My previous MacBook (15" Pro from 2015) broke on Thursday night and I had this one in my hands by Saturday morning! Incredibly fast turnaround, easy to transfer all my files and the actual product works perfectly. I was super impressed by the physical quality of the product for the price - no scratches or dings here! I haven't had a MacBook Air in years so I was pleasantly surprised by the weight of the computer as well as its speed. I am absolutely thrilled with this laptop and would highly recommend others purchase refurbished after having such a good experience.