I purchased this Chromebook in June 2021 from Best Buy.  In October 2021, the screen cannot be displayed.  I contacted customer service.  They asked me to ship it back for repair after a few calls.  The computer died again in March 2022 for the same issue.  The customer service asked me to ship it back for repair again after a few calls. At this point, I really have no confidence in the repair or the product since the computer died twice in 9 months.  The company refused to replace it.  The only option is to have it repaired until the warranty is expired and throw it away.I went up to Amazon to read the reviews on this product.  The issue on the screen display seems like a common issue.  The local repairing guy told me that Acer has a high rate of repair, and their customer service has a long wait time.  Therefore, my experience is not a rare case.I speak for myself: I will not buy Acer products anymore.