At first glance the device has been cleaned up well, and has no physical flaws.  Good start for an excellent refurb product.Unfortunately there were two somewhat major flaws; the F5 key and some pixel aging (not sure the best term).  I decided to keep the product but wanted to share my experience with other potential buyers.  The F5 key spring (underneath the cap) is damaged, and it even appears like a technician attempted to fix it but left it busted.  This unfortunately caused the device to mess up by dimming itself, so I removed the spring underneath to lazy-man solve the problem.As for the pixel aging (not sure what term is appropriate) on boot up you can see some weird discoloration on black pixels near the bottom-left part of the screen.  I ran diagnostics from bios and confirmed every other color works perfectly fine, and there are no physical scratches or other issues.This laptop is just a cheap spare for the house, so these two issues weren't enough to bother with replacing or anything else, I can work around them no biggy.  So far battery life has been reporting good health, touch screen works, licensed OS, so overall it could have been a lot worse.