The product is refurbished so I wasn't expecting perfection.  It is missing a rubber foot and a small white brush of paint or something on one side.  I thought it was WiFi ready based on the description but found I have to use a USB port for a Wifi attachment.  The irritating thing is the Power light doesn't turn off  after the unit is Shutdown.  Yes, the fan is off and it is really shutdown.  The MOST irritating thing is I called the "Support" line at CNBCom but no one was available.  The nice operator took my name and number and issue and said someone would call back.  It has been 24 hours and still waiting.  So far there has been no issue with the operating system.