Consumer complaint received 2025-05-29 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Debt Co LLC
State: TX

Complaint narrative:
I am filing this formal complaint against Debt Co Collection regarding their unlawful and improper attempts to collect a disputed deficiency balance of {$6100.00}, which they allege arose from the repossession and sale of my vehicle originally financed through XXXX XXXX XXXX. 
Debt Co Collection is currently engaged in collection activity without having satisfied the legal obligations imposed under federal and state law. Their conduct constitutes material violations of the Fair Debt Collection Practices Act ( FDCPA ), the Fair Credit Reporting Act ( FCRA ), the Uniform Commercial Code ( UCC ), and the XXXX XXXX XXXX. Despite my formal demand for validation, Debt Co Collection has failed to provide any supporting documentation required under the FDCPA, including a full payment history, a breakdown of the alleged debt, a copy of the original loan agreement, and any post-sale accounting reflecting how the sale proceeds were applied. They have also failed to disclose basic information about the sale, including the date, location, sale price, and notice of sale. Nevertheless, they continue to pursue collection activities in clear violation of 15 U.S.C. 1692g ( b ).

Additionally, if this account has been reported to any credit reporting agencies, Debt Co Collection is in violation of the Fair Credit Reporting Act. They have failed to mark the account as " disputed, '' are reporting unverifiable and potentially inaccurate information, and have not conducted a lawful reinvestigation upon being notified of the dispute. 
Further, Debt Co has violated the Uniform Commercial Code and related sections of the XXXX XXXXXXXX XXXX XXXXXXXX XXXX. They have not provided a legally required Notice of Disposition of Collateral prior to the vehicles sale. There is no indication that the sale was conducted in a commercially reasonable manner. They have also failed to provide a full post-sale deficiency calculation or any records demonstrating how the amount they are attempting to collect was determined. Without this information, they have no legal standing to assert a deficiency balance under either the XXXX or XXXX  law. 
Moreover, their conduct violates provisions of the XXXX XXXX XXXX, particularly Section 392. Debt Co has misrepresented the amount and legal status of the debt, is attempting to collect sums not authorized by agreement or law, and has employed misleading and harassing tactics throughout the course of its collection efforts. In addition to these statutory violations, Debt Co is attempting to collect this same alleged balance from both myself and the original vehicle owner. This dual collection attempt is not only unethical but may also constitute fraud. Notably, the original owner previously filed a dispute ( Complaint ID : XXXX ), and their account was subsequently closed. I am seeking equal and fair treatment under the law. 
I respectfully request that the Consumer Financial Protection Bureau take immediate action to investigate Debt Co Collections conduct, require them to cease all collection activities, compel them to provide full and proper validation of the alleged debt, and direct them to mark the account as disputed or remove it from my credit report altogether if validation can not be lawfully provided. Thank you for your time and attention to this matter. 
Sincerely, XXXX

Company response to consumer: Closed with explanation