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    I got this for a mixture of having a backup work laptop and also being able to play the sims, and when I first got it delivered I was able to easily log in. The laptop clearly hadn’t been 100% factory reset and did not give me the option to create a log in, but I was still able to use it and access google chrome etc. Then the next day I tried turning it on and got stuck on this endless loop of it telling me I cannot log in (what I showed in the video and what I put in my description for why I was returning it), so I shut it back off and upon it turning back on it gives me the impression that it did factory reset? Idk. I’m sure if you’re technologically smart enough you’d probably be able to go into the setting and configure it to work but it’s more effort than I need to worry about