PC was well packaged and received in excellent condition. Very fast computer, all functions checked out, and I love that there is no bloatware!  Unfortunately after about four days, the brand new SSD failed. The company responded same day, sending me a postage paid mailing label to ship it back. A replacement PC was in five days in perfect shape and is working great!. Received a follow up text making sure I was happy with the exchange. Well done!