Consumer complaint received 2024-12-04 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: Experian Information Solutions Inc.
State: PA

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Date of Birth : XX/XX/XXXX SS # : XXXX To : XXXX XXXX, Chief Executive Officer, Experian XXXX XXXX, Chief Financial Officer, Experian XXXX XXXX, Group General Counsel, Experian XXXX XXXX, Group Company Secretary, Experian XXXX XXXX XXXX, Vice President and Head of Legal, Experian XXXX XXXX XXXX, CEO of Experian North America Fraud Department Executives Experian XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXXXX/XX/XXXX Subject : Immediate Action Required - Formal Dispute Escalation and Notification to CFPB Dear Experian Leadership Team, This letter serves as an urgent demand for immediate corrective action under the Fair Credit Reporting Act ( FCRA, 15 U.S.C. 1681 et seq. ) concerning multiple unresolved disputes on my credit report. I am submitting a copy of this correspondence to the Consumer Financial Protection Bureau ( CFPB ) as evidence of Experians ongoing failures to comply with federal law and to fulfill its obligations to consumers.

Despite submitting a formal dispute on XX/XX/XXXX, along with supporting documentation, Experian has failed to respond or take action. This blatant disregard for your legal obligations under the FCRA has caused undue emotional distress and has severely hindered my ability to secure housing for my family.

Details of the Disputed Items 1. Personal Information Errors Incorrect Address : XXXX XXXX XXXX XXXX XXXX XXXX ( XX/XX/XXXX ) XXXX. Unauthorized Hard Inquiries XXXX XXXX XXXX XXXX  ( XX/XX/XXXX ) XXXX XXXX ( XX/XX/XXXX ) XXXX XXXX ( XX/XX/XXXX ) XXXX XXXX ( XX/XX/XXXX ) XXXX. Erroneous and Inaccurate Account Reporting XXXX XXXX ( Account Number : XXXX ) ** Incorrect high balance Re-aging of accounts without notice Reinsertion of previously deleted information without proper notification Inaccurate reporting of charge-offs and collection accounts XXXX XXXXXXXX XXXX XXXX XXXX ( Account Number : XXXX ) ** Same violations as above.

Recent Legal Violations by Experian Experian has a documented history of violating federal consumer protection laws. This includes but is not limited to : 1. CFPB Action Against Experian ( XXXX ) : Experian was fined for deceptive practices regarding credit scores. 
2. XXXXXXXX XXXX XXXXXXXX ( XXXX ) : Experian was similarly implicated in systemic FCRA violations, leading to substantial damages awarded to consumers.

3. Ongoing Litigation : Experian has faced numerous lawsuits for failing to address disputes promptly, inaccurate reporting, and unauthorized reinsertions of disputed information.

Applicable Consumer Protection Laws The following provisions of the FCRA apply and have been violated in this matter : 15 U.S.C. 1681i : Failure to reinvestigate disputed information within the required timeframe.

15 U.S.C. 1681e ( b ) : Failure to maintain reasonable procedures to ensure maximum possible accuracy of credit reports.

15 U.S.C. 1681c-2 : Failure to block fraudulent information upon receipt of an FTC Identity Theft Affidavit.

15 U.S.C. 1681n and 1681o : Civil liability for willful and negligent noncompliance with FCRA requirements.

Demands for Immediate Action You are hereby notified of the following demands : 1. Complete a full reinvestigation of the disputed items within 24 hours of receiving this letter.

2. Remove all unauthorized inquiries and inaccurate information as detailed above.

3. Provide a detailed written explanation of your findings and the actions taken to resolve this matter.

4. Cease and desist from using automated systems such as e-OSCAR to process this dispute.

Notice Against Stall Tactics Experian is prohibited by law from delaying this process by requesting further identity verification. I have provided all necessary documents, including : Drivers License Social Security Card Utility Bill FTC Identity Theft Affidavit You are legally bound to accept these documents as sufficient proof of identity and to proceed without delay.

Consequences of Noncompliance Failure to comply with these demands will result in : Filing additional complaints with the CFPB, FTC, and state attorneys general.

Initiating legal action under 15 U.S.C. 1681n and 1681o, seeking damages for emotional distress, lost opportunities, and other harms.

Requesting injunctive relief to prevent further violations of my rights.

Conclusion This letter serves as your final notice to act in accordance with federal law. Your failure to address this matter will constitute willful noncompliance, and I will pursue all available legal remedies to hold Experian accountable.

Sincerely, XXXX XXXX Enclosures : Drivers License Social Security Card Utility Bill FTC Identity Theft Affidavit

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation