I had an HP 17.3 for 2 years and it bit the dust purchased from Amazon.  I liked the laptop but I am vision impaired and had to  purchase large stickon letters. I got the Acer because I could not afford another $1200.00 laptop right now.  This thing is a nightmare.  There's just nothing more I can say about this thing.  It is a total nightmare.  For a vision impaired it works nothing like a laptop.  You cannot get support from Acer or Google.  I reached Acer no help. They could not speak proper English. You can forget about reaching google. Do not buy this piece of crap!