Consumer complaint received 2023-08-08 00:00:00
Product: Debt collection — Other debt
Issue: Written notification about debt — Didn't receive enough information to verify debt
Company: Unifin Inc.
State: NY

Complaint narrative:
Subject : Request for Investigation and Removal of Inaccurate Debt Reporting. 


I am writing to file a formal complaint against Unifin Inc. regarding their failure to substantiate a debt they claim is owed by me. I have sent them a written request for debt validation, but they have not provided the necessary documentation within the prescribed timeframe. 

I believe that Unifin Inc. has violated the Fair Debt Collection Practices Act ( FDCPA ) and the New York Regulation 23 NYCRR 1.4 by refusing to comply with my request for validation of the debt. I am seeking your assistance in resolving this matter and having the inaccurate account removed from my credit file. 

Details related to the debt in question are as follows : - Amount owed : {$890.00} As per 23 NYCRR 1.4 ( c ), Unifin Inc. is required to provide substantiation of the debt, which includes the following : 1. The signed contract or application that created the debt, or, if neither exists, a copy of a document given to the alleged debtor while the account was active, demonstrating that the debt was, in fact, incurred by the debtor. If the debt was incurred under a revolving credit account, this could include the most recent monthly statement showing a purchase, payment, or balance transfer. 

2. The account statement at charge-off, or equivalent document, that the original creditor issued to the consumer.

3. A statement describing the debts complete chain of title from the original creditor to the present creditor, including the date of each assignment, sale, and transfer.

4. Records showing the amount and date of any prior debt settlement agreement in connection with the debt agreed to after the effective date of these regulations. 

I have also exercised my rights under the FDCPA to request verification and validation of the debt from Unifin Inc., but they have failed to provide the requested information. As a result, I am unsure of the validity of this debt and believe that it is inaccurate. 

I kindly request the Consumer Financial Protection Bureau to conduct a thorough investigation into this matter and take the following actions : 1. Instruct Unifin Inc. to remove the inaccurate and unverified debt from my credit file if they fail to provide the required substantiation. 

2.Take appropriate actions against Unifin XXXX for their failure to comply with the FDCPA and applicable regulations. 

I have attached a copy of the written request I sent to Unifin Inc. for your reference. Additionally, I have included any relevant supporting documents that may assist in your investigation. 

I understand the importance of accurate credit reporting, and I believe that resolving this matter is essential to maintaining the integrity of my credit profile. Your intervention in this case is greatly appreciated. 

Please acknowledge receipt of this complaint and provide me with any updates or actions taken to address the issue. Thank you for your attention to this matter, and I look forward to a prompt resolution.

Company response to consumer: Closed with explanation