NOTE THIS IS SPECIFICALLY FOR THE SELLER "Refurbanana".  They use many different sellers for these products so I want to ensure the correct company is being spotlighted as the issue may simply be with this vendor and not all of the vendors that supply these computers.To be fair I am generally pleased with the computer itself.  It is in mainly good shape and seems to be running well for the last week.However, there are aspects that need to be addressed as they are very misleading and were the main reasons I bought this computer and not another.There were several issues.1. The description clearly states that the computer comes with the genuine Microsoft Windows 10 product Key ON THE COMPUTER ITSELF (see the pasted descriptions below).  This way if there ever are issues the operating system can be reinstalled.  a. There is a sticker but it is damaged to the point where it cannot be read, and additionally, after Amazon sent me to Dell customer support (vs the support of whoever sold this) they told me that this sticker wouldn't have been windows 10 anyway as that was not the original operating system for this machine.  They couldn't provide the windows 10 key as they didn't do the install and thus...No product key despite it being specifically called out in the description.2. The description says that the computer comes with a BRAND NEW IN BOX solid-state hard drive with the retail box so you know it is new.  a. There is no box and no way to know if the drive is new.  I assume it is solid-state since I cannot hear it running but there is no box and thus no warranty that would come with a new box drive (which is also called out in the description).3. The mouse was smashed into a bunch of little pieces but it was junk anyway and I didn't plan on using it.  The keyboard is very low quality but both it and the wireless card came intact and undamaged.Here is what the description states.  Much of it is not true.  I cannot say whether the intent is to mislead but to have two of the most important aspects be the ones that are misleading is concerning.This Renewed computer is tested and certified to look and work like new.  It goes above the competition in quality and performance and includes the following:Here is the text the description still shows:This computer includes an Authentic Microsoft Windows 10 COA License (see picture). This license is physically attached to the computer and contains your product key.  Beware those not including this, it is illegal and you won’t be given updates or the ability to reload Windows if an issue occurs.This computer comes with Brand New accessories including a Brand New Keyboard, Brand New Mouse, Brand New Power Cable, and Brand New USB Wireless Adapter.This computer comes with a Brand New Solid State Hard Drive. The retail box is included so you can register your warranty.  These come with minimal 1 year warranty.This computer will have a vinyl skin on both sides. Cosmetics are improved to show only minor wear to give that “like new” appearance.Have a piece of mind with a 90 day Warranty backed by Amazon.If any of the above descriptions is not included, you are protected under Amazon buyer protection and are able to report the seller to Amazon by filing an AZ claim for a full refund.FINAL THOUGHTS:  To be fair I am generally pleased with the computer itself.  It is running Windows 10 with what is hopefully a legit copy.  It is very fast and the computer itself is in good condition, although it didn't come wrapped in a "SKIN" as they stated that it would.  The machine is a reasonable deal if the Windows is legitimate but I don't like misleading or outright false descriptions so I had to put in this review.If the vendor is able to provide the Windows 10 key they stated would come with it and explain why they didn't include the items they stated (such as the retail boxed HDD) I will be happy to revise my review as I am pleased with the physical computer itself and would like the vendor to be able to correct this and their reputation.