Consumer complaint received 2024-12-20 00:00:00
Product: Debt collection — Payday loan debt
Issue: Attempts to collect debt not owed — Debt is not yours
Company: National Credit Adjusters, LLC
State: CA

Complaint narrative:
XXXX XXXX Via CFPB Portal Case # : XXXX Date : XX/XX/year> To Whom It May Concern : This letter is in response to your correspondence dated XX/XX/year>, and the attached lender agreement from XXXX XXXX, which you claim validates the alleged debt. After reviewing the provided document, I find it wholly insufficient to meet your legal obligation under federal and state laws to validate the alleged debt. Furthermore, I have discovered that this debt is being reported on my credit report, despite your inability to provide proper validation. 

Deficiencies in Your Response 1. Failure to Provide Full Debt Validation Under the FDCPA : Under 15 U.S.C. 1692g ( b ), debt collectors are required to provide adequate validation upon request. This includes : Proof that I am legally obligated to pay the alleged debt. 
An itemized accounting of the alleged debt, including the original balance, all fees, interest, and payments made. 
A signed agreement or contract that establishes the relationship between myself and the original creditor, XXXX XXXX, as well as between National Credit Adjusters ( NCA ) and the original creditor. 
A complete chain of assignment showing how NCA acquired the legal right to collect this debt. 
The lender agreement you provided does not meet these requirements and fails to prove any obligation on my part to pay this alleged debt to NCA. 
2. California Debt Collection Violations : Under the California Rosenthal Fair Debt Collection Practices Act ( California Civil Code 1788.52 ), debt collectors must provide : A signed contract or agreement explicitly linking me to the alleged debt. 
Documentation showing that NCA is authorized to collect the debt, including a signed contract or assignment agreement between XXXX XXXX and NCA. 
A detailed breakdown of the debt, including the original amount borrowed, any interest or fees added, payments made, and the remaining balance. 
Your failure to provide such documentation violates my rights under California law. 
3. Fair Credit Reporting Act ( FCRA ) Violations : Reporting unverified or inaccurate debt to credit bureaus violates the FCRA ( 15 U.S.C. 1681s-2 ). Until the alleged debt is fully validated, you must cease reporting it to any credit reporting agency. 

Formal Demands 1. Immediate Cease and Desist : Under 15 U.S.C. 1692c ( c ), I demand that you immediately cease all collection activities and communication regarding this alleged debt unless you provide full validation. 
2. Debt Validation : Within 15 days, provide : A signed contract or agreement explicitly linking me to the alleged debt with the original creditor, XXXX XXXX. 
A signed contract or assignment agreement between XXXX XXXX and National Credit Adjusters, showing that NCA has legal ownership of the debt and the right to collect it. 
A full itemized breakdown of the alleged debt, including the original amount borrowed, any fees or interest, payments made, and the remaining balance. 
3. Credit Reporting : Immediately cease reporting this alleged debt to credit bureaus until it is fully validated. 
If the debt has already been reported, provide documentation showing that you have notified all credit reporting agencies to remove or flag the debt as disputed. 

Notice of Intent to Take Legal Action Failure to comply with these demands will result in the following actions : Filing complaints with the Consumer Financial Protection Bureau, the Federal Trade Commission, and the California Department of Financial Protection and Innovation. 
Initiating legal proceedings under the FDCPA, FCRA, and applicable California laws to seek damages for unlawful collection practices and credit reporting violations. 

I expect an immediate resolution to this matter and compliance with all legal requirements. 

Sincerely, XXXX XXXX

Company response to consumer: Closed with explanation