My experience was excellent, would rate it 5 out of 5, the laptop was exactly as per the specifications and works perfect, shipped on time and in a safe cardboard box. I saved a lot of money by buying from the seller as anything new was more than double the price(on black friday sales) with similar specs. Almost good as new except for the normal use showing on appearance. Highly recommend, this the best deal for Thinkpad's(I spent a week researching).