First thing I noticed before it even turned on is that the A key had a sticker placed over it so it isn't even an actual A key. Not only did they put a sticker on it, it's on completely lop sided which will end up coming off soon. I've also been trying to set it up but absolutely nothing will load and my internet connection is not the problem. I've been stuck at the beginning screen for way too long with it doing nothing. I will be returning.