Consumer complaint received 2025-07-28 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: Experian Information Solutions Inc.
State: CT

Complaint narrative:
I am formally requesting that the Consumer Financial Protection Bureau ( CFPB ) immediately enforce corrective action against Equifax, Experian, and TransUnion for persistent and repeated violations of federal law. Over 30 days ago, I submitted detailed written disputes, comprehensive identity theft documentation, and supporting evidence. The bureaus have unlawfully failed to comply with their statutory obligations under the Fair Credit Reporting Act ( FCRA ) and associated federal laws, constituting additional violations.

Violations Committed by THE BUREAUS : 15 U.S.C. 1681 ( FCRA 607 ( b ) ) : Failure to maintain maximum possible accuracy FCRA 611 ( a ) ( 1 ) ( A ) : Failure to investigate consumer disputes within the statutory 30day timeframe FCRA 611 ( a ) ( 6 ) : Failure to conduct reinvestigations and provide findings 15 U.S.C. 1692g : Failure to notify the consumer of alleged debts within the required timeframe GrammLeachBliley Act ( 15 U.S.C. 68016809 ) : Failure to adequately safeguard consumer personal information 18 U.S.C. 1028 : Identity theft and unauthorized misuse of personal data 15 U.S.C. 1681g ( e ) : Failure to provi
de adequate victim assistance, fraud alerts, and recovery tools Metro2/CDIA Violations : Noncompliance with established industry reporting standards Connecticut Unfair Trade Practices Act ( CUTPA ), Conn. Gen. Stat. 42110a et seq. : Unfair or deceptive business practices, including fraudulent reporting or mishandling of consumer credit data Connecticut Identity Theft Statute, Conn. Gen. Stat . 53a129a : Unauthorized use of personal identifying information for financial gain or access to services without consent FDCPA 15 U.S.C. 1692g ( b ) : Failure to respond to validation requests within 30 days Fraudulent and Inaccurate Accounts Requiring Immediate Removal and Permanent Blocking : XXXXXXXX XXXX Account Number : XXXX Violations : FCRA : 1681e ( b ), 1681i ( a ), 1681g, 1681s2 ( b ), 1681i ( a ) ( 5 ) ( B ), 1681c ( a ) FDCPA : 1692g ( a ), 1692g ( b ), 1692e ( 8 ), 1692d GLBA : 6801 ( b ), 6802 ( a ) Metro 2 : Reporting format violations Connecticut Unfair Trade Practices Act ( CUTPA ) : Conn. Gen. Stat . 42-110b ( a ), 42-110g ( a ) DEMAND : Immediate deletion and blocking under FCRA 1681c-2. 
XXXX Account Number : XXXX & XXXX Violations : FCRA : 1681e ( b ), 1681i ( a ), 1681g, 1681s2 ( b ), 1681i ( a ) ( 5 ) ( B ), 1681c ( a ) FDCPA : 1692g ( a ), 1692g ( b ), 1692e ( 8 ), 1692d GLBA : 6801 ( b ), 6802 ( a ) Metro 2 : Reporting format violations Connecticut Unfair Trade Practices Act ( CUTPA ) : Conn. Gen. Stat . 42-110b ( a ), 42-110g ( a ) DEMAND : Immediate deletion and blocking under FCRA 1681c-2. 
XXXX Account Number : XXXX Violations : FCRA : 1681e ( b ), 1681i ( a ), 1681g, 1681s2 ( b ), 1681i ( a ) ( 5 ) ( B ), 1681c ( a ) FDCPA : 1692g ( a ), 1692g ( b ), 1692e ( 8 ), 1692d GLBA : 6801 ( b ), 6802 ( a ) Metro 2 : Reporting format violations Connecticut Unfair Trade Practices Act ( CUTPA ) : Conn. Gen. Stat . 42-110b ( a ), 42-110g ( a ) DEMAND : Immediate deletion and blocking under FCRA 1681c-2. 
XXXX Account Number : XXXX Violations : FCRA : 1681e ( b ), 1681i ( a ), 1681g, 1681s2 ( b ), 1681i ( a ) ( 5 ) ( B ), 1681c ( a ) FDCPA : 1692g ( a ), 1692g ( b ), 1692e ( 8 ), 1692d GLBA : 6801 ( b ), 6802 ( a ) Metro 2 : Reporting format violations Connecticut Unfair Trade Practices Act ( CUTPA ) : Conn. Gen. Stat . 42-110b ( a ), 42-110g ( a ) DEMAND : Immediate deletion and blocking under FCRA 1681c-2. 
XXXX  ( ORIGINAL CREDITOR : XXXX XXXX XXXXXXXX XXXX A ) Account Number : XXXX Violations : FCRA : 1681e ( b ), 1681i ( a ), 1681g, 1681s2 ( b ), 1681i ( a ) ( 5 ) ( B ), 1681c ( a ) FDCPA : 1692g ( a ), 1692g ( b ), 1692e ( 8 ), 1692d GLBA : 6801 ( b ), 6802 ( a ) Metro 2 : Reporting format violations Connecticut Unfair Trade Practices Act ( CUTPA ) : Conn. Gen. Stat . 42-110b ( a ), 42-110g ( a ) DEMAND : Immediate deletion and blocking under FCRA 1681c-2. 
XXXX ( ORIGINAL CREDITOR : XXXX XXXX XXXX  ) Account Number : XXXX Violations : FCRA : 1681e ( b ), 1681i ( a ), 1681g, 1681s2 ( b ), 1681i ( a ) ( 5 ) ( B ), 1681c ( a ) FDCPA : 1692g ( a ), 1692g ( b ), 1692e ( 8 ), 1692d GLBA : 6801 ( b ), 6802 ( a ) Metro 2 : Reporting format violations Connecticut Unfair Trade Practices Act ( CUTPA ) : Conn. Gen. Stat . 42-110b ( a ), 42-110g ( a ) DEMAND : Immediate deletion and blocking under FCRA 1681c-2. 
XXXX XXXX ( ORIGINAL CREDITOR : XXXX XXXX XXXX XXXX Account Number : XXXX Violations : FCRA : 1681e ( b ), 1681i ( a ), 1681g, 1681s2 ( b ), 1681i ( a ) ( 5 ) ( B ), 1681c ( a ) FDCPA : 1692g ( a ), 1692g ( b ), 1692e ( 8 ), 1692d GLBA : 6801 ( b ), 6802 ( a ) Metro 2 : Reporting format violations Connecticut Unfair Trade Practices Act ( CUTPA ) : Conn. Gen. Stat . 42-110b ( a ), 42-110g ( a ) DEMAND : Immediate deletion and blocking under FCRA 1681c-2. 
XXXX XXXX ( ORIGINAL CREDITOR : XXXX XXXX XXXX  ) Account Number : XXXX Violations : FCRA : 1681e ( b ), 1681i ( a ), 1681g, 1681s2 ( b ), 1681i ( a ) ( 5 ) ( B ), 1681c ( a ) FDCPA : 1692g ( a ), 1692g ( b ), 1692e ( 8 ), 1692d GLBA : 6801 ( b ), 6802 ( a ) Metro 2 : Reporting format violations Connecticut Unfair Trade Practices Act ( CUTPA ) : Conn. Gen. Stat . 42-110b ( a ), 42-110g ( a ) DEMAND : Immediate deletion and blocking under FCRA 1681c-2. 
XXXX XXXX ( ORIGINAL CREDITOR : XXXX XXXX XXXX A ) Account Number : XXXX Violations : FCRA : 1681e ( b ), 1681i ( a ), 1681g, 1681s2 ( b ), 1681i ( a ) ( 5 ) ( B ), 1681c ( a ) FDCPA : 1692g ( a ), 1692g ( b ), 1692e ( 8 ), 1692d GLBA : 6801 ( b ), 6802 ( a ) Metro 2 : Reporting format violations Connecticut Unfair Trade Practices Act ( CUTPA ) : Conn. Gen. Stat . 42-110b ( a ), 42-110g ( a ) DEMAND : Immediate deletion and blocking under FCRA 1681c-2. 
XXXX XXXX ( ORIGINAL CREDITOR : XXXXXXXX XXXX XXXX ) Account Number : XXXX Violations : FCRA : 1681e ( b ), 1681i ( a ), 1681g, 1681s2 ( b ), 1681i ( a ) ( 5 ) ( B ), 1681c ( a ) FDCPA : 1692g ( a ), 1692g ( b ), 1692e ( 8 ), 1692d GLBA : 6801 ( b ), 6802 ( a ) Metro 2 : Reporting format violations Connecticut Unfair Trade Practices Act ( CUTPA ) : Conn. Gen. Stat . 42-110b ( a ), 42-110g ( a ) DEMAND : Immediate deletion and blocking under FCRA 1681c-2. 
THE BUREAUS ( ORIGINAL CREDITOR : XXXXXXXX XXXX XXXX XXXX XXXX XXXX Account Number : XXXX Violations : FCRA : 1681e ( b ), 1681i ( a ), 1681g, 1681s2 ( b ), 1681i ( a ) ( 5 ) ( B ), 1681c ( a ) FDCPA : 1692g ( a ), 1692g ( b ), 1692e ( 8 ), 1692d GLBA : 6801 ( b ), 6802 ( a ) Metro 2 : Reporting format violations Connecticut Unfair Trade Practices Act ( CUTPA ) : Conn. Gen. Stat . 42-110b ( a ), 42-110g ( a ) DEMAND : Immediate deletion and blocking under FCRA 1681c-2. 
XXXX Account Number : XXXX Violations : FCRA : 1681e ( b ), 1681i ( a ), 1681g, 1681s2 ( b ), 1681i ( a ) ( 5 ) ( B ), 1681c ( a ) FDCPA : 1692g ( a ), 1692g ( b ), 1692e ( 8 ), 1692d GLBA : 6801 ( b ), 6802 ( a ) Metro 2 : Reporting format violations Connecticut Unfair Trade Practices Act ( CUTPA ) : Conn. Gen. Stat. 42-110b ( a ), 42-110g ( a ) DEMAND : Immediate deletion and blocking under FCRA 1681c-2. 
XXXX Account Number : XXXX Violations : FCRA : 1681e ( b ), 1681i ( a ), 1681g, 1681s2 ( b ), 1681i ( a ) ( 5 ) ( B ), 1681c ( a ) FDCPA : 1692g ( a ), 1692g ( b ), 1692e ( 8 ), 1692d GLBA : 6801 ( b ), 6802 ( a ) Metro 2 : Reporting format violations Connecticut Unfair Trade Practices Act ( CUTPA ) : Conn. Gen. Stat . 42-110b ( a ), 42-110g ( a ) DEMAND : Immediate deletion and blocking under FCRA 1681c-2. 
XXXXXXXX XXXX Account Number : XXXX & XXXX Violations : FCRA : 1681e ( b ), 1681i ( a ), 1681g, 1681s2 ( b ), 1681i ( a ) ( 5 ) ( B ), 1681c ( a ) FDCPA : 1692g ( a ), 1692g ( b ), 1692e ( 8 ), 1692d GLBA : 6801 ( b ), 6802 ( a ) Metro 2 : Reporting format violations Connecticut Unfair Trade Practices Act ( CUTPA ) : Conn. Gen. Stat . 42-110b ( a ), 42-110g ( a ) DEMAND : Immediate deletion and blocking under FCRA 1681c-2. 
XXXX Account Number : XXXX Violations : FCRA : 1681e ( b ), 1681i ( a ), 1681g, 1681s2 ( b ), 1681i ( a ) ( 5 ) ( B ), 1681c ( a ) FDCPA : 1692g ( a ), 1692g ( b ), 1692e ( 8 ), 1692d GLBA : 6801 ( b ), 6802 ( a ) Metro 2 : Reporting format violations Connecticut Unfair Trade Practices Act ( CUTPA ) : Conn. Gen. Stat. 42-110b ( a ), 42-110g ( a ) DEMAND : Immediate deletion and blocking under FCRA 1681c-2. 
XXXX  Account Number : XXXX Violations : FCRA : 1681e ( b ), 1681i ( a ), 1681g, 1681s2 ( b ), 1681i ( a ) ( 5 ) ( B ), 1681c ( a ) FDCPA : 1692g ( a ), 1692g ( b ), 1692e ( 8 ), 1692d GLBA : 6801 ( b ), 6802 ( a ) Metro 2 : Reporting format violations Connecticut Unfair Trade Practices Act ( CUTPA ) : Conn. Gen. Stat. 42-110b ( a ), 42-110g ( a ) DEMAND : Immediate removal of late payments under FCRA XXXX Fraudulent Hard XXXX : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX Demand : Immediate deletion and permanent blocking of these inquiries under FCRA 1681c-2 due to identity theft and lack of verification. 
Incorrect or Unfamiliar Addresses : XXXX XXXX XXXX XXXX XXXX, CT XXXX MIDDLE TPKE XXXX XXXX XXXX, CT XXXX XXXX XXXX XXXX, CT XXXX XXXX XXXX XXXX, CT Demand : Immediate deletion and permanent blocking of these addresses under FCRA 1681c-2 due to identity theft and lack of verification. 
Incorrect Employer Listing : XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX  NA Demand : Immediate deletion and permanent blocking of these employers under FCRA 1681c-2 due to identity theft and lack of verification.

Requested Relief from the CFPB : Immediate enforcement of removal and permanent blocking of all fraudulent and inaccurate accounts listed.

Immediate deletion of all unauthorized hard inquiries.

Correction of all inaccurate personal information, including addresses, employers, and names. 
Provision of updated credit reports from all three bureaus confirming these corrections. 
Implementation of statutory identity theft protections, including fraud alerts. 
Comprehensive investigation and imposition of sanctions for failure to comply with FCRA and FDCPA mandated deadlines. 
Imposition of appropriate fines or disciplinary actions against the bureaus for willful neglect of their legal obligations. 
Supporting Documentation Previously Submitted : Government-issued photo identification Social Security card Official police report documenting identity theft Proof of current residence Original dispute letters TO THE CREDITORS Declaration : I hereby affirm, under penalty of perjury, that all statements provided herein are truthful and accurate to the best of my knowledge. Due to the significant harm caused by the illegal actions of these bureaus and creditors, I request urgent intervention from the CFPB to enforce compliance with federal law, protect my consumer rights, and restore the integrity of my credit report.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation