I fought this hard and am still completely frustrated that this item has half of the features that were listed when it arrived. THIS IS NOT A TOUCHSCREEN NOR DOES IT HAVE A BACK LIT KEYBOARD! The company blames it on Amazon and the company literally gave me 40 dollars for my troubles. Seriously doesn’t cover the product arriving without the specified features! But ofcourse had already loaded info in computer and decided to just move on. But after having it for more than 3 months now I am seriously disappointed that it does not have the touchscreen or backlit keyboard. Don’t get if you want these features.