Consumer complaint received 2025-11-11 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Experian Information Solutions Inc.
State: CA

Complaint narrative:
Recently I did an investigation on my credit report and found several items on there to be inaccurate. Under 15 U.S. Code 1681e ( b ) Accuracy of report Whenever a consumer reporting agency prepares a consumer report, it shall follow reasonable procedures to assure the maximum possible accuracy of the information concerning the individual about whom the report relates. 15 U.S. Code 1681i ( 5 ) Treatment of inaccurate or unverifiable information ( A ) In general if, after any reinvestigation under paragraph ( XXXX ) of any information disputed by a consumer, an item of the information is found to be inaccurate or incomplete or can not be verified, the consumer reporting agency XXXX ) promptly delete that item of information from the file of the consumer, or modify that item of information, as appropriate, based on the results of the reinvestigation; and ( ii ) promptly notify the furnisher of that information that the information has been modified or deleted from the file of the consumer. Please remove the following items from my credit report, immediately : Equifax XXXX XXXX XXXX XXXX Account name XXXXXXXX XXXX Account number XXXX Account type Debt Buyer Responsibility Individual Date opened XX/XX/XXXX Status Collection account. {$1.00}, XXXX past due as of XX/XX/XXXX. Status updated XX/XX/XXXX Balance {$1100.00} Balance updated XX/XX/XXXX Recent payment Monthly payment Original balance {$1100.00} Highest balance Terms 1 Month On record until XX/XX/XXXX Equifax XXXX XXXX XXXX XXXX Account info Account name XXXX XXXXXXXX XXXX Account number XXXX Account type Debt Buyer Responsibility Individual Date opened XX/XX/XXXX Status Collection account. {$580.00} past due as of XX/XX/XXXX. Status updated XX/XX/XXXX Balance {$580.00} Balance updated XX/XX/XXXX Recent payment Monthly payment Original balance {$580.00} Highest balance Terms 1 Month On record until XX/XX/XXXX Equifax XXXX XXXX XXXX XXXX Account info Account name XXXX XXXX XXXX XXXX Account number XXXX Account type Collection Responsibility Individual Date opened XX/XX/XXXX Status Collection account. {$800.00} past due as of XX/XX/XXXX. Status updated XX/XX/XXXX Balance {$800.00} Balance updated XX/XX/XXXX Recent payment Monthly payment Original balance {$850.00} Highest balance Terms 1 Month On record until XX/XX/XXXX Equifax XXXX XXXX XXXX XXXX  Account info Account name XXXX XXXX XXXX Account number XXXX Account type Credit card Responsibility Individual Date opened XX/XX/XXXX Status Account charged off. {$860.00} written off. {$860.00} past due as of XX/XX/XXXX. Status updated XX/XX/XXXX Balance {$860.00} Balance updated XX/XX/XXXX Recent payment Monthly payment Credit limit {$700.00} Highest balance {$860.00} Terms On record until XX/XX/XXXX Equifax XXXX XXXX XXXX XXXX Account info Account name XXXX BANK XXXX Account number XXXX Account type Credit card Responsibility Individual Date opened XX/XX/XXXX Status Paid, Closed. {$110.00} written off. Status updated XXXX XXXX Balance Balance updated Recent payment Monthly payment Credit limit {$370.00} Highest balance {$440.00} Equifax XXXX XXXX XXXX XXXX  Account info Account name XXXX XXXX Account number XXXX Account type Credit card Responsibility Individual Date opened XX/XX/XXXX Status Account charged off. {$880.00} written off. Status updated XX/XX/XXXX Balance {$0.00} Balance updated XX/XX/XXXX Recent payment Monthly payment Credit limit {$750.00} Highest balance {$880.00} Terms On record until XX/XX/XXXX Equifax XXXX XXXX XXXX XXXX Account name XXXX XXXX XXXX Account number XXXX Account type Collection Responsibility Individual Date opened XX/XX/XXXX Status Collection account. {$170.00} past due as of XX/XX/XXXX. Status updated XX/XX/XXXX Balance {$170.00} Balance updated XX/XX/XXXX Recent payment Monthly payment Original balance {$170.00} Highest balance Terms On record until XX/XX/XXXX Equifax XXXX XXXX XXXX XXXX Account info Account name XXXX XXXX XXXX Account number XXXX Account type Credit card Responsibility Individual Date opened XX/XX/XXXX Status Account charged off. {$580.00} written off. {$570.00} past due as of XX/XX/XXXX. Status updated XX/XX/XXXX Balance {$570.00} Balance updated XX/XX/XXXX Recent payment Monthly payment Credit limit {$400.00} Highest balance {$580.00} Terms On record until XX/XX/XXXX Equifax XXXX XXXX XXXX XXXX  Account name XXXX XXXX XXXX XXXX Account number XXXX Account type Collection Responsibility Individual Date opened XX/XX/XXXX Status Collection account. {$800.00} past due as of XX/XX/XXXX. Status updated XX/XX/XXXX Balance {$800.00} Balance updated XX/XX/XXXX Recent payment Monthly payment Original balance {$850.00} Highest balance Terms 1 Month On record until XX/XX/XXXX Transunion XXXX XXXX XXXX XXXX  Transunion XXXX XXXX  Account number XXXX status paid in XXXX charged off Credit limit XXXX Charged off XXXX Highest balance XXXX Transunion XXXX XXXX XXXX Account number XXXX Account type Collections Responsibility Individual Date opened XX/XX/XXXX Status > In collections Original amount XXXX Original Creditor XXXX XXXX XXXX Bank XXXX XXXX ( Financial ) Past due> XXXX Removed XXXX/XXXX Transunion Transunion XXXX XXXX XXXX Account number XXXX Account type Collections Responsibility Individual Date opened XX/XX/XXXX Status > In collections Original amount XXXX Original Creditor XXXX XXXX XXXX Bank XXXX XXXX ( XXXX ) Past due> XXXX Removed XXXX/XXXX Transunion XXXX XXXX XXXX Account number XXXX Account type Collections Responsibility Individual Date opened XX/XX/XXXX Status > In collections Original amount XXXX Original Creditor XXXX XXXX XXXX ( Retail ) Past XXXX XXXX Removed XXXX/XXXX Transunion XXXX Bank Account XXXX XXXX Account type Collections Responsibility Individual Date opened XX/XX/XXXX Status > In collections Original amount {$750.00} Original Creditor > / sold to XXXX XXXX XXXX {$880.00} Removed XXXX Transunion Account number XXXX Account type Collections Responsibility Individual Date opened XX/XX/XXXX Status > In collections Original amount XXXX Original Creditor XXXX Past XXXX XXXX Removed XX/XX/XXXX Transunion XXXX XXXX XXXX XXXX Account number XXXX Account Type open account Responsibility Individual Date open Status> placed in collection Original amount XXXX Original XXXX XXXX XXXX XXXX ( Cable/Cellular ) Past XXXX Transunion XXXX XXXX XXXX XXXX Account number XXXX Account Type open account Responsibility Individual Date open XX/XX/XXXX Status> placed in collection Original amount XXXX Original Creditor XXXX XXXX  Bank XXXX XXXX  XXXX XXXX ) Removed XXXX/XXXX Experian XXXX XXXX XXXX XXXX  Account number XXXX Account Type open account Responsibility Individual Date open XX/XX/XXXX Status> placed in collection Original amount XXXX Original Creditor XXXX XXXX Bank XXXX XXXX XXXX XXXX ) Removed XXXX/XXXX Experian XXXX XXXX XXXX XXXX Account number XXXX Account Type open account Responsibility Individual Date open XX/XX/XXXX Original amount XXXX Past due> XXXX Original creditor XXXX  Removed XXXX/XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation