Product was as described and was packed extremely well!! Only problem (if it was in-fact a problem) was that the keyboard and mouse left a lot to be desired ;-( However, I added a new keyboard and mouse more ram and it is running just fine!! I'm happy with the purchase,  company,  product and You'll be too!! It is exactly what they had said it was!! In my case a 17 inch Apple (2-19) iMac (probably never to be released again!! So, if you're looking to buy one, this is the company you can trust!! I did and I'm a happy camper ;-) Hope this helps ;-)