So far this little gem of a system has greatly exceeded our expectations. Almost sounded too good to be true for a $250 system to replace a 5-6 year old system that was so slow it was practically unusable. This refurbed Dell runs windows 10 like greased lightning and things happen virtually instantly by comparison. First time refurb buyer so didn't know what to expect but they came through. We got another refurb along with this one which I'm even more impressed with. I was worried about things not matching from other ratings and to be honest the only tiny discrepancy was the dvd drive was a rom and not rw. Pretty insignificant for this system's use and it got the rw drive from other comp whose drive was swapped out with bluray m disc burner. Very happy with these refurbs. No way I'd get this kind of speed with spending double I'm thinking. Gave tech support 3 stars but really that's for presentation I guess as no tech support was needed. 5 star buy all day.