I've bought several of these for business use in the past - they've all been in great shape physically and have worked great.....but they came from Ingram Micro.These most recent 2, however, are a different situation - they're from Skytech USA.  One booted up, activated Windows, and pulled updates with no problems....then it quit responding to mouse clicks and key presses.  The other booted up, activated Windows and was pulling updates when the screen went to what you see in the pic...Skytech tech support has me re-installing Windows ....  I"ll try to update the review once that's done.One other thing I'm not happy with is that they don't attach the product key sticker to these machines like other resellers....do NOT like that.