Opened the box plugged the power cord into laptop then the surge strip. No light on the front. (I owned another Elitebook same model and when plugged in, one of the 4 lights on the front lit up) I waited a couple of hours - still no light. Tried the power button - absolutely nothing. Pressed and messaged the power button - nothing.  Checked the power output from the power supply (19v - good) tried it again. Never saw a hint of life in this laptop. Sadly, I'm sending it back. For a refund, NOT another unit.  Addendum: After this review, I received a conntact note for the seller saying "You will receive a prepaid return label via email" How long does that take? It's been a few days and received nothing. Like many before me I'd give it a zero if that was available. I will change that when and if that email ever happens.