Consumer complaint received 2026-06-10 00:00:00
Product: Checking or savings account — Checking account
Issue: Managing an account — Deposits and withdrawals
Company: WELLS FARGO & COMPANY
State: CA

Complaint narrative:
SUPPLEMENTAL INFO I am re-filing a report against WELLS FARGO to reiterate, this is not an investigation. It is a. STALLING TACTIC.!! what does she need to investigate? She has everything she needs to prove that she owes me money and shes doing PLAYING THE BOTH OF US!! Wells Fargo has missed four deadlines and theyre gon na keep missing them because somebody made a mistake in the bank and they want to cover it by trying to get out of it so THERE IS NO INVESTIGATION GOING ON THE ONLY INVESTIGATION THAT THERE IS IS INVESTIGATING HOW SHE CAN GET HER XXXX OUT OF THIS XXXX and if you fall for what she just did, she calls you to get you off her back and then call me and talk about. She cant pay me on the deadline. She was full of XXXX Im sorry about my language, but Ive had it.!! shes playing major games with you and me think about it 1 ) Wells Fargo has 40 supporting documents 2 ) the receipt, proving my claim whos on time So what the XXXX are you investigating nothing thats what its a STALLING TACTIC she has been making promises to meet the deadlines and she doesnt and shes gon na keep doing it specially if you let her!! she made a mistake on my account and approved unauthorized transactions and shes trying to cover her XXXX with mine and Im sorry about my language, but Ive had it. My patience has gone now because shes doing nothing but lying. Theres nothing else to investigate ALL THE SUPPORTING DOCUMENTS THAT SHE NEEDS they said that I did not file a claim on time. Thats why they cant help me. NOW THEY HAVE THE RECEIPT THAT I DID FILE CLAIM KINDLY ENOUGH.!! Wells Fargo is lying to the both of us and the only investigating going on. Hes trying to investigate how to get out of this XXXX!! WELLS FARGO HAS MISSED 5 DEADLINES. * XX/XX/XXXX XXXX XXXX THE DEADLINE AND MAKING MORE EXCUSES. XXXX. XXXX XXXX. MISSED DEADLINE AND MAKING EXCUSES. XX/XX/XXXX MISSED DEADLINE, MAKING EXCUSES XX/XX/XXXX MISSED DEADLINE And shes going to keep doing this putting off get lines!! * Im risking my life in the dark parking lot SHE SAID THE MONEY WILL COME TODAY AND AGAIN SHE MISSES A JET LINE I NEED FOR YOU TO STOP LETTING HER MANIPULATE YOU AGAIN, I HAVE BEEN GOING THROUGH THIS SINCE XX/XX/XXXX THAT PRETTY MUCH SHOWS YOU SHE HAS NO INTENTIONS OF INVESTIGATING ANYONE. SHES JUST GOING TO KEEP STALLING UNTIL SHE FAKE GO AWAY TO COVER HER XXXX FOR UNAUTHORIZED TRANSACTION WITH {$1000.00}. I AM TRYING TO GET EMAILS TO GO ABOVE HER HEAD. And to get her removed from my case, Im not gon na play these games with her anymore.!! she SHES PLAYING GAMES WITH BOTH OF US. LET ME BE CLEAR THERE IS NO INVESTIGATION. I CAN NOT SAY THAT ENOUGH. WHAT WOULD THEY BE INVESTIGATING? * they said I did not follow a claim. I CORRECTED THAT ASSUMPTION WITH SUPPORTING DOCUMENTS AND RECEIPT OF THE DAY I FOLLOW A CLAIM. THEY HAVE 40 PAGES OF CORRESPONDENCE. ITS BEEN CLEAR THAT SHE APPROVED A REVERSAL REFUND WHEN THERE WAS NOTHING TO REVERSE. AND SHES GON NA KEEP PLAYING GAMES WITH US PLEASE HELP ME WITH THIS. ITS BAD ENOUGH. I HAVE TO LIVE IN MY CAR BECAUSE OF A RETALIATION EVICTION. NOW I GOT A DEAL WITH SOME WOMAN WHOS PLAYING GAMES AND HAS NO INTENTIONS OF DOING ANYTHING BUT TRYING TO INVESTIGATE HOW SHE CAN GET OUT OF THIS DONT MAKE UNAUTHORIZED TRANSACTIONS THATS HOW YOU GET OUT OF IT.!! What would they be investigating? FINANCIAL HARM * my car battery is dead, and I can not buy a new one. Im calling churches to get donations for gas. * I sleep in a dark parking lot every night with a dead battery and get off my doors * I have an interview and cant go out and buy myself a nice pair of pants * I was wrongfully evicted NOW, LIVING IN MY CAR with a dead battery and no gas * I have a rXXXX XXXXXXXX and Im sleeping in car * ll its bad enough I was wrongly evicted A BANK WHO MAKES {$1000.00} MISTAKE IN MY ACCOUNT REFUSING TO REFUND ME and the only reason why shes calling you is a cover her XXXX and shes gon na see how long THAT SHE CAN PLAY BOTH OF US I HAVE BEEN SUFFERING WITHOUT MY MONEY and she doesnt care Its bad enough that I was wrongfully evicted now I have a bank who has {$1000.00} of my money and trying to act like they have XXXX XXXX Ive been absolute poverty Thats a long time XX/XX/XXXX to today XX/XX/XXXX. XXXX you think thats a long time to go without many she has been counseling constantly change you to date com changing the dates she made a mistake in my account and theyre gon na wan na know how to make up {$1000.00} mistake Im + Im sitting in a dark parking lot scared to death cant lock my doors cause I cant afford to buy a battery. I have XXXX money. I am suffering, and this is all I need to add to it a person whos trying to get out of something. They made a bad decision on instead of being honest about it. Shes stalling to see what she can come up with to save her own XXXX. And shes going to keep playing both of us. THE DEADLINES HAVE BEEN SINCE XX/XX/XXXX. If they have given me a refund by now, XX/XX/XXXX theyre just not going to or if you or if you force your hands on this. this is cruel and a & on Human oh my XXXX thats so terrible. Are you really gon na do that to herAND XXXX XXXX * I have {$.00} in the bank since XX/XX/XXXX, so you see shes not going to do anything but keep STALLING AND HOPE THAT I GIVE UP, BUT THATS NOT GON NA HAPPEN! Shes not gon na use my XXXX to cover her XXXX and have to explain how {$1000.00} come up missing on her watch and if shes delusional if she thinks Im going anywhere or giving up * Im living in my car in a dark parking lot with no battery So Im not being dramatic I already have the tenant law issues is the reason why I am now homeless I AM GOING TO GO OVER HER HEAD AND WRITE IN DETAIL TO THE CORPORATE ABOVE HER. Because this woman shes not doing nothing .. and Im also gon na ask and shes removed from my case!! Im just not gon na play these games with her anymore. . Im calling churches for donations four gas gasWELLS FARGO HAS REALLY CREATED .FINANCIAL HARM. DO YOU WAN NA KNOW HOW BROKE THAT I AM!! FINANCIAL HARDSHIPXXXX in dire XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation