Consumer complaint received 2024-03-17 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Experian Information Solutions Inc.
State: WI

Complaint narrative:
This complaint is in regards to inaccurate accounts that are being reported by Experian. There are 4 different accounts from The Department of EducationXXXX that all have the exact same account number, different open dates, and different balances. The account number is XXXX. One of the accounts states that my monthly payment is {$0.00}, the balance is {$4000.00}, I was never late yet the original balance was {$3500.00}, and the account was opened on XX/XX/XXXX. 

Theyre reporting another account with the same account number mentioned above that has a balance of {$2500.00} that has a XXXX XXXX monthly payment, has never been late yet the original balance is {$1600.00}, and was opened XX/XX/XXXX. 

Theyre reporting another account with the same account number as stated above that has a balance of {$6800.00}, with the monthly payment of {$0.00}, has never been late yet the original balance is {$6000.00}, and the opening date is XXXX XXXX Theyre reporting another account with the same account number as stated above that has a balance of {$6800.00}, a monthly payment of {$0.00}, has never been late yet the original balance is {$4300.00}, and was opened on XX/XX/XXXX. 

This clearly indicates several inaccuracies from the balances, original balances, dates open, monthly payments, and multiple accounts with the exact account number. 

According to 15 usc 1681 all credit reporting should be accurate and fair! 15 usc 1681 ( a ) Accuracy and fairness of credit reporting The congress makes the following findings : ( 1 ) The banking system is dependent upon fair and accurate credit reporting. Inaccurate credit reports directly impair the efficiency of the banking system, and unfair credit reporting methods undermine the public confidence which is essential to the continued functioning of the banking system. 
( 2 ) an elaborate mechanism has been developed for investigating and evaluating the credit worthiness, credit standing, credit capacity, character, and general reputation of consumers.

( 3 ) consumer reporting agencies have assumed a vital role in assembling and evaluating consumer credit and other information on consumers.

( 4 ) it is important that consumer reporting agencies exercise their grave responsibilities with fairness, impartiality, and respect for the consumers right to privacy. 
( b ) Reasonable procedures It is the purpose of this sub chapter to require that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit, personnel, insurance, and other information in a matter which is fair and equitable to the consumer, with regard to confidentiality, accuracy, relevancy, and proper utilization of such information in accordance with the requirements of this sub chapter.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation