Consumer complaint received 2025-02-25 00:00:00
Product: Money transfer, virtual currency, or money service — International money transfer
Issue: Fraud or scam — 
Company: CITIBANK, N.A.
State: TX

Complaint narrative:
XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Account # XXXX Description of Misconduct I am filing this formal complaint against CITIBANK, N.A., not in its individual capacity but solely as Indenture Trustee ) and XXXX XXXX XXXX for XXXX in fraudulent debt collection, securities fraud, failure to honor negotiable instruments, breach of fiduciary duty, deceptive financial practices, and violations of multiple federal consumer protection laws. 1. Failure to Honor Perfected Security Interest & Securitization Fraud XXXX XXXX refuses to acknowledge my perfected security interest in the XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX ) despite a properly filed UCC-1 Financing Statement ( No. XXXX ) and UCC-3 Amendment Collateral Assignment on USPS Register Mail tracking XXXX XXXX, Delivered, Front Desk/Reception/Mail Room XX/XX/XXXX XXXX XXXX TX XXXX in the sum of XXXX XXXX XXXX XXXX Dollars ( {$120000.00} ) for accord and satisfaction of the Debtor XXXX XXXX XXXX. UCC-3 Financial Statement sent The Indenture Trustee failed to fulfill its fiduciary duty to facilitate this transaction in good faith, violating UCC Article 9 ( Secured Transactions ) and Section 315 ( b ) of the Trust Indenture Act of 1939. 2. Fraudulent Debt Assignment & Unlawful Collection Attempts XXXX XXXX wrongfully repossessed and sold a XXXX XXXX XXXX, despite the account showing a positive balance of {$12000.00} at the time of sale. Even after selling the vehicle, XXXX XXXX unlawfully transferred an alleged remaining balance to a third-party collector, violating 15 U.S. Code 1692e under the Fair Debt Collection Practices Act ( FDCPA ). This constitutes fraudulent conveyance and unlawful debt collection under 15 U.S. Code 1692f. 3. Securities Fraud & Misrepresentation of Securitized Assets XXXX XXXX has concealed material information regarding the securitization of my financial obligations, violating : SEC Rule 10b-5 ( 17 CFR 240.10b-5 ) Prohibits fraudulent misrepresentations in securities transactions. Securities Act of 1933, Section 17 ( a ) Prohibits fraudulent interstate transactions. Securities Exchange Act of 1934, 15 U.S. Code 78j Prohibits manipulative and deceptive financial devices. 4. Violation of the Bankruptcy Act & HJR 192 Under HJR 192 ( Public Law 73-10, 1933 ) and the Bankruptcy Act of 1933, all debts are required to be discharged via negotiable instruments rather than unlawfully reassigned or collected. XXXX XXXX failed to honor a valid negotiable instrument submitted for settlement, violating : UCC 3-104 Definition of a negotiable instrument. UCC 3-501 Obligation of parties to honor negotiable instruments upon presentment. UCC 3-603 Discharge of obligations through payment or tender. 5. Fair Credit Reporting Act ( FCRA ) Violations XXXX XXXX wrongfully reported false and misleading information to consumer reporting agencies, violating : 15 U.S. Code 1681s-2 Duty to report accurate information and correct errors. 15 U.S. Code 1681b Prohibition on unauthorized access and use of consumer reports. 6. Truth in Lending Act ( TILA ) Violations XXXX XXXX failed to disclose material terms of my financial agreements, violating : 15 U.S. Code 1605 Failure to properly disclose finance charges. 15 U.S. Code 1639 Unfair and deceptive lending practices. 7. Concealment of Proceeds from Primary & Secondary Markets & Insurance Policies Exeter Finance failed to disclose and return all proceeds from the securitization and resale of my financial instruments, violating : 15 U.S. Code 78j Securities fraud. SEC Rule 10b-5 Failure to disclose material facts in financial transactions. GAAP ( Generally Accepted Accounting Principles ) Failure to properly account for financial transactions. Insurance Fraud : Any insurance claims related to these transactions must be fully disclosed and refunded. Legal Basis for Complaint & Admissibility of Electronic Notice To support future enforcement actions, I reference the following : Federal Rules of Evidence FRE 803 ( 6 ) Business Records Exception, which establishes that electronic communications can serve as admissible evidence. FRE 902 ( 13 ) & ( 14 ) Certified Electronic Records, ensuring self-authentication of electronically stored information. Uniform Electronic Transactions Act ( UETA ) Recognizes electronic records and signatures as legally binding : UETA 8 Electronic records are valid and enforceable. UETA 9 Attribution and effect of electronic signatures. UETA 10 Electronic records are legally sent and received when properly addressed and accessible. UCC Provisions for Electronic Notice UCC 1-202 ( e ) Defines notice as received when it is duly sent and accessible ( including electronic notices ). UCC 2-204 Recognizes contracts formed electronically.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation