Looks brand new, one tiny little scratch (had to actually look for an imperfection), but runs flawlessly. Purchased the 4 year protection just for safety. I’ve had this for 2 weeks now and not one complaint. It’s small but very powerful. Runs quick, absolutely no issues. Had it set up and ready to go in no time. Was a little skeptical due to the low price, but very glad I went this! Key board and mouse are a little cheap (micro brand) but work nonetheless, will eventually replace the keyboard. Some of the reviews did say theirs didn’t come with a power cord, but mine did.