Consumer complaint received 2025-03-06 00:00:00
Product: Debt collection — I do not know
Issue: Written notification about debt — Didn't receive notice of right to dispute
Company: Consumer Adjustment Company Incorporated
State: NJ

Complaint narrative:
I am filing this complaint against Consumer Adjustment Company ( CAC ) for engaging in unlawful debt collection practices related to an alleged debt reported on my credit file. These actions violate the Fair Debt Collection Practices Act ( FDCPA, 15 U.S.C. 1692g ), Regulation F ( 12 CFR 1006.34 ), the Fair Credit Reporting Act ( FCRA, 15 USC 1681s-2 ), and XXXX XXXX XXXX XXXX including the XXXX XXXX  Consumer Fraud Act ( XXXX XXXXXXXX et seq. ) and the XXXX XXXX XXXXXXXX XXXX XXXX XXXX ( XXXX. XXXX et seq. ). CACs failure to validate the debt and their continued collection efforts, including credit reporting, have caused significant financial and emotional harm. 

On XX/XX/year>, I received a collection notice from CAC claiming I owe a debt under the referenced account number. Suspecting inaccuracies, I sent a debt validation dispute letter via certified mail on XX/XX/year>, pursuant to FDCPA XXXX ( a ) ( 15 U.S.C. 1692g ( b ) ) and Regulation F XXXX ( c ), demanding full verification of the debt and CACs legal authority to collect it in XXXX XXXX  My letter requested XXXX specific items, including : the original creditors information, a signed agreement with my signature ( or E-SIGN-compliant electronic proof ), an itemized accounting of the debt ( original amount, interest, fees, payments, and current balance as of XX/XX/year> ), the chain of assignment ( bills of sale, assignments, and affidavits from the original creditor to CAC ), proof of CACs XXXX XXXX XXXX XXXX XXXX XXXX et seq. ), and evidence the debt remains within XXXX XXXX XXXXXXXX statute of limitations ( XXXX XXXX XXXX. I also demanded proof of compliance with FDCPA initial notice requirements ( XXXX ( a ), sent within 5 days of first contact ) and Regulation F ( XXXX ( c ) ), as well as verification that collection practices are not deceptive under the XXXX XXXX Consumer Fraud Act ( XXXX XXXX ). I explicitly requested CAC cease all collection activities, including credit reporting, until validation is provided, per FCRA XXXX ( a ) ( XXXX ) ( 15 USC 1681s-2 ( a ) ( XXXX ) ). 

As of XX/XX/year>, CAC has not responded to my dispute, continuing to report the alleged debt to credit bureaus, which has lowered my XXXX XXXX, resulted in loan denials, and caused me to incur higher interest rates on existing credit. This non-compliance violates FDCPA XXXX ( b ) ( 15 U.S.C. 1692g ( b ) ), which mandates cessation of collection until validation is provided, and FCRA 623 ( a ) ( 8 ) ( 15 USC 1681s-2 ( a ) ( XXXX ) ), requiring debt XXXX to investigate disputes and correct inaccuracies. Additionally, CACs failure to provide proof of XXXX XXXX  licensing and evidence of non-deceptive practices suggests potential violations of XXXX. XXXX et seq. and XXXX. XXXX. The lack of response and ongoing credit reporting have caused me financial losses of approximately {$2500.00} ( from higher interest rates and lost credit opportunities ) and XXXX hours of my time ( valued at XXXX XXXXXXXX, totaling {$750.00} ), as well as significant emotional distress, including anxiety and stress over my financial stability. 



Attachments : - Copy of Debt Validation Dispute Letter ( Dated XX/XX/year> ) - Copy of Collection Notice ( Dated XX/XX/year> ) I appreciate the CFPBs assistance in protecting my consumer rights and holding CAC accountable for these unlawful practices.

Company response to consumer: Closed with explanation