I have purchased refubished items in past with no issues. Unfortunately this item was horribly refurbished. The HP center dot was missing the plastic cover and looked horrible.. Windows was unregistered so... I turned the laptop around to get the code to register it and this shiny tape falls off and I see that they literally put silver wrap over a scuffed and dented laptop case to make it look shiney new but it looked more like crap and the adhesive was failing .. I see the timestamps of windows folders from 2007. The processor is 8 years old. Then it started crashing after trying to use it. What a piece of crap. Returned promptly.