Consumer complaint received 2017-10-04 00:00:00
Product: Mortgage — Conventional home mortgage
Issue: Struggling to pay mortgage — 
Company: Ocwen Financial Corporation
State: NY

Complaint narrative:
Ocwen insist in sending people to inspect my property in order to charge me once a week inspection fees although I will stay in the house and I will win my case against this abusive Ocwen in the Court of law. Ocwen used real hooligans to vandalize my property steal garden decoration or break solar lamps. They also use forge documents to an account that started with a fixed rate and now is adjustable rate. It is time to stop abusing my property. I will never be intimidate and I will protect my property until all is clear from this massive fraud. I am the sole owner and is time Ocwen stop abusing my property and in particular they must stop sending criminals under false pretest to XXXX inside my property? On XXXX XXXX, 2017 Ocwen sent another hooligan to visit my property and after walking all over and took picture he also took picture of my neighbor main entry and his property too. It is not clear if this was taken in order to try later one to defraud him since in our aria there is burglary. Since he is XXXX and since I was not home he went out asking this hooligan what is he doing taking photo and this hooligan almost start fighting my neighbor because he works for Ocwen a company that abuse and defraud people. My neighbor stated very clear that next time he will go out and if necessary he will not hesitate to make a very big scandal so the incident will be reported in press and TV. A solar lamp belong to my neighbor was also broken and I had to buy it back to him. How long Ocwen send hooligans to abuse my property? Due they have trespassing permission or is a standard abuse done intentionally by this horrible institution. I no longer do this. The neighbor report the incident against Ocwen to Department if Justice, police, and State Department since is not the first time. I am writing this incidents to the Chairman of Ocwen and he ignore this each week. It is time to stop abusing my property, stop using forge documents, stop modifying the account illegal and against our Government proposal to help customers not defraud them They try to increase the monthly payment from {$3000.00} to {$25000.00} since this is no modification this is fraud. How long can Ocwen send hooligan to XXXX inside my property. How many criminals you intend to send to my property. Two months ago my neighbor inform me that Ocwen sent a criminal that after taking photo he XXXX at the garbage aria and after he finish he put a filthy carpet and kneeled in front of it and start praying. The Police was called, the XXXX squad and Ocwen name now is all over those lists. Now Dept. of Finance will investigate against Ocwen so is time to stop vandalizing my property STOP, Again and Again XXXX XXXX ignores me and continue to send abuser to take picture and XXXX on my neighbors properties. The next abuser I find inside my property I will guarantee will be arrested. Ocwen continue to ignore all my letters concerning those abuses so I need CFPB to ask them to reply. My wife is a victim of banking fraud but for this there are Courts that can look into it. I reported this case to the Office of Attorney General as well As OTHER IMPORTANT Departments so in the future if they intend to send such hooligans again we can file criminal charges against the CEO as well as those people. I pray that his family will face a similar barbaric situation and I will be curious to see his reaction. I was told that 3 neighbors complained about Ocwen and their CEO personally to the State Department and we are going to see what will be next so they must STOP abusing my property. STOP. Why are Ocwen allowing this? My neighbor asked me if those criminal taking picture do this so they can burglar later on their house. I told them to make an official complain to the local Police and State Department to Justice Department to FDIC, Fed Reserve, Attorney General and so on. Why such hooligans are sent to private property and confuse it with Ocwens toilet? How do Ocwen feels if in their private property there is a similar incident? They sent hooligans showing off his XXXX XXXX to my neighbor a XXXX and he sent a photo to State Department asking them for clarification. Is this a new sick joke or is another form of abuse order by Ocwen? Almost nine months one of your Representative came at my property XXXX behind a big tree and acting very strange not knowing if he was under narcotic influence or alcoholic. He was extremely rude when he was asked what he was doing and he jump in a car and left very fast once people start coming in the street. He took picture of my property as well as other property and after it he start picking through the windows of my neighbors. Is the policy of Ocwen picking through the Window of a XXXX house? The XXXX file an official protest to the Secretary of State so such rude individuals will never come to visit our property again. We inform the police that Ocwen INTENTIONALLY terrorize my family and neighbors. I was told that the only reason this person under influence did not come inside my property was due to the fact that the Gardner was there. I expect this abuse to be the last one since is uncivilized to send such rude people to a property so he can defraud other property. Ocwen lied to me, abuse me and allow my property to be defrauded. As mention before Ocwen will be investigated by the office of Attorney General by Department of Finance too and by the similar office from Florida, NY, NJ, Pennsylvania, Georgia and by The House of Representatives which started the investigation as well as Department of Justice. FDIC, SEC CFPB, Fed Reserve and a few others too. I am also preparing my legal case against Ocwen abusive and deceiving institution as well as the one against the family of XXXX XXXX too.

Company response to consumer: Closed with explanation