Bought this used 'refurbished' unit to replace one I have had for 5 years. Checked the PC when it arrived. powered up and ran through the Windows 10 setup. it setup and ran OK. Case is OK with a few scratches but nothing to worry about. However the CPU fan is loud so obviously something going on there, maybe bad bearings. I will need to replace it. There was a new Dell keyboard included but the included HP mouse was obviously used with the cord just wrapped up around it. The sliding pads on the bottom of the mouse are coming off. I will probable just throw it away. This was an OK deal for the cost but I would have been disappointed if had paid more for it. I have bought a lot of refurbished PCs over the years and this was not one of the best.