Unfortunately the seller here doesn’t like it possible to get through the return process at Amazon.Once you get it you’re stuck with it for life, at least if you’re out of the United States. If you’re out of the US and you don’t like this product get ready to spend dozens of hours trying to do anything about it and then fail. The product label carries such a scary warning that no carrier will take it back. From all my years of Amazon this is been the only product ever that I has not generated a prepaid return label and the causes for that are debatable. However at the end of the day I find myself being stuck with a product that is not what I need I having spent dozens of hours trying to return it and send it back every way possible and because of the label it is impossible. That means that this product is more pain than gain in any case