This PC was severely damaged on arrival, not even close to being a refurbished/like-new product. The entire thing was actually curved from how bent up it was. There was a large dent on top. The casing was completely falling apart because of all that. It couldn't sit upright.The box was a bit torn and beat up, but I find it hard to believe that this was merely shipping damage. Immediately returned and replaced. Even if the next one is acceptable, it's a pain to make returns.Edit: The second one seems ok. The casing was actually still slightly curved, but otherwise it works. So overall, these PCs seem to be hit and miss.