Consumer complaint received 2025-11-21 00:00:00
Product: Vehicle loan or lease — Loan
Issue: Getting a loan or lease — Problem with signing the paperwork
Company: HYUNDAI CAPITAL AMERICA
State: IL

Complaint narrative:
In XXXX of XX/XX/XXXX, I went to XXXX HYUNDAXXXX XXXX. I applied for a car loan, and I was approved through... The amount of the loan was {$30000.00} ; the Annual Percentage Rate ( XXXX ) at 8.75 % ; the monthly payment amount was {$540.00}, vehicle ( Hyundai XXXX XXXX, VIN # XXXX ). However, on XX/XX/XXXX, I did a trade-in. The new loan was {$41000.00} ; the new ( XXXX ) at 10.19 %, monthly payment {$770.00}, vehicle ( Hyundai XXXX XXXX, VIN # XXXX ). The Retail Installment Contract was found to have several discrepancies. The details in The Bill of Sale are completely different than the Retail Installment Contract. I've made several attempts to fix this with the dealership and bank. I am NOT terminating or canceling this contract, I am deducting my liability to pay on behalf of the obligor, as I have found several violations and fraud. Notice that XXXX to XXXX U.S. Code XXXX : upon rescission, I am not liable for any finance charge or other charges. Any security interest given by the obligor, including any such interest arising by operation of law, becomes void upon such a recission. In addition, I was given false and deceptive information, as I was informed that a down payment of {$2000.00} was needed for me to drive off the lot. Notice the XXXX XXXX U.S. Code XXXX : Within XXXX ( XXXX ) days after receipt of a notice of rescission, the creditor shall return to the obligor any money or property given as earnest money, downpayment, or otherwise, and shall take any action necessary or appropriate to reflect the termination of any security interest created under the transaction. Pursuant to XXXX USC XXXX ( a ) : the amount of a finance charge in connection with any consumer credit transaction shall be determined as the sum of all charges. Furthermore, the downpayment reimbursement of {$2000.00} shall be made by check or money order payable to : I entered into this contract agreement with XXXX HYUNDAI XXXX without : XXXX. Full disclosure of my right to rescind XXXX. Transparency regarding the process of the consumer credit application being the financial asset ( XXXX CFR XXXX ( XXXX ) ) ; XXXX. As well as self-liquidating paper ( XXXX CFR XXXX ( XXXX ) ). This Recission notice is made Pursuant to XXXX U.SXXXX Code XXXX ( a ), as I was never told I had 3 days to rescind the agreement. Neither was I given the notice that comes along with all consumer credit transactions. Furthermore, you XXXX HYUNDAI XXXX failed to clearly & conspicuously disclose all of my rights as a consumer including but not limited to my right of rescission. I, XXXX XXXX, participated in a consumer credit transaction and not a loan ; Pursuant to XXXX U.SXXXX Code XXXX ( i ) ; Take further notice that Pursuant to XXXX U.S. Code XXXX, the finance charge in connection with any consumer credit transaction shall be determined as the sum of charges, which was never disclosed to me by your organization in direct violation of the law. XXXX HYUNDAI XXXX also accepted a CASH downpayment of {$2000.00} violating XXXX U.SXXXX Code XXXX which clearly states : The finance charge does not included charges of a type payable in a comparable cash transaction. Pursuant to XXXX U.S. XXXX XXXX ( XXXX ) ( XXXX ) ; one can be fined up to {$5000.00} or face imprisonment for up to XXXX year, or both, for giving false or inaccurate information or fails to provide information which he is required to disclose. In this case, XXXX HYUNDAI XXXX willfully violate this law when you fail to disclose and provide all information clearly to me as a consumer. Take further notice that XXXX ( XXXX ) days after your receipt of this notice, you must return any money or property given as XXXX money, down payment, or otherwise. Also, you shall take any action necessary or appropriate to reflect the termination of any security interest created under the transaction and placed on the property which in this case is a CAR ( Hyundai XXXX XXXX, VIN # XXXX ). Your failure to comply with this recission will result in civil liability for fraud Pursuant to XXXX U.S. Code XXXXXXXX. This affidavit of XXXX is Dated on the 21 Day of XXXX in the year XXXX.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation