The first Chromebook they sent was defective. As quick as you'd like they replaced it. Took the original to the Market and dropped it off and the new one came in a few days.It works perfectly. Yeah. It's from 2016, but it does all I need it for. Battery seems to last, though I've never used it so long I had to stop to charge. It isn't scratched up or abused, but it's not new either. It just works well.On thing. The screen is small, and the edges take up space leaving less real estate for the content. It's better than a phone or small tablet, but a laptop it ain't.  I love that the screen is touch, so I can type on keyboard and just use finger to go back or scroll or correct. My old tablet with keyboard couldn't do that.Great value. I'll let you know about charging times and battery life over longer term use.M