Whatever you do, DO NOT attempt a factory reset until apple addresses the reinstall issues. (Also don’t try to install google drive file stream until google updates and works out the kinks there). Have had the Mac for 5 days, multiple calls to tech support and a store repair... still cannot set up computer properly. Seems to be one big after another. Love apple computers but months after release there are still a bunch of kinks to work out w the new processors.