Consumer complaint received 2025-01-11 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: BARCLAYS BANK DELAWARE
State: CA

Complaint narrative:
I am writing to formally request that the Consumer Financial Protection Bureau ( CFPB ) investigate Barclays Bank for multiple violations of my consumer rights, particularly concerning inaccurate credit reporting, improper treatment of a charged-off debt, and failure to issue a 1099-C form. 

Summary of Issues : 1. Improper Credit Reporting Despite my account being charged off, written off as a profit loss, and subsequently sold to a third-party collection agency, Barclays continues to inaccurately report the debt as a charge-off on my credit report. This is a clear violation of the Fair Credit Reporting Act ( FCRA ), specifically XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX which prohibits the reporting of a debt as a charge-off once the debt has been sold or transferred to another entity. The ongoing reporting of this inaccurate information is negatively impacting my credit score and is in direct violation of federal law. 
XXXX. Failure to Issue a 1099-C Form In my attempts to resolve this matter, I called Barclays Bank and requested a 1099-C form to reflect the charge-off of the debt as required by the Internal Revenue Code ( IRC ). I was informed that Barclays would not provide a 1099-C until the debt was settled. However, the debt was written off as a profit loss and sold to a third-party collection agency, meaning the debt has been settled under the law, and Barclays is required to issue a 1099-C under XXXX XXXX XXXX XXXX Their refusal to provide this form is a violation of my rights and prevents me from properly reporting the canceled debt for tax purposes. 
XXXX. Failure to XXXX XXXX Notice XXXX XXXX XXXX Barclays has also failed to provide me with written notice of the sale or transfer of the debt to a third-party collection agency, as required by the Fair Debt Collection Practices Act ( FDCPA ), specifically XXXX XXXX XXXX XXXX, and the Truth in Lending Act ( TILA ), particularly XXXX XXXX XXXX XXXX  This lack of notification has resulted in inaccurate reporting of the debt on my credit report and has hindered my ability to accurately track the status of the debt. 
XXXX. Disputed Information and Failure of XXXX to Correct the Record I attempted to dispute the inaccurate information on my credit report through XXXX, but they have continued to verify the information as accurate, despite clear evidence that the debt was sold and should no longer be reported as a charge-off by Barclays. This failure to correct the information violates my rights under the Fair Credit Reporting Act ( FCRA ), including XXXX XXXX XXXX XXXX ( the right to dispute inaccurate information ) and XXXX XXXX XXXX XXXX XXXX XXXX XXXX ( the requirement to maintain accurate information ). 
XXXX. Statutory Damages As a result of Barclays improper actions, I have suffered significant damage to my credit report, which has led to harm in my ability to obtain credit, resulting in potential economic harm and emotional distress. I am seeking remedies for the statutory damages caused by these violations, which I believe include the Fair Debt Collection Practices Act and the Fair Credit Reporting Act. 

Legal Violations Summary : Fair Credit Reporting Act ( FCRA ) : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Fair Debt Collection Practices Act ( FDCPA ) XXXX XXXX XXXX XXXX XXXX XXXX Truth in Lending Act ( TILA ) : XXXX XXXX XXXX XXXX Internal Revenue Code : XXXX XXXX XXXX XXXX I respectfully request that the CFPB investigate these violations and assist in ensuring that Barclays Bank complies with all applicable federal regulations, including those related to accurate credit reporting, proper debt settlement procedures, and the issuance of necessary tax forms. 

Thank you for your attention to this matter. I am eager to resolve this issue and restore my credit report to its accurate and lawful status.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation