I've had this laptop for a few months now and it performs as expected. I had a Latitude in the past that I adored, so I've stuck with the brand and this one doesn't disappoint. I used it for a video call last night and unplugged it since it was on a full charge. Using the video and audio and interacting with it the entire call, the battery was drained in about an hour and it had to be plugged into the wall again. Not terribly upsetting for a laptop that's mostly used at home near an outlet but may be a consideration if you're intending to do a lot of travel. I love a good processor and it seems to work well, no lag times. Wifi connection works fine. The refurbished one I got has a full-size black sticker on the lid to cover what I'm guessing are scratches from previous use, but it took a lot of staring and comparing it to the old one to even discover that since it's meant to blend in with the look of the factory case. It's not new, there are dings here and there but everything is functional without difficulty and I have been very pleased so far.