I purchased this product during the summer as a replacement. Within a few months, like two, I started to have problems.. First one of the switches in the touchpad went out and I explained that the screen would resize on its own. Then I would have to drop the website and then re-establish my connection to correct the screen.Of course, HP corrects the easy problem, the switch and ignored the screen resizing.. After three weeks I received my laptop from HP. Within a month I still had my screen resizing problem and now I have a software problem that requires me to reset to factory standards.Now it's January of 2021 and I still have problems; screen resizing, system software and HP support. I should have returned the Laptop to Ameazon when my problems first raised. Stupid me. Please don't be as stupid.