Really wanted to like this.  I have 2 other Asus products that are true to the Asus tagline "Incredible".  This machine is still "in search of incredible".  Volume buttons were DOA.  Plastic case looks well constructed but it transfers fingerprints so efficiently that I don't think I have to wash my hands anymore to avoid Covid-19.  Windows S should be called SOS or perhaps POS.  Very limited app store for this OS.  Won't run 32 bit apps which I absolutely need.  Yes you can replace S with W10 and run 32 bit but the system runs like a drunk and blind pig under the resource hog that is W10.  Office is not free and neither is cloud.  Keyboard is not backlit.  I have an Asus ALUMINUM case Chromebook, backlit keyboard, FREE office, FREE cloud and the OS is lighting fast and feather light.  This machine cost $50 more and has none of those.  It's basically an overpriced Chromebook without any of the benefits.