Consumer complaint received 2019-06-12 00:00:00
Product: Credit card or prepaid card — General-purpose credit card or charge card
Issue: Closing your account — Company closed your account
Company: CITIBANK, N.A.
State: CA

Complaint narrative:
This is the 3rd Credit Card of XXXX XXXX XXXX I am writing about because all these people have all forms of XXXX XXXX XXXX using my " MULTIPLE ADDRESSES '' and these CEOs let them. I am unsure which addresses these people cunningly re-direct my mail to for so many years. This applies all the XXXX XXXX XXXX. 

CEOs of the XXXX XXXX card company refused to close all accounts that links to my name and Social Security Numbers since year XXXX. I can prove it, please see attached. For the last 8-9 years, my sibblings and their friends ILLEGALLY use my Social Security numbers to commit Credit Card Frauds especially XXXX XXXX cards and Mail Thefts. They refused to pay the bills and insisted on saying the Credit Cards are not under their name. I found out from the court house that XXXX XXXX card company did tried to sue me however I did NOT receive any subpoenas because my sibblings and their friends committed Mail Thefts and Mail Frauds. I do NOT know who impostered me that day in court. But the case was Dismissed without prejudice. And from what I heard from my sibblings, an ILLEGAL deal was made to put me in debts that don't belong to me and to put my Elderly parents in debts as well. CEOs of the XXXX XXXX card company " created, printed out and ILLEGALLY distribute physical XXXX XXXX Credit Cards in suspicious NUMEROUS AMOUNTS for 2 specific companies to pay for their daily breakfast, dinners in XXXX XXXX, CA etc. These people SCHEMED to expect me to be responsible for their bills especially when they FALSIFIED me to be a " Philanthropist '' and even continues when they put me homeless in year XXXX. I have lived in several homeless shelters using their assigned IDs and experienced ALOT. I am NOT homeless nor live in shelters anymore. But that does NOT give any CEOs nor anyone especially my sibblings, their friends and specific companies to use me nor put me in debts out of SCHEMING, BELITTLEMENTS and BULLYINGS. My parents and I do NOT qualify to have any XXXX XXXX card applications to be approved for the last 5 years. CEOs of XXXX XXXX Card company and all these people took advantage of me and my parents for so many years. I have attached proofs that my application was declined. My Elderly XXXX XXXX XXXX father who has XXXX XXXX and XXXX in XXXX XXXX XXXX and already moved from a 2 bedroom apartment to a single room with his wife has Identity Theft problems for 22-23 years without knowing and did NOT know his credit score do NOT qualify to have any Credit Cards especially  XXXX XXXX card application to be approved. Personally these CEOs needs to be investigated for such BULLYING and BELITTLEMENTS for the last 8 years. They ruined our lives!!!!! I need XXXX XXXX card company to CLOSE all accounts that link to the SOCIAL SECURITY NUMBERS of my parents and I PERMANENTLY and FLAG our names, POSSIBLE ALIAS NAMES these people have been using and information from being used by XXXX XXXX card company PERMANENTLY. I am a VERY HEALTHY person since the beginning and I did NOT give anyone permission to use me NOR my parents for so many years!!!!! WE ARE NOT PHILANTHROPISTS AT ALL. Because of years of Bullying and BELITTLEMENTS and allowing all these people to Bully and to Belittle my parents and I by putting us in OBSCENE DEBTS, I need the CEOs and the XXXX XXXX card company to send me all the statements in details of the last 8 years or so that link to my Social Security Numbers and my parents ' SOCIAL SECURITY NUMBERS WITHOUT the CEOs of the XXXX XXXX card company acting SLICK and SHADY by giving what I requested to my sister nor to her XXXX XXXX. who falsified on ILLEGAL contracts nor to this ILLEGAL Immigrant XXXX XXXX XXXX nor to XXXX XXXX who both imposter me for years who FALSIFIED permission. And I want all the XXXX XXXX card company debts that linked to my ELDERLY parents ' and my SOCIAL SECURITY NUMBERS to show up in our CREDIT REPORTS in details for the last 8 years or more even if the debts got balanced transferred or closed as DOCUMENTATIONS. I need to know " where and who '' the debts got transfer to so I can CONFRONT them in courts Individually. I know I did NOT meet any XXXX XXXX card CEOs in my entire life NOR did I ever anger them. This BULLYING, BELITTLEMENTS and SCHEMING needs to end PERMANENTLY with financial compensations DIRECTLY to my parents and I. I would hope XXXX will punish all BULLIES.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation