Consumer complaint received 2024-10-28 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account status incorrect
Company: Experian Information Solutions Inc.
State: MO

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX Consumer Financial Protection Bureau XXXX XXXX XXXX XXXX XXXX XXXX XXXX Subject : Formal Dispute of XXXX Charge-Off Account on Credit Reports ( XXXX, Experian, XXXX ) Credit Reporting Agencies Affected : - XXXX  - Account # : XXXX - Status : Derogatory Charge-Off - Experian - Account # : XXXX - Status : Derogatory Charge-Off- XXXX - Account # : XXXX - Status : Derogatory Charge-Off Dear CFPB Representative, I am filing a formal complaint regarding a charge-off account reported by XXXX XXXX XXXX ( account ending in XXXX ). I am disputing this entry on my credit report as it appears across XXXX, Experian, and XXXX due to multiple inaccuracies and discrepancies. This account is reporting as a charge-off with significant inconsistencies in reporting details, which I believe to be in violation of the Fair Credit Reporting Act ( FCRA ) 15 U.S.C. 1681.

I am requesting the CFPBs assistance to investigate and correct the following discrepancies under FCRAs provisions requiring maximum possible accuracy in credit reporting ( 15 U.S.C. 1681e ( b ) ) : 1. Inconsistent Information across Bureaus : Each credit bureau reports differing dates for account opening, high balance, credit limit, and other details. These
discrepancies demonstrate that XXXX has not accurately reported this account information. For instance : - Date Opened : XXXX ( XX/XX/XXXX ), Experian ( XX/XX/XXXX ), XXXX ( XX/XX/XXXX ) - Credit Limit : Reported by XXXX and Experian as {$8900.00}, while XXXX shows {$0.00}. 
- High Credit : Experian lists a high credit of {$0.00}, while XXXX and XXXX report {$10000.00}. 

2. Account Status and Monthly Payment Inconsistencies : The account has been inaccurately marked with a XXXX XXXX monthly payment while being reported as charge-off and past due. This inaccurate monthly payment reporting misrepresents my financial obligations under 15 U.S.C. 1681s-2 ( a ) ( 1 ) ( B ) and violates FCRA standards for fair credit reporting. 

3. Charge-Off Reporting and Payment History Inaccuracy : The charge-off dates and monthly payment history listed between XXXX and Experian conflict , raising concerns regarding the consistency of derogatory mark placement. Experian reflects late payments consistently, whereas XXXX has gaps, undermining the accuracy required under 15 U.S.C. 1681c ( a ) ( 5 ).

Under these FCRA regulations, I request that XXXX XXXX XXXX  : - Conduct an investigation into the accuracy of this account 's reporting across all credit bureaus, providing correction to any inconsistencies found.

- Provide a written response detailing any findings, as required by the FCRA, and if applicable, furnish me with verification documentation confirming the legitimacy and completeness of this debt.

I also request the CFPBs assistance in urging XXXX to resolve these discrepancies promptly. I have attached copies of my credit reports from all three bureaus highlighting the inconsistencies. 

Thank you for your assistance. I look forward to a prompt response confirming the investigation and appropriate action on this matter. 

Sincerely, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation