Consumer complaint received 2025-09-03 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Was not notified of investigation status or results
Company: Prosper Marketplace, Inc.
State: TX

Complaint narrative:
Formal Dispute and Validation Request Under FCRA, FDCPA, Texas Finance Code, and Related Regulations Date : XX/XX/XXXX To : PROSPER XXXX XXXX XXXX XXXXXXXX XXXX Address : XXXX XXXX XXXX, XXXX, TX XXXX Phone : XXXX I. Disputed Account Information Account Name : PROSPER XXXX XXXX XXXX XXXXXXXX XXXX XXXX  Current Status : MUST PROVIDE THE STATUS OF THIS ACCOUNT. 



CEASE & DESIST DIRECTIVE Effective immediately : All non-written communication ( calls, texts, etc. ) is prohibited under FDCPA 1692c ( c ).

A credit reporting freeze must be implemented until full validation is provided, per XXXXXXXX XXXX XXXX ( XXXX. XXXX. XXXX ). 
Violations will trigger : {$1000.00} statutory damages per FDCPA violation. 
Treble damages under Texas Finance Code 392.403. 




II. Request for Comprehensive Investigation Pursuant to 15 U.S.C. 1681b, 1681e, 1681i ( FCRA ) and 12 CFR Part 1006 ( Regulation F ), I dispute the accura of the above-referenced account and demand a full reinvestigation. Provide the following : Required Documentation : Account Verification : Original contract/agreement bearing my signature.

Complete payment history ( including dates/amounts ). 
Charge-off date and amount ( if applicable ). 
Proof of ownership/assignment of the debt ( if transferred ). 
XXXX XXXX Compliance : Current status code and reason for closure ( if applicable ). 
Date of last payment and balance history. 
Hard Inquiry Validation : Evidence of permissible purpose under 1681b for any inquiries.

III. Legal Basis for Request A. Fair Credit Reporting Act ( FCRA ) 1681e ( b ) : You must maintain " reasonable procedures '' to ensure maximum accuracy.

1681i ( a ) : Requires a 30-day reinvestigation and correction of inaccuracies. 
XXXX XXXX XXXX XXXX ( XXXX ) : Reinvestigations must be thorough, not superficial. 
XXXX XXXX XXXX XXXX ( XXXX ) : Inaccurate hard inquiries harm creditworthiness. 
B. Fair Debt Collection Practices Act ( FDCPA ) 1692g : Debt validation must include creditor name, amount, and verification rights.

1692e : Prohibits false/misleading representations about debt status.

C. Texas Laws Finance Code Ch. 392 : Prohibits deceptive debt collection practices. 
Civil Practice & Remedies Code 16.004 : Enforces a 4-year statute of limitations on debt claims.

D. CFPB Regulation F ( 12 CFR 1006 ) 1006.34 : Requires clear validation notices and dispute resolution procedures.

IV. VALIDATION CHECKLIST A. Financial Documentation Forensic audit of the alleged balance ( CFPB Regulation F, Appendix B ).

Proof of no post-SOL interest/fees. 

B. Data Compliance AES-256 encryption logs ( GLBA 6802 ).

Debt collector data-sharing contracts. 

XXXX XXXX XXXX XXXX XXXX " XB '' dispute code ( XXXX XXXX XXXX XXXX, XXXX ). 

XXXX investigation XXXX XXXX. 




V. Demand for Action Immediate Correction : Remove or correct all inaccuracies within 30 days.

Documentation : Provide all requested records within 15 days. 
Confirmation : Send a written report of findings and actions taken. 
Failure to comply will result in : Formal complaints to the CFPB, FTC, and Texas Attorney General. 
Legal action for willful noncompliance under 1681n ( up to {$1000.00} per violation + punitive damages ).

VI. Declaration I certify under penalty of perjury that this dispute is made in good faith.

CC : Consumer Financial Protection Bureau XXXX Federal Trade Commission XXXX Texas XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation