Thank you for the excellent communication and support I experienced in purchasing and shipping back my recent MacBook Pro. The MacBook Pro I received had some overheating issues. Being a college student in an accelerated program, this was important and needed to be fixed quickly to avoid interfering with researching and typing papers. I learned about the overheating issue and contacted your support. They promptly helped me with the return procedure and provided options and solutions. This speed and willingness to resolve the problem made it clear that you are dedicated to customer service.Thank you for a great purchase and for handling the return in a timely manner. I bought another MacBook from your Amazon store because of your professionalism, excellent communication, and fast delivery.