It should be known and expected that when buying a used product online, there's always a good chance of getting unlucky so take this as a warning before you order. With my order specifically, the delivery process was sub par but I did receive it before Amazon's initial set date. As far as the Mac itself, I did receive the Mid 2012 15inch Retina Pro model (though as useless as that information may be, it seems as though some other reviewer didn't get what they were expecting). It does have a handful of dead pixels that aren't very noticeable at all unless at the all black startup screen and other than that, it does have some bumps and scratches that are nothing to bat an eye at. Overall, I got what I was expecting and was pretty satisfied with my purchase2021 Update: It died. Seems to be a battery issue but I took it to Geek Squad only to find out it is considered an "obsolete model" meaning they cant repair it and I would have a hard time finding someone who will. The cause could've been from user neglect, but I treated it like my baby and nonetheless it is now a useless piece of metal. If you're looking for a used Mac I recommend just buying from Apple's official refurbished shop or make sure whatever model you buy isn't considered obsolete and can still be repaired if anything happens. Can't say I'm super surprised.