It was disappointing because:1. It was not as quick as the specs may have you expect. In fact I couldn’t see the speed difference between my old i3 laptop with 4GB RAM and this computer.2. I was a bit taken aback when there was no sound - because the machine DOESNT HAVE EVEN A SMALL INTERNAL SPEAKER. This was not mentioned in the information supplied by the seller.3. The computer user was ALREADY MADE BY SELLER. I’m not sure why the seller would set it up with an unknown user. I’m not comfortable with this for security reasons.4. When I emaiked the seller for a refund he called me at 8am on my cell and I’m not sure why he had my phone info. Plus the seller was rude and wanted a 15% RESTOCKING FEE!!I have since then returned the computer and purchased another one on Amazon.