This "refurbished" computer was to replace an older (much older) Dell desktop.  I paid the extra to have a technician come to unpack and set up the computer.  I had moved files to a TB drive, so it was straightforward, but as a 77-year-old woman, I wanted it done right.  The computer worked well that day, but the next morning it would not boot.  It finally did, but then wouldn't again.  I had to return it and am using a laptop (Dell) we already owned.  This is the worst Amazon experience I have ever had, but I  was happy to be able to return this piece of junk.