Consumer complaint received 2025-02-03 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Credit inquiries on your report that you don't recognize
Company: Spring Oaks Capital, LLC
State: FL

Complaint narrative:
TO ; CONSUMER FINANCIAL PROTECTION BUREAU ( CFPB ) FORMAL COMPLAINT REGARDING UNLAWFUL DEBT REPORTING AND VIOLATIONS OF CONSUMER PROTECTION LAWS COMPLAINANT : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX FL, XXXX RESPONDENT : XXXX XXXX XXXX, XXXX XXXX XXXX SUBJECT : FORMAL COMPLAINT TO DISPUTE DEBT VALIDITY, REMOVE INACCURATE CREDIT REPORTING, AND SEEK RELIEF FOR VIOLATIONS OF CONSUMER PROTECTION LAWS Dear Consumer, Financial Protection Bureau : I am submitting this formal complaint against SPRING OAKS CAPITAL , LLC, for multiple violations of federal consumer protection laws, including the Fair Debt Collection Practices Act ( FDCPA ), 15 U.S.C. 1692 et seq., and the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681 et seq. This entity 's actions have significantly harmed my financial standing and creditworthiness, and I am seeking immediate relief and corrective action. 

XXXXL BACKGROUND : Unlawful Transfer and Notification Delay : On XX/XX/XXXX, XXXX XXXX XXXX XXXX XXXX allegedly sold my account to SPRING OAKS CAPITAL , LLC. I was never notified of this transaction within the legally required timeframe, violating FDCPA and FCRA provisions on consumer notification and dispute rights. 

Incorrect Address and Lack of Proper Notification : SPRING OAKS CAPITAL , LLC allegedly sent notification of this transfer to an incorrect address, where I have not resided since XXXX. This failure to properly notify me deprived me of my right to dispute this debt in a timely manner. 

Unlawful Credit Reporting : Without first notifying me or obtaining confirmation, SPRING OAKS CAPITAL , LLC reported a negative account status to the credit reporting agencies. This action damaged my creditworthiness and directly violated FCRA 1681s-2 ( a ) ( 1 ) ( A ), which mandates that debt collectors ensure the accuracy and validity of a debt before reporting it to credit bureaus.

Harm to My Financial Standing : Due to the unlawful and untimely reporting of this disputed debt, I have suffered financial harm, loss of credit opportunities, and undue stress, as I have been denied access to financial resources that would have otherwise been available to me. 

Failure to Provide Timely Dispute Opportunity : SPRING OAKS CAPITAL , LLC waited over a year before formally disclosing the sale of this account, thereby violating my right to dispute the debt within the legal timeframe under federal consumer protection laws. 



VIOLATIONS OF FEDERAL LAW : I. VIOLATION OF THE FAIR DEBT COLLECTION PRACTICES ACT ( FDCPA ), 15 U.S.C. 1692 et seq.

Failure to Notify Me of Debt Transfer promptly ( 15 U.S.C. 1692g ) : The FDCPA mandates that a debt collector provides written notice of a debt within five ( 5 ) days of its initial communication with a consumer. I did not receive such notice in a legally compliant timeframe. 

Unfair or Deceptive Practices ( 15 U.S.C. 1692e & 1692f ) : SPRING OAKS CAPITAL , LLC engaged in false, deceptive, or misleading representations by failing to properly inform me of debt ownership, making it impossible for me to verify the legitimacy of the claim. 


II. VIOLATION OF THE FAIR CREDIT REPORTING ACT ( FCRA ), 15 U.S.C. 1681 et seq.

Failure to Conduct Proper Investigation Before Reporting ( 15 U.S.C. 1681s-2 ( a ) ( 1 ) ( A ) ) : SPRING OAKS CAPITAL , LLC negligently or willfully failed to verify the accuracy of the debt before reporting it to consumer credit bureaus. 

Failure to Provide Opportunity for Dispute ( 15 U.S.C. 1681i ) : I was denied the right to dispute the reported debt before it negatively impacted my credit history.

Reporting Inaccurate Information ( 15 U.S.C. 1681e ( b ) ) : SPRING OAKS CAPITAL , LLC reported an account without ensuring that it was legally enforceable against me, resulting in false and damaging credit reporting.

Company response to consumer: Closed with non-monetary relief