I purchased this as ‘excellent’ with the understanding that it’s had at least 1 owner prior. Being that it was marked ‘excellent’ which increased the price, I expected that it would be in near excellent condition. The laptop runs fine so far, but there are obvious scratches and a ding/dent in the corner of it. Perhaps I’m thinking of excellent in the wrong way but probably should have been marked as ‘good’. Now I’m wondering what I would have gotten if I decided to go with a ‘good’ refurbished laptop.