Though the PC is an older Dell model I received it in pristine condition. The inside of the case was immaculate. Cable  management and placement of solid state drive and CD RW  could be slight issue if they needed replacement but the system operates perfectly. Since, it is a small foot print this is understandable.  Even though I received a Key for the operating system I did not need to enter it. After initial Microsoft jargon and setup the machine booted right up with no issues. Another plus was the operating system was Win10 Professional. Installed with 16GB of Ram and Intel I5 processor. The boot up with the 1 TB solid state drive is very quick.Since, I am not using the particular machine for gaming I can't really comment on it's performance. As an everyday computing machine, e-mail, browsing and video playback is very good. For the price and performance the machine is a gem. The techs that refurbished this machine together and the company that hired them deserve kudos.