Consumer complaint received 2024-12-30 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: Experian Information Solutions Inc.
State: GA

Complaint narrative:
I am writing to file a formal complaint regarding inaccurate and misleading information being reported on my credit report for account XXXX by XXXX XXXX XXXX. After thoroughly reviewing the account details and the laws governing credit reporting, I have identified multiple violations of the Fair Credit Reporting Act ( FCRA ) and potentially other applicable laws. 

The details of this account as reported are as follows : Account Type : Revolving Account Status : Derogatory Balance : {$0.00} Payment Status : Collection/Charge-Off High Credit : {$0.00} Credit Limit : {$10000.00} Date Last Active : XX/XX/XXXX Date of Last Payment : XX/XX/XXXX Comments : Purchased by another lender. Unpaid balance reported as a loss by credit grantor. Sold to : XXXX XXXX. 
Based on this information, I have identified the following violations : 1. Misleading Reporting of Account Status ( FCRA 1681s-2 ( b ) ) The account is being reported as a " Collection/Charge-Off '' while also showing a balance of {$0.00} and being marked as sold to XXXX XXXX. Reporting a {$0.00} balance alongside a charge-off is misleading and does not reflect the accurate current status of the account. Since the original creditor no longer owns the debt, the account should reflect its accurate disposition, such as " Sold '' or " Transferred. '' 2. Incomplete Reporting of High Credit ( FCRA 1681e ( b ) ) The " High Credit '' field is reported as {$0.00} despite the account having a credit limit of {$10000.00}. This is incomplete and inaccurate, as the " High Credit '' should reflect the highest balance ever owed on the account. 

XXXX. Conflict Between Payment Status and Comments ( FCRA 1681s-2 ( a ) ( 2 ) ) The payment status is reported as " Collection/Charge-Off, '' but the comments state that the account was " Purchased by another lender '' and " Sold to : XXXX XXXX. '' These conflicting remarks create confusion about the accounts status and may lead to incorrect assumptions by creditors or lenders. 

XXXX. Potential Re-aging of Debt ( FCRA 1681c ( a ) ( 4 ) ) The Date of Last Payment is reported as XX/XX/XXXX, yet the Date Last Active is listed as XX/XX/XXXX. If no payments or activity occurred after XX/XX/XXXX, the Date Last Active may have been improperly updated, which could extend the reporting period of this negative item beyond the seven-year limit allowed under the FCRA. 

XXXX. Lack of Transparency in Payment History ( FCRA 1681g ) The account 's payment history is incomplete and only reflects " CO '' ( Charge-Off ) for a limited period. The FCRA requires that credit reporting be complete and transparent. Without a full payment history, it is impossible to verify the accuracy of the accounts reporting. 

XXXX. Duplicate Reporting of Debt ( FCRA 1681s-2 ( a ) ( 1 ) ) If XXXX XXXX is also reporting this debt separately, it may result in duplicate reporting of the same obligation. This would constitute inaccurate reporting and a violation of the FCRA. 

Request for Resolution- Please remove this inaccurrate debt from my credit report it is false and misleading.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation