I've bought 5 refurbished computers from Amazon, the first three were perfect. But the last two... total dudes. Neither one worked out of the box, this one especially, immediately the hard drive began clicking and squealing when turned on. I sent it back, but I won't buy another. Apparently, about 1 in every 4 or 5 is DOA. I know no one refurbed the one they sent me, no way someone could miss the non functioning hard drive. I've looked elsewhere and found refurbs that are actually refurbed.