Consumer complaint received 2025-05-31 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: EQUIFAX, INC.
State: NY

Complaint narrative:
CFPB Complaint Narrative Against Equifax Regarding Inaccurate Reporting of XXXX Account I am submitting this formal complaint against Equifax for their continued reporting of inaccurate and potentially fraudulent information regarding a tradeline from XXXX XXXX XXXX, listed as XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, on my Equifax credit report. The account shows a high balance of {$370.00} and a reported late payment, with an open date of XX/XX/2024. 

Timeline of Events : XX/XX/2024 : I first noticed the appearance of this account on my credit report. I have no knowledge of ever opening this account, nor did I authorize any transaction with XXXX XXXX or its affiliates. 

XX/XX/2024 : I submitted a dispute to Equifax under my rights afforded by the Fair Credit Reporting Act ( FCRA ), XXXX XXXX. XXXX ( a ), requesting investigation and removal of the account due to its inaccuracy. 

XX/XX/2024 : Equifax responded claiming the account was " verified as accurate '' without providing any meaningful documentation or validation from the furnisher, which is a direct violation of FCRA 1681s-2 ( b ), which requires a reasonable reinvestigation when a dispute is submitted. 

Legal Violations : Account : XXXX ( XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ) Violation of FCRA 1681i ( a ) Failure to conduct a reasonable reinvestigation of a disputed item.

Violation of FCRA 1681s-2 ( b ) Furnishers failure to properly verify the accuracy of the disputed data after being notified.

Violation of FCRA 1681e ( b ) Equifaxs failure to maintain reasonable procedures to ensure maximum possible accuracy.

Potential violation of FDCPA 807 ( 15 U.S.C. 1692e ) If this debt was sold or assigned to XXXX XXXX, and it's being misrepresented as valid, this could constitute a deceptive collection practice. 

Personal Impact : As a result of this inaccurate and unverified reporting, my credit score has been adversely affected, which has resulted in financial harm including denial of credit, increased interest rates, and emotional distress. I have spent significant time and effort attempting to resolve this matter through the appropriate dispute channels, to no avail. 

Requested Resolution : I am requesting that the Consumer Financial Protection Bureau investigate this matter and hold Equifax accountable for its failure to : Properly investigate and remove unverifiable and potentially fraudulent information. 

Uphold their obligations under federal law as a consumer reporting agency. 

I am also requesting : Immediate deletion of the XXXX account ( XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  ) from my Equifax credit report. 

A full reinvestigation with proper documentation, including the original signed contract or validation of the alleged debt. 

Compensation or regulatory penalties if violations are confirmed. 

I urge the CFPB to intervene and ensure my rights as a consumer under the FCRA and FDCPA are fully protected.

Company response to consumer: Closed with explanation