This was marketed as 'Refurbished - Excellent". The screen has permanent & visible scratches, which does not equate to "Excellent".Also, the laptop arrived in a thin cardboard box, with one layer of thin bubble wrap. Nothing else in the box whatsoever. Most importantly, there was no charger and no cable. I had to go to Target and purchase a charger & cable, which was an additional expense of $40.I expected a charger and cable to come with this laptop, per the Amazon Renewed written pledge:"All Amazon Renewed purchases will come with accessories equivalent to those that shipped in the box when new. These items may not be original but will be compatible and fully functional."You might say, "What did you expect for $65?" The answer is, "I expected to receive what was advertised for $65".Regardless, the laptop seems to be functioning well and does all that I need it to do.