I really wanted to like this laptop. I got it for an amazing price new and I've had great luck with AMD processors previously. Not with this laptop. It was loaded with bloatware, so I had to clear that first. It had constant problems with freezing, mostly after the windows 10 update. I upgraded the RAM because it was too slow and it just made the spam littered in the computer pop up faster. There's only a certain amount of factory resets I'm willing to tolerate to just make something work adequately and without freezing. In the end, I've gone back to my Dell Latitude E6400 with a Core 2 duo processor. Way faster with Windows 10 (even at 7 years older), but without the graphics benefits. What a letdown, I have an A10 desktop that has been disappointing as well. I hope the next gen architecture is better.