I ordered this computer for my grandson but when we received it, we expected at least a few instructions on what to plug up where & how to get it working properly. But nothing of the sort. Not only that, we had to call Amazon a couple times as a couple things were missing that we had to go purchase. Amazon made it right with us but we were still disappointed as it was a little difficult to get it finally working right. Hopefully we won’t have any more issues with it. I did purchase a protection plan which now i’m glad I did.