Consumer complaint received 2024-03-25 00:00:00
Product: Debt collection — Other debt
Issue: Took or threatened to take negative or legal action — Threatened or suggested your credit would be damaged
Company: CAINE & WEINER COMPANY, INC.
State: WA

Complaint narrative:
My name and my company have been edited to XXXX XXXX XXXX and   XXXX XXXX XXXX I received a letter from Caine & Weiner. This concerns an ongoing dispute with XXXX a XXXX XXXX  my XXXX XXXX XXXX XXXX, engaged. When they violated their contract and we cancelled our agreement as was in our rights they continued to bill us despite having been told we were month to month. 

I want to report XXXX XXXX of Caine-Weiner . In the below email they threaten that the XXXX XXXXXXXX XXXX alleged debts ( which are not remotely accurate, we have asked to settle amicably and be refunded because XXXX XXXX overpaid XXXX ) There are several ways they are likely violating CFPB. 

1. They are threatening that my personal credit would be affected. This is for XXXX XXXX XXXX XXXX, my employer of which I am XXXX. 

" but also individual reporting to XXXX, XXXX and XXXX as appropriate and permitted by law and our clients. '' 2. They are reporting some inflated amount that does not even match the claims of XXXX . XXXX last asked for ~ {$2000.00} adjusted. They ask for ~ {$9000.00}, an amount XXXX previously asked for. In our dispute XXXX is asking for us to pay them when instead we have asked them to refund us for being unable to meet their service agreement as well as contract law violations. 

3. Their

terms of service on their website seem abusive and unreasonable. To view their statement one must agree they are not currently represented by legal counsel, which we are. TERMS AND CONDITIONS FOR USE OF THIS SITE Caine & Weiner Company , Inc., is required under state and federal law to notify consumers of the following rights. This list is not comprehensive as to the rights consumers have under state and federal law.
Caine & Weiner Company , Inc., is a collection agency acting as debt collector. This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.

Caine & Weiner Company , Inc., is not a law firm. Caine & Weiner Company , Inc., can not give you legal advice and these terms and conditions for use of this site should not be interpreted as providing legal advice. If you need legal advice, please reach out to your own legal counsel. By clicking below you acknowledge that you are not currently under the protection of the Federal Bankruptcy Code. By clicking below you acknowledge that you are not currently represented by legal counsel.
By clicking below you consent to being contacted via email and/or text at any email address and/or cell phone number that you provide.

The law limits how long you can be sued on a debt and how long a debt can appear on your credit report. If your debt falls outside the applicable law we will not sue you for it or report payment or non-payment of it to a credit bureau. In addition, we will not restart the statute of limitations on the debt if you make a payment. If you are concerned that your account is outlawed by the statute of limitations, please do not use this site and contact your own legal counsel.

Their letter is below. 


On XX/XX/2024, at XXXX, XXXX XXXX XXXX XXXX : Read This Email & Attachment Carefully XXXX XXXX XXXX XXXX XXXX Please be advised that the above referenced past due commercial account has been referred to our office for resolution by our client.

Kindly direct your attention to this matter before it escalates in accordance with our client 's requirements.

We can accommodate communication by phone, email, mail or text.

Payment in full will stop further collection action on the account. For your convenience, we accept ACH ( E-checks ) as well as Debit, XXXX, XXXX, XXXX XXXX and XXXX online at : XXXX. 

Unresolved balances may be credit reported in accordance with our clients guidelines. Please note Caine & Weiners credit reporting capabilities include not only commercial reporting to several entities including XXXX XXXX XXXX but also individual reporting to XXXX, XXXX and XXXX as appropriate and permitted by law and our clients. 

For your convenience, we accept ACH ( E-checks ) as well as XXXX, XXXX, XXXX XXXX and XXXX online any time at : XXXX 

Please call ( XXXX ) XXXX today to speak with us. 


Sincerely, XXXX XXXX ( XXXX ) XXXX XXXX Contact Us : Caine & Weiner XXXX XXXX XXXX XXXX XXXX, CA XXXX Phone : XXXX Website : XXXX Email : XXXXXXXX XXXX

Company response to consumer: Closed with explanation