The Chrome book is fine.  Functions as expected.  The title states it is "new".  There were others that were cheaper as refurbished.  When I opened the box, a card fell out saying it was refurbished.  I asked if it was new or refurbished and received a reply of "It is "Renewed" in New conditions."  So Certified Pros is not real accurate in their product descriptions.  If I had wanted refurbished I would have purchased one that was much cheaper.  I ended up keeping it at the higher price because I had to have a computer and couldn't wait another week for one to arrive.