I don't consider myself a Novice when it comes to technology, and I also consider myself to have a slightly higher standard than basic when it comes to technology. This laptop is everything I could have dreamed of and more. The laptop itself is aesthetically pleasing. The keys are easy to type along. It's not too flashy, and the keys light up. The touch pad (mouse) is easy to navigate.  There's no way to go wrong with this laptop. It does not have touch screen, but I have no desire for a touch screen. I originally returned an ASUS 14" Touch-Screen Laptop - AMD Ryzen 5 - 8GB Memory - 256GB Solid State Drive - Silver to Best Buy. The laptop was $150 more than this one, but it had produced a Hardware Access Error on day one for video chat. Not being completely ignorant to technology, I went to the web to find solutions, none of which had work. After failing for two days, I returned it. This one has presented ZERO issues and is LIGHTNING fast. I'm VERY pleased with EVERYTHING about this laptop. I've even downloaded Chrome and made it my default with ZERO issues. My laptop has adjusted with ZERO ISSUES. HIGHLY recommend to anyone with Novice or Intermediate technological abilities.