Consumer complaint received 2025-02-27 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: Experian Information Solutions Inc.
State: FL

Complaint narrative:
To Whom It May Concern, I am writing to formally dispute inaccurate, incomplete, and unverifiable information on my consumer report. Pursuant to the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. XXXX et seq., you are required to conduct a reasonable reinvestigation of any disputed information. However, your failure to comply with this obligation, as evidenced by recent legal action against your agency, constitutes a direct violation of federal law. 

The Consumer Financial Protection Bureau ( CFPB ) has sued both Experian and Equifax for conducting sham investigations, failing to properly verify disputed information, and misleading consumers regarding their rights. This lawsuit confirms what many consumers, including myself, have experienced firsthandan outright refusal to conduct a lawful, good-faith reinvestigation as required under the FCRA. 

# # # Violation of Federal Law Your failure to verify the accuracy of the disputed information violates the following FCRA provisions : - 15 U.S.C. XXXXi ( a ) ( XXXX ) ( A ) Mandates that a credit reporting agency conduct a reasonable reinvestigation when a consumer disputes the accuracy of any item. The CFPB lawsuit establishes that Experian and Equifax have routinely failed to comply with this obligation.

- 15 U.S.C. XXXXi ( a ) ( XXXX ) ( A ) Requires that any information that can not be verified must be deleted from the consumer 's file. The burden is on you and the furnisher to prove the legitimacy of the reported data, not on the consumer to disprove it. 

- 15 U.S.C. XXXXe ( b ) Requires that credit reporting agencies maintain maximum possible accuracy in consumer reports. Your failure to conduct a reasonable investigation and reliance on automated systems instead of substantive verification is a clear breach of this requirement. 

- 15 U.S.C. XXXX ( b ) Requires data furnishers to conduct a reasonable investigation once a dispute is received from a credit bureau . Your continued reporting of information without proper verification constitutes willful negligence. 

# # # Demand for Immediate Deletion Since your agency has failed to meet the legal standard of a reasonable investigation, and in light of the CFPBs action against Experian and Equifax for fraudulent and deceptive dispute handling practices, I am demanding the immediate deletion of the following inaccurate, unverified, and disputed accounts from my consumer report : XXXX XXXX XXXX Last Activity XX/XX/XXXX Equifax XX/XX/XXXX Transunion Balance {$3100.00} XXXX  XXXX bank XXXX Last Activity XX/XX/XXXX Equifax Balance {$440.00} XXXX XXXXXXXX bank XXXX Last Activity XX/XX/XXXX Equifax, Experian, Transunion Balance {$450.00} XXXX Last activity XX/XX/XXXX Equifax, Transunion Balance {$320.00} Td Bank XXXX XXXX Last Activity XX/XX/XXXX Equifax, XX/XX/XXXX Transunion Balance {$1400.00} XXXXXXXX XXXX Last activity XX/XX/XXXX Equifax, Experian, Transunion XXXX day late reporting ( This account was paid as agreed remove late payments ) Balance {$760000.00} XXXX XXXX XXXX Last Activity XX/XX/XXXX2 Equifax, XX/XX/XXXX Transunion Balance {$0.00} Tab/Sunbit Last activity XX/XX/XXXX Transunion Balance {$560.00} Onemain Last Activity XX/XX/XXXX Equifax, XX/XX/XXXX Transunion Balance {$0.00} XXXX XXXXXXXX Auto Fin Last Activity XX/XX/XXXX XXXX, XX/XX/XXXX Transunion Balance {$14000.00} XXXX Last activity XX/XX/XXXX Transunion Balance {$0.00} XXXX XXXX XXXX XXXX Last Activity XXXX Transunion Balance {$0.00} XXXX  Last Activity XXXX Transunion Balance {$0.00} XXXX Last Activity 04/2022 EquifaxXXXX XXXX Transunion Balance {$490.00XXXX XXXX XXXX  Last Activity XXXX Transunion Balance {$0.00} If you can not verify this information with competent, legally admissible evidence, you are required by law to delete it under 15 U.S.C. XXXXi ( a ) ( XXXX ) ( A ). 

# # # Legal Action & Consequences for Non-Compliance Failure to comply with this request within the statutory XXXX-day period will leave me with no choice but to escalate this matter by : XXXX. Filing a formal complaint with the Consumer Financial Protection Bureau ( CFPB ), the Federal Trade Commission ( FTC ), and my states Attorney Generals Office regarding your continued violation of federal consumer protection laws. 

XXXX. Pursuing legal action under 15 U.S.C. XXXXn ( for willful noncompliance ) and 15 U.S.C. XXXXo ( for negligent noncompliance ), which entitles me to actual damages, statutory damages of up to {$1000.00} per violation, punitive damages, and attorneys fees. 

XXXX. Exploring a class action lawsuit given the systemic issues in Experian and Equifaxs dispute handling procedures as cited in the CFPBs legal complaint. 

I demand that you respond in writing with the results of your reinvestigation and confirmation of permanent deletion of the disputed accounts. Any attempt to provide a generic or automated response without a meaningful, substantive reinvestigation will be considered further evidence of your failure to comply with the law. 

This is your final opportunity to rectify this matter before formal complaints and legal action are initiated. I expect a response within the legally required timeframe.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation