The condition of the laptop is actually pretty good HOWEVER I received a EU version instead of the US version!!! There was no indication of EU version in the listing and based on the reviews everyone else received the US version. The only reason I haven’t sent the laptop back is because I really need it for work and have no choice but to TRY and deal with it. Google only says the difference between the EU version and US version is the keyboard style however while typing it has come to my attention that most of the punctuation marks are not correct as displayed on the keyboard. So if trying to use the question mark using shift + 6 something else will come up, I would actually have to use shift + É on this laptop. This is really inconvenient but as I mentioned earlier my back was against the wall so I would not have anytime to return it in order to get another laptop elsewhere.