Received the Mini PC today and it was surprisingly slow. I am using this in a small business setting where all of our main applications are served through a web browser. Compared to other computers (Mac Mini, Chrome Box, other Microsoft machines) this is by far the slowest in loading the sites and web based applications like google sheets. All other reviews I've seen rave on the speed of this machine, but I do not see it.**Updated** I received an email from the company (contact person is Fiona) and they worked with me to replace the Mini PC to try and see if it was a defective machine. The offered to not only send a new PC but an upgraded version of the PC. Once I received the new Mini PC and set it up, I could tell it was faster and I am really happy with the performance of this one! Overall my experience has been great and the customer service was exceptional and quick to respond to my issue!