Consumer complaint received 2024-10-21 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Credit inquiries on your report that you don't recognize
Company: JPMORGAN CHASE & CO.
State: NC

Complaint narrative:
I am writing to formally address an adverse action taken against me concerning the denial of access to credit, which I believe to be a violation of my rights as a consumer under several laws, including the Truth in Lending Act ( TILA ), the Fair Credit Reporting Act ( FCRA ), and other federal and state consumer protection statutes. 
Violations under the Truth in Lending Act ( TILA ) 15 U.S. Code 1602 ( n ) According to the Truth in Lending Act ( TILA ), particularly 15 U.S. Code 1602 ( n ), I am entitled to fair and clear disclosure regarding the terms of any credit transaction. The denial of my application for credit, without transparent reasoning or proper notification, fails to comply with these consumer protection standards. TILA mandates that creditors provide clear and understandable terms, including reasons for denial or adverse action, which I have not received adequately in this case.

Open-End Credit Plan Rights 15 U.S. Code 1637 Additionally, under 15 U.S. Code 1637, as a natural person, I have the right to fair access to an open-end credit plan. This statute governs the disclosure requirements for open-end credit plans, ensuring that consumers are made aware of the terms of their credit agreements, including finance charges, interest rates, and other critical information. By denying me credit without lawful justification and without providing the necessary disclosures under this section, Chase Bank has violated my rights as a consumer seeking access to an open-end credit plan. I am entitled to credit as a natural person, and your refusal is in violation of these protections.

Unlawful Adverse Action Fair Credit Reporting Act ( FCRA ) The term Adverse Action under the Fair Credit Reporting Act ( FCRA ) refers to a denial or revocation of credit or a refusal to extend credit. In my case, the decision to deny my credit application constitutes an adverse action. According to the FCRA, creditors are required to provide specific reasons for the denial and indicate if consumer credit reports were used in the decision-making process. As a natural person and consumer, I believe this decision reflects discriminatory treatment without adequate legal justification.

Violation of Consumer Law 15 U.S. Code 1643 Under 15 U.S. Code 1643, I am protected from unfair practices related to the extension of credit. It is my understanding that as a natural person seeking credit, I was denied access to the credit market without a legitimate or lawful basis. This denial not only breaches federal consumer law but also discriminates against me in violation of my right to fair access to credit.

Violation of Equal Credit Opportunity Act ( ECOA ) 15 U.S. Code 1691 In addition, under the Equal Credit Opportunity Act ( ECOA ), 15 U.S. Code 1691, it is unlawful for any creditor to discriminate against any applicant with respect to any aspect of a credit transaction on the basis of race, color, religion, national origin, sex, marital status, or age, or because all or part of the applicants income derives from any public assistance program. The refusal to extend credit to me, without providing sufficient reasons and in a manner that violates my consumer rights, suggests discriminatory practices in direct violation of this law.

Violations of My Mental, Financial, and Consumer Well-being Chase Banks decision has caused undue harm to my mental and financial well-being. The adverse action taken without proper explanation has had a damaging effect on my financial standing and consumer credit reports. These actions are not only unlawful but have caused significant distress and disruption to my financial stability.

Breach of Consumer Financial Protection Laws CFPB and North Carolina State Law Chase Bank 's actions also violate Consumer Financial Protection Bureau ( CFPB ) regulations and North Carolina state attorney general law, which require transparency and fairness in consumer financial matters. As a resident of North Carolina, I am entitled to protection under state consumer laws, and Chase Bank 's conduct represents a breach of these protections.

Company response to consumer: Closed with explanation