I bought this product almost a year ago now and it's been rife with issues. The first one was a battery issue--no matter how many times I changed the charging cable and the battery, it has issues with charging. This has been semi fixed for now, but I'm wary that it'll stay fixed.On top of that, just recently the keyboard has stopped working. Both the "B" and "N" buttons have stopped working as well as "-", "+", & the backspace button. They bounce so they should still be working. I tried to submit a claim through my two year protection plan, but it says that it should be covered under the original warranty...which I wouldn't have, because it's a refurbished computer.Overall, I'm rather disappointed. I didn't even get through two months without an issue, and I wish that I payed more attention to the bad reviews.