Consumer complaint received 2024-05-25 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Experian Information Solutions Inc.
State: CA

Complaint narrative:
Consumer Financial Protection Bureau XXXX XXXX XXXX XXXX, IA XXXX Re : Dispute of Inaccurate Credit Reporting by XXXX XXXX XXXX and XXXX XXXX Dear Sir/Madam, I am writing to file a formal complaint regarding the inaccurate reporting of charge-off accounts on my credit reports by XXXX XXXX XXXX and XXXX XXXXXXXX XXXX The details of the accounts in question are as follows : XXXX XXXX XXXX Account : XXXX XXXX Account Number : XXXX - Account Type : Credit Line - Balance : {$500.00} - Date Opened : XX/XX/XXXX ( XXXX )/ XX/XX/XXXX ( Experian ) - Payment Status : Collection/Chargeoff - Last Reported : XX/XX/XXXX - Date Last Active : XX/XX/XXXX ( XXXX )/ XX/XX/XXXX ( Experian ) - Date of Last Payment : XX/XX/XXXX ( XXXX & Experian ) - Comments : Charged off as bad debt, Canceled by credit grantor, Account has been closed due to inactivity, Unpaid balance reported as a loss by the credit grantor. 

XXXX XXXX Accounts : ** XXXX. Account Number : XXXX - XXXX : {$390.00} - Date Opened : XX/XX/XXXX - Payment Status : Collection/Chargeoff - Last Reported : XX/XX/XXXX - Date Last Active : XX/XX/XXXX - Date of Last Payment : XX/XX/XXXX XXXX. Account Number : XXXX - Balance : {$1300.00} - Date Opened : XX/XX/XXXX - Payment Status : Collection/Chargeoff - Last Reported : XX/XX/XXXX - Date Last Active : XX/XX/XXXX - Date of Last Payment : XX/XX/XXXX XXXX. Account Number : XXXX - Balance : {$400.00} - Date Opened : XX/XX/XXXX - Payment Status : Collection/Chargeoff - Last Reported : XX/XX/XXXX - Date Last Active : XX/XX/XXXX - Date of Last Payment : XX/XX/XXXX I am disputing these accounts based on the following points : 1. **No Contract with Collections Company : ** I have no contractual relationship with the collections companies reporting these debts. According to the Fair Credit Reporting Act ( FCRA ) and 15 U.S. Code 1692e, debt collectors must report accurate information and must not use false, deceptive, or misleading representations. The absence of a direct contract with these collections companies invalidates the reporting of these debts on my credit report. 

2. **Continuous Reporting of Charge-off : ** The accounts have been reported as charge-offs every month for an extended period. According to IRS guidelines, an unpaid charge-off is considered income and should not be repeatedly reported. The continuous monthly reporting of these charge-offs is misleading and does not accurately reflect the true status of the debts. Under the FCRA, information reported on my credit report must be accurate and not misleading. 

XXXX. **Sale of Debt : ** The debts associated with these accounts have been sold to other companies. The original creditors should have updated the account status to indicate this change. Reporting the debts as active charge-offs after they have been sold is inaccurate and misleading. 

XXXX. **Issuance of Form 1099-C : ** I have requested Form 1099-C from the original creditors, which should have been issued to indicate the cancellation of the debts. The absence of these forms suggests that the debts should no longer be reported as active. 

I have previously disputed this matter with the credit bureaus ( XXXX, Experian, and XXXX ) and the original creditors, but the issue remains unresolved. Therefore, I am seeking the assistance of the CFPB to investigate this matter and ensure that my credit reports are corrected to reflect accurate information. 

Please find attached copies of relevant documentation, including my communications with the original creditors and the credit bureaus. 

I request that the CFPB intervenes to have these inaccurate charge-offs removed from my credit reports promptly. 

Thank you for your attention to this matter. 

Sincerely, XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation