Consumer complaint received 2024-01-22 00:00:00
Product: Checking or savings account — Checking account
Issue: Managing an account — Problem using a debit or ATM card
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
State: PA

Complaint narrative:
Dear Cfpb I'm sending this correspondence as a concerned consumer I was defrauded by one of Bank of America 's account holder XXXX XXXX XXXX I was informed that Bank of America has sent the funds back to the originator which is my bank XXXX Bank my {$170000.00} dollars that Bank Of America stated to XXXX XXXX XXXX, I have that on two recordings which I can provide to Cfpb, also XXXX Bank sent the first communication on XX/XX/2023 an several since then no response from Bank of America so I sent several emails to XXXX XXXX XXXX XXXX Bank Of America  explaining the situation which I can forward all my emails that were sent to him and his subordinates with no response for the last 8 months Bank Of America will not respond to XXXX Bank request to return my {$170000.00} dollars that their Harmless Department and Legal Department stated has returned the funds to the originator XXXX Bank haven't received any funds back from Bank Of America, this has been happening to a lot of consumers of colors dealing with Bank Of America people are being defrauded by their account holders an not getting their funds returned back to them after Bank of America close their investigation refusing to respond to the victims of fraud and their bank request to return their account holders funds this is a major issue with Bank of America as a whole! I can prove my case please help me and others like me who wants justice! I have provided audio recordings of Bank Of America representatives stating that my funds were sent back to the originator XXXX Bank, however XXXX Bank hasn't received any funds back from Bank Of America. 

Please don't hesitate to contact me at anytime with any questions. 

-- -- - Forwarded message -- -- -- -- - From : XXXX XXXX XXXX Date : XXXX XXXX XXXX XXXX XXXX XXXX  Subject : Investment Funds To : XXXX, XXXX, XXXX Dear XXXX XXXX Bank of America XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXXXXXX XXXX I am sending this correspondence to see if an when Bank Of America will release and return my investment funds back to me! Please let me give a little background on this situation, I was introduced to a potential investment opportunity by investing in XXXX XXXX XXXX out of XXXX I was assured that this was a great opportunity for me! so I took the chance invested {$180000.00} I made a deposited into XXXX XXXX XXXX Bank Of America account on XX/XX/2023 as I was instructed by XXXX XXXX XXXX! only to come back from my XXXX XXXX vacation on XX/XX/2023 to be told by XXXX XXXX XXXX that the account is under investigation so I did my own investigation XXXX XXXX XXXX is a fairly new company which I had no ideal no way I would have ever given them {$180000.00}! also the account is only a year old, I believe they were trying to defraud me! My many thanks to Bank of America for doing it's investigation! However it have been over 90 days, I'm asking respectfully that Bank Of America return my investment funds back to my Chase account from my understanding that XXXX XXXX XXXX has taking {$10000.00} out leaving {$170000.00} left please forward the remaining balance by check or wire to XXXX Bank, I apologize for any inconvenience that this situation may have caused Bank Of America, below I have provided XXXX XXXX XXXX Bank Of America Account Coordinates a copy of my cashier 's check and my XXXX Bank Account Coordinates. Fyi a dear friend of mine XXXX XXXX XXXX Desk at the XXXX XXXX wants to interview me and story about my situation with Bank Of America! I refuse the offer at this moment because this can be resolved between myself and Bank Of America for now! 

Please don't hesitate to contact me if you have any questions or concerns! 

Bank name : BANK OF AMERICA Name on account : XXXX XXXX XXXX Account number : XXXX Routing XXXX XXXX XXXX : XXXX Owner address : XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX XXXX : XXXX XXXX Bank XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation