This is a neat computer and I like the two hard drives.  Starts up very fast and it's quiet.  Having Windows 10 is a nice bonus.  For the price it's a great deal.What I want to praise more is the StallionTek's customer service.I've bought a number of reconditioned electronics in the past.  When it goes right, it's an excellent way to get quality machines/electronics at a lower price.  The reason that folks can be hesitant with buy  reconditioned electronics is the worry with getting stuck with a lemon.  And that worry makes sense in that we're not looking at products new from the manufacturer but used ones that have been fixed up to be as good as new.IMHO, the key factor for me when considering a reconditioned product is the company's customer service.My first Dell Optiplex 9020  from this company had issues with starting up - in that the BIOS was messed up.  I contacted StallionTek customer service and they quickly got back to me with the steps to fix the BIOS.  Unfortunately that fix was "undone" when I moved the computer.  It took a bit to recognize the problem since it was so intermittent.After a few more tries, Stalliontek readily agreed to do an exchange.  I got the new computer just a day after I shipped off the old one. Looks like they shipped me replacement  before they even gotten my old one back.The exchanged Dell Optiplex 9020  is working like a champ. I've tried triggering the previous start-up/BIOS problem  and it consistently performs as it should.  This is a very nice computer.Even though there were issues with the first Dell, Stalliontek was quick to help and when it decided to exchange, did so quickly and without hassle.More about the computer -  both the previous one and this one have been very clean and in very good condition.  I expect a reconditioned product to show some signs of use and/or handling - mainly in terms of scuff marks, signs of wear and maybe some small dings or scratches. .  The first Dell had a scratch on the case  and a few scuff marks.  The replacement has a spot where the paint came off on the case, up near the power cord (pictured), but otherwise is impressively unmarked.  With both computers, everything, including the fans and interior (what I can see through the back grills) have been dust free and clean.  From their condition, it looks like these computers may possibly have been set up before but then hardly or maybe never actually were used.