I have had this laptop for 6 months and it will no longer turn on.  It’s been glitchy for the past 2 months, sometimes taking 20 tries to get it to turn on.  There’s no way to get any assistance except through email, and then if they determine it’s a product defect you have to send it back to them to determine if they will replace it or fix it.  And who knows how long that would take or if you would ever see your laptop again.  For now I have a non-working laptop so to me this is a cheap computer that doesn’t hold up and a company that is too difficult the work with.