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    The product looks brand new for the price the specs seem to have double the memory double the space of what you could buy a brand new computer for and the chip to me is the same chip that I saw in brand new computers so I don't know what the difference is in the chip. It was the Intel i5 and I still see that in brand new computers in the store. Everything works the fingerprint reader the sound actually sounds really good I'll post a video of the sound quality the durability seems to be very strong.