After a very disastrous previous order, we thought, let give Amazon another try, and the system that I wanted arrived. We've had it for almost 3 good months and I haven't had an issue, (knock on wood) and it works exactly as we thought it should, and as we expected it too. I became so angry with you supplier that I wanted to close "ALL" dealings with Amazon, but when it comes to value, Amazon is hard to beat! Thanks again, especially the young lady that took her time to address the issues that came up, and that we are a "Prime Account"!!!!!