I bought 2 of these for my parents, have had to return both. This product works for approximately two weeks and then it will not turn back on. We tried replacing the power cord, checked it with multiple outlets to no success. I am so very disappointed in this product. My parents live on a very fixed income and really enjoy having a laptop for email and reading news articles. I will not buy another product by this manufacturer and I’m very disappointed that Amazon continues to carry it. The only good news to be found here is that Amazon has a good return policy.