Consumer complaint received 2015-11-08 00:00:00
Product: Credit reporting — 
Issue: Incorrect information on credit report — Reinserted previously deleted info
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: IL

Complaint narrative:
I am writing to file a Complaint that the following information that XXXX Transunion and XXXX have on my credit report1 ) XXXX has re added this account back to my credit report XXXX XXXX XXXX XXXX XXXX, XXXX- Showing that it was past due for 30 Days only once back in XX/XX/XXXX and no payment history after that - this account is showing as a positive account on my XXXX and Transunion account -- I HAVE TALKED TO EQUIFAX ON GETTING THIS DELETED AND RESOLVED IN THE PAST AND IT WAS DELETED AND KNOW IS BACK AGAIN ON MY XXXX REPORT ONLY ... 

2 ) XXXX XXXX TransunionXXXX XXXX Credit Card charge off account - settled in fullBack in XX/XX/XXXX during the purchasing of my house there was a Charge off Account on my credit report from XXXX XXXX Account Ending in XXXX that was settledMy Broker from XXXX XXXX / XXXX XXXX and me Contacted XXXX - to see whether it was settle or not- we did - and they even got a hold of XXXX XXXX - and they ( XXXX XXXX ) stated that I had satisfied the debt - XXXX representative stated that he would consider making a goodwill adjustment to the credit reporting bureaus on our closed accounts and agreed to have this charge of deleted of my Credit Report as well as inform the other XXXX major Credit REPORTING AGENCIES TO REMOVED THIS CHARGE OFF - XXXX -Did there part however is still showing on my Credit report from Transunion and XXXX3 ) XXXX Transunion XXXX I 'm distressed that the XXXX major Credit burrow have included the below information in my credit profile as derogatoryXXXX XXXX XXXX XXXX -This item is inaccurate because for one me and my Brother went to XXXX XXXX back and opened an account WITH THE BANK So that the mortgage payment can be taken out automatically. They never send me out monthly statements - and when I received the phone call that the Payment was missed I advised the representative about my auto pay - she said she dint know what had happened and assured me that this was not going to affect my credit. I dont understand why there is a derogatory mark again for XX/XX/XXXX on my XXXX, Transunion ... but nothing on my XXXX -- - I 'm beyond XXXX ) Transunion - XXXX XXXX -XXXX XXXX Card ending in XXXX When I pulled my credit report, and discovered that a late payment was reported on XX/XX/XXXX And XX/XX/XXXXDuring that time, I Was going through a financial Hardship - I had spoken to XXXX XXXX -- and they placed me on hardship plan - I was advised that this was not going to affect my credit report - which it did - they advised me to contact and dispute the information with the XXXX major Credit Burrows XXXX Witch I Did -I realize I made a mistake in falling behind, but up until that point, my payment history with them had been spotless. When I was able to get back on my feet, I quickly resumed paying my Bills and you can see that - let me reinstate - XXXX XXXX Assured me that this was not going to affect my credit. 
I ' would be extremely grateful if you could please look into my complaintI am very distressed that The XXXX Mayor Credit have included that information in my credit profile due to its damaging effects on my good credit standing.- And they have made no effort to help me get this resolved As you are no doubt aware, credit reporting laws ensure that bureaus report only accurate credit information. No doubt the inclusion of this inaccurate information is a mistake on the reporting creditor 's part. Because of the mistakes on my credit report, I have been wrongfully denied credit recently which was highly embarrassing and has negatively impacted my lifestyle.

Company public response: Company chooses not to provide a public response
Company response to consumer: Closed with explanation