My old laptop suddenly just really slowed down (not bad for being 11 years old!) But I needed a new one and quickly. After doing a lot of research, I decided on the processor, features, and efficiency. This computer actually exceeded my expectations! It was listed as New and that's exactly how it came, new and unopened from the manufacturer. It's not the newest model but it's perfect for what I needed and in a hurry! 8GB, SSD, i5 processor (way better than my i3!) were what I absolutely needed. I was super excited when I opened it and there was a  number pad on the right side of the keyboard! I'm not quite sure how to operate the touchscreen feature...I was under the impression that it was included but I could be wrong! Overall it arrived within 2 business days, and I'm very satisfied with it.