Consumer complaint received 2026-06-08 00:00:00
Product: Payday loan, title loan, personal loan, or advance loan — Installment loan
Issue: Problem with additional add-on products or services — 
Company: Paramount GR Holdings, LLC
State: FL

Complaint narrative:
Subject : Demand for Full Contract Rescission, Complete Loan Cancellation, Financial Reimbursement, and Property Restoration Due to Systemic Sizing Fraud and FTC Holder Rule Liability. I am writing to file a formal dispute demanding a complete, total rescission and unwinding of the credit transaction associated with XXXX Loan Agreement Number XXXX under XXXX XXXX and XXXX XXXX. I demand the following XXXX remedies to rectify this deceptive consumer transaction : XXXX. Complete cancellation and termination of the remaining {$58000.00} principal debt balance, closeout of the account, and immediate removal of all XXXX fixture filings or property liens placed against my real property located at XXXX XXXX XXXX XXXX XXXX XXXX XXXX FL XXXX XXXX XXXX. Complete reimbursement and refund of all monthly installment payments auto-drafted by GoodLeap from my bank account to date. XXXX. Physical removal of all solar panels, mounting brackets, and electrical hardware from my home. XXXX. Full structural restoration of my roof to its original, pre-installation condition at XXXX cost to me. This consumer transaction was initiated under material misrepresentation, fraudulent inducement, and predatory sales practices by XXXX authorized installation partner, XXXX XXXX XXXX. The sales representative explicitly promised a 100 % electrical utility offset, guaranteeing that my standard monthly utility costs would be eliminated. XXXX extended credit based entirely on this financial premise. In reality, XXXX XXXX XXXX built a severely undersized system that fails to handle my home 's structural load across all seasons. My complete multi-month utility history mathematically documents this systemic failure. My property requires between XXXX kWh and XXXX kWh depending on seasonal climate loads, yet the solar array is physically constrained and plateaus near an average of XXXX kWh per month year-round. Specific seasonal grid consumption deficits include : * Summer ( XX/XX/XXXX ) : XXXX kWh consumed vs. XXXX kWh generated ( XXXX kWh grid deficit ). * XXXX ( XX/XX/XXXX ) : XXXX kWh consumed vs. XXXX kWh generated ( XXXX kWh grid deficit ). * XXXX ( XX/XX/XXXX ) : XXXX kWh consumed vs. XXXX kWh generated ( XXXX kWh grid deficit ). * XXXX ( XX/XX/XXXX ) : XXXX kWh consumed vs. XXXX kWh generated ( XXXX kWh grid deficit ). Due to this extreme and continuous underproduction, I am trapped in severe financial hardship. I was forced to pay an additional {$1000.00} out-of-pocket directly to the principal balance just to re-amortize the loan under pressure to lower the bill to {$350.00} to XXXX while simultaneously paying constant monthly utility bills to XXXX XXXX from {$54.00} XXXX $ XXXXwhich have driven me into emergency past-due utility repayment plans. When I contacted the company regarding this drastic underproduction, representatives directly admitted to the failure, stating to me : " Yeah, we know, it's only XXXX XXXX '' Despite knowing the system underperforms, no remediation has been made. Under the Federal Trade Commission ( FTC ) Holder Rule ( 16 C.F.R. 433 ), XXXX, as the holder of this consumer credit contract, is explicitly subject to all claims and defenses that I can assert against the seller, XXXX XXXX XXXX. NOTICE OF INTENT : Please be advised that I am actively in communication with specialized consumer protection legal counsel regarding this matter. If XXXX does not completely comply with this demand for full contract rescission and account closure within the statutory XXXX response window, I will immediately move forward with formal legal representation to file a litigation claim under the Florida Deceptive and Unfair Trade Practices Act ( XXXX ). I reject any offers for partial system modifications or payment reductions. I demand total cancellation.

Company response to consumer: Closed with explanation