Ordered this as a personal PC since my work provided PC is the same model. This lets me easily swap on my home dock.1. PC showed up with 16 GB of Memory instead of the 8 GB as stated when I placed the order. Wow and thank you.2. Power supply was Lenovo Brand new with the protective film on it. Wow and thank you again3. No damage to case , only some very minor polish on the track pad from use, Wow again considering this was a refurbished PC4. Super Wow!!! It ended up being a touch screen when the listing did not specify it as one, what a great bonus.5. Battery appears to be in good shape so far, when fully charged and running the PC for a a bit, it states it has 3+ hrs of run time, will post an updated review if the battery degrades quickly.6. Only issue after a clean boot up was the system flagged a Thunder Bolt driver issue, easy fix by installing newest driver and Firmware7. Since the PC was running so great I went ahead and let the system update from Windows 10 to 11. No issues and is still running great after initial use.So far totally delighted!!,