This has turned out to be a surprisingly good computer. This was to replace an old clunker used for basic browsing, spreadsheets, email and personal finance. The computer has performed flawlessly in those capacities. Everything promised in the ad was in the box.Technical support was not so impressive. I sent an email regarding the video ports, received a question response and crickets thereafter. Apparently you cannot use both DisplayPorts for video outputs simultaneously (at least in this system), instead it requires an external DisplayPort hub ($75+). I need to use existing dual monitors with only HDMI and DVI inputs. One DisplayPort to HDMI cable worked fine for one monitor. Fortunately, I had a workaround with a USB to HDMI adapter already in the parts bin, but if I had to purchase additional hardware and cables, the value of used would be less-impressive. There might have been a better resolution but in the absence of support, this is how it ended up.The machine also had several mechanical oscillations that drove me crazy. I ended up putting foam tape around the case panel and now the machine is completely silent.