Consumer complaint received 2025-02-01 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: EQUIFAX, INC.
State: CA

Complaint narrative:
Subject : URGENT DISPUTE FCRA VIOLATIONS XXXX XXXX  ( Acct # XXXX ) & RECENT CFPB ACTIONS AGAINST EQUIFAX XXXX Dear Sir or Madam, This letter serves as a formal dispute under 15 U.S.C. 1681i ( a ) ( 1 ) ( A ) regarding inaccurate, misleading, and potentially illegal information reported on my credit file for the following account : Creditor : XXXX XXXX Account Number : XXXX Account Status : Collection/Chargeoff Nature of Dispute : Multiple violations of the Fair Credit Reporting Act ( FCRA ) DEMAND FOR IMMEDIATE CORRECTION I am demanding an immediate investigation and correction of the following violations, which are clear breaches of my consumer rights : 1. Credit Limit Discrepancy ( 15 U.S.C. 1681e ( b ) ) Equifax reports a {$0.00} credit limit while TransUnion reports {$2400.00}. This inconsistency damages my credit utilization and violates FCRA accuracy requirements. 
2. Overstated Past Due Balance ( 15 U.S.C. 1681s-2 ( a ) ( 1 ) ( A ) ) The reported past due balance can not exceed the original credit limit, yet it does.

3. Charge-Off with Reported Balance ( 15 U.S.C. 1681s-2 ( a ) ( 1 ) ( B ) ) If the account is charged off, the balance should be {$0.00} unless actively transferred to a debt collector. 
4. Illegal Re-Aging of Debt ( 15 U.S.C. 1681c ( a ) ( 4 ) ) The Last Reported and Last Active dates have been artificially updated to extend the reporting period, an illegal practice.

5. Failure to Identify the Correct Charge-Off Date ( 15 U.S.C. 1681e ( b ) ) The charge-off date must be correctly reported to ensure accurate reporting timeframes. 
6. Failure to Mark Account as Disputed ( 15 U.S.C. 1681s-2 ( a ) ( XXXX ) ) Since I am disputing this account, all credit bureaus must mark it accordingly, yet this has not been done. 
7. Illegal Late Payment Reporting Post Charge-Off ( 15 U.S.C. 1681c ( a ) ) Once an account is charged off, no further late payments should be reported. 

RECENT CFPB ACTION AGAINST EQUIFAX {$15.00} MILLION PENALTY TO CONSUMERS I reference the CFPBs recent enforcement action against Equifax, where the bureau ordered Equifax to pay {$15.00} million to affected consumers for : Failing to conduct reasonable investigations of consumer disputes. 
Allowing previously corrected errors to reappear on credit reports.

Not forwarding all relevant consumer information to furnishers during dispute investigations.

These systemic failures show a clear pattern of noncompliance with the FCRA. Given this precedent, I expect my dispute to be handled in full compliance with federal law to avoid similar regulatory violations.

FAILURE TO COMPLY WILL RESULT IN LEGAL ACTION If these errors are not corrected within 30 days, I will : File a formal complaint with the CFPB.

Pursue legal action under 15 U.S.C. 1681n for willful noncompliance, seeking statutory damages, punitive damages, and attorney fees.

This letter serves as official notice under the FCRA. I expect immediate compliance.

Company response to consumer: Closed with non-monetary relief