When it was working I loved it. It was a home office pc so moved from the office to the bedroom occasionally within the house but rarely.It stopped working one night and would not boot up or even take a charge. It was not plugged in at time so not from a surge. I bought a lenovo charger to test, exact same model as the og one, did not work.I registered the device with lenovos site and filed a claim. I was sent an email advising they don't cover damage covered by the owner (I had also attached proof of both chargers and images showing the laptop with no physical damage) and providing a number for "billable repair".  No further info or options to discuss. Just a 'we determined it's on you we will not discuss it and here's where you pay us'The process for finding a charger was a nightmare (done thru the lenovo site) and the email response I received to my claim was honestly infuriating. Since only number they provided for follow up was to pay for a repair I went to Hp's website and purchased a new computer (a great experience btw)Was incredibly disappointed esp with how much I enjoyed the laptop for the first 7 months. That will be my last lenovo purchase.Hopefully my experience was a fluke but  I've worked in tech for a while (always had a neutral opinion of lenovo until now) and was incredibly disappointed with lenovo at the end of all this.