Item arrived on time.It seemed great, but after 30days of use, problems appeared:1.- Operative System has irregular problems and laptop started to freeze. It was repaired.2.- Laptop turn off and did not want to start again, even though the charge cord seemed turn on. It was repaired, there was damage in the energy source.I am afraid this item was not new as published. Techinican told me it seemed to be refurbished or it was an exhibition item.I would have to buy a new one to avoid any other surprise, my daughter uses it for school and it is frustrating to keep sending this to techinical service while she is needing it for homework and projects.Dissapointed