Consumer complaint received 2024-07-20 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information is missing that should be on the report
Company: EQUIFAX, INC.
State: PA

Complaint narrative:
Today XX/XX/year>, I received credit alerts, about XXXX to XXXX of them. I checked them out and they all were from Equifax removing and adding accounts to my report. There was ALL my XXXX XXXX ( including all my closed accounts with them ), XXXX XXXX and XXXX. In the remarks section it states that the consumer disputed these. I am the consumer and I did not dispute any of these accounts. So I called Equifax and spoke with their agent XXXX. After putting me on hold a few brief times as she looked up the case, she said it came back that I did dispute these. I told her I never did and I have no qualms with those accounts. They were accurate, in good standing and XXXX reports your good accounts for XXXX years. She figured out that from a dispute I put through on their website ( confirmation number XXXX photo attached ) that I disputed both XXXX and XXXX in this dispute. She said she couldn't read it to me or send it to me. 

[ Side note : At first XXXX told me after putting me on hold to look up the accounts the first time that my bank XXXX initiated this and it was only them doing account stuff and reporting, same as XXXX. She said it proud and boldly, trying to con me. I told her, it says it was consumer initiated disputed and could she check that again. After another brief hold she did come back now and agree with it being consumer disputed. Why did she lie originally if she checked it and try to pacify me with false info to get me off the call and for her company to continously damage my credit score and reports? Just like my XXXX dispute, all over again. ] I asked her to send me proof of this because I never disputed that. I want to see the dispute I sent in on this confirmation number. I only disputed personal information and XXXX unauthorized inquiries on Equifax website, my main disputes I did on CFPB and XXXX So I asked her could me disputing personal information like addresses and phone numbers be the reason this could have happened. She said flat out, more than once... NO! She then went into detail why it would not. If that is the case then prove I requested the dispute for XXXX XXXX, let alone XXXX or XXXX XXXX. She said she can not and her supervisor couldn't either. They removed XXXX of my positive XXXX accounts without my consent. I am 100 % sure that the dispute from the confirmation number has NOTHING to do with me disputing any of the accounts already name. After the phone call I noticed they did this to other accounts as well on my credit report. I have prior disputes in right now for XXXX where Equifax has changed and manipulated that accounts viciously and are hurting my credit score and credit profile. Still waiting for that to complete. Now this! And to blame me the consumer for your company again mismanaging my report, restore my XXXX accounts immediately. I require you to send me the alleged complaint I supposedly made for XXXX, XXXX and XXXX XXXX. When you can not or you realize it's on your end again, like my XXXX account, I need the reason why you keep violating my consumer rights and continuously falsifying and jacking up my report. I lost XXXX more points today from you doing this. I'm already owed XXXX points for the current late/ Derogatory mark you placed on my XXXX account and dinged my score. Prove me wrong or fix this! BEFORE YOU AGAIN TRY TO REJECT ANOTHER DISPUTE BECAUSE OF NOT ENOUGH INFO, THIS IS FOR ALL XXXX ACCOUNTS, XXXX XXXX XXXX XXXX  AS WELL. I DID NOT AUTHORIZE OR DISPUTE THESE ACCOUNTS ON MY EQUIFAX CREDIT REPORT. YOUR CURRENT INVESTIGATION INTO THIS MATTER IS FRIVIOUS, WAS NOT INITATIED BY ME OR THE ORIGINAL CREDITORS. RESTORE MY ACCOUNTS AND STOP YOUR INVESTIGATION INTO THESE ACCOUNTS IMMEDIATELY!!!!

Company response to consumer: Closed with non-monetary relief