Consumer complaint received 2024-04-09 00:00:00
Product: Checking or savings account — Checking account
Issue: Problem with a lender or other company charging your account — Transaction was not authorized
Company: Chime Financial Inc
State: MO

Complaint narrative:
In XXXX of XXXX I was charged {$67.00} from chime Bank stating that I owed XXXX {$15.00} {$11.00} and {$10.00}. these charges was charged seconds behind each other then they stated that I owed XXXX {$4.00} another {$4.00} and then {$18.00} which totaled up to {$67.00} I filed and complained with the bank in XXXX of XXXX and the bank gave me {$67.00} as a loaner but in XXXX the bank decided to say that the charges was correct and took my money I filed another appointment in XXXX of XXXX and ask the bank to send me documents showing how and when did I make this charges with my credit card. I have been arguing with this Bank for about 3 months about these charges I asked the bank to send the proof and documents I still yet not have got them and I decided to get in touch with XXXX and XXXX XXXX sent me statements stating that I did not have an account with them or they could not find their accounts I asked the bank to send me the document showing that I had an account with XXXX I have not received the documents yet and it's been 3 months I also asked the bank to show me the documents from XXXX and what was the proof that I used XXXX which XXXX explained to me that my card was used in Texas but I live in XXXX  XXXX Missouri and have not and can prove that I have not been to Texas because I live in XXXX XXXX Missouri I am XXXX years old and I read all the complaints against chime Bank and I've been with chime for about 8 years and this is my second complaint which time took care of the first complaint with the XXXX and XXXX account which was not the amount of money it is now. I don't think the time bank outside these three charges that ever say that I use XXXX and never would I order XXXX three times in a row in one minute and doordash said that someone in Texas was using my name of course or use my XXXX XXXX XXXX in Texas and got a hold to the person but the only thing doing - put back in my account was {$4.00} and {$1.00} which they took out {$18.00} and two charges of {$4.00} I am getting very editive about this situation because also when I talk to XXXX they actually made a statement to me saying that they could not find the account and sent me documents and then stated that chime Bank have not issued them no money or they would return it but yet have I heard from XXXX and I surely haven't heard from chime Bank I'm hoping the chocolate situation because it don't make sense for this bank to charge people for charges when they do not have an account with a certain companies so it seems like the bank is actually stealing I am planning to go for the witness and file a small claims court case against chime Bank and I also plan to file a complaint with XXXX and also a the Bank association but I decided to let you handle it first and if I don't get the results that I'm looking for that I will find these other charges. I also read over 500 different complaints against chime Bank and lease 175 of them was the same complaint that I have

Company response to consumer: Closed with explanation