I wanted a Chromebook real bad so when I saw the great price for this laptop, I used my birthday money to buy it.  It arrived in good shape in 2 days.  Just charge it and your ready to go.  It is difficult to review a laptop because it depends on individual bias.  It is big, I like big.  It is heavy, I like heavy.  I noticed I have the same complaint as most other reviewers.  Chromebooks are notorious for not finding the wifi right under its nose.  It frustrated me to no end!  I googled the problem but experts suggestions were not helpful.  The best thing I can suggest is to turn the computer off and on until the wifi kicks in.  The other issue I had was how slow the Chromebook downloads and loads programs and websites.  It is slower than my ancient desktop!  Like this one, most Chromebooks do not have an Ethernet port.  To increase the speed, I suggest you buy an usb/ethernet adapter.  It is about $20.00.  I have not bought one yet but I am pretty sure this will solve these problems.  The adapter is a must if you are planning on travelling with your Chromebook.  The price cannot be beat so I do recommend it!2ND PART REVIEW  September 30, 2017.  The charger that came with the laptop slowly stopped charging the laptop.  So I bought a new charger.  It worked for a few weeks than again stopped charging. The problem is not the charger, it is the port.  I discovered there is a common problem with a defective port that can no longer take a charge.  It is not just an N21 Chromebook issue.  Sony, Asus and others have similar issues.  You will need a professional to fix the port.  At this time I do not have the funds but I have every intention in getting it fixed in the future.  I am only adding this review so others who are similarly affected, understand what is happening.