I purchased this item Dec. 9th,2019. Worked well and was really impressed with it's value. On Jan. 22nd,2020 I pushed the power button, the light for the pc came on, the fan functioned but there was no monitor function and the keyboard could not be operated. I waited for a couple of hours and tried it again with the same symptoms. I called the tech line for assistance and there was only a option to leave a message at both customer service and the tech line. This pc is used for business purposes and waiting for answers is just not a option. Bottom line is this purchase is a gamble. While the dollars spent is not that much but definitely no value in the purchase. $250 is a lot to rent a pc for less than 45 days of service. Very disappointed.