Consumer complaint received 2025-05-04 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: FAIR COLLECTIONS & OUTSOURCING, INC.
State: AZ

Complaint narrative:
Fair Collections & Outsourcing ( FCO ) is actively violating Arizona and federal law by engaging in illegal debt collection practices within the State of Arizona without a valid collection agency license. 
They are not licensed under A.R.S. 6-702, nor are they registered with the Arizona Department of Financial Institutions ( AZDFI ) to conduct collections. I have attached screenshots from the following state and federal agencies confirming this : Arizona Department of Financial Institutions ( AZDFI ) Arizona Secretary of State Arizona Corporation Commission ( ACC ) Consumer Financial Protection Bureau ( CFPB ) Despite this, FCO is actively furnishing false tradelines to Experian, Equifax, and TransUnion, and verified inaccurate data twice following my formal disputes in direct violation of : FCRA 15 U.S.C. 1681s-2 ( b ) ( furnishing false data and failing to correct it ) FDCPA 15 U.S.C. 1692e, 1692f, 1692g ( misrepresentation, unfair practices, and failure to validate debt ) A.R.S. 44-1522 Arizona Consumer Fraud Act ( misrepresentation in business practices ) A.R.S. 6-702 Prohibiting unlicensed collection activity Arizona Fair Debt Collection statutes under A.R.S. Title 6, Chapter 9 The damage theyve caused is severe and ongoing. I am seeking regulatory action and enforcement due to : I am seeking {$150000.00} in damages resulting from Fair Collections & Outsourcings illegal actions. Their unlicensed collection activity and false credit reporting directly caused prolonged credit damage, multiple denials for housing and vehicle financing, forced reliance on high-cost alternatives, and severe emotional and financial harm. This company knowingly operated in Arizona without legal authorization, verified false data, and ignored federal and state law. 

Their excuse in a 2024 complaint that XXXX XXXX XXXX retained ownership of the debt is irrelevant under federal law. FCO is the one reporting to credit bureaus and handling data that makes them the furnisher and the collecting party. And they're doing it illegally.

This company is a rogue actor violating consumer rights with impunity. I demand : {$150000.00} in damages Immediate deletion of the trade-line from all bureaus Full cessation of collection and reporting activity in Arizona Referral to the following agencies for civil and criminal enforcement : CFPB Enforcement Division Arizona Department of Financial Institutions ( AZDFI ) Arizona Attorney Generals Office Consumer Protection Federal Trade Commission ( FTC ) Office of the Inspector General ( OIG ) FCO has no business operating in Arizona. They are impersonating a legal collector and damaging consumers with full knowledge of their licensing void. They must be investigated, fined, and banned from accessing credit reporting systems. I will escalate this complaint to Congress and the media if no action is taken.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation