Consumer complaint received 2025-04-09 00:00:00
Product: Prepaid card — Government benefit card
Issue: Problem with a purchase or transfer — Charged for a purchase or transfer you did not make with the card
Company: FISERV FINXACT CORE
State: CA

Complaint narrative:
Dispute Number- XXXX XX/XX/year> XXXX XXXX XXXX XXXX {$600.00} Posted Date XX/XX/year> XX/XX/year> XXXX XXXX, {$180.00} Posted Date XX/XX/year> XX/XX/year> XXXX XXXX XXXX {$100.00} Posted Date XX/XX/year> XX/XX/year> XXXX XXXX XXXX {$100.00} Posted Date XX/XX/year> XX/XX/year> XXXX XXXX XXXX {$100.00} Posted Date XX/XX/year> XX/XX/year> XXXXXXXX XXXX, XXXX Posted Date XX/XX/year> XX/XX/year> XXXX XXXX XXXX {$100.00} Posted Date XX/XX/year> XX/XX/year> XXXX XXXX, {$700.00} Posted Date XX/XX/year> XX/XX/year> XXXX XXXX, {$84.00} Posted Date XX/XX/year> XX/XX/year> XXXX  XXXX XXXX XXXX {$1300.00} Posted Date XX/XX/year> XX/XX/year> XXXX  XXXX XXXX {$20.00} Posted Date XX/XX/year> XX/XX/year> XXXX  XXXX XXXX {$5.00} Posted Date XX/XX/year> XX/XX/year> XXXX XXXX XXXX XXXX {$300.00} Posted Date XX/XX/year> XX/XX/year> XXXX XXXX XXXX XXXX {$200.00} Posted Date XX/XX/year> XX/XX/year> XXXX XXXX XXXX XXXX {$200.00} Posted Date XX/XX/year> XX/XX/year> XXXX  XXXX XXXX XXXX {$390.00} Posted Date XX/XX/year> XX/XX/year> XXXX XXXX, {$140.00} Posted Date XX/XX/year> XX/XX/year> XXXX XXXX, {$450.00} Posted Date XX/XX/year> XX/XX/year> XXXX XXXX, {$200.00} Posted Date XX/XX/year> XX/XX/year> Bass Gas, {$180.00} Posted Date XX/XX/year> XX/XX/year> XXXX  XXXX XXXX XXXX {$100.00} Posted Date XX/XX/year> XX/XX/year> XXXX XXXX {$20.00} Posted Date XX/XX/year> XX/XX/year> XXXX XXXX XXXX XXXX {$100.00} Posted Date XX/XX/year> XX/XX/year> XXXX  XXXX, {$31.00} Posted Date XX/XX/year> XX/XX/year>XXXX XXXX XXXX, {$200.00} Posted Date XX/XX/year> XX/XX/year> XXXX XXXX, {$200.00} Posted Date XX/XX/year> XX/XX/year> XXXX XXXX XXXX XXXX, {$64.00} Posted XXXX XX/XX/year> XXXX Gas, {$100.00} Posted Date XX/XX/year> XX/XX/year> XXXX XXXX, {$100.00} Posted Date XX/XX/year> XX/XX/year> XXXX  XXXX, {$25.00} Posted Date XX/XX/year> XX/XX/year> XXXX  XXXX, {$25.00} Posted Date XX/XX/year> XX/XX/year> XXXX XXXX, {$50.00} Posted Date XX/XX/year> XX/XX/year>XXXX XXXX XXXX, {$100.00} Posted Date XX/XX/year> XX/XX/year>XXXX XXXX XXXX, {$100.00} Posted Date XX/XX/year> XX/XX/year>XXXX XXXX XXXX, {$100.00} Posted Date XX/XX/year> XX/XX/year> BXXXX XXXX, {$83.00} Posted Date XX/XX/year> XX/XX/year> XXXX XXXX XXXX XXXX {$3.00} Posted Date XX/XX/year> XX/XX/year>XXXX XXXX XXXX, {$100.00} Posted Date XX/XX/year> XX/XX/year> XXXX XXXX, {$100.00} Posted Date XX/XX/year> XX/XX/year> XXXX XXXX {$100.00} Posted Date XX/XX/year> XX/XX/year>XXXX XXXX XXXX, {$40.00} Posted Date XX/XX/year> XX/XX/year> XXXX XXXX, {$40.00} Posted Date XX/XX/year> XX/XX/year> XXXX, {$100.00} Posted Date XX/XX/year> XX/XX/scrub>XXXX XXXX XXXX, {$100.00} Posted Date XX/XX/year> XX/XX/year>XXXX XXXX XXXX {$2.00} Posted Date XX/XX/year> XX/XX/year> XXXX XXXX, {$2.00} Posted Date XX/XX/year> XX/XX/year>XXXX XXXX XXXX XXXX, {$16.00} Posted XXXX XX/XX/year> XXXX, {$.00} Posted XXXX XX/XX/year> XX/XX/year> XXXX XXXX, {$23.00} Posted Date XX/XX/year> XX/XX/year> XXXX XXXX XXXX {$3.00} Posted Date XX/XX/year> XX/XX/year> XXXX XXXX, {$10.00} Posted Date XX/XX/year> XX/XX/year> XXXX XXXX {$32.00} Posted Date XX/XX/year> XX/XX/year>XXXX XXXX XXXX, {$200.00} Posted Date XX/XX/year> XX/XX/year> XXXX XXXX, {$200.00} Posted Date XX/XX/year> XX/XX/year> XXXX XXXX XXXX, {$24.00} Posted Date XX/XX/year> XX/XX/year> XXXX XXXX, {$2.00} XXXX XXXX XX/XX/year> XX/XX/year> EFT, {$100.00} Posted XXXX XX/XX/year> XX/XX/year> XXXX XXXX, {$20.00} Posted Date XX/XX/year> XX/XX/year> XXXX, {$100.00} Posted XXXX XX/XX/year> XX/XX/year> XXXX XXXX XXXX, {$7.00} Posted Date XX/XX/year> XX/XX/year> XXXX XXXX, {$100.00} Posted Date XX/XX/year> XX/XX/year>XXXX XXXX XXXX XXXX XXXX, {$20.00} XXXX XXXX XX/XX/year> XX/XX/year>XXXX XXXX XXXX, {$20.00} Posted Date XX/XX/year> XX/XX/year>XXXX XXXX XXXX, {$20.00} Posted Date XX/XX/year> I have sent Money Network documents showing that I was not in my home state of California when these transactions occurred XXXX The majority of these transactions took place in California, wi ty a few transactions taking place in the state of XXXX. I was in XXXX  during the holidays with family because we had a death in the family. I have even asked if XXXX XXXX  would find a way to get footage of some of these ATM transactions and they refused to do so. I am willing to send in my photo ID at anytime if needed, and they refused to allow me to do so. I have been a victim of identity theft, in which I have had a fraudulent bank account opened in my name at XXXX XXXX, as well as some fraudulent credit cards being opened in my name.

Company response to consumer: Closed with explanation