My Kingdel Fanless Industrial mini PC arrived in a timely fashion, well packaged and in a very good condition.  I promptly verified the hardware/software specs and everything was as advertised on the site.  I received courteous messages from the seller about my purchase with information on how to check my software as well as how to troubleshoot in case I had issues - I had no issues.  I am very happy with my purchase and will ordering another PC from them for my home office in the near future.  Thank you for your excellent customer service!