This was a fantastic purchase.  I am a IT guy and simply needed something that had a DVD, lots of usb ports, a fast hard drive (aka:SSD), decent amount of RAM and Windows 10 Pro.  This is perfect!  I was very surprised on how fast this performs.  I forgot how much faster desktop and tower PC's are compared to laptops which is what this replaced. It reminded me why I always had a permanent desktop computer for my home and this one fit the bill!  I was going to get a new desktop for around $900 to $1200 but wanted to see if a refurbished business class desktop could accomplish my needs and it actually exceeded.  The unit was very clean, very few scratches, but more importantly runs amazing.  It boots up in seconds and the performance exceeded what I needed.  I am not a gamer and this unit is not designed as such so I cannot comment on the video card for such use, but for streaming, office apps etc it exceeds the needs.  I was not worried about the apearance as I know it was from an office environment and might have been dinged up.  The appearance has nothing to do with how well the unit performs, but the unit was exceedingly clean and very few scratches.  It's how it works is what is important and it was money well spent.  I had a minor noisy fan and they sent me a new one at no charge and very quickly.  Their support was wonderful for a refurbished product.  Highly recommend.