This refurbished laptop was bought to run legacy software (Windows 10 only) to service transportation equipment.  The unit was in good shape and contained all of the hardware and software as advertised.  The unit was clean and well-covered with a refurbishment film that hides any marks on the case and improves handling.  The battery was in good condition (rare for a refurb. laptop) and provided at least two hours operation.  A new (surprise) Dell AC adapter/charger was included. The external connections all worked and the unit was efficient for my purposes.  The shipping box/packing was excellent.  The unit was made in 2017 but the listing said 2019.  This does not appear to affect its performance.  Good value.