Consumer complaint received 2022-12-13 00:00:00
Product: Student loan — Private student loan
Issue: Struggling to repay your loan — Can't temporarily delay making payments
Company: Navient Solutions, LLC.
State: OH

Complaint narrative:
Im writing this complaint due to my private student loans through navient. This started when I transferred to the XXXX XXXX XXXX XXXX XXXX XXXX  of XXXX Florida from XXXX University in Alabama. When I talked to what they claimed to be student advisors they told me that they were an accredited university and that my credits would transfer and they had plenty of options for me to pay for schooling such as ; financial aid, scholarships and grants. A lot of the conversations were over the phone due to me living in Alabama at the time. I would often get brochures showing me how well the school has excelled since being an accredited university. So I decided to make the move and start my new journey. When I arrived in Florida I had the chance to actually see the school in person, but I noticed that some of the things told to me previous to moving werent the same now that I was there. When I called my previous school of XXXX university I was told by them that my credits were not transferable due to XXXX XXXX XXXX  XXXX XXXX XXXX  not being an accredited university this made me very weary with knowing that I just made this big move. When trying to get funds for schooling they later told me that my fasfa had ran out and no scholarships were available at the time. While dealing with this whole mess, I was ready to back out completely but when they told me that if I dont attend now that the courses I need to pursue my major would not be available to me after this point I felt cornered and pressured with not having any parental guidance nor guidance from the university. They told me the only way to get in was to try for a personal loan which they also added that I could get in my name and all I needed were references I later found out that they had forced my mother to enter as a co-signer explaining that is was just temporary and a precaution to better my chances. The loan was originally for {$12000.00} from XX/XX/XXXX until XX/XX/XXXX after a car accident that halted my transportation I decided to drop out before XX/XX/XXXX. Years later I would receive letters about repayment with not being able to repay what they asked, at the time I asked for options they told me that forbearance was my best option it would stop payments they never explained that my interest would accrue so high to the point that my total bill is now over {$29000.00}. And I attended the school for only one full semester. I have been threatened my mother more importantly has been threatened with them trying to put a lean on her home and countless other threats. I feel that this whole process is illegal especially the school I attended is permanently closed since 2015. They and navient have had countless lawsuits against them for partnering together to lure young kids like myself into signing up for this life long trauma. I just wanted an education that they told me was possible they promised me with job opportunities and as above, financial aid, grants and scholarships which none of the above have not nor were true. No one can even context the university to get my withdrawal dates or any other information that could be needed

Company response to consumer: Closed with explanation