I've had this laptop for about six months.  I didn't need anything fancy, just something to access the internet and do some word documents on occasionally.  This fit the bill...until now.  I've been trying for over a week to install the latest Windows 10 update and it keeps failing because it says there's not enough storage and to free up space.  THERE IS NOTHING on this computer other than what came preinstalled by HP and I can't remove any of it.  There is NOTHING in documents, in downloads, in the recycle bin, in pictures,  or music.  I've run the troubleshooter, defragmented, optimized and deleted, uninstalled everything I possibly could and I still don't have enough storage space.  And, every time I check to see what storage I have, I have even less than I did previously.  HP tech support couldn't help me but would be happy to transfer me to software support for a fee.  No thanks...I'll save my money and buy something else.