Consumer complaint received 2025-07-24 00:00:00
Product: Debt collection — Other debt
Issue: Attempts to collect debt not owed — Debt is not yours
Company: TRANSWORLD SYSTEMS INC
State: CA

Complaint narrative:
Re : XXXX XXXX - XXXX # XXXX Inbox XXXX Sun, XX/XX/XXXX, XXXX to me Hello Renter, Thank you for taking the time to contact us regarding your credit card charge. 

I was unable to locate an account with the information provided. To better assist you, please provide the following information : Name of the rental car company ; Name and address of the primary renter as it appears on the rental record ; Rental agreement number ; Or ; The first XXXX numbers of the credit card that was charged ; The last XXXX numbers of the credit card that was charged ; The credit card expiration date ; The credit card transaction date ; and The amount charged to the credit card. 

Please reattach your original documentation to the reply ( IF DOCS RECEIVED ) Fill in what information the customer did provide if any I look forward to receiving your response with these details. 



XXXX XXXX | Customer Service Representative XXXX XXXX XXXXXXXX XXXX  Phone : XXXX | Fax : XXXX Email : XXXX Website : XXXX On Sun, XXXX  XX/XX/XXXX at XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX wrote : You don't often get email from XXXX. Learn why this is important Caution : This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. 

I am disputing this charge because I have no recollection of receiving or being notified of any toll, ticket, or traffic violation during or after my rental period. I was not provided any documentation by the rental agency ( XXXX XXXX XXXX XXXX  ) at the time of rental or return, nor was I alerted directly about any infraction. 

I respectfully request that you provide the following for verification : A copy of the original citation or toll violation notice The date, time, and exact location of the alleged infraction A time-stamped image of the vehicle ( if applicable ) If no clear, verifiable evidence can be provided, I kindly request that this charge be waived and removed. Thank you for your understanding. 





Rental agreement- XXXX XXXX FL XXXX XXXX XXXX XXXX Mon, XX/XX/XXXX, XXXX to XXXX Hi XXXX thanks for getting back to me XXXX XXXXXXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX Notice number XXXX violation amount XXXX $ handling fee {$40.00} balance due XXXX $ violation number -- XXXX parking violation XX/XX/XXXX XXXXXXXX XXXX XXXX XXXX start date XX/XX/XXXX - return date XX/XX/XXXX I am disputing this charge because I have no recollection of receiving or being notified of any toll, ticket, or traffic violation during or after my rental period. I was not provided any documentation by the rental agency ( XXXXXXXX XXXX XXXX XXXX ) at the time of rental or return, nor was I alerted directly about any infraction. 

I respectfully request that you provide the following for verification : A copy of the original citation or toll violation notice The date, time, and exact location of the alleged infraction A time-stamped image of the vehicle ( if applicable ) If no clear, verifiable evidence can be provided, I kindly request that this charge be waived and removed. Thank you for your understanding. 





Rental agreement- XXXX XXXX FL XXXX XXXX XXXX Thu, XX/XX/XXXX, XXXX Hello can someone please respond? 

XXXX XXXX XXXX Sun, XX/XX/XXXX, XXXX ( XXXX days ago ) to XXXX I am in the middle of a dispute and now you sent me to collections? This is insane. Please respond accordingly or I will follow suit legally. 

XXXX XXXX XXXX XXXX XXXX XXXX ( XXXX XXXX ago ) to XXXX Can someone please respond? 

XXXX XXXX XXXXHere is the full email thread. They sent me a bill for something that wasn't mine and I asked to verify the information and they never provided it. This was not my fault and then on top of that they sent me to collections and its hurting my credit.

Company response to consumer: Closed with explanation