Consumer complaint received 2024-03-06 00:00:00
Product: Credit card — General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement — Credit card company isn't resolving a dispute about a purchase on your statement
Company: GOLDMAN SACHS BANK USA
State: CA

Complaint narrative:
The Apple Card provided by Goldman Sachs and XXXX is a credit card that I have been using since it is easy to use Apple Pay anywhere. However, I have heard and experienced many issues when it comes to disputes. The Apple Card dispute team has refused to resolve many disputes not in my favor even though I have sufficient evidence. This has been going on far too long and Apple Card keeps randomly rebelling me these transactions so I have to go back and reopen the dispute since it is not my obligation. It is unethical to rebill me something from 2 years ago and this is what I want to get to the bottom of and resolve finally through this bureau. Please keep in mind this is ongoing so there are quite a few. 

Here are the following dispute transactions that the Apple Card has refused to resolve in my favor and keeps rebilling my account for : Merchant : XXXX Date : XX/XX/XXXX Amount : {$140.00} Action taken by Apple Card : Rebilled my account and forced me to reopen the dispute that they will most likely rebill again. 

Merchant : XXXX Date : XX/XX/XXXX Amount : {$90.00} Action taken by Apple Card : Rebilled my account and forced me to reopen the dispute that they will most likely rebill again. 

Merchant : XXXX XXXX  Date : XX/XX/XXXX Amount : {$110.00} Action taken by Apple Card : Rebilled my account and forced me to reopen the dispute that they will most likely rebill again. 

Merchant : XXXX Date : XX/XX/XXXX Amount : {$64.00} Action taken by Apple Card : Rebilled my account and forced me to reopen the dispute that they will most likely rebill again. 

Merchant : XXXXXXXX XXXX Date : XX/XX/XXXX Amount : {$74.00} Action taken by Apple Card : Rebilled my account and forced me to reopen the dispute that they will most likely rebill again. 

Merchant : XXXX XXXX XXXX Date : XX/XX/XXXX Amount : {$68.00} Action taken by Apple Card : Rebilled my account and forced me to reopen the dispute that they will most likely rebill again. 

Merchant : XXXX Date : XX/XX/XXXX Amount : {$25.00} Action taken by Apple Card : Rebilled my account and forced me to reopen the dispute that they will most likely rebill again. 

Merchant : XXXX XXXX Date : XX/XX/XXXX Amount : {$22.00} Action taken by Apple Card : Rebilled my account and forced me to reopen the dispute that they will most likely rebill again. 

Merchant : XXXX XXXX Date : XX/XX/XXXX Amount : {$110.00} Action taken by Apple Card : Rebilled my account and forced me to reopen the dispute that they will most likely rebill again. 

Merchant : XXXX XXXX Bar Date : XX/XX/XXXX Amount : {$19.00} Action taken by Apple Card : Rebilled my account and forced me to reopen the dispute that they will most likely rebill again. 

Merchant : XXXX XXXX Date : XX/XX/XXXX Amount : {$70.00} Action taken by Apple Card : Rebilled my account and forced me to reopen the dispute that they will most likely rebill again.

Company response to consumer: Closed with explanation