Buyer beware! Ordered 3 of these touchscreen Chromebooks for my grandchildren as Christmas presents. They did not arrive in the original box or new cardboard box as advertised. They came wrapped in plastic bag thrown in a box with other items from my order. Two had significant glass broken/chipped away around edge of screen and scratches all around cover. Not what I consider excellent condition. Additionally on Christmas two of the computers do not have touchscreen ability. After researching and trying everything to get the touch screens to function, our efforts were in vain. Note that one of the ones without the glass chipped along edge of screen didn’t work. I’m very angry that the quality wasn’t as described. I knew they were refurbished but paid extra to receive the better quality and certainly didn’t expect them to not function this poorly. I will be returning all three and getting new computers from Best Buy. If you choose to buy this you may not get what you expect. We shouldn’t be made to feel like it is acceptable because we order a refinished product. I’ve purchased two Lenovo laptops from another seller that are refurbished models and they were/and are still absolutely perfect.