I have spent all day charging the laptop. It’s now evening time and it’s not even half way charged. I thought the computer did not work at all. I even submitted a request for a refund and ended up cancelling it. This evening it finally came on after charging for nearly 8 hours. I will be highly disappointed if this will be the result every time this laptop needs to be charged. It’s my daughter’s Christmas present. It came with a chord but no charging base. I am using my Apple phone charger base. I have seen online there is a base for these computers. I am going to order one to see if it fixes the problem.