Consumer complaint received 2025-02-03 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Experian Information Solutions Inc.
State: CA

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXXXXXX XXXX, CA XXXX XXXX XXXX XX/XX/XXXX Consumer Financial Protection Bureau XXXX XXXX XXXX XXXX, IA XXXX Subject : Formal Complaint Regarding Credit Reporting Errors, Reinsertion, Inconsistent Reporting, and Request for Monetary Damages -TO : CONSUMER FINANCIAL PROTECTION BUREAU Notice of Warning Against Any Delay in Processing by EXPERIAN & EQUIFAX : I am aware of the Credit Reporting Agencies ' recent attempts to delay the processing of many consumer disputes and challenges by responding that you " received an unusual or suspicious request '' allegedly based on your belief that some consumers are working with a third-party such as a credit repair company. Let me assure you that I am aware that any delay is illegal, as it is the right of all consumers to work with such a company if they so choose, and you have no legal basis for delaying the processing of those letters. 
However, you have no grounds for claiming any insight whatsoever into my level of training, or education on topics such as consumer protection laws or requisite reporting standards, so let me plainly and clearly state now that any letters you receive from me are created using applicable software and regulations available to ALL consumers, and that this is your notice that any delay in the processing of my letters is a violation of 15 U.S. Code 168li, which sets forth the procedure in which a Consumer Reporting Agency must investigate a consumer 's reasonable dispute and lists out the exceptions. There is no such exception that would legally allow you to delay the processing of a consumer 's letters to you based on an unfounded assumption that assistance from a third party may exist, or in your arbitrary opinion that any consumer 's lawfully written letter seems in any way " suspicious '', thus ANY DELAY will be considered willful disregard of my rights as a consumer and will be a violation of the FCRA subject to monetary damages. 
Please be advised that all letters you receive bearing my name have either been prepared by me or by my advisors on my behalf with my full knowledge and consent. Also be advised that I am aware that no statute in the FCRA suggests that a Power of Attorney must be provided to you even in the event that a consumer is working with a third-party or representative, or that without said Power of Attorney documentation you are allowed to delay the processing of a consumer 's letters to you. 
DUE TO THE RECENT LAWSUIT FILED AGAINST EXPERIAN IN XX/XX/XXXX, I INSIST YOU CONDUCT AND INVESTIGATION AS YOU ARE REQUIRED BY THE FCRA LAW. I WILL EXPLICITLY SAY DO NOT ACCEPT THE FINDINGS OF THE FURNISHERS WHO DO NOT PROVIDE THOROUGH RESULTS OF THEIR INVESTIGATIONS. WHICH I ASK THAT YOU PROVIDE TO ME IN THE EXACT DETAIL VIA MAIL AND NOT THROUGH YOUR ONLINE PORTAL PLEASE DELETE THE DISPUTED INFORMATION WITHIN THE REQUIRED TIMELINE EXCEPT FORTH BY THE FCRA WHICH IS THE FEDERAL LAW. 
I am submitting this complaint regarding a credit reporting issue involving Equifax and Experian, as well as XXXX XXXX XXXX. The reporting of this account has caused significant harm to my credit profile due to errors, inconsistencies, and potential violations of the Fair Credit Reporting Act ( FCRA ). Below are the details of my concerns : -- Account Details - Collection Agency : XXXX XXXX XXXX - Original Creditor : XXXX  - Original Amount Owed : {$300.00} - Account Number : XXXX - Equifax Date of First Delinquency : XX/XX/XXXX - Equifax Date Assigned : XX/XX/XXXX - Experian Status : Closed ( with comments " considerably past due '' ) - Equifax Status : Unpaid ( with comments " reinvestigation in progress '' ) -- - NATURE OF THE COMPLAINT : XXXX. REINSERTION WITHOUT PROPER NOTIFICATION : - This account was previously removed from my credit report but has been reinserted as of XX/XX/XXXX, without proper notification. According to the FCRA, I should have received written notice within XXXX business days of reinsertion, but no such notification was provided. 

XXXX. INCONSISTENT REPORTING ACROSS BUREAUS : - XXXX reports the account as " Unpaid '' and " Active, '' with a recent status date of XX/XX/XXXX. 
- Experian lists the account as " Closed, '' with comments describing it as " considerably past due. '' - These conflicting statuses create confusion for potential lenders and suggest inaccurate or outdated information. 

XXXX. IMPROPER DATE HANDLING and RE-AGING of DEBT : - The Date of First Delinquency ( XX/XX/XXXX ) governs the XXXX reporting timeline. However, the assignment date ( XX/XX/XXXX ) is being misrepresented to make the account appear more recent. This is a potential violation of FCRA provisions prohibiting re-aging of debt. 

XXXX. MISLEADING and HARMFUL COMMENTS : - The comments " considerably past due '' and " reinvestigation in progress '' create an unnecessarily negative impression of my creditworthiness. These comments are misleading and do not accurately reflect the status or history of the account. 

XXXX. FINANCIAL and EMOTIONAL HARM : - As a result of these errors and reinsertion, I have suffered emotional distress and financial harm. I have been denied credit and faced challenges with securing essential financing. This inaccurate reporting has directly contributed to monetary damages, as I have had to seek alternative, higher-cost options to meet financial needs. 

SUPPORTING DOCUMENTATIONS I have attached the following for your reference : 1. Copy of my Equifax credit report showing the reinsertion and inconsistent status.

2. Copy of my Experian credit report with conflicting comments and status. 

- Contact Information Please contact me at XXXX or XXXX if additional information or documentation is required. I look forward to your prompt response to resolve this matter. 

Thank you for your time and attention. 

Sincerely, XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXXXXXX XXXX California, XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation