Consumer complaint received 2025-11-14 00:00:00
Product: Payday loan, title loan, personal loan, or advance loan — Payday loan
Issue: Incorrect information on your report — Information belongs to someone else
Company: Possible Financial Inc
State: CA

Complaint narrative:
CFPB Complaint Possible Finance Date : XX/XX/XXXX Issue : Identity Theft / Fraudulent Account Illegal Furnishing & Collection Activity Summary of the Problem I am filing this complaint because Possible Finance continues to report and/or attempt to collect an alleged account XXXX with a claimed balance of {$210.00}, despite the fact that this account is the result of identity theft. 

I did not open or authorize this account. 
I have already provided Possible Finance and all three credit bureaus with a valid FTC Identity Theft Report. All bureaus have blocked the account under federal identity-theft protections, and XXXX  has XXXX removed it via early exclusion due to the account approaching the FCRA retention window. 

Despite being fully notified, Possible Finance continues to furnish information regarding this fraudulent debt. This is unlawful under federal law. 



Violations of Federal Law 1. FCRA Identity-Theft Block 15 U.S.C. 1681c-2 After receiving an Identity Theft Report, a furnisher must not continue reporting the fraudulent information. Possible Finance is in violation.

2. FCRA Reporting Information Known to Be Inaccurate 15 U.S.C. 1681s-2 ( a ) Possible Finance is knowingly reporting a fraudulent account.

3. FCRA Failure to Conduct a Reasonable Investigation 15 U.S.C. 1681s-2 ( b ) Under controlling precedent : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX ) A furnisher must conduct a reasonable investigation after receiving notice of a dispute. Possible Finance has failed to do so.

4. FDCPA Violations ( if any collector is involved ) Wrongfully attempting to collect a debt obtained through identity theft violates : 15 U.S.C. 1692e False representation of the legal status of a debt 15 U.S.C. 1692f Unfair or unconscionable practices Steps I Have Already Taken Filed a valid FTC Identity Theft Report Disputed witXXXX XXXX XXXX XXXX XXXX  All bureaus have blocked the account XXXX  has deleted the account The account is already near FCRA removal timeframe Possible Finance continues reporting despite all this. 



Requested Resolution from CFPB I request that the CFPB require Possible Finance to : XXXX. Immediately and permanently delete all reporting related to the fraudulent account XXXX. 
XXXX. Cease all collection activity, internally or through any third parties. 
XXXX. Cease all present and future furnishing of this fraudulent information to any credit bureau. 
XXXX. Provide written confirmation that the account has been removed, blocked, and will not reappear. 

Possible Finance is knowingly reporting inaccurate, fraudulent information in violation of federal law, and immediate corrective action is required. 



Complainant : XXXX XXXX XXXX Phone : XXXX

Company public response: Company disputes the facts presented in the complaint
Company response to consumer: Closed with explanation