The device came in doa, an obviously failing ssd. The first boot gave a warning of imminent drive failure, on the next boot no ssd was recognized at all. I opened the case to discover a super-cheap knockoff Kingfast drive, and a missing mount. 3 of the 4 mounts were there, but had been cross-threaded on install. I attempted to reseat the cables to see if it had been knocked loose in transit. No response. I was intending to replace the drive anyway, however the system was not listed as just used, but as a "fully functioning" refurbished item, seeming to indicate they should have done some testing to confirm the device was working. At the price I paid, I knew i was taking a gamble. It cost me an extra $40 and a trip to a local electronics big box store, as well as an extra hour or so to install Windows. Not a total loss, but if I weren't used to working on pcs and expected what was adveritzed: a fully functioning computer, I would have been very unhappy and returned it. As is, it will meet my needs.