The computer I purchased did arrive in good condition and on time.  The keyboard included was cheap and flimsy, but no big deal.  However within 3 weeks of setting it up, The Solid state drive containing the Windows operating system shut down and apparently self destructed.  The computer refuses to see the drive at all, all the way down to the bios.The other drive is set up in such a way that it will not allow Windows to be installed on it at all.I attempted to contact the seller, and although they did give me a number to call for their tech support, no matter what time of day you call you always get an answering machine with a generic message That they're all busy and can't talk to you.  Even after leaving my name and number they have not once called me back to discuss options or offer help.  Cannot express my disappointment in either the product or the seller enough.Edit:  eventually contact was made with the company and they replaced the entire computer, rather than just the solid state drive.  They even upgraded the data drive to two tb.  Whether this was a mistake or an apology I do not know.  I waited to ensure the SSD wasn't going to break down again after a month or so before updating this review.