Pros: Faster than my old 2013 Asus laptop. The video quality is same as the old Asus laptop. Audio quality is better.Cons: Took 3 hours to get windows update while setting up the laptop for the first time. While using this laptop constantly hear this annoying "crackling" noise - maybe related to hard disk or fan - not sure.Having used an Asus laptop and now owing a Dell one -- if I have to make a choice in future --will buy an Asus one if the price is not that high. I don't see much quality difference between Asus and Dell - so why should anyone pay more for Dell?