I was thrilled with how fast this product shipped. For a refurbished product it was in very good shape, I expected it to be a little dinged up however it only needed to be wiped down because it was slightly dusty. It was very easy to set up . I did have an issue with my existing monitor but I was able to get it connected properly . I did call Tej at Tech support and He was very helpful and even called me back a few days later to make sure I was okay!. He assured me I had 90 days in warranty and if I had a problem to be sure and let him know.The computer is a  lot faster and quieter than my old one . I will probably use this for personal use and possibly a work at home position.