First impressions of the laptop were that it was sleek and looked nice. As soon as I opened it and attempted to boot for the first time, the laptop was unable to boot windows!! I new what the issue was from experience of building computers but this is unexpectable that a supposedly renewed laptop had an improperly positions SSD. The SSD was unproperly seated and didn't have the required screw to maintain its proper position as shown in the photo. Another issue I had with this laptop was that it has windows 11 when the website description indicated windows 10. Again this was no mistake because the installed SSD indicates windows 11 as shown in the photos. Other than these issues, the laptop is actually really good. It is quick responsive and clean. If the issues listed above where not present I would have listed this review with 5 stars.