I have only had this computer for a week now but I have been using it quite a bit.  I find it to be just as advertised, a fast and loaded computer.  everything works, and works fast.  I did have the opportunity a few weeks ago to test their service and support dept. (on a different computer) and they have fast support and very knowledgable.  I do not use the computer for gaming, I use it for my business.Ron