Great customer service.  Just know that you need a DVI-D to either a DVD-I or a HDMI cable to go from the PC to the monitor.  Depends on your monitor.  Other than that, great packaging and set up. Great PC for gaming, bought this for my son.  He loves it.  The bigger more memory filled games on steam, Like ARK and Isle, on steam, need more memory, so I got an external hard drive, not a big deal.  I also bought 8 more gigs of RAM and installed it myself.  I am not a computer guy at all, but it was super easy.  Would recommend this PC.