I bought 2 laptops for my kids for school due to remote learning,  really need these for home due to the virus wrecking havoc. The computer worked a couple times and now wont charge or turn on at all. I have reached out to the seller and am awaiting a response............will follow up here after I see if they will make this right. After all who wants to spend hard earned money on a computer that doesn't work as advertised.Update...........received quick response with detailed instructions and approved to send back for a refund.