Consumer complaint received 2025-06-21 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: MoneyLion Inc.
State: WI

Complaint narrative:
Complaint Title : Violation of the Fair Credit Reporting Act ( FCRA ) and Consumer Rights by XXXX XXXX XXXX. Inaccurate Late Payment Reporting Consumer : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, WI XXXX Respondent : XXXX XXXX XXXX. 
XXXX XXXX XXXX XXXX, XXXXXXXX XXXX XXXX XXXX NY XXXX Phone : XXXX Email : XXXX Compliance XXXX : XXXX XXXX Complaint Summary : This is a formal complaint against XXXX XXXX XXXX for knowingly and willfully furnishing inaccurate information to consumer reporting agencies in violation of the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681 et seq., specifically sections 1681s-2 ( a ) ( 1 ) ( A ), 1681s-2 ( b ), and 1681i ( a ), by reporting a late payments on my credit file which I have formally disputed and for which they failed to provide proper verification or documentation. 

Despite my lawful dispute under 15 U.S.C. 1681i ( a ), XXXX failed to conduct a reasonable investigation and continued to report the delinquency without providing any competent evidence of the debt, including billing statements, payment history, or contractual terms substantiating the alleged late payment. 

Violations and Legal Basis : Furnishing Inaccurate Information to CRAs FCRA 1681s-2 ( a ) : MoneyLion has a statutory duty to ensure that any information furnished to a credit reporting agency is complete and accurate. By reporting an unverified late payment, they violated this provision.

Failure to Reinvestigate Disputed Information FCRA 1681i ( a ) : The FCRA requires that when a consumer disputes information, the furnisher must conduct a reasonable reinvestigation. XXXX has failed to provide any evidence that a reinvestigation occurred or that the reporting was verified at the source. 

Failure to Investigate After Notice of Dispute FCRA 1681s-2 ( b ) : XXXX failure to investigate or correct the reporting after receiving notice of the dispute is a direct violation of their duties under this provision. 

Case Law Supporting Precedents : Cushman v. Trans Union Corp., 115 F.3d 220 ( 3d Cir. 1997 ) : The court held that a reasonable investigation requires more than a superficial review. Credit furnishers must do more than verify the disputed information ; they must thoroughly investigate its accuracy.

Dennis v. BEH-1, LLC, 520 F.3d 1066 ( 9th Cir. 2008 ) : A furnisher that continues to report inaccurate information without proper investigation may be held liable for damages under the FCRA.

Requested Remedies and Relief : Immediate deletion of the inaccurate late payment from all major credit reporting agencies ( Experian, TransUnion, Equifax ) ; A full report of the documentation MoneyLion used to verify the account and alleged delinquency ; Written confirmation that the item has been corrected or removed ; An investigation by the CFPB to determine if XXXX has violated federal law and should be subject to regulatory enforcement, penalties, or civil action ; Referral to relevant state regulators and the New York Attorney General, given MoneyLions recent history of alleged consumer law violations ( e.g., XX/XX/XXXX XXXX  XXXX lawsuit and XXXX CFPB military lending case ). 

Account : XXXX XXXX  # XXXX Late Payments Dates : XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX SSN : XXXX & XXXX : XX/XX/XXXX Conclusion : XXXX continued reporting of an unverified and inaccurate late payments constitutes willful noncompliance with the FCRA and deprives me of my federally protected rights. I demand that the CFPB fully investigate this matter, compel the furnisher to comply with consumer protection laws, and ensure the immediate removal of the derogatory item. 

Respectfully submitted, XXXX XXXX XXXX XXXX and XXXX XXXX

Company public response: Company believes the complaint provided an opportunity to answer consumer's questions
Company response to consumer: Closed with explanation