Overall, I am pleased that the laptop has touch screen and very little blemishes. When it arrived, it was missing the the thumb mouse tracker. I orderd another one and that was solved. I ordered an internal battery because it only came with an external battery. I have between 10 and 15 hours of charge. That issue was resolved. I need it for schoo to teach my classes, but the video card is not compatible to send to the big monitor via midi or bluetooth. So, I cannot use it at worked as I had hoped. Other reviewers were critical of things missing or not working, but I had hoped I would be lucky. The laptop is great for local computing, but not for the task I really needed it for. My only recommendation is to read the reviews. I didn't pay a lot, so the old saying is sometimes true...you get what you pay for.