I wanted to love this product. It appear to be a great buy saving me almost $1000. Being that this is a refurbished item I was expecting to see some nicks or scuffs on the outer shell, which there were several. Simply buying an outer shell case fix that problem and looks great. However, to my extreme disappointment the the screen has tiny pressure marks in several places. When I reached out to the seller they refused my return request because the tiny marks did not show up in the pictures that they had requested. In addition there is a 90 day return guarantee however, there are conditions such as picture proof of damage  and you will have to pay the shipping. Not at all what I was expecting from the customer service and the return policy. Be cautious when purchasing this if you are looking for a like new devices this is not the place to purchase.