This was a very disappointing purchase. I had never use an Acer computer before. I have purchased many computers since 1984 and all started up initially running through the various start up programs and I would follow the easy instructions on the screen. This computer did not accept the Windows update instruction and i tried several times. I attempted to call in for support and got nowhere. Didn’t speak to a live person. I attempted to download my own subscription for Trend Micro it didn’t download and I called Trend Micro and was connected with a tech person and he connected with my computer went into technical screen and he showed me that none of the drivers were ever setup. He told me that the computer was never setup for delivery to the consumer. Very disappointing. I would never buy another Acer product. Sub marginal and support and quality.