Looked like new.  It was clean and ours didn't even a scratch on it.I turned it on and entered my wifi password and then my MS login and waited about 10 minutes while it installed everything including my Office 360 apps.  It prompted for face recognition which I declined and a PIN which I setup.  This was about the easiest setup I have ever experienced.For anything upto serious gamer or BitCoin mining this little wonder can do it.  It was $1800 high end business laptop a few years ago and for a student, general small business user or just someone who wants a light fairly fast machine this does it.It is only 13 inch but the screen is very sharp and bright enough to be a pleasure to use.  Having older eyes I set the display to full HD (1920x1080) with scale set to 175% which just allows a Word Doc in screen width display to be easy to work with.While this unit comes with a 256GB Sata SSD, it will accept a tb NVMe/PCIe M.2 by just swapping.  Same socket supports both and the bios recognizes either so I upgraded to a Crucial 4tb drive for my wife who needs a large pile of music and video as a dance teacher.  I just made a Win 10 boot usb drive, took 5 minutes and 7 screws to physically swap and then followed the instructions as it booted.  Yes, it recognizes the whole 4tb as a single drive.  With the SSD on sale, for around $300 total I ended up with a nice looking, nice feel, 4tb laptop that weighs 3.5 pounds.