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    This was a solid product up until the 17 month of using it (purchased 5 Feb 2021). This cost $252.00/month to use. I was expecting this product (Microsoft) to work and be our go to computer for basic functions watching Prime, Amazon, Microsoft Word suite and a drawing application called sketchbook (no gaming). Unfortunately the computer stopped working on or around 7 July 2022.  Might be a software issue or might be a hardware issue.  (Microsoft cannot say for certain). I contacted Amazon costumer service. Amazon costumer service said that this was a very expensive purchase and that they will forward me to a technician over the phone. This call was then forwarded to a Microsoft technician (rep) eventually.  This rep spent 2.5 hours trying to troubleshoot with me over the phone without any positive results.  I asked if I could just send this in for repairs. He stated this product was out of warranty Feb 2022. Tough luck. He stated, if I wanted to send it into Microsoft they will send me a replacement surface studio that is refurbished to include a 90 day warranty! All I have to do is pay $800.00 plus local taxes/fees.  This is the type of review I wish I would have seen before purchasing this product for over $4,300.  I’m disappointed in myself, disappointed in Amazon as well as of course Microsoft. Save yourself from making a mistake and don’t purchase this product and be aware of other bad Microsoft products as well as Amazon products.