Only one of the audio out ports works.  Also, every so often have to reboot because the keyboard characters are no longer in correspondence with the the markings. For instance, q might become ^, etc. Also, the vertical DVD player tray is very flimsy and the disc is liable to slip out.The machine is quiet and initiates quickly due to its solid state hard disc.I've been loathe to contact customer service, fearing that I'd have to return and be without for a period as the audio outs probably require replacements.