This item honestly deserves no stars at all! However, it won't allow me to submit the review without giving a star. I purchased this desktop and everything looked fine when I removed the items out of the box. However, by the second day of owning it and browsing the internet. The entire computer would just shut off and restart. I also tried to connect multiple monitors to the desktop and one of the monitors simply would not work even after trying different adapters. I contacted HP (the manufacturer)  and they stated that there might be system updates needed. After one update was shown as possibly needed per the manufacturer's site and the update was completed, the problem still continued with the computer shutting down on it's own. The manufacturer also tried having me change some settings as well as changing the settings back to default. Neither of those options worked. The manufacturer concluded that there must be a hardware issue within the computer and that the computer is defective. They advised me to notify the company that I purchased the desktop from (AMAZON) to request a refund. They also wanted me to make sure Amazon knew about this third party seller (SJ Computers LLC) selling a defective item to me. After speaking with HP I noticed that the computer had stopped shutting down completely in the middle of usage but now the computer would start displaying a completely blue screen with a stop code error and restart on it's own. It would do this more frequently than when the computer was shutting down on it's own. I've since returned the product back to Amazon in order for them to return it back to the third party seller (SJ Computers LLC). However, Amazon seems to be buying themselves time on processing my refund back to me for this defective product. They (Amazon) seem to be trying to buy time to get the item sent back to the third party seller (SJ Computers LLC) in order for them to verify that they received everything back before Amazon releases my refund back to me or before the third party company releases the refund back to Amazon so that they can release it to me. Either way, this has been the worse purchase that I've ever experienced especially since it's taking so much trouble to simply get my refund back. Amazon is being very secretive and non transparent about whether they even have received the item back (UPS confirmed that Amazon in fact does have the item back) because when I log onto my Amazon account it says that Amazon cannot track the return because they have not received the item returned. That is a lie because UPS (the carrier) stated that they returned it and provided me with a slip showing the date, time, and location within Amazon where they delivered it successfully back to Amazon. The customer service has not been helpful at all and many of the customer service agents have even disconnected the phone call in the middle of the call. I have reported this to Amazon's corporate and I have also file complaints with the Better Business Bureau against both Amazon and the third party seller (SJ Computers LLC). I have also reached out to some attorneys about this matter because I refuse to wait months for my refund.