I had an HP all in one computer that died on me crashed at least 5 times.  My HP was sent back to the factory twice I downloaded discs to restore it once and was on the phone with tech support for help with it several times.  I purchased this Acer PC and had never bought this brand previously but read about it online.  I looked up the information and decided this was the PC I needed for small business and personal functions.  I have used it for a couple of weeks now and it is performing great. So far I am loving this PC.