Consumer complaint received 2024-07-22 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: GA

Complaint narrative:
I am submitting my complaint in regards of the information on my credit report. This accounts are inaccurate and unverifiable. I am requesting that it be investigated and, if found to be inaccurate or unverifiable, that they must be corrected or removed according to my rights under the Fair Credit Reporting Act ( FCRA ). Under the FCRA, you are required to investigate my dispute and correct or remove any inaccurate or unverifiable information within 30 days. Please inform me of the outcome of your investigation in writing. The disputed ACCOUNTS are as follows : XXXX XXXX XXXX Balance Owed : {$0.00} - Please check the Payment History and Status information on this account and adjust accordingly. 

US DEPT ED XXXX Balance : {$7100.00} - My records indicate that this account was paid as agreed, and I never missed a payment. Please update this information immediately. 

US DEPT ED XXXX Balance : {$4100.00} - I need this account be corrected NOW. 

US DEPT ED XXXX Balance : {$11000.00} - How can you report this account as Unrated and Included in Bankruptcy when my record shows that this account was Paid as Agreed and the Balance is XXXX? Investigate all records closely. Ensure all info is truly accurate. 

US DEPT ED XXXX Balance : {$1500.00} - I do not believe I was late on this account you are reporting. Please report the payment status positive and update all late reporting on this account. 

US DEPT ED XXXX Balance : {$8700.00} - Please take off the late things from this account because I think I made my payment on time. 

US DEPT ED XXXX Balance : {$8400.00} - The number of late payments is incorrect. I never missed a payment. Please adjust immediately. 

US DEPT ED XXXX : {$1600.00} - My record shows that this account was Paid as Agreed and I never missed a payment. Please update it immediately. 

US DEPT ED XXXX Balance : {$9800.00} - Please check the status of this account. It is entirely wrong, to begin with. I was never late on this account. 

US DEPT ED XXXX Balance : {$5800.00} - Please check the Payment History and Status information on this account and adjust accordingly. 

US DEPT ED XXXX Balance : {$3400.00} - You are reporting different information from other bureaus. Per FCRA, reporting must be 100 % accurate or the information must be updated.

US DEPT ED XXXX Balance : {$7400.00} - I am not late on this account. My record shows that this account was paid as agreed. Please adjust immediately. 

US DEPT ED XXXX Balance : {$3200.00} - It seems that the following information reported is incorrect : account number, payment status, and date open. Get it right immediately ; otherwise, update the account from my report. 

DP OF EDUC XXXX Balance : {$6700.00} - How can you report this account as late when my record shows that this account was paid as agreed? Please adjust immediately. 

DP OF EDUC XXXX Balance : {$0.00} Kindly take off the late things from this account because I think I made my payment on time. 

DP OF EDUC XXXX Balance : {$6800.00} - XXXX want this account be corrected immediately. 

US DEPT ED XXXX Balance : {$7000.00} - I never missed a payment. Please adjust immediately. 

US DEPT ED XXXX Balance : {$7500.00} - It is entirely wrong, to begin with. I was never late on this account. 

DP OF EDUC XXXX Balance : {$7300.00} - Per FCRA, reporting must be 100 % accurate or the information must be updated. 

XXXX XXXX Balance : {$0.00} - I see things may be inaccurate. Start looking at the account name, opening date, and high balance. I believe this information may be inaccurate. Immediate removal of this item is necessary. 

XXXX XXXX Balance : {$0.00} - I see things may be inaccurate. Start looking at the account name, opening date, and account status. I believe this information may be inaccurate. I need this deleted now.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation