July 10th, 2020- The faulty computer forced me not only to report the problem via email but phoning the tech support (1-855-955-8324). The unit never worked upon arrival.  No signal to monitor (probably video card issue). After putting me on hold for 30 minutes, the guy with heavy East Indian accent asked me if I would like to get a label for the return of the computer?  When I said YES, he asked me to remove my earlier comments about how faulty this computer is and how unsatisfied I am before sending me a label for the return of the item. This is another horrible thing you might be facing.  Not only their product could arrive faulty but you may be forced to spread lies.