This is not my first refurbished Dell desktop and through my research, Stallion Tek seemed like one of the more trustworthy sellers, so I was glad to see them offering a model that I wanted this time. The silver grill is damaged  and broken off at the bottom right corner. I don't see how anyone could have tested this computer because there was nothing but errors when I turned it on. I took notes of some of the messages I was getting while it was stuck in an error loop. I finally clicked the "advanced" button and was able to reset the computer and had to completely reinstall Windows.I bought a solid state drive because I want to put this computer in a recording booth. My last refurbished Dell is whisper quiet. This new Dell is the noisiest computer I have ever heard. It's not just a fan, you can hear it getting louder when it has to think.update: I added a star because once I found a contact link, the seller communicated well. I don't have time to return this computer and buy a different one because I need it for work, right now, so I will have to keep this disappointing purchase.