This product was purchased for a small office setting. It has one dedicated user 5 days a week. The computer does not have excess files stored on it (the company uses cloud storage for all files), it doesn't run intense programs (only Microsoft office suite and adobe), and hasn't been handled roughly in the few times it's been moved. Almost 1 month exactly after the tech support ended (7 months from purchase), the fan for the motherboard has failed. The computer has worked well thus far and the issue should be easily solved, but I can't give a good because the product didn't last even a full year with mild to moderate use.