Was super nervous to order based on other reviews, but it arrived flawless. Can’t speak for the battery life yet but i’m home all day anyways so having it plugged in isn’t an issue. Huge screen, lots of storage. downloaded my 15k photos no issue and still had plenty of room to download the sims with all of the packs. The sims runs flawlessly and there’s zero lag. Customization has been easy and so far i have zero complaints.