I had gotten this computer because I was honestly wanting a double screen for Writing, Music, drawing, ect not the hard stuff. At first? It worked wonderfully, no hitches, easy peasy to start up. Only thing I had to buy an adapter for monitor to the computer.Then a month in I had problems immediately, won't let me sign in but still let me have access to the computer deleting ALL my files, errord and near constant updates that do nothing.Now? It's All together starting up but I can't even open Settings.  I thought this was a good buy but it seriously isn't, renewed can be just as good as the new thing but some of this is just cheap as can be. If I even want this to work I probably have to change out some of the internal pieces, but I honestly don't have the time or the income to do that.Probably will return it if I honestly can't figure it out.