I've never bought a refurbished laptop so i was iffy but this had the specs I was looking for in a great price point. I've had the laptop for almost 4 months now and it works great! Battery life is decent- not worse or better than most laptops. I do wish the camera quality was better but it is a 2016 model. But it's not a deal breaker for me. We all know cameras on electronics have gotten way better within the last 6 years. The charger that came with the laptop was not the original charger. The charger fried while it was plugged into my husband's computer. Not sure what caused it but I can't say it was a good quality charger. Definitely an after market. Luckily it didnt damage his laptop or catch the house on fire. Otherwise, I've never had any issues with the laptop. The shipping came directly from the seller and I received the laptop within 24 hrs of purchase. I would buy from this seller again. Just be careful of the charger.