The unit arrived with some minor cosmetic issues, and the cover stuck (jammed) in place.  After starting up, I found that the DVD drive would not read any DVD or CD media.  An email to support resulted in a replacement DVD drive shipped to me.  But while preparing to install the replacement DVD drive, I noticed that the unit had a standard hard drive installed instead of the SSD that was listed in the product description.  This likely explains why the unit was quite slow from power-up to Windows launch.  I still cannot use the unit for its intended purpose, and will now have to go through a second setup (and software installations) if/when support provides the SSD drive that was supposed to be installed.