Consumer complaint received 2025-06-18 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Unable to get your credit report or credit score — Other problem getting your report or credit score
Company: DISCOVER BANK
State: CA

Complaint narrative:
Discover is requesting sensitive information that they state is required by XXXX  reporting agency when contacted the XXXX  reporting agency they say we do not require no request any signature from you for reinsertion or insertion. It is the company 's responsibility to report to us and we communicate with them we do not need a signature from you nor do we request a signature from you This appears to be suspicious You need to contact the Federal trade commissioner 's office or the consumer financial protection bureau which I did they're all telling me the same thing XXXX tells me to sign this but XXXX who? I have no idea they sent me a blank paper saying who is requested by and asking me to sign it and dated sincerely nobody 's name comes after that nor department phone contact.or anything All it says is credit bureau management I've contacted federal agencies they said this is not a fair practice nor is this required I'm not being treated fair and equally there's no reason for this All my information corresponds to my credit report that they have on file they never had a problem in the beginning when they reported it but when they made an error meaning discover and I reported it to XXXX  and they had to go in and correct the fact that I was not late making a payment, This is when all this mess occurred they still have never ever reported to XXXX  And XXXX  and XXXX  is not requesting this information as well and still today they have not reported to them so I am being targeted and being discriminated again if XXXX  is requesting this information what is your reason for not reporting to XXXX  and XXXX someone is trying to do something that appears to everyone that I have consulted legally this is illegal and unfair and unjust practices This is a form of not reporting equally as a consumer XXXX XXXX name is being used yet, Discover name is on the document and their letterhead paper and they're stating that XXXX  requires a signature for reinsertion the federal government says they don't XXXX  told me they don't and it's not on XXXX XXXX letterhead OR XXXX XXXX ADDRESS REQUESTING MY SIGNATURE, Please NOTE : I've submitted images and when XXXX comes in it comes in from XXXX department and then the the next day another letter is written requesting my signature from another department they never come IN THE SAME ENVELOPE BUT THEY COME DELIVERED THE SAME DAY TO MY ADDRESS, and nobody signing these documents they're just sending them out so it's not even official You will find XXXX documents requesting my signature with the same exact date You will find other documents with different dates requesting my signature... IT'S LIKE A GHOST LETTER WITH NO SIGNATURE OR NAME REQUESTING THIS INFORMATION ONLY STATING SINCERELY THAT'S IT I SENT NUMEROUS DOCUMENTS AND CLOTHES WHICH I AM TOLD BY THE FEDERAL TRADE COMMISSIONER 'S OFFICE UNDER THE FAIR CREDIT REPORTING AFTER SHARE THIS INFORMATION WITH THEM AND MY ATTORNEY GENERAL 'S OFFICE AND THE FRAUD DEPARTMENT OF XXXX....

Company response to consumer: Closed with explanation