Consumer complaint received 2025-07-07 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: NC

Complaint narrative:
Check my previous XXXX reports with fcra. I am still locked out of my TransUnion account can't dispute anything. XXXX new student loans that aren't mine are on there as well as several other identity theft accounts that are fraudulent. No one at TransUnion seems to be able to get me access again. I can't dispute anything. They left on my report for XXXX  years and apartment bill of $ XXXX that was fraudulent I show ur d proff it was fraud and they left it on there anyways. Proof as the court order showing it was false and untrue. Right now they are reporting all of my credit cards with hundreds of dollars higher balance then they actually have. I lost XXXX points in my score this week alone. I had worked my score to XXXX no late payments all accounts in good standing this week alone they took XXXX  years worth of hard work away in a week for no reason!!! My balances have all decreased for XXXX sake. I have filed a report with FTC also. Both times I have filed with y'all over this same issue and y'all have done nothing!!! Your organization is obligated to me to do the right thing here. You are supposed to protect me not XXXX TransUnion. By law. I am making one last ditch effort and pleasing to you to you intervien before I lose all hope and. Say to it all and stop paying everyone. I went from my credit being XXXX points short of good for the first time in my life busted my XXXX to get there and these XXXX bags act without any regards for anything. They flagrantly violate the law. For example the law says they have XXXX  days to get me access to my account again. It's been over XXXX  years. XXXX is more like XXXX  years but XXXX  years since my first complaint filed with fcra. So if this doesn't get y'all doing your job and helping me my next step will be states attorney general and a lawyer for me to have sue TransUnion frca and FTC . TransUnion is negligent and spreading false information. It's slander and frca despite me filing previous complaints hasn't done anything to help infact I believe y'all have supported their illegal activities rather than help. Sweeping me under the rug isn't going to help this time. These aren't just civil matters they are criminal matters. I have been financially crippled for the past XXXX years because of their false reports and fraudulent claims and fcra hasn't done XXXX to help. They don't get 60 days to get me access they don't get 30 days because they have had about XXXX XXXX years now. Your supposed to help American citizens like me. I'm going to sue and I will win I promise you. I'd rather not go through all of that so for the last time help me and stop TransUnion from reporting false information old outdated information. They need to be fined heavily until I regain access to my reports and they need to be forced to compensate me for these years of financial ruin at their hands.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation