I ordered this laptop online after blowing through 3-4 ATROCIOUS Lenovo "Thinkpads" all of which were plagued by terrible problems and worse customer service. Thankfully this Latitude is the answer to my dreams - great keyboard, easy screen, feels great and the best part: everything is functional. Thank you Dell and I encourage others to continue buying American-made products.The only quibbles I have with this laptop is:- not powered by USB-C, when nearly all other devices use this- backlit keyboard occasionally turns on on its own without even touching it, which is extremely annoying.