I am delighted with my purchase. The computer arrived on time and required a signature. It was packaged in a plain white (no graphics) box that was otherwise identical to the actual Apple box, with all the proper styrofoam inserts, etc. It had an original and never used Apple keyboard and mouse (both wireless). The white box was overpacked in a custom brown box and that was inside a large standard brown box. The computer looked brand new, with no visible signs of anyone ever having it unpacked before. It was the usual Apple screen protection, etc. It worked perfectly out of the box and it still does, after a few weeks. Let's hope that will continue. :-)As for the iMac 27" - it's a marvel to behold. The screen is perfect, huge, bright and contrasty. The large SSD part of the 2TB fusion drive makes for super fast start ups and wake ups. I didn't like the cheesy bluetooth keyboard and flaky bluetooth mouse and hooked up my old full size keyboard and wired mouse. Otherwise I love my new iMac!