This laptop did come in pristine condition - I will give them that.  It also booted up quickly to the initial install of Windows 10.I almost feel bad giving an average review and I suppose it could be my fault for not checking the dimensions closely.  This isn't really about the reseller or the condition of the computer but rather, about the computer itself.  It's beautiful but wow, I've never had or seen a laptop this small.It will be great for trains and planes but other than that - it's a docking station only computer.  So cramped and I'm not a big person with big hands.  It is also very light and wonderful construction and materials.  I just wish it was a useable size.  It's not.I have no idea why they made such a small laptop unless it's really just a specialized travel computer for someone who  basically lives on planes or a trains.  Otherwise, I hope you're a tiny person with tiny hands because otherwise, it's just a bear to use for input.I guess I'm buying the docking station.  Dell business laptops are the goods though.  So much nicer than consumer models.  Wow it's made well... for munchkins.