Well, I've had this laptop for a day now and for the price and given that it's a refurbished device, issues are to be expected. But every few hours it seems the battery disconnects. I've been plugged into an outlet but two times now I've gotten warnings that the system can no longer detect the battery. On one occasion, even though I was plugged in, the system suddenly went into sleep mode as well. Overall this isn't a problem for me as I almost exclusively will be plugged in. I definitely will not be working on anything critical while unplugged, however.Additionally, Amazon has asked me to rate the touch screen, which is odd as this laptop does not have one. I have taken off no stars from the overall rating for this. My rating is exclusively on the battery problems, price, and overall use of the laptop.