We purchased this Amazon “refurbished” Dell laptop expecting a working and dependable laptop that will get our 15 year old daughter through High School. After going through the initial setup it was working fine for a few hours of online class use. It then froze and crashed. Now we getNo bootable devices found.Press F1 key to retry boot.Press F2 key for setup utility.Press F5 key to run onboard diagnosticsWe discovered this is a common Dell problem. It appears the laptop was never actually “refurbished” and they just repackaged it and sold it to us!!!We called Amazon and so far they are having us follow YouTube videos to fix the issues they shipped to us. I didn’t buy a “fixer-upper” laptop, I’ll update this if the situation improves.