This is a really nice computer, that looks like new. We really liked the touch screen and backlit keyboard. Unfortunately, the graphics card wasn't sufficient for some of my husbands programs, such as Fusion 360, so we had to return it and get a a computer with a dedicated graphics card.  After retuning the computer, Regadget quickly refunded our money. Several days later, Regadget notified me that they had received another package with windshield wipers that we had returned to Amazon, that was mistakenly sent to them. Regadget went out of their way to get the correct address for the windshield wipers, and then sent them to the correct location so that we received the proper refund for them. I am very impressed with Regadget and highly recommend them for their professionalism. They definitely go the extra mile to help their customers!