I was actually called by Mike at customer service to check on how the computer was working.  I hadn't had a chance to connect it yet, with working from home and everything that went with it.  He offered to talk me through it over the phone, but I was waiting for my son to help me install the software.  As soon as I get it connected, I'll write a review on that, but I wanted to say how helpful they were and I will definitely be looking at them for future purposes.