Unfortunately, the first desktop that was delivered was damaged significantly, very dirty, etc. It, along with the keyboard and mouse, were simply tossed in a very large box with zero padding. I suspect it was a returned item that was simply turned around with no inspection. The good news is Amazon Customer Service responded quickly and appropriately and had a replacement at my door in 36 hours. The second desktop was packed very professionally, was squeaky clean with no issues. It works perfectly and is a great value at $88.