This computer seems like it's a USED computer.  The back does not have a sticky label on it.  I paid $349 for garbage that only lasted 1 year to the date.  I have learned my lesson, DO NOT Buy a computer on AMAZONexactly a year from purchase, I started having issues with the Chromebook crashing and restarting, I washed it. seem to work for a while, then the crashing was constantly.  I then resorted to reinstalling a new OS system (Google)  each time there is an error. Useless!!