Consumer complaint received 2017-08-31 00:00:00
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: GA

Complaint narrative:
I requested that TransUnion address specific questions about an investigation they claim they made. The complaint is about TransUnion Credit Bureau not adhering to my request to remove specific information erroneously recorded on my credit report. TransUnion Credit Bureau was served a final notice and still has not submitted the answers to my questions about their investigation. This bureau has refused to remove all account information I have been disputing for a year now. 

I specifically requested the following information from TransUnion : What certification/certified documents were received to conclude the investigation? I specifically asked for a complete copy of all information that was transmitted to the furnisher as part of the investigation. I also wanted to know who they spoke to ... 
What was the date? 
What was their position? 
What number did they call? 
What is the name of TransUnion employee who spoke directly to the creditor ( s )? 
What is the position of this employee that spoke to the creditor ( s )? 
What is your position to the employee? 

I have listed below the companies/accounts TransUnion continues to record. Please see attachments for each letter sent to TransUnion about my complaint/dispute. 

XXXX XXXX Loan Type : Charge Account Industry : Finance/Personal Open Date : XX/XX/XXXX Status Date : XX/XX/XXXX XXXX XXXX Loan Type : Charge Account Industry : Home/Office Furnishings Open Date : XX/XX/XXXX Status Date : XX/XX/XXXX XXXX Card Loan Type : Credit Card Industry : Banks Open Date : XX/XX/XXXX Status Date : XX/XX/XXXX XXXX XXXX XXXX XXXX  Loan Type : Revolving Account Industry : Credit Unions and Finance Companies Open Date : XX/XX/XXXX Status Date : XX/XX/XXXX XXXX XXXX XXXX XXXX Loan Type : V. A. Real Estate Mortgage Industry : Banks Open Date : XX/XX/XXXX Status Date : XX/XX/XXXX Acct # XXXX XXXX XXXX XXXX XXXX Loan Type : Conventional Real Estate Mortgage Industry : Banks Open Date : XX/XX/XXXX Status Date : XX/XX/XXXX Acct # XXXX XXXX XXXX XXXX Loan Type : Unsecured Industry : Finance/Personal Open Date : XX/XX/XXXX Status Date : XXXX XXXX XXXX XXXX XXXX XXXX XXXX : Automobile Industry : Banks Open Date : XX/XX/XXXX Status Date : XX/XX/XXXX Acct # XXXX XXXX XXXX XXXX XXXX Loan Type : Recreational Merchandise Industry : Credit Unions and Finance Companies Open Date : XX/XX/XXXX Status Date : XX/XX/XXXX XXXX XXXX Loan Type : Automobile Industry : Finance/Personal Open Date : XX/XX/XXXX Status Date : XX/XX/XXXX Collection Agency : XXXX XXXX Original Lender : XXXX XXXX XXXX XXXX Bank Date Assigned : XX/XX/XXXX Acct # XXXX Collection Agency : XXXX XXXX Original Lender : XXXX XXXX XXXX Date Assigned : XX/XX/XXXX Acct # XXXX Type : Chapter XXXX bankruptcy dismissed Case number : XXXX Date Filed : XX/XX/XXXX Status date : XX/XX/XXXX Date reported : XX/XX/XXXX Date Paid : XX/XX/XXXX Account Designator : Co-maker

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation