Consumer complaint received 2025-07-18 00:00:00
Product: Checking or savings account — Checking account
Issue: Problem with a lender or other company charging your account — Transaction was not authorized
Company: WELLS FARGO & COMPANY
State: AZ

Complaint narrative:
I filed I found a claim against Wells Fargo mediation program office representative executive rep XXXX who who I spoke to and concerns and issues were not addressed it unresolved it there's issues and complaints that are not resolved there's no fairness resolution compensation I'm still seeking XXXX from Wells Fargo for for physical damages to my reputation and to my into my unauth that unauthorized account that was not authorized but mobile deposit transaction that that resulted in in a scam that I was scammed out of due to due to the improper management related related to the unauthorized account opened that I that I recorded it and filed a complaint against Wells Fargo for allowing allowing that allowing those those concerns to go through that we're not authorized without my consent and without my knowledge and I am seeking community damages and restoration settlement grievances and emotional distress claim in mediation settlement claim against Wells Fargo that Wells Fargo has not compensated me for and I am seeking XXXX in a settlement resolution against Wells Fargo Bank unauthorized transactions purchases purchases that picture that were not giving we're not giving permission we're not getting permission to to make any any debits to my account without my consent well Fargo Bank that made a debit illegally to my account for that scam for the scammed it Mobile deposit and as a result as a result of as a result of all these concerns and issues and and harassing harassing robocalls from Wells Fargo Bank meet at the mediation office point of contact XXXX and mediation representative XXXX who has who has wrote down a report of my settlement my settlement mediation claims to be resolved to be resolved it and a resolution the monetary compensation in the amount of {$12000.00} Wells Fargo the Wells Fargo mediation representative point of contact XXXX has XXXX who who I spoke to sent to me that Wells Fargo Bank CEO wanted this thing resolved it a resolution of fairness compensation to compensate the victim of identity theft and financial hardship experiencing financial struggles financial harm due to these illegal schemes and unprotected unprotected consumer protection violations against Wells Fargo for not securing the security of the consumer customer personal property personal information personal data account information that was illegally compromised and breached it my account was hacked it illegally and I'm seeking Justice fairness and monetary compensation for the damages emotional distress for my concerns and dispute complaints that are not that weren't resolved they're unresolved IT issues still and XXXX said XXXX told me that I will be compensated now that I should receive a settlement compensation settlement check by XX/XX/year> and that this resolution settlement mediation process should be resolved it by XX/XX/year> it has not been resolved it's unresolved and very I'm very disappointed and very displeased it that I have not received it no compensation from Wells Fargo for their for their illegal actions their schemes and these unauthorized open account that was not authorized that XXXX said they'll be compensated for where's my compensation XXXX is what I'm seeking and criminal justice against Wells Fargo Bank financial hardship financial hard and financial fraud that that these criminal scammers have scammed me out of in the headaches and the fact that he has but it has on my life and my family 's life for Fargo is accountable and liable for making for these for making these robocalls these six or seven the six or seven invoices that they have sent me I received it seven or eight calls from Wells Fargo mediation that I did not enroll in that I wouldn't even know nothing about but Wells Fargo enrolled at me in the Wells Fargo identity victim of identity theft experience and insurance insurance restoration policy that was an authorized I did not agree to be enrolled in any identity theft insurance I just want to be fully compensated for the for the physical damages mental damages and emotional damages and concerns and complaint issues that I have filed and reported to Wells Fargo even unauthorized credit cards applications 8 and I ate and all that that I did not I did not apply for these credit cards unwanted unauthorized credit card applications that I have reported to Wells Fargo Bank Wells Fargo bank has not give me any compensation for those either I have been scammed it out of XXXX I have been harassed time and time and I have not been compensated for that either I want Justice and I want compensation benefits in the amount of XXXX in the resolution settlement.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief