The computer is a great little laptop. My unit arrived looking very good but right off the bat, I noticed the inspection card that marked off the fingerprint scanner not working. This shouldn't have been sent out. The description of this unit said excellent condition, 100% functional. It's guaranteed under the Amazon Renewal Program, but I shouldn't have to go through the hassle. And trying to call the sellers was impossible telling me they couldn't find the order number... Another hassle. Not happy.