Consumer complaint received 2024-03-22 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Experian Information Solutions Inc.
State: LA

Complaint narrative:
On XX/XX/year> I sent a complaint via CFPB to Experian advising that Acct XXXX XXXX XXXX XXXX XXXX had violated my rights and to conduct a re-investigation into this account. On XX/XX/year> Experian sent there investigation back via CFPB saying that the investigation is completed and XXXX XXXX verified the account as accurate. I looked at my consumer reports and notice the account is still INACCURATE and there is still large discrepancies and information mismatch reporting on my credit report. According to XXXX XXXX XXXX in case of disputed accuracy theyre supposed to update or modify or delete those accounts ; If, after any reinvestigation under paragraph ( XXXX ) of any information disputed by a consumer, an item of the information is found to be inaccurate or incomplete or can not be verified, the consumer reporting agency shall ( i ) promptly delete that item of information from the file of the consumer, or modify that item of information, as appropriate, based on the results and according to XXXX XXXX XXXX XXXX XXXX to assure MAXIMUM possible ACCURACY!! XXXX XXXX XXXX XXXX - Compliance procedures- ( b ) Accuracy of report Whenever a consumer reporting agency prepares a consumer report it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about whom the report relates. 
A person shall not furnish information related to a consumer to any consumer reporting agency IF the person knows or has REASONABLE cause to believe the information is INACCURATE. Experian really did not do a thorough RE-INVESTIGATION on my accounts they LIED on official documents they did verify and investigate these accounts as accurate and they DID NOT!! I have EVIDENCE to prove my case I want these INACCURATE accounts deleted from my consumer reports due to INCOMPLETE INFORMATION and them lying saying they did a thorough investigation and they didnt!! Creditor : XXXX XXXX  Account Number # XXXX In Accordance with the Fair Credit Reporting act Convergent Account # XXXX has violated my XXXX U.S.C XXXX section XXXX A. XXXX I have the right to privacy. 
XXXX XXXX XXXX XXXX- Congressional findings and statement of purpose- ( XXXX ) Consumer reporting agencies have assumed a vital role in assembling and evaluating consumer credit and other information on consumers. 
( XXXX ) There is a need to insure that consumer reporting agencies exercise their grave responsibilities with fairness, impartiality, and a respect for the consumers right to privacy. 
Failure to follow reasonable procedures to assure maximum possible accuracy of my information as a consumer is NEGLIGENT and causing emotional distress and humiliation. You have damaged my reputation; you have a Duty : a moral or legal obligation ; a responsibility. 
Accurate : correct in all details ; exact Prohibition : a law or regulation forbidding something. I need this account Re-investigated and REMOVE this Erroneous, inaccurate account from being furnished on my XXXX report!! THIS IS MY FINAL WARNING I HAVE ATTACHED THE MANY INACCURACIES AND HIGHLIGHTED PROOF THAT THIS ACCOUNT IS NOT ACCURATE AND SHOULD BE DELETED IMMEDIATELY!!

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation