Overall the computer is a great deal.  Got a good keyboard and mouse and wasn't supposed to according to the  description.  However the bios backup battery was completely dead and should have been changed as part of the refurbishing. But this is a minor issue. Was supposed to be a solid state drive but they sent a regular hard drive. The guarantee says 3 months or 1 year and repeatedly contradicts itself in the description. I told Amazon about it and they seemed very concerned at the false advertising and said they have a team that handles that. 3 weeks later and they have done nothing and probably never will. Typical amazon !Condition was very good and clean.The supplied instructions were clear and very good. The 1-800 help line was accessible and helpful.It is a great value. Computer looks like new.I have no regrets.