Just bought this laptop after seeing mixed reviews on here and looks like I happen to be on the 1 star side. Got the computer yesterday and when I opened it up and plugged it in it booted right up. Was on it for around an hour and then I had to leave so I decided to shut the computer down. When I come home a few hours later the computer no longer holds a charge. The PC does not boot up at all. Unbelievable that someone can sell products that don’t even work properly. Super frustrating, I just needed a computer to get me by for the meantime but it can’t even do that. I have contacted customer support via email and voicemail so I will change my review rating depending on what happens next. So far, no good.