patient experience still in the lead Estat de l'Experiència del Pacient 2015 patient experience still in the lead survey 82 percent of healthcare providers State of Patient Experience study www.theberylinstitute.org/?page=PXBENCHMARKING Benchmarking Study State of Patient Experience Benchmarking Study annual report patient experience still in the lead A 2017 survey by The Beryl Institute study on the state of patient experience 2017 study www.theberylinstitute.org/?page=PXBENCHMARKING The state of patient experience 2015 State of Patient Experience Benchmarking