Consumer complaint received 2024-03-09 00:00:00
Product: Debt collection — Rental debt
Issue: False statements or representation — Attempted to collect wrong amount
Company: National Credit Systems,Inc.
State: GA

Complaint narrative:
" Extreme Deceptive Practice Alert : National Credit Systems Deceptive Tactics Cause Significant Credit Score Decreases through {$1.00} Collection Balance Manipulation and Illegally Altering ( open date ) Delinquency Dates '' Dear CFPB, I am writing again to bring to your attention the alarming and deceptive practices carried out by National Credit Systems, which continue to have devastating effects on my financial standing. 
As of today, Saturday, XX/XX/2024, National Credit Systems has once again demonstrated its deceptive behavior by deleting a collection account from my credit report, only to promptly re-add it shortly thereafter. This pattern, often described as " trashing the consumer 's credit report, '' has severe consequences for individuals ' financial stability. Every time I file a complaint or report to National Credit Systems they trash my credit report.

The manipulative tactics employed by National Credit Systems, such as adjusting collection balances by insignificant amounts, and illicitly altering delinquency dates, have led to significant decreases in my credit score. These alterations, which went unnoticed for over a year, have had profound implications for the accuracy and reliability of my credit report. 
Despite their seemingly minor nature, these modifications have a substantial impact on my creditworthiness. The repeated manipulation of collection balances and delinquency dates creates the false impression that new collection accounts are being added to my credit report, further exacerbating the situation. 
It is imperative to emphasize that collection agencies do not have the authority to modify the original delinquency date, which marks the onset of missed payments on a debt. Additionally, the date of account opening signifies when the original creditor transfers the account to a collection agency. I have neither consented to payment nor incurred charges related to this account nor has there been any change in my bankruptcy discharge status. Consequently, the original delinquency date remains unchanged and should rightfully be removed from my credit report after seven years.

I strongly urge for penalties to be imposed on National Credit Systems for their egregious violations of the FTC Act. Specifically, I request penalties relating to the manipulation of collection balances and illegal alteration of delinquency dates. These actions not only harm individual consumers but also undermine the integrity of the credit reporting system as a whole. 
I believe that a substantial civil penalty, such as XXXX XXXX dollars, is warranted to address these unfair and deceptive practices. The Commission has the authority to pursue penalties under Section 5 ( m ) ( 1 ) ( B ) of the FTC Act, given the evidence of the company knowingly engaging in conduct that is unfair or deceptive.

It is imperative that decisive action is taken to protect consumers from further harm and to uphold the integrity of the credit reporting system. I appreciate your attention to this urgent matter and your dedication to safeguarding consumer interests.

Company response to consumer: Closed with explanation