Consumer complaint received 2025-01-23 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: CARVANT FINANCIAL LLC
State: MD

Complaint narrative:
Dear CONSUMER FINANCE PROTECTION BUREAU, I am writing to request an investigation of the following information on my XXXX / XXXX / XXXX. credit report. This notice is to inform you that an unlawful and inaccurate account has been unauthorized on my credit report. 
Creditor : Carvant Financial LLC, Creditor address : XXXX XXXX XXXX # XXXX, XXXX, NY XXXX. 
Account # XXXX Repossession date : XX/XX/XXXX Dispute 1 : XXXX XXXX XXXX XXXX XXXX  XXXX XXXX Repossession of goods, notifying the Consumer via certified/registered mail within 5 days of repossession. XXXX XXXX, XXXX denied the Consumer the right to exercise XXXX XXXX XXXX granting the Buyer with 15 days to redeem the their repossessed goods after the required notice was given. 
Dispute 2 : Carvant Financial violated MD XXXX XXXX. A public auction. ( ii ) At least 10 days before the sale, the credit grantor shall notify the consumer borrower in writing of the time and place of the sale, by certified mail, return receipt requested, sent to the consumer borrower 's last known address. This notice was NOT received. 
Carvant Financial violated MD XXXX XXXX ( XXXX ) In all cases of a private sale of repossessed goods under this section, a full accounting shall be made to the borrower in writing and the seller shall retain a copy of this accounting for at least 24 months. This accounting shall contain the following information : XXXX XXXX  ) The unpaid balance at the time the goods were repossessed. 
( ii ) The refund credit of unearned finance charges and insurance premiums, if any. 
( iii ) The remaining net balance. 
( iv ) The proceeds of the sale of the goods. 
( v ) The remaining deficiency balance, if any, or the amount due to the buyer ; ( vi ) All expenses incurred as a result of the sale. 
( vii ) The purchaser 's name, address, and business address. 
( viii ) The number of bids sought and received ; and ( ix ) Any statement as to the condition of the goods at the time of repossession which would cause their value to be increased or decreased above or below the market value for goods of like kind and quality. 
This notice was NOT received via certified or registered mail. It was emailed to me, which violates how the consumer receives notices. 

Carvant Financial violates Publication of XXXX ( XXXX ) of providing the consumer with a XXXX C to call reported income on tax benefit year applicable. 

Dispute 3 : Carvant Financial has reported inaccurate information regarding the balance, deficiency, the account status, amount paid, original balance and dates. 
Account # XXXX Date of incorrect reporting : XX/XX/XXXX until present date Violations : XXXX XXXX XXXX XXXX - Unfair practices. ( 1 ) The collection of any amount ( including any interest, fee, charge, or expense incidental to the principal obligation ) unless such amount is expressly authorized by the agreement creating the debt or permitted by law. Per my Deficiency Notice, I was charged repossession fees, title fees, transport, detailing, and auction fees. 
XXXX XXXX XXXX XXXX Obligations with respect to disclosures of personal information. ( a ) Notice requirements .Except as otherwise provided in this subchapter, a financial institution may not, directly or through any affiliate, disclose to a nonaffiliated third party any nonpublic personal information, unless such financial institution provides or has provided to the consumer a notice that complies with section XXXX of this title. XXXX violated my rights and sold my information and account to an Attorney/ Debt Collector without my notice or consent. 
XXXX XXXX XXXX XXXX - Responsibilities of furnishers of information to consumer reporting agencies. ( A ) Reporting information with actual knowledge of errors A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. 
XXXX XXXX XXXX XXXX - XXXX in case of disputed accuracy, Subject to subsection ( f ) and except as provided in subsection ( g ), if the completeness or accuracy of any item of information contained in a consumers file at a consumer reporting agency is disputed by the consumer and the consumer notifies the agency directly, or indirectly through a reseller, of such dispute, the agency shall, free of charge, conduct a reasonable reinvestigation to determine whether the disputed information is inaccurate and record the current status of the disputed information, or delete the item from the file in accordance with paragraph ( 5 ), before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller. 


Explanation : XXXX and XXXX was notified that the car was repossessed by a third-party vendor on XX/XX/XXXX. XXXX. I was not notified of where the car was taken or stored until further notice. I did not receive a Right to Redeem Letter. I did not receive any notice of when and where the auction would take place. I did not receive a Deficiency Notice when the repossessed vehicle was sold. I contacted Carvant Financial LLC on XX/XX/XXXX and XX/XX/XXXX respectively, regarding the retrieval of these notice. Carvant Financial LLC, stated they will send Deficiency notice via email violating MD XXXX XXXX. 
Upon Reviewing My Consumer credit report, reports obtained from XXXX, XXXX and XXXX differ in accurate information. The total amount loaned to the consumer is {$12000.00}. The amount differs on report. The Deficiency notice states balance due is {$7700.00}. The Bureaus are reporting {$6400.00}. The amount owed is inaccurate. Proceeds from the sale cost {$5800.00}. The Bureaus are reporting {$6200.00}. The whole file is inaccurate, and the information is incorrect. The address Is incorrect ; therefore, all mail proceedings were not received. XXXX has reported it as a write-off on XXXX, but a charge off on XXXX and XXXX. That information is not accurate. 
As I am sure that you are well aware, current Federal case law states that, Consumer Reporting Agencies bear grave responsibilities to ensure the accuracy of the accounts they report on and their responsibility must consist of something more than merely parroting information received from other sources. The Courts have also ordered that a Reinvestigation that merely shifts the burden back to the consumer and the credit grantor can not fulfill the obligations imposed by XXXX XXXX XXXX XXXX XXXX XXXX XXXX 
Carvant and Credit Bureaus have ignored my request to provide me with the documents that they have in their files that can used to verify the disputed accounts which means that the accounts have NOT verified and are not accurate. If the reports are not accurate and under Section XXXX XXXX XXXX XXXX XXXX XXXX XXXX  of the FCRA you are required to promptly DELETE all information which can not be verified. 
If the account is not removed within 30 days of receiving this notice, I will proceed with legal action. 
To further support my claim, I have attached documentation including : o A copy of my credit report from the [ XXXX XXXX XXXX XXXX XXXX ] credit bureau o A copy sent to Carvant Financial requesting the information. 
o A copy of the Deficiency Report o A copy of my ID Sincerely,

Company response to consumer: Closed with explanation