I've had this refurbished pc for two weeks.  I can't say whether this machine is good for gaming since I'm not going to use it for that purpose. I write fiction and I create graphics with GIMP  Judging on the performance so far I would have given this device five stars but I had some issues regarding two ReviveIT customer service representatives I talked to.Here are the pros:1. The machine itself is is very good condition. No dents or scratches.2.  It has an SSD and boots up almost instantly. The OS is Windows 10 Professional.3.  Storage space is 237 GB. I don't consider that to be a con, since I intend to connect a 2TB external hard drive to  this device.4.  Setup with the product key was quick and easy with no problem..Now here's the con: this machine does not come with a HDMI port and needs a HDMI adapter. That was mentioned in the Q&A for that machine. I contacted ReviveIT and inquired about a HDMI adapter. The CSR I talked to informed me that it was impossible to customize the machine "through the marketplace" (he never did explain what that meant). I asked if he could recommend a HDMI adapter I could buy from Amazon. He said didn't understand what I was talking about. We exchanged emails for two days. I said that I was unhappy with the runaround I was getting about the HDMI adapter and that I would say so in my review of this item.I received the pc the next day.The next day I received a response from another CSR who inquired as to whether I wanted a refund. He didn't understand what the problem was. I told him I wouldn't send the pc back unless it didn't work. I asked him if he had any recommendations about a HDMI adapter from Amazon. I should have known better. No answer.Luckily I went into my back closet and found an old VGA monitor I thought I'd thrown away. I dusted it off and hooked it up to the desktop pc. I turned the system on. Everything worked.The next day I received another email from the first CSR I talked to. He told me that he was not the seller TekRefurb. I never said that he was. I always identified him as ReviveIT. I didn't bother to reply.And I also want to say this: I never asked for a freebie. I wanted either advice, or if the HDMI adapter was provided by the company I had no problem paying for it.It seems that the IT techs and the customer service reps who set this machine up are two separate groups, thank goodness. Like I said before, so far it's a nice machine, but If anything goes wrong before the 3 months is up I have the packing and the receipts and I will send it back. If a person isn't very computer savvy they might run into trouble when it comes to the connections and the hardware. Except for the customer service I would have given this desktop five stars.