I ordered the 2019 16 inch MacBook Pro with the i7 core processor. I understand it is a refurbished product and I chose the best condition possible and yet I was disappointed in the performance. During setup I was prompted to enter my Apple ID but when I tried to press  the “next” button it would not highlight and allow me to move forward, but when I didnt input my Apple ID, it did allow me to move forward. I found that to be weird but I decided to look past that and begin to use the laptop. The first task I tried to do was create a basic logo on Canva and as you can see in the picture, the drop-down menu to change fonts did not work. On the left is my fiancée’s MacBook Air for reference and on the right is the MacBook of topic. When you spend a significant amount of money on something like this you expect all features to work, at least the basic and simple ones, but that was not the case for me unfortunately. So I am returning the laptop and looking to shop around for a similar one.