The item itself is perfect, however the packaging was just ridiculous. I understand when you buy a used item, it’ll have some wear and tear, and that’s fine, the issue was with the packaging. The box was riddled with holes and tears, the computer itself looked like it was just thrown in a box on top of the keyboard, mouse, and wires, and because of that none of the items worked. No foam or even bubble wrap was used for packaging and ups just threw the box on my doorstep from at least a 9 foot distance. The computer is fine, but the shipping and handling left a lot to be desired.