Computer came and works great. It has a teeny tiny song. I’ve never pitches a renewed or refurb in such great condition. Barely any cosmetic issues. I had a lil difficulty configuring my headphones microphone and keyboard. I called tech support (My Technology Geeks) the first time Lucas helped me with headphones and keyboard) second call was Sudheendra) Both of them spoke clearly, understood my query, repeated it back to me to ensure my understanding and were super patient with me. The hold time was under a minute and the got me up and run super fast. From now on I will never buy a second hand computer from anyone who does not use this tech support. In 20 years this was my best tech support experience ever. And the computer works great too!