Consumer complaint received 2024-01-25 00:00:00
Product: Debt or credit management — Debt settlement
Issue: Confusing or misleading advertising or marketing — 
Company: EQUIFAX, INC.
State: NV

Complaint narrative:
Claims FOR PAYMENT IN REFERENCE TO EQUIFAX DATA BREACH CLAIM STATUS AWAITING RESPONSE AS OF XXXX XXXX CLAIM # XXXX FOR XXXX XXXX I FILED THIS CLAIM WITH EQUIFAX DATA BREACH ALMOST 1 YEAR AGO ITS 3 DAYS PAST THE DEADLINE AND I STILL HAVE NOT BEEN ABLED TO GET THIS MATTER SETTLED I HAVE UPLOADED ALL DOCUMENTATION REQUIRED AND ALSO CONTACTED SERVERAL SETTLEMENT ADMINISTRATOR IN REFERENCE TO THIS CLAIM. I ALSO HAVE BEEN IN CONTACT WITH THE ATTORNEY OFFICE THAT REPRESENTED ON THIS CLASS ACTION LAWSUIT. TO PREVENT FUTHER LEGAL ACTION WANTED TO REACH OUT FOR ASSITANCE TO GET THIS MATTER SETTLED AND RECIEVED PAYMENTS OWED Important Updates : The Settlement received final approval from the Court on XX/XX/XXXX. You may review the Final Approval Order and Final Order and Judgment by clicking here. 

Settlement appeals have been resolved and the Settlement is now effective. Per the terms of the Settlement, claimants who submitted a valid claim for credit monitoring services were sent an email or letter by mail providing information on how to activate credit monitoring services with XXXX. If you did not do so by the deadline provided in the email or letter, the time to activate XXXX XXXX XXXX XXXX has now passed. 

Settlement benefits for eligible out-of-pocket losses and time spent began issuing in XXXX XXXX. 

XXXX XXXX XXXX claims for time spent and out-of-pocket losses are under review. You will be contacted if additional information is needed regarding your claim ( XXXX ). 

The deadline to file an Extended Claims Period claim for Out-of-Pocket Losses or Time Spent that occurred between XX/XX/XXXX, and XX/XX/XXXX, passed on XX/XX/XXXX. 


In XXXX of XXXX, Equifax announced it experienced a data breach, which impacted the personal information of approximately 147 million people. A federal court approved a class action Settlement that resolves lawsuits brought by consumers after the data breach. Equifax denied any wrongdoing and no judgment or finding of wrongdoing was made. 

If you are a Class Member, the deadline to file Initial Claims Period claim ( XXXX ) for free credit monitoring or up to {$120.00} cash payment and other cash reimbursement passed on XX/XX/XXXX. The deadline to file an Extended Claims Period claim passed on XX/XX/XXXX. 

The Settlement is now effective. If you requested a cash benefit during the Initial Claims Period, the amount you receive may be significantly reduced depending on how many valid claims were submitted by other class members. Based on the number of potentially valid claims that have been submitted to date, payments for time spent and alternative compensation of up to {$120.00} likely will be substantially lowered and will be distributed on a proportional basis. Depending on the number of valid claims filed, the amount you receive may be a small percentage of your initial claim.

Extended Claims Period Claims EQUIFAX DATA BREACH SETTLEMENT I FILED THIS CLAIM WITH EQUIFAX DATA BREACH ALMOST 1 YEAR AGO ITS 3 DAYS PAST THE DEADLINE AND I STILL HAVE NOT BEEN ABLED TO GET THIS MATTER SETTLED I HAVE UPLOADED ALL DOCUMENTATION REQUIRED AND ALSO CONTACTED SERVERAL SETTLEMENT ADMINISTRATOR IN REFERENCE TO THIS CLAIM. I ALSO HAVE BEEN IN CONTACT WITH THE ATTORNEY OFFICE THAT REPRESENTED ON THIS CLASS ACTION LAWSUIT. TO PREVENT FUTHER LEGAL ACTION WANTED TO REACH OUT FOR ASSITANCE TO GET THIS MATTER SETTLED AND RECIEVED PAYMENTS OWED The deadline to file an Extended Claims Period claim for Out-of-Pocket Losses or Time Spent that occurred between XX/XX/XXXX, and XX/XX/XXXX, passed on XX/XX/XXXX. 

If you were impacted by the Equifax data breach, you could have sought reimbursement for valid Out-of-Pocket losses or Time Spent ( excluding losses of money and time associated with freezing or unfreezing credit reports or purchasing credit monitoring or identity theft protection ) incurred during the Extended Claims Period if you had not received reimbursement for the claimed loss through other means. 

To be eligible, your claim for Out-of-Pocket Losses or Time Spent must have occurred between XX/XX/XXXX and XX/XX/XXXX ( the Extended Claims Period ).

Company response to consumer: Closed with explanation