Got this the day they said I would get it.. packaging was ok except that the smaller box inside the larger box was not really secure, but nothing was damaged inside.Hooked up all the stuff from my old computer except for my keyboard and mouse, since they sent a new one of each. Plugged it in and turned it on and it worked Great. Not use to windows 10 yet so I'll have to wait to give a good feed back on that. So Far everything seems to be working just right and really fast compared to my old XPS210.. But its still to early to tell and I've got a lot to learn still. So if I have any issues I'll post them as they arise. But so far, its what I expect for a great deal that I got.