Consumer complaint received 2025-02-28 00:00:00
Product: Debt collection — Telecommunications debt
Issue: Electronic communications — You told them to stop contacting you, but they keep trying
Company: TrueAccord Corp.
State: PA

Complaint narrative:
In XXXX I sued XXXX internet. I instantly went with XXXX the same day I canceled with viasat. There service did not work and was so slow you could not use it. So I canceled it same day. I went with fairytale and started a lawsuit against them. They illegally tried to steal money from my bank. More then XXXX at that time. I was able to prevent there fraud. So I filed a lawsuit due to fraud. They failed to respond to the lawsuit. It was then transferred to XXXX. They still refused to respond. There is no balance owed to them. They tried to scam me out of thousands and when I sued they ignored. I started being harassed by the XXXX XXXXXXXX true accord now in XXXX. I told them I do not want to be contacted. They are now emailing and harassing me via email for a debt that is not owed. I want all communication to stop as of now. XXXX had ignored my lawsuits and now have many XXXX XXXXXXXX constantly harssing me. The other reason I left XXXX is They directly had verbally treated to sue me for thousands of dollars. That company gets angry very fast as you speak to them. 
Directly stated they will pull money from my bank if they felt like it. 



Hi I just moved into a new home.I started XXXX XXXX XXXX days agao and cancled on the same day.Called another internet XXXX and got new internet same day started with XXXX XXXX called XXXX to cancle same day due to the fact I could not use there service.They sent me a bill for XXXX not using there service.This just happened last week.I could not use there internet an went to XXXX same day.Calle dthem they threated to illegally take money from my bank in amount XXXX disconnection fee AMOUNT EXPLANATION : Direct threats to me to illegally steal from my bank.They harassed and frightened me.I was forced to change my bank due to this because its fraud and abuse..My bank told me to contact a attorney.So I am contacting you for help.I dont like to be threatened.It is illeal and against the law. 

XX/XX/XXXX, XXXX started service and cancled same day. 
Your statement is ready! 
Hi XXXX, Your XXXX XXXX statement is ready to view on My XXXX. Your payment method on file will process in 10 days so please make sure we have a current payment method on file. 
XXXX summary for XXXX Account Number : XXXX Total amount to process : {$360.00} XXXX XXXX new biill. for internet service. 
Total amount due : {$80.00} XXXX by : XX/XX/XXXX Visit My XXXX to view recent payments or adjustments. 


They stated there internet was XXXX have a daughter in school.Wecould not open the web page.We also notice the usage was at XXXX when he installed service and it kept rising.We unpluged it and took it off.Verizon came same day installed service.I will not pay for fees for service disconnect.The service did not work.We turned it off XXXX also threatened to keep service active for another billing cycle.So they can add more fees illegally.Not only did they violate the laws.They threated to illegally take money from my bank.I was threated by this company.It has not been 30 days to make claims to extra fee.It was XXXX day and we turned off equipment.Called XXXX XXXX day we had fast internet and my child went to XXXX XXXX XXXX XXXX a statement to me That I gave them my card info and they can bill me what ever fees they want bcause they have my card info.I now have changed that number and do not Auth XXXX to use it.That has been removed.They no longer have rights to use my card.I will file a fraud complaint with Ftc, Cfpb XXXX Attorney General and Police if my money is taken and not refunded.So I am seeking XXXX For threats and illegall collenection and for all the info I have sent. 









On Saturday, XX/XX/XXXX, XXXX XXXX reacts XXXX wrote : Hi I just moved into a new home.I started XXXX XXXX XXXX days agao and cancled on the same day.Called another internet XXXX and got new internet same day started with XXXX XXXX called XXXX to cancle same day due to the fact I could not use there service.They sent me a bill for XXXX not using there service.This just happened last week.I could not use there internet an went to XXXX same XXXX dthem they threated to illegally take money from my bank in amount XXXX disconnection fee Direct threats to me to illegally steal from my bank.They harassed and frightened XXXX was forced to change my bank due to this because its fraud and abuse..My bank told me to contact a attorney.So I am contacting you for XXXX XXXX like to be threatened.It is illeal and against the law.

Company response to consumer: Closed with explanation