Consumer complaint received 2025-04-23 00:00:00
Product: Credit card — General-purpose credit card or charge card
Issue: Other features, terms, or problems — Other problem
Company: BARCLAYS BANK DELAWARE
State: FL

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX, FL. XXXX Date : XX/XX/year> Barclays Bank Delaware XXXX. XXXX XXXX XXXX, DE XXXX Re : Demand for Immediate Removal of Inaccurate Charge-Off Reported to Credit Bureaus Account Number : XXXX * * * * * * * * * * * To Whom It May Concern : I am writing to formally demand the immediate removal of the charge-off inaccurately reported to the credit bureaus ( TransUnion, Experian, and Equifax ) regarding the above-referenced account. Upon a meticulous review of my credit reports and applicable laws, it has come to my attention that your reporting practices regarding this account may constitute violations of IRS regulations, the Fair Credit Reporting Act ( FCRA ), and Metro 2 compliance standards.

Findings IRS Violations : A charge-off was reported on my credit file, yet no Form 1099-C ( Cancellation of Debt ) has been issued to me. Per IRS regulations, any cancellation of debt exceeding {$600.00} must be reported to the IRS, and a 1099-C must be provided to the debtor. Failing to comply with these regulations is a violation of federal tax law.

FCRA Violations : Inaccurate Reporting : The continued reporting of this account as a charge-off without issuing a 1099-C suggests that the debt has not been canceled. This creates inaccurate and misleading information on my credit file, violating 15 U.S.C. 1681s-2 ( a ).

Failure to Update Information : You are obligated to ensure that the status of this account is reported accurately. If the debt has been forgiven or canceled without a 1099-C, the account status must be updated accordingly. 
Dispute Mishandling : The account was previously disputed, and the credit report remarks indicate, " Dispute resolved ; consumer disagrees. '' However, I reject the resolution and maintain that the reporting is erroneous. Your failure to properly address my previous dispute constitutes a violation of 15 U.S.C. 1681i.

Metro 2 Compliance Violations : The account status, as reported to the credit bureaus, does not align with Metro 2 guidelines for reporting charge-offs or canceled debts. Specifically, the account is inaccurately classified as a charge-off without any corresponding documentation of debt cancellation or forgiveness.

Demand for Immediate Action I hereby demand that Barclays Bank Delaware : Remove this account from ALL credit bureaus ( TransUnion, Experian, and Equifax ) within 15 days of receipt of this letter, as the reporting is inaccurate, incomplete, and legally questionable. 
Provide documentation verifying the accuracy of the account status and your compliance with IRS regulations ( including proof of whether a 1099-C was issued for this account ).

Cease and desist from reporting inaccurate information regarding this account to any credit reporting agencies.

Notice of Intent to Sue If this matter is not resolved to my satisfaction within 15 days of receipt of this letter, I will have no choice but to pursue legal action. This will include, but is not limited to, filing a lawsuit for violations of the Fair Credit Reporting Act ( 15 U.S.C. 1681 et seq. ), IRS regulations, and other applicable laws. Be advised that I will seek all available remedies, including statutory damages, actual damages, punitive damages, and attorney 's fees. 
Please understand that my goal is to resolve this matter amicably and expediently. However, I am fully prepared to enforce my rights under federal law if necessary. 
Delivery Confirmation This letter has been sent via [ Certified Mail/Return Receipt Requested ] to ensure proper documentation of your receipt. 
I expect a written response from your office within 15 days confirming the removal of the account and detailing the measures taken to address this matter. Failure to respond or resolve the inaccuracies will leave me with no alternative but to escalate this issue. 
Thank you for your immediate attention to this matter. 
Sincerely, XXXX XXXX XXXX Enclosures : Copy of Credit Report Highlighting the Inaccurate Reporting

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation