I bought this on sale brand new and paid for a 4 year warranty after six months it quit working so we sent in for warranty and they said it was unrepairable and refunded cost not warranty, we said we wanted computer with no refund and they would not send our computer back. All computers are repairable and they can’t tell me they didn’t keep computer and resale at full price witch is twice what we paid at sale. We would like our computer we paid for and or a replacement keeping our computer seems like a scam at least.