Consumer complaint received 2018-07-12 00:00:00
Product: Mortgage — Conventional home mortgage
Issue: Struggling to pay mortgage — 
Company: Fay Servicing, LLC
State: FL

Complaint narrative:
This correspondence reference the complaint filed against XXXX XXXX. This was a firm that sought me out alleging that I was a victim of predatory lending with mortgage company ( XXXX ) I had completed two trial payment plans ( 6months ) of {$1200.00} a month each to get an approved modification and XXXX in late fees and delinquent payments was added on. 
Thanks XXXX XXXX and established a business contact stating the firm represent me. 

This started in XX/XX/XXXX, payments of {$800.00}, starting that I wouldn't have delinquent payments or fees added to balance. 
XXXX in XX/XX/XXXX filed a court document with Judge XXXX and hired a lawyer ( XXXX ) stating that representing me and transferred mortgage loan to Fay Serving. 
I didn't find out unit XX/XX/XXXX All the communication I have made with XXXX   via email and phone calls See attachments XXXX XXXX XXXX XXXX XXXX Receiver of XXXX XXXX XXXX XXXX, XXXX ; XXXX XXXX XXXX XXXX XXXX XXXX aka XXXX XXXX ; XXXX XXXX ; XXXX XXXX ; XXXX XXXX XXXX, XXXX, ( aka XXXX XXXX XXXX XXXX and XXXX XXXX XXXX ) ; XXXX XXXX XXXX by XXXX XXXX XXXX , XXXX ; XXXX XXXX XXXX XXXX , XXXX ; XXXX XXXX XXXX XXXX XXXX ; XXXX XXXX in Its Capacity as legal Title Holder Incorporated ; XXXX XXXX XXXX, XXXX ( dba XXXX XXXX XXXX ) XXXX XXXX XXXX XXXX XXXX, California XXXX Facsimile No. : ( XXXX ) XXXX XX/XX/XXXX Reference : NOTICE OF RECEIVERSHIP ALL OF THE COMPANIES NAMED IN THE ABOVE LETTERHEAD ARE NOW IN RECEIVERSHIP AND ARE CLOSED. 



XXXX XXXX XXXX XXXX XXXX was appointed Permanent Receiver for the companies set forth above, pursuant to a Federal Court Order dated XX/XX/XXXX. A copy of theOrder Entering aPreliminary Injunction and Appointing a Permanent Receiver is located for your review at the Receivers Website with other relevant documents : XXXX XXXX XXXX  The Receiver has determined that you may have done business with one or more of these companies. You may have received assurances that your loan ( s ) were being renegotiated. However, these companies were acting in a fraudulent manner and were not protecting the interests of their clients. 



YOU MAY BE AT RISK OF LOSING YOUR HOME.

DO NOT MAIL ANY MONEY OR PAYMENTS TO ANY OF THESE COMPANIES.

The Receiver currently does not have any assets and therefore can not refund any money.

THE RECEIVER STRONGLYURGES YOU TO IMMEDIATELY CONTACT YOUR ORIGINAL LENDER OR LOAN SERVICER AND ASSUME CONTROL OVER YOUR ACCOUNT RELATIONSHIP. 









XXXX XXXX XXXX Asset Manager Deputy to the Receiver XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX ; XXXX XXXX XXXX XXXX XXXX XXXX aka XXXX XXXX ; XXXX XXXX ; XXXX XXXX ; XXXX XXXX XXXX, XXXX, ( aka XXXX XXXX XXXX XXXX and XXXX XXXX XXXX ) ; XXXX XXXX XXXX by XXXX XXXX XXXX XXXX XXXX ; XXXX XXXX XXXX XXXX , XXXX ; XXXX XXXX XXXX XXXX XXXX ; XXXX XXXX in Its Capacity as legal Title Holder Incorporated ; XXXX XXXX XXXX, XXXX. ( dba XXXX XXXX XXXX ) XXXX XXXX XXXX XXXX   XXXX, California XXXX Facsimile No. : ( XXXX ) XXXX XX/XX/XXXX Reference : NOTICE OF RECEIVERSHIP ALL OF THE COMPANIES NAMED IN THE ABOVE LETTERHEAD ARE NOW IN RECEIVERSHIP AND ARE CLOSED. 



XXXX XXXX XXXX XXXX XXXX was appointed Permanent Receiver for the companies set forth above, pursuant to a Federal Court Order dated XX/XX/XXXX. A copy of theOrder Entering aPreliminary Injunction and Appointing a Permanent Receiver is located for your review at the Receivers Website with other relevant documents : XXXX XXXX XXXX The Receiver has determined that you may have done business with one or more of these companies. You may have received assurances that your loan ( s ) were being renegotiated. However, these companies were acting in a fraudulent manner and were not protecting the interests of their clients.

YOU MAY BE AT RISK OF LOSING YOUR HOME.

DO NOT MAIL ANY MONEY OR PAYMENTS TO ANY OF THESE COMPANIES. 



The Receiver currently does not have any assets and therefore can not refund any money. 



THE RECEIVER STRONGLYURGES YOU TO IMMEDIATELY CONTACT YOUR ORIGINAL LENDER OR LOAN SERVICER AND ASSUME CONTROL OVER YOUR ACCOUNT RELATIONSHIP. 









XXXX XXXX XXXX Asset Manager Deputy to the Receiver XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX   XXXX, CA XXXX FAX : XXXX XXXX XXXX I sent this to the attorney general -- -- -- -- -- Forwarded message -- -- -- -- - From : XXXX <XXXX> Date : Fri, XX/XX/XXXX, XXXX XXXX Subject : IMPORTANT NOTIFICATION - XXXX XXXX XXXX XXXX, XXXX XXXX XXXX AL IN RECEIVERSHIP.. 
To : XXXX <XXXX> Show quoted text -- -- -- -- -- Forwarded message -- -- -- -- - From : XXXX <XXXX> Date : Fri, XX/XX/XXXX, XXXX XXXX   Subject : IMPORTANT NOTIFICATION - XXXX XXXX XXXX  XXXX , XXXX XXXX XXXX AL IN RECEIVERSHIP.. 
To : XXXX <XXXX> Show quoted text Sent via the XXXX XXXX XXXX, an XXXX XXXX  XXXX XXXX XXXX smartphone

Company response to consumer: Closed with explanation