at $600 I couldn't ask for more.  Great video, great sound, easy to set up and use.  Initially there were many programs that I didn't want and would never use that I deleted (easy to delete in settings).  Sound and video are excellent for virtual meetings.  Adjust sound and video you your needs (in Serrings). I've read some of the complaints about this laptop crashing, etc.  My advice would be to just reboot, update all software (Settings > System), and be patient.  I've read that you can turn this laptop into a touchscreen notebook, but I prefer using a mouse over touchscreen.  Excellent laptop that I recommend.