I loved the communication with the vendor regarding a minor issue. Took care of it immediately by shipping a replacement PC via 2-day shipping!!! Also included a return label in for the first shipment which I still had. Second PC arrived in like new condition as was the first one... beautiful for a refurbished PC. Even had a few great extras that were not in the PC description!!! I would defiantly recommend My Technology Geeks as a refurbished PC vendor.