This order went swiftly and without any hassles.  I ordered this refurbished system to do some office work.  I didnt expect much due to the low price but I was pleasantly surpriced by how smooth things went.  The system came with the mini chassis, a mouse, and a keyboard.  I didnt expect the later two but found them in the amazon boxes.  Everything was well packed.  I connected everything and started her up.  I then went through the windows 10 setup, there was no old documents so it was like having a fresh system. Am an old tech guy so I left the system on for 24 hr burn in.  I know am probably the only one that still does burn ins. I honestly would not hesitate to order from this vendor again.