So the laptop showed up on time. It was very well packed and secured during shipping and that pleased me so it could not be jostled around. Upon opening I haven't wiped anything off and I took pictures so it's as is how I received it. The charger is in excellent condition it's been plugged in for about 30 minutes now and it says it's at 69%. The case has kind of a black matte finish. It's very light weighing just over 3 lbs I think. The back lighting on the keyboard is awesome. My understanding is it has two settings for brightness although I've not confirmed that yet. The mouse pad is really good. Usually I use my mouse it's wireless with the USB connector. But for the first time ever I may not do that. Previously all the laptops I've owned over the years I have just shut the pad off on the laptop itself and again like I said use my wireless USB mouse. The mouse pads always felt really sloppy to me but this does not. This is a good size pad yet was plenty of room left on either side and it has five keys on it so I will see what that's all about. It didn't take long to set up at all no hiccups no issues it just thank me for my patience and went through the whole spiel and then was ready to go. I'm going to see if I need to update drivers and if I need to update BIOS on it. So I'll come back in like a week and then I'll come back in like a month and just add to it and share how it's doing. Cuz that's the real test longevity. I will be on the lookout for the bottom of the laptop to get hot. Also I'll be checking to make sure the charger doesn't heat up. It's interesting along with the pictures there's one that I sent and I just cropped it real thin and if you look at it it says exactly what I got renewed and then underneath that over to the left it says "NEW" so I'm not quite sure what that is about interesting I have heard they on these business computers with Dell and others they send them out and it's possible that they're not even taken out of the box or they're taking out the box but they never used anyway interesting. So just recapping it came on time, really packed nicely, battery charger excellent condition, the laptop looks to be an excellent condition, the mouse pad is easy to use, the back lighting on the keys is great, it's lightweight and it didn't take very long to set up. At this point I am very happy the real test is going to be how long the battery will last. One of the reasons I picked this company was because if you scroll through and it gives you the particulars or specs at the bottom of those particulars it says battery life "8 hours". I thought that was pretty bold to actually put a number in and commit to it. I'm anxious to see how long it lasts. I hope the review helps.