Consumer complaint received 2026-01-13 00:00:00
Product: Debt collection — Rental debt
Issue: Attempts to collect debt not owed — Debt is not yours
Company: National Credit Systems,Inc.
State: TX

Complaint narrative:
XXXX. I was sent a notice to vacate the premises in 30 days on XX/XX/XXXX ( A Sunday ) due to unpaid rent. Amount {$6000.00} Where I provided the proof of rental payment, notified your client days before XXXX in writing I'd be paying rent. At which I did the exact same method and manner I do every month. Where I received no communication back after sending proof of payment. I calculated 30 days from the date of your client sending notice that XXXX would be the new move out date based on your clients failure to honor my 60 day notice, requiring me to move sooner than the date originally agreed upon. I had to rearrange movers, work schedule and vacation time off to honor your clients 30 day notice. 
XXXX. The owner/owners representatives entered the unit without notice XX/XX/XXXX and today XX/XX/XXXX no call, email, communication or leaving behind a notice or email as the lease you are referring to states. Even after asking them not to enter the unit without communicating with me. Today they went into the unit and actually placed something in the unit. Where I will not enter especially after now reading and receiving this notice from the law firm until the date of my scheduled movers. I'm almost positive I don't think you'd advise your client and its representatives to continue to go into my unit in this manner and now place things in my unit when I'm not there or provide proper notice or to continue to violate my tenants rights. It's actually dangerous for them to be so careless and continue to do so as I have asked them not to, as one can consider it breaking an entry. 
XXXX. The City of XXXX has not yet provided necessary " proof '' that a short-term rental was being run from unit XXXX as you mentioned. Do you know more information than I know? I am still awaiting the requested documentation to support their " findings ''. However, I'll make note that I received your letter prior to that information being made available to me as it's still open. 
XXXX. There is no default. Your client gave me a 30-day notice ( assuming they didn't mention this important detail ) not honoring my 60 day notice now requiring me to move out sooner at their own request for unpaid " rent and other fees ''. At which the addendum as you mentioned does mention early lease termination fee will be expected to be paid 10 days AFTER the effective date of the addendum being signed. You have pointed out that knowing that addendum is not signed by me or the leasing office making it not effective and not due. Not just that, your client and it's representatives asked me to leave sooner than my written notice, do you believe I still owe the " Early termination '' fee where they are requesting I leave before our originally agreed upon date and contract? 
XXXX. Vacating the premises at your clients requested a 30 day notice your client emailed to me way before XXXX I'm reading the lease and blown away at how the staff has careless fully handled this situation after being informed of my safety. Your client and its representatives should ensure they are fully informed on Texas tenants rights and the lease as they have continued violating mine. 

After asking you guys to not report this on my credit as you guys breeched contract and did not honor my notice in written as our contract states and requested me to move due to unpaid rent after providing proof rent was paid and you then still classified it as rent to the debt collector when you guys were trying to enforce and early lease termination fee and additional rent. I was not the one who breeched contract you guys did not honor my rights and my notice asking me to leave sooner with no proof and the city of XXXX still has not provided proof after 1 year that a short term rental was there. REMOVE THIS FROM MY CREDIT as all rent was paid. Do not keep sending my information to nationalcreditsystems.com to collect on a false and inaccurate debt.

Company response to consumer: Closed with explanation