Consumer complaint received 2025-11-18 00:00:00
Product: Debt collection — Rental debt
Issue: Attempts to collect debt not owed — Debt was result of identity theft
Company: Kimball, Tirey & St. John LLP
State: CA

Complaint narrative:
On XX/XX/XXXX I applied for a home mortgage, and discovered that a XXXX XXXX ( Kimball , Tirey & St John LLP ) had placed a collection on my credit file. The collection allegedly is from a rent owed to XXXX XXXX located at XXXX XXXX XXXX XXXX XXXX XXXX. from Allegedly moving date XX/XX/XXXX to XXXX XXXXXX/XX/XXXX. 

I didnt live there during that time, I did not sign a lease agreement, I did not provide any deposit to secure a lease, and I never got keys for such unit. 
I tried calling, emailing, texting the property XXXX XXXX ( XXXX ) XXXX and email XXXX after more than 1 month of trying to reach her and obtain more information. I was told that her superior had instructed her to not shared any info, and upon demanding a copy of such lease agreement, and other documents proving the existence of such rent owed. XXXX said she will ask superior if she can provide that info to me. 
I also contacted and email a signed letter to the collection company, and did not get a response back. After several attempts the collection company said they will not be removing collection. 
I will be filling a police report, and also a small claims lawsuit against debt collector and their client XXXX if collection is not removed from my credit report file. 

Below is the letter that was sent to XXXX and XXXX XXXX on XX/XX/XXXX, and I have not heard from them. 




XX/XX/XXXX To : Kimball , Tirey & St. John LLP XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX California XXXX and XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX RE : DEMAND TO REMOVE COLLECTION FROM CREDIT BUREAUS, CASE # XXXX XXXX XXXX XXXX Dear XXXX After reviewing my personal Credit Profile, I have found erroneous information on the file that must be corrected immediately. I have been informed that the Federal Trade Commission has specified that you are required to investigate any XXXX XXXX in dispute by the consumer. 
Under the Fair Debt Collection Practices Act ( FDCPA ) 809, I request that you provide : XXXX. Proof that I owe this debt, including the original creditors name and address ; XXXX. The full accounting of the amount claimed ; XXXX. Documentation showing your legal right to collect on this debt. 
XXXX. Proof of signed and executed contract and any deposit placed to secure such debt/obligation. 
XXXX. Pictures of videos that I ever lived on the complex during those dates. 
Until you provide proper validation, you must cease all collection activity and reporting to credit bureaus. 
XXXX in the process of purchasing a property, and this inaccurate reporting has caused a delay and the possibility of loosing XXXX money deposit placed on such property. If collection reporting is not removed, I will be force to pursue legal action against you including but not limited funds lost, legal fees, and compensation foe possible failure to secure personal information, as I believe this account is the cause of an improper management operation from the XXXX company, or a caused of identity theft caused by the lack of securing personal information properly. 
I did live in this complex during the years XXXX, and XXXX on the XXXX XXXX However, I never signed a contract or placed a deposit to secure a contract for a new unit # XXXX back in XXXX or XXXX. 
I deny the veracity of this collection placed on my file, and wish a most prompt and timely correction. 
I have been advised to take legal action if I do not hear from you within XXXX ( XXXX ) days after receipt of this letter. I will call upon you to make haste and abide by the rules set forth by XXXX XXXX. I will require written proof that you have in fact conducted this investigation. I am sure that you understand my situation and want to help me. 
Yours truly, XXXX XXXX XXXX XXXX ( XXXX ) XXXX XXXX XXXX

Company response to consumer: Closed with explanation