Laptop arrived approx. one week after ordering; very well packaged. Obviously laptop is secondhand so it's not perfect. The battery is so-so and you will most likely have to order a new one sooner than later. I have also discovered that on mine, the power button is very fussy and needs to be pressed 6+ times before anything happens... can be a bit stress-inducing if you're a very anxious person like me. LOL Otherwise, product is in very good shape for secondhand and I'd highly recommend ordering if you are in need a laptop at a reasonable price.