With multiple sellers, and probably with the same seller your machines configuration may vary.  However I was extremely pleased with my laptop.I am buying an older model, with the intention of beefing it up.  I expected the 16GB RAM to be 4x4GB sets and fill all 4 slots.  With RAM about $100 per 16GB, I figured I would have to spend $200 and have to "throw away" the RAM that came with the laptop.  This was NOT the case.  With the model 4800 2 of the RAM slots are easily accessible and 2 slots take more work.  To my surprise, the difficult slots contained 8GB sticks and I just had to buy a single set of 2 8GB sticks to maximize the RAM at 32GB.The hard drive I received was NOT SSD, but I did replace it with an SSD drive.  I also replaced the DVD drive with the frame that allows the installation of a second hard drive.As others have noted this is a heavy well built laptop in a metal NOT plastic shell.Very satisfied upon initial receipt.