Consumer complaint received 2025-12-08 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Bread Financial Holdings, Inc.
State: DE

Complaint narrative:
Im disputing the alleged charged-off account XXXX your company continues to report. You are reporting a canceled debt exceeding {$600.00}, which triggers the mandatory reporting requirements of Internal Revenue Code 6050P. Your written claim that you do not have to provide a 1099-C is a knowingly false statement and an admission of intentional noncompliance. Your correspondence will be preserved as evidence of willing, knowing, and admitted violation of federal tax law. If a proper 1099-C is not issued, I will file Form 3949-A with the Department of the Treasury Internal Revenue Service for investigation of suspected tax law violations, alongside complaints to additional regulatory agencies empowered to take action. Now to your attempt at validation : You referenced billing statements. Those documents are not proof of debt, not proof of ownership, not proof of standing, and not proof of any enforceable obligation between us. Billing statements are nothing more than unauthenticated, self-generated, computerized printouts. Courts across the country have held that such documents can not verify an account, including XXXX XXXX XXXX XXXX XXXX XXXX, where the court found that unverified, computer-generated statements fail for lack of foundation under Federal Rule of Evidence 602 ( lack of personal knowledge ). If you intend to claim an enforceable obligation, produce actual evidence, not digital shadows of it. I am requesting the following : 1. The Original Consumer Contract a. complete copy of the contract or agreement bearing my signature, explicitly stipulating : b. my agreement to the terms, c. my agreement to pay, d. the creditors rights, and e. the chain of title or transfer if the account was sold, assigned, or securitized. Without the signed contract, there is no enforceable obligation and no basis to report anything. 2. Full Documentation of the Alleged Debt Including, but not limited to : - charge-off records, - itemized accounting, - proof of standing, - all documents showing this is a legally collectible obligation. 3. Cessation of Reporting Your company is also violating an acknowledged cease and desist by continuing to furnish false, deceptive, and inaccurate information to the consumer reporting agencies. Because you are reporting a sum that may qualify as income for tax purposes, you can not simultaneously represent it as debt on my consumer report. A balance can not be both forgiven and owed. That contradiction alone violates 15 U.S.C. 1681e ( b ) because the information can not be accurate, complete, or verifiable. Under 15 U.S.C. 1681i, once a dispute is lodged, you are required to conduct a reasonable investigation using actual evidencenot billing statements, not internal notes, not assumptions. Until you provide lawful validation, you are required to cease and desist reporting the alleged debt. I expect : 1. Removal of the inaccurate tradeline, 2. Written confirmation of your investigation, 3. Issuance of the required 1099-C, and 4. Compliance with all federal laws governing both reporting and validation. A clean resolution requires honesty. The truth is simpleproduce real evidence or stop reporting an account you can not prove.

Company response to consumer: Closed with non-monetary relief