Delivery was much faster than anticipated and tho I know it's a risk getting a refurbished item this started right up, I went through all the steps and removed unwanted apps set it up how I wanted and have had no problems so far. It was recommended to take it out of S mode which I did and except for having to relearn how to navigate Windows 10( I had a Chromebook for the last 4 years) there are no cons, I'm very happy with my Acer. Definitely the fastest laptop I've ever had if you like Acer and need a nice fast laptop with exceptionally clear 1080 HD then this is for you.