Laptop came stuffed in an unsealed plastic bag inside a box and included a third party charger.Computer was completely dead with no signs of life. The charger cord kept falling out of the port. Obviously no one bothered to see if the unit was working before it shipped.What really made me furious is that I had to wait 30 days for the refund of my money. This wasn’t in any way my fault. Why should I be out my money for a month. NEVER buy reconditioned computers from Amazon EVER.Customer service was unsympathetic and seemed annoyed that I was even complaining.Boo