I purchased this Dell Chromebook and after a week it would not turn on no matter how many times I tried the ideas Dell support gave me.  I returned it to Amazon and requested another one.  On the first day, the second Chromebook crashed while I was using it and wouldn't turn on again.  I contacted Dell and they said to send it to them to be fixed but I am returning it for a refund.  I was very happy with it while it worked and it's weird two of them failed. From the Amazon reviews, at least 15%  to 20% of those sold here had the same problem and were returned. Not very good odds at all.  I will not try again and I'm going with another brand than Dell.