I followed the printed setup instructions that were sent with the computer exactly. When I powered it up to start it would not boot. The solid-state drive was completely dead. The dead drive was supposed to contain the operating system which kept it from working. I removed the solid-state drive and checked it in the computer that I was replacing which was only being replaced because it was  6 years old with no other problems. It showed that no drive was installed just like the refurbed computer that I just bought that it came out of. I had a copy of Windows10 and decided to see if it would load on the 1 tb drive of the computer that I just bought. It did load and works but is not very fast without the ssd drive.I have no complaints with the computer other than the fact that they sent me one with a completely non-functional boot drive. I feel that they did a very poor job of quality control inspection if any on this unit before shipping it. I want to keep the computer because I have not found any problems with the computer it's self and it works properly but I think that Amazon should contact me and send me solid state drive to replace the damaged one that I paid for leaving me one drive short in the computer that I purchased.