Computer came exactly as described, with no visible defects. Set up was easy, and I had the machine running in a few minutes. I am not tech savvy at all and it is always a thrill for me when something is easy. Maybe it’s me, but this seemed a lot easier than setting up a brand new computer. The seller reached out to ask if I was having any issues. I wasn’t, but it made me feel confident they were standing by to assist if I was. This is my first time purchasing a reconditioned computer and I am very pleased with it.