This laptop didn’t even last 3 years. I know it’s inexpensive to begin with, but I expected this laptop to last longer. I called tech support and they had me uninstall the driver, then reset and  install back to the factory settings but that didn’t work. Since it’s out of warranty, I’d have to send in to the manufacturer and get it serviced. This would cost more than the original cost of the laptop! So I’m going to buy a new laptop, not ASUS brand and hope for better luck.