I have purchased this Macbook 13 as a gift to my nephew. So I found out about the condition of the laptop a bit late. The touchpad is not fully functional, the case is bent, there are deep scratches everywhere, the bottom panel is broken, and the screen quality is horrible. I am surprised how a laptop in this condition can be sold. And on top of that, I felt ashamed after knowing I gave such a laptop as a present to my nephew. Hope they will resolve this situation fast.