typical irs wait time
Millions of people call the IRS each year. Last tax season, the average wait time to speak to a live representative was 17 minutes, up from 12 minutes in 2011, the G.A.O. found.And the percentage of callers seeking live assistance who actually received it was 68 percent, down from 72 percent the year before.ast tax season, the average wait time to speak to a live representative was 17 minutes, up from 12 minutes in 2011, the G.A.O. found. And the percentage of callers seeking live assistance who actually received it was 68 percent, down from 72 percent the year before.