Consumer complaint received 2025-12-29 00:00:00
Product: Debt or credit management — Debt settlement
Issue: Unauthorized withdrawals or charges — 
Company: NATIONAL DEBT RELIEF LLC
State: FL

Complaint narrative:
Approximately 2 to 3 months ago I reached out to National Debt Relief actually I was trying to apply for a loan and was redirected to them and signed a contract with them that went against everything they told me to write down that they were providing the services for. They told me that I would be getting deposits into my checking account in the amounts of {$290.00} twice a month. I was told that this money was to pay off my creditors after they get them to lower my settlement amount. Every attempt that was made to withdraw money from my account was labeled as direct deposit because they knew that they lied to me and told me they would be doing deposits. Well this morning at approximately XXXX a.m. on XX/XX/year> I woke up in the middle of a dead sleep checked the notifications on my phone and found three more failed deposits on my checking account. I reached out to the bank and explained it to them everything that's been going on for the past several months. They investigated and told me that although the description of the transaction says deposit they are actually debits and withdrawal attempts. This company provided me a copy of a document that was already provided to me by the XXXX XXXX XXXX  circuit of courts stating that a creditor had settled in court without me being present even though the same company, XXXX, already sent wage garnishments to my place of employment as well as to my financial institution and against my consent without my permission the company withdrew {$6000.00} from my checking and savings account combined. The credit union, Suncoast credit Union, must have shared my balance information with them as the day before they approved me for a {$5000.00} loan which they deposited into my account, my savings account, and the very next day the exact balance dollar amount from my savings account was 100 % withdrawn with the description wage garnishment. Also with the same financial institution, XXXX XXXX XXXX, I received my employment direct deposit check and the very next day the exact dollar amount of my deposit was withdrawn from my checking account. I have been unemployed for the past 2 months going on 3 months without any income nor access to my money due to all of these illegal activities that these companies placed against me. I am taking my extremely large case to court where I will personally XXXX each and every individual and creditor and collector and Bank involved. XXXX has illegally settled my same debt with XXXX XXXX via themselves and National Debt Relief. XXXX financial started harassing me 3 years ago and had used illegal actions and scare tactics intimidation to get several other financial institutions on board and participating right along with them. They have illegally over 20 times in the past 2 months attempted to withdraw {$150.00} from several of my banking institutions. My rights, money, and mental health were stolen and or abused and taken advantage of for too long now. Every single one of these companies is going way way down. I have mountains of proof. Also, the XXXX XXXX, XXXX  circuit courts have failed to issue the legal documents necessary for XXXX XXXX XXXX to unfreeze my remaining funds they froze without my authorization or prior knowledge.

Company response to consumer: Closed with explanation