A fantastic deal. I was very skeptical, but ordered it anyway. Everything was ready to go right out of the box. I had an issue with the delivery service leaving it out in the rain and one monitor was damaged. I contacted the seller to let them know that there was an issue with the delivery, and they responded right away, saying they were sending me a replacement monitor.The computer works perfectly. Not a big fan of the keyboard and mouse, but those are insignificant compared to everything else.To sum it up, excellent product, excellent customer service, excellent value. I'm very pleased with my purchase, and would definitely recommend them to everyone.Edit: they did ship the replacement monitor in a timely manner, and it arrived damage free, earlier than I expected. We've had the computer a few months now, and have not had any issues. Perfect product!