Buyer beware!The Good: The product (hardware/ software) specifications match the advertisement.The Bad: The item is not refurbished as stated. The only action accomplished is to wipe the drive and re-install windows. According to the advertisement, the item is refurbished to look and operate as if new. The unit I received appears as though it has been shut in a car door. Additionally, cycling the unit power (restart) results in a 90 degree rotation of the screen... which indicates the level of attention to detail that has been used during the refurbishment process. The advertisement states that the product is "certified refurbished," however no type of documentation to indicate its' certification shipped with the product. In fact, there was not any documentation shipped with the product whatsoever. Nothing to identify the seller...which is an alarm bell; when combined with the other negatives. After restarting 2 times I received an error that the system memory has changed...included photo to show that RAM now shows 7.91 GB. If this product had been certified refurbished...surely the RAM would have been tested, the screen properly oriented, and the product cleaned. I will return this product.