Consumer complaint received 2025-01-16 00:00:00
Product: Debt collection — I do not know
Issue: Electronic communications — You told them to stop contacting you, but they keep trying
Company: Atlantic Recovery Solutions LLC
State: TX

Complaint narrative:
The company, Atlantic Recovery Solutions, who are supposed to be collecting on behave of XXXX XXXX. They have been harassing me via phone calls and text messages, even though I have asked them to only communicate through the US postal service. I have the recordings of the conversations that we have had, both last year and this year. They also, seem not to care that they are/ have also violated the 7-in-7 rule, with the calling and texting. They are also in violation of the state of Texas because they are not licensed and/or registered with the Secretary of State, which they are supposed to have to conduct business as a third party in Texas. I have added attachments, along with the letter I sent to the company. 

Good evening, Per your email, and prior communication with your company, I have asked you all to not call, text, and/or email me. I also do not know how you obtained my email address, regardless of how you got it is not and will not be the way in which I will be communicating with you all. 


Furthermore, you all have not sent a donning letter, which you were supposed to do before any other forms of communication. Thus, I would like to have it sent to me. I have not received a validation response to my request for verification of the debt, as well as a designation or proof of ownership of the debt or identification of the original creditor and subsequent assignees of the debt. As you know under 15 USC 1692g ( a ) the CFPB recently increased the requirements of a debt collectors validation response to the following : Name and mailing information of the debt collector ; and Name of the creditor to whom the debt is owed ; and Account number ( if any ) associated with the debt ; and An itemization of the current amount of the debt that reflects interest, fees, payments, and credits since a particular date that you may be able to recognize or verify with records ; and The current amount of the debt as of when the validation notice is provided. 


None of the above were provided to me. 
PURSUANT TO THE FDCPA, I WOULD LIKE THE FOLLOWING PROVIDED : THE NAME AND ADDRESS OF THE ORIGINAL AND CURRENT CREDITOR VERIFICATION OF THE DEBT AMOUNT THAT YOU ARE SEEKING TO COLLECT ANY ASSIGNMENT FROM THE ORIGINAL CREDITOR WITH MY NAME AND ORIGINAL ACCOUNT NUMBER ON THE ORIGINAL DEBT ALL INFORMATION ON THE SECURITIZATION OF THE DEBT AND PROOF THE DEBT WAS ASSIGNED BACK TO I would also like to ask for the following : The purchase agreement of the debt The chain of title authorizing you to collect on the debt The license and/or registration of you and the creditor you are collecting on behave of Section 392.101 of the Texas Finance Code prohibits a third-party debt collector or credit bureau from engaging in debt collection in Texas unless the third-party debt collector or credit bureau has obtained a surety bond and filed a copy of the bond with the Office of the Secretary of State UNDER FEDERAL LAW : Pursuant XXXX XXXX XXXX XXXX, XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/2014 ), and 15 USC 1692g ( b ), you are required to cease and desist from collecting upon the debt ( including contacting a debtors credit ) until you properly validate and verify the debt amount.

And lastly, although communication was made in this form, I would prefer that all communications moving forward be through mail/ USPS only. 


I appreciate your cooperation, XXXX XXXX.

Company public response: Company believes complaint is the result of an isolated error
Company response to consumer: Closed with explanation