. I read the reviews on this model machine. I bought this computer for my dad. He’s in his 70’s. I intentionally bought it from TekRefurbs because I read how their customer service was great. I got the package, opened it up and everything was packed very securely. I sat it up on my kitchen counter turned it on - made sure it would come on and looked it over. I mean I know it’s a refurb. I had one issue with the case. It would not completely shut. It was bent in one area.  I figured out what to do and it was a simple fix. It came with a keyboard and mouse. Everything was pristine. I videotaped the whole process of opening the box and set up on my kitchen counter.  I went over to my dad’s house and set up the computer. Got the virus protection loaded. Got him set up to browse the web , watch YouTube and read his email. It’s super fast. He has no idea it’s a refurb. So far so good. A great investment. A solid machine. I will update this review and hopefully will change review from 4 to 5 stars.