I order this computer because I need one to access the net, to run a business and to have a work at home computer. I tried to install a program that does a system scan to qualify for your computer for a job and the program wouldn't install saying that it needed a 64bit system. 😫 Tech support was supportive and helpful when they replied to my emails. They replaced the harddrive telling me that they will install it and send the drive back to me. They sent me another drive and they didn't install the program and then told me how much it will cost to upgrade. I thought that the 64bit was the processor and not the hard drive.  I will not purchase another low cost computer because I have learned that they are missing something.  But I can still get on the net and I am able to do what I need to do using Chrome.