Came as described aside from having a few minor scratches that I noticed when opened. The finger print reader works majority of the time but every once in a while it won’t work to be logged in. I also noticed there was an issue with the headphone jack.. it DOES NOT WORK properly it makes a static noise every time I try to use it and the sound never comes out clear it’s always either high background noise with very low vocals or I have to fidget with the jack for it to ALMOST work but never does! I also sent them an inquiry through “warranty” & “other” on Amazon options but still haven’t heard back at all. Would be nice if customer service would reply about these issues.