Great value for the money. Everything was sent very quickly. They sent the tower and monitors separately. I emailed them and received a response on the same day. A representative even messaged me a follow up to let me know when the second package would arrive. It came with everything I needed to set up. The computer is (as is) refurbished as described but the monitors are amazing! I’m using it for writing and personal projects. Left 4-stars for gaming only because I don’t know.