Consumer complaint received 2025-05-02 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account status incorrect
Company: Nelnet, Inc.
State: NY

Complaint narrative:
On XX/XX/XXXX an affidavit was registered mailed to NELNET INC. 
Register Mail # : XXXX It outlined the following : XX/XX/XXXX TO : NELNET INC. ( XXXX # XXXX ) XXXX XXXX XXXX XXXX, # XXXX, XXXX XXXX ME XXXX SUBJECT : Instruction Sheet + Addendum to IRS Form 1099-C Submission Debt Cancellation and Trust Indenture Act Compliance.

Dear NELNET INC. + CHIEF FINANCIAL OFFICER XXXX XXXX This letter accompanies IRS Form 1099-C for the cancellation of debt on my account. The 1099C was due to be issued by XX/XX/XXXX. It has not been received resulting in this correspondence. Please ensure the proper processing of this form so I can accurately complete/ amend my tax return, as all cancellations and settled debt must reflect on my XXXX tax filing for the year. 

Please remit the completed IRS Form 1099-C so that I can properly file my tax return, as all debt cancellations must be included in my XXXX filing. 

Request for Proper Remittance and Compliance : 1. Please remit the 1099-C to the Treasury Department for proper filing. 

2. Kindly forward a copy of the completed 1099-C via the United States Postal Service to me as a confirmation of transmission.

3. Ensure that this cancellation of debt is reported to credit bureaus in compliance with the Fair Credit Reporting Act ( FCRA ). 

Account- XXXX XXXX and ANY derivative of the same. " Disputed accounts show : CLOSED OUT and reopened. 

XXXX XXXX XXXX XXXX XXXX : Account Number : XXXX Creditor '' : U.S. Department of Education U.S. DEPARTMENT OF EDUCATION : ACCOUNT Number : XXXX U.S. DEPARTMENT OF EDUCATION : ACCOUNT Number : XXXX U.S. DEPARTMENT OF EDUCATION : ACCOUNT Number : XXXX NOTE : 31 USC 3123 and 3124 regarding payment obligation, the faith of the United Sates government pledges to pay in legal tender principal and interest on the obligations of the government issued chapter the Secretary of Treasury is responsible for paying interest due or accrued on public debt and Exemption from taxation. ( where applicable ).

31 USC 1501 Documentary evidence requirement for Government obligations According to IRS Regulations ( 26 U.S. Code 6050P ) - Creditors must issue a Form 1099-C when they cancel a debt of {$600.00} or more. This applies to auto loans, credit cards, and other consumer debts.

Fair Credit Reporting Act ( FCRA ) ( 15 U.S. Code 1681c ) - Ensures accurate reporting of canceled debts. Credit bureaus must update your report if a lender reports a debt as canceled or settled.

Truth in Lending Act ( TILA ) ( 15 U.S. Code 1601 ) - This requires lenders to disclose loan terms, interest rates, and fees. If an auto loan is forgiven, lenders must update loan records accordingly.

Fair Debt Collection Practices Act ( FDCPA ) ( 15 U.S. Code 1692e ) - Prohibits debt collectors from misrepresenting a discharged auto loan as still owed. If debt was canceled and still reported as active, it could be a violation. 

4. Please update my credit report to show the debt as Canceled or Settled per IRS and FCRA guidelines.

Provide written confirmation of this correction within 30 days.

If no Form 1099-C was issued, clarify why the loan is still being reported as owed. I also request that the securities be deposited into my XXXX  Account as per my instructions. XXXX XXXX, Router Number : XXXX Account Number : XXXX * * * Trustee Information : XX/XX/XXXX, each of Nelnet Servicing , LLC ( Nelnet Servicing ) and Great Lakes Educational Loan Services , Inc. ( Great Lakes ), both subsidiaries of Nelnet , Inc. ( the Company ), received Modifications of Contract with an effective date of XX/XX/XXXX ( collectively the Modifications ) with the United States Department of Education ( the Department ). 

Trust Name : National Education Loan Network , Inc. ( aka NELNET Inc ) Trustee : XXXX XXXX XXXX XXXX Address : XXXX XXXX XXXX, XXXX, OH XXXX I appreciate your prompt attention to this matter and request confirmation of compliance with the instructions above. Please confirm receipt and compliance with these instructions. 

Feel free to contact me : c/o XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX NEW YORK XXXX XXXX ] NON DOMESTIC. PHONE : XXXX. 

Sincerely, XXXX XXXX : XXXX Attached : 1099C- Instruction Letter 1099C partially completed form. Please be sure to complete the blank areas for reporting accuracy. 

and a BOND for payment *

Company response to consumer: Closed with explanation