I haven't bought refurbished before and thought I'd give it a try. "looks and works like new" the page says.  That sounds pretty good!So I get the box, open things up and start the set-up.  Looks okay, but I soon notice that one of the monitors has a nonstandard power cord (the old type that would plug into the pc rather than an outlet--no good with this PC).  So I'll have to buy a new power cord. OK. At least one monitor works...I turn it on.  There is an occasional light knocking noise, doesn't seem to be related to the hard drive access/grinding. Ok, I can get used to that.I try to connect to my WIFI.  No luck.  Eventually I realize that the incredibly flimsy keyboard (press a key, and the other keys wobble and sink in around it!)  has some keys that don't work.  After a bit of light  "percussive maintenance" to the keyboard, the keys start working.The setup proceeds but is very slow. Once I'm in the system, I try to install some of my standard apps and WHOA.  It is slow as sloths.  Running a Internet speed test (sloooowly), I'm getting around .05 Mbps (just discovered that pressing "1" also does an "F1", love this keyboard!).  My phone and laptop in the same spot are getting 10+ Mbps.  Huh.  Trying it in a different USB port caused a huge improvement, up to 4Mbps. Still not great but maybe video stream-able...All in all -- wrong & unusable monitor power cord, odd noise in the box, garbage keyboard, weak WIFI.  Looks like I'll need to spend $40-50 to get the correct power cord, basic reliable keyboard, and upgrade the WIFI.Verdict: it is not "like new".  Blair Technology Group has some quality control issues.