The major part of the product is fine.  However, the dvd player does not work.  Door won't open and when opened by hand won't respond to cd or dvd player anyway.  Received many e-mails about the problem and has a statement that says to respond with answer above where they have a place to respond.  This does not work and can't be done.  I have used the reply part of my e-mail to no avail.