Consumer complaint received 2024-11-04 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: FL

Complaint narrative:
All they have ever sent is copies of 3 months ' worth of invoices. That in itself does not validate the debt under the provisions provided by FDCPA, and as per 15 U.S.C. 1692g Here is copy of my most recent letter to the bank below : XXXX XXXX XXXX XXXX XXXX XXXX, FL XXXX XXXX XX/XX/2024 XXXX XXXX XXXX XXXX XXXX XXXX XXXX, OH XXXX Re : 5th Request : Insufficient Proof of Ownership Account Number ENDING IN : XXXX DEBT : XXXX To Whom It May Concern, I am writing in response to your recent communication, in which you claimed that the alleged debt referenced above has been validated in accordance with 15 U.S.C. 1692g of the Fair Debt Collection Practices Act ( FDCPA ). After reviewing your response, I must dispute your assertion, specifically regarding the issue of ownership of the debt. This debt has not been validated per FDCPA.

Under the FDCPA, and as per 15 U.S.C. 1692g, you are required to provide clear and specific evidence that your company or client has the legal right to collect on this debt. The documentation you provided does not adequately prove that the debt has been legally assigned or transferred to you. 

To meet the legal requirements ( none of these requirements have been provided ), you must provide the following : 1. **Proof of ownership** : Documentation showing the complete chain of title from the original creditor to your agency or client, including any contracts, agreements, or assignments. This should clearly demonstrate the legal transfer of this specific debt to your agency.

2. **Original contract or agreement** : A copy of the original agreement or contract between myself and the original creditor that created the debt, along with evidence that your agency now holds the legal right to enforce that contract.

3. **Proof of identity** : Documentation containing my personal information, including a copy of my drivers license or other verifiable identification that matches the information associated with this alleged debt.

4. **Proof of original signatures** : Copies of any and all documents related to this alleged debt that contain my original signatures, not electronic signatures, that are linked to the original credit agreement. This is necessary to establish that I am the person responsible for this debt.

Without these documents, there is no sufficient proof that your company has the authority to collect this debt. Your failure to provide proper documentation does not satisfy the legal requirements under 15 U.S.C. 1692g ( b ), and as such, I dispute the validity of your claim.

I request that you provide the requested documentation within 30 days. Until this information is provided, you are required by law to cease all collection activities, including reporting any information to credit bureaus, per 15 U.S.C. 1692g ( b ). 

Should you be unable to provide sufficient proof of ownership, identification, and original signatures, I demand that you cease all further collection efforts and remove any negative credit reporting associated with this debt. 

Please consider this letter a formal dispute, and I look forward to your prompt and accurate response. If you fail to comply, I will pursue further actions to protect my rights under federal law. 

Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation