I have purchased 3 of these because I have two kids and I bought them each one.  I thought HP was a good company and had good products so I passed on the protection plan.  That was a mistake.  A week after the refund window closed, one of the chromebooks died.  (The other one also had issues not turning on, but somehow started working again.) I purchased a replacement but got the protection plan on that one.  Three months later and it's dead.  Now I have to navigate the replacement process.  I would be better of spending my money instead of my time. Avoid this garbage.