Consumer complaint received 2025-01-08 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Stellantis Financial Services US Corp.
State: VA

Complaint narrative:
Dispute Regarding Inaccurate Reporting of FIRST INV SC Account Creditor Information : Name : FIRST INV SC Address : XXXX XXXX  XXXX XXXX, XXXX, GA XXXX Account Details : Creditor Name : FIRST INV SC Balance : {$30000.00} Highest Balance : {$24000.00} Account Type : Automobile Opened Date : XX/XX/XXXX Closed Date : XX/XX/XXXX Current Payment Status : Charge-off Payment History : Includes late payments ( XX/XX/XXXX days ) and a Profit and Loss Write-Off remark. 

Issue : I am disputing the reporting of the above-referenced account on my credit report due to potential inaccuracies and violations of both the Fair Credit Reporting Act ( FCRA ) and XXXX XXXX compliance standards. Additionally, I believe the account reporting may conflict with the Fair Debt Collection Practices Act ( FDCPA ) under 15 USC 1692c.

Key Issues with the Account Reporting : 1. Inaccurate Balance Reporting : The account shows an open balance of {$30000.00}, which exceeds the highest balance of {$24000.00}. This discrepancy indicates a potential error in the balance calculation and reporting. 
XXXX XXXX compliance requires accurate and consistent reporting of balances, which does not appear to be the case here. 
2. Inconsistent Payment History : The payment history table is incomplete and lacks transparency regarding monthly reporting. 
XXXX XXXX standards mandate accurate, complete, and consistent payment reporting. The absence of detailed payment data, combined with unclear remarks such as Profit and Loss Write-Off, creates further confusion. 
3. Potential Violations of 15 USC 1692c : If this account has been transferred to a third-party debt collector, any communications regarding this debt must comply with 15 USC 1692c , which governs lawful communication practices. If improper communication has occurred or no debt validation has been provided, this raises questions about the accounts reporting accuracy. 
4. Incorrect Payment Status Reporting : The account is listed as Charge-off with remarks of Profit and Loss Write-Off, yet also reflects a balance of {$30000.00}. Charge-offs are typically reported as a {$0.00} balance if written off. This inconsistency may violate FCRA requirements for accurate reporting. 

Requested Resolution : To resolve this issue fairly, I request the following actions : 1. Validation of the Debt : Provide documentation to verify the accuracy of the account, including : The original contract or agreement. 
An itemized breakdown of the balance, including how the {$30000.00} was calculated. 
Evidence that this account belongs to me and was reported accurately. 
2. Correction or Removal of the Account : If the account can not be validated, I request that it be removed from all major credit bureaus ( XXXX, XXXX, XXXX ) immediately. 
If errors are found, I request corrections to the balance, payment history, and remarks in compliance with XXXX XXXX standards. 
3. Written Confirmation : Provide written confirmation of the investigation results and outline any corrections or removals made to the account.

4. Cease Further Communication if Unverifiable : If the account can not be verified, I request that FIRST INV SC or any third-party collector cease all collection activities in compliance with 15 USC 1692c . 

Legal Basis for My Dispute : Fair Credit Reporting Act ( FCRA ) : Requires all reported information to be accurate, complete, and verifiable. 
XXXX XXXX Compliance Standards : Mandate consistency and accuracy in data reporting, including balances, payment history, and account status. 
Fair Debt Collection Practices Act ( FDCPA ) : Protects consumers from improper communication and reporting of debts by creditors and collectors. 

Thank you for addressing this matter promptly. I look forward to receiving confirmation of your investigation and resolution within the required timeframe. If you need additional information, I can be reached at XXXX or XXXX Sincerely, XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation