This product arrived beautifully packed with no signs of scuffing or any other cosmetic blemishes.  The inside of the computer was as clean and well-managed as any computer could be; the outside looked brand-new. Windows 10 was preinstalled and the computer booted properly the first time I powered up. Only two things kept me from using it immediately:First, I had to use a Displayport-to-HDMI adapter to connect to the monitor--no real problem as I had ordered the adapter at the same time as the computer.Second: The software needed updating (drivers and BIOS). I used the Automatic Update feature on the Lenovo website, which took about 15 minutes and also worked properly. The update is important so as to unlock the integrated video's full features, which are quite complete.In all, a terrific bargain at the price I paid.