Consumer complaint received 2025-01-17 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: GA

Complaint narrative:
XX/XX/XXXX2025 Consumer Financial Protection Bureau ( CFPB ) XXXX XXXX XXXX XXXX, DC XXXX Subject XXXX Formal Complaint Regarding Inaccurate Credit Reporting Dear CFPB, I am writing to formally request your assistance in addressing an ongoing issue with the credit reporting agencies. Despite my repeated disputes and submissions of supporting documentation, inaccurate information continues to appear on my credit reports. These inaccuracies are significantly affecting my creditworthiness, causing harm to my financial standing and opportunities. 
I believe the credit reporting agencies have failed to properly investigate and address my disputes in accordance with the Fair Credit Reporting Act ( FCRA ). I have made every effort to correct this misinformation, yet the errors persist. The continued reporting of inaccurate information has led to financial and emotional distress, as it impacts my ability to obtain fair credit terms and other essential financial opportunities. 
I am requesting the following actions : 1. Immediate investigation into my claims by the CFPB. 
2. Removal, deletion, and blocking of all inaccurate information from my credit reports. 
3. Monetary relief for the financial and emotional harm caused by the negligent reporting practices. 
I have attached copies of my correspondence with the credit reporting agencies, as well as any supporting documents relevant to this matter. Please let me know if additional information is required to assist with your investigation. 
Thank you for your attention to this matter. I trust that the CFPB will take the necessary steps to ensure that the credit reporting agencies comply with their obligations under federal law. I look forward to your prompt response and resolution. FTC Report Number -- XXXX given to all credit reporting agencies XXXX XXXX XXXX To : XXXX XXXX XXXX XXXX XXXX, GA XXXX Experian XXXX XXXX XXXX XXXX, TX XXXX XXXX XXXX XXXX XXXX XXXX, PA XXXX Subject : Formal Dispute of Inaccurate Information under the Fair Credit Reporting Act ( FCRA ), XX/XX/XXXXXXXX Dear Credit Reporting Agency Representative, I am writing to formally dispute and demand the immediate correction or removal of the following inaccurate and fraudulent information on my credit report. This information has been reported in violation of the Fair Credit Reporting Act ( FCRA ) and may also violate other applicable laws. I have been a victim of identity theft, and as such, this erroneous information must be removed promptly under the provisions of XX/XX/XXXX]. Also apart of data breech Correct Personal Information Below is my accurate personal information that should replace the incorrect data currently reported on my credit file : Full Name : XXXX XXXX XXXX Date of Birth : XX/XX/XXXX, 1979 XXXX social XX/XX/XXXX Disputed Information Incorrect Personal Information The following personal details on my credit report are inaccurate and must be corrected immediately : Name : XXXX XXXX XXXX ( This is not my correct representation ) not Address : XXXX XX/XX/XXXXXX/XX/XXXXXXXX XXXX XXXX XXXX, GA XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX GA XXXX not mines - no Employer : XXXX ( I have no current employer. ) Fraudulent Accounts The following accounts are fraudulent and must be blocked and removed :XX/XX/XXXX{$14000.00} Date Opened : XX/XX/XXXX Account Number : XXXXXX/XX/XXXX, XXXX XXXX : {$0.00} Date Opened : XX/XX/XXXX Account Number : XXXX XX/XX/XXXX {$0.00} Date Opened : XX/XX/XXXX Account Number : XXXX XX/XX/XXXXBalance : {$0.00} Date Opened : XX/XX/XXXX Account Number : XXXX XX/XX/XXXX Balance : {$350.00} Date Opened : XX/XX/XXXX Account Number : XXXX XX/XX/XXXXBalance : {$380000.00} Date Opened : XX/XX/XXXX Account Number : XXXX Fraudulent Collection Accounts The following collection account is inaccurate and must be removed : XXXX XXXX, XXXX XX/XX/XXXX : {$930.00} XXXX XXXX : XX/XX/XXXX 2023 Unauthorized Inquiries The following inquiries were not authorized by me and must be removed XX/XX/XXXX, 2023XX/XX/XXXX XXXX XXXX XXXX XXXX, 2023 XXXXXX/XX/XXXXXX/XX/XXXX XXXXXX/XX/XXXX XX/XX/XXXX, 2023 XXXX XXXX XXXX, 2023, and XXXX XXXX, 2023 Legal Basis for Dispute FCRA XX/XX/XXXX: As a victim of identity theft, I am entitled to the blocking of fraudulent accounts and inquiries under XX/XX/XXXXof the FCRA. Upon receipt of appropriate documentation, credit reporting agencies must block such information within XXXXXX/XX/XXXX days. XX/XX/XXXXFurnishers of information are prohibited from reporting inaccurate information to consumer reporting agencies. XX/XX/XXXX: You are obligated to conduct a reasonable investigation of my dispute and delete and block Consumer Financial Protection Bureau ( CFPB ) Regulations : Failure to promptly address this dispute may result in a complaint to the CFPB, as it oversees violations of the FCRA. XX/XX/XXXX XXXX To support my dispute, I have enclosed the following documents : A copy of my government-issued photo Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation