This laptop was at the top of my list as far as cost and processing speed, but there seem to be a lot more things to be irritated about than excited about.1. No CD-ROM/DVD-ROM. I have no idea how I missed this. I went to install my printer software and realized there is no drive to do this. I thought it was so common-place that I never even considered a laptop being sold without one. How very bizarre. This means no DVD burning capabilities, no installing a game disc, nothing. Wow. Now maybe I'm old-fashioned since many things are done digitally now, but geez. My bad on not paying attention to the product description. I always back up my photography to disc, ALWAYS. nope, can't with this laptop. Fixed by spending $50 more to buy a used external drive.2. Why do modern laptops use one single mousepad for right-click, left-click, and moving the cursor? I can't tell you how frustrating that was. I can only use this laptop with an outside USB mouse, otherwise, I would be pulling my hair out every time I touch the thing. I attempted to adjust the sensitivity but with no way of feeling a right or left click, you end up clicking somewhere in the middle half the time.3. The sound on this thing is terrible. I had to buy a USB speaker so I can even hear some stuff. Speakers on the bottom of the laptop, wow. You can cup the sound to try to hear what you are listening to. What a joke. Speakers I bought were also crap so spent at least $40 trying to get audible sound for this laptop.I would rather a laptop be slightly bulkier for better features. I feel that I downgraded from my previous laptop that is at least 5 years older. My last laptop had a larger screen, a mousepad that had separate buttons for right and left click, sound I could hear, AND a DVD-ROM. Wow.Why I gave it two stars? The processing speed is ok. Still, it is no better or worse than any other new computer or laptop I have ever bought, it is just less bogged down with junk when it is new. I almost thought about returning it numerous times, but it sucks to have to delete everything and start fresh again on a new system. I also think there is a restocking fee since it isn't technically broken. Too bad because I would pay more for a system that was more functional. Since I bought the speaker and have the mouse, at least I fixed two of the issues on my own.Hell no to playing video games. I tried playing Cloudpunk on Steam and it lagged so bad I gave up. Sure, you can play games, just not higher quality ones.Lastly because I just can't stop. Why does my backspace key make a weird high-pitched sound? Weird. I do NOT recommend this product and would not buy it again.Edit: Now my "L" key isn't functioning properly and I have to hit it harder or twice to get it to work. This is by far the cheapest laptop I have ever owned, and I'm very disappointed with it. Saving money did NOT work out this time. I am still a student so use my laptop quite frequently. This will surely agitate and slow me down and now I'm wishing I had paid more for a better laptop. It hasn't even been a year of ownership.. BUYER BEWARE!Second edit: less than two years after purchase.. I didn’t expect to need to update this again, but now my battery is dead and it barely held a charge for most of its life. I knocked it down to one star. I have an older laptop that still holds charge and the battery still works. The quality of this product is very poor. Still one of my biggest regrets since laptops are extremely useful for school and I’m not finished yet. Do I buy a new battery and suck it up? This laptop will cost $500+ by the time I’m done buying new parts, and still will have issues. I sure wish companies would build quality products made to last… made to last at least 5 years.