Out of the box, this came with a failing storage drive. Many bad sectors and more coming all the time. Smart drive reported "imminent failure."  It had a 2 TB capacity where only 1 TB was advertised, but if it is about to crash and burn that is basically 0 TB door stop. I contacted them repeatedly to give them an opportunity to make it right and avoid needing to leave this review - which was easily and totally preventable if they had replied AT ALL. I probably could have used the DOA policy to justify a return and eat the time and shipping cost.  As it is, the basic thing performs well enough (CPU memory etc.) and I have eaten the cost of replacing the hard drive myself because it's just not worth the precious time to start the process again and simply be out the shipping. You might get lucky or not. If not, you can count on them doing NOTHING at all to help you or to make good on their promises. You are on your own if it isn't right.