Consumer complaint received 2025-06-19 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: CA

Complaint narrative:
After receiving a email from Equifax notifying me that my personal information has been compromised in a data breach. I discovered negative and unauthorized information on my credit report, and immediately contacted Experian, Equifax and TransUnion to dispute the items in question. I provided the necessary documentation to support my claim, explaining that these debts were not incurred by me and were a result of fraudulent activity linked to the Equifax breach. Despite my efforts, Experian, Transunion and Equifax denied my case, asserting that the information had been " verified '' and leaving the fraudulent entries on my credit report. This denial has caused significant distress which has negatively affected my financial stability and mental well-being, as these negative items are damaging my credit and financial standing. Specifically, Ive faced multiple instances of being denied services, including credit applications and other essential opportunities. I believe that Experian, Transunion and Equifax has not fully investigated the potential fraudulent activity tied to the Equitax data breach and I am seeking further assistance to correct the errors on my report. I remain committed to resolving this matter and protecting my financial well-being.UNAUTHORIZED ACCOUNTS LISTED BELOW : 1 ) XXXX XXXX Amount- XXXX - Date:XXXX  2 ) XXXX XXXX Amount : XXXX XXXX Date:04-25-22 3 ) XXXX XXXX Amount : XXXX - XXXX 4 ) XXXX XXXX XXXX Amount : XXXX - XXXX XXXX ) XXXX Amount : {$360.00} - Date:XXXX 6 ) XXXXXXXX XXXX XXXXXXXX Amount : XXXX - Date:XXXX 7 ) XXXXXXXX XXXX XXXX XXXX  Amount {$670.00} - Date:XXXX 8 ) XXXX XXXX XXXX Amount : {$510.00} - Date:XXXX XXXX XXXX XXXX XXXX XXXX XXXX Amount : XXXX - Date:XXXX XXXX ) XXXX XXXX XXXX XXXX Amount : XXXX - XXXX 11 ) XXXX XXXX Amount : XXXX - XXXX 12 ) XXXX XXXX XXXX Amount : XXXX - XXXX 13 ) XXXX XXXX XXXX Amount : XXXX - XXXX 14 ) XXXX XXXX XXXX Amount : XXXX - XXXX 15 ) XXXX XXXX XXXX XXXX Amount : XXXX - XXXX INCORRECT NAMES LISTED XXXX 1 ) XXXX XXXX XXXX ) XXXX XXXX XXXX ) XXXX XXXX XXXX ) XXXX XXXX XXXX ) XXXX XXXX INCORRECT ADDRESSES LISTED : 1 ) XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX 2 ) XXXX XXXX XXXX XXXX XXXX, CA XXXX 3 ) XXXX XXXX XXXX, CA XXXX 4 ) XXXX XXXX XXXX XXXX, CA XXXX 5 ) XXXX XXXX XXXX XXXX XXXX, CA XXXX 6 ) XXXX XXXX XXXX XXXX XXXX XXXX CA XXXX 7 ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX 8 ) XXXX XXXX XXXX XXXX XXXX, CA XXXX 9 ) XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX 10 ) XXXX XXXX XXXX XXXX, CA XXXX 11 ) XXXX XXXXXXXX XXXX XXXXXXXX, CA XXXX 12 ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX CA XXXX 13 XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX 14 ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX CA XXXX UNAUTHORIZED INQUIRIES LISTED : 1 ) XXXXXXXX XXXX XXXX 2 ) XXXX  3 ) XXXX XXXX 4 XXXX XXXX XXXX  XXXX 5 ) XXXX 6 ) XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation