I had ordered this item for my granddaughter. Which she wanted for her school work. I was unaware of this notebook not being compatible to use with her IPHONE 14. This item wasn’t used but one time to find out it was not compatible to her IPHONE 14. Sorry that you had to charge a $21.83 restocking fee. I hope it didn’t break the bank. Lesson learned, never order refurbished electronics or any electronics from Amazon. Very disappointed!!!!!