Bought for third grader, used for virtual school. I know all computers freeze on occasion. This one does so about once per week. My Lenovo laptop doesn’t freeze nearly as often. Granted the laptop is considerably more expensive but still, this should not be a frequently recurring issue. I am glad we opted for a larger screen size since it’s intended use doesn’t include travel. We snagged this while on sale and now that we are used to the unfamiliar platform it is working well... when it isn’t freezing up on us