Consumer complaint received 2025-07-03 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: GA

Complaint narrative:
I am submitting this formal complaint against XXXX XXXX, XXXX XXXX XXXX, and the major credit reporting agencies for their failure to follow proper verification and reporting procedures under federal law, specifically the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681, and relevant provisions of the Internal Revenue Code. 
Account at Issue : Creditor : XXXX XXXXXXXX Amount Charged Off : {$6100.00} Debt Collector : XXXX XXXX XXXX XXXX XXXX XXXX XXXX Response to 1099-C Request : XX/XX/year>XXXX  Summary of the Issue : XXXX  XXXX charged off my account in the amount of {$6100.00}. Under IRS regulations, any debt cancellation over {$600.00} is considered taxable income and must be reported to the IRS via a Form 1099-C, pursuant to IRC 6050P. On XX/XX/year>, when I formally requested confirmation and a copy of the 1099-C filed with the IRS ( if any ), XXXX  XXXX refused to provide one and denied the debt was forgivendespite the charge-off. 
After the charge-off, XXXX XXXX sold the alleged debt to a third-party debt collector, XXXXXXXX XXXX XXXXXXXX. I was sued in court, and due to the aggressive legal pursuit and lack of resources, I was compelled to enter a $ XXXX  monthly payment agreement under duress. 
I submitted disputes with the credit bureaus, including supporting documentation such as : My request to XXXX  XXXX for a 1099-C Their written denial of debt cancellation Court documents related to the lawsuit and payment plan Proof of chain of assignments and the contradiction in ownership/claim Despite this, the credit reporting agencies continue to mark the XXXX  XXXX account as " Verified '' without any substantive reinvestigation or evidence of proper verification, in direct violation of the FCRA 1681i ( a ) ( 1 ) ( A ) and 1681s-2 ( b ). 
Legal Violations Cited : 1. FCRA 1681i ( a ) Failure to conduct a reasonable reinvestigation. 
2. FCRA 1681s-2 ( b ) Furnishers of information ( XXXX XXXX ) failed to correct inaccurate or unverifiable data upon notice of dispute. 
3. FCRA 1681e ( b ) Failure to maintain reasonable procedures to ensure accuracy of information.

4. IRC 6050P Failure to issue Form 1099-C despite a charge-off of more than {$600.00}, while simultaneously denying debt forgiveness and continuing collection through sale. 
5. Deceptive and abusive collection practices Continuing to collect a charged-off debt without properly reconciling the tax implications, consumer rights, or ownership transparency. 

The current state of reporting is inaccurate, misleading, and causing ongoing harm to my financial standing. I have acted in good faith to resolve this matter but have been met with automated responses and circular verifications devoid of actual documentation or accountability. 

Please investigate this matter promptly and advise of the next steps.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation