I am old enough to know that rebuilt, renewed or refurbished electronics are a crap shoot at best. However, because of the positive experiences I have had with Amazon, I decided to take a chance and order this computer. When I unpacked it, I noticed it was very loosely packed. A small box containing the computer was inside a much larger box with only a wadded up piece of wrapping paper as a buffer.  Upon setting it up, it was unable to connect to the internet. The troubleshooter said to connect using an Ethernet cable. I called my much more tech-savvy son and we spent time looking and determined that the machine was not WiFi capable, although it was advertised to be. I decided to order a USB wireless network adapter and overlook that. After spending considerable time setting up my browser, downloading antivirus software, etc., I tried to load a couple of programs from disc, one CD, one DVD. Multiple efforts with both were unsuccessful. Finally I tried to play a conventional CD and DVD without success and concluded the optical drive did not work. A call to the seller went to voicemail.  In summary, my son and I burned considerable time in a no-win endeavor and I am most definitely NOT a happy camper. I will never again buy refurbished electronics from Amazon or anyone else. The only redeeming factor in all this is that the return process was not difficult.