yashsingh1/xdaforums huggingface dataset:
[Desire HD Q&A, Help & Troubleshooting] Antonios76:
Recognize how ?. Have they been informed from us by emails ?
[Desire HD Q&A, Help & Troubleshooting] jackalac:
Yesterday, I tried to use the HTC support via chat site, I explained the problem to the operator and she said this:

"If the problem persists even after the factory reset is a means of feature of 2.3.3"

Realizing that the operator had no knowledge in the matter, I preferred not to say the least.
[Desire HD Q&A, Help & Troubleshooting] samsenteur:
I made some tests :

after a reboot, and no call at all, the dialer item doesn't even appear in the battery usage list. Clearly, it begins to drain battery with the first call...

Has anyone tried to disable the "turn phone to activate speaker" option to see if it has an effect?
[Desire HD Q&A, Help & Troubleshooting] jackalac:
I dont use this option :D, and i have this problem too.
[Desire HD Q&A, Help & Troubleshooting] scungilli:
I agree with you, when you don't take a call it either completely doesn't appear in the battery usage, or with just 2% like in froyo.

I disabled all the options around "turn phone to activate speaker", it doesn't make a difference.
[Desire HD Q&A, Help & Troubleshooting] jackalac:
I tried now, unplugged at 100% of battery, battery info and "dialer" at 4% also if i had mobile dat connection off and no calls made.
[Desire HD Q&A, Help & Troubleshooting] Vispe85:
what roms are you people using? with no sense roms as cyanogenmod7 the battery usage stats cannot be trusted, as it is not implememnted in the kernel. So have you really noticed an actual real life battery drain increase or are you just staring at the stats? If the latter, then just don't as they probably don't add up correctly.
[Desire HD Q&A, Help & Troubleshooting] jackalac:
Rom used : ota 2.3.3

the battery life is increased in this ota then froyo 2.2.1 official.

I see that "dialer" drain much more battery in this rom in the battery statics, now i have 40%, but it use cpu for low time :rolleyes:
[Desire HD Q&A, Help & Troubleshooting] samsenteur:
In my case ota 2.3.3 also, but after a 100% charge and a reboot, I no more see it in the battery stat...

Maybe you're right Vispe, they probably don't add up correctly...
[Desire HD Q&A, Help & Troubleshooting] jackalac:
After googling and investigating about this problem, the 2nd idea for me was that there is a bug on battery stats, introduced with 2.3.3.

Btw the cpu usage for the dialer isnt so high.
[Desire HD Q&A, Help & Troubleshooting] Sniper31:
But why is Data sent and Data received so high? I have 713 KB sent and 420 KB received. Does that mean it uses data connection or what?
[Desire HD Q&A, Help & Troubleshooting] jackalac:
I made also this test : disabling mobile data connection, when i unplugged from charge at 100%, the voice dialer in battery stats, had also data received and sent too, very strange.

Also there is the other voice for dialer, keep alive data, whit the second count that increase, maybe to keep the data so the app and widget can syncronize.
[Desire HD Q&A, Help & Troubleshooting] joriq:
my thoughts exactly :cool: Although I feel the batt lasts a bit less before. At start, it was pitifull, less than 12 hours of really moderate use, but it was a bad app or widget, I uninstalled a few of them and it did the trick, now I get 2 days and one night again...
[Desire HD Q&A, Help & Troubleshooting] jackalac:
Yesterday I managed to do almost 48 hours from last disconnect the battery with a moderate/high use of the phone, the best applications management of 2.3.3 runs in the background and this is good for the battery

I have no special apps or widgets that use battery, my only question is whether this is a real problem "dialer" or just a bug display in battery stasts.
[Desire HD Q&A, Help & Troubleshooting] joriq:
the problem is that these widgets or apps that used the battery did not show in the battery stats, so it was not easy to detect them! Don't be so sure that you (and I) do not have any and that they are not connected with dialer. ;)
[Desire HD Q&A, Help & Troubleshooting] jackalac:
I did not understand something, you have uninstalled few of this apps, now the voice dialer is back to normal or you're still having the same problem?
[Desire HD Q&A, Help & Troubleshooting] joriq:
it's down from let's say 35% to 25% and the battery life doubled. My best guess is that wifi manager was to blame, with its scan for networks always stuck, because situation was much better with wifi off...
[Desire HD Q&A, Help & Troubleshooting] faugusztin:
I think some people are confusing the high percentage at the Battery screen with real battery usage.

What i mean ? Dialer is at 31% in my Desire HD. Looks horrible, right ? Well, click on it. CPU total 5s, CPU foreground 5s, Keep awake 15s. Looks like something completely different right ?

You can also try something else - click on the top where it says xh xm xs on battery. You will get a nice chart how was your battery used, when was it awake etc etc.

By the way, i'm at 5h 40m now with 95% battery left, including one short call and "31% Dialer". Before factory reset my battery use was horrible as well, now it looks even better than before. Probably some leftover setting from Froyo is causing this high battery usage.
[Desire HD Q&A, Help & Troubleshooting] jackalac:
I totally agree, the % is incorrect imho comprated of the cpu total,foreground and keep awake for dialer voice.

Btw, i can confirme, battery life is increased with 2.3.3
[Desire HD Q&A, Help & Troubleshooting] nkcr:
this suggestion is cool ~"

Maybe it's possible to use the old dialer app from froyo in GB...":D
[Desire HD Q&A, Help & Troubleshooting] faugusztin:
The dialer is not using the battery. The reported percentage is invalid.
[Desire HD Q&A, Help & Troubleshooting] scungilli:
Why comes it then, that dialer is using the sensors 100% of the time? This wasn't the case in froyo.

P.S

@nkcr You were very useful, thank you sincerely for your comment!
[Desire HD Q&A, Help & Troubleshooting] faugusztin:
You are detecting that by what ?

And how do you explain that my Desire HD is now at 90% after 11h 24m, with dialer still at 31% (5s CPU total, 26s Keep awake).
[Desire HD Q&A, Help & Troubleshooting] scungilli:
May I quote myself? First page...

Why and how should I explain that? Your max standby time could be 1/3 higher, that's what that's saying.

But hey, maybe I'm really wrong, I don't know but please just consider that.
[Desire HD Q&A, Help & Troubleshooting] spidarx:
I also have the dialer bug. It's the second biggest drain on my battery behind display use. It uses more battery than my wifi connection, which I always have on. Also, I notice that I have relatively high battery drain attributed to "phone idle" processes. I didn't notice this with Froyo. What is associated with the phone idle processes?
[Desire HD Q&A, Help & Troubleshooting] scungilli:
"Phone idle" is a collection of all the battery drainers in your phone that must be powered in order to leave that phone running... CPU, RAM, Chipset, these all use a little bit power even when in standby.

IMHO, no guarantees, plz correct me if I'm wrong.
[Desire HD Q&A, Help & Troubleshooting] faugusztin:
And we are back to square one. Dialer says 10h 19m 30s from 11h 33m 38s. But the total power drain is only 1% per hour in my case.

As i said, you are searching at wrong place. It is possible that dialer uses proximity sensor every few seconds - but that doesn't drain the battery.

For example i did a factory reset - and before reset the phone went to few % left durring few hours. Now half day is gone and only 11% of battery was used.

Reason for the power drain is something else. Did you people who have problems tried factory reset ? Tried not adding all your widgets and apps back right after factory reset ? Do you have USB debugging enabled ?

The battery dialog simply shows different values than Froyo, and you can't compare them to each other.
[Desire HD Q&A, Help & Troubleshooting] jackalac:
The positive thing about this bug is that here at least I found people complaining about the same problem, as I initially thought it was just mine, and even after the factory reset had not resolved anything ..

EDIT : I made a factory reset, but i installed from market about 15 20 apps, but only 1 widget for mobile data that i had also before in the 2.2.1.

And I have usb debugging enabled also here in the 2.3.3
[Desire HD Q&A, Help & Troubleshooting] scungilli:
Well someone hasn't read the thread obviously...

Whatsoever I'll have some beers now with my friends, good evening everybody.
[Desire HD Q&A, Help & Troubleshooting] faugusztin:
And someone misses the point. You all say it's the Dialer. But the problem is that it isn't.

http://code.google.com/p/android/issues/detail?id=15057

One has high usage for Android OS. Next one says it's wifi. Another one says it's GPS...

The point is, you are saying it's the Dialer, while it can be simply anything and in case of Desire HD the Dialer is just a symptom it propagates through. Same as Android OS in case of Nexus One.
[Desire HD Q&A, Help & Troubleshooting] jackalac:
Maybe we can do this test: try to see if the problem there is also in other terminals with the 2.3.3 like nexus one and nexus s.
[Desire HD Q&A, Help & Troubleshooting] jackalac:
Btw in that thread many of all, almost 90% have problem with wifi policy, and to resolve the battery drain must turn off wifi manually when not used.

And then the voice android OS drain much more then our dialer voice.

Many of all can use nexus one for 10 12 hours and then recharge because battery goes down.

We are high % of dialer for battery drain, but we can use our dhd for many hours comparated to froyo 2.2.1. (personally, yesterday with medium high usage, my battery last for almost 48 hours).

So, maybe this isn't the same problem?
[Desire HD Q&A, Help & Troubleshooting] faugusztin:
And this is not true. For me, before factory reset, my Desire HD had max 10-12 hour uptime with zero usage with after the upgrade, while with Froyo it was 24-48 hours.

Now, after factory reset, it's at 88% after nearly 14 hours. My point is that Dialer is not the battery eater, it is just the symptom through which something shows up. For example, it can be that it's the sensor failing and Dialer just reacts to it, because it has a listener set to that sensor. Proximity sensor fires up, Dialer gets called through listener, checks that there is no call going on, and then stops the execution. This can end up as with high sensor usage (because sensor calls dialer all the time), but nearly zero CPU and battery usage (because it has nothing to do, no calls going on).

My point is that you blame Dialer for something which can be anything else, starting from faulting driver for some sensor through some internal Android issue up to the invalid usage reporting.

Did any of you installed aLogCat or watched the logs through Android SDK ?
[Desire HD Q&A, Help & Troubleshooting] Brontes83:
I think I found the way to get Dialer out of battey consumers list.

If I uncheck Accounts & sync-->Background data setting and than reset and recharge the phone, I can make calls and Dialer never shows up in battery consumers list. But if I turn this setting on and make a call Dialer imediatly starts draining the battery.

Even thought I am not so sure if battery drain really is 30 % smaller (according to battery consumers list this is the percentage of battery that dialer uses at my phone) with that setting off and Dialer off the battery consumers list...
[Desire HD Q&A, Help & Troubleshooting] faugusztin:
And this just confirms what i said before - Dialer is just a symptom and not the cause. And i still don't believe Dialer is the one draining battery - i have Background data enabled, and still - 23 hours 21 minutes on battery, 81% battery remaining - and Dialer is on 38% (29s Keep awake).
[Desire HD Q&A, Help & Troubleshooting] joriq:
Looks like you're not using your phone at all :)

I just charged my phone and switched off background data, so we'll see...
[Desire HD Q&A, Help & Troubleshooting] faugusztin:
I do use, but not much. One 30 second call, did read about 5-6 SMS, few mail notifications, few manual app updates.

Sure, it's light usage, but as i said - before i did the factory reset, same usage pattern killed the phone in 10 hours. And even now, Dialer is high in percentage, but as you can see, the fact that Dialer has high percentage has nothing to do with battery drain.
[Desire HD Q&A, Help & Troubleshooting] jackalac:
But, if we uncheck Accounts & sync-->Background data setting apps and widget cant syncronize automatic, and also market doesnt work, i m right?
[Desire HD Q&A, Help & Troubleshooting] Sniper31:
Yes, it won't work, so it is a bad solution IMO :/
[Desire HD Q&A, Help & Troubleshooting] ozaghloul:
I still haven't gotten the GB update. I'm not too sure I want it anymore thanks to the Dialer and WiFi issues. Do the custom mods like leeDroid and Revolution have those same issues with GB also?
[Desire HD Q&A, Help & Troubleshooting] samsenteur:
I've noticed 2 things:

- I don't have the dialer issue each day, it seems to depend wether I made a reboot before charging, or something happened during a call.

- Each time I have the dialer issue, I also have "Android System" that is taking a high % in the battery stats. Around 18%. it used to be 4-5% in Froyo...

So definitively something's wrong in htc's GB, and after 1 week of usage, I'm now 100% sure that my autonomy has really decreased.
[Desire HD Q&A, Help & Troubleshooting] jackalac:
I have dialer issue each day, also when i dont make a call, always around 20%-40% max.

I cant see Android System in battery stats, maybe because it is so low in %.

Btw, my battery life is increased in 2.3.3.
[Desire HD Q&A, Help & Troubleshooting] faugusztin:
Dialer 38%. On battery for 4 days, 3 hours, 6 minutes (after the factory reset, before that it wasn't even a half day), 19% battery still remaining. That includes :

- 2 minutes of calls

- 15 minutes of calls via Skype

- about 10 received SMS messages

- about 30 minutes of web browsing via 3G/HSDPA

- few app actualizations
[Desire HD Q&A, Help & Troubleshooting] humbi83:
Just my case

Hi all,

I had the same problem but not anymore.

I'm pretty sure it's from radio/ril combo it has been resolved since 12.54.60.25 radio on my side. Also I've tried different radio images and until the above one I had the same problem.

I've seen that if

1. I am on airplane mode this issue doesn't happen

2. I have wifi disabled same.. no problem

The gps is disabled always on my side.

The sync is as usual 15 min day / 1h night.

Hope it helps.
[Desire HD Q&A, Help & Troubleshooting] ozaghloul:
I've never gotten more than 10hrs of minimal usage on my DHD whether in FroYo or GB. :mad: Every time someone boasts that they get 48hrs of medium use I die a little on the inside :p I was hoping GB will be my savoir, but apparently not :confused: I guess I will try doing a factory reset this weekend.
[Desire HD Q&A, Help & Troubleshooting] faugusztin:
Also try to add widgets and apps one by one. It is possible that some app goes crazy and eats your battery.

PS: Minimal usage, 11% battery remaining, 4d 10h 10m on battery :D.
[Desire HD Q&A, Help & Troubleshooting] joriq:
completely agree with this...
[Desire HD Q&A, Help & Troubleshooting] faugusztin:
In case someone wouldn't believe :

http://img221.imageshack.us/img221/3293/desirehd.png

As i said before, it's not the Dialer. Yes, it has large percentage. So does on my Desire HD, as you can see. And it still did beat my previous record of 3 days by large margin (and 8% battery remaining).
[Desire HD Q&A, Help & Troubleshooting] springy:
Man 4 days.. how did you do that?

I am having battery problems in the new ROM. When ever I switch my data on the battery just drains away. When it is turned off it is fine. Not sure what is causing it. I think it could be touchdown...
[Desire HD Q&A, Help & Troubleshooting] arzme:
- 2 minutes of calls

- 15 minutes of calls via Skype

- about 10 received SMS messages

- about 30 minutes of web browsing via 3G/HSDPA

- few app actualizations

well, he/she is a popular guy/gal. out of 4 days, he got into conversation on the phone only 27 minutes. 10 sms within 4 days and spend abt 30 mins browsing the internet, the rest of the 4 days, the phone..... sleep....

i'm jealous, man!
[Desire HD Q&A, Help & Troubleshooting] faugusztin:
You both are missing the point - the topic says it's Dialer which is using the battery, which is clearly not the case. With my light usage, i got over 4 days with dialer claiming 37% of battery according to that chart, and also high "sensors" usage in Spare parts for GB. How is that possible, if the Dialer is that crazy battery eater ? Well, probably it isn't and the high percentage is a result of some reporting error.
[Desire HD Q&A, Help & Troubleshooting] springy:
Not sure, but I found out if I leave my mobile data on, my dialer shoots up and my battery is worse than on froyo... I need to experiment and find out what exactly is causing the problem.
[Desire HD Q&A, Help & Troubleshooting] Boomey:
For me it's not actually just the dialer that's shot up. Right now, by battery use is:

38% Display

14% Dialer

14% Android System

12% Standby

10% Idle

8% MoboPlayer

3% Voice Calls

It seems everything had basically shot up since the gingerbread update. My display used to dominate everything at 60-80% in battery usage constantly. :V
[Desire HD Q&A, Help & Troubleshooting] Meatboy42:
Hi, long time lurker first time poster.

This issue has been killing me. It's definitely a Gingerbread thing. I've looked around and putting together bits of what people have been saying, the issue is with Dialer Storage. After receiving and ending an incoming call, sometimes, the Dialer Storage gets stuck in a wakelock (??) and constantly eats the battery. I'm told the issue is temporarily alleviated by killing the Dialer and Dialer storage directly. They close and immediately restart, but it fixes it.

It's also not just the Desire HD, it seems to be an all-around Gingerbread thing. Here's a link to a discussion on the CM forums:

http://forum.cyanogenmod.com/topic/5723-battery-life-being-killed-by-dialer/page__st__40

Here's a link to another post on xda:

http://xdaforums.com/showthread.php?t=1077137

Another:

http://xdaforums.com/showthread.php?t=929228

Here's a link to a bug ticket raised by users on the Nexus One:

http://code.google.com/p/android/issues/detail?id=15057

I can confirm it's happening on CoreDroid 5.4, 6.1, 6.2, 6.3 and 6.5 myself (all of the above are GB-based), and others claim it affects Stock and CM 7.0.x. It's happening on my DHD but it's affected the Nexus One, Nexus One S and Motorolla Droid based on a 2 minute google search.

1. Is there an app or a widget which we can configure to kill Dialer and Dialer Storage (aka system/bin/rild) with one click to make it easier? This saves us from having to kill them manually each time, which is time consuming.

2. Is there a way to stop this from happening, or a service that boots the Dialer if it's locked, or anything similar?

And as an aside, what are some good, high quality and fast DHD Roms that are Froyo-based, to test if it's actually GB?

Edit: More links:

http://forum.cyanogenmod.com/topic/5723-battery-life-being-killed-by-dialer/page__st__40 - another discussion on CM forums

http://android.modaco.com/content/zte-blade-blade-modaco-com/328933/battery-consumption-and-dialer/ - discussion on Modaco forums
[Desire HD Q&A, Help & Troubleshooting] lemat1:
Hello all,

a possible solution that may work for you that did for me was to remve my HTC facebook sense account and clear the data from this account.

I was getting some strange behavour where if the data connection was unavaliable all of the HTC Sense facebook contacts disappeard along with the pictures links in my phone book etc. anyway when i looked at the accounts and sync this was left with the refreshing sign constantly spinning. My hunch and its only a hunch is the dialer is waiting/ looking for data from this as thus stays awake consumeing power?

since removing this account and only using the main facebook android app the dialer has not appeared in the battery list.

might be rubbush but might help

Cheers

Mat
[Desire HD Q&A, Help & Troubleshooting] Meatboy42:
Sounds like it might work, and I'll definitely try when I can. The only problem is FB Sense has way better resolution contact pictures than stock FB...

Another solution could be only sync FB Sense manually?
[Desire HD Q&A, Help & Troubleshooting] samsenteur:
I've never used FB, I don't even want to have an account.

And I have the issue. So no link between FB and the dialer.

For me it clearly starts after a phone call. If I reboot the phone, charge it to 100% and don't make or receive any call, the dialer isn't shown in the usage list. As soon as I make or receive a call, the "Dialer" item begins to grow.

I've killed the 2 process mentionned above, but it seems useless.
[Desire HD Q&A, Help & Troubleshooting] Mash23:
Can confirm that the dialer and android system go hand in hand though I don't think they consume that much power. Last night took my DHD out of charger put it on table for the night with all, wifi, 3g, background data, mobile data always on, syncs in 2hours, and got consumption of <1%/hour. Though the dialer and Android system were the top comsumptors I don't think that they consume that much.

For me with moderate to heavy use in day (3-5hrs of "screen on time") the dialer and android system won't show upp in battery stats with no more that 6-8% of consumption.

The data send/received is minimal but there and I think the bug is somehow related to background data as someone here posted that disabling it removes the problem.
[Desire HD Q&A, Help & Troubleshooting] Meatboy42:
Well yeah, that makes sense if the current theories hold. According to what I've read, after that first trigger (the first call you receive/make); the Dialer tries to 'talk' to the 3G module, or use 3G in some way. It never actually transmits any data, it just constantly attempts to, every 30 seconds or so, which does use a lot of battery. Hence 'wake lock'.

I've been trying to kill/reopen Dialer every time I can see it's using the battery, but it doesn't seem to help. Restarting does fix it (albeit temporarily), and I imagine therefore that Airplane mode might make it work as well. And yeah, it stops using battery while network data is off. According to 'top', 'Android System' is always using at least 10% of my cpu, but no mention of the dialer (or rild, android.system.phone or anything similar).

What we need is to find what we're all doing in common that could cause this issue to begin with. Because some people who posted before are right; if this happened to everyone we'd see so many more reports of this issue, and some people are reporting really really good battery lives, so it must be only affecting some people.

What's something unusual we do? I have an above-average number of messages stored (~2000), I'm using LauncherPro, I live in Australia, auto sync, background data, my phone has a case, I've disabled Locations, I'm using the latest radio and RIL, JuiceDefender... and so on. I don't think ROM or kernel matters because it's happened to me on CoreDroid and Android Revolution, using stock, Lee and MDJ kernels.

I'm going to try using JuiceDefender to disable all communication to the Dialer to see if that helps. Does anyone have any other ideas?
[Desire HD Q&A, Help & Troubleshooting] futur1sm:
Has anyone switched Radios from 12.54 that came with the official Gingerbread RUU to an earlier one (such as 12.48.60.23U_26.08.04.07_M3)?

This stops the dialer taking up battery time on mine and reverts back to Android System using the battery, but the drain is only really prevalent when on 3G/HSDPA (my network doesn't provide GSM so cannot test on that only). Wifi drain is small again so great when I am at places I have wifi set up on. I have made/recieved calls as well and have not full wiped between the radios (only dalvik cache when switching radio and RIL).

So, from what I can see, the new radio seems to be using the Dialer for me.