Consumer complaint received 2025-02-15 00:00:00
Product: Vehicle loan or lease — Loan
Issue: Repossession — Account reinstatement or redemption after repossession
Company: TOYOTA MOTOR CREDIT CORPORATION
State: CT

Complaint narrative:
Subject : Formal Complaint and Pre-Arbitration Notice Against Toyota Motor Credit Corporation, XXXX XXXX, and Affiliated Entities To : XXXX XXXX, XXXX & XXXX, Toyota Motor Credit Corporation ( TMCC ) / Toyota Financial Services ( TFS ) XXXX XXXX, Group XXXX XXXX XXXX XXXX, Toyota Motor Credit Corporation ( TMCC ) / Toyota Financial Services ( TFS ) CC : XXXX XXXX of XXXX, Connecticut XXXX XXXX XXXX XXXX XXXX XXXX Dear Consumer Financial Protection Bureau, I am writing to formally lodge a complaint against Toyota Motor Credit Corporation ( TMCC ) / Toyota Financial Services ( TFS ), XXXX XXXX of XXXX, Connecticut, XXXX XXXX, XXXX XXXX, and XXXX XXXX for their continuous dishonor, bad faith business practices, harassment, extortion, fraud, and the unlawful seizure of my personal property. The events described below constitute a clear breach of contract, violation of consumer protection laws, and a failure to adhere to commercial and financial regulations. 

Statement of Facts Vehicle Acquisition and Payment Tender ( XX/XX/XXXX ) On XX/XX/XXXX, after a month of mental torment, coercion, and extortion, I was forced to provide an unnecessary down payment to XXXX XXXX for a consumer credit transaction involving a XXXX XXXX XXXX XXXX Hybrid ( VIN : XXXX ). No down payment was legally necessary in this transaction, yet XXXX XXXX required it under duress. 

After taking possession of the vehicle, I thoroughly reviewed the Retail Installment Sales Contract ( RISC ) and corrected any clauses that infringed upon my consumer rights. I affixed {$1.00} revenue stamps on each page and initialed next to redacted sections. On the final page, I endorsed the contract as follows : " WITHOUT RECOURSE PAY TO THE ORDER OF TOYOTA MOTOR CREDIT CORPORATION '' Both my mother ( a co-signer ) and I signed the contract before a notary public, solidifying the instruments legitimacy. On XX/XX/XXXX, I sent this registered security via Registered Mail ( XXXX ) to Toyotas corporate headquarters, with Return Receipt ( XXXX XXXX XXXX XXXX XXXX XXXX ), in care of XXXX XXXX, then Senior Vice President and CFO. This was a lawful tender of payment, thereby satisfying the alleged debt in full. 

Bad Faith and Dishonored Payment ( XXXX - XX/XX/XXXX ) Despite Toyotas acceptance of my instrument, XXXX failed to acknowledge the debt discharge and continued their unlawful collection attempts. On XX/XX/XXXX, I sent a Breach of Contract and Discharge of Obligation Notice ( Exhibit B ), reminding them of their dishonor. Regardless, I continued making monthly payments in good faith. 
In XX/XX/XXXX, I became aware that XXXX  was falsely insisting on payment in U.S. dollars only, despite never returning my original tender. I sent a Cease and Desist Notice, notarized by two separate notaries, demanding that XXXX halt all collection attempts and remove any negative credit reporting. XXXX ignored my demand, continued their unlawful collection practices, and falsely reported to credit bureaus, damaging my credit standing irreparably. ( Exhibit C ) Unlawful Repossession Attempts ( XXXX - XX/XX/XXXX ) On XX/XX/XXXX, two individuals attempted to repossess my vehicle from my home, claiming I was behind on payments. I calmly requested proof of XXXX legal right to repossess, which they failed to provide. Lacking sufficient evidence, they released the vehicle. This was caught on video ( Exhibit D ). 
Later in XX/XX/XXXX, another unknown individual in a white pickup truck trespassed on my property, surveilling my vehicle in what appeared to be a second illegal repossession attempt. Upon noticing my presence, they fled ( Exhibit D-2 ).

Despite my continued communication and documentation, XXXX issued a charge-off on my account, further impacting my credit score. I requested a 1099-C, but XXXX explicitly refused to provide it ( Exhibit F ). 

A XXXX search conducted through the XXXX Secretary of State revealed that XXXX no longer had a security interest in the vehicle, yet the XXXX XXXX refused to release my vehicle title, insisting that I provide a lien release letter from XXXX ( Exhibit G ). This constitutes deliberate collusion and obstruction by the DMV in facilitating XXXX fraudulent activities. 

Illegal Seizure and RICO Violations ( XX/XX/XXXX ) On the night of XX/XX/XXXX, my vehicle was stolen from my property under the cover of darkness, orchestrated by XXXX XXXX XXXX XXXX, and Crompton Recovery XXXX This final act of extortion, theft, and fraudulent repossession was carried out despite : Failure to initiate mandatory arbitration, as required in the Retail Installment Sales Contract ( Exhibit A, pg. 5 ) Lack of legal authority to repossess, given that my original tender satisfied the debt No existing lien on the title, as confirmed by the UCC-11 search Violation of the Fair Debt Collection Practices Act ( FDCPA ), Truth in Lending Act ( TILA ), and the Uniform Commercial Code ( UCC ) This constitutes racketeering ( RICO violations ), as multiple parties conspired to defraud me, extort payments, and unlawfully seize my property. ( Exhibit D-3 ) Legal Violations & Supporting Codes Uniform Commercial Code ( UCC ) Violations UCC 3-603 Tender of payment discharges obligation UCC 9-609 Secured party may not breach the peace in repossession UCC 1-308 Reservation of rights under commercial law UCC 9-610 Improper disposition of collateral Federal Laws Violated Fair Debt Collection Practices Act ( FDCPA ) Illegal collection practices Truth in Lending Act ( TILA ) Failure to provide accurate disclosures RICO ( 18 U.S.C. 1962 ) Criminal conspiracy in fraudulent repossession Bill of Exchange Act Improper handling of negotiable instruments ( Refer to attached Exhibits A-I for supporting documentation. ) ( Exhibit D, D-2 & D3 of files exceeding 10MB. These are mp4 files showing the Repossession attempts & the Robbery of my vehicle. These files will be readily available to any on who request them for viewing via email ) Contact : XXXX XXXX

Company response to consumer: Closed with explanation