My disclaimer is that I've had this machine less than a week so far. However, I am thrilled with my MacBook Pro 2019. It arrived looking brand new, no scratches or blemishes. Started right up, still had 83% battery despite being last fully charged over a month prior. The only issue I've run into is something with the security settings preventing me from setting up Apple Wallet/Apple Pay. That's not enough of an issue for me to cost it a star, as I chalk it up to being a renewed computer. I have enough techies in my circle to figure that out. Short story long, I definitely recommend this product from this buyer.