Consumer complaint received 2024-03-12 00:00:00
Product: Debt collection — I do not know
Issue: Attempts to collect debt not owed — Debt is not yours
Company: CAINE & WEINER COMPANY, INC.
State: FL

Complaint narrative:
DISPUTE I. PRELIMINARY STATEMENT. 
As a preliminary statement, this dispute is between XXXX XXXX and XXXX XXXX XXXX XXXX. 
II. BACKGROUND. 
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX, XXXX. I previously purchased and XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 
1. This statement of facts, by XXXX XXXX, is listed in chronological order. 
2. In XXXX, I entered into a contract to XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX - a XXXX XXXX XXXX - vin number XXXX. 
3. On or about XX/XX/XXXX, I requested to submit the owed pay-off amount on the stated truck and was given the appropriate document, complete with wiring instructions. ( please see exhibit A ) 4. On or about XX/XX/XXXX, I became injured in a work-related accident. 
6. The above-stated work injury was reported to XXXX XXXX for insurance purposes. 
5. Shortly after the accident, I was diagnosed with a XXXX  and ordered by a XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 
6. Subsequently thereafter, while at my bank to wire the requested pay-off amount, on the semi-truck in question, I was notified by XXXX XXXX XXXX department that early pay-off on the truck was now being denied. Further, that I would be required drive the truck, or make payments, for an additional ( 6 ) month period, before the pay-off option would be offered again. ( This demand was only placed in effect after XXXX XXXX discovered that I was ordered XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ) 7. In response to the denial of early pay-off, I advised XXXX  XXXX  Legal Department that I would just continue to make the necessary payments until such time that XXXX XXXX would accept the final amount due for the purchase of the truck. 
8. Perhaps 3-4 days later, I received a telephone call from XXXX XXXX , of XXXX XXXX , which began with : XXXX, XXXX XXXX needs your help! XXXX XXXX continued the phone call by advising me that XXXX XXXX had a shortage of trucks and would be very grateful if I would consider returning my truck. XXXX XXXX further advised that if I did so, any and and all fees associated with the truck or its return would be waived ( emphasis added! ), and my help to XXXX XXXX would be favorably remembered. 
9. XXXX XXXX above statements are substantially documented in emails I later received from him, regarding the trucks return. ( please see Exhibit B ) 9. Based on the thought process that I had at the time, believing that XXXX XXXX  was like family to me, coupled with the fact that I had a profound working relationship with XXXX XXXX and hoped one day to be returning to my lucrative contractors position with the company, I conceded and agreed to return the truck. 
11. Not long after returning the truck, XXXX XXXX sent me an invoice for an amount owed of over {$7000.00} dollars, in violation of our agreement. 
12. I immediately retracted by consent based on the trickery and deceit. ( please see Exhibit D ) 13. I also requested arbitration multiple times, which was allowed under my contract, but XXXX XXXX only ignored the request. ( Please see Exhibit E ) IV. CONCLUSION 14. XXXX XXXX has now turned this debt, which is fraudulent, and which I do not owe, over to a collection agency. 
15. As a result of the stated actions by XXXX XXXX , XXXX, I have suffered and incurred damages.

Company response to consumer: Closed with explanation