Consumer complaint received 2025-01-28 00:00:00
Product: Debt collection — Credit card debt
Issue: False statements or representation — Attempted to collect wrong amount
Company: Portfolio Recovery Associates, LLC
State: TX

Complaint narrative:
XXXXXXXX XXXX XXXX XXXXXX/XX/year> Re : Discrepancy in Account Reporting by Portfolio Recovery Associates LLC Dear Sir/Madam, I am writing to bring to your attention a discrepancy regarding the collection account reported by Portfolio Recovery Associates LLC . It has come to my attention that Portfolio Recovery Associates LLC purchased my account for an amount significantly less than the original debt owed, yet they are attempting to collect the full amount of {$740.00}. However, in correspondence with the Consumer Financial Protection Bureau ( CFPB ), they reported that the amount owed was actually $ XXXX inconsistency that raises serious concerns about the accuracy and validity of the debt they are attempting to collect. 
Additionally, I have found that the address on file for this account is also incorrect, which further demonstrates that the information regarding this debt is not being properly maintained or reported. These discrepancies are not only misleading but also violate the Fair Debt Collection Practices Act ( FDCPA ), which mandates that all debt collectors must report accurate information and provide proof of the debt when requested. 
I am filing this formal complaint with the CFPB to request an immediate investigation into this matter. Given the clear inconsistencies in the reported amounts and the incorrect address on file, I am requesting that this debt be removed entirely from all credit reporting agencies, as outlined under 15 USC 1681e ( B ) - Accuracy of Reports, and 15 USC 1681s-2 ( b ) - Responsibilities of Furnishers. 
I request that all credit bureaus thoroughly investigate this matter, as the reporting by Portfolio Recovery Associates LLC is clearly flawed. Under 15 USC 1681e ( B ), the law requires that consumer reporting agencies maintain reasonable procedures to ensure the maximum possible accuracy of the information contained in consumer reports.

Similarly, under 15 USC 1681s-2 ( b ), furnishers of information like Portfolio Recovery Associates LLC have a duty to ensure the accuracy and completeness of the information they provide to credit reporting agencies. Given the discrepancies in the amount owed and the incorrect address, this account does not meet the standards of accuracy required under these statutes. 
I would also like to reference court cases where similar discrepancies have led to the removal of accounts from credit reports. In cases such as XXXX XXXX Portfolio Recovery Associates , LLC ( XXXX XXXX XXXXXXXX ), the court ruled in favor of the plainti due to inaccuracies in the amount of the debt being reported. Additionally, in XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ), the court awarded damages to the plainti when the debt collector failed to substantiate the accuracy of the amount owed. 
Furthermore, there have been instances where individuals were awarded monetary funds when credit bureaus failed to correct erroneous reports. For example, in XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX ), the court ruled in favor of the plaintis, awarding them damages due to the failure of the credit bureaus to investigate inaccurate reporting by the collection agency. These precedents support the necessity of correcting inaccurate credit reporting and ensuring consumer rights are protected. 
Please investigate this matter and correct any inaccuracies related to the reporting of this debt. I request that Portfolio Recovery Associates LLC provide proper documentation of the amount owed, including any records that verify the debt as accurately reported. Given the incorrect address and discrepancies in the amounts claimed, I further request that this debt be completely removed from my credit file in accordance with 15 USC 1681e ( B ) and 15 USC 1681s-2 ( b ).

If this issue is not resolved, I will be forced to take further legal action, including filing complaints with the Federal Trade Commission ( FTC ), and pursuing litigation if necessary. 
I appreciate your prompt attention to this matter and look forward to your response. 
Sincerely, XXXX XXXX XXXX

Company response to consumer: Closed with explanation