Consumer complaint received 2024-12-20 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: NAVY FEDERAL CREDIT UNION
State: GA

Complaint narrative:
To Whom It May Concern, I am writing to dispute the late payment entries reported on my credit report by Navy Federal Credit Union, associated with account number XXXX. These entries are inaccurate and violate my rights under the Fair Credit Reporting Act ( FCRA ), as codified under 15 U.S.C. 1666 and related provisions.

FCRA Violations and Dispute Basis 15 U.S.C. 1666 : This section of the FCRA provides for dispute rights concerning billing errors and inaccurate reporting. Navy Federal Credit Union has reported alleged late payments without substantiating their accuracy, which constitutes a violation of this provision.

Statements Are Not Proof of Debt : Merely presenting account statements as evidence does not meet the burden of proof for establishing a valid debt or delinquency. Courts have ruled that a creditor must produce a full accounting to substantiate claims of debt. See Spiegel v. Ryan, 71 F. Supp. 2d 1294 ( N.D. Ga. 1999 ), which held that statements are insufficient to establish a debtors liability absent proof of the underlying agreement and accounting of the alleged debt.

Inaccurate Reporting under FCRA : Under 15 U.S.C. 1681s-2 ( b ), creditors are required to ensure the accuracy and integrity of the information they furnish to credit reporting agencies. Reporting unverified late payments is a direct violation of this duty.

My Demands Immediate Removal of Late Payments : I demand the immediate removal of all late payment entries associated with account number XXXX from all credit reports where they appear unless fully substantiated by valid forensic accounting. 

Forensic Accounting : I request a detailed forensic accounting of the alleged late payments. This accounting must include : The full payment history, including the dates and amounts of each payment. 
The specific dates and amounts of any alleged late payments. 
Evidence showing that the alleged late payments were delinquent beyond the grace period agreed upon in the original credit agreement. 
Compensation for Damages : Under 15 U.S.C. 1681n, I am entitled to statutory damages of up to {$1000.00} per violation for the willful noncompliance of the FCRA, in addition to punitive damages. I am willing to resolve this matter amicably if compensation is provided and the late payment entries are removed.

Legal Precedents Supporting My Claim Proof of Accuracy : In Crabill v. TransUnion, LLC, 259 F.3d 662 ( 7th Cir. 2001 ), the court emphasized the duty of furnishers to ensure the accuracy of reported information and conduct a reasonable investigation when notified of disputes.

Forensic Accounting Over Statements : The courts have consistently ruled that statements alone do not prove a debt. See Spiegel v. Ryan, cited above.

Correspondence Request To ensure the integrity and security of this process, I request that all correspondence regarding this dispute be conducted exclusively via email at [ Insert Your Email Address ].

Supporting Documentation Enclosed, please find the following : A copy of my government-issued identification for verification purposes. 
Copies of the relevant credit reports showing the disputed late payment entries associated with account number XXXX. 
XXXX XXXX I expect a written response within 30 days of receiving this letter, as required under 15 U.S.C. 1681i ( a ). Failure to resolve this matter within the specified timeframe will compel me to seek legal remedies, including but not limited to statutory damages, actual damages, and punitive damages, as well as reimbursement of litigation expenses.

Litigation Cost Estimate If litigation becomes necessary, Navy Federal Credit Union may be liable for the following estimated costs : Expense Estimated Cost Attorney Fees ( Pre-Trial ) {$10000.00} - {$15000.00} Court Filing Fees {$500.00} Discovery Costs ( Depositions, etc. ) {$5000.00} - {$7500.00} Expert Witness Fees ( if applicable ) {$3000.00} - {$5000.00} Travel and Miscellaneous Expenses {$2000.00} Total Estimated Litigation Costs {$20000.00} - {$30000.00} Final Notice This letter serves as formal notice of my dispute and intent to escalate this matter if not resolved promptly. I trust Navy Federal Credit Union will act in good faith to address my concerns. 

Sincerely, XXXX XXXX

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with non-monetary relief