Packaging was adequate and the computer arrived quickly and without damage.  It was very clean (especially inside) and had only a few cosmetic blemishes, some of which had been disguised with a little black spray paint.  It lives under my desk, so that’s not an issue for me.I plugged in a network cable and booted the system.  It came right up on Windows 10 Pro version 1803 and activated the license without any effort on my part.  It took about 45 minutes to download and apply all the accumulated Windows updates.The CD drive is read only, so I replaced that, as I had a read/write drive in the junk box.  The VGA port provides 1920x1080 resolutions, which is all my monitor can do.  Replacing the VGA cable with a display port to HDMI cable improved the quality of the display for $10 (from Amazon).At this point I’d say it’s a capable if somewhat sluggish home/business computer.  Without any further modifications, the Passmark overall score was 1525.  I backed up the included 1TB drive and then disconnected it.  I installed a 250G SSD and recovered the system to that drive.  (I think a 120G would be big enough and you can find those for around $20).  I then reinstalled and formatted the original drive which has all the room I’ll ever need to store pictures, music, cat videos, etc.  It now goes from power off to booted and ready in about 20 seconds, and shuts down in about 5 seconds.  Programs also load much faster, and at this point I’d call it a perfectly acceptable business computer for about $250.  The Intel video is still pretty slow, so no action games!  The Passmark score was now up to 1801, still lagging behind my i3-4170 desktop, which comes in at 2403.I wanted a little better graphic performance without too much cost or effort and decided on a Gigabyte Geforce GT 1030 card.  While my Dell is the little tower, this card is very compact and should fit in the small form factor units without any problem. Less than $100, and while the specs call for a 300w power supply, it appears that the slightly smaller Dell unit handles the additional load without complaint.  The score is now up to 3769 placing it above the 70th percentile of Passmark’s world-wide ratings.  I can’t address games, but others seem to favor a Geforce 1050 video card.  That probably requires going to a 500w power supply.  As for me, the GeForce 1030 does everything I need to do, and it does it pretty fast.Last step was an upgrade to version 1809.  No problems encountered.This is a great little computer at a price not much greater than the Windows license included with it.  If you don’t mind some tinkering, it can be turned into a system with a huge amount of capability at a very modest cost.