Consumer complaint received 2024-10-06 00:00:00
Product: Student loan — Federal student loan servicing
Issue: Struggling to repay your loan — Problem with forgiveness, cancellation, or discharge
Company: Nelnet, Inc.
State: TX

Complaint narrative:
When I was looking at schools in order to pursue a XXXXXXXX XXXX XXXX XXXX XXXX, there was a lot to evaluate. I had started a XXXX XXXX XXXX  at a local seminary and during my first semester there, I realized I wanted more of a XXXX focus on my degree. I didn't want to lose time, so I was looking for a way to go straight into another program without losing a semester of school. I applied to XXXX, XXXX, and XXXX XXXX. I had to stay within a certain radius of my home for several reasons, so that limited the programs available to me. 

At the time, I knew NOTHING about a " for-profit university. '' I didn't even know what that meant. Now I do. After being TOTALLY XXXX XXXX them. I chose them because the other two schools were going to take considerable time to get into and at XXXX I could start right away. I like it. I liked the diversity and I liked the professors and people I met AND I would be able to seamlessly transfer in from XXXX  ( XXXXXXXX XXXX XXXX ) and not lose any time on my education. 

I wanted a XXXX XXXX and not a XXXX  because I wasn't sure what I wanted to do yet. They pushed me to enter the XXXX XXXX  very heavily. I remember thinking, " That's so strange that they care so much about me being in the XXXX XXXX. Why do they care so much? '' Well now I know it was because of the money. I also remember how EASY it was to get funding. They acted like it was " free money. '' I kept thinking to myself, why is it SO easy to get this money? These are LOANS that will have be paid back and people in the mental health field don't make a ton of money. On the other side of this mess, I now see how PREDATORY the entire thing was. 

They lied about SO many things it's staggering. The most important being accreditation. My biggest concern when I chose XXXX was accreditation. I asked repeatedly about that and everyone acted like it was imminent. As time went on, it was clearly NOT imminent. That was another reason I wanted to stay in the XXXXXXXX XXXX XXXX. I waned to SEE that they got accreditation before I invested in the XXXX XXXX. Yet, I was still out over {$50000.00} and couldn't get a job. I have worked my tail off in an entirely different industry and paid most of my loans off. Which means, I wasn't investing in anything else or saving but paying off these PREDATORY loans from a fraudulent " school. '' On XX/XX/year> the XXXX XXXX  borrowers sent the Department of Education XXXX XXXX XXXX XXXX XXXX, XXXX Lies : XXXX XXXX XXXX XXXX and XXXX XXXX XXXX Defrauded a Generation of Students and the Federal Government that detailed copious evidence collected by XXXX borrowers themselves. 

The evidence comes from lawsuits, settlements, congressional testimony, and federal investigations. Furthermore, our letter to the Secretary of Education cosigned by nine organizations including the XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXXXXXX XXXX XXXX, and XXXX XXXX XXXX, faculty and staff collectively recommends the broad cancellation of all XXXX XXXX loans. 

I am filing a complaint for the Department of Education to take notice that the borrowers deserve to be made whole from a governmental system of oversight that has failed them.

Company response to consumer: Closed with explanation