Came quickly and packed extremely safely. I live in NYC and had it delivered to work, and took an Uber to get it home. It booted up quickly, with a brand-new Macally wired USB keyboard/mouse set, which I've since replaced with wireless third-party silver/aluminum look accessories. I even received the model above the one listed, which was a surprise as it's further equipped for photo editing, music collection (I still have 13,000 local files), and web browsing. Now that I know the video card has twice the RAM, I might look into gaming or even Photoshop. Either way I'm super excited to have gone from a 2010 Macbook Pro 15" to an iMac, and the screen is gorgeous. Purely gorgeous. I always buy refurb but usually without a service plan, but since my 2014 refurb Macbook bit the dust after four months, I sprung for the 2-year plan and now use an external HDD to back up to Time Machine for peace of mind. All in all a great pleasure and no hiccups so far. Would definitely purchase again.