The support was really helpful.I initially left a negative review because I had a network issue; however, they followed this up, and it works after all.  It is possible I simply had a physical issue, eg with the network cable, at the time.Continuing to explore it, but seems good so far, and thanks to the vendor for reminding me to try it again.One quibble is that the USB ports are "upside down", meaning you plug in USB-A plugs the other way up to what is normal, but not a huge issue.