I've been very happy with this item so far.  I purchased it from RefurbChoice to use as a Plex Media Server connected to my home LAN.  Everything got setup pretty quickly with only a few minor adjustments for my purposes.  I've seen some reviews with major issues but thankfully I didn't have any of them.  With listings like these I feel like it's very important to choose which seller you buy from.Here's my full experience!Unboxing - I was, at first, a little concerned because it came in a pretty beat up standard amazon box but it was taped up well.  When I opened the package all I saw was very mangled butcher paper.  Not sure if it's why but this paper looked like it had been used and reused multiple times.  I have no problem with that, mind you...If this is how they keep their costs down then yay for reusing packing materials!  As I dug deep I breathed a sigh of relief as I saw the actual PC was wrapped in what looked like a thick sheet of packing bubbles that had been shrink wrapped around all the items.  It was obvious at least some effort was given to packaging even if it wasn't the "prettiest" presentation.  I don't really care about pretty as long as it's functional.Item Inspection - Next I took a look at the items.  Everything looks almost new.  The PC had a thin layer of shrink wrap on it to protect it from dust and everything had a faint smell of rubbing alcohol which suggested to me that it had been cleaned before packaging.  No scratches or dents of note and the included keyboard and mouse looked new as well.  All the advertised parts were installed and included (DVD drive, wireless usb dongle, power cord with block, all the right ports etc.)  The only thing I noticed was that the DVD drive is a little wiggly and doesn't look like it's a perfect fit.  But not so much that I think it will cause a problem.  I'll probably open the PC up later and just make sure it's attached properly inside and no little screws came loose or something in transit.  I'm also really excited about the size of this.  It's half the size of the old PC I was using ad a media server and it fits in my entertainment center perfectly!  It's also very quiet.Setup - Inside the box was a piece of paper with instructions on how to register windows and everything went smoothly.  It was virtually plug and play.  No trouble connecting to my wireless router or wired internet connection.  All I needed to do was mess with the resolution a little because I was hooking this up to a television instead of a monitor.  I installed Plex media server and mapped the external harddrive connected via my LAN.Final Thoughts - Overall this is a great PC for a great price.  Easy to setup, looks nice, as advertised.  The only thing I can think of that would have made this even better is if it had an HDMI port.  It isn't a problem, I simply purchased a $6 Display port to HDMI cable and I was good to go.  It's certainly not a deal breaker.  Highly recommend this PC and this seller.  Will certainly update my review if that changes.