Consumer complaint received 2026-03-03 00:00:00
Product: Vehicle loan or lease — Loan
Issue: Getting a loan or lease — High-pressure sales tactics
Company: TOYOTA MOTOR CREDIT CORPORATION
State: TX

Complaint narrative:
I in XX/XX/XXXX XXXX XXXX I bought a day I was forced to get a car a XXXX XXXX XXXX I could not pay the car cuz the phone was high it was XXXX a month plus the insurance my income is only {$1000.00} but after XXXX and a half hours I made a complaint but it was to the wrong bank that's on my contract later I found out that the actual bank that gave me the loan is called Mazda financial service at XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX they told me to they finally told me that they were the banks that gave me the loan well they were trying to get payments for my car but I told him that I could not afford it because my reward letter only States I'm making {$1000.00} and when they looked at their computer somebody had slipped I don't remember who and told me that their side of the contract says that I make over {$4000.00} so that's fraud so they put me to the front department and I spoke to fraud you know plenty of times with them I'm not sure with who but I spoke to the fraud department a few times and but they will not give me the letter of stating how much I make on my financial application so I also asked the dealership XXXX XXXX XXXX for that same paper they wouldn't give it to me either it's just what the contract that I have so they wouldn't have no they wouldn't give me the information of how much I make on the application what was my financial status I sent them my reward letter and my part of what I have on my contract and they too sent me that part of the contract and that someone different it's not the same but why would I have XXXX XXXX as my bank when it's actual Mazda Financial so they were going to investigate as of XX/XX/XXXX well I woke up Wednesday XXXX XX/XX/XXXX I believe and my car was gone they came in repoed without any letter called email or anything that didn't tell me the investigation was over or nothing and if I don't pay {$39000.00} by the end of XX/XX/XXXX they're going to auction off my car and I was able to get my property out of the car but I'm now talking to the fdcpa and and I'm fixing to send them another letter of you know demand letter because of a fraud and they never told me anything about nothing about my XXXX investigation they didn't say what they came up with and I want my car back because they the one that the front not me and we thought I was going to settle out of court but I guess not so now I'm pulling all the guns and I just now found out some more information of whom I could talk to as well the XXXX XXXX XXXX XXXX and I also got a police report about a fraud done to me I got that going as well and and I also report it to the FTC car at rule and also have a ftc.gov that my number for that one is XXXX so I'm getting all this ready cuz something's going to happen and I need this done before no XX/XX/XXXX and then before the auction off the car they want XXXX or they're going to auction it and they didn't give me no warning they didn't tell me anything they were supposed to be investigating it so I need something done ASAP thank you

Company response to consumer: Closed with explanation