{"title": "Engineering Project Manager  (SAP Functional support and Upgrade Lead), Enterprise Systems", "summary": "Apple is where individual imaginations gather together, committing to the values that lead to great work! Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other\u2019s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It\u2019s the diversity of our people and their thinking that encourages the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you\u2019ll do more than join something \u2014 you\u2019ll add something.", "description": "In this role you will have dual responsibility. You will be handling support delivery in a SAP functional area including leading a vendor team, driving SLA metrics, establishing relationship with business partners, drive system / process initiatives to improve efficiency and productivity. Identify trends for issues and implement solutions by performing root cause analysis. You will need to have a solid aptitude to solve support issues and experience to design and configure solutions in the functional area. As an upgrade lead be responsible for the planning, monitoring, driving efficiency and control of SAP upgrades. We are looking for a self-motivated, driven individual who is comfortable working in a global, fast-paced environment and has experience with agile method of working.", "key_qualifications": "", "preferred_qualifications": "Strong aptitude to do hands-on to troubleshoot production support issues\nExcellent verbal and written communication skills across all levels of the organization\nExcellent problem-solving skills and the ability to drive issue resolution across teams\nExperience in partnering with vendor teams both onsite and offshore\nSelf-motivated, detail-oriented, and sensitive to established schedules and scopes\nAbility to establish & manage relationships with various business stakeholders\nAbility to understand ABAP code to aid troubleshooting\nHands on experience on S/4 HANA will be a significant plus\nBachelor's Degree or equivalent in any related field", "education_experience": "", "additional_requirements": "", "pay_benefits": "At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $165,500 and $293,800, and your base pay will depend on your skills, qualifications, experience, and location.\n\nApple employees also have the opportunity to become an Apple shareholder through participation in Apple\u2019s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple\u2019s Employee Stock Purchase Plan. You\u2019ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses \u2014 including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.\n\nNote: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.", "company": "apple"}