I don't even know where to begin. When I initially ordered this computer, it was supposed to take a week to arrive. Sure thing, I can work with that. Except as each day went by, it didn't ship. And it didn't ship. And it didn't ship. The expected time was delayed. Then, on the second expected DELIVERY day, it finally shipped. That sucked, but oh well. I can deal with it.Then it got here in a giant box and bubble wrap abomination that I'm shocked protected it during transit. But hey, whatever. It seems like it made it ok. Appearance was good. Everything is fine.Whip it out of the box, plug it in, aaaaaand....I can't even use it. The wireless keyboard and mouse that were promised weren't in the box. I'll up my rating if I get that keyboard and mouse so I can at least use the damn thing.UPDATE: Haven't even had it for 24 hours and the HDD is no longer working. I am locked out of 1tb of storage space and now stuck at 120gb. This experience could not have been worse if it tried.