I bought this machine. When I went to set it up, it still had the past company security lock on it. It was Never Refurbished.  I called and got a replacement.  SAME THING!  Same past company security lock on that one as well. So I received 2 Non-refurbished computers from their Canadian Refurbishing Dept. Within 3 days.. and sent them both back together on day 5.  Just bought an actually Refurbished computer from Walmart!