It is an ordinary day working from home, and you are part of a team that regularly interacts over email. Since this is your main line of communication, the company trained you to spot phishing emails. You've learned to skip over emails that exhibit obvious phishing red flags: suspicious links, attachments, grammar errors, etc. You just received an email from your boss about a major project on which you play a critical role. The email is more demanding than usual, even impolite. Your boss has generally seemed more upset with you lately, so you approach them to express your concerns and clear the air. Your boss is not receptive to your feedback. This causes a rift that impacts your working relationship, compromising the effectiveness and productivity of the entire team. You have been a victim of an Ambient Tactical Deception (ATD ) attack. We developed and tested a proof-of-concept social engineering attack targeting web-based email users. The attack is executed through a malicious browser extension that acts as a man-in-the-middle and reformats the textual content to alter the emotional tone of the email . The objective of ATD is not stealing credentials or data. ATD seeks to coerce a user to the attacker's desired behavior via the subtle manipulation of trusted interpersonal relationships. This goes beyond simple phishing and this paper reports the findings from study that investigated an ATD attack on the politeness strategy used in work emails .
This paper presents a specific man-in-the-middle exploit: Ambient Tactical Deception (ATD) in online communication, realized via a malicious web browser extension. Extensions manipulate web content in unobtrusive ways as ambient intermediaries of the overall browsing experience. In our previous work, we demonstrated that it is possible to employ tactical deception by making covert changes in the text content of a web page, regardless of the source. In this work, we investigated the application of ATD in a web-based email discourse where the objective is to manipulate the interpersonal perception without the knowledge of the involved parties. We focus on web-based email text because it is asynchronous and usually revised for clarity and politeness. Previous research has demonstrated that people's perception of politeness in online communication is based on three factors: the degree of imposition, the power of the receiver over the sender, and the social distance between them. We interviewed participants about their perception of these factors to establish the plausibility of ATD for email discourse. The results indicate that by covertly altering the politeness strategy in an email, it is possible for an ATD attacker to manipulate the receiver's perception on all of the politeness factors. Our findings support the Brown and Levinson's politeness theory and Walther's hyperpersonal model of email communication .
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It is an ordinary day working from home, and you are part of a team that regularly interacts over email. Since this is your main line of communication, the company trained you to spot phishing emails. You've learned to skip over emails that exhibit obvious phishing red flags: suspicious links, attachments, grammar errors, etc. You just received an email from your boss about a major project on which you play a critical role. The email is more demanding than usual, even impolite. Your boss has generally seemed more upset with you lately, so you approach them to express your concerns and clear the air. Your boss is not receptive to your feedback. This causes a rift that impacts your working relationship, compromising the effectiveness and productivity of the entire team. You have been a victim of an Ambient Tactical Deception (ATD ) attack. We developed and tested a proof-of-concept social engineering attack targeting
This paper presents a specific man-in-the-middle exploit: Ambient Tactical Deception (ATD) in online communication, realized via a malicious web browser extension. Extensions manipulate web content in unobtrusive ways as ambient intermediaries of the overall browsing experience. In our previous work, we demonstrated that it is possible to employ tactical deception by making covert changes in the text content of a web page, regardless of the source. In this work, we investigated the application of ATD in a
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users. The attack is executed through a malicious browser extension that acts as a man-in-the-middle and reformats the textual content to alter the emotional tone of the email . The objective of ATD is not stealing credentials or data. ATD seeks to coerce a user to the attacker's desired behavior via the subtle manipulation of trusted interpersonal relationships. This goes beyond simple phishing and this paper reports the findings from study that investigated an ATD attack on the politeness strategy used in work emails
discourse where the objective is to manipulate the interpersonal perception without the knowledge of the involved parties. We focus on web-based email text because it is asynchronous and usually revised for clarity and politeness. Previous research has demonstrated that people's perception of politeness in online communication is based on three factors: the degree of imposition, the power of the receiver over the sender, and the social distance between them. We interviewed participants about their perception of these factors to establish the plausibility of ATD for email discourse. The results indicate that by covertly altering the politeness strategy in an email, it is possible for an ATD attacker to manipulate the receiver's perception on all of the politeness factors. Our findings support the Brown and Levinson's politeness theory and Walther's hyperpersonal model of email communication