First off I would like to say a Big Thank You to the folks at DoubleDex.com. My order came a day earlier than expected. The quality of the order was second to none. My new MacBook looked factory new and operated exactly like that out of the box. I am EXTREMELY pleased with their quality of product and will continue to do business with them. If you are ever in need of a laptop these are the people to contact. 1 Happy Customer!