Does not hold a charge. Came to me with 75% battery filled. Laptop has been plugged in 24/7 and has never gone up in battery life. I just turned it on for the first time in 3 weeks and it's at 5% and still plugged in and not charging. Not impressed that it doesn't charge. Makes it pretty difficult to use.Edit: bought a replacement charging cable from Amazon as a last ditch resort to try to get this thing to work before bringing it in for service. The new charger fixed it. The charger they provided did not fit snugly enough into the port to maintain a charge. Thankfully the laptop now has a full charge. But this shouldn't have happened. It should have come with a proper cable in the first place. Definitely not impressed but happy I got it fixed and it was an easy fix.