assurance industry definition
Quality Assurance vs. Quality Control. The terms âquality assuranceâ and âquality controlâ are often used interchangeably to refer to ways of ensuring the quality of a service or product. The terms, however, have different meanings. Assurance: The act of giving confidence, the state of being certain or the act of making certain. Quality Assurance: The planned and systematic activities implemented in a quality system so that quality requirements for a product or service will be fulfilled.