Consumer complaint received 2025-10-03 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: PREFERRED CREDIT INC
State: MS

Complaint narrative:
Preferred Credit Inc. ( PCI ) has willfully and repeatedly violated the Fair Credit Reporting Act ( FCRA ) for over 45 years. Despite multiple disputes beginning in XXXX, before then actually. PCI continues to report inaccurate, contradictory, and misleading information across all three credit bureaus. This is my final attempt to resolve these issues directly through the CFPB before I take legal action. PCI owes me for years of violationsit should not take this long for them to do their job. I demand immediate removal, full statutory and punitive damages, and proof of compliance.| Date | Account # | Reported Status | Balance | Inaccuracy / Notes | Dispute Filed? | PCI Response XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX | Open / Secured Loan | {$2800.00} | Original account opening | N/A | N/A | | XX/XX/XXXX | XXXX | Past Due | {$2700.00} | Payment history misreported; payments ignored | XXXX | Ignored, misrepresented, or modified | | XX/XX/XXXX | XXXX | Charge-Off / Past Due | {$2700.00} | Account numbers inconsistent ; months missing ; contradictory status | XXXX | PCI modified but did not correct | | XX/XX/XXXX | XXXX | Dispute # XXXX | N/A | PCI verified as accurate but also modified logically inconsistent | XX/XX/XXXX | Denied wrongdoing | | XX/XX/XXXX | XXXX | Charge-Off / Past Due | {$2700.00} | PCI claimed nine payments totaling {$990.00} ; payment history and balances inconsistent with reports | XX/XX/XXXX | Denied violations | | XX/XX/XXXX | XXXX | Charge-Off / Past Due | {$2700.00} | PCI continues to deny all wrongdoing despite solid proof ; refuses removal or correction | XX/XX/XXXX | Claims matter closed ; will not delete inaccurate data | FCRA Violations by PCI 15 U.S.C. 1681e ( b ) Accuracy Account reported as closed, past due, and charged off simultaneously.

Payment histories and balances inconsistent across bureaus.

PCI claims verified as accurate but evidence proves otherwise.

15 U.S.C. 1681i ( a ) Reasonable Reinvestigation PCI ignored multiple disputes beginning in 2023.

Modifications did not resolve inaccuracies ; reporting remains contradictory.

15 U.S.C. 1681s-2 ( b ) Duty to Correct PCI received notice of disputes but continues reporting inaccurate information.

Refused to correct or remove documented errors despite solid proof.

Pattern of Willful Negligence PCI has ignored consumer rights for 45 years.

Denial of wrongdoing in XX/XX/XXXX demonstrates intentional noncompliance- I would honestly be embarrassed to be the one who replied to my complaint because they are in violation of every single thing they denied, they have been deliberately failing to comply with the FCRA for years, despite repeated disputes and CFPB complaints. This is my final demand. PCI must immediately remove the inaccurate information and pay the damages owed. If PCI fails to comply within 30 days, I will pursue full legal action without further notice. Consumers follow the lawPCI must do the same.

Company response to consumer: Closed with explanation