Consumer complaint received 2024-09-23 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Experian Information Solutions Inc.
State: IL

Complaint narrative:
This complaint regarding account XXXX is to report XXXX XXXX XXXX XXXX, XXXX, XXXX, and Experian for multiple violations of the Privacy Act of XXXX, the Fair Credit Reporting Act, Fair Debt Collection Practices Act, XXXX XXXX XXXX and my rights as a Consumer. 
According to the Fair Credit Reporting Act, 15 USC 1681 section 602 ( a ) states " There is a need to ensure that consumer reporting agencies exercise their grave responsibilities with fairness, impartiality, and a respect for the consumers right to privacy. '' XXXX, Experian and XXXX are consumer reporting agencies, and I am the Consumer. I have the right to make sure my private information isn't shared which is backed by 15 USC 6801 which states " It is the policy of the Congress that each financial institution has an affirmative and continuing obligation to respect the privacy of its customers and to protect the security and confidentiality of those customers nonpublic personal information. '' XXXX XXXX XXXX XXXX  is a financial institution by definition under that title. 15 USC 1681 section 604 ( a ) section 2 states that " In general Subject to subsection ( c ) any consumer reporting agency may furnish a consumer report under the following circumstances and no other : In accordance with the written instructions of the consumer to whom it relates. '' XXXX XXXX XXXX XXXX, the financial institution and the Consumer reporting agencies XXXX, XXXX, and Experian do not have my consent to furnish this information, and they do not have my written consent. All consent to XXXX, XXXX, Experian, XXXX XXXX XXXX XXXX  whether it be verbal, non-verbal, written, un-written, implied or otherwise is revoked. 15 USC 6802 ( b ) states that " A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unless the consumer is given an explanation of how the consumer can exercise that nondisclosure option. '' XXXX XXXX XXXX XXXX  never informed me of my right to exercise my nondisclosure option. 

Not only that 15 USC 1681C ( a ) ( 5 ) states " Except as authorized under subsection ( b ), but no consumer reporting agency may also make any consumer report containing any of the following items of information. Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. '' This account is an adverse item they are reporting without my permission, which is against the law. 15 U.S. Code 1681s2 ( A ) ( 1 ) A states " A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. 15 U.S. Code 1681e states '' Every consumer reporting agency shall maintain reasonable procedures designed to avoid violations of section 1681c of this title and to limit the furnishing of consumer reports to the purposes listed under section 1681b of this title. XXXX, XXXX and Experian are not maintaining reasonable procedures. 

XXXX XXXX XXXX XXXX  reported to XXXX, XXXX, Experian, who have reported Account XXXX with a Status reported as {$3600.00} Past Due. These items are violations of [ 15 U.S.C. 1681 ] 602, 15 U.S. Code 1681c and the Privacy Act of XXXX. 
XXXX Reports a status of Closed, XXXX reports Collection/Chargeoff , Experian reports 120 Days Late XXXX reported a Count of Late Payments as XXXX, XXXX reported XXXX, and Experian reported XXXX. All XXXX agencies are in violation of 15 U.S. Code 1681, 15 U.S. Code 1681e XXXX reports a Charge Off XXXX XXXX XXXX Late Payments reported XXXX XXXX XXXX XXXX reported XX/XX/XXXX. This violates 15 U.S. Code 1681, 15 U.S. Code 1681c, 15 U.S. Code 1681n Experian reports XXXX XX/XX/XXXX XX/XX/XXXX, late payments are reported XXXX XXXX. This violates 15 U.S. Code 1681, 15 U.S. Code 1681c, 15 U.S. Code 1681n XXXX XXXX XXXX XXXX  nor any other entity can collect on a discharged debt. This is now considered a certificate of indebtedness per the IRS and income can not be reported. The IRS clearly defines a charge off as Gross or Ordinary income, income does not get reported on the credit report which in fact makes reporting of this account inaccurate. By definition, the IRS clearly says a Cancelled debt or Charge Off is Income. The reporting of this account as a debt is inaccurate. I never received a 1099 from XXXX XXXX XXXX XXXX  for the cancelled debt of {$3600.00} in order to file as ordinary income. XXXX XXXX XXXX XXXX  seems to be committing fraud with the accounting of this account with the IRS without sending out 1099-As or Cs and any other applicable forms as required by the IRS for debts greater than {$600.00}. This is unacceptable. I want to see full disclosure of any 1099s, any other forms and the complete XXXX accounting, including all accounting for adherence to 12 CFR 1026.21 which states when a credit balance in excess of {$1.00} is created in connection with a transaction ( through transmittal of funds to a creditor in excess of the total balance due on an account, through rebates of unearned finance charges or insurance premiums, or through amounts otherwise owed to or held for the benefit of a consumer ), the creditor shall : ( a ) Credit the amount of the credit balance to the consumer 's account ; ( b ) Refund any part of the remaining credit balance, upon the written request of the consumer ; and ( c ) Make a good faith effort to refund to the consumer by cash, check, or money order, or credit to a deposit account of the consumer, any part of the credit balance remaining in the account for more than 6 months, except that no further action is required if the consumer 's current location is not known to the creditor and can not be traced through the consumer 's last known address or telephone number. The involved parties have or should have filed with the IRS, Federal Trade Commission, Security Exchange Commission on my account. I want the account audited and corrected immediately. 

Also 12 CFR 1016.7 states that " A consumer may exercise the right to opt out at any time. '' I am opting out of any reporting by XXXX XXXX XXXX XXXX, XXXX, XXXX and Experian of this account. 
Under 15 U.S. Code 6802 - Obligations with respect to disclosures of personal information ( a ) Notice requirements, Except as otherwise provided in this subchapter, a financial institution may not, directly or through any affiliate, disclose to a nonaffiliated third party any nonpublic personal information, unless such financial institution provides or has provided to the consumer a notice that complies with section 6803 of this title. None of the reports given by XXXX XXXX XXXX XXXX  shown on the credit report were done with any type of permission from me, the Consumer. I count each of the items as a violation of 15 U.S. Code 1681n - Civil liability for willful noncompliance ( a ) In general Any person who willfully fails to comply with any requirement imposed under this subchapter with respect to any consumer is liable to that consumer in an amount equal to the sum of ( A ) any actual damages sustained by the consumer as a result of the failure or damages of not less than {$100.00} and not more than {$1000.00} ; or ( B ) in the case of liability of a natural person for obtaining a consumer report under false pretenses or knowingly without a permissible purpose, actual damages sustained by the consumer as a result of the failure or {$1000.00}, whichever is greater and I demand {$1000.00} per violation to XXXX XXXX XXXX, XXXX, XXXX, and Experian. 

( b ) Opt out, ( 1 ) In general A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unless ( A ) such financial institution clearly and conspicuously discloses to the consumer, in writing or in electronic form or other form permitted by the regulations prescribed under section 6804 of this title, that such information may be disclosed to such third party ; ( B ) the consumer is given the opportunity, before the time that such information is initially disclosed, to direct that such information not be disclosed to such third party ; and ( C ) the consumer is given an explanation of how the consumer can exercise that nondisclosure option. 

Per 15 U.S. Code 6805 - Enforcement ( a ) In general Subject to subtitle B of the Consumer Financial Protection Act of 2010 [ 12 U.S.C. 5511 et seq. ], this subchapter and the regulations prescribed thereunder shall be enforced by the Bureau of Consumer Financial Protection, the Federal functional regulators, the State insurance authorities, and the Federal Trade Commission with respect to financial institutions and other persons subject to their jurisdiction under applicable law. I demand immediate deletion of the account from ALL credit reporting agencies and {$1000.00} per violation committed by XXXX XXXX XXXX XXXX, XXXX, XXXX, and Experian of the Fair Credit Reporting Act, Code of Federal Regulations, and the United States Code. As well as a return of any funds ever paid, Security Interests, and insurance proceeds ever made on the account. And as it is unclear as to How the reporting agencies received any information to report, I see that XXXX XXXX XXXX XXXX  and the reporting agencies have dual responsibility in violating multiple CFR and Acts and I want the CFPB to investigate and help me to get the proper remedy in these matters.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation