Consumer complaint received 2025-04-10 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: MI

Complaint narrative:
Formal Complaint Regarding Inaccurate Credit Reporting and Loan Origination Response to XXXX Letter Dated XX/XX/XXXX This correspondence is submitted as a formal dispute and complaint regarding a loan originated by XXXX XXXX  on or around XX/XX/XXXX and serviced by XXXX XXXX XXXX XXXX ( XXXX ). This dispute is in direct response to the letter provided by XXXX dated XX/XX/XXXX ( attached herein ), which was issued in response to my initial complaint filed with the Michigan Attorney General. 

As the originating lender, XXXX XXXX  bears responsibility for the accuracy, legality, and ongoing compliance of the reporting and servicing practices associated with this loan. XXXX letter fails to resolve the core concerns I have raised and leaves significant compliance and legal questions unaddressed. 

Summary of Issues : 1. Inaccurate Credit Reporting Post-Charge-Off : The account reflects as charged off in XX/XX/XXXX, yet was updated as past due in XX/XX/XXXX, over XXXX years later. 
This constitutes improper re-aging of a charged-off debt, misleading creditors and violating the Fair Credit Reporting Act ( FCRA ). 
2. Failure to Provide Required Documentation : I have submitted multiple formal requests for : Proof of ownership and authority to report and collect this debt The chain of title Securitization status ( including any Pooling and Servicing Agreements ) XXXX  has failed to provide these critical documents. If this loan was transferred, sold, or securitized, I request confirmation and legal evidence of that transaction. 
3. High-Interest Loan Potentially Violating State Usury Laws : The loan carried an excessively high APR, which would not be legal if XXXX  issued it directly in Michigan. 
The structure between XXXX and XXXX appears to facilitate a rent-a-bank scheme, a practice increasingly challenged by courts and regulators. 
4. Lack of Meaningful Investigation : XXXX states they responded to 17 disputes but has not addressed the specific inconsistencies in the way the debt is being reported post-charge-off. 
Merely asserting that the tradeline is accurate does not constitute a legally sufficient investigation under the FCRA. 

Requested Action from XXXX XXXX  : Immediate deletion of the tradeline from all credit bureaus due to its inaccurate and misleading status Detailed documentation of : Chain of title and ownership rights Securitization status, if applicable Any assignments or transfers of servicing or ownership Written confirmation that XXXX XXXX  has reviewed and investigated this matter independently of XXXX  I am requesting XXXX XXXX  independent investigation and compliance review of this situation. If XXXX no longer owns or services this account, please provide documentation of that transition. 

Thank you for your attention to this serious matter. I look forward to a full response within 30 days as required under applicable law

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief