Consumer complaint received 2024-09-29 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Experian Information Solutions Inc.
State: UT

Complaint narrative:
Recently I did an investigation on my credit report and found several items on there to be inaccurate. Under 15 U.S. Code 1681e ( b ) Accuracy of report Whenever a consumer reporting agency prepares a consumer report, it shall follow reasonable procedures to assure the maximum possible accuracy of the information concerning the individual about whom the report relates. 15 U.S. Code 1681i ( 5 ) Treatment of inaccurate or unverifiable information ( A ) In general if, after any reinvestigation under paragraph ( 1 ) of any information disputed by a consumer, an item of the information is found to be inaccurate or incomplete or can not be verified, the consumer reporting agency shalli ) promptly delete that item of information from the file of the consumer, or modify that item of information, as appropriate, based on the results of the reinvestigation; and ( ii ) promptly notify the furnisher of that information that the information has been modified or deleted from the file of the consumer. Please remove the following items from my credit report, immediately : Experian XXXX XXXX XXXXXXXX XXXX payment {$50000.00} Balance updated XX/XX/XXXX Account info Account name XXXX XXXX Account number XXXX Original creditor - Company sold - Account type Home Equity Date opened XX/XX/XXXX Open/closed Open Status Open. {$4100.00} past due as of XX/XX/XXXX. Status updated XX/XX/XXXX Balance {$50000.00} Balance updated XX/XX/XXXX Credit limit {$50000.00} Credit usage 100 % Monthly payment {$1000.00} Last Payment Date XX/XX/XXXX Past due amount {$4100.00} Highest balance {$50000.00} Terms XXXX XXXX Exceptionalpayment history {$20000.00} Balance updated XX/XX/XXXX Account info Account name XXXX XXXX Account number XXXX Original creditor - Company sold - Account type Unsecured Date opened XX/XX/XXXX Open/closed Open Status Open/Never late. Status updated XX/XX/XXXX Balance {$20000.00} Balance updated XX/XX/XXXX Original balance {$20000.00} Paid off 0 % Monthly payment {$650.00} Last Payment Date XX/XX/XXXX Terms 60 Months XXXX XXXX XXXX XXXX  XXXX payments {$490000.00} Balance updated XX/XX/XXXX Account info Account name XXXX XXXX XXXX XXXX  Account number XXXX Original creditor - Company sold - Account type Mortgage Date opened XX/XX/XXXX Open/closed Open Status Open. {$11000.00} past due as of XX/XX/XXXX. Status updated XX/XX/XXXX Balance {$490000.00} Balance updated XX/XX/XXXX Original balance {$480000.00} Paid off 0 % Monthly payment {$3700.00} Last Payment Date XX/XX/XXXX Past due amount {$11000.00} Terms 30 Years Responsibility XXXXXXXX XXXX XXXX payments {$48000.00} Balance updated XX/XX/XXXX Account info Account name XXXXXXXX XXXX Account number XXXX Original creditor - Company sold - Account type Unsecured Date opened XX/XX/XXXX Open/closed Open Status Open. {$2100.00} past due as of XX/XX/XXXX. Status updated XX/XX/XXXX Balance {$48000.00} Balance updated XX/XX/XXXX Original balance {$50000.00} Paid off 2 % Monthly payment {$1000.00} Last Payment Date XX/XX/XXXX Past due amount {$2100.00} Terms 84 Months Responsibility XXXXXXXX XXXX XXXXXXXX payment {$14000.00} Balance updated XX/XX/XXXX Account info Account name XXXXXXXX XXXX Account number XXXX Original creditor - Company sold - Account type Unsecured Date opened XX/XX/XXXX Open/closed Open Status Open. {$860.00} past due as of XX/XX/XXXX. Status updated XX/XX/XXXX Balance {$14000.00} Balance updated XX/XX/XXXX Original balance {$15000.00} Paid off 2 % Monthly payment {$430.00} Last Payment Date XX/XX/XXXX Past due amount {$860.00} Terms 60 Months XXXX XXXX ***** XXXX XXXX XXXX payment {$50000.00} Balance updated XX/XX/XXXX Account info Account name XXXX XXXX Account number XXXX Original creditor - Company sold - Account type Home Equity Date opened XX/XX/XXXX Open/closed Open Status Open. {$4100.00} past due as of XX/XX/XXXX. Status updated XX/XX/XXXX Balance {$50000.00} Balance updated XX/XX/XXXX Credit limit {$50000.00} Credit usage 100 % Monthly payment {$1000.00} Last Payment Date XX/XX/XXXX Past due amount {$4100.00} Highest balance {$50000.00} Terms XXXX XXXX Exceptionalpayment history {$20000.00} Balance updated XX/XX/XXXX Account info Account name XXXX XXXX Account number XXXX Original creditor - Company sold - Account type Unsecured Date opened XX/XX/XXXX Open/closed Open Status Open/Never late. Status updated XX/XX/XXXX Balance {$20000.00} Balance updated XX/XX/XXXX Original balance {$20000.00} Paid off 0 % Monthly payment {$650.00} Last Payment Date XX/XX/XXXX Terms 60 Months XXXX XXXX XXXX XXXX  XXXX payments {$490000.00} Balance updated XX/XX/XXXX Account info Account name XXXX XXXX XXXX XXXX Account number XXXX Original creditor - Company sold - Account type Mortgage Date opened XX/XX/XXXX Open/closed Open Status Open. {$11000.00} past due as of XX/XX/XXXX. Status updated XX/XX/XXXX Balance {$490000.00} Balance updated XX/XX/XXXX Original balance {$480000.00} Paid off 0 % Monthly payment {$3700.00} Last Payment Date XX/XX/XXXX Past due amount {$11000.00} Terms 30 Years Responsibility XXXX XXXX XXXXXXXX payments {$48000.00} Balance updated XX/XX/XXXX Account info Account name XXXXXXXX XXXX Account number XXXX Original creditor - Company sold - Account type Unsecured Date opened XX/XX/XXXX Open/closed Open Status Open. {$2100.00} past due as of XX/XX/XXXX. Status updated XX/XX/XXXX Balance {$48000.00} Balance updated XX/XX/XXXX Original balance {$50000.00} Paid off 2 % Monthly payment {$1000.00} Last Payment Date XX/XX/XXXX Past due amount {$2100.00} Terms 84 Months Responsibility XXXXXXXX XXXX  XXXX payment {$14000.00} Balance updated XX/XX/XXXX Account info Account name XXXXXXXX XXXX Account number XXXX Original creditor - Company sold - Account type Unsecured Date opened XX/XX/XXXX Open/closed Open Status Open. {$860.00} past due as of XX/XX/XXXX. Status updated XX/XX/XXXX Balance {$14000.00} Balance updated XX/XX/XXXX Original balance {$15000.00} Paid off 2 % Monthly payment {$430.00} Last Payment Date XX/XX/XXXX Past due amount {$860.00} Terms 60 Months XXXX XXXX ***** XXXX XXXX XXXX payment {$50000.00} Balance updated XX/XX/XXXX Account info Account name XXXX XXXX Account number XXXX Original creditor - Company sold - Account type Home Equity Date opened XX/XX/XXXX Open/closed Open Status Open. {$4100.00} past due as of XX/XX/XXXX. Status updated XX/XX/XXXX Balance {$50000.00} Balance updated XX/XX/XXXX Credit limit {$50000.00} Credit usage 100 % Monthly payment {$1000.00} Last Payment Date XX/XX/XXXX Past due amount {$4100.00} Highest balance {$50000.00} Terms XXXX XXXX Exceptionalpayment history {$20000.00} Balance updated XX/XX/XXXX Account info Account name XXXX XXXX Account number XXXX Original creditor - Company sold - Account type Unsecured Date opened XX/XX/XXXX Open/closed Open Status Open/Never late. Status updated XX/XX/XXXX Balance {$20000.00} Balance updated XX/XX/XXXX Original balance {$20000.00} Paid off 0 % Monthly payment {$650.00} Last Payment Date XX/XX/XXXX Terms 60 Months XXXX XXXX XXXX XXXX  XXXX payments {$490000.00} Balance updated XX/XX/XXXX Account info Account name XXXX & XXXX XXXX Account number XXXX Original creditor - Company sold - Account type Mortgage Date opened XX/XX/XXXX Open/closed Open Status Open. {$11000.00} past due as of XX/XX/XXXX. Status updated XX/XX/XXXX Balance {$490000.00} Balance updated XX/XX/XXXX Original balance {$480000.00} Paid off 0 % Monthly payment {$3700.00} Last Payment Date XX/XX/XXXX Past due amount {$11000.00} Terms 30 Years Responsibility XXXXXXXX XXXX XXXX payments {$48000.00} Balance updated XX/XX/XXXX Account info Account name XXXX BANK Account number XXXX Original creditor - Company sold - Account type Unsecured Date opened XX/XX/XXXX Open/closed Open Status Open. {$2100.00} past due as of XX/XX/XXXX. Status updated XX/XX/XXXX Balance {$48000.00} Balance updated XX/XX/XXXX Original balance {$50000.00} Paid off 2 % Monthly payment {$1000.00} Last Payment Date XX/XX/XXXX Past due amount {$2100.00} Terms 84 Months Responsibility XXXX XXXX XXXX payment {$14000.00} Balance updated XX/XX/XXXX Account info Account name XXXX BANK Account number XXXX Original creditor - Company sold - Account type Unsecured Date opened XX/XX/XXXX Open/closed Open Status Open. {$860.00} past due as of XX/XX/XXXX. Status updated XX/XX/XXXX Balance {$14000.00} Balance updated XX/XX/XXXX Original balance {$15000.00} Paid off 2 % Monthly payment {$430.00} Last Payment Date XX/XX/XXXX Past due amount {$860.00} Terms 60 Months Responsibility

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation