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    So, this is refurbished but on minute one I discovered that the keys didn’t work.  I was trying to simply set the lap top up and two keys ( required to set the internet up) didn’t work.  I feel they could have done better but thankfully it was a flaw I learned on step one.  Unfortunately. I had to pack it up, they are allowing me to return and I’m dropping it off after work tomorrow. I will need to wait 30 days for a refund and start my laptop search again.  Other than that- the laptop model checked all the boxes, so I will continue with a similar model… i suppose everything happens for a reason. Images and video included