REVISED.  The last laptop I pulled out seemed to have an issue with the speakers not working properly.  I emailed their support at the email address included in the box, and it was reutrned as an unknown domain name.  Aside of the speakers, the laptop seems to be in good condition, however, I wanted to use these machines for remote employees who are going to be using Teams to communicate.  Hard to do without sound.I just needed some older machines for basic functions at the office and these fit the bill.  Overall, I was very happy with the condition and packaging.  They did a good job cleaning and all the systems had the latest build of Windows 10 already on them, except for one, which I had to take the time to do myself.  But that's ok since I was expecting to have to do all of them from scratch with an older restoration disk or something.  I was quite pleased they took the time to preload them.  Aside of some minor streaking on the screen where they were cleaned, these all looked brand ne.  Very pleased.