Of course since this is refurbished I expected a decent amount of damage to be quite honest but this met my expectations. It was in great shape, of course there is some wear and tear a bit on the keys but that’s expected. The reason I gave it four stars is just because it isn’t PERFECT but like duh, it’s what I knew was going to happen because I didn’t buy it brand new. But overall, it definitely met my expectations, it’s a great laptop I use for work and personal use. I wanted an older pro because the newer ones are just too expensive and I don’t see the point in paying all that money when I can simply use a refurbished one. I would recommend!