What a horrible experience.  Nearly a 1600 Dollar Laptop computer and Service from Lenovo is some of the absolute worst I have ever experienced in my life.  This computer makes a horrible paperweight and its far more expensive than an old rock from outside which is about all this thing is anymore.Support Claims Hard Drive Failed, when a new one is replaced into it (mind you all the data on the system is lost) they now claim to not know what is wrong and I am out a computer for an unknown period of time.Considered buying other Lenovo Products for my business until this experience happened.