I've only had this 27 inch iMac for about a week. It's a beautiful looking monitor and seems to be working very well at this point. I've been an Apple man for over 30 years, so this is just a continuation of a long-term love affair. But I haven't really got into a lot of the programs and other features. I'm almost 70 years old so I'm probably not as savvy as I should be with this kind of a piece of equipment. The packaging was excellent and arrived in very very good condition. I miss not having a CD/DVD slot but I understand I can get an external drive if I want one. It's nice to have the four USB ports.