Shipping packaging was excellent! Bought this for my son for Christmas so he can play his favorite games and have the ability to add mods and view at a high level of graphics clarity. This PC has not disappointed at all with its GGEFORCE 1660 graphics card and a Gaming monitor capable of 144hz. Its like night and day difference from his gaming console (Microsoft Type). This machine is silent and only sits 1.5 feet from him on his desk. The RGB light show it very appealing and can be switched thru multiple shows, colors or switched off if wanted by using the supplied remote control. the keyboard is accessible and comfortable to use as well as the mouse. Only issue I have experienced is how to correctly update Chipset drivers and Bios software from their website. Its really only an issue because I am not computer savoy and need technical support to do so. I have called the support number and had no luck getting through to a person as I was on hold for over 35 minutes before I gave up and attempted to complete an online request. I have not heard back from them as yet, but expect to soon. If they do not get back to me I will update this review and reduce stars based on technical support. Great machine for the price  I paid and not having the know how to build my own. I also have many friends who own CyberpowerPC and none have had complaints to note.