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    We were looking to fix or replace
  
our aging Lenovo Flex







  
  
    , and seeing this here on Amazon looked like the right replacement. However we were disappointed in more than one aspect.From the outside, it looks like all other Flex laptops. The new case has a few minor upgrades that make it look nicer from the get go, and overall premium finish is well done.Even the insides is very neatly organized (shared here in the photo), and shows a very much good attention to detail on the side of the engineers.However the "beauty is skin deep" as the saying goes. There major things that limit the otherwise nice laptop, and I don't think they can be fixed easily.The first issue is the weak performance. I don't think Core i3 is a bad processor. I have used other devices with similar or even lower spec'ed ones. However for modern applications, like Video Meetings or even basic Video Playback it seems to heat up quickly. I had changed the BIOS settings for cooler operation, that seemed to help, but of course it adds a bit more to the performance deficiency. A better iGPU or yet a dGPU would have helped a lot.And soldered RAM? Really? I could not believe the specs, until I actually opened the motherboard. Yes, there is no way to upgrade the RAM. And since RAM is one of the components that can prematurely die, and that means replacing the entire laptop if that happens. And only 4BG and soldered RAM? Again, it is very hard to believe in this day and age.Next is the screen. It is listed as "45% NTSC". I don't know what exactly it means in terms of specs. But I can clearly see washed out colors (here I recorded a side-by-side with a Dell).I can understand the target audience for early learning and light web work. However even then lack of proper hardware video acceleration taxes the little CPU needing to run fans at all times. Not ideal at all.Finally, do apply all the Windows upgrades. There was a 2020H2 update, which required a manual download from Microsoft site (not offered on Windows Update for some reason). It made the performance much more acceptable. Please do that. And there is an option to "exit the S mode" which is offered for free. That could be something you can consider if you plan to install old Windows applications.Overall this laptop could have been a really great premium "entry"  level one. However limited and soldered RAM along with lackluster video performance (which is now needed in meetings) makes it fall short.