Consumer complaint received 2024-09-21 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Capstone Credit & Collection, LLC.
State: FL

Complaint narrative:
XXXX XXXX CAPSTONE CREDIT COLLECTIONS Subject : Notice of Dispute and Request for Debt Validation Dear CAPSTONE CREDIT COLLECTIONS, I am writing to formally dispute the validity of the debts being reported by your agency and to request immediate validation of these debts, as well as correction of inaccurate credit reporting to the credit bureaus. 

Account Information : Account # XXXX Account # XXXX Original Creditor : XXXX XXXX XXXX XXXX XXXXXXXX Date of Last Activity : [ Date ] Amount in Dispute : [ Amount ] I recently obtained a copy of my credit report, which revealed the presence of accounts allegedly being collected by your agency. Upon careful review and analysis, I believe there are inaccuracies in the reporting of these debts. 

As per the Fair Debt Collection Practices Act ( FDCPA ) and the Fair Credit Reporting Act ( FCRA ), I am entitled to receive validation of these debts. I kindly request that your agency provide me with the following information : 1. Verification of the debt amounts claimed, including a detailed breakdown of any interest, fees, or charges applied.

2. Copies of all documents proving that I am indeed responsible for these debts, such as the signed agreement or contract with the original creditor showing my written signature.

3. Verification that your agency is legally authorized to collect these debts on behalf of the original creditor.

These accounts were supposed to be funded through my scholarship at XXXX XXXX  XXXX There is no way these apartments should have impacted my credit, as the rent was covered by my scholarship. Therefore, these debts are not valid, and your agency must remove them from my credit report immediately. 

If your agency does not promptly remove these accounts from my credit report and cease all collection activities, I will have no choice but to initiate legal action, including arbitration, as these debts were never legally mine to begin with. 

XXXX can be a costly process for your company. The XXXX XXXX XXXX XXXX XXXXXXXX XXXX  and XXXX  both charge significant fees for arbitration cases : Filing Fee : {$1500.00} Case Management Fee : {$750.00} to {$1200.00} Hearing Fee : {$1500.00} to {$3500.00} per day These fees do not include the costs of legal representation or other expenses your agency will incur. Should this case proceed to arbitration, you will be responsible for these costs. Given these potential expenses, it would be in your best interest to remove these accounts immediately and avoid further financial burden. 

Additionally, I am exercising my rights under Section 1692c of the FDCPA, which gives me the authority to request that your agency cease all communication with me. This request extends to all forms of communication, including any communication with third parties, such as credit reporting agencies. 

I expect your agency to conduct a thorough investigation into the disputed debts and provide me with the requested validation within 30 days of receiving this letter. If your agency fails to validate the debts or correct the inaccurate reporting within the specified timeframe, I will pursue all available legal remedies, including arbitration, to protect my interests. 

Please communicate with me in writing only and provide all correspondence related to this matter via certified mail with a return receipt requested. This will ensure a documented record of our communication. 

I also request that your agency cease all collection activities, including any reporting to the credit bureaus, until the requested debt validation is provided. The following inaccuracies have been noted : Incorrect balance Misreported payment statuses Inaccurate dates of delinquency Be aware that the inaccurate reporting of these debts to the credit bureaus is negatively impacting my creditworthiness and causing substantial harm. In accordance with the FCRA, I hereby dispute the accuracy of these debts and request that you correct any erroneous information being reported to the credit bureaus, including but not limited to the above-mentioned items. 

Furthermore, XXXX, XXXX, and XXXX are equally culpable for reporting this unauthorized information. I have opted out of all credit reporting agencies from sharing my private information, including business transactions and experiences. This is a blatant invasion of my privacy, constitutes fraudulent and deceptive business practices, and potentially violates XXXX statutes, as these credit reporting agencies are profiting from reporting unauthorized information. 

I demand that these credit reporting agencies immediately remove these accounts from my credit report. Failure to do so will result in arbitration proceedings against them as well, which, as mentioned above, can be costly and time-consuming. 

Thank you for your prompt attention to this matter. 

Sincerely, XXXX XXXX

Company response to consumer: Closed with explanation