Consumer complaint received 2025-01-25 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Investigation took more than 30 days
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: FL

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX  XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX, FL XXXX XXXX : XXXX Phone : XXXX Date : XX/XX/year> To : Consumer Financial Protection Bureau XXXX XXXX XXXX XXXX XXXX  XXXX DC XXXX XXXX : Formal Complaint and Demand for Comprehensive Relief : Systemic Credit Reporting Failures, XXXX XXXX Violations , and CFPB Accountability Dear Consumer Financial Protection Bureau , I am submitting this formal complaint to demand immediate corrective action, accountability, and relief from systemic credit reporting failures. Over the past decade, I have endured significant financial, emotional, and reputational harm due to violations by creditors, credit reporting agencies ( CRAs ), and the CFPBs neglect to enforce corrective actions. This letter provides a detailed account of each violation, organized by responsible party, and outlines the relief I am seeking. 

Violations by the Consumer Financial Protection Bureau ( CFPB ) Despite filing numerous complaints with the CFPB, I have received generic responses with no substantive resolutions. This inaction has perpetuated harm caused by creditors and credit bureaus. The CFPBs failure to enforce compliance with the Fair Credit Reporting Act ( FCRA ) and related laws has directly contributed to my ongoing financial instability. 

Violations : Consumer Financial Protection Act ( 12 U.S.C. 5511 ) : The CFPB has failed to ensure that consumer financial markets operate fairly, transparently, and competitively.

Dodd-Frank Act : The CFPB neglected its duty to protect consumers from unfair, deceptive, or abusive practices.

FCRA Oversight : The CFPB has not enforced compliance with FCRA 607 ( b ) ( maximum possible accuracy ) or FCRA 611 ( a ) ( dispute reinvestigations ).

Relief Requested : Damages : {$1000.00} per instance of inaction over the past decade, totaling {$25000.00}.

Action : Conduct an independent review of the CFPBs handling of consumer complaints and enforce stricter compliance measures.

Violations by Credit Reporting Agencies XXXX XXXX, XXXX, TransUnion ) The credit reporting agencies have systematically failed to ensure accurate reporting, correct errors, and conduct thorough investigations into disputes, as required by law. 

Violations : FCRA 607 ( b ) Maximum Possible Accuracy : CRAs failed to maintain accurate records, allowing false information to persist, including merged profiles, erroneous criminal and eviction records, and fraudulent accounts.

FCRA 611 ( a ) Dispute Reinvestigation : CRAs have repeatedly verified inaccurate information without providing documentation or conducting proper investigations.

Relief Requested : Damages : {$1000.00} per inaccurate report and failure to investigate, estimated at {$300000.00} ( over 10 years of repeated violations by all three bureaus ). 
Action : Remove all inaccurate information immediately. 
Conduct a full audit of all changes made to my credit reports over the past 10 years.

Violations by Individual Creditors XXXX XXXX  Violation : Reporting false payment history and balance on an auto loan account despite ongoing litigation. 
FCRA 623 ( a ) : Duty to furnish accurate information.

Relief : {$50000.00} for repeated false updates, misrepresentation of payments, and harm caused.

Immediate removal of the account from all credit reports. 
XXXXXXXX XXXX XXXX  Violation : Failure to report accurate status after disputes, including resolved balances. 
Relief : {$10000.00} for failure to ensure accurate reporting under FCRA 623 ( a ).

Immediate correction of account status. 
XXXX  XXXX Violation : Reporting fraudulent charges and late payments despite disputes being filed and documented. 
Relief : {$25000.00} for negligent reporting under FCRA 623 ( a ). 
Correction and removal of adverse entries. 
XXXX XXXX XXXX XXXXXXXX : Reporting false eviction and criminal records based on incomplete data sweeps. 
Relief : {$50000.00} for reputational harm and housing denials caused by their negligence. 
Medical and Miscellaneous Collections : Continued reporting of accounts flagged as fraudulent. 
Relief : {$10000.00} per account, totaling {$50000.00}. 
XXXX XXXX Requested Correction of Errors : Immediate removal of all inaccurate, unverifiable, and adverse information. 
Unfreeze my credit reports and remove all consumer notes from both primary and secondary bureaus. 

XXXX XXXX XXXXXXXX : Conduct a full audit of all entries, updates, and disputes on my credit reports over the past 10 years. 
Implement stricter oversight of data furnishers. 

Financial Compensation : Total damages of {$670000.00}, including : {$300000.00} from credit bureaus. 
{$180000.00} from creditors and data furnishers. 
{$150000.00} for economic loss and housing denials. 
{$50000.00} for emotional distress and reputational harm. 

Accountability and Class Action : Initiate a class action investigation into systemic credit reporting failures to ensure broader consumer protection. 

Update My Contact Information : Ensure my updated address and phone number ( XXXX ) is on record. 
Confirm registration of my phone number on the XXXXXXXX XXXX XXXX XXXXXXXX to prevent harassing calls from creditors due to erroneous reporting. 

Enclosed Documentation I have included the following supporting documents : Evidence of XXXX XXXX false reporting. 
Disputes filed with credit bureaus and creditors. 
XXXX XXXX reports with inaccuracies. 
Documentation of housing denials and financial harm caused by false reporting. 

Conclusion The systemic negligence of the CFPB, credit bureaus, and creditors has caused immeasurable harm to my financial stability and well-being. I demand immediate corrective action and relief to address these violations and ensure compliance with federal laws. 

Thank you for your attention to this matter. I am available for further discussion at XXXX or XXXX. 

Sincerely, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX, FL XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief