Owned for two months before I started getting a flashing battery charge light which was a battery error code. Luckily I bought the service plan with it. I found out today it is unfixable, so they will refund me the cost of it. In the meantime, I have had to wait three weeks without my laptop between shipping and waiting for the diagnosis, and now have to wait for the refund, and then find and buy another laptop. I am not sure I will buy another Dell, as this is a hassle, and I need my computer every day for my real estate business.