I have purchased Amazon Renewed before and have always been happy however this device came with 4 dents in the top cover that are clearly visible from more than 12 inches away. The seller tried to cover the dents with a full top cover sticker however the sticker had started to peel back when I received it so I removed it revealing the dents. These Surface Laptops are beautifully crafted and are purchased partly for their looks so selling one in excellent condition while hiding the dents with a sticker is a bit underhanded. Trying to return it is impossible as Amazon want me to pay for the return shipping and then claim it back, I have had a very bad experience with this in the past. I live in Qatar.