Exactly a month after I purchased it, there was a loud pop and the smell of electrical smoke and the PC died.Called tech support for warranty repair - and they don't even provide a prepaid shipping label for the defective part. I can either pay for shipping to send it back, or pay whatever ridiculously inflated charge for a new power supply, which would be "eventually" refunded when they get the defective one back.Decent PC, but as senior management in customer service myself, I am just extremely dissatisfied with the support experience and strongly recommend purchasing from someone with better customer support. I know I won't be buying from this company again.