Pressing the start button caused a racket to ensue. I turned it off & removed the side cover to find the chassis fan had fallen away from the mounting screw. (ONE). Then I noticed that the SSD had split open. I was able to snap the cover back together & it's performing ok. Everything in the setup was in French & I could locate no US language key to click.  The computer is OK sfter I changed the hard drive & reinstalled Wndows. This whole thing was just a piece of Amazon fecal matter. I think Amazon has run it's course. Time for a change. I should have sent the mess back but I did have the where-withal to overcome the disaster and skip the hassle. In addition the DVD drive contained awindows 7 platter? This unit was never refurbished. Goodbye Amazon.