Consumer complaint received 2025-01-04 00:00:00
Product: Credit reporting or other personal consumer reports — Other personal consumer report
Issue: Problem with a company's investigation into an existing issue — Their investigation did not fix an error on your report
Company: EQUIFAX, INC.
State: FL

Complaint narrative:
Dear Equifax Team, I am writing to formally dispute inaccuracies on my credit report and request prompt corrections. Despite my previous efforts to address these errors, they remain unresolved as of XX/XX/XXXX. Below, I have outlined the timeline of correspondence and my specific requests for resolution. 

XXXX of XXXX Initial Notification : On XX/XX/XXXX, I received a notification from Equifax regarding recent changes to my credit report. 
Follow-Up Notification : On XX/XX/XXXX, I received another letter asking if I had hired a credit card company. My response to this inquiry is an unequivocal NO. 
Request for Documents : I also received a letter from Equifax requesting my identification, current address, and proof of address. However, I have already submitted this documentation in the past, including my drivers license and home utility bill. 
Copies of these letters are attached for your reference. 

Despite having already provided the required documents, I continue to receive requests for the same information, which is delaying the resolution of this matter. 

Please note that I am saving all correspondence and documents related to this matter as evidence of your negligence in resolving my dispute. These records will be used in the future if this issue is not resolved promptly and correctly. 

Requested Corrections to My Credit Report Name : Please delete the incorrect name XXXX, XXXX, XXXX from my credit report. 
Confirm and retain my only legal name : XXXX XXXX XXXX XXXX. 
Remove any other variations or incorrect entries of my name. 
Address : The only valid address that should appear on my credit report is : XXXX XXXX XXXX XXXX, XXXX XXXX, XXXXXXXX XXXX  XXXX. 
Please delete all other addresses listed on my credit report. 
Employer Information : Remove the following employer information from my credit report : XXXX XXXX XXXX XXXX XXXX XXXX I have no current or past association with these entities, and they should not be reflected on my report. 
Supporting Documents To assist you in resolving this matter, I have attached the following : Copies of the letters I received from Equifax on XX/XX/XXXX and XX/XX/XXXX, as well as the letter requesting my identification and address proof. 
Proof of my identity ( drivers license ). 
Proof of my address ( home utility bill showing XXXX XXXX ). 
Next Steps I kindly request that you : Investigate these errors and remove the incorrect information from my credit report, including the deletion of the name XXXX, XXXX, XXXX. 
Provide me with a corrected copy of my credit report upon completion. 
Confirm receipt of this letter and clarify why additional proof of address is being requested after I have already provided it. 
Your repeated failure to address these inaccuracies is causing undue stress and negatively impacting my financial opportunities. I trust you will prioritize this matter in compliance with the Fair Credit Reporting Act ( FCRA ). 

Please feel free to contact me at [ Your Phone Number ] or [ Your Email Address ] if additional information is required. 

Thank you for your attention to this matter. I look forward to your prompt response. 

Sincerely, XXXX XXXX XXXX XXXX

Company response to consumer: Closed with non-monetary relief