I purchased 2 of these laptops in Sep-20. I was leery of purchasing these computer as I wasn't familiar with the company/brand. I took a chance due to long back orders on all other computer brands at that time. It was a huge mistake that I regret. The chargers on both laptops broke within months. When I tried to contact the company to get replacement chargers I wasn't able to locate them by phone or online. I contacted Asurion, whom I purchased an extended warranty from, and they were also unable to get in touch with the company. Asurion offered to replace the chargers under my warranty. It took them over 60 days and numerous follow-up calls to send the replacement chargers. When I finally received the charges, neither of them worked.  Don't purchase these laptops. And be cautious when purchasing "protection plans" for merchandise.