The refurbished Dell Optiplex 9010 arrived on time, unfortunately it was missing the power cord. Contacted customer service. They were very friendly,  apologised for the mistake, and got a power cord shipped to me right away. Once I had the power cord, set up was straight forward. Despite this machine being a few years older then the Dell Inspiron machine I was replacing, it is lightning fast compared to what I was using before. I also appreciate how compact the machine is since I am using it in the kitchen area.