Just because it is refurbished; people don't need to be hesitant. My desktop is working beautifully. I wish I had taken this step earlier. The only thing I did not like, was that I was not texted (through Amazon) letting me know that my tower had been delivered. I would have cut my trip short had I know it was on its way. Other than this issue, I love the product. When I ordered my tower; it came with a monitor and keyboard and mouse.  They are all beyond my expectations.