I've never had the displeasure of feeling regret every time I used a laptop until now. If you look past the negatives I'm about to detail the laptop is perfectly decent. Performance is fine. It just feels awful and is frustrating to use.The first thing I noticed was just how sharp the edges were all around the bottom. Worse is the tiny rubber "feet" that rotate down with the screen opening up. I've used metal files to try and smooth out this painful contact points. This laptop is not at all comfortable in my lap.The touchscreen is awful. I had another Dell from my workplace which had an incredible touchscreen so I know they can deliver quality but just didn't here. You have to touch it multiple times to even start working.The final problem is the case and touchpad interact in a way that makes the computer unusable until adjusted. If there is rotational pressure on the bottom right of the keyboard/touchpad part the touchpad becomes unresponsive to input or clicking. If the laptop isn't sitting in an ideal position you can expect to have problems.I'm embarrassed to own this laptop and I wish I returned it back when I noticed how sharp the edges were at the start. I have many more years before I'll be able to retire this one and get another. I've been buying Dell for years now and I've never felt like this.P.S. battery life is poor and charging is slow