UNBOXED AND THERE IS CHEWING GUM STUCK TO THE PC THAT THEY DID NOT TRY TO CLEAN OFF THE PC (DISGUSTING & RIDICULOUS!!!). EXTREMELY BIG (OLD AND OUT DATED), BROKEN MOUSE THAT DOES NOT WORK!!! AND IS CRACKED AND BROKEN ON ONE SIDE. IT'S VERY LOUD & HORRIBLY SLOW!!! PLUG IN, ETHERNET CORD HOOKED UP TO PC, IT'S BEEN IN "JUST A MOMENT MODE FOR OVER 15MIN". I HAD TO BARROW A MOUSE FROM ANOTHER COMPUTER BECAUSE THE ONE THEY SENT IS BROKEN DON'T WORK. STILL IN "JUST A MOMENT MODE" SPINNING. THERE'S NO WINDOWS INSTALLED ON IT, MESSAGES TELLING ME I HAVE TO DOWNLOAD MICROSOFT EDGE, I WOULD HAVE TO INSTALL WINDOWS 10 PR0 MYSELF. ON THE PHONE WITH ASURION FOR OVER 1HR SAYS THEY HAVE NO INFORMATION ON MY PURCHASE ON 3/15/22. CALLED AMAZON WHO HAD TO CALL THE PROTECTION PLAN AND EXPLAIN TO THEM. ON THE PHONE FOR OVER THREE HOURS. UNBELIEVABLE!!!RETURNING THIS ITEM BACK TO AMAZON