I bought this brand new in 2019. It was more than I could afford, but I wanted the best I could get, and I was told this was it. By 2024, the keyboard started failing—one key at a time—until keys began falling off. In early 2025, the screen went black with just a single red line that looks like a zipper. On top of that, I’ve had to reset the NVRAM three or four times a week because the system stops functioning correctly, and the speakers have completely stopped working. I can still use it in clamshell mode, but only with an external display, mouse, and keyboard. Even then, it still requires frequent resets. I know it’s six years old, but by year five, it was already falling apart. I couldn’t be more disappointed in this product. Even old Dell computers don’t deteriorate like this.