what aspects of an organization need innovation
One key aspect of a culture that nurtures innovation is collaboration: across departments and teams, and up and down the organization. It was mentioned by everyone interviewed for this study. Voxâs Brundrett said a culture of collaboration flows from mutual trust.
However, for any of these vital. aspects to bring any real benefit, the leadership must support, sustain, encourage, and inspire. followers to make it work. Therefore, for the innovation process to begin in any organization, that organization must first put the right leaders and leadership structure in place.
While most of this research has focused on var-. ious aspects of technological innovation (e.g., Henderson & Clark, 1990; Utterback, 1994), the. trend over the last fifteen years has been toward. exploring other forms of innovation, such as pro-. cess innovation (e.g., Pisano, 1996), service inno-.