Consumer complaint received 2025-01-13 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Experian Information Solutions Inc.
State: TN

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX, GA, XXXX XXXX XXXX XXXX Consumer Financial Protection Bureau ( CFPB ) 1700 G Street NW Washington, DC 20552 Subject : Complaint Regarding Inaccurate Reporting of Charge-Off, Unauthorized Sale of Information, and Failure to Provide 1099-C Form Dear CFPB, I am filing this complaint concerning an inaccurate charge-off reported by XXXX XXXX XXXX XXXX on my credit report under account number XXXX. In addition to the incorrect reporting, I have discovered that my personal information was sold to a third-party debt collection agency, XXXX XXXX  XXXX XXXX XXXX XXXX without my consent. 

Application refers to the act of applying payments or credits to an account. In this case, XXXX XXXX XXXX XXXX has failed to correctly apply the necessary documentation to my account, particularly the 1099-C form, which signifies the discharge of a debt. The absence of this form suggests that the debt was not legally canceled but continues to be inaccurately reported as a charge-off. 

Securities are financial instruments that hold some form of monetary value, including debts like the one in question. XXXX XXXX XXXX XXXX has treated my personal information as a tradable security by selling it to XXXX XXXX XXXX XXXX XXXX, for collection purposes, without my explicit authorization. This unauthorized sale not only violates my privacy but also potentially breaches the Fair Credit Reporting Act ( FCRA ), which mandates accuracy and integrity in the handling of consumer credit information. 

Despite my repeated requests, XXXX has not provided : A copy of the original signed agreement between myself and the creditor. 
A detailed accounting of the debt, including all payments and charges. 
Proof of the legal assignment of the debt to XXXX XXXX XXXX XXXX XXXX, for collection or charge-off. 
A copy of the 1099-C form, if the debt was indeed discharged. 
This mishandling of my information and the subsequent incorrect reporting of the charge-off have significantly impacted my creditworthiness. I request that the CFPB investigate this matter, ensure that XXXX complies with federal laws, and hold them accountable for the unauthorized sale of my information to XXXX XXXX XXXX XXXX XXXX. 

UCC 9-210 : This section provides that a debtor can request an accounting of the obligation, which includes the right to receive a statement of the debt owed. If a creditor or collector fails to provide accurate accounting or misrepresents the debt, it could be a violation. 

Fair Debt Collection Practices Act ( FDCPA ) : Though not part of the UCC, the FDCPA is relevant for regulating the behavior of debt collectors. Selling or transferring debt without proper notice to the debtor, or without proper validation of the debt, can be a violation of the FDCPA. 

Fair Credit Reporting Act ( FCRA ) : Inaccurate reporting of debts to credit bureaus is a violation of the FCRA, which requires creditors and collectors to ensure the accuracy of information they furnish to credit reporting agencies Thank you for your assistance. 

Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation