It’s all beat up, had gummy crud on one side, and clearly has some kind of stick-on cover on top with barely noticeable ripples, but an evident dent. The “Lenovo” and “Chrome” are both poorly painted on and off-center in the cut out spaces. The bottom is scuffed and scratched, and it looks like a cat used the side as a chew toy.I bought it as a gift for my dad, who isn’t especially computer literate and really just wanted something that was similar to a tablet but with a keyboard. I have a full size, similar version and love the features. This one turned on and seemed to work fine, but I didn’t go through the whole setup process. Upon further inspection, though, there is also a speckled streak of messed up pixels right in the middle of the screen. They’re lighter than the rest. About 1”x3.5”.I doubt my dad would care about the aesthetics of it, but I have zero faith that it was refurbished properly and I will absolutely be returning it.