Came by UPS, bought this referbished computer for my daughter, as her friend got the same one.  First off... Right out of the box, after I unwrapped it there is a big dent in it. As shown in my photos. I know it's not a new unit, but at least you shouldn't send a damaged one.She was to excited and wanted to set it up, hoping it works ok.So far it's been an hour and it seems to be ok. Came with a keyboard and new mouse as well, didn't say that came with it, which was nice. It comes with an adapter for Bluetooth capability as well.Hoping it works out for her as I can't afford to buy another one.I would return it for another one, but she says it's ok.  Like I said earlier you should send a damaged unit like that. That's why I only gave 4 stars. I will call the number on the card on Monday. A week of using the this it started a blue screen issue, restarting, a few times a day. Contacted the seller about both the rented unit and the issue.Update.... Contacted the seller about the damaged unit, seems the box was dropped at some point, see the box photo.  They contacted me quickly and offered a replacement unit. Two day later it was at my door.  (Last two photos) New one.I returned the other one.  Hoping there will be no issues with this one.Great customer service, Thank you Daniel E  for your help