Item was disgustingly dirty: crumbs in the keyboard; covered in dust and grease; etc. The second monitor has a poor connection port and is not usable. Had to update to Windows 10 and it wouldn't update past the original version. After a couple days of use, it will no longer turn on and support couldn't figure out why. Told me to just ship it back but with no explanation as to what they were going to do to rectify. I just chose to return and purchase an entirely different computer from a different seller. I suggest the same for everyone else.