Great budget gaming laptop; best specs I could find for <$1k. No issues playing any of my older or low graphics games; I don't have any intensive new titles. Some neat added software for system performance tweaking/monitoring. Case bottom is easy to remove in order to access memory modules and 2xM.2/1x2.5" HDD slots. Fans/vents/heat sinks are prominently positioned to support appropriate cooling.After maybe four months the laptop started crashing initially a couple times a month, but the problem became more frequent as time went by. I submitted a warranty repair case to Acer after 8 months when it started crashing multiple times a day. Initially, the website instructed me to send my laptop to them at my own expense. I called them to confirm the process before shipping and the rep provided a second email with paid shipping instructions. Their phone service was exceptionally fast and easy; best I ever experienced. They had my laptop just over two weeks and then returned it with a repair notice that they replaced the main board and then ran it through all diagnostic tests with no issues. I've had it back a week now and it seems to be fixed. I am fully satisfied with this outcome, but it may be a risk if your laptop has the same problem after the warranty period. In my experience though, main boards do not fail very often.