I received this as a present and just opened it now. The front USB port is broken, dead. I attached a usb in there and it would not register at all. I've contacted Beelink and hopefully they will respond and assist. If they do respond to me I will change my rating but for now my 2 stars remain.Other than that, so far it works very well. Love the small form factor; thankfully there are 3 out of 4 USB ports so I'm able to use those for my mouse, keyboard and speakers. But it sucks that one of the front USB port is dead. I don't really hear the fan but then again my son is currently playing Roblox on it with sound so that probably drowned it. My son played Roblox on it to as his old computer was "lagging". I told him to play Roblox and see if it lags and so far he seems particularly pleased with the performance and hasn't complained about lagging. I myself used this for some light web browsing, Word, etc. and it works really well and fast. This is also updated to Windows 11 and though I don't like Windows 11/not used to their format it's nice that they have it updated immediately. The price of this mini pc is also very fair and competitive.  Other than that, this is my first Beelink and if Beelink is proactive and contacts me to fix the USB port I'll be very impressed. But for now, it's two stars because what if something breaks? Non responsive Customer Service / Warranty would not be good and in this day and age with inflation and less $$$ it matters that companies back up their products.