Consumer complaint received 2025-08-04 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: Experian Information Solutions Inc.
State: CA

Complaint narrative:
Important! Please read entire email Dear XXXX XXXX Attached are your Federal and State tax returns for tax years XXXX. These returns are password protected with the password being the first four letters of your last name in lowercase letters followed by the last five digits of your social security number. Please review all of the information shown on these returns. The attachments labeled sign and return these and tax prep disclaimer contains the only forms you need to sign and return to XXXX for filing. 



Due to changes in IRS policy, any returns needing to be mailed to the IRS and must have an original, wet signature. E-signed returns will not be accepted by the IRS. The signature pages MUST be mailed back to XXXX at the address below. 



If you can agree with the information included, please sign and date the sign and return these attachment and return to XXXX. By signing these tax returns, you agree that your returns were completed based upon the information that you provided and you fully agree with the information reported. 

The following is a breakdown of your tax position for each year : Federal Taxes : XXXX  Balance Due : {$140000.00} XXXX Balance Due : {$220000.00} XXXX Balance Due : {$4400.00} XXXX Balance Due : {$17000.00} State Taxes : XXXX Balance Due : {$42000.00} XXXX Balance Due : {$70000.00} XXXX Balance Due : {$360.00} XXXX Balance Due : {$4200.00} Please be aware that any balances due will also be subject to penalties and Interest for late filing and late payment. Once the returns are signed and dated please keep a copy for your records. Please email, fax or mail the returns to XXXX for filing. 



Due to the amounts owed you may wish to discuss your options for a resolution with a member of XXXX contracts team. They can give you information on options on how we can address the balances owed and prevent IRS collection activity. 



Please let me know if you have any questions Thank you XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX, FL XXXX Phone : ( XXXX ) XXXX | Ext : XXXX | Fax : ( XXXX ) XXXX Email : XXXX XXXX Contact XXXX XXXX | XXXX | ( XXXX ) XXXX General Phone ( XXXX ) XXXX This email message and any attachments to it, are for the sole use of the intended recipients, and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution of this email message or its attachments is prohibited. If you are not the intended recipient, please contact the sender by reply mail and destroy all copies of the original message. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the company. Finally, while the company uses virus protection, the recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email. 

Thank you, will do. 
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Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation