It is rare that I write a review, but if it saves someone else their hard earned money then it was worth it.  I purchased this item for my upcoming online classes because of the pandemic.  I received the item with a broken webcam.  Amazon was quick to replace it.  However, the second one arrived, also with a broken webcam.  I had already loaded all of my programs, passwords, etc onto it and didn't want to trouble anyone again (or myself) so I simply bought a webcam from BestBuy.  Well, I should have just returned the thing and cut ties, but after $700 and another $60 webcam, I was in too deep.  I tried to make this work.  I thought the WiFi issues were my internet provider (they weren't, after having the internet company here).  Had my husband and son look at it, both IT/computer professionals.  Turns out this thing is just a piece of crap.  If you do buy it, good luck to you, because there is no support from HP.  They tried to walk my husband and son through a lengthy diagnostic session and are just unwilling to admit that the problem is theirs.