Consumer complaint received 2025-10-23 00:00:00
Product: Debt collection — Medical debt
Issue: False statements or representation — Attempted to collect wrong amount
Company: W&A Intermediate Co., LLC
State: HI

Complaint narrative:
I am disputing a {$1000.00} medical collection from XXXX XXXX XXXX XXXX XXXX ( XXXX XXXX ) that is being reported by XXXX XXXX XXXX. The balance is wrong and includes charges for services not provided ; duplicate charges ; and facility fees that do not reflect the care received. Also, XXXX denied my application for financial assistance even though I am on disability and need financial assistance. 

Key facts and amounts : Date of service : XX/XX/XXXX ; total charges posted by XXXX were {$10000.00} with {$6500.00} in adjustments and {$2800.00} in payments, leaving {$1000.00} ( see patient statement ). 
Disputed items : ( 1 ) Two XXXX XXXX {$520.00} totalthat were never performed ; my physician approved proceeding without testing ; ( 2 ) Recovery room fee of {$1900.00} billed for 45 minutes even though I was picked up immediately after the procedure and spent only a few minutes in the area ; ( 3 ) Duplicate XXXX billed me for pathology even though I paid the independent pathology provider separately ( receipt attached ; paid XX/XX/XXXX ). 
Insurance : XXXX now claims XXXX of Arizona was billed correctly and paid on XX/XX/XXXX ; earlier communications referenced XXXX of Illinois ; this inconsistency contributed to the dispute. 

Timeline of my actions and the companys actions : XXXX : XXXX sent statements ; final notice dated XX/XX/XXXX. 
XX/XX/XXXX : XXXX placed account with XXXX XXXX XXXX  Accounts. 
XX/XX/XXXX : I sent XXXX XXXX XXXX  a written dispute ; XX/XX/XXXX XXXX XXXX XXXX acknowledged receipt but did not resolve the errors. 
XX/XX/XXXX : XXXX pulled the account from XXXX & XXXX ; XX/XX/XXXX placed it with XXXX XXXX XXXX  ; XXXX initial notice is dated XX/XX/XXXX listing {$1000.00}. 
XX/XX/XXXX : I submitted an online dispute to XXXX ; I received no meaningful validation or correction ; the collection remained. 
XXXX : I requested XXXX financial assistance ; XX/XX/XXXX : I formally applied ; denied for being outside XXXX  XXXX window, even though I was never clearly informed of assistance while actively disputing charges. 
XX/XX/XXXX : XXXX  letter stated charges were supported ; said XXXX XXXX test was adjusted on XX/XX/XXXX ; maintained coding was correct ; confirmed placements with XXXX XXXX XXXX and XXXX. 
XX/XX/XXXX : I filed a detailed dispute through the Arizona Attorney General. 
XX/XX/XXXX : XXXX  follow-up letter stated the second XXXX test would be adjusted as well ; claimed financial-assistance language appeared on billing statements ; said XXXX Arizona was billed but if you look at one of the bills I attached in the documents section it says XXXX Out Of State. The procedure was done in Arizona. So if the procedure was done in Arizona and XXXX Arizona was billed then why would it say XXXX  Out of State XX/XX/XXXX : My credit report still shows XXXX XXXX XXXX {$1000.00} in collections ; it appears no XXXX test adjustments were actually applied ; the full amount is still reported and now seriously damaged my credit by 100 points. 

The debt collector is attempting to collect the wrong amount ; XXXX acknowledged at least part of the bill was wrong, yet the collection remains unchanged. I requested validation and itemization multiple times ; I provided proof that XXXX  was paid ; I asked for corrections and applied for financial-assistance reconsideration given XXXX  communication delays ; none of this has been reflected in the balance or the credit reporting.

Company response to consumer: Closed with non-monetary relief