Consumer complaint received 2024-07-07 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Experian Information Solutions Inc.
State: GA

Complaint narrative:
To whom it may concern at the Consumer Financial Protection Bureau, I have obtained copies of my credit report from Experian, XXXX, and XXXX, which I have included as a document in this CFPB report regarding this account.I am writing to dispute two inaccurate late payment entries on my credit report. The late payments are being incorrectly reported by Experian, XXXX, and Equifax.The report indicates that the late payments are associated with the account from the financial institution XXXX XXXX, Account Number XXXX Date of the first late payment that is being reported on XXXX XXXX XX/XX/XXXX, and the second one that is being reported on XXXX and Experian XXXX XX/XX/XXXX which is a violation because there is inconsistent information across different credit reporting agencies. The FCRA requires that consumer reporting agencies ( CRAs ) maintain accurate and up-to-date information about consumers. I respectfully demand that you update my report for the dates mentioned to paid as agreed for the following reasons : According to the Fair Credit Reporting Act ( FCRA ), 15 U.S. Code 1681a - Definitions ; rules of construction- The term consumer report means any written, oral, or other communication of any information by a consumer reporting agency bearing on a consumers creditworthiness, credit standing, credit capacity, character, general reputation, personal characteristics, or mode of living. 2 ) Exclusions ( A ) ( i ) report containing information solely as to transactions or experiences between the consumer and the person making the report. Transaction history pertains to specific details of financial transactions, such as account balances and payment history, and should not be included in a credit report, which means reporting transaction history is illegal. 602. Congressional findings and statement of purpose [ 15 U.S.C. 1681 ] ( a ) Accuracy and fairness of credit reporting. The Congress makes the following findings : ( 1 ) The banking system is dependent upon fair and accurate credit reporting. Inaccurate credit reports directly impair the efficiency of the banking system, and unfair credit reporting methods undermine the public confidence which is essential to the continued functioning of the banking system, which Experian, XXXX, and XXXX have violated, which has led to unjustly harming my credit reputation, causing significant mental anguish and physical distress. ( 4 ) There is a need to ensure that consumer reporting agencies exercise their grave responsibilities with fairness, impartiality, and a respect for the consumers right to privacy. ( b ) Reasonable procedures - It is the purpose of this subchapter to require that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit, personnel, insurance, and other information in a manner which is fair and equitable to the consumer, with regard to the confidentiality, accuracy, relevancy, and proper utilization of such information in accordance with the requirements of this subchapter.This will be my second effort at fixing the issue. Despite sending a formal dispute letter to Experian, XXXX, and XXXX on XX/XX/XXXX, I have not received any response whatsoever, indicating that my communication has been ignored.which indeed violates 15 U.S. Code 1681n Civil liability for willful noncompliance and 15 U.S. Code 1681o Civil liability for negligent noncompliance. I'm entitled to monetary compensation under FCRA. 15 U.S.C. 1681i ( 6 ) Notice of Results of Reinvestigation. ( A ) In general. A consumer reporting agency shall provide written notice to a consumer of the results of a reinvestigation under this subsection not later than 5 business days after the completion of the reinvestigation, by mail or, if authorized by the consumer for that purpose, by other means available to the agency. ( B ) Contents. As part of, or in addition to, the notice under subparagraph ( A ), a consumer reporting agency shall provide to a consumer in writing before the expiration of the 5-day period referred to in subparagraph ( A ) ( I ) a statement that the reinvestigation is completed Pursuant to the FCRA. I respectfully demand that you update my report for the dates mentioned to paid as agreed.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation