I am extremely happy with the end result of my purchase with this seller.  My refurbished Dell has been working beautifully for about a week now.  It’s pretty fast, it stays cool and it’s quiet like a mouse.  I’m comfortably able to do anything I feel like doing on this PC and haven’t run into any problems.  It’s perfect!  If for some strange reason you receive a defective computer, this seller’s tech support will be there to take care of you to make it right and have you up and running as quickly as you’ll allow them to.  I highly recommend this seller to anyone looking to upgrade.  I would also purchase another PC from them if I ever needed to.