Bought this laptop in 2020 and everything was awesome until I added an M.2 to the open slot. After adding the M.2 everything worked fine for about an hour then Bluescreen and restart. After restarting the new drive would not be visible or accessible, not even in bios. I updated and followed the suggested tweaks that other people that are having the same issue on the forums. the best I can get out of the Laptop with the new M.2 installed is about 2 reboots a day instead of every hour. When I pull it out the laptop works fine. So, in short, make sure you upgrade your Acer gaming laptops before your warranty is gone.