It was back in the box two hours after opening it and on its way back to Amazon. The USB ports in the front were not only non-functional but one of them was mashed in with the plastic blade broken and pins bent, like someone forced a USB device in the wrong way and tried to strong-arm it. The product description says:"This Certified Refurbished product is tested and certified to look and work like new. The refurbishing process includes functionality testing, basic cleaning, inspection, and repackaging"Even basic inspection and testing should have picked up on completely broken USB ports. I went to the warranty links provided with the system to see if I could replace it directly and discovered I would need to pay the return shipping to even have them look at it, which would cost nearly half the price of the system.Thankfully, as a Prime member, I was able to return it immediately. I would say "you get what you pay for" but I paid for a computer that was "tested and certified to look and work like new" and was anything but.