This computer is completely useless new out of the box. It will not turn on.  Interestingly enough, the lights that say it are charging and that the computer is on still stay on even if the cord isn't plugged in, I included a photo that is probably hard to see but should show that this computer is not plugged in yet the charging light is still on (you can see I'm holding the charger and the charger is out of my laptop.)This is my 5th ASUS  and none of them have done this.  Complete lemon and a waste of 2 days without a laptop, plus waste of my time dropping this off for a return.