I have this same model purchased by my employer for work use, but wanted to buy my own for personal use. I shopped for laptops for a few years but really wanted this one because it's lightweight (3 lbs), the perfect screen size for me (14"), has an anti-glare screen (hard to find these days), has mouse buttons, and the specs match my needs. I first tried buying a brand new one directly from Dell ($1227) because I was afraid to buy refurbished. Ironically, the new one was defective and I decided to return rather than replace it. I then tried to buy a new Latitude 7490 directly from Dell, hoping to have better luck. Nope! Defective as well. So I decided to give this refurbished one a try. It works perfectly! Can't believe how much money I saved and I ended up getting exactly what I wanted. Highly recommend.