I was not able to detect a difference between this Laptop and a new one. There was not a mark, scuff or finger print on this computer. It was packaged well for shipping and arrived before the promised date. This unit came with touch screen and a backlit keyboard.  It was easy to setup and fully operational within ten (10) minutes. The only area that did not exceed my every expectation was that it only provides four (4) hours of battery life before having to recharge. Since this laptop is for personal and home office use, battery life before recharge is not an issue. This is my "best buy" of 2022! I would recommend it without hesitation; and, yes, I would buy another one for myself.