I have not had the MacBook Pro for a long time (about three weeks now) but I can comment it arrived in excellent condition. There were no scratches or dings to the screen or case. The battery life is good thus far. Operationally there are no problems. It is working just as I expected if not better. I love the screen size, extremely easy to set up, no problems with WiFi connection. I believed it was delivered in two days as expected or it may have been next day I cannot recall but it was on time. Process was problem free.