Consumer complaint received 2025-08-25 00:00:00
Product: Debt collection — Auto debt
Issue: Took or threatened to take negative or legal action — Collected or attempted to collect exempt funds
Company: Robinson & Hoover
State: OK

Complaint narrative:
IN XX/XX/XXXX, I BELIVE IT WAS THE XXXX, ROBINSON HOOVER XXXX GARNISHED MY BANK ACCOUNT THROUGH XXXX XXXX XXXX WITH NO DUE PROCESS OR DUE DILIGENCE SIMILARILY TO XXXX XXXX XXXXXXXX, WE HAD DISPUTED THIS DEBT, PLEASE REFER TO MY OTHER COMPLAINTS UNDER MY SOCIAL XXXX MY LAST NAME WAS ALSO XXXX AND ANYWAY, THIS IS A XXXX  CLAIM FOR MY SON XXXX XXXX BORN XX/XX/XXXX WE HAVE BEEN ON AND OFF OF XXXX IN THIS HOME DUE TO ALL OF OUR MEDICAL ISSUES AND AT THE TIME MY HUSBAND WAS SELF EMPLOYED WE WERE ON A PROGRAM CALLED XXXX XXXX  THAT WE WERE ELIGLBE FOR AND I HAD XXXXXXXX XXXX THAT SUMMER XX/XX/XXXX AND XX/XX/XXXX ON THE SAME INSURANCE I AM A XXXX XXXX XXXXXXXX WHO HAS DONE MUNI CLAIMS INSURANCE AGENT FORMER THERAPY COORDINATOR ETC ETC AND I CAN TELL YOU THAT THERE ARE LAWS ON THE BOOKS FOR MEDICAL REBILLING THAT XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX DID NOT FOLLOW. 

WE WERE ELIGLBE FOR XXXX, THIS DATE OF SERVICE FOR THE INCIDENT WAS XX/XX/XXXX MY SON HAD TO GO TO XXXX XXXX XXXX XXXX XXXX AND FOR SOME REASON IT POPPED BACK THAT WE WERE INELIGLBE. 

BUT WE WERENT ' AND IT WAS FIXED THE NEXT DAY AS A RISK MANAGER, I HAVE CALLED AND ASKED XXXX XXXX ABOUT THIS MUTLIPLE TIMES BUT SINCE THEY STARTED LAYING OFF PEOPLE AFTER THEY HAVE BEEN COLLECTING UPON PEOPLE THE WAY THEY DID FOR ME AND I ALSO HEARD AND SAW WITH MY OWN EYES THAT THEY DID THE SAME THING WITH THE SAME LAW FIRM TO SOMEONE IN XX/XX/XXXX AND EVEN IN MY SAME CITY ... IWAS AT A DOLLAR GENERAL AND THE CLERK WAS BAWLING ABOUT BEING GARNISHED. I TOLD HER IT SEEMED SO FAMILAR AND SHE SHOWED ME HER PHONE THE XXXX TRANSCRIPT AND IT WAS THE SAME HOSPITAL NETWORK XXXX XXXX AND IT WAS THE SAME LAW FIRM ROBINSON HOOVER XXXX OF COURSE PEOPLE HAVE THE RIGHT TO REVOCER AND I HAVE BEEN A SUBROGATOR SO I ABSOLUTELY BELIBE IN THE RIGHT TO REVOCER BUT NOT LIKE THIS XXXX TOOK OVER XXXX OUT OF MY ACCOUNT IN MY BANK ON OR ABOUT XX/XX/XXXX EVEN THE BANK HAD NO CLUE AND WHEN I ENDED UP SPEAKING WITH XXXX XXXX XXXX XXXX XXXX, BECAUSE MY UNDERSTANABLE ANGER OVER THIS SITUATION MADE THEM THINK I WAS HOSTILE OR A THREAT BOK SENDS ME TO CORPORATE SECUIRTY BUT EVEN THAT WOMAN, I BELIVE HER NAME IS XXXX, SAID WHEN WE FINALLY GOT TO WHERE WE COULD TALK ABOUT WHAT HAPPENED AND SHE STOPPED HANGING UP ON ME THAT XXXX NEVER EVEN SENT THEM ANYTHING ALL THEIR LEGAL DEPARTMENT REC 'D WAS A COURT ORDER AGAIN AND AGAIN IN OKLAHOMA YOU CAN PROPERLY DISPUTE THINGS ... AND HOW WOULD I KNOW ... OH YEAH I'VE BEEN A COLLECTOR AND WHAT I DO FOR WORK WHEN I AM ABLE TO WORK... I AM NOT STUPID BECUASE XXXX XXXX XXXX I AM TRYING TO GET THIS ORGANIZATION TO MAKE THESE PEOPLE COLLECT PROPERLY WHY ARE WE TAKING DISPUTES TO COURT? WHY ARE WE ACTING LIKE WE CAN JUST STEAL PEOPLE MONEY AND NOT FOLLOW THE SAME XXXX DUE PROCESS AND DUE DILIGENCE I HAVE BEEN GIVING I WILL NOT CONTINUE TO SIT HERE AND GO THROUGH THIS AS WITH XXXX XXXXXXXX XXXX I HAVE XXXX XXXX XXXX INFORMATION OR PAPERWORK DESPITE CALLING FOR YEARS ASKING FOR THIS INFORMATION SO LAWYERS GET TO BREAK THE LAW? 

THAT'S AWESOME. 

ALSO, I AM NOW HAVING AN APPOINTMENT WITH THE XXXX THIS WEEK REGARDING XXXX XXXXXXXX XXXX, WHICH IS SEPARATE FROM THIS SINCE THAT LAW FIRM THINKS THEY CAN ALSO PLAY WITH PEOPLE 'S RIGHT TO WORK. 

I HAVE BEEN A LEGAL ASSISTANT. 

WHY IN THE XXXX ARE THESE PEOPLE BEING ALLOWED TO GET AWAY WITH SUCH DISGUSTING BEHAVIOR AT THE TIME ROBINSON HOOVER XXXX DID THIS THEY EVEN SAID THEY KNEW I DISPUTED IT BONUS POINTS FOR BOTH THESE LAW FIRMS ... AT ONE POINT I EVEN DID HAVE LEGAL REPRESENTATION THAT WE PAID FOR. 

SO BOTH THESE LAW FIRMS HAVE FOUND SNEAKY WAYS TO REOPEN JUDGEMENTS PAST STATUTES ON THINGS TAHT WE EITHER RESOLVED OR ATTEMPTED TO RESOVLE AND DECIDED TO DO THIS XXXX TO A COLLECTOR, SUBRO, INSURANCE AGENT CLAIMS MANAGING LEGAL ASSISTANT AND I AM JUST SUPPOSED TO SIT HERE AND TAKE IT????? 

DO YOUR JOBS DO YOUR JOBS THE WAY YOU WOULD WANT ME TO DO MY JOB IF I WAS YOUR INSURANCE AGENT ADJUSTER OR WORKING ON YOUR WORK COMP CLAIM WE ALL KNOW THIS IS WRONG YOU CAN LOOK UP THE STATUTES YOU CAN ASK THESE PEOPLE WHAT IS WRONG AND YOU CAN THEN ASK ALL MY LEGISLATORS WHY THEY CONTINUE TO IGNORE THIS VETERAN 'S DAUGHTYER SINCE I HAVE WRITTEN AND CALLED ALL OF THEM FOR YEARS ABOUT ALL OF THIS. 

XXXX I ONLY HAVE ONE LIFE TO LIVE AND I WILL NOT SPEND ONE MORE SECOND WASTED ON THIS NONSENSE. 


DO YOUR JOBS. 

GET SOMEONE ELSE TO HELP US BUT AT LEAT JUST HELP. 

AND STOP LETTING LAWYERS LIE. I WANT TO BE AN ATTORNEY. THIS IS ALL DISGUTING AND EVERYONE KNOWS IT BY THE WAY TYPOS DON'T MEAN I AM NOT ENTITLED TO LEGAL PROTECTION UNDER THE LAW I AM A VETERAN 'S DAUGHTER AND I AM DONE WITH THIS DO BETTER!!!!!!!!

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation