I was a bit worried when I saw how beat up the box was, but thankfully the machine itself looks and appears brand new! The only issue I had setting it up was that Fusion Drive was unlinked and showing as 2 separate drives(the small SSD and the 1tb HDD) after searching around the web, I tried Apple's "Mojave" directions to reset it. After that failed. I web searched again and found someone that used the "High Sierra and earlier" directions to great success, and "VOILA!!" restored Fusion Drive! If anyone needs to do this, just know it WILL COMPLETELY WIPE THE DRIVES! I poked around and noticed the drive discrepancy before doing or adding anything to machine, so it wasn't an issue at all for me.Beyond the relinking, the machine is living up to all of my expectations! After using laptops, iPhones and iPads for SO long, it is very refreshing to be back on an iMac with the screen real estate to REALLY make use of multiple windows! This machine was a great purchase and is an absolute joy to use!