Deeply disappointed in this product.  Worked as advertised for 3 months and all of a sudden the battery would show “1%” charge no matter how long I’d leave it plugged in (the charger works fine on other electronics).  Now screen is blank and a soft and hard reset won’t work.  I am not following YouTube to take the machine apart to take battery out and put it back in as I don’t to void the warranty.  Will return. Argh.