Sending this thing back.  it has some features that i was looking for but wow what a pain.  Touch screen isn't really the right word for it.  it should be called pound on the screen until something happens.  This automatically disqualifies it from being what I was looking for. The "smart lock" is the worst implemented feature that would otherwise be useful.  Worst because it doesn't work.  I looked online for solutions to this problem and found many, many different things that I could try to do to fix it but it is new out of the box and I don't buy electronics to fix them.  I do that for a living. Leave this one at the store and search for a better brand.  HP failed on this one.