PLEASE READ: upon receiving the Mac book, I was pleased of the packaging. Once opening I noticed a few dents which were expected Ain it is a refurbished computer.  (shown in pictures) the first thing i tried to do was put my new case on the laptop, bug it didn’t fit properly because of the dents. Disappointing.I then went ahead and plugged the computer in to check out the battery. Worked as expected. While setting up the computer all went well until a message popped up saying I would have to use remote management in order to have the computer set up. (See image of the message on screen) I figured the previous owner hadn’t had all settings erased (which was still odd seeing as though it came verified that it had been checked by the seller) I called Apple to see if they could erase it. After completing what I though were steps that would get me past whatever firewall this was. This was a fail. I just processed a return on this item and hope to get my money back.