This fanless PC is really fast and great for use in an environment where fan noise is prohibited such as Audio mix down rooms, broadcast booths, and DAW workstations.Two weeks after my purchase I received an unsolicited email from a Kingdel support engineer providing me with the support website where I could download the Window 10 files if needed. He asked me if I had any questions. In all my 30 years of buying computers, this is a first. I was so impressed!I did have a question. Turns out I had bought the wrong DP to HDMI cable so the second monitor port wasn't working. I got the right cable and it works fine now. It needs to be an "Active" cable. By the way, it's very hard to find an active DP to HDMI cable. I bought two until I found one worked.