Consumer complaint received 2026-03-10 00:00:00
Product: Debt collection — Other debt
Issue: False statements or representation — Attempted to collect wrong amount
Company: Paramount GR Holdings, LLC
State: TX

Complaint narrative:
I am filing a complaint against GoodLeap, LLC regarding a solar financing agreement ( XXXX XXXX XXXX. XXXX ) for a system purchased from XXXX XXXX XXXX XXXX. My attorney has already sent GoodLeap a formal Notice of Claim and a Demand for Arbitration, but GoodLeap has not resolved the matter. 1. Misrepresentation of System Cost and Hidden Dealer Fee According to my attorneys letter, the purchase agreement states that the cost of the system was {$50000.00}. However, I was never told that GoodLeap withheld a large dealer fee from the loan proceeds instead of paying the full amount to the contractor. The letter states : My clients were not informed that there was a huge loan origination fee included in the price of the system we believe the fee in this case to be in an amount in excess of 20 % of the entire cost of the system this fee was never sent to XXXX XXXX XXXX XXXX and was instead retained at the time of funding by GoodLeap. This means the true cash price of the system was significantly lower than what GoodLeap represented, and the cost of credit was misrepresented. 2. False Statements About Payment to the Contractor The Truth in Lending disclosure states : Amount paid to others on your behalf : {$50000.00} to XXXX XXXX. But according to my attorney, this is false because GoodLeap withheld the dealer fee and did not actually pay the full amount to the contractor. This is a deceptive and misleading credit disclosure. 3. Contractor Abandoned the Project and XXXX XXXX XXXX XXXX XXXX went out of business in XX/XX/year>, leaving me with : No warranty support No contractor to fix system defects A system that does not perform as promised My attorney wrote : XXXX XXXX XXXX XXXX ceased to operate in or about XX/XX/year>. This development has left the clients without any recourse for warranty claims and without anyone to assist them with any potential system or installation defects. This is a failure of consideration, meaning I am paying for a system that does not work and has no warranty. 4. GoodLeap Is Subject to All Claims Against the Seller ( FTC Holder Rule ) The loan agreement includes the required FTC Holder Rule notice : ANY HOLDER OF THIS CONSUMER CREDIT CONTRACT IS SUBJECT TO ALL CLAIMS AND DEFENSES WHICH THE DEBTOR COULD ASSERT AGAINST THE SELLER Because the seller committed fraud, misrepresentation, and failed to perform, I have the right to assert those defenses against GoodLeap and stop payment. 5. GoodLeap Continues to Demand Payment Despite Legal Defenses My attorney notified GoodLeap that : It is our position that no further payments should be made any future payments shall be made under protest. GoodLeap has ignored these defenses and continues to attempt to collect on a loan that was induced by fraud and misrepresentation. 6. GoodLeaps Conduct May Violate State DTPA and Federal Consumer Protection Laws The attorneys letter states : We allege that the acts stated above are in direct violation of state deceptive trade practices statutes, and in particular, the Deceptive Trade Practices Act ( DTPA ). GoodLeaps failure to disclose the dealer fee, misrepresentation of the system cost, and false statements about payment to the contractor are deceptive practices.

Company response to consumer: Closed with explanation