Consumer complaint received 2020-02-03 00:00:00
Product: Debt collection — I do not know
Issue: Attempts to collect debt not owed — Debt was paid
Company: Keith D. Weiner & Associates Co., L.P.A.
State: OH

Complaint narrative:
I have a civil judgment from Keith D Weiner & associated which I had been paying on at {$75.00} per month. I changed banks and previously had an auto draft Payment arrangement. I had received a letter stating they had received my payment and to call the office. I called the office and was told that my XXXX was {$75.00} which happened to be the same amount as my payment arrangement I found that odd and ask for that in writing I never received it. The next thing I knew I was being garnished a month later. 

XXXX County Municipal Court case # XXXX judgment amount was supposed to be {$400.00}, they garnished {$1000.00} creating an overpayment of {$600.00}. Three garnishments were taken from my paychecks on XX/XX/XXXX, XX/XX/XXXX & XX/XX/XXXX. I was paying for a judgment that had already been satisfied, and they wouldnt stop garnishing my pay. I called the office on several occasions. I spoke to a collector named XXXX - every time I ask him why are you still garnishing my pay for a job that is already paid he said I dont know. When I asked him how can I get this garnishment to stop he said I dont know. I asked him who is going to refund my overpayment he said I dont know. 

After disconnecting the call I called back and asked for his manager whose name was XXXX as well. I left him a message twice and never received a callback. My message was very clear I left my number as well and still no call back its been 10 days. 

I called XXXX Clerk talked to XXXX in the clerks Civil Division, She had advised me that Keith D Weiner and associates had never sent over a release, In addition I checked today and no release was sent. Furthermore they stated they do have a small overpayment thats going to be released to no one basically, stating that Keith D Weiner and associates has file an entry that any overpayment needs to be sent back to my employer and they havent done that either. 

Today I received an email from HR that said I have to get my refund from KDW or the courts. 

Keith D Weiner is keeping my overpayment. 
In addition they sent me a release stating the judgment was satisfied, they sent one to XXXX our payroll company, but didnt send one to the court. The court said that they will not except my fax copy that they need it from the actual plaintiffs attorney. In addition they dont have any entry stating that they can refund the overpayment, if they have one nor is Keith D Weiner and associates returning my call about the overpayments. 

Its now just a few dollars its {$600.00} in overpayment. 
In addition a copy of the judgment that I received, is not correct. As I have been paying {$75.00} a month for several months as they were taking it right out of my bank account. Therefore there is a larger over payment then what I noted.

Company public response: Company believes complaint caused principally by actions of third party outside the control or direction of the company
Company response to consumer: Closed with explanation