I wanted to purchase an inexpensive computer that was needed for online classes. I was so timid to purchase a refurbished computer as you never know what you will actually get. This computer fit the bill and my needs perfectly. I was very impressed with the customer service of this seller when I had a concern. It was addressed in a very professional and timely manner. I have no hesitation with purchasing from this seller againWith reference to the product purchased, it works like new. What I did do however, was add additional storage as I will be doing alot of thesis.