Update:Tech support started answering me quickly and are really nice! It's a bummer that this one isn't working but I will return an dhopefully get one that works. The computer, speed and memory are perfect otherwise. Still can't guve more than 3 stars because of the computer needing to be sent back and intial issues I had getting helpBroke less than a month after starting to use it. Right in the middle of a project for my business.  Customer support has not been helpful. Asked for the issue and a picture in the middle of troubleshooting when I already sent it. Takes 24 hours to respond sometimes. Gives basic information but no trouble shooting steps. Example, it's the hard drive try, wiggling it.  That's great,  where is the hard drive,  how do I get to it, what does it look like,  is there a connection I should unplug. This causes me to have to wait for ANOTHER reply. Which wouldn't be an issue if they replied immediately, but they don't.  I feel like it is someone new every time I email. 4 days and ZERO real help or fix to the issue. Asked for a number to call so it can go quicker. They ignored my question.  I don't think there is a number.  I'd stay away from them, simply due to lack of real helpful tech support and customer service.