Looks great, no blemishes BUT it cannot be updated to latest version of windows, no blutooth capabilities, and forget about gaming! The sound is basically nonexistent, and the little USB wifi connector is extremely weak so it keeps buffering and barely connects to websites. On top of that, I kept getting script error messages. So I contacted the sellers who responded but were not helpful. They instructed me to download Restoro to restore the scripts not found but that software did not have good reviews on the web plus it required payment. I don't feel I should pay to restore scripts that the restoration/refurbishment process should have taken care of so I'm considering returning this product. If my 12 year old finds it useful, I may give it to her to avoid repacking and shipping the unit. BE CAREFUL! Ask questions BEFORE purchasing.