Consumer complaint received 2025-03-02 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Experian Information Solutions Inc.
State: GA

Complaint narrative:
XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXXXXXX, GA XXXX XXXX XXXX Monday, XX/XX/XXXXXXXX  Federal Trade Commission XXXX XXXX XXXX XXXX XXXX XXXX XXXX Washington , DC XXXX Subject : Immediate Removal Request for Negative Items & Hard Inquiries Due to Data Compromise by Experian To Whom It May Concern, I am writing to formally dispute and demand the immediate removal of all negative accounts and unauthorized inquiries reported on my Experian credit report due to Experians recent data breach, mishandling of consumer data, and failure to protect personal financial information. 

Experians Legal Failures and Consumer Protection Violations This dispute is supported by : The XXXX Experian Data Breach Lawsuit, where Experian was sued for failing to protect consumer data, leading to unauthorized access and inaccurate credit reporting. 
The Consumer Financial Protection Bureau ( CFPB ) lawsuits against Experian, which have highlighted systemic failures in dispute investigation processes and deceptive credit reporting practices. 
The XXXX Experian Data Breach, where Experian exposed the personal information of XXXX XXXX consumers, demonstrating a repeated failure to secure sensitive consumer data. 
FCRA Violations : Under FCRA 15 U.S.C. 1681e ( b ), Experian is required to ensure maximum possible accuracy in consumer reports, yet repeated security failures and inaccurate reporting make Experians credit data unreliable.

Because Experian has failed to safeguard consumer information and can not verify the accuracy of its credit reports, I demand that all disputed accounts and hard inquiries be immediately removed. 

Negative Accounts for Immediate Removal 1. XXXX XXXX XXXX Account # XXXX Issue : Incorrectly reported late payments and charge-off, despite dispute. 
2. XXXX XXXX XXXX Account # XXXX Issue : Inaccurate late payment history and closed account reporting errors. 
3. Dept of EducationXXXX Account XXXX XXXX ( First Account ) Issue : Unknown payment history, making verification impossible. 
4. Dept of EducationXXXX Account XXXX XXXX ( Second Account ) Issue : Unknown payment history, requiring immediate deletion due to unverifiability. 
5. Dept of EducationXXXX Account XXXX XXXX ( Third Account ) Issue : Late payments and unresolved dispute history, flagged as inaccurate. 
6. XXXX XXXX XXXX XXXX Account # XXXX Issue : False 30-day and 60-day late payments reported inaccurately. 
7. XXXX XXXX Account # XXXX Issue : Unknown payment history, meaning Experian can not legally verify the account. 
8. XXXX XXXX XXXX Account # XXXX Issue : Charged-off status and inaccurate past due amount. 
9. XXXX Account # XXXX Issue : Incorrectly listed as closed and refinanced when dispute remains unresolved. 
10. XXXX Account # XXXX Issue : Closed account still affecting credit report, needs removal due to data security concerns. 

Unauthorized Hard Inquiries for Immediate Removal The following hard inquiries were not authorized and must be deleted immediately due to Experians failure to secure consumer data and prevent fraudulent access : 1. XXXX XXXX XXXXXXXX Inquired on XX/XX/XXXX XXXX. XXXX XXXX  Inquired on XX/XX/XXXX Legal Basis for Immediate Removal 1. Experians Data Breach Compromised Consumer Credit Reports Experian has been sued multiple times for failing to properly safeguard consumer data, leading to unauthorized access, fraudulent activity, and inaccurate reporting. Due to these proven mishandlings of consumer data, any information they claim to verify can not be trusted as accurate. Therefore, I demand immediate removal of all negative accounts and hard inquiries associated with my credit file. 

2. Experians Violations of the Fair Credit Reporting Act ( FCRA ) Under FCRA 15 U.S.C. 1681i ( a ) ( 5 ), credit bureaus must immediately delete any disputed information that can not be verified with factual proof.

Experian is legally required to : Provide direct verification from each creditor that these negative accounts and inquiries are valid. 
Remove all unverifiable information within 30 days and provide written confirmation. 

Failure to comply constitutes a direct violation of the FCRA, including : Failure to maintain maximum possible accuracy in consumer reports ( FCRA 15 U.S.C. 1681e ( b ) ).

Failure to conduct proper reinvestigations of disputes ( FCRA 15 U.S.C. 1681i ).

Reporting inaccurate and outdated information, negatively impacting consumer credit access. 

Since Experian has a history of compromised data security, I demand the immediate deletion of these items, as they can not be confirmed as accurate due to data breaches and negligence. 

Action Required Within 30 Days Immediate removal of all disputed negative accounts and hard inquiries. 
Written confirmation that these items have been deleted from my Experian credit report. 
A corrected credit report sent to me at no charge. 

Failure to Comply Will Result in Legal Action If Experian fails to remove these inaccurate and compromised records, I will : 1. File a formal complaint with the CFPB, FTC, and my state Attorney Generals Office. 
2. Pursue legal action for damages caused by negligent reporting, failure to correct inaccuracies, and violations of the FCRA. 

This matter requires urgent attention, and I expect full compliance within 30 days. Please send all correspondence regarding this dispute to my email ( XXXX ) or mailing address ( XXXX XXXX XXXX XXXX, XXXX, GA XXXX ). 

Thank you for your immediate attention to this matter. 

Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation