Consumer complaint received 2026-04-23 00:00:00
Product: Vehicle loan or lease — Loan
Issue: Getting a loan or lease — Confusing or misleading advertising or marketing
Company: OneMain Finance Corporation
State: NC

Complaint narrative:
I am writing to provide immediate digital evidence regarding the rescission of the purchase contract and loan for the XXXX XXXX XXXX purchased from XXXX XXXX. Please be advised that two formal dispute letters have been delivered via Certified Mail. Pursuant to the FTC Holder Rule ( 16 C.F.R. Part 433 ), I am invoking my rights to assert all claims and defenses against OneMain Financial that I have against the seller due to the material misrepresentation and documented fraud that occurred during the origination of this loan. 1. Failure to Comply with FTC Holder Rule : On XX/XX/XXXX, I received a call from OneMain 's XXXX Department. The representative stated they would only 'request ' if the dealer was willing to take the vehicle back, claiming they ' can not force them ' to do so. This is a direct violation of federal law. Under the Holder Rule, the lender is legally responsible for the sellers misconduct. OneMains refusal to exercise its authority to unwind a fraudulent loanstating that because the hidden payment wasn't 'listed at closing ' there was nothing they could doconstitutes a willful violation of my consumer rights. 2. Revocation of Acceptance : Upon discovering this deception, I immediately parked the vehicle to revoke acceptance. I have not driven this vehicle in three weeks. I am prepared to unwind this deal immediately, as I refuse to maintain a loan founded on documented fraud. 3. Deceptive Inducement & Tactical Omission : During negotiations, salesperson XXXX XXXX misrepresented a timing belt repair cost as {$1700.00}. He stated that if I paid {$1000.00}, the dealer would 'cover the rest ' as a favor. This was a tactical maneuver designed to induce me into an 'off-book ' payment. This {$1000.00} payment ( made via XXXX on XX/XX/XXXX ) was intentionally omitted from the Bill of Sale and TILA disclosures to manipulate the Loan-to-Value ( LTV ) ratio. 4. Document Falsification & Violation of NC Motor Vehicle Repair Act : The dealer denied me an itemized receipt for over three weeks, only producing it ( Invoice # XXXX ) after I filed a complaint with the NCDOJ ( File No. XXXX ). Exhibit A ( Initial Copy ) : Shows the repair as XXXX XXXX Paid , ' erasing my contribution. Exhibit B ( Backdated Copy ) : Falsely backdates my payment to XX/XX/XXXX. Exhibit C ( Visa Receipt ) : Confirms the swipe actually occurred on XX/XX/XXXX, proving the dealer falsified records. 5. Federal Odometer Disclosure Fraud : The dealer certified XXXX miles on XX/XX/XXXX, but their own service records show the vehicle entered the shop on XX/XX/XXXX with XXXX miles, proving the federal odometer disclosure was a false statement. Desired Resolution : I request a Full Rescission of this contract. I request that OneMain buy back the loan, refund all payments ( including the undisclosed {$1000.00} ), and remove the trade line from my credit report. I am prepared to escalate to Small Claims Court for Treble Damages under XXXX XXXX if this is not resolved. ''

Company response to consumer: Closed with explanation