Horrible customer service. Want me to buy a new hard drive for a system that's never worked. Plus claimed it was 8gb ram and it's only 4gb!! This company cannot be trusted to sell honestly. By the time I pay to fix this I woulda been better off buying brand new. Just found out from computer repair person it doesn't have windows 10 on it as advertised and can't be put on it because it's supposed to have 500gb hard drive and only has 4gb!!!! This company is a scam!!!! Doesn't show verified purchase because my brother bought it for me for my birthday. Product doesn't come anywhere near what it is advertised as and comes defective on top of it. It cost me $170 more out of pocket to fix this $150 computer that they claimed was in working order. So for $320 I could a had a brand spanking new quality computer.