This product died an untimely death within a year of receipt. No hard living - simply used for writing and occasionally streaming videos. It was good while it lasted - and the touchscreen was a nice feature - but ultimately, it succumbed to the black screen of death. We awoke one morning, and alas, this product did not.It no longer turns on, no longer charges, no longer shows any signs of life. The estimate to "determine the problem" will cost more than the product itself. Unfortunately, this HP Chromebook did not last long enough to deserve a good rating.