premise: Bill called a customer service line to complain about his bank.
initial: He was put on hold for 30 minutes.
counterfactual: They fixed his problem immediately.
original_ending: During this time Bill got madder and madder. Suddenly the phone clicked and Bill's call was dropped. Bill called the number again and yelled until he was satisfied.
edited_ending: Bill was happy as they really paid attention to his needs.He was satisfied and was amazed by how quickly they solved his problem.Bill feels like a valued costumer now and remains loyal to the bank.<SEP>During this time Bill got happier and happier.Suddenly the phone clicked and Bill's call was dropped.Bill called the number again and talked until he was satisfied.<SEP>During this time Bill got calmer and calmer.Suddenly the phone clicked and Bill's car was dropped.Bill called the number back and they apologized, he was satisfied.