Product was well packaged, arrived super fast and in excellent condition and in perfect working order. I had zero problems setting this thing up, Windows 10 Pro was pre-activated so no issues. mine came with a Seagate hybrid drive, not an SSD, no big deal, I already had a 2.5" inch SATA SSD so I swapped out the drive with it for now, Ill eventually get an M.2 SSD but as it is now it boots up super fast. It also came with an Intel AX101 WiFi 6 card in it so that was a plus also. The TPM is also upgradeable from version 1.2 to 2.0 however because of the processor these things will not support the coming Windows 11 update, no matter to me, mine now dual boots Windows or Linux. These things are also certified to run Chrome OS Flex which I have tested but not installed, it runs Chrome OS Flex perfect! So how does it run? It's awesome, I love this thing and you will also! I highly recommend this seller, get one before they are gone!