The item description was a Chromebook with 32gb memory; it arrived with 9gb available on the drive. Chrome OS can't be updated & the brower is unsupported for half the things I've tried to load. Impossible to sync Google account. Doesn't even look like the photo - keyboard is white, photo shows grey. Also arrived with multiple visible scuffs & wear on the body. Not as advertised, not satisfactory. Return requested.