I waited a good long while to review this, as I wanted to make sure there were truly no issues. Can confidently say: WOW.I have never bought a macbook or a third-party laptop before so I was definitely a bit worried. But shipping was prompt and arrived sooner than expected. Packaging was sound and in tact.Only complaint is regarding the actual laptop itself as the battery, like other reviewers have mentioned, is pretty average. Wish it had a bit more juice to it. But over all so please with enter experience.