Consumer complaint received 2024-03-28 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: CAPITAL ONE FINANCIAL CORPORATION
State: NY

Complaint narrative:
I moved out of state for almost XXXX  years due to splitting with my ex girlfriend and I allowed her to live in my apartment while I was gone as long as she agreed to pay the rent. I thought I was being mature about the break up, a gentleman, which I later realized I made the dumbest mistake thus far in my life. She had access to my personal email, which she knew I never checked, she had call forwarding on my cell phone which she knew Id never answer XXXX numbers or private calls.. I just had XXXX major XXXX  in my family not long before the move. I feel like a complete idiot after realizing she fraudulently opened credit cards under my name without my consent. 
She opened : XXXX Capital one XXXX XXXX XXXX XXXX Prior to me coming out of XXXX  XXXX, not only from the lost that I suffered from but from the break up.. I was threatened by her and her family and lied to by her she denied ever opening the accounts until her best friend admitted to me that my ex girlfriend told her the truth. When I moved back to XXXX  officially late 2023 I came back to my apartment being torn to shreds. I my took allot to have her moved out of my apartment. I contacted police authorities and explained the credit situation and they told me It was a civil suit that had to be filed and denied arresting her. She was charged with throwing bleach on me and destroying my apartment the day I returned after she was warned about having to leave. She broke TVs and thrown bleach on all my property and myself. Luckily no bleach got in my eyes. Im a good guy whos always pride myself in having great credit and I loved this girl. I learned the hard way about her XXXX  online and when she admitted what she did I still was in love with her and was hoping I can change her. Thats the reason I allowed her to stay in my apartment, I genuinely felt bad for her and thought taking a break was the best idea for us. So now Im stuck with XXXX charge offs on my account when prior to this Ive always maintained over a XXXX XXXX XXXX. I paid off a {$40000.00} car and personal cash loans. Ill never mess my credit up. Someone please help me. Im XXXX and shes XXXX and it seems like no one believes my story because I guess to the majority of the world the guy is always the bad guy and I swear this isnt the case here. Ive worked hard for the little that I do have, Ive never committed crimes and I try to live as righteous as possible. This has been effecting my life tremendously and I need these accounts removed immediately. Ive paid for legal services to help me fight it and I didnt get any luck, I was told contacting consumer finance would be my best option? Please help me. Im begging you, please. You you need her information I can provide her name and address and any other details you need, I know posting it in this thread wouldnt be the right thing to do but I would love for her to pay for this, I genuinely feel like the police officers Ive spoke to are XXXX from the way these dismissed me. I cant afford lawyers and I would genuinely appreciate anyone help.

Company response to consumer: Closed with explanation