WOW! Just WOW! Buying a refurbished/renewed product, I knew I was taking a chance at getting a beat up machine. I even bought a laptop cover in order to cover any dings that I was sure to get. It arrived today, on time, and man was I pleasantly surprised. This laptop looks and feels brand-new. Not one ding, scratch or even fingerprints to show that it is a used machine. I am happily surprised!! I reluctantly put the hard shell cover on because it was so pretty without it....LOL...Set up was easy and immediately the machine updated itself to the newest Mac OS. if you are looking for a quality laptop for a great price, this is the place to buy it from. Mind you, I have only had it a few hours but I love it so far. I will update this review in a few months and let everyone know how it works after rigorous use.