I got this computer as a present. Within 30 days of me using it, it turned off and would not turn back on. I was 4 days outside of my warranty so Lenovo wouldn't send me another computer. I had to spend an entire day on the phone with customer support and running around to buy things to fix the computer that was obviously defective in the first place. When we got it up and running again 8 hours later, I was told the problem would never happen again. Two months later the same thing. This time the lady that helped me had a much quicker solution to the problem but there was obviously still something wrong with my still very new computer. Despite the problem now happening twice, I was given nothing for my time or troubles. The third time it happened, I was put on the phone with a manager who still wouldn't replace it but spent a half hour trying to sell me an extended warranty so they could continue wasting my time making me fix my own faulty computer every two months when it breaks again. Either this is a horrible product built to last just until your warranty is up, or I ended up with a defective computer. Either way, be prepared to hold your breath every time you need to use your computer because it may or may not work and Lenovo could not be bothered to help in any real way.