Consumer complaint received 2024-07-15 00:00:00
Product: Student loan — Private student loan
Issue: Dealing with your lender or servicer — Received bad information about your loan
Company: Navient Solutions, LLC.
State: OR

Complaint narrative:
I submitted my XXXX XXXX application on XX/XX/XXXX and received a denial letter without any information as to why or an option for appeal on XX/XX/XXXX. 
On XX/XX/XXXX I received an email from Navient that my loans are moving to XXXX. I provided more than enough information on my XXXX XXXX including both judgements against the school for misleading its students in the profession and opportunities they would be given had they completed the program and received an XXXX XXXX instead of getting a XXXX that was a less expensive option. 
Thousands of students were scammed by Navient into taking out predatory private loans with co signers to attend for profit online schools such as the one I attended, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX. As a matter of fact, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX was investigated Because of the numerous claims of fraud and misconduct it was a part of the consumer fraud class action schools. I was able to file a XXXX XXXX claim with the XXXXXXXX XXXX XXXX against XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX and my Fed. loans of {$23000.00} were XXXX and my credit repaired. My Borrower Defense Claim was also part of the XXXX XXXX XXXXXXXX settlement for which I was a full class member. I am aware that Navient was sued by XXXX state XXXX regarding their predatory loans to attend these online for-profit schools and that XXXX XXXX/Navient were a " preferred '' lending company in a " deal '' with these schools during the early XXXXXXXX XXXX. These private loans with a high risk of default were part of a package deal offered to " for profit online schools ''. But loans made to students in states outside of the agreement, or those who were not in default for 7 months or more during a " specific '' time frame, were excluded. I am sure this was a big win for Navient, but what a sham of a settlement deal for the rest of borrowers scammed into taking loans to at least XXXX for profit online schools. After the XXXX settlement, didn't Navient also get out of the Federal student loan business due to scrutiny from lawmakers and borrower advocates? Didn't Navient have to pay restitution to the Federal student loan borrowers for not informing students of XXXX payments students could have enrolled in, but instead steered toward forbearance? Furthermore, hasn't Navient been sued at least a half dozen times for other predatory loan practices and illegal collection practices? I am also aware of a " pilot '' program by which Navient is sending out " applications '' to select students who may have filed Borrower Defense claims against their schools and were approved. This application is a sham. Why do we need to prove anything? Navient knows who we are. Under the FTC " Holder Rule '' Navient is liable for giving predatory loans in connection with online for-profit schools. Time is running out for Navient to do right by students who were scammed into taking out private loans to attend online for profit colleges who have committed misconduct and misrepresented themselves to the public to entice students to enroll. XXXX XXXX XXXX has sent a letter to Navient 's CEO asking to discharge these loans NOW! It's time Navient do the right thing and discharge all these predatory private loans made to attend online for profit schools NOW!

Company response to consumer: Closed with explanation