We have ordered two of these from Blazing Prices in the last week, each one worse than the other. The first one that was supposedly completely refurbished had a huge dent in the cover that affected the screen display with a huge blue dot on the screen. It also had a chunk of plastic missing where the power plug attaches so that it wouldn’t stay charging. It was clearly not termed or repaired. The second or replacement product they sent has four non functioning keys.No options to adjust volume or screen brightness. These are not cleaned and refurbished in any way. Terrible products from Blazing Prices.