This is a good laptop but even for the most basic model, 4GB of memory is not enough. Most of that will be taken by actually running windows. Try to run Outlook, Word and Chrome at the same time and it will be slow as molasses.If you can, splurge on a model that has at least 12-16GB of memory. I bought this laptop because I needed one quickly and cheaply. I ended up spending an additional $100 on 16GB of memory I will be installing myself. Might as well just get the more expensive model.If you just want this computer to run basic office programs like Word or browse the web without anything else running, then this is fine. But this computer should come with at least 8GB of memory as the standard because 3GBs are taken by Windows alone to run the computer.If I could do it over, I would get this same laptop but the more expensive model with more memory.