I don't know much about this PC but what I know is it was supposed to be a fast operating system.It very easily stops working and even the cursor doesnt move when I copy past a file or run a software.I understand it probably was a good deal if it worked well but now I would even be happy if they could be more responsive to at least help me to figure out what piece can be replaced to give it the expected performance.The page refer me to HP website and that's useless!!!!I am not much techsavvy All I wanna know if why this PC is damn slow!!!!