I received the MacBook Pro in great condition with the original charging cable and wall plug. A few documents were in the box as well. No physical damage to the computer.I’m giving four stars for two reasons: 1. The computer battery was completely drained (not the biggest deal). 2. Upon starting for the first time I was greeted with a flashing “?” Folder. Which is indicative of either a bad hard drive, or uninstalled OS. Luckily, I was able to start it in recovery mode and reinstall the newest OS and now it works great. I don’t think the “average” user would have known how or wanted to do this.Overall, very satisfied! Just a little bit of a pain to have to spend 3 hours installing the OS right out of the box.