missing some screws also, but I successfully adjust the remaining screws to 4 corners, and make the laptop stable. screen minor and small scratch also.but all these are not major issue, the overall experience is excellent (battery, screen, and keyboard all good), the ChromeOS is excellent. I tried and used this laptop for my daily work, no issues.chrome browser as an essential app works well just like working on Windows, no difference. the File APP use to explore every files on my Google Drive. the Text APP use to open edit or create txt files seamlessly. and the Gallery APP can be use to open image and also PDF files, and you can draw and type text on the PDF files.the only thing missing is I did not find a good way to use the touch-pad to write signature, so I still have to bring my iPad to have my clients to sign their signature on the iPad.and solid feeling of the laptop, hopefully can further improve is to make the laptop more light weighted and more battery life.