First off, these people sold me a computer that is (NINE YEARS OLD!!!). After only weeks of use, it keeps freezing up, contacted HP and they can't service it because of the age (NINE YEARS OLD!!!). Then, contacted the company, all I have received is form letter responses. Now, after almost a month...NOTHING Getting Amazon involved is pointless, they are just as bad at resolving issues, so now I'm stuck with a $250.00 paper weight. People trust me, save your money and wait to buy a new computer.