consilium inc is a privately held global provider of business communications and collaboration systems the international headquarters is in singapore apart from singapore the company has its operations in india malaysia taiwan united states canada and philipines the company was founded in mid of by pramod ratwani ceo provides contact centers unified communications solutions and services with its unitm solutions ranging from uniagenttm uniprovisioningtm uniinsighttm unicloudtm unisocialtm consilium inc specializes in unified communication and contact center solutions and develop products which are cisco compatible consilium inc is the unified communications software company which enables unified success in enterprises and contact centers with solutions that combine products from technology partners innovative applications and services expertise backed by communications convergence collaboration and customer interaction optimization s w consilium enable companies to improve their communication flows transform their business processes and increase their business efficiency the company professional services uniquely helps clients by getting business results fast by focusing on their requirements creating solutions using appropriate technologies and providing technical services history foundation business development in the mid of pramod ratwani ceo founded consilium inc the purpose of creating consilium inc is to provide unified communication as a service which delivers innovative business solutions enable communications between people processes and platforms to achieve business objectives consilium inc has received a series a investment from jafco asia expansion and new management consilium expanded its business presence in malaysia niraj saran joined consilium as cto present cosnilium expand its operation in india deepak bhatia joined consilium as director global alliances and business development products division consilium offers a wide product range in unified communication space all of it products and technologies are cisco compatible consilium inc product portfolio provides all the elements needed for complete cloud as well as premise based unified communications as a service solutions for the enterprise and call centers its unitm range of products include the following uniagenttm provides agents to be with ready access to complete call information customer data and enterprise resources response information uniagenttm enables server based cti integration unisocialtm enables to catch upon the latest trends in the social media marketing by featuring filtering tagging and providing a powerful reporting mechanism this enables the companies to respond proactively as well as effectively to customer s requirements also enables the companies to provide private message replies to feed post author unicloudtm simplifies provisioning process and enables virtualization and multitenancy uniinsighttm enables unified reporting and analytics to track business performance and helps in making better business decisions uniprovisioningtm is a multi vendor provisioning platform uniqmtm provides quality assurance domain expertise service providers bfsi insurance airline retail manufacturing business process outsourcing awards achievements certified atp partner cisco series a investment from jafco asia apac premier partner genesys references jafco asia uniagenttm cite web url h