Consumer complaint received 2024-12-05 00:00:00
Product: Debt collection — Payday loan debt
Issue: Took or threatened to take negative or legal action — Sued you in a state where you do not live or did not sign for the debt
Company: CCF Intermediate Holdings LLC
State: UT

Complaint narrative:
I got a call from ( XXXX ) XXXX - XXXX Utah, saying ( From the Transcription ) " This message is totally intended For XXXX XXXX My name is XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  But I will be serving your legal documentation Between the hours of XXXX XXXX XXXX XXXX XXXX XXXX  If I am unable to get your signature At your residence I will have no choice, but to serve you at your current place of employment If I am unable to serve you at either of these locations This will be documented as a direct refusal to sign You will miss your schedule date And The legal proceedings Will continue in your absence. Please have at least XXXX form of photo identification Available upon delivery If you have any further questions concerns Or you need to reschedule your delivery date It is imperative I Immediately Immediately Direct number to do so Is XXXX XXXX XXXX If I do not hear back from you Between Service Of these documents This will be your final This was a woman, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I got this message Thursday ( as it was in my voicemail ). I didn't get the voicemail until thursday because I've been busy at work. personal calls usually take a few days to respond. I just finalized a divorce and assumed this was part of that, or I would have immediately dismissed this as a scam. 

Curious to see if it was some court documents needed for the divorce I called the number XXXX talked to a man ( XXXX XXXX XXXX XXXX XXXX ) who informed me that he showed my phone number did pull up a debt owed to " cash-into-credit '' but could not tell me what the debt was for, only that it was a loan paid to me in XXXX  in the amount of {$860.00}. I add the dashes because he emphasized " Cash Dash Into Dash Credit '' when I specifically asked for the name of the business. He indicated that he did not know where their headquarters was, but they also did business under the name " XXXX XXXX XXXX '' and it was a " XXXX XXXX '' and that they had extensive tribal roots and did business under many names. He gave me the XXXX  that if I agreed to settle the fund that he would seek a lower amount than the XXXX which was loaned to me in XXXX. He also during the discussion indicated that sometimes this is fraud and that if a child or other adult around the house had access to my information it might have been used to get my information and get a loan based on my social security number and that I was still responsible for the debt since it was my social security number. He could not say which branch the loan was from, and he could not tell me anything on behalf of the client, just that I owed the money and if it went to court all they had to prove was they had my information and that due diligence had been done to send me notices of the amounts due ( postage paid. ) and that they would seek at least XXXX in court plus additional damages ( which makes no sense. ) - he said there would be many people just like me in the courtroom doing the same thing. I argued with him that this is not how that works but he seemed convinced and was becoming agitated the more I was on the phone disputing his claims. I asked him what they used to secure the loan and he said that they didn't need anything to issue the loan just my identity and my social security number. They XXXX have had a check but they didn't need that to issue the loan. All of this sounded like complete nonsense. I let him know that I was going to call the " check into cash '' company and discuss directly with check-into-cash and He said the file will remain on his desk until XXXX and he would at that time leave it up to his supervisor to decide what to do with the file if I did not call back. 

All of this especially the focus on social security number being used to secure the loan is typical for these scammers and the whole I can help you avoid court if you settle is also interesting. 

I called check into cash ( using their website. ) the accounts person confirmed they have no loan for me. they sent me to their fraud department. They confirmed they have no loan or claim against me. and recommended that I report the fraud to ftc.gov which sent me here.

Company response to consumer: Closed with explanation