Consumer complaint received 2024-03-12 00:00:00
Product: Debt collection — Rental debt
Issue: False statements or representation — Attempted to collect wrong amount
Company: National Credit Systems,Inc.
State: GA

Complaint narrative:
It's evident that each time I lodge a complaint with CFPB, they respond by damaging my credit report. 


Subject : Urgent Complaint Warning : National Credit Systems Engages in Deceptive Practices Leading to Substantial Credit Score Reductions via {$1.00} Collection Balance Adjustments and Unauthorized Changes to Delinquency Dates. 

Dear CFPB, I am writing to express my utmost frustration and anger regarding the relentless and deceitful practices perpetrated by National Credit Systems, which are wreaking havoc on my financial stability. 

As of today, Tuesday, XX/XX/2024, I am once again appalled by National Credit Systems ' audacity in removing a collection account from my credit report, only to swiftly re-add it shortly afterward. This blatant disregard for honesty, often referred to as " trashing the consumer 's credit report, '' is not just unacceptableit 's infuriating. Every time I attempt to hold them accountable by filing a complaint, they retaliate by sabotaging my credit report. 

The manipulative tactics they employ, such as tampering with collection balances by minuscule amounts and unlawfully altering delinquency dates, have caused significant and unwarranted decreases in my credit score. These underhanded tactics, which have persisted unnoticed for over a year, have eroded the trustworthiness and accuracy of my credit report, leaving me utterly exasperated. 

These alterations may seem insignificant to some, but they have far-reaching implications for my creditworthiness. The repeated manipulation of collection balances and delinquency dates creates a false narrative, implying the addition of new collection accounts to my credit reporta situation that only compounds my frustration. 

It is crucial to highlight that collection agencies like National Credit Systems do not possess the authority to tamper with the original delinquency date, nor do they have the right to alter the date of account opening. I have neither authorized any payments nor incurred any charges related to this account. Therefore, the original delinquency date should remain unchanged and should be rightfully expunged from my credit report after seven years. 

I vehemently urge the imposition of severe penalties on National Credit Systems for their flagrant violations of the FTC Act. They must be held accountable for their manipulative practices, which not only harm individual consumers but also undermine the integrity of the entire credit reporting system. 

A substantial civil penalty, such as XXXX XXXX dollars, is warranted to address the gravity of these unfair and deceptive practices. The evidence unequivocally shows that National Credit Systems has knowingly engaged in conduct that is both unfair and deceptive, making it imperative for the Commission to take swift and decisive action. 
It is imperative that the CFPB takes decisive action to protect consumers from further harm and to restore integrity to the credit reporting system. Your attention to this urgent matter and your commitment to safeguarding consumer interests are deeply appreciated.

Company response to consumer: Closed with explanation