This computer is NOT totally factory-renewed. When I received it, it had a column of pixels in approximately the middle of the screen flashing random colors upon right-clicking the desktop. It was inconsistent, but persisted even through a reboot and activation of Windows. I even tried reinstalling the graphics drivers, to no avail.Unfortunately, even if the item is defective out of the box, the shipping label for the return requires postage to be PAID! Stay away from this product. Spend the extra money on a new one...