Consumer complaint received 2024-02-23 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: PENNYMAC LOAN SERVICES, LLC.
State: AZ

Complaint narrative:
Information in a consumer report can not be provided to anyone who does not have a purpose specified in the Consumer Credit Protection Act. Companies that provide information to consumer reporting agencies also have specific legal obligations, including the duty to investigate disputed information. 


Per the FCRA 15 USC 1681 section 602 ( a ) ( 4 ) - There is a need to insure that consumer reporting agencies exercise their grave responsibilities with fairness, impartiality, and a respect for the consumers right to privacy. 

XXXX, XXXX, and XXXX are third party consumer reporting agencies and I, the consumer. I am exercising my right to privacy per 15 USC 6801- It is the policy of the Congress that each financial institution has an affirmative and continuing obligation to respect the privacy of its consumers and to protect security and confidentiality of those customers nonpublic personal information. PennyMac Loan Services , LLC is a financial institution by definition under this title. 15 USC 1681 section 604 ( a ) - In general Subject to subsection ( c ), any consumer reporting agencies may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. PennyMac Loan Services , LLC the financial institution and the Consumer reporting agencies XXXX, XXXX, and XXXX do not have my consent or authorization whether verbal, non-verbal, written, non-written, or otherwise to furnish any and all of my nonpublic personal information. Any and all assumed consent by acquiescence to XXXX, XXXX, XXXX, or PennyMac Loan Services , LLC, whether verbal, non-verbal, written, non-written, implied, or otherwise is revoked. Per 15 USC 6802 ( b ) ( c ) - A financial institution may not disclose nonpublic personal information to a non-affiliate third party unless- the consumer is given an explanation of how the consumer can exercise that nondisclosure option. PennyMac Loan Services , LLC never informed me of my right to exercise my nondisclosure option. In addition 15 USC 1681C ( a ) ( 5 ) - Except as authorized under subsection ( b ), no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse items of information, other than records of convictions of crimes which antedates the report by more than seven ( 7 ) years. 

This account is an adverse item reporting without my consent, authorization, or permission and is against the law. 15 USC 1681S-2 ( a ) ( 1 ) - A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. Furthermore, 15 USC 1681e - Every consumer reporting agency shall maintain reasonable procedures designed to avoid violations of 1681c of this title and to limit the furnishings of consumer reports to the purposes listed under section 1681b of this title. XXXX, XXXX, and XXXX are not maintaining reasonable procedures. 12 CFR 1016.7 - A consumer may exercise the right to opt out at any time. I am now opting out of your reporting services now and indefinitely.

Company response to consumer: Closed with explanation