DO NOT BUY FROM THIS STORE. I expected there to be physical damage given the price of the refurbished computer, but it was very slow and unresponsive. And returns are a hassle. First ever Amazon return where the UPS driver has to come to my residence and pick up the package (there is no other option), and UPS doesn't give you a window - I have to sit at home all day waiting for the driver. BUYER BEWARE