Consumer complaint received 2026-03-29 00:00:00
Product: Debt collection — Rental debt
Issue: Written notification about debt — Didn't receive enough information to verify debt
Company: Perry Law Office, P.C.
State: IN

Complaint narrative:
SUPPORTING STATEMENT OF FACTS AND EXHIBITS Regarding : Debt Collection Activity Perry Law Office , P.C . and XXXX XXXX XXXX XXXX, XXXX I am submitting this statement in connection with my complaint regarding debt collection activity conducted without proper validation, communication, or verified service. On or about XX/XX/XXXX, I contacted the Perry Law Office by telephone after receiving a communication regarding the alleged debt. During that call, which lasted approximately XXXX minutes, I disputed the debt and requested clarification, as the information provided did not include a clear breakdown or validation of the amount claimed. I was informed that the matter would be reviewed and that I would be contacted further. After receiving no follow-up, I sent written communications on XX/XX/XXXX, and XX/XX/XXXX ( Exhibit XXXX ) requesting clarification and a response. No reply was ever received. Despite the absence of any response or validation, a claim was filed and collection activity continued, supported by an affidavit of debt, as reflected in Exhibit XXXX. Subsequently, on or about XX/XX/XXXX, I received an attorney solicitation ( Exhibit XXXX ), which was the first indication that legal action may have been initiated. Despite this, I still did not receive proper service or direct notice of the case. Collection activity and notices were sent to a prior address where I no longer resided, as shown in Exhibit XXXX XXXX did not receive these notices at the time they were sent. Court records reflect that service was attempted but not completed, including a failed service attempt due to an address not being located in XX/XX/XXXX, followed by a return of service marked not served on or about XX/XX/XXXX ( Exhibit XXXX and Exhibit XXXX ). I did not receive any formal documentation related to the lawsuit itself until approximately XX/XX/XXXX, when materials appeared in my mailbox without an envelope or identifying information. The case file provided to me appears incomplete and not organized in a manner that reflects a clear or accurate record of events. It does not include documents I know were presented or exist, including correspondence relevant to my defense. This complaint is submitted in good faith to request review of the collection practices described above, including failure to provide validation, failure to respond to communication, and continuation of collection activity without confirmed notice or proper service. Requested Resolution : I respectfully request that this matter be formally reviewed for compliance with applicable debt collection laws and consumer protection standards. I request that inaccurate or unsupported reporting or collection activity be corrected or withdrawn, and that the entities involved be held accountable for any violations identified. Additional documentation, including certified mailing records, is available upon request. Exhibits : Exhibit A Email communications dated XX/XX/XXXX and XX/XX/XXXX Exhibit XXXX Statement of Claim and Affidavit of Debt ( XXXX pages ) Exhibit XXXX Final Notice sent to prior address Exhibit XXXX Sheriff confirmation of failed service Exhibit XXXX Attorney Solicitation dated XX/XX/XXXX I affirm that the above statements are true and correct to the best of my knowledge. Sincerely, XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation