The computer appears to not have been refurbished.  It appears as if someone took a used defective computer and put it in a box and shipped to me.  The computer will not allow me to complete some of my downloads.  The arrow from the mouse jumps around on the screen therefore I have to be careful when I am clicking the mouse because the arrow may not be where it is supposed to be.  The computer was not worth the price therefore I could not rate it, but since I had to give it some kind of rating, I gave it 1 star but that is stretching it.