The PC I received has a beat up, bent, and horribly repainted case. Over spray on the board and power supply, painted over and torn stickers. Both fans and heat sink were so full of dust I had to take the unit apart and clean them. If this is refurbished I would hate to see slightly used. If you want a clean and nice looking PC buy it new. If you don't mind doing someone else's job buy a refirb from these guys.