I purchased a laptop from Walmart knowing that I was scheduled to be in the hospital for three months.  The computer went down and I had nothing. After fighting with them I received a refund in which I use it to buy this computer, with what's going on doctors' visits are now done on Zoom.  I just got home and my 89 yrs old mother had an appointment and we tried to zoom and we saw and heard the doc but he couldn't see or hear us.  After I called HP for tech support to find there isn't a mic or camera on the computer, the very main thing I needed, I overlooked the refurbished part of the description.