I bought this Dell Latitude 7480 for moderate personal use at home.  I had wanted a Microsoft Office based laptop and have long been satisfied with many Dell products over the years so I was very clear on what I wanted going into the purchase.  The 7480 I purchased is very close to the Dell laptop I use at work and I have been very pleased with my purchase so far.  The unit arrived in great condition with easy to follow up set-up instructions.  While I could tell the unit was refurbished, it absolutely does not look "used".  To date I have had no issues with any of the hardware, system, screen, or port operations of my laptop.  I did purchase the service plan and am clear on how to use it but thankfully as of yet, I have had no need of it.  My refurbished laptop came from ITReplay and from what I have seen so far, they did a fantastic job with this unit.  I am very happy with this purchase and would absolutely recommend it.