Consumer complaint received 2025-02-04 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: EQUIFAX, INC.
State: IL

Complaint narrative:
I am writing to formally dispute the fraudulent reporting of the XXXX XXXX XXXX  XXXX  account ending in XXXX and XXXX, which has been incorrectly listed on my personal credit file. I have never applied for this account, nor did I agree to be personally liable for it. This matter has caused significant damage to my credit, and I believe it constitutes a violation of the Fair Credit Reporting Act ( FCRA ), specifically 15 U.S.C. 1681s-2 ( a ), and other consumer protection laws.

Summary of Key Points : Authorized Officer Status Not Personal Liability : XXXX has stated that I was listed as an authorized officer of the company for this account. However, this designation does not equate to personal liability unless a personal guarantee was signed. I have never signed such an agreement or accepted personal responsibility for this debt. Simply being listed as an " authorized officer '' does not impose personal liability, and XXXX has failed to provide any signed documentation indicating that I agreed to assume such liability. 

Reclassification of Business Account to Flexible Spending Account : XXXX has unilaterally reclassified this business credit card account from a business account to a Flexible Spending Account ( FSA ) after it became 60 days delinquent. This reclassification appears to be a tactic to allow XXXX to report the account on my personal credit file, despite the fact that I am not personally liable for the debt. I have never agreed to this reclassification, and XXXX has provided no documentation explaining this policy or its legality. 

Failure to Provide Original Signed Agreement : I have repeatedly requested the original signed agreement proving my personal responsibility for this debt. XXXX has only provided a general business credit card agreement, which does not include my signature or any acknowledgment of personal liability. The lack of a signed agreement further supports that I am not personally liable for this account. 

FCRA Violation Inaccurate Reporting ( 15 U.S.C. 1681s-2 ( a ) ) : XXXX is wrongfully reporting this business debt on my personal credit file as if it is a personal liability. This is a violation of the FCRA, which requires that credit reporting be accurate and truthful. Despite my dispute with the credit bureaus, XXXX has failed to provide any supporting documentation to verify that I am personally responsible for this debt. 

Failure to Provide Proper Verification ( 15 U.S.C. 1681i ) : Under the FCRA, XXXX is required to provide proper verification when a debt is disputed. I have requested the original signed agreement, but XXXX has failed to provide this documentation, instead offering only a general credit card agreement that does not establish my personal liability. 

Unfair and Deceptive Practices CFPB Violation : Chases practice of retroactively reclassifying a business credit card as a personal debt after it becomes delinquent is deceptive and unfair. This reclassification, without any supporting documentation, unfairly harms my personal credit. Additionally, when I spoke with XXXX, a supervisor in XXXX XXXX XXXX XXXX, on XX/XX/year>, I asked where in Chases policy it states that they can retroactively change the card classification. XXXX was unable to provide any supporting documentation, only stating that this is XXXX practice.

Company response to consumer: Closed with explanation