The shipment included:* a non useable mouse. When the shipment was packed, it was obvious that the mouse was unusable* a cheap keyboard that stopped working after 4 or 5 months. I have never had a keyboard that stopped working* the PC itself was not sanitized and clean. I have 2 sound drivers. The sound driver that I use stops working intermittently, and the drivers for it have to be repeatedly reloaded.* Machine is VERY slow