The delivery was faster than expected. The Dell Optiplex I received is exactly what I expected. I’ve yet to connect and hook it up. A slight scuff on the processor but I used these computers through college and know many times people place their monitor on top.  The monitor had a crack in the back of the plastic that can’t even be seen from the photo.  I called customer service, I spoke with Shabom ( I likely misspelled his name). and asked if I could exchange it.  He was very friendly and patient and even e-mailed me a return shipping label that’s paid for.  I’d recommend GizmoBing to others and am pleased, satisfied, and got exactly what I expected with my purchase.  The great customer service was a bonus.