If I could give this product four and a half stars that's about where I would put it. Considering it is a refurbished computer, it works very well. The package came secure with the computer, a charger, and info on the warranty. I've been using the laptop for about a week and a half or so and I've had no major problems with it. One thing I would point out is that the battery life is significantly worse than if I had bought this device brand new. I get a maximum of 3 hours on a full charge. In addition, some of the keys are difficult to press, but not a single one is dysfunctional. Overall, I think it's very much worth the $125 I spent on it. I also went with the "Refurbished-Excellent" option when purchasing.