Consumer complaint received 2025-09-11 00:00:00
Product: Payday loan, title loan, personal loan, or advance loan — Installment loan
Issue: Getting the loan — 
Company: Paramount GR Holdings, LLC
State: TX

Complaint narrative:
XX/XX/XXXX To : Consumer Financial Protection Bureau Re : Complaint Against XXXX  XXXX XXXX XXXX XXXX and GoodLeap Fraudulent Loan & Deceptive Practices Dear CFPB, I am submitting a complaint regarding fraudulent and deceptive business practices by XXXX XXXX XXXX XXXX XXXXXXXX and a related fraudulent loan issued by GoodLeap in XX/XX/XXXX. 

XXXX  XXXX XXXX XXXX XXXX solicited me for a solar installation, misrepresented both the system and the financing, and arranged a loan through GoodLeap under false pretenses. The installation was incomplete/defective, yet I was left with a loan obligation that I did not fully understand or consent to. Shortly thereafter, XXXX  XXXX XXXX filed for XXXX  XXXX bankruptcy ( XXXX XXXX. XXXX, District of New Mexico ). The bankruptcy case has since been closed with no distribution to creditors, leaving consumers like myself without remedy through the court process. 

I believe this loan and its servicing constitute fraud, misrepresentation, and unfair/deceptive trade practices. GoodLeap continues to enforce this loan despite the fraudulent circumstances of origination.

Enclosed with this complaint is a Timeline of Events summarizing the key dates and supporting context for your review. I am requesting : 1. Cancellation of the fraudulent loan obligation with GoodLeap.

2. Removal of any negative credit reporting related to this loan.

3. Investigation into XXXX XXXXXXXX XXXX deceptive conduct and GoodLeaps role in the origination. 
4. Restitution and/or consumer protection remedies as available under law.

Please confirm receipt of this complaint and advise of any additional documentation you require. I appreciate your assistance in pursuing accountability and consumer protection in this matter. 

Thank you, Timeline of Events XX/XX/XXXXXXXX  I was solicited by XXXX XXXX XXXX  XXXX XXXX for a solar installation/home improvement loan. They represented that the system would reduce my electric costs, qualify for rebates, and be financed on fair terms. 
XX/XX/XXXXXXXX XXXX XXXX XXXXXXXX arranged financing for me through GoodLeap , Inc. A loan contract was created in the amount of {$75000.00}. This was represented to cover approximately {$32000.00} for 16 working and connected solar panels and {$42000.00} for home improvements. The financing terms were not fully disclosed, and key representations about savings and company stability were false or misleading. In addition, it was not disclosed that GoodLeap does not offer home improvement loans. 
XX/XX/XXXXXXXX XXXX XXXXXXXX XXXX filed for XXXX  XXXX bankruptcy in the District of New Mexico ( Case No. XXXX ), leaving me without a functioning solar system and no company support. 
XXXX  I disputed the validity of the GoodLeap loan, since it was procured under false pretenses and through deceptive trade practices. I requested cancellation of the loan and removal of any related credit reporting. 
XXXX GoodLeap has attempted to collect on the disputed loan. I have received correspondence but no meaningful resolution. I have not made any payments because I dispute the legitimacy of the loan. 
Present I am seeking relief, including cancellation of the fraudulent loan, correction of any credit reporting, and investigation into XXXX XXXX XXXXXXXX and GoodLeaps conduct.

Company response to consumer: Closed with explanation