I received this PC almost 3 months ago.  It replaces an even older Dell XPS 430 that finally gave up the ghost.  It was very well packaged for shipment with robust padding in multiple boxes.  The computer was exceptionally clean inside and out with only minor scratches on the case.  After getting it set up with my programs, etc. I found it to be extremely fast booting up and very quiet.  For $189 this is a real bargain.A couple of days ago, just a few weeks prior to the 90 day warranty expiration, the computer wouldn't boot up - or so I thought.  I feared the worst and, after troubleshooting for the better part of a day, finally called tech support.  They were extremely busy and rather than wait on hold I left my call back number.  Michael called back a couple of hours later and spent 15 minutes on the phone with me troubleshooting. As it turned out, the problem was with my monitor cable! The PC was booting up, but the monitor wasn't displaying anything.In conclusion, I could not be happier with this PC or with STG Global's tech support.  This is a legitimate company and I highly recommend them!