Consumer complaint received 2024-02-28 00:00:00
Product: Credit reporting or other personal consumer reports — Other personal consumer report
Issue: Problem with a company's investigation into an existing issue — Investigation took more than 30 days
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
State: VA

Complaint narrative:
We have been defrauded by this unethical immoral company. Their malicious actions has devastated XXXX economically and emotionally. They do not present nor operate in the ethical manner they present themselves. They need to be shut down and cancelled and bid from operating for their inhumane treatment. They have created all sorts chaos and instability for my household which has lead to my mother currently hospitalization as they have destroyed her retirement income. They do not operate in the likes of a financial institution. A financial institution that upholds its core values should know to mitigate an issue in order to minimize economic impact. Rather this evil company intensified the issue and prevented us from flourishing and now offering a solution that doesnt amount to our losses using XXXX systemic injustice as the basis of the resolution. They need to be dismantled for the pain theyre inflicting upon my household. Bank of America has taken advantage of unfair rulings from the XXXX court systems to defraud us and have prevent us from flourishing economically. The means my mother provided to provide for my household : a property value at {$450000.00} for rental income and a startup online business of which I was saving money for marketing destroyed as I was removed from my position with XXXX XXXX and relocated several hours away for a position that they claimed I didnt meet qualifications. However, they went ahead to apologize for their mistake and offered an alternative position and when I reached out to the recruiter for details of the new position she acted as if she wasnt aware of the new positions offering and proceeded to tell me theyre not moving forward with any positions. This evil company along with their evil employees has destroyed our lives & has made it difficult for me to obtain employment due to my civil filings as several employers referring to my numerous filings. I now have XXXX toddler boys XXXX on the way and the means my mother put in place to provide for my family and her retirement the bank has destroyed and here we are struggling with the high cost of living and housing whereas we had a plan place to mitigate the issues we are now facing. Theres no reason we should be renting and struggling whereas we had a great economic growth plan in place. Please help, please help me bring this issue to light. Civil injustices are just as important as criminal injustices. This evil bank needs to be cancelled for their malicious actions and using XXXX court injustices to destroy our lives and avoid accountability for their actions. The court system ignored important evidence ( voicemail messages ) and contrived evidence to benefit the bank whereas the XXXX used the same evidence and ruled on my behalf which this immoral unethical bank has taken advantage of to defraud and prevented us from flourishing.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation