Consumer complaint received 2022-02-19 00:00:00
Product: Debt collection — Federal student loan debt
Issue: False statements or representation — Attempted to collect wrong amount
Company: Continental Services Group, Inc. d/b/a ConServe
State: CA

Complaint narrative:
I want to report Univ of XXXX for attempting to collect a debt of {$410.00} that I do not owe. On multiple occasions I have disputed the collection account through XXXX XXXX and XXXX and XXXX individually. The debt has been turned over to a New York based company, Conserve since XX/XX/XXXX. Furthermore, the school unfairly discharged me for no reason. I was a student in good standing, with a current XXXX GPA ; I always paid any balances owed while attending. However, it was in XX/XX/XXXX that academic advisor XXXX XXXX, cancelled all of my Fall XXXX classes, with the intention of abusing her authority after being promoted to XXXX of the XXXX  department. Prior to this misfortune, XXXX acted as if she cared about her students. That year, XXXX, was an unfortunate year for myself because I had already paid the school in the summer XXXX, in the amount of {$2200.00} for housing. Yet, I was waiting to hear back from XXXX again to discuss my official class schedule to be able to start back in Fall XXXX. It was then that I learned that XXXX XXXX had planned to remove me from the school, regardless of all the hard work I had endured for my almost three years there. Even crazier, is that she waited to disclose this decision so close to the time that students are charged for the fall housing period. So, to clarify, I was sitting on campus with no idea that I was going to be let go, which led to me still living in the dorms at the start of the Fall XXXX school semester, Therefore, they took advantage of the fact that I was living on campus, awaiting a decision and when the decision was made, unbeknownst me, they charged me with a housing fee of {$390.00} and a {$20.00} mailbox fee, for still remaining in the dorms the early part of XXXX, a week before school was about to begin again. Next, I was contacted through campus email by the XXXX XXXX, XXXX XXXX, who was threatening me to get off the campus for non-payment and no longer being a student in the XXXX  program. I was treated unfairly. Why would I pay these ingrates anything more? The last they were truly owed, was for the summer XXXX housing. And they did receive that payment. This school should be investigated in my opinion, due to the fact, that the cohort of students I worked with, all left under disheartening circumstances. I am a victim of this university 's abuse as well. Fortunately for me, I did find a place to live in XXXX, not long after being discharged from the school. Nevertheless, I request that the collection company Conserve, remove the collection from my XXXX report. I disputed in XXXX XXXX through XXXX XXXX and again through XXXX website XX/XX/XXXX. They did remove the collection account from XXXX when I checked XXXX XXXX a month ago. However, I feel if they removed it from one, they should remove it from my other reports as well. I refuse to be responsible for a debt that I did not acquire in the first place. Again, I have no intention to EVER pay Univ of the XXXX, especially after the unnecessary abusive practices.

Company response to consumer: Closed with explanation