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    I got the (Like New) refurbished laptop and at first it was great! But i did notice it took a while to turn on i had to hold down the button for a good min a couples of times before it turned on. I only used this laptop twice a week not even for about 1 hr I mainly used it to take tests and quizzes. I used it for a project and I was on google doing research and it kept freezing, pages would load only halfway and it wouldnt open alot of websites, and it constantly lagged it got to a point where i just used my phone to do my project, it wouldnt let me upgrade, it wouldnt let me close a tab not even when i tried to (force quit) , it constantly shut down too and would say a problem occured. And customer support is no help at all they kept telling me to send it in for repair after telling them i no longer want it i just want a damn refund.