Long story i understand if TLDR but: good cheap tower for the educated-I was time constrained, needing a windows 10 computer within 4 days.. I chose this after reviewing specs which are respectable at the price especially SSD HDD. After opening the box I was a little concerned. The keyboard has 4 keys loose but in bag, DVD player faceplate fallen off but in box, and many cosmetic flaws to tower. Because of my constraint I continued with setup. Note: the thumb drive included is not a windows key but a WiFi dongle. Do not hook it or Ethernet up on initial boot. I had both plugged in and had to call tech support. ATS (remanufacturer of my tower)'s tech support was really good only 10 min wait. Rep walked me through install, heard my complaints and is sending me new keyboard and DVD drive. Worked out ok for me so far but would be a nightmare if it were gift for none a by mom, grandma etc. Zero bloatware, pretty sure these are refurbished government PCs.