Consumer complaint received 2024-03-04 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: LA

Complaint narrative:
I've disputed some inaccurate accounts with Experian consumer reporting agency several times to fix my credit report. The following accounts are still reporting incorrect information. 
XXXX XXXX Account XXXX this account is repeatedly reporting a charge off status on the payment status every month. The account was charged off in XX/XX/XXXX. A closed account should not have an active payment history reporting because this is Manipulating the statue of limitations. 
XXXX XXXX XXXX Account XXXX this account is repeatedly reporting a charge off status on the payment status every month. The account was charged off in XX/XX/XXXX. A closed account should not have an active payment history reporting because this is Manipulating the statue of limitations. 
XXXX XXXX XXXX Account XXXX this account is repeatedly reporting a charge off status on the payment status every month. The account was charged off in XX/XX/XXXX. A closed account should not have an active payment history reporting because this is Manipulating the statue of limitations. 
XXXX Account XXXX this account is repeatedly reporting a charge off status on the payment status every month. The account was charged off in XX/XX/XXXX. A closed account should not have an active payment history reporting because this is Manipulating the statue of limitations. 
XXXX XXXX  XXXX Account XXXX this account is repeatedly reporting a charge off status on the payment status every month. The account was charged off in XX/XX/XXXX. A closed account should not have an active payment history reporting because this is Manipulating the statue of limitations. 
XXXX XXXX XXXX Account XXXX this account is repeatedly reporting a charge off status on the payment status every month. The account was charged off in XX/XX/XXXX. A closed account should not have an active payment history reporting because this is Manipulating the statue of limitations. 
XXXX XXXX XXXX Account XXXX this account is repeatedly reporting a charge off status on the payment status every month. The account was charged off in XX/XX/XXXX. A closed account should not have an active payment history reporting because this is Manipulating the statue of limitations. 
XXXX XXXX Account XXXX this account is repeatedly reporting a charge off status on the payment status every month. The account was charged off in XX/XX/XXXX. A closed account should not have an active payment history reporting because this is Manipulating the statue of limitations. 
XXXX XXXX Account XXXX this account is repeatedly reporting a charge off status on the payment status every month. The account was charged off in XX/XX/XXXX. A closed account should not have an active payment history reporting because this is Manipulating the statue of limitations. 
This violates 15 U.S. Code 1681e - Compliance procedures, 15 U.S. Code 1681 - Congressional findings and statement of purpose, 15 U.S. Code 1681i - Procedure in case of disputed accuracy

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation