Consumer complaint received 2023-07-17 00:00:00
Product: Mortgage — Other type of mortgage
Issue: Struggling to pay mortgage — 
Company: WELLS FARGO & COMPANY
State: GA

Complaint narrative:
As the CFPB does not handle individual accounts, this is about XXXX XXXX XXXX XXXX XXXX XXXX XXXX  ) that were XXXX XXXX pooled, and all assigned over to Wells Fargo Bank starting on or about XX/XX/XXXX, for most 99 % of the loans through XX/XX/XXXX by XXXX to Wells without any sale of the mortgage loan debts as XXXX was seizing the portfolio due to XXXX financial difficulties. The remaining mortgage loans that had not been assigned before the FDIC declared XXXX a " failed bank '' on XX/XX/XXXX, were illegally assigned to Wells by the FDIC and XXXX  who ROBO signed these assignments. XXXX had a duty to seized the portfolio which it renamed the pools from XXXX to Wells issuer number as if Wells purchase the mortgage loans that made up the XXXX. Wells did not purchase the investor loans that were almost equal to the value of the mortgage loans that XXXX received from the investors who were insured by XXXX up to 100 % of their initial investment, but had no way to force the repayment of the loans XXXX was committed too, but seized the pool in a remote bankruptcy procedure to prevent the court from taking possession of the blank endorsed mortgage Notes that XXXX would have had on hand as the servicer and custodian of records, which XXXX XXXX has no proof of purchasing the loans as it is prohibited by US Congress to buy or sell a mortgage loan. As the Notes are required to be process under the UCC3 procedure and the loan are endorsed in blank as required by XXXX a procedure Wells has done on each of its millions of Fed Gov backed mortgage loans that they have pooled, in which XXXX is not the owner of any of these loans. However, that the Notes do belong to XXXX without owning the debt and as XXXX is not a lender and does not originate any mortgage loans, it is not listed anywhere on the Note and for a fact does not purchase the loans, there must be the UCC9 procedure conducted where XXXX would have to provide proof of purchase. XXXX illegally bypassed this requirement when Wells was illegally address in the Assignment of Deed of Trust as holder of the Note ( not holder of Notes as the custodian ) as a law firm is not listed as a part in the matter as defendant or plaintiff, Wells can not step in the shoes on the assignments for some debt holder, plus it is a fact that XXXX is the debt holder for the mortgage loans. At no point does XXXX provide XXXX XXXX with any documentation of the fact they own blank endorsed Note which prevent XXXX from acting on the loans. XXXX assign the XXXX XXXX mortgage in exchange for the loan debt it owned to the investors that it was already using the mortgage loan principal and interest payment to make the payments to the investors in the passthrough process. The homeowners payment is credited by the debtholder and the monies are passed through, however, as XXXX stopped exist they can not credit the borrowers for a payment and that monies is not credited back from the investors who have collected that monies for repayment of the loans they made to XXXX. The Math does not add up and does not add up in the foreclosure process or any payoff for any reason as the mortgage loan borrowers don't have a debt owned to them by the homeowners! These investors loans are required under XXXX regulation to be paid back before the mortgage loan is released from the XXXX pooling, but in the case of these XXXX loans after XX/XX/XXXX, XXXX does not exist and don't have the monies to pay the investors on the way to losing {$300.00} XXXX, so Wells who not been lent monies under terms of the investor loans, does not purchase those loans with no return, and is why these loans were not purchase before there was action on the loans as in a foreclosure, because those funds went to XXXX to payoff the investors loans out of foreclosure proceeds and mortgage insurance claims leaving no monies in the mortgage servicing account to pay off any mortgage loan debt, but there actual is no debt to pay and this is part of XXXXXXXX XXXX {$300.00} XXXX losses and windfall for the XXXX XXXX homeowners. This is the same as the recent confession by Wells to illegally foreclosing those who filed for bankruptcy, as the bankruptcy court had no clue what was going on from XXXX to XXXX when Wells confess because somebody figured out the scheme and was close to proving the misconduct but short of the Dept of VA loan abuse of Dept of VA borrowers that were as many as XXXX victims. But Wells involved itself with XXXX to defraud the Dept of VA, FHA and those homeowner out of monies XXXX was not owed by these entities. Following the monies from the Wells Fargo Customer Account Activity Statement shows not purchase of the loans by anyone and shows the proceeds of the foreclosure sales and insurance claim went to XXXX which they admit, while not leaving monies to payout the allege debt from the mortgage loan!

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation