I purchased this thinking it would be similar to my old one. After the set up process it asked me for the update which I can understand it wasn’t on Monterey but on Catalina. The computer stopped right in the middle of trying the download. I’ve been trying to figure out what to do to get it to work, now it’s making shuttering noises like it’s making a movie? I’m super confused, but if it cannot hold or move forward with the update it clearly wouldn’t be worth it. I’ll literally give it a few days. The battery does faster than my other laptop, that’s sad. When I compare the two for trying to get this one to work I charge this one 2x. But like I’ve said once getting the update to work and the computer to do something then we’ll be in business. Charger that came with the device is broken, sparks everytime it’s used, found this out by lending my old computer charger out and opening the one from the box and each outlet it let out sparks in. Doesn’t matter if I’m home or not. Really not appreciating this.