Consumer complaint received 2025-07-18 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: FL

Complaint narrative:
To Whom It XXXX Concern, I am formally requesting that the Consumer Financial Protection Bureau ( CFPB ) immediately enforce corrective action against Equifax, Experian, and TransUnion for persistent and repeated violations of federal law. Over XXXX  days ago, I submitted detailed written disputes, comprehensive identity theft documentation, and supporting evidence. The bureaus have unlawfully failed to comply with their statutory obligations under the Fair Credit Reporting Act ( FCRA ) and associated federal laws, constituting further violations. 
Violations Committed by THE BUREAUS : XXXX XXXX. XXXX ( FCRA XXXX ( b ) ) : Failure to maintain maximum possible accuracy. 
FCRA XXXX ( a ) ( XXXX ) ( A ) : Failure to investigate consumer disputes within the statutory XXXX timeframe. 
FCRA XXXX ( a ) ( XXXX ) : Failure to conduct reinvestigations and provide findings. 
XXXX XXXX. XXXX : Failure to notify the consumer of alleged debts within the required timeframe. 
XXXX XXXX ( XXXX XXXX. XXXX ) : Failure to adequately safeguard consumer personal information. 
XXXX XXXX. XXXX : Identity theft and unauthorized misuse of personal data. 
XXXX XXXX. XXXX ( XXXX ) : Failure to provide adequate victim assistance, fraud alerts, and recovery tools. 
XXXX Violations : Noncompliance with established industry reporting standards. 
Florida XXXX Statutes : Violations relating to identity theft and consumer fraud. 
FDCPA XXXX XXXX. XXXX ( b ) : Failure to respond to validation requests within XXXX  days. 
Fraudulent and Inaccurate Accounts Requiring Immediate Removal and Permanent Blocking : XXXX. XXXX XXXX XXXX Account Number : XXXX Violations : FCRA XXXX ( b ), XXXX ( a ), XXXX, XXXX ( b ), XXXX ( a ) ( XXXX ) ( B ), XXXX ( a ) XXXX  XXXX ( a ), XXXX ( b ), XXXX ( XXXX ), XXXX XXXX XXXX ( b ), XXXX ( a ) XXXX XXXX XXXX and accuracy violations XXXX XXXX XXXX XXXX ), XXXX ( XXXX ) ( c ), XXXX ( XXXX ) Demand : Immediate deletion and permanent blocking of this tradeline under FCRA XXXX XXXX to identity theft and lack of verification, this account must be deleted immediately, flagged under Dispute Code XXXX Fraudulent, and suppressed permanently as part of your automated fraud deletion protocol XXXX. XXXX Account Number : XXXX Violations : FCRA XXXX ( b ), XXXX ( a ), XXXX, XXXX ( b ), XXXX ( a ) ( XXXX ) ( B ), XXXX ( a ) XXXX XXXX ( a ), XXXX ( b ), XXXX ( XXXX ), XXXX XXXX XXXX ( b ), XXXX ( a ) XXXX XXXX formatting and XXXX violations XXXX XXXX ( XXXX XXXX, XXXX ( XXXX ) ( c ), XXXX ( XXXX ) Demand : Immediate deletion and permanent blocking of this tradeline under FCRA XXXX due to XXXX theft and lack of verification, this account must be deleted immediately, flagged under Dispute Code XXXX Fraudulent, and suppressed permanently as part of your automated fraud deletion protocol. 
. 
In compliance with the XXXX XXXX standards and FCRA section XXXX ( a ) ( XXXX ) ( A ), TransUnion is required to perform an automated reinvestigation within XXXX days. Ensure that your OneTRU system promptly identifies these late payment entries as unsubstantiated, incorrectly furnished, or otherwise non-compliant Additional Inaccuracies to Remove Fraudulent Hard Inquiry : EXPERIAN XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Demand : Immediate deletion and permanent blocking of these inquiries under FCRA XXXX due to identity theft and lack of verification. 

Incorrect or Unfamiliar Addresses : XXXX XXXXXXXX XXXX XXXXXXXX, FL XXXX XXXX XXXX XXXXXXXX XXXX XXXXXXXX, FL XXXX XXXX XXXX XXXX PL XXXX, FL XXXX XXXX XXXX XXXX XXXX XXXX, FL XXXX Demand : Immediate deletion and permanent blocking of these addresses under FCRA XXXX due to identity theft and lack of verification. 

Incorrect Employer Listing : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Demand : Immediate deletion and permanent blocking of these employers under FCRA XXXX due to identity theft and lack of verification. 
Incorrect Name Listing : XXXX XXXX CT XXXX, FL XXXX XXXX XXXX XXXX PL XXXX, FL XXXX XXXX XXXX XXXX PL XXXX, FL XXXX XXXX XXXX XXXX XXXX XXXX, FL XXXX Demand : Immediate deletion and permanent blocking of these name under FCRA XXXX due to identity theft and lack of verification. 

Requested XXXX from the CFPB : XXXX enforcement of removal and permanent blocking of all fraudulent and inaccurate accounts listed. 
XXXX deletion of all unauthorized XXXX  inquiries. 
Correction of all inaccurate personal information, including addresses, employers, and names. 
Provision of updated credit reports from all three bureaus confirming these corrections. 
Implementation of statutory identity theft protections, including fraud alerts. 
Comprehensive investigation and imposition of sanctions for failure to comply with FCRA and FDCPA mandated deadlines. 
Imposition of appropriate fines or disciplinary actions against the bureaus for willful neglect of their legal obligations. 
Supporting Documentation Previously Submitted : Government-issued photo identification Social Security XXXX XXXX police report documenting identity theft Proof of current residence Original dispute letters TO THE CREDITORS Declaration : I hereby affirm, under penalty of perjury, that all statements provided herein are truthful and accurate to the best of my knowledge. Due to the significant harm caused by the illegal actions of these bureaus and creditors, I request urgent intervention from the CFPB to enforce compliance with federal law, protect my consumer rights, and restore the integrity of my credit report.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief