I've had this laptop less than 90 days and it started giving me problems after two months. It is requiring a hard restart every time I have to turn this thing on. It's slow as molasses. And I only used it for my school work. I really want my money back but after 30 days you can't. I got the warranty and that's a joke. They told me to do a factory reset. This thing when I do get it to turn on is saying I tried to use my password several times and no one has it was off. So I'm thinking how is a factory reset going to fix this especially if this thing has been hacked in some kind if way. Just totally avoid this laptop.