Consumer complaint received 2025-08-12 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Time Investment Corporation
State: NC

Complaint narrative:
Previous CFPB complaint # XXXX CFPB Follow-Up : Response Rebuttal Time Investment Corp.

I am disputing the adequacy of Time Investment Corp.s Closed with explanation reply. Their response failed to address my specific allegations and did not reflect a lawful investigation. My Equifax credit report clearly shows multiple violations that place them in direct violation of federal and state law. 

Violations and Vulnerabilities : FCRA 605 ( a ) Prohibits re-aging to extend the reporting period beyond the 7-year limit. 
The Date of First Delinquency is XX/XX/XXXX, yet the Date Reported is XX/XX/XXXX, and the account continues to update monthly as Charge-Off despite no payments or activity since XX/XX/XXXX. 
FCRA 623 ( a ) ( 5 ) Requires accurate reporting of the Date of First Delinquency.

The DOFD is fixed at XX/XX/XXXX, yet the account is being updated in XXXX as if it were still active derogatory debt. 
FCRA 1681e ( b ) Credit reporting must be accurate and complete.

There is no month-by-month payment history for large periods, no last activity date, and the {$610.00} balance is reported without any itemization or contractual proof. Additionally, the account progression is impossible : the payment history shows OK statuses immediately jumping to 120 days late in consecutive months something mathematically impossible under standard credit reporting guidelines and in some cases skipping 30/60/90-day stages entirely.

FCRA 611 ( a ) ( 7 ) Requires provision of the Method of Verification after a dispute.

I previously disputed this tradeline, and it was marked verified without disclosing who verified it, what documents were reviewed, or how the investigation was conducted.

FDCPA 807 ( 2 ) ( A ) Prohibits false representation of the character, amount, or legal status of a debt.

Reporting an unsupported {$610.00} balance without any contractual or ledger proof is inaccurate and misleading.

North Carolina Unfair and Deceptive Trade Practices Act ( N.C.G.S. 75-1.1 ) Prohibits unfair, deceptive acts or practices in commerce.

Re-aging the account, reporting mathematically impossible delinquency progressions, and failing to provide verification all constitute deceptive trade practices under state law.

Under the Fair Credit Reporting Act, once a consumer files a dispute directly or through a credit bureau, the furnisher of the information is legally obligated to conduct a meaningful investigation, review all relevant information provided, and either verify the accuracy of the information or delete it from the consumers file. Specifically : FCRA 623 ( b ) Requires furnishers, upon notice of a dispute, to : 1. Conduct an investigation with respect to the disputed information.

2. Review all relevant information provided by the credit reporting agency .

3. Report the results of the investigation to the bureau.

4. If the investigation finds the information to be incomplete or inaccurate, promptly modify, delete, or block the reporting.

FCRA 611 ( a ) ( 1 ) Requires the credit bureau to delete or correct disputed information that can not be verified. This also applies to furnishers through their obligations under 623.

FDCPA 809 ( b ) Requires that if a consumer disputes a debt in writing, the collector ( or furnisher acting as collector ) must cease collection and provide proper validation of the debt before resuming any collection activity, including credit reporting.

If Time Investment Corp. can not fully and lawfully provide the documentation and proof supporting the tradeline in its current form, the only permissible action under the FCRA is to delete the tradeline from all consumer reporting agencies. 

Accordingly, I am formally requesting the following items, which are required for a lawful verification. If these can not be produced in full, the tradeline must be deleted : XXXX. Complete chain of custody of the account from origination to present, including all system notes and timestamps.

2. Metadata and audit logs for all credit bureau reporting, including raw Metro 2 file transmissions.

3. Full debt validation package, including the original signed contract, complete payment ledger, and all default/collection notices.

4. Written compliance procedures and training records showing FCRA dispute handling protocols in effect at the time my dispute was received.

Failure to produce any of the above constitutes an inability to verify the information as required by law and obligates immediate deletion of the tradeline UNDER the FCRA I am formally demanding the following 1. Complete Chain of Custody of the Account Every system and employee that handled the account data from origination to present. 
All internal account notes, system logs, and timestamps showing every update to the tradeline The raw XXXX XXXX file ( s ) you submitted to XXXX for your account XXXX 
XXXX XXXX ( date/time stamps, user IDs, software version ). 

The original signed loan agreement.

A full month-by-month payment ledger from opening to present.

All notices of default and collection communications.

Your written policies and procedures for FCRA compliance at the time my dispute was received.

Training logs showing employees were trained on those procedures.

Requested Resolution : Immediate deletion of the tradeline from all credit reporting agencies.

If they contend the reporting is accurate, they must produce : A complete, month-by-month payment history showing all delinquency dates and amounts An itemization of the {$610.00} balance Documented Method of Verification from any verification process conducted

Company response to consumer: Closed with explanation