knowledge management strategy definition
Knowledge management (KM) is the process of capturing, developing, sharing, and effectively using organizational knowledge.It refers to a multi-disciplinary approach to achieving organizational objectives by making the best use of knowledge.An established discipline since 1991 (see Nonaka 1991), KM includes courses taught in the fields of business administration, information systems, management, and library and information sciences.t refers to a multi-disciplinary approach to achieving organizational objectives by making the best use of knowledge. An established discipline since 1991 (see Nonaka 1991), KM includes courses taught in the fields of business administration, information systems, management, and library and information sciences.