The unit arrived well packaged, clean, and as specified. The CPU fan is a bit noisy, but otherwise the hardware works as expected.I requested the Win 10 Pro product key twice via the email provided to obtain the key and have never received the key or a reply to either email. It makes me wonder if the the OS is legit.The desktop powers up every night at midnight. I have turned off 'wake on LAN' in the BIOS and software. Turned off sleep and hibernate everywhere it could be found. And done numerous other things. The logs say the unit is being powered on from an 'unknown' source. This is not a terrible thing, because the unit is now on 24/7 running Blue Iris software. It just bothers me that something might be on the drive that is snooping. That is why I wanted the key, I wanted to reimage the PC prior to putting it to use.