Consumer complaint received 2019-05-03 00:00:00
Product: Checking or savings account — Checking account
Issue: Opening an account — Account opened as a result of fraud
Company: WELLS FARGO & COMPANY
State: GA

Complaint narrative:
I just recently went through mediation with Wells Fargo ,Wells Fargo is failing to resolve this ,I found two other accounts open in and around the the time I got out of the military in XX/XX/XXXX ,I was still being discharged from the military,the over account was open in XX/XX/XXXX ,I have filed FTC identity theft report,I also filed an investigation against Wells Fargo for insurance fraud,didnt happen one time it was four times ,I do have a police report I filed on identity theft and fraud,I have been dealing with this issue and Im having problems with Wells Fargo wanton to make it right ,I do not wish to file this in federal court,the lawyer I had for mediation wants to go ahead and file a complaint and have Wells Fargo served and move forward,Wells Fargo is also over looking with the proof I got ,one of there reps called me and proceeded to threaten and try to intimidate me from filing a law suit ,I have presented my case to this attorney and all documents,Wells Fargo has committed fraud by deception,I was ask to send in some documents to show what they have done and it was used against me ,I have had an investigation done to show that Wells Fargo is trying every avenue not to resolve this issue ,I will file this in federal court and file court orders to bring whos ever responsible for using my documents to exclude Wells Fargo from wrong doing ,I can still file an investigation with the sheriffs department Im being ask to do this also if I do its out of my hands ,I will also proceed to move forward and give my story and documentation to the news media and investigative reporters ,I have notified XXXX XXXX about this process with mediation it doesnt work ,Ive also notified congressmen and senators in ga that Wells Fargo meditation does not resolve or do they care of resolving there wrong doing ,I have two reps I have spoke to has lied to me using information that was never resolved or handled ,Wells Fargo has went as far as to destroying my identity,I have now had to absolutely go above and beyond giving documentation to the credit bureaus to prove my identity,this has lost me jobs and opportunities,this has destroyed any financial future I have ,if this is not resolved to my satisfaction I will press forward and expose Wells Fargo there actions and the strong arm they have to deny ,I have proof of this call I was threaten by this individual,Im sick of going through this ,this needs to be relived because If I go to court I will have the news media insight to run this story ,Wells Fargo knows I have a good case ,they have opened four accounts two checking and two savings ,attempt to open several credit cards ,car loans ,insurance fraud,identity theft and fraud,use my identity and forged my signature on applications for accounts the sheriffs department proved that the applications were forged by XXXX XXXX XXXX,I still can bring charges if I want ,he also gave the insurance broker for Wells Fargo my information to make this illegal sale ,I ha e spoke to the investigator for the insurance commissioner here in ga ,no application signed ,no insurance was ever binded on my vehicle,I have enough to expose Wells Fargo of so much wrong doing and the threats they have laid out ,I have ask to resolve this before I sign this contract with this attorney he has had success with winning against Wells Fargo in these matters ,Im choosing to give this bank an opportunity to settle ,I have enough as of right now to move forward and get a lot more in court I am upset and really mad ,I have presented my case with the facts and I also had my income tax check with held because of Wells Fargo with destroying my identity I have been denied the right to the money I have earned with my employer because of Wells Fargo I have an affidavit from the IRS showing the cause to with hold my income tax check,this has also been giving to the attorney,Ive giving information to the insurance commissioner and the name of the individual I have spoken with in this matter at Wells Fargo XXXX XXXX that committed deception and lying over the phone ,I was talked into sending my information trusting Wells Fargo in good faith ,Wells Fargo has no information about what they did until I provided it ,and it was used like the attorney said used against me and every document I have proves Wells Fargo wrong I will absolutely put this in front of a judge and jury ,I no for a fact in this case my case is with severity,they no I have a case of they wouldnt had a rep reach out or threaten me or try to intimidate me ,I want this resolved or Im moving forward an filing this law suit an expose like i said Wells Fargo in national tv and news paper thats a promise Ive been in contact with these investigative reported they are much interested in the fact of the threats the insurance fraud,the use of my identity which had stop me from employment,I will provide documentation to the CFPB to understand the severity of what Wells Fargo has done to my life ,they have put my financial future on hold ,I want this matter cleared up and a settlement reached before this matter gets put in front of a federal judge .i have documentation to back my story up and more ,if I have to I will pull individuals into court ,I have been lie to ,to many times and Im sick of it ,pretty bad to also no Im a veteran and hearing Wells Fargo reprocessing soldiers vehicles while serving abroad for there country,I became a victim of weld Fargo while serving my country and was out of state ,a checking account was opened in my name ,thats how bad this bank truly is ,XXXX XXXX was told to handle all issues I ell be speaking to several congressmen and senators today to give them what this mediation has not done and will not do for any customer,lie to constantly by Wells Fargo resolve before my legal action proceedings go forward I want t be contacted and this matter handled and closed ,if to no that an attorney is involved but I have not sign a contract I will provide his name and number of his law firm ,hes a magistrate judge here in ga,his name is XXXX XXXX XXXX XXXX ,this can be resolved before I move forward Im giving weld Fargo this opportunity to do so

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation