I ordered this with the hope it could serve as a general purpose laptop for many different use cases.  As it turns out, the low end specs seem to ruin the experience for some of my use cases.From a looks standpoint, this laptop is quite nice.  The housing is mostly plastic (at least the palmrest and the top cover of the screen), and I believe the bottom cover of the chassis may be metal (not 100% sure of this).  The housing is a graphite gray color, and the hinges are black (which seems a bit of a weird choice, but it doesn't look terrible).This laptop has a new, but fairly low-spec 11th gen i3 processor with dual cores and hyperthreading (so four virtual cpu cores).  This is then paired with some reasonably fast RAM, but only 4GB of it (and it is not upgradeable).  It also includes a 128GB NVME SSD (which IS upgradeable - more on that later).  I ran some benchmarks on the PC - namely CrystalDiskMark and the system benchmarking tool from userbenchmark.I ran a simple battery rundown test, playing a 3 minute video off the stock SSD on a continuous loop until the battery died.  At about 60% brightness, the video played for about 9 hours.  I think this time would be less if I was actively using it for other tasks like web browsing, office apps, etc. - so take that 9 hours as an absolute max runtime.CrystalDiskMark speeds for the stock SSD are attached in one of the images (it is labeled at the bottom as the stock SSD).  The top line result was (default settings for CDM):SEQ1MQ8T1:  1897 Read and 1009 WriteFor the userbenchmark tests, the IdeaPad scored the following (I am also attaching a screenshot of the lower level results):Gaming: 7% (Tree Trunk)Desktop: 81% (Aircraft Carrier)Workstation: 6% (Tree Trunk)After running these benchmarks I proceeded to clone the stock SSD to a new Samsung 980 512GB NVME drive.  Upon installing this drive in the IdeaPad, I re-ran the above benchmarks.  The new scores for CrystalDiskMark were:SEQ1MQ8T1:  3049 Read and 2283 Write (a substantial improvement over stock)For userbenchmark, the scores after the SSD upgrage were:Gaming: 7% (Tree Trunk)Desktop: 85% (Aircraft Carrier) (4% improvement over stock)Workstation: 6% (Tree Trunk)NOTE:  If you are curious, I included a photo of the internals of the laptop taken before I removed the stock SSD, along with a closeup of the SSD itself (it is a Samsung drive).  It is a shorter 42mm model with a metal extension bracket that allows it to mount in the 80mm screw location.  The replacement SSD was an 80mm and fit just fine.  I ended up putting the stock SSD in an external USB-C enclosure for use as a portable SSD.So swapping out that SSD did help the benchmark scores a bit, and gave me some extra room to install Ubuntu 20.10.  I wanted to see how it would run Ubuntu as a potentially lighter OS, and it runs it pretty well.  Memory seems to be the biggest bottleneck.I also exited out of Windows 10 "S mode" through the normal methods (documented online - very easy).In general use it works fine under both Windows and Ubuntu for typical web browsing, but you will be bumping up against that 4GB RAM ceiling and using your SSD as swap memory a LOT.  Especially if you are running Chrome on either OS.  I didn't attempt to install MS Office under Windows, but the LibreOffice apps under Ubuntu run fine.The keyboard is pretty good.  I also have a Thinkpad X1E and it isn't as good as that keyboard but it is perfectly fine. The trackpad is also OK - nothing special, but OK.  I think Macs really have some of the best trackpads out there.The webcam is really quite bad, though.  Grainy image quality, even with good lighting in the room.  It does have a physical privacy shutter on it, so that is nice to have.The screen is OK - colors don't really pop, just an average screen in my view.  It also doesn't get very bright.  I wouldn't recommend it for outdoor usage.I think this PC's biggest downfall is the limited RAM at just 4GB.  It just isn't enough for a computer in 2021 - even an entry level PC.  The CPU is only a dual-core, but unless you are doing some heavy multitasking it can get most jobs done.  You WILL hear the fan coming on quite frequently when the CPU is working hard.  The fan is pretty noticeable Don't expect to do any real gaming on this machine either - it just has integrated Intel HD graphics and will likely only run very simple casual games.Overall, I feel that this laptop is a bit overpriced at $500.  ANYTHING at that price point should have 8GB of RAM and at least a 256GB SSD.  The fact that this has just 4GB and 128GB SSD makes this laptop an entry-level laptop at a mid-level price point.  If this was priced at around $300-350 I think it would be a much better buy for the right user.