Consumer complaint received 2015-08-13 00:00:00
Product: Mortgage — Conventional fixed mortgage
Issue: Application, originator, mortgage broker — 
Company: CARDINAL FINANCIAL COMPANY, LIMITED PARTNERSHIP
State: AZ

Complaint narrative:
Below is a chain of e-mails. I was supposed to get my appraisal fee refunded and it never happened. It was supposed to happen in 1 day but it 's been 20 days. I want my appraisal fee refunded. 




I have not received the appraisal back yet. When can I expect it to be refunded? 

Check out my XXXX reviews XXXX XXXXBranch ManagerNMLS # XXXX XXXXXXXXXXXXConnect with Prospect : From : XXXX XXXX XXXX XXXX : XXXXXXXXXXXX XXXX Sent : Wednesday, XXXX XXXX, 2015 XXXX XXXXTo : XXXX XXXXCc : XXXX XXXX ; XXXX XXXX ; XXXX XXXXSubject : Re : UpdateI directed the XXXX to return it just now upon your confirmation, it should return to your account tomorrow. 


XXXX XXXX XXXX Chief of Mortgage OperationsCardinal Financial Company, XXXXXXXX XXXX XXXX XXXX, XXXX XXXX, XXXX, NC XXXX : ( XXXX ) XXXX | F : ( XXXX ) XXXX : //www.cardinalfinancial.com/This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender. This message contains confidential information and is intended only for the individual named. If you are not the named addressed you should not disseminate, distribute or copy this email. Please notify the sender immediately by email if you have received this email by mistake and delete this email from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibitedOn Wed, XXXX XXXX, 2015 at XXXX XXXX, XXXX XXXX & lt ; XXXXXXXXXXXX & gt ; wrote : Ok when will it get returned? 




Check out my XXXX reviewsXXXX XXXXBranch ManagerNMLS # XXXX XXXXXXXXXXXXConnect with Prospect : From : XXXX XXXX XXXX XXXX : XXXXXXXXXXXX XXXX Sent : Wednesday, XXXX XXXX, 2015 XXXX XXXXTo : XXXX RapaportCc : XXXX XXXX ; XXXX XXXX ; XXXX XXXX : XXXX : UpdateReturning to your credit card/debit card that you paid with. 

I will get the docs redraw/redisclose tonight at 4.625 %. 


XXXX XXXX XXXX Chief of Mortgage XXXX XXXX XXXX, Limited XXXX XXXX XXXX XXXX, XXXX XXXX, XXXX, NC XXXX : ( XXXX ) XXXX | F : ( XXXX ) XXXX : XXXX email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender. This message contains confidential information and is intended only for the individual named. If you are not the named addressed you should not disseminate, distribute or copy this email. Please notify the sender immediately by email if you have received this email by mistake and delete this email from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in XXXX on the contents of this information is strictly prohibitedOn Wed, XXXX XXXX, 2015 at XXXX PM, XXXX XXXX & lt ; XXXXXXXXXXXX & gt ; wrote : Ok let 's do that. How is the appraisal coming back? On my debit or in check form?

Company response to consumer: Closed