The product arrived as advertised.  Monitors are generic but in very good condition, clear pixels and larger in size than the other's I viewed.  I admit I was hesitant because it was renewed, but the product was in good condition and works perfectly for my needs.  I had issues setting up my printer, but contacted their support team.  They responded within a day or so with the link to the software I needed to set up my printer.  Awesome experience and would definitely recommend!