This laptop came with a charger that had odd prongs I had never seen before, that were slanted, not parallel and do not fit US outlets. I called tech support, they ended up referring me to the seller where I got a voice mail. I left a message, but I needed this computer operating by this morning, so I ended up buying the correct charger myself and paying out of pocket for it and for expedited delivery.  Laptop itself is ok, not bad.