I purchased this refurbished PC to run as a surveillance server. The PC took a 5 days to arrive, but nothing too long.  It was packaged nicely to avoid shipping damage, but as it was a refurbished unit it did have some scratches. They are hardly noticeable and not something I would be concerned about on a refurbished unit. Windows was properly installed and ready to be configured. If I were to start using the computer like that then I would have given it 5 stars, but I needed to add an additional for video footage. Inside I found two thing, neither of which are deal breakers, but they could indicate some sloppiness on the refurbishers part. First I noticed that there was plastic a piece hot glued on the case. Further inspection revealed that it was there simply as an indicator that there was a security screw hole for the face plate. I'm unsure if the screw is missing or if this was even the work of the refurbisher, but then when I began to run the additional SATA cable for the new drive a metal washer fell into the case. I found that this metal washer was part of a missing drive mounting screw for the cheapo ADATA drive that I can only conclude was replaced as part of the refurbishing. The missing screw shouldn't cause any problems, but it's one of those things that you can tell someone just didn't take the time to do the job properly.