I never bought a refurbished item, but I thought I would try this desktop. I could not use it at all, unfortunately. The packaging was pretty good, and the delivery was actually one day earlier than expected. I unpacked everything and hooked the PC to start. The screen has all blue lines, all over! I thought the monitor was the bad one, so I connected the PC to another monitor we have, the same blue lines!So I had to return it. Disappointing.