The small computer came wrapped with only thin plastic in a very large box with the mouse, keyboard, and some documentation for company.  There was no packing material around it and the device had clearly been bouncing around with the better protected keyboard and mouse all the way from the warehouse. This cost one star on the review.  When I took the computer out of the box the first thing I noticed was that something rattled around inside the metal housing as I moved it. Opening the case I eventually found a tiny screw, like the ones used to secure storage drives in bays. I couldn't tell whether it came out of some part of the machine or it had dropped in at some point in the refurb process. That's lost star number two.  However, once I set it up and started the machine it ran fine.  Maybe I'll get lucky with this system.