Disappointed with the condition and quality of the items. The computer was Dell but nothing else was (monitor/mouse/keyboard). The monitor had a piece broken off the corner, though it does still work. There were no speakers included and the usb port on the mouse was broken so I couldn't plug it in. Lastly, the the items appeared physically dirty, when I would expect that they would be given a quick wipe-down before shipping. I understood that this would be a used computer not in perfect condition, but this fell short of what I think can reasonably be called good quality used/refurbished.