I bought this to use for work. The price was good for the amount of features in the system. However, when it arrived and I turned it on. It didn't recognize the operating system or bios. It didn't come with a recovery disk. I called Amazon who couldn't help me but transferred me to Dell who told me I'd need to take it to one of the local Dell stores as they couldn't help me.I spent I very an hour of my time having no success in getting this computer to turn on. But the lack of customer service is what made me return this. I was really annoyed with Dell asking for information that wasn't provided to me about the computer as it had no paperwork. Except one small sheet of paper by the person who signed off on inspecting this laptop for its functionality. Obviously he never checked this computer as it didn't get past the initial windows screen.