Consumer complaint received 2026-06-01 00:00:00
Product: Debt collection — I do not know
Issue: Attempts to collect debt not owed — Debt was result of identity theft
Company: Synergetic Communication Inc
State: NV

Complaint narrative:
I am submitting this complaint because Synergetic Communication Inc. is reporting and attempting to collect a fraudulent debt that resulted from identity theft. I did not open, authorize, use, benefit from, or agree to pay this account. The debt does not belong to me. The fraudulent account identified in my FTC Identity Theft Report is : Synergetic Communication Inc. Account number : XXXX Reported balance : {$5200.00} Fraud began : XX/XX/XXXX Discovered : XX/XX/XXXX FTC Identity Theft Report Number : XXXX I have filed an official FTC Identity Theft Report and am attaching the report with my supporting documentation. This complaint provides formal written notice that this account resulted from identity theft. This is not a request for a courtesy deletion, settlement, payment arrangement, or ordinary credit dispute. I am not asking for the balance to be reduced. I am notifying the company that the account was created or used through criminal misuse of my personal information and must not continue to be treated as my debt. Under FCRA Section 615 ( f ), 15 U.S.C. 1681m ( f ), after the required identity-theft notification, a person may not sell, transfer for consideration, or place for collection a debt that resulted from identity theft. The restriction applies to persons collecting the debt after notification. Under FCRA Section 623 ( a ) ( 6 ), 15 U.S.C. 1681s-2 ( a ) ( 6 ), furnishers must maintain reasonable procedures to prevent blocked identity-theft information from being refurnished. After receiving an identity-theft report identifying information as the result of identity theft, a furnisher may not continue furnishing the information unless it subsequently knows that the information is correct. If Synergetic Communication Inc. is collecting on behalf of an original creditor or another third party, I request compliance with FCRA Section 615 ( g ), 15 U.S.C. 1681m ( g ), including notification to that third party that the account may be fraudulent and resulted from identity theft. I am requesting that Synergetic Communication Inc. : Immediately cease collection activity associated with this fraudulent account. Permanently close the account in its records as identity theft. Remove the account from active collection inventory. Notify XXXX, XXXX, and XXXX that the account resulted from identity theft and request deletion of all reporting associated with the account. Stop furnishing or refurnishing the account to any consumer reporting agency. Do not sell, transfer for consideration, forward, assign, or place the account with another collector, debt buyer, servicer, vendor, or third party for collection. Notify the original creditor, current owner, prior owner, and any collection vendor that the account is disputed as identity theft and must not be recycled for collection. Provide written confirmation that the account has been closed as fraud, collection activity has stopped, reporting has been deleted, and the debt will not be sold, transferred for consideration, or placed for collection again.

Company response to consumer: Closed with explanation