I ordered two laptops from them. The first died without being connected to a power source. The 2nd had even more issues. The keyboard stopped working, the battery needed to be serviced, the laptop was dented and the trackpad stopped working. I would completely not recommend you order a laptop from his company.*UPDATE* - This is the worst product I have ever ordered off of Amazon. It has been painstakingly difficult to even write this review as the keys on the laptop I purchased from this company are sticking VERY badly. I am constantly having to go back and correct double lettering and spacing, or keys not typing all together.  Also, the space bar double spaces. That's just the beginning. The battery is listed as "service battery." This was the case as soon as I took the laptop out of the package. Even more, the trackpad is now going out. Keep in mind I have had this laptop about 2 months. Let me be VERY CLEAR (I do not write reviews) DO NOT order from this company. You WILL regret it. Take my word for it, I am not someone that complains or writes reviews regularly. As mentioned, I order from Amazon VERY frequently, and I COMPLETELY regret this purchase.**UPDATE - NOW the mouse cursor just randomly disappears for no reason. I have to close the Macbook to see it return to the screen. Just one more problem to add to the list. PLEASE DO NOT PURCHASE FROM THIS COMPANY. THEY WILL SELL YOU A HORRIBLE PRODUCT. I never write reviews, but this company needs to be removed from Amazon.