After reading some of the negative reviews I was wary about buying a refurbished unit, but it has turned out to be a great deal. It came in a box inside a box with a piece of crumpled paper tossed in. It would have taken 10 x that much paper to be effective, but the unit arrived undamaged all the same.The case looked like new and clear instructions for activating windows 10 were included. I was surprised at the size of the power transformer, which is in line on the power cord. Apparently a mini computer is one with the transformer outside rather than inside the case. The mouse and KB were cheap but I didn't even want them. It setup quickly, but I had to supply the monitor cable.Once I powered it up windows took over and all I had to do was choose my preferences. It connected to the internet quickly and downloaded all the updates in minutes. All I had to do was download my anti virus program and it was done. It starts up in seconds and is plenty fast for general home use. It is a little skittish when I play my flying game, but I wasn't sure it would even play it. The only trash I had to remove was VLC video player, which I suspect is a gateway for malware, so I removed it. Very happy and would recommend to anyone.