The desktop case had NUMEROUS scratches and scuffs although rated "excellent condition with no signs of cosmetic damage visible from 12 inches away". Hard drive was 480 GB , not 512 GB. While waiting for reply from refurbishing company, computer turned itself off. When powered back on, screen was very blurry, could not tell if it had booted all the way. Turned it off and then back on. It booted to windows, but had lost the settings for desktop which I had put in already. Returning this one and looking at other options.