I read so many reviews on this product stating many things from old busted cases to inexpensive hard drives but for the price and knowing the reputation of Amazon, I gave it a shot and I'm glad I did.I've worked in the IT / Technocal field for 35+ years which includes building / maintaining PC's in the enterprise environment.  I've seen the horrors the reviews speak about in the past but not this time.  Those would be returned and with Amazon's refurb guarentee to back it up, you can't go wrong.The PC came well packaged and without any rips or creases in the packaging which is suprising considering it was shipped via UPS.  I did a full inspection of the PC as I would when deploying in an enterprise environment.  I found it looked near brand new.  The case was in great shape with a single scratch in the paint which is quite normal for a used computer.  All latches work and the case was not warped in any way.  The power supply looked new, no dust and most importantly, shiny coils.  (signs of past overheating).The SDD is a Lexar 500GB (512.1GB) as advertised and is brand new with 17 total "POWER ON" hours as of this review.It boots fast, windows 10 pro is legit and I'm quite happy with the purchase.  I will be buying another one should the need arise.