Underpowered machine. Literally. Not enough of a power supply to not flake out. Screen flickering at random. Bluetooth keyboard and mouse won't wake up the computer. Customer service is in the business of upselling customers with more service contracts before helping customers. Tech support terrible. I shouldn't spend this much money for a computer that honestly should be recalled. Customer support always finds a problem should be fixed by wiping the hard drive and reinstall windows. It doesn't ever fix the problems but it sure makes you hesitant to continue to get them to fix it because it's apparent they don't have the ability to fix it. Don't walk...run away from this attractive boat anchor. I have finally had enough trouble with HP. I buy 1-10 computers a year. I'm not going to buy anymore from HP. Printers either. Sadly, they have a large local presence here and I want to support local businesses. But enough.