I have purchased several refurbished computers through Amazon (different vendors) and all have met or exceeded my expectations. The issue with the computer I purchased this time was that it looked like the computer was taken from a shelve (where it may have been a couple of years), packed and shipped. There was dust every where, even on the CD/DVD tray. When I opened there was visible heavy accumulation of dust. I had to stop at that time to clean the computer before finishing the deployment. I expected this asset to be as clean as those I purchased before, to me it does not look like a refurbished computer. Thank God that it worked like it should.