ok so I bought 2 towers from these folks at SKYTECH USA LLC, both arrived with 3 weeks to go to xmas. as they were bought for my children for basic gaming starter pc. 1 was golden in perfect condition. 1 was broken from what I believe was shipping as the box was crushed and the tower was broken due to this. the power button was broken, the side of tower was stuck on from the big drop. so, I called the amazon and they sent me a replacement fast. now we are sitting at 2 weeks to go to xmas. got the replacement and the hard drive on the replacement was broken, making very load grinding sound, shaking the whole tower. I then call amazon they hooked me up to the sky folks and we chatted back and forth for a few days. now 1 week to go before xmas. they said we very sorry that happened and we will send another one right out to you to replace it. so, 2 days before xmas the replacement hard drive got here. I set up it and powered it on and the "new" hard drive loaded with more grinding and guess what BLUE SCREEN of death. so, rebooting one more time the hard drive wouldn't even read the second time. basically, EPIC FAILURE for my son's XMAS. very unhappy, sending back first thing Monday am. will never buy anything if it's listed by SKYTECH USA LLC