Packaged was great, both monitors match, CPU case does not sit flush. But the real issue was the screen was jumping and cutting off. I called the number on the paper that was enclosed and it was amazon they said they had to reach out to the seller. 4 hours later, I got a email from Amazon saying I needed to email the tech support for the seller. Tech support has office hours conflicted with my work schedule so I was not able to tell him the results of my trouble shooting until the next day. He was able to determine that the v card was defective (this caused me only to be able to use one monitor) he sent a replacement and now it works great. I hated that I had to take the cpu apart and do repairs. I literally had to remove the v card and then hook one monitor up to the other outlet then when the new card came in open again and install it. I feel like I bought a machine off the side of the road. I am happy that they have a good tech support that can diagnose over email. I almost lost my job (new remote position) because of this