Purchased the Nitro 5 in May 2021... And have noticed while gaming, that it runs at or above 95C with a cooling pad... Even with the fans cranked to the Max in NitroSense!!! 95C is way to hot, and not normal!!! Running at 95C would no doubt had lead to premature failure of the CPU and GPU!!!This is a well known fact, yet unaddressed issue of the ACER Nitro and it is well noted and documented in Acer forums as well as YouTube and other sources, including reviews on this page... With that being said, I purchased Thermal Grizzly Kryonaut and cleaned off the existing OEM applied thermal paste, and applied the Kryonaut on the CPU and GPU as well as a little on the CPU/GPU cooler...(A DIY video is available on youtube)  I then also changed the power plan in NitroSense to Power Saver... To my amazement, I am now gaming stable at 60C and under normal work loads I average about 40C to 45C...Hope this helps