Consumer complaint received 2024-06-28 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: SC

Complaint narrative:
I sent a certified mail notarized 605B form along with an FTC report & supporting documents to have what I believe to be inaccurate/ fraudulent accounts deleted from my credit report & Experian only deleted the accounts that they knew would hurt my score & not restore it. Experian fraudulently removed all the XXXX XXXX from my account when I only disputed 2 of the because I did not recall taking out XXXX XXXX for the amounts that were in the {$6000.00} & {$7000.00} range. I can not recall at the moment because Experian deleted all the XXXX XXXX from my report. There were only XXXX XXXX XXXX accounts that I disputed that were pretty recent & I haven't attended college as of late. Experian knew that deleting my XXXX XXXX  that date back to 10 years ago would tremendously hurt my score. I can truly see the spiteful & cruel ways of Experian. I want to know what Investigation took place for Experian to remove valid accounts off my credit report. My very first credit account was a XXXX XXXX and it was fraudulently remove by Experian withing hours of my dispute. Not only this, but I also submitted other account in the same dispute & only the positive account XXXX XXXX XXXX XXXX  were deleted. Every single one when I only disputed 2. The additional accounts I disputed because of I dentity fraud follow XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  All of thes accounts were listed in the same dispute & Experian only deleted accounts that are actually mine. Not only were these accounts in this dispuet, but they were in a previous dispute that I sent to Experian with an FTC report, & never the less Experian stated that they verified the accounts were mine ... but hoe was not Experian not able to verify that the XXXX XXXX they fraudulently removed from my account were mine? This is why I would like proof of the investigation taken for all acoounts. I want Experian to explain this & let me know why their investigation lead them to delete only my XXXX XXXX which in-fact totaled to about XXXX accounts dating back to XXXX from my credit report & not the fraudulent accounts that are impacting my score. I would like Experian to know that I know that they wanted to lower my score & cause even more XXXX XXXXXXXX. I demand that they put mXXXX XXXX XXXX  back on my report that date back to XXXX that they deleted the following accounts XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I do sincerely want written explanation of the investigation that took place in a matter of hours to deleted valid XXXX XXXX accounts from my report & not the fraudulent accounts. I want Experian to admit that they were trying to hurt me & intentionally decrease my score because I only disputed XXXX of the XXXX XXXX  accounts and not all of them. I am facing stress, XXXX XXXX XXXX & will sue for damages & sue Experian for fraud & false investigations.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief