This computer was not refurbished at all it was factory reset which does not get rid of viruses. Within the first week it ran slow, and died within an hour which means a bad battery again not referbished. Last I went to Google and got a pop up with voice recording saying I need to call this hotline immediately or it would shut my computer down. Long story short it was a scam from malware still present on a supposedly refurbished computer. Do not buy from them!!