how to reset the microsoft surface
Press and hold the volume-down button while you press and release the power button on your Surface. When the Surface logo appears, release the volume-down button. Step 4: When prompted, select the language and keyboard layout you want. Step 5: Tap or click Troubleshoot, and tap or click Reset your PC.
Plug in your Surface so you donât run out of power during the refresh. Step 2: Swipe in from the right edge of the screen, and tap Settings. (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and click Settings .). Step 3: Tap or click Change PC settings.