Love this gaming PC, moving away from consoles.  Originally didn't intend to buy a pre-built, but video cards are in short supply these days doubling their prices, so this was a great option for the price.  I immediately added some RAM (inexpensive) to avoid any future issues.  Since it only comes w 500GB M2 drive, I needed additional storage, only it's not clear where it can be placed.  I contacted support only to get a reply weeks later with not the clearest of instructions telling me there's a drive bay on the metal side of the case, but that's where the all the extra PSU/RGB wiring is housed.  I ended up having to get creative with the placement.  Second the mouse broke w/ in the first month, I again contacted support and it's about a month later and I have yet to get a response.  I ended up buying a Razer wireless which I absolutely love.  So all in all, it's a great PC, no issues, but not necessarily for a non-technical person.