This was packaged very well and survived the Post Office. If you are upgrading from an XP, Vista or older operating system and are not familiar with Windows 10 you might consider the Windows 7 version as it is easier to learn if you are familiar with older operating systems and to upgrade to Windows 10 is easy. I bought the Windows 10 64bit system and was quite impressed with the speed and how quiet this machine is. I had a older intel system with only 2 gigs of memory and this was a great leap forward for the price. I have doubled the memory size, transferred all my files off of the older drives that were in the other pc and installed a dual dvi video card for my pair of 22 inch flat screen monitors. I mostly use this for reading the online papers, banking for my elderly parent and myself, ordering medications and vitamins and taking care of my 2 eBay seller accounts. This also uses less electricity than my older system which is another bonus. This was sold by Tri-Valley.