Consumer complaint received 2025-02-16 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: Experian Information Solutions Inc.
State: TX

Complaint narrative:
XXXX Learned of the Equifax Data Breach that occurred XXXX went to website eligibility.equifaxbreachsettlement.com and received a message our records indicate your personal information was impacted by this incident. For assisted identity restoration services, please call Experian at XXXX and provide engagement number XXXX, The data breached was Social Security numbers, birthdates, addresses and drivers license numbers. Upon pulling my 3 full credit reports I discovered lots of accounts I did not request or sign up for. I also identified numerous addresses and phone numbers that I am unaware of. Credit Card Opened by the Thief Company or Organization : XXXX XXXX XXXX Account Number : XXXX Date fraud began : XX/XX/XXXX Date that I discovered XXXX Total fraudulent amount : {$1100.00} Credit Card Opened by the Thief Company or Organization XXXX XXXX XXXX XXXX XXXX XXXX  Account Number : XXXX Date fraud XXXX Date that I discovered it : XX/XX/XXXX Total fraudulent amount : {$510.00} Credit Card Opened by the Thief Company or Organization XXXX XXXX XXXX XXXX  XXXX XXXX Account XXXX XXXX XXXX Date fraud began : XX/XX/XXXX Date that I discovered it : XX/XX/XXXX Total fraudulent amount : {$650.00} Credit Card Opened by the Thief Company or Organization XXXX XXXX XXXX XXXX  XX/XX/XXXX, XXXXXXXX XXXX XXXXXXXX https : //www.identitytheft.gov/dashboard XXXX Fraudulent Information on Credit Reports Account Number XXXX XXXX Date fraud began : XX/XX/XXXX Date that I discovered it : XX/XX/XXXX Total fraudulent amount : {$690.00} Credit Card Opened by the Thief Company or Organization : XXXX XXXXXXXX XXXX  XXXX Account Number : XXXX Date fraud XXXX Date that I discovered it : XX/XX/XXXX Total fraudulent amount : {$200.00} FTC Report XXXX 15 U.S.C. 1681-1681x The Act ( Title VI of the Consumer Credit Protection Act ) protects information collected by consumer reporting agencies such as credit bureaus, medical information companies and tenant screening services. Information in a consumer report can not be provided to anyone who does not have a purpose specified in the Act. Companies that provide information to consumer reporting agencies also have specific legal obligations, including the duty to investigate disputed information. In addition, users of the information for credit, insurance, or employment purposes must notify the consumer when an adverse action is taken on the basis of such reports. The Fair and Accurate Credit Transactions Act added many provisions to this Act primarily relating to record accuracy and identity theft. The Dodd-Frank Act transferred to the Consumer Financial Protection Bureau most of the rulemaking responsibilities added to this Act by the Fair and Accurate Credit Transactions Act and the Credit CARD Act, but the Commission retains all its enforcement authority. My information was exposed in a data breach and this information must be removed.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation