Purchased for my 96 year old mother.  Setup was easy with exception of email which my service providerremedied in a few minutes.  Although refurbished, there were no blemishes on any of the componentsand everything is working fine.  I would recommend purchasing the 3 year warranty since the price isreasonable and for peace of mind.  I will probably purchase another one of these packages within a fewmonths for myself.