Had to send back because the computer wasn't working right it had loud noise coming from it when it cut on it it would say something about the computer fan the screen would go black and it'll give give instructions to press F1 or F2 to either fix the problem or go to main screen. I couldn't factory reset it to see if that will help the issues and didn't try to fix it on my own because I don't understand computer language and didn't want to mess nothing up. I did call customer service the person I spoke to either hung up on me or the call got disconnected just to let them know i was returning the computer and the reasons why then I tried to call back left another message and no one never called back I just dropped it off at a ups access point lication yesterday hopefully im praying because the sotuations i been having out the blue that itll be no more issues. The computer was way bigger then the first one I ordered and it looked diffrent I was expecting to recieve the same size computer that looked exactly like the one I had and the same size of the one I had. It did have all the same functions as the other one I had but this recent computer took up too much space witch I didn't like and the computer was defective and not working properly so the five stars will remain for the very first time I ordered this computer because it was perfect I loved it the style and size of it I was free and able to factory reset if I had to without a problem if I needed to it saved me space and it was no issues with it. I dropped it down to a one because I had to get a new one and the new one that came didn't meet my expecting of the first one and the motor or fan was to Loud and bothersome and the fact it was a defective computer despite it being able to work and the cost of it wasn't worth the 200 something I spent to get the first one was better  and lasted me some years no problems no issues till I moved and had to replace it.