Consumer complaint received 2025-01-15 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: Experian Information Solutions Inc.
State: GA

Complaint narrative:
I am contacting you about the compromising of my social security number. I am a victim of Identity Theft.

Commission and filed a complaint # and contacted the police department and obtained a police report # which both are attached. Please block and remove all information from my credit report, and send me an updated copy of my credit report. The following items do not belong to me and is a result of fraud that I did not authorize : XXXX XXXX XXXX XXXX Please block and remove all information resulting from Identity Theft pursuant to FCRA 605B ( 15 U.S.C. & 1681 c-2 ) which states that these accounts must be removed within 4 Business Days of receipt. THIS WAS SENT ON XX/XX/XXXX. 
Also, please I asked to send an updated copy of my credit report to the attached address. According to the act, there shall be no charge for this updated report. I also requested that the bureaus please send notices of corrections to anyone who received my credit report in the past six months. 

Ive sent supporting documentation police report ftc report and affidavits asking for an update and they advised they will respond within 60 days of XX/XX/XXXX XX/XX/XXXX and XX/XX/XXXX. It is now XX/XX/XXXX I am not asking for a new investigation. Ive submitted the primary legal documents asking for a removal of XXXX XXXX XXXX XXXX collections inquiries medical bills that are all FALSE. XXXX XXXX XXXX  should be removed COFA from each credit bureau and outstanding collections XXXX  XXXX allowed thiefs to open up an account in my name In XXXX, XXXX  XXXX acquired XXXX XXXX  XXXX XXXX XXXX, including its online savings account product, XXXX XXXX, which was known for having higher-than-average interest rates. In XXXX, XXXX XXXX rebranded XXXX XXXX as XXXX XXXX, and started offering XXXX XXXX accounts to the general public. 

XXXX XXXX marketed its XXXX XXXX  account as a high interest account with a variable interest rate that was one of the nations top, best, '' and highest, and would earn much more interest than the average savings account. It also assured former XXXX XXXX savings I am writing to report that I am a victim of identity theft. Someone has stolen my Social Security card and ID, and has used them to engage in fraudulent activities under my name. 

I request that you investigate this issue, place a fraud alert on my credit report, and take steps to remove any unauthorized accounts or inquiries associated with my identity. Over 90 days ago I wrote each the creditors in question and demanded proof that I am their customer. I asked for proof of the alleged debt, including specifically the alleged contract or other instrument bearing my signature. So far none of them has been able to provide such proof to me. I have sent follow-up letters to each of them and there is still no proof. I have attempted phone contact, but I simply get transferred around and nothing ever gets accomplished. Youre using a Impermissible Purpose. I am also entitled to certain privacy rights concerning my credit information and protection from the misuse of my credit information. 
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Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation