I really loved this Chromebook for the last 17 months. It was sturdy, great keyboard, crisp touch screen, snappy processor - perfect for my needs. Then it just up and died on me. After spending time with Google support trying ALL the troubleshooting techniques, we were una ble to revive it. Since my Pixelbrick is 5 months out of warranty, Google recommended that I contact ubreakifix to pay for a repair. My Pixel 4XL had similar issues which had to fixed by the same repair company. I think it's time to look elsewhere for my mobile and computing needs.