Consumer complaint received 2025-09-24 00:00:00
Product: Debt collection — Rental debt
Issue: False statements or representation — Attempted to collect wrong amount
Company: Central Portfolio Control Inc.
State: AZ

Complaint narrative:
XXXX XXXX XXXX XXXX ( XXXX XXXX ) Wrongful eviction : Court judgment entered while you had funds to pay. Took me to court on inflated inaccurate amounts. 
Failure to mitigate damages : Inflated charges for holding the unit vacant instead of re-renting. 
Overcharging / illegal fees : Late fees, repainting charges, and other inflated amounts. 
Negligence / unsafe premises : Security failures that contributed to your assault. 
Retaliation : Punishing you after reporting issues and attempting to collect what they stole. 
Breach of Contract XXXX XXXX XXXX XXXX, XXXX Caused my homelessness for last 2 years enabling me to not be able to get a place to live get any sort of credit to fix my name in anyway I tried to contact XXXX XXXX  multiple times. I went on XXXX and begged for them to help me I said could you just accept my money instead of trying to evict me they had it flagged and erased like there wasnt gon na be proof like people dont have screenshots or or XXXX doesnt keep all that information whether its flagged or not all the comments that they responded to search XXXX knowing I was in the hospital for so long I almost XXXX. Literally, I almost XXXX  from my XXXX XXXX  and all they want was me out of there, but Im back and Im out of the shelter now and while I was in that homeless shelter and talk to the homeless court people, they told me that these people are reliable so I just discovered in XXXX that they were liable for all this stuff and what has happened to me and I am ready to get the help that I so fairly deserve and I am promise to make sure what happens to me because a lot happened to me never happens to anybody else because its not fair for them to treat people the way that I was treated. Besides everything they did being against the law as well. no one cares. They just brushed me off like I hadnt lived in the apartments for three years. I didnt want any problems, but nobody can even return my phone call and try to help me instead they put a fake cameras, but thats why I have contacted the Arizona State Attorney Generals office. Consumer protection file a complaint HUD housing filed complaint ask them to look deeper into what has been done because they violated multiple fair housing laws, tenant landlord, laws, Arizona state laws.I do not need to hear. Im sorry that happened to you again. These people were cruel couldnt return a phone call and email anything it just erased me like I didnt exist. IN Fact they said were not working with anybody at them at the moment, CFPB for allowing these people to put this on my credit, I mean, not being able to do nothing about it because instead Im trying to find a place to live instead of living on the streets and being harmed by people, knowing I just went through that traumatic experience having to go through all kind of more things as Im downtown and XXXX shelter BECAUSE I HAVE NO FAMILY OR FRIENDS WHICH THEY WERE VERY MUCH AWARE OF BECAUSE WHEN SOMETHING THAT TRAUMATIC HAPPENS TO SOMEBODY PEOPLE DONT KNOW HOW TO TREAT YOU ANYMORE. THEY DONT KNOW HOW TO LOOK AT YOU AND NOT FEEL BAD OR THEY DONT KNOW HOW TO BE AROUND YOU BECAUSE YOURE NOT THE SAME PERSON YOURE MESSED UP XXXX AND XXXX THAT IS REAL. I GOT XXXX XXXX XXXX BECAUSE OF MY XXXX  HAD TO GET XXXX  HAD XXXX TEMPERATURE COULDNT LEAVE THE HOSPITAL UNLESS MY TEMPERATURE WAS DOWN FOR 48 HOURS AND I DID ANYWAY AGAINST MEDICAL ADVICE TO GIVE THEM THEIR MONEY THE DAY OF COURT AND THEY REFUSED IT. YOU CAN LISTEN TO THE COURT DOCKET AND THE JUDGE SAID DO YOU HAVE THE MONEY I SAID YES, HE ENTERED THE JUDGMENT ANYWAY I FEEL LIKE IT. ITS DEEPER THAN THAT THE AMOUNT THAT THAT THEY KNOW THEY TOOK FOR ME BEFORE COURT THEY TRIED TO GIVE IT BACK ON THAT MOVEOUT STATEMENT THAT I JUST UPLOADED AFTER THE FACT THEY KNEW I DIDNT KNOW THAT MONEY THEY ALWAYS KNOW I DIDNT KNOW THAT MONEY I THINK THEIR BUSINESS MANAGER AND MANAGER OWN PROPERTY. WERE STEALING MONEY. THEY WERE ONLY THERE HALF A DAY TOTAL, FOR EACH OTHER HAD NEW CARS, THE THINGS I COULD TELL THINGS I CAN TELL. I spent 365 days a year while I live in three out of four of those days every week, I was locked into the pool sometimes couldnt get XXXX  in the morning when maintenance came and they would let me out security would lock me in the pool and I complained and complained and complained and nobody ever did anything about it even after I was XXXX  still got locked in the pool transient used to jump the fence they were building a higher fence so the transient wouldnt get in so they knew they had a problem, but its all right again I finally got myself on my own out of that shelter and I am ready to get my name back in good standing and pray to XXXX that these people are not allowed to treat anyone again like this is unfair. It is damaging to the rest of my life and its future I lost everything and I just want my stuff back, including my Good name. they keep sending these collection agencies this ledger and that ledger is actually all the proof on need for all these claims but I also have more evidence I reached out on my own. Ive reached out with a case manager at the homeless shelter because they were gon na pay the debt for me just so I can get a place to live but over and over denial, denial, denial and now theyre not gon na get any money since I was a liability. We already got paid from their insurance company. Anyway, Im just XXXX XXXX XXXX XXXX  in Arizona who civil rights have been violated tenant and landlord laws have been violated Arizona state provisions have been violated while my lawyer starts their investigation. I hope the Attorney General does the same because Ive sent him the same information plus all of my evidence. I hope housing does the investigation and you as well CPFB. Hope you guys do your part IN protecting us consumers people dont deserve the unfair retaliation like tactics that were presented by this company. Enjoy your day and Ill savage mine

Company response to consumer: Closed with explanation