The chromebook itself is fine but the usb charger was bent. I did a chat w amazon and they said they were shipping me a charger but it has not arrived yet. I emailed the seller and they said to order another charger and they would refund me? No thanks. Sounds risky. Order the “new again” almost worked perfectly but if the seller would have taken a quick glance they would have seen the bent usb plug. Still no charger has arrived.  Great chromebook though