I orders a refurbished one, the first one came and the scream is broken and it won’t turn on. So they replaced it, they said they replaced it with a new one. Well they lied and replaced it with another used one that had been chewed on, won’t charge and the screen did nothing but flash to turn on flashed a white screen then shut off it did it so many times it set me into a seizure so no I’m not happy with this product at all!!