Bought this for my daughters for Christmas.  Worked for the first 2 weeks we had it.  week 3 it wouldn't boot up.  Showing error code for hard drive failure.  Tried a few times to get in contact with customer service but couldn't get through to anyone.  Life got busy and I forgot to start a return before my 90 day window expired and can't get a reply from this company or amazon on this product because of the 90 day window being up most likely.  Spent $240 for a computer to work for 2 weeks.  Should have just bought a brand new one from the store.  Wont make this mistake again.  This is also my first product review.  always just gave 5 stars for products because I never had issues before.  Thanks for being my first :(