Consumer complaint received 2025-02-03 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: TX

Complaint narrative:
XX/XX/XXXX Subject : Fourth Round Complaint Regarding Inaccurate Late Payment Reporting on XXXX XXXX XXXX Account Dear CFPB, I am filing a formal complaint against XXXX XXXX and TransUnion for their failure to correct inaccurate information regarding late payments reported on my credit report for the following account : Account Details : Account Name : XXXX XXXX XXXXXXXX Account Number : XXXX High Balance : {$1900.00} ( TransUnion and XXXX ), {$0.00} ( XXXX ) Date Opened : XX/XX/XXXX Balance Owed : {$0.00} Closed Date : XX/XX/XXXX ( TransUnion ) Account Status : Closed ( TransUnion and XXXX ), Open ( XXXX  ) Payment Status : Late 30 Days ( TransUnion and XXXX ), Current ( XXXX ) Credit Limit : {$1700.00} Despite multiple disputes initiated on XX/XX/XXXX, XX/XX/XXXX, and XX/XX/XXXX, the inaccuracies persist. While TransUnion has removed the late payments, the Payment Status on the credit report continues to indicate " XXXX XXXX XXXX, '' which is incorrect and misleading. Furthermore, XXXX XXXX XXXX continue to report late payments for XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, and XX/XX/XXXX. These dates are inconsistent and unsupported by my payment records. 
Evidence of Errors and Discrepancies : Payment Status Inconsistencies : TransUnion correctly removed late payments but still marks the account as " XXXX XXXX XXXX '' in the Payment Status field. 
XXXX and XXXX continue to report erroneous late payments. 
Account Status Discrepancies : TransUnion and XXXX report the account as Closed, while XXXX lists it as Open. 
Credit Limit and High Balance : High balance differs across bureaus : {$1900.00} ( TransUnion and XXXX ) versus {$0.00} ( XXXX ). 
Creditor Remarks : XXXX remarks state : " Consumer disputes - reinvestigation in progress, '' yet no corrections have been made. 
Violations of Federal Laws : 1. Fair Credit Reporting Act ( FCRA ) : 15 U.S. Code 1681i : Credit bureaus must ensure the accuracy of information and reinvestigate disputes thoroughly. 
15 U.S. Code 1681e ( b ) : Credit reporting agencies are required to maintain maximum possible accuracy in consumer reports. 
2. Truth in Lending Act ( TILA ) : 15 U.S. Code 1666b : Creditors must send periodic statements at least 21 days before payment due dates. Late payment reporting suggests non-compliance. 
3. Protection Against Non-Payment of Obligations Act ( PAANL ) : Reinforces the necessity of timely and accurate disclosures to prevent unfair penalties. 
Desired Resolution : Immediate removal of the inaccurate late payment notation from my credit report across all three credit bureaus. 
Correction of the Payment Status field to " Paid as Agreed '' or equivalent. 
Written confirmation of all corrections made. 
I request the CFPBs intervention to ensure compliance with federal laws and to hold XXXX, XXXX, and TransUnion accountable for their negligence in addressing this matter. Enclosed are copies of my previous dispute letters dated XX/XX/XXXX, XX/XX/XXXX, and XX/XX/XXXX, along with supporting documentation. 
Thank you for your prompt attention to this matter. 
Sincerely, XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief