Consumer complaint received 2024-07-29 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: GA

Complaint narrative:
On XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX I reached out via mail to XXXX and Experian regarding these accounts DEPT OF ED / XXXX Installment with account # XXXX opened on XX/XX/XXXX and a balance of {$6600.00}. 
This account is incorrectly reporting that I have 1 late payments. On my XXXX report there are 0 late payments being reported. 
DEPT OF ED / XXXX Installment with account # XXXX opened on XX/XX/XXXX and a balance of {$1100.00}. 
This account is incorrectly reporting that I have 1 late payments. On my XXXX report there are 0 late payments being reported. 
DEPT OF ED / XXXX Installment with account # XXXX opened on XX/XX/XXXX and a balance of {$3300.00}. 
This account is incorrectly reporting that I have 1 late payments. On my XXXX report there are 0 late payments being reported. 
DEPT OF ED / XXXX Installment with account # XXXX opened on XX/XX/XXXX and a balance of {$2800.00}. 
This account is incorrectly reporting that I have 1 late payments. On my XXXX report there are 0 late payments being reported. 
DEPT OF ED / XXXX Installment with account # XXXX opened on XX/XX/XXXX and a balance of {$3800.00}. 
This account is incorrectly reporting that I have 1 late payments. On my XXXX report there are 0 late payments being reported. 
DEPT OF ED / XXXX Installment with account # XXXX opened on XX/XX/XXXX and a balance of {$2400.00}. 
This account is incorrectly reporting that I have 1 late payments. On my XXXX report there are 0 late payments being reported. 
DEPT OF ED / XXXX Installment with account # XXXX opened on XX/XX/XXXX and a balance of {$3500.00}. 
This account is incorrectly reporting that I have 1 late payments. On my XXXX report there are 0 late payments being reported. 
DEPT OF ED / XXXX Installment with account # XXXX opened on XX/XX/XXXX and a balance of {$4900.00}. 
This account is incorrectly reporting that I have 1 late payments. On my XXXX report there are 0 late payments being reported. 
DEPT OF ED / XXXX Installment with account # XXXX opened on XX/XX/XXXX and a balance of {$2300.00}. 
This account is incorrectly reporting that I have 1 late payments. On my XXXX report there are 0 late payments being reported. 

DEPT OF ED / XXXX Installment with account # XXXX opened on XX/XX/XXXX and a balance of {$7000.00}. 
This account is incorrectly reporting that I have 1 late payments. On my XXXX report there are 0 late payments being reported. 
DEPT OF ED / XXXX Installment with account # XXXX opened on XX/XX/XXXX and a balance of {$4600.00}. 
This account is incorrectly reporting that I have 1 late payments. On my XXXX report there are 0 late payments being reporte is incorrectly reporting that I have 1 late payments. On my XXXX report there are 0 late payments being reported. 

XXXX and Experian did not send me the results of their investigation and why they are reporting incorrect information.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation