GERAT SELLER READ REVIEW.I have been using this lap top about two months now. on arrival and while clearing it the first I observed that part of the charger was not in the package. on arrival home I turned it on. it powered up great and super fast. some keys on the  key board was not working properly. I contacted the seller. trust me customer service with this seller is SUPER. immediately the shipped a new charger and keyboard. the took care of the cost to ship and install the keyboard. they gave me other incentives as well to express that they were truly sorry for the issue. this is real service and I am ordering a next one shortly. WHY. this computer is very fast, condition is mint.