The device arrived quickly, was in excellent condition, and super easy to set up. Also, it came with all of the necessary cords and was packaged very well. After about 2 months of use, I noticed that the keyboard was difficult to use at times. The spacebar did not properly function and it was VERY difficult to type the simplest of sentences without having to touch the spacebar multiple times between EACH AND EVERY WORD :(. I initially reached out to the seller and they sent me a generic link with troubleshooting options (which I already had done on my own beforehand). I then realized I had a wireless keyboard and this took care of the initial issue.Two months after the keyboard issue (month 4), I discovered that the laptop would not charge. Initially I thought it was the charger, but it did work with another apple device. Then I thought it was my electrical outlet, but that was not the case either. I connected my wireless mouse to the device via usb-c and it worked perfectly. To preserve the remainder of the battery life I shut it down, and a few hours later I attempted to use the device and the battery was completely dead, the device would not start and it would not take a charge.So, after about 4 months of usage and $500 I no longer have an operable device to work with. I sent the device to the insurance company and a few days later I received a message saying they are unable to repair it. They will issue me a full refund for the purchase price.Moral of the story, if you need a laptop, just buy a new one OR if you buy a refurb PURCHASE THE INSURANCE.