Amazon advertises these renewed units to "work and look like new".  It came poorly packed and bouncing around in a box packed with broken chunks of styrofoam.  The unit was very rough on the exterior, all scuffed and scratched.  I almost put it back in the box to send back, but figured I'd keep it because it wasn't really going to show, once it was set up.  I set it up and turned it on to find that it was DOA.  It wouldn't boot and said the hard drive couldn't be found.  I packed it up and sent it back.