Purchased 3 of these. 2 are fully functional, the other locks up, reboots, and fails to recognize it has a hard drive. It's a refurb and these things happen. What I dont like is the support. I opened a ticket and basically, I have to ship their bad product back to them, then a couple of days AFTER they receive their defective product back, they will send a replacement. Meanwhile, I have NOT received the value they have already charged me for, and not provided. This means it will be at least another week before I have the product I paid for. Not real happy right now. :(