I make good money at what I do and have been working on computers personally and professionally.  Truthfully I did expect what I got based on what its cost.  However I am surprised that ANYONE would use an old hard drive that is almost guaranteed to cause data loss, its not an if but a when and it being used means that the expected life of the drive which is short when its brand new is much much smaller.  Although I have to give it to them, they did put the operating system on the SSD, even being used it should have a much better chance then the other drive.  I suspect they think anyone that wants to use the 2TB drive might have a much lighter use for it and it would reduce the risk it brings.  If they really are professionals at what they do, they should have built an installer and told customers that you should get your own hard drive then use the installer to setup the windows.  Hard drives are so cheap nowadays, 500 GB SSD for under $50.