Consumer complaint received 2026-03-22 00:00:00
Product: Money transfer, virtual currency, or money service — Virtual currency
Issue: Confusing or missing disclosures — 
Company: Coinbase, Inc.

Complaint narrative:
ID FOR COMPLAINT SENT TO COINBASE XXXX, CASE # XXXX I would like to summit additional evidence Official Formal Complaint against Coinbase Global , Inc . To : Consumer Financial Protection Bureau ( CFPB )/ XXXXXXXX XXXX XXXX XXXX From : XXXX XXXX ( XXXX ) Date : XX/XX/year> Subject : Supplemental Complaint : Evidence of Professional Negligence, Data Corruption, and Failure of Due Process by Coinbase Global , Inc. ( Case # XXXX ) To Whom It May Concern, I am writing to formally update my complaint against Coinbase Global , Inc. regarding the forced liquidation of my digital assets and their subsequent transfer to the XXXX XXXX XXXX Recent correspondence from the XXXX XXXX XXXX XXXX ( dated XX/XX/year> ) has provided irrefutable evidence that Coinbase handled my personal data and assets with gross negligence. 1. Irrefutable Evidence of Data Corruption The XXXX XXXX XXXX XXXX confirmed that they were holding my funds ( Property ID : XXXX ), but explicitly stated that my property was unsearchable because : Your name as reported [ by Coinbase ] contained at least one character that could not easily be translated into English. '' This confirms that Coinbase transmitted corrupted and inaccurate owner data to a government entity. As a multi-billion dollar financial institution, failing to accurately report a customers legal namethereby rendering their private property " invisible '' to public searchis a fundamental breach of fiduciary duty and recordkeeping compliance. 2. Presumption of Failure to Provide Legal Notice Coinbase maintains that they provided " prior notice '' before liquidating my assets. However, the confirmed corruption of my identity data in their reporting system leads to a strong and logical presumption that their notification system also failed. If Coinbases systems could not even process my name correctly for an escheatment report, it is highly probable that any alleged " prior notices '' were never successfully generated or delivered to my registered email ( XXXX ). I received zero communication regarding the liquidation, withdrawal deadlines, or conversion rates. 3. Obstruction of Financial Transparency Coinbase has unilaterally closed my case and refused to provide : Asset-by-Asset Liquidation Details : Which assets were sold and in what quantities. Execution Prices : The exact conversion rates used during the forced liquidation. Proof of Notice : Verifiable server logs showing a successful transmission of notice. By withholding this information, Coinbase is preventing me from fulfilling my legal tax obligations and verifying that my assets were liquidated at fair market value. Conclusion and Request for Regulatory Action The evidence from the State of Wyoming proves that Coinbase 's handling of my account was flawed from a data integrity standpoint. I request that the CFPB compel Coinbase to : 1. Produce a detailed transaction ledger for the liquidation of my account. 2. Provide verifiable proof ( with timestamps and delivery status ) of the notices they claim to have sent. 3. Explain why my identity was reported in a corrupted, unsearchable format, violating consumer protection standards. I will not accept a " matter closed '' response until Coinbase provides full transparency for the assets they seized and sold without my informed consent. Sincerely, XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX be next informs of XXXX XXXX XXXX XXXX XXXX

Company response to consumer: Closed with explanation