I bought a refurbished computer from this company that arrived on 2/23/2021.  I set it up as instructed and turned it on. It worked for a little while but now I have the following error codeRECOVERYTHERE WAS A PROBLEM WITH A DEVICE CONNECTED TO YOUR PCAN UNEXPECTED I/O ERROR HAS OCCURREDFILE:\BOOT\BCDERROR CODE: 0XC00000E9THIS PROBLEM CAN HAPPEN WHEN A REMOVABLE STORAGE DEVICE IS REMOVED WHILE IT'S IN USE OR IS FAILING.  PROPERLY CONNECTING ANY REMOVABLE STORAGE AND RESTARTING YOUR PC MAY FIX THIS PROBLEM.What does this mean? We connected only the mouse and keyboard included with the PC at time of sale and a 20 in ViewSonic monitor that we already owned.  We  didn't connect any storage devicesZero satisfactionUPDATEAfter a couple of emails back and forth,  I  get an email telling me to remove the hard drive and memory and reinstall. Of it doesn't start, then my hard drive failed and they'll cross ship a new one for me to install.If I knew how to do that, I'd build my own computer.At this point I just want a refundUPDATE #2: they sent a replacement computer and so far it's working fine.  Fingers crossed