I hate to do this but I want others to be aware. I spent a lot of money for this laptop. It was refurbished and I thought Amazon deleted and cleaned the computer. The prior owner files, family photos, and personal documents started appearing. I was so upset because I thought the previous owner access my personal files. I called Amazon and assurion warranty. Neither was helpful. They said to call Amazon. The warranty people said call Amazon. I had to get a tech to delete the prior owner files. Please be careful when buying refurbished items because your personal life photos, work, and documents may be at risk.