Bought this as a gift and I was hoping my aunt would love it since it's i3 11th gen, and she only uses it to websurf and video stream. I reached her over the weekend and casually asked about it, she told me the laptop was becoming slow in just a few months, moreover, it is in a safe mode or some sort that she could not exit out. urrgh, I would not recommend it, it's cheap for a reason.