I guess I got what I paid for with a cheap laptop. First, it was a pain to take if off of Safety Mode so that I could get Google Chrome on the computer. However, once I took it off Safety Mode, it constantly told me it couldn't update because there wasn't enough memory on the computer, even though I had no files saved and even took Google Chrome off to try and solve it. Then, after having it a year and exactly one month after the warranty expired, the WiFi chip stopped working and I couldn't access the internet on it. Geek Squad told me it would cost $80 to fix the chip with them, which is almost half of what I paid for the laptop in the first place. Even before the WiFi chip broke, I had trouble using Zoom. I used to find HP a reliable brand, but frankly this laptop was a disappointment and kind of a waste of money as now it's just a simple word processor unless I'm ready to shell out to fix it. Overall, I wouldn't recommend this model, and I wish I'd gone with something else.