My delivery was lost, I’m not sure where it ended up going but the seller responded very fast and sent me another laptop, which was also delivered very fast. I had a problem with an update the computer needed, it took two days to finish the update (it could’ve been my wifi) but I contacted the seller and they were very fast to respond and helpful. The computer works great and it in excellent condition. Would buy from again or recommend you buy this computer from this seller.