"My Technology Geeks" my rear!  How do they ship a Small Form Factor (SFF) computer when clearly a Mini Tower (MT) was ordered.  One star for not knowing what they are doing.  Claiming they have techs that worked at Microsoft is meaningless as they could have been sales people and not Systems Engineers!  I too worked at Microsoft as a Systems Engineer but that does not make me an expert; nor does my MCSE, CNE, CISSP, A+, Network+, and Security+.  But at least I can tell the difference between an MT and a SFF and they should also.In addition a dent on the case where the locking holes should line up doesn't as it is dented too far to work. (see image)