Background:  We are blessed in our family to have someone who knows a lot about PCs, so we’re not overly intimidated by needing to replace things inside a PC or trouble shooting.  Some of the other purchaser’s negative reviews on this machine were daunting to me though, but the price was so good for the specs, we decided to try it in spite of some of the bad reviews.  We concurrently use PCs and Macs of varying ages and operating systems.  This is the 2d refurbished machine we’ve ever purchased (the other refurbished PC was a $100 refurbished HP years ago from Overstock.com that’s still working great), but from the varying experiences reflected in the reviews, it may be a bit of a roll of the dice.  I like that Amazon is behind this product.Experience so far:  It’s been almost two months of DAILY HEAVY USE on this PC, even creating 3D graphics using Blender, and so far this PC is working great.  Very fast efficient start up.  Tackles memory hog tasks such as 3D rendering with Blender software well (especially for the price of the PC).  However it’s relatively early days, so I still have some doubts of longevity (mostly because of the other Amazon reviews).So for what it’s worth, here’s my experience so far (from the reviews it appears there’s quite a bit of difference from person to person so read others reviews too).  I’m writing the good and bad.1) The PC arrived NOT well packaged for shipping, so I was dubious it wasn’t damaged.  I felt the packing was so bad it disrespected the customer’s time because it seemed so likely the PC would be damaged simply because of poor packaging.  For example, the exterior shipping box was damaged and the there was way too much room inside the shipping box for the PC tower to slip around.  Luckily, somehow our PC survived the shipping, but the seller should fix this easy fix.  Dear Seller:  Please pack the PCs as if you had to use the PC yourself.  Why go through all that work in refurbishing only to risk screwing it up in the shipping?  -so even though the PC actually did work (hurray!), it worked in spite of the sloppy packaging, so I’d rate the packaging as needlessly carelessly bad.  It also made me hope the restoration was done with more care and pride in workmanship than the packing was.  Not a confidence/goodwill builder, sadly.2). The PC arrived with a very basic keyboard that is 100% perfect for my needs (I use four computers side-by-side, so keyboard space is at a premium, so I actually love the keyboard, nice large clear letters on each key, easy to read and yet still efficiently space saving).3) The PC arrived with a basic mouse, a bit smaller-sized but works 100% fine.4) The PC itself looks as it should, except the seller put a BIG ugly white service sticker on top of the PC in a prominent place, not at all attractive, so I hope the seller reads this and uses more discreet sticker placement for other buyers.  The ugly large white service sticker essentially kills any aesthetic/freshness the PC Tower could have.5) The PC came with a small white wireless dongle that if you want wireless will take up one of the USB ports.6) With great intrepidation, fearing the worst due to the poor shipping packaging, I hooked up the PC to its mouse and keyboard (and one of my monitors) and turned on the PC.  EVERYTHING worked fine.  The wireless dongle worked.  It booted up.  It was super SUPER fast.  Eventually we used Ethernet cable instead of wireless Wi-Fi, and the Ethernet connection works fine too.  I’ve used the PC to read CDs/DVDs and burned a test DVD just to make sure it works.  It does.  At least so far :)7) Because this PC is NOT upgradable to Win 11, etc., be realistic.  AFTER I felt the PC was working by running it through its paces, that’s when I bought software for it.  In other words, given the negative reviews, make sure you like what you get before investing in software, BUT BEFORE YOU BUY RESEARCH THE AVAILABILITY OF THE SOFTWARE YOU USE FOR WINDOWS 10 Pro.  Once you’ve run the PC through its paces, that’s when I recommend you actually buy the most recent version of the software you use that is compatible with Windows 10pro, because eventually the software companies won’t be supporting Windows 10 anymore.  (By way of example, the last version of Adobe Photoshop that you could buy to own (as opposed to rent monthly) is not compatible with operating systems past Windows 7, so for the rest of my life I’ll need a Windows 7 machine to use that older Adobe software; similarly if you don’t want to pay a monthly subscription fee for Word/Excel/etc., you’ll need to buy a version of Office that is still compatible with Windows 10 pro (I bought Office 2019 Pro).8) So this PC has worked well for me with Blender, Outlook, Excel, Word, and the operating system/computer surprisingly came pre-loaded with various software things - even an interesting 3D program (that was a happy surprise, must be part of Windows 10 pro!?!), and I’ve used the PC for the internet, and the PC networked easily to the printer, etc.9) Eventually all PCs die/fritz.  I backup at least daily to an external hard drive, because you just never know (and this is a refurbished PC, especially given the reviews, be realistic and backup backup backup.Bottom line:  This is a speedy effective PC that so far is doing what I need it to do at a great price.  There are some super easy fixes the seller can do (BETTER PACKAGING FOR SHIPPING & PLACE THE SERVICE STICKER IN A LESS VISIBLE PLACE).  I didn’t need to contact the seller for anything because this PC booted up easily.  If everyone had my experience I’d say buy without hesitation; I wonder how many of the bad experiences could have been avoided by better packaging?  In any event, so far my experience is FANTASTIC FOR THE PRICE :)6-17-22 update:  it’s still working GREAT, super fast, this morning I thought to myself what an excellent purchase this has been so far.  Still FANTASTIC FOR THE PRICE.  Of course, haven’t reached the year mark yet & a computer needs to function much longer than this to earn full high grades so early days still, but very happy so far.9-7-22 update:  Still turns on super fast, gets to the log in screen super fast, and then once the password is entered, the PC still gets to the main screen super fast. It’s still working GREAT, super fast, and again this morning I thought to myself what an excellent purchase this has been so far.  So:  Still FANTASTIC FOR THE PRICE.  Of course, haven’t reached the year mark yet & a computer needs to function much longer than this to earn full high grades so early days still, but still very happy so far.1-15-23 update:  Still turns on super fast, gets to the log in screen super fast, and then once the password is entered, the PC still gets to the main screen super fast. It’s still working GREAT, super fast, and again this morning I thought to myself what an excellent purchase this has been so far.  So:  Still FANTASTIC FOR THE PRICE.  This is just a few months to the year mark yet & a computer needs to function longer than this to earn fullest highest grades, but still very happy so far.  (I will add that this computer is not my primary computer for randomly lollygagging around the internet, so I have been avoiding some of the 'internet junk' that mysteriously accumulates and clogs ones computer when one surfs the web).10-21-2024 - STILL HAPPY WITH THIS PC!  No issues, so this is officially a great buy :).Hope this is helpful info for you.