Webcam stopped working one day & can’t find the driver. IT couldn’t fix it either… touch screen doesn’t exist, not sure why that’s a metric. Screen quality is good. Battery life is fine until you’ve had it for a year. I don’t leave my laptop on the charger & definitely not when I’m using it…. The battery life has still decreased significantlyI’d return it or have it serviced but I have so much stuff saved on it …