I bought this computer for my granddaughter to use for online school ,since her computer stopped working ordered this one and the ,computer was slow and not worth the money nor what we expected,had to send it back and request a refund,this company kept 20% of the cost of the computer for shipping,I thought the shipping was free but I guess not ,doing this pandemic I would think this company would be more understanding of all our situations .They actually deserve zero stars.I believe they maybe operating under a different name now, be careful,will take this up with Amazon customer service ,once they return back to work.