When I received this computer it had “Remote Key Access” turned on for a public school and a password keeping me from logging in the the computer. To make a very long story short: I was able to bypass the remote key access password and login, but there was a notification on the computer that said “this iMac can be configured by ___ public school at anytime “. I ended up calling the school to ask them to remove the computer from their management system and found out this iMac had been STOLEN from their school and belonged to the Janitorial team. I was treated like a thief and felt humiliated. Amazon did not hold their “refurbished guarantee” at all, and they don’t care that this seller sells stolen products. Amazon cares about your money and they do not check refurbished products nor the sellers on here. Please be cautious . I spent $438 on a stolen computer that I can’t really use or sell.