I received this yesterday.I opened the box to find a broken keyboard, filthy mouse and a refurbished computer with faulty Motherboard as the Ethernet Port was Dead.I needed this for an urgent short term fix at a client site so I used a USB to Ethernet adapter to get me by. Had I not needed this computer so soon, I would have sent it back.It does work well otherwise. Specs are as advertised.Seriously, some pride in your work and quality control goes a long way.Buy with caution