Consumer complaint received 2025-08-03 00:00:00
Product: Student loan — Private student loan
Issue: Struggling to repay your loan — Problem lowering your monthly payments
Company: MOHELA
State: CA

Complaint narrative:
I am writing to formally request a discharge of my private student loans that were used to attend the XXXX XXXX XXXX XXXX XXXX XXXX ( XXXX  ), which I believe engaged in misleading and predatory practices that directly led to my financial hardship and educational disappointment. 

XXXX aggressively marketed itself as a prestigious fashion school with promises that graduates would easily enter the fashion industry and enjoy successful, fulfilling careers. Their advertising and admissions representatives repeatedly emphasized strong job placement rates, high-profile industry connections, and a clear path to achieving ones dream job in fashion. These representations played a central role in my decision to enroll and take on substantial private student loans. 

Unfortunately, none of these promises materialized. After graduating, I was unable to secure a single fashion-related job, despite actively applying and networking. The education I received was extremely overpriced and lacked real-world applicability. The career services provided minimal support, and the school did not deliver on the professional outcomes it heavily promoted. I felt misled, lost, and increasingly hopeless as I had to pivot away from the fashion field and take unrelated jobs simply to survive. 

I have since changed careers multiple times, not out of lack of effort, but out of necessity. I am now burdened with a tremendous amount of student debt for an education that did not deliver what was promised. These loans have become unmanageable and continue to impact my financial stability and mental health. 

Given the predatory marketing practices and failure to deliver on promised outcomes, I respectfully request that my private loans used to attend XXXX be XXXX. I believe I was misled into enrolling and taking on this debt, and I should not be held responsible for repaying loans that were tied to a false promise of professional success. 



XXXX that is completely irrelevant to my fashion degree : XXXX : XXXX ( XXXX XXXX ) XXXX a position unrelated to fashion to begin repaying student loans and meet basic financial needs. 
Despite applying to multiple fashion jobs, I was unable to find employment in the field I studied. 



XXXX : XXXX Continued to work in a non-fashion-related role. 
By this point, I had abandoned active job searching in fashion due to repeated rejections and lack of industry access. 
FIDMs career services offered no viable job leads or support. 



XXXX : XXXX XXXX XXXX into the airline industry as a means of stable income. 
This role had no connection to my fashion degree. 
XXXX disillusioned by the lack of career direction and return on my XXXX education. 



XXXX : XXXX Struggled to find sustainable work. 
Reached a financial and emotional low point ; burdened by student loan debt and unable to secure a job in my field or related industries. 



XXXX : XXXX XXXX XXXX XXXX to school to pursue a new career in healthcare a complete shift due to lack of opportunities and support following my fashion degree. 
Still repaying student loans from XXXX while working toward a more stable and meaningful career. 

Despite enrolling in XXXX under the impression that I would receive the education and connections needed to build a successful fashion career, I was never able to enter the industry. I worked in completely unrelated fields, was unemployed for an extended period, and eventually changed career paths entirely. The financial and emotional burden of the loans I took out for a failed promise has followed me ever since. I am requesting relief based on these realities and the misrepresentation that led me into this situation.

Company response to consumer: Closed with explanation