Pro - Product works great and came with Windows Office Suite.Con - Product came out of refurb with the motherboard ports not aligned with the backplate. This was caused by the motherboard not being mounted properly in the chassis. I had to open the side panel, remove all connections to the motherboard, take off the processor heat sink and remove the motherboard in order to reseat the motherboard properly. If I didn't have the ability to do this and the thermal paste to remount the processor heat sink properly, I would have had to return it and wait for something I needed immediately after it was recieved.