Recent studies have shown that some commercial VPNs leak user traffic to third parties. In this paper, we aim to understand how and why a population of VPN users---university students---chooses and uses VPNs, and whether they are aware of the security and privacy risks that VPNs pose. To answer these questions, we conducted 32 in-person interviews and a survey with 349 respondents, all university students in the United States. We find students are mostly concerned with access to content and privacy concerns were often secondary. They made tradeoffs to achieve a particular goal, such as using a free commercial VPN that may collect their online activities to access an online service in a geographic area. Many users expected that their VPNs were collecting data about them, although they did not understand how VPNs work. We conclude with a discussion of ways to help users make choices about VPNs.
We study how and why university students chose and use VPNs, and whether they are aware of the security and privacy risks that VPNs pose. To answer these questions, we conducted 32 in-person interviews and a survey with 349 respondents, all university students in the United States. We find students are mostly concerned with access to content and privacy concerns were often secondary. They made tradeoffs to achieve a particular goal, such as using a free commercial VPN that may collect their online activities to access an online service in a geographic area. Many users expected that their VPNs were collecting data about them, although they did not understand how VPNs work. We conclude with a discussion of ways to help users make choices about VPNs.
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Recent studies have shown that some commercial VPNs leak user traffic to third parties. In this paper, we aim to understand
We study
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a population of VPN users---university students---chooses and uses
university students chose and use