Consumer complaint received 2025-04-06 00:00:00
Product: Debt collection — Credit card debt
Issue: Communication tactics — You told them to stop contacting you, but they keep trying
Company: Rausch Sturm LLP
State: NJ

Complaint narrative:
This complaint is directly related to past attempts of other debt collectors, on behalf of XXXX XXXX XXXX, XXXX XXXX and XXXX XXXX XXXX on an alleged debt. This issue has been investigated, disputed, and each of the above past creditors were all sent cease and desist letters as well as debt verification requests upon receiving their letters of representation and attempts to collect on an alleged debt by certified mail, signature verification as proof of delivery as well as delivery confirmation which each have been certified delivered. Also many complaints have been filed against these collection companies in the past year through the department of consumer affairs, the Federal Trade Commission, NJ Attorney Generals office as well as the XXXX. All correspondence is well documented. It should be also known that none of the above debt collection companys responded with the requested documents in my demands. Now on XX/XX/XXXX I received a letter in the US mail from now another debt collection company, as to the same alleged debt of past collection companies. This companys name is XXXX XXXX XXXX. and in this letter I received today, they are trying to collect an alleged debt to XXXX XXXX XXXX the same company I have specifically sent letters of cease and desist letters which clearly state, pursuant to the Federal Fair Debt Collection Practices Act ( 15 USC 1692c ) you are hereby notified to immediately cease communication concerning the collection of this alleged debt, associated with the above referenced account. In the 3rd paragraph of said cease and desist letter, it specifically is stated and reads, IF YOU OR ANY OTHER AGENTS OF YOR COMPANY ATTEMPTS TO ME FURTHER, REGARDING THIS DEBT, A FORMAL COMPLAINT WILL BE FILED WITH THE FEDERAL TRADE COMMISSION. This cease and desist letter goes on to further inform the individuals its addressed to the my income is Federally protected Social Security/Pension . The debt information requested was never provided by any other this collection companys outside of old statements of billing but none of the demanded items were ever provided. Further investigation by the credit bureaus which documents were sent to also did there own investigation. With the information and documents they were provided, they concluded that this alleged debt collector, XXXX XXXX XXXX was removed from my credit report. Further details were provided to the Federal Trade Commission, the BBB and the controllers office. This company now, XXXX XXXX XXXX  is now harassing me further and sending me letters of intimidation and furthering ongoing fraudulent attempts to an alleged debt. This is an ongoing issue and direct violation of the Federal Fair Debt Collection Act as to my consumer rights even after many complaints filed against all the above, especially XXXX XXXX XXXXXXXX who now are and have in the past, are using agents of there company to harass, intimidate and cause anxiety and distress upon me and my family. Im filing this complaint as to this outrageous abuse and continuing harassment by a debt collector thats now again, is using for the 4th time, another agent to intimidate, harass and use collection commutation tactics on me as to this alleged debt. Im officially notifying this company, XXXX XXXX XXXX to CEASE AND DESIST any further communication to me as to this alleged debt, Pursuant to the Federal Fair Debt Collection Practices Act ( 15 USC 1692c ). I will send an another official letter of cease and desist along with supporting documents to this company on Monday, XX/XX/XXXX by certified mail, signature required as proof of delivery and delivery confirmation.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation