Consumer complaint received 2025-01-31 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account status incorrect
Company: Experian Information Solutions Inc.
State: NY

Complaint narrative:
I am writing to express my profound dissatisfaction with your recent communication verifying an inaccurate late account on my credit report and to formally dispute this information. Despite providing new and relevant evidence to prove the inaccuracy of this late account, it appears that this evidence was either ignored or not properly considered during your investigation. This letter serves as a formal dispute and a detailed explanation of how your actions violate multiple federal laws. 
Account in Question Creditor : XXXX XXXX Account Number : XXXX Reason for Dispute : Incorrect Late Payment Reporting Requested Action : Remove Late Payment Dispute Details I assert that the late payment reported for this account is completely inaccurate. My payment history for this account has always been timely, and there has never been a late payment. The reporting of a late payment is a serious error that is negatively impacting my credit standing and must be corrected immediately. 
Experians Legal Issues and the Impact on My Life The Consumer Financial Protection Bureau ( CFPB ) is currently suing Experian for its failure to ensure accurate credit reporting, mishandling consumer disputes, and violating federal laws. Your continued failure to correct verifiable inaccuracies in consumer reports exemplifies why legal action against Experian is necessary. This negligent behavior is not only unlawful but also severely damaging to individuals like me who rely on fair and accurate credit reporting. 
Your inaccurate reporting is directly affecting my ability to obtain essential financial opportunities. Due to this false late payment, I have faced : 1. Denial of Credit Opportunities Lenders have either denied my applications or offered predatory terms based on incorrect credit data.

2. Higher Interest Rates My credit score has suffered unfairly, leading to increased costs on loans and credit cards.

3. Emotional and Financial Distress The stress and frustration caused by your failure to rectify these errors have taken a toll on my well-being.

Violations of Federal Laws Experians failure to properly investigate and correct this dispute constitutes multiple violations of consumer protection laws, including : 1. Fair Credit Reporting Act ( FCRA ) 15 U.S.C. 1681e ( b ) Failure to maintain accurate reporting.

15 U.S.C. 1681i ( a ) Failure to conduct a reasonable investigation.

15 U.S.C. 1681i ( a ) ( 5 ) ( A ) ( i ) Failure to delete unverifiable information.

15 U.S.C. 1681n ( a ) ( 1 ) ( A ) Willful non-compliance, warranting statutory damages.

2. Fair Debt Collection Practices Act ( FDCPA ) 15 U.S.C. 1692e False and misleading representations.

15 U.S.C. 1692g Failure to validate the debt upon request.

3. Truth in Lending Act ( TILA ) 15 U.S.C. 1666b Failure to investigate and correct billing errors.

Request for Thorough Investigation I formally demand that you conduct a comprehensive, independent reinvestigation into the disputed late payment. Your compliance with 15 U.S.C. 1681i is mandatory, and I expect a proper response as required by 1681i ( 6 ) ( A ).

Consequences of Non-Compliance Each of the aforementioned violations subjects Experian to statutory damages of up to {$1000.00} per infraction. Therefore, I am seeking a total of {$4000.00} in damages for : 1. Failure to follow reasonable procedures ( 1681e ( b ) ) {$1000.00} 2. Failure to investigate and delete unverifiable information ( 1681i ( a ) ) {$1000.00} 3. Willful non-compliance ( 1681n ( a ) ( 1 ) ( A ) ) {$1000.00} 4. Reporting unverified information damaging my creditworthiness ( 1681s-2 ( a ) ( 1 ) ( B ) ) {$1000.00} Next Steps I have already : 1. Filed complaints with the CFPB, BBB, and Attorneys General of both my state and your state.

2. Initiated arbitration proceedings against Experian for its violations of FCRA, FDCPA, and TILA.

3. Consulted legal counsel to explore further legal action for willful noncompliance.

This letter serves as documented evidence of my attempts to resolve this matter amicably. I demand the immediate removal of this inaccurate and unverified information from my credit report. Please confirm receipt of this letter and provide an update on your reinvestigation.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation