I purchased this product for my photography business. It worked the first 2 days then it kept having pops ups saying that the computer had viruses. A few days later It wouldnt let me access my email or any websites. It also wouldnt upload my photos to the computer more then 4 pictures at a time. (The first day it uploaded over 800 photos in about 5 minutes)When I called to return it they was very nice and emailed me a return label and didnt give me trouble at all. They asked if I wanted to exchange it or return for my money so I just got my money back.