Consumer complaint received 2026-01-07 00:00:00
Product: Mortgage — Reverse mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage — Delays in the application process
Company: Lanier Law Firm, LLC
State: NC

Complaint narrative:
I have a account cyber liability insurance policy account holder retainer agreement from Healthcare provider information clerk. My account was compromised with litigation from a reverse mortgage account data breach. My account has been under investigation with a report of fraud from my insurance provider and policy holder with financial banking institutions. I have a notice for breach of contract with my notification of dispute with my healthcare insurance provider policy my account affidavit agreement. I entered a arbitration agreement with a citation for account bankruptcy reverse mortgage fraud if identity theft account ID restored department showing a claim for a data breach. My business account with twin gate. Live XXXX XXXX Ongoing Product Docs Customers Resources Partners Pricing Blog XXXX  Data Breach : What & How It Happened? 
XXXX XXXX XX/XX/XXXX In XX/XX/XXXX, XXXX XXXX faced a data breach where several records were unintentionally exposed online. The exposed data included various customer details. Another incident occurred in XX/XX/XXXX, when a hacking group claimed to have stolen data related to XXXX XXXX and XXXX during a cyberattack. Additionally, in the same month, XXXX XXXX experienced a cyberattack that disrupted operations and potentially compromised personal information. 

How many accounts were compromised?

The breaches collectively impacted data related to over 1 billion individuals.

What data was leaked?

The data exposed in the breaches included customer email addresses, user IDs, customer searches on XXXX XXXX websites for COVID-19 vaccines and other medications, XXXX  XXXX  and XXXX data , and potentially compromised personal information. 

How was XXXX hacked? 
In the XXXX XXXX breach, unprotected databases led to the accidental exposure of over XXXX XXXX search records. In the XXXX XXXX XXXX XXXX XXXX cyberattack, a hacking gang called XXXX claimed to have stolen data, including XXXX XXXX and XXXX information. The methods used in the XXXX XXXX veterinary services provider attack remain unclear, but it caused operational disruptions and potentially compromised personal information. 

XXXX 's solution In response to the hacking incidents, XXXX XXXX and XXXX XXXX took several measures to enhance security and prevent future breaches. XXXX XXXX worked with the vendor to quickly take the exposed database down and addressed the issue with the vendor to prevent a recurrence. XXXX XXXX, on the other hand, increased levels of security and monitoring, and plans to migrate its IT infrastructure to the cloud to improve service security and operational efficiency. Both companies engaged with third-party specialists to investigate the attacks and informed relevant authorities as personal information might have been compromised. 

How do I know if I was affected? 
XXXX XXXX and XXXX XXXX have not explicitly mentioned reaching out to affected users in the reported breaches. If you believe you may have been affected, you can visit Have I Been Pwned to check if your email has been compromised in a data breach. 

What should affected users do? 
In general, affected users should : Change Your Passwords : Immediately update your passwords for any accounts that may have been compromised. Make sure the new passwords are strong and unique, not previously used on any other platform.

Reset Passwords for Other Accounts : If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

Enable Two-Factor Authentication ( 2FA ) : Activate 2FA on any affected accounts. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access. 

For more specific help and instructions, please contact XXXX support directly. 

Where can I go to learn more? 
If you want to find more information on the XXXX data breach, check out the following news articles : XXXX XXXX database leak left 1B user records exposed online Hackers claim to obtain XXXX, XXXX data in Change hack XXXX Group Restoring Systems Impacted by Cyberattack The XXXX replacement your workforce will love. 


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Company response to consumer: Untimely response