Everything did not look fresh. Although, it is refurbished; however, you would have thought that the hardware would have at least half-way decent than it did when I received it. I brought this for my parents as a gift but I did not want to be thought of as a cheap person when it looked extremely outdated and completely worn out with sratches, dents and dings everywhere on the tower and the monitor.The VGA cable was broken, the one of the screws on the cable was chipped off, making it impossible to stay connected from the tower to the monitor. It was quite embarassing to receive the computer like that and I had to send it back.Regardless of the fact that it had everything that my parents need as far as for RAM and memory storage, it just looked like a hot mess and I rather get something brand new with the specs in spite of how much it would cost. It just wasn't worth it to me.