Consumer complaint received 2025-04-01 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Experian Information Solutions Inc.
State: GA

Complaint narrative:
Recently I did an investigation on my credit report and found several items on there to be inaccurate. Under 15 U.S. Code 1681e ( b ) Accuracy of report Whenever a consumer reporting agency prepares a consumer report, it shall follow reasonable procedures to assure the maximum possible accuracy of the information concerning the individual about whom the report relates. 15 U.S. Code 1681i ( 5 ) Treatment of inaccurate or unverifiable information ( A ) In general if, after any reinvestigation under paragraph ( 1 ) of any information disputed by a consumer, an item of the information is found to be inaccurate or incomplete or can not be verified, the consumer reporting agency shalli ) promptly delete that item of information from the file of the consumer, or modify that item of information, as appropriate, based on the results of the reinvestigation; and ( ii ) promptly notify the furnisher of that information that the information has been modified or deleted from the file of the consumer. Please remove the following items from my credit report, immediately : Experian : XXXX XXXX XXXX Account number XXXX  Account type Charge Card Date opened XX/XX/XXXX XX/XX/XXXX Balance {$100.00} Balance updated XX/XX/XXXX Credit limit {$3500.00} Credit usage XXXX XXXX  Monthly payment {$35.00} Last Payment Date XX/XX/XXXX Highest balance {$420.00} Terms XXXX XXXX Account number XXXX Original creditor Account type Credit card Date opened XXXX XXXX, XXXX Status updated XX/XX/XXXX Balance {$130.00} Balance updated XX/XX/XXXX Credit limit {$300.00} Credit usage XXXX XXXX Monthly payment {$41.00} Last Payment Date XX/XX/XXXX Highest balance {$390.00} Terms XXXX Account number XXXX Original creditor Company sold Account type Credit card Date opened XX/XX/XXXX Open/closed Closed Status Paid, Closed. Status updated XX/XX/XXXX XXXX XXXX $ 200 Monthly payment Last Payment Date XX/XX/XXXX Highest balance {$320.00} XXXX XXXX  Account number XXXX Account type Secured Loan Date opened XXXX XXXX, XXXX Open/closed Closed Status Paid, Closed. Status updated XX/XX/XXXX Balance Balance updated Original balance {$270000.00} XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Original balance {$120000.00} XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Original balance {$150000.00} XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Original balance {$160000.00} Monthly payment Last Payment Date XXXX XXXX, XXXX Terms 37 Months XXXX XXXX XXXX Account number XXXX Account type Collection Date opened XX/XX/XXXX Status Collection account. {$9100.00} past due as of XX/XX/XXXX. Status updated XX/XX/XXXX Balance {$9100.00} Balance updated XX/XX/XXXX Original balance {$9100.00} Monthly payment - Past due amount {$9100.00} Terms XXXX XXXX XXXX XXXX Your statement **CONSUMER STATEMENT** I HAVE NO KNOWLEDGE OF THIS ACCOUNT. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX Account number XXXX Account type Secured Loan Date opened XX/XX/XXXX Open/closed Closed Status XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX {$180.00} written off. {$180.00} past due as of XXXX XXXX. Status updated XXXX XXXX Balance {$180.00} Balance updated XXXX XXXX, XXXX Credit limit $ 400 Monthly payment Last Payment Date XX/XX/XXXX Past due amount {$180.00} Highest balance {$480.00} Terms XXXX XXXX Account number XXXX Account type Credit card Date opened XX/XX/XXXX Open/closed Closed Status Paid, Closed. {$130.00} XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  {$430.00} XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  Original balance {$49000.00} Monthly payment Last Payment Date XX/XX/XXXXXXXX XXXX XXXX XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation