Consumer complaint received 2025-03-27 00:00:00
Product: Debt collection — I do not know
Issue: Communication tactics — Frequent or repeated calls
Company: Ameritan Group Services
State: CA

Complaint narrative:
I have received multiple calls from individuals claiming to be a debt collectors or process serves acting on behalf of debt collectors. They have called my personal cell phone on my cell phone and have recently escalated to calling my family members, as well. 

Family Member Calls : XX/XX/year> from ( XXXX ) XXXX at XXXXXXXX XXXX [ XXXX, CA ] The messages left on voicemail are almost identical to the messages left on my cell phone listed below, according to my family member. They state that these calls have become harassing. 


Calls to my Personal Cell Phone : XX/XX/year> from ( XXXX ) XXXX at XXXXXXXX XXXX [ XXXX, CA ] " Hello. This is XXXX XXXX contacting you from XXXX. We have made several attempts to reach XXXX XXXX with social security number ending in XXXX. I wanted to inform you at this time, your file in the office is being finalized for further action. As stated prior, our office has made several attempts to obtain a statement from you in regard to file number XXXX. The client is asking at this point that we attach audio statements and correspondence to this claim. A default statement will be submitted that basically states you are liable for to these allegations. You have 48 hours to dispute a default statement. You or your attorney can reach me at phone number ( XXXX ) XXXX. This is a time-sensitive matter and our office has exhausted all efforts regard to file number XXXX attached to the social security number ending in XXXX. We, at this point recommend, you cover yourself accordingly with two forms of ID. This XXXX XXXX from XXXX. Have a good day. 

XX/XX/year> from ( XXXX ) XXXX at XXXX XXXX XXXX XXXXXXXX XXXX XXXX, CA ] " Hello. This is XXXX XXXX calling you from XXXX. I have made several attempts to contact you via phone and through mail. We have not heard back nor received any return mail concerning or attached to your name, date of birth and social security number ending in XXXX. XXXX XXXX this is time-sensitive matter. You need to contact in regard to reference number XXXX. Again it is important that I speak with XXXX XXXX in the next 24 business hours. The client reserves the right to render a default statement which basically rendering your silence as a form of admission. This is XXXX XXXX calling. You can reach me at ( XXXX ) XXXX. 

XX/XX/year> from ( XXXX ) XXXX at XXXX XXXX XXXX XXXXXXXX, CA ] " Good afternoon. This is XXXX XXXX calling from XXXX. This message is intended solely for XXXX XXXX. A serious matter has been placed in our office associated with your personal information. We need to receive a statement from you or your attorney if you have one today in order tto resolve this issue quickly and release you from this matter. Your file number is XXXX and you can reach me directly at phone number ( XXXX ) XXXX. Again, this is XXXX XXXX from XXXX. Have a good day. 

XX/XX/year> from ( XXXX ) XXXX at XXXXXXXX XXXX  [ XXXX, TX ] " This message is intended for XXXX XXXX. Hello, my name is XXXX XXXX with XXXX XXXX XXXX. We are calling you because we just received some legal documents in the office regarding your name and social security number and due to state and federal law, we are mandated to make you aware of the information. You can please contact our office here at ( XXXX ) XXXX or press one now to reach our office directly. It is quite important that we do speak to you and our number is ( XXXX ) XXXX. Thank you and have a good day. 

XX/XX/year> from XXXX at XXXXXXXX XXXX XXXX XXXX XXXX ] " This message is for XXXX XXXX. My name is XXXX XXXX. I am a process servicer in XXXX XXXX XXXX. I have some legal documents I am scheduled to deliver to you. I have left a couple voicemails about these documents already. As of today, we have not got a Stop Order. So once again, you will need your ID on you when we do arrive. When we do come out to your place of employment have your manager or supervisor on standby, so they can be a witness, as well. This is your final notice. So, if we can come out and dont get a signature it will be turned over to the court. If you have any questions, comments, or concerns about the document you will want to give the filing party a call as soon you get this message so were on the same page. The number is XXXX. Give them your file number is XXXX as in water XXXX. If I do not get a XXXX XXXX, I will be out there. Thank you XX/XX/year> from XXXX at XXXXXXXX XXXX XXXX XXXX XXXX XXXX  " This message is for XXXX XXXX. My name is XXXX XXXX, I am a process server from XXXX XXXX XXXX. Im giving you a call because I have some legal documents Im scheduled to deliver to you tomorrow between XXXX and XXXX either at your residence or place of employment that I need you to sign for. If you have any questions, comments, or concerns about the documents or if you do need to reschedule, it is important you give the filing party a call. The number is XXXX. Give them your file number which is XXXX as in water XXXX. If I do not get a stop order, please have your ID on you to verify who you are. If I come out to your place of employment, please have your manager or supervisor on standby so he or she can be a witness, as well. Other than that, if I do not get a stop order, I will see you tomorrow XX/XX/year> from ( XXXX ) XXXX at XXXX XXXX  [ XXXX, GA ] " Hello. This message is for XXXX XXXX. My name is XXXX. Im calling from the office of Ameritan Group Services. I would like to speak with him in regards to a claim that has been placed here. We have it connected to his name and social security number. Please have XXXX contact the office back as soon as possible at ( XXXX ) XXXX. The case number here is XXXX. XXXX again, XXXX XXXX from XXXX. Thank you. Goodbye.

Company response to consumer: Untimely response