The box came all bang-up, understandably is not their fault. The inside was well packed, my issue is that the keyboard comes with a missing key and the letter M on the keyboard, I have to push really hard to get it to work. Cyberpower sending me a used keyboard. I was going to sen it back, but since I am not going to use it( Clunky keyboard ), I just dump it in the trash. you would think for fifteen hundred bones I would get a decent keyboard. Oh, I forgot,  there are two screws flopping in the bottom of the computer, I have to take the computer apart where the voltage box is, so I decided to leave the screw/nuts where there are. Crossing my finger I don't find anything else wrong it this computer.