Computer came quickly and was packed well. Unit was clean, inside and out. Made sure everything was seated and plugged in correctly before I fired it up. System Immediately crashed. The unit kept restarting and getting a little further along the setup but would continually crash to the blue screen. Ran the HP diagnostics during boot up and found the memory was corrupt. Pulled out the sticks of RAM one by one. 2 of the 4 sticks are bad. Now that they are out the unit runs great, setup was a breeze. If I had paid any more then I did for the unit I would try and get Amazon to replace the RAM but whatever. 4gb of cheap RAM isn't worth the hassle.Side Note - Buy a mouse and keyboard if you get one of these refurbished models. The ones they send are really cheaply made.Overall it would have been very frustrating for someone who is not very proficient with computers