Liked - I called for technical support multiple times for different reasons; one being on the drivers to download and others to figure out an issue with microstuttering. I just sent back the product for a CPU fix/replacement and they were kind enough to give me a shipping label both times. Their experts were very patient with me, who is not a pro with computers! I will say that the Wifi antennae that came with the computer later revealed to be the cause of the stuttering. I found this out from personal research and some help from tech savvy friends. Will be buying an ethernet box and an ethernet cable for that matter.Disliked - I can't exactly say that I dislike the PC. With any PC copies, there's bound to be some outliers, and I think the one I got was one of those outliers. As long as they are willing to help and it is effective, I have confidence in them. CyberPowerPC is one of the companies I do have confidence in. Best wishes and thank you!