As soon as I opened the box I thought, "Is this a new computer?"  It looked bran new.  And it works fabulous!  Can you say, "fast?"  It is that!  I also read some reviews stating that the battery didn't last very long.  For a laptop with an i7 processor, it last about 3 hours.  Not to bad.  kudos to tekrefurbs for providing a great product and service.