Purchased this computer in October 2020.  Almost immediately had problems with it arbitrarily shutting down with error message.  Began to happen with more frequency.  Finally it would not stay on at all.  Seller had me return it and while I did not have to pay for shipping, I did have to pay over $35 for a laptop box.  It took weeks for me to receive the "repaired" item.  Returned to me and began to happen again.  Now it shuts down without any error message.  Happened while I was writing this review.  Now having to go through this process again.  Have reached out twice since 5/2 and still have not heard back from them.  Radio silence.