Consumer complaint received 2024-05-31 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: TX

Complaint narrative:
I have reached out to Transunion on numerous occasions to correct my XXXX account. My date of last payment and account balance is inaccurate. According to TransUnion, my last payment was made on XX/XX/2024. This reporting is erroneous, deceptive, and false. My balance is also not accurate, The FCRA states that CRA should be reporting accurate information on a consumer 's file, if not then this needs to be deleted. See Below : The Fair Credit Reporting Act ( FCRA ) establishes regulations to ensure that accurate and fair information is reported in a consumer 's credit file. Here are the key regulations under the FCRA : Accuracy of Information : Credit reporting agencies ( CRAs ) must follow reasonable procedures to assure the maximum possible accuracy of the information they report. 
Information reported to CRAs must be accurate and updated regularly to reflect the consumers current status.

Consumer Rights : Consumers have the right to request and obtain all information about them in the files of a CRA once a year, free of charge.

Consumers can dispute incorrect or incomplete information in their file. CRAs must investigate disputes, typically within 30 days, and correct any inaccuracies.

Obligations of Furnishers : Companies that provide information to CRAs ( furnishers ) must provide accurate information and correct any information they find to be inaccurate.

Furnishers must not report information they know to be inaccurate or have reasonable cause to believe is inaccurate.

Notification of Disputes : When a consumer disputes information with a CRA, the CRA must notify the furnisher of the disputed information.

The furnisher must investigate the dispute and report the results back to the CRA. If the information is found to be inaccurate, it must be corrected or deleted.

Limitations on Reporting : The FCRA limits the time period that adverse information can be reported. For most types of information, the limit is seven years, except for bankruptcy information, which can be reported for up to 10 years.

CRAs can not report outdated information such as debts that are beyond the statute of limitations.

Consumer Consent : A CRA may only provide a consumers credit report to those with a valid need, usually to consider an application for credit, employment, insurance, or renting a home.

Consumers must give written consent for reports to be provided to employers or prospective employers.

Identity Theft Protections : The FCRA provides specific protections for victims of identity theft, including the right to place fraud alerts on their credit reports and the right to block fraudulent information resulting from identity theft.

Enforcement and Remedies : Consumers have the right to sue CRAs, users of credit information, and furnishers of inaccurate information in federal or state court for violations of the FCRA.

Consumers may be entitled to actual damages, statutory damages, and punitive damages in cases of willful noncompliance, along with attorney fees and costs.

These regulations are designed to promote accuracy, fairness, and privacy of information in the files of CRAs, ensuring that consumers are treated fairly in credit transactions and other situations where their credit report is used.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief