We got this after trying the Asus Chromebook.  We went with that one to start based on positive previous experiences with the Asus brand.  Unfortunately, the touchscreen was incredibly inconsistent and frustrating.  However, this one is excellent in all ways except weight (as other people have said).  To be fair though, it's not like it's 20 lbs; it's just heavy for a laptop.  If you want a reliable, functional chromebook, this one fits the bill, it's just not a macbook air.