I purchased this desktop PC because I am needing to replace my old HP computer. I came across with this HD Elitedesk G1 SFF and by looking at the specs it is definitely a steal for $250. I do know a bit of computers and know how to do basic trouble shooting, However when I received it, it was DOA and would not boot up so I opened the case and removed the 2nd drive and I got it to boot up but it is on backdoor image which means I have to set it when it boots to go to first out of the box boot up. I check the specs and this machine I've got is not the one as advertised it has different processor. I contacted the seller and Im impressed with the customer support they have provided and since we are in the Covid 19 crisis the replacement was sent using ground shipping. After a week the replacement came and works for a day and when I boot up next day my windows would not boot properly and for some reason there was a problem with the Windows image and spent hours trying to reset and fix it but no luck it would not recover the Windows 10 system image. I have gave up and sent this back to Amazon for refund because I am not getting any luck with this machine. I will still use the old machine I have and will buy again next time. I am still considering this model to get despite of the trouble I had with this. If you don't have any experience with fixing or doing a trouble shooting with computers then I do not recommend this one for you because you will get stressed out if there is a problem.I gave 3 stars for fair ratings.