I bought 2 - one for each kid. Both came in cool bubble wrap, the outsides were in good condition. I set it up to their emails and did the updates and all that adulting stuff. Then I sent them on their way. Only for them to come back 10 minutes later complaining that they can’t play their games. So after some googling (I’ve never operated a Chromebook before today) and some clicking around (I am, however, tech savvy) I realized that the computers don’t have the google play store. The games (on chrome) say that they are compatible with the devices.. but download is impossible. Settings were REALLY limited. I’m assuming these were school computers that weren’t completely released before they were resold.And - unfortunately - this issue isn’t noticed until AFTER the computer arrives.I guess, for $60, you get what you pay for. Convenience of price; hassle of possibly more than one return.3 stars for arrival quality. If it functioned normally, it would be well worth the $60.