When you read the words "refurbished", you may not realize what you may be getting.  Mine was from 2011!  But I am on my 3rd PC from them, as the first two stopped working, and this 3rd one is also freezing up.  I am done with Skytech, and if I have to, will take the 1T drive and use it for an external drive, albeit an expensive one at $167.  Since my saga with the 3 PCs started back in April, I was not able to get my money back.  Skytech did respond to each problem, with the one exception of the time around the 90-day money-back window.  Then, they did *not* respond, nor did they return our calls, ensuring that we could not get our money back after our 2nd failed PC.I am 99% sure that this company must have a warehouse of old crappy Dell PCs that they are "refurbishing".  It is true that if you have a problem, they will send you another one (not a "new" one).  Do not think you can save money by buying one of these.