The size was nice as well as the quality of colors. Problem was; mouse pointer freq got stuck somewhere and I would have to stop what I was doing and try to get the mouse to work. Several times the blue screen would appear. It had a frown then said it was fixing the problem and would go 0-100 but it didn't go away. Called tech and they temporarily fixed it, but it kept coming back. I sent it back but haven't gotten credit for it yet and they recieved it Feb 4 and it is now Feb 15 and still no credit to my account. What is going on?