salesforce difference between user licenses and permission set licenses
Salesforce License Types. Today I have received a mail asking to explain the difference between the different types of Salesforce licenses and how to have service cloud and sales cloud access in the same time. So I thought of writing a post about it. User license determines the baseline of features that the user can access. Every user must have exactly one user license. You assign user permissions for data access through a profile and optionally one or more permission sets. Permission set Licenses is a convenient way to assign users specific settings and permissions to use various tools and functions. Permission set licenses incrementally entitle users to access features that are not included in their user licenses. Users can be assigned any number of permission set licenses.