I have had great success with all of my renewed or refurbished items. I returned this laptop only because it did not have a backlit keyboard, which was the feature I bought it for. When it arrived and I discovered this, I went back to the item description and it had changed and did not advertise a backlit keyboard anymore, but in the Q & A section, it was affirmed that it did. Someone who wrote the ad discovered this and changed it. The mistake was inconvenient, but I'm not taking off stars because a review is about the product, not my personal back and forth about it.At that time 8 months ago (1/23), the price was $255, so if you don't need a lit keyboard and at its current price ($144), I would buy it. I bought basically the same thing, since the model numbers don't mean a lot. I use it in the dark a lot, so I needed that lit keyboard. I paid a little more, but the other specs are the same and I'm using it right now. Mistakes and confusion happens sometimes. It makes things better when those things don't happen. My experience with the renewed items I have purchased such as my Dell laptop and my Samsung phone is positive. They are like-new, blazing fast and I highly recommend them.