Consumer complaint received 2024-12-04 00:00:00
Product: Credit reporting or other personal consumer reports — Other personal consumer report
Issue: Problem with a company's investigation into an existing issue — Problem with personal statement of dispute
Company: National Credit Systems,Inc.
State: SC

Complaint narrative:
On Several occasions I've reached out to National Credit Systems about the collection on my credit report from XXXX at XXXX XXXX for {$1900.00}. This was opened on XX/XX/XXXX. I first moved in to XXXX at XXXX XXXX XX/XX/XXXX. My rent was {$1200.00} every month including water, pest, and trash stated in " XXXX ''. When I renewed my lease he stated it will go up {$10.00} more which makes it {$1200.00}. I asked XXXX for a copy of my lease he stated he will email or put it in my door. It was never received when I renewed my lease. I moved out of XXXX in XX/XX/XXXX. I sent XXXX and XXXX who is the XXXX  XXXX for my XXXX  days to vacate through email to the property on XX/XX/XXXX. I had a Dispossession Proceeding from the sheriff 's office that I was behind {$2500.00} as of XX/XX/XXXX for two months behind. If you add XXXX extra months until XXXX it gives {$5000.00}. That totals up to {$7500.00}. I spoke to XXXX XX/XX/XXXX when he called and said he was just seeing my message and was stating they had already paid it which was {$10000.00} submitted that information stating that the XXXX XXXX XXXX  program for rent was paid towards my lease. on XXXX XXXX per my portal.I was already in the process of moving in XXXX. He then told me well you moving we could've saved the money for another tenant. He said well it will go on my Credit report that I owe rent. I left XX/XX/XXXX. The assistance carried me over until XXXX. The property then sent an email that I have an unpaid balance and due by Friday XX/XX/XXXX or eviction will be filed {$450.00} will be added to my balance. I reviewed the information provided from the National credit system that I owe them {$1900.00}. My rent was {$1200.00} which included all amenities, utility, trash, and pest except for XXXX XXXX. When I first moved in my security deposit was {$1100.00}. When he submitted the information to national credit system he stated my {$1000.00} security deposit was credited. I never had {$1000.00} security deposit " proof will be provided ''. He put on the chart that I owe separately for pest, comm amenities, trash, and water when it is all included in the rent. He continued putting charges in after XXXX up until XXXX XXXX. My lease end date wold have been XX/XX/XXXX. Due to unforeseen circumstances I had to vacate the premises. Last late notice I received was {$7300.00} on XX/XX/XXXX. If you add {$1200.00} to the amount they sent in the notice gives {$8600.00}. 
If I stayed up until XXXX XXXX leaves with XXXX. If the {$10000.00} came it covered from XXXX - XXXX the other {$2000.00} went towards my rent for XXXX and XXXX. How coud I be charged for XXXX. I submitted everything to National Credit Systems on XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX. I've also called and spoke with XXXX and XXXX. 
XXXX stated to me that because I called before the date to be posted on my credit they will hold off on posting it. They would defer it until they can complete the investigation. I never heard anything back. Spoke with XXXX he stated he will get back with me. He then told me that XXXX at XXXX stated everything was correct. He then told me to resubmit all of my information and documents. No one ever reached back out to me. They asked me to send it back via email which they did not respond to. This is extremely unprofessional and unacceptable. I just don't need falsified information on my credit that will hinder me from renting or buying in my near future. 
National credit system have sent it to XXXX to look over but however they keep sending it back to me that it is accurate when I try to dispute it on my account. 


Even on the written out form of my lease agreement I came into the office on XX/XX/XXXX ready to move in with all proper documentation and funds to move in. XXXX had sent me a form stating I would have to pay more than {$2400.00}. I stated to him I will not be paying that I can go back to XXXX. He tried to change the amount on the form but when I noticed it he whited it out because I told him I work for the state and falsifying information can get him into a lot of trouble.

Company response to consumer: Closed with explanation