what is the benefits of unified communications
Part 1: What is Unified Communications? Unified communications is an emerging technology which brings all kinds of communications. Namely, calls, mails, video calls, conferences, etc. to a single platform. Added to it, the unified communications platforms try to make the communications device independent or provide separate applications for all platforms. A person can attend a meeting using his mobile while the person he is meeting is on a desktop. Part 2: What are the Key Benefits of Unified Communications? There are three key benefits of the unified communications platform. â Enhanced Accountability and Transparency. When all communications are on a single channel, there is no question that someone can deny that they did not check their email or instant messenger.