I like the computer, it's fast and small and does everything I need.  This is not my primary computer, so when it failed to start it was not a major issue.  I checked the Chuwi website for support help, nothing.  I finally enter a support email, three weeks later I have not heard back from them.  I do IT for a living, so I was able to get it back up and running.  So if you like fixing computers, this is a nice system.  If your not comfortable working on computers don't expect help from the vendor.  I gave it 3 stars because it is a nice system, but Chuwi support is worthless.