Consumer complaint received 2024-04-14 00:00:00
Product: Debt collection — Other debt
Issue: Took or threatened to take negative or legal action — Threatened or suggested your credit would be damaged
Company: Aubrey Thrasher, LLC
State: IN

Complaint narrative:
In XXXX, XXXX, I received very strong email communication from Aubrey Thrasher , LLC, a collection firm who was representing XXXX XXXX for a business loan for my business, XXXX XXXX XXXX XXXX XXXX. Here is an example of XXXX of the many emails they sent. They had not ever called me, nor had they emailed me. I had already made payments on the debt, and had also reached out to their representative, XXXX XXXX, who instead chose to use personal insult against me, making fun of my vocabulary in emails, and claiming I was being uncooperative. I wasn't, and I was paying the debt as best I could. I paid the debt off, within the timeframe that was allowed in the the agreement they sent me. Here is XXXX XXXX 's email below :. 
" I am following up regarding the claim against you by our client, XXXX  XXXX XXXX, XXXX. The case was forwarded to begin litigation via our local attorney. If you have any intention of resolving the debt prior to the filing, please contact me immediately. If you have retained an attorney WHO WILL ACCEPT SUMONS, please have the attorney contact our office as soon as possible. 
This is an attempt to resolve your case prior to the actual filing of a lawsuit against you personally. Our office has made repeated attempts to resolve this issue with you via email and phone, to no avail. You assured our client that you would resolve this by a certain date, but you have been completely uncooperative. Before we start the litigation process, our client has asked that we extend a final opportunity to the defendants to resolve the case. Upon further research, we now understand that there are personal assets, as well as possible business assets to pursue upon obtaining a judgment. Our client has plead with us not to delay in the filing if you are continually unwilling to resolve the case. Please be advised as of this moment : do not remove, relocate, sell or otherwise obstruct the enforcement of our clients UCC lien against the assets of the business. 
Should you decide to settle the account in a lump sum, we will immediately forego the lawsuit being prepared against you and release the UCC Lien ( s ) on the business and its assets. If we do not hear from you, we will commence with litigation efforts against the business and guarantor in the County Magistrate or State Court, whichever is the appropriate venue. Please provide your decision as promptly as possible '' I then continued making payments directly to Aubrey Thrasher , LLC, and paid it off within the timeframe that was listed in our written agreement. They never sent me any proof that the debt was paid ( I have documentation of all payments ), nor did XXXX release any UCC filing. 

In XXXX of XXXX, I received an email from XXXX, claiming that I still owed the balance of {$4300.00}, and that if I didn't pay it, they would proceed with suit. Either XXXX XXXX never reported my payments to them, or XXXX is incredibly incompetent, but this debt has been paid in full, and XXXX and/or XXXX XXXX is required to release any UCC lien against my now defunct business.

Company response to consumer: Closed with explanation