I was so upset when I got my computer that I will never buy something refurbished again.  There were 3 boxes and one of the monitor boxes did not have either of the connection cords (VGA or power).  The tape on this big box was not very secure and because the cords to connect that second monitor were missing, I had two purchase both.  One of the monitors has some damage on the actual screen along the bottom.  The mouse did not work AT ALL.  The mouse and key board were matching and said they were for gaming, but the keyboard was very cheap and light weight.  So, I had to purchase both a new mouse and keyboard.  The item description said that it had WiFi when really a WiFi adapter plug in was sent.  I was pretty upset that the description said that it had blue tooth capability and it did NOT.  When I started hooking everything up, the instructions walked you through what to do when you turned it on, but I needed setup instructions on how to connect everything.  This was not included.  Along with the used product damage, the non functioning mouse, the parts missing, the extra $70 I had to spend, the weeks (almost 4) it took to get here, no set up instructions and the incorrect item features (like no blue tooth), when I started setting it up and was frustrated at everything I was uncovering I also called the customer service number on the instructions and left a message.  I also sent an email and to this day the company has still not contacted me.  I would love to return the mouse and keypad and maybe get reimbursement for the pieces that were missing and/or broke, but I gave up when they didn't contact me.  Very unsatisfied with the service, but I love the computer.