It arrived early. (important) And powered up instantly. The paper USB thingie is a great addition. I am still working through the install and software installation.  The packaging was torn out at the handle but the computer inside was packed superbly and was not damaged. It is a glass case tower.  This is the fifth CyberPower computer in my family.  That should tell you they have done good by us.  Update:  Turns out the  Nvidia video board was bad and there was no windows key on the system.  This was a refurbished system. Looks like the testing is not quite up to snuff. This is loosing 3 stars.