Consumer complaint received 2025-05-02 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information is missing that should be on the report
Company: EQUIFAX, INC.
State: FL

Complaint narrative:
b'Daily updating my damages =lost work time and pay on hold with Equifax for over an hour which is the longest I can wait, to date ultimately refusing 3-way calls with Barclays to fix the problem.  After adding my card to the report, Equifax needs to reimburse me all damages, which are ongoing. \nAttached is my latest after yesterday\'s recorded call with Corporate asking for the docs mailed certified directly to the Georgia office one final time. TODAY - I HAVE RETAINED THE RECORDED CALL WITH XXXX  FROM CORPORATE, XXXX XXXX  Per his request, I\'ve made 2 more copies of my my license and SSN; one retained by me admissible in court should Equifax try to pretend it is not legible; the other mailed to Equifax certified mail. Also I have phone footage of a federal employee confirming both copies are 100% legible. --------- See attached (samples) - letters to me personally I received every month before submitting my complaint to CPFB and which continue - to date I have 19. USPS confirms Equifax received all requested info multiple times, and USPS retains the certified receipts, as do I. AGAIN I was denied for a loan because "Equifax doesn\'t match your other credit reports;" CFPB is reporting this case responded to and closed it. The case has never been responded to, only repeated back, and is still fully open. Both Barclay\'s Bank and I brought to Equifax and CFPB the falsification of my credit card has been investigated and Equifax is negligent. Equifax sends the below every 30 days: "Equifax has received your complaint submitted through the CFPB portal. We need more time to review and thoroughly research your submission. Once we\'ve completed our research, we will provide an updated response with our findings." For YEARS Equifax has been falsifying my credit report, with CFPB apparently complicit -see excerpt of all previous: This is exactly why Trump and his voters like me want CFPB employees fired. AGAIN: Equifax is not reporting my largest credit card (JetBlue ending in 7934), CFPB notifies me the company has responded. Equifax has never responded; only returned the complaint. ("Resolved: credit card is not reporting.") THIS IS THE COMPLAINT - THE CARD IS NOT REPORTING. Thus my credit continues being falsified year after year, since all the other credit bureaus TransUnion, Experian, and Innovio are reporting and only Equifax is not. Equifax\'s responsibility is to report my credit accurately and CFPB\'s is to address complaints positively or negatively. AGAIN: Equifax is falsifying my information online and not responding to my complaint; CFPB is publishing it is. AGAIN: Equifax IS a credit reporting agency, who exists solely to report creditors. = AGAIN Equifax with CFPB\'s help are FALSIFYING MY CREDIT REPORT - YES CFPB\'s employees should be terminated immediately for incompetence at best - criminal collusion at worse. In the past three years, Equifax has faced multiple lawsuits and settlements related to their 2017 data breach and subsequent errors in credit reports. The 2017 breach exposed the data of approximately 147 million consumers. There have also been lawsuits and fines related to Equifax\'s handling of consumer disputes and inaccurate credit reporting. Here\'s a more detailed breakdown: 2017 Data Breach: Equifax settled a class action lawsuit related to the 2017 data breach for XXXX XXXX. Improper Investigations: The Consumer Financial Protection Bureau (CFPB) fined Equifax XXXX XXXX  for failing to properly investigate consumer disputes and address inaccuracies in credit reports. Inaccurate Credit Scores: New York Attorney General (.gov) secured a settlement with Equifax for $725,000 due to inaccurate credit scores reported to lenders, impacting consumers\' loan costs.'

Company response to consumer: Closed with explanation