Received without an operating system, powered up sounding like a chainsaw, spent 4 hours with non-english speaking "support" people attempting to convince me a hardware failure was a software problem. I've done a lot of business with Amazon and this was clearly a case of unqualified, uninformed employees with no clue what I was talking about. They did however manage to arrange a return for a totally unrelated item, which wasn't even the subject of the original contact and didn't have a problem, at all. The original seller, didn't even bother to contact me back after 3 attempts. Net time I'll just take a roofing hammer to my fingers and save myself the trouble of paying for the privilege of someone else doing it to me.  Honestly, prostate cancer would have been more pleasant.