This PC arrived in great condition. It was clean and had all the hardware components they advertised. It was very fast and the software loaded up quickly. However, every single time I had to restart the PC the boot up time would take 10 MINUTES if not longer!!! I tried to fix this issue and out of 6 attempts only once did it start up in about 10 seconds the other 5 times had been a 10 minute wait if not longer wait. I had to return this just based on that one factor alone.Had it not been for this I would have kept the PC but considering this is a 1tb SSD with 32gb Ram.. I expected a way better performance.