I have been an Amazon customer for a very long time and for the most part have been well satisfied with the service I have received.  We hit a bump in the road a while back and it pretty much took divine intervention in order to get it straightened out but as far as I know now, all is well on the home front.  However, as to the purchase in question here,  I purchased this item specifically for offline useage - mainly to store copies of important papers, photos that I have taken myself, bank records and other personal & confidential information.  I specifically requested information on the networking capabilities of the item - even more specifically did the unit have bluetooth or any other wireless networking capabilities.  I never received a reply to that question and bing, bang, boom, the computer was delivered.  To my dismay, the computer came with wireless networking pre-installed and fully functional.  Next I had trouble accessing the BIOS because no password information came with the computer.  Next, it was my intent to preserve the hard drive in the same state that I had received it in just in case I was not satisfied with the unit and had every intention of sending it back.  Unfortunately the computer was compromised  either before it was shipped or shortly after it arrived and I could not get into it.  I purchased a new hard drive with the intent of installing my own OS.  Guess what, the computer would not boot after I changed the hard drive, consequently it is sitting pretty much unused as of this writing.  My final comment on this item/seller is buyer be ware - but then again I suppose that can be said for just about any online/offline purchase in this day and time.  Just one man's opinion.