Well it has been six months. The computer worked great but now is completely kaput. And the extra three-year warranty protection I bought says they can’t help me because it’s not a hardware issue it’s a software issue. And the number they gave me for Dell just keeps hanging up on me. I am very disappointed in this particular Amazon product and the service.Updata: i tried again and got someone who tried to help me download the boot software, but apparently i have to buy a new thumb drive.Update 2 days later. this thumb drive is not useful as it makes you choose a password and fails a a bootable device. at this point the tech people want to transfer me to claims, who cant say whether they will fix or replace.so i will try again with Dell.Update: Dell says this is an old government cptr and I will have to go to a special website to transfer ownership. WHat???.  at this point i gave up. i will try to find an old thumb drive somewhere and use as a boot drive. but as of these past 2 weeks i hve been unable to work because my main work PC is broken.