Consumer complaint received 2025-06-23 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: Experian Information Solutions Inc.
State: IL

Complaint narrative:
On XX/XX/year>, I sent an identity theft report, via certified mail, that was received. This mail included a copy of my driver 's license, social security card, and a utility bill to XXXX  Intermediate Holdings, XXXX  Information Services , LLC, and Experian Information Solutions INC. because I am a victim of aggravated identity theft. According to 15 USC 1681c-2 ( a ) a consumer reporting agency must block the reporting of any information in the file of a consumer that identifies as information that resulted from an alleged identity theft, not later than XXXX business days after the date of receipt by such agency. They, the credit bureaus, failed to block and remove all the accounts on the FTC Identity Theft Report. My credit report is still reporting an accounts for XXXX XXXX # XXXX & XXXX collection accounts from XXXX XXXX XXXX # XXXX, XXXX XXXX XXXX # XXXX & XXXX XXXX XXXX LL # XXXX. This has cause me great anxiety, stress, and financial hardship. XXXX XXXX XXXX COLLECTION : I don't know what this company is. It is against the fair credit reporting act LAW for a major company to sell your debt to a collection agency, That is personal information! When someone signs a contract with a MAJOR company, that person gave their PERSONAL INFORMATION to that XXXX Major company. For that MAJOR COMPANY CREDITOR to sell an account to a collection agency to come after you is against the law!!! Once that original creditor company sold that debt owed to a collection agency, they FORFEIT any money that was owed for that debt. A contract was not signed with a collection agency there for you do not owe a collection agency any debt. By law, you must remove this collection immediately. Please move this collection for all my credit reports! XXXX XXXX XXXX XXXX : I don't know what this company is. It is against the fair credit reporting act LAW for a major company to sell your debt to a collection agency, That is personal information! When someone signs a contract with a MAJOR company, that person gave their PERSONAL INFORMATION to that XXXX Major company. For that MAJOR COMPANY CREDITOR to sell an account to a collection agency to come after you is against the law!!! Once that original creditor company sold that debt owed to a collection agency, they FORFEIT any money that was owed for that debt. A contract was not signed with a collection agency there for you do not owe a collection agency any debt. By law, you must remove this collection immediately. Please move this collection for all my credit reports! XXXX XXXX XXXX XXXX  : I don't know what this company is. It is against the fair credit reporting act LAW for a major company to sell your debt to a collection agency, That is personal information! When someone signs a contract with a MAJOR company, that person gave their PERSONAL INFORMATION to that ONE Major company. For that MAJOR COMPANY CREDITOR to sell an account to a collection agency to come after you is against the law!!! Once that original creditor company sold that debt owed to a collection agency, they FORFEIT any money that was owed for that debt. A contract was not signed with a collection agency there for you do not owe a collection agency any debt. By law, you must remove this collection immediately. Please move this collection for all my credit reports! Please remove all collection accounts from my credit profile. This is against the law.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation