Product was used very sparingly since we bought it. Maybe 6 hours at the most since February.  Worked fine until the SSD inexplicably stopped working the DAY AFTER the return window closed. Ridiculous.I should now add to this review that the laptop is totally dead. Worked fine for a few days after replacing the SSD, but now it doesn't even charge or turn on. Dell Tech support wants me to send it in for an estimate to repair. 40 bucks.... plus the cost of what will likely amount to swapping out the motherboard. Not happening. Already paid 600 bucks for a paper weight. Worst experience I ever had with refurbished piece of hardware.  Buyer beware.