Consumer complaint received 2024-04-04 00:00:00
Product: Credit card — General-purpose credit card or charge card
Issue: Trouble using your card — Credit card company won't increase or decrease your credit limit
Company: WELLS FARGO & COMPANY
State: GA

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX, Ga XXXX XX/XX/2024 Wells Fargo Card Services XXXX XXXX XXXX XXXX, OR XXXX Dispute of Adverse Action I am disputing the adverse action taken on my credit report and request that you reverse the account back to the original {$8000.00} in which I've extended credit. According to my natural rights, I am the one who's extending credit. I am the original creditor. I have my social security card. I extend my credit to you and you in return extend the credit back to me in the form of a credit card. I am granting you the right to be able to extend credit to me, the consumer. I believe there is a misunderstanding of my rights and laws governing credit transactions. As the original card holder and holder in due course, I exercise my right to initiate the consumer credit transaction with your company. According to federal law, 15 U.S. Code 1681 ( a ) Definitions ; rules of construction ( 2 ) Exclusions ( A ) ( i ) ( a ) Definitions and rules of construction set forth in this section are applicable for the purposes of this subchapter. 
( b ) The term person means any individual, partnership, corporation, trust, estate, cooperative, association, government or governmental subdivision or agency, or other entity.

( c ) The term consumer means an individual.

( d ) Consumer Report.

( 1 ) In general.The term consumer report means any written, oral, or other communication of any information by a consumer reporting agency bearing on a consumers credit worthiness, credit standing, credit capacity, character, general reputation, personal characteristics, or mode of living which is used or expected to be used or collected in whole or in part for the purpose of serving as a factor in establishing the consumers eligibility for ( A ) credit or insurance to be used primarily for personal, family, or household purposes ; ( B ) employment purposes ; or ( C ) any other purpose authorized under section 1681b of this title.

( 2 ) Exclusions.Except as provided in paragraph ( 3 ), the term consumer report does not include ( A ) subject to section 1681s3 of this title, any ( i ) report containing information solely as to transactions or experiences between the consumer and the person making the report ; I have been discriminated against based off of my consumer report that contains transactions or experiences between the consumer and the person making the report.

According to federal law, 15 USC 1602, A credit card includes any device used to obtain credit which I granted your corporation. I am well aware of my rights. As a consumer the credit is a right granted to me by a creditor. 15 USC 1602 F, Reporting to consumer report agencies is voluntary. The CFPB and I have not received any benefit from the use of my credit. In fact, the denial of my right to extend credit has caused me mental, emotional and financial distress. I, the consumer have defined these damages that have taken place.

There are no federal laws that state a credit score can deny me my rights to extend credit or decrease credit. I demand your company reconsiders this matter and complies with federal law. Please reverse the account back to {$8000.00} and correct any adverse action taken on my credit report. I take my consumer report and credit matters seriously and I hope this matter can be resolved promptly. Failure to address this dispute properly may lead to further legal actions. Thank you for your immediate action to this matter. I expect a timely response and a resolution.

The Equal Credit Opportunity Act : 15 USC 1691 Scope of Prohibition ( a ) Activities constituting discrimination It shall be unlawful for any creditor to discriminate against any applicant, with respect to any aspect of a credit transaction ( 1 ) on the basis of race, color, religion, national origin, sex or marital status, or age ( provided the applicant has the capacity to contract ) ; ( 2 ) because all or part of the applicants income derives from any public assistance program ; or ( 3 ) because the applicant has in good faith exercised any right under this chapter.

( b ) Activities not constituting discrimination It shall not constitute discrimination for purposes of this subchapter for a creditor ( 1 ) to make an inquiry of marital status if such inquiry is for the purpose of ascertaining the creditors rights and remedies applicable to the particular extension of credit and not to discriminate in a determination of credit-worthiness ; ( 2 ) to make an inquiry of the applicants age or of whether the applicants income derives from any public assistance program if such inquiry is for the purpose of determining the amount and probable continuance of income levels, credit history, or other pertinent element of credit-worthiness as provided in regulations of the Bureau ; ( 3 ) to use any empirically derived credit system which considers age if such system is demonstrably and statistically sound in accordance with regulations of the Bureau, except that in the operation of such system the age of an elderly applicant may not be assigned a negative factor or value ; ( 4 ) to make an inquiry or to consider the age of an elderly applicant when the age of such applicant is to be used by the creditor in the extension of credit in favor of such applicant; or ( 5 ) to make an inquiry under section 1691c2 of this title, in accordance with the requirements of that section. 


Sincerely, XXXX XXXX XXXX XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief