Consumer complaint received 2024-05-25 00:00:00
Product: Vehicle loan or lease — Loan
Issue: Getting a loan or lease — Loan opened without my consent or knowledge
Company: Experian Information Solutions Inc.
State: GA

Complaint narrative:
The amount of the loans I don't know what they are I overheard when the XXXX had the XXXX XXXX recording this whole conversation that the transaction of the loan that the person was taking out as I was on my credit report after XXXX XXXX XXXX XXXX on hold to wait for the IRS to answer the phone for XXXX XXXX XXXX XXXX XXXX to call dropped XXXX XXXX XXXX XXXX XXXX I called after I called back the answer then they told me that there was someone or I was taking out a loan as I was reporting to them that someone was destroying my credit as they noticed there were XXXX dots on the GPS of the satellite of the longitude and latitude of the address where I was at they seen that I was telling the truth and they told me I had only a few minutes to hurry to that other dot or that geological location of the satellite pinpointing the person that was stealing and using my credit to get a loan out which they made a joint account a third party thing up under my account without my knowledge but what they did was they used a XXXX XXXX which was XXXX XXXX XXXX it had no name on it that's what the IRS said and it had the logos that they were sending from the IRS symbol the logo on the papers with the XXXX XXXX XXXX the woman stated that on the phone and then the credit people was also saying that if I hadn't took it out if it wasn't me that who done all this that I was going to be XXXX they said it went back years back like XXXX or XXXX years and come to find out it went back all the way to XXXX that's how long this person has been stealing my credit I reported this to you guys before and now I'm still here in the same predicament but more loans has been taken out but I can't even do anything with my credit the person has to use my credit to build their credit it's stating all over my credit reports he's been breaking into my room still in my paperwork he also burned the financial consumers credit report that you guys sent me the same day I got it in the mail was the same day he snuck back into the house and got it off the shelf which I have a eye witness she read the dog on report what he had done her name is XXXX XXXX and when he seen that I wasn't playing about my credit he has been going I heard he has been to XXXX the same day I called XXXX XXXX XXXX I talked to him on the phone he said he was going to talk to XXXX XXXX XXXX XXXX my cousin the one who was has been stealing my credit for over I don't know what XXXX XXXX XXXX XXXX years and he said he was going to see what XXXX had to say prior to that and me waiting on XXXX XXXX XXXX XXXX to call me back no call so I'm like what's going on XXXX hours later I called my cousin and I said hey where are you I need you to take me to the grocery store oh I'm just coming back from XXXX I'm trying to hurry and get back and I was like XXXX  what are you doing in XXXX come to find out I remember the FCC telling me that's where you go to dispute credits I'll say so I hope you ain't doing what I think you doing

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation