The Computer has a Defective Video Adapter Resolution what a disappointment. I try different monitors and it didn’t work. I have an old laptop that has several options for resolution but your refurbish desktop has only one it was never updated. Also when we received it was filthy and bang up on one side but we cleaned it for youWhat a disappointment, the delay in response from the support team it’s a shame. I purchase a 16GB RAM, 1TB Hard Drive, DVD-RW, USB WiFi Adapter, Windows 10 Professional because I needed this computer to work from home and don’t appreciate having to chase down the support team just to be brushed off