I received this within two days as advertised. The lack of packaging frankly made me wonder if it was damaged upon arrival.....but good news, it was NOT. [Faceplate had popped loose but those come off anyway...it snapped right back on]Things I did not realize:- only one full power header for ssd [the other is a CD header... ] - in fairness I probably could have researched better but I was in a hurry- NO VGA port... [this is my fault.. the photos match the unit... again.. I was in a rush... I bought an adapter and solved the issue [old monitor]]The good:- PC booted right up with my old drive as primary [from the dead PC I was replacing] - no issues... smooth as silk.- they accidentally gave me 24 GB ram.. no complaints here... thanks for the inflight upgrade..The bad:- stuff I missed because I was in a rush.. no fault on them.. its on me- the packaging... I'm shocked there was no damage [this was the reason for the dropped star]Overall, would purchase again... may even do it again soon as I want to replace the ageing machine that houses my pi-hole.