Product was not cleared before receiving.Purchased as a Christmas present and once opened and turned on I was prompted to enter a US CUSTOMS and BORDER CONTROL log in. Attempted to contact support and was told I would have to ship product back, let it be received and inspected and then they would send a replacement. I opted for a refund and sent product back in Jan 3,2025, it was received by Amazon on Jan 8,2025 and as of Jan 17,2025 refund has not been processed and has a process date of Feb 2025.I would not recommend this product.