So I am a 30 year IT professional and decided to try a refurbished device for a change. Was particularly interested in small form factor and good performance. This machine fits that bill and I'm thrilled with the FINAL end result .. However, out of the box two devices did not work - Bluetooth would not connect and WiFi literally brought my network down. After NO response from tech support for two weeks … I simply bought other Bluetooth and WiFi adapters and am now very happy with the result. By the time Support got around to answering my emails (couple of weeks) I had already fixed my own problem. ort) .... For me it was worth another $40 to just get new (and better) Bluetooth and WiFi adapters and be on my way.