Update I was finally able to reinstall the operating system completely and restore it to its limited functionality.  Still freezes and has to be hard reset every day.  The only thing I do with this now is run it as a media server.  A raspberry pi could do the job better.  Save your money and buy something else.Slow performance since recieved. Reset to factory multiple times. After most recent reset completely unresponsive. Wish I could give negative stars.