I have no issues with the seller, this is purely about the laptop. I spent $600 on this 6 months ago, and it has completely quit. It started with the trackpad freezing randomly, but now the screen goes haywire and it freezes anytime I try to use it. You have to force it to reboot. Task manager won’t even work.Update: Acer was actually very helpful. They paid for me to ship my laptop and everything was covered under the manufacturer’s warranty. I had my laptop back one week later, and seems to be working. I still think there is a bigger issue since many people have the same issue, but at least they fixed it.