I received my laptop after rush shipment only to be disappointed because it doesn’t work! I started it up and it was stuck on the start up wifi connection screen. So I contacted technical support and they couldn’t help me didn’t even try to help me troubleshoot it. All they did was start a return for me, which I can do myself!I’m so disappointed because I needed this for school and now I’m out of my money due to pending refund. Now I’m having to run to Best Buy and spend more money!