So bought this originally for my oldest daughter. She wanted a smaller one for college. So kept it for myself instead of returning it. Man did I make a good decision. Can’t tell it’s been used or refurbished so far. Excuse the Supcase I bought that’s on it in the pictures. But definitely needed one for protection. Also got a screen protector to keep the screen safe. Best setup I’ve had in a long time. Being an Accountant, I’d say I was against buying anything reused/refurbished. But super happy I did. Can’t say all will be in the condition mine has arrived in. But will say as I did. Take a chance. Was about $800 plus. But well worth it. Trusted seller. Will be buying another one for my youngest daughter for her birthday coming up for sure. Get the offered protection plan as you can never be to safe. Thanks, And job well done.