At first, I was pleased with the computer but then when I went on my first zoom call, I found out that the mic didn’t work. I had also bought a card reader to plug into the USB-C plug that did not work, but I assumed it was the fault of the Card reader and not the computer. There was also a problem with the computer continuing to chime like I was re-plugging it in over and over once the battery was full.When I took the computer to Apple, they told me that the charge pinging is due to a third-party glass being put on the laptop and it was not registering it in sleep mode, so it was constantly overcharging. They told me that not only did the mic not work but the ports don’t work so I can’t plug in an external mic or anything else into the USB-C plugs. They said that there was something majorly wrong with the logic board/brain of the computer I’ve been asking Amazon and this seller to just swap out computers. I don’t even wanna refund. I just want a working laptop. I contacted the seller before the return window closed, but they did not get back to me with options until after that window closed and then refused to do anything. First negative review I’ve ever left an money down the drain.