Honestly my experience overall was just horrible. The response time was way too long. Then when I did get a response it wasn't a very appreciative type of email. I also am a small business owner and was prevented from doing my work due to the fact that my computer could not access the Wi-Fi and it took forever to not only get a response but actually get the product I was promised in the beginning to be sent. I missed a months of work dealing with this hassle.