A lot of these Business desktop computers, especially refurbed, are pretty good bang-for-bucks. This is no exception.Everything was as advertised, and I didn't have the same problem that another reviewer had where there was visible cosmetic damage. After opening the unit from the packaging I gave it a good once-over to make sure everything was up to standard. It was all cleaned out inside, no dust left behind, and no damage on the outside casing.The only one "negative" was the Key used to activate Windows wasn't genuine, but one quick email directly to the seller (Not via Amazon, as I never get emails from Sellers via Amazon) and I had the key working. Bing bang boom.Thanks a bunch guys! Much appreciated, nice little easy media pc.