Consumer complaint received 2024-07-14 00:00:00
Product: Mortgage — Conventional home mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage — Delays in the application process
Company: WELLS FARGO & COMPANY
State: GA

Complaint narrative:
TITLE : Wells Fargo customers are affected by its business practices and " corporate culture, '' ( TO CHEAT, LIE, AND STEAL FROM ITS CUSTOMERS ) the CFPB says! 

THE WORDS OF THE CFPB ARE SUBSTANTIAL! I KNOW FIRST-HAND MY EXPERIENCES IN XXXX AND NOW PROVE BEYOND ANY DOUBT! 

Wells Fargo has faced several significant scandals and breaches over the years. Here are some notable incidents : According to a XXXX XXXX, XXXX, blog post from the Consumer Financial Protection Bureau, a settlement with Wells Fargo was reached after the bureau found that more than XXXX XXXX Wells Fargo accounts were subject to the bank 's " illegal practices, including misapplied payments, wrongful foreclosures, and incorrect fees and interest charges. '' One in three American households is a Wells Fargo customer and is affected by its business practices and " corporate culture, '' the CFPB says. More specifically, Wells Fargo customers with either an auto loan, mortgage loan, or bank account between XXXX and XXXX were affected and may be eligible for a payout. 
Additionally, in XXXX, Wells Fargo agreed to pay {$3.00} XXXX to resolve a government investigation into its sales practices, including opening millions of fake customer accounts! 

Fake Account Scandal ( XX/XX/XXXX ) : Wells Fargo was fined {$180.00} XXXX for creating XXXX XXXX fake deposit accounts and over XXXX fake credit cards without customer permission. The bank XXXX XXXX employees involved in this unethical practice! 

Improper Repossession of Service Members Cars ( XX/XX/XXXX ) : The Department of Justice penalized Wells Fargo for improperly repossessing cars from active-duty military members. The bank paid {$20.00} XXXX in fines and provided restitution to affected service members! 

Living Will Test Failure ( XX/XX/XXXX ) : U.S. regulators restricted Wells Fargos size after it failed a living will test, which assesses how banks would unwind in bankruptcy scenarios! 

Data Breach ( XXXX ) : In XXXX, Wells Fargo experienced a data breach between XXXX and XXXX. The breach involved the unauthorized disclosure of customer data and led to a suspension of business between Wells Fargo and XXXX! 

ATTACHED ARE COMMUNICATIONS THAT WELLS FARGO IS AVOIDING OFFICIALLY SUBMITTING PER CFPB REGULATIONS, ON THEIR WEBSITE PORTAL THIS CASE STARTED OVER A MONTH AGO, I'VE ONLY BEEN LIED TO SINCE THEN, AND DELAYS DUE TO THEIR COVER-UP ACTIONS! 

WHAT DO I WANT? IS US SUPREME COURT / GOVERNMENT OVERSIGHT ON THIS MATTER! Anything less is unacceptable! 
The phrase fox guarding the hen house describes a situation where someone who shouldnt be trusted is chosen to protect or oversee something. Its like putting a bank XXXX in charge of guarding a bank or allowing an industry to make and enforce safety rules without government oversight. The idiom can also refer to someone overseeing themselves, which isnt ideal. The earliest known use of this sentiment dates back to XXXX! XXXX XXXX and XXXX years later this is what the Wells Fargo XXXX XXXX XXXX XXXX XXXX, throughout its employees, is carefully TAUGHT to steal from its customers! 
The monetary value of {$24000.00} as a penalty, and {$4000.00} for my legal fees, fighting the delays that caused me to lose my home!

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation