Must buy card or jump drive for this little pic if you want to use it.  This has Windows-S operating system which is very limiting. You can turn off the "S" mode, but that impacts how the system works overall. When Office 365 was installed, it was out of memory.  Even after updating Windows 10, it didn't work properly.  Finally I did a factory reset and started all over.  A lot of the setting options were then available, but surprisingly many options were grayed out.  After resetting, downloading and updating, it started working for the most part, but at that point the system memory was full.  I contacted Amazon to find out about purchasing an SSD card or jump drive to increase memory and couldn't they could not provide any guidance.  After my call with Amazon, I decided to give up on this laptop and return it.It is cheap, you can get on the Internet using I.E., it is light weight, it is slow and if you know a lot about computers, you could probably find some work arounds.