Consumer complaint received 2024-08-25 00:00:00
Product: Credit card — General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement — Credit card company isn't resolving a dispute about a purchase on your statement
Company: JPMORGAN CHASE & CO.
State: PA

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX  under the name of XXXX XXXX billed me {$5000.00} on 2 CHASE BANK credit cards on XXXX. ( transaction posting date XXXX ) I first realized this when I saw the credit card statements a month later. I had XXXX XXXX XXXX  and had been on XXXX XXXX XXXX XXXXXXXX. I don't remember giving them my credit cards that day. They had my insurance cards, since my initial visit. ( I dont know if insurance was billed that day ) XXXX CHASE CARD ENDING ( XXXX ). United Airlines XXXX and ( XXXX ) XXXX XXXX ( XXXX ). XX/XX/year> : I called XXXX XXXX XXXX XXXX to discover that there was no claim filed for me on XXXX by that office/dentist at all. ( I'm suspicious ) Insurance agent assures me she will call their billing office to make sure they do. 

( XXXX ). XX/XX/year> : FIRST CLAIM FORM THEY FILED HAS RESULTED IN DENIAL OF " XXXX XXXX XXXX XXXX '' codes used foXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX, INCORRECTLY FILE AS " NOT PRIMARY INSURANCE '' AGENT SAYS, " BUT THEY ARE IN OUR PROGRAM, SIGNED A CONTRACT, AND WE ARE YOUR PRIMARY INSURANCE '' ( now very suspicious, because I'm a XXXX XXXX, their computer is set to mark that box YES ) XX/XX/year> : I call insurance again, the agent is to call and tell then they are primary and encourage them, show them how to mark form correctly. 

XX/XX/year> : I REPORT THIS AS FRAUD AGAINST STATE OF NY and me and TO CHASE CREDIT CARD. 

( XXXX ) XX/XX/year> : THE RESUBMISSION IS INCORRECT AND SAME AS BEFORE ( XXXX ) XX/XX/year> : AFTER another XXXX min on the phone with agent to provider to correct ins submission, I guide her to write grievance against DENTAL OFFICE. ( NOW I COMPLAIN TO STATE OF XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX BUREAU of MEDICAID FRAUD ALLEGATIONS ( BMFA ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX AGAINST BOTH PROVIDER, XXXX XXXX, and .... CHASE BANK CREDIT CARDS. ) A fact that, CHASE BANK 's IGNORANCE AND LIES THAT THEY INVESTIGATE MEANS THEY ARE COMPLICIT IT THIS FRAUD. After 6 months the charges remain. I dont expect the MEDICAID FRAUD DEPT to do anything toward my banking issues, just informing you ther they have paid the fraud claim.

Their jumble of verbage in previous complaints to CFPB. reveal ONLY my phone calls to them, but mentions, only a result of their unwarranted lazy decision, DESPITE MY DEMAND FOR ALL PAPERWORK OR MATERIAL ON COMPUTER THAT QUALIFIES AS A PROPER INVESTIGATION ... ..I got nothing. THEY DO NO INVESTIGATION WHATSOEVER CHASE BANK IS DISCRIMINATING AGAINST ME, because they have done no investigation on many transactions, and are lying to me and CFPB ( CONSUMER FINANCIAL PROTECTION BUREA, a government Agency ). They have found and are using the fraudulent XXXX  article spread by internet by XXXX XXXX XXXX and the XXXX XXXX XXXX sent to the IRS. Fraudulent because XXXX solicitor turned XXXX  XXXX XXXX XXXX wrote XXXX letters of complaint posing as different people to the Board of Medical Examiners . 

chase bank needs to be forced to repair the damage to my credit report FOR NOT INVESTIGATING FRAUDULENT ACTIVITY THESE ARE REPORTS I HAVE FILED XXXX XXXX XXXX XXXX / FTC Fraud Rpt # XXXX XXXX FTC Fraud Rpt # XXXX & FTC Fraud Rpt # XXXX & FTC Fraud Rpt # XXXX IRS pin recd IRS XXXX XXXX XXXX XXXX CFPB # XXXX CFPB # XXXX CFPB # XXXX CFPB # XXXX CFPB # XXXX CFPB # XXXX CFPB complaint # XXXX / Homeland Security, Cybersecurity & Infrastructure Security Agency Incident ID # XXXX XXXX XXXX XXXX XXXX

Company response to consumer: Closed with explanation