I bought 2 computers both were DOA, 1st one had a windows problem and I had to reinstall windows to make it work, 2nd arrived with a DOA hard drive, I was told there is nothing they could do. I explained that I bought 2 for spares and only recently put the 2nd into service and the SSD was DOA. Sorry sir was all I got before they hung up on me.I'll let you decide