Consumer complaint received 2025-03-17 00:00:00
Product: Debt collection — Auto debt
Issue: Took or threatened to take negative or legal action — Collected or attempted to collect exempt funds
Company: Crown Asset Management, LLC, Duluth, GA Branch
State: IL

Complaint narrative:
Complaint Against Crown Asset Management for Unlawful Wage Garnishment, Seizure of Exempt Funds, and Courtroom Misconduct I am filing this complaint against Crown Asset Management for unlawfully garnishing my wages, seizing exempt funds from my bank account, and engaging in deceptive conduct during legal proceedings. Their actions have caused significant financial hardship, emotional distress, and professional setbacks. 


In XXXX, Crown Asset Management filed a case against me but failed to appear for the scheduled court date, resulting in the dismissal of the case. 
Despite the dismissal, they initiated garnishment attempts, as indicated in the docket sheet. At that time, I was unaware that any garnishment activity had begun. 
In XXXX, after maintaining stable employment for a sufficient period, Crown Asset Management began garnishing my wages. This was the first time I became aware of their actions ; however, I did not yet know that they lacked a valid court order. 
The garnishment caused severe financial hardship. As a single mother, barely XXXX year XXXX, I struggled to maintain financial stability. The resulting stress led to missed career advancement opportunities and nearly cost me my job. 

In XX/XX/XXXX, Crown Asset Management seized funds from my bank account, which included child support payments from my daughters father. These funds are legally exempt from garnishment under applicable laws. 
It was only at this point that I discovered Crown Asset Management never had a valid court order authorizing their actions. 
Due to the immediate financial hardship caused by this unlawful seizure, I promptly filed an emergency motion to stop the garnishment.

At the court hearing for my emergency motion, before the judge addressed the case, a representative from Crown Asset Management approached me. He identified me but failed to disclose his identity as their attorney. 
This individual falsely led me to believe that the judge would immediately dismiss the case in its entirety, implying that no further legal action would be necessary. 
When the judge ruled to stop the garnishment and set the matter for trial, I initially understood this to be a formality to finalize the case dismissal rather than a continuation of proceedings. 
It was only later that I realized the misrepresentation and deceptive tactics that had occurred during the hearing. 

At the time, I was unaware that Crown Asset Managements actions were illegal and that I had the right to pursue legal action against them.

Their unlawful wage garnishment, seizure of exempt funds, and deceptive legal tactics resulted in prolonged financial and emotional distress.

Crown Asset Managements actions constitute violations of federal and state laws, including but not limited to : Illegally garnishing wages and seizing exempt funds without a court order. 
Causing severe financial distress, forcing me to seek external financial assistance. 
Inflicting emotional and psychological distress, which affected my employment and career advancement. 
Engaging in deceptive and unethical conduct during court proceedings.

Company response to consumer: Closed with explanation