Consumer complaint received 2024-12-27 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: Experian Information Solutions Inc.
State: MA

Complaint narrative:
Noncompliance with FCRA XXXX Immediate Action Required Personal Information according to instructions by the CFPB to be provided upon request. 
[ Your Name ] [ Your Address ] [ City, XXXX, ZIP ] [ Email Address ] [ Phone Number ] [ Date ] To : [ XXXX XXXX XXXX XXXX XXXX XXXX Department [ Address ] -- - To whom it may concern, " Your agencys response mentioning 60 days is an utter insult and complete disregard of the Rules of Law, accompanied by what can only be described as a hollow and performative apology, is as insincere as it is offensive. XXXX such a shallow acknowledgment of the irreparable harm you have caused is not only an insult to me but to consumers like me whose lives your negligence has disrupted who suffer the conversation of you willful negligence? XXXX me be perfectly clear : I do not acknowledge or accept apologies from an entity that has built its wealth on the exploitation of consumers and the perpetuation of systemic errors. This is not a matter of inconvenienceit is a flagrant violation of federal law and a testament to the disregard your agency has for the rights of those you claim to serve. '' " Your audacity to claim the mantle of 'credit bureaus ' is both laughable and offensive. You are not credit bureaus ; you are privately owned, profit-driven agencies that have cloaked yourselves in the guise of authority while preying on the vulnerabilities of consumers. The term 'credit bureau XXXX implies legitimacy and public servicequalities your agency wholly lacks. Instead, your operations are fueled by greed, systemic negligence, and a blatant disregard for the law. You are not guardians of credit accuracy ; you are vultures profiting from the blood, sweat, and tears of consumers like me. '' " Let me remind you : no matter how powerful or entrenched you believe your agency to be, you are not above the law. Should you continue to flout federal mandates and refuse to comply with the rules of law, it is the duty of impartial enforcement agencies to ensure that your agency is held accountable to the fullest extent of the law. This includes enforcing penalties prescribed under the Fair Credit Reporting Act ( FCRA ) and pursuing legal remedies for willful violations. The FCRA is not merely a guideline ; it is a binding legal framework designed to uphold the principles of fairness and accuracy in credit reporting. Its provisions exist to prevent and rectify precisely the type of exploitative practices your agency continues to perpetuate. '' -- - The Law is Clear Under FCRA XXXX ( XXXX U.S.C. XXXX ), your agency is required to : XXXX. XXXX disputed information within 4 days of receiving : Proof of my identity. 

A valid FTC Identity Theft Report ( XXXX  XXXX ). 

A written statement identifying the fraudulent accounts. 



XXXX. XXXX an investigation of the disputed information within XXXX  days, as mandated under FCRA XXXX ( XXXX XXXX. XXXX ). 



Your assertion of a XXXX timeline is a blatant misrepresentation of your legal obligations. It demonstrates not only incompetence but also an apparent belief that your agency is immune to accountability. Let me assure you : you are not. 


-- - Demand for XXXX XXXX I demand that your agency : XXXX. XXXX and suppress all disputed information within XXXX  days, as required under FCRA XXXX. 


XXXX. Provide written confirmation of compliance, detailing the actions taken and the impacted accounts. 


XXXX. Complete your investigation within the legally permitted XXXX timeframe under FCRA XXXX XXXX 



Failure to adhere to these statutory requirements will not be tolerated. 


-- - Accountability Under the XXXX of XXXX Let me be unequivocal : no entity, regardless of its perceived power or influence, is above the law. Your agencys continued negligence and refusal to comply with federal mandates will compel me to pursue all available remedies, including : Filing formal complaints with the CFPB, FTC, and XXXX Attorney General. 

Seeking legal remedies under FCRA XXXX and XXXX, including statutory penalties, punitive damages, and reimbursement for the harm caused. 

Escalating this matter through public media to expose your agency 's systemic exploitation of consumers and disregard for federal law. 


You have no authority to delay compliance with FCRA XXXX under the guise of a XXXX timeline. Your duty to act within the prescribed XXXX period is clear, non-negotiable, and enforceable. 


-- - Closing XXXX XXXX trust this letter serves as a wake-up call to your agency : compliance with the FCRA is not an inconvenienceit is your obligation. The exploitation of consumers through systemic negligence and greed has gone unchecked for too long. It ends here. I expect immediate action and written confirmation of compliance within the legally mandated timeframe. 

Sincerely,

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief