This piece of crap died- wont boot up- no one to call- only emails- then a one hour chat and if I Pay $25 it will still take from 15 to 30 days to get it repaired?  up to 2 months if no charge in 12month warranty.it took 2 days just to get on a chat - if you don't have a back-up PC, YOU ARE SCREWED.Amazon was NO HELP WHAT SO EVER