After delaying for a year, I finally made the decision to purchase this computer.  It was a Christmas present and after installation, I was very pleased.  The installation of a 1Tb SSD was quick and painless.  Running "older" games like Skyrim, ARK and Destiny 2.  They are so smooth and look spectacular.So the computer was two weeks old and I was doing some work on Monday morning when the computer simply shut down.  No warning or indication of an issue.  After trying a couple things, I contacted Acer.  They had a few other things for me to try but then determined that the computer needed to be sent in.  They were supportive, professional and efficient throughout the call and follow-up.So I was planning on being without a computer for a week or so and I needed to order some stuff through Amazon.  I realized that Amazon could solve things more quickly.  Before lunch I had a return authorization and a tracking for a new computer to be delivered the following day.I must complement the professionalism and efficiency of BOTH Acer and Amazon.  I am loving the computer and it is blasting through anything that I am doing.  The kind of service plus support that both companies provided only makes this better.