This all started when I bought a NEW Laptop from Amazon and it was really slow and I had to return it. I had bought a reconditioned laptop from Amazon before at a great price so I checked what was available. That's where the merry-go-round started.This was the third one of these I bought and returned. I was very pleased with the speed but within weeks they all developed a problem and had to be returned. Also it would not have happened except Amazon did not return my money to my bank the first time they put it on a gift card ( my fault they said ) same with the second znd now the third. Now this was almost $400 and I needed a computer quickly.Besides that the price for the same computer kept going up every time. I was never offered a replacement only a refund. The last one was another $105 and checking now they went up again. Time to look elsewhere when my money is refunded if ever.