Consumer complaint received 2024-01-08 00:00:00
Product: Debt collection — Medical debt
Issue: Written notification about debt — Didn't receive enough information to verify debt
Company: W&A Intermediate Co., LLC
State: NJ

Complaint narrative:
At sometime in early XXXX, I received a call from a group called Wakefield and Associates claiming that I owed them money. Confused, I requested a letter be sent to me validating the debts. On XX/XX/XXXX I received XXXX documents from Wakefield and Associates claiming I owed money for XXXX procedures I don't remember receiving on XX/XX/XXXX for XXXX XXXX 

The procedures are a XXXX Exam ( {$990.00} ), a XXXX XXXX XXXX XXXX ( {$180.00} ) and an XXXX XXXX ( {$240.00} ). The letters were dated XX/XX/XXXX and XX/XX/XXXX. I have attached a copy of the XXXX documents below along with the letter that accompanied them. 

I immediately called XXXX, and despite providing all the information presented in these documents, they could not find any outstanding bill for me. I also have no record of these bills ever being sent to me originally, either physically or electronically. Fearing that this debt may be fraudulent or a mistake, I sent a letter to Wakefield, in which I asked for XXXX pieces of information I believe I am owed under the Fair Debt Collection Practices Act. I have enclosed a copy of that letter below, but the relevant information I have asked for was : 1. the amount of the debt ; 2. the name of the creditor to whom the debt is owed ; 3. verification or copy of any judgment ( if applicable ) ; including documentation that verifies that I owe the debt, such as a copy of the original contract. 
4. proof that you are licensed to collect debts in New Jersey ; including the date of the license, license number, and the state agency that issued the license as well. ( The original letter did not contain New Jersey information ) 5. proof of the last payment made on the account in the form of a copy of the last billing statement sent by the original creditor. 

Several days ago, on XX/XX/XXXX, I opened a letter from Wakefield " responding '' to my request for information. The only information they provided was the original creditor. They gave no proof of items XXXX, XXXX or XXXX. This letter also references a letter sent to me on XX/XX/XXXX, but I have not received any other communication from Wakefield. 

Furthermore, in this time I have once again followed up with the billing departments for XXXX XXXX. They have confirmed on several occasions that they have no record of any outstanding payment that has been sent to collections that correlates with my name, the date, the provider, or the account numbers Wakefield provides. I have thus been completely unable to find even a single scrap of evidence confirming that I owe what Wakefield says I owe, and their refusal to provide me with any additional evidence has me feeling uneasy about the legitimacy of this debt. As such I formally request the CFPB get involved as I feel like I have taken all the steps I am capable of at this time. I also feel the need to mention that I still have a mark against my credit for this debt, despite the ( in my opinion ) complete lack of evidence of its legitimacy.

Company response to consumer: Closed with explanation