The product arrived on time and was in good condition. However, I did need to return for the simple fact that it was too big, for my liking. The 2015’s have an extra inch around the screen so it really makes a 13 inch a 15 inch. The sellers communication could have been better. Sometimes it took 2 to 3 days to hear back. They offered me a discount to purchase a new laptop, but would not provide the discount percentage until after I purchased a new one which is not how discounts work. So I ended up just getting refunded and going elsewhere .