Laptop was shipped with with ssd card not connected to its ssd location slot.I had to removed laptop back cover off to find SSD card just sitting on the corner of the laptop loose which ssd card could've been damage or damage laptop interior components. Plus the laptop had been covered by a black sticker film on the keyboard side that was peeling off the laptop when I open the laptop. I had to peel off the sticker that was peeling off the keyboard. Also the finger print scanner is not working. I tried eveything to make the finger print sensor to work but it's not responding to my finger at all. I paid over $400 for this laptop and waited for almost 2 weeks for this laptop to arrive, and got it with all these issues. Very poor quality control for a laptop that should've come to me in tip top shape. I understand that it is a refurbished used laptop, but it should've  been at least sent out without any of these issues.