While happy with the product for as long as it lasted (2.5 years), we thought it would last longer.  I got it because I expected to last longer.  Now, it did get heavy usage from a middle and high school student.  But I've had laptops get similar levels of usage and last 4-5 years.  Its camera went out, some keys on the keyboard don't work now, and other features are going on the blink.  I'm giving it 3 stars for the fact that it was fine as long as it lasted.  I thought people should no.  Certainly, there are no warranty and repair options for it.