I got this computer for personal work purposes and I didn’t research the capabilities of a MacBook before buying it. (I have to have Word). So, the mistake is definitely mine. It works beautifully and if you like MacBooks then this is a beautiful one. Everything works and it’s super easy to use once it linked to my iCloud. I was very sad to have to return it, but I made sure to research my next laptop so I don’t have to return it.