Purchasing was easy (as always), Shipping was fast. Computer was described as excellent condition. By Amazon's Renewed standards excellent condition(copied below) there should be no visible scratches or dents when viewed act 12 inches. Open the box take it out of the bubble wrap. DENT.Battery is supposed to be greater than 80% of original life. Turn on the computer go throught the set up. Battery service recommended.I have contacted the seller and waiting for a reply. Hopefully this can be resolved.Excellent ConditionCosmetic Condition: ExcellentScreen: No scratchesBody: No signs of cosmetic damage (scratches, dents, and other) are visible when the product is held 12 inches away.Functional Condition: Fully FunctionalBattery: >80% of original battery lifeAccessories: Generic or original equipment manufacturer accessories and packaging provided.Guarantee: 90-day Amazon Renewed Guarantee