Consumer complaint received 2026-05-26 00:00:00
Product: Debt collection — I do not know
Issue: False statements or representation — Impersonated attorney, law enforcement, or government official
Company: Green Square Company LLC.
State: AZ

Complaint narrative:
I am filing this complaint against a company identifying itself as " PRG XXXX XXXX '' for illegal debt collection practices that I believe violate the Fair Debt Collection Practices Act ( FDCPA ). COMPANY INFORMATION : Company Name : PRG and Associates and/or The PRG Group Representative Name : XXXX XXXX XXXX Number Provided : XXXX Associate Phone Number : XXXX ( this is the number i received voicemails from XXXX XXXX ) Email Address : XXXX Address Provided : XXXX XXXX XXXX XXXX XXXX XXXX, DE XXXX Case File Number Referenced : XXXX DESCRIPTION OF COMPLAINT : I am a resident of Arizona. On or around [ XX/XX/year> ], I received an unsolicited voicemail from a person identifying themselves as " XXXX XXXX '' from " the offices of PRG XXXX XXXX. '' The caller stated their office had been " retained for legal counsel '' regarding a " claim currently pending '' associated with my name, referenced my Social Security number and date of birth, and threatened that a " final informal recommendation for filing this claim '' would occur " this coming Friday. '' A case file number of XXXX was provided. On or around [ XX/XX/year> ], a few minutes after the initial voicemail I received a follow-up voicemail from the same individual repeating the same threats, specifying that the filing would be made with XXXX XXXX , Arizona, and again referencing my Social Security number and date of birth. I have investigated this company and found the following : 1. The phone number provided ( XXXX ) returns no verifiable search results and can not be linked to any licensed debt collection business. 2. The address provided ( XXXX XXXX XXXX XXXX, XXXX, DE XXXX ) is a commercial virtual mailbox service used by hundreds of unrelated businesses. There is no verifiable office of " PRG XXXX XXXX '' at this location. 3. I checked XXXX XXXX, Arizona court records and found no case filed under my name. 4. I have received no written debt validation notice, which is required within five days of first contact under 15 U.S.C. 1692g. VIOLATIONS I BELIEVE OCCURRED : - Failure to disclose the amount of the debt, the name of the creditor, or my right to dispute required under 15 U.S.C. 1692g - False or misleading representation of imminent legal action that does not exist, prohibited under 15 U.S.C. 1692e - Threatening to take legal action that can not legally be taken or is not intended to be taken, prohibited under 15 U.S.C. 1692e ( 5 ) - Failure to provide written validation notice within five days of first contact - Possible operation as an unlicensed debt collector in the state of Arizona I have preserved the voicemail recording and the email as evidence and can provide them upon request. I respectfully request that the CFPB investigate this company, determine whether they are operating lawfully, and take appropriate action to prevent further harm to me and other consumers. XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX

Company response to consumer: Untimely response