So far I’m on the fence about this laptop. It is an average computer and the couple of pros going for it are the touch screen and the backlit keyboard. But so far I’ve run into a number of cons. I knew when I bought this laptop that I would be switching out for a bigger hard drive and doubling the RAM (due to being an amateur video editor). I was very disappointed that this Inspirion does not have an access panel like all my other Dell laptops before. Any user upgrades require taking the whole back panel off which is also NOT easy to do compared to other laptops. I’m also disappointed that there is no way to remove the battery. I often use my laptop like a desktop and would remove the battery when I have it constantly plugged in so I’m not overcharging the battery. But on this laptop, the only access to the battery is removing the hard-to-remove whole back cover.I’ve been a loyal Dell user for over 20 years and I can’t remember ever being this disappointed in a laptop before. If you don’t care about accessing the battery, hard drive or RAM, this is a very fine laptop. Otherwise skip this model.