Consumer complaint received 2026-02-09 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Experian Information Solutions Inc.
State: GA

Complaint narrative:
On or about XX/XX/XXXX, I reviewed my Experian consumer credit report and discovered multiple accounts, inquiries, and personal information that I did not recognize and did not authorize. These items appear to be the result of identity theft and fraudulent use of my personal identifying information. 

The disputed accounts include credit and collection tradelines reported by XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX ( multiple entries ), XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX, XXXX XXXX XXXX  ( XXXX XXXX  ), and XXXX XXXX, as well as an unauthorized inquiry dated XX/XX/XXXX. Records show that fraudulent activity on these accounts began as early as XX/XX/XXXX and continued through XXXX, with reported fraudulent balances totaling several thousand dollars. 

In addition, Experian continues to report inaccurate and unverified personal information, including incorrect name variations, date of birth information, multiple incorrect addresses, and inaccurate employer data. This information is not properly associated with my consumer file and increases the risk of continued identity theft. 

After discovering the fraudulent activity, I filed an official Identity Theft Report with the Federal Trade Commission and submitted disputes and supporting documentation to Experian requesting that the fraudulent accounts be blocked or deleted and that inaccurate personal information be corrected. Despite these actions and prior notices, the disputed items remain on my Experian credit report, indicating that a reasonable reinvestigation was not completed. 

As a result, identity-theft-related and inaccurate information continues to be reported and shared with third parties, causing ongoing harm and continued risk of misuse.On or about XX/XX/XXXX, I reviewed my Experian consumer credit report and discovered multiple accounts, inquiries, and personal information that I did not recognize and did not authorize. These items appear to be the result of identity theft and fraudulent use of my personal identifying information. 

The disputed accounts include credit and collection tradelines reported by XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX ( multiple entries ), XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX, XXXX XXXX XXXX ( XXXX XXXX  ), and XXXX XXXX, as well as an unauthorized inquiry dated XX/XX/XXXX. Records show that fraudulent activity on these accounts began as early as XX/XX/XXXX and continued through XXXX, with reported fraudulent balances totaling several thousand dollars.

In addition, Experian continues to report inaccurate and unverified personal information, including incorrect name variations, date of birth information, multiple incorrect addresses, and inaccurate employer data. This information is not properly associated with my consumer file and increases the risk of continued identity theft. 

After discovering the fraudulent activity, I filed an official Identity Theft Report with the Federal Trade Commission and submitted disputes and supporting documentation to Experian requesting that the fraudulent accounts be blocked or deleted and that inaccurate personal information be corrected. Despite these actions and prior notices, the disputed items remain on my Experian credit report, indicating that a reasonable reinvestigation was not completed. 

As a result, identity-theft-related and inaccurate information continues to be reported and shared with third parties, causing ongoing harm and continued risk of misuse.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation