Waste of time and a money. Buyer beware. Just because something is preowned or “refurbished,” it shouldn’t be trash. I purchased this for my nephew for Christmas. Upon opening the computer for set up on the 25th of December, we noticed the font of the screen was scratched (picture attached). Once plugged in and turned on, we noticed the whole screen was/appeared shattered all across it (pictures with swirl white background attached). Obviously it was unusable and not up to bar with the advertisement. And talk about a crappy “gift” to give someone (he’s 11 hence the purchase of a  refurbished computer but still, I didn’t know it would be trash). When contacting seller, they did apologize and they did send a “replacement” once we confirmed to them that we had sent back the broken screen and it’s corresponding cord. When we received the “replacement” it was honestly worse than the initial shattered one (picture attached). It was NOT the 19’ inches as advertised - it was 17’ - and yes, I measured diagonally as you do with all electronic screens, tv’s, etc. The replacement monitor was a joke and looked like it was from the 1990’s. After messaging with the seller, I decided to just return it - not worth the hassle - and of course they kept a restocking fee of about $40 bucks, which to me is theft. I didn’t return it because I simply changed my mind. They sent a broken one first, then sent an item not as advertised the second time, which is why I returned it. I will be contacting Amazon directly regarding this as I believe this was theft and false advertisement. So as nice as all these other reviews are on here, beware that you do in fact get what you pay for. It’s cheap sure, but so are their products. Cheap, defective, and broken. And, they still make money. Buy new, save yourself the grief of having to purchase, return, and lose money on junk.