They also recently introduced the throttling [enforcing a maximum limit] of customers using more than 150GB per month of bandwidth. Users whose bandwidth is throttled receive service of 70Kbps, while paying for 2Mbps. This figure is based on the PlusNet network contention of 30:1, being 2mb divided by thirty users. The throttle is in place untill the end of the customers current billing period, and is meant to help keep broadband access for all Plusnet users fast by stopping a small percentage of users from using excessive bandwidth. As a result, the ISP has begun receiving numbers of customer complaints and criticism both privately and through their publicly accessible member discussion forums. Though the vast majority of comments on this new Sustainable Usage Policy have been positive. Wade Woverly, 20, from Leeds (also known as "Wadev1589"), started a thread in the Plusnet member discussion forums challenging the ISP on a number of customer service issues. One of those was regarding the customers who were paying an unnesessary premium for the same internet connection. In addition, Woverly mentioned he was assisting the Trading Standards Institute with an investigation of the legality of terms and conditions of Plusnet.
They also recently introduced the throttling [enforcing a maximum limit] of customers using more than 150GB per month of bandwidth. Users whose bandwidth is throttled receive service of 70Kbps, while paying for 2Mbps. This figure is based on the PlusNet network contention of 30:1, being 2mb divided by thirty users. The throttle is in place until the end of the customers current billing period, and is meant to help keep broadband access for all Plusnet users fast by stopping a small percentage of users from using excessive bandwidth. As a result, the ISP has begun receiving numbers of customer complaints and criticism both privately and through their publicly accessible member discussion forums. Though the vast majority of comments on this new Sustainable Usage Policy have been positive. Wade Woverly, 20, from Leeds (also known as "Wadev1589"), started a thread in the Plusnet member discussion forums challenging the ISP on a number of customer service issues. One of those was regarding the customers who were paying an unnecessary premium for the same internet connection. In addition, Woverly mentioned he was assisting the Trading Standards Institute with an investigation of the legality of terms and conditions of Plusnet.
R
untill
until
R
unnesessary
unnecessary