Consumer complaint received 2017-08-10 00:00:00
Product: Mortgage — Conventional home mortgage
Issue: Trouble during payment process — 
Company: Shellpoint Partners, LLC
State: IL

Complaint narrative:
I filed a previous submission # XXXX from cfpb, on XX/XX/XXXX. I am refiling my complaint, due to failure to release an outdated mortgage and several illegal foreclosures regarding an outdated loan on my home which I purchased back in XXXX, which XXXX XXXX XXXX was sued along with XXXX XXXX XXXX for illegal loan practices. My mortgage of XXXX was a part of a national law suit which contributed to a global recession. The investor allegedly is XXXX XXXX XXXX XXXX  XXXX, who does not hold an original note, nor doing business as my investor. They now calculate I owe XXXX, which is impossible to pay now, after 11 years of denying me. I have pursued each servicer for 11 years to obtain an affordable mortgage and they denied me. They deny me loan modification year after year me because they do n't have any rights to my property. They continued to perform several illegal foreclosures to take my home and each time they cancel at the very end. The last servicer, XXXX XXXX XXXX managed to get a judgement, only because I got sick and could not make it to court. I hired a lawyer by the name of XXXX XXXX and they did nothing to help me, just took my money. My argument is that I am requesting this mortgage to be extinquished and destroyed because this loan was part of a class action lawsuit because of illegal loan practices done back in XXXX and there is no proof of an original note. The last time I spoke to XXXX, stated they only have a copy of the original note, they then transferred this mortgage to Shellpoint loss mitigation department. I feel they may create one next time, because they told me they did not have an original note. This process has been going on since XXXX and it is now XXXX and this loan keeps transferring to different servicer 's who hire these attorneys to take innocent peoples homes, never doing their homework on the property. they just want to take the home and sell it an pocket the money. The statutory right of redemption is 7 years in a home, I 've lived in mine 11 years. Even if I had paid their rediculous fees, they could never give me a release because their is not an original note. This mortgage should have been destroyed or forgiven. I have possession of the original stamped deed. I pray that some justice is served, being that this is the 4th time a servicer comes after my family home, its been 11 years, I 've lived in this home. This is my family 's home, not just any house. PS : last sale date was XX/XX/XXXX, new sale date XX/XX/XXXX. The bank cancelled the sell date for some reason, which they told me they could not discuss with me ; another illegal attempt to take my property. I am the only owner of this property located at : XXXX XXXX in XXXX. Please help me get my release of Mortgage or Mortgage forgiveness because its been 11 years and these foreclosures are illega. My name is : XXXX XXXX, located at : XXXX XXXX, XXXX XXXX, contact XXXX. XXXX Involved parties : The XXXX XXXX XXXX XXXX XXXX, plantiff attorney for the plantiff is : XXXX XXXX XXXX, now XXXX XXXX XXXX XXXX XXXX, XXXX, Il XXXX Shellpoint Mortgage Servicing XXXX XXXX loan number :XXXX XXXX XXXX XXXX Michigan XXXX

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation