This laptop CAME with Intel AND Amd display software installed. Why HP? I kept using it and keeping the software up to date until I was getting a blue screen of death DAILY. Other people were getting the same issue with the same HP laptop! One person suggested I uninstall the Intel software and BAM no more blue screen of death. This was over the course of MONTHS. I thought the laptop was defective with a failing hard drive, corrupt files, maybe I checked a box I was never supposed to check…it all ran through my mind. I never would have guessed NOR was HP helpful what-so-ever in my experience. They said it was fine. Even after seeing the reliability reports windows generates after crashing!