We explore a remote collaboration setup , which involves three parties: a local worker, a remote helper and a handheld robot carried by the local worker. We propose a system that allows a remote user to assist the local user through diagnosis, guidance and physical interaction as a novel aspect with the handheld robot providing task knowledge and enhanced motion and accuracy capabilities. Through experimental studies, we assess the proposed system in two different configurations: with and without the robot's assistance in terms of object interactions and task knowledge . We show that the handheld robot can mediate the helper's instructions and remote object interactions while the robot's semi-autonomous features improve task performance by 24 \%, reduce the workload for the remote user and decrease required communication bandwidth between both users. This study is a first attempt to evaluate how this new type of collaborative robot works in a remote assistance scenario , a setup that we believe is important to leverage current robot constraints and existing communication technologies .
A remote collaboration setup allows an expert to instruct a remotely located novice user to help them with a task. Advanced solutions exist in the field of remote guidance and telemanipulation, however, we lack a device that combines these two aspects to grant the expert physical access to the work site. We explore a setup that involves three parties: a local worker, a remote helper and a handheld robot carried by the local worker. Using remote maintenance as an example task, the remote user assists the local user through diagnosis, guidance and physical interaction . We introduce a remote collaboration system with a handheld robot that provides task knowledge and enhanced motion and accuracy capabilities. We assess the proposed system in two different configurations: with and without the robot's assistance features enabled . We show that the handheld robot can mediate the helper's instructions and remote object interactions while the robot's semi-autonomous features improve task performance by 37 \%, reduce the workload for the remote user and decrease required verbal communication bandwidth. Our results demonstrate the effectiveness of task delegation with the remote user choosing an action and the robot autonomously completing it at the local level. This study is a first attempt to evaluate how this new type of collaborative robot works in a remote assistance scenario . We believe that the proposed setup and task-delegation concepts help to leverage current constrains in telemanipulation systems .
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We explore a
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allows an expert to instruct a remotely located novice user to help them with a task. Advanced solutions exist in the field of remote guidance and telemanipulation, however, we lack a device that combines these two aspects to grant the expert physical access to the work site. We explore a setup that
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We propose a system that allows a remote user to assist
Using remote maintenance as an example task, the remote user assists
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as a novel aspect with the handheld robot providing
. We introduce a remote collaboration system with a handheld robot that provides
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Through experimental studies, we
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in terms of object interactions and task knowledge
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communication bandwidth between both users.
verbal communication bandwidth. Our results demonstrate the effectiveness of task delegation with the remote user choosing an action and the robot autonomously completing it at the local level.
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, a setup that we believe is important
. We believe that the proposed setup and task-delegation concepts help
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robot constraints and existing communication technologies
constrains in telemanipulation systems