I was pleased with the fat that it was delivered on the date as promised.  Although it seems to be a solid system, I must admit the screen was somewhat unclean with quite a few finger prints (it is a refurbished laptop).  Nothing a little cleaning wouldn't take care of. but I thought that was not cool at all.  I am also unsure why it takes so long to connect to the internet as my other devices connect immediately upon powering up.  Other than those two issues I am pleased with the purchase of my laptop and would recommend this vendor to others.