Consumer complaint received 2024-08-14 00:00:00
Product: Debt collection — I do not know
Issue: Written notification about debt — Didn't receive notice of right to dispute
Company: Central Portfolio Control Inc.
State: IL

Complaint narrative:
Formal Complaint Against Central Portfolio Control for Violations of Federal Law Dear CFPB, I am writing to file a formal complaint against Central Portfolio Control for multiple violations of the Fair Debt Collection Practices Act ( FDCPA ) and other applicable federal laws in their attempt to collect an alleged debt. The details of these violations are as follows : 1 ) Failure to Notify Before Reporting Debt to Credit Bureaus On XX/XX/year>, I was notified of changes in credit reporting by all three credit bureaus that Central Portfolio Control reported an alleged debt to the credit bureaus without notifying me of their intent to collect the debt beforehand. This action is in direct violation of 15 U.S.C. 1692g of the FDCPA, which mandates that debt collectors notify consumers of their right to dispute the debt and provide validation before any collection activities, including reporting to credit bureaus. 

2 ) Failure to Provide Required Documentation and Validation After the debt was reported - I am exercising my rights under 15 U.S.C. 1692g and requesting validation of the debt. Specifically, I request the following documentation : - The name and address of the original creditor. 
- A detailed breakdown of the amount owed, including interest, fees, and other charges. 
- A copy of the original contract or agreement that demonstrates I agreed to the debt. 
- A copy of any judgment, if applicable. 
- Proof of Central Portfolio Control legal authority to collect the debt, including a copy of the purchase agreement or assignment contract authorizing them to collect on the debt. 

To date, Central Portfolio Control has failed to provide these required documents.

Under 15 U.S.C. 1692g, the debt collector is required to already possess this documentation before attempting to collect the debt or reporting it to credit bureaus. They should not have to reach out to the original creditor after the fact to obtain this information. 

3 ) Failure to Cease Collection Activities Pending Validation Despite their failure to provide the requested documentation, Central Portfolio Control has continued its collection activities, including credit reporting. This is a violation of 15 U.S.C. 1692g ( b ), which clearly states that collection activities must cease until the debt has been validated.

4 ) Requested Actions I respectfully request that the CFPB investigate these violations and take appropriate action against Central Portfolio Control. Specifically, I request that the CFPB : - Ensure that Central Portfolio Control immediately ceases all collection activities related to this debt, including credit reporting, until proper validation is provided. 
- Ensure the removal of this debt from my credit report until the required validation documentation is furnished. 
- Impose appropriate penalties on Central Portfolio Control for their violations of the FDCPA, as provided under 15 U.S.C. 1692k, including statutory damages of up to {$1000.00} per violation.

5 ) Conclusion The actions taken by Central Portfolio Control have caused undue stress and potential damage to my credit standing. I trust that the CFPB will take prompt and appropriate action to address these violations and ensure compliance with federal law. 

Thank you for your attention to this matter. I look forward to your response and any actions taken. 

Sincerely, XXXX XXXX

Company response to consumer: Closed with explanation