My initial impressions (will update as time goes on)Keyboard is cracked, keys are broken and the missing pieces aren't even in the box.This computer sounds.... strange. I've heard of this happening and then they settle down after setup, so I'm powering through it. Fingers crossed.The included wi-fi adapter (not happy that it didn't come with wi-fi already installed, but ok) says its 150mb/s. We have excellent wi-fi and connection speeds with every other computer, but this thing is CRAWLING. ----DAY 2 UPDATE ----- Have to run troubleshooter every TWO MINUTES because the default gateway cannot be found. Drivers are up to date, but it just doesn't work for long.Will have to wait and see after I get everything transferred and actually use software before I'll be able to fully review, but so far...... I'm definitely saving the packaging in preparation to return.Biggest issue.... Even though I am the ONLY user, and am administrator... I'm locked out of many settings. I can't even adjust the time zone on this thing to get the right time. There's no way I'll ever be able to fix everything that is wrong with this thing.