This is a good laptop for basic things. I use Microsoft Office on it a lot, and there are no problems there. I use this for work, no games, no bulky software, and this works well for everything I use it for. If you want a computer to store lots of pictures, videos, and other files, surf the web, and use basic computer programs, this computer will very much meet your needs.I had one issue with the DVD drive, which turned out to be a hardware issue. It was covered under the warranty, and I received a replacement drive that works great now.