http://www.colorado.edu/conflict/peace/treatment/istate.htm http://www.colorado.edu/conflict/peace/treatment/istate.htm http://www.colorado.edu/conflict/peace/treatment/istate.htm http://www.colorado.edu/conflict/peace/treatment/istate.htm http://www.colorado.edu/conflict/peace/treatment/istate.htm www.colorado.edu/.../istate.htm http://www.colorado.edu/conflict/peace/treatment/istate.htm http://www.colorado.edu/conflict/peace/treatment/istate.htm http://www.colorado.edu/conflict/peace/treatment/istate.htm Make “I” statements, not “you” statements Use I-statements