Just over 1 year after purchase, the computer completed an automatic bio update which I had not control over as there were settings in the bios from the supplier that facilitated this. Upon successful update the computer restarted and will not boot up. I contacted Tekzilla support via two voice messages and two emails and no reply. While trying to get system running, the settings show a 128 GB drive not the 256 drive that was supposed to be included. UPDATE; Even though in the bios it shows a 128 "lite on" drive, i took the cover off and it actually has  a KingFast 256 drive...I clearly don't understand this configuration in the bios. UDATE 2- The Lite On drive is an installed SSD.. which is a very small memory card type storage device...did not know it was included?? I just wish they tech support would help me. Thanks..