Consumer complaint received 2024-11-09 00:00:00
Product: Checking or savings account — Checking account
Issue: Managing an account — Problem using a debit or ATM card
Company: PNC Bank N.A.
State: IN

Complaint narrative:
I'm looking for a place to stay at first I was scamed out of XXXX dollars cash by XXXX XXXX XXXX XXXX I made that police report I'm noticing strange that my bank PNC Bank doesn't show that I believe I went into the bank a while back in XX/XX/year> and withdrew XXXX dollars cash from my account to pay for a room I was going to rent but the bank doesn't have that record that I even went into the bank that day to withdraw money so im confused there is ATM withdraws my bank is maybe a part of this fraudulent activity because I have a XXXX XXXX and I know my memory isn't that good but I have a paper receipt that for sure I went in that bank that day why don't they have a record of that in the first place that makes me suspicious of even PNC Bank as well I'm also on XXXX XXXX  so I'm sure the my movement is being traced and I have a recipient as well I went to XXXX  and couldn't rent the room but when I got released I contacted who I thought is my friend to rent this room but I gave him the cash and he wasn't the landlord just a person who works for the landlord and I was fooled and he gave me keys and I gave him XXXX dollars cash and when I talked to the landlord XXXX he says he wasn't allowed to take any payments or give a key I even filled out a fake application witiiting my social security number on it well I guess I got scammed by XXXX XXXX XXXX XXXX who I've known for a couple years so I filed a police report and that the last of that well I did find another place to rent located XXXX XXXX XXXX XXXX IN and had to pay a additional XXXX dollars to move in there this place needs work so there needs to be repairs also because I'm moving into this new place I have some belongings but I still needed to buy things to live so I spent money online because I'm on house arrest I thought that would be best it's a duplex apt I'm renting the XXXX side and my friend XXXX where I live now is renting the XXXX side my address as of now is XXXX XXXX XXXX XXXX XXXX IN XXXX however now I just been scammed this time by online websites somehow who ever did this over draft my account XXXX dollars I'm in the negative how can I even overdraft XXXX dollars is a debit card not a credit Card and im supposed to have overdraft protection on my account I don't know how they are able to do this with digitally And even my cash stolen but I'm scared now so I wanted to report this so it's not a secret I spent money from my debit card but not that much now my account somehow is over draft XXXX dollars I have over draft protection on my account but that's not working I some sometimes over draft XXXX dollars or XXXX dollars but never XXXX dollars while shopping online XXXX XXXX and XXXX they didn't give me items I purchased gave me items I didn't even buy canceled items I was expecting delivered items one by one costing my for shipping charged me for item that they canceled now I'm so confused at this point with moving trying to pay deposits and rent getting utilities turn on paying XXXX as well for electricity my card at times would not work as well I needed to get 2 replacement cards in two weeks and now my cards canceled again and I have to get another one sent to me or go to the bank to pick one up I don't know how they did it was it a scammed or my bank scam me I don't know if it was these websites that I trusted as well because they are known like XXXX and XXXX I trusted my bank PNC Bank how did thus happen or which of these business did this all I know is I had a over XXXX XXXX in my account and now I'm over draft XXXX dollars in the end please help me I don't know what to do I'm XXXX and I'm not rich I get social security XXXX only about XXXX a month how could this happen

Company response to consumer: Closed with explanation