I have to say, I'm pretty disappointed with the of this laptop. I had high hopes when I purchased it, expecting it to be in "excellent refurbished condition." Unfortunately, that wasn't the case.Right off the bat, as soon as I opened the laptop, I noticed debris all over the screen and keyboard. It was not a great first impression. To make matters worse, there are several deep scratches and very noticeable dents on three of the four corners of the screen, as well as two on the keyboard.Another letdown is the keys. The "a" and "e" keys have clearly rubbed off from use, which is expected for a used laptop. However, instead of replacing them, they simply put stickers over them.To top it all off, the screen is covered in what appears to be small chips or scratches.I could overlook these cosmetic issues since I purchased a case that covers most of them.  Unfortunately, I have my concerns about the performance of it as well.Firstly, the battery has already reached 573 cycles. Service is already being recommended.Furthermore, the generic charger that is included takes an incredibly long time to fully charge the battery and, to make matters worse, it gets excessively hot during the charging process.Lastly, even during regular usage, the laptop itself tends to become very hot after just a couple of minutes.Considering these performance-related issues, it becomes increasingly difficult to justify the purchase of this laptop. The only reason I am hesitating to return it is because I urgently need a laptop for school, and I simply do not have the time to ship it back and wait for a replacement.