Where to begin?First let me start of by saying that the computer purchased starts up quickly (as expected from a SDD) , is quiet (very little to no fan noise) and appears to run well (only had a day to test), hence the two stars.  However, that is where the good ends, now let's talk about the bad.The computer came in plane brown boxing as expected, but Is missing the advertised New Mouse.  The Keyboard that came with the unit is NOT new, as advertised.  There was grime/dirt all over the front panel, and on one side of the case.  Definitely not "refurbisher to look and work like new, with limited to no signs of wear."Next, the new install of Window 10 Pro is very iffy. When I started the unit up, it took me straight to the login screen for a user account called Admin (blank password).  A truly new install of Windows 10 Pro would walk you through a setup process, where you choose options like Keyboard, Country, Time Zone... and most importantly a Product Registration and Activation screen.  This installation did none of that.  The Microsoft licensing sticker on the case with the Product Key is for Windows 7 Pro, not Windows 10 Pro.  The Windows installation is already Activated, so how do I license this product for my organization?  Worse yet, If I have to do a clean install down the road, I do not have a Windows 10 Product Key to do that with... Not Good!  Also there are no documents in the packaging box at all, so no license there either.On a side note, I did not look closely enough at the description/pictures, and just assumed that the I/O port on the back panel above the VGA connector was and Hdmi port, and it is not.  It looks to be a display port. My fault for assuming that a computer with an SDD drive would have an Hdmi port - Lesson learned.Should I return this unit?  Probably. The price has dropped $40 since I bought the unit, and I could purchase from a different Amazon Refurbished Reseller, and use that 40 dollars to buy a video card with an Hdmi port.Amazon should drop CY Computers as an Authorized Refurbisher.