Don't let reconditioned scare you.  This laptop looked brand new upon receipt, including the screen.  Everything works perfectly.  The machine is lightning fast. The I-5 Intel chip will only process Windows 10.  So if you want Windows 11, keep looking.  And best of all, you have a 90 day return window, so you you can break in the machine with no worries.  Installation took less than five (5) minutes.Amazon Technical Support is available 24/7 right from the laptop.  I contacted them once after midnight.  They didn't rush me to wrap up.  It's all good!  I can highly recommend Amazon reconditioned computers.