I spent 4 hours trying to get a wifi connection to work. I went on the website and talked to a virtual assistant who was no help. I tried to talk to a real person and it directed me to WhatsApp where, you guessed it, another robot. I found their number online and have been on hold for over an hour. I opened the computer while waiting and low and behold. NO WIFI CARD. This was a huge waste of time and if I want to keep the computer I have to purchase additional equipment to run wifi. Google the issues with these computers before you think of buying. Don’t trust the positive reviews because you don’t want to end up in this situation.