Consumer complaint received 2024-09-11 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account status incorrect
Company: Experian Information Solutions Inc.
State: UT

Complaint narrative:
Dear CFPB, I am writing to formally dispute the reporting of a debt listed by XXXX XXXX XXXX on both my Experian and XXXX credit reports. I have confirmed that XXXX XXXX XXXX is not the original owner of this debt, yet it continues to be reported inaccurately, causing harm to my credit score. Despite my attempts to resolve this matter with both credit bureaus, I have not received any valid proof of ownership or documentation verifying the accuracy of this debt. I am requesting your assistance in investigating and rectifying this issue. 

Account Information : Debt Amount : {$4800.00} Current Creditor Reporting : XXXX XXXX XXXX Date Opened : XX/XX/year> Account Status : Open Account Responsibility : Individual Remarks : " Account information disputed by consumer, meets FCRA requirements '' Specific Issues : Incorrect Reporting by XXXX XXXX XXXX I have verified that XXXX XXXX XXXX is not the original creditor of this debt, nor have they provided any proof that they own the debt. Despite this, both Experian and XXXX continue to report the debt inaccurately, violating my rights under the Fair Credit Reporting Act ( FCRA ). This misleading information is causing substantial harm to my credit report and score. This debt has been charged off Failure to Provide Proof of Ownership I have repeatedly requested documentation from XXXX XXXX XXXX, Experian, and XXXX to validate their right to collect and report this debt. However, no valid proof of ownership has been provided. Under the Fair Debt Collection Practices Act ( FDCPA ) and FCRA, I am entitled to receive proper documentation verifying the debt. Without this documentation, it is clear that the reporting is inaccurate. 
Inadequate Investigation by Experian and XXXX After disputing the account with both Experian and XXXX, I was informed that the debt was verified. However, neither bureau has provided me with any evidence or documentation of the verification process. Under 15 U.S.C. 1681i, both credit bureaus are required to conduct a reasonable investigation and provide details of the verification methods used. I believe that this investigation was not properly conducted, and my dispute was not handled in accordance with FCRA guidelines.

Negative Impact on My Credit Score This erroneous and unresolved reporting is causing significant damage to my credit score, which is having a negative impact on my financial situation. The ongoing failure to accurately report this information has placed me at a disadvantage through no fault of my own. 
Request for Action : I am requesting that the CFPB : Investigate the legitimacy of XXXX XXXX LLCs reporting and their legal right to claim this debt on both Experian and XXXX credit reports. 
Ensure that both Experian and XXXX follow proper procedures in verifying this debt, including providing me with the verification methods and supporting documentation, as required under 15 U.S.C. 1681i. 
Remove the debt from my credit reports if XXXX XXXX XXXX can not provide valid proof of ownership or if Experian and XXXX have failed to adequately verify the information. 
I believe that both credit bureaus have failed to comply with their obligations under the FCRA, and I am seeking a resolution that ensures my rights are protected. Please contact me at [ Your Phone Number ] or [ Your Email Address ] if further information is required. 

Thank you for your prompt attention to this matter.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief