Unfortunately we had to return our laptop. It showed up in great shape, almost no visible wear on it. It was extremely fast and performed amazing. We were extremely happy with it until the charger port quit on it after about two weeks. Verified the cord was good with another Dell laptop. Tried to contact the vendor and received no response, so we returned the laptop. Sadly we weren't able to wipe our personal data off the laptop since it wouldn't power up anymore after the battery died, since the charge port wasn't working. We were refunded. Debating trying another one to see if we have better luck, or trying something different. For the money you really can't beat the processor, amount of ram, and hard drive size that you get in this unit. It's blazing fast, and everything worked great, until it didn't.