This computer failed after less than 4 months of use.  Support had me run one utility which failed and then told me I had to ship the unit to Hong Kong for them to review and *determine* if it would be covered under the warranty.  The shipping cost would be a little under $200 with no guarantee that they would honor the warranty.  So effectively there is no warranty for this product.  It is possible I am one of few that received a lemon but my guess is they sell a terrible product and have the warranty system setup to make sure the units are not ever going to be returned because it cost more do send it back than the unit costed!