Consumer complaint received 2024-08-23 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account status incorrect
Company: Portfolio Recovery Associates, LLC
State: GA

Complaint narrative:
I am writing to formally dispute the inaccurate reporting of a collection account from PORTFOLIO RECOVERY ASSOCIATES on my credit report with XXXX. This account, allegedly associated with the original creditor TXXXX XXXX XXXX XXXX is entirely fraudulent and erroneous. I have never had any financial relationship or account with XXXX XXXX XXXX XXXX that could validate the {$1000.00} balance reported by PORTFOLIO RECOVERY ASSOCIATES. Fully dispute this entire collection by PORTFOLIO RECOVERY ASSOCIATES being reported and the XX/XX/year>, updated balance, all transaction history, and account activities. The collection account lists a balance of {$1000.00}, which is entirely baseless, as there is no corresponding charge-off, closed, or open account on my credit report that could justify this balance. Under the Fair Credit Reporting Act ( FCRA ), specifically 15 U.S.C. 1681e ( b ), consumer reporting agencies are required to follow reasonable procedures to assure the maximum possible accuracy of the information concerning the individual to whom the report relates. The presence of this inaccurate information on my credit report constitutes a direct violation of this statute. Furthermore, 15 U.S.C. 1681i ( a ) mandates that upon notice of a dispute, the consumer reporting agency must conduct a reasonable investigation to determine whether the disputed information is inaccurate. Given that this account is not mine and has no factual basis, its continued presence on my credit report represents a willful disregard for these legal obligations. Additionally, under 15 U.S.C. 1692e of the Fair Debt Collection Practices Act ( FDCPA ), it is prohibited to use any false, deceptive, or misleading representation in connection with the collection of any debt. PORTFOLIO RECOVERY ASSOCIATES ' reporting of this account constitutes a violation of this provision. The fact that this inaccurate information is still on my credit report also raises concerns under 15 U.S.C. 1681s-2 ( b ), which requires furnishers of information to promptly correct and update inaccurate information they have provided to credit reporting agencies. By failing to correct this erroneous information, both the furnisher and the credit reporting agency are in violation of the law. Furthermore, 15 U.S.C. 1681n and 1681o allow for civil liability in cases where there has been a willful or negligent noncompliance with the FCRA. This includes the possibility of recovering damages for actual harm, statutory damages, and even punitive damages in cases of willful violations. I demand the immediate deletion of this inaccurate and unverifiable account from my credit report, as required by law. The continued reporting of this false information is not only illegal but damaging to my credit standing. I expect confirmation of the removal of this erroneous account immediately, as mandated by 15 U.S.C. 1681i ( a ) ( 1 ) ( A ). Please consider this dispute urgent and address it with the seriousness it demands.

Company response to consumer: Closed with explanation