I originally bought this model at the end of September 2019.  Within a short period of time I  was faced with a boot error, where the machine just looped into the same fatal error message and failed to restart.  I lost my programs and data and sent it back to Amazon for a replacement.  I received the replacement in November, had it for 2 or 3 weeks and the same boot issue came up, wouldn't recover, and I wasted more time trying different ways to get it to reboot.  I took it to  Best Buy Geek Squad to see if they could get it to work, and they recovered files for me from my backup drive.  They were able to get it to come back--after reformatting it, only to have the same problem happen again in February, 3 weeks after the return date!  I've had many desktops over the years and have never experienced such instability and aggravation.  When I called Dell about the first PC, with their "on-site" service that came with Amazon, it was a complete waste of time.  They claimed the Amazon service plan has only to do with hardware, and they claimed my issue was Windows 10.  They also admonished me for going through Amazon instead of them for a service plan and tried to talk me into getting their (expensive) paid plan.  Dell is no longer reputable as far as I'm concerned.  I'm done with this PC and done with Dell!  The frustration and time wasted with this product has been a nightmare!