This is my second refurbished laptop, the first one was ordered from a third party and was awful and I had to return. Decided to try again with an Amazon certified MacBook Air. This item came very fast, packaged perfectly, included a charging cord (my other one did not), and was in EUC. After charging the laptop for 30 minutes I was as able to start it up and update it with the latest software.Works perfect for my needs and would 100% order this item for the price again.