Consumer complaint received 2025-01-24 00:00:00
Product: Vehicle loan or lease — Loan
Issue: Getting a loan or lease — Credit denial
Company: ALLY FINANCIAL INC.
State: MO

Complaint narrative:
I am writing as Trustee speaking on the behalf of XXXX XXXX to formally dispute the denial of credit, as sent off for communication on XX/XX/year>. The reference application number is XXXX. Upon reviewing the reasons provided for the denial, I believe that my rights under federal law are being infringed upon, specifically 12 CFR 1002 ( Regulation B ) and 15 USC 1691 Equal Credit Opportunity Act due to the discrimination against me and the discriminatory reasons your company gave that did not uphold the Equal Credit Opportunity Act at all. 15 USC 1691a - activities constituting discrimination. Also violating the ECOA allows me to hold your company accountable for civil liabilities, 15 USC 1691e - Civil Liabilities. I attempted to exercise my rights to credit in good faith but was sent an adverse action letter which constitutes unauthorized use of my credit, 15 USC 1602 and also adds proof that your company benefited even though taking adverse action against my interest as a consumer, 15 USC 1681a ( k ) - Adverse Action. 15 USC 1602p - Unauthorized use : use of a credit card by a person other than the cardholder who does not have actual, implied, or apparent authority for such use and from which the cardholder receives no benefit. My social security card/social secuirty number used in this transaction was the credit card your company unauthorizedly used, 15 USC 1602I - Credit Card : The term credit card means any card, plate, coupon book or other credit device existing for the purpose of obtaining money, property, labor, or services on credit. Since you are denying me access to my credit, please RETRACT MY APPLICATION. Regardless of the reason for denying me withholding my access to my securities is SECURITY FRAUD. Due to the laws that govern your company being public knowledge you are willfully and knowingly violating me, 15 USC 1611- Criminal Liabilities for wilful and knowing violation. You're violating the Equal Credit Opportunity Act and Consumer Credit Protection Act. Please provide any evidence that denying me access to credit as a trustee is acting in my best interest. Also please provide an off ledger balance sheet from the trust, this will prove there are enough credits to provide me my credit you're denying me to. Committing Trust Fraud is a heavy penalty and Committing Breach of trust is also under the Trust Laws that govern. Also your company violated the Trust Indenture Act. By giving you the application/using my social security credit card, I granted you access to my XXXX XXXX  trust as a Trustee that I'm the beneficiary of and as Trustees you have a fiduciary duty to always act in my best interest. You did not act in my best interest by denying me and have caused damage/financial hardship that I can provide evidence of. UCC 3-307 : Notice of Breach of Fiduciary Duty. Your company has knowledge of their fiduciary status and duties. Committing Security Fraud is a Heavy penalty. Considering I gave ALLY BANK LEASE TRUST an application/security and didn't get anything out of it wasnt a fair BILL OF EXCHANGE. I have proof of transactions from your company with the inquiry on my consumer report and also this adverse action letter. Your company clearly benefited from the transaction but I didn't, which constitutes security fraud. Please retract my application if you continue to deny me.

Under 15 USC 1691d ( ECOA ), consumers have the right to receive specific reasons for adverse credit decisions, along with a copy of their credit report if their application is denied based on its contents. Unfortunately, the communication I received from your company did not provide detailed reasons for the denial of my credit card application in regards to 15 USC 1691d, nor did it include a copy of my credit report as mandated by federal law. This lack of transparency violates my rights under the FCRA, ECOA, and also TILA. I am therefore requesting that you promptly rectify this oversight. I must also highlight that using unverifiable credit scores as a basis for denial is not a valid practice, especially given that the reporting agency you relied on has been cited by the CFPB for improper investigations. Using inaccurate consumer report data to deny credit violates 15 USC 1681n ( Civil Liability for Willful Noncompliance ). 


Specifically, I request the following for Immediate Action : A comprehensive explanation of the specific factors that contributed to the denial of my credit card application A copy of the credit report used in the decision-making process, in compliance with the FCRA.

Confirmation/Evidence that the denial was not based on discriminatory practices prohibited by the ECOA.

A copy of the off-ledger balance sheet from the trust to verify available credit.

Immediate retraction of my application if your company continues to deny me access to credit. 

I trust that your company will promptly address my concerns and provide the requested information in accordance with the law. Failure to promptly address and resolve these concerns may result in further action to protect my rights as a consumer. This includes filing complaints with XXXX XXXX  XXXX XXXX XXXX XXXX XXXX, the Consumer Financial Protection Bureau ( CFPB ), the Attorney Generals Office, the Securities and Exchange Commission ( SEC ), and the Office of the Comptroller of the Currency ( OCC ). Additionally, I reserve the right to enforce my Fee Schedule for the violations and infringements of the law your company has committed. Please contact me at your earliest convenience if additional documentation or clarification is required. I can be reached at XXXX or XXXX. Thank you for your attention to this matter. I trust you will address this dispute promptly and in full compliance with the law. 



Sincerely, XXXX XXXX XXXX

Company response to consumer: Closed with explanation