Consumer complaint received 2024-07-09 00:00:00
Product: Money transfer, virtual currency, or money service — Virtual currency
Issue: Other transaction problem — 
Company: Block, Inc.
State: FL

Complaint narrative:
I appreciate the opportunity to present a Case that I believe has Significant Merit and is way Over-Due to measurably Assist people like myself. 

Here is my case Narrative : I appreciate the opportunity to present a Case that I believe has Significant Merit and is way Over-Due to measurably Assist people like myself. 

Here is my case Narrative : My CashApp : XXXX Email : XXXX Note : the Above included Credentials are Private & Proprietary, Please Do Not include in your Public Listing Cash App offers is a peer-to-peer transactions, direct deposits, a savings account, a debit card, investing in stocks and Bitcoin, a tax filing service, and personal loans. 

It is easy to be lost as Cash App treats you as # on an xls spreadsheet immutably, and manipulatively impersonally. 
CashApp now owned by Block inc., a once reputable financial services company, has descended into a pit of incompetence and malfeasance that plagues every transaction with uncertainty and frustration. Their security measures are not just restrictive, but arbitrary and discriminatory, leaving customers locked out of their own accounts without explanation or recourse. With a dismal F- rating at the XXXX  and a paltry star rating at XXXX XXXX it's clear that CashApp 's reputation is in shambles. 

Outsourcing everything including critical functions to countries like the XXXX and XXXX has only exacerbated the festering problems, as untrained and uninformed culturally disconnected sub-contractor employees struggle to assist customers in need and can not speak english. The CashApp black box breeds a lack of transparency, accountability, and basic understanding of technical issues make every interaction with CashApp a descent into a Kafkaesque nightmare of Bleakness. 

The management 's inhospitable indifference to customer satisfaction is evident in their callous disregard for resolving issues promptly and efficiently. It is as if customers are condemned to a perpetual cycle of frustration and helplessness, while CashApp continues to profit off their misfortune never ever providing credit for their miscalculating treachery, and Arbitrarily closing your Account for deceptive algorythym CashApp employs to distort perceived Fraud Activity on your Account irrespective if its actual Fraud, or a Guess? 

The sheer audacity of CashApp 's exploitative practices, hidden fees, usury fee 's, junk fee 's, and punitive actions against innocent users is a testament to their control, greed, arrogance, inhospitable Arbitrage Fee service model.Their actions speak louder than words, alienating customers and driving them towards competitors who value their patronage and provide efficacy and transparency unlike CashApp. 

My personal experience with XXXX serves as a cautionary tale to all potential users : a simple mistake like improperly signing up for a referral fee promotion with a friends CashApp Account gets you Banned for Life!!! Any wrong innocent wrong turn by the CashApp user can result in & DEFINATELY lead to account blacklisting, acct placed in dungeon, and financial entrapment, with no way out. The lack of accountability and the predatory nature of their business practices make it clear that CashApp is not a company to be trusted ever!! 

XXXX XXXX and XXXX XXXX, the founders of Square & Block.inc.should take heed and consider dismantling this monstrous entity they helped create. It's time to hold CashApp accountable for their sins and liberate customers from the clutches of this parasitic behemoth. The time for change is now, before more unsuspecting individuals fall victim to CashApp insidious practices

Company response to consumer: Closed with explanation