I've had 2 previous Dells and wouldn't be happy without one. A Dell lasts me for 10-11 years.  I found new the ones at stores that were $1,600 or more and did not want to spend that much in today's economy. I took a chance on a refurbished and am very pleased. This screen is the largest I've had and it took some time to get used to it, but now I love it. I don't like using the cell phone or tablet in place of a desktop. Shipping was fast and well packed. It did have one small scratch at the top of the screen, but with the computer on, it's not noticeable. To save a grand, I don't mind a small scratch. I did use a 'geek squad' to transfer all my programs and information but it was only $100 and well worth it.