This was my first experience with “Certified Refurbished on Amazon” and so far it’s been a very happy one. The system came packed very well with clear Windows activation institutions.  The computer was as described, very clean, and free from the usual “wear and tear” I would expect from a 6 year old system. Skytech USA LLC provided support and contact information including a Skype option. Based on my initial experience, I would definitely purchase again.