Consumer complaint received 2023-03-03 00:00:00
Product: Money transfer, virtual currency, or money service — Virtual currency
Issue: Fraud or scam — 
Company: Foris DAX, Inc.
State: IL

Complaint narrative:
Dear Madam or Sir, I, XXXX XXXX, residing at XXXX XXXX XXXX, XXXX, IL XXXX, XXXX has been defrauded of USD XXXX ( XXXX Dollars XXXX XXXX XXXX and XXXX Cents ). 

I have already filed a case with XXXX Police Department and the details are : Report Number - XXXX The details of the police department are : XXXX Police Department XXXX XXXX XXXX XXXX XXXX XXXX, IL XXXX. XXXX XXXX XXXX : XXXX I have also separately filed cases with the FBI. 

I was approached by XXXX XXXX ( President ) and XXXX XXXX ( Officer ) on a XXXX  group. They told me that their company " XXXX  " is associated with " Crypto ''. 

As I was initially very skeptical of this kind of approach. XXXX assured me that I can check about Crypto and they only will be dealing in XXXX to prevent fraud. 

I checked on Crypto and my checks revealed that Crypto is indeed a great company with impeccable credentials. 

So XXXX assisted me to open the account in Crypto and she also guided me with the process of wire transfers to buy bitcoins in Crypto and then transfer to the associated company XXXX. 

She repeatedly assured me that I can get the money back anytime I wanted and that the associated company XXXX  only does all the trading for Crypto, due to regulations requirements. 

I then transferred all my money in three tranches of XXXX, XXXX and XXXX Then suddenly XXXX wanted me to transfer another XXXX as they have once in a lifetime opportunity. I explained to her that I have no more money. She then encouraged me to get loans and even forwarded companies that will give loans. She also urged me to approach family and friends for personal loans. 

And in the meantime, my husband 's health condition suddenly deteriorated. He is on XXXX and I needed some money urgently for his critical medical XXXX. 

He had a massive XXXX XXXX and was admitted to https : XXXX  for XXXX XXXX on XXXX  XXXX XXXX 

I asked XXXX for just USD XXXX out of the original USD XXXX I had transferred earlier. 

And XXXX 's response just stunned me. 

She told me that my money is " locked '' and there are penalties for early withdrawal. 

I was not told about this, but I agreed to the penalties. 

However, XXXX is now not returning my money. 

Kindly find the evidence attached for reference : XXXX ) Details of the President - XXXX XXXX XXXX ) Details of the Officer - XXXX XXXX XXXX ) Wire Transfers ( all 3 transactions - XXXX XXXX and XXXX ). 
XXXX ) Bitcoins bought ( all 3 transactions ) 5 ) Bitcoins transferred ( all 3 transactions ) 6 ) Complete Transaction History in Crypto 7 ) XXXX asking me to take personal loans I would request your immediate intervention so that I now get all my monies back. I am totally ok to pay the penalties. 

I need urgent assistance, as this is causing us a lot of stress and is taking a major toll on my husband 's health. 

Please freely contact me for any information/clarification. I shall be happy to provide the same as the top priority. 

Thanking you and looking for a quick intervention Sincerely XXXX XXXX XXXX ( Cell )

Company response to consumer: Closed with explanation