It came in very clean, minimal dirt with no visible scratches. Got it set up and have been using it with no problems. I have had one instance where the laptop started exerting itself with a lot of force and I could hear the fan blasting very loudly for seemingly no reason. I've had this same problem with my older laptop as well so I'm not sure if this is a problem that happens with all macbooks or if this is something that happens because the macbook is just getting old.