Consumer complaint received 2025-10-06 00:00:00
Product: Debt collection — Credit card debt
Issue: Took or threatened to take negative or legal action — Sued you without properly notifying you of lawsuit
Company: Johnson Mark LLC
State: UT

Complaint narrative:
An overview, not a complete timeline of the violations. XXXX attached. Johnson Mark LLC ( collecting for XXXX XXXX, acct ending XXXX ) relentlessly pursued me for an alleged debt without ever providing basic proof. At the time that his office reached out to me, I sent multiple certified mailings and affidavits, always asking for validation, the original signed contract, and a legal assignmentnone was provided. Instead, they filed a lawsuit, repeatedly sent process servers, no less than XXXX times, to my home on workdays, late evenings, and posted a public summons on my door with bright orange tape to shame and intimidate. 

On the exact same day as this public posting, I received a settlement offer letter from Johnson Mark LLC as a debt collector, showing they used the court process as a pressure tactic. They mailed duplicate discovery sets to confuse deadlines ( always using untracked regular mail ), and demanded all my personal banking recordswhile never proving they had a right to collect or sue. 

Their actions have caused stress, reputational harm, and created a derogatory tradeline on my credit, despite the dispute and their lack of validation. They treated my certified mailings and court filings as evasion, painting me as uncooperative. 
The court file includes a motion and sworn log from XXXX XXXX process server, documenting XXXX attempts. XXXX XXXX used this in court to claim that I was evading, even while I was actively communicating with their office via certified mail and requesting lawful proof. 

Johnson Mark LLC requested from the court alternative service, pleading with the court to approve posting legal documents to my door ( using orange tape ). Their pleading did not include certified mail service despite my repeated written requests for verifiable, traceable notice. Their process server claimed unsuccessful attempts during workdays, but certified mailwhich would have ensured proper legal noticewas deliberately not used. This felt strategic, meant to create confusion and set me up for a default or missed deadline, rather than to ensure I was properly served and had an lawful chance to respond with a specific date upon receipt. XXXX duplicate mailings ( total XXXX ), XXXX pages each ( XXXX XXXX  ) were mailed. They are the same mailing with the same information. The statements enclosed cover XXXX  months of the same statement, repeated. ( XXXX  XXXX copies of XXXX, XXXX copies of XXXX, XXXX copies XXXXXXXX XXXX of the same statement, etc ). Equaling XXXX pages for each duplicate mailing. This does not satisfy or provide full, lawful debt validation as required by the Fair Debt Collection Practices Act ( FDCPA ), 15 U.S.C. 1692g. My affidavit responded to their mailing and requested validation, again. They sent out the same duplicate mailing and then filed a complaint with the XXXX XXXX XXXX XXXX with the intention to sue me. I can provide these upon request. They need to be compressed for me to upload. Mailings from Johnson Mark LLC. ( attorney 's at law ) always come in XXXXXXXX XXXX. They are big and overwhelming with no confirmation or validation. 

I have photos of the summons with thick orange tape on the front door. Technical issues didn't allow me to upload. Available upon request. 

Both XXXX and XXXX  show negative reporting and charged off. I don't have a copy of the XXXX, yet. I have attached a full timeline, supporting affidavits, mailing receipts, and a few photos of this law firms tactics, and complete evidence.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation