Packaged well for a refurbished tower I didn't plug it up right away . I looked in it, to see what was there. Everything looked new. The first two things I was interested in was the PSU AND VIDEO CARD. I've never purchased anything refurbished. The first computer I purchased was a Laptop for my son, for school. The second computer was a customed-built gamer computer that lasted for 10 yrs. With no problems, up until two weeks ago. The operating system which was windows 7 went bad the mother-board wouldn’t accept a upgrade to windows 10. So being use to fast computers . I upgraded the video card . I could not use my old one. It was to large, those HP Elite towers are mini towers. Everything else was great. They are very Fast and Quite.I am totally satisfied thus far.......