Consumer complaint received 2020-03-06 00:00:00
Product: Mortgage — Other type of mortgage
Issue: Struggling to pay mortgage — 
Company: Mr. Cooper Group Inc.
State: NC

Complaint narrative:
There is a problem with the HUD 1 statement prepared by XXXX XXXX XXXX where is the proof of who has the lien of title ( legal ) for the property that Nationstar d/b/a/ mr Cooper foreclosed upon. The loan prepared by XXXX XXXX XXXX shows 2 pay offs before the loan was funded. XXXX  XXXX pay off : XXXX XX/XX/XXXX shows a reconveyance with Grantor : XXXX XXXX, XXXX XXXX, XXXX, XXXX XXXX XXXX XXXX, XXXX and Grantees : XXXX XXXX, XXXX XXXX, XXXX, XXXX XXXX XXXX  XXXX, XXXX. 
The question is who or where did XXXX  XXXX get paid off? XXXX XXXX is not XXXX  XXXX. Was indeed the mortgage DOT lien released? XXXX XXXX XXXX was the Lender and filed Chapter XXXX, XX/XX/XXXX ... .where they FDIC insured? We had no problem paying the payments and plus. However after some questions, mainly who are we paying and not receiving answers, we decided to stop not knowing where the money was going. This was called proprietary information. At the time we did not understand, but now do. We signed for a Mortgage with a recourse loan and we had the rights to ask these questions, but however at that point it was an involuntary conversion into a tax matter partnership and the questions were proprietary as in an investment. As partners we weren't sent any information as investors. We decided to stop making payments. XX/XX/XXXX, Aurora XXXX  XXXX became the servicer. When we stopped paying XX/XX/XXXX, 2 months later we were offered a modification, we decided to not accept since we had no excess to proprietary information. If we could not receive information for a mortgage we would not trust them with more financial info. Then 3 months later after the Lender was paid the loss insurance, they sold the service rights and later the loan to a " debt collector '' called Nationstar d/b/a mr Cooper. Of course they could not validate and verify the debt because the tradings of bonds was still going on and deemed the proprietor information A note of default was declared using the DOT, the RECOURSE LOAN, Mortgage and we were supposedly " foreclosed on a RECOURSE LOAN '' which is a Mortgage while we were pulled, kidnapped with stolen identity into a securitization scheme. We have the first lien on the Mortgage with our filed UCC 1 with the Secretary of State in Colorado and recorded papers of status and standing, rescinding all signatures and trustee ships and powers of attorney, a Recorded Intent to Preserve Interest in the Property and a recorded Declaration of Home Steading. All recorded. 
The Private Foundation, XXXX XXXX XXXX owns the property and all the rents and interests of this investment, were foreclosed on with a fictitious mortgage. We had signed over the Grant Deed to XXXX XXXX XXXX and were in a rental agreement with them and paid rent and later evicted under a DOT with an UD when all properties go to zero with the reversionary right going back to the TRUSTS, the Secured Creditors and the Beneficiary of XXXX XXXX XXXX TRUST and ESTATE as recorded in XXXX XXXX, GA Superior Court records. The State of California in a XXXX XXXX XXXX XXXX XXXX XXXX of XXXX XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX and XXXX XXXX who are in XXXX  each on {$7100.00} XXXX on XXXX XXXX of which 10 were entered on out behalf by CA. The FDIC and Federal Housing Director in CA are all involved. Not only were we evicted on the base of a " fictitious mortgage '', but EACH received a 1099-A for XXXX, the year of dispensation, each for the amount of {$690000.00} for taxes. 
Reconstructing the loan shows, that each year for the last 11 years the investment produced a taxable amount of {$690000.00} whereby the taxes were paid except the last year of dispensation when they attributed the to the 2 estates, they did not give the partner the right of reversion. They used the yearly income as rents to the two estates, where treated as renters and attributed the income from the last year to the estates for the estates to pay the taxes. 
We were so called " foreclosed on '', EVICTED but are still in the trades as evidenced in transaction reports we still receive showing not a mortgage, but investments in which the properties value has been reconstituted by XXXX XXXX, Estate as investors evidenced by the reports and calculated by our Accountant until the year of XXXX.

Company response to consumer: Closed with explanation