When I saw this seller had a 3 1/3 star rating I hesitated on ordering. I should have gone with my first instinct. But I needed a computer ASAP and this particular computer seemed perfect - so I rolled the dice. I lost. When it arrived 8 days later I couldn't even get it to start. It didn't even boot! So, yeah, I read all the 1 star reviews and I still pulled the trigger, so I only have myself to blame. So, if you are reading this and you still buy a computer from these people you will, like me, will only have yourself to blame.