The item was as stated. No blemishes to speak of. Charger was fine. Computer turned on and I was able to transfer all of my information no problem.  The problem lies in the packaging. As Maxwell Smart used to say "I missed by thaaaaat much" (holding two finger separated by a mm). The foam ends in the box are supposed to go AROUND the computer, protecting it from sliding around and getting banged up in transport. As you can see in the picture above the computer easily sits between the two foam ends and the computer slides around easily. Besides the packaging, computer and seller are a win.