First the positive...The computer was well wrapped and protected for shipping. The computer itself was outstanding. Spotlessly clean inside and out, all internal components properly and securely seated. The cable routing was cleaner and better than a lot of new machines I've purchased. The components and specs were exactly as advertised and it fired up and ran flawlessly. The included documentation walks you step by step through Activation which was quick and easy. Ran Windows update right after activation, only a couple of items as the log shows they ran updates only a day or two before they shipped the computer.At this time I could not be more pleased with the computer itself, it's a huge performance increase over my old machine at a super price. I should mention I didn't want to trust the no-name ssd it came with so after everything was set up I made a recovery usb stick, installed a samsung 870 evo ssd I already had and recovered the system to the new drive. The original no-name ssd is now in a drawer as a last ditch backup.Now the negative...same problem as other reviewers, the wi-fi dongle was broken on arrival. Now here's the interesting part, the packaging and shrinkwrap around the computer were 100% intact and unmarked. The broken parts from the dongle were  not inside the wrapping so I have to assume the dongle was broken prior to wrapping.The name on the keyboard and mouse they included is Stgaubron and they are junk! The mouse was doa, tried it in 3 different computers, never worked on any of them. The keyboard keys are so mushy and wobbly it feels like you're trying to type through a towel.Fortunately for me I had a good spare keyboard and mouse on hand and I never intended to use wi-fi with this computer so this wasn't a huge issue but from a customer satisfaction/user experience viewpoint I have a suggestion. If you insist on including a mouse and keyboard, charge a couple of extra bucks and include a good name brand. Better yet concentrate on what you do best, the computer itself is fantastic, drop a few bucks off the price and forget about the cheap extras, they're going straight to recycling...a waste of wire and plastic.