I have had two of them. The first one which is what I purchased here crashed after a couple of months but since it only cost $200 I didn't bother to have it fixed since I figured the repairs would cost at least that much. Then I got duped into buying another at Best Buy by a dishonest agent who told me some things that were not true (namely that the S mode was not on machines that cost $400 or more). When I realized he had lied and that I had bought another ASUS without realizing it (this one for nearly $500) I returned it to Best Buy to return it but allowed them to change my mind when they agreed to remove the S mode for free.So far so good for a couple of days. Then the thing froze again, this time to the point where the cursor was inoperable. I returned it a second time and got my refund with no problem but the technician wanted to power it up to see for himself (apparently its reputation as a lemon company is pretty well known) and sure enough the thing froze up on him the very same way it had frozen up on me and even his troubleshooting couldn't get it to work. He then said that ASUS is known for having a lot of problems but they don't always show up. I said I didn't blame Best Buy but that with all these problems it needed to pull all ASUS devices from its shelves since such issues were costing it money in the form of angry customers.Still angered at having been lied to by one of its sales agents though I went to Walmart to get another laptop. I saw two on sale for under $400. They were ASUS and Hewlett-Packard. I chose the latter even though it cost more and had less memory because again ASUS is GARBAGE! So again, stay away from ASUS because it is junk. Pure junk!