You get what you paid for. The PC came packaged very neatly. The refurbished PC of course had its problems.1. First the Mouse was a total waste, it never even worked, no big.2. Once the PC was on it required activation of the OS, I entered the provided key and the key not valid error kept popping up. Called Micro Soft and after a few looks they resolved the issue.3. The Audio software loaded on the PC is not compatible with the current OS.4. The network adapter was a total loss and had to be replaced.Over all it is a good machine for the money and a great deal, but if you do not know about or how to repair PC's i would avoid purchasing one of these. I would not hesitate to buy another if the need arises.