Had previously had a 2016 Acer, which was no longer supported by updates.  This model was to be an upgrade.  It worked well for 42 days, then died.  No power; no ability to take a charge.I can't complain about Amazon or Acer, either.  I could have returned the chromebook to Acer and they would have tried to fix it.  However, they sent us an email advising us to delete personal information on the chromebook before sending it.  How could we do this when it was unable to take a charge?  My husband said it wasn't worth the risk to send it to Acer.  So we spent around $300 for a chromebook which lasted 42 days.I have bought a much less expensive chromebook.  Hopefully it will last as long as my 2016 model did.