I purchased a refurbished 2018 MacBook Pro 15 it was in excellent cosmetic shape it worked fine for 9 days, then it just blacked out on me, and I was no longer able to power up, problem is if you wanted to have it repaired or replaced, they don't, the only choice you have is to get a refund for the purchased price the company's policy only refunds they don't repair!Excellent customer service.They did provide a prepaid shipping label.