First off I don't know why this product has received so many negative reviews. Based off of my purchase I received exactly what I needed, a crunching machine. The fact of the matter is that it is a work computer. Don't expect this to be a good buy for a gaming rig or something new and fast. The point of buying something like this is to get a cheaper alternative with sufficient capability.I received the tower in good condition. All ports are usable and none are damaged. I looked inside the unit and found minimal dust or debris. It came with:KeyboardMouseWI/FI USB (I don't need it)TowerPower cordSome instructions on warranty and directions for hard reset.It came out of the box reset and wiped so I did not have to worry about malicious content or old files.I'll have to see how it holds up in the long run, but for now it hasn't let me down.