Consumer complaint received 2024-12-20 00:00:00
Product: Mortgage — Home equity loan or line of credit (HELOC)
Issue: Trouble during payment process — Lien release
Company: Mr. Cooper Group Inc.
State: TX

Complaint narrative:
Dear CFPB and CFPB Ombudsman : I am requesting a prompt review of the facts of my case that reveal the collusion between XXXXXXXX XXXX, Nationstar and their attorneys XXXX XXXX with ( XXXX XXXX ) and XXXX XXXX XXXX XXXX XXXX ) to conceal the XXXXXXXX XXXX and Nationstar scheme to falsely allege against me, a FAKE delinquent mortgage payment for XX/XX/XXXX to unlawfully obtain a foreclosure order and accomplish the theft of my real property while I was a loan compliant borrower. 

I am involved in a federal lawsuit against XXXXXXXX XXXX  and their loan servicer Nationstar in the United States XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX ( Federal Lawsuit ) ( See XXXX XXXX XXXXXXXX ) ( XXXX ) XX/XX/XXXX live Complaint ). 

The federal lawsuit is currently STAYED and INACTIVE in relevant part following XXXX XXXXNationstar attorney XXXX XXXX XXXX XXXX motion to stay the litigation. The XXXX entered a TEXT STAY ORDER on XX/XX/XXXX. 
( See XX/XX/XXXX Email from XXXXXXXX XXXX attorney XXXX XXXX to XXXX ). 

Prior to the entry of the STAY ORDER, I filed a Rule XXXX ( b ) Motion on XX/XX/XXXX. 
( See PACER ( XXXX ) XX/XX/XXXXXXXX XXXX XXXXXXXX XXXX Rule XXXX ( b ) ( XXXX ) Motion ). 

Among other things, I alleged the XX/XX/XXXX DEFAULT ORDER ( Cause No. XXXX ) obtained by XXXXXXXX XXXX  is void XXXX XXXX and my evidence is undisputed that : 1 ) I was never delinquent with my loan ; 2 ) I was never served the original Rule 736 Lawsuit filed by XXXXXXXX XXXX in the state court in XXXX XXXX, XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXXXXXX XXXX XXXX XXXX XXXXXXXX Lawsuit ) at the out of state Indiana address I provided in writing to the XXXXXXXX XXXX  loan servicer XXXX XX/XX/XXXX and XX/XX/XXXX that was two months prior to XXXXXXXX XXXX filing their XX/XX/XXXX Rule XXXX Lawsuit. Therefore, I was denied constitutional due process protections. XXXX XXXX filed a response to my Rule XXXX motion and filed no evidence XXXXXXXX XXXX served me the Rule XXXX lawsuit ; XXXX ) XXXX XXXX made a patently false XX/XX/XXXX delinquency allegation against me in their Rule XXXX Application For Foreclosure for the state court to rely on. In stark contrast, the XXXXXXXX XXXX loan servicer records at entry dated XX/XX/XXXX showed I was never delinquent with my loan or the XX/XX/XXXX loan payment ; ( See PACER ( XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 

XXXX ) XXXXXXXX XXXX  unlawfully obtained a state court XX/XX/XXXX DEFAULT ORDER permitting foreclosure in Cause No. XXXX. Prior to foreclosure, while I was living in Indiana, they changed the locks on my property and removed my personal property ; XXXX ) XXXXXXXX XXXX unlawfully conducted a XX/XX/XXXX foreclosure sale in connection with my property commonly known as XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX  without mailing me notice of the foreclosure sale at my out of state Indiana address as required by the Default Order and as required pursuant to Texas XXXX XXXX XXXX ( b ). XXXXXXXX XXXX filed a response to my Rule XXXX motion and filed no evidence XXXX XXXX mailed me notice of the foreclosure sale ; XXXX ) XXXXXXXX XXXX filed multiple eviction lawsuits between XXXX and XXXX trying to evict me from my real property. ( See live Complaint ) ; XXXX ) XXXX XXXX forcible detainer attorney made patently false representations in the eviction court and falsely alleged the federal court was reviewing a bankruptcy issue I asserted against XXXXXXXX XXXX when there are no bankruptcy issues I raised as to XXXXXXXX XXXX. I filed a motion for sanctions on XX/XX/XXXX in the federal court to show the XXXX XXXX and their attorneys continuing false representation asserted against me in multiple courts to aid in the theft of my real property. 

( See XXXX XXXX XXXX To Lift Stay To File Motion For Inherent Court Sanctions ) ; XXXX ) XXXX XXXX attorney XXXX XXXX XXXX aided his client in concealing relevant evidence during discovery in litigations that showed XXXX XXXX never served me the Rule XXXX Lawsuit and XXXXXXXX XXXX never mailed me notice of the XX/XX/XXXX foreclosure sale to my XXXX address as required by the XXXX Default Order and the Texas XXXX XXXX XXXX ( b ). Through discovery in Cause No. XXXX, XXXX XXXX  and Nationstar responded that all their records were confidential and not subject to disclosure ; ( See XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX and Nationstar XXXX XXXX XXXX XXXX No. XXXX ). 

XXXX ) XXXX BANK former attorney XXXX XXXX XXXX knowingly aided his client XXXXXXXX XXXX  in concealing relevant evidence during litigations that showed XXXXXXXX XXXX never served me the Rule XXXX Lawsuit and/ that XXXX XXXX never mailed me notice of the XX/XX/XXXX foreclosure sale to my XXXX XXXXXXXX as required by the XXXX Default Order and the XXXX XXXX XXXXXXXX XXXX ( b ) ; and XXXX ) XXXX XXXX former attorney XXXX XXXX XXXX aided his client XXXXXXXX XXXX in concealing relevant evidence during litigations that showed XXXX XXXX  falsely alleged a FAKE XX/XX/XXXX default in their Rule XXXX Lawsuit when the XXXXXXXX XXXX loan servicer records showed I timely remitted the XX/XX/XXXX payment. 

Given the above facts, there has been a cloud on my title for over THIRTEEN YEARS that has deprived me from enjoying, developing and selling my property. By way of this complaint, I am requesting the U.S. Treasury, FTC and CFPB order XXXX XXXX and their loan servicer Nationstar to provide me the following documents to resolve this litigation dispute as follows : 4 ) Evidence of the Certified Mail certificate showing XXXXXXXX XXXX mailed me the Rule XXXX Lawsuit that they filed in the XXXX XXXX, XXXX XXXXXXXX XXXX state court in Cause No. XXXX ) at my XXXX address : XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX 

5 ) Evidence showing XXXXXXXX XXXX filed in the state court pursuant to the XXXX Texas Rules of Civil Procedure, notice that they mailed me the Rule XXXX Lawsuit at XXXX XXXX XXXX XXXX, XXXXXXXX XXXX XXXXXXXX. 

XXXX ) Evidence of the Certified Mail certificate showing that XXXXXXXX XXXX mailed me the Texas XXXX XXXX XXXX ( b ) notice of the XX/XX/XXXX foreclosure sale at my XXXX address : XXXX XXXX XXXX XXXX, XXXX, XXXX XXXX 

I hope this information with documents attached will assist you in demanding a criminal investigation of this matter with the U.S. Treasury and the FTC. If you require additional information, please feel free to reach out and I will be available to assist. 

Respectfully Submitted, XXXX XXXX XXXX

Company response to consumer: Closed with explanation