I ordered one of these i5 NUCs on March 1 2020. Near the end of the month the unit failed, cause unknown. There were no issues prior to the failure. It just ... died.I contacted the vendor, Techno Intelligence describing the failure. With no questions asked they issued a shipping label for return. It went out on March 31st. Today, April 3, 2020, I'm holding a brand new replacement ready for installation.I consider this vendor to be exceptional, and worth doing business with again.As for the NUC 7i5BNH, until the failure it ran flawlessly. I set it up with a 2 Tb drive, and 16Gb of RAM. Day-to-day usage was for SDR (Software Defined Radio), web browsing, and general file storage and information retrieval.It's a peppy little computer, perfect for tasks that don't require vast amounts of computing power. Basically, an ideal desktop machine. I am running Windows 10, and had a few driver issues when I first installed it. But they were easily resolved by going to the Intel NUC support site and downloading the Win10 bundle. Once installed, everything ran perfectly.I recommend the NUC7i5BNH for anyone looking for a simple desktop environment.