This was way cheaper than other laptops I looked at, including its own successor, which is a big reason why I got it. Screen is clear. Starts up easily. Tons of bloatware to clean up--overwhelming at first. It's hard to know what some of the Acer apps do--Jumpstart, for example--even if you Google them. (I wound up deleting it.) The Microsoft apps are pretty overwhelming, too. It's a very small hard drive so cleaning out unneeded programs is important, but if you don't know what the programs are for, it's a big job. RAM mystified me. Hardware ate up a half Gigabyte when it had 4 GBs RAM. I added another 4 GBs RAM and the hardware then ate up 2 GBs. From other reviews, I understand no matter how much additional RAM you add, the hardware gluttony halts at 2 GBs. But if hardware could operate on half a Gig when it had 4 GBs RAM, why would it require 2 Gigs when the RAM is 8 GB? I added the exact same RAM stick as the manufacturer's used, so that wasn't it. And I used the Windows memory analytics tool to confirm the 2 sticks were both working right. Last, the battery issue. This may not have been due to an Acer issue but I'll never know. Some guy has been hacking my computers for years and amuses himself by wreaking havoc. The battery indicator worked sometimes, and sometimes it was nuts--like it showed amber when it was almost full, or it reported it would be fully charged in 22 minutes when it was in the high eighties (something like that) but reported it would take 40 minutes of charging to top it off when the meter said it was at 94%. So--useless, and I've only had the laptop a week or so. Hopefully the battery issue will disappear if the hacker leaves it alone, but I believe my last laptop would have lasted longer if he hadn't messed with it all the time, so we'll see how this one survives. Windows Updates are riddled with yellow "Warning!" messages but again that's probably my stalker's doing, not Acer's.