I knew when buying a renewed laptop it was going to have it's minor flaws. As amazon states in the description, "excellent condition" is as "Excellent (Screen: no scratches. Body: no signs of cosmetic damage (scratches, dents, etc.) will be visible when the product is held 12 inches away)." and "Fully Functional (exceeds 80% of original battery life, generic or OEM accessories and packaging provided)."This laptop came filthy with hair, dust, and other junk within the keyboard and on the screen. The charger also came in the same condition with noticeable stains on it as if it was never cleaned. Furthermore, the keyboard was making weird clicking noises when pressing down some of the keys (ex. the arrow keys, alt, or space bar). The top right corner of the keyboard cover was also warped as if some sort of liquid had been spilled on the laptop, also somewhat consistent with the key board noises. Finally the screen had a large 6-7 inch scratch noticeable from well over 12 inches away, as well as additional scratches near it as if a cat had walked across the screen a time or two.Overall the macbook and its physical parts were okay and working good, but the cosmetic condition was no where near as described. The laptop was returned for a refund.