Was looking for updated and quicker computers for the office. Everything was packaged well enough, the units, at least. 1 box came with a horrendously damaged box that was supposed to be the mouse, I didn't bother prying it out. The other was missing the keyboard. I'm not terribly upset about that, as I have my own keyboard and mouse to use. After securing all plugs to the first unit, pressed the power button, the fan buzzed loudly and a red light flashed and it beeped, then it died. Okay, maybe an anomaly. Tried the second unit, same result. Inside the box a card with the company name, number, and email listed. As well as with 9-5 business hours, no days listed. I sent emails, I called, and never got a response. This leads me to believe that the company is using craptastic parts for refurbishing and should not be relied upon for anything.