I got this refurbished or 'used' with some hesitation but trusted positive reviews about the seller, and I couldn't be happier. This worked straight out of the box - hit power button, operating system loaded and ready to go. It's plenty fast for me which is email, surfing web and streaming, that's really about all I use or need it for. I will agree with others the battery is lousy, don't know if it came semi-depleted or they're just lousy batteries, but I've had this for a year and I'm lucky if it lasts an hour. Just ordered replacement. But will say after a year of use no issues with the laptop itself, which came in for around $175 as I recall. I bought the purchase protection plan for 2 years just in case, maybe another $40 but touch wood have no needed it. I'd say buy with confidence.