Bought 2, one for each of my kids for online learning. One of them kept crashing about 3 months after setting it up. The good thing is even after my window of return has closed the seller was very good about trouble shooting with me over the phone. When we couldn’t get it to work he sent me a shipping label within minutes to send it back. Once I told him it had been shipped he sent me a new one right away and it arrived working a couple dayS and it has had no problems.As far as quality of product- you get what you pay for! I wouldnt be buying a $$$ reburbished device and expect it to perform like a brand new average sized pc.