Bought this refurb'd MacBook from Woot. I got a couple steps into the set-up screens. when I found about 25% of the keys on the built in this keyboard did not function. So it was impossible to complete the set-up process unless I hooked up an external keyboard. In the box was also a small printed brochure claiming how great  there refurb was very superior to others...Note to the person who manages all of their refurb process and organization...How could an obvious error like this come out of ANY decent refurb process? In my opinion you seem to have NO CLUE.I sent it back a few  days after I received it.