Consumer complaint received 2025-04-02 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: IL

Complaint narrative:
Account Info Account Name XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX Account Type Collection Responsibility Individual Date Opened XX/XX/XXXX Status Collection account. {$610.00} past due as of XX/XX/XXXX. 
Status Updated XX/XX/XXXX Balance {$610.00} Balance Updated XX/XX/XXXX Recent Payment - Monthly Payment - Original Balance {$610.00} Highest Balance - Terms - On Record Until XX/XX/XXXX Payment History XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Collection Payment history guide Collection as of XX/XX/XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  {$610.00} {$0.00} {$0.00} Additional info The original amount of this account was {$610.00} Comment Current : Account previously in dispute - investigation complete, reported by data furnisher Previous : None Reinvestigation Info This item was updated from our processing of your dispute in XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX Account Type Lease Responsibility Individual Date Opened XX/XX/XXXX Status Account charged off. {$1500.00} written off. {$1500.00} past due as of XX/XX/XXXX. 
Status Updated XX/XX/XXXX Balance {$700.00} Balance Updated XX/XX/XXXX Recent Payment - Monthly Payment - Original Balance {$950.00} Highest Balance - Terms 12 Months On Record Until XX/XX/XXXX Payment History XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX This account is scheduled to continue on record until XXXX XXXX Histories Date Balance Scheduled Payment Paid XX/XX/XXXX {$700.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$700.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$700.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$700.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$700.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$700.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$700.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$700.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$700.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$700.00} {$0.00} {$0.00} on XX/XX/XXXX XXXX XXXX {$700.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$700.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$700.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$700.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$700.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$700.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$700.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$940.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$700.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$700.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$700.00} {$0.00} {$0.00} on XX/XX/XXXX XXXX XXXX {$700.00} {$0.00} {$0.00} on XX/XX/XXXX Comment Current : Early termination/balance owing. 
Previous : Early termination/balance owing. 
Invalid date, Invalid date, Invalid date, Invalid date, Invalid date, Invalid date, Invalid date, Invalid date, Invalid date, Invalid date, Invalid date, Invalid date, Invalid date, Invalid date, Invalid date, Invalid date, Invalid date, Invalid date, Invalid date, Invalid date, Invalid date, Invalid date, Invalid date, Invalid date Reinvestigation Info This item remained unchanged from our processing of your dispute in XXXX XXXX XXXX XXXX XXXX XXXXXXXX Account Type Charge Card Responsibility Individual Date Opened XX/XX/XXXX Status Account charged off. {$660.00} written off. 
Status Updated XX/XX/XXXX Balance {$0.00} Balance Updated XX/XX/XXXX Recent Payment - Monthly Payment - Credit Limit {$300.00} Highest Balance {$660.00} Terms - On Record Until XX/XX/XXXX Payment History XXXX XXXX J XXXX F XXXX M XXXX A XXXX M XXXX XXXX CO XXXX CO A ND XXXX ND O ND XXXX ND XXXX CO XXXX Current / Terms met XXXX Past due 30 days XXXX Past due 60 days XXXX Past due 90 days XXXX Past due 120 days XXXX Past due 150 days XXXX Past due 180 days CO Charge off ND No data for this period Payment history guide Charge Off as of XX/XX/XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXhis account is scheduled to continue on record until XX/XX/XXXX. Balance Histories Date Balance Scheduled Payment Paid XX/XX/XXXX {$0.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$660.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$660.00} {$0.00} {$0.00} on XX/XX/XXXX XXXX XXXX {$600.00} {$40.00} {$0.00} on XX/XX/XXXX Additional info Between XXXX XXXX and XX/XX/XXXX, your credit limit/high balance was {$300.00} Comment Current : Purchased by another lender. 
Previous : Purchased by another lender. 
Invalid date Account closed at credit grantor 's request.

Invalid date, Invalid date Reinvestigation Info This item remained unchanged from our processing of your dispute in XXXX XXXX.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation