I ordered this laptop and when I turned it on, it asked me for my TransUnion LLC login to set it up. Could not get past this page. My husband tried loading Windows from a USB stick, still didn't work. Got a computer that was literally built for TransUnion that no one else can use. Contacted customer service and they sent a replacement. Received the replacement and turned it on, it at least let me start it up and set it up. But immediately I started getting notifications from windows defender that there are virus threats. I open it and there's dozens. I try to clean them, quarantine them, delete them... Nothing works. My husband tried an offline scan, still didn't work. Second one is going back and won't be ordering another replacement.