Consumer complaint received 2024-12-02 00:00:00
Product: Money transfer, virtual currency, or money service — Domestic (US) money transfer
Issue: Fraud or scam — 
Company: Paypal Holdings, Inc
State: CO

Complaint narrative:
XXXXXXXX XXXX XXXX of a Verified PayPal user belong to a XXXXXXXX XXXX XXXX crime. 
Please read below for the full details- Hello Dear, I was contacted by a lady who saw my resume on XXXX and gave me an Employment Offer as a hiring manager of a company named XXXX XXXX for XXXX XXXX XXXX XXXX XXXX Her name is XXXX XXXX, XXXX XXXX XXXX With the employment offer, she told me that the company will provide me with te necessary equipment for my work set up by sending me a check that I will use for that purchase. 
She added that according to te company policy, I need to use that funds with one of the companys vendor, who is going to install the required software and send back to me, the XXXX fully equipped with te required software. 

Firstly she sent me a check through my email of XXXX, I need to print and use my bank mobile app to deposit and let her know the outcome of that deposit. I did, but only partially fund of {$400.00} was available just after the deposit and the rest on hold. Then, the next day, I had security alert of a hold on that deposit. 

Ive contacted her, and she told me, it was because the check was a copy that the bank might thing it was fake, and then she is going to send me an original check by XXXX Ive requested that the new check need to be XXXX XXXX, thinking it is the more secure method of payment. 

I got the XXXXXXXX XXXX of {$3400.00} delivered by XXXX. I deposited the check on Friday XX/XX/year> at my bank XXXX XXXX. I inform her of the deposit and the availability of the fund the next day on Saturday. She wants me to start using the fund on that Saturday, but I let her know that I will contact my bank on Monday to have confirmation before disbursement of any XXXX. 

On Monday XX/XX/year>, I called XXXX XXXX Customer service twice to make sure if the fund of the deposit {$3400.00} is now available. Both of the bankers on the separate call confirm to me that the fund is available. I use {$1000.00} on that Monday and the next day on Tuesday I use {$2200.00} with PayPal to the named XXXX XXXX, with email XXXX All these transactions were done with PayPal and can still be tracked by XXXX XXXX. 

On Wednesday XX/XX/year> unfortunately, Ive received alert from XXXX XXXX after five days of accepting that XXXX XXXX and authorizing the fund availability. 
Ive received another email, that day notifying, the XXXX XXXXXXXX is returned and my account is now debited for $ XXXX My concern now is how to pay my rent this XXXX. My Social Security check and the one for my wife is direct deposited at XXXX XXXX and failed in the hole. My bank account is negative now. 

Please, help me out. I never have a late rent payment on my record. Also, I will never get another money to pay for the late fee and any legal related fees. 
Please, I dont want my wife and myself become homeless in this cold weather. 
Please, I am begging you to help me out. XXXX XXXX will detect this deposit a the branch earlier, I will not get access to the fund and use after calling them. 
They authorized the fund and they need to investigate and get the bank be paid back by the one who had te fund through PayPal. 

I am sending to you all the necessary files including any correspondence with the bank, bank statement, also all my conversations with XXXX XXXX, the hiring manage and the signed copy of the Employment Offer. 

Looking forward to hearing from you, Sincerely, XXXX

Company response to consumer: Closed with explanation