First, this is advertised as having a DVD. There is no DVD, CD, or other disk media. Since I have several old programs that I like on CDs that I wanted to install, I had to buy a separate USB DVD drive to install my programs. Two points off for actually not having what they advertised. Second, they said it has a 1 TB HDD. Actually, it has a 237 GB C drive and then a separate 929 GB D drive. Since most programs automatically try to install on the C drive and Microsoft OneDrive expects to find documents and such on the C drive, using the D drive is difficult. One point off for that. Third, they have a $20+ restocking fee, so if you are not happy with the computer, it will cost you to change your order. One point off for that. So far, the computer seems to be working OK, but I was extremely disappointed and would have returned it were it not for the restocking fee.