I've seen a lot of mixed reviews on refurbished laptops like this one, so understandably I was a bit hesitant. That being said, the price point and specs made it hard to turn it down. It is a but on the heavy side, but this is a solid laptop hands down. It looks great, no cosmetic damage, and it came with a Windows 10 product key to run the program. All in all, I'm please with this product!