I needed to replace my Macbook Pro but didn't want to pay full price for a personal use one. I tried one of the internet refurbish shops that didn't work out at all. Then I came here and took a chance. I'm thrilled with my Mac. Works flawlessly . Does everything I expect from a Mac and looks and performs like brand new. Also bonus that the battery only had 7 charge cycles on it. SCORE! I'll never buy full price retail again.