Consumer complaint received 2024-04-09 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Credit inquiries on your report that you don't recognize
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: PA

Complaint narrative:
Pre-Arbitration Demand for Resolution of Disputed Credit Information , Monetary Settlement Offer, and Opportunity for Cost Avoidance I am writing this pre-arbitration demand in continuation of my previous notice of dispute regarding the inaccurate information on my credit report.

Despite my initial communication and your acknowledgment of the dispute, the disputed items have not been adequately resolved. 
Therefore, I am compelled to escalate the matter and request a resolution through arbitration, as provided for in TransUnions arbitration agreement. 
I can only be contacted for resolution at XXXX. 
Furthermore, it is essential to bring to your attention that the inaccurate information on my credit report has resulted in the denial of two home mortgages. This denial has had significant financial implications and has hindered my ability to secure housing for myself and my family. 
I am aware that under TransUnions arbitration agreement, TransUnion Interactive is responsible for paying half of the arbitration fee. 
However, considering the substantial costs associated with the arbitration process, I am providing TransUnion with an opportunity to avoid these expenses altogether. 
In addition to the request for a comprehensive investigation and resolution of the disputed items, I propose the following settlement offer : 1. Pay me the full arbitration initiation fee : The initiation fee for arbitration, as outlined by the XXXX XXXX XXXX XXXX XXXX ) guidelines, typically exceeds {$3000.00}. To settle this matter expeditiously and avoid the significant costs and time involved in formal arbitration proceedings, I request that TransUnion pay me the full amount of {$9000.00}. 
I believe that this settlement offer reflects a fair and reasonable resolution, taking into account the costs TransUnion would otherwise incur during the arbitration process. Accepting this offer would spare both parties the financial burden and extensive time commitment associated with formal arbitration. 
Furthermore, it is important to note that should TransUnion decline this settlement offer, I will pursue the arbitration process as provided for in TransUnions arbitration agreement. In that event, I will seek appropriate remedies, including but not limited to compensatory damages for financial hardship, emotional distress, and any other damages resulting from the inaccuracies on my credit report. 
I kindly request that you provide a written response within 15 days of receiving this pre-arbitration demand and monetary settlement offer. 
Your response should include your acceptance of the settlement offer, along with the actions taken to investigate and resolve the disputed items. 
Failure to respond or decline this offer within the specified timeframe will indicate your unwillingness to resolve the matter amicably, and I will proceed accordingly. 
Please acknowledge receipt of this letter within 15 days. 
Thank you for your attention to this matter. I hope that we can reach a fair and mutually agreeable resolution without resorting to formal arbitration or further legal action. Your prompt response and willingness to resolve this matter in a timely manner will be greatly appreciated. 
XXXX sent to direct deposit to my bank info attached contact me only : XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief