When I finally received this (after 3 weeks), i opened the box, and a broken Wifi piece fell out. The computer looked like someone opened it with a screwdriver, so the casing was scratched and bent. I almost could have lived with that, until I opened the computer and found a fan, literally, hanging by a rubber thread. The final insult was when I plugged it in and nothing happened. The computer wouldn't even turn on. What a terrible experience this was.I sent it back the next day, and I'm *still* waiting for my refund,12 days later. I was in possession of the computer for less than 24 hours. They have had the computer AND my money for almost 6 weeks (so far).