Consumer complaint received 2025-06-23 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Portfolio Recovery Associates, LLC
State: NY

Complaint narrative:
To : Consumer Financial Protection Bureau From : XXXX XXXX Date : XX/XX/XXXX Subject : Formal Complaint Against Portfolio Recovery Associates Violations of the FCRA & FDCPA Re : Reporting of Alleged Debt Without Ownership or Assignment Portfolio Recovery Associates Dear CFPB Officer, I am submitting this formal complaint to bring to your urgent attention a serious matter involving Portfolio Recovery Associates, who is reporting a collection account on my XXXX XXXX, and XXXX credit reports despite having no legal ownership of the alleged debt and no valid assignment agreement granting them such authority. This conduct constitutes clear violations of both the Fair Debt Collection Practices Act ( FDCPA ) and the Fair Credit Reporting Act ( FCRA ).

Details of Disputed Account * Debt Collector : Portfolio Recovery Associates * Original Creditor : XXXX XXXX * Credit Report Date : XX/XX/XXXX * Reporting Bureau : XXXX XXXX, and XXXX  * Account Number : XXXX XXXX XXXX XXXX XXXX Violations and Legal Grounds 1. No Assignment Contract or Legal Ownership Portfolio Recovery Associates has failed to produce any legally binding assignment contract proving they are the rightful owner of the alleged debt. Under both federal law and binding case law, a third-party debt collector that does not own the debt has no authority to furnish information about that debt to the credit bureaus.

In Green v. Portfolio Recovery Associates , LLC, Case No. XXXX ( XXXXXXXX XXXX XXXXXXXX ) , the court held that " a debt collector who does not own the debt has no standing to report it to the credit bureaus. '' This precedent supports my position that Portfolio Recovery Associates ' actions are unlawful and must be corrected immediately.

2. Violation of FDCPA 15 U.S.C. 1692e By attempting to collect and report a debt without proof of ownership or assignment, Portfolio Recovery Associates is engaging in deceptive and misleading practices. It is illegal to misrepresent the legal status of a debt or falsely imply authority that does not exist.

3. Violation of FCRA 15 U.S.C. 1681s-2 ( b ) Portfolio Recovery Associates has continued to report this debt without verifying its accuracy, ownership, or assignment, even after disputes were raised. This violates the FCRA 's mandate to conduct a reasonable investigation and either verify or delete the disputed information.

4. Lack of Proper Validation 15 U.S.C. 1692g ( b ) Despite my request for full validation of this debt, Portfolio Recovery Associates has not provided a signed contract, account statements, or any proof of assignment from the original creditor. Continuing to report a debt without proper validation is a clear violation of consumer rights.

Relief Requested Given the above violations, I demand the immediate and permanent deletion of this Portfolio Recovery Associates account from all consumer reporting agencies. Their actions are in direct violation of federal law and unsupported by legal documentation or ownership rights.

I respectfully request that the CFPB investigate and compel Portfolio Recovery Associates to cease reporting this unverifiable and illegally listed account. 

Sincerely, XXXX XXXX XXXX XXXX XXXX

Company response to consumer: Closed with non-monetary relief