It arrived well-packaged--I turned it on, fired it up--beautiful. I was hopeful.But then, suddenly, the screen would only come on black at start-up.Carefully examining the machine, I noticed that the HDMI port was non-functional (would not take a cable for some reason). The Ethernet cable connection was also horribly sticky--had so much trouble disconnecting a cable once connected.Battery life (when it was working) was about 4 hours.Anyway, it will be returned and I may edit my review. I felt that with such obvious problems as non-functional ports, the refurbishers really didn't do their jobs.