It was supposed to be a refurbished basic laptop. Instead, the keyboard was filled with small curly black hairs. They decided that placing vinyl stickers over everything was their way of refurbishing it. Including the trackpad.batteries were degraded at least 30% Including the replaceable one.So this wasn't cleaned, wasn't refurbished, After removal of said stickers and cleaning of the device The quality is decent enough, except for, of course, the diminished battery life.This is far more useful than a Chromebook.  Especially for the price.