What I disliked was the fact that I purchased two Dell laptops and both of them did not work, I understand that they were refurbished items but I did think that ther would be no problem since they were both inspected and deemed A 1 . The first one would not connect to the hard drive , and the second one would not cut on, so mind you I have sent back two laptops in one month and I am very disappointed in your product . I will have to go to another store to get a replacement I don’t want to because Amazon was very convenient for me to buy. Sorry