Consumer complaint received 2016-12-13 00:00:00
Product: Credit reporting — 
Issue: Credit reporting company's investigation — Problem with statement of dispute
Company: EQUIFAX, INC.
State: TN

Complaint narrative:
GUYS!!!!! PLEASE LOOK AT THIS INVESTIGATION AND IT 'S DECISION!! Case number : XXXX ... ... EQUIFAX DELETED THE CHAPTER XXXX FROM MY CREDIT REPORT AS I REQUESTED, ONLY 7 MONTHS PRIOR TO THE FULL 10 YEARS. I THANK THEM. NOW THEY HAVE PUT IT BACK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 
I REFER TO MY ORIGINAL INQUIRY!!!! 
XXXX responded Equifax said : Explanation of closure Equifax has reviewed the complaint and it 's records. Bankruptcy case XXXX has been removed from the credit file. Written confirmation has been sent to you. Please allow XXXX business days for delivery. If you should have any additional questions or concerns in regards to your Equifax Credit Report, please contact us directly at XXXX 

XXXX Bankruptcy case XXXX has been removed from the credit file. 

Dispute Response *Equifax has reviewed the complaint and its records. *Equifax XXXX not receive any additional communications from the consumer during the review of the complaint. *No follow up actions are required in further response to the complaint. 

What happened XXXX reporting XXXX reporting company 's investigation : Inadequate help over the phone Have you disputed the issue with the credit reporting company and received a final response? XXXX Describe what happened so we can understand the issue ... 
I am trying to have my XXXX Bankruptcy removed 1 year earlier than normal. In the long run, I want to educate and enlighten the American consumer, so that they are not victimized by what I believe may well be an industry, and companies guilty of violating XXXX Anti-Trust code. I am considering filing a suit against XXXX Equifax and Experian. 
I am an educated, experienced consumer that personally was forced to file a Chapter XXXX under XXXX in XX/XX/XXXX, due to my retail operations failing. PER THEIR DISCRETIONARY RULES, it is to come off my credit reports in XX/XX/XXXX. I am asking them to be human and remove it now. I am a former bank XXXX XXXX XXXX XXXX XXXX XXXX and a Collection XXXX for several large Collection Agencies. In short, I know the business of credit reporting, collections and general finance. 
I know that you know that it is the " rule of thumb '' that all of the " XXXX '' place chapter XXXX 's on consumer reports for XXXX years, and for chapter XXXX 's it is XXXX years. This is " part and parcel '' of everyday business in the Credit Reporting Agency world. However, both as a Collection Manager, and then when it happened to me, I have always wondered why? Why XXXX and 10 years respectively? I have combed through both Title XXXX and the FCRA, looking for any statute that stipulates bankruptcies MUST be placed on a consumer 's report for these time periods. When I called all XXXX of the " XXXX XXXX '', they all gave me the same answer- '' the FCRA XXXX we must do so ''. Either they were mistaken, or are trained to give this response. After hours of research, and closely reading the FCRA, what one finds is the XXXX and 10 years are the maximum that a XXXX XXXX XXXX can leave a bankruptcy on a consumer 's report. Assuming that these XXXX conglomerates are aware of the proper interpretation of the FCRA, it begs the question why would they do this? Why would they intentionally extend the time frame to the very maximum that the FCRA has granted them? Certainly, they clearly have been given the right to. But they have NOT been mandated to do so. Source : http : XXXX -- '' Note that consumer reporting agencies are not required to remove information about bankruptcies for XXXX years and that civil suits, civil judgments, and records of arrest can stay on for XXXX years or until the governing statute of limitations has expired, whichever is the longer period. 
Consumer reporting agencies can always choose to delete data earlier than required by law. ''

Company response to consumer: Closed with non-monetary relief