I normally purchase through a local company for my refurbs. I took a chance on this because they had stock. I am impressed with the quality of the packing and the looks of the PC. I was kind of assuming it was going to be like a Class C purchase with some dings and blemishes. NONE. Very clean inside. Burn in proved that it was not one that I would have a problem with putting in a customers's site. I have purchased 2 more since then.