This is the first refurbished computer I’ve ever purchased and although I was somewhat skeptical when I ordered it, I was delighted to see that it looks, feels and acts like a brand new laptop! I have the same exact same model for work and absolutely love it, which is why I bought this one.Its packaging was awesome and the laptop itself was completely clean with no scratches and the screen and keyboard were impeccable. I’ve had it now for almost a month and I love it! I would definitely recommend it.