This product is listed as new, IT IS NOT! On the inside of the 'sealed' box, it looked like it was dragged through the dirt after putting on the plastic covering(see photo). There was also debris underneath the protective plastic cover and the photo was taken AFTER I wiped it off. The USB-A port has obvious signs of use(photo), there are clear signs of use where the touch face is seated as well as the charging port. The harder itself has a small ding. This is the most laughable attempt at selling a used product as new. Please be aware that you are (at best) buying a refurbished product, NOT NEW!