Consumer complaint received 2018-04-19 00:00:00
Product: Mortgage — VA mortgage
Issue: Struggling to pay mortgage — 
Company: WELLS FARGO & COMPANY
State: GA

Complaint narrative:
Yesterday, my complaint was closed as Wells Fargo lied about several facts. First Wells Fargo is claiming that XXXX XXXX is an investor of my loan which is never the case on any loan as they stated on XX/XX/XXXX,  with XXXX XXXX 's " Loan Modifications Frequently Asked Questions '' question number 2, and 2nd paragraph " If XXXX XXXX is listed as the investor in XXXX, does that mean that XXXX XXXX can modify the loan? '' " No, XXXX XXXX is the guarantor of XXXX XXXX XXXX. Although XXXX XXXX is listed as the " investor '' on the XXXX XXXX XXXX, this is for the purpose of allowing XXXX XXXX to notify and instruct XXXX when there is an issuer default. Although XXXX  uses the terminology on its systems, XXXX XXXX is not an investor. XXXX XXXX does not buy or sell home mortgage, nor is it the investor or owner of the securities it guarantees. '' XXXX  XXXX XXXX ( XXXX ) did default on XX/XX/XXXX, when they were seized by the XXXX and declared a " failed bank '' on that day. XXXX was a defunct bank that could not pay its bills and Wells Fargo Bank illegally can not make take the mortgage loan payments and pay the XXXX investors who purchased the XXXX nor can they pay the payments to XXXX XXXX. Wells and XXXX relationship ended with XXXX on or before the bank collapsed. 

Wells Fargo or XXXX XXXX did not have " No Standing '' to foreclose as they were not the purchaser of the debt and under UCC9 must have had to produce proof of purchase, with XXXX XXXX admits in its XX/XX/XXXX update Question Statement, the blank endorsed Note that I am providing has XXXX XXXX XXXX ( XXXX ) VP XXXX XXXX XXXX endorsing the loan to XXXX and when the loan was placed into the XXXX XXXX on XX/XX/XXXX, when it was approved XXXX VP XXXX XXXX XXXX endorsed the loan in blank as all XXXX pooled loan must be. Wells Fargo knows this to be a fact as a lender/issuer of its XXXX XXXX. 

Enclosed is a letter from the FDIC stating the verification of the XX/XX/XXXX, sale from XXXX to XXXX. Wells Fargo said they did not pay me {$6000.00} for not processing my HAMP and VA HAMP yet check number XXXX from the Fund 1 Independent Foreclosure Review Payment QSF Loan Servicer : Wells Fargo clearly paid the {$6000.00}. 

Wells Fargo did not read circular XX/XX/XXXX that clearly states the effective date of XX/XX/XXXX, for the start of the VA HAMP! Wells Fargo said the program was not available when I was applying, however, I did request the program and was not foreclosed until 45 days after the start of the program that mandated a review of the program! 

The Deed of Trust is invalid as it was only delivered to the XXXX County Register of Deeds Office 21 days after XXXX sold the loan on XX/XX/XXXX. XXXX did not attempt to record an Assignment of Deed of Trust because it was illegal, yet they still owned the debt, however, the loan was an unsecured loan. 

Wells Fargo had the same law firm XXXX XXXX XXXX XXXX that was guilty of creating a forged Title in the XXXX v. Wells Fargo and XXXX XXXX, the head attorney of the foreclosure Dept in XXXX XXXX moonlighting as an Assistant Secretary for XXXX forged the Assignment of Deed of Trust placing Wells as the owner of the debt on XX/XX/XXXX, XX/XX/XXXX making it appeared that XXXX was not in the chain of ownership and that XXXX sold the debt to Wells Fargo as only the " Holder in due course '' can be in title. Wells Fargo can not be in title for any reason other than owning the debt which they can not as with the XXXX case prove ownership. 

Wells Fargo the criminal that forged over 3.5 million accounts, paid {$1.00} XXXX to the FHA for forging FHA document, violated Servicemember/Veterans on three occasions paying out hundreds of millions. Now with the XXXX government FHA & VA loan borrowers they are once again violating the law! 

Wells Fargo Bank, again and again, hires personnel that are unable to understand the situation as they don't have the experience need as with the person handling the complaint yesterday!

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation