I just got my computer today and so far so good! Packaged very nicely! Everything works as it should. Latest software downloaded. Came with a wireless mouse and keyboard but I purchased my own separately with the number pad. Fast compared to the HP laptop I just returned. New to the iMac but have all other apple products which swayed me to purchase this. This computer does not disappoint. Beautiful display. Looks like it’s brand new for being refurbished. Very happy with my purchase!!