yashsingh1/xdaforums huggingface dataset:
[Thunderbolt Q&A, Help & Troubleshooting] chrisjm00:
That is fair. But if it comes down to me having to take it upon myself to seal the screen with a small bead of silicon, that, at least in my eyes, is a fix for a build quality issue. And you are right, there is a difference between a 250 dollar device and a 1000 dollar device. However what about the folks that paid full retail for their phone? 599 I think? Are they entitled to expect more from the same device simply cause they paid more? In the end of it all, I don't feel like I should need to add a bead of silicon to seal my screen when it should have been sealed in the first place.

A friend of mine got the TB, and right away noticed multiple specs of dust under his screen. And I'm not talking about 1, maybe 2, he had a dozen or so scattered under his screen. How is that not bad QC? I know we shouldn't expect every device to be flawless and never expect issues, but some stuff just seems like it is easily fixable, stuff that the evo faced a year ago. That the Eris faced 2 years ago. And it keeps recurring in their devices.
[Thunderbolt Q&A, Help & Troubleshooting] 1454:
I paid full retail fwiw.
[Thunderbolt Q&A, Help & Troubleshooting] chrisjm00:
I'm not saying you're wrong at all, but I still feel like some of the things we have to live with, are things that we really shouldn't need to learn to live with. But how small of a bead of silicon were you thinking? I'm not taking this one back, there are only 3 small pinholes of light on the bottom.
[Thunderbolt Q&A, Help & Troubleshooting] thunderboltglass:
Dust under the screen would not bother me as much as dead/stuck pixels or light bleeding. Luckily mine suffers from neither come to think of it I don't think many people have mentioned alot about stuck or dead pixels time for you paranoid perfections to start looking.
[Thunderbolt Q&A, Help & Troubleshooting] skillzo1:
IMO its bs. They had these issues in the past and just let it go with newer phones. Dont they learn from their mistakes. Im not being picky..its only right. I spent good money for the phone..i dont want a pixel yelling at me on a black screen and i dont want light coming from where it shouldnt be. Factory seal it the right way like it should be. Then if i fix it myself i may void the warrenty? Now whos being picky?
[Thunderbolt Q&A, Help & Troubleshooting] Forgetfull:
I believe I have a spec of dust under my screen, I didn't notice it until a week or so after I had the phone; maybe it came in after buying it.

Not too happy but I only notice on a white plain screen.
[Thunderbolt Q&A, Help & Troubleshooting] LSUstang05:
If you've ever caulked a window, think of it as the same thing. Get a tube of black caulk/silicone, cut the tip of the tube off, and push a little bit of black silicone onto your finger. Make sure you have a damp rag close by and then just push the silicone into the areas that have the light leakage. It will smear onto the screen and probably the frame as well (this is OK). Take your damp rag and wipe down the excess silicone. Done.

I did this on the entire bottom side of my phone where the glass meets the frame (from bottom left where it starts to curve all the way to the bottom right curve) and all of my light leakage has disappeared. I only had it in a few spots, but I had a full tube of black caulk that is just going to go to waste so why not make sure it's fully sealed up, right?
[Thunderbolt Q&A, Help & Troubleshooting] bill.allrobots.org:
I doubt Verizon cares much... they're only playing the middleman to HTC's manufacturer's warranty. Verizon is not paying for these phones.
[Thunderbolt Q&A, Help & Troubleshooting] Smok3d:
The only thing I hate about the TB is the volume button doesn't click when I use it.
[Thunderbolt Q&A, Help & Troubleshooting] Z51:
can somone post pics of the light leakage?
[Thunderbolt Q&A, Help & Troubleshooting] playpolo4life:
+1

Despite the issues, you gave Verizon your money and stuck with the phone. Verizon already got you to fork over the $$, they know people will want to have the latest and greatest device, regardless of the apparent flaws. As long as the device is selling (which it is), they are making money, which is the only objective for big corporations. They consider it "good" customer support if they replace your device, even if it has flaws.
[Thunderbolt Q&A, Help & Troubleshooting] mrmerkwa:
i replaced my tb 3rd day i had it because it would not volume down at all and my Verizon store was kinda happy they have found there defective store model but over all i was out of Verizon in 20 mins flat with another brand new fone and i got lucky bc i dropped my defective one took a small chip out of it and got to free second chance
[Thunderbolt Q&A, Help & Troubleshooting] miketoasty:
No offense but reading this kind of made my head hurt.

And for anyone whining about the light coming through, stop cause now you are just being nitpicky. I have never had a phone that was "perfect" quality but light coming through, really? Does this at all effect the way your phone works? Now something like the volume buttons not working is understandable as that impairs your ability to use the phone.

Finally the thunderbolts are outselling the iphone 4's from Verizon. Which means that HTC has to be producing a rediculous amount of these and not all of them are going to be perfect.

Just my .02.
[Thunderbolt Q&A, Help & Troubleshooting] shaddix2:
:confused::confused::confused::confused::confused::confused::confused:

.................. wtf lol
[Thunderbolt Q&A, Help & Troubleshooting] jacobk:
not exactly true: http://phandroid.com/2011/03/31/res...hone-at-28-of-polled-verizon-wireless-stores/
[Thunderbolt Q&A, Help & Troubleshooting] thejondude:
IMO its not the actual light showing through, its what the light proves. Light coming through means the phone isnt sealed. Phone not being sealed means dust, dirt, and moisture etc can enter your phone. lets say some moisture gets in your phone and shorts something out or even just has a little bubble under the glass..... who is going to fix the phone for you now? you think the first time you take it to the store (even for an un related problem)they wont notice the water and say oppps water in your phone ...you must have droped it in the pool. now do you think verizon will fix your phone?? nope what about htc?? nope looks like you get to pay 100$ for an insurance replacment and thats if you even have insurance. also if fixing it yourself can also void warranty then whats the point of that? i cant speak for every one but that is unacceptable. if you buy a new car and it leaks oil are you going to be happy about it? Would you tell some one to deal with it its just a little oil just clean your drive way ever day and add some oil once a week its not a big deal?

just my 2 cents :)
[Thunderbolt Q&A, Help & Troubleshooting] Brakiss:
Can you really blame a manufacturer? **** happens, and I know for a fact (since I work @ a VZW store) that dumb associates are to blame for alot of fups
[Thunderbolt Q&A, Help & Troubleshooting] magneticzero:
not flaming, but associates don't design the phone nor 'test' them to the exteme before VZW says ok send us some...
[Thunderbolt Q&A, Help & Troubleshooting] skillzo1:
http://community.htc.com/na/htc-forums/android/f/107/p/10749/45727.aspx#45727
[Thunderbolt Q&A, Help & Troubleshooting] adrynalyne:
*shrug* I sealed my LCD with silicone.
[Thunderbolt Q&A, Help & Troubleshooting] shelooga:
not a bad idea.

i thoguht all this 'light leakage' talk was about the slight glow above the soft keys. but now i see there is a very very small gap below between the glass and shell.

if water gets in there, well its water damaged. youre f-ed either way. if dust does, i really doubt its going to migrate beneath the screen and mess things up. i like this silicone idea tho just in case..
[Thunderbolt Q&A, Help & Troubleshooting] funkyfungus:
I didn't know there was a problem with my flat power button until I read this. Just thought it was a design flaw.

I have another one on it's way - and am actually glad I saw this!

fF
[Thunderbolt Q&A, Help & Troubleshooting] ERIFNOMI:
My WiFi signal drops a lot if you cover the entire back with your hand. Same thing with my droid and honestly, it's expected. It's just a bit worse on my TB.

And my power button on this phone is sunk a little. I like it though. It works fine the way I hold my phone but makes it a bit harder to accidentally hit when I put it in my pocket.
[EVO 4G Q&A, Help & Troubleshooting] Mindspin_311:
So I rebooted into recovery..

Wipe, Cache, Dalvik, Data

Nandroid restore, chose my "sprint lovers" folder and selected the file within that

Then I get this "Oops.. something went wrong! Please check the recovery log!"

This is the log:
[EVO 4G Q&A, Help & Troubleshooting] Mindspin_311:
Now, if I power off the phone, then power on, I see the White HTC splash screen then it immediately goes to the bootloader..
[EVO 4G Q&A, Help & Troubleshooting] dkdude36:
it looks like you never made a backup with amon-ra. did you backup with clockworkmod? bcuz they aren't compatible. i think you at least need to move folders around. baisically, if you made a backup in cwm, restore in cwm. same goes for amon-ra.
[EVO 4G Q&A, Help & Troubleshooting] Mindspin_311:
Its saying it cant find the backup. But, why would it then bork everything else from loading?
[EVO 4G Q&A, Help & Troubleshooting] Mindspin_311:
I have only made backups via Amon RA.

I made a backup of my Sense ROM then renamed the "top" folder, so I could tell which was Sense and which was AOSP. But, I figure that wouldnt effect anything.

I didnt touch anything within that main folder.
[EVO 4G Q&A, Help & Troubleshooting] dkdude36:
no idea. but did you make the sprintlover's backup with cwm? if you did, just flash to cwm and restore
[EVO 4G Q&A, Help & Troubleshooting] Mindspin_311:
Could I just flash a new ROM? I have one on my SD card still.
[EVO 4G Q&A, Help & Troubleshooting] Mindspin_311:
All backups were made with Amon. Amon is the only recovery that has been on my phone.
[EVO 4G Q&A, Help & Troubleshooting] dougjamal:
Turn off your device, remove the SD card for a few seconds and then reinsert it. Afterwards, reboot into recovery and try to nandroid restore again. If that does not work, reflash amon RA.

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[EVO 4G Q&A, Help & Troubleshooting] dougjamal:
Yes, you could, but let's make sure your recovery is okay and see if we can get that nandroid restore going. Still, it is your device so if you want to flash a new rom, go for it.

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[EVO 4G Q&A, Help & Troubleshooting] dkdude36:
is this a bug with amon-ra? just curious...
[EVO 4G Q&A, Help & Troubleshooting] Mindspin_311:
No luck. Failed again. Here is the log..
[EVO 4G Q&A, Help & Troubleshooting] dougjamal:
It is possible. It happened to me once and all I did was remove my SD card, reinserted it and booted into recovery and all was well. I wasn't using v2.3 when it happened. At least, I don't recall using it.

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[EVO 4G Q&A, Help & Troubleshooting] dkdude36:
ok then try reinstalling amon-ra.
[EVO 4G Q&A, Help & Troubleshooting] dougjamal:
Do me a favor if you have the time, boot up to your homescreen and using a file manager, go into your nandroid folder and rename the nandroid you're trying to restore. Make sure there is no spaces or special characters. For instance, rename adbc-20110404-1234 to something like MynsRLS5. Afterwards, go back into recovery and try to restore the nandroid backup you just renamed. If that fails, assume your backup is corrupted and simply flash a new rom like you wanted to do in one of your previous replies. Also, I would reflash amon RA to be on the safe side as stated by dkdude36.

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[EVO 4G Q&A, Help & Troubleshooting] dkdude36:
i dont think he can boot. maybe flash a rom, boot, see if nandroid is there, and then figure out what to do.
[EVO 4G Q&A, Help & Troubleshooting] Mindspin_311:
I can access all the files on my desktop via the USB-MS feature. I will rename a folder.
[EVO 4G Q&A, Help & Troubleshooting] Mindspin_311:
So this is the naming scheme I have...

Folder: Restore

Subfolder: BDARS-20110403-0429

Within the subfolder is a "Android Secure" ZIP, plus boot, data, recovery, wimax, system, nandroid md.5

They are IMG and MD5 files

Retrying restore did not work.
[EVO 4G Q&A, Help & Troubleshooting] Mindspin_311:
Was wiping cache, dalvik, data then running Calk's format all prior to running the Nand restore a bad idea?
[EVO 4G Q&A, Help & Troubleshooting] dkdude36:
doesnt sound like one...
[EVO 4G Q&A, Help & Troubleshooting] dougjamal:
If he only wiped cache, dalvik and data, he *should* be able to boot into the rom. Still, I agree with you that if he is unable to boot, he should reflash or flash a rom. I would reflash amon RA first and then do a complete wipe (everything except the SD card itself) and then reflash or flash the rom.

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[EVO 4G Q&A, Help & Troubleshooting] dougjamal:
Agreed. Even though a wipe is not necessary when doing a nandroid restore, I wipe everything except the SD card itself and then restore the nandroid backup.

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[EVO 4G Q&A, Help & Troubleshooting] Mindspin_311:
Going to try and reflash Amon.

Download the PC36IMG.zip and rename it whatever, then flash it?

http://xdaforums.com/showthread.php?t=705026
[EVO 4G Q&A, Help & Troubleshooting] dougjamal:
You're in good hands with dkdude36. I'm going to go run an errand. I'm sure you'll be up and running in no time. Take care....:)

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[EVO 4G Q&A, Help & Troubleshooting] dkdude36:
exactly...

edit: meant to quote you mindspin.

double edit: thanks doug *e-blush* :)
[EVO 4G Q&A, Help & Troubleshooting] teh roxxorz:
I'm on standby here...
[EVO 4G Q&A, Help & Troubleshooting] Mindspin_311:
Downloaded the PC36IMG, renamed it to "Amon_RA" placed it on my SD card.

Flash zip from SD card, chose Amon_RA zip

E: Cant find update script

Installation aborted
[EVO 4G Q&A, Help & Troubleshooting] dkdude36:
no keep it named pc36img.zip, and boot into bootloader. it will automatically scan and ask you to update.
[EVO 4G Q&A, Help & Troubleshooting] Mindspin_311:
In that case I need to place it on the root of the SD card, right?
[EVO 4G Q&A, Help & Troubleshooting] dkdude36:
also yes......
[EVO 4G Q&A, Help & Troubleshooting] k2buckley:
Haha! Again?
[EVO 4G Q&A, Help & Troubleshooting] Mindspin_311:
No go..

Rebooted into bootloader, ran the update, rebooted, booted into recovery, chose a zip, same issue.
[EVO 4G Q&A, Help & Troubleshooting] dkdude36:
teh roxxorx is always on standby... waiting...

btw, welcome to the q&a-answering crew k2! hehh
[EVO 4G Q&A, Help & Troubleshooting] dkdude36:
whats the recovery with flashing zips? i thought the issue was from nand restoring???
[EVO 4G Q&A, Help & Troubleshooting] Mindspin_311:
I went to do a nand restore to go back to sense, i cleared everything, then went to restore and got the error.

Now when I boot normally, it hits the splash screen then shoots right to the Bootloader

EDIT: By chose a zip I meant chose a restore file, my bad.
[EVO 4G Q&A, Help & Troubleshooting] dkdude36:
ok try flashing a rom then.
[EVO 4G Q&A, Help & Troubleshooting] Mindspin_311:
Its running the new ROM, will update when I get back from the grocery store haha
[EVO 4G Q&A, Help & Troubleshooting] teh roxxorz:
You know it!

Yea, sorta de-motivated as of late without my evo :p.

Edit: Sounds good, someone will be around. :) And I think you should be good to go now.
[EVO 4G Q&A, Help & Troubleshooting] dkdude36:
glad to hear that you could get it back to functionality.

btw teh roxxorz when are you getting a replacement?
[EVO 4G Q&A, Help & Troubleshooting] dougjamal:
I had to go to McDonald's to get me and my kids hot fudge sundaes...lol...I've returned and found the gang to be all here....teh roxxorz & k2buckley. From what I've just read, the OP possibly has a bad nandroid backup.
[EVO 4G Q&A, Help & Troubleshooting] dkdude36:
and you still have a backup of your wimax.img, right? make sure it is a good backup then. if not, make sure your 4g is working and back it up right away.
[EVO 4G Q&A, Help & Troubleshooting] Mindspin_311:
Ok, flash was successful, rebooting for the 1st time. Hopefully we can load all the way.
[EVO 4G Q&A, Help & Troubleshooting] Mindspin_311:
Ok, back in action.

So what the hell went wrong?
[EVO 4G Q&A, Help & Troubleshooting] Mindspin_311:
Dare I try and do another NAND restore so I dont have to go through all the effort to get everything back?
[EVO 4G Q&A, Help & Troubleshooting] dkdude36:
idk, check out the nandroid folder. make sure all the folders are in the right formation and the md5 is there.

edit: another nandroid sounds good. make sure you have at least one good backup of wimax.img

double edit: what items are you checking with your backup? this may be where things went wrong.
[EVO 4G Q&A, Help & Troubleshooting] Mindspin_311:
So for Nandroid backups it goes like this..

Folder: Nandroid

Subfolder: Restore (This is a restore folder that I renamed earlier tonight)

Sub-subfolder: BDARS-20110403-0429

Files in folder:

android_secure.zip

data.img

recovery.img

wimax.img

boot.img

system.img

nandroid.md5
[EVO 4G Q&A, Help & Troubleshooting] Mindspin_311:
When I do a backup, I check:

boot (pre-checked)

system (pre-checked)

data (pre-checked)

recovery

wimax

.android_secure
[EVO 4G Q&A, Help & Troubleshooting] Mindspin_311:
What is the proper method of wiping prior to a flash? I would..

Wipe data

Wipe cache

Wipe Dalvik

Run Calk's Format All

Flash Rom

Should any rebooting occur in between any of those steps?
[EVO 4G Q&A, Help & Troubleshooting] Mindspin_311:
Yea I think I need to wipe again. Fresh flash and my wireless network password was already stored? Doesnt sound good...
[EVO 4G Q&A, Help & Troubleshooting] teh roxxorz:
yea, I am getting a replacement.

I wouldn't recommend restoring from that corrupted backup.
[EVO 4G Q&A, Help & Troubleshooting] jayharper08:
Looks like dk, buckley, and Roxxer got you covered and I hope they correct me if I'm wrong, but I don't think you should rename the folder itself. I'm thinking that's where it messed up. And if it still has your data stored like passwords and stuff, then yes, rewipe. You can even do it 3,4 times. Only time it should restore anything is if you restore the app and its data using titanium or mybackup.

Sent from "The EVO" using XDA Premium
[EVO 4G Q&A, Help & Troubleshooting] Mindspin_311:
Ok, Id like to get the correct wiping procedure before I go back in. I do have Calkulin's Format All on my SD card.
[EVO 4G Q&A, Help & Troubleshooting] jayharper08:
This is what you would do to flash a new rom. First run the Format all, then wipe all userdata/factory reset, then wipe cache, then wipe dalvik/cache, then wipe data. That will double clear everything to be sure there is nothing to leave behind :p. The format all is wiping everything, but if you do it this way it will be sure to have a clean wipe. Won't hurt anything. If you are just adding a mod like a new rosie, taskbar, fonts, etc., all you would want to clear is dalvik/cache.

And also, the folder you want to rename is the folder you named sub-subfolder earlier. The one that begins with BCDARS,BCDRS. Remember not to include any spaces or any kind of punctuation in it.
[EVO 4G Q&A, Help & Troubleshooting] Mindspin_311:
Ok, just followed that procedure and I am now flashing SalvageMod again.

Can I flash Gapps as soon as the ROM finishes, or should I reboot?
[EVO 4G Q&A, Help & Troubleshooting] jayharper08:
You can flash the gapps all in one session with the rom, but only the gapps. :D
[EVO 4G Q&A, Help & Troubleshooting] Mindspin_311:
Ok, starting fresh. Will do a NEW nand backup once I finish.
[EVO 4G Q&A, Help & Troubleshooting] jayharper08:
Sounds good. Let us know how it's working for ya. :cool:
[EVO 4G Q&A, Help & Troubleshooting] Mindspin_311:
Ok, how does the phone know which background I used last? This is really weirding me out.

After I initialize my gapps (put in my gmail address) my background changes to what I was using before my debacle.
[EVO 4G Q&A, Help & Troubleshooting] jayharper08:
It was a custom background? Not one that came with the rom? Hmmm, that is weird.....
[EVO 4G Q&A, Help & Troubleshooting] Mindspin_311:
And... my wireless password was stored again. Not sure at this point.
[EVO 4G Q&A, Help & Troubleshooting] Mindspin_311:
Custom as in I put the image on my SD card and chose it myself
[EVO 4G Q&A, Help & Troubleshooting] jayharper08:
Yea, not sure about that one. Everything seem to be running fine now? Except the wallpaper weirdness?
[EVO 4G Q&A, Help & Troubleshooting] Mindspin_311:
market just restored a bunch of my apps automatically, never saw that happen before :D
[EVO 4G Q&A, Help & Troubleshooting] jayharper08:
Awesome. Hope you get it worked out like you want it :)

Sent from "The EVO" using XDA Premium
[EVO 4G Q&A, Help & Troubleshooting] Mindspin_311:
I believe things are under control. Gotta get to bed, but I will finish everything at work tomorrow :p
[EVO 4G Q&A, Help & Troubleshooting] jayharper08:
Lol. Alright. Get some rest.

Sent from "The EVO" using XDA Premium
[EVO 4G Q&A, Help & Troubleshooting] gpz1100:
Guys.. The reason for the failure is clearly visible in this post. I'm surprised that 70 posts later no one caught it!!! :D

The nandroid recovery script/process is very particular about where it expects to find the images comprising the system structure.

Specifically

/sdcard/nandroid/{SERIAL NUMBER}/{PARTITIONS IN BACKUP CODE_[date/time code in gmt]}

If you understand and respect this structure, you will have no issues. The problem, as quoted below, the OP changed the folder names, which in turn made recovery blind to the actual location of the files.

It is also important NOT to change the case of the folder names.

If you want to rename anything, you can rename the folders below the serial number, but not above, and not the serial # itself.
[EVO 4G Q&A, Help & Troubleshooting] dougjamal:
I am ticked! You are so right. The problem is as clear as day and what upsets me most is that I looked directly at that line that stated he renamed the nandroid folder but dismissed it. Oh, I am so mad. Good catch, by the way...;)

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[EVO 4G Q&A, Help & Troubleshooting] dkdude36:
srry i was gone i was watching butler's terrible performance but i'm back now. btw the reason your backups aren't working is quite simple. the things you are backing up are causing bugs. backing up system, data, and boot are reccomended. backing up android_secure is not. backing up wimax is only neccesary once, and can cause problems (or more risk) if done more than once. BACKING UP RECOVERY WILL BREAK THE BACKUP AND RESTORE. that is your problem. just dont back up recovery and you should be fine. i'd only back up system, data, and boot from now on, not counting one backup of wimax.
[EVO 4G Q&A, Help & Troubleshooting] gpz1100:
Lol.

I'm sure there's a reason why linux is so picky about letter case, but it is.
[EVO 4G Q&A, Help & Troubleshooting] jayharper08:
Haha. So I got one right. Booyah!

Sent from "The EVO" using XDA Premium
[EVO 4G Q&A, Help & Troubleshooting] Mindspin_311:
Thanks for all the help guys. Ill stop renaming things.

Any idea why my wireless network password was already stored on a fresh ROM?

I wiped everything using the method posted a few pages back.

I wonder if it has to do with my sd card. Can I wipe the SD card and still have a proper boot, or will things go bad again?
[EVO 4G Q&A, Help & Troubleshooting] dougjamal:
Jay, you indeed nailed it, my friend. Great catch...:)

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[EVO 4G Q&A, Help & Troubleshooting] dougjamal:
Yes and no. I have apps on my sd-ext and when I do a nandroid backup, I back up the 3 default selections as well as sd-ext and android secure. If I do not, my restore will fail and I will loop at the splash screen. Still, that pertains to "my" setup. I know of others whose situation is similar.

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