I was very skeptical at first to purchase one of these refurbished MacBook Pros. I know refurbished products can be hit or miss sometimes.This is a refurbished product, so it will not come with the original packaging. Mine arrived in a cardboard box, wrapped in a bubble wrap sleeve. Also included in the power brick and cable. As you can see in the pictures, there is virtually no scratches or damage to the laptop itself, and the screen, Touch Bar, and keyboard are all in perfect condition.The ONLY downside is that they do not swap out the original battery with a new one. My battery health settings indicated that the battery life is less than 80% of what it used to be.Other than that, this thing looks, feels, and performs like it is brand new, but for a quarter of the price! Can't beat this value!!