I ordered this laptop for my close friend who lives in an apartment. It was shipped straight to my house. She said if you decide to buy one of these you must come to terms with the fact that you won't know what you've bought until you open the box and find out. The one she got had some sticker residue and scratches all over the place. The keyboard had some dirt and particles. Speakers are moderate to poor. Once she bring up the volume too high the speakers vibrates too much. The main factor she bought this because of the windows 10 pro software & microsoft office that comes with it. But she was a little bit unhappy because the microsoft office was not installed yet. She don't have internet. She uses a mobile data if she wanted to go online. The good thing about it is; the laptop was so well packaged for shipping and it was so easy to start up once she got it out of the packaging. She said, when it comes to performance, it isn't bad at all. It starts quick & shut off quick. The picture display was fine. But the bad side of this overpowers the good. And for an old model laptop, she feel that it was a little bit overpriced. That's why she asked me to returned it.