The laptop looks brand new.Turned right on, and was up and running within few minutes of going thru the startup prompts.Noticed it had a docking station port, so got a dock, and now have the laptop sitting between my two monitor desktop setup with keyboard & mouse. Couldn't be happier. Acts like a regular desktop computer.Best part is It's nice and quick, love the solid state hard drive.Was a die hard Win7 person who ran my older Dell laptop as long as I could...But so happy I upgraded to a newer model with Win10.Windows 10 isn't as bad as I thought it was going to be. Now I kick myself for waiting so long.I will buy a renewed device from this seller again. Thanks!