Consumer complaint received 2025-04-06 00:00:00
Product: Debt collection — Payday loan debt
Issue: False statements or representation — Attempted to collect wrong amount
Company: National Credit Adjusters, LLC
State: FL

Complaint narrative:
Consumer Financial Protection Bureau Complaint Date : XX/XX/year> To Whom It May Concern, This is a formal complaint and legal demand against National Credit Adjusters , LLC ( NCA ) for multiple violations of the Fair Debt Collection Practices Act ( FDCPA, 15 U.S.C. 1692 et seq. ), the Fair Credit Reporting Act ( FCRA, 15 U.S.C. 1681 et seq. ), and the Florida Deceptive and Unfair Trade Practices Act ( FDUTPA, Fla. Stat. 501.201 et seq. ). 

NCA is unlawfully furnishing and continuing to report two accounts on my credit profile that : 1. Have been sold to third-party debt buyers 2. Are no longer legally owned or serviced by NCA, and 3. Have never been properly validated under federal law.

Accounts in Dispute : XXXX. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX allegedly sold to XXXX XXXX XXXX XXXX, then to several other entities ) XXXX. XXXX XXXX XXXX XXXX XXXX XXXX XXXX ( allegedly sold to XXXX XXXX XXXX XXXX XXXX and many others ) Red Flags & Legal Violations by NCA : 1. Ongoing Credit Reporting Without Legal Ownership NCA continues to report both accounts to the credit bureaus despite clear documentation showing the debts were sold. 
FCRA Violation : Furnishing information that is outdated, unverifiable, or inaccurate ( 15 U.S.C. 1681s-2 ( a ) ( 1 ) ( A ) ).

FDCPA Violation : Falsely representing the character and legal status of the debt ( 15 U.S.C. 1692e ( 2 ) ( A ) ). 

2. Failure to Provide Adequate Debt Validation NCAs so-called verification consisted of a generic 13-page contract devoid of : Account-level statements Payment history Fee and interest breakdowns Assignment documentation This fails to meet the standard under FDCPA 809 ( b ) and will not satisfy a court or regulator.

3. No Proof of Chain of Title or Assignment NCA has not provided any legally binding assignment or bill of sale from : XXXX to XXXX XXXX XXXX to NCA Or any subsequent transfers Without this, NCA has no standing to collect or report these debts. 

4. Deceptive Use of Template Contracts as Proof Submitting pre-filled or unsigned agreements that could apply to any consumer is not validation. 
This is a deceptive practice intended to mislead consumers and regulators. 

5. Conflicting and Inflated Balances The amount reported by NCA differs from amounts disclosed by the original creditors. 
No accounting has been provided to justify the increased balances. 
This is a clear violation of FCRA accuracy requirements and raises concerns of illegal fee-stacking or re-aging. 


FDUTPA Violations : Account XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX APR : 29.99 % on a {$300.00} credit limit Annual Fee : {$25.00} ( 8.3 % of the credit line ) No grace period, default acceleration, and buried arbitration/jury trial waiver These terms are predatory, procedurally unconscionable, and violate Floridas consumer protection laws. They reflect a gross imbalance in bargaining power and are structured to create defaultnot repayment. 

Account XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX : {$400.00} Finance charge : {$45.00} APR : 132.46 % These terms are shockingly excessive and match the profile of high-interest, rollover-inducing payday lending abuse. Even if the originator is exempt under state law, NCA is notand NCAs attempt to enforce or report these debts is an unfair or deceptive act under FDUTPA. 


My Demands : I am demanding immediate corrective action : 1. Immediate deletion of both accounts from all credit bureaus ( XXXX, XXXX, XXXX ) 2. A full itemized breakdown of each debt ( interest, fees, charges, dates of default ) 3. Proof of legal assignment and ownership from the original creditor to NCA 4. A copy of NCAs license to collect in the state of Florida 5. A written statement confirming permanent cessation of all reporting and collection activity. 

6. Additionally, I am demanding a complete and unredacted chain of title for both accounts, including all purchase agreements, assignment contracts, and transfer documentation between each and every entity that has owned or serviced the debts from origination to presentincluding, but not limited to, XXXX XXXXXXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, and any intermediary agencies. This is required under 15 U.S.C. 1692g ( b ) for proper debt validation, and under FCRA 623 ( b ) to support the accuracy of information being furnished to the credit bureaus. 


Conclusion : Your continued reporting of accounts you no longer own, without providing proper validation, is unlawful. If this matter is not resolved within 15 business days, I will pursue all available legal remedies, including but not limited to : Civil litigation under FDCPA, FCRA, and FDUTPA Filing supplemental complaints with the Florida Attorney General Petitioning for damages and injunctive relief through a court of competent jurisdiction This is your opportunity to correct the record. Failure to do so will result in legal escalation.

Sincerely, XXXX XXXX

Company response to consumer: Closed with explanation