Consumer complaint received 2024-10-20 00:00:00
Product: Debt collection — I do not know
Issue: Attempts to collect debt not owed — Debt is not yours
Company: Credit Control, LLC
State: NJ

Complaint narrative:
This complaint is a related complaint to an open and unresponsive complaint from the company/ entity. That prior complaint was complaint # XXXX against Credit Control Services on behalf of XXXX and related other agents of XXXX that have been made in XX/XX/year>. That complaint against XXXX, using agents to harass and intimidate me in collection letters and using agents such as XXXX XXXX XXXX was under complaint # XXXX filed on XX/XX/year>. It appears now, with this present collection company, Credit Control Services that they now have been directed by XXXX as an agent, to contact me on behalf of XXXX is just harassment. XXXX was sent and received a cease and desist letter, sent certified mail as well as another agent they tried to use to contact me on their behalf as well, XXXX XXXX XXXX. These cease and desist letters, XXXX sent on XX/XX/year> and another on XX/XX/year> both sent certified mail and confirmed delivered to both XXXX  and their agent, XXXX XXXX XXXX apparently are not stopping XXXX in their continuing harassment and intimidation efforts to contact me on behalf of an alleged debt Ive already addressed with XXXX in letters asking for certain documents but never received the requested information. Instead, XXXX ignored my demand to cease and desist by contacting me even though I filed complaints with the department of consumer affairs and filed complaints with the FTC. Now using agents of this company, XXXX is violating my rights under the FDRA and is constantly harassing and causing stress and anxiety on me and my family. Now, having agents of this company, XXXX such as XXXX XXXX in the past and now recently, Credit Control Services sending me collection letters on behalf of XXXX as to this same alleged debt that has already been investigated and deleted from my credit report by the XXXX credit reporting agencies is just now needs to be addressed with some sort of action taken by the department of consumer affairs against this collection company. This agent, Credit Control Services, which has to date, still has not responded and chooses to ignore this agency and my complaint is also outrageous and unethical behavior. Attached are pics of certified letters sent to XXXX and an agent who was acting on behalf of XXXX to contact me directly after being ask to cease and desist all contact including agents of their company as seen in my demand letter, still persist to violate the law on collection rights and violates my rights under the FCRA of the government. Also pics of filed complaints from XX/XX/year> and a complaint against XXXX to the FTC filed on XX/XX/year>. Additional pics of outcome of completed investigation of this alleged debt by the credit reporting agency as to the start of the investigation and the result of this alleged debt being removed after there investigation Im asking for action to be taken against XXXX and this latest agent of XXXX, Credit Control Services at this time as Ive tried several times to stop this ongoing harassment by XXXX and the agents they have hired to contact me just to harass and intimidate me. I have hired an attorney and he will send his letter of representation of me in this complaint as of XX/XX/year>. Im asking the department of consumer affairs to also take action against both XXXX and this pending complaint thats being ignored by Credit Control Services as they see fit and just.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation