It is very rare for me to post a negative review, I'm an extremely pro-business individual (small business owner myself).  I have owned probably 50 computers in my life between business and personal use and have never had such poor quality equipment shipped to me.  The keyboard was broken, they did say they would quickly replace this item and was professional about that issue.  Fast forward, after trying to load Windows and the computer appearing to work well, within 5 minutes the hard drive crashed.  The computer just grunts, tries to self repair itself, etc.  So essentially for $500 I received two used monitors and a mouse.  After some frustration on the phone I asked to return the unit, however this will take me another 90 minutes as there is no Fed Ex facility near me.  My frustration is mostly in the loss of my time on this product as I work long weeks and can count the free hours I have on one hand, this computer purchase has taken that from me this week.