I bought one of these  Chuwi HeroBook Pro 14.1"  laptops in March, fitted with 8GB RAM and 256GB SSD. ,  It is a really nice medium-performance laptop for the price and is still running well. Based on being satisfied with the purchase I purchased another one.  This one worked for a few days and just stopped turning on,  it is as if though the internal power supply is faulty.  I took too long to return it to Amazon for a swop out, but I did not worry since it was still under warranty. I got in touch  Chuwi's support asking requesting replacement or repair.  They eventually got back to me asking me to courier it to Hong Kong and included the following:- 'Due to the severe new crown epidemic in Hong Kong, it may take a long time to repair ... ' . My problem is that the cost to courier this say via Fedex will be high, and also that I did not expect that there would be no US support back up.  The cost along with the excuse  in advancer a long repair delay  means that there is no point sending it back for repair under warranty, it also means that I will never buy from Chuwi again, and additionally, won't easily again buy electronics unless the warranty can be serviced in the US.