Got it yesterday. My system did not boot up so I tried to contact the seller to which I noted it takes 2-3 days for an email response. I then got a hold of their support folks via support chat who are off shore. The only solution they had was to offer a refund. Friendly but not much headway.  I decided to open the case, and I found the hard drive disconnected, I'm not sure why, but after reading other posts I'm not surprised. I plugged everything back in and got it to boot up. Once it booted I was able to complete normal windows setup process for new operating system and I was off and running.  It was nice that there was not a bunch of ad ware on this. Its a clean operating system for the most part and I can configure it  as I see fit.  If you're somewhat tech savy you may end up with a great deal, if you're a button pusher..then you may be testing your luck. For me in the end it was a great deal but only because I do have some tech knowledge. Overall it was great deal for me.