[Galaxy Tab General] sidster262:
I also had the same problem, really frustrating. I contacted their support and this is the response I got.

Hi

I have a samsung galaxy tab and trying to play spiderman hd. When I try to play level 6 the game crashes. I can manually select level 1-5 and it plays fine but level 6 always causes force close.

Thanks

Hello!

Thank you for contacting Gameloft Customer Care. My name is Nam and I am happy to assist you with your problem.

In order for me to be able to resolve your technical / billing issue, please provide me with the following essential information:

- What model of phone do you have? To see the exact model, please, remove your battery.

- What is your complete mobile phone number with the country code?

- What is your country and service operator?

- When did you order the game(-s)?

- Firmware version: For your Firmware version please go Settings>About phone>Software information.

- Game version: You can look up for the version of the game in Settings>Applications>Manage Applications.

If you have a receipt, please send it to me.

Please get back to me with your answers.

Kind regards,

Phone model: Samsung Galaxy Tab GT P1000

Mobile number: +278x xxx xxxx

Country and service operator: South Africa, Vodacom

Order date: 2011-02-17

Firmware version: Android Froyo 2.2

Game version: 3.08

Receipt:GAMELOFT SHOP, powered by gameloft.com 2011-02-17 09:01:38 GMT ==============================

Hello,

My name is Nam at Gameloft Customer Care. I am contacting you in order to give you a new fresh link to the game you have bought. Please, see below.

Besides, I'd like to thank you for your patience as you've been waiting for the resolution of the issue you reported about. If you require more assistance after reading this email, please do not hesitate to reply back with your questions or concerns.

To have the game work properly, please follow these steps:

- Uninstall the game

- Delete the SD data saved on the card (the folders below)

o Example (For Hawx): SDCard\gameloft\games\Hawx

- Install the game from this link:removed

Please get back to me and let me know if the problem is solved.

Yours sincerely,

Hi

I have already done that and the problem persists.

A simple google search will show that there are a few people with this exact problem. ie: crashes on level 6 with samsung galaxy tab.

Please stop giving me the run around and forward this issue to the developers so they can begin debugging and release a fix. This is not the first device this is happening on.

If the developers need some more info like crash logs let me know. I'm not a developer but I can follow instructions and copy log files if needed.

Hello

Thank you for bringing this case to our attention. We're sorry to learn of your difficulties. It seems that your application has a bug. We will investigate this case, but it might take a while to fix the problem.

Right now we can not find a solution to this particular issue since it may have been caused specifically by your handset as the game functions well with other phones of the same model.

We apologize for this inconvenience and would like to offer you another game for free as a replacement. Please name a game you'd like to get.

To see games selection, please go to our site by entering Gameloft.com into the search engine of your (WAP) browser directly on your phone.

I would love to see this fixed or at least be able to play the game till the end.

Thanks