I've tested out a handful of laptops and for the price point I thought this little laptop was nice but after like 3 uses- it's majorly crashed and making me type in a factory key and everything. I've NEVER had a computer do this! I use strong antivirus, firewall, etc and I don't go to shady sites so I didn't get anything bad on the computer... But 3rd time to power it on and it won't boot up. I should have learned after the last Dell I bought, it was in the same price range and absolute junk too. I've always heard Dell is quality but I think people are under that misconception because businesses use them but I can tell you after working at various call centers, they actually use Dell because they have the best corporate discounts for computer orders. Our Dell computers were crashing non-stop at our call centers, you'd think they'd learn and stop using them! This laptops the last straw for me, I'll never touch another Dell product after this!