Airlines  have been making use of highly complex Revenue Management Systems to maximize revenue for decades. Estimating the impact of changing one component of those systems on an important outcome such as revenue is crucial, yet very challenging. It is indeed the difference between the generated value and the value that would have been generated keeping business as usual, which is not observable. We provide a comprehensive overview of counterfactual prediction models and use them in an extensive computational study based on data from Air Canada to estimate such impact . We focus on predicting the counterfactual revenue and compare it to the observed revenue subject to the impact. Our microeconomic application and small expected treatment impact stand out from the usual synthetic control applications. We present accurate linear and deep-learning counterfactual prediction modelswhich achieve respectively 1.1\% and 1 \% of error  and allow to estimate a simulated effect quite accurately .
Airlines and other industries have been making use of sophisticated Revenue Management Systems to maximize revenue for decades. While improving the different components of these systems has been the focus of numerous studies, estimating the impact of such improvements on the revenue has been overlooked in the literature despite its practical importance. Indeed, quantifying the benefit of a change in a system serves as support for investment decisions. This is a challenging problem as it corresponds to the difference between the generated value and the value that would have been generated keeping the system as before. The latter is not observable. Moreover, the expected impact can be small in relative value. In this paper, we cast the problem as counterfactual prediction of unobserved revenue. The impact on revenue is then the difference between the observed and the estimated revenue. The originality of this work lies in the innovative application of econometric methods proposed for macroeconomic applications to a new problem setting. Broadly applicable, the approach benefits from only requiring revenue data observed for origin-destination pairs in the network of the airline at each day, before and after a change in the system is applied. We report results using real large-scale data from Air Canada. We compare a deep neural network counterfactual predictions model with econometric models. They achieve respectively 1\% and 1.1 \% of error on the counterfactual revenue predictions, and allow to accurately estimate small impacts (in the order of 2\%) .
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and other industries
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highly complex
sophisticated
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Estimating the impact of changing one component of those systems on an important outcome such as revenue is crucial, yet very challenging. It is indeed
While improving the different components of these systems has been the focus of numerous studies, estimating the impact of such improvements on the revenue has been overlooked in the literature despite its practical importance. Indeed, quantifying the benefit of a change in a system serves as support for investment decisions. This is a challenging problem as it corresponds to
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business as usual, which
the system as before. The latter
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We provide a comprehensive overview of counterfactual prediction models and use them in an extensive computational study based on data from Air Canada to estimate such impact . We focus on predicting the counterfactual revenue and compare it to the observed revenue subject to the impact. Our microeconomic application and small expected treatment impact stand out from the usual synthetic control applications. We present accurate linear and deep-learning counterfactual prediction modelswhich achieve respectively 1.1\% and 1
Moreover, the expected impact can be small in relative value. In this paper, we cast the problem as counterfactual prediction of unobserved revenue. The impact on revenue is then the difference between the observed and the estimated revenue. The originality of this work lies in the innovative application of econometric methods proposed for macroeconomic applications to a new problem setting. Broadly applicable, the approach benefits from only requiring revenue data observed for origin-destination pairs in the network of the airline at each day, before and after a change in the system is applied. We report results using real large-scale data from Air Canada. We compare a deep neural network counterfactual predictions model with econometric models. They achieve respectively 1\% and 1.1
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on the counterfactual revenue predictions,
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estimate a simulated effect quite accurately
accurately estimate small impacts (in the order of 2\%)