Consumer complaint received 2025-11-14 00:00:00
Product: Debt collection — I do not know
Issue: Attempts to collect debt not owed — Debt is not yours
Company: Resurgent Capital Services L.P.
State: MO

Complaint narrative:
This statement describes fully and in detail what occurred regarding the derogatory and collection account reported by LVNV Funding LLC, which appears on my credit report under the identifier XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. This account is listed as a Collection/Chargeoff and marked as derogatory. It reflects a past-due balance of {$770.00}, but no documentation of the original debt, chain of ownership, or contractual agreement has ever been provided to me by LVNV Funding , the original creditor, or any collection agency associated with this tradeline.

The appearance of this account on my credit report, combined with the failure of LVNV Funding and the credit bureaus to validate or verify the information, has caused significant financial and emotional harm. The continued reporting of this unverified account violates multiple provisions of the Fair Credit Reporting Act ( FCRA ) and the Fair Debt Collection Practices Act ( FDCPA ).

The narrative below details : how the account was discovered, what actions I took, how LVNV Funding and the credit bureaus responded, what violations occurred, and the damages caused by the improper reporting of this account.

1. Discovery of the LVNV FUNDING Account on My Credit Report While reviewing my credit report, I noticed that LVNV Funding LLC was reporting a derogatory collection account with the identifier XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. This caught my attention immediately for several reasons : I did not recall owing a debt to LVNV Funding LLC.

I had never received any original documentation from LVNV Funding regarding this alleged debt.

There was no notice of assignment or transfer from the original creditor.

The account appeared without any prior communication, validation notice, or opportunity to dispute before reporting.

LVNV Funding LLC is known as a debt buyer, not an original lender. This means that any debt they report must be supported by : A valid chain of title Original signed contract Itemized ledger Documentation proving ownership At the time of discovery, none of these documents had been provided to me.

2. LVNV Funding Is Reporting a Debt With No Proven Origin or Documentation Debt buyers like LVNV Funding typically purchase large portfolios of charged-off accounts for pennies on the dollar. However, debt buyers often receive no original documentsonly spreadsheets containing limited data.

It became immediately evident that the LVNV Funding account on my report lacked : A. A Signed Contract or Application From Me LVNV Funding has never provided : A signed credit agreement A loan application Any document bearing my signature A bill of sale listing my specific account Any original creditor contract Without a signed contract, LVNV can not legally verify I ever owed this debt.

B. A Full Payment History or Itemized Statement There has been no : Ledger of charges Listing of payments Interest/fee calculations Monthly statements Original creditor billing records Without these, the amount reported is speculation, not verified debt.

C. Chain of Assignment or Title Debt buyers must produce a complete chain of assignment showing : Original creditor Subsequent owners LVNV Funding LLC LVNV Funding has never provided : Assignment contracts Forward Flow Agreements Purchase agreements Evidence of legal title to the debt Without this chain, LVNV can not prove the debt belongs to them.

D. Accuracy of the Data Reported There are discrepancies across : Dates Balances Status codes Reporting periods This violates FCRA 607 ( b ).

3. No Validation Was Ever Provided Even After Multiple Disputes After discovering this account, I immediately exercised my rights under the FCRA and FDCPA. I submitted disputes to : TransUnion Experian Equifax And I specifically requested from all three bureaus and LVNV Funding the following : My validation requests included : What method of verification was used?

What documents were provided by LVNV Funding?

What data source verified this information?

Was this verified using e-OSCAR or manual review?

If electronic, provide documentation proving the validation source and chain of custody.

What law authorizes continued reporting without original documentation?

LVNV Funding did not provide any : Contracts Statements Assignment documents Validation notices Proof of ownership Explanation of the method used This violates : FDCPA 809 ( b ) must provide validation FCRA 623 ( b ) must investigate disputes FCRA 611 ( a ) bureaus must reinvestigate disputes No documentation = no verification.

4. Credit Bureaus Failed to Conduct a Lawful Investigation Each bureau returned a generic form letter stating : The account has been verified and will remain on file.

This response violated several sections of the FCRA because : A. No Method of Verification ( MOV ) Was Provided Under FCRA 611 ( a ) ( 6 ) ( B ) ( iii ), the bureaus must describe the procedure used to verify the accuracy.

NONE provided : What documents were reviewed Whether documents existed at all Who verified the account When verification occurred B. Verification Was Likely Done Using e-OSCAR e-OSCAR dispute verification uses : Numeric codes No documents No human review No validation No proof This does not satisfy the requirement for a reasonable reinvestigation.

C. No Investigation Was Done With the Original Creditor LVNV Funding is not the original creditor. The bureaus never investigated beyond LVNVs electronic code response.

D. Disputed Information Was Not Marked as Disputed Under FCRA 623 ( a ) ( 3 ), furnishers must report disputes.

LVNV did not.

This misleads lenders and causes additional harm.

5. LVNV Funding Failed to Provide Initial Communication or a Debt Validation Notice Under FDCPA 809 ( a ), debt collectors must send a validation notice within 5 days of initial communication.

LVNV Funding : Never mailed a validation notice Never provided an opportunity to dispute the debt Never provided my rights under FDCPA Immediately reported to bureaus without notice Initiated collection activity through credit reporting without validation This is a direct violation of federal law.

6. Harm Caused by the Improper LVNV Funding Reporting The continued reporting of this unverified and inaccurate LVNV Funding account has caused significant financial and emotional harm, including : A. Damage to My Credit Score Collection accounts are one of the most damaging entries on a report. This LVNV tradeline significantly lowered my credit score.

B. Denials of Credit Applications Credit applications were denied due to this collection appearing as unresolved.

C. Increased Interest Rates When credit was extended, interest rates were substantially higher.

D. Difficulty Obtaining Auto or Personal Loans Financial institutions consider debt buyer collections as severe derogatories.

E. Emotional Distress Repeated disputes with no results caused frustration, XXXX, and disruption of financial plans.

F. Out-of-Pocket Expenses I paid for certified mail, printing, and credit monitoring due to LVNVs improper reporting.

The harm continues as long as this account remains unverified. 
7. Violations of Federal Law by LVNV Funding LLC LVNV Funding violated multiple laws, including : A. FDCPA Violations 807 ( 2 ) false representation of debt 808 unfair practices 809 ( a ) failure to send validation notice 809 ( b ) continued collection without validation B. FCRA Violations 623 ( a ) ( 1 ) furnishing inaccurate information 623 ( a ) ( 3 ) failure to mark account disputed 623 ( b ) failure to investigate disputes C. Unlawful Debt Collection Through Credit Reporting Credit reporting is a collection method. Reporting without validation violates the FDCPA.

8. Violations of Federal Law by the Credit Bureaus The credit bureaus violated : A. FCRA 611 ( a ) Failure to Reinvestigate No real investigation occurred.

B. FCRA 611 ( a ) ( 6 ) ( B ) ( iii ) Failure to Provide Method of Verification MOV was not provided, despite explicit request.

C. FCRA 607 ( b ) Failure to Ensure Maximum Possible Accuracy Inconsistent data across bureaus shows a lack of accuracy procedures.

D. FCRA 611 ( a ) ( 5 ) Failure to Delete Unverifiable Information LVNV provided no documentation, yet the bureaus kept the account.

9. Why LVNV Funding Can not Legally Report This Account Under federal law, LVNV Funding can not report a collection account unless : They own the debt They can prove ownership through documents They provide original contract They maintain accurate records They validate the debt upon request LVNV Funding has failed to prove : Ownership Balance accuracy Origination Assignment Data accuracy Therefore, the account is legally unverifiable and must be removed.

10. Summary of What Happened To summarize : LVNV Funding LLC is reporting a derogatory collection account for {$770.00}.

I disputed the account, requesting documentation and verification.

LVNV Funding provided no documents.

No validation notice was ever sent to me.

The credit bureaus did not conduct a proper reinvestigation.

My request for the method of verification was ignored.

The account was not marked as disputed.

LVNV Funding did not prove ownership of the debt.

LVNV Funding did not provide a signed contract.

LVNV Funding did not provide itemized statements or a chain of assignment.

The account is inaccurate, unverified, and unproven.

The continued reporting violates the FCRA and FDCPA.

I have suffered financial and emotional harm as a result.

Company response to consumer: Closed with explanation