Consumer complaint received 2025-03-12 00:00:00
Product: Debt collection — Rental debt
Issue: False statements or representation — Attempted to collect wrong amount
Company: Law Office of Brett M. Borland, P.C.
State: FL

Complaint narrative:
On XX/XX/XXXX, My husband and I signed a lease to rent an apartment at XXXX XXXX. During the time of signing the XXXX being used to signed the lease and the office internet was having issues and we could not complete the signing of the lease. The company proceeded to give us the key any way. I reached out to XXXX XXXX, then XXXX XXXX via email to ask him to allow us to continue signing the lease. He told us not to worry about it. 
On or about XXXX, XXXX, XXXX we informed XXXX XXXX The XXXX at the time that we would like to break the lease XXXX month and she stated that we could be billed for the final month. I thought that was doable and had no knowledge of the " liquidated damages clause '' in the contract. You will see that on the contract the addendum is supposedly docusigned by me and not my husband. Furthermore, it is not initialed by anyone. The rent for XXXX was already paid. The apartment was turned in and XXXX $ XXXX due in order to complete the contract. 
I reached out to the corporate department several times to pay off the balance but never received a return call. When I finally pushed harder I was told that it is in collections. 
I have spoken to XXXX XXXX at the Law Office of Brett M. Borland who stated that the balance owed is as followed. : Final Pest Control XXXX ( {$7.00} ) Final Sewer XXXX ( {$61.00} ) Final Storm Water. XXXX ( {$4.00} ) Final Trash XXXX ( {$14.00} ) Final Water XXXX ( {$33.00} ) Final Water heating XXXX ( {$11.00} ) Final Sewer adminfee XXXX. ( {$16.00} ) Late Charge ( {$120.00} ) Liability Protection ( {$10.00} ) Liquidated Damages ( {$4400.00} ) Pest Control ( {$5.00} ) Pet Rent ( {$25.00} ) ( I had requested several months earlier ot have this removed as I had not dog ) PR XXXX ( {$50.00} ) PR XXXX ( {$50.00} ) PR XXXX ( {$25.00} ) Rent ( {$2100.00} ) Sewer XXXX ( XXXX ) Storm Water XXXX ( {$3.00} ) Stove Top Refinish XXXX ( {$50.00} ) Trash Fee XXXX ( {$10.00} ) Water XXXX ( {$29.00} ) Water Heating XXXX ( {$8.00} ) Water/Sewer Admin Fee XXXX ( {$7.00} ) Balance at move out {$7100.00} THis is excessive. XXXX. I did not agree to the liquidated damages and therefore should only be liable for the month rent of {$2100.00} and ( XXXX ) if we were to assume I agreed to the liquidated damagesm then I should only be liable for the {$4400.00} in which XXXX XXXX XXXX paid XXXX XXXX the sum of {$2600.00} leaving me a balance of {$1700.00} which I would gladly pay or pay a settled amount as offered in XXXX office of XXXX XXXX letters. 
I have called both Law office of Brett Borland and Cortland and they have both been unprofessional and grotesque refusing to hear my reasoning. XXXX XXXX ( XXXX agent ) and XXXX at XXXX XXXX stated that they reserve the right to charge the rend for XXXX and the Liquidated damages. I requested to speak to the attorney at the Law office of Brett and Borland and XXXX XXXX said I would never be able to speak to their attorney. 
I am seeking help in this matter to get a correct due amount as this is barring me from getting my financial aid for XXXX school and acquiring a home to live. 
The other charges are bogus as we paid water which included water sewage etc.. to XXXX ) THank you

Company response to consumer: Closed with explanation