Mine was like New in condition and even came with a 3rd Display port connection. Very cleanunit, and packaged very well. I am a dealer, so I buy a lot of these, and this was one of the best I have received. On that note - They ship from Canada and sometimes come DHL- Good luck on getting the product delivered. 2nd time DHL has delivered to the wrong address. I was lucky this time that a Nabourbrought to my apartment.