I ordered one and it worked beautifully the first day. It loaded on programs that a newer one I have won't. The next morning it wouldn't start. It finally had the HP appear on the screen and then nothing. I talked to tech who tried to help and finally said replace it. I did finally get it to start up but the screen was such a bright blue that any white lettering was almost impossible to read. I managed to get personal information deleted and packed it up.I asked for a replacement and the second one arrived. The immediate problem with it was that the screen was in only blues and yellows. When I attached an external drive with photos on it, they too were all blue and yellow - not a red to be seen. Nothing was white but more a shade of a grayish blue. I tried all the ways to adjust the color, contrast, gamma - no dice.  I then made arrangements to return it.