Laptop arrived in good shape with decent battery life.  However, some  function hotkeys (brightness up/down keys etc) did not work until I flashed the bios, and also it comes up with default MSSoft drivers for several things, so I had to download and install all  the HP drivers to make things like C3 Thunderbolt port to work, then edit the bios in setup to turn off security for that to get it to work at all.  If I didn't to that kind of stuff in a past life, I would have been online with tach support somewhere for a long while.