Received the item as described, not smashed up and on time. However the keyboard did not work properly. Quite embarrassed as this was a present. Have to return and purchase a replacement. And since I puchased this one during the holiday the replacement is more expensive. I don't want to be, but I'm quite frustrated right now.  I hope to follow this up with a stunning turn around story. I just want the gift to work as my son was hoping.