This is my second kit in a month im trying, first one was dead on arrival so i returned, this one came with a dead monitor/non responsive. While it came on, it floated a blue “connect cable” icon that floated around the screen. I resorted to switching cables and then trying the other monitor, which allowed me to turn on and finish installation instructions. Still no contact from refurbchoice. Worse case senerio, ill call my credit card company and dispute the charge.