This was the first refurbished computer that I've bought and I'm most pleased.  It arrived, I plugged it in, and I was up and running.  That's about all you can expect from any computer.  The computer looks new, runs silently, and is a pretty good upgrade from what I had before.The specific computer I bought was a refurbished Dell Optiplex 980 Desktop.  Most likely other Dell Refurbished units from Techno will yield a similar pleasant experience.