I needed a new work computer for my job at home and this one more than fit the bill.  I have bought from the renewed store before and (knock on wood), have never had any issues.  My system is quick and does everything I need it to do.  It won't be used for gaming, so I can't speak to that, but I do have all of the space and speed that I need.  I haven't had to use tech support, if I do, I will update my review.