Said it was excellent condition. Definitely wasn't lol. Two keys aren't even visible anymore (look burnt) and there is a scratch in the top left of the frame. I did send a message to the supplier because I don't feel like I should have been charged the $450 for an "excellent' condition refurb. I understand it's a refurb, but this is far from excellent and a lot of reviews can confirm this. I would say $350 would be more reasonable for the state it was delivered in.Charger that was supplied was faulty. I had to sit on the phone with Apple support for 2 hours because the laptop was not reset correctly and was in a completely different language.Pretty disappointing that Amazon and the companies partnered with refurbishing claim to have inspections, cleaning, and all that other jazz. I love to support Amazon but this is pretty big let down, nevertheless crappy. I did contact the seller, so if they are willing to make things right I would up the review but for right now it's a big meh for me. Not satisfied with the false advertising and marketing, very disappointing.