When the laptop arrived, the battery would not charge, even after several attempts. I finally booted the laptop to BIOS so that I could bypass Windows and run a battery test directly.  The test result showed a failed battery that needed to be replaced. The product ID and battery ID were provided. Next, a QR code was given that took me to the HP support page for this laptop. This page indicated that the warranty was in effect from November 11, 2020 to December 15, 2021.This was supposed to be a new laptop. The word "new" was on the packing slip three times. But evidently, the laptop is three years old, with a warranty that expired two years ago, and with a battery that was DOA.This is nothing short of fraud. HotDeals is no help and just says to return the laptop to Amazon. But I have missed the narrow window to return the laptop to Amazon because I was traveling. My next step will be to file a fraud report with the Consumer Protection Agency.