It arrived faster than I expected.  It is very fast compared to the 8 year old PC it is replacing.  The packing could have been better. It was missing the top foam piece to hold it steady in the box.Some reviews said that theirs didn't have all the RAM, etc. Mine had the full 16 GB.  The specs said it had a 240 GB SSD, but mine had a 256 GB.  I'm not complaining. It took several tries to get WIN 10 registered. It came with some set up program installed to do that and some other stuff.It kept saying it was not a valid license number. I double checked I entered it correctly many times.  I finally went in through the Windows registration process and it worked. After that, the set up program kept asking for the license number every time I booted it. Somehow I finally got it to stop that.It was missing one of the covers for the add in board slots.  My application requires it to be very RF quiet so I need to get one. It had a dent in the top, but it is not big and you have to expect some things like that in a refurbished unit.The DVD reader didn't open. I opened up the case and it looked like the mounting shifted in shipment. Putting it back into its spot solved that problem.Overall I am satisfied with it.