I haven't bought a refurbished laptop before and this is still quite pricey, of course, for one since it's a Mac! Anyway, everything works wonderfully except the first charging port doesn't work at all nor does the escape button. While I understand this isn't new, I guess I thought everything would still work. Luckily there are two charging ports and the esc button isn't used THAT often (although it's frustrating when I think I can use it and...nothing).