If you trying download some software for you printer / label DONT BUY IT it shows continuous error or failed i tried different way to download 1 software and i gave up after 3 hours. ( what usually takes me 2 minutes.It is pain in you butt ... the speaker on both speaker doesn’t works or exists either ! Returning the package not worth my time anymore tried to reach out to the seller don’t respond hope he will responds to my return !!!