Consumer complaint received 2024-11-30 00:00:00
Product: Debt collection — Telecommunications debt
Issue: Attempts to collect debt not owed — Debt is not yours
Company: TRANSWORLD SYSTEMS INC
State: TX

Complaint narrative:
I am filing a formal complaint against Transworld Systems Inc. ( TSI ) for their failure to provide the required debt validation and their improper collection practices regarding an alleged debt they claim I owe to XXXX XXXX. Below are the details of the situation : Debt Collection Information : Collection Agency : Transworld Systems Inc. 
Reference/Account Number : XXXX Date of Initial Correspondence : XX/XX/XXXX Amount Allegedly Owed : {$1000.00} ( discrepancy noted below ) Summary of Issue : On XX/XX/XXXX, I received a communication from Transworld Systems Inc. attempting to collect a debt of {$1000.00} related to XXXX XXXX XXXX However, the amount stated in their letter does not match the amount shown on the statements they provided, which is {$900.00}. The difference of {$110.00} has not been explained or documented. 

I would like to make it clear that I do not owe any money to XXXX XXXX. I have no outstanding debt with them, and I have never been informed by XXXX XXXX that I owe anything. Furthermore, I am receiving multiple communications from various debt collectors regarding this same alleged debt, which has created confusion and concern regarding the legitimacy of the claim. 

Despite my request for debt validation, Transworld Systems Inc. responded by sending me multiple copies of the same monthly statement, but they did not provide the required documentation to verify the debt, including : Proof of the debt, including an itemized breakdown of all charges, fees, and interest. 
Documentation establishing that I am responsible for this debt. 
The name and address of the original creditor ( XXXX XXXX ). 
Evidence that the debt is correctly linked to my personal information. 
I have not received the necessary documentation within the required time frame, and Transworld Systems Inc. has failed to address the discrepancy between the amount owed and the amounts listed in the statements. 

Requested Resolution : I request that Transworld Systems Inc. provide the following : A full, itemized breakdown of the alleged debt, including all charges, interest, and fees.

Proof of the debt, including documentation that I am legally responsible for this debt.

The name and address of the original creditor.

Proper validation of the debt, including confirmation that the debt is correctly linked to my personal information.

Immediate correction of any inaccuracies on my credit report that may have been caused by unverified reporting of this debt. 
Cease all further collection efforts on this debt until proper documentation is provided.

Immediate correction of any false or inaccurate reports made by Transworld Systems Inc. to any credit reporting agency or third-party debt collectors regarding this alleged debt.

If Transworld Systems Inc. is unable or unwilling to provide the necessary validation and explanation of the debt, I ask that they cease collection activity and remove any false or inaccurate reports to credit bureaus regarding this alleged debt.

Additionally, I request that the CFPB investigate whether Transworld Systems Inc. and other debt collectors involved are violating federal law under the Fair Debt Collection Practices Act ( FDCPA ) and Fair Credit Reporting Act ( FCRA ) by making multiple attempts to collect the same debt from me, which may be the result of improper handling of this alleged debt. 

Additional Information : I have sent a letter directly to Transworld Systems Inc. on [ Date ], requesting the appropriate documentation, and have also forwarded a copy of my complaint to the Texas Attorney Generals Office and Transworld Systems Inc., urging them to resolve the matter in accordance with the law.

Please assist me in resolving this issue by ensuring that Transworld Systems Inc. complies with all applicable laws, including the Fair Debt Collection Practices Act ( FDCPA ) and Fair Credit Reporting Act ( FCRA ). 

Thank you for your attention to this matter. I look forward to your assistance in resolving this dispute.

Company response to consumer: Closed with explanation