My husband took the time to install this computer only to discover that the CD/DVD reader doesn’t work. My husband is a savvy computer guy, but Amazon tech support tried to help get it up and running without success. Incidentally, my husband used the same steps Amazon suggested, but nothing made it work. We’re very disappointed that it doesn’t work, and that we wasted time ordering it, and installing it. To add insult to injury, the product was guaranteed to be delivered yesterday, but didn’t come until today. Further, Amazon apprised me that it will take two weeks for a refund.