I purchased this PC for amateur music and video production, and right out of the box everything worked great! Dual Monitors were easy to setup, literally plug and play. Then.... it happened. In the middle of the night, and in the middle of a project, the power went out, and my hard drive went to see god. I simply asked support where I could purchase a replacement drive, and without further inquiry, They sent me a replacement! It was surprisingly easy to swap out for someone of my limited pc hardware knowledge. The monitors required a quick YouTube reference, but it has been working perfectly ever since. I don't use it for gaming, so I dont know about that.