Consumer complaint received 2025-01-03 00:00:00
Product: Student loan — Private student loan
Issue: Dealing with your lender or servicer — Trouble with how payments are being handled
Company: MOHELA
State: MD

Complaint narrative:
Request for Assistance with Student Loan Forgiveness I am writing to seek your assistance regarding my student loans taken out for my education at The International Culinary Center ( formerly known as The XXXX XXXX XXXX ). I believe my situation warrants a review for loan forgiveness due to misleading practices by the institution. 

Background In 2008, I borrowed {$38000.00} to attend this program, enticed by promises from the schools website and administrators that I would secure a top culinary job shortly after graduation. To pursue this opportunity, I made significant personal sacrifices : - School Misconduct : Again, The institution I attended has been sued for miscommunication and false advertising regarding its programs. Documentation supporting these claims is available, demonstrating the misleading nature of the school 's promises.

- Financial Sacrifices : I sold my car and worked multiple jobs while living in New York, incurring substantial rent costs.

- Health Struggles : I faced health issues without medical support due to financial constraints.

- Emotional Stress : The pressure of these sacrifices weighed heavily on me, all in hopes of achieving the promised career success.

Unfortunately, the reality did not align with the school 's assurances. The majority of my peers and I found it exceedingly difficult to secure the high-paying culinary jobs we were led to believe awaited us upon graduation. 

Previous Actions Taken I submitted a School Misconduct application to XXXX ( now Mohela ), providing evidence of these misleading claims. However, my request for relief was denied. 

Request for Assistance Given my experience and the findings of a class action lawsuit against The XXXX XXXX XXXX and the Department XXXX XXXX classification of the institution as financially irresponsible, I respectfully request your assistance in facilitating the forgiveness of my student loans. Also, Mohela just denied the application less than 3 months after acquiring XXXX. The Mohela website does not work properly, I've tried to submit documents and can't log in to do that. I was on hold for over an hour with no answer so I'm surprised they can deny a claim when they haven't finished setting up the proper infrastructure to take any documents or answer calls. 

Given the significant impact this situation has had on my life, I am requesting the following : 1. Forgiveness of my student loans : Due to the misleading practices of the for-profit college.

2. A full refund of any amounts paid : In light of the financial and emotional distress caused by relying on false promises. 

Furthermore, I have noticed that other applicants with similar situations have received relief, which raises concerns about the fairness and consistency of the evaluation process. 


I have substantial evidence supporting my claims, which I am prepared to share with your office. 

Thank you for your attention to this matter. I look forward to your support in resolving this issue.

Company response to consumer: Closed with explanation