what is the duties and responsibilities of a bank customer services
Additional duties include answering questions about the bank's products and services and responding to customers' questions. Customer service representatives may also be responsible for answering phone calls, assisting callers or connecting them with the proper department.
Bank Customer Service Representative Job Description Example. Bank Customer Service Representatives provide information to their customers regarding their banksâ products and services. A bank customer service representative is someone whose role is to provide information regarding the bankâs products and services to its customers.