Total scam.  Obviously used (finger prints on laptop shell and box opened and resealed), big black obstruction on screen when turned on, turned on to an error screen stating laptop has no operating system.  Returned immediately so I can find a reputable place to purchase a laptop instead!  Hope this money is returned to me quickly as I need it to purchase a replacement.  This is a gift for a student so I’d like to have it ASAP.  Bummed I gave this one a try... should’ve known better.