Product arrived quickly and damage free. I cannot believe the amazing value this computer is. Plugged it in, set it up and it works like a dream. The customer service is first class. I was hesitant getting a renewed computer, and some of the reviews were not that complementary. I can only state, this is one of the best sellers and products I have ever found on Amazon. I would give this a strong thumbs up from Amazon, Apple, and the sellers. You will not be sorry.