I bought this laptop for my wife back in the Spring of 2020.  She needed a new computer for work that could handle basic applications... Word, PowerPoint, Web Browser, and a Residential Home Design App.  The computer's processing power can barely handle them.  Most of her documents and files are stored on an external hard drives, so the computer is not overloaded.  The computer has issues discovering devices when they're connected via the USB port (the devices are discoverable on all other computers that they are connected to...).  Troubleshooting and updating driver ports have not fixed the issue.  The screen resolution is the biggest letdown.  At its highest settings, it still seems dim.  Plugged into a power source doesn't make much of a difference either.  It is a touch-screen, but not really a "must need" feature for a work laptop.  Overall, I would recommend spending a little more money to get a better intel chip.