I've had this laptop for ~3 hours; it arrived this morning. I know how to set-up a computer, so I began by simply downloading the Windows Apps that were on my older laptop. Not only did the Dropbox sync crash, but the entire laptop crashed - twice - simply trying to download apps. I have a 1GB FIOS wifi, so, yeah. I haven't even used the web, logged in/restored any of my login credentials, etc. The laptop was asked to do ONE thing, and it failed miserably. Back it goes. STAY FAR AWAY. Dell & Hewlett-Packard in particular, are building utter garbage. Back it goes.