Consumer complaint received 2025-01-07 00:00:00
Product: Debt collection — Other debt
Issue: Communication tactics — Frequent or repeated calls
Company: Central Portfolio Control Inc.
State: TX

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, TX XXXX Phone : ( XXXX ) XXXX XXXX XXXX To Whom It May Concern, Subject : Formal Complaint Regarding Harassment, Continuous Calls, and Unauthorized Disclosure of Personal Information I am writing to file a formal complaint regarding the harassment I have been experiencing from multiple debt collectors, including but not limited to XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, and XXXX, among others. These collectors have been incessantly calling me at all hours of the day and night, literally every day, causing significant emotional distress and disruption to my personal and professional life. 

In addition to the persistent phone calls, I am also concerned that my personal information has been shared with third parties without my consent. This breach of privacy is unacceptable, and I believe it is a violation of both my rights and various consumer protection laws. 

Specifically, I have been subjected to the following : Unrelenting phone calls : I am receiving calls at all hours, including very late at night ( after XXXX XXXX  ) and early in the morning ( before XXXX XXXX ), often several times per day from different collectors. 
Call frequency : I receive calls every day from multiple companies, making it impossible to manage or address the individual claims without constant interruptions. 
Unauthorized disclosure of my personal information : I have reason to believe that my personal details, including my phone number and other financial information, have been shared with third-party entities without my authorization. 
These actions are in direct violation of the Fair Debt Collection Practices Act ( FDCPA ), which prohibits debt collectors from engaging in harassment, contacting consumers at unreasonable times, and disclosing private information without consent. Furthermore, I am also concerned that the sharing of my information with third parties may constitute a violation of privacy laws and data protection regulations. 

As such, I am requesting the following immediate actions : Immediate cessation of all phone calls to my phone number ( XXXX ) XXXX. This includes calls from XXXX XXXX, XXXX XXXX, XXXX Funding, XXXX XXXX, XXXX XXXXXXXX XXXX  and any other parties involved in this matter. 
Written confirmation that my request has been acknowledged and that future communications will be strictly through postal mail, in accordance with the law. 
A full explanation of how my personal information was shared with third parties, including the names of the entities involved. 
A thorough investigation into the handling of my personal data to ensure that no further unauthorized disclosures occur. 
If these actions are not taken immediately, I will have no choice but to file another formal complaint with the Consumer Financial Protection Bureau ( CFPB ), the Texas Attorney Generals Office, and consider pursuing legal action for harassment and unauthorized disclosure of my private information. 

I expect a prompt and serious response to this matter within [ XXXX ] days. Please treat this issue with the urgency it deserves. 

Sincerely, XXXX XXXX

Company response to consumer: Closed with explanation