I have bought many of these computers over the last 3 years and never had a problem until I bought this one. I nornally buy from another seller on Amazon but he didn't had any in stock so I searched and found this one. When I received the computer and started to boot up just got many error messages. I called there tech support but what a joke no help at all. So the next day I started to try this again and made it to the login screen. I never setup a user name nor a password. So I couldn't login. I called the tech support one last time to see if they could help. They had me resart the computer by holding the shift key and restart the computer. Since it was going to take 30 mins or more they let me go and said everything should be ok. I waited for the computer to restart and after it did I got more error messages about windows starting up. I tried to restart 4 more time but get the same message. Now it's time to send it back. I would advise if you buy something cheap this is what happens. I should have known this but I was in a hurry to get one quick my mistake.