I've had some bad results with used and "refurbished" apple devices on Amazon lately... Still waiting on 2 refunds from other sellers that claim the devices were in good or excellent condition. Amazon has been really terrible on those returns. But this seller is awesome! Great, honestly unbeatable prices and really nice products! This 27in iMac is beautiful and in perfect condition and speed. Really happy I found this seller on Amazon. I literally just ordered 3 more for my office! Just really happy 😊.