Bought this laptop for Christmas - not expecting a lot, looking for a basic laptop to do some web surfing on and maybe some document editing. Seemed pretty good at first although there was some trouble with it remaining on the home Wi-Fi. Then after about 2 months of usage the battery said it was dead even though it had been on the charger all night. Tried several times - no luck. That in and of itself, wasn't so terrible - given it was outside of Amazon's return window, contacted Chuwi and was told I would need to return it to "Hong Kong". No address, no anything else. After a few back and fourths with them in which I asked for simple things like "Where specifically in Hong Kong" and "How long will this take", I received an answer of "3 to 4 months". For a laptop I've had for less than 3! Fortunately, I contact Amazon and they were kind enough to extend my return period and it is no longer my problem. Just giving a warning to any other US based people - if it goes bad after the return period, you're gonna be out of luck for a really long time.