I have been burned recently buying a new laptop. So I was quite disgruntled after that experience. After that was sorted I decided to look for a refurbished one. I wasn't sure what to expect but man was I blown away by the packaging I have never seen a laptop packed so well. The condition of the laptop was amazing even had a scratch-off for the Microsoft product code. The battery life is AMAZING!!!! Keep in mind I only use the laptop a few times a day but the battery will last me 10-14 days. It has made my work life so much better.