I bought this about a year ago.  It has never had sound.  I e-mailed the company.  They asked for the details of the PC, which I gave them.  Then I never heard back from them.  Now, almost exactly a year after purchase, I am having issues where I get a blue screen and a message that it needs to restart.  It restarts and attempts to install updates but fails.  I can never get the updates to install.  This is P.O.S.