Consumer complaint received 2024-05-07 00:00:00
Product: Vehicle loan or lease — Loan
Issue: Repossession — Notice to repossess
Company: AMERICAN HONDA FINANCE CORP
State: GA

Complaint narrative:
To whom it may concern, my name is XXXX XXXX, Im writing and sending these documents to you because of the lack of professionalism of Honda South Dealership and Honda Finance. Im also disputing this contact with Honda America South and Honda American Finance because the dealership didnt follow through the with arbitrary contact. This has been a nightmare for me dealing with these companies. Please read and look over the document and let me know if there is anything that you can assist me with. These companies are using the Honda brand and theyre rude, unprofessional, dont answer phone calls and lairs. 

I tried to purchase a vehicle on XX/XX/XXXX at The XXXX XXXX XXXX at XXXXXXXX XXXX XXXX XXXX XXXX, GA XXXX, I was told by the sale male that the vehicle is new and it while to be set up. The salesman asked if I would come and pick the car up on Tuesday or If I can wait until Wednesday, she would have the windows tinted. I agreed to pick the vehicle up on Wednesday XX/XX/XXXX ; I pick the vehicle up at XXXX. I drove to the nail shop, after leaving the nail shop on way my home around XXXX the car stopped several times on XXXX XXXX XXXX. I was almost hit by tracked trailer and cars, as I was trying to move over to the shoulder of the highway, after finally on the shoulder of the highway, I texted the sells person with pictures about the vehicle, I then tell the sells person I want to rescission my contact I wish no longer to purchase the vehicle which by law can do so. The sell men asked me to bring the vehicle to the maintenance department on XX/XX/XXXX. That morning, I got up and drove the car to the maintenance department. The car stopped several times. After finally getting the car to the maintenance department. I was told that it was a result of a faulty battery on XX/XX/XXXX. I stated then that I didnt want the car and I want my XXXX car back. Thats when the salesperson lied and told me that my car which was trade an in was sold XX/XX/XXXX which the trade in car wasnt sold until XX/XX/XXXX. 
The communication with this company sucks. I called and left messages for the XXXX, sales manager, and the finance manager, no one called me. I asked for the owners information as well and no one has given me that information. 
XX/XX/XXXX -The salesperson texted me and said it was a faulty throttle, they replaced the part and its fix the car less than XXXX hours. I told the salesperson again my concerns and that I wanted to speak to the XXXX because I didnt want to drive this vehicle at all. He asked when I could come to the dealership, I told him Monday XX/XX/XXXX. 
XXXX the dealership the salesperson and I were waiting for the XXXX, I was told he was in a meeting after sitting there for over an hour, I finally left. I informed the salesperson again the I wanted to speak with the owner, and I wasnt driving that vehicle, my life was in danger and this vehicle wasnt for me. 
XXXX of today, I still haven't spoken with the managers, XXXX nor the owner of this company and I'm still without any vehicle.

Company response to consumer: Closed with explanation