Consumer complaint received 2024-09-04 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: EQUIFAX, INC.
State: PA

Complaint narrative:
Subject : Request for Investigation and Correction of Inaccurate Information in Credit Report Dear Equifax and CFPB, I am writing to express my serious concerns regarding the inaccuracies, misleading information, and outdated data present in my recent credit report. This report has not only caused confusion but has also posed potential harm to my financial standing. I request that this account be blocked immediately due to its numerous violations of consumer protection laws. 

1. **Ambiguous Terminology** : The report states " Accounts in which the exact category is unknown, '' which raises concerns regarding the reliability of the information provided. This lack of clarity can mislead consumers and affect their financial decisions. 

2. **Inconsistent Credit Scores** : The report lists varying credit scores from different bureaus ( XXXX XXXX XXXX XXXX XXXX XXXX Equifax XXXX XXXX. If these scores are not current, they do not accurately reflect my credit standing, violating the Fair Credit Reporting Act ( FCRA ) standards for accuracy. 

3. **Missing Verification Dates** : The report lacks specific dates for the last verification of the information. According to the FCRA, consumers have the right to receive accurate and up-to-date information, and the absence of such dates can lead to confusion regarding the validity of the data. 

4. **Unclear Account Details** : The report presents account information, such as " High Balance '' and " Balance Owed, '' but fails to provide sufficient context regarding account history and status. This ambiguity makes it challenging to assess the impact on my credit score.

5. **Dispute Status** : The report indicates " Consumer disputes - reinvestigation in progress, '' but does not clarify the nature of the dispute or its potential impact on my credit standing. This lack of transparency can lead to misunderstandings and further damage my credit profile.

6. **Inaccurate Payment History** : The report states a payment status of " Open '' and " Late 120 Days, '' which may misrepresent my payment history. Inaccurate reporting is a violation of the FCRA and can adversely affect my creditworthiness.

7. **Lack of Context or Explanation** : The presence of terms such as " Creditor Type, '' " Account Status, '' and " Payment Frequency '' without explanation may confuse consumers unfamiliar with credit reporting terminology. Clear definitions are necessary for transparency. 

8. **Data Privacy Concerns** : The obscured account number raises questions about the security and privacy practices in place. As a consumer, I expect my information to be handled with the utmost care and in compliance with the Gramm-Leach-Bliley Act ( GLBA ).

9. **Potentially Outdated Information** : If the report does not specify when the data was collected or last updated, it can lead to a skewed view of my financial status, which is contrary to my rights under the FCRA. 

I am requesting that Equifax investigate these discrepancies and take corrective action to ensure the accuracy of the information in my credit report. Additionally, I urge the Consumer Financial Protection Bureau to review these practices and ensure compliance with consumer protection laws. 

Thank you for your attention to this matter. I look forward to your prompt response. 

Sincerely, XXXX XXXX XXXX : XXXX

Company response to consumer: Closed with explanation