As advertised on Amazon, DON'T BELIEVE IT! THREE ITEMS ARE MISSING!(1)  Specifications said this HP Laptop 14" contains: "Hard Drive Description: SSD")  There is ZERO HARD DRIVE. The only Storage is 57 Gigabytes, used up in one day.  Called Amazon Tech Support, all they will  do is let me ship it back for Refund.  I need this HP Laptop WITH THE SPECIFICATIONS AND HARD DRIVE I PAID FOR.(2)  THERE IS NO ADVERTISED MICROSOFT OFFICE 365 FOR ONE YEAR FREE!(3)  The HP Laptop installed a mystery "Administrator" without my permission or input.The only choice was DO FACTORY RESET and Download Windows 10S ... OK, BUT:THERE IS NO MICROSOFT OFFICE 365!  Again, the only thing amazon will do is " Send it back for Refund."