Consumer complaint received 2025-01-25 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Experian Information Solutions Inc.
State: SC

Complaint narrative:
I am filing this complaint to formally dispute numerous inaccuracies on my credit reports provided by Experian, XXXX, and XXXX. These inaccuracies represent violations of my rights as a consumer under the Fair Credit Reporting Act ( FCRA ), Fair Debt Collection Practices Act ( FDCPA ), Equal Credit Opportunity Act ( ECOA ), and the Credit Repair Organizations Act ( CROA ), as well as other federal laws protecting the integrity of credit reporting and consumer rights. The continued failure of these bureaus to ensure accurate, verifiable, and consistent information on my credit reports has caused me undue harm and frustration. 

Summary of Violations : Failure to Report Accurate Information ( FCRA, XXXX XXXX Code XXXX ( b ) ) : My credit reports contain discrepancies across the XXXX bureaus, including inconsistent payment histories, account balances, and account statuses. Additionally, contact information for creditors does not match across reports, and some accounts, such as XXXX, fail to appear on all three reports. These discrepancies violate the FCRA 's requirement for consumer reporting agencies to ensure the maximum possible accuracy of consumer information. 

Failure to Investigate Disputes ( FCRA, XXXX XXXX Code XXXX & XXXX ( a ) ( XXXX ) ( A ) ) : Upon disputing these inaccuracies, I have observed a lack of proper investigation. This violates the requirement for credit bureaus to conduct a thorough investigation of disputed information within XXXX  days. 

Failure to Remove Unverifiable Information ( FCRA, XXXX XXXX Code XXXX ( a ) ( XXXX ) ) : Creditors and credit bureaus have failed to remove unverifiable information from my reports, particularly regarding accounts with discrepancies or missing data. 

Unlawful Communication ( FDCPA, XXXX XXXX Code XXXX ) : Certain creditors continue to communicate regarding accounts that have been disputed, without providing adequate validation of the debts as required under FDCPA, XXXX XXXX Code XXXX. 

Reporting Inaccurate Demographics : My reports list incorrect personal information, such as an alias ( " XXXX XXXX '' ) instead of my full legal name, XXXX XXXX, and fail to list all my correct addresses across all three reports. This undermines the credibility of the data being reported. 

Failure to Comply with ECOA : As a consumer, I have the right to equal and fair treatment in credit decisions. Inaccurate and unverifiable negative information unfairly impacts my creditworthiness and financial opportunities. 

Violation of Permissible Purposes ( FCRA, XXXX XXXX Code XXXX ( a ) ( XXXX ) ) : There is no evidence that some of these creditors had permissible purposes to report or access my credit information, further violating the FCRA. 

Consumer Notification Requirements ( FCRA, XXXX XXXX Code XXXX ( XXXX ) ) : I was not properly notified about negative actions regarding accounts on my reports, such as charge-offs and delinquencies. 

Failure to Respond to Billing Error Disputes ( XXXX XXXX Code XXXX, XXXX XXXX XXXX ) : Creditors have not properly addressed or corrected billing disputes regarding balances and charges, which remain inaccurately reflected on my reports. 

Rescission Rights ( XXXX XXXX XXXX XXXX ) : Some of these accounts may qualify for rescission rights, particularly if the account agreements were mishandled or lacked proper disclosure at inception. 

Additional Notes : CFPB Lawsuits Against Experian and XXXX : The CFPB has filed lawsuits against Experian and XXXX for failing to investigate consumer disputes thoroughly and reinserting unverifiable information. My experience reflects these ongoing issues and further demonstrates their systemic negligence. 
XXXX Account : I have no association with the XXXX account reported inconsistently across the bureaus. This account should be removed immediately, as the creditor has failed to validate its legitimacy.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation