Was very excited to get this computer & even more excited when i experienced the remarkable difference in performance & speed compared to the HP Pavillion I had been suffering with for the last several years. I was able to seamlessly load all my pics/videos off phone in a matter of a few minutes which was a luxury I hadn't had with my previous set up. Then it happened...i went to power on the Del & nothing shows on the screen. The Del does power on & can be heard running but the only thing lighting up was a flashing orange power button.  After some back & forth with amazon & a brief exchange with Del essentially telling the amazon rep (on 3way calling) & myself to take a hike bc this refurbished computer was not under warranty, it was decided that a refund would be issued as soon as product was received. So if someone out there could advise me on how to get my 300+ pics/videos off a computer where the monitor doesn't come on I would greatly appreciate it.