Consumer complaint received 2024-08-03 00:00:00
Product: Checking or savings account — Checking account
Issue: Closing an account — Company closed your account
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
State: FL

Complaint narrative:
On XX/XX/XXXX I received a letter form bank of america wanting to close my two checking accounts without any explanation. I did not do anythingn wrong with the bank they may appear suspicious of activity. I was given a number to call at XXXX and they will not tell me what did I do wrong with my account to close it. I had bank of america for so many years. I made some cash deposit that were legitimate funds I cash withdraw from my credit union deposited into bank america atm cash not thing much of it to transfer to a business partner to help pay legal fees so that I can receive my settlement as I am dealing with a XXXX XXXX XXXX XXXXXXXX. Bank of america did not allow me to explain anythung abruptly decided to take action. On XX/XX/XXXX my employer went to deposit my pay check at XXXX XXXX XXXX XXXX XXXXXXXX fl XXXXXXXX location a bank teller or associates revealed alot of information on my account activity reason why it was closimg cash transaction i did and mention I did bad things and all king a personal information about me. From a banker who had fidicuary responsibilty is not suppose to disclose any information to anyone other than account holder The XXXX Right to Financial Privacy Act ( RFPA. This representative divuldge many information that now creating a wedge between my employer and possibility of loosing my job and being label for something I did not do wrong. I may have made many cash deposit at bank america that may appear suspicious but all funds are verifiable from my withdraw from the credit union to bank america. But the bank has making a mockery of my financial situation to the person I been transfering funds too as I am trying to expediate a legal payments to him and branch staff asking personal questions that non of their businesses. The financial instituation is not handling fidicuary duties but making a laughing stock out of me at the local branches in XXXX XXXX fl and XXXX fl. Taking legitimate funds and depositing into my own bank account is not a crime as they are labeling me. they are being prejudice due to my nationality and denying me services bc of my health.You hear the lender make negative comments about race, national origin, sex, or other protected characteristics, The comments I received my ex employer bank said was about my characteristics and mention all kind a personal info regarding my banking problem I have with bank of america closing my account. This incident happened on XX/XX/XXXX deposit. Bank may have adversely costing me criminal charges, reputational and damaging my character to my employer. I have retained legal counsel and will fully file a lawsuit again the bank for not working with me and now they are reporting false information to XXXX and XXXXXXXX XXXX XXXX XXXXXXXX and for those reason I also am looking a XXXX XXXX  account I just open to switch banks. Bank america is causing alot of problem with a XXXX XXXX XXXX and defaming me in front of my ex employer is not tolerated at any cost. The XXXX XXXX XXXX is a manipulate to XXXX consumer to report false information on the reporting on consumer from obtaining checking account or saving account they monopolizing this and XXXX the little people like myself. I did nothing wrong if I did do to many cash deposit the bank should approach me and I could explain if this matter is not resolve I will have legal counsel to straighten out this matter professionally to clear any mis understanding but bank stafff should not be discussing any bankijng issue of unassign account holder

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation