The asurion insurance took 5 days to get the box to send the macbook which put me past the warranty date. Asurion refunded me, this seller did not. The computer was incorrectly refurbished, it is no longer fixable. 3.5 months of use.Best Buy said the computer was NOT PROPERLY REFURBISHED.This vendor won't offer another computer, credit or refund.Do NOT TRUST REFIRBISHED with this vendor.