Consumer complaint received 2022-03-25 00:00:00
Product: Debt collection — Mortgage debt
Issue: False statements or representation — Attempted to collect wrong amount
Company: PENNYMAC LOAN SERVICES, LLC.
State: VA

Complaint narrative:
In 2018 I gave XXXX XXXXXXXX XXXX my ssn to purchase a home. XXXX XXXX XXXX was delivered a note with my signature with actual cash value. XXXX XXXX XXXX began requesting payments on this alleged loan XXXX XXXX XXXX then sold this original note to PennyMac Loan Services. Then PennyMac Loan Services began collecting on this note. I came to realize that XXXX XXXX XXXX and PennyMac Loan Services have both been violated TRUST LAW from the inception of the alleged loan. Because my Social Security Number was given, a trust transaction was created. XXXX XXXX XXXX assumed the role of trustee and fiduciary of this account and I am the beneficiary of said account. When PennyMac Loan Services purchased the alleged loan PennyMac assumed the role of Trustee/ Fiduciary. It is the Trustees responsibility is to act in the best interest of the beneficiary, this has not been happening. Pennymac Loan Services continues harass me monthly with phone calls and send me payment coupons AKA bill/statement but. I have even attempted to call PENNYMAC to find out who and where to send a endorsed payment coupon AKA bill/statement and/ or the proper IRS documents to send to PENNYMAC to settle this matter. Again, the Trustee is not acting in the benefit of the beneficiary.

I have asked on multiple occasions for the GAAP accounting on/off ledger account since the inception of the account so a forensic account audit and investigation can be conducted be sure that I owe this alleged debt I have also requested to view the original note with my wet ink signature ( not a photocopy ) to verify who is the holder in due course of the note, which I have that right to request and have produced to me as the beneficiary of this trust transaction. Them having and or making a photocopy of the note, which is a mortgage security, and Pennymac is attempting to collect payment on an alleged debt that was created by a fraudulent contract are in clear violation of 18 usc 474 which states, Whoever, with intent to DEFRAUD, makes, executes, acquires, scans, captures, records, receives, transmits, reproduces, sells, or had in such persons control, custody, or possession, an analog, digital, or electronic image of any obligation or OTHER SECURITY of the United States is guilty of a Class B felony. 

However, they still choose to injure the beneficiary and violate TRUST LAW and cause stress and injury to beneficiary. Pennymac ( Trustee ) would rather send me rude, abusive and offensive correspondence in the mail. Which is also a crime to send false, misleading, and deceptive correspondence through POST OFFICE, which violates POSTAL regulations. The GAAP accounting will show I was never loaned anything by XXXX or Pennymac anything. The note that was delivered had actual cash value which funded the transaction and XXXX XXXXXXXX XXXX and its agents used deception to act like they gave me a loan when it was really and exchange. 

When they do decide to respond I received letter like this from Senior Management : As stated by XXXX XXXX d/b/a XXXX XXXX ; Priority Specialist for PennyMac Loan Services my CONTINUOUS requests have deemed unduly burdensome, irrelevant to the servicing of the loan, or the information youve requested is considered proprietary.

I guess me the beneficiary attempting to handle this matter since the TRUSTEE refuses to do so is a problem for PENNYMAC and TRUST LAW gets looked over. 

They rush you through signing documents. Never properly disclose what they are going to do with the note, spends years causing you stress and when you attempt to handle the situation honorably they still choose to act in dishonor. 

I have attempted to handle this matter privately on several occasions. If this matter isnt addressed and settled very soon I am prepared to report this the SEC, FDIC, Department of Finance, Attorney General on the Federal. State and Local Levels, FTC and XXXX 


Attached in Green Return Receipt showing that pennymac has received my request and the letter to show proof how PEENYMAC ( Trustee and FIduciary ) has chosen to respond the a beneficiary request documentation that should be ready available upon request.

Company response to consumer: Closed with explanation