I will never buy another Google product. After having 2 pixel phones break and now the pixelbook screen hinge snapping on me. I'm fed up with Google products. The repair service they lost for the pixelbook informed me that google legally will not allow them to do anything other than offer me a new device at a reduced cost. It's a broken hinge, an easy fix that does not call for a complete replacement. After having done research on my device I found out that hinges frequently break on the pixelbook and google has been gaslighting customers instead of addressing this issue. Seriously, screw google.