JemJem sent me a defective computer that did not have the operating system installed and then made me feel as though it was My fault. They were inconsiderate about my need for the computer and the time it took to package up to send to them. I had to pay to have the computer shipped back to them. And to add insult to injury, they will inspect the computer and offer me a refund in seven days. It didn’t take 7 days for my payment to process.They will not answer If you try to call the number on their website.What kind of business operates this way?