We were very happy with this laptop for the first three months. Things went smoothly until they didn't. One day I went to turn it on, and nothing happened. Tried everything we could think of, but it wouldn't start. Called tech support, but nothing they tried worked either. Attempted to get the manufacturer to step up, but they kept saying it was out of warranty. So I tried to cash in on on the Amazon policy, but they said the manufacturers warranty lasted a year. Now it's been just over a year, and there is no trace of the Amazon warranty. Needless to say, I would never buy this again, and I'd think twice before buying an Amazon warranty.