The unit I received firstly arrived in excellent condition and was packaged nicely by the seller. All accessories that we expected to be in the box (including the correct Dell AC adapter) were included. Internally and externally the pc was cleaned out nicely for refurb, +1 for that effort.The mini pc has a nice fairly strong metal casing with sufficient cooling that makes this a good choice for durability.The lower power consumption was what we were looking for as the unit would be running off a mini solar grid. The pc runs 24/7, managing some fairly cpu intensive tasks for monitoring the grid without fail so far. The seller support was excellent with fairly quick communication at times I wasn't even expecting a response. I would recommend this for anyone looking for any of the above qualities in their mini pc.