Consumer complaint received 2026-06-10 00:00:00
Product: Vehicle loan or lease — Lease
Issue: Getting a loan or lease — Loan opened without my consent or knowledge
Company: NISSAN MOTOR ACCEPTANCE COMPANY LLC
State: CT

Complaint narrative:
XX/XX/XXXX I traded in my XXXX XXXX to XXXX XXXX XXXX for a XXXX XXXX XXXX I agreed on the terms and had a Signature plus XXXX with XXXX XXXX XXXX XXXX for being a valid customer since XXXX. A few months into the lease, my truck had to be repaired for electronic issues, brake issues and after 6 months was seen at XXXX XXXX XXXX 8 times. I requested a lemon law replacement from XXXX and the dealership but was refused by both. In XX/XX/XXXX, my car started to park itself, have malfunctioning errors and was so unsafe XXXX XXXX I had it towed to the dealership on my own dime after being denied a service which was part of my service signature plus warranty. XXXX XXXX XXXX took a few days and when I got the car back, I drove XXXX miles and a critical life threatening malfunction of the car where it was stopped itself in the middle of XXXX XXXX. The dealership told me they would not come help me and I had to find my own way home. They left my vehicle unlocked in a parking lot for 3 days until finally I was able to go down to the shop speak with XXXX XXXX the XXXX to tell him my daughter was having critical XXXX XXXX miles away and I needed a vehicle. He agreed to replace my XXXX XXXX for a XXXX XXXX under the same terms yet when I went to sign, he denied me my warranty and wanted to get me to pay {$150.00} more a month. I found out in XX/XX/XXXX after my data was breeched that XXXX XXXX XXXX took out an auto loan in my name the same day they pulled for the lease from XXXX XXXX XXXX XXXX from XX/XX/XXXX til they were arrested and charged with fraud by the federal government and state of XXXX, the dealership used my credit and insurance on file for insurance underwriting and sold the vehicle that was supposed to be returned back to XXXX to a private dealer in New Jersey. I have been in account take over and identity and fraud extortion since leaving me without a XXXX, a credit report that is so tampered with I cant recover and without a vehicle although I had perfect payment history. I voluntarily turned in the XXXX XXXX in XX/XX/XXXX with advice from a legal counsel to combat the fraud yet XXXX wants to say I have a {$9900.00} balance. This car was unlawfully impounded in XX/XX/XXXX for non payment although it was paid off due to being locked out of my account. I was extorted for $ XXXX to get the car back but settled to money gram the requested {$6000.00} to get it back. My vehicle was tampered with and tracked. XXXX breached my sensitive information, so I request a full refund and replacement of my lost Pathfinder. Ive never had a bad payment history, and XXXX hasnt responded to my claim for my business records. The previous complaint is now resolved as my account was finally labeled identity theft by name fraud and removed from my credit file. Yet every violation for the last 3 years is punishable by law of up to {$1000.00} which I am asking to enforce immediately.

Company response to consumer: Closed with explanation