It was a great product, ordered the acceptable condition - was expecting noticeable wear and tear wasn’t surprised with the spot shown in the picture, THIS WAS EXPECTED as it is a USED device in ACCEPTABLE condition. I was though upset that when I received my device and tried to plug in headphones, the old owners head phone peace is stuck in my headphone jack making the headphone port unusable. Not sure if the seller was aware that this had happened but wanted to alert to anyone thinking about buying, this was an issue I wasn’t expecting. Other than that it has been a great experience with this purchase.