The Chromebook died within a month, and it was very difficult to contact Lenovo. Amazon Custer Service helped, and I was given shipping labels to ship in for warrantee repairs. Weeks without updates, multiple dropped calls, multiple different call in numbers, you name it...only to find out it was received but it is still in receiving waiting for a work order. It is awful! In the process I discovered my new chromebook had previously been sent in and repaired before I received it believing it is new. Frustrating, I wonder if I will ever get updates and or it back repaired.