***Update***After leaving a one-star review, Minix contacted me to start warranty support. This support was a little slow as they are not US based and would respond to my emails outside business hours here in the states. So, one email a day took a while for them to come to the same conclusion I had before contacting them. The SSD had failed and needed replaced. After a few weeks of the back and forth a new drive was shipped to me and then I had to load the OS to the device to get it going again. Not a problem for me as a full time IT professional. May be a problem for you if you aren't one. The device is working again and seems to be performing as it originally did.Make sure that you do not use the US support contact information provided on Minix's web site if you have trouble. Use their Hong Kong support as the US support does not exist and your emails will go unanswered.***Original Review***We purchased 27 of these for a business use. Most have been working just fine. We have had an SSD fail in one of these devices, so far, during the 1 year warranty period. We have emailed the support address the manufacturer provides on their website. We have received no response in over two weeks to multiple emails.Because of this, I cannot recommend purchasing these if you think you might need to rely on the warranty. If you only need these to work during the Amazon return period, then it may be worth the risk for you.Also, keep in mind that these units with the extra RAM you will have to physically open the device and install the RAM yourself. Not a problem for me, but it may be for you. It did cost several hours of labor to open and install all the RAM in 27 devices.