you seen the price of computers these days? this is an excellent machine. I got this today nicely and safely packaged and lookin' good. The unit is in great shape quick and clean, I get good wifi, i give good bluetooth. Everything is quick easy set-up. Customer service is wonderful. at least 6 0f 5 stars. easy to talk to, patient with an older man (not always a given), explained what I needed to know and did so, quickly, completely. Bob is a great guy personally, I'd think, and easy to talk to. Lindsey is charming. Together they make a great team for the work they do, and do so well. Bottom line: it's an excellent PC maintained and sold by excellent people. I'm very happy all-round.