Consumer complaint received 2026-01-23 00:00:00
Product: Debt collection — Rental debt
Issue: False statements or representation — Attempted to collect wrong amount
Company: Law Office of Brett M. Borland, P.C.
State: MD

Complaint narrative:
Company : law offices of XXXX and XXXX representing XXXX apartments. 

Issue : Inaccurate credit reporting / debt collection Complaint description I am disputing inaccurate and false debt reporting and collection activity by a law office acting on behalf of my former landlord. 

The law office reported a debt of {$2000.00} to the credit bureaus based on an incorrect ledger that falsely lists my move-out date as January 1617, 2025. I vacated the apartment and surrendered keys on XX/XX/XXXX, which is supported by : A signed written agreement from the landlord ( notice to vacate ) confirming my move-out date scheduled for XX/XX/XXXX ( Note : I surrendered the keys to the apartment on XX/XX/XXXX because I was traveling on XX/XX/XXXX but fully paid rent until XX/XX/XXXX which is my official scheduled move out date ) Photographic evidence of keys returned at the leasing office on XX/XX/XXXX when I returned the keys to XXXX XXXX XXXX 
An email I sent on XX/XX/XXXX confirming key surrender, which was never disputed After I formally disputed the {$2000.00} balance and provided documentation, the law office andmitted the issue annd issued a revised ledger which is handwritten written over the original document reducing the balance to {$230.00}. However, the revised ledger is problematic and inaccurate : It still lists the wrong move-out date ( XX/XX/XXXX ) It includes a handwritten payment entry dated XX/XX/XXXX of the balance between the new and original amount. I have never made such payment. 
It does not provide a proper itemized explanation for the remaining balance It is not clear if it accounts for for my {$300.00} security deposit which I asked for multiple times with no response. 
Additionally, the revised ledger still includes charges for carpet replacement and tub glazing, despite my having video evidence showing the carpet and tub were intact at move-out. 

The law office reported the original {$2000.00} balance to the credit bureaus, causing approximately approximately XXXX point drop in my XXXX XXXX. This reporting occurred before resolving the dispute and before the changes the amount and remains uncorrected in writing. 

I have provided written notices on dates XX/XX/XXXX and XX/XX/XXXX demanding : A corrected ledger XXXX confirmation of deletion or correction of the inaccurate credit reporting However the client and law office consistently failed to respond. 

This conduct reflects inaccurate reporting, failure to properly investigate a dispute, and continued collection activity based on false information. 

What I am requesting XXXX deletion or correction of the inaccurately reported debt from all credit bureaus Written confirmation that the incorrect {$2000.00} balance was falsely reported A fully itemized, accurate ledger reflecting my true move-out date and security deposit Confirmation that no collection activity will continue based on inaccurate information. 
I have the all the evidences ready to be submitted if needed and multiple emails where I provided evidence and requested for information and clarification with no responses. I will also present the different ledgers with varying amounts I have received from them.

Company response to consumer: Closed with explanation