This computer wouldn't boot out of the box (powers on buses light up but screen is black and drive never boots). I called their number on the card provided in the box...it's been 2 days and have yet to get a response. Meanwhile, I'm savvy enough that eventually eventually knowing Dell likes F2 for the BIOS key I powered on and started stabbing the F2 key. I got a screen with the BIOS. I made not changes and simply quit to reboot and see what would happen. I wasn't optimistic at all but... It rebooted and the screen started working, etc. Now boots just fine. I don't know what calling up the BIOS did but... THEN I realized it had Win10 Home on it. Ugh! This is a BUSINESS computer! So I went on Amazon and read the advertising for this and it says "Windows 10" not clear. :) So IN THE FINE print it does specify home edition but it deceptive to say the least. Very irritating because now I'm out another $99 to upgrade to Pro edition. IF you order from this vendor DON'T expect help and DO expect to be tricked with sketchy marketing lingo.