Consumer complaint received 2024-12-21 00:00:00
Product: Checking or savings account — Checking account
Issue: Opening an account — Unable to open an account
Company: JPMORGAN CHASE & CO.
State: AZ

Complaint narrative:
On XX/XX/XXXX, I called the company speedy cash cloud from XXXX phone number. I called them at XXXX o'clock p.m. on XXXX XXXX XXXX XXXX XXXX  they logged into an OPP Device onto my chase bank account after they got my trust and I gave the code to check my balance. Speedy cash cloud, then, proceeded to deposit a fake check of XXXX into my account via mobile deposit without my permission. Chase just recently sent me a copy of the check via mail. The check does not have my signature on the bank of it, just a stamped for mobile deposit by XXXX XXXX. I don't know an XXXX XXXX and it is the scammers. I told chase I was scammed and identity theft was done to me and could I open a new account. Chase closed the old account and opened a new account. Chase then proceeded to close the new account also and blackballed me from ever opening an account with them even though I was a victim of fraud. Chase still has not sent me my cashier 's check yet and hung up when I asked who I could complain to. Chase said that they had done " research '' and claimed that the check was mine even though it wasn't. Chase failed to protect me as the consumer and then further victimized me. No secondary code appeared when the scammer logged into their mobile device stating that chase does not recognize that opp device is out of state. If chase can't keep their consumer accounts more secure, why are they punishing me? I would like a new profile and the ability to open a new account with Chase. Here is the email trail proving what I am saying is correct : Chase has handled this one incident very poorly and has blackballed me over being scammed, defrauded, and identity theft. Chase could have handled this incident better. Please address this. Chase Bank was holding and confiscated my XXXX check from the consumer financial protection bureau regarding me being the victim of a settlement from XXXX XXXX after this happened. I would like a cashier 's check of XXXX mailed pronto to me by Chase Bank since chase bank cashed the check already and is still holding the money. I would also like a new profile and the ability to open a new account with Chase. 

Proof of my claims : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX We have approved your request for a personal loan in the amount FROM {$2000.00} INSTANTLY. The term of the will be decided by the customer. The interest rate The unpaid balance will be calculated according to our standard formula and will start at 2.25 %. Your first payment will be due after 30 days from the day you receive the loan. 

Thank you for choosing XXXX XXXX XXXX 
Please call us at XXXX if we can serve you further. 

please sign and send Thanks and Regards XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  is fake and are scammers. They ask for bank verification codes. Then they deposit fake checks into your account like they did to mine. The check bounces. They have not given me any money and they do not loan any money. Please avoid speedy cash cloud and do not fall for any of their scams. I call and they never return any of my calls. They have been reported to the FBI. If any one else has been scammed by them, please report them to the FBI online internet crime security XXXX and to local law enforcement. Thank you.

Company response to consumer: Closed with non-monetary relief