Was excited to try this product after the reviews. It came bulkier than expected but does look exactly like the pictures so that was my oversight. I was never able to log on and when I called for assistance I could not understand what the person on the line was saying so I hung up the phone and returned item. Having never been able to use it. It  came in good condition with all working cords and batter. Too bad there was no better pc-set up options. It should have been straight forward but it wanted a PW right off the bat. I didn't have said pw