Got this for Christmas.  Took a few weeks to get around to getting it unboxed.  Between lack of retail customers and related bills for inventory that won't move, Federal filings, State filings, hearings, COVID, been really distracted.  Fired it up, started OK.  Left it running for updates.  Went back to it a few weeks later, restarted.  Blue screen and error messages.  It wants to report to Microsoft, but fails every time.  Tried other options like self repair, recovery, deleting upgrades, reset, boot from USB W10.  Nothing worked.  Tried reloading W10.  It won't allow it, Microsoft wants to push it to 'Repair', which doesn't work.'Refurb Ninja' is no help, I got one email response.  Asked for help and their 2 sentence response was hopeful RESET would work (it didn't) but that's all I can get from them.  Sent screen prints.  Called too, again, nothing.Tried Staples.  They did a free DX look see.  Recommended W10 reload (which hasn't worked).  After that, they want $160.I was really looking forward to the 16gb Ram and SSD hard drive coming into my life.  My old machine is really tired (4gb Ram and has Alzheimer's) but is reliable if you can stand to wait for it to catch up.Might just re-format this brick and see what happens.04212021 UPDDATE - Got it running.  Going to run it for a few days, then update review.05212021 ADDITIONAL UPDATE - Consider this purchase kind of like getting a pet from the pound, versus a puppy fresh from Momma.  A 'pound dog' probably has bad habits that need to be dealt with.  Same for this PC.