Never leave a bad comment before on Amazon but Acer deserves it! I purchased this pc back in May 2021, it would not power on! I called customer service and they responded really fast! I paid $55 to expedite it to its repair center only to get a nice a nice letter from acer stated “ we couldn’t help you with any repair because it was deemed a potential health hazard! Products that contains evidence of rodent, insects or their remains could pose a health hazard to our repair technician and therefore cannot be repaired by the manufacturer”First, this pc is brand new with the plastics still on sitting on my desk. Did it come with a glass cover? Should I have expected myself for potential hazard? (Insect). Then they offered me to take it to a 3rd party repair facility for repair at my own expense. But wait, it’s potential hazard! Why would I do that to them? Oh your technicians are a different breeds or something?They offered me to purchase a new unit, why would I do that? I would rather live without a computer then to get another acer! People, get you a reputable brand instead of chasing something cheaper for the moment! I was happy with my Mac, I am taking this as lesson! Hope you do to!