Extremely fast shipping (1.5 days)!  Also very protective inside packaging.  I am very impressed, for a "renewed" laptop this looks brand new.  There is an included quality assurance check sheet signed off by multiple people, a nice touch.  There is a  detailed set up guide which has tech support #'s (just in case).  Also the invoice was very descriptive of the components inside the laptop. It is exactly as ordered.  The performance so far has been fantastic, very easy setup with no problems.  I would highly recommend buying from this company.