Arrived a couple of days early. Indistinguishable from brand new. The Dell support website indicated the warranty had been expired for only 8 months. It has Windows 11 Pro rather than the Windows 10 Pro specified in the listing. I contacted the vendor, TekRefurbs and received a reply in just a couple of hours. Microsoft had changed their policy - all "Authorized Refurbishers" are now *required* to ship Windows 11 if the hardware is capable of supporting it. I was able to download Win 10 from Dell, and it installed with no problems. This is my second PC from TekRefurbs, and I will be back!