Consumer complaint received 2024-08-17 00:00:00
Product: Money transfer, virtual currency, or money service — Domestic (US) money transfer
Issue: Fraud or scam — 
Company: BOEING EMPLOYEES' CREDIT UNION
State: WA

Complaint narrative:
To whom this may concern, The total was about {$22000.00} loss of savings within one week back in XX/XX/year> ( XX/XX/XXXX to XX/XX/XXXX ) from my bank BECU ( Boeing 's Employee Credit Union ) due to a " working/investment '' opportunity with a company that approached me, calling itself XXXX XXXX XXXX XXXX 

I was approached with a " job '' opportunity. This individual, referred to as a tutor or teacher, taught me step by step to do this merchandise optimization job. At first, I did not need to invest anything as she taught me. It was through this platform, XXXX XXXX XXXX. I looked it up, everything lined up with what she told me about the company, I looked for reviews of the company, everything. At first I was very wary and careful, then as things started working out and I was seeing the earnings, I was willing to invest some of my money. This individual guided me every step of the way how to make these transactions with the bank and crypto, something I knew nothing about before. 

Small amounts were used the first few days. Amounts in the {$100.00} 's and the monetary movements were made from transfers from savings, to checking and to a few different financial institutions. However on the fourth, after investing about a few hundred to increase the earnings potential I was suddenly hit with an opportunity to make a larger commission. Everyone on the group platform had talked about and shared their earnings, and even some people from the group I was talking to personally. Some of them had shared their process through screenshots and how it all worked out for them. After feeling confident in the system I thought adding in that extra, about {$1800.00} would be safe. I was at the very last task of optimizing these items, when suddenly on the last task I was given one of a bit over {$5000.00}. After this I was already worried of losing my original investment but since it was he last task and these super orders were not super common according to the group and my tutor. I decided, since it is the last and it has all worked out before perfectly after finishing the last task and withdrawing " my earnings '' this was normal and perfectly fine. Low and behold now I am about {$8000.00} invested trying to pull out the money in something that has worked for the other members with their shared documentation and for me the previous days. Yes, I am quite skeptical at this point but it is the last thing needed to do before being able to cash out and I planned on not taking this risk after this. Oh no! After I followed the proper steps, suddenly I was presented with the super rare combo super order. At this point I am freaking out, reaching out to everyone on this platform. Tutor, customer service and group members. Since the task is the very last, there is no way to get another combo, and if I finish this I can finally make my withdrawal. This is literally the last of my savings account, but if I do finish, there is NO WAY to withdraw my funds and I lose a third of my savings, but if I do it, I supposedly have my commission of what would be {$4000.00} plus all my funds back ( at this point almost {$22000.00}, which was all of my savings ). 

So I jump through hoops to make the {$14000.00} deposit. NOT ONCE did my BECU bank recognize these red flags. After a year of very normal day to day activity. No purchases over $ XXXX {$400.00} ( XXXX mostly ) and the monthly rent of {$1700.00} and a one time {$3000.00} car purchase, everthing normally was minor movements.NOT ONCE did they ask questions, try and educate me on these potwntion frauds out there, or even put a hold on ANYTHING. NOT ONCE did they actually try and provide any kind of economic guidance or safekeeping beside keeping my money in their care. Nor did any of the other financial institutions that were involved in these transactions. 

So, after this {$14000.00} deposit, I am then surprised on the XXXX XXXX XXXX " working platform '' with an automatic upgrade in job status that gives me " more opportunity to make more profit ''. This was something no one advised me about and I knew that I was screwed. Because if another " super order '' happened there was no way for me to fund this since I had already invested all my money trying to recover my money. 

However the only way to withdraw is to complete these tasks. Of course the last 5 were fine until the last one, once again. Which now says I need to invest {$33000.00} in order to finally complete and withdraw. Obviously I do NOT have this money, so now my funds are " stuck '' until I can complete this very last task. This is when I realized I had been scammed in a very intricate and complex manner. 

The following couple of months afterwards, this group, the " tutor '' and customer service continued their communication with me, attempting to " help '' figure out a way to make his last deposit so that I " could finally withdraw '' but I had learned my lesson by then and had no intention of falling victim once more. 

The financial institutions involved at the end of the day with all of the different transactions were BECU, XXXX, XXXX, XXXX XXXX XXXX XXXX XXXX Totalling about a {$22000.00} loss to a fraudulent job/working opportunity with the supposed company of XXXX XXXX XXXX XXXX 


For the last several months I have been back and forth with some of the financial institutions. Trying to figure steps to be taken to figure out my situation. I have sent out ADR Protocol letter 's amongst these exchanges. Was rejected in many ways. So now I am reaching out here. Attached is a more professional letter with further details. 

If there is a way to recover my hard earned money that a group fraudulently scammed me of and was allowed to happen from a lack of due diligence I would be grateful and to be able to finally put this nightmare to rest would be a huge emotional and mental relief. 

Also, at the very least, if my experience can help save others from experiencing this, I am willing to provide any needed information, transactions, reports and details. 

Thank you.

Company response to consumer: Closed with explanation