{"title": "Program Manager, Commercial Performance", "summary": "We\u2019re a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work \u2014 and to each other. Because learning from the people here means we\u2019re learning from the best! Apple Retail Operations creates the tools and programs that empower our teams to provide a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar. In this role, you will provide strategic leadership and drive operational improvements to increase revenue and enhance customer engagement, all while working to elevate the best-in-class customer and employee experience at Apple Retail stores. Are you ready to help be the voice of Apple Retail Stores to ensure we are reaching every customer and creating more owners in Stores?", "description": "Deliver on Apple\u2019s goals and objectives for Retail by giving teams everything they need to remove friction in the customer experience, while also ensuring leaders are equipped and supported in leading their teams. Responsibilities include.  - Your #1 edict will be to find ways to drive increased revenue, attach, and customer engagement - then to garner support for those strategies, and work across Apple to bring them to fruition. - Create innovative growth solutions and strategies, use storytelling with data to advocate internally, and drive implementation. - Partner with the Retail Leadership team to identify opportunities in the region, working cross-functionally with key retail parters to turn opportunities into new programs or iterate on existing programs. - Collaborate with peers across the organization to help design, build, and lead the execution of key Retail programs and priorities. - Contribute to an inclusive environment through respecting each others\u2019 differences and having the curiosity to learn.", "key_qualifications": " ", "preferred_qualifications": "Proven track record of driving revenue growth and enhancing customer engagement in a retail (or related industry) HQ setting. Expertise in identifying and capitalizing on opportunities for commercial enablement to enhance revenue, attach, and engagement. Experience setting and reporting key performance metrics, using data to drive recommendations, decisions, and storytelling that resonates with internal audiences. BA/BS or equivalent experience, MBA preferred", "education_experience": "", "additional_requirements": "", "pay_benefits": "At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $107,300 and $201,300, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple\u2019s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple\u2019s Employee Stock Purchase Plan. You\u2019ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses \u2014 including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.", "company": "apple"}