The computer works well and might get a higher review if the company were responsive to problems. The description is misleading since Bluetooth and Wi-fi are not built in but shipped as USB dongles. More importantly, it does not have true HDMI output, but comes with an adapter for connecting to an HDMI cable. Upon connecting there were many display issues (red doors on screen, screen flickering, etc). The DVD ROM would not read any discs when the unit was on its side (as displayed in the description). After a few days of downloading drivers and adjusting settings, I was able to find solutions to these problems.This would normally receive a 3 star rating in my book, but the lack of response from the support email provided and the inability to reach anyone by phone dropped a star.Had I heard anything from them, I would have given 3. If they had resolved my problem, 4. And if they resolved it with minimal effort on my part and decent customer service, I would have gladly overlooked these concerns and given a 5 star review.This is a great value for the money but I will be hesitant to return for future purchases.