I bought this bundle since I started working from home, at first the computer did not want to turn on. I had tried varies things but nothing would work. I finally messaged the company and Scott was very helpful from the beginning, he explained what to do but unfortunately it wasn’t something I could fix. They immediately sent out a replacement and it’s been about a week and so far so good 😊 thanks Scott, if I ever need another set I would definitely buy again.