Consumer complaint received 2025-06-27 00:00:00
Product: Debt collection — Other debt
Issue: Written notification about debt — Didn't receive enough information to verify debt
Company: Sequium Asset Solutions, LLC
State: CA

Complaint narrative:
This is my second complaint to CFPB that has originated with alarm company XXXX XXXX As time ensued after XXXX had installed this alarm system, I began receiving charges from the financial subdivision of XXXX known as XXXX XXXX XXXX XXXXXXXX appeared out of nowhere to bill me {$4000.00} for this XXXX alarm system. I did not authorize a line of credit nor did I know there would be any additional charges other than monthly maintenance fees from XXXX. I disputed this unauthorized line of credit claimed by XXXX XXXX through CFPB. XXXX XXXX  has since relinquished all charges and closed the account voluntarily ( see attached document Line of Credit Account Number Ending in XXXX, dated XX/XX/year> ). This issue with XXXX XXXX has been resolved. 
Although, In XXXX XXXX XXXX, I received a notice that XXXX now has sent me to Sequium Asset Solutions, a debt collection agency now claiming charges of over {$2500.00} on behalf of XXXX. This debt notice, lists an amount that I owe to XXXX, XXXX ( see attached invoice from Sequium Asset Solutions , LLC dated XX/XX/year> ). The invoice lists {$2500.00} ... as debt now owed to XXXX for a complete total of {$3000.00}. As with the XXXX XXXX issue, there again is no explanation of charges, itemization of charges nor explanation of charges on this Sequium Asset Solutions debt notice ( see Sequium Asset Solutions , LLC dated XX/XX/year> ). Please find that both within XXXX XXXXXXXX and Sequium Assets claims and charges, that these deceptive practices are XXXX and the same ; that both of these charges were charged without itemization, explanation or authorization and only appeared on a statement in the very same fashion. I did agree in prior correspondence with XXXX to pay the prevailing outstanding maintenance fees under {$450.00}, nothing else. There was also a stipulation that none of this would harm my excellent credit rating with the XXXX reporting credit agencies. 
In my correspondence, a stipulation was also that they would come and remove and take the complete alarm system out of my home while restoring my original credit rating ( see my correspondence to XXXX dated XX/XX/year> ). I had heard no response from XXXX regarding this notice informing XXXX that if I did not hear from them in 30 days ( by XX/XX/year> ), I would take down the alarm myself and all wiring and components and discard this system in the trash. On XX/XX/year>, I received return correspondence from XXXX for the debt collection of the amount of {$3000.00} plus. 
Due to the nature of XXXX association with XXXX XXXX and identical deceptive business practices of the two, it is plainly evident, XXXX now is following XXXX XXXX deceptive credit charges exactly without itemization or explanation on the statement, then sending me to collections in order to extort me into submission of payment. I also believe that because of my name and surname, XXXX XXXX deemed me as an easy target. I also strongly believe that it would be a very different situation if my name was XXXX XXXX. 
Lastly, this alarm system in question is an older wired system at least from 15 years ago that requires electrical plugs ( see attached photos ). Now, my electrical plugs are all occupied leaving little room for other appliances. This includes a master board or data center. I was not privy to that fact that XXXX was stringing wires all through my house. Currently, there are newer wi-fi operated cameras/systems that are available for a fraction of the current charge XXXX is trying to collect. As Ive stated from day XXXX, I do not want any of this equipment as this is older second hand equipment. I was about to pull it all down and discard, but received the debt notice from Sequium Assets. 
I will stand by my prior proposal ; XXXX will come and remove this alarm system and leave no detrimental marks on my credit rating and I agree to pay all past due maintenance/monitoring charges up thru XXXX of 2025. Sequium XXXX XXXX will rescind its debt claim. I will even pay a XXXX technicians hourly wage to come for the removal. XXXX will then cease and desist and that will be the end of it.

Company response to consumer: Closed with non-monetary relief