Consumer complaint received 2024-07-29 00:00:00
Product: Vehicle loan or lease — Loan
Issue: Managing the loan or lease — Billing problem
Company: American Credit Acceptance, LLC
State: OK

Complaint narrative:
I called on XX/XX/XXXX to schedule a payment arrangement for my car loan due to my unemployment, military XXXX via veterans affairs and moving to another apartment which too all my money to do so. I explained my situation to the customer service representative only to have the agent make an incorrect assumption placing the first payment on the XXXX of XXXX instead of the XXXX like I wanted. I don't get paid until the end of each month as a XXXX payment. I was paid on the XXXX Friday when the car was repossessed and still had time till the XXXX to resolve the account. The agent assumption placing my first payment on the XXXX ruined my payment agreement and thus caused a messy situation to resolve my account. The account has inaccurate balance and needs to be deleted from my credit report. American Credit Acceptance refuses to waive the repossession fees of XXXX XXXX And wants me to pay in full for someone else mistake and assumption. 


Payments should also be stopped once repo. I shouldn't be reported for any future late payments. Now once that happens, how in the world can the Original owner ( myself ) still be reported for Late payments? 
In short, they shouldn't, but they often do, and that is the key reason I am identifying this report a " factual error '', and, ultimately, requesting it's immediate removal from my credit report due to this error. 
The reporting of late payments after a repossession occurred, that's an error, and when this happens, I am able to dispute that error with pinpoint accuracy pointing this out. 
Now that the vehicle was repossessed and defaulting on payments at this, point, is, inaccurate, The account that you were reporting is identified as a repossession, yet you continue to report late payments. 
Since the vehicle is no longer in my possession, it would be impossible for me to default on the payments after the fact. I have the right to an accurate credit file, and, discrepancies, like, this, Are unacceptable, so please immediately remove this account and it's entirely from my, credit, file, Now, another potential discrepancy to look for and factually dispute is a monthly payment account appearing after the vehicle has been repossessed. 
A monthly payment should not exist after a repossession has occurred. 




At the Time of purchase this car was a credit sale and not an installment, loan. The car is being identified on my credit report as a loan thus resulting in another error. 
This error by default has resulted in me challenging its legitimacy and I am factually disputing the repossession. 
Based solely on that specific factual error, The account you are reporting is identified as an installment loan. 
Which is factually incorrect. The true account type for this account is a credit sale agreement. Done so at the time of purchase at a dealership where it was signed. 
I have the right to an accurate credit file and discrepancies like this are unacceptable. Please remove this account from my credit file immediately.

Company response to consumer: Closed with explanation