I was unsure of purchasing a refurb, but have been completely satisfied with this laptop. Starting up a new business, and needed a separate PC for that, and spending as little as possible for something that would work was important at the time. This laptop is lightweight, clean, no dings or scratches or sticky keys... everything I need to work, does! I use this for email/internet, Word, Excel, etc., no serious gaming or anything like that, so I can't evaluate those needs, but for what I need, this has been perfect!