Consumer complaint received 2024-01-10 00:00:00
Product: Money transfer, virtual currency, or money service — Domestic (US) money transfer
Issue: Fraud or scam — 
Company: TD BANK US HOLDING COMPANY
State: NJ

Complaint narrative:
I, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX NJ XXXX, phone XXXX, the sole owner of used car dealership XXXXXXXX XXXX XXXX, located at XXXX XXXX XXXX, XXXX NJ XXXX, ask for your help to find cyber scammers who got my money. My TD Bank and XXXXXXXX XXXX where money where wired did reject to help me. On Wed, XX/XX/ at XXXXXXXX XXXX I purchased a vehicle for my customer at XXXXXXXX XXXX XXXX through website XXXX I went to their contact page at XXXX XXXX XXXX picked email XXXX and sent them request to provide me wire transfer instructions how they want me to pay for the purchase. During the correspondence, somehow my contact was intercepted by the attackers and they, on behalf of XXXX, gave me an incorrect bank account for transferring money. Visually you could not find a difference between real and fake XXXX emails. We found it only XX/XX/XXXX  during the internal investigation. I sent a wire transfer of {$88000.00} ( XXXX XXXX XXXX XXXX XXXX XXXX XXXX and XXXXXXXX XXXX ) to the fake bank account in XXXX XXXX  belongs to fake XXXX XXXX, criminals gave me. In fact, I lost all my money. 
Yes, it was my mistake, I could not recognize the scammers. But their playing was very professional. It was impossible. I absolutely do not believe that in the digital age it is impossible to find criminals who stole digital money transfers. It is especially important to understand that this was a domestic transfer, not an international one. Someone registered a company, opened an account, and received money. Even if the money was then transferred abroad to the United States, these are still digital transfers. It's impossible to hide your tracks. Sooner or later, this money still had to be cashed by some specific people. The refusal of banks to help looks like laziness and complete unwillingness of banks to cooperate and help their clients in very difficult situations. 

There are lots of legal actions done by myself already : 1 ) Local police report # XXXX was filed at XXXX XXXX XXXX XXXX NJ Police department XXXX XX/XX/ 2 ) FBI Complaint was filed at XXXX on XXXX 3 ) On XX/XX/ I stopped by at my TD Bank at XXXX XXXXXXXX XXXX XXXX XXXX  NJ XXXX, ( XXXX ) XXXX ( XXXX ) and asked them to find any kind of information and opportunity how to return the payment 3 ) XXXX Case number XXXX has been created XX/XX/XXXX  for XXXX. 
Information requested from XXXX : all access date, IPs, Location and devises and also any kind of suspicious activities on my account XXXX during the XXXX, XXXX and XX/XX/XXXX XXXX 
4 ) This is the list of fake emails belonging to cyber criminals. 
XXXX XXXX XXXX 5 ) Copy of all the paperwork and reports sent to National Security Agency by mail by USPS XXXX on XX/XX/ Any additional paperwork is available upon request. I am attaching some of the paperwork, but I have more than 40 extra files ( more then 100 pages ) with everything including email conversation with suspects. 

Please help me to get my money back. I put all my family savings into this transaction to cover by clients purchase on time and now I am totally broken. 
Thank you.

Company response to consumer: Closed with explanation