Consumer complaint received 2025-03-10 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: LEXISNEXIS
State: NY

Complaint narrative:
Consumer Financial Protection Bureau ( CFPB ) Consumer Response Center XXXX XXXX XXXX XXXX XXXX XXXXXXXX Re : Formal Complaint & Request for Investigation XXXX XXXX XXXX XXXX XXXX Credit Reporting Violations To Whom It May Concern, I am filing a formal complaint against XXXX XXXX XXXX XXXX XXXX XXXX XXXX ) and the major credit reporting agencies ( XXXX, XXXX, XXXX, XXXX, and LexisNexis ) for unlawful credit reporting, failure to validate disputed information, and potential violations of federal consumer protection laws. 

Despite multiple disputes, XXXX XXXX continues to report a charge-off with inaccurate, incomplete, or unverifiable information on my credit report. This is a direct violation of the Fair Credit Reporting Act ( FCRA ), Fair Debt Collection Practices Act ( FDCPA ), and CFPB guidelines on fair credit reporting. 

Violations & Grounds for Investigation 1. FCRA Violations Inaccurate & Unverifiable Reporting Under FCRA 15 U.S.C. 1681s-2, credit furnishers must : Ensure all reported data is accurate and complete ( 1681s-2 ( a ) ( 1 ) ).

Properly investigate disputes and provide documentation within 30 days ( 1681s-2 ( b ) ).

Cease reporting unverifiable, misleading, or erroneous data ( 1681s-2 ( a ) ( 3 ) ). 

XXXX XXXX has failed to validate this charge-off with legally sufficient documentation yet continues to report it. 

2. FDCPA Violations Misleading & Unfair Collection Practices Under FDCPA 15 U.S.C. 1692e and 1692f, furnishers can not misrepresent a debt or engage in deceptive practices. 
XXXX XXXX continues to report a charge-off without providing proper validation. 
If this debt was settled, insured, or otherwise resolved, continuing to report it is deceptive and misleading. 

XXXX. XXXX XXXX XXXX ( XXXX ) Violations If my original agreement contained a mandatory arbitration clause, XXXX XXXX must comply. 
9 U.S.C. 2 : Arbitration agreements must be enforced.

9 U.S.C. 3 : If arbitration is pending, negative reporting must cease. 

If XXXX XXXX is violating arbitration agreements, I request CFPB intervention. 

4. Misuse of Federal Reserve Loans & Potential Financial Misconduct If XXXX XXXX received Federal Reserve funding ( XXXX, XXXXXXXX XXXX XXXX XXXX  ) while still reporting charge-offs, this raises concerns of financial misconduct. 

XXXX. XXXX XXXX XXXX XXXX XXXX XXXX Abuse If XXXX XXXX collected on an insurance policy for this loan and still reports a charge-off, this is illegal double recovery, violating : FCRA 623 ( a ) ( 1 ) : Prohibits reporting debts paid through insurance.

FDCPA 1692f ( 1 ) : Prohibits attempting to collect a debt that has been settled or resolved.

Requested Action by the CFPB I request the CFPB conduct an immediate investigation into : XXXX. XXXX XXXX  failure to verify my dispute as required by the FCRA. 
XXXX. Potential FDCPA violations for reporting inaccurate or misleading information. 
XXXX. Possible financial misconduct related to federal relief funds and improper charge-offs. 
XXXX Credit bureaus compliance with their legal obligation to remove unverifiable information. 

Failure to Investigate Will Result in Further Legal Action If the CFPB does not act, I will : Escalate my complaint to the FTC, NCUA, and my State Attorney General. 
Initiate arbitration or litigation against XXXX XXXX for noncompliance. 

I request a formal response within 30 days confirming the CFPBs review of this matter. 

Sincerely, XXXX XXXX XXXX

Company response to consumer: Closed with explanation