So I bought a unit last October, thing came with a PSU that died after a few restarts. Contacted their IT service and had a replacement sent out immediately, and that worked until 3/29/23 when something shorted and killed it. I have another unit coming 3/31/23 but overall, the thing is quick, room for minor upgrades, and runs demanding games like BeamNG.drive with a few tweaks in settings. Runs at 1440p with a 165MHZ refresh rate no issue. I give a 5 for quality and service. UPDATE: I have used the new unit for a few months. The issue are the garbage Wi-Fi and Bluetooth adapters, one had driver issues, other overheated and crashed, killing my internet connection. Overall, runs great