I haven't contacted tech yet on this, but out of the box it took for ever to boot up, and after loaded up some software, trying to open some, the hard drive just churns, and eventually they open.  The sad part is the machine just shuts down every 10 min or so with an error message then reboots itself, but at times it doesn't reboot and states it can't find a hard drive.  I am calling them, but pretty sure I am sending this back.