This has been the biggest waste of money I've ever spent on Amazon.  From the get go, only 1 of the 4 USB ports actually work.  It won't read discs so you can burn CD's, and it won't read over 50% of store bought movies and CD's I own.  I bought the protection plan for it, but since it comes with a years service the plan was a waste.  As for their service plan, you have to pay for the shipping to get it worked on.  That's quite a bit of money at the post office!  Now, since I can't get this one fixed I'm out the cost of another computer.  It's gotta be better than this.