Consumer complaint received 2025-06-26 00:00:00
Product: Debt collection — Rental debt
Issue: Attempts to collect debt not owed — Debt is not yours
Company: Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis
State: TX

Complaint narrative:
" I do not owe this debt. '' XX/XX/XXXX Columbia Debt Recovery LLC DBA Genesis XXXX XXXX XXXX XXXX, WA XXXX Re : XXXX Dear XXXX XXXX and Genesis LLC , I am responding to your contact about collecting a debt. You contacted me by phone/mail, and my employer and my husband who is not listed on the debt, on XX/XX/XXXX. This was identified as XXXX XXXX XXXX XXXX XXXX I do not have any responsibility for the debt youre trying to collect. My name was used without my permission. You have been harassing me trying to intimidate me by claiming a lawsuit where I could lose my assets. Involving my husband who is not listed on the debt. You tried to intimate me by saying Texas is a state where husband and wife share everything, he should know because he is responsible if you are not Because of your intimating phone calls I agreed to make payments until I figured out what was going on. The information sent to my email in XXXXXXXX XXXX XXXX was disputed and was not found because I could not provide the signed lease agreement. The signed agreement has 3 different signatures with the leasing office signing the agreement one month later. 
I own my own home and would not need an apartment during the time this is claimed. The other party falsified my name and ID. I have not been able to reach the other party. 
Section 392 of the Texas Local Government Code states, Under the new Texas debt collection laws, debt collectors can not use profanity or threaten violence against a consumer. They're also prohibited from using false or misleading statements to intimidate consumers into paying a debt. 
What are two things that debt collectors are not allowed to do?

Debt collectors can not harass or abuse you. They can not swear, threaten to illegally harm you or your property, threaten you with illegal actions, or falsely threaten you with actions they do not intend to take. They also can not make repeated calls over a short period to annoy or harass you. 

XXXX abused me when he contact my employer to embarrass and bully me into making a payment! Please see email below From : XXXX, XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ; XXXX, XXXX XXXX XXXX Subject : Message Good Morning, Had a call from XXXX XXXX asking to speak to either of you from this phone number is XXXX XXXX XXXX Representative XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Texas XXXX XXXX # XXXX He Did not have permission to conduct my employer! 

Also, XXXX is in a lawsuit with the Federal Trade Commission for : The Federal Trade Commission and the State of Texas are taking action against XXXX, the nations largest multi-family rental property manager, for deceiving consumers about monthly rent costs by tacking on numerous mandatory fees on top of advertised prices. 

The discrepancy in the signed leased dates is a great example of their false practices. 

Do not send information to my home address. Stop all other communication with me and with this address, and record that I dispute having any obligation for this debt. If you stop your collection of this debt, and forward or return it to another company, please indicate to them that it is disputed. If you report it to a credit bureau ( or have already done so ), also report that the debt is disputed. I dispute the signatures from the lease agreement ; its not mine and the dates of the signatures are different. It appears that the lease was signed on three different occasions. I want this false debt removed from my credit report immediately. 
Thank you for your cooperation. 
Sincerely, XXXX XXXX

Company response to consumer: Closed with explanation