Consumer complaint received 2024-03-20 00:00:00
Product: Payday loan, title loan, personal loan, or advance loan — Installment loan
Issue: Getting the loan — 
Company: TRUIST FINANCIAL CORPORATION
State: NC

Complaint narrative:
An adverse action took place XX/XX/2024, when the Truist Financial Corporation denied my application for a personal loan. I'm messaging the CFPB today due to the fact that this goes directly against the Equal Credit Opportunity Act which states its illegal to proclaim an adverse action against a consumer. Pursuant 15 U.S Code 1691 ( C ) and Truist Financial Corporation assumes civil liability pursuant 15 U.S Code 1691 ( K ). Truist Financial Corporation, N.A., has violated my federally protected consumer rights : 1. 12 CFR 1002 Regulation B 2. 15 U.S Code 1602p 3. 15 U.S Code 1602g 4. 15 U.S Code 1642c 5. 15 U.S Code 1644f Pursuant to 15 USC 1602 ( n ), I am the individual who used the credit card to initiate the transaction, and it is not possible for me to be denied for something that I initiated.

The term " adverse action '' is defined within the FCRA of 15 USC 1681 ( a ). As I'm granting your corporation the right to extend credit, as defined within 15 USC 1602 ( f ), it refers to the right granted by a creditor to defer payments of debt or to incur debt and defer its payments. This is a private transaction, and nowhere does the term " adverse action '' in the FCRA mention the denial of credit to a natural person. As an original creditor, it is unlawful to deny my right to extend credit.

The term " unauthorized use, '' defined in section 1643 of this title, means the use of a credit card by someone other than the cardholder from which the cardholder gains no benefit. I have been discriminated against as there are no federal laws allowing a credit score to deny my right to extend credit.

I frequently extend credit in connection with loans, as outlined in 15 USC 1602 ( g ), as the original creditor. I understand my rights, and reporting to consumer reporting agencies is voluntary, as per the CFPB.

Furthermore, my credit was used without benefit to me, as inquiries appeared on my consumer report indicating a transaction where someone profited from my credit, and I gained nothing. In fact, this denial of my right has caused mental and financial damage.

I attached the Truist 's denial letter which serves as both a proof and evidence that they discriminated against me and are criminally and civilly liable.

I Believe that the Truist Financial Company should resort to reasonable procedures to rectify this affair by approving my application for the personal loan I applied for. Otherwise, this would be considered unauthorized usage of my social security credit card since I have received no benefit.

The damages caused to my mental well-being and financial reputations are significant.

I take my consumer report seriously, and I will escalate this to a federal level if my demands are left unaddressed.

Following this initial attempt to rectify, I will be sending an invoice to collect actual damages for said violations.

Thank you in advance for your time and assistance, CFPB. 

BEST, XXXX : XXXX XXXX would be a fair resolution to this issue? 

I would like to be approved for the card I applied for as I am a creditworthy applicant, and this is a private transaction, and nowhere does the term " adverse action '' in the FCRA mention the denial of credit to a natural person. And I also would like the CFPB 's assistance collecting all due remedies owed to me.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation