To summarize, you get what you pay for. I was not expecting to run into so many problems right when I took this out of the box.1. Immediately I heard something loose inside the laptop that was rolling around when I pulled it out of its packaging.2. The sound is so bad it's like buying a pair of earbuds in the the dollar store. The speakers are also under the laptop which makes it worse for the sound quality.3. Loud fan when it gets a little warm when using.4. Scratching sound quality when using multiple tabs. I had about 5 tabs open and while watching youtube videos I noticed the sound would cut out or make scratching noises when it is trying to process all the programs.5. Customer service from both Acer and Amazon makes it difficult to fix your/my issues. I contacted customer service the same day after I received this laptop and also the day after. After telling them all of my issues they suggested to send it to Acer but it will take around 20 business days to have everything fixed.6. Possible restocking fee. Wanting to return this item, even though I barely used it the first 2 days, customer service told me that I cannot send any pictures or videos of the laptop and they would have to inspect it BEFORE they can tell me whether or not I will be charged a restocking fee. If you don't like being surprised by restocking fees, don't buy this laptop so you won't have to return.7, I was recommended to use a separate speaker to fix the audio problem (basically to spend more money just so I can hear sounds without it sounding like a broken audio file.8. Screen quality is definitely not good. I would give it a 6/10. The color difference when using a decent another laptop or monitor, the difference is super noticeable.9. 4gb of ram will not be enough trust me. You would have to buy another ram if you want this to run better and you're basically forking more money just to make this laptop a little bit more usable.I know this has good reviews but don't be fooled by it. I was swayed when I was going through the reviews but after I got my product, I was highly disappointed. I wish I had spent more money to get a more reliable laptop. This one is not worth the regular price. I would say with the issues and quality of this laptop, the price should be around $250.