Our son went from ecstatic on Christmas morning to complete despair. We tried for HOURS to make the wifi work on this "wifi" advertised computer. It just wasn't there. Chatted with Dell and they couldn't help without a fee because the computer was over 10 years old and way out of warranty. Ruined Christmas day. Ended up going to Best Buy the next day and spending 6x the cost as a make good. And no, not on sale. Not impressed that original return label was at our cost. Will never buy refurbished again.