Consumer complaint received 2025-06-10 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: NJ

Complaint narrative:
To Whom It May Concern : I am writing to formally dispute the following federal student loan accounts listed on my credit report. These loans were issued under the U.S. Department of Education, which has since been abolished, rendering these debts legally unenforceable and unverifiable. The student loans listed below reflect significant amounts of added interest and contain numerous inaccuracies. This is unacceptable. I, hereby opt out of all third-party companies of consumer reporting agencies such as XXXX, XXXX, and TRANSUNION to disclose information such as my student loan information such as : Creditor : XXXX Account # XXXX Open Date : XX/XX/XXXX Reported Balance : { {$74000.00} } Creditor : XXXX Account # : XXXX Open Date : XX/XX/XXXX Reported Balance : { {$0.00} }. 
Reason for Dispute : Abolishment of the XXXX Department of Education The originating agency for these loans no longer exists, making these debts legally unenforceable. Inability to Verify Debt Per the Fair Credit Reporting Act ( FCRA XXXX ), you must verify the accuracy of these accounts. Since the Department of Education is defunct, verification is impossible. No Valid Current Creditor XXXX services these loans on behalf of the XXXX, which no longer exists. There is no legal authority to collect or report this debt. 
Notably, in XXXX, XXXX University settled with the XXXX XXXX XXXX XXXX for {$700000.00} following the agencys investigation into the business school submitting false data to the XXXX XXXX XXXX XXXX XXXX college rankings. XXXX University also reached a multimillion dollar settlement with students engaging in deceptive and misleading practices, including misrepresentations regarding tuition, financial aid, and career outcomes. 
Additionally, under the FCRA, you are obligated to promptly investigate disputed information and correct or delete inaccurate data. Per XXXX XXXX XXXX XXXX - Obligations with respect to disclosures of personal information ( a ) Notice requirements Except as otherwise provided in this subchapter, a financial institution may not, directly or through any affiliate, disclose to a nonaffiliated XXXX party any nonpublic personal information, unless such financial institution provides or has provided to the consumer a notice that complies with section XXXX of this title. ( b ) Opt out ( XXXX ) In general A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unless ( A ) such financial institution clearly and conspicuously discloses to the consumer, in writing or in electronic form or other form permitted by the regulations prescribed under section XXXX of this title, that such information may be disclosed to such XXXX party ; ( B ) the consumer is given the opportunity, before the time that such information is initially disclosed, to direct that such information not be disclosed to such XXXX  party ; and ( C ) the consumer is given an explanation of how the consumer can exercise that nondisclosure option. I have not given them full authorization to disclose any of my information about my student loans. Please do immediately remove all student loan accounts listed on non-affiliated third party companies of XXXX, XXXX, and TRANSUNION Thank you for assisting me on this crucial request and I hope to hear from you within XXXX business days.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief