The speakers are nearly useless (I have mine turned to the loudest, and can barely hear movies).  On Zoom, the speakers sound mushy as if people are talking with a mouthful of marshmallows. The screen quality is not great- the colors are grayed down and you have to have it tilted just so or the picture looks a little like a shadow-holograph.It is decent as far as speed goes. The Microsoft S program is awful, but it is pretty easy to remove. I am disappointed, but I needed a laptop immediately, since my other fell off a counter and broke. The delivery was excellent- a day earlier than expected.