Consumer complaint received 2024-09-22 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Personal information incorrect
Company: Experian Information Solutions Inc.
State: CA

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX Business Phone : XXXX Personal Phone : XXXX Email : XXXX XXXX : XXXX SSN : XXXX Place of Birth : XX/XX/XXXXDriver 's License # XXXX Date : XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX PA XXXX Subject : Request to Update Personal Phone Number on Credit Report Dear XXXX, I am writing to request an update to my personal information on my credit report. Specifically, I would like to update my personal phone number to ensure my contact details are current. 

Old Personal Phone Number : XXXX ( now my business phone ) New Personal Phone Number : XXXX Please update my credit file with this new personal phone number, and kindly confirm once the change has been made. 

For verification purposes, I have included a copy of my driver 's license and a recent bank statement showing my updated contact information. 

I appreciate your prompt attention to this request. Should you need any further information, feel free to reach me at either my personal or business number. 

Sincerely, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX Business Phone : XXXX Personal Phone : XXXX Email : XXXX XXXX : XXXX SSN : XXXX Place of Birth : XX/XX/XXXX Driver 's License # XXXX Date : XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX GA XXXX Subject : Request to Update Personal Phone Number on Credit Report Dear XXXX XXXX I am writing to request an update to my personal information on my credit report. Specifically, I would like to update my personal phone number to ensure my contact details are accurate. 

Old Personal Phone Number : XXXX ( now my business phone ) New Personal Phone Number : XXXX Please update my credit file with this new personal phone number and confirm once the change has been made. 

For verification purposes, I have included a copy of my driver 's license and a recent bank statement showing my updated contact information. 

I appreciate your prompt attention to this request. Should you need any further information, please feel free to contact me at either my personal or business number. 

Sincerely, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX Business Phone : XXXX Personal Phone : XXXX Email : XXXX XXXX : XXXX SSN : XXXX Place of Birth : XX/XX/XXXXDriver 's License # XXXX Date : XX/XX/XXXX Experian XXXX XXXX XXXX XXXX XXXX TX XXXX Subject : Request to Update Personal Phone Number on Credit Report Dear Experian, I am writing to request an update to my personal information on my credit report. Specifically, I would like to update my personal phone number to ensure my contact details are accurate. 

Old Personal Phone Number : XXXX ( now my business phone ) New Personal Phone Number : XXXX Please update my credit file with this new personal phone number and confirm once the change has been made. 

For verification purposes, I have included a copy of my driver 's license and a recent bank statement showing my updated contact information. 

I appreciate your prompt attention to this request. Should you need any further information, please feel free to contact me at either my personal or business number. 

Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation