Well packaged. Arrived in good condition. Looks new.  Included corded keyboard and mouse. Needed to upgrade OS (to Big Sur). Seems to function properly. Only issue is that can’t get “Hey Siri” voice activation to work. Can use Siri with keyboard command. Microphone and speakers work great so clearly an issue with the OS upgrade I did, no fault of seller. Would buy from this seller again.Update: 2014 model too old for “Hey, Siri.” Easy  to work-a-round. Enable speech-to-text. Say command “Open Siri”. Will then follow other commands but you will have a microphone icon open on your desktop.