Well the laptop sucks. I always think reviews are super pessimistic and usually order anyway and have good luck but this time I got the literal worst product ever and worst seller experience ever.  Before I even get to the delivery the laptop itself as soon as you open it the fan is going crazy , and the thing overheats super fast literally just from setting up. I’m not a tech girly but I know that’s not right lol Once you get in there’s already a battery service needed  notification which is consistent with all the other reviews which I should’ve listened to. I have the MacBook Pro that I bought directly from Apple for $1200 that I would bring to my job as a daycare teacher and I let the kids run all over it and get it wet which ruined it and it still worked and never over heated and I never had a problem with the battery, the screen was just messed up from liquid which is why I opted to just try this. The laptop is not worth the headache I swear yall don’t think it’ll be different for you like I did. Now let’s get into the seller, they are unhelpful and lazy. The package was undeliverable and they refused to contact fedex as the shipper since I couldn’t do it as the recipient, they sent auto messages and kept telling me to return the product even though I did NOT have it I was on the chat with customer service for a week after the expected delivery date. After HOURS of being on the phone with fedex I was finally able to have it shipped to a pick up place.