This is my 2nd time ordering this product from this company. I'm having the same problem (having to beat up the keys). It's a great buy, but if you need speedy typing, be ready for a stiff keyboard (includes the back button, Cap-lock, Shift, space bar, and a few of the alphabets). Also, the letting is starting to come off. Otherwise, all else is great. The cost is good, and it's worth it to invest in another keyboard.