It looks like most people had a good experience with this company. Sadly I am not one of them. I know this is a used comp but the metal on the screen base and tower were scraped and stained. It looked like they pulled it out of a trash lot. I got over that and tried it o use it. I turned it on it runs for a couple of seconds then shuts down. Very disappointed. The worse part is now I'm have to iCal it up and send it back. Such a waste of time and money. Went to BestBuy and bought e real computer like I should have done on the cost place.