CyberpowerPC customer service is wretched. Been without a gpu from an rma for too long even though it’s in stock in their warehouse. Multiple calls to get status has only to get canned responses even from escalations that it will be 7-10 days. No one seems to be able to give any specific timeframe as to when it will go out. Other than the gpu and warranty issue it’s been a good prebuilt pc. Just wish they could get their customer support team together.