Consumer complaint received 2025-02-19 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: GA

Complaint narrative:
o Whom It May Concern, I am formally disputing the inaccurate and unlawful reporting of a charge-off on my credit file. The details of the disputed account are as follows : Creditor : XXXX  XXXX XXXX XXXX Account Status : Charged-Off/Never Late Charged-Off Amount : {$1800.00} Past Due Amount : {$1700.00} ( as of XX/XX/XXXX ) Last Updated : XXXX Despite my previous dispute letters, Experian has failed to conduct a proper investigation, continues to verify inaccurate information, and has severely damaged my financial well-being as a result. 

XXXX. Violation of the Fair Credit Reporting Act ( FCRA ) Failure to Investigate & Unfair Reporting Practices Under 15 U.S.C. 1681i ( a ) ( 1 ) ( A ), credit reporting agencies are required to conduct a reasonable reinvestigation when a consumer disputes an item. Despite my numerous attempts to have this account properly investigated, Experian has failed to verify or validate this charge-off, instead continuing to harm my credit profile without justification.

Additionally, I have noticed a disturbing trend : My credit score continues to decrease without reason, even after negative items have been removed. There is no legitimate explanation for this, and it suggests deliberate and unfair manipulation of my creditworthiness. 

XXXX. Violation of 15 U.S.C. 1681s-2 Reporting Unverified and Inaccurate Information Under 15 U.S.C. 1681s-2 ( a ) ( 1 ) ( B ), furnishers and credit bureaus are prohibited from reporting information if they have doubts about its accuracy. Given that Experian has failed to provide any legitimate verification of this charge-off, yet continues to report it and damage my financial standing, this constitutes a clear violation of federal law. 

XXXX. Unfair & Discriminatory Credit Practices My Inability to Access Credit or Secure Housing Because of Experians failure to correct my credit report and its unexplained manipulation of my credit score, I have suffered significant financial harm, including but not limited to : Being denied credit cards despite responsible financial behavior. 
Being unable to obtain housing despite meeting income requirements. 
Being unfairly penalized even after improving my credit. 
This pattern of obstruction and financial harm is more than just negligenceit feels purposeful, discriminatory, and potentially XXXX. I am demanding transparency regarding why my score continues to drop without reason and why Experian refuses to properly handle my disputes. 

XXXX. Illegal Tax Implications Under IRS Guidelines According to IRS 26 U.S. Code 6050P, if a charge-off is considered a cancelled debt, it must be reported as taxable income using a 1099-C form. If XXXX XXXX XXXX XXXX has not issued a 1099-C, then this charge-off is being inaccurately reported, and Experian is complicit in this false reporting. 

XXXX. Violation of 12 C.F.R. 1022.43 CFPB Regulations on Accurate Reporting The Consumer Financial Protection Bureau ( CFPB ) requires credit bureaus to ensure all reported information is fair, accurate, and substantiated. Because Experian has failed to provide adequate proof of this charge-offs validity and continues to damage my financial stability, this is a direct violation of federal regulations. 

Demand for Immediate Action I hereby demand the immediate deletion of this charge-off from my credit report. You are required under 15 U.S.C. 1681i ( a ) ( 1 ) ( A ) to complete this reinvestigation within 30 days of receipt of this letter. If this charge-off is not removed, I will take the following actions : File a formal complaint with the Consumer Financial Protection Bureau ( CFPB ) for Experians failure to properly investigate this dispute and its questionable handling of my credit profile. 
Report this violation to the Federal Trade Commission ( FTC ) for non-compliance with the FCRA and potential consumer discrimination. 
Contact my states Attorney General and civil rights organizations regarding potential unfair and discriminatory credit practices. 
Pursue legal action under 15 U.S.C. 1681n and 1681o, which allow statutory damages of up to {$1000.00} per violation, along with court costs and attorney fees. 
This is my final notice before I escalate this matter further. I expect written confirmation of deletion within 30 days from the date of this letter.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation