Consumer complaint received 2026-06-09 00:00:00
Product: Debt collection — I do not know
Issue: Attempts to collect debt not owed — Debt is not yours
Company: Lien Enforcement Inc
State: CA

Complaint narrative:
I am filing this complaint against Lien Enforcement , Inc. for egregious violations of the Fair Debt Collection Practices Act ( FDCPA ), the California Rosenthal Act, and for attempting to collect a completely invalid debt that I am not legally responsible for. Background & Legal Transfer of Ownership : On XX/XX/XXXX, I sold my XXXX XXXX XXXX ( VIN : XXXX ). At the time of the sale, I properly completed and submitted the XXXX DMV Notice of Transfer and Release of Liability ( Form REG 138A ). Under California Vehicle Code 5602, a sellers civil and criminal liability for a vehicle completely terminates the moment this notice is delivered or mailed to the DMV. I have maintained a clear photographic record of this original signed and dated XXXX form as my absolute proof of non-liability. Furthermore, according to official XXXX DMV records, the vehicle was officially marked as 'DISMANTLED, RE-REGISTRATION PROHIBITED ' by a salvage yard ( XXXX XXXX XXXX XXXX ) after its registration expired in XXXX. I have not owned, operated, or had any connection to this vehicle in nearly eight years. The Interaction with Lien Enforcement , Inc. : Lien Enforcement , Inc. contacted me via phone attempting to collect an alleged debt of {$1900.00} on behalf of a creditor listed as XXXX XXXX. ' This balance stems from towing and daily impound storage fees incurred years after I parted with the vehicle. Upon receiving their calls, I immediately acted in good faith to resolve the misunderstanding. Following the explicit directions provided by Lien Enforcement , Inc., I sent an email on XX/XX/XXXX, to XXXX. This email contained the requested copy of my REG 138A Notice of Transfer form as concrete proof of sale. In that same written notice, I formally disputed the debt, explicitly invoked my rights under the FDCPA, and demanded that they cease all telephone communication and close this invalid file. Violations of Federal and State Law : Instead of reviewing the clear legal evidence and ceasing contact as required by federal law, Lien Enforcement , Inc. deliberately escalated their aggressive collection tactics. After receiving my XX/XX/XXXX email containing the proof they asked for, they significantly increased the frequency of their harassing phone calls to my personal number, trying to pressure me into a verbal payment before my paperwork could be formally processed. Furthermore, in direct defiance of my written cease-and-desist demand, they issued a physical '2nd Notice ' letter dated XX/XX/XXXX ( Account # : XXXX ). In this letter, they explicitly threaten to damage my credit rating with a negative credit report if I do not pay them {$1900.00} for a vehicle I do not own. Under the FDCPA, continuing to call a consumer after a written cease-and-desist, failing to properly validate a disputed debt after receiving proof, and threatening a consumer 's credit score over an un-owed balance are severe legal violations. I am requesting that the CFPB intervene immediately to compel Lien Enforcement , Inc. to close this account, cease their illegal harassment, and protect my credit file from fraudulent reporting.

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation