I don't understand the negative reviews, unless someone bought it refurbished.  I ran the Dell SupportAssist  and Windows Update to update the software and tune up the performance and I have to say that this is a very fast machine, and has features that I don't even use at this point.  I shopped for all the deals online, and kept going back to this one.  I like Dells, and top that off with the 5% I get back using my Prime Visa card, and the way I can count on Amazon to stand behind what they sell was enough to convince me that this was the best deal.  I could not beat the price, and I am very pleased.