Consumer complaint received 2025-07-09 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: MO

Complaint narrative:
[ Your Full Name ] XXXX XXXX XXXX XXXX XXXX  MO XXXX XXXX Date : XX/XX/XXXX To : Consumer Financial Protection Bureau XXXX XXXX XXXX XXXX XXXX XXXX XXXX And XXXX Customer Service XXXX XXXXXXXX XXXX XXXX XXXX, SD XXXX Re : Fraudulent XXXX Account Identity Theft and Illegal Double-Dipping of Charged-Off Debt Dear CFPB and XXXX, I am writing to once again dispute a XXXX credit card account that appears on my credit report. I have no knowledge of ever opening an account with XXXX, and I have formally disputed this multiple times. I have also submitted an Identity Theft Report, as allowed under 15 U.S.C. 1681g ( e ) of the Fair Credit Reporting Act ( FCRA ), and Ive notified XXXX that I was a victim of identity theft, in part due to the XXXX  XXXX breach and mail fraud that resulted in unauthorized activity in my name. 

Despite these facts, XXXX has continued to report this fraudulent account on my credit file. More concerning is that the account is now being reported as charged off. This classification creates a troubling legal contradiction : if the account is charged off, XXXX has either written off the debt as a loss for tax purposes or is planning to do so yet they are still reporting this debt as collectible on my credit report. This is a textbook example of illegal double-dipping. 

The Double-Dipping Problem : You Can not Have It Both Ways Under 26 U.S. Code 6050P, if a creditor cancels a debt of {$600.00} or more, it is required to issue a Form 1099-C to both the IRS and the consumer , documenting the cancellation. If XXXX charged off this account, and claims a tax deduction, then it has acknowledged the debt is no longer collectible. 

Heres what I find deeply troubling : I clearly informed XXXX that this account does not belong to me. If XXXX believes otherwise that this account truly belongs to me then why have I never received a Form 1099-C, as required by law, if they are now reporting it as charged off? You can not write off a debt for tax purposes and still report it as collectible things are simply not adding up.

By failing to issue a 1099-C, XXXX appears XXXX be hedging its position continuing to damage my credit profile while potentially benefiting from a tax write-off on an account they claim I owe. This contradiction strongly suggests either bad faith or noncompliance with federal law. 

Supporting Case Law & Legal Violations Several court rulings have affirmed that this type of conduct is unlawful : In re Reed, 492 B.R. 261 ( Bankr. E.D. Tenn. XXXX ) : A creditor that issues a 1099-C has canceled the debt. Continuing to report or collect after cancellation is deceptive and improper.

Zamecnik v. I.R.S., 2011 WL 2038725 ( N.D. Ohio ) : A 1099-C is a formal acknowledgment of debt cancellation. Attempts to pursue collection afterward are misleading. 

Owens v. LVNV Funding, 832 F.3d 726 ( 7th Cir. XXXX ) : Reporting uncollectible or time-barred debts may violate the FDCPA and FCRA. This logic extends to charged-off debts that a creditor writes off but continues to report.

Under 15 U.S.C. 1681s-2 ( a ), furnishers of information ( like XXXX ) XXXX prohibited from reporting inaccurate or misleading data to consumer reporting agencies. Once a debt is charged off for tax purposes, it is no longer legally valid to report it as unpaid, and to do so violates the FCRA. Further, 15 U.S.C. 1681s-2 ( b ) requires furnishers to correct or delete information that is shown to be inaccurate or can not be verified. 

Formal Demands : To XXXX : Immediately delete this fraudulent, charged-off account from all credit reports. 

If you truly believe the account is mine, then explain why no 1099-C has been issued, despite reporting it as charged off.

Provide all account-opening documents with verified signatures and IP records.

Failure to remove or correct this information constitutes willful noncompliance with the FCRA and potential tax law violations. 

To the CFPB : I request a formal investigation into XXXX handling of this matter. 

XXXX should not be allowed to collect on an account they claim is charged off while failing to follow IRS reporting requirements and ignoring identity theft protections under the FCRA. 

If this account is not deleted promptly, I will pursue legal remedies under 15 U.S.C. 1681n, including damages, court costs, and attorneys fees. 

Sincerely, XXXX XXXX XXXX XXXX XXXX XXXX XXXX, MO XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation