Ah, the joys of online shopping! Ordered this fine piece of engineering on July 12, 2024, and it came with a delightful surprise—a broken USB-C charger! (The port was damaged, of course, because why not?) Naturally, I had the privilege of buying a new one myself.But wait, there's more! The device decided to treat me to a frequent dose of the infamous blue screen every few days. After an exciting journey through every possible Windows and BIOS fix, I achieved absolutely nothing.Then, starting in December 2024, things really spiced up—overheating galore, followed by automatic shutdowns (because who doesn’t love an impromptu break from work?). Curiosity got the best of me, so I opened the back case, and behold—a marvel of modern craftsmanship! The SSD card was just casually chilling there, with no screws securing it to the motherboard. Who needs stability, right? So I took matters into my own hands, bought some screws, and secured it. Miraculously, the blue screen issue vanished! Overheating, though? Still thriving.Customer support? A true masterclass in frustration. Amazon cheerfully informed me they couldn't help and suggested I contact the seller or manufacturer. Lenovo? Oh, they kindly reminded me that my warranty had expired on checks notes June 8, 2023. And the seller? A ghost.One Amazon agent (on 2/1/2025 at 17:34, bless her soul) assured me she reached out to the seller and told me to wait 48 hours. I naively asked if I could get a reference number, so I wouldn’t have to tell my tragic tale from the beginning every single time. "No need!" she assured me, "Any future agent can see the previous notes."Fast forward to 2/4/2025—no response from the seller (shocking). So, I called Amazon again, only to be told there was no record of any previous contact with the seller. What an absolute plot twist! And, as a grand finale, the agent hung up on me while I was mid-sentence.So here I am, with a device that enjoys overheating like it’s a personal sauna. 10/10 experience, would definitely recommend! 😊