Consumer complaint received 2023-12-21 00:00:00
Product: Vehicle loan or lease — Loan
Issue: Managing the loan or lease — Loan sold or transferred to another company
Company: Exeter Finance, LLC.
State: CA

Complaint narrative:
Exeter Finance cant prove they have me a loan, A retail Installment contract is not proof, Exeter states they are a Financial Institution and a Bank, with no routing number, I know XXXX is the Servicer and XXXX XXXX is another arm of Exeter, I communicated with a Lady named XXXX who was very rude and unprofessional, all I asked is that if your are a Bank and have me a loan then send me the proof of where you got the funds, Hence the new complaint. 


The term obligation or other security of the United States includes all bonds, certificates of indebtedness, national bank currency , Federal Reserve notes, Federal Reserve bank notes, coupons, United States notes, Treasury notes, gold certificates, silver certificates, fractional notes, certificates of deposit, bills... 
XXXX XXXX XXXX XXXX XXXX Definition. The finance charge is the cost of consumer credit as a dollar amount. It includes any charge payable directly or indirectly by the consumer and imposed directly or indirectly by the creditor as an incident to or a condition of the extension of credit. It does not include any charge of a type payable in a comparable cash transaction. 


Official interpretation of 4 ( a ) Definition ( 1 ) Charges by third parties. The finance charge includes fees and amounts charged by someone other than the creditor, unless otherwise excluded under this section, if the creditor : Official interpretation of 4 ( a ) ( 1 ) Charges by Third Parties ( i ) Requires the use of a third party as a condition of or an incident to the extension of credit, even if the consumer can choose the third party; or ( ii ) Retains a portion of the third-party charge, to the extent of the portion retained. 

( 2 ) Special rule ; closing agent charges. Fees charged by a third party that conducts the loan closing ( such as a settlement agent, attorney, or escrow or title company ) are finance charges only if the creditor : Official interpretation of 4 ( a ) ( 2 ) Special Rule ; Closing Agent Charges ( i ) Requires the particular services for which the consumer is charged ; ( ii ) Requires the imposition of the charge ; or ( iii ) Retains a portion of the third-party charge, to the extent of the portion retained.

( 3 ) Special rule ; mortgage broker fees. Fees charged by a mortgage broker ( including fees paid by the consumer directly to the broker or to the creditor for delivery to the broker ) are finance charges even if the creditor does not require the consumer to use a mortgage broker and even if the creditor does not retain any portion of the charge. 


Official interpretation of 4 ( a ) ( 3 ) Special Rule ; Mortgage Broker Fees ( b ) Examples of finance charges. The finance charge includes the following types of charges, except for charges specifically excluded by paragraphs ( c ) through ( e ) of this section : Official interpretation of 4 ( b ) Examples of Finance Charges ( 1 ) Interest, time price differential, and any amount payable under an add-on or discount system of additional charges.

( 2 ) Service, transaction, activity, and carrying charges, including any charge imposed on a checking or other transaction account ( except a prepaid account as defined in 1026.61 ) to the extent that the charge exceeds the charge for a similar account without a credit feature.

Official interpretation of Paragraph 4 ( b ) ( 2 ) ( 3 ) Points, loan fees, assumption fees, finder 's fees, and similar charges. 


Official interpretation of Paragraph 4 ( b ) ( 3 ) ( 4 ) Appraisal, investigation, and credit report fees.

( 5 ) Premiums or other charges for any guarantee or insurance protecting the creditor against the consumer 's default or other credit loss.

Official interpretation of Paragraph 4 ( b ) ( 5 ) ( 6 ) Charges imposed on a creditor by another person for purchasing or accepting a consumer 's obligation, if the consumer is required to pay the charges in cash, as an addition to the obligation, or as a deduction from the proceeds of the obligation. 

( 7 ) Premiums or other charges for credit life, accident, health, or loss-of-income insurance, written in connection with a credit transaction.

Official interpretation of Paragraphs 4 ( b ) ( 7 ) and ( b ) ( 8 ) ( 8 ) Premiums or other charges for insurance against loss of or damage to property, or against liability arising out of the ownership or use of property, written in connection with a credit transaction.

( 9 ) Discounts for the purpose of inducing payment by a means other than the use of credit.

Official interpretation of Paragraph 4 ( b ) ( 9 ) ( 10 ) Charges or premiums paid for debt cancellation or debt suspension coverage written in connection with a credit transaction, whether or not the coverage is insurance under applicable law. 


Official interpretation of Paragraph 4 ( b ) ( 10 ) ( 11 ) With regard to a covered separate credit feature and an asset feature on a prepaid account that are both accessible by a hybrid prepaid-credit card as defined in 1026.61 : Official interpretation of Paragraph 4 ( b ) ( 11 ) ( i ) Any fee or charge described in paragraphs ( b ) ( 1 ) through ( 10 ) of this section imposed on the covered separate credit feature, whether it is structured as a credit subaccount of the prepaid account or a separate credit account.

Official interpretation of Paragraph 4 ( b ) ( 11 ) ( i ) ( ii ) Any fee or charge imposed on the asset feature of the prepaid account to the extent that the amount of the fee or charge exceeds comparable fees or charges imposed on prepaid accounts in the same prepaid account program that do not have a covered separate credit feature accessible by a hybrid prepaid-credit card. 


Official interpretation of Paragraph 4 ( b ) ( 11 ) ( ii ) ( c ) Charges excluded from the finance charge. The following charges are not finance charges : Official interpretation of 4 ( c ) Charges Excluded From the Finance Charge ( 1 ) Application fees charged to all applicants for credit, whether or not credit is actually extended.

Official interpretation of Paragraph 4 ( c ) ( 1 ) ( 2 ) Charges for actual unanticipated late payment, for exceeding a credit limit, or for delinquency, default, or a similar occurrence.

Official interpretation of Paragraph 4 ( c ) ( 2 ) ( 3 ) Charges imposed by a financial institution for paying items that overdraw an account, unless the payment of such items and the imposition of the charge were previously agreed upon in writing. This paragraph does not apply to credit offered in connection with a prepaid account as defined in 1026.61.

Official interpretation of Paragraph 4 ( c ) ( 3 ) ( 4 ) Fees charged for participation in a credit plan, whether assessed on an annual or other periodic basis. This paragraph does not apply to a fee to participate in a covered separate credit feature accessible by a hybrid prepaid-credit card as defined in 1026.61, regardless of whether this fee is imposed on the credit feature or on the asset feature of the prepaid account. 


Official interpretation of Paragraph 4 ( c ) ( 4 ) ( 5 ) Seller 's points.

Official interpretation of Paragraph 4 ( c ) ( 5 ) ( 6 ) Interest forfeited as a result of an interest reduction required by law on a time deposit used as security for an extension of credit.

Official interpretation of Paragraph 4 ( c ) ( 6 )

Company response to consumer: Closed with explanation