I purchased a 2017 Pro Macbook for my daughter as a Christmas gift in 2020. The 2017 Pro Macbook arrived in great condition and looked brand new. A couple months passed and the laptop did not charge and would not turn on. I reached out to the company via email and they were very cooperative and willing to work with me in making sure I was satisfied with the product. Eventhough my return window had expired, the company was still willing to allow me to return and replace the product. That spoke highly to me and I value this type of service. The vendor patiently waited as I had to wait  for a new adapter to be shipped to me. After replacing the adapter the laptop charged and turned on again. The laptop is up and running again. I not only highly recommend the Macbook but also doing business with the company.