This is an exceptional laptop. Looks new! It’s updatable to Windows 11. That’s what I was looking for. The update was easy. Just turn it on and go to Windows Update. The computer asked if I want to update to Windows 11. Say “Yes.” It does the rest. Not sure why the refurbisher didn’t do that already. Having Windows 11 on it might allow them to charge more for the product. I’m glad they didn’t.Everything is incredible with this machine with 2 exceptions. First, the charger that came with it blew fuses on my ground fault plugs. I called 2ndBazaar. They quickly refunded me an amount to replace the charger. I got a DELL replacement. Works fine. Played around with the original charger. Seems the problem is in the power cord that goes into the charger block. When I plugged the cord from the new charger into the old charger it didn’t blow fuses. Threw out the bad cord. Second, the on/off button. The black coating came off the first time I powered it on. So, I “prettied” it up by removing all the coating. Now I have a “white” lit up power button instead of a backlit black one. I’m okay with that.Incredible value for the price. Just what I need for business. Convenient size. Very happy overall.I’ll be setting it up with my browsers and bookmarks soon. I think this will work fine. It’s definitely an improvement on my current 12 year old laptop.Would have been 5 stars except for the things stated.