Consumer complaint received 2024-03-09 00:00:00
Product: Debt collection — Credit card debt
Issue: Written notification about debt — Didn't receive notice of right to dispute
Company: Portfolio Recovery Associates, LLC
State: TX

Complaint narrative:
I am writing to file a formal complaint against Portfolio Recovery Associates for their egregious violations of my rights as outlined in the Code of Federal Regulations ( CFR ) and the United States Code ( USC ). Furthermore, I am disputing any and all debts claimed by Portfolio Recovery Associates, and I am revoking all rights for them to communicate with me via email, text, and phone calls. 

Under 12 CFR 1006.34 ( b ) ( 5 ), I am entitled to accurate reporting of information to consumer reporting agencies. Despite this regulation, Portfolio Recovery Associates has inaccurately reported information about my credit history, leading to erroneous information on my credit report. Furthermore, under 12 CFR 1006.34 ( c ) ( 4 ) ( i ), I have the right to dispute inaccurate information directly with the furnisher. I have made numerous attempts to dispute the inaccuracies with Portfolio Recovery Associates, but they have failed to investigate or correct the errors as required by law. Additionally, 12 CFR 1006.34 ( d ) mandates that furnishers of information must conduct a reasonable investigation of disputed information.

Portfolio Recovery Associates has failed to fulfill this obligation by neglecting to conduct a thorough and fair investigation into the inaccuracies. Moreover, according to 15 USC 1681-S 2 ( 7 ) ( A ), consumers have the right to accurate reporting of information by consumer reporting agencies. Portfolio Recovery Associates failure to ensure the accuracy of the information they report to consumer reporting agencies directly violates this provision. In addition to disputing the inaccuracies in reporting, I am formally disputing any and all debts claimed by Portfolio Recovery Associates. Furthermore, I am revoking all rights for them to communicate with me through email, text, and phone calls, as provided by the Fair Debt Collection Practices Act ( FDCPA ). As part of this dispute, I request the following : Debt Validation : I request that Portfolio Recovery Associates provide validation of any and all debts they claim I owe, including detailed information regarding the origin and nature of alleged debt. 

Purchase Agreement : I request that Portfolio Recovery Associates furnish a copy of the purchase agreement between them and the original creditor for each alleged debt they claim I owe.

Proof of Licensing and Bonding : I request that Portfolio Recovery Associates provide proof that they are licensed and bonded as required by law to engage in debt collection activities.

I expect Portfolio Recovery Associates to comply with these requests within the time frame prescribed by law. Failure to do so may result in further legal action to protect my rights as a consumer.

Thank you for your attention to this matter. I trust that the Consumer Financial Protection Bureau will take swift and decisive action to investigate these violations and ensure that my rights as a consumer are protected. 

Sincerely, XXXX XXXX

Company response to consumer: Closed with non-monetary relief