Consumer complaint received 2025-05-10 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Credit inquiries on your report that you don't recognize
Company: Experian Information Solutions Inc.

Complaint narrative:
I recently reviewed my credit report from [ Experian/XXXX ] and discovered one or more hard inquiries that I did not authorize. I have not applied for any credit, loans, or services that would justify these inquiries, and I did not provide permission for these companies to access my credit file. 
The unauthorized inquiries are as follows : XXXX. Did not consent to unauthorized inquiry XXXX XXXX XXXX XXXX  Date of inquiry : XX/XX/XXXX As a consumer by law this account must be deleted immediately. 

2. Did not consent to unauthorized inquiry XXXX XXXX Date of inquiry : XX/XX/XXXX As a consumer by law this account must be deleted immediately. 

3. Did not consent to unauthorized inquiry XXXX XXXX XXXX XXXX Date of inquiry : XX/XX/XXXX As a consumer by law this account must be deleted immediately. 

4. Did not consent to unauthorized inquiry XXXX XXXX XXXX Date of inquiry : XX/XX/XXXX As a consumer by law this account must be deleted immediately. 

5. Did not consent to unauthorized inquiry XXXX  Date of inquiry : XX/XX/XXXX As a consumer by law this account must be deleted immediately. 

6. Did not consent to unauthorized inquiry XXXX  Date of inquiry : XX/XX/XXXX As a consumer by law this account must be deleted immediately. 

7. Did not consent to unauthorized inquiry XXXX XXXX Date of inquiry : XX/XX/XXXX As a consumer by law this account must be deleted immediately. 

8. Did not consent to unauthorized inquiry XXXX XXXX Date of inquiry : XX/XX/XXXX As a consumer by law this account must be deleted immediately. 

9. Did not consent to unauthorized inquiry XXXX XXXX  Date of inquiry : XX/XX/XXXX As a consumer by law this account must be deleted immediately. 

10. Did not consent to unauthorized inquiry XXXX XXXX  Date of inquiry : XX/XX/XXXX As a consumer by law this account must be deleted immediately. 

11. Did not consent to unauthorized inquiry XXXX XXXX Date of inquiry : XX/XX/XXXX As a consumer by law this account must be deleted immediately. 

12. Did not consent to unauthorized inquiry XXXX XXXX XXXX XXXX Date of inquiry : XX/XX/XXXX As a consumer by law this account must be deleted immediately. 

13. Did not consent to unauthorized inquiry XXXX XXXX XXXX Date of inquiry : XX/XX/XXXX As a consumer by law this account must be deleted immediately. 

14. Did not consent to unauthorized inquiry XXXX XXXX Date of inquiry : XX/XX/XXXX As a consumer by law this account must be deleted immediately. 

15. Did not consent to unauthorized inquiry XXXX XXXX XXXX Date of inquiry : XX/XX/XXXX As a consumer by law this account must be deleted immediately. 

16. Did not consent to unauthorized inquiry XXXX  Date of inquiry : XX/XX/XXXX As a consumer by law this account must be deleted immediately. 

17. Did not consent to unauthorized inquiry XXXX  XXXX XXXX  Date of inquiry : XX/XX/XXXX As a consumer by law this account must be deleted immediately. 

18. Did not consent to unauthorized inquiry XXXX XXXX XXXX Date of inquiry : XX/XX/XXXX As a consumer by law this account must be deleted immediately. 

19. Did not consent to unauthorized inquiry XXXX XXXX XXXX XXXX Date of inquiry : XX/XX/XXXX As a consumer by law this account must be deleted immediately. 

20. Did not consent to unauthorized inquiry XXXX XXXX XXXX  Date of inquiry : XX/XX/XXXX As a consumer by law this account must be deleted immediately. 

21. Did not consent to unauthorized inquiry XXXX XXXX XXXX Date of inquiry : XX/XX/XXXX As a consumer by law this account must be deleted immediately. 

22. Did not consent to unauthorized inquiry XXXX XXXX XXXX Date of inquiry : XX/XX/XXXX As a consumer by law this account must be deleted immediately. 

23. Did not consent to unauthorized inquiry XXXX XXXX Date of inquiry : XX/XX/XXXX As a consumer by law this account must be deleted immediately. 

I contacted the company listed to request information about the inquiry, but I either received no response or was told they could not assist me. I also filed a dispute with the credit bureau, but the inquiries remain. 

These unauthorized inquiries may be a violation of the Fair Credit Reporting Act ( FCRA ), and I am concerned about the potential impact on my credit score and privacy. I respectfully request that the CFPB investigate this matter and assist in having these inquiries removed from my credit report.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation