Personally, I've always used Dell, at work and home, never had a hardware problem.  Decided to go with this refurb deal, for a couple of months now, and no regrets so far.  Arrived in basically as new condition, no issues, other than a bluetooth software glitch, which is on MS, not the seller.  So after deciding not to spend days on the obscure download fix, just got a $10 BT dongle, problem fixed.  Btw, go with a professional  refurb supplier, like Skytech, which this was - there are differences.  So far totally satisfied, this thing rips, and no complaints.  Anything changes, I'll update.  A very good deal.