I am bedbound, so I cannot manage to return this, or I surely would. HP makes nice laptops. Unfortunately, this one is wedded to Windows 10, which is fine for looking a pretty pictures and posting cat pictures to Facebook, but is hopeless if you want to do any real work. Moreover, you must give Microsoft you personal information  to get the machine to work - and if you spell your name wrong you are stuck with it. If you see this machine with Windows 7 Pro -- well it is still a POS Microsoft operating system, but you can work with it.