First computer did not work.  Reached out to customer service. We went through a few things and it was determined it was not functional. They sent a new computer. The new computer worked and has been working great for the past couple months.  The only suggestion would be for the team to communicate more definitely as I had returned the entire set up (keyboard, mouse etc). I was only sent a replacement computer.  HOWEVER, I would not have used the key board or mouse as I already have an ergonomic keyboard/mouse that I use. They would have just been stored as back-ups.  I also inadvertently returned cables that belonged to my new monitors. They reached out to me via phone but then life happened and it just ended being not worth dealing with as I had extra audio cords for the monitor. lol.  Plus, I ended up buying speakers since the speakers on the monitor sucked. :)  Definitely worth the money and it is a good, fast little machine. I love the smaller size. This was simply to work from work. Customer service was great and all worked out just fine.