The good and bad of this chromebook has been covered extensively- great keyboard, specs, display aspect ratio and brightness/color; very poor speakers and build quality. The warranty service the final straw, would never purchase another Acer product again.Mine never leaves my house, I baby it. Within 8 months, just sitting there typing on it, the display goes out. Tech support realized I'd need to send it in for a replacement display on my dime. I thoroughly video documented its perfect condition and function (via external monitor) inside and out, perfectly clean, carefully packaged it in its original box to ship out so it'd make it there in still perfect condition.They did replace the display, then mailed it back to me completely unprotected... in an ENVELOPE! There were deep dents in casing. One side of the case under the dent, even though the screw is all the way in, it no longer holds the case together, huge gap.  They returned my computer falling apart, in an envelope. My only recourse? To ship it back to them, and be without it for another few weeks, only to have them replace the casing. I declined this offer, because they assured me it would again be returned to me in the same unprotected ENVELOPE! I even offered to pay to have it shipped back out in something with more protection, so it would not sustain as much or more damage again. Not possible.A $600 lesson. Avoid Acer at any cost.