{"title": "US-Senior Manager", "summary": "Do you have a real passion for helping others learn and grow? The challenges and opportunities of a continuously evolving business make leadership at the Apple Store a rewarding career. It\u2019s your job as a Senior Manager to lead the staff and operations of one or more store areas and seek solutions and results that create a high-performing work environment. By reading situations quickly and acting courageously, you are able to build success for the business and promote the Apple brand through unparalleled customer service. As a Senior Manager, you work with others to foster a culture where everyone belongs and is inspired to do their best work.", "description": "As a Senior Manager, you guide other leaders to inspire top performance from their teams. You monitor multiple lines of business within the store to achieve operational objectives and collaborate with corporate business partners to report results. You\u2019re knowledgeable about the industry and keep up to date about competitors and trends. You lead the sales and customer support teams by example, finding solutions to create and maintain a high level of customer focus. To foster growth among your staff, you coach and encourage with clear communications. By developing strong relationships across teams and with customers, you create an environment that enhances loyalty for Apple products and services.", "key_qualifications": "", "preferred_qualifications": "Ability to collaborate with the store leadership team to develop strategic plans across multiple business groups, improving process and surpassing standards to drive the business in the store\nProven ability to inspire, coach, train, and develop store team members to consistently provide exceptional customer service and drive for results\nExperience adapting to challenges, providing support, and guiding communications in a constantly changing retail environment\nContribute to an inclusive environment through respecting each others\u2019 differences and having the curiosity to learn.\nDemonstrate Apple\u2019s values of inclusion and diversity in daily activities.\nRole model inclusive leadership behaviors and build, develop and retain diverse teams.\nTake action to ensure a safe, respectful, and inclusive environment for all team members.\nYou have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.\nCross-industry experience is welcome \u2014 a retail background is not necessary.\nYou have a passion for learning about Apple technology and products.\nYou\u2019re fluent in English (both written and spoken) and the local language. Multilingual ability is a plus.\nYou\u2019ll need to be flexible with your schedule. Your work hours will be based on business needs.", "education_experience": "", "additional_requirements": "", "pay_benefits": "At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $42.35 and $70.55/hr, and your base pay will depend on your skills, qualifications, experience, and location.\nApple employees also have the opportunity to become an Apple shareholder through participation in Apple\u2019s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple\u2019s Employee Stock Purchase Plan. You\u2019ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses \u2014 including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.\nNote: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.", "company": "apple"}