Consumer complaint received 2026-02-24 00:00:00
Product: Debt collection — Rental debt
Issue: False statements or representation — Attempted to collect wrong amount
Company: Rent Recovery Solutions
State: AR

Complaint narrative:
I am formally disputing an invalid debt of {$9800.00} ( Account # XXXX ) from XXXX XXXX at XXXX XXXX . ' This debt is built on a legal impossibility : the landlord attempted to enforce a 'new ' lease renewal while simultaneously terminating the tenancy for nonpayment of the 'old ' lease. 1. Contradictory Legal Actions & Fraudulent Renewal : The tenant defaulted on the final month of his original lease in XX/XX/XXXX, receiving late charges from XX/XX/XXXX through XX/XX/XXXX. Despite this default, the landlord claims the lease 'auto-renewed ' in XXXX, even raising the rent from {$1300.00} to {$1400.00} without the tenants knowledge. The Conflict : On XX/XX/XXXX, the landlord filed a formal eviction lawsuit ( Case Fee : {$200.00} ) to terminate the tenancy for nonpayment. The Violation : A landlord can not legally claim a lease 'auto-renewed ' for a new term while simultaneously suing to evict the tenant for breaching the previous term. The eviction filing on XX/XX/XXXX confirms the landlord 's intent to terminate the relationship, yet they continued to charge 'rent ' under the purported renewal for XXXX and XXXX. 2. Illegal XXXX Lockout ( Texas Property Code 92.0081 ) : In the beginning of XX/XX/XXXX, the landlord performed a lockout. While a notice was posted, the landlord failed to follow the strict requirements of Texas Property Code 92.0081. Specifically, the tenant was denied access to his belongings ( computer, guitars, bed, clothing ) for three months. Under Texas law, a landlord must provide a key upon request 24 hours a day, regardless of whether the tenant pays the back rent. By barring the tenant from his property and forcing him to live in his car, the landlord performed an illegal 'self-help ' eviction. 3. Intentional Failure to Mitigate ( Texas Property Code 91.006 ) : The landlords ledger shows a {$750.00} 'Trash Out " fee assessed on XX/XX/XXXX. Violation : Under Texas Property Code 91.006, a landlord has an automatic, unwaivable duty to mitigate damages by re-renting the unit as soon as a tenant is out. The Proof : By locking the tenant out in XXXX but waiting until XXXX to clear the unit, the landlord intentionally allowed rent and late fees to accumulate for 90 days instead of re-leasing the apartment. This inaction forfeits their right to collect rent for that period. 4. Documentation Discrepancies : The validation packet provided by the collector contains a blank resident signature line on page 8 and does not reflect the original signed lease, as it's missing 80 % of pages. I requested the full original lease and was only provided pages 1 and 8. There is no executed agreement to support the {$10000.00} balance or the rent increase. 5. Illegal and Excessive Late Fees ( Texas Property Code 92.019 ) : The landlords ledger shows {$340.00} in late fees for XX/XX/XXXX on a rent of {$1400.00}. Under Texas Property Code 92.019, late fees for an apartment complex are only deemed 'reasonable ' if they do not exceed 10 % of the rent ( {$140.00} ). The fees charged were more than double the legal 'Safe Harbor ' threshold.

Company response to consumer: Untimely response