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    I was SO excited for this laptop… both times I ordered. The first time, one of the keys came half-hanging off, only to find that the plastic that attaches the metal arm to the key was broken. Not a keyboard expert, so I returned the computer. The second time, the trackpad gave no haptic feedback (yes I checked the settings and updated the iOS). I have to return again. I really wanted this to work out, but I don’t want another laptop that is going to have something wrong with it.