Consumer complaint received 2026-06-16 00:00:00
Product: Debt collection — Rental debt
Issue: Took or threatened to take negative or legal action — Seized or attempted to seize your property
Company: Sentry Recovery and Collections, Inc.
State: NV

Complaint narrative:
I am filing a formal complaint against XXXX XXXX for predatory, inaccurate, and retaliatory debt collection practices under account number XXXX. I originally broke my lease with XXXX XXXX XXXX for a legitimate management job relocation to XXXX XXXX, CA, for XXXX XXXX, providing the landlord with formal notification and verification. Following severe injuries that forced me out of my jobs at XXXX University and XXXX XXXX, This alleged debt is legally void, unadjudicated, and completely inaccurate. The underlying summary eviction case was formally rescinded and dismissed by a XXXX XXXX XXXX XXXX XXXX judge after I returned legal possession of the unit. Under Nevada Revised Statute ( NRS ) 118.175, the original landlord had a strict statutory duty to mitigate damages by re-renting the unit. The balance they are reporting includes unmitigated rent, illegal double-renting, and unauthorized attorney fees from a lawsuit the landlord lost. Furthermore, the balance has been illegally inflated by your agency from {$6900.00} to {$8800.00} without court authorization or contractual basis.entry, violating Nevada Revised Statute ( NRS ) 118.175 regarding landlord mitigation and re-rental records. For the past two years, my income consisted strictly of exempt XXXX XXXX and part-time XXXX XXXX. I was just released from active benefits in XX/XX/year> to transition into a XXXX position, but I retain a formal 3-year extended safety net to immediately reactivate my XXXX XXXX benefits if my injuries worsen. On XX/XX/year>, Sentry phone agents attempted to extort an immediate multi-XXXX verbal payment plan from me while explicitly refusing to guarantee they would cease lawsuit or garnishment threats against my protected income and recorded Nevada XXXX of XXXX. I demand a full verification of the debt, including the exact re-rental date of XXXX XXXX, or immediate deletion of this void account. Once again I am writing to formally dispute the validity of the alleged debt listed above under the Fair Debt Collection Practices Act ( FDCPA ), 15 U.S.C. 1692g, and the Fair Credit Reporting Act ( FCRA ) .This alleged debt is legally void, unadjudicated, and completely inaccurate. The underlying summary eviction case was formally rescinded and dismissed by a XXXX XXXX XXXX XXXX XXXX judge after I returned legal possession of the unit. Under Nevada Revised Statute ( NRS ) 118.175, the original landlord had a strict statutory duty to mitigate damages by re-renting the unit. The balance they are reporting includes unmitigated rent, illegal double-renting, and unauthorized attorney fees from a lawsuit the landlord lost. Furthermore, the balance has been illegally inflated by your agency from {$6900.00} to {$8800.00} without court authorization or contractual basis.On XX/XX/year>, your phone representatives engaged in deceptive and predatory practices by attempting to coerce me into an immediate multi-XXXX verbal payment plan while explicitly refusing to guarantee that your agency or the attorney would cease lawsuit and wage garnishment threats.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation