Consumer complaint received 2026-03-02 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Experian Information Solutions Inc.
State: TX

Complaint narrative:
I, XXXX XXXX XXXX reviewed my credit report and found the following item to be in error. I am a victim of identity theft and did not authorize the charges. I reported the theft of my identity to the Federal Trade Commission, and I also have enclosed copies of the Federal Trade Commissions Identity Theft Affidavit. By the provision of the Fair Credit Reporting Act, I demand that these items be investigated and removed from my report. It is my understanding that's you will recheck these items with the creditor who has posted them. Please remove any information that the creditor can not verify. I understand that under 15 U.S.C Sec 1681 ( a ), you must complete this investigation within 30 days of receipt of this letter. Please send an update of my credit report to the above address. According to the act, there shall be no charge for this updated report. I also request that you please send notices of corrections to anyone who received my credit report in the past XXXX months. I, XXXX XXXX XXXX reviewed my credit report and found the following item to be in error. I am a victim of identity theft and did not authorize the charges. I reported the theft of my identity to the Federal Trade Commission, and I also have enclosed copies of the Federal Trade Commissions Identity Theft Affidavit. By the provision of the Fair Credit Reporting Act, I demand that these items be investigated and removed from my report. It is my understanding that's you will recheck these items with the creditor who has posted them. Please remove any information that the creditor can not verify. I understand that under 15 U.S.C Sec 1681 ( a ), you must complete this investigation within 30 days of receipt of this letter. Please send an update of my credit report to the above address. According to the act, there shall be no charge for this updated report. I also request that you please send notices of corrections to anyone who received my credit report in the past XXXX months I noticed this problem in XXXX 2026 Accounts Account Name : XXXX XXXX XXXX Account Number : XXXX Account was open : XX/XX/XXXXXXXX Account Balance : {$2500.00} Account Name : XXXX XXXX Account XXXX Account was open : XX/XX/XXXXXXXX Account Balance : {$200.00} Account Name : XXXX XXXX XXXX XXXX Account Number : XXXX Account was open : XX/XX/XXXXXXXX Account Balance : {$890.00} Account Name : XXXX XXXX Account number XXXX Account was open : XX/XX/XXXXXXXX Account Balance : {$430.00} Account Name : XXXX XXXX Account XXXX : XXXX Account was open : XXXX XXXX, XXXX Account Balance : {$800.00} Collections Account Name : XXXX XXXX XXXX Account number XXXX Account was open : XX/XX/XXXX Account Balance : {$340.00} Account Name : XXXX XXXX XXXX Account number XXXX Account was open : XX/XX/XXXX Account Balance : {$180.00} Account Name : XXXX XXXX XXXX XXXX Account number : XXXX Account was open : XX/XX/XXXX Account Balance : {$390.00} Account Name : XXXX XXXX XXXX XXXX Account number XXXX Account was open : XX/XX/XXXX Account Balance : {$340.00} Account Name : XXXX XXXX Account number XXXX Account was open : XX/XX/XXXX Account Balance : {$340.00} INQUIRIES Inquiry Name : XXXX BANK XXXX XXXX Inquiry : XX/XX/XXXX Inquiry Name : XXXX XXXX XXXX Date of Inquiry : XX/XX/XXXX Inquiry Name : XXXX XXXX Date of Inquiry : XX/XX/XXXX Inquiry Name : XXXX XXXX Date of Inquiry : XX/XX/XXXX Inquiry Name : XXXX XXXX STAR Date of Inquiry : XX/XX/XXXX Inquiry Name : XXXX XXXX XXXX Date of Inquiry : XX/XX/XXXX Inquiry Name : XXXX XXXX L Date of Inquiry : XX/XX/XXXX Hello, my name is XXXX XXXX XXXX. My current home address is XXXX XXXX XXXX XXXX XXXX, TX XXXX. The addresses reported in my report are incorrect, do not belong to me and need to be removed from my credit report as soon as possible. Addresses do not belong to me : XXXX XXXX XXXX XXXX, TX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX XXXX XXXX XXXX DEER PARK, TX XXXX XXXX FM XXXX XXXX XXXX XXXX XXXX, TX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX XXXX XXXX XXXX XXXX, TX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX XXXX XXXX XXXX XXXX, TX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation