Liked the idea of the value for the price.....then, I began unpacking.  Found the monitor had an opening on top and the screen had pixelated lines scrolling up and down from screen and found that it was also broken in back.  Mouse and keyboard okay, then the actual PC dell refurbished had the Dell tag loose.  Overall so far the PC works very good.  Better than I expected.  So if they replace the monitor and help me troubleshoot I would be a satisfied customer.- I contacted customer support and told them about my monitor issue and it was quickly resolved.  So kudos to customer service.  So they will send a replacement monitor for the one I got.  Very satisfying transaction.  Great Value PC.