Consumer complaint received 2024-01-06 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with fraud alerts or security freezes — 
Company: EQUIFAX, INC.
State: WV

Complaint narrative:
I am filing this complaint against Equifax to provide additional information and to clarify what my other pending complaint seeks. I have one complaint with the CFPB pending against Equifax. The complaint number is XXXX. This complaint was submitted on XX/XX/2023. I have attached the pending complaint, along with the information I submitted with it. I am unable to edit that complaint. My pending complaint is very simple. It states : I file this complaint to request that an extended fraud alert be placed on my credit reports for seven years. I have attached a report that I filed with the Federal Trade Commission, along with a report that I filed with the FBI Internet Crimes Complaint Center ( IC3 ). I am the victim of identity theft. All I sought from Equifax was an extended seven-year fraud alert. I recognize that there is currently an initial fraud alert and a security freeze on my Equifax credit report. I wish for these security precautions to remain on my report. I have received correspondence from Equifax indicating that it was unable to verify my identity. To rectify this perceived deficiency in my pending complaint, I have attached my drivers license, my birth certificate, my social security card, and a recent phone bill. Despite its claim that it was unable to verify my identity, Equifax is currently disputing many valid open and closed accounts from XXXX XXXX XXXX and XXXX XXXX on my Equifax credit report. Documentation is attached. There is nothing fraudulent on my Equifax credit report at this time. Nothing contained in the documentation that I submitted with my pending XX/XX/2023, complaint indicates there is anything fraudulent on my Equifax credit report. Equifax has grossly misinterpreted the documentation I submitted. No fraudulent inquiry or account appears on my Equifax credit report. I dispute NOTHING on my Equifax credit report. XXXX XXXX and XXXX XXXX have done nothing wrong. In fact, XXXX XXXXXXXX and XXXX XXXX alerted me to the fact that fraudulent hard inquires were placed on my XXXX and XXXX credit reports on XX/XX/2023, as a result of a fraudulent credit card application to XXXX XXXX XXXX  The fraudulent application was denied by XXXX XXXX XXXX No account was opened. The fraudulent inquiries on my XXXX and XXXX credit reports have been removed. Again, there is currently NOTHING fraudulent on my Equifax credit report. All I wanted was for Equifax to place an extended seven year fraud alert on my Equifax credit file as a precaution. There is NOTHING to dispute on my Equifax credit report. I tried to keep things simple in my XX/XX/2023, complaint, but apparently that was a mistake. Please cease and desist all ongoing disputes involving XXXX XXXX and XXXX XXXX XXXX XXXX! The accounts in dispute ARE NOT to be removed from my Equifax credit report. I NEVER authorized Equifax to dispute anything on my Equifax credit report. Stop this forthwith!

Company response to consumer: Closed with non-monetary relief