Consumer complaint received 2025-02-05 00:00:00
Product: Debt collection — Telecommunications debt
Issue: Attempts to collect debt not owed — Debt was result of identity theft
Company: Clark County Collection Service
State: NV

Complaint narrative:
**Subject : Final Notice Failure to Provide Method of Verification & Demand for Settlement** To Whom It May Concern, This letter serves as a formal response to your failure to comply with my request for verification under 15 U.S.C. 1692g ( Fair Debt Collection Practices Act ) and 15 U.S.C. 1681a ( e ) ( Fair Credit Reporting Act ). Your response was generic, failed to provide the legally required method of verification, and ignored my specific verification requests. 

Pursuant to 15 U.S.C. 1681a ( e ), an investigative consumer report requires an independent investigation, including personal interviews with individuals familiar with my character, reputation, and mode of living. Since you did not conduct such an investigation, your report lacks the required legal basis and is in direct violation of federal law.

Violations Committed 1. **Failure to Provide Method of Verification** You did not disclose the specific steps taken to verify the accuracy of the information you are reporting, violating 15 U.S.C. 1681i ( a ) ( 6 ) ( B ) ( iii ).

2. **Failure to Conduct a Proper Investigation** As established in XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ( XXXX XXXX. XXXX ), furnishers must conduct independent investigations rather than blindly rely on creditor-provided data. 
3. **Providing a Generic Response Instead of a Substantive Verification** Under 15 U.S.C. 1692g ( b ), debt collectors must cease collection until they provide proper validation. You have not provided sufficient documentation proving the validity of this alleged debt. 
4. **Willful Noncompliance with the Fair Credit Reporting Act** In XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ( XXXX XXXX. XXXX ), the court ruled that failure to investigate and correct a consumers dispute constitutes a willful violation of the FCRA. 
5. **Reporting Inaccurate or Unverified Information** In XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX ( XXXX XXXX XXXX ), the court held that if an entity can not verify the accuracy of reported information, it must be deleted. 

Demand for Resolution To avoid further legal action, I am offering to settle this matter through arbitration or direct mail under the following conditions : 1. Immediate removal of this account from all credit reporting agencies ( XXXX, XXXX, and XXXX ). 
2. A full and detailed report of your method of verification, including names and roles of individuals involved in your investigation, the exact process used to verify this account, and all supporting documentation.

3. A formal written confirmation stating that you will cease and desist from any further collection, reporting, or sharing of this inaccurate information.

4. A monetary settlement of {$9000.00} for damages incurred due to your failure to comply with federal law.

If you fail to comply within 10 days, I will initiate arbitration, at which point my settlement demand will increase to {$22000.00} to account for additional damages, legal costs, and filing fees. 

Failure to meet these demands will also result in : - Formal complaints filed with the Consumer Financial Protection Bureau ( CFPB ), the Federal Trade Commission ( FTC ), and the Attorney Generals Office. 
- A lawsuit under the FCRA and FDCPA, seeking maximum damages allowable by law. 

This is your final opportunity to resolve this matter amicably. I expect a written response within 10 days confirming your compliance with my demands. 

Sincerely, UCC1-308 Without Prejudice All Rights Reserved

Company response to consumer: Closed with explanation