Consumer complaint received 2025-01-09 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Experian Information Solutions Inc.
State: FL

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Fl XXXX To Whom It May Concern, Subject : Formal Complaint Regarding Fraudulent Reporting Practices and FCRA Violations I am writing to bring to your attention serious violations of the Fair Credit Reporting Act ( FCRA ) committed by XXXX XXXX XXXX, XXXX XXXX XXXX, and XXXX XXXX XXXX, which have caused significant harm to my creditworthiness, capacity, and standing. Their inconsistent, deceptive, and inaccurate reporting practices demonstrate a clear disregard for federal law and fair consumer treatment. 
Key Issues : XXXX. XXXX XXXX XXXX Re-reporting After Deletion : The account in question was previously removed from my XXXX credit report following a dispute. However, XXXX XXXX XXXX re-reported the account more than 60 days later, despite its prior removal due to inaccuracies and deceptive elements. 
This action constitutes a blatant violation of the FCRA ( 15 U.S.C. 1681s-2 ), which mandates that furnishers report only accurate, fair, and verifiable information. Re-reporting a disputed and removed account without justification demonstrates fraudulent intent and a disregard for compliance. 
Misrepresentation of Contract Type : XXXX has fraudulently misrepresented my retail installment agreement as an auto loan. A retail installment agreement is a consumer credit transaction governed by specific legal frameworks and is not an auto loan. This deceptive classification constitutes another misleading business practice aimed at damaging my creditworthiness and mischaracterizing my financial profile. 
XXXX. XXXX XXXX XXXX Inconsistent Reporting Across Bureaus : XXXX XXXX XXXX was removed from my XXXX and XXXX credit reports following disputes. However, the same account remains active and verified on my Experian report. This inconsistency violates the FCRA, which requires furnishers to report accurate, uniform, and complete information across all credit bureaus. 
Misrepresentation of Contract Type : Similar to XXXX, XXXX has falsely classified my retail installment agreement as an auto loan, further misrepresenting the nature of the transaction. This constitutes another deceptive business practice and a clear attempt to harm my creditworthiness. 
A retail installment agreement is different from an auto loan, and the misclassification of such a contract as an auto loan is indeed deceptive. Heres why : XXXX. Retail Installment Agreement Defined : A retail installment agreement is a consumer credit transaction between a buyer and a seller ( or a financing company ) that allows the buyer to pay for goods or services over time in installments. 
This agreement specifically governs the sale of the vehicle, often including the terms of financing and repayment, but does not classify the transaction as an auto loan. 
XXXX. Auto Loan vs. Retail Installment Agreement : An auto loan involves a direct loan from a lender to a borrower, often facilitated through a bank or financial institution. The borrower uses the loan to purchase the vehicle outright, and the lender holds a lien on the vehicle until the loan is repaid. 
A retail installment agreement, however, is more like a purchase contract where the seller ( or a financing partner ) retains a security interest in the vehicle until the installments are paid. 
XXXX. Why Misclassification is Deceptive : By misrepresenting a retail installment agreement as an auto loan, the creditor falsely portrays the nature of the contract. 
This misrepresentation can mislead consumers, lenders, and credit bureaus into believing the consumer entered into a standard loan agreement when, in fact, the consumer financed a purchase via a separate type of contract. 
XXXX. Impact of Misrepresentation on Credit Reporting : Listing a retail installment agreement as an auto loan can adversely affect creditworthiness because auto loans are typically treated differently by creditors and credit scoring models. 
This misrepresentation could lead to unfair treatment, such as higher interest rates or denials of credit, based on an inaccurate understanding of the consumers financial obligations. 

XXXX. XXXX XXXX XXXX XXXX to Maintain Consistency : XXXX XXXX XXXX was also removed from my XXXX and XXXX reports yet remains active on my Experian report. This lack of uniformity across bureaus is a failure to meet the FCRAs accuracy and consistency standards, demonstrating procedural negligence and harm to my financial reputation. 
Fraudulent Intent and Harm : The actions of these furnishers demonstrate a pattern of fraudulent intent, including : XXXX. Re-reporting previously disputed and removed accounts without justification. 
XXXX. Inconsistent reporting across credit bureaus, causing confusion and financial harm. 
XXXX. Misclassification of consumer credit transactions as auto loans to misrepresent the nature of agreements. 
These violations have damaged my creditworthiness, capacity, and standing, limiting my ability to secure favorable financial opportunities and harming my character as viewed by creditors. 
Relief Sought : I demand the following corrective actions : XXXX. Immediate deletion of all inaccurate and inconsistent accounts from my credit reports across all bureaus. 
XXXX. A thorough investigation into the reporting practices of XXXX XXXX XXXX, XXXX XXXX XXXX, and XXXX XXXX XXXX. 
XXXX. Monetary relief for the financial and reputational harm caused by these violations, as well as assurances that such practices will not occur in the future. 
Conclusion : The deceptive and inconsistent reporting practices by these entities violate the FCRA and demonstrate a blatant disregard for fair and accurate reporting. Their actions have caused significant harm to my financial reputation Please consider this letter as a formal complaint and an opportunity to rectify these serious violations

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation