Consumer complaint received 2024-11-13 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: CA

Complaint narrative:
I am writing to formally dispute inaccurate and harmful information reported by Experian and XXXX regarding a repossession on my credit report. Despite multiple attempts to address these discrepancies directly with the credit bureaus, the errors persist in violation of federal regulations, creating an unjustly negative impact on my credit score. I request immediate deletion of the disputed account XXXX based on the following legal grounds : 1. **Failure to Provide Accurate Reporting in Accordance with Metro 2 Guidelines** Under the Metro 2 reporting standards, credit bureaus are required to furnish complete and accurate information. This account, listed with an original balance of ** $ XXXX and a remaining balance of ** $ XXXX, does not reflect accurate account handling or the correct reporting procedures as mandated by the XXXX 's guidelines. These inaccuracies have been repeatedly validated by Experian and XXXX without proper investigation, which fails to meet the standards set by Metro 2 and is a direct violation of my rights as a consumer.

2. **Violation of the Fair Credit Reporting Act ( FCRA ) - 15 U.S.C. 1681** Under FCRA , credit reporting agencies must perform a reasonable investigation upon dispute. However, Experian and XXXX have merely verified erroneous information without addressing the inaccuracies, in violation of **15 U.S.C. 1681i**. Furthermore, by continuing to report this disputed information inaccurately, these bureaus fail to ensure maximum accuracy as required under **15 U.S.C. 1681e ( b ) **.

3. **Failure to Issue IRS 1099-C for Canceled Debt** The Fair Debt Collection Practices Act ( FDCPA ) and U.S. Tax Code require that when a creditor writes off a debt of {$600.00} or more, they must issue an IRS 1099-C form to the debtor . As this account reflects a balance of ** $ XXXX after an alleged ** $ XXXX write-off, the original creditor was required to issue a XXXX to both the IRS and me. Failure to do so violates federal tax regulations and renders the remaining balance inaccurately reported. This omission has caused undue financial and credit harm, as I am not able to verify the cancellation of the debt as per federal guidelines.

4. **Breach of 14th Amendment Due Process Protections** My continuous efforts to resolve this dispute have been met with neglect, as Experian and XXXX have validated the inaccurate information without proper verification or remedy, disregarding due process rights as guaranteed by the 14th Amendment. I have not been afforded a fair opportunity to dispute and correct these errors, leaving my credit report unlawfully and detrimentally impacted. 

Given the aforementioned legal grounds, I request that the Consumer Financial Protection Bureau ( CFPB ) intervene and compel Experian and XXXX to delete this inaccurate account from my credit report immediately. The continued inclusion of this erroneous information is detrimental to my financial wellbeing and infringes on my rights under the FCRA, FDCPA, Metro 2 guidelines, and the 14th Amendment.

Please confirm receipt of this dispute and notify me of the actions taken to resolve this matter. I expect a resolution promptly to prevent further harm to my credit report and financial stability. 

Thank you for your immediate attention to this urgent matter.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation