Consumer complaint received 2025-01-08 00:00:00
Product: Debt collection — Rental debt
Issue: Took or threatened to take negative or legal action — Sued you without properly notifying you of lawsuit
Company: The Law Office of Alan Pritchard, PLLC
State: TN

Complaint narrative:
On XX/XX/year> a warrant detainer was placed on my door. I was beyond confused and the amount that was stated to be owed was outrageous. I tried to contact the Plaintiff 's Attorney Alan Pritchard but was unsuccessful. After reading more I contacted XXXX XXXXl they wouldn't give me much insight on the warrant detainer instead they just opened a case saying that I was going to file bankruptcy and I was asking for debt validation and that I wanted to dispute the debt entirely and according to the fair debt collection act it gives me the right to do so. LET ME SAY CLEARLY ALAN PRITCHARD NOR ANY ANYONE FROM XXXX XXXX NOTIFIED ME OF MY CONSUMER RIGHTS THEY NEVER ALLOWED ME TO DISPUTE IT AND WHEN I ASKED ABOUT THE FAIR DEBT COLLECTION NO INSIGHT WAS GIVEN. XX/XX/year> I filled bankruptcy. I notified XXXX XXXX, XXXX XXXX through email. XXXX called me arounXXXX XXXX XXXX XX/XX/year> because had received the case of which was open by XXXX XXXX corporate office stating that I was requiring more information such as debt validation, reason why I was never notified about the debt and confirming I filled bankruptcy of which he stated he would notify their legal debt representative Alan Pritchard of my XXXX XXXX  bankruptcy because they would have take me off the docket, and XXXX XXXX asked me to send proof of filling and my account with XXXX XXXX was noted of bankruptcy and also noted to stop all further proceedings and legal actions and when I asked XXXX had he communicated with XXXX XXXX he seemed to not even know who she was even though she is manager for residential advocacy. I sent them proof and I called again on the XXXX XXXX XX/XX/year> to see what notes where on my account and the representative stated that my account was noted under bankruptcy and I asked why do i still have to go to court and each time the representative from XXXX XXXX said for my bankruptcy. XXXXXXXX XXXX XX/XX/year> I went to court Alan Pritchard had a representative from his firm and she told the judge that i just notify them i filled bankruptcy but that wasn't true so I showed my proof of my bankruptcy and notified them that I also listed Alan Pritchard 's OFFICE as a creditor and the representative from Pritchard office said my bankruptcy didn't matter and she also instructed XXXX the account manager for XXXX XXXX not to speak to me even though i was trying to get information about this debt. XX/XX/year> was my next court date spoke to Alan Pritchard personally before the court date he said it didn't matter that i filled bankruptcy and even though I was saying the debt wasn't mine and I was requesting information he cared nothing about what I had to say all he asked was are you going to pay it or not I said its not mine i dont owe that. He wanted to say nothing else to me. On XX/XX/year> I came to court again they asked for another court date and I then proceeded to ask the judge could i speak because Alan Pritchard representative told XXXX the account manager not to speak to me, or give me any information concerning the debt and they will not allow me to file an answer with the court or get a debt validation on information on who actually owns the home and why there a different names on each document concerning the warrant detainer and the affidavit for the process server. Alan Pritchard tries to hush me in court and says she has a bankruptcy and I asked him why do you still bring me to court when I was told by a representative from XXXX XXXX  that I was not in the eviction status and my account was on hold for proceedings because I have bankruptcy and your representative from Alan Pritchard firm told me my bankruptcy didn't matter he said she didn't mean it like that so you just keep rescheduling court dates, telling me your getting in communication with the bankruptcy court, but yet even with knowledge of bankruptcy and my account on hold im confused how you able to do this and yet still deny me the right to get information concerning debt. They told XXXX to give me a ledger which debt validation requires more then a ledger not to mention I reported them before to the attorney general because my funds have been misapplied before and even with proof they never fixed it. Debt validation includes more than just a ledger, they provided just a copy of my lease. The third party hired did not validate the debt they are just going by the ledger, no investigation was done. The landlord also did not receive permission by me to provide my personal information to Alan Pritchard this is a violation of my privacy rights. I filed bankruptcy, they were aware of this.. They did not take me off the docket, they took me to court 3 times with knowledge of this bankruptcy, the judge did not drop this. They did not formally notify me of the debt I received a warrant detainer, I did not receive prior information about the debt. Alan Pritchard, the third party is very aggressive, arrogant and abusive. They discriminate against XXXX people, they also do not communicate well at all I was taken to court without communication. They defame your character, they have exposed my information about my bankruptcy and will not dismiss the case. They will not enclose who the owner of the house is, they never fixed or documented information about the plumbing that is not up to code. The landlord received rental assistance but it was not added to my ledger, they used every company name they have to receive rental assistance for the same house. If they investigate this company they would see this being done. This was supposed to be an attempt to collect a debt but again they are aggressive and they will not allow any dispute process. They do not inform me about the 30 day dispute process either, I am still unable to speak to the owner of the house. There is no clarity on who they received the original information from, the name on the lease is not the owner of the house. I was given limited information I do not know where my deposit is either it was XXXX. Alan Pritchard is deceptive in his practices.

Company response to consumer: Closed with explanation