New review after four months of use: Welp, so much for saving a few dollars buying refurbished. There's only a 90 day return/warranty, and the screen went "POP" at 126 days. Not sure if a screen can be replaced for less than buying another one, but I guess I'll be finding out. What a disappointment. Because it appeared promising when purchased, I'll keep a star and make it two stars (versus one). The other one we bought was new, and has had no issues. When you gamble, sometimes you win and sometimes you lose.Original review at purchase:  Don't hesitate to buy, as this laptop looked brand new. It was packaged extremely well. The padded packaging is impressive; would have to be run over to do it damage. Came with the charging cord. Saved a nice chunk of change by going this route versus new. As is typical, came with brand-specific software and other add-on software. It was very easy to switch the OS from S to Home; the instructions from Microsoft were clear. Bought for on-line schooling and it is a hit! Excellent value for the money.