I bought this as a Xmas present for grandson in Dec, and by mid April the hard drive was toast, the blue tooth was hit and miss and Blair said I was out of luck. They suggested I buy a new hard drive and said they would help give me advice on how to install it. Thankfully my IT background kicked in and I reinstalled a new drive, bought a new wifi adapter and reinstalled Windows.  It's working again but I have no idea how long. Don't trust reconditioned because 90 day warranty doesn't help when a product breaks at 120 days.