This product came looking brand new. The box was nice and brand new, but the charger was a little dirty and scraped up. No problem, it worked fine. I started having heating issues with the device and despite getting it cleaned and the fan replace... I still had heating issues. After paying for a diagnostic they recognized that one of the parts of the motherboard were shorting. The device would work, but hear up quickly under instances where it shouldn’t have. Unfortunately I relied on this device for work, so this deeply affected my ability to perform. Overall the functionality was fine, and the device worked well despite the boiling hot temperature of the internals. I ended up selling this device because of their very strict return policy and fees. After reading the reviews it seems like there’s a 50/50 chance you’ll get a good MacBook. Not quite sure if it’s really worth it but if you are making the purchase I hope you are on the positive end of that 50/50.