This was a really scary interaction. It was packaged well and shipped very quickly. I paid over $400 for this. The second monitor never worked and the other one had a permanent green tint on everything. The processor was very loud and sounded like it could stop at any minute. I immediately called customer service and luckily I was able to get a return shipping label emailed to me. I anxiously waited for about a week wondering if my account would be credited the $400 and I was pleasantly surprised that the money was put back into my account.