I was so scared to order this thinking I’m probably gonna get something that barely works and its all beat up. No! There’s not a scratch on this thing. You cannot tell its been used except for the bottom rubber buttons it shows some marks but nothing deep or dented. I’m shocked at how great this is. Came with a charger ( charger had some scratches) but works. Only thing now is im not sure how to update the system. I feel like I’m gonna mess this up if I try lol. Can anyone help? Great purchase will buy again for sure!