I received the computer very quickly, but it was not as advertised - it was advertised to be in "excellent condition" but it had scratched on the body and on the screen and a yellow stain on the bottom cover that was covered up by adhesive film. I also received a ratty charging cable and off-market charger - they work, but are not what I was expecting with a renewed computer in "excellent condition" and I would need to replace both. Rather than exchange the item and not know if I would receive a "worse" item, I asked for a partial refund roughly in the amount of a 1/7 of what I paid for the computer, but the vendor responded (also very quickly) that they were not able to issue a partial refund due to Amazon's policies, and I had to return the item if I wanted a refund of any kind. Other than the false advertising, the computer is working fine so far - we will see if it breaks down right after the warranty expires. This is my first time purchasing a "renewed" computer ever, so I expected better. I was wrong. Because of the false advertising for the external condition of the computer, I would not recommend this vendor.