I was initially very excited to find this deal from what I thought was a reputable refurbisher. I set it up right away when it arrived and powered on no problem. It was cosmetically in fantastic shape, not a scratch on it. The problem came when I tried to type in my wifi password, which starts with a "p". Repeated strikes of that key with increasing levels or pressure lended no results. Only when I pressed the key down almost as hard as I could would it produce the letter p. The same issue came with many letters. See my photo of me trying to type "test test keyboard test I am testing the keyboard on my new laptop". Utter failure. And you wanna know why it's so infuriating? The word "test" typed just fine. Which is almost positively the word they used to see if the keyboard was working. So be wary of this company. You can spend $50 more and get something similar that works form Best Buy or another more reputable online retailer.