Consumer complaint received 2025-07-02 00:00:00
Product: Payday loan, title loan, personal loan, or advance loan — Payday loan
Issue: Problem with the payoff process at the end of the loan — 
Company: Rosebud Economic Development Corporation
State: MI

Complaint narrative:
b"This is a story and damaged recovery request, along with im this tell and credit s letter and request of attorney for the following situations list the type of attorney need and for each attorney possibility give my five attorneys in XXXX  county also tell me the documentation needed for supportive evidence and got the supportive evidence given which ones will and van they get access to. And if any claims needed to be file with whom should I file claim before consultations and documents should I have prior to consultation I also gave and attached guild lines I used find a nice way of asking for services\n\n\n\nAs an individual looking to increase my tradeline positive account holdings in my credit report to leverage to better my personal consumer report do that I could get additional credit credit lines for myself and by business because often they observe both when looking to gain funding, my goal was to gain funding so that I could capitalize on scaling my business so I could rt opportunities that I esd starting to develop through different networks\nI secured an unsecured loan. Upon the completion of the loan I tired to pay it back fillgiven I had the money in my account and for some reason the website wouldnt except my payment. And when speaking to s rep they explained thst this was the only method of psyinbbsck the loan. This occurred four times after the second pressure washer me I called the representative and they said you only have one opportunity to enter the information and card Information and if it times out orndoesnt go through and doesn't produce a confirmation number if payment received it would only give you one chance and then you would have to wait until the next day to try again. Given they would charge interest for the said missed payment. I communicstioed on more than one occasion in attempt to pay back the loan and spoke with a representative and they confirmed they were charging interest everyday I am concerned that is loan company payment processing method was practicing unfair business practices. I am bring to your attention and legal issues concerning which I feel damages I feel should be able to be collected given these I'll practiced the potential legal issues I am concerned with arenunfsir and deceptive business practices under the UDAP. Breach of contract. Electronic fun transfer act violation and potential truth in lending act. Are issued fair debt collection practices act. Violation and system claims. I am seeking actual damages statutory damaged under EFTA state laws XXXX  per violation end punitive damages\n\nI will provide additional case management documentation gig in this situation I would like to receive counseling for this way\nThank you for providing a detailed account. Based on your situation  an attempt to repay an unsecured loan that was repeatedly blocked due to the lenders restrictive and possibly deceptive payment system  you may have valid claims under consumer protection laws, electronic fund transfer laws, and lending regulations.\nBelow is a comprehensive response to guide you toward legal help and recovery:\n\nDear XXXX XXXX XXXX  Team,\n\nI hope this message finds you well. I am writing to formally request the following information regarding my loan account:\n\n1.  A copy of the loan agreement and all applicable terms and conditions.\n    \n2.  All email communications with the lender associated with the email address XXXX XXXX.  A detailed breakdown of interest charges applied to the loan to date.\n    \n\nPlease let me know if any additional verification is required to fulfill this request. I would appreciate receiving the documents electronically if possible.\n\nHowever I do have proper Phone conversations\n\nThank you for your time and assistance. I look forward to your response.\n\nSincerely,XXXX XXXX XXXX XXXX XXXX XXXX XXXXPrevious number I no longer have access to XXXXI do not have loan nor reference number"

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation