Consumer complaint received 2025-07-30 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: GOLDMAN SACHS BANK USA
State: NJ

Complaint narrative:
ACOUNT XXXXXXXX XXXX XXXX XXXX XXXX FACTS AND LEGAL BASIS XXXX. The account was charged as a " charge-off '' on XX/XX/year>, with a final balance of {$9700.00}, as confirmed by the bank itself. 
XXXX. Goldman Sachs claims to have validated the debt by sending : o The Apple Card Customer Agreement. 
o XXXX account statements. 
However, this documentation does not constitute sufficient legal verification under the FCRA, nor does it guarantee the accuracy of the information reported. 
FAULTS COMMITTED BY GOLDMAN SACHS BANK USA XXXX. Failed to submit complete verification evidence under the FCRA Under 15 U.S.C. 1681i ( a ) and 1681s-2 ( b ), all disputed debt must be accurately verified before further reporting. Goldman Sachs has not provided any of the following mandatory tests : Copy of the contract with a traceable electronic signature, including : o IP address, geographic location, timestamp, and device authentication. 
Legal proof that the bank had express authorization to share and report the debt to third parties. 
Exact breakdown of the reported balance, with calculation formula : interest, penalties, hidden charges, credits. 
Proof of having ensured maximum accuracy in the report, pursuant to XXXX U.S.C. 1681e ( b ).

Copy of legal notices sent pursuant to 15 U.S.C. 1681m ( a ) regarding adverse use of my credit information.

Record of effective delivery of the alleged email reminders.

2. They have not issued Form 1099-C, despite the charge-off The bank acknowledges that the debt was charged off, but has not issued Form 1099-C.

This contradicts the guidelines of the Internal Revenue Code ( IRS ), which requires issuing 1099-C when a debt is canceled.

This contradiction between the financial statement and tax obligations generates legal ambiguity and falsehood in the report. 
XXXX. Infringement of the principle of precision and updating Goldman Sachs claims that it reports accurately, without having provided reliable proof of the exact accounting calculation of the reported balance or evidence that the information was reviewed prior to each update. 
This constitutes a direct violation of 15 U.S.C. 1681e ( b ) ( accuracy and timeliness of information ). 
XXXX. They hide essential evidence of consent and legality No confirmation of my consent to share financial data under the Gramm-Leach-Bliley Act ( GLBA ) was submitted, which is required before transmitting information to third parties. 
No clear opt-out option was offered for reporting under the Financial Privacy Principles. 
I REQUEST THE CFPB : XXXX. To order Goldman Sachs Bank USA to immediately remove the Apple Card account from all of my credit reports, including Experian, Equifax, TransUnion, and XXXX. 
XXXX. That requires the bank to present the following evidence, under affidavit : o Original contract signed electronically, with full traceability.

o Audit-certified accounting history.

o Record of effective delivery of each notice sent.

o Legal justification for why 1099-C has not been issued.

o Evidence of compliance with the FCRA, GLBA, and TILA. 
XXXX. That the CFPB initiate a regulatory audit and investigation into Goldman Sachs ' validation, notification, and reporting processes, given the possibility of systematic non-compliance.

Company response to consumer: Closed with explanation