I bought this item “renewed”, excited to save a couple hundred dollars. I received the item and alas, it wouldn’t hold a charge. I was annoyed, but I guess you sometimes have to expect issues with renewed products.So I returned the first item and ordered a new one (I didn’t mail the original one back until I received the replacement). Lo and behold, the second one wouldn’t charge either. There appears to be missing QA checks prior to shipment of the product.I returned the second one as well and am planning to spend the extra money and get brand new. I would recommend against doing business with this retailer to save yourself the frustration.