Nice computer.  Physically it looks new, no cosmetic defects.  The 19" screen is great!  I think for the price it is fabulous!  I elected to get the refurbished versus the used option when purchasing from Amazon.  Other than a new Microsoft 7 product key on the side under the original product key (x-ed out) I would have thought the computer was new.  The only surprise was wifi adapter had to be purchased separately for the one I bought.  I must have missed that when I ordered it.  Other than that oversight, it is great!