The computer is in perfect condition, looks brand new but it was not properly restored to factory defaults  and  it won't let me permanently change the administrators password which means that everytime I turn on the computer I have to do a system reboot, and change the password again. To even get in. This is the third renewed MacBook I've purchased.  Never had this problem before.  But it really is a problem.  And I'm not just talking about having to reboot once a day.  If I reboot now, get a phone call, talk ten minutes and then go back to the computer I have to reboot again. .  Very frustrating!!!I called the company and they said I couldcreturn it to the company and they would try to restore it to factory defaults but the main reason I chose this computer was because they offered a faster delivery date.  I use my computer for my work and I needed it in a hurry not realizing they were just going to ship out a computer without properly restoring  iit's a four day turn around to ship  it back plus however long it takes to repair it and I'mNot in a situation where I can be computerless for five or six days. So I'm screwed.I highly recommend GHLY HIGHLY recommend against ordering from this seller:(?I've shopped through Amazon for aboutv18 years and this is the first disappointment I've had but its a biggie.  Don't get a computer from this company.