Consumer complaint received 2025-03-11 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: JPMORGAN CHASE & CO.
State: GA

Complaint narrative:
Mortgage Originated in XX/XX/XXXX with XXXX XXXX XXXX within 90 days or so. 
Washington Mutual Purchased and held Mortgage until FDIC XX/XX/XXXX XXXX. 


When requesting information through numerous qualified written requests with receipt of diverse responses and the following response - Returned ny JP Morgan Chase in XXXX XXXX response - Any assignment of the Security Instrument, previous sellers, purchasers, assignors, and assignees would be a matter of public record. Please review the public record for this information. 
The investor for this loan is JPMorgan Chase Bank, N.A.. some of the information requested under this section is either proprctary of unavailable and will not be provided. 
// see document attached underlined in yellow. 

Continue Complaint- We find that the Security Deed was recorded by XXXX XXXX XXXX  at closing in XX/XX/XXXX. 

In XX/XX/XXXX JP Morgan Chase filled first Assignment utilizing a XXXX XXXX XXXX Document Prepared By : XXXX, XXXX XXXX. XXXX North, XXXX XXXX, FL, XXXX ( XXXX ) XXXX We have evidence with sworn disposition of court records Providing proof that this title company Robo signed thousands of documents transferring illegal assignments for JP Morgan Chase. 
This title company fraudulently prepared and recorded assignment between XXXX XXXX XXXX XXXX XXXX to JP Morgan Chase. Excluding Washington Mutual in Title History and transfer- See attached photo of assignment We have Credit Reports providing proof that Washington Mutual purchased a Mortgage from Mortgage Broker - XXXX XXXX XXXX with the Mortgage Satisfied approximately 90 days mortgage originated. 

After JP Morgan Chase filed the assignment below- ASSIGNMENT OF SECURITY DEED Contact JPMORGAN CHASE BANK , N.A . for this instrument XXXX XXXX XXXX, XXXX XXXX, XXXX, LA XXXX, telephone # ( XXXX ) XXXX, which is responsible for receiving payments. FOR GOOD AND VALUABLE CONSIDERATION, the sufficiency of which is hereby acknowledged, the undersigned, XXXX XXXX XXXX XXXX XXXX  AS NOMINEE FOR XXXX XXXX XXXX XXXX XXXX XXXXTS SUCCESSORS AND ASSIGNS XXXX XXXX XXXX, XXXX XXXX MI, XXXX by these presents does convey, grant, assign, transfer and set over the described Security Deed with all interest secured thereby, all liens and any rights due or to become due thereon to JPMC SPECIALTY MORTGAGE XXXX XXXX XXXX XXXXXXXX XXXX XXXXXXXX, WHOSE ADDRESS IS XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, LA XXXX ( XXXX ) XXXX, ITS SUCCESSORS OR ASSIGNS, ( ASSIGNEE ). Said Security Deed is executed by XXXX XXXX XXXX AND XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX, AS NOMINEE FOR XXXX XXXX XXXX XXXX 
and recorded in Deed Book 37, Page 139, and/or as Instrument # n/a in the office of the Clerk of the Superior Court of XXXX XXXX XXXX XXXX XXXX 
IN WITNESS WHEREOF, the undersigned has hereunto set its hand on XXXX XXXX XXXX XXXX  ( MM/DD/YYYY ). XXXX XXXX XXXX XXXX XXXXXXXX AS NOMINEE FOR XXXX XXXX XXXX XXXX  XXXX ITS SUCCESSORS AND ASSIGNS By : XXXX XXXX XXXX. SECRETARY RESEARCH Title Company Legals - we have to further believe this assignment is fraudulent. 

Complaint continued - BY XXXXXXXX XXXX XXXX XXXX XXXXXXXX had closed operations in previous years and ceased to do business making assignment legal transfer impossible. 

After adding fraudulent allonge and assignment to the mortgage Chase encouraged us to peruse XXXX XXXX XXXX XXXX XXXX - federal requirements were the mortgage must be 90 days due. Afterwards- Chase proceeded to file foreclosure in XX/XX/XXXX. 

We delivered full Ransome Demand through Delivery of funds in the amount of appropriate XXXX To ChaseXXXX XXXX XXXX XXXX - specifically of foreclosure notice- The Law Offices of XXXX XXXX XXXX XXXX 
See Photo- This check amount satisfied the debt due and thus reinstated the mortgage. We video-recorded delivery of the check and ask for the blue ink note in proof the XXXX XXXX and XXXX had right to attempt to forclose. They provided a copy of the Mortgage that included a fraudulent XXXX XXXX XXXX signed by XXXX XXXX XXXX this document had never been included in previous mortgage documents. 
We have diverse signatures of Legal Documents Filed with XXXX signed by XXXX XXXX XXXX with very diverse signatures proving this Allonge was fraudulent. See attached photo. 

Afterward, in XX/XX/XXXX, we make another Certified - Qualified Written Request directly to Chase and their XXXXXXXX XXXX XXXX  asking for specific information regarding how funds delivered to the XXXX XXXX XXXX XXXX XXXX XXXX were directly applied. - see response photo returned from Chase regarding this request We Copied Chase and their Law Firm in our QWR of how Reinstatement funds received in XXXX by their XXXX XXXX and payments forwarded since had been applied - we dispute the two payments due Chase has claimed - as well as the $ XXXX plus of late fees and additional forced placed insurance fees charged of this account - CHASE is making claim to in addition to the mortgage debt. WE have continued to make monthly payments although their is XXXX debt to any mortgage on our credit history. We were alerted to XXXX credit card company 's the credit score had greatly improved after receiving the FOIA response and debt no part of credit reports or history. 
In XXXX stating the following LETTER from Chase stating the following - ( see photo attached ) Dear XXXX XXXX and XXXX XXXX : This letter is nse to your letter dated XX/XX/XXXX, and received in our office on XX/XX/XXXX regarding your loan. 
We received a letter from an un-authorized third party, the XXXX XXXX XXXX XXXX XXXX XXXX. 
We have an obligation to protect the security and confidentiality of our customers '' -public personal information. We support the XXXX XXXX ( the federal privacy law ), as well as state laws that strengthen privacy protection and safeguard customers ' son-public personal information. 
To allow access to your account and your information, please complete in its entirety, the enclosed XXXX XXXX XXXX and form and mail of fax it to : Chase ( XXXX ) Third Party Authorization XXXX XXXX XXXX XXXX, OH XXXX Fax : XXXX NOTE- CHASEs letter returned from the QWR Stated We received a letter from an un-authorized third party, XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX 


THE LAW OFFICES of XXXX & XXXX WAS CHASES LAW FIRM THAT FILED FORECLOSURE and Then Received Reinstatement Funds But yet Chases QWR response states We received a letter from an un-authorized third party, the XXXX XXXX XXXX XXXX XXXX XXXX. 

Chase has since claimed afterward of receiving funds that we two months behind. We have continued to forward payments challenging the two payments behind and the full claim of Mortgage Debt. 


XXXXXXXX XXXX XXXX-jpmorgan-chase-XXXX  We have invested in years of legal research to validate the fact Chase is collecting on our mortgage that they do not have the legal right to collect. We've requested proof without Chase providing satisfaction they own the mortgage and legal right to collect. 

In the later months if XXXX we made a FOIA - FTC request of information concerning Washington Mutual Assets and Mortgages seized by the FDIC in XX/XX/XXXX. We received the following response XXXX RECORDS Afterwards of receiving the XXXX FTC - FOIA Response- THE FULL BALANCE of Our Mortgage was removed from our Credit Reports of both parties - XXXXXXXX XXXX XXXX XXXX Our Wamu XXXX Debt and Mortgage history was removed from both parties credit history and reports. 
To this date, XX/XX/XXXX Mortgage Debt in no longer part of of Credit Report or History. We have made this known to Chase and Chase continues to claim debt. 

A New Administration is in our federal government. Respectfully, we expect this complaint to be regarded to a satisfactory extent. If not, we will proceed to a higher authority.

Company response to consumer: Closed with explanation