This computer works great right out of the box. Honestly, I couldn't even tell that it was refurbished- it looks and operates like a brand new computer. I like that it has a video camera and it has worked very well for the few Zoom calls that my partner has used it for. I've used it for working on an online certificate, checking emails, making documents etc. We don't have any need for heavy video editing or video game play so it has worked great for our needs. Battery life seems good, and it charges quickly. I'm very happy with my purchase (especially for the price!).