I received my laptop today, on time, and in perfect condition. That’s where the fairytale ends. The computer said that Windows 10 needed to be updated in order to run the iCloud app that I downloaded from the Microsoft Store.  When I tried to update, I got an error message that there was not enough memory. It suggested that I use an external drive to add space. I did everything I was prompted to do, but continued to get the same message. I spent over two hours, adding an external usb drive as instructed. Just before the installation finished each time,  I got the same warning that there’s not enough memory.  Out of 32 gigabytes, less than  one gigabyte was was available. When I started to update, a pop up saying everything was okay and memory was fine. After spending over two hours trying and retrying, canceling S mode, and doing everything I was prompted to do, I give up. The machine is fantastic, and I only wanted to install the iCloud app from the App Store (MS store). I’ll be packing it up tomorrow and sending it back. I use cloud storage, so I thought the 32 gigabytes would at least have enough memory to update the operating system. I love Windows 10, and I love this laptop, but if I can’t update windows, and if I can’t access all my data, then I’ll need to try another machine.