I received the computer that was scuffed up. That didn’t bother me too much. However, the monitor won’t connect to the computer. I tried the cord that was ship with packs on a different monitor and it reads correctly. Monitor doesn’t work (it’s an hp and shipped with a dell desktop). I called the 800 and the reaps do not speak or know English well enough to assist me. I could not get past them asking for the service tag number. I requested to be transferred and then he got aggressive.