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    This product came in perfect condition, everything intact. It really is like it came straight from the Apple store! The touch bar works great! My daughter is going to college this fall, and this was a perfect purchase for her. Not too expensive, not too advanced either. Just a nice computer to write essays on!You might experience that it's a little slow at first, but within 30 minutes it's fast and ready to use.I've been using it for 3 hours now, it's not hot at all!When it came to me there were no scratches or anything. Very clean and looks great!So far the battery life is great as well. Very impressed with this purchase!