I purchased this PC after losing my job and not being able to make payments on my Gaming PC anymore.  For me yes it was a downgrade but I needed something that I was able to use and search for another job, This PC was the answer to that.  I was disappointed in the fact that there is no HDMI port at all. But hey for the price what do you expect.  I had no issues with setting up the PC at all.  It worked the first time with was turned on.  Packaging was intact and very well protected.  My Monitors are the same brand and type and there is no dents/scratches at all.  When I unboxed this pc you really couldn't tell that it was not new.  Everything was packaged as if you bought it brand new.  I have no real complaints or issues with the PC at this time, It's working great and have had no issues.