It arrived with only 6% battery and a 65W charger.  After an hour it was only at 20%, so I replaced the charger with a Dell OEM 90W.  After another hour it's 70% charged and displaying 1 more hour to full charge.  I suspect the battery is a dud.  We'll see.Windows had to do a big update.  Dell had to even flash the bios.  That took time and some expertise. I expect refurbs to arrive with CURRENT up to date DELL and Windows.Looks good. It has the sticky refurb surface that will probably chip and peel, but for now, Looks grade A.These PCs need 16GB, so I'll have to open it up and upgrade - probably put in 1 TB drive at that time. Again, takes a little skill.I'll try to update when I get time.