For the first time ever, when it became time to upgrade my home desktop I purchased a 'renewed' business grade desktop rather than a new consumer model.  I admit that I hesitated to purchase this 'Amazon renewed' desktop.  I am well satisfied with the product and the cost savings.  I exchanged emails with the selling firm's technicians and found them to be professional and prompt, and the deciding factor in my decision making.  At this point, I have been using the desktop daily for 8 monthss.