Consumer complaint received 2024-09-16 00:00:00
Product: Student loan — Federal student loan servicing
Issue: Struggling to repay your loan — Problem with forgiveness, cancellation, or discharge
Company: Navient Solutions, LLC.
State: SC

Complaint narrative:
To whom it may concern, Im writing to request assistance regarding my XXXX  loans that Ive been dealing with for decades trying to have them forgiven. Ive seen multitudes of people have theirs forgiven for way less but I have been running into brick walls since they were under XXXX XXXX. Now that Ive been blacklisted from having a career in my degreed field after all that schooling, experience and time, by some group in power, Ive been barely holding on with pt hard labor jobs who arent what studied for all those years. 

I still have my original XXXX XXXX paperwork, I also have many hard copies when my loans were transferred over to Navient. Even some emails you will see attached, where my loan amount tripled despite me only taking out XXXX my loans are over {$280000.00} due to interest and other XXXX, those emails that I sent to Navient when they were supposed to pay me after their original lawsuit. They erased all knowledge of my loans flipping them to XXXX XXXX and now to XXXX. I thought it was odd when I couldnt sign in to check my loans on Navient. When I called they couldnt find me but the money just goes to another fraudulent shell company to add on interest so that Ill always be in debt. 

The two degrees I was able to complete XXXX, XXXX. XXXX jobs never got me to XXXX figures ( now I know it was purposely done ) but I was able to get local, state and federal contracts/jobs to take care of myself and be a productive citizen. 

Speaking as a person who literally has lost everything and with all my accolades being denied the peace of debt free lifestyle has been sad. Navient, its owners and others like XXXX XXXX XXXX XXXX XXXX its shell company have stolen millions from me and placed me in a horrible amount of debt. It was done fraudulently and I still maintain all the paperwork proving the illegal activity. I currently, cant afford a lawyer to get help but I definitely have evidence to prove not only where my loans transferred to Navient but they tripled in amount owed just with tacked on interest/fees and recommended foreberances. Ive worked social services and non profit jobs since XXXX XXXXXXXX. Ive also worked for hospitals, the state and federal government. Ive been paying loans a long time. They didnt even remove the XXXX XXXX that was literally told it would be removed from our loan balances. Nothing has been removed from my loans despite completing the borrowers application twice and some of my XXXX  being on the list of loan forgiveness XXXX. Never got to complete my other masters or to become the XXXX I planned on being but considering so make fake doctors in this country, its neither here nor there in terms of career. 

Ive done everything I can to try and fix my credit and name but my biggest evidence is location/phone records. They cant deny those and my record number of calls to Navient, XXXX XXXX or whatever other subsidiary/shell company they created to push citizens into never needing debt. 

Its just very evil, fraudulent and keeps people in permanent underclass who dont realize these companies are criminals. 

Please contact me at XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX SSN was stolen and identity was stolen/sold on the black web so I have my SSN locked. I reported everything to the IRS and FBI. Ive never lived and have no relation to anyone in CA, MN, Tennessee or Kentucky. There are multiple criminals using my ssn, identity etc for fraudulent activities and everyone has been made aware including the man who somehow changed his name to XXXX XXXX XXXX XXXX  who apparently has XXXX XXXX XXXX XXXX XXXX with my name. I dont understand why any person or thing would be that obsessed with me/my life but I know you only get one and Ill fight for mine until I cant anymore.

Any assistance or information your staff can offer would be greatly appreciated.

Company response to consumer: Closed with explanation