This is a non-starter for my elderly mother, for whom I bought this, so she could access her email and for a little web browsing (without the problems associated with her now ancient and insanely slow PC).Unfortunately, and I hadn't realized this, every time you turn on the chromebox, you need to log into it by putting in your gmail credentials -- and, if you don't already have a gmail account, you need to create one before you can use this.This was a non-starter with my elderly mother. She doesn't use gmail for her email (she's long used an email account I set up for her on rackspace, using my url). So, even after we created a gmail account for her simply so she could use the chromebox, she became confused between the now two email addresses, despite our attempts to explain that the gmail account was only for logging into the chromebox and nothing else.After a couple of rounds of this confusion, we decided to give up on the chromebox and return it. I think we'll instead move her to a refurbished PC with an i5 processor and 8GB RAM -- and that's actually a little less than the cost of this chromebox.