While the laptop came in pretty much pristine condition, there’s an issue with the battery. I get a notification every time I log in that the battery needs to be serviced. In addition, the laptop randomly restarts. I’ve looked up solutions for this and I’ve tried every one to no avail. This is very disappointing because I really needed a new laptop for both school and work. That being so, I’m going to have to return it. Really disappointing.