Consumer complaint received 2017-06-29 00:00:00
Product: Debt collection — Medical debt
Issue: False statements or representation — Attempted to collect wrong amount
Company: GOLD KEY CREDIT, INC.
State: NJ

Complaint narrative:
on X/XX/2016 i had a XXXX XXXX XXXX XXXX, i went to doctor to check, but he could not know so he sent me to XXXX hospital in XXXX and they check everything for me and i left the hospital after about one hour then after that by one week the hospital sent me the bill for {$580.00} then i call them why did not they use my health insurnce they told me sent us copy of your insurnce because we do have it after i sent it by 2 weeks the hospital changed the bill and they sent me another bill for same service for {$1300.00} so they raise the bill because the insurnce will pay not me but that amount was deductible means that customer supposed to pay, since that time i 'm trying with hospital to pay the 1st bill but they want me to pay it {$1300.00} they want me to accept their stealing i do not know by any logic they are doing that, after that they sent me to GOLDKEY CRED ( collection agency ) to force me to pay i called goldkey to explain for them and they were nice in 1st call they told me they will help me to let he insurance pay the difference because the change in the two bills was because of the insurance and i sent them all bills but after they found me on the right and the insurance did pay any thing so they did not do anything with insurance and because the insurnce is bussiness they can not lose it may be they can get more customers so, and as you know that collection pay 10 % to hospital and they get % 90 of the bill for them so collection do not care if the creditor is right or no because collecton will use the tool to force me to pay now they reported me to credit bureau to destroy my score i do if that legal or no i have bill for {$580.00} and the hospital want to charge me for {$1300.00} and i f i complaint their fraud they sent me to collection and collection help them to destroy me or to force me t pay from collection agency response, you can see that they 'Beat around the bush ' and they are lying because when i received their letter i called them and i explained everything and they gave me fax number i sent them all statement from the hospital now from their answer Ill prove using evidence that they are laying and they are working with hospital to destroy any customer disagree with them 1 ) i faxed them the 2 bills of XXXX hospital and i told them that the hospital changed the bill from {$580.00} to {$1200.00} because of the XXXX XXXX XXXX and that is not logical reason to charge me more with insurance gold key understood my problem and they asked me to fax them all documents to ask XXXX XXXX to pay the difference after that they sent me document health insurance claim form to send it to insurance and i did but i think the insurance refused to pay because it clear that hospital is stealing the customer if they have insurance 2 ) because the fault became between two big business ( XXXX and XXXX hospital ) so the victim will be me so gold key got direct order from hospital to destroy the consumer or to scare me by reporting my problem to credit bureau to force me to pay without complaint 3 ) they admitted that they are not debt buyer this means that they are working together with hospital to steal customers or to scare customers to pay or they will report them because how they report me and i have 2 bills for the same service and the hospital wants me to pay the higher bill for no reason 4 ) in the answer of collection, they did not talk about the 2 hospital bills why because they do not have an answer about that and that means they accepted illegal debt because there is no logic explain for the 2 bills 5 ) this collection agency is working as bodyguard for the hospital to attack any customer that is trying to complain hospital stealing 6 ) the hospital will not answer the complaint because they do not have any logic answer because of that they sent me to collection agency to void an argument 7 ) how government to give this kind of collection agency license to work with business to go through their secure data and to themselves as judge to report people and destroy their score, this kind of Untruthful business we should stop them 8 ) i did not refuse to pay like collection said but i told them i want to pay the original bill not the second bill but they did have any solution with hospital because they are working together against me and neither health insurance because it is a big business they need to get business from it so they came against me because i am the weakest 9 ) please do not close this complaint till you solve it or send it to who can solve it

Company response to consumer: Closed with non-monetary relief