Consumer complaint received 2025-04-13 00:00:00
Product: Credit card — General-purpose credit card or charge card
Issue: Getting a credit card — Application denied
Company: AMERICAN EXPRESS COMPANY
State: TX

Complaint narrative:
Adverse Reaction Adverse Action Rebuttal Lawful Credit & Conditional Acceptance of Adverse Action Pending Full Disclosure This notice constitutes a formal rebuttal to the adverse action communicated in response to a private application for credit. Said action is hereby rebutted as incomplete, unlawful, and issued in commercial dishonor based on multiple statutory, contractual, and regulatory failures Were writing in response to your reply to the Consumer Financial Protection Bureau ( CFPB ) and to the Federal Deposit Insurance Corporation XX/XX/XXXX, that was forwarded to the XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. We completed our review of your response to our complaints. Request Full Disclosure : under Truth in Lending Act ( TILA ) Regulations Z, Under Securities Exchange Act, Federal Trade Commission, Regulation Z. Consumer Protection, 12 CFR part 1026, and 15 USC 1681 ( g ) 1. Material Non-Disclosure Restatement ( Second ) of Contracts 161 : Failure to disclose the complete criteria or internal process used to review an application may be considered a misrepresentation by silence. A financial institution is required to act with transparency and fairness, and withholding known information may be classified as fraud and omission. 2. II. Fraudulent Misrepresentation Restatement Contact XXXX : and Texas penal code XXXX A denial based on 'lack of credit ' while knowingly refusing to acknowledge a lawfully sufficient negotiable instrument ( such as a private bond or promissory note backed by collateral ) meets the conditions of a knowing misrepresentation. This creates commercial liability and reinstatement Contact XXXX ( a-c ) XXXX. Federal Non-Compliance 15 USC 1681m and 1691 ( d ) : Adverse actions related to credit must include : Disclosure of any consulted credit reporting agency Notification of rights under the Fair Credit Reporting Act and ECOA A clear and Accurate Explanation of the reason for denial An Avenue for reconsideration, Appeal, of factional correction. Failure to meet any of the requirements will render a denial unenforceable and administratively defective. 4. Commercial Law Violations UCC Articles 1, 3, and 9 : A properly constructed trust-backed credit instrument qualifies as a negotiable asset under UCC 3-104 and may lawfully serve as the foundation of a commercial obligation. Failure to review or acknowledge such instruments violate principles of good faith and commercial reasonableness according to UCC 1-103, 1-201. Conditional Acceptance of Adverse Action Pending Full Disclosure To Whom It May Concern : This letter is a formal notice of conditional acceptance regarding your recent decision involving my application for credit or financial accommodation. This acceptance is made on the condition that you provide full disclosure and verification of the legal and factual basis for your determination according to state, federal, and commercial regulations. You are hereby required to produce the following : 1. The original underwriting guidelines were used to deny the application. 2. Both certified copy of credit report used, for credit determination 3. A verified affidavit stating American Express has no knowledge of the collateral Instrument provided 4. Name and title of individual that denied credit application 5. A legal opinion or written policy confirming that a trust-backed, collateral secured credit instrument can not be excepted under American Express Financial Depository Institution policies . Demand Request is under the Legal Framework and Authority of : 1.Truth in Lending Act ( TILA ) Regulations Z, 2.Under 1933 Securities Exchange Act, 3.Federal Trade Commission, 4.Regulation Z . Consumer Protection Act, 5. 15 USC 1681 ( g ), 15 USC 1681 ( m ), 15 USC 1691 ( d ) 6. UCC 1-103, UCC 3-104 , UCC 9-203, UCC 9-308

Company response to consumer: Closed with explanation