Needed replacement computer quickly, was a little worried about price (you know "to good to be true") same spec as old computer, paid $2500 10-15 years ago.  Received it on a Thursday, check it out and it had wrong processor called Amazon support, next day had email from Renewcomp for a # to call.  talk to rep had replacement coming in less than 5-10 minutes.  Got computer in less time than the first one.  Got everything moved over to the refurbished computer and working great.  Computer came in a custom made bubble wrapped, Tower, Mouse, Keyboard all had custom wraps.  Highly Recommend