Do not buy this laptop! I bought it for my daughter for her birthday because she was having trouble with her old one. I  knew it wasn't a great laptop but she's hard on things so I didn't want to spend a lot of money until she's more responsible. The specs looked good enough  for what she needed and at the time the product had good reviews. I got it over 30 days before her birthday (huge mistake) and couldn't return. It's extremely slow, continuously disconnects from the wifi and is actually a step down from her old laptop. She can't play Roblox, even though the specs are more than the game requires.  She uses her old laptop with missing keys and other damage because it still out performs the Chuwi laptop. If you have a problem with this laptop, you're on your own! I submitted a ticket 2 months ago and never got a response.