I could not help myself because of the price.  It arrived on time, and I started the install.  I've been in the IT area for several years and know that I can handle any issues that this computer may have.  I finished the install for Windows 10 with no problem and started to install my copy of Microsoft Office 2013.  Nothing happened. It turns out that the DVD drive does not show up in the drive list.  Under Administrative Tools, Computer Management, it shows the DVD drive, but indicated that there is no disc in the drive. I installed my USB DVD drive to verify that the Disc is good, and it is, so the DVD drive installed is defective.  The card that came with the computer said to call ASTSYS Customer Service with problems.  The voice mail message said that all of there agents were extremely busy (really!) and they would get back to me in 1 to 2 business days.  I left a message with my name, phone number and email address.  Lets see if they even contact me back.  I will post an update when (of if) they get back to me.