I received my order quickly but upon opening the box I found that it didn't include the power cable, keyboard or mouse. When I called customer service they apologized and said that they would send the missing components in a week or so. They didn't seem surprised that the parts were missing and they didn't feel any urgency to get them to me quickly.I have no idea if the computer is any good or if it even works. I will update when I have more information to share.