Consumer complaint received 2024-12-25 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Experian Information Solutions Inc.
State: GA

Complaint narrative:
U.S.C. refers to Title 15 of the United States Code, which deals with commerce and trade. Title 15 includes various laws aimed at regulating business practices, protecting consumers, and promoting fair competition. It covers a broad range of topics such as credit reporting, antitrust laws, and consumer protection. 

Heres an overview of some key parts of 15 U.S.C. : 1. Fair Credit Reporting Act ( FCRA ) - 15 U.S.C. 1681 The FCRA regulates how credit reporting agencies ( credit bureaus ) collect, use, and share consumer credit information. It ensures that credit reports are accurate and fair, providing protections for consumers against errors and misuse of their credit data. 

Consumer Rights : Consumers have the right to access their credit reports, dispute errors, and place fraud alerts or credit freezes on their files. 

Credit Report Access : Credit bureaus can only share reports with parties that have a legitimate reason, like lenders or insurers. 


2. Truth in Lending Act ( TILA ) - 15 U.S.C. 1601 et seq. 

TILA requires lenders to disclose important information about credit terms, such as the annual percentage rate ( APR ), fees, and the total cost of a loan. Its goal is to help consumers make informed decisions when borrowing. 

Disclosure : Lenders must provide clear and accurate information about loans. 

Consumer Protections : TILA aims to prevent deceptive lending practices and ensures that borrowers understand the full costs of credit. 


3. Equal Credit Opportunity Act ( ECOA ) - 15 U.S.C. 1691 The ECOA ensures that all consumers are treated equally in credit transactions. It prohibits discrimination based on race, color, religion, sex, marital status, age, or national origin. 

Fair Lending : Creditors must evaluate all applicants for credit based on their ability to repay, not personal characteristics like gender or race. 


4. Consumer Credit Protection Act ( CCPA ) - 15 U.S.C. 1601 et seq. 

The CCPA aims to protect consumers in credit transactions, including regulating credit reporting, debt collection, and other consumer finance practices. It is a broader law encompassing several provisions related to credit and lending. 

5. Credit Repair Organizations Act ( CROA ) - 15 U.S.C. 1679 The CROA regulates credit repair businesses to prevent fraud and misleading practices. It outlines the rights of consumers when dealing with credit repair services and prohibits organizations from making false claims. 

Consumer Protections : It requires credit repair companies to provide clear contracts and allows consumers to cancel services within three days. 


Enforcement : The laws under 15 U.S.C. are enforced by various federal agencies, including : Federal Trade Commission ( FTC ) : The FTC enforces consumer protection laws related to credit and business practices. 

Consumer Financial Protection Bureau ( CFPB ) : The CFPB oversees financial institutions and credit bureaus to ensure compliance with these laws. 


Conclusion : 15 U.S.C. is a significant body of law that governs commerce and trade in the U.S., with a strong focus on protecting consumers in areas such as credit reporting, lending, and credit repair. It includes the FCRA, ECOA, and TILA, which are key to ensuring fair treatment, transparency, and privacy for consumers in financial transactions. 

15 U.S.C. 1681e ( b ) refers to a provision in the Fair Credit Reporting Act ( FCRA ), which regulates credit reporting practices and ensures the accuracy of information reported by credit bureaus. Specifically, 15 U.S.C. 1681e ( b ) requires that credit reporting agencies ( credit bureaus ) take certain actions to ensure the accuracy of the information they report. 

Key Provision : 15 U.S.C. 1681e ( b ) This section mandates that : Reasonable Procedures for Accuracy : Credit reporting agencies must " follow reasonable procedures to assure maximum possible accuracy '' of the information in the credit reports they generate. 

Preventing Inaccurate Reporting : This requires credit bureaus to adopt procedures that help avoid reporting inaccurate, outdated, or incomplete information in consumers ' credit reports. 


What This Means : Accuracy of Credit Reports : Credit bureaus are legally required to ensure that the data they report is accurate and complete, and they must take reasonable steps to verify information before reporting it. 

Consumer Protection : If a consumer identifies inaccurate information on their credit report, the credit bureau is obligated to investigate the dispute. Under the FCRA, the consumer has the right to challenge incorrect data, and the credit bureau must correct any errors upon verification.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation