A powerful machine for the price  but I have to go 4 out of 5 only because the DVD player must have been pretty used.  It would not open at all until I prodded it with the emergency opening pin-hole button on the faceplate of the DVD unit.  It was starting to operate better, but it felt very loose compared to my other computers, like one side was of the tray was loose, so I just put a new unit in for a few bucks.  That was a relatively easy fix, but did cost a couple bucks more.  Not really a deal breaker being refurbished but it did add an extra 20 to the cost.  The condition otherwise is almost perfect.  Hardly a scuff anywhere.The unexpected tricky fix was getting the secondary 2T drive working.  I had to go into the devices and disk management to activate the drive and get the system to recognize it.Honestly, these are small issues for the experienced computer user who is used to customizing their PC, but for the newbie, these could really trip them up.  For the price I'm not disappointed, and it's a great bang for the buck.  Just beware that you will need/may need to do some wrap-up work on the hardware of most refurbished machines.