Consumer complaint received 2024-12-19 00:00:00
Product: Debt collection — I do not know
Issue: False statements or representation — Attempted to collect wrong amount
Company: MRS BPO, LLC
State: LA

Complaint narrative:
XXXX XXXX XXXX I am writing on behalf of my client regarding the alleged debt referenced in your recent correspondence. Pursuant to the Fair Debt Collection Practices Act ( FDCPA ), 15 U.S.C. 1692g, my client formally disputes the validity of this alleged debt and requests that you provide proper validation. To comply with federal law, please provide the following documentation : 1. Proof of the original creditors name, address, and account number, as well as evidence that my client owes the alleged amount. 2. A complete payment history for the account, including all transactions, fees, and charges leading to the current balance. 3. Copies of any agreements, contracts, or other documents bearing my clients signature that establish their obligation to pay the alleged debt. 4. Evidence that your agency is legally authorized to collect this debt in my clients jurisdiction, including any licenses or registrations required by state or federal law. Please be advised that until this information is provided, you are prohibited from continuing collection efforts, reporting the alleged debt to any credit reporting agencies, or initiating legal action, as stipulated by 15 U.S.C. 1692g ( b ). Additionally, if you have already reported this alleged debt to any credit bureaus, I request that you immediately notify them that the debt is disputed until its validity is confirmed. Failure to comply with this request within the legally required timeframe may result in legal action to enforce my clients rights under the FDCPA. Thank you for your prompt attention to this matter. Please direct all future correspondence XXXX XXXX XXXX I am writing on behalf of my client regarding the alleged debt referenced in your recent correspondence. Pursuant to the Fair Debt Collection Practices Act ( FDCPA ), 15 U.S.C. 1692g, my client formally disputes the validity of this alleged debt and requests that you provide proper validation. To comply with federal law, please provide the following documentation : 1. Proof of the original creditors name, address, and account number, as well as evidence that my client owes the alleged amount. 2. A complete payment history for the account, including all transactions, fees, and charges leading to the current balance. 3. Copies of any agreements, contracts, or other documents bearing my clients signature that establish their obligation to pay the alleged debt. 4. Evidence that your agency is legally authorized to collect this debt in my clients jurisdiction, including any licenses or registrations required by state or federal law. Please be advised that until this information is provided, you are prohibited from continuing collection efforts, reporting the alleged debt to any credit reporting agencies, or initiating legal action, as stipulated by 15 U.S.C. 1692g ( b ). Additionally, if you have already reported this alleged debt to any credit bureaus, I request that you immediately notify them that the debt is disputed until its validity is confirmed. Failure to comply with this request within the legally required timeframe may result in legal action to enforce my clients rights under the FDCPA. Thank you for your prompt attention to this matter. Please direct all future correspondence to this email.

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with non-monetary relief