I would really like a response from the company. The computer is amazing with speed, but it must  be missing a driver for the DVD RW drive. I would appreciate a driver download.Update: It wasn't a driver issue. The slim disk drive they sent had a SATA cable adapter but no power cable. I pulled a cable from my old computer and it works fine now. It would have been nice however to not have to trouble shoot the drive and supply my own part to make it work. Still, I like the speed.