At first we said what a deal!  Then we received the computer which was exciting. We opened all the packages and set it all up only to get a screen which was a critical error screen. After contacting the seller they instructed us to send it back to them and then they would send out another ASAP. The ASAP wasn’t ASAP. They didn’t send another computer till they received the broken one back.  To us the purchaser it should have been instantly sent to us instead of making us wait. This is a computer four our family for Christmas.  I think the company should make sure that the computers work before sending them out. We received the new computer today and we got a subpar monitor with this computer. The other monitor was great and gave us many different options to adjust it. Anyways  the  company did fix the problem but I feel as if it could have been handled much quicker.