Plugged it in, booted it up and it worked prfctly.  Added all my programs, plugged in all my peripheral equipment with no problems.  Basically plug and play.  Very pleased.  I am not a gamer so I do not know how well it would work for that and I had no reason to contact tech support so I cannot the those areas.  Aside from reloading all my software,  overall, it took under an hour to get up and running.