Most things are great about this laptop and it arrived in new condition. However, beware as these laptops were purchased under the name of the Amazon store owner so you won’t be able to use the Dell warranty.  After 6 months of owning my laptop , the charging port must have gotten dislodged on the inside.  I have to prop it in a certain position to get it to charge. This was not due to a fall or any mishandling.  I called Dell to get it fixed since it was only 6 months old and they told me the laptop was purchased by someone else 1 year and 45 days ago so it was not covered by the warranty!  I would have to pay for shipping and repairs myself on a 6-month old laptop.  The laptop is useable but extremely inconvenient and impractical for something I spent  $600 on.