Not a bad computer, bought in March of 2020. However, while this comp already runs a bit on the loud side, when I turned on one day, the fans were so loud that it sounded like the system was going to lift off! This is after about 16 months after getting the system. When I tried calling Cyberpower's support line during their posted business hours about the issue, I got a message that no agents were available and it hung up. I find this to be very unacceptable, hence the low rating. Hopefully they are paying attention here and can reach out, that could help with this rating...