all the references state the plane hit turbulence as wikipedia is built apon references that is what i put i have no affiliation with continental and it seems you do turbulence is the reason as witnesses on the plane describe aswell as the pilot so make any accusations you want but for now turbulence is the main reason and factor of the flight now just remember follow the rules and stop saying major news broadcasters like cnn and bbc are false because you 'seem to think you are right'