I called the seller to verify that this came with windows 10 pro and Microsoft office full version, not trial and they verified that it did. Now, 6 months later, I can no longer send emails or use any function of Microsoft office. The computer up until now has been great and super fast but now, I can't use one of the major reasons I bought the computer for. I submitted a request to the seller but have heard nothing and in the last 30 days they have 67% negative feedback. What a scam!