The computer's hard drive went faulty at just under three months. We thought it wasn't booting cuz of a software issue and called a service tech out. Upon examination of the computer, he determined that the hard drive had gone bad and that it and the motherboard were 8 years old. And the date/time battery was bad as well. The service tech said it was not worth fixing. I bought this for my dad who only does email, and thought it would be a low-cost solution, but it has only been a huge hassle. I will never buy re-conditioned electronics again.