I bought this laptop a few weeks ago. On arrival the charger was malfunctioning. When I plugged it in the light on the charger would come on then gradually fade if it is not plugged into the laptop. If plugged into the laptop it would go off immediately and of course the laptop never came on. I borrowed my neighbour's charger and was able to use the laptop. All was well with it. I was disappointed that it did not have a backlit keyboard. I knew that was a possibility but it seemed a bit confusing when I was buying it as to whether it did or did not have this feature. Anyhow, everything else is ok. The screen quality is just ok. The performance is good, as is to be expected of a laptop with these specs. There were a few minor scratches on it which they apparently repaired. Overall I am satisfied but I wish the seller would spend more time ensuring everything works rather than just shipping them out and offering returns for what does not work. I live in Kingston Jamaica so returns are not convenient.By the way, I contacted Amazon support for this and the rep said they would give me a $30 voucher to buy a charger since I was satisfied with the laptop itself. I agreed to it. I never received it though. Oh well...