Consumer complaint received 2023-05-16 00:00:00
Product: Mortgage — Conventional home mortgage
Issue: Closing on a mortgage — 
Company: WELLS FARGO & COMPANY
State: GA

Complaint narrative:
WELLS FARGO just called me and sent information. The representative called me and left a message. I called back and she gave me a case number XXXX. We have not even talked, I have called them today and they have me on the phone with the case manager. XXXX told me she was recording me but when I told her I was recording her she told me she did not want to be recorded. What WELLS FARGO RESOLUTION CENTER just did is fraud and you keep allowing me to be damaged by WELLS FARGO. 

I assumed the loan in XXXX when my mother died and then the loan I paid the loan for 15 years until I settled the debt in XXXX. I am very upset, when are you going to protect me. Why are they not sending you information showing I settled the loan? 

My mother is dead, she died in XXXX and you foreclosed against her in XXXX. XXXX XXXX XXXX and XXXX put a Power of Attorney on the record in XXXX saying they were my mother 's POA. How! She is dead? She had an executor and they usurped the executor. That is illegal! I am part of the Georgia Coalition for Fair Housing Justice and am one of the original members whose land was listed in the public notice placed in the newspaper involving 87 other property owners. I am a member of FBI Case Number XXXX where it has been proven that all the banks are committing Mortgage Identity Theft and 5 other crimes when they foreclose on any property or land. Frankly, they steal, and you are allowing them to take our house, land, equity, title and leave us with nothing. When are you going to stop allowing these crimes to happen? Aren't the people paying your salaries? Don't you take an oath to protect the people? I am also part of the Department of Justice group action where they found the banks have in fact committed crimes and are in the process of paying out the money WELLS FARGO was ordered to pay for fraudulent practices. I am not the criminal here, WELLS FARGO has shown they consistently do criminal practices under XXXX XXXX, then XXXX and now WELLS FARGO. Seems as though the government is oblivious to the crimes or are you a participant with them? XXXX owns thousands of acres, consolidating all properties under one umbrella and you are allowing it. Have you sold us out? Are you conspiring to kill the people and own all their assets? So sad that it has come to this! My grandmother is dead, she died in XXXX. Ask WELLS FARGO why they foreclosed against a dead woman? Why they brought her note from XXXX XXXX XXXX  that no longer existed because she was dead. I settled her note and the deed of assent says the property is owned fee simple. Yet you foreclosed against a dead woman in XXXX, when her estate was already settled. You lied to me many times, I settled with you again and you lied again. The Legal Notice you ran in the newspaper was against XXXX XXXX. If she did business with you, how did she? She was dead? You have no wet-ink signature. You are defaming my grandmother who was a civil rights leader who worked in the community for 50 years, be careful of how you destroy her name sir! I am so tired of explaining to XXXX, XXXX, XXXX, XXXX, XXXX XXXX XXXX XXXX, XXXX and others. WELLS FARGO conspires with these companies to commit fraud because they have been provided settlement, have discharged and have been provided settlement again. Since lying WELLS FARGO employees want 60 days to investigate something they have investigated many times in the past, according to the Fair Debt Collection Act they are supposed to take the disputed item off the credit report while they investigate. I guess WELLS FARGO makes the rules, I guess they don't have to follow the law, I guess XXXX money can buy you anything! When are you going to stop WELLS FARGO from damaging the people! They have killed me in commerce, financially slaughtered my character, economically held me hostage until I have suffocated and now my vessel in commerce is dead. How am I supposed to live? I am a living woman who has the same right to live in peace on my own land but WELLS FARGO continues their deceitful tactics and their conspirators XXXX, XXXX, XXXX, and XXXX help them perpetuate the fraud. According to United States Code Title XXXX Subsection XXXX Pertains to WELLS FARGO 's bad banking practices. Consumer Law - 15 USC 1602 ( I ) Credit Card - used my Social Security Card as funding to pull credit, so what has WELLS FARGO lost? They are liars! Truth in Lending 15 U S Code 1605 Determination of Finance Charge ( what they aren't telling you ) - Finance charges should be provided separate from the rest of the document, but you WELLS FARGO loves small print and comingles all the charges together. ANY transactions that I have ever done with WELLS FARGO have been settled many times over plus when I had my business account their they got full benefits for the income I put in the bank from the business. They kept title to the securities deposited because according to their records the securities were abandoned. If the public school system and universities trained us to operate in commerce we would know and America would not be on the verge of finance collapse! This is WELLS FARGO and their gang of banking criminals ' fault!

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation