{"title": "AppleCare On-Device Quality Engineer", "summary": "Imagine what you could do here at Apple. Innovation runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.\n\nThe people here at Apple don\u2019t just build products \u2014 they craft the kind of wonder that\u2019s revolutionized entire industries. It\u2019s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. \n\nOur team is looking for a Quality Engineer to join the AppleCare Product Platforms & Performances team to support planning, crafting, scheduling, coordinating, and driving tests for projects in the AppleCare On-Device channel.\n\nAs a Quality Engineer, you will be tasked with working along side project PMs, developers and testers across multiple teams and organizations to ensure we deliver outstanding products and experiences for our customers while continuously improving testing practices.", "description": "You will perform the duties of a quality engineer to regularly participate in the release of system improvements or new functionalities from development to production, and continuously validate production instances and development roots for bugs. You are encouraged to plan, execute and report on end-to-end test activities, provide timely and detailed feedback to engineering or design teams, and participate in post-release/change reviews.\n\nThe candidate should be able to work with engineering and product teams to develop test approaches, facilitate creation of test cases, and test scripts on multiple projects of varying sizes. They should be able to build and maintain, or contribute to a testing knowledge repository for the AppleCare Product Platforms and Performances team. You will also work to continuously improve testing best practices and methods, and report on testing metrics including SLAs and KPIs.\n\nThe candidate should be able to support multi-functional teams leading up to, during and after the launch of each OS release, and assist in the management of the Live-on program.\n\nFor more information on the service offerings this position will support, please visit the links below: \n\nhttps://www.apple.com/support/products/\n\nStrong candidates for this role are driven, organized, detail-oriented, methodical, and who communicate with ease and speak with authority. You have excellent leadership traits that help encourage your team.", "key_qualifications": "", "preferred_qualifications": "Experience building and managing test automation frameworks\n5+ years of related hands-on experience in scripting and quality engineering\nSolid experience working with remote teams situated in different time zones (onsite & offshore teams)\nExperience testing on visionOS, cloud-based technologies a plus\nHands-on development experience\nPrior experience with leading QA effort across multi-functional projects/team", "education_experience": "", "additional_requirements": "", "pay_benefits": "", "company": "apple"}