This laptop was great while everything works normally. I returned this item because it would restart every 3-4 hours and every time I would close the laptop for extended periods of time.This MacBook gets warm, but not hot when gaming or when running large, complex CAD models. The WIFI works great. I never got kicked off the WIFI or kicked out of a zoom meeting. Also, the large display is great for multitasking. On the other hand, this laptop is too big and heavy to carry around. This laptop is best used at a desk and moved every so often rather than being an everyday laptop carry unless it is the only device you need.The battery life is good when using macOS. I would get between 6-8 hours of mixed use. That is email, 10-12 Safari tabs, Microsoft Office, and Zoom. I only got 4-6 hours when using Windows. This machine is quiet and cool under and office-type workload, but it is pricey if you're looking for a larger laptop.The daily crashing, the short battery life, and the high cost are the reasons I could not keep the machine.