I bought this laptop one year ago, the date was June 18, 2020. I use this laptop for work purposes only. I am a bookkeeper by trade. About four months ago it started to run very slowly for a few days. After which it returned to normal for about one week then I started getting the "hard drive failure imminent" message when I turned it on. Upon research I discovered that my drive is failing, and I need back up my data then replace my hard drive.I am really disappointed in this HP Laptop and now I'm starting to have problems with my HP Printer but that's for another review, but I am now starting to rethink my decision to purchase HP products. We I have time one day someone will have to explain to me, exactly what support does. I keep being told to visit the Forums to find answers. I thought they were the experts but instead they want me to visit the internet and view viable solutions from other people that may have the same issue.The good thing is that it will run on battery power for a number of hours of heavy heavy use, but a few days otherwilse.