I will never deal with Lenovo again!I bought this product in mid August.  I haven't been able to get the machine to boot up at all.  First time I turned it on, it wouldn't get past the first screen.  I spent hours on the phone with Lenovo tech support.  They talked me through a factory reset 3 times.  That did not help at all.I had to finally mail it back to Lenovo tech support on October 11.  They told me it would be fixed in 7-10 days and they assured me that I would have it back by the 25th.  Here we are at the 24th, I called to check progress.  So far, I've been disconnected 3 times, transferred back to the switchboard at least 7 times, and given 4 completely different stories about the status of the machine, including them saying they never received it (according to tracking #, they signed for it on the 14th), and them telling me it's waiting for parts and I'll have it sometime in November.At this point, I still haven't been able to use the item that I purchased in August.Dealing with tech support has had me in tears.Save yourself the headaches.  DO NOT BUY THIS PRODUCT!!!Edit to add:  I purchased a NEW machine.  I received a REFURBISHED machine.  I'd love to return it to Amazon but I can't get it back from Lenovo tech support.