I ordered this pc for my son for his online school learning and meeting as a Christmas gift to replace his school provided chormebook . The first order was a defective one. It was fast and smooth but kept crashing and restarting randomly around 5 to 10 times per day.  Otherwise, it was quite good so I contact the seller : Greentoptech to request for exchange. They responded quickly and asked me to order second one and return the first one then they will refund. They also agreed to pay me back the price difference (price going up at that time). I also requested to return the defective one after I got the new one. My son is satisfied with his New PC. It is much much better than the chromebook. No more crash and fast enough to handle multi all basic tasks (online meetings, youtube, internet surf…) just it is not a gaming computer because the GPU not that powerful. I recommend this daily use purpose desktop and this seller.