It was supposed to have been refurbished. It appears it had just been wiped and reset to factory and shipped. Not clean, bezel had scratches on it, fan and related air paths were very dusty.  As a computer tech for many years, there is no way that this machine was checked out and refurbished! I wouldn't purchase another.Upon further checking, I am RETURNING the device and will purchase from a legit business. Oh and by the way it isn't even upgradeable to Win 11...