Over $500 for a refurbished laptop with some nice features. But after a few months of gentle use, suddenly these tiny screws start falling out somewhere. One, then another, then another - 4 that I found. The screws broke out, only a couple meager threads clutching at the plastic with little to hold on to, and the frame around the screen just fell apart. No repair, save expensively replacing the screen, undoubtedly with the same design. The massive piano hinge delivers too much force against the little screws. Not sure how many other Dell models are the same, but I'll be looking elsewhere when I get tired of replacing the duct tape.