I really like the computer, love the lighted keyboard too. Looks brand new. YOU MUST DOWNLOAD ALL THE DRIVERS FROM DELL. It will come with a new Win 10 image but no drivers for a lot of the capabilities. There is about 15 -20 files you will want to get from Dell otherwise your Device Manager will have a lot of errored devices. After you get all the drivers then its kept updated by Dell. The Dell support website was pretty easy to find the specific ones for this model. The 5590 was a high end laptop that was sold starting 2019 and is a good performer even in 2023. You will get the option to install Win 11 for free if you want, that might even had fixed some of the drivers too. I wanted a Win 10 specifically. I am happy with it.