This computer has been deastically changed from the normal computer.  There was no loaded programs, you have to buy them.  Then you pay each year for the program. For instance, msn word cost $99 a year. Ad blocker, $199 a year.  Plus, if you buy you then have to program the operational functions in your computer.Could not download any information from old computer.  Actually, you have to build your own computer or pay a computer to do it for you. In two weeks, it said I had used over 90 percent of my memory. I would have to buy more memory.  The conputer mainly come empty of most everything. If you want a program, you have to buy it.Not good customer service.  Also, most instructions I followered did not work.I would not reccomend unless you are a computer tech.