The computer arrived on time and was in great shape. If it weren't for a few stickers on the side of the case you would think it was new. It booted up right away and has run great. All the hardware promised is there and Windows was installed. Mine even came with the Windows disk and a WiFi antenna.The only issue is that the case is not the one pictured. It is shown as having a normal size case while the one I got has a smaller, low profile case. For me it wasn't a big deal, but I can see how it might be for some.Another potential issue is the on-board video. It only has a VGA connector so you might need to get an adapter to make it work with your monitor. A quick fix is to get a cheap low-profile video card. I got the Radeon R7 240 for $40 and it works great. For another $40 I got another 8gb of memory.  I use the computer for general office work, some Photoshop stuff and some light gaming (games like World of Warcraft) and it works great for all of those things.This was my first refurbished computer and so far I am very happy with it.