The display wasn't the resolution advertised, the sound did not work and the battery only lasts 15 minutes.  I paid a computer person look at it, cannot change resolution, no sound drivers installed and an old battery.  He added the drivers.  I would not buy from this company doing the refurbishing again. I sent an email to their address and never got a response.I bought a desktop about a year ago from Amazon with another company doing the refurbishing and never had a problem.  I would make sure to use them again.