Ordered from "STG Global".It has some minor scratches and some of the writing on the front is worn off, but otherwise, it looks relatively new from the outside. Mine came with a 2.5" Micron brand ssd, and has a serial port for the expansion module on the back, which I'll probably never use.It seems like this unit was not refurbished, but just a used pc being resold. The inside of it was dirty, but I was able to clean it with some alcohol wipes and canned air. It did not come with a wifi card, which isn't the biggest deal for me, since I plan on using it with ethernet, but it is worth mentioning, since the product page says it has wifi.Mine came with an unbranded external USB Bluetooth adapter and STG Global branded mouse and keyboard, which were all a bit cheap feeling, but brand new, along with a HP branded 90w power adapter, which clearly had been used, but still in good condition.Overall, if you're okay with not having wifi, and having to do some cleaning for the internals, it is a decent buy. It works great for my needs, comes with windows 10 pro, and is compatible with windows 11.