{"title": "AIML - Sr Engineering Program Manager, Cloud and SRE", "summary": "Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other\u2019s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It\u2019s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you\u2019ll do more than join something \u2014 you\u2019ll add something.", "description": "-  Work closely with Cloud Engineering, SRE, Operations, and Engineering teams to ensure maximum availability of our services in the production environments.\n-  Assist the Production Engineering teams with support of production environments. Work with teams to understand production issues, help track back to underlying issues, and propose future-proofing of the production environments.\n-  Be an advocate for process improvements and tools to ensure that the production environments are stable and reliable. Assist teams with scope and timelines for delivery of new tools/processes. \n-  Work with stakeholders on new and existing projects; drive functional and technical design discussions, cross-functional negotiations, planning, execution, delivery, documentation and more. \n-  Drive comprehensive, real-time analytics and reporting on key operational measurements for quality, performance, capacity, and reliability.\n-  Build relationships across the AIML organization and facilitate communication between groups. \n-  Be the voice for our customers; do whatever it takes to deliver the highest quality experience to our customers.", "key_qualifications": "Not available", "preferred_qualifications": "10+ years of Technical Program Management with experience covering as many of the following as possible: global internet services, a large-scale & international user base, distributed computing, a product with external dependencies (e.g. partner data feeds), and responsibility for rapid-response actions.\nStrong technical experience with cloud technologies and infrastructure; large scale systems, Linux/server operating systems running on containers, big data, and networking. Bonus points for past Engineering experience.\nInnate drive to improve how things work, with proven track record of driving dramatic improvements for team quality, performance, agility, or effectiveness.\nStrong analytical skills to identify, assess, and solve complex technical issues.\nCapability to foster collaboration between cross-functional teams\nBS/MS EE/CS/CE in a relevant field or equivalent practical experience.", "education_experience": "", "additional_requirements": "", "pay_benefits": "At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $157,000 and $278,900, and your base pay will depend on your skills, qualifications, experience, and location.\n\nApple employees also have the opportunity to become an Apple shareholder through participation in Apple\u2019s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple\u2019s Employee Stock Purchase Plan. You\u2019ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses \u2014 including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.\n\nNote: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.", "company": "apple"}