Consumer complaint received 2025-05-13 00:00:00
Product: Mortgage — FHA mortgage
Issue: Struggling to pay mortgage — Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure
Company: M&T BANK CORPORATION
State: TN

Complaint narrative:
M & T Bank states in email that they sent me a 2nd copy of Partial Claim documents with a revised date of XX/XX/XXXX of which they have not mailed those and are no trying to retract the Partial Claim agreement due to their own lies. This is the 2nd time they have lied about sending me documents for this Partial Claim agreement. They initially claimed they mailed documents in XX/XX/XXXX and did not. I ask for evidence that they sent hem and of course they had none due to the fact they never mailed them. They have been repeatedly telling and typing lies via emails and letter heads from them. This whole ordeal is because they are I possession of a FEDERALLY FRAUDULENT FHA/HUD mortgage loan that originated via FEDERALLY FRAUDULENT information on my closing documents like the year of my birth date, marital status, and education. Every since I found out and brought this to their attention they have been trying to lie and have tried every trick under the sun including saying they did not have a copy of my divorce decree yet I attached a copy of it to a previous complaint agaisnt them in XXXX over this same issue and here we are 10 months later and they are still telling lies and not mailing documents to try to foreclose on me as well as they tried to deny my Unemployment Forbearance due to saying I was working when I was not, then in the same letter two paragraphs down said I was working and was denied for the Forbearance due to be employed. They are strait up practicing intentional corrupt business practices to try to take my home and sweep ALL this under rug. I have Bank statements proving I made both XXXX and XXXX payments on the XXXX of the month and have signed and notarized the Partial Claim documents and these documents were received M & T Bank on XX/XX/XXXX at XXXX and they do not want to accept those documents because they have falsified information in them and I drew a line through " unmarried '' ( because it is a legal lie and can be proven via my divorce decree ) and wrote married and initialed it. Which is exactly how legal documents are supposed to be corrected and they are refusing ti accept those signed and notarized documents so they can foreclose on my home and they are refusing to send me another copy yet said they have sent another copy for signature and notarization and they have not done so as of today XX/XX/XXXX. Now they want me to pay the full amount of the Partial Claim because they telling lies yet again. I also have emails from XXXX XXXX my FHA/HUd representative that XXXX  M & T Bank has admitted to the lies and not mailing me documents when they said they have. I will be making social media videos and showing documentation to prove ALL these lies and illegal intentionally unfair misleading starit up lies and deceptive business practices on their part because the public needs to not see how corrupt our government is within FHA/HUD, XXXX, mortgage lenders and the organizations that are supposedly here to help the people and keep these corrupt banks and lenders in line and abiding by the laws yet just sit on sidelines and wat h and allow every bit of this to proceed and say, " There is nothing we can do about it '' yet brag about the millions they save the consumer yet the consumer does not receive any of that money ey, that money goes strait to the government and the consumers are told to get an attorney and these organizations can not help them.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation