Where to start...Ordered this for my daughter so she could play some games on it. DO NOT buy from this company, it takes them weeks to fix. Yes it's refurbished and it's a good price BUT this company should have made sure it was in working order prior to shipping it out. After weeks of back and forth we finally found out it was a bad hard drive. After another 1 1/2 weeks of waiting for the new hard drive to arrive NO ONE ever called to walk me through installing a hard drive after notifying the tech who helped me on the phone. Luckily my daughter is smart enough to figure it out so now she has a perfectly good computer no thanks to this company. Oh and do not bother trying to talk to anyone on the phone it just goes to a voicemail that is never answered or returned. They only respond by email and does not take any responsibility for the junk they sell. If I could give them negative stars or zero stars I would. This company is a joke and I hope everyone who reads this decides against buying from this company.Zero stars for customer serviceZero stars for product quality