This WAS a 5 star purchase. After just 5 months of ownership and maybe 20 uses, it won’t even turn on. After use I’ve kept it in a padded case and charged consistently. It’s externally perfect. There is no rhyme or reason why it has stopped working. I e used the power cord to charge a tablet so I know it isn’t the power cord. I’ve emailed this seller & Amazon twice asking for help or a replacement or refund, NO CUSTOMER SERVICE has been given to me! $200 might not mean much to big corpo but that was MY hard earned $200 that I clearly wasted. If the seller/Amazon would simply replace my chrome book I would be a happy customer & redact this review.