The following review is more about the sub-par seller experience (Compound IT) than the product itself....  I have personally Never left a bad review, nor have I ever had to, but I feel that potential buyers deserve  to be made aware of certain problems that can occur before they buy.Brace yourselves.For those of you who prefer the TLDR/abridged version: the laptop itself is great.  I absolutely love the way the keyboard feels. The materials feel like they are high quality and durable. The screen is bright, sharp, and easy on the eyes, it loads up really fast, and charges pretty quick.  BUT...  The one big downside that this computer has, is that the performance of the computer comes at a high cost: the battery drains fast..  Even while the laptop is off!  I'm lucky if I can use the computer for two hours without having to plug it in..  And that's kind of the opposite of what having a laptop and being mobile is about, Right?So, if you want a snappy, workhorse of a computer at a bargain price, this one should be considered for sure. Just be aware, the standards Amazon has set for "Renewed" computers is  80% battery capacity. This Seller, is not adhering to that. Yeah, the battery charge will show that it will last "up to" 6 hours but in actual practice, I'm getting 3-4 hours at most. This is not a  removable "external" battery like on old computers, so it's not an easy fix.  To be clear, it's not Amazon's fault because the vendor should have higher standards than to sell something borderline unusable.Below are the concerns I shared with the vendor. You can clearly see that they ignored everything I reported to them and gave their Blaise response:"Hi, I received my laptop and have to say that I am overall happy with the general condition and performance; however, I have many concerns: Outside of the fact that the box was opened and there was NO packaging material in the outer carton so the Laptop was just sloshing around - ( I'm currently working with Amazon with that particular matter). First, the laptop itself came in a protective bubble sleeve but it was not sealed closed, and there was noticeable residuals on the screen due to someone initialing in permanent marker on the upper right side of the screen. I believe it was due to a tech signing his/her work (as the initials are clearly "KM"). This is more of a minor inconvenience as I was able to get most of it off, but you can still see a bit of it and I thought that I should note that as it does create quite the eye sore. I have a pic of it if you would like to see it. Also, it's as though someone purchased this before me, returned it, and then someone just put it back on the shelf to be sold again without even checking out it's condition. More importantly, I am finding that the battery is discharging a lot while unplugged. Just last night I left the laptop unplugged for 6 hours. It was at 47% battery capacity when shutting it down (not hibernating or sleeping). but when I turned the laptop on, it had gone down to 7% battery level. I understand that these are renewed computers but I do not believe this is within acceptable parameters as Amazon guarantees 80% battery capacity (compared to new). With that in mind, I would like to see if we can work something out. I'm on a fixed income and need something that will last me at least a good 2 years. While I am happy with the computer's performance, the durability concerns me. I'd rather not have to go through a return process and have to spend more time searching for another one so perhaps we can walk through other options. I will contact the manufacturer as well to see what they recommend but really would appreciate if you could help me out here. As it stands, it seems like this will be a glorified desktop computer if I have to remain tethered to it at all times. Please advise, and Thank you for your time in addressing this. P.S. I believe it's worth noting that the computer I ordered was listed as being in excellent condition. However, according to Amazon, after completing my order (which btw was with a completely different seller) the one I ordered sold out so Amazon took it upon themselves to illegally and without my consent substitute the unit without my knowledge and 'Bumped my order to the next available Seller' which is You, with a comparable model and at a higher price than what I originally had to pay. That is very concerning to me, especially when you add the fact that there may have been some damage in transit due to No protective packaging used."Hi Kelli,Thank you for choosing to buy from us. I completely understand your predicament. I empathize with you. Also at this point we could only suggest you to use the return policy on the portal and re order the same model.Regards,ApannaAs you can see from my concerns, I would like to note that I am constantly seeing the Initials "KM" while using this computer so it is extremely annoying and I inevitably out of habit keep thinking that there is something on my screen that I can just wipe off but then remember that I can't. Yes I would definitely send it back and try and get another one from a more reputable Seller that shows at least SOME pride in the products that they sell and hopefully take care of, but at this point, I desperately need a computer and do not have the time to send this one back, wait for the seller to receive it, wait to get my money back, research yet again, choose another one, and wait for it to arrive, Not to mention having to go through the entire process of setting up another one, transferring all my files etc. etc.--So with all that said above, yes, I would buy this computer again.  Would I buy from the same seller?  Absolutely not. I would not touch CompoundIT with a ten-foot pole.  They empathize with me?  How so?  Have they been in my same situation?  If so, why aren't they stepping up to provide a better solution and reduce my inconvenience?  Responses like that just show how some businesses are just phoning it in and couldn't care less about their customers.