Consumer complaint received 2024-05-21 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: PNC Bank N.A.
State: GA

Complaint narrative:
My name is XXXX XXXX. I am NOT a 3rd party. I am a natural person submitting this complaint, and I am requesting that these negative items be removed from my consumer report.

I AM DEMANDING ATTENTION FROM A LIVE REPRESENTATIVE!!

PLEASE NOTE THAT I AM PERSONALLY AUTHORIZING THIS DISPUTE AND THE TRUTH IN LENDING ACT, CONSUMER CREDIT PROTECTION ACT, AND FDCPA VIOLATIONS YOU ARE BREAKING U.S. FEDERAL LAWS! 

I have previously sent correspondence to PNC Bank on XXXX XXXX in reference to a charged-off account that was previously reporting under my name with PNC BANK.I disputed said account in question # XXXX and asked PNC BANK to validate/verify the inaccuracies associated with said account. Instead, PNC BANK updated a charge off account to the credit reporting agencies which caused the account to re-age which is illegal affecting my credit score. 

This account was charged off and sold to XXXX XXXX XXXX ( see attached letter from XXXX XXXX XXXX ) Despite the transfer of debt ownership, PNC Bank continues to report the charge-off to the credit reporting agencies, which is inaccurately re-aging the debt and causing signifiant harm to my credit score.I am bringing this matter to your attention to request immediate action to rectify this situation and to cease these unlawful practices.

Upon reviewing my credit reports, I have found that the continued reporting of this account by PNC BANK is not in compliance with the Fair Debt Collection Practices Act ( FDCPA ) and the Consumer Credit Protection Act ( CCPA ). The FDCPA, under 15 U.S.C. 1692e, prohibits the use of any false, deceptive, or misleading representation or means in connection with the collection of any debt. By continuing to report a debt that has been sold and is no longer owned by PNC BANK, it can be argued that PNC BANK is misrepresenting the current status of the debt. 

Furthermore, under the XXXX, specifically the fair Credit Reporting Act ( FCRA ), it is required that any information reported to the credit reporting agencies be accurate and verifiable. Since the debt no longer belongs to PNC BANK, the continuation of reporting it as a charge-off from PNC BANK XXXX the FCRA 's stipulations for accuracy. 

therefore, I respectfully demand that PNC Bank immediately ceases the reporting of the charged-off account # XXXX to ALL three major credit reporting agencies ( XXXX, XXXX, and XXXX ) and promptly takes action to delete the record of this account from my credit reports. 

I would like to resolve this matter amicably and expediently. I ask that PNC Bank provide me with written confirmation that the reporting of this account has been stopped and that the account information has been DELETED from my credit reports. Please send this confirmation to my address on file. 

If this issue is not resolved within 15 days of this complaint, I will have no choice but to consider further action.

Company response to consumer: Closed with explanation