I'm really impressed with this laptop. First off, the build quality is really solid and premium feeling. They keyboard is just right. The backlights are a nice bonus.  I wish the keyboard layout was a bit different with larger arrow keys but that is just a minor thing. The screen is really gorgeous, with large viewing angles and really black blacks. Battery life seems pretty good. One thing that surprised me on this laptop was the graphics. I wasn't expecting much but I installed Counterstrike Source and did a quick test and it gets over 100fps in 1080p. I did not try any new games but just the fact it can play even older 3d games alone is a nice bonus to me. I've ordered the 4gb extra ddr to get a performance boost, that should be the first thing done to this laptop, after turning off windows S mode and uninstalling bloatware. I installed an old 250gb SSD into the empty bay. Wow that "cable" is tiny and thin but it works.  Also they don't provide tiny screws to mount that SSD,so I just ended up taping mine in..but it worked fine. You will quickly run out of storage if you do not add another sata SSD or replace the NVMe ssd.Speakers do kind of suck. Volume is too low. I almost feel as though I could probably upgrade them myself if I really wanted to, though haven't tried yet.For whatever reason, as someone else pointed out, the function keys are enabled by default, and not the standard F1-F12 functions. Really stupid is F1 is mapped to "sleep" so if you accidentally hit F1 when trying to hit ESC, your laptop shuts down...extremely annoying! I disabled that in software in Windows settings. But I will try to update the BIOS as well. Also if you use this on your lap (imagine that) or your chest while in bed for any length of time, it will get hot. To avoid this, I purchased a laptop cooler which is just basically a plastic tray that allows air to vent through the sides.PC does boot up very fast though.Also as other posters have pointed out, you actually CAN use this laptop for gaming for the latest games, if you use Steam streaming and have a gaming desktop pc. That feature works incredibly well, and I've been able to play some of the newest games on this thing using streaming.So overall still happy with the laptop after a month of use. Highly recommend if you understand at least a little bit about computers, upgrading, etc. If you don't know what an Operating System is, and can't change settings, and can't upgrade memory, etc, then maybe look at a different model.