Consumer complaint received 2026-06-16 00:00:00
Product: Mortgage — Conventional home mortgage
Issue: Struggling to pay mortgage — Foreclosure
Company: Aldridge Pite, LLP
State: CA

Complaint narrative:
Subject : Failure to Provide Meaningful Notice of Surplus Funds ; Use of Disputed Property Address and Obsolete Address Despite Possession of Current Mailing Address I am submitting this complaint against Aldridge Pite LLP regarding its handling of notice procedures in connection with alleged surplus funds arising from the disputed foreclosure of my property located at XXXX XXXX XXXX XXXX, XXXX XXXX, California. I recently discovered that Aldridge Pite LLP mailed a surplus-funds packet to : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX California ( the disputed property address ) ; and XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX, California, an address that I have not resided at since approximately XX/XX/year>. These mailings raise serious concerns regarding Aldridge Pite LLPs notice practices, record maintenance, and handling of time-sensitive foreclosure-related communications. At the time the surplus-funds packet was mailed, Aldridge Pite LLP was in possession of my current mailing address, which is the address where I receive my correspondence. Despite this, Aldridge Pite LLP elected to mail the surplus-funds packet to a disputed property address and to an address that had not been used by me for approximately six years. The use of obsolete and disputed addresses for a time-sensitive surplus-funds packet is particularly troubling because the packet concerns potential rights, claims, and deadlines relating to alleged excess proceeds arising from the foreclosure process. Even more concerning, Aldridge Pite LLP and related parties have simultaneously maintained that I no longer possess ownership rights in the property. If Aldridge Pite LLP truly believed ownership had transferred and that I no longer possessed rights in the property, it is unclear why Aldridge Pite LLP considered the disputed property address to be an appropriate address for providing notice concerning alleged surplus funds while disregarding my current mailing address. The circumstances raise significant questions concerning : The accuracy of the records maintained by Aldridge Pite LLP ; The source of the address information relied upon ; Whether any effort was made to verify address information before mailing the packet ; Whether Aldridge Pite LLP maintained accurate consumer contact information ; Whether meaningful notice was provided ; and Whether the surplus-funds process was administered using incomplete, inaccurate, or outdated records. The issue presented is straightforward. Aldridge Pite LLP was in possession of my current mailing address, which is the address where I receive my correspondence. Nevertheless, Aldridge Pite LLP chose to mail the surplus-funds packet to a disputed property address and to an obsolete address from approximately XX/XX/year>. I respectfully request that CFPB investigate whether Aldridge Pite LLP knowingly relied upon disputed and obsolete address information despite possessing my current mailing address, and whether such conduct deprived me of meaningful and timely notice concerning alleged surplus funds and related rights.

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation