Consumer complaint received 2024-11-12 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: NAVY FEDERAL CREDIT UNION
State: TX

Complaint narrative:
Re : XXXX Request for Investigation and Correction of Inaccurate Information & Unauthorized Furnishing of Private Information : Revocation of All Powers of Attorney, Trusteeship, and Any Similar XXXX XXXX XXXX XXXX, Attorney-In-Fact , Agent with exclusive authority with sound mind, hereby revoke and terminate all Powers of Attorney, trustee appointments, and any other authority previously granted, whether known or unknown, effective immediately as of the date listed below.

Ens Legis, Principal, Consumer Account : XXXX XXXX, XXXX XXXX XXXX This revocation includes, but is not limited to : 1. Power of Attorney : Any and all general, special, durable, medical, or financial powers of attorney, whether granted orally or in writing.

2. Trusteeship : Any trusteeship or appointment as a trustee or representative over any trust, estate, or financial matter, whether established by me or on my behalf. 
3. Other Authorizations : Any other known or unknown authorizations, agency relationships, or rights previously granted to act on my behalf in any capacity.

Please be advised that any prior documentation or verbal agreements conferring such powers to any individual or entity are hereby revoked and rendered null and void as of the date below. No individual or entity is authorized to act on my behalf in any capacity unless a new, specific Power of Attorney or other authorization is explicitly granted by me in writing after this date.

I request that you : 1. Immediately cease any and all actions taken under any previously granted Power of Attorney, trusteeship, or similar authority.

2. Provide written confirmation acknowledging the receipt and recognition of this revocation.

3. Refrain from recognizing any actions taken on my behalf without my new written consent going forward. 

Please update your records accordingly and inform all relevant parties of this revocation. Failure to honor this revocation may result in legal action to protect my rights and interests. Including all Reporting Agencies including XXXX XXXX, XXXX XXXX XXXX  with XXXX, XXXX, XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX, Tenant Screening Agencies, Check and Bank Screening Agencies, Personal Property Insurance Agencies, Utilities Agencies, Gaming Agencies, Retail Agencies, Medical Agencies, Supplementary/Alternative Credit Reports Agencies, Low Income and Subprime Agencies. 
I am writing to formally dispute the following inaccurate information on my Ens Legis/Principal credit report, which was provided by your agency, now a formal complaint executed with CFPB. This information is erroneous and negatively impacts my creditworthiness. Additionally, it has come to my attention that private information regarding my Ens Legis/Principal credit profile has been furnished without my explicit written consent, in violation of the Fair Credit Reporting Act ( FCRA ).

As a consumer, ens legis/principal, Agent, Attorney-In-Fact, have not provided written authorization for the release of this information to any third parties. Each unauthorized disclosure constitutes a violation of the FCRA, and I reserve the right to seek damages up to {$1000.00} per violation for the improper furnishing of ens legis/principal private information without consent.

A charge-off account has been listed on the principal 's credit report without prior notification or correspondence to the agent, who holds a Master Proclamation Power of Attorney over the principal 's accounts. A copy of Form 1099-C was requested from XXXX XXXXXXXX, but no response has been received. The agent has provided a copy of the XXXX form to confirm this account as paid in full, marking it as satisfactorily resolved for tax reporting purposes and accepted as income. '' Fair Credit Reporting Act ( FCRA ) 15 U.S. Code 1681 : 1681b Permissible purposes of consumer reports : This section outlines the specific purposes for which credit reporting agencies may legally disclose a consumer 's credit information. 1681c - Requirements related to the reporting of account information, including timelines and the correct status of accounts. 1681i - Procedure in case of disputed information : Specifies the process and obligations for credit reporting agencies when a consumer disputes inaccurate or incomplete information. XXXX. XXXX XXXX - 15 U.S. Code 6802 : 6802 - Obligations with respect to disclosures of personal information by financial institutions. This section requires financial institutions to obtain consent before sharing a consumer 's nonpublic personal information. 3. Internal Revenue Code ( IRC ) Related to 1099-C Reporting - 26 U.S. Code 6050P : 6050P This section requires financial institutions to report canceled debts over {$600.00} via Form 1099-C to both the taxpayer and the IRS, outlining the requirement to notify the affected party when a debt has been canceled. 1. Fair Debt Collection Practices Act ( FDCPA ) - 15 U.S. Code 1692 : 1692e - False or misleading representations : Prohibits debt collectors from misrepresenting the character, amount, or legal status of a debt, which could apply if an incorrect balance is reported. 1692g - Validation of debts : Requires debt collectors to provide validation and verification of the debt upon request, ensuring that consumers have accurate information. 2. Right to Financial Privacy Act - 12 U.S. Code 3402 : This act limits government agencies from accessing an individual 's financial records without proper authorization, subpoena, or consent. While primarily focused on government access, it may bolster privacy arguments related to unauthorized disclosures. 3. Truth in Lending Act ( TILA ) - 15 U.S. Code 1601 : 1666 - Correction of billing errors : While primarily applicable to credit billing errors, this section may support claims if inaccurate information has been reported in a way that misleads the credit balance or status. 4. Consumer Financial Protection Act - 12 U.S. Code 5531 : 5531 - Prohibits unfair, deceptive, or abusive acts or practices ( UDAAP ) : This provision empowers the Consumer Financial Protection Bureau ( CFPB ) to take action against unfair practices, including unauthorized sharing of private information. 5. Privacy Act of 1974 - 5 U.S. Code 552a : Though more focused on government-held records, this law protects individuals ' records from unauthorized disclosure and could be referenced when dealing with unauthorized handling of personal data by regulated entities.

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with non-monetary relief