Consumer complaint received 2025-10-24 00:00:00
Product: Checking or savings account — Checking account
Issue: Problem caused by your funds being low — Non-sufficient funds and associated fees
Company: STATE EMPLOYEES CREDIT UNION
State: SC

Complaint narrative:
XX/XX/year>XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/year> Withdrawal or Check With Image LOAN ADMINISTRATION-CALL CENTE {$330.00} I was sent a letter at the begging of XXXX that said my account would be closed so i paid my loan off with the State employees bank and told them to go ahead and close the account i know XXXX dollars isnt alot but for me it is XXXX a teacher with very little income they kept on charging me fees i understand people were trying to pull from the account but you told me it was closing and i told you close the account took me some time to get a new bank get my check deposited but yet XXXX told today that it had to stay open for 30 days after that letter no it didnt i ask you to close it this bank wanted to keep charging me fees as always how XXXX is this that you were told to close it yet im liable for these fee so stupid do as your told Message Detail If you would like to reply to this message or send additional information, please select reply. 

Date : XX/XX/year> Subject : RE : Checking Account From : XXXX XXXX Dear XXXX, Thank you for your message. At this time, we are unable to close the checking account due to the negative balance. Once the account is no longer negative and all transactions have posted to the account, you XXXX resubmit your request to have the account closed. 

Additionally, we suggest speaking with the servicing branch at XXXX during regular business hours to discuss alternative options to the checking account. 

If you have any further questions or concerns, please send us a reply, contact your local branch or call XXXX. As always, thank you for your continued support of your XXXX XXXX. 

-- - Original Message -- - Sent : XX/XX/year> XXXX PM To : XXXX XXXX XXXX XXXX XXXX XXXX : Checking Account Good evening I need the bank account close my son saving my saving and checking pay off anything and rest placed in my new account if possible thanks for not allowing to resolve my issues I've been a member for many years have always paid my balance regardless but I will not be recommending this bank to any fellow teachers in the future no consider that we don't work in the summer we have family 's and some times have over drafts the letter I received said you as a bank could be liable yet I pay ever over drafts fee so please do as instructed thanks Submitted by XXXX Member : XXXX XXXX XXXX

Company response to consumer: Closed with explanation