There are two issues with this laptop - the short battery life and the quality of the keyboard. See the picture. The Asus support does not provide an acceptable resolution - instead of just mailing replacement keycaps, they want the laptop shipped to them for who-knows-how long for a "repair". This is not acceptable. I will rather buy a replacement set of keys for about $25 and stay away form Asus products (with some regret, because I was so happy with my older Asus A52F that I kept using it until it became hopelessly obsolete).