Consumer complaint received 2024-04-29 00:00:00
Product: Vehicle loan or lease — Loan
Issue: Getting a loan or lease — Credit denial
Company: JPMORGAN CHASE & CO.
State: PA

Complaint narrative:
I applied for an auto loan through XXXX XXXX XXXX for a XXXX XXXX XXXXXXXX XXXX my request for an extension of credit was denied credit when I was denied I called the finance manager to discuss my application and get the contact information for the underwriter directly assigned to my application. I was given a generic number and when I called that number, the Chase rep that I spoke to said that he works for the dealership. This took me by surprise because if my application was approved I wouldn't be paying the dealership I would be paying Chase. This is also a conflict of interest and needs to be examined by the OCC. Based on the of an applicant ( The term applicant means any person who applies to a creditor directly for an extension, renewal, or continuation of credit, or applies to a creditor indirectly by use of an existing credit plan for an amount exceeding a previously established credit limit. ) as well as the definition of an adverse action stated in 12 CFR Chapter 10 Part 1002 Subpart A 1002.2 ( A refusal to grant credit in substantially the amount or on substantially the terms requested in an application unless the creditor makes a counteroffer ( to grant credit in a different amount or on other terms ) and the applicant uses or expressly accepts the credit offered ) The denial of my application is a direct violation of the Code of Federal Regulations. Lastly I would like to move further into the discriminatory acts executed by the lender ( Chase Auto ). I'm a victim of disparate treatment as well as disparate impact. My application was denied without the lender verifying anything with me about me. Third party services were used during the entire transaction to verify my creditworthiness, the lender knew or should've known the requirement under 45 CFR 2554.5 that describes what a false claim or statement is. 
( XXXX ) Asserts a material fact which is false, fictitious, or fraudulent; or ( XXXX ) Is false, fictitious, or fraudulent because it omits a material fact that the person making the statement has a duty to include in the statement. In addition, the statement must contain or be accompanied by an express certification or affirmation of the truthfulness and accuracy of the contents of the statement. 
The statement must contain or be accompanied by an express certification or affirmation of the truthfulness and accuracy of the contents of the statement. The lender knew or should've known the denial letter from ( Chase Auto ) must contain or be accompanied by an express certification or affirmation of the truthfulness and accuracy of the contents of the statement and in this case Chase Auto failed to contain certifications or affirmations of truthfulness of the contents of the denial letter. The lender knew or should've known that the consumer report must contain or be accompanied by an express certification or affirmation of the truthfulness and accuracy of the contents of the statement/document. In the event of litigation we will request a statistical analysis for all loan data, we'll also request for a file review for both the Credit Reporting Agencies as well as the lender ( Chase Auto ).

Company response to consumer: Closed with explanation