Received it fast and the package wasn’t damaged. But not even 2 weeks after buying it, all the speakers stopped working and the screen started to freeze. I think it’s a hit or miss whether you get a good laptop or not. NEVER RECEIVED CREDIT FOR MY RETURN WENT BACK AND FORTH WITH AMAZON REGARDING THERE LABEL AND HOW THEY NEVER RECEIVED IT FROM UPS. SO GOT SCREWED WITH IT NOT WORKING RIGHT AND THEN ON THE RETURN OF THE PRODUCT!! PAID $$ FOR SOMETHING THAT JUST DISAPPEARED AFTER IT GOT ITS SHIPPING LABEL! MY RECEIPT MENT NOTHING TO AMAZON