This laptop comes with windows 11 and the basic stuff, but is locked into S mode. I was able to turn it off, but it still will not let me download apps unless they're through the Microsoft store.I'm not a computer noob either, so I have some experience navigating operating systems and configuring things. I've never come across such an annoying bug. I tried changing the settings in bios and it still doesn't work. You literally cannot open any program you download. Unacceptable scam - this computer is worthless.Buyer beware.