Consumer complaint received 2025-10-30 00:00:00
Product: Debt collection — Rental debt
Issue: Communication tactics — You told them to stop contacting you, but they keep trying
Company: Aldous & Associates, PLLC
State: TX

Complaint narrative:
Issue Summary Aldous & Associates has violated the Fair Debt Collection Practices Act ( FDCPA ) by failing to properly validate a disputed debt and by contacting me after receiving a written cease and desist demand.

Detailed Description of Issue Background On approximately XX/XX/year>, Aldous & Associates began attempting to collect an alleged debt of {$2300.00} related to a former apartment lease with XXXX XXXX XXXX XXXX. Since XX/XX/year>, I made good faith payments totaling {$600.00} to this company. 

Debt Validation Violation On XX/XX/year>, I sent a comprehensive debt validation letter via certified mail demanding complete validation of the alleged debt under 15 U.S.C. 1692g. The letter was received by Aldous & Associates on XX/XX/year>, starting the 30-day validation period.

My validation letter specifically demanded : Complete accounting of my {$600.00} in payments made since XX/XX/year> Proof of legal authority to collect the debt Texas debt collection licensing documentation Legal justification for fees and charges Complete chain of title documentation Company 's Inadequate Response : Aldous & Associates responded with only a copy of my original lease agreement and a move-out statement. Their response failed to : Account for any of my {$600.00} in payments Provide proof of legal authority to collect Provide licensing documentation Justify the fees and charges listed Establish chain of title from original creditor This constitutes a failure to validate under 15 U.S.C. 1692g and CFPB Regulation 1006.34 ( c ) ( 2 ) ( viii ).

Cease and Desist Violation My XX/XX/year> letter included a clear written demand to " cease all collection activities on this account, including but not limited to : Phone calls, letters, or other contact attempts. '' Violation : On XX/XX/year> and XX/XX/year>, Aldous & Associates contacted me by telephone using a different phone number than previously used. Previous calls displayed " Aldous & Associates '' on caller ID, but the XX/XX/XXXX and XXXX calls used an unidentified number. This represents a willful violation of 15 U.S.C. 1692c ( c ) and an intentional attempt to circumvent my cease and desist demand.

Timeline of Events : XX/XX/year> : Began making monthly {$100.00} payments ( total {$600.00} paid ) XX/XX/year> : Sent comprehensive validation letter via certified mail XX/XX/year> : Aldous & Associates received validation letter XX/XX/year> : Aldous & Associates sent inadequate response XX/XX/year> : Aldous & Associates violated cease and desist by calling from different number XXXX XXXX XXXX : Received their inadequate validation response XX/XX/year> : Aldous & Associates violated cease and desist by calling from different number Specific FDCPA Violations : 15 U.S.C. 1692g - Failure to provide proper debt validation 15 U.S.C. 1692c ( c ) - Communication after written cease and desist demand CFPB Regulation 1006.34 ( c ) ( 2 ) ( viii ) - Failure to provide itemization of payments and credits

Company response to consumer: Closed with explanation