When I first go the Chromebox 3, I was super happy. It was fast and really easy to use. I thought this computer would last many years because after all it's just a motherboard, processor, SSD HD, a couple of RAM chips, and a fan.  There isn't much in there to break. But after four months of use, the Chromebox stopped working.  I'd boot it up, and I'd have a lit up black screen.I sent it for repair twice to ASUS.  The first time they told me that there was no problem with the device, and sent it back to me.  I turned it on, and it was still broken.  I sent it back for repair again, and it turns out that it is broken after all.  I've been without a functioning Chromebox for over a month now, and I am currently still waiting for a replacement or a refund.  The customer service from ASUS is abhorrent with their lack of enthusiasm to resolve my issues and constantly dragging their feel on every little thing.  I must have called the over 6 times during the course of all of these events. I feel like I'm dealing with a team of people in some third world country, even though I know their employees are located within the US.If you wish to avoid dealing with a nightmare corporation, I urge you to steer clear of ASUS products.