When I first got this unit, had couple of issues. First was disappointed to see the USB port in the front was not working and then Windows OS installation was stuck in one specific step, WiFi adapter was missing. Contacting customer support over the phone was not reachable.After a hard reboot, things started working and was able to move forward.  I was close to return the unit, but then customer support had prompt response to my emails. Was very helpful, very prompt responses and they shipped the WiFi adapter. Once I received it, was able to update and install the Windows 10. Things are really good. The unit with 8GB RAM, works fast. Happy they included SSD instead of regular Harddisk. Great value, excellent customer support and I recommend this seller. if you're looking for a PC to browse and mid size to regular browsing, this is  a great product.