The computer's SSD drive is smaller than advertised (480 GB vs. 512 GB...even smaller with installation of Windows 10), and the mouse was also broken when it was delivered. I did contact the company, and after a few days of emailing with them, they said just to send it back to Amazon. Since I had already loaded items on it, I decided to keep it...I did not want to have to wipe the SSD of my information. The best thing they could have done, is offer a small reimbursement to cover the difference. With all of that said, it is an older computer that runs well and feels quite quick due to the i5 processor and SSD drive. I would buy it again (even with the issues above) because of the good value for a solid computer that is quite snappy!