What to do, what to do?  The PC itself is fine.  It seems to be operating as expected.  So, what's the problem then?  I ordered 2 of these at the same time. One arrived with the Microsoft Activation code label damaged. Without this, you cannot activate Windows 7.I tried the online chat with Amazon who gave a valiant effort but, alas could not resolve the problem. He suggested we try Microsoft. The Indian lady with the very thick accent at Microsoft would only fix my problem if I purchased a copy of Win 7.  We left a voicemail for the seller but, as of almost 3 weeks later have not heard back from them.I do not like leaving poor product reviews for seller indiscretions but, I will gladly change it if they fix my problem.  I am using this as an attention grabber. The ball is in your court. I can still send this back.  Wouldn't you rather fix the problem than receive a return?