Horrible experience. The laptop works well but I noticed almost immediately out of the box that the track pad is extremely loose/rattles at the lightest touch. Googled this and I've found that it is an EXTREMELY COMMON PROBLEM that many Dell laptops share. This isn't a minor issue -- the trackpad rattle is LOUD. I'm currently processing an exchange, but some people online have mentioned that 4/5 of replacements share the same problem so I may just be refunding all together.Poorly built product, will be returning if my replacement isn't any better.