Consumer complaint received 2024-03-19 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: TRUIST FINANCIAL CORPORATION
State: MI

Complaint narrative:
XX/XX/XXXX I sent XXXX a letter as a rebuttal to the inaccuracies on my credit report in reference to the Regional Acceptance Account ( # XXXX ). I sent a letter detailing the errors. I sent a marked up credit report that showed information that was wrong. XXXX told me that the account was verified and did nothing ( attachments ). 

I also sent a letter to Regional Acceptance to get a print out of my account and to request an opt-out option, so the debt would not report to my credit report. 

In return Regional Acceptance denied my request to opt out, but they did include the printout of my account. As I previously disputed with XXXX to send me the " source '' of verified information. They did nothing. 

Attached, please review my accurate account information that came directly from the lien holder. 

The discrepencies are as follows : On XX/XX/XXXX a payment of {$480.00} was made. It is not recorded on my report On XX/XX/XXXX a payment of {$460.00} was made. It is not recorded on my report. 
On XX/XX/XXXX a payment of {$460.00} was made. It is not recorded on my report. 
On XX/XX/XXXX a payment of {$460.00} was made. It is not recorded on my report. 
On XX/XX/XXXX a payment of {$460.00} was made. It is not recorded on my report. 
On XX/XX/XXXX a payment of {$500.00} was made. It was not recorded on my report. 
On XX/XX/XXXX a payment of {$500.00} was made. It was not recorded on my report. 
On XX/XX/XXXX a payment of {$320.00} was made. It was not recorded on my report. 
On XX/XX/XXXX a payment of {$460.00} was made. It's not recorded on my credit report. 
On XX/XX/XXXX a payment of {$460.00} was made. It's not recorded on my credit report. 
On XX/XX/XXXX a payment of {$460.00} was made. It's not recorded o ofn my credit report. 
On XX/XX/XXXX a payment of {$460.00} was made. It's not recorded on my credit report. 
On XX/XX/XXXX a payment of {$460.00} was made. It's not recorded on my credit report. 
On XX/XX/XXXX a payment of {$460.00} was made. It's not recorded on my credit report. 
On XX/XX/XXXX a payment of {$460.00} was made. It's not recorded on my credit report. 
On XX/XX/XXXX a payment of {$460.00} was made. It's not recorded on my credit report. 
XXXX reported on credit report in XX/XX/XXXX was recorded, but not made. 
XXXX reported on credit report in XX/XX/XXXX was recorded, but not made. 
XXXX reported on credit report in XX/XX/XXXX was recorded, but not made XXXX reported on credit report in XX/XX/XXXX was recorded, but not made. 
XXXX reported on credit report in XX/XX/XXXX was recorded, but not made. 
XXXX reported on credit report in XX/XX/XXXX was recorded, but not made. 
XXXX reported on credit report in XX/XX/XXXX was recorded, but not made. 
XXXX reported on credit report in XX/XX/XXXX was recorded, but not made. 

XXXX XXXX amount is incorrect. Report shows {>= $1,000,000} This is wrong.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation