It died after only using a few months (and truth be told, it was new-in-box for all but three weeks prior - a summer school gift and barely had finished setting it up when it died).  Refused to power on.  Apparently Predator's are known for having power issues (per the number of Google threads).  Reached out to the company and they said to send it back to a refurb facility in TX.  It's been a month now and Acer says it's ready for return.  Acer said the backlog / delay was because of Covid-19.  ONE STAR: The good news is that I only had to pay for postage.  Kid is sad since he couldn't use it for his summer programming courses (which was the main point of even buying it).  My kid does like the computer (ONE STAR) which is why I went through the hassle of repair, but not sure I'd ever buy an Acer again given the amount of trouble this was to deal with.  Will update if anything else happens, or if things improve.