Enid Mumford (1983 ) defines the sociotechnical approach as one that recognizes the interaction of technology and people and that produces work systems that are technically efficient . Mumford argues that the development of information systems is not purely a technical issue, but an organizational issue which is fundamentally concerned with the process of change.
(Mumford, 1983b ) defines the Socio-Technical approach to recognise technology and people to ensure work systems are highly efficient and contain better characteristics which leads to higher job satisfaction for employees, resulting in a sense of fulfilment to improving quality of work and exceeding expectations. (Mumford and Weir, 1979; Mumford, 1995) concludes that the development of information systems is not a technical issue, but a business organisation issue which is concerned with the process of change.
R
Enid Mumford (1983
(Mumford, 1983b
R
sociotechnical approach as one that recognizes the interaction of
Socio-Technical approach to recognise
R
and that produces work systems that are technically efficient . Mumford argues
to ensure work systems are highly efficient and contain better characteristics which leads to higher job satisfaction for employees, resulting in a sense of fulfilment to improving quality of work and exceeding expectations. (Mumford and Weir, 1979; Mumford, 1995) concludes
D
purely
R
an organizational
a business organisation
D
fundamentally