I purchased this for my son for Christmas in 2019. Since he has had it (not even 8 months) it has locked up on him to where it wouldn’t recognized when the mouse was used. I had to restore it to factory settings in order to get it to work. And now (for about a month and a half actually) it will not connect to WiFi. Doesn’t even show any WiFi networks. Did a search it. Said to go to settings and click on WiFi to ensure it was on. No WiFi option. So did yer another restore to factory settings. And guess what. Still doesn’t work. Still doesn’t show any networks. Still doesn’t show a WiFi option. So now with my son having this laptop for less then 8 months. And maybe getting to use it for 6 I have to spend money on yet another laptop because he has to have it for virtual learning.