Consumer complaint received 2021-07-14 00:00:00
Product: Student loan — Federal student loan servicing
Issue: Dealing with your lender or servicer — Received bad information about your loan
Company: Navient Solutions, LLC.
State: NV

Complaint narrative:
XX/XX/2021 XXXX XXXX Account Number : XXXX This letter is in Reference to the above Account Based on the facts of the matter : During this consumer credit transaction, I, the consumer, the natural living man, and original creditor to the account, have elected to extend my credit to Navient/ US Department of Education . It is to my knowledge that Navient/ US Department of Education has formed an alleged debt in the form of a loan in fraudulence using my personal open ended consumer credit plan and personal consumer credit card ( SSN ). The Truth in Lending Act does not define the word loan or borrower therefore I do not know how this alleged debt can be validated in truth. It seems that This notion has also made Navient/US Department of Education the Debtor, borrower and a debt collector of the alleged debt, As they Have not produced any original instrument proving to be the original creditor. The misrepresentation of Navient/US Department of Education as the Original Creditor constitutes consumer fraud and I demand validity in this matter, that the above account be deemed Closed and blocked from reentering my consumer report. I also seek Monetary Remedy for all given payments and repeated communications over years while creating a alleged debt through fraud. 
Be mindful Under 15 U.S. Code 1692e.False or misleading representations A debt collector may not use any false, deceptive, or misleading representation or means in connection with the collection of any debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section : ( 1 ) The false representation or implication that the debt collector is vouched for, bonded by, or affiliated with the United States or any State, including the use of any badge, uniform, or facsimile thereof. 



Under 15 U.S. Code 1602 ( g ) The term creditor refers only to a person who both ( 1 ) regularly extends, whether in connection with loans, sales of property or services, or otherwise, consumer credit which is payable by agreement in more than four installments or for which the payment of a finance charge is or may be required, and ( 2 ) is the person to whom the debt arising from the consumer credit transaction is initially payable on the face of the evidence of indebtedness or, if there is no such evidence of indebtedness, by agreement. 

( h ) The term credit sale refers to any sale in which the seller is a creditor. The term includes any contract in the form of a bailment or lease if the bailee or lessee contracts to pay as compensation for use a sum substantially equivalent to or in excess of the aggregate value of the property and services involved and it is agreed that the bailee or lessee will become, or for no other or a nominal consideration has the option to become, the owner of the property upon full compliance with his obligations under the contract. 

12 U.S. Code 1431 - Powers and duties of banks ( a ) Borrowing money ; issuing bonds and debentures ; general powers Each Federal Home Loan Bank shall have power, subject to rules and regulations prescribed by the Director, to borrow and give security therefor and to pay interest thereon, to issue debentures, bonds, or other obligations upon such terms and conditions as the Director may approve, and to do all things necessary for carrying out the provisions of this chapter and all things incident thereto. 


Ignorance of the Law is no Excuse XXXX XXXX

Company response to consumer: Closed with explanation