Consumer complaint received 2024-03-18 00:00:00
Product: Checking or savings account — Checking account
Issue: Managing an account — Problem using a debit or ATM card
Company: PNC Bank N.A.
State: CA

Complaint narrative:
I am a Veteran and consumer with PNC Bank. On XX/XX/, I ordered some gardening supplies through the XXXX XXXX. I was sent all 9 items. On XXXX XXXX XXXX XXXX XXXX XXXX XXXX was delivered. It was defective bushes. I contacted XXXX XXXX to send the items back. I received this messages " Dear Customer, We can not process your merchandise return at this time. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX merchandise refund verification system, which has denied your return through the Online Call Center. Please visit your nearest XXXX XXXX store if you wish to process this return. 
Please do not respond to this email. Sincerely, XXXX XXXX XXXX '' I filed a complaint requesting the a return label for the defective itemsXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  XXXX XXXX XXXX XXXX  XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 

My transactions get flagged for the Retail Equation ; almost every time I make a purchase at XXXX XXXX. XXXX XXXX is intentionally manipulating my transactions. XXXX XXXX  is being influenced by XXXX XXXX XXXX XXXX XXXX investors of activists. I am not a " XXXX XXXX XXXX XXXX XXXX I am a US Military Veteran and XXXX XXXX customer purchasing orchards for landscaping. 

Federal law explicitly says it is illegal to intimidate, threaten, or coerce, any other person for the purpose of interfering with the right of such other person to vote or to vote as they may choose '' - this includes disruptions to thier daily lives or transactions. I asserted my legal right to No Party Preference, Not Voting, Political Neutrality and this decision is final. I have a legal right to choose not to vote or align myself with any specific group. No Means No and that is also final. 

I have the right to purchase items for my property without being blindly subjected to defamation or any unfair, deceptive, and abusive practices. All, companies need to seriously comply with the regulatory framework governing political activities ; especially anti-trust regulations. XXXX XXXX must cease with the retail discrimination and targeting of customers, especially XXXX. 

Here is a link to the XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I then contacted my bank to file a complaint regarding the item that I could not send back due to the retail equation and found out XXXX XXXX never charged my card {$240.00}. So I filed a complaint with my bank. I told my bank that XXXX XXXX intentionally did not bill my the {$240.00} to correspond with my online order and failed to promptly send me a return label so I can send these defective items back to the seller. I requested that they file a dispute to request XXXX XXXX XXXX me the {$240.00} I filed a complaint with PNC to be charged {$240.00} and requested for XXXX XXXX to send me a return label so I can get new shrubs. 

Over the weekend my VA benefits and child support payment was put on hold and my checking account was suspended and VA was contacted regarding my VA benefits. Next day the representative at PNC bank said it was an automated system error. 

I filed a complaint with XXXX XXXX letting them know I ordered products online from XXXX XXXX, and despite the products being delivered, XXXX XXXX intentionally did not charge for the transaction in an attempt to manipulate, deceive, defame and defraud me. XXXX XXXX intentionally tampered with my transaction history and engaged in customer discrimination using the Retail Equation. I also filed complaints with Committee on Veterans ' Affairs regarding concerns of racketeering my VA benefits. 

I also have concerns with predatory practices from greed shareholders XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX influencing my transactions as well - I am not XXXX. I find it deeply concerning that ANY company would engage in corporate bullying towards a Veteran who has served their country. Actions which caused me significant distress and have negatively impacted my overall well-being. Corporate bullying is in violation of consumer protection laws and I should not be experiencing such mistreatment.

Company response to consumer: Closed with explanation