The first computer they sent would not turn on, I think the power supply was failing, I'm not sure.  But I called the company, the lady who answered was very friendly and helpful.  She sent me a return label right away and UPS picked up the package the very next day.  My replacement computer arrived and is working great!  I have had no problems with it.  It doesn't have a HDMI slot, apparently I need a Dell adapter, which I have found to be fairly inexpensive, but for now I am using a VGA cable.  It did come with a generic anti-splash keyboard and mouse; however I have my own that I use along with a basic pair of speakers.  I purchased this to replace my home computer.  So far I am very happy with my computer and it is working great!