{"title": "US-Business Pro", "summary": "Are you passionate about driving sales, building relationships, and consulting with customers on business solutions? Do you want to connect entrepreneurs and professionals with the tools they need to build success? As a Business Pro, you help customers discover how Apple products can transform the way they work \u2014 and you build loyalty by maintaining those customer relationships. In this role, you serve as both a resource and a mentor to your fellow Apple Store team members. You also partner with store leadership to find opportunities to connect customers with powerful tools and solutions that help their business thrive. You work with others to foster a culture where everyone belongs and is inspired to do their best work.", "description": "As a Business Pro, it\u2019s your job to drive sales and awareness of Apple\u2019s products for the business community. You keep customers engaged by leading briefings and workshops that showcase how Apple and third-party technology and services can help them build success. With the help of customer relationship management (CRM) tools, you plan and forecast business performance through account management, pipeline building, and opportunity management. You develop account plans to start and expand adoption of solutions across the Apple ecosystem \u2014 and deepen adoption within an organization. To ensure compliance with policies and procedures, you maintain a deep understanding of all retail business programs and offerings. Working closely with store leadership, you assess accounts\u2019 individual needs and work to support the transition of those accounts to the Apple team that will best meet the customer\u2019s specific needs.", "key_qualifications": "", "preferred_qualifications": "At least three years of success and high performance in sales of technology or business solutions, or equivalent. Proven ability to take a personalized, solution-based approach to customer needs. Advanced consultative expertise in Apple and third-party solutions, mobility adoption, and business transformation. Contribute to an inclusive environment through respecting each others\u2019 differences and having the curiosity to learn. Demonstrate Apple\u2019s values of inclusion and diversity in daily activities. You possess strong business insight, as well as general knowledge of key small business industries, technology trends in communities, and business challenges. You have excellent listening, influencing, negotiation, and interpersonal skills to establish positive relationships with customers, as well as within Apple and our team. You have extraordinary written and verbal communication skills, in person and on the phone. You can work effectively with business owners and executives across all organizational levels. You have a proven ability to connect with people, manage processes efficiently, and prioritize without sacrificing the customer experience. You can adapt in a dynamic, ever-changing retail environment.", "education_experience": "", "additional_requirements": "", "pay_benefits": "At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple\u2019s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple\u2019s Employee Stock Purchase Plan. You\u2019ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses \u2014 including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, New York, Washington, or Washington DC locations click here to select a store and view pay information. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.", "company": "apple"}