I started to work from home as an independent employee with several companies in 2020 and quickly discovered that my mac wouldn't be compatible for most of the higher level call center and customer service jobs. And my older pc laptop couldn't handle all of different software you need to run simultaneously. I began searching for a low cost desktop that would meet all the requirements I need for work. I did a lot of research, read a lot of reviews and decided on this one.Shipping was fast. When it first got here, it didn't work. I got a blue screen. Customer service was great about getting me a new one asap and I was able to return the old one easily. The new one worked perfectly! In the last year I've loaded a ridiculous amount programs, apps, (Quickbooks, Salesforce, VPNS) etc... and this computer is fantastic for that purpose. Couldn't ask for a better deal. It came as described, a couple little dings and scratches, nothing major. It has the SSD and all specs listed in the description. Including the Windows Pro. Super fast, never glitches or pauses no matter how many programs I'm running.It's small enough to set on it's side on my desk and pop a screen on top of it. The speakers are what one would expect from a small desktop, but it is loud enough to hear. The disc drive works great. Every connection you could think of except hdmi. I've now owned it for a little over a year and still think it was a great deal.