I bought in late December 2020 and the hard drive went out in the first part of May 2021. What I found out is that I would need to reship back to CHUWI for repair with me paying the freight to ship. They state that the parts and labor would be taken care of, however they provided no information as to the time that it would be repaired and shipped back. I do not believe that this is a very good warrant. At the least i would have expected them to send me a new and different computer to replace this one.I am having a new hard drive put in in at my own expense.I would not recommend that you buy this product. Stay with a brand that you can trust.