When I first got it, first thing I noticed was the packaging was very good. The air bubble sleeve works like a charm. But, when I powered it on I noticed it was running very slow and didn’t seem like it was fully reset to factory setting as there were a few drives still listed. I restored to factory setting and this time it went through the entire process. Now it runs smooth and looks great. Hardly any blemishes and the screen is free of any scratches or dead pixels. Worth the buy. But, just like any other second hand used or refurbished items, make sure you factory reset the device before imputing any data or using it.