{"title": "AU-Senior Manager", "summary": "Do you have a real passion for helping others learn and grow? The challenges and opportunities of a continuously evolving business make leadership at the Apple Store a rewarding career. It\u2019s your job as a Senior Manager to lead the staff and operations of one or more store areas and seek solutions and results that create a high-performing work environment. By reading situations quickly and acting courageously, you are able to build success for the business and promote the Apple brand through unparalleled customer service. As a Senior Manager, you work with others to foster a culture where everyone belongs and is inspired to do their best work.", "description": "As a Senior Manager, you guide other leaders to inspire top performance from their teams. You monitor multiple lines of business within the store to achieve operational objectives and collaborate with corporate business partners to report results. You\u2019re knowledgeable about the industry and keep up to date on competitors and trends. You lead the sales and customer support teams by example, finding solutions to create and maintain a high level of customer focus. To foster growth among your staff, you coach and encourage with clear communications. By developing strong relationships across teams and with customers, you create an environment that enhances loyalty to Apple products and services. Discover even more benefits of doing what you love. Apple\u2019s most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programmes. We\u2019re proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount \u2014 both offer everyone at Apple the chance to share in the company\u2019s success. You\u2019ll discover many more benefits of working at Apple, such as programmes that match your charitable contributions, reimburse you for continuing your education, and give you special employee pricing on Apple products. Note: Apple benefits programmes vary by country and are subject to eligibility requirements.", "key_qualifications": "", "preferred_qualifications": "Ability to collaborate with the store leadership team to develop strategic plans across multiple business groups, improving process and surpassing standards to drive the business in the store. Proven ability to inspire, coach, train and develop store team members to consistently provide exceptional customer service and drive for results. Experience adapting to challenges, providing support and guiding communications in a constantly changing retail environment. Contribute to an inclusive environment through respecting each others\u2019 differences and having the curiosity to learn. Demonstrate Apple\u2019s values of inclusion and diversity in daily activities. Role model inclusive leadership behaviors and build, develop and retain diverse teams. Take action to ensure a safe, respectful, and inclusive environment for all team members. You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting. Cross-industry experience is welcome \u2014 a retail background is not necessary. You have a passion for learning about Apple technology and products. You\u2019re fluent in English (both written and spoken) and the local language. Multilingual ability is a plus. You\u2019ll need to be flexible with your schedule. Your work hours will be based on business needs.", "education_experience": "", "additional_requirements": "", "pay_benefits": "", "company": "apple"}