Opened the box and noticed immediately there were dings and scratches on the computer. Keyboard imprints are visible on the screen. It looks like they tried to fix something around the camera because the normally smooth sealant is rough.The computer seems to run OK.Disappointed.Edit: The screen is damaged. There's a bright spot on the left side of the screen.Update: While the product itself was a mess, the outstanding customer service I received is noteworthy. More sellers need to be as responsive as this company. I increased the star rating to 3-stars for this reason.