My laptop came in near perfect condition, only had a few scuffs on the edges. So far it has worked great and I have had absolutely no problems. I’m only giving it 4 stars because I ordered a silver MacBook and received a space gray one. After contacting customer service they can’t do a replacement because they’re all sold by different sellers and if I returned it I’d end up paying more and waiting longer for a silver MacBook which is disappointing.