So I bought this computer for class. Everything came in great condition but I was missing a power cord for a monitor and a wifi adapter.  Now usually that would be a hassle to try to get one from the company. But, they were so friendly and apologized. I get that things can get overlooked. It happens. But I had my missing cords shipped out with no headache. Now as for the condition of the computer,  it came in great condition. No dings from delivery. And the computer runs fairly quickly for being refurbished. It's not going to run like a gaming computer or anything but it's perfect for coding, data entry, stocks ect. Also the price for what you get is amazing. 250 bucks for this set up is crazy. Go look for this same set up anywhere else and you'll spend well over 1000 usd. Some Eben in the 3000 usd range. So 10/10 for everything. Customer service, product condition, and product pricing. 👌