If you are lucky and get a good device, all might be good, but unfortunately I received a lemon and the support was extremely frustrating. I wanted the laptop with Windows 11 which was not available in Germany at the time, so I had the laptop shipped from the US to Germany. When it arrived, and I started setup I got an error message that installation of Skype in the OS (software image) was incomplete ), which kept triggering error messages when you used the device.As soon as I started using the device the display was flickering, this kept getting worse as time proceeded. The laptops would also randomly shut down. The battery never held a charge for more than a few hours. Usually after around 4 hours of use I would get a message to plug the laptop back in. I had selected this device specifically because it was supposed to have a very long battery life. I was heading to Ukraine to do relief work and needed a reliable device also during power outages.It was clear this device is a lemon. I called Asus support on the day after I started the setup and noted the problems. I was told that I could not return the device or swap it for another device. This has been a tremendous disappointment. Because of this service experience I do no longer recommend Asus notebooks to anyone.