Consumer complaint received 2018-08-06 00:00:00
Product: Credit card or prepaid card — General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement — Credit card company isn't resolving a dispute about a purchase on your statement
Company: AMERICAN EXPRESS COMPANY
State: NY

Complaint narrative:
This is a continuous saga that must be understood since it has much complexity ... Submitted now to XXXX XXXX XXXX  Complaint Number XXXX. ID FOR COMPLAINT SENT TO XXXX XXXX   XXXX XXXX Bank and XXXX XXXX Bank have defrauded my AMEX Account of {$340000.00} and confirmed by Ms. XXXX and I was defrauded by XXXX XXXX XXXX of {$140000.00} by having these monies crawled back stating unauthorized. This will be proven that both banks have insider people at the banks relinquishing individuals accounts as stated by XXXX XXXX who admitted on a recorded call since I am in New York and this perpetrator has now blocked my calls from further engagement after acknowledging same. I am sure the FBI or any federal agency can track this down and question him and his phone number XXXX as was previously identified in my Summary of Deposit Returns enclosed. 
XXXX XXXX with the help of XXXX XXXX without my knowledge enrolled an account from XXXX XXXX XXXX in the amount of {$140000.00} on XX/XX/2018 with Account No XXXX being the last 4 digits with confirmation code XXXX.to pay me my monies that was owed to me. They paid my monies only to show the money and then pulled the money back. I was unaware of the circumstances but in the past several weeks having to speak to XXXX who now has been sentenced to Securities Fraud and trying to still befriend him so perhaps he would make restitution on this. He then either got scarred but now I was able to communicate with XXXX XXXX which as stated above was recorded. What was extracted from these conversations and shared with XXXX XXXX from AMEX, is that they have business partners in these banks to perpetuate various bank crimes I am now bringing in XXXX XXXX XXXX  into this alleged scam since this appears to be a conspiracy that now includes XXXX and XXXX XXXX XXXX and AMEX. This shows that the banks security has been breached by insiders at the bank and XXXX XXXX had stated they have business partners within these banks that give them individual bank information and that is how they paid me my monies that are due me. Perhaps this is also money laundering. They enrolled several bank accounts on my AMEX Account to pull down money from those accounts and put on my AMEX account to pay me back for monies that are due and owed to me and my corporations. With XXXX XXXX  there was a third-party verification, however with XXXX XXXX XXXX they just enrolled and then pulled back the money after showing that the monies were there. With XXXX XXXX XXXX XXXX XXXX told me that XXXX XXXX had instructed him to return the monies to XXXX XXXX. Mr. XXXX XXXX has been charged with Cryptocurrency fraud by the US Commodity Futures Trading Commission. 
As explained by XXXX XXXX they have business partners in the banks that provide this information on various bank accounts. This is ILLEGAL. They have paid monies that are owed and due me with stolen money from other peoples bank accounts. They owe me this money and now have used stolen monies as far as I understand this and by defrauding the bank and me the banks have errors and omission insurance to make restitution to me. This is FRAUD and I am a consumer should not be responsible in any way due to banking rules and regulations. Also, now that this is not an isolated situation but now has happened with two banks of XXXX and XXXX XXXX XXXX  in addition to fraudulent documents that were submitted to AMEX this is a complete SCAM. I expect that XXXX XXXX XXXX, XXXX and AMEX will all collaborate on this and return monies back to my account for rightful debt that is owed me and that a Crime investigation should take place on how these banks are being defrauded internally by their own personnel. As a physician, I do not think you want me to go to the media and expose this that these banks have inside people in their banks robbing their clients monies. With XXXX bank after third party verification was performed and acknowledged on two separate occasion 10 days later the monies were crawled back stating unauthorized transaction MS. XXXX as stated above whom I spoke with acknowledged that she would make full restitution with AMEX on the phone. However, even though this is still an on-going investigation, XXXX is and will be found responsible for complete payment of XXXX. Subsequently, now that I have researched this further and XXXX XXXX acknowledged that this is happening in all of these banks, this is a conspiracy to defraud the banking system and therefore their various account holders. I am not an account holder at XXXX or XXXX XXXX XXXX  and these crimes were cybercrimes. I insist on all my monies back and will do everything in my power, go to the FBI, Banking authorities, media etc. to exploit and educate the consumers about the fraud taking place at these banks. IF my monies are not returned to me, I will take this to a higher level.

Company response to consumer: Closed with explanation