Consumer complaint received 2025-01-28 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: CREDIT ACCEPTANCE CORPORATION
State: TX

Complaint narrative:
XXXX XXXX XXXXXXXX XXXX XXXX XXXXXXXX, Tx, XXXX XXXX XXXX XXXX Consumer Financial Protection Bureau XXXX XXXX XXXX XXXX, IA XXXX Subject : Formal Dispute of Inaccurate Auto Loan on XXXX Credit Report Dear CFPB Representative, I am filing a formal dispute regarding an inaccurate and erroneous auto loan appearing on my XXXX credit report. The account in question contains multiple inaccuracies that violate the Fair Credit Reporting Act ( FCRA ), and I am requesting its immediate investigation and removal. Below are the details of the disputed account : Creditor Name : [ Lender Name, if available ] Account Number : [ Account Number, if available ] Date Opened : XX/XX/2022 Balance Reported : {$30000.00} Past Due Amount : {$30000.00} Status : Open, but listed as past due with no payments made Dispute Reasons : 1. Inaccurate Reporting of Payments : My credit report states that the first payment was never received. However, if this were the case, the lender should have never allowed the account to remain open. The fact that this account has been reported for multiple months without payments suggests possible fraudulent or improper reporting practices.

2. Balance Discrepancy and Past Due Inconsistency : The original balance is reported as {$20000.00}, yet the current balance is {$30000.00}, with a past-due amount of {$30000.00}. This suggests unlawful fees, inaccurate calculations, or improper loan servicing practices that violate federal reporting standards.

3. Failure to Validate the Debt : I have not received proper validation of this debt from the creditor, as required under the Fair Debt Collection Practices Act ( FDCPA ). If the lender can not provide verifiable proof of my contractual obligation, this account must be removed immediately.

4. Potential Violations of the FCRA : Under the FCRA ( 15 U.S.C. 1681 ), all information on my credit report must be accurate, complete, and verifiable. The inconsistencies on this account indicate non-compliance with this law. If XXXX and the lender can not substantiate these reported details with legitimate documentation, this account must be deleted from my credit report. 

Requested Action : I demand that the CFPB investigate this matter promptly and direct XXXX to remove this inaccurate auto loan from my credit report. Additionally, I request a written response with the findings of this investigation. 

Enclosed, I have attached a copy of my XXXX credit report highlighting the disputed account for reference. 

If this matter is not resolved within 30 days, I will escalate my complaint by pursuing legal remedies as allowed under the FCRA. 

I appreciate your immediate attention to this matter and look forward to a resolution. 

Sincerely, XXXX XXXX ( Attach copies of your credit report, any correspondence with the creditor, and any supporting documents to strengthen your case. ) This letter asserts my rights under the FCRA and FDCPA

Company response to consumer: Closed with explanation