I must be so unfortunate compared to other buyers who are very happy with their purchase. I understand this is not brand new, but the macbook I received was way too beat up. Physically, it still look like a macbook except that it has all kinds of scratches all over the unit and dents in certain areas. It works as it supposed to so far. My only major concern is that, the battery needs to be serviced. I mean, it still works, but the battery dies too quickly. It lasted for an hour and it needs charging again. Went to an apple store to have it serviced and was told the best thing I can do is to purchase a new macbook. INSANE right?Buying refurbished is really a risk. Its just sad how I wasted my money on this thing.