Consumer complaint received 2024-05-18 00:00:00
Product: Money transfer, virtual currency, or money service — Mobile or digital wallet
Issue: Fraud or scam — 
Company: WELLS FARGO & COMPANY
State: NJ

Complaint narrative:
The websites/domains provided to you to invest : XXXX The transaction IDs for all transactions when you sent cryptocurrency a. XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX The deposit addresses where you sent cryptocurrency a. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX The platform where you were first contacted by the suspect : XXXX XXXX, then XXXX, then XXXX primarily. 

The account name/screenname/handle of the suspect on that platform : XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX ( XXXX ) XXXX XXXX XXXX XXXX XXXX XXXX A description of the events that occurred : The scammer told me about flexible remote job opportunity and started explaining all the details more in depth when we switched over to XXXX. Merchants post their journey and we give them a rating and their business increases and their sales increase because of that rating. And in return, we get commission. Every day we have to complete XXXX orders to get a withdrawal. So for the first time, my mentor ( the scammer ), guided me on how to complete the XXXX orders. It was pretty simple, you just hit a XXXX XXXX to complete the order. But sometimes, you would get an XXXX order and your account didnt have enough money to complete that order, so your account would go negative, and you have to go to the live chat of the website to deposit into your account. The live chat would give you a XXXX XXXX, and once you deposit the amount to top your account, you send the live chat a screenshot of the transaction and they would add what you deposited into your account making it positive again. Since this was my first time, my mentor XXXX was depositing into my account helping me. After the XXXX orders, I had around {$160.00} into my account and my mentor showed me how to withdraw from my site into my XXXX XXXX  and I was happy. Little did I know, this stage is the fattening of the pig stage in the XXXX XXXX Scam. For the second order, I did everything on my own, and anytime I needed help, my mentor was there to answer my questions. So when I was doing my XXXX orders, I was getting a lot more ultimates meaning I had to deposit a lot more into my account on the site to top the account again and make it positive. It started at XXXX, then XXXX, then XXXX, then XXXX, then XXXX. Of course, I was outraged at this pattern, but my mentor was helping me a lot and even depositing into my account to help lower the balance so I had no suspicion at this point. So finally, after finishing all the XXXX orders and getting all the commission, the final balnce in my account was {$200000.00}, and so I was so excited. However, upon withdrawal, of course, this is where the issues started happening and the suspicion started to arise. I couldnt withdraw and so my mentor said to contact live agent. They told me my XXXX XXXX of XXXX was too low to withdraw and I needed a XXXX XXXX of XXXX to withdraw, which required another XXXX XXXX This is where the suspicion started to arise. Then, I started doing my research and started searching the web. This is when I found a bunch of XXXX XXXX describing a very similar story to mine and thats when I knew it was all a scam. To further confirm this, I check that the website was registered The approximate total amount that I sent in XXXX XXXX {$55000.00} across my XXXX  ( {$38000.00} ) and Wells Fargo ( {$16000.00} )

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief