Just got the laptop and am setting it up. It's in perfect condition for a refurb, no scratches or dents. What I like is that it's FAST. Well, for me anyway, It's smaller than I thought but my biggest problem is the screen quality. It's very washed out and hard to read and there is no way to calibrate the color or contrast. For me this is less than ideal. Still, I'll keep it and try working on it a bit more. If anyone has any info on how to adjust the screen, I'd be more than happy to hear from you (and yes, I do know how to work the zoom :-)