Six month update: Down grading to two stars: flaky touch pad AND the analog jack for headphone and speakers doesn't work. After checking the Acer community I found out this is a very common issue. I installed new drivers - one worked, one failed to install.With a failed audio jack and a flaky touch pad, I'd look elsewhere for an inexpensive laptop, even though the price is good. The support is just not there - tough to get through - I gave up, suspecting they'd want me to send it back and it's take multiple weeks to return. And might not be fixed.Delivered yesterday: The box comes with a sticker with the URL for instructions on turning off Windows "S" mode, and that was no issue. Spent the evening removing junk-ware and adding anti-virus and anti-malware, and shutting off all the "phone home" stuff to MS. Network connection was easy, as well. Keyboard is tactile and pleasant, and I'm using the machine as a work processor. Been at it all day, and all is good, EXCEPT! The touch pad is wretched, truly awful. Buy a mouse if you buy this box, else be prepared for phantom left and right mouse clicks that you didn't really do. The cursor also tends to drift even if you aren't moving your finger, and also hesitates and/or ignores other small movements that you did intend to make.