So I received this today here is a issue that was not mentioned the tpm which is the devices built in encryption control is very 1.7 anything below a 2.0 is not upgradeable to windows 11 for us and the use we are using it for windows 10 pro is perfect and will likely be the os there for a long time other then Linux if needed device is used by a church for video and music presentation my background is a CompTIA A+ I.T Technician also prior college instructor for Cisco CCNA/ccnp the laptop was in excellent condition clean and no issues so far boots runs has full 32 gb ram available two ddr4 slots of ram 16gb each 512 gb SSD m.2 drive no CD drive but can use a external drive has Bluetooth and wifi the CPU is i5 however in the windowsn11 checker for requirements it gets flagged as not compatible when it's main series is listed  this is a extra piece of technical information that is good to let people be aware of if they have intentions or need to have Windows 11 and further os that requires tpm ver 2.0 or higher also no it is not something that can be upgraded per say as it is encoded into the motherboard hardware directly .. also I was glad that dells asset tracking system was available in the bios and not used or enabled prior as once it is enabled it can not be turned off so before you do turn it on ensure that is what you want for the life of the computer as there is no way to undo it . . Also nice reduced bloatware install of windows 10 so that is also a plus . Virus scanned no issues