Consumer complaint received 2026-03-24 00:00:00
Product: Debt collection — Rental debt
Issue: Attempts to collect debt not owed — Debt was paid
Company: Slovin & Council Co., L.P.A.
State: OH

Complaint narrative:
Garnishment Case Summary and Communication Record Court : XXXX XXXX XXXX XXXX Case Number : XXXXXXXX XXXX XXXX XXXX XXXX XXXX Slovin & XXXX XXXX, XXXX Attorney : XXXX XXXX. XXXX -- - # # # XXXX. Case Background A garnishment action began in approximately XX/XX/XXXX related to the above-referenced case. Prior to the garnishment, I did not receive proper notice, as correspondence was sent to addresses where I have never resided. I have supporting proof of this and have filed a motion to vacate judgment on that basis. -- - # # # 2. Dispute and Document Requests ( XXXX XXXX ) - In XX/XX/XXXX, I formally disputed the debt and requested documentation. - The law firm provided only partial documentation and did not fully respond to my request. - Despite the dispute remaining unresolved, they proceeded with garnishment. - I made additional requests for documentation in XX/XX/XXXX, which were not fulfilled in a timely manner. -- - # # # 3. Delayed Response - The requested documents were not provided until XX/XX/XXXX, several months after my original requests. - This delay hindered my ability to properly review and respond to the claim before and during garnishment. -- - # # # 4. Settlement Attempts ( XXXX XXXX ) - In XX/XX/XXXX, I contacted the firm via email ( as instructed ) to request a settlement. - I received no response until XX/XX/XXXX. - I then called and was told I could not negotiate directly and would need to wait approximately XXXX XXXX for a response. - After waiting, I was informed of a settlement amount. -- - # # # 5. Issues with Payment Processing - I requested a written settlement confirmation letter, which the firm refused to provide. - I requested written confirmation that the account would be settled in full upon payment ; this was also refused. - On XX/XX/XXXX, I called to make the agreed payment and was told processing would take XXXX business days. - As of now, the funds have not been withdrawn, and no confirmation has been provided. -- - # # # 6. Ongoing Lack of Communication - I have made multiple attempts via phone and email to follow up on : - Payment processing - Settlement confirmation - Case resolution - I have received no responses from the attorney despite repeated outreach. -- - # # # 7. Court Action - XXXX XX/XX/XXXX, I appeared before the garnishment judge. - A continuance was granted until XX/XX/XXXX, to allow time to resolve the matter. -- - # # # 8. Impact - I have made consistent, good-faith efforts to resolve this matter, including disputing the debt, requesting documentation, and attempting to settle and pay the balance. - The attorneys failure to communicate, provide documentation, and process payment has : - Prevented resolution of the garnishment- Potentially caused continued financial harm - Created unnecessary delay and uncertainty -- - # # # 9. Key Concerns - Failure to properly respond to a dispute before continuing collection efforts- Significant delays in providing requested documentation - Refusal to provide written settlement terms- Failure to process payment after agreement - Ongoing lack of communication during an active garnishment -- - Statement : I have made repeated, documented, good-faith efforts to resolve this matter. The lack of communication and failure to act by the attorney and law firm have directly interfered with my ability to resolve the garnishment and protect my financial interests. -- - Submitted by XXXX XXXX XXXX XXXX XX/XX/XXXX

Company response to consumer: Closed with explanation