I really like Dell and I like this laptop. However, at times it will suddenly shut down for no apparent reason which is very frustrating. I discovered it had a bad HDD. This machine was supposed to be refurbished, but it still had an old hard drive that was faulty. I ordered a SDD, installed it and put my Operating system on it. Now the machine works like new. I would say, be careful buying refurbished computers online. This one didn't have a product key on the bottom for Windows 10 Pro. I had to go into the windows registry to get it. For people who don't have technical knowledge, this machine would have been a nightmare.