Cosmetically these were a disappointment as compared to other refurbishers.  All 9 of them had slot bracket missing on rear because video adapter was robbed out of them.  Couple had rubber feet missing as well.  So I would class these refurbs as C grade to B- at best.  A couple of the cheap mice disintegrated in the shipping process- threw away.  Also, Blair tattooed their name all over OS & desktop screen which was annoying to have to remove.Operationally, so far so good...Update: the seller made concessions for the issues for a more satisfactory rating.  This was appreciated.