Consumer complaint received 2024-09-02 00:00:00
Product: Student loan — Federal student loan servicing
Issue: Struggling to repay your loan — Problem with forgiveness, cancellation, or discharge
Company: Maximus Federal Services, Inc.
State: AZ

Complaint narrative:
To Whom It May Concern, I have reviewed my credit report from all three credit bureausXXXX, XXXX, and XXXX I am currently working toward significant financial goals, including investing in my first home for my children and me. In doing so, I want to ensure that all information reported on my credit file is accurate and up to date. 

I am writing to dispute an inaccurate item on my credit report. It is important to me that everything reported is 100 % correct. I recently read an article on a credit site and board where a lawyer mentioned that credit bureaus have 30 days to complete an investigation into disputes. 

I kindly request that you investigate the following accounts on my credit report. If any information is missing or incorrect, please take the necessary steps to correct or remove it. 

Accounts : Account Name : XXXX XXXX Account Number : XXXX Please investigate if every piece of information is correct, If not please remove it from my credit report. 

Account Name : XXXX Account Number : XXXX This account is showing on my credit report four times.

Please investigate if every piece of information is correct, If not please remove it from my credit report.

Account Name : XXXX XXXX Account Number : XXXX This account is showing on my credit report two times.

Please investigate if every piece of information is correct, If not please remove it from my credit report. 

Account Name : XXXX XXXX Account Number : XXXX This account is showing on my credit report two times. 
Please investigate if every piece of information is correct, If not please remove it from my credit report. 

Account Name : XXXX XXXX Account Number : XXXX This account is showing on my credit report two times. 
Please investigate if every piece of information is correct, If not please remove it from my credit report. 

Account Name : XXXX XXXX Account Number : XXXX Please investigate if every piece of information is correct, If not please remove it from my credit report. 

Account Name : XXXX XXXX Account Number : XXXX Please investigate if every piece of information is correct, If not please remove it from my credit report. 

I am disputing this information because the school I attended, [ Name of the School ], has since been shut down due to inaccurate advertising that it was accredited at the time I was enrolled. This misleading information directly impacted my decision to attend and subsequently take out loans for my education there. It is now clear that the school was not properly accredited during that period, making my student loans the result of a fraudulent misrepresentation. 

Please remove or correct the disputed information at your earliest convenience. 

Under the Fair Credit Reporting Act ( FCRA ), you are required to investigate my dispute and respond within 30 days. Please provide written confirmation that you have corrected or removed the disputed item from my credit report.

Company response to consumer: Closed with explanation