[Android Apps and Games] neatchee:
Greetings XDA folks! Brian R, Swype's Community Relations Specialist here with a request for help in tracking down a potential issue that's been reported to us by several users.

We're getting reports from various sources that prediction accuracy has severely decreased after recent over-the-air updates that include a new version of Swype. We believe this is related to old user data being improperly updated for new versions of Swype.

To help us identify and correct this issue, we're looking for a few helpful users to provide us with some data off of their phones.

Am I qualified to help?

We want you're help if you meet the following criteria:

Your phone is STOCK (rooted is OK, but you must be running a STOCK ROM)

Your device comes with Swype pre-installed by default (I.E. NO BETA USERS)

You have recently (within the past 60 days) received an over-the-air upgrade that included a new version of Swype. (for example, Samsung Captivate users)

You use Swype as your primary input method. That means using it daily, for weeks at a time, to build up a long-term usage profile in your userdata

What are you looking for?

Swype is looking for ANY of the following:

The version number of Swype that was installed PRIOR to the OTA update

The version number of Swype that was installed AFTER the OTA update

A zipped copy of the /data/data/com.swype.android.inputmethod directory from BEFORE you received the OTA update (this one's a long shot, but it's worth asking. Perhaps someone has an old nandroid backup that has this?)

A zipped copy of the /data/data/com.swype.android.inputmethod directory from AFTER you received the OTA update. NOTE: You MUST NOT have used the "CLEAR DATA" option for Swype since the update! If you have, the contents of your data directory will not be helpful to us.

In the interest of full disclosure, we are obligated to make you aware that the contents of your /data/data/com.swype.android.inputmethod directory includes your USER DICTIONARY which may have passwords or other sensitive information in it. We give you our GUARANTEE that we will not abuse this information, but if this makes you in any way uncomfortable, please DO NOT send us your info.

In return for your help, we're offering the first 5 users to send us their data directories a free Swype t-shirt (pending confirmation that your data dir fits the criteria above). We know it's not much, but it's what we've got handy :)

If you are able to provide any of the above information, please either

upload the files as an attachment in a reply to this thread

or send an email to brian[dot]resnik[at]swypeinc[dot]com

Thank you in advance for any help the Android community is able to provide! We'd love to track this issue down and make sure it doesn't continue to effect users in the future!

P.S. In case you're wondering why we are requesting version information as well: We provide constantly updated download links to our OEM partners so they can access the latest compatible build any time they want. When they choose to download their version of Swype, and which precise version of Swype makes it onto each device with each OTA is often times not up to us, but up to the manufacturer/carrier.

Thanks again! Cheers!