I thought it was a new laptop it's not it happens to be a refurbished laptop, which my laptop I received has a issues with its audio files which makes the audio on it start getting glitchy after a few minutes of use. No update has fixed this issue yet. Can't find the right file for it. Tried Uninstaller it and reinstalling it no luck. Even installed windows 11 to see if that would fix it no luck. Buy a different laptop not worth the hassle.