Consumer complaint received 2025-08-25 00:00:00
Product: Debt collection — Telecommunications debt
Issue: Written notification about debt — Didn't receive notice of right to dispute
Company: Credit Control, LLC
State: PA

Complaint narrative:
XXXX continued to bill me months later. I canceled it a same day and went through XXXXI am still with XXXXXXXX XXXX XXXX XXXX.XXXX dis not answer my lawsuit but continued to harass me by debt collector. As on my file true accord had this I also sent a cease and desist order.XXXX  billed me for not having there service and going to another carrier. Threated me to the point I had to change bank account and phone number.Tried to illegally take money out of my bank and threatened me on the phone. So I filed a lawsuit and they failed to answer. But continued to collect a debt not owed. I am asking they cease and desist collecting activity due to I do not owe money to XXXX. They billed me even though I was with XXXX a day later XXXX issued me a box for services and XXXX was upset threated me and stole money from my bank. I will sue if needed to stop the harassment. They continue to collect a debt not owed. 


Upgrade to a smarter XXXX Secure, fast & organized email Open XXXX cfpb to me XXXX XXXX In XXXX I sued XXXX XXXX. I instantly went with XXXX the same day I canceled with XXXX. There service did not work and was so slow you could not use it. So I canceled it same day. I went with fairytale and started a lawsuit against them. They illegally tried to steal money from my bank. More then XXXX at that time. I was able to prevent there fraud. So I filed a lawsuit due to fraud. They failed to respond to the lawsuit. It was then transferred to XXXX. They still refused to respond. There is no balance owed to them. They tried to scam me out of thousands and when I sued they ignored. I started being harassed by the debt collectors true accord now in XXXX. I told them I do not want to be contacted. They are now emailing and harassing me via email for a debt that is not owed. I want all communication to stop as of now. XXXX had ignored my lawsuits and now have many debt collectors constantly harssing me. The other reason I left XXXX is They directly had verbally treated to sue me for thousands of dollars. That company gets angry very fast as you speak to them. 
Directly stated they will pull money from my bank if they felt like it. 



Hi I just moved into a new home.I started XXXX XXXX two days agao and cancled on the same day.Called another internet XXXX and got new internet same day started with XXXX XXXX called XXXX to cancle same day due to the fact I could not use there service.They sent me a bill for XXXXFor not using there service.This just happened last week.I could not use there internet an went to XXXX same XXXXCalle dthem they threated to illegally take money from my bank in amount XXXX disconnection fee AMOUNT EXPLANATION : Direct threats to me to illegally steal from my bank.They harassed and frightened me.I was forced to change my bank due to this because its fraud and abuse .. My bank told me to contact a attorney.So I am contacting you for help.I dont like to be threatened.It is illeal and against the law. 

XX/XX/XXXX, XXXX started service and cancled same day. 
Your statement is ready! 
Hi XXXX, Your XXXX XXXX statement is ready to view on My XXXX. Your payment method on file will process in 10 days so please make sure we have a current payment method on file. 
Bill summary for XXXX Account Number : XXXX Total amount to process : {$360.00} My XXXX new biill. for internet service. 
Total amount due : {$80.00} Due by : XX/XX/XXXX Visit My XXXX to view recent payments or adjustments. 


They stated there internet was fast.I have a daughter in school.Wecould not open the web page.We also notice the usage was at 7gb when he installed service and it kept rising.We unpluged it and took it off.XXXX  came same day installed service.I will not pay for fees for service disconnect.The service did not work.We turned it off .They also threatened to keep service active for another billing cycle.So they can add more fees illegally.Not only did they violate the laws.They threated to illegally take money from my bank.I was threated by this company.It has not been 30 days to make claims to extra fee.It was one day and we turned off equipment.Called XXXX  same day we had fast internet and my child went to shool online. As you can see XXXX sent me a box due to XXXX  not working. So I changed providers same day. XXXX cancled the service but continued to bill me even as I was with XXXX. I sued they failed to file a response was given almost a year to respond ignored it and sent out debt collectors constantly harssing me.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation