This product is listed as 2018 HP EliteBook "thoroughly cleans the product. The products will have minimal to no signs of wear and no visible cosmetic imperfections when held 12 inches away."When I opened the bottom cover it looked as if someone had eaten a sandwich and lost a few of their thick black hairs in the bottom of the laptop with a mess of crumbs. There is no way this computer was cleaned.The display also has a half inch screen burn in the bottom center that I can clearly see from three feet away.The computer is listed as 2018 HP EliteBook, but everything on the computer hardware and software states 2016.