As far as gaming, I don't game so I can't really speak to that, although it's unlikely to be a good gaming system based on what it is. Tech support was not needed so, once again, can't really add anything there. Only "complaint" I have is that the wi-fi is not on-board or built in, it's a USB add on. Not a deal breaker since I will be hard wired to the router anyway. Mouse and keyboard that came with it are low-end but work. Have been replaced with wireless already. Powered right up, after a short set-up was working fine. Does not come with much on it (PERFECT!!) so no bloat-ware and free trial stuff. DVD drive, sound, Ethernet, display drivers, everything works fine. Opened it up for a look inside, very clean, looked brand new inside actually. Almost silent on start-up and running. Loaded what I wanted onto it and so far have had no issues with anything. Not a powerhouse system, but perfect for what I needed it for and very happy so far.