The product arrives and works well. It is quick and quiet and does a decent job processing downloads and video files. I'm using this as a PLEX server.I'm concerned about the packaging. Amazon often ships out packages that are over protected. I've received coin batteries that were bubble wrapped and then placed in large box as an example. This product was shipped in the product box that was placed into a flimsy bubble envelope. I question the longevity of the products as I know products are often chucked, or dropped, or stacked under other products. I expected the product box inside of another box protected with a filler.Has the product life been reduced due to this? I don't know but will definitely suspect this as a cause of the product fails after the warranty period.