Like:  it came earlier than expected.  Powered upCONS: Mouse was shattered like it had been run over by a FedEx truck.  On the back side of one monitor, the plate that holds the monitor to the stand was missing two screws out of four and I was missing a power cord.....I called support per the instructions in the box and sent an email. No voice to talk to, you must leave a message.  Good luck and keep looking.  ps the monitors are the same size but not identical and at an arms length I can still see the crack in the monitor stand.  I would NOT recommend this to family or friends.