Consumer complaint received 2025-04-30 00:00:00
Product: Money transfer, virtual currency, or money service — Domestic (US) money transfer
Issue: Fraud or scam — 
Company: WELLS FARGO & COMPANY
State: VA

Complaint narrative:
WELLS FARGO IS PARTICIPATING WITH CONVICTED CRIMINAL BANK/S! BY FAILING TO WARN CUSTOMERS OF XXXX XXXX  CONVICTED CRIMINAL RECORD AND XXXX 's OVERWHELMING LONG STANDIG FRAUD KEPT HIDDEN TO CUSTOMERS/ THE PUBLIC CAUSED ME EMOTIONAL AND A FINANCIAL HARM OF {$92000.00}. 

This report and its attachments will detail how I have learned and experienced first-hand that Wells Fargo XXXX XXXXXXXX XXXX and XXXX / XXXX  are using a/or the like rinse and repeat cycle of illegality ( employee and/or bad actor customers fraud / scammers ) at a cost to me of theft from XXXX XXXX, a convicted criminal enterprise , in the amount of {$84000.00} ( wired from Wells Fargo of {$21000.00} to XXXX XXXX  on XXXX XXXX, XXXX and a wire of {$62000.00} to XXXX XXXX on XX/XX/XXXX XXXX and XXXX XXXX XXXX XXXX of {$7900.00} XXXX 

During my research I have uncovered evidence that strongly supports that XXXX XXXX  and its bank employees is, has and continues to allow criminals to operate within XXXX XXXX to include what appears to be bank employees continuing to help open up accounts for malicious bad actor criminals even after XXXX XXXX plead guilty in XXXX, and now is a convicted criminal. Wells Fargo has been convicted of crimes as well and it's important to note that Wells Fargo failed to protect me from the convicted criminal known as XXXX XXXX 

Furthermore, I am stunned to learn that when banks like Wells Fargo and XXXX XXXX  are convicted and fined the banks and the bank employees being convicted criminal is, has and continues to allow criminals employees and criminal customers to operate within their banks that the banks position of court convictions and fines are coined as " just the cost of doing business '' resulting in and at the cost of financial harm and emotional distress to innocent customers like myself who trusted the banks word that the banks services are safe and secure would be an understatement. 

Until these bankers GO TO PRISON this will continue so all that read this need to help get the word out and demand justice does not stop at fines but also must include PRISON time for the convicted criminal bankers as fines obviously are not deterring the Bankers to engage in crimes. 

First, I'd like to ask why and how is it not a law for banks to inform and warn customers of danger and that they or the bank customers XXXX send money to has a criminal records and employees who are criminals who support these banking crimes for a fee etc. instead of the bank/s declaring they are safe and secure? 

Case in point. My bank, Wells Fargo, should have warned me prior or at the time of any dealings with XXXX and/or XXXX XXXX and or any attempts to send money by any means through XXXX or XXXX XXXX XXXX should have had a full disclosure notice and warning of but not limited to the subjects and issues within this report or by any other appropriate method/s. 

Furthermore, Wells Fargo failure to do so caused me to a financial injury in the amount of {$92000.00} as well as THREATS OF BEING HARMED by a convicted criminal, XXXXXXXX XXXX and its criminal bank employees and customer/s which has caused financial and emotional distress to me and my family that will last us a lifetime. 

I am HORRIFIED to have learned after the fact that, like Wells Fargo, XXXX XXXX has a CRIMINAL RECORD which Wells Fargo should have warned me about wherein XXXX XXXX plead GUILTY and has a reputation of lacking security policies allowing criminals into their bank/s as well as bank employees on the take working as criminals and supporting the criminal customers wherein the bank became a criminal themselves as evidenced in the court case XXXX XXXX plead guilty to in late XXXX, labeled as a historic crime spanning nearly a decade. The bank is to pay nearly XXXX XXXX dollars in fines/ penalties XXXX XXXX XXXX XXXXXXXX In the words of XXXX XXXX XXXX  own employees : the banks XXXX failures made it convenient for criminals.

Within the case it is basically said the banks are to be the first line of defense against crimes not to be a criminal themselves, and By making its services convenient for criminals, XXXX XXXX became one, said Attorney General XXXX XXXX XXXX. Today, XXXXXXXX XXXX also became the largest bank in U.S. history to plead guilty to Bank Secrecy Act program failures, and the first US bank in history to plead guilty to conspiracy to commit money XXXX XXXX  chose profits over compliance with the law And, these failures made the bank an easy target for the bad guys. These failures also allowed corrupt bank employees to facilitate a criminal And, The bank was aware of these risks and failed to take steps to protect against them, including for two networks prosecuted in New Jersey and elsewhere And, XXXX XXXX  became the bank of choice for multiple money laundering organizations and criminal actors and processed hundreds of millions of dollars in money laundering transactions. 

And, Let me be clear : our investigation continues, and no individual involved in XXXX XXXX illegal conduct is off limits. 

XXXX XXXX XXXX  involvement in this historic money laundering scandal included several bank employees supporting the international crimes and schemes. It was found that their lack of security policies contributed to a climate as a bank of choice for but not limited to corrupt employees, criminals/ bad actors / money mules/ fraud / induced fraud / authorized fraud crimes. 

Today it seems XXXX  XXXX  is and continues to be a known safe haven for money mules and criminals alike of which I am now another victim of XXXX XXXX failure to be a secure bank and instead is a known bank of and for bad actors/ criminals with corrupt criminal bank employees who work with and support bad actor criminal customers. 

During my investigation into the theft of {$84000.00} by XXXX XXXX  criminal employees and customers I have found what appears to show that XXXX XXXX  continues to have a problem with criminals operating in their bank and/or corrupt employees helping the money mule criminals open accounts continuing to rob/ steal / commit fraud and scams against other innocent banking customers, myself included ( see the attached " cfpb-1 XXXX and Wires Wells Fargo Claims for XXXX XXXX XXXX '' and two Exhibit files in support ). 

The criminal case XXXX XXXX  plead guilty to exposes the bank has operated with criminals in a similar way and that bank employees are deeply involved in the crimes, in summary : The Charges : XXXXXXXX XXXX XXXX U.S. unit faced charges for failing to maintain proper anti-money laundering ( AML ) controls for nearly a decade, from XXXX to XXXX. 

The Failure : Prosecutors stated that the bank 's " long-term, pervasive, and systemic deficiencies '' in its XXXX policies XXXX criminals to launder money through its branches. 

Examples of The Money Laundering : - One money laundering network, with the help of bribed employees, processed more than {$470.00} XXXX through the bank through large cash deposits into nominee accounts. 

- Another scheme involved five bank employees who helped facilitate the transfer of {$39.00} XXXX in illicit funds to XXXX. 

- A third scheme involved a money laundering network with accounts for at least five shell companies that moved more than {$100.00} XXXX in illicit funds. 

XXXX XXXX criminal acts and criminal employees does not stop there as recently yet another XXXX XXXX  employee, a XXXX XXXX who worked in XXXX XXXX XXXX anti-money-laundering department has pleaded guilty to a felony in connection with a check-fraud scheme and took possession of customers ' personally identifiable information. 

XXXX XXXX Attorney XXXX XXXX stated " This defendant brazenly exploited her position for her own personal profit, '' and he said " We take all fraud in the banking and financial services industry extremely seriously, no matter what form it takes. ". This case against XXXX grew out of a probe focused on check fraud. 

XXXX XXXX  stated in the XXXX XXXX DOJ XXXX case they plead guilty to that it takes full responsibility for its XXXX program failures and is making significant investments and enhancements to meet regulatory obligations and protect the financial system. 

XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX Shareholder meeting just publicly admitted the convicted bank criminals caused extraordinary pain, the darkest day for the bank and that they encourage accountability and to be more curious about all these issues. 

I find XXXX XXXX is failing this obligation / accountability as evidenced herein and within my reports! 

XXXX XXXX XXXXXXXX multi-billion dollar conviction sentencing agreement/s mandates that XXXX XXXX XXXXXXXX XXXX XXXX to commit NO FURTHER CRIMES ; ''. 

It appears Wells Fargo is working with banks that appear to continue engaging in criminal acts/ behavior which means we must ask/ look into if Wells Fargo is in violation of their sentencing agreements too? The bank should look into what that means to violate a sentencing agreement/s. 

It's prudent that Wells Fargo and XXXX XXXX  takes responsibility for its failures and make me whole, return the entirety of the wired funds stolen by the banks, banks employees and/or the bank 's criminal client/s the banks let into their business in the amount of {$84000.00} ( plus Wells Fargo XXXX total of {$7900.00} ). Transaction details and additional evidence of the induced / authorized fraud provided in the attached files. 

One remedy available to victims/ myself if I am not made whole / reimbursed is to reach out to every agency identified in the court case/s to investigate if Wells Fargo XXXX XXXX and/or XXXX XXXX  is in XXXX XXXX any sentencing agreements, court ordered obligations or any laws and to ask for help to bring any new investigations and charges against the banks. Obviously the media will be all over this story ( to include XXXX and others who reported on the cases against Wells Fargo and XXXX XXXX  in the past )! 

The costs and time the bank/s will put towards defending themselves and answering all those agencies and the media, not to mention customers who learn of this will be far greater than making me whole in the amount of {$92000.00}! Then and only then will I go away! 

The herein and attached files being provided to Wells Fargo XXXX XXXX XXXX  XXXX XXXX includes extensive evidence and support Wells Fargo XXXX XXXX XXXX  XXXX XXXX of fraud ( aka induced fraud / authorized fraud ) wherein bank employees and/or money mules/ criminals within the bank/s use shell companies and/or individuals with fake names/ aliases appearing/ pretending to provide legitimate services the victims are purportedly paying for to make it appear as if the financial transactions are legitimate all of which has been knowingly taking place within these banks for over a decade which could very well pose a grave challenge to the banks if I am NOT made whole as I will be forced to report the banks as ( but not limited to ) described herein ( breach of court sentencing agreements are taken serious by the authorities and the courts ). This investigation could also reveal even more XXXX XXXX criminal employees and/or crimes! 

Understand if I am not made whole then even if this is classified by anyone as not the same crime I will seek to have the banks crime/s classified as but not limited to " Conduct beyond the offense of conviction : Actions that are part of a larger scheme or plan, even if they don't directly relate to the offense for which the defendant was convicted '' and/or the like, or a new case of its own or whatever the authorities deem appropriate and ask to have any and all parties/ banks culpable enjoined as well as but not limited to having me added to the victims and remedies list to be awarded damages, fines, fees, interest, pain and suffering and other items the court deems appropriate. 

It would be advisable for Wells Fargo to call XXXX XXXX and work out a resolution as this is a serious matter and will be best settled amongst Wells Fargo and XXXX XXXX. Failure to make me whole as mentioned will result in the authorities and media being brought in. We will target but not limited to those agencies and agents named in the media and on the court cases. As for the media we will reach out to those who have a history of following Wells Fargo and XXXX XXXX crimes as they are the most up to speed and familiar with your crimes and reporting on them which will speed up the process of getting this out to the public I will also put out a request for other victims to come forward so we may present the list to the authorities mentioned throughout this report and to look into a civil case that will go alongside of any cases the authorities bring. Best scenario and least costly financially and on the public courts of opinion is to make me whole otherwise this is not going away! 

Reporting Wells Fargo XXXX transaction induced fraud / authorized fraud crimes in the amounts of : {$540.00} ( XX/XX/XXXX ), {$2000.00} ( XX/XX/XXXX ), {$2400.00} ( XX/XX/XXXX ) and {$2800.00} ( XX/XX/XXXX ) and two XXXX bank wires from my Wells Fargo account to XXXX XXXX  of {$21000.00} ( XX/XX/XXXX ) and {$62000.00} ( XX/XX/XXXX ). 

Note : This report includes XXXX Wire Transfers made from my Wells Fargo accounts to XXXX  XXXX  accounts at the direction of the same bad actors money mule ecosystem team performing the scam to defraud me. These wires were done due to being over the allowed XXXX amounts!

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation