Consumer complaint received 2026-04-09 00:00:00
Product: Credit card — General-purpose credit card or charge card
Issue: Closing your account — Company closed your account
Company: JPMORGAN CHASE & CO.
State: NJ

Complaint narrative:
CHASE He is allowing assailants XXXX XXXX ( XXXX XXXX XXXX ), XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX ( XXXX XXXX ), XXXX XXXX, and XXXX XXXX ( XXXX police ) to have, fraud, accounts. These ( XXXX XXXX and XXXX XXXX ) people are not related to me and we are not friends. There are Asians, with fraud Chase accounts, who have a restaurant called XXXX XXXX, on XXXX XXXX XXXX in XXXX, NJ. They are strangers. They live or work in the XXXX XXXX and XXXX, PA area. They were hacking my mother 's phone and caused her death. She eventually died at the hospital. I have pending court cases. There is also an assailant named XXXX XXXX XXXX who has an account here. This doctor harmed my mother with several catheters. She died a few months later. He had torn, XXXX, XXXX due to faulty catheter placement. I believe that these stranger above and his relatives are hacking my SIM card numbers. I would like to keep the, two, accounts opened. Also, I would like to open a different checking account. He says that I can bring the accounts current, however, when I go online, Chase Bank says that the accounts are closed. My balances are high, but, I can pay a higher minimum. My balances were like this for, several years. I never missed payments for over 15 years. Consumer Financial can you send a request to Chase Bank to re open the accounts? When I call, Asians and Indians are harassing me on the phone .They are hacking my sim number. Again, I have several court cases against people who have stolen and/or robbed my from my parents and I. My parents and I have worked, gone to college, won court settlements, had previous car accidents,, we had insurance policies, we have won stock accounts, and we have saved an abundance of money. We had won, auto, settlements in XXXX or XXXX. My father, XXXX XXXX left everything to me. I am listed on banking statements, signed at the bank, wills, taxes and pension accounts. We placed money into the home when our accounts were hacked, online, however, later we were robbed, from our home, in 2020. Assailants have either stolen bank cards, have stole bank statements, and they later robbed our home in 2020. I, only, request to have the cards reopened and high fees removed. Over the years, Chase has barely removed interest fees or fraudulent charges. Look at my statements, throughout the years, he has removed other clients interests, however, I was not able to have any interest removed over 13 years. The bank, illegally, refused. If Chase would've given me {$50.00} off, interest fees, once a year, my balance would be {$500.00} lower. That's fair, to say, right? Basically, I would like to open a new checking account and the, two, credit cards. Again, there are people with worse credit history, fraud mortgage policies. stolen banking funds, and other fradulent activities. I have a hernia and other illnesses, can he keep the account open? Under the XXXX XXXX, this is illegal.

Company response to consumer: Closed with explanation