Consumer complaint received 2025-12-06 00:00:00
Product: Debt collection — I do not know
Issue: False statements or representation — Attempted to collect wrong amount
Company: STATE EMPLOYEES CREDIT UNION
State: NC

Complaint narrative:
Beginning in XX/XX/year>, a fraudulent auto loan was opened in my name for approximately {$15000.00} without my knowledge or authorization. The following month, in XX/XX/year>, another fraudulent accounta credit card with a credit limit of approximately XXXX XXXXXXXX also opened without my consent. I did not apply for, authorize, or receive any benefit from these accounts, and they immediately began reporting negative information and were later charged off. 

These identity theft incidents occurred immediately after the Equifax data breach and the XXXX XXXX XXXX, during which massive amounts of consumer identity data were exposed. Shortly after these breaches, multiple inaccurate, incomplete, and unverifiable entries began appearing on my credit reports, including the fraudulent auto loan and credit card account mentioned above. 

I have repeatedly disputed these accounts and requested validation, but the companies involved have failed to provide any evidence proving the accounts are legitimate. They have not provided a signed application, IP logs, device information, transaction records, billing statements, or any legally required proof under the FDCPA ( 15 U.S.C. 1692g ( b ) ). Instead, they continue to report and verify information that is inconsistent, contradictory, and not supported by any documentation. 

Additionally, the data being furnished does not comply with XXXX XXXX standards or the CDIA guidelines. The accounts contain : Conflicting opening dates Incorrect balance histories Missing or incorrect ECOA codes Missing or unverifiable Date of First Delinquency Inconsistent payment history fields Incorrect account status codes Outdated information that does not match any actual records Because the information being reported is incomplete, inaccurate, and unverifiable, it violates the Fair Credit Reporting Act, including : 15 U.S.C. 1681e ( b ) duty to ensure maximum possible accuracy 15 U.S.C. 1681i duty to properly reinvestigate disputed information 15 U.S.C. 1681s-2 ( a ) duty of furnishers to report only accurate information 15 U.S.C. 1681s-2 ( b ) duty of furnishers to correct or delete unverifiable information It also violates the FDCPA, including : 15 U.S.C. 1692g failure to provide validation of a disputed debt 15 U.S.C. 1692e false, misleading, or deceptive collection practices 15 U.S.C. 1692f unfair or unconscionable collection practices The companies involved have verified these accounts with the credit bureaus without providing ANY of the legally required validation, which is a direct violation of federal law. They are continuing to furnish and verify information that they knowor should knowis inaccurate and unverified.

I am requesting CFPB intervention because : 1. The companies have not validated the debts as required by 15 U.S.C. 1692g ( b ).

2. The data being reported does not meet XXXX XXXX accuracy requirements.

3. The companies have failed to properly investigate under 15 U.S.C. 1681i.

4. They continue to report information that is unverifiable, rendering it legally unreportable.

5. Their actions have caused ongoing harm, including reduced credit scores, credit denials, higher interest rates, and emotional stress.

I am requesting the CFPB to require the companies to : Provide full validation of the alleged debts ( signed contracts, applications, IP logs, chain of title, payment histories, and all supporting evidence ), or Delete the accounts permanently from all credit reports if they can not be verified to the standards required by the FDCPA, FCRA, and XXXX XXXX. 

The companies should also be required to explain how they verified the accounts without providing any of the documentation required by federal law.

Company response to consumer: Closed with explanation