This is the third renewed dell latitude laptop that I've purchased.  Always happy with them.  I got a dud though.  I had a blue screen of death pop up with no way to resolve it.  It points to a processor failure.  It will cost more to fix than to replace with another renewed laptop, so now it's a paperweight.  I understand that this is used equipment, but I expected it to last more than 3 months.  Maybe it's worth the extended warranty on these...I was also disappointed in the screen.  It said touchscreen in one spot on the listing, but it does say non-touch in another spot.  I was skeptical, but I also read in one of the question/answers that you could turn on touchscreen via a setting if it was not working.  No, that's not a real thing.  This is non-touchscreen.