how to close a return request ebay
Closing a Case When a Buyer Doesnât Pay. 1  1. Visit the eBay website at http://www.ebay.com/. 2  2. Click on âMy eBayâ in the upper right corner and sign in with your eBay username and password. 3  3. Go to eBayâs Resolution Center home page at http://resolutioncenter.ebay.com/. 4  4. Determine whether you have the ability to manually close your case.