Okay that’s mine story..... I purchase first from different seller a Dell computers, the seller have almost 1800 reviews and 4.5 stars.... that’s was mistake, computer arrive broken and when I contact seller he wanna me to fix that by my self.... I return. Now I see the other computer HP seller name “banana .....” only one bad review.... I say to my self, let’s go give the shoot.... computer arrived in timely matter, installation no problem and no problems at ally I’m very happy and strongly recommend this seller..... sometimes we have to give chance. Thank you for excellent shipment and excellent computer.