Consumer complaint received 2023-02-22 00:00:00
Product: Mortgage — Reverse mortgage
Issue: Closing on a mortgage — 
Company: AMERICAN ADVISORS GROUP
State: NY

Complaint narrative:
There is a serious problem with the entire Reverse Morgtage Loan Process.This includes the HUD authorized issuers of the required Reverse Morgtage Counseling Certificate, which educates borrowers to the realities of a Reverse Mortgage Loan prior to applying for the loan. No one is protecting the elderly seniors. 

When the XXXX XXXX finds out that AAG wrote a loan for a man who XXXX  months prior to the Loan Closing was being treated for amongst other serious ailments a, " History Of XXXX, '' I pray for condemnation from the public and outrage so potent it leads to a review of all of loans written by AAG. I have attached a discharge summary from XXXX XXXX in XXXX, XXXX from XXXX XXXX that is absolute proof of my Dads XXXX. 

I saved my Dads Home from Foreclosure this past XXXX when a XXXX XXXX XXXX XXXX XXXX ruled in my Favor against AAG ( Morgtage holder of the fraudulent loan given to my demented Dad # XXXX. ) The Judge found out that the issuer of my Dads Reverse Morgtage Counseling Certificate added a note to the HUD database that stated, " Understands Most of The Concepts. '' Yet, this XXXX issued a XXXX of XXXX to either my Demented Dad or someone purporting to be my Dad. The esteemed XXXX felt a citizen should understand XXXX ' of the concepts of a Reverse Morgtage XXXX when life 's biggest asset is at stake, ones home. 
How many countless other XXXX Citizens who are mentally ill with varying degrees of mental illness or totally UN-diagnosed have had their homes fraudulently taken by AAG??? There needs to be a through investigation of all AAG loans. 

CFPB, what are you going to do about this my forth and final Complaint regarding this Fraudulent AAG XXXX XXXX XXXX # XXXX. They gave a XXXX to a senior XXXX who was long suffering with and being treated for XXXX!! CFPB, can a citizen suffering from XXXX enter into any type of legal agreement in XXXX? This loan needs to be voided due to fraud and the XXXX cancelled as homeowner was not legally able or mentally capable of entering into any legal agreement. 

In foreclosure court AAG finally admitted the initial XXXX Application was fraudulent but that my XXXX somehow was duped into actually signing closing Documents thereby making the XXXX valid. What?? That ; XXXX XXXX!! But XXXX records show its true. My Dad was being treated for Medically Documented XXXX ... Now XXXX? AAG, do you remember the amount of money I told you I was going to sue you for!?? You doubted my word and caused me great pain, time and expense!! Now you will pay!! 

I had submitted my Dads autopsy report which stated XXXX XXXX ' to you and the CFPB in my initial complaint. Also, I submitted emergency room visit notes that mentioned my Dads XXXX. Being permanently XXXX an taking harsh debilitating XXXX XXXXs for XXXX XXXX XXXXXXXX It took me quite a while to get copies of the medical records I needed, records prior to the Loan Closing that prove without a doubt my Dads suffered from XXXX, thereby illegal for him to sign any binding contract. Now What!! 

Simply checking the identification of the woman ( XXXX XXXX ) listed as XXXX Contact on the Loan Application would have revealed she was too old to be my Dads Granddaughter as she was stating to AAG. 
Simply checking the telephone number listed as my Dads home phone number would have revealed that number belonged to XXXX XXXX not my XXXX. 
Simply taking a real look at the imposters picture pasted onto my Dads expired drivers license that was submitted for ID, the XXXX XXXX should have been deemed fraudulent. 
If the XXXX Notary would have checked the race of the borrower listed in the loan documents ( which was listed as white male ) against who was before him at the Loan Closing this loan should have been cancelled. 
AAG chose to just attempt to bully and lie ( thereby making themselves criminally complicit in the fraud ) their way thru the court system in their effort to just steal my Dads home via Foreclosure truth be dammed. Something their legal machine appears to routinely do. AAG you have run into a XXXX and XXXX situation. I have not even begun to load my slingshot. I told you I am a firm believer that truth stands on its own. 

CFPB please contact me and utilize this case to call for an audit of all AAG loans. Please contact HUD to inform them to tell their Reverse Morgtage XXXX XXXX XXXX that if they have any hint of doubt regarding a borrowers ability to understand loan concepts, they should NOT issue a certificate of completion. Are the HUD approved Counselors actually abiding by current HUD rules? 

CFPB simply giving a copy of this complaint to AAG and accepting whatever they say, then closing this complaint... Your agency is not going to look very well in the eyes of public opinion. Do something!! 
Additionally, I have opened a complaint with the N.C.Commissioner of Banks and the XXXX XXXX XXXX of The Department of Justice regarding this matter. 
I'm retired, in constant pain, permanently XXXX with XXXX separate disabling conditions and fighting metastasized XXXX XXXX... Those ailments pain pales in comparison to my anger with AAG at what I've had to endure. If I have to go picket in front of the House XXXX XXXX, XXXX and XXXX House for XXXX I will as you will soon see. 

Sincerely, XXXX XXXX XXXX XXXX XXXX XXXX. XXXX- I would not be surprised at all if AAG simply sends back a response that states ... " This is the same complaint as XXXX XXXX other Complaints '' just like they did last year. AAG has provided enough rope to hang themselves with several times over.

Company response to consumer: Closed with explanation