Consumer complaint received 2026-04-09 00:00:00
Product: Payday loan, title loan, personal loan, or advance loan — Other advances of future income
Issue: Confusing or missing disclosures — 
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
State: MI

Complaint narrative:
Bank of America affords on their stated that they afford Art Solutions to consideration of Fine Art Loans, Financing, and Advisory services which on the initial outset page details " At Bank of America, we understand the significant role that art plays in both our clients lives and within our communities. We offer a range of solutions to address the needs of art collectors, families, artists, foundations, museums, and art businesses throughout the collecting life cycle. We help individuals and families borrow against their art collection, design wealth and estate plans fully integrating their art, and prepare for a sale of art or collectibles at auction or via private sale. For institutions, we provide nonprofit advisory services, XXXX XXXX, and offer institutional investment management by a fully outsourced XXXX XXXX XXXX. '' Listed on the following website XXXX XXXX XXXX XXXX Where when clicking into the link to consideration of " Leverage Your Arts Value '' the consumer is forwarded or taken to an otherwise page which is only specifically oriented to Art Collectors ; to a therein page oriented to Loaning against manner of actual Art Value. Where Families, artists, foundations, museums, and art businesses are bereft to any sense of mention to the stated page ; at least to such stated option. XXXX XXXX XXXX XXXXXXXX XXXX Using your art collection as loan collateral Use the art you own to borrow the funds you need all without a single work leaving your walls XXXX art is a powerful capital asset that XXXX be considered as part of your overall wealth management strategy, such as using your collection as collateral to gain liquidity for other financial opportunities. Art and liquidity As a fine art collector, you no doubt have a very clear sense of what XXXX you to each piece in your collection. You XXXX even be able to talk in depth on the personal history and creative influences of the artists whose works you own. Yet if youre like many XXXX, you XXXX only vaguely be aware that you can use art as collateral for a loan. By borrowing against your artwork, you XXXX create liquidity to take advantage of a broad range of financial opportunities. You might think about : Financing business goals Funding charitable contributions Acquiring additional artwork Investing in other long-term projects '' Therein Bank of America XXXX XXXX potentially falsely offer families, artists, foundations, museums, and art businesses, likewise to consideration of Individuals and Families opportunities to such the same ; trying and attempting to position actual Artists and Creators to manner of which there Art or Created work will be seized, stolen, obtained, or transfered to little to no compensation to actual Creators ; to substantiate, stock, and proffer the inventory of XXXX, to some manner of Gov, Law Enforcement, and otherwise Enforcement based cooperation ; where XXXX on receiving or being gratuitied to such manner of inventory bolstering could then Loan against no-cost accrued asseiture ; of the backs of non-compensated or less-compensated Creator labour. Responsed to stated reporting ; XXXX was then threatened indirectly to such stated reporting to consideration of a shared household ; relevanted to XXXX flaggelation to consideration of such stated reporting. To consideration of the above ; reported to the CFPB to consideration of a prior period Self would have contacted Bank of America XXXX prior attempting to obtain Loan Capital off of already created Artworks and Body of Photographic work ; where Bank of America would have then attempted to proffer a XXXX Credit Card with a higher interest rate ; relevanted of which to potential Paternal, XXXX XXXX XXXX XXXX, XXXX XXXX, and Court interactioning ; oriented to much consideration at stealing and trafficking Creative work pertaining to Photographic and later Artistic propensity ; even to eradication or misrepresentation of Copyright Ownership to any manner of creation ; perhaps considerationed of which to Identity Trafficking. Whether to outright consideration such potentially orienting to Bank of America attempting to instrument and use Family Members, Law Enforcement, and the Courts to consideration of the XXXX Government to remove any manner of means valuation or compensation to consideration of high value, largely unique, authentic, and original work. Attempting to traffic any such stated Body of Work to the interests of therein Family members or a XXXX XXXX ; intentional to own express bereftment as a Creator to cooperation of the XXXX Gov, XXXX XXXX, and Courts ; whether to outright express intention of cooperationing parties, even perhaps masqued of such.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation