Consumer complaint received 2024-10-18 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: Experian Information Solutions Inc.
State: GA

Complaint narrative:
The list of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. The accounts as followed : opened at XXXX XXXX XXXX XXXXXX/XX/XXXX under the account number XXXX, an Education Loan opened at DEPT OF EDUCATION/XXXX  on XX/XX/XXXX under the account number XXXX. an Education Loan opened at DEPT OF EDUCATION/XXXX on XX/XX/XXXX under the account number XXXX. an Education Loan opened at DEPT OF EDUCATION/XXXX on XX/XX/XXXX under the account number XXXX. an Education Loan opened at DEPT OF EDUCATION/XXXX on XX/XX/XXXX under the account number XXXX. an Education Loan opened at DEPT OF EDUCATION/XXXX on XX/XX/XXXX under the account number XXXX. an Education Loan opened at DEPT OF EDUCATION/XXXX on XX/XX/XXXX under the account number XXXX. an Education Loan opened at DEPT OF EDUCATION/XXXX on XX/XX/XXXX under the account number XXXX. an Education Loan opened at DEPT OF EDUCATION/XXXX on XX/XX/XXXX under the account number XXXX. an Education Loan opened at DEPT OF EDUCATION/XXXX on XX/XX/XXXX under the account number XXXX. an Education Loan opened at DEPT OF EDUCATION/XXXX on XX/XX/XXXX under the account number XXXX. an Education Loan opened at DEPT OF EDUCATION/XXXX on XX/XX/XXXX under the account number XXXX. an Education Loan opened at DEPT OF EDUCATION/XXXX on XX/XX/XXXX under the account number XXXX. an Education Loan opened at DEPT OF EDUCATION/XXXX on XX/XX/XXXX under the account number XXXX. an Education Loan opened at DEPT OF EDUCATION/XXXX on XX/XX/XXXX under the account number XXXX has violated my rights. I looked at my Experian credit report on XX/XX/XXXX and noticed some things are incomplete and not accurate. And according to the fair credit reporting act Whenever a consumer reporting agency prepares a consumer report it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about whom the report relates according to 15 USC 1681 ( e ) ( b ).

And according to 15 USC 1681 5 they are suppose to do this ( 5 ) Treatment of inaccurate or unverifiable information ( A ) In general lf, after any reinvestigation under paragraph ( 1 ) of any information disputed by a consumer, an item of the information is found to be inaccurate or incomplete or can not be verified, the consumer reporting agency shall ( i ) promptly delete that item of information from the file of the consumer, or modify that item of information, as appropriate, based on the results of the reinvestigation; and ( ii ) promptly notify the furnisher of that information that the information has been modified or deleted from the file of the consumer.

and according to 15 USC 1681s-2 they are suppose to not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation