Yikes.I can't even watch videos on YouTube. The video box goes totally black at random, and the sound quality is terrible.Furthermore, the mouse pad is worse than the one on the old laptop I just replaced; it will randomly stop working or cause me to click on something I didn't want/mean to. This has been causing me some serious inconveniences. I'm just lucky I thought to get an external mouse, in that I can at least use this thing for stuff. It only makes it super inconvenient for when I'm trying to use this laptop in a place where I don't have a flat surface.It's a major blow, since I spent more money on this laptop than I've spent on any laptop, and I got something worse than I've ever gotten, in terms of buying something brand-spankin'-new? So, I outright regret getting this thing. I really, really do.If you want to know the positive things, the startup time is great and I'm able to run a ton of things all at once without it "complaining" at me. The battery life is acceptable.Less positive note: The battery life isn't super accurate, in spite of how I uninstalled and reinstalled Windows in an attempt to fix that problem (so, I'm feeling like it's the battery itself, not Windows, at this point).So, I guess I'll be trying to get my money back!