Consumer complaint received 2015-12-05 00:00:00
Product: Bank account or service — Savings account
Issue: Deposits and withdrawals — 
Company: CITIBANK, N.A.
State: MD

Complaint narrative:
Open a Citibank 's XXXX checking to earn {$400.00} Cash Bonus with promotion code XXXX good through XXXX/XXXX/2015. The XXXX is their premier banking relationship with priority service, preferred rates, and exclusive savings and rewards. Other benefits with banking with Citibank includes over XXXX fee-free ATMs nationwide, free online bill payment with Citibank Online, and free mobile banking with Citi Mobile. Offers available for accounts opened online, at your local branch and by phone. To apply by phone, call XXXX with the promotion code above. 


Citibank XXXX {$400.00} Cash Bonus : Sign up OfferAccount Type : XXXX Account PackageAvailability : NationwideExpiration Date : XX/XX/XXXX/2015Hard Inquiry : NoneOpening Deposit Credit Card Funding : $ XXXX ( however, set your credit card cash advance to {$0.00} just to be safe ) Direct Deposit Requirement : NoMonthly Fee : $ 30 monthly fee unless $ XXXX monthly balance. 
Additional Requirements : Deposit $ XXXX or more within 30 days of account opening. Then keep your deposit within your account for the next 30 days. 
Closing Account Fee : NoneHow To Earn Citigold Checking {$400.00} Bonus:1.Open a new consumer Checking Account in The XXXX Account Package by XXXX/XXXX/2015. 
2.Make an eligible deposit of {$50000.00} or more in new-to-Citibank XXXX XXXX XXXX funds into your new Checking or new or existing Savings Plus account within 30 days after account opening. 
3.Maintain a minimum of {$50000.00} for the next 30 days to receive your bonus. 




{$400.00} XXXX Account Package Bonus1. Visit this XXXX Account {$400.00} Promo Page to apply online, visit a Citibank branch to apply in person, or call CitiPhone Banking to apply by phone and mention code XXXX. 

2. Open a new consumer checking account in the XXXX Account Package by XXXX XXXX, 2015. 

3. Within 30 days after account opening, deposit a minimum of {$50000.00} in new-to-Citibank funds into the new checking account or new or existing Savings Plus account, and then maintain that balance for the next 30 days. 

4. The {$400.00} cash bonus will be credited to your new checking account within 90 days from the end of the month in which you complete all offer requirements. 

{$100.00} Citibank Account Package Bonus1. Visit the Citibank Account Promo Page to apply online, visit a Citibank branch to apply in person, or call CitiPhone Banking to apply by phone and mention code XXXX. 

2. Open a new consumer Checking Account in the Citibank Account Package by XXXX XXXX, 2015. 

3. Within 30 days after account opening, deposit a minimum of {$10000.00} in new-to-Citibank funds into the new checking account or new or existing Savings Plus account, and then maintain that balance for the next 30 days. 

4. The {$100.00} cash bonus will be credited to your new checking account within 90 days from the end of the month in which you complete all offer requirements. 

{$400.00} Current Citibank Customer Interest Bonus1. Visit the Citibank Current Customer Upgrade Promotion to enroll and upgrade. 

2. Enroll in this promotion by speaking to a Citibank representative and upgrade to the XXXX Account Package. ( If you already have XXXX, you 're a step ahead. ). 

3. Fund a new or existing Citibank Savings Plus Account with a minimum of {$25000.00} new-to-bank funds by XXXX XXXX, 2015. 

4. Maintain a minimum balance of at least {$25000.00} throughout the next 3 monthly statement periods, and you can earn 5 times the interest on your savings for this bonus period : up to a {$400.00} bonus. 

How To Qualify for Citi ThankYou Points Bonus1. Visit this Promotional Link and enter Promo Code XXXX to access the offer. 

2. Open an eligible account package by XXXX XXXX, 2015. 

3. Within 60 days after your new account is opened, you must complete XXXX qualifying bill payment each month for 2 consecutive calendar months. 

4XXXX XXXX points by XX/XX/XXXX2015I ask {$900.00} XXXX point

Company public response: Company chooses not to provide a public response
Company response to consumer: Closed with explanation