Consumer complaint received 2024-12-18 00:00:00
Product: Credit card — General-purpose credit card or charge card
Issue: Incorrect information on your report — Account status incorrect
Company: CAPITAL ONE FINANCIAL CORPORATION
State: NJ

Complaint narrative:
I opened up TWO accounts with Capital one. Capital one sold my information to their their trustee XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX who both violated my privacy rights. 

They are reporting negative remarks to : XXXX, XXXX, and XXXX, XXXX XXXX XXXX, XXXX XXXX, etc. According to their terms and conditions my information was not to be shared with any third parties or affiliates. They have listed both accounts as charge off, and has sold my information to two collection agencies ( XXXX XXXX XXXX XXXX XXXX and XXXXXXXX XXXX XXXX ). How are able to collect payment multiple times? 

**CHARGE OFF 's ARE CERTIFICATE OF INDEBTEDNESS WHICH MEANS IT IS INCOME.THE LAW STATES THAT IT IS ILLEGAL TO REPORT TRANSACTION HISTORY. HOW IS A CHARGE OFF STILL REPORTING ON MY CONSUMER ACCOUNT? AND HOW LATE PAYMENTS BEING REPORTED TO MY CONSUMER REPORT? 

I am promised accuracy on my consumer report based on federal law.According to these laws listed below. This is a breech of my privacy rights, which has been violated under several laws. Some Laws which were violated from the credit agencies, creditors, trustee : 1. ) 15 U.S.C 1681 SECTION 602, 15 U.S.C. 1692 States I have the right to privacy.

2. ) 15 U.S.C 1681 Section 604 A Section 2 : States a consumer reporting agency can not furnish a account without my written instructions. I never gave any credit agency or creditor permission.

3. ) 15 U.S.C 1681 B ( 2 ) States if I did not give permission to have anything on my credit report it is not suppose to be there.

4. ) 15 U.S. Code 6802 - Obligations with respect to disclosures of personal information A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unless ( A ) such financial institution clearly and conspicuously discloses to the consumer, in writing or in electronic form or other form permitted by the regulations prescribed under section 6804 of this title, that such information may be disclosed to such third party ; 5. ) 15 U.S. Code 6803 - Disclosure of institution privacy policy 6. ) 15 U.S. Code 6804 - Rulemaking ( A ) In general Except as provided in subparagraph ( C ), the Bureau of Consumer Financial Protection and the Securities and Exchange Commission shall have authority to prescribe such regulations as may be necessary to carry out the purposes of this subchapter with respect to financial institutions and other persons subject to their respective jurisdiction under section 6805 of this title ( and notwithstanding subtitle B of the Consumer Financial Protection Act of 2010 [ 12 U.S.C. 5511 et seq. ] ), except that the Bureau of Consumer Financial Protection shall not have authority to prescribe regulations with respect to the standards under section 6801 of this title.

7. ) 15 U.S. Code 6805 - Enforcement ( a ) In general Subject to subtitle B of the Consumer Financial Protection Act of 2010 [ 12 U.S.C. 5511 et seq. ], this subchapter and the regulations prescribed thereunder shall be enforced by the Bureau of Consumer Financial Protection, the Federal functional regulators, the State insurance authorities, and the Federal Trade Commission with respect to financial institutions and other persons subject to their jurisdiction under applicable law, as follows : ( 1 ) Under section 1818 of title 12, by the appropriate Federal banking agency, as defined in section 1813 ( q ) of title 12, in the case of ( A ) national banks, Federal branches and Federal agencies of foreign banks, and any subsidiaries of such entities ( except brokers, dealers, persons providing insurance, investment companies, and investment advisers ) ; ( B ) member banks of the Federal Reserve System ( other than national banks ), branches and agencies of foreign banks ( other than Federal branches, Federal agencies, and insured State branches of foreign banks ), commercial lending companies owned or controlled by foreign banks, organizations operating under section 25 or 25A of the Federal Reserve Act [ 12 U.S.C. 601 et seq., 611 et seq. ], and bank holding companies and their nonbank subsidiaries or affiliates ( except brokers, dealers, persons providing insurance, investment companies, and investment advisers ) ; 8. ) 16 CFR 313.7 - Form of opt out notice to consumers ; opt out methods. - XXXX, XXXX, OR XXXX NEVER MAILED ME OPT OUT NOTICE. 
9. ) 16 CFR 433.3 - Exemption of sellers taking or receiving open end consumer credit contracts before XX/XX/XXXX from requirements of 433.2 ( a ).

Company response to consumer: Closed with non-monetary relief