Consumer complaint received 2026-06-01 00:00:00
Product: Debt collection — Credit card debt
Issue: Took or threatened to take negative or legal action — Seized or attempted to seize your property
Company: WELLS FARGO & COMPANY
State: NJ

Complaint narrative:
I sent the following to Wells Fargo : I am writing to formally dispute an unauthorized transaction involving the withdrawal of funds from my checking account ending in XXXX to pay off a business credit card account ending in XXXX, that was already closed and charged off last year .This action was taken without my authorization and in violation of the Truth in Lending Act ( TILA ), as well as any applicable state laws governing unfair or deceptive banking practices. On XX/XX/year>, I discovered my account which shouldve have $ XXXX {$14000.00} in it, was depleted overnight and was showing only {$1000.00}. After calling in rage and desperation, I was informed by XXXX in your XXXX Collections department, that Wells Fargo took the action of appropriating over {$12000.00} from my personal checking account to pay the balance on the credit card that in her own words, was closed and charged off about XXXX months prior. Again, Wells Fargo criminally stole from my checking account to satisfy a debt on the credit card, which was previously closed and charged off. I did not authorize this transfer, nor was I properly notified in advance. === Instead of responding to my complaint as outlined, they sent a letter saying they completed processing my claim of fraudulent activity on my credit card ending in XXXX, but I never ever submitted a fraud complaint, which means they completed fraud by illegally creating a fake claim on my behalf. After I raised a second complaint, they all of a sudden I received a letter saying they were suing me for the balance of the same card for which they created the fake claim of fraud on my behalf against my authorization. The letter I'm attaching outlines the disturbing pattern of repeatedly violating my consumer rights. They've gone so far as doubling down on their claim that they don't have to abide by Truth in Lending Act ( 15 U.S.C. 1601 et seq. ). I went on to inform them that if they did not rectify this violation of my consumer rights, that it would put me in a unrecoverable financial crisis, which included me not being able to make timely payments on my other bank credit lines. More importantly at the time of this complaint, I'm still fighting to fend off the IRS and keep my property out of foreclosure, as the direct result of Wells Fargo illegally taking the funds from my personal checking account, after telling me that I had a deadline to pay on the business credit card to where I " wont be able to make any payments after because it would be charged off ''. I've enclosed a detailed letter but here is a snapshot of the clear violations that Wells Fargo purposely choose to ignore in my previous complaint : Legal Violations : 1. Electronic Fund Transfer Act ( EFTA ), 15 U.S.C. 1693 et seq. : o Unauthorized debits from a personal bank account without consent are strictly prohibited. 2. FCRA & Gramm-Leach-Bliley Act : o Improper commingling of personal and business account information and actions without consent may violate financial privacy protections. 3. Common Law & State Statutes Against Conversion and Breach of Contract : o The act of unilaterally seizing funds from a personal checking account to cover a separate business debt especially after charge-off may constitute conversion ( unauthorized taking of property ) and breach of banking agreements. 4. UDAAP ( Dodd-Frank Act ) : o Taking funds from a personal account without consent for a previously charged-off debt constitutes a deceptive and abusive practice.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation