I have had good luck with refurbished technical equipment in the past.  This was appalling.  The package arrived and as I looked at the monitor I could tell something was not right before hooking it up.  Once I hooked everything up, The keyboard was missing the feet in the back and it didn’t work.  The monitor had a line down the left side and the tower sounded like it was blowing air and couldn’t process.  This was the WORST purchase I have ever made.  I will never buy from this company again.  Now I am out a computer and will have to figure out how to telecommute because refurbished should not mean repackaging broken computers and shipping them out.  This was a costly mistake!