I ordered this laptop on 02/18 and it arrived on 02/23. The battery was completely dead and it took two days for it to start charging correctly. When I was setting it up, I found that the wireless adapter did not have Bluetooth. I went through all of Dell's troubleshooting steps, which took hours, only to find that it was the wrong hardware, not a missing driver. Amazon's support shipped a replacement on 03/27 and when I checked the tracking it says arriving 03/15 - 04/04. Really? This will likely be the last time I purchase an Amazon renewed product or any other Laptop from Amazon.Update: Turned on to start removing personal content and the battery went from 98% to dead in five minutes...