Originally I was REALLY upset because the advertised processor was an i7 and I had received an i5. I spoke with Romeo on Friday 9.17.21 about an hour before they closed and he promised to reach out to me today 9.20.21 with a resolution. He delivered on that promise.A brief explanation was that the i5 I received was a much newer generation of i5 processor that technically out paces that of the i7 I would have received. After using the PC this weekend and today, this thing is BLAZING fast. I do not use it for gaming and only use the system for learning and working from home. I have had zero issues and the great thing about it being refurbished s that I don't have all the annoying ads, programs, etc that come with brand new units. Customer service for this company is the best I have ever experienced with a tech company and even after the explanation, I will still credited a small amount for the inconvenience.I'd highly recommend purchasing from this seller and if you find yourself in a situation where the specs dont exactly match the description, CALL THEM. I was so used to being manipulated and lied to by other companies that it never occurred to me that they actually provided a better product for the price.Thank you Romeo with Aventis and Amazon customer support. :)