Computer did not boot to Windows. Used YouTube videos to see how to reset BIOS.  Updated all drivers and Windows. In settings, video card has message that the video card needed ‘further installation’. Could not find any updated drivers for video card.Computer crashes incessantly.  Get message ‘ driver power state failed’ which is probably video/ graphics card.Called customer support number on computer, only takes voicemail message to leave name and number.  They never call back.All web help sites or not operational.Is this company still in business?Refurbished Optiplex 9010 OK if set up right but never buy one from this company.