Consumer complaint received 2024-12-08 00:00:00
Product: Debt collection — I do not know
Issue: False statements or representation — Attempted to collect wrong amount
Company: SANTANDER HOLDINGS USA, INC.
State: TN

Complaint narrative:
Chrysler capital XXXX XXXX XXXX XXXX XXXX, TX Acct : XXXX To Whom It May Concern, I am writing to dispute inaccurate information on my credit report regarding the charge-off on the account referenced above. This letter is a formal request under the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681i, and I respectfully request the immediate removal or correction of the inaccuracies related to this account.

The following points outline my specific dispute : 1. Inaccurate XXXX Reporting : The charge-off listed on this account is inaccurate and must be corrected or removed. Under the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681c, accounts that have been charged off must reflect the correct reporting of account status, including whether the debt was paid or settled. If the charge-off was reported in error or the information is not substantiated, it is required by law that it be corrected.

Please provide proof of the charge-off date and details of any payments or settlements made, as I believe this information is incorrect. If I have made any payments or settlements, I request that the reporting be updated to reflect this. If not, I request that this item be removed from my report as per the regulations governing charge-offs.

2. Joint Account Misreporting : The account in question is listed as a individual account, which is incorrect. Under 15 U.S.C. 1692a ( 6 ), debt collectors are required to report accurate information regarding the ownership and responsibility for a debt. If this account was mistakenly listed as a joint account, it must be corrected. As per 15 U.S.C. 1692f, the information provided must be accurate, and if there is any error in reporting joint responsibility, it should be rectified.

I request that the credit reporting agency verify the account and correct it to reflect the accurate responsibility ( either individual or joint ) for this debt.

3. 1099-C Request Ignored : I have submitted a request for a 1099-C ( Cancellation of Debt ) form, as required by the Internal Revenue Code ( IRC ) 6050P. This form is necessary for reporting canceled debt that exceeds {$600.00}, which could affect my tax obligations. Despite my request, I have not received the 1099-C form or an appropriate response.

Under IRS guidelines, failure to issue the 1099-C form within a reasonable timeframe is a violation. I am requesting immediate action to provide me with the required 1099-C form and the appropriate documentation showing that the debt was canceled.

4. Request for Removal from Credit Report : Given the inaccuracies and failure to issue the necessary documentation, I am requesting that this account be removed from my credit report. Under the FCRA, inaccurate or unverifiable information must be deleted, and failure to respond to my dispute request within the legally mandated timeframe ( 30 days ) requires the immediate removal of this item from my credit file.

I kindly request that you thoroughly investigate these inaccuracies and remove any incorrect or unverifiable information related to this account from my credit report. If I do not receive a timely response, I will pursue further action under the FCRA and other applicable consumer protection laws.

Please respond in writing to my address listed above within the 30-day period mandated by the FCRA.

Company response to consumer: Closed with explanation