Consumer complaint received 2019-07-09 00:00:00
Product: Checking or savings account — Checking account
Issue: Closing an account — Can't close your account
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
State: TX

Complaint narrative:
Date : XX/XX/2019. Complainant has communicated to several Federal and State Agencies, to address an Issue involving a National Bank - Bank of America informing a Customer of approximately 2yrs, that he could relocate with-in the U.S. with-out Closing and Re-opening his basic Checking Account. The Original Bank Account was opened with Bank of America, Manager XXXX XXXX, XXXX XXXX XXXX, XXXX. ( XXXX XXXX ) Washington, D.C. XXXX, ( XXXX ) XXXX and this Complainant traveled to Bank of America, XXXX XXXX XXXX, XXXX, Texas, XXXX. 
he met with Mr. XXXX XXXX, and Mr. XXXX XXXX, Relationship Mgr. Also obtained a U.S. Post Office address, which has issues, with proper delivery service, at this time. ( At nearby location at XXXX XXXX XXXX, XXXX, Texas XXXX. ) Complainant is being disrespected by the Bank of America, Employees at several locations, concerning his U.S. Social Security Administration benefits, for a XXXX XXXX Injury, which was Diagnosed during the President William Jefferson Clinton Administration, in XXXX, Ohio to last a lifetime. 
And Re-Evaluated in Washington, D.C. shortly after his XXXX XXXX XXXX, in a Homeless Shelter. 
> Detailed Federal Agency Formal Responses : ( Not a Complete List ) Date : XX/XX/XXXX, and XX/XX/XXXX2019 : Email : Congresswoman XXXX XXXX reporting Former Spouse, and Ex-wife XXXX XXXX XXXX, attempt to stop beneifts, housing discrimination, and other matters.. 
Date : XX/XX/2019 - Email : CFPB <XX/XX/XXXX> Ref. XXXX. ( Detailed Narrative and Complainant. ). 
Date : XX/XX/2019 - Email : XXXX. 
Ref. # XXXX. ( Successfully submitted Online Complaint. ) Date : XX/XX/2019 - Email : XXXX. Office of the Attorney General ( N.C. ) Detailed Narrative and Complainant ) Date : XX/XX/2019 - Email : Office of the Attorney General. 
XXXX XXXX. ( Formal Complaint on XXXX XXXX, and her staff. ) Date : XX/XX/2019. U.S. Social Security Admin. Direct Deposit sent to, Bank of America. ( {$XXXX} ) Approx. 
Date : XX/XX/2019- Email : CFPB < XX/XX/XXXX> Ref. # XXXX. ( The Company has Responded to your Complaint. ) > Complainant unable to view, the Company Response Online. 
Date : XX/XX/2019. Met with U.S. XXXX XXXX Office, Senior Staffer XXXX XXXX, unsuccessful, based on Discrimination. 
( Race, Sex, Family, National Origin ) Date : XX/XX/2019. U.S. Social Security Admin. Direct Deposit sent to, Bank of America. ( {$XXXX} ) Approx. 
Date : XX/XX/2019 Met with U.S. Rep. XXXX XXXX, on XXXX XXXX, provided staff business card. 
Date : XX/XX/2019. Visit to Bank of America, XXXX XXXX XXXX, XXXX, Texas. XXXX, met with XXXX XXXX XXXX, refused to allow Telephone Call to Customer Service, and XXXX XXXX, ( D.C. ) Unavailiable. 
Complainant used their Telephone to Notify the XXXX Police Department. 

Please Email Response : XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation