I worked for Dow Chemical and retired in 1990.  I recommended Dell Computers to my company and they bought a lot of them.  I personally have owned several Dell computers and have never had one fail.  Right now we have 3 computers, all the same size and shape, but this one is equipped better with more memory, and larger hard drive, and a faster computer chip.I received it yesterday and went through the startup today, and it worked without a hiccup, and did every thing according to the enclosed instructions.The monitors look new; it had new keyboard and mouse, and all cables to hook it up.  There was even a USB wifi adapter included.If you need a computer, buy this one!