I received the computer, and after a few days I started to experience a few minor glitches, which over a month or so grew progressively worse (overheating, screen shutting off).  I reached out to the guys at IT Replay, and they were wonderful.  They offered to ship out a new unit, and send a pre-paid return label so I could return the defective unit (hey, it happens).  On top of how simple they made it, and how trusting they were, they were also pleasant and friendly.  I called them expecting to have to fight and prove things, and because it was a gift and I wasn't sure of the warranty period, or if my name was associated with it (my parents had it shipped to me as a holiday gift), I had sort of accepted the fact that I might have to buy my own machine.  Instead, they worked with me to organize a return without my parents knowing about it so that they wouldn't feel bad that their gift didn't work out.  Stellar people, and a great product.  Thanks Tom and Darren.