The device itself is in good condition.  The Win 10 Operating System was apparently installed via an "image" and not an actual or direct install.  This results in not being able to install printer drivers, therefore there is no printer capability.  The vendor was unable to resolve (not good from a support standpoint). This is disappointing because I have previously purchased an other refurbished E7470 from a different vendor and didn't have this problem.  It's a shame for the shoddy OS installation because the E7470's are still good machines.  Not to be able to have the standard functionalities that one should expect makes me question vendor expertise my next purchase.  Too bad... this would have been a great machine.