Consumer complaint received 2026-05-25 00:00:00
Product: Payday loan, title loan, personal loan, or advance loan — Title loan
Issue: Vehicle was repossessed or sold the vehicle — 
Company: CCF Intermediate Holdings LLC
State: SC

Complaint narrative:
I believe it was on XX/XX/XXXX at XXXX my wife and I had fallen asleep in my XXXX XXXX XXXX XXXXmy wife woke me up to people running through my yard I was still dazed from my sleep.as I fully awakened there where 3 gentleman with a tow truck backed up to my car.another vehicle blocking my driveway. ( This was my wife 's property ) .I asked what was they doing in my yard they stated that they had come to reposesse my car for titlemax I stated to them to leave my yard this was private property and that I did not know them neither had I done any business with them.they then opened my car door stuck there head inside of my vehicle to see the vin number.they stated that if I did not hand over my vehicle that they would call the police.they then called the police and when the police arrived tried to get them involved with taking my vehicle.they tried to take my car while I was still in it.thry would have towed it if I wouldn't of had said something.it is illegal for them to enter private property to reposses a car.it is also illegal for them to come in the middle of night and cause a scene or make a threat to you to hand over your vehicle by force.meaning involving the police.when the police arrived I asked them how could I get my car back they stated they did not know.i asked how much was it to get my car back they stated they did not know. Here is the list of violations.also my address was not XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX had my address on file XXXX XXXX XXXX XXXX XXXX XXXX -- - Demand Letter to TitleMax for Wrongful Repossession Here are the violations : - The repossession occurred around XXXX XXXX while I was inside the vehicle. - The repo agents entered private property and blocked my driveway. - They leaned into my vehicle and created a breach of the peace. - They called the police, who stood by while the repo continued. - I never received a RighttoCure notice before the repossession. - I was never told where my vehicle was taken. - I was never given a redemption amount or instructions on how to get the vehicle back. - I was never given a Notice of Sale or any postrepo communication. - I was not given any opportunity to retrieve my personal property. Under South Carolina law and UCC Article 9, a creditor who repossesses a vehicle illegally loses the right to keep, sell, or collect on the vehicle. I am demanding : 1. Immediate return of my vehicle. 2. Immediate return of all personal property inside the vehicle. 3. A written explanation of how TitleMax intends to remedy these violations. If I do not receive a response within 48 hours, I will proceed with legal action and provide this documentation to my attorney. Sincerely, XXXX XXXX XXXX XXXX -- - I sent a letter to titlemax asking for the return of my vehicle Demand Letter to TitleMax for Wrongful Repossession Subject : Demand for Immediate Return of Vehicle Wrongful Repossession To TitleMax, I am formally demanding the immediate return of my vehicle due to a wrongful and unlawful repossession. The repossession that occurred violated multiple South Carolina laws and UCC Article 9 requirements. Here are the violations : - The repossession occurred around XXXX XXXX while I was inside the vehicle. - The repo agents entered private property and blocked my driveway. - They leaned into my vehicle and created a breach of the peace. - They called the police, who stood by while the repo continued. - I never received a RighttoCure notice before the repossession. - I was never told where my vehicle was taken. - I was never given a redemption amount or instructions on how to get the vehicle back. - I was never given a Notice of Sale or any postrepo communication. - I was not given any opportunity to retrieve my personal property. Under South Carolina law and UCC Article 9, a creditor who repossesses a vehicle illegally loses the right to keep, sell, or collect on the vehicle. I am demanding : 1. Immediate return of my vehicle. 2. Immediate return of all personal property inside the vehicle. 3. A written explanation of how TitleMax intends to remedy these violations. If I do not receive a response within 48 hours, I will proceed with legal action and provide this documentation to my attorney. Sincerely, XXXX XXXX XXXXXXXX XXXX ---

Company response to consumer: Closed with explanation