Consumer complaint received 2026-05-04 00:00:00
Product: Debt collection — I do not know
Issue: Attempts to collect debt not owed — Debt was result of identity theft
Company: Experian Information Solutions Inc.
State: VA

Complaint narrative:
XXXXEXPERIAN CONTINUOUS REPORTING VIOLATIONS FCRA 605B ( 15 U.S.C. 1681c-2 ) report was submitted to the FTC : reference number : XXXX XXXX XXXX XXXX XXXX POTENTIALLY NEGATIVE Account Info Account Name XXXX XXXX XXXX XXXX Account Number XXXX Account Type Secured Loan Responsibility Individual Interest Type Fixed Date Opened XX/XX/XXXX Status Paid, Closed. Status Updated XX/XX/XXXX XXXX XXXX POTENTIALLY NEGATIVE Account Info Account Name XXXX XXXX Account Number XXXX Account Type Credit card Responsibility Individual Interest Type - Date Opened XX/XX/XXXX Status Account charged off. {$140.00} written off. {$140.00} past due as of XXXX XXXX. Status Updated XX/XX/XXXX Balance {$140.00} Balance Updated XX/XX/XXXX Recent Payment - Monthly Payment - Credit Limit {$500.00} Highest Balance {$660.00} Terms - On Rec Account Info Account Name XXXX XXXX Account Number XXXX Account Type Sales Contract Responsibility Individual Interest Type - Date Opened XX/XX/XXXX Status Paid in settlement. Status Updated XX/XX/XXXX count Name XXXX XXXX XXXX Account Number XXXX Account Type Debt Buyer Responsibility Individual Interest Type - Date Opened XX/XX/XXXX Status Collection account. {$220.00} past due as of XXXX XXXX. Status Updated XX/XX/XXXX Balance {$220.00} Balance Updated XX/XX/XXXX Recent Payment - Monthly Payment - Original Balance {$220.00} Highest Balance - Terms 1 Month On Record Until XX/XX/XXXX Payment History Payment history guide Collection as of XXXX XXXX to XX/XX/XXXX This account is scheduled to continue on record until XX/XX/XXXX. Balance Histories Date Balance Scheduled Payment Paid XX/XX/XXXX {$220.00} {$0.00} {$0.00} XX/XX/XXXX {$220.00} {$0.00} {$0.00} Additional info The original amount of this account was {$220.00} Historical Info Original XXXX XXXX Info Account Name XXXX XXXX XXXX Account Number XXXX Account Type Collection Responsibility Individual Interest Type - Date Opened XX/XX/XXXX Status Collection account. {$330.00} past due as of XXXX XXXX. Status Updated XX/XX/XXXX Balance {$330.00} Balance Updated XX/XX/XXXX Recent Payment - Monthly Payment - Original Balance {$330.00} Highest Balance - Terms 1 Month On Record Until XX/XX/XXXX XXXX Name XXXX XXXX XXXX Account Number XXXX XXXXX Account Type Credit card Responsibility Individual Interest Type Variable Date Opened XX/XX/XXXX Status Open. {$120.00} past due as of XXXX XXXX. Status Updated XXXX XXXX Balance {$140.00} Balance Updated XX/XX/XXXX Recent Payment - Monthly Payment {$0.00} Credit Limit {$2300.00} Highest Balance {$140.00} Terms 1 Account Info Account Name XXXX XXXX Account Number XXXX Account Type Sales Contract Responsibility Individual Interest Type - Date Opened XX/XX/XXXX Status Paid in settlement. Status Updated XX/XX/XXXX Account Name XXXX XXXX XXXX XXXX Account Number XXXX Account Type Auto Loan Interest Type Fixed Date Opened XX/XX/XXXX Status Paid in settlement. {$16000.00} Account Name XXXX XXXX Account Number XXXX Account Type Credit card Responsibility Individual Interest Type - Date Opened XX/XX/XXXX Status Account charged off. {$140.00} written off. {$140.00} past due as of XXXX XXXX. Account Name XXXX XXXX XXXX XXXX Account Number XXXX Account Type Secured Loan Responsibility Individual Interest Type Fixed Date Opened XX/XX/XXXX Status Paid, Closed. Status Updated XXXX Account Name XXXX XXXX XXXX Account Number XXXX Account Type Auto Loan Interest Type Fixed Date Opened XX/XX/XXXX Status Open. Status Updated XX/XX/XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation