I had this for 5 months and had an issue with it so I sent it off to get it fixed through warranty. I guess the lcd was cracked and I know for sure this Chromebook has never been dropped or kicked, stepped on because it stays in one place! I had gotten an estimate to fix and it would have cost almost as much as I paid for it so I got it sent back not fixed by my choice because I won't pay that much to fix it and they only guarantee part for 90 days..sorry but in my opinion if something happened again they probably wouldn't cover it anyway. I will never buy a Samsung product again in my life!!! I bought this for my daughter for Christmas and it only made it that short amount of time. I would advice to really looking into your warranties before you purchase this Chromebook.