Consumer complaint received 2024-12-30 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Experian Information Solutions Inc.
State: TX

Complaint narrative:
I am filing a formal complaint against XXXX. XXXX for reporting inaccurate information on my credit reports. Specifically, they have reported missed payments, late payments, and an incorrect balance owed. The balance reported is significantly higher than what I actually owe, and I have never made a late payment on this account. Despite my efforts to dispute and correct this information, it remains inaccurate, which is damaging my credit profile and violating federal law. 

Details of the Issue : Incorrect Balance Owed : The balance listed on my credit report is {$170000.00}, which is incorrect. The true amount I owe is significantly less than this amount. The reported balance does not reflect the accurate debt. 
Inaccurate Reporting of Payments : The account history shows missed payments and late payments, which are completely inaccurate. I have never missed a payment or made a late payment for this account. I have consistently paid on time, and this misrepresentation is harming my credit score. 
Failure to Correct Discrepancies : I have already disputed these issues with the credit reporting agencies, but the information has not been updated or corrected by XXXX. XXXX, and the inaccuracies remain on my credit report. 
Violations : Failure to Report Accurate Information : XXXX. XXXX is in violation of the Fair Credit Reporting Act ( FCRA ) by reporting inaccurate account details, including the balance owed and payment history. 
Damage to Credit : The incorrect reporting of missed and late payments, as well as the inflated balance, is negatively impacting my credit score and making it more difficult for me to manage my financial affairs. 
Failure to Correct Disputes : Despite my efforts to dispute the inaccurate information, XXXX. XXXX has failed to correct the errors or provide adequate validation of the reported debt, violating my rights under the FCRA. 
Request for Action : I respectfully request that the Consumer Financial Protection Bureau investigate the following : The inaccuracies in the balance owed and payment history reported by XXXX. XXXX. 
The failure of XXXX. XXXX to correct the disputed information after being notified of the errors. 
The violation of my rights under the Fair Credit Reporting Act ( FCRA ), particularly the requirement to report accurate and complete information. 
Appropriate action to ensure that XXXX. XXXX updates the account information to reflect the correct balance owed and accurate payment history. 
I have supporting documentation available, including credit reports showing the discrepancies, proof of payments, and any dispute correspondence. Please let me know if you require additional information to assist with your investigation. 

Thank you for your prompt attention to this matter. I look forward to a resolution.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation