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    Let me start by saying that when the computer worked, it was good.  The problem is that the computer worked for only a few weeks.  When it first arrived there was an issue and so tech service (took a few days to return my call) had me reseat the ram card and check other things and the computer worked.  The issue was that the PC was turning on for a few seconds then it would shut off and restart.  This was a reoccurring problem on CyberPowerPC website.  After a few weeks, the PC did not have a video signal, so I called again and this time, they did not call me back at all.  I emailed them and they finally responded with videos on how to troubleshoot it and nothing worked, so they want me to send it in for repair, but I have to pay for all the packing and shipping, even though it's been broken less then a month after arrival.  Attempts to contact them have been unsuccessful.  So what can you take away from my review:1. The PC is a good value, but you take the chance of a horrible experience like me and other people who have written similar reviews.2. The CyberPowerPC customer service is horrible at best3. Amazon customer service was excellent in handling the returnThe reason for not returning the product sooner was there is no video signal, so I have no idea how to wipe the PC with any of my information from the few weeks it worked.  But at this point, I'm going to have to roll the dice on returning it instead of having an expensive paper weight.