Consumer complaint received 2024-06-17 00:00:00
Product: Debt collection — Other debt
Issue: False statements or representation — Impersonated attorney, law enforcement, or government official
Company: U.S. BANCORP
State: FL

Complaint narrative:
My wife was called today XX/XX/XXXX by a woman named XXXX who claimed that she was sending me paperwork for litigation about a civil trial concerning a debt that I owed with a XXXXXXXX XXXX XXXXXXXX. XXXX gave my wife a number to XXXXXXXX XXXX XXXXXXXX. My wife called that number and spoke with XXXX. While talking with XXXX, my wife was told the trial was in regards to an account from XXXX with US Bank. XXXX claimed that the debt was from XXXX and that I owed a sum of {$2400.00}. My wife paid nothing to these ladies XXXX and XXXX but they both were able to list all my personal information including my current address, age, social security number, date of birth, driver license number, and bank account number in question. Instead of calling them back, my wife probed into what account they were in reference to. They gave the US bank account number and my wife called the original bank to research that number. 

Upon calling US bank to dig further, my wife found that it was from an account that my mother opened in XXXX using my information when I was XXXX XXXX XXXX. My mother used that account she started in my name because she was no longer allowed to open her own account in her name due to non-payment of her old accounts. She did much the same with her new account in my name and let it go into default in XXXX while I was in the XXXX. I ended up leaving her home and starting my own life in XXXX after discovering her XXXX XXXX I had little to no idea what all she opened in my name nor where she did it at so I did not have the ability to settle these accounts myself. I went on plagued by her fraud with both financial and XXXX  accounts alike until XXXX when she XXXX XXXX from XXXX XXXX. At that time the accounts stop being made in my name but the damage was done already. 

Shortly after my XXXX XXXX XXXX on XX/XX/XXXX, I was contacted by a company claiming to go by the name of " XXXX XXXXXXXX XXXX. '' They called about this same US Bank account on XX/XX/XXXX while I was in the XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX and was admitted for a XXXX at that time. I was caught off guard and unable to verify this firm 's legitimacy at that time due to being in the XXXX XXXX XXXX Both my wife and I wanted to be rid of the nightmares of all my mothers old debts but my wife had insisted that they send a letterhead confirming that all pursuits in this matter were legal and would be dropped after we paid their " settlement fee '' of {$150.00}. They claimed that the account would be closed at that time after they received payment. I have both the settlement letter and a bank statement showing that I paid that sum. I can and will upload those supporting documents just in case this is a still pending collection that US Bank is still selling to collection agencies even though it is well past the statute of limitations. 

So now it turns out that I am still being contacted about an account that I never held with a bank that should have done it's due diligence to make sure I wasn't experiencing identity fraud by my mother. When contacting the US Bank Fraud and Recovery department, XXXX admitted that the account was " sold '' to collections in XXXX. However, I don't believe they have stopped selling this information since another agency is claiming to still have information on this same account but with my updated information and address that US Bank now has access to due to recently purchasing my mortgage loan. 

All this being said, this whole thing is most likely a fraud ring and I would like to have an end put to it in any way I can. The company claiming to take me to court but failing to provide me paperwork gave me their company website at XXXX The number that XXXX called my wife from was ( XXXX ) XXXX. She gave her the number of ( XXXX ) XXXX. When my wife called she spoke with XXXX. When she called back she was answered by XXXX who was supposed to be from a different office who was only supposed to be the one " serving '' us papers. When my wife got a hold of both women she became very suspicious and looked further into the website and found that the XXXXXXXX XXXX XXXX are likely not a real firm. They are not located at the address listed on the website they gave her at XXXX XXXX XXXX The information listed on their webpage for their address is suspicious as it includes all suites from XXXX and they are not listed as XXXX of the businesses in that building on XXXX. Of course my wife discontinued contacting these ladies and we immediately froze my accounts with all XXXX credit bureaus and will continue to monitor for suspicious activity. 

At this time I believe someone needs to look into this company to verify that it is indeed fraud and shut them down as well as hopefully get US. Bank to discontinue giving out old accounts that have been closed out and are way beyond the statute of limitations.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation