Consumer complaint received 2025-01-29 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: Experian Information Solutions Inc.
State: NV

Complaint narrative:
I am submitting this formal legal complaint to demand the immediate removal of fraudulent and inaccurate accounts currently reported on my credit file. These accounts were opened without my knowledge or consent, and their continued presence violates my rights under the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681 et seq. Furthermore, the involved creditors and credit reporting agencies have failed to adhere to the legal obligations set forth under federal and state laws, necessitating immediate enforcement action by the Consumer Financial Protection Bureau ( CFPB ). 

Violations of Federal Law Failure to Notify of Debt Validation Creditors are required to notify consumers of debt validation within five days of reporting accounts under the Fair Debt Collection Practices Act ( FDCPA ), 15 U.S.C. 1692g. No such notice was provided, rendering these accounts illegitimate.

Failure to Ensure Maximum Accuracy Credit bureaus are legally required to ensure the accuracy of reported data per FCRA 607 ( b ), 15 U.S.C. 1681e ( b ). Discrepancies in balances, high credit limits, open dates, and payment histories across bureaus indicate systemic noncompliance. 

Failure to Investigate Disputes Under FCRA 611 ( a ) ( 1 ) ( A ), 15 U.S.C. 1681i ( a ), credit bureaus must investigate disputes within 30 days. My disputes remain unresolved despite surpassing the legally mandated period.

Failure to Conduct Proper Reinvestigation FCRA 611 ( a ) ( 6 ) requires that credit bureaus reinvestigate disputes upon consumer request. My disputes have not been adequately reviewed.

Failure to Protect Personal Information The Gramm-Leach-Bliley Act ( 15 U.S.C. 6801-6809 ) mandates the protection of consumer data. The unauthorized appearance of fraudulent accounts on my credit file suggests a violation of these security obligations.

Identity Theft Protections Violated The Identity Theft and Assumption Deterrence Act ( 18 U.S.C. 1028 ) criminalizes identity theft. These fraudulent accounts constitute a direct breach of identity protection statutes.

Failure to Assist Identity Theft Victims Under 15 U.S.C. 1681g ( e ), credit bureaus must provide victims of identity theft with appropriate resources, including fraud alerts. These legally mandated measures have not been provided to me.

Failure to Secure Consumer Data Following Nationwide Data Breach Following the recent major data breach affecting all American consumers, the credit bureaus have demonstrated gross negligence in safeguarding personal financial information. The failure to properly secure consumer data has resulted in widespread fraud, including the fraudulent accounts and inquiries currently affecting my credit report. This is a direct violation of the Federal Trade Commission Act ( 15 U.S.C. 45 ) and the Gramm-Leach-Bliley Act ( 15 U.S.C. 6801-6809 ).

Fraudulent Accounts and Demanded Removal XXXXXXXX XXXX XXXXXXXX Account Number : XXXX Violation : Charged-off account with discrepancies in payment status, open dates, and lack of required notification across bureaus. 

Laws Violated : 15 U.S.C. 1681, 1692g, FCRA 607 ( b ), and 611 ( a ). 

Fraudulent Credit Inquiries Demand for Immediate Removal The following entities have made unauthorized credit inquiries on my file and must be removed under FCRA 604 ( a ), 15 U.S.C. 1681b ( a ) : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  Incorrect Names and Addresses Demand for Immediate Correction The following incorrect names and addresses have been fraudulently associated with my credit profile and must be permanently removed : Fraudulent Name : XXXX XXXX XXXX Fraudulent Addresses : XXXX XXXX XXXX XXXX XXXX, XXXX XXXX, NV XXXX XXXX XXXX XXXX XXXX XXXX XXXX, NV XXXX Legal Demand for Enforcement and Remedial Action I hereby demand the CFPB enforce the immediate removal of the above-referenced fraudulent accounts, inquiries, and personal information from my credit file, pursuant to 15 U.S.C. 1681c-2, which requires the blocking of identity theft-related information. I further demand : Immediate Removal of Fraudulent Data : The fraudulent accounts, inquiries, and incorrect personal information must be deleted from my credit file without delay. 

Written Confirmation : A formal written response confirming the removal and correction of these inaccuracies must be provided to me. 

Implementation of Identity Theft Protections : The credit bureaus must place fraud alerts on my file and comply with legal identity theft victim protections. 

Compliance Investigation : A full investigation into the improper reporting of these accounts and inquiries must be conducted, and findings must be disclosed in writing. 

Accountability for Data Breach Failures : The CFPB must hold credit bureaus accountable for their failure to safeguard consumer data, leading to unauthorized accounts and inquiries appearing on my credit report. Immediate measures must be taken to ensure such breaches do not happen again.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation