Consumer complaint received 2024-09-27 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: NAVY FEDERAL CREDIT UNION
State: CA

Complaint narrative:
In accordance with XXXX CFR Part XXXX, XXXX of Title XXXX, the FCRA and per the Privacy Act of XXXX, as a federally protected consumer, I am now opting out of any & all authorization I, the consumer XXXX have given NAVY FEDERAL CREDIT UNION or XXXX XXXX XXXX XXXX XXXX written, non-written, verbal, or non-verbal in accordance with XXXX of Title XXXX. NAVY FEDERAL CREDIT UNION  is in violation of multiple laws set forth by XXXX in reporting an alleged & disputed auto loan to XXXX on XX/XX/XXXX, in violation of FCRA & FDCPA then afterward, requesting final signature ( XXXX ) from XXXX XXXX XXXX on XX/XX/XXXX, XXXX, & XXXX, XXXX which they never received. XXXX ( XXXX ) ( A ) ( i ) states that the consumer report does not include information solely as to transactions or experiences ( payment history, charge off status ), between the consumer ( XXXX XXXX XXXX ) and the person ( NAVY FEDERAL CREDIT UNION ) making the report. The FCRA states that it is illegal to report transaction history without the consumers consent. Additionally, XXXX ( a ) ( XXXX ) ( A ) states that a person ( NAVY FEDERAL CREDIT UNION ) shall not furnish any information relating to a consumer ( XXXX XXXX XXXX XXXX XXXX any consumer reporting agency ( XXXX, XXXX, XXXX ) XXXX the person knows or has reasonable cause to believe that the information is inaccurate. NAVY FEDERAL CREDIT UNION had knowledge under XXXX XXXX that the alleged loan was disputed & inaccurate via the NOTICE OF ADEQUATE ASSURANCE OF DUE PERFORMANCE & DISPUTE OF DEBT received by NAVY FEDERAL CREDIT UNION XXXX XX/XX/XXXX via XXXX XXXX XXXX  XXXX XXXX XXXX XXXX XXXX on my behalf. SEE XXXX XXXX XXXX XXXXXXXX. In this dispute, NAVY FEDERAL CREDIT UNION was put on notice that a commercial lien by my legally designated representative was filed on the car on XX/XX/XXXX under XXXX XXXX XXXX XXXX XXXX XXXX with the CALIFORNIA OFFICE OF THE SECRETARY OF THE STATE which is still Active. It was also required of NAVY FEDERAL CREDIT UNION to provide a copy of the General Ledger of the account to verify and validate they followed Generally Accepted Accounting Principles ( GAAP ) & Generally Accepted Auditing Standards ( GAAS ) in the creation of this alleged loan. NAVY FEDERAL CREDIT UNION was further required to verify and validate who provided the original capital in funding DRAFT NO. XXXX ( Promissory Note Instrument ) in the amount of {$26000.00}. NAVY FEDERAL CREDIT UNION refused to satisfy the above inquiries, therefore, have never had an interest in the automobile let alone any loan on it, nor any valid contract. Yet, NAVY FEDERAL CREDIT UNION on XX/XX/XXXX, applied for the title of the automobile through the XXXX XXXX XXXX XXXX without a valid contract, under XXXX XXXX XXXX XXXX XXXX ; stealing the interest in real property that belonged to someone else. Under XXXX  XXXX Receiving XXXX XXXX ( XXXX. XXXX, XXXX ( a ) ) in the XXXX XXXX XXXX XXXX XXXX XXXX it is stated : XXXX is stolen if it was obtained by any type of theft, or by burglary or robbery. Theft includes obtaining property by XXXX XXXX XXXX XXXX, or XXXX. On XX/XX/XXXX a letter was sent to XXXX XXXX XXXX  XXXX to correct lienholder status as they granted the Title of a car that someone else had a security interest in & a car that had a XXXX XXXX XXXX filed on it to XXXX under a XXXX XXXX, based on a disputed loan with no final signature. SEE : https : XXXX. On XX/XX/XXXX, a Notarized XXXX XXXX XXXX was mailed to NFCU via XXXX XXXX XXXX  XXXX XXXX XXXX XXXX XXXX. SEE : XXXX XXXX XXXXXXXX NAVY FEDERAL CREDIT UNION never XXXX. On XX/XX/XXXX, NAVY FEDERAL CREDIT UNION reported a charged off to XXXX of the disputed loan in the amount of {$27000.00}. On XX/XX/XXXX, my car was towed in a matter between myself and XXXX XXXXXXXX XXXX XXXX XXXX NAVY FEDERAL CREDIT UNION duplicated the fraud mentioned above and intercepted my car from XXXX XXXX XXXX XXXX, illegally auctioned off my car for {$18000.00} then recreated another account under my name without my consent, signature, or agreement and has fraudulently reported an additional past due amount to XXXX of {$12000.00}. This violates the discharge injunction under XXXX XXXX XXXX XXXX. NAVY FEDERAL CREDIT UNION can not collect on debt that is XXXX as it is considered a certificate of indebtedness & defined as income by the IRS. I have provided a screenshot from the IRS website. The IRS clearly defines a charge off as Gross or Ordinary income! INCOME DOES NOT GET REPORTED ON THE CONSUMER REPORT which in fact makes reporting of these account ( XXXX ) INACCURATE. I have never received a XXXX from NAVY FEDERAL CREDIT UNION for XXXX cancelled/discharged debt of { {$27000.00} } or { {$2200.00} }. NAVY FEDERAL CREDIT UNION has clearly written off and XXXX debt with the IRS without sending out the XXXX as required by the IRS for XXXX greater than { {$600.00} }. NAVY FEDERAL CREDIT UNION is HEREBY, PUT ON NOTICE that they have reported inaccurate information on the credit report of XXXX XXXX XXXX. This is unsatisfactory! This is fraud, especially due to the fact the alleged auto loan was disputed, not agreed to, but reported to XXXX by NAVY FEDERAL CREDIT UNION with no final signature! I shall also point out XXXX FEDERAL CREDIT UNIONs responsibility pursuant to XXXX ( a ) ( XXXX ) ( B ) ( XXXX ) : ( a ) DUTY OF FURNISHERS OF INFORMATION TO PROVIDE ACCURATE INFORMATION XXXX ) PROHIBITION ( B ) Reporting information after notice and confirmation of errors a person shall not furnish information relating to a consumer to any consumer reporting agency if ( i ) the person has been notified by the consumer, at the address specified by the person for such notice, that specific information is inaccurate ; and ( ii ) the information, is in fact, inaccurate. NAVY FEDERAL CREDIT UNION must also refund the remaining balance of the consumer accounts upon their termination. This is your XXXX notice to return ALL money due from these consumer accounts under XXXX XXXX XXXX XXXX Treatment of credit balances ; account termination. ( a ) Credit balances. When a credit balance in excess of {$1.00} is created on a credit account ( through transmittal of funds to a creditor in excess of the total balance due on an account, through rebates of unearned finance charges or insurance premiums, or through amounts otherwise owed to or held for the benefit of the consumer ), the creditor shall ( XXXX ) Credit the amount of the credit balance to the consumers account. ( XXXX ) Refund any part of the remaining credit balance within XXXX business days from receipt of a written request from the consumer ; ( XXXX ) Make a good faith effort to refund to the consumer by cash check or money order, or credit to a deposit account of the consumer, any part of the credit balance remaining in the account for more than XXXX months. No further action is required if the consumers location is not known to the creditor and can not be traced through the consumers last known address or telephone number. ALL of my claims in this matter are substantiated by Conclusive & Insurmountable Evidence! On XX/XX/XXXX, NAVY FEDERAL CREDIT UNION was processed served the document on the following link XXXX XXXX XXXX XXXX

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation