I bought this refurbished/renewed desktop with very low expecations, and it failed to meet even those.  The positives, such as they are, it was packed nicely, and clean, and it did boot after I found the appropriate monitor cord in my basement.  The windows was not activated, but I followed the instructions on the card and that worked well enough.  But that is where it ends.The bads:  The drivers for some of the hardware are not preinstalled, the system hangs before you can get through an update, and has to be hard rebooted, so you can't accomplish that.  The computer also has a tendancy to make loud fan type sounds and occasional whining.  The computer will not wake from sleep/hibernate, constantly freezes and hangs, and took 2 days to download/install chrome after I added my own wifi capability and got it online.  Also of note, the package came without hdmi and wifi, but the return slip says I will be charged if those are not returned with it.  I am a professional IT person, I bought an already "refurbished" because I do not have TIME or inclination to spend hours repairing/troubleshooting pcs at home, I want to spend that time with my family.When I started the return process, which is supposed to be free, they sent a "self ship" label with postage required, and an RMA stating I would owe for accessories/pieces that were never sent in the first place.  When I followed up they sent me a prepaid label with 80% refund notated, which is unacceptable.  If the seller responds appropriately and provides a 100% refund and prepaid shipping label I will update my review to reflect that.