This arrived on time and was very well packaged !  Set up of Win 10 went very smoothly with no problems following their well written instructions. Prime Time Buys did and excellent refurb on this PC !  Quite honestly it looked brand new !  ( inside and out) I have worked in the computer industry over 41 yrs and have seen tons of hardware literally - this refurb was very well done.  I had one small problem and called their number.  They answered the phone promptly, were very polite and understanding and quickly resolved the problem to my satisfaction.  Nice people to work with.  Set up hardware and software and it runs very well - no glitches !Like others, I was skeptical of buying a refurbished PC, but I am very pleased with the experience !