Consumer complaint received 2025-08-04 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Investigation took more than 30 days
Company: EQUIFAX, INC.
State: GA

Complaint narrative:
Recently, Equifax responded to a complaint saying " XXXX XXXX XXXX '' was verified as my account, Which it truly is. But this means that Equifax didn't properly look at my credit dispute because I certainly was not reporting my XXXX XXXX account as fraud because it certainly was not! My dispute was with an XXXX XXXX with an attached account number XXXX!!! 

Dear Legal Departments of Equifax Reporting bureaus, This letter serves as a formal legal notice and demand pursuant to the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681, regarding inaccurate, incomplete, and/or unverifiable information currently reported on my credit file maintained by your agencies. The following account ( XXXX ) must be removed from my credit report immediately : Creditor Name / Account Number : XXXX XXXX XXXX XXXX Reason for Dispute : FRAUD, not my account, not verifiable by me, Charged/Written OFF Creditor Name / Account Number : XXXX XXXX Reason for Dispute : FRAUD, not my account, not verifiable by me, Charged/Written OFF Creditor Name / Account Number : XXXX XXXX Reason for Dispute : FRAUD, not my account, not verifiable by me, Charged/Written OFF Despite my prior disputes and requests for validation, the above-referenced item ( XXXX ) remain on my credit report in violation of FCRA 611, which mandates that any information not verified within 30 days must be promptly deleted. Additionally, continued reporting of inaccurate data may also violate the Fair Debt Collection Practices Act ( FDCPA ) and other applicable state consumer protection laws. Please take notice that if this matter is not resolved within 15 days of receipt of this letter, I reserve the right to pursue all available legal remedies, including a complaint with the Consumer Financial Protection Bureau ( CFPB ), my State Attorney General, and a civil action in state or federal court seeking statutory, actual, and punitive damages, attorneys fees, and injunctive relief. Please provide me with written confirmation that the above-referenced item ( XXXX ) have been permanently removed from all versions of my credit file. I sent an identity theft report, via certified mail, that was received. This mail included a copy of my driver 's license, social security card, and a utility bill to XXXX XXXXXXXX XXXX, Equifax Information Services XXXX XXXX XXXX XXXX XXXX XXXX XXXX because I am a victim of aggravated identity theft. According to 15 USC 1681c-2 ( a ) a consumer reporting agency must block the reporting of any information in the file of a consumer that identifies as information that resulted from an alleged identity theft, not later than XXXX business days after the date of receipt by such agency. They, the credit bureaus, FAILED to block and remove all the accounts on the FTC Identity Theft Report. My credit report is still reporting an accounts for XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX This has cause me great XXXX stress, and BAD financial hardship. Proof is NOT a payment history, Someone has done fraud to my credit profile and has been paying account on my credit profile. Please do not provide proof of a payment history I am preparing to initiate legal action against all credit reporting bureaus for continued failure to report these accounts that are not mine. It is in violation of fair reporting act ( FCRA ) 15 U.S.C 1681. Legals actions are about to occur and my representation " The Law Officers Of XXXX XXXX XXXX XXXX  '' will go for everything I deserve!

Company response to consumer: Closed with non-monetary relief