I just got a new OptiPlex 3020 at work and am not impressed. This unit does okay for working on spreadsheets or word documents, but there are other issues such as sub-par sound quality and the display port has an issue rendering colors properly on the second monitor. My experience with Dell computers hasn't been good, and again they've proven to be mediocre at best. For what you're getting with this unit it seems to be a bit overpriced. This unit will get the basics done, but there are better deals to be had.