Consumer complaint received 2017-01-23 00:00:00
Product: Mortgage — Conventional adjustable mortgage (ARM)
Issue: Loan servicing, payments, escrow account — 
Company: Core Advisory Group, LLC
State: CO

Complaint narrative:
in XX/XX/2016 a group named CORE ADVISORY GROUPSVCS, LLC, that I have come to find out since then, has changed their company name 4 times, ue to fraud because off all the complaints on their part in helping innocent consumers. 
I was told by their manager, XXXX, who solicited ME, that if I paid his fee of {$3900.00} DOLLARS, HE WOULD 1 ) get my mortgage company, XXXX, to remove me from foreclosure, 2 ) that during the time he would help me, I help me I DID NOT NEED TO LEGALLY MAKE MY MORTGAGE PAYMENTS ( luckly I ( luckly I did continue to make my mortgage payments ) 3 ) he would get all bogus fees and add on dollar amounts to my mortgage removed, 4 ) he, LF KNEW himself, he stated TO ME OVER AND OVER AGAIN That he knew AGENTS AT THE at at the STATE AND GOVERMENT LEVEL, THAT he dealt with on a daily basis, that would and that these agencies he knew, would sanction my lender, XXXX, should to remove fees, etc. AND that in a lot of cases, he himself worked, he would either get a get the payments lowered on the mortgage amount or actually cash back for all the XXXX a all mistakes the lender made and did to me. 
He guaranteed CORE had helped 1000 's of home owners and he w would help me. I paid the money and as soon as he got the 1st installment, I tried to call and see what they were doing and he said, " until I paid the fee of {$3900.00} in full, they would not proceed, as too many people only paid one installment and CORE resolved their mortgage problem and then were stiffed for the remaining balance. He said for immediate results I could and should pay the entire {$3900.00} so he could get started. I could not and had to pay make make installments and after the last {$1100.00} was paid and cashed by Core Advisory I got nothing but the run around, not a returned calls and twice I sent a package containing 77 pages of proof to XXXX and his assoc. 
XXXX and both times they claimed they never received those papers, even though I had postal receipts of delivery. This is the worst scam company out there and at this time there are both court filings against them and court dates set in XXXX, XXXX, XXXX state, XXXX, etc. 
The owner XXXX of Core Advisroy has used an alias name ( XXXX ) and is now on the 4th or 5th name change ( ALSO WORKED UNDER COLLEGUES IN LAW, Core Advisory Group, LLC, Svsc, and Core Advisory LLC ) because of all the complaints. In order to shut me up and make me go away, XXXX AWAY, sent me a check for {$2500.00} dollars of the {$3900.00} dollars he took from ME. This was THIS WAS THEIR admission of wrong doing and guilt but Core Advisory ed that {$2500.00} decided that {$2500.00} of the {$3900.00} I paid in full, was good enough to make all their wrongs and scams right. IT IS NOT. I demand they refund to me the remaining {$1400.00} and then and only then I will be satisfied. They now committed fraud and scammed 1000 's of other desperate homeowners. 
Please help me to get the remaining $ XXXX dollar balance they still owe me for NO SERVICES RENDERED. I AM XXXX YEARS OLD AND THAT MONEY THEY STOLE FROM ME IS A FORTUNE. I work 7 days a week trying to keep my bills paid and my life going, Core did zero to help me in any way to resolve my mortgage problems. Instead, an awesome group, called XXXX @ XXXX GOT MY MORTGAGE REFINANCED AND ALL THE FEES, ETC. REMOVED IN LESS THAN A WEEK AND NEVER TOOK A DIME. 
I AM REQUESTING THE {$1400.00} DOLLARS BE SENT BACK TO ME, XXXX at my home they swore they had big connections and would get my mortgage refinanced, they did NOTHING.THEY NEVER opened MY 77 PAGES OF PROOF, NOR EVER EVEN SPOKE ONE TIME TO XXXX IN MY BEHALF!!!!! 
I need and expect and request {$1400.00} remaining dollars they have kept of my hard earned money mailed to me, XXXX at my address of XXXX, XXXX XXXX XXXX

Company response to consumer: Closed with monetary relief