Needed to replace a nearly 15 year old Windows XP desktop with something a little newer. Couldn't afford a brand new one, so I opted for a refurbished one. I've had this desktop for several months now, and so far, I have been pleased with my purchase. The price I paid for it was reasonable, and for a refurb, it was in pretty good condition when it arrived. I like the size of the flat screen monitor that it came with, and that it was a Dell monitor! The CPU is smaller than my old one, so it doesn't take up as much space, and it has more USB plug-in's than my old one did. Also liked that it came with software already loaded, so I can use it right away. The instructions that came with it were very easy to understand and follow; I had it set up and running in less than an hour. The keyboard and mouse that came with it are OK, but I will probably replace both with cordless ones. Also will get a Windows 10 for Dummies book so I can learn more about what I can do with it. Overall, I am happy with my purchase from JSM Computers, and if I decide to replace my Windows 7 laptop, I'll check them out again.