I was a little wary of buying refurbished but I had before from Apple.  This laptop was Amazon certified and has a sticker saying it was refurbished to Dell specs by Fedex supply chain.  I still reloaded the OS with a fresh build because that's how I roll.  Everything went smoothly.  I had an extra 16GB stick of what was luckily the right RAM laying around and now I have a rockin' little machine for under $400.  I use a physical card token for some work related things and this laptop has a slot for one built in.  It really was all I needed at a fantastic price.  There are some very minor signs of wear and tear but nothing that stands out unless you're doing a close inspection.  Overall above expectations, should I need another laptop I'll definitely be looking to order refurb through Rack-IT Solutions.Update: Over a year later and it’s still my favorite windows machine I’ve ever had, running smooth.