Consumer complaint received 2023-09-17 00:00:00
Product: Credit card — General-purpose credit card or charge card
Issue: Other features, terms, or problems — Other problem
Company: AMERICAN EXPRESS COMPANY
State: HI

Complaint narrative:
American Express has threatened through an American Express XXXX XXXX XXXX XXXX to place my account in collections. I am writing to request that my account remain out of collections until XX/XX/XXXX. I expect to make an appropriate payment by that specific date.The current payment due date is XX/XX/XXXX. I was threatened in advance by XXXX XXXX, a XXXX XXXX XXXX XXXX XXXX XXXX, in reference to interference involving my American Express credit card account. XXXX XXXX claimed that his father worked as a physician and caused severe injury when I was a baby. I have reason to believe his claim is at least partially true. I do not recognize that the father of XXXX XXXX earned any medical degree. XXXX XXXX claimed there was an insurance policy where I was awarded a {$500000.00} payment, yet I could not accept the payment because of my age at the time. XXXX XXXX laughed at me claiming his father illegally cashed the {$500000.00} check meant for me, and his family lived off of the money. XXXX XXXX communicated that he would allow American Express to pay for the {$500000.00} debt through various forms of illegal influence and bias. While all dispute and fraud claims I have made to American Express are true, I was often harassed by American Express when communicating in reference to disputes. More recently, I understand that programming language was used to close my American Express account. I discussed using programming language with XXXX XXXX for the purpose of communicating with American Express customers. XXXX XXXX communicated that he sold my ideas to American Express. I do not recognize that I could have made any statement to keep my American Express account open, since the programming language disallows keeping my account open. I communicated to American Express that there was threatened tampering in reference to available checking account funds for payment. I believe checking account funds should have been available for payment the day my American Express account was closed. I am a XXXX person according to Social Security since XXXX. My XXXX is associated with injuries that others have caused me. I have experienced regular stalking, harassment, threats, carried out threats, drugging without consent, and various forms of physical injury caused by others. I am having severe difficulty maintaining the pace of American Express demands, particularly since numerous individuals are flipping drug filled liquid drops on me in public. I believe that American Express has caused me difficulty in an attempt to prevent me from receiving loan funding to attend a graduate university. My actual net worth should easily exceed XXXX XXXX dollars based on the value of copyrights I should own for original music lyrics that were illegally copyrighted. Instead, I am in debt. Please allow me a XXXX time accommodation until XX/XX/XXXX per the Americans with XXXX XXXX to prevent my American Express account from being sent to collections. I have received 150 % and 200 % XXXX time accommodations from a graduate university in recent years.

Company response to consumer: Closed with explanation