Consumer complaint received 2025-03-14 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: Experian Information Solutions Inc.
State: LA

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XX/XX/year> XXXX XXXX XXXX XXXX XXXX, GA XXXX Subject : Identity Theft Request to Close Unauthorized Account and Remove Fraudulent Charges Dear XXXX Representative, I am writing to follow up on my previous notification that I am a victim of identity theft. Recently, I learned that my personal information has been used to open an unauthorized account with your company. I did not open this account, and I am not responsible for any charges associated with it.

As a victim of identity theft, I request that you take the following actions immediately : 1. Close the unauthorized account.

2. Remove any charges associated with this fraudulent account.

3. Delete all information related to this account from my credit file.

I have enclosed copies of the following documents to support my claim and to confirm the fraudulent nature of this account : FTC Identity Theft Report Proof of Identity FTC Notice to Furnishers of Information Please investigate this matter and provide me with written confirmation of the actions you have taken, including a detailed explanation of your findings. I appreciate your prompt attention to this urgent matter.

Thank you for your cooperation. 

Sincerely, XXXX XXXX Enclosures : FTC Identity Theft Report Proof of Identity FTC Notice to Furnishers of Information -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- This version clearly states your request and includes all necessary details and enclosures. You may adjust any information as needed before sending. 

XXXX XXXX XXXX XXXX XXXX, GA XXXX Date of inquiry XX/XX/year> XXXX XXXX XXXX XXXX XXXX, GA XXXX Date of inquiry XX/XX/year> XXXX UPDATE XXXX XXXX XXXX XXXX XXXX, GA XXXX Date of inquiry XX/XX/year> XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX Date of inquiry XX/XX/year> XXXX XXXX XXXX XXXX XXXX, GA XXXX Date of inquiry XX/XX/year> XXXX XXXX XXXX XXXX XXXX, GA XXXX Date of inquiry XX/XX/year> XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX XXXX of inquiry XX/XX/year> XXXX XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX XXXX of inquiry XX/XX/year>XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX CA XXXX XXXX of inquiry XX/XX/year> XXXX XXXX XXXX XXXX XXXX, GA XXXX XXXX of inquiry XX/XX/year> XXXX XXXX XXXX XXXX XXXX, GA XXXX XXXX of inquiry XX/XX/year> XXXX XXXX XXXX XXXX XXXX, GA XXXX Date of XXXX XX/XX/year> XXXX XXXXXXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX TX XXXX XXXX of XXXX XX/XX/year> XXXX XXXX XXXX XXXX XXXX, GA XXXX XXXX of inquiry XX/XX/year> XXXX, XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX, AZ XXXX Date XXXX XXXX XX/XX/year> XXXX, XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX, AZ XXXX Date XXXX XXXX XX/XX/year> XXXX XXXX XXXX. 
XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX Date of inquiry XX/XX/year> XXXX, XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, GA XXXX Date of inquiry XX/XX/year> XXXX XXXX XXXX XXXX XXXX, GA XXXX Date of inquiry XX/XX/year> XXXX XXXX XXXXXXXX XXXX XXXX XXXXXXXX XXXX XXXX, GA XXXX XXXX of inquiry XX/XX/year> XXXX XXXX XXXX XXXX XXXX, GA XXXX XXXX of inquiry XX/XX/year> XXXX XXXX XXXX XXXX XXXX, GA XXXX Date of XXXX XX/XX/year> XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX SC XXXX XXXX of inquiry XX/XX/year> XXXX XXXX XXXX XXXX XXXX, GA XXXX Date of XXXX XX/XX/year> XXXX XXXX XXXX XXXX XXXX, GA XXXX Date of inquiry XX/XX/year> XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX Date of inquiry XX/XX/year> XXXX XXXX XXXX XXXX XXXX, GA XXXX Date of inquiry XX/XX/year> XXXX UPDATE XXXX XXXX XXXX XXXX, GA XXXX Date of inquiry XX/XX/year> XXXX UPDATE XXXX XXXX XXXX XXXX, GA XXXX Date of inquiry XX/XX/year> XXXX UPDATE XXXX XXXX XXXX XXXX, GA XXXX Date of inquiry XX/XX/year> XXXX UPDATE XXXX XXXX XXXX XXXX, GA XXXX Date of inquiry XX/XX/year> XXXX UPDATE XXXX XXXX XXXX XXXX, GA XXXX Date of inquiry XX/XX/year> XXXX UPDATE XXXX XXXX XXXX XXXX, GA XXXX Date of inquiry XX/XX/year> XXXX UPDATE XXXX XXXX XXXX XXXX, GA XXXX Date of inquiry XX/XX/year> XXXX XXXX ASSISTANCE XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX Date of XXXX XX/XX/year> XXXX UPDATE XXXX XXXX XXXX XXXX XXXX GA XXXX Date of inquiry XX/XX/year> XXXX XXXX XXXX XXXX XXXX, GA XXXX Date of inquiry XX/XX/year> XXXX XXXX XXXX XXXX XXXX, GA XXXX Date of inquiry XX/XX/year> XXXX XXXX XXXX XXXX XXXX, GA XXXX XXXX of inquiry XX/XX/year> XXXX UPDATE XXXX XXXX XXXX XXXX, GA XXXX Date of inquiry XX/XX/year> XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX GA XXXX Date of inquiry XX/XX/year> XXXX UPDATE XXXX XXXX XXXX XXXX, GA XXXX Date of inquiry XX/XX/year>

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation