I started working from home in Feb. 2020. I didn't have enough storage on my laptop and my computer started to run slow. My boss suggested that I purchase the one she purchased. I did and I am glad. I have sent several people to purchase this computer and they were delighted. Great price. Easy setup. Quick delivery. Not sure about the customer service because I have not heard from any one and I have not run into any problems so I will keep you posted. Definitely worth the money.