I ordered this unit as new-renewed from BuySPRY and added 2 year protection. The 16-inch late 2019 model arrived faster than promised probably because I happen to be in the same state (in fact I was not home because of this). FedEx brought it the next day. I let the FedEx delivery guy know that I expected him to come asking for my sig wearing a mask, it's likely he was a simple redhat. The most important feedback at this stage is that it is exactly the right model, it arrived with a charged battery and I had no problem migrating all my data over from an old MacBook Air using the built in migration tool. The condition is as new, it is flawless. I'll update the review if any issues emerge but so far a good experience.