In terms of dollars to performance, I haven't found a workstation that matches this. That being said, there were a couple of issues that I ran into, but that I was able to fix. I'm not sure if the average user would be capable/willing to go to the lengths to dial in this workstation like I did. But now that I've addressed the issues I found, I'm really very happy with this workstation.Packaging and Finish 5/5:The unit came in a very well fitting air bag that protected the unit on all sides. Overall fit and finish of my unit looked great. Scuffs were very minor. Keyboard and trackpad feel new and there were 0 dead pixels on my display. All of the USB ports function. For a refurb unit, I was very impressed.I ended up opening the internals to do some work that I'll get into later and again, I was very impressed. The internals are very, very clean with 0 stripped out screws.Performance (4)5/5:Like I said in the intro, this workstation is basically unmatched in terms of dollars to specs. Great CPU speed, dedicated graphics, and good amount of RAM. When I first received the unit, boot speeds weren't stellar, but I'm spoiled by SSD's. I already knew I would be picky about this so I had ordered an SSD with this and promptly swapped hard drives (I'm partial to Samsungs). Boot and load times came down to seconds.Issue 1: Excessive Fan SpinAfter installing an SSD, I promptly installed and started working with Fusion 360. When I would get to computationally heavy calculations, the fans would start spinning up very quickly. I downloaded a CPU/GPU Temp utility and found that they were getting close to 100 deg C. So naturally I thought that the thermal paste could use a refresher. This is where I take a star off because I don't think the average user would be very happy with a fan screaming at them constantly or perhaps running into the occasional CPU temp shutdown.That being said, if you're comfortable doing this sort of this, Dells are relatively easy to work on. There are great teardown videos you can find and no quirky long-screw-in-short-hole traps like you'll find in Apples. If you've done laptop teardowns before, you shouldn't have much trouble re-thermal pasting the CPU and GPU.Once I refreshed the thermal pastes, max temps on the same calculations dropped by 20 degrees.As of 2/23/2020 5/5:After a new SSD and fresh thermal paste, I have to say, I'm very happy. To have a really great performing workstation for much less than half of what I would have to pay for a new workstation feels great. It's boxy and on the heavier side, but I don't care about that. I'm looking for a workhorse, not a Macbook Air. If you're looking for a great value and aren't afraid of peeking under the hood to address some minor issues, this workstation is for you.