Nice low cost system for general home computering [word, excel, internet surfing, youtube, etc] and kids playing games such as Minecraft and Roblox as long as the grahpics settings are set to performance or low settings to maintain 60 FPS.The only downside to this system is a personal opinion - the painfully slow 500gb Mechanical hard drive when compared to low end SSD drives.  :)Tech Support so far hasn't been needed and seeing how well built/refurbished the 2 systems I ordered - I dont' expect I'll be using tech support [knock on wooden computer desk!] within the next 90 days.