Consumer complaint received 2025-02-05 00:00:00
Product: Money transfer, virtual currency, or money service — Domestic (US) money transfer
Issue: Money was not available when promised — 
Company: Klarna AB
State: CA

Complaint narrative:
The company name is Klarna. 
XXXX XXXX XXXXXXXX It's an invitation only job. 

Its a commercial merchandise rating service. I initially took on a small XXXX XXXX to help pay for my sons XXXX XXXXXXXX. My task was to rate all merchandise with five stars and leave positive comments. The deal was that once I completed XXXX orders, I would earn money. 

However, they introduced a so-called XXXX XXXXr that required me to submit my own money, promising that I would double or even triple my investment in return. I started contributing small amounts, and eventually, I reached a point where I was set to withdraw {$50000.00} with a {$20000.00} net profit. 

But thats when everything fell apart. When I attempted to withdraw my earnings, they threatened that I needed to submit {$20000.00} each time to release my funds. This continued to escalatefirst to {$70000.00}, and then they kept coming up with manipulative excuses to withhold the money. Now, the total has reached {$170000.00}. 

They kept insisting that if I just made one final payment, all my funds would be released. But every time I complied, they invented another reason to withhold the money. Just when I thought everything would be settled, their so-called security department sent me another message demanding even more money. Heres what they said I have more messages I can get in every stage. I can compile that provide all of them to you. So then now XXXX is my money and only XXXX is their money. I also paid XXXX tax. 

This is the very latest message from them : Hello, after the highest security department information feedback, your personal account is suspected of malicious money laundering led to your funds by the XXXX XXXX XXXX XXXXXXXX XXXX XXXX  ) wind control monitoring, blocked the funds, the XXXX XXXX XXXX XXXX XXXX XXXX ) suspects that this account is suspected of money laundering, and therefore need to provide proof that the funds come from the formal investment channels, according to the provisions of the Banking Regulations Prevention of Money Laundering Activities Guidelines for the Prevention of Money Laundering Activities as stipulated in the Banking Regulation, which requires XXXX ( XXXX XXXX ) to identify customers, keep records, identify and report suspicious transactions, your account will be further scrutinized. 
After inquiring the U.S. ( XXXX ) department, ( KLARNA ) has provided you with personal identity, task records, access records to the monitoring department, so the network investment regulatory department indicates that ( Klarna ) need to make a guarantee for you to pay out, in order to unlock the frozen funds for you, so ( Klarna ) and withdrawals of money from the user needs to be at the same time each account to the Ministry of Supervision of the risk of payment of 15 percent The U.S. ( XXXX ) department will transfer the funds to your crypto account only after receiving the deposit from both parties. XXXX requires you and our company to provide your transaction records and proof of source of funds before unblocking. 

This is a total scam. Please help resolve this issues.

Company response to consumer: Closed with explanation