The laptop was nice and looked in good condition. Just a few days after purchase the battery was not able to charge. Tried different AC adaptors thinking that was the case and every troubleshooting step online. No results. Online support was no help. Worse part is its Internal so even if the battery needed replacement tools would had been required or someone of great knowledge. Tried to get a replacement and was told not available from amazon. Just ended up getting a refund. Outside of that no other issues