You're playing roulette with your money if you order one of these refurbished computers via Amazon. You might get lucky; you might not. We ordered two Lenovo laptops, one for each teenager to use for school work. One computer arrived and worked just fine. Four months later still no issues.  The other computer's operating system would not initiate after delivery. I wrote to Amazon. They referred me to the seller.  The seller -- Blazing Prices -- never responded to multiple messages. We had no choice but to pay Microsoft and install, with some trouble, a new operating system.  Four months later the computer is operating fine, at least. My kids are getting their homework done.  The other issue is that the computers were supposed to be the same model, but one is a heavier model than the other and that kid complains about the extra weight. So caveat emptor. I'm disappointed by Amazon, which must know from all these reviews that there are plenty of problems with the sellers of refurbished computers.