Consumer complaint received 2025-03-25 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: LEXISNEXIS
State: MN

Complaint narrative:
To Whom It May Concern : I am submitting this letter as a formal complaint against LexisNexis Risk Solutions, located at : LexisNexis Risk Solutions XXXX XXXX. 
XXXX XXXX XXXX XXXX, GA XXXX Over the past several months, I have experienced ongoing and deeply frustrating issues related to my consumer file with LexisNexis. These issues include delays, lack of communication, and serious concerns regarding the content and dissemination of my personal data. 
It took multiple requests and repeated attempts to finally obtain a copy of my LexisNexis consumer disclosure. It was only after filing XXXX separate CFPB complaints on XX/XX/year> and XX/XX/year> and after receiving a blank credit file, that I was able to finallly get my full file disclosure.This process was unnecessarily difficult, and each delay heightened my distress and further obstructed my ability to resolve housing and safety concerns. In the interim I have been denied credit, subjected to outrageous insurance premiums and fully embarrassed on multiple occasions due to Lexis Nexis lack of accountability and transparency and I do plan to gather up all my paperwork, communications, and letters and follow up with legal action Additionally, I attempted to contact the designated LexisNexis phone number for XXXX XXXX victims, which is supposed to offer direct support. I called this number XXXX separate times, each time leaving a voicemail with my contact information and the nature of my request. Not once did I receive a return call, acknowledgment, or any form of follow-up. This lack of response is particularly egregious given the vulnerable populations this line is meant to serve. 
The consumer disclosure I eventually received contains multiple entries that are outdated, adverse, or otherwise damaging. I believe these entries and inquiries are subject to blocking under Section XXXXC of the Fair Credit Reporting Act ( FCRA ). I have highlighted all such entries/ inquiries in XXXX on the enclosed consumer disclosure dated XXXX XXXX2025. I am now formally requesting that each of these entries inquiries be removed or blocked in accordance with my rights under the law. I request the deletions commence within the specified timeframe of ( XXXX ) business days from receipt of this communication. If you have any questions about what Im trying to communicate please dont hesitate to contact me at the above listed phone number or email. I want to help you help me! 
Due to the emotional stress, reputational harm, and disruptions to my life caused by LexisNexiss actions and inactionsincluding the improper maintenance and release of my data, the failure to respond to my urgent inquiries, and the delays in providing my fileI am seeking {$5000.00} in damages. 
I respectfully request that the CFPB investigate this matter and take any necessary regulatory or enforcement action to ensure that LexisNexis meets its legal obligations under the FCRA and acts responsibly when handling sensitive consumer data. 
I have enclosed the required documentation Lexis Nexis website states is needed to proceed under Sec XXXXc of the FCRA. ( See below ) Also I request you forward a new updated file disclosure with the adverse information blocked or removed. 
Thank you for your time, attention, and support in resolving this matter.

Company response to consumer: Closed with non-monetary relief