I purchased a "Renewed" Macbook in good faith and trusted this offer. I now have a Macbook that beeps once per minute when it is running, as if it is having a power dip. Equally concerning is that it can sometimes be shutdown for hours--then, suddenly restart itself!! And, when trying a soft or hard shutdown... it just keeps rebooting itself over and over. I'm tech-savvy. Lots of troubleshooting. OS rebuild done, etc. Nothing works. When I figured out that this was happening, I was outside the return window. The company just flatly turned me down for assistance. I would never trust this service again. This sucks!!