I would not recommend buying refurbished products.  This is the first time we did and I'll never do it again.  It said it was in excellent condition when we bought it.  When we received the package, the charger cord was very loose when you plugged it in.  In a week, it would no longer charge.  I called to see if I could get a replacement cord and I was told no.  I would need to return eveything and they would send another unit. I agreed. Bad move on my part.  The second one is worse than the first one. The touch screen doesn't work and the system shuts down when you are in the middle of something and then it gets stuck.  You need to do a complete reboot to be able to use it again and you lost whay you were doing.  This was a hundred dollar lesson learned.  I should have demanded my money back. Very disappointed that Amazon would allow such products.