Consumer complaint received 2024-08-26 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: Experian Information Solutions Inc.
State: CA

Complaint narrative:
XXXX XXXX XXXX XXXX, XXXX, CA XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, PA XXXX **Subject : Urgent Request for Removal of Fraudulent Account XXXX XXXX XXXX** **To Whom It May Concern, ** I am writing to follow up on a recent dispute regarding a fraudulent account that was reported on my credit file. The account in question is : - **Account Name : ** XXXX XXXXXXXX XXXX  - **Account Number : ** XXXX - **Date Opened : ** XX/XX/XXXX - **Balance : ** {$630.00} - **Status : ** Open, {$54.00} past due as of XX/XX/XXXX XXXX XXXX  has completed their investigation and determined that this account was opened fraudulently. They have submitted a request to the credit reporting agencies to remove the tradeline from my credit report. According to XXXX XXXX, it may take up to 30 days for this update to be reflected. 

To support this request, I am providing the following documentation : 1. **FTC Identity Theft Affidavit** This affidavit confirms that I am a victim of identity theft.

2. **Email from XXXX XXXX XXXX Fraud Team** This email acknowledges that the account was opened fraudulently and confirms that they will remove the tradeline from my credit report. 

I kindly request that you expedite the removal of this fraudulent account from my credit report. Please confirm in writing that this tradeline has been deleted. 

Thank you for your prompt attention to this matter XXXX XXXX XXXX XXXX, XXXX, CA XXXX XXXX XXXX XXXX XXXX XXXX, XXXX **Experian Consumer Services** XXXX XXXX XXXX XXXX, TX XXXX XXXXSubject : Urgent Request for Removal of Fraudulent Account XXXX XXXX XXXX** **To Whom It May Concern, ** I am writing to follow up on a recent dispute regarding a fraudulent account that was reported on my credit file. The account in question is : - **Account Name : ** XXXX XXXXXXXX XXXX  - **Account Number : ** XXXX - **Date Opened : ** XX/XX/XXXX - **Balance : ** {$630.00} - **Status : ** Open, {$54.00} past due as of XX/XX/XXXX XXXX XXXX has completed their investigation and determined that this account was opened fraudulently. They have submitted a request to the credit reporting agencies to remove the tradeline from my credit report. According to XXXX XXXX, it may take up to 30 days for this update to be reflected.

To support this request, I am providing the following documentation : 1. **FTC Identity Theft Affidavit** This affidavit confirms that I am a victim of identity theft.

2. **Email from XXXX XXXX XXXX Fraud Team** This email acknowledges that the account was opened fraudulently and confirms that they will remove the tradeline from my credit report. 

I kindly request that you expedite the removal of this fraudulent account from my credit report. Please confirm in writing that this tradeline has been deleted. 

Thank you for your prompt attention to this matter. 

**Sincerely, **

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation