I recently received my Acer TC-885 Li50 and really looked forward to setting up an updated new computer. But I can't open it up. My login did not pass muster, and after submitting 3 different passwords that didn't pass I was told that they would send a code. Finally a new code arrived at Microsoft but when I posted it I was told it wasn't correct. More attempts as requested by the log in were incorrect.I give up.An email to me by Microsoft said my address was changed but whoever is cancelling my postings didn't get the word.For Amazon I will request a return of this computer. If I can't open it I can't use it. I am not rating the Acer, how could I?