Consumer complaint received 2025-03-21 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: Experian Information Solutions Inc.
State: FL

Complaint narrative:
Subject : Dispute of Inaccurate Credit Reporting Urgent Action Required To Whom It May Concern, I am writing to formally dispute the inaccurate and erroneous information that your company has reported on my credit file. Despite my previous attempts to have these issues addressed, your continued failure to investigate and correct the inaccuracies constitutes noncompliance with the Fair Credit Reporting Act ( FCRA ) under 15 U.S.C. 1681n and 1681o. The ongoing presence of this incorrect information has caused significant financial harm, emotional distress, and repetitive damage. If this matter is not promptly resolved, I will be compelled to seek legal remedies, including financial compensation and injunctive relief.

VIOLATIONS OF THE FAIR CREDIT REPORTING ACT As a consumer, I have a legal right to a fair and accurate credit report. Your failure to adhere to federal law has resulted in multiple violations, including but not limited to : Failure to Ensure Maximum Possible Accuracy 15 U.S.C. 1681e ( b ) : Despite prior disputes, your agency has continued to report false and misleading information, failing to uphold your duty to maintain accuracy in credit reporting.

Failure to Conduct a Proper Reinvestigation 15 U.S.C. 1681i ( a ) : Upon receiving my dispute, you were required to conduct a reasonable reinvestigation. However, you have failed to take corrective action or provide a substantive response.

Failure to Correct Errors Within the Required Timeframe 15 U.S.C. 1681i ( c ) : The law mandates that disputed information must be corrected or removed within 30 days. Your inaction has led to continued financial and credit damage.

Failure to Provide Verification of Accounts 15 U.S.C. 1681i : You have not furnished any documented proof of verification for the disputed accounts, demonstrating a disregard for consumer rights and FCRA obligations.

Willful and Negligent Noncompliance 15 U.S.C. 1681n & 1681o : Your failure to comply with federal regulations renders you legally liable for damages, including statutory and punitive damages, as well as attorney fees.

DEMAND FOR IMMEDIATE RESOLUTION To rectify these violations, I formally demand the following actions be completed within 15 days : Immediate removal of all disputed, inaccurate, and unverified accounts from my credit file.

A complete record of any documentation used to verify the reported information, including original signed agreements and proof of my consent.

Monetary compensation for the financial harm I have suffered due to your noncompliance.

Under 15 U.S.C. 1681n, I am entitled to statutory damages of {$1000.00} per violation, in addition to actual damages incurred. Based on my records, I have identified [ see attatched ] violations, totaling $ [ see attatched ] in damages.

FINAL NOTICE BEFORE LEGAL ACTION If you do not comply with my demands within 15 days, I will take the following steps : Initiate legal proceedings to seek damages, injunctive relief, and attorneys fees for your ongoing violations of the FCRA.

File formal complaints with the Consumer Financial Protection Bureau ( CFPB ), the Federal Trade Commission ( FTC ), and my State Attorney Generals Office to report your noncompliance.

Pursue legal action to compel corrective measures and impose penalties for your continued disregard of consumer rights.

This letter serves as your final opportunity to resolve this matter amicably. A written response confirming compliance with my demands is required within 15 days of receipt. Failure to act will leave me with no choice but to pursue all available legal options. 

Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation