This review is predicated on the machine working perfectly, which is to be determined. If it doesn't, I'll be back to take away some stars, and this thing will be returned.When you sell a product "certified to look and function like new," I don't expect the machine to have a vent that looks like it was gnawed on by a rodent. I don't expect tattered black contact paper to be used to obscure what I can only assume is even more unsightly damage on the side. I would have overlooked the slightly banged up corner if it were not for those. (I have photos, but can't seem to add them.)I don't expect the keyboard and mouse to be tossed loose into the oversized box that the machine was shipped in, leaving the contents (including the computer) with plenty of room to get bumped and jolted and jostled around. And I expect those accessories to work. They aren't for decoration. Unfortunately, I have plugged them in to my other computer, and so far they are both useless.So at this point, even if the computer works perfectly, this is only an ok deal at best. We shall see.