Relatively quiet in terms of noise level, at least for a computer. Fans still makes some noise of course. Never used the tech support so I can't honestly say if it's of any use. As for gaming, I've been able to run Beam.NG drive in FHD at well over 60fps. Haven't actually measured the fuse, but no lag or stutter when driving very fast on the most intensive maps. Good looking computer, appears to be and feels well built, and this particular set up is pretty solid for the price. Only thing I changed is I added another 8gb stick of RAM, same kind and spec that's already in the computer. Computer arrived on time and unharmed. Overall my experience has been pleasant and trouble-free.