Consumer complaint received 2024-08-09 00:00:00
Product: Debt collection — Credit card debt
Issue: Attempts to collect debt not owed — Debt is not yours
Company: ZWICKER & ASSOCIATES
State: NJ

Complaint narrative:
I am asking for the following information to be provided within the next 30 days. 

XXXX. Please provide evidence of all records, documents, and communications related to the handling, storage, and processing of my personal data. 
XXXX. Please identify and disclose all third parties who have had access to my personal information, including the nature and purpose of such access. 
XXXX. Please provide a comprehensive log of all instances of access to, and modifications of, my personal records. 
XXXX. Please submit all contracts, agreements, and related documents governing the handling or sharing of your personal data with third parties. 
XXXX. Please disclose all internal policies, procedures, and protocols concerning the protection and confidentiality of your personal data. 
XXXX. Please provide evidence of any training programs and materials provided to employees regarding data privacy and security. 
XXXX. Please produce all correspondence and documentation related to any data breaches or security incidents involving your personal data. 
XXXX. Please provide detailed documentation regarding the security measures and safeguards implemented to protect my personal data. 
XXXX. Please disclose all reports, audits, or assessments conducted related to data privacy and security practices. 
XXXX. Please provide records of any practices, procedures, or instances of data sharing or disclosure involving my personal data. 
XXXX. Please submit all analyses, reports, or documentation concerning the potential exposure or compromise of my personal data. 
XXXX. Please disclose all records of data access requests made by external entities related to my personal data. 
XXXX. Please provide documentation of any internal investigations or inquiries into potential privacy violations involving your data. 
XXXX. Please produce evidence of compliance with legal and regulatory requirements related to data privacy and protection. 
XXXX. Please disclose all communications and correspondence with regulatory bodies concerning data privacy matters related to your personal information. 
XXXX. Please provide evidence of any data anonymization or pseudonymization practices applied to my personal data. 
XXXX. Please disclose all records of consent obtained from you regarding the use or sharing of my personal data. 
XXXX. Please provide documentation of any transfers of your personal data outside the organization, including the recipients and purpose of such transfers. 
XXXX. Please submit logs of any system alerts, security incidents, or breaches related to the access or exposure of my personal data. 
XXXX. Please provide evidence of risk mitigation measures and actions taken to prevent unauthorized access or exposure of my personal data. 
XXXX. Please disclose any records of complaints or concerns raised by or about me concerning data privacy issues. 
XXXX. Please provide documentation related to encryption or other data protection technologies used to safeguard my personal data. 
XXXX. Please disclose any instances or evidence of unauthorized access to my personal data. 
XXXX. Please produce records regarding data retention and destruction policies and practices related to my personal data. 
XXXX. Please provide documentation of risk assessments and evaluations conducted related to the security and privacy of my personal data. 
XXXX. Please disclose any modifications or updates to internal policies or procedures affecting the handling and protection of my personal data. 
XXXX. Please provide documentation of any partnerships, affiliations, or relationships that may impact the privacy or security of my personal data. 
XXXX. Please disclose evidence of compliance with applicable privacy regulations, laws, and standards relevant to the protection of my personal data. 
XXXX. Please provide documentation related to any privacy impact assessments conducted concerning your personal data. 
XXXX. Please submit all reports, findings, or outcomes from external audits or reviews concerning data privacy and security practices related to your personal information. 

Please provide evidence of training or guidelines provided to your affiliates on the prohibition of accessing or using my transactions and experiences. 

Please submit logs or records of any attempts by your affiliates to access my transactions and experiences. 

Please provide documentation of any compliance checks conducted to ensure that your affiliates did not access or use my transactions and experiences. 

Please disclose any security measures specifically designed to prevent your affiliates from accessing or using my transactions and experiences. 

Please provide any risk assessments or evaluations related to the protection of my transactions and experiences from unauthorized access by your affiliates. 

Please submit records of any notifications or alerts regarding unauthorized access or use of my transactions and experiences by your affiliates. 

Please provide evidence of the implementation of data access controls that prevent your affiliates from accessing my transactions and experiences. 

Please disclose any reports or findings from external audits concerning your affiliates ' access to or use of my transactions and experiences. 

Please provide documentation of any agreements or understandings with your affiliates related to the non-access or non-use of my transactions and experiences. 
Please provide records of any legal or regulatory compliance related to the prevention of unauthorized access to my transactions and experiences by your affiliates. 

Please disclose any communication or correspondence with third parties regarding the access or use of my transactions and experiences by your affiliates. 

Please provide documentation related to any privacy impact assessments performed to ensure that your affiliates did not access or use my transactions and experiences. 

Please disclose any instances where your affiliates were found to have improperly accessed or used my transactions and experiences, if any. 

Please provide evidence of compliance with internal policies and procedures to prevent unauthorized access to my transactions and experiences by your affiliates. 

Please disclose any procedures for monitoring or auditing your affiliates ' access to and use of personal transactions and experiences. 

Please provide any documentation related to the review of your affiliates ' compliance with data protection requirements concerning my transactions and experiences. 

Please submit any records or documentation related to actions taken to address any unauthorized access or use of my transactions and experiences by your affiliates. 

Please disclose any corrective actions or measures implemented to prevent future access or use of my transactions and experiences by your affiliates. 

Please provide evidence of the segregation of duties and responsibilities to ensure that your affiliates do not access or use my transactions and experiences. 

Please submit any reports or findings that demonstrate the effectiveness of controls and safeguards in preventing your affiliates from accessing or using my transactions and experiences.

Company response to consumer: Closed with explanation