Consumer complaint received 2024-07-12 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Was not notified of investigation status or results
Company: Chime Financial Inc
State: SC

Complaint narrative:
XX/XX/XXXX started XXXX XXXX and paybacks XX/XX/XXXX XXXX XXXX and paybacks for empower XX/XX/XXXX received notification for no payment though chime bank statement showed other wise Contacted Support and they blocked my login closed my account Reported to Chime XXXX XXXX merchant services about the difference in credit scores between XXXX XXXX XXXX Not resolved. The scores are still different I placed XXXX year freezes since XX/XX/XXXX XXXX notified me of another breach this relationship with XXXX XXXX XXXX  accounts and commercial partnership SSN on the dark web Insurance and Driver 's license. Under this report stated XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX TN and XXXX XXXX XXXX XXXX TN XXXX reported breach XX/XX/XXXX XXXX XXXX XXXX XXXXXXXX SC XXXX phone number XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX insurance Benificiary accounts Health insurance changed without knowledge consent or authorization XXXX XXXX account had XXXX XXXX that took place with a added Email tracker placed on my device XXXX XXXX XXXX XXXX  made changes to my account and was not authorized to do this a XXXX XXXX is listed in XXXX  a path under my account as we speak I have a XXXX XXXX XXXX XXXX XXXX XXXX SC XXXX XXXX up under my XXXX XXXX pay. Empower I tried reopening once I received my new device however with my new XXXX XXXX XXXX account opened kept popping up a number unknown same thing on my XXXX XXXX XXXX account XXXX SC opened XX/XX/XXXX. I have received notice of XXXX deposits NOT reflecting in my chime account. My credit card builder at chime is listed as XXXX XXXX  Chime debit card savings account listed as XXXX XXXX  XXXX, then apparently I have a secured account in which I have assets however can not receive information related to it where it is or which bank institution partner of chime is holding these assets. I have disputed XXXX charges that I don't have nor do I have access to XXXX and door dash charged were made I didn't and couldn't have made were charged, Along with Employer payroll checks denied due to the post date however when I deposited it was a reverse payment applied by stop a minute nobody can explain this my phone XXXX kept showing up under a XXXX XXXX and over XXXX dollars saved in the empower app was transfered the empower team once again just blocked my access and closed the account as a solution. I don't know what kind of XXXX XXXX  is participating however retaliation and dilebarte interference and locked assets results from this I am showing a XXXX XXXX  loan or line of credit I have no idea where this is what account but it isn't mine. I'll never be able to accomplish operating a entity with this XXXX allowed also XXXX XXXX  is showing up on my device also however denial of any accounts relationships etc with me?

Company response to consumer: Closed with explanation