volume does not go as high as I would like, and the speakers are on the bottom, so sound is slightly muffled when its laying flat (as laptops are almost all the time).  For some reason the sound doesn't switch to headphones unless I put the headphone jack in twice?The screen does not get very bright and its impossible to use next to a bright window. There was a small line of damaged pixels when I first opened it, but it's very faint and only noticeable when the screen is on with a dark background.The battery life is not much longer than my old laptop, a mac that was about 6 years old.The power chord is quite short. I haven't taken it outside my house because of COVID, but i'm worried I'll have trouble if I want to plug it in at the library or a coffee shop and the outlets are far away.But as far as running programs, games, speed, etc, it works fine, though keep in mind I'm not a huge gamer nor am I running anything more intensive than adobe photoshop.