[Venue Pro General] uKnowChinchilla:
VIP - Very Important Post

Hey everyone, it's been a while since I have followed up on the status of my Dell Venue Pro. In the beginning of the post, I have specified the issues and specs of the Dell Venue Pro I first had. The constant Wi-Fi freeze, slider crash and so forth finally made me request a replacement. I received a replacement and I was excited to hopefully have a much more stable DVP. Firstly, I immediately went to connect to Wi-Fi and it would not connect to any network at all. I also disliked all the additional apps it contained. It seemed that I was given a refurbished phone with developer software included that I could not uninstall whatsoever. So once again, I had to request a replacement for the replacement. Then I received what looked like a new Dell Venue Pro in it's original box but without the charger, battery and manuals. So once again, I turned it on and went immediately to Wi-Fi. Happily this time it locked in. Now, I have received this replacement phone approximately on May 11, 2011. Thankfully ever since then, I have not had any critical issues pertaining to crashes with Wi-Fi or anything else. I have just solely used the phone as is with no updates made and no music, videos or pictures installed through Zune. I just surf the web, watch YouTube videos, makes calls, text message, emails, download apps, play games, navigate with maps and so forth. I can say that this phone is working at a 90% level. Here are the current specs and issues:

(As of 6/02/2011)

Dell Venue Pro - 8GB Stock, Replacement Device

Updates: none made, testing phone before applying any.

OS version: 7.0.7355.0

Firmware rev # 2250.1800.7355.206

Hardware rev # 112.576.2.0

Manufacture Date: not available as I returned the original boxing of this phone

Current Issues & Fixes:

2)

Lockup/freeze while charging

- Solved - Replaced original charger for a non-usb one and a longer one. No issues have occurred as of yet.

3)

Lockup/freeze using Internet Explorer, Marketplace, Apps, Maps & Newsroom while using Wi-Fi

- Solved - This replacement device has not had any critical issues with consistent crashes or freezes while using Wi-Fi.

4)

Slider Reboot

- Temporary Fix - Issues still occurs but I have managed to figure a way to not let it freeze or lockup and be convenient to open as well using both hands, primarily thumbs.

4)

Death grip

- Not Solved - Yes, this replacement phone does still suffer the issue where holding it in the most comfortable way affects the quality of the signal

5)

Volume Hissing & Low Volume

- Not Solved - I have not figured out much about the hissing sound, primarily from watching YouTube videos, so I will have to test it out with music that I transfer over to the phone. Volume wise, I generally think this phone just lacks the capability of providing loud and clear sound.

Comments:

I'd say that everyone should request their replacement devices but even some individuals have been unfortunate of receiving a stable, functional Dell Venue Pro. I'm not one to void the warranty considering the issues this phone seems to have. I am just thankful to now have one that works almost close to flawless. I would say to not give up and understand that there are functional DVPs out there. This is a wonderful phone, once working, and I hope everyone receives a functional DVP as I have. My next move is to update the phone and to install music & videos through zune. Hopefully none of these actions will result in an unstable phone. If anyone has any questions, please feel free to let me know.