2nd Update:I mostly use MS Office 365. It came already loaded, but the app version. That's why all the glitches and the slowness. I downloaded the full versions from MS and it works flawlessly and fast. There's not enough processing speed to keep up with edits and keep an open connection. I dl'd Chrome and Firefox for web browsing since those are both safe and fast. Everything is working well, but there's very little space for the hard drive. This is key. I had a portable drive and used settings to dl and install everything on that drive, but it's conventional HDD. I don't have a USB device that's big enough or fast enough to replace it, so I ordered the Samsung SSD portable from Amazon. It'll be here on 1/25 and I'll update after I've installed it and configured everything to use it. Conventional HDD's go to sleep (do they get bored?) and cause even more glitches. I'm hoping that an SSD will wake up and perform fast enough to not notice the lag. Even with the conventional HDD, I'd recommend this. It's Windows 10 Pro 64 bit...AND a full computer. You can't even get Win 10 for less than $189 (since they stopped supporting Win 7, the prices soared; that's what caused all this) by itself, so it's still a deal. I wish I could migrate this to my 5yo Dell, which still performs faster. I tried ISO'ing the drive but the bootmgr resides in flash memory within the Mini PC and I wasn't willing to tear it apart.Update:The amount of bloatware on this is unbelievable! It might be able to function, except it's running so many programs that I can't stop. It has 5 different processes for Skype and there's not even a camera. I can't even find Skype to uninstall it. It's unbelievably slow. Don't know what anyone would want this for. I was trying to play YouTube videos, something my Roku can do flawlessly on my tv. It kept skipping, even though it was getting over 128KB/sec WiFi. That's plenty enough to run a 4k movie without buffering. But the CPU was clocking over 113%...to play a video on a website. Embarrassing.Just got it yesterday. I must wait until it finishes updating to properly assess it. Shouldn't be more than another day or two...at this rate. Internet connection is NOT the problem. Downloads FAST. Then must install......