I asked for win-7 pro and instead I recieved a win.10 pro...that does'nt even work properly!..the dvd player won't even play any of my movies!.this model SUCKS!. it takes several minutes to connect,and takes several minutes for ANY web-page to pop up also?..it won't even recognize my external-dvd player either|!...this win.10 pro you sent me is pure JUNK!...I asked for a win.7 os and you sent me a win.10 that does'nt even work properly!