Consumer complaint received 2026-02-20 00:00:00
Product: Debt or credit management — Debt settlement
Issue: Unauthorized withdrawals or charges — 
Company: Americor Funding, LLC
State: GA

Complaint narrative:
I am filing this complaint because XXXX is attempting to withdraw funds from my account after the completion of my agreed XXXX debt resolution term, despite my explicit written and verbal revocation of authorization, and has failed to resolve my final account within the agreed timeframe. 

I enrolled in XXXX debt resolution program in XX/XX/XXXX under a XXXX agreement, with a scheduled completion date of XX/XX/XXXX. I have made every payment on time for nearly XXXX years and have paid approximately {$30000.00} into the program. 

The core promise of the program, as presented at enrollment, was that all enrolled credit card accounts would be negotiated and settled within the XXXX term. This understanding was a deciding factor in my decision to hire XXXX. 

As I approach the end of my term, XXXX has : a. Failed to resolve my final remaining account ( XXXX ) despite having nearly the entire program duration to do so. 
b. Scheduled ACH drafts beyond XX/XX/XXXX, after my contractual term ends. 
XXXX Ignored my explicit refusal to authorize any payments beyond XX/XX/XXXX. 
d. Provided repetitive and unsupported excuses for why my account can not be resolved within the agreed term. 

On XX/XX/XXXX, I spent over XXXX hour on the phone with XXXX representatives reiterating that I do not authorize any drafts beyond my XXXX term. Despite this, XXXX continued to suggest that I may be required to pay beyond XX/XX/XXXX. 

That same day, I sent formal written notice revoking authorization for any postterm withdrawals and demanding cancellation of all drafts scheduled after XX/XX/XXXX. XXXX has not acknowledged or responded to this written notice. 

Americors continued scheduling of drafts after XX/XX/XXXX constitutes an attempt to withdraw funds without authorization, which is particularly concerning given that : a. Authorization has been explicitly revoked in writing b. The withdrawals fall outside the agreed program term XXXX has not produced any contractual provision allowing unilateral extensions I respectfully request that the CFPB require XXXX to : a. Immediately cancel all scheduled ACH drafts after XX/XX/XXXX b. Provide written confirmation that no funds will be withdrawn beyond my XXXX term XXXX Honor the original agreement by resolving my remaining account within the contracted timeframe d. Cease any attempts to impose extensions or additional payments without my consent I am prepared to provide the following documentation : a. My written revocation of authorization dated XX/XX/XXXX b. Prior correspondence from XXXX proposing additional drafts XXXX Proof of ontime payments throughout the XXXX term d. Call notes and timelines documenting XXXX refusal to resolve the issue I have upheld every obligation required of me under this agreement. Americors actions now place the burden and risk on the consumer after full compliance with the program. I am seeking the CFPBs assistance to ensure this matter is resolved fairly, lawfully, and in accordance with the original agreement. 

Thank you for your attention to this matter. 

XXXX XXXX XXXX

Company response to consumer: Closed with explanation