My Wife and I just bought this Computer and were a little nervous to order the computer through amazon but seeing as how cheap it was we had to try it out. We got the package 2 days later and when I opened the box i noticed that they took there time to carefully package the computer really well on the inside not only with packing Styrofoam but also a good amount of bubble wrap around the computer itself making sure that the tape on the bubble wrap did not get on the case of the tower. I set up the computer immediately and and everything was as described. We love this computer we are impressed by the speed of the computer. We would definitely recommend that if you are in the market for a nice refurbished computer that you would should go with this one. Plenty of room for Upgrades down the road.