Consumer complaint received 2024-10-28 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account status incorrect
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: MO

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Mo XXXX XX/XX/XXXX Consumer Financial Protection Bureau XXXX XXXX XXXXXXXX XXXX  XXXX DC XXXX Subject : Formal Dispute of XXXX Charge-Off Account on Credit Reports ( TransUnion, XXXX, XXXX ) Credit Reporting Agencies Affected : - TransUnion - Account # : XXXX - Status : Derogatory Charge-Off - XXXX  - Account # : XXXX - Status : Derogatory Charge-Off- XXXX - Account # : XXXX - Status XXXX Derogatory Charge-Off Dear CFPB Representative, I am filing a formal complaint regarding a charge-off account reported by XXXXXXXX XXXX XXXX ( account ending in XXXX ). I am disputing this entry on my credit report as it appears across TransUnion, XXXX, and XXXX due to multiple inaccuracies and discrepancies. This account is reporting as a charge-off with significant inconsistencies in reporting details, which I believe to be in violation of the Fair Credit Reporting Act ( FCRA ) 15 U.S.C. 1681.

I am requesting the CFPBs assistance to investigate and correct the following discrepancies under FCRAs provisions requiring maximum possible accuracy in credit reporting ( 15 U.S.C. 1681e ( b ) ) : 1. Inconsistent Information across Bureaus : Each credit bureau reports differing dates for account opening, high balance, credit limit, and other details. These discrepancies demonstrate that XXXX has not accurately reported this account information. For instance : - Date Opened : TransUnion ( XX/XX/XXXX ), XXXX ( XX/XX/XXXX ), XXXX ( XX/XX/XXXX ) - Credit Limit : Reported by TransUnion and XXXX as {$8900.00}, while XXXX shows {$0.00}. 
- High Credit : XXXX lists a high credit of {$0.00}, while TransUnion and XXXX report {$10000.00}. 

XXXX. Account Status and Monthly Payment Inconsistencies : The account has been inaccurately marked with a XXXX XXXX monthly payment while being reported as charge-off and past due. This inaccurate monthly payment reporting misrepresents my financial obligations under 15 U.S.C. 1681s-2 ( a ) ( 1 ) ( B ) and violates FCRA standards for fair credit reporting.

3. Charge-Off Reporting and Payment History Inaccuracy : The charge-off dates and monthly payment history listed between XXXX and XXXX conflict XXXX raising concerns regarding the consistency of derogatory mark placement. XXXX reflects late payments consistently, whereas XXXX has gaps, undermining the accuracy required under 15 U.S.C. 1681c ( a ) ( 5 ). 

Under these FCRA regulations, I request that XXXX XXXX Services : - Conduct an investigation into the accuracy of this account 's reporting across all credit bureaus, providing correction to any inconsistencies found. 
- Provide a written response detailing any findings, as required by the FCRA, and if applicable, furnish me with verification documentation confirming the legitimacy and completeness of this debt. 

I also request the CFPBs assistance in urging XXXX to resolve these discrepancies promptly. I have attached copies of my credit reports from all three bureaus highlighting the inconsistencies. 

Thank you for your assistance. I look forward to a prompt response confirming the investigation and appropriate action on this matter. 

Sincerely, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Mo XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief