[Captivate Q&A, Help & Troubleshooting] apexofservice:
whoops

Okay, I was wrong originally, I actually did have multiple versions of my files in the /system/media/audio directory.

It actually looked like this:

/system/media/audio $ ls
Audio
ringtones
ui
notifications
alarms

Anyway, I fixed that up:

/system/media/audio $ busybox diff Audio/ringtones ringtones
Only in ringtones: ATT_Tone.ogg
Only in ringtones: Chrome_Ring.ogg
Only in ringtones: Classic-Bell.mp3
Only in ringtones: Clear_Sky.ogg
Only in ringtones: Dark_Alley.ogg
Only in ringtones: Dramatic_Piano.ogg
Only in ringtones: Drum_Roll.ogg
Only in ringtones: Glam.ogg
Only in ringtones: Grass_Meadow.ogg
Only in ringtones: Magenta.ogg
Only in ringtones: Organic.ogg
Only in ringtones: Pure_Tone.ogg
Only in ringtones: Rings.ogg
Only in ringtones: Risk.ogg
Only in ringtones: Rock_Star.ogg
Only in ringtones: Standard.ogg
Only in ringtones: Urgent.ogg
/system/media/audio $ busybox diff Audio/notifications notifications
Only in notifications: 20_Cloud.ogg
Only in notifications: Bells.ogg
Only in notifications: Chrome_Alert.ogg
Only in notifications: Dark_Alley_alert.ogg
Only in notifications: Glam_alert.ogg
Only in notifications: Grass_Meadow_alert.ogg
Only in notifications: Hey_Hey.ogg
Only in notifications: Pure_Tone_alert.ogg
Only in notifications: Urget_alert.ogg
Only in notifications: Wooden_Percussion_alert.ogg

# now confident that i can remove Audio
/system/media/audio $ rm -r Audio
/system/media/audio $ ls
ringtones
ui
notifications
alarms
/system/media/audio $ reboot

Upon reboot media scanner ran, but I'm still seeing the options to set voice call ringtone and notifications grayed out in settings >> Sound.

I also looked in settings >> applications >> manage applications >> all and to my surprise Media Container Service has 0.00B of data and all options are grayed out.

This still smells like a permissions problem to me (files are demonstrably present but certain users/apps can't see them), but these look pretty permissive to me:

/system/media/audio/ringtones $ ls -l -a
-rw-r--r-- root root 65858 2011-04-26 20:09 Standard.ogg
-rw-r--r-- root root 28084 2011-04-26 20:09 Organic.ogg
-rw-r--r-- root root 155860 2011-04-26 20:09 Glam.ogg
-rwxrwxr-x root root 48968 2011-04-29 17:28 BussaMove.ogg
-rwxrwxr-x root root 31563 2011-04-29 17:28 EtherShake.ogg
-rwxrwxr-x root root 38875 2011-04-29 17:28 Calypso_Steel.ogg
-rwxrwxr-x root root 15364 2011-04-29 17:28 .DS_Store
-rwxrwxr-x root root 46673 2011-04-29 17:28 Big_Easy.ogg
-rwxrwxr-x root root 39199 2011-04-29 17:28 Paradise_Island.ogg
-rw-r--r-- root root 182993 2011-04-26 20:09 Urgent.ogg
-rwxrwxr-x root root 39413 2011-04-29 17:28 Shes_All_That.ogg
-rw-r--r-- root root 404678 2011-04-26 20:09 Drum_Roll.ogg
-rwxrwxr-x root root 44104 2011-04-29 17:28 Nassau.ogg
-rwxrwxr-x root root 32640 2011-04-29 17:28 OrganDub.ogg
-rwxrwxr-x root root 37672 2011-04-29 17:28 Cairo.ogg
-rwxrwxr-x root root 36049 2011-04-29 17:28 Backroad.ogg
-rwxrwxr-x root root 164830 2011-04-29 17:28 Radiation.ogg
-rwxrwxr-x root root 32933 2011-04-29 17:28 No_Limits.ogg
-rw-r--r-- root root 151611 2011-04-26 20:09 Dark_Alley.ogg
-rw-r--r-- root root 349687 2011-04-26 20:09 Risk.ogg
-rw-r--r-- root root 54307 2011-04-26 20:09 Chrome_Ring.ogg
-rwxrwxr-x root root 31136 2011-04-29 17:28 World.ogg
-rwxrwxr-x root root 26298 2011-04-29 17:28 TwirlAway.ogg
-rwxrwxr-x root root 68588 2011-04-29 17:28 HalfwayHome.ogg
-rwxrwxr-x root root 113055 2011-04-29 17:28 FreeFlight.ogg
-rwxrwxr-x root root 44186 2011-04-29 17:28 SilkyWay.ogg
-rw-r--r-- root root 151788 2011-04-26 20:09 Grass_Meadow.ogg
-rwxrwxr-x root root 34864 2011-04-29 17:28 MildlyAlarming.ogg
-rwxrwxr-x root root 44422 2011-04-29 17:28 Seville.ogg
-rwxrwxr-x root root 37179 2011-04-29 17:28 Club_Cubano.ogg
-rwxrwxr-x root root 39921 2011-04-29 17:28 Champagne_Edition.ogg
-rwxrwxr-x system sdcard_rw 100035 2011-04-28 22:46 Classic-Bell.mp3
-rw-r--r-- root root 490616 2011-04-26 20:09 Rock_Star.ogg
-rwxrwxr-x root root 52809 2011-04-29 17:28 Ring_Synth_02.ogg
-rw-r--r-- root root 164810 2011-04-26 20:09 ATT_Tone.ogg
-rwxrwxr-x root root 42097 2011-04-29 17:28 LosAngeles2019.ogg
-rwxrwxr-x root root 38307 2011-04-29 17:28 LoopyLounge.ogg
-rwxrwxr-x root root 36620 2011-04-29 17:28 Terminated.ogg
-rwxrwxr-x root root 50545 2011-04-29 17:28 DonMessWivIt.ogg
-rw-r--r-- root root 776419 2011-04-26 20:09 Magenta.ogg
-rwxrwxr-x root root 36539 2011-04-29 17:28 Third_Eye.ogg
-rwxrwxr-x root root 61434 2011-04-29 17:28 DancinFool.ogg
-rwxrwxr-x root root 56616 2011-04-29 17:28 Playa.ogg
-rwxrwxr-x root root 43965 2011-04-29 17:28 Ring_Synth_04.ogg
-rwxrwxr-x root root 41355 2011-04-29 17:28 Nairobi.ogg
-rwxrwxr-x root root 54923 2011-04-29 17:28 Glacial_Groove.ogg
-rwxrwxr-x root root 30925 2011-04-29 17:28 CurveBall.ogg
-rwxrwxr-x root root 49108 2011-04-29 17:28 Road_Trip.ogg
-rw-r--r-- root root 62984 2011-04-26 20:09 Rings.ogg
-rwxrwxr-x root root 37952 2011-04-29 17:28 CrayonRock.ogg
-rwxrwxr-x root root 42220 2011-04-29 17:28 Safari.ogg
-rw-r--r-- root root 176446 2011-04-26 20:09 Pure_Tone.ogg
-rwxrwxr-x root root 28124 2011-04-29 17:28 MidEvilJaunt.ogg
-rwxrwxr-x root root 50578 2011-04-29 17:28 Eastern_Sky.ogg
-rwxrwxr-x root root 15476 2011-04-29 17:28 Ding.ogg
-rwxrwxr-x root root 34627 2011-04-29 17:28 LoveFlute.ogg
-rw-r--r-- root root 49808 2011-04-26 20:09 Dramatic_Piano.ogg
-rwxrwxr-x root root 61699 2011-04-29 17:28 Enter_the_Nexus.ogg
-rwxrwxr-x root root 21007 2011-04-29 17:28 Ring_Digital_02.ogg
-rwxrwxr-x root root 39174 2011-04-29 17:28 Bollywood.ogg
-rwxrwxr-x root root 37847 2011-04-29 17:28 Steppin_Out.ogg
-rwxrwxr-x root root 38688 2011-04-29 17:28 Gimme_Mo_Town.ogg
-rwxrwxr-x root root 41094 2011-04-29 17:28 Growl.ogg
-rwxrwxr-x root root 59024 2011-04-29 17:28 Ring_Classic_02.ogg
-rwxrwxr-x root root 39738 2011-04-29 17:28 Funk_Yall.ogg
-rw-r--r-- root root 757920 2011-04-26 20:09 Clear_Sky.ogg
-rwxrwxr-x root root 41828 2011-04-29 17:28 BirdLoop.ogg

Can anyone help?