Wasn't sure what to expect but the seller I got this from does a fantastic job. The tower looks mint (I imagine that could change from unit to unit) and works great. Anyone buying this will probably get you'll need to update your bios and run a Windows update.Main this is that the packaging was professional and they included a brand new keyboard, mouse, and usb wifi which I was not expecting. They also included a helpful set of papers with Windows license and support info. Hope this seller is still around when I'm ready to upgrade.