Was extremely satisfied with the product for the first 4 months. On the 5th, the screen started to flicker and freeze. I thought it was a cable malfunctioning and opened it, removed and plugged the cable but the problem persisted.In the end, since its a touchscreen device, the only way to fix it is with a screen replacement (cannot replace the LCD cable by itself).Also during the disassembly process, I've discovered that the device might have experienced a few drops since some screws were loosen and broken.