I thought I was in need of a new laptop, being that the hp Pavillion we own is pushing 10 yrs old. I was excited to get this one and get it up and running. What I found:- Laptop looks great and screen is beautiful.- This model is bare bones and didn’t include a lot of extras- Touch-screen functionality is hit and miss. Sometimes it takes several touches to get the the system to recognize the touches- WiFi connectivity was spotty. Kept losing my signal, without moving the computer. Keep in mind, my router is less than a year old, I pay for cable broad band service and none of the other devices (approximately 15- 20) don’t have any connectivity issues, even the 10 year old laptop.- I decided to return this model and am going to get one that’s a bit more expensive and a model I know a bit better.