The item shipped quickly, was well-packaged, and is void of any visible defects! It's a beautiful laptop.... However, upon receiving it--immediately out of the box--I received an error message that the battery needed immediate service, because it cannot charge. My power source is completely reliant upon my adapter. I'm so glad I purchased the protection plan/warranty, and I highly recommend any other customers do the same!Given that the warranty was especially cost-efficient, I still believe this laptop was worth the discounted price.