Bought for work. I received it quickly. Nice condition but they did not erase it and until the seller contacts me can not use it as they did not provide a pw. So now I can’t work or do anything until the seller contacts me. Was excited to get back to work. Completely disappointed. ~ after talking with seller they told me they could not wipe it remotely and to do a return. ***update** was able to get computer wiped! While my experience to start was bad the seller did show good support and tried to help me resolve the issue** changes from 1 star to 4.