The desktop came double boxed, and there was not a scratch on it. It came with 16 GB RAM and a DVD R/W. I have AT&T fiber internet, and I got 900 plus gbps download and 700 plus gbps upload speed. Although I am 75 years old, I live in Silicon Valley, so it was as simple as can be to install and get it up-and-running. Note there was essentially no documentation, but it has a one year warranty. Another reviewer hated the cheap keyboard, but I have a legacy keyboard, mouse and small monitor, so it was not an issue for me. For $238 including tax, you can't beat this refurbished computer.