Consumer complaint received 2019-01-19 00:00:00
Product: Debt collection — Credit card debt
Issue: Attempts to collect debt not owed — Debt was result of identity theft
Company: EOS Holdings, Inc.
State: CA

Complaint narrative:
At about XXXX pacific time I recieved a call from a very rude lady stating she is from EOS CCA. She stated she was at work and they are busy because she called me with a scam likely number. No number was generated. I asked for her number and she gave me ( XXXX ) XXXX. I checked online that number appears to be a scam. So i asked her why arent you answering my phone call if you guys are still working at midnight? She answered back stating thats because they are busy which made non sense at all. I TOLD HER I NEVER OPENED ANY LINES OF SERVICE WITH XXXX NOR HAVE I HAD ANY SERVICES WITH XXXX. She mention that i have a outstanding bill from XXXX in the amount about XXXX. Let me start by saying i dont owe XXXX  any money nor do i owe EOS CCA money because i have been a victim of identity theft therefore i am not liable for any XXXX  charges. With that being said she sounded very fraudulant. Im almost certain she was from overseas ( XXXX ) however she said that she is from MA. If this account is showing that i owe money to XXXX  this must be removed because i owe XXXX {$0.00}. I have been victimized by identity theft and i have also filed a police report. Not only is EOS CCA disturbing my peace by calling me at XXXX but they are also stating i owe XXXX  money when i dont. Not only These spam calls at XXXX better stop but you collection efforts must stop because i owe {$0.00} to EOS CCA and i owe {$0.00} to XXXX because there was identity theft done under my name. When i go to XXXX no where does the XXXX number come up. The only number that comes up is tel : ( XXXX ) XXXX. Its very fishy to me because i asked her are you working now and she answered saying yes we are i said so why is it that when i call XXXX ( she gave me that number saying thats our contact number ) it says you guys are closed she said thats because we are busy. That makes no sense at all. EOS CCA is creating false and fraud numbers to contact innocent people and state that we owe money when we dont. If this was so legit why dont you guys call during normal business hours instead of disturbing ones peace by calling at XXXX at night ( XXXX ) Est time. They are located in MA therefore its almost midnight at there time. Which collection agency is open at that time? Once again you guys better stop harrasing me and disturbing my peace by calling me and telling me that i owe money to XXXX and EOS when i dont. EOS CCA will be reported for trying to collect fraudulant debt that I dont owe. Along with that she also mentioned whats your address. I told her you should have the address. Bottom line EOS CCA is a fraud company trying to steal peoples money by claiming people like I owe them money or owe a company like XXXX money when we dont. When i told her give me a minute ( I wanted to call the number she provided to me to see if its a legit number ) she hung up the phone. Before hanging up she wanted my home address when if this debt was a valid debt when its not then she should have had all my information including my home address. She wanted my home address so she can send a fraud packet. I said send me the fraud packet i will fill the fraud packet out and send it back. She never sent it because she hung up after i told her that you should have my home address. FOR THE FIFTH AND FINAL TIME I HAVE BEEN A VICTIM OF IDENTITY THEFT AND I WILL ATTACH A FULL FILE COPY OF A POLICE REPORT.

Company response to consumer: Closed with explanation