Let's start here. I was looking for a small laptop for my son in preparation of having to do high school on line and the possibility of myself having to work from home through this pandemic. Initially received the laptop and it did not have a valid Windows 10 product key. I contacted the seller and after a couple of days was provided with a key. It was not valid. I followed up with the seller and then was provided with another product key in which registered. This laptop is performing as I had hoped and is quick on start up and navigating the internet. My son enjoys using it for his school work. Time will tell if it was worth purchasing a refurbished laptop.