Macbook pros are expensive and this was an excellent price given the amount of RAM and storage - the only problem was that the charger was damaged on arrival. There were cracks in the plastic that looked like age where and the block part had exploded. There was no obvious damage the box. The lap was fine and works well. It was confusing at first re: what to do because I had purchased the Asurion policy - and I wanted to keep the laptop and just credit for the charger. Asurion initially said to try to get the refund from Amazon and send it all back - but this would invalidate the coverage of the laptop or potentially require me to refund the laptop although there was no other one available at that price with those specs.Amazon pointed fingers at Asurion and Asurion pointed fingers at Amazon say it was due to their delivery, but the seller came through and offered either to give me another charger, or refund me $20 to buy a new one (I took the latter).  In truth, the  charger looked to be in poor condition on arrival and probably shouldn't have been approved by the seller, but I appreciate they stood by their product and gave me the refund.  For me to buy another refurbished one would have cost me twice the price from Apple. So 5 stars for BuySPRY standing by their product.