This was a gift and presented on the special day, unfortunately we had difficulty setting up the computer. No instructions were provided but a help number was. We spoke to a technician following her instructions to no avail. We asked for a level 2 or higher qualified tech, placed on hold and eventually disconnected. On our fourth attempt we reached a tech person who offerer several options that involved paying for his services. At that point we gave up and returned the computer. Never had the opportunity to use the computer and can’t comment on the product  but the the service or No Service was frustrating and we decided against buying the product