Refurbished by Micomp. I have had good technical support from them. Small glitch at start up, which they helped me with promptly. Delivery was fast. Computer seems fast. I have gotten it set up like I want it. Beware of Amazon advertising. This was advertised as a small frame with wi-fi, and came as a large frame with no apparent wi-fi. This is a very inexpensive way to upgrade from windows 7 pro. I do no gaming, so am clueless on that.