Bought it hoping it would be good, it wasn’t. You turn it on and get the blue screen of death. Once I got a keyboard that actually worked, because the one that came with it did not, I was able to get to a Settings menu. Unfortunately, from that point on it required a password for a Defaltuser0. I didn’t have the password I called Amazon hoping they would be able to help but they were completely useless. They told me the computer sold out. They can’t do anything other than refund however I need to wait until the money is back on my card before I can buy another computer. The money won’t be on my card until they get it. New Year’s is in two days. It’s going to take forever for them to get it. This whole thing has been a disaster. I advise highly to stay away not only from buying anything refurbished on Amazon, but from Amazon completely. The two people I spoke with were utterly useless and Kept telling me there’s nothing they can do. So much for Amazon guarantee do not buy anything from the store or anything that’s Amazon refurbished because it doesn’t come from Amazon found that out the hard way.