I bought 2 of these. One for my son and one for my Grandma. Took hers out to get its set up. Shut it down so she could go through the steps opening and signing in and the first thing that popped up was a phishing scheme saying to call a number because there was an issue with her account. Logged in with her old laptop and wouldn’t you know everything was fine. Sent them both back and bought a brand new one from a local retailer