Seller advertised computer as “The product is refurbished, fully functional and in excellent condition. The computer is completely useless. It powers down and completely shuts off after a few minutes. The sellers customer support is as useless as the computer. So far I have wasted approximately 6 hours of my time trying to resolve this problem.I first contacted Amazon technical support and he was unable to correct the problem as serious defect to computer. Seller’s customer support was completely useless; sending numerous emails requesting more and more information without addressing the problem. The computer has been returned and I have no confidence that I will receive my money back anytime soonDon’t waste your time or your money on this product.