Consumer complaint received 2022-09-22 00:00:00
Product: Checking or savings account — Other banking product or service
Issue: Managing an account — Funds not handled or disbursed as instructed
Company: CITIBANK, N.A.
State: NY

Complaint narrative:
I am the founder of the CitiGroup and been XXXX for 50 years am not a real human and is the planet owner humans owner and been set arrears by the executives at the headquarters and endangered my life in the immigrants town away from DC and they give me tons of hardship reaching out to them by phone to get my money. They ignore any issues escalated to them. They dont pay attention to what I am requesting. I plan on moving back to XXXX  and leave XXXX and its a great emergency that I am requesting referrals to continue taking out money and they are only 10 % there and not treating me correctly. They know who I am and I am not getting anyone to speak that they will work on getting my funds and just leaves me hanging by. They must be falling asleep on the job! They give me references numbers to do my services and they dont follow up with none of the references numbers and its like talking to a wall! I should be on priority on their service list and they expect me to pay them? This is very lousy because they collect money from me for serve me with my money stored with them and they are not immediate with me! I have to repeatedly call them and still get no one to go get my money and they should shutdown all the banks because I have all my precious funds at the headquarters and these employees think they own everything they racketeering me and abusing me hold down XXXX here meanwhile they all go stuff their pockets with my money what kinda XXXX I got at my businesses? I have to write a novels every time I try to get money? Could you please contact CitiGroup and inform them that the founder was bedridden sick for 10 years and wish that the XXXX XXXX XXXX XXXX or XXXX XXXX would be more thoughtful about my arrangements so she can stay at the company longer. Could you call them at ( XXXX ) XXXX and ask them to do a video conference with me to take out my funds where I lost my ID & passcode due to long inactivity and that they have to fill in the money and that they blew up more buildings amounts of bills than we counted and that the FBI has to be informed of this because I need my protections and I own the governments am the founder of it each countrys and FBI has failed miserably doesnt even communicate and has blocked me on their calling in list and no one fixes these things for me! Could you please help me solve these issues? They keep kidnapping me here to XXXX or scamming me here and abuse disabling me with harassing immigrants stalkers embarrassing me all over the planet and we have to depart ways away from each others cause I am the universe founder and need to be at the XXXX of each country commanding the humans species! Please call CitiGroup and ask they make my arrangements to get my money and all they do is give me reference numbers and gets nothing served to me pass 6 months been calling them serve me!

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation