Il be honest, when I first saw all these reviews I got a little scared and it felt like a gamble. But I received mine in perfect condition. When it arrived it was packaged well. The charger looks and works like a brand new one. There were ZERO scratches and the battery works great. The battery last around 6-7 hours which is pretty good for work. Ease of use. The screen is absolutely gorgeous and had zero scratches. Okay now to the part that we are all waiting for. The Keyboard is amazing it feels high quality and doesn’t have any signs of being used. Touch Bar feels amazing (Definitely worth getting). 13 inch is a perfect size laptop. It is not too heavy or too light. You can really feel apples high quality. It literally looks brand new.And it arrived a week early. (I got excellent condition) DONT THINK TWICE GET ITTT!!