Consumer complaint received 2024-09-12 00:00:00
Product: Checking or savings account — Other banking product or service
Issue: Opening an account — Account opened without my consent or knowledge
Company: WELLS FARGO & COMPANY
State: GA

Complaint narrative:
DELAY DELAY DELAY - No End in SIGHT A resolution to this matter has been pursued since XXXX. My company small disadvantaged business has suffers surmountable financial damages to the point of having to go out of business. Below is a copy of the latest complaint for recent insight to this ongoing matter as a brief description concerning this matter would be far to lengthy to describe here via this complaint. 
XXXXXXXX COPY XXXX complaint OPEN Submitted STATUS Submitted to the CFPB on XX/XX/XXXX PRODUCT Checking or savings account ISSUE Problem with a lender or other company charging your account We received your complaint. Thank you. 
We will review your complaint. Depending on what we find, we will typically : Send your complaint to the company for a response ; or Send your complaint to another state or federal agency, or help you get in touch with your state or local consumer protection office ; or Let you know if we need more information to continue our work. 
YOUR COMPLAINT I received a letter from Wells Fargo dated XX/XX/XXXX, which after reading it indicated that Wells Fargo Bank has provided false and defamatory information to me as a consumer which calls for a third party financial XXXX and XXXX XXXX XXXX XXXX to investigate this issue. The XXXX would confirm that in fact XXXX of its Banks employees secretly opened accounts using my business and personal information, and was in turn fired for his action. Moreover, a fair and honest assessment of consumer damages must be discussed in order to cover damages, caused to my business and me personally. Previous Correspondence : Wells Fargo state that " We hold all of our employees to the highest possible standards of ethics and business conduct and expect them to comply with all applicable laws, rules, and business regulations. '' However, the original complaint concerning breach of the business account came in XXXX whereby the employee was terminated, but Wells Fargo to date have not investigated financial hardship of the damage to the business credit from the breach not sought to contact the company concerning the matter. The employee who assisted with opening the business checking account at the XXXX XXXX XXXX XXXX, XXXXXXXX XXXX XXXXXXXX branch location. Records must show the circumstances of the breach of the account and the actions taken. If not this is another violation that should be thoroughly investigated for accuracy and other violations. Incorrect : Our Firm does not and have not opened a Business Market Rate Savings account ending in XXXX opened on XX/XX/XXXX, and closed on XX/XX/XXXX, due to no customer-initiated activity for XXXX days. Wells Fargo should acknowledge and revisit the employee 's breach of the business account back in XXXX, and seek to make the company hole from the damage of business stability for function financially from the damage of actions of that employee who was terminated because of the unauthorized breach of the business account in addition to the aftermaths of pre-mature overdraft protection charges stemming from such damages to date.. This is a continuing issue by Wells Fargo stemming from XX/XX/XXXX, perhaps the company 's most notorious scandal, Wells Fargo employees were caught creating millions of savings and checking accounts for customers without their knowledge or approval after being pushed by their superiors to cross-sell products.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation