Bought this product in Dec for my sons birthday in Jan. We sat it up in early Jan. Got used occasionally till the NTI schooling started. 2 weeks ago my son got assigned some online classes to do. Bam computer stops powering on. I have reached out to the seller more than once, Amazon has reached out to the seller they wont respond. So save your money in the long run buy new. Dont go with the low price. Trust me I didnt want to buy a fancy computer for my child. Now I am paying for it. Also the seller is ZERO help.