Consumer complaint received 2025-01-02 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Public record information inaccurate
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: AZ

Complaint narrative:
This complaint is in relation to the TransUnion credit bureau. In relation to this complaint, it is not the first complaint that has been filed with this company about the TransUnion credit bureau. This information has been ongoing for over a period of a year with the TransUnion credit bureau. As we have been trying for over a year to get these items removed from our ( my wife and I 's ) credit reports. Moreover, the complaint issue is that the TransUnion credit bureau is denying my wife, and I are rights as consumers as there is inaccurate information on both my wife 's credit report and my credit report regarding a XXXX XXXX and XXXX XXXX bankruptcies. 
Not only that, but in relation to the TransUnion credit bureau, there has not been any representatives within this credit bureau that has been able to provide any type of answer ( XXXX ) relating to the XXXX XXXX and the XXXX XXXX  bankruptcies that do not belong on either of our credit reports. We have sent documentation to the TransUnion credit bureau numerous times, to be able to get these bankruptcies removed from our credit reports. ( Documentation has been sent numerous times throughout the XXXX year to the TransUnion credit bureau - once in XX/XX/year> and the second time in XX/XX/year> [ these are XXXX high notifications that the TransUnion credit bureau received, however, documents were sent throughout the 2024 year ]. In relation to this, we also found out that representatives from the TransUnion credit bureau deleted documents from the prior times that documents were sent. ) Besides that, the TransUnion credit bureau has had this information for over a year, they have been sitting on it and therefore, it has become a continuous battle with them for this time frame, by not removing the bankruptcies from our credit reports. ( This has been longer than the 30-days that they state that they work on disputed items ).

Moreover, the TransUnion credit bureau has ignored all supporting documentation that has been sent into them from these bankruptcies as I have received prior notices from the TransUnion credit bureau that they were not willing to remove these XXXX XXXX and XXXX XXXX bankruptcies. 
Furthermore, as of the end of XXXX, the first of XX/XX/year>, my wife and I reached out to the consumer company by the name of XXXX ( company that oversees the credit bureaus ), disputed the XXXX XXXX and the XXXX XXXX bankruptcies from within our consumer credit reports and the information within our consumer files with them ; therefore, as of XX/XX/year>, XXXX has removed all bankruptcies from their consumer files and consumer credit reports for my wife and I. ( Additionally, attached to this complaint will be a copy of the consumer file/consumer credit report for me. Moreover, if you need a copy of my wife 's consumer file/consumer credit report, please let me know. I will provide a copy of her consumer file/consumer credit report to you all as the bankruptcies have been removed from her file/credit report with XXXX too. Unfortunately, her consumer file/consumer credit report is bigger than what is allowed to be able to attach and send in with this complaint. )

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief