I bought this laptop to work from home in 2020 during the pandemic. It worked well - good speed, got the job done. I'd had some issues with it being finicky about coming on from time to time. If it was left open, sometimes you'd have to close it and reopen it to get the screen to light up. Other times, I had to hold the restart button and reboot it, even though it was just in sleep mode (clicking the mouse or hitting the space bar didn't get it to come on). This was a brand new (NOT refurbished) item.Today, it turned on and was charging. At some point, I left the room and the screen fell asleep. When I tried to get it to come back on, it wouldn't wake up. It's making no sounds, has no lights on to indicate it's charging or functioning at all. I even plugged it into a different outlet that my Mac was plugged into (so I know it's working), and nothing. Seems this laptop has bit the dust after just TWO YEARS AND ONE MONTH. Absolutely unacceptable for an item I paid $650 for. I'm especially angry since the support window expired less than a month ago, so I have absolutely no recourse as far as having it fixed or replaced.It was good while it lasted, but I'll stick with MacBooks from here on out. I only bought this one because I needed Windows for the job I had during the pandemic. What a disappointment.