Overall a decent refurbished computer for the money.Pros: it comes with Windows 10 pro  easy set up with very basic componentsCons: Even though it was well packaged, the keyboard arrived broken. It still works, but it won't sit flat and some of the keys stick. (will probably just use an old keyboard anyway)Didn't need tech support.Definitely not designed for gaming!Overall a decent computer for the price.Have only had it for a few days, so have no idea if it will last. So far, so good.