Well, this product had great reviews. I ordered it and received in a timely manner.Well, the screen was washed out, and the colors were pale .I sent to lenovo for repair. the first time didn't work. Sent it back. They returned it to me "repaired" but the computer was inaccessible and had other problems. Sent it back. They returned it... I could open it, BUT the screen was still screwy.It turns out that the laptop was originally a Best Buy item, and a third party sold it on Amazon.What a mess.Apparently, Amazon will refund it, but I haven't received the return email yet.When you're buying equipment MAKE SURE IT'S NOT FROM A THIRD PARTY and that it's from a reputable dealer.