Had this Dell for several months. I do not get the negative reviews. It is new. Boots fast. Shuts down fast.Fingerprint scanner is very easy to use. Touchscreen is very responsive. Screen display is very bright and clear. Backlit keyboard is awesome a must have from now on. Specs do not say it has a dvd/cd tray. so stop complaining, read the specs. Much lighter than my old Toshiba(still a great computer). If I run into any problems I will edit my review, but as of now it is the best laptop I have had.