Consumer complaint received 2026-04-05 00:00:00
Product: Debt collection — Medical debt
Issue: Attempts to collect debt not owed — Debt is not yours
Company: Synergetic Communication Inc
State: GA

Complaint narrative:
I received a call one afternoon ( a call I recorded by the way ), and after returning the call, I explained to the person on the other line that I received a call from this number and was returning the call. a man or woman with a Jamaican accent informed me that it was an attempt to collect a debt, which I promptly denied. I told them I do not oew anybody any money, but that person immediately started asking me why I owed a debt and did not pay and this was a collection attempt etc. I became heated because as far as I know, I do not owe anyone any money. I asked them to send me certified mail or something with a breakdown of the supposed debt, as well as the debtor, their address and email. Thus person proceeds to tell me I owed money and was running away etc so I berated them and yelled at them as well. I again repeated that they should send me the information I asked for. After getting off the phone, I received a text message saying " this is Synegersic communications and I owe {$1600.00} '' and needed to communicate with them to pay them. I blocked the number thinking it was a prank or scam call. They'd call XXXX or 4 times a day with different numbers, even though I was aware there were laws against such. Last week ( XXXX XXXX, XXXX ), I checked my credit on credit Karma and saw that they sent my account for collections. I immediately disputed the charges with Transunion and Equifax but it was not posted to Experian. Transunion immediately made a ruling that the collections was valid after contactuling the said company. I disputed again and same result. Finally, I contacted my insurance company ( XXXX ) and received a printout of a bill that the initial debtor tried to get paid but which was determined to be fraudulent as they were already paid for the service but tried to double charge. The tricare representative asked why this vompany was coming after me since 1. This service was not billable to me. 2. It was over 8 yrs ago and I never received any communication regarding this supposed debt till 9yrs later. I told him I didn't know either and he advised that I may need to get a lawyer to handle this issue because this is not right. I disputed the collections again with XXXX and they claim they mailed the response this time. I do not and did not owe the original company as my insurance covers me as a military member and services were paid so, this was a fraudulent attempt to muscle me to give this company who bought the supposed debt from the original company to make some money. I feel their action is criminal, asinine and borderline mob tactics and strong arming. They harassed me and still do, leaving voicemails even after putting this supposed debt on my credit. If there is a way to fine them for this harassment, I want to follow through with with and would provide all the details of our interactions if need be. I contacted you to get help with making them do the right thing but if this fails, I will be contacting a lawyer ( either civilian or military ), to handle it.

Company response to consumer: Closed with explanation