Disclaimer: I only use this laptop for small things like YouTube, typing, streaming music, etc nothing major. It gives me the aesthetic of a Macbook without the Macbook price. My daily laptop's screen started to glitch and it was not worth investing more money into it. This laptop does the job, has a great battery life, bezels are tiny and the screen is 4K compatible and looks great.I have not needed it to do difficult tasks, but I'm in love with it.Update 1/17/20I lost my charger in early November. I tried replacing it with generic similar laoptop chargers through Amazon and had no luck. I contacted service and after a few days 2 chargers were supposed to be on the way. It took well over a month for the chargers to be received in my city, but they were never delivered. The chargers were in my for almost a month then sent to California. I contacted customer service and they told me they were refunding me the money... which does not solve my problem of needing a charger. I still have not received a refunded or Charger as of today.Next, the screws from the bottom of my Laptop has been coming out on their own for the past few months. My friend had a same brand laptop and have been able to use my laptop sparingly since ordering my charger. Today was the end. I’ve replaced the screws and the left side of my laptop near the screen gave out and the screen will not turn on now. If i have any similar luck with replacing the screen with the same luck I’ve had with the chargers this Laptop is not worth the price.This reminds me of something my parents always told me about buying cheap products.  As of today, i have no chargers and my laptop screen will not work...  highly fed up.