I've had the computer for a week now. It arrived in a Dell box and upon opening had "new computer smell". No cosmetic defects whatsoever that I can see. There's a sticker on the bottom that says "REFURBISHED to Dell specifications by FedEx Supply Chain". I found no discrepancies between the stated specifications at Amazon and what the machine reports that it contains.The only online add I could find for a new one was for $2,100, so this is a significant savings. I don't know when this model was discontinued by Dell but it's not too far off the current norm.The Windows activation code worked fine. I had to go through 4 rounds of Windows updates to get it up to current operating system spec.If this all turns to crap later on I'll report again but for now, this is the best deal I've ever gotten on a laptop.FYI, I added Avast virus/malware protection on the advice of my IT department. I can't vouch for it's effectiveness relative to other software. I installed Chrome with DuckDuckGo as the default search engine.