As a medical practice, we order devices like this in bulk to deploy to nurses, doctors, and other staff. One of these deployed Lenovo ThinkCentre towers had a faulty Ethernet port. It would continuously disconnect from the Internet. After inquiring to Refurbees for an exchange on this one device after six were originally ordered, there were little to no responses to inquiries about an exchange. It has been nearly four weeks now, and we still have a ThinkCentre that cannot be used by staff because of a faulty Ethernet port.