thank you but this is all stressing me out now and i'm not coping with a simple request being neglected in that i am asking that the user name be changed from user gerry georgatos to user alison formiani please can we just finish this and i'll disappear as i don't know how else to do this i have tried every means put to me and yet it's not being done please put me out of my misery and change it to user alison formiani please