how to build agree to disagree scale in word
Marking âNeither agree nor disagreeâ is the same as not responding to the item. When using a 5 point scale to score responses, the neutral middle (non-responses) gets a score of 3. When calculating item means and standard deviations, the 3âs have the effect of pulling the item means to the middle of the scale. This causes items on a survey to look more similar. In a survey, I want to want respondents to think about the item and report an opinion, no matter how weak the opinion is.