Two major complaints. There is no optical drive and there is no SD card reader. The item pictured clearly shows both an optical drive and an SD card reader built into the front of the computer and I see nowhere in the description where it says these are not included. I still occasionally use CDs and wanted an optical drive. I realize the picture is a stock image, but it should still represent the product accurately. I will buy an optical drive and install it myself, but there is no way to install my own SD card reader as pictured. I can get a dongle that sticks out of the USB port, but who wants that!? I need the computer up and running so it’s not worth the time or hassle to send it back right now, but I’m ultimately disappointed.I will give credit where it’s due and say the computer was in excellent condition for refurbished. All the other specs were as descriped and windows activated pefectly with the included key, but please update your product pictures to be accurate.