Consumer complaint received 2024-05-11 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Credit monitoring or identity theft protection services — Problem with product or service terms changing
Company: UPGRADE, INC.
State: AR

Complaint narrative:
What happen is that I have been victim of identity theft since XXXX and XXXX with Federal Trade Commission reference number XXXX since XXXX of XXXX do not know how I am getting caught up in so many situation with someone is using my personal information to set me up in situation that is not feasible for me.There is he situation that started with an XX/XX/XXXX my information has been changed at the XX/XX/XXXX where I have been a member since XXXX of XXXX which is XXXX XXXX XXXX XXXXI am filing this because I am a victim of identity theft all those years above .Well recently I just found out that with the Upgrade accounts my information has change several times without my consent.This event of occurrences has happen to many times.Well the accounts are issued in my name and personal information until it get to the credit bureaus and my information is changed somehow.I have requested a different SSN for a while now have been denied on several occasions.Now come to find out the Upgrade accounts has been has been changed also.I have been in XXXX data breaches XXXX Data Breach XXXX of XXXX andXX/XX/XXXX Breach since XXXX XXXX where my information has been totally impacted with jobs, personal information and other related matters to my identity.I am filing this complaint because I do not to be held responsible for any actions where my information has been changed without my consent.I want the person or the company to be held accountable for changing any information within the credit bureaus to reflect on any accounts I have or personal information that may involve me or anyone related similar to me.I had filed a identity theft with XXXX about this matter on XXXX the past XX/XX/XXXXyears whoever has my personal information has to stop immediately creating this hostile environment for me for the past XX/XX/XXXX years I have been tormented with things that should not be.Same way with my XX/XX/XXXXloans I had someone done the same thing where all my XX/XX/XXXX has been removed because of changed of information within the school or credit bureaus.This is just too much for me to keep, recently I went to a job I had XX/XX/XXXX years ago where all this started at XXXX XXXX where my identity was changed within the State of XX/XX/XXXX for that year and has been down hill every since XXXX accounts that has been created after been giving to me should be held accountable and liable for all actions when my information was changed without my consent.According to XXXX of my peers that I have been banking with for years indicated that it is the State ofXX/XX/XXXX but it has XXXX be a person.I recently just left the job I wanted back for so many years that I had to leave again on this same issue that was presented on XXXX XXXX when the change was made through an XXXX form with my personal information such as my SSN, employee ID, and department number I was in that was hand written on top of the XXXX the Upgrade accounts I will not be held accountable for any information that has been changed within the credit bureaus or within the provider who has issued the accounts on this day of XXXX XXXX personal loan had to be paid off in XXXX or XXXX of XXXX because of this issue as well because change in the credit bureaus or within the provider who issued the accounts.Another company plays a major issue in this is XXXX who major issue in this as well who has different Social Security Numbers for my daughter and I according to XXXX the snippet came from XXXX.

Company response to consumer: Closed with explanation