Update: got on the phone with ASUS and they walked me through several steps with a great deal of patience and now it is my perfect littl.e laptop again.  Previous  review...Bought this Asus laptop in June 30th of 2020.  It was a fine little laptop...the finger recognition was iffy, but it never let me down. Then this morning1/5/2021 it went biserk flickering, the mouse and the touch pad stopped working, the sound turned off and will not come back on, it will not allow me to log on to SOPtv, Netflix or Amazon Prime movies....and typing this is taking forever as it types one letter at a time...with several seconds between letters.  I had my previous Asus for several years and it was great....not happy as I have a great deal of business to conduct in the next couple of days and this computer is NOT reliable.