This computer has been nothing but problems since I bought it. I've had to factory reset it myself after receiving it because it won't stay logged in and the os tells me my password is incorrect even though I've written it down and copied it perfectly, then won't let me reset the password. Microsoft won't let you talk to a person and now requires you to pay to access their chat feature. I can't log in anywhere, bought their office 365 for this computer and am having to resort to google docs because the product key doesn't work and, like I said, I can't log into my account to try to fix it. I've never liked apple, but microsoft will NEVER get another penny out of me. This is the worst purchase I've ever made.