Received this Dell 7400 to replace a Lenovo (that I loved) but had a known hinge issue.  This Dell is solid and a little heavier but should last for years.  All keys and functions work and I immediately updated to Windows 11 and Office 365 without any issues.  i7, 16gb ram, 512 SSD and expansion ports (HDMI, thunderbolt, 2x USB, micro SD and audio ports) all work as expected.  Photos in the Amazon listing show a slot for a SIM card for cellular/mobile access but mine didn't include that.  Not a problem since I will only be using wifi via a hotspot or public internet access when traveling and don't need a dedicated SIM.  I was also not expecting a touch screen but surprise - the one I received did have a touch screen so the finish is glossy.  It does seem to have a privacy filter built in so the viewing angles aren't the best but certainly passable for a $325 refurb.  Also, the built in speakers aren't very good and located under the laptop but I plan to use earbuds or external speakers so these will be just fine for the occasions where they will be needed.  I received the laptop in less than a week (not using Prime) and all in all I am VERY impressed at the value and features in the laptop that I received.  This laptop looks brand new (does not appear to be refurbished at all) and again - amazing deal for $325.