Consumer complaint received 2024-02-28 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Experian Information Solutions Inc.
State: CA

Complaint narrative:
For over nine months, I have been contending with unresolved inaccuracies on my credit report, which directly contravene several key provisions of the Fair Credit Reporting Act ( FCRA ). Despite repeated attempts to correct these errors through established dispute processes with the credit bureaus and direct appeals to the involved financial institutions, my efforts have yielded no substantive resolution, reflecting a blatant disregard for the legal mandates designed to protect consumers. 

Detailed Complaints and FCRA Violations : Unauthorized Accounts and Charge-Offs : Accounts in Question : XXXX XXXX  ( Account # XXXX ), XXXX XXXX XXXX XXXX Account XXXX XXXX ). 
FCRA Violation : Section 623 ( a ) ( 1 ) ( A ) requires furnishers to report accurate information. The continued reporting of these accounts, despite disputes, violates this section. 
Incorrectly Reported Student Loans : Accounts in Question : XXXX ( Account # XXXX and # XXXX ). 
FCRA Violation : Section 609 ( a ) grants consumers the right to obtain their credit report, emphasizing the need for accuracy, which has been overlooked in my case. 
Unauthorized Credit Inquiries : Inquiries by : XXXX XXXX and XXXX XXXX. 
FCRA Violation : Section 604 stipulates that credit reporting agencies may only furnish reports for specific permissible purposes, a provision breached by these unauthorized inquiries.

Failure to Conduct Proper Investigations : FCRA Reference : Section 611 ( 15 U.S.C. 1681i ) mandates that credit reporting agencies conduct a reasonable investigation upon receiving a dispute. The lack of thorough investigation into my disputes reflects non-compliance with this requirement. 
Impact and Legal Implications : The persistence of these inaccuracies and the failure to address them adequately have not only adversely impacted my credit score but also restricted my access to credit, employment opportunities, and favorable loan terms, causing undue financial and emotional distress. The situation underscores a systemic failure to adhere to the FCRA 's provisions designed to ensure accuracy, fairness, and privacy in credit reporting.

Demand for Immediate and Comprehensive Resolution : Given the clear violations of FCRA 623 ( a ) ( 1 ) ( A ), 609 ( a ), 604, and 611, I demand immediate action to remove the inaccuracies and unauthorized items from my credit report and a full, independent investigation into these matters. The failure of the credit bureaus and financial institutions involved to resolve these issues adequately necessitates my preparedness to pursue all legal avenues, including filing a complaint with the Consumer Financial Protection Bureau ( CFPB ) and seeking legal representation to consider further actions.

I expect a detailed response from the companies involved, outlining the steps they will take to rectify these FCRA violations and restore my credit report 's accuracy. The continuation of this dispute resolution inertia will only intensify my resolve to seek justice and ensure compliance with federal consumer protection laws.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief