Computer came as described, very fast, windows 10 loaded, we did have an issue with the battery after a bit and I contacted the seller and he sent me a new battery at no cost. The new battery arrived within 2 days, it might have been next day actually. The seller was amazing to deal with and very kind and knowledgeable. Thank you, will buy from you again. Can’t beat the quality of the computer for the cost.10/10