I didn't get snagged too bad on this buy. When you buy Refurbished (renewed) computers it's usually no more risky than buying a brand new PC. If you are one of the few who gets a bad one, ask for a replacement. 9 times out of 10, the replacement will satisfy you. In my instance, the only problem I had was the 3/4" speaker jack nor headphones worked. BUT at the price I paid for this refurb, it was an acceptable loss when I consider USB speakers worked fine, and that the system is a 4-Core 3.0Ghz CPU, with 8GBs ram - you won't find a new computer with those features for this affordable price! At this time its under $150 and its amazing. Dont expect it to look new - most likely it will have a few scratches or a scant few blemishes on the case. The INSIDE is what really matters. Its like Sleeper Hot Rods. They look like junk on the outside but run like a beast on the inside! Now thats kewl! That said, also keep in mind - if you are a hard core gamer, this wont work for you - not without beefing up the power supply and buying a quality graphics card and maxing out the Ram. Its great as is for average games and moderate software uses. I'd recomend buying this PC, just use common sense when using it and it will do you great.