Consumer complaint received 2025-04-25 00:00:00
Product: Money transfer, virtual currency, or money service — Mobile or digital wallet
Issue: Unauthorized transactions or other transaction problem — 
Company: Chime Financial Inc
State: TX

Complaint narrative:
Well let 's see this is my problem and I need this resolved as soon as possible being that this money was stolen from me and illegally transferred without my consent this is what happened before the day it happened my account was compromised being that these fraudsters had my email address that they stole from me they changed the username and password and they changed some other things where I could not get back into my email that was connected with chime so this is what compromised the account my email XXXX that is XXXX and other email XXXX we're both hacked hijacked and taken from me so everything that I had connected to those emails they used to get inside of my account this is called fraud chime being the online platform Bank that this money was in the money that I'm talking about is {$1100.00} that was transferred from my credit builder account to my checking account that was compromised due to the two emails that fraudster had obtained and chime said that the transaction was successfully completed you know what this means this means that now I have been a victim to something called intrude upon my seclusion because this person or persons used my email which was compromised to get into my account highly illegal so this person or persons I explained to chime that the money needs to be returned back to my account they said they're not returning nothing that they're going to close the case and they're going to end the account now let 's keep in mind I gave them the chance to return the funds they denied me twice now I want to pursue chime and you guys are the one to get it done because as you and I both know you guys are already going after chime for all the negligence the unprofessionalism and the bad banking skills that they portray to keep doing so I am not putting up with it anymore I want to go after them but I want to get this money back into the account and after that once the money is back in the account I want to go after them full force they have played with me for the very last time and on top of that XXXX XXXX XXXX XXXX XXXX and XXXX not to mention on top of that big sales XXXX all of these people have ruined my credit they have let hackers inside of my account they have told me that they're ending all relations with me and they have ruined my credit and I'm not putting up with it no more let 's get the {$1100.00} back into my account where I will withdraw all funds out of that account then after that we will go after chime for intrude upon my seclusion because they allowed these fraudsters unauthorized access into my account which is my personal affairs and stealing my money on top of that unacceptable and I will help you guys in any way shape form fashion as possible to know these people from chime to the Justice platform so they can actually get what they have been doing to others for the longest in return that's what I want I want Justice to be done well to these companies that have continuously screwed me because the honestly the last transaction that I made was on XX/XX/XXXX at approximately XXXX once XX/XX/XXXX came into play at XXXX that money was transferred from my credit builder account to my checking account and they said they mailed me a card a debit checking card well it never got mailed to me the XXXX  was able to intercept it from the mail and he used it to get all my money out of my account which is considerably against the law on a high level

Company response to consumer: Closed with explanation