Consumer complaint received 2025-08-06 00:00:00
Product: Vehicle loan or lease — Lease
Issue: Incorrect information on your report — Account information incorrect
Company: PNC Bank N.A.
State: GA

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX Phone : XXXX Email : XXXX Date : [ Insert Todays Date ] To : PNC Bank Executive Client Relations RE : CFPB Case No. XXXX Subject : Formal Dispute of Inaccurate Reporting and Demand for Immediate Deletion Under FCRA Dear PNC Bank XXXX XXXX XXXX, I am writing in response to your XX/XX/XXXX letter regarding the above-referenced CFPB complaint. Your response is inadequate, misleading, and fails to satisfy the legal obligations placed on data furnishers under the Fair Credit Reporting Act ( FCRA ). 

Inaccurate and Unverifiable Reporting You confirmed the loan ending in XXXX was charged off on XX/XX/XXXX, and PNC subsequently added a Cease and Desist. However, despite this, the account is still being reported on my credit report even though : You are no longer attempting to collect the alleged debt, You refuse to issue a 1099-C, which creates legal ambiguity about whether the debt still exists. 

This constitutes continued publication of potentially misleading and inaccurate information, in violation of : 15 U.S.C. 1681e ( b ) requiring maximum possible accuracy 15 U.S.C. 1681s-2 ( b ) requiring prompt correction or deletion of disputed data Legal Violations and Procedural Failures Your statement that you responded to twenty-three ( 23 ) disputes filed with the credit bureaus is concerning. Nowhere in your letter do you confirm that any actual investigation was conducted, as required by : 15 U.S.C. 1681i ( a ) ( 1 ) ( A ) you are obligated to investigate and delete any item that is inaccurate, incomplete, or can not be verified.

You did not provide : Evidence of reinvestigation, Or validation documentation matching the data being reported to XXXX, XXXX, and XXXX. 

Misleading Position on Debt Cancellation You assert that no 1099-C will be issued, yet you confirm no further collection activity will occur. This contradiction suggests either : The debt has been canceled, and youre avoiding regulatory reporting ( 1099-C ), or You intend to resume collection, which conflicts with your written cease and desist.

Under IRS Regulation 1.6050P, once a creditor cancels a debt of {$600.00} or more, they must file a 1099-C. Your failure to do so raises serious compliance issues.

My Demands : 1. Immediately delete this tradeline from all consumer reporting agencies due to : o Inaccurate reporting, o Unverified status, o Ceased collection activity, and o Failure to issue 1099-C.

2. Provide written confirmation that this tradeline has been removed.

3. Provide any and all supporting documentation Next Steps if You Fail to Comply : If you do not fully remove this account within 15 days, I will proceed with : Filing updated complaints with the CFPB and FTC Contacting the IRS regarding the possible avoidance of 1099-C obligations Pursuing civil legal remedies under FCRA 1681n and 1681o for willful and negligent noncompliance I expect your full compliance and a written resolution to this dispute within the stated timeframe. 

Sincerely, XXXX XXXX XXXX

Company response to consumer: Closed with explanation