I was hesitant to buy a reconditioned computer but these guys really came through! For a fraction of the price I now own a very fast efficient unit. The 500g SSD is super fast! I had one concern about a missing memory stick which after an email they had to me in a couple days. I especially like the Windows 10 Pro it comes with. After buying computers in the past loaded with "bloatware" , limited time offers, ect. This unit came with a complete and clean Win 10 Pro OS. I give these guys 10 stars if I could! My only con was that the case needed a bit more cleaning up but a little "Goo Gone" and now it looks like it's on the shelf at a box store! I am very pleased. Thanks.