Consumer complaint received 2026-03-04 00:00:00
Product: Checking or savings account — Other banking product or service
Issue: Managing an account — Problem using a debit or ATM card
Company: JPMORGAN CHASE & CO.
State: CA

Complaint narrative:
Where do I begin to tell you you have closed out my complaints several times without actually understanding the severity of the problem so let me be the first to tell you you can contact me via my cell phone XXXX so in XXXX XXXX I joined the service I was on XXXX XXXX protected by SCRA when my mother decided to sell property from a trust to me by my father XXXX XXXX XXXX she would have me placed on a temporary probate conservatorship in XXXX of XXXX for the entire term that I was enlisted in the service the XXXX XXXX for JP Morgan Chase Bank told me he couldn't release any documentation to me unless my mother was present in XXXX when my mother would not let me leave the XXXX hospital had me on a psychiatric at the hospital when the doctor never wanted me to be there understand this my mother would take out it refinance home loan against property that was in a trust to me on top of it my mother also when I was conserved property shows up as being a non-arms length transaction for my mother is the XXXX and XXXX of the same property there was never a doctor 's capacity letter to have me conserved because I was on XXXX XXXX in the United States Army as a XXXX. My mother also stole money from my class action lawsuit between me and a boarding school and I went to where they were XXXX to us children. On top of it that check was {$840000.00} not only just that but my mother was steal money from social security all survivors benefit checks that were intended to go to me she took those as well and on top of it all of my combat duty pay so I was enlisted in the service for XXXX years and I XXXX XXXX times overseas only to run around ducking and dodging bullets for free so you can truly understand how upset I am. Not only just that but my own mother tried to kill me to cover up everything that she has done as a matter of fact she has even taken out a life insurance policy in my name I was told that from a lady who works for JP Morgan Chase Bank she would take an affidavit claiming I was XXXX in order to steal everything my father left to me my father had initially set it up with Washington Mutual Bank JP Morgan Chase Bank got their assets and furthermore I should have received compensation for these assets when I spoke to the XXXX from JPMorgan Chase Bank he told me unless I can remember my father 's account number or his phone number that would be the only way that they could provide any information to me or they would have to have my mother contact their offices in order for me to receive any type of paperwork in regards to this matter. So my mother was charged for my father 's death we live in California do you understand what the slayers Act is how's my mother needing to contact JP Morgan and Chase Bank in order for them to release any documentation to me when I am the XXXX XXXX and XXXX of my father 's estate. You want to explain that to me cuz my mother was charged with XXXX XXXX XXXX in California. So how is it that she needs to notify the bank in order to have the bank do its job and properly give me what is rightfully in mine. You can close this complain out when you do I'll sue the XXXX out of you for you're insubordination into taking matter seriously you understand I was XXXX when my father was XXXX and furthermore JP Morgan and Chase Bank telling me that they only keep records for XXXX years that's a lie you know how I know it's a lie because I was told by a company that provides assistance with banks the government agency that told me they have to keep those records indefinitely. So why would they say to me that they only keep them for XXXX years why is there no fiduciary accounting for anything why did my mother take to XXXX XXXX XXXX XXXX XXXX a sign notarized letter I mean my father was XXXX XX/XX/XXXX when in reality he XXXX XX/XX/XXXX the severity of the situation now and understand XXXX thing I was a XXXX XXXX and the US military as an XXXX XXXX that being said I'm well aware wait did you happen here you need to tell JP Morgan Chase Bank that they must find the original documentation that my father filed with Washington Mutual Bank and furthermore they must pay the rightful heir of that estate or I will sue the XXXX out of them why stop there I'll go and Sue the state of California too for allowing a XXXX and former XXXX XXXX XXXX who was the XXXX XXXX XXXX XXXX for my mother who received the case files for my father 's XXXX when he became a XXXX for the XXXX XXXX XXXX and that XXXX who was a XXXX XXXX XXXX heard the conservatorship case our office of the inspector General said he didn't recognize any conflict of interest well they were Law firm partners how's that not a conflict of interest and how is it not at conflict of interest when the judge who represented my father his case files were presented to my mother 's XXXX XXXX XXXX oh and not to mention the fact that I reported it to California judicial performance and they helped with altering case files and a judge who was the XXXX XXXX XXXX for my mother 's criminal case why is his name appear on XXXX of my minute orders for conservatorship while I was on XXXX XXXX in the military. Our soldiers supposed to be placed on any type of conservatorship while on XXXX XXXX I don't think so so maybe you might want to not close it out maybe you want to find out why a lady named XXXX XXXX who works for JP Morgan Chase Bank would tell me my mother said I was XXXX and no longer living or why my mother would also take out a life insurance policy when she claimed that was XXXX So below you will see a VA XXXX XXXX report that shows whatever I was interested on XXXX XXXX in the military when I was XXXX and you will see a series of screenshots where my mother shows up as being the non-arms length transaction for property as well as when was that did that happen oh let 's see here XXXX of XXXX and then you will also see a property out of XXXX CA we're on top of it my mother how is she the XXXX XXXX and the XXXX at the same time and then goes back to being a XXXX just a bunch of fraud she's never XXXX work today and her XXXX XXXX life

Company response to consumer: Closed with explanation