For reference, I ordered the ACCEPTABLE condition for $230.The bad: computer came dirty on the outside, on the keyboard, on the screen. It is supposed to be cleaned, but the seller did not clean this item at all. It also has case “stickers” to make it look in better condition than it is. I had to remove the sticker on the bottom to see the model information, and I wish I didn’t because the case is severely scratched. I left the sticker on the top. I’m that annoying person that notices every little detail, but an unsuspecting person might not even notice there was a sticker on the outside for a long time. The corner is dented pretty significantly from a drop. The hinge seems a little loose and probably should have been tightened. It looks like there are a few dead pixels (pic w my pointer finger) and the screen actually has a lot of scratches, but when it’s on it’s not distracting.The good: after spending a couple hours tooling around YouTube, I have confirmed that functionally, this computer is the MQD32LL/A model 1466 EMC3178. It seems to function as it should. I’m updating to Monterey (came with Catalina OS installed). Will test camera and microphone tomorrow. Did check the battery life and it’s cycling at 477. New for this computer is 1000, so I think the battery is at about half its life.Overall: I think the quality will likely depend on which Amazon “certified refurbished seller” fulfills your order. Mine was fulfilled by SupremeDealsCR. I don’t think you get to choose who fulfills it, but it does say who the seller is when you add the item to your cart. I called Amazon and they were very helpful and the rep truly did stand behind me as the purchaser, which was such a blessing in something that could have been a headache.