Consumer complaint received 2024-06-10 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Old information reappears or never goes away
Company: Collection Management Holdings, LLC
State: TX

Complaint narrative:
I filed the following debt collection complaint ( s ) CFPB Complaint # XXXX, and XXXX XX/XX/XXXX. 

Credit Management Debt Collection Co. is now requesting payment for the same debt, for XXXX XXXX XXXX for XXXX XXXX XXXX and XXXX XXXX XXXX XXXX. XXXX Debt Collectors stated these debts had been satisfied as of XX/XX/XXXX. The debt XXXX have refused to provide contact information for XXXX XXXX XXXX. 




XXXX, XXXX XXXX, a debt collecting agency, has recently identified itself as a Creditor on XXXX XXXXXXXX XXXX 3 credit bureaus credit reports as XX/XX/XXXX and XX/XX/XXXX. Derogatory Information XXXX Account XXXX XXXX XXXX Date Reported XXXX XXXX XXXX Creditor Name XXXX XXXX XXXX XXXX XXXX XXXX Status Closed Unknown Unknown Derogatory Information XXXX Date Reported XXXX XXXX XXXX Creditor Name XXXX XXXX XXXX XXXX XXXX XXXX Derogatory Information XXXX Account - XXXX XXXX Date Reported - XXXX XXXX Creditor Name - - XXXX XXXXXXXX XXXX disclosed itself as a Debt Collection Agency on XX/XX/XXXX to XXXX XXXX. XXXX XXXX has never done any type of financial obligation transactions with XXXX directly. XXXX was attempting to collect a health insurance claim for XXXX XXXX XXXX XXXX XXXX XXXX related to an Emergency Room treatment performed on XX/XX/XXXX and XXXX for XXXX XXXX XXXX XXXX and XXXX XXXX XXXX. XXXX XXXX XXXX of XXXX, XXXX erroneously filed incorrect emergency room claims from XX/XX/XXXX to XX/XX/XXXX. Both claims have been settled as XX/XX/XXXX and XX/XX/XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX is currently reviewing the case because I have asked them to withdraw the Credit Bureaus Debt Collection and Derogatory Information and to help me regain the 113 points I lost in my FICO credit rating. XXXX has renewed the debt information and listed themselves as Creditors. I request that all Debt Collection and Derogatory Information be removed from my credit reports to the 3 credit bureaus and that my XXXX points on my credit report be reinstated. XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX CA XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX MO XXXX XXXX XX/XX/XXXX XXXX responded as follows XXXX 
Company 's Response XXXX XXXX XXXX XXXX XXXX ( XXXX ) appreciates the opportunity to address this consumers concerns. After reviewing this complaint, XXXX has reached out to our client regarding further documentation pertaining to the two accounts placed in our office. After consideration, the XXXX XXXX XXXX has requested XXXX close these accounts with our office and return to them. On XX/XX/XXXX, XXXX closed these accounts in our office. Notification will be sent to credit reporting agencies to delete these accounts from the consumers credit report. Please allow up to 30 days for credit reporting agencies to update their records. Should questions remain, please contact XXXX XXXX XXXX directly. 

On XX/XX/XXXX, Credit Management Debt Collection Agency, contacted me to arrange payments to payoff the debt. The credit bureaus were notified on XX/XX/XXXX about the supposed unpaid debts. My credit rating went from XXXX points average to XXXX average in a matter of days and continues as such. The only information I have is an email : XXXX. 

They have ignored the XXXX resolution letter. I am asking for them remove the debt collection information from my credit records with XXXX, XXXX, and XXXX Credit Reporting Bureaus. I have not been able to reach XXXX XXXX XXXX directly. 

I, XXXX XXXX, do not owe money to any medical providers. 
XXXX XXXX XXXX XXXX 
XXXX XXXX TX XXXX XXXX cell XXXX XXXX

Company response to consumer: Closed with explanation