The laptop came almost brand new, very good product. The only problem that I saw I related to the description of the product. It says that the laptop came with Fingerprint, but it dont have it. also the SSD is not "Toshiba 256GB PCIe NVMe 2242 M.2 SSD" but it is a "SAMSUNG MZ7LN256HAJQ-000L7" A regular SSD.Thats why i`m giving 4 starts otherwise should be five starts