Consumer complaint received 2024-02-06 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: MOHELA
State: IL

Complaint narrative:
I disputed several accounts on my credit bureaus that are not familiar to me or have wrong balances with XXXX. They usually did not but wait a day or XXXX and say the company said it was accurate then refuse to investigate. This is a clear breach of the FCRA. Both are breaking the FDCPA and FCRA the businesses and the credit reporting agencies! I have a RIGHT TO CORRECT AND ACCURATE INFORMATION BEING REPORTED ON MY CREDIT REPORTS!!!! Here is what they are showing after only a couple of days of my placing the dispute, then when I tried to dispute each again it kept throwing me out of the system and making me retype all, then when I just tried putting them through without typing all, it still would not let me dispute the false accounts and information! I have already provided a copy of the Student loan data file and my complaint to you and this is a follow-up on it too as Mohela did NOT fix my account and cancel the balance that should have already been canceled after XXXX XXXX  of payments and my giving them my XXXX employees with the government and proof of XXXX years of combined employment with the XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX None of the other accounts are familiar to me so, of course, I asked for the original contract with my signature, plus all charges and statements for all months involved, as they have never been verified as my accounts, I have requested this from the businesses as well as through XXXX and with the collection agencies, no one will provide this proof! I have been hacked XXXX times since XXXX including the IRS breach, the XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. VERIFY THE XXXX  ACCOUNTS NOW OR I WILL SUE ALL OF YOU AND I PROBABLY WILL ANYWAY BECAUSE IT IS PAST TIME BY LAW FOR YOU TO VERIFY YOU ARE REQUIRED TO VERIFY DEBT BEFORE YOU ATTEMPT TO COLLECT ON IT MORONS!!! If the CFPB will not enforce the law I WILL!! I am not afraid of any of you!! I want these accounts all canceled and removed from my credit reports now or I will see you ALL in court and I will get LOTS of your money, large law firms LOVE cases like this and are happy to work on a contingency basis!!! The below XXXX item ( XXXX ) were not submitted and need your attention. 
Error submitting dispute Account name XXXX XXXX XXXX XXXX XXXX XXXX, SD XXXX XXXX XXXX XXXX Address identification number XXXX Account number XXXX .... 
Recent balance {$1600.00} as of XX/XX/XXXX XXXX Account charged off. {$1600.00} written off. {$1600.00} past due as of XX/XX/XXXX. 
Date opened XX/XX/XXXX Details Not mine or No knowledge of account You have previously disputed this item. Pursuant to Section 611 ( a ) ( 3 ) ( A ) of the Fair Credit Reporting Act, we will not process a duplicative dispute. If you have new or different information that is relevant to your dispute, you can upload supporting documents by using the button below. Alternatively, you can add a statement to this item or cancel your request below. You may also wish to contact the data furnisher of this information regarding your dispute.

You may also submit supporting documentation for your disputes at experian.com/upload. 

Error submitting dispute Account name XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  Address identification number XXXX Account number XXXX .... 
Recent balance {$1500.00} as of XX/XX/XXXX XXXX XXXX account. {$1500.00} past due as of XX/XX/XXXX. 
Date opened XX/XX/XXXX XXXX Not mine or No knowledge of account You have previously disputed this item. Pursuant to Section 611 ( a ) ( 3 ) ( A ) of the Fair Credit Reporting Act, we will not process a duplicative dispute. If you have new or different information that is relevant to your dispute, you can upload supporting documents by using the button below. Alternatively, you can add a statement to this item or cancel your request below. You may also wish to contact the data furnisher of this information regarding your dispute.

You may also submit supporting documentation for your disputes at experian.com/upload. 

Error submitting dispute Account name XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  Address identification number XXXX Account number XXXX .... 
Recent balance {$1000.00} as of XX/XX/XXXX XXXX XXXX account. {$1000.00} past due as of XX/XX/XXXX. 
Date opened XX/XX/XXXX Details Not mine or No knowledge of account You have previously disputed this item. Pursuant to Section 611 ( a ) ( 3 ) ( A ) of the Fair Credit Reporting Act, we will not process a duplicative dispute. If you have new or different information that is relevant to your dispute, you can upload supporting documents by using the button below. Alternatively, you can add a statement to this item or cancel your request below. You may also wish to contact the data furnisher of this information regarding your dispute.

You may also submit supporting documentation for your disputes at experian.com/upload. 

Error submitting dispute Account name XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  Address identification number XXXX Account number XXXX .... 
Recent balance {$7700.00} as of XX/XX/XXXX XXXX Account charged off. {$5600.00} written off. {$7700.00} past due as of XX/XX/XXXX. 
Date opened XX/XX/XXXX Details Not mine or No knowledge of account You have previously disputed this item. Pursuant to Section 611 ( a ) ( 3 ) ( A ) of the Fair Credit Reporting Act, we will not process a duplicative dispute. If you have new or different information that is relevant to your dispute, you can upload supporting documents by using the button below. Alternatively, you can add a statement to this item or cancel your request below. You may also wish to contact the data furnisher of this information regarding your dispute.

You may also submit supporting documentation for your disputes at experian.com/upload. 

1 Item ( s ) successfully submitted Dispute successfully submitted Account name MOHELA/DEPT OF ED XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Address identification number XXXX Account number XXXX .... 
Recent balance {$58000.00} as of XX/XX/XXXX Status Open/Never late. Deferred, payments begin XX/XX/XXXX. 
Date opened XX/XX/XXXX XXXX XXXX XXXX Inaccurate Additional information Should be XXXX balance. Under investigation by XXXX Attorney General, have paid on loans over XXXX years, did not attend XXXX XXXX, withdrew right after I signed up as they raised tuition, XXXX years XXXX XXXX. 
XXXX XXXX. All rights reserved. 
XXXX and the marks used herein are service marks or registered trademarks of XXXX. 
Other product and company names mentioned herein may be the trademarks of their respective owners. 
XXXX XXXX 's Privacy Policy

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation