yashsingh1/xdaforums huggingface dataset:
[Fascinate Android Development] t3hjonneh:
Hello Friend Citizen! You have come to this thread because your 3g is not working correctly. You may have a 1x lock or even no data at all. It is important that you follow these steps:

1. DO NOT PANIC

2. DO NOT DECIDE TO BADMOUTH A ROM/RADIO/KERNEL ETC. (its not their fault. Honestly!)

3. Breathe.

4. See step 1.

Now that we've gone that far, let me first say that VZW is having network issues. Due to these issues, they have been causing phones in different areas and even random phones (not always your friends in the same area) to lose 3g. This is affecting the Fascinate as well as the ThunderBolt, the PALM PRE and many other verizon 3g and 4g phones.

On the offchance that it is actually a modem problem, simply backup your rom and restore to stock via odin. Test out your 3g and if it is still lost, relax and restore your rom and wait for VZW to get their act together.

You can use the DL09 package in this thread to test the stock radio.

http://xdaforums.com/showthread.php?t=1044474
[Fascinate Android Development] adrynalyne:
Probably not the correct place to post this, but great thread :D
[Fascinate Android Development] neyenlives:
yeah, mine literally went out in the last 30 minutes, tried *228 option 1 and after rebooting nothing changed....but now according to the network *228 is "not a valid number"

anyone want to conspire about how this could be a part of implementing the "if you're rooted we will deny you data access" drama that was floating around recently? :D
[Fascinate Android Development] AlexDeGruven:
Nahh...

Double-checked with a coworker who also has a Fascinate. Bone-stock DL09 and she has no data right now, as well.
[Fascinate Android Development] smilepak:
I've gone back to DL09 several time running stock, unlock, non-root...and 3G still wacked.

Let it OTA update to ED01 stock (took damn 3 hours) and still wacked

Took it to verizon store to show them a vanilla stock ED01 with 3G issue. They confirmed the hardware was hosed and will be sending me a new one.
[Fascinate Android Development] DevinLeFevere:
I also went to the Verizon store an hour ago to have my phone looked at. The rep called a tech and apparently he said that my phone wasn't receiving any data from their side. So he reset my data and wamo.. pages are loading, the market works, and I'm still on dl09 modem. Going to flash EC01 and see what happens. Definintly something wrong on their side of this.
[Fascinate Android Development] SeatownGST:
any links to the data outage information?
[Fascinate Android Development] neyenlives:
I don't think it's the hardware, Verizon is having confirmed data issues. Their 4G network went down earlier today and all devices fell back to 3G, which is now having issues. Mine actually came back a little while ago only to disappear again....it's a flaky network at this point. The guy at the Verizon store doesn't have the ability to assure you your hardware is hosed. That was opinion.
[Fascinate Android Development] AlexDeGruven:
On the phone with a tech right now. Let's see what they can do for me.
[Fascinate Android Development] bleeeeeeek:
Let me know.. I'm tempted to take my device in to vzw..
[Fascinate Android Development] AlexDeGruven:
With my coworker having the same issue on her untouched DL09, tech support believes it to be a network issue.

He escalated a ticket and hopefully will call back soon.
[Fascinate Android Development] adrynalyne:
I'm on 1x on my tunda bowl.
[Fascinate Android Development] dnoyeb:
just took a poll in the office out of the 5 devices I checked 2 are stuck on 1x (a fasc and a tunabolt). The other three (2 fasc and one inc) are fine.

weird how random it is... all 5 devices are rooted, rom'ed etc..
[Fascinate Android Development] neyenlives:
3G is starting to come back for me. Its sketchy and slow but before as soon as it would pop up if I tried to use it it would flake out. Now it works most of the time but its like its really under a heavy load.
[Fascinate Android Development] cordoni:
So I guess this is what its like to be on att with an iphone. Or maybe I am just holding my phone wrong. ;)
[Fascinate Android Development] ilprobu2:
its a 4g problem which is a different spectrum than 3g i have a feeling its a rooted phone acknowledgment verizon is scanning for and then locking out data as they assume we are tethering free and taking up too much data communication ive called tech support they didnt confirm any of this however no outages in my area and have rebooted and updated settings to my device from there end so ill let ya know if it worked ... currently back to stock with froyo update that took 2 hours to download at 1x wtf... i hope im just being paranoid..
[Fascinate Android Development] neyenlives:
Where's that guy that was screaming this prediction all over android enthusiast forums everywhere? Is he taking credit? Lol
[Fascinate Android Development] adrynalyne:
Your foil hat is crooked.

Besides that, there is not just a 4G problem. Sorry to disappoint ya.
[Fascinate Android Development] gunnermike:
no its not. its the same thing. there is no functioning 4g network in the world. the "4g" that the networks are feeding us is just a slightly increase bandwidth aloted to certian phones. 4g is a gigabit network and requires different hardware in the towers. the load of crap that the networks are shoveling as "4g" is basiclly the same as you calling your cable company and increasing your cable modem speed. they are simply increasing the landline bandwidth to allow for increased use.

the problem comes from vzw not properly anticipating bandwidth demands after "4g" was launched.
[Fascinate Android Development] elstano2k7:
Honestly I lost my 3G while messing around in the **772. I ended up just calling tech. They had to remove what ever identifys me on there 3g network. Then reactivate.. in seconds my 3g became active.... Though the tech was confused to why I was showing me roaming.... and yes data roaming was unchecked and system select set to home... But never the less I'm good now.....
[Fascinate Android Development] garywojdan81:
Had this exact experience today. Tier 2 support had to "flush out the garbage data" associated with my number. In my case, apparently, it's from being in a hybrid alltel/vzw tower area on top of the complications of their outage scrambling some of their access data.
[Fascinate Android Development] AlexDeGruven:
Verizon tech called me back. They're going to swap me out.
[Fascinate Android Development] ilprobu2:
alright two tech calls and a callback data back on both wife and my phones vz says mismatch pass code on my phone to network match reset to match and data back up and running you tell me what happened??? maybe my foil hat maybe something reporting wrong for tether idk time to re root
[Fascinate Android Development] DevinLeFevere:
Seems to be happening to everyone. So glad this is the fix. PSN haxxxors messed up VZW networks!!!
[Fascinate Android Development] adrynalyne:
dmu key was corrupted.

Bet ya anything. Bet something happened to their database.
[Fascinate Android Development] DevinLeFevere:
PSN HAXXORS, already told you!
[Fascinate Android Development] deaffob:
Any of you living in NYC? I never had this problem.
[Fascinate Android Development] masri1987:
Calm down gentlemen, verizon is working on restoring services based on market by market needs. Out has nothing to do with rooting and everything to do with LTE to 3G transitions not functioning properly. And later on in the day started to affect 3G only devices.
[Fascinate Android Development] Tenburn:
I went back to stock froyo and 3g hasn't dropped since. I'm sure it's just a coincidence.
[Fascinate Android Development] bleeeeeeek:
Hack the planet!
[Fascinate Android Development] keith.mcintyre26:
Yup. Geohot ftw....
[Fascinate Android Development] Neuman.Tim:
LMAO!

10chars
[Fascinate Android Development] suppliesidejesus:
Must be, because I have two rooted phones on Community ROM and ED01 radio and I am having no data issues with either phone.

With that being said, Southeastern WI doesn't even seem to get hit with these issues that everyone else is having, lol.

Thought: It seems to me that this has a LOT to do with 4G. Let's think about this for a minute: First there were 4G issues, then they turned into 3G/4G issues. Perhaps there was an issue with trying to turn on more 4G areas, and when that happened, it affected ALL 4G deployments (likely with a corrupted database of some sort). It seems to me that areas with no 4G and no soon-to-be-deployed 4G are completely unaffected.

Take that, urbanites! :p
[Fascinate Android Development] neyenlives:
Mine is still in and out. A corrupt "dmu" would either work or not I would think.
[Fascinate Android Development] iviustang50h:
I am just north of Milwaukee and my phone is suffering from no data. I wish SE Wisconsin wasn't suffering from the problem, but it is (or at least I am).

For those who had tech support successfully fix your phones, did you flash back to stock first before you called them? I want to give them a ring, but I don't know if I should un-root first.

Update:

I just got off the phone with Verizon tech support and she confirmed there is a 3G problem now nationwide. It may be related to the 4G issues, but she said it definitely exists and they are working on the issue. I made her confirm twice that is was 3G that we were talking about and not 4G.

It's not the rom, kernel, etc; it's Verizon. I am sure you all already knew this, but I just wanted to add to the confirmation.
[Fascinate Android Development] neyenlives:
i called them but declined tech support. why? because i have wifi at work and home and dont go anywhere so no biggie, i can wait and i am interested to see how they handle this. I am a customer without 3G data service I am paying for and have taken the time to be proactive and call them to let them know. So they are now on notice. I also told her to pass along that their customers do NOT like having to get this data network status from "third party websites". I told her to tell them in her notes they need to communicate with their customers better. Nobody likes to admit their network is down, but they need to be up front with us.

Here's what I can tell you. She said 4G is out completely and 3G is being reported as out in large part all over the country but it gets a little more specific. She read me the latest memo that says "the following is a list of numbers that do not have 3G service at this time"

Then she goes on to claim weather being a major factor, tornadoes and all that.....

I took that as BS because last time i checked a tornado would not damage a tower to the point only certain numbers lose 3G data. If it's certain handsets it's a lot more specific than weather damage. Sys admin's Droid X now has 3G data working, just confirmed. We are in a rural area so only one tower in range of our building, mine is in and out, mostly out and his has strong 3G.

So there is something so specific they have a "large list of numbers without 3G data" :confused:
[Fascinate Android Development] ggt1_02:
When I called last night after my store visit I was re-rooted and back on Com Rom. If they noticed they didn't say anything.

Since having them reset my data connection last night at 2330 I have had no 3g issues. At home and on my drive from Detroit to Lorain, Ohio.
[Fascinate Android Development] neyenlives:
Wall Street Journal claims 4G is fixed

http://online.wsj.com/article/SB10001424052748704330404576290732069094662.html
[Fascinate Android Development] CrucialBT:
I wasn't having any problem at all yesterday. However, today my phone has been dropping data completely. I don't see a 1X or a 3G on my phone half the time I look at it today. I only noticed because I came in to work this morning at 42% battery, and 3-4 hours later I was down to 2% suddenly which never happens. So I'm guessing Verizon's still having some serious data issues.

I'm in Long Island, NY BTW.
[Fascinate Android Development] Tenburn:
You've obviously never worked on a large national network before. I've worked on several, including Verizon's. When you have huge weather events, you've got power outages and you've got poles and lines getting knocked down, and that causes routing to be effected, and suddenly you've got cascade failures on parts of your network because a major node went down. The best is when you get a radius storm because an area that went down has 50,000 people all trying to log in at once when auth comes back up, then gets knocked down again, then comes back up again, etc.Those towers don't just magically have "air Internet". They get it from the same exact source your WRT54G gets it from ultimately. A line connected to a regular national network.

What you are thinking about, where the weather actually directly effects the Internet still sometimes happens in NY. The wiring there was so bad back in worst of the Nynex days that a thunderstorm could take out phone service for 25 percent of the population in certain cities for a day.
[Fascinate Android Development] neyenlives:
Im saying though that there should be specific numbers whose service is out. I gave the example of my companies sys admin, whose DroidX has perfect 3G data connectivity, while my Fascinate in the same building no more than 30 feet apart in a rural area, stationary, so obviously pulling off of the only tower out here, and mine has no data or very little. The tornados in Alabama aren't causing my phone to not work yet allow his phone to work. The tornados didn't cause it because they came after the outage anyways, but even if they did the nature of it and the specificity on a per-number basis is not the type of data interruption you get from a problem with a backbone or even a large node several states away. From where we are in Louisville, KY I would say our internet is routed through Chicago and New York. Far from the tornados in Alabama and Tennessee.
[Fascinate Android Development] DoobiHowserMD:
I just left my local verizon store. I called this morning after losing all data yesterday and they put in a trouble ticket. As I was talking to my tech guy at the store, he got an update onbhis screen saying now 3g is down and my phone number was near the top of that list as being affected. He told me to wait one more day and if it isn't fixed, to call support back. The bigger they are, the harder they fall.
[Fascinate Android Development] neyenlives:
I just got it to work long enough to do a traceroute to see where its being routed. Looks like for some reason its going Indianapolis to New York down to Atlanta and back up to New York......which is odd.
[Fascinate Android Development] martian21:
Maybe it's back (via an odd route) because it just got re-routed around the outages?
[Fascinate Android Development] bleeeeeeek:
Just left my local vzw store and dude told,me there werent any 3g outage that he was aware of.. He looked at my phone and asked what the hell I had on it(running comm rom) and asked if it was rooted blah blah blah.. Then of course told me he couldnt help me since it was rooted.. But claimed it was probably something internal..

Im gonna give it one more day then i'll go back to stock and take it up there again..
[Fascinate Android Development] neyenlives:
If it was routing around an outage why did it come right back to where it was, ny to atl to ny
[Fascinate Android Development] chrisp304:
My phone was having the data connection problem. Had Verizon tier 2 tech reset DMU, then I did *228 opt 1, as suggested by other posters. Seems to have stabilized it. Good for the last 2 hours.
[Fascinate Android Development] neyenlives:
i cant get past the retards insisting on me doing a factory data reset.....clear browser cache, read me the version of software, reboot the phone, do this do that.....im like, just connect me to someone who can do a DMU reset please! and he's all "i can't do that until I see that a factory data reset has been tried...."

freaking jerk
[Fascinate Android Development] SOTK:
So, today I noticed a lot of 1x with my phone. I decided to try *22899. It worked as it should. My phone rebooted as expected. Here's what's weird: my phone booted into "Safe Mode". What the heck!? I'm running Community Rom 1.2. I've never experienced that before. I rebooted phone again. It booted up normally; however, some options such as which keyboard I was using was reset to default. At any rate, 3G seems to be better but wanted to share this odd experience.
[Fascinate Android Development] neyenlives:
Tried all that. Called back, their internal system is hosed, guy couldn't do anything. Can't access account on their website either. He told me to "call back in an hour"......what a joke
[Fascinate Android Development] iviustang50h:
Okay, so here's round 2:

I was pissed about my data still being out (duh), so I called Verizon again yesterday and asked for Tier 2 Tech Support. They, of course, would't transfer me until I performed a bunch of stupid crap that I had already tried. Once we were passed that I was transferred to the Network Support team, in which they performed a reset of my data from their end, and then I had to reboot and reactivate the phone. This did not fix the issue. I asked what else could be done, and the rep said "nothing." She also told me there is no actually outage in my area, and that the first rep I talked to yesterday morning should not have told me that. Waaaaa? I asked about a replacement phone and was told that since I purchased the phone from my buddy, it was not under warranty and Verizon could do nothing for me. Are you kidding me!!!!???? Their software borked my phone and they refuse to fix it. How does that work? At this point I held in my anger and thanked her for her assistance, hung up and restored back to stock DL09. I let the phone upgrade to EA28 and used it for the remainder of the day with zero data issues. So this morning I woke up and the phone wanted to install 2.2 Froyo, of which I obliged. Well, ever since the "update" I am losing data again. This was NOT an issue yesterday evening when I was still on EA28. So, with all that said, I believe the update to 2.2 screwed up my phone, and it probably screwed yours up too, whether you're on the Comm rom or stock.

And that's my story of the wonderful customer service I've received over the past 24 hours. I have no idea what to do next...
[Fascinate Android Development] neyenlives:
Interesting how we were told the same story......the first lady I spoke to yesterday also read me a memo saying they were aware of a lot of numbers without 3G data access but it offered no solution. Every tech since then has been unable to locate this memo and went so far as to tell me that I was the only one in my area reporting data issues.

I called them this morning and they "refreshed my data settings on their end". No good. Tried reprogramming for the 10th time, no good. Factory data reset, reprogrammed, no good.

The only thing I haven't done is keep pushing until I get a ticket opened and get them to do a DMU key reset. The last lady I spoke to said most likely if they open a ticket they will just want to replace the device. My hardware is fine like yours. It was the update or the network outage or a combination.
[Fascinate Android Development] DaleV:
If you google Verizon Wireless Outage, as of yesterday there was a story by Reuters, VZW said they were aware of the problem that started with 4G and was affecting some 3G. I found this today explaining things in a little more detail.

http://www.google.com/url?sa=t&source=web&cd=1&ved=0CCMQqQIwAA&url=http%3A%2F%2Fwww.macworld.com%2Farticle%2F159558%2F2011%2F04%2Fverizon_lte_outage.html&ei=79K6TajyJ-jX0QGWlrm_BQ&usg=AFQjCNGDzyN5OytJwZ0PzH9LFtLwjpJnLg
[Fascinate Android Development] M00NEY:
Just catching up on all of this... I am in the DC area, and have had pretty decent coverage.

Last night I got everything downloaded and prepped to odin to stock to get the ed01 modem, then move to the comm rom, but suddenly sheree reading this thread, I wonder if I ought to wait, as the process will take me to vzw froyo. My guess would be that once moved to comm rom life would be better, but it seems this issue is charting you guys around no matter what you do.

And with vzw being cryptic with the info, it sure muddies the waters in trying to discern what to do to correct our what to blame as the culprit.

I guess I'll wait and see how this plays and make the decision this evening.

FWIW, I am on 1x a lot of the time over the lady few days and my work provided blackberry seems to follow suit. Both trend to have 3g or 1x at the same times.

Swyped...
[Fascinate Android Development] iviustang50h:
Interesting. I haven't had 1x in days. It almost seems that the phone is having an issue switching from 3G to 1x, so data just drops entirely. I truly think it has something to do with the new ED01 official froyo release. If others are having this issue with the Comm rom or Evil Fascination, perhaps it is because those roms are based on the ED01 source, which could be flawed. I hate Samdung (yes, I spelled it wrong on purpose). :mad:
[Fascinate Android Development] dnoyeb:
When yours drops, does the 3g icon stay there, just the data quits working?

I've noticed that type of behavior and was wondering...
[Fascinate Android Development] SeatownGST:
still going OK here. EC01 baseband, dalvik wiped, did a *228 option 2, rebooted.

so far so good on modded 3G. A few other folks in the office that are completely stock 2.2 are in fact having issues, and we are in the same airspace.
[Fascinate Android Development] neyenlives:
I wish people would call and complain, they are acting like we are all crazy. Everyone I talk to says nobody else in my area has called which has got to be BS. I live in the Louisville, KY metro area, no shortage of subscribers here.
[Fascinate Android Development] neyenlives:
I got mine fixed. Called and asked them to do a DMU reset. Tier 2 tech said doing a ESN line swap would be quicker and do the same thing. It worked. I have never had 3g over 1mbps, now I do!
[Fascinate Android Development] iviustang50h:
I ended up activating my old OG Droid, playing with it for a bit, then reactivating my Fascinate. My data has been perfect since, and I've never had such great reception/signal or download speeds. Weird, but I'll take it! I just pray it stays that way!

Keep on calling Tech Support people! If we don't, they'll never realize how large a scale this problem is. I almost bought a Thunderbolt today out of frustration....hmm, maybe that's what they wanted...
[Fascinate Android Development] bleeeeeeek:
All I did was deactivate my Fascinate then reactivated it.. I haven't lost 3g since.. But I had already called tech support and they had a phone at my door this morning..
[Fascinate Android Development] iviustang50h:
How did you deactivate it? Is there a place on Verizon's website or something?
[Fascinate Android Development] neyenlives:
Yeah. I didn't do that because there are typically fees associated with disconnecting a line before the contract is mature. Wasn't 100% sure so I called and let them ESN swap back and forth.
[Fascinate Android Development] aes55:
so a tech "refreshed" my phone last week, which seemed to work for a few days.

yesterday it starting dropping again.

new phone on the way.
[Fascinate Android Development] neyenlives:
Still fine here on 10.9 hardware
[Fascinate Android Development] johndolle01:
I have had 3g problems since installing com rom but I went back to stock and the same problem. Even when the 3g icon is displayed with 3 bars the speed test app only reports 130kbps while before I was seeing 2.5Mbps from speed test my 4g modem has had no problems Verizon support says no reportted 3g outtages in my area (east coast) and they will look into it.