I loved my old Dell XPS that I bought six years ago. However, this new Dell XPS that I bought directly from the Dell website, in early 2024 is poor quality. I do not recommend you buy one.It has had numerous problems, I even sent it back to Dell for warranty work, and they reinstalled the operating system. It still does not work right; there are problems with both the audio not working, and the laptop screen (monitor) going blank (black).This is especially true when it goes into sleep mode. It does not know how to reactivate the screen coming out of sleep and your laptop monitor stays blank (black). (Fortunately, I can still use the machine by using my remote monitor.) I spend numerous hours remotely with Dell tech support, and nothing was ever resolved.My local, non-Dell tech showed me a workaround that works most of the time. It is a shame Dell has not issued an update to cure this problem or recalled the machines for repair.There is obviously something wrong with the graphics driver and, even with Dell approved driver updates, it does not communicate well with the operating system. Do not buy this machine.