I bought this PC as a replacement for a media server. First the good: the description and specs were correct and amazing for the price. I was a little hesitant that it would truly include a 1TB SSD, but it did, as well as the 32 MB of RAM. It came with a new basic USB keyboard and mouse and included a USB wireless adapter (the pc is not wireless without this), which I had planted to hard wire it anyway due to the purpose of the purchase. The casing was in great shape and came with instruction on how to setup and the 1 year warranty information.Now the bad. When turning the machine on I got "No Bootable Devices Found" which i believe some of the reviews stated. I powered it off, grounded my self and slide the case open to check connections, everything we secure, not loose wires/connectors (it was shipped and handled by many people). Went in the Bios and there was nothing listed in boot sequence, but the BIOS did recognize the hard drive. I emailed the seller via Amazon and received a response a couple hours later asking for my contact information (my fault for not including), then waited a couple more hours. They finally called me back (not bad service per se, but a little slow for my taste). They had me try everything I had already tried, which I told them, and it ended up being that I have to reinstall Windows or ship the PC back for refund (not replacement). This is what is unacceptable. For me, I already had a Win 10 Bootable USB, so I chose to reinstall Win 10 myself, but the majority of consumers don't or wouldn't know how to do this themselves.I asked if they checked each re-certified PC they sell and ship, and he stated it was automatic process, and no "person" verifies the PC. Looking at some of the comments, this simple step would save money the business pays in shipping PCs back. I even asked for a credit for the trouble for me to install Win 10, what was supposed to be installed already and tested, and he stated that I could get a refund if I wanted to return the PC.Even thought the PC and pecs is a great deal, I would not recommend this company to anyone else.Only giving three stars because the specs are great and once I installed Windows, the PC is amazing fast and just want my media services needed, but receiving a non working machine is unacceptable, especially when it can be avoided.