It came early and it was wrapped nice. The computer itself looks almost new. In the 30 minutes I was on it, it was continuously turning off. It got to the point where I wasn't even able to turn it on to reset it and return it. It's a complete sham, it doesn't turn on for me anymore after trying to reset it. Do not waste your money on this. And before I get any comments, it was fully charged and had been charging for 4 hours before I turned it on.