Ive had this laptop since it came out, purchased from Dells website. After using this laptop since its release I can conclude that my experience has been worse than terrible.First: This laptop overheats constantly. The thermals are poor and you are not able to undervolt this laptop to improve it.Additionally because of the lid design, and the way hibernation is managed on this laptop it has opened in my bag multiple times and turned on. Both the laptop and my bag get alarmingly hot when this happens.Second: this might be unique to me but  my device has a boot problem. Ever since the warranty expired this laptop has continued to freeze on me forcing me to force restart it. Latley hard reatarts haven't been working anymore and the laptop sits in a boot loop. In order to fix it now, I have to unscrew and pull the back panel off disconnecting the battery and boot it in to safe mode to get it to start. This is frustrating!Third: the battery life is not great and I have already had to replace the battery because it was starting to go bad.Last: The carbon fiber deck is peeling up by the speaker grill.Because of these issues I can't reccomend this laptop or anyone to purchase from the XPS line.