Great and fast shipping.  Came with an extra mouse and keyboard that were very low quality.  This is really a wiped clean Dell that looked brand new.  The hard drive was empty and was not formatted yet.Here what you would need to provide to have a good experience:1. Get media creation tool from microsoft.com loaded  on to at least an 8GB USB thumb drive from a working computer with internet access.a USB drive at least 8 GBb. internet connectionc. get media creation tool from microsoft.com (an unlicensed but a full copy of windows)d. make sure to match your license key from the desktop tower case version to the version you downloade. start new desktop and enter the BIOSf.  switch to UEFI boot and direct to USBg. restart the tower and load windows  (this  part is just answering questions)f.  Start to finish about 3.5 hours.  It will update several times in this time period.the Microsoft version of Windows 10 much nicer than the version that comes the DellIf yo didn't understand this don't buy this computer.