Consumer complaint received 2023-12-20 00:00:00
Product: Credit card — General-purpose credit card or charge card
Issue: Other features, terms, or problems — Other problem
Company: Chime Financial Inc
State: VA

Complaint narrative:
Dear Directors of FTC, Federal Reserve Bank, Ofc. Comp. of the Curr., and CFPB , Crim . Div., and XXXX XXXX Bank XXXX XXXX XXXX  , et al.. 

This is a followup reply to my prior filed consumer complaint filed to CFPB on XXXX XXXX, OCC, and FTC on millions of harmed, damaged consumers by XXXX XXXX Bank and Financial, et al., on its multistate criminal conspiracies outlined in the several Federal and consumers ' investigations of and against XXXX  bank and XXXX XXXX, et al.. 

This is my reply to these named Federal agencies, each having joint regulatory jurisdiction over or againstp concerning XXXX XXXX and XXXXXXXX XXXX XXXX ongoing criminal and civil cases against XXXX 's allowing its " employee 's theft of my {$970.00}, SSRI, ( Social Security Retirement Income ), by XXXX XXXX Bank, using fake and fraudulent employees who did knowingly, corruptly, deceptively, and knowinglypp trick a customer into allowing it into my phone 's ( XXXX  acct. ). 

XXXX 's fraudulent employee ( s ) used a hacker App program called XXXX, ( XXXX. com ) fromwhich to steal from XXXX 's customers, like me, my entire Social Security Retirement Income, ( SSRI ) amount of {$970.00}. 

That employee did corruptly and deceptively trick me because my XXXX  card, ( attached ) is locked and I wanted it unlocked so I can access my SSRI. 

" Select federal consumer protection statutes, which apply nationwide, include Federal Trade Commission Act ( FTC Act ), the Dodd-Frank Wall Street Reform and Consumer Protection Act, ( Dodd-Frank Act ), the Gramm-Leach-Bliley Act ( GLB Act ), Truth in Lending Act ( TILA ), and the Fair Credit Reporting Act, ( FCRA ) XXXX XXXX, XXXX. 

This followup complaint is a required reply by these Federal Agencies ' requests that after 60-days, ( XXXX XXXX, to XXXX XXXX ), to 5-months when my SSRI was stolen. Over that timeframe, XXXX bank has purposely failed to, ignored, intentionally refused, and illegally failed to refund my {$970.00} to me. 

XXXX XXXX or its " affiliates are to IMMEDIATELY, as required pursuant to Federal Banking Law of FTC 's and CFPB 's regulations " Embezzlementp refers to... white-collar crime in which a person, entity, of financial institution intentionally misappropriates money entrusted to it or them. '' And, XXXX. Treatment of credit balance. " Under the Consumer Financial Protection Act ( CFPA ), the CFPB has authority to take action against financial institutions ' violating consumer financial laws,... including... Regulation Z. '' on a bank 's made error, unlawful deposits, mistaken transfer, or on fraud or an illegal scam, hacking of a consumer 's bank account or credit-debit cards. My lost $ XXXX my Social Security. 

From the day it was stolen on XX/XX/XXXX, from me by XXXX, I kept reporting it to XXXX  by all ways possible, I want it promptly refunded to me by direct, wire deposit to my XXXX and XXXX Bank acct, XXXX. 

Therefore, XXXX 's owner ( s ), et al, have not complied with any emails, telephone calls, and replies to XXXX 's deceptive ads and fraudulent television commercials that ignored FTC 's classactions of about XXXX or more victims of XXXXXXXX XXXX XXXX criminal activities. 

Thank you very much for your immediate attention to theIse very serious financial damages caused by XXXX XXXX XXXX  Et al.. 

XXXX XXXX XXXX '' XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX

Company response to consumer: Closed with explanation