Consumer complaint received 2025-11-22 00:00:00
Product: Payday loan, title loan, personal loan, or advance loan — Installment loan
Issue: Problem with additional add-on products or services — 
Company: Climb Credit Inc.
State: AZ

Complaint narrative:
The CEO of this company XXXX has been served with multiple litigations on this subject already. On top of an audit as of last year. Conveniently, when their " Hired '' postings ceased. Their predatory tactics are no stranger to scrutiny on a governmental level. Their own students vouching on incomers staying far, far away. I have withdrawn from the whole course, and still I receive a notification warning me that XXXX has viewed my XXXX profile. They are keeping tabs. 
Their program is such : You pay us XX/XX/XXXXXXXX, take our program, and we guarantee you a job or your money back. Simple right? 
Only all their staff have slowly pulled out ( jumped ship ) for reasons unbeknownst to anybody. Leaving students like myself falling behind on an already barebones curriculum that implores students to make use of resources they have exported to other websites for little effort on their tiny fractured team of " learner assistants ''. Most of which have left, of course. Then they say " You may withdraw from a program without owing any tuition or penalty before the last class of XXXX XXXX ''. XXXX XXXX being simple introductory basics easily blown through in short time before one can fully recognize the clear shortcomings of their program. It's quite simply a trap. 
Their website interface throughout the course of my enrollment, has been nothing short of abysmal. XXXX blackout resulted in a month+ long cessation of interface. This has occurred a XX/XX/XXXX time at which they have threatened anyone reporting on them with expulsion. I have already filed a XX/XX/XXXX report. They have completely ignored it. At XXXX point. my mere logging-in of their " portal '' caused my entire progress in the course to delete, effectively taking me back to square XXXX. What sort of legitimate institution allows for such a buggy interface? 
Vocational programs do not operate on start-and-stop method, unless of course .. it's primary school and by reason of seasonal shifts. Constant interruption of studies have deemed this curriculum null. This program has derailed all of my progress with a month long hiatus wherein their MAIN website portal went down. This isn't even mentioning that their introductory website, and I'm referring to the front page ( not even the actual coursework portal ) redirected users to an error page. If that doesn't scream opportunistic thieves, i don't know what does. The entirety of students had to stop all of their learning processes and wait for further instruction during this blackout. Upon logging in for the last time, the portals were yet again .. down for " maintenance ''. This was when i decided to take action. Who could predict such indolence on their behalf? 
A student can not complete their coursework on this basis of repetitive technological blackouts ( ironic considering the very nature of my path was data analytics ), and insufficient and incompetent personnel. This program is very clearly attempting to scam their students, and my time can be allocated toward more accredited university endeavors. The very existence of such an instution is open-air, or rather, cloud-based thievery.

Company response to consumer: Closed with explanation