I am thrilled with my purchase of this CyberPower Gaming PC! The shipping went well and the box was in pristine shape. Upon opening the box and removing the computer and accessories everything was nicely packaged and clean. I noticed the RTX 2070 Super video card was a Gigabyte brand with the three fans, which is fantastic! I did not expect the 16gb memory to be encased in a nice white shell which really looks great with the rest of the interior of the PC. I was able to hook the PC and begin updating Windows and drivers immediately. The only issue I ran into, which is probably partly my fault for not noticing while I had the case open originally, was that the USB ports were not working at first. I finally noticed that the cable for the top of the case USB ports had come unplugged. Simple fix.To be able to purchase this amazing gaming PC at this price is a steal and I would recommend this to anyone looking to upgrade. I will continue to purchase from Amazon and CyberPower PC going forward.