I have a list of things that were wrong with this right out of the box. I don't think this was 'refurbished' at all!- Would not boot into Windows- Would not reboot without restarting- Took an inordinately long time to start - especially considering it has a SSD- WIFI dongle got hot within minutes and cut out (and when it said it had WIFI, I wasn't expecting a dongle)- Two USB ports on the front were inoperable- keyboard was crushed on arrivalI didn't play with it long enough to add to that list, but any two of those would be enough to send it back - which I did.