This computer arrived fast! It was packaged with care. It's exactly as described. There were a few, minor issues but nothing that would require a return/refund. It is a refurbished computer. It wasn't as clean as I would like, there was obvious dust on all the ports. But I cleaned it myself, like I said it is refurbished. Speaking of ports, this computer has a generous amount of USB ports which I absolutely love since I have a drawing tablet, my printer, an external hard drive and various other electronics that need to connect to the computer.I'm a single parent, working two jobs and recently decided to return to school. My laptops have not lasted as long as I would have liked, so I'm hopeful that this computer will last throughout my schooling since saving money is extremely important.