I got my laptop quickly.  About 2 weeks while I was feeling more and  comfortable with it (I have 3-4 video meetings per week on laptop) my mic stopped working. I was on with tech support but they were unable to repair it over chat so they suggested I purchase a warranty and send it in for repair. I reluctantly did.My point is, this is the 2nd or third product I purchased through Amazon with flaws in last 6 months. If you are also unemployed and on a tight budget like my self, I would think twice about purchasing through certain websites. They are not for poor people.