Consumer complaint received 2025-05-13 00:00:00
Product: Checking or savings account — Checking account
Issue: Managing an account — Deposits and withdrawals
Company: TD BANK US HOLDING COMPANY
State: FL

Complaint narrative:
I opened a TD Bank account first week of XXXX XXXXXX/XX/year> ( Checking & Savings accounts ) I had {$76000.00} in a XXXX account which I opened TD Bank account to move my money out of XXXX and into TD Bank account. XXXX is horrible as well and I had to file disputes there and honestly I think they have everything to do with this. So I opened account, XXXX was prolonging the XXXX Transfers and by the time they finally did XXXX of the XXXX transfers and by the time XXXX  did XXXX out of the XXXX all my money was spent XXXX  {$21000.00} and {$19000.00} from TD Bank. XXXX denied my claims first, so I did my homework to find out that the companies that I supposedly made all these wonderful purchased from. Are either from XXXX, OUT OF BUSINESS PERMENTLY OR A PAGE OFF XXXX XXXX. I submitted the proof to XXXX and demanded a reversal on the denial letter and they reversed it and the are still deciding to deny me again. But today I received a deposit from a return {$1000.00} .I made this purchase, the money was taken out of my account on the XXXX then TD Bank changed it to the XXXX. But since the XXXX I've been waiting on the {$1000.00} for about a week now alled td bank asked why it wasn't returned to my account when I never received the purchase and kraken said they never seen a dime of that money so I asked TD Bank and they said oh, XXXX XXXX has a Authorized hold on my money. I truly believe XXXX XXXX I have emails from XXXX exchange pretty much a statement. So money {$1000.00} returned to my account today XXXX XXXX I went and purchased gas croissant to beverages and I purchased with {$1000.00} I received today XX/XX/XXXX I was on my way to get a hotel room I'm beat from working all night wanted a room and female from hotel said my card is no good. Tried logging in several times said password and log in name were different like there was a real problem and to call XXXX number to XXXX. I did .. and the rep from TD Bank said your account is frozen due to fraud I replied I know I filed it ... She said no your account is closed And your the XXXX committed fraud according to fraud department... I'm sitting in TD Banks parking lot waiting XXXX hrs for them to open so I can speak with the person that set up my account. I asked what about my money in the account said we will mail you a check my card does not work. They allowed over {$19000.00} to be stolen from me then held {$1000.00} against me and now they just straight up took my money... I have over {$83000.00} and between the XXXX banks they have it all and I'm sitting in a parking lot writing you trying to keep my eyes open while I wait to beg for my own money. I asked for a explanation of how and why I committed fraud and why they are doing this and they won't give me a answer and are blaming all this on XXXX but I never used XXXX. I'm a independent finish carpenter. Work XXXX hrs a week no lie .. my hands are so banged up I have to get all the nerves removed and my hands fused. I walked in my house to find my girlfriend if XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  I'm not looking for sympathy or a hand out I just want my money and I'll get a safety deposit box... I also have a guy from XXXX  or girl who has been filing there taxes in my name .. Irs owes me money and won't pay because someone else already filed. Irs don't care .. Im asking you to help me out and get me threw this nightmare I've experienced with these XXXX banks. Every word Is true and I will prove it I'm going to start working on it right now while I sit in TD Banks parking lot.. Thanks for taking the time to listen to this mess I'm in

Company response to consumer: Closed with monetary relief