Consumer complaint received 2025-12-31 00:00:00
Product: Money transfer, virtual currency, or money service — Virtual currency
Issue: Fraud or scam — 
Company: Block, Inc.
State: OR

Complaint narrative:
Between XX/XX/year>, and XX/XX/year>, I was the victim of a job-based cryptocurrency scam that resulted in a total financial loss of XXXX USD, across several transactions involving XXXX ( XXXX ), XXXX, and XXXX ( XXXX ). The funds were moved through XXXX, Cash App, and XXXX, and ultimately transferred to external wallet addresses associated with the website bymch.com, which presented itself as a remote work platform called XXXX. 
I was initially contacted by a woman identifying herself as XXXX via text message. Communication later continued through XXXX using the phone numbers XXXX, XXXX, and XXXX. She introduced what appeared to be a legitimate remote job opportunity involving uploading sets of data each day. I was told I would receive a guaranteed base salary of {$6000.00} USD per month, paid incrementally as {$200.00} after three days, {$800.00} after five days, {$1500.00} after fifteen days, and {$3500.00} after thirty days.

I was instructed to access my account through bymch.com, where I was guided step by step through setting up a digital wallet and binding it to the XXXX platform by exchanging screenshots. I did not grant remote access to my devices at any time. Despite attempting to research the company independently, I was unable to locate any legitimate or verifiable information regarding the platform. 
Initially, small withdrawals were sent to my Cash App account in the form of XXXX, which I was instructed to sell and deposit into my bank account. As transfer limits were reached on Cash App and XXXX, I was directed to use XXXX, which allowed higher transaction limits. I sent wire transfers from my bank account to XXXX, converted the funds into cryptocurrency, and then transferred those assets to external XXXX wallet addresses associated with the XXXX platform. Sending wallet addresses : XXXX, XXXX XXXX XXXX XXXX These transactions were high-frequency and high-value and were entirely out of character for me. 
I had never previously purchased cryptocurrency using XXXX. My bank initially flagged and blocked several of the transfers, indicating recognized risk, but once funds entered the cryptocurrency platforms, they were converted and transferred onward without effective intervention. 
I received approximately {$500.00} USD in early returns, which appears to have been used to build trust. Subsequently, escalating withdrawal fees and so-called combination data requirements were imposed, making it impossible to withdraw funds. I realized the operation was fraudulent when the required amounts became unmanageable and access to funds was effectively blocked. 
The losses I incurred represent a significant portion of my checking and savings accounts, and I also relied on a cash advance and a credit card balance transfer, causing serious financial harm. 
Given the pattern of activity, I am concerned that the transactions reflect the laundering of fraud proceeds through cryptocurrency, including potential structuring and layering across multiple platforms.

Company response to consumer: Closed with explanation