I was incredibly weary buying this product since it was refurbished and I read some of the bad reviews. The computer came, it works perfectly fine for the most part, and overall is really nice. HOWEVER, the computer itself definitely has a battery issue (it’ll be at 100% for hours or when I turn it on or when it’s plugged in) and then quickly drop. Sometimes dropping as much as 80% in 10 minutes. The computer recommends the battery be serviced, which I’m guessing means a full replacement (which will be $200+).Definitely get what you pay for, so be aware the computer may have issues.