I have had many BSOD issues with Windows 10. Now after 7 months, the SSD has died and Windows will not boot. Straight to BIOS. If I get Windows to boot to sub menu, no recovery methods are allowed since it cannot access the disk. I get Drive X and there are no other partitions. Basically lost all of my data on the my C drive. No contact info in Amazon for warranty issues. They are located in Asia and do not respond to email quickly. No online documentation on their website. SATA connection does not work for alternate drive. Did I mention no documentation ?? If you ever have a problem with this box, you might as well throw it in the trash and purchase a Dell. BUYER BEWARE: DO NOT PURCHASE.