First of all let me address Amazon's packing - terrible!  The laptop arrived in a very large box with the laptop in its box rattling around with just one little piece for protection.  Although the box the laptop (inside) was packed in was good, it could have easily been broken.The laptop is a great size and screen visibility is great.  It has a touch pad, but the screen is not touch. It also has a full numeric keypad and lighted keys - both good options.It comes as an "S" version.  What that means is that you cannot load programs - you have to download applications from Microsoft (which are limited.)  So you can put on the MS Office Suite, use it for e-mails, surf the Internet and save any documents.  What you can't do is load programs like Quicken, etc.  The version on which you can load programs is the "Home" version.  See the comments above.  You can switch this over to a "Home" version with no cost, but that decision cannot be reversed.  So the way I would describe it is that it comes kind of like a tablet (except no touch screen), but it can become a computer.I have very high speed broadband and the laptop is very quick.  I also don't need a a lot of storage as I save to the cloud and don't play video games or use anything else which requires a huge amount of storage.For the price and for using the Internet, e-mail, and the Office Suite, it is great and a tremendous value.  It is difficult to get a computer that looks this nice and does this much for less than $400!The reason I'm giving it 4 stars instead of 5 is because I think the difference between "S" and "home" should be explained to the consumer w/o having to look in the comments section, as well as an explanation that the "S" version means you have to use applications and not programs.  Everyone who is not a "techie" might not understand that.