My PC came neatly packaged, held in place by foam. It booted up and installed Windows in under 20 minutes and has ran smoothly since.  checked the specs and everything I paid for seems to be in order and it certainly acts that way. The SSD makes regular tasks SUPER snappy and it had the memory promised. The main drawback is the lackluster battery life these Laptops get. Upon some light research I learned that computers are loved despite their age. Being made out of sturdy aluminium the worst signs of wear are dents from being dropped. They are highly modular with easy and inexpensive upgrades being available easily! CPU, RAM and HDD can all easily be upgraded in 20 minutes or less.