I have a lot of refurbished Dell laptops.  They work well.  First time buyer from this seller and I would like buy more.  Seller is unfortunately extremely hard to contact.  So far I have failed.Product arrived exceptionally fast (I'm quite close to seller's location).  Impeccably packed - truly a work of art.  Repaired damage to the laptop was greater than I have seen on any other computers I've bought.  But it works fine.