I was so enthralled with my refurb 9020 I bought a 9010 for my dad. He pretty much checks his email but he had to get out of Windows XP and the used box with Windows 7 just wasn't cutting it - this is a beast for the price. I will always look for a refurb over new if I get quality like this. I gave it 4 stars for gaming as I know the i5 video card is NOT a gaming card. You could add one and have a heck of a system for well under $1000. This unit came with Win10 and a 3TB mechanical hard disk (clearly not stock) and had 16GB of RAM. It looked like new. I was very impressed. I may scavenge the 3TB and drop in a small SSD to decrease the boot time a bit. Love it!