Consumer complaint received 2023-12-30 00:00:00
Product: Vehicle loan or lease — Loan
Issue: Managing the loan or lease — Problem with the interest rate
Company: CREDIT ACCEPTANCE CORPORATION
State: NC

Complaint narrative:
I just typed in a lot concerning the sale of my vehicle, but do not know if you received it. So I will try to make all what has been done shorter, and would like to send all the paper work concerning the over charge interest. A separate charge for selling me a vehicle for {$270.00} and refuse to take the {$4500.00} in reference to an accident that they told me I could not get, because I was still making payments on the car. The cash price of the car was {$300.00} cash, the car lot told me if I could not pay {$300.00} cash along with XXXX down I had already offered and make monthly payments, and I did have very good credit and good credit. So why would XXXX XXXX XXXX tell me I have to get it financed. I had just got my credit very good months before I came to them. The only thing I had to do was get a XXXXl loan off that XXXX had been paid for and I did get that done.My monthly payment on the car was {$220.00} and they new it was my only income from retired XXXX. I was charged {$270.00} for them selling me a car. The accident base value {$3300.00} ; Credit acceptance was to get, my XXXX XXXX man told me that credit acceptance would be receiving {$4500.00} and I found out that I did not report any body damage and they were also going to get {$700.00} from nothin I reported. The other car after running me off the road kept going, so there was no one else I could report that caused me to run off the road. I had liability and collision insurance. I tried to get insurance a week ago on that same car, and that insurance company told me about the {$4500.00} and {$700.00} was being paid to someone. So I contacted XXXX XXXX claims dept. And my claim gentlemen told me that credit acceptance refused the {$4500.00} and wanted me to pay the whole {$6.00}, XXXX in all for the {$300.00} cash car. who was getting another {$700.00} for what I do not know. XXXX said after the car is paid for, I would get {$1700.00} if its paid for within 3 years.I want to be a part of this class action against them, and find out what all they illegally did, I suffer from stress and this has really been stressing me out.Credit acceptance and XXXX XXXXl told me if they get the {$4500.00} it would reduce my balance on the XXXX  XXXX XXXX. I read online a few weeks ago about what credit acceptance and car lots are illegally doing to low income people, and then he tricked me into thinking like he told that the total price after credit acceptance finance it would be {$5000.00} and after he did his add on it was not, his add on made it {$5000.00} period and then a few weeks later I receive paperwork from credit acceptance with {$2000.00} more added on. And they knew was on XXXX also.He had me to sign paperwork with the {$5000.00} showing, but did not tell me more would be added on from credit acceptance which that paper work surprised me weeks later.Please contact me back in reference to all this that do not sound legal after reading online what all they are illegally doing with senoir citizens on a fixed income.And where did the {$4500.00} go to and {$700.00} body damage I never reported.I can not help people out their cause me to file claims at there driving and vandalism of my car. I do not have any points on my license. XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation