The unit arrived with one end of the box opened. It had one piece of tape holding it together that failed. I’m really not sure if I got everything that the unit was shipped with. The hard drive had a continuous clicking sound and after day three it would not even boot up. This was delivered via ups, not Amazon. The return had to be made to a UPS shipper and not through the normal Amazon return center. I don’t know if the unit was defective when shipped or if UPS was responsible. Oh, I had to re-box the unit and “Tape it up” to send it back 😑