Consumer complaint received 2025-06-19 00:00:00
Product: Credit reporting or other personal consumer reports — Other personal consumer report
Issue: Improper use of your report — Reporting company used your report improperly
Company: EQUIFAX, INC.
State: KY

Complaint narrative:
XXXX XXXX refused to accept federally funded non-profit funds that I qualified for to help pay my insurance policy premiums every month because they " don't accept checks '' but ONLY when it comes to paying for a person with a legally protected XXXX by the XXXX. They accepted a check from me for reimbursement of uniform pants I was allowed to order 2 month before the policy began but now all of a sudden were unable to when it meant helping someone with a XXXX at the cost of {$700.00} a month of my cost. They refused to cancel the policy as XXXX, who regretfully informed me, their hands were tied from being able to cancel my policy as XXXX XXXX had made that part of our policy setups that ONLY they could cancel my policy. After 4 months of paying an extra {$700.00} a month I had to regretfully quit my job as the ONLY option left for me to cancel the policy when I did not want to quit, my coworkers did not want me to quit, nor did the kids at the school I was working at. I loved my job but had to literally leave with tears in my eyes. At first they tried to say I didn't deserve to qualify for unemployment until I corrected their story and the 4 months of my attempting to get them to follow the FEDERAL EMPLOYMENT LAWS THEY WERE VIOLATING fulfilling the notice to vacate my position of 4 months when XXXX weeks is the current standard of notice. They made it to where I am under threat of a lawsuit now if I dare contact any former coworker for a reference of employment and forced to use " The Work Number '' to obtain a " neutral '' employment reference. This service, ran by Equifax, is a scam. The employer is FORCED to pay for verification that includes my credit score which XXXX XXXX in part is responsible for tanking as it was sitting at a XXXX and rising when they decided my health insurance costs needed to increase {$700.00} a month with no warning. The information provided by " The Work Number '' also includes more than just my credit score but a monthly break down of my earnings for the entirety of my profession, any account that is not in good standing, basically my credit report and then some all just for a " work reference '' to my next employer. If this is allowed to stand, then XXXX XXXX deserves the same damned treatment. Why does Equifax not put on this " work reference '' that XXXX XXXX is being sued for Securities and Exchange fraud so my next employer 's question of why would I quit without another job lined up be answered by the assuming party at their detriment instead of my own. This is a form of XXXX listing and it should not stand. Equifax also needs to be forced to immediately HALT forcing my next employer to have to PAY to even get this sham of a " work reference. '' Trust I'm searching for an attorney to also help handle this but by all means tear them up with the laws we already have on the books. To see you all ENFORCE THE ADA AND TITLE VII OF THE CIVIL RIGHTS ACT, not just the ones protecting rich people 's money, would also be a fantastic start as this has been reported to the correct people with NOTHING been done for over a year now.

Company response to consumer: Closed with explanation