I needed a laptop for school, since it all got moved online. I use Zoom for class and I had this for the last month of my semester and will continue to use. I love it so far. Little to no problems. Sometimes the screen does an odd twitch thing but it never affects or hurts anything. It’s fast and works well multitasking with various tabs and windows open on the internet. I don’t use Microsoft office so I can’t comment on that.Edit: one year later and this laptop is holding up quite well. It did come with some loose screws so that is weird and the bottom plate will sort of inch out of place but I just pop it back in🤷🏼‍♀️ The battery life isn’t ideal but overall I’m happy I got this laptop.2nd edit- a year and a half later - I just got a notification saying my battery needs to be replaced because it can no longer support the system sufficiently on its own. However, I still love this laptop. I do tend to keep it plugged in for long periods of time so it may be my fault that it’s not a strong battery anymore.