Consumer complaint received 2025-09-01 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Source Receivables Management LLC
State: FL

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX, FL XXXX Email : XXXX Phone : XXXX XXXX To : XXXX  XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX Subject : Account Source Receivables Management Account # : XXXX To Whom It May Concern, I am writing regarding the above-referenced collection account reported by Source Receivables Management XXXX XXXX XXXX XXXX on my XXXX credit file. Your prior response requesting additional identity verification does not excuse XXXX  from its obligations under federal law to investigate, correct, or delete inaccurate information. 

Disputed Account Details : Source Receivables Management, Account # : XXXX, XXXX XXXX XXXX {$290.00} Legal Violations : FCRA 611 ( 15 U.S.C. 1681i ) Duty to Reinvestigate XXXX  is legally required to conduct a reasonable reinvestigation of disputed items within 30 days. The collection account is unverified, with no documentation proving its existence, assignment, or validity. XXXX failure to delete or mark unverifiable information is a direct violation. 

FCRA 607 ( b ) & 1681e ( b ) Maximum Accuracy Requirement XXXX  is mandated to maintain the maximum possible accuracy of all information reported. Reporting an account without verification constitutes a material inaccuracy, causing financial harm and reputational damage. 

FDCPA 809 ( a ) Debt Validation As Source Receivables Management has not provided sufficient evidence of the debt or proof of authority to collect, continued reporting violates the Fair Debt Collection Practices Act and subjects XXXX  to liability under FCRA for publishing unverifiable information. 

SHAM Act Misrepresentation and Manipulation By reporting unverifiable and unsubstantiated collections, XXXX  is complicit in credit profile manipulation, constituting reckless misrepresentation. 

Also my only address is XXXX XXXX XXXX XXXX, FL XXXX all other associated address need to be removed immediately. 

Emotional & Financial Harm : The continued reporting of this unverified account has caused : Denial of credit and increased loan/insurance rates XXXX XXXX and reputational harm Tangible financial hardship Demand for Immediate Action : XXXX  is hereby ordered to : Delete the account ( XXXX ) immediately from my credit report. 

Cease reporting this collection until full validation is provided. 

Provide written confirmation of deletion within 15 calendar days of receipt. 

Legal Consequences of Noncompliance : Failure to comply will result in : Filing an updated CFPB complaint Reporting to the Federal Trade Commission ( FTC ) and State Attorney General Pursuing legal action under FCRA 1681n & 1681o, FDCPA 809, SHAM Act, and applicable state consumer protection statutes for statutory, actual, and punitive damages Final Warning : No contract = no lawful reporting. No validation = FDCPA violation. Reporting unverifiable debt = FCRA violation. Continued reporting constitutes willful noncompliance and exposes XXXX  to legal and financial liability. 

Sincerely, XXXX XXXX XXXX XXXX XXXX XXXX XXXX, FL XXXX Email : XXXX Phone : XXXX

Company response to consumer: Closed with explanation