To start off, when I got the package it was in terrible condition and I didn't even have to pull the tape off to get to the laptop. It wasn't really protected as well as it was in most of the pictures, but it still came and from what I could tell wasn't damaged in shipping so that's a plus at least. Now the condition of the laptop, I got the cheapest option and tbh I don't really mind. It came with some hits on the side, it was definitely dropped. Thankfully its not to bad and I believe a case will make it look a lot better. One other thing, it came pretty dirty, the apple logo on the back is definitely a little crummy, but a little elbow grease will fix that right up.