I received and returned two of these.  They had a premade bubble wrap but it was split open so that the case still rattled against the keyboard during shipment.  Both of the keyboards arrived with keys that were knocked loose.  One of the computers had a broken or loose front grating.  Had they taped the bubble wrap shut and protected the keyboard so that it arrived undamaged then I would've kept it.If you do get one without shipping damage, it would be a great value for the money.  The i5-7500 is good for any office task and it has a lot of USB ports.