Consumer complaint received 2026-05-28 00:00:00
Product: Payday loan, title loan, personal loan, or advance loan — Installment loan
Issue: Problem when making payments — 
Company: LendingPoint Holdings LLC
State: TN

Complaint narrative:
I took an installment loan with Lending Point LOAN XXXX. I paid all of the payments on time as well as paid the loan off early. Now I am disputing a balance that Lending Point says is owed on this loan that I paid off in XX/XX/year> on my Lending Point Account. The loan was paid in full, the final payment made in the amount of {$270.00} on XX/XX/year>. On XX/XX/year> the payment was reversed as shown on my bank statement by Lending Point with a note customer authorized. I did not authorize any cancellation of the payment made and I thought the account was closed. I have sent proof of this payment and asked XXXX to please investigate and correct this error and provide written confirmation of same. Final payment made to XXXX XXXX from my bank account, was made XX/XX/year> in the amount of XXXX. This was my final payment, my normal monthly payments were in the amount of XXXX. As of the last payment in the amount of XXXX, I paid the loan in full in XX/XX/year>. The discrepancy is clearly on the part of Lending Point. I paid in full. I do not know why Lending Point returned the payment almost XXXX weeks after it was made nor was i aware that they did so. The Report on my credit is inaccurate and incorrect. I have sent multiple written requests to correct this reporting error with no action taken. I have also disputed this previously through the Credit Bureaus, this is clearly a violation of the Fair Credit Reporting Act and has been derogatory reporting on my credit report for an extensive period of time with no action taken by Lending Point, except to keep sending me Collection emails, calls and texts on a debt that I do not owe. At XXXX point they had the loan balance owed up to over XXXX, that which they said that was incorrect and was a technical issue on their end. However this affects me only as my credit has a Derogatory Report from Lending Point. They are inaccurate and outright False in their reporting and it is affecting me financially. I paid my payments on time and paid off the loan and this is how Lending Point does business? To attempt to resolve this issue and Due to the Payment Reversal, I have also offered to pay the remaining payment of XXXX again. I have sent multiple written requests to Lending Point with no response on same. I have also called into to Lending Point to resolve this matter after which they advised me they would have to submit another investigation and i would have to just call back and keep checking back on the status of my request. This is totally unprofessional and unacceptable as this is affecting my credit., they are giving me the run around. No further investigation is needed. The last payment was reversed and that is what is owed. However LP is trying to say I owe them now XXXX and this is extortion. This was their mistake. They have inaccurately and repeatedly Reported to my credit missed payments which is incorrect, I paid the loan off in XXXX as well as reported i have an outstanding balance of over XXXX owed to them, This is predatory Lending. I did not hear from Lending Point since XXXX and now they are trying to collect on a debt that I do not owe and for the incorrect amount.

Company response to consumer: Closed with monetary relief