Consumer complaint received 2024-08-15 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account status incorrect
Company: Experian Information Solutions Inc.
State: CA

Complaint narrative:
I am writing to formally dispute the inaccurate reporting of a late payment on my credit report by XXXX XXXX XXXX XXXX, account number XXXX. This late payment, allegedly from XX/XX/year>, is incorrectly reported, as my payment history with XXXX XXXX has been consistently timely and current. The reporting of this inaccurate information violates my rights under the Fair Credit Reporting Act ( FCRA ), Fair Debt Collection Practices Act ( FDCPA ), Truth in Lending Act ( TILA ), and Equal Credit Opportunity Act ( ECOA ). 

1. Fair Credit Reporting Act ( FCRA ) Violations : The FCRA ( 15 U.S. Code 1681 et seq. ) requires that consumer reporting agencies maintain accurate and complete information. The inaccurate report of a late payment in XX/XX/year> is a violation of 15 U.S. Code 1681c, which mandates that only accurate and verifiable information be reported on a consumer 's credit file.

Under 15 U.S. Code 1681i, I have the right to dispute any incorrect information on my credit report. I am requesting an investigation into this discrepancy, as I can confirm that no payment was late during the specified period.

2. Fair Debt Collection Practices Act ( FDCPA ) Concerns : The FDCPA ( 15 U.S. Code 1692 et seq. ) emphasizes that all debt-related communications be fair and transparent. The misreporting of a late payment, especially when incorrect, constitutes a misleading representation and a violation of 15 U.S. Code 1692e, which prohibits false and deceptive practices in debt collection.

3. Truth in Lending Act ( TILA ) Violations : The TILA ( 15 U.S. Code 1601 et seq. ) promotes transparent and accurate credit disclosures. The reporting of a non-existent late payment obscures the transparency required by TILA and misrepresents the terms and status of my credit relationship with XXXX XXXX. 

4. Equal Credit Opportunity Act ( ECOA ) Implications : Under the ECOA ( 15 U.S. Code 1691 et seq. ), I am entitled to equitable treatment in all credit-related matters. The inaccurate reporting of a late payment can unjustly impact my creditworthiness and limit my access to credit opportunities, thus violating my rights under the ECOA.

5. Request for Investigation and Correction : In light of these considerations, I am requesting that XXXX : Investigate the alleged late payment reported by XXXX XXXX XXXX XXXX and verify its accuracy with supporting documentation. 
Correct the erroneous late payment entry to reflect my actual payment history, which is current and on time. 
Provide written confirmation of the investigation 's results and any corrections made to my credit report. 
Enclosed with this letter are copies of my credit report, identification, and any supporting documentation, such as payment receipts and account statements, that demonstrate my timely payments. 

Thank you for your immediate attention to this matter. I expect a prompt resolution within the legally mandated 30-day period, as provided by the FCRA. I look forward to your confirmation of the removal of this inaccurate information from my credit report.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation