along with the evident commitment of wikipedians i also found wikipedia's numerous policies guidelines and normative behaviors intimidating to me as a newcomer kraut and resnick noted that techniques for encouraging voluntary compliance such as explicitly stating and prominently displaying guidelines tend to be more effective with insiders who care about the community s health and their own standings within the community they identified four factors which increase voluntary compliance commitment to the community legitimacy of norms the ability to save face and expectations about rewards for compliance or sanctions for noncompliance with an underdeveloped sense of commitment to the community a lack of comprehension regarding the strong community norms and an expectation of sanctions for noncompliance i was less likely to be bold or participate in the community unless directed to do so the most paralyzing of these factors was the high probability that norm violations would be detected ensured by wikipedia's anyone can edit community design