It randomly chugs when loading some applications (Office 365 new documents, spreadsheets or even browser sites like even amazon.com)The screen will black out for no reason sometimes and you have try and scroll around a page until it decides to reappear. It's not even that it's asleep, the actual screen itself just goes dark but you can still hear audio from a video still going and items being interacted with if you click on something.I didn't get much use out of it, but I definitely would say skip this laptop and look elsewhere to save yourself the time and headache.