Consumer complaint received 2025-08-14 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Affirm Holdings, Inc
State: NJ

Complaint narrative:
Affirm, Inc. ( XXXX XXXX ) is reporting multiple accounts under my name as charged off, with balances past due, even though no activity or payments have occurred since the charge-off dates. These accounts include : XXXX  {$250.00} charged off XX/XX/XXXX, still reporting past due. 

XXXX {$73.00} charged off XX/XX/XXXX, still reporting past due. 

XXXX {$160.00} charged off XX/XX/XXXX, still reporting past due. 

XXXX {$520.00} charged off XX/XX/XXXX, still reporting past due. 

XXXX {$230.00} charged off XX/XX/XXXX, still reporting past due. 

Despite these charge-offs, Affirm continues to report each account with an active past-due balance instead of reflecting a {$0.00} balance, misrepresenting the true tax and ownership status of the debts. 

Affirm has also re-aged these accounts in violation of the Fair Credit Reporting Act ( FCRA ) and Metro 2 reporting guidelines, making the negative items appear newer than they actually are. In addition, the balance updated date changes each month for each account, despite no payments or activity, which is misleading and prolongs the negative impact on my credit reports. 

Affirm has failed to issue IRS Form 1099-C for the correct tax year for each account, as required under IRS regulations when {$600.00} or more of debt is canceled. In some cases, the charged-off amounts exceed {$600.00} and no 1099-C was issued at all. The lack of issuance raises serious concerns regarding proper tax reporting and compliance with federal law.

Because these accounts were charged off and may have been sold or otherwise transferred, Affirm no longer has a permissible purpose under FCRA 604 to access or furnish my credit information. Continuing to report and update these accounts without a current legal right to collect or service them is a willful violation of federal law. 

XXXX XXXX XXXX XXXX Concerns : If these accounts were sold or transferred into a securitized trust or similar financial instrument, Affirm must produce proof of legal ownership or servicing rights. Without producing the relevant agreements or assignment records, any reporting or enforcement is invalid under equity principles. In equity, a party can not act as a creditor or trustee of an account it no longer owns or services. 

Affirm also has a documented history of legal and regulatory issues. This includes : A XXXX data breach class action after a ransomware attack involving its partner XXXX XXXX XXXX XXXXXXXX exposed sensitive consumer data. 

A XXXX shareholder investigation by The XXXX XXXX XXXX over possible misleading financial statements following the loss of XXXX as a partner. 

A securities fraud class action alleging misleading XXXX XXXX financial performance disclosures. 

I have provided documentation, including credit reports from the beginning of this year, showing that Affirm has repeatedly verified these accounts without conducting a reasonable reinvestigation under FCRA 611, failed to provide the full method of verification, and continued reporting inaccurate and misleading information after disputes.

I have attached a copy of IRS Form 3949-A that I have filed with the Internal Revenue Service for these accounts, reporting Affirms failure to issue the required 1099-Cs and potential violations of federal tax law.

Company response to consumer: Closed with explanation