In a recent poll of chief executive officers (CEOs) of 125 large corporations, the overwhelming majority claimed that employee training and welfare is of the same high priority as customer satisfaction. So the popular belief that the top management of large corporations behaves indifferently to the needs and aspirations of employees is unfounded. The argument is most vulnerable to criticism on the grounds that it ['fails to define adequately the term "top management"', "presumes, without giving justification, that the CEOs' priorities tend to be misplaced", "presumes, without giving justification, that the CEOs' claims are reflected in actual practice", 'makes a generalization based on an unrepresentative sample']