The PC desk top arrived well packaged! I plugged it , set passwords and it was ready to go in a few minutes. Came with windows 10 already installed. No extra useless bloat software that comes with most installations on new PC's. It is also  pretty fast! I would have given it a 5 but its deceiving to have Wifi listed on the description when it doesn't have it.  Wifi was the reason why I actually chose this particular model. I didn't want to go through the pain of sending it back for it's quite heavy and shipping is on the buyer.  It is still a great PC overall and so if you looking for something fast, don't hesitate to get it.