Consumer complaint received 2025-05-15 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Personal information incorrect
Company: Experian Information Solutions Inc.
State: TX

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, TX XXXX Phone : XXXX Email : XXXX XX/XX/XXXX To Whom It May Concern, I am writing to formally dispute inaccurate and outdated personal information listed on my credit file. Under the Fair Credit Reporting Act ( FCRA ), I am requesting that you investigate and correct the following inaccuracies, which I have identified in your records : XXXX. Name Incorrect : " XXXX XXXX '' ( Experian ) Correct : XXXX XXXX XXXX Please update my full legal name to reflect XXXX XXXX XXXX to ensure consistency with my official identification. 

XXXX. Current Address Correct Current Address : XXXX XXXX XXXX XXXX, XXXX XXXX, XXXX, TX XXXX Experian : Incorrectly shows : XXXX XXXX XXXX XXXX XXXX, XXXX, NY XXXX as my current address I have never lived at this address. Please delete it from my file immediately. ( It is not my current or former address please delete from both ) Equifax : Also lists the address XXXX XXXX XXXX, XXXX, NY XXXX please remove this as it is inaccurate. 
I request that all outdated and incorrect addresses be removed from my file, and only reflect my current address remain listed. 

XXXX. Employment Incorrect Employer ( on TransUnion ) : XXXX XXXX XXXX XXXX : Ascension Hospital Please remove XXXX XXXX and replace it with XXXX XXXX as my correct and current employer. 

XXXX. Phone Number Correct Phone Number : XXXX Please remove any and all other phone numbers associated with my file, as these pose a security risk and could be used by unauthorized parties to access my credit profile. 

XXXX. Email Correct Email : XXXX Please remove any other email addresses on file that are not this one, for the same security reasons stated above. 

Note : I am requesting that all three credit bureaus update and correct my personal information to reflect the following accurate and current details only : Name : XXXX XXXX XXXX Address : XXXX XXXX XXXX XXXX, XXXX XXXX, XXXX, TX XXXX Employment : Ascension Hospital Date of Birth : XX/XX/XXXX Last XXXX of XXXX : XXXX Phone Number : XXXX Email : XXXX It is important that you remove any and all former addresses, employers, phone numbers, emails, and any other outdated or inaccurate personal information associated with my credit file. I am respectfully requesting that my account reflect only the current and correct information listed above. Thank you for your prompt attention to this matter. 

I previously submitted a complaint through XXXX on XX/XX/XXXX regarding my personal information dispute to ensure that my credit file accurately reflects my current details. As of today, XX/XX/XXXX, I have not received any response from XXXX out of the XXXX credit bureaus. The XXXX bureau that did respond did so after the XXXX timeframe, which is a violation of the Fair Credit Reporting Act. I am formally requesting that this matter be escalated immediately and that my credit file reflect only the accurate information I have provided. Please remove all other outdated or inaccurate personal information from my file without further delay. 

I have enclosed a copy of my identification and proof of current address for verification. Please complete this reinvestigation and correct or remove all disputed information. I expect a response within the XXXX window as required by FCRA. 

Thank you for your prompt attention to this matter. 

Sincerely, XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation