yashsingh1/xdaforums huggingface dataset:
[Epic 4G General] erkme73:
Neither... That's what's odd. When I logged on to the settings page, it already said it was enabled. Now, admittedly, I'd played around with it a couple of weeks ago when the announcement first came out.

Since it already says it's enabled (see screen grabs above), I can't do anything. I called Sprint, and they said they have a new tool that tells them whether the GV has been enabled - and apparently on my account, it's showing as NOT enabled.

So, somehow what I see on my GV settings page is not matching to reality, and I have no way to 'reset' the account.
[Epic 4G General] jsheahawk:
I received my invite today, but I'm hesitant. I send international texts, and I CANNOT do this through GV now. Will I be able to send international texts after integration? Can anyone advise?
[Epic 4G General] herbthehammer:
I'm not 100% sure but I think the answer is no you can't. I think I might have read this somewhere but I can't recall.
[Epic 4G General] herbthehammer:
Can you log out of google voice app on your phone then dial *38 call then log into google voice on a computer browser and try to change things? How about restart the modem and your computer and clear out cache cookies and history then try to log back in with a browser? Get where I'm going with this? Another idea is to get into gv settings and add a number to be used with gv. Once that change is made and make the new number your default number. Next delete your cell number and save changes. Try log out then back in and add the cell again and make it default and delete the other number. In between any if these steps you can try to disconnect google voice from your cell number and see if it will stick. The only other thing I can think of is to get google to completely reset the account back to default settings and see if that flushes out the snafu.
[Epic 4G General] wto605:
TL;DR version: try it! Call sprint and ask them to block international testing on your phone, set up it... if it doesn't work you can un-integrate for up to 3 months.

I'm confused? are you using the google voice or app to send international texts?

NOTHING about the google voice service changes except your phone number... the best way to think of this is that incoming calls/texts are routed through GV and back to sprint... but outgoing comes from GV.

I know for a fact outgoing international calls are routed through GV... I don't know if texts are or not. I can say for sure that GV is aware of outgoing texts from the phone because they show up in conversations in GV. Odds are this is kind of like the Verizon/Skype deal... they charge you domestic rates (minutes/texts) to transfer it to GV, who then routes it to the final destination... a good way to test this is to have sprint block international texts (if you call and ask nicely but persistently they can block just about anything outgoing, incoming they'll charge for but thats why we have GV!).

Honestly, if you could get used to using the GV android app as your main texting app and disable the delivery of texts via SMS to your phone (which is the default I believe) you would definitely have all of your texting in one place and keep the GV international rates.
[Epic 4G General] wto605:
For those of you who's lines are ineligible, I just had an idea when responding above... do any of you have international plans? Either outgoing or roaming?

If it's outgoing to Canada you don't need it, calls will be routed through GV and thus free... just cancel that and give it a try. (and in the meantime, stop paying for something you don't need, install the google voice for android app, and just set it to prompt as you call... when you select google voice it will be free... you'll just have to apologize to your northern friends about the unrecognized number)

If it's roaming this may be your issue... GV is only for US use at this point which at the very least means they aren't set up to have subscribers there (what this would entail from a technical standpoint I can only guess).

I'm interested to hear of this applies to any of you... it's a total stab in the dark.
[Epic 4G General] JohnCorleone:
I set mine up a couple of days ago and the messages just started spitting out through the Google Voice app today (voice to text that is)
[Epic 4G General] T-980:
Quick question. Mine intergrated without a problem and finally getting most of it set up just the way I want it (I finally get to use Handcent!). But now after messing with it, I'm not getting any texts forwarded. Is it because I'm also use a google voice add on through Chrome to text?
[Epic 4G General] wto605:
I think it just means the the setting has finally gone through... if you look in voice settings->phone->edit (for your sprint number) there is a check box to "Receive text messages on this phone"... I believe the default is for this to be disabled, but you probably never noticed since no one texted your google voice number. I ended up leaving it disabled after some consideration, but during the first few hours after the switch (I'm more of a binge texter so I couldn't tell you the exact time) texts came to my phone regardless of this settings. You should be able to re-enable this setting and get what you want... I would hope this initial delay has to do with the integration setup and not a delay on the setting itself, but keep that in mind.
[Epic 4G General] abrognlie:
So yeah, I tried to integrate my number again today with no success. I can only assume its because I receive a military discount, so my phone is for whatever reason considered a government contract and inelegible for GV. Swell.
[Epic 4G General] erkme73:
Thanks for the in-depth reply...

I hadn't tried any of this after logging out of the app on the phone. But, I just did, and it behaves the same.

I haven't gone to that extreme (resetting everything), but I have tried it from multiple PC's on multiple networks (my dad's house, work, etc.) - all of them using different ISP's - and the results are the same.

Did that too - successfully added a land line phone. Then tried to delete the Sprint number. When I do, it says you must disable google voicemail first - and then I get the same error message when it tries to disable.

I think that's key - is having GOOGLE reset the account. Apparently it's nothing Sprint can do. The problem is, how does one get a hold of Google to initiate said reset?

I appreciate your help.
[Epic 4G General] gdbassett:
Just got off the phone with sprint. Apperently I cannot set up the integration because I have a colorado number but my phone is set up in alabama. They said I would have to re-setup my phone in colorado. The also said I might just be able to take my phone to colorado and the setup would work while I was there, however I wouldn't know if that was true until I took the phone there and tried.
[Epic 4G General] Masterface7:
A few things about my experience so far.

I wish google could bill sprint directly for the long distance calls.

I was able to send and receive text messages internationally, the other phone was on maxis.

So by doing this is there no more visual voice mail?
[Epic 4G General] jsheahawk:
You can send international texts? Sweet, I'm going for it! What country, if you don't mind me asking. All of mine are from the US to Australia.

Should have clarified: my GV number can receive international texts, but it cannot send international texts. When GV came it, it could receive AND send, but one day they flipped a switch and sneakily disabled sending international texts. It doesn't matter how much credit I have on GV account.

The **** of it is that Sprint charges $0.20 per internat'l text send or received. We really just need to get on a Trillian or GTalk as it costs my internat'l buddy as well.
[Epic 4G General] wto605:
You're right, no international texts... sorry
[Epic 4G General] wto605:
Download the google voice app... you get visual voicemail and transcription without paying
[Epic 4G General] Masterface7:
Okay I guess I can use the voice app instead of the "voicemail" app.

Also My international texts are going to KL, malaysia I will not know about billing (google or sprint) until the end of may but i will report back then( as long as I remember)
[Epic 4G General] wto605:
I'm assuming you're sending them from something besides the GV app? They're almost definitely going through Sprint... I found an official Google help at one point saying no international texts
[Epic 4G General] abrognlie:
So, I've been on the Sprint community forums trying to get more info for people who receive government or corporate discounts and get the error saying their number is ineligible. Sprint has finally acknowledged the problem, and released this statement:

* We are happy to bring an integrated Google Voice experience on Sprint CDMA phones to millions of Sprint customers.

* Some customers have not been able to access Google Voice because their accounts are public sector/ government accounts (including teachers, military, firemen, etc.) or corporate accounts. This was done to accommodate corporations or organizations responsible/liable for paying the bill.

* However, we?re also aware that customers who receive a discount through their corporation or organization (including teachers, military, firemen, etc.) but are personally liable for their account/bill have also been unable to access Google Voice. We are working to address that unintended consequence and expect to have that changed in our systems soon.

* We also are working with corporations and public sector accounts that are liable for paying the bill to make GV available if they would like their employees/

members to be able to access it. We will provide this capability if the corporation/organization liable for the

account approves it.

* Google Voice integrated with Sprint delivers a new level of simplicity and convenience. Our launch this week has been a success with a great number of Sprint customers now taking full advantage of all the features and benefits Google Voice offers using their existing Sprint wireless phone number as their Google Voice number.

* That?s great news, but we recognize that, if you are a customer who wants and is not yet able to access Google Voice, it?s still frustrating for you. We are working to address that as quickly as possible and will keep you posted.

* Note: If you are not a customer with a corporate or public sector/government account and are still experiencing problems accessing GV please contact our Sprint Customer Care team so they may help determine what is causing the issue. --------------------------------------------------------------
[Epic 4G General] tanmack33:
I am under my family's family plan, and since we use a discount (my brother is a teacher), none of the lines on this plan could use this integration. They said it had to do with porting a number which was tied to a government line (since its he apparently is a government type worker?). Which is pretty lame. They told me to switch my discount structure, as in, use my company's discount structure, and then it "might" work. But then i'd have to end/restart my 24 month contract, and imo its not worth that.
[Epic 4G General] jsheahawk:
Yep, I have a state discount through my work, but I pay my bill, so I am currently ineligible. Balls!
[Epic 4G General] Masterface7:
Hmm, the whole point of the new sprint-google integration is that sprint customers don't have to use the Google voice app but still get to use the google voice services. I didn't use the google voice app for my international call either. That is why it is so disappointing that the only way to view voice mail is through the google voice app, and it is also disappointing that international calls can't just be made, there is little point to the integration, long distance call wise, since i would have to log into my google voice account add credits, go through the google checkout, then i would be able to make a limited time call.

So yes they are probably going through sprint. Also, sorry i wasn't ranting at you just at how dumb I think this integration is.
[Epic 4G General] wto605:
There are two points:

1) same phone number for gv and sprint

2) international call by gv

This is whether you use your phone or the gv app/website

The one exception is that gv does not have international texts,so those only work from your phone and are handled by sprint

EDIT it's true that you cannot see voicemail in the sprint app... dialing voicemail still works but the visual app is just changed to google voice... both are apps
[Epic 4G General] draghn:
Awesome!

Wow, this improves my entire phone usage. I absolutely love this and the fact that it has made everything simple for me ever since I clicked the little link to use my Google Voice number. I'd been wanting this so, so much.
[Epic 4G General] Whosdaman:
Sprint and Google have recognized all the problems and issues. They are working on fixing everything. No worries...Google is in control of this lol
[Epic 4G General] TrentB:
For about a week my integration was working perfectly and messages sent on my phone via mms.apk would appear on the google voice website as well as in the google voice app. Suddenly they stopped appearing in there, does anyone know why this is or has anyone else had this problem?

Thanks,

Trent

EDIT: Just tried testing it with a friend who is on ATT and after 4 minutes he has yet to receive a text I sent. When I send them through AIM or to myself they come through instantly though.
[Epic 4G General] jasonsf:
I got this response from Google via email:

"If you are responsible for paying the bill but receive a discount, Sprint is working to make Google Voice available in mid-May."
[Epic 4G General] abrognlie:
I just got word that Google and Sprint have worked out the GV/discount issues, at least as far as people who were getting military/government discounts.

I just activated my Sprint # as my GV number, finally, so it works for me now. YMMV.
[Epic 4G General] zahnza:
Second this. Seems to be working now!

-Carson, Assembly Line Gods
[Epic 4G General] gdbassett:
Works for me and I was on a hospital discount
[Epic 4G General] bigdbag:
Uhhh is anyone else missing texts? I got a notification that I received a text, but then when I went to my message inbox there was nothing there.

I also checked my google voice inbox online from a desktop. no message.

I asked my last received message contact if she had sent a text just now and she indeed had. :confused::confused::confused:

I have google voice uninstalled; using just the default messaging app and emails to receive vmail notifications.
[Epic 4G General] abrognlie:
I was under the impression that once you do the GV integration, all your texts will now be received through the GV app. You'd need to install it to get your new text. Anyone else know if this is accurate, or if you can use any other SMS program to get your texts?
[Epic 4G General] anfrany:
You use the gvoice app, I haven't figured out how to use any other app with it yet...
[Epic 4G General] murso74:
has anyone figured out a setting combination yet to get texts sent to the texting app (in my case GO SMS PRO for the pop ups) and voicemails to notify through the GV app? right now i'm just getting text notifications... got to keep opening the GV app to see if i have VMs
[Epic 4G General] jasonsf:
Worked here too. Thanks for the heads-up!
[Epic 4G General] jsheahawk:
Worked for me as well. State discount on my account.

Is everyone else using the GV app still? All texts are supposed to come through there, right?
[Epic 4G General] GituSum:
Im using the stock sms app and just have my vm sent to the stock sms app
[Epic 4G General] jmbrowning:
Want to move SERO numbers using GV

I have been using a $50 SERO ph # XX for years and everyone knows it, but it is a plan I don't use to its full advantage anymore. I assumed a $30 SERO plan which fits my current needs and have upgraded to SERO-P 4G for the new Nexus phone but it has ph # YY which nobody knows.

Could I use GV to move my XX ph number to my YY line? I was going to pay $20 to port the XX number to GV and ETF the XX line and just use YY as one of my forwarding phones.

Now that it looks like I can integrate Sprint and GV, can I "integrate" the XX number into GV for free and just ETF the XX line (saves me the porting fee)? Will cancelling the Sprint XX account cause me to lose my GV XX number?

If the above works, does it make it worthwhile to integrate GV XX into the Sprint YY? The Missus is on Sprint too and I don't want to lose free Sprint M2M.

Thanks in advance for your answers!

PS. Please don't ask to assume the SERO plans. They aren't available :o
[Epic 4G General] :
The text situation is extremely frustrating. I ported my Sprint number to google voice and realized that google voice is now handling my sms messages too. I don't like this, plus the fact that I'd get double notifications when I got a text.

Which no problem, I decided to switch back to my old google voice number and deactivate my newly ported sprint one. Now I'm not receiving any text messages at all! People text me and I get nothing in my sms app or anywhere else for that matter.

Can anyone help?
[Epic 4G General] :
I also found out my text messages are not being delivered either.
[Epic 4G General] ecooce:
Just a couple questions. When I switch and want to use my GV# for both,what happens when someone calls my original Sprint number? And if I did that,could I also delete the GV app? Thanks in advance,I have a good idea of the answers but want this clarified...
[Epic 4G General] Masterface7:
I agree as far as that they are the same convienice. My issuse with the google voice app is that i have to go through my entire history. The google voice inbox shows all sorts of things besides just voicemails. I have to look through text conversations, i think missed calls, maybe other things and voicemails to find missed voicemails. Maybe this can be customized to only show voicemails in the google voice app on my phone?

Honestly I have not used google voice app much so i don't know much about the details and i probably won't do this integration unless they come to an agreement on a direct billing.

As per most of my confusions You don't need the google voice app however having it would allow you a visual voicemail as well as voicemail speech to text. Voicemail can be accessed by holding 1 on phone dialpad but honestly who likes listening to the menus anymore.

Making international calls is automatically handed off to google from your phones dialer and normal texts from your phones messaging client are automatically logged in your google voice inbox.

good question about the old sprint number, I would guess it just acts like it is out of service.

By double notifications do you mean 1 from you sms client and 1 from google voice app or did you get essentially 1 text twice in your sms client?

there is a setting in google voice that says 'Receive text messages on this phone' maybe if that is ticked then it sends them double after integration? it is in options>voice settings> edit under your phone number. I integrated for a few days and never got double texts. Also now that i am dis integrated i am receiving texts fine. Maybe the system needs a little time to fully re-seperate the numbers?
[Epic 4G General] :
That's correct, I'd receive a notification from my sms app and one from google voice. I messed with those settings and it didn't seem to make a difference. Maybe as you said integration needs time to work properly.

I also think deintegration, (segregation?) ha, takes time also. Last night when I posted I was not receiving any text messages at all from my friends who were helping me test. Sent messages were not going through either. So just a word of caution from those who try this.

Edit: all seems to be working fine now.

I think it would be perfect if we had an option to route sms through Google Voice or not. I get more sms messages a day than voice mails so it doesn't make sense to sort through countless sms to see a voice mail.
[Epic 4G General] GituSum:
Hey guys , you don't need the GV app at all. If you remove the GV app from the phone it will send all your texts to the stock app or whatever sms app you have installed. If you go into GV settings on the comp and check that you want your voicemails sent to you in a text it will send you a text in the stock app of the voicemail. Ive deleted the GV app and the sprint voicemail app and I just get everything sent to me in the sms app.
[Epic 4G General] :
That's good news. Although I'm timid to try again with all the issues I had.
[Epic 4G General] GituSum:
That sucks you had some problems, its been perfect for me.
[Epic 4G General] silver03wrx:
Works great for me and yes you can change the settings to avoid double notification. It warns u in the settings if u have sync inbox checkd you'll receive double notifications
[Epic 4G General] abrognlie:
So how do you get your voicemails? That seems like a better route to go, but I'm just curious about that part.
[Epic 4G General] haas599:
I got an early invite and have been using the service for a while. Its been great. I have it set up to ring my cellphone and my house when someone calls me. Also, texts work great. Just set GV to foward to your mobile phone and turn off notification in the GV app on your phone. Doing this will make it seem like nothing has changed. I like that everything is archived to my Google account so when I'm switching between ROMs, I have 1 less thing to backup.

Sent from my SPH-D700
[Epic 4G General] GituSum:
I have it sent to my phone and it shows up in the sms app. If I need to listen to it I just dial 1 and listen. The transcription is usally good enough though
[Epic 4G General] spanglmd:
I can't make outgoing calls with phone numbers that I have entered with 1-xxx-xxx-xxxx

any 10 digit numbers work fine xxx-xxx-xxxx

just started happening today (for all i know)

it tells me i have no credit, however you don't need credit for these calls as long as they aren't international.

any solution besides editing 200 contacts? :confused:
[Epic 4G General] wto605:
I've never had a problem with +1-xxx-xxx-xxxx

Perhaps use this https://market.android.com/details?id=org.peterbaldwin.client.android.cleanup to make all your contacts in that format.
[Epic 4G General] spanglmd:
I never had a problem until now. I'm not receiving texts and can't make outgoing phone calls right now. Kind of a pain
[Epic 4G General] wto605:
This may have something to do with it http://www.engadget.com/2011/05/17/sprint-network-is-down-no-sms-and-voice-calls-for-some-of-you/