My laptop stopped working after having it for 4 months. The screen went glitched and it went black. I've never dropped the laptop or even overuse it.  I sent over to Acer to get it fixed and they lost my laptop when they were returning it to me and blamed me for not reaching them in time. I reached out in a 2-week time span. I was home all day due to COVID these past few weeks and I never received my laptop back. I would not trust them.Furthermore, the volume on this laptop is horrible.I just lost a lot of money and I'm never buying an Acer product again because this isn't the first time their product stopped working within a year.