I can't believe Amazon allows the use of false advertising by third party sellers. Especially when it comes to their 'Quality Recertified' products.I purchased this desktop cuz I needed to start saving lots of data I have accumulated on my laptops for the past several years. I also wanted something simply to handle some multimedia windows opened up simultaneously.  I needed wifi,  Bluetooth and a CDRom. So this computer, from its description seemed to have all I needed. Since it is a 'recertified' item, I bought an extended warranty on it. Amazon has a 90 days policy on it recertified items.It took me a few weeks to re organize my room/office. I got my desktop going and all of the sudden I started noticing things. The Wifi, Bluetooth and CDRom were not working. I figured a lot of the drivers were outdated, so I purchased an external WiFi adapter and started downloading and updating drivers. I got busy with Christmas, New Years and a return to work schedule. The 90 days had passed. I purchased an external Bluetooth adapter, and an Ant+ Dongle. I figured I could take in the desktop and have the CDRom hardware fixed.Recently I went back to my computer and I couldn't get in with my established PIN. I used my long password, and noticed my settings had changed. As I tried to re establish my settings, I got the response that my Windows Pro program was not valid and to enter a new key or obtain key from the seller.Ok, now my patience runs out. I tried to use the email format in Amazon on Apr 8th. I received what it seemed a reply from the seller saying I should get a response soon, because it was the weekend. Then the entire work week after that went by with no response. On Apr 17th I replied back. Still today, Apr 20th, no answer.I LOVE Amazon, it's products and programs, but third sellers like these should not be able to fake advertise in order to sell products. If I have to buy a Microsoft Pro program, I could have walked into Best Buy and purchased a desktop at a higher price. Was there false intend in placing a copy of someone else's Microsoft program in this computer in order sell it?Amazon, is this right? Legal?Tony MFt Lauderdale, Fl