Consumer complaint received 2025-03-11 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis
State: NC

Complaint narrative:
Re : Complaint Regarding Inaccurate Reporting by XXXX and Request for Investigation Dear Sir/Madam, I am writing to formally file a complaint against XXXX regarding the inaccurate reporting of my personal financial information. The inaccurate information being reported has had a direct impact on my credit score and my ability to access credit under reasonable terms. 

Account Details : Your Full Name : XXXX XXXX Address : XXXX XXXX XXXX XXXX, NC XXXX Date of Birth : XX/XX/XXXXXXXX  Social Security Number ( Last Four Digits ) : XXXX XXXX Report Reference Number ( if applicable ) : [ Reference Number ] Date of Issue : XX/XX/XXXX Description of the Inaccuracy : I have reviewed my credit report from XXXX and identified several errors in the reported information. Specifically, the following inaccurate details were included in the report : [ List inaccurate information or accounts ] 1. 
Balance Date XX/XX/XXXX Account Designator Code INDIVIDUAL_ACCOUNT Account Number XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Creditor Classification RENTAL_OR_LEASING Last Payment Date Date of First Delinquency XX/XX/XXXX Contact COLUMBIA DEBT RECOVERY LLC DBA GENESIS XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXXXXXX WA XXXX ( XXXX ) XXXX XXXX. 
Collection Agency COLUMBIA DEBT RECOVERY LLC DBA GENESIS Original Creditor Name XXXX XXXX XXXX XXXX Date Assigned XX/XX/XXXX Original Amount Owed {$14000.00} Amount {$16000.00} Status Date XX/XX/XXXX Status UNPAID ACCOUNT PREVIOUSLY IN DISPUTE NOW RESOLVED BY DATA FURNISHER XXXX. 
Balance Date XX/XX/XXXX Account Designator Code INDIVIDUAL_ACCOUNT Account Number XXXX XXXX XXXX XXXX XXXX XXXX Creditor Classification PERSONAL_SERVICES Last Payment Date Date of First Delinquency XX/XX/XXXX Contact XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX KS XXXX ( XXXX ) XXXX XXXX. 
Inquiries not authorized XX/XX/XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I have attached a screenshot of the XXXX report showing the inaccurate information . This information is incorrect and has adversely affected my credit score, which has made it more difficult for me to obtain necessary financial services. 

I have contacted XXXX directly to dispute these errors, but the issues remain unresolved. As a result, I am requesting the Consumer Financial Protection Bureau 's assistance in investigating and resolving this matter in accordance with the Fair Credit Reporting Act ( FCRA ). 

Fine Imposed on XXXX : Additionally, I would like to bring to your attention the recent fine imposed on XXXX by the CFPB in connection with its failure to provide accurate credit reporting. According to recent reports, XXXX has been fined for non-compliance with credit reporting regulations. These fine underscores the severity of the issues surrounding inaccurate credit reporting, and I believe that my case is a direct example of this ongoing problem. 

I respectfully request that the CFPB investigate this matter and ensure that XXXX complies with all applicable consumer protection laws, including correcting the inaccuracies on my report.

Company response to consumer: Closed with explanation