Product arrived as described. it is not new but used. few scratches and dings but nothing visually bad. It does not bother me.Note the pc does not have an internal wifi adapter so you receive an external usb adapter. This is not a deal breaker for me. I already had a good wifi usb adapter.I already opened this pc to see whats inside and clean or dirty it is. I found little dirt inside but nothing overwhelmingly nasty. I just wiped everything and plan to do a full cleanup in few days by air compressing it all.I run the windows 10 update as well as Lenovo hardware drivers and bios update. Everything works well.HARDWARE: Intel i5 6500T, 8GB SSD4 2133 (it has Samsung 1x8GB), SSD drive 256GB also Samsung.You can install faster memory 2666 but since this is not a gaming pc, no need to worry. speed of ddr4 2133 and 2666 has only slight performance difference.I ordered another 8GB Samsung same specs to keep things in order. I plan to replace the Samsung SSD with an SSD WD 500GB for more storage. Reuse the Samsung to replace an old HDD in Sony Viao Laptop.Overall, this is a great pc for personal use and can handle most tasks with no issues. Intel Graphic 530 can handle games with low settings. Btw, if you really wanted to boost this pc, the motherboard can handle i7 6700T which increases performance but honestly it is not necessary or just buy the refurbished one with i7 for little more money.