Consumer complaint received 2025-02-27 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: Experian Information Solutions Inc.
State: CA

Complaint narrative:
I am filing this formal complaint against the XXXX major credit reporting agenciesTransUnion, Experian, and Equifaxfor their deceptive, unlawful, and noncompliant reporting practices. Despite my repeated dispute letters submitted directly to each bureau, they continue to include numerous inaccurate, incomplete, and unverifiable items on my credit file. These errors distort my credit profile and adversely affect my ability to secure credit. I request that the CFPB enforce the Fair Credit Reporting Act ( XXXX  ) and the Fair Debt Collection Practices Act ( XXXX  ) by ordering the immediate removal and blocking of all disputed items. 

I. FACTUAL BACKGROUND Over several months, I have sent detailed dispute letters to TransUnion, Experian, and Equifax addressing numerous errors on my credit report. These errors include conflicting account details, duplicate entries, misclassifications, incorrect personal information, and unauthorized inquiries. Below is a complete consolidationcomprising over XXXX itemsof the disputed accounts, along with all relevant personal information and inquiry disputes. 

XXXX. DISPUTED ACCOUNTS ( XXXX ITEMS ) XXXX Account # : XXXX Details : Reported across all bureaus with discrepancies in secured credit card data and/or credit limit information. 
Laws Violated : XXXX U.S.C. XXXX ; FCRA XXXX ( b ) and XXXX ( a ) ; XXXX U.S.C. XXXX. 
XXXX Account # : XXXX Details : Reported with inconsistent credit card information. 
Laws Violated : Same as above. 
XXXX SELFREPORTED Account # : XXXX Details : Reported by Experian ; details are unverifiable. 
Laws Violated : Same as above. 
XXXX SELFREPORTED Account # : XXXX Details : Disputed due to inaccurate reporting. 
Laws Violated : Same as above. 
XXXX SELFREPORTED Account # : XXXX Details : Unverifiable account details. 
Laws Violated : Same as above. 
XXXX SELFREPORTED Account # : XXXX Details : Inaccuracies noted in reporting. 
Laws Violated : Same as above. 
XXXX SELFREPORTED Account # : XXXX Details : Disputed for unverifiable information. 
Laws Violated : Same as above. 
XXXX XXXX XXXX Account # : XXXX Details : Reported as an active auto finance account with discrepancies. 
Laws Violated : Same as above. 
FLAGSHIP CRD Account # : XXXX XXXX : Reported with inaccurate or unverifiable auto/credit account information. 
Laws Violated : Same as above. 
XXXX XXXX XXXX Account # : XXXX Details : Reported as a closed/paid account that still adversely affects my credit. 
Laws Violated : Same as above. 
XXXX XXXX Account # : XXXX Details : Reported as charged off, with conflicting data regarding returned merchandise and loss amounts. 
Laws Violated : Same as above. 
XXXX XXXX XXXX Account # : XXXX Details : Reported as a collection account with serious past-due status. 
Laws Violated : Same as above. 
XXXX Account # : XXXX Details : Reported as a collection account for telecommunications/cellular services. 
Laws Violated : Same as above. 
AFFIRM XXXX Account # : XXXX Details : Reported with an unpaid balance classified as a loss. 
Laws Violated : Same as above. 
XXXX XXXX XXXX Account # : XXXX Details : Also reported as a collection account with conflicting status. 
Laws Violated : Same as above. 
CREDIT COLL Account # : XXXX Details : Reported as an unsatisfied debt without proper supporting documentation. 
Laws Violated : Same as above. 
XXXX XXXX XXXX Account # : XXXX Details : Disputed due to inaccuracies in reporting. 
Laws Violated : Same as above. 
NATIONAL CREDIT ADJUST Account # : XXXX Details : Reported as a collection account with serious past-due issues. 
Laws Violated : Same as above. 
XXXX XXXX Account # : XXXX XXXX : Charged off account with credit card discrepancies. 
Laws Violated : Same as above. 
CAPITAL XXXX Account # : XXXX XXXX : Reported as closed due to inactivity with an unpaid balance reported as a loss. 
Laws Violated : Same as above. 
NATIONAL CREDIT ADJUST Account # : XXXX Details : Reported as a collection account with disputed status. 
Laws Violated : Same as above. 
XXXX XXXX Account # : XXXX XXXX : Reported as a charged off account with consumer disputes regarding account information. 
Laws Violated : Same as above. 
XXXX Account # : XXXX Details : Disputed for inaccurate reporting details. 
Laws Violated : Same as above. 
XXXX Account # : XXXX XXXX : Reported as closed or paid ; however, its accuracy is disputed. 
Laws Violated : Same as above. 
XXXX. DISPUTED PERSONAL INFORMATION A. Disputed Names : XXXX XXXX XXXX XXXX ( Additional variations reported include XXXX XXXX XXXX, XXXX, XXXX, and XXXX. ) B. Disputed Addresses : XXXX XXXX XXXX CT, XXXX XXXX, NV XXXX ( alternatively listed as XXXX ) XXXX XXXX XXXX, XXXX XXXX XXXX NV XXXX ( alternatively listed as XXXX ) XXXX XXXX XXXX, XXXX XXXX, NV XXXX XXXX XXXX AV, XXXX XXXX, NV XXXX XXXX XXXX XXXX, XXXX, CA XXXX XXXX Disputed XXXX : The following inquiries are reported inaccurately and/or without my authorization : XXXX XXXX CO CAPITAL XXXX NOWCOM/AUTOMAX XXXX A XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX FIN EXETER FINANCE XXXX GLOBAL LENDING SERVICE XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX CREDIT/PREMIER AUT MEGA AUTO XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX CO SYNCB/TJX DC XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX LEGAL VIOLATIONS The practices of XXXX, Experian, and XXXX in these matters violate several key provisions of federal law : Failure to Verify Accuracy : Under FCRA XXXX and XXXX, each bureau is required to verify the accuracy of every account using complete, original documentation. Their failure to do so constitutes a direct violation. 

Failure to XXXX a Reasonable Investigation : FCRA XXXX mandates that upon receipt of a dispute, a reasonable investigation must be conducted ; any inaccurate, incomplete, or unverifiable information must be corrected or removed within 30 days. 

Failure to Maintain Accurate Records : FCRA XXXX ( b ) requires that all reported data be complete and accurate. The numerous discrepanciesincluding conflicting statuses, duplicate entries, and misclassificationsdemonstrate noncompliance. 

Failure to XXXX XXXX Accounts : FCRA XXXX ( a ) ( XXXX ) ( B ) requires that once an account is disputed, it must be clearly marked as such. The failure to do so misleads creditors and potential lenders. 

Failure to Provide XXXX of XXXX : FDCPA XXXX obligates creditors to furnish written validation of any debt. The lack of proper documentation for these disputed accounts further exacerbates the harm. 

Additional Violations : Inaccurate and duplicative reporting of inquiries, along with the inconsistent presentation of personal identifiers, XXXX also trigger violations under XXXX XXXX. XXXX and FCRA XXXX. 

V. REQUEST FOR RELIEF In light of the foregoing, I respectfully request that the CFPB : Investigate the credit reporting practices of XXXX, Experian, and XXXX regarding the above-listed accounts, personal information discrepancies, and inquiry issues. 
Enforce Compliance by directing these agencies to immediately remove and block all inaccurate, unverifiable, and duplicative accounts, personal data, and inquiries from my credit report. 
XXXX XXXX : Require that the credit bureaus obtain verifiable, original documentation for each reported item before its inclusion on any consumer report. 
Impose Sanctions : Pursue all available remedies under the FCRA and FDCPAincluding penalties and corrective measuresfor their ongoing noncompliance. 
Provide Confirmation : Ensure that I receive prompt, written confirmation of all corrective actions taken to amend my credit file. 
I have attached copies of my dispute letters from Experian, XXXX, and XXXX, which detail these inaccuracies along with the applicable legal citations. I trust that the CFPB will take swift and decisive action to protect my rights as a consumer and uphold the integrity of the credit reporting system. 

Thank you for your prompt attention to this matter. I look forward to your timely response and resolution. 

Respectfully, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation