This product has brought me into a deep depression as it did NOT function as it should. I bought this product both for entertainment (ledger) and business (school). To start, I could NOT download a simple game that can be installed & launched. Now, because Coronavirus, my niece has online schooling of which she couldn't get into because the program (platform) could NOT be downloaded as well. We had also tried to stream on YouTube but the chrome search engine was extremely time to load and my internet is working fine with other devices. Now, when I felt that things can't of getting worse the power adapter has STOPPED working. This is complete madness as this  product was recently bought and I was assured me that product is good. I feel like a total fool. I am now also faced with an additional cost of US$53.00 to send back to you (Amazon) with the hope of being refund.