Listen to the reviews that say this thing is loud.I've been buying Asus for a while now and thought it had to be picky users. But no, this thing is super loud. Annoying loud. Think about when you're trying to talk but someone keeps interrupting you.......its that annoying. Thus pretty much happened about a month after I got it. Maybe a little sooner but it started out intermittently at first. I contacted Asus support through Amazon and Asus phone support was so bad, you couldn't understand the guy. It was horrible. The Amazon support guy hung up on Asus because we just couldnt hear. He offered to call back, but I just didnt have the time anymore. So now I'm still stuck with a loud fan just just wont quiet down.All I want is a new fan sent out that will work. I'll install it myself.If this doesnt get fixed, I have to say this will be my last Asus computer. If it does get fixed, then I still have confidence that Asus is a good company to support.