I bought a ?NEW? Chromebook to get the protection and update plan when it said I needed to update my equipment. I was also looking for it to hook up to my monitor, which is the only thing it did right I use my Chromebook to pay bills and shop online, well with no protection, this would be very dangerous!!! I paid $200+ for something that was completely useless for me. I HAD TO RETURN IT!  THE FIRST ITEM TO RETURN IN THE 7+ YEARS I HAVE BEEN A PRIME MEMBER. I got a call from my bank on a Saturday from my bank's phone number and the guy said that someone was using my debit card. The only place it could have been on was this chromebook I returned. It was a factious call to get information after hacking into the Chromebook...