Consumer complaint received 2025-04-29 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information is missing that should be on the report
Company: EQUIFAX, INC.
State: FL

Complaint narrative:
b'TODAY - I HAVE RETAINED THE RECORDED CALL WITH XXXX FROM CORPORATE, XXXX XXXXn\nPer his request, I\'ve made 2 more copies of my my license and SSN; one retained by me admissible in court should Equifax try to pretend it is not legible; the other mailed to Equifax certified mail.  \n\nAlso I have phone footage of a federal employee confirming both copies are 100% legible. \n---------\nSee attached (samples) - letters to me personally I received every month before submitting my complaint to CPFB and which continue - to date I have 19. USPS confirms Equifax received all requested info multiple times, and USPS retains the certified receipts, as do I. AGAIN I was denied for a loan because "Equifax doesn\'t match your other credit reports;" CFPB is reporting this case responded to and closed it. The case has never been responded to, only repeated back, and is still fully open. Both XXXX XXXX  and I brought to Equifax and CFPB the falsification of my credit card has been investigated and Equifax is negligent. Equifax sends the below every 30 days: "Equifax has received your complaint submitted through the CFPB portal. We need more time to review and thoroughly research your submission. Once we\'ve completed our research, we will provide an updated response with our findings." For YEARS Equifax has been falsifying my credit report, with CFPB apparently complicit -see excerpt of all previous: This is exactly why Trump and his voters like me want CFPB employees fired. AGAIN: Equifax is not reporting my largest credit card XXXX XXXX XXXX XXXX  CFPB notifies me the company has responded. Equifax has never responded; only returned the complaint. ("Resolved: credit card is not reporting.") THIS IS THE COMPLAINT - THE CARD IS NOT REPORTING. Thus my credit continues being falsified year after year, since all the other credit bureaus XXXX XXXX XXXX XXXX  are reporting and only Equifax is not. Equifax\'s responsibility is to report my credit accurately and CFPB\'s is to address complaints positively or negatively. AGAIN: Equifax is falsifying my information online and not responding to my complaint; CFPB is publishing it is. AGAIN: Equifax IS a credit reporting agency, who exists solely to report creditors. = AGAIN Equifax with CFPB\'s help are FALSIFYING MY CREDIT REPORT - YES CFPB\'s employees should be terminated immediately for incompetence at best - XXXX XXXX at worse.\n\nIn the past three years, Equifax has faced multiple lawsuits and settlements related to their XXXX data breach and subsequent errors in credit reports. The XXXX breach exposed the data of approximately 147 million consumers. There have also been lawsuits and fines related to Equifax\'s handling of consumer disputes and inaccurate credit reporting. \nHere\'s a more detailed breakdown:\nXXXX  Data Breach:\nEquifax settled a class action lawsuit related to the XXXX data breach for XXXX XXXX  \nImproper Investigations:\nThe Consumer Financial Protection Bureau (CFPB) fined Equifax XXXX XXXX for failing to properly investigate consumer disputes and address inaccuracies in credit reports. \nInaccurate Credit Scores:\nNew York Attorney General (.gov) secured a settlement with Equifax for XXXX due to inaccurate credit scores reported to lenders, impacting consumers\' loan costs.'

Company response to consumer: Closed with explanation