Consumer complaint received 2024-07-29 00:00:00
Product: Debt collection — Credit card debt
Issue: Attempts to collect debt not owed — Debt was result of identity theft
Company: Credit Control, LLC
State: CA

Complaint narrative:
Credit Control LLC must cease all communication with me on Fraudulent accounts associated with Identity Theft and Fraud at XXXX  XXXX XXXX. 

XXXX  XXXX XXXX XXXX XXXX has been persistently contacting me regarding payments for accounts that are known to be fraudulent and linked to identity theft crimes. The accounts ending in XXXX and XXXX have been adversely affected by these criminal activities, and XXXX  XXXX XXXX lacks the legal authority to pursue collections on these fraudulent accounts. The bank has played a direct role in facilitating and perpetuating fraud against me and my XXXX-owned businesses. 
These actions constitute hate crimes perpetrated by XXXX white nationalists employed by the bank, who are operating under false pretenses. I request that XXXX  XXXX XXXX and their XXXX collection agency, Credit Control LLC, cease all communication with me. Since XX/XX/2018, employees and executives of XXXX  XXXX XXXX have subjected me to harassment. My accounts and credit have suffered due to internal fraud at the bank, which appears to be the result of a coordinated effort by XXXX white nationalists who were permitted to open over XXXX fraudulent credit cards and accounts in my name. These accounts were managed unlawfully by individuals impersonating me and my XXXX XXXX 
This situation represents aggravated identity theft, and I have reported these crimes to the police, FBI, and the Consumer Financial Protection Bureau. The illegal actions taken by XXXX  XXXX XXXX employees and agents include, but are not limited to : XXXX ) Illegally depositing and withdrawing funds in my name XXXX ) Illegally managing and depositing XXXX loans in my name XXXX ) Illegally applying for credit in my name XXXX ) Illegally opening and closing bank accounts in my name XXXX ) Forging signatures and bank XXXX XXXX ) Violating FDIC regulations, including the failure to disclose bank records, XXXX, and wire transactions to me, the account owner. 

-- Credit Control LLC XXXX XXXX XXXX XXXX XXXX XXXX  XXXX XXXX declined to disclose the Account Number ( XXXX ) or any information pertaining to the alleged debt. It is important to note that this agency does not possess the legal authority to obtain or utilize my Personal or Business details. Their communication seemed to be solely aimed at harassing me on behalf of XXXX XXXX XXXX XXXX XXXX  XXXX XXXX and coercively pressuring me into making payments for accounts that have already been legally reported and associated with illegal activity, identity theft, and fraud. 

As per the guidelines set by the Federal Trade Commission, it is against the law for a XXXX XXXX to reach out to me regarding such debts. I kindly request that all communication from them be halted immediately to ensure compliance with the regulations in place.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation