I thought this pc was working good but after the holidays it just crashed so never buy a used pc. I only got this cause it was so cheap $137. All i was doing was watching a youtube video in full screen and the processor freeze. It was also making vlc player freeze too and i was watching an episode of Family matters and it kept freezing every 5 seconds and i had to close the vlx player and play the episode again and i was so upset. I think it has a hardware issue because the hard drive is fine. I downloaded 4k videos on youtube watching them on vlc player and they play good on processors but my laptop doesn't play 4k videos on vlc player. I restarted the processor and now the Win 10 logo boot is taking too long. I am not gonna worry about this because i am getting a brand new one from dell that's $500.