Fortunately for me, the one I bought looks brand new and came as if new from the factory.  The Cortena voice interface guided my through the initial setup after it was first powered up (after a few hours of letting the battery charge).  That worked well and was actually pretty impressive.Once I got to the Windows 10 Pro screen, I noticed that the graphics on the smallish screen are quite clear and highly resolved.  The machine seems built like a tank with the metal case, solid back-lit keyboard and gorilla glass display.  The machine seems pretty fast to me.  Boot up and shut down are far faster than my desktop, but that not a fair comparison as my desktop has more applications loading into memory.  Nonetheless, it's a great portable device for checking email and doing web searches.The one limitation I was concerned about was having only 2 USB ports.  I am using the 2-in-1 to manage music libraries from my various hard drives and DAPs.  I really needed a third port for a mouse device, so that required buying a powered USB hub for an add-on.  I first bought a docking station thinking that would give me the extra ports.  However, the station REQUIRES the use of an external monitor, keyboard and mouse because the onboard laptop internal peripherals are disabled once docked.Some other things to consider are the following.  The machine is actually heavy for its size.  My battery also holds only ~2.8 hours of charge (which is displayed after disconnecting the charger with a full battery charge).  The keyboard is quite responsive and the spacing is fine for large hands.  There is no numeric keypad.  The little on switch seems a bit fragile, but works fine so far.  In other words, be prepared for some things that differ from a full size laptop.I really like having the touchscreen to augment the mouse or touchpad, but don't intend to use it as a tablet.