So...i got this desktop bundle on Monday. It's probably premature and cruel to write this review prior to speaking with tech support (which by the way us only available Monday thru Friday, yea go figure) but I guess I can't hude my disappointment at this thing not even being able to boot up because they couldn't even make sure the dang operating system worked and everything was in good shape when they sent it... I'm clearly second guessing my "Amazon renewed" purchase at the moment. I'll update this review IF  tech support contacts me back.UPDATE: So got great response time and assistance from Blair customer service. In spite of all that went wrong I can appreciate a company's willingness to maoe good on their products. They walked me through the repair installation, gave me credit for the mouse I had to buy, and saved me from having to pack everything up and ship it back. All in all. I'm happy. I just hope it keeps working as well as it is now.