The case is a bit scratched up in spots but I expected that. The rearmost fan was only half attached to the case tho - it was flapping around when I moved it onto my desk. The case is very easy to open and I happened to have what I needed to fix it so it wasn’t a big issue for me - but I can see that freaking some one who has less experience out. So far so good other than that - easy set up too. Make sure you have an ethernet cable and know that there’s no HDMI. But it’s easy enough to find a vga cable and a monitor that has those ports. Runs really quietly  and runs fast. Really happy with the purchase thus far although I’ve only had it for 24 hours it’s running fine. I’ll come back to update this if there are any significant issues.UPDATEthe front USB ports are loose and also for some reason the compatibility tab has been removed from properties.