Consumer complaint received 2017-10-03 00:00:00
Product: Debt collection — Credit card debt
Issue: Took or threatened to take negative or legal action — Collected or attempted to collect exempt funds
Company: CAVALRY INVESTMENTS, LLC
State: FL

Complaint narrative:
This report is in regards to a XXXX credit card and debt sale and collection actions by Cavalry SPV I LLC. XXXX XXXX XXXX XXXX XXXX I am XXXX XXXX XXXX veteran on XXXX income only. I was adjudicated as XXXX XXXX  XXXX effective XX/XX/XXXX,  but the decision took until XX/XX/XXXX for adjudication by SSA, In XX/XX/XXXX I notified XXXX of my XXXX and impending homelessness due to the decision delay by SSA. I had previously accepted the offer from XXXX for the add on service to payoff the balance if I became unemployed or XXXX. 

On XX/XX/XXXX I received an update from XXXX XXXX, Reference : XXXX, requiring phone contact to which I was medically unable to respond. 

I was homeless until XX/XX/XXXX when the VA and  XXXX XXXX secured housing and food and established my VA medical care. Through their legal aid program they contacted XXXX on my behalf in XX/XX/XXXX which XXXX never responded to. The negative credit reporting by XXXX was a major issue in the XXXX XXXX securing housing for me even when they were paying the rent directly with their financial resources. 

XXXX continued the negative reporting and failed to include my account in the CFPB investigation and fines levied against them in XX/XX/XXXX. After the CFPB case was resolved, XXXX sold my account to Calvary SVP I  LLC. 

Calvary SVP I LLC. then began contacting me directly by mail and telephone to collect on the account bypassing my legal representation who had contacted XXXX. 

Both XXXX and Calvary SVP I LLC were simultaneously reporting negative information on the same account to this day. 

Calvary SVP I LLC. filed civil suit in XXXX County Florida small claims court case number XXXX filed XX/XX/XXXX. 

PlaintiffCavalry SPV I LLC XXXX, XXXX XXXX, XXXX. 
Retained Bar ID : XXXX XXXX, XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX , FL XXXX The account was protected by the add on service XXXX offered. It should have been paid off without negative credit reporting. 

XXXX failed to disclose this fraudulent failure to provide benefit during the CFPB investigation leading to the estimated {$700.00} million dollar fine in XX/XX/XXXX. 

XXXX then packaged and sold the account to Cavalry SPV I LLC without disclosure to the CFPB or my legal representation. XXXX continues to report negatively on the account. 

Cavalry SPV I LLC was informed by my legal representative of the prior actions by XXXX and refused to respond through their attorney, Cavalry SPV I LLC has been reporting negatively on the account since they purchased it from XXXX. It is currently listed as in collection. 

Cavalry SPV I LLC filed the Civil lawsuit for debt recovery just as my federal student loans were approved for total permanent XXXX discharge, indicating that they were monitoring my credit to decide whether to sue federal since student loans would have preferential treatment in collections or bankruptcy, I believe that I have been denied my benefit of balance payoff by fraud by XXXX. I believe that the type of XXXX may have been a factor in thir actions. I have been denied due process by having the account sold to Cavalry SPV I LLC and being contacted directly for collections actions while I had established legal representation.

Company response to consumer: Closed with explanation