I bought this for my sister in law who couldn't deal with the MAC I gave her.  She is a techno-klutz and I didn't want to spend much, but it has to be fool-proof (in the most literal sense).  Cosmetically, it is not great but it was up and running Windows 10 right away.  I had a question for the support side and they responded very quickly and helped me though my concerns without a hitch.  Yep, a great bargain!