I purchased the silver color and chose the “excellent” option. The shipping was just like it said, came in one day and was packaged ok. Cosmetically was sound. Not a single scratch or chip anywhere I could see and screen was clear. Big problem however was the keyboard was not functional whatsoever. There were a couple keys stuck and when I pressed any key it wouldn’t register at all. The Touch Bar, trackpad, and Touch ID all worked fine, just the keyboard was unresponsive. I returned it and am currently awaiting my refund but overall the shipping to and return was smooth and cosmetically looked brand new but keyboard just was not functional! Also battery ran dead quick and got very hot even while it was just sitting not loading anything. Purchased another because I need it for school and this one came in one day like it said and is perfect so you’re rolling a dice on if itll work or not lol. Overall would’ve been perfect if the first one actually had a working keyboard, but the second one I purchased was space gray and it looks and works perfect!