Acer is the only brand of Laptop I've ever used and I've loved all of them EXCEPT THIS ONE.Sound on this machine is NON EXISTENT WITHOUT A HEADSET. The onboard speakers are a zero, and I MEAN ZERO! NO CARD READER, NO DVD BURNER, NO STORAGE DRIVE. Though tough to figure out, the lit keyboard is very nice. That seems to be all they were worried about. Flash for 14 year olds. Hey Acer, 14 year olds don't have 1,800.00 dollars to PROPERLY equip this thing out as a desktop replacement.AND NO ON BOARD BLUE TOOTH. CAN YOU BELIEVE THAT?! I HAVE TO GO THROUGH MY LOGITECH FOB! OH, AND TRY 2.6 HRS OF BATTERY LIFE; NOT 6!I've been using Nitro's since they first came out and bought them for my whole family. Mine was the oldest and I thought this would be a nice upgrade. WAS I WRONG! Don't buy this machine for anything other than gaming. And expect this to be on level with ANY dual vid tower with price. I can build you one very nice gaming tower for 1,800 dollars; I can assure you.Any casual computing? FORGET IT! And this is one of the most expensive laptops Acer makes? And you'll need to add your own blue tooth. Unbelievable.Lucky to get two stars.