Consumer complaint received 2025-04-07 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: OH

Complaint narrative:
Dear CFPB Representative, I am writing to formally request your immediate intervention in addressing several violations of my rights under the Fair Credit Reporting Act ( FCRA ), the Fair Debt Collection Practices Act ( FDCPA ), and the Truth in Lending Act ( TILA ) by the major credit reporting agencies : Experian, XXXX, and TransUnion. Despite numerous disputes, these agencies continue to report open accounts inaccurately, falsely claiming that these accounts have been verified as accurate. This situation has caused significant damage to my credit profile, and I have exhausted all direct channels with the credit reporting agencies to resolve these issues. I am now seeking your assistance to ensure that my rights are protected, and that these violations are addressed promptly. The specific FCRA violations I have identified include : XXXX XXXX XXXX Fair Credit Reporting Act ( FCRA ) Violations - **15 USC 1681i ( a ) : Reinvestigations of Disputed Information** Requires credit reporting agencies to conduct a reasonable investigation of disputed information and correct or delete inaccurate information. - **15 USC 1681i ( a ) ( 1 ) ( A ) : Notice of Dispute** Requires that when a dispute is made, the credit reporting agency must notify the creditor or furnisher of the information being disputed. - **15 USC 1681i ( a ) ( 5 ) ( A ) : Prompt Deletion of Inaccurate Information** Mandates the deletion of inaccurate information from a credit report if the information can not be verified. - **15 USC 1681i ( a ) ( 8 ) : Expedited Dispute Resolution** Provides that the credit reporting agency must resolve disputes in a timely manner, typically within 30 days. - **15 USC 1681b : Permissible Purpose of Reports** Limits the circumstances under which a credit report can be accessed, ensuring it is only used for permissible purposes such as credit evaluations. - **15 USC 1681e ( b ) : Accuracy and Integrity of Information** Requires that credit reporting agencies follow reasonable procedures to ensure that the information they report is accurate and complete. - **15 USC 1681g : Disclosures to Consumers** Grants consumers the right to request and obtain a copy of their credit report and information about their credit file, including information that is being disputed. - **15 USC 1681h : Disclosure of Sources of Information** Requires that when a consumer disputes an item, the credit reporting agency must provide the consumer with the sources of the information. - **15 USC 1681m : Notice of Negative Information** Requires that if negative information is used in a credit decision, the consumer must be notified. - **15 USC 1681n : Civil Liability for Willful Noncompliance** Allows consumers to seek damages for willful noncompliance with FCRA requirements. - **15 USC 1681o : Civil Liability for Negligent Noncompliance** Allows for damages in cases of negligent noncompliance with FCRA provisions XXXX XXXX XXXX XXXX  Fair Debt Collection Practices Act ( FDCPA ) Violations - **15 USC 1692d : ** Prohibits debt collectors from engaging in conduct that harasses, oppresses, or abuses any person. - **15 USC 1692j : ** Prohibits furnishing certain deceptive forms. - **15 USC 1692g : ** Requires debt collectors to provide validation of debts. - **Section 807 : ** Prohibits the use of any false, deceptive, or misleading representation. XXXX XXXX XXXX Truth in Lending Act ( TILA ) Violations - **15 USC 1601 et seq. : TILA Disclosure Requirements** If any inaccuracies or discrepancies in the terms and disclosures of the accounts are found, they must be corrected immediately. XXXX XXXX XXXX Additional Violations - **18 USC 1028 ( a ) ( 7 ) : ** Addresses issues related to identity theft. - **15 USC 1681a ( k ) ( B ) ( iv ) ( ll ) : ** Relates to the misuse of personal information. Given the severity of these violations, I request the CFPB 's oversight and enforcement to ensure that the credit reporting agencies comply with federal regulations and correct or delete the inaccurate information from my credit reports. Specifically, I ask that the CFPB instruct these agencies to provide the precise documentation requested in my validation letters without requesting a copy of my driver 's license as proof. If the agencies are unable to validate the debts in accordance with the law, I demand that these accounts be immediately removed from my credit report. Continued false reporting constitutes a federal violation, and I expect the CFPB to ensure that my rights are upheld. XXXX XXXX XXXX  Fair Debt Collection Practices Act ( FDCPA ) Violations - **15 USC 1692g ( b ) : Validation of Debts** I have disputed the validity of the debts in question. Until the debt collector provides proper validation, they must cease all collection activities. Despite my request for validation, no verification has been provided, and thus, these accounts must be removed from my report. XXXX XXXX XXXX XXXX XXXX XXXX Accounts : 1. Account name : XXXX XXXX  Account number XXXX Date opened : XX/XX/XXXX Balance : {$8100.00} 2. Account name : XXXX XXXX  Account number XXXX Date opened : XX/XX/XXXX Balance : {$0.00} Paid in settlement. {$11.00}, XXXX written off. 3. Account name : XXXX XXXX XXXX XXXX Account number : XXXX Date opened : XX/XX/XXXX Balance : {$6300.00} 4. Account name : XXXX XXXX  Account number XXXX Date opened : XX/XX/XXXX Balance : {$1200.00} 5. Account name : XXXX XXXX  Account number XXXX Date opened : XX/XX/XXXX Balance : {$1200.00} 5. Account name : XXXX XXXX  Account number : XXXX Date opened : XX/XX/XXXX Balance : {$10000.00} 6. Account name : XXXX  XXXX XXXX XXXX  Account number XXXX Date opened : XX/XX/XXXX Balance : {$23000.00} 7. Account name : XXXX XXXX Account number XXXX Date opened : XX/XX/XXXX Balance : {$1200.00} 8. Account name : DEPT OF ED/XXXX  Account number XXXX Date opened : XX/XX/XXXX Balance : {$2200.00} 10. Account name : XXXX XXXX  Account number XXXX Date opened : XX/XX/XXXX Balance : {$1200.00} 11. Account name : DEPT OF ED/XXXX  Account number XXXX Date opened : XX/XX/XXXX Balance {$1600.00} 12. Account name : DEPT OF ED/XXXX  Account number XXXX Date opened : XX/XX/XXXX Balance {$5100.00} 13. Account name : DEPT OF ED/XXXX  Account number XXXX Date opened : XX/XX/XXXX Balance {$1700.00} 14. Account name : DEPT OF ED/XXXX Account number XXXX Date opened : XX/XX/XXXX Balance {$1200.00} 15. Account name : DEPT OF ED/XXXX Account number XXXX Date opened : XX/XX/XXXX Balance {$3500.00} 16. Account name : DEPT OF ED/XXXX Account number XXXX Date opened : XX/XX/XXXX Balance {$560.00} 17. Account name : DEPT OF ED/XXXX  Account number XXXX Date opened : XX/XX/XXXX Balance {$1800.00} 18. Account name : DEPT OF ED/XXXX  Account number XXXX Date opened : XX/XX/XXXX Balance {$1500.00} 19. Account name : DEPT OF ED/XXXX Account number XXXX Date opened : XX/XX/XXXX Balance {$1800.00} 20. Account name : DEPT OF ED/XXXX  Account number XXXX Date opened : XX/XX/XXXX Balance {$1500.00} 21. Account name : DEPT OF ED/XXXX  Account number XXXX Date opened : XX/XX/XXXX Balance {$1900.00} XXXX. Account name : DEPT OF ED/XXXX  Account number XXXX Date opened : XX/XX/XXXX Balance {$3600.00} XXXX. Account name : DEPT OF ED/XXXX  Account number XXXX Date opened : XX/XX/XXXX Balance {$2100.00} XXXX. Account name : DEPT OF ED/XXXX  Account number XXXX Date opened : XX/XX/XXXX Balance {$1800.00} XXXX. Account name : DEPT OF ED/XXXX  Account number XXXX Date opened : XX/XX/XXXX Balance {$1800.00} XXXX Account name : DEPT OF ED/XXXX  Account number XXXX Date opened : XX/XX/XXXX Balance {$610.00} XXXX. Account name : DEPT OF ED/XXXX  Account number XXXX Date opened : XX/XX/XXXX Balance {$2600.00} XXXX. Account name : DEPT OF ED/XXXX  Account number XXXX Date opened : XX/XX/XXXX Balance {$2200.00} XXXX. Account name : DEPT OF ED/XXXX Account number XXXX Date opened : XX/XX/XXXX Balance XXXX XXXX. Account name : DEPT OF ED/XXXX  Account number XXXX Date opened : XX/XX/XXXX Balance {$1800.00} XXXX. Account name : DEPT OF ED/XXXX  Account number XXXX Date opened : XX/XX/XXXX Balance {$1000.00} XXXX. Account name : DEPT OF ED/XXXX  Account number XXXX Date opened : XX/XX/XXXX Balance {$1600.00} XXXX. Account name : DEPT OF ED/XXXX  Account number XXXX Date opened : XX/XX/XXXX Balance {$1000.00} XXXX. Account name : DEPT OF ED/XXXX  Account number XXXX Date opened : XX/XX/XXXX Balance {$1600.00} XXXX. Account name : DEPT OF ED/XXXX  Account number XXXX Date opened : XX/XX/XXXX Balance {$1600.00} XXXX. Account name : DEPT OF ED/XXXX  Account number XXXX Date opened : XX/XX/XXXX Balance {$1600.00} XXXX XXXX XXXX XXXX XXXX date opened XX/XX/XXXX balance {$6300.00} Account Name XXXX  XXXX XXXX XXXX  Account Number XXXX Date Opened XX/XX/XXXX Balance {$22000.00} Account Name XXXX XXXX Account Number XXXX Balance {$360.00} Date Opened XX/XX/XXXX Account Name XXXX XXXX Balance {$2800.00} Account Number XXXX Date Opened XX/XX/XXXX Account Name XXXX XXXX Account Number XXXX Date Opened XX/XX/XXXX Balance {$2900.00} Account Name XXXX XXXX Account Number XXXX Account Type Credit card Responsibility Individual Date Opened XX/XX/XXXX Status Balance {$520.00} Balance Updated XX/XX/XXXX Recent Payment- Account Info Account Name XXXX XXXX Account Number XXXX Account Type Credit card Responsibility Individual Date Opened XX/XX/XXXXXXXX  Fraudulent addresses XXXX XXXX XXXX XXXX XXXX, OH XXXX Name spelling XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX Sincerely, XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief