So I was super happy cause the product came really fast, and looked to be in really good condition. I paid over 300 bucks for my son to have a school computer, all i really expected was some light work, internet surfing and some game play on Steam. Takes forever to turn on, ok a little understandable, plugged in and taking a while showing the apple logo and loading bar a few times finally turns on. Set it up, and its a little slow to respond and kinda glitchy, I figured i wasnt use to a laptop and it was a user error. Issue continues, leave it on the charger for over 2 hours and it only reaches 66%. Sigh, I remove the charger to continue working on the issues my son reported of apps not being found or downloaded, and it shuts down then shows the red battery and power cord icon. At this point I’m done, returning it, after having it for ONE afternoon. I dont expect perfection but I do expect it to be less than a headache to deal with. Super disappointed because i purchase often from amazon and was hesitant to purchase something kinda big for my family, but the amazon certified store or whatever had a great speech about how each product is inspected to meet the standards blah blah, I wont be making this mistake again and stick to non important smaller buys.