A new refund-and-exchange policy amtrak.com/refund-and-exchange-policy amtrak.com/refund-and-exchange-policy amtrak.com/refund-and-exchange-policy amtrak.com/refund-and-exchange-policy amtrak.com/refund-and-exchange-policy amtrak.com/refund-and-exchange-policy amtrak.com/refund-and-exchange-policy changing the refund policy