I guess poorly made.The keys pop off super easy. My R key is broke.Two ports on the side of the laptop gave out, one usb and the aux port doesn’t register after an update happened. I can’t reboot the computer or rollback the update, keeps coming up as failed.Their support is down due to the virus. And their webpage is non existent.The only computer I have for work and it gave out like this in 4 months.In no way shape or form have I been rough, I’m careful with my things.Wouldn’t recommend if you are looking for something to last.