I needed a new laptop, mostly for simple word and browser applications but wanted it to last and this seemed like a good option for a low price.The computer arrived 3 days early, was packed very securely, and included all parts in working order. Laptop quickly booted Windows 10 (although I wiped it for Ubuntu, which is working great) and I can barely tell it's refurbished.I have nothing but positives to say so far, excellent product, great price! Highly recommend