Consumer complaint received 2025-07-07 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Old information reappears or never goes away
Company: EQUIFAX, INC.
State: TX

Complaint narrative:
I formally requested Equifax to remove a fraudulent company- XXXX XXXX XXXX XXXX XXXX XXXX ) ( Double Diamond and UEMC are the same owner ) from my credit history. The report pertains to a transaction involving a piece of Land purported to be worth over {$54000.00}, which I have since discovered was grossly misrepresented. I reached out to Equifax and provided several evidence to support my claim. It is important to note that other credit bureaus identified this fraudulent claim and took it off my credit history however, Equifax has refused to remove this fraudulent claim from my credit history.

Below are some of the details I shared with Equifax : 1. Breach of Trust and False Valuation : The lender claimed the property was worth over {$54000.00}, but claimed to offer a discount on the land for {$39000.00} whereas the true value, as assessed by XXXX XXXX XXXX, was only {$4700.00} at the time of purchase and is currently valued at {$5700.00}. I sent Equifax an attached file from the XXXX XXXX XXXX XXXX confirming this valuation. 

XXXX. Fraudulent Sales Tactics : On the day I visited their company, they pressured me into signing the contract by claiming there was a high demand for the land. In reality, this was a ploy to secure my immediate commitment by signing and paying on the spot. Evidence of their tactics, including communications urging me to provide contacts of others they could similarly deceive, is also attached. 

XXXX. Conflict of Interest and Fraudulent Practices : The lender also owns the real estate company, creating a conflict of interest. Standard practice dictates that the loan company should independently evaluate the property to justify the loan amount. Their failure to do so and the pressure to sign on the same day I saw the property further underscore the fraudulent nature of their actions.

4. Independent Realtor Confirmation : When I attempted to get rid of the property, immediately I received the true valuation of the property, XXXX representative advised against it, instead providing me with contacts of Realtors in the remote city who could assist in selling it. One of these Realtors confirmed that the property 's true value is under {$6000.00}, indicating that I was deceived by the XXXX XXXX XXXX who is also the lender. This Realtor 's agreed to help me sell it only to discover that I will have to pay off the remaining balance before I can sell for {$6500.00}. 

XXXX. Attempts to Resolve the Issue : I have taken several steps to resolve this matter directly with XXXX, ultimately forfeiting the property and over {$5600.00}, including the down payment and subsequent payments. Despite this, they have not rectified the fraudulent report on my credit history. I attached all the communications I had with them without a resolution. 

XXXX. Impact on My Credit and Legal Grounds : The Texas law clearly states that the true value of a property must be disclosed before sale. The lender 's failure to do so renders the contract null and void, highlighting their intent to defraud. This negative report is now jeopardizing my ability to purchase a residential home, despite my consistent history of maintaining good credit. 

XXXX. Witness Testimonies : The Realtor and XXXX XXXX XXXX XXXX both testify to the true value of the land. Furthermore, the lender 's dual role as seller and loan company, combined with their coercive tactics on the day of my visit, confirms the fraudulent scheme. 

XXXX. Under the Fair Credit Reporting Act ( FCRA ), I am entitled to a fair and accurate credit report. The FCRA mandates that all information must be accurate and verifiable. The fraudulent report by this lender and its associated companies does not meet these criteria and must be removed to maintain the integrity of my credit history. 

After sharing the above with Equifax, they informed me that they would conduct an investigation but to my surprise, nothing was done. When I challenged them on why they haven't conducted an investigation, they claimed that all they had to do was to report what is reported to them by the business.

Company response to consumer: Closed with explanation