I ordered this E7470 (Refurbished) for a cheap solution to try to get a business off the ground. I'm extreamly impressed with the condotion and appearance of this item. The battery has a nice long working life, the screen is clear with no damage and the outer shell of the laptop is scratch free. This laptop looks like it is bramd new. The seller took great care to ship a very high quality refurbished product. I WILL buy from this company again!!