The ad says "Product works and looks like new." I've never seen a computer this dirty. there was no 500gb hard drive for backup. 3 of the memory sticks are 1 brand and 1 is another.  And,  I hope they let me post these pictures, they are bad. The computers inside looks like it was in a coal mine for years. I will say I started the computer and it ran good and it had the USB WIFI.