Excellent seller! Laptop came in very secure and professional bubble wrap envelope and secure box.  The laptop was clean, looked like new and works well! The plug and cord were sealed in new packaging. The only thing the charger that came with the laptop would spark for some reason everytime I plugged it in.. so I startee using my own charger to be on the safe side. But overall everything is A+ so glad i had a good experience! This is the 2nd laptop vendor I ordered from and this time it worked out well. I believe the vendors name is Qell.