I was skeptical about about buying this because of the reviews, but I am glad that I did. For this only costing me about 450, I am surprised with what came. It came nearly packaged with bubble wrap, and is very clean. The only noticeable scratches are on the bottom, if you look really hard. Battery life is good, sound is amazing, and easy set up. Here’s it next to my old 14” chromebook. It looks amazing.