Computer arrived in great condition.  Not well packaged but no damage was noted on the unit.  Computer is fast, especially with the 16 Gig memory and processor.  Have only had it for a short time but so far it has worked well.  Good value for the money.  Speed is great.  Computer arrived without some updates but hoping they will be added as time goes by.  No complaints. Unit does not have a built in card reader but that's not a problem as I purchased one for under 415.  Plenty of USB slots. I'm very happy with this purchase.  Great value for a refurbished unit.  I would have paid much more for a new computer with the same capabilities.