Computer boots up in Recovery Mode and cannot connect to internet despite strong Wi-Fi signal and even Ethernet connection. Then some “tech support” person made me beg for an hour to get the “easy 30-day refund” that is clearly stated on the Amazon listing. They  obviously shipped me damaged/refurbished unit, tried to pass it off as new, and then did everything possible to block my return. Stay away from this scam! Just buy one at a store.