We buought this computer for our small business to run our printer and plotter software. Works great, haven't had any issues. Came with a mouse and keyboard. They only issue we had was it was slow to be delivered (but assume that's an issue with overall shipping courriers), but other than that this computer came undamaged and in good physical condition. We're not overlly tech savvy so it was nice to get a computer that serves its purpose. We're not gamers and it basically will run a few different printing programs and Microsoft Office. Super fast to start up and haven't had any issues. We haven't had any need for Tech Support, but we can vouche for the value of this product.