The thing crashed. I spent hours on the phone with hp technical support. They are mailing me a copy of the operating software that will take a couple of days to get here. I am regretting my online purchase.I am done with HP's customer service. They gave me a link to a tracking number that didn't work. After an additional hours worth of attempts to contact them, they were of no help. Amazon support was not the best either. I will buy locally from now on. HP customer service is kinda creepy.