I was pleasantly surprised by the quality of this refurb and the service. The unit came sealed in plastic, was clean, and came with extras! It came with mouse & keyboard, a wifi dongle, and fully licensed Win10! I am Very satisfied. I installed a little 128gb SSD (for the operating system to run on) and a GT-1030 GPU and boom! It's snappy, versatile, and CHEAP! Low power, quiet, and good as new! Perfect for emulating games, playing Minecraft, Fortnite, HL2, CS:GO, GTA5, Skyrim, etc.It's not a beast, but for $250 total it is freaking awesome!