Consumer complaint received 2024-08-14 00:00:00
Product: Debt collection — Other debt
Issue: Written notification about debt — Didn't receive notice of right to dispute
Company: TRANSWORLD SYSTEMS INC
State: GA

Complaint narrative:
To Whom It May Concern, I am writing to formally dispute the collection account reported by " Transworld System Inc '' on my credit report and to request an investigation into their practices and compliance with federal consumer protection laws. 

1. Lack of Validation Information : According to 12 CFR 1006.34 ( b ) ( 5 ), a debt collector is required to provide validation information upon request. Despite my repeated requests, " Transworld System Inc '' has failed to provide the necessary validation information for the alleged debt. This failure to provide validation before placing the collection account on my consumer report is a clear violation of this regulation.

2. Right to Dispute : Under 12 CFR 1006.34 ( c ) ( 4 ) ( i ), consumers are entitled to dispute the validity of a debt. However, " Transworld System Inc '' has not provided me with a proper opportunity to dispute the account, nor have they acknowledged or addressed my disputes in accordance with this regulation. 

XXXX. Misleading and Deceptive Practices : I believe that " Transworld System Inc '' is in violation of the Fair Debt Collection Practices Act ( FDCPA ) by employing false, misleading, and deceptive means in their collection practices. Their conduct is not only unethical but also in direct violation of federal regulations protecting consumers from such practices. 

4. Unauthorized Reporting and Disclosures : According to 12 CFR 1006.34 ( d ) and 15 USC 1681s-2 ( a ) ( 7 ) ( A ), a collection agency is prohibited from furnishing any account to a consumer reporting agency without first providing all required disclosures. " Transworld System Inc '' has not adhered to these requirements, thereby violating my consumer rights. 

XXXX. Proof of Licensing and Bonding : Additionally, I request that " Transworld System Inc '' furnish proof that they are licensed and bonded as required by state and federal law to engage in debt collection activities. This documentation is necessary to ensure their legitimacy and compliance with legal standards. 

Request for Action : I dispute owing any and all debts to " Transworld System Inc ''. 
I request immediate debt validation, including the purchase agreement between " Transworld System Inc '' and the original creditor. 
I revoke any and all rights " Transworld System Inc '' may have to communicate with me through email, text, or phone calls. 
I request proof that " Transworld System Inc '' is licensed and bonded to collect debts. 
I request that the Consumer Financial Protection Bureau investigate this matter promptly and take appropriate action against " Transworld System Inc '' for their non-compliance with the aforementioned regulations. I also request that you assist in ensuring the removal of the disputed collection account from my credit report until proper validation and proof of licensing and bonding are provided. 

Thank you for your attention to this matter. Please confirm receipt of this letter and provide me with an update on the progress of your investigation. 

Sincerely,

Company response to consumer: Closed with explanation