This is actually my first time buying refurbished at Amazon. Right out the box saw that I got an original Dell charger, there was no scratches on the laptop or screen. Once turned on I immediately updated to W11, easy setup. Two things that I thought the laptop had and maybe I misread the wrong description is this one doesn’t have a backlight keyboard and it doesn’t have the fingerprint scanner or the integrated badge reader. The camera works fine. Its holding battery charge too