Consumer complaint received 2025-11-30 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: MD

Complaint narrative:
EXPERIAN Address : XXXX XXXXXXXX XXXX City, State : XXXX, TX XXXX XXXX Subject : Request for Account Blocking and Deletion Due to Data Breach Dear EXPERIAN Team, I am writing to formally request the blocking and deletion of all accounts associated with my personal information due to the recent data breach. 
* * Accounts in Question : * * -XXXX  XXXX Account # XXXX, XX/XX/XXXX, Balance : {$0.00} * * Personal Information : * * -XXXX XXXX XXXXXXXX Account XXXX XXXX, XX/XX/XXXX, Balance : {$0.00} XXXX XXXX  Account XXXX XXXX, XX/XX/XXXX, Balance : {$6700.00} XXXX XXXX Account # XXXX, XX/XX/XXXX, Balance : {$27.00}, XXXX -XXXX XXXX Account # XXXX, XX/XX/XXXX, Balance : {$290.00} INQUIRES : XXXX, XX/XX/XXXX, XXXX XXXX, XXXX XXXX, XXXX XX/XX/XXXX XXXX  XXXX, XX/XX/XXXX. XXXX XXXX, XX/XX/XXXX, XXXX XXXX, XXXX XXXX. 
XXXX XXXX Account # XXXX, XX/XX/XXXX, Balance : {$570.00} -XXXX  XXXX Account # XXXX, XXXX XXXX, BALANCE : {$540.00} XXXX XXXX  Account # XXXX, XX/XX/XXXX, Balance : {$290.00} XXXX XXXX  Account XXXX XXXX, XXXX XXXX, Balance : {$1100.00} INQUIRES : XXXX, XX/XX/XXXX, XXXX XXXX, XXXX XXXX, XXXX XX/XX/XXXX XXXX  XXXX, XX/XX/XXXX. XXXX XXXX, XX/XX/XXXX, XXXX XXXX, XXXX XXXX * * PERSONAL INFORMATION * * Name : XXXX XXXX -Addresses : XXXX XXXX XXXX XXXX MD, XXXX -Social Security Number : XXXX - Date of Birth : XX/XX/XXXX This request is made in accordance with several provisions of the Fair Credit Reporting Act ( FCRA ) : 1. * * 15 USC 1681c-2 ( a ) * * : This statute requires consumer reporting agencies to block information resulting from identity theft. I request that all accounts fraudulently opened in my name be blocked immediately.

2. * * 15 USC 1681i * * : Under this section, I am entitled to dispute and request the deletion of any inaccurate or unverifiable information on my credit report. Please investigate and delete any such information linked to this breach.

3. * * 15 USC 1681e ( b ) * * : This provision mandates that consumer reporting agencies maintain reasonable procedures to ensure the accuracy of information. Given the breach, I request a thorough review of my credit report to identify and rectify any inaccuracies.

4. * * 15 USC 1681g ( a ) * * : I request access to my complete consumer report, as I have the right to understand what information is being reported and to identify potential inaccuracies resulting from this breach.

5. * * 15 USC 1681m * * : As required by this statute, please ensure that any negative information resulting from the breach is not reported inappropriately.

6. * * 15 USC 1681n * * : I reserve the right to seek damages for any violations of the FCRA resulting from this breach, should you fail to comply with my requests.

Please confirm the receipt of this letter and provide written confirmation of the actions taken regarding my accounts. 

Additionally, I would appreciate an update on any measures you are implementing to protect my personal information. 

Thank you for your prompt attention to this matter. I look forward to your immediate response in 4 days! 

Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation