Consumer complaint received 2024-04-10 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Problem with personal statement of dispute
Company: EQUIFAX, INC.
State: NJ

Complaint narrative:
Equifax XXXX XXXX XXXX XXXX XXXX  XXXX Dear sir, I have received XXXX letters by postal mail yesterday, XX/XX/XXXX, and XXXX reviews on my complaint on previous correspondence from your company branch ( es ). 

Regarding the letters written on both XX/XX/XXXX and XX/XX/XXXX, even though there are slight differences, I would like to comment on them and enclose the documents which your branch has asked me. 
XXXX letters asked me to submit the copy of official identity theft report. Therefore, I enclose one from FTC. Since I have already sent several times to the headquarters of your company addressed XXXX XXXX XXXX XXXX. XXXXXXXX XXXX XXXXXXXX, I considered your branch also know this fact. This might be my misunderstanding from my XXXX culture, where most of the case the headquarters and branches have some correspondence to notify each other. 
I believe your company has already set the security freeze as far as I read other parts of the documents which you have sent already. Therefore, I dare not to send the copy of my XXXX passport along with XXXX XXXX drivers license. Anyway, since your mail address in this case is different from above mentioned one, Equifax Information Services LLC, XXXX XXXX XXXX, XXXX, XXXX  XXXX, I prefer not to send the sensitive document which indicates the identity as a victim of identity theft. Since other credit report company did not indicate to submit the copy of XXXX passport, I would like your office to explain the reason of this decision for submission. After reading this explanation, I will decide to submit my passport copy or not. 
I want to express the gratitude that you have sent research request form. As a person who tried to pay off every month with effort, this document is the learning itself along with the explanation, which you have provided for the first time. I have started to learn what I should do if I become bankrupt and full of deficits not to be able to pay back. Therefore, I try not to spend much money to try to avoid using this information you have provided. I am not sure whether my credit card accounts are fraud, since I have asked many times XXXX, which changes the content almost every day with small detail. The major concern is at this moment not to have any debt to clarify the matter ; then, I can get some employment due to my effort. I am waiting all credit report companies information will be clarified for possible future employment. 
Regarding review on CFPB portal, XXXX ( XXXX ) has the copy of ID theft report. Another review ( XXXX ) mentions research request form. As a person, who do not purchase so much but spend for daily necessities, especially after this outbreak of chaos due to the insurance, credit report, banking, hacking and other matters, I do not have so much will to purchase. I just want to get something after something solved which make me satisfied the completion. I feel my trifle income by craft is gone just for postage, paper, envelop, ink cartridges, and tapes without any payment for my labor. I am not sure how many letters mailed with stamps, but I can guess a lot since my CFPB portal became 9 pages after the complaints started in XXXX of XXXX. It must be over 1000 mails. 
Anyway, at this moment, I enclose the copy of Identity Theft report. 

Sincerely,

Company response to consumer: Closed with explanation