Consumer complaint received 2025-09-17 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: LEXISNEXIS
State: NY

Complaint narrative:
I am formally requesting that the Consumer Financial Protection Bureau ( CFPB ) immediately enforce corrective action against XXXX and LexisNexis for persistent and repeated violations of federal law. Over 30 days ago, I submitted detailed written disputes, comprehensive identity theft documentation, and supporting evidence. The bureaus have unlawfully failed to comply with their statutory obligations under the Fair Credit Reporting Act ( FCRA ) and related federal laws, constituting additional violations. Violations Committed by XXXX XXXX  : 15 U.S.C. 1681 ( FCRA 607 ( b ) ) : Failure to maintain maximum possible accuracy FCRA 611 ( a ) ( 1 ) ( A ) : Failure to investigate consumer disputes within the statutory 30day timeframe FCRA 611 ( a ) ( 6 ) : Failure to conduct reinvestigations and provide findings 15 U.S.C. 1692g : Failure to notify the consumer of alleged debts within the required timeframe GrammLeachBliley Act ( 15 U.S.C. 68016809 ) : Failure to adequately safeguard consumer personal information 18 U.S.C. 1028 : Identity theft and unauthorized misuse of personal data 15 U.S.C. 1681g ( e ) : Failure to provide adequate victim assistance, fraud alerts, and recovery tools XXXX Violations : Noncompliance with established industry reporting standards New York General Business Law 349 : Deceptive acts and practices unlawful governing fraudulent reporting and consumer deception New York General Business Law 380s : Civil liability for theft of identity unauthorized use of personal identifying information FDCPA 15 U.S.C. 1692g ( b ) : Failure to respond to validation requests within 30 days Fraudulent and Inaccurate Accounts Requiring Immediate Removal and Permanent Blocking : XXXX. XXXX XXXX XXXX Account Number : XXXXXXXX XXXX XXXX XXXX  Violations : FCRA 1681e ( b ), 1681i ( a ), 1681g, 1681s-2 ( b ), 1681i ( a ) ( 5 ) ( B ), 1681c ( a ) FDCPA 1692g ( a ), 1692g ( b ), 1692e ( 8 ), 1692d GLBA 6801 ( b ), 6802 ( a ) XXXX XXXX formatting and accuracy violations New York General Business Law ( NY GBL ) 380-l prohibits furnishing or reporting information known or should be known to be false or misleading N.Y. Gen. Bus. Law 349 prohibits deceptive acts or practices in commerce N.Y. Gen. Bus. Law 350 prohibits false advertising New York CPLR 901 ( b ) provides remedies for statutory and actual damages for violations of consumer reporting law DEMAND : Immediate deletion and permanent blocking of this tradeline under FCRA 1681c-2, New York General Business Law 380-l, N.Y. Gen. Bus. Law 349, N.Y. Gen. Bus. Law 350, and New York CPLR 901 ( b ) due to identity theft, lack of permissible purpose, and failure to verify. This account must be deleted immediately, flagged under Dispute Code 103 Fraudulent, and suppressed permanently as part of your automated fraud deletion protocol, in full compliance with federal and New York law. XXXX. XXXX XXXX Account Number : XXXXXXXX XXXX XXXX XXXX Violations : FCRA 1681e ( b ), 1681i ( a ), 1681g, 1681s-2 ( b ), 1681i ( a ) ( 5 ) ( B ), 1681c ( a ) FDCPA 1692g ( a ), 1692g ( b ), 1692e ( 8 ), 1692d GLBA 6801 ( b ), 6802 ( a ) XXXX XXXX formatting and accuracy violations New York General Business Law ( NY GBL ) 380-l prohibits furnishing or reporting information known or should be known to be false or misleading N.Y. Gen. Bus. Law 349 prohibits deceptive acts or practices in commerce N.Y. Gen. Bus. Law 350 prohibits false advertising New York CPLR 901 ( b ) provides remedies for statutory and actual damages for violations of consumer reporting law DEMAND : Immediate deletion and permanent blocking of this tradeline under FCRA 1681c-2, New York General Business Law 380-l, N.Y. Gen. Bus. Law 349, N.Y. Gen. Bus. Law 350, and New York CPLR 901 ( b ) due to identity theft, lack of permissible purpose, and failure to verify. This account must be deleted immediately, flagged under Dispute Code 103 Fraudulent, and suppressed permanently as part of your automated fraud deletion protocol, in full compliance with federal and New York law. XXXX XXXX XXXX XXXX Account Number : XXXXXXXX XXXX XXXX XXXX  Violations : FCRA 1681e ( b ), 1681i ( a ), 1681g, 1681s-2 ( b ), 1681i ( a ) ( 5 ) ( B ), 1681c ( a ) FDCPA 1692g ( a ), 1692g ( b ), 1692e ( 8 ), 1692d GLBA 6801 ( b ), 6802 ( a ) XXXX XXXX formatting and accuracy violations New York General Business Law ( NY GBL ) 380-l prohibits furnishing or reporting information known or should be known to be false or misleading N.Y. Gen. Bus. Law 349 prohibits deceptive acts or practices in commerce N.Y. Gen. Bus. Law 350 prohibits false advertising New York CPLR 901 ( b ) provides remedies for statutory and actual damages for violations of consumer reporting law DEMAND : Immediate deletion and permanent blocking of this tradeline under FCRA 1681c-2, New York General Business Law 380-l, N.Y. Gen. Bus. Law 349, N.Y. Gen. Bus. Law 350, and New York CPLR 901 ( b ) due to identity theft, lack of permissible purpose, and failure to verify. This account must be deleted immediately, flagged under Dispute Code 103 Fraudulent, and suppressed permanently as part of your automated fraud deletion protocol, in full compliance with federal and New York law. XXXXXXXX XXXX XXXX XXXX Account Number : XXXXXXXX XXXX XXXX XXXX Violations : FCRA 1681e ( b ), 1681i ( a ), 1681g, 1681s-2 ( b ), 1681i ( a ) ( 5 ) ( B ), 1681c ( a ) FDCPA 1692g ( a ), 1692g ( b ), 1692e ( 8 ), 1692d GLBA 6801 ( b ), 6802 ( a ) XXXX XXXX formatting and accuracy violations New York General Business Law ( NY GBL ) 380-l prohibits furnishing or reporting information known or should be known to be false or misleading N.Y. Gen. Bus. Law 349 prohibits deceptive acts or practices in commerce N.Y. Gen. Bus. Law 350 prohibits false advertising New York CPLR 901 ( b ) provides remedies for statutory and actual damages for violations of consumer reporting law DEMAND : Immediate deletion and permanent blocking of this tradeline under FCRA 1681c-2, New York General Business Law 380-l, N.Y. Gen. Bus. Law 349, N.Y. Gen. Bus. Law 350, and New York CPLR 901 ( b ) due to identity theft, lack of permissible purpose, and failure to verify. This account must be deleted immediately, flagged under Dispute Code 103 Fraudulent, and suppressed permanently as part of your automated fraud deletion protocol, in full compliance with federal and New York law. XXXX. XXXX Account Number : XXXXXXXX XXXX XXXX XXXX Violations : FCRA 1681e ( b ), 1681i ( a ), 1681g, 1681s-2 ( b ), 1681i ( a ) ( 5 ) ( B ), 1681c ( a ) FDCPA 1692g ( a ), 1692g ( b ), 1692e ( 8 ), 1692d GLBA 6801 ( b ), 6802 ( a ) XXXX XXXX formatting and accuracy violations New York General Business Law ( NY GBL ) 380-l prohibits furnishing or reporting information known or should be known to be false or misleading N.Y. Gen. Bus. Law 349 prohibits deceptive acts or practices in commerce N.Y. Gen. Bus. Law 350 prohibits false advertising New York CPLR 901 ( b ) provides remedies for statutory and actual damages for violations of consumer reporting law DEMAND : Immediate removal of all late payments under FCRA 1681c-2, New York General Business Law 380-l, N.Y. Gen. Bus. Law 349, N.Y. Gen. Bus. Law 350, and New York CPLR 901 ( b ) due to inaccurate reporting and multiple violations of law. This account must be corrected immediately, flagged under Dispute Code 106 Late Payment History Dispute, and processed through your structured automation logic to ensure deletion or correction of all unverifiable or incorrect late payment statuses. XXXX. XXXX XXXX Account Number : XXXXXXXX XXXX XXXX XXXX Violations : FCRA 1681e ( b ), 1681i ( a ), 1681g, 1681s-2 ( b ), 1681i ( a ) ( 5 ) ( B ), 1681c ( a ) FDCPA 1692g ( a ), 1692g ( b ), 1692e ( 8 ), 1692d GLBA 6801 ( b ), 6802 ( a ) XXXX XXXX formatting and accuracy violations New York General Business Law ( NY GBL ) 380-l prohibits furnishing or reporting information known or should be known to be false or misleading N.Y. Gen. Bus. Law 349 prohibits deceptive acts or practices in commerce N.Y. Gen. Bus. Law 350 prohibits false advertising New York CPLR 901 ( b ) provides remedies for statutory and actual damages for violations of consumer reporting law DEMAND : Immediate removal of all late payments under FCRA 1681c-2, New York General Business Law 380-l, N.Y. Gen. Bus. Law 349, N.Y. Gen. Bus. Law 350, and New York CPLR 901 ( b ) due to inaccurate reporting and multiple violations of law. This account must be corrected immediately, flagged under Dispute Code 106 Late Payment History Dispute, and processed through your structured automation logic to ensure deletion or correction of all unverifiable or incorrect late payment statuses. XXXX. XXXX XXXX XXXX Account Number : XXXXXXXX XXXX XXXX XXXX Violations : FCRA 1681e ( b ), 1681i ( a ), 1681g, 1681s-2 ( b ), 1681i ( a ) ( 5 ) ( B ), 1681c ( a ) FDCPA 1692g ( a ), 1692g ( b ), 1692e ( 8 ), 1692d GLBA 6801 ( b ), 6802 ( a ) XXXX XXXX formatting and accuracy violations New York General Business Law ( NY GBL ) 380-l prohibits furnishing or reporting information known or should be known to be false or misleading N.Y. Gen. Bus. Law 349 prohibits deceptive acts or practices in commerce N.Y. Gen. Bus. Law 350 prohibits false advertising New York CPLR 901 ( b ) provides remedies for statutory and actual damages for violations of consumer reporting law DEMAND : Immediate removal of all late payments under FCRA 1681c-2, New York General Business Law 380-l, N.Y. Gen. Bus. Law 349, N.Y. Gen. Bus. Law 350, and New York CPLR 901 ( b ) due to inaccurate reporting and multiple violations of law. This account must be corrected immediately, flagged under Dispute Code 106 Late Payment History Dispute, and processed through your structured automation logic to ensure deletion or correction of all unverifiable or incorrect late payment statuses. XXXX. XXXX XXXX XXXX  Account Number : XXXXXXXX XXXX XXXX XXXX Violations : FCRA 1681e ( b ), 1681i ( a ), 1681g, 1681s-2 ( b ), 1681i ( a ) ( 5 ) ( B ), 1681c ( a ) FDCPA 1692g ( a ), 1692g ( b ), 1692e ( 8 ), 1692d GLBA 6801 ( b ), 6802 ( a ) XXXX XXXX formatting and accuracy violations New York General Business Law ( NY GBL ) 380-l prohibits furnishing or reporting information known or should be known to be false or misleading N.Y. Gen. Bus. Law 349 prohibits deceptive acts or practices in commerce N.Y. Gen. Bus. Law 350 prohibits false advertising New York CPLR 901 ( b ) provides remedies for statutory and actual damages for violations of consumer reporting law DEMAND : Immediate removal of all late payments under FCRA 1681c-2, New York General Business Law 380-l, N.Y. Gen. Bus. Law 349, N.Y. Gen. Bus. Law 350, and New York CPLR 901 ( b ) due to inaccurate reporting and multiple violations of law. This account must be corrected immediately, flagged under Dispute Code 106 Late Payment History Dispute, and processed through your structured automation logic to ensure deletion or correction of all unverifiable or incorrect late payment statuses. XXXX. XXXX Account Number : XXXX XXXX XXXX XXXX Violations : FXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  ) XXXX XXXX formatting and accuracy violations New York General Business Law ( NY GBL ) 380-l prohibits furnishing or reporting information known or should be known to be false or misleading N.Y. Gen. Bus. Law 349 prohibits deceptive acts or practices in commerce N.Y. Gen. Bus. Law 350 prohibits false advertising New York CPLR 901 ( b ) provides remedies for statutory and actual damages for violations of consumer reporting law DEMAND : Immediate removal of all late payments under FCRA 1681c-2, New York General Business Law 380-l, N.Y. Gen. Bus. Law 349, N.Y. Gen. Bus. Law 350, and New York CPLR 901 ( b ) due to inaccurate reporting and multiple violations of law. This account must be corrected immediately, flagged under Dispute Code XXXX Late Payment History Dispute, and processed through your structured automation logic to ensure deletion or correction of all unverifiable or incorrect late payment statuses. XXXX. XXXX XXXX Account Number : XXXXXXXX XXXX XXXX XXXX Violations : FCRA 1681e ( b ), 1681i ( a ), 1681g, 1681s-2 ( b ), 1681i ( a ) ( 5 ) ( B ), 1681c ( a ) FDCPA 1692g ( a ), 1692g ( b ), 1692e ( 8 ), 1692d GLBA 6801 ( b ), 6802 ( a ) XXXX XXXX formatting and accuracy violations New York General Business Law ( NY GBL ) 380-l prohibits furnishing or reporting information known or should be known to be false or misleading N.Y. Gen. Bus. Law 349 prohibits deceptive acts or practices in commerce N.Y. Gen. Bus. Law 350 prohibits false advertising New York CPLR 901 ( b ) provides remedies for statutory and actual damages for violations of consumer reporting law DEMAND : Immediate removal of all late payments under FCRA 1681c-2, New York General Business Law 380-l, N.Y. Gen. Bus. Law 349, N.Y. Gen. Bus. Law 350, and New York CPLR 901 ( b ) due to inaccurate reporting and multiple violations of law. This account must be corrected immediately, flagged under Dispute Code 106 Late Payment History Dispute, and processed through your structured automation logic to ensure deletion or correction of all unverifiable or incorrect late payment statuses. XXXXXXXX XXXX Account Number : XXXXXXXX XXXX XXXX XXXX Violations : FCRA 1681e ( b ), 1681i ( a ), 1681g, 1681s-2 ( b ), 1681i ( a ) ( 5 ) ( B ), 1681c ( a ) FDCPA 1692g ( a ), 1692g ( b ), 1692e ( 8 ), 1692d GLBA 6801 ( b ), 6802 ( a ) XXXX XXXX formatting and accuracy violations New York General Business Law ( NY GBL ) 380-l prohibits furnishing or reporting information known or should be known to be false or misleading N.Y. Gen. Bus. Law 349 prohibits deceptive acts or practices in commerce N.Y. Gen. Bus. Law 350 prohibits false advertising New York CPLR 901 ( b ) provides remedies for statutory and actual damages for violations of consumer reporting law DEMAND : Immediate removal of all late payments under FCRA 1681c-2, New York General Business Law 380-l, N.Y. Gen. Bus. Law 349, N.Y. Gen. Bus. Law 350, and New York CPLR 901 ( b ) due to inaccurate reporting and multiple violations of law. This account must be corrected immediately, flagged under Dispute Code 106 Late Payment History Dispute, and processed through your structured automation logic to ensure deletion or correction of all unverifiable or incorrect late payment statuses. XXXX. XXXX XXXX XXXX XXXX Account Number : XXXXXXXX XXXX XXXX XXXX Violations : FCRA 1681e ( b ), 1681i ( a ), 1681g, 1681s-2 ( b ), 1681i ( a ) ( 5 ) ( B ), 1681c ( a ) FDCPA 1692g ( a ), 1692g ( b ), 1692e ( 8 ), 1692d GLBA 6801 ( b ), 6802 ( a ) XXXX XXXX formatting and accuracy violations New York General Business Law ( NY GBL ) 380-l prohibits furnishing or reporting information known or should be known to be false or misleading N.Y. Gen. Bus. Law 349 prohibits deceptive acts or practices in commerce N.Y. Gen. Bus. Law 350 prohibits false advertising New York CPLR 901 ( b ) provides remedies for statutory and actual damages for violations of consumer reporting law DEMAND : Immediate removal of all late payments under FCRA 1681c-2, New York General Business Law 380-l, N.Y. Gen. Bus. Law 349, N.Y. Gen. Bus. Law 350, and New York CPLR 901 ( b ) due to inaccurate reporting and multiple violations of law. This account must be corrected immediately, flagged under Dispute Code 106 Late Payment History Dispute, and processed through your structured automation logic to ensure deletion or correction of all unverifiable or incorrect late payment statuses. Additional Inaccuracies to Remove Fraudulent Hard Inquiry : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Demand : Immediate deletion and permanent blocking of these inquiries under FCRA 1681c-2, New York Fair Credit Reporting Act ( NY FCRA ) N.Y. Gen. Bus. Law 380-l, and NY General Business Law 349 ( prohibiting deceptive acts or practices ) due to identity theft and lack of verification. Incorrect or Unfamiliar Addresses : XXXX XXXX XXXX XXXX, NY XXXX XXXX XXXX XXXX XXXX XXXX, NY XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX, NY XXXX XXXX XXXX XXXX XXXX, NY Demand : Immediate deletion and permanent blocking of these addresses under FCRA 1681c-2, New York Fair Credit Reporting Act ( NY FCRA ) N.Y. Gen . Bus. Law 380-l, and NY General Business Law 349 ( prohibiting deceptive acts or practices ) due to identity theft and lack of verification. Incorrect Employer Listing : XXXX XXXX XXXX XXXX XXXX XXXX XXXX Demand : Immediate deletion and permanent blocking of these employers under FCRA 1681c-2, New York Fair Credit Reporting Act ( NY FCRA ) N.Y. Gen . Bus. Law 380-l, and NY General Business Law 349 ( prohibiting deceptive acts or practices ) due to identity theft and lack of verification. Requested Relief from the CFPB : Immediate enforcement of removal and permanent blocking of all fraudulent and inaccurate accounts listed. Immediate deletion of all unauthorized hard inquiries. Correction of all inaccurate personal information, including addresses, employers, and names. Provision of updated credit reports from all three bureaus confirming these corrections. Implementation of statutory identity theft protections, including fraud alerts. Comprehensive investigation and imposition of sanctions for failure to comply with FCRA and FDCPA mandated deadlines. Imposition of appropriate fines or disciplinary actions against the bureaus for willful neglect of their legal obligations. Supporting Documentation Previously Submitted : Government-issued photo identification Social Security card Official police report documenting identity theft Proof of current residence Original dispute letters TO THE CREDITORS Declaration : I hereby affirm, under penalty of perjury, that all statements provided herein are truthful and accurate to the best of my knowledge. Due to the significant harm caused by the illegal actions of these bureaus and creditors, I request urgent intervention from the CFPB to enforce compliance with federal law, protect my consumer rights, and restore the integrity of my credit report.

Company response to consumer: Closed with non-monetary relief