how to add owners to k1000
1. Create a manual user label and assign users as ticket owners to the label. Help creating the label can be found in the Service Desk Administrator Guide. https://support.software.dell.com/k1000-systems-management-appliance/release-notes-guides. 2.elect queue to add ticket owners: ** Note this process will need to be repeated for each queue**. 3. Once in the desired queue; 1  Version 5.5 and prior: Click on edit.
Select queue to add ticket owners: ** Note this process will need to be repeated for each queue**. 3. Once in the desired queue; 1  Version 5.5 and prior: Click on edit.2  Under User Preferences to the right of Ticket Owners By Label: click edit and add the label created in step 1.elect queue to add ticket owners: ** Note this process will need to be repeated for each queue**. 3. Once in the desired queue; 1  Version 5.5 and prior: Click on edit.