First time I ordered this it came DOA I also previously bought a higher quality Acer with a dedicated graphics card, but I did not like how the hard drive connector was hooked up right next door to the WIFI card which  failed. I was going cancel and buy it again but decided with the way that laptop was designed it would be a future problem I did not want to deal with it also only had one RAM slot, so I rolled the dice and bought this again. If it fails in one or two years I can at least say hey I didn't lose much and can salvage the parts.  If you use Windows nowadays it has to have 8GB this coming with 4GB was not acceptable but I know how to do basic upgrades. This came with  2 memory slots if the cheapo wifi card fails I will buy a small external one in 6 months since I no longer trust the wifi chip. If your laptop dies within the 30 day period do not screw around return it ASAP.I put in a 16gb memory stick in the second slot, and a 512 GB  SATA SSD for additional storage.  I also bought a USB fingerprint reader that I put in a 2.0 usb slot.  If the product works right out of the box for a few days then from my previous experience the laptop will work fine until you mess it up in a few years in which case I will salvage the parts and throw the piece of crap by that time away. If it still works then it will be installed with a flavor of Linux that I will then put in.I had an old 11 inch quad 900mhz processor upgraded to 10GB RAM and it works fine with Linux but Windows not so much so I am sticking with this laptop for media consumption until it is so far gone that I need to put Linux on it.Also like me please keep your expectations low so you will not get disappointed. I had to return laptops 3 times until I settled with this.