Ordered twice the same laptop and here results of refurbished laptops from Amazon:First laptop : Dead pixels on the screen plus mouse pad dirty/stainLooked almost like new from outside, but when opened I saw stain on the mouse pad although the mouse pad is working fine. Also when I turned it on, on the screen itself found noticeably dead pixels- you can see it only when the screen is black, but you can see it well . This is not my first refurbished computer from Amazon but definitely the worst one. If this is Microsoft authorized refurbisher I don’t want it and not suggested to you toSecond laptop: Marks (bumps) on the screen’s protecting plastic of unprofessional screen replacement (marks of tool that being used) plus 2 dead pixels on the screen itself.I’m considering not to order any other computer from Amazon at all.This is not refurbished computer for 50$, it’s a 5 years old laptop for almost 300, and it supposed to be at least with good screen!!!