1/3 were perfect 2/3 had problems significant enough that I will be returning them.THE GOOD: It's hard to go wrong with a ThinkPad. Out of my 3 units, all have better specifications than the listing. 2 have a backlit keyboard, upgraded Intel i5 8365U, & biometrics reader, 1 has the 720p webcam and a touchscreen.THE BAD: 1 has a battery that's been through 700+ charge cycles and it's life is significantly reduced, another's mouse/scroll buttons don't work every time also has a dead pixel on the screen. On another you can see the screen was replaced improperly leaving it bulging out and the bezel is damaged and will no longer stay attached to the frame. You can even see a gouge out of the bezel sticker where the tech used a sharp object to pry it open during screen replacement.To me "Refurbished - Excellent" means without the aforementioned defects.