I bought this laptop for my daughter (14 YO).  It started out OK, easy to set up.  After just TWO months the screen suddenly went all pink...the graphics went haywire.  We sent it back through Amazon and got a replacement immediately.  Fewer than SIX MONTHS later the screen freaked out again - hot pink and black this time.  Contacted ASUS as I was told by Asurian (insurance) that it was still under manufacturer's warranty.  1) I had to PAY for shipping to send it back.  2) I had to PAY for the box and bubble wrap to send it back.  Just got an email from ASUS stating that they won't cover the repair because they say WE DAMAGED IT.  Then, when I tried to dispute their claim of damage, I got 100 entire characters to state my case (LOL).  They also REQUIRE a photo be uploaded to back up your claim, which is funny because I NO LONGER HAVE THE LAPTOP!!  (How would I be able to take a photo??).  So my suggestion is to NOT buy this, it's total junk, and if you do, have fun with the customer service you'll experience.