Consumer complaint received 2024-03-23 00:00:00
Product: Credit card — General-purpose credit card or charge card
Issue: Other features, terms, or problems — Other problem
Company: AMERICAN EXPRESS COMPANY
State: GA

Complaint narrative:
To whom it may concern, I hope this letter finds you in good health. I am writing to bring to your attention a matter of significant concern. It has come to my attention through diligent research of your SEC filings ( XXXX, XXXX, XXXX, and XXXX XXXX XXXX ) that your company and its subsidiaries along with the many business partners of American Express are complicit in deceptive practices and are not giving me valuable consideration in your fiduciary capacity since I am the beneficial owner. 

I want to keep this letter brief and to the point as there are a plethora of things that I could point out but here are a few excerpts from your SEC filings that highlight my point. 
As used herein, a U.S. holder is a beneficial owner of a note that, for U.S. federal income tax purposes, is a citizen or resident of the United States or a U.S. domestic corporation or that otherwise will be subject to U.S. federal income taxation on a net income basis in respect of the note. A Non-U.S. holder is a beneficial owner of a note that is an individual, corporation, foreign estate, or foreign trust that is not a U.S. holder. 
Acts of Noteholders. ( a ) Any request, demand, authorization, direction, notice, consent, waiver or other action ( collectively, an Action ) provided by this Indenture to be given or taken by Noteholders of any Series, Class or Tranche may be embodied in and evidenced by one or more instruments of substantially similar tenor signed by such Noteholders in person or by an agent duly appointed in writing The indenture trustee and issuer are required to perform as specified within the indenture and the quoted indenture section above per the written request of the Noteholder. 
Therefore, it is my understanding, that you are selling my securities on the secondary markets even though in your prospectus you specifically state and I quote from page S-7 of the prospectus under risks relating to the notes, We do not intend to apply for listing of either series of notes on any securities exchange or for quotation through any automated dealer quotation system. 
However, later on in the same prospectus, you contradicted that you wouldnt sell my securities by stating and I quote from page S-19 in the Underwriter section Each series of notes is a new issue of securities with no established trading market. We have been advised by the underwriters that they presently intend to make a market for the notes of each series, as permitted by applicable laws and regulations. 

Furthermore, the remedy that I seek is an open-ended charge card, in which the Certificate of Indebtedness will be discharged monthly and paid in full, with the proper endorsements. 
Effective immediately, I am revoking AMERICAN EXPRESSESs authority over my security interest. I am now asking for the immediate return of the principal, interest, and any related proceeds. Holders shall have an absolute right to receive payment of the principal of, and interest on, their Notes when due, and to institute suit to enforce any such payment. 
In addition, I as the holder in due course, grant permission for you in your role as a security transfer agent to carry on with the trading of my securities as per the conditions outlined below, until further communication from my end : A distribution of XXXX % of the proceeds to your institution. 
An XXXX  % allocation of the proceeds to my XXXX XXXX XXXX XXXX XXXX XXXX, detailed as follows : Routing Number : XXXX Account Number : XXXX If you do not perform your fiduciary duty and follow the action given, I will be forced to report you to the SEC for securities fraud alongside a financial securitization audit of my account. We need not be at odds ; I implore you to work with me for the continued prosperity of your company. I expect a prompt resolution within XXXX business days of receipt of this letter. Please dont hesitate to contact me either via phone or email.

Company response to consumer: Closed with explanation