Even though I bought the Asurion warranty I can’t return it for a replacement. The computer itself keeps blue screening, no matter what I try to do about it.I had bought my girlfriend a similar computer which did the same thing but we got to return thisAmazon Quality assurance is a joke. I won’t be renewing my prime membership nor be buying anything expensive from them anymore. They are a joke now. I can find quality products elsewhere.If you buy something and Amazon offers the Asurion warranty, don’t do it