Consumer complaint received 2025-06-17 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Portfolio Recovery Associates, LLC
State: MI

Complaint narrative:
This is a formal rebuttal to the CFPB ( # XXXX ) response provided by Portfolio Recovery Associates ( PRA ) regarding the alleged XXXX XXXX account it claims to have purchased. I continue to dispute the validity, legal standing, and reportability of this tradeline, and I demand its immediate removal from all consumer reporting agencies where it appears. Neither PRA nor XXXX XXXX has provided any legal documentation proving the right to collect on or report this account. 

1. Securitization of the XXXX XXXXXXXX Account PRA and XXXX XXXX Lack Legal Standing According to Exhibit XXXX Omnibus Securitization Agreement ( attached ), XXXX XXXXXXXX transferred and securitized its receivables into trust entities through binding agreements involving XXXX XXXX XXXX the XXXX XXXXXXXX XXXX XXXX XXXX and XXXX XXXX XXXX XXXX XXXX XXXX. Specifically : XXXX, in its capacity as XXXX XXXXdoes hereby assign all of its right, title, and interest, and delegate all of its dutiesin, to, and under the Receivables Purchase Agreement, Pooling and Servicing Agreementto XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  Section XXXX ( a ) ) Schedule A of the agreement confirms these receivablesincluding defaulted accountswere pooled and sold through securitization. As a result : XXXX XXXX is no longer the legal creditor, having divested its rights into a trust. 
PRA could not have lawfully purchased this account from XXXX XXXX in XXXX because XXXX XXXX had no legal interest to sell. 

Thus, neither PRA nor XXXX XXXX retains lawful ownership or collection rights. Any representation to the contrary is false, deceptive, and a violation of consumer protection laws.

2. PRAs Response Is Legally Deficient and Avoids Required Documentation In PRAs response, they state : Business records provided to PRA by XXXX XXXX that a balance of {$180.00} was due on the account at the time of PRAs purchase.

This is not evidence of ownership or assignability. PRA has failed to : Provide a bill of sale or assignment agreement ; Prove this account was excluded from XXXX XXXX  securitized pool ; Demonstrate legal standing to collect or report this debt.

A billing statement or internal data extract is not sufficient under the FCRA or FDCPA. PRA also falsely claims that no prior disputes were submitted, despite multiple disputes filed through CFPB and credit bureaus over the past year. Their response appears intended to evade their validation responsibilities rather than resolve the issue in good faith.

3. PRA Can not Validate Ownership or Right to Report Given that XXXX XXXXXXXX transferred ownership and servicing rights to a trust, PRA can not produce a legitimate chain of title or validation of the debt as required by FDCPA 809 ( b ) and FCRA 1681s-2 ( b ). PRAs failure to produce these records upon request constitutes continued unlawful collection and credit reporting activity.

4. Legal Violations and Consumer Harm The continued reporting and attempted collection of this accountwithout proper validation or legal authorityconstitutes the following violations : FDCPA 809 ( b ) Failure to validate the debt ; FCRA 1681s-2 ( b ) Furnishing inaccurate data without proper investigation ; FCRA 1681e ( b ) Failure to ensure maximum possible accuracy ; XXXX XXXX Guidelines Misreporting of accounts not legally owed ; UDAAP Violations Engaging in deceptive and unfair practices.

This activity has caused substantial damage to my credit profile, resulting in denials of credit, increased costs of borrowing, and emotional distress.

5. Relief Requested I am requesting the following : 1. Immediate deletion of the PRAXXXX XXXX tradeline from all credit reporting agencies ; 2. A full explanation of PRAs method of verification and identification of the documentation used ; 3. A formal acknowledgment that PRA has not provided legal proof of ownership or assignment.

If this matter is not resolved, I will escalate to the Federal Trade Commission ( FTC ), state attorneys general, and pursue legal action under the FCRA and FDCPA, including claims for statutory and actual damages.

Company response to consumer: Closed with explanation