Consumer complaint received 2022-03-11 00:00:00
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: MD

Complaint narrative:
On or about XX/XX/XXXX I notified XXXX XXXX about their references on my consumer report on or about XXXX, XXXX because of the lack of accuracy i informed them to investigate as outlined in the FCRA section 623 for the inaccurate account.

They where unable to perform a reasonable investigation to locate the necessary documents to investigate my dispute, so therefor they are required by the FCRA to remove the negative information on my consumer report. 

They also did not send me any explanation neither methods of the investigation upon my request like i asked them to, reason for this request was for me to conduct my own investigation into the accuracy they claim to have on record. 


On or about XX/XX/XXXX I notified XXXX about their references on my consumer report on XX/XX/XXXX because of the lack of accuracy i informed them to investigate as outlined in the FCRA section 623 for the inaccurate account They where unable to perform a reasonable investigation to locate the necessary documents to investigate my dispute, so therefor they are required by the FCRA to remove the negative information on my consumer report. 

They also did not send me any explanation neither methods of the investigation upon my request like i asked them to, reason for this request was for me to conduct my own investigation into the accuracy they claim to have on record. 



On or about XX/XX/XXXX I notified XXXX XXXX XXXX about their references on my consumer report on XX/XX/XXXX because of the lack of accuracy i informed them to investigate as outlined in the FCRA section 623 for the inaccurate account They where unable to perform a reasonable investigation to locate the necessary documents to investigate my dispute, so therefor they are required by the FCRA to remove the negative information on my consumer report. 

They also did not send me any explanation neither methods of the investigation upon my request like i asked them to, reason for this request was for me to conduct my own investigation into the accuracy they claim to have on record. 


On or about XX/XX/XXXX I notified XXXX about their references on my consumer report on XX/XX/XXXX because of the lack of accuracy i informed them to investigate as outlined in the FCRA section 623 for the inaccurate account They where unable to perform a reasonable investigation to locate the necessary documents to investigate my dispute, so therefor they are required by the FCRA to remove the negative information on my consumer report. 

They also did not send me any explanation neither methods of the investigation upon my request like i asked them to, reason for this request was for me to conduct my own investigation into the accuracy they claim to have on record. 


On or about XX/XX/XXXX I notified XXXX XXXX about their references on my consumer report on XX/XX/XXXX because of the lack of accuracy i informed them to investigate as outlined in the FCRA section 623 for the inaccurate account They where unable to perform a reasonable investigation to locate the necessary documents to investigate my dispute, so therefor they are required by the FCRA to remove the negative information on my consumer report. 

They also did not send me any explanation neither methods of the investigation upon my request like i asked them to, reason for this request was for me to conduct my own investigation into the accuracy they claim to have on record. 


On or about XX/XX/XXXX I notified XXXX about their references on my consumer report on because of the lack of accuracy i informed them to investigate as outlined in the FCRA section 623 for the inaccurate account They where unable to perform a reasonable investigation to locate the necessary documents to investigate my dispute, so therefor they are required by the FCRA to remove the negative information on my consumer report. 

They also did not send me any explanation neither methods of the investigation upon my request like i asked them to, reason for this request was for me to conduct my own investigation into the accuracy they claim to have on record. 



On or about XX/XX/XXXX I notified XXXX about their references on my consumer report on because of the lack of accuracy i informed them to investigate as outlined in the FCRA section 623 for the inaccurate account They where unable to perform a reasonable investigation to locate the necessary documents to investigate my dispute, so therefor they are required by the FCRA to remove the negative information on my consumer report. 

They also did not send me any explanation neither methods of the investigation upon my request like i asked them to, reason for this request was for me to conduct my own investigation into the accuracy they claim to have on record. 

On or about XX/XX/XXXX I notified EXPERIAN about their references on my consumer report on because of the lack of accuracy i informed them to investigate as outlined in the FCRA section 623 for the inaccurate account They where unable to perform a reasonable investigation to locate the necessary documents to investigate my dispute, so therefor they are required by the FCRA to remove the negative information on my consumer report. 

They also did not send me any explanation neither methods of the investigation upon my request like i asked them to, reason for this request was for me to conduct my own investigation into the accuracy they claim to have on record.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief