I was skeptical about ordering a "refurbished" computer, but thought I'd give it chance. I ordered this computer, and while it's fully functional, comes with updated software, and processes just fine...it was loud as heck! I had to take it in to a computer repair shop and get one of the internal fans replaced, as the entire time the computer was being used it made that loud, crunchy/muted sound that sounds like gears are turning inside. And I emailed the company from which I ordered this computer to voice my complaints, guess what, no response?!I'm not saying don't order a "refurbished" computer. I'm saying, don't order one from this company.