Consumer complaint received 2025-08-11 00:00:00
Product: Vehicle loan or lease — Loan
Issue: Getting a loan or lease — High-pressure sales tactics
Company: CREDIT ACCEPTANCE CORPORATION
State: SC

Complaint narrative:
I am writing to formally dispute the accuracy and validity of a tradeline on my credit report in accordance with the Fair Credit Reporting Act ( FCRA ), Section 611 [ 15 U.S. Code 1681i ].

Disputed Account Information : Creditor : Credit Acceptance Corporation Account Number : [ XXXX ] Reported By : [ XXXX XXXX XXXX XXXX XXXX  ] This account is being reported inaccurately, and I believe it may be the result of unfair, deceptive, or even illegal practices by Credit Acceptance Corp a company that has faced multiple lawsuits and regulatory scrutiny for questionable business conduct, including : Predatory subprime lending tactics Inflated vehicle values to push high-interest auto loans Failure to properly validate debts Unlawful repossession and reporting procedures Given this history and the negative impact on my credit profile, I am formally requesting that you : Immediately investigate this account under FCRA guidelines .

Request complete documentation from Credit Acceptance validating the debt, including original loan agreement, payment history, and legal ownership of the debt.

If they fail to provide proper documentation within 30 days, as required by law, this account must be deleted in full from my credit report.

Notify me in writing of the results of your investigation.

Please note that unverified or unverifiable accounts must be removed according to FCRA 611. Continued reporting of unverified or inaccurate information is a violation of federal law and I am prepared to escalate this matter to the Consumer Financial Protection Bureau ( CFPB ), the FTC, and state attorneys general if necessary.

Pursuant to 15 U.S.C. 1681s-2 ( a ) ( 1 ) ( A ), a person is prohibited from furnishing any information relating to a consumer to a consumer reporting agency
if the person knows or has reasonable cause to believe that the information is inaccurate Also, This account was opened based on a transaction that raises several concerns about its validity and compliance with both credit reporting and consumer lending standards : The vehicle was purchased and driven off the lot without valid auto insurance in my name, which is a legal requirement in most states and a standard prerequisite for auto financing. The fact that the lender and dealership allowed this transaction to go through raises serious questions about the legitimacy and verification process of the loan.

The loan application was approved based on outdated and inaccurate paystubs, which did not accurately represent my current income at the time of the purchase. This may indicate a lack of proper underwriting or verification by the lender, which could constitute negligence or even misrepresentation.

Thank you for your prompt attention to this matter. I expect a full resolution within 30 days as mandated by federal law.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation