I bought this because it WAS SUPPOSED TO BE WINDOWS 10.  IT upgraded to windows 11. I  spent hours and hours trying to get it to revert to Windows 10.  I was given instructions that I followed. There is NO GO BACK option. It has been less than 20 hours from first install. I have tried 3 times to do a fresh install. Each time it goes to windows 11. I BOUGHT WINDOWS 10. I have spent hours and hours trying to get window 10 NOT WINDOWS 11. The fact that you can not even set the computer up without having internet access is crazy. There is lots of things that can be done without internet access. Took 3 hours to finally get it back to windows 10.  Over 7 hours total. Very unhappy.