Consumer complaint received 2025-01-07 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Investigation took more than 30 days
Company: Early Warning Services, LLC
State: MA

Complaint narrative:
As you can see by the numerous time stamped attachments I first requested my report from EWS on XXXX I made numerous follow ups to EWS via phone, email & fax also attached in this complaint also time stamped, never a response, I sent my first official complaint to CFPB & other various govt agencies vs EWS on XXXX, also attached also time stamped with date & they finally called me on XXXX also a screen shot also attached with date & time if I got the report that day, even then they would be at 69 full days & 47 business days both being over the FCRA 30 day limit either way so they would still be in violation of federal law, then today I got the results of my dispute & it looks like the investigation was wrapped up on XXXX which in itself would be 74days since I requested my report on XXXX & they would still be 44 days over the limit therefore in violation of federal law for 44 days, so it wouldnt matter, however there is a BIG PROBLEM HERE, as they sent me the results of my dispute in wich they said the report was all good they did a thorough investigation & they are just & in the right, the big problem is, what I requested on XXXX was my EWS REPORTmy complaint to government agencies that started on XXXX stating EWS has never given me my REPORT therefore are in violation of federal law & must delete all negative marks off my report as their 30 days have lapsed, my official complaint about EWS to the CFPB is I never received my EWS REPORT & seeming how I never received it, how did I dispute it? if I never disputed it then why did I get this letter today from EWS stating that after a thorough investigation they found their report to be XXXX accurate?!? I never disputed anything with EWS therefore they could have never investigated anything, which means their letter to me today stating they did athorough investigation & found their report to be XXXX accurate was a BLATANT LIE! how could they investigate anything if I never disputed anything?!? I never disputed anything because they never sent me the report! They seen my complaint on XXXX & assumed I was complaining that they didnt answer my dispute so they dummied up a investigation & sent out this XXXX letter stating they conducted a THOROUGH INVESTIGATION & found their report to be XXXX accurateits impossible for them to have conducted an investigation because I never filed a dispute! How can they say their report is accurate when I never pointed out an inaccuracys!!!! How did they know what to look for in their investigation if I never disputed anything with them?!? That proves literally PROVES they are a sham this whole credit reporting system is a sham & they dont look into anything!!! All they did was try to make it look like they were following federal law, spit out this bs letter saying they investigated & sided with themselves deeming themselves as accurate but that is not possible because I never disputed anything with them, so how many MILLIONS of other Americans have they done this to?!? How many?!? they just screwed up when they did it to me because they assumed my complaint was them not responding to my dispute but it wasnt it was that I never got my report at all!! THEY NEED TO BE SHUT DOWN!!! its clear as day & Ive attached all the evidence needed to PROVE BEYOND A REASONABLE DOUBT THAT EWS PARTAKES IN FALSE IMMORAL DAMAGING BUSINESS PRACTICES Im going to be filing complaints all the way up to the pentagon if I have to.its all here in black & white that EWS lied said they conducted a thorough investigation wich is literally impossible because I never disputed anything with them, then of course they find in favor of themselves, then send me it to me in writing that they conducted this thorough investigation & concluded in their favor, this isnt just bad business this is a straight out crime, they are not immoral business practices they are illegal business practices before the sun rises tomm I am filing complaints with every Single consumer protection & government agencies about EWS I am submitting the proof in their own writings that they are literally lying to the American people, & I am sending this information to every news station on XXXX green earth EWS needs to pay me for damages & however many others

Company response to consumer: Closed with explanation