Okay wow! I am so pleasantly surprised and so glad I took a chance. Even if I received a faulty one, I could just exchange for another but based off of negative reviews I was still a little nervous. This laptop is nearly perfect! Hardly any scratches, none that are even noticeable unless you’re looking for them. Keys work perfect, battery power seems great so far. Seems like a brand new laptop for a fraction of the price. Win, win