Consumer complaint received 2024-08-30 00:00:00
Product: Credit reporting or other personal consumer reports — Other personal consumer report
Issue: Improper use of your report — Reporting company used your report improperly
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: TX

Complaint narrative:
I am writing to formally dispute the inaccurate and derogatory information on my credit report concerning an account with XXXX XXXX that was sold to XXXX XXXX XXXX XXXX The details of the account are as follows : Original Creditor : XXXXXXXX XXXX  Account Number : XXXX Account Type : Revolving ( Credit Card ) Account Status : Derogatory, marked as Collection/Chargeoff Balance : {$0.00} ( reported by TransUnion, XXXX, and XXXX ) Comments : Charged XXXX as bad debt ; purchased by another lender ; unpaid balance reported as a loss by XXXX XXXX ; consumer disputes- reinvestigation in progress. 
Additionally, XXXX XXXX XXXX has reported a separate collection account with the following details : Original Creditor : XXXX XXXX XXXX XXXX XXXX Account Number : XXXX Account Type : Collection Account Status : Derogatory Balance : {$470.00} Comments : Placed for collection. 
Dispute Reasons : Violation of Privacy Laws ( 15 U.S.C. 6802 - Gramm-Leach-Bliley Act ) : The sale of this debt to XXXX XXXX XXXX without my consent violates the privacy protections afforded under the Gramm-Leach-Bliley Act ( GLBA ), specifically 15 U.S.C. 6802. Under this law, financial institutions are prohibited from sharing my nonpublic personal information with non-affiliated third parties without providing a clear notice and an opportunity to opt out. I have not been provided any notice nor have I given consent for my personal information to be shared or sold to XXXX XXXX XXXX. This unauthorized sale and sharing of my private financial information constitutes a clear violation of my rights under the GLBA. 

Violation of Permissible Purpose ( 15 U.S.C. 1681b - Fair Credit Reporting Act ) : The continued reporting of this account by XXXX XXXX XXXX, and the original account by XXXX XXXX, lacks a permissible purpose under 15 U.S.C. 1681b of the Fair Credit Reporting Act ( FCRA ). I did not authorize this transfer or reporting, and there is no permissible purpose for XXXX XXXX XXXX to access or report my credit information. The presence of both accounts on my credit report constitutes a violation of the permissible purpose requirements under the FCRA. 

Failure to Ensure Maximum Possible Accuracy ( 15 U.S.C. 1681e ( b ) ) : Under 15 U.S.C. 1681e ( b ), credit bureaus are required to follow reasonable procedures to ensure maximum possible accuracy of the information they report. The listing of both the original XXXX XXXX account and the XXXX XXXX XXXX XXXX account for the same debt results in duplicate negative entries that are inaccurate and misleading. The debt has been charged off and sold, and the balance on the original account is reported as {$0.00} ; therefore, both entries can not be reported as active collections. 

Failure to Provide Proper Notification and Verification ( 15 U.S.C. 1681g ) : I have not received any valid notification regarding the transfer or sale of this debt, nor have I been provided with any verification of the debt by either the original creditor ( XXXX XXXX ) or XXXX XXXX XXXX XXXX This violates my rights under 15 U.S.C. 1681g, which mandates that consumers must be informed of parties who have accessed their credit reports and for what purposes. 

Request for Immediate Action : Immediate Removal : I demand the immediate removal of all derogatory entries related to the XXXXXXXX XXXX  account and the XXXX XXXX XXXX XXXX account from my credit report. This includes any references to charge-offs, collections, or other negative information associated with this debt. 

Proof of Compliance : I request that [ Credit Bureau Name ] provide documentation demonstrating the legal basis for the continued reporting of these accounts, including proof of a permissible purpose, consent for disclosure of my information, and validation of the debt in compliance with federal laws. 

Failure to correct these inaccuracies promptly will result in formal complaints to the Federal Trade Commission ( FTC ), the Consumer Financial Protection Bureau ( CFPB ), and other relevant regulatory bodies. I reserve the right to pursue all legal remedies available to me. 

I expect a prompt and thorough investigation and a resolution within the timeframe required by federal law. 

Thank you for your immediate attention to this matter. 


Enclosures : Copy of Credit Report with highlighted inaccuracies Proof of Identity

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief