Consumer complaint received 2024-12-06 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Westlake Services, LLC
State: NY

Complaint narrative:
XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX : Dispute of Inaccurate Reporting and Failure to Issue XXXX Account Number : [ Account Number ] I am writing to demand the immediate removal of Westlake Financial from my credit report. It has come to my attention that you have been engaging in unlawful reporting practices, and as a result, Westlake Financial has already been removed from two of the major credit bureausTransUnion and XXXX clear violations of consumer law, specifically the Fair Credit Reporting Act ( FCRA ) and related regulations. 

I am hereby informing you that you are currently in violation of several consumer protection laws related to the reporting of inaccurate information, as well as your failure to provide me with the necessary XXXX form for the written-off debt. 

***Violations of Consumer Protection Laws : *** *Inaccurate Monthly Reporting : Westlake Financial has been reporting inaccurate information every month to the credit bureaus. As per FCRA 1681e ( b ), information furnished to credit bureaus must be accurate, complete, and up-to-date. The repeated inaccuracies in your reportingsuch as incorrect balances, misreported payment histories, or incorrect account statusesare a clear violation of this provision. Your failure to correct these inaccuracies after they were disputed has directly led to your removal from XXXX and XXXX, and I am now demanding the same removal from XXXX. 

***Failure to XXXX XXXX for XXXXritten-Off Debt : **** It is my understanding that the debt in question has been written off by Westlake Financial. Under IRS regulations, when a debt is written off, the creditor must issue a XXXX form to the borrower, as this constitutes cancellation of debt and may be considered taxable income. Your failure to provide this form is a clear violation of IRS guidelines and a further violation of consumer rights. By not issuing the XXXX, you are failing to comply with your obligations under 26 U.S. Code 6050P, which mandates that creditors issue a XXXX when a debt is canceled. This failure places me in a difficult position, as I am not receiving the required tax documentation to report the canceled debt. 

***Immediate Action Required : *** Removal from Credit Reports : I demand that you immediately remove XXXX XXXX XXXX XXXX and all other credit bureaus reporting this account due to your continued violation of consumer laws regarding the accurate reporting of debt information. If you fail to do so, I will not hesitate to take further action, including filing complaints with the Consumer Financial Protection Bureau ( CFPB ), the Federal Trade Commission ( FTC ), and other relevant agencies. 

***Issuance of XXXX Form : *** I demand that you immediately issue a XXXX form for the debt you have written off. This is your legal obligation under IRS regulations. If you do not provide this documentation within 30 days, I will report this failure to the IRS and pursue legal action for your noncompliance. 

Failure to correct these violations will leave me no choice but to seek litigation to hold XXXX XXXX accountable for its unlawful practices. I will pursue all legal remedies available to me, including filing lawsuits for damages under the Fair Credit Reporting Act ( FCRA ), Fair Debt Collection Practices Act ( FDCPA ), and other relevant state and federal laws. 

You are on notice that your continued refusal to comply with consumer protection laws will result in severe legal consequences. I expect an immediate resolution to these issues. 

If I do not receive a response to this letter within 14 days, I will take the next step in pursuing litigation to hold you fully accountable for the harm caused by your violations. 

Sincerely, XXXX XXXX Key Violations : Inaccurate Monthly Reporting : FCRA 1681e ( b ) : Requires accurate and complete reporting of information to credit bureaus. 
Failure to Issue XXXX : XXXX XXXX Code XXXX : Requires creditors to issue a XXXX form when a debt is canceled or written off.

Company response to consumer: Closed with explanation