Consumer complaint received 2024-11-28 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Was not notified of investigation status or results
Company: Experian Information Solutions Inc.
State: TX

Complaint narrative:
To Whom It May Concern, I am writing to you with an urgent and unequivocal demand regarding the inaccuracies and unjust representations contained within my credit report. The egregious errors and misleading information presented therein have not only compromised my financial standing but have also inflicted significant emotional distress and repetitional damage. 

Let me be abundantly clear : I am not merely expressing dissatisfaction ; I am prepared to take decisive action to rectify this situation. The inaccuracies in my credit report are not just minor discrepancies ; they represent a blatant disregard for the Fair Credit Reporting Act ( FCRA ) and my rights as a consumer. I expect immediate and thorough investigation into the following matters : 1. **Inaccurate Reporting of Payment Histories** :.

The Fair Credit Reporting Act ( FCRA ) is a federal law that regulates how consumer credit information is collected, disseminated, and used. It aims to ensure accuracy, fairness, and privacy of information in the files of consumer reporting agencies. Here are some key points regarding inaccuracies and reporting violations under the FCRA XXXX XXXX XXXX XXXX  Inaccuracies Under the FCRA 1. **Consumer Rights** : Consumers have the right to dispute inaccurate or incomplete information in their credit reports. If a consumer identifies an error, they can file a dispute with the cXXXXedit reporting agency ( CRA ).

2. **Investigation Requirement** : Upon receiving a dispute, the CRA must investigate the claim, usually within 30 days. They must review the information provided by the consumer and verify the accuracy of the disputed information with the original source.

3. **Correction of Errors** : If the investigation finds that the information is indeed inaccurate, the CRA must correct or delete the information from the consumer 's credit report.

4. **Notification** : If a correction is made, the CRA must notify the consumer and provide them with a free copy of their credit report, which reflects the changes.

5. **Reinsertion of Information** : If the CRA later re-inserts the disputed information, they must notify the consumer within five business days. 

XXXX XXXX XXXX Reporting Violations 1. **Failure to Investigate** : If a CRA fails to conduct a reasonable investigation of a dispute, it may be in violation of the FCRA.

2. **Inaccurate Reporting** : Reporting inaccurate information, even if it was not done intentionally, can lead to violations. CRAs and furnishers ( entities that provide information to CRAs ) are responsible for ensuring the accuracy of the information they report.

3. **Failure to Provide Required Disclosures** : The FCRA requires CRAs to provide certain disclosures to consumers, including the right to dispute information. Failure to provide these disclosures can be a violation.

4. **Negligence and Willful Noncompliance** : If a CRA or furnisher knowingly reports inaccurate information or fails to comply with the FCRA, they may be liable for damages. Consumers can sue for actual damages, statutory damages, and in some cases, punitive damages.

5. **Consumer Reporting Agencies** : The FCRA applies not only to CRAs but also to entities that furnish information to CRAs. These furnishers must ensure that the information they provide is accurate and up-to-date.

2. **Charge-Offs and Collections** : The presence of multiple charge-offs on my report, including XXXX XXXX ( {$8400.00} ), is not only misleading but also damaging to my creditworthiness. I require a detailed account of this charge-off, including the date the amount, and the date of the charge-off. If these accounts are not substantiated with proper documentation, I will pursue legal action to have them removed. 

3. **Dispute Resolution** : I have previously submitted disputes regarding certain entries on my report. The lack of timely resolution is unacceptable. I expect a prompt response detailing the actions taken to resollce 4. **Fraud Alerts and Security Concerns** : The security alert regarding potential fraudulent applications must be taken seriously. I demand that you conduct a thorough investigation into any unauthorized activity associated with my credit profile. Should I discover further discrepancies, I will not hesitate to involve law enforcement and legal counsel.

I am fully prepared to escalate this matter to the media, consumer protection agencies, and my attorney if I do not receive a satisfactory response within 30 days of this letter. I will not tolerate negligence or inaction regarding my credit report, and I will pursue all legal avenues available to me to protect my rights and restore my creditworthiness.

This is not a mere request ; it is a demand for accountability and rectification. I expect your prompt attention to this matter and a detailed response outlining the steps you will take to address my concerns. Failure to act will leave me with no choice but to pursue all legal remedies available to me. 

Thank you for your immediate attention to this serious matter. I look forward to your prompt response.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation