Consumer complaint received 2025-04-29 00:00:00
Product: Debt collection — Other debt
Issue: False statements or representation — Impersonated attorney, law enforcement, or government official
Company: CASHCALL, INC.
State: CA

Complaint narrative:
Subject : Complaint Against XXXX  XXXX XXXX XXXX  for Fraudulent Activity To Whom It May Concern : I am writing to formally file a complaint against a business identifying itself as XXXX XXXX XXXX XXXX. I believe this entity is engaged in fraudulent and deceptive practices based on the following : * Date of Interaction : XX/XX/XXXX, at approximately XXXX XXXX  * Initial Contact : My sister, XXXX, was first contacted and provided me with a case number and the firm 's contact information. Before I could respond, I received a call from ( XXXX ) XXXX from a man claiming to be hired to serve me legal documents. He then transferred me to XXXX XXXX XXXX XXXX at ( XXXX ) XXXX. 
* Firms Claimed Address : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX * Name ( XXXX ) of Individuals Involved : Not provided Nature of the Complaint : The firm claimed they were collecting on a {$3500.00} debt related to a Cash Call loan from XXXX. They referenced my full Social Security number and stated I had missed a court date. I was told I could settle the debt, under legal threat, by paying them directly. 
This is a clear scam. Cash Call has been out of business for years, and I paid this debt off in XXXX through XXXX. Over the last 18 years, I have received multiple fraudulent calls ( approximately four ) from different entities claiming to collect on this same debt. The first two times, I paid the second of which was legitimate. However, these continued attempts are fraudulent, and this latest version seems to be the most aggressive. 
During my call : * I was refused the firms address until I gave them my case number. 
* When I asked for a court case number and hearing date, they stalled and changed their language to say the number was an " internal file number. '' * When I said I couldn't find any court record under the case number they gave me, they hung up on me. 
Further red flags : * The phone number ( XXXX ) XXXX is marked Potential Spam online. 
* The case number provided ( XXXX ) does not exist in the court system. 
* Their representative dodged multiple requests for basic public information, like court filing details or their legal credentials. 
I have recorded much of the interaction and saved call logs and screenshots. 
This is not just about my personal experience. These scammers are likely targeting others, particularly vulnerable populations like the elderly, using personal data like Social Security numbers to coerce payment for false debts. They are impersonating a legitimate law firm and leveraging fear of legal action to scam money. 
I request that your office investigate and take appropriate enforcement action against this organization. This ongoing predatory behavior must be stopped. 
Thank you for your time and attention to this matter. 
Sincerely, XXXX

Company public response: Company believes complaint caused principally by actions of third party outside the control or direction of the company
Company response to consumer: Closed with explanation