My order was placed on Sept 16th, 2023 and I received everything on Sept 27th, 2023.This computer and monitors were packaged very well. They didn't skimp on packaging material.One little thing when they packaged the 2-24 inch monitors, is that they should have maybe put a piece of cardboard between the monitors that were facing each other when packaged. They were tightly wrapped though and neither were scratched..The computer itself was packaged very well. So much so, it surprised me on how well it was packaged.The only little issue I had was my DVD rom drive was not working like it should have been.I contacted and spoke with someone from Alta E. Solutions and he shipped a new one out to me and I received it in 3 days.The 2-24 inch Samsung monitors look brand new and the quality of the screen/picture is great. Web pages and videos look fantastic. Also was included were a keyboard and mouse. Although on the cheaper side I'll hang on to these for backup. 2-VGA and 2-power cables were also included.The SFF computer is fast, sleek and is a great upgrade from my older Dell. If I needed another system like this, I'd buy this again in a heart beat.All in all I am more than satisfied with everything. Great products, Great price and most of all GREAT customer service.If your looking for a system like this. Really, really consider this one.