i knew i was buying used , refurbished like new BUT not 7 yrs old . the night before my grandson was coming over i couldnt hook it uo to wifi so i call dell --they say this unit is almost 8 yrs old , cant get help from us !!  so i call sunset micro and when i say i have a computer thats almost 8 yrs old the guys replies 'oh you thought this was brand new" ? i say no but i also didnt know it was 7 yrs old !!!!!  the reason i couldnt hook it up is they forgot to put in the wifi plug ? its a little adapter to catch wifi , luckily i had one or my grandson would have been very disappointed. One ,two even 3 years would have been acceptable but 7 !!!!  And the fact that the guy at Sunset could give a crap about my issues !  NEVER EVER BUY FROM THIS PLACE !!!