NO ONE EVER CONTACTED ME, SO I THOUGHT I'D CHECK. REVIEW WAS NEVER POSTED FROM ORIGINAL DATE. PLS CHECK YOUR RECORDS & MY ACCCOUNT. THANK YOU.I bought this laptop in early May, 2021 while in US. I left the US less than 30 days after I received it. The battery seemed fine...at first. Just before September began, laptop began losing power very quickly. About two weeks ago, battery power a "service recommended" notice appeared. In less than six months, which I believe mean a new battery's required.In addition, I've never used the laptop on a daily or lengthy basis, because I mostly use my iPad and Smart Phone. I bought the iPad new over three years ago, and the battery still works greatIn addition, I don't live in the US most of the year, so returning it isn't an option due to the tremendous costs involved, plus the customs charge if the seller were to let me return it and then reship it. It would be around $200, making the total cost of this laptop more than if I had bought a brand new Air. I'm a senior citizen, disabled since 2003, and have limited financial resources. From now on, I guess it's me, my Air and my charging cord.This is my first refurbished product purchase. Sadly for me, I see that my investment in this "refurbished" laptop was a very poor one.After this experience, I will never buy any Amazon refurbished product, regardless of seller.I never write reviews on products purchased from Amazon, because I've always been happy with my purchases. All I can say is, "buyer beware of this seller or any Amazon refurbished products." Don't buy anything from these folks; all appears well...when first received. Three months later, you wished you hadn't bought it. Further, if you live outside the country most of the time, you're stuck with a lousy product.