I have set up dozens of windows PC's so this is not my first rodeo.  First tried to do windows updates - The system would not update windows.  About half of the updates succeeded, half failed.  Next tried to create a restore thumb drive of system using windows built in application.  It would not create the image, just stuck in a loop.  System response was very slow, click on something, wait, wait, wait... And this is just moving around in the OS setting it up.  Called tech support, they were busy and got no answer.  Three hours in and I'm done, its going back to Amazon.  Now don't you know that the system reset would not work either!  Two more hours trying to reset the system and tech support did call me back but they were no help.  I can not recommend this system based on my experience.  Buy something else.