Everything works as advertised with no dents, scratches, or cracks. It is an older model so don't expect an top of the line Microsoft Surface. It's good at what it does.The touchpad works better than the newer ones since it has physical buttons. My old i-7 Dell laptop had a Novabench rating of 795 and this i-5 HP has a rating of 1101 which is definitely faster. This laptop is about 15% faster when plugged in vs battery only. Battery life is between 5-6 hours. The screen has a slight whitish tint that I haven't found an adjustment for. The fingerprint sensor is swipe style which isn't very accurate so I have to use pin often. The camera works fine for video conferencing. Claims to have an SD card reader but can't verify it works. Keys are backlit which is helpful at night. WiFi works well as does wired internet. Built in speakers and microphone work well for video conferences. This HP laptop has become my main machine now.