Consumer complaint received 2025-01-25 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: SC

Complaint narrative:
I am filing this complaint to formally dispute numerous inaccuracies on my credit reports provided by XXXX, XXXX, and TransUnion. These inaccuracies represent violations of my rights as a consumer under the Fair Credit Reporting Act ( FCRA ), Fair Debt Collection Practices Act ( FDCPA ), Equal Credit Opportunity Act ( ECOA ), and the Credit Repair Organizations Act ( CROA ), as well as other federal laws protecting the integrity of credit reporting and consumer rights. The continued failure of these bureaus to ensure accurate, verifiable, and consistent information on my credit reports has caused me undue harm and frustration. 

Summary of Violations : Failure to Report Accurate Information ( FCRA, 15 U.S. Code 1681e ( b ) ) : My credit reports contain discrepancies across the three bureaus, including inconsistent payment histories, account balances, and account statuses. Additionally, contact information for creditors does not match across reports, and some accounts, such as XXXX, fail to appear on all three reports. These discrepancies violate the FCRA 's requirement for consumer reporting agencies to ensure the maximum possible accuracy of consumer information. 

Failure to Investigate Disputes ( FCRA, 15 U.S. Code 1681i & 1681i ( a ) ( 1 ) ( A ) ) : Upon disputing these inaccuracies, I have observed a lack of proper investigation. This violates the requirement for credit bureaus to conduct a thorough investigation of disputed information within 30 days.

Failure to Remove Unverifiable Information ( FCRA, 15 U.S. Code 1681i ( a ) ( 5 ) ) : Creditors and credit bureaus have failed to remove unverifiable information from my reports, particularly regarding accounts with discrepancies or missing data. 

Unlawful Communication ( FDCPA, 15 U.S. Code 1692c ) : Certain creditors continue to communicate regarding accounts that have been disputed, without providing adequate validation of the debts as required under FDCPA, 15 U.S. Code 1692g. 

Reporting Inaccurate Demographics : My reports list incorrect personal information, such as an alias ( " XXXX XXXX '' ) instead of my full legal name, XXXX XXXX, and fail to list all my correct addresses across all three reports. This undermines the credibility of the data being reported. 

Failure to Comply with ECOA : As a consumer, I have the right to equal and fair treatment in credit decisions. Inaccurate and unverifiable negative information unfairly impacts my creditworthiness and financial opportunities.

Violation of Permissible Purposes ( FCRA, 15 U.S. Code 1681b ( a ) ( 2 ) ) : There is no evidence that some of these creditors had permissible purposes to report or access my credit information, further violating the FCRA.

Consumer Notification Requirements ( FCRA, 15 U.S. Code 1681 ( 2Xi ) ) : I was not properly notified about negative actions regarding accounts on my reports, such as charge-offs and delinquencies.

Failure to Respond to Billing Error Disputes ( 15 U.S. Code 1666b, 12 CFR 1026.13 ) : Creditors have not properly addressed or corrected billing disputes regarding balances and charges, which remain inaccurately reflected on my reports.

Rescission Rights ( 15 U.S. Code 1635 ) : Some of these accounts may qualify for rescission rights, particularly if the account agreements were mishandled or lacked proper disclosure at inception. 

Additional Notes : CFPB Lawsuits Against XXXX and XXXX : The CFPB has filed lawsuits against XXXX and XXXX for failing to investigate consumer disputes thoroughly and reinserting unverifiable information. My experience reflects these ongoing issues and further demonstrates their systemic negligence. 
XXXX Account : I have no association with the XXXX account reported inconsistently across the bureaus. This account should be removed immediately, as the creditor has failed to validate its legitimacy.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief