I have returned this produce due to an inaccurate product description:"- There will be no visible cosmetic imperfections when held at an arm’s length."This is the primary issue.1. There was a matte black sticker covering the back of the laptop, having this on at all is a big problem. To add insult to injury it appeared it was hastily cut to show the Lenovo emblem on the back, likely during the "renewing" process2. The screen was visibly damaged from grime on the keyboard and could not be removed. The screen cover should have been replaced as it is very noticeable even when the screen is on.3. There was significant grime in most cracks on the keyboard indicating they did not even remove the faceplate to do any cleaning whatsoever.To any considering purchasing this product, please do so under the impression that one or more of the bullet points on this listing my be ignored during your "renewing" process. To me what I was delivered did not meet the $400 price tag.