Received the lap too sooner than expected. Packaging was neat and safely secured. I was more so impressed with the physical condition of the laptop as I’ve seen and heard of many horror stories from others who have order refurbished MacBooks throughout. I received a clean and truly refurbished MacBook as described. There was only one minor imperfection which was a small scratch on the bottom that is hardly noticeable. Also some very fine and minor rough edges that is only noticeable if you were to look at it up close but that is expected with used product. The MacBook also came with a new charger. The battery life appears to be in normal condition and no issues so far. Keyboard, touchpad, touch bar, and screen functions work just fine, no issues.The only slight “con” I had was with setting up the computer. I assumed the seller set the laptop to its original factory setting as I was not able to perform certain functions initially due to having an outdated MacBook OS. After doing some simple research, I was able to download the MacBook Ventura OS version which is the most current OS. The MacBook is now updated and I am satisfied with my purchase. I would recommend giving this seller a try.