Consumer complaint received 2017-04-24 00:00:00
Product: Mortgage — Conventional home mortgage
Issue: Trouble during payment process — 
Company: Ocwen Financial Corporation
State: CA

Complaint narrative:
in  XXXX  we refinanced our property with   XXXX   XXXX   apparently they were a little broker firm dow n the street we a ctually were setup to sign with   XXXX   XXXX   coming from   XXXX   same little broker down  the street  came a year after the first refinance, the loan was a  XXXX  loan at 30 year fixed we paid all the payments on time to various loan servicers throughout the loan, in  XXXX  ahmsi american home mortgage made massive mistakes in accounting we should have never been in foreclosure, they refused the payments ultimately  at one point and r efused to take any more payments insisting we had not paid one, in  XXXX  we filed a federal lawsuit with ah msi and   XXXX   and   XXXX  power default resolution, the assignments of mortgages were filed with   XXXX   XXXX   XXXX   XXXX   which is the same signature as the foreclosing trustee  XXXX   XXXX ,  XXXX  they are supposedly the newest trustees working for ocwen, in  XXXX  before ocwen started servicing the loan ahmsi had changed their name to homeward residential our payments were refused in  XXXX   XXXX  in  XXXX   XXXX  we borrowed a hard money loan to pay the payments they claimed we had not paid but were again paying the demanded amount over again the quote was for  XXXX  on  XXXX  the same day we got the faxed quote we went to out bank as instructed by power default services homewards subbed in trustee s and  sent same day air fed ex a cashiers check for  XXXX  after i came home from sending that payment out i did n't know if it counted for  XXXX   XXXX  so i wrote a check to homeward in the amount of  XXXX  a regular mortgage payment including late fees, they at that time transferred the loan to ocwen loan servicing, still no money was placed against the loan balance and it definitely did not reinstate our loan in  XXXX  i received the  XXXX   XXXX  payment in the mail saying the excuse they no longer serviced the loan and returned my check, during the last 3 years after everyday making complaints with them, you and every other state local office bureau and attorney general, comp of currency sec, fdic federal trade office of thrift super and the list goes on bbb doj doc, consumers affairs i got nowhere our money had been stolen over 300,000.00 in actual payments had been paid yet the house remained in foreclosure, they took the house at trustee sale which is again robo signed and the same signature as the notary and sales assistant at  XXXX   XXXX , my husband has since died and we struggled to save his life during this time he was   XXXX   XXXX   XXXX   XXXX   XXXX   XXXX   XXXX   for three years being   XXXX   XXXX   XXXX   XXXX  , and still fighting to get some resolution feeling totally ripped off ocwen has tacked on  XXXX  in foreclosure costs and property inspections, as well as we were charged for property maintainence fees when they didnt do any maintainence on the property, it was like totally amazing i couldnt get my point across i have numerous complaints with your company since you opened, still the same complaint except nothing entirely got looked at, any response was bogus and untrue, when the foreclosure sale happened we were not made aware of it actually i wasnt made aware of it they foreclosed when they found out my husband had died not two weeks later. no notices were served as to a date or time of sale or where, i ran a title search and found out weeks later of the sale, and when the eviction came they served a lady who answered the door who took the paperwork on my husbands behalf and did n't tell us until they filed for default from no response, i hired a lawyer to sue for wrongful foreclosure and to fight the unlawful detainer cause we 've owned the property since  XXXX  and have a machine shop in the rear portion of the property that i have almost killed myself trying to move it out before we get kicked out, in fear they would seize my personal belongings and all our equipment or my dead husbands   XXXX   XXXX   XXXX   and construction machinery, frantic about it i filed this lawsuit and since the foreclosure the sham attorney has charged me almost  XXXX  in fees  and  is demanding an nother  XXXX  this month im going broke and my borrowed money to save the property is balloon payment is due this year in  XXXX  of  XXXX  i am now faced with the loss of that property because the money was stolen by homeward  and o cwen. ocwen has sent me a statement that shows they tacked on  XXXX  in unpaid interest this amount is so incorrect  XXXX  in back escrow amounts and i paid the insurance but they charged me for it anyways, they came to the attorney i retained with a settlement offer pending i retract my complaint with your company, its total blackmail saying if i dont take back my complaint from you my offer in settlement wo n't look so good, today i got the offer they proposed and its far from my original  XXXX  loan amount now the offer is im to pay  XXXX  principal and interest ( ( get it interest on the unpaid interest ) ) monthly payments of  XXXX  which is far more than the normal payment of  XXXX  not including late fees and at the end of my 30 year fixed rate of  XXXX  im to pay a balloon payment of  XXXX  and they will not finance that for me so my loan refinance ha s turned into well overt 1.5     million dol lars at the end of a 30 year duration this is so way beyond forgiving some principal they are liars and fraudulent now blackmailing me to withdrawl my complaints to reach some kind of offer, and because i did n't do  it and  retract the complaint that was my  XXXX  off blackmail and now here 's another complaint. fraud and forgery is continuing within the ocwen company still after all the lawsuits and filings of bogus paperwork fabricated within their business and still california or any state regulator tu rns a blind eye and a dea f ear to this happening why is this happening and why are you letting them get away with it? it is unbelievable. so here 's another complaint for ocwen to not choke on actually how many complaints come from people pertaining to forgery and theft and predatory blackmail before you close them down i guess it does n't matter i certainly have lost all faith in justice  and our california government doing anything about it is it you people get kick backs from this company that you would let it continue to harm california neighborhoods and kick people on the street making hard earned dollars get stolen and fraudulent paperwork go by the wayside to help the ocwen family out after all   XXXX   XXXX    still owns 100 % stock shares in ocwen as does his brother who operates in florida,  XXXX  now just owns 100 % of  XXXX  which is the management company of all the stolen   houses  and he owns the  XXXX  website that sells them and the t rustees  XXXX   XXXX  is also owned 100 % by   XXXX   XXXX   how are you people lettin this theft and fraud to continue.?? more questions that will never be answered another stupid complaint cause i wanted to tell the story again can you even imagine

Company response to consumer: Closed with explanation