Consumer complaint received 2017-09-18 00:00:00
Product: Student loan — Federal student loan servicing
Issue: Dealing with your lender or servicer — Don't agree with the fees charged
Company: Navient Solutions, LLC.
State: CA

Complaint narrative:
First, I would like to thank you for your follow up, swift response and gave me a chance for your consideration. I am truly and objectively responding to you about XXXX XXXX XXXX XXXX and Financial aid center a bad misrepresentation and failed me to deliver on promises to teach technical hand-on a 100 % techniques and false advertisement. I was pulled aside by XXXX XXXX XXXX XXXX administration coerced approach and told me would made lots of money faster ( making six figure on the fly XXXX after I finished the course ) if I enrolled for their Elite technical hands-on program, a workshop and mentorship, for {$35000.00} fee ( invalid debt ). XXXX XXXX XXXX XXXX ( XXXX ) financial aid office faked my signature, invalid debt until I realized it later. Therefore I was shocked and learnt for the first time when I realized what XXXX XXXX XXXX XXXX faked my signature to obtain money, invalid debt from XXXX XXXX, XXXX XXXX and Navient now the servicer. Im requesting to be discharged my invalid debt. I was an innocent person and victimized by XXXX XXXX XXXX XXXX administration. But all I have gotten is misrepresented, cheated by XXXX XXXX of technology coerced approach. XXXX XXXX XXXX XXXX stopped operating in XX/XX/XXXX and now a fake XXXX university '' but has been the subject of continuous problems. I have fallen victim to predatory unmanageable from the get go by XXXX 's fake offerings and misrepresentation. This is a SCAM, FRAUD by XXXX XXXX XXXX XXXX that took place in XX/XX/XXXX. XXXX XXXX XXXX XXXX and now a fake university of violating federal racketeering law by scheming to defraud me into paying thousands of dollars for useless technical investing classes. XXXX XXXX XXXX XXXX was seen as one of the worst for-profit school chains before it went out of business many years ago. XXXX XXXX XXXX XXXX was taking advantage with Banks who make these student loans were irresponsible to begin with it is also their fault they were making loans to people believing they will obtain employment in a given career to pay for it, I was lied and misrepresented by XXXX XXXX XXXX XXXX and Financial aid Center for this invalid debt. 
I am truly and objectively responding to the curriculums were developed largely by a private individuals and small company that makes materials for workshop companies and motivational speakers for that invalid debt. The school was run largely by greedy selfish people ( middle management who were making XXXX plus a year ) with motivational speaking, sick people with backgrounds who were compensated based on how many people they persuaded to buy additional workshop, classes in XXXX XXXX XXXX XXXX and Financial aid center. Also, when I was there by their coerced approach to visit XXXX XXXX XXXX XXXX and Financial aid Center, they were driving XXXX, XXXX, XXXX and etc. etc. cars but saw me at that time eating two meals most of the time miss meal a day. They should be accountable for this invalid debt. XXXX XXXX XXXX XXXX and Financial aid center were telling lies. XXXX XXXX XXXX XXXX were taking advantage of XXXX, XXXX XXXX and Navient Bank who made these student loans were irresponsible for this invalid debt to begin with it is also their fault that they were making loans to me believing I will obtain employment in a given career to pay for this invalid debt and notes ( fake paperwork ). I was lied and misrepresented by XXXX XXXX XXXX XXXX administration. XXXX XXXX XXXX XXXX was a major for-profit school until its collapse many years ago. XXXX XXXX XXXX XXXX ( XXXX ) financial aid office faked my signature until I realized it later. I was shocked and learnt for the first time when I realized what XXXX XXXX XXXX XXXX faked my signature to obtain money from XXXX XXXX, XXXX XXXX and Navient now the servicer. I was an innocent person and victimized by XXXX XXXX XXXX XXXX administration. 
Secondly, I would like you to realize and understand that XXXX XXXX XXXX XXXX was seen as one of the worst for-profit school chains before it went out of business many years ago. XXXX XXXX, XXXX XXXX, XXXX parent company does n't know and understood what 's going on behind the scene what XXXX XXXX XXXX XXXX in XXXX had done. XXXX XXXX XXXX XXXX and Financial aid center were putting out bad debt where those lenders took bad risks, where they are also to blame. I believe that they have to be accountable for this reason I 'm not please by their misrepresentation and coerced approach. 
In conclusion I believe XXXX XXXX XXXX XXXX and Financial aid center are directly responsible to pay-back Navient the servicer {$130.00} ( XXXX XXXX XXXX XXXX thousands ) for the misrepresentation and damage they inflicted on me and I should be forgiven. Because of negligence, misrepresentation and fake treatment. XXXX XXXX XXXX XXXX was seen as one of the worst for-profit school chains before it went out of business many years ago. Im asking kindly to consider a resolution on this matter soon. I never thought Id be in this situation at my age. Here in I hoping to raise my family in a better future with opportunities and fulfilling dreams. But all I have gotten is misrepresented, cheated by XXXX XXXX of technology coerced approach. 
Very truly, XXXX, XXXX Please see some facts about XXXX XXXX XXXX XXXX. XXXX XXXX XXXX, XXXX was suspended from XXXX 's student loan program after a large number of its students misreported their income. XXXX was reinstated after paying fines of C {$1.00} million and putting up a bond of C {$2.00} million. In XX/XX/XXXX, XXXX XXXX, XXXX XXXX and another graduate of one of XXXX University 's XXXX-area campuses filed a class-action lawsuit accusing XXXX of widespread deception, unlawful business practices and false advertising and alleging that students were not being prepared for high-tech jobs. The lawsuit contributed to a 20 % slide in the company 's stock. The class was not certified and the case was resolved for less than {$25000.00} in XX/XX/XXXX.In XX/XX/XXXX, XXXX XXXX , a graduate of one of XXXX XX/XX/XXXX XXXX XXXX-area campuses, filed a class-action complaint against XXXX XXXX and XXXX XX/XX/XXXX XXXX XXXX on behalf of students in the post-baccalaureate degree program in Information Technology. The suit alleged that the nature of the program was misrepresented by the advertising. The lawsuit was dismissed and refiled. During the first quarter of XXXX, a new complaint was filed in the same court by XXXX XXXX with the same general allegations. This action was stayed pending the outcome of the XXXX lawsuit. The lawsuits were being settled in lateXX/XX/XXXX.In XX/XX/XXXX, the State of XXXX XXXX settled with three schools that were participating in questionable student-loan practices. XXXX, XXXX XXXX XXXX, and XXXX XXXX in XXXX XXXX were involved with the settlement. XXXX agreed to refund {$88000.00} to students. In XX/XX/XXXX, XXXX was accused of filing false claims and statements about recruitment pay and performance to the government. In XX/XX/XXXX, a lawsuit was filed by a former manager at XXXX which alleged that the college bribed students for positive performance reviews and worked around federal regulations on for-profit colleges. In XX/XX/XXXX, the attorney generals of XXXX and XXXX issued subpoenas to XXXX to investigate for violations of federal law and filing false information about loans, grants, and guarantees. In XX/XX/XXXX, XXXX stated that the XXXX XXXX state attorney general 's office was investigating if the company 's marketing violated laws against false advertising. XXXX XXXX XXXX 's report on the for-profit college industry revealed that XXXX 's tuition for an associate degree is 10 times higher than at community colleges ; it has a dropout rate of 50 percent ( 60 percent for online students ) within a median of 3 1/2 months ; spending per student of less than {$3000.00} per year on education, about a quarter of what is spent by the XXXX XXXX XXXX ; a CEO salary of {$6.00} million, 46 times more than the president of the XXXX XXXX XXXX ;  and evidence of deceptive recruiting of students. Two state attorneys general, XXXX and XXXX, are investigating XXXX

Company response to consumer: Closed with explanation