Consumer complaint received 2024-09-25 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account status incorrect
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: TX

Complaint narrative:
Complainant Name : XXXX XXXX XXXX of Complaint : XX/XX/2024 Subject : Formal Complaint Against XXXX, XXXX, and TransUnion for Non-Compliance with FCRA Requirements Description of What Happened : I am filing this complaint against the XXXX major credit reporting agencies ( CRAs ) XXXX, XXXX, and TransUnionfor their collective failure to comply with the Fair Credit Reporting Act ( FCRA ). Despite multiple formal dispute letters addressing numerous inaccuracies on my credit reports, the CRAs have failed to correct these errors, causing significant harm to my financial stability. The details of the violations are as follows : XXXX. XXXX XXXX XXXX  ( Charged-Off Account ) Violation : Incorrect Reporting of Account Status The account is reported as charged off while simultaneously showing as past due every month. This misrepresentation inflates the negative impact on my credit score and violates 15 U.S.C. 1681e ( b ), which requires CRAs to ensure maximum possible accuracy of the information. In XXXX XXXX XXXX XXXX  XXXX XXXX XXXX, the court awarded punitive damages for similar misreporting practices. 
Violation : Repeated Delinquency Reporting The CRAs have reported consecutive delinquencies ( 30, 60, 90, and 120 days late ) followed by a charge-off for the same period. This deceptive practice artificially inflates the impact of the negative information and violates FCRA guidelines. The court case XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX confirmed that such practices are illegal and subject to punitive damages. 

XXXX. XXXX XXXX XXXX ( Collection Account ) Violation : Inaccurate Balance and Past Due Reporting Reporting the same amount as both the balance and past due is misleading and violates 15 U.S.C. 1681e ( b ). In XXXXXXXX XXXX XXXX XXXXXXXX XXXX, XXXX, punitive damages were awarded for similar reporting inaccuracies that harmed consumers. 
Violation : Frequent Status Updates Without Payment The CRAs have updated the collection status frequently without any payments being made. This practice is an attempt to re-age the debt and keep it on my credit report longer than legally allowed, violating 15 U.S.C. 1681i ( a ). XXXX XXXX XXXX XXXXXXXX XXXX resulted in punitive damages for similar unlawful practices. 

XXXX. National Credit Adjust ( Collection Account ) Violation : Re-aging of Debt The date of last activity has been manipulated to extend the reporting period, which is a direct violation of 15 U.S.C. 1681c ( a ). XXXXXXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX found that re-aging debts to prolong their presence on credit reports justifies punitive damages due to the harm caused to consumers. 
Violation : Incorrect Original Creditor Information The CRAs failed to provide accurate information about the original creditor, misleading both consumers and potential creditors. This violates 15 U.S.C. 1681e ( b ). In XXXXXXXX XXXX XXXX XXXXXXXX XXXX XXXX, punitive damages were awarded for misleading information that negatively impacted the consumer. 

Impact on Me : These inaccuracies have severely damaged my credit score and financial stability. I have been denied credit and faced unfavorable terms on financial products, causing significant hardship. Despite my efforts to resolve these issues directly with XXXX, XXXX, and TransUnion, they have not taken the necessary corrective actions to rectify these violations.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief