This notebook was shipped fast and arrived in less than perfect packing.  Maybe it was a refurbished unit but I doubt it because it is in perfect condition with nary a fingerprint on it.  It arrives with scant documentation.  One sheet of paper to tell you where to find the Win10 activation key and a 2nd piece of paper to tell you to make USB emergency Windows boot key.  No manual.  After I booted it up for the first time I initially panicked because the track pad did not work and I had trouble getting thru the Win10 setup screens.  I then plugged a wireless mouse into it and was able to navigate the setup screens.  Win10 need a TON of updating which took a very long time. Track pad started working after updates.  Now that the machine is fully updated I am extremely pleased with this laptop.  The SSD boots into Windows very fast.  The WIFI works great.  8GB of ram is perfect.  The battery performs like new and holds a charge for a very long time.  My wife uses it and doesn't need more hard drive space because she only uses the web browser and MS Office online version.  She saves lots of stuff in the MS cloud drive.  So storage is just fine.  The SSD still shows about 80gb of free space.  At this price point you can't go wrong.  I purchased this unit to replace an HP Stream 14 purchased at Walmart.  The HP Stream was awful and included only 32gb of system memory you couldn't even update the HP stream due to very small HD size.  I returned it and got this one for less than $100 more and it's perfect.  The i5-4300u processor is no slouch - it's powerful.  I think we'll get a lot of use out of this machine.  It's much better than old laptops I paid over $1,000 for. EDIT: I just realized the laptop I received does NOT have the mouse/toggle between the B-G-H keys.  However, the photo on Amazon does.  No biggie - I never use that thing anyway.