I ordered the elite desktop computer and when I received the package one of the monitors was damaged in shipping. I contacted Blair Technology Group at 9:18AM and at 10:13 AM I had the return shipping label. The damage was obviously caused by the shipping company. Amanda and Meghean did an outstanding job at resolving the issue and I couldn’t be happier with their customer service. I guess I should talk about the computer itself...it does exactly what I was expecting. It’s fast and works perfectly for my daughters online school. I would HIGHLY recommend purchasing through Blair Technology if for nothing more than the customer service.