I purchased two of these computers for work. One worked just fine and I have no complaints. The other had a screwy keyboard. Press Y and get a Z. Press Z, get a Y. And all the uppercase number characters were wrong. Checked to make sure the keyboard was set for United States English and everything was correct there. I was on hold with HP support for over an hour. Then the jerks picked up and hung up on me. Sending the one back for full replacement. Thank God I bought this from Amazon. No hassle and fast replacement.