The laptop apereas to be in a physically clean state with no visible damage or wear. The laptop arrived on time and was well packaged.The Laptop would not start and first and the CMOS required attention. The battery was depleted. The CMOS log listed warnings about the adapter and the low battery state but apparently were un-headed. After completing the needed CMOS setting, the laptop errored booting to windows and wanted repaired. I reprogramed the laptop. None of these problems where insurmountable for me but a novice user would have had to send this one back.