The product came exactly as ordered. This is a HUGE value for the money. I definitely recommend this for anyone who wants a personal computer that is ready to use out of the box. Core i7, 32GB RAM, in perfect condition. For techies and gamers, however, think hard about how much you want to modify the system to make it suit your needs. The case is very small and will not fit anything other than low profile cards that do not require external power. The power supply can only feed what comes in the case, and has no extra cables or sockets. Also, on these models Dell chose an 8 pin power cable instead of the standard 24 pin, so upgrading the power supply and video cards is difficult at best.