After receiving the item and dealing with the fact that it was not HDMI compatible, I booted it up and got a screen that asked me to sign in to my Capitol One corporate email account. Seems as though it was not refurbished as was promised.Amazon is currently sending me a replacement, so if the replacement turns out to be in good working order and thoroughly refurbished, I will update/change my review*, but I felt this should be known. Be aware that this item has a chance of coming to you without proper refurbishment. And those of you who turn in your old HP Elitedesks, also beware; had a hacker gotten their hands on this, it most likely would have been to easy to hack into the old system in some way. This is especially frightening given the fact that this particular mini-desktop originally belonged to a financial institution.I want to thank Amazon for their speedy resolution to this matter thus far, but I must say: the person or people responsible for the refurbishment of this device need to be reviewed and maybe even removed. This was extremely unprofessional and disappointing.(*Edit: Amazon delivered a replacement to me which was newer and better than the first one they delivered. Set up was easy, and now my husband and I have a home computer for the first time in years. I appreciate and commend Amazon's swiftness in resolving the matter efficiently and thoroughly. The device works quite well and is very fast! I highly recommend as long as they send you the right one.)