Great computer for the money!  Did hard reset and push F9 to load win10 and stop refurb Cision Co. server software from loading for that company. If you buy one of these be sure and remember to "hard reset" and then push F9 to go to loading windows 10 software for personal use. Without the hard reset and F9 there is no other way to exit the Cision Company server software loading command and get to the windows software. I got lucky and figured out F9 to save the computer otherwise I am sure someone has bought one and didn't know about the F9 command and ended up with a brick computer! and  being really pissed!