Very disappointed, many dents all over the casing.j mouse was smashed between the number keys instead of where it belongs. USB port was covered over with scotch tape. ( Guessing from original owner. And to top it off the laptop wouldn't even turn on when it arrived. ( Plugged in or not) garbage, they mailed me garbage. Package showed no sign of even a scratch so can't blame anything on shipping. Very dissapointed...