It works for what I needed for my daughter to start Virtual Kindergarten. The only thing is I am having trouble updating from Catalina IOS.The item came with silver stickers on the outer shell to probably cover the numerous scratches. I didn’t remove the stickers because I didn’t want to get upset. I placed a pink, plastic case on it and my 5 year old absolutely loves her “Apple computer.” It is her first Apple product and so I didn’t want to go all out and purchase a new MacBook Air so this was an amazing deal. It came with the original OEM adapter, which did look practically new. The screen was free of scratches and the keyboard looked new.Understand that these laptops are used, and they will not look brand new cosmetically. My daughter has used this computer everyday for logging into Google Classroom. She is able to see and hear her classmates and teacher clearly. I have been able to upload her assignments and download printable PDFs for her to practice skills. Also, this MacBook Air connected to my EPSON WiFi XP-340 with ease.It isn’t super fast, but I am mostly using a newer iPad Pro so I am not use to waiting for a page to load. It is a great deal for a young child or college student who needs a computer for completing schoolwork.