Bought one of these from my local computer guys and love it, bought second one from Amazon thought I would save a couple dollars, ended up consting me the full price, windows crashed and I worked on it for 2 days and can not access the BIOS, first computer I have not been able to. Didn't even get 25 hours of use.Stangest thing was when I called in for support it mysterioulsy ended return the day before which wasn't listed until after I called in.