Consumer complaint received 2024-08-13 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Personal information incorrect
Company: Experian Information Solutions Inc.
State: CA

Complaint narrative:
On XX/XX/XXXX an address name and ssn, dispute was opened. Experian refused to remove all INACCURATE ADDRESSES and name variations. 
Please note a Few of the cases Experian was sued for refusing to remove inaccurate information from consumers report. They lost! Because it was a clear violation of the FCRA. 

XXXX. XXXXXXXX XXXX XXXXXXXX XXXX ( XXXX ) Summary : This case, although not directly about outdated addresses, is significant because it involved the failure of a credit reporting agency to properly maintain and update consumer information. XXXX XXXX sued XXXX ( similar to Experian ) for inaccurately labeling him as a XXXX, which led to a class action lawsuit. The case made it to the Supreme Court, which ruled that companies could be liable under the FCRA for failing to ensure accurate consumer reports. 
Relevance : This case demonstrates that credit agencies can be held accountable for failing to remove or update inaccurate or outdated information. 

XXXX. XXXX XXXX Experian XXXX XXXX XXXX XXXX ( XXXX ) Summary : In this case, the plaintiff, XXXX XXXX, sued Experian after the company failed to correct inaccuracies on his credit report despite multiple disputes. The court allowed the case to move forward, recognizing the potential violation of the FCRA. 
Relevance : Although this case focused on inaccuracies in the credit report, it underscores that Experian can be taken to court for not properly handling disputes, including potentially outdated information. 

XXXX. XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX Experian XXXX XXXX XXXX XXXX ( XXXX ) Summary : This case involved a dispute where the plaintiff argued that outdated or incorrect information was being reported by Experian, impacting his ability to secure a mortgage. The court ruled in favor of the plaintiff, emphasizing the need for credit agencies to maintain accurate and up-to-date information. 
Relevance : This case is directly relevant to situations where outdated information remains on a credit report, demonstrating that consumers can successfully challenge Experian for not updating or correcting their credit file. 

XXXX. XXXX XXXX Experian XXXX XXXX XXXX XXXX ( XXXX ) Summary : In this case, the plaintiff sued Experian for failing to remove inaccurate negative items from her credit report, which she claimed was a violation of the FCRA. The court ruled that Experian had indeed violated the FCRA by not correcting the report after a reasonable investigation. 
Relevance : This case shows that failing to remove or update information after a dispute can lead to legal liability for Experian. 

XXXX. XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, and Experian XXXX XXXX XXXX XXXX ( XXXX ) Summary : The plaintiffs in this case alleged that all three major credit reporting agencies, including Experian, failed to remove outdated and incorrect information from their credit reports after it was disputed. The court allowed the case to proceed, highlighting the agencies responsibility under the FCRA. 
Relevance : This case shows that outdated information remaining on a credit report, even after a dispute, can be grounds for a lawsuit. 

General Insights : FCRA : The Fair Credit Reporting Act ( FCRA ) requires credit reporting agencies to follow reasonable procedures to ensure the maximum possible accuracy of the information they report. If an agency fails to remove outdated or incorrect information after it has been disputed, this could be considered a violation of the FCRA, making the agency potentially liable for damages. 
Consumer Rights : Consumers have the right to dispute incorrect or outdated information on their credit reports, and credit agencies are required to investigate and correct any inaccuracies. Failure to do so can result in lawsuits, as seen in the cases above.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation