Consumer complaint received 2025-06-03 00:00:00
Product: Payday loan, title loan, personal loan, or advance loan — Installment loan
Issue: Incorrect information on your report — Account information incorrect
Company: FREEDOM FINANCIAL NETWORK
State: WA

Complaint narrative:
Formal Notice Regarding Inaccurate Credit Reporting, Failure to Respond to Disputes, and Pending Legal Action To Whom It May Concern, I am writing to formally notify Freedom Financial Asset Management , LLC of multiple ongoing violations related to your inaccurate credit reporting practices and your failure to comply with federal and state consumer protection laws, including your responsibilities under the Fair Credit Reporting Act ( FCRA ) and Washington State law. 

Summary of Violations : The Achieve Personal Loans account being reported to XXXX, XXXX, and XXXX  reflects XXXX separate charge-offs, which is factually and legally inaccurate. A debt may be charged off only once, not monthly or repeatedly. 
I have disputed this information for several years, both directly and through the credit bureaus. Despite this, you have failed to : Provide any written verification of the debt ; Correct the false charge-off reporting ; Respond appropriately to consumer disputes as required by law. 
You are directly liable under 15 U.S.C. 1681s-2 ( b ) of the FCRA, which obligates furnishers of information to : Conduct a proper investigation upon notice of a dispute ; Correct and update any inaccurate or incomplete information ; Report the results back to the credit bureaus. 
Legal Action in Progress : I filed a lawsuit in XXXX XXXX XXXX XXXX ( Washington ) against Freedom Financial Asset Management , LLC on the basis of : My lack of legal capacity to enter into the loan agreement, and Your company 's ongoing failure to correct inaccurate information. 
The case has been properly served on your registered agent, XXXX XXXX XXXX XXXX, located at XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. Service was attempted twice, and both times no signed return receipt has been received. I have taken steps to notify the court that service was attempted in accordance with court rules and will move for alternative service or judicial acceptance of service if necessary. 

You have failed to respond within the 60-day period required by law and court procedure. This will leave me no choice but to pursue a motion for default judgment, including damages currently estimated at {$170000.00}, which may increase depending on further violations and economic harm. 

I have been reporting the issues to your company since 2022 at minimum regarding the lack of capacity to contract and discharging the loan. The original email I have is from freedom plus, it was rebranded to achieve personal loans with a confusing corporate structure, but the owner is freedom financial asset management XXXX, also lack of lending license in the state of Washington to make said loan. 

Harm and Remedy Requested : Your inaccurate reporting has severely damaged my credit for more than XXXX years, restricting my ability to obtain housing, credit, or financial recovery. This continued failure is causing real, measurable harm.

Company response to consumer: Closed with explanation