I love this laptop: PROS: many features including 3 USB drives, DVD-RW and two card readers, it latches closed, the superficial blemishes are minimal, came with W10 Pro and the price.  CONS: larger and heavier than most.I was a little surprised that none of the drivers were installed, but once I figured it out, the installation went smoothly.  Love the feel of the keyboard - it's quiet and it has a backlight.  It was delivered  before I expected, and it was well packaged.  I would recommend this seller, Olive Computers, without hesitation.