Consumer complaint received 2024-04-11 00:00:00
Product: Debt collection — Medical debt
Issue: Attempts to collect debt not owed — Debt is not yours
Company: Collection Receivables, Inc.
State: GA

Complaint narrative:
On XXXX I received a call from XXXX stating I owed a debt. I requested the company to send it in writing. I received a debt letter that stated I owed {$1500.00}. I then sent a certified letter disputing the debt on XXXX. The tracking number was XXXX. I knew I didn't owe the debt because I spoke with the dental office before hand. I communicated to the dental office that I didn't owe the debt because they didn't send in the medical information information as requested by my insurance company. I also communicated to the office about a phantom charge, the dental office is charging me for an extra service that was not billed to my insurance company. I requested XXXX to validate this debt I requested the original creditor information and the proof of the agency 's information to collect on this debt the original account number and proof of the phantom charge. I requested proof of the medical information sent to my insurance provider. XXXX responded back to my letter on XXXX with no proof of verifying that I owe the debt. They sent me a letter stating the dental office didn't charge me a phantom charge they stated they didn't bill a charge to the insurance due to me already paying for a service. I'm not self pay so that is not true you can't bill XXXX thing to the insurance company and something else to me. They also sent a rejection letter that they stated was from my insurance company and it is not. The letter is from a different company in which I have no affiliation to and the group number on the letter is not my group number. Also the letter does not have a date of service or a dental code in which the rejection pertains to the letter is fraudulent due to the wrong information is listed on the document. The document is not even stating anything about the sedation used. I sent out another request to XXXX disputing that validation of debt and requesting again for XXXX to send me proof I owe this debt on XXXX. I also sent my second letter certified XXXX. The letter was delivered on XXXX. XXXX never responded back to me. XXXX filed a summons against me on XXXX. They never validated my debt or responded back to letter. This is a clear violation of the law. XXXX never validated my debt and has reported false fraudulent information to the courts pertaining to a debt that they never proved I owed. XXXX also sent in the same fraudulent letter with the wrong account information listed on there to the courts.CRI never validated the phantom charge or proved I owed this debt in any manner. XXXX also sent another account balance bill to the courts that is totally different from the first bill sent. XXXX never explained the charges or fees as requested.XXXX  sent the court a different account balance bill then what was sent to me. I have to go to court to appeal the summons, XXXX failed to validate my debt or respond to my validation letter that I have proof they received. This is a clear violation and I will take legal action. Nothing has been validated. I am reporting XXXX for reporting false and fraudulent information to the courts and not following debt validation guidelines.

Company response to consumer: Closed with explanation