I bought this PC from my son last Christmas. Within a couple of weeks, the unit would sporadically shutdown. I contacted CyberPowerPC for support, and they said they only way to repair it was to ship the original unit back for repairs but the process would take 2-3 months! Since we had no other option, we did that. When we got the supposedly repaired unit back it was still exhibiting the same problem. We were in the process of moving, so we couldn't deal with it then. Once we moved, I contacted them again saying "hey you really didn't fix anything" only to hear the classic "well you're now out of warranty so good luck." Even though we had a history of repairs with them, and waiting 3 months for a unit that never, worked the company refused to help us. Buyer beware. Terrible support and a terrible product.