Consumer complaint received 2024-11-01 00:00:00
Product: Mortgage — Home equity loan or line of credit (HELOC)
Issue: Struggling to pay mortgage — Foreclosure
Company: Shellpoint Partners, LLC
State: GA

Complaint narrative:
This loan originated with XXXX and was one the non assets backed securities sold to XXXX 
The owner of XXXX XXXX XXXX XXXX XXXX XXXX XXXX, he was charged by the Securities and Exchange Commission with securities fraud and insider trading. The charges were based primarily on the discrepancy between the optimistic public statements that XXXX made about the subprime mortgage market and his companys practices and his private e-mails that were often pessimistic as well as his decision to sell XXXX XXXX XXXX XXXX  stock while publicly lauding the firm. In XXXX, XXXX XXXX XXXX XXXX  to settle with the SEC on insider trading charges. In XXXX, the DOJ dropped prior charges of mortgage fraud against XXXX. The Department of Justice ( DOJ ) brought civil fraud charges against XXXX stemming from its relationships with federal mortgage companies Fannie Mae and XXXX XXXX. A federal jury found XXXX liable. The DOJ also charged XXXX with {XXXX} XXXX in a residential fair-lending settlement for discrimination against African-American and Hispanic borrowers. XXXX XXXX XXXXXXXX assumed these liabilities. The gave loans to minorities that they couldnt afford by placing the a second mortgage at the conception of the mortgage on a credit card as a HELOC then loan was securitize and allegedly placed in a XXXX XXXX XXXX XXXX XXXX XXXXXXXX of the pooling and service agreement clearly indicates that all mortgage conveyances must have been filed prior to the cut off date. The fraudulent assignment used were created afterwards and signed by the foreclosure attorney and he signed as the XXXX XXXX for the bank. Now 19 years later XXXX XXXX XXXXXXXX XXXX XXXX XXXX  XXXX XXXX attempting to foreclose on my home. The account number with XXXX XXXX XXXX is XXXX The loan was originated from XXXX then transferred and sold to XXXX XXXX and the loan was apart of the XXXX wide settlement reached with your department in XXXX One of the previous serving companies carried me to court in XXXXXXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX dismissed the case. 
The loan was then transferred to specialize loan servicing. I was speaking with them about my concern with fraudulent robo signed documents and my QWR that they never addressed. In the middle of trying to negotiate at settlement off {$3500.00} to settle this toxic loan that was actually supposed to have been forgiven they did a service release to Shelllpoint /Newrez. 

I found out without any written correspondence that the loan had been transferred again to Shellpoint. 
I immediately sent a QWR and a dispute letter to Shellpoint. I spoke with 2 Shellpoint professional and helpful representatives. I explained the situation and the first representative took information to see if we qualified for loan modification, but couldnt let me know until Tuesday XX/XX/XXXX. I asked for a postponement on the foreclosure. I was told by another representative they would be getting back to me XX/XX/XXXX, about my concerns about the postponement of the foreclosure. 

However no one has addressed the fraud or the discrimination in the origination of the loan nor the fraudulent assignments. The pooling and serving agreements filed with the United States securities has changed clearly statesin section XXXX if the trust that all transfers of mortgages deposited in Into the alleged trust with XXXX XXXX XXXX XXXX XXXX XXXX  had to be conveyed prior to the cut off date which was XX/XX/XXXX. 
The robo signed allegedly XXXX XXXX was the foreclosure Attorney that was trying to foreclose in XXXX. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation