Consumer complaint received 2022-04-25 00:00:00
Product: Checking or savings account — Savings account
Issue: Closing an account — Funds not received from closed account
Company: WELLS FARGO & COMPANY
State: CA

Complaint narrative:
Hello Thank you so much for the opportunity to file a complaint with your company. 

My wife and I have been separated for over 10 months, unfortunately she has taken over $ XXXX from my XXXX XXXX XXXX college income this year. 

She is a XXXX XXXX  in XXXX only XXXX  years. Married me 15 days after I XXXX  in XX/XX/2017. Then had a XXXX XXXX in XX/XX/2017. She made me go to my attorney a few weeks after my XXXX that created my XXXX XXXX  and WelXXXX while I was heavily medicated and took my family members out of my XXXX XXXX. 

My friends and family are all very upset that she set me off she wanted a {$50000.00} ring after dating her three months and I told her I couldnt do it so then she left me for a XXXX man that was married for XXXX XXXX twice and ugly she was only XXXX XXXX XXXX very attractive. 

Anyways on XX/XX/XXXX, While I was at the XXXX bank my XXXX bank accounts were being closed within 30 mins I was upset because I told the banker if you close the bank accounts that I wanted then she wouldnt have had an opportunity to close my account and steal almost {$6000.00} at the other branch it was hopping in while he was on the phone with internal call. I was extremely upset that he did not close the account immediately but I asked them too. She also took {$120000.00} out of my school account several months earlier. 

Ive had my XXXX XXXX XXXX account with Wells Fargo for 24 years and my XXXX XXXX Wells Fargo account for XXXX  years all the bankers know me the managers know me because I go into the bank XXXX to 3 times a week. 

XXXX what is the banker who allowed my wife to go into the branch on Friday afternoon and close both my business accounts in a savings account in my nieces account that one only had XXXX XXXX. But when I use my Wells Fargo credit card and they dont recognize a charge of {$50.00} or so they put a stop because they think its fraud on my credit card. 

But when a XXXX girl comes in and close my XXXX accounts without contacting me directly since Im the only owner of both businesses I have a XXXX on both businesses she is not the owner or on accounts. Ive had XXXX mortgages with Wells Fargo throughout the years Ive put millions of dollars into their bank accounts and I was going to put {$2.00} XXXX within the next three months now I have no bank accounts and I will never go back to them again. 

I would like to press criminal charges against my wife if needed but I prefer not to and I hold Wells Fargo responsible for allowing her to close my accounts of XXXX and XXXX  years that is disgusting to me I feel like Ive been disrespected from Wells Fargo and I was an awesome client for 34 years and again XXXX mortgages and they all know me. 

XXXX and XXXX is the XXXX theyve known me for over 30 years and XXXX over 10 years or more and she doesnt have the decency to contact me with suspicious activity why would I close my business account with Wells Fargo when I still owned and run my businesses. 

Please advise me what your role is in this because Im planning on filing a lawsuit against Wells Fargo and also XXXX XXXX  she took {$260000.00} without being on my account. 

My friend tells me shes trying to get my {$3.00} XXXX house I am scared have to death  now Im XXXX XXXX XXXX had a XXXX XXXX and XXXX surgeries this dress the last 9 to 10 months is killing me now I have no money after working hard for 35 years from a immigrant from XXXX this is unacceptable in XXXX. 

Thank you so much for your time I appreciate any help I dont know where to turn at this point. 

Sincerely XXXX XXXX XXXX XXXX XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation