First the Mac book was super slow I returned it because it didn’t meet my requirements, I sent it back and waited 2 weeks!! No replies nothing I put a request in for a refund to get denied and this Mac book was a little over 500 so you mean to tell me your not going to refund me my money? They began to say I have to pay shipping and handling and then they can’t do it because it’s linked to my account but it’s not and all devices have been signed out of. But the seller continues to give the same exact responses with no reason or explanation. They are careless and they just want to make sells they aren’t worried about keeping good customers.I use Amazon prime CONSTANTLY. I always leave honest reviews