why is communication skills important in a police department
By training police officers to become better communicators, capable of managing their own emotions as well as other peoples' anger and hostility, public risk managers can help achieve both goals. Risk managers who push for improved interpersonal skills in police departments could encounter stiff resistance. Although interpersonal skills often are not taught as part of law enforcement protocol, many police officers understand their importance. Yet most police officers won't engage those skills unless their leadership insists on it and provides mandatory training INSET: 2000 attend meeting.