yashsingh1/xdaforums huggingface dataset:
[Eee Pad Transformer Q&A, Help & Troubleshooting] theredspecial:
Semi-related:

I purchased an Asus eeepc 1000HE when it launched about two years ago. It started making a terrible noise that I diagnosed as fan noise. A new fan was about $20 and I would have to void my warranty to replace it. I emailed Asus, telling them exactly what the problem was, etc. I had to pay to ship it to them, so I packaged it up and printed out a sheet with my name/info stating EXACTLY what the problem was. I also asked them to replace one of the rubber feet that had fallen off.

I got my netbook back about 10 days later with a note that said "technician heard grinding noise, replaced with (model number) refurbished hard drive". There was nothing wrong with my drive. I also noticed that the other rubber foot had fallen off/been ripped off, so the fool that was working on it just put a single foot in a bag and put it in the box. Didn't even bother to reattach it or fix the other one like I had asked. I ended up with a crappy refurb that is noisy, a still broken fan, and one less rubber foot. When I called to complain and inform them of their stupidity they told me I would have to pay to ship it back, and that I would get another refurb'd drive and hopefully a new fan. I ended up just replacing the fan myself, solving my problem. Should have done that in the first place :\

With all that being said, Asus customer service is TERRIBLE. The technician must have been an idiot, and as mentioned the outsourced phone support is annoying/time consuming to deal with. I have dealt with plenty of company's customer service in my time but Asus is tied with Philips (that's another story) for the worst.

I really hope that my TF doesn't have any problems because I would never want to deal with those idiots again.
[Eee Pad Transformer Q&A, Help & Troubleshooting] jake21:
Is any of the other companies better ? I've had great service from non-computer companies (similar to the guy's story about his watch). However, tech companies have been a crap shoot for me largely depending on the individual I manage to contact.

Two companies I've been very happy with (for service) have been g.skill and canon both of which have not only given excellent service but also detail technical information that demonstrate deep understanding of products (this is canon-usa; I've heard not so happy things about canon in some other markets).

-

Oh well can't help with asus; can't defend them as i've never required service from them; but they've never screwed me over either (though the shipping policy is harsh and I'd probably avoid them had i realize prior to purchase).
[Eee Pad Transformer Q&A, Help & Troubleshooting] b1ackplague:
You sounded kind of impatient here. He said the same thing about windows seven and pressing F7 to get to safe mode. I just patiently explained to him that we were talking about two different products.

Im coming on here to counter your experience: in dealing with my bricked transformer I've received awesome customer support including expedited shipping although still no cross shipping or prepaid but I wasn't worried about that.

In fact I even got a call from a technician (his personal cell #) and he told me about the progress they made in fixing the issue and he said if I ordered another TF and it experienced issues to call him back first thing.
[Eee Pad Transformer Q&A, Help & Troubleshooting] graffixnyc:
I too heard the sound issue was firmware related since so many people I know that have the tf are experiencing it, but there have been two people so far that have said the sound is the same level on both sides, running the same FW as I.

I'm not really upset about the issues, it's a first gen device so they are expected. What got me was the way I was dealt with by support. I work in it and have dealt with many vendors etc.. hell even moto sent me a prepaid box to ship the xoom back in. That's not really the big deal because it's only a few bucks, but it's the principle. I felt like I wasnt treated as a customer should be treated. I dont expect them to kiss my ass but be willing to work with me a little bit, dont make it impossible. I seriously got the run around by them. Every tech I got was a tech in training. When I was explaining the first call to either the 3rd or 4th guy(cant remember which) and saying that the 1st tech didnt know the product he said "I see" So then I asked the 3rd or 4th guy.. "So what OS is in the Asus eee pad transformer?" he was stumped and hesitated then heard him typing. And I then said "you see this is why I need to speak to level 2 or level 3 support or a supervisor, because I need to speak to someone who knows this product well and who can actually understand the product well enough to understand the issue I'm trying to report."

I love the product, I really do but at the same time the way I was given the run around today making 5 calls before I got a supervisor is not acceptable cs if you ask me.. that's what ticked me off the most..

oh well.. I finally got the rma email. Part of me wants to send it in asap and part of me wants to wait a couple of weeks to see if it is indeed a sw issue and will be fixed.

If it was a known sw issue by asus, wouldn't they have known about it when I called in? So I honestly was calling them with the hopes of getting confirmation that it was a sw issue, but the tech told me the opposite that it's a hw thing and that's why they are giving me an RMA..

I dont know. I dont nit pick about little things (creaking, a **little screen bleed etc...) but things like the dock keep disconnecting and sound coming more out of one channel to me are pretty big flaws :(

on a good note, when it's docked and closed it does feel nice in the hands and everything else except these two issues for me is great :)
[Eee Pad Transformer Q&A, Help & Troubleshooting] roebeet:
I had some of the same issues with the L1 techs - lack of knowledge and escalation to a supervisor that just rang over and over for 10 minutes until I gave up and called back. I can understand L1 having issues with a brand new device like this -- I had to correct them repeatedly when they asked questions like "did you check the Windows services?". But I would think that, in the next few weeks, they should definitely be up to speed.

My own device is RMA'd and on it's way to California now (problematic touch screen and a smudge / bad pixel on the screen) and we'll see how it goes. If they at least fix my issues then I'll be satisfied. But if it comes back in the same shape it was in (or worse) then I will start yelling. So I have to wait and see what the outcome will be.

Not to defend Apple in any way, but one thing I have to say about them is that they do have very good customer support. But of course you pay a premium for that.
[Eee Pad Transformer Q&A, Help & Troubleshooting] Alex2x3:
I actually also called today because my brand new transformer has pretty bad light bleed. The rep i talked to said he had never heard of that before in his life. I realized i was just talkin to a moron and hung up. I hope ill get a better rep next time i try calling. There will always be a some clueless people working customer service.
[Eee Pad Transformer Q&A, Help & Troubleshooting] FrayAdjacent:
I worked for a hardware company doing technical support for several years.

Believe me, they put stuff out there and don't bother to train their support staff on it. Happens all the time. Or we'd know about it, but they would drag their feet for MONTHS before we got any real training. Of course, by then we had learned enough through supporting it that the training was only somewhat helpful.
[Eee Pad Transformer Q&A, Help & Troubleshooting] bschrib:
Just throwing my own unrelated out there... bought an asus 26 inch monitor two years ago, it had a black speck of dirt trapped between the screen and plastic shielding.. anyways I called, sent it in. I got my unit back (I knew it was mine because of some surface scratches I had on my unit) with the dirt removed. I have to say i was impressed. :-)
[Eee Pad Transformer Q&A, Help & Troubleshooting] graffixnyc:
Come to think of it.. I wonder if that "supervisor" I spoke to was really a supervisor at all.. Because when he was telling me they would do a RMA for me and I asked about cross shipping he put me on hold for a few minutes like he had to go find out if that was an option. If he was a supervisor wouldnt he have known if that was an option or not? Anyway, I have sent an email to two people in public relations and that Eric liu guy that was here on the forums. I also filed a complaint with the better business bureau. Not for the issues I have with the product but the terrible customer service I received and was given the run around. And when I asked for people's names they only gave me fist names, no badge numbers or last names. It was really just one of the worst tech support/cs issues I've ever had. those phone calls were like something out of a nightmare
[Eee Pad Transformer Q&A, Help & Troubleshooting] AndroidCola:
You (and anyone else who gets support run-around) should contact The Consumerist website. The BBB has no real teeth anymore but The Consumerist has a wide enough reach to publicly shame the company into fixing issues which is often the only way to get them to respond these days (unfortunately).
[Eee Pad Transformer Q&A, Help & Troubleshooting] rogconnect:
Well, I had many RMAs with Asus b4, my motherboards are all Asus. IMHO, the L1 Techs are just normal CSR without any knowledge abt their products. They just simply check your serial # and issue RMA. I always pushes them to give me a returns Fedex shipping label and sometimes I got it. Probably it's depend how many times the product had "RMAed" . So usually I 'll want to speak to the L3 Tech in CA, rather those @ Indiana. L3 are the one who can give u the replacement and fast shipping. Probably the TF don't have those premium warranty offers.
[Eee Pad Transformer Q&A, Help & Troubleshooting] graffixnyc:
How do you reach level 3 support? When I was talking to the L1 tech and asked for a supervisor or lever 2 or 3 support he never mentioned getting me a higher level agent
[Eee Pad Transformer Q&A, Help & Troubleshooting] magicpork:
this is kinda typical for most tech companies.. L1 support is always crap..no surprise...

as an engineer works for Netgear myself (we occassionally fill in the role of L3 support), I totally understand your frustration as I always feel the same when talking to these guys.. they just have no idea what they're talking about..

however if you think about it again..it's not really their fault...they have to support hundreds of products so you can't really expect them to answer everything...and they don't really have any power to make decisions for refund, pre-paid delivery label, etc..

the best thing you can do is to ask for a L2/L3 support who really understands the product you are talking about
[Eee Pad Transformer Q&A, Help & Troubleshooting] graffixnyc:
I asked for a L2 or 3 tech and a supervisor and got the run around. It's like they kept purposely putting me on hold hoping I'd just hang up. And I really doubt that the "supervisor" I spoke to was really a supervisor because when I inquired about cross shipping he had to place me on hold to research that. Then I tried again after he said he couldnt cross ship and he put me on hold even longer and came back and said they could only do RMA and repair it. It's not like I'm looking for a new device, I also have lite light bleeding but that doesnt bother me. It's the sound and dock not working properly that's bothering me. I just wanted to talk to someone who knew more about these issues but it's like they refused to give me anyone except one of their trainees I really need a contact number or email address to someone at asus that actually listens and understands the issues I'm talking about. I know everything points to these 2 issues being SW related but I just wanted OFFICIAL confirmation from ASUS that they were software issues and that's what started this very very frustrating experience. I'm going to call back today and see if I can get level 2 support or level 3 support.
[Eee Pad Transformer Q&A, Help & Troubleshooting] graffixnyc:
opps wrong thread. lol
[Desire HD Themes and Apps] fidorulz:
All you need is to put it in the correct folder depending on your rom. I recommend root explorer to put them in the right place. FYI these dont work as downanimations. You are welcome to mod them as you see fit but.

________________________________

Anonymous Boot (thanks for Help from xkonni)

[YOUTUBE]EvMVZybnauc[/YOUTUBE]

Download here

http://www.box.com/s/0gkr99lljzlk1xosvogj

________________________________

Tsar Bomba (with help from davados)

Blue version can be downloaded here

[YOUTUBE]2uxCNOjdXFs[/YOUTUBE]

http://www.box.com/s/pref19pa91k4nz3qd80l

Original version can be downloaded here

[YOUTUBE]mDwWK4KH2ds[/YOUTUBE]

http://www.box.com/s/ucb5ohp6ghrtc4n6sck9

________________________________

Earth to Galaxy Boot

[YOUTUBE]kwjSdlXOUMs[/YOUTUBE]

Download here

http://www.box.com/s/s7azf03e1lapf6hq2s0q

______________________________

Portal 2 bots wave boot screen

[YOUTUBE]gNEouSJsPKg[/YOUTUBE]

Download here

http://www.box.com/s/h3oqvln47rahxih8rgy6

____________________________

Portal 2 bots running boot screen

[YOUTUBE]yaEsPObDfoE[/YOUTUBE]

Download here

http://www.box.com/s/u86lg3qesnc7pdk7v07y

____________________________

2001: A Space Odyssey Boot animation

[YOUTUBE]Qzzw5B26jSI[/YOUTUBE]

file download here

http://www.box.com/s/fhrps1keh0xi8kt7k2h0

____________________________

City Time Lapse

[YOUTUBE]2Tfky2Hkvc4[/YOUTUBE]

file download here

http://www.box.com/s/r35g2lxlzo5az6lq16rz
[Desire HD Themes and Apps] strauts:
Can you please add some screenshots?
[Desire HD Themes and Apps] arkanovios:
I think the videos are better but maybe it would be nice to have some photos for people seeing them from phone or anything.

Nice work, i will try some of them in a while :)
[Desire HD Themes and Apps] fidorulz:
Since they are boot animations thats why I figured the videos would be better.Even if I post pics I would need to post many to get an idea of the full boot screen.

Ill see what I can do
[Desire HD Themes and Apps] arkanovios:
Yeap,

Boot animations --> animated graphics --> hard to get the idea with some pics.

I just thought that this was the reason that strauts asked for the pics.

Currently downloading them all to check them out :)
[Desire HD Themes and Apps] fidorulz:
Uploaded pics anyways. Figure it cant hurt.
[Desire HD Themes and Apps] elgonspain:
very cool bootanimations!!! do you have more?
[Desire HD Themes and Apps] retznto:
Some of these look great, thanks for sharing.

Downloading the portal ones to give them a go...
[Desire HD Themes and Apps] fidorulz:
Out of town for 2 weeks will try to make more when I get back.

Any ideas for new ones are welcomed if you have a YouTube video to point me to that would help. Keep in mind it will be looping over and over
[Desire HD Themes and Apps] Giovilomby:
thanks!!! :)
[Desire HD Themes and Apps] player18:
Where exactly should the file be placed when using a rooted stock ROM? I flashed the latest Gingerbread stock, but I still have the Three UK bootanimation that I'd like to backup and replace...
[Desire HD Themes and Apps] fidorulz:
On sense it should be under system/customize/resource

On cm it's under system/media
[Desire HD Themes and Apps] player18:
I found it, many thanks!
[Desire HD Themes and Apps] fidorulz:
No problem. Let me know if its ok. I know on some sense roms it may not play fully. Cm7 no issues
[Desire HD Themes and Apps] fidorulz:
Made a Pink Floyd boot.Enjoy

[YOUTUBE]Ci1grfMl6sk[/YOUTUBE]

Screenshots

Download here

http://www.box.com/s/mo7yhr3qn3jnlk44zno7
[Desire HD Themes and Apps] player18:
So, after a LONG time without enough free time to do it, I am finally trying to change my boot animation, but it seems I am not able to get rw access to the /system/customize/resource folder using Astro or Terminal Emulator even if my phone is rooted... I guess I would have to remount the partition as rw, but i'd like to avoid that so I wounder if using adb as following would be the right thing to do, or am I missing something?

-adb remount

-adb push bootanimation.zip /system/customize/resource/bootanimation.zip

-adb reboot

Thanks!
[Desire HD Themes and Apps] fidorulz:
I'm not good at adb so may not be of much help but my best recommendation would be to buy root explorer off the market.

Its worth the money and will let you navigate and copy paste and write to system without adb and I can't tell you how simple it has made my life when it comes to bootanimations
[Desire HD Themes and Apps] player18:
The adb command was right ;-)

I am now facing another problem as I wanted to add an extra animation step before the custom animation: I added the folder containing the pics and edited the txt file, but I am stuck with a black screen...
[Desire HD Themes and Apps] fidorulz:
Like adding another animation? You would just need to add the pics to the folder and rename all of them since there is more
[Desire HD Themes and Apps] player18:
Is there any particular permission I must give to the zip file? I tried editing the desc.txt to change the timings and it totally messed it up...
[Nexus S Android Development] bratfink:
BLANDROID

This ROM is not my work, I found it recently while looking through some forums tried it out and its great, its VERY stable and has plenty of features and is updated regularly! I've decided to post it here to try and make more people aware of this great ROM!

(EXCLAIMER : I am not liable for anything that happens to your phone because of this ROM or due to this ROM etc etc, i am not the developer, just the messenger)

BLANDROID

For those rare occasions when you need your phone to actually work as a phone.

The link below takes you to the website for the download + instructions, everything is very well explained. Il post up screen shots etc in the new future.

http://blandroid.org/downloads

I hope you like the ROM!
[Nexus S Android Development] bratfink:
Just incase

Maybe for future changelog or FAQ or something!
[Nexus S Android Development] buachaille:
Ive seen this many times in rom manager but never flashed it as it wasn't on xda so wasn't sure about it. As far as I can see it's a reliable rom so I wonder why I've never seen it here before????

I installed one rom I found here that was based on it though.

Might give it a shot. OP has given info about it. Anybody else can supply any feedback?
[Nexus S Android Development] JmPTaz09:
I used the 2.3.3 version and it was very stable and just worked fine as advertised; I'm sure this one is the same. He just focuses on making a very stable, close to stock rom with some improvements here and there. Should be a very smooth rom.
[Nexus S Android Development] Jonathon Grigg:
Guys, jcs doesn't post on XDA so if you have questions regarding Blandroid, please use his mini-forum on the Blandroid website:

http://4m.blandroid.org/

Thanks :)
[Nexus S Android Development] ScooterG:
Yep, very stable/smooth ROM. The latest 2.3.4 version was not as smooth for me though, so I went back to the 2.3.3 version.
[Nexus S Android Development] bratfink:
Have you wiped cache and dalvik? Cos im running the rom and its crazy smooth!
[Nexus S Android Development] trismegistos:
Wiping cache has nothing to do with lags..
[Nexus S Android Development] mmeidl78:
Great Rom. Added flying Windows animation and a nice BatteryPercentage with the online kitchen. Now it's nearly perfect :-)
[Nexus S Android Development] senfoo:
2.3.4p1

blandroid has been upgraded to 2.3.4p1
[Nexus S Android Development] creativedevil:
Can anyone confirm if this ROM has a working Front Facing Camera? I need to get my FFC working with atleast GTalk, skype and yahoo don't support FFC yet, qik and tango don't support mobile to pc chat.

Please let me know. Help much appreciated. :)
[Nexus S Android Development] trismegistos:
the rom is working fine without issues... go ahead :)
[Nexus S Android Development] kheavy:
I've recently reverted back to stock but still have reboots - anyone using this rom experience that still?

Thanks!
[Nexus S Android Development] burnt455:
does it support adhoc wifi?
[Nexus S Android Development] tanclo:
Blandroid has a dedicated forum here

Blandroid version 2.3.4p2 is the current update. All installation procedures and requirements can be found at blandroid.org

I'm using this ROM on a NExus ONE - my Nexus has never worked any better!
[Nexus S Android Development] tanclo:
Front Facing Camera - Google Talk - Blandroid2.3.4p2

yes.. FFC works. As you know, blandroid has no Google apps pre-installed. There is a gapps package you use (same as with cyanogen). But that gapps package hasn't got the latest Talk.apk

You need to get the new version of Talk.apk yourself. I created a thread and posted a link here.
[Nexus S Android Development] tanclo:
Blandroid 2.3.5p0

Very stable release! I get at least 20 hours with heavy use (3g on always)

Blandroid.org manually updated changelog

2011-09-10

2.3.5p0 released

2011-09-09

Imported CMScreenshot app from CyanogenMod and added a screenshot function to the global power menu. Now screenshots can be taken natively from anywhere by holding down the power menu and selecting "Take Screenshot". Screenshots show up as PNG files in the DCIM/Screenshots directory on the SD card.

Added a setting to disable showing failed lock patterns. Most useful when the "Use visible pattern" option is disabled.
[Nexus S Android Development] dhiral.v:
Been using this myself for the past day, very fast, stable and smooth rom, I will be using this as my daily driver from now. Haven't cross any bugs yet.
[Nexus S Android Development] Hog Milanese:
I can't seem to get this to install from recovery. I always get installation aborted.

Any reason why? I seem to be stuck with Oxygen...:confused:
[Captivate General] whiteguypl:
Someone that's buddy buddy with a good dev try and get them to see how plausible a port of the theme engine would be. The source is available.

Also, am i the only one that would be interested in this? Discuss.

[DUMP] Sidekick 4G Partition + Kernel Source (Bootloader, Recovery, etc)
[Captivate General] whiteguypl:
Do people just not understand what the theme engine does? Or is there really just no interest in being able to install themes without jumping through hoops and switching between them at will without reboots...
[T-Mobile LG G2x] faux123:
Here's the file for those who missed the Beta testing earlier via twitter:

http://www.mediafire.com/file/fdg5m3gz1j6h793/P999-AOSP-1.1.0_r1.zip

So some of you may know me and some don't. Anyways, I am mainly a kernel hacker and I do some ROM building on the side. I have recently created an AOSP ROM rebuilt from source code based on latest AOSP release 2.3.4 for MT4G/Glacier.

See thread here:

http://xdaforums.com/showthread.php?t=1017516

I've been lurking the G2x forum for a while now because Cyanogen himself got this phone, and I was surprised that still not many developers have jumped on this phone yet.

So instead of only having few ROMs to play with, I decided to do a build for this device, but unfortunately, I don't have this phone myself, so I cannot test this ROM myself.

I am looking for beta testers who's willing to flash my AOSP 2.3.4 build from source code directly for G2x (P999).

Requirements:

Must follow me on twitter to get updates

Can give detail feedbacks

Reply to this thread to apply....

Thanks for reading... :D

EDIT: Please POST screen shots of it, if it works :D
[T-Mobile LG G2x] ThC23:
I'm down to beta test this! Just don't have twitter, but I guess I can start!

Will this also have a kernel of your own?

Anyways let me know!

Thanks!

..........
[T-Mobile LG G2x] faux123:
It is very hard to build and test a kernel blind... Need a phone to do it correctly and properly... It will be bundled with CM7's default kernel...
[T-Mobile LG G2x] Azrael.arach:
More then welling to help and if needed remote access to my system with phone connected to it.