The MacBook came super sticky and took so much just to open it, then it was dead, also had another brand computers charger with and cord with it, while mind you wrapped in a paper holder and tossed in a shipping box - then when I finally got it whipped down and charged - open it to find the keyboard had keys that wouldn't work, my 'M' 'G' 'T' 'N' 'A' 'E' 'R' do no work and I have done everything I can think of to clean it and make the buttons work again. Mind you this is all I have done since receiving it - unlike when you buy new and first thing you do when opening is set up your iCloud, instead I have spent the last two days working on mine to just turn on and function so that I can use it for its purpose. Super disappointed in myself about this one.