Consumer complaint received 2024-06-29 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: AMERICAN EXPRESS COMPANY
State: FL

Complaint narrative:
American Express Blue Cash Preferred XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX It is critical to point out that XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I am protected under ADA Act of 1990 as a person with XXXX. I was approved for a American Express Blue Cash Account XXXX XXXX in XX/XX/XXXX. I communicated with American Express on more than one occasion that I require large print statements to best digest the terms of this account but they yessed me to death never received big print disclosures at all to date!! Further, I also communicated on at least 15 + occasions conveying my objectives in obtaining and being qualified for the American Express Blue Cash Account XXXX XXXX was to pay my Property Taxes for XXXX. 

American Express was only focused upon selling me the features & benefits but never ever ever pointung out the terms & conditions of my membership. Be aware that I have been an American Express customer for over 30+ years to date. The ensuing manipulation has never occurred to me to date. 

The deceptive and manipulative nature of my business with American Express is that I charged on XX/XX/XXXX " {$2100.00} '' and American Express Endorsed this transaction 100 % allowing me to charge over my Credit Limit of {$2000.00} by only {$150.00}! As such my ADA Act of 1990 civil rights have been compromised & violated in Epic proportion!! American Express by Never sending or adjusting my account to extra large print I would have made a different Financial decision as Amex Acted in Bad Faith, Deceptively, and with Profit Motivators as their only motivation-Greedy for the interest Charges at the Expense and Peril of me and people like me with Disabilities. 
The consequences caused and continue to cause me to date Significant Damages to my Credit Worthiness by the Negligence of American Express their Lack of pre-emptive Action is incredibly Egregious and Exploitive to my Credit Reputation with XXXX XXXX XXXX XXXX!! 

At No Time did they disclosure in a detailed and comprehensive form, fit, or function clarity by which American Express will & did Report to All Three Credit Reporting Agencies ; XXXX, XXXX. And XXXX the {$150.00} over the Credit Limit with Devastating 7 year perpetual Impact. But they promoted me spending over my Credit Limit and Condoned this behavior so they could Squeeze every last XXXX XXXX in interest charges effectuated by endorsing me to Charge over my Credit Limit with No Care, Consequences, or foresight to them just me!! 

The Damaged is Significant as my Credit scores took a Huge Hit by 'going down XXXXXXXX XXXX  for {$150.00}. 
It was NOT worth it to obtain this card.I want American Express to be held Accountable for exposing me to such Large Loss of my Credit Worthiness, placing me in a very very compromised position likenend to a 3 bureau score reduction similar to a : Foreclosure and or a Bankruptcy. 
Its Complete insanity to me that they take on No Responsibility-these Amex XXXX pass it onto me from my actions not theirs and now my Credit Worthiness is trashed while they laugh & Profit upon my Misfortune. 

Here is the transaction : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX

Company response to consumer: Closed with explanation