Would not start up properly when it arrived.  It has been stuck on "Preparing Automatic Repair" for an hour.  Don't think it's going to get out of this mode.  Already restarted it multiple times. Contacted Amazon chat support who assured me she would have my back.  Gave me the means to contact the seller.  Even though I called in the middle of their published work hours, got voice mail.  Who knows when I'll get a response.  HP support was useless, as they didn't recognize the serial number. If they get it working tomorrow, I'll change this review.  I like how light weight it is, but the highly reflective screen is a bit of a turn off. Perhaps I need to go back to the drawing board and look at Dell again.