This company sent me out a bad computer knowingly. My computer showed a blue screen from the first month I received it. As time went on the computer kept turning off  and would not turn back on, for hours, so i lost money from work. Since I'm  an older person that doesn't know much  about computers I felt maybe i downloaded something. However I work from home so I only use this computer for that purpose. I only had this computer for a little over 90 days. Instead of trying to do the right thing to exchange or give a refund or call. They will only email you instructions. On a computer they know is not working correctly. They are not concerned with trying to do the right thing or even being concerned. Computer are supposed to last years, NOT MONTHS....Stay clear of purchasing from them. Buyer beware!!