We bought this for my mom to use in the nursing home. She enjoys playing solitaire and other games. We planned to use Google play gift cards to load money into her account for her gaming.  We purchased 2 physical gift cards and 1 digital gift card. Of those 3 gift cards we have only been able to redeem one of the physical gift cards. Have submitted the form for help but they claim they can’t assist us so the money is just gone.The machine runs fine but I would not recommend it if you want to use gift cards or for someone who is not tech savvy. Google customer service is nonexistent so you are on your own if something doesn’t work. This is my first experience with a Chromebook and it’s been very frustrating.