Purchasing this computer sounded like a gamble at first (being refurbished) but after doing research, I found that the vast majority of refurbished computers are not returned due to malfunction or problems with the device itself, they're usually returned due to buyer's remorse or user's lack of knowledge of how to use the product.  This computer works perfectly and I saved a boat load of money in comparison to buying a brand new computer.  Great for business use and I have recommended the same product to many others.