This MacBook Air was supposed to be ready and functional for my daughter's first day of college. First, the product arrived a day late. When I opened it, the screen kept falling over backwards. It wouldn't stay vertical. Then, I assume because a previous owner must have either been a child or an emotionally disturbed teen, it looked liked someone had taken some sort of sharp instrument and poked holes around (and maybe in?) the screen. There were at least THREE HUGE pixelations on the screen. Plus, the keyboard had GUNK on it that could be scraped off with a fingernail. It was the WORST refurb I've ever purchased. I am returning it immediately.