I purchased this laptop in 2020, and it has mostly worked great besides a few problems. The first issue started happening within a few months of purchasing, and it is that the videos on the screen randomly stop working and turn into lines. If I restart the laptop that can help half the time, but often that still doesn't help. So that's a bummer. The lines also show up when restarting the laptop. Another thing is  - a couple months ago the touch pad stopped working entirely. I tried all the trouble shooting possible with no luck. Other than those two key issues, it has been great for the past 5 years.