Bought this for a family member to upgrade an older retired system (from Windows Vista to Windows 10) who doesn't play PC Games and only does Web Browser, Email, and the occasional Word or Excel spreadsheet activity.  I have to say the packaging of the re-purposed equipment was great, providing proper protection and organization. It was all ready set up and set to go.  There was good information on how to contact the company, although i did not need to do so.  I'd highly recommend if you have a family member who needs a quick/efficient system for home-business/personal needs.  The only draw back is you do not get to pick which monitor comes with the computer but they provided a good quality Dell 4:3 LCD monitor that accomplishes the simple need.  If you want a 16:9 monitor, you'll have to get one separately from this.