Consumer complaint received 2026-01-01 00:00:00
Product: Debt collection — Other debt
Issue: Took or threatened to take negative or legal action — Seized or attempted to seize your property
Company: Tesla, Inc.
State: FL

Complaint narrative:
I am a victim of identity theft and am filing this complaint regarding Tesla , Inc.s mishandling of my financial account information, inaccurate reporting, and failure to correct known errors after repeated notice.

Tesla allowed unauthorized access to my Tesla account and associated financial information without my consent or authorization. Despite being notified multiple times that my account was compromised and that I was a confirmed victim of identity theft, Tesla failed to take corrective action. Tesla continued to maintain a compromised Bluevine Checking account ending in XXXX and a compromised email address ( XXXX ) linked to my Tesla account and a leased vehicle with XXXX ending in XXXX. 

As a result of Teslas failure to safeguard my personal and financial information and failure to remediate known compromises, fraudulent activity occurred using my personal information, including an additional vehicle being obtained without my authorization. Tesla also double-charged me monthly on the vehicle lease due to its own internal errors and failed to issue refunds or conduct a proper investigation after being notified.

Tesla further provided inaccurate and misleading information in its reporting, including misclassification of the vehicle as a business vehicle, which contributed to additional financial harm and fraud. Tesla changed the vehicle PIN and removed my accounts association with the vehicle without authorization while simultaneously continuing to demand payments and failing to provide accurate account information, meaningful updates, or refunds.

The vehicle was leased from Tesla , Inc. in XXXX XXXX XXXX, Florida. Additional tax and registration errors occurred involving XXXX XXXX XXXX XXXX reporting, compounding the financial and administrative harm. Teslas actions reflect failures in account controls, dispute resolution, and accurate reporting, resulting in unauthorized charges, identity theft, and ongoing financial damage.

Tesla , Inc. also failed to meet federal tax reporting obligations related to my leased vehicle. Despite receiving monthly payments from me throughout XXXX and XXXX, Tesla failed to report the vehicle properly to the Internal Revenue Service and failed to provide any required tax documentation, including Form XXXX or other applicable reporting documents, for tax years XXXX and XXXX. 

I repeatedly requested clarification and documentation regarding tax reporting and payment records and received no adequate response. Teslas failure to provide required tax information created additional financial and compliance risk for me as a consumer and further demonstrates systemic deficiencies in Teslas account management, recordkeeping, and regulatory compliance.

This tax reporting failure occurred in conjunction with Teslas inaccurate account classification, billing errors, and identity theft-related issues and materially contributed to my financial harm and inability to accurately file and verify my tax records. 

Insurance Policy Number XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX

Company response to consumer: Closed with explanation