Ups Delivery service was terrible they left the PC unattended in the hallway of a public building in NYC. If it weren't for my neighbor the PC would have been stolen. Probably not the sellers fault but avoid ups at all costs.The hardware for the price is great. However if you are not tech savvy do not rely on Blair computer for support. They included a Blair technology version of Windows 10 which crashed after removing and inspecting the memory and putting it back. The quick restore image was inoperable and I could not restore with the instructions in the box. Being a tech by trade I created my own iso on a USB key to install the commercial version of Windows 10 and fix my issues. I'm kind of glad because now I don't have blair technologys bloat ware. So my take this is a great PC if you are tech savvy enough to build your own PC's and fix any issues that might come with it. Technically challenged people please do not buy this. You have been warned.