I'm updating my review minus one star, battery only holds a charge for 3 hours now.This is very disappointing.Otherwise everything else is working fine.Bought this for my wife who is rough on most things, especially electronics.  I think this will hold up to some abuse.  Came with new case, power supply and windows 10 as advertised.  There is some minor cosmetic showing it's not brand new, but the key board and mouse pad work like new.  Screen is in great shape, haven't noticed any missing pixels anywhere.  DVD player is a plus and works great.  Sound is a bit low, but for a durable laptop like this, I wouldn't expect anything more than functional.  Battery lasts about 6-7 hours with minimal use. Overall I like it, might order one for myself soon.