Owned about 2-3 weeks. Continually 'processing' and freezing up. I have very few programs installed, I updated drivers, software. Mouse pad very bad with response, sometimes I have to touch as many as 7 times to get it to 'register' and move. As time-consuming as it is to install, move data, I an loathe to send it back but having a very hard time deciding to keep it. USB ports would not accept a usb cable. I actually went back to diagram thinking they were not actually USB ports. Well, they are but they don't take to a connection very well at all. So far, one of the 3 has accepted a plug. It's very sluggish generally and several keys 'stick' which makes this even worse. I am using win10, which was pre-installed. got out of M/S "S" by end of 1st week since it would not allow ANY programs by other companies. What a waste. Hate to start all over, hate to consider having to use this for several years. arrgghhhh.