This item was defective, the screen never came on, it remained black. This company is unethical, they sold a defective laptop although it has fully functional on the description. I did not get a refund nor was I able to return the item because tekrefunds stated that they don't do international returns. I am extremely disappointed by the poor service and the unethical ways of this seller. selling defective items that cant be returned or refunded. I wanted to give it zero stars but the lowest was one star. The worst experience I've ever had buying an item online. I would not recommend . I spent my money and paid in full but in return I received a defective laptop and also lost my hard earned money. I will never purchase a laptop from them again defective laptop