Consumer complaint received 2025-06-22 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Experian Information Solutions Inc.
State: GA

Complaint narrative:
I am filing this formal complaint against XXXX XXXX XXXX, XXXX. ( XXXX  ) for engaging in deceptive financial practices, misrepresenting creditor ownership, and violating multiple consumer protection laws in relation to a credit card account ( No. XXXXXXXX XXXX XXXX XXXX XXXX ) reported on my credit report as a charge-off. 

Upon investigation and review of XXXX  own XXXXfiled prospectus documents, I discovered that my account was securitized without my knowledge or consent. This means XXXX bundled my receivable with others into a financial trust and sold it to investors as XXXX XXXX ( XXXX  ). According to their own official prospectus : The trust will own the receivables and issue notes backed by those receivables. 
XXXX XXXX  XXXX will act as servicer, but will have no ownership interest in the receivables after transfer. 
Investors will not have recourse against XXXX or any of its affiliates once the receivables are sold. 

This language proves XXXX transferred all legal rights, title, and interest in my account to a trust. Yet, despite this forfeiture of ownership, XXXX continues to report the account as a charge-off, pursue collections, and maintain credit reporting, all while posing as the original creditor. This is fraudulent and constitutes a misrepresentation of creditor status. 

Additionally, XXXX failed to disclose the securitization of my account or provide any opt-in consent for the use of my personal financial data, in violation of : Gramm-Leach-Bliley Act ( GLBA ), 15 U.S.C. 68016809 Truth in Lending Act ( TILA ), 15 U.S.C. 1601 et seq.

Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681s-2, 1681e ( b ), 1681i Uniform Commercial Code ( UCC ) 3-301, 9-210, and 9-404 Securities Act 17 ( a ) and SEC Rule 10b-5 ( 17 C.F.R. 240.10b-5 ) Furthermore, under UCC 3-301 , only the holder in due course can enforce a financial instrument. XXXX, having sold the receivable, can not legally report it or initiate enforcement actions. 

XXXXarms and Violations : Unlawful reporting of an account they no longer own.

Constructive fraud and unjust enrichmentprofiting from both the sale of receivables and ongoing consumer payments.

Deprivation of due process and financial rights, in violation of the 5th and 14th Amendments. 

Omission of material facts to regulators, courts, and consumers. 

Requested Relief : Immediate removal of XXXX Account # XXXXXXXX XXXX XXXX XXXX XXXX from all consumer reporting agencies. 

Full restitution of any payments made on the securitized account. 

A regulatory investigation into XXXX  securitization, servicing, and reporting practices. 

Civil penalties and corrective action to prevent future harm to other consumers. 

I am attaching supporting documents including XXXX  own prospectus language and regulatory interpretations proving their loss of legal standing. Their continued enforcement and reporting are abusive, deceptive, and unlawful.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation