Consumer complaint received 2024-06-25 00:00:00
Product: Debt collection — Medical debt
Issue: Electronic communications — You told them to stop contacting you, but they keep trying
Company: Capio Partners, LLC
State: VA

Complaint narrative:
I don't know how or why they would be contacting me about anything, let alone a debt that belongs to this/ ( these ) person/ ( people ). The main person named in ALL CAPS on the email has BEEN committing fraudulent financial activities against me for the past 10 years in the known states of, OH, MO, KS and TX. Within the past XXXX years, a major law firm from the XXXX area has tracked me down and brought legal action against me because of a financial internet crime that he committed ( and continues to commit ) in the state of KS years ago. I personally fought it representing myself within a lawsuit and won. I in turn sued them for this same type of harrassment, and won ; nevertheless, he hasn't stopped in 10 years, so neither am I! Every single day there's something new to fight with this guy, and fight to the death I will. He's attempted to place homes and a car in my name, put bills in my name, switch my home address and he literally had a XXXX Bill in my name going to a home in the state of XXXX  and I've NEVER EVER lived in XXXX  a day in my life! Needless to say, THAT bill ended up in collections as well, and I had to fight like XXXX to get it out of my name and off of by credit records/history. I had to prove I was NEVER an occupant at said address, and my signature was never on ANY contractual agreements with them. I've attempted to get the authorities involved in every state mentioned ; including the FBI, only to be advised " He hasn't XXXX  anyone, he's low hanging fruit ma'am, we're so very sorry, it's a civil matter, there's nothing we can do. '' So, my only recourse is to wait for the phone calls, mail, emails, freeze and monitor my credit reports, and/or a summons to appear in court for a multitude of loans from every check cashing and internet loan provider you can possibly imagine for literally the past 10 years, being forced into bankruptcy, because no one will listen to me, and these fraudulent loans he continues to open for XXXX  and at times, XXXX  of dollars from state to state with XXXX only knows who, how or what ID 's because it sure isn't mine/me. He has ALL of my personal information because, unfortunately, I was once very briefly married to him, 10 years ago, and very quickly divorced and been living this misery ever since, trying to clean up the mess he continues to leave, and get away with. I'm currently in hiding and refuse to give up the only thing I do have that is mine that he can not take away from me which is my telephone number, which I've had since I've had a cellular device. It may be crazy but he's gotten away with everything else, and I'll keep fighting, like I have been and ONE DAY, someone, somewhere, will catch him, and he'll get the karma that's coming to him. 

AssetCare , LLC Yesterday, XX/XX/XXXX, XXXX XXXX., I received the attached email addressed to him with my email address within " XXXX '' next to his name in all caps, on my personal email. I reached out to them by phone today after attempting to email them, which was returned undeliverable to the email address they had listed for their " correspondence to reply to '' and asked how they received my information and why they were calling/contacting ME?! They had been calling for the past XXXX weeks back to back asking for me by my first name and his last name. I kept saying you have the wrong number, until finally, I got fed up! I advised them to please just send me what documentation they have with MY authorization for them to be able to contact me? I told them to please take me to court and sue me for whatever they believe I owe them, please! I HAVE NOTHING AT ALL TO DO WITH HIM, NOR ANYTHING they're speaking of, and to please stop calling this number, which is when I received the email on yesterday. 

Today, XX/XX/XXXX, I called the number listed at the bottom of the email XXXX, and spoke with XXXX at XXXXXXXX XXXX, e.s.t., who kindly explained I would need to speak with someone on the XXXX XXXX XXXX to obtain that information at XXXX. She also made a point to say, " If no one 's available, leave a message and they'll get back with you as soon as possible. '' XXXX asked me for the Account # and I provided her with that information. She said she would update the account. I advised her to remove my number and email address, and to please document THIS TIME for them to never contact me again by ANY means of communication. She transferred me to the XXXX XXXX XXXX. XXXX also stated they, The XXXX XXXX XXXX handles all of that, and with that information, she transferred the call. A recording came on stating if I was an external customer external to dial XXXX  XXXX, I did and it was dead silence until the phone disconnected after about a two/three minute wait. I called back, the recording said to dial a XXXX  XXXX if you're an external customer, so I did, and, the same thing, dead air for approximately two/three minutes, and it eventually disconnected the call again, same as the last time. I've come to the conclusion, there seems to be no XXXX XXXX XXXX  at all. These collectors are harassing the wrong person, and they've been calling me back to back non-stop for the past two weeks or so, performing tests from different numbers asking for me by my first name, his last name. I kept telling them they had the wrong number and to stop calling. One even stated " Just because that's not your last name anymore doesn't mean that's not who you are. '' I advised her, " THAT'S WHO I WAS 10 WHOLE YEARS AGO, DURING THAT TIMEFRAME. Once THAT was over, I ceased to BE THAT PERSON ANY LONGER. '' I'm on the National Do Not Call List to PROTECT MYSELF from the messy mess such as THIS, and have been for as long as they've had the registery. I'm current with it, and I ensure I'm compliant, so why is it, they're STILL able to get through to ME?! How?! This collection attempt is for {$28.00}. This let 's you know the level of ignorance I'm dealing with, and CONTINUE to deal with because of this guy.

Company response to consumer: Closed with non-monetary relief