Consumer complaint received 2024-11-12 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Experian Information Solutions Inc.
State: VA

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX, VA XXXX Phone : ( XXXX ) XXXX Experian Disputes Department XXXX XXXX XXXX XXXXXXXX, TX XXXX Subject : Request for Removal of Inaccurate Account Information Account # XXXX To Whom It XXXX Concern : I am writing to formally request the removal of the XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX  account, identified by account number # XXXX, from my Experian credit report. The account contains inaccurate information that violates the Fair Credit Reporting Act ( FCRA ) and is harmful to my credit standing. 

Reasons for Removal FCRA Compliance ( XXXX et seq. ) : Inaccurate Reporting : The reported information, including the charge-off status, balance, and payment details, is inconsistent or misleading. FCRA XXXX ( a ) ( XXXX ) ( A ) mandates that furnishers only report accurate information. Due to the inconsistencies, this account fails to meet the FCRA 's accuracy standards. 
Failure to XXXX XXXX XXXX : According to FCRA XXXX ( a ), credit reporting agencies must conduct a thorough and reasonable reinvestigation upon receiving a dispute. Given the discrepancies and lack of reliable documentation, this account should be removed to comply with FCRA requirements. 
IRS and XXXX Standards : If the debt was canceled or forgiven, it should not be reported as an active charge-off. The IRS requires creditors to issue Form XXXX for forgiven debts, and failure to verify whether this account remains collectible makes the reporting incomplete and misleading. 

XXXX XXXX XXXX Standards : The account reporting does not align with XXXX XXXX compliance guidelines, as evidenced by variations in balance amounts, high credit limits, and dates. Reporting that fails to meet XXXX XXXX standards is inherently unreliable and should be removed. 

Requested XXXX : Given the inaccuracies outlined, I request that Experian remove this account entirely from my credit report. Failing to do so XXXX leave Experian liable for any further harm caused by reporting this erroneous information, subjecting the agency to statutory penalties of {$1000.00} per violation under FCRA XXXX. 
XXXX. Fair Credit Reporting Act ( FCRA ) Violations FCRA XXXX ( a ) ( XXXX ) ( A ) Duty of Furnishers to Report Accurate Information : Experian has a duty to report information accurately. Any incorrect reporting of account status, balance, dates, or charge-off status could be a violation if they do not correct it upon notice. 
FCRA XXXX ( a ) Duty to XXXX XXXX XXXX : Upon receiving a dispute, Experian must conduct a reasonable reinvestigation. Failure to reinvestigate or correct information within the XXXX statutory period is a violation. 
FCRA XXXX ( a ) ( XXXX ) Duty to Update and Correct Information : If Experian has failed to update the reporting to accurately reflect payments, account closure, or charge-off corrections, it violates its duty to ensure accurate, complete information. 
FCRA XXXX & XXXX Civil Liability for Willful or Negligent Noncompliance : Any failure by Experian to correct inaccuracies upon notification XXXX be considered willful or negligent noncompliance, subjecting Experian to civil liability of up to {$1000.00} per violation for each item of disputed information. 
XXXX. IRS XXXX XXXX XXXX IRS XXXX for Cancellation of Debt Reporting : If XXXX XXXX XXXX XXXX XXXX XXXX forgave the debt, they are required to issue Form XXXX to report the cancellation to the IRS. If Experian reports this debt as collectible without any evidence of a XXXX, it could be misleading and harmful to the consumer. 
Failure to Reflect Debt Cancellation Accurately on Credit Report : Experians failure to update the report to reflect debt cancellation, if applicable, misrepresents the debts status and can falsely imply that the consumer still owes the debt, violating FCRA requirements for accurate reporting. 
XXXX. XXXX XXXX Compliance Violations Failure to Adhere to XXXX XXXX Formatting for Consistent and Accurate Data : Experian must follow XXXX XXXX standards, which require uniformity in credit reporting fields such as " High Credit, '' " Balance, '' " Date of Last Payment, '' and " Account Status. '' Any inconsistencies between credit bureaus or within the report itself XXXX indicate noncompliance. 
Reporting Inconsistent Account Status and Activity Dates : Discrepancies in dates and balances between XXXX and Experian reports suggest a failure to align with XXXX XXXX standards, potentially leading to inaccurate reporting. 
XXXX. Bankruptcy Law Violations ( if applicable ) Violations of Bankruptcy Discharge Protections : If the NFCU account or a portion of it was included in a bankruptcy discharge, Experian must report it accurately, showing no balance owed. Failure to update a post-bankruptcy discharge as required violates both the FCRA and the discharge injunction. This aligns with case law such as XXXX re XXXX, which mandates that creditors and reporting agencies must correct or delete XXXX debts. 
XXXX. Fair Debt Collection Practices Act ( FDCPA ) Violations FDCPA XXXX False or Misleading Representations ( if Experian is acting as a collector ) : If Experian is engaged in collection efforts or reporting unvalidated debts, they XXXX be in violation of the XXXX prohibitions on false or misleading representations regarding the character, amount, or status of any debt. 
Failure to Validate Debt upon Request : Experian XXXX be required to verify or validate the debt information when disputed, ensuring that it is neither misleading nor inaccurate. 
XXXX. Consumer Financial Protection Bureau ( CFPB ) Guidelines on Furnisher Compliance Failure to Correct Inaccurate or Disputed Information After Notice : The CFPB enforces FCRA compliance for credit reporting agencies. If Experian does not correct disputed information accurately and promptly, it XXXX also face penalties under CFPB enforcement guidelines.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation