Consumer complaint received 2024-01-13 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: CAPITAL ONE FINANCIAL CORPORATION
State: GA

Complaint narrative:
I am writing to formally dispute the accuracy, fairness, and validity of information erroneously reported on my credit files by Capital One, and subsequently maintained by XXXX, XXXX, and XXXX. The persistent presence of inaccuracies within my credit reports flagrantly violates my rights as a consumer, as protected under the 15 U.S. Code 1681a | 15 U.S. Code 1681e | 15 U.S. Code 1681i.

The inaccuracies in the reports pertain to the following discrepancies in reporting by Capital One to the respective credit bureaus : Opening Date : Capital One reported to XXXX the account was opened on XX/XX/XXXX, while reporting to XXXX and XXXX it was opened on XX/XX/XXXX. 
Last Payment Date : Capital One reported to XXXX and XXXX the last payment was made on XX/XX/XXXX, whereas XXXX shows the last payment as XX/XX/XXXX. 
Account Closure : Capital One reported to XXXX the account was closed on XX/XX/XXXX, but no closure reporting was made to XXXX and XXXX. Yet Capital One alleged that I made a payment on XX/XX/XXXX but how would i make a payment to a closed account? 22 days after the supposedly closure date High Balance : Discrepancies exist in reported high balances, with XXXX and XXXX showing {$270.00}, and XXXX reporting {$220.00}. 
These inconsistencies not only fail to reflect accurate information but also significantly impact my credit report, misrepresenting my credit history and influencing my creditworthiness. Such discrepancies blatantly violate consumer rights outlined in the 15 U.S. Code 1681a, which mandates accurate, complete, and verifiable information within consumer reports. 
Additionally, these inaccuracies and discrepancies are in direct contravention of other pertinent consumer protection laws, including but not limited to : Fair Credit Reporting Act ( FCRA ) Fair and Accurate Credit Transactions Act ( FACTA ) Consumer Financial Protection Bureau ( CFPB ) guidelines I am deeply disappointed by the actions of Capital One and the failure of XXXX, XXXX, and XXXX to ensure maximum accuracy in reporting. Despite my previous attempts to rectify this matter through multiple correspondences, these inaccuracies persist, and your response indicating " verified '' is erroneous. It has come to my attention that late payments have been reported on this account, despite the fact that I have never had the opportunity to use the account. This situation is deeply troubling, as it not only misrepresents my financial history but also defames my character by suggesting negligence in managing credit. 

To provide some context, the account in question is a secured credit card with a modest {$220.00} credit limit. I took the initiative to fund this card with my own money as part of my effort to establish credit at a young age. Unfortunately, due to circumstances beyond my control, I never had the chance to use this account. Given that I never made any purchases or payments on this card, it is perplexing and concerning to see late payments reported. 

I must emphasize that, at the time I acquired this secured credit card, I was young and lacked sufficient knowledge about credit management. It was my earnest attempt to build a positive credit history, and the inaccuracies in reporting have cast a shadow on my financial reputation.

Company response to consumer: Closed with explanation