Consumer complaint received 2024-02-22 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Experian Information Solutions Inc.
State: AZ

Complaint narrative:
As a federally protected consumer per The FRCA ( Fair Credit Reporting Act ) and The Privacy Act of XXXX I am writing to you file a formal complaint regarding my consumer privacy rights on XX/XX/XXXX I sent a cease-and-desist letter to ALL the companies listed below demanding they stop the adverse furnishing of my personal nonpublic information without my written consent immediately. Disclosing a consumer non-public personal information without proper consent is illegal under federal law. 15 U.S. Code 6801 : It is the policy of the Congress that each financial institution has an affirmative and continuing obligation to respect the privacy of its customers and to protect the security and confidentiality of those customers nonpublic personal information. Nonpublic personal information defined by Title 15 U.S. Code 6809 : a personally identifiable financial information provided by a consumer to a financial institution, resulting from any transaction with the consumer, or otherwise obtained by the financial institution. XXXXXXXX XXXX XXXX XXXX XXXX and XXXX XXXX  are financial institutions, and I am the consumer. These financial institutions never gave me a proper non-disclosure option which is illegal per 15 U.S. Code 6802 ( b ) : A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unless the consumer is given an explanation of how the consumer can exercise that nondisclosure option. These financial institutions disclosed my personal nonpublic information, specifically my adverse transaction history to CRAs ( Consumer Reporting Agencies ) without the proper authorization from the consumer which is illegal. 15 U.S. Code 1681b ( a ) : also states In general subject to subsection ( c ) any consumer reporting agency may furnish a consumer report under the following circumstances and NO OTHER : In accordance with written instructions of the consumer to whom it relates. EXPERIAN, XXXX and XXXX are the CRAs, and Im the consumer. I have never knowingly given the proper consent to any of the CRAs listed or the financial institutions listed to report my nonpublic personal information to anyone especially my transaction history. Im now opting out and any consent that I the consumer may have given whether it was written, non-written, verbal, and non-verbal to report or disclose my nonpublic personal information, specifically the adverse furnishing of my transaction history is here by revoked until further written notice from I the consumer to the CRAs listed and to the financial institutions listed. Per 17 CFR 160.7 " A consumer may exercise the right to opt out at any time. It is illegal to report transaction history. The CRAs are responsible for reporting accurate information per 15 U.S. Code 1681s-2- ( A ) " A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. I have instructed the CRAs listed that they are inaccurately reporting my address, phone number, and employer. The only mailable address is XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Arizona. All other addresses are non-mailable and inaccurate. The actions of these companies constitute a blatant disregard for the consumers personal nonpublic information and have negatively affected my personal and public life that no dollar amount could compensate for. The opportunities I've missed due to my consumer rights being violated represent more than just personal setbacks ; they're a testament to the obstacles faced when the financial institutions and CRAs are compromised. Seems like an illogical concept to base consumer reports on loan approvals and creditworthiness by the consumers ability to pay back a bank that essentially creates the money out of thin air rather than evaluating their financial stability and assets accumulated through hard work and savings like the consumer. Not only that the consumer then battles through deceptive practices by the bank that does not operate in the consumers best interest. With daunting contacts designed to mislead ; through fine print, grammar fraud, and nonverbal agreements. Its crucial that the financial institutions and CRAs are held accountable, and they follow the standards set by the FCRA, The Privacy Act of XXXX, and other federal laws put in place to protect the consumer. I'm requesting valid proof and documentation that these negative items were investigated fairly and properly. Also provide me with the system and details the CRAs uses to determine if transactions took place or not. A list of every company that my personal nonpublic information was disclosed to without my consent. I kindly request that you take this matter seriously and correct it promptly. It's important to note that it's not just my consumer rights being violated. I hope you'll also take the time to inform the CRAs and the financial institutions of the ongoing issues and the damage it does to the consumer when operating with no integrity. Enclosed are my cease-and-desist letters addressed to each consumer reporting agency, financial institution, and other furnishing companies. Thank you for your attention to this matter.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief