When my friend recommended buying a refurbished Mac, I had my reservations, but this computer is incredible.There are a few small scratches on the bottom, but other than that, it is in pristine condition. It looks, acts, and feels like a brand new computer. It’s fast, the battery lasts a long time before needing a charge, the screen quality is amazing, there’s no heat as it charges.It was packaged like a new product with a product manual and a charger. The packing was incredibly protective. I couldn’t be more happier with it! I would absolutely recommend this product.