Received the PC less than a week ago- to my dismay, no adapter for the dual monitor - big big pet peeve for me because I work from home and it's essential.  Cannot reach tech support by phone so I had to do a chat session.  I must have annoyed the individual who was helping me but when you make a purchase, you expect to have all of the items and not have to wait for days for the missing parts.  Not even an apology. It really busted my balloon but there's nothing that will make the missing part come quicker.