Consumer complaint received 2025-05-06 00:00:00
Product: Mortgage — FHA mortgage
Issue: Closing on a mortgage — Delays with the closing process
Company: LD Holdings Group, LLC
State: ME

Complaint narrative:
I am in the process of buying a XXXX home in baileyville on conditions i sell my home for XXXX. We entered this escrow XX/XX/XXXX and were suppose to close XX/XX/XXXX, after trying to get a appraisal done in rural maine and suggesting local appraisers we were told it had to be a loan depot approved appraiser. After the appraisal we were told the home was worth XXXX and had a few conditions ( some which included a utility building valued at XXXX dollars ) I took the loss and spent over XXXX dollars to meet all the requirements to close, by using a local XXXX. Our closing was pushed to XX/XX/XXXX, the XXXX came back to check the conditions which he signed off on and was happy with the repairs, he also marked that it meets FHA requirements and is structurally sound. Our closing got pushed to XX/XX/XXXX, i was told once underwriting reviewed and the appraisal was signed off we were good to close. After receiving a couple more conditions involving insurance we met the requirements and was pushed to XX/XX/XXXX. My buyer received a closing disclosure and signed, which was almost immediately put on hold, underwriting was asking for a foundation report on a addition ( i had a minor subpump hose leak ) which was professionally fixed and signed off by the appraiser already. The contractor invoices were sent to the portal. When explaining to my sr account manager that this addition sits on stilts and has no foundation i was met with we need a foundation inspection period frustrated i was going to cancel both escrows, as I can not get a foundation inspection on something that does not have a foundation, and Ive already jumped to meet all required needs and have extended these escrows a lot already provided numerous invoices or documents. I was contacted by the processing manager, to hold off on backing out and see what she can do, she got the foundation inspection bypassed but was asking for permits on the addition, my town does not permit permits if you do not live on the shoreline, which I went to the town and got a stamped document saying just that for proof, since then I was told that our escrows are sent to upper management to see if we can move on as is, Ive had the addition inspected by a local contractor which it passed and provided documents to my portal, Its been over a week and I keep getting the same reply ill check with upper management to see if we can move on as is. Now we are pushed to XX/XX/XXXX to close but they cant tell me if were actually closing or not my buyer has signed her second closing disclosure and it looks like we will be forced to extend again. I cant even get a explanation of why they need permits all of a sudden. This has been extremely stressful as my 30 day escrow is coming close to 90 days and is risking both deals to fall through now. Ive called several times also my realtor has numerous times with no answer or call backs. Empty promises on theyll update us. With no sign of urgency. Not to mention im selling this home to my sister, her grandfather built this home, shes a first time home buyer, and has barely been keep in the loop at all. She very much wants this home as is and has eagerly been waiting and is truly upset with this situation.

Company response to consumer: Closed with explanation