Consumer complaint received 2024-03-16 00:00:00
Product: Mortgage — FHA mortgage
Issue: Trouble during payment process — Trying to communicate with the company to fix an issue while managing or servicing your loan
Company: PNC Bank N.A.
State: HI

Complaint narrative:
I have made one complaint through CFPB and while they were stalling saying it will take 60 days to get back to us, they are in the midst of breaching XXXX XXXX XXXX since last XXXX and then the newer XXXX moratorium for homeowners and renters that goes on until XX/XX/XXXX. They were to cease any foreclosure or auctioning processes in our disaster area where XXXX our hometown burned. This is PNC Bank in PA. I believe all proper news outlets or journalists should be made aware of what they are doing to push XXXX families out of their homes in the midst of many of our families already losing homes and jobs due to the fires.They deserve to publicized for their crimes. Since they acted agreeable through your intervention, they went even further to breach the moratorium and just two days ago are moving forward on a Motion in the lower court of XXXX, XXXX, HI, to have an auction held on XX/XX/XXXX claiming that they have a bidder to buy this home for {$670000.00} in place already. Well, the home isn't even worth that much in it's condition from all the weather and catastrophe events including our neighbors around here, but the point is they have breached the FHA moratorium and should be penalized and even imprisoned for doing this to all affected by the XXXX fires here. They lost 50 branches America wide, we hope that they lose more as the actions of their XXXX lawyer, XXXX XXXX of XXXX XXXX XXXX, and XXXX XXXX have been nothing short of criminal acts against home owners. They intentionally offered us no disaster relief and jumped immediately into the foreclosure and auctioning process ever since the Fires began. XXXX protected us and these crooks went with local commissioners who are friends with judges and clerks to do something unbelievable during these times and ask for Lift of Stay of a Federal Moratorium. The problem with that is that they did it in a State court and it's invalid, but also the illegible judge 's name on the signature that signed those illegal orders looks like a forgery of another judge from Family Court 's name. They've ( XXXX XXXX in XXXX with lawyer XXXX XXXX XXXX pushed forward these illegal proceedings to this level even earlier with the forged signature of our family 's cousin, XXXX XXXX XXXX who had been deceased at least a couple of week 's before they forged his signature to move the foreclosure process forward against because he was the assigned commissioner for our home, not XXXX XXXX that former Judge XXXX removed as commissioner due to conflicts of interest as he was a conflict of interest too and related to us, but refused to remove himself as well while he was judge. The FBI and DOJ need to investigate every person in that XXXX XXXX XXXX in XXXX tied to the judge XXXX in this case that XXXX XXXX XXXX XXXX in XXXX because of the fact there was so much collusion going on that it had to be someone local here that assisted a lawyer from another island, XXXX XXXX, to sign our dead cousin from XXXX 's signature. All these new breaches of federal XXXX since XX/XX/XXXX are just extra crimes committed by this banks racketeering cohorts. XXXX is involved. When we went to the XXXX XXXX XXXX of Hawaii to complain on these criminals, many of our Causes of Action ( near all ) were forced to be thrown out. Any that had the term XXXX in them tossed out because they implicated Chief Justice XXXX XXXX and her husband XXXX XXXX 's group of lawyers vouched for that were also in with making house and land grabbing assets under the table here on XXXX such as Chief Justice of the XXXX XXXX XXXX XXXX, XXXX XXXX. A man named XXXX XXXX was also a victim of this racket and his ties are with the military community and some XXXX friends who were adamant to expose all of the racketeering between lawyers and judges here on XXXX. So, those issues combined with the banks crooked actions of committing provable title fraud ( XXXX XXXX 's work ) when they never once proved the right to be part of this house in court or otherwise and the State of Hawaii allowing them all of this leeway to hurt families and home owners while they disobey Federal Moratorium laws is why this illegal sale and auction that never should have begun any process since XX/XX/XXXX when the XXXX and XXXX fires took place and a Moratorium was instantly in place, must be ceased at once and they need to offer disaster relief, whether we recognize them as valid bank attached to our home to pay off mortgages or not, they do not just get to break the law on top of breaking the law on top of breaking the law, while taking advantage of the alleged grace period they tell your company they will respond in 60 days only to start doing more crimes underneath CFPB and America 's nose instead of trying to untie themselves from collusion, RICO acts, and just doing the right thing and showing us a Disaster Relief Plan since they insist they are the owner of this house. Funny how the person who claimed he was owner of this house XXXX XXXX of a different bank which we were paying and signed on with is still serving his 21 years in XXXX XXXX. That is what needs to happen to commissioner XXXX XXXX XXXX also tied in the racket with former judges and clerks here and the XXXX family, and any clerks doing these actions with intent. All banks used to use the main outlet XXXX XXXX to advertise classified auctions. Now, they just work with their corrupt friends at The XXXX XXXX, and do little tiny ads that are not island wide. Only local XXXX residents subscribed to this expensive paper or digital news can see and search for such classified to know if their home is being auctioned or for sale. They do it low radar and very sneaky. Publications about people 's homes by commissioners and realtors, and bankers, lawyers, should be widely published and seen State Wide. What are they trying to pull? The last time this house was for sale or auction it was in the main news for the state as it should be. Crooks! The resolution is they stop this illegal sale at once set fo XX/XX/XXXX, and offer XXXX residents Disaster Relief at once. I thank you for your time. We can not stand these criminals!

Company response to consumer: Closed with explanation