Consumer complaint received 2026-04-15 00:00:00
Product: Student loan — Private student loan
Issue: Dealing with your lender or servicer — Received bad information about your loan
Company: MOHELA
State: MI

Complaint narrative:
I am disputing student loan debt currently serviced by MOHELA related to my attendance at the XXXX XXXX XXXXXXXX XXXX XXXX XXXXXXXX. I enrolled based on representations regarding job placement rates, career support, and the overall value of the program. These representations were material to my decision to enroll and take on substantial student loan debt. In reality, the school failed to provide meaningful job placement assistance, and the outcomes did not align with what was represented during enrollment. The lending associated with this program was predatory in nature, as I was encouraged to take on significant debt without a realistic assessment of employment outcomes or the true value of the education. The schools closure further demonstrates the lack of long-term value and eliminated any remaining access to career services or institutional support. I have submitted two prior applications disputing this debt and provided substantial supporting evidence of misconduct and misrepresentation. Both were denied without adequately addressing the evidence presented. Despite these ongoing disputes, MOHELA continues to service and collect on this debt. I believe this obligation is the result of misleading and deceptive practices and does not represent a valid or enforceable debt. I am requesting a formal review of the loans validity, proper consideration of the evidence already submitted, and appropriate relief, including discharge or cessation of collection activity. If you want to push even harder ( more legal tone ), I can tighten it furtherbut this version already hits pressure + credibility + documentation history, which is exactly what you want. The loans were XXXX until very recently. I believe it was XXXX for 1 of the 2. I also want to see the loan agreements with my father Good additionsthose strengthen your complaint. Heres an updated version that includes : XXXX MOHELA transition Prior denials Request for loan agreements ( with your father ) Stronger predatory lending angle Updated CFPB Complaint ( Paste This ) I am disputing student loan debt currently serviced by MOHELA related to my attendance at the XXXX XXXX XXXX XXXXXXXX XXXX XXXXXXXX. These loans were previously serviced by XXXX until recently. I enrolled based on representations regarding job placement rates, career support, and the overall value of the program. These representations were material to my decision to enroll and take on substantial student loan debt. In reality, the school failed to provide meaningful job placement assistance, and the outcomes did not align with what was represented. The lending associated with this program was predatory in nature, as I was encouraged to take on significant debt without a realistic assessment of employment outcomes or the true value of the education. The schools closure further demonstrates the lack of long-term value and eliminated any remaining access to career services or institutional support. I have submitted two prior applications disputing this debt and provided substantial supporting evidence. At least one of these applications was submitted while the loans were serviced by XXXX. Both applications were denied without adequately addressing the evidence presented. Despite these ongoing disputes, MOHELA continues to service and collect on this debt. I believe this obligation is the result of misleading and deceptive practices and does not represent a valid or enforceable debt. Additionally, I am requesting copies of all original loan agreements, including any co-signer agreements involving my father, as I do not currently have access to the full executed documents. I am requesting a formal review of the loans validity, proper consideration of the evidence already submitted, and appropriate relief, including discharge or cessation of collection activity

Company response to consumer: Closed with explanation