This was represented as in excellent condition. I bought a refurbished Apple computer before and it was clean and in excellent condition. This machine was a nightmare. The keys were full of greasy fingerprints, most had somewhat concave surfaces and there were keys that repeated, even with the repeat off. My impression is that this machine was just boxed and sent out without adequately being inspected, cleaned  or serviced, quite different from the last refurbished Apple I purchased. I got locked out because of those sticking keys. I was fortunate because apple technical support was helpful in my process of getting back on. I ordered accessories for this machine…was so excited about it…extremely disappointed I’ve purchased many things from Amazon. This is the lowest rating I’ve ever given.. Buyer beware.