This is my fourth Macbook that I have purchased from this seller ( I have four children). Based on the mixed reviews… I was VERY skeptical ( and to be honest, scared).However, each laptop arrived  in pristine condition : no scratches , easy setup and all around pretty great product.But to be clear this is a product that is no longer supported by Apple.  That means, if you need microsoft products you will not be able to download them.  It also means that most of the App store is inaccessible.  These are things that I really wish I knew beforehand.  i Also wished that the seller updated the computer/downloaded the latest software before shipping. All of these things would have not only been a great customer service move but also made my life a THOUSAND times easier.  All the same if you have even a smidge of technical knowledge this computer will work just fine for you.  And, all four kids are completly happy so I guess... not a total loss.Thanks.