Consumer complaint received 2025-07-10 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: NV

Complaint narrative:
To Whom It XXXX Concern, I am formally requesting that the Consumer Financial Protection Bureau ( CFPB ) immediately enforce corrective action against Equifax, Experian, and TransUnion for persistent and repeated violations of federal and Nevada state laws. Over XXXX  days ago, I submitted detailed written disputes, comprehensive identity theft documentation, and supporting evidence. The bureaus have unlawfully failed to comply with their statutory obligations under the Fair Credit Reporting Act ( FCRA ) and applicable Nevada Revised Statutes ( NRS ), constituting further violations. 
Violations Committed by the Bureaus : XXXX XXXX : XXXX U.S.C. XXXX ( FCRA XXXX ( b ) ) : Failure to maintain maximum possible accuracy. 
FCRA XXXX ( a ) ( XXXX ) ( A ) : Failure to investigate consumer disputes within the statutory XXXX timeframe. 


FCRA XXXX ( a ) ( XXXX ) : Failure to conduct reinvestigations and provide findings. 


XXXX XXXX. XXXX : Failure to notify the consumer of alleged debts within the required timeframe. 


XXXX XXXX ( XXXX XXXX. XXXX ) : Failure to safeguard consumer personal information. 


XXXX XXXX. XXXX : Identity theft and unauthorized misuse of personal data. 


XXXX XXXX. XXXX ( XXXX ) : Failure to provide victim assistance, fraud alerts, and recovery tools. 


XXXX Violations : Noncompliance with established industry credit reporting standards. 


FDCPA XXXX XXXX. XXXX ( b ) : Failure to respond to debt validation requests. 


Nevada XXXX XXXX : XXXX XXXX : Prohibits deceptive trade practices including false or misleading credit reporting. 


XXXX XXXX XXXX : Nevada XXXX XXXX law requires accurate, truthful, and timely handling of credit reporting services. 


XXXX XXXX XXXX : Identity theft, possession and use of personal identifying information without consent. 


XXXX XXXX : Nevada XXXX Data Privacy Law requires businesses to protect personal information from unauthorized access and mandates timely breach response. 


XXXX XXXX : Imposes civil penalties for deceptive trade practices, including misleading representations and failure to comply with legal obligations. 
Fraudulent and Inaccurate Accounts Requiring Immediate Removal and Permanent Blocking : XXXX. XXXX Account Number : XXXX & XXXX Violations : FCRA : XXXX ( b ), XXXX ( a ), XXXX, XXXX ( b ), XXXX ( a ) ( XXXX ) ( B ), XXXX ( a ) FDCPA : XXXX ( a ), XXXX ( b ), XXXX ( XXXX ), XXXX GLBA : XXXX ( b ), XXXX ( a ) XXXX XXXX XXXX Reporting format violations Nevada Law XXXX XXXX XXXX XXXX XXXX ), XXXX XXXX XXXX XXXX ), XXXX XXXX XXXX XXXX ) DEMAND : Immediate deletion and blocking under FCRA XXXX. 
XXXX. XXXX  Account Number : XXXX Violations : FCRA : XXXX ( b ), XXXX ( a ), XXXX, XXXX ( b ), XXXX ( a ) ( XXXX ) ( B ), XXXX ( a ) FDCPA : XXXX ( a ), XXXX ( b ), XXXX ( XXXX ), XXXX GLBA : XXXX ( b ), XXXX ( a ) XXXX XXXX XXXX Reporting format violations Nevada Law XXXX XXXX XXXX XXXX XXXX ), XXXX XXXX XXXX XXXX ), XXXX XXXX XXXX XXXX ) DEMAND : Immediate deletion and blocking under FCRA XXXX. 
XXXX. XXXX XXXX Account Number : XXXX Violations : FCRA : XXXX ( b ), XXXX ( a ), XXXX, XXXX ( b ), XXXX ( a ) ( XXXX ) ( B ), XXXX ( a ) FDCPA : XXXX ( a ), XXXX ( b ), XXXX ( XXXX ), XXXX GLBA : XXXX ( b ), XXXX ( a ) XXXX XXXX XXXX Reporting format violations Nevada Law XXXX XXXX XXXX XXXX XXXX ), XXXX XXXX XXXX XXXX ), XXXX XXXX XXXX XXXX ) DEMAND : Immediate deletion and blocking under FCRA XXXX. 
XXXX. XXXX Account Number : XXXX Violations : FCRA : XXXX ( b ), XXXX ( a ), XXXX, XXXX ( b ), XXXX ( a ) ( XXXX ) ( B ), XXXX ( a ) FDCPA : XXXX ( a ), XXXX ( b ), XXXX ( XXXX ), XXXX GLBA : XXXX ( b ), XXXX ( a ) XXXX XXXX XXXX Reporting format violations Nevada Law XXXX XXXX XXXX XXXX XXXX ), XXXX XXXX XXXX XXXX ), XXXX XXXX XXXX XXXX ) DEMAND : Immediate removal of late payments under FCRA XXXX XXXX 

Fraudulent Inquiries to Remove Entities : XXXX XXXX XXXX XXXXXXXX, XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX from the CFPB : Immediate enforcement of removal and permanent blocking of all fraudulent and inaccurate accounts listed. 


Deletion of all unauthorized XXXX  inquiries. 


Correction of all inaccurate personal information. 


Provision of updated credit reports from all three bureaus. 


Implementation of identity theft protections, including fraud alerts. 


XXXX XXXX and enforcement for failure to comply with FCRA, FDCPA, and XXXX requirements. 


Fines or penalties under Nevada law and federal law for willful negligence. 


Supporting Documentation Previously Submitted : Government-issued photo identification Social Security XXXX XXXX police report documenting identity theft Proof of current residence Original dispute letters to the creditor Declaration : I affirm under penalty of perjury that all statements provided herein are accurate and truthful to the best of my knowledge. Due to the severe harm caused by these unlawful practices, I request immediate intervention from the CFPB and relevant Nevada state authorities to enforce compliance, uphold my rights, and restore my credit integrity.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation