The first line in the product description by my seller,  USTRG Ltd, was: "This Certified Refurbished product is tested and certified to look and work like new."  The unit had several scratches; it did not look  like new.  The computer would not boot up even after I went through Windows repair/troubleshooting.  The product looked and performed like a used PC that had been wiped clean.  The product may be a good on, but I won't buy from  USTRG Ltd.