I love my new laptop, looks nice and sturdy and I was a little undecided at the time I bought it since there were only a few reviews, but now I am happy because I can see that I made a great decision.I had no problems with it since I first used it but I will update the review if I find any issues.It was delivered with office, most software was already installed so I didn't have to purchase anything separately in order to use it, I just entered my account and passowrd and I could start using it .The screen quality is good, the sound is clear, now I can watch movies on Netflix every day.