Received today, returning it tomorrow.  .  I was expecting scratches an dings on the case but this computer looks like it took a tumble down a flight of stairs.  The box it came in was not damaged so I can only assume that it was packed this way.  never even plugged it in so I can't tell you if it has the right software.  It did come with a keyboard and mouse which I was not expecting but it didn't have the WiFi adapter.