Consumer complaint received 2026-01-27 00:00:00
Product: Debt collection — I do not know
Issue: Written notification about debt — Didn't receive enough information to verify debt
Company: Unity Asset Management
State: MO

Complaint narrative:
I am filing a complaint against Unity Asset Management, who is a debt collector that may have contacted me today ( Monday, XX/XX/year> at XXXXXXXX XXXX XXXX  and left a voicemail. Because Unity Asset Management appears to be a debt collector, I assume this could be an attempt to collect a debt, and I am acting based on that presumption. I have reasons to question the authenticity of the message left on my voicemail, and I have been presented with no evidence to suggest that I have a debt that exists and can be collected on. 

Unity Asset Management is based in XXXX XXXX, NY at the following address : XXXX XXXXXXXX XXXX XXXX XXXX XXXXXXXX XXXX, NY XXXX Unity Asset Management 's phone number is ( XXXX ) XXXX, as stated by their website. However, the voicemail was left from a call placed by ( XXXX ) XXXX, which is a phone number in eastern Nebraska. Caller ID shows it being in XXXX, Nebraska. However, a XXXX search reveals no information about this phone number, and the phone application I use to screen calls does not show any information about the reputation of this phone number. This suggests a high probability of a spoofed caller ID number, and the voicemail directs me to call the toll free number on Unity Asset Management 's website. This seems deceptive, and I am concerned about returning this call and providing information to this company. 

Here is a transcript of the voicemail : " Hi * * XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, this is XXXX calling from Unity Asset Management. I was reaching out to you today in regards to a matter because our client has sent over information pertaining to yourself with the last four social attached with this, so if you can please reach me back so we can figure out what had happened and how you'd like to proceed further with this matter moving forward, I can be reached back at XXXX. Thank you. '' The voicemail does not comply with the types of limited content messages that can be left via the Fair Debt Collection Practices Act, so I believe Unity Asset Management may have violated the law. It greatly exceeds what is permitted in such a message, including the part about a client sending information pertaining to me containing part of my social security number, and that has the effect of being intimidating. I also believe the use of a phone number in the XXXX area code is deceptive, potentially violating the same federal law. 

I seek for Unity Asset Management to follow all state and federal laws, including in the types and content of voicemails that may be left and in all other forms of communication. If Unity Asset Management is attempting to collect a debt, I also seek written proof of any debts that Unity Asset Management claims I owe. This proof would include the name of the client ( creditor ), the client 's address, the amount of debt that the client and Unity Asset Management claim I owe, and all evidence of the debt that the the client and Unity Asset Management claim is owed. 

I am highly skeptical that any debt exists or has been passed to a collector, and I have received no other communication from Unity Asset Management. This means Unity Asset Management has not contacted me in writing with information about any debts. And this voicemail is vague, though it seems to be illegal, so I can not even be certain it's actually an attempt to collect a debt.

Company public response: Company believes complaint represents an opportunity for improvement to better serve consumers
Company response to consumer: Closed with explanation