The Chromebook came as advertised with the exception that it does not have a backlit keyboard as it was listed as having. It is also completely out of it's warranty period, which was not mentioned. Overall the Chromebook is excellent. It is a little larger and heavier than I expected, but not so much that it is going to be a problem. The picture quality is excellent. As with all Chromebook's the audio quality is good, but the volume is very low. This is compounded by the speakers being on the bottom (do the people who designed this have a different way of holding a laptop where speakers on the bottom is a good listening position?) Downloading any volume boosting extension will solve the volume problem. It has a large keyboard and touch pad, and the touchscreen works well. It charges relatively quickly and the battery seems to last. I have noticed that with 100% battery, when you unplug the charger, there is a noticeable dimming of the screen, which I will have to look into. I've emailed the seller and I am waiting to hear back about the backlit keyboard and warranty. I am withholding 1 star for not having a backlit keyboard 1 for not mentioning it being out of warranty and 1 waiting to see how this is handled. I will update the rating and comments as soon as the dust settles.Update. I had a response in under 30 minutes. They apologized for the confusion and gave me the options to either return it for a full refund or they would send me $20. I took the $20 which will buy me a keyboard light. Promt, polite and offered a solution acceptable to us both. Great customer service.  Changed the rating to 4 stars.I have a defacto 30 day warranty, in the return window. Lenovo has a 2 year, in home, service in 24 hours warranty I can purchase, that also covers the screen and accidental damage (if I drop it and crack the screen I'm covered) for $122.45 (plus a warranty reinstatement fee if $22). Even with a bogus reinstatement fee its a good deal. The seller, Amazon and Lenovo customer service all did a good job on this one. 2 thumbs up! 👍👍