Bought this for my boyfriend as a gift a few months ago. It was a nightmare to watch him use his original laptop (considering I work in tech). The RAM could hardly handle Chrome and Microsoft word for more than five seconds. He’s a simple guy so he was in the market for a simple laptop. He uses it for school and that’s about it. I have heard nothing but good things from him about it. I’ve used it a bit myself and it’s a fine computer if you’re looking to do simple work on it. It still does not operate at the ideal speed I would prefer. However, like I said, it is a simple laptop for those doing simple work.