I was really excited to get my laptop because I needed a new one for work. I know that getting refurbished products is risky business but I’ve done it a few times before and they’ve been fine.However, this laptop is beat up. The back corners are dented in and the A key is very worn. There is dust and lint in the crevice where it closes. AND it runs hot. I work on my computer 12 hours a day and this thing gets hot after 10 mins of being open. Not only that, when I opened it to set it up it was all in a different language. It was crazy.