I use this product for work as a freelance writer, and prospective novelist. After being taken in by a laptop sold to me by some ignorgant salesperson at my local Best Buy (please note that in other areas, I have had exceptional help and service at different Best Buy locations), I knew that I had to do my own research on what laptops were out there and what I needed. This laptop arrived on time and packaged extremely well. Set up was a breeze and there was help, if I had needed it, through HP service installed in the laptop. I've been using it for several months now and I'm very satisfied with all aspects of this laptop and service through HP. I would recommend this laptop to anyone wanting to purchase it. I also recently recommended it to a friend of mine who is looking to purchase a reasonably priced laptop. I'd purchase it again myself.