If you're reading this review and see the other mixed bag of reviews on these Amazon refurbished Macbooks, just go to another site like Back Market to get a Macbook. This is the second Macbook I've ordered on Amazon and the touchpad was broken (it would not click down and instead had to be tapped to use, which I hate). The first Macbook I ordered, albeit from a different seller on Amazon that was still officially Amazon refurbished, came with an extremely wobbly-loose screen and slow hardware.Return and refund was quick and easy, hence the two stars.TL;DR - don't order these "Amazon refurbished" Macbooks and instead go to a more reputable site like Back Market to get a used Macbook.