yashsingh1/xdaforums huggingface dataset:
[Atrix 4G Accessories] TimmyJo:
DEALBREAKER for me. I have to get going on my home made Seidio dock. What good is a car dock that has "mood swings" when it comes to charging?
[Atrix 4G Accessories] jjwatmyself:
Gentlemen... I've tested car dock charging every which way and I can assure you that there is a problem and it is only applicable in the car dock. This is not a heat issue. An idle phone with all features turned off charges at 10% per hour in the car dock and 40% per hour without the car dock with stock USB to micro USB. Both tests were with the dual USB ecomoto car charger. The current thought is that the phone or battery is the issue as one tester has a dock that used to charge his phone and no longer will, after having his phone exchanged. I urge you to report this to Motorola on 800-734-5870.
[Atrix 4G Accessories] TimmyJo:
I have only the car dock. It has become SOOOO much fun. At least it didn't cost $500....
[Atrix 4G Accessories] shanghei:
Seems like motorola swung and missed on almost every accessory for the atrix
[Atrix 4G Accessories] jjwatmyself:
Here's the thread for car dock charging. Lots of info there. I'll post my recent call with Moto there in a minute.

http://xdaforums.com/showthread.php?t=1040502

UPDATE RE. MISSING STANDARD AND HD DOCK PLATE FOR RUGGEDIZED BATTERY COVER

=======================================

Just got off the phone with Motorola. They tell me that they do have part SYJN0722A available and are shipping me two... The proof will be in receiving the item. Fingers crossed!
[Atrix 4G Accessories] shanghei:
did you call refer to it as SYJN0722A or how did you refer to it as, im lucky if I find someone at motorola who knows what the Atrix is
[Atrix 4G Accessories] jjwatmyself:
Here's my original post on how to get the missing plate for the dock... when calling back today they said the item was now available.
[Atrix 4G Accessories] jjwatmyself:
End of day four with the fury leaf... All is good in paradise. The extra grip is great! Hoping Moto will come through with the missing parts!
[Atrix 4G Accessories] shanghei:
I will call motorola tomorrow, this should be interesting
[Atrix 4G Accessories] OSNPA:
Dang, I don't have a charging or HD dock, just car dock, so I can't give them an order number. Anyone have one to give me? :p
[Atrix 4G Accessories] jjwatmyself:
So why would you need the plate?
[Atrix 4G Accessories] OSNPA:
Because I intend to get one of these docks if I have a decent method of leaving the moto case on.
[Atrix 4G Accessories] shanghei:
I called motorola today, dunno why I even wasted my time
[Atrix 4G Accessories] gigafast:
What happened?
[Atrix 4G Accessories] shanghei:
Same crap, they say its not on the motorola store and tell me to keep checking then I tell them how to find it and they say check the store.
[Atrix 4G Accessories] jjwatmyself:
Did you follow my detailed instructions of what to say? It's the post that reads like an essay!
[Atrix 4G Accessories] shanghei:
yes I did follow that
[Atrix 4G Accessories] OSNPA:
Send me your order number and I will try on both of our behalfs. (behalves?) :)
[Atrix 4G Accessories] TimmyJo:
Anybody else give up on the case? The car dock charging thing did it for me. I already put my great Seidio case back on. I hope to be making a car dock for it very soon.
[Atrix 4G Accessories] zubrug:
Happy with my incipio case, car dock is odd. Placed my phone in, hit power button so as to just charge it from forty percent, wife plugged her xperia in the extra usb slot at ten percent, when she got hers fully charged, my moto was at seventy, in a wall charge I usually am faster, hmmmm?
[Atrix 4G Accessories] TimmyJo:
My car dock will be on Ebay this weekend. Not real happy with the windshield location either. I thought I'd hate the vent mount ones, but there are decent ones. The new car dock will use a vent mount from an Atrix holder. It didn't allow for a case so I heated and stretched it, knowing it might break. The new one will have built in charging.
[Atrix 4G Accessories] shanghei:
I bought a Garmin air vent for $5 shipped on ebay I used it with the Atrix mount, looks baller.
[Atrix 4G Accessories] TimmyJo:
So now you only have to deal with inadequate charging, and the "soon to be falling off case".

I have a far superior case, and a real good idea (and materials) for a car dock that WILL charge at the normal rate.

NOT picking on you (good find), just prefer to "clean slate" ALL of the problems with my own "engineering".

M should have done the design work on this while sober....
[Atrix 4G Accessories] zubrug:
Going to check that out, thanks
[Atrix 4G Accessories] shanghei:
I dont use the M case no more until they release those plates.
[Atrix 4G Accessories] TimmyJo:
Are you caseless?
[Atrix 4G Accessories] shanghei:
yep been caseless same day I received my case
[Atrix 4G Accessories] jjwatmyself:
Five days and the Moto ruggedized case is gripping its way from heom to work and back again just fine. We;ll see if Moto can deliver the dock plates they assured were being shipped to me yesterday.
[Atrix 4G Accessories] shanghei:
should be interesting
[Atrix 4G Accessories] ranova:
been a week now with my green M case (not the furry leaf defective blue one I have), still loving it.
[Atrix 4G Accessories] jjwatmyself:
Can you explain the difference again. I have a blue one... How many did you get again?
[Atrix 4G Accessories] shanghei:
the green one is smooth touch, and the blue one feels fuzzy
[Atrix 4G Accessories] jimmer411:
I got my blue case today, much slipperier than the stock back. Its aa smooth as the screen imo, fits well. I was hoping for grippy rubber tho.
[Atrix 4G Accessories] jjwatmyself:
Mine is very grippy
[Atrix 4G Accessories] shanghei:
any shipments from moto
[Atrix 4G Accessories] jjwatmyself:
Everyone on here has purchased from cnn.cn
[Atrix 4G Accessories] shanghei:
I am talking about the adapter plates
[Atrix 4G Accessories] OSNPA:
Bought a charging dock, so I have an order # now. Will try moto this afternoon.
[Atrix 4G Accessories] jason.hamilton:
Well i just ordered a green one of these. Gotta stick w/ the android green yall!
[Atrix 4G Accessories] jjwatmyself:
Waiting for a new car dock and two dock plates. Neither arrived from Moto yet.
[Atrix 4G Accessories] jason.hamilton:
hey alternate site to buy the rubberized back/case. Have to buy 2 at a time though.

http://www.globaldirectparts.com/Motorola-ATRIX-4G-MB860-Rear-Housing-with-Case-p/mot1039560.htm
[Atrix 4G Accessories] OSNPA:
Got my blue case from cnn.cn today. The texture and all is fine to me, but it just doesn't attach to the phone and the flimsy edges that create the lip for the screen don't really wrap around. It seems pretty worthless.
[Atrix 4G Accessories] shanghei:
you call motorola yet asking about the dock plates?
[Atrix 4G Accessories] OSNPA:
I lost my incentive to use the dock plates since I won't be using the case.

Edit: Case is now sold
[Atrix 4G Accessories] Myeeek:
I just got my case. The soft sides are kinda annoying, but I love the slim factor now. I've had the otterbox defender since I got it, but I always had a hard time taking it out of my pocket. The rugged case makes it easier!
[Atrix 4G Accessories] jjwatmyself:
+1 on the small form. If you keep the edges wrapped around the face it's good.
[Atrix 4G Accessories] :
PM'd

10char
[Atrix 4G Accessories] jimmer411:
I took mine off the first time I pulled it out of my pocket. This case is total garbage. I could handle it being flimsy on the sides but the first time I pulled it out the sides folded in on themselves.

I feel sorry for the guy that bought 8+ of them lol.
[Atrix 4G Accessories] shanghei:
jj did you ever receive that shipment for the plates from motorola
[Atrix 4G Accessories] jjwatmyself:
Still waiting for replacement car dock and standard dock plates from Moto.
[Atrix 4G Accessories] Rayan:
You can get the same silicon back cover for $ 12.99 from cnn.cnn

Mine is on its way!

I've been purchasing from this guys for years.

I hope it helps somebody.

Rayan

- Sent from my ATRIX 4G using XDA app -
[Atrix 4G Accessories] jjwatmyself:
Yup, that's where most on this thread purchased from. They seem to be the only store that has them in stock. We are trying to identify a source for the replacement plate for the standard / hd dock to acheive a correct fit with this battery cover.
[Atrix 4G Accessories] aly19:
just got the case yesterday, the back has a matte-like feel, provides good grip.

yes sides are somewhat flimsy but it hasn't caused me any issues
[Atrix 4G Accessories] krkeegan:
Just got my cover today, I ordered it April 28th, so a reeeeaaaaly slow boat brought it over.

I ordered the blue one. Mine does not feel like a fury leaf, but more like construction paper, as in the texture of the back, not the stiffness. I actually find the texture to be a little too smooth, I would have liked a little more grip. I may try rubbing some really high grit sandpaper or a plastic emory pad across it to try and make it slightly more grippy.

I don't know how I feel about the looseness of the case, I will give it some time, but I could see it being an issue.

I also just kinda miss the stock look of my phone. I realize I am taking a risk not having a case, but this is about the largest case I will tolerate. I own the lapdock and the car dock and to my knowledge no other case works as well with them as this one. The case itself doesn't really seem like it would provide a whole lot of protection for the phone, although I am sure it adds some.
[Atrix 4G Accessories] jayrod88:
I ordered 2 of them (green and blue). Needless to say, I am going to go without a case on this phone. I don't mind the cases, I just prefer the slimmer profile. Besides, that's what insurance is for.

That being said, I have a green and blue case for sale. PM me if interested. They are BRAND new and they would be shipped from Illinois instead of china.
[Atrix 4G Accessories] jumpinj:
I ordered a green and blue one as well. I hope at least on of them doesn't suck.

It's a shame really...I remember first getting the phone and thinking "Wow...all you would need for this thing to have a nice, slim case would be a ruggedized battery cover and a screen protector."

I guess Motor hasn't sold enough Atrix's to warrant finding another manufacturer for the rugged cover.

Wish I knew someone with a 3D scanner and a 3D printer.
[Atrix 4G Accessories] samarth1:
I don't know why so many of you are not satisfied with this battery cover, but I certainly like it. True that the sides are a little flimsy, and I would like a little more "wrap-around" the edges, but I can live with it if it means having a leaner profile and having my phone lint-free after removing it from my pocket. This is honestly the first case I've ever had that doesn't attract lint on the back cover. This is also the first time I've seen a manufacturer release such a case, that includes the battery cover and case in one piece. My speakers also sound louder now, since it's not muffled by the silicone case I was previously using. Aside from the thin edges, I'm very satisfied with this case.
[Atrix 4G Accessories] Myeeek:
I'm happy with mine as well. My preorder from amazon got cancelled, kind of a bummer even though I had intentions of returning it back since I have one from cnn. =P
[Atrix 4G Accessories] jjwatmyself:
+1 from me on the Moto case. But hey, everyone already knew that! :D
[Atrix 4G Accessories] draculahowsby:
i a blueish one its awesome and makes the phone look different from the boring black
[Atrix 4G Accessories] jjwatmyself:
Got a few weeks with this moto rugged cover and all seems to be good still. :D How's the furry leaf guy doing with his?
[Atrix 4G Accessories] Rayan:
Very satisfied with mine too!
[Atrix 4G Accessories] shanghei:
Have you received those adapter plates from motorola?
[Atrix 4G Accessories] jjwatmyself:
I called them AGAIN. Something went wrong with the processing on the replacement car dock that they were supposed to be included the standard dock plates (...0722A) in. So, they corrected their issue... this time they tell me they are really sending them.... :cool:
[Atrix 4G Accessories] jjwatmyself:
Attention all ruggedized battery cover owners!!!

SJYN0722A has arrived!!!

I received another package from Motorola Mobility today. The dock plate fits the phone with ruggedized battery cover perfectly. Is it really Christmas all over again...?? 2011 is the year I got to open presents twice and the second time was exactly what I wanted!

EDIT: Here is re-post of how to get this missing part at no charge...

Call Moto Atrix support on 800-734-5870 and request that they ship a missing part for the standard (or HD) dock "SJYN0722A - 2 Shot Battery Door Fit Plate". Request as many as docks you own. Explain that the Motorola web site shows that it should be included, but it was not. This should be at no cost. This enables the phone to fit when using the official OEM Motorola branded ruggedized battery cover.

If you need to proove it, very politely ask them to pull up a web browser and walk the person through the web site as follows:

1) go to motorola.com

2) click the Support link at the bottom of the page

3) click Mobile Phones

4) click 'All FAQs'

5a) Select Your Product = Cell Phones

5b) Select Android Series

6) "Enter Keywords" = atrix part numbers

7) Select 'ATRIX - Standard Dock and HD Dock Part Numbers' from the search results.

Walk them through reading this page and point out the missing part that is clearly stated as being included. You may be asked to provide your order number from whichever company you purchased your standard dock, along with your shipping address. I think they ask for the order number in order to complete whatever form they have.

Here's a link that shows the missing part: https://motorola-global-portal.cust...trix---standard-dock-and-hd-dock-part-numbers

As an FYI on the car dock insert, the second link down on the search results (step 7) has a great picture of the car dock (or 'vehicle dock') shown below with 'SJYN0691A - Cradle Insert'. It also states for use with optional case, however, they have it backwards, as you would 'remove' it in order to use an optional phone case. https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/66329/kw/atrix%20instgin%20standard%20dock/p/30%2C6720

EDIT 2: The shipment shows return address as follows...

Motorola Mobility

5300 Westport Parkway

Fort Worth, TX 76177 866-289-6686

Shipped Priority Overnight... so it took them a week after my most recent call to request (easily four calls in total) to put it in the envelope...

Motorola OEM Ruggedized battery covers can be purchased from http://www.cnn.cn

EDIT 3: I like beer... feel free to buy me a beer via paypal to jjw@myself.com
[Atrix 4G Accessories] krkeegan:
Update

I have been using the case for 10-14 days now, I lost track. I have already dropped my phone onto concrete and was glad to see that the scuffs rubbed right out of the rubber without issue.

I agree the "loose lip" attribute of the cover is odd, but I have gotten used to it and don't really have any issue with it any more.

I would certainly buy this case again.
[Atrix 4G Accessories] Rayan:
Major kudos for this case!

I dropped mine too without any issue whatsoever... As long as it doesn't land face down I'm sure it will resist quite good.

I too don't mind the loose lip anymore!
[Atrix 4G Accessories] OSNPA:
I just called about the insert, and giving them the part number was the only way they found it. They said it was showing out of stock and suggested I try local retail stores. I told them Motorola was probably the only source of these because the case was never released, but I know of someone who just got them directly from Motorola (my boy jjwatmyself lol). She checked, came back and said they are not for sale but they can send me one. Jackpot! I don't use the ruggedized case anymore - I use the Rearth Ringke case - but I am hopeful it will work with this insert. It almost engages with the standard insert.
[Atrix 4G Accessories] jjwatmyself:
Coolness! Did you hear that I like beer?
[Atrix 4G Accessories] OSNPA:
Haha! where I live, alcohol is controlled by the state, not allowed to ship or receive. Send me your paypal address and I can help you get some when I am able.
[Atrix 4G Accessories] jjwatmyself:
I'm not known for being this prepared! ;)
[Atrix 4G Accessories] mjsztainbok:
An easier way is to refer them to Answer ID 60675. This takes them directly to the document.
[Atrix 4G Accessories] shanghei:
can you please post a pic, I want this more then a junkie needs a hit

all i want now is hdmi mirroring and I may actually keep the atrix
[Atrix 4G Accessories] jjwatmyself:
Yup. I do have it... actually I have two!!
[Atrix 4G Accessories] shanghei:
8===D~~~~~~
[Atrix 4G Accessories] flexpackman:
Good Job jjwatmyself!!!!!

I just called Support and the CSR found it with just the part number alone. Got a free one coming to go with my MM dock. :D

Have been using the cover from cnn.cn for a couple of weeks now. Like everyone says, it's flimsy around some edges, but it is doing a good job for my needs.

Thanks for blazing the trail!
[Atrix 4G Accessories] jjwatmyself:
It's almost Friday!!! Send beer, send beer, send beer!!!! :D :D :D :D
[Atrix 4G Accessories] flexpackman:
Well... If you had a "beer" button, I would use it!

So here's the best I can do at the moment.......
[Atrix 4G Accessories] jason.hamilton:
Ive been using the green case for about a week now. I thought the flimsy lip thing would bug me. It really doesnt. The case is snug and doesnt come off. there is no stretch to the material. I am completely satisfied w/ this case. Its so nice to be able to put it in my car dock w/out having to take the case off.
[Atrix 4G Accessories] Santiago:
Today I received mine in record time. I like it.
[Atrix 4G Accessories] Tenacious--M:
Will this case work on the multimedia dock as well?
[Atrix 4G Accessories] jjwatmyself:
Yes, but you need to read this thread for the complete answer. Scroll up a page or two for the whole write up on your question, answer and solution.
[Atrix 4G Accessories] dezzo77:
I tried calling Motorola using the support number from their website (1-800-461-4575) and I was told that their policy is that they will not send the replacement part unless I send my Atrix Dock back to Motorola first. They will then send me a new kit. I told them that other customers were not required to do this, and he said it is their policy for the Atrix Docks. I even talked to a supervisor and explained that other people were not required to return their Docks, and I was told that it is their policy.

So, then I called the number that you gave (1-800-734-5870) and the prompts seemed to be a little different. However, after going through the menu options and choosing the department I needed to talk to, it asked me to wait while it transferred me, then I got a recording that said, "the number you are calling is not available from your calling area."

This is the same situation I ran into before when trying to call Motorola about something. I am in Canada, and their phone system is so poorly set up that it won't even transfer me to the correct department.

So, at this point I seem to have no way of reaching them to obtain the Dock plate!

Does anyone know of a non-toll free number that can be called to reach the right department? Something with a standard area code and phone number that can be called from anywhere??

This is driving me nuts.
[Atrix 4G Accessories] shanghei:
I called 1 866 buy moto to get mines
[Atrix 4G Accessories] neotekz:
So did you just net get this part with your dock or the wrong one? I just bought the HD dock and it came with a plate but it will not allow the rugged cover to dock. My plate has a different serial than yours though. Its SJYN0723A, anyone else get this one?

Sent from my Transformer
[Atrix 4G Accessories] _Dennis_:
I got my cover from CNN.CN and have used it for a few days. I am liking it though I thought (even though nothing said it) the dots on the cover were bumps, turns out they are just colored dots lol.
[Atrix 4G Accessories] jjwatmyself:
There are very detailed explanations throughout this thread that answer this question. Please scroll up.
[Atrix 4G Accessories] jjwatmyself:
If you have a SIP phone with a US provider you can make calls in country to bypass the toll free geographic routing. I use Callcentric for SIP. Skype may also work. Google Voice via Gtalk in Gmail will work too but not sure it is available in Canada.
[Atrix 4G Accessories] LastQuark:
Great job, jjwatmyself!

You made ordering smooth and easy. Requesting for the P/N alone did it.
[Atrix 4G Accessories] jjwatmyself:
Sweet!!! :D So which one of you tech heads is going to buy me a beer? :) jjw@myself.com
[Atrix 4G Accessories] phobos512:
I stopped using this case on my phone. The loose edge by the ports wasn't a bother but the bottom edge wouldn't stay hooked around the front of the phone...like the whole case was sized just slightly too small top to bottom. Mine was a green one.
[Atrix 4G Accessories] Santiago:
the same thing happens to me
[Atrix 4G Accessories] shanghei:
I got my two dock adapter plates,

a little video review update

[YOUTUBE]AJSgJKAI12c[/YOUTUBE]
[Atrix 4G Accessories] jjwatmyself:
Thanks for the mention. That was a nice touch! ;)
[Atrix 4G Accessories] OSNPA:
I got mine yesterday also, works great with the Ringke case!
[Atrix 4G Accessories] flexpackman:
Got my adapter plate today also....

Don't drink all your beer at one time jjwatmyself.........
[Atrix 4G Accessories] jjwatmyself:
:D :DHey, I just got bought my first real beer on XDA!!! Woo hoo! :D :D

flexpackman is in the house!!
[Atrix 4G Accessories] theonedub:
Just got my adapter plate in the mail as well. Appreciate the heads up!
[Atrix 4G Accessories] jonstatt:
So when you said you called 1-866-BUYMOTO, did you buy them as if they were spare parts, or did you do as mentioned previously in this thread, and complained they were missing with your dock?
[Atrix 4G Accessories] mjsztainbok:
I rang them up on (800) 734-5870 (which is the Android support line) and said that they were missing from the docks and referred them to Answer ID 60675 which says that the doc should come with the plate but didn't. I've gotten them to send me 3 plates using this method (as I have 2 standard docks and a multimedia dock).
[Atrix 4G Accessories] theonedub:
Got mine the same way, my Feather+Atrix fits perfectly with the new plate.

Sent from my Atrix
[Atrix 4G Accessories] jonstatt:
As I am in the UK, I am having an even harder time to get these wretched plates. In the UK they really have no idea about these plates and I am not getting anywhere. I may need to call out to a kind community member to get one in the US for me and post it onto me. Obviously I can reimburse any charges with paypal etc.

What a silly situation with these things especially as I suspect like the US, Motorola UK probably has a stockpile of them hidden somewhere.
[Atrix 4G Accessories] jonstatt:
By the way , I strongly recommend the rugged case for anyone that uses their phone with the docks. The USB and HDMI connectors are VERY sharp, and it is difficult to dock precisely making it VERY easy to scratch the side of the phone. The case provides protection from that problem.
[Atrix 4G Accessories] jjwatmyself:
I have two on their way to me... one for a friend... one for you. Send me your post address by private message.

I can either send from the US once received, or post when I am in the UK mid August. Donations towards beer are accepted by paypal at jjw@myself.com.

To update everyone on Moto Support... it took me two phones calls to get product. The answer ID didn't seem to help, but other have stated it was all they needed. So it sounds like it kind of depends on who you get. Yawwwwwwnnnnn.
[Atrix 4G Accessories] jonstatt:
Absolutely fantastic. Thank you so much!