The computer crashed in less than 1 year. The advertisement of 2 year On Site is very deceptive. They won't come out and fix it. I'm being told that my only option is to reload Windows 10 and lose everything on the computer. Pretty frustrating when you pay close to $700 for a computer tower. The fact that you can't understand ANY customer service representative is even more frustrating. Guess I'm done with Dell & so is my company!