Consumer complaint received 2025-02-06 00:00:00
Product: Debt collection — Auto debt
Issue: Attempts to collect debt not owed — Debt was paid
Company: TOYOTA MOTOR CREDIT CORPORATION
State: NC

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX, IA. XXXX RE : XXXX Unlawful Repossession and Subsequent Damages Dear Sirs/Madam, This letter constitutes formal notice of my dispute regarding the unlawful repossession of my vehicle, XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, on XX/XX/XXXX by XXXX XXXX  I am writing to demand an immediate cessation of all collection activity and restitution for the damages I have incurred because of your companys illegal actions. 

On XX/XX/XXXX I received a letter from TOYOTA FINANCIAL SERVICES, stating As the date of this letter, your account is considered as paid in full. I then received a letter that was notarized on your behalf stating that you no longer hold security interest to my vehicle as of XXXX XXXX. I was then advised to go to the NJ XXXX and get the title you sent me, to obtain a clean title, in which I did. I followed your instructions and obtained a clean title for the vehicle from the XXXX on XX/XX/XXXX. 

Despite the release of XXXX and the issuance of a clean title, my vehicle was unlawfully repossessed on XX/XX/XXXX by XXXX XXXX, acting on behalf of Toyota Financial Services. Following the unlawful repossession, my vehicle was wrongfully detained by XXXX XXXX  for a period of 5 months, from XX/XX/XXXX. 

I understand that my vehicle was subsequently sold by XXXX XXXX under a false title, as the rightful title to the vehicle was in my possession. Despite the unlawful repossession and the sale of my vehicle, Toyota Financial Services is now attempting to collect {$17000.00} from me, which I believe to be an unlawful and unjustified debt. 

The actions of Toyota Financial Services constitute a clear violation of the Breach of Contract : The release of XXXX XXXX constituted a binding agreement between us, which Toyota Financial Services has breached by wrongfully repossessing the vehicle. Wrongful Repossession : The repossession of my vehicle without any valid legal basis, including a valid lien or court order, was unlawful and a clear violation of my property rights. Conversion : The detention and subsequent sale of my vehicle by XXXX XXXX constitutes the tort of conversion, as it involved the wrongful interference with my ownership rights. Fraudulent Misrepresentation : The sale of my vehicle under a false title constitutes fraud, as it involved the intentional misrepresentation of ownership. 

I hereby demand that Toyota Financial Services immediately cease all collection activity related to this account. Furthermore, I demand that Toyota Financial Services provide written confirmation that all negative reporting to credit bureaus related to this account have been removed. I want and deserve a written apology for the unlawful actions of Toyota Financial Services. 

Please be advised that if Toyota Financial Services fails to comply with the demands set forth in this letter within 30 days, I will be compelled to pursue all available legal remedies, including but not limited to : Filing a lawsuit in court to recover damages and obtain injunctive relief. 
Reporting Toyota Financial Services to the NJ Attorney XXXX XXXX for violations of consumer protection laws. 
Filing a complaint with the Consumer Financial Protection Bureau ( CFPB ). 

This letter is accompanied by the following supporting documentation : Copy of lien release letter from Toyota Financial Services Copy of Original Title Copy of Clean Title issued by the XXXX  Police Report I trust that this matter can be resolved amicably and expeditiously. I look forward to your prompt response and a satisfactory resolution to this dispute. 

Sincerely, XXXX XXXX XXXX has already deleted this account from their investigation, along with all the documents I provided, but XXXX and XXXX have yet to. The police report is too big to add as an attachment so I am mailing it to you guys right now.

Company response to consumer: Closed with explanation