This CPU arrived on-time and as advertised. It is in nice shape - very clean inside and out - and a good buy. Upgraded boot drive with SSD so it boots relatively fast, and easily added a 4tb second hard drive for LAN backup over ethernet. Attached to a 55" TV via Displayport, works well as a media server. SFF fits nicely into smallish horizontal space in TV stand. Can't speak to use for gaming - but it's an older machine with USB 2.0 only, though plenty of ports. We've had no need for technical support.