Was very skeptical about purchasing refurbished desktop, but did not want to pay an arm and a leg for a brand new unit. Just needed enough to do basic work necessities such as organizing files, email, office documents and video conferencing meetings. Shipping and packaging done professionally. So desktop running so far so good. Loving the speed! Does not feel like am working on a refurbished unit at all. The keyboard and mouse that came with the bundle is not the greatest quality, but it does the job.  The dual 19s" were decent however noticed a slight color discrepancy despite adjusting the settings and trying adjust the VGA cables.  Contacted their tech support, and Mark was very helpful. Was offered to replace the monitors at no cost, but was able to upgrade from dual 19"s to dual 24"s for a reasonable price.  Highly recommend to give them a chance. Save the environment, and lesson electronic waste.