Consumer complaint received 2025-12-15 00:00:00
Product: Money transfer, virtual currency, or money service — Domestic (US) money transfer
Issue: Fraud or scam — 
Company: Paramount GR Holdings, LLC
State: CA

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX CA XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX CA XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX CA XXXX XXXX XXXX XXXX XXXX XXXX XXXX has all the address and phone number for . \n\n4)\tGood Leap  Financing company used by XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Pushing for payment\n XXXX XXXX XXXX XXXX XXXX  CA XXXX           GoodLeap Phone: XXXX XXXX  we had a shower drain problem. My wife searched for  a plumbing company in XXXX  and found XXXX XXXX XXXX XXXX  came with his XXXX XXXX truck to the house and when I got home he was in the front yard with a camera  showing a broken pipe. He showed me the broken pipe and then insurance company was brought up. I told him that we had XXXX  XXXX  and he took out his cell phone and showed me all the plumbing projects where XXXX  XXXX  is involved.  After this we came in to the house and he then he told  us do not worry I will take care of all the insurance issues. In order to start the project we need to paid up front before we start the work. He told us that the work will be XXXX XXXX We thought this was the total cost of fixing the bathroom.  He said plumbing companies will go out of business if they were not  paid upfront, because insurance took too long and we can pay the loan off with the insurance money.  He contacted Good Leap and spoke with XXXX XXXX who  set up the home improvement project loan.   While setting up the Good Leap loan XXXX XXXX XXXX XXXX XXXX  and his supervisor suddenly were at my table.  They assisted us also in setting up the loan. XXXX XXXX came out and replaced the sewer pipe under the house. Hooked it from the bathroom to the washroom while leaving large damage that needed to be repaired.  After the plumbing was done  by XXXX XXXX   XXXX XXXX  came in and found XXXX  in the bathroom.  They charged the insurance company around XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX) came in and performed demolition on the bathroom. Stripped the bathroom to the studs and concrete floor. In the process they shattered a $XXXX  XXXX  shower door and cracked the vanity and broke the back splash which cost over $XXXX. When they did the XXXX  test we had to sign a waiver in the initial test for them to perform the XXXX  test, but later after signing the first waiver document to test I noticed at the bottom of the form it said if they break any fixtures of items on accident or negligence they are not responsible. XXXX XXXX XXXX  do is run a wand to test. XXXX XXXX XXXX XXXX XXXX did report the broken shower door glass which they claimed just shattered, but they had to really force it out of the sliding guides it was attached to break it called negligence. Jerking the vanity off the wall without properly undoing the sealer on the sides was negligent.  THEY BOTH ARE IN CAHOOTS BECAUSE WHY SIGNING THE XXXX XXXX FORM TO PERFORM AN XXXX  INSPECTION ALSO COVER XXXX XXXX XXXX XXXX  DAMAGES. XXXX XXXX XXXX XXXX) are refusing to pay me for the damaged fixture which is over $XXXX. They billed XXXX  XXXX   around XXXX  for the demolition of the bathroom and are pressuring  them with a short  payment deadline. Goodleap is calling me my wife repeatedly about repayment for the XXXX which the credit terms is 0 percent for 15 months. Why are they harassing her for the money. She can not sleep at night at time due the  harassment. \nThey are all players in a network of the same fraud.  \n\nPresently I am holding off the XXXX XXXX final  XXXX  testing to stop them XXXX  from paying XXXX XXXX XXXX XXXX XXXXhe $6500.  And the XXXX XXXX will  have to pay XXXX XXXX  They are all out to bleed the insurance company and defrauded me in the process for the XXXX.\nI have documents to prove all the facts that I stated in the fraud memo.'

Company response to consumer: Closed with explanation