Battery 2 was not connected properly and when I opened the bottom, saw it was not installed property.  Once I did plug it in correctly, the system recognized it but said the battery was no good at 0% charge.  Battery 2 would not charge either with the laptop running or off.  Bought another battery from Amazon for $45.Once installed it did recognize the new battery but still states it cannot charge it.I assume this is some sort of board issue, not worth sending it to try to get repaired.An ok machine for 300 if both batteries where ok.