This Chromebook 4 is totally used to me. I am a writer, and the keyboard lacks all essential sign to  write in Spanish. For instance, the written accent appears nowhere. Without it, it is impossible to write correct Spanish. Further, in Spanish there are two question marks, onefor the beginning of the sentence and the secdond one for the end of same. (¿?). The same is true for (¡!). Since you have a distribution center in San Jose, Costa Rica, you could send me a replacement with which I can write in Spanish. I am surprised to find out that Amazon agrees to market this product in Latin America. Or, I can return the Chromebook at the distribution center, and I get refunded the nearly $500 I paid for it. I've been an Amazon customer since the time you only sold books, and this is a very disagreeble surprise. Please, let me know what you intend to do in respect to my complaint, so that I can go to the Consumer Protection Agency of the Costarican Government.