Consumer complaint received 2024-09-09 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Experian Information Solutions Inc.
State: CO

Complaint narrative:
I am submitting this complaint to formally dispute several inaccuracies on my credit reports from Experian, XXXX, and XXXX regarding a trade line reported by XXXX XXXX. I have identified multiple discrepancies among the three credit bureaus, which violate the Fair Credit Reporting Act ( FCRA ). Below are the specific issues : 1. Status Discrepancies : XXXX and Experian are reporting the status of this account as " Collection/Charge Off, '' while XXXX is XXXX the status as " {$1200.00} Past Due. '' These inconsistencies violate the FCRA, which requires accurate and consistent reporting of account status across all agencies. 
2. Reported Date Discrepancies : XXXX and Experian report a " Reported Date '' of XX/XX/XXXX, while XXXX reports XX/XX/XXXX. This inconsistency is another clear violation of the FCRAs accuracy requirements. 
XXXX. Account XXXX Date Discrepancies : XXXX shows an account open date of XX/XX/XXXX, whereas XXXX and Experian both show XX/XX/XXXX as the account open date. The difference in reported dates demonstrates a failure to maintain accurate records, violating the FCRA. 
4. High Balance Discrepancies : XXXX reports a high balance of {$1100.00}, while both XXXX and Experian report a high balance of {$8500.00}. This significant discrepancy further violates the FCRA 's accuracy standards. 
5. Balance Discrepancies : XXXX reports a balance of {$1200.00}, whereas XXXX and Experian report a balance of {$0.00}. The inconsistency in reporting the account balance violates FCRA guidelines. 
6. Amount Past Due Discrepancies : XXXX reports an amount past due of {$1200.00}, while both XXXX and Experian report {$0.00} as past due. This discrepancy further shows non-compliance with FCRA requirements for accurate reporting. 
7. Count of Late Payments Discrepancies : XXXX reports XXXX ( XXXX ) late payments, whereas both XXXX and Experian report three ( 3 ) late payments. This inconsistency is yet another violation of the FCRA.

According to 15 USC 1681 ( a ) ( b ) and Public Law 90-321 ( 82 Stat. 146 ), consumer reporting agencies are mandated to ensure the maximum possible accuracy of credit information. Under 15 USC 1681n, any willful failure to comply with the FCRA by a credit reporting agency can result in a fine of {$500.00} per violation. The agencies involved, in their agreements with consumers, are obligated to adhere to these laws, and their failure to do so represents willful noncompliance.

Additionally, 15 USC 1681o states that any credit reporting agency that is negligent in maintaining the accuracy of consumer information is liable for damages. 15 USC 1681s-2 further outlines the responsibilities of information furnishers to ensure accurate reporting to credit bureaus, which has not been upheld in this instance.

Under the Privacy Act of 1974 ( 5 USC 552 ( a ) ( e ) ( iii ) ), consumer reporting agencies must comply with all U.S. laws related to consumer credit information. The discrepancies and inaccuracies listed above are clear violations of both the FCRA and the Privacy Act of 1974.

Based on the legal violations outlined, I request the following : 1. Immediate Removal of Inaccurate Information : I demand the immediate removal of this inaccurate trade line from my credit reports with Experian, XXXX, and XXXX. 
2. Imposition of Fines for Violations : I seek the imposition of fines of no less than {$500.00} USD per violation, totaling XXXX USD for the SEVEN violations reported. 
3. Confirmation of Actions Taken : I request written confirmation of receipt of this complaint and a detailed response within 30 days outlining the actions taken to correct these inaccuracies in my credit reports. 
Thank you for your prompt attention to this serious matter.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation