I bought two of the renewed i5's for my parents to use.  One of the two had clearly been used recently by someone else, because when going through the setup process, I had to input an email address from the Elk Grove Unified School District.  I couldn't continue unless I had an email associated with that school district.So clearly Amazon or Titan, or whoever is responsible for wiping these PC's, and installing a fresh copy of Windows, didn't bother even checking this before sending it out to me.  It was returned to them and they just sent it right back out, without checking on it.Part of the reason people feel confident buying USED products like this is the idea someone is checking these products, RENEWING them, before sending them back to the public.  Some really basic stuff, and it wasn't done here.  So BEWARE.