Consumer complaint received 2024-12-21 00:00:00
Product: Debt collection — I do not know
Issue: Attempts to collect debt not owed — Debt was already discharged in bankruptcy and is no longer owed
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: TX

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX TransUnion XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Subject : Arbitration Notice and Formal Dispute of Inaccurate Charge-Off Accounts on My Credit Report** Dear TransUnion, This letter serves as a formal dispute and notice of intent to arbitrate regarding the inaccurate reporting of charge-off accounts on my credit file, which is severely damaging my credit reputation, emotional well-being, and ability to secure housing, transportation, and other essentials. Pursuant to the Fair Credit Reporting Act ( FCRA ), I demand a thorough investigation and resolution of the inaccuracies detailed below. 

Accounts in Question Creditor Name XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Discrepancies and Grounds for Dispute Charge-Off Reporting : IRS Publication 525 stipulates that canceled or charged-off debts are taxable income only if the creditor issues a 1099-C form. Please verify whether the creditor filed this form and whether the debt is legally collectible.

Account Accuracy : Confirm with the creditor the payment history, account balances, and charge-off validity for all listed accounts.

Verification Documentation : Under 15 U.S.C. 1681i ( a ) ( 1 ), I have the right to request documentation verifying the legitimacy of these accounts. Without proper evidence, these entries must be removed from my credit file.

Tax Implications : If a 1099-C was issued, the debt is considered forgiven and may not remain valid for collection or reporting as a charge-off.

Legal Violations Under the FCRA, the following violations are applicable : 15 U.S.C. 1681e ( b ) : Failure to maintain reasonable procedures to assure maximum accuracy.

15 U.S.C. 1681i ( a ) : Failure to investigate and correct disputed information.

15 U.S.C. 1681n and 1681o : Willful and negligent noncompliance with the FCRA.

Additionally, CFR Title 16 660.4 requires furnishers to promptly investigate disputes and update inaccurate information. Your failure to comply with these requirements constitutes actionable harm.

Harms Experienced Reputational Damage : Tarnished creditworthiness due to inaccurate reporting. 
XXXX XXXX XXXX XXXX  and undue hardship caused by your reporting negligence. 
Financial Harm : Inability to secure credit cards, finance vehicles, or obtain loans at reasonable terms. 
Resolution Sought Immediately remove all inaccurate and unverifiable information regarding the accounts listed above.

Provide written verification and supporting documentation from creditors confirming the accuracy of each disputed entry within 15 days.

Issue compensation for damages caused by inaccurate reporting, including but not limited to statutory damages of {$1000.00} per violation per month as allowed under 15 U.S.C. 1681n and 1681o, backdated to the first instance of incorrect reporting.

Intent to Arbitrate and Legal Action If the inaccuracies and damages outlined are not resolved within 30 days, I will initiate arbitration or legal proceedings for violations of the FCRA and other applicable laws. This includes seeking punitive damages for emotional distress, financial losses, and statutory penalties for each unresolved month the errors remained uncorrected. 

Supporting Documentation I have enclosed copies of my credit report highlighting the inaccuracies in the accounts listed. 

Thank you for your immediate attention to this matter. I expect a written response and resolution within 30 days, as required by law. 

Sincerely, XXXX XXXX XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief