Consumer complaint received 2024-05-19 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Nelnet, Inc.
State: TX

Complaint narrative:
I am writing to file a formal complaint against this company for violations of my rights under the Fair Credit Reporting Act ( FCRA ), the Privacy Act of 1974, and other relevant federal statutes. As a federally protected consumer, I assert my rights to ensure accurate and fair credit reporting, as well as the protection of my personal information. 



Background Per the FCRA, as a federally protected consumer, I am opting out of any and all authorizations, written or unwritten, verbal or non-verbal, that I may have given to these companies, as stated in 15 U.S.C. 6802.

Specific Violations This company has reported incorrect transaction history and balances on my credit report, in violation of 15 U.S.C. 1681, which mandates the accuracy and fairness of credit reporting. Despite my requests to correct these inaccuracies, the erroneous information remains.

This company has continued to report transaction histories without my consent, violating my rights under 15 U.S.C. 6801 and 15 U.S.C. 6802, which obligate financial institutions to respect the privacy and protect the security of their customers ' non-public information.

This company has also reported incorrect transaction histories and balances, resulting in unfair treatment and financial hardship. This is a clear violation of the legal obligations under the FCRA and the Privacy Act.

Legal Basis 15 U.S.C. 1681 : Accuracy and Fairness of Credit Reporting- It is illegal to report inaccurate transaction history. The continued reporting of erroneous transaction histories by these companies is a direct violation of this statute.

15 U.S.C. 6801 : Privacy Obligation Policy - Financial institutions have an affirmative and continuing obligation to respect the privacy of their customers and protect the security and confidentiality of non-public information.

15 U.S.C. 6802 : Obligations with Respect to Disclosures of Personal Information- I am opting out of any authorizations given to these companies, as allowed under this statute.

15 U.S.C. 6805 : Enforcement - The enforcement of these regulations falls under the jurisdiction of the Bureau of Consumer Financial Protection, Federal functional regulators, State insurance authorities, and the Federal Trade Commission.

15 U.S.C. 1611 : Criminal Liability for Willful and Knowing Violations - These companies may be subject to criminal liability for willful and knowing violations of these statutes.

Impact Due to these inaccuracies and the refusal of these companies to correct the errors, I have suffered unfair treatment in various financial transactions. This includes higher interest rates, denial of credit, and other financial hardships. As a result, I have experienced medical nuances such XXXX XXXX XXXX, anxiety attacks from the different housing environment break in and out of my home after being rejected for a more stable and sensible living arrangement. Each arrangement I have made towards a better living environment has been rejected due to my credit profile. These actions have not only violated my legal rights but also caused significant distress and financial damage.

Company response to consumer: Closed with explanation