Consumer complaint received 2024-03-19 00:00:00
Product: Checking or savings account — Other banking product or service
Issue: Problem caused by your funds being low — Non-sufficient funds and associated fees
Company: NAVY FEDERAL CREDIT UNION
State: GA

Complaint narrative:
XXXX XXXX I hope this message finds you well in good faith. I am writing due to billing errors since XX/XX/XXXX Navy Federal Credit Union/Navy Federal Financial Group/Navy Federal More Rewards XXXX XXXX XXXXNavy Federal Investments LLC ( Navy Federal ) of security and language fraud upon my creative creation as obligor/beneficiary/Ownership according to the laws provided and your T-6 form and Annual Reports form X-17A-5 an agreement with the Security Exchange Act of 1934. Navy Federal has a fiduciary duty as a transfer agent to the finacial success of XXXX XXXX the interest belongs to the beneficiary/ownership/obligor ( Beneficiary ). Navy Fedral is paid to ensure the law is correctly applied in respect to beneficiary XXXX XXXX. I am aware that Navy Federal is in direct violation of the security exchange because Navy Federal is listed as a not for profit banking institution but is profiting off the secondary market according to this annual report form I have never received security interest over {$10.00} so Navy Federal can go undetected with the IRS and Navy Federal failed to mention I had an interest. Navy Federal has an obligation and desire to ensure the Emergency Banking Act 1934 as followed. Once presented with orders or conditional acceptances above, Navy Federal never attempted to clarify or perform for XXXX XXXX. Navy Federal Investors LLC has had a federal reserve window services since XX/XX/XXXX according to the Federal Reserve Master Account and services database. Navy Federal never mentioned to XXXX XXXX about the benefits of special indorsements. This has harmed XXXX XXXX by now having an imbalance account and having to work to acquire extraneous and entirely irrelevant Federal Reserve notes that deems me XXXX of the state. I XXXX XXXX am seeking remedies in a reinstatement of my banking and savings account which is also backed by the FDIC and my tenders of past to be credited back to my account and remmited back to the account from which it was administered from. This is in an attempt to resolve this matter with Navy Federal and I so we can continue to have a financial relationship with Navy Federal as my financial transfer agent for any and all goods and services that may derive. I appreciate your prompt response in this matter and I have drafted a letter for all other agencies. The laws that govern are as followed 12 USC 504 ( Civil Money Penalty Federal Reserve Act ) 18 USC 1956 Laundering of Monetary Instruments ) 15 USC 1602 ( l ) - The term credit card means any card, plate, coupon book or other credit device existing for the purpose of obtaining money, property, labor, or services on credit. 
The Emergency Banking Act of 1933 called for gold, silver and bullion to be turned over by all citizens the Social Security Act of 1935 was enacted to issue out SSN 's. The purpose of the Social Security Number was to provide necessary needs and services for the people in exchange for their gold, silver and bullion. This made all of the consumer 's debts the obligation of the United States 18 U.S. Code 8.

15 U.S. Code 1666d. Treatment of credit balances Whenever a credit balance in excess of {$1.00} is created in connection with a consumer credit transaction through ( 1 ) transmittal of funds to a creditor in excess of the total balance due on an account, ( 2 ) rebates of unearned finance charges or insurance premiums, or ( 3 ) amounts otherwise owed to or held for the benefit of an obligor, the creditor shall ( A ) credit the amount of the credit balance to the consumers account ; ( B ) refund any part of the amount of the remaining credit balance, upon request of the consumer ; and ( C ) make a good faith effort to refund to the consumer by cash, check, or money order any part of the amount of the credit balance remaining in the account for more than six months, except that no further action is required in any case in which the consumers current location is not known by the creditor and can not be traced through the consumers last known address or telephone number. 15 U.S. Code 44 - Definitions Documentary evidence includes all documents, papers, correspondence, books of account, and financial and corporate records. 15 U.S. Code 1693m - Civil liability ( 1 ) any actual damage sustained by such consumer as a result of such failure ; ( 2 ) ( A ) in the case of an individual action, an amount not less than {$100.00} nor greater than {$1000.00} 28 U.S. Code 3002 ( 15 ) United States means ( A ) a Federal corporation ; 15 U.S. Code 1601 ( l ) The term credit card means any card, plate, coupon book, or other credit device existing for the purpose of obtaining money, property, labor, or services on credit. 12 CFR 1026.13 - Billing error resolution ( Regulation Z ) ( 1 ) Consumer 's right to withhold disputed amount ; collection action prohibited. The consumer need not pay ( and the creditor may not try to collect ) any portion of any required payment that the consumer believes is related to the disputed amount ( including related finance or other charges ) ( 1 ) Correct the billing error and credit the consumer 's account with any disputed amount and related finance or other charges, as applicable; and ( 2 ) Mail or deliver a correction notice to the consumer. ( d ) Rules pending resolution. Until a billing error is resolved under paragraph ( e ) or ( f ) of this section, the following rules apply : ( 1 ) Consumer 's right to withhold disputed amount ; collection action prohibited. The consumer need not pay ( and the creditor may not try to collect ) any portion of any required payment that the consumer believes is related to the disputed amount ( including related finance or other charges ). If the cardholder has enrolled in an automatic payment plan offered by the card issuer and has agreed to pay the credit card indebtedness by periodic deductions from the cardholder 's deposit account, the card issuer shall not deduct any part of the disputed amount or related finance or other charges if a billing error notice is received any time up to 3 business days before the scheduled payment date.

16 CFR 681.1 ( b ) ( 1 ) Account means a continuing relationship established by a person with a financial institution or creditor to obtain a product or service for personal, family, household or business purposes. Account includes : ( i ) An extension of credit, such as the purchase of property or services involving a deferred payment; and ( ii ) A deposit account. 1002.2 is part of 12 CFR Part 1002 ( Regulation B ). Regulation B protects applicants from discrimination in any aspect of a credit transaction. ( a ) Account means an extension of credit. When employed in relation to an account, the word use refers only to open-end credit. ( c ) Adverse action. ( 2 ) The term does not include : ( iii ) A refusal or failure to authorize an account transaction at point of sale or loan, except when the refusal is a termination or an unfavorable change in the terms of an account that does not affect all or substantially all of a class of the creditor 's accounts, or when the refusal is a denial of an application for an increase in the amount of credit available under the account ; 12 CFR 1002.10 - Furnishing of credit information. 1002.10 Furnishing of credit information ( a ) Designation of accounts. A creditor that furnishes credit information shall designate : ( 1 ) Any new account to reflect the participation of both spouses if the applicant 's spouse is permitted to use or is contractually liable on the account ( other than as a guarantor, surety, endorser, or similar party ) ; and ( 2 ) Any existing account to reflect such participation, within 90 days after receiving a written request to do so from one of the spouses.

3-603. TENDER OF PAYMENT ( b ) If tender of payment of an obligation to pay an instrument is made to a person entitled to enforce the instrument and the tender is refused, there is discharge, to the extent of the amount of the tender, of the obligation of an indorser or accommodation party having a right of recourse with respect to the obligation to which the tender relates.

15 USC 44 Documentary evidence includes all documents, papers, correspondence, books of account, and financial and corporate records.

16 CFR 433.1 Definitions 16 CFR 433.2 - Preservation of consumers ' claims and defenses, unfair or deceptive acts or practices 16 CFR 433.3 - Exemption of sellers taking or receiving open end consumer credit contracts before November 1, 1977 28 U.S. Code 3304 - Transfer fraudulent as to a debt to the United States ( a ) Debt Arising Before Transfer.Except as provided in section 3307, a transfer made or obligation incurred by a debtor is fraudulent as to a debt to the United States which arises before the transfer is made or the obligation is incurred if 15 U.S. Code 1681n ( a ) In general Any person who willfully fails to comply with any requirement imposed under this sub chapter with respect to any consumer is liable to that consumer in an amount equal to the sum of ( 1 ) ( A ) any actual damages sustained by the consumer as a result of the failure or damages of not less than {$100.00} and not more than {$1000.00} ; or ( B ) in the case of liability of a natural person for obtaining a consumer report under false pretenses or knowingly without a permissible purpose, actual damages sustained by the consumer as a result of the failure or {$1000.00}, whichever is greater ; ( 2 ) such amount of punitive damages as the court may allow ; and ( 3 ) in the case of any successful action to enforce any liability under this section, the costs of the action together with reasonable attorneys fees as determined by the court.

18 U.S. Code 8 - Obligation or other security of the United States defined The term obligation or other security of the United States includes all bonds, certificates of indebtedness, national bank currency , Federal Reserve notes, Federal Reserve bank notes, coupons, United States notes, Treasury notes, gold certificates, silver certificates, fractional notes, certificates of deposit, bills, checks, or drafts for money, drawn by or upon authorized officers of the United States, stamps and other representatives of value, of whatever denomination, issued under any Act of Congress, and canceled United States stamps Look into 18 USC 8 ( All Debts are Obligations of the U.S. ) and anyone attempting to collect a debt from you is guilty of the False Claims Act 31 USC 3729-3733 < - - - It also goes into Civil Action for False Claims 28 U.S. Code 3302 - Insolvency ( b ) Presumption. A debtor who is generally not paying debts as they become due is presumed to be insolvent. 15 USC 1681i ( B ) Procedure in case of disputed accuracy These are the reinsertion requirements that the CRA has to follow when allowing an account to be reported by a furnisher of information on your report, especially after admission was accepted when they deleted it prior.

15 U.S. Code 1693n - Criminal liability ( a ) Violations respecting giving of false or inaccurate information, failure to provide information, and failure to comply with provisions of this subchapter Whoever knowingly and willfully ( 1 ) gives false or inaccurate information or fails to provide information which he is required to disclose by this subchapter or any regulation issued thereunder; or ( 2 ) otherwise fails to comply with any provision of this subchapter ; shall be fined not more than {$5000.00} or imprisoned not more than one year, or both.

18 U.S. Code 1961 - Definitions ( 1 ) racketeering activity means ( A ) any act or threat involving murder, kidnapping, gambling, arson, robbery, bribery, extortion, dealing in obscene matter, or dealing in a controlled substance or listed chemical ( as defined in section 102 of the Controlled Substances Act ), 3-603. TENDER OF PAYMENT UCC ( a ) If tender of payment of an obligation to pay an instrument is made to a person entitled to enforce the instrument, the effect of tender is governed by principles of law applicable to tender of payment under a simple contract.

( 3 ) Acceleration of debt and restriction of account prohibited. A creditor shall not accelerate any part of the consumer 's indebtedness or restrict or close a consumer 's account solely because the consumer has exercised in good faith rights provided by this section. A creditor may be subject to the forfeiture penalty under 15 U.S.C. 1666 ( e ) for failure to comply with any of the requirements of this section. 15 U.S. Code 1666 - Correction of billing errors ( e ) Effect of noncompliance with requirements by creditor Any creditor who fails to comply with the requirements of this section or section 1666a of this title forfeits any right to collect from the obligor the amount indicated by the obligor under paragraph ( 2 ) of subsection ( a ) of this section, and any finance charges thereon, except that the amount required to be forfeited under this subsection may not exceed {$50.00}.

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with non-monetary relief