Consumer complaint received 2025-12-27 00:00:00
Product: Debt collection — I do not know
Issue: False statements or representation — Attempted to collect wrong amount
Company: Credit Corp Solutions Inc.
State: WA

Complaint narrative:
XXXX XXXX, We know times are hard, and we want to help! You have been selected to reduce your debt by calling XXXX and accepting this settlement offer. This offer saves you {$870.00} by settling the full {$1100.00} balance with a one-time payment of {$280.00}. 


Pay {$280.00} to settle your account in full. 
Thats 75 % off your total balance of {$1100.00}. 


This is a limited-time offer. 
You must call and have your payment post by : XXXX XXXX Our call centers are open from XXXX to XXXX, ET, seven days a week. 

We look forward to helping you take control of your debt. 



Terms of the Settlement Offer : To accept the offer, you MUST call us at XXXX and verbally accept the offer with a representative. If you do not verbally accept the offer over the phone, then the offer is void. 

If you accept this offer, your account will be closed if it is open, and interest will continue to accrue during the settlement period. This means, if you do not make the settlement payment as agreed, your account will remain closed and the balance owed will increase. 

Once your settlement payment is received as agreed, the waived portion of the balance will be charged off and your account will be reported as settled in full for less than the full balance to the credit bureaus. 

If any payment is returned unpaid, for any reason, the settlement agreement will be void and you will continue to owe the full balance in accordance with the terms of the Agreement that governs your Account. 

For XXXX XXXX XXXX and XXXX  Residents : This communication is from a debt collector. This is an attempt to collect a debt. Any information obtained will be used for that purpose. The Milestone XXXX account is issued by XXXX XXXX XXXX XXXX and serviced by XXXX XXXX XXXX XXXX XXXX XXXX. 

Notice Regarding Debt Settlement : Whenever {$600.00} or more in principal of a debt is forgiven as a result of settling a debt for less than the balance owing, the creditor may be required to report the amount of the debt forgiven to the IRS ( Internal Revenue Service ) on a 1099C form, a copy of which would be mailed to your attention by the creditor. If you are uncertain of the legal or tax consequences, we encourage you to consult your legal or tax advisor. 

XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 
To ensure delivery to your inbox, please add XXXX to your Contacts or Safe List. 

This communication is from XXXX XXXX XXXX XXXX XXXX XXXX. The XXXX  XXXX Account is issued by XXXX XXXX XXXX XXXX and serviced by XXXX XXXX XXXX XXXX XXXX XXXX. 

You are receiving this email because you are an existing XXXX XXXX customer. Click here to manage account preferences. Please do not reply to this email. Must add or have a valid payment source on your online account to be able to pay online. 
If you would like to stop receiving emails, click the " unsubscribe '' link below. If you would like to contact us in writing about this email, send your correspondence to : XXXX XXXX XXXX XXXX, XXXX. XXXX XXXX, XXXXXXXX XXXX XXXXXXXX. 


XXXX XXXX This email was sent by : XXXX XXXX XXXX XXXX XXXX XXXX. 
XXXX XXXX XXXXXXXX, XXXX, XXXX, XXXX XXXX

Company response to consumer: Closed with explanation