This is the second refurbished iMac I've purchased.  The first machine lasted over 10 years. This machine, however, was my first purchase of its kind through Amazon Renewed.  Fantastic experience.  The product was very competitively priced, shipped/delivered on time and looks like new.  Easy set up.  So easy, even a 70 plus year-old can do it!!!  ;-)I highly recommend this product and the Amazon "renewed" purchasing mechanism.