This is hands down one of the WORST laptops ever. I ordered this because I seen it on a ton of lists, articles, and YouTube videos as the perfect budget "gaming" laptop. I only ever play Roblox, The Sims 4, and I wanted to start playing Stardew Valley so I thought this would be a great early Christmas gift for myself. Ordered it, had no issue with shipping issues whatsoever but when it arrived and I was done setting it up problems quickly arose. The sound quality is absolutely horrendous, the trackpad placement is god awful, and most importantly the screen is incredibly dim despite turning up the brightness all the way. I went into settings and tinkered with the sound quality, looked up countless YouTube videos to resolve the issue, and even went as far as to go onto the actual Acer website and try and find a solution but, the sound quality was still absolutely terrible. I tried playing Roblox on it and though the computer ran the game nicely the screen quality was terrible and so dim I could barely see I am certain you'd get a headache from it. When it comes to the trackpad if you're using a mouse you probably wouldn't have an issue but if you use the trackpad along with using WASD if your hand grazes the trackpad the mouse messes up and flys all over the screen. I returned this "gaming" laptop today and I had to pay $60 out of my own pocket just to send this piece of crap back to where it came from. Hopefully I get my money back. PLEASE DO YOURSELF A FAVOR AND DO NOT BUY THIS LAPTOP!!!