I was skeptical of buying a refurbished laptop for many years. I actually didn't know what refurbished really meant except knowing that there were some issues with the equipment that got fixed and now is being resold. Who fixed it and how? No clue. I was pleasantly surprised that this refurbished laptop came in a Microsoft re-certified box with plastic wrappings like a brand new laptop. The laptop came in great shape (listing was for excellent condition) and I couldn't find any visible flaws with it. The screen is absolutely amazing and the touch and feel is premium as marketed. I have only owned laptop of other brands like Lenovo, IBM, HP, Asus, etc. but nothing compares to this Surface laptop except my wife's Macbook.  I am a light user that mostly use the laptop for web browsing and MS Office stuff. It's been smooth and battery seems to charge fine. The 15" is a bit heavy though (probably because of the nice metal casing) but I am very happy with it after owning it for a few weeks.