Consumer complaint received 2025-03-13 00:00:00
Product: Credit card — General-purpose credit card or charge card
Issue: Trouble using your card — Account sold or transferred to another company
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
State: MA

Complaint narrative:
I am XXXX XXXX who is a XXXX citizen on XXXX I didn't add name or change name ( XXXX is first name, XXXX is last name ) but XXXX XXXX, XXXX XXXX, XXXX XXXX stole my identity and changed to XXXX XXXX with all my bank accounts, employments, car insurances, XXXX, XXXX and my credit report from Experiences had XXXX XXXX is my social security number but XXXX XXXX is my younger sister 's social security number when I asked social security employee but my sister is XXXX XXXX XXXX ( XXXX citizen ) not XXXX XXXX, but XXXX XXXX stole my sister 's identity XXXX XXXX changed to XXXX XXXX because XXXX police XXXX XXXX searched police report but he saw XXXX names are XXXX XXXX and XXXX XXXX changed to XXXX XXXX that XXXX XXXX, XXXX XXXX and XXXX XXXX joined my bank account without authorization and then they hacked my phone, bank app and bank so XXXX XXXX XXXX and XXXX report # XXXX at XXXX police department protected XXXX XXXX XXXX XXXX and requested me to file XXXX XXXX XXXX XXXX  protect order thieves at XXXX XXXX XXXX and reported to XXXX police because they committed election fraud on XXXX with XXXX XXXX as XXXX XXXX, XXXX XXXX XXXX XXXX and XXXX XXXX as Interim XXXX of election as city lawyer at XXXX XXXX XXXX after I reported about election fraud so XXXX XXXX filed XXXX XXXXr me to pretend to be my husband and stole my idenitty to give his girlfriend XXXX XXXX XXXX XXXX XXXX, stole my social security number to apply XXXX XXXX with her girlfriend 's mom. XXXX XXXX, XXXX XXXX and XXXX XXXX stole my bank account from XXXX XXXX XXXX XXXX : XXXX, to buy XXXX XXXX XXXX XXXX at XXXX XXXX XXXX XXXX, MA XXXX, manicurist type XXXX license fraud # XXXX, issued on XXXX, but XXXX XXXX came to XXXX on XXXX, business license fraud # : XXXX, they stole my old real ID : XXXX, new real ID : XXXX, my social security number XXXX XXXX XXXX, stole my credit report with XXXX home address : XXXX XXXX XXXX XXXX MA XXXX, XXXX XXXX XXXX XXXX MA XXXX, XXXX XXXX XXXX XXXX MA XXXX, they still stole my preapproved letter {$510000.00} from XXXX XXXX Mortgage to buy house at XXXX XXXX XXXX XXXX MA XXXX, my student loan and federal aid {$15000.00} converted to XXXX from XXXX XXXX XXXX XXXXXXXX XXXX office.They stole my identity to apply credit card from XXXXXXXX XXXX  or called XXXX and applied credit card from XXXXXXXX XXXX or called XXXX wallet. XXXX XXXX hacked and stole my phone # XXXX XXXX XXXX, email : XXXX. They created fake credit report from XXXX credit report has personal and business account and applied credit limit : {$88000.00}. I didn't have credit card in my hand. They stole my bank account the last XXXX # : XXXX from Bank of America and gave debit card with recycle plastic that is credit card had cash back so it's fraud. They stole my old real ID to open bank account at XXXXXXXX XXXX, banker fraud XXXX XXXX provided license and didn't open bank account for me. XXXX XXXX planner XXXX XXXX committed fraud with thieves and gave my preapproved letter {$350000.00} to buy XXXX. XXXX XXXX police report : XXXX.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation