Update...Several emails asking if any lights are on and I have told them several times the CPU is not on AT ALL! Customer service keeps asking the same questions but doing nothing! Ridiculous! I bought this in April of last year and it was working great but then the computer just stopped working. It would not turn on at all. I have been unable to get help with it because the Amazon warranty I have will not kick in until the manufacture warranty expires and I have had no success with that at all. Before the breakdown, it was a big help to me. Now it's a dud. No help at all. Wasted warranty not helpful.