I ordered it and received my order 2 days later. Very fast service. Computer was obviously used but only cosmetic wear and year. No product key included but Win 10 was already registered so not needed. As with most refurbished what you get can vary - mine had a DVD writer instead of the advertised reader which was nice. It has 8 GB of memory but in 4x2 GB so used up all 4 memory slots. Something to consider if you want to add more memory. Clean Windows installation without extra bloatware (except what comes with Win 10).  The USB wifi dongle was also already installed. Overall a good extra cheap computer that will do most things fine as long as you don't expect it to be a superfast gaming machine.