Consumer complaint received 2025-01-16 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: TX

Complaint narrative:
XX/XX/XXXX Subject : Formal Complaint Against Experian, XXXX, and XXXX Regarding Inaccurate Late Payment Reporting on XXXX  Account Dear CFPB, I am filing a formal complaint against Experian, XXXX, and XXXX for their failure to correct inaccurate information regarding late payments reported on my credit report for the XXXX account. Despite my multiple requests for correction ( letters dated XX/XX/XXXX, XX/XX/XXXX, and XX/XX/XXXX ), these inaccuracies persist, causing undue harm to my creditworthiness. This inaction is a direct violation of the Fair Credit Reporting Act ( FCRA ) and the Truth in Lending Act ( TILA ). 
Account Information : Account Name : XXXX Account Number : XXXX High Balance : {$220.00} ( XXXX and Experian ), {$200.00} ( XXXX ) Credit Limit : {$200.00} Balance Owed : {$0.00} Account Status : Closed Payment Status : Late 60 Days ( XXXX and XXXX XXXX ; Current ( Experian ) Creditor Remarks : Canceled by credit grantor ( XXXX ), Account closed due to inactivity ( Experian ), Closed or paid account/XXXX balance ( XXXX ) Discrepancies Identified : 1. Inconsistent Payment Status : XXXX and XXXX report a " Late 60 Days '' payment status, while Experian reports the account as " Current. '' 2. Inconsistent Late Payment History : XXXX and Experian show late payments in XX/XX/XXXX and XX/XX/XXXX. 

XXXX shows late payments in XX/XX/XXXX and XX/XX/XXXX. 
3. Inconsistent Reporting Dates : Last Verified : XX/XX/XXXX ( XXXX ), XX/XX/XXXX ( Experian ), XX/XX/XXXX ( XXXX ). 

Date of Last Activity : XX/XX/XXXX ( XXXX ), XX/XX/XXXX ( XXXX ). 

Date Reported : XX/XX/XXXX ( XXXX ), XX/XX/XXXX ( Experian ), XX/XX/XXXX ( XXXX ). 
4. Inconsistent Creditor Remarks : XXXX : " Canceled by credit grantor. '' Experian : " Account closed due to inactivity. '' XXXX : " Closed or paid account/XXXX  balance ; Accounts closed by credit grantor. '' Legal Violations : FCRA Violations : 15 U.S. Code 1681i : Credit reporting agencies are required to ensure the accuracy of information in consumer files. Despite my disputes, inaccuracies remain unaddressed. 

15 U.S. Code 1681b : The reporting of inaccurate late payments violates my rights to privacy and confidentiality by misrepresenting my payment history.

TILA Violations : 15 U.S. Code 1666b : Creditors must provide periodic statements at least 21 days before the payment due date. The inaccuracies in late payment reporting suggest non-compliance with this provision. 
Protection Against Non-Payment of Obligations Act ( PAANL ) : This act requires creditors to provide timely statements, ensuring consumers are not unfairly penalized. The reporting errors directly contradict this requirement. 
Impact : The inaccurate reporting of late payments has caused significant damage to my XXXXredit score and reputation, hindering my ability to obtain credit on fair terms. Furthermore, the continued inaction of Experian, XXXX, and XXXX violates my federally protected consumer rights. 
Desired Resolution : 1. Immediate removal of the inaccurate late payment notations from my credit report across all three credit bureaus. 
2. Written confirmation of the corrections from Experian, XXXX, and XXXX. 
If this issue is not resolved promptly, I am prepared to escalate my complaint further, including pursuing legal action and filing additional complaints with relevant oversight agencies. 
Thank you for your attention to this matter. I trust the CFPB will address these violations to ensure compliance with federal laws and protect my consumer rights. 
Sincerely, XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation