I have ordered a total of 12 units from this vender.  For simple needs such as email and data entry, these units have been perfect.  The only down side I've had with these to date are the generic SSD's.  They often don't get recognized by the BIOS during cold-boot.  You need to leave the power on for a while before they will be found.  A number of them have failed completely, which I have replaced with name brand drives. I've had no issue since.  Tech support is quick to reply and eager to solve any issue reported. So far, I've been very pleased.