Consumer complaint received 2025-01-31 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: EQUIFAX, INC.
State: AL

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX, AL XXXX XXXX XXXX XX/XX/year> XXXX Legal Department XXXX XXXX XXXX XXXX, TX XXXX Subject : Formal Demand for Arbitration and Compensation Due to Unresolved Credit Report Inaccuracies & Violations of FCRA & FDCPA Dear XXXX Legal Team, I am writing this letter before I proceed with legal action and arbitration to formally demand compensation and the immediate correction of my credit report. Despite my multiple disputes, affidavits filed with the Federal Trade Commission ( FTC ), and my continuous efforts to resolve these issues, XXXX has failed to correct the fraudulent accounts appearing on my credit report. This is not only a violation of the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681, but also the Fair Debt Collection Practices Act ( FDCPA ), 15 U.S.C. 1692, both of which protect consumers from false and inaccurate credit reporting. 

The following fraudulent accounts have remained on my credit report despite my repeated disputes : XXXX XXXX XXXX Account # XXXX Address : XXXX XXXX XXXX, XXXX XXXX, TX XXXX This account does not belong to me and was opened fraudulently. 
XXXX XXXX XXXX Address : XXXX XXXX XXXX, XXXX, GA XXXX I have never rented an apartment from this entity. I lived in a house during the timeframe of this alleged debt. 
I had tickets, cable, and phones in my name at this same address, all of which were successfully removed after proving fraud. Yet, XXXX refuses to remove the largest fraudulent debt from my credit report, despite the clear pattern of identity theft at this address. 
I personally visited the apartment complex in question and verified that I was never a tenant, yet XXXX continues to report this false debt. 
XXXX XXXX XXXX XXXX : XXXX, TN XXXX Balance : {$790.00} I have no knowledge of this debt, and it has been wrongly reported under my name. 
FCRA Violations XXXX is in direct violation of the following provisions of the Fair Credit Reporting Act ( FCRA ) : 1681i Failure to Reinvestigate : I have disputed these accounts multiple times, yet XXXX continues to report false information without conducting a proper reinvestigation as required by law.

1681e ( b ) Failure to Ensure Accuracy : The law requires credit reporting agencies to maintain maximum possible accuracy in credit reports. By continuing to report fraudulent accounts, XXXX is in clear violation. 
1681s-2 ( b ) Failure to Correct Information After Dispute : After receiving a dispute, XXXX is required to work with the furnishers to ensure inaccurate information is corrected. This has not been done despite multiple disputes and supporting documentation.

FDCPA Violations The debt collectors reporting these fraudulent XXXX & XXXX, XXXX XXXX XXXX, and XXXX XXXX XXXX also violating the Fair Debt Collection Practices Act ( FDCPA ) : 1692e False or Misleading Representations : Reporting a debt that does not belong to me is a false representation of a debt, which is illegal under federal law. 
XXXX XXXX XXXX, in particular, has misrepresented a rental debt that I never owed, despite evidence proving fraud.

1692f Unfair and Unconscionable Practice

s : Continuing to report and attempt to collect on a fraudulent debt that has been disputed and proven false is unfair and deceptive under federal law. The failure to remove fraudulent accounts from my credit report has directly impacted my ability to obtain housing, loans, and other financial opportunities, causing severe financial harm. 1692g Failure to Validate Debt : When I disputed thes
e debts, the furnishers failed to provide proper validation, yet XXXX continued reporting them anyway. 
Under the FDCPA, a debt can not legally remain on a consumers report if it is not validated. 
XXXX & XXXX Damages XXXX negligence in handling my disputes has caused me significant emotional distress and financial hardship : I have spent countless hours disputing these fraudulent accounts, submitting affidavits, and dealing with the financial consequences of your inaction. 
My credit score has been severely impacted, preventing me from obtaining loans, securing housing, and living a normal life. 
Due to these false accounts, I have faced financial discrimination, higher interest rates, and lost economic opportunities. 
Multiple data breaches have compromised my identity, yet XXXX refuses to acknowledge my identity theft and remove these fraudulent accounts. 
Formal Demand for Arbitration & Compensation Given the violations of the FCRA and FDCPA and the harm caused by XXXX  negligence, I now formally demand the following : Immediate removal of all the fraudulent accounts listed above. 
Restoration of my credit score to reflect these corrections. 
Monetary compensation for : Punitive damages for XXXX continued negligence. 
Emotional distress and financial harm caused by XXXX failure to correct these issues. 
Legal costs should I be forced to proceed with arbitration or litigation. 
If XXXX fails to comply with this demand, I will : File for arbitration under XXXX own Arbitration Agreement

Company response to consumer: Closed with explanation