Charger is generic. Not the proper brand for laptop. It takes about 8-12 hours to charge your laptop. Sometimes the charger does not work at all. Careful if you use this for STEM at uni or are employed and need a computer.The screen freezes and touch is no longer an option. Sometimes the touch screen is delayed or lags so you hit something and it takes a bit of time, requiring you use the mouse as an alternative because it does not register that you touched the screen.Heavy scratches on the frame both around the mouse and cover. The shipper placed a large black sticker over the  scratches in an attempt to cover up the markings.Twice, I had to reboot because the screen would freeze and turn black. This prevented user from using the computer.Mainly the charger is the issue, requiring I spend additional money, along with shipping and wait time to use the product I purchased.Just invest in a new notebook. The price difference is not too large. Never purchase used tech if you can prevent that because you will run into deceptive description practices.Overall, maybe I would give this product and experience  a 3/10.