Consumer complaint received 2024-12-25 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: FL

Complaint narrative:
I am filing this complaint to address severe inaccuracies and violations of the Fair Credit Reporting Act ( FCRA ) caused by XXXX and the three major credit bureaus ( TransUnion, XXXX, and XXXX ). The reporting of my XXXX account is not only riddled with inconsistencies but also reflects a failure to adhere to the legal standards required under federal law. The errors in question have caused undue harm to my financial standing, and I am demanding the complete removal of the account and associated reporting. 

Key Issues with the Reported Account : Inconsistent and Erroneous Reporting Across Bureaus : TransUnion and XXXX report the account as Collection/Chargeoff with a {$0.00} balance but a past due amount of {$38000.00}, indicating conflicting conclusions about the status of the account. 
XXXX, however, reports the account as Late 120 Days with a past due balance of {$3600.00}, entirely inconsistent with the other two bureaus.

This level of inconsistency violates the FCRAs mandate for accuracy and completeness in consumer reporting. The discrepancies alone are sufficient grounds to demand full removal.

Inappropriate Use of 1099-C Language : The account comments reference profit and loss write-off and similar terms, yet there has been no lawful validation or issuance of a 1099-C ( Cancellation of Debt ).

Under IRS guidelines, a 1099-C signifies the discharge of a debt, which, if issued, would legally indicate the account is no longer collectible. Reporting this account as active, derogatory, or delinquent while potentially treating it as canceled is contradictory and violates my rights under both the FCRA and the guidelines for accurate tax and credit reporting.

Failure to Verify Data : XXXX and the credit bureaus have failed to conduct reasonable investigations into the accuracy of the reported data. As required by the FCRA, furnishers and credit bureaus must ensure that reported information is accurate, verifiable, and complete. The conflicting statuses and balances demonstrate a clear lack of verification and due diligence. 
Misrepresentation of the Accounts XXXX XXXX : The account has been marked as charged off, yet the reporting across bureaus does not align with the actual events or transactions tied to the account. This creates a false and misleading representation of my financial history, further damaging my credit profile. 
Good Faith Reporting Obligation Ignored : Both XXXX and the credit bureaus have an obligation under the FCRA to report consumer information in good faith. However, the gross inaccuracies and discrepancies in this case highlight a pattern of negligence or willful disregard for their legal obligations. 

Legal Basis for Complaint : The inconsistencies and misreporting violate several key provisions of the FCRA, including but not limited to : 15 U.S.C. 1681e ( b ) : Credit reporting agencies must follow reasonable procedures to ensure maximum possible accuracy in reports.

15 U.S.C. 1681s-2 ( b ) : Furnishers of information are required to conduct a proper investigation when notified of disputes and must correct or remove inaccurate information promptly. 

Additionally, XXXX XXXX Trans Union LLC establishes that inaccuracies stemming from negligent or willful reporting are actionable under the FCRA. In this case, the errors and contradictions regarding the XXXX account mirror those recognized in the courts findings. 

Specific Demands : Immediate and Permanent Removal : I demand the complete removal of this account from my credit reports across TransUnion, XXXX, and XXXX. This includes all references to derogatory remarks, past due balances, and charged-off statuses.. 
Good Faith Correction : As part of your oversight, Im requesting the credit bureaus to implement procedures to ensure good faith reporting and compliance with FCRA standards for all consumers. 
Investigation and Accountability : Compensation for Damages : Given the harm caused by this misreporting, I reserve the right to seek compensation for damages, and financial harm caused by this inaccurate reporting. 

The continued reporting of this account is unlawful, misleading, and harmful. Your immediate attention to this matter is critical, as these inaccuracies have caused undue hardship and financial damage.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief