Had to purchase a 2nd laptop in late Oct '23 for my son at school. The first one, from a different seller (Tech Exchangee in NYC), went bad 2 months in (purchased in Aug '23). The screen went bad with both vertical and horizontal permanent lines in the screen. That seller was uncooperative and refused to refund. Had 3 months to return via agreement so Amazon stepped in and fully refunded.I bought the 2nd laptop from this buyer late Oct '23 and so far so good. I also thought it was smart to buy an extended 4 year warranty (he is a freshman) through Asurion on Amazon which was reasonable. I felt this was a good idea since these are refurbished older laptops.Definitely recommend but also recommending the warranty to go along with it.