Was very pleased with this laptop for the first 6 months until the Intel(R) Wi-Fi 6 AX201 Network adapter stopped working.* Spent 3 hours with HP's Tech Support, and after trying various troubleshooting steps, they asked my to reinstall the Windows 10 OS itself, thereby losing all my installed applications and the local folders/files. This still did not fix the WiFi adapter issue unfortunately!* HP Support wanted me to ship the laptop to their Service location, and they mentioned I had to cover all the shipping, labor, and parts costs. This in spite of still being within the first year warranty period!* Bought TP-Link Wireless USB Adapter (though not recommended by HP's Support), and that fixed the WiFi issue!Can't believe how one of the most important components in a laptop (WiFi Adapter) can just stop working within a few months, and how HP's Support can charge for labor, shipping, etc. in spite of the Warranty period.Once a pleased customer, now a very dissatisfied customer with both giants (HP and Intel) and looking to move on to Mac.