Having ordered over 20 of these laptops I am noticing a high failure rate just beyond the return period closes. The laptops just stop working all of a sudden. The manufacturer does not cover the shipping costs for the laptops to be sent for repair and takes them at least 7 business days to look into the issue. Amazon's customer service has been absolutely useless and they actually hung up on me. Will know where NOT to go next time I set up a team on a project.