I Like the item came looks new! But I got worried because of the poor packaging! Almost gave me a heart a attack!This Macbook Pro works ok but when doing intensive work like Video editing it get super hot! And slows down and it does thermal throttle... I was expecting really a great laptop from Sole Provider Seller, because they had many positive reviews! And I contacted them few times that I want to make sure they send me a working no issue laptop.I don't think they run a diagnostic test or MRI test like Apple do to tell wether everything is working or not.One more big issue with the laptop is one of the key is sometimes it works and sometimes it wont.I really want a working laptop no issues or anything like that...I am deciding on returning mine.3 stars for Overheating issues and sticky keys...