Consumer complaint received 2024-06-04 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Nelnet, Inc.
State: TX

Complaint narrative:
Pursuant to the Fair Credit Reporting Act, as a federally protected consumer I, XXXX XXXX, am now opting out of any & all authorization that I the consumer XXXXay have given written, unwritten, verbal & non verbal per 15 USC 6802 Obligations with respect to disclosures of personal information, 313.7 Form of opt out notice to consumers ; opt out methods, A reasonable means by which the consumer may exercise the opt out right. The companies I am opting out of reporting with are Early Warning Services, XXXX, XXXX, XXXX and XXXX. I am also now aware that my rights as student under the Family Educational Rights and Privacy Act of 1974 ( XXXX ) ( XXXX XXXX. XXXX ; XXXX CFR Part XXXX ) are being violated. These XXXX laws protect the privacy of student education records. The law applies to all schools that receive funds under an applicable program of the XXXX Department of Education. 

Those loans are now serviced and in the hands of a third party company called Nelnet ( though my loan amounts are reported under " XXXX Department of Education '' and " XXXX XXXX '' ). XXXX gives parents certain rights with respect to their children 's education records. These rights transfer to the student when he or she reaches the age of XXXX or attends a school beyond the high school level. Students to whom the rights have transferred are " eligible students. '' Generally, schools must have written permission from the parent or eligible student in order to release any information from a student 's education record. However, XXXX allows schools to disclose those records, without consent, to the following parties or under the following conditions ( XXXX XXXX XXXX ) : School officials with legitimate educational interest ; Other schools to which a student is transferring ; Specified officials for audit or evaluation purposes ; Appropriate parties in connection with financial aid to a student ; Organizations conducting certain studies for or on behalf of the school ; Accrediting organizations ; To comply with a judicial order or lawfully issued subpoena ; Appropriate officials in cases of health and safety emergencies ; and XXXX and local authorities, within a juvenile justice system, pursuant to specific State law. Schools XXXX disclose, without consent, " directory '' information such as a student 's name, address, telephone number, date and place of birth, honors and awards, and dates of attendance. However, schools must tell parents and eligible students about directory information and allow parents and eligible students a reasonable amount of time to request that the school not disclose directory information about them. Schools must notify parents and eligible students annually of their rights under XXXX. The actual means of notification ( whether special letter, inclusion in a PTA bulletin, student handbook, or newspaper article ) is left to the discretion of each school. Based on the said laws & codes I exercise my rights as a consumer to have my personal student loan information removed from all credit reports via credit reporting agencies as it is being used unlawfully and without my consent. This unlawful act has caused me an unfathomable amount of stress, forfeited opportunities and public humiliation. Further this is now a " XXXX '' considered a certificate of indebtedness per the IRS and XXXX can not be reported. The IRS Clearly defines a charge off as Gross or Ordinary income, INCOME DOES NOT GET REPORTED ON THE CONSUMER REPORT which in fact makes the reporting of this account inaccurate! I provided a screenshot from the IRS website. By XXXX, the IRS Clearly says a Cancelled debt or XXXX off is XXXX. The reporting of this account as a debt is inaccurate & unlawful. As well as sharing or selling my personal student loan info per the The Family Educational Rights and Privacy Act ( XXXX ) ( 20 U.S.C. 1232g ; 34 CFR Part 99 ).

Company response to consumer: Closed with explanation