I was looking for a replacement tower with plenty of USB ports for external USB hard drives and this was perfect. I have been using a now aging refurb Dell Optiplex 755 for network file sharing and Cobian backups. It was time for an upgrade before the 755 started having hardware issues due to age. The product arrived in 3 days, one day earlier than estimated. I concur with others that said the packaging was a bit sketchy - only a couple chunks of foam inside a double wall corrugated box, but there was no damage. All good. The tower was clean, save a couple gummy marks on the front where it previously had some stickers. No gouges, scratches, or dents. Inside, the chassis was immaculately clean. It *smelled* fresh, not funky. In the box was also a very cheap, but functional USB keyboard and an comparable bottom-end optical mouse. Throw aways, really. These are a convenience, not a feature. There is a USB wifi dongle (I won't be using this) and an adapter plug that converts the display port video out to HDMI (I won't be using this). Of course it has a standard VGA video output as well. First boot up was clean and took me through the initial setup process for Windows 10 Pro.  No activation needed, it was already activated. No bloatware installed, just a clean copy of Win 10. This machine will be always on and running 24x7. I have little doubt that it will serve me well for many years ahead.