I seldom use this laptop maybe twice a month and one month out of warranty mysteriously I can only get a black screen which is indicative of a Windows 11 problem Lenovo had me ship the laptop to Houston Texas saying we'll reinstall Windows 11 and when I got the laptop back they had replaced the motherboard but now I still can't sign into the laptop. All you can do is talk to someone in the Philippines and as we all know they don't understand and they just read a script.