The computer crashed the first time I turned it on.  I purchased an extended service/warranty plan with tech support, etc. from Del and that proved to be worthless, as they wasted a lot of my time trying to get me to fix it.  Bottom line is the computer kept blue screen crashing for months.  Finally, the monitor went out and I had to replace it with another one from another company.  The computer got better so apparently it was then monitor that was bad.  Nevertheless, Del SUCKS and their computers are JUNK.  This is the third Del I owned and every one had significant issues.  My Gateways from the year 2000 worked until I retired them - 3 desktops and 1 laptop, which I still have and works.