Consumer complaint received 2025-10-06 00:00:00
Product: Payday loan, title loan, personal loan, or advance loan — Other advances of future income
Issue: Confusing or missing disclosures — 
Company: Fundo LLC
State: PA

Complaint narrative:
I applied for a loan with the affirmation company, Fundo LLC back in XXXX on the XXXX. I originally requested a loan for {$2500.00} after completing all of the necessary paperwork background checks and credit checks. The company approved my loan and provided very basic and loosely detail, detailed information, describing with the payment plan as well as the associated fee fees. Upon receiving t the lump sum, I only received {$2100.00}. The company charged me a random {$400.00} service fee to transfer the money into my bank account which I have taken out many loans in my life and Ive never had to do not even once. After receiving the money, I was then sent an email with a bunch of information outlining all of the associated fees with the loan upon doing math with the information that the company provided I discovered that I would be paying over the course of 10 months over 100 % interest on the loan that I received from this company. Upon further investigation into the company, history with consumer relations, I discovered that many customers of this company find that they overcharge customers by double and triple charging them theyre normal monthly amounts on top of all of the made-up fees that they randomly tack on at any time and any place. Upon discovering all of this, I immediately contacted my bank, as well as contacted the company and revoke their ACH privileges so they would not be able to take advantage of me. I am not a company. I am just an individual who is down on his luck, I needed extra cash to be able to keep a roof over his head. This company then randomly charged me not only a {$1000.00} ACH revocation fee but they also charged me a {$1500.00} fee for I dont even know what. At this time I dont even know exactly how much I owe this company because they have told me that I owe them {$8000.00} at one point Ive owed them {$6000.00} at one point and then Ive owed them {$5200.00} at another at this time I have no idea how much money I truly owe the company. Since revoking ACH privileges from this company, they have refused to negotiate with me. They have refused to speak with me and they have refused to call me or talk to me about this debt at times that I am not at work. This company called me multiple times a day while I am at work. I deny every single call because I am very busy and I have bills to pay. When I attempt to contact this company either through the provided numbers that they give me or through email I am met with automated messages as well as busy signal calls and the line just dropping the call. I havent spoken to a real person at this company in months they keep threatening to put a lien against me and they keep changing the amount of money that I owe them. I am aware that this company as well as the acting CEO are currently under investigation by your bureau and the CEO of this company is currently fighting a XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX. I dont wan na get out of this debt got free. I know nothing in this life is free. I just wan na pay the fair amount that is owed and I dont want to be taken advantage of by this company anymore. They have caused me great amounts of stress, great amounts of mental anguish And on top of it they keep threatening me and I can do nothing about it.

Company response to consumer: Closed with explanation