I bought this for my granddaughter she is 13. Due to Covid, The schools are closed.  they use computers for a virtual classroom. I am very disappointed that this laptop didn't last a full year. There are no fans to let out the heat, I have never noticed a laptop without the needed fan. The laptop was warmer than i thought it should be. I bought a stand that had 2 fans under the computer. It was to late the computer died. Now I have to quickly find another computer that's affordable and will make it to her asap. school without a computer is very hard. It's a lot of money when I have 3 grandchildren in school, different classes. meaning 3 computers.The manufacturer is no help. she will graduate high school before they help. i will try amazon to see if they will help. if not i will go to best buy from now on. service close by.