I'm giving it 3 stars because after 2+ years it still works, and I still use it as my desktop system. But the Bluetooth failure is really annoying. It starting by losing range, and then it stop entirely. It still connects, but then still puts the audio thru local speakers.The one USB-C port lost the ability for video. The other one still works, but I had to rearrange the other connections in an awkward manner. Except for an early Asus with only 2 GB memory, this is the only Chromebook I have had issues with.