Consumer complaint received 2025-10-10 00:00:00
Product: Debt collection — Rental debt
Issue: False statements or representation — Attempted to collect wrong amount
Company: Property Receivables, Corp
State: TN

Complaint narrative:
This is a continued dispute regarding a collection account that was previously reported to CFPB under case # XXXX prior complaint number. 
The furnisher claimed this was the first time I contacted them, which is false. I previously sent a certified dispute letter to the credit bureau on XX/XX/XXXX, and the bureau confirmed delivery to the furnisher around XX/XX/XXXX. 
Despite proper notice, the furnisher failed to provide verification within the 3045 day period required by the Fair Credit Reporting Act ( FCRA, 15 U.S.C. 1681i ).

Additionally, the itemized charges provided are unlawful and inflated, including charges for painting, pest control, landscaping, and cleaning all of which are normal wear and tear or pre-existing conditions, not tenant damages.

I am submitting this as a new complaint because : The previous complaint was closed before the furnisher provided complete validation. 
I now have new evidence showing the account is inaccurate and unlawfully inflated. 
I request that CFPB review this as a continued dispute and ensure that the furnisher and credit bureaus correct or delete this item as required by law. 

I am formally disputing the validity and amount of the alleged debt you are attempting to collect, originally stemming from an eviction on or about XX/XX/XXXX. 

The itemized breakdown you provided contains numerous charges that are unlawful, inflated, or otherwise not the responsibility of the tenant under landlordtenant law. Specifically : Painting/ XXXX XXXX ( $ ) : Normal wear and tear is not billable to tenants. Painting between tenants is considered routine maintenance. 
Pest Treatment ( $ ) : Pest infestation existed at move-in. Landlords are legally responsible for providing habitable premises, including pest-free conditions. Charging me is unlawful. Plus, i had pest services months prior to move out.

Excessive Landscaping ( $ ) : Landscaping was not maintained at move-in and can not be charged as a tenant responsibility.

Trash Out / Cleaning ( $ ) : General cleaning and trash removal after a move-out are considered ordinary turnover expenses. These charges are inflated and improper.

Blinds, Garage Remotes, Miscellaneous : No documentation was provided to show tenant damage beyond normal wear. Without proof, these charges are invalid.

Additionally, you credited my security deposit ( $ ) and prorated rent ( $ ), but then added back excessive and unsupported charges. The result is an inflated balance that does not reflect lawful obligations.

Legal Basis Under state landlordtenant law ( cite specific statute if known ), landlords can not deduct for ordinary wear and tear or charge tenants for pre-existing conditions.

Under the Fair Debt Collection Practices Act ( FDCPA ), 15 U.S.C. 1692e, it is a violation to misrepresent the amount or legal status of a debt.

Under the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681s-2, you may not furnish inaccurate or unverified information to the credit bureaus.

Demand Because this debt includes unlawful and inflated charges, it is not valid as reported. Accordingly, I demand : 1. Immediate correction or full deletion of this tradeline from all credit reporting agencies ; 2. Copies of all original invoices, receipts, photos, and move-in/move-out condition reports to substantiate each charge.

If you can not provide this documentation within 30 days, you must delete the account and cease collection efforts.

Continued reporting or collection of unlawful charges will constitute knowing violations of the FDCPA and FCRA, and I will not hesitate to seek damages, attorneys fees, and statutory penalties in court. 

Please confirm in writing within 30 days that this account has been corrected or deleted.

Company response to consumer: Closed with explanation