When you 1st boot up, you're in the middle of the windows 10 installation. (Note..in the middle, not the start or the end, but the middle.) Upon completion you're greeted by windows defender notification stating you have a virus. Under a minute later a few dozen more notifications pop up stating there are more viruses, but it's actually one virus replicating 30-40 times. Beware, disable it from your wifi from the start. The virus attacks TPM and it's objective is most likely to steal your private data. Recearched the virus and this is a Trojan Horse. Best way to remedy this is to reinstall windows and format the drive with a fresh image of Windows, Linux or operating system of your choice. Most important is formatting the drive. I have to say it's a perfectly good computer, fast and smooth. I may have been just the unlucky one to get a virus loaded laptop. We'll never know.