Amazon policy is very clear and yet I got shipped a mediocre product that would qualify for "good" condition when I paid premium for an "excellent" condition. I was deceived. I am returning this garbage back to this dubious company. Amazon should audit them periodically.Excellent ConditionCosmetic Condition: ExcellentScreen: No scratchesBody: No signs of cosmetic damage (scratches, dents, and other) are visible when the product is held 12 inches away.Functional Condition: Fully FunctionalBattery: >80% of original battery lifeAccessories: Generic or original equipment manufacturer accessories and packaging provided.Guarantee: 90-day Amazon Renewed Guarantee