This review is for a Dell 9020.  The unit was well packaged.  No cosmetic defects.I'm a software developer and for me this was an excellent value.  Came with a new keyboard, new mouse.  This computer doesn't have built-in WiFi but there was a WiFi dongle included, which I don't need.  Lots of USB ports.  Came with Windows 10 pre-installed, no other software.  Just a little bit of walking through the Windows setup and it was ready to go.  I am running two 1920x1080 LG monitors using a display port to HDMI adapter cable.  The computer is compact and very quiet unless it's doing a lot of computing.