I purchased this product for my 11 year old daughter so that she could work on her school assignments outside of school. The Chrome Book works fine the only issues I have is the operating system is out dated and unable to be updated so therefore my daughter is not able to complete her school work because the website that is used for her assignments is not the operating system that the Chrome Book runs on. Another issue I am having is I tried to update the operating system that is compatible with my daughter's school and the device is asking for a parental code which I never created nor know how to retrieve it.