Consumer complaint received 2025-08-16 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: VA

Complaint narrative:
I am filing under FCRA 611 ( 15 U.S.C. 1681i ) regarding charge-off and collection tradelines on my TransUnion report that are inaccurate and/or not fully verified. I uploaded highlighted report pages ( name, account XXXX last-XXXX, status, balance, key dates ). Please conduct a reasonable reinvestigation and delete or correct any item that can not be verified with original-source documentation, including accurate XXXX, proper status/remarks ( e.g., transferred/sold with {$0.00} after sale ), and no duplicate balance between an original creditor and a related collection. 

Personal information corrections ( keep current, remove non-current ) : Current legal name ( keep ) : XXXX XXXX XXXX Current address ( keep ) : XXXX XXXX XXXX XXXX, XXXX, VA XXXX Remove these name variations ( as shown ) : XXXX XXXX XXXX Remove these former addresses ( as shown ) : XXXX XXXX XXXX XXXX XXXX XXXX XXXX  XXXX DC XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, VA XXXXXXXX XXXX XXXX XXXX XXXXXXXX, XXXX XXXX VA XXXX XXXX XXXX XXXX XXXX XXXX, VA XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, VA XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX VA XXXX XXXX XXXX XXXX XXXX, XXXX XXXX VA XXXX XXXX XXXX Ct, XXXX XXXX VA XXXX Remove these former employers ( as shown ) : XXXX XXXX XXXX XXXX ( XX/XX/XXXX ) XXXX XXXX XXXX XXXX ( XX/XX/XXXX ) B. Collections verify or delete ( Require original agreement, itemized accounting, and chain of custody from the original creditor to the present furnisher ; delete if unverifiable. ) XXXX XXXX XXXX XXXX Acct XXXXXXXX XXXX XXXX Original creditor : The Ashtons Balance : {$2800.00} Key date ( s ) : Updated 07/22/2025. 
Issue ( XXXX ) : Unverified balance ; no itemization ; chain of custody not provided ; ownership unproven. 

XXXX XXXX XXXX Acct XXXX * * Original creditor : XXXX  Balance : {$440.00} Key date ( s ) : Opened XX/XX/XXXX ; Updated XX/XX/XXXX. 
Issue ( s ) : Unverified balance ; no itemization ; chain of custody not provided ; ownership unproven. 

XXXX XXXX Acct XXXXXXXX XXXX XXXX  Original creditor : XXXX XXXX : {$540.00} Key date ( XXXX ) : Opened XX/XX/XXXX ; Updated XX/XX/XXXX. 
Issue ( XXXX ) : Unverified balance ; no itemization ; chain of custody not provided ; ownership unproven. 
( Add additional collections in the same format as needed. ) C. Charge-offs ( original creditors ) verify or delete ( Verify DOFD used for XXXX aging ; status/remarks such as Transferred/Sold, Closed, {$0.00} after sale ; and reported amounts. No late reporting after transfer/sale. ) XXXX XXXX Acct XXXX * * Status : Charge-off CO/Balance : {$440.00} Opened : XX/XX/XXXX DOFD/Last delinquency : not shown. 
Issue ( s ) : DOFD/aging unclear ; potential non-zero balance after sale ; possible late marks after transfer ; inconsistent remarks. 

XXXX XXXX Services Acct XXXX * * Status : Charge-off CO/Balance : {$2900.00} Opened : XX/XX/XXXX XXXX/Last delinquency : not shown. 
Issue ( XXXX ) : DOFD/aging unclear ; potential non-zero balance after sale ; possible late marks after transfer ; inconsistent remarks. 

Attachments : Highlighted TransUnion pages for all items ; government ID and current-address proof.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief