I was hesitant about buying a renewed/reconditioned PC, but the seller "itreplay" has reassured me of any doubts I may have had. I am very satisfied with my purchase and this seller. When I opened the box I was very impressed how well it was packaged. The PC looks new inside and out, runs great and is super quiet. Amazing customer service, one of the best I have encountered on Amazon. I will definitely buy from this seller again.