I purchase mines through Quality Recertified. Fast Arrival. Came with a keyboard and mouse that you can tell was cheaply made but it works. I didn't use it as I already had my own favorite. When starting up the machine, it took a little bit to load, but then I saw Win 10 but I had to call Microsoft to activate it. I had the unit for about a month, i wanted to give it some time. It was a slow startup. I would wait over 20 minutes to see the pretty picture Microsoft has as screen picture. When I finally use it, it was quick to load but then it started to lag so much it would crash the websites ( google, amazon, etc) I would be on. Had to wait for 10 minutes for it to start going again. When it was sleep, forget about it, I had to power the machine up 3 times to finally to get it going. It did have some clicking sound, especially when it was not responding. I'll let it wait thinking it's doing its thing. It became troublesome and I contacted Amazon and we had to call Dell for assistance. Was told from Dell that because the computer was used by different parts, they not able to assist as well as even charge for repair ( which Amazon said they will reimburse if we went that route). So Amazon said to return and I have to get another one. Overall, I was hoping it was an easy fix and I wanted to have an exchange instead make a brand new order and then wait for a credit. So now I am at a process of sending this machine back and search for another one.It was fast when it was working and I think i paid a great price for it. It was something I needed for my work at home company/business.  Would I recommend, yes......I just wasn't lucky as the rest when it came to its behavior.