At first I was very nervous to buy a refurbished iMac Pro at Amazon. But the Apple store prices are ridicules. It's my first time buying something used at Amazon. I figured to buy the basic model and then when the prices go down in a year or so, Update the ram if needed. The computer shipped super fast and arrived with the original apple box. I was very surprised. I expected a plain box. It also came with a black magic keyboard and mouse. Installation was easy and I was able to transfer all of my files from my old Mac computer. I contacted the seller because the keyboard was not working properly. They immediately sent me a replacement keyboard. The computer so far is working perfect with no problems. I am super happy. Highly recommend, A+++.