Worst computer I've ever owned. I thought the HP I bought years ago was a bad computer, but the HP still works - not great - but it's still going seven years later. I've had this Dell ten months and have barely used it, because it's so glitchy that I'm afraid to save anything on it. First, it doesn't always boot up like it's supposed to. Sometime it goes to a black screen. Sometimes it just freezes. Second, Dell has cluttered there machines with so much bloatware, it interferes with the normal function of the computer. Third, I can't get it to download updates which Dell says is not covered under warranty, but google this issue and a lot of Dell owners are having this same problems on all Dell machines. This is obviously a defect with the Dells and should be covered under warranty. Dell needs to fix this. The other issues should be covered under warranty, but I am getting such a runaround with Dell's customer service that I finally gave up which I'm sure is what they want.I don't have hours upon hours to spend talking to customer service agents in third world countries with bad phone connection and agents with accents so heavy they are next to impossible to understand. I have lost so much productivity time because of this computer that I'm not going to pay Dell one more dime to fix a problem that should be covered under warranty. I'm done with Dell. My business is done with Dell. Dell has cost me too much money as it is and I still have a computer that does not work. I will either have to pay to have it fixed myself or just buy a new computer, which as much money as I've lost at this point is probably the more economical option. I loved my first Dell and happily would've been a Dell user for life, but this has been a nightmare, so buyer beware.