Consumer complaint received 2025-04-09 00:00:00
Product: Credit reporting or other personal consumer reports — Other personal consumer report
Issue: Incorrect information on your report — Information is incorrect
Company: Property Receivables, Corp
State: WA

Complaint narrative:
I lived at XXXX apartments for exactly 4 years. There are charges on my move out from my last residence that overly inflated and done are just not in sync with my situation or the condition if my unit. 
XXXX. Legal fees - I gave notice of my intent to move under VAWA protections in XX/XX/XXXX. They filed unlawful detainer on XX/XX/XXXX. The withdrew their case a few days later without ever serving me. The legal fees are fur this case filing. 
XXXX. Rental arrears- I had a long ongoing dispute with XXXX XXXX XXXX regarding them not updating my payment standards for 4 years causing me to have to pay 40 % if my income towards rent. When I realized this I requested immediate review which took them many months to address. When they did address and approve it they didn't go by back and retro credit my portion of the date of my request only to the date they approved it finally. During this time the landlord advised me to just pay my 30 % portion as she was familiar with these issues with others and she said they will go back and owe me a credit. This went on over 3 years I was overcharged. If they would address my request to the date when they began miscalculating my portion they would owe me thousands. If they just went to the date I submitted the request I'd break about even. So basically this isn't my responsibility.

3. It took them 73 days to provide me with this move out info. It had been turned over to collections prior to my getting notice and reported to credit bureaus as well prior to me getting notice.

4. The charges regarding the unit are erroneous as if they submitted info from somebody else 's unit. I was there for 4 years.

5. The charges for locks are false. The maintenance man that changed my locks urgently due to DV never installed correctly and I witnessed him returning old set to landlord because I had to sign off for new keys. kdo during installation he was behaving violently cussing throwing things in my unit had me afraid and I told mgmt to get someone up to my unit for this issue via text. But she didn't. Copies of texts available. Pics of locks available. return of new keys video available and email notice if the return also. 
6. Random charges are inflated such as dump run. I jet behind a portion of couch and a dresser both didn't weigh over 100 lbs. A dump run for 1 ton costs XXXX in XXXX. Nearly XXXX is way over the top of actual dump run for 2 items. Sink was not damaged no replacement needed. XXXX  outlets there maintenance didn't finish repair after it had caught fire but they charged me for it. Blinds were still new as I never used them. Light fixtures were all in tact on 9 foot ceilings that I couldn't reach.

7. No move in document for comparison.

8. Charged for painting and cleaning for many hours for a 400 sq ft studio unit.

9. Tape in windows for drafts and to prevent stink bugs that we're infesting my unit from these accessible gaps.

10. I tried disputing these when I received form 73 days later. Never replied. Trued mediation thru mediation center And they refused.

11. I have disputed multiple times. With bureaus and try keep denying.

12. Attorney also submitted letter to XXXX XXXX XXXX. Reported by 2 different collection companies.

I would like to request compensation for the distress and ithe fact that this nit being provided to me in an appropriate tine to give me the option to dispute it fairly and it causing me to regain homeless with severe health issues and my service dog being victim to this as well it's costing me my life. She has XXXX my dog and it's unfair that we are being left to suffer fur erroneous charges that were illegally reported refusing me my due process. Compensation should be awarded for mental anguish and the impact on our health and the costs of keeping my belongings in storage and the costs if my car that has succumbed to a shelter and us a total loss now due to the impact of living in it and the mold it has grown inside because things are stuffed inside and hid the mold long before I seen it. It's broke down and it's not worth anything anymore. I live in the toxic mold with no possibility if a home as long as this debt is in my record. I have requested mediation and was also refused that. I'm not ever going to pay or afford a debt that is not fair and not my responsibility on my XXXX income. It's absurd and it's not my debt to pay. And I am not a game for gain.

Company response to consumer: Closed with explanation