First time buying a renewed PC thru TekRefurbs store on Amazon. Great value for the money. I'm not a gamer, just looking to do some light CAD hobby work at home. Arrived in great condition, very clean and packaged well. Had some initial challenges booting and contacted seller. They had me try a few things and figured I had a bad memory card. Before I knew it, a replacement pair arrived and did the trick. I can't say enough positive things about TekRefurbs customer service. I picked them over other sellers because of their high ratings. They stood behind their product. Very positive experience.