I'm on my second go around with this product. I had serious problems with the first one - the computer would crash a couple of times each day when it went to sleep. I returned it and purchased another. Same problem!I later found out the reason. The monitor I have it connected to is set to DisplayPort version 1.4 which these 2018 Macbooks don't support. I found an article about this but links aren't allowed here. I'm using a Samsung 49 inch ultrawide. In the monitor's menu I was able to change the DP setting to 1.2 and since having done that everything works fine.Aside from the rebooting issue, the power adapter that came with the first one was crap and didn't work after the initial charge so I went ahead and ordered a different one which cost around $30.All in all I would say the cost to value benefit of this product is pretty good. A new model with 16gb of ram, and 512gb hard drive (albeit with an M2) is around double this price. This laptop runs everything I need it to well including the latest MacOS.Physically, both laptops looked great very little noticeable wear & tear. The first one was perfect, the second one has a little mark on the bottom.