Final Update, 8 30 24 ;I bought this laptop for ONE purpose, it is a duplicate ofmy 8 year old laptop, for emergency backup.After setting it up I kept it in it's original box and set it aside,checked  6wks + - later to make sure battery was still ok,the laptop locked me out, DELL was of no help, and the custservice number for this laptop didn't even pick up lol.So to salt the wound after wasting close to 9 hours totalon this project, I  was charged about 20% restocking.80% of my purchases are through Amazon, I plan toonly buy prime from now on , no more 3rd partyrefurb items.Update/edit;I finally got it set up.After shutting down and trying the next day.One issue could be that I'd been prompted toreset me email password in yahoo, that wasa horrible mess, then my laptop kept tellingme that the pass was wrong, then all thesuper lame, tedious puzzles from the laptop'investigating' me as if I didn't own my ownlaptop. We should not need to go throughthe email hoops just to get started withour laptops.Now that the laptop is set up, it's just as goodas the E7450 that I'm using now, I put thenew one back in it's protective bubble packfor future use as an emergency/urgent back-upwhen/if my main laptop freezes or stops working.Wasted the entire afternoon with this laptop, still not set up,not even past my birthdate lol.Unbelievable frustration, it keeps having me solve puzzles,to make sure I'm not a robot trying to hack my own laptop,not even letting me set it up. Then when I use my emailit won't let me sign in saying I'm using the wrong password.Around and round in circles. Very , so not , happy.Can't send this back soon enough.The comical thing is that I have an earlier version ofthis E7450, I got this one as a emergency backup, lmao,good luck. Treating me like a criminal when I haven't evengotten it set up yet, and can't set it up AT ALL withoutgetting my email verified that it will not allow me to do.