Consumer complaint received 2024-07-03 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account status incorrect
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: FL

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, FL XXXX XXXX XXXX XX/XX/year> Consumer Financial Protection Bureau XXXX XXXX XXXX XXXX, IA XXXX Subject : Urgent Request for Deletion of Inaccurate Charge-Off Account by Transunion Dear Sir/Madam, I am writing to formally dispute the inaccurate reporting of a XXXX XXXX charge-off account on my credit report by Transunion. This dispute is based on my rights under the Fair Credit Reporting Act ( FCRA ), 15 USC 1681, and the Code of Federal Regulations, 12 CFR 1006.34 ( b ) ( 5 ). Details of Disputed Account : Creditor : XXXX XXXX Account Number : XXXX Type of Account : Charge-Off Violation of 12 CFR 1006.34 ( b ) ( 5 ) : According to 12 CFR 1006.34 ( b ) ( 5 ), debt collectors are required to provide : 1. Accurate and complete information about the debt, including the amount owed and the name of the creditor. 2. Clear and verifiable evidence substantiating the debt. Transunion has failed to comply with these requirements by verifying the XXXX XXXX charge-off account without providing the necessary evidence to substantiate its accuracy and completeness. This non-compliance with federal regulations undermines the integrity of my credit report. Dispute of Payment History Code : I am disputing the payment history code associated with this account, not the account status. While the account was indeed charged off, this was not the last payment status. The last payment status should have been " Closed '' ( CLS ), followed by ND ( No Data ) or NR ( Not Reported ). According to standard reporting practices, no information should be reported on a closed account with no activity. Requirements under the Fair Credit Reporting Act : Under 15 USC 1681i ( a ) ( 1 ) ( A ), the FCRA mandates that credit reporting agencies must : Conduct a reasonable reinvestigation to determine whether the disputed information is inaccurate. Delete the information if it can not be verified. Personal Impact of Inaccurate Reporting : The continued presence of this erroneous account, with an incorrect payment history code, has significantly impacted my creditworthiness. Due to this inaccurate reporting, I have faced denial of credit, higher interest rates, and overall damage to my financial reputation. This has caused undue stress and hardship, further underscoring the necessity for immediate correction. Request for Immediate Action : Given the clear violation of federal regulations and the significant personal impact, I am requesting the immediate removal of the inaccurate XXXX XXXX charge-off account from my credit report within 5 business days. Potential Consequences for Non-Compliance : Non-compliance with the FCRA and 12 CFR 1006.34 ( b ) ( 5 ) can result in enforcement actions and penalties. I am prepared to escalate this matter to ensure that my rights are protected and that Transunion adheres to the legal standards required. I urge the Consumer Financial Protection Bureau to take prompt action to investigate this matter and ensure XXXX 's compliance with the FCRA and 12 CFR 1006.34 ( b ) ( 5 ). The failure to provide proper validation and correct the payment history code necessitates immediate corrective measures to prevent further damage to my credit profile. Thank you for your prompt attention to this serious matter. I look forward to your swift action and confirmation of the removal of this erroneous account from my credit report. Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief