Consumer complaint received 2023-11-29 00:00:00
Product: Checking or savings account — Checking account
Issue: Managing an account — Funds not handled or disbursed as instructed
Company: Chime Financial Inc
State: VA

Complaint narrative:
Dear XXXX, XXXX, XXXX, and Chime Financial, and Directors of FTC, CFPB, FRB, and States Attorney General of California. 

This is my 12th attempt to Chime bank, et al, concerning its " ongoing criminal acts of delaying to send my refund of {$970.00}. Chime reps keep making its excuse, attached for not refunding my stolen XXXX, {$970.00} ; and it willfully ignores my more than dozens of requests I have made by telephone and email specifically outlining, detailing and stating what my serious problems are with Chime Bank, et al. 

On XX/XX/XXXX, I am replying to my 12th ignorant Chime rep., XXXX, who did knowingly fabricate my other 9 emails of today, while other Chime employees over 4 months, have too ignored or refused to under-stand I want my Social Security Retirement Income refunded back of {$970.00} with penalties added for its 4 months delay. 

XXXX did too, as others did I named, failing to comprehended what my problem is since XX/XX/XXXX. NO Chime Executives TOOK any mmediate action against its Reps., who also failed to refund to those consumers ' with more than 100,000 complaints against the Parent Banks of Chime to refund my {$970.00} on XXXX XXXX, XXXXXXXX 

See. Chime 's 10 improperly misstated reasons what my consumer complaint is about. Between XX/XX/XXXX - XX/XX/XXXX, none of Chime 's 10 recent employees are smart or intelligent enough to actually read my complaints as sent to them. 

Thus, XXXX is telling me i am seeking help for something I had not asked for help on and is not relevant to my stolen {$970.00}. 

-- '' I understand that you are asking about the phone number and email address update in your chime account. I would be happy to assist you with updating the information on your account. To update your information, please submit : A clear photo of your ID ( driver 's license, state-issued ID card, or military ID card ) that shows all 4 corners of the document.

- The last 4 digits of your Social Security number.

- A self-portrait ( selfie ) of you holding your ID document and a piece of paper with your name and today 's date written on it. '' This ignorant employee has also, like the others, had not read my complaint ; and, he is continuing to assist those fakep employees who stole my Federal Social Security Retirement Income of {$970.00} on XX/XX/XXXX. 

I never asked for help with my phone number and email address update. 

Therefore, on and after XX/XX/XXXX, Chime has repeatedly, willfully, and its employees have knowingly failed and deliberately refused to refund my SSRI. Instead, Chime 's Customer Service, hase repeatedly told me RE-SEND MY DRIVER 'S LICENSE, SOCIAL SECURITY number, with a piece of paper with the date on it and a selfie picture, an exact way that a criminal Chime employee was able to access my acct, having me scammed to get my PERSONAL information that is to be already on file with Chime. 

It is for these reasons I have found Chime, et al., must be criminally prosecuted and civilly sued for all damages it caused to me and tens of 1,000s of Chime 's customers. 

It is for these reasons it appears why Chime is preventing federal agencies from filing criminal complaints when Chime bank is disguised as a nonbank, but a " technology '' company that is unregulated by any Federal and States ' Banking, Consumer Protection Protection, State 's AG 's agencies codes and laws. 

Respectfully yours, XXXX XXXX XXXX '' XXXX XXXX, XXXX. 
XXXX XXXX XXXX XXXX, VA. XXXX XXXX XXXX XXXX I WANT TO BE A CLASSMEMBER TO PROSECUTE CHIME, ET AL., AND TO HAVE ITS " CRIMES OF STEALING, EMBEZZLING, AND IGNORING TO REFUND STOLEN GOVERNMENT SOCIAL SECURITY RETIREMENT INCOME ( SSRI ) FROM ITS CLIENTS. 

SInce the embezzling, hacking and fraudulent intentions by Chime Executives and its employees, Chime, et al., has knowingly failed to, intentionally refused by setting up illegal methods to ignore by silence, adverse to 15 U.S.C. Secs. 5 ( a ) and 45 ( a ), while further engaging in XXXX activities conduct against millions of its consumers-customers. 

Because my U.S. Gov't Social Security check is involved, I will notify the U.S. media outlets to advice them that it making Chime 's commercial is a further intent by Chime to engage in more illegal conduct against its customers. 

Thank you.

Company response to consumer: Closed with explanation