I had to wait about a week to receive my refurbished laptop.  Read all the reviews and got a little concerned about what condition it would be in when received.  I was pleasantly surprised that it arrived in tip-top condition and ready for me to download apps I had on my old computer and immediately get to work.  I am so happy to find a great laptop at such an affordable price that works great so far.  This was my first time ordering a refurbished product, and I am quite satisfied, especially since I saved a lot of money!