got very excited when got it, open and plug in the charger and turned it on. worked for 30 minute to an hour (not too sure) then suddenly the screen went black. the keyboard is still lit up, but the screen was just completely dead black. i turned it off then on, noticing only the keyboard working (lights up) but the fan stops working after a few seconds and screen still black. i check the charger and see that the laptop is charging so nothing wrong there. i tried to look up solutions and tutorials and called the company, but nothing worked. they told me to send it to them to repair it, but my parents disagreed and wants to return it. not sure what to do since i only have to option which’s to return it or keep looking up solutions. i really wanna keep this laptop since i’ve always kept my eye on it but i’m going through a mental breakdown trying to fix it on my own with my parents not supporting the idea of sending it to the company for them to repair and rather return it. if someone has a solution on here please help me 😂.