I purchased this computer for my daughter, who wanted a machine powerful enough to run some of the more recent games like The Sims 4. This looked like it would do the job for much less than the price of a gaming computer, and with an upgraded graphics card, it does. It arrived clean inside and out, and I was able to get it up and running with few problems.I am giving the product a humdrum rating because it is not entirely as advertised. The seller claims it is refurbished to "work and look like new," but it came with a large, though shallow, dent in the top of the case. The packaging was undamaged, so this could not have occurred in shipping.Furthermore, the system is advertised as coming with WiFi, but it is not integrated WiFi. It is stated in the description that it comes with a USB WiFi adapter, but I found that it would not connect to my network at speeds much more than 1Mb/s even when placed close to the router. In the area where I wanted to place the system, it either would not connect or would drop its connection, and it when it worked at all, it connected at close to dial-up speeds. I got far better connectivity with a $10 Edimax https://www.amazon.com/gp/product/B003MTTJOY/ WiFi dongle I keep in my tool kit, so this should tell you how awful the supplied adapter is.The keyboard and mouse were also cheap and flimsy and did not look like the ones shown on Amazon's product page for this system.  I had intended to replace them with upgraded accessories, but these were too cheap even to keep around as spare parts.It is to Dell's discredit, not the seller's, that the integrated graphics came only with VGA and Display Port output - no HDMI, even though this is probably the most popular type of interface. The monitor I bought to use with the system has a DP input, but I had to purchase a DP cable just to get the machine set up.The system comes with only 2 low profile PCI Express slots. One is unusable because the upgraded graphics card I installed has a heat sink that takes up all the room for the other slot.  It also lacks USB 3.0 ports. These points are clearly stated in the product description, but if Dell wants to call this a "flagship" computer, they could do better.I would nevertheless purchase this system again, as the price/performance ratio is very good. I just wish it had arrived in better condition, and with usable accessories.