This is mainly a review of the seller microbes. I had issues with my order, but microbees did work things out for this order. The refurbished computer I bought would not boot even to the desktop, I was skeptical buying refurbished anyway and that I bought it through amazon but was given a separate number in the packaging to resolve any issues with the order. But I decided to try this second number. After a little troubleshooting on the customer service line we decided the harddrive in this unit was somehow damaged and windows could not complete the installation. Eventually they ended up sending me a replacement harddrive that I changed out myself. I will say that I did not receive the new drive i na very timely manner. After 10 days not receiving it I called. They looked up the tracking number and it showed no movement on my harddrive. Upon seeing this they appologized and rushed out another drive and within 2 days I got one. The swap was super easy in this unit, took off the cover, rotated the power supply out of the way, and the old drive simply slide out of its slot and was connected with 2 wires that you can't plug in incorrectly. The old drive was indeed damaged visibly, the mounting brackets were even broken (likely occurred in shipping) and in less than 10 minutes start to finish the new drive was installing windows and I made it to the desktop with a now functioning unit.So.. moral of the story is, Microbees will in fact take care of you if you have an issue. They seem dedicated to making the customer satisfied. Even though I had my PC for a while before it would function, I would buy from microbees again, especially since I now know 100% they will do what they can to make thier products good of there is a problem.