Bought it as a cheap laptop for my wife who wanted to write more, and upon booting it up I got a bunch of errors relating to disk images. What's more, I can't use Windows Update because it says "Error encountered - We'll continue to check daily for newer updates." I've tried every possible fix and the only alternative I see is to reinstall Windows. They also installed a bunch of unnecessary applications on the image like OpenOffice and TeamViewer. Usually things like this are provided as links to webpages to download helpful utilities, not the entire applications themselves.I'm considering sending it back because I shouldn't have to do this much work on what's supposed to be a reimaged laptop from scratch.