Very happy customer.  Color me impressed!Shipping is 10 stars out of 5.  From the time I ordered to arrival at my front door was just shy of 2 days.  The item was packaged inside a small compact solid box encompassed within a superb air pillow surrounding the entire computer. The entire box was also wrapped in waterproof packaging.  Sort of a pain to open, but I have no doubts this computer could have sat in a bucket of water and would have remained dry inside.Product:  It arrived in great/clean cosmetic condition for a four-year-old computer.  There were a couple of tiny-tiny nicks (nothing larger than a few grains of sand), but it had been thoroughly cleaned and had no dirt, dust, or smudges anywhere on the case.  It was as close to brand-new as a four-year-old computer can possibly be.  I have not powered it on yet (will this evening) and am not expecting any issues with how everything else is so far.  *If* there are any issues, I will update this review.  If you do not see anything else, you can take it that I am as pleased with this "renewed" computer as I am with the care taken in shipping it to me.I will absolutely look at this seller again in the future if I need some renewed tech gear.  Service was EXCELLENT.