Consumer complaint received 2025-09-06 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: FORD MOTOR CREDIT CO.
State: NC

Complaint narrative:
I HAVE BEEN IN CONTACT WITH THE ID DEPARTMENT SINCE XXXX OF XXXX  AND TO BE HONEST THEY ARE A LAUGHING JOKE. I HAVE SUBMITTED COURT DOCS AND POLICE REPORTS, IDENTITY THEFT REPORTS AND DISMISSAL FROM THERE ON ATTORNEY DISMISSING THE CIVIL CASE AGAINST ME. NOW I HAVE BEEN IN CONTACT WITH XXXX XXXX A BOARD MEMBER OF FORD CREDIT AT THE OFFICE OF THE PRESIDENT AND WENT AND HAD A SIT DOWN MEETING WITH HER AND HER PRIVATE INVESTIGATORS AND CONSUMER AFFAIRS DIVISION. I TOLD THEM AD SHOWN THEM WHAT THEY ID DEPARTMENT IS DOING AND ASK THE CREDIT BUREAUS TO UNBLOCK THE FORD MOTOR ACCOUNT. THEN THEY STATED AND SENT ME A PROOF LETTER THEY ARE HAVING XXXX DEPARTMENT INVESTIGATED FOR TRADE LINE FRAUD AND ABUSE OF THERE POWER. MY ATTORNEYS XXXX XXXX HAD XXXX  AND XXXX  SERVED WITH PROOF OF WHAT FORD CREDIT XXXX DEPARTMENT IS SUPPLYING THEM TO ASK THE CREDIT BUREAUS TO UNBLOCK. ONEOF THE CRAZIEST THINGS WAS I XXXX XXXX IS A LYER AND THE POLICE REPORT IS FAKE AND FTC IDENTITY IS FAKE, WELL XXXX XXXX PERSONALLY CALLED AND VERIFIED IT WAS TOTALLY REAL AND THEN I SHOWED HER WHEN THE ACCOUNTS WERE OPENED I WASNT EVEN IN THE COUNTRY WITH A STAMPED PASSPORT AND THEN WERE I DISPUTED THE XXXX FORD INQUIRE THE DAY THE INQUIRE CAME THROUGH AND THEN I FOUND THE PHONE CONVERSATION TELLING THE GENTLEMEN NAMED XXXX I DIDNT APPLY FOR ANY LOAN WITH FORD AND WOULDNT AND THEN SHOWING THE ACTION NEVER SOLD THIS TRUCK AND THAT TRUCK HAS NEVER BEEN REPOED. THEN THE TRUCK WAS TITLED UNDER MY NAME WITH A CERTIFIED LETTER SHOWING THAT VIN HAS NEVER BEEN TITLED TO ME AND I HAVE NEVER HAD ANY FORD PRODUCT TITLED TO ME IN NC AT ALL. THEN THE PREMIER RECOVERY WHO WAS PAID TO LOCATE THE TRUCK STATED TO XXXX XXXX HE WAS PAID BY FORD SKIP TEAM TO LOCATE THE TRUCK AND TAKE IT STRAIGHT BACK TO XXXX TO THE XXXX XXXX AND HE WILL PAY YOU CASH, SO XXXX WITH XXXX XXXX STATED UNDER OATH WITH XXXX XXXX AND THE INVESTIGATORS FORD CREDIT KNEW IT WAS FRAUD AND WANTED THE DEAL UNWIND AND XXXX XXXX PAID XXXX XXXX IN CASH AND XXXX BONUS, XXXX PROVIDED THE CHEST CAMERA FOOTAGED TO THE FORD INVESTIGATORS AND XXXX XXXX AND WHAT HE SAID WAS I WAS TOLD TO KEEP MONTH SHUT AND YOU DIDNT SEE ANYTHING. HE STATED HE PICKED UP THE TRUCK IN XXXX NC WITH LAW ENFORCEMENT AND THE SEARCHED THE TRUCK AND A XXXX XXXX ID WITH XXXX XXXX SS CARD WAS IN THE CONSOLE. I FILED SUIT AGAINST FORD CREDIT BACK IN XXXX AND FORD ATTORNEYS WERE SERVED BUT THEN MY ATTORNY GOT A LETTER STATING THEY DO NOT ANY LONGER HELP FORD CREDIT OR FORD MOTORS ON ANY LEGAL ISSUES BUT THEY TURNED IT OVER TO FORD CREDIT IN HOUSE LEGAL TEAM BUT THEY NEVER SHOWED UP FOR COURT IN XXXX NC SO A JUDGEMENT WAS PLACED AGAINST XXXX  AND YES XXXX XXXX AND FORD INVESTIGATORS HAVE IT AND ARE TRYING TO SETTLE WITH ME AND I WILL NOT SETTLE, I WANT JUSTICE OF EVERYONE IN THE ID DEPARTMENT TO LOSE THERE JOBS. THEN IT WAS ON THE NEWS IN XXXX NC AND XXXX NC WITH A NEW REPORTER TRYING THE FACTS OF THE CASE AND HOW FORD CREDIT AND FORD CREDIT ID DEPARTMENT HANDLES FRAUD. NOW THE OWNER OF THAT TRUCK WHO FORD CLAIMS I BOUGHT STATED HE BOUGHT THE TRUCK NEW WITH XXXX MILES ON IT MET WITH XXXX XXXX AND FORD INVESTIGATORS AND ALL HES PAPERWORK SHOWS HE PAID XXXX AND IT WAS NEW AND THEN IN THE COMMENTS IN THE WE OWE WARRANTY STARTS AT XXXX AND THE BASIC WARRANTY RUNS OUT AT XXXX AND THE XXXX  RUNS OUT AT XXXX SO HOW DID FORD CREDIT REPO IT FROM ME AND THEN RUN IT THROUGH THE ACTION AND THEN LOSE MONEY AND PLUS NEVER TITLE IT AND THEN A FORD STORE THAT SOLD IT TO ME THEY SAID SELL IT AS NEW. THEN THE XXXX REPORT STATED IT WAS PURCHASED NEW AND ONLY HAS XXXXNE OWNER AND YOU KNOW WHO PULLED THAT REPORT, XXXX XXXX AND THE FRAUD INVESTIGATOR WITH FORD CONSUMER AFFAIRS, HE STATED SOMETHING IS FISHY AND DOESNT MAKE ANY SINCE WHAT FORD CREDIT IS DOING AND IT CLEARLY LOOKS LIKE FORD CREDIT IS HIDING SOMETHING. THEN HE STATED THEY KEEP TELLING THE CREDIT BUREAUS XXXX XXXX XXXX SIGNED WITH INK TO PAPER, NOPE IT WAS ALL DIGITAL ACCORDING WHAT THE PAPERWORK XXXX  HAS THAT THE XXXX DEPARTMENT SENT THEM, THEIS ACCOUNT WILL ALWAYS BE BLOCKED NON MATTER WHAT BECAUSE I HAVE COURT ORDER FROM A JUDGE AND NOW XXXX  LEGAL TEAM HAS LOOK INTO THIS TRADE LINE FRAUD AND ALL THE MESS THE XXXX DEPARTMENT IS CAUSING AND XXXX XXXX ASK TO HAVE THE REPORT INTERNAL WERE FORD CREDIT AND XXXX DEPARTMENT IS ASKING TO HAVE THE ACCOUNT UNBLOCK. SO I THINK IN THE NEXT COUPLE OF WEEKS SOMEONE WILL BE FIRED BECAUSE YOU GIRLS IN THE ID DEPARTMENT ARE ALL UNDER INVESTIGATION BY YOUR OWN AT FORD AND HAVE BEEN FOR XXXX MOS. WHEN THEY CAUGHT XXXX SHE WILL BE SERVED TO BE IN COURT AND I HOPE SHE DOESNT COME WERE THEY LOCK HER UP

Company response to consumer: Closed with explanation