Listed at the top of the ad as "Refurbished - Excellent", and it was. I will never buy a new desktop PC again. This small form factor and snappy speed is all I could ask for in a general computing system. However Amazon states that "Refurbished - Excellent" rated condition qualifies this product for automatic 1-year satisfaction warranty. However, in the documentation that was included, it only indicates a 90-day satisfaction warranty. Other than taking a snap shot of both screens, how could this ever be implemented, and who would I call to implement it? Very poor marketing administration indeed.