Consumer complaint received 2024-03-30 00:00:00
Product: Vehicle loan or lease — Loan
Issue: Managing the loan or lease — Billing problem
Company: BMW Financial Services NA, LLC
State: FL

Complaint narrative:
In response to XXXX, at this stage, BMW Financial Services has been taken into arbitration, we have retained the XXXX XXXX XXXX XXXX , regarding the vehicles malfunctions and defects. Im going to be clear, Ive sent several disputes and complaints regarding this entire transaction, since XXXX and matters are only becoming worse. 

Im not satisfied by any party involved. The vehicle is a lemon, for a XXXX, a brand new vehicle, it is caused me the most headaches of my entire 65 year existence, in addition to every pertinent request being denied, BMW continues to send me the same letters showing me a contract that is a COPY. I have not asked once for a copy of the contract bearing only one signature in black ( merely a robosignature ). 

I will yet again DEMAND the ORIGINAL contract under penalty of perjury of the wet Blue Inked signed bilateral credit agreement contract which establishes my debt with you. As far as I know nor can remember, there is no legal and binding bilateral contract signed by me in blue ink, as I always sign, between you and myself establishing any debt or loan with you or your corporate company. I will also need you to provide a verified and certified copy of your tax registration certificate so I might be able to verify your alleged and presumed claim. If your claim is valid, I intend to pay you the entire balance with a valid and legal Security Instrument within 10 days after you lawfully and legally validate your alleged claim with me. 

Until then., The DEMAND to revoke and release my security stands. Send me a recent statement. Ill have my brokerage account liquidate the assets. Im losing all faith in BMW at this point. 

See attachments. 
Ive certified mail notarized Revocation of Power of Attorney to BMW Bank of North America along with notarized Notice to Dispute ( rescission letter to XXXX OH ) as having several mailing addresses does not assist me in any manner, just confuses matters even further. 

The amount of violations occurring are beyond me, ( 45 days for opt out to be honored ) blatant VIOLATION of Privacy Act. and your yet to address not one of them. I will file a lawsuit against BMW Bank of North America ultimately once CFPB can not resolve this matter accordingly. Stop the security fraud, ultimately. And please stop reporting to all these agencies and bureaus, they are not credit bureaus, they are data collectors and third party solicitors. CFPB needs to assert. Im not going to continue paying month in month out religiously which I have been as a loyal consumer for a product that does not hold its value. Also a vehicle that can actually cause death due to its defects. The vehicle is currently back at the dealership for more diagnostics and repair, this entire month it has been with them at two different dealers. Each time the vehicle returns to me, more issues. Its business, yet as a consumer I have rights and none of them are being upheld or honored. This should be a simple fix, with repurchase, yet the request was denied, without any good reason either I might add, ( XXXX the rep himself knew this wasnt right, and made the effort without me even asking just to be denied further. 

Clear reasoning for o my standpoint on the securities fraud occurring. 

I continue to give instructions that are being ignored. 

Honor all my DEMANDS.

Company response to consumer: Closed with explanation