Wow, talk about a bad deal. Warning, this product is REFURBISHED USED. Nowhere on the ad did it mention this item was refurbished. Received the chrombook in a random box, not even in original packing. Little note included thanking me for buying a refurbished item! Since this was for my elderly mother who is a light user, I bit my tongue and gave it a chance. It was dead on arrival. No power, and even plugged in it was dead. Waste of time and effort. Obviously returned it. Bet the ad will be updated now to include refurbished or renewed.