Good laptop! I would recommend this. There are a few caveats and some problems (though I suspect this was just bad luck) but first the arguments for it.-well packaged. The unit came strapped tight under stretch plastic and was securely packaged for transport.-good physical condition. I would agree that this is "A" grade in its overall physical condition and marks of wear. It could be characterized as "gently used".-decent battery life still. I get a good 4 hours of life from the battery despite the age of the platform (2016) under "normal" usage. Word, excel, browser, some YouTube.-6th generation Core i5 platform with USB-C. This alone makes going for 6th gen (over 5th and 4th) worth it.-Smart card reader. This is very useful to me (and one of the primary reason I went for this HP series of laptops) as my organization uses smart cards extensively.Now for the "cons".-screen is not 1080p despite being advertised as "FHD". It's your usual low-grade, washed-out looking "HD" panel with 1366x768 (these laptops are built using a wide variety of options and parts). Not a deal breaker, but just so you're aware, you may not get an actual 1080p panel (which is what "FHD" means).-Large decal on the lid. Kind of baffling, the lid has a decal that covers the entire lid. It has a "brushed aluminum" appearance and texture to it. Makes me think that the lid might have ugly mark(s) on it that the decal is covering. Not a deal breaker, just an unusual thing for me to see.-Damaged SSD. The laptop came with a bad SSD. The refurbisher utilized a 256GB Adata SU650 SSD that initially worked, Windows 10 got set up and rebooted, but then would keep going into chkdsk (storage check for data integrity) and upon scanning it, come to find out, smart errors/bad blocks. I swapped it out for a Western Digital Blue 512GB SSD and then everything was fine.All in all, for $350 this laptop is a good value for what you get in return. If the SSD hadn't been shot, and if the panel was 1080p instead of half HD, this would represent an outstanding value. But as it is, this is okay.