Consumer complaint received 2024-09-03 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: EQUIFAX, INC.
State: TX

Complaint narrative:
XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX  XXXX XXXX : XX/XX/XXXX SSN : XXXX Consumer Financial Protection Bureau ( CFPB ) XXXX XXXX XXXXXXXX XXXX XXXXXXXXXXXX XXXX XXXXXXXX Subject : Formal Complaint Regarding Discrepancies in Reporting oXXXX XXXX Account by Credit Bureaus Dear CFPB Representative XXXX I am writing to file a formal complaint concerning the persistent discrepancies and incorrect information being reported on my SYNCB/RMSTGO account by XXXX, XXXX, and Equifax XXXX Despite disputing these inaccuracies twice with both the credit bureaus and the CFPB, no corrective action has been taken. 
Account Information : XXXX o Account # : XXXX o High Balance : {$10000.00} ( XXXX ), {$8500.00} ( Equifax ) o XXXX Owed : {$0.00} o Date of Last Activity : XX/XX/XXXX ( XXXX ), XX/XX/XXXX ( Equifax ) o XXXX Reported : XX/XX/XXXX ( XXXX ), XX/XX/XXXX ( XXXX ), XX/XX/XXXX ( Equifax ) o XXXX Opened : XX/XX/XXXX ( XXXX ), XX/XX/XXXX ( XXXX, Equifax ) o XXXX Date : XX/XX/XXXX ( XXXX ) o Account Rating : Paid ( XXXX, XXXX ), Derogatory ( Equifax ) o XXXX Status : Account not disputed ( All ) o Account Description : XXXX XXXX XXXX XXXX XXXX  XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX ( XXXX XXXX XXXX XXXXXXXX XXXX ( Equifax ) o Account Status XXXX Closed o Payment Status : Collection/Chargeoff o Creditor Remarks : Payment after charge off/collection ( XXXX ), Account legally paid in full for XXXX than the full balance ( XXXX ), Settlement accepted on this account ( Equifax ) o Credit Limit : {$8600.00} Legal Grounds : In accordance with FCRA regulations, I demand that only accurate, true, complete, and mandated information be reported. Any other details that do not meet these criteria should be annulled until adequately proven. It is my legal right to insist that any flawed information, whether directly or indirectly related to potentially injurious data, be corrected or removed immediately. I do not authorize the reporting of any misinformation now or ever, and I request that the credit bureaus review and ensure full compliance with the laws governing the reporting of consumer credit profiles. 
Specific Concerns : XXXX. Inaccurate XXXX of XXXX XXXX : o I do not authorize the reporting of any other names, aliases, addresses, SSNs, dates of birth, telephone numbers, employers, or co-applicants. Any such information should be removed immediately unless legitimate authority to retain or report it is provided. 
XXXX. Discrepancies in Account Reporting : o The information being reported by the credit bureaus about my XXXX account is inconsistent, with significant differences across XXXX, XXXX, and Equifax. This inconsistency creates confusion and could negatively impact my creditworthiness. 
Prior Disputes : This account has been disputed twice with both the credit bureaus and the CFPB, yet the inaccuracies remain unchanged. This failure to correct the information is a direct violation of my rights under 15 U.S. Code 1681i - Procedure in case of disputed accuracy. 
Requested Resolution : I request the CFPB to take immediate action to enforce compliance with FCRA requirements. Specifically, I demand : XXXX. The immediate correction or deletion of the inaccurate information related to my SYNCB/RMSTGO account across all credit bureaus. 
XXXX. A thorough investigation into the reasons why previous disputes have not been adequately resolved. 
XXXX. Written confirmation from XXXX, XXXX, and Equifax that the inaccuracies have been corrected or removed. 
Please find attached the relevant documentation, including my previous dispute letters, responses from the credit bureaus, and copies of my current credit reports showing the discrepancies. 
Thank you for your attention to this matter. I trust that the CFPB will ensure that my rights as a consumer are upheld and that this issue is resolved promptly. 
Sincerely, XXXX XXXX XXXX XXXX

Company response to consumer: Closed with explanation