My package was delivered on time, however one of the monitors had a cracked casing and it also was delivered without a mouse and keyboard. I called customer service as instructed per their directions. I ended up getting on the line with David E. who shipped me my missing parts via overnight FedEx and another monitor to match the one that wasn’t damaged. Everything worked perfect! Until…I realized I never received the wireless adapter USB in my original order. By this time I had David E.’s personal line and let him know I was still missing a part and once again he overnighted me the package. Everything is up and running and I couldn’t be happier with my purchase given the price. David E. In customer service definitely saved the day and is more than deserving of 5 out of 5 stars!