Consumer complaint received 2025-06-23 00:00:00
Product: Debt collection — I do not know
Issue: Electronic communications — Frequent or repeated messages
Company: DSR HOLDINGS GROUP, LLC
State: KS

Complaint narrative:
On Monday, XX/XX/year>XXXX  at XXXXXXXX XXXX  I received the following text message : " XXXX XXXX, this is XXXX from DSR. We are trying to verify location information and contact information. This is our first attempt to locate you. Please contact us as soon as possible. Reply XXXX to cease XXXX " XXXX '' to XXXX XXXX. 
I resonded telling them not to text this number anymore but to mail the information if they feel this is the correct person at the last known address. 
Tuesday XX/XX/year>XXXX  at XXXX I received the following message : " XXXX XXXX, this is XXXX from DSR. We're trying to confirm location info and contact information. This is our second attempt to find you. Please reach back out as soon as possible. Reply XXXX to cease. 
I replied " XXXX '' XXXX Wednesday XX/XX/year> at XXXX I received the following text message : XXXX XXXX, this is XXXX from DSR. We are looking to verify location information and contact information. This is our second attempt to locate you. Please contact us as soon as possible. Reply XXXX to cease. 
I called the number and I believe it was a XXXX or XXXX that answered and I asked them not to text this number anymore and to mail any information if it's legit. 
I did this as I've been taught not to confirm anything over the phone because it may be used against you or manipulated. I followed by sending a text stating : " You're not XXXX. Mail your stuff and stop harassing people. '' Thursday XX/XX/year> at XXXXXXXX XXXX I received the following text message : " XXXX XXXX, this is XXXX from DSR. We are looking to confirm location information and contact information. This is our final attempt to locate you. Please reach back out as soon as possible. Reply XXXX to cease. '' I replied " XXXX '' On the same day, Thursday XX/XX/year> at XXXX I received the following text from the same number : " Hello, we have a personal business matter of yours we are required to notify you of. This is not a sales or solicitation. You will need to contact the office prior to the close of business XXXX. '' I responded with the following message : " Ya 'll are lying and harassing me. The message says press 1 to cease, I did and y'all are still texting this number. STOP!! I'm keeping all documentation so that I can report it if it continues. '' On Friday XX/XX/year> at XXXXXXXX XXXX I received the following message : " XXXX, It's Friday and your file 's still sitting here unresolved. I've held off on moving it forward but time 's almost up. If there's still intent to handle this, now 's the window. Call me today : XXXX. XXXX XXXX DSR Holdings '' I did not respond. 
Monday XX/XX/year> at XXXX I received the following message : " Hello XXXX XXXX, XXXX from DSR here. We are verifying location and contact details, and we need to get a response. This is our first attempt to reach out. Kindly get back when you can. Reply 1 to stop contact. '' I replied : " XXXX '' At XXXXXXXX XXXX the same day I received the following message : " Hello, we have a personal business matter of yours we are required to notify you of. This is not a sales or solicitation. You will need to contact the office prior to the close of business XXXX. '' I responded telling them I am blocking the number because I've already asked them to stop and legally they are harassing me, send a letter and stop texting this number. 

The claimed to have multiple " first attempts '' when it said to reply 1 to stop or cease they continued sending messages when I responded with a 1. I don't even know who they are so I am not comfortable speaking with them over the phone because I have never had a contract with DSR and I won't accidentally agree to anything as I have no idea who they are, what they want and they continue to message me after I've asked them to stop, ignoring their own message they send me that contain information on how to stop the messages yet they continue to send them. At this point I do believe they are not only harassing me but lying as well and if they somehow have information to report on my credit report, it should be removed as I've never had a contract with DSR.

Company response to consumer: Closed with explanation