The Desktop arrived in a very flimsy packaging - PC protected by paper mache type corner protectors - no bubble wrap or beans to fill in the gaps between the PC case and the box. No 110 volt power cable provided.Bought a power cable and set up the PC - unit ran OK but very serious sounding noise from Hard Drive which was not case vibration but THE hard drive.Talked with Amazon technical support - they mentioned swapping out the hard drive but offered a full refund which I accepted.This item could have been great value for money IF the Hard Drive had been OK