This is a very powerful computer for well under $200.00. I use this machine for my work and usually have at least 5 applications (Office 365, Outlook, Chrome with multiple tabs open, Laser App, and 2 other proprietary programs)running at one time. The machine can keep up with no perceivable slowing observed.I do not use this machine for gaming and I have not had to contact tech support so I did not rate those aspects of satisfaction as they did not apply.