I suppose I'm used to Amazon "renewed" products being more or less in perfect condition and being a product that someone returned after a few weeks. In this case, we ordered five of these Acer Chromebooks for a school, and all five of them have one kind of damage or another.The worst damage is on the screens; there are various amounts of strange "cracks" on each one (as shown in both photos). Not on the outer glass, almost like damage to the LCD panel itself. It doesn't interfere with the functioning of the devices, but it is cosmetically quite ugly. There's additional external damage on the top and bottom of each Chromebook, mostly scratches and scuffs.Lastly, this model of Chromebook seems to have a flaw where, if any kind of external pressure is applied to the top or bottom, they will turn on. I stacked them on top of each other as I wiped them, and all but one turned on. This happened several times, so it wasn't a one-time fluke.I wish I'd taken the time to more deeply inspect these as I would have returned them to Amazon for a refund.