Consumer complaint received 2024-02-28 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Experian Information Solutions Inc.
State: MO

Complaint narrative:
Per congress, The banking system is dependent upon fair and accurate credit reporting. Inaccurate credit reports directly impair the efficiency of the banking system, and unfair credit reporting methods undermine the public confidence which is essential to the continued functioning of the banking system 15 USC 1681 ( a ) ( 1 ) - Accuracy and Fairness of Credit reporting. Congress further states An elaborate mechanism has been developed for investigating and evaluating the credit worthiness, credit standing, credit capacity, character, and general reputation of consumers. - ( 2 ) The items reflected in this consumer report have negatively affected me and is a false reflection of my character and general reputation. 15 USC 1681a ( e ) specifies when items on the report are being disputed, the credit report then begins to become an investigative consumer report. Items on this report has come back verified without the proper personal interviews being conducted. Credit Reporting agencies are not to rely on smaller third-party companies that do not have firsthand knowledge of any transactions. The following Financial Institutions : XXXX XXXX XXXX, and XXXX XXXX XXXX, are falsely reporting an auto loan in this report ( highlighted in report ), and have reported transactions. According to the CFPB a retail installment agreement is not a loan. Proof is attached to this complaint. This is a violation of 15 USC 1681s-2 - Responsibilities of furnishers of information to consumer reporting agencies. The credit reporting agencies have a duty to provide accurate information. It is clear the CRAs know this reporting is inaccurate and still furnished this inaccurate information. This also goes for inaccurate personal information ( highlighted in report ) in said consumer report. I have been in touch with the main three C.R agencies to remove incorrect names, addresses ( as being unmailable ), phone numbers and employment information which has not been removed. This is reported in a FTC Report filed by consumer and should be removed immediately. Financial Institutions : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX are violating 15 USC 1681a ( 2 ) ( A ) ( i ) report containing information solely as to transactions or experiences between the consumer and the person making the report. Reporting transaction history and experiences is illegal. The Privacy Act of 1974 goes further to include that written requests by consumers and financial transactions on record are to be excluded and C.R. agencies are in clear violation! While thoroughly searching through each report, the credit agencies have different information for same companies. Average account age, loan debt, past due amounts, late ( alleged ) payments ( transaction history ), balances, etc. are different on each consumer report generated by each consumer agency. Reports should be uniform across the board, so not only are items falsely on these reports its also inexact resulting in adverse actions against me when applying for credit. All listed Financial Institutions and Credit reporting agencies do not nor have ever received written consent to add anything to my consumer report and is in violation of 15 USC 1681b Permissible purposes of consumer reports. Public Law 90-321 ( 82 Stat. 146 ) also states any agency can only get a consumer report in response to a head of state or local child support enforcement agency. Anything added to my consumer report without my written consent can be considered identity theft. Per 12 CFR 1022.3 ( h ) Identity theft definition means a fraud committed or attempted using the identifying information of another person without authority. The Financial institutions listed above in this complaint as well as the items listed on the consumer reports that adversely affect me ( 15 USC 1681a ( k ) ( 1 ) ( iv ) ( II ) ), and the credit agencies have violated my privacy by sharing personal protected information. Furthermore, there are multiple charge-offs in said consumer report. Being that these companies have written off these accounts regarding them as charge off statuses, it is now considered income per IRS publication 4681. Since income is not reported in consumer reports and a 1099 C has not been received by me, these items need to be removed asap. Per the consumer report original creditor XXXX XXXX XXXX has shared personal nonpublic information with third party company XXXX XXXX XXXX. This also is a violation of the Privacy Act of 1974 along with 15 USC 6802 - Obligations with respect to disclosures of personal information. The original contract along with verification XXXX XXXX XXXX did not buy the debt and works in house for XXXX XXXX XXXX needs to be given to the consumer. If no verification, then removed. All credit reporting agencies are obligated by the FCRA to report accurate accounting. Regarding inquiries, there are multiple promotional and unknown inquiries on the consumer report which is solicitation and credit agencies are prohibited from viewing consumer reports without consent from the consumer. A FTC report has been made and all the inquiries on said consumer report is fraud. The C.R. agencies have four days to remove all inquiries according to law. A demand to provide documentation confirming the inquiries were authorized by the consumer needs to be provided. If proof can not be provided, all inquiries must be removed from the report immediately per 15 USC 1681C-2, and documentation of the removal needs to be sent to me by law 15 USC 1681i Procedure in case of disputed accuracy. Additionally, 15 USC 1681c - Requirements relating to information contained in consumer reports, states no consumer reporting agency may make any consumer report containing any of the following items of information, further detailing in section ( 5 ) Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. No adverse items besides the conviction of crimes, and any derogatory marks are not allowed on consumer reports. There is an ample amount of evidence proving my rights have been violated. 15 USC 1681e Compliance procedures, section ( a ) Identity and purposes of credit users goes as follows Every consumer reporting agency shall maintain reasonable procedures designed to avoid violations of section 1681c of this title and to limit the furnishing of consumer reports to the purposes listed under section 1681b of this title & section ( b ) Accuracy of report Whenever a consumer reporting agency prepares a consumer report it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about whom the report relates. All C.R. agencies and financial institutions listed in this complaint and on consumer report are in violation of 15 USC 1681e simply due to all violations listed as being violated in this complaint. According to 15 USC 6801 - 6805 a notice from all companies was to be sent out every thirty days. Per consumer finance and law anyone who uses or obtains a copy of your credit report under false pretenses may be subject to civil and criminal penalties. These companies are not to share private protected non-public information with non-affiliated companies! I have never received notice and the following companies are in violation of 15 USC 6801 - 6805 : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. Per the FCRA, I, a federally protected consumers have the option to opt out at any time from reporting services. I am now opting out of all authorization the consumer may have given you, rather written, unwritten, verbal, and nonverbal.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief