The first one, just died.  I was using it, it needed updates. So I set it to update and walked off. Came back and it was off. It would not come back on. Contacted Amazon Product Support and they sent me to Lenovo Support. They needed the Model number off the sticker that is supposed to be on it. No sticker. They had me try several things and none worked so they told me to return it to Amazon.Amazon did replace it in a timely manner and paid shipping back in the one I had.just got the new one today. It needs to be updated. As you can see in the attached screenshot, I can not update it and there is no sticker with the model, serial number, etc, on this one either.I bought this to work from and be able to travel to visit my Mother and Brother and children in other states and still be able to work.This is totally a waste of time and money.