Consumer complaint received 2024-11-16 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Was not notified of investigation status or results
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
State: MI

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX, Michigan XXXX XX/XX/year> To : Bank of America XXXX : FORMAL DEMAND FOR IMMEDIATE AND PERMANENT DELETION OF INACCURATE INFORMATION PURSUANT TO FCRA VIOLATIONS Dear Bank of America, This letter serves as a FORMAL DEMAND for the immediate and permanent deletion of all inaccurate, unverifiable, and misleading information related to the accounts listed below. These accounts, reported by Bank of America, contain multiple systemic errors that constitute violations of federal law, including but not limited to the Fair Credit Reporting Act ( FCRA ) under 15 U.S.C. 1681e ( b ), 15 U.S.C. 1681s-2 ( b ), and 15 U.S.C. 1666d, as well as XXXX XXXX reporting guidelines. 

Your continued reporting of false and misleading information has caused me irreparable financial harm, emotional distress, and unwarranted penalties, and it demonstrates gross negligence and willful non-compliance. This letter is to notify you that failure to delete the disputed accounts immediately will result in escalations to federal and state authorities, as detailed below. 

Disputed Items for Deletion Disputed Item XXXX : Conflicting Dates Creditor Name : Bank of America Account XXXX : [ XXXX ] Disputes Dates of Last Payment/Opened/First Delinquency/Billing/Closed Disputed Item XXXX : False Late Payments Creditor Name : Bank of America Account Number : [ XXXX XXXX XXXX XXXX Account XXXX History Profile/Payment Rating Disputed Item XXXX : Inflated Balances Creditor Name : Bank of America Account Number : [ XXXX ] Dispute Current Balance Disputed Item XXXX XXXX XXXX Account XXXX Creditor Name : Bank of America Account Number ( XXXX ) : [ XXXX ] Claims Inaccurate XXXX XXXX XXXX that these accounts be permanently deleted from all credit reporting agencies. XXXX action must be taken, and written confirmation must be provided within 30 days. 

Detailed Violations and Financial Penalties Violation XXXX : XXXX XXXX Bank of America reported inconsistent and irreconcilable dates for account activities, including the " Date of Last Payment, '' " Date of First Delinquency, '' and " Account Closure Date. '' These discrepancies violate XXXX XXXX. XXXX ( b ), which mandates that credit reporting agencies and furnishers ensure maximum possible accuracy in reporting. 

Legal Precedent Supporting Violation : XXXX XXXX Bank of America , N.A . : The court ruled that Bank of America violated the FCRA by reporting conflicting foreclosure dates, which harmed the plaintiff 's creditworthiness. 
XXXX XXXX XXXX Banking and XXXX XXXX : The court determined that conflicting date reporting caused harm to the consumer and constituted a violation of the FCRAs accuracy requirements. 
Harm Caused : These conflicting dates create confusion, mislead potential creditors, and prevent accurate assessment of my creditworthiness, causing material and reputational harm. 

Penalty for Violation : {$1000.00} per violation under XXXX XXXX. XXXX ( a ) ( XXXX ) ( A ) for willful non-compliance. 
With discrepancies across XXXX bureaus, the total penalty is {$3000.00}, excluding punitive damages. 
Violation XXXX : Reporting of Late Payments on XXXX XXXX Bank of America reported late payments on accounts that had already been closed, as evidenced in the attached documentation. This practice directly violates XXXX XXXX. XXXX ( b ), which requires furnishers to correct and update inaccurate data upon notification. 

Legal Precedent Supporting Violation : XXXX XXXX XXXX XXXX XXXX, XXXX : The court ruled that Bank XXXX XXXX failure to correct inaccurate payment histories violated the FCRA. 
XXXX XXXX XXXX, XXXX : This case emphasized that false reporting of late payments on closed accounts constitutes willful non-compliance. 
Harm Caused : Falsely reporting late payments on closed accounts damages my XXXX XXXX, increases the cost of credit, and misleads creditors into believing I was delinquent on a non-existent obligation. 

Penalty for Violation : {$1000.00} per violation for willful non-compliance under XXXX XXXX. XXXX ( a ) ( XXXX ) ( A ). 
With late payments falsely reported for 24 months, the total penalty is {$24000.00}, excluding punitive damages. 
Violation XXXX : Inflated Balances from XXXX XXXX Bank of America reported inflated balances caused by unauthorized fees after the account was closed, as shown in the images. These balances increased from {$500.00} to {$510.00} and eventually {$610.00}, violating XXXX XXXX. XXXX, which prohibits the imposition of unauthorized charges. 

Legal Precedent Supporting Violation : XXXXXXXX XXXX XXXX XXXXXXXX XXXX, XXXX : The court ruled that Bank of Americas reporting of inflated balances constituted willful violations of the FCRA. 
XXXXXXXX XXXX XXXX XXXXXXXX XXXX, XXXX : XXXX inflated balances misleads creditors and violates the FCRAs accuracy standards. 
Harm Caused : XXXX inflated balances increases my credit utilization ratio, negatively affecting my XXXX XXXX and misrepresenting my financial responsibility to creditors. 

Penalty for Violation : {$1000.00} per violation under XXXX XXXX. XXXX ( a ) ( XXXX ) ( A ). 
With inflated balances reported across XXXX bureaus, the total penalty is {$3000.00}, excluding punitive damages. 
Violation XXXX : Misleading and XXXX Account XXXX Bank of America reported inconsistent account numbers across credit bureaus. This obstructs the ability to dispute the accounts, violating XXXX XXXX. XXXX ( b ). 

Legal Precedent Supporting Violation : XXXX XXXX XXXX XXXX XXXX XXXX : The court found that inconsistent and misleading account numbers violated the FCRA, awarding damages for the harm caused. 
Harm Caused : Misleading account numbers prevent accurate dispute resolution and undermine the integrity of the credit reporting system, creating unnecessary confusion and harm. 

Penalty for Violation : {$1000.00} per violation under XXXX XXXX. XXXX ( a ) ( XXXX ) ( A ). 
With inconsistent account numbers reported across XXXX bureaus, the total penalty is {$3000.00}, excluding punitive damages. 
Total Financial Penalties for All Violations Conflicting Dates : {$3000.00} False Late Payments : {$24000.00} Inflated Balances : {$3000.00} Misleading Account Numbers : {$3000.00} Total Liability : {$33000.00}, excluding punitive damages, emotional distress compensation, and attorney fees. 

Notification to Regulatory Authorities Failure to delete the disputed accounts within 30 days will result in formal complaints filed with : XXXX XXXX XXXX, Acting Comptroller of the Currency ( XXXX ) : A detailed request for investigation into Bank of Americas systemic violations of federal banking regulations will be submitted. 

XXXX XXXX, Michigan Attorney General : A formal complaint will be filed to enforce state consumer protection laws. 

XXXX XXXX XXXX, Chair of the Federal Trade Commission ( FTC ) : The FTC will be asked to investigate the deceptive practices and violations of federal statutes demonstrated by Bank of America. 

Final Demand I DEMAND the immediate and permanent deletion of all disputed accounts from all credit reports. Written confirmation must be provided within 30 days. Failure to act will result in regulatory complaints and legal action to pursue the full financial penalties for these violations. 

Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief