I've had this computer since May. It was great for what I needed: email and Microsoft office for work. It doesn't have much hard drive space, so I haven't saved anything to it and I haven't downloaded any new programs. I keep all my music, docs, photos, videos on an external hard drive and connect when needed. This was fine until the recent Windows 10 update. The computer doesn't have enough hard drive space to perform it. I even had a Microsoft Help Desk rep remote into my computer to help me find a way to either clean up disk space or use my external drive to perform the update. Do you know what his solution was? He said that my only option would be to go to the manufacturer and BUY MORE RAM. That's right - HP has created a computer that cannot do the most basic of functions: update it's own software. So I went back to the seller: "iTech365 (We Record S/N)" -- who has now engaged me in a never-ending string of emails where they don't listen to the actual problem and keep telling me to troubleshoot things that I've already looked at. Stay away from that seller, you guys. Because if, heaven forbid, you have a problem more than 30 days after purchase, you're screwed.Note, I bought this computer mid-May. Of COURSE I didn't know about the software space issue till 6 months later. There wouldn't have been an update before then.