I'm guessing these are probably corporate machines coming off a 4-5 year lease. Having dealt with returning leased PC's in a previous job, and knowing their original deployment could range from a C-Suite office to a shop floor, I wasn't expecting a pristine machine. However, I also wasn't expecting a machine so damaged that it looked like it had fallen off the truck returning the equipment to the leasing company.I got what I was expecting: A clean machine with a few blemishes, case integrity not compromised, all components working correctly (at least at the time of writing this review -- which is being done ON the refurbished PC), and an authentic Windows 10 Pro license which activated without issue. Additionally, the machine arrived on time (actually a few hours early), well packaged, and the actual specs matched the written specs.Although the product picture has the WiFi logo, text description didn't mention WiFi, and the vendor stated in an answer to a question that the machine didn't have WiFi. Therefore, I wasn't expecting it (but it would have been a nice surprise). No problem for me since it's connected to my network via Ethernet cable. Somewhere in the description or additional details it mentions coming with a keyboard, mouse, and power cord. The keyboard was new -- not a high-end keyboard but enough to get the machine up and running and be usable for extended periods. The mouse probably wasn't new (based on its packaging), yet it was functional. Both were USB. I got the machine set up, got Windows activated, then I plugged in my Logitech wireless keyboard and mouse.Similarly, the product description didn't mention Bluetooth or having an included DisplayPort to HDMI adapter. Again, those would have been nice surprises, but I purchased a video adapter locally and already had a spare USB Bluetooth dongle. If you don't already have a DisplayPort to HDMI or DIsplayPort to VGA adapter, add one to your cart. They are probably cheaper here that at a local store, and you'll be able to set the machine up after it arrives rather than waiting until you have the right monitor connector.In summary, I'm pleased! I got what was advertised; my expectations were met. I would have given 5 stars had my expectations been exceeded (e.g. Including DisplayPort to HDMI, WiFi and/or Bluetooth dongles when not advertised as including them). I'm willing to use this vendor for other refurbished machines. And the little PC runs cool and quietly.