I just received my refurb dell 7020, seem to be ok but have some thoughts.Box was not the best , even though it was packet in foam the box was 4 times larger than the unit so being shipped the box was crushed , computer was fine. Finding where to enter the windows product code and doing the updates took a long time as I use sat internet. Slow  Windows is showing OFFICE in Spanish all other apps are in English. Be sure to have a magnifying glass like a lighted 30X as all of the instructions are so small to read. Finding where and how to delete the offered virus software was not easy as you needed to almost load it.Add says HDMI only with the adaptor they sent, same for Wi-FiAll in all  unit seems to be very nice , looks good, starts fast, everything is working