Not what I expected.. I bought this laptop as a gift specifically for my wife to do school work on and I regret it.You can't install Microsoft Office on this computer, you are limited to web applications. You can't connect a printer via USB. Many different types of hardware and software must specifically support Google OS in order to be used with this computer.. most do not. Features force you to use Google preferred software. This laptop is basically only suited for browsing the internet.