Consumer complaint received 2024-02-24 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Spring Oaks Capital, LLC
State: IL

Complaint narrative:
This is my final complaint before my intentions to sue this company. Spring oaks refuses to remove themselves from reporting on my consumer report. This evidence will be used in the court of law if they do no conform They keep say they are accurately reporting which is a FALSE STATEMENT. They took it upon themselves to purchase a debt from XXXX. What they failed to realize is THEY DO NOT HAVE MY CORRECT ADDRESS TO HAVE EVEN SENT ME A PRIVACY OF INFORMATION. They are getting their information from third parties which have none mailable addresses. I am a private American so my information on those websites are obviously obsolete. 

Theyve already admitted they never sent a CLEAR and CONSPICUOUS notice of their PRIVACY POLICIES and PRACTICES. Which Ive attached to this complaint 16 CFR 313.4 - Initial privacy notice to consumers required.

313.4 Initial privacy notice to consumers required.

( a ) Initial notice requirement. You must provide a clear and conspicuous notice that accurately reflects your privacy policies and practices to : ( 1 ) Customer. An individual who becomes yo
ur customer, not later than when you establish a customer relationship, except as provided in paragraph ( e ) of this section; and ( 2 ) Consumer. A consumer, before you disclose any nonpublic personal information about the consumer to any nonaffiliated third party, if you make such a disclosure other than as authorized by 313.14 and 313.15.

15 U.S. Code 6802 - Obligations with respect to disclosures of information ( a ) Notice requirements Except as otherwise provided in this subchapter, a financial institution may not, directly or through any affiliate, disclose to a nonaffiliated third party any nonpublic personal information, unless such financial institution provides or has provided to the consumer a notice that complies with section 6803 of this title. ( b ) Opt out ( 1 ) In general A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unless ( A ) such financial institution clearly and conspicuously discloses to the consumer, in writing or in electronic form or other form permitted by the regulations prescribed under section 6804 of this title, that such information may be disclosed to such third party ; ( B ) the consumer is given the opportunity, before the time that such information is initially disclosed, to direct that such information not be disclosed to such third party ; and ( C ) the consumer is given an explanation of how the consumer can exercise that nondisclosure option.

They keep saying they are following the guidelines which is also another false statement. The United States codes are permant laws in the United States. They clearly read my consumer report DOES NOT INCLUDE TRANSACTIONS OR EXPERIENCES BETWEEN THE CONSUMER AND THE PERSON MAKING THE REPORT. They are reporting my experience with another company and my transactions.

15 U.S. Code 1681a ( 2 ) Exclusions.Except as provided in paragraph ( 3 ), the term consumer report does not include ( A ) subject to section 1681s3 of this title, any ( i ) report containing information solely as to transactions or experiences between the consumer and the person making the report ; ( ii ) communication of that information among persons related by common ownership or affiliated by corporate control ; They themselves admitted they never sent a form to opt out. They only sent information regarding the debt. And again it was to a none mailable address they have from 2022.

16 CFR 313.7 - Form of opt out notice to consumers ; opt out methods.

313.7 Form of opt out notice to consumers ; opt out methods.

( a ) ( 1 ) Form of opt out notice. If you are required to provide an opt out notice under 313.10 ( a ), you must provide a clear and conspicuous notice to each of your consumers that accurately explains the right to opt out under that section. The notice must state : ( i ) That you disclose or reserve the right to disclose nonpublic personal information about your consumer to a nonaffiliated third party ; ( ii ) That the consumer has the right to opt out of that disclosure; and ( iii ) A reasonable means by which the consumer may exercise the opt out right.

Company response to consumer: Closed with explanation