Consumer complaint received 2025-05-01 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: CAPITAL ONE FINANCIAL CORPORATION
State: NC

Complaint narrative:
Furnisher : Capital ONE Balance {$350.00} High Balance : {$660.00} Opened : XX/XX/year> Subject : Dispute of Inaccurate Information : Under the FCRA : Violation of Consumer laws ; Dispute of Inaccurate Information/Negatively reporting lates/delinquencies. Not responding to requested documents. CRA reports as paid/never late, how did this switch to charge off REASON FOR DISPUTE : Account previously disputed and resolved by Furnisher. This Clearly confirms that Experian Allows Furnishers to supply any information to the CRA, without investigating the materials or information provided. Per Report XXXX XXXX the furnisher updated accurately status Paid, Closed no lates. Later to change their minds and report whatever they feel, and Experian not do their due diligence for the consumer and investigate thoroughly. If this was investigated, this could not have been re-reported with a different status from Paid to Balance. No documentation has been provided to support the updates to this account. As this account should reflect Paid and Never late.

Under the Fair Credit Reporting Act ( FCRA ) Section 611, you are required to verify the accuracy of this item. This account cant be Closed, Paid Never late to NOW Written off.

Violations of Federal Law : Failure to Validate the Debt ( 15 USC 1692g ) Under the Fair Debt Collection Practices Act, I have the right to demand validation of any debt before it is reported or collected.

15 U.S. Code 1637 - Open end consumer credit plans & 15 U.S. Code 1666b - Timing of payments ( a ) Time to make payments A creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for any purpose, unless the creditor has adopted reasonable procedures designed to ensure that each periodic statement including the information required by section 1637 ( b ) of this title is mailed or delivered to the consumer not later than 21 days before the payment due date. Grace period of finance charge.

Violation of Consumer laws/Late payments reporting 15 U.S. Code 1666b - Timing of payment ( a ) Time to make payments A creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for any purpose, unless the creditor has adopted reasonable procedures designed to ensure that each periodic statement including the information required by section 1637 ( b ) of this title is mailed or delivered to the consumer not later than 21 days before the payment due date. Grace period of finance charge You must provide the notice either before you furnish the negative information or within 30 days of furnishing it, a notice with a notice of default, a billing statement, or another item sent to the consumer, but you can not send it with a Truth In Lending Act notification, DID NOT occur. Failure to Investigate Disputed Information ( 15 USC 1681i ( a ) ( 1 ) ( A ) ) The Fair Credit Reporting Act ( FCRA ) requires Credit Reporting and Agency/Creditor/Furnisher to properly investigate any dispute within 30 days of receiving a dispute notice.

Company response to consumer: Closed with explanation