This computer would not recognize my IP address when linked to modem through an ethernet cable or my secure wifi, but found internet access via the supplied hot spot insert.It worked about five days before there was an internal short of some kind that left me with only a black screen.I tried contacting the seller for support and was hung up on twice as I tried to explain what happened.Luckily Amazon just issued a return label.This was my second refurbished computer purchase within 30 days that has had major problems. The first cost me $53 to return.I am hesitant to buy any more refurbished computers through Amazon, but will definitely no longer be buying any electronics or tools through Amazon without checking on the items return policy first.