I love everything about the physical device. The base model M3 is perfect for 95% of customers, I'd wager. I can run 60 tabs in Chrome without experiencing a slowdown. There is a fair bit of wonkiness with ChromeOS, I'm astounded by how UN-polished the OS is. Linux apps do not run properly, even many ANDROID apps do not run properly or even download on the machine at all. The entire OS seems like it's in permanent beta, which Google is seemingly uninterested in improving. I recommend this to anyone who needs a work laptop (who doesn't need to do anything aside from web browsing or writing as part of their job) and wants a slick e-mail writing machine.