First think I would like to say: Wow!This product is honestly amazing. I purchased this for my daughter who is a Junior in college and she absolutely adores it! I got here in about 3 days and that was just the regular shipping. I was so surprised to how fast it arrived. The computer itself was just like new. I bought it as a surprise for my daughter and she thought I had paid much more than I actually did. The only visible thing that showed it wasn't new was some white scruff on the top. Other than that, it was not noticable. I definitley recommened you purchasing the laptop at the fantastic price!