Consumer complaint received 2025-06-29 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: NC

Complaint narrative:
Inaccurate Inaccurate and incomplete information To Whom It May Concern : I am writing to formally dispute the continued inaccurate and incomplete reporting all three major credit bureausExperian, TransUnion, and Equifaxthe incorrect reporting has not been rectified. This ongoing inaccuracy is a direct violation of the Fair Credit Reporting Act ( FCRA ), which mandates that information reported to consumer reporting agencies be accurate. I hereby request that you provide me with copies of the legal notices pertaining to the repossession, as well as evidence demonstrating the commercially reasonable manner in which the subject vehicle was resold. 
Failure to furnish the requested proof within 14 days from the receipt of this notice will render the alleged deficiency claim null and void. Any further collection activities or continuation of reporting this unsubstantiated claim on my credit reports will be regarded as a violation of the Fair Debt Collection Practices Act ( FDCPA ) and the Fair Credit Reporting Act ( FCRA ).

Furthermore, I wish to remind you that non-compliance with the aforementioned requests may result in my pursuit of legal action and seeking damages against all parties involved, in accordance with all available State and Federal statutes, as well as UCC 9 remedies.

15 U.S.C. 1681i outlines the procedure for handling disputed accuracy of information on a consumer 's credit report. It grants consumers the right to dispute inaccurate information with credit reporting agencies. 
If a consumer believes there is an error on their credit report, they can dispute it with the credit reporting agency.

Credit Reporting Agency Investigation : The agency must conduct a reasonable reinvestigation of the disputed information, free of charge.

Deletion or Modification : If, after reinvestigation, the information is found to be inaccurate, incomplete, or can not be verified, the agency must promptly delete or modify it. 
Notification : The agency must notify the consumer of the results of the reinvestigation within 5 days of completion and provide a revised credit report.If this isnt met deletion of this data.

Ithe agencies reporting this debt are are obligated to validate debt Im asking method of verification failing to conduct a proper investigation especially if things remain inaccurate. 

1. Account Status Inaccuracy The account in question was closed and charged off on Experian ; however, it continues to be reported inaccurately categorized. This directly violates FCRA Section 623 and the requirement that data furnishers ensure accurate status reporting. I request immediate correction to reflect the status : closed and charged off, with no remaining balance due. Which it dies t reflect so account needs to be deleted because consumer code has been illegally violated for over a year even after investigations which is willful noncompliance by Experian and XXXX XXXX when information was disputed and it remained incorrect information which is a federal violation.

2. Repeated Reporting of Inaccurate Information There are multiple instances of inaccurate data being reported on this account following its charge-off and/or repossession. Continued reporting of outdated, misleading, or incorrect informationeven after disputesfurther violates 15 U.S.C. 1681e ( b ), which requires that credit reporting agencies. 
3. Repossession and IRS Tax Credit Adjustment The repossession and subsequent charge-off have already been addressed through appropriate tax credit adjustments, in accordance with IRS guidelines . If a tax deduction or credit for the charged-off amount, the debt is no longer a valid collectible obligation on my part. Therefore : There should be no remaining balance reported.

The account should not be reflected as unpaid or open.

Continued reporting in this manner is misleading and a violation of both the FCRA and the Fair Debt Collection Practices Act ( FDCPA ), 15 U.S.C. 1692e, which prohibits false or deceptive practices in the collection of debts. 
4. Consumer Harm The inaccurate reporting of this account has caused substantial damage to my credit profile, including a drop of oveXXXX XXXX  points to my credit score. This has significantly impaired my ability to obtain new credit or secure favorable terms, amounting to a tangible harm caused by noncompliance with consumer protection laws.

Explanation of the procedures and verification methods used by Transunion, Experian, and Equifax to obtain and investigate incomplete and inaccuracies of information to substantiate the reporting of this account, as required under FCRA Section 611 ( a ) ( 7 ).

If these inaccuracies are not corrected within 30 days as required by law, I will have no alternative but to file formal complaints with the Consumer Financial Protection Bureau ( CFPB ), the Federal Trade Commission ( FTC ), and consider legal remedies under the FCRA and FDCPA for damages caused by your failure to comply.

Thank you for your prompt attention to this matter. I expect a response and full resolution of this issue within the 30-day period, as stipulated by federal law. 






15. U.S.C 1692 ( C ) FCRA Section 623 ( 15 U.S.C. 1681s-2 ) 15 USC 1681c-2 15 U.S. Code 1666b 12 CFR 1026.13 ( 15 U.S. Code 1681g ) Demand full disclosure from the credit bureaus like signed contracts or original applications allowing the sharing or company to have access to any information or incorrect information with signature which no docs = no validation FCRA 611 ( 15 U.S. Code 1681i ) If they can't verify it with real proof, you have right to dispute and demand deletion.

1. Account Status and Repossession Reporting This account has been closed for over a year and was charged off by XXXX XXXX XXXX XXXX It is still being inaccurately reported as open or with an outstanding balance. As per IRS regulations, if a creditor writes off a debt, it is deemed canceled for tax purposes.

I am writing to formally dispute the inaccurate and harmful information being reported. Despite the fact that this account was closed this inaccurate information is still available and not to my consent, the information being reported continues to reflect erroneous and detrimental entries. These inaccuracies constitute clear violations of federal consumer protection laws, including the Fair Credit Reporting Act ( FCRA ) and the Fair Debt Collection Practices Act ( FDCPA ).

To Whom It May Concern, I am writing to formally dispute the inaccurate and harmful information being reported by XXXX XXXX XXXX XXXX concerning the above-referenced account. Despite the fact that this account was closed and the repossession was handled and resolved, the information being reported continues to reflect erroneous and detrimental entries. These inaccuracies constitute clear violations of federal consumer protection laws, including the Fair Credit Reporting Act ( FCRA ) and the Fair Debt Collection Practices Act ( FDCPA ).

This account is closed and is listed as written off and charged off bXXXX XXXX XXXX XXXX XXXX It is still being inaccurately reported as an outstanding balance. As per IRS regulations, if a creditor writes off a debt, it is deemed canceled for tax purposes. Therefore, I am requesting a copy of the IRS Form 1099-C ( Cancellation of Debt ) or Form 1099-A ( Acquisition or Abandonment of Secured Property ), to substantiate this discharge.

Additionally, continued reporting of this account as active, delinquent, or with an outstanding balancewhen it has been resolvedviolates FCRA Sections 607 ( b ) and 623 ( a ) ( 1 ) ( A ), which require furnishers to report only accurate and complete information to consumer reporting agencies ( CRAs ).

2. Repeated and Duplicate Negative Reporting There are multiple instances of repeated or duplicate negative entries being reported in connection with this account, including multiple charge-offs. This misrepresentation of my credit history is deceptive and unlawful. According to FCRA Section 607 ( b ), CRAs must implement reasonable procedures to ensure the maximum possible accuracy of information. It is also impermissible under FCRA to report the same derogatory event multiple times in different formats.

3. Request for Validation and Supporting Documentation In accordance with FCRA 15 U.S.C. 1681i, I request a reinvestigation of this account. Additionally, under 15 U.S.C. 1681g and 1681s-2, I request the following : A copy of the original installment sales contract bearing my signature The full transaction history for this account A detailed explanation of how the amount reported as owed was calculated Copies of all notices sent to me during the repossession process, including pre-repossession and post-sale notifications Documentation confirming that proper notice under RISA/MVISA statutes was provided Proof of sale of the repossessed vehicle, including documentation that the sale was commercially reasonable Under applicable UCC provisions and state repossession laws, a deficiency balance is not collectible unless the required notices were duly sent and the vehicle was sold in a commercially reasonable manner. If XXXX XXXX XXXX XXXX can not provide this documentation, the claim is invalid and must be removed from my credit report immediately.

4. IRS Charge-Off Reporting and Tax Implications If a debt is charged off and reported to the IRS via Form 1099-C , it is considered settled or forgiven. Continuing to report a written-off or forgiven debt as active or unpaid misrepresents the nature of the obligation and may violate FCRA 1681e ( b ). If XXXX XXXX  issued a 1099-C, that constitutes a clear acknowledgment that the debt is no longer legally owed.

5. Statutory Obligations and Timeline Under 15 U.S.C. 1681iXXXX XXXX XXXX XXXX XXXX and the credit bureaus must investigate and correct or delete inaccurate, incomplete, or unverifiable information within 30 days of receipt of this dispute. Failure to do so is a direct violation of federal law and exposes all responsible parties to civil liability under 15 U.S.C. 1681n ( willful noncompliance ) and 1681o ( negligent noncompliance ).

I am also formally requesting, pursuant to 15 U.S.C. 1681i ( a ) ( 7 ), a full description of the reinvestigation procedure conducted, to be provided within 15 days of this request.

6. Legal Notice and Future Actions If the inaccurate reporting is not corrected within the statutory timeframe, I will file formal complaints with the following agencies : Consumer Financial Protection Bureau ( CFPB ) Federal Trade Commission ( FTC ) Office of the Attorney General for my state State Banking and Credit Union Regulatory Agencies Reporting inaccurate or unverifiable information, after being put on notice of its inaccuracy, is also considered a deceptive practice under the FDCPA, 15 U.S.C. 1692e.

Conclusion & Demands To resolve this matter, I demand the following : 1. Immediate removal of all inaccurate, outdated, and duplicate entries associated with this account 2. Written confirmation via email of such removal and corrections 3. An updated copy of my credit report via email reflecting the accurate status of this account 4. Delivery of all requested documentation within the statutory timeframe via email I reserve all rights and remedies under state and federal law and expect your full compliance. This letter serves as formal notice and should be treated as such.

Thank you for your prompt attention to this matter.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation