I was hesitant buying a used laptop from amazon but the quality and appearance of it was good! The box scared me as it didn’t come with bubble wrap around the laptop, just a cardboard slot that held it😬it turned on just fine and nothing was damaged, which i bought one that was in excellent condition. the screen, battery life, charger, touch bar, and keyboard all worked as they should. the laptop heating happens but that every laptop, i use this for the Adobe Creative Suite and Blender so very demanding apps, but even with those running it ran amazing. only issue i heard but a whirring noise but it doesn’t effect the laptop at all. Eventually going to get it checked out since i got Asurion insurance on it. overall great purchase and quality! if your looking for an affordable and reliable laptop i suggest buying one off amazing renew with insurance! best renewed experience i’vehad for sure. apple products work so well for graphic designers