This came packed well with no damage.  All components were as described.  I had an issue with the activation of Windows 10 on the unit because the unit had Windows 10 Pro installed on it and I was given a product key for Windows 10 Home.  Customer Service was great.  They gave me a new Product Key within 5 minutes of calling and I was all set.The keyboard and mouse were very basic and not something that anyone would use for office or school work.  However, I usually have the same feelings about the keyboard and mouse that comes with new bundles at big box stores..  I would purchase this again.