I've had this laptop for 8 months. In that time, it has run quickly and loaded everything well. Unfortunately, the windows updates filled up the harddrive. The most recent update won't update because the harddrive is full. The hard drive literally has nothing on it outside of what came installed on the device when I bought it. I cannot reset it because it is too full. I can't uninstall and reinstall windows because it is full. I can't delete anything further from it. Googling shows this to be a common problem because of the size of the hard drive. Adding an external hard drive does not work either.