So all was fine at first. I did not like the white keys with the back light as it was hard to tell that they were lit up. but then, one day, a few months ago now, it just stopped working, went blank, not sure what happened. I was busy and could not work on it, but just today, I just got it back out and it did start up but it was on a Repair Page for Technicians - which I am not, and it was asking what part had been replaced. Got stuck and then went on YouTube to find help and found the PC Monkey. He was great and I got passed the error page and reset to factory settings or whatever and am now, re-setting it up. Hopefully, it sticks!