Consumer complaint received 2024-06-12 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: ID Analytics, Inc.
State: GA

Complaint narrative:
I recently submitted an application for an extension of credit and was denied i received a adverse action letter in the mail stating it was denied due to information they recieved feom SAGESTREAM about me. I had no prior knowledge nor was it disclosed to me that SAGESTREAM was a reporting agency that was in possesion of my perosnal information i never gave consent for SAGESTREAM to not only have my personal information but to also solicit my information to other parties. SAGESTREAM has violated the FCRA. 15 USC 1681 section 604 a section 2 states that " In general Subject to subsection ( c ), any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates.SAGESTREAM does not have my consent to furnish this information and they surely do not have my written consent. Any and all consent to SAGESTREAM whether it be verbal, non-verbal, written, implied or otherwise is revoked. Not only that but 15 USC 1681C ( a ) ( 5 ) states '' Except as authorized under subsection ( b ), no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. '' As stated before in this complaint i had no idea SAGESTREAM was a reporting company who had my information and was giving it to other parties. Every company owes you a privacy notice before they furnish any information to our consumer report 12 CFR 1016.4 Initial privacy notice to consumers required.

( a ) Initial notice requirement. You must provide a clear and conspicuous notice that accurately reflects your privacy policies and practices to : ( 1 ) Customer. An individual who becomes your customer, not later than when you establish a customer relationship, except as provided in paragraph ( e ) of this section; and ( 2 ) Consumer. A consumer, before you disclose any nonpublic personal information about the consumer to any nonaffiliated third party, Important Definitions ( 4 ) the term record means any item, collection, or grouping of information about an individual that is maintained by an agency, including, but not limited to, his education, financial transactions, medical history, and criminal or employment history and that contains his name, or the identifying number, symbol, or other identifying particular assigned to the individual, such as a finger or voice print or a photograph ; This includes consumer reports ( b ) Conditions of Disclosure.No agency shall disclose any record which is contained in a system of records by any means of communication to any person, or to another agency, except pursuant to a written request by, or with the prior written consent of, the individual to whom the record pertains, unless disclosure of the record would be ( 12 ) to a consumer reporting agency in accordance with section 3711 ( e ) of title 31.

Again they need prior written instruction of the individual to whom it relates.

Section 3711 ( e ) of title 31 States ( 1 ) When trying to collect a claim of the Government under a law except the Internal Revenue Code of 1986 ( 26 U.S.C. 1 et seq. ), the head of an executive, judicial, or legislative agency shall disclose to a consumer reporting agency information from a system of records that a person is responsible for a claim if ( E ) the head of the agency has established procedures to ( iii ) get satisfactory assurances from each consumer reporting agency that the agency is complying with all laws of the United States related to providing consumer credit information ; and Either way they have violated not only the Fair Credit Reporting Act but also the Privacy Act of 1974 Also 12 CFR 1016.7 states that " A consumer may exercise the right to opt out at any time. '' I am opting out of ALL reporting services for SAGESTREAM. I was recently a victim of identity theft and have disputed multiple accounts pffo my consumer reports with all 3 bureaus so it is very likely that SAGESTREAM is reporting information that is directly connected to identity theft. Which is why i choose to opt out of SAGESTREAM reporting services.

Company response to consumer: Closed with explanation