I purchased this MacBookPro and loved it, but soon after I got it (about two weeks) the screen had issues.  It was within the 90 day return window so they accepted the return immediately.  I received my refund very quickly, and purchased another one from the same seller right away.  The first one was most likely a fluke, because my current MacBookPro runs great with no problems.  I purchased the protection plan, so repairs would have been inconvenient, but not tragic.  Hey, things happen--these are machines.  I am very happy with the seller and how well and quickly they made things right.  I will definitely buy from them again.  Thanks, I love my MacBookPro!