Item just came in today. They shipped the next business day as promised. The box was well packaged, peanuts and bubble wrap. Inspection outside revealed a broken clip, and fan casing was a little bent. It was thoroughly clean inside and out.Booted it up to give it a test. It was quiet and ran perfectly smooth. Checked system specs; had everything as advertised. Bonus, they even threw in a USB wireless adapter. I knew it didn't have one when I bought it, so I had already purchased one. But hey, it's a plus. I can always use it as backup or give it away.I'm a little disappointed that it came with a standard DVD-rom instead of a rewritable, but I knew it when I got it and the price for the specs can't be beat. Overall, I'm a very satisfied customer. I would buy again.Will update if there is a problem.UPDATE March 22, 2019 ------------It's been a couple of days since I set up the computer and all seemed well - until yesterday. I have now noticed a noticeably loud "perculating" sound coming from the hard drive. I can confirm it is the hard drive, because I opened it up. The fans are amazingly quiet. Unfortunately, it seems that now when the hard drive is being accessed (particularly written to), there is a constant noise - which is odd, because it did not do it the first day after installing many programs.It appears that the hard drive is a Hitachi 7200rpm from 2010. Note that it is not broken (no clanking or clicking noises), but it is rather loud. I've had many hard drives - including Hitachi - but this is the noisiest I've ever heard.I've read a couple of customers have this noise, so it appears to be random. Won't be a problem if you plan to upgrade your hard drive.Also, this one did not come with recovery disks or a recovery partition, which means  restoration will be impossible unless you create your own backup means.Lowering this review to 4 stars because of these recent findings, but otherwise it is still a good deal.