Consumer complaint received 2025-05-22 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: CBC Companies, Inc.
State: MA

Complaint narrative:
I am requesting the Consumer Financial Protection Bureau ( CFPB ) to immediately take enforcement action against Innovis and XXXX for multiple and repeated violations of federal law. I submitted written disputes, identity theft documentation, and supporting materials over 30 days ago ( date of the letter ), and they failed to comply with statutory duties under the Fair Credit Reporting Act ( FCRA ) and related federal laws. This delay constitutes additional violations.

Violations Committed : 15 U.S.C. 1681, FCRA 607 ( b ) : Failure to ensure maximum possible accuracy FCRA 611 ( a ) ( 1 ) ( A ) : Failure to investigate disputes within 30 days FCRA 611 ( a ) ( 6 ) : Failure to reinvestigate and issue findings 15 U.S.C. 1692g : Failure to notify consumer of alleged debts Gramm-Leach-Bliley Act ( 15 U.S.C. 68016809 ) : Failure to safeguard consumer information 18 U.S.C. 1028 : Identity theft and misuse of personal data 15 U.S.C. 1681g ( e ) : Failure to provide victim assistance ( fraud alerts, recovery tools ) Metro2 / CDIA Violations : Noncompliance with industry reporting standards Massachusetts Laws : Violations of M.G.L. c. 93H 2 and M.G.L. c. 93A 2 concerning identity theft protection and consumer fraud Fraudulent and Inaccurate Accounts to Be Removed : XXXX XXXX Account Number : XXXXXXXX XXXX XXXX XXXX XXXX Laws Violated : FCRA 15 U.S.C. 1681 FCRA 607 ( b ), 611 ( a ) ( 1 ) ( A ), 611 ( a ) ( 6 ) Gramm-Leach-Bliley Act, 15 U.S.C. 68016809 Identity Theft and Assumption Deterrence Act, 18 U.S.C. 1028 FTC Identity Theft Support, 15 U.S.C. 1681g ( e ) Massachusetts Law : M.G.L. c. 93H 2, M.G.L. c. 93A 2 Metro 2 & CDIA Standards Request : Immediate removal and permanent blocking of this account. 

COLLECTION ( ORIGINAL CREDITOR : COLLECTION ) Account Number : XXXXXXXX XXXX XXXX XXXX XXXX  Laws Violated : Same as above Request : Immediate removal and permanent blocking of this account. 

XXXX Account Number : XXXXXXXX XXXX XXXX XXXX XXXX Laws Violated : Same as above Request : Immediate removal and permanent blocking of this account. 

Additional Disputed Inquiries : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX Accounts with Disputed Late Payments : XXXX XXXX XXXX XXXX XXXX XXXXXXXX late reported : XX/XX/XXXXXXXX XXXX XXXX XXXX XXXX XXXX  XXXX late reported : XX/XX/XXXX Incorrect Addresses Please remove the following addresses, which are not associated with me : XXXX XXXX XXXX XXXX, MA XXXX XXXX XXXX XXXX XXXX XXXX MA XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  XXXX XXXX XXXX XXXX, MA Incorrect Employers The following employer entries are inaccurate and should be removed : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Incorrect Names XXXX XXXX XXXXXXXX XXXX XXXX XXXXXXXX XXXX These names are inaccurate and must be permanently deleted from my credit report Requested Relief from the CFPB : Enforce immediate removal and blocking of all fraudulent accounts listed above. 

Compel deletion of all unauthorized hard inquiries. 

Mandate removal of inaccurate personal information, including addresses and employers. 

Require written confirmation from Innovis and XXXX, including updated credit reports. 

Ensure that identity theft protections ( e.g., fraud alerts ) are implemented as required by law. 

Initiate investigation and sanctions for failure to comply with FCRA deadlines. 

Fine or discipline these agencies for their willful neglect of legal obligations.

Supporting Documentation Previously Submitted to Bureaus : Government-issued photo ID Social Security card Police report documenting identity theft Proof of current address Original dispute letters dated XX/XX/XXXX Declaration : I affirm under penalty of perjury that the statements made in this complaint are accurate and true to the best of my knowledge. I respectfully request urgent enforcement by the CFPB to protect my rights and remove damaging, false, and fraudulent information from my credit reports.

Company response to consumer: Closed with non-monetary relief