I wanted to wait a few weeks before writing a review.  I purchased this laptop to replace an old outdated HP.  Everything about it works perfectly and the condition looks and feels brand new.  It arrived on time and was well packaged.  It has Windows 10 Pro installed, so it was easy to set up and migrate my existing software from the HP to the Dell. All ports function perfectly well and it even has a backlit keyboard which is a plus in low light or on an airplane.  Since it is refurbished, it only comes with Windows 10 the rest is up to you to load.  If you want a laptop all loaded up with 3rd party software buy a new one or get a Mac. The only downside (which I was aware of when I purchased it) is the hard drive is only 256GB.  To compensate for the lack of hard drive space, I use the SD card slot for a 512GB micro SD card for the things I don't access too often.  An external hard drive can also be used.  I highly recommend this laptop and the seller is top notch!