Consumer complaint received 2026-06-01 00:00:00
Product: Credit card — General-purpose credit card or charge card
Issue: Other features, terms, or problems — Other problem
Company: BARCLAYS BANK DELAWARE
State: WI

Complaint narrative:
XX/XX/XXXX XXXX XXXX 2026 XXXX XXXX, XXXX. XXXX XXXX, XXXXXXXX XXXX XXXX I am requesting a fraud review and escalation related to the monies sent to XXXX XXXX XXXX They were sent via XXXX new credit cards approved by you in the amount of {$17000.00} {$12000.00} was charged on my wife 's account, and {$5000.00} charged on mine. Last digits XXXX and XXXX. Since my original inquiry, the US State department has sanctioned XXXX XXXX, and related entities for involvement in organized fraud. This is new federal evidence showing I was a victim of organized fraud and material deception at the time these charges were initiated. Enclosed is the original letter that I sent to the CEO of Barclays. I believe that Barclays and RCI were complicit in the fraud. Barclays was also involved in a similar situation in the XXXX. There are now over XXXX XXXX customers of this fraudulent activity with the same situation of BarclaysBank issuing cards to cover the down payment. Please reevaluate this fraud, and return any money that was obtained through this transaction. XXXX XXXX XXXX XXXX XXXX XXXX : CFPB XXXX : XXXX Barclays XXXX XXXX, XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Dear XXXX, XXXX, XXXX I am writing to expose what is complicity by Barclay Cards XXXX XXXX to be a partner in a fraud perpetrated by one of your vendors. XXXX XXXX XXXX XXXX, uses your card application to enable persons that are interested in purchasing a fractional ownership, to apply for a card and then use the card to charge the downpayment. Contractually, they agree to purchase the fractional ownership back at a stated price after owning it for one year. We complied with all of the requirements and even received E mails from them telling us that they have sent the money. The contract states that they will buy it after one year. They use a year after owning it, I believe because that is way past the time to appeal for a refund from your card company. It has now been XXXX years, and they no longer answer the phone or emails. This has not happened only to us to also many others, As proof of this widespread deception please reference the following blog posts. XXXX XXXX, are the biggest scammers out there,,,,, ,they deal with a bank in usa XXXX,,,,,, there is a law for banks, about embedding fraudulent company like XXXX XXXX .XXXX XXXX XXXX XXXX banking regulation addresses privacy, disclosure, fraud prevention, anti-money laundering, anti-terrorism, anti-usury lending, and the promotion of lending to lower-income populations. Some individual cities also enact their own financial regulation laws ( for example, defining what constitutes usurious lending ). Your company has a history of engaging in this deceptive practice, and have settled for millions of pounds .. See below. XXXX XXXX XXXX XXXX. Although this took place in XXXX XXXX, the facts are the same. My wife and I charged a total of {$17000.00} on cards issued by RCI through Barclays Bank. Please advise the action you will take to prevent this from happening to others. I request a refund of the {$17000.00} that was fraudulently charged. If you require copies of any agreements please advise, and I will send them. Sincerely ; XXXX and XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation