I purchased this for my wife and it seems to be a pretty good laptop. The only issue is this particular one doesn't hold a charge at all. I let it charge for several hours only to see it was still at 0 percent. Now, this is advertised as a NEW laptop so I don't see how in the world it doesn't hold a charge. The minute I disconnect the charger it instantly dies. I will be requesting a replacement or a refund. This laptop couldn't have been tested prior to being shipped to us.