Box was scuffed upon arrival. I only got the PC box, too--I was expecting it to be a box within a bigger Amazon box like it was for my PS4. Everything on the inside seemed fine though, very tightly packed with nice styrofoam.When I turned it on the first time I had a pcie error. I was told this was common with prebuilts, and I fixed it easily by pushing in the gpu cable. The PC boots up insanely fast. Like, 2 or 3 seconds fast from a completely powered down state. Connected to my wifi from 2 rooms away with no problems even without the antennas they included.While I was setting everything up though I noticed that the PC was very loud. Every fan was running full blast nonstop, and the power supply was making a weird buzzing noise. This continued the whole time I was using it, even with no programs running. I was told that these PCs are supposed to run quiet, so that made me nervous right away. I'm not exaggerating, it was so noisy that I could barely hear myself think.Gameplay-wise, it was a mixed bag. I downloaded a few demos off of steam and was unimpressed with what I was seeing. The chart in the pictures clearly states that it's supposed to run games like GTA V way over 100fps at 1080p max settings, but mine was struggling to maintain even 60. And while I was playing I saw weird graphical glitches and lots of stuttering.Because of the annoying noise levels and lackluster performance I requested a refund. Based on other reviews, I avoided contacting the PC manufacturer and went straight through Amazon. The representative told me that I'll be getting a full refund...fingers crossed--I've heard horror stories of cyberpc keeping hundreds of dollars after a refund.For $750 plus tax the performance was simply unacceptable. Something that expensive should be blowing consoles out of the water, yet the PS4 Pro I got 3 years ago somehow performed better (and it was about 2.5x cheaper). It's possible that I just got unlucky and received a dud, seeing as how this PC has many positive reviews. But based on what I received, I can't in good faith recommend this to anyone.