Consumer complaint received 2025-03-24 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Experian Information Solutions Inc.
State: TX

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Texas XXXX XX/XX/XXXX Consumer Relations/Legal Department [ Credit Bureau XXXX XXXX TransUnion, Experian, or XXXX ] TransUnion Experian. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Ill XXXX XXXX, TX XXXX XXXX, GA XXXX Subject : Formal Dispute and Request for Deletion of Inaccurate Account Information Credit Report Dispute, XXXX XXXX Compliance, and XXXX  Dear Sir/Madam, I am writing to formally dispute inaccurate information on my credit report in compliance with the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681 et seq. The account listed below is inaccurate, incomplete, and/or unverifiable, and I request its immediate deletion from my credit file. 

Inaccurate Account Information : Creditor Name : XXXX XXXX Account Number : XXXX Account Type : Installment ( Unsecured Loan ) Account Status : Derogatory ( Collection/Chargeoff ) Date Opened : XX/XX/XXXX ( TransUnion ), XX/XX/XXXX ( Experian, XXXX ) Last Reported : XX/XX/XXXX ( TransUnion ), XX/XX/XXXX ( Experian ), XX/XX/XXXX ( XXXX ) Comments XXXX Charged off as bad debt, purchased by another lender, consumer disputes- reinvestigation in progress Specific Disputes : Inconsistent Reporting : The account shows inconsistencies across all three credit bureaus, including differing dates opened, high credit amounts, and last reported dates. 
Incorrect Status : The account is inaccurately marked as " Derogatory '' and " Collection/Chargeoff, '' despite no evidence of delinquency or charge-off. 
Unverifiable Information : The account lacks sufficient documentation to verify its accuracy, including the original charge-off amount and the identity of the current creditor. 
Consumer Dispute Notation : The account is marked as " consumer disputes - reinvestigation in progress, '' yet no resolution has been provided. 
Legal Basis for Deletion : Under the FCRA ( 15 U.S.C. 1681c ), credit reporting agencies are required to maintain accurate and verifiable information. Additionally, 15 U.S.C. 1681i mandates that disputed information must be investigated and corrected or deleted if it can not be verified. 

Furthermore, the doctrine of estoppel applies, as the creditor and credit bureaus have failed to provide accurate and verifiable information despite my previous disputes. This constitutes a violation of my rights under the FCRA. 

Requested Actions : Conduct a thorough reinvestigation of the disputed account in compliance with XXXX XXXX guidelines and XXXX  protocols. 
Provide me with documentation verifying the accuracy of the account, including the original creditors name, charge-off amount, and proof of ownership by the current creditor. 
Immediately delete the account from my credit file if it can not be verified or if it is found to be inaccurate. 
Send me an updated copy of my credit report reflecting the resolution of this dispute. 
Enclosures : Copy of my credit report with the disputed account highlighted Proof of identity ( e.g., drivers license, utility bill ) Please confirm receipt of this dispute and provide a resolution within 5 days, as required by the FCRA. Failure to comply with this request may result in further legal action. 

Thank you for your prompt attention to this matter. 

Sincerely, XXXX XXXX XXXX XXXX XXXX TransUnion Experian XXXX Account # : XXXXXXXX XXXX XXXX  Account Type : Installment Installment Installment Account Type - Detail : Unsecured loan Unsecured loan - Bureau Code : Individual Individual Individual Account Status : Derogatory Derogatory Derogatory Monthly Payment : {$0.00} {$0.00} {$0.00} Date Opened : XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX Balance : {$0.00} {$0.00} {$0.00} No. of Months ( terms ) : XXXX XXXX XXXX High Credit : {$2600.00} {$0.00} {$3100.00} Credit Limit : {$0.00} {$0.00} {$0.00} Past Due : {$0.00} {$0.00} {$0.00} Payment Status : Collection/Chargeoff Collection/Chargeoff Collection/Chargeoff Last Reported : XX/XX/XXXXXXXX XXXX XXXXXX/XX/XXXX Comments : Charged off as bad debt Purchased by another lender Purchased by a another lender. 
Unpaid balance reported as a loss by credit grantor. 
Sold to : XXXX XXXX Consumer disputes- reinvestigation in progress Amount in high credit original charge-off amount Date Last Active : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX TransUnion Experian XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation