The has been the worst computer purchase of my life. I bought it for my elderly father, who only uses it to access email and his bank account (so the PC is barely used). When I bought it, it booted up VERY slowly. However slowly you are thinking I mean, it was even slower than that. Then over time its processing speed got slower and slower. It is now at a point where I click something and five minutes later the PC responds. I have tried various troubleshooting things, but they require a better functioning machine than this one is.I am within the 90 day return window, but it appears that no matter which method I choose (refund or replacement), *I* have to pay the shipping to return this piece of junk. And even if I were willing to do that, the PC has my dad’s passwords set up to auto-fill and I can’t change that because I can’t get the computer to work (but someone who could would have access to my dad’s accounts).UPDATE: I took the PC to a local shop and they said it is a a bad hard drive and the PC isn’t worth fixing. So when I add the- Bad return policy- Bad hard drive- The fact that the PC case **didn’t have all of its screws**…I come to the conclusion that the reviews giving this company a high Amazon rating (which is what convinced me to buy from them) are VERY suspect.