Consumer complaint received 2025-05-19 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: MI

Complaint narrative:
Subject : FORMAL DISPUTE & DEMAND FOR REMOVAL OF INACCURATE LATE PAYMENTS XXXX XXXX XXXX XXXX Account Numbers : XXXX / XXXXXXXX XXXX XXXX To Whom It May Concern : I am formally disputing the late payment history and derogatory reporting for the above-mentioned XXXX XXXX XXXX XXXX XXXX XXXX These accounts appear on my credit report with conflicting and factually incorrect payment history data that violates federal law under the Fair Credit Reporting Act ( FCRA ) and the Truth in Lending Act ( TILA ). 

Factual Inaccuracies : Across all three listed XXXX XXXX XXXX XXXX tradelines, your reporting includes : Contradictory statuses : Charge-Off, Paid in Full for Less Than Full Balance, Payment After Charge-Off / Collection Multiple unsubstantiated late payments : 30 days late ( 1x ) 60 days late ( 1x ) 90 days late ( 1x ) 120 days late ( 2x ) Closed accounts with {$0.00} balances still showing derogatory notations despite a settlement or charge-off resolution Discrepancies between " Date of Last Activity '' and " Date of Last Payment '' across bureaus Ongoing In Dispute or Dispute Resolved Consumer Disagrees flags that reflect non-resolution and continued reporting of disputed data This is a gross failure on your part to maintain and report accurate, consistent, and verifiable consumer data. 

Legal Violations : 1. FCRA 15 U.S. Code 1681 ( Section 602 ) Inaccurate credit reporting directly undermines the individuals right to fair and equitable treatment in the financial marketplace. 

You are actively violating this section by maintaining a derogatory history based on incomplete and conflicting data. 

XXXX. FCRA 15 U.S. Code 1681b ( Section 604 ) " Permissible purpose '' and " accuracy of data '' are required when disseminating credit information. 

By reporting misleading and unverified late payment data, especially on closed and settled accounts, you are exceeding permissible purpose and exposing yourself to legal liability. 

XXXX. TILA 15 U.S. Code 1666b This mandates creditors must apply payments in a timely manner and provide reasonable time to avoid delinquency. 

Multiple late payments on a closed and settled account with inconsistent dates indicate that proper application of payments was not followed, constituting a clear breach of federal billing standards. 

DEMAND FOR CORRECTIVE ACTION : You are hereby given 30 days to take the following actions : DELETE all 30, 60, 90, and 120-day late notations associated with the listed XXXX XXXX XXXX XXXX XXXX XXXX 

Update the payment status to reflect " Settled Closed in Good Standing '' or a similar neutral term that accurately reflects the account resolution. 

Cease the reporting of contradictory or disputed data unless and until you can provide : Full payment ledger history from XXXX XXXX XXXX contractual documentation and settlement terms A full audit trail of all payment postings WARNING OF LEGAL ACTION : If you do not comply with this demand in full, I will take the following actions without further notice : File complaints with the Consumer Financial Protection Bureau ( CFPB ) and Federal Trade Commission ( FTC ) Pursue claims under 15 U.S. Code 1681n and 1681o for willful or negligent noncompliance Seek statutory damages, punitive damages, and attorneys fees in a formal lawsuit CONCLUSION : You are required by law to report only accurate, complete, and verifiable information. Your failure to do so has caused material harm to my financial reputation, and I expect immediate corrective action to avoid further consequences.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief