Consumer complaint received 2025-01-18 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account status incorrect
Company: Experian Information Solutions Inc.
State: IL

Complaint narrative:
Complaint Against Discover Bank Issue : Failure to validate debt properly, reporting discrepancies, and potential securitization violations.

Details : 1. Discrepancy in Account Numbers : Discovers correspondence references an account ending in XXXX, but the credit report reflects an account ending in XXXX. This inconsistency raises concerns about whether this is the same account or a duplicate entry. 
This discrepancy violates XXXX XXXX of the Fair Credit Reporting Act ( FCRA ), which requires accurate reporting by furnishers. 
2. Improper Validation of Debt : Discover failed to provide a complete validation of the debt. Their response did not include : An original signed agreement linking my client to the debt. 
Proof of how the balance was calculated, especially the charge-off amount. 
Documentation confirming no third-party securitization of this account, as indicated in their XXXX filing. 
This violates Section XXXX of the Fair Debt Collection Practices Act ( FDCPA ), which requires validation of debt upon request. 
3. Repeated Charge-Offs and Reporting Errors : XXXX reported this account as charged off multiple times over consecutive months and years, inflating the negative impact on my clients credit score.

This constitutes illegal double jeopardy reporting, violating FCRA Section XXXX ( a ). 
4. Potential Securitization : XXXX XXXX SEC filing indicates the possible securitization of accounts. If the debt was securitized, XXXX can not legally collect on the account or continue reporting it as owed, as ownership would have transferred. 

Complaint Against Experian and XXXX Issue : Failure to conduct proper investigations, reporting errors, and potential sham dispute investigations. 

Details : 1. Failure to Investigate Disputes : Both Experian and XXXX failed to investigate disputes thoroughly and instead relied on automated responses. This constitutes a sham investigation, violating FCRA Section XXXX ( a ). 
Recent lawsuits against Experian highlight their systemic failure to handle disputes appropriately. 
XXXX. Inaccurate Reporting : Both bureaus reported conflicting account numbers for the same debt ( XXXX vs. XXXX ), indicating a lack of due diligence in ensuring accuracy, as required under FCRA Section XXXX ( a ). 
Both bureaus also failed to remove the disputed account despite no proper validation from XXXX Bank. 
XXXX. Failure to Note Dispute Status : Despite repeated disputes, the bureaus failed to mark the account as disputed, violating FCRA XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 
XXXX. Emotional Distress and Financial Harm : Their failure to remove inaccurate and unverifiable information caused significant harm to my client, including denied credit applications and emotional distress.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation