The CPU cooler was not fixed, so it was shaking inside. Fortunately, the other parts weren't damaged too much, but the silicone face was smeared in several places.And worst of all, no RAM came. I clearly purchased a 128 Gb memory product as per the product name, but the product only had a single 64 Gb RAM card.Why does this problem occur? In the future, if this problem occurs, it will simply end with compensation for the lost parts, so further compensation must be provided to prevent recurrence.