When I first got it it was vacumed sealed in plastic and very well packaged . The condition to look at the computer was good,  very light scratch here and there , looked pretty clean.I started it up , pretty fast , installed the updates etc . As it was getting late I put it in hibernate to finish the next day. The next day I started it up I heard like a noise coming from inside,  never heard this on any computer before. Then it went off into reboot and did it again and again with the same noise.This is the 2 and computer I've had off the same company that's been faulty. The first was  the usbs gone bad . I thought I would get another,  benefit of the doubt , but didnt work put . My husband told me to not buy another  refurbished computer as I can't keep buying them to be sending them back . For once  I agree and next time it's going to be new one , it's a shame .