Consumer complaint received 2022-09-13 00:00:00
Product: Mortgage — Conventional home mortgage
Issue: Closing on a mortgage — 
Company: Mr. Cooper Group Inc.
State: MD

Complaint narrative:
We were forced to sell our family home of ( 40 years ) as a result of actions described in the correspondence below to the US DOJ. During the period of the pandemic we were tricked by MR Cooper Mortgage Company into agreeing to participate in the Pandemic Relief program. Loan # : XXXX -- We did not realize that the company would add over {$35000.00} to our loan amount over a 12 month period. And the company sent fake emails indicating no payment was due as they attempted to foreclose on our home. We have notified the XXXX  for the District of Columbia as there has been too many lies and nefarious actions taken against me and may family. 

Correspondence Forwarded to the Civil Rights Division ( DOJ ) XX/XX/XXXX Dear Gentleperson : I respectfully request your indulgence in helping us discern the current situation where the IRS has taken draconian measures against me in what appears to be retaliation. Briefly, in XX/XX/XXXX I voluntarily provided XXXX  in the XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. In midXXXX XXXX, I received a follow-up phone call, e-mail and XXXX XXXX XXXX XXXX ( see attached ) regarding - as stated by the caller the usefulness of my XXXX  in developing the COVID-19 vaccine. And I was told the NIH wished to freeze my XXXX  in preparation for any future pandemic. Along with a rather strange request that I give oral permission to have samples of my XXXX  forwarded to law enforcement. This has to be the most bizarre request I have ever received from a Federal agency. And with my 33 years of impeccable XXXX XXXX, I assumed something untoward was happening. I had no idea that by immediately stepping-up to help in any way to save lives would result in nefarious elements attempting to make my life a living XXXX. ( Please see attached email correspondence ) Earlier this month ( XX/XX/XXXX ), I received correspondence from the IRS field office in XXXX, MD indicating that collection would commence if I did not pay an uncollected tax debt [ by XX/XX/XXXX ] from Tax Year XXXX [ USA : worst economic downturn in nearly 100 years. ] And my Federal annuity was immediately reduced by 25 % on XX/XX/XXXX. We have attached copies of IRS Form 668 ( Z ) Certificate of Release of Federal Tax Lien, dated XX/XX/XXXX. I did not receive any correspondence from the IRS until receipt of the aforementioned collection notice. We believe sufficient documentation has been generated to prove our assertion that my tax identification number was used [ without my knowledge or consent ] to buy and sell real estate in New York State. These actions resulted in the IRS conducting a full field audit covering tax years XXXX. The outcome of the audit resulted in the tax liability that I am again dealing with today. The following was forwarded to the Maryland Attorney Generals Office on XX/XX/XXXX : We have attached correspondence and documentation recently forwarded to the Attorney General of the State of New York regarding the subject real property transfers. We firmly believe that the attached documentation authenticates our assertion that fraudulent transfers of timeshare deeds were done by XXXX XXXX XXXX timeshare resort in XXXX XXXX  XXXX. We have attached documentation showing spurious real property transactions that were recorded in the City Register of the City of XXXX XXXX The proceeds from the transactions were reported to the IRS ( IRS Form 1099-S ) using my tax identification number. I have spent countless years providing documentation to the IRS [ and The Comptroller of Maryland ) refuting the income reported via IRS Form 1099-S. And by the grace of XXXX the IRS recently released me from a nearly {$60000.00} tax lien resulting from the fraudulent transfers ( copy attached ). 

I am at a loss as to why the IRS would take such draconian measures now. And we pray that the tax collection efforts are not related to the events outlined in the attachments. 
Very Respectfully XXXX XXXX XXXX

Company response to consumer: Closed with explanation