Consumer complaint received 2025-01-08 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Public record information inaccurate
Company: ACXIOM CORP.
State: CA

Complaint narrative:
Dear Acxiom I am writing to file a formal complaint regarding the unlawful blacklisting of my email address across several major email blacklist databases, which has caused significant distress, damage to my identity and the hindrance of my ability to conduct legitimate business. 

Despite my repeated attempts to resolve the issue directly with the companies involved, my email address remains on the several blacklists XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Acxiom, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX and other similar lists. This situation is causing undue harm, as it severely impedes my email deliverability, affects communications, and diminishes my ability to engage in important financial and business dealings. 

Unlawfulness of blacklisting practices like the ones mentioned above operate without sufficient regulation or oversight, and often have no clear process for disputing or removing erroneous listings. As per Federal law, particularly under the Federal Trade Commission ( FTC ) Act, any action that causes or attempts to cause harm to a consumers business or reputation must be grounded in legitimate, verifiable reasons. Many of the blacklists in question do not provide adequate transparency or due process, violating consumers rights to fair treatment. 

The indiscriminate or arbitrary inclusion of email addresses on these blacklists violate the Fair Credit Reporting Act ( FCRA ), which governs the accuracy, fairness, and privacy of consumer information in reporting agencies. Furthermore, some blacklists, especially when maintained by organizations with limited regulatory oversight, are in violation of anti-trust laws or consumer protection statutes due to their opaque decision-making processes and the lack of any uniform or transparent procedures for dispute resolution. 

Being placed on these blacklists has caused significant damage to my identity. The negative impact on my ability to send emails has resulted in significant distress. My identity has been unfairly tainted by the action of these blacklist organizations, which have long-term consequences for my credit, financial standing and personal well-being. 

The harm caused by being blacklisted extends beyond identity damage. I have experienced direct financial losses due to the inability to communicate effectively, delays in critical communications, and a reduction in client trust. Additionally, the distress of dealing with this issue- without a clear path to resolution- has caused emotional strain, as I have had to repeatedly dispute erroneous blacklisting entries without success.

Company response to consumer: Closed with explanation