Consumer complaint received 2025-01-04 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Experian Information Solutions Inc.
State: TX

Complaint narrative:
I am filing this formal complaint against Experian regarding the fraudulent and inaccurate reporting of an account by XXXX XXXX ( XXXX XXXX ). The account, listed under my credit report with the following details, must be immediately deleted due to violations of federal laws and regulations : Creditor : XXXX XXXX ( XXXX XXXX ) Balance : {$8500.00} Date Opened : XX/XX/XXXX Status : Collection/Charge-Off ( Reported as a Loss ) Bureau Reporting : Experian only Basis for Complaint Account Reported as a Loss Without Proper Documentation The creditor has marked this account as a loss, which under IRS regulations ( XXXX XXXX. XXXX ) requires them to issue a Form XXXX for cancellation of debt. To date, no such form has been provided to me, indicating procedural violations and further supporting my claim that this debt is invalid. 
Failure to Provide Validation of the Debt I have formally disputed this account with XXXX XXXX through the CFPB, requesting validation of the debt. They failed to provide evidence, such as a signed contract or proof of the original agreement, as required under the Fair Debt Collection Practices Act ( FDCPA ) 809 ( 15 U.S.C. 1692g ).

Fraudulent Reporting and Lack of Notification This account was opened fraudulently, and I was never notified or made aware of its existence until it appeared on my credit report. Under the Fair Credit Reporting Act ( FCRA ) 623 ( 15 U.S.C. 1681s-2 ), creditors are obligated to ensure accurate reporting and notify consumers about changes or actions taken on their accounts. 
Violation of E-Signature and Consumer Protection Laws No legitimate or verifiable electronic signature was provided to validate this account. According to the XXXX XXXX ( 15 U.S.C. 7001 et seq. ), electronic signatures must meet stringent authentication and disclosure requirements. The absence of a valid e-signature deems this agreement unenforceable.

Discriminatory and Incomplete Reporting XXXX XXXX is only reporting this account to Experian, which violates the spirit of fair reporting standards under the FCRA. Inconsistent reporting across bureaus creates an inaccurate portrayal of my creditworthiness and unfairly impacts my Experian report. 
Account Disputed and No Resolution Provided As reflected in the attached credit report, the account is marked as disputed by consumer. Despite this, Experian continues to report the account without requiring XXXX XXXX to substantiate the claim. This violates FCRA 611 ( 15 U.S.C. 1681i ), which mandates a reinvestigation and removal of unverifiable information. 
XXXX XXXX Documented History of Unlawful Practices CFPB Lawsuit XXXX XXXX XXXX and Founder XXXX XXXX In XX/XX/XXXX, the CFPB sued XXXX XXXX and its founder, XXXX XXXX, for deceptive practices, violating the Consumer Financial Protection Act ( CFPA ), the Fair Credit Reporting Act ( FCRA ), and the Truth in Lending Act ( TILA ). 
XXXX XXXX  Attorney General 's Lawsuit In XX/XX/XXXX, the XXXX XXXX  Attorney General sued XXXX XXXX for deceptive business practices, including misleading consumers into predatory lease agreements. 
Consumer Complaints The CFPB 's Consumer Complaint Database contains numerous complaints against XXXX XXXX for similar fraudulent and deceptive practices. 
Legal Consequences of Non-Compliance If this account is not deleted immediately, I will have no choice but to pursue legal action. The following laws apply to this matter, and their violations will be the basis of my legal case : Fair Credit Reporting Act ( FCRA ) : 623 ( 15 U.S.C. 1681s-2 ) : Furnishers must ensure the accuracy of information they report and promptly correct or delete inaccurate or unverifiable information.

611 ( 15 U.S.C. 1681i ) : Credit reporting agencies must conduct a reasonable reinvestigation and delete unverifiable or inaccurate information.

Fair Debt Collection Practices Act ( FDCPA ) : 809 ( 15 U.S.C. 1692g ) : Requires debt collectors to validate a debt upon request. 
Electronic Signatures in Global and National Commerce Act ( E-SIGN Act ) : 15 U.S.C. 7001 et seq. : Mandates proper authentication and disclosures for electronic signatures.

Consumer Financial Protection Act ( CFPA ) : Prohibits deceptive, unfair, and abusive practices in consumer financial products and services.

Unfair Practices Prohibition ( Federal Trade Commission Act ) : 15 U.S.C. 45 : Prohibits unfair or deceptive acts in commerce.

Request for Immediate Action In light of the above violations, I formally request Experian to : Immediately delete this account from my credit report. 
Provide written confirmation of the deletion. 
Ensure that any future reporting by XXXX XXXX complies with federal laws. 
Failure to address this matter promptly will leave me no option but to escalate the issue to federal court, seeking statutory damages, punitive damages, and attorney fees as allowed by law. 

Attached Evidence Credit report showing the account in question. 
Correspondence with XXXX XXXX through the CFPB, highlighting their failure to validate the debt. 
I trust Experian will address this matter urgently to avoid legal escalation.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation