Consumer complaint received 2025-06-24 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: CA

Complaint narrative:
After receiving a email notification from Equifax notifying me that my personal information has been compromised in a data breach. I discovered negative and unauthorized information on my credit report and I immediately contacted Experian, Equifax and TransUnion to dispute the items in question. I provided the necessary documentation to support my claims explaining that these debts were not incurred by me and were a result of fraudulent activity linked to the Equifax breach. Despite my efforts, Experian, Transunion and Equifax denied my case, asserting that the information had been " verified '' and leaving the fraudulent entries on my credit report. This denial has caused me significant distress, which has negatively affected my financial stability and mental well-being as these negative marks are damaging my credit and financial standing. Specifically, Ive have faced multiple instances of being denied services, including credit applications and other essential opportunities. I believe that Experian, Transunion and Equifax has not fully investigated the potential fraudulent activity tied to the XXXX data breach and I am seeking further assistance to correct the errors on my report. I remain committed to resolving this matter and protecting my financial well-being. UNAUTHORIZED ACCOUNTS LISTED BELOW : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  DEPT OF ED/XXXX-Amount : XXXX XXXX XXXX ) DEPT OF ED/XXXX-Amount : XXXX XXXX XXXX ) DEPT OF EDUCATION/XXXX-Amount : XXXX XXXX XXXX ) DEPT OF EDUCATION/XXXX- Amount : XXXX XXXX XXXX ) DEPT OF EDUCATION/XXXX- Amount : XXXX XXXX XXXX ) DEPT OF EDUCATION/XXXX- XXXX XXXX XXXX ) DEPT OF EDUCATION/XXXX- Amount : XXXX XXXX XXXX ) DEPT OF EDUCATION/XXXX- Amount : XXXX XXXX XXXX ) DEPT OF EDUCATION/XXXX- Amount : XXXX XXXX XXXX ) DEPT OF EDUCATION/XXXX- Amount : XXXX XXXX XXXX ) DEPT OF EDUCATION/XXXX- Amount : XXXX XXXX XXXX ) DEPT OF EDUCATION/XXXX- Amount : XXXX XXXX XXXX ) DEPT OF EDUCATION/XXXX- Amount : XXXX XXXX XXXX ) DEPT OF EDUCATION/XXXX- Amount : XXXX XXXX XXXX ) DEPT OF EDUCATION/XXXX- Amount : XXXX XXXX XXXX ) DEPT OF EDUCATION/XXXX- Amount : XXXX XXXX XXXX ) DEPT OF EDUCATION/XXXX- Amount : XXXX XXXX XXXX ) DEPT OF EDUCATION/XXXX- Amount : XXXX XXXX XXXX ) DEPT OF EDUCATION/XXXX- Amount : XXXX XXXX XXXX ) DEPT OF EDUCATION/XXXX- Amount : XXXX XXXX XXXX ) DEPT OF EDUCATION/XXXX- XXXX XXXX XXXX XXXX DEPT OF EDUCATION/XXXX- Amount : XXXX XXXX XXXX ) DEPT OF EDUCATION/XXXX- Amount XXXX XXXX XXXX XXXX ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX bankruptcy discharged- XXXX INCORRECT ADDRESS LISTED : XXXX ) XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation