pleased with pc overall. back plate is askew and one USB on top inaccessible. I found packaging with adequate foam support.  Not sure if pc was built poorly or shift in backplate was poor quality control.  I wanted to install 2.5 SSD but overwhelmed by how with CYBERPOWERPC support page sending me to Gigabyte to figure it out instead of offering more specific help on their YOUTUBE page. Checking for TPM but found it was off, initially telling me windows can't support windows 11 with no further explanation. random YOUTUBER came through.  by repeatedly pressing delete to get to BIOS I found it in "miscellaneous" section and it was turned off. I can have Windows eleven now, which was the whole point of upgrading my perfectly fine 6th generation intel i7 6700k MSI Nightblade MiB with a radeon rx 460 ...