this laptop out of the box looked brand new,not a mark on it.Turned it on and powered up without being plugged in.Started to set up and i kept missing letters as i typed.Found around 4 keys that were unresponsive,and i had to keep going back and really hit the keys hard to get then to work.that is the problem with the laptop that this one  replaces.I do not want to deal with that right off the bat.So ill just send it back.I don't blame the supplier just the luck of the draw.I'm going with new