I order one of these computers and was pleased with it.  Looked to have been cleaned out, booted up fairly easily (had to go into the bios to get it to boot from hard drive), but looked like a very clean install. Keyboard and mouse that came with it were not of great quality, but they did appear to be new.  Based on this I would give the machine a 4 out of 5 stars.Was pleased with it, so I purchased another one.  This one did come from a different seller and I was not pleased at all.  Inside is caked in dust, doesn't not appear to have a clean install and the license for windows is not on the machine.  It was updated to the latest widows operating system, but that is about all I can say for this one.  Keyboard came dirty and broken and mouse was not in decent shape either.Only reason for the 2 stars is the second machine brought it down from 4 for the first one.  Wish we could order reconditioned machines from the same sellers and not just picked by Amazon.