I like this computer, however, first, the tower was wrapped in black shelf paper to make it look new and the shelf paper had bubbles all in it. But that's really no big deal.The thing that is a big deal is the headphone/mic ports in the back was very staticky and it finally died. I now have to use my headset on the front ports and if they go, then I have NO sounds at all.The other issue I have is all my sounds are muffled. It's really difficult to hear some people. Yes this is a refurbished PC, however, I do expect it to be 100% functional.No I did not contact the vendor because at this time it's working and the black wallpaper is no big deal. I am disappointed that the headset/mic ports already died.UPDATE 7-7-21Now my USB ports in the back are slowly dying. I have lost 2 now.