Started having problems with laptop typing brackets when any key was pressed. Contacted seller for return to repair since I had downloaded an expensive software on unit. They offered to send return label, but I returned via Amazon return label. Once returned I received a refund for .01. After almost a month I messaged seller to ask when I would get the laptop back and they replied that I had returned it past the return window and if I paid return shipping they would ship it back to me. Messaged back to see how much the repair would cost and no reply. THIS SELLER KEPT MY ITEM WHEN I RETURNED IT FOR REPAIR!!  Who does that???? I am out the money I paid for this laptop and it is in the sellers possession. DO NOT RECOMMEND AT ALL