Consumer complaint received 2025-06-29 00:00:00
Product: Checking or savings account — Checking account
Issue: Problem with a lender or other company charging your account — Transaction was not authorized
Company: WELLS FARGO & COMPANY
State: DE

Complaint narrative:
Hello my name is XXXX XXXX Im seeking legal support and representation in a IIED claim against Wells Fargo Bank, Im a victim of Wells Fargo bad and deceptive business practices. Two of my accounts were set-off in error and my identity was stolen by way of them enrolling me in a product that I didnt ask for. This has contributed to my mental breakdown and Im still under the XXXX XXXX XXXX  to this day. I believe this is the cause of my mental health issues. I didnt lose any money, but I have been XXXX XXXXXXXX by these crimes against me, therefore not able to produce and provide for myself. Ive been surviving on state benefits for the last 10 years in Delaware. I had a successful XXXX XXXX  before this happened and was at peak performance, while I was working hard to make a honest living, Wells Fargo was committing illegal transfers from my accounts and stealing my personal information. 
Wells Fargo notified about these issues XXXX the actual incident went down between XXXX and XXXX, my mental breakdown came in XXXX. I just got notice in XXXX and have been seeking remedy from Wells Fargo through there mediation program. They are not denying the claims and have been more than willing to talk to me and get a resolution. I currently have XXXX verified claims open invitation to mediation to get a resolution. I need help proving injury and damage and solidify a IIED ( INENTIONAL INFLICTION EMTIONAL DISTRESS ). 
The past 4 years Ive been doing investigation through there system trying to figure out how much money was transferred through my accounts which has gotten me In the same place which is an invitation to mediation. So I recently went into mediation with them over one of claims and they only offered XXXX $ with my right to sue still intact. I have two more invitations to mediation. I want to get the most out of these claims so Im seeking legal counsel.

The strange thing is that I didnt go looking for this issue 
the issue actually hunted me down, Im originally from XXXX and lived there when the criminal activity went down. I ended homeless in XXXX due to m being evicted out my home by the sheriff. I ended up in Delaware were I stayed at the XXXX XXXX XXXX  for at least 7 months until the city found me more stable housing. Im telling you because. Someone at Wells Fargo had to hunt me down to let me know about these problems and they found almost 9 years later. Im saying this to say that they are highly motivated in getting a resolution and remedy but I need help and legal support in order to get the real Justice I deserve and I believe that Justice is at least me getting 13 years of lost productivity due to me being XXXX and not being able work and future losses because I still havent recovered my XXXX XXXX which Im working hard to do.

If you can help me that would be a great blessing to me or refer me to someone who will. 

Thanks Phone : XXXX Email : XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation