Update: I’ve been so dissatisfied with this laptop. I never use the touchscreen since it doesn’t react well. It’s always been slow, and all I do is streaming & internet browsing. And for nearly $300 it should last more than 1 year. With the price of fixing it I might as well just buy something better that I know will work.I’ve been happy with previous Amazon laptop purchases, but this one surprised me with how slow it was. I always look at the specs and assumed it’d be the same as the Lenovo I bought 3 years ago for the same price. This one is plastic instead of metallic, so it feels super cheap and I’m afraid it’ll break much more easily. I wanted to return it only to find out they charge a huge restocking fee, so guess I’m stuck with it till next time. Once I did all the updates, it did help a little, so definitely do those. The touchscreen felt strange, but it works so it’s fine. I think it’s just made from a cheaper material than I’m used to. Wish I had seen the other reviews like this before buying.