The Agency's electronic systems apparently transposed the birth date and the user's Social Insurance Number (the Canadian equivalent to the U.S. Social Security Number) and thus corrupted all electronic databases. A reference to the incident in the news aggregator site Slashdot%DIFDELCMD < %DIFDELCMD < %%% states that no returns - not even paper ones - can be accepted, " paper based returns will be stacking up in the mail room, as returns cannot be filed at all until the problem is fixed. " This could be inferred from the first paragraph of the article in the Star, which reads "a problem with electronic filing is making it impossible even to submit tax returns to the Canada Revenue Agency." The remainder of the article in the Star says nothing about their system for accepting paperreturns, only about the on-line and telephone systems. A check of the taxing authority's website regarding the issue states "We have temporarily shut down public access to electronic services to ensure the integrity of taxpayer information." and that "We have now traced the source of the problem to software maintenance conducted on March 4, 2007. We are currently working to bring all systems back online gradually." Again, while this may imply that the agency is unable to process all returns - even ones filed on paper - that is not explicitly stated, i.e. don't get your hopes up that you'll get away with a long delay in filing. An article in The Globe and Mail states that taxpayers "can wait for Netfile to return to service, or they can print their returns and mail them to the CRA" which indicates that the paper-based systems are unaffected . The deadline for Canadians to submit tax returns is April 30. CRA IT specialists are working on the computer system and have traced the source of the problem to software maintenance conducted on March 4, 2007. The CRA indicates it is too soon to speculate on whether the filing deadline will be extended. They expect to restore all services, including EFile and Netfile, well in advance of the filing deadline.
 %DIFDELCMD < %DIFDELCMD < %%% A fact sheet from the CRA states that " until the problem is resolved, we cannot process returns filed on paper, or returns filed electronically before the system interruption. Refunds will be delayed until processing is resumed " . A check of the taxing authority's website regarding the issue states "We have temporarily shut down public access to electronic services to ensure the integrity of taxpayer information." and that "We have now traced the source of the problem to software maintenance conducted on March 4, 2007. We are currently working to bring all systems back online gradually." An article in The Globe and Mail states that taxpayers "can wait for Netfile to return to service, or they can print their returns and mail them to the CRA" , which will be processed when the computer glitch is resolved . The deadline for Canadians to submit tax returns is April 30. The CRA indicates it is too soon to speculate on whether the filing deadline will be extended. They expect to restore all services, including EFile and Netfile, well in advance of the filing deadline.
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The Agency's electronic systems apparently transposed the birth date and the user's Social Insurance Number (the Canadian equivalent to the U.S. Social Security Number) and thus corrupted all electronic databases.
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A reference to the incident in the news aggregator site Slashdot
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states that no returns - not even paper ones - can be accepted,
A fact sheet from the CRA states that
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paper based returns will be stacking up in the mail room, as returns cannot be filed at all
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fixed.
resolved, we cannot process returns filed on paper, or returns filed electronically before the system interruption. Refunds will be delayed until processing is resumed
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This could be inferred from the first paragraph of the article in the Star, which reads "a problem with electronic filing is making it impossible even to submit tax returns to the Canada Revenue Agency."
.
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The remainder of the article in the Star says nothing about their system for accepting paperreturns, only about the on-line and telephone systems.
D
Again, while this may imply that the agency is unable to process all returns - even ones filed on paper - that is not explicitly stated, i.e. don't get your hopes up that you'll get away with a long delay in filing.
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which indicates that the paper-based systems are unaffected
, which will be processed when the computer glitch is resolved
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CRA IT specialists are working on the computer system and have traced the source of the problem to software maintenance conducted on March 4, 2007.