I received mostly what was described on this page. I did receive the 9020M which is the micro form factor. After reading some of the reviews here, I wasn't sure what I would get. When I saw the package at my door, my first fear was allayed. The Fed/Ex box was tiny. This was definitely a micro.Taking it out of the box, the first thing I checked were the display inputs. There was a VGA and 2 Display Ports, but no HDMI. I looked in the box hoping for an adapter and there was a Display Port to HDMI adapter.The description said there would be a USB Wireless WIFI Adapter. There was no adapter included. The unit had an internal WIFI/Bluetooth card instead. The back of the unit had a connector for an external WIFI antenna, but the external antenna was missing.I went to the Dell website to look up the service tag number. The number came back as a 9020M with an Core i3 processor and 8 GB of RAM. This worried me as those were not the specs I ordered. I booted up to see what exactly the specs were. After booting, Windows identified the unit as having a Core i5-4570T and 16 GB of RAM. These were the specs I ordered.The description states that a keyboard and mouse were to be included. I did not receive these.The unit itself was in good condition, just a few spots on the corners where the paint has rubbed off.Windows 10 Profesional was included, preloaded with a valid product key. The unit did have some preinstalled software that was not mentioned in the description. I wasn't happy this wasn't a clean installation of Windows. I will put a fresh install on myself.Overall, I'm really not pleased or disappointed. The unit seems in good working order so far. (You never know what you'll get with these refurbished.) The software and Windows issue is a minor annoyance. The missing items, unfortunately, are to be expected with used products. I really don't need any more keyboards or mice. The missing antenna kinda irks me though.I wanted a low price, tiny, Windows machine and that's what I got. It should serve me well. I am satisfied.