From the revews, it looks like you could get a bad one. I got a good one and everything works as it should. Cheap working computer I`m a happy camper. If you get a bad one send it back and get another, stop whining people.Update: I have bought 3 of these computers and put them in different areas of the house and 1 in my camper, all work well and were clean with new parts ( keyboard-mouse- internet chip) there is no sense in buying an expensive computer with these around for this price point.