My 11 yr old son purchased this as his first desktop pc.  We specifically chose this model because it was supposed to have a normal size atx case as pictured and he was going to add a graphics card to it for gaming.  It came in a compact slim tower case - not as advertised.  Computer would start but immediately turn off.  After opening it up and tracing down parts we figured out that one stick of RAM was unseated and the heatsink was completely busted free.  Finally got it working but it’s too slow for gaming and can’t upgrade parts due to the case size.