Computers are like cars... overpriced and lose their value fast. Buying a refurbished/renewed/open boxed computer at a fraction of retail is the only way to go. We received our Dell Laptop a few days ago and I'm impressed on the quality. The laptop itself is in mint condition with no visible wear at all. Couldn't tell it was used. The only thing that had an issue was that the battery cable strap was broken but I would never use that anyways. Battery life is great. It came fully charged and I haven't plugged it in for 3 days and the battery still has a half charge. Upgraded Windows 10 to Windows 11 and this unit runs buttery smooth and lightening fast. That SSD makes a huge difference. Highly recommend buying computers like this vs brand new.11/23/2022: Update to my review. The laptop power supply has failed and I can no longer charge my laptop. Still within the 90 day warranty but the seller will not return my messages. I've tried going through Amazon but they tell me to contact the seller and wait more. Not happy.11/29/2022: The seller has reached out and resolve my issue. They have replaced the power cord and all is well. In the end, the seller looked after the product and provided good customer support. Now my wife is happy to be able to use the laptop again.