I set up the original unit right after receiving it and encountered problems during set up. The keyboard was defective as the 3/#, E, D and C keys wouldn't work (probably a related problem since all four keys are in a straight line). Also, could not connect to wifi because computer lacks wifi. For internet, beed to connect to router via cable, or purchase a usb wifi adapter. Needless to say, I didn't get very far in set up.On the brightside, I had no difficulties getting authorized to send it back and get a replacement. I've already dropped it off at Kohls.