Consumer complaint received 2024-10-07 00:00:00
Product: Debt collection — Other debt
Issue: False statements or representation — Attempted to collect wrong amount
Company: EQUIFAX, INC.
State: TX

Complaint narrative:
I am filing this formal complaint regarding Equifaxs failure to comply with my dispute letter dated XX/XX/year>, ( Dispute Identification : XXXX ), regarding multiple inaccuracies on my credit report. Equifax has not responded within the 30-day period mandated by the Fair Credit Reporting Act ( FCRA ). 

Summary of Disputed Items : Late Payments : Accounts : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX and others. 
These accounts report late payments that are inaccurate. I requested specific payment receipt dates and due dates to verify whether these payments were indeed late. Equifax has failed to provide this verification. 
Unauthorized Hard Inquiries : Inquiries from : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 
These inquiries were made without my consent, and I requested their immediate removal, which Equifax has failed to do. 
Account Inaccuracies : Accounts : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 
These accounts reflect incorrect charge-off statuses, unvalidated debts, or incorrect amounts. I requested that Equifax verify these items with the original creditors and correct them, yet no verification has been provided. 
Collections and Charge-Off Accounts : Various accounts showing charge-offs or collections, such as XXXX XXXX XXXX XXXXXXXX XXXX, and XXXX XXXX have incorrect statuses and balances. 
I requested that these be updated to Paid in Full or removed entirely if verification could not be provided. 
Violations of the Fair Credit Reporting Act ( FCRA ) : Failure to Ensure Maximum Accuracy ( FCRA Section 607 ( b ) ) : Equifax is required to ensure that the information reported is accurate. By retaining inaccurate late payments, charge-off statuses, and unauthorized hard inquiries, Equifax has violated its obligation to ensure the maximum possible accuracy of my credit report.

Failure to Conduct a Reasonable Reinvestigation ( FCRA Section 611 ( a ) ) : Equifax has failed to conduct a reasonable reinvestigation of my disputes within the required 30-day period. This failure to respond or correct the disputed items violates FCRA Section 611 ( a ).

Failure to Provide Verification and Documentation ( FCRA Section 609 ( a ) ) : I requested specific documentation, including payment histories, signed agreements, and proof of identity, to verify the disputed items. Equifax has failed to provide any such documentation, which is required by law. 

Impact : Equifaxs failure to correct these inaccuracies has caused : Emotional distress : Dealing with these unresolved inaccuracies has caused significant stress, anxiety, and sleepless nights, negatively impacting my overall well-being. 
Financial harm : These inaccuracies have unjustly lowered my credit score by an estimated XXXX points, resulting in higher interest rates on loans and credit products, and costing me {$350.00} per month in additional interest on a car loan and mortgage. 
Denial of credit opportunities : I have been denied credit due to the erroneous information on my report, which led to me taking out more expensive loans, further increasing my financial burden. 
Requested Resolution : I request that the CFPB require Equifax to : Delete all inaccurate late payments, hard inquiries, and account statuses from my credit report. 
Provide me with the requested documentation showing how each disputed item was verified with the original creditor. 
Ensure that all responses and future communications are sent via certified mail with return receipt requested, as electronic responses will not be accepted.

Company response to consumer: Closed with non-monetary relief