not one but I got this issue for 2 products, i got this laptop prime day price which was very nice, I did not give attention to charge state firt time, and second day my laptop died , i tried to charge with adapter but was not powering up , I ordered extra adapter from sam brand( BTW I AM good with computers its my job). I requested replacment ( I thought its for one device issue) ,, replacement came and as you can see on photo power adapter again did not charge laptop at all , this is second laptop .. I tried new adapter too, now I returned both, then dont waste your money .they have faulty product trying to make money from there