I got a refurb computer, but because of covid and the move to working from home, I did little more than plug it in and see that it booted - that was the one time it booted successfully.  When my primary computer power supply popped, I needed the refurb fast, only it didn't work, and then I had no access to the policy because it was on the computer!.  I contacted the seller through Amazon, and they wanted to see a picture, but the link provided for the response, didn't allow for attachments - Tell me this isn't on purpose!  So even though I had a policy and could see the order on Amazon that I had purchased it, I couldn't get it resent and ended up spending $465 to fix the refurb and get my data back.