Consumer complaint received 2021-09-08 00:00:00
Product: Checking or savings account — Other banking product or service
Issue: Managing an account — Fee problem
Company: WELLS FARGO & COMPANY
State: AL

Complaint narrative:
My direct deposit from social security was going into a savings account and not a checking account and Wells Fargo bank fails to acknowledge that my direct deposit was going into a savings account and I was told by Wells Fargo bank that my direct deposit was going into a checking account and which both of my social security benefits was going into a savings account and Wells Fargo bank knows this. I would also like to say that I am a XXXX untied states citizen and I have been taken advantage of as well as the other consumers that has trusted Wells Fargo bank to help us to become financially stable in which Wells Fargo bank has lost trust with the consumers and customers that has trusted Wells Fargo bank to help us to become financially stable. And Wells Fargo bank has forced the past employees to open up fake accounts with out the consumers and customers authorization and permission and consent. And everyone should have a right to financial privacy in which at this point we don't have financial privacy and I would like to say that if customers and consumers had a right to financial privacy I strongly believe that all of these privacy laws should be enforced in which these laws are not being enforced. And everyone information is being sold and shared with other institutions with out the consumers and customers with out the authorization. And I believe that XXXX XXXX accounts was opened up with out the consumers and customers permission. And Wells Fargo bank has fired the past employees of Wells Fargo bank wanted those bankers of Wells Fargo bank to participate in all of these illegal activities in which those bankers told the truth about what is going on with with Wells Fargo bank and all of the illegal activities that Wells Fargo bank wanted those past employees of Wells Fargo bank to participate in all of these illegal activities by forging the consumers and customers name on these documents and closing accounts that should have not been closed. And I strongly believe that Wells Fargo bank should be responsible for taken advantage of those consumers and customers that trusted Wells Fargo bank to help us become financially stable. And I feel that if Wells Fargo is a professional institution all of these illegal activities that are going on these financial institution and taking advantage of those XXXX and XXXX  communities and people of XXXX as a whole I strongly believe that Wells Fargo bank should be held accountable for all of these illegal activities that are going on with Wells Fargo bank.and all of these laws suits that has been filed and against Wells Fargo bank needs to be investigated as to the when what and why is this illegal activities that Wells Fargo bank has done to all of us that trusted Wells Fargo bank to help us become financially stable.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation