Consumer complaint received 2018-05-17 00:00:00
Product: Student loan — Private student loan
Issue: Struggling to repay your loan — Can't get other flexible options for repaying your loan
Company: Navient Solutions, LLC.
State: CT

Complaint narrative:
Here is my story. When I enrolled into XXXX XXXX College. ( 4 year program ) I was told what my final cost for the 4 years would be and what my monthly might look like. And was told that I would be able to find a job right after school so the payments wouldn't be something uncomfortable. Lies, After graduating from XXXX XXXX College I went a year unemployed looking for a job. I thought it was only me but a lot of my classmates were in the same situation taken on odd jobs that has nothing to do with our major or in or career of study. By the time that I finally landed a okay job. My debit has increase and payment were unfair. I am about 5 years out of school and my payments are about 1k a month. I feel as if going to college was the worse thing I have ever did in my life. Everything that I earn goes to paying my loans off. I am anxious to settle down soon, buy a house and start a family but this is not the america that my parents grow up in. Times are harder and unfair for kids trying to challenge themselves and going back to college. Going to college a sort of curse now because of the debt that you are left with after graduation. I just don't think it is fair to charge so much money for student loans to people that can not offered to pay all of it back.I am now XXXX years old. I can not buy a house due to my debt to income ratio. If the school and lenders told me the truth on how much I would owe today. I would have looked for an alternative. Because the job and the amount that I am making now could have been made becoming a XXXX XXXX right out of XXXX school. I thought getting my XXXX degree would be some help in my income. But nothing has change. I am still being offered the same type of jobs and making the same salary and now getting more pulled out of my personal account for my student loans. At some point I finally got one of my parents to co-signer to help me consolidate my student loans which now just hurt their credit and debit to income ratio as well. XXXX XXXX  interest rate is not far at all and that is the only bank that accepted my application to consolidate. At this time I believe that college wasn't worth it because of the amount I owe back and can't pay. I have to put my life on hold at the age of XXXX because of school. I can't offered to start a family or provide shelter because of the amount of money that I owe the bank and government. I believe that they should give students a break. 

Navient is another loan that I have been having issues with for sometime. I join the income repayment plan a year or two back. But there was 2 cases when they reached into my account and emptied out my savings and left me with nothing without my knowledge or notification. I was put in the negatives in my personal account with no explanation to what happened. The same account that i use to pay for my car loan, groceries for my family and etc. When I finally got down to the bottom of the situation and reached out to Navient they said they would return the money but it would hurt me, and at the same time my personal bank account has already charged me with a negative fee. So I am in the hole either way that I go.

Company response to consumer: Closed with explanation