I loved this hp as soon as I saw it and had to have it. It’s a great laptop, the only thing , for me, was that it came with 1 year complimentary of Microsoft 365 . So coming from a Chromebook and used to doing almost everything on my iPhone-I was literally lost for a year until the subscription ran out! I couldn’t find my downloads,  get my pics, Oh it was a mess! Which would probably be a good thing for most people, but coming from a not tech savvy person, ♥️’d the computer, hated the 365… I should have researched it a little more and taken a basic Microsoft class.. I ended up adding my google extensions and it got pretty messy. But now that it’s gone, I use it a lot more!!Also don’t forget to charge the battery as instructed, not leaving it in all night… lol-Which most people probably know, because I did drain the battery by the overcharging it too much. Now, I have to leave it plugged in pretty much. However still 5 stars because those are all my own technical fouls! Hp makes great laptops and it still is a very nice one..And how can you turn down pink!?!😜💕💻✅