Consumer complaint received 2025-03-19 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: OH

Complaint narrative:
I am submitting this formal complaint against Equifax, Experian, and TransUnion, along with the following data furnishers, for their continued violations of the Fair Credit Reporting Act ( FCRA ) and the Fair Debt Collection Practices Act ( FDCPA ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  ) Despite multiple disputes and supporting documentation, the credit bureaus have failed to lawfully investigate and correct these inaccuracies. Instead, I have received stall letters that do not address the substance of my disputes, violating my consumer rights under federal law.

The following statutes have been repeatedly violated : 15 U.S. Code 1681s-2 ( a ) ( 1 ) ( A ) Prohibits the reporting of information that is known to be inaccurate. These furnishers have reported false and unverifiable data in direct violation of this law.

15 U.S. Code 1681i ( a ) ( 1 ) ( A ) Requires a proper reinvestigation of disputed information. The bureaus have instead issued generic responses without conducting a legitimate investigation.

15 U.S. Code 1692g ( a ) Requires that debt collectors provide validation of a debt within five days of an initial communication. These furnishers have failed to comply with this requirement.

15 U.S. Code 1692c Prohibits unauthorized third-party communication. I have not provided consent for certain debt collectors to contact me, making their communications illegal.

15 U.S. Code 1692d ( 2 ) Prohibits misleading or abusive collection practices. Some of these furnishers have misrepresented charge-offs as outstanding debts, which is an unlawful misclassification.

Additionally, charge-off accounts have been misrepresented. The IRS classifies charge-offs as gross or ordinary income, meaning they can not be pursued as an outstanding debt. IRS 2021 guidelines state that lenders must file Form 1099-C for canceled debt over {$600.00}. These accounts were charged off and reported as income, yet they continue to be listed as active collections, which is an intentional misrepresentation of financial records.

Under the FCRA, the credit bureaus are required to : Conduct a proper independent reinvestigation of disputed accounts. Provide evidence that the accounts have been verified through original documentation ( i.e., a contract with my wet-ink signature ). Remove or correct inaccurate, incomplete, or unverifiable data within 30 days ( per 15 U.S. Code 1681i ( a ) ).

Since the credit bureaus and furnishers have failed to comply, I am requesting CFPB intervention to enforce compliance and hold them accountable for their violations.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief