yashsingh1/xdaforums huggingface dataset:
[G2 and Desire Z General] jwgizmo:
I do agree T-Mo customer service tops, no one comes close. Don't get me wrong. I really have had great service across the board with them, but I demand respect, and get it. If you don't like the answer you get from the service rep, ask for the supervisor. I do it all the time. We all work for someone. Get what you want, and do not settle for anything less. I was with Sprint for 9 years. I have been with T-Mo for 6. I also did a short stint with Verizon at one point. I don't know who will get my business, but I will be looking to see who will work with what I want.
[G2 and Desire Z General] tackleberry:
Who? Verizon or att?

Verizon... 12 years of their **** customer service, phones that are lucky to last more than 3 months. Ill admit this much, network wise in terms of coverage was great... their 3G sucks compared to what it used to be.

Att.... just plain stinks no matter what angle you look at it. Att hasnt worked well since they migrated to gsm.

Sent from prison
[G2 and Desire Z General] bmaing2:
Wow I thought more people would be excited by this, way to jump to negitive concultions people, we will have more coverage they have to honor existing plans unless you choose to switch on your own so what the f is the big deal. You think with the tech out there that there not going to be competative with android phones... then your dumb why slow down a cash cow like that. your service won't suffer only improve oh yea and you now have the options of iphone in the feture... my thoughts stop being so negitive and quit the *****ing.
[G2 and Desire Z General] JonnieLasVegas:
Like I said before in another thread (deleted, I think). I left at&t for a variety of reasons, mainly due to HORRIBLE customer service & their lousy tiered data plans.

Now we'll have at&t customers using our towers & slowing our service down, sooner rather than later.

Oh well hi ho, hi ho, it's off to Sprint I go! (Verizon is NEVER an option for me!)
[G2 and Desire Z General] tackleberry:
Blah blah blah we can keep our plans. Yes but wait until your contract expires and they will boot your ass off of it so fast you wish you jumped ship when you had the chance to do it for free.

Its a sad day when sprint looks better than att or verizon to people. Sprint is horrid. Not as bad as att, but their care dept sucks monkey butt and their phone warranty exchange is garbage and their store reps are reformed carnie wannabes, 2 day delivery for their voicemail, mms takes hours to send..... yea, you all think going to sprint is the way to go, you are all sadly mistaken.

By 2015 there will be 2 carriers..... verizon and att. You know who will buy who. Then there will be metro pcs owning all the little guys giving crap unlimited service. SO basically they will be that third prepaid alternative.

In the end, we all will be slaves to att or whorizon. Sadly, i rather pick big red even after my 12 years of being treated like ****.

Sent from prison
[G2 and Desire Z General] bmaing2:
Where do you get your facts dude way to just through **** out there I used to work for tmobile and we honered suncom plans for ever some were 10 years old so I don't know what your talking about when your contract ends? And as far as there only being 2 carriers in the future is bs as well the fcc won't allow that because then it will be a price war that someone will be then there will be a monolpoly which is illegal by the way. And as far as customer service, no changes will be made in over a year.... you guys are so dumb go ahead and jump ship to verizon u dumb asses deseve to pay more
[G2 and Desire Z General] jamesfrom818:
http://www.androidguys.com/2011/03/...m_campaign=Feed:+androidguyscom+(AndroidGuys)

Looks like 3G and HSPA+ devices will be worthless after the merger and thats how they'll get T-Mobile subscribers to give up their unlimited data plans.
[G2 and Desire Z General] wesmagyar:
The other thing is t-mo has always been the cheapest driving the other companies price down to compete, they started the fave 5 thing which caused the other companies to adopt similair stratagies. And free evenings & weekends and free mobile to mobile.. without t-mo I doubt at&t will keep those deals for long.

And you keep saying we have choice. Well I for one am poor and I got my G2 on the credit plan and am making payments on it for the next two years and don't have the funds to pay it off and jump ship so where is my choice? I don't see it?

A lot of people are going to get screwed in this service as at&t is huge and they got the market cornered so they can afford to treat people like **** as they suckered them in with iphones and ipads. They are better then big red imho but not by much.

This deal also sucks for people like cyanogen as the phone companies that are left are strictly against rooting and custom roms. T-mo as far as I know is the only one that has a rooting thread that's allowed on their forums.

all in all its a pretty ****ty deal from the customer service aspect. We may get more coverage out of the deal once they "upgrade" t-mo's towers and we switch to their phones but those of us that have unlimited roaming won't see a large difference.

-Wes-
[G2 and Desire Z General] polstein:
I guess sales on the HTC Pyramid (rumor May, T-Mobile, no?) are going to be pretty bad now.
[G2 and Desire Z General] bmaing2:
This article says nothing about hspa+ only 3g plus once again that kind of stuff isn't taking place in over a year and if for some reason you had to get rid of your phone they will eather provide you with one a little or no cost depending on the phone. And who uses over 4 gb of data on there phone?????? What are you doing watching hd porn all day? No need to worrie about this at all won't happen for a while and won't kill you plans period I garranty it.
[G2 and Desire Z General] jamesfrom818:
T-Mobile's HSPA+ and 3G use the same spectrum. That spectrum is going to be used for LTE after the merger.
[G2 and Desire Z General] bmaing2:
All I gather from this is you feel you don't have a choice and you don't like atat customer service well good news you don't have to change your plan and tmobiles customer service reps arnt going anywhere so not sure where the problem is. The fcc has there hands all over this so if somthing looks fishy in the merger it won't go through. Oh yea and by the way this isn't offical yet. Plus there is still sprint to compete who by the way the chepest plans out of everyone thus they will still have to compete and the fcc won't allow sprint to be absorbed so any other complaints????
[G2 and Desire Z General] wesmagyar:
Yeah for a year after that I can keep my plan. Untill they phase out t-mo's 3G network then I have to get a new phone which is when they will force me to get a new plan. That's the way they work.
[G2 and Desire Z General] bmaing2:
With new rubics cube towers there's more to the change then just switching frquencys around the fact is you will not be forced to get rid of you phones or plans
[G2 and Desire Z General] tnpapadakos:
maybe the feds will finally do something right and shoot this down

then Tmo will get like a $3 B breakup fee they can use to make the network even better

one can only dream:rolleyes:
[G2 and Desire Z General] wesmagyar:
We can only hope
[G2 and Desire Z General] robot_agenda:
that is all there is...

i am concerned about wifi calling as at&t and tmobile have no reception at my house. wifi calling works great, but knowing at&t it will probably become an after thought and not supported.
[G2 and Desire Z General] jwgizmo:
Totally agree!
[G2 and Desire Z General] jwgizmo:
I thought SunCom was overtaken by AT&T? :confused:
[G2 and Desire Z General] Tachi91:
AT&T just wants T-mobiles AWS spectrum so they have more room to deploy their LTE network in that spectrum... They said it themselves in that presentation thing that with T-Mobiles part of the AWS spectrum they got from that auction they can properly develop their LTE... SO in a year or so AT&T will shutdown T-Mobiles 3G towers and replace them with their LTE towers... SO when that day happens T-Mobile phones 4G (HSPA+) or 3G will fall back to EDGE since that frequency is shared with AT&T.. SO you can continue using you T-Mobile unlocked phone on AT&T but just on EDGE... until they fade out EDGE all together and paper weights all across America...

T-Mobile will still be T-Mobile until this take over is complete
[G2 and Desire Z General] Trekfan422991:
this is hilarious... i only wish it happened before the HD2 came out.. :(

oh well...

Yeah i am an AT&T loyalist.. the whole DATA plan thing is not an issue for me cause i am granfathered into not needing one... and my other friends who have att smartphones got em before att made the @gb cap so they are granfathered into the unlimited still...

ha. way to go ATT
[G2 and Desire Z General] JosepHenry:
I beg to differ. My town which is pretty much in the middle of nowhere has a population of just barely over 1000 and T-Mobile provides better service than AT&T or Verizon. I would really hate to see the merger go through. If it does I just hope that my current contract get grandfathered in or Im definitely out.
[G2 and Desire Z General] wesmagyar:
I have the Even more + unlimited plan. if i can keep its pricing and still switch to a AT&T phone with their 3g/4g crap when the t-mo network frequencies are phased out then im not to worried about it. if thats not the case i dont know what ill do...
[G2 and Desire Z General] Tokinjedi:
im on tmobile and when i am away from a big city, like the town where i live in the middle of no where and even when im in the boonies fishing, i get way better service on my g2. i'm talking just below 5mbps down and 2mbps up. soon as i go into the bay area drops to 2mb down or less. not to mention they got the best plans for the price. my friends iphone 4g cant even keep up to the awesomeness that is the g2. F at&t, F em up their stupid asses.
[G2 and Desire Z General] pmcqueen:
wow.

the basis of a free market economy, which America becomes less and less of each day, is competition.

less carriers, less competition, more of us get screwed... doesn't matter who your provider is.

laugh it up. this, to me, isn't about cell phones or customer service.. I'll make do with the options laid before me; it's just a cell phone... but the fact that corporate greed is very plainly given the right-of-way in lieu of consumer benefits is terrifying to me. that so many people fail to see this is even more terrifying.

this is just another step, albeit small and indirect, toward breeding a generation of half-witted sheeple. we're already a disturbingly complacent and uninformed people.

HILARIOUS indeed. :rolleyes:
[G2 and Desire Z General] Tachi91:
one of the only reason why T-Mobiles service is in some cases worst then AT&T and others is because T-Mobile uses higher frequencies compared to AT&T...

And higher frequencies have trouble passing through solid objects like buildings and so on

AT&T uses the 850Mhz Band for 3G

T-Mobile uses the 2100Mz Band for their 3G

Since the 850Mhz is lower it allows better transmission through Solid Walls and a wider range while the 2100Mhz band is the opposite but provides a better performance overall
[G2 and Desire Z General] tnpapadakos:
just like the NFL lockout, and the end of the world in 2012, the AT&T/TMobile merger is something I can do nothing about

I think I will forget about it

If it happens, I'll deal with it then
[G2 and Desire Z General] martonikaj:
Yep, I'm waiting to see exactly what AT&T's merger plan is before running around in the streets with a torch and pitchfork.

Although I am on an Even More+ plan with no contract, and I think those of us on no-contract plans are nowhere near protected to keep these prices, and we're going to be the first ones to go when it comes time to start making cuts.
[G2 and Desire Z General] tackleberry:
Tmo may have honored suncom plans, but att is a **** of a company. You cannot compare tmo to att in any way shape or form.

This deal, if allowed to go thru, means the competition is now down to 3 instead of 4.

When contracts end, carriers can do anything they want to your plan and options. Att does not want tmo value customers they want us on their ripoff plans.

Get your facts straight.

We went from large regional carriers to 4 big dogs.

Bam, alltel, gte, suncom, cingular to name a few....then it was mainly verizon, sprint, att/cingular, nextel, tmo/voicestream, alltel were the big players. If this goes thru it will be sprint, verizon, att. Sprint is in deep crap moneywise and their network has sucked since day one. Verizon wants sprint for tower capcity if anything as sprint coverage does not exceed verizons footprint.

It technically wont be a monopoly because there are the budget carriers like cricket simple and metropcs. Then regionals such as us cellular. Sprint, unless pulls their crap together will be the next tmo.

Sprint has always catered to poor white trash and drug dealers and illegals with poor credit appraoches for credit requirements and thats why they are in such a deep hole because those people dont pay bills. They killed off nextel in a matter of a couple of short years and now have set a date to shut it down.

Att and verizon will be the big players in a few years. Verizon would dismantle sprint and absorb their assests and customer base. Verizon hates being second to anyone and if att buys tmo to be the largest in subscriber base, verizon will folllow suit.

Again, as for plans, i dont see att being so generous with tmo customers. Especially the long term folks that have the really cheap stuff.

Sent from prison
[G2 and Desire Z General] wesmagyar:
Isnt Simple owned by T-mobile?
[G2 and Desire Z General] tackleberry:
Not sure, i was just throwing out some names. Point is if you want value you are gonna get **** service. Ill bet anything if i get a new phone after the merger, im gonna have to change my plan, which means ill go from 150 for 3 phones to 200 for 3 phones and less for what im paying for.

Sent from prison
[G2 and Desire Z General] Tachi91:
I know right... DO they get bought by AT&T aswel and follow along? or just fall apart which would happen anyways
[G2 and Desire Z General] tackleberry:
Probably ripped apart, as no big carrier wants prepaid people.

Sent from prison
[G2 and Desire Z General] dermann:
this is the only good i think will come out of the take over... their are a lot of phones i'd like to use that are on the T-mobile network but don't, cause i won't get 3G because i'm the on AT&T network.
[G2 and Desire Z General] nks2105:
the deal is going to fall through, T-Mo gets the $3B and use it to merge with Sprint

oh wait i was day-dreaming again!
[G2 and Desire Z General] tnpapadakos:
and then there's the possibility that in a few more years, only one or two companies will own all the towers and all the bandwidth, hence becoming too "busy" with maintaining the airwaves, and uninterested in selling phones to people. "Hey, lets just sell the bandwidth... less employees, less overhead, more profit!" So then, there will be an explosion of regional "end-user" or "subscriber" companies that we will deal with, who will sell us the plans/phones/etc., but they would have to lease bandwidth from those one or two companies, and re-sell it to us at inflated prices...

a great unified network, speed and bandwidth wise, but back to the old system of high-priced local "carriers" with ****ty plans

jus sayin...

see http://en.wikipedia.org/wiki/Bell_System_Divestiture for a review of the ever-expanding/contracting/expanding history of AT&T and Bell Telephone's land-line monopoly crap

could be a good preview of what's to come, but only transferred to the cell phone radio spectrum
[G2 and Desire Z General] bmaing2:
Won't happen fcc won't allow only 2 company's it will lead to a monoply wich is illigal so stop trying to be dark lol ahhhh big coperations taking over the world everybody run ahhhhh. Be carful they can hear your thoughts to make sure to wear your tin foul hat too haha
[G2 and Desire Z General] tackleberry:
Wondering, would having only one gsm carrrier be considered a monopoly.

Sent from prison
[G2 and Desire Z General] Flip956:
A lot of questions running off right now but mostly this somewhat desolate and empty feeling in my stomach. I recently upgraded from a MT3G to the HD2 and dropped some extra cash on that upgrade. Now it's looking like this phone may be useless. Is there any way to get Tmobile branded phones on the AT&T Network? Even then I doubt I'll still get away with the Unlimited Talk & Text w/100 MB pricing with AT&T. :eek:
[G2 and Desire Z General] AntonJart:
If AT&T does actually acquire T-Mobile, I will switch to sprint or Verizon.
[G2 and Desire Z General] AntonJart:
As we already seen, That law is a flawed. If you have enough money, Government will allow it.
[G2 and Desire Z General] shortlived:
Sign up for a month then tell them your switching to version and they will give you what ever price you want to stay. But really I put my money on nothing happening for 2 years and by that time who knows what else there will be.
[G2 and Desire Z General] djsinco:
My few observations...

I am on the Loyalty plans for both voice, text and data. I pay $75 plus taxes and fees per month for unlimited use. A peek at AT&T's web site showed I would pay almost double that amount. They will never renew a contract like the one I have with T-Mo:(

The biggest "benefit" touted by the tech blogs is that T-Mo customers will "finally" have the great benefit of being able to own an iPhone. Yuk, but anyone who really wanted an iPhone that badly should already be a non T-Mo customer.

I have little doubt that the merger will be approved. T-Mo's union base is a chance for the Politicos to inject the rotten toehold of organized labor into a new arena. The good of the consumer means nothing, absolutely nothing, anymore.

Oh well, the world looks like it is coming to an end soon anyway. I might as well spend my 401K money with Verizon when this comes to fruition...
[G2 and Desire Z General] Wdave:
Well then it looks like I'm going to be bent over and spanked by Ma-Bell.

But seriously My plan at the moment is great, I hope ATT lets our plans to stay in their system, and not do an all of the sudden price hike.

Otherwise I'm taking my cash to Sprint.
[G2 and Desire Z General] djsinco:
AT&T is an evil company, like Comcast. There is no way they will give a better deal in any way to the newly acquired T-Mo customers than they will give to existing customers
[G2 and Desire Z General] jdep1:
I'm sure prices will rise, no more unlimited data, no more 3g speeds on our T-Mobile branded phone like our hd2, g2 exct.. We should have a poll here to see how many of us would move to a different carrier
[G2 and Desire Z General] bmaing2:
No that's a dumb thought lol is having a rotory engine a monoply guess we should lock up mazda its just how they move there car. Like gsm is how there tech works to make a phone call,a monoply is when there is only one company providing a service. I like how you felt big with that argument ahaha anyways its like talking to a rock with you people nothing is going to change chill out.
[G2 and Desire Z General] wesmagyar:
Do you not remember cingular? Their stuff definatly changed.
[G2 and Desire Z General] tronmech:
Come over to the Bay State... "T-Mobile coverage" is an oxymoron. On average, AT&T isn't a lot better out here, though some times when I was on AT&T I would have signal when vzw people didn't.

We went with tmo was because they gave us 4 free phones (Wife's mt3g, and 3 samsung feature phones) and didn't require a data or messaging plan on the feature phones (at&t and verizon did), the family messaging plan was enough. We discovered after the fact just how iffy their coverage was.

My hope is that when at&t fully swallows t-mobile, that they give the same sweetheart deal they gave me to get rid of my old cingular phone (remember when cingular had multiple incompatible networks, I sure do)... Of course, I'll be checking here for which at&t phones have the best rom support.
[G2 and Desire Z General] tronmech:
Actually, I think prepaid is where a lot of the current growth is. Just why do you think WalMart of all companies entered the fray? Are you saying that Walmart didn't do their research?
[G2 and Desire Z General] tackleberry:
such is true, but wallyworld has a following like isheep buyers. if wally sells it, it must be a bargain, a good value, and work great! pfft.

notice most of the prepaids are some third party nobodies with a few name brands in between? notice its WALMART catering to their own kind of needy broke **** dog trailerpark general customer base?

just sayin...i personally hate walmart like i hate i-crap. its too big to deal with, to crowded, too nuts, and half of the customers smell like weed, beer, body odor, or ejaculatory fluid
[G2 and Desire Z General] wesmagyar:
While I was in dreamland I had this thought.

"Maybe we will get lucky and google will come out with their own cell service like there has been rumors of :D"
[G2 and Desire Z General] Trv06kviper:
-Just give it time

I have to say I'm very disappointed in this move. I absolutely love T-mo's customer care and their service is actually really good, and really cheap. I have a feeling our bills if we (T-Mo customers) EVER swap phones, our rate plan will instantly double and data will go straight out the window. So at&t&t, VZ-dumbs and Sprang, Red and Blue being the absolute WORST to deal with in anything. Maybe consider Sprint but I loathe CDMA....
[G2 and Desire Z General] tooter1:
Hmm....wonder what is going to happen to Walmart Family Mobile, since it runs on T-Mobile network?
[G2 and Desire Z General] ktrinidad:
I just transferred to T-Mo from AT&T a few days ago. Then this. If I terminate my contract now (buyer's remorse was over yesterday) I pay early termination! At first I got the Galaxy S 4G, then after using it for a few days, changed to the G2 yesterday! Anyone interested in a 2 day old G2? This is annoying!
[G2 and Desire Z General] wesmagyar:
Dont jump ship now. wait till the merger is complete then jump ship. then you wont have to pay an early termination.

Also your service wont change till after the merger is complete, odds are it will be another year after that still before ATT completely absorbs t mobile. and you have at least a year till that happens.
[G2 and Desire Z General] mrsteel74:
Can't hurt to see if you can take it back without having to get hit with fees, the worse they can tell you is no. I was this close to upgrading one of the phones on my family plan but after this news dropped I can't do it there are way too many questions.
[G2 and Desire Z General] enserio:
I was with ATT for 9 years and jumped ship when they wouldn't cut me a deal on an iPhone, AND they did not have an Android phone in stock yet. Other than that, their customer service always treated me with respect. Cut down heavy bill by backdating plans, removing late charges - I always considered their service to be top-notch. It was their selection of phones that SUCKED.

I guess my point is that it may not be as bad as some of us think.

The article says it would take a year to finalize, so that still leaves me time to jump ship if I see changes that I don't like.
[G2 and Desire Z General] J-Hop2o6:
I wrote that before AT&Tmo announced that if the deal goes thru, AT&T will shut down 3G/WCDMA/HSPA+ from AWS (1700/2100).. then use it for the upcoming LTE deployment.. so my thought was shut down today =( .. so I guess its off to Verizon if this deal gets approved.