Consumer complaint received 2024-02-13 00:00:00
Product: Payday loan, title loan, personal loan, or advance loan — Personal line of credit
Issue: Getting a line of credit — 
Company: JPMORGAN CHASE & CO.
State: IL

Complaint narrative:
Ref : XXXX JP Morgan Chase and affiliates Lending Department XX/XX/XXXX Hello, I hope that this letter finds you well. 

My husband entered the branch on XX/XX/XXXX to inquire about details to obtain a line of credit. XXXX XXXX explained to my husband he will handle everything how much would he like. My husband expressed {$200000.00}. 

XXXX did not disclose to XXXX XX/XX/XXXX all business owners needed to apply for the line of credit. He explained that XX/XX/XXXX when I XXXX XXXX Authorized Representative called XXXX XXXX XXXX ; inquiring about why my personal credit was obtained. He later explained that was how their company chooses to allow credit. 

I explained we would have declined because I have a contractual agreement where my credit is being repaired. The company has decided to void my contract due to XXXX clause... I signed stating I will NOT run my credit until after XXXX XXXX is completed. This cost me {$3000.00} which is a loss for me. 

I also received a hard inquiry with a deduction in my credit score.

I was also denied the line of credit as well based off my husband 's transaction history which is a violation of 15 U.S. Code 1681 section 602 a states " There is a need to insure that consumer reporting agencies exercise their grave responsibilities with fairness, impartiality, and a respect for the consumers right to privacy. '' Reporting Transaction history is illegal I have attached my early warning services and credit reports with all bureaus to show the TRANSACTION HISTORY being reported. 

I was denied for personal transaction reporting, from someone's credit performance ; fraudulent and I have the right to credit, this denial is a unjust enrichment. You are denying my inalienable right to pursue necessities. As beneficiary I am entitled to all benefits and privileges. Withholding access to my security is securities fraud and you are in violation of the Equal Credit Opportunity Act of 1974 and the Consumer Credit Protection Act ( see below for additional Acts ). If your decision will not be overturned, please retract my application for {$200000.00} or open the account respectfully. 
According to your prospectus : Chase Card Funding ( the Issuing Entity Receivables included {>= $1,000,000} in total receivables ; ) has access as current holder of my Transferor Certificate to transfer my securities into XXXX XXXX XXXX ( Chase Card Funding LLC ) until claimed ; I am the original certificate holder of the securities. I am claiming my receivable Chase securitized. This makes me a bona fide purchaser that was wronged. I offered valuable consideration and got THEFT in return. 
Page 15 of your prospectus also states : JPMorgan Chase Bank uses manual credit decision-making as part of the underwriting process to supplement its automated underwriting, primarily when it believes an experienced lenders review would enhance the credit decision-making, ( 2 ) when additional information is needed, and/or ( 3 ) under specific circumstances, such as when fraud concerns are present. Based on a review of the manual credit decisions made during the three calendar months ended XX/XX/XXXX, the number of accounts in the trust portfolio identified with exceptions to JPMorgan Chase Banks underwriting process and criteria in effect during that time period as a percentage of the total number of accounts in the trust portfolio was less than 0.1 % Artificial Intelligence is denying and underwriting isn't reviewing when requested by consumer. See attached denial. 
Chase has violated my consumer rights with The Fair Credit Reporting Act, Fair Debt Collection Practices Act, Privacy Act of 1974 and GrammLeachBliley Act Very truly yours XXXX XXXX : XXXX BENEFICIARY Do not share this personal information to any third party. 
Please return all documents and securities if not accepted..

Company response to consumer: Closed with explanation