Product would not power on. Tried trouble shooting thru the website and still could not get it to power on. I have a client who is an IT specialist and he could not get it to power up, either. Sent it back to the seller and was charged a 25% restocking fee for returning a piece of equipment that didn't work in the first place! Ended up buying through Dell directly! Has now been over 2 weeks since the return and disputed refund with no answer from seller or Amazon.