After barely using this laptop for four days, the screen just went white and never moved for there. When I took it to be checked it was discovered that the monitor was not good. Had to pay almost $200 to have it replaced. Tried contacting customer service when the problem was first discovered and all they kept doing on the chat was passing me from one agent to the next. Everytime I was required to restate what the problem was and go through the whole process all over again. After the fourth agent that was it for me. 😒DO NOT BUY THIS PRODUCT!