Consumer complaint received 2026-03-19 00:00:00
Product: Debt collection — Other debt
Issue: Written notification about debt — Didn't receive enough information to verify debt
Company: Collection Attorneys USA LLC
State: FL

Complaint narrative:
I am filing a complaint regarding a series of communications I received from individuals claiming to be collecting on an alleged debt. On XX/XX/year>, a call was placed to a family member of mine stating that there were legal proceedings being initiated against me and instructing that I return a call to XXXX. The call originated from XXXX. The voicemail left for my family member referenced my name and a pending claim. Based on my understanding of the Fair Debt Collection Practices Act ( FDCPA ), this appears to be an improper third-party disclosure, as it implied the existence of a debt and legal action. When I returned the call, I initially had no information regarding the alleged debt or the company attempting to collect. The representative stated there was a lock on an account and referenced potential legal action and significant legal fees being filed through XXXX XXXX. However, the representative repeatedly refused to clearly identify the legal name of the company, the original creditor, or provide any verifiable details regarding the alleged debt. During that same call, the representative later stated that the alleged debt was associated with XXXX XXXX. Based on that information, I independently reviewed my account through XXXX XXXX and identified that my account had been sold to Collection Attorneys USA LLC, as reflected in XXXX records. I then contacted Collection Attorneys USA LLC directly to verify the matter and was informed that the account had been assigned to a third-party. I was provided with the phone number XXXX. However, upon contacting that number, I discovered that it routes to the same voicemail system as the original number, suggesting that the third party may not be a separate entity and that the relationship may have been misrepresented. Additionally, all phone numbers provided route to voicemail systems that are consistently full and unable to accept messages, preventing any ability to leave a response or formally communicate. The companys website also lists an email address for contact, however attempts to send correspondence to that email have failed, as the address appears to be non-functional. During my initial call, I was pressured to make a payment and was advised that payment processing would appear under a different name ( XXXX ), which raised additional concerns. I later contacted the XXXX XXXX Clerk of Court to verify the claim of a case being filed, and they advised that the situation described was irregular and that no such case could be located. At this time, I have not received any written notice or validation of the alleged debt at either my current or previous address. I have XXXX mail forwarding and informed delivery in place, and no such correspondence has been received. I formally requested written validation of the debt, including : The legal name of the company A mailing address Verification of the debt and original creditor Documentation of authority to collect No such documentation has been provided. Despite this, payment was requested and scheduled prior to any validation being provided. Due to the totality of these circumstances, I believe this may be a fraudulent or highly non-compliant debt collection attempt.

Company response to consumer: Closed with explanation