I purchased this item in 2023 and it has stopped working. Amazon put me through to Samsung for warranty information. Samsung said it expired in 2020 and is no longer an updatable device. The app I use cannot function without the updates. They told me to call Amazon back. Amazon told me I have to deal with a third-party seller. I contacted the third-party seller through Amazon and it says they’ll get back to me in a few days. I’ll update if I get anywhere.