Arrived well packaged. Case was significantly scuffed and dusty, more-so than I would consider as 'refurbished'. Was missing one of the proprietary HP hard drive enclosures (2 of 3 were included). Did not include the described Nvidia Quadro graphics card, instead it had an AMD radeon card. Not sure if it was equivalent as I replaced it anyway. All other specifications were as stated in the system I received. Currently working great as a home server and overall I'm happy with the purchase. If you're concerned with cosmetics I would reconsider.