Looks and smells like a brand new laptop. Zero wear on the touchpad and no scratches on the body. Really pleased with this. But the 80% battery claim means the unit should last ~12 hours in saver mode, in reality the battery report shows closer to 5.5 hours.Does not come with Windows Hello, which is a bummer, but i guess i should have checked the SKU before buying, my old Gen 6 did have this.