Consumer complaint received 2025-01-10 00:00:00
Product: Debt collection — I do not know
Issue: False statements or representation — Attempted to collect wrong amount
Company: CCS Financial Services, Inc.
State: PA

Complaint narrative:
Dear Sir or Madam, I am writing to follow up on my previous request for debt validation, which I sent on [ date of your original letter ]. As of today, I have not received a response, nor have you provided the requested documentation to substantiate your claim that you have the legal right to collect the debt referenced above. 
As a reminder, under 15 U.S.C. 1692g of the Fair Debt Collection Practices Act ( FDCPA ), you are required to provide validation of the debt within 30 days of receiving my original letter. The information I requested includes proof of your ownership of the debt, the chain of assignment, and whether the debt has been securitized. Specifically, I requested the following documentation : 1. 2. 3. 4. Proof of Ownership of the debt, including the original contract between the original creditor and myself, as well as the complete chain of assignment showing how the debt was transferred to you.

Securitization Documents, including the Pooling and Servicing Agreement ( PSA ) or similar documentation that demonstrates the debt was included in any securitization pool.

Right to Collect : Documentation proving that you have the legal right to collect on this debt, and that all assignments or transfers were properly conducted.

Detailed Account Information, including the breakdown of the debt amount and any charges, interest, or fees applied. 
To date, I have not received any response to my request, and you have failed to provide the required documentation. 
Failure to Respond or Provide Proof of Ownership is a Violation of the FDCPA : Under 15 U.S.C. 1692g ( b ), you are required to cease collection efforts until you provide the requested validation of the debt. Additionally, under 15 U.S.C. 1692f, continuing collection activity without proof of ownership and the legal right to collect is an unfair practice, and I would consider it a violation of the FDCPA.

Legal Consequences for Failure to Respond : 1. 2. 3. 4. Immediate Cease of Collection Activities : If you can not provide the required documentation validating the debt and proving your ownership and legal right to collect, you must cease all collection activities immediately, including ceasing reporting the debt to any credit bureaus. 
Deletion from Credit Reports : If you can not validate the debt, I request that you delete the account from my credit report and cease reporting any negative information related to this debt to the credit bureaus.

Legal Action : If I do not receive the requested documentation within 10 days from the date of this letter, I will consider this matter resolved and take appropriate legal action, including filing complaints with the Consumer Financial Protection Bureau ( CFPB ), the Federal Trade Commission ( FTC ), and my states Attorney General.

Additionally, I may pursue a claim in court for violations of the FDCPA and the Fair Credit Reporting Act ( FCRA ). 
Possible Damages : Failure to provide proper documentation can result in damages for emotional distress, attorney fees, and any harm caused by your continued collection efforts or inaccurate reporting to credit bureaus. 
Please treat this letter as a final notice for the request of debt validation and documentation. If I do not receive a response within 10 days, I will assume that you can not validate the debt, and I will pursue legal and regulatory actions. 
Thank you for your immediate attention to this matter. 
Sincerely, XXXX XXXX

Company public response: Company can't verify or dispute the facts in the complaint
Company response to consumer: Closed with explanation