My item came and I couldn’t get it to turn on so I had it charge over night and still nothing I wanted it for a thanksgiving trip but had to leave it behind because it never worked so I reached out and requested a refund and I just got it and they only gave me half my money, they said there is a 300$ restock fee, how is that any of my fault your item came not working and now I cant even afford another one if I knew there would be a 300$ restocking fee I would have asked for a replacement, I thought I could trust the Amazon renewed guarantee policy that I have a 90 day return policy in case the item came damaged or if I wasn’t satisfied but I guess not please don’t buy from them in case this happens to you, I don’t even know what to do at this point I really needed this for collage:(