You unpack a new package, hook up the initial wires to get power and the monitor tested. You then perform the most basic function you can, which is push the power button and nothing happens. You then search the web to trouble shoot and you find that this is not unusual. Given this is not an uncommon issue on the Dell Flagship Optiplex 9020 Tower, you would think StallionTek would have made sure the system powered up up before shipping. They got the computer to me very early compared to the original shipping date estimate, so time to quality check should not have been an issue.