Consumer complaint received 2025-08-30 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: TX

Complaint narrative:
Consumer Financial Protection Bureau ( CFPB ) is entrusted with ensuring accuracy, fairness, and compliance with consumer reporting laws. I am submitting this formal complaint because my credit report contains false addresses, unauthorized inquiries, and inaccurate information that violates the Fair Credit Reporting Act ( FCRA ). I demand immediate investigation, deletion, and correction of these inaccurate items because they are damaging my creditworthiness and causing ongoing harm.

Wrong Addresses XXXX XXXX XXXX XXXX XXXXXXXX This address is not connected to me and is being wrongly reported. Allowing unverified and incorrect addresses to remain violates FCRA 1681e ( b ), which requires maximum accuracy. Continuing to associate me with addresses I never lived at gives creditors a false picture of my identity and creditworthiness. This inaccurate reporting could cause unnecessary suspicion of fraud or identity theft, and for that reason, I demand its immediate deletion. 

XXXXXXXX XXXX XXXX XXXX XXXX XXXXXXXX This address is inaccurate and misleading. Associating me with it is a violation of my rights under the FCRA, as no creditor can provide proof tying me to this location. By keeping false addresses linked to my profile, the bureau exposes me to the risk of creditors believing I have undisclosed or hidden obligations. This directly conflicts with the principle of maximum possible accuracy required by law. 

Accounts XXXX XXXX XXXXXXXX High Balance : {$680.00} Date Opened : XX/XX/XXXX Reported as a charge off. This account can not be verified as accurate. Reporting it as a charge off without sufficient validation violates FCRA 1681i and 1681e ( b ). Creditors must be able to provide documented proof of accuracy, and if they can not, the account must be deleted. The presence of this charge off creates an unfair negative impression on my profile, and if it can not be proven with the original signed agreement and payment history, it must be permanently removed. 

XXXX XXXX XXXX High Balance : {$360.00} Date Opened : XX/XX/XXXX Reported as late payment. This reporting is inconsistent and fails the requirement of maximum accuracy under FCRA 1681e ( b ). The presence of inaccurate payment history paints an unfair picture of my creditworthiness and must be corrected or removed. A payment history that can not be fully verified should not be allowed to harm my creditworthiness since the FCRA mandates fairness and truth in consumer reporting. 

XXXX XXXX High Balance : {$650.00} Date Opened : XX/XX/XXXX Showing late payment. Any negative reporting must be 100 % verifiable. Inaccurate late payment history is damaging and must be deleted if not supported by proper records, as required by law. If the creditor can not provide the original documentation of delinquency, then this late payment claim is misleading and violates my consumer rights under FCRA 1681i. 

XXXX XXXX High Balance : {$1200.00} Date Opened : XX/XX/XXXX Reporting as charge off. This account is being inaccurately reported and creates financial harm. FCRA 1681i ( a ) requires reinvestigation, and if proper proof can not be shown, deletion is required. Charge offs are severe negative marks, and if they are reported without certified documentation, they are unlawful and harmful. 

XXXX XXXX High Balance : {$560.00} Date Opened : XX/XX/XXXX Reported late payments. Reporting conflicting information on the same creditor shows unreliability and is a violation of accuracy laws. I demand correction or removal. Inconsistent reporting from the same creditor undermines the reliability of the bureaus data and directly conflicts with the duty to maintain the highest accuracy standards. 

XXXX XXXXXXXX High Balance : {$32000.00} Date Opened : XX/XX/XXXX Late payment reported. Such an extremely high balance and late reporting is questionable, and if not fully verified, must be removed per FCRA 1681e ( b ). Reporting such a large obligation without fully verifiable records is negligent and misleading. If this creditor can not prove every detail with clear evidence, the reporting must be deleted. 

XXXX XXXXXXXX High Balance : {$1000.00} Date Opened : XX/XX/XXXX Reporting late payments. If the creditor can not validate this with complete records, continued reporting is unlawful. Consumers can not be held responsible for unverifiable derogatory entries, and federal law demands deletion of all information that fails verification standards. 

XXXX XXXX High Balance : {$1000.00} Date Opened : XX/XX/XXXX Charge off being reported. Any charge off must be validated, and without proof this is a direct violation of my consumer rights. Debt that is not supported by documentation can not lawfully appear on my file. I demand deletion if proper reinvestigation can not confirm accuracy. 

XXXX XXXX XXXX High Balance : {$28000.00} Date Opened : XX/XX/XXXX Late payment. Large auto accounts like this must be precisely accurate, and if the late payments are not verifiable with documentation, they must be deleted. Inaccurate reporting of high-balance accounts creates extreme financial harm by making me appear higher risk to creditors, which is unlawful if not backed by verified data. 

XXXX XXXX XXXX High Balance : {$29000.00} Date Opened : XX/XX/XXXX Late payment. Duplicate or inconsistent reporting creates confusion and violates FCRAs accuracy requirement. A reinvestigation must be conducted to ensure that both XXXX XXXX accounts are not being unfairly or erroneously reported twice. 

XXXX XXXX XXXX High Balance : {$1200.00} Date Opened : XX/XX/XXXX Collection. Duplicate entry of the same alleged debt is misleading and constitutes double reporting. This violates FCRA 1681i ( a ) ( 1 ) which requires correction of inaccuracies. No debt may be reported twice under different labels to inflate derogatory marks against a consumer.

Inquiries XXXX XX/XX/XXXX Duplicate inquiry shown on the same date. Inaccurate and duplicative inquiries are unlawful. No consumer should be penalized twice for a single credit request, and allowing duplicates violates my rights.

This complaint is being filed because my repeated efforts to correct these issues directly with the credit reporting agency have failed. The listed items are clearly wrong and harmful. I trust CFPB to intervene, enforce the law, and ensure a fair resolution to restore the accuracy of my credit file.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief