The laptop appeared perfect upon first opening it and signing into my icloud. I plugged it in to charge and it charged for about 30 minutes untill it started showing an X symbol on the charging icon. I tried with an apple brand charger and nothing would work. The only way to use the laptop is while it was connected to power. Also upon opening the laptop was already overheating and the fans are extremely loud. If you’re going to buy a macbook get the M1 chip. Dont waste your money on anything before apple introduced the M1 or M2 chip.