Consumer complaint received 2025-10-24 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account status incorrect
Company: EQUIFAX, INC.
State: GA

Complaint narrative:
Equifax is inaccurately reporting both a collection tradeline for XXXX XXXX XXXX XXXX XXXX XXXX XXXX and a charged-off tradeline for the original creditor (XX/XX/XXXXXXXX Bank XXXX XXXX ). 
These accounts are legally invalid, unenforceable, and unverified as a result of a consumer arbitration default. 

On XX/XX/XXXX 2025, the XXXX XXXX XXXX XXXX XXXX ) accepted my consumer arbitration filing under Case No. XXXX and invoiced the respondent for its required business fee. 
The respondent failed to pay, and on XX/XX/XXXX2025 the XXXX issued a written notice titled Closing Business Failed to Comply, closing the case under XXXX XXXX XXXX XXXX ( b ). 
This constitutes an official default in arbitration under XXXX XXXX XXXX and XXXX ( b ). 

Under controlling federal case law : XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX ( XXXXXX/XX/XXXXXXXX ) a companys failure to pay arbitration fees is a material breach of the arbitration agreement. 
XXXX v. XXXX XXXX XXXX, XXXX XXXX XXXX ( XXXXXX/XX/XXXXXXXX ) refusal to participate or pay arbitration fees bars that company from enforcing or asserting the underlying claim. 
XX/XX/XXXXs XXXX XXXX, XXXX XXXX XXXX ( XXXXXX/XX/XXXXXXXX ) a business that defaults in arbitration forfeits its rights under the arbitration clause, and the consumer may treat the dispute as resolved in their favor.

Because the creditor and its collectors breached the arbitration contract, the alleged debt is now legally extinguished and uncollectible. 
Despite this, Equifax continues to report both tradelines as delinquent or charged-off, which violates : 15 U.S.C. XXXX ( a ) ( XXXX ) ( A ) prohibits furnishing information known or believed to be inaccurate ; 15 U.S.C. XXXX ( a ) requires reinvestigation and correction of any disputed, unverifiable information ; 15 U.S.C. XXXX ( XXXX ) ( A ) and XXXX prohibit false representation of a debts character or legal status and unfair collection activity ; and 15 U.S.C. XXXX ( a ) prohibits furnishing consumer data without a permissible purpose once the account is no longer valid. 

The original creditor ( XXXX XXXX Bank XXXX XXXX ) likewise has no permissible purpose to continue furnishing information about a debt that has been extinguished through arbitration default. 
Any reporting of a balance, charge-off, or payment history after such default is factually and legally inaccurate under FCRA XXXX XXXX a ). 

I have attached the following supporting exhibits : Exhibit XX/XX/XXXX Initial Fee Request ( XX/XX/XXXX2025 ) confirming the respondents payment obligation. 
Exhibit XX/XX/XXXX Case Closure Notice ( XX/XX/XXXX 2025 ) confirming Business Failed to Comply. 

The continued reporting of these tradelines by Equifax after XXXX default constitutes willful non-compliance with both the FCRA and FDCPA. 
These accounts must be permanently deleted to prevent further harm and to restore the accuracy and completeness of my credit file.

Company response to consumer: Closed with non-monetary relief