Consumer complaint received 2025-03-04 00:00:00
Product: Debt collection — Private student loan debt
Issue: Communication tactics — Frequent or repeated calls
Company: Central Portfolio Control Inc.
State: MO

Complaint narrative:
XX/XX/XXXX - Contacted the school was looking for an online school to take classes for XXXX  to get bachelors in the end. I chose XXXX XXXX also known as XXXX XXXX. Single mom so had to find something online I could do at home. School recruiters were pushy and pressuring you to make a decision fast and posted on their website the amount of the normal XXXX  year degree for the online school. What was posted and what they eventually charged were XXXX different things. 

Before I started school in XXXX of XXXX I received my packet with all info in it at the time " electronically '' and it showed they took my XXXX XXXX for XXXX. But still were trying to charge me XXXX and on top of that another XXXX private loan from the school that they said they had to take out. They added in a ton of non-applicable charges like room and board and actual books and supplies. Everything was online and never set foot into a physical school. I had back then talked to recruiter, their manager, and my loan service provider to complain about all these extra charges and to get them to send me the transcripts on all of this. Didn't ever get anything from them. 

Going through the " school '' went okay. Teacher led classes via the internet, but a lot of on you own learning. Fast forward to XXXX graduation. Right after I " graduated '' the phone calls started on the private loan immediately. Around XXXX of XXXX. As a single mom of XXXX kids with a degree that most people seem to question. Their high turnout for great paying jobs and the help in aiding to find them or to give any positive helpful feedback to prospective employers was not what was promised. I had to set up XXXX payments a month but had to re up that every XXXX  months for many years. So paid into them from XXXX to XXXX religiously close to altogether around XXXX. Then they called up said I still owed XXXX and offered to cut that nearly to a third of what I supposedly owed but still single mom and didn't have that type of money to throw around. 

So, then they started calling constantly XXXX of XXXX about making way higher payments, and they could no longer accept the lower payment. Wanted XXXX a month payment. No negotiations on a loan payment plan they allowed me to do for years. I then come to find out that the school lost their accreditation sometime in XXXX because of erroneous and fraudulent actions towards prospective and current students. Then started receiving calls and letters saying that if I didn't clear up the balance or make acceptable payments, and that they would put it on my credit record. They never even added this to my credit record in the beginning to show payment history. Come to find out that the CEO of this company had left in XXXX, but not before he sent all the unpaid " loans '' for thousands of students to multiple collection agencies. And that was the loan that the school took out which I was paying them directly for. 

I never heard from them about it again. Yet fast track to XXXX of XXXX and guess what popped up on my credit report XXXX  years later a collection for XXXX for the " remaining balance '' from XXXX XXXX XXXX whom I have never spoke to and have had the same phone number for over 16 years. They haven't even attempted collection calls to me. So needless to say this loan to me was fraudulent under the way it came to be how the company was fraudulently which you can see in this link https : XXXX XXXX in all, I am needing to figure out how to get this off my credit report and dispute this with whomever I need to. Federal government the last part of XXXX XXXX has cancelled student debt on the federal side and just got my discharge letter for that thank goodness. Now to figure out this monkey on my back. If there is anything that can be done I would like to know. 

Thank you for your time and reading my complaint against this company. Good thing no one can get scammed by them ever again.

Company response to consumer: Closed with explanation