Consumer complaint received 2026-04-23 00:00:00
Product: Debt collection — Rental debt
Issue: Attempts to collect debt not owed — Debt is not yours
Company: T.S. Holdings
State: MI

Complaint narrative:
I am filing this complaint regarding a debt being reported and collected by IQ Data International related to a former rental property in Florida. I signed a lease for the property around the end of XX/XX/year>. Shortly after moving in, I began experiencing serious issues including flooding and structural concerns within the unit. I reported these issues to the property management in XXXX of 2025 and afterwards was informed the situation had been fixed. Flooding persisted every time it rained heavy. In XX/XX/year> the flooding was severe, this time flooding my living room and bedroom ruining personal items that were not compensated for. A state inspector became involved due to the condition of the property. Despite this, the property management failed to properly address or repair the issues. I was also informed that after I vacated the unit, the property denied the inspector access to complete follow-up inspections. The property falsely claimed that I denied them entry to perform repairs. This is not accurate. I was never properly notified or given reasonable notice of entry. On one occasion, maintenance attempted to enter without notice while I was leaving for work and had my emotional support animal inside, making entry at that time unreasonable. Additionally, I returned home on one occasion to find an unknown individual inside my unit without prior notice, with my door open and my emotional support animal inside. This was not an emergency situation and raised serious safety concerns. After raising concerns about being falsely accused of denying entry, I received communication via email stating maintenance would come on a specific date, but they failed to show. I also experienced repeated unsanitary conditions caused by an upstairs neighbor which I reported. On multiple occasions, the neighbor vomited over the balcony, resulting in bodily fluids landing on my patio area and near my front door. I was left to clean and sanitize these areas myself. This created an ongoing health and sanitation concern. These issues were distressing and contributed to the overall uninhabitable nature of the property. The unsafe living conditions and unauthorized entry further contributed to stress and instability. The property management failed to adequately address or resolve this situation. Due to the uninhabitable conditions and lack of proper repairs, I vacated the property on or around XX/XX/year> after receiving a pay or vacate notice. Despite these circumstances, IQ Data International is reporting this debt as verified. This account is being reported without acknowledging the propertys failure to maintain habitable conditions, improper entry practices, and disputed charges. This is inaccurate and is negatively impacting my ability to secure housing. I also dispute an additional charge, seemingly associated with the rental property with XXXX XXXX. I did not agree to any such ongoing financial obligation beyond a one-time move-in fee, and no itemized breakdown has been provided to justify the approximately {$1700.00} being reported.

Company response to consumer: Closed with non-monetary relief