Received package extra tape on outside from damageopen package and the left side cover falling off damage to upper part of case.But not bad enough to returnset up working fine working great fast computertried activating with the code at the top of the case would not work the printing is so small at 71 it's really hard to readafter taking a picture in enlarging it was able to put code in but would not take it called Microsoft they could not helpsent messages to vendor about damage have not heard back yet. sent  second messages about activating Windows 10 haven't heard back yet photo of screen and activation code to show they matchI'll keep trying hopefully before that grace period runs out on the operating system runs out I will hear back.the India support at Microsoft is horrible and totally worth less.Had to buy a new optical drive. Now that works I am starting to like the computer but boot time is slow the bios is junk.