Refurbished computer arrived without ability to display to the monitor.  A sheet packed with the computer indicated this does happen (?)  and a board within the computer may need to be reset.  The sheet provides a website address for instructions on how to fix this that does not work (error 404 page not found).  Being after hours of Blair's tech support., I emailed them.  Two weeks have gone by with no response.  I managed to get online and research the cause, re seat the graphics card several times, and it works.1.  A computer should not arrive this way. 2. A valid website address should be provided for the solution. 3.  Most of all Blair should respond to e-mail with 1 business day.