First of all, they covered the whole laptop in a plastic wrap, so that we can't see all the scratches. It's full of scratches and the corners are used. The battery life capacity was half of what it was new, lasted about 3 hours, so I had to replace it. The fingerprint reader doesn't work. It still works fine but for the price of it including a battery replacement, there is the same laptop (8gb of RAM instead of 16gb), new on amazon.