I can't really believe that this company would send a computer that looks like it fell off of one truck, then got run over by another truck. I mean in the description it specifically says "There will be no visible cosmetic imperfections when held at an arm’s length." and that is just false with this unit.I bought this computer for my mom becuase hers was just way too old and way too slow. I was able to migrate all of her files and preferences over from her old machine to this one. Yes, it works WAY faster and should serve her well for a few years. If all you do is browse the web, it's perfect for that. It could probably game via Stadia, but it's not going to play any local 3D games well. Facebook, email, YouTube, that's all my mom needs.Overall I'm happy with the performance 4 or 5 out of 5. But the chassi is scratched, cracked, broken in multiple spots. Looks like it was packed well so this was the way it was when they put it out the door. I'd return it and ask for a new one but that would mean putting my mom back on a useless computer for a while, and at this point I'm just trying to get over the physical damage, and hope that it works for a few years.Just be warned that if you don't want something beat up, be ready to ship it right back before setting it up, if you're ok with cosmetic damage, you'll probably be fine.