The MacBook Air was good for the price. I ordered the excellent condition, yet I had this problem. Also, it was weird to me that I had to charge it for 3-4 hours. This is what I ended up with, this message and the disk is just all over the place. This was a gift for my daughter. I was getting tired of her using mine. I have a MacBook Air 2024. I just want my money back and I am mindful to stay away from this seller.