My wife wanted a compact, lightweight laptop to use in the kitchen and living room. After looking at new models, we found this refurbished laptop at about one-third the price. It appeared to be new and was in perfect condition. I did have to reset it to factory specs in order to get it to load Windows, but that's it. In addition, I was pleasantly surprised to learn that it was eligible for a Windows 11 upgrade. Nice! Great experience on this purchase.