Consumer complaint received 2025-07-16 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: ProCollect, Inc.
State: TX

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Formal Dispute of Inaccurate Credit Reporting under FCRA and IRS Guidelines To Whom It May Concern, I am writing to formally dispute inaccurate and misleading information being reported on my credit file concerning alleged debt ( s ) listed under the name of XXXXXXXX XXXX which appears on my credit report. 
Under the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681s-2 ( a ), data furnishers are legally obligated to report only accurate and verifiable information to consumer reporting agencies. Any failure to do so constitutes a direct violation of federal law.

The reporting of the referenced account ( s ) is inaccurate, incomplete, and misleading for the following reasons : The debt in question has been canceled or otherwise
discharged. According to IRS Publication 4681, any canceled debt must be treated as gross income and reported accordinglyeven if Form 1099-C was not issued. This implies a final resolution and termination of any claim to collection, thereby rendering continued reporting of the debt as " owed '' false and misleading.

The failure to update the credit report to reflect the cancellation of debt constitutes continued publication of incorrect financial data, which is a violation of your duty under 15 U.S.C. 1681s-2 ( b ) to investigate and correct disputed information upon notice. 
Your actions have caused material harm to my livelihood, financial stability, and personal reputation. Due to your failure to properly report or correct this information, I have been subjected to credit denials, higher interest rates, and reputational damage.

DEMAND FOR ACTION In light of the foregoing, I demand the following actions be taken within 30 calendar days from receipt of this letter : 1. Immediate investigation and correction of the inaccurate information pursuant to your obligations under 15 U.S.C. 1681i and 1681s-2.

2. Full deletion of the derogatory tradeline or update to reflect the debt as canceled/discharged.

3. Written confirmation of your findings and corrective action.

4. A copy of any documentation used to verify the validity and current legal status of the debt.

Please be advised that failure to comply with your statutory duties may result in formal complaints being filed with the Consumer Financial Protection Bureau ( CFPB ), Federal Trade Commission ( FTC ), and my state Attorney General 's Office, and may result in civil action under 15 U.S.C. 1681n and 1681o for willful or negligent noncompliance.

This letter is being sent without waiver of any rights, claims, or remedies, and is sent without prejudice and with full reservation of rights under the Uniform Commercial Code and applicable federal and state laws. 
Sincerely, XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation