Consumer complaint received 2025-01-21 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account status incorrect
Company: EQUIFAX, INC.
State: FL

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Florida, XXXX XX/XX/XXXX Consumer Financial Protection Bureau XXXX XXXX XXXX XXXX, IA XXXX Subject : Formal Complaint Against the XXXX Department of Education for Inaccurate Reporting of Late Payment on Student Loan To Whom It May Concern, This formal complaint is regarding the inaccurate and unauthorized reporting practices by the US Department of Education ( US DEPT ED ) on my consumer credit report. Upon reviewing my credit reports, I have identified several discrepancies and errors related to my student loan account. The inaccurate information has negatively impacted my credit profile and caused unnecessary harm. 
The following account details and discrepancies are highlighted for correction : Account Name : US DEPT OF EDUC Account Number : XXXX High Balance : {$3900.00} Date Reported : XX/XX/XXXX Date Opened : XX/XX/XXXX Date of Last Activity : XX/XX/XXXX Balance Owed : {$4000.00} Account Status : Open Payment Status : Late 120 Days Account Type : Federal Student Loan Creditor Remarks : Collection account - Student loan Errors and Discrepancies : Inaccurate Late Payment Reporting : Equifax has reported the payment status as " Late 120 Days '' despite no valid basis for this. The account has been in a deferment or repayment arrangement, and this late payment status is erroneous. 
Unjust Derogatory Account Rating : The account is marked as " Derogatory '' without supporting evidence. This classification is misleading and damaging to my creditworthiness. 
Lack of Consistent Reporting Across Bureaus : Equifax lists significant late payments inaccurately. This inconsistency reflects improper handling of my account information. 
Violation of Reporting Standards : Under the Fair Credit Reporting Act ( FCRA ), 15 USC 1681s-2, the information provided to credit bureaus must be accurate and complete. The discrepancies here suggest noncompliance with these standards.

Failure to Update Deferment Status : The account was in deferment, as verified by my payment agreement and federal student loan terms. This deferment status should have been accurately reported instead of late payments.

Violations and Rights : Privacy Violations ( 15 USC 1681b ) : The reporting of my account without proper permissible purpose violates my right to privacy.

FCRA Violations ( 15 USC 1681s-2 ) : The US DEPT ED has a legal obligation to ensure the accuracy of data furnished to credit bureaus.

Willful Noncompliance ( 15 USC 1681n ) : The continued failure to correct these inaccuracies constitutes willful noncompliance with federal law.

Requested Actions : Immediate Deletion or Correction : I formally request the removal of the inaccurate late payment history and derogatory status from my credit report of Equifax.

Verification Documentation : Provide all documentation and evidence supporting the reporting of late payments, as well as any updates to reflect the correct status of the account.

Written Confirmation : Provide written confirmation of the corrective actions taken within 10 calendar days of receiving this letter.

This incorrect reporting has caused undue stress and financial harm. I expect prompt corrective action to resolve these issues and restore my credit profile accurately. If no action is taken, I will escalate this matter further. 
Sincerely, XXXX XXXX

Company response to consumer: Closed with non-monetary relief