I think this computer is fine. It arrived looking new and in perfect condition. If it came broken, it’s more than likely due to shipping. In the description, it says it’s a touchscreen, but if you read the Q&A section (you really should), it’s not. And I knew that. It’s a nice, small laptop and the battery life lasts long. I saw a review with a picture and says the top row keys don’t work, but you have to hit FN button at the same time. (duh)Just do your research. Read the reviews, read the Q&As, look at the customer pictures. Don’t rely on the description and product pictures alone.