I wish i could give this negative star. The device, the seller, and Amazom. ALL NEGATIVE STARS!!!The device itself is slow, apps always froze, constantly glitching. Coud not even use to write papers. In the middle of writing emails and it would force me to the home screen. Entirety the worst device I've ever purchased. A $60 phone has more capability then this device. Tried to return and was toled it require a UPS pickup. They never came. I tried to take it to a UPS store. however, amazon doesn't give you the label when it's required to be picked up. I was given the UPS customer service number, but when I called them, I was told in a long winded answer that they couldn't help me. Spent several hours with amazon's customer service message system. Still didn't get anywhere. Now it looks like, because I can't get any help to return the crome book, I won't get the refund and can't put that money to a device that I can actually use. VERY STRONGLY UNSATISFIED!!!