I ordered this PC as a Christmas present for my wife. Unfortunately I was a bit late ordering and was promised a delivery date of 26 December 2019 - 1 January 2020. 1 January came and went and still no PC. However, on 2 January I  received an email from Quality Recertified  asking for seller feedback. I replied to the email saying that I would currently give them zero stars as I had not yet received the PC. Their reply was that the order was delayed because of the "Holiday season rush" and that I could track the shipping on the FedEx web-site. When I looked at the FedEx tracking I discovered that the order had never been shipped to FedEx. When they eventually got round to shipping it to FedEx the order arrived within a couple of days. Hence only four stars.The computer arrived well packaged, and included a wired keyboard & mouse and a power cord and much to my surprise, also included a Wifi dongle. Keyboard and mouse are fairly flimsy and I have since installed wireless devices. No monitor included, but I had already purchased an HD monitor and DP to HDMI cable.The case looks like new. I opened the case to verify that everything was present and properly connected, and all was as it should have been. Very clean with matching 4GB RAM installed in each of the 4 slots.The include instructions were very clear and Windows 10 installed without any problems.So far the machine has performed very well.  The only problem I have had is with a fan warning at boot time. However, I believe this is a fairly common problem with the 7010 and is mainly due to a sensor malfunction rather than a problem with the fan itself (the fan was working fine).