Consumer complaint received 2024-09-17 00:00:00
Product: Debt collection — I do not know
Issue: Written notification about debt — Didn't receive enough information to verify debt
Company: Spring Oaks Capital, LLC
State: FL

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, FL XXXX XXXX Account number : XXXX Spring Oaks Capital XXXX XXXX XXXX XXXX, VA XXXX Dear Spring Oaks Capital, Thank you for providing the Bill of Sale, which demonstrates that you have purchased the alleged debt. However, while the XXXX XXXX XXXX shows that the debt was acquired, it does not fulfill the full requirements for validating the debt. I am now formally requesting the following additional documentation, as required by law, to properly validate the debt and demonstrate your legal right to collect : XXXX. Assignment Contract : A copy of the assignment contract between the original creditor and your agency, showing the transfer of the specific debt in question. 
XXXX. Cancellation of XXXX : Any documentation regarding the cancellation or discharge of this debt by the original creditor, if applicable. 
XXXX. Chain of Title : Complete documentation tracing the ownership and transfer of this debt, from the original creditor through any intermediary parties to your agency. 
XXXX. XXXX XXXX : Clarification as to whether there has been a judgment on this account, and if so, documentation of the judgment. 
XXXX. XXXX XXXX for the Purchased Account : The amount paid by your agency when purchasing the debt, to confirm whether the collection efforts are proportional and lawful. 
Applicable Laws for Debt Validation Under the Fair Debt Collection Practices Act ( FDCPA ), 15 U.S.C. 1692g, upon request, a debt collector is required to provide sufficient validation of the debt, including documentation that demonstrates the chain of title and legal authority to collect. The Bill of Sale alone is insufficient without providing the assignment contract and other supporting documentation. 
Furthermore, under the Uniform Commercial Code ( XXXX ) XXXX, a clear chain of title is required for the transfer or assignment of debts, particularly when the debt has been sold or transferred multiple times. 
Violation of XXXX XXXX Laws Failure to provide the requested documents violates both : XXXX. 15 U.S.C. 1692g ( b ) : The FDCPA requires debt XXXX to cease collection activities until proper validation, including proof of assignment and chain of title, is provided. 
XXXX. 15 U.S.C. 1692e : The FDCPA prohibits false, deceptive, or misleading representations in connection with the collection of a debt. Failure to provide the complete documentation implies potential misrepresentation regarding your legal right to collect. 
I expect that you will promptly provide the requested documents. Should you fail to do so within a reasonable timeframe, I will file complaints with the Consumer Financial Protection Bureau ( CFPB ), the Federal Trade Commission ( FTC ), and my state Attorney Generals office. Additionally, I will pursue any further legal remedies available to me. 
Thank you for your immediate attention to this matter. I look forward to your response. 
Sincerely,

Company response to consumer: Closed with non-monetary relief