Call Dell they said this computer was obsolete maybe you'll find a part if I can call somewhere the keypad is sticking this is zero I can get offline but this thing runs very very slow takes 30 minutes to even open and I got a code 802-1802-10801-111 I tried to contact the seller I asked him to send me a part I can get somebody to put it on he don't want to do that he's email me a print language to return it but I have put so much into it already myself in that thing is heavy I've never seen a computer this heavy and there's no way I can pick it up you see I am and use a walker doctors get my scooter I can't do it I have cardiovascular disease I just can't do it