Obviously I know what I am buying. It is a cheap Chromebook and it is refurbished (not a hope-inspiring combination). Regardless, the “excellent quality” refurbishment on this is not accurate. While I don’t have the trackpad issue that some of these reviews acknowledge, the charging port on my Chromebook is partially broken and doesn’t secure the cable in place. If you move the Chromebook while charging, it comes loose/totally unplugged and stops charging.Of course because this is sold by a third party, Amazon can not replace the item directly. You have to return the item, get the full refund, and then purchase again if you so choose to once again roll dice.