Consumer complaint received 2025-05-14 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: AZ

Complaint narrative:
last COMPLAINT ID XXXX My Complaint Consumer Financial Protection Bureau ( CFPB ) XXXX XXXX XXXX, XXXX XXXX, D.C. XXXX Subject : Formal Complaint Against Equifax for Ongoing Data Breach Issues, Identity Theft, and Inaccurate Credit Reporting To Whom It May Concern, I am writing to formally dispute and file a complaint against Equifax for their failure to address my long-standing concerns regarding their data breach and its impact on my credit profile. I have repeatedly sent dispute letters to Equifax over the years regarding the misuse of my personal information due to their data breach, yet they have failed to respond or take corrective action. As a direct result of this breach, I have been a victim of identity theft. My credit report now contains false closed accounts, inaccurate addresses, incorrect employment information, and even false names that I have never used. These inaccuracies have significantly harmed my credit standing and financial well-being. Despite my ongoing efforts to communicate with Equifax, they have ignored my previous disputes, failed to provide proper investigation results, and have not corrected the errors on my report. This negligence violates the Fair Credit Reporting Act ( FCRA ) and my rights as a consumer. I am formally requesting that the CFPB intervene and take action to hold Equifax accountable for its lack of response and its failure to correct these errors. I am requesting the following : 1. A full investigation into Equifaxs handling of my disputes and why they have failed to respond. 2. The immediate removal of all fraudulent and inaccurate information from my credit report. 

Equifax Thank you for submitting your complaint through the CFPB Complaint Portal. In your complaint, you indicated that there were inaccurate items reporting on your credit file. Equifax has completed its investigation, including contacting the furnisher of the information, where applicable. A summary of the results are listed below : Trade : XXXX XXXX XXXX XXXX EQUIFAX VERIFIED THAT THIS ITEM BELONGS TO YOU. THE FOLLOWING FIELDS HAVE BEEN MODIFIED : CLOSED DATE, SCHEDULED PAYMENT, ACCOUNT HISTORY Trade : XXXX XXXX XXXX EQUIFAX VERIFIED THAT THIS ITEM BELONGS TO YOU. THE FOLLOWING FIELDS HAVE BEEN MODIFIED : SCHEDULED PAYMENT, PAST DUE, CHARGE OFF AMOUNT, BALANCE, ACCOUNT HISTORY We hope this resolves your concerns and, if applicable, a copy of the dispute results has been mailed to you. If you have any additional questions, you may call XXXXEQUIFAX ( XXXX ) or you may visit www.myequifax.com. With myEquifax, you can create an account to manage your security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally you can access free Equifax credit reports and other products. You may also obtain a free copy of your credit report on XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief