Update (8/17/23): Changed my 5 stars to 3 stars. I've now been using this laptop for 3 years, going on 4, and while it has survived college with me so far, it has just barely managed to hang on, in a literal sense- half the screen/frame has cracked off and I've held it together with tape for about a year now. The PC itself has had multiple glitches, including a particular recurring issue where it will not turn on when an update is being downloaded, and you kind of have to press random keys and hold the Power and Sleep buttons until it finally reboots itself. The amount of time it takes to reboot is completely variable, and I have missed classes and exams due to this time period reaching several days without rebooting.The battery life after 3 years has dwindled by a LOT. I'm at 85% currently which will last me maybe 2 more hours before it dies. The time estimate next to battery life is also completely wrong and fluctuates randomly (for example:100% 4 hours, 75% 1hr30min, 45% 3hr. This does not reflect the actual battery life of course; even if it says 3hr left at 45%, it will only last 1 hour.)The headphone jack and speakers have randomly stopped working probably a handful of times over the past 3 years. The charging jack doesn't hold the cord properly anymore and I can't go an hour without having to push the plug back in because it has loosened and stopped charging. Around 1.5 years of using this laptop, I had to entirely replace the battery and buy a new one because it completely died on me.Otherwise, the upsides have been the backlight and the fan/heating up. The backlight is a trooper, it still works fine. The fan is still silent and the laptop barely ever heats up/overheats.Also, for reference, you can't even run Minecraft without it lagging a lot and being glitchy. Games will make it overheat. So probably don't get this laptop if you game.(original post from 2020):I’ve been using this laptop for about a month, and I’ve been very impressed with its performance. The internet works really fast, even with a ton of tabs open. It does heat up a bit, but not unbearably so. My main issues were with the audio levels and loud fan, but I managed to fix both with a bit of settings adjustments. The fan is practically silent now!Otherwise, the laptop can power on and off extremely fast, the backlit keyboard is gorgeous and very useful, the graphics/screen quality are great, and it is as sleek and smudge-free as the day I got it. I’ve heard Acer doesn’t have the best reputation for quality but this laptop is fantastic. Will maybe update in 6-12 months.