When it came in it wasn't set up properly all my stuff was upside down and wouldn't load I had to reprogram it myself because the service tech wasn't smart enough so I don't recommend buying. A beginner of somebody that doesn't know anything about programming would have had a hard time being able to use it they would have probably sent it back I almost did a couple of times then I got frustrated and decided I would do it myself it works but it's slow . My Dell that I bought from Amazon was a much better laptop.