I was surprised when I received it.Looks brand new and being it came Space Gray was a plus. Touch Bar is nice.Was easy to setup, the Screen is great and is a big plus.My 2009 MacBook Pro finally gave out so it was time to get another MacBook Pro.I found this one on Amazon at a good price and it came well packaged. No dings or scratches that I could fine. Overall I'm very happy with this one.