Got the product in the mail today and right out of the box “blue screen”, the computer continuously tried to load but kept getting the blue screen. Contacted the tech support that came with the order and unfortunately they were no help. Tried repairing the startup repair and continuously got the “BSOD”. After trying to get the computer to load and not getting anyway, just decided to return the computer and get a refund. Save your money, not worth the trouble for an unbranded computer. Stick to HP or DELL.