I had high hopes for this computer as I’ve been using a Dell Optiplex 7010 SFF running Windows 7 for about 8 years. The box it was shipped in was almost busted open and the only packing material was a pitiful bubble wrap sleeve around the computer. The tab that slides to open the computer case was broken off and rolling around in the box. The power cord and WiFi adapter were also just rolling around in the box. The are numerous scrapes and scuffs on the computer. And two of the rubber feet on the bottom of the computer were half on half off of the computer. The tab that was broken off is blue but had black spray residue like they had spray painted the computer case. The blank covers for the PCI slots had also come loose and were easily bendable.I hooked it up and turned it on and it went to a screen telling me “no boot device found. Press any key to reboot the machine.” I pressed a key multiple times just to get taken back to the same screen again. I could also hear something rolling around inside the computer. Who knows what that was?? Couldn’t open the case because the tab to do it is broken.It only came with a power cord and a no-name usb wifi adapter. Nothing else. No keyboard or mouse.I chatted with Amazon to get a refund and dropped it off at the UPS Store. That’s bad dropping it off for return on the same day it was delivered. The description states “this product is in excellent condition. The screen and body show no signs of cosmetic damage from 12 inches away.” Even without the shipping damage due to poor packaging, I find that hard to believe.