The battery only stays charged for 2 hours or less, which doesn’t help if your traveling and working remotely. The screen is dull when upright and more visible when slanted down! I understand it’s refurbished but they need to sometimes tell you exactly what’s wrong with the product before purchasing, so you can make an informative choice to buy or not! Contacted Amazon and the person was the worst couldn’t help with anything but a refund which wasn’t an option I needed the laptop quick and I needed to work! It’s sad they couldn’t help especially when I have been a prime member for so long and make 5 or more  purchases every week! I’m considering not to renew my membership!