Consumer complaint received 2025-01-22 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Was not notified of investigation status or results
Company: Experian Information Solutions Inc.
State: VA

Complaint narrative:
I have sent multiple letters to Experian and have not type of results of the investigation being made or results being finished And due to the recent lawsuit I think I'm a victim of the same thing I will explicitly say do not accept the findings of the furnishers who do not provide through results of their investigation which I ask that you provide to me exact detail via mail and not through your online portal that you keep asking me to do or saying you can't identify me please delete this information ASAP This letter was sent XX/XX/XXXX XXXX Several entries on the account that I feel might not fairly represent my financial history are the subject of this letter, which raises questions. I work hard to guarantee the accuracy of my credit report, and I'm determined to address any inconsistencies as soon as possible to keep it accurate. 

The following lists the inaccurate entries that appear to unjustly damage the financial reputation in order to make things easier. 

Accounts : XXXX  XXXX : XXXX, Accounts does NOT match the listing from the other bureaus. The data should be 100 % correct and complete. If not remove it asap. XXXX XXXX XXXX : XXXX, The account needs to be re-verified as it is inaccurate or incomplete. Requesting for an error deletion. XXXX XXXX  : XXXX, Credit report showed an inaccurate account which is different on the other bureau reports. Investigate, purge the account in questioned and respond within 30 days of this letter. XXXX XXXX : XXXX, This account information is reported incorrectly. Please be aware, that I need the data investigated and removed quickly.

Considering the significance of these records for overall financial standing, an expeditious resolution of this matter is requested. It is still expected that your dedication to professionalism and providing excellent customer service will motivate prompt attention to this issue.

Such misreporting may unfairly harm one 's creditworthiness. This communication is prompted by confidence in your organization 's commitment to maintaining accurate reporting, which shows that you have the capacity to handle this issue with due diligence.

Although writing in such a situation can be difficult, it is thought that the corrective measures that are required will be guided by your organization 's sense of justice and dedication to providing dependable service. In addition to restoring peace of mind, a prompt correction of this error will demonstrate your bureau 's dedication to keeping accurate records.

In conclusion, it is expected that you will give this matter your full attention and respond promptly. An updated credit report free of the error that is currently impeding a well-maintained financial reputation is the aim. Let 's work together to resolve this disparity and bolster confidence in truthful financial reporting. We look forward to the resolution of this difficult situation because we have a great deal of faith in your ability to handle it. 

Accounts : XXXX : XXXX, A possible error in my credit report as it does not match the other reports. Please verify if not, delete. XXXX XXXX XXXX XXXX : XXXX, Inaccurate item on the credit report is still being list wrong. This information should be deleted. XXXX  XXXX : XXXX, Falsely listed on the credit report because it's not being reported correctly. Investigate the matter and remove the error asap. XXXX XXXX XXXX : XXXX, Inaccurate item on my credit report because it's not a 100 % accurate. Investigate this dispute and delete the bad account on the report. XXXX  XXXX : XXXX, I Dispute the completeness and accuracy of this account. Investigate and make sure the information is accurate 100 %. 

It is important to realize that mistakes do happen sometimes and that they can be fixed, even though the situation may cause some anxiety. There is no intention to assign blame here, but a prompt resolution is highly desired. We therefore ask that you conduct a thorough reevaluation of these anomalies as soon as possible. 

For someone's financial credibility to be maintained, these errors must be fixed. Even though these errors might not seem serious, putting off fixing them could have a detrimental impact on one 's financial situation. We have a shared responsibility to maintain the accuracy of these records as careful consumers.

The road ahead is illuminated by ethical behavior and consumer interests, even though there are no strict regulations requiring an immediate correction. This situation highlights the importance of regular credit report checks and, despite its frustrating nature, can be seen as an instructive example. 

In conclusion, even though these mistakes can cause anxiety, I am unwavering in my faith in your company 's commitment to providing excellent customer service. In order to produce a corrected credit report, it is anticipated that these errors will be promptly fixed. Your help and understanding in this matter are greatly appreciated. 

Respectfully, yours.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation