Consumer complaint received 2025-02-22 00:00:00
Product: Credit reporting or other personal consumer reports — Other personal consumer report
Issue: Identity theft protection or other monitoring services — Billing dispute for services
Company: Kimball, Tirey & St. John LLP
State: CA

Complaint narrative:
The XXXX XXXX, Plaintiff Representative Attorney, and the Judge mishandled the legal proceedings by misrepresenting the law and court procedures. A dismissed case without prejudice was not properly filed in the Court of Law and was incorrectly merged with another case, despite them having different case numbers. 

The eviction case for XXXX  XXXX ( XX/XX/XXXX ), which was dismissed without prejudice, was illegally combined with a new case for XXXX  XXXX ( XX/XX/XXXX ). These are distinct cases and should have been treated as such, both legally and separately. 

During the proceedings, it was argued that the eviction case for XXXX  XXXX ( XX/XX/XXXX ) should have been legally filed with the court. However, the Judge dismissed this argument and instructed to focus on other matters, which was a clear disregard for the legal process. 

Furthermore, a Stipulation and Order was signed, outlining a payment plan starting on XX/XX/XXXX. Instead of adhering to this agreement, the involved parties sent the case to a collection agency, which is a direct violation of the Court 's Stipulation and Order signed on XX/XX/XXXX. 

On XX/XX/XXXX, a rude and abusive email was received from the plaintiff representative attorney, along with another notification from their collection agent. This communication contained threats and intimidation tactics, citing various debt/collection laws. 

In XXXX and XX/XX/XXXX, multiple attempts were made to obtain the bank account number for the company to make the {$200.00} payment, as outlined in the Stipulation and Order. However, these requests were met with further threats and evasion. 

The Leasing manager and their attorney have been uncooperative and have not provided the necessary information to make the payment. They have also ignored requests for clarification on whether they prefer to wait for a Civil Rights Investigation. Their lack of transparency and communication has made it impossible to fulfill the payment obligations.

Additionally, the Government enacted a law during the Covid-19 outbreak prohibiting the collection of late fees on rent. Despite numerous attempts to highlight this law, the involved parties have refused to remove the late fees. 

Furthermore, upon moving into XXXX  XXXX, a rental agreement was never provided, and the XXXXeasing manager has been dishonest about various matters. The current agreement is a month-to-month rental agreement, not a one-year lease.

Throughout this ordeal, the Leasing manager and their attorney have consistently acted illegally and taken advantage of the situation, while the tenant has not violated any laws. The lack of legal representation for the tenant has made them vulnerable to exploitation. 

Despite being sent to collections on XX/XX/XXXX, another email was received on XX/XX/XXXX, threatening further collection actions. This is believed to be a second collection case initiated by their office, and an email from their collection company confirms this, which is a blatant violation of the Stipulation and Order. 

There have been multiple violations of the Stipulation and Order : The attorney included a case that was explicitly objected to and agreed upon not to be included. 

Negative comments were made despite an agreement not to. 
The terms of the Stipulation and Order were not adhered to. 
False promises were made regarding reasonable accommodations for move-out or payment. 

Negative reports were made to a sister/parent company apartment, hindering the ability to find new housing. 
Disability rights were disregarded, and deception was used to manipulate the situation.

The Leasing manager and their attorney have consistently acted in bad faith, misrepresented facts, and violated legal agreements. Their actions have caused significant hardship and distress.

Company response to consumer: Closed with explanation