Just got this laptop 3 days ago, and has stayed close to me anywhere I am since then -- the long 3 weeks of waiting paid off. It's thin, it's light, and it's just doing a great a job at handling any task I throw at it. I didn't experience any issues reported by some of them here. I don't play games. I currently use this for work and for photo/video editing and so far, so good. This was my first purchase on Amazon and I'm pretty sure I got the best deal!UPDATED as of January 5, 2020:- Laptop is still as fast as I first had it BUT anticipating the need to upgrade the RAM to 16GB to cater to my work tasks, I was skimming thru Q&A and read that this model has a built in 4GB of RAM and ONE "OPEN" slot for upgrade. So I ordered an 8GB ADATA RAM online for $32. It arrived today and was very eager to put it in. I opened the bottom cover of the laptop, and VOILA!! there's ONLY ONE RAM slot which is already taken by the 8GB RAM it came along with!!!! Never thought of it before as I was watching Youtube vids and other configs of the same model has indeed a second slot!!! Such a disappointment!!! ACER please STOP misleading the people in Q&A section about this!