Consumer complaint received 2024-05-25 00:00:00
Product: Money transfer, virtual currency, or money service — Mobile or digital wallet
Issue: Unauthorized transactions or other transaction problem — 
Company: Paypal Holdings, Inc
State: NJ

Complaint narrative:
***FOLLOW-UP TO CASE # XXXX. NOT A DUPLICATE COMPLAINT EITHER ; PLEASE RESPOND AND DO NOT CLOSE*** PayPal you are XXXX liars. And you make no sense in what you say. You said I created an account half the time then say it was stolen identity. Let me be very clear to you. I NEVER CREATED A PAYPAL ACCOUNT. I have submitted ample proofs to you starting in late XXXX indicating that I dont use any other money transfer service either. You need to refund me the money for all XXXX transactions. Your back-end team has confirmed with me by calling me on what the thief had registered/input as my phone number. However, they can not initiate for some reason, but empathized and heard my vocalized points by stating I wasnt responsible for anything. From banks to the chief police detective in my town to merchants among other applicable parties, each had confirmed truth in what Im saying. As an example, there are ample charges for XXXX, meaning they would be listed on my XXXX XXXX since I use XXXX devices. No charges were made from late XXXX when this account was created to the date the last charge was made. Validating that ONCE AGAIN, I DID NOT MAKE ANY OF THESE TRANSCATIONS. I am not sure what you mean by phone calls. Ive never phoned you during the time you mentioned, especially with directly giving you my SSN. That should have only been listed in the police report you received from me. Do you understand how much youre lying and how much Ive caught you in numerous loopholes? This is theft. You are alluding that stuff, for a lack of better word, has happened but can not substantiate with any proof. Meanwhile, everything Ive sent to you has proven my claims that I never created a PayPal account as well as make all of these XXXX transactions ; I didnt even make XXXX. The chief police detective has also spoke with you and confirmed that a thief made this account. They were apprehended and even made headlines in my town. If you think Im lying, contact my police chief detective who has been helping me with this. As far as PayPal claims go, I never opened XXXX. I just relayed information to you indicating the problem at hand. Moreover, you say youve been sending emails but Ive not even received XXXX from you guys. And you didnt prevent fraud because you allowed these scammers to gain access to my bank/personal information and not ensure the safety of PayPal system because they made XXXX transactions total on the account they created. So definitely stop with that nonsense ; its not true once again. I am not providing any more personal information because that violates basic amendments rights of this country. I wish to continue to not use PayPal or endorse any of my personal information as part of your data. That should not be asked as a question to get refunded, especially considering the police report filed addresses everything. And Ive read the 180 day protection. The criteria does not even apply to these XXXX transactions because that is only for items not received or being substantially different that what was requested. Of course, that does not apply to me. It definitely feels like youve not read this. These past complaints you are regurgitating information even though I clarify that youre wrong so as to be more transparent. Im not sure why youre conveniently ignoring it. There is nothing my bank or any other parties can do anymore. Everyone, including your higher ups at your back-end team over the phone ( non-technically/customer service support ) has been on my side indicating you owe me money. I need the {$870.00} back. I will not stop fighting this because that is my money I never consented to be linked as part of your platform.

Company response to consumer: Closed with explanation