Consumer complaint received 2025-06-21 00:00:00
Product: Checking or savings account — Checking account
Issue: Closing an account — Company closed your account
Company: JPMORGAN CHASE & CO.
State: CA

Complaint narrative:
I'm on XXXX due to having XXXX XXXX. The corporation, XXXX XXXX XXXX XXXX broke into my bank asccount an did XXXX fraudulent transactions that got my account frozen then shut down. When my account was frozen I went into a chase branch and tried to withdraw the {$900.00} i had in my checking but was told I could not touch my funds due to my account was frozen. I was disgruntled by their actions. I became I became inflamed with chase bank because I couldn't pay any of my bills. Also I was approved by two companies to receive a loan I needed so I could get an attorney and chase bank denied both. Due to chase banks contentious actions now I can not be approved for any loan. After I was informed that my bank account was terminated I asked the branch if I could remove the {$900.00} now. The branch told me I had no money in my account and I was actually negative {$6.00}. I was so angry due to someone from chase bank had to take all my money an there is no way it could have been in the negatives due to I had money in my account when chase bank froze it. So I was baffled to her that my {$900.00} was gone. I didn't know I had 3 chase accounts an was informed I had so money in them. That I was to recieve 3 checks in the mail. I only recieved 2. One was for {$10.00} an the second was for {$0.00}. But never recieved the third. I had called chase to question where the check was and chase responded that the check was recieved and cashed at wells fargo and that the signature did not match my signature. I became enraged and told chase I dont bank at wells fargo an it wasn't sent to me. That their going to investigate it. The investigation took place over 2 months ago an were in XX/XX/2025 now. I apologize I cant give exact dated due to I have a different cell number and phone. To this day I still have not recieved the {$1800.00} check and I feel thats fraudulant. On a different not XXXX owed {$800.00} an I told them I no longer bank with chase bank to reimburse me in a different account. XXXX refused to listen to me and ended up sending the money to chase bank total of 3 times. Chase bank refuses to pay me nor pay XXXX. So that makes a total of $ XXXX $ XXXX $ XXXX {$5100.00} chase embezzled from XXXX and myself XXXX So chase banks grand total Im owed is {$4200.00}. It is inconsolable that as a XXXX women im having to file a court case against chase bank just so I can be reimbursed my money and for all the hardships and arguing I had to endure was truly outrageous an caused me to flare up an get sick many times through this time. I cant even explain how many times chase had lied to me to make it where I cant trust anybody that works for chase. I can sue you up to {$1000.00} for UDAAP and if you feel this is wrong I can contact Consumer Financial Protection Bureau an get their input. Which brings the grand total to $ XXXX {$4500.00}. I should be awarded a hardship settlement along with the money already owed. I've done alot of research and I could recieve up to 70 % of full amount owed $ XXXX % = {$3500.00}. As a large company that should know the laws you had broken them. I refused to let chase bank steal from me as I already struggle with being only on XXXX. I will be using XXXX in court. If you have any further questions you can contact me by email at XXXX. 

Sincerely, XXXX XXXX

Company response to consumer: Closed with explanation