Consumer complaint received 2025-01-03 00:00:00
Product: Credit reporting or other personal consumer reports — Other personal consumer report
Issue: Problem with a company's investigation into an existing issue — Their investigation did not fix an error on your report
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: FL

Complaint narrative:
Dear TransUnion Team, I am writing to formally request corrections to my credit report, as I have previously notified you of errors that remain unresolved as of XX/XX/XXXX. Below, I have provided a detailed timeline and outlined the specific corrections I am requesting. 

XXXX of XXXX Initial Notification : On XX/XX/XXXX, I received a letter from TransUnion notifying me of recent changes to my credit report. 
Follow-Up Notification : On XX/XX/XXXX, I received another letter requesting clarification regarding whether I had hired a credit card company. My response to that inquiry is an unequivocal NO. 
I have attached copies of both letters for your reference. 

Additionally, I already sent my drivers license and bank statement as proof of my identity and address. However, I continue to receive the same form letter from TransUnion requesting proof of address, despite having already provided the required documentation. 

Please note that I am saving all correspondence and documents related to this matter as evidence of your negligence in addressing my dispute. These records will be used in the future if this matter is not resolved promptly and correctly. 

Requested Corrections to My Credit Report Name : Please confirm and retain my only legal name : XXXX XXXX XXXX XXXX. 
Remove any variations or incorrect entries of my name. 
Address : The only valid address that should appear on my credit report is : XXXX XXXX XXXX XXXX, XXXX XXXX, XXXX, FL XXXX. 
Please delete all other addresses listed on my credit report. 
Employer Information : Remove the following employer information from my credit report : XXXX XXXX XXXX XXXX XXXX XXXX I have no current or past association with these entities, and they should not be reflected on my report. 
Supporting Documents To assist you in resolving this matter, I have attached the following : Copies of the letters I received from TransUnion on XX/XX/XXXX and XX/XX/XXXX. 
Proof of my identity ( drivers license ). 
Proof of my address ( bank statement showing XXXX XXXX ). 
Next Steps I kindly request that you : Investigate these errors and remove the incorrect information from my credit report. 
Provide me with a corrected copy of my credit report upon completion. 
Confirm receipt of this letter and clarify why additional proof of address is being requested after I have already provided it. 
Your repeated failure to address these inaccuracies is causing undue stress and negatively impacting my financial opportunities. I trust you will prioritize this matter in compliance with the Fair Credit Reporting Act ( FCRA ). 

Please feel free to contact me at [ Your Phone Number ] or [ Your Email Address ] if additional information is required. 

Thank you for your attention to this matter. I look forward to your prompt response. 

Sincerely, XXXX XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation