Many see the word refurbished and run for the hills. It’s an understandable fear of the unknown for your hard earned money. Buy the 4 Year Square Trade insurance with your iMac and sleep easy.I purchased this for my daughter and it arrived well packaged but not 100% perfect but it was perfect for the price!The monitor is flawless and the OSx was 10.12 and not the 10.10 in the listing but you can fully update to 10.14 and be current. Mouse is perfect but the keyboard has one key fallen off but with its parts in the box.The description does not guarantee exactly an Apple Keyboard and Mouse but this iMac came with both. Yours may have non-Apple.This level of iMac is perfect for school homework, streaming videos and watching the obvious subscription services, internet shopping and roaming the web.