I purchased this laptop on Amazon in July or August of 2020 for use as a student laptop. I upgraded the RAM (as suggested by others) to 12gb immediately after purchase. Approximately two years into owning it is when the hardware slowly began to fail. As of December 2024, the built in camera, the speakers, and the built in keyboard have all stopped working with no success on various solutions relating to potential driver issues, etc. All of these had to be replaced with external hardware. Additionally, the laptop experiences a blue screen crash about once every two months. The screen still looks great. Overall, the laptop performed adequately the first two years but the questionable build quality leaves concern for future Acer products.