Consumer complaint received 2025-02-24 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: TX

Complaint narrative:
I looked at my report back on XX/XX/year>, and noticed somethings are incomplete and not accurate. And according to the fair credit reporting act, whenever a consumer reporting agency prepares a consumer report it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about whom the report relates.

These accounts [ Name : XXXX  Acct # XXXX ] are not complete and accurate, [ Name : XXXX XXXX XXXX Acct XXXX XXXX ] are not complete and accurate, [ Name : XXXX XXXX XXXX XXXX Acct XXXX : XXXX ] are not complete and accurate [ Name : XXXX XXXX XXXX XXXX Acct # : XXXX ] are not complete and accurate, [ Name : XXXX XXXX Acct XXXX XXXX ] are not complete and accurate, [ Name : DPT EDXXXX Acct # : XXXX ] are not complete and accurate, [ Name : DPT EDXXXX Acct # : XXXX ] [ XXXX  XXXX ] date last active is not reporting correctly, date of last payment is not correct, last reported date is not correct, high credit is not reporting correctly, this account is absolutely not accurate. 

[ XXXX XXXX XXXX XXXX ] open date is not reporting correctly, date of last active is not correct, last reported date is not correct, high credit is not reporting correctly, this account is not accurate. 

[ XXXX XXXX XXXX XXXX XXXX ] open date is not reporting correctly, balance not reporting correctly, last reported date is not reporting correctly, last date active not reporting correctly, date of last payment not reported correctly, this account is not correct. 

[ XXXX XXXX XXXX XXXX XXXX ] open date is not reporting correctly, balance is not reporting correctly, Number of months ( terms ) not reporting correctly, past due not reported correctly, payment status not reported correctly, last reported not reported correctly, date last active not reported correctly, date last payment not reported correctly, this account is not correct. 

[ XXXX XXXX XXXX ] date opened is not reporting correctly, last reported date is not reporting correctly, date last active is not reporting correctly, this account is not correct. 

[ DPT EDXXXX XXXX ] open date not reporting correctly, no of months ( terms ) not reporting correctly, last reported date is not reporting correctly, date last active not reporting correctly, date of last payment is not reporting correctly, this account is not correct. 

[ DPT EDXXXX XXXX ] open date not reporting correctly, no of months ( terms ) not reporting correctly, last reported date not reporting correctly, date last active is not reporting correctly, date of last payment is not reporting correctly, this account is not correct. 

I've sent a certified letter to Experian on XXXX XXXX and asking Experian to

reinvestigate the completeness and accuracy of the accounts listed but Experian has violated 15 USC 1681e ( b ) and 15 USC 1681i by not conducting a proper reinvestigation of my disputed information. Experian has marked these accounts as Verified. This has been going on for now a total of 2 months now going on 3 months that I've asked to properly reinvestigate. I've attached accounts/photos that aren't accurate after looking at my file again after Experian has Verified these accounts as accurate. Can you look into this problem please.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation