I was very disappointed with the support I received on this laptop.  There was very little paperwork.  It said it came with 90 day phone support but listed no number.  I tried using the HP virtual assistant and that was no help.  I tried setting up my Spectrum email.  I called Spectrum and all my settings were correct.  They were able to give me a number for HP and again I was suppose to use the HP virtual assistant.  The whole thing was very frustrating.