Worked fine for a few months then started crashing. Won't play speakers (actually it broke my speakers, two pairs) won't play headphones. I can't get any help. I've contacted Amazon, USTechno, HP, and square trade. Either no one will get back to me or they say to contact someone else. I've been trying for over a month. Nothing. Don't buy this. DON'T buy an HP if you're hoping for support. Don't buy from Amazon or third party. Go to a computer store!