This used Dell Optiplex 9020 Mini Tower Desktop, has exceeded every expectation I've ever had for a computer and that is a rarity in my life. I've had computer since they were called "The Abacus"- either too slow, too cheaply made, too expensive, not enough ports, too many ports... you get it. This computer has 2 DVD drives, at least 8 USB ports, a decent processor and 32 gigs of memory. I use it for online video processing and what used to take 3 hrs to render, now takes 10 minutes. It looked like a new computer when I got it so I think someone shipped the wrong item. I won one, finally! Who says "used" has to be a problem?