Great Customer ServiceWhen I received the Lenovo T470, it came with an incompatible non-Lenovo A/C charger. Upon notification, customer service promptly sent via expedited shipping two FREE replacement Lenovo USB-C chargers - no out-of-pocket additional costs for me.Though there were some initial technical issues before the T470 could successfully boot, customer service demonstrated its superior commitment to its customer(s), e.g. me.Passed all Lenovo Diagnostics - see pictureAs advertised, the T470 is in excellent condition.  I ran Lenovo’s built-in diagnostics, and the T470 successfully passed all 9 diagnostic tests, e.g. the display test, in which every pixel looks great.  Diagnostics also confirm the 16GB RAM, and the 256 GB SSD.  And the battery has about 5+ hours of battery life at full charge.For me, the T470 is a tremendous buy, with great value for the $ spent!  And the customer service was stellar.  I will definitely recommend this vendor.