The computer is beautiful, with very good features and an affordable price, but I find it difficult to understand how they can sell a new team with flaws. In my case, the notebook's trackpad worked but didn't click, so I figured it was a driver problem. I spent hours breaking my head to decipher the problem until I found a video on YouTube of a person with the same equipment and who decided to change their ram and hard drive and when reassembling the equipment they found the same fault, discovering that the problem was that the screws were too tight. Incredible but true, loosen the screws and fix the problem, so I can hardly believe that a NEW machine has these problems from the factory. DELL definitely doesn't put too much effort on low-cost equipment anymore