So, this laptop is a mess. Hardware-wise, it's great. It's a Lenovo business laptop and it's got decent power. Not great, but it's a few years hold, so it was to be expected. What is absolutely infuriating me is the fact that the drivers/devices are COMPLETLEY screwed up. The trackpad is listed as a "mouse" in device manager, meaning that any multiple finger swipes (including two finger to scroll) is just impossible. The monitor is stuck at 100% brightness because that driver is also screwed up. I've tried restarting it, completely wiping the machine, and I can't. It will literally not let me restart the computer. I would return it, but I need the computer. I need a software fix ASAP and I can't even contact the seller directly. Not looking good so far. If I can somehow fix this within a week? I'll be fine. If I don't hear anything from the seller AND/OR can't fix this, it will instantly be returned.