The fan that comes with the item is exceptionally and unbearably noisy, poor quality control evidently. I first thought of returning the item but the shipping cost of sending it back all across the Pacific Ocean to the USA is simply formidable(why no free return as the others?), so I go ahead to try asking for a replacement fan but I find no way to get across my request. There's simply no channel to me to air my grievance and get help.