Consumer complaint received 2024-11-01 00:00:00
Product: Checking or savings account — Other banking product or service
Issue: Managing an account — Funds not handled or disbursed as instructed
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
State: MI

Complaint narrative:
I am writing to file a complaint against Bank of America, requesting a forensic audit of the above-mentioned accounts. I seek to determine whether any insurance claims, bonds, securities, or other financial instruments have been filed in reference to my accounts. If such claims or instruments exist, I request that Bank of America accept and return all payments disbursed related to these claims, ensuring that the funds are returned to the Bank of America Revocable Trust Account in order to prevent fraud and potential kickbacks. Payments should be made to the order of XXXX XXXX XXXX XXXX 

Legal Grounds for Request Holder in Due Course Rights : As the holder in due course of the accounts, I am entitled to assert my rights under the Uniform Commercial Code ( UCC ) and relevant state laws. Specifically, MI UCC 3301 et seq. grants me rights that protect my interests as a rightful holder of the accounts. 

Consumer Financial Protection Act : The CFPB is empowered to regulate financial institutions under the Consumer Financial Protection Act ( 12 U.S.C. 5481 et seq. ). This allows the CFPB to ensure that banks like Bank of America comply with consumer protection laws. 

CFPB Regulations : The complaint is made in accordance with 12 C.F.R. Part 1000, which governs consumer financial protection regulations, and mandates that banks act fairly and transparently in their dealings with consumers. 

Request for Open Line of Credit : In relation to my request for an open line of credit, I urge Bank of America to synchronize my account with the Federal Reserve for access to XXXX, the discount window, and other financial and securities services. This request aligns with the Security Agreement and MI UCC that secures and pays for all future debts on behalf of the principal. 

Bill of Exchange Request : Additionally, I request that Bank of America honors the Bill of Exchange, referencing the confidential deposit location number provided in my attachments. The relevant laws governing the issuance and payment of bills of exchange include UCC 3-104 and UCC 3-501 , which provide frameworks for these transactions. 

Attachments Security Agreement : Attached is the Security Agreement that covers and secures all future debts. 
Documentation of Accounts : Any supporting documentation related to the accounts. 
Confidential Deposit Location Number : Reference details for the confidential deposit location.

Resolution Requested A comprehensive forensic audit of the aforementioned accounts to identify any unauthorized claims or actions. 
The return of any funds paid out improperly related to claims made against the accounts. 
Confirmation of my rights as the holder in due course and adherence to consumer protection laws. 
A formal acknowledgment of my request to synchronize the Bank of America account with the Federal Reserve for financial services. Payment of the Bill of Exchang
e referencing the provided confidential deposit location. 
Thank you for your prompt attention to this matter. I look forward to your timely response and the resolution of these issues.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation