Consumer complaint received 2024-08-08 00:00:00
Product: Debt collection — Credit card debt
Issue: Written notification about debt — Didn't receive notice of right to dispute
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
State: NY

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XX/XX/year> Consumer Financial Protection Bureau XXXX XXXX XXXX XXXX XXXX XXXX XXXX Subject : Formal Dispute Against Bank of America Violation of 12 CFR 1006.34 ( b ) ( 5 ), 12 CFR 1006.34 ( c ) ( 4 ) ( i ), 12 CFR 1006.34 ( d ), 15 USC 1681s, and 15 USC 1692c Dear CFPB, I am writing to formally dispute inaccuracies and violations of my consumer rights by Bank of America concerning an alleged debt reported on my credit report. Below, I outline specific violations of federal regulations and laws : # # # Violations of 12 CFR 1006.34 XXXX. **12 CFR 1006.34 ( b ) ( 5 ) Itemization of the Debt : ** Bank of America has failed to provide an accurate and clear itemization of the alleged debt as required. The breakdown provided does not reflect the true nature and calculation of the amount owed, making it impossible for me to verify the debts legitimacy. 

XXXX. XXXX12 CFR 1006.34 ( c ) ( 4 ) ( i ) Validation Information : ** Bank of America has not provided the necessary validation information within the required timeframe. Specifically, they failed to send me the written notice including the debts amount, the name of the creditor, and a statement informing me of my right to dispute the debt within 30 days. 

XXXX. XXXX12 CFR 1006.34 ( d ) Form of Validation Information : ** The form and format of the information provided by Bank of America are non-compliant with the stipulated requirements. The provided documents are unclear and incomplete, preventing me from understanding and verifying the alleged debt. 

# # # Violations of 15 USC 1681s According to 15 USC 1681s, furnishers of information to consumer reporting agencies are required to report accurate information. Bank of America has reported inaccurate information on my credit report, which has severely impacted my credit score and financial standing.

# # # Specific Discrepancies Noted : - The alleged debt amount is incorrect and inconsistent across different reports. 
XXXX Bank of America has failed to provide documentation proving the validity and ownership of the debt. 
- Despite my previous attempts to resolve this issue directly with Bank of America, they have not responded adequately or provided the required validation information. 

# # # Cease Communication Request Under **15 USC 1692c ( c ) **, I hereby request that Bank of America cease all further communication with me regarding this alleged debt. All future correspondence should be directed to my legal counsel, should I choose to appoint one, or should be limited to legal notices as required by law.

# # # Requested Actions : XXXX. **Investigation and Correction : ** I request the CFPB to conduct a thorough investigation into Bank of Americas practices and ensure they comply with 12 CFR 1006.34 and 15 USC 1681s. 

XXXX. **Removal of Inaccurate Information : ** I request the immediate removal of the inaccurate information reported by Bank of America from my credit report until they can provide proper validation. 

XXXX. **Verification of Debt : ** I request Bank of America to provide a complete and accurate itemization of the debt, proper validation information, and all necessary documentation as required by law.

Below is the account number associated with the disputed debt : XXXX XXXX : XXXX Thank you for your prompt attention to this matter. I look forward to a resolution that ensures compliance with federal regulations and protects my consumer rights. 

Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation