I had seen some reviews reporting lemons but I thought I would give this seller a chance because I saw a greater number of very happy customers. Consider me the latter.The package came sufficiently protected. There were no visible marks or scratches on the case. The PC booted up nearly instantaneously, finished windows which was already activated and started downloading updates. All internal Hardware was secured and installed properly. I did have to go into windows and mount the 2 terabyte drive, but after I initialized and format at the volume, that too works flawlessly.