Consumer complaint received 2024-04-19 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: NV

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  : Transunion Original XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Transunion XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- - XXXX. ) Event- Security deposit not returned Date : XXXX Description : No security deposit returned nor itemized statement of repairs for keeping deposit of {XXXX XXXX  Law broken : NRS118A.242 : Security deposit The landlord shall provide the tenant with an itemized, written accounting of the disposition of the security deposit or surety bond, or a combination thereof, and return any remaining portion of the security deposit to the tenant no later than 30 days after the termination of the tenancy by handing it to the tenant personally at the place where the rent is paid, or by mailing it to the tenant at the tenants present address or, if that address is unknown, at the tenants last known address. 
6.If the landlord fails or refuses to return the remainder of a security deposit within 30 days after the end of a tenancy, the landlord is liable to the tenant for damages : ( a ) In an amount equal to the entire security deposit ; and ( b ) For a sum to be fixed by the court of not more than the amount of the entire security deposit. 

Request : Need consideration of returning of funds with false credit reporting in question being deducted from collections -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- - 2. ) Event- XXXX and water shutoffs Date XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/year> Description : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  Found roaches in kitchen on XX/XX/year>, XX/XX/year>, and XX/XX/year> all after post-insect treatment Law broken : NRS118A.290Habitability of dwelling unit. ( c ) A water supply approved under applicable law, which is : ( 1 ) Under the control of the tenant or landlord and is capable of producing hot and cold running water ; ( g ) Building, grounds, appurtenances and all other areas under the landlords control at the time of the commencement of the tenancy in every part clean, sanitary and reasonably free from all accumulations of debris, filth, rubbish, garbage, rodents, insects and vermin. 

Request : Consider breaking lease justifiable due to numerous health code safety violations being broken in NRS 118A.290 with vocal concerns being brought to management and negligible use of direct credit reporting by XXXX XXXX and associates without proper documentation being weighed in this instance. 4 days worth of rent XXXX XXXX XXXX XXXX being deducted due to loss of essential services ( water/hot water ) I have a XXXX XXXX XXXX XXXX XXXX I went to get treated caused by this property and medically nullifying this lease agreement Loss of quality of life since I am a XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, and feeling unsafe at home. 

-- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- - 3. ) Event- Property manager gained entry without prior 24 hour notice XXXX XXXX XXXXXX/XX/year> Description : Property manager XXXX XXXX knocked on my door without giving prior 24 hour phone or written notice for a non-emergency issue. I was unaware of this law when this incident occurred. Was harassed by property manager during the unlawful visit. 

Law broken : NRS118A.330Landlords access to dwelling unit. 
3.The landlord shall not abuse the right of access or use it to harass the tenant. Except in case of emergency, the landlord shall give the tenant at least 24 hours notice of intent to enter and may enter only at reasonable times during normal business hours unless the tenant expressly consents to shorter notice or to entry during non business hours with respect to the particular entry. 

Request : Findings lead up to departure further warrant removal of collections charge due to negligence of management and violation of tenant privacy during 14 day occupancy.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief