Consumer complaint received 2025-01-14 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Experian Information Solutions Inc.
State: MA

Complaint narrative:
To Whom It May Concern, I am writing to formally dispute the inaccurate and misleading information being reported regarding the closed account referenced below. The reporting of this account on my credit report is in direct violation of the Fair Credit Reporting Act ( FCRA ), specifically 15 U.S.C. 1681 and its subchapters, which require that all credit information be accurate, complete, and up-to-date. 

Account Information : Account Number ( XXXX  ) : XXXX ( XXXX and Experian ) ; XXXX ( XXXX ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Auto Loan ( Joint Account ) Account Status : Closed High Balance : {$30000.00} ( XXXX and Experian ) ; {$30000.00} ( XXXX ) XXXX Verified : XX/XX/XXXX Date Opened : XX/XX/XXXX Date Closed : XX/XX/XXXX Balance Owed : {$7600.00} Payment Status : Collection/Chargeoff Creditor Remarks : Charged off as bad debt / Profit and loss write-off / Unpaid balance reported as a loss by the credit grantor Inaccuracies and Violations : Inaccurate Date of Last Activity : The Date of Last Activity is reported inconsistently across the credit bureaus : XXXX reports the date as XX/XX/XXXX XXXX 
Experian reports the date as XX/XX/XXXX. 
XXXX reports the date as XX/XX/XXXX. This inconsistency in reporting is a violation of 15 U.S.C. 1681e ( b ), which mandates that information reported must be accurate, complete, and up-to-date. The reporting agencies are failing to maintain the accuracy of this account by providing conflicting dates of last activity.

Failure to Properly Correct Charge-Off Reporting : The account has been listed as a charge-off with multiple conflicting remarks across the reporting bureaus : XXXX reports that merchandise XXXX taken back by the credit grantor. 
Experian and XXXX report that the account was charged off as a bad debt and a profit and loss write-off. These remarks are inconsistent and contradictory, which violates 15 U.S.C. 1681i ( a ) ( 1 ), which requires that inaccurate information be corrected or removed after being disputed and investigated by the credit reporting agencies. 
Inaccurate Payment History and Derogatory Status Reporting : XXXX reports no derogatory payment history, while Experian and XXXX report a collection/charge-off status. 
Experian and XXXX show the account as being consistently late over several months, even though the account was closed in XX/XX/XXXX. 
The FCRA Section 1681c states that credit information must be accurate, including payment history. The continued reporting of derogatory status after the account was closed is incorrect and misleading.

Inaccurate Past Due Amount Reporting : The past due amount across all three bureaus is listed as {$7600.00}, but this figure is misleading. 15 U.S.C. 1681c requires that past due amounts reported must be accurate, reflecting the current status of the account. If the account was charged off and no further payments are being made, the past due amount should be updated accordingly.

Improper Reporting of Account Status as Active After Closure : The account is marked as closed, but continues to report active derogatory remarks, including " collection/charge-off '' status. This is a clear violation of 15 U.S.C. 1681e ( b ), which mandates that information must accurately reflect the status of the account.

Legal Right to Seek Damages : Under 15 U.S.C. 1681n, I am entitled to seek statutory damages of up to {$1000.00} per violation if the credit reporting agencies willfully fail to comply with the provisions of the FCRA. Given the multiple inaccuracies and violations of the FCRA as outlined above, I am prepared to pursue legal action for damages, including statutory damages of {$1000.00} per violation if this matter is not resolved immediately.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation