Have never purchased a "renewed" PC before this purchase. We were hesitant until we read all the positive reviews. We had already shopped all the local big box stores...I was totally confused. So instead I purchased a new Chromebook computer - hated it! Returning it to Amazon via Kohl's was SO easy, though! The very next day after returning it via Kohl's we had full Amazon credit. Easy to take a chance on another computer knowing returning it would be SO easy! So we gave this renewed PC a try - it has so many great reviews. It was delivered so quickly. We LOVE IT! It's perfect! And SUCH a good deal. Couldn't be happier with our computer-buying experiences at Amazon. Couldn't be happier buying a "renewed" product from Amazon.