Consumer complaint received 2024-10-12 00:00:00
Product: Debt collection — Other debt
Issue: Attempts to collect debt not owed — Debt is not yours
Company: Delphi Law Group, LLP
State: CA

Complaint narrative:
I lived in an XXXX XXXX, I was being billed an incorrect violation fee bill. XXXX had already previously billed and auto deducted over {$21000.00} from my bank account and was still incorrectly billing over {$22000.00}. XXXX Attorney XXXX XXXX XXXX Bar # XXXX, XXXX  Attorney for the XXXX has ignored our numerous request for years ( since about XX/XX/XXXX ) for an accurate verified accounting, itemized detailed breakdown of the bill and correction of erroneous late fees being added on current XXXX  assessment payments being made timely and correction of interest being charged on violation fees. Attorney has refused to provide correct accounting, he had previously refused to release a lien he filed and recorded and refused to update/correct incorrect late fees and interest being billed on a payment that was made on XX/XX/XXXX. After providing proof multiple times and addressing our concerns for almost XXXX and a half years finally on XX/XX/XXXX the lien was removed and about two months later after many more request the assessment payment made on XXXX/XXXX/XXXX was finally accounted for and credited and late fees and interest accrued on assessments was corrected. Since that time the same problem continues and we have yet to receive an accurate verified accounting, itemized breakdown of the current bill which clearly shows XXXX assessment payments being made every XXXX of the month and on the XXXX of the month a late fee is added on assessment payments made in a timely manner and interest is added to the violation fees alleged balance. We have been asking for the late and interest incorrect billing to be removed again since XX/XX/XXXX. Attorney prohibits XXXX management from speaking with us and Attorney fails to make corrections and provide accurate verified detail accounting of the bill we are being charged. On about XX/XX/XXXX we listed our home for sale The XXXX provided a statement to escrow without any corrections or validation that this was a true statement. Attorney did want to cooperate with escrow and did not correct or verify the statement balance owed. In order to sell our home since Attorney did not cooperate with Escrow we were forced to pay this unverified uncertified account balance in protest so that we can sell our home. Attorney forbade the XXXX management company from communicating with escrow, buyers broker, lender or sellers and Attorney made no effort to verify the final account balance which has been in dispute with this collection Attorney since about least XX/XX/XXXX. The closing date on our sale XX/XX/XXXX, due to Attorney not cooperating with Escrow the sale was delayed per the Attorney I will not communicate with escrow and Attorney prohibited XXXX management from communicating with Escrow, sellers or buyers Broker and lender. All of this communication was required and had to do with XXXX violations and the XXXX statement balance owed which is required to close the sale. On XX/XX/XXXX in the morning the contested amount statement balance was paid to the Attorney, the Attorney had agreed with seller to provide zero statement balance to escrow and to sign a court order which would recind a prior order that was intended to hold amount owed in a holding escrow. Attorney refused to provide a receipt for the payment he did not provide an updated account statement showing amount was paid and did not sign the order as agreed with seller upon receipt of money order simultaneously a paid in full statement to escrow and signed order to recind previous order Due to Attorney not communicating with Escrow to clarify the violations and the statement balance per for the holding order the prior week we were not able to close escrow on XX/XX/XXXX and on XX/XX/XXXX in order to prevent this sale from falling out of escrow and to prevent from buyers incurring additional fees to extend their loan we were forced to pay an unverified balance owed and still Attorney was stalling and refused to provide receipt for the payment and refused to communicate what escrow that statement balance was paid which was required to close and Attorney refused to signed order that rescinded prior holding order since the amount was now paid. Not only did attorney not provide a correct verified account balance, or an updated account statement showing the amount was paid he would not allow anyone from the XXXX management company to communicate with escrow and he would not communicate with escrow causing a delay in closing the sale and causing undue stress on all parties involved in this sale. Attorney made no effort to verify or to allow XXXX  management to verify account statement provided by the XXXX. Attorney did not answer Escrow or buyers brokers questions regarding XXXX violations statement provided to escrow from the XXXX. In XX/XX/XXXX when the sellers Listing Real Estate agent delivered the payment to Attorney, the Attorney greeted her with his door half open and with his cell phone videotaping her without her consent and she told Attorney that she did not authorize him videotaping her and he ignored her and continued to video tape her. The balance was paid on XX/XX/XXXX and to this date I have not received an updated statement account balance showing zero balance which I have asked for since XX/XX/XXXX.

Company response to consumer: Closed with explanation