I know the risk of purchasing a refurbished item. All of the computers in my office and home are refurbished, generally open box items from Best Buy, and to date all have worked wonderfully.If this was refurbished, the person who refurbished it smashed a sandwich in it, over and over again, before shipping.It was absolutely filthy.It was sticky.The camera had been taped over with electrical tape and was disgusting underneath.Some of the keys stuck.The touch-ball pointer appeared to be missing a part.Crumbs were everywhere.The speakers were full of debris.The corner was chipped.And, to top it all off, the damn thing didn’t work. At all. At the very least, let it be operable.This was extremely disappointing. And disgusting.