Consumer complaint received 2024-06-04 00:00:00
Product: Vehicle loan or lease — Loan
Issue: Repossession — Loan balance remaining after the vehicle is repossessed and sold
Company: HYUNDAI CAPITAL AMERICA
State: NV

Complaint narrative:
Submit Current Submit XXXX Previous XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  Next >> [ Print ] [ Print selection ] [ XXXX XXXX ] Help XXXX XXXX XXXX : Specific exceptions Text contains those laws in effect on XX/XX/XXXX From Title 15-XXXX XXXX XXXX XXXX XXXXELECTRONIC SIGNATURES IN GLOBAL AND NATIONAL COMMERCE SUBCHAPTER I-ELECTRONIC RECORDS AND SIGNATURES IN COMMERCE Jump To : Source Credit Miscellaneous Effective Date XXXX. Specific exceptions ( a ) Excepted requirements The provisions of section XXXX of this title shall not apply to a contract or other record to the extent it is governed by- ( XXXX ) a statute, regulation, or other rule of law governing the creation and execution of wills, codicils, or testamentary trusts ; ( XXXX ) a State statute, regulation, or other rule of law governing adoption, divorce, or other matters of family law ; or ( XXXX ) the Uniform Commercial Code, as in effect in any State, other than sections XXXX and XXXX and Articles XXXX and XXXX. 

( b ) Additional exceptions The provisions of section XXXX of this title shall not apply to- ( XXXX ) court orders or notices, or official court documents ( including briefs, pleadings, and other writings ) required to be executed in connection with court proceedings ; ( XXXX ) any notice of- ( A ) the cancellation or termination of utility services ( including water, heat, and power ) ; ( B ) default, acceleration, repossession, foreclosure, or eviction, or the right to cure, under a credit agreement secured by, or a rental agreement for, a primary residence of an individual ; ( C ) the cancellation or termination of health insurance or benefits or life insurance benefits ( excluding annuities ) ; or ( D ) recall of a product, or material failure of a product, that risks endangering health or safety ; or ( XXXX ) any document required to accompany any transportation or handling of hazardous materials, pesticides, or other toxic or dangerous materials. 

( c ) Review of exceptions ( XXXX ) Evaluation required The Secretary of Commerce, acting through the Assistant Secretary for Communications and Information, shall review the operation of the exceptions in subsections ( a ) and ( b ) to evaluate, over a period of 3 years, whether such exceptions continue to be necessary for the protection of consumers. Within 3 years after XX/XX/XXXX, the Assistant Secretary shall submit a report to the Congress on the results of such evaluation.

( 2 ) Determinations If a Federal regulatory agency, with respect to matter within its jurisdiction, determines after notice and an opportunity for public comment, and publishes a finding, that XXXX or more such exceptions are no longer necessary for the protection of consumers and eliminating such exceptions will not increase the material risk of harm to consumers, such agency may extend the application of section XXXX of this title to the exceptions identified in such finding. 

( Pub. XXXX XXXX, title XXXX, XXXX, XX/XX/XXXX, XXXX XXXX. XXXX. ) Statutory Notes and Related Subsidiaries Effective Date Section effective XXXX XXXX, XXXX, with exceptions relating to record retention and certain loans, see section XXXX of Pub. XXXX XXXX, set out as a note under section XXXX of this title.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation