This was a great product for a year and 19 days. It just completely died 19 days after the one year warranty expired and Samsung is completely unwilling to do anything to help. I am normally a huge Samsung fan, but this was frustrating. For a device with no moving parts, I expected more than a year of use. I have an old Galaxy 3 that has been dropped hundreds of times that still works, but this Chromebook never left my desk. I never took it out of the house, never dropped it, nothing. Thinking about buying the Asus because the repair estimates on the Samsung are considerably hire than the cost of a new Asus.