yashsingh1/xdaforums huggingface dataset:
[Eee Pad Transformer Q&A, Help & Troubleshooting] filterking:
I received mine today. Expedited ship 2 day, but was changed to overnight, I assume by Best Buy. I'm in California so UPS ground would have only taken one day.

I was too late at placing my order around midnight, my DSL went down right after I had entered my CC info and hit the submit button. Surfed around didn't find anything not sold. About 2:00 am noticed a post here on XDA that Best Buy was now showing in stock. Speed clicked with heart ponding through the order process.

Received confirmation, expected all day to receive cancellation notice. I was very pleased when I received a tracking number and saw that it was already picked up by UPS.

Seems to be a very good tablet, from the little time I have had to spend with it, already makes me have buyers remorse having purchased a Xoom.

Order placed : Tue, Apr 26, 2011 at 2:18 AM

Expedited Shipping Date 4/26

Received 4/27/11
[Eee Pad Transformer Q&A, Help & Troubleshooting] elnoxvie:
I ordered 2 but got.cancelled due to wrong information given. Really angry. No notification whatsoever, just cancelled. What a nice customer service.
[Eee Pad Transformer Q&A, Help & Troubleshooting] ddrstreak:
Ordered from BestBuy.com ~9:00 AM EST on April 26th - Ship to Store

Sat at "Checking InStore Inventory" until 4:00PM

Received an email from BestBuy.com "Your order pickup date has changed" saying I can pick it up on April 29th

I just received an email @ 5:35AM EST "Your items are almost ready for store pickup" so things are looking good.

I'm sorry to hear some of you who had it shipped directly are having problems. It stinks that shipping and stock seems to be the big bad factors for this launch.
[Eee Pad Transformer Q&A, Help & Troubleshooting] qhinton:
Where are you located. I wish I would get that email.
[Eee Pad Transformer Q&A, Help & Troubleshooting] Pinta1jr:
FWIW I called Best Buy Customer Service today and spoke with them regarding the backorder status. The woman didn't have any new information other than to say it's showing backordered and showing a date of 4/29 to 5/3. These are the same estimated arrival dates I was originally shown when I ordered and the status was in the process of being fulfilled.

After she gave me this information I politely stated that I was not happy that I was able to order under the assumption it was in stock only to find out six hours later it had been backordered. I then politely explained that had I known that I would have purchased the item elsewhere before it had sold out.

I also explained what it appears on here that several people who chose site to store received their tablets already, even those that may have ordered after while some of us who chose to ship to home were backordered. She told me that she didn't even see an option to ship to store and was unable to do that so she was not sure how anybody was able to do that. I did not argue her on this point but did make it known that it was disappointing that it appears people who ordered after received their items before some of us.

After all of this some slightly good news - she said she would give me 10% off (I think she tied it to the switch-a-roo). My understanding is the order (which she extended the backorder on so be sure you do that if you want to wait) will be charged and then the card credited 10% after the order goes through. She gave me a reference number which I kept just in case.

Regardless I'd rather have my tablet right now but it is nice to know that I will be getting it for approx. $359 which is enough of a reason to keep the order open, even if there's a month delay.
[Eee Pad Transformer Q&A, Help & Troubleshooting] walkamongus:
Joining the BB thread...

Background:

-Placed order @ 5:30am EST 4/26 and selected ship to store

-Order status went from something about being fulfilled to "Status Not Available" and then to "backordered"

-received no emails at all let me know the status was changed.

-order still currently stuck in backordered status

Wish I had of ordered from somewhere else...
[Eee Pad Transformer Q&A, Help & Troubleshooting] betostunts:
Just got mine delivered from bestbuy in the worst packaging ever lol. They pretty much threw the asus in one of those ups bags and sent it off, no padding at all. Luckily there were no big dents on the Asus box. Charging it up right now.

Order Status: Shipped

Order Time: 5:11 am CST May 26th

Shipping: 2nd day Air UPS
[Eee Pad Transformer Q&A, Help & Troubleshooting] Austringer:
Wifes Tablet was ordered 4/26 7:22AM AZ Time (PST) from BB

Showing that its still on back order

Estimated arrival date: 05/09/2011 - 05/18/2011
[Eee Pad Transformer Q&A, Help & Troubleshooting] ddrstreak:
Just an update. At around 11AM this morning (the 28th) I received an email stating that my item is now available to be picked up. So it seems like things are still confusing with everything...off to get mine here soon! Good luck to everyone else!
[Eee Pad Transformer Q&A, Help & Troubleshooting] gadgetfann:
Ordered from BB at 12:45am on 4/26. Shipment was delayed in Kentucky yesteday due to weather, but arrived today at Noon. Can't believe they just threw the box in an envelope, but it wasn't damaged and have already installed most of my favorite apps.
[Eee Pad Transformer Q&A, Help & Troubleshooting] walkamongus:
Called BB again on my way home from work.

No news other than its expected on 5/4 and theres none available in any stores near me nor at the warehouse.

I was hoping for the 10% off but it was never offered. At one point I resorted to asking "So there's nothing you can do?" to which she countered with "I can cancel your order if you'd like." Not the response I was hoping for...looks like my social engineering skills could use some work.
[Eee Pad Transformer Q&A, Help & Troubleshooting] betostunts:
yup, I was pretty shocked too when I saw the ups man come through the office door with a white bag
[Eee Pad Transformer Q&A, Help & Troubleshooting] npompei:
Well I just joined in this fiasco that is a friggin tablet...

Ok so I ordered around 8:30am on 4/26 when BB still had "online orders" still available. Put it through and got an "estimated delivery of 5/11." I have one of my students who works at BB to confirm and he said "yeah it looks like the 11th is when they might come in." He also mentioned the MIGHT get some before hand but that would only be because a truck would arrive for following week supply a few days ahead of time.

SO I then was WAY out of the loop for ordering anywhere else and tried today on BB business. They also confirmed a 5/11 day as "possibly back in stock" or something like that. So it might seem that BB will get their shipment on Tuesday the 10th for shipment on the 11th. Just my opinion.

And if at all possible, can we include details in every post? Like location, time ordered and possibly some details from BB so we can get some better ideas?

8:30am order - BB.com

estimated pickup 5/11 or 5/12

Willow Grove store, PA
[Eee Pad Transformer Q&A, Help & Troubleshooting] qhinton:
I have the same scenario.

Ordered: 4/26 @ 6:30 am cst

Estimated delivery : 5/11

Milwaukee, WI

I'm hoping it's on the Friday shipment, because not a lot of people have reviewed theirs from bby yet.
[Eee Pad Transformer Q&A, Help & Troubleshooting] droidx1978z4:
I ordered mine at about 4:30 am Eastern on the 26th. The original estimated pickup date was 5/04. Got an email on the 26th that my item was "almost ready to be picked up," and was in transit to the store. When I check the order details on the BB site it says order in process of being fulfilled, or something like that. I hope that it comes in soon. I guesss that I should be thankful that it isn't listed as backordered, but I do wish that they hadn't gotten my hopes up with the your item it's almost ready to be picked up email if it's not really going to be available for pickup until my original estimated date of 5/04.
[Eee Pad Transformer Q&A, Help & Troubleshooting] npompei:
Hey Droid1978 - where did you order it from?!

I have the "waiting for order to be fullfilled in store" crap. But I might be thinking the "almost ready to be picked up" thing is for those of you with delivery dates within a week? Just a theory. I am also lucky its not "backordered."

qhinton - did you hear of some phantom delivery tomorrow (friday?!)
[Eee Pad Transformer Q&A, Help & Troubleshooting] qhinton:
No. When I called to check my order the customer service person told me that they receive their regular shipments on Tuesday and Fridays.

You maybe right with your theory too. Mine says checking store inventory for the past 2days. Whatever that means. But when I called today they said that I'm backordered and expect it on the 11th. Can't wait.
[Eee Pad Transformer Q&A, Help & Troubleshooting] droidx1978z4:
npompei, I'm not sure what you mean by the where did I order it from. This whole thread is about best buy orders. I ordered it from the best buy site, to be delivered to an upstate New York store that is across the street from me. I guess that w ask just have to be patient. It's hard to do though. I actually went to best buy today just to play with the acer iconia and xoom for a fix.
[Eee Pad Transformer Q&A, Help & Troubleshooting] Pinta1jr:
Lots of theories here on what is going on with Best Buy (such as stocking up for an in store ad this Sunday being one). I'm noticing that a lot of us in the EST seem to be waiting. Does Best Buy have separate warehouses for separate regions and therefore the explanation as to why some have received theres even if they ordered after several others who have not received their tablet? Just seems strange how the shipping has worked out.

I do get the feeling however that they're withholding units because as other sites seem to be shipping out new orders I'm not hearing that as much from Best Buy customers. I for one will be extremely pissed if they're in stock in store on Sunday.
[Eee Pad Transformer Q&A, Help & Troubleshooting] qhinton:
I placed a order with Amazon today too. If I get it before bestbuy I will **** myself.
[Eee Pad Transformer Q&A, Help & Troubleshooting] morbiddevil82:
ok my turn..

ordered at 1:47AM CST on 4/26... got the 'thank you for ordering' email immediately.

got the 'your order is almost ready to pickup at the store' email on 4/26 at 12:41PM..

for 2 days (going on 3) i have had no update.. i check the order online and it still says Status: 1 item(s) - Order in process of being fulfilled.

estimated delivery for my tablet to the store was/is 5/4...

but who knows if that will stick..my worst fear is that 5/4 will get here and pass and no email or anything..that will leave me very very pissed.
[Eee Pad Transformer Q&A, Help & Troubleshooting] cbyter:
Added one to my cart as soon as the link was posted on IRC (about 2340PDT on the 26th).

Tossed it around my cart updating address and shipping and credit card until after Amazon was posted the 32G as a pre-order.

Completed the order with 2-day shipping at BB. Confirmation email at 0017PDT

Shipped that morning, arrived this afternoon (4/28).

Done.
[Eee Pad Transformer Q&A, Help & Troubleshooting] howarmat:
yep, same thing here for me...hoping tomorrow will be the day lol
[Eee Pad Transformer Q&A, Help & Troubleshooting] npompei:
Droidx - I was asking because I was curious as to what stores some people had them shipped to. I had mine shipped to store thinking it would be quicker and actually I dont know if I had an option to choose home shipping?

So I was just curious if all west coast folks were getting there's or another region. Just trying to narrow down the areas to see who got what first.

And yes, its hard to remain patient during this fiasco! I keep trying to tell myself that I need to calm down! haha. Oh well, here's to being impatient!
[Eee Pad Transformer Q&A, Help & Troubleshooting] morbiddevil82:
yeah i REALLY REALLY hate not being in the know about this...not knowing anything at all..other than its its route to the local store.

i wish i had some sort of tracking number...but apparently no one can get that..

which that makes me wonder if i will get it... and also makes me wish that i ordered it from somewhere else that would give me a tracking number..

as of today 4/29 the processing charge has dropped off my account... but the order still says the same thing...i just have the money back in my bank account... maybe if i can find it somewhere else (very slim chance) then i will have the chance to cancel my BB order and hopefully get it shipped to me with an actual tracking number.
[Eee Pad Transformer Q&A, Help & Troubleshooting] sparkyman2000:
Ordered from Best Buy. Pacific time.

Ordered - April 26th at 12:03 am

Shipped - April 26th

Received - April 27th 9am
[Eee Pad Transformer Q&A, Help & Troubleshooting] graffixnyc:
Ordered from Bestbuy on 4/26 5:06AM EST (it was already OOS but I think some got freed up when people canceled their orders for amazon)

11:48AM got shipping notification from BB

I was able to track by 9PM EST

Left Fresno CA and got to Sylmar CA. It left there and is in route to me in NYC :D
[Eee Pad Transformer Q&A, Help & Troubleshooting] Voivod666:
Ordered mine from bestbuy.com "ship to store" 4/26 approx. 6:30AM EST

Received email from bestbuy at 6:58AM EST with estimated pickup date of 5/12

Received email from bestbuy on 4/27 6:19PM EST with changed order pickup date to 5/5

Received email from bestbuy on 4/28 at 10:35AM EST "Your item(s) are almost ready for store pickup." "The items below are on their way to **** NJ Best Buy store #***"

Guess I just have to wait and see where it goes from here. They didn't hesitate to charge my card, hope they actually come through on the 5th.
[Eee Pad Transformer Q&A, Help & Troubleshooting] rartino:
Ordered from bestbuy.com in Boston MA.

Ordered: April 26th at 04:32 am EST (timestamp of confirmation email)

Backordered status: April 27th 03:00 pm EST (timestamp of email)

When posting to the bestbuy.com forums (the link is: goo.gl/NMryr ) I was first told that new units will come "mid May", but then that "We are fulfilling orders currently." After a clarification, I understand this to mean that new units are on their way in hopefully before mid May specifically to fill the backorders.

Feel free to post about your experience in that bestbuy.com forum thread. If they see that many people are eagerly waiting for delivery, perhaps they can put some extra weight on ASUS so they get the next batch, rather than one of the other reatilers with backorders...
[Eee Pad Transformer Q&A, Help & Troubleshooting] ScribeTheMad:
Ordered from BB online 10:30am EST on the 26th with ship-to-store.

During the ordering the process it said pickup available 5/11-5/21

Confirmation e-mail and status page say 5/11

Status still at Confirming InStore Inventory
[Eee Pad Transformer Q&A, Help & Troubleshooting] morbiddevil82:
Any updates for the people who did ship to store? Mine still has the same status it did on the 26th (currently in transit to store)
[Eee Pad Transformer Q&A, Help & Troubleshooting] qhinton:
nothing; estimate pickup 5/11
[Eee Pad Transformer Q&A, Help & Troubleshooting] howarmat:
no change yet...its not the 4th yet so im not to scared yet.
[Eee Pad Transformer Q&A, Help & Troubleshooting] qhinton:
actually broke down got a Acer to hold me over.
[Eee Pad Transformer Q&A, Help & Troubleshooting] qhinton:
i actually broke down and got an Acer to hold me over. Its pretty slick. Some small issues debating weather to keep it.
[Eee Pad Transformer Q&A, Help & Troubleshooting] walkamongus:
My estimated pickup date is 5/4 which means I should be receiving an email by the end of today that its on its way to the store...
[Eee Pad Transformer Q&A, Help & Troubleshooting] gmwright:
I ordered from Best Buy Ship to Store on 4/26 and the order is still in process and checking store inventory. When I placed the order the date it would be available was 5/11. I am hoping that it will be sooner.
[Eee Pad Transformer Q&A, Help & Troubleshooting] morbiddevil82:
mine has said it has been in transit to the local store since the 26th... and i am sure from wherever in the US, it does not take 8 days to get to the store (thats including the weekend too!)

so who the hell knows where it actually is right now..since no one can give me a tracking number.
[Eee Pad Transformer Q&A, Help & Troubleshooting] morbiddevil82:
Got the email that it was ready to pickup today and not Wednesday as scheduled.. picked it up at bestbuy at lunch.
[Eee Pad Transformer Q&A, Help & Troubleshooting] DroidxRage:
When did you order?

I ordered on 4/26, at 5:26AM, and my order is still in progress. Waiting... waiting... waiting...
[Eee Pad Transformer Q&A, Help & Troubleshooting] walkamongus:
If you're watching the main availability thread it looks like other retailers are finally starting to move some tablets out the door.

And not a peep from Best Buy as of yet :mad:
[Eee Pad Transformer Q&A, Help & Troubleshooting] morbiddevil82:
i ordered on 4/26 at 1:45 AM CST (as soon as it came online, and the only option was ship to store)
[Eee Pad Transformer Q&A, Help & Troubleshooting] ScribeTheMad:
Ordered 4/26 at 10:30am EST

Haven't heard a peep since. And I'm pretty sure I saw someone say they ordered at about 8:30am EST the same day, and his expected pickup date changed to the 29th a few hours later, but I don't know if that worked out or not.

Mine technically says it'll be available on the 11th, but I'd figured it'd come faster than that.
[Eee Pad Transformer Q&A, Help & Troubleshooting] walkamongus:
Are you in 'backordered' status? I think one guy ordered at 5:26am EST and is stuck at 'confirming in store inventory'. I ordered at 5:30am EST and am stuck in 'backordered' status.

If I remember correctly, we both did ship-to-store.
[Eee Pad Transformer Q&A, Help & Troubleshooting] qhinton:
I ordered: 6:30am CST

Estimated Del: 5/11

Mine is not back ordered but says checking store inventory.

Actually typing this on an Acer A500 with USB keyboard.
[Eee Pad Transformer Q&A, Help & Troubleshooting] ScribeTheMad:
Mine says 'confirming in store inventory,' I don't see "backordered" anywhere.

I thought 'confirming in store inventory' was BBs version of backordered actually.

A few posts later someone else commented that he had ordered 3 hours before the other guy, who was 2 hours before me, and was still at the confirming stage.

I believe all 3 of us ordered ship-to-store.
[Eee Pad Transformer Q&A, Help & Troubleshooting] npompei:
I have "confirming inf store inventory" as well. Ordered around 830am "launch" day.

I might have caught lightning in a bottle with my HHGregg order. Hopefully will get tracking info tonight as the status updated today.

I will cancel from BB and free someone up! Ill let you guys know...
[Eee Pad Transformer Q&A, Help & Troubleshooting] howarmat:
ok picked mine up tonight :)

ordered immediately on the 26th when they showed up to order

est delivery was 5/4 instore

picked up 5/02
[Eee Pad Transformer Q&A, Help & Troubleshooting] walkamongus:
::Update::

Best Buy sent me an email at 1:03am telling me that my item was on backorder.

I'm not sure whether this is the email I was supposed to receive when my item was originally switched to backordered status (~4 hours after I ordered) or if I'm getting this because my expected pickup date is 5/4 and my item still isn't on its way to the store...
[Eee Pad Transformer Q&A, Help & Troubleshooting] DroidxRage:
Got the same email... I don't think Best Buy will be fulfilling these orders for at least a couple weeks, by the looks of it.

I also got an email from Amazon yesterday when they relisted the tablet for their next shipment. Maybe I should've jumped on that too...
[Eee Pad Transformer Q&A, Help & Troubleshooting] walkamongus:
I'm thinking the same thing. I'm now looking for any opportunity to jump ship from BB.

If I had of caught the walmart listing this morning I would've jumped on that and wished BB good riddance.
[Eee Pad Transformer Q&A, Help & Troubleshooting] npompei:
Yep, BB canceled. Screw them. Can't believe that every other store (appears) to have gotten some in and shipped. Yet BB still hasn't really?! WOW.

Got my order in thru HHGregg. They appear to get some in every few days. Check in on Thursday as I heard they might get a shipment in then...
[Eee Pad Transformer Q&A, Help & Troubleshooting] walkamongus:
With each day that passes I have more and more trouble believing Best Buy hasn't gotten any shipments at all.

Unless I'm completely out of the loop, I though BB was one of the largest retailers of electronics.
[Eee Pad Transformer Q&A, Help & Troubleshooting] qhinton:
The problem is that the Acer is a BB exclusive. They want us to purchase that tablet. They are creating false demand. Imo
[Eee Pad Transformer Q&A, Help & Troubleshooting] Mhotep06:
Mine is out for delivery today. Usually UPS gets to my house around 5:30pm
[Eee Pad Transformer Q&A, Help & Troubleshooting] DroidxRage:
When did you order?

Please if you post with a delivery confirmation, post the date/time you ordered to help the rest of us that are waiting gauge our expected times. :)
[Eee Pad Transformer Q&A, Help & Troubleshooting] ScribeTheMad:
They are one of the biggest as far as I know, and I'm beginning to wonder if that's part of the problem, maybe a higher percentage of people ordering went with BB because it's the first store they think of when they think electronics.

That would explain why so many smaller sites seem to able to, sort of, keep up with demand. If the average person either doesn't know about the other sites or is too lazy to find them the bigger stores would more naturally have higher order volume.

Every time I see someone who ordered on the 29th say they got theirs I regret going with BB, but I don't trust them to refund money to gift cards properly, so I can't cancel the order. :(

What confuses me is how all the small sites can keep getting more in but apparently BB can't??

On topic: It's now over a week, still nothing beyond the hold on my card. :mad:

4/26 10:30am EST
[Eee Pad Transformer Q&A, Help & Troubleshooting] yowzers:
I just picked mine up. Ordered 4/26 3:15 am EST. I initially got the whole your order is being shipped to store soon. I had seen during the initial order that expected delivery was 5/4-5/12. I guess it arrived in store a day early because I got the pickup at store email today.

Now to go find me a newbie thread to read through.
[Eee Pad Transformer Q&A, Help & Troubleshooting] walkamongus:
::Update::

I've canceled my BB order! GOOD RIDDANCE!!!

I was able to place an order through New Egg at 1pm today and received a tracking number at 3:16pm.

I'm never giving BB my business again and New Egg is huge in my book right now.
[Eee Pad Transformer Q&A, Help & Troubleshooting] droidx1978z4:
I picked mine up today. It ended up being delivered a day earlier than the date that they provided me when I placed the order, so overall I am happy with Best Buy.
[Eee Pad Transformer Q&A, Help & Troubleshooting] braway:
I ordered 04/26 1:55am Central (store pickup)

Received "almost ready for store pickup" on 04/26 12:41pm

Received "ready for pickup" 05/02 11:37am

Estimated pickup date was 05/04, so I'm happy...except for the tax >_<
[Eee Pad Transformer Q&A, Help & Troubleshooting] Cooky11111:
My BB order which I made on 4/26 at 6am went from preorder to backorder yesterday. Think I am going to cancel. Ordered one from Ebay for about $50 more but even that I got $20 back so not bad to get it right away I guess. I should receive it by Saturday.