It was fast at first, it handled YouTube in highest settings without much fan noise, browsed websites lighting fast in the first half hour. But then as soon as I plugged in some headphones, a pop-up asked me what did I just plugged in, and before I could answer it turned off without warning. After I turned it back on, it acted sluggish. It took MINUTES to install one extension. I couldn't understand why this was happening. Then just out of curiosity I looked at the ''about'' settings, then the ''update & security'' and realized the problem.  It was downloading and installing close to 40 updates all this time! AND it was also installing several Windows apps all at the same time! So, after I stopped using the machine and let it do its thing, it performed great.It's been a little more than a week since I got the laptop, and overall I'm happy with it, but there are a few things that I like and some others that bother me about it...Pro: Comes pre-installed with Firefox 62 (an Acer version of Firefox, looks the same as regular, can't tell the difference and yes, you can update it to the current version)Pro: The backlit keyboard turns off automatically after 30 seconds if you don't press any keys (don't know if it's possible to switch it on/off permanently, I assume this is to save battery life)Pro: Has nice sound, sounds even better with a good pair of headphones.Pro: The videos on YouTube look good, even at low settings.Con: Hard to copy text (the touchpad has no physical buttons, you'll have to learn some tapping patterns/combos to do it....or just use a mouse)Con: The built-in fingerprint reader seems like a nice idea, but is not as accurate as the ones on a smartphone.Con: You'll see annoying pop-ups asking you what you plugged in anytime you plug in headphones, headsets, mics, etc...Con: No detailed instructions/tips on how to get the best out of your new machine.Con: The fans are on the bottom of the laptop.Con: Get ready to spend a few hours updating this laptop.If you can get past all these inconveniences, this is actually a pretty nice machine.