I bought this seeing the price tag. Seemed like a good deal. Got the product, after about 5 hours of use it would no longer turn on. I take it to the apple store a week later, it turns on when I get there, they run a diagnostics test: battery fails testing, charging ports fail testing. Does not turn on when we attempt to restart.K, time to return it. Whats the return policy? if you do not remove the accounts from the device, they can keep up to 50% of the return. Well how am I supposed to remove the account if the product doesn't reliably turn on. Why on earth is this my problem now?Several hours on the phone with amazon later, several weeks into the process, and after several screw ups from amazon's returns team, I finally got an assurance on my refund for sending the item back.Its not enough really. Thats my time down the drain dealing with all this BS. These guys have a 3.8 rating on Amazon, that is TRASH, and it was my mistake for not heeding that. A 4.4 rating is the AVERAGE rating on amazon, these guys are way below that and rightfully so. If you want a refurbished apple notebook that meets quality standards, you need to cough up the dough and buy through Apple directly. Don't give these guys your money.