Order was promptly fulfilled and delivered. The package arrived on time and the laptop was almost in mint condition for an Amazon-renewed MACBook Pro. I didn't get Apple packaging, but that does not bother me. Screen was top notch, there was a barely visible dent at the base. Contrary to reviews I had seen for this model the keyboard has shown no problems. Setup was a breeze, and I got the OS updated to Catalina without any hitch at all. I am loving the Touch bar. Since I couldn't afford a higher disk capacity I settled for the 512GB SSD, I ordered an external 2TB Addlink SSD and enclosure, which has been delayed for two weeks in DUBAI by the courier. Overall performance is excellent in the one week of usage. I couldn't rate touch screen feature yet as I need to connect compatible ipad for the sidebar feature of Catalina. Some reviewers have complained about not getting optimal bargain for their Amazon-renewed Macbook pro, I am able to say mine  was professionally done. Will I recommend an Amazon-renewed?  YES!