Recieved the product in just a few days, that was great!  From there, things went south.1. Inventory of packaging was 1 In-operable Dell Laptop, 1 Quick Start Instruction sheet.2. Quick Start directions said first step is to plug it in and charge it, did not come with charging cable. It did not state in teh description that a power cable would need to be purchased separately.3. Used own cable to power up computer, blue screen of death.  No operating system installed and only opens in repair mode then restarts.4. Called Amazon who directed me to the third party seller customer service number.  Called several times, each time directed to leave message with no return call.5. Amazon provided return label.My perception of this "Third Party Seller", due to the non functional customer service line being a Massachusetts number and the return address being for Ohio...seems like a scam.  Just saying.  Buyer beware!