I was really concerned after reading reviews of refurbished computers from other resellers that what I received would not be what I ordered.  I was worried that things would be missing and it would be dinged up and look old.What a surprise!  It was exactly as described!  It looks like new, acts like new and works perfectly!  Again, I was really skeptical about a refurbished pc.  First, a Microsoft Authorized Reseller is your first step.  This vendor was awesome!  No need for tech support.  Worked as described right out of the box.About being a game pc-works great for most entry and maybe mid-level games.  Some of the games on Steam really require dedicated VRAM.  Next step is to buy another video card.  But doing great in the meantime!TAKE IT ALL BACK!!!!!!!!!!!!!!!!  HAVE TO RETURN SINCE IT BLOWS UP WHEN PLAYING ROBLOX.  WHAT A TERRIBLE DISAPPOINTMENT!!!! NEED TO RETURN-IT WAS A GIFT AND I FEEL TERRIBLE FOR BUYING IT NOW.