Feels brand new, not even a scratch or anything. Even the unboxing experience felt brand new. Decent enough battery but you’ll need to carry a charger if you’re using it the whole day. Feels good quality and touch screen is a nice addition at this price point. I would not pay the brand new price! Buy refurbished instead and then it’s worth it for a small laptop to do school work on. Also you can take it out of the Windows S mode or whatever, and upgrade it to normal windows for free.