phoneclaim metro pcs number
If the phone is in good physical condition then I would take it to a Metro pcs store and see if it can be exchanged through the warranty. Here's the 2 way's you can make a claim through Asurion (this is the insurance company.) On the Internet - http://phoneclaim.com/. Over the Phone - 1-866-862-3397. You will need your phone number and pin available to you when making a claim. Also make sure to have a method of paying the deductable it will require immediate payment for Metro pcs seeing as it is a pre-paid carrier.