First of all, I normally order from my computer but since it died, I had to get the Amazon shopping App for my phone. I could not get all the details about what I was ordering. I was surprised when I got it to find it is a refurbished computer. The one that just died was also refurbished. I was disappointed that I didn't see any mention of it being refurbished when I found it via my phone. But so far so good. I will be disappointed if it shoots craps like the other one did...while I purchased it a few years ago in anticipation of my old one breaking, I had just set it up two days before it died...well, the power went off when I was online and it blew out all the drivers for the internet and the sound system. That one was a refurbished HP...this one is a Dell. Crossing my fingers.