Consumer complaint received 2024-08-29 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Experian Information Solutions Inc.
State: IL

Complaint narrative:
XX/XX/XXXX CFPB, I tried to go onto Experian 's website to dispute these items and have them correct them but they had the screen set so that there was no bar on the side so I could not scroll up or down and do so, here is a snapshot of it. I also tried using my arrow keys on my new computer and they would not work, so it was on their end. So now they can answer to you and make the changes. 

XXXX XXXX XXXX of errors on my Experian Credit Report it will not allow me to dispute. 

I only have one name XXXX XXXX XXXX my prior last name was XXXX. ( They have 4 names listed for me ) Names XXXX XXXX XXXX Name ID # XXXX XXXX XXXX Name ID # XXXX XXXX XXXX XXXX Name ID # XXXX XXXX XXXX XXXX Name ID # XXXX XXXX ) My phone number is NOT XXXX, it is now XXXX as I switched providers to get better service at a lower cost. 
Phone Numbers ( XXXX ) XXXX Cellular XXXX ) My employer is NO LONGER the State of IL XXXX I am XXXX. 
STATE OF XXXXXXXX XXXX XXXXXXXX IL, XXXX ) Because my phone number changed my Personal Statement and Fraud alert is now also NOT CORRECT! It should have the number XXXX for anyone to contact me. I also want to add further information to this statement and was not allowed to do so on your website, all of these things you are preventing me from doing, disputing incorrect information, updating my data, changing my statement, ALL are illegal and a breach of the FCRA!! Fix my phone number then remove this incorrect statement and add the correct one below it to my credit report. 

Incorrect Statement remove ; ID FRAUD VICTIM ALERT FRAUDULENT APPLICATIONS MAY BE SUBMITTED IN MY NAME OR MY IDENTITY MAY HAVE BEEN USED WITHOUT MY CONSENT TO FRAUDULENTLY OBTAIN GOODS OR SERVICES. DO NOT EXTEND CREDIT WITHOUT FIRST CONTACTING ME PERSONALLY AND VERIFYING ALL APPLICATION INFORMATION AT DAY XXXX OR EVENING. THIS VICTIM ALERT WILL BE MAINTAINED FOR SEVEN YEARS BEGINNING XXXX. 

Correct Statement add to my account and remove the incorrect one above and leave it on permanently! 
ID FRAUD VICTIM ALERT FRAUDULENT APPLICATIONS MAY BE SUBMITTED IN MY NAME OR MY IDENTITY MAY HAVE BEEN USED WITHOUT MY CONSENT TO FRAUDULENTLY OBTAIN GOODS OR SERVICES. DO NOT EXTEND CREDIT WITHOUT FIRST CONTACTING ME PERSONALLY AND VERIFYING ALL APPLICATION INFORMATION AT XXXX DAY OR NIGHT THIS VICTIM ALERT WILL BE MAINTAINED FOR SEVEN YEARS BEGINNING XXXX. Any late payments on my accounts as of XX/XX/XXXX are due to my being taken off work from the State of IL IXXXX by my XXXX XXXX XXXX XXXX XXXX with XXXX symptoms and I was not paid my XXXX, Short or long term XXXX so had no income for two years at all, so I made my payments as I could. I was not offered any help from the creditors listed here that are showing negative reviews at all, they just marked my accounts this way and most of the information they have listed is incorrect, these accounts are uncollectable as my income is now and will be forever protected. In addition to this the balances were inflated with massive interest charges and the amounts that are actually due are half or less, some of these accounts also do not look familiar and have never been verified by me. I have been hacked and had my PII stolen XXXX times since XXXX. 

XXXX ) XXXX XXXX Account is INCORRECT! Every other credit bureau shows it correctly paid in full in XX/XX/XXXX BUT YOU!! This account was NEVER CHARGED OFF!! It was only two payments past due and four months from being paid off and XXXX refused to work with me and threatened to repo it, so I went and bought a new XXXX and traded it in and they paid the note in full the same day!! XX/XX/XXXX is the payoff date and the car had NOT charged off!! Cars can not charge off until they are 120 days or more old, I know as I used to sell cars for XXXX XXXX XXXX in Co. These people are liars, it was still an active account when I paid them off, they changed this to illegally take a tax write off and I also used to work for the XXXX XXXX XXXX Treasury IRS and know what they are doing, they wanted to repo the car right before I paid it off as it was still like new, XXXX years old with only XXXX XXXX after they ripped me off for XXXX years and gouged me for interest and fees, people are complaining on the internet of them doing the same to them! 
XXXX XXXX XXXX Potentially Negative Account Info Account Name XXXX XXXX XXXX Account Number XXXX Account Type Auto Loan Responsibility Individual Date Opened XX/XX/XXXX Status Paid, Closed. {$5900.00} written off. 
Status Updated XX/XX/XXXX Balance - Balance Updated - Recent Payment as of XX/XX/XXXX Monthly Payment - Original Balance {$25000.00} Highest Balance - Terms 54 Months Payment History XXXX XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX XXXX CO XXXX XXXX CO XXXX CO XXXX XXXX XXXX ND XXXX ND ND XXXX ND XXXX ND XX/XX/XXXX ND Current / Terms met XXXX Past due 30 days XXXX Past due 60 days XXXX Past due 90 days CO Charge off ND No data for this period Payment history guide Charge Off as of XX/XX/XXXX, XX/XX/XXXX, XXXX XXXX 90 days past due as of XX/XX/XXXX, XXXX XXXX 60 days past due as of XXXX XXXX XXXX days past due as of XX/XX/XXXX, XXXX XXXX, XX/XX/XXXX XXXX ) These XXXX accounts do not look familiar to me and as stated I have been hacked 20 times since XXXX and just got hacked again in the XXXX XXXX breach, and these accounts have never been verified with me as mine. I am not paying any of them and as stated my income is protected from now going forward. I won't be returning to work. 
I am disputing these accounts and asking for them to be removed, it is illegal to report accounts that are not verified and it is not verifying if only the business agrees they are mine when they are not. If I tell you an account is not mine, that means it is not mine. You only seem to want to take the businesses word for things and to try to make the people look bad anyway you can. I can and will sue you if you do not remove these accounts that are not verified. 
Three unfamiliar and unverified debts ; XXXX Potentially Negative Account Info Account Name XXXX Account Number XXXX Account Type Charge Card Responsibility Individual Date Opened XX/XX/XXXX Status Account charged off. {$1600.00} written off. {$1600.00} past due as of XX/XX/XXXX. 
Status Updated XX/XX/XXXX Balance {$1600.00} Balance Updated XX/XX/XXXX Recent Payment - Monthly Payment - Credit Limit {$1000.00} Highest Balance {$1600.00} Terms - On Record Until XX/XX/XXXX Payment History XXXX XXXX CO XXXX XXXX CO XXXX XXXX CO XXXX XXXX CO XXXX XXXX XXXX CO CO XXXX XXXX CO CO XXXX CO CO XXXX CO CO XXXX CO XXXX CO XXXX CO XXXX XXXX CO XXXX Current / Terms met XXXX Past due 30 days XXXX Past due 60 days XXXX Past due 90 days XXXX Past due 120 days XXXX Past due 150 days XXXX Past due 180 days CO Charge off Payment history guide Charge Off as of XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XXXX XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX to XXXX XXXX 180 days past due as of XXXX XXXX 150 days past due as of XXXX XXXX  120 days past due as of XXXX XXXX 90 days past due as of XXXX XXXX 60 days past due as of XX/XX/XXXX, XXXX XXXX 30 days past due as of XX/XX/XXXX, XXXX XXXX This account is scheduled to continue on record until XX/XX/XXXX. 
Balance Histories Date Balance Scheduled Payment Paid XX/XX/XXXX {$1600.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$1600.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$1600.00} {$0.00} {$0.00} on XX/XX/XXXX XXXX XXXX {$1600.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$1600.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$1600.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$1600.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$1600.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$1600.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$1600.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$1600.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$1600.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$1600.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$1600.00} {$0.00} {$0.00} on XX/XX/XXXX XXXX XXXX {$1500.00} {$96.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$1500.00} {$94.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$1400.00} {$88.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$1300.00} {$88.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$1200.00} {$85.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$1200.00} {$82.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$1100.00} {$43.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$1200.00} {$43.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$1300.00} {$85.00} {$0.00} on XX/XX/XXXX Additional XXXX XX/XX/XXXX and XX/XX/XXXX, your credit limit/high balance was {$1000.00} Contact Info Address XXXX XXXX XXXXXXXX, XXXX XXXX SD XXXX Phone Number ( XXXX ) XXXX Comment Current : Completed investigation of FCRA dispute - consumer disagrees. 
Account closed at credit grantor 's request. 
Previous : Account closed at credit grantor 's request. 
XX/XX/XXXX to XX/XX/XXXX Completed investigation of FCRA dispute - consumer disagrees. 
XX/XX/XXXX to XX/XX/XXXX, XX/XX/XXXX to XX/XX/XXXX Reinvestigation Info This item remained unchanged from our processing of your dispute in XX/XX/XXXX. 

XXXX Potentially Negative Account Info Account Name XXXX Account XXXX XXXX Account Type Charge Card Responsibility Individual Date Opened XX/XX/XXXX Status Account charged off. {$2500.00} written off. {$2200.00} past due as of XX/XX/XXXX. 
Status Updated XX/XX/XXXX Balance {$2200.00} Balance Updated XX/XX/XXXX Recent Payment {$350.00} as of XX/XX/XXXX Monthly Payment - Credit Limit {$1500.00} Highest Balance {$2500.00} Terms - On Record Until XX/XX/XXXX Payment History XXXX XXXX CO CO XXXX CO CO XXXX XXXX CO XXXX XXXX CO XXXX XXXX CO CO XXXX CO CO XXXX CO CO XXXX CO CO XXXX CO CO XXXX CO CO XXXX CO CO XXXX CO CO Current / Terms met XXXX Past due 30 days XXXX Past due 60 days XXXX Past due 90 days CO Charge off Payment history guide Charge Off as of XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XXXX XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XXXX XXXX 90 days past due as of XXXX XXXX 60 days past due as of XXXX XXXX 30 days past due as of XX/XX/XXXX This account is scheduled to continue on record until XX/XX/XXXX. 
Contact Info Address XXXX XXXX XXXXXXXX, XXXX WI XXXX Phone Number ( XXXX ) XXXX Comment Current : Account previously in dispute - investigation complete, reported by data furnisher Previous : Account previously in dispute - investigation complete, reported by data furnisher XXXX XXXX to XX/XX/XXXX Reinvestigation Info This item was updated from our processing of your dispute in XX/XX/XXXX. 
XXXX XXXX Potentially Negative Account Info Account Name XXXX XXXX Account Number XXXX Account Type Secured Loan Responsibility Individual Date Opened XX/XX/XXXX Status Account charged off. {$5600.00} written off. {$8700.00} past due as of XX/XX/XXXX. 
Status Updated XX/XX/XXXX Balance {$8700.00} Balance Updated XX/XX/XXXX Recent Payment - Monthly Payment - Original Balance {$6800.00} Highest Balance - Terms 25 Months On Record Until XX/XX/XXXX Payment History XXXX XXXX CO XXXX XXXX XXXX CO CO XXXX XXXX CO CO XXXX XXXX CO CO XXXX XXXX CO CO XXXX XXXX CO CO XXXX CO CO XXXX CO XXXX CO XXXX XXXX CO XXXX XXXX CO XXXX XXXX CO XXXX XXXX Current / Terms met XXXX Past due 30 days XXXX Past due 60 days XXXX Past due 90 days XXXX Past due 120 days XXXX Past due 150 days CO Charge off Payment history guide Charge Off as of XX/XX/XXXX to XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XXXX XXXX, XX/XX/XXXXXXXX XXXX XXXX  150 days past due as of XXXX XXXX 120 days past due as of XX/XX/XXXX, XX/XX/XXXX, XXXX XXXX 90 days past due as of XX/XX/XXXX, XX/XX/XXXXXXXX XXXX XXXX 60 days past due as of XX/XX/XXXXXXXX XXXX XXXX 30 days past due as of XX/XX/XXXX, XX/XX/XXXX This account is scheduled to continue on record until XX/XX/XXXX. 
Balance Histories Date Balance Scheduled Payment Paid XX/XX/XXXX {$8600.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$8400.00} {$0.00} {$0.00} on XX/XX/XXXX XXXX XXXX {$8200.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$8100.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$7900.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$7700.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$7600.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$7400.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$7200.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$7100.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$6900.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$6700.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$6500.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$6300.00} {$0.00} {$0.00} on XX/XX/XXXX XXXX XXXX {$6100.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$5900.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$5700.00} {$0.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$5600.00} {$390.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$5500.00} {$390.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$5400.00} {$390.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$5300.00} {$390.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$5200.00} {$390.00} {$0.00} on XX/XX/XXXX XX/XX/XXXX {$5000.00} {$390.00} {$0.00} on XX/XX/XXXX Additional infoThe original amount of this account was {$6800.00} Contact Info Address XXXX XXXX XXXXXXXX XXXX XXXX XXXX MD XXXX Phone Number ( XXXX ) XXXX Reinvestigation Info This item was updated from our processing of your dispute in XX/XX/XXXX. 
After ALL corrections are made, mail me a copy of the corrected credit report and I do NOT want my complaint closed until someone verifies with me that it is okay to close it and all has been corrected. 
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, IL XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation