Consumer complaint received 2025-06-30 00:00:00
Product: Checking or savings account — Checking account
Issue: Managing an account — Deposits and withdrawals
Company: Chime Financial Inc
State: PA

Complaint narrative:
Since XX/XX/XXXX, I have been trying to have my XXXX and XXXX funds deposited into chime .. starting with their employee who mandated that I pay {$100.00} to expand my ACH limit, they requested this twice. I was {$200.00} and I was told the XXXX would be deposited into my account immediately. 

Through the month, they have never deposited the money into my account that came from XXXX and XXXX, so I requested to talk to the XXXX On XX/XX/XXXX she told me that I needed to pay {$100.00} and the money would be instantly deposited into my account. I made {$100.00} deposit and the money was never deposited into my account. 

I will be sending you documentation, showing that afterwards she charged me {$1000.00} and told me the money would be instantly put into my account and that the money of the XXXX dollars would not be removed from my account and that was a lie, then she told me I needed {$600.00} to have the money deposited into my account again the money was not supposed to be removed for my account but again it was withdrawn from my account then it was {$400.00}, to get my XXXX, and again the deposit never happened that it was {$300.00}, which again instant instantaneous deposit was supposed to happen and never did Then the XXXX came up with this idea that because I was also going to be deposited my IRS deposits and refunds which were actually filed wrong and the money of refunds was incorrect and not happening, she mandated that I have an O wealth, wallet, XXXX, and to mandate me to put {$20000.00} in in order to release my XXXX {$7000.00} which I had had constant arguments with her about the fact that had nothing to do with my IRS refunds nothing to do in terms of not needing the wealth Bitcoin didnt want it, but was quarter into agreeing that I would do that if the money came in from the IRS which I reported that would not be happening, so I have no way of receiving my money which never been bound to my IRS XXXX in any way shape or form each time I paid money that the money would be available to me immediately and I will send you documentation showing you Several things are an issue one because of them playing around for this duration of time I have not made any interest on this money number two. I have not been able to leave the long-term care facility because I cant pay for the apartment. I was going to move in and looked at two different ones because of their lies and deception, which is created great progress for me and stress, and Ive lost other deals that were going to occur as investments and because this was partly my money and partly Partners money who is in the hospital, cant pay their bills they intern have caused great problems, the rest and stress I feel all these actions are legal, and they have withheld my funds which they had no right to, since they were cleared from XXXX and XXXX and what makes me really super upset as XXXX were a reversal because they had it employee steal those friends for me and when I asked them to send me a check, which should have been a certified check on the rehearsals they mandate it that I have it deposit itinto a bank account again another corruption that I had to pay for this whole banking industry right now is not releasing. My money is causing great pain and stress great stress in increasing my issues with my illness and not resolving it in the way that it shouldve been resolved.

Company response to consumer: Closed with explanation