Never bought a used laptop before, so I was a bit wary. This is for my wife as a Mac OS "training" computer since she is coming from 25 years of Windows. I must say that I am astounded at how absolutely perfect this Macbook Pro is. There is almost no way to tell it has ever been used. It looks brand new. Not a mark, scratch, or smudge on it. Nothing. Screen is perfect and looks brand new. Even the keys on the keyboard look new. No signs of use or wear. It was very well packaged in a plain white heavy duty box, and that was placed inside an Amazon shipping box. The charging block is not the original, but it is brand new and wrapped in factory plastic. Same for the USB-C charging cable. This was just an incredible deal for a still very useful and powerful laptop.