Great, responsive seller, however, the screen on this particular chromebook is disappointing. If you're going from a Samsung Chromebook Pro there's no way you'll be able to live with this screen. While it's technically HD with the 1200-whatever by 720p, the font at any size magnification appears blurred and the the color gamut is washed out.It's important to note-- as I've just found out-- that there are more than 1 model of the x360 14b. This one is the one with the n4000, whereas Costco is currently carrying the n5000 one with the higher resolution of 1080x1920, and that's the model I'm waiting on.I don't know why HP released this one first, and while the screen is the sole feature that makes this unusable to me, it is still notable in that it's the first chromebook 2-in-1 to come out that actually includes Bluetooth 5.0. I'll update on the other model, which is only moderately higher in price.