Like many other patrons I too was nervous about spending money on a renewed product, especially on something I could not eyeball. So, I hope this will help you with your decision. The box though not the original was securely packed. The overall condition of my MacBook Air was really like new; one very small imperfection on the bottom that is only noticeable if held at an angle. A quick fix for that is to buy a case cover for top and bottom!!! The screen was in perfect condition as were the track pad and keyboard. My MacBook is an early 2014 model. I had no problem with updating to the latest OS Apple had to offer. Overall, I am pleasantly surprised with the renewed purchase!