Consumer complaint received 2024-05-06 00:00:00
Product: Credit card — General-purpose credit card or charge card
Issue: Closing your account — Company closed your account
Company: CAPITAL ONE FINANCIAL CORPORATION
State: CA

Complaint narrative:
To whom it may concern, I have a capital one credit card account that was wrongfully closed without going to arbitration. My account was opened on XX/XX/XXXX. 2 Years and 6 months ago, 30 months, that I have been having the account. I understand My account is being traded via the security exchange on the secondary market through Capital Ones Trustee, XXXX XXXX XXXX XXXX XXXX XXXX.CAPITAL ONE MULTI-ASSET EXECUTION TRUST I obtained an audit report on my account and discovered over {>= $1,000,000} was made off MY security on the secondary market. It is my name on the note registar. I am owed Principal and interest payments. I am now prepared to send my audit report and file a 3949 and file for Securities fraud with the SEC. You are not complying with the laws you agreed to with the SEC. I know my rights and the duties the Service and the indentured trustee are to execute and i have multiple evidence of both Capital one and XXXX XXXX XXXX XXXX XXXX declining to perform these duties I am instructing and giving you authorization to Transfer and Deposit all my owed dividend payments, in full amount, in good faith, to my account listed below immediately, Per the ELECTRONIC FUND TRANSFER ACT. Capital One Bank ( USA ) , XXXX XXXX XXXX XXXX XXXX XXXX, You are in Breach of Contract as Security Transfer agent ( as stated in the securities transfer act ) and your trustee is not performingtheir Fiduciary duties, Also In VIOLATION of T6 form with the securities exchange. I quote from The indentured Agreement between CAPITAL ONE MULTI-ASSET EXECUTION XXXX Issuer andTHE XXXX XXXX XXXX XXXXXXXX Indenture Trustee, ARTICLE V Section 309. Cancellation. All Notes surrendered for payment, redemption, transfer, conversion or exchange will, if surrendered to any Person other than the Indenture Trustee, be delivered to the Indenture Trustee and, if not already canceled, will be promptly canceled by it. The Issuer may at any time deliver to the Indenture Trustee for cancellation any Notes previously authenticated and delivered hereunder which the Issuer may have acquired in any manner whatsoever, and all Notes so delivered will be promptly canceled by the Indenture Trustee. My Security was shipped via registered mail, as stated in 31 CFR 328.7. My registered security was delivered on XX/XX/XXXX, to XXXX XXXX XXXX XXXX XXXX Your Indentured trustee, Through registered mail, ( Tracking : XXXX ). I have in my possession the receipt of the mailing. My security was properly endorsed as stated in 31 CFR 328.6 and 31 CFR 328.5. My Security should have been tendered for payment and Cancelled, effectively rendering it null and void, by your indentured trustee, as stated in your indentured agreement. I have not received my security back, The security has not been tendered. 

AGAIN, If Compliance with your SEC Filings are not honored I am contacting the SEC for Securities fraud and showing the SEC the audit report on my account that I obtained, over 5 million dollars was generated/made off my securities and you are refusing to sent me my interest payments Capital stated my account was sold, meaning charged off. According to the IRS, A charge off means you, the creditor, wrote the debt off and filed a 1099C, Can someone instruct me when my COPY B was sent to me? As I have to report that as income to the IRS and pay taxes, I will report capital one to the IRS for fraud. Once a debt is charged off it is null/void You reported to the IRS the {$5700.00} was gifted to you then sold it to another company. 15 U.S.Code S 1692e sub chapter V. Over 5 Million dollars was made off my security, you charge my account off wrongfully, did not go to abritation, then sold the account. You DO not have not POA over my account. 

I am instructing that all my owed dividend and interest payments, in full amount, in good faith, be Transferred and Deposited to my account listed below immediately via the Electronic Fund Transfer Act Account Number : XXXX Routing Number : XXXX

Company response to consumer: Closed with explanation