I got this laptop in 2021. After tax my total was around $725. Which is a lot of money for me. This laptop has been extremely frustrating. Every single time I use it, the screen will go blue and says “your PC ran into a problem and needs to restart” But it never restarts, even if it says 100% complete, it won’t. It just stays like that on the screen. This happens literally every time I use this laptop. I’ll be in the middle of something important and then the screen turns blue and I lose everything I was working on.It will randomly disconnect from my Wi-Fi, even though my Wi-Fi works just fine. Then my Wi-Fi won’t even come up as an option to use. When I watch shows on the laptop, the quality is not good. I wanted to edit videos and I can’t even access my photos or videos so there’s no point in that now. It loads very slow, sometimes the down arrow on the keyboard will lag and I’ll have to restart it. Or this little clear square pops up on the screen and I can’t get rid of it so I have to restart it. I have to constantly restart this laptop for it to work somewhat properly. I should’ve just saved my money. My laptop I’ve had since 8th grade works better than this laptop! I had high hopes for this because pretty much all of the reviews are great and there’s almost 5 stars. So maybe I just got a bad one? I wouldn’t be so upset or writing this review if this hadn’t cost me $725! I expected a lot more for the price of this. Waste of my money. So disappointed.