For starters I have not received information on the three-year protection plan.  As a result, I have no idea as to who to call or where to send this device back.  Equally annoying is the error message that I receive when I try to set up the sound, The error message reads something to the effect of "Conexant driver not enabled".  Third issue is I am unable to determine how to install a printer to this device.Please provide the information on the 3-year protection plan.Please also provide a way in which I can get technical support so that i can make this device workable.I do not want to return this device yet.  Please provide technical support so that I do not have to.