The option key was sticky, as in it did not go all the way down when pressed. It also had a minor scratch on the screen, and the laptop had junk and grime stuck under all the keys. The laptop also came with some sort of paper which was was placed on top of the keyboard in between the keys and the screen. For some reason that paper had glue or some kind of sticky gel applied on the outside of the paper, so when I went to take it off, it left sticky residue on the outside keys, which was really hard to clean off. Overall, not satisfied with the condition of the laptop. I ended up buying one off BestBuy for $100 cheaper and it came actually clean in good condition.