The product looked good but died only 2 months after purchase.  These units are really not refurbished if they leave the same old tired hard drive in them.  The computer one day would not boot up and showed a flashing red light on the front panel.When I called the seller for tech support, I found out there really isn't any.  I was connected to a friendly, but unknowledgeable  individual who informed me I needed to open the box and swap memory card and such to "test" the unit.  After dickering with this person (who said there was really nobody else with this unprofessional company,  she said she was working from her home and no other help was available).After her suggested swapping of memory cards and with no results, I told her I wanted to have another one shipped.  She  told me to call Amazon which I did.I was told only to return the unit to UPS after being sent a return label.  UPS would not accept the unit unboxed and told me I would have to pay $18 for boxing. Called Amazon and finally got Amazon to agree to pay for boxing the unit. Told me I would receive an $18 gift credit which I never did.The poor quality of the product, poor customer service by Skytech  and Amazon promising something they didn't deliver leaves a bad taste in my mouth. I would be resistant to ever buying another computer through Amazon and disgusted I had a computer that lasted less than 3 months.