Not sure who built or ship this unit but come on..  piece of keyboard cracked and fell apart, piece of electrical tape on case and not to mention all the dust covering the cover (which i had to polish with chlorox wipes and wipe away with rags to look this good lol)..  I understand that it may have cosmetic issues but wow..  I have never had a refurbished unit this bad!! Guess i'll just throw it around the garage as a media server!!  I hope it performs better than it looks!!