I wanted to leave this review because the reviews made me very skeptical when going to purchase this item. So I feel I got very lucky after watching MANY product reviews on YouTube and TikTok, mine came with maybe two very very unnoticeable scratches, I was very pleased with the physical condition of the item. So here's my advice for someone who purchased this, if when you boot it up for the first time it gives an error message saying its locked and someone else owns it, wait like 20-30 mins. I was very scared when I saw this and called amazon and they said I would have to return it, but I'm guessing the old owner got a notification and unlocked it for me remotely from their iPhone, because it unblocked within 5 minutes and I was able to use no problem. The other thing is the battery life. I know the 2020 MacBook Pro doesn't have amazing battery life in general, mine says it has a charge cycle of 203 which isn't amazing but it's also not really bad. I am very happy with it so far, if you are considering buying this and aren't sure because it's refurbished I would say do it. Amazon offers 90 day returns so even if something happens in 90 days or you aren't happy with it, you can get a replacement or return, so at least you have that extra security.