Consumer complaint received 2024-05-26 00:00:00
Product: Checking or savings account — Savings account
Issue: Managing an account — Banking errors
Company: FIFTH THIRD FINANCIAL CORPORATION
State: FL

Complaint narrative:
addendum to complaint XXXX this neeeds to be reopened or resent as XXXX XXXXXXXX XXXX continues to improperly repsond to every letter/fax/complaint for over 5 months this letter was faxed to the lastest responder and the CEO as well, XX/XX/XXXX XXXX XXXX Fifth third bank via XXXX XXXX XXXX Your XX/XX/XXXX letter is unacceptable as were any and all prior ones from several other purported named executive office employees, the names of whom should be available from prior correspondence, including your CEO, XXXX. 

The issue for the XXXX time : did not address the interest owed of {$360.00} ( plus interest until paid ) o Based upon the 3.00 % INTEREST RATE stated by employee XXXX in late XX/XX/XXXX, which resulted in the calculations of the interest owed of {$360.00}. XXXX ( plus interest until paid. 

as has been stated again and again to many employees BUT, NEVER PROPERLY ADDRESSED or ANSERWED, including complaints to your CEO, XXXX as previously documented. 

As was initially stated, employee XXXX was contacted immediately regarding his XX/XX/XXXX statement, the 3.00 % INTEREST RATE quoted by him in late XXXX, o which resulted in the calculations of the interest owed of {$360.00} ( plus interest until paid ). 

NEVER, I repeat NEVER, PROPERLY ADDRESSED, or ANSERWED by him or any others. 
o Based upon the 3.00 % INTEREST RATE quoted by employee, XXXX in late XXXX, which resulted in the calculations of the interest owed of {$360.00} ( plus interest until paid ). 
Yet again, I repeat the issue is : o Based upon the 3.00 % INTEREST RATE quoted by employee XXXX in late XXXX, which resulted in the calculations of the interest owed of {$360.00} ( plus interest until paid ). 

You and or your CEO need to find an employee who comprehends the issue raised again and responds properly to me XXXX the regulatory agencies according to the issues stated. 

The CFPB and XXXX are being informed of the continuing failures of Fifth third personnel to address the issue of interest owed, Based upom the 3 % 5 INTEREST RATE stated by employees, XXXX in late XX/XX/XXXX which resulted in my calculations of the interest owed of {$360.00} ( plus interest until paid ). 

After all this time has elapsed since XX/XX/XXXX, I demand an immediate written response to be sent via XXXX, XXXX XXXX XXXX Priority Mail without have to ask again and again an receive no proper response nd notify the regulatory agencies of your failures to do so. 

The issue again, Based upon the 3.00 % INTEREST RATE stated by employee, XXXX in late XX/XX/XXXX, o which resulted in the calculations of the interest owed of {$360.00}. XXXX ( plus interest until paid ). 

XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CEO, CFPB, XXXX Thank you for your XX/XX/XXXX letter XXXX XXXX @ XXXX XXXX but the interest rate on XXXX XXXX was 3 % via XXXX per you attachment - XX/XX/XXXX agreement XX/XX/XXXX agreement XX/XX/XXXX The interest amnts paid are incorrect as follows : rate daily amount month balance RATE DAILY on balance # OF DAYS PAID OWED XX/XX/XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX

Company response to consumer: Closed with explanation