Okay, I barely have had this laptop for 3 years and while I've had no prior issues except some sensitivity with the port to save my files on the D drive, recently my battery is not holding a charge.  I've had to leave it charged while in use and get this.  I will turn it off fully charged but if I remove the charger, the battery completely dies:  while POWERED OFF and NOT IN USE.  How the hell is it doing that?  And with a recent update, things seemed to go back to normal for a bit, even with the battery, but then I received a message that as of October 2025, they will no longer be supporting Windows 10.  Trying to get you to buy a new laptop if Windows 11 can't be installed, hell no.  Now, today, my laptop won't even connect when I try to power it on, it just shuts off. This is awful.  I would have recommended it prior as a decent working device to do basic things but this is crazy.  I shouldn't be having battery issues when this laptop has been used sporadically, NOT every day.  Now I have to give a poor rating.