One of the monitors base was broken off.  It was not packed with any packing material.  There was no paper work in any of the boxes. No set up disk.  I don't believe all the cords are with it as I can't get it to come on and stay on.I was told to take a picture of the monitor where they could get a refund from UPS but I don't have a camera that works.  It is not UPS problem because it was not packed good.  If I don't get any satisfaction in the next week I will send it back.