When I ordered this laptop,  I was skeptical about ordering ANY laptop as (in the past) they have always disappointed me.  This time was a exception.  By ordering a slightly older model,  I was able to get many expensive features such as 16GB RAM and 1TB SSD drive and Windows 10 Pro with Office Home 2019 for a very good price.  The issues that I had with the laptop were mostly due to my inexperience with Windows 10 (I usually use Linux). but the support team were kind and helpful just the same.  There was a missing rubber finger pad for the mouse stick, but the support team said they would send on out to me ASAP, so I think that minor issue will also be resolved very soon.  The condition of the laptop was very good and everything seemed to work flawlessly.  I give this company "Olive" computing my highest rating.Since the screen does not include "Touch Screen" capability, I could not give a rating to  that item.