Empathy refers to objectively understanding the subjective thoughts and emotional feelings of the parties from a human perspective and position, and conveying this understanding to the parties, but this does not necessarily mean that the listener must agree with the views and behaviors of the parties. Which of the following options embodies empathy? ['do you feel wronged?', 'say something then I can help you.', 'there was nothing wrong with you doing that!', "don't be sad, everything will pass."]