For 90 days this lil thing worked well. Really well in fact. I have a little tshirt business. Well Christmas time is upon us and I had to print 100 images. I'm unsure what caused the issue. It just shut off and wouldn't restart. I contacted Amazon support and they asked me to power it on. Ummmm yeah. Then they asked me to power it off. Ummm yeah. Well needless to say being outside the return window I was supposed to contact the seller. 6 days later and I haven't received an answer.  So bottom line spend a little more money and get something that has a little lasting power. I would mention that this picture is not the item I have. So this may be an updated model.