Listing said refurbished- excellent, but this thing is very beat up. Scratches on metal. Case cover warped and doesn’t sit straight when closed. Front bezel is cracked and scratched and flips around because retaining tabs are broken off. I would list this as moderate to poor condition at best. Listing said 16gb, but it only came with 8GB. I didn’t realize until I had already installed a larger ssd and moved my software over so not worth returning, but I am disappointed. I certainly don’t trust Amazon refurbishes like I used to. Back in the day when it said excellent it would look brand new, but now they sell junk worse that eBay. And at least on eBay you get pics of the actual item. Oh well… so goes the world. It does seem to operate fine though.