While this computer is a good deal for the price, I do not believe they are rigorously tested from the factory as the seller likes to describe.Issues:-Windows 10 would not activate: Windows would not activate with the given product key during setup or after setup. It would throw an error every single time I entered the key; and I am certain it was the correct key. I called their customer support, and the tech suggested a restart. Simple enough, but I had tried this already. He then recommended I wait a few days to see if it worked later. This did not solve the issue, and being the weekend, I ended up simply reinstalling Windows. For some reason, the hard drive was configured to boot on Legacy instead of UEFI. I had to reconfigure the boot from MBR to GPT to partition the disk. However, after this the key worked perfectly during the reinstall.-Broken keyboard: Ctrl key was missing, and back of keyboard was cracked.-Broken computer access door: Required prodding the interior mechanism through the back grate to get it open. Huge pain for something that should realistically take less than 15 seconds. 15 seconds ballooned into a 10 minute ordeal.The pros of this computer are:-It has an SSD at a reasonable price point to comparable standard HDD systems.