Consumer complaint received 2025-01-09 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: JPMORGAN CHASE & CO.
State: AZ

Complaint narrative:
Under the authority of 15 USC 1692C ( C ), I am formally notifying you that I refuse to pay the above-referenced debt ( s ). Additionally, I demand an immediate cease of all forms of communication regarding these accounts. This includes communication via telephone, email, text message, or reporting the accounts on my consumer credit report. The only communication I permit is via written correspondence mailed to my address solely to confirm the permanent deletion of these accounts from all records.

I am disputing these debts and formally requesting a complete method of verification for each account. I am deeply concerned about the validity and accuracy of the information being reported. Specifically, I demand answers to the following for each account : Details of Investigation : What evidence did your representatives uncover that led them to conclude these accounts are being reported accurately and legally? Provide all supporting documentation.

Certified Documents Reviewed : What certified documents were obtained to validate these accounts? Please provide copies of contracts, statements, and payment records.

Investigation Communication : Provide a complete copy of all information transmitted to the data furnisher as part of the investigation.

Verification Costs : What were the costs incurred by your company to obtain documents necessary for this investigation?

Communication with Data Furnisher : Did your representatives directly communicate with the party reporting this information? If yes, provide : Who was contacted?

What was their role?

When was the contact made?

What was the nature and duration of the conversation?

Employee Competency : Provide details about the employee ( s ) involved in the investigation : Name and position.

Length of employment with your company.

Training provided to them for handling disputes of this nature.

Documentation : Copies of all correspondence, emails, or communication related to the investigation.

Proof of the timely procurement of all required certified documents.

Delinquency Details : Provide the specific date the delinquency commenced, the date of the last payment, and the expected date of cessation of reporting for these accounts.

Amounts Owed Across Consumer Reports : Submit a detailed reconciliation of the amounts owed on each consumer report for these accounts. Pay close attention to discrepancies in the amounts reported, the date of the first delinquency, the date of the last payment, and all payment histories.

Case Law Supporting My Dispute Richardson v. Fleet Bank, N.A. ( 2004 ) : This case emphasized the need for creditors to provide substantive verification of debts when disputed under the FCRA.

Cushman v. Trans Union Corp. ( 1997 ) : Reinforced that credit reporting agencies must conduct a reasonable investigation when a consumer disputes an account.

Saunders v. Branch Banking and Trust Co. ( 2007 ) : Highlighted that failure to correct inaccuracies after a dispute constitutes a violation of the FCRA.

Dennis v. BEH-1, LLC ( 2002 ) : Stressed the requirement of creditors to produce original signed contracts or equivalent documentation during verification.

I also request that your response include a notarized affidavit attesting to the accuracy and completeness of the information provided. Note that any form-letter or template response will be deemed unacceptable, as my dispute is specific and demands a case-by-case review.

If you can not provide ALL of the above information in a timely and complete manner as required under the Fair Credit Reporting Act ( FCRA ) and related consumer protection laws, I demand the immediate permanent removal of these accounts from all records.

Demand for Compensation Under 15 USC 1692k, I am entitled to statutory damages of {$1000.00} per violation of the Fair Debt Collection Practices Act ( FDCPA ). I reserve the right to pursue these damages in the event of any further violations.

Cease and Desist Notification Pursuant to 15 USC 1692C ( C ), I demand an immediate cease and desist of all communication regarding these accounts except for written confirmation of account deletion. Failure to comply will result in legal action for violations of the FDCPA.

Company response to consumer: Closed with non-monetary relief