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    I bought this laptop in September for my daughter to do online classes. It is a good laptop. Loads up fast but too issues. First problem the fan makes loud noises.  This scared my daughter.  She had to shut down laptop inorder for noise to stop. The screen blanks out and restarts on its own in the middle of doing school work. Sometimes while using the laptop the screen starts to show different colours . The laptop has to be  turned off in order for that problem to go. I have chatted with HP assistants several times. A BIOS was done and a factory reset. Problems still persist. HP said they will have to take back the laptop for their technicians to look at and they will call me. No one calls. Its a lot of back and forth with HP.  Amazon can not assist because the window is already closed. I do not think I was sold a new laptop. Yesterday my son was doing online class and the laptop froze and started making funny noises. I cant take any more issues. Only two months I have purchased this laptop. I should not be having all the problems. My daughter needs to have a good laptop to do her online classes. I am very disappointed. I can not afford for $600 to go down the drain and definitely can not afford to purchase a laptop.Send back laptop and still having the same problems plus the battery is now giving problems. Laptop dies too fast. Filed another complain. Hp said they would call. Haven't receive a call up to now. This laptop cannot be a new with so many  problems in a matter of two months.