My third Chromebook.  Wanted a cheap one to take on overseas travel.  This one is refurbished but apparently was never tested.  Impossible to connect to my Google account - just kept stalling.  Got phone number from enclosed card to call for technical help.  REady?  No longer a working number.  Sure, they will take it back but I got a useless piece of equipment from a company that is out of business and I'm the one who has to pack it up and travel to a UPS store.  Stay away.  Awful customer service.