It should have been a sign when I first bought it and the sound was quiet, the screen was naturally dark, and the battery life was seriously 2 hours. Couldn’t even make it through all my zoom classes without being plugged in.Here I am, 11 months later, and the mouse pad stopped working WHILE I WAS USING IT!!  I didn’t think much about it and thought it would just go away, two months later, it still has not. Just today I noticed my touch to get in stopped working, so I finally called tech-support thinking they would help me and either offer a refund because I’m within a year, or tell me the location of a place I can bring my computer to get it fixed. Nope. It took over half an hour for them just to tell me that it’ll cost me $80 for them to try to do something that may not even work. Definitely not worth the money, go put it towards something more reliable. So disappointed.