Making the City Government Work Better: As Chair of the City ’ s e-City Committee I have spearheaded the use of technology to make government more accessible and efficient, and to boost the productivity of City staff. The City is increasing the number of online services and transaction available to the public to increase convenience and reduce costs. In late 2007 the City will launch its 3-1-1 Telephone system which allow residents to call City Hall 24 hours a day/7 days a week and always be greeted by a live Citizen Service Representative who will be able to take a complaint, generate a work order, or answer a question. Again the goal is to increase convenience to residents, reduce costs, increase efficiency, and boost productivity. I have opposed the Councillor pay raise and if re-elected will move to reopen the matter and have the raise rescinded. I have consistently voted to reduce Councillor ’ s office budgets. I first ran for City Council at age 25, and was first elected at age 28. I believed then, and still do today that I can make a positive impact on the quality of our built environment. Beyond that I have also found public service to be a very fulfilling and meaningful vocation. Helping one ’ s neighbours and fellow residents with their daily problems, and plan for the future is an extraordinary opportunity to contribute to society. Q: Why do you want to represent this particular ward on council? A: This is my home. I live in Ward 5, and I have lived in or within a few hundred metres of the ward ’ s current boundaries my entire life. I grew up and was educated in area schools such as Islington Junior Middle School and Etobicoke Collegiate. I want to protect the neighbourhoods in Ward 5 and I want to shape the future of the parts of the Ward that are in transition because I plan to continue to live here. Q: Which council decision (since the 2003 election) do you feel the city/your ward should be most proud of, and which was least desirable? A: The decision I am most proud of, and I spearheaded, is the approval of development of the 3-1-1 Telephone service. This is designed for residents ’ convenience and to improve the quality of service everyone will receive from the City. It will also drive efficiency and productivity gains in the municipal workforce. Everyone will be able to access City Hall services 24/7 and be connected to a live person. This is a huge step forward in modernizing government.
Making the City Government Work Better: As Chair of the City ' s e-City Committee I have spearheaded the use of technology to make government more accessible and efficient, and to boost the productivity of City staff. The City is increasing the number of online services and transaction available to the public to increase convenience and reduce costs. In late 2007 the City will launch its 3-1-1 Telephone system which allow residents to call City Hall 24 hours a day/7 days a week and always be greeted by a live Citizen Service Representative who will be able to take a complaint, generate a work order, or answer a question. Again the goal is to increase convenience to residents, reduce costs, increase efficiency, and boost productivity. I have opposed the Councillor pay raise and if re-elected will move to reopen the matter and have the raise rescinded. I have consistently voted to reduce Councillor ' s office budgets. I first ran for City Council at age 25, and was first elected at age 28. I believed then, and still do today that I can make a positive impact on the quality of our built environment. Beyond that I have also found public service to be a very fulfilling and meaningful vocation. Helping one ' s neighbours and fellow residents with their daily problems, and plan for the future is an extraordinary opportunity to contribute to society. Q: Why do you want to represent this particular ward on council? A: This is my home. I live in Ward 5, and I have lived in or within a few hundred metres of the ward ' s current boundaries my entire life. I grew up and was educated in area schools such as Islington Junior Middle School and Etobicoke Collegiate. I want to protect the neighbourhoods in Ward 5 and I want to shape the future of the parts of the Ward that are in transition because I plan to continue to live here. Q: Which council decision (since the 2003 election) do you feel the city/your ward should be most proud of, and which was least desirable? A: The decision I am most proud of, and I spearheaded, is the approval of development of the 3-1-1 Telephone service. This is designed for residents ' convenience and to improve the quality of service everyone will receive from the City. It will also drive efficiency and productivity gains in the municipal workforce. Everyone will be able to access City Hall services 24/7 and be connected to a live person. This is a huge step forward in modernizing government.
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