Consumer complaint received 2024-07-11 00:00:00
Product: Debt collection — Credit card debt
Issue: Attempts to collect debt not owed — Debt is not yours
Company: Absolute Resolutions Corp.
State: IL

Complaint narrative:
Subject : Response to Complaint Resolution and Request for Removal of Collection Entry Dear Absolute Resolutions Investments , LLC, I acknowledge receipt of Absolute Resolutions Investments, LLCs ( ARI ) response to my complaint. However, there are several concerns and discrepancies that remain unresolved. Due to ARIs non-compliance with federal regulations and inadequate response to my validation requests, I am requesting the removal of the collection entry from my consumer report due to the issues outlined below : Debt Validation : ARI asserts that it sent the required credit reporting disclosures on XX/XX/year>, and reported the account on XX/XX/year>. To date, I have not received any validation information or disclosures from ARI. Please provide the documentation sent on XX/XX/year>, including proof of mailing and a copy of the disclosure notice. Additionally, please include the detailed validation of the debt as initially requested. 

Charge-Off and Account Sale Details : According to your response, the account was sold to ARI by XXXX XXXX XXXX XXXX with a balance of {$1200.00}. I request a copy of the sale agreement or any documentation confirming the purchase of the debt by ARI, including how the account balance was calculated.

Disclosures and Reporting : You mentioned that the account was first reported on XX/XX/year>. As I have not yet received the required disclosures, it appears there has been a lapse in compliance with 12 CFR 1006.34 and other applicable regulations. Please provide evidence of compliance with the disclosure requirements before the account was reported. 

Certified Mail Receipt : Supply a copy of the certified mail receipt or any other proof indicating that I was properly notified of this debt, including my name and signature if applicable.

Request for Further Validation : As ARI stated that it will respond to my validation request through a separate letter, I expect to receive this validation promptly. Please ensure that the response includes all the necessary details as specified in my original complaint. 

Immediate Removal from Consumer Report : Given ARIs failure to provide proper debt validation and required disclosures, I insist that ARI remove the collection entry from my consumer report immediately. The reporting of this account without the necessary documentation and compliance with 12 CFR 1006.34 and 15 USC 1681s-2 ( a ) is unlawful. Continued reporting under these circumstances is a violation of my consumer rights and must be corrected without delay. 

Failure to address these issues and remove the collection entry from my consumer report within 15 days from the date of this letter will compel me to escalate this matter to regulatory agencies, including the Consumer Financial Protection Bureau ( CFPB ), the Federal Trade Commission ( FTC ), and state authorities. 

Thank you for your prompt attention to this matter. I look forward to your timely response and the resolution of these issues. 

Sincerely, XXXX XXXX

Company response to consumer: Closed with explanation