I have bought quite a few renewed computers, this is by far the worst I've seen. Description says "This product is in "Excellent condition". The screen and body show no signs of cosmetic damage visible from 12 inches away." Upon open the front and back have very visible scratches. Next I tried to boot it up and it says no hard drive. I opened the unit and the hard drive was missing screws and the drive had become disconnected. This refurb'er is TERRIBLE - Find another one!