one serious, two repeat, and two willful violations six serious serious serious willful willful egregious 11 serious and three repeat violations serious one serious, two repeat, and two willful violations willful willful willful serious serious serious repeated other-than-serious one serious, two repeat, and two willful violations other-than-serious willful willful serious willful serious one serious, two repeat, and two willful violations willful other-than-serious