As far as the Chromebook goes, it works well. Fast enough for netflix and youtube. Light weight and big enough to use for homework and paper writing. The problem with the one we received is that the power plug does not go all the way into the computer and the battery will not charge unless you hold the plug in.  Since this complaint has shown up once before in the Amazon reviews, I suspect there is an issue of poor design or quality control. I have requested a replacement so we will soon see if this product warrants changing up to 4 stars or down to 0. If you have to return an item, I can certainly say it is much better to go through Amazon than directly through Samsung. I processed a return request through both and  I have already received the return authorization and shipping label from Amazon and have yet to hear back from Samsung despite 40 minutes of useless "troubleshooting".