I'll update the score after we send the unit back in for repairs and get it back.From the time we opened the box and got the laptop running, it had semi-frequent blue-screens and forced restarts. It wasn't super bad in the beginning, although it was quite annoying when it happened during gaming. However, yesterday it started blue-screening/freezing/forced restarts every 5-10 seconds from the time you logged on, to the point that the system is currently inoperable in order to try and troubleshoot anything. The fan/cpu also rev/run super hard for no reason as soon as it boots up, yet nothing was running program-wise.I've talked with support, and I'm currently sending the unit in for repairs within the next week, as they told me after back and forth queries that it appears the system has a manufacturing defect of some sort. Hopefully once it's sent in and they do whatever they need to do to fix it, the system works as it should. I have a similar Predator laptop already, and I don't have this issue with it at all, thankfully.It was a great laptop from the limited time I had when it functioned as it should. Surfing the internet was very snappy, and gaming was fluid/crisp.