I purchased this computer due to upgrades to requirements for working at home. Here is what i found1)  The computer arrived days before it was expected:  5 stars2) The packaging was exceptional - that computer was not moving, or getting banged around! 5 stars3) I had an issue with monitor recognition, so I sent an email through Amazon to the Seller - email went out at 11:05 - response came at 11:44 when I expected a two-day turnaround, as indicated by Amazon. They offered to replace the machine right away - no fuss or muss. It turned out to be User Error (isn't it usually?) The splitter I was using for my multiple monitors was defective.. I pulled the splitter, set up with a single monitor, and we were in business. i will add my other two monitors when the new splitter comes in. Customer Service: 10 Stars!4) Condition:  Three very small, unobtrusive mars to the finish, otherwise, perfect condition. 5 Stars5) Overall Experience:  EXCEPTIONAL.  10 Stars!!!HIGHLY RECOMMENDED SELLER - HIGHLY RECOMMENDED COMPUTER!