Have had many laptops--IBM Think Pads, HP series, Dell and most recently an 8-year old Sony that I replaced the hard drive with SSD and finally was about to die.  Purchased this based on online recommendations, price and current reduced computing needs.  My first Acer product, and is now used mostly for email, internet and some light document producing.  8th Gen i5 processor is little improvement over my i5 3rd gen--fast enough I guess, but I expected a lot more (would not work well for gaming and speed driven apps).  Screen quality is acceptable but not as good as slightly more expensive HP laptop recently purchased for my wife (HP i5 is also faster).  Hardwear is nothing special, but does not look or feel overly cheap.  Large track pad that is pretty sensitive, but I use a mouse most of the time and the keyboard is a long reach if you are going to do a lot of typing (and I have long fingers).  Keys function well, but this is always a personal preference.  There is no signal light for "NUM LOCK" or "CAPS", can be a little annoying, but not that big a deal I guess.  Key backlighting is good. 1080 screen is OK but not all that sharp compared to other slightly more expensive brands.  Internet/browser connections are a bit sluggish, and I do not have a lot apps, and basic security software--this could be Microsoft and Chrome issue as much as the PC.  Actually my biggest complaint is how badly Office 365, especially Outlook perform, after a couple of months still have to reset often, and have not been able to consolidate my multiple mailboxes on Outlook 365--many, many bugs and I guess we can blame both MS and Acer for this.  In summary, for the price and my basic computing needs it is as advertised, but if you are used to/need more power, "Ultra HD" screen quality and the little functional upgrades in machines that cost $50-150 more-- you should probably consider some alternatives.