Consumer complaint received 2025-04-25 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: MA

Complaint narrative:
XXXX XXXX  : Account # : XXXX XXXX XXXX XXXX XXXX This account is reporting as a collection /charge off and is negatively impacting my credit score. The reporting of this account is incorrect as it is still reporting a balance after it was charged off. I urge your agency to investigate and provide all missing information. Please also provide an explanation why there is a balance due reporting while also reporting it as a charge off. -- This is a violation and I demand the immediate deletion of this account to ensure that your agency is reporting only full and complete information on my account. 

XXXX XXXX  : Account # XXXX XXXX XXXX XXXX XXXX  Again, This account is reporting as a collection /charge off and is negatively impacting my credit score. The reporting of this account is incorrect as it is still reporting a balance after it was charged off. The date if last activity and date of last payment is reporting inaccurately as well. I urge your agency to investigate and provide all missing information. Please also provide an explanation why there is a balance due reporting while also reporting it as a charge off. -- This is a violation, I demand the immediate deletion of this account to ensure that your agency is reporting only full and complete information on my account. 

XXXX Account # XXXXXXXX XXXX XXXX XXXX XXXX  AND XXXXXXXX XXXX XXXX XXXX XXXX  In addition to both accounts being reported with different account reference numbers, last activity date and last payment date, this account was charged off and STILL being reported on my credit report with a balance due. Please investigate and ensure that all information on my report is accurate, providing all missing information and explanation as to why there is a balance due after charge off. These multiple violations are negatively impacting my score due to negligence of reporting accurate information. I demand this account be deleted immediately. 

XXXX XXXX : Account # : XXXX XXXX XXXX XXXX XXXX  Heres another violation, impacting my credit score negatively, charged off account with a past due balance. Demanding an immediate deletion off credit reports, requesting a full investigation for accuracy and explanation as to why a balance is reporting AFTER charged off. 


Please be aware that I am keeping a detailed record of all correspondence and action taken throughout this process. Failure to respond to this letter/ complaint and or address the mentioned violations within the specified timeframe will leave me no choice but to proceed with legal action to protect my rights as a consumer. 

I trust that these matters will be taken seriously and handled in a timely and professional manner. I look forward to receiving a satisfactory resolution.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief