Consumer complaint received 2025-03-02 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: PNC Bank N.A.
State: TN

Complaint narrative:
I am filing a formal complaint against PNC Bank for engaging in unlawful debt collection practices, improper credit reporting, failure to honor arbitration, wrongful repossession, and mishandling of a negotiable instrument ( Bill of Exchange ). PNC Bank has failed to provide proper validation of debt, ignored my arbitration request, and has continued aggressive collection and repossession efforts despite active litigation. 

1. Failure to Process Bill of Exchange and Deceptive Banking Practices In XX/XX/XXXX, I issued a Bill of Exchange to PNC Bank as an alternative method of payment. 

On XX/XX/XXXX, PNC Bank responded with a boilerplate letter stating the Bill of Exchange was not a negotiable instrument under applicable law, but provided no legal substantiation for this claim. 

Despite my proof of claim and validation demands ( sent on XX/XX/XXXX and XX/XX/XXXX ), PNC failed to return the Bill of Exchange and continues to retain possession of it. 

This raises concerns of wrongful conversion and deceptive financial practices, as PNC Bank neither honored nor formally rejected the instrument with a proper legal explanation. 

2. Failure to Honor Arbitration On XX/XX/XXXX, I invoked my right to arbitration and filed a motion to compel arbitration in federal court. 

Despite this, PNC Bank has failed to acknowledge or honor my arbitration request and continues to pursue unlawful repossession actions. 

XXXX. Wrongful Repossession and Pending Vehicle Sale PNC illegally repossessed my vehicle twice ( XX/XX/XXXX and XX/XX/XXXX ) by entering secured property without consent. 

On XX/XX/XXXX, despite pending litigation and multiple court motions ( injunctive relief, replevin, TRO, and sanctions ), PNC Bank sent a Notice of Sale stating the car will be sold no later than XX/XX/XXXX. 

I hold a UCC-1 Security Lien on the vehicle, establishing superior interest, and PNC Bank is attempting to wrongfully take and sell my property without due process. 

4. Improper Credit Reporting & FDCPA Violations Despite my account being in dispute and under litigation, PNC Bank has : Closed my account without marking it as disputed. 

Reported missed and late payments, violating the Fair Credit Reporting Act ( FCRA ). 

Wrongfully reported a repossession, causing damage to my credit reputation. 

PNC Banks continued collection efforts despite the existence of the Bill of Exchange and arbitration motion constitute deceptive and unfair practices under CFPB and FDCPA regulations. 

XXXX. Failure to Validate Debt and Unlawful Collection Practices PNC continued issuing late payment notices ( XX/XX/XXXX, XX/XX/XXXX, and XX/XX/XXXX ) despite my requests for validation. 

Instead of validating the alleged debt, PNC continued aggressive collection actions and repossessed my vehicle while the matter was in dispute. 

This violates the Fair Debt Collection Practices Act ( FDCPA ) and raises concerns of unfair, deceptive, or abusive acts and practices ( UDAAPs ).

Company response to consumer: Closed with explanation