After having owned this PC for less than a year, I can tell ya Ill be a MAC user from here on out. Dvd drive failed completely in less than a year. Tech support is just not available at all. I had to troubleshoot this POS myself. PC would not boot to Windows at all. The PC kept wanting to rebuild itself. I looked in BIOS and didnt notice the DVD drive there. So I unplugged the SATA cable and power from drive and it booted fine. Im going to get an external DVD drive to replace the cheap one included with unit. Never again.