Was happy to receive after waiting several weeks... which led me to believe the country of orgin was not USA. The picture quality was poor for supposedly being such high pixel grade. And the outside lid was covered by a sticker that wasn't secured on all edges. Normal? While setting up, I pressed the shift key, and it "crunched"... it would not return to original position. And like another reviewer stated, these don't appear to be professionally cleaned. I found a hair stuck in my keys and grime in crevices. I am returning mine for refund.