Consumer complaint received 2024-11-19 00:00:00
Product: Debt collection — I do not know
Issue: Took or threatened to take negative or legal action — Threatened to sue you for very old debt
Company: OLD NATIONAL BANCORP
State: FL

Complaint narrative:
I got a call on or about XX/XX/year> who left a voice mail : Good morning my name is????? and this urgent message for ( my name ). My office is trying to reach you in reference to a formal complaint that's about to be filed against you regarding case file D A ( random numbers ). In order to receive assistance and address this matter, it is important to contact the firm handling file at XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX and then calling in reference to file Please be advised this call has been logged and is proof you were notified of this matter and failure to respond or result in the firm moving forward without consent again that phone number is XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I ignored the call thinking it was a spam until my son called me to inform me this company had called my ex-husband trying to contact me. So I returned the call. They knew all of my informationi, had my SSN, address and email. So I asked politely who they were. They said XXXX and XXXX XXXX XXXX. 

They said that I had assists valuable enough to go through with pursuing a lawsuit against me : a home, vehicle, ect. 

They said I had an over {$6400.00} debt to Old National Bank from an account that closed nearly XXXX  years ago and needed to make a payment right now to avoid being a lawsuit and that they had served me at my current address, which I advised they I had not received any notices. Also, if I did not pay this now I would be served the next day. They offered me discount if I made the payment that day, which was {$2300.00}. Or I could come up with a partial payment and commit to a payment plan and pay the original total amount due. 

I asked for documentation of this debit and was told they did not have the document and I would have to go through the bank. They continued to harass me for payment with the threat of a lien on my car or house and/or jail. I am a XXXX XXXX on XXXX with limited income and several health issues. I was afraid and paid the amount. They also told me it would be reported to the credit bureau as paid in full. I did ask them why this debit was not on my credit report. I was told " I can not answers ''. Then I talked with my son and his girlfriend works for the bank in question and said it was a scam. I looked on line only to find a complaint with exactly the same threats on XXXX. This person also stated that telephone numbers on line do not match the firm. 

The more I thought about it, this made my sick to my stomach thinking I was scammed. I contacted the Better Business Bureau on XX/XX/year> and filed a complaint. My case is now closed as an " UNANSWERED '' complaint in their file. They had made several attempts to contact the business regarding the complaint, with no response. 

I am asking for your help with this matter. 

Thanking you in advance.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation