Consumer complaint received 2026-03-12 00:00:00
Product: Debt collection — I do not know
Issue: Communication tactics — Frequent or repeated calls
Company: Green Square Company LLC.
State: CA

Complaint narrative:
Formal Complaint and Report of Suspected Debt Collection Harassment Dear Sir/Madam, My name is XXXX XXXX XXXX and I am writing to formally file a complaint and report suspected debt collection harassment and possible fraudulent activity related to an alleged debt connected to XXXX XXXX XXXX. In XXXX, I enrolled with XXXX XXXX XXXX to take three courses. Within five days of enrollment, I realized that the coursework would be financially burdensome for me to complete. I contacted the institution and informed them that I wished to withdraw from two of the courses. I did not attend the courses, receive any academic credit, or obtain any transcript related to them. The institution informed me that my withdrawal request could not be processed because the contract withdrawal period had expired after 78 hours. Despite explaining my financial situation and the fact that I did not complete or benefit from the courses, I was told that payment would still be required. The institutions information is as follows : XXXX XXXX XXXX XXXX XXXX # XXXX XXXX, Indiana XXXX Phone : XXXX My account was later transferred to XXXX XXXX XXXX a collections agency. I spoke with them regarding the matter and attempted to find a reasonable settlement. After several conversations, they informed me that my account had been placed in a pending status and that they were no longer responsible for the account. XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, CA XXXX Phone : XXXX After this development, I contacted the individual who had previously managed my account before it was sent to collections. I was advised that XXXX XXXX XXXX might be handling the account. However, when I contacted XXXX XXXX XXXX, they informed me that they do not have any account under my name. Despite this, I have been receiving repeated and threatening phone calls from individuals claiming to represent PRG XXXX. They have contacted me from the phone number XXXX. These callers have made several threatening statements, including : Threats of legal action and lawsuits Statements that my wages may be garnished Threats that I will be reported to credit bureaus Statements that legal documents may be served at my place of employment Additionally, when I asked for more information about their company, the individuals claiming to represent PRG XXXX stated that they do not have a website, which has raised serious concerns for me regarding the legitimacy of this organization. At this time : XXXX XXXX states they are no longer handling the account. XXXX XXXX XXXX states they do not have any account in my name. PRG XXXX continues to contact me and threaten legal action without providing any written documentation validating the alleged debt. Because of these conflicting statements and the threatening nature of these communications, I am formally reporting this matter for investigation. I am concerned that this situation may involve harassment, misrepresentation, or potentially fraudulent debt collection practices. I respectfully request that this matter be reviewed and that I be advised on the appropriate steps to protect myself from further harassment. Thank you for your time and attention to this matter. Sincerely, XXXX XXXX

Company response to consumer: Untimely response