yashsingh1/xdaforums huggingface dataset:
[Venue Pro General] Thunder_47:
So I just got into the UK a day or so ago on a program my University is putting on, and I got a Virgin Mobile SIM card. This program will last until August 7th, so will I receive the FW update with everybody else like it was said above?

EDIT: the guys at the store gave me a pay-as-you-go SIM with no airtime, does anybody have a DVP on the Virgin mobile network?
[Venue Pro General] ZappiestOyster:
Guys,

Does anyone know if the firmware update will be available to devices that are running Mango Beta 2? I upgraded my DVP to MB2, and would prefer not to restore my DVP to previous state unless I absolutely have to. Thanks.
[Venue Pro General] rvbarton:
How/Where did you get the Beta 2 for Mango? I'd love to try that on my dvp!!!
[Venue Pro General] DeekoVB5:
Highly doubtful - they've already said that Mango Beta devices won't be a part of the official release pipeline. You'll need to use your backup to revert back to NoDo, get the Firmware update, then upgrade to Mango beta again. That's what I plan to do after the firmware hits, anyway.

I verified that you'll still be able to reinstall Mango on the AppHub forums: http://forums.create.msdn.com/forums/t/85945.aspx
[Venue Pro General] DeekoVB5:
Registered developers got early access.
[Venue Pro General] gmontem:
My replacement phone from Dell arrived today. It has the "212" firmware and appears to be unbranded. The carrier reported in the about page reports "GENERIC-US" even with my T-Mobile SIM card installed. I noticed a new app installed in this phone called, "Connection Settings" that appears to allow me to change data and MMS settings.
[Venue Pro General] marcox92:
mango beta

anyone following the right thread can install mango
[Venue Pro General] notebookgrail:
Not sure why they did that. It was supposed to be only in Beta devices. Even though, its saying 'Generic-US', its still a TMO frequency device and still locked. You need to request the same unlock process,etc.

Here is the interesting part:

When MS/Dell releases FW/SW update, the 'Generic-US' devices are supposed to get it early than the ones with 'T-Mobile' or 'ATT'.

You should also notice that the Tmobile bloatwares won't be present in your replacement (like My Account, Pageone finance, TeleNav, etc).

Also as part of the Beta testing, i wasn't able to test the Connection Settings app as i didn't have a non TMO SIM. Hopefully they fixed it and allows folks from Outside US to set the settings.
[Venue Pro General] DeekoVB5:
Sure, but the question asked as "how did you get it", and that's how I got it :)
[Venue Pro General] ZappiestOyster:
Actually, even regular users have access to MB2 now. I have tried it both ways, and the process for normal users is a bit cumbersome. Here are the steps I followed:

1) Call me paranoid, but I backed up one of my devices using this tool: http://xdaforums.com/showthread.php?t=1103011. This is not necessary as the MB2 upgrade process creates a backup for you. However, it never hurts to be extra careful. CAUTION - this tool does not work on MB2 (yet). However, this shouldn't be a problem for anyone, as you'll be backing up your NODO builds.

2) Once the backup process finishes, copy the contents of C:\Users\username\AppData\Local\Microsoft\Windows Phone Update\ to a safe backup device.

3) Go to the links here and download the files EXCEPT MangoB2-DevRetailUpdate.exe: http://xdaforums.com/showthread.php?t=1148123. The PDF is your Holy Grail. MAKE SURE YOU READ IT before proceeding. 15 minutes here will save you from a lot of trouble later.

4) Assuming you have read the PDF (and understand the purpose of the various files), go to here and download Provision.exe: http://xdaforums.com/showthread.php?t=1149265. Basically, this is what you will run instead of MangoB2-DevRetailUpdate.exe.

5) Provision.exe will backup your phone again, overwriting the backup created in step 1. Again, once this initial backup process finishes, copy the contents of C:\Users\username\AppData\Local\Microsoft\Windows Phone Update\ to a safe backup device. You should have two backups now!!! Some people had issues with the WP-Update.exe (Windows Phone Engineering Flashing Tool): If Provision.exe doesn't run, try uninstalling WP-Update.exe and reinstalling it. The timestamp on WP-Update.exe should be 5/23/2011. The .exe can be found in your Zune folder under Program Files.

6) Finally, fire up Zune, and let it do the update for you.

7) The backup process takes some time and your phone will restart multiple times. There will be times when the phone will be "stuck" at the DELL startup screen. Just don't get all anxious and unplug your device. Let the process finish. Also, make sure you use a computer that is plugged into an outlet - last thing you want is your phone getting bricked because your computer lost power.

All these instructions are for x64 Win 7. Good luck upgrading your DVP to MB2!
[Venue Pro General] gmontem:
Did any of you "212" testers encounter this problem, and did you find a solution for it?

Problem: During downloading of an app from the Marketplace, the status will remain at "Downloading... 100%". Press the home button to leave the Marketplace and swipe right to see the list of installed applications. A number of app icons are displayed with the same default app icon resembling that of a gear. Shutting down the phone to reboot has no effect. The phone appears to be stuck at this state indefinitely.

Note: This is the 2nd time I came across this problem as the phone redownloads most of the apps I installed from a phone reset. I'm afraid reseting the phone for the 3rd time will eventually yield me the same problem, for the 3rd time.
[Venue Pro General] jessej:
Never experienced that one. PM me with a few more details and I will try to replicate it and pass it on.
[Venue Pro General] Sparkyacdc:
My DVP that broke showed the exact settings as well as the connection settings app. It was a fully unlocked model.
[Venue Pro General] mechmouni:
Is the headset volume fixed in the firmware update.... It sounds like whispering ;-)
[Venue Pro General] gmontem:
Sorry about not PMing you but I cannot reproduce the problem any more. Everything works fine now. The last thing I remember doing was changing the phone name through the Zune app back into a name consisting only of ANSI characters. Before that, I named the phone using UTF-8 characters, namely "ゴジラ" (Gojira).
[Venue Pro General] atomandroid:
Replacement received 7-8-11 has firmware update

So as I mentioned before I have already received one replacement unit from Dell. I was told it would have updated firmware and the freezing issues would be fixed - that was not the case. BUT!...

I just received a second replacement and it DOES have new firmware (and had NoDo preloaded): FW Version 2250.1800.7355.206.

I haven't had a chance to evaluate this new unit, but I will let you all know what I find soon! I hope this fixes everything!!!
[Venue Pro General] efjay:
Thats not the final fixed firmware, though you will see improvements. 212 is the update that completely fixes the wifi crashes.
[Venue Pro General] theusername:
Yeah the .206 still as the WiFi reboot issue. If ya keep it off though, the phone is great! Just give it a few more days and glorious .212. Frankly, I'm looking forward to this day more than the second coming of Christ. :-P
[Venue Pro General] kartbart:
By your statement, I can only conclude that you have a low view of Christ!
[Venue Pro General] notebookgrail:
Update on the FW release date:

Its been delayed by a week by MS, so most likely someday in the week of 18th Jul.
[Venue Pro General] venelar:
butthurt posters in: 3..2..1..
[Venue Pro General] Thunder_47:
I wonder if I will get the FW update while I am traveling in the United Kingdom....can any XDA British Devs confirm/deny this?
[Venue Pro General] gauravr88:
ummm, what??? the one good thing this week for me...
[Venue Pro General] captcomputer:
came with FW update .212. Phone seems to be fine to me.

If someone can calmly and specifically describe the issues I can verify if they are fixed or not.

I bought this straight from Dell last week. Arrived on Friday 8th.

Thanks for the help in advance.
[Venue Pro General] theusername:
Does anyone know why the update was delayed by MS?
[Venue Pro General] mechmouni:
1. Headset volume

2. I know it's not fixed <camera>
[Venue Pro General] Kenji117:
I just called for a replacement getting in around the 28th. According to the guy I spoke to, Dell has placed an engineering hold and that's why it will take so long for me to get the replacement. I am hoping this means it will come with 212 and the phone I receive isn't all messed up since its a refurb. I asked for a new one but the guy just said they only give refurbs.
[Venue Pro General] Crimson Lotus:
Hi I need a little Help, After my recent update to NoDo I'm experiencing a problem. Whenever I slide the phone up & down, it seem to hangup / reboot. I haven't experience this previously. Will this be FIX in the up coming firmware update?

Thanks.
[Venue Pro General] Hypernova:
From what I've read, that's a seperated hardware problem. You should ask for a replacement.
[Venue Pro General] dr_phillgood:
I have to believe that I'm not the only one who has been patiently waiting for Dell to make the AT&T version available again on its page. The rep I spoke with said that they are waiting for a firmware upgrade before they make the AT&T branded DVP available for sale again and wont even take preorders. I'm really hoping that the 18th, 28th or around the end of the month I can purchase one, before I go with another phone/carrier.
[Venue Pro General] efjay:
Looks like you can still get the ebay deal for $299, with the fixed firmware on board (hopefully) thats a good deal. http://cgi.ebay.com/ws/eBayISAPI.dl...akeTrack=true&ssPageName=VIP:watchlink:top:en
[Venue Pro General] alodar1:
That's 210, right? UK phone, right?
[Venue Pro General] marcox92:
Update

I bought my DVP at Clove technology.

When receive I turn it on and process normal settings for first time

an hour later, when connected to zune for fisrst sync I have a sign of update

an did it.
[Venue Pro General] notebookgrail:
Was it the nodo update prompt in Zune or Firmware update from Dell?
[Venue Pro General] marcox92:
Version

Right 210 and not 310
[Venue Pro General] alodar1:
IMO....we won't see a Dell firmware update today. If the stories are true about AT&T updates going live this week, then Dell firmware will surely take a backseat. We never had any official confirmation that one will be released anyway...only talk on a support line and a word from the Twit on Twitter.

Too many people are putting too much hope into this firmware fix. From what I can tell, it addresses some, but not all of any WiFi issue, memory fix, and nothing else that I personally notice. Oh, the Dell is more smooth with the firmware update.
[Venue Pro General] raremage:
Tend to agree, but willing to be pleasantly surprised if it drops soon. After replacing my card, I'm not too concerned with the firmware update anyway - unless it addresses photo quality. As it is, I have to hold my phone perfectly still and often still wind up with blurred pics.
[Venue Pro General] efjay:
Why would the Dell update take a backseat because at&t are sending out their updates? The dell operates on a different carrier, what is the connection? The nodo update went out to the dell and HD7 on T-Mobile already while at&t was still testing so why would any update now be delayed because of at&t? And the at&t update is actually supposed to start rolling out tomorrow, so again I see no reason why that should impact Dell fixing the problems with their phone.
[Venue Pro General] frazell:
I Agree.

NoDo dropped on T-Mobile US at the same time as Bell Canada and other carriers.

MS hasn't delayed the update cycle to one carrier at a time...

HTC devices have also been getting firmware updates delivered in the midst of all of this.
[Venue Pro General] alodar1:
Hey...just my opinion. I'm allowed to have one. But...you go right ahead and think what you want. since February 21st we've seen alot of things, 'That shouldn't make a difference'. but they have. I'm 'guessing' this will too.

But, if I'm wrong....we all win. woohoo!!!
[Venue Pro General] alodar1:
True enough....but....Tmobile + Bell Canada = 1/3 AT&T

This was just an opinion man...If I'm wrong, I'm wrong. Not like being 100% right is required for this forum....
[Venue Pro General] missionsparta:
Well.. to get the Michigan State Attorney General off you back, you promised the an update on April 18th at the latest. Well here we are and the day is 3/4 gone and no sight of it.

So is this just another one of your bazillion lies, Dell, to cover up how bad these phones really are?

Since you immediately delete anything of your company forum in regards to the issues as of late, we are forced to post on other sites like this in regards to it.

FIX THIS PROBLEM TODAY, OR WE HAVE TO RE-CONTACT THE STATE ATTORNEY GENERAL AND START PHASE 2 WITH THEM. GET OFF YOUR DEAD ARSES AND DO WHAT YOU ARE OBLIGATED TO DO.
[Venue Pro General] efjay:
Not having a go at you, though it may have seemed so. Just was wondering why you would make such a connection, nothing to gain from it for at&t I would think so would make no sense.
[Venue Pro General] alodar1:
No, I understand....didn't take it badly. But there are reasons I think today's date was simply 'wind'.

First, no offical from Dell ever said today was the day. Oh there were people talking to support agents...those same support agents they were happy to ramrod only a few days ago.

Second, Lionel@Dell on Twitter said it would come. I've been watching him since I ordered my Dell back at the begining of December. Lionel is a Twitter guy, a community guy, a guy that provides answers via a social medium. Thats it. I have yet to see him on track for anything....and yes I do have him on my twitter account.

Thirdly, I understand issues in regards to Phone updates. Not to make an excuse, but to work out the details on all the Mobile Operators, and the phones, and the updates in different countries, probably takes some time. Sure Android does it fine. but there was a time when they didn't. I figure MS has to get it worked out. Now, what ever that means, it will take as long as it takes. An example would be AT&T do not yet have the update...any of them.

Lastly...and this is probably the biggest one yet. To update the phone, Dell, and other OEMs will still have to use the MS update mechanism....or so I have read. though the update will contain NO MS code, it still has to get in line for processing via the mechanism for updates. which means, if AT&T is releasing tomorrow like I just read on the Windows phone site, that means its in line to do so. I think a 3rd update for a Dell might be pushed back a bit in comparison to the AT&T's, Oranges, Vodfones, etc of the world.

Again...this is just my opinion. But what day did you get your Feb 21 update? How about your March 6th update? How about the April update? All these were scheduled and leaked dates that appeared someone in association with MS. Considering that none of the dates were met, and, considering Dell still has to pass through the MS update system....are you really confident the update will be out in an hour?

I hope so....I really do....but nothing about updates for WP7 has worked as scheduled. Dell was suppose to release their phone on Nov. 6th, then the 17th, then Dec 1, then the 15th, then Jan 8th, but some people got it on the 21st of Dec. If you were keeping records...what would you say to a release in Texas today?

BTW...I'm happy with the phone and hte updates I have received. I will not trade my Dell in for anything right now...except for maybe that girl on the TMO commercial. i've just reset my expectations....Also..i'm really interested in what that guy and the Attorney General of Michigan is going to do

so..I'm just making a guess and AT&T was just 1 of a few reasons I have for making the guess...
[Venue Pro General] efjay:
Well its pretty much a done deal there wont be any update today and you are right, Dell CSR's have been full of BS from the start so its no surprise they are at it again. Probably tossed the date out there and hoped the hype over at&t's update would cover up their lies.

If Dell would just fix the bloody crashing, EVERYONE would be happy with the DVP, apart from the camera. But we would be able to enjoy the phone a lot more. But its all good, once Nokia hits the scene I'm off, just a few months more. Hope my DVP makes it in one piece!
[Venue Pro General] missionsparta:
Well, Dell's legal represenative I was in contact with is not awnsering his phone (shocker). So I sent him an email pointing out that his promised April 18th fix date that you kept hammering to me, was just as I stated it would be -- ANOTHER LIE FROM DELL.

This company has no shame and is hoping this whole Dell Venue Pro thing wears out its screwed customers and eventually this will just be swept under the rug without them having to spend any revenue to repair them or having to issue a mass recall and deal with the fact that many of us signed on with T-Mobile just to get this lemon of a phone.

Basically this company has shown it's willingness to lie, lie, and lie some more to get out of having to to repsonsability for these defective plastic boxes.
[Venue Pro General] erebusting:
I just got my refurb today - it has 7.0.7355.0

I plug it into zune and it says I have an update...

I keep choosing update later though.... but is this the update you are referring to?
[Venue Pro General] raremage:
That's the NoDo update from MSFT in all likelyhood - not the Dell firmware update.
[Venue Pro General] alodar1:
actually....if this device's software version is 7355.....software not firmware, this device is probably a mistake. you should have recieved either 7004 or 7390, not 7355.

If the firmware is 7355.2(x), then you have the new firmware.

From what I have read, 7355 was not supposed to be released, but rather was the first of the NODO updates to the OEMs...the baseline NODO so to speak.

It should update to 7390....have you tried it?
[Venue Pro General] alodar1:
You know Misson....I do NOT disagree with you. But I do think that accepting the information from the guy on the phone....or a support guy, or what someone read on Twitter, is not reliable. Why would any Dell lawyer be on the phone with you? You're 1 fish in a big sea. This just smells of some blowoff.

When Dell has something to say, it says it on Dell.com, not on a mobile phone to a customer. When Dell was going through its launch day problems, there were tons of speculation posted here and other places about what people heard from the guy on the phone. NONE of it was true. When Dell had an answer, they posted it on their WEB site for all to see. They then did what they said they would do on their web site.

I understand why you're mad...no questions about that. Your expectations on receiving information...should be adjusted.
[Venue Pro General] missionsparta:
LMAO... Now you are calling me a liar? The reason I was contacted by them was because The Michigan Attorney General was on their back. One solution they offered them before anything else would be attempted, was for them to offer me a solution. While I was not happy, their solution was a fix on April 18th in the form of a firmware. My expecations should be adjusted??? Do you work for these clowns? I have been waiting for OVER FIVE months for a phone that does not crash 12 times a day. I think I have waited well past what would be concerned reasonable. And if you follow the right channels, are persistant, and do get legal help as I have soute.... then people do give you information (wether it is a lie, as we are finging out, or not).

I do not understand were you come off, telling those of us that have shelled out hard earned cash, signed contracts, and have waited over 5 months, that we don't have a right to demand a fix already.

These phone manufactures hide behind people like you. If they built a series of TV's that only was able to recieve 1 channel due to defect, and then did nothing to fix it for 5 months, I can guarantee you that no one would be putting up with it. But for some reason, with the cellular market, there is a always a hand full of you people that are telling those that are getting screwed that waiting half a year is being impatient and that no one forced you to by the product. You are spewing compete crap right now. They shipped garbage in disguise of a phone, continued to ship the garbage even though they knew it, then hid like cowards and did nothing to fix this like the thieves they are. Then we have you coming in here and explaining to us, why they should be able to act like organized crooks.
[Venue Pro General] Kenji117:
I got my replacement today but it was 209. I called again and and told them I wanted a phone with the new firmware. However, it was the Mumbai call center so they didn't understand anything I was trying to tell them. Their new solution is to send me a new sd card, I claimed to have sd card issues, and mark that I have been given permission to switch the sd card in my phone. I am going to call tomorrow until I get the US center and make sure the rep remembered to write it on my account.
[Venue Pro General] Thunder_47:
I assume, since today is the 14th, that the FW fix has been delayed?
[Venue Pro General] Shyatic:
Would the update be available through Zune or some other method?

Let me know...
[Venue Pro General] venelar:
Read. I know it's old school to do something for ones self, but it has been asked and answered numerous times.
[Venue Pro General] Shyatic:
Sorry but with almost 40 pages, hard to find the info through a search. I type in "Zune" or "update" and I get a whole lot of junk back.
[Venue Pro General] venelar:
Short answer is yes. Through zune.

Dont mean to rant, its just that people click "go to last post", post their question, and wait for a reply. Scroll back a few posts, maybe a page or two. Get some context of the discussion instead of being spoon fed.

Again, not ranting at you in particular, it's just the same thing gets asked every day.
[Venue Pro General] Crimson Lotus:
I don't think it is the Hardware problem at ALL, This issue has NEVER Happen BEFORE updating & I've had the phone for a while.
[Venue Pro General] jessej:
With the problem having never occurred before the update I would recommend that you use your restore point from the update and see if the problem persists. If it continues after the restore call for a replacement. If it stops, try doing the update again. Dell Support will tell you to do a factory reset before they do anything.

You will loose any information installed after the update and you may also start seeing sync errors on your accounts. These will typically resolve on their own although I had to do a factory reset on one occasion.
[Venue Pro General] phuguet:
Yes I think it's a hardware problem as the phone gets a little older or the because of the battery placement when the keyboard is opened and snaps harder the battery loses contact for a fraction of second and induces a reboot of the phone.
[Venue Pro General] exchequer598:
Does this firmware upgrade also fix the low headset volume issue?
[Venue Pro General] theusername:
So has anybody been able to get the update yet?
[Venue Pro General] murdo119:
...waiting for the update news.
[Venue Pro General] Shyatic:
I feel like refreshing this page a billion times to get the update news :)
[Venue Pro General] Wyn6:
Lionell from Dell said today that more info would be coming this week. More exactly:

"Hang in there... more details coming this week. My tweet from last Friday is still the latest."

So, I wouldn't bet on anything today.
[Venue Pro General] DeekoVB5:
Historically, haven't most updates been pushed via Zune starting on Tuesdays? I would hold out hope for tomorrow....
[Venue Pro General] someeh:
Has anybody come across this....

DVP receives incoming call, and when you answer the call the screen turns off but when you take the phone off your ear the screen doesn't turn back on until the other party hangs up?

It's kind of annoying....
[Venue Pro General] Wyn6:
Just hit the power button.