yashsingh1/xdaforums huggingface dataset:
[Galaxy S II General] ignign0kt:
Omg handtec is so dumb its frustrating

They tell me I need to send them proof of ID; I send them a utility bill

They then tell me to send them the transaction code from my bank for the order

2 days after I sent them the code, they tell me my order can't go through because they need the transaction code

What the f? Are you kidding me... They are retarded and now I have to sit and wait for their slow response
[Galaxy S II General] OHDUSER:
LOL the phone is great

speaker is alot better than I thought its!

the screen is great, yet I dont see HUGE different from my amoled OMNIA HD..
[Galaxy S II General] otacon888:
Say, what did handtec label your package exactly?
[Galaxy S II General] hazem77:
yaaaa but still i wont get it before Saturday :(
[Galaxy S II General] mmm_ok:
So it's an international order for a credit card not in your name and not at your address... if that's not a candidate for fraud I don't know what is... if I were a business I wouldn't ship it to you!
[Galaxy S II General] mansoorkasmi:
i can provide all the required details tough...i don't know how they judge if its a fraud???

this should be possible, check link below

http://www.handtec.co.uk/page.php?xPage=terms.html

Order Security

If you would like to have your item delivered to an address which is not registered to the credit/debit card our security team will contact you. In some cases we will require further security information and identification to be provided by the customer who will need to fax or email the required information to our security team.
[Galaxy S II General] shabs52:
Seems like they wont ask for additional info if your billing address is same as shipping address... or in my case my billing address is same as my shipping address which is the same as my confirmed paypal address. Yay!
[Galaxy S II General] emorej:
has anyone contacted handtec regarding their stock due in tomorrow..keeping fingers cross..hope its true!
[Galaxy S II General] kersh:
Has anyone used the pricematch policy of handtec?

Paying £16 more when maybe they can sell it for the amazon/gummobile price it is not fun :p

I tried to send the request through website, but it give an error.

Warning: Invalid argument supplied for foreach() in /var/www/html/email_formnew.php on line 30
[Galaxy S II General] virussnake:
you'd have a better chance giving them a call
[Galaxy S II General] emorej:
so handtaec has updated their stock update:

Stock Updates:

1) Stock expected 3rd May - Shipping 3rd May

2) Stock from first batch still available

i also mailed them and ask for inquiries regarding my order:

Thank you for your email.

We are expecting stock to be available within the first week of May. Due to popular demand, we have taken a lot of pre orders for this handset and cannot confirm the exact quantity we would receive in our first delivery.

We would be shipping orders on a first come first serve basis and would hope to ship your order as soon as possible.

Kind Regards.

when i ordered their stock update was like this:

Stock Updates:

1) Stock expected 27tht april - Shipping 28th april

2) Stock from first batch still available
[Galaxy S II General] Beards:
Does not surprise me.... I have said it many, many times ~ Handec rope you in on their 'special I can get it to you sooner' deals, take your money there and then and then change the dates.
[Galaxy S II General] emorej:
well i could not do anything with that, its my first time to order to them, so maybe all online sellers will get it on that week, the release week.

I also phoned them up now and they told me samsung has delayed the delivery which i think they are just using as an excuse, but they were so polite in answering my question so i appreciate it. Maybe its just their strategy to get more orders by faking their dates, it might be annoying but atleast we know that the device will be release this may 1st and onwards...
[Galaxy S II General] Beards:
All retailers have been given the 1st May as the release date for quite some time... including handtec so they can not use that excuse.

Also I would not believe what they say... again they have known the dates so saying Samsung have changed the release date is simply untrue.

You say "it might be annoying but atleast we know that the device will be release this may 1st and onwards..." but nothing has changed here... it has always been and I say it again, the 1st May.

The big differences between handtec and say Clove (which I admit I use but only because I know them very well and trust them implicitly is:-

1. Handec take your money at pre-order... Clove do not.

2. Handec will tell you any release date to get your order.... Clove do not.
[Galaxy S II General] NIK516:
lol dam I ordered with handtec lol knew it was to good to be true, and I don't think I will be in first batch, some people had pre ordered long before me :( and I pre ordered on the 16th April. I guess we just got to wait now.
[Galaxy S II General] emorej:
You should not worry, i phoned them just now, i verified my order and ask them if im included on their first batch and they said no problem and i am included on the first batch..i just put my order yesterday..

You can try to phone them men..
[Galaxy S II General] Beards:
After what I mentioned on the previous page to you, I can not believe you are actually recommending them...
[Galaxy S II General] emorej:
well i have no problem with that as long as they deliver my order soon..

as ive said atleast i know that the official release date is may 1st, so its just around the corner regardless of may 1,2,3rddd..
[Galaxy S II General] Beards:
(Shakes head in wonder) Unbelievable.....
[Galaxy S II General] emorej:
its not that im recommending them, im just trying to share what they said to me when i phoned them and trying to make him feel that he should not be worried. but in the end it will be his decision. well i know that i was cought on their ropes (lol) as you have said..but theres nothing i could do, since i have placed my order cancelling it will just take longer for me to get the device as i have limited amount on my credit card.hehehe
[Galaxy S II General] Beards:
Sorry.... but I have lost the will to explain and pursue this any further.
[Galaxy S II General] emorej:
no need to explain men your opinion is your opinion mine is mine..and i was not asking for it.:D
[Galaxy S II General] mansoorkasmi:
i too called handtec & they told me same that, they will ship it by 3rd may.. so i keep my fingers crossed & wait for them to ship...
[Galaxy S II General] emorej:
Yeah thats the good thing to do for now wait..canceling order will just take long for us to have the device..

I received another email from them telling that:

Thank you for your email.

Unfortunately, our dates have been moved forward to week commencing 1st May. We are expecting a large shipment to arrive next week which would be enough to release our pre orders.

Kind Regards

Crossed finger.....
[Galaxy S II General] OHDUSER:
dunnu.. my mom opened it up
[Galaxy S II General] shabs52:
Does DHL show an estimated delivery date/time eventually or no?

Mine's on..

6	Processed at EAST MIDLANDS - UK	EAST MIDLANDS - UK	02:57

so process 6 but no estimated delivery yet.
[Galaxy S II General] madmack:
mine is still there too.

I've read somewhere that dhl is not that frequent when it comes to updating the status page. one guy had it on hold for two days and suddenly it was delivered to his home.

maybe calling them would give us more meaningful tracking.
[Galaxy S II General] xpooz:
I'm from Malaysia. They asked me for these document. I email to them and give them a call, then my order was approved. I'm still waiting DHL to send it to me..
[Galaxy S II General] iznee:
What documents did u have to submit?

Thanks
[Galaxy S II General] xpooz:
About the same here in Malaysia.

Always buying high taxed vehicles
[Galaxy S II General] otacon888:
From what I understood from DHL "shipment on hold" means the package is just before transit or in transit.
[Galaxy S II General] rwc3b:
just called. he said, providing no issues with customs in the States, it should be delivered tomorrow. residential addresses can expect delivery as late as 8pm
[Galaxy S II General] madmack:
ok thanks.

i was hoping for a delivery later on today :(
[Galaxy S II General] Mr.Kakarot:
my handtec order (placed tuesday) said today by 5pm... I thought it was a joke, but fedex called today!!
[Galaxy S II General] xpooz:
they need a driving license with photo..so I sent them my identity card with photo and address...since I'm moved away to a new address, I just send them my business card and offer letter..then everything passed..immediately they sent me an email to say the order is approved ..
[Galaxy S II General] iznee:
Thanks for the reply...
[Galaxy S II General] valdigre:
I ordered mine yesterday afternoon and got email from Handtec, that it will be sent tomorrow...

They must be having lots of orders to process.
[Galaxy S II General] madmack:
yea, no wonder.. the entire planet is draining the stock out of the UK.
[Galaxy S II General] shabs52:
Still stuck at east midlands ... i don't know this place and i hate it already. Let my people ... i mean phone... go!
[Galaxy S II General] otacon888:
Mine is also stuck there.
[Galaxy S II General] madmack:
its probably en route !
[Galaxy S II General] shabs52:
Someone who's in the situation call DHL and see if they show something else maybe.

edit: i mean someone who's also stuck at midlands
[Galaxy S II General] rwc3b:
why o why must it go through two sort facilities and airports? And another one once it gets here

Hopefully it won't get stuck in the airport like the Atrix in the commercial
[Galaxy S II General] otacon888:
I spoke to DHL. I asked what is shipment holding and they said that it means it is in transit.
[Galaxy S II General] rwc3b:
Post 588

.........
[Galaxy S II General] shabs52:
thanks ^^

10 chars
[Galaxy S II General] tetris15:
My phone arrived this morning (~7-8hrs ago) from Clove to Hungary, Budapest.

Fedex ftw, delivered in 24hrs :D
[Galaxy S II General] emorej:
Got my sgs2 and its truly as advertised..best phone ever.
[Galaxy S II General] shabs52:
aw you guys suck : ( i want mine too
[Galaxy S II General] vro25:
My phone was delivered at 10:30 this morning. That was less than 24hrs door-to-door from UK to Canada, not too shabby! Of course it works perfect on Rogers/Bell/Telus but as an added bonus, I didn't get charged any tax on it!

This phone is the new hotness.

-V
[Galaxy S II General] jimbiye:
Wondering the same thing.

2 sort facilities, 2 different airports...and still no update on the status...WTH DHL?
[Galaxy S II General] shabs52:
Any of you guys got the option from Clove other than DHL? I only got the DHL option, didn't even ask me for fedex.
[Galaxy S II General] otacon888:
I only got DHL or royal mail.
[Galaxy S II General] madmack:
yea same here. if fedex was an option i would've paid extra for it.
[Galaxy S II General] Pinkthesink:
Ordered from Clove on the 15th (April) DHL was the only option I remember.

I got my tracking # early this morning btw..

Anyone in the states receive their pre-order from Clove by DHL? How long did it take and did you have to sign for it?
[Galaxy S II General] rwc3b:
Hallelujah!!

After idling for 18 hours we have progress:

Thursday, May 05, 2011	Location	Time

9	Processed at EAST MIDLANDS - UK	EAST MIDLANDS - UK	22:02

8	Arrived at Sort Facility EAST MIDLANDS - UK	EAST MIDLANDS - UK	04:34

7	Departed Facility in LONDON-HEATHROW - UK	LONDON-HEATHROW - UK	02:14

6	Processed at LONDON-HEATHROW - UK	LONDON-HEATHROW - UK	01:33

Wednesday, May 04, 2011	Location	Time

5	Shipment on hold	LONDON-HEATHROW - UK	21:33

4	Arrived at Sort Facility LONDON-HEATHROW - UK	LONDON-HEATHROW - UK	21:33

3	Departed Facility in SOUTHAMPTON - UK	SOUTHAMPTON - UK	21:30

2	Processed at SOUTHAMPTON - UK	SOUTHAMPTON - UK	19:51

1	Shipment picked up	SOUTHAMPTON - UK	15:46
[Galaxy S II General] Pulverizer:
mine has stopped from Heathrow, UK.

and yesterday(5 /5) was no activity. :(

=============================

Wednesday, May 04, 2011	Location	Time

5	Shipment on hold	LONDON-HEATHROW - UK	21:33

4	Arrived at Sort Facility LONDON-HEATHROW - UK	LONDON-HEATHROW - UK	21:33

3	Departed Facility in SOUTHAMPTON - UK	SOUTHAMPTON - UK	21:30

2	Processed at SOUTHAMPTON - UK	SOUTHAMPTON - UK	20:08

1	Shipment picked up	SOUTHAMPTON - UK	15:46

========================================

Who did make a scarecrow to my phone?
[Galaxy S II General] shabs52:
I just moved upto

7	Departed Facility in EAST MIDLANDS - UK	EAST MIDLANDS - UK
[Galaxy S II General] madmack:
I'm with ya. just now it departed .

I might not even get it tomorrow :( possibly Monday !
[Galaxy S II General] shabs52:
omg stop jinxing it!!

i bought something and used fedex. it was coming from states. arrived the very next day before noon. it was on its way here on the night of the purchase, got to canada early morning then delivered around 11:45 am. i know dhl isn't fedex... hell no one is fedex... but if it gets to US/Canada by tomorrow morning hopefully it will be at our door by the evening?
[Galaxy S II General] rwc3b:
crap! mine is still there at East Midlands. don't forget it. turn around, damn plane!
[Galaxy S II General] shabs52:
atleast its on a plane! i was worried it would be a couple of guys with boxes of S 2s in a canoe rowing across the atlantic lol
[Galaxy S II General] madmack:
you're happy and am a bit disappointed I guess. I was hoping it was already on its way. I mean 20h on hold in e midlands .. !

well, expect it Monday and act surprised if u get it tomorrow I guess. lol
[Galaxy S II General] shabs52:
i'm hoping they pull a fedex when it lands here and deliver it within a few hours : (
[Galaxy S II General] jimbiye:
Same here...I hope that plane doesn't forget ours...Come on!!!

What's taking so long at East Midlands anyway...DHL could not give me a straight answer...

Edit: DHL-USA is not up to date. DHL-UK is showing mine as departed too...Looks like I made the plane after all...it's about time...
[Galaxy S II General] otacon888:
Mine is also stuck in limbo in East Midlands for the past 17 hours.
[Galaxy S II General] rwc3b:
nope. DHL-UK says still there.
[Galaxy S II General] jimbiye:
That gave me a good laugh
[Galaxy S II General] jimbiye:
That's odd. Try opening a fresh window and running the tracking again...

I don't know if the refresh works that well on their site.

I believe we were on the same shipment, I don't see why yours would be left behind.
[Galaxy S II General] Beards:
Well, the little green fella is prepared.... He has his oars....
[Galaxy S II General] Larsin:
ROFL! Good one Beards!
[Galaxy S II General] surfdev:
DHL info

just called DHL here and they confirmed that mine is on transit (was in E Midlands as well).

The good news: they also said they expect the delivery to be tomorrow from 8AM - 8PM.

The bad news: they don't deliver nor offer a pick up service on weekends!

I hope it makes it here tomorrow like the rep said!

just thought I'd share this.

P.S. I'm in the Miami, FL area.
[Galaxy S II General] Pulverizer:
just moved EAST MIDLANDS, but my phone located UK, yet. :p

Thursday, May 05, 2011	Location	Time

6	Processed at EAST MIDLANDS - UK	EAST MIDLANDS - UK	22:22
[Galaxy S II General] otacon888:
Just what is exactly going on at East Midlands?

DHL SGS2 party?
[Galaxy S II General] shabs52:
^^ you mean a sexy part lol.

just called DHL they say to expect it on Monday... god damnit.
[Galaxy S II General] otacon888:
Did they have an explanation as to why your package spent so much time there?
[Galaxy S II General] rwc3b:
I just called and the guy said it's still expected tomorrow but the phone is still in the UK. What the hell? Some orders have already departed. I'm now pissed again like with the Clove keeping quiet situation.

Why couldn't they have picked a faster courier like others did?
[Galaxy S II General] VJKotts:
Just called them and they said Friday 8am - 8pm. I think they can still make it here but it will be tight.
[Galaxy S II General] rwc3b:
Enough of this. I'm going to order from Handtec right now and I bet the phone will be here tomorrow before Clove's.
[Galaxy S II General] Larsin:
I just tried too, but I think Handtec is out of stock now and awaiting their next batch...
[Galaxy S II General] jimbiye:
Made me LOL :D

But seriously I have been wondering the same thing.
[Galaxy S II General] tjjensen23:
May 6, 2011 8:26 AM

On FedEx vehicle for delivery

DERRIMUT AU

woot! :D
[Galaxy S II General] netnerd:
tracking shows

May 5, 2011

Departed Facility in EAST MIDLANDS -UK 22:10 (2PST)

meaning it just left UK 3 hours ago! err, left east midlands, maybe it' still in uk
[Galaxy S II General] brandenk0:
I've ordered from Clove and they sent an email 2 days ago saying to expect my tracking number soon. I haven't gotten anything back yet. Anyone in the same situation?
[Galaxy S II General] Larsin:
I'm debating on ordering from them too...still a little concerned about the U.S. warranty when considering some of the issues with banding and other anomolies. I just am dying to get this phone and can't see myself waiting until the NEXT announcement on the 25th. Not sure I wouldn't just rather have the unlocked version anyway rather than AT&T's, even if that is the upcoming announcement. Just hate to spend $750 and then have any sort of issue and then not be covered...
[Galaxy S II General] shabs52:
i dont know about handtec but clove includes manufacturer's warranty. then they say if manufacturer wont respond then they will do something about it and arrange an exchange or return.
[Galaxy S II General] NIK516:
Every product has a manufactures warranty comes in the box from the company not by the seller.
[Galaxy S II General] shabs52:
yes i know, i was just telling the guy above me incase he wasnt aware of that. and also letting him know clove said... what they said.

edit: well i knew its usually included but didnt know it always is.
[Galaxy S II General] aridoasis:
I ordered the eve of May 2nd and got my tracking number this morning. You should get yours soon.

For everyone else - simmer down guys. The phones are on their way. You'll get it when you get it. :p
[Galaxy S II General] VJKotts:
Clearing process completed at Cincinnati. finally in the US. Hope it can get to my place soon today.
[Galaxy S II General] Funkym0nkey:
Mine is here :D

2 days flat :)
[Galaxy S II General] NIK516:
Got mine to from handtec :)
[Galaxy S II General] madmack:
10	Clearance delay	CINCINNATI HUB, OH - USA	04:11
[Galaxy S II General] ignign0kt:
Finally got Handtec to put my order through. They kept telling me they needed me to give them a 6 digit authorization code from my bank, which my bank doens't have.

I just told them to cancel the order and I'll order someone else. Their next reply was that their security team verified the order haha.

I have a question though. If my GS2 has defects (I live in the US), how would I go about returning it to Samsung? Would I have to send it to someone in UK and have them return it? Or would I not be able to do anything...
[Galaxy S II General] shabs52:
15	Clearance processing complete at HAMILTON - CANADA	HAMILTON, ON - CANADA

yay, just might get it today even. but here's the weird thing..

when i asked clove about when im going to get my shipment they said "your phone and accessories will be mailed out sometime next week". i figured they made a mistake with accessories since they're not coming til june. but on DHL i now see...

Description: Handheld Computer + Accessories

heh i hope this means accessories too, yay!
[Galaxy S II General] KLoNe1:
Yay; mine just shipped from Clove.co.uk. paid a little more, but couldn't wait :-)
[Galaxy S II General] Abra_Cadabra:
You do realize you can call DHL and ask them to hold it at their warehouse at Terminal 2 and pick it up anytime including Friday/Saturday right? They are open 24/7

Mine got here last night and I called and they have it ready for pickup this evening. Unfortunately have an engagement this evening so may not get a chance to pick it up today.. will probably get it in the morning tomorrow.
[Galaxy S II General] otacon888:
Mine says the same but I didn't order any accessories.
[Galaxy S II General] alx37:
Got to tell you some details on my order with Handtec uk.

Perfect service, ordered May 4th 14:30 local UK time, 18:38 the parcel was given to DPD and scanned at May 5th 02:23 at the next depot. And still there it is. Simple trip within Europe missing, about 1:45 flight...

no SGS2 on weekend, :-(( , Alexander
[Galaxy S II General] NIK516:
Brandon from pocketnow got his gs2 from clove and is very happy loll thought I might add that.
[Galaxy S II General] netnerd:
May 6, 2011 8:11 AM

Held at FedEx location for recipient pickup

xxxxxxxx, CA

Package available for pickup at FedEx World Service Center:

NICE!!!! now i going to use fedex HOLD ON DELIVERY everytime! no need to wait at home all day for delivery! package available for pickup in the morning on delivery date!!!
[Galaxy S II General] Larsin:
I checked and Handtec has stock again :) I just ordered with Google Checkout, so hopefully I will get early next week.
[Galaxy S II General] Swisha7:
can those from the US confirm no extra taxes when it arrives when ordering from Handtec?
[Galaxy S II General] shabs52:
heh DHL said it wont be here til Monday but its on delivery truck now. Only thing is I won't be home till after 5 so if no one answers door i'll have to wait till Monday. Ah I just hope my bro hears the doorbell or doorknock.
[Galaxy S II General] falconeight:
I ordered Two Galaxy S2 one is getting here today and the other on monday. If anyone wants one let me know.
[Galaxy S II General] dinan:
Anyone successfully get one from Clove or Handtec with a shipping address that was different than the billing?
[Galaxy S II General] jimbiye:
Yes, from Clove.

I am pretty sure Handtec does that too, after verification of course.
[Galaxy S II General] fdxgnd:
I sent you a pm. Thanks
[Galaxy S II General] rwc3b:
i want to dedicate my 100th post to everyone who made this possible. Clove. DHL. God. and, of course, all you wonderful XDA members!!!
[Galaxy S II General] VJKotts:
Just got mine. Works very well with ATT. Glorious device. Still syncing with google services, so haven't played with it yet.
[Galaxy S II General] shabs52:
wohoo i got mine!
[Galaxy S II General] alx37:
Gratulations!
[Galaxy S II General] beWater:
congratulations!
[Galaxy S II General] shabs52:
thanks, we all had a great run in this... almost 700 post threat. the biggest galaxy 2 thread yet ;)

but i must be on my way, to join the cool kids now : P
[Galaxy S II General] Abra_Cadabra:
Picked mine up from the DHL distribution center here in Dubai this morning (Couldn't wait till they delivered) :) . DHL guy says, "Is this another Samsung phone? 5th one picked up this morning. Whats going on - is this like the iPhone?". He showed me two more devices waiting for pickup (the other two were from Clove too) and thats not counting the ones out for delivery.

Loving it so far.
[Galaxy S II General] Swisha7:
ANYONE?:confused:
[Galaxy S II General] otacon888:
Say, can anyone tell me what Clove and Handtec labels their packages?

Thanks in advance!
[Galaxy S II General] shabs52:
clove says handheld computer and accessories
[Galaxy S II General] otacon888:
Thanks!

Anyone can tell me what Handtec labels?
[Galaxy S II General] Pinkthesink:
Ordered from Clove, DHL tracking says "departed east midlands uk" on Saturday a 4am (UK time). What's the next destination, is it in flight? Delivery is to Boston MA, USA.
[Galaxy S II General] Funkym0nkey:
Clove will do the proper labelling on request. They made sure they changed label on my package by hand when I requested it to be marked as mobile phone.

Handtec refused to change it on request of a member here.
[Galaxy S II General] sarsh11:
Handtec marks them as 'Electrical Goods', also they won't accept requests to change this label.

@pinkthesink

When did you place your order? I ordered mine about 24 hours back and I am yet to receive a reply from them about whether my bank statement was proof enough.
[Galaxy S II General] otacon888:
Thanks for all the replies!