I bought this laptop one year ago. I followed all the review advice and did the hard drive upgrade because I need the space for my job. Technically it has performed great. About 6 months in there was rattling inside the computer. I opened it and there was a random screw loose (not from when I did the upgrade). I fixed it and then realized screws kept randomly coming loose. A couple months after that the bottom of the case cracked. The computer hasn't been dropped or handled rough so I'm not sure how that happened but I put duct tape on it and carried on. Right at 1 year I was closing it one day and the frame cover snapped off the hinge (pictured). I hope it's covered in warranty but if not I'll have to super glue it. I didn't think the plastic would matter initially but metal casing is much better. This computer has been in a padded case or on a desk since I've had it I can't imagine what would happen if I so much as bumped something with it. Otherwise technically it has worked well.