Consumer complaint received 2024-05-24 00:00:00
Product: Student loan — Private student loan
Issue: Dealing with your lender or servicer — Trouble with how payments are being handled
Company: Navient Solutions, LLC.
State: IL

Complaint narrative:
Thousands of students were scammed by Navient into taking out predatory private loans to attend for profit online schools such as the one I attended, XXXX XXXX  XXXX XXXX XXXX XXXXXXXX. When I attended the school, I was pressured to take out so many loans every semester and for amounts ranging {$6000.00} to {$25000.00} a SEMESTER! I have over {$100000.00} in student loans and no idea where that money went, because now the AI is CLOSED and all my " credits '' aren't transferring for me to get my masters. Because of my loans all defaulting due to NAVIENT NOT WORKING WITH ME ever, I know can't get an aid to go to school to get a REAL degree. Every time you call about your loans, they make me hold for hours and then tell me I have two options and NEITHER are do able. {$3000.00} a month for a loan payment is unmanageable. And the longer I'm not paying on these the HIGHER this interest goes. XXXX XXXX XXXX XXXX XXXX XXXX XXXX due to the stress of this situation, I can't get a home to live in - no mortgage, NO CAR, I can't get anything. These loans are ruining my life. All because I was pressured at a young age to get ridiculous amounts of loans some of which I didn't even need all that. 
Because of the numerous claims of fraud and misconduct perpetrated by these online for profit schools, such as XXXX, I was able to file a Borrower Defense claim with the Dept. of Education against XXXX  XXXX XXXX XXXX, and my Fed. loans of ( {$22000.00} ) were discharged and my credit repaired.

My Borrower Defense Claim was also part of the Sweet Vs. Cardona settlement for which I was a full class member.

I am aware that Navient was sued by 39 state AGs regarding their predatory loans to attend these online for-profit schools and that Sallie Mae/Navient were a " preferred '' lending company in a " deal '' with these schools during the early 2000 's. These private loans with a high risk of default were part of a package deal offered to " for profit online schools ''. But loans made to students in states outside of the agreement, or those who were not in default for 7 months or more during a " specific '' time frame, were excluded. I am sure this was a big win for Navient, but what a sham of a settlement deal for the rest of borrowers scammed into taking loans to at least 150 for profit online schools. After the AG settlement, didn't Navient also get out of the Federal student loan business due to scrutiny from lawmakers and borrower advocates? Didn't Navient have to pay restitution to the Federal student loan borrowers for not informing students of IDR/IBR payments students could have enrolled in, but instead steered toward forbearance? Furthermore, hasn't Navient been sued at least a half dozen times for other predatory loan practices and illegal collection practices? 
I am also aware of a " pilot '' program by which Navient is sending out " applications '' to select students who may have filed Borrower Defense claims against their schools and were approved. This application is a sham. Why do we need to prove anything? Navient knows who we are. Under the FTC " Holder Rule '' Navient is liable for giving predatory loans in connection with online for-profit schools. Time is running out for Navient to do right by students who were scammed into taking out private loans to attend online for profit colleges who have committed misconduct and misrepresented themselves to the public to entice students to enroll. XXXX XXXX XXXX has sent a letter to Navient 's CEO asking to discharge these loans NOW! It's time Navient do the right thing and discharge all these predatory private loans made to attend online for profit schools NOW! 
XXXX XXXX XXXX XXXX XXXX XXXX XXXX

Company response to consumer: Closed with explanation