Consumer complaint received 2024-07-03 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: CA

Complaint narrative:
Re : You are in violation under 15 U.S. Code 1681i ( 5 ) Removal of Inaccurate/invalidated Credit Information and 15 U.S. Code 1681e ( b ) - Compliance procedures maximum possible accuracy.

To Whom It May Concern : Recently I did an investigation on my credit report which caused XXXX  XXXX upon me and found unverifiable, invalidated, inaccurate, and questionable items that your agency didn't make sure were reporting 100 % correct. Under 15 U.S. Code 1681e ( b ) ( b ) Accuracy of report Whenever a consumer reporting agency prepares a consumer report it shall follow reasonable procedures to ensure the maximum possible accuracy of the information concerning the individual to whom the report relates. I know that Under 15 U.S. Code 1681i ( 5 ) Treatment of inaccurate or unverifiable information ( A ) In general, after any reinvestigation under paragraph ( 1 ) of any information disputed by a consumer, an item of the information is found to be inaccurate or incomplete or can not be verified, the consumer reporting agency shall ( i ) promptly delete that item of information from the file of the consumer, or modify that item of information, as appropriate, based on the results of the reinvestigation ; and ( ii ) promptly notify the furnisher of that information that the information has been modified or deleted from the file of the consumer. if you are unable to provide me a copy of verifiable proof within 15 days after your investigation, you must remove the accounts and or the information listed below. Thanks for your help with this matter. 

XXXX XXXX XXXX XXXX XXXX XXXXXXXX data breach XXXX with my info, and now Im seeing some sketchy stuff on my credit report. These claims arent verified, and by the rules, you cant report them as legit without proof. I want evidence youre following compliance standards for this account. The FTC is looking into this, so take those unverified claims off my report. 

XXXX XXXXXXXX Account XXXX The XXXX data breach XXXX with my info, and now XXXX seeing some sketchy stuff on my credit report. These claims arent verified, and by the rules, you cant report them as legit without proof. I want evidence youre following compliance standards for this account. The FTC is looking into this, so take those unverified claims off my report. 

XXXX XXXX Account XXXX The XXXX data breach XXXX with my info, and now Im seeing some sketchy stuff on my credit report. These claims arent verified, and by the rules, you cant report them as legit without proof. I want evidence youre following compliance standards for this account. The FTC is looking into this, so take those unverified claims off my report. 


XXXX XXXX Account XXXX The XXXX data breach messed with my info, and now Im seeing some sketchy stuff on my credit report. These claims arent verified, and by the rules, you cant report them as legit without proof. I want evidence youre following compliance standards for this account. The FTC is looking into this, so take those unverified claims off my report. 

XXXX XXXX Account XXXX The XXXX data breach messed with my info, and now Im seeing some sketchy stuff on my credit report. These claims arent verified, and by the rules, you cant report them as legit without proof. I want evidence youre following compliance standards for this account. The FTC is looking into this, so take those unverified claims off my report. 

XXXX XXXX XXXXXXXX Account XXXX The XXXX XXXX breach messed with my info, and now Im seeing some sketchy stuff on my credit report. These claims arent verified, and by the rules, you cant report them as legit without proof. I want evidence youre following compliance standards for this account. The FTC is looking into this, so take those unverified claims off my report. 

XXXX XXXX Account XXXX The XXXX data breach messed with my info, and now Im seeing some sketchy stuff on my credit report. These claims arent verified, and by the rules, you cant report them as legit without proof. I want evidence youre following compliance standards for this account. The FTC is looking into this, so take those unverified claims off my report. 

XXXX XXXX Account XXXX The XXXX data breach messed with my info, and now Im seeing some sketchy stuff on my credit report. These claims arent verified, and by the rules, you cant report them as legit without proof. I want evidence youre following compliance standards for this account. The FTC is looking into this, so take those unverified claims off my report. 

XXXX XXXX Account XXXX The XXXX data breach messed with my info, and now Im seeing some sketchy stuff on my credit report. These claims arent verified, and by the rules, you cant report them as legit without proof. I want evidence youre following compliance standards for this account. The FTC is looking into this, so take those unverified claims off my report. 

XXXX XXXX Account XXXX The XXXX data breach XXXX with my info, and now XXXX seeing some sketchy stuff on my credit report. These claims arent verified, and by the rules, you cant report them as legit without proof. I want evidence youre following compliance standards for this account. The FTC is looking into this, so take those unverified claims off my report. 


XXXX Account XXXX The XXXX data breach messed with my info, and now Im seeing some sketchy stuff on my credit report. These claims arent verified, and by the rules, you cant report them as legit without proof. I want evidence youre following compliance standards for this account. The FTC is looking into this, so take those unverified claims off my report. 

XXXX Account XXXX The XXXX data breach messed with my info, and now Im seeing some sketchy stuff on my credit report. These claims arent verified, and by the rules, you cant report them as legit without proof. I want evidence youre following compliance standards for this account. The FTC is looking into this, so take those unverified claims off my report. 


XXXX Account XXXX The XXXX data breach messed with my info, and now Im seeing some sketchy stuff on my credit report. These claims arent verified, and by the rules, you cant report them as legit without proof. I want evidence youre following compliance standards for this account. The FTC is looking into this, so take those unverified claims off my report. 


XXXX Account XXXX The XXXX data breach messed with my info, and now Im seeing some sketchy stuff on my credit report. These claims arent verified, and by the rules, you cant report them as legit without proof. I want evidence youre following compliance standards for this account. The FTC is looking into this, so take those unverified claims off my report. 


XXXX XXXX XXXXXXXX The XXXX data breach messed with XXXX info, and now XXXX seeing some sketchy stuff on my credit report. These claims arent verified, and by the rules, you cant report them as legit without proof. I want evidence youre following compliance standards for this account. The FTC is looking into this, so take those unverified claims off my report. 


XXXX Account XXXX : XXXX The XXXX XXXX breach messed with my info, and now XXXX seeing some sketchy stuff on my credit report. These claims arent verified, and by the rules, you cant report them as legit without proof. I want evidence youre following compliance standards for this account. The FTC is looking into this, so take those unverified claims off my report. 


XXXX Account XXXX : XXXX The XXXX XXXX breach messed with my info, and now XXXX seeing some sketchy stuff on my credit report. These claims arent verified, and by the rules, you cant report them as legit without proof. I want evidence youre following compliance standards for this account. The FTC is looking into this, so take those unverified claims off my report. 


XXXX Account XXXX : XXXX The XXXX XXXX breach messed with my info, and now XXXX seeing some sketchy stuff on my credit report. These claims arent verified, and by the rules, you cant report them as legit without proof. I want evidence youre following compliance standards for this account. The FTC is looking into this, so take those unverified claims off my report. 


XXXX Account XXXX : XXXX The XXXX XXXX breach messed with my info, and now XXXX seeing some sketchy stuff on my credit report. These claims arent verified, and by the rules, you cant report them as legit without proof. I want evidence youre following compliance standards for this account. The FTC is looking into this, so take those unverified claims off my report. 

XXXX Account XXXX The XXXX data breach messed with my info, and now Im seeing some sketchy stuff on my credit report. These claims arent verified, and by the rules, you cant report them as legit without proof. I want evidence youre following compliance standards for this account. The FTC is looking into this, so take those unverified claims off my report. 


XXXX Account XXXX : XXXX The XXXX XXXX breach messed with my info, and now Im seeing some sketchy stuff on my credit report. These claims arent verified, and by the rules, you cant report them as legit without proof. I want evidence youre following compliance standards for this account. The FTC is looking into this, so take those unverified claims off my report. 


XXXX Account XXXX : XXXX The XXXX XXXX breach messed with my info, and now XXXX seeing some sketchy stuff on my credit report. These claims arent verified, and by the rules, you cant report them as legit without proof. I want evidence youre following compliance standards for this account. The FTC is looking into this, so take those unverified claims off my report. 

XXXX XXXX XXXX Account XXXX My personal information was impacted by the XXXX XXXX breach XXXX resulting in numerous fraudulent items appearing on my credit report. These items are UNPROVEN and undocumented, and can not be assumed valid or compliantly reported! Provide proof of your adherence to applicable compliance standards for these accounts immediately. This matter is currently under investigation by the FTC. DELETE these fraudulent items from my report at once! 

XXXX XXXX XXXX Account XXXX My personal information was impacted by the XXXX XXXX breach XXXX resulting in numerous fraudulent items appearing on my credit report. These items are UNPROVEN and undocumented, and can not be assumed valid or compliantly reported! Provide proof of your adherence to applicable compliance standards for these accounts immediately. This matter is currently under investigation by the FTC. DELETE these fraudulent items from my report at once! 

XXXX XXXX XXXX Account XXXX My personal information was impacted by the XXXX XXXX breach XXXX resulting in numerous fraudulent items appearing on my credit report. These items are UNPROVEN and undocumented, and can not be assumed valid or compliantly reported! Provide proof of your adherence to applicable compliance standards for these accounts immediately. This matter is currently under investigation by the FTC. DELETE these fraudulent items from my report at once! 

XXXX XXXX Account XXXX My personal information was impacted by the XXXX data breach XXXX resulting in numerous fraudulent items appearing on my credit report. These items are UNPROVEN and undocumented, and can not be assumed valid or compliantly reported! Provide proof of your adherence to applicable compliance standards for these accounts immediately. This matter is currently under investigation by the FTC. DELETE these fraudulent items from my report at once! 

XXXX XXXX Account XXXX My personal information was impacted by the XXXX data breach XXXX resulting in numerous fraudulent items appearing on my credit report. These items are UNPROVEN and undocumented, and can not be assumed valid or compliantly reported! Provide proof of your adherence to applicable compliance standards for these accounts immediately. This matter is currently under investigation by the FTC. DELETE these fraudulent items from my report at once! 

XXXX XXXX XXXX Account XXXX My personal information was impacted by the XXXX XXXX breach XXXX resulting in numerous fraudulent items appearing on my credit report. These items are UNPROVEN and undocumented, and can not be assumed valid or compliantly reported! Provide proof of your adherence to applicable compliance standards for these accounts immediately. This matter is currently under investigation by the FTC. DELETE these fraudulent items from my report at once! 

XXXX XXXX XXXX Account XXXX My personal information was impacted by the XXXX XXXX breach XXXX resulting in numerous fraudulent items appearing on my credit report. These items are UNPROVEN and undocumented, and can not be assumed valid or compliantly reported! Provide proof of your adherence to applicable compliance standards for these accounts immediately. This matter is currently under investigation by the FTC. DELETE these fraudulent items from my report at once!

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief