Item arrived on time in excellent condition. Booted up flawlessly and was able to register Windows 10 without a problem. Once I got over my anger at having to learn Windows 10 (which wasn't very hard, truthfully) this laptop has worked very well. Fast, quiet, powerful and with improved cooling so you won't need an external fan of any kind. My only minor quibble is that the product description should clarify that this laptop does not have a CD/DVD burner - it is read-only. I minor point but I would have ordered an external burner at the time of purchase had I known that. Thanks!