I actually have a couple of these computers, and it works great for what I need. However, I reveived this one without Windows (or any OS) installed. When I contacted support for the company that refurbished it, I was given the choice of returning it or following some instructions to install Windows. I didn't want to mess with returning it, but then realized that there was no Windows profuct key on the computer. It would really be nice to get a computer that you can turn on snd use. My rating is based on this, not the laptop itself.