This product is published as one in perfect state, and this is not so.  I received a laptop with a line across the screen and a charger that does not work.  I contacted the seller, and the only alternative available was to return the items for their review.  This was not an option for me since I am not currently in the U.S. and sending the items internationally from where I am now is not possible.  I did not even receive a partial refund to cover the costs of purchasing a new charger and fixing the screen.  Terrible products and customer service!  First and last time I purchase from them!