good morning i received a note here regardingh my permission request i am not quite sure what is it that i need to do thank you if you could just please clear it for me talk hi i did not see the email but it looks like it needs to be resent with please copy the url of this file in the email to assist otrs volunteers to find it do not send emails containing only the text otrs pending as this is not of any use provide an explanation of permission granted if the email was sent with the above done it might be just a place holder until an otrs volunteer has a chance to review it