Consumer complaint received 2025-12-01 00:00:00
Product: Debt collection — Telecommunications debt
Issue: Attempts to collect debt not owed — Debt is not yours
Company: Radius Global Solutions LLC
State: LA

Complaint narrative:
CFPB XXXX XXXX Radius Global Solutions ( Account # XXXX ) I am filing this escalation because Radius Global Solutions is knowingly reporting a false XXXX XXXX XXXX debt and has refused to correct or delete the information after multiple disputes and after receiving verifiable documentation directly from XXXX XXXX XXXX confirming a XXXX balance. 

Summary of the Issue Radius Global Solutions is furnishing the following information to the credit bureaus : Alleged balance : {$1100.00} Original creditor : XXXX XXXX XXXX Status : Collection account Status date : XX/XX/year> This information is false. I am a current XXXX XXXX XXXX customer in good standing, and XXXX XXXX XXXX has provided documentation showing no debt owed, which I have already submitted to Radius Global Solutions and to the credit bureaus. 

Despite clear evidence, Radius Global Solutions continues to report the account as an active collection, damaging my credit profile and violating multiple federal statutes. 



Violations XXXX. FCRA Violations ( Fair Credit Reporting Act ) Radius Global Solutions is in direct violation of : XXXX U.S.C. XXXX ( a ) ( XXXX ) ( A ) Furnishing information known to be inaccurate XXXX ( b ) Failure to conduct a reasonable investigation after receiving disputes XXXX ( b ) Failure to maintain maximum possible accuracy Radius Global Solutions was provided XXXX XXXX XXXX official zero-balance confirmation twice but continues to report false data. 



XXXX. FDCPA Violations ( Fair Debt Collection Practices Act ) Radius Global Solutions is also violating : XXXX U.S.C. XXXX ( XXXX ) ( A ) False representation of the character, amount, or legal status of a debt XXXX ( XXXX ) Communicating credit information known or which should be known to be false XXXX Unfair and unconscionable practices By continuing to report a debt that does not exist, Radius is using unlawful collection practices. 



Dispute History I have disputed this account twice with Radius Global Solutions. 
I provided XXXX XXXX XXXX documentation proving the account is paid and carries a XXXX balance. 
I gave Radius more than XXXX  days to correct this after receiving proof.

Radius has not corrected, deleted, or updated the information. 

Their failure to act is clearly willful noncompliance. 



Impact This false collection account is : Damaging my creditworthiness Affecting my ability to secure financial services Causing emotional and financial harm Radius Global Solutions is ignoring federal law, ignoring the evidence provided, and continuing to knowingly harm the accuracy of my consumer report. 



Requested CFPB Action I am requesting that the CFPB : XXXX. Investigate Radius Global Solutions for ongoing FCRA and FDCPA violations. 
XXXX. Compel immediate deletion of the fabricated collection account ( # XXXX ). 
XXXX. Require Radius to provide documentation proving their basis for reporting this account or acknowledge its falsity. 
XXXX. Hold Radius accountable for willful violations and failure to perform required reinvestigations.

Radius has had more than enough time and information to correct this. Their continued reporting is deliberate and unlawful.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief