Consumer complaint received 2024-06-28 00:00:00
Product: Checking or savings account — Checking account
Issue: Managing an account — Cashing a check
Company: VERITEX HOLDINGS, INC.
State: TX

Complaint narrative:
This gentleman name XXXX XXXX XXXX Took the check from me and cashed it for {$300000.00} at veritex bank where he has an account with. I know for sure this gentleman name XXXX XXXX which work at the veritex bank cashed this check for him because XXXX XXXX have approved multiple XXXX XXXX dollar loans for this guy this guy XXXX XXXX XXXXXXXX was involved in a XXXX  XXXX dollar Ponzi  scheme. XXXX his name. They have open XXXX  XXXX  dollar businesses out of nowhere and I know for sure XXXX XXXX has something to do with the Ponzi scheme because he approved all these loans. My complaint today is.XXXX XXXX XXXXXXXX took a check from me and wrote XXXX and cashed it. Veritex bank nor XXXX XXXX did not do any confirmation on this check is it was a good check or not! I have never in my life wrote a ) {$300000.00} check before. The biggest amount I ever wrote was {$15000.00}. When I called to come to complain to Vortexx Bank about the check that was Cash by one of their customer XXXX  XXXX  XXXX. I asked to speak to the fraud manager at Vertex Bank as soon as I told him what check it was and what check that was on whos written out to immediately Verittex Bank notified me that they were very aware of this gentlemans fraud ongoing case about the Ponzi scheme. It happened to be that week that he got busted also so I told her why did she cash the check for without notifying me or confirming the check is clear or good and make it worse. Is that they were aware of his ongoing case why would they cash the check? I asked her give me my money back she said the bank his account is frozen. I said unfreeze and give me my money back, this was back in XX/XX/year>. Ive been calling every single day to get my money back from them. Please investigate this because theres some fraud going with this bank and XXXX XXXX. And XXXX XXXX XXXX. Veritex bank never ever called me back. I called them 100 plus times through the 2 years ever since XX/XX/XXXX. Veritex bank never called XXXX XXXX or myself to see if the {$300000.00} check was valid. This was odd for a bank to cash a {$300000.00} check so fast without clarifying it if it was fraud. Please help me get this money back. My family and I are rock bottom. This is all we had in our bank. Please. Im. On my knees begging you. I have report this to the local XXXX XXXX county police department. Also the fbi. The trading department Why would veritex bank cash a {$300000.00} check when they verified with me that veritex bank was aware of XXXX XXXX XXXXXXXX fraud XXXX  XXXX  dollar case. If you investigate the time line when they cashed this check and when he got busted for the Ponzi scheme. You will bust XXXX XXXX for having a part in the fraud. I know and saw this XXXX XXXX at this buisness name XXXX XXXX in XXXX Texas which XXXX XXXX approved this XXXX XXXX dollar loan. This XXXX XXXX XXXX guy was a nobody. All of a sudden he open multimillion dollar buisness and other business. Buying XXXX. Homes. Please help me. Pls. My number is XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation