Overall I'm very satisfied with my purchase. I would definitely buy from JSM Computers again. I purchased a "renewed" Dell Optiplex 7010 with Intel i7 processor.  I followed the simple step-by-step instructions provided by JSM Computers and the new install and setup went very smoothly.  The instructions how to activate and confirm the Windows 10 Pro software that came installed on my computer were simple and accurate. I really appreciate that JSM pre-installed free Libre Office software so I was able to open and edit Microsoft Office Suite documents without having to immediately sign up for Microsoft 360.DOWNSIDE: While I don't need it, the computer model did "not" come with Bluetooth. So please carefully read the product description carefully.  The front cover appears to be slightly skewed or warped, but is hardly noticeable.  I use my cell phone via a USB tether to connect to the internet.  Sometimes it disconnects from the internet while other times its stays connected for hours. Could be a cell phone/cell tower issue. I'm not sure.