I just received this in the mail the other day because my 2018 Microsoft Surface Book 2 was on its way out. As a broke college student who needed a higher quality computer that can keep up with animation and art projects, I needed to find something of affordable and good quality. I’ve used it a bit so far and it is noticeably much faster and efficient. There are minor cosmetic issues such as tiny chips in various spots around the edges but that is pretty much it. It looks fairly new overall and I highly recommend buying one of the “excellent condition” options. This is by far the best thing I have ever invested in.