Consumer complaint received 2024-05-21 00:00:00
Product: Checking or savings account — Other banking product or service
Issue: Managing an account — Banking errors
Company: WELLS FARGO & COMPANY
State: CA

Complaint narrative:
WHERE IS WELLS FARGO FROM WHAT IS HAPPENING TO THEIR CUSTOMERS. 
This complaint is number XXXX about the same issue which has not been solved. Today I received a letter from Wells Fargo dated XX/XX/2024 at my resident again! 
Even aft er 3 years and 6 months of complaining in more than XXXX complaints to Wells Fargo to stop mailing to my residential address and to direct all the mail to my mailing address as indicated on my preferences as it has been for the last 38 years. 
For 3 years and 6 months, the ECMOs have been lying to me and to the government agencies by falsely stating that they fixed this issue which they never did and lately they ECMOs acting as dictators demanded me not to complain any more to Wells Fargo because they do not want Wells Fargo management to know that this issue has never been resolved even in 3 years and 6 months and not after XXXX complaints. 
From experience and with letters to prove it, here the list of the ECMOs liars crooks scammers who tried to scam me and cheat me and lie to me about the resolution of this issue which never been resolved because they did nothing about it other than copied and pasted standard replies full of lies not worth the ink on the papers. 
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XXXX XXXX XXXX THE DICTATOR. 
XXXX XXXX THE DICTATOR. 
XXXX XXXX THE DICTATOR and refused to use my mailing address, sent his mail to my residential address THOSE XXXX Wells Fargo employees lied to me and to the Government departments by pretending that they solve my issue and closing the case when nothing was solved, everything still the same for the last 3 years and 6 months and even after 305 complaints that has been closed by the liars, crooks and scammers labeled ECMO, who are working independently from the comfort of their homes without any supervision and have no way to connect any customer to a manager to complaint about them. Go online and XXXX Wells Fargo and found XXXX of thousands of peoples reviews stating what I just stated to you. Is Wells Fargo a bank of a scam? 
The scam, mers listed above informed me more than XXXX times that my address has been updated at all Department of Wells Fargo to reflect my mailing address for the correspondences and more than 90 times they informed me that they fixed this issue by escalating my issue to higher up Wells Fargo management, all that was just lies. And at the end starting year 2024 they could not lie any more because Wells Fargo still sending their letters to my residential address and refusing to use my mailing address, so they came up with the idea of dictatorship, lets make Wells Fargo a dictator after all the lies, scam and fraud did not work, lets act as dictators maybe if we order the customers to stop complaining this will solve the problem and the consumers complaints will disappear, so THE DICTATORS XXXX XXXX and XXXX XXXX and XXXX XXXX ORDERED ME NOT TO COMPLAIN ANY MORE AND THEY CLOSED EVERY COMPLAINTS I FILED AT THE GOVERNMENT AGENCIES STATRED IT IS A DUPLICATE.I have the letters to prove every word. WHERE ARE THE WELLS FARGO MANAGERS? YOU LET THOSE LIARS AND SCAMMERS DEMOLISH WELLS FARGO AND YOU ARE JUST HIDDING FROM THE CUSTOMERS! 
-- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- Again here my complaint number XXXX about the same issue. 
WELLS FARGO ARE STILL INSISTING ON VIOLATING MY PRIVACY RIGHTS AND MY CIVIL RIGHTS and Refusing to follow my account preference. 
I want Wells Fargo to stop sending their mail to my resident and to send the mail to my mailing address as indicated on my account preference. 
As a new evidence, I am attaching the letter I received to my resident XX/XX/2024 signed by XXXX XXXX from Wells Fargo and a letter from Wells Fargo without signature dated XX/XX/2024 I received at my resident as a new evidence number XXXX proving that Wells Fargo are still refusing to follow the laws and regulation and my account preference. 
Wells Fargo are still insisting on violating my privacy rights, my civil rights and my account preference. 
all the XXXX responses I received from Wells Fargo for my XXXX complaints are nothing but lies, The issue still exist it has never been resolved. 
I want Wells Fargo to provide a Clear Solution to this issue. Notice : I want to make it
CLEAR, I am not complaining about the US PATRIOT ACT AS Wells Fargo is been trying to divert my complaint. I AM COMPLAINING ABOUT WELLS FARGO WHO ARE REFUSING TO SEND THEIR MAIL TO MY MAILING ADDRESS as indicated on my account preference. This is a violation to my privacy rights and my civil rights. 
Wells Fargo XXXX has been falsely telling me for 3 years and 6 months that they escalated my issue to the higher up management, but that does not seem to be solving the issue after 3 years and 6 months of been telling me that was not a solution but that was not a solution by the evidence of the letters that are still delivered from Wells Fargo to my residential address. 
I HAVE BEEN A WELLS FARGO CUSTOMER FOR THE LAST 38 YEARS AND AT ALL TIME MY MAILING ADDRESS WAS MY XXXX XXXX XXXX WITHOUT A PROBLEM, THE PROBLEM STARTED LAST XXXX YEARS. AND XXXX  MONTHS AGO when Wells Fargo hired liars to act as customer service unmonitored working from the comfort of their homes without any supervision and without any connection to Wells Fargo managers and were labeled ECMO I WANT A SOLUTION FOR THIS ISSUE NOT LIES FROM THE ECMOs WHO ARE WORKING FROM THE COMFORT OF THEIR HOMES WITHOUT SUPERVISION AND NOT UNDER THE WELLS FARGO MANAGEMENT. 
YOU ARE BUNCH OF LIARS. YOU DESERVE ALL THE BAD WORDS PEOPLE ARE SAYING ABOUT YOU. 
XXXX WELLS FARGO AND READ HOW 99.99 % OF YOUR CUSTOMERS ARE DISSATISFY AND ANGRTY WITH YOU. 
YOU ARE BAD AND DICTATORS, YOU MUST GO OUT OF BUSINESS SOON. 
THE MANAGEMENT AT WELLS FARGO ARE LIARS AND CROOKS SAME AS THE EMPLOYEES WORKING FOR WELLS FARGO AS ECMO, THOSE ARE SCAMMERERS CROOCKS AND FRAUD. 
SHAME ON YOU Again, no phone calls are accepted. All communications Must be in writing by mail or email, because from my experience, the Wells Fargo employees are liars, do not tell the truth

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation