The laptop worked for only two and a half hours!I use the same exact model for my work computer for the last four years.  I'm very familiar of its capabilities and limitations.  I wanted one for personal use at home for light use.  I thought it was a good deal when I came across the posting on Amazon.The seller claims that - "This product is inspected, tested, and refurbished, as necessary to be fully functional according to Amazon Renewed standards." -  I think that may be a false claim.The laptop was received in good packaging and very clean.  Almost new condition.I plugged the laptop in and decided to let it charge for about an hour to charge up the batteries before doing any powering up and setting up Windows10 on the system.  After an hour I went ahead and powered it up for the first time with the power cable still plugged in.  I was able to go through the entire Windows10 set up process getting my account set up completely.  While in the process of running windows update 30 minutes later the system suddenly started to beep with low battery notifications.  I finally noticed that the charging indicator icon was not active and the laptop was not charging at all.  I tested the power cord and did not find any problems with it.  I used another same-type charger from my work laptop and that too does not work with this laptop.  I ran some Dell diagnostics with the remaining power left in the batteries and it shows that the system does not recognize any chargers plugged in or the system is not receiving any power when plugged in.  After further troubleshooting the problem, it appears that the charging port is completely defective.  The different cables I plugged into the charging port felt extremely loose and unable to make a proper connection.As of this writing the laptop is now completely drained of power from the batteries and there is no way for me to perform a factory reset to wipe all my personal information from the system.  This makes me very uncomfortable returning it for a refund or replacement.  I feel like the only option I have is to find a local computer repair shop that can repair hardware like the power port on this system.I don't think I will be buying anything marked as "refurbished" or "renewed"This was a very bad experience overall.