Consumer complaint received 2024-11-06 00:00:00
Product: Checking or savings account — Savings account
Issue: Managing an account — Funds not handled or disbursed as instructed
Company: CITIZENS FINANCIAL GROUP, INC.
State: NJ

Complaint narrative:
There is a long list of problems associated with XXXX and her daughter XXXX XXXX XXXX account. You have to see and read this shortly. XXXX XXXX XXXX and her daughter XXXX XXXX have a large sum of stolen money in their bank accounts at XXXX, XXXXXXXX XXXX Citizensbank, and XXXX XXXX XXXXXXXX that they have stolen from me. They are placing illegal money into several different accounts. My XXXX XXXX XXXX  XXXX used tools and other objects to steal the totes full of money and burglarize our home. We did not authorize him to steal money. When my father got sick, and went into the XXXX XXXXXXXX went to the home and stole his keys, from my previous home, on XXXX XXXX XXXX, in XXXX, NJ. XXXX XXXX XXXX has stolen money from accounts which originally belonged to my father and I at XXXX XXXXXXXX XXXX and XXXX XXXX  They stole bags of money. I was supposed to inherit this money. XXXX XXXX dollars was stolen from my home. It belonged to my father and I. The account number at XXXX XXXX ended in XXXX and the account number at XXXX XXXX ended in XXXX and XXXX. He also had money at the XXXX XXXX XXXX in XXXX, NJ. My father and I would always go there to get money. My father had won lawsuits, has worked double shifts at XXXX XXXX XXXX, won a XXXX dollars at XXXX and we have won three accident lawsuits. The money was stolen in XX/XX/year>. She took bags of money from my home, on XXXX XXXX XXXX, in XXXX, NJ. There are surveillance cameras near my home. The police in XXXX, NJ have been notified. I am going to notify them again. She has no tax records or proof where she got the money from at this time. I have a court case filed, as well, in XXXXXXXX XXXX XXXXXXXX XXXX. XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, NJ who plans to steal the money. This officer from XXXX, NJ and XXXX XXXX were hacking my mothers phone and XXXX XXXX XXXX Her phone would overheat and she eventually died. He plans to XXXX XXXXXXXX as well. I do not have any money since my mothers death this month. I am struggling to make ends meet. I am on the verge of homelessness.I have several credit card bills and other fees to pay. XXXX XXXX XXXX XXXX. A housing manager, XXXX XXXX, from XXXX Housing Authority is also trying to steal XXXX money with a spoofed number. XXXX account should be blocked. A woman named XXXX XXXX and an XXXX in XXXX, NJ who is XXXX XXXX XXXX, has relatives who had my mother XXXX in XXXX, NJ, at medical facilities, because of this stolen money. XXXX did not like my mother very much. She has robbed our life savings. If you have any other questions, let me know. XXXX account shows a drastic change from XX/XX/year> to now. The bank should reverse some of her money because some of the interest is owed to the XXXX XXXX XXXXXXXX. Basically, she has stolen money and interest has accrued on the account. The officer and XXXX XXXX have also caused a XXXX XXXX XXXX XXXX  from hacking my phone. The phone would get hot and XXXX XXXX because they were jealous of me and this officer was XXXX XXXXXXXX XXXX. He wanted to harm me. My mother has also passed away because of this hatred and I miss her very much. She was my best friend. I also can not work at this time. And I need a really good XXXX XXXX XXXX XXXX XXXX  I hope there is a hearing soon in regards to the funds that were robbed. XXXX is probably making micro deposits to XXXX XXXX XXXXXXXX and XXXX XXXX, with the bags of money, that she has stolen. The officer in XXXX, NJ wants to steal her money if she passes away. If they do a wellness check, he can steal the money from her home.He continues to have XXXX with a theft. Whats worse, there maybe several other phone spoofers who are stealing from XXXX bank accounts. Again, this money was stolen. Maybe, your company can guide me as to what my father and I should accomplish about this matter. Consumer part 2 My father and I would like the account blocked until we have a court appearance. XXXX XXXX XXXX and others mentioned below are not good people and they are responsible for the death of my mother, XXXX XXXX, who I loved dearly. My father and I would like our money returned. We earned this money over a period of 30 years. It is not fair that XXXX has stolen it. XXXX XXXX, her brother who works at XXXX police in NJ, and her relatives, at medical facilities, in XXXX, NJ, have XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX. They spoofed our phone numbers, overheating our phones .They XXXX XXXX XXXX  and they are stealing money from my half sister, XXXX XXXX XXXX XXXX XXXX has a XXXX XXXX on XXXX XXXX, XXXX XXXX in XXXX, NJ. Her brother who works for the police station needs to be questioned. I heard that this officer even kicked his sister in the stomach to support XXXX XXXX. XXXX and XXXX are both having XXXX XXXX with this XXXX. I heard that they are both having health problems because of this officer. XXXX XXXX is also using the officers in XXXX NJ and her half brother, ( who works at the station ) ( who she has children with ) and whom she is having XXXX XXXX to steal XXXX money. XXXX, XXXX and several other women are having XXXXXXXX XXXX  with this XXXX. He is trying to have me XXXX XXXX 's brother works at XXXX police, in XXXX, NJ. The account needs to be blocked. This XXXX XXXXXXXX in XXXX, NJ, XXXX half-brother brother, who she has children with, wants to XXXX XXXX because he is dating my half-sister, XXXX XXXX who has stolen my money. She has at least XXXX of stolen money at XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. 


I hope that my father, XXXX XXXX and I are compensated. We lost a safe deposit box at XXXX XXXX as well. XXXX XXXX XXXX is not XXXX 's father and XXXX, her daughter XXXX XXXX, and each of these people and officers were responsible for my mother 's, XXXX XXXX, death. XXXX has relatives who work at the police station and at the XXXX XXXX and her brother XXXX XXXX Police ) concocted a plan to XXXX XXXX XXXX by using XXXX XXXX. XXXX was allowed to make dangerous decisions for my mother at the XXXX  and in XXXX, NJ. She suffered before she died. XXXX XXXX and the officers from XXXX, NJ continue to harass and or have XXXX XXXXXXXX XXXX with XXXX so that she passes away and the police can do a wellness check to steal my money. XXXX is very ill with serious anger and XXXXXXXX XXXX. I am on the brink of homelessness.

Company response to consumer: Closed with explanation