The seller shipped the item within just few hours from when I ordered. I ordered a renewed 2017 iMac, and it was better than I expected. I ran an Apple firmware diagnostic test, and it passed with no problem. I saw some negative reviews by some other buyers, which frankly I do not believe is fair. Firstly, please realize if you are buying a renewed device, it may come with after market accessories. If you are lucky enough to buy a renewed  brand name device in great condition at about half the retail price, there is nothing wrong with a generic keyboard or mouse as long as they are functional. I strongly recommend this seller. Do yourself a favor and save money & time by ordering from Reuse Deals!