Consumer complaint received 2025-04-23 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: MI

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX, MI XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX, MN XXXX RE : Dispute of Debt Reported as Profit and Loss Request for Investigation and Correction Account Number : XXXX XXXX XXXX XXXX XXXX XXXX XXXX To Whom It May Concern, I am writing to formally dispute the reporting of the above-referenced account as a " Profit and Loss '' charge-off on my credit report. This inaccurate designation is misleading, legally questionable, and potentially violates provisions under the Fair Credit Reporting Act ( FCRA ) and Fair Debt Collection Practices Act ( FDCPA ). 
Your company has reported this debt to the credit bureaus as a Profit and Loss write-off, which implies that the debt has been forgiven or settled and written off your books entirely. However, if you are still attempting to collect on this account or have sold it to a third party for collection, such reporting can be construed as inaccurate and misleading. This is especially true if there has been no official discharge of debt or proper documentation of the amount being written off. 
Legal Basis for My Dispute 1. Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681s-2 ( a ) mandates that information furnished to credit bureaus must be accurate and complete. Misrepresenting the charge-off or failing to note its correct status violates this obligation. 
2. Federal Trade Commission XXXX XXXX XXXX XXXX, XXXX XXXX XXXX. XXXX ( XXXX XXXX. XXXX ) reinforced that credit information must not only be factually correct but must not be misleading in context. 
3. In XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX ( XXXX XXXX. XXXX ), the court emphasized that even technically accurate information may still be considered inaccurate if it is misleading or incomplete. 
4. If the account has been sold or transferred, continuing to report it as a charge-off by the original creditor may constitute double reporting, which can unfairly damage my credit score.

I respectfully request that you : 1. Investigate and provide verification of the reported information per 15 U.S.C. 1681i ( a ).

2. Amend or delete the inaccurate Profit and Loss designation if you can not provide proper validation. 
3. Provide documentation confirming : o The date and amount charged off o The accounting treatment of the charge-off ( if applicable ) o Whether the account was sold or is still collectible o Any settlement or discharge records o 1099-C FORM If this error is not corrected within 30 days, I reserve the right to file a formal complaint with the Consumer Financial Protection Bureau ( CFPB ) , Federal Trade Commission ( FTC ) , and/or seek legal remedy under the FCRA and FDCPA. 
Please mail your response and any supporting documentation to my address above. 
Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation