Received refurbished computer from the seller, mine arrived in like new condition.  No issues, worked perfectly. Downloaded Windows 11 from Microsoft website and installed from USB stick. Windows 11 activated immediately with the built in Windows product license.I am deducting one star from this review because:  They used stock pictures of this model which included picturing this unit with a VGA video connection.  The unit I received did *not* have a VGA video connection which is part of the reason I purchased this one. So because I had to go find a converter dongle from HDMI to VGA I'm deducting a star.Your mileage may vary.