Consumer complaint received 2025-02-15 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Experian Information Solutions Inc.
State: TX

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Texas XXXX Email : XXXX Phone : XXXX ( XXXX ) XXXX Date : XX/XX/year> Experian XXXX XXXX XXXX XXXX, TX XXXX Subject : Dispute of Charge-Off Violation of Federal Laws To Whom It May Concern, I am writing to formally dispute a Charge-Off that appears on my credit report. Under 15 U.S.C. 1681i, I have the legal right to dispute incomplete or inaccurate information in my credit report and demand an investigation. After reviewing my credit file, I have determined that the Charge-Off in question is either inaccurate, unverifiable, or improperly reported, and I request its immediate removal.

Violations of Federal Law : 15 U.S. Code 1681i This law requires credit reporting agencies to conduct a reasonable reinvestigation of disputed information within 30 days and remove or correct inaccurate, incomplete, or unverifiable data. If the Charge-Off can not be verified, it must be deleted from my credit report.

15 U.S. Code 1681e ( b ) Credit reporting agencies must ensure maximum possible accuracy in credit reports. Reporting a Charge-Off without proper validation is a direct violation of this requirement.

15 U.S. Code 1681a ( d ) ( 2 ) Transactions that do not involve a legitimate credit relationship should be excluded from credit reports. If this Charge-Off does not meet the necessary criteria, it must be removed. 
15 U.S. Code 6801 Credit bureaus are obligated to protect consumers ' personal information. If this Charge-Off was reported in error, it indicates a failure to uphold this legal duty.

15 U.S. Code 6802 Entities collecting financial data must obtain consumer consent before sharing personal information. If my data was mishandled, this law was violated.

15 U.S. Code 6803 Requires companies to disclose their privacy policies and how they handle consumer information. If the Charge-Off resulted from improper data sharing, it constitutes non-compliance.

18 U.S. Code 1028A If my personal or financial data was misused in any fraudulent manner, it may constitute aggravated identity theft, which carries severe legal consequences.

Requested Actions : Immediate removal of the disputed Charge-Off from my credit report.

Provide documented proof that the Charge-Off is accurate, verifiable, and legally reportable.

If no verification is provided within 30 days, I expect the Charge-Off to be permanently deleted. 
Provide written confirmation that the Charge-Off has been removed or corrected.

Legal Consequences for Non-Compliance : Failure to properly investigate and correct this issue within 30 days will be considered a violation of the Fair Credit Reporting Act ( FCRA ) and other federal laws. If necessary, I am prepared to escalate this matter by filing complaints with the Consumer Financial Protection Bureau ( CFPB ), the Federal Trade Commission ( FTC ), and State Attorney General 's Office, as well as pursuing legal action under 15 U.S.C. 1681n & 1681o, which allow for statutory and punitive damages in cases of willful or negligent non-compliance. 

I take the integrity of my credit report very seriously, and I expect this matter to be resolved immediately. Please send all correspondence regarding this dispute to my mailing address listed above. 

Sincerely, XXXX XXXX XXXX XXXX Attachments : Copy of my photo ID Proof of current address

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation