Although I haven't needed to deal w/support, I'm very happy I didn't have to, as there are many comments about how terrible it is.I'm very happy w/my purchase and the performance of the Lenovo ThinkCentre. It was delivered as described and has given me no trouble whatsoever. My only quibble is that no tech sheet accompanied it, including no instructions on how to install Windows 10, which I had only slight problems installing.