Consumer complaint received 2025-01-19 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: CAPITAL ONE FINANCIAL CORPORATION
State: TX

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX XXXX XXXX XXXX XXXX XXXXXXXX, PA XXXX Subject : Formal Dispute of Inaccuracies in Credit Reports under the FCRA and Potential Fraudulent Activity To Whom It May Concern, I am writing to dispute several inaccuracies on my credit reports provided by XXXX, XXXX, and XXXX. These errors have caused significant harm to my credit profile, and I believe some discrepancies may be due to fraudulent activity or unauthorized use of my information. I request an immediate investigation under the Fair Credit Reporting Act ( FCRA ). 

Accounts in Dispute and Issues Identified : 1. XXXX XXXX Bank ( Account Number : XXXX ) Issue : Late payments reported inaccurately ( 30 and 60day delinquencies ). 
Details : The payment history shows inconsistencies that do not align with my financial practices. Potential fraudulent activity may have impacted the account history. 

2. Capital One ( Account XXXX : XXXX ) Issue : 30 and 60day late payments recorded inaccurately. 
Details : The reported delinquencies are not supported by my payment records. There XXXX have been unauthorized actions on this account. 

XXXX. Capital One ( Account XXXX : XXXX ) Issue : Erroneous late payment entry. 
Details : This account was closed at the grantors request, and I suspect fraudulent activity may have led to the incorrect reporting of late payments. 

XXXX XXXX XXXX ( Account XXXX : XXXX ) Issue : High credit utilization misreported ( over XXXX XXXX ). 
Details : The utilization rate does not match my actual account usage, which raises concerns of potential unauthorized transactions. 

5. Collections Account ( XXXX ) Issue : A collection account of {$180.00} reported, which I do not recognize or owe. 
Details : This entry lacks validation and may be the result of fraudulent activity. 

Potential Fraudulent Activity : The inaccuracies listed above, combined with irregularities in account usage and reporting, suggest possible fraudulent activity. Under the FCRA, you are required to investigate and verify the authenticity of disputed information and take appropriate corrective action. 

To further protect my rights, I request : A review of all accounts to ensure there are no unauthorized transactions or fraudulent activity. 
An addition of an XXXX Fraud Alert to my credit file. 

Legal Basis for Dispute : Under the XXXX XXXX XXXX XXXX XXXX I am entitled to dispute inaccurate, incomplete, or unverifiable information. Additionally : XXXX XXXX XXXX XXXX XXXX mandates data furnishers to investigate disputed items and correct inaccuracies. 
XXXX XXXX requires credit bureaus to block fraudulent information upon identification. 

Requested Actions : 1. Investigate each disputed item for accuracy and potential fraudulent activity. 
2. Remove all inaccurate, incomplete, or unverifiable information immediately.

3. Block any fraudulent information from my credit reports as per FCRA guidelines.

4. Provide detailed verification of the authenticity of each account and its associated activity.

5. Send me updated copies of my corrected credit reports upon resolution.

Supporting Documents : I have attached the following to assist in your investigation : Copies of my credit reports with disputed items highlighted. 
Payment records and other documentation supporting my claims. 

Closing Statement : The presence of inaccuracies and potential fraudulent activity on my credit reports is damaging my financial credibility and infringing on my rights as a consumer. I expect a resolution within the 30day period mandated by the FCRA. 

If you require additional information, please contact me at the phone number or email address provided above. 

Thank you for your immediate attention to this urgent matter. 

Sincerely, XXXX XXXX XXXX Attachments : XXXX. XXXX XXXX XXXX ( XXXX, XXXX, XXXX ) 2. Payment Proof and Supporting Documentation This letter is comprehensive and includes references to fraudulent activity and extended fraud alerts. Let me know if youd like any further additions or clarifications.

Company response to consumer: Closed with non-monetary relief