I bought my laptop a few months ago and now recently another user popped up on it and took away administrator now I can't do anything on MY laptop that I paid $800 for this company doesn't know how to properly erase data on the laptop when selling it used , I tried to call them and they tell me they can't do anything because it's been over 90 days this wasnt a problem 90 days ago and it shouldn't be a problem at all they should have properly reset the laptop