I got this for my grandson who is 15 years old, he loved it, it was a rufurb , and I also bought the Ins. something happened and it quit working, while trying to find out how to return it I somehow deleted my email add. I am not to smart on this or any other PC,  what a mess I had, But when we got a hold of the lady at Amazon she was very nice and helped us at once, thank you, thank you, thank you.