I was a little nervous about my purchase of this 2020 IMac 27". Wasn't sure what to expect but everything was perfect!. Received it within 2 days, and came packaged well. Could find no cosmetic flaw. Looked new. Also included were an Apple keyboard and Magic Mouse. And they looked new as well. I just needed to find a wired keyboard and mouse to get past the initial screen but after that it was smooth sailing. No regrets.