When I first bought the desktop it had problems with Windows updating and had to send back, which was about as much of a nightmare that you could imagine.  Finally, when my machine was located and sent to the correct facility, it was fixed.  Now, less than a year later, I'm having the same issue and they want me to mail in my machine.  I would have paid 3 times the price to not deal with this hassle.  Spend the money and get a new device.  Save yourself the hassle.