Consumer complaint received 2025-04-20 00:00:00
Product: Mortgage — FHA mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage — Fees or costs during the application process
Company: American Financial Network Inc.
State: VA

Complaint narrative:
Here is a summary of what happened : Hello, I appreciate you providing a system and lending assistance to those who have been wronged by individuals who utilize larger corporate backing to enact fraud and lies on regular people who do not have the time or resources to fight. I will introduce each character, with contact information including their behavior and what I believe was unlawful during the process. First, I ( XXXX XXXX ) am a XXXX XXXX XXXX  for XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX. Please let me know if we can develop a story out of this complaint to further a larger investigation into this company. I take part of my earnings, XXXX, and other investments to invest in propert, and to build a nest egg for my eventual retirement later in life. Second, I reached out to my credit adjuster, XXXX ( XXXX, ( XXXX ) XXXX ) for connections to trustworthy individuals in XXXX who can help me acquire property. I was given the contact information for a realtor in XXXX named XXXX XXXX ( XXXX ) XXXX. I called XXXX and set up a consultation where I explained my reasoning and plans on what I wanted to do with real estate in XXXX. Third, XXXX XXXX was working with a 'hard money ' lender to sell properties. I found out during the process of the property showings that he had only allowed me to visit/see/showed properties that he personally 'owned ' through the money from the hard money lender, which I believe to be illegal and not forthcoming about the intent of your showing as a realtor. During this period, I was also introduced to the main subject of this complaint submission, AFN XXXX XXXX. I began speaking to XXXX XXXX to handle my case with AFN Corp. XXXX XXXX ( XXXX, XXXX ) who was handling the initial phases of my case. Fourth, I stopped using XXXX XXXX as my realtor due to the lack of good faith/options and I started working with a different realtor. This began a downhill spiral in the handling of my case. XXXX and XXXX remained in contact throughout the entire time they were handling my case and he was aware of every development as it happened. I believe he was advising her on how to tank my case because, no matter what they asked me to do, they found a way for my case to not work. Fifth, as I am working with a new realtor, we found a property worth investing in : XXXX XXXX XXXX XXXX in XXXX, Maryland. During underwriting, I was introduced to XXXX XXXX ( XXXX, XXXX, XXXX ), who severely mishandled my case that left my entire credit profile, financial future, and underwriting completely ruined. A collection of issues start here : The continued communication with the previous realtor, purposely not calculating my income to be approved for the loan, forcing me to pay a year of taxes ( I did not have to pay, instead of using a payment plan ) and charging It to several credit cards which maxed out 3 cards at over {$15000.00} plus interest in damages, Completely tanking my credit score from XXXX to low XXXX, she advised me to fake rental statements and leases, pull a cash advance from my ( now closed ) XXXX XXXX card to fake the deposits for the rental to look real, I had to pay {$40000.00} in taxes early on credit cards in total, and then after all of this, she found a way to not approve my case after two months of back and forth with XXXX, XXXX, and XXXX. Phone, email, and AFN records can confirm all of this. The last straw was after I stepped I was told to take and make the last payments, I was told I still was not approved unless I got a second co-signer. Now at this point, I told them I would no longer work with them after confirming with my realtor that most of the activity I experienced was against real estate laws and financial laws as well. I moved to XXXX XXXX  who also informed me that they should have easily confirmed my income to be approved, as well as the guidance they gave was illegal. XXXX XXXX  was able to approve my case and help me close within a month. The aftermath was that I closed on the property, but my financial profile was completely ruined. My credit score collapsed from XXXX to XXXX now, and all of my credit cards are maxed out with many of them closed, due to the credit score I was not able to refinance my payments from {$2000.00} to closer to $ XXXX per month increasing my monthly profit from $ XXXX $ XXXX, I have not been able to be approved for any home programs to fix the roofing, heater, or any other issues which arose after the purchase. My life was singlehandedly derailed by their team and after I reached out to get the documents : I was lied to by XXXX saying the case was handled over XXXX  years ago, which it's only been a year and a few months ( files have to be kept by lenders for 5 years minimum ), XXXX refused to send it, then I was randomly emailed by XXXX XXXX on XX/XX/XXXX, saying that " Thanks for reaching out regarding your past file. Documents are securely uploaded through our online portal. There is no way for us to securely send your documents back to you via email. Also, there is no way for us to verify that your documents will not be delivered to another entity. This puts you and us at the risk of fraud. '' I was forwarded to reach out to XXXX, which I did, and still have not received an answer. I reached originally reached out to XXXX on XXXX, XXXX, XXXX. Correspondence between me and XXXX began on XX/XX/XXXX, and has dates of XXXX to XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XXXX, XXXX, XXXX, XXXX, XX/XX/XXXX. My contacts at XXXX XXXX are XXXX XXXX ( XXXX ), XXXX ( XXXX ) XXXX, XXXX XXXX ( XXXX ( XXXX ) XXXX, XXXX XXXX ( XXXX ( XXXX ) XXXX, XXXX XXXX ( XXXX ( XXXX ) XXXX, communications with XXXX XXXX  began on XX/XX/XXXX and was able to receive conditional approval on XX/XX/XXXX, received closing details on XX/XX/XXXX, and closed on XX/XX/XXXX. Less than a month, yet AFN ruined my life in less than amount of time. My first offer for refinance was within the first year of closing and could have offered me thousands in savings and I only needed a XXXX to be approved. Showcasing how much damage occurred from the recklessness of AFN 's behavior. Which Could have also saved me a ton of money during the renovation/rental process with the property. The property came with issues from XXXX XXXX ( XXXX, XXXX ), and XXXX XXXX ( XXXX ) XXXX of XXXX XXXX XXXX, who had used a friend of theirs, XXXX XXXX XXXX, owner of XXXX XXXX XXXX XXXX XXXX. to approve all the work on the house and pass inspection. The inspector is another friend of theirs, who upon asking earlier this month can not provide the inspection approval. Their team of people sold me a aome with issues that began on XX/XX/XXXX. The issues included a broken water heater that burst and flooded my entire basement on XX/XX/XXXX, a faulty roof that began to leak and damage the property on XX/XX/XXXX causedd to an incalculable amount of damage to the property, Electrical issues in the property, unpaid ground rent from XXXX, bad plumbing of the pipes in the upstairs unit, and many other issues, which I have had to pay out of pocket for. Please contact me as soon as possible and I can provide whatever other materials you may need to help with processing this case. Resolution I do not understand how a person 's life course can be altered this drastically, to the point a 'fair resolution ' can even be calculated. I would like for this company to be further investigated, I can also utilize my network/media team at XXXX XXXX XXXX XXXX work for their news team as a XXXX  XXXX  currently to help lend exposure to their behavior. The CFPB closed my complaint without allowing me to reply back in time, but I will add a summary of possible laws broken during the process and the members included in each violation. I still have not had AFN  grant my request to receive copies of all of my documentation, which I am still awaiting after speaking with several individuals on their team. I would like a better resolution and a contact for a member at the CFPB to speak to before you prematurely close my complaint again this time. 


XXXX XXXX Violations to Explore 1. Real Estate Misrepresentation and Conflict of Interest Involved Party : XXXX XXXX ( Realtor ) Potential Violation : Maryland Real Estate Brokers Act ( Md. Code, Bus. Occ. & Prof. 17-322 ) prohibits self-dealing or failing to disclose a personal interest in the property being sold. 

If he only showed you homes he had financial interests in without disclosure, that could be considered fraudulent misrepresentation or omission. 

Possible Legal Claims : Fraud Breach of fiduciary duty Unfair and Deceptive Trade Practices 2. Lending Fraud and Predatory Lending Practices Involved Party : AFN Corp, XXXX XXXX, XXXX XXXX Potential Federal & State Violations : Truth in Lending Act ( TILA ) failure to disclose accurate loan terms. 

Real Estate Settlement Procedures Act ( RESPA ) illegal referral kickbacks and lack of transparency between agents/lenders. 

Fair Credit Reporting Act ( FCRA ) mismanaging or falsifying credit data. 

Mortgage Fraud asking you to falsify rental agreements or bank statements could expose them to criminal charges. 

Maryland Consumer Protection Act prohibits unfair or deceptive trade practices in real estate and lending. 

Key Red Flags from Your Account : Advising you to fake rental leases and cash advances. 

Using your credit cards to pay taxes prematurely to qualify. 

Continuing coordination with a realtor after you severed ties ( possible collusion ). 

Destroying your credit and denying loan approval without valid basis. 

Refusing to provide documentation youre legally entitled to. 

Key Documentation I am requesting to Collect All files and communications involving my case with AFN

Company public response: Company disputes the facts presented in the complaint
Company response to consumer: Closed with explanation