Consumer complaint received 2025-08-04 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Credit Diva of Dallas Inc.
State: GA

Complaint narrative:
On Saturday i opened mail addressed to XXXX. XXXX the only person at XXXX XXXX XXXX XXXX XXXX Ga XXXX with the last name XXXX. Now, considering that I have spoken to Transunion about this very issue being denied for XXXX as in wrongly accused claims regarding my rental history, which has since been corrected. I am disappointed that XXXX  failed once again at reporting inaccurate false information on myself and my daughters credit report. I mentioned my daughter because all of my information including the last job i had XXXX of Georgia is reporting as if she worked there in XXXX. This is not common sense and previously disputed. Again, i opened the mail because it appeared to be addressed to me. Instead, the name reads XXXX XXXX even having an alias as XXXX XXXX. You have no idea how much my life has been unreparable damage from these repeat previously disputed fraud situations. This should not be happening and also all my previous phone numbers that were either temporary or hijacked but i am calling for a full investigation into this issue and i deserve the right to be informed on who is benefitting from these fraudelent inaccurate reports leaving my identity vulnerable with no resolution in sight. Lets add this up, If XXXX was the last reported job worked in XXXX according to XXXX  report then considering her birth date XXXX. Then XXXX must have been XXXX when working there?? correct?? My last day working there was XX/XX/XXXX. I welcome XXXX  to do their research and report accuracy on all levels because now this is lack of care and unpractical error. Why not report accurate information about XXXX on her credit report and correct the names and stop associating my private information family or not affiliated with someone else who is not related to my personal credit circumstances. Why cant this stop??? I am spending more time correcting errors even having insurance for these types of situations but this helps criminals so much so now its at the point my XXXX check is wired to someone, XXXX knows where and i have no income this month. I am reporting the issue to the XXXX because something needs to happen im tired and ultimately loosing hope. This means i gave up but im just not a give up type of person. Please someone follow the money or the benefit. i open myself up to anything that will expose this abominable act. If a company do just a little work and make an example out of criminals then im sure this fraud abuse can be made real to know prosecution will be had to the full extent of the law. BTW there is no such person name XXXX XXXX XXXX and there is no such person name XXXX XXXX. XXXX XXXX and XXXX XXXX referred me to XXXX XXXX of XXXX in XXXX. I did not follow through with the credit repair as i had recently learned during that time this could be potential theft to steal information. I have already filed an identity theft report about this. The phone numbers on this report with XXXX attached are all reactivated numbers committing even more crime. Please check these records, XXXX XXXX with my information please find out what would benefit from having this reported in a minors account during the time the report indicates this plus do your job and report accuracy!!!

Company public response: Company believes complaint caused principally by actions of third party outside the control or direction of the company
Company response to consumer: Closed with explanation