Chromebook is not touchscreen like other 14e's I have purchased. Was unable to find anything on the item description page to determine if it was (Doesnt even specify if IPS or TN display) so I took a gamble.Otherwise the device works as expected. Only just arrived so unable to comment on longevity of renewed item but it booted quick and I set it up for one of my client houses using a google cloud identity. No visible defects on the outside, not even any scratches so I am very pleased with its aesthetic appearance. Packaging was done well, with the exception of the box it came in was glued shut as well as taped making it quite a hassle to get into. Otherwise the shipping material was high quality and done well to protect the equipment inside.Only took off 1 star because of the lack of information on the screen. Touchscreen isn't a deal breaker but it was sufficiently useful for my staff in other locations to use as sometimes people have troubles with touch pads. Clearer information on this would be appreciated in the future.