I needed to add just a few spare Dell Latitude Rugged Extreme laptops to our ambulance fleet to carry us over until we are able to replace them all.  So when I saw Amazon selling refurbished units for $1325, with a 90-day return policy it seemed like a reasonable tradeoff and I bought two.Soon one of the laptops developed problems and would not power on.  I used Amazon's technical support chat feature, and after the usual script-folllowing, eventually the Amazon support tech called and connected me to a Dell support center.After Dell took the service tag, they found that my "Amazon refurbished" unit had had a hold placed on it by Dell.  That is, Dell had sent a warranty replacement unit to the previous owner, and this unit was the defective unit that was never returned to Dell.  Basically, Amazon sold me a stolen item! (well, really DCR Renew did).Fortunately, I'm seven days within my 90-day return window, so Dell told me to return it to Amazon and let them deal with it.  But I imagine it is going to be "refurbished" and sold to someone else, so BEWARE!