Consumer complaint received 2025-01-06 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: Experian Information Solutions Inc.
State: AZ

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXXXX/XX/year> Experian XXXX XXXX XXXX XXXX XXXX XXXX Subject : Formal Dispute of Account Reporting and Pre-Arbitration Notice To Whom It May Concern, I am writing to formally dispute the reporting of an account by XXXX XXXX as a repossession showing up as a collection on my credit file. This information is currently appearing on my [ XXXX Credit Bureau ] credit report. Under the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681i, I am entitled to a thorough and accurate investigation of all disputed items. This account is inaccurate, unverifiable, and does not comply with federal laws regarding credit reporting. 
Details of the Disputed Item : Creditor Name : XXXX XXXX Account Number : XXXX Reason for Dispute : This account is inaccurately reported as a collection and repossession. It contains unverifiable information and raises concerns about compliance with federal credit reporting laws. 
Legal Basis for Dispute : 1. Failure to Provide Verification : o Under 15 U.S.C. 1681i ( a ) ( 1 ), credit reporting agencies must investigate disputes and delete unverifiable information. No adequate verification has been provided for this account despite my prior disputes. Reporting unverifiable information violates this section of the FCRA. 
2. Failure to Ensure Maximum Accuracy : o Per 15 U.S.C. 1681e ( b ), credit bureaus are required to use reasonable procedures to ensure maximum possible accuracy of consumer reports. The continued reporting of this account, without proper verification, fails to meet this obligation. 
3. Double Reporting : o Reporting a repossession as a collection is inaccurate and misleading, constituting a violation of the FCRA. Such reporting creates confusion and damages my creditworthiness. 
4. Potential Violation of My Consumer Rights : o Reporting this account may constitute willful noncompliance under 15 U.S.C. 1681n or negligent noncompliance under 15 U.S.C. 1681o. If this information is not removed, I will pursue all available remedies under the law. 
Pre-Arbitration Notice : This letter serves as a formal pre-arbitration notice. Should you fail to remove this account or provide valid documentation verifying its accuracy and legitimacy within 30 days, I will initiate arbitration proceedings against your company. Additionally, I will report this matter to the Consumer Financial Protection Bureau ( CFPB ) and my states Attorney Generals office for further investigation. 
Arbitration Agreement : By continuing to report this account without adequate verification, you agree to arbitration under applicable laws. Through arbitration, I will seek the following remedies : Immediate removal of the account from my credit file. 
Statutory damages of up to {$1000.00} per violation under 15 U.S.C. 1681n. 
Recovery of attorneys fees, legal costs, and other damages as determined by the arbitrator. 
Requested Action : 1. Remove the account from my credit report immediately.

2. Provide written confirmation of its removal.

3. Provide a copy of my updated credit report reflecting these changes. 
If you believe this account is accurate and verifiable, please provide the following within 30 days : A copy of the original signed agreement for the account. 
Documentation showing proof of default and all relevant account history. 
Evidence confirming XXXX XXXX authority to report this information. 
Failure to respond or resolve this dispute within the required timeframe will constitute a willful violation of the FCRA and force me to take further legal action. 
Thank you for your prompt attention to this matter. I expect your response within 30 days of the date of this letter. 
Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation