Consumer complaint received 2025-03-29 00:00:00
Product: Debt collection — Medical debt
Issue: Took or threatened to take negative or legal action — Collected or attempted to collect exempt funds
Company: Smith Carroad Wan & Parikh, P.C.
State: NY

Complaint narrative:
I had a car accident back in XXXX, where I was represented by an attorney. My medical bills were handle between XXXX XXXX and XXXX and XXXX attorney office. During this time, I was not allowed to have conversation with my insurance company, as they informed me that they could not speak to me without my attorney. A settlement was reached by XX/XX/XXXX, where my attorney advised me that all medical bills and liens was settled and I should reach out to the firm if I ever received any contact about any bills. 

I was contacted in XXXX by XXXX XXXX who had provided me with a in home equipment that was requested from the company via my XXXX doctor for after treatment. The company sent me a bill of XXXX, XXXX, stating that I owed to them as my no fault insurance did not pay the bill. I notified my attorney office and my insurance regarding the matter and was informed that there should no bills sent to me for payment. I did not heard anything from the company for a period of time, until I received a notification from a collection agency who I also pointed towards my XXXX XXXX XXXXXXXX and my attorney 's office. I then was notified by my insurance office that my no fault money had ran out and there was money left to pay that bill. My attorney office also told the collection agency that the case was closed and they no longer represent me. 

I told the collection agency that I was not responsible for the bill, as I was not the XXXX communicating at the time regarding payments to the different providers. Moreover, I had only get to know about the equipment after it was sent to my house from the XXXX doctor. On the contract, it stated that I signed for the provider to speak to my attorney as well as the insurance. 

I currently receive notification form the collection agency that a judgement was filed against me in court for the unpaid balance. 

I am very stressed and confused about this matter. During the settlement, I was told by the attorney that all bills were covered. I have proof that that settlement said XXXX XXXX. I also do not know how I am been punish for this when I was represented by an attorney. I also do not understand why this company is holding me accountable for this bill when was not even the one contacted them for the equipment. Also, my accident was no fault and my medical bills was covered under no fault insurance. 

I am very scared that this collection agency could come after my paycheck or my bank account at this moment. Overall, i am very confused as to the matter and the fact that i was being represented by an attorney. Also, my accident was way back in XXXX of XXXX and after XXXX years of my accident, I am still targeted by this matter. 

I also have proof that the documentation that I was provided to sign had my insurance XXXX XXXX and My attorney information on it. I was informed that I was signing to confirm that I receive the equipment. The equipment was picked up on the schedule time by the company.

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with non-monetary relief