Purchased a Restored 12" Macbook from JemJem through Amazon for school. I was worried because I read that Restored Amazon items can be hit or miss with whether they work properly or not. Came in cardboard box but was the laptop I ordered. A small nick near the USB-C slot and some scratches on the top and bottom, but this is expected wear and tear when purchasing a Restored item. I was worried about the battery shorting out with other review and the computer getting hot, but so far, the battery holds it charge very well and the computer is not hot at all! Overall this is exactly the product I was hoping for, and nearly $400-$500 cheaper than purchasing a refurbished Macbook through Apple. Would definitely recommend!