Consumer complaint received 2025-06-10 00:00:00
Product: Money transfer, virtual currency, or money service — International money transfer
Issue: Fraud or scam — 
Company: JPMORGAN CHASE & CO.

Complaint narrative:
I was a victim of a XXXX fraud or a pig XXXX scheme through online dating. I matched with a person ( XXXX XXXX XXXX ) over a dating app ( XXXX ) towards the end of XXXX ( XX/XX/XXXX ), where we exchanged numbers and chatted via XXXX. The person said that they were an independent contractor in XXXX and had a job lined up for three weeks at an oil rig in Alaska a week or so after we connected on XXXX. He told me has had no access to stable internet there and that there were many restrictions so that he can not make transactions to order supplies for this job in his role. He then provided log in details for banking information to XXXX XXXX XXXX Bank where I logged in to send a transfer to his supplier on his behalf, which was successful. The amount transferred was in millions of dollars as the account has over XXXX dollars in it. The next day, he told me to log in again to continue ordering supplies, but now the account was locked as it needed the income tax to be paid to receive a new code, this was around XXXX XXXX XXXX. He has no idea as about supposedly since he was away and did not receive notice from the bank on his email since he has no access to his email, as he claimed. To obtain a new code, an amount of over XXXX USD had to be paid to Chase bank. I sent the first installments on XX/XX/XXXX for XXXXXXXX XXXX and then on XX/XX/XXXX for XXXXXXXX XXXX through global money transfer after the person said that he was rallying to get the amount and one person of his so-called contacts send XXXX USD already as seen in the screenshot shared. The person said that he could not pay off this owing amount from his personal banking account since both business and personal were at this account from XXXX XXXX XXXX bank. I made installments via global money transfer from my bank for XXXX XXXX on XX/XX/year>, then the same amount on XX/XX/XXXX, and again on XX/XX/year>. The last amount transferred was for XXXXXXXX XXXX  on XX/XX/year>. This is to obtain an income tax code to unlock the account. In the meantime, I was also had been sending emails on his behalf to an email address ( XXXX ) at the bank that turned out to be fake to confirm receipt of the transactions made and to obtain the new income tax code via email. I have proof of that. Next, the individual asked me to log in again to order the supplies finally and pay off creditors including myself. I do so and still can not log into the account as now an IMF number is needed with also an amount to be paid to obtain the code. He also says that he will rally the money to obtain this code- I now am suspicious and do not believe that an IMF is shared via email. I still go along with this. The person did not ask me to log in again, yet he asks me to send an email to the bank on his behalf asking if this IMF code will be shared quickly once the payment is made. He then shares that he was able to produce half of the amount needed for that- I did not transfer any money for that. I then realize after talking to a friend that I am a victim of " XXXX XXXX '' and this is a scam and fraud. 
The only contact information I have of this person are the following : Phone number : XXXX Email : XXXX XXXX

Company response to consumer: Closed with explanation