Consumer complaint received 2025-06-18 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: CA

Complaint narrative:
XX/XX/year>, To whom it may concern, I am filing a formal dispute regarding TransUnion mishandling of my prior disputes and their Failure to comply with the requirements of the FAIR CREDIT REPORTING ACT ( FCRA ) And the CONSUMER FINANCIAL PROTECTION ACT ( CFPA ). The CFPB 'S recent lawsuit highlights systemic issues with TransUnion handling of consumer disputes, which are directly relevant to my experience. I previously disputed the following information on my TransUnion report that i will display later, despite submitting evidence to support my dispute, TransUnion failed to conduct a proper Investigation. Specifically : 1 ). Sham Investigations : TransUnion failed to convey the full details and supporting documentation of my dispute to the data furnisher. Instead, they appear to have accepted the furnisher 's response without question, even though it contradicted the evidence I provided. 2 ). Failure to Provide Investigation Results : The response i received from TransUnion was vague, confusing, and did not provide specific details of their Investigation or evidence supporting their decision.3 ). Potential Improper Reinsertion of Inaccurate Information : I am concerned that TransUnion may have improperly reinserted information I previously disputed and believed to be corrected. TransUnion actions appear to violate the following : FCRA 1681i ( a ) : Failure to conduct reasonable investigations of disputed information. FCRA 1681I ( 5 ) ( B ) : Improper reinsertion of previously deleted information without proper notice. CFPA Prohibitions : Engaging in unfair acts or practice by failing to ensure accurate investigations and providing misleading or ambiguous responses to consumers. 1 ). Reinvestigate the disputed Information : Conduct a proper and thorough investigation of the disputed account and provide detailed results of your findings.2 ). Remove Inaccurate or Unverifiable Information : If TransUnion or the furnisher can not verify the disputed account with evidence, delete it from my credit report immediately.3 ). Provide Investigation Details : Share all documentation you used to verify the disputed account, including records from the data furnisher.4 ). Ensure Compliance with the Law : Prevent improper reinsertion of any previously disputed or deleted information. If TransUnion can not provide adequate documentation or results of a legitimate investigation, I will escalate this matter further by filing complaints with the Consumer Financial Protection Bureau ( CFPB ) and considering legal action under the FCRA and XXXX XXXX XXXX XXXX XXXX  XXXX # XXXX  # XXXX personal info : XXXX XXXXXXXX XXXX XXXX XXXX XXXXCA XXXX, XXXX XXXX XXXXXXXX XXXX XXXXXXXX, CA XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXXXXXXXXXX XXXX XXXX XXXX # XXXX I look forward to receiving a response within 30 days, as required under the FCRA Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief