Consumer complaint received 2024-09-12 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: EQUIFAX, INC.
State: FL

Complaint narrative:
Dear Equifax, Subject : Notice of Violation of FCRA Rights Regarding Compliance Procedures and Maximum Possible Accuracy I am writing to bring to your attention a matter of significant concern regarding the handling of my credit information by your agency. As a consumer, I am aware of my rights under the Fair Credit Reporting Act ( FCRA ), particularly under Section 1681e ( b ) which mandates Compliance Procedures for Maximum Possible Accuracy.

Upon reviewing my credit report, I have discovered several inaccuracies that raise serious doubts about the adherence to the FCRA guidelines by your agency.

I am writing to formally dispute the reporting of inaccurate information on my credit report. The information in question relates to an account listed as closed/Charge-Off with a reported balance and past due amount that are both inaccurate and misleading. This letter serves as a request for the immediate investigation and deletion of this inaccurate information in accordance with the Fair Credit Reporting Act ( FCRA ), specifically under 15 U.S.C. 1681i ( Paragraph 5 ).

Under 15 U.S.C. 1681i, when a consumer disputes the accuracy of any information in their credit file, the consumer reporting agency is required to conduct a reasonable investigation to verify the accuracy and completeness of the disputed item. In the event that any portion of the information is found to be inaccurate, incomplete, or unverifiable, the consumer reporting agency must promptly delete the disputed information from the file.

In this case, the reported balance and past due amount on the closed/Charge-Off account on my credit report are either inaccurate, incomplete, or can not be verified. As per my rights under the FCRA, I am requesting that you conduct a thorough investigation into the disputed account. If the account 's information can not be verified as accurate and complete, you are obligated to remove it from my credit report without delay.

I am including copies of relevant documents to support my dispute, including a copy of my credit report with the disputed item highlighted and any supporting documentation that demonstrates the inaccuracies in question.

Please note that failure to comply with this request may result in further action, including but not limited to filing a formal complaint with the Consumer Financial Protection Bureau ( CFPB ) or pursuing legal remedies under 15 U.S.C. 1681n for willful noncompliance or 1681o for negligent noncompliance. 
XXXX Account Number : XXXX Reason : Under 15 U.S.C. 1681i Paragraph ( 5 ) any information disputed by a consumer an item of the information is found to be inaccurate or incomplete or can not be verified the consumer reporting agency shall ( i ) promptly delete. 
Instruction : Please Delete Immediately XXXXXXXX XXXX XXXXXXXX Account Number : XXXX Reason : Under 15 U.S.C. 1681i Paragraph ( 5 ) any information disputed by a consumer an item of the information is found to be inaccurate or incomplete or can not be verified the consumer reporting agency shall ( i ) promptly delete.

Instruction : Please Delete Immediately XXXX XXXX XXXXXXXX Account Number : XXXX Reason : Under 15 U.S.C. 1681i Paragraph ( 5 ) any information disputed by a consumer an item of the information is found to be inaccurate or incomplete or can not be verified the consumer reporting agency shall ( i ) promptly delete.

Instruction : Please Delete Immediately Under Section 1681e ( b ), it is explicitly stated that credit reporting agencies must follow reasonable procedures to ensure the maximum possible accuracy of the information provided in consumer reports. Regrettably, the discrepancies I have encountered directly contradict this requirement.

These inaccuracies not only misrepresent my financial standing but also potentially affect my ability to access credit and other financial services on fair terms. Furthermore, such errors can have far-reaching consequences on my financial reputation and overall well-being.

As per the FCRA, I am formally requesting that you promptly investigate and correct these inaccuracies in my credit report. Additionally, I urge your agency to review its compliance procedures to ensure strict adherence to the FCRA guidelines in the future. Failure to do so may result in further legal action.

Please provide me with a written response detailing the actions taken to rectify these errors within the legally mandated timeframe. Moreover, I expect confirmation that my credit report has been updated accordingly.

I remind you of your obligation to comply with the FCRA and protect the rights of consumers like myself. Your swift attention to this matter is appreciated.

I expect to receive confirmation from you that this item has been deleted or corrected within the legally mandated timeframe of 30 days from receipt of this letter. If you require any further information from me to expedite this matter, please contact me promptly using the information provided below.

Thank you for your attention to this urgent matter. I look forward to your swift resolution. 
Sincerely, XXXX XXXX XXXX

Company response to consumer: Closed with non-monetary relief