The computer is fast and mostly reliable. The Burnin test files were still on the hard drive, taking up half the space! I had to do research, and I found that it is ok to delete them.The packaging was poorly done. There was a sach of air bubbles, and the computer arrived just fine, but the mouse was broken from being unsecured in the box. Also, one key on the keyboard is damaged.They should have made sure that noting was able to move in the box. I did not care, as both mouse and keyboard are rather cheap ( all the more reason to secure them), but the price was good for the computer by itself, and I have a functional mouse and keyboard already.The holiday rush may have contributed to the poor packaging. The computer is fine, but it exhibits the "blue screen of death" about twice a week. The computer suits my needs.