I never have luck buying most things brand new, and buying used has always been even worse. I took a chance on this notebook Mac. Upon opening it looked store new. The power supply was Apple too. Super fast and clearest screen. I am done with PC. PC’s are the technical equivalent to an old black and white TV. The Mac has no apparent heat, my PC notebook ran hot with its fan using energy. So far have not found any issues and concerns with this Mac. The return and replacement policy gives me confidence as well. Say bye to a PC notebook and constant bloated updates, get a Mac and be free.