My laptop showed up with a damaged charging port and I had to fiddle with it at times to make sure it charged. Later it had some kind of problem with the OS and crashed/wouldn't boot properly.It worked okay for a while, but it had issues. The good news is that they accepted my return no problem. I think I just got unlucky, but it seems like they need to just have a closer eye on QC. If you get one of these, give it a close look-over, and when in doubt, I say return it and roll the dice on another one. The return window was pretty long so I had time to use it and see if there were issues.