Consumer complaint received 2025-04-21 00:00:00
Product: Money transfer, virtual currency, or money service — Domestic (US) money transfer
Issue: Fraud or scam — 
Company: TD BANK US HOLDING COMPANY
State: VA

Complaint narrative:
TD BANK APPEARS TO BE IN VIOLATION OF THEIR U.S. DEPARTMENT OF JUSTICE COURT ORDERED CRIMINAL SENTENCING AGREEMENT? A TD BANK MUST READ!

This report and its attachments will detail how I have experienced first-hand that TD Bank is using a/or the like rinse and repeat cycle of illegality ( employee and/or bad actor customers fraud / scammers ) at a cost to me of theft from TD Bank in the amount of {$84000.00} ( wired from XXXX XXXX of {$21000.00} to TD Bank on XXXX XXXX, XXXX and a wire of {$62000.00} to TD Bank on XX/XX/XXXX XXXX. During my research I have uncovered evidence that strongly supports that TD Bank and its bank employees is, has and continues to allow criminals to operate within TD Bank to include what appears to be bank employees continuing to help open up accounts for malicious bad actor criminals even after TD Bank plead guilty in XXXX, and now is a convicted criminal. 

Furthermore, I am stunned to learn many times the banks position of court convictions and fines are coined as " just the cost of doing business '', all of which in my case has resulted in a financial harm and emotional distress to an innocent customer who trusted the banks word that the banks services are safe and secure would be an understatement. 

Until these bankers GO TO PRISON this will continue so all that read this need to help get the word out and demand justice does not stop at fines but also must include PRISON time for the convicted criminal bankers as fines obviously are not deterring the Bankers to engage in crimes. 

TD Banks XXXX multi-billion dollar conviction sentencing agreement/s mandates that TD Bank XXXX XXXX XXXX to commit NO FURTHER CRIMES ; ''. TD Bank should look into what that means to violate a sentencing agreement ( see link below regarding your criminal conviction ). 

It would be wise to pass this complaint on to anyone in TD Bank who is responsible for compliance with the criminal case identified below and take the facts herein to return/ reimburse me in full the money stolen by you, your employees and/or your customers. 

I am sickened to have learned only after the fact of theft of {$84000.00} that TD Bank is a convicted criminal bank with convicted criminal employees who conspired and schemed crimes with criminals internationally for a decade and I have experienced first-hand it appears that the bank continues to allow/ support criminals in their bank to XXXX/ steal / commit fraud and scams against other innocent banking customer ( see the attached " XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ). 

Key takeaways if TD Bank fails to make me whole / return / reimburse the money stolen in the amount of {$84000.00} to me : First, understand, I am not going away until I am made whole! 

I will be forced to reach out to ALL authorities and attorneys involved with TD Banks criminal conviction case for help and have them look into if TD Bank is in violation of their sentencing agreement. 

I will seek to have the prosecution team and/or other authorities to classify these crimes as but not limited to " Conduct beyond the offense of conviction : Actions that are part of a larger scheme or plan, even if they don't directly relate to the offense for which the defendant was convicted '' or the like or bring a new case for violation of the original case or new violations of law/s and add me to the victims and remedies list to be awarded damages, fines, fees, interest, pain and suffering and other such remedy/ies the court deems appropriate. 

CFPB Director XXXX XXXX sums it all up : This is about financial institutions fulfilling their basic obligations to protect customers money and help fraud victims recover their losses. 

U.S. House and Senate clarified that the banks are to share the liability : The U.S. Protecting Consumers from Payment Scams Act ( H.R. 9303 pdf file attached ) introduced several significant amendments to the Electronic Fund Transfer Act ( EFTA ) aimed at enhancing consumer protections and ensuring greater accountability among financial institutions to include a shared liability provision wherein the financial institution holding the consumers account and the institution receiving the fraudulent transfer with discretion to include other firms that materially help facilitate the payments to share responsibility for reimbursing the consumer to encourage all parties involved to adopt more robust fraud prevention measures. 

Note : See also the attached file titled " XXXX XXXX XXXX XXXX '' ( fraud Insights report ). 

TD BANK has the full capability to simply follow the money trail to the next account and the next etc. to reimburse the bank 's fraud victims : Due to but not limited to TD Bank and bank employees guilty criminal convictions the bank knows first-hand they must follow the money trail to claw it back.

Of Importance is that TD Bank was an active participant in the crimes and understand because of the practice where the criminal bankers/ the malicious bad actor bank customer will open an account to be used to receive money only to soon after move the majority of the ill-gotten funds out of the account to another account for obvious reasons ( i.e. bank freezing account or hold harmless recall / claw back ). This means the bank/s MUST but not limited to follow the money trail to make a victim whole. In the alternative TD bank has the option to simply reimburse me in full out of bank funds! Either way, if I am not made whole I will seek restitution through but not limited to authorities and/or the sentencing court / U.S. DOJ to include fines, penalties and other damages.

TD Banks XX/XX/XXXX Shareholder meeting just publicly admitted the convicted bank criminals caused extraordinary pain, the darkest day for the bank and that they encourage accountability and to be more curious about all these issues. Can you imagine the shareholders ' response and the U.S. Governments to learn yet again crimes are being committed within the bank and possibly another case is brought against the bank or sentencing violations are uncovered? 

Employing options to reimburse me identified herein or by any and all means at the banks disposal in the end is the least costly option for TD Bank as it saves the bank/s time and money as court/s, government agencies or the court of public opinion via media exposure will certainly cost the bank far more than just money as the time and attention this matter will require so many of your banks employees to answer but not limited to the courts, the agency/ies overseeing the bank is in compliance of their criminal sentencing agreements or to bring new charges, fines and cost to make victims whole to include going to the media, U.S. Senate / Congress and several additional agencies listed herein / within the court case TD Bank plead guilty to. Not to mention any employees that are found to be helping these criminals may be charged and maybe even a PRISON sentence!

Obviously the media will be all over this story ( to include XXXX and others who reported on the cases against XXXX XXXX and TD Bank in the past )! 

Furthermore, should TD Bank fail to make me whole read below of additional steps I will perform to protect my family from the harm TD Bank has caused me and/or the harm the banks customers have threaten me with by offering the details of the entirety of the my complaints/ reports which will also include the banks responses- all points to TD Bank continuing to support bad actors ( who are your bank customers ) and their international ecosystem team of bad actors will learn first-hand how TD Bank has been publicly noted as the bank of choice for criminal actors with bank employees who work with and support the criminal customers.

The nearly one million banking victims including myself are not the ones who : 1 ) pretended to vet the bad actors opening bank accounts 2 ) failed to keep criminal employees out of the banks employ 3 ) failed to implement sufficient anti-fraud measures 4 ) failed to " Know Your Clients '' 5 ) used limited and ineffective authentication / verification requirements any or all of which resulted in the banks opening their doors and letting the criminals into the banks. But for the bank 's negligence nearly one million honest customers including myself could never have become victims of induced fraud or authorized fraud.

Nothing can come from fraud or theft but fraud or theft so wherever the money was moved from and then too is part of the crime money mule ecosystem and the account holder/s of the next account is part of the criminal ecosystem. 

XXXX XXXX just reported TD Bank will continue to be required to retain an independent monitor as part of the XXXX XXXX dollar settlement due to the bank 's failure to prevent money laundering plea ( the bank also conspired as a criminal in the crimes ) as stated by the U.S. DOJ. 

I am HORRIFIED to have learned after the fact that TD Bank has a CRIMINAL RECORD and by their own pleading of GUILTY has a reputation of lacking security policies allowing criminals into their bank/s as well as bank employees on the take working as criminals and supporting the criminal customers wherein the bank became a criminal themselves as evidenced in the court case TD Bank plead guilty to in late XXXX, labeled as a historic crime spanning nearly a decade. The bank is to pay nearly XXXX XXXX dollars in fines/ penalties : XXXX XXXX XXXXXXXX In the words of TD Bank 's own employees : the banks XXXX failures made it convenient for criminals.

Within the case it is basically said the banks are to be the first line of defense against crimes not to be a criminal themselves, and By making its services convenient for criminals, TD Bank became one, said Attorney General XXXX XXXX XXXX. Today, TD Bank also became the largest bank in U.S. history to plead guilty to Bank Secrecy Act program failures, and the first US bank in history to plead guilty to conspiracy to commit money laundering.TD Bank chose profits over compliance with the law And, these failures made the bank an easy target for the bad guys. These failures also allowed corrupt bank employees to facilitate a criminal And, The bank was aware of these risks and failed to take steps to protect against them, including for two networks prosecuted in New Jersey and elsewhere And, TD Bank became the bank of choice for multiple money laundering organizations and criminal actors and processed hundreds of millions of dollars in money laundering transactions. 

And, Let me be clear : our investigation continues, and no individual involved in TD Banks illegal conduct is off limits. 

TD Bank 's involvement in this historic money laundering scandal included several bank employees supporting the international crimes and schemes. It was found that their lack of security policies contributed to a climate as a bank of choice for but not limited to corrupt employees, criminals/ bad actors / money mules/ fraud / induced fraud / authorized fraud crimes. 

Today it seems TD Bank is and continues to be a known safe haven for money mules and criminals alike of which I am now another victim of TD Banks failure to be a secure bank and instead is a known bank of and for bad actors/ criminals with corrupt criminal bank employees who work with and support bad actor criminal customers. 

During my investigation into the theft of {$84000.00} by TD Banks criminal employees and/or customers I have found what appears to show that TD Bank continues to have a problem with criminals operating in their bank and/or corrupt employees helping the money mule criminals open accounts. The criminal case TD Bank plead guilty to exposes the bank has operated with criminals in a similar way, in summary : The Charges : TD Bank 's U.S. unit faced charges for failing to maintain proper anti-money laundering ( AML ) controls for nearly a decade, from XXXX to XXXX. 

The Failure : Prosecuto

rs stated that the bank 's " long-term, pervasive, and systemic deficiencies '' in its AML policies allowed criminals to launder money through its branches. Examples of The Money Laundering : - One money laundering network, with the help of bribed employees, processed mo
re than {$470.00} XXXX  through the bank through large cash deposits into nominee accounts. 

- Another scheme involved five bank employees who helped facilitate the transfer of {$39.00} XXXX in illicit funds to XXXX. 

- A third scheme involved a money laundering network with accounts for at least XXXX XXXX  companies that moved more than {$100.00} XXXX in illicit funds. 

TD Bank 's criminal acts and criminal employees does not stop there as recently yet another TD Bank employee, a XXXX XXXX who worked in TD Bank 's anti-money-laundering department has pleaded guilty to a felony in connection with a check-fraud scheme and took possession of customers ' personally identifiable information. 

XXXX XXXX Attorney XXXX XXXX stated " This defendant brazenly exploited her position for her own personal profit, '' and he said " We take all fraud in the banking and financial services industry extremely seriously, no matter what form it takes. ". This case against XXXX grew out of a probe focused on check fraud. 

I would like to ask why and how is it not required by law, policy or otherwise requiring banks to inform and warn customers of danger when a sending or receiving bank sends a wire / EFT 's / ACH money to any bank / institution that has a criminal record, criminal employees and/or a conviction of like kind instead of as it is now the bank/s carry on declaring to customers they are safe and secure?

Case in point : My bank, XXXX XXXX, should have warned me prior to or at the time of any dealings with TD Bank and or any attempts to send money by any means to TD Bank should have included a full disclosure notice and warning of but not limited to the subjects and issues within this report or by any other appropriate method/s. 

Furthermore, XXXX XXXX 's failure to do so caused me to a financial injury in the amount of {$84000.00} as well as threats of being harmed by a convicted criminal, TD Bank and its criminal bank employees and customer/s which has caused financial and emotional distress to me and my family that will last us a lifetime.

Company response to consumer: Closed with explanation