Said it would be here in 3 days, it arrived in 2.  Good start.Let's get it out of the way, what is the deal with the lights?  There's a remote (no instructions) to turn them off, but they rise from the grave on their own...  Annoying.  Maybe I'll look for the jumper inside the case.So now we have the tedious and often painful task of beating a new Windows desktop into submission, which I have done once or twice in my career as a network and desktop engineer.  I retired just before Covid, so it was a rather nostalgic experience, applying Windows updates, searching for C++ libraries...  Nostalgia is an interesting word, I believe it literally means "our pain."  Though I miss my work, I was reminded of some of the reasons I retired.  In the end, no issues my sneakernet can't handle.As an engineer, I am extremely picky about my desktop.  Most users will still need to do quite a few updates, but most should be handled by Windows Update.  Eventually.  Any build issues are on the vendor who configured the out-of-the-box image.  While that image is out of date (2019?), software issues can be worked out.The hardware is a joy.  I worked with Dells almost exclusively for the last half of my career, loving every minute of it.  I bought a refurb, but aside from the idiot lights, you can't tell it from new.  Good job.  I'm not keeping up with industry hardware, so I have no idea how good the SSD drive is (we usually used Western Digital SATA drives), it came with an NVidia GeForce card that will support BG3 and does indeed have a SATA controller if you wanted to add storage.  I know it's a refurb and the Optiplex 7020 cost way more when it debuted, but I am still amazed at how much hardware I got for pennies.Biggest drawback for non-tech users is probably the dated image.  You MAY need someone tech savvy to stop over for coffee and nudge your machine in the right direction, but if you let it sit for several days, occasionally rebooting to install updates, you'll probably be OK.