Hard drive failed after 2 months. Paid Amazon for a two year warranty through Asurion to cover it. Neither Amazon, or Asurion will respond to me. Original seller told me to send back for replacement. I had to send it back and pay $40.00 for shipping. Now after repeated calls to Atlanta Electronics. I get someone that talks in a foreign language and is totally incoherent as to what I'm talking about.. I'm out over $240.00 and still can't get a response from Amazon,Asurion,or Atlanta Electronics, after tons of messages and emails, Three POS companies as far as I'm concerned, not honorable sellers!