It’s a beautiful Chromebook and my daughter loved it - especially the touch screen feature. Great for her school work but it stopped working. No one could get it to turn on and it would not charge. They sent me a replacement item and after a few months same thing happened. She is really sad and I am beyond disappointed. I’ve always felt badly when reading reviews of paying customers who received poor products. I’ve always felt so lucky that I got a good item. Guess my luck ran out. Will never order this again and am now worried about where to get a reliable Chromebook. These things are so mass produced and refurbished. It’s terrible for a child to lose the device with all their school work on it - twice now! BUYER BEWARE.