Building customer loyalty is not an isolated job. It is an indispensable part of the entire business activity. Building customer loyalty will have a profound impact on the achievement of the company's long-term goals. It will also affect many of the businesses you and your team are engaged in. activity. This passage explains:. ['Establishing customer loyalty is the long-term goal of the company.', 'Nothing is more important to a business than building customer loyalty.', 'Building customer loyalty is linked to many other business activities of the business.', 'As part of the overall business activity, building customer loyalty is the key to business success.']