Consumer complaint received 2024-12-13 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information is missing that should be on the report
Company: EQUIFAX, INC.
State: GA

Complaint narrative:
[ XXXXXXXX XXXX XXXXXXXX ] [ XXXX XXXX XXXX XXXX, XXXX  XXXX ] [ XXXX, XXXX, XXXX ] [ XXXX ] [ XXXX ] [ XXXX ] Equifax Information Services LLC [ XXXX XXXX XXXX, XXXX, XXXX XXXXXXXX. ] Subject : Formal Complaint and Demand for Compensation for Violations of the Fair Credit Reporting Act ( FCRA ) Dear Equifax, I am writing to formally address several violations of the Fair Credit Reporting Act ( FCRA ) resulting from Equifaxs mishandling of my credit file. Specifically, your failure to report new account information since XX/XX/year>, combined with frequent erroneous updates to pre-existing accounts, has caused significant harm to my creditworthiness and financial standing. 

Violations of the FCRA : 1. Failure to Maintain Accurate and Complete Records ( 1681e ( b ) ) As of today, my credit file has not been updated with new accounts or account activity since XX/XX/year>. However, accounts that were already present on my credit file prior to this date are continuously modified, often with inaccurate, erroneous, and misleading information. This inconsistent and incomplete reporting violates your duty to maintain maximum possible accuracy in my credit file. 
2. Failure to Provide a Full and Accurate File Disclosure ( 1681g ) My recent review of my credit file revealed significant discrepancies. While you fail to report new accounts and their accurate information, older accounts are changed daily or weekly with errors that create an inaccurate portrayal of my credit history. This practice undermines the integrity of the credit file provided to me and to potential lenders. 
3. Failure to Ensure Timely and Consistent Updates ( 1681i ) By not reporting new accounts and instead perpetuating errors on older accounts, Equifax has directly contributed to the deterioration of my credit file and score. This lack of consistency and diligence is a clear violation of your obligations under the FCRA. 

Harm Caused to Me : The continuous inaccurate updates to older accounts and failure to report new account activity have led to a significant negative impact on my credit score and overall file. 
As a direct result of Equifaxs errors, I have been unable to obtain credit despite maintaining an average, if not good, credit score before these issues arose. 
Your actions have caused financial hardship, emotional distress, and damage to my financial reputation. 

Demand for Resolution and Compensation : Pursuant to the FCRA, I demand the following : 1. Immediate Investigation and Correction Update my credit file with all new accounts and accurate account activity that has occurred since XX/XX/year>. 
Correct all erroneous, misleading, and inaccurate information on pre-existing accounts. 
2. Detailed Explanation of Corrective Actions Provide a full explanation of the measures you will implement to ensure the accuracy, completeness, and timeliness of updates to my credit file moving forward. 
3. Compensation for Damages Compensation for the harm caused by your violations, including statutory damages of up to {$1000.00} per willful violation and any actual damages incurred due to your mishandling of my credit file. 

Failure to address this matter promptly may result in additional legal actions, including filing formal complaints with the Consumer Financial Protection Bureau ( CFPB ), Federal Trade Commission ( FTC ), and initiating legal proceedings to recover damages for your noncompliance with the FCRA. 

This letter serves as my formal notice under the FCRA. I expect a response and resolution within 15 days of the date of this letter, as required by federal law. 

Thank you for your prompt attention to this matter. I trust you will act in good faith to resolve this issue immediately. 

Sincerely, [ XXXX XXXX XXXX ]

Company response to consumer: Closed with explanation