I got this computer on 02/19/2020, at 03/24/2020 failed. just it don't turn on. I send product to acer for repair at 03/24/2020. Acer say time to repair is 7 to 10 days. After 7 days they answer me that they can't repair because they found evidence of rodent, insects or their remains could  pose a health hazard to their repair technicians.Solution ? acer say they can't offer repair or part replacement but I may still be eligible for telephone, email or chat support. I also have the option of taking unit to a 3th party repair facility for repair at my own expense.Do you need a new desktop ? Well, this is my experience with acer, you decide.