So I purchased and "excellent" quality Mac with the 512gb storage, making it really expensive.I then received the laptop with really good exterior condition but the fact that the battery is pretty much SOO bad, I cant bring it anywhere with me which is extremely inconvenient for a portable device.So, I requested a replacement to which they agreed to and I shipped it back and am currently waiting. They said they would provide the status of the product but it's been 6 days with out any sort of communication and i'm my patience is starting to thin.Id like to keep an open mind but it cant possibly take THIS long for things to happen and then to not let me know anything about it.Im leaving this comment here because as I've said, they haven't been replying to me