They say there refurbished pc will work great, they do not, they send out non working computers and then you trash the box and they will not agree to refund your money because you have no way to send them it back they are very rude and don't care if you are not able to send the it back there just out to pocket your money and Amazon is never on the buyers side they are always on the sellers side this store should be shut down so buyer be ware...you will not receive a refund if it's a non working computer