One of my friends is a grandparent, he is around 70 years old ie: not of the electronic device era. He has a difficult time finding things on his computer. As I have volunteered for a local senior center teaching computers, I would say I have the ability to teach... But I have attempted with him many times...This Chromebook was surprisingly easy for him to learn and setup (with me there).  He is able to view different/listen to different media without issues, can access his e-mail, check work schedules, etc: not doing anything super intense, but very important to him.We had an issue after three years with the first model, the power port connection became loose internally and eventually the wires came undone from their soldering.  Because of how affordable this device is, he was able to purchase this newer model and purchase a replacement part for 4$ which completely fixed the old one.  He eventually gave the new one to his grandson and kept the old one for himself.I would say that the Chromebook is not a personal choice of mine, and I would not recommend it for work/school/gaming, but i cant compare this computer to pcs/macs that would function in those settings, because I'm not really sure that it was created for that.Honestly, I gave this 5 stars because it was easy/intuitive to learn for my frien, easy/inexpesive to repair, and he is now able to keep in touch with his family.I hope this helps you to find an affordable computer that will suit your needs.