Consumer complaint received 2025-01-28 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account status incorrect
Company: Experian Information Solutions Inc.
State: CA

Complaint narrative:
Subject : Complaint Regarding Discrepancies and Inaccuracies on Credit Reports To Whom It May Concern : I am writing to file a formal complaint regarding significant discrepancies, inaccuracies, and inconsistencies on my credit reports from the XXXX major credit reporting agencies : XXXX, Experian, and XXXX. Despite my efforts to resolve these issues directly with the credit bureaus and the creditors furnishing the information, the errors persist, negatively impacting my creditworthiness and financial reputation. 

Specific Issues : Inconsistent Account Balances : The balances reported for XXXX XXXX  # XXXX XXXX XXXX # XXXX XXXX XXXX # XXXX, XXXX XXXX # XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX # XXXX not accurate and do not reflect my actual payment history or current standing. Despite providing supporting documentation to demonstrate the correct balances, these discrepancies have not been corrected. 

Incorrect Dates on Accounts : The opening and closing dates for several accounts, including XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, are inconsistent across all of my credit reports and do not align with the records provided by the respective creditors. 

Discrepant Account Reporting Across Bureaus : Certain accounts, such as XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX appear on XXXX or XXXX of my credit reports but are missing entirely from another. This inconsistency creates an incomplete and misleading representation of my credit history. 

XXXX Accounts : I have identified accounts on my credit reports that do not belong to me, which may indicate an instance of mixed credit files or identity theft. These accounts have not been removed despite my repeated disputes and supporting evidence.

Under the Fair Credit Reporting Act ( FCRA ) ( 15 U.S.C. 1681 et seq. ), credit reporting agencies and furnishers of information have a legal obligation to ensure the maximum possible accuracy of information reported on consumer credit files. 

Specifically : Section 611 ( a ) ( 1 ) : Credit reporting agencies must investigate disputes within 30 days of notification and correct any inaccuracies.

Section 623 ( a ) ( 1 ) ( A ) : Information furnishers must report accurate information to credit reporting agencies.

Section 623 ( b ) : Furnishers are required to investigate disputes promptly upon notification from a credit reporting agency. 
Despite my compliance with the proper dispute procedures and provision of evidence, these obligations have not been fulfilled, causing me financial harm. 

Resolution Requested : I request the CFPB 's assistance in ensuring that : All inaccuracies and discrepancies are corrected across all XXXX  credit reports. All accounts that are not consistent across all three major credit reporting bureaus are removed promptly and permanently. 
All erroneous accounts are removed promptly. 
The reporting agencies and furnishers comply with their obligations under the FCRA. 
I am provided with an updated and corrected credit report at no additional cost. 

Supporting Documentation : I am prepared to provide supporting evidence, including : Copies of my credit reports highlighting the inaccuracies. 
Correspondence with credit bureaus and furnishers. 
Relevant account statements and payment records. 

Thank you for your attention to this matter. I trust that the CFPB will address this issue promptly and ensure compliance with consumer protection laws. Should you require further information, please contact me at [ Your Email Address ] or [ Your Phone Number ]. 

Sincerely, XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation