The box in which the computer showed up in sounded rattle-y, like some piece of metal was loose inside. When I opened the box, the computer was pretty banged up and was covered in a white chalky substance. (See photos)Inside, a piece of metal was loose and clanking around. I didn't think any damage was done to the computer except for the outside appearance, so I didn't go through the trouble of reaching out to the buyer. However, once I realized that the computer also had internal issues, I reached out to get some assistance but never got a reply. I had to change the hard drive immediately upon turning on the computer as it was fried (which is fine, I was expecting to have to upgrade). But then the computer has been crashing non-stop, with all the stop codes imaginable.The computer sometimes just turns off, freezes, or takes me to the daunting blue screen saying that it "ran into a problem". The computer should then collect information to restart but the percentage stays at "0% complete" and I always have to manually restart it.I've set up this computer for one thing only; recording audio. No gaming, no big programs of any kind. I set it up with my friend who is a computer tech and he says the computer is faulty, yet I cannot get in touch with the buyer. I'm more than happy to redact this review if the problem is solved, but as long as it's up, my experience remains dreadful.