I was really impressed with this item the only issue was the audio. I thought it was my speakers or audio system but it works find with my old computer and my work computer. once I plugged in with this core slim system I could not hear much. and had the audio sound all the way up. I attempted to call the company and would get a disconnect. Voicemail was not available to leave message, sent an email and never received a response. So I returned the item.  The systems Windows was awesome really fast but the one issue caused me to return it. If I would have been able to troubleshoot over the phone I would have definitely kept it. I did check it one last time before repackaging and shipping back to vendor. Wish I had a better review to give. that the lack of customer service was what disappointed.