Consumer complaint received 2024-09-11 00:00:00
Product: Checking or savings account — Checking account
Issue: Managing an account — Deposits and withdrawals
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
State: NY

Complaint narrative:
To : CONSUMER FINANCIAL PROTECTION BUREAU CFPB Date : XX/XX/XXXX Bank issues : CHECKING ACCOUNT Check that was sent to UNITED STATES TREASURE from XXXX  On XX/XX/XXXX I wrote a check to UNITED STATES XXXX  and mailed out personally through the XXXX XXXX at XXXX XXXX and XXXX XXXX. Please see attached proof. 

XX/XX/XXXX, I received a letter from IRS staring that I havent paid taxes for XXXX and that I owe them {$4300.00}. Final due Reminder Notice of intent of seize ( Levy ) your property or rights to property. 
I was going crazy because I remembered that money was already deducted from checking account. 
I went to XXXX bank and got proof of the statement that the check was cash on XX/XX/XXXX. XXXX told me that check was already cash. On XX/XX/XXXX NEXT DAY check was cash by someone from Bank of America account. That individual took a picture of the check and deposited through BANK OF AMERICA MOBIL apps and that individual was able to collect that money {$4300.00} on XX/XX/XXXX, that check was written for UNITED STATES XXXX for my taxes XXXX. ( please see the attached who signed, that is copy from XXXX bank ). 
How is possible that someone was able to collect that check # XXXX under UNITED STATES XXXX name and got away from Bank of America that dont work for the UNITED STATES XXXX XXXX 

Please see the below : Here is the information from the BANK OF AMERICA. With the information below, It will be easy for BANK OF AMERICA to find out who is this individual and charge them for stealing a check to UNITED STATES XXXX BANK OF AMERICA. You need to provide me with some type of monetary compensation for the stress that you have cause me for allowing your bank taking a check that was written to UNITED STATES TREASURE without doing any verification who name was to directly instead of BANK OF AMERICA releasing that check to the XXXX. 
IRS is charging me with interest because they didnt receive payment for the taxes XXXX by, I paid then on time, now I have to pay them and look for money to pay plus interest until I can get my money back from XXXX due to your negligent. 

Here are days lost from work due to the negligent of BANK OF AMERICA releasing check : I am looking for Amount of monetary compensation for the stress you gave me at this time in behalf of you negligent. 
1. 1 day : going to the post office and meeting to the manager and submitting a Postal Inspection Report for the investigation POSTAL CLAIM NUMBER # XXXX 2. 1 day : XXXX XXXX  to meet with representative getting statement and proof of check was cash and when and how. Cashed and cleared on XX/XX/XXXX by sequence Number XXXX XXXX XXXX 3. Going to IRS, 6 days lost of work, going to IRS office and meeting with them. 
4. 3 days : collecting all paper /proof / notary public for the Police Report at the Police Office XXXX XXXX XXXX POLICE REPORT COMPLETED on XX/XX/XXXX and they are doing an investigation. Please let me know if you need case number. 
5. 1 day : Going to BANK OF AMERICA office located at XXXX XXXX they didnt help me If you have any question or need more information, please feel free to contact me. 


XXXX XXXX XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation