Consumer complaint received 2024-02-21 00:00:00
Product: Payday loan, title loan, personal loan, or advance loan — Installment loan
Issue: Problem with the payoff process at the end of the loan — 
Company: BANKERS HEALTHCARE GROUP LLC
State: NJ

Complaint narrative:
I met XXXX XXXX through a guy name XXXX XXXX in regard to acquiring real estate and building new homes in XXXX, GA. When I met XXXX XXXX at XXXX XXXX XXXX ( XXXX XXXX  XXXX XXXX # XXXX, XXXX, GA XXXX, we had a meeting about what he does and the company he owns. XXXX XXXX stated that he and his partners own a few companies such as XXXX XXXX XXXX XXXX XXXX, BHG Loans, and IHAULoads. He stated he owns a mortgage company, that will give me 100 % financing for the build out of homes, as long as I get the capital liquid funds to put down on the vacant lots at address ( XXXX XXXX XXXX and XXXX XXXX XXXX XXXX, GA XXXX. So, after the meeting that took place on XX/XX/2022, I met with XXXX XXXX on XX/XX/2022 to go view different lots, that he stated he owned, and he would sell to me and provide the financing through his mortgage company for the build out. Once I left XXXX, and flew back to New Jersey, on XX/XX/2022 XXXX XXXX sent me a BHG Loans link through text message to apply for the loan and talk to his partner XXXX XXXX to put down on the vacant lots at XXXX and XXXX XXXX XXXX, I proceeded to do so, and I was approved for {$150000.00} in which I secured the loan and followed all the directions XXXX XXXX instructed me to do. Once the money was deposited into my account on XX/XX/2022, I called XXXX as instructed and he told me, to pay off a personal loan I had with XXXX XXXX ( I did so ), keep a few months to make payments on the loan which is {$3100.00} monthly until construction starts, and to wire him {$100000.00} for the down payment of the lots at XXXX and XXXX XXXX XXXX, XXXX, GA XXXX ( I did so ). After wiring money, XXXX XXXX told me he was working on the deal, he been in contact with underwriting, and that I had a closing date scheduled for first week of XX/XX/2022, it never happened, then he moved on to other properties throughout XXXX, GA ( XXXX XXXX XXXX, XXXX, XXXX, XXXX, XXXX, XXXX, XXXX XXXX XXXX XXXX, XXXX, GA XXXX. After nothing came from any of the lies that he told, he stopped answering the phone and I lost contact. I then contacted the police, and have not got any answers, I contacted XXXX XXXX XXXXXXXX where I wired the money from, and they stated they can not get the money back, I have called the FBI and haven't gotten anywhere, I have contacted BHG Loans, and they refused to modify the loan or remove interest due to the scam. I have exhausted all avenues that I know of and I'm begging for help, this loan is {$3100.00} monthly and it has put a major hardship on me and my family, I'm struggling to pay it monthly, I also can't default on it due to my kids needing their education and having a chance to go to college within the next year. Can you please assist me in this battle. I honestly did not see this type of scam happening to me, I thought this was a crime, and it seem I can not get help from any agency. This whole situation has hurt me and is truly stressing me and causing me to be in the position to lose my current home, not be able to save, neither can I provide a healthy living for my kids as I once was able to do prior to this situation.

Company response to consumer: Closed with explanation