Consumer complaint received 2024-09-28 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Experian Information Solutions Inc.
State: CA

Complaint narrative:
I, XXXX XXXX, of XXXX, in XXXX XXXX, California, MAKE OATH AND SAY THAT : XXXX. The truth in the Lending Act is intended to inform consumers about the cost of credit. 

XXXX. XXXX is aware and has proof in attachment label Exhibit A that INVESTMENT CONCEPTS IN is in violation 15 U.S. Code 1681s-2 ( 1 ) ( A ) : Reporting Information with actual knowledge of error. A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. This violation happened XXXX times. 

XXXX. XXXX is aware and has proof in attachment label Exhibit A that XXXX XXXX IN is in violation 18 U.S. Code 35 ( a ) : Whoever imparts or conveys or causes to be imparted or conveyed false information, knowing the information to be false, concerning an attempt or alleged attempt being made or to be made, to do any act which would be a crime prohibited by this chapter or chapter 97 or chapter 111 of this title shall be subject to a civil penalty of not more than {$1000.00} which shall be recoverable in a civil action brought in the name of the United States. This violation happened XXXX times. 

4. COVID-19 Consumer Protection Act, Section 1401 Violations Under the COVID-19 Consumer Protection Act, Section 1401, and related provisions, creditors are prohibited from certain negative reporting and collection practices if a consumer has been directly or indirectly impacted by the COVID-19 pandemic. My account was adversely affected by the pandemic, which limited my ability to make timely payments. I am requesting that you update the information accordingly and remove the negative marks from my credit report. 

XXXX. Fair Credit Reporting Act ( FCRA ) Violations Pursuant to the Fair Credit Reporting Act ( FCRA ) Section 611 ( a ) ( 1 ), creditors are required to ensure the accuracy of information provided to credit reporting agencies. The reported late payments on my account are inaccurate, and I demand that they be corrected to reflect my rights under both the FCRA and the COVID-19 Consumer Protection Act. Failure to accurately report this information violates the FCRA, which may subject your company to civil penalties. 

XXXX. CARES Act Considerations Furthermore, the Coronavirus Aid, Relief, and Economic Security ( CARES ) Act also imposes restrictions on how creditors report missed payments for those impacted by COVID-19. Under the CARES Act, creditors must continue to report a loan as current if it was current before an accommodation related to COVID-19 was made, and this should apply to my account during the relevant period.

I have enclosed copies of the documents that support my claims and highlight the instances of these violations. These documents include a copy of the letter regarding collecting debt.

These violations were committed willfully, I may be entitled to statutory damages for each individual violation under the Fair credit Reporting Act ( FCRA ). The compensation for each violation is up to {$1000.00}. Given the nature of these violations, it is not unlikely that there are several more instances. I am considering seeking legal counsel to review every detail of my credit report to identify and address every violation appropriately.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation