I ordered this certified refurbished laptop and immediately had issues with it shutting down randomly. I was not even able to set up the laptop without it shutting off at random intervals. After taking it to the Apple Store (there was a whole headache of who to turn to for support since Apple seemed to think this was an Amazon problem, and Amazon support just kept routing me to Apple Support), I had to have a new Logic Board and Top Case w/ Battery installed. All of the materials that I received said that this product was tested and Amazon Renewed guaranteed, however it was clear that this was not testing nor truly refurbished. Really disappointed with this purchase and the (lack of) support from Amazon Renewed for this.