Consumer complaint received 2025-07-02 00:00:00
Product: Money transfer, virtual currency, or money service — Domestic (US) money transfer
Issue: Fraud or scam — 
Company: WELLS FARGO & COMPANY
State: CA

Complaint narrative:
Date : XX/XX/XXXX Subject : Formal Rebuttal to Wells Fargo 's Response in CFPB Case Closure Request for Review of XXXX Failures and Retaliatory Account Closures To Whom It May Concern, I am writing to formally rebut the response issued by Wells Fargo Bank in reference to the CFPB and OCC complaints I submitted concerning the loss of {$1.00} million to an international fraud scheme between XX/XX/XXXX and XX/XX/XXXX. While I was the originator of the wire transfers, they were conducted under fraud and coercion, and targeted toward XXXX XXXX with suspect profiles. Wells Fargo has stated that they processed the wires in accordance with their protocols ; however, I strongly disagree with their characterization of events and deny that the matter has been handled appropriately under XXXX standards. 

Key Points of Rebuttal : 1. Fraudulently Opened XXXX XXXX XXXXXXXX : My independent research shows that many of the recipient LLCs had red flags such as : Incorporation in Georgia during XXXX and XXXX of XXXX Shared addresses and/or registered agents Affiliation with a dissolved parent company ( XXXX XXXX XXXX XXXX dissolution of 15+ connected LLCs on the same date ( XX/XX/XXXX ) These indicate synthetic identity fraud and structural manipulation that should have been detected during XXXX onboarding. 

XXXX. Wells Fargo Enabled the Fraud Through XXXX  Lapses : Despite these warning signs, Wells Fargo allowed these LLCs to open business accounts and receive large wire transfers. No proactive escalation or Suspicious Activity Report ( SAR ) was communicated to me. Only after my complaints to federal regulators did Wells Fargo begin closing my personal accounts. 

XXXX. Retaliatory Account Closures : My bank accounts, brokerage accounts, safe deposit boxes, and IRA were scheduled for closure between XX/XX/XXXX and XX/XX/XXXX immediately following my OCC and CFPB filings. This timing strongly suggests retaliatory behavior. 

XXXX. Refusal to Cooperate Transparently : Wells Fargo stated they have taken actions but can not provide any details unless required by a court or subpoena. As a victim, I am left without answers or recourse, and their internal review lacks transparency and fairness. 

Action Requested : I respectfully request : That the CFPB reopen my case and examine the full extent of Wells Fargo 's XXXX practices concerning these LLC accounts. 
That the OCC launch a formal compliance audit regarding these accounts and related transactions. 
That XXXX XXXX XXXX ' office assist in advocating for full disclosure and restitution, given the devastating financial and emotional harm caused. 
That this rebuttal be included in the permanent file for enforcement reference should additional victims or related LLC patterns emerge.

Given the scale of financial and emotional damage caused, I am also considering media coverage and legal escalation if regulatory channels do not yield a fair resolution. 

Attachments Provided : Timeline of wire transfers and recipient LLCs Georgia XXXX of XXXX and XXXX research Wells Fargo 's original response to CFPB Timeline of account closures following complaint filings This case highlights how a sophisticated fraud network exploited weaknesses in bank due diligence, and how the burden of loss has fallen entirely on a compliant consumer. I urge you to review this rebuttal seriously and take appropriate action to protect future victims and restore accountability. 

Sincerely,

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation