Consumer complaint received 2017-03-06 00:00:00
Product: Student loan — Non-federal student loan
Issue: Dealing with my lender or servicer — Received bad information about my loan
Company: Navient Solutions, LLC.
State: CA

Complaint narrative:
I know at this point I do n't know what can be done about this but let me break this down to you as easily as I can ; I moved to XXXX County a month after I graduated XXXX back in XX/XX/XXXX. Money my parents set aside for me for college, gifts and my life were put into a school I got absolutely nothing from for an extremely short period of time attending at XXXX XXXX XXXX XXXX. I started in XX/XX/XXXX or so and ended in XX/XX/XXXX or so I thought. I withdrew from their school under the given facts that I was hating was I before loved, getting nothing out of their unaccredited classes and wasted all my money that was saved. I decided to exit out ( which I did ) and I had a status of " Withdrawn '' from their school. My parents helped on a couple loans but did a loan consolidation paying off my whole loan which was under XXXX or so but years moving place to place, figuring out what I was going to do next I had no idea what they meant. I kept everything from the very first original signed loan documents. I have over XXXX pages scanned showing my original loan documents, 2nd copies modified copies and more and more my documentation for these loans became double the amount and other loans my family and i were unaware of! I think you might have a better idea of what 's going on here than I do I hope. This has taken me over a year to organize, still trying to understand these loans that do n't add up, letting my parents keep up on my student loans just so it wo n't hit their perfect credit and i 'm exhausted! These people have made it impossible for me to go back to school which I have been wanting to do for far too long now! I know we paid more than what was owed, i know things were fraudulently modified somewhere and i 'm sick of living paycheck to paycheck because of these guys! I want to pursue a better life and career! I want to give my parents more than what they have graciously have done for me! Please give me any advice at all here! I will do and get whatever you need because I know the facts here are far too clear. Below is a case similar to mine or almost exactly the same. As stated in regards Last week, the parties in a class action lawsuit accusing student loan company Navient Corp. of misappropriating advance payments on student loan accounts reached a settlement agreement, according to court documents.Lead plaintiff XXXX XXXX alleged in her class action lawsuit that the student loan company Navient engaged in an " unfair, deceptive and illegal '' practice by taking extra money that borrowers made toward their debt and applied it to future payments instead of applying it to the principal balance. 
XXXX further alleged that by applying these additional payments to future payments, Navient was able to keep interest payments higher. 
" Logically, the student loan borrower would pay less interest thereafter on a {$9900.00} principal balance, rather than a {$10000.00} principal balance, '' XXXX said in her class action lawsuit describing a situation in which a borrower paid an extra {$100.00} on a {$10000.00} loan. " If, however, '' the Navient class action lawsuit continued, " defendants refused to apply the {$100.00} extra loan payment to principal only, but rather applied it ahead to future payments or to other loans, the student loan borrower who should only accrue interest on {$9900.00} would still actually pay interest on the higher {$10000.00} principal amount. " The loan company is an offshoot of the massive student loan company XXXX, according to court documents. Navient had engaged in a protracted legal battle in response to the student loan class action lawsuit alleging that the plaintiff 's counsel was not qualified to act as the representative for the class because he and the plaintiff are married. Navient 's argument was dismissed in U.S. District Court because the judge determined that since the Class had not even been certified!

Company response to consumer: Closed with explanation