The Dell Latitude 7490 14 HD Anti-Glare sold by this Seller was Bad.  The first week, the Laptop was showing "Fan Malfunction", see attached, and of course, anybody familiar with Laptop would appreciate the job of the fan. The Laptop started to warm up. In summary, Amazon assisted, but the Seller refused to process the refund after receiving the item. The seller said b/c I contacted Amazon, it would take 7 days to get my refund, otherwise, it would have been 3 days if I contacted him. Patience, and after 10 days, the seller refused to process the refund. Amazon contacted the Seller and still refuses to process the refund. My frustration & unsatisfactory with this seller is abt 7 days to get a refund, but after 14 days, the cash was not released and even after Amazon contacted the seller twice. The seller now said I must cancel the claim b/f releasing the refund and this is after 14 days. Amazon eventually helped me get the refund after 3 wks. This Seller is difficult to deal with should you have any problem with their products.