Tower came well packed in shipping box. Came with keyboard and mouse (which were not advertised). The inside if the case was clean with only a little bit of dust on the top of the Solid State Drive. There are some marks on the outside of the case but that’s not an issue for me. The SSD allows the computer to boot up in about 15 seconds. I was hesitant to buy a refurb, but finally jumped in and, so far, I have no regrets.