I unboxed the computer, and the power cords for the monitors were missing as well as the WiFi adapter. A quick message through Amazon resulted in a phone call from customer support. Missing items were received within 3 days. Once hooked up everything runs great. 4 stars only because the wireless keyboard did not work.Update as of today: the computer completely crapped out two weeks after their 90 day replacement warranty. No power at all. Even after buying a new power supply. Of course they would do nothing because it’s after 90 days. DON’T BUY REFURBISHED CRAP. Especially from them.