Consumer complaint received 2025-01-24 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account status incorrect
Company: Experian Information Solutions Inc.
State: FL

Complaint narrative:
XX/XX/XXXX Subject : Dispute of Inaccurate Late Payment Information on Credit Report Dear CFPB, I am writing to formally dispute inaccuracies reported on my credit file regarding my XXXX XXXX account. Upon reviewing my credit report, I have identified several errors and inconsistencies that violate my rights under the Fair Credit Reporting Act ( FCRA ). 
Account Details Account Name : XXXX XXXX Account Number : XXXX Credit Limit : {$500.00} ( reported consistently across all three bureaus ) Account Status : Open Payment Status : Current Balance Owed : {$0.00} Date Opened : XX/XX/XXXX ( XXXX )/ XX/XX/XXXX ( Experian and XXXX XXXX Errors Identified Incorrect Late Payments : XXXX and Experian : Report late payments of 30 days in XX/XX/XXXX and 60 days in XX/XX/XXXX. 
XXXX : Reports late payments of 30 days in XX/XX/XXXX and 60 days in XX/XX/XXXX. 
These late payments are inaccurate, as I have always made my payments on time and have been enrolled in autopay, which ensures timely payments. 
Inconsistent Reporting Across Bureaus : High Balance : XXXX and Experian : {$1000.00} XXXX : {$0.00} ( incorrect ) Date of Last Activity : XXXX : XX/XX/XXXX Experian : XX/XX/XXXX XXXX : XX/XX/XXXX Date Reported : XXXX and Experian : XX/XX/XXXX XXXX : XX/XX/XXXX Violations of Applicable Laws Fair Credit Reporting Act ( FCRA ) - 15 U.S.C. 1681i and 1681s-2 : The inaccurate reporting of late payments and inconsistent information fails to meet the FCRAs requirement for maximum accuracy. Furnishers and credit reporting agencies are obligated to investigate and correct such errors promptly. 
Civil Liability under FCRA ( 15 U.S.C. 1681n and 1681o ) : Failure to comply with the FCRA may result in civil liability for willful or negligent noncompliance, including damages, attorneys fees, and possible punitive damages. 
Truth in Lending Act ( TILA ) : The discrepancy in the reported high balance and the false late payments constitute a violation of accurate reporting requirements under TILA.

Potential Violation of the Fair Debt Collection Practices Act ( FDCPA ) : Misrepresentation of my payment history may also violate the FDCPA, which protects consumers from deceptive and unfair practices. 
Requested Actions Correction of Late Payments : Remove the inaccurate late payments reported for XX/XX/XXXX and XX/XX/XXXX ( XXXX ) and XX/XX/XXXX and XX/XX/XXXX ( XXXX and Experian ). These entries are demonstrably false and misrepresent my payment history. 
Update Inconsistent Information : Align the High Balance to {$1000.00} across all three bureaus. 
Correct and standardize the Date of Last Activity and Date Reported to reflect accurate and consistent information. 
Provide Written Confirmation : Provide me with a written statement confirming the corrections made to my credit report. 
Supporting Evidence I have attached relevant documentation, including account statements and proof of my enrollment in autopay, demonstrating that these late payments are erroneous. 
Under the FCRA, you are required to investigate and respond to my dispute within 30 days of receiving this letter. Failure to resolve these errors within the required timeframe may lead to further legal action to protect my rights as a consumer. 
Thank you for your immediate attention to this matter. I look forward to receiving confirmation that these inaccuracies have been corrected. 
Sincerely, XXXX XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation