Shipped fast, packaged great, worked out of the box.  So this is a refreshed (used) computer so do not expect for it to be new.  Mine worked out of the box and came with all needed cables etc.  I did have a scratch on one monitor screen and some small blemishes, but paid a lot less than I would have done with a new computer.  I have kids so I am sure that there will be more scratches and blemishes in the near future.  I replaced the WIFI USB with a $20 antenna and switched out the wireless mouse and keyboard with you old one.  It has been a week now and the computer is working great.  I was worried about the 8GB ram but it is not an issue even with 10 windows open and watching a you tube video.  I am very impressed for what I got for less than $300.  I would highly recommend this computer system to any family.