Unit was clean and newish looking upon arrival. But the unit was delivered after the due date and this was via A-Prime.  This created a MAJOR headache and additional cost for me and this is now the second (and last time) I buy a refurbished anything from Amazon.Speed is slow, screen is bad insofar as it's just a terrible performer. As a Mac user who has to sometimes use PCs and thus has a good knowledge of all flavors of Windows, it amazes me that people still buy Windows laptops.  Like every other one I've used, the OS is just a huge mess.  It's like going back in time to the 1980s in terms of ease-of-use.  I do understand the premium cost for Apple's computers and I personally won'y buy their laptops either for that and other reasons, but I prefer my desktop Macs 1000x better than anything running the hot mess of antiquated garbage that comes out of the Redmond, WA, operating system HQ.  Holy heck, it may be flexible but darn it's dumb.This laptop will be going back as that screen is pure garbage.