Terrible! Worst problems with any computer I have ever purchased.USB ports were all loose and I had to keep reconnecting my keyboard and webcam, which would cut out while I was using them. The keyboard it came with is cheap and nearly unusable.It would not install my antivirus software and I had to spend an hour on the phone and $90 for a diagnostic.The worst news is that there are still hours of work to be done because there are hundreds of registry errors. I don't know how much more work there is to be done or how long it will take to fix everything that's messed up with the operating system. Given the problems with the USB ports and keyboard I don't know if more hardware problems will arise as well.Worst computer I've ever purchased. I am planning on returning it for a refund. I will update this review based on how the seller handles the return.Save your money and pay the extra for a new computer. Or look for a different company to buy from if you must buy refurbished.I am extremely frustrated and disappointed. Definitely a highly dissatisfied buyer.