The computer itself met every expectation. It took a while to bring it u-t-d with security upgrades but that is to be expected. I had a slight problem with the wi-fi adapter which is the USB type. I called the Help Desk number clearly provided and, while I was leaving a message, a very nice fellow called me back. He listened and promptly sent me a new USB adapter. I received it just as he said I would, installed it, and it has apparently fixed my issue. Fingers crossed. I'm most grateful. The company also added a few little extras in the box that were appreciated. Buy with confidence. I will return to this company whenever I can.