Consumer complaint received 2024-06-10 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Experian Information Solutions Inc.
State: FL

Complaint narrative:
Experian XXXX XXXX XXXX XXXX, TX XXXX Re : Dispute of Inaccurate Credit Information - Account Number XXXX Dear Experian Dispute Department, I am writing to formally dispute inaccurate information that is currently being reported on my Experian credit report. The details of the account in question are as follows : Account Name : XXXX XXXX XXXX Account Number : XXXX Account Type : Credit Card Responsibility : Individual Date Opened : XX/XX/XXXX Status : Account charged off. {$850.00} written off. {$850.00} past due as of XX/XX/XXXX. 
Status Updated : XX/XX/XXXX Balance : {$850.00} Balance Updated : XX/XX/XXXX Credit Limit : {$600.00} Highest Balance : {$850.00} On Record Until : XX/XX/XXXX According to XXXX XXXX Code XXXX, which governs transactions other than under an open end credit plan, creditors are required to provide accurate information regarding the terms of credit extended to consumers. I believe the reporting on this account contains inaccuracies that need to be corrected. 

Inaccuracies Noted : Status of the Account : The account status indicates it was charged off with {$850.00} written off and {$850.00} past due as of XX/XX/XXXX. However, the status was last updated in XX/XX/XXXX, which is inconsistent with the charge-off date and the balance update date. 
Balance Information : The balance is reported as {$850.00} past due as of XX/XX/XXXX, which contradicts the status update of XX/XX/XXXX. 
Reporting Date Discrepancies : There is conflicting information regarding the date the balance was updated and the charge-off status, making it unclear and inaccurate. 
Given these inconsistencies, I am requesting an investigation into this account. Please verify the accuracy of this information with XXXX XXXX XXXXXXXX and update my credit report accordingly. 

Balance : The reported balance of {$850.00} on the XXXX XXXX XXXXXXXX account exceeds the allowed credit limit of {$600.00}, which is inaccurate. This discrepancy significantly impacts my credit utilization ratio, a critical factor in calculating credit scores. An overstated balance not only misrepresents my financial responsibility but also unfairly lowers my XXXX XXXX, further hindering my ability to obtain favorable credit terms. Accurate reporting is essential to reflect my true creditworthiness, and I request that this error be corrected to ensure the proper reflection of my credit utilization. 

Enclosed, you will find copies of my credit report highlighting the erroneous information and any relevant documentation to support my dispute. 

I respectfully request that you complete this investigation and provide me with the results as soon as possible. If the information is indeed inaccurate, please delete this account. 

Thank you for your prompt attention to this matter. I look forward to your response. 

Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation