It is what it is! It's a refurb office PC with decent specs. Mine arrived with sparse packaging, but was undamaged. Some signs of daily wear, but otherwise perfect. The mouse and keyboard were both flimsy but functional, both wired, (I immediately replaced with wireless ones, because its 2018 for crying out loud.)I've been putting it through its paces for the past 3 days and the only hiccup is getting DVDs to play. Still troubleshooting, so I'll update this review if it turns out to be a technical issue.This was an xmas gift to my 9 year old son. I'll upgrade the GPU and install office and let him play minecraft and roblox to his hearts content.