This was a refurb, as stated, and was in reasonable shape for what it is.  The system was clean of junkware, has a legit version of Win10 installed, and all the hardware they said was in it, was.  The SSD was relatively low runtime, per diagnostics.  The case had a few dings and scratches, but that's expected of a refurb.  It came with a beefy power cable, a new-ish keyboard, and an optical mouse still in it's sealed bag.So why am I dinging it a star?  Because they were kind of sloppy on the refurb side.Hardware: It has a new-to-it power supply.  I know because it doesn't match the model, lacks the header to hold the front fan shroud in place, and wasn't screwed in, at all.  Sliding about half an inch when pushed.  Happily it was packed in 15 yards of bubble wrap, so no damage.  Despite having replaced the supply (1/4 of the size of the case), the internals had a good amount of dust.  How you leave that in, I have no idea, but they did.  The wifi usb plugin was garbage, dropped connection about every half hour.  It had no driver CD with it, just plugged into the back.  After the third failure (and driver updates didn't fix it, RTL $2 module), I tossed it and put my own in, no issues since.Software: Windows was relatively slip-streamed and up to date, which is confusing, because the drivers were not.  The bios, display drivers, network drivers, and more were old enough that clicking on them and saying "search for new drivers" saw most of them jump several versions.  Hitting the manufacturers site, there were even newer drivers, and a bios update (from A19 to A27).  I applied all of them, and it's running *much* smoother.Good price for the hardware.  Shipped 4 days after the label was printed, the first "arrives by" day in the time window, just made it inside the delivery window.  And working but in a bit of a rough state overall.  So, I dinged a star.  After typing all this, I'm almost ready to ding it two, but it's working, so... I'm in a good mood.