I’m not a person who uses a laptop very much but when I need it to work I need it to work!! When I first got this I tested everything to make sure it worked and it seemed to. Now that I actually need it, somehow the battery is dead. I recharged it and it works but was a bit annoying it doesn’t stay charged without use. For this laptop to be refurbished it IS in excellent condition tho. Also didn’t realize when I purchased that this was a Chromebook.