I purchased this Chromebook only 18 months ago. (The warranty is only good for one year.) Yesterday the screen went wonky for no apparent reason. I was told it was no longer under warranty and was transferred to a third party support center. The tech told me the issue could not be dealt with over the phone and I needed to take it to a Best Buy, Staples, or a local tech to get it repaired. I will never purchase another Acer product. I strongly recommend that you don't buy this Chromebook.