Consumer complaint received 2026-01-21 00:00:00
Product: Payday loan, title loan, personal loan, or advance loan — Payday loan
Issue: Charged fees or interest you didn't expect — 
Company: Deer Creek Lending
State: OH

Complaint narrative:
Back in XXXX of XXXX, I was searching for a loan and was paired with Deer Creek Lending. I was desperate for a loan so I signed up for a {$200.00} loan and was paid that amount. Every XXXX weeks, I was charged {$53.00} to pay off this {$200.00}. To my knowledge, that should only take XXXX payments from my paycheck. By XXXX I had paid off the {$200.00} loan. But it is XX/XX/XXXX and I am still getting charged. I looked at my loan agreement terms and conditions, which I feel so upset that I should have looked at first before even agreeing to this loan, and it says I agreed for a XXXX month plan, XXXX XXXX XXXXnterest rate, loan agreement. I had already paid off the {$200.00} they gave me, but I would have to continue paying off the XXXX XXXXXXXX money they added on to my loan, for the next XXXX months or so. It said the last payment would be due sometime towards the end of XXXX. XXXX very upset this was not made clear when I in first signed up for this loan. It didnt give me a print out or downloadable file of my loan agreement, and definitely did not tell me what my interest rate would be either. They withheld information and I see that they did that on purpose. XXXX very upset that this is even legal, since in my state a interest rate of that much would be considered illegal. XXXX lost on what to do. I contacted the company to see if I could do a settlement agreement on {$200.00}. They said they will contact me within XXXX hours if it would approved or not. XXXX trying to keep the hope that they will just approve it so that I can hurry up and get out of this horrendous contract that felt like I XXXX XXXX XXXX Its crazy that companies can even do this and get away with this. But I dont know what to do anymore at this point. I tried calling my states department of commerce, hopefully they will contact me back. I tried getting connected with a financial XXXX, hopefully they will contact me back too. Just dont know what to do anymore at this point. XXXX so young, still learning and trying to navigate this adulthood which is still pretty new to me, XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX not currently working right now either XXXX just on XXXX  until I can get reliable transportation so that I can go to both my classes and a part time job. Being in a financial pickle like this is not the ideal for me right now, or for anyone really. I hate that I really needed the money to where I pretty much fell for a loan shark scam. XXXX not sure what uploading this comment on here will do, but any help would be appreciated. And its also a good thing I can warn and alert others about this company. I have found safety and security in the app XXXX with their honest loans and agreement, and they actually give you insight and help on your finances. But when I take out a loan of {$50.00}, thats all XXXX expected and have to pay back, is {$50.00}. So please beware of Deer Creek Lending!!

Company response to consumer: Closed with explanation