This was the first refurbished computer I have ever bought. I realized there was risk since the computer was used, but I was willing to try it. The computer worked great for 6 months, then the SSD drive died and it would not boot. The OS, all installed software apps and everything on the desktop was lost. I replaced the SSD drive and reloaded Windows. Fortunately I had a Windows 10 Pro CD to install from. I used a caddy to try and recover anything off of the old SSD drive but it was thoroughly dead.I am disappointed but I guess you get what you pay for.