I purchased this laptop and within less than 5 months the battery STOPPED working. I contacted the seller hoping to get a refund or even just an exchange on THREE SEPARATE occasions and still have not heard back. It’s been well over a YEAR and I will make sure to let everyone I know to NEVER purchase a Dell product or buy from this seller. Save yourself the headache and buy a Macbook— Apple has way better quality, great service and people who actually respond to your concerns. Ridiculous.