couldnt download google chrome because of s mode followed directions to get out of s mode and found out there were errors updating the computer itself so back it goes DONFT BUY PCS WITH S MODE So I am changing this review I had an uninformed tech who didn't help at all. I was ready to send this back and I looked online factory reset the computer and  was able to take it out of s mode but note if you do this you cant up it back