This computer came with no cables to attach to the monitor or anything else.  It was also missing the wi-fi adapter to connect with the internet which is necessary to activate the software. Even if you could connect to the internet, you couldn't see what's happening. The Amazon page for this problem of missing parts gives you the number for Dell, but when you contact Dell your name doesn't appear on the order so after the time it takes to get one of their support people and go through their routine, they refuse to help!  Going back to Amazon, and being passed around to at least 3 different departments, the only "solution" any of them could offer was to ship the whole shebang back to them and have them send another which might not have all the parts. I'm in MEXICO. I already paid customs and extra shipping and all I need is a $3 part!  I've already paid an expert to come and figure out how to patch the proper wire, also not included, to the router to access internet and get the computer set up.  Now send it back and cross my fingers? Because that's the solution for all problems? That's more in shipping costs than the computer costs.  Can you get me the part number so I can track it down on my own and buy it from somewhere?  NO! Send the whole thing back. Eat what you are out and go back to square one where you were 3 weeks ago, cross your fingers and hope the one we send has all it's parts and works, etc. etc.  IT'S OUR ONLY OPTION!  Any compensation for time, effort, or what I'm going through for someone's oversight in not packing the part in the box?  No! You work for us now!