I had my reservations about buying a refurbished product but this computer bundle is Fantastic! Easy set up, fast browsing, and a all around great computer.I did have an issue with receiving my package at the fault of Fed Ex. However, both the Amazon and Blair Technology customer service was impeccable (depsite me being downright rude if I'm being honest.) Blair Technology even communicated with me via email over the weekend despite their office being closed! Top notch customer service.After finally tracking down my package I can honestly say this is my favorite computer I've ever purchased, and at an amazing price!Thank you both Amazon and Blair Technology.