I don't like giving bad reviews but this is the 2nd computer I bought from this company (identical computers). The reason I had to purchase another is because the 1st one the graphics card was faulty after only 3 months and then within a year the computer totally failed. Keep in mind, this computer is hardly ever on, I only use it to pay bills online twice a month. I use my other computers for everything else. Figured it was bad luck so bought the same one and on this one, the Ethernet driver wasn't loaded and I could not get on the internet. I contacted the company and left a voicemail with both my phone number and email address to contact me by. It has been a few weeks and they never bothered to respond. Their voicemail said they respond with 24 to 48 hours.I do have the computer up and running now by troubleshooting it myself.Since the company never responded back to me and the 1st one totally tanked on me. I would have to say my experience has not been good.