First the packaging, A+, very high quality re-furbish, really nicely done.  As for the key-board, well lets just say, economy, mouse is fine.  Computer is quiet and smooth-functioning.Now for the down-side,  The company totally dis-connects from their items after the sale/initial warranty.I have a problem and asked for help, I was told that they would not offer any help past the warranty lapsing.A total dis-connect, I cannot recommend this company, Tecrefurbs.com.They are alienating their customer base.