Consumer complaint received 2025-01-01 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Experian Information Solutions Inc.
State: AZ

Complaint narrative:
I am filing a complaint against XXXXXXXX XXXX for violating my rights under the Fair Credit Reporting Act ( FCRA ), specifically Section 1681a ( 2 ) ( ii ). This section defines a " consumer report '' as information used to assess a consumer 's credit capacity, which includes transaction history such as account balances, payment history, and other data that reflects my ability to manage credit. I believe that XXXX XXXX has reported incorrect or incomplete transaction history to a consumer reporting agency, which has impacted my credit capacity and, consequently, my ability to access credit. As a result of these inaccurate entries, my XXXX XXXX has been negatively impacted, and I was rejected for several loan applications. Experian, XXXX, and XXXX are all consumer reporting agencies who have participated in producing violations to my rights alongside XXXX XXXX XXXX XXXX XXXXXXXX. I am also filing a complaint against XXXX XXXX XXXX  for violating my rights under the Fair Credit Reporting Act ( FCRA ), particularly Section 1681a ( 2 ) ( ii ). This section defines a " consumer report '' to include information used to assess a consumer 's credit capacity, which includes credit utilization, payment history, and other financial data that reflect my ability to manage credit. I believe that XXXX XXXX XXXX has illegally reported my credit utilization, which has adversely affected my XXXX XXXX and my ability to obtain credit as I have observed reports to all three-credit reporting agencies, Experian, XXXX, and XXXX. This illegal and unauthorized reporting of my credit utilization has caused a significant drop in my XXXX XXXX, which, in turn, has negatively affected my ability to qualify for credit products, such as loans or credit cards. The inflated utilization rate reported by XXXX has misrepresented my credit capacity and caused harm to my financial standing. XXXX has also violated 16 CFR 433.2 which prohibits creditors from reporting misleading or inaccurate information to credit reporting agencies. XXXX XXXX XXXX has violated this regulation by reporting incorrect credit utilization that misrepresents my actual creditworthiness. Specifically, the reported credit utilization is based on an outdated or incorrect balance, which has caused me harm by misleading potential creditors about my ability to handle credit. 16 CFR 433.3 further builds on this and explicitly prohibits creditors from reporting misleading or deceptive credit information. These inaccurate reporting 's of my credit utilization has led to misleading evaluations of my creditworthiness, causing harm to my XXXX XXXX my ability to access credit. I am also filing a complaint against the consumer reporting agencies Experian, XXXX, and XXXX for violating my rights under the Fair Credit Reporting Act ( FCRA ), specifically Section 1681 concerning permissible purposes for credit inquiries, as well as 17 CFR 424 related to promotional inquiries.I believe that Experian, XXXX, and XXXX have allowed promotional inquiries to be made on my credit file without my consent and in violation of the FCRA. Promotional inquiries refer to credit inquiries made by lenders or marketers to offer pre-approved credit or other services to consumers. These inquiries are only permissible under certain conditions, and I do not recall authorizing such inquiries. FCRA Section 1681b specifies that a consumer reporting agency may only disclose consumer information to a third party for specific permissible purposes. Promotional inquiries, which are often used by marketers, do not constitute a permissible purpose unless the consumer has opted in or authorized such use. 17 CFR 424 further provides that promotional inquiries may only be made if the consumer has consented or if the inquiry falls within a category of permissible purposes, such as a credit transaction or the evaluation of an offer for credit based on the consumer 's prior consent or participation.

All included companies have also violated my rights pursuant to the Privacy Act of 1974 ( 5 U.S.C. 552a ) which ensures that personal information is only used and disclosed for purposes that are authorized by law. The Privacy Act prohibits the disclosure of personal information without the consent of the individual, except under specific conditions.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation