When I received my computer it wouldn’t  load past the set up screen, where you choose your time zone. It just cycled from that screen, to a windows loading screen, back to that screen. The next step should be the to choose the network, but it didn’t get there.As for the condition of the tower sent, it had a piece of metal, most likely some sort of retaining bracket protruding out the front. There is a screw missing from the back of the tower. There was a usb for a wireless mouse left in the back of the computer, telling me it was not inspected like the selling description says.I was also shorted a power cord for one of the monitors, which is was the least of my problems with this unit. Returned for a full refund, which as of today, I’m still waiting on.