I have had this laptop for about 14 months and am very disappointed with this product because the microphone doesn't work and the phone tech support is pretty much non existent.  I spoke to one tech person after being transferred to many different areas which they said I didn't have a warranty even though I had the information on my screen. The microphone doesn't work and the first person I spoke to tried everything for about 2 hours but didn't get it fixed.  They then closed the case and I can't seem to get any help from Lenovo support anymore.  I had a previous ThinkPad and that is why I purchased another ThinkPad.  Before technical support was more readily available but now it seems like they only want to sell new products.  The manual is also useless for everything is for Windows 10 and I have Windows 11 on this machine which might be the problem because they haven't worked out the bugs. I also did remote support with Windows 11 and he couldn't fix the problem.  I wouldn't recommend this machine from Lenovo because of the poor quality warranty support.  I do love the keyboard and other features but I would like my microphone to work for I can't do any online Zoom meetings because they can't hear me.