Maybe I got a bad batch (bought mines from office depot and oddly enough this was the ONLY laptop they had avilable). My screen keeps blacking out, every hour my laptop over heats, AND i keep getting alerts my laptop needs to restart. Mind you I JUST bought this laptop and its making me miss my old laptop so much. Im scared to take an exam online with how my laptop over heats and it blacks out. Definately taking this back.