Consumer complaint received 2025-10-28 00:00:00
Product: Debt collection — Rental debt
Issue: Attempts to collect debt not owed — Debt is not yours
Company: Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis
State: TX

Complaint narrative:
b"This is the second time this debt from westinghouse has been put on my credit. When we left the apartment we had a dispute on the charges they were trying to make us pay. Long story short, We had to move out because the landlords were not fixing the problems that we kept bringing up to them. It got to the point where we threatened to sue them because they were breaking Texas law trying to charge us, and we came to an agreement that we didnt owe any charges and that me and my wife would not take legal action against them. About 6-7 months later they gave it to tsico debt collections. They put the debt on my credit and I reached out to them provided emails, screenshots of conversations and recordings of conversations with the landlord, as well as the Texas law regarding the situation. They removed it from my credit within about 2 weeks because of all the proof. Its been almost 1 1/2years since than and now this new debt collector is trying to do the same thing but I am not able to get in contact with anyone.\n\n\n\n\n\n\n\n\n\n  This is the Texas law on the matter \n\n\n\n\n\n\nPROPERTY CODE\n\n\nTITLE 8. LANDLORD AND TENANT\n\n\nCHAPTER 92. RESIDENTIAL TENANCIES\n\n\n\nSUBCHAPTER A. GENERAL PROVISIONS\n\n\n\n\n\nSec. 92.056.  LANDLORD LIABILITY AND TENANT REMEDIES;  NOTICE AND TIME FOR REPAIR.  (a)  A landlord's liability under this section is subject to Section 92.052(b) regarding conditions that are caused by a tenant and Section 92.054 regarding conditions that are insured casualties.\n\n(b)  A landlord is liable to a tenant as provided by this subchapter if:\n\n(1)  the tenant has given the landlord notice to repair or remedy a condition by giving that notice to the person to whom or to the place where the tenant's rent is normally paid;\n\n(2)  the condition materially affects the physical health or safety of an ordinary tenant;\n\n(3)  the tenant has given the landlord a subsequent written notice to repair or remedy the condition after a reasonable time to repair or remedy the condition following the notice given under Subdivision (1) or the tenant has given the notice under Subdivision (1) by sending that notice by certified mail, return receipt requested, by registered mail, or by another form of mail that allows tracking of delivery from the United States Postal Service or a private delivery service;\n\n(4)  the landlord has had a reasonable time to repair or remedy the condition after the landlord received the tenant's notice under Subdivision (1) and, if applicable, the tenant's subsequent notice under Subdivision (3);\n\n(5)  the landlord has not made a diligent effort to repair or remedy the condition after the landlord received the tenant's notice under Subdivision (1) and, if applicable, the tenant's notice under Subdivision (3); and\n\n(6)  the tenant was not delinquent in the payment of rent at the time any notice required by this subsection was given.\n\n(c)  For purposes of Subsection (b)(4) or (5), a landlord is considered to have received the tenant's notice when the landlord or the landlord's agent or employee has actually received the notice or when the United States Postal Service has attempted to deliver the notice to the landlord.\n\n(d)  For purposes of Subsection (b)(3) or (4), in determining whether a period of time is a reasonable time to repair or remedy a condition, there is a rebuttable presumption that seven days is a reasonable time.  To rebut that presumption, the date on which the landlord received the tenant's notice, the severity and nature of the condition, and the reasonable availability of materials and labor and of utilities from a utility company must be considered.\n\n(e)  Except as provided in Subsection (f), a tenant to whom a landlord is liable under Subsection (b) of this section may:\n\n(1)  terminate the lease;\n\n(2)  have the condition repaired or remedied according to Section 92.0561;\n\n(3)  deduct from the tenant's rent, without necessity of judicial action, the cost of the repair or remedy according to Section 92.0561;  and\n\n(4)  obtain judicial remedies according to Section 92.0563.\n\n(f)  A tenant who elects to terminate the lease under Subsection (e) is:\n\n(1)  entitled to a pro rata refund of rent from the date of termination or the date the tenant moves out, whichever is later;\n\n(2)  entitled to deduct the tenant's security deposit from the tenant's rent without necessity of lawsuit or obtain a refund of the tenant's security deposit according to law;  and\n\n(3)  not entitled to the other repair and deduct remedies under Section 92.0561 or the judicial remedies under Subdivisions (1) and (2) of Subsection (a) of Section 92.0563.\n\n(g)  A lease must contain language in underlined or bold print that informs the tenant of the remedies available under this section and Section 92.0561."

Company response to consumer: Closed with explanation