yashsingh1/xdaforums huggingface dataset:
[EVO 4G General] mlin:
$50

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[EVO 4G General] munsterrr:
Appreciate the quick response

Thanks
[EVO 4G General] eniamg02:
Care to share which ones are "in the know" :) I'm going to try checking out my usual bb in laurel later this week.
[EVO 4G General] srtpusher:
of course this would happen on my day off...
[EVO 4G General] fixxxer2008:
with no concrete release date i wouldn't pre-order this soon. it could ship anywhere from late june - early september since it is a summer release.
[EVO 4G General] swaze:
LOL, the phone will be released in June. I would say a month ahead is the normal preorder timing that happens with all phones. September you say? LOL. Just look at the signs. First a mysterious preordering email from BB. Now all of a sudden a leaked Evo 3D ROM. The writing is on the wall, its coming soon.
[EVO 4G General] fixxxer2008:
I doubt june. Rumors are later than that.
[EVO 4G General] Maclamond:
Choices Choices Choices!

I kinda want a Pr3 but that EVO 3D is Hot! It's either this phone or webos...sigh lol

Wish they released some concrete info when they do pre orders like this. I guess this is just a way to ensure people buy from BB...in anticipation of this being released this "summer"
[EVO 4G General] swaze:
Doubt all you want, my info is pretty legit.
[EVO 4G General] munsterrr:
Called my local one again at Landmark in Alexandria and they said no one has pre-ordered one yet

http://stores.bestbuy.com/1392/
[EVO 4G General] DirtyShroomz:
Rumors are this summer

Sent from my spaceship!
[EVO 4G General] nebenezer:
Just called BB in Clarksville IN, I'll be pre-ordering two this afternoon :D

She didn't have a release date but said their Sprint rep said it would be out in June.
[EVO 4G General] rockky:
My guy (who has a rooted Evo) was 'virtually positive it'd release a month from today...possible a week earlier".
[EVO 4G General] NewZJ:
Best buy won't let me preorder over the phone, or let a family member do it in store for me, i have to physically walk in, that's not a problem for most folks but I'm 1500 miles away from my local best buy. Looks like I'm camping if they run out of preorders before I get home.
[EVO 4G General] magicalan:
am scared to preorder from best buy... i preordered from radio shack for the evo.. and there was no line.. and a free charger.. on best buy there was a long line EWWW i might just wait for radio shack.
[EVO 4G General] mlin:
June really makes the most sense if you look at everything we know. I'm not sure why you're so doubtful of a June release.

Tapa tapa tapa
[EVO 4G General] swaze:
Because he's getting the Nexus S and he wants to hate on the fact that the EVO is released close to that so that nexus wont be talked but maybe 3 weeks before the evo drops. He is a HATER.
[EVO 4G General] rugedraw:
+1 on this. Radio Shack was super easy to get my phone from when I pre-ordered it. The only thing that sucks is that because they are not a huge retailer like BB, they only get a few Evo's at a time and I had to wait a week after the release date before they got enough phones to cover all the people that preordered before I did. That was the longest week of my LIFE! :D
[EVO 4G General] fixxxer2008:
summer is from late june - early september.
[EVO 4G General] shawnten:
take it for what it is worth but when I went in today and pre ordered I asked the best buy rep when it would come out and he said within the month
[EVO 4G General] sgt. slaughter:
sorry but anything any bestbuy rep would know would already of been leaked before they started even thinking of saying the info to customers.
[EVO 4G General] chowder25:
Reserved mine today
[EVO 4G General] mlin:
Regardless of what is publicly known, Best Buy reps know Best Buy policies and trends. If the Rep knows that they always do pre orders about a month in advance then i would say there is a damn good chance that the release is about a month away. Obviously someone from Sprint gave them the go ahead to pre order and while the Rep may not know the details, they know have a history of how these matters are typically handled.

Tapa tapa tapa
[Atrix 4G General] JonEleven:
EDIT 2: It appears to be up OTA so connect to wifi and check for an update!

Edit for those who just came here to figure out what was going on with 1.83:

It would appear that some sort of error occurred in which the beta of 1.83 was released OTA to a few people and to even more through the computer connect update software. This is why people were reporting that they had had success downloading the new update. However it was not available for everyone and appears to have been pulled completely. Things were made more confusing because AT&T and Motorola both appeared to make some false claims that the new update was beginning its release on April 29th. However this was a mistake and they later retracted their claims either by deleting the comment altogether or saying that they meant that the beta would be released to limited amounts of people at that time. This appears to be the cause of all of the confusion, but the bottom line is that the official update is NOT out yet, and if you want the 1.83 beta that others have gotten, check around, it isn't too hard to find!

Original post:

So I came across an AT&T answers page actually listing 4.1.83 on the site which said it was available and all I had to do was connect to wifi and check for updates to get it.

So I think "SWEET!" and try it, but still no luck

By this time I figure alright if AT&T is listing this but it's not up may as well go ahead and bother their tech support for a while and see if I get any answers

They take a LONG time to answer my question and eventually tell me that there is no 1.83 update. To which I reply "Excuse me, BS, here is exactly what YOUR site says" -copy, paste, and post link to it-

They take a long time, then completely ignore it and tell me to access my phones settings and tell them what software version I am running.

Meanwhile I get a little suspicious about whats going on and open a new window and follow the link I sent them.

It had been edited WHILE I was talking to them! The 1.83 part had been completely taken out. All that was left was the 1.57 update. The tech support person continued to play dumb and tell me there was only a 1.57 update and that I could contact motorola if I had any more issues.

I'll post a screenshot of what the site said when I accessed it this morning. I don't know if the info on that page is old news to these forums or when it even went up, but At&T certainly has their heads up their asses.
[Atrix 4G General] OSNPA:
Oops, forgot about that mention. Pay no attention to the man behind the curtain. :rolleyes:
[Atrix 4G General] spacev:
Did you tell them there are even websites with benchmarks out there like

Anandtech?

http://www.anandtech.com/show/4304/att-update-enables-hsupa-on-motorola-atrix-htc-inspire
[Atrix 4G General] facetubespam:
wah

----------------------------------------
[Atrix 4G General] Gvndeb60:
Very weird....its because they are getting ready for gingerbread. Oh wait, nevermind, just wishful thinking.
[Atrix 4G General] JonEleven:
I talked with them a bit more after posting.

I told them that this was not a Motorola issue, and that I now wanted to know what had happened with the AT&T site and that I saw that it had been edited. They continued to post more Motorola contact info and asked if they could help me in any other way.

I told them that they could start by actually reading what I was typing to them, and repeated that the page had been edited. I am subjected to more waiting until finally the associate tells me they "didn't see" the second update before, but now they know what I am talking about. The page is still edited so I have no idea how they saw it right then... but yeah.

They then ask me to connect to wifi and try to perform the update. Told them I already did. They then say, that maybe AT&T recalled the update and tell me to wait. I wait. Then they come back asking if I have contacted motorola, I tell them no. They then link me to a post in motorolas forums and tell me to check there.

The thread I am linked to is merely people complaining about the same page on AT&T that I was referring to in the first place... with no answer on it as to what was going on, when I point this out the associate remains silent. I continue to do other things on my computer checking back every few minutes. After 10 minutes of silence I go ahead and tell them that I could see that they were not even going to try to help me and closed out the conversation.

Disappointing, though I am now reasonably certain that I am the reason the page got edited haha
[Atrix 4G General] soxfan37:
OTA

So do we know if anybody has gotten the update OTA or has it all been "self-help" installation. AT&T changing their website makes it appear delays to OTA update. Question remains, is it becuase of AT&T or Motorola?
[Atrix 4G General] sunshine1982:
That's classic, I wonder what they would say if I walked into a store and asked about the 1.83 update, especially since I have it on my phone already so I can prove it exists.
[Atrix 4G General] sunshine1982:
My guess would be att, since Motorola had it officially on one of their websites for a USB link update
[Atrix 4G General] djkinetic:
If you check the motorola owners forums, they say the update hasnt officially been publicly released although, many ppl besides beta testers were able to snag the update before it seemed to have been pulled. You can always download the 1.83 SBF thats floating around and flash to it.
[Atrix 4G General] mrphil101:
Nothing new here. AT&T sticking thier heads and the sand and ignoring the customer. Can not/will not even respond to direct legitimate questions. Maybe it is time to try to get their attention another way. here is the link where you can post comments to the FCC concerning their attempt to monopolize. http://fjallfoss.fcc.gov/ecfs/

I think everybody that has an issue with at&t's customer support, rate plans, crippling devices, false advertising, etc., that have tried to get answers or support with no satisfaction should make these issues known. If the congressional reps on the committees start asking the same questions we have, then maybe, just maybe, att will understand we are customers, and not just a source of income. Maybe I should start a thread just for this so we get as many people as possible to send their thoughts along.
[Atrix 4G General] Clienterror:
I've been running 1.83 since the 29th and I'm not a beta tester. I actually got it by downloading the Motorola software Updater from here http://direct.motorola.com/hellomoto/motosupport/source/SoftwareUpdateSummary.asp?country=USA&language=ENS&web_page_name=SUPPORT&strCarrierId=ATT&strPhone=Motorola%20ATRIX(TM)%204G&strCable=Micro%20USB%20Data%20Cable&strURL=https://rsddownload.motorola.com/download/SoftwareUpdateforATTATRIX4Gversion.4.1.57.pdf.

All I did was plug my phone in and it looked for an update for like 5 minutes then said there was one available and asked if I wanted to install it (Of course yes) 15 min later it was done. I actually flashed back to 1.26 3 times and updated to 1.83 like this because I messed up root (Come to find I just needed gingerbreak). Some people can't get it so I'm not sure if they took it down from moto or what the deal was. Everything on the page says 1.57 but it still let me update to 1.83 multiple times so I donno.
[Atrix 4G General] gammite:
when did you do this?
[Atrix 4G General] Clienterror:
I'm pretty sure it was the morning of the 29th.
[Atrix 4G General] ka3yan:
It was working, but has since been pulled. I saw both the AT&T page as well as the Moto update. Neither are working now.
[Atrix 4G General] sunshine1982:
Ima stop by the store and inquire about it there, see how interesting that conversation is as soon as I'm done at the gym since there's an official att store right next door, talk about convenient.
[Atrix 4G General] lauterm:
Same here...I got the update from the moto site on the morning of the 29th.
[Atrix 4G General] sunshine1982:
Well, that turned out to be as pointless as I expected it to be, no one had any clue what I was talking about or why the update would be there one minute then all traces be gone the next. Their only suggestion was maybe there was a bug in it.
[Atrix 4G General] jesseji:
Maybe there going to update to unlock unknown apps so u can install Amazon app n other programs.
[Atrix 4G General] Fifow:
From what i've read, i'm guessing the 1.83 update is still in beta testing, but for some reason someone in ATT's dev team messed up and relayed it as "release" to another ATT team and motorola, who put it up on their websites as available for download without further questioning. If anyone got it through OTA, they might have been part of the first wave before someone in ATT realized the mistake and pulled the update out.

Then ATT decided to go for a "what update?" policy instead of "whoops."
[Atrix 4G General] meet2x4:
They probably released it just so they could get some press saying they didn't break their promise of "an update sometime in April" then pulled it because it wasn't ready? Doesn't make sense to pull something that seems to be working just fine on my end ?
[Atrix 4G General] Chubby_Skunk:
Wow. Dont be lazy. Download the Motorola Updater, plug in your phone and have it scan, download, and update your phone. Thats the way I had to do it.
[Atrix 4G General] shriva:
Are YOU being lazy and not.reading the thread? People saying it doesn't work anymore..

When did you do it?
[Atrix 4G General] lost2030:
Yesterday I called AT&T due to an issue with the Atrix MMS not working properly. The first thing the lady asked me was if my phone was up to date... I said "yes it is, I have version 1.57" she replied with "your phone is not up to date sir, did you know version 1.83 is out already?" I said "oh, yeah I know that is out but when I try to update my phone it keeps saying it's already up to date." so she guided me through the steps on getting 1.83 and nothing worked so she transferred me to a higher level tech.

The higher tech didn't even know 1.83 was out until I told her to check the website because it was on there. She checked for a bit and told me she found it and read all the updates it had and guided me through the process of getting the update....didn't work!! I got transferred to Motorola and the lady there told me the update is out but it s being done in phases so it will take about 5-7 days to be completely released to everyone.
[Atrix 4G General] knigitz:
Everyone should submit a BBB complaint against AT&T for deceitful advertising of 4G on this phone, especially in area's that show 4G on their coverage map, when you are unable to get 4G. Also, for DENYing full 3G speeds when compared to say, an iphone4, in the same area. They are throttling your speed based on your model phone.
[Atrix 4G General] stewartsoda:
I've tried that multiple times since Friday. It never worked for me.

Just sayin.
[Atrix 4G General] sifon187:
IDK why we need more of these posts. Your not going to get any good informtion about updates and future plans for FW's from a tech support associate. Most are just following a script and checking off basic trouble shooting questions.

Is your phone modded, say with the radio hack, Gingerblur ROM, webtop hacks? Updater could not reconize my phone because of my hacks and I had to use the SBF through RSDlite method to update. Could be on your end and not AT&T. Everyone is so quick to blame AT&T and harrass tech support people with questions they have no answers for.
[Atrix 4G General] JonEleven:
Yeah Chubby_Skunk, could not have said it better than shriva! Try reading a thread before you post in it.

I have no mods on my phone and the plug in updater does not work. I realize this was stated already as well but I can confirm it never worked for me, and I have tried a couple times a day for the past 3 or so days
[Atrix 4G General] sifon187:
So either wait until it is pushed into your area or just use the sbf, does the same thing.
[Atrix 4G General] Marlin29:
This ^

Seriously, does this forum need yet another "I can't get the 1.83 update OTA or with the Moto Helper udater, AT&T is the anti-christ" thread? I hate to sound abrasive here, as I have my own axe to grind with AT&T, but for the love of sanity lets consider the above advice.

The odds that roasting AT&T on here will produce results are pretty slim, and lets face it, the people manning the phones and support chat for AT&T are probably less tech-savvy than most of us that frequent XDA.

Be patient or download it from here, but pleeeeeease, no more threads about this? :o
[Atrix 4G General] JonEleven:
I don't think results were what most of us were looking for, more just a place to vent or share tech support horror stories.

Many of us don't really want to go through using the versions posted here due to some problems that others have been having and also due to the chance that the update is actually being fixed up a bit before being released.

I agree with you in that I do think it is silly to create a thread with basically nothing to share other than "why can't i get the update" now that it has been established that it is indeed not released yet. I personally created this one because it shed some light on what was going on with the page on AT&T's site.

I see no problem with ranting about it here though, the thread has already been created and AT&T tech woes are nothing if not on topic haha
[Atrix 4G General] blindguyinanorgy:
.52 turned into .57 OTA

maybe .83 will turn into .87 OTA. hopefully soon
[Atrix 4G General] :
that is on their facebook page.

"We expect the software to roll out to customers of both phones over the coming weeks. Stay tuned for more."
[Atrix 4G General] KefkaticFanatic:
Not saying anything about any actual contents, but I can tell you that the engineers have definitely been trying to make sure they get everything done right with the next release in the beta forums. I wouldn't be surprised if 1.83 isn't the next OTA update.
[Atrix 4G General] Changeisgood52:
My speculation is that at&t shut the atrix update down because all the beta testers phones were getting really hot. So at&t scaled it back a little. Basically were still not going to get 100% of what is rightfully ours.

Sent from my Gingerblur v2.5 tangerine Atrix
[Atrix 4G General] mjharris65:
Here's the update that I can't use

Here's the update that was available on 4/29 when it was leaked on the Motorola site.
[Atrix 4G General] MacAlert:
1.83 is running fine on my phone. Doesn't get any hotter then 1.57.

Data speeds are not consistent though (mainly uploads).

I'm hoping they just jump right to Gingerbread instead.
[Atrix 4G General] sigp23940:
The weekend before I saw you could update using the Motorola software my phone showed that there was a update available. But when I tried to download it it said something like this update has been removed. So I know there was something out there at one point.

Anyway I did get the update using the Motorola software. Phone is running fine I have had no problems. But my data speeds have not changed alot. I am getting a little better upload/download speeds but I am not getting the speeds I have seen others post on this board.
[Atrix 4G General] uisgdlyast:
I've come to expect live chat as the worst communication, my last chat with an att rep had them directing each of my questions to the Motorola contact site and phone number.

Anyways, you gotta love google-cache because it preserves internet history.

http://webcache.googleusercontent.c...&gl=us&client=firefox-a&source=www.google.com

I'll probably just end up flashing it.
[Atrix 4G General] JonEleven:
Man even the cache doesn't seem to have the second update anymore... oh well, still have my screenshot!
[Atrix 4G General] midnightslide:
Went into an AT&T corporate store today to ask about the update, and nobody seemed to know wtf I was talking about. I showed them a pic of the site that I had taken from my phone, showing that there was an update available, complete with directions on how to perform said update.... and they all looked like I was speaking French. I then went over to the demo phones and checked to see if they recognized an update (or if they had already been updated) and the Atrix there was doing exactly what my phone had been doing. It sat there for about a minute, and then said it was up to date.

Long story long, they did what every other AT&T rep is doing, and directed me to Motorola. They are masters of passing the buck, and playing "hot potato" with us.

Right before I left, the agent told me to try installing/flashing the leaked OTA that was floating around. He just said to do my best not to brick my phone. lol

Interestingly, I checked out the inspire as well, and tried doing the standard update check. It didn't find any updates.. but... I saw that there was an option to check via the HTC WiFi Updater, and *shocker* it found one, downloaded it, installed it, and it was up-to-date and ready to go. It is too bad that Motorola plays AT&T's game. HTC definitely has the right idea in that aspect.

If none of this made any sense, I won't be shocked. Worked an 18 hour day, and I am literally delirious.

/rant

Edit: The page is still up on Moto's site, although you can no longer access it from the MyAtrix page (I used my browser's history):

http://www.motorola.com/staticfiles...es/RN_Blur_Version.4.1.83.MB860.ATT.en.US.htm

Edit 2: Just checked the AT&T site again.. it still says there is a new update.. I don't see where it was edited?

http://www.wireless.att.com/answer-center/main.jsp?t=solutionTab&solutionId=KB117611
[Atrix 4G General] chromedome00:
3 pages of a thread with no information.....

This stuff is really simple - Manufacturers code updates. Updates are tested and approved by all parties. Updates are released.

We know there is an update, some people got it, most were beta testers.

Yes AT&T site has a notes page. Yes Moto has release notes.

For some reason it has not been released yet.

Calling AT&T, Moto, or your Grandma is not going to change things. Walking into an AT&T store and talking to a guy making $8/hr will not change things either. Telling them there is an update will not change things or get anyone more info.

The update will be released when it is released. If most people don't have it there is no conspiracy or problem.
[Atrix 4G General] dingleberry1:
Did an update check this morning and it is available for me. Northern VA area. Just finished installing!
[Atrix 4G General] JonEleven:
You know I even went to the trouble of putting it on the FIRST post for people like you who wouldn't read the whole thread, check the edit!

And @Midnightslide

They seem to have re-edited their page because it is up now! I got the update OTA as well!
[Atrix 4G General] :
Motorolas facebook page also says Atrix users to exect an ota update.
[Droid X General] dollabillz217:
Have a question. I'm running a rooted Droid X on Verizon wireless running Android 2.2.1. I'm currently running Liberty 2.0.1 right now on the device. Is there a way to put a gingerbread ROM on my phone so I can be running gingerbread? Right now verizon doesn't have an update to push my phone to a 2.3, but is there a way I can manually do this? I only ask cause I also have a HTC Desire running cyanogenmod7 and it made my phone go from 2.2 to 2.3 and I'm curious if there is a way for me to do this with the droidx on verizon and if so where can I download it from?
[Droid X General] owenbeals:
http://droidmodderx.wordpress.com/liberty-for-gingerbread-2-3-3-review/

Liberty for gb will take u from froyo to gb, but u will have to purchase donated toolbox from the market, well worth it if u ask me
[Droid X General] spacecasespiff:
Do you want liberty gingerbread or just stock gingerbread. Google gingerbread and you should find the last update. I do know it went public and you just flash it like a rom. I read about thus today on an android website just not sure wich one. Might of been android central.