Consumer complaint received 2025-06-17 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: MI

Complaint narrative:
The previous response did not adequately address the dispute, and the account continues to be inaccurately reported. Enclosed is additional documentation from the furnisher, which highlights critical contradictions and supports my right to a complete and accurate reinvestigation under FCRA XXXX. I am formally disputing the accuracy and legality of the XXXX Bank account XXXX XXXX XXXX ) currently being reported on my TransUnion credit report. This account is listed as charged off with a {$2500.00} balance, and a XXXX string of consecutive XXXX  notationsmost recently updated as of XX/XX/XXXX This reporting is inaccurate, misleading, and in violation of : Fair Credit Reporting Act ( FCRA XXXX ( c ), XXXX, XXXX, XXXX ( b ) ) Truth in Lending Act ( TILA ) XXXX XXXX XXXX Reporting Standards XXXX. Illegal Re-Aging of XXXX Account The account was charged off in XX/XX/XXXX, with no payments made since XX/XX/XXXX. 
Despite that, TransUnion continues to reflect monthly XXXX  ( XXXX ) notations from XXXX through XXXX, artificially inflating XXXX  and XXXX  my score. 
XXXX XXXX prohibits furnishers from updating a charged-off account monthly unless there is new activity. No such activity occurred. 
XXXX. Inaccurate XXXX XXXX The original refinanced loan was for {$1600.00}. Reporting a {$2500.00} balance reflects unlawful interest or fee accumulation after XXXX. 
There has been no payment or status update since XXXX to justify this balance increase, violating XXXX and XXXX XXXX rules on transparent balance reporting. 
XXXX. XXXX XXXX XXXX XXXX Banks letters dated XX/XX/XXXX and XX/XX/XXXX contradict each other and confirm misconduct : Both letters admit the account was charged off in XX/XX/XXXX and that no payments have been made since XX/XX/XXXX. 
They also confirm the account was : o Placed with XXXX  in XXXX o Transferred to another agency ( " XXXX '' ) in XXXX o Returned to XXXX in XX/XX/XXXX Yet, TransUnion continues to report XXXX XXXX as the furnisher, without noting these XXXX collections or any ownership transferin violation of XXXX XXXX furnishing and XXXX coding rules. 
Contradiction XXXX Account Ownership XX/XX/XXXX : XXXX suggests it still owns the account. 
XX/XX/XXXX : XXXX states the account was returned to them in XXXX, implying it had been out of their possession. 
You can not assign servicing to multiple agencies for years and still claim uninterrupted ownership while continuing to furnish monthly charge-offs. 
Contradiction XXXX Balance Increases Without Explanation XX/XX/XXXX : No breakdown of how balance XXXX to {$2500.00}. 
XX/XX/XXXX : XXXX balance is accurate but still fails to justify or itemize the increase. 
XXXX admits no payments since XXXX, yet the balance has grown, which is only possible if post-charge-off interest or fees were addeda violation of TILA and deceptive if not transparently disclosed. 
Contradiction XXXX Misuse of FCRA XXXX XXXX XXXX misstates that they can report for XXXX  years ( possibly more ) from the charge-off. 
Reality : FCRA XXXX ( c ) ( XXXX ) defines the XXXX clock from the Date of First Delinquency ( DOFD ) not the charge-off date. 
XXXX XXXX prohibits ongoing monthly XXXX  updates years after charge-off unless new activity occurs. 
XXXX claim of possibly more than XXXX  years is false, misleading, and creates the illusion of active delinquency. 
XXXX. TransUnion XXXX XXXX XXXX XXXX XXXX report shows a status date of XX/XX/XXXX, falsely implying recent activity. 
The XXXX, per your report, is XXXX XXXX this account is set to fall off by XX/XX/XXXX. 
More than XXXX  monthly CO notations have been added after charge-off, which violates : o FCRA XXXX ( a ) ( XXXX ) ( A ) o XXXX XXXX XXXX o Furnishing standards outlined by CFPB XXXX Highlights XXXX. XXXX 's Continued Reporting Is Misleading Quoted directly from XXXX 's letters : Your account was charged off on XX/XX/XXXX ... then placed with XXXX  on XX/XX/XXXX then placed with XXXX ( another collection agency ) on XX/XX/XXXX then placed back with XXXX  on XX/XX/XXXX. 
This proves : XXXX has not serviced or collected this account since XXXX. 
The account changed hands multiple times, but no collection tradeline was ever reported. 
XXXX continues furnishing charge-off updates as if the debt is still being managed by themthis is false and deceptive. 
XXXX. Dispute History & FCRA Violations XXXX  states : XXXX XXXX reporting team received XXXX indirect disputes between XX/XX/XXXX, and XX/XX/XXXX and XXXX direct dispute on XX/XX/XXXX. 
Clarifications : I never claimed the account wasnt mine. I specifically disputed : o Illegal monthly re-aging o Inflated balance o Incorrect DOFD use o Missing placement/transferred notations If the data were accurate, it would not continue to change after each dispute. 
XXXX never responded to multiple direct disputes, violating FCRA XXXX ( a ) ( XXXX ). 
They only responded to CFPB complaintsand even then, marked follow-ups as duplicate to avoid engagement. 
XXXX. Timeline Summary of Contradictions & Re-Aging Date Event XX/XX/XXXX Account opened XX/XX/XXXX Last payment made XX/XX/XXXX Presumed DOFD XX/XX/XXXX Charged off 20212025 Monthly XXXX  notations despite no activity XXXX Placed with XXXX XXXX Transferred to XXXX, then back to XXXX  XX/XX/XXXX Most recent CO update by XXXX  XXXX. Summary of Reporting Violations Indicator Violation XXXX months of CO updates Illegal re-aging FCRA XXXX ( a ), XXXX XXXX {$2500.00} inflated balance TILA no itemization, no new activity No Transferred or Placed coding XXXX XXXX violation Status Date = XX/XX/XXXX Misleading delinquency age XXXX year claim Misinterpretation of FCRA XXXX ( c ) ( XXXX ) XXXX. Requested Actions XXXX FCRA and XXXX XXXX compliance, I formally request the following : XXXX. XXXX deletion or suppression of this tradeline due to its materially inaccurate and misleading reporting. 
XXXX. Provide the full XXXX of XXXX used for this account ( FCRA XXXX ( a ) ( XXXX ) ). 
XXXX. Confirm and provide the XXXX field associated with this account ( FCRA XXXX ( a ) ( XXXX ) ). 
XXXX. If XXXX can not furnish corrected data or verify legal ownership, this tradeline must be removed in its entirety. 
Enclosures : XXXX  Letters dated XX/XX/XXXX and XX/XX/XXXX Copy of TransUnion Credit Report ( Dated XX/XX/XXXX ) Timeline of Contradictions and Violations

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief