I loved this computer when I first got it, but within months realized that the slow wireless reception i was receiving was not due to my ISP deficiency but to the Lenovo computer itself (this problem is all over reviews elsewhere but somehow I missed it before purchasing).  Now we are experiencing COVID and I really need this computer to perform but. Lenovo's service, at least at this time, is very poor.  During such a time a drop in service is expected in most industries but Lenovo service is the worst I have experienced so far.It is not possible to reach a tech support person by phone, and if you request a call back it can occur any time within 48 hours and you need to be ready and available when it comes.  When I got my call back two days later I was in the car and was told i would receive another call at an appointed time that evening but the call never came.  I also tried creating a support request ticket through their website but I got a message that my product is not supported (this is a new model and a new computer).  I tried a chat support but the chat tech initially made, umm.. let's say less than logical recommendations, and then apparently got some help because the later recommendations were highly technical and involved advanced settings, as well as updating drivers, and the instructions did not match the option choices in he settings.  Desperate for a solution, I finally spent virtually all night researching this problem on Youtube and I think made some progress with part of the problem, but thought it would be a good idea to follow the tech's instruction to make sure all the recommended updates were installed.  I installed their recommended bios update and now I have no access to my docking station and all the accessories needed for an intensive work. A new cycle of bad support begins...So now my wifi reception is better, no thanks to Lenovo, but I am not looking forward to another night of research. I did not buy this from Amazon, I bought it from Best Buy but you may as well buy it from Amazon because Best Buy has no better access to support than Lenovo.  Since I value good support and do not enjoy researching this crap when I need to be sleeping, I am going back to Dell where the quality and support is excellent.