Consumer complaint received 2024-08-02 00:00:00
Product: Checking or savings account — Checking account
Issue: Managing an account — Problem accessing account
Company: HUNTINGTON NATIONAL BANK, THE
State: OH

Complaint narrative:
Hello my name is XXXX XXXX i was applying for jobs on XXXX XXXX  and XXXX  when i applied to a job posting on XXXX with this company named XXXX company, i got a response from the said job i applied for on XXXX i XXXX excited it was a work from home job and i could be home and work while taking care of my XXXX children XXXX who are XXXX. the message i got was to download signal and message this person named XXXX XXXX and to give them the interview code, i then proceeded to do so thinking because it was a real company this is how they did the interview process. Well when i messaged the person i was to told to The person introduced them self 's as XXXX XXXX and he was the director of human resources and went through explaining to me about the company and what the company did. i went through the whole interview process like most companies do and then they had me fill out a interview questionnaire about why i should be considered and my hours. available to work per week so i continued not thinking this was a fraud/scam job because the company is real and the job was posted on XXXX to apply for it. The said XXXX person told me they had to submit my interview and questionnaire to the board of directors to see if i would be hired and to be available XXXX XXXX to receive news on if i got the job or not i agreed. after everything was submitted they had me sign what appears to be a contract and looks real and legit so i read it and signed it, not thinking this was a scam or fraud thing happening, after signing the contract per say the person then went on to tell me they would send the supplies to me so i could start working as soon as the supplies came in for training and explained the hourly pay for training and then regular pay after training, then the person said that the company was going to issue a check for me to pay vendors to have my supplies sent to me i agreed not knowing this again was a fraud/scam thing going on i didn't know that they were posing as a real job when in fact they are not. so i agreed to this not thinking it was going to be a bad thing them letting me pay the vendors they use and have them send the supplies to my house, well the night of XX/XX/year> they sent the check to me in an email explaining how i had to deposit and what i had to do with the funds once it was cleared in my bank i again agreed not thinking i was going to be scammed/frauded with this check. on XXXX XXXX the check cleared in my bank and was made available the person XXXX XXXX told me to go to the bank and pull out XXXX to send to the vendors to cover the computer the software and time and tracking for hours for work i agreed not knowing what was happening i couldnt pull the whole amount out so they had me add the money to cash app and send it via Bitcoin i didnt think this was a scam even with having to send payment via bitcion i was only allowed to send XXXX to them i have saved everything all the messages and screenshots of payments then because i could not add any more money they had me send what was left on my XXXX XXXX card back to my bank and try to send via XXXX  that did not work and he gave me XXXX peoples names and email for XXXX  to send to he then had me go to the XXXX  machine and send XXXX in bitcoin to him and then convinced me to send XXXX  XXXX to another person who is supposed to be a vendor, and after getting home my bank locked my account and told me the check was fraud and it was being sent back i told this person about it and they kept telling me dont call my bank dont talk to them the account team is finding out what happened and it will be fixed i cut off communication to this person and made a police report and reported this all to my bank but now i am fighting to correct this problem because they scammed me out the money from the check and stole my husbands pay from the account that is in this complaint me and my husband had to go to out bank and open a new account because the one this complaint is blocked and we cant receive my husbands pay or my XXXX children 's XXXX money from XXXX XXXX, so after the new account was made i went to the XXXX  XXXX  office to change the direct deposit to the new account. but we are in risk of having identity theft happening because of these people. i have everything saved to give for proof and evidence. 
and the bank is not using all this evidence i gave them to investigate these fraud charges and wont let me access funds to pay my bills. i have filed a police report 2 times now and they still wont do anything about this issue and i filed a fbi crime complaint as well and they are investigating this scam fraud job as well but the bank wont give me access to my account to access money to pay bills i will lose where i live because they wont help me access the account.

Company response to consumer: Closed with monetary relief