Consumer complaint received 2024-12-10 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: LEXISNEXIS
State: TX

Complaint narrative:
I have tried opening a bank account a few times now, and each time It's being Declined. For one, It's saying that they are attempting to use public information from XXXX, and XXXX tells me they pull their public information from LexisNexis. Each time it gets denied, stating that the score on LexisNexis is not sufficient, that Retail information is reported. Which would be fraudulent information apparently. I am a victim of Identity Theft, and I never Authorized anyone to access my LexisNexis Report. When I requested my consumer report/Disclosure, I was told they would mail me a copy within a few weeks and I never received anything by mail NOR Email. I put my correct address in. I have filed a police report, and Identity Theft Affidavit. XXXX XXXX, and XXXX Bank both tell me they opened fraudulent bank accounts, along with XXXX XXXX XXXX XXXX. Stating they pulled public information ( Fraudulent information ) From LexisNexis. I have never owned any phone number ( XXXX ) Or Similar. I have never lived at XXXX XXXX, Nor XXXX XXXX, Nor XXXX XXXX. I believe LexisNexis XXXX have put a security freeze on my credit profile at XXXX time, but I am not sure what the Pin Number is because I never received XXXX. I have lived at my Current Address since XXXX I am not sure where they are gathering the false public information. However they should not associate information to me that is fraudulent. As a Result of Identity Theft. LexisNexis was made aware, and I believe they XXXX have used a fraudulent email address prior to send information to, but it clearly doesn't match my email address. LexisNexis, Needs to stop reporting false information. They have several Fraudulent Inquiries ( Retail Inquries ) Fraudulent Credit Cards listed, and XXXX XXXX, along with Fraudulent Deposit Accounts listed. I want a copy of my report, as I requested and XXXX Score. I also want the fraudulent accounts blocked that were opened due to identity fraud, and I want the XXXX XXXX removed. I do not have the PIN. I have attached a Police Report, and Identity Theft Affidavit. Please review and Mail me a copy of my report, along with email me a copy of both XXXX and score. Lastly they are reporting on my public records an accident as FAULT. I have never had any accidents AT FAULT. Yet XXXX stated that LexisNexis is reporting this information from XXXX. I contacted XXXX XXXX, they advised I was never at fault. I have not had any at fault accidents. I was Rear Ended on a High-way From a Teen a few years ago. This teen was using a learners permit with his girlfriend in the car also underage. He Rear-Ended me. The XXXX then attempted insurance fraud by saying his mother was in the car, and she was not in the car. Therefore the Arbitrator stated it was not my fault, I was actually rear ended on the XXXX XXXX. This is not considered at my fault. XXXX Is falsely reporting it as XXXX XXXX when it was actually their clients fault. I was never found at fault. I want this information that is being falsely reported by LexisNexis Removed as well.

Company response to consumer: Closed with non-monetary relief