Bought this Chromebook, July 2024. August 2024 got a pop-up notification that Chromebook is having its last software and security update. Contacted Amazon, representative said to leave a message with Super Deal Store, the company I bought the Chromebook. Super Deal Store never replied to my message. Called a week later, Amazon  said to call warranty. Asurion said software updates were not covered by warranty, so contact the manufacture. Samsung  said they couldn’t do anything because the Chromebook had been manufactured in 2016 and it had limitations and that for the last security and software update to occur, it was expected. Samsung couldn’t do anything. Contacted Amazon again and they said the time frame for the Chromebook to be returned had been closed. So basically, Amazon is allowing Super Deal Store to sell to its customers old manufactured Chromebooks as brand new and once the time frame closes to return a Chromebook, they are saying that they cannot do anything about it.