First of all, the computer looks brand new and came very well packed. Grateful for that.The issues showed up when I noticed that certain character would repeat themselves while typing. Upon further research I found that this particular model is notorious for having keyboard issues.I didn’t know anything about this prior to my purchase, but I assumed that being “refurbished” would have eliminated these types of things.At the very least, a warning could have been given stating that this was an issue.