Consumer complaint received 2025-05-16 00:00:00
Product: Credit card — Store credit card
Issue: Other features, terms, or problems — Other problem
Company: CL Holdings LLC
State: SC

Complaint narrative:
b'Electronically Transmitted: XXXX XXXX XXXX, XXXX XXXX. EST\n\n\nXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, South Carolina XXXX\n\n\nWRITTEN RESPONSES ARE ONLY AUTHORIZED TO:\nXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX for Everything, etc. FOREVER, AND NO OTHER. THIS WILL NEVER CHANGE. THIS WILL NEVER ENLARGE. Addressee Only. Confidential. Sensitive Materials.\nSpecial Attention: XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXnWashington, D.C. XXXX\n\n\n\nRE.: XXXX XXXX through XXXX XXXX XXXX Badcock Furniture Company Account Number XXXX, XXXX XXXX XXXX XXXX, SC XXXX - \n\n\n\n\n\n\n\n\nSTATEMENTS OF THE CAPITAL CASE AND COMPLAINTS\n\nJudicially reference the Badcock Furniture Store was purchased XXXX XXXX by XXXX XXXX XXXX - SXXXX XXXX \n\n\nJudicially reference the Badcock Furniture Store account balance on XXXX XXXX XXXX, of XXXX, at the commencement of their official XXXX XXXX XXXX XXXX XXXX case filing, as verified in writing by the Badcock Furniture Store Manager, XXXX, South Carolina. \n\n\nAs of XXXX XXXX XXXX, the Badcock Furniture account balance was XXXX  as verified with the Customer Service Representative. \n\n\nXXXX XXXX XXXX XXXX XXXX: THE BADCOCK FURNITURE STORE WEBSITE WAS DOWN AND COULD NOT PROCESS PAYMENTS.\n\n\nOn XXXX XXXX XXXX, the XXXX XXXX XXXX Payment of XXXX and the XXXX XXXX XXXX payment of XXXX were both posted for XXXX XXXX in the total amount of XXXX.\n\n\nTHE XXXX XXXX XXXX ACCOUNT BALANCE WAS XXXX.\n\n\nThe XXXX XXXX XXXX payment was paid in the amount of XXXX.\n\n\nThe XXXX XXXX payment was paid in the amount of XXXX.\n\n\nXXXX XXXX XXXX XXXX XXXX: THE BADCOCK FURNITURE STORE WEBSITE WAS DOWN AND COULD NOT PROCESS PAYMENTS.\n\n\nOn XXXX XXXX XXXX the XXXX XXXX Payment of XXXX  and the XXXX XXXX payment of XXXX were both posted for XXXX XXXX in the total amount of XXXX.\n\n\nXXXX XXXX XXXX, Badcock Furniture Company falsely alleged that an additional XXXX  was owed for prior months just to get the card number over the telephone, although XXXX overages had been paid on the account during prior months. \n\n\nXXXX XXXX XXXX, the XXXX allegedly owed was paid to Badcock Furniture Store via the telephone with a live representative. \n\n\nTHE CORRECT BADCOCK FURNITURE ACCOUNT BALANCE AS OF XXXX XXXX XXXX  PAYMENT IS $XXXX.\n\n\nBadcock Furniture Store falsely allege that the XXXX XXXX XXXX account balance is XXXX, which is totally incorrect.\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nRELIEFS: \nSecured Refund of ALL Payments Ever Paid to Badcock Furniture Company XXXX XXXX through XXXX XXXX XXXX \n\n\nOther Compensatory Cash Settlement in the Amount of XXXX XXXX Dollars for Aggravated Fraud Identity Theft and Misappropriation.\n\n\nTotally and completely delete purge all of the data from all of the Consumer Credit Reports and all other Consumer Reports permanently.\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nXXXX XXXX XXXX COMPLAINT\n\n(i of ii). XXXX\nHarassing Telephone Calls, such as the attached from XXXX Md. WHO WAS INFORMED ON XXXX XXXX XXXX  THAT I WOULD MAKE THE PAYMENT ONLINE BEFORE THE XXXX  OF THE MONTH, alleging to be Badcock Furniture Company requesting financial card information over the telephone, when the payment is not late.\n\n\n(ii of ii). XXXX\nHarassing Telephone Calls, such as the attached from XXXX, Va. WHO WAS INFORMED ON XXXX XXXX XXXX THAT I WOULD MAKE THE PAYMENT ONLINE BEFORE THE XXXX OF THE MONTH, alleging to be Badcock Furniture Company requesting financial card information over the telephone, when the payment is not late.\n\n\nBadcock Furniture Store does not issue credits for overpayments for the following months payment.\n\n\n\nSTATEMENTS OF THE CASE\n\nBadcock Furniture Store Payments WERE ALWAYS PAID ON TIME, AND WERE NEVER LATE. Monthly Payment Approximately XXXX  Per Month, Balance Approximately XXXX.\n\n\nBadcock Furniture Store Payments WERE AND ARE ALWAYS PAID WITHIN THE TEN DAY APPLICABLE GRACE PERIOD, XXXX XXXX XXXX  OF EVERY MONTH, WITHOUT INCURRING LATE FEES, OR LATE STATUSES.\n\n\nBadcock Furniture Company provided a XXXX XXXX XXXX XXXX XXXX XXXX Ga. to mail payments. There is no physical location to hand deliver payments.\n\n\n\n\n\n\n\nFEDERAL STATUTES:\n\nAggravated Identity Thefts. \n\nFair Debt Collection Act Violations.\n\nFair Credit Reporting Act Violations.\n\nBank Security Breaches.\n\nHealthcare Breaches.\n\nBurglary by Badcock Furniture Store Employees - XXXX XXXX XXXX XXXX XXXX XXXX XXXX, SC; XXXX XXXX XXXX XXXX, SC; XXXX XXXX XXXX XXXX SC; XXXX XXXX XXXX _ XXXX XXXX XXXX SC;XXXX XXXX XXXX XXXX  SC; XXXX XXXX XXXX XXXX, Md., XXXX  SC; XXXX XXXX XXXX XXXX XXXX, Md.XXXX XXXX SC;XXXX XXXX XXXX XXXX XXXX Ga.; XXXX XXXX XXXX XXXX XXXX Missouri; etc.\n\n\nIMMEDIATE RELIEFS\nTotal, complete and permanent removals of ALL VITAL AND CREDIT DATA from all creditors databases.\n\nTotal, complete and permanent removals of ALL VITAL AND CREDIT DATA from all consumer credit reports.\n\nTotal, complete and permanent removals of ALL VITAL AND CREDIT DATA from all county civil case(s) and judgement(s).\n\nTotal, complete and permanent removals of ALL VITAL AND CREDIT DATA from public records and other reports.\n\nElectronic Monetary Awards in accordance with each Breach, as per the U.S. FTC Agency, etc.\n\n\n\n\n\n\n\n\n\nURGENT ATTENTItON:\nXXXX XXXX XXXX XXXX XXXX  Texas\nXXXX XXXX XXXX XXXX XXXX  Texas\n\nRE.: Badcock Furniture Company \nPurchased by XXXX XXXX XXXX XXXX \nXXXX XXXX XXXX XXXX SC XXXX - Location Owner: XXXX XXXX XXXX XXXX XXXX XXXX XXXX Badcock Home Furniture, Present Contact Address: XXXX XXXX XXXX XXXX XXXX SC XXXX, XXXX XXXX XXXX Ohio, Store Employees - XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Texas XXXX\nPHONEXXXX XXXX XXXX XXXX XXXX XXXXnFAX: XXXX XXXX XXXX XXXX XXXX\nContacts\nXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX

Company response to consumer: Closed with explanation