I was skeptical purchasing the MacBook due to some of the bad reviews on here. I thought that some people may get a bad computer here and there but saw that most reviews were great — so I thought I’d give it a go and get lucky. The MacBook arrived about 4 hours ago. I’ve been trying to get into it ever since. When you power it up, it get stuck on several screens then turns gray. I went into recovery mode and tried every troubleshooting article I found from Apple and I still can’t get in or get it to work (I have an IT background so I’m usually pretty good at this). On the recovery screen, the computer is sluggish and slow. There is NO WAY this item can be called “Refurbished”. I paid $600 for a laptop that does not work and I already sold my gaming laptop that cost over 1k. So, I’m upset! Don’t do it; you might be one of the unlucky people.