Consumer complaint received 2024-11-14 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Experian Information Solutions Inc.
State: NJ

Complaint narrative:
I am writing to formally to address the following account on credit report due to NON-COMPLIANCE with XXXX XXXX reporting standards Creditor : XXXX  Account Number : XXXX Report Number : XXXX Date Opened : XX/XX/XXXX Status : Charged Off ( {$XXXX} written off ) Balance : {$XXXX} past due as of XX/XX/XXXX After a thorough review of my credit report, I have identified significant discrepancies and errors in the way this account is being reported. These discrepancies indicate that the data furnished by XXXX  is not in compliance with the Credit Reporting XXXX XXXX XXXX XXXX and the XXXX XXXX XXXX set by the XXXX XXXX XXXX XXXX XXXX XXXX ). 

According to the account data, this account is currently reported with an Account XXXX XXXX XXXX ( XXXX XXXX ) ; however, the reporting fails to accurately reflect the associated data fields and compliance condition codes as required by XXXX XXXX guidelines. Specifically : Inaccurate Reporting of Payment History and Status : The payment history indicates multiple charge-offs for XX/XX/XXXX, XX/XX/XXXX, and XX/XX/XXXX, which contradicts the proper reporting guidelines. The use of Account XXXX XXXX XXXX ( XXXX XXXX ) must align with a single, consistent status update, not multiple charge-offs over consecutive months. 

1.The reporting does not follow XXXX  XXXX guidelines that require an accurate reporting of delinquency timelines. If an account is charged off, it should not continue to update as charged off for subsequent months without closing the account in the system.

2.Improper Use of Compliance Condition Codes : The current reporting lacks the appropriate Compliance Condition Code ( CCC ), which should be updated to reflect my dispute.Under XXXX XXXX XXXX, when an account is being disputed by the consumer, the account should be reported with the code XB ( Account Information Disputed by Consumer ). 
The absence of this compliance code indicates that SYNCB/PPC did not properly update the status of this account upon receiving notice of my dispute, which is a violation of FCRA guidelines. 

XXXX. Failure to Accurately Report Balance and Status Updates : The account shows inconsistent status updates with balances reported incorrectly, last updated as of XX/XX/XXXX, but without clear closure or correction of charge-off status from XX/XX/XXXX. 

The highest balance of {$XXXX} on an account that originally had a credit limit of {$XXXX} is questionable and does not align with typical reporting accuracy requirements. 

Request for Immediate Action In light of the above discrepancies and the failure to adhere to XXXX XXXX standards, I am formally requesting that Experian : Remove the XXXX  account XXXX Account # XXXX ) from my credit report due to inaccurate reporting, non-compliance with the XXXX 's XXXX XXXX XXXX, and violations of the Fair Credit Reporting Act ( FCRA ). 

XXXX documentation verifying the accuracy of the reported information or proof that it complies with the current XXXX guidelines. 

XXXX my credit file to remove any negative impact caused by this inaccurate reporting. 

Failure to Address this Request If Experian fails to take corrective action within the legally mandated XXXX period.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation