Consumer complaint received 2025-03-18 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: EQUIFAX, INC.
State: GA

Complaint narrative:
Equifax Information Services LLC XXXXXXXX XXXX XXXX XXXX XXXXXXXX RE : Request to Block Fraudulent Information Due to Identity Theft & Inability to Access My Equifax Credit Report Dear Equifax, I am writing to formally request the immediate blocking and removal of fraudulent information on my credit report due to identity theft. I also need to bring to your attention that I have been unable to access my Equifax credit profile despite multiple attempts and discussions with your representatives. This further supports my claim of identity theft, as unauthorized accounts have been opened in my name. 

Despite repeated requests, my personal information has not been updated as required by law. This failure to act has directly violated my rights under the Fair Credit Reporting Act ( FCRA ) and other consumer protection laws. 

As a consumer protected by federal law, I demand the following actions to ensure the accuracy and privacy of my information : Full Legal Name : Please ensure my full legal name is displayed as XXXX XXXX only. 

Address Update : Remove all outdated and irrelevant addresses from my credit report. 

The only address I request to be included is : XXXX XXXX XXXX, XXXX XXXX, XXXX  XXXX. 

Phone Numbers : Please delete all phone numbers currently listed on my report. 

Social Security Number & Date of Birth : For privacy reasons, please remove my Social Security number and date of birth from being displayed on my credit report. 

Employer Information : Please delete all employer details currently listed on my report. 

Access to My Credit Report : I demand an immediate resolution to my inability to access my Equifax credit report and an explanation of why I have been denied access. 

Data Breach Impact & Failure to Protect My Information I was a victim of multiple data breaches that resulted in my personal information being compromised, including : The Equifax breach ( XXXX ) XXXX XXXX Social Security numbers, DOBs, and addresses exposed. 

The XXXX breach ( XXXX ) XXXX XXXX customer records leaked, including passport numbers. 

The XXXX breach ( XXXX ) Millions of Social Security numbers and credit histories exposed. 

Due to these breaches, fraudulent accounts were opened in my name. Despite repeated requests to update my personal information and place fraud alerts, Equifax has failed to act, leaving me vulnerable to further fraud. Additionally, Equifax has refused to provide the method of verification for disputed accounts, violating my consumer rights under multiple laws, including : 15 U.S.C. 1681i ( a ) ( 6 ) Failure to provide the method of verification. 

15 U.S.C. 1681c-2 Failure to block fraudulent information upon request.

15 U.S.C. 1681b ( g ) Failure to properly safeguard personal data.

15 U.S.C. 1681s-2 Failure of data furnishers to ensure accuracy in reporting. 

Disputed Accounts & Inconsistencies I am formally disputing the following inaccuracies on my credit report, as they contain discrepancies among XXXX, XXXX, and Equifax. These inconsistencies indicate potential identity theft and/or reporting errors that require immediate investigation and correction :

Company response to consumer: Closed with non-monetary relief