I bought this as a school laptop for my son. I was surprised that this looks like a brand new item - I expected scuffs and marks from a refurbished item, despite the Certified Refurbished status. The laptop is flawless. Robust, this is an ideal laptop for a student. Actually, the specs mean it's better than almost every other device at twice the price retail in Australia. i5 processor, 8GB Ram, SSD drive - this thing flies! Amazingly fast boot time, so while other laptops in the class are still spinning away waiting for the lock screen to load, this one's already logged in, online and working.The one disadvantage - and it may be a deal-breaker for others - is the combined weight of the laptop and the power adapter. Dell took a while to work out that power adapters shouldn't require a wheelbarrow to cart around, and this one isn't an exception. However! I can't believe it, a so-called refurbished device with a battery that goes ALL DAY. I kid you not, after two days of lugging the adapter around, my son now leaves it at home, easily getting through a school day beginning on a full charge and returning with power to spare. On the odd day where he's been using a bit more battery than usual, he uses Windows 10's built in eco mode, which gives the lappy some legs (Oh, and it shipped with Windows 10 ready to go). Can't fault this laptop - should have bought two at the price. (Sorry about the out of focus photos - too excited).