So I ordered this product and it came pretty quickly after I ordered it. There was no damage and it was packaged very well. My issue with this product is that it requires you to either connect this to the internet via a wired connection or use a sub-standard usb wifi receiver that comes with the product. I have tried to use it swapping between wired and wifi connection depending on where i have to put it(i have to keep moving it around my house for various reasons), and at a distance of more than around 5ft the wireless connection dwindles down to virtually nonexistent. Places in my home where other computers are used have a great connection and this machine will barely be able to open a webpage without saying "internet unavailable" several times during the process. Everything else about the computer works great, I'm just disappointed about the connectivity if you aren't near a place you can use a wired connection.