Consumer complaint received 2026-03-12 00:00:00
Product: Checking or savings account — Checking account
Issue: Managing an account — Problem using a debit or ATM card
Company: PNC Bank N.A.
State: FL

Complaint narrative:
b'This started back when I got a settlement of a XXXX XXXX XXXX on XXXX XXXX XXXX XXXX I open the bank account at a credit union in XXXX Florida where I dropped a XXXX XXXX XXXX in and had XXXX in dividends when I pulled my money out because I was unhappy with the bank it displayed no dividends and I receive no money as I left the bank and went to PNC at PNC. I noticed a XXXX transfer from my money market to checking that I never authorized transactions that looked like electronics ensures debit card transactions that were not mine XXXX out of ATMs and I never went to one or maybe two to get maybe XXXX or so out but not XXXX worth its been about four years and this really happened in XXXX XXXX that Im looking to dispute some of the purged files they may be purged, but it is FTC insured and I do believe I deserve my money back. There are people and names that I can drop. Im wondering if I should make a police report as I am XXXX and down to no money I bought a home for XXXX. I bought a couple of cars and I had XXXX in the checking and I had XXXX as an XXXXXXXX XXXX after I purchased a car a couple days after I went back to the bank and it was down to XXXX and nobody can account for the money went to after that I didnt realize that I had forgotten that I had the XXXX by the time I got into it it was XXXX Where did all that money go? I also had CDs and different transaction and problems with different employees at different branches. They never asked my password but I had possibly an unauthorized user or PNC associate or couldve been a non-associate that asked for my password over the phone and I did give it to him. I do believe that and I know that my credit card my debit card my license, and all of my information had been stolen and then somehow back returned into my home except for the debit card, I shut all debit cards down, but I know someone use them electronically either at ATMs or through XXXX or through XXXX XXXX like I said I have specific names. I need somebody to help me recover. My funds at least 80% of it is stolen. I didnt know what the next step was to take except make a police report. Ive been so sick and tired of going back-and-forth with the bank that Ive just let it go, but I do believe Im endowed money as I have a child due in XXXX. Im strapped with bills and I never expected to be broke this soon. My phone number is XXXX or XXXX XXXX on the contrary in this whole process the lawyer that I used for my XXXX XXXX XXXX XXXX XXXX XXXX XXXX from me she said a lot of court with the injury centers, injury of medical centers in XXXX. I know the judge the date and time and I found out on XXXX yet I didnt see any of that money. I do believe I am endowed that money as well. Ive got a couple malpractice attorneys, but I do believe it has to do with fraud embezzlement taking advantage of a vulnerable adult and much more which would be criminal law. I suppose Im in desperate, desperate desperate need of some assistance help, and guidance if anybody out there can help me please help me. I called the Florida bar in XXXX and when they heard my story, they hung up on me. Her name is XXXX XXXX. Shes has a practice in XXXX, Florida XXXX XXXX. My health is not so good as I am XXXX and can advocate very well for myself please somebody help me if anyones out there please help me. Please give me a call put my XXXX push me in the right direction and he had a legal services anything for justices do somehow someway thank you for your time. Ill be looking forward to your email.'

Company response to consumer: Closed with explanation