It was a rocky start, but I'm pleased to say this computer is working as I'd hoped. I just need it for emailing and web browsing and it's working well so far. Processing quickly, battery life is decent.The only challenge was that it wasn't re-set correctly before shipping to me. It is clearly a computer that was part of a companies' fleet of computers (I can see the phantom mark of the label that was next to the keyboard). When I turned it on and started going through the set up, it asked me to add my company email address. After calls to HP, Amazon support, the company of the former owner, a factory reset seems to have fixed it. There are a few scratches and scuffs and a sticky key here or there, but for the price and for how well it's functioning, I'm fine with those.