The laptop showed up a few days early! I had a dell that died suddenly and needed a back up for my desktop machine. I saw the add for this on Amazon, almost sounded too good to be true. The previous reviews were good and so I took the plunge.It is fast, the keyboard is lighted and responds to touch nicely. Went thru the set up on it and was very happy w/ the laptop. I set it up as a mirror for my desktop, I set up Thunderbird Email client and FireFox browser. It boots up nicely, facial recognition is set up. For the price this is a sweet deal. My other Dell was a refurbished one also. I got it from EBay. That one i had to change the keyboard on it and the wifi adapter went out, I replaced that also.The battery is good, good 4hrs on it so far. I have Win 10 Ultimate on my desktop, 10 is good OS, 64 Bit. You really cant beat this deal. I shared it on FB and some of my friends were interested due to the price!.Update 1/1924This is about the 4th BSOD i have gotten. only thing installed is firefox and thunderbird email client....this is annoying....more BSODs than i have had ever on any computers!another BSOD just restarted it to a BSODCrashed again another BSOD shipping it back to Dell~