Customer service is outstanding, prompt and took care of a minor issue immediately. The computer started up with no problems and went through the set-up perfectly. Runs so quietly that you can't even tell it is on. Slim design but has extra slots for adding additional options and front and back USB, monitor connections as well as audio speaker connections, headphone and microphone connections. Comes well equipped with everything for a low price. Bought it for our church to produce videos and I have two Lenovo Laptops and a desktop and have always had a great experience buying and using Lenovo computers and don't expect anything different with this one.