Consumer complaint received 2024-02-14 00:00:00
Product: Checking or savings account — Checking account
Issue: Closing an account — Company closed your account
Company: JPMORGAN CHASE & CO.
State: LA

Complaint narrative:
So as i and my 3rd party rep. entered the bank profiling immediately took place after i verified my identity ; not to throw race card but there was two XXXX  reps for chase bank & XXXX XXXX XXXX XXXX XXXX took us immediately with no problem he was helpful i can say that at least, the bank manager stopped him from proceeding with giving me my funds in my closed chase account stating that the funds where fraudulent calling me a XXXXXXXX XXXX XXXX of better words scammer but the XXXX  advancement was considered as grant by law the XXXX that was deposited was a grant not a loan. no where in their business policy, or local, federal, or state law does it mention that fdic or chase policies that a grant can not be deposited in a personal checking account.grants deposit especially for a house hold ran sole proprietorship can be deposited in any checking or saving account personal to account checking account further more would reflect as a loan on your credit report which also by the bank would have access to, with due diligence i request my fund be immediately released on be on behalf of my constitutions rights & cares act Law. i have filed 1040 business return sole proprietor for 5 yrs same address, email, and filling status all approved by IRS this is my self assertion statement to CFPB and all local, state, and federal organizations to whom this may or may not concern .Chase fraud department stated on a recorded line a cashier check had never been mail out but while at the bank branch at the same time unknowingly the bank manger stated one had been sent out now to 2 stories from the same Organization representatives not corrisponding is upsets me, it doesn't matter by who account manager one being located at XXXXXXXX XXXX XXXX XXXX  XXXX XXXX XXXX XXXX la XXXX & at the same time being on my cell with account fraud rep chase internal services for same case who would not state badge number over the phone instructing me they would review this in 48 hours which bothered me because the night before when contacting chase bank fraud hotline rep instruction me to go to local branch to verify and remove restriction which couldn't be done over the phone, this bothers me right is right and wrong is wrong me and my tax perpetrator full understand that we did nothing wrong but due to what clearly seem to be discrimination i only state this because after saying that i called the chase check hotline from back office he told basically stated on a record line chase should have been sent the funds to address on file with limitations of 2 years to due so it been 4 because chase bank only goes back 2 yrs this is totally unacceptable if this is not taking in with the up most concern i will seek legal action which makes me wonder how many other where wrongfully done because of a lack of reading comprehension read comprehension is a must for a financial intuition ; reading a law or a statement can only be intrepid in the way it was wrote, ive read chase & fdic policies & laws against matter they do not match the truth .and my tax perpetrator is very comprehensive. if we have made any mistakes in this file of a formal complaint against chase bank or any of its representatives we apologize but due dilligence is a must for us all, thank for you time, if any request of additional documention is need directly contact my 3rd party representative email : XXXX website XXXX

Company response to consumer: Closed with explanation