Couldn't get a good connection on primary charging port. Tried two different chargers. Having to return and order another one that meets "Excellent" standards. Would expect all components to be like new.Now ordered a second one and it came with an i5 processor and 256GB drive instead of the i7 as defined on the product page.  This renewed program seems like a front for a scam where these sellers are trying to sneak products that don't meet standards off on people that won't check.I'm beyond angry with the quality of these products and the delay in getting them refunded.  All I want is a working laptop with the specs defined.  Don't care about signs of use.  It has to charge and it has to have the processor defined in the product specs.  COME ON AMAZON!3rd laptop I kid you not, round charger for USB C port. I've lost faith in humanity. Going to find the 3 different providers who did these and post them here. Writing a letter to Amazon renewals program head.