Consumer complaint received 2025-01-30 00:00:00
Product: Vehicle loan or lease — Loan
Issue: Repossession — Loan balance remaining after the vehicle is repossessed and sold
Company: Bridgecrest Acceptance Corporation
State: GA

Complaint narrative:
[ Your Name ] [ Your Address ] [ City, State, ZIP Code ] [ Your Email ] [ Your Phone Number ] [ Date ] Bridgecrest XXXX XXXX XXXX XXXX XXXX XXXX  Subject : Formal Dispute Regarding Repossession Reporting To Whom It May Concern, I am writing to formally dispute the reporting of a vehicle repossession on my credit report and to request validation of all actions taken in accordance with federal laws, including but not limited to the Fair Credit Reporting Act ( FCRA ), the Fair Debt Collection Practices Act ( FDCPA ), and the Uniform Commercial Code ( UCC ).

1. Compliance with Federal Laws and UCC Regulations Under 15 U.S.C. 1681s-2 ( a ) ( 1 ) ( A ) of the FCRA, information provided to consumer reporting agencies must be accurate. If Bridgecrest BRIDGECREST FORMERLY XXXX XXXX has reported any inaccurate, misleading, or incomplete information regarding the repossession, it is required to correct or delete the entry immediately. 

Additionally, per 15 U.S.C. 1692e of the FDCPA, debt collectorsincluding companies engaging in repossession activitiesare prohibited from using false, deceptive, or misleading representations in connection with debt collection. If any misrepresentation or omission has occurred in the reporting or collection process, I demand immediate rectification.

Furthermore, under the Uniform Commercial Code ( UCC ) 9-609, a secured party may repossess collateral only if it can be done without a breach of the peace. If the repossession of my vehicle involved any unlawful actions, I request full documentation of the process, including any notices, contracts, and agreements that justified the repossession.

2. Request for Verification and Documentation To validate the legitimacy of the repossession and reporting, I formally request the following documents : 1. A copy of the original loan agreement and any modifications.

2. A record of all payments made on the account.

3. The official notice of default and intent to repossess, as required by law.

4. The written explanation detailing compliance with UCC 9-611, which
mandates proper notification before repossession.

5. Proof that the vehicle was sold in a commercially reasonable manner under UCC 9-610 ( if applicable ).

6. Any communication sent regarding my right to redeem the vehicle before disposal under UCC 9-623.

7. Any other documentation that proves the validity of the repossession and its reporting.

3. Demand for Immediate Action If Bridgecrest can not provide the requested documentation proving full legal compliance with the above-mentioned statutes, I demand the immediate removal of any negative reporting associated with this repossession from my credit file. If I do not receive a satisfactory response within 30 days, I will be left with no choice but to escalate this matter by filing complaints with the Consumer Financial Protection Bureau ( CFPB ), the Federal Trade Commission ( FTC ), and my states Attorney Generals office. Additionally, I will consider legal action to enforce my rights. 

I expect a written response confirming receipt of this dispute and a resolution timeline. Please direct all correspondence to the mailing address listed above. 

Sincerely, XXXX XXXX

Company response to consumer: Closed with explanation