Consumer complaint received 2025-05-06 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: WA

Complaint narrative:
# # # Subject : FORMAL METRO 2 COMPLIANT DISPUTE DEMAND FOR DELETION OF INACCURATE COLLECTIONS Dear Compliance Department, I am formally disputing the following inaccurate and unverifiable collections being reported on my consumer file. As a consumer reporting agency, you are required under 15 U.S.C 1681e ( b ) ( FCRA ) to follow reasonable procedures to ensure the maximum possible accuracy of the data you report.

Furthermore, I am aware of the CFPBs lawsuits against XXXX  and XXXX  for failing to conduct proper investigations and reporting inaccurate and misleading consumer information. Given these legal precedents, I demand that you comply with Metro 2 guidelines and the FCRA to accurately verify or delete the following collection accounts : -- - # # # DISPUTED COLLECTION ACCOUNTS # # # # 1. XXXX XXXX XXXX XXXX XXXX XXXX - Issue : This collection account contains incomplete, outdated, and unverifiable information, making it non-compliant with Metro 2 standards.

- Relevant Law : Per 15 U.S.C 1681e ( b ), consumer reporting agencies must ensure accurate reporting. Furthermore, under 15 U.S.C 1692e ( 8 ) ( FDCPA ), debt collectors are prohibited from reporting false or misleading credit information.

- Metro 2 Violation : The account does not align with proper Compliance Condition Codes ( CCC ) and Account Status Codes ( ASC ) as required.

- Demand : DELETE this collection from my consumer report immediately as you can not verify it in full compliance with Metro 2. Failure to correct this inaccuracy will be considered willful noncompliance under 15 U.S.C. 1681n. # # # # 2. XXXX XXXX XXXX XXXX XXXX XXXX - Issue : The Date of First Delinquency ( DOFD ) is incorrect and unlawfully extending the reporting period. 
- Relevant Law : Per 15 U.S.C 1681c ( a ) ( 4-5 ), no negative account can remain beyond seven years from the XXXX. Additionally, furnishers must comply with 15 U.S.C 1681s-2, which mandates accurate reporting.

- Metro 2 Violation : The XXXX reported does not comply with Metro 2 formatting guidelines, which is a violation of industry data integrity standards.

- Demand : REMOVE this collection account from my credit report immediately due to incorrect date reporting, rendering the account unverifiable.

# # # # 3. XXXX XXXX XXXX XXXX XXXX XXXX - Issue : I have no contractual agreement with this collection agency, and they have failed to provide verification of ownership. 
- Relevant Law : Under 15 U.S.C 1666b, a valid contract must exist between a consumer and creditor to be reported on a credit file. Furthermore, per 15 U.S.C 1681b, consumer reports may only contain legally authorized information.

- Metro 2 Violation : This account is improperly assigned and does not meet permissible purpose requirements under Metro 2 data standards.

- Demand : DELETE this account from my consumer report immediately as it is unverified and unlawfully reported.

-- - # # # FINAL DEMAND Under 15 U.S.C 1681i ( a ) ( 5 ), if an item can not be verified, it must be deleted. I demand that these collections be removed immediately as they do not comply with Metro 2 reporting guidelines and violate federal consumer protection laws.

If these accounts remain, I will escalate this matter to the CFPB, FTC, and consider legal action for willful FCRA violations under 15 U.S.C. 1681n.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief