Consumer complaint received 2024-12-19 00:00:00
Product: Credit reporting or other personal consumer reports — Other personal consumer report
Issue: Incorrect information on your report — Information is incorrect
Company: WELLS FARGO & COMPANY
State: GA

Complaint narrative:
Wells Fargo bank sent to Social security administration my daughters financial information without her permission. Infact what they sent to the SSA was info for a legal blocked court account that could only be given information or permission from the judge of XXXX XXXX Mississippi the only reason our name was on this report was she was a XXXX and we were her parents at not time did we ever have accsess to these funds not did we ever try as this settlment proceeds belonged to XXXX XXXX and the bank know this yet they sent this info to social security showing flucuation in the account for over two years .SSA did believe that Wells Fargo had uncovered hidden employment and that I was tyrying to defraud the government, I have asked on a repeated basis for them to issue a letter to SSA that would state that the information provided did not reflect income nor any assets that belonged to XXXX or XXXX XXXX yet they refuse to do so and hem haw around and they have been made fully aware that there error that was years ago that was never corrected on their part did cause for my social security /ssi to be stopped and I am having to pay back social security money that was never mine and so far I have paid back over {$7000.00} and they are still saying they are still owed more because everymonth showed from wells fargo we were almost {$5000.00} over the asset level. Wells Fargo has caused from the stress me to have several strokes and to lose eye function from the last XXXX that may be fixed by XXXX, the stress they caused all because of what they call is a coding error has been horrible and I feel because they knew what they were doing we should be due compensation that can be decided by the government agency that handles what Wells Fargo accounts and reporting do. Wells fargo recently sent me {$2.00} as to laugh in my face and i did not cash this check and will not. Banks should be held to their actions especially when they know theyare wrong and wont correct it and basically laugh in your face. 
The bank did in fact issue asset letters monthly for the period of 2 years showing that I was depositing or had anywhere from {$8000.00} to {$9000.00} on a monthly basis and this info they claim was a miss coding problem or error they did not catch or do nothing about for the period of over 2 years which caused the SSA to charge me well over {$11000.00} overpayment fees and they have been taking money from my benefits since XXXX XXXX I believe was the years the account they reported as my income when in fact the account they were basing this on was a court blocked account that belonged to a young lady who's financials were not any of SSA business we had no access not legal anything to this money. The young lady was our daughter XXXX XXXX that was her settlement funds from a injury as a minor. Now it's XXXX and they meaning wells fargo still have not issued a letter stating these funds were not mine and the SSA still thinks it was my money and I'm appealing it getting a little bit of money when I should be getting close to {$1000.00} a month, my family continues to go through XXXX because wells fargo lee [ s top toeing through the tulips and I am still getting punished for something I did not do that is Wells Fargo 's fault. They gave us {$500.00} for opening accounts without our knowledge that had nothing to do with this. I am asking that the govt hold Wells Fargo responsible for fraudulent bank records and false reporting and we deserve to be compensated considering there actions from the stress caused me to suffer a XXXX XXXXXXXX so severe I did nothing for a week and yes by God 's grave I am here but banks should be held responsible for errors that cause irreversible damages and emotional stress daily and I lost my eye score in, my left eye causing it to not track from the XXXX and have to still have eye XXXX which is risky. Honestly we have felt no remorse for there actions from Wells Fargo at all. They were wrong and it caused serious damages on mine and my families lives.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation