Consumer complaint received 2024-03-07 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: ALLY FINANCIAL INC.
State: NY

Complaint narrative:
Subject : Dispute of Inaccurate Information on My Credit Report Dear Sir or Madam, I have recently reviewed my credit reports from XXXX, XXXX, and XXXX and have found several inaccuracies that I am disputing. Under the Fair Credit Reporting Act ( FCRA ), I am requesting an investigation and correction of these inaccuracies.

Also 15 U.S. Code 1666b - Timing of payments 15 U.S. Code 1681a - Definitions ; rules of construction Personal Information Discrepancies : Name Variations : XXXX : Listed as XXXX XXXX XXXX XXXX & XXXX : Listed as XXXX XXXX XXXX Discrepancy : Name inconsistency across bureaus. Correct name : XXXX XXXX XXXX. 
Also Known As : XXXX & XXXX : Listed as XXXX XXXX ( Incorrect spelling ). 
Action Requested : Please correct the spelling to XXXX XXXX. 
Date of Birth : XXXX : Year only ( XXXX ). 
XXXX Requested : Please update to include full XXXX as XX/XX/XXXX. 
Address Discrepancies : Current Address : Differences in address formatting and XXXX code across bureaus. 
Action Requested : Standardize across all bureaus to XXXX XXXX PL XXXX XXXX, XXXX, NY XXXX. 
Previous Address : Inconsistencies in addresses reported.

Action Requested : Verify and correct previous addresses across all bureaus for accuracy.

Account Discrepancies : Account on XXXX and XXXX : High Credit reported as {$0.00} by XXXX for an account with a balance.

Action Requested : Investigate and correct the High Credit value to reflect actual credit used.

Inquiry Discrepancies : Various inquiries listed differently across bureaus.

Action Requested : Please verify these inquiries ' accuracy and remove any inaccuracies.

Incorrect Account Statuses and Information : Accounts Reported with Inaccurate Statuses : Accounts reported as late or charged-off with disputed statuses.

Action Requested : Review payment histories and update status accordingly to reflect accurate information.

Discrepancies in Payment Histories : Variances in payment history across bureaus, including missing payments or incorrectly reported late payments.

Action Requested : Cross-reference with account statements provided by creditors and correct any inaccuracies. 
I am enclosing copies of documents that support my position. Please re-investigate these matters and correct the disputed items as soon as possible. 

Please send me a written confirmation of the receipt of this letter and the results of your investigation. According to the FCRA, XXXX XXXX Credit Report Date : XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX Name : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Also Known As : XXXX XXXX - - Former : - - XXXX XXXX Date of Birth : XX/XX/XXXX XXXX XX/XX/XXXX Current Address ( es ) : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXXXXXX XXXX Account # : XXXX XXXX Account Type : Revolving Revolving Account Type - Detail : Charge account Charge account Bureau Code : Authorized User Authorized User Account Status : Open Open Monthly Payment : {$82.00} {$82.00} Date Opened : XX/XX/XXXX XX/XX/XXXX Balance : {$1600.00} {$1600.00} No. of Months ( terms ) : XXXX XXXX High Credit : {$1600.00} {$0.00} Credit Limit : {$1000.00} {$1000.00} Past Due : {$340.00} {$340.00} Payment Status : Late 120 Days Late 120 Days Last Reported : XX/XX/XXXX XX/XX/XXXX Comments : - Charge Amount in H/C column is credit limit Date Last Active : XX/XX/XXXX XX/XX/XXXX Date of Last Payment : XX/XX/XXXX XX/XX/XXXX Two-Year payment history Legend Month XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX OK OK OK OK XXXX XXXX XXXX OK OK OK OK OK OK OK OK OK OK OK OK OK OK XXXX XXXX XXXX XXXX XXXX XXXX OK OK OK XXXX XXXX XXXX OK OK OK OK OK OK OK OK OK OK OK OK OK OK. NYS XXXX XXXX XXXX XXXX Account XXXX XXXX XXXX XXXX XXXX Account Type : Installment Installment Installment Account Type - Detail : Family support Family support Child support XXXX Code : Individual Individual Individual Account Status : Open Open Open Monthly Payment : {$0.00} {$32.00} {$32.00} Date Opened : XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX Balance : {$32.00} {$32.00} {$200.00} No. of Months ( terms ) : XXXX XXXX XXXX High Credit : {$0.00} {$0.00} {$0.00} Credit Limit : {$0.00} {$0.00} {$0.00} Past Due : {$0.00} {$0.00} {$0.00} Payment Status : Current Current Current Last Reported : XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX Comments : - Current account/was a collection account, insurance claim or government claim or terminated for default. 
XXXX XXXX XXXX ITEM DISPUTED BY CONSUMER Child/family support Child/family support obligation Date Last Active : XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX Date of Last Payment : XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX Two-Year payment history Legend Month XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX OK OK OK OK OK OK OK OK OK OK OK OK OK OK XXXX XXXX XXXX CO XXXX XXXX OK XXXX XXXX XXXX OK OK XXXX XXXX XXXX OK OK OK OK XXXX OK OK OK OK OK OK OK ALLY FINCL XXXX XXXX XXXX Account # : XXXX XXXX XXXX Account Type : Installment Installment Installment Account Type - Detail : Auto Loan Auto Loan Auto Loan Bureau Code : Joint Joint Joint Account Status : Open Open Open Monthly Payment : {$340.00} {$340.00} {$340.00} Date Opened : XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX Balance : {$5500.00} {$5500.00} {$5500.00} No. of Months ( terms ) : XXXX XXXX XXXX High Credit : {$19000.00} {$19000.00} {$19000.00} Credit Limit : {$0.00} {$0.00} {$0.00} Past Due : {$420.00} {$420.00} {$420.00} Payment Status : Late XXXX  Days Late XXXX  Days Late 60 Days Last Reported : XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX Comments : Account information disputed by consumer, meets FCRA requirements Customer disputed account - reported by subscriber. 
Consumer disputes this account information Auto Date Last Active : XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX Date of Last Payment : XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX Two-Year payment history Legend Month XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX OK OK OK OK OK XXXX OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK XXXX XXXX XXXX OK OK OK OK OK XXXX OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK XXXX XXXX XXXX OK OK OK OK XXXX OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK XXXX XXXX  XXXX XXXX XXXX XXXX Account XXXX : XXXX XXXX XXXX Account Type : Revolving Revolving Revolving Account Type - Detail : Credit Card Credit Card Credit Card XXXX XXXX XXXX XXXX XXXX XXXX Account Status : Derogatory Derogatory Derogatory Monthly Payment : {$0.00} {$0.00} {$0.00} Date Opened : XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX Balance : {$9400.00} {$9400.00} {$9400.00} No. of Months ( terms ) : XXXX XXXX XXXX High Credit : {$9500.00} {$0.00} {$9500.00} Credit Limit : {$8500.00} {$8500.00} {$0.00} Past Due : {$9400.00} {$9400.00} {$9400.00} Payment Status : Collection/Chargeoff Collection/Chargeoff Collection/Chargeoff Last Reported : XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX Comments : Charged off as bad debt Profit and loss write-off Unpaid balance reported as a loss by the XXXX XXXX. 
Charged off account Credit card Date Last Active : XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX Date of Last Payment : XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX Two-Year payment history Legend Month XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX CO CO CO CO CO CO CO CO CO XXXX XXXX XXXX XXXX XXXX OK OK OK OK OK OK OK OK OK OK XXXX OK XXXX OK OK OK OK OK OK XXXX XXXX XXXX XXXX XXXX OK OK OK OK OK OK OK OK OK OK CHILD SUPPORT XXXX XXXX XXXX XXXX Account XXXX : XXXX Account Type : Installment Account Type - Detail : Family support XXXX Code : Individual Account Status : Paid Monthly Payment : {$0.00} Date Opened : XX/XX/XXXX Balance : {$0.00} No. of Months ( terms ) : XXXX High Credit : {$0.00} Credit Limit : {$0.00} Past Due : {$0.00} Payment Status : Collection/Chargeoff Last Reported : XX/XX/XXXX Comments : Account seriously past due date/account assigned to attorney, collection agency, or credit grantor 's internal collection department. 
XXXX XXXX XXXX ITEM DISPUTED BY CONSUMER Date Last Active : XX/XX/XXXX Date of Last Payment : XX/XX/XXXX Two-Year payment history Legend Month XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX CO XXXX ALLY FINCL XXXX XXXX XXXX Account # : XXXX XXXX XXXX Account Type : Installment Installment Installment Account Type - Detail : Auto Loan Auto Loan - Bureau Code : Joint Joint Joint Account Status : Derogatory Derogatory Derogatory Monthly Payment : {$0.00} {$0.00} {$0.00} Date Opened : XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX Balance : {$39000.00} {$39000.00} {$39000.00} No. of Months ( terms ) : XXXX XXXX XXXX High Credit : {$47000.00} {$47000.00} {$39000.00} Credit Limit : {$0.00} {$0.00} {$0.00} Past Due : {$39000.00} {$39000.00} {$39000.00} Payment Status : Collection/Chargeoff Collection/Chargeoff Collection/Chargeoff Last Reported : XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX Comments : Charged off as bad debt Dispute resolved; customer disagrees Subscriber reports dispute resolved - consumer disagrees. 
Unpaid balance reported as a loss by the credit grantor. 
Consumer disputes after resolution Charged off account Date Last Active : XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX Date of Last Payment : XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX Two-Year payment history Legend Month XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX CO CO CO CO CO CO CO CO CO CO CO XXXX XXXX OK OK OK OK OK OK OK OK OK OK OK XXXX OK XXXX OK OK OK OK OK OK OK OK XXXX OK OK OK OK OK OK OK OK OK OK OK OK Creditor Name Type of Business Date of inquiry Credit Bureau XXXX XXXX Bank XXXX XXXX XX/XX/XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX, Used XX/XX/XXXX XXXX XXXX XXXX Miscellaneous Automotive XX/XX/XXXX XXXX XXXX  - XX/XX/XXXX XXXX XXXX Personal Loan Companies XX/XX/XXXX XXXX XXXX XXXX Bank Credit Cards XX/XX/XXXX XXXX XXXX XXXX XXXX Banks XX/XX/XXXX XXXXXXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX XXXX Thank you for your attention to these matters. 

Sincerely,

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief