Consumer complaint received 2025-12-18 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Kikoff Inc.
State: FL

Complaint narrative:
Improper Charge-Off, Inaccurate Credit Reporting, and Unlawful Practices Creditor : Kikoff Lending LLC Account Type : Charge Card Account Number : XXXX Status : Closed Charged Off 1. Overview of Complaint I am submitting this complaint to request CFPB investigation into Kikoff Lending LLC for improper charge-off reporting, inaccurate credit bureau reporting , and failure to follow federal consumer protection laws and FTC investigation rules.

Kikoff reported a charge-off and delinquency on a closed account despite questionable balance accuracy, lack of proper notice, and violations of federal credit reporting standards.

2. Account Information ( As Reported ) Account Name : Kikoff Lending LLC Account Type : Charge Card Date Opened : XX/XX/XXXX Status : Closed Charge-Off Reported : {$220.00} Past Due Amount : {$120.00} ( as of XX/XX/XXXX ) Status Updated : XX/XX/XXXX Balance Reported : {$220.00} Highest Balance : {$240.00} Credit Limit : {$2500.00} Last Payment Date : XX/XX/XXXX Potentially Negative Months Reported : 5 3. Basis of Dispute Kikoff Lending LLC reported a charge-off and negative payment history in violation of federal law due to the following : Inaccurate and inconsistent balances reported Failure to properly investigate and validate the debt Reporting a charge-off without lawful substantiation Reporting past-due amounts on a closed account Failure to comply with FTC and FCRA investigation standards 4 . Federal Statutes & CFPB Authority Violated Fair Credit Reporting Act ( FCRA ) 15 U.S.C. 1681e ( b ) Requires consumer reporting agencies and furnishers to ensure maximum possible accuracy. Kikoff reported inconsistent balances and delinquency information.

15 U.S.C. 1681s-2 ( a ) ( 1 ) Prohibits furnishers from reporting information they know or should know is inaccurate.

15 U.S.C. 1681s-2 ( b ) Requires furnishers to conduct a reasonable investigation after a dispute. Kikoff failed to provide proof of accuracy or proper validation.

FTC Investigation Rules Under FTC enforcement standards and guidance : A furnisher must conduct a meaningful investigation, not automated verification.

A charge-off must be supported by lawful accounting records.

Reporting negative information without substantiation constitutes an unfair or deceptive act or practice.

Unfair, Deceptive, or Abusive Acts or Practices ( UDAAP ) Reporting a charge-off without proper validation, notice, or lawful accounting constitutes a UDAAP violation under CFPB enforcement authority.

5. Harm to Consumer As a result of Kikoff Lending LLCs actions : My credit profile reflects false negative payment history My credit score was adversely impacted I was subjected to an improper charge-off notation Future lending opportunities were harmed 6. Requested CFPB Action I respectfully request that the CFPB : 1. Investigate Kikoff Lending LLCs reporting practices 2. Require deletion or correction of the charge-off and negative months 3. Require Kikoff to produce lawful accounting and validation 4. Enforce compliance with FCRA and FTC investigation standards 5. Require correction of all credit bureau reporting 6. Prevent continued reporting of inaccurate information

Company response to consumer: Closed with explanation