I was delighted with this at first. Shipped fast, and I had it working in 10 minutes (I have ZERO computer skills and thought for sure I'd have to call someone). It looks very cool, and I was extremely pleased how fast it downloaded games... I downloaded every expansion pack for The Sims 4, plus the base game, in under 24 hours. That would have taken my old computer days.Only issue I've faced is lately, the visuals on my games are a bit static-y. I was surprised as this is supposedly a gaming friendly computer. Might be something a better graphics card could fix... like I said, I have zero computer skills.