Let me come straight to the pointSeller feedback: Prompt, laptop in good working condition, basic packing done. UPS delivered faster than expected. Upgraded specs looks good.Laptop feedback. Postive:  As the seller upgraded to 1TB SSD and 16GBRAM, the response of this laptop is good. Remember this is not your gaming laptop. For students and for working professionals, this laptop does it job. HP should have focussed on making the laptop keys butter smooth but its not a show stopper. Overall good buy for the money spent. Suggestion: Once you recieve laptop, install anti-virus, install latest patch of windows 10, register your product in HP for warranty. All the best!