Consumer complaint received 2025-11-30 00:00:00
Product: Debt collection — Credit card debt
Issue: Written notification about debt — Didn't receive enough information to verify debt
Company: U.S. BANCORP
State: MN

Complaint narrative:
I recently filed a request for your debt-purchase company to supply several documents to the Consumer Financial Protection Bureau , giving proof that any debt-purchase pertaining to XXXX XXXX was 100 % legal and ethical. Since your company has refused to give proof of proper transfer of title to any debt procured by the first party, your company has only proved that all that you obtained was my personal information. Without proof or proper ownership, all that was accomplished was a Theft of Identity. Accordingly, I am submitting a copy of my Identity Theft claim filed with the Federal Trade Commission. 

As a professional woman in the XXXX XXXX, your company has violated my constitutional rights. Your company claims ownership rights on at least XXXX debt-purchase or several debt-purchases. However, the procedural protocol has not been applied. Your company has failed at the following criteria : A copy of your debt-buyer license filed with the XXXXXXXX XXXX XXXX XXXX XXXX XXXX  ) was never submitted. 

A copy of your specified bonding that must be filed with any State agency necessary in the state of Minnesota or the XXXX was never submitted. 

The Bill of Sale was never submitted, making the transfer illegal. All pertinent information on my file must hereby be purged, and any legal actions must be reversed immediately.

Why a bill of sale is necessary.

Proves ownership : The bill of sale acts as proof that the debt was legally transferred from the original creditor or a previous owner to the current debt buyer.

Establishes a chain of custody : When a debt is sold multiple times, the bill of sale helps create a traceable chain of ownership. 
Used in legal proceedings : Debt buyers often attach a bill of sale to a complaint when suing to demonstrate their right to enforce the debt. 
Important considerations Additional documentation : A bill of sale alone may not be sufficient. You can request a " sale data file '' or " schedule of accounts '' that lists the specific consumer accounts being transferred.

Court requirements : Some courts require the debt buyer to provide an exhibit listing the specific accounts being sold, not just the bill of sale itself.

Debtor 's right to verification : Under the Fair Debt Collection Practices Act, debt collectors must provide debt validation, which can include documentation like the bill of sale to prove their right to collect.

Generally, debt buyers bring suit on an account from which they obtained through assignment or transfer from a credit card entity. To show proof that it is the holder and owner of that account, the debt buyer will often present a " Bill of Sale '' or " Bill of Transfer '' that is executed by the parties involved in the transfer. Said " Bill '' will reference an " Exhibit '' listing the accounts being transferred. However, often the Exhibit is not provided.

Several recent court decisions have stated that a debt buyer show the " Exhibit '' that includes the debtor 's specific account. These decisions are in tune with general principles that to obtain a judgment we must prove, through the evidence we are presenting, all the elements of a contract claim, including ownership, performance by the complaining party, breach, and damages. Indeed, showing that a specific account or debt is included is applicable to any transfer or assignment, not just debt buyer transfers.

Therefore, going forward debt buyers should provide a redacted version of the Exhibit for each " Bill of Sale/Transfer '' in the chain of title. Further, to avoid challenges to the complaint, we suggest that the " Bill of Sale '' and the redacted account listing Exhibit be attached to the complaint, and later authenticated by affidavit testimony when moving for default and summary judgment. Failure to provide the " Exhibit '' and other chain of title documentation may prevent judgment. 


Finally, I have filed my civil rights violation claim with the XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX. I intend to help in any way possible to make any action against your company class action status.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation