This was I thought a good deal.  Good price for the hardware.  WRONG!  The hard Drive failed in < a month.  Dell has been horrible about the warranty process.  I need my data from the hard drive as I had not added it to my backup schedule to my server.  Dell wants the laptop and hard drive to test, even though the unit diagnostic told me hard drive needs replacing.  The scan code took me to a location on the site and could not submit the return.  The call center for phone support appears to be in India, and I had a very hard time understanding what they were saying between the accent and the poor line quality.  I have pulled the hard drive to send off to Seagate to get the data recovered and then I want to return this laptop for a full refund.  Do not suggest buying Dell products if they want to use substandard equipment, especially a hard drive which is the single most important thing to be working... it's where your data lives.