I,m not sure the seller knew about it but this computer was made for use in America (2 pronged plug) and must of needed some sort of adapter other than the usual that I use to convert from 2 to 3 prongs for use in England (just guessing) This product made a loud bang and blew the house fuse the first couple of times I plugged it in so I tried the downstairs socket and plugged it in there which provoked an even louder bang this time and then nothing at all. Now it doesn’t' get as far as blowing a fuse.....it’s completely dead (no lights or anything showing) so I sent it back asking for my money back. I sent it within the first 7 days required and received a receipt from the return drop-off point but it’s been 25 days now since I sent it back and I’m still awaiting my refund. So to recap I didn’t manage to power it up a single time. I don’t feel responsible, but, I think I,ll use Amazon.co.uk rather than the .com site in future no matter how cheaper the .com is!