Love my new system. It arrived quickly and was packaged quite well. The Dell tower had only 1 small ding on the side and the Dell monitor appeared to be brand new. There were no set up instructions but set up was quite easy. I had an issue about two days after set up but tech services provided instructions and checked back with me several times to insure the issue was resolved. The only thing I added to the system to make it perfect was a bluetooth adaptor. I would purchase this product again and from this company as well.