Consumer complaint received 2024-05-12 00:00:00
Product: Payday loan, title loan, personal loan, or advance loan — Personal line of credit
Issue: Getting a line of credit — 
Company: OneMain Finance Corporation
State: TX

Complaint narrative:
Subject : Formal Complaint Against OneMain Financial Dear Consumer Financial Protection Bureau, I am writing to formally lodge a complaint against OneMain Financial regarding the handling of my loan application, reference number XXXX, dated XX/XX/XXXX. Despite arriving at OneMain Financial @ XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, TX XXXX, with pre-approved status for a {$12000.00} loan and providing evidence of my financial capability through monthly direct deposits exceeding {$10000.00} from both XXXX XXXX XXXX XXXX ( XXXX ) and XXXXXXXX XXXX my application was handled in a manner that I believe violates several federal laws designed to protect consumers. 


" Credit Card '' 15 USC 1602 ( l ) The term " credit card '' means any card, plate, coupon book or other credit device existing for the purpose of obtaining money, property, labor, or services of credit. Each violation of Title 15 of the United States Code is {$1000.00} According to the EQUAL CREDIT OPPORTUNITY ACT adverse action against a consumer is against the law which is 15 USC 1691c and pursuant to civil Liability under 15 USC 1692k. Furthermore, because my social security number which according to 15 USC 1602 ( l ) is defined as a credit card was used and I received NO BENEFITS. This is also proof of fraudulent activity on OneMain, with the mail soliciting me with the XXXX pre-approval which is very deceptive in nature against the consumer. 


Summary of Complaint : 1. Pre-Approval and Application Process : I was granted pre-approval based on my financial records, yet the application process led to an unwarranted denial without a transparent or justifiable reason.

2. Unauthorized Financial Activities : There have been unauthorized inquiries and potential withdrawals from my accounts associated with this application process, suggesting a misuse of my personal financial information.

3. Legal Violations : - The denial and handling of my application appear to violate the Equal Credit Opportunity Act ( 15 USC 1691c ).

- The credit application, recognized as a financial asset ( 12 CFR 360.6 ( 2 ) ) and as self-liquidating paper ( 17 CFR 260.11b-6 ), makes the adverse action taken by OneMain Financial a violation of : - 15 USC 78j, 15 USC 78ff - 15 USC 1691 ( a ) ( 3 ) - 18 U.S.C. 241 ( Conspiracy Against Rights ) - 18 U.S.C. 242 ( Deprivation of Rights Under Color of Law ) I request that the CFPB investigate this matter to ensure compliance with federal regulations and to address any breaches that may have occurred. The actions by OneMain Financial not only reflect a disregard for lawful lending practices but also pose significant financial and personal stress on my part.

Requested Actions : A full investigation into the handling of my loan application by OneMain Financial.

Appropriate remedial actions against any proven misconduct.

Assurance of adherence to fair lending practices by OneMain Financial in the future.

With ONEMAIN HOLDING, INC ( IRS XXXX ) ONEMAIN FINANCE CORPORATION ( IRS XXXX ) Chief Financial Officer XXXX XXXX XXXX signed a SEC Fillings report on XX/XX/XXXX along with XXXX XXXX XXXX President and Chief Executive Officer to uphold their role requirements of Section 13 ( a ) or 15 ( d ) of the Security Exchange Act of 1934.

I trust that the CFPB will address this complaint with the seriousness it warrants. Thank you for your attention to this matter and your ongoing commitment to protecting consumers.

Company response to consumer: Closed with explanation