Consumer complaint received 2025-01-12 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: IL

Complaint narrative:
Subject : Inaccurate Reporting and Failure to Provide 1099-C by XXXX XXXX  XXXX Experian Consumer Report I am filing a formal complaint regarding XXXX XXXX  failure to provide a 1099-C form for a charged-off account and the inaccurate reporting of this account on my Experian consumer report. Despite multiple requests, XXXX XXXX  has not provided the necessary 1099-C form for the charged-off amount, which has been reported to the IRS. This is a clear violation of my consumer rights as I am entitled to this documentation. 

Additionally, XXXX XXXX  continues to report this account as charged off on a monthly basis, to my Experian consumer Report. They no longer are the owners of the debt, understandably you can only charge of an account one time, month to month charge off reporting is not compliant with the Fair Credit Reporting Act ( FCRA ). According to 15 USC 1681 ( e ) ( B ) of the FCRA, I am entitled to maximum accuracy in my credit report. The ongoing monthly charge-off reporting is inaccurate, misleading, and manipulates the statute of limitations, falsely extending the timeframe in which this account can be pursued. The late payments reported to Experian seem they were manipulated, by the Furnisher ( XXXX XXXX  ) In the year XXXX  XXXX and XXXX are both reporting being late 30 days, respectfully a consumer can only be late 30 days one time any month after that should be 60 days and etc... .The late payment information affects the entire integrity and the accuracy of this account, Late payment information is false and misleading, XXXX XXXX is no longer the Debt Holder of this account and has transferred or sold it to a third-party entity XXXX XXXX. I did not authorize the release of any of my personal, nonpublic information to any third party, as this information is misleading, and hurts the financial picture of the consumer, which constitutes a violation of my rights under the FCRA. 
I have contacted The New debt Holder Tru Accord In reference to this account. XXXX XXXX can not provide me any information in regard to this account with XXXX XXXX. Responded to CFPB Complaint # XXXX ) and have suggested I contact XXXX XXXX with any questions. XXXX XXXX  is then contacted and says and demands, I call XXXX XXXX if I have questions regarding the account as they are the new debt owners. It seems we are playing lots of games. 

I have repeatedly requested XXXX XXXX  to either provide the XXXX form or to cease reporting false information to Experian credit bureau XXXX Their failure to respond and correct these inaccuracies has left me with no choice but to escalate this matter to the CFPB. I have disputed this account several times with Experian, besides explaining in details of the misleading wrong information being furnished, they have done nothing to assist in investigating such, Experian is very carless of any consumers concerns when it comes to consumer reports, they don't investigate as they are very rude and ignorant when contacting over phone. They send nothing but stall letters and or letters stating they can not process the request at the moment. They will send letters asking for proper identification when it was provided within the dispute letter, Experian is very lazy in the way of handling consumer concerns, they seem to keep consumer reports plagued with misleading information, more so for certain minority groups like XXXX and XXXX XXXX, to not obtain any kind of credit or achieve financial freedom as its seems, they are only interested in profiting in posting derogatory false misleading information for their profit. 

I request the CFPB to investigate this issue, ensure compliance with federal laws, and enforce the correction of the inaccurate reporting on my Experian consumer report. I also seek assistance in obtaining the 1099-C form from XXXX XXXX  as required by law. This is ordinary Income not debt. 



Thank you for your attention to this matter.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation