Consumer complaint received 2025-08-25 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Personal information incorrect
Company: Experian Information Solutions Inc.
State: CA

Complaint narrative:
I can provide a template for a complaint to the CFPB, but I can not use or store your personal information. It is crucial for you to fill in the correct details yourself to ensure your privacy and security. 

Here is a template you can use. Please replace the bracketed information with your own personal details. 

[ Your Full Name ] [ Your Street Address ] [ Your City, State, ZIP Code ] [ Your Phone Number ] [ Your Email Address ] Date : [ Current Date ] Consumer Financial Protection Bureau ( CFPB ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX Subject : Complaint Regarding Inaccurate Personal Information on Credit Reports from Equifax, Experian, and TransUnion Dear Consumer Financial Protection Bureau, I am writing to file a formal complaint against the three major credit bureausEquifax, Experian, and TransUnionfor maintaining inaccurate personal information on my credit reports. This inaccurate information is causing significant harm and is in violation of my rights under the Fair Credit Reporting Act ( FCRA ). I have attached copies of my credit reports highlighting the specific inaccuracies. 

The following personal information is incorrectly listed on my credit reports and I demand its immediate removal : Incorrect Name : The name " XXXX, XXXX '' is incorrectly listed. My correct legal name is [ Your Correct Full Name ]. 

Incorrect Previous Address : The address " XXXX XXXX XXXX XXXX XXXX XXXXXXXX '' is incorrectly listed as a previous address. This address is not associated with me. 

Incorrect Previous Address : The address " XXXX XXXX XXXX XXXX XXXX XXXXXXXXXXXX XXXX XXXXXXXX '' is incorrectly listed as a previous address. This address is not associated with me. 

Incorrect Previous Address : The address " XXXX XXXX XXXX '' is incorrectly listed as a previous address. This information is incomplete and inaccurate. 

Incorrect Current Address : The address " XXXX XXXX XXXX XXXX XXXX XXXX XXXX '' is incorrectly listed as my current address. My correct current address is [ Your Correct Current Address ]. 

These inaccuracies are not only a violation of my privacy but also negatively impact my creditworthiness. I have previously attempted to resolve these issues with the credit bureaus directly, but the inaccurate information remains. I have also included the details of my previous dispute with TransUnion, where I notified them of the inaccurate information. 

I request that the CFPB investigate this matter and compel all three credit bureaus to : Immediately remove all the inaccurate personal information listed above from my credit reports. 

Correct my personal information to reflect my true identity and address. 

Provide me with corrected copies of my credit reports. 

Provide proof of the corrections to all relevant third parties. 

Maintaining inaccurate data on a consumer 's credit report is a serious offense, and I urge you to take swift and decisive action to resolve this matter. 

Thank you for your attention to this critical issue. I look forward to your prompt response and resolution.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation