I have not had this pc for a year and already had two major problems.  I only use this pc for VR gaming and nothing more.  Both issues revolve around booting up the operating system.  I know pc’s can have issues, and I am use to working through those...but CyberPower PC’s tech support is the worst!!  I have tried multiple ways to connect with their team.  If you call, you never receive a Tech.  I have held on their wait line for more than 7 hrs cumulatively with no response.  I write tickets to the support line, and a Tech may respond once every other day.  I even tried connecting through their sales team, which responds immediately...but they said they can only put me in the tech queue and cannot escalate my issue.  It has been 8 days since my first attempt, and I am no closer to getting support.