Updated.....we started having trouble with the PC 11 ½ months in.  Tried calling, waited on hold hung up on us.  PC's working on and off.  PC dies, on 3rd attempt finally get thru and they tell me I'm out of luck because even though the parts carry a 3yr warranty they'll only honor 1yr.  Explain the back and forth, I was actually out of town when a lot of this happened.Sent flight info, hotel info, work info, don't care.  They only care about getting you to post great reviews within the first few months then garbage. The internal memory is not gaming grade, the graphics cards are cheap, and again, COVID, NO COVID, customer service is terrible and they don't stand behind there product.I get that money claim was borderline, but you would think something would have been done, anything.  So we have a PC she'll that the power supply went out and fried the graphics card.  And they could care less.Find a different companyMy son moved from an Xbox to a PS4 and now has added a gaming PC.  After much research he decided on this one. I felt comfortable based not only on the amount of reviews but the reviews themselves.  It's been 2months, no issues, strong reliable PC with zero issues.  We couldn't be happier with our purchase