It arrived sorta clean, but better than most people’s when I saw their reviews. It has some scratches but hardly visible, some scuffs on the left edge, but overall pretty good. Charger looks new and the adapter as well. Buttons work good as well, and it’s charging the laptop with no issues pretty fast and without overheating. I’m only rating it 3 starts because I paid for the 512GB one and I got sent the 250GB!! I’m just happy to have it, so I’m not going to return it and get the correct one.