Got our computer set up and after a week we got the blue screen.  Customer support kept sending us youtube videos based on our error code.  After a week of trying this they were going to send replacement parts for us.  Took two weeks and another email to get the parts in.  They showed up POSTAGE DUE!!!  I just forked out $2.95 to get the replacement parts on a machine we get that had immediate issues...Don't bother.  Ridiculous.  I will update if this even fixes our issues.