Purchased  on April 16, 2019.  Towards end of March 2020, the laptop wouldn't power on. Stuck home due to a country wide COVID-19 shutdown I had reached out to the local Lenovo help centre, who advised me to take it to a physical service centre post the shutdown. Did that mid-May, and they agreed to service the product under warranty. Never heard back for 2 months, and have now come back saying parts are not available locally in India.Appalled by the motherboard failure on a device we barely used during the last one year. Frustrated by the lack of service and support options.