Consumer complaint received 2016-07-14 00:00:00
Product: Mortgage — Conventional fixed mortgage
Issue: Loan modification,collection,foreclosure — 
Company: Selene Finance LP
State: MO

Complaint narrative:
This complaint is regarding XXXX XXXX XXXX XXXX as well as Selene Financal. My name is on a first and second mortgage along with my ex wife, through XXXX XXXX. My wife and I were divorced in XXXX. She was awarded the house and required to refinance both mortgages within 24 months. She never refinanced and ultimately fell behind on the payments. In XXXX, she abandoned the property and filed for Chapter XXXX bankruptcy. Since my name was still on the loan, I began proceedings with XXXX XXXX to attempt a short sale of the property, which would be beneficial to both them ( certainly more money than a foreclosure ) and myself. After considerable time working with XXXX XXXX just to get authorizations in place for them to talk to us and the our attorneys ( considering the bankruptcy ) we were finally able to provide XXXX XXXX with a listing agreement and an immediate offer in XXXX XXXX. Following this, my attorney and my realtor both stayed in constant communication with XXXX XXXX, sending, re-sending, re-sending again the same paperwork over and over. Then, in XXXX XXXX, we were advised that we were approved for a ... modification! We did not ask for a modification, nor did one make any sense. I 've lived in my new house since XXXX, and my ex-wife had abandoned the old old a year and half prior. Inexplicably, this un-requested event also required that we start completely over with the short sale process. Again, documents were sent and resent, discussions over the same points over and over again, and weekly calls were scheduled between my attorney and XXXX XXXX. Note that within this period ( XXXX XXXX ) an appraisal requested by XXXX XXXX also came back at {$80000.00}. Finally, in XXXX XXXX, after a year of unnecessary back and forth, while the property sits unattended, un cared for and losing value day by day, we were approved for a short sale for the offered amount of {$100000.00} ( over $ XXXX more than the appraised value ). Unfortunately, immediately upon getting approval for the short sale, we get notice that XXXX XXXX is selling the first mortgage to Selene Financial!. Selene summarily rejects XXXX XXXX 's approval, makes us send in duplicate paperwork again, not even talking to my attorney or realtor until authorization forms are received, even though multiple copies of the forms have been sent in. Now, in XXXX XXXX, after receiving all documents requested from us, Selene informs us that they are rejecting the short sale request, as their own appraisal is $ XXXX. They refuse to provide documentation on their inexplicably high appraisal and are now requesting even more paperwork to even consider further negotiations. There is no possible way this property is worth $ XXXX in its current state. It has been abandoned for almost 2 years now, with XXXX maintenance, and losing value every day. Meanwhile, I am stuck with my name on a loan I was n't supposed to be responsible for. Surely they will not get anything close to $ XXXX out of the property if this goes to foreclosure. I do not understand why they will not wrap this up as it is in everyone 's best interest.

Company response to consumer: Closed with explanation