Consumer complaint received 2025-01-03 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Credit monitoring or identity theft protection services — Problem canceling credit monitoring or identify theft protection service
Company: Experian Information Solutions Inc.
State: CO

Complaint narrative:
I am writing to file a formal complaint regarding inaccuracies on my credit report related to XXXX, a business that has both submitted a Form 1099-C ( Cancellation of Debt ) and reported erroneous information to credit reporting agencies. These inaccuracies have caused significant financial hardship, mental anguish, and a defamation of my character, and I am seeking your assistance in resolving this matter to ensure fair and accurate reporting. Be advised this is not a refusal to pay, but a notice that your claim is disputed and validation is requested. Under the Fair Debt collection Practices Act ( FDCPA ), I have the right to request validation of the debt you say I owe you. I request for VALIDATION made pursuant to 15 USC 1692g Sec. 809 ( b ) of the FDCPA. I respectfully request that your offices provide me with competent evidence that I have any legal obligation to pay you and the amount I supposedly owe At this time I will also inform you that if your offices have or continue to report invalidated information to any of the three major credit bureaus XXXX Experian and XXXX this action might constitute fraud under both federal and state laws.

1. Debt Cancellation ( Form 1099-C ) : o XXXX submitted a Form 1099-C to the IRS, indicating they canceled a debt amount of {$12000.00}. This act should signify that the debt was forgiven and no longer subject to collection.

2. Discrepancy in Vehicle Resale Value : o The vehicle for which the debt was incurred was resold by the creditor for {$16000.00}. This resale value exceeds the canceled debt amount by {$3500.00}, highlighting a discrepancy between the debt amount they discharged, and the actual value recovered.

o Additionally, I was initially charged {$19000.00} for the vehiclea price {$3000.00} higher than any subsequent sale price ( {$16000.00} or less ), further raising concerns of unfair pricing practices.

3. Failure to Respond and Rectify : o XXXX has disregarded multiple attempts to clarify or rectify these discrepancies, failing to address concerns regarding the overcharged price, the resale value of the vehicle, and the cancellation of the debt. 
4. Credit Reporting Inaccuracies : o Despite the canceled debt reported via Form 1099-C, the creditor continues to inaccurately report the debt to credit bureaus as unpaid and claim I owe {$11000.00}. This misleading information has significantly impacted my financial stability, created undue stress, and tarnished my reputation. The account should be reported as " Paid as Agreed, '' reflecting the cancellation of the debt and the creditors recovery through the resale of the vehicle. 
Legal Violations and Rights : The actions of XXXX violate multiple provisions under federal law, including : Fair Credit Reporting Act ( 15 U.S.C. 1681 et seq. ) : Ensures that credit reporting agencies and creditors furnish accurate and complete information.

Consumer Financial Protection Act ( 12 U.S.C. 5511 et seq. ) : Prohibits unfair, deceptive, or abusive acts or practices.

Internal Revenue Code ( 26 C.F.R. 1.6050P-1 ) : Governs reporting obligations when debts are canceled, requiring that such cancellations be treated as settled. 
Impact of Inaccuracies : The false and misleading reporting by XXXX has caused profound personal and financial challenges. The inaccurate credit reporting has restricted my access to necessary financial resources, increased my financial burden, and caused me emotional distress. The public defamation of my character through the dissemination of false credit information has further compounded these difficulties, affecting my personal and professional relationships.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation