Consumer complaint received 2025-02-12 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Waypoint Resource Group, LLC
State: WA

Complaint narrative:
15 U.S.C 1681 section 602 A states I have the right to privacy. 15 U.S.C 1681 section 604 a section 2. It also States a consumer reporting agency can not furnish an account without my written instructions. 15 U.S.C. 16 81 c ( a ) ( 5 ) section States no consumer reporting agency may make any consumer report containing any of the following items of information any other adverse item of information other than records of convictions of crimes which antedates the report by more than 7 years. 15 U.S.C. 1681 S 2 ( A ) ( 1 ) A person shall not furnish any information relating to consumer to any customer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. am writing to file a formal complaint against Waypoint resource group LLC. for multiple violations of consumer protection laws, specifically the Fair Debt Collection Practices Act ( XXXX  ) and the Fair Credit Reporting Act ( XXXX  ). Recently, I looked at my credit report and see Waypoint resource LLC. Is reporting an alleged debt. However, their communication failed to comply with several critical provisions outlined in both acts which I believe constitutes serious violations of consumer rights. The specific violations are as follows : Violation of 1 CFR 1006.34 ( b ) ( 5 ) and 12 CFR 1006.34 ( c ) ( 4 ) ( i ) : Waypoint resource LLC failed to provide me with the required notice informing me of my right to dispute the debt within 30 days of receiving their initial communication. This omission directly violates both the XXXX and the XXXX  Violation of 12 CFR 1006.34 ( d ) : Despite my request for verification of the debt in accordance with my rights under the act, Waypoint resource LLC has failed to provide adequate verification. This refusal to verify the debt further compounds their violation of consumer rights. These violations have not only caused me undue stress and confusion but also may have negatively impacted my credit score and financial well-being. As a consumer, I am entitled to fair treatment and accurate information under both the XXXX and the XXXX  In light of these violations, I kindly request that the CFPB thoroughly investigate this matter and take appropriate action against Waypoint resource LLC. Additionally, I ask for your assistance in having the negative account associated with Waypoint resource LLC removed from my credit report, as it was reported in violation of consumer protection laws. I also want this company to cease any and all communication with me through all mediums. Waypoint resource LLC ( Debt Collector ) violated my consumer rights to privacy, FDCPA and committed aggravated identity theft ( 18 USC 1028A ). Waypoint resource LLC knowingly obtained ( purchased ), possess, and used my Personally-identifiable financial information without my consent or legal authority ( Gramm-Leach-Bliley Act ), to unlawfully by extortionate means punish me ( reporting to my consumer report to tarnish my reputation ) and attempt to collect on an extension of credit ( 18 USC 894 ( a ) ( 1 ) ( 2 ) ( Up to 20yrs in prisons for violation of 18 USC 894 ( a ), that I extended to another organization and not Waypoint resource LLC. They are misrepresenting my extension of credit and attempting to collect an alleged debt that I didnt give them consent to communicate with me about and is not mine.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation