Consumer complaint received 2024-11-26 00:00:00
Product: Debt collection — Rental debt
Issue: Written notification about debt — Didn't receive enough information to verify debt
Company: Rent Recovery Solutions
State: KS

Complaint narrative:
To Whom It May Concern : I am writing to formally dispute the existence of any and all alleged debts claimed by Rent Recovery Solutions and to detail the ongoing pattern of non-compliance and evasive tactics employed by your organization. On two separate occasions, I have attempted to verify the alleged debt through proper legal channels, and in both instances, your response has been inadequate and potentially violative of federal debt collection regulations. 
My first request for debt verification was met with what can only be described as a transparent attempt to stall and avoid providing legitimate documentation. The response I received was deliberately non-responsive, failing to address the specific validation requests made in my initial communication. This initial evasive response raised significant concerns about the validity of the claimed debt and your organization 's commitment to transparent and lawful debt collection practices. 
Following this initial unsatisfactory response, I subsequently sent a second certified mail request for debt validation. Despite sending this communication and receiving confirmation of its receipt, your organization has failed to respond within the legally mandated 15-day deadline. This continued failure to provide verifiable documentation further substantiates my position that the alleged debt lacks legitimate foundation and that Rent Recovery Solutions is engaging in improper debt collection practices. 
Under the Fair Debt Collection Practices Act ( FDCPA ), I am demanding comprehensive validation of the entire alleged debt. This validation must include certified copies of the original signed contract, complete payment history from the original creditor, documented chain of ownership for this debt, and an itemized accounting showing the breakdown of principal, interest, and any associated fees. I require immediate and complete documentation of the purchase agreement between Rent Recovery Solutions and the original creditor, including all assignment and sale documents that demonstrate your legal right to collect this alleged debt. 
I am also formally requesting proof of your current collection agency license in my state, verification of your surety bond, and comprehensive documentation proving your compliance with state and federal collection regulations. These requests are not merely procedural but are fundamental to establishing the legitimacy of your claimed collection rights. 
I am hereby explicitly revoking all authorization for communication regarding this alleged debt. Any future communication must be in writing only, sent via certified mail, and directly address the specific validation requests outlined in this letter. Your previous pattern of non-responsive and evasive communication constitutes a clear violation of consumer protection laws and will be documented accordingly. 
This demand is made under multiple federal regulations, including 15 USC 1692g regarding debt validation, 12 CFR 1006.34 covering debt collection practices, and 15 USC 1681s-2 ( 7 ) ( A ) pertaining to furnisher information accuracy. I expect a comprehensive written response within 30 days as mandated by law. All communications will be preserved for potential legal and regulatory review, and I am prepared to escalate this matter to the Consumer Financial Protection Bureau and pursue all available legal remedies. 
You are required to immediately cease all collection activities until you can provide complete and verifiable documentation validating this debt. Your repeated failures to respond appropriately to legitimate debt verification requests will be interpreted as an admission that this debt is invalid and uncollectible.

Company response to consumer: Closed with explanation