Only complaint is the sound quality, at times have to max out volume to hear video clips. The laptop boots up quick, updates don't take much time. The laptop I received was clean, no marks ,seems it was well cared for by prior owner/user, when I first stared to use it the prior owners  name would pop up at times, but that seems to be gone now. Video has streamed fine to date no lag noticed, Like I said prior the sound quality is the only complaint I have ... if you look for a nice little laptop for under $300 this is a good one, it is also the second Certified Refurnished Laptop I have owned the 1st one help up for 5 years without any issues, hoping this one does also, seems the 3 brand new ones I have bought peter out after 3 years ....