i have only had this laptop a couple of days so far i love it. it came in windows 10 s mode i did switch out of it. to do that just google it for instructions. first time start up was a breeze and a program called cortina walks you threw everything. its fast with my 5g wifi it dosn't skip and studder. i bought the new one when you purchase this laptop make sure you are buying the new on not the refubished ones it makes a world of diffrence. if something changes i will update.it is august 2nd 2019 and every once in a while when browsing the internet the screen will go black and I have to hold down the esc key and try to move the mouse to the x to get it to come back on at this point I still love my laptop but I don't think it will last long and I have down graded the stars from 5 to 3 I will review again soonIt is June 23 2020 now the laptop goes to sleep when closing the top and doesn't wake up till you hit the power button and it goes threw the main screen like your turning it on after being shut down and it now gives me a warning screen that I'm running out of space