Consumer complaint received 2025-11-16 00:00:00
Product: Checking or savings account — Checking account
Issue: Managing an account — Problem making or receiving payments
Company: JPMORGAN CHASE & CO.
State: IL

Complaint narrative:
I am an International Student and I was looking for an internship and i see the someone posted XXXX about the job XXXX in College group and when I txted a person named XXXX and I for another number txt regarding a job coustmer service analyst and i txted He memtioned about and explained about the job and he said this is his business ( XXXX XXXX  ) so i belived and I asked him about the offer letter and salary he said i can give part time salary I was okay with it and he told me to i need email and all I asked how I suppose to trust you regard the money then he told me he is gon a send an XXXX dollars check through email for that reason i created separate email and i sent my name and email he sent me an check through the XXXX and he even told me how to deposit but I never transaction Except XXXX I asked around some working people they mentioned if its coming in email U can receive and u can deposit I just deposited and i got the money but later he told me to send it back and through gift cards now u seen how i send an salary send it back and I said i don't how and He told me to go to XXXX or XXXX store to go for the gift cards and buy it send and i told him i can't send me XXXX i don't need your money I'll send it back and later after long conversation and wait he sent me an XXXX number ( XXXX XXXX XXXX ( XXXX ) XXXX Name : XXXX XXXX ) when i try to send bank blocked and called me asked u know the person i told them i don't know person i just to send money i am just doing it as far i know the bank mentioned its red flag account u can't send an money unless u know its suspicious and I told them to cancel the transaction even they mentioned it could get me freeze my account so I did cancel but later i told the XXXX XXXX this Happened he said send me money theough the gift cards or I call the police I told me do whatever u XXXX I am Sending you i even confronted him are u doing money laundering or some momey scams he said no and he didn't reply and I was telling me cash app or some other things then I told him show me your face and Employment details and Where XXXX XXXX exactly and Whats The Adress XXXX I told XXXX send and XXXX number associated with the Name XXXX XXXX but he refused to send it I told him to call the police I'll explain situation if I have give money I'll give it front of them and Then I thought problem solved but Yesterday ( XX/XX/year> around morning I just woke up and see the email my account is suspended and Debit card too U need to call bank XXXX verify regarding XXXX XXXX deposited and then i called they put me in brief hold and no one was telling me anything some XXXX lady answered I thpigh she was a cop because she asked is he your friend whom u revceived from check and who are your friends and I was frustrated I didn't know what to do i told them i even gave number they didn't beleive me cut the call and I went to bank and explained and the XXXX named XXXX talked to Cop Named XXXX XXXX and XXXX XXXX XXXX XXXX Department So The Showed bank people the fake check and chat history XXXX XXXX how i received XXXX and They mentionwd it someone on the phone they told me if anything U will be in a problem I didn't do anything I am victim here i took precautions but that was not enough I need your HELP Please I am student they told me another thing the Chk Belongs to Some one who have lot of money. SO PLEASE HELP ME WITH PROBLEM. Scammer gave me Email. SO bank Saying I need to Wait for the Check blunce it been a month I am waiting for that they are not that much responsive from XXXX XXXX I didn't do anything wrong I don't know which document you guys are asking please conract me back regarfing this I'll provide and be specific Please.

Company response to consumer: Closed with explanation