I'm calling this a balanced review because I've been working with computers for over 40 years and am a "tech's tech".  Not to brag, but I'm one of the guys that younger techs today learn from.  This refurbished computer isn't a bad deal, but don't think you're getting something awesome out of the box.  I ordered one of these for use in my garage as a spare computer, so I wasn't expecting a whole lot.  I didn't, however, expect noticeably lackluster performance.  The reason?  The SSD installed by the refurb people in this computer is probably one of the worst-rated on the planet.  Slow and unreliable.  But very cheap.  Does it work?  Yes.  Is it noticeably slow?  You bet.  First thing I did, after noticing the sluggishness of the machine, was to order a better SSD.  The USB Wifi adapter sent with it was the low-end -- I also switched that out to improve network performance.  The mouse works fine, but the provided keyboard has at least one letter partially rubbed off.  So -- would I return this?  No.  Is it awesome out of the box?  Absolutely not.  My guess is that someone is buying these things in bulk from businesses at pennies on the dollar, putting in the cheapest SSDs they can and hoping for the best.