This is a nice laptop for the price, and it's very easy to upgrade the ram and add a second hard drive. Converting from Windows S mode to Home is also very easy. If you decide to order a second hard drive to upgrade it, be aware that you MUST order a drive that is 7mm thick. I originally ordered a 1 TB mechanical drive to install, based on an Amazon recommendation, and it was a 9.5mm drive. On the Acer website it clearly indicates that this laptop only supports 7mm secondary drives. I ended up installing a 7mm SSD and an additional 4GB of ram, and now it's blazing fast. I highly recommend this laptop.Update:Not as enthused as I was originally about this machine for these reasons:1. Although it has a keypad on the keyboard, the system HOME, END, Page Up/down keys are tied to the keypad which means if you use the keypad on spreadsheets a lot, you can't jump around using Home and End keys - a real bummer if your job involves lots of spreadsheets like mine. IF I had known that I would have passed on this laptop.2. I installed an extra 4 GB ram, but the system kept reporting only 5.9 GB Ram is usable. Defective Ram - I thought. Went ahead and slapped 16 GB Ram into it, but now using Speccy and Windows reopt only 13.9 GB is usable. Apparently, this is a known issue on Acer laptops with Ryzen and AMD graphics. The system seems to reserve 3 GB (give or take) for graphics and other stuff. To me, that's unacceptable and if I had known that I would have passed on it. IT is a nice machine. I like the build quality, the graphics are very good, etc. but this Ram issue is a bummer. If you are considering buying this machine, paste this into your Google machine:Aspire A515-43 usable ram less than installed - and see for yourself. It's a known issue and there isn't a real fix for it. Now I have extra memory I don't need adding another $30 to the price of this machine.Caveat Emptor leads to a 2 star deduction. See images for Windows system Ram report.