Ran full diagnostics on this laptop when we received it and everything checked out ok. Then within 1 month we began having issues with this laptop saying that it was at 0% charge when it actually was fully charged. Thought it might be a faulty battery, and felt it was worth trying to replace the battery on our own if that would fix the issue, and it seemed to. But then 2 months later, the laptop began blue-screening when powering on, and then it often freezes up during the restart process, which then causes us to have to do a hard reset. Because of this issue, we contacted the seller and they aren't willing to do anything about it since we are a few days outside the 90 day warranty/return period. So frustrating, as now we will have to put even more money into this laptop, or replace it all together.