MY RATING IS FOR CUSTOMER SERVICE!!! I've only had my system for about two weeks and I use it for work. The issue I had was a tented screen. They responded within 24 hours. Mark mailed out another Y splitter and I still had the same issue. I told Mark the issue he realized that it was my video card and sent out another with a new Y splitter and even offered to show me how to put it in. I can't speak for the system yet but the customer service truly wowed me. The system does hold up for my business needs and day-to-day tasks.