this chromebook did come working and is suitable for casual internet browsing emails and such. However one of the usb ports was non functional it looked as if someone shoved a knife in it and twisted it. the processor on the one one i purchased was not an intel as advertised it was amd. cosmetically it was mostly ok except the giant poorly attached sticker covering the previous owners etching on the top of it which was a school district. I wouldn't recommend purchasing this unless you just want something simple and cheap to check emails and read news articles and such but at that point you could find a cell phone for the price that does the same.