Product is defective and seller refuses to do anything because we missed the return window by TWO DAYS. Chrome book will not charge and just says “calculating” in battery bar. We received the item Mid July, but admittedly didn’t even open the box until last week because it was to be used only for virtual homeschool. That started Monday morning and by Tuesday morning the thing was dead as a door knob. I essentially bought a over priced paper weight for my child.  I reached out to the seller myself AND asked Amazon to step in and help and the seller is still refusing to do anything. During a pandemic, when lots of families are having to shell out funds they don’t have for devices like this. Shame on this company!!!