Consumer complaint received 2025-12-08 00:00:00
Product: Debt collection — I do not know
Issue: False statements or representation — Attempted to collect wrong amount
Company: JLO Ventures LLC dba Car By U
State: SC

Complaint narrative:
Consumer Financial Protection Bureau XXXX. XXXX XXXX XXXX  XXXX DC XXXX Re : Formal Complaint & Request for Investigation Inaccurate Reporting of Auto Loan Account # XXXX ( XXXX  ) To Whom It May Concern : I am submitting this formal complaint to the Consumer Financial Protection Bureau regarding the inaccurate, misleading, and unlawful reporting of an auto loan account ( Account # XXXX ) appearing on my XXXX  consumer report. The furnisher and credit bureau are in violation of the Fair Credit Reporting Act ( FCRA ), the Fair Debt Collection Practices Act ( FDCPA ), and Regulation V ( 12 CFR Part 1022 ). 
Summary of Reporting Issues : The following reporting errors appear on the Equifax file : Account Type : Installment Auto Loan Status : Derogatory Collection/Chargeoff Past Due Balance : {$2600.00} Date Opened : XX/XX/XXXX Date Last Active : XX/XX/XXXX Date of Last Payment : XX/XX/XXXX Last Reported : XX/XX/XXXX Two-year payment history incorrectly showing OK for numerous months after the alleged charge-off Reporting positive payment history after charge-off, which is inaccurate and misleading Failure to report accurate charge-off date Conflicting delinquency timeline versus payment history Reporting past due balance after account was charged off, which is inconsistent with proper credit reporting guidelines These inconsistencies constitute the reporting of information that is unverifiable, incomplete, contradictory, and not compliant with federal law. 
Violations Committed : FCRA Violations : FCRA 602 ( A ) Obligation to ensure fair and accurate credit reporting.

FCRA 607 ( b ) Failure to maintain reasonable procedures to assure maximum possible accuracy.

FCRA 609 ( a ) Failure to provide full verification of all reported information. 
FCRA 611 ( a ) Continued reporting of inaccurate information after dispute.

FCRA 623 ( a ) ( 1 ) ( A ) Furnishing information known or reasonably should be known as inaccurate.

FCRA 623 ( a ) ( 2 ) Duty to correct and update inaccurate information.

FCRA 623 ( a ) ( 5 ) Incorrect Date of First Delinquency ( DOFD ).

Regulation V Violations ( 12 CFR 1022 ) : Failure to provide accurate and complete consumer information.

Reporting contradictory payment history and delinquency data. 
Failure to correct the account after prior disputes. 
FDCPA Violations ( if the furnisher is a debt collector ) : 15 USC 1692e False or misleading representation of account status.

15 USC 1692f Use of unfair or unconscionable reporting practices.

15 USC 1692e ( 8 ) Communicating credit information that is known to be false. 
Requested CFPB Action : I am requesting that the CFPB complete a full investigation into the inaccurate reporting of Auto Loan Account # XXXX, require the furnisher and XXXX  to provide proper documentation, and compel deletion or correction of all inaccurate data. 
Desired Resolution : Due to the severity of the violations and the contradictory reporting, I formally request that this account be deleted from my XXXX  report for failure to comply with federal reporting standards

Company response to consumer: Closed with explanation