It's too bad you can't give a negative five star review, as that is how bad my experience was with this company.  First, I bought what was supposed to be a "Re-manufactured Dell Optiplex".  And while it stated that there could be a minor scratch or imperfection here or there, however, they assured you that the machine was "new-like" in performance, etc.Well, imagine my surprise / severe disappointment when I opened the box, only to find some crusty looking old, dirty, dusty machine with it's ancient Windows Seven sticker hanging half off (I was replacing an 8.1 machine).  So, to say that this machine looked far worse, than the machine that I was looking to replace, would be quite the understatement at that!!  Did I expect a brand new computer?  NO, not at all!  However, I most certainly did not expect to get a 1962 Blue Light Special either though, which is exactly what I got, some prehistoric dinosaur egg (that was about as much good).Not only that, but, the machine gave me the blue screen of death right off the bat!  So, windows would not come up, which meant I had to do a clean reboot of Windows 10 (on my own mind you).  Then, once I get the computer up and running, it blue screened me two, or three more times before I was able to stabilize the platform. Once I had running decently I decided well, time to move data over, right?  Which PC Mover did a flawless job of.  Although, it took me two days of fiddling with it to get it right.Then one morning, I wake the computer and go to check my email (so nothing complex or computer strenuous) and BAM BLUE SCREEN OF DEATH ALL OVER AGAIN.  Only this time, I can't get it back!  In that, it starts telling me, "Hard Drive" not found.  And I tried everything I could, even had my old IT guy look at it.  And he said, nope, hard drive failure, at which time he offered to retrieve my data for me.  But, that would have required taking apart the hard drive which would have voided the warranty with this company.So, I naively send this Company back my computer, thinking oh they'll do the right thing and retrieve my data for me, right?  I mean, I knew goodness well, that it could be done, as my IT guy offered to do it for me, for around $60-$70 bucks or so?  And yet, I'm here to tell you that the Tech at this company (whose Name is Moe by the way), not only holds up my refund, but, he also calls me, and has the nerve to lie to my face saying he couldn't get that off as he tried everything, really?  So, apparently Moe, well, he apparently don't know Jack about computers, YO!Bottom line folks, I actually got a week, maybe two at the most, of service out of this machine.  And I lost all of my time and effort of moving my data, plus paying $40 for PC Mover and $20 for insurance and more.  So, unless you are in the habit of washing your money down the drain, then I wouldn't go near Ole Man Moe, as Moe apparently doesn't know how to fix any of the crusty machines that sells, you know.  Which is why I wanted to let everyone know that you should never go with Moe, as he's no good you know?Matter of fact, Moe couldn't get to where I could in testing the machine.  At least that is what he told me anyways, as he tried to tell me the machine wouldn't do anything at all.  And yet, my novice self could at least get it to here (see attached image screen), which is how I knew what to tell Moe (the alleged PRO) was wrong and / or where to go!!  Little did I know this outfit is owned by three guys: Larry; Curly; and Moe, the Three Stooges, you know?So, do yourself a favor and move right along, cause buying something from these cats is way wrong!  And I know you don't want to be singing my unhappy song!  Sorry, Moe, but you should have tried a little harder (AND NOT HELD UP MY REFUND WHILST BS'ING ABOUT YOU NEEDED TO TALK TO ME)!!!  Again, be smart folks and move along, don't let Moe screw you with his sad song and dance, after you get your dinosaur egg machine!!  But, yeah its recycled alright, if ya know what I mean???