I had a MacBook Air that needed repair, which I considered but was told that I might lose all my data.  The Apple Tech told me to look for a refurbished one online.  So I researched the same MacBook and found it for less than what the repair would have cost me.  Initially, I received the wrong item, but the Customer Service was EXCELLENT and they immediately shipped out the correct one.  The item was as described online - like new.  I am VERY pleased with my purchase and with the warranty that I was also able to add on for about $50 - which is totally worth it!!!.