I bought this computer last week.  I was happily surprised when it arrived the next day (early).  When I took it out of the box, it looked perfect.  That is where the good things ended.The battery was not fully charged, but that was ok.  I plugged it in, but it did not charge while I was working on it.  When I removed the charger, the battery icon said that the charger was still plugged in (it was not).  I tried charging while the laptop was closed.  No dice.  The battery charging icon never went away, no matter if the charging cord was plugged in or not.Then one time I went to open the screen, and the entire screen was filled with horizontal lines. Mind you, I had only had the laptop for two days and had been on it for an extremely minimal amount of time.I immediately  contacted the seller, Who I assumed was Amazon, but it turned out it was a third-party seller. The seller told me that I should take the computer to a computer repair shop and have it assessed and then send them the report. I informed the seller that by live in a rural area and an extremely far away from any type of shop like that. In addition to that, the seller wanted me to take pictures of every angle of the computer and send them to her.I then requested to just have a replacement computer sent to me since I just received this last week. The seller informed me that they do not do this, and told me that I could return the computer for a refund, but I would have to again send them pictures.I’m extremely frustrated by this entirely process.  I received a defective product and the seller should step up and try to make it right instead of putting all of the burden on me.  I would definitely not recommend to anyone and would NEVER, EVER buy from this seller.