Consumer complaint received 2025-03-31 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Investigation took more than 30 days
Company: Absolute Resolutions Corp.
State: FL

Complaint narrative:
Re : Dispute of Inaccurate Credit Reporting & Request for Debt Validation under FDCPA ( 15 U.S.C. 1692g ) To Whom It May Concern : I am writing to formally dispute the accuracy and legitimacy of an account being reported on my credit report associated with the following information : Original Creditor : XXXX XXXX XXXX XXXX XXXX XXXX : Absolute Resolutions LLC Amount Reported : {$26000.00} Amount Charged Off : {$26000.00} Date Assigned to Collections : XX/XX/XXXX Date of First Delinquency : XX/XX/XXXX Date of Last Payment : XX/XX/XXXX Background & Dispute : In XXXX, I was notified by XXXX XXXX XXXX XXXXXXXX XXXX XXXX  ) regarding fraudulent activity on the referenced account. I cooperated fully with their investigation, and based on the outcome, I was informed that the account would be charged off. I did not receive any further communication regarding this debt until XX/XX/XXXX, at which time I was notified that my business account was being closed due to this outstanding personal account. 

According to XXXX XXXX own policies, business accounts are subject to closure within 30 days if the personal account is not in good standing. However, this action was delayed for over three years, and I was not given the opportunity to dispute or resolve this matter prior to being penalized. 

Further, I was informed by XXXX that they had assigned the debt to a third-party collection agencyAbsolute Resolutions LLCand would no longer be handling communications related to the account. I then discovered discrepancies in the reporting of the debt, notably : The amount charged off ( {$26000.00} ) is different than the debt reported by the collection agency ( {$26000.00} ). 

No IRS Form 1099-C has been issued by either XXXX or Absolute Resolutions as required under IRS regulations if a charged-off debt of this magnitude is forgiven or discharged.

My Rights Under the Law : Under the Fair Debt Collection Practices Act ( FDCPA ), 15 U.S.C. 1692g, I am entitled to : Request a full validation of the alleged debt from the collection agency, including a breakdown of the amount claimed, original account documents, and evidence of assignment. 

Dispute any portion of the debt within 30 days of receiving notice from the collector. 

Cease collection efforts until proper validation is provided.

Additionally, under the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681 et seq., I have the right to dispute information on my credit report that I believe to be inaccurate, incomplete, or unverifiable, and the credit bureau is required to investigate and respond within 30 days of receiving this dispute.

In accordance with the FCRA, I also believe my rights have been violated under the following provisions : 15 U.S.C. 1681, Section 602 affirms my right to privacy with respect to the collection and dissemination of credit information.

15 U.S.C. 1681b ( Section 604 ( a ) ( 2 ) ) states that a consumer reporting agency may not furnish a consumer report to a third party without my written instructions or a legally permissible purpose.

Furthermore, under 15 U.S.C. 1666b, a creditor may not treat a payment on a credit card account under an open-end consumer credit plan as late for any purpose if the payment was received by the due date and within the designated cut-off time. If such misreporting has occurred, it represents an additional violation of my rights under federal law.

Requested Actions : Investigate and remove any inaccurate or unverifiable information related to this account from my credit file.

Block or suppress the tradeline pending completion of a formal dispute and validation process. 

Provide me with a full investigation report once complete, including how the tradeline was verified. 

Supporting Points : There is a documented history of fraud on this account. 

NFCUs internal policy was not followed in the closure timeline of my business account. 

There is a discrepancy in the reported amount charged off versus the collection amount.

No IRS Form 1099-C has been issued to me by either party.

Potential violations of federal consumer protection laws as outlined above. 

Please consider this a formal dispute and validation request under the FDCPA and FCRA. I request that this dispute be fully investigated, and that the debt be removed from my credit report unless the listed discrepancies and concerns are fully resolved and documented. 

I expect your timely response as required by law and reserve all rights in this matter.

Company response to consumer: Closed with explanation