Consumer complaint received 2025-03-20 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: FL

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  XXXX, FL XXXX To : Consumer Financial Protection Bureau ( CFPB ) XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 
XXXX XXXX XXXX XXXX XXXX. 
Equifax Information Services, LLC Date : XX/XX/year> Subject : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Accounts Due to Fraudulent Misrepresentation & Unfair Credit Reporting Practices Accounts in Dispute : Account # XXXX Account # XXXX To Whom It XXXX Concern, This letter serves as a formal notice of contract rescission regarding the above-referenced accounts with XXXX, XXXX XXXX XXXX XXXX misrepresentation, deceptive business practices, and violations of federal consumer protection laws. Affirms actions have led to fraudulent, inaccurate, and unlawful credit reporting, which constitute valid legal grounds for rescinding my agreement. 

Per contract law principles, a valid rescission requires either mutual agreement or a legal basis for unilateral rescission. Due to XXXX failure to uphold its contractual and legal obligations, I am rescinding my signature and all contractual agreements associated with these accounts. 

To Whom It XXXX Concern, This letter serves as a formal notice of contract rescission regarding the above-referenced accounts with XXXX, XXXX XXXX XXXX on misrepresentation, deceptive business practices, and violations of federal consumer protection laws. Affirms actions have led to fraudulent, inaccurate, and unlawful credit reporting, which constitute valid legal grounds for rescinding my agreement. 

Per contract law principles, a valid rescission requires either mutual agreement or a legal basis for unilateral rescission. Due to XXXX failure to uphold its contractual and legal obligations, I am rescinding my signature and all contractual agreements associated with these accounts. 


Grounds for XXXX & Violations Committed by XXXX, XXXX. 

XXXX. Failure to Provide Required Notice of Negative Credit Reporting ( Violation of FCRA XXXX ( a ) ( XXXX ) ) According to XXXX U.S.C. XXXX ( a ) ( XXXX ) of the Fair Credit Reporting Act ( FCRA ), a creditor is required to notify a consumer in writing before or within 30 days of reporting negative information to the credit bureaus. 

XXXX, XXXX did not provide the legally required notice before reporting late payments and negative information on my credit report. 
This failure to notify me deprived me of the opportunity to dispute or remedy any issues before damaging my credit profile. 
Affirms noncompliance constitutes a deceptive and unfair practice, making the contract unenforceable. 

Legal Consequence : XXXX FCRA, failure to provide this notice renders the negative reporting unlawful, further supporting my right to rescind my contract. 

XXXX. Misrepresentation of Balance & Failure to Accurately Report Account Status Under FCRA XXXX ( b ), all furnishers of credit data and credit reporting agencies are required to ensure that reported information is accurate and complete. 

XXXX has consistently misreported the balances on both accounts by rounding the amounts instead of reporting the full balance. 
The correct balances are : {$170.00} on Account # XXXX {$1400.00} on Account # XXXX Affirm has only reported rounded balances of {$170.00} and {$1400.00}, instead of the full, precise balance with cents, for several months. 

Why This Matters : The FCRA mandates complete and accurate credit reporting. Affirms ongoing failure to report the precise balances violates FCRA XXXX ( b ). 
The credit reporting agencies ( Experian, Equifax, and XXXX ) are also in violation of FCRA XXXX ( b ) by failing to ensure the data provided by XXXX is accurate and complete. 
This consistent inaccuracy raises concerns about Affirms broader credit reporting practices and its compliance with the FCRA and its own contractual obligations. 

Under FCRA XXXX ( a ) ( XXXX ), XXXX, as a furnisher of information, has a legal duty to correct and update any inaccurate or incomplete information : XXXX has knowingly furnished incomplete balances but has not corrected or updated them. 
This failure to ensure reporting accuracy is a clear violation of federal law. 

Additionally, per FCRA XXXX ( a ) ( XXXX ), when a consumer disputes the completeness or accuracy of furnished information, the furnisher must notify the credit bureaus that the information is disputed. 
XXXX has failed to mark these accounts as disputed, violating the FCRA. 

Legal Consequence : Because Affirm has not upheld its obligation to accurately furnish credit data, it has engaged in a misrepresentation of the contract terms, making the contract voidable. 



XXXX. Deceptive & Unfair Trade Practices ( Violation of FTC XXXX & FCRA ) Affirms pattern of non-disclosure, misreporting, and failure to provide legally required notices qualifies as deceptive trade practices under : Federal Trade Commission XXXX ( FTC XXXX, XXXX U.S.C. XXXX ( a ) ) Prohibiting unfair or deceptive acts in commerce. 
Fair Credit Reporting Act ( FCRA, XXXX XXXX. XXXX ( b ) ) Requiring accurate and complete credit reporting. 
FCRA XXXX ( a ) ( XXXX ) Duty to provide notice of closed accounts XXXX has failed to notify the credit bureaus of the closure of these accounts in violation of this provision. 

Why This Matters : Affirms failure to provide proper notice before reporting negative information violates FCRA compliance requirements. 
Affirms ongoing misrepresentation of balances creates an inaccurate and misleading credit profile, which directly impacts my creditworthiness. 
These misrepresentations constitute a material breach of contract, giving me a legal right to rescind my agreement with XXXX.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation