Consumer complaint received 2025-05-16 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: CITIBANK, N.A.
State: FL

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX FL XXXX XXXX XXXX XXXX XXXX XXXX Date : XX/XX/year> American Express XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Attn : Consumer Affairs/ Account Services Subject : Account No. XXXX Dispute of Credit Reporting & Request for IRS Form 1099-C Dear Sir or Madam : I am writing to address two critical issues regarding the above-referenced account, which is currently charged off. First, I dispute any inaccurate credit reporting associated with this account and request that you ensure full compliance with Metro 2 reporting standards. Second, since the debt has been charged off ( i.e., canceled/forgiven ), IRS law requires issuance of a Form 1099-C. To date I have not received such a form, which is required by law. Please address these matters immediately.

Under the Fair Credit Reporting Act ( FCRA ) and the Metro 2 guidelines ( the industry standard format for furnishing credit data ), you have a legal duty to report consumer information accurately and to correct any errors 1 2. The Consumer Data Industry Association expressly reminds furnishers that they have duties under the Fair Credit Reporting Act ( FCRA ) to correct and update credit history information 1. In Metro 2 format, a charged-off account must be coded correctly for example, the scheduled monthly payment amount must be reported as XXXX, the Account Status must be XXXX ( unpaid balance reported as a loss charge-off ), and the original charge-off amount must reflect the balance written off 3. Metro 2 also requires reporting the Date of First Delinquency as the date of the first 30-day late payment leading to charge-off 4, and proper handling of the Date Closed and Date of Last Payment fields. If any of these fields are missing or incorrect, the reporting is not Metro 2 compliant and thus inaccurate. Under 15 U.S.C.

1681s-2 ( a ) ( 1 ), a furnisher shall not furnish any information to a credit reporting agency that it knows or has reason to believe is inaccurate 2, and if a dispute is raised you must promptly investigate and correct any errors 5. I hereby dispute any reporting that fails to meet these Metro 2 requirements and request that you review and correct the accounts credit data ( balance, dates, status code, etc. ) to meet those 1 3 standards.

In addition, because the debt was charged off, federal tax law requires issuance of Form 1099-C. 26 U.S.C.

6050P ( a ) mandates that any applicable entity ( including banks and credit card issuers ) that discharges {$600.00} or more of a debt must file a return ( Form 1099-C ) showing the debtors name, address, taxpayer ID, and the date and amount of the discharge 6. The IRS further instructs that a copy of the 1099-C must be furnished to the debtor 7. For reference, the IRSs own Publication 4681 explains that canceled debt generally counts as taxable income to the borrower unless exceptions apply 8, highlighting why the IRS needs the form to correctly assess taxes. Form 1099-C provides the necessary information to the IRS and 1 the consumer for proper tax reporting. I have not received a 1099-C for this account, which impedes my ability to fulfill my tax obligations. Please provide the 1099-C immediately and ensure it is filed with the IRS 6 7 as required.

To summarize my requests : Form 1099-C : Please issue IRS Form 1099-C for this charged-off debt and send it to me at the above 6 7 address and to the IRS without further delay. This is required by law when a debt is canceled.

Metro 2 Compliance : Verify and correct your credit reporting for this account so that all Metro 2 format requirements are met 3 1 ( e.g. ensure the status code, balances, dates of first delinquency, last payment, and account closure are accurately coded ).

Notice to Credit Bureaus : If any reporting errors are found, please promptly notify all nationwide 5 1 credit reporting agencies of the corrected information, as required by FCRA.

Please confirm in writing that you have taken these actions. As a furnisher of credit information, you must follow reasonable procedures to assure maximum possible accuracy 2, and failure to issue the required 1099-C violates IRS rules ( 26 U.S.C. 6050P ) and impairs my ability to file an accurate tax return. I expect your prompt cooperation.

Thank you for your prompt attention to this serious matter. I look forward to your written response confirming compliance with these legal requirements. 
Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief