I know the seller has a bit of bad reviews, but in my case the chromebook they listed was what I got, new, in sealed factory packaging.  Shipping took only a few days and I was able to track it on Fed Ex.  Opened it and every option on this model was as listed on the site.  HP has several different configurations of the HP 360 14in, so I was apprehensive that what I would receive might be different than what I ordered, but that didn't happen.  Also their pricing was fair on this, well within the range of other sellers or lower.First Chromebook I ordered.  Have only had it a week now but am glad with the one I chose.  I wanted a 360 hinged screen, and also wanted a screen with very good picture quality.  some reviews said lighting on screen brightness wasnt enough, but so far I am still about 3-4 clicks from highest setting.  Seems fine to me.  Primarily will use for web browsing, videos, email, writing on google docs.Originally I thought I would want 15in screen.  but now having carried this around and viewing it, 14 is more ideal.  I read alot of reviews which helped me choose this model.  Thank you to seller for delivering the product as promised.