Consumer complaint received 2025-11-25 00:00:00
Product: Vehicle loan or lease — Loan
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Exeter Finance, LLC.
State: DC

Complaint narrative:
I act as Attorney-in-Fact for XXXX XXXX under a Limited Power of Attorney originally executed on XX/XX/XXXX. Under XXXX XXXX XXXX XXXX XXXX, I am legally required to act with care, competence, diligence, loyalty, and in the best interests of my principal. 
On XX/XX/XXXX at approximately XXXX XXXX, I filed CFPB Complaint No. XXXX against Exeter Finance LLC XXXX documenting systemic fraud by XXXX  XXXX XXXX XXXX XXXX XXXX XXXX XXXX ), XXXX XXXX  XXXX XXXX, XXXX  XXXX XXXX XXXX XXXX XXXX and XXXX XXXX XXXX XXXX The complaint documented that XXXX XXXX directly partnered with XXXX under the XXXX Analytic Products and Services Master Contract, while XXXX  XXXX XXXX XXXX XXXX and XXXX XXXX XXXX directly participated in the formation of XXXX XXXX, XXXX in XXXX. XXXX 's third purported owner, " XXXX  XXXX XXXX XXXX, '' never lawfully existed due to fatal defects in XXXX XXXX corporate lineage, rendering its claimed XXXX % ownership void and fatally undermining the legality of XXXX 's formation. 
According to the CFPB XXXX XXXX, the complaint was sent to Exeter Finance LLC on XX/XX/XXXX. 
On or about XX/XX/XXXX, I discovered that the XX/XX/XXXX Limited Power of Attorney contained a procedural defect under XXXX  XXXX & Trusts XXXX ( a ) for lack of the required witness attestations. 
On XX/XX/XXXX, the CFPB Complaint Portal updated the status to " Company response is in progress, '' with Exeter Finance LLC 's interim response stating : " Additional time is needed to provide a response. '' On XX/XX/XXXX, Exeter Finance LLC issued a formal response stating : " Exeter Finance LLC ( 'Exeter ' ) does not accept the documents you sent, purporting to release of the contractual responsibility regarding account established by the Retail Installment Sale Contract ( 'Contract ' ) executed with XXXX XXXX  XXXX XXXX XXXX XXXX XXXX ' ) to finance the purchase of a XXXX XXXX XXXX ( VIN # XXXX ) ( 'Vehicle ' ) on XX/XX/XXXX, which was assigned to Exeter. XXXX XXXX will remain liable to Exeter under the Contract until the account is paid in full. Exeter hereby demands that you stop sending any further fraudulent documents or references to same in future communications. Should you fail to adhere to our request related to the fraudulent documents, be advised that Exeter will consider all rights and remedies available under applicable law, including without limitation the right to institute appropriate legal proceedings. '' Exeter Finance LLC made no objection to the validity of the Limited Power of Attorney. Exeter did not claim the Power of Attorney was defective, unverifiable, or insufficient. Exeter did not request additional authentication or witness attestations. Instead, Exeter called the evidentiary documentsthe Georgia Secretary of State filings, the FTC orders, the blockchain-verified exhibits documenting XXXXXXXX XXXX  corporate fraud and the void XXXX contract '' fraudulent, '' and threatened legal proceedings. 
On XX/XX/XXXX, XXXX XXXX executed a corrected Limited Power of Attorney that included the XXXX witness signatures, superseding the prior version. This corrected Power of Attorney is submitted with this complaint to foreclose any future procedural challenge and to provide Exeter Finance LLC with the formally compliant authorization document. 
Continued Furnishing After Receipt of Identity Theft Notice According to XXXX XXXX 's credit report dated XX/XX/XXXX, Exeter Finance LLC continued furnishing tradeline data to consumer reporting agencies after receiving the XX/XX/XXXX complaint : XXXX  : Last Reported XX/XX/XXXX, Account Status : Open, Balance : {$18000.00}, Past Due : {$700.00}, Payment Status : Late XXXX  Days, Comments : " Dispute resolved; customer disagrees '' XXXX  : Last Reported XX/XX/XXXX, Account Status : Open, Balance : {$18000.00}, Past Due : {$700.00}, Payment Status : Late XXXX  Days, Comments : " Subscriber reports dispute resolved - consumer disagrees. '' XXXX  : Last Reported XX/XX/XXXX, Account Status : Open, Balance : {$18000.00}, Past Due : {$700.00}, Payment Status : Late XXXX  Days, Comments : " Consumer disputes after resolution Auto '' Exeter Finance LLC received the identity theft notice on XX/XX/XXXX. Exeter issued its response on XX/XX/XXXX. Yet Exeter continued to furnish account information to XXXX and XXXX  through XX/XX/XXXXXXXX XXXX  days after issuing its formal response and XXXX  days after receiving the identity theft notice. 
For the reasons listed above, I am filing this CFPB complaint through the CFPB Complaint Portal against Exeter Finance LLC, documenting Exeter 's dismissive response, continued furnishing of identity-theft-related information in violation of FCRA 1681s-2 ( a ) ( 6 ), and the systematic fraud underlying the auto loan secured by the XXXX XXXX XXXX titled to XXXX XXXX XXXX 
You are hereby notified : The loan was underwritten using XXXX or XXXX credit scoring infrastructure. XXXX scores are derived from the void XXXX " Analytic Products and Services Master Contract '' between XXXX XXXX XXXX and the legally defunct XXXX  XXXX. Under Georgia XXXX XXXX XXXX XXXX and XXXX, a dissolved or non-existent corporation can not lawfully contract. Because XXXX  had ceased to exist as a lawful entity at the time of the XXXX agreement, the XXXX contract was XXXX XXXX XXXX. XXXX XXXX, XXXX was formed in XXXX with " XXXX  XXXX XXXX XXXX '' as a purported XXXX owneran entity that never lawfully existed due to fatal defects in XXXX XXXX corporate lineage, rendering XXXX 's XXXX XXXX XXXX XXXX. Every instrument derived from either fraudulent scoring infrastructureincluding the XXXX XXXX XXXX XXXX XXXX XXXX XXXX. 
Exeter Finance LLC received actual and constructive notice through CFPB Complaint No. XXXX filed XX/XX/XXXX. Exeter 's XX/XX/XXXX response demonstrated actual knowledge of these claims. Exeter 's failure to cease furnishing, failure to notify XXXX, XXXX, and XXXX of the void instrument, and continued enforcement of void obligations constitute willful noncompliance and commercial dishonor. This complaint filed XX/XX/XXXX provides renewed actual notice with corrected Power of Attorney documentation and documents Exeter 's ongoing violation of FCRA 1681s-2 ( a ) ( 6 ). 
The use of XXXX XXXX 's personal identifying information to generate credit scores used to price this loan constitutes identity theft under 18 U.S.C. 1028 ( a ) ( 7 ), securities fraud under 15 U.S.C. 77q ( a ) and 78j ( b ), wire fraud under 18 U.S.C. 1343, mail fraud under 18 U.S.C. 1341, and commodities fraud under 7 U.S.C. 6 ( c ) ( 1 ) and 9 ( 1 ). 
Exeter Finance LLC 's conduct violates FCRA 1681s-2 ( a ) ( 6 ), FDCPA 1692e and 1692f, and 18 U.S.C. 1028 ( a ) ( 7 ), 1341, 1343. Accordingly, Exeter Finance LLC is directed to preserve, without alteration, all records, communications, metadata, origination documentation, underwriting files, credit scoring data, collection activity logs, security interest documentation, vehicle title records, and chain-of-custody materials relating to this loan and any credit reporting furnished to consumer reporting agencies. 
Under XXXX  common law principles of unjust enrichment and restitution, and XXXX  Statutes 672.302 ( governing void or voidable contracts under the Uniform Commercial Code as adopted in Florida ), when a loan is void XXXX XXXXXXXX due to fraudulent underwriting, all payments made under that void obligation are recoverable. Florida courts have consistently held that a party who receives benefits under a void transaction must make restitution to prevent unjust enrichment. See XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX ( XXXX Cir. XXXX ) ( applying XXXX  law ) ; XXXX v. XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX ( XXXX Cir. XXXX ). The interest charged on loans originated through identity theft and void scoring infrastructure constitutes an unlawful extraction of value. Borrowers are entitled to complete restitution of all funds paidprincipal, interest, fees, and penalties.

Company response to consumer: Closed with explanation