As a longtime HP loyalist, I wanted to love this laptop. I ordered it when my much-loved but rather old laptop died (also an HP) based on the brand as well as features I wanted (17" screen was important to me, as was touchscreen, backlit keyboard, and 32 GB RAM). This laptop definitely delivers all of that. However, as others have noted, there is a LOT of glare on this screen. It's fine when I'm working on a Word doc or in Excel, but it's not so great when I'm using it to watch YouTube, Netflix, or other media. Also, the speaker leaves something to be desired -- even at max volume, it's sometimes not easy to hear. I fixed this by hooking up separate WiFi speaker, but it would be nice if you didn't have to do this. Most critically, though, is the fact that even though Brand New, I've already had several instances where the computer "froze" and the mousepad didn't work and the only way to fix it was to do a hard reboot. Soooo -- while I like the price and many of the features of this laptop, I can't give it a rave review. I'm giving it between 3.5-4 stars.