Consumer complaint received 2024-05-10 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Experian Information Solutions Inc.
State: GA

Complaint narrative:
I am writing to formaly dispute the inclusion of a late payment entry on my credit report, as indicated in your recent communication dated [ Date of Communication ] and referencing the account with XXXX XXXX XXXX XXXX for the month of [ XXXX ]. This correspondence serves as a formal and detailed explanation of the dispute as required under the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681 et seq.

Upon careful review of my credit report, I discovered an entry sugesting that I made a late payment on the aforementioned account. However, it is esential to emphasize that I have meticulously maintained timely payments on all my financial obligations, including the XXXX XXXX XXXX XXXX account in question. It is unequivocally asserted that there has been no instance of late payment on this account within the reporting period. 

The accuracy and integrity of consumer credit reports are fundamental components of fair lending practices and financial transparency, as mandated by the FCRA. Therefore, any inaccuracies or discrepancies must be promptly investigated and rectified to ensure the veracity of the credit reporting system. 

I wish to underscore several key points in support of my dispute : 1. **Inaccuracy of Late Payment Entry : ** The late payment entry attributed to my XXXX XXXX XXXX XXXX account is erroneous and unsubstantiated. I maintain comprehensive records, including bank statements and payment receipts, which unequivocally demonstrate consistent and timely payments in accordance with the agreed-upon terms. 

2. **Violation of FCRA : ** The inclusion of inaccurate information, such as a late payment entry, on my credit report constitutes a violation of the FCRA XXXX Specifically, the FCRA mandates that consumer reporting agncies ( CRAs ) maintain reasonable procedures to ensure the maximum possible accuracy of consumer reports. 

3. **Material Impact on Creditworthiness : ** The presence of this erroneous late payment entry poses a material threat to my creditworthiness and financial standing. Inaccurate information on credit reports can detrimentally affect credit scores, interest rates, and eligibility for financial products and services. 

4. **Request for Comprehensive Investigation : ** In light of the aforementioned points, I respectfully request that you conduct a thorough and comprehensive investigation into the accuracy of the information pertaining to my XXXX XXXX XXXX XXXX account. This investigation should include verification of payment records and communication with XXXX XXXX XXXX XXXX to reconcile any discrepancies. 

5. **Timely Resolution : ** Given the potential adverse consequences of inacurate credit reporting, I urge you to expedite the resolution of this dispute in a timely manner. I request written confirmation of the corrective actions taken once the investigation is complete. 

Please be informed that I hereby formally demand the provision of documentation substantiating the investigation conducted pertaining to the subject matter. Specifically, I insist upon the disclosure of the methodology employed in said investigation, inclusive of all relvant records delineating the individuals contacted, along with their respective business addresses, names, and contact telephone numbers. Additionally, I necessitate documentation verifying the alleged tardiness of the referenced account. 

Failure to provide the aforementioned information within a period of fifteen ( 15 ) days from the date of this communication shall compel the immediate rectification of the account status to " PAID/NEVER Late. '' Moreover, I anticipate expeditious delivery of an updated copy of my credit report subsequent to the aforementioned revision. Non-compliance with these directives may prompt further legal action.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation