Received the laptop without a power supply. It was packaged in bubble wrap that was opened, so don't even know how well this was refurbished before being so unprofessionally packaged. Now I have to go looking for a separate power supply to test this out, which is very disappointing, since I was so excited to get this considering the high reviews and the two other Acer's I have for my kids.Disappointing getting an Amazon package in the mail and it is unusable!