I purchased a Dell Latitude 7490 from OLIVE Computers on the Amazon Renewed store, and the experience was extremely disappointing. The laptop arrived with a range of defects: the left mouse button did not work, the back cover of the laptop was loose, and, to top it off, they did not include a USB-C charger, which is essential for this product.I decided to return it immediately due to these issues, but to my surprise, OLIVE Computers charged me a ridiculous 15% restocking fee! This is completely unjustified as the return was due to the defective condition of the laptop, not a change of mind. I have since filed an Amazon A-Z claim, as this is covered by the Amazon Renewed Guarantee.For anyone considering buying from OLIVE Computers, be cautious! Their poor quality control and unfair business practices make them a seller to avoid. Save yourself the headache and choose a more reliable vendor.Final Advice: Don’t fall victim to predatory companies like this. Read reviews and take action!