I first bought several refurbished PCs when Windows XP went off support and they are all still running. These PCs are being used regularly but lightly by senior citizen neighbors of mine. I was so impressed that last month I bought refurbished PCs with Windows 10 to replace these Windows 7 systems. My expectation is that these systems will be clean and reliable but not cutting edge, and the first one I bought [from a big box store's website] was about the same as this configuration except it has a 2 TB hard drive and no USB3, only USB2 ports. I picked this system because I wanted to compare how Windows 10 would run on a solid state drive - and USB3 was a plus for backups. This system was cleaned up carefully, including painting some tiny scratches on the case. The case has an easy-open latch so I took a peek inside and everything is spotless and looks brand new [as described!]. It runs very well and the license was already validated [the big box PC required deciphering the fly speck sized Refurbished License key].I only have one regret: I Replaced my personal primary PC in December with a BRAND NEW HP Core I7 for $700.I would have been just fine with one of these refurbished systems.I have not needed to use any Tech Support.  Also, my PC came from United PC TEK. I would definitely order from them next time.