Purchased "GOOD" quality. Works as intended, however the battery is at 82%. I don't mind scratches (which the laptop has few) however there are two, penny sized dents on the lid which really bother me. I will be returning. Since I purchased "GOOD" I will give 3 stars: it is functional and well-priced, but the battery is nearing replacement already, unfortunately. For the price of a replacement you would exceed an "EXCELLENT" item... I would recommend to just buy that.*edit*They send you a return "label" but it merely contains an address. You need to pay for return shipping. Remind me to not buy from anyone who isn't shipping through Amazon in the future.