Consumer complaint received 2025-03-25 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: WI

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX Attention : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX : Formal Demand and Complaint Against XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXXXXXX. for Non-Response and Violations of Consumer Rights Dear Consumer Finance Protection Bureau and XXXX XXXX, I am filing this demand and formal complaint against XXXXXXXX XXXX XXXX XXXX XXXX XXXX. for their persistent failure to respond to multiple written communications and for their ongoing violations of my consumer rights under federal and state laws. Despite my numerous attempts to resolve this matter through certified notices and formal demands, XXXX has willfully disregarded its legal obligations, thereby necessitating immediate intervention by your office. 
o On XX/XX/XXXX, I sent a Notice by Written Communication/Security Agreement via Certified Mail # XXXX, which was delivered on XX/XX/XXXX. XXXX failed to respond. 
o On XX/XX/XXXX, I sent a Notice of Fault and Opportunity to Cure via Certified Mail # XXXX. XXXX again failed to respond. 
o On XX/XX/XXXX, a second Notice of Fault and Opportunity to Cure was sent by a XXXX XXXX via Certified Mail # XXXX. XXXX continued its refusal to respond. 
o On XX/XX/XXXX, an Affidavit of Notice of Default was sent via Certified Mail # XXXX, yet XXXX still did not reply, solidifying their default and liability. 
o XXXX has failed to produce a contract bearing my wet-ink signature that lawfully binds me to any agreement with them. 
o They have failed to provide documentation proving my explicit consent to share my private financial information with third parties. 
o By refusing to produce such evidence within the legally required timeframe, XXXX is in clear violation of consumer protection laws and fair business practices. 
o XXXX has reported adverse credit information against me without lawful authority or proper verification. 
o My estate has never granted XXXX permission to disseminate or use my personal information for such purposes, and they have ignored my certified notices disputing this action. 
o As XXXX has defaulted in responding to my legal notices, their continued reporting constitutes willful defamation and financial harm, subjecting them to statutory damages. 
o XXXX has assessed fraudulent fees despite the account being inactive and inaccessible to me for an extended period. 
o Their failure to provide a working card while continuing to charge fees and penalties is a deceptive business practice under the Arizona Consumer Fraud Act.

Given XXXX  continued failure to comply with lawful demands, I am DEMANDING the following remedies : 1. Immediate removal of all negative credit reporting associated with this fraudulent and improperly maintained account. 2. A full forensic accounting and audit of th
e account, along with the production of all original contracts bearing my wet signature.

3. Immediate cessation of all further collection activities and financial penalties imposed on the account.

4. Compensation of {$100000.00} for damages resulting from XXXX fraudulent actions, unlawful reporting, and willful misconduct.

5. Legal action against XXXX by your office to ensure compliance with Arizona consumer protection laws and federal credit reporting statutes. 
The time for XXXX to respond has expired, and their refusal to cure their faults within the statutory period serves as an admission of their unlawful conduct. I DEMAND your office to intervene immediately to ensure justice is served and that XXXX is held accountable for their deceptive and unfair practices. 
Thank you for your prompt attention to this matter. Please confirm receipt of this complaint and advise on the next steps in pursuing legal action against XXXX. 
Sincerely, Authorized Representative for XXXX XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation