Plugged it in and received the message in the picture. Turned off an on multiple times. I've ordered refurbished before and honestly, they aren't ever very good... barely good enough. This really pissed me off though. Before I returned was given a notice to "contact customer service first." WASTE OF TIME. I called and spoke with someone. He said "hang on" and put me on hold for 30 minutes. He transferred me somewhere without even telling me. When they answered I was asked for a ticket number. I said I was never given one and didn't even realize I had been transferred. Then, THEY HUNG UP ON ME. DO NOT BUY.