UPDATE 4-11-21 Quality of this computer is steadily diminishing.Out of the 5 computers I’ve purchase, I had to return 3 due poor quality of the refurbishment. The last one was packed so poorly it was destroyed in shipment. Amazon seems to use a variety of Refurbishers. The ones lately sell a poor quality product. Although I’ve wasted time on returns, I buy from Amazon because I can easily return them. Know up front, you make need to buy several of these computers to make one that is worth keeping.I've bought seven or eight of these computers for my business. I just ordered another. I found them to be capable and good value. They are about "B" quality. All of them have worked well out of the box. Some looked almost new with just a few scratches, others had some minor dents. One I returned because of excessive damage on the top. Amazon took it back with no problem.If you need a computer to run general office software and web browsing and runs Windows 10 well, this is a good computer. Don't buy it for gaming. Don't buy it if your expecting it to like new look. They are cheap for a reason.