Consumer complaint received 2017-10-28 00:00:00
Product: Debt collection — Medical debt
Issue: Written notification about debt — Didn't receive enough information to verify debt
Company: Grant & Weber
State: CA

Complaint narrative:
This is regarding a medical account with XXXX XXXX XXXX that was handed over to collections XX/XX/XXXX. The following collection agency has placed information on my credit reports GRANT & WEBER XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX I found out about it when I checked my credit. I remember I was taken to the emergency room of XXXX XXXX XXXX in California because I was hit by a car while walking on the cross walk in the rain one night when the green light for me to walk was on. The driver of the car did n't see me. I was lucky I suffered XXXX XXXX XXXX only. I 've been on XXXX ( XXXX XXXX  XXXX ) the last several years, before that incident, and I had/have coverage and gave XXXX XXXX XXXX my health insurance info which is XXXX and XXXX. I thought this matter was resolved because I remember in XX/XX/XXXX I talked with XXXX XXXX as they wanted me to pay the bill. I told them to bill my insurance. They told me they were billing me because I did n't provide them the insurance number of the guy who hit me with his car. I told them that 's ridiculous! How would I have the insurance info of some person I 've never met who hit me with his car? Also my only source of income was XXXX XXXX XXXX and the medical bill amount was close to the total amount I was receiving from The Social Security Administration in a year. The way the call ended I understood XXXX XXXX XXXX XXXX was just going to write off the amount if they were n't going to bill my insurances as I had no way to pay such a debt and XXXX is exempt from court judgments and collection attempts. I checked my credit this year XX/XX/XXXX and found that collection account on my credit report. I wrote Grant & Weber and told them I have XXXX and XXXXXXXX and XXXX XXXX XXXX should have billed those insurances but they refused. I also stated it 's unfair to stick a person who receives XXXX payments with a bill more than their yearly allotment from the Social Security Administration.  Why should I be stuck with an expensive medical bill after I was hit by a car when the insurances I have cover emergency room visits? 

I also saw my regular physician last month, XX/XX/XXXX, at XXXX XXXX and they accepted XXXX and XXXX as covering payments for my doctor checkup. 

This is unfairly damaging my credit report. There is no way I can pay this off. I was obeying the law and walking on the cross walk when the green light for pedestrians was on and I was hit by a car. My insurances cover emergency room visits. XXXX XXXX XXXX continues to bill my insurances to cover current medical expenses. XXXX XXXX XXXX refused to use my insurances to pay the medical bills and that 's their choice not mine. This collection account needs to be removed from my credit reports as it is seriously damaging my credit unfairly.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation