Consumer complaint received 2024-05-16 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: CA

Complaint narrative:
Under the Fair Credit Reporting Act ( 15 USC 1681 ), Section 602 emphasizes the imperative for consumer reporting agencies to conduct their responsibilities with fairness, impartiality, and respect for consumers ' privacy rights. Trans Union as a consumer reporting agency, are bound by these standards. As a consumer, I hold the right to safeguard my private information, as reinforced by 15 USC 6801, which mandates financial institutions to uphold customer privacy and confidentiality. 

Per 15 USC 1681 Section 604, a consumer reporting agency can only furnish a consumer report with explicit written consent from the individual concerned. Trans Union, and any financial institution ( referred to as the " Furnisher of information to credit agencies '' ) lack my consent to share this information, particularly written consent. Therefore, any prior consent, whether verbal, non-verbal, or implied, is hereby rescinded. 

Furthermore, as per 15 USC 6802 ( b ) ( c ), financial institutions must inform consumers of their right to opt out of information disclosure to nonaffiliated third parties. However, the " Furnisher of information to credit agencies '' failed to provide me with this option. Additionally, 15 USC 1681C ( a ) ( 5 ) prohibits consumer reporting agencies from including adverse information in consumer reports without authorization, which XXXX and XXXX have violated. 

Moreover, 15 U.S. Code 1681s2 ( A ) ( 1 ) prohibits the furnishing of inaccurate consumer information to consumer reporting agencies, and 15 U.S. Code 1681e mandates consumer reporting agencies to maintain reasonable procedures to avoid violations and limit the use of consumer reports to authorized purposes. XXXX and XXXX are evidently not meeting these standards. 

Additionally, 12 CFR 1016.7 guarantees consumers the right to opt out of reporting services at any time, which I am now exercising.

Furthermore, according to the Privacy Act of 1974 ( 5 U.S. Code 552a ), agencies are barred from disclosing records without written consent from the individual, unless under specific conditions, which were not met in this case. The violation of both the Fair Credit Reporting Act and the Privacy Act of 1974 is apparent.

Important Definitions from 15 U.S. Code 1681a : The term consumer reporting agency means any person engaging in the practice of assembling or evaluating consumer credit information for furnishing consumer reports to third parties. 
The term consumer means an individual. 
The term consumer report encompasses any communication of information by a consumer reporting agency bearing on a consumers creditworthiness, character, or mode of living. 
Exclusions from consumer reports include reports solely containing information on transactions or experiences between the consumer and the reporting entity. 
15 U.S. Code 1681b - Permissible purposes of consumer reports : Consumer reporting agencies may furnish reports only in accordance with the written instructions of the consumer concerned. Any addition to the consumer report without explicit authorization violates the Fair Credit Reporting Act.

P.L 90-321 ( 82 Stat. 146 ) stipulates that agencies can access consumer reports only upon request from specified government authorities, further reinforcing the stringent nature of the law.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief