I've always liked Acer's laptops. This was my 3rd one. I wanted to like it, but it crapped out on me 14 months later.  I will be disposing of it sometime this week.I purchased Acer's previous ~$350 laptop and added an SSD for the OS and a 1 TB HD for the storage space. That worked well until the laptop hinge broke, forcing me to buy a new laptop. I thought this new version of the ~$350 Acer would work just as well as my previous one, but I was wrong. It was relatively slow from the first use, but acceptable, and further slowed in performance in the following weeks. I occasionally got periods of unresponsive clicks, nonresponsive webpages, blue screens of death, freezes requiring cold boots, and such.I figured I could tolerate all of this since all I needed was a machine to get through my graduate school work: browse the web, open multiple adobe PDF files, work on somewhat large Microsoft Office documents, and sometimes stream HD videos on YouTube/Netflix. However, this machine still struggled to process some of these applications one at a time! I made sure to keep it clean and scanned for malware/viruses regularly to make sure I didn't have bugs slowing it down. Further, it was frequently louder than HP's typical "airplane mode," with the fan blowing hard to cool the laptop down even when it idled with no apps open.I tried multiple times to reinstall a clean version of Windows 10, but came across some error everytime, and Google was minimally helpful. The last time I tried it, my system got erased and I was no longer able to boot the computer.I have decided it belongs in the trash (recycling).Would give it 1 star in general, as I've only listed some of my main complaints, but give it 2 because I did think it looked nice, had a nice surface that was anti-fingerprint marking, and was physically satisfactory. Looked good on the outside, was crap on the inside.