I've had this laptop for a while so I can give an honest review. This was a properly refurbished product. I have had zero issues with it since I got it. Only thing I dislike, is the processor isn't compatible with the Windows 11 upgrade but I will probably just put Linux on it after end of life support anyway. I was skeptical of buying any refurbished product because of my luck with such items in the past, but this was a good buy. I would purchase a similar product again in the future.