This is my second purchase from Amazon on a Dell Latitude 7400 series referbished laptop. I really like the Dell Latitude their small size, I7 Intel processor and the amount of ram they can handle. Perfect for what I need. Unfortunately, my first Amazon Dell Latitude 7490 only lasted for 7 months. I was disappointed but considered that it was refurbished and possibly had some previous problems - that's the chance you take when you buy a referb... I decided to purchase another in September 2024. Surely you can't get two duds in a row?? Yes you can!! The second purchase was $237.00 and it was a 7480 Dell Latitude. The second one lasted 6 months before it started having problems. I can start it and run it for about 5-10 minutes and then it locks up and shuts down. I ran DISM commands to see if I could locate the problem, no results. In some of the Dell diagnostic programs it suggested that it had a problem with the ssd hard drives that were installed for the refurbish. I ran down the conflicts but Dell had no solutions. I am now thinking that I should convert it to a Chromebook or Linux Mint so I can at least still use it. I hope it lasts more than 6 months on the new operating system. I've always really liked Dell products because of the engineering and thought consideration for each user for any job application. I guess I'll have to change my mind about 1. referbs, 2. Dell, 3. Amazon.