Consumer complaint received 2025-07-07 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: EQUIFAX, INC.
State: SC

Complaint narrative:
XXXX  IS CONTINUING TO VIOLATE MY RIGHTS AS A CONSUMER WHICH YOU HAVE ALREADY SUED THEM FOR THIS. 
XXXX message XXXX XXXX XXXX Mon, XX/XX/year> at XXXX XXXX To : XXXX, XXXX, XXXX, XXXX, XXXX, XXXX, XXXX, XXXX, XXXX, " XXXX '' XXXX DEAR XXXX XXXX and XXXX XXXX XXXX XXXX have tried in every to get XXXX  TO STOP HARRASING ME. THEY HAVE RUINED MY LIFE. THEY CONTINUE TO DO THE FOLLOWING WHICH YOU HAVE ORDERED TO THEM PREVIOUSLY TO PAY XXXX XXXX FOR IMPROPER INVESTIGATIONS. 

COUNT XXXX Failing to thoroughly investigate consumer disputes : XXXX process for submitting disputes limits the ability of consumers to fully and accurately describe their disputes. In many cases, XXXX  also failed to consider relevant information submitted by consumers, sometimes not looking at the information at all. Then, after XXXX  forwarded information about a dispute to a furnisher, it did not meaningfully consider whether the furnishers response made sense, sometimes ignoring information it had that contradicted the furnishers response. Finally, the resulting letters XXXX  sent to consumers sometimes contained confusing or contradictory statements, such as both this has been verified as accurate and this item has been deleted. 

I HAVE LISTED SEVERAL SCREEN SHOTS ALSO OF XXXX  CONTINIOUSLY DOING THE FOLLOWING. I AM REQUESTING XXXX AS WELL HOPEFULLY THIS WILL STOP THEM FROM VIOLATING MY RIGHTS AS A CONSUMER. 

COUNT XXXX Putting previously deleted errors back on credit reports and failing to block identity- theft related information : XXXX  did not have systems to detect information that was previously removed and block that information from again appearing on the consumers credit report. In addition, XXXX  also had no process to identify situations where a consumer is forced to send another dispute about the same inaccurate information because XXXX  failed to correct the information the first time, or because XXXX reported information that had previously been corrected. XXXX policies limited consumers ability to dispute inaccurate information being put on their credit report. Finally, XXXX  reported credit information that it should have blocked because the information resulted from identity theft. 

SAME THING HERE OVER AND OVER AGAIN THEY HAVE IGNORED MY ATTEMPTS TO RESOLVE THIS KEEP PUTTING US DEPARTMENT OF EDUCATION AND XXXX XXXX  ON MY REPORT OVER AND OVER OVER AGAIN DELETING IT AND REAPPLYING IT. AM I ENTITTLED TO XXXX XXXX DOLLARS ON THE RELIEF FUND. 

COUNT XXXX Sharing inaccurate credit scores and data about consumers with lenders : Coding errors in XXXX internal software caused the company to miscalculate and share inaccurate credit scores for several hundred thousand consumers. The company also reported the same credit accounts multiple times for more than XXXX consumers. 

THEY HAVE CONTINUED TO SHARE THIS INACCURATE INFORMATION OVER AND OVER AGAIN. I HAVE LISTED SCREENSHOTS TO SUPPORT THIS. WHEN WILL THEY STOP THIS HARRASSMENT. I HAVE IDENTITY THEFT INSURANCE AS WELL WHAT DO I NEED TO DO TO SEEK COMPENSATION.... I HAVE EXPRESSED THAT I WOULD DO THIS BUT THE MEASURES THEY HAVE GONE THRU TO HARASS ME. THEY HAVE ALSO REMOVED POSITIVE ACCONTS I HAVE REQUESTED TO BE ADDED BACK MAKING ME LOOK AS I DONT HAVE GOOD AND LONG HISTORY. I PAY MY BILLS WHY ARE THEY HARRASING ME CONTIOUSLY. ALSO I HAVE CONTACTED MY ATTORNEYS SO I WOULD LOVE FOR THEM TO BE ABLE TO CORRELATE THIS INFORMATION TO YOU AS WELL AS FILED COMPLAINTS WITH ATTORNEY GENERAL ... XXXX IS RUINING MY LIFE..... THEY ARE CONITNUEING TO BREAK THEY LAW AND NO ONE IS HOLDING THEM RESPONSILBLE..... IM SO SICK OF THEM.... I DEMAND THE CONSUMER FINANCIAL PROTECTION BUREAU TAKE ACTION. I NEED YOU GUY S TO STAND UP FOR THE CONSUMERS.... I WILL ALSO EMAIL THIS TO YOU GUYS AS WELL. 

XX/XX/year> DOCUMENTED XX/XX/year> DOCUMENTED XX/XX/year> DOCUMENTED XX/XX/year> DOCUMENTED WHAT DOES IS TAKE HOW ARE THEY CONTINUING TO DO THIS.... EXPLAINATIONS AND NEXT STEP TO TAKE.. I WOULD LOVE A CONVERSATION. AND ALSO MONETARY COMPENSATION. HOW DO I RECIEVE THE RELIEF FUND? 


PLEASE SEE ATTACHED RELATING TO Consumer Financial Protection Bureau, PLAINTIFF XXXX  XXXX and XXXX  XXXX XXXX XXXX, DEFENDENT ADMINISTRATIVE PROCEEDING File No. XXXX SPECIAL ATTENTION TO THE FOLLOWING PARTIES XXXX XXXX, XXXX  XXXX XXXX XXXX. XXXX ( Application for Pro Hac Vice Admission Pending ) email : XXXX CONSUMER FINANCIAL PROTECTION BUREAU XXXX XXXX XXXX, XXXX XXXX XXXX XXXX  XXXX Phone : XXXX Fax : ( XXXX ) XXXX XXXX XXXX, XXXX. XXXX XXXX. XXXX Email : XXXX CONSUMER FINANCIAL PROTECTION BUREAU XXXX XXXX XXXX, XXXX  XXXX XXXX XXXX, XXXX  XXXX Phone : ( XXXX ) XXXX Fax : ( XXXX ) XXXX Attorneys for Plaintiff Consumer Financial Protection Bureau

Company response to consumer: Closed with non-monetary relief