Did not offer return shipping on the item.  The Computer quit working (The trackball), attempted to reboot and follow other tech support recommendations.  Not able to move a mouse on a new computer makes the computer useless.  When provided with a return slip, I was informed shipping the defective product back to them was on me.  This was not highlighted in the purchase and is an additional 40+ dollar expense.  I would not buy from these guys again.  I am not the only person to mention this shoddy return policy.  It took deep-diving into the negative reviews but others have had the same experience.  Buyer beware, by the item new from Amazon, not an affiliate.