Bought this computer 1 month ago and it definitely has issues but I'd still recommend buying it.Pros-Mine came with all the specs lining up as advertised, 500 gb ssd, 16 gb ram (798 mhz...), cpu runs at a little over 3 ghz-Looked to be in near like new condition, tiny bit of wear on the left touchpad mouse button, otherwise flawless-All USB 3.0 ports-Seems very rugged, like you could drop it and not worry, oddly even has a drain hole in the bottomCons-Turning off randomly.  I've read other reviewers who have returned their computers because of this.  It appears that when you install an non Dell battery in a Dell laptop, there's supposed to be a chip inside that confirms it's a genuine battery but the aftermarket has not mastered this and it will lose connection no longer telling the laptop how much juice is left.  You then get a popup that says your battery is critically low.  The laptop then wants to go into sleep/hibernation mode.  You can change these settings to ignore this while plugged in and it works fine but will still turn off while unplugged making this laptop not very laptop like.  No sure sure why these settings weren't configured prior to the sale.  I have not replaced the battery with a genuine Dell to confirm this will fix the issue but they are only $38 on newegg, no idea why they wouldn't just supply a genuine battery and head off all the expensive returns.-I could not create a Windows reinstallation disc as it said files were missing.  Contacted TekRefurbs about this issue and never got a response back.  I also noticed you cannot find the Windows product key in either command prompt or powershell.  I did however find it in the registry.  I'm not going to accuse them of pirating Windows because I don't know if that's the case or it was just a faulty installation of Windows.Overall, the laptop has definite issues, especially if not supplied with a genuine Dell battery but I'd still recommend it if you can fiddle with the settings and don't mind leaving it plugged in.  Or possibly plan on spending another $38 on a battery.  It's a great computer for the dollar and hard to find a better deal in this price range.