Consumer complaint received 2026-03-16 00:00:00
Product: Debt collection — I do not know
Issue: False statements or representation — Attempted to collect wrong amount
Company: Bounce AI, Inc.
State: GA

Complaint narrative:
Included below is the dispute intiated to this company in XX/XX/year>. I have requested information twice and have yet to receive anything. Date : XX/XX/year> Consumer : XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Georgia XXXX To : BOUNCEAI Re : Formal Debt Validation Request and Notice of Dispute To Whom It May Concern, This letter serves as a formal notice that I dispute the validity of the alleged debt you claim I owe. I am requesting full validation of this account pursuant to my rights under the Fair Debt Collection Practices Act ( 15 U.S.C. 1692g ) and the Fair Credit Reporting Act ( 15 U.S.C. 1681 et seq. ). I have recently reviewed my consumer credit reports and discovered that your company is reporting a collection account in my name. At this time, I do not acknowledge this debt as valid, nor have you provided sufficient documentation demonstrating that I am legally obligated to pay this alleged obligation. Under 15 U.S.C. 1692g ( b ) of the Fair Debt Collection Practices Act, I am requesting that you provide proper validation of this alleged debt. Until such validation is provided, you must cease all collection activities and reporting. Additionally, pursuant to the Fair Credit Reporting Act ( 15 U.S.C. 1681s-2 ), any entity furnishing information to consumer reporting agencies must ensure that the information reported is accurate, complete, and verifiable. Therefore, I formally request that you provide the following documentation : 1. The name and address of the original creditor. 2. The original account number associated with the alleged debt. 3. A complete payment history, including the amount you claim is owed and how that amount was calculated. 4. A copy of the original signed agreement or contract bearing my signature that demonstrates I agreed to this debt. 5. Documentation proving your legal authority to collect this debt, including proof that your company was assigned or purchased the debt. 6. Copies of any judgments or legal filings related to this alleged account. 7. Proof that your company is licensed and authorized to collect debts in my state, if applicable. 8. Verification that the statute of limitations has not expired for this alleged debt. 9. Documentation showing that the debt has been accurately reported to the consumer reporting agencies. Please note the following : If you are unable to provide the requested validation, you are required under federal law to : Immediately cease collection activity, and Delete any reporting of this account from all consumer reporting agencies including Equifax, Experian, and TransUnion. Furthermore, reporting a debt that can not be properly validated may constitute a violation of the Fair Credit Reporting Act, including but not limited to : 15 U.S.C. 1681e ( b ) Requirement to follow reasonable procedures to assure maximum possible accuracy. 15 U.S.C. 1681s-2 ( a ) Prohibition against furnishing information known to be inaccurate. 15 U.S.C. 1681i Requirement for credit bureaus to conduct a reasonable investigation when a consumer disputes information. If your company continues to report or attempt to collect on this account without providing proper validation, I will not hesitate to file additional complaints with the Consumer Financial Protection Bureau, the Federal Trade Commission, and my State Attorney General for violations of federal consumer protection laws. Please be advised that this letter is not a refusal to pay, but rather a request for validation as permitted under federal law. All future communication regarding this matter must be in writing only. If you can not validate this account, you must delete it from my credit file immediately and notify all consumer reporting agencies that the account should be removed. I expect a written response within 30 days of receipt of this letter. Sincerely, XXXX XXXX XXXX

Company response to consumer: Closed with explanation