Consumer complaint received 2024-12-13 00:00:00
Product: Payday loan, title loan, personal loan, or advance loan — Installment loan
Issue: Charged fees or interest you didn't expect — 
Company: Business Financing Corporation
State: TX

Complaint narrative:
Dear Sir or Madam, I am writing to formally file a complaint against CFG Merchant Solutions , LLC, regarding their predatory practices, which include overcharging interest, filing duplicate lawsuits for the same alleged debt, and violating privacy by directly contacting my clients. These actions are abusive, harm my business, and contravene fundamental consumer protection laws designed to safeguard against such predatory behavior. 

Case Details : Case Number XXXX Filed : XX/XX/XXXX Court : XXXX XXXX XXXX XXXX XXXX XXXX XXXX  XXXX XXXX : Commercial - Contract Case Number XXXX Filed : XX/XX/XXXX Court : XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXXk XXXX Type XXXX XXXX - Contract Both cases involve XXXX XXXX XXXX seeking XXXX XXXX XXXX, effectively attempting to litigate the same debt twice, which violates the principles of fair treatment under XXXX business law. This tactic appears to constitute harassment and abuse of the legal system to coerce repayment. 

Privacy Violations : In addition to filing duplicate lawsuits, XXXX XXXX XXXX has directly contacted my clients without my consent, violating privacy laws and ethical standards. Such behavior undermines the trust and confidentiality inherent in my business operations and has caused significant reputational harm. 

Legal Protections Violated : These actions appear to violate several federal and state consumer protection laws applicable to businesses, including but not limited to : Unfair, Deceptive, or Abusive Acts or Practices ( UDAAP ) : Under the XXXX XXXX XXXX Reform and Consumer Protection Act, businesses are protected against practices that are unfair, deceptive, or abusive. XXXX XXXX XXXX actionsparticularly the duplicate lawsuits and client outreachclearly fall within this scope. 
Fair Debt Collection Practices Act ( FDCPA ) : While typically applied to consumers, certain protections may extend to small businesses in specific contexts, especially against harassment and abusive tactics. 
Privacy Laws and Breach of Fiduciary Responsibility : CFGs outreach to my clients violates the reasonable expectation of privacy and has jeopardized client relationships, potentially infringing upon state-level privacy laws. 
Request for Action : I respectfully request that the Consumer Financial Protection Bureau : Investigate CFG Merchant Solutions , LLC for their predatory and abusive practices. 
Assess penalties or corrective actions to address their violations. 
Provide guidance on further protections available to businesses like mine against such abuses. 
I have attached documentation, including court filings and correspondence, to support my complaint. Please let me know if additional details or documents are required. 

Thank you for your attention to this matter. I trust that your office will take appropriate steps to address this issue and protect small businesses from similar predatory practices in the future.

Company response to consumer: Closed with explanation