I had no issues with receiving or setup of this product. It came sooner than expected and matched the specifications in the description. However, one issue that I have with the computer is the Wifi that is included. The Wifi provided is a dongle that plugs into the USB port on the computer and is very unreliable. I had multiple issues with it disconnecting from the network and sometimes not even working at all. This was not a big issue for me as I am connecting the computer directly to my router and not using wireless. Even with this issue the price and value of the computer is still good.Update 4/11 - The seller, SKYTECH USA LLC, reached out to me and wanted to replace the WIFI dongle.  The dongle was received timely and since then have had no issues with this system.