Came in a clean box. Very clean. I'm very happy. Seems to be just as described. I'm just getting started with it. The set up and download went well. and fast. All the parts seem to be running well. I'm not a gamer, and  I'm new to HP....and Win 10, (  taking my time figuring it all  out. Has what I need and some features that I'll never use. ) Glad i did not spend more for new, I have only had it for 2 full days, and haven't tried much, and still have not loaded it up with my data... it is going well.