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    I received the Macbook and opened it, to find the giant dent on the outside as shown. i decided to ignore it, seeing as it is refurbished. then i open it to hear a swooshing noise, i again ignored it thinking i just opened it too fast (lying to myself). it flickered on (literally). without me even pressing the power button. then i look, and theres a dent up right by where the screen, and the base meets. then i see that the touch bar is either cracked, or scratched. this is completely unacceptable to pass for even GOOD or OKAY let alone EXCELLENT. i would give 0 stars if i could. complete waste of time.