Spent $900+ on this paperweight. Plus an additional $130 Asurion protection plan. Over the course of 3 years has never worked right. I’ve completely given up and can’t sell this piece of crap. I’ve made a 5th claim today because I just can’t fathom the amount of money I spent on this in 2019. The only good thing Asurion has done is replaced the battery due to an Apple recall. Besides that just no real fixes. I’m an electronics tech myself and know how the protocols work for this. It’s time that Asurion or Kangaroo Supply or Amazon refund me the purchase price as stated in contract. Worst buy ever made throughout the history of Amazon.