Consumer complaint received 2024-10-02 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Old information reappears or never goes away
Company: EQUIFAX, INC.
State: TX

Complaint narrative:
I am submitting a formal complaint regarding the following accounts inaccurately reported on my credit report with Equifax, citing numerous violations of the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681, as well as federal and state consumer protection laws. The XXXX  account, XXXX XXXX XXXX ( Account XXXX ), is listed as charged off in XX/XX/XXXX. However, this account was sold to XXXX XXXX, and Equifax is obligated under FCRA Section 623 ( a ) to ensure the accuracy and completeness of this accounts reporting. Since the debt was transferred, it should no longer be reported as charged off by XXXX, making this report inaccurate and misleading. Next, XXXX ( Account XXXX ) is reported twice with identical account information, reflecting a past due status of XXXX days as of XX/XX/XXXX. The duplication of this account violates FCRA Section 611 ( a ) ( 1 ) ( A ), which prohibits the inclusion of duplicate negative information. Moreover, this account should be updated to reflect that it was transferred to another lender, which is not properly reflected. The XXXX  ( Account XXXX ), which is reported as a charge-off in XX/XX/XXXX with {$9800.00} written off, has also not been properly verified, as no supporting documentation was provided after I disputed it under FCRA Section 611. Additionally, XXXX, XXXX ( Account XXXX ) is reported as a charge-off, sold to XXXX XXXX XXXXXXXX XXXX yet this account 's status was last updated in XX/XX/XXXX, well outside the timeframe of permissible reporting under FCRA Section 605 ( a ), making this outdated information ineligible for continued reporting. Furthermore, XXXX XXXX ( Account XXXX ) is reported as charged off in XX/XX/XXXX, with {$1900.00} written off and a past due balance of {$2200.00}, yet the creditor failed to provide validation of the account upon my initial dispute, in violation of FCRA Section 623 ( b ). This is a clear case of unverifiable information being reported. Similarly, XXXX XXXX XXXX ( Account XXXX ), charged off with {$2000.00} written off, was sold to XXXX XXXX XXXX XXXX, which makes Equifax 's reporting of the charge-off from XXXX XXXX inaccurate and misleading. Under FCRA Section 623 ( a ) ( 5 ), once a debt is sold, it must be accurately reported by the purchasing company. XXXX XXXX XXXX ( Account XXXX ) is listed as a debt buyer for an open account originally from XXXX, but there has been no verification of the validity of this debt as required under FDCPA, 15 U.S.C. 1692g ( b ), and the accounts status has inconsistencies that further undermine its accuracy. XXXX XXXX XXXX ( Account XXXX ), which is also listed as a debt buyer for XXXX XXXX XXXX  XXXX, similarly has not been properly verified, and the past due balance of {$990.00} is being inaccurately reported due to a lack of validation from XXXX under the FCRA and FDCPA. XXXX XXXX XXXX ( Account XXXX ), listed as having purchased a debt from XXXX, is inaccurately reported due to the failure of the original creditor to provide verification, violating both state and federal laws. Lastly, XXXX XXXX XXXX ( Account XXXX ) is also inaccurately reported, as this debt originated from XXXX XXXX, and yet no documentation has been provided to verify the legitimacy of this debt under the FCRA, nor has the debt buyer properly validated it under the FDCPA. Equifax has failed to meet its obligations under FCRA Section 611 ( a ) by allowing these unverified and outdated items to remain on my report without proper validation. I request the immediate deletion of these accounts due to the lack of compliance with federal and state laws, the presence of duplicate and outdated information, and the failure of the creditors involved to provide proper verification. Immediate action must be taken to remove these negative items from my credit report and restore the integrity of my credit profile.

Company response to consumer: Closed with non-monetary relief