This product would garner a five star from me if it didn't have googlewindows all over it. As it is, IMHO, the machine has demonstrated itself as smooth, elegant and very fast once all of the microsoftfrufrudetritus was removed and the googletrash was disposed of. I will be installing Linux Mint or Ubuntu as soon as I have the time to complete the downloads, and get the usb sorted out. Why is it that these machines are not offered with Linux in the first place?! Then, and only then, could I rate it as a five star. The hardware is great but the software is entirely too CORPORATE for my taste and as long as I can rid myself of the privacy stealing rats in the belfry, I will be very, very happy with this refurbished Dell. Thank you.