Consumer complaint received 2025-03-20 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: CA

Complaint narrative:
Transunion, Equifax and Experian have all inaccurately reported information on XXXX student loan accounts ; Account Number : XXXX Account Number : XXXX Account Number : XXXX Account Number : XXXX Account Number : XXXX Account Number : XXXX Account Number : XXXX Account Number : XXXX Account Number : XXXX Account Number : XXXX on my credit report, that were all reported to be transferred, open and actively in collections in XXXX. This lead me to falsely believe that someone fraudulently opened these student loans in my name. I filed a fraud dispute with all XXXX bureaus in XXXX of this year requesting proof of ownership of listed accounts and accurate information on listed accounts. I also requested for all of the accounts be verified or removed. Transunion, Equifax and Experian all failed to provided valid proof of ownership have continued to report the following inaccuracies ; The original Account XXXX was opened in XX/XX/XXXX and closed in XXXX and should have stopped being reported on my credit in XXXX This closed account was reported as closed due to Transfer and in collections on XX/XX/XXXX by all XXXX bureaus which is incorrect. 

original account XXXX Date opened XX/XX/XXXX closed XX/XX/XXXX and legally should have stopped being reported on my credit in XXXX. 
This closed account is being reported as closed due to transfer and in collections on XX/XX/XXXX by all XXXX bureaus which is incorrect. 

XXXX Account XXXX opened on XX/XX/XXXX closed on XX/XX/XXXX and legally should have been removed form my credit report in XXXX. 

This closed account was reported as closed due to transfer and in collections on XX/XX/XXXX by all XXXX bureaus which is incorrect. 

Original account XXXX was opened in XX/XX/XXXX and closed on XX/XX/XXXX and should have legally been removed from my credit report in XXXX. 

This closed account is being reported as closed due to transfer due to collections and in collections on XX/XX/XXXX by all XXXX bureaus which is incorrect. 

Original account XXXX was opened in XX/XX/XXXX and closed on XX/XX/XXXX and should have legally removed from my credit report in XXXX. 

This closed account is being reported as closed due to transfer due to collections and in collections on XX/XX/XXXX by all XXXX bureaus which is incorrect. 

XXXX Account XXXX was opened on XX/XX/XXXX closed on XX/XX/XXXX and should have legally been removed from my credit report in XXXX. 

This closed account is being reported as closed due to transfer due to collections and in collections on XX/XX/XXXX by all XXXX bureaus which is incorrect. 

XXXX Account XXXX was opened on XX/XX/XXXX and closed on XX/XX/XXXX and should have been legally removed from my credit report in XXXX This closed account is being reported as closed due to transfer and in collections on XX/XX/XXXX by all XXXX bureaus which is incorrect. 

Same for account XXXX that was opened in XX/XX/XXXX and should have been removed from my credit in XXXX orignial XXXX that was opened in XX/XX/XXXX which should have been legally removed from my account in XXXX original account XXXX that was opened in XX/XX/XXXX and should have been removed from my credit in XXXX. 

original account XXXX that was opened in XX/XX/XXXX and should have legally removed from my account in XXXX. 

Original account XXXX was opened in XX/XX/XXXX and should have legally been removed from my account in XXXX. 

Original account XXXX opened on XX/XX/XXXX and should have legally been removed from my account in XXXX. 

All of the above accounts were transferred due to student loan forgiveness in XXXX and given the new account numbers of ; Account Number : XXXX Account Number : XXXX Account Number : XXXX Account Number : XXXX Account Number : XXXX Account Number : XXXX Account Number : XXXX Account Number : XXXX Account Number : XXXX Account Number : XXXX The student loan forgiveness was federally blocked and reversed and all of the new accounts have incorrect information being reported by all XXXX bureaus and need to be removed from my credit profile.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation