Consumer complaint received 2021-09-24 00:00:00
Product: Credit card or prepaid card — Store credit card
Issue: Struggling to pay your bill — Credit card company won't work with you while you're going through financial hardship
Company: Colony Brands, Inc.
State: NC

Complaint narrative:
CLAIM : This correspondence, administrative process serves as Notice of Service to XXXX XXXX, ( hereafterXXXX  XXXX ), and Notice of Intent to resolve this matter in a court of competent jurisdiction pursuant to 15 U.S. Code 1692 ( k ) if actions acceptable to the consumer, pursuant to law, do not occur within the allotted time. I XXXX XXXX, is a natural person, consumer pursuant to 15 U.S. Code 1692 ( a ) ( 3 ), and creditor pursuant to 15 U.S. Code 1692 ( a ) ( 4 ). I XXXX XXXX is administrator for this account pursuant to 15 U.S. Code 1692 ( c ) ( d ). XXXX XXXX violates 15 U.S. Code 1692 ( c ) ( a ) since prior consent has not been given by the consumer directly to the debt collector nor has the express permission of a court of competent jurisdiction been granted. Therefore all actions of " XXXX XXXX '' are consistent with the actions of a debt collector. XXXX XXXX, may not communicate with a consumer in connection with the collection of any debt. Pursuant to 15 U.S. Code 1692 ( c ) ( c ) this is a communication to legally refuse to pay the " alleged debt '' ( obligation ) to XXXX XXXX for account number as directed by creditor / consumer XXXX XXXX, pursuant to 15 U.S. Code 1692 ( c ) ( d ). 
XXXX XXXX did not give full disclosure of their intentions with my social security number, properly autographed/ endorsed documents, nor to me being a co-signer pursuant to federal law 16 CFR 444.1 ( k ). XXXX XXXX did not disclose that there would be an alleged debt pursuant to the emergency banking act [ XXXX XXXXXXXX XXXX  XXXX ]. XXXX XXXX agents instructed that I sign as borrower, which is a direct violation of the FDCPA ( Fair Debt Collection Practices Act ), forcing a " consumer '' into an illegal contract. Which included installment payments which is illegal because interest secures all debt obligations in the UCC ( Uniform Commercial Code ). I made the accommodation ( initial extension ) of credit in full consideration / satisfaction for the service obligations to XXXX XXXX by my signature / autograph transmitted to XXXX XXXX pursuant to UCC 3-419. The actions of XXXX XXXX have been and continue to be false and misleading representation pursuant to 15 U.S. Code 1692 ( e ) ( 2 ) ( A ) and 15 U.S. Code 1692 ( e ) ( 2 ) ( B ). 
On XXXX XXXX XXXX the year of our XXXX, XXXX XXXX XXXX XXXX an agent ( representative ) of " XXXX XXXX '' from XXXX XXXX, acted as a debt collector pursuant to 15 U.S. Code 1692 ( a ) ( 6 ) and 15 U.S. Code 1692 ( d ) ( 6 ). This debt collector threatened to terminate services for the consumer XXXX XXXX XXXX account number : XXXX if the alleged debt ( obligation ), 15 U.S. Code 1692 ( a ) ( 5 ), was not paid in full by XXXX XXXX XXXX the year of our XXXX, XXXX XXXX XXXX XXXX. The services of the consumer are currently suspended for non-payment. The consumer has presented correspondence to two separately provided addresses, given by XXXX XXXX. However, the services remain suspended, and XXXX XXXX has not returned either endorsed negotiable instrument. These debt collection actions have caused mental and financial distress, stress / hardship which violates 15 U.S. Code 1692 ( d ) and the unfair practices violate 15 U.S. Code 1692 ( f ). 
XXXX XXXX actions are also in violation of TILA ( Truth In Lending Act ), whereby they did not disclose to this consumer the right to rescind within 72 hours. There is a rescission clause in every contract. given to you with my credit card defined in [ 15 US Code 1602 ( L ) ] and it reads The term credit card means any card, plate, coupon book or other credit device existing for the purpose of obtaining money, property, labor, or services on credit. I gave you my social security number on a credit application, which is a negotiable instrument, properly endorsed, and you have not released the credit due me.

Pursuant to 15 U.S. Code 1692 ( g ), XXXX XXXX is challenging your payoff demands, and the validity and accuracy of asserted debts. Pursuant to 15 U.S. Code 1692 the consumer expresses the following : you are to cease and desist all communication to obtain this alleged debt 15 U.S. Code 1692 ( c ) ( c ) ; you are to terminate all alleged debt ( obligation ) collection efforts 15 U.S. Code 1692 ( c ) ( c ) ; all credits and forms of legal and lawful tender submitted personally by the consumer, since signing/autographing the initial agreement are to be returned immediately to the consumer in good faith c/o XXXX XXXX XXXX XXXX XXXX XXXX XXXX, SC [ XXXX ]. 
The consumer grants XXXX XXXX fourteen days to complete the instructions contained herein. Pursuant to 15 U.S. Code 1692 ( c ) ( c ) ( 2 ) and 15 U.S. Code 1692 ( c ) ( c ) ( 3 ) the creditor invokes the following specified remedies which will be executed if instructions are not acted upon : {$500000.00} in accordance with 15 USC 1692 ( k ) Release the surety and the debt ; discharge the alleged debt and bring the account to zero the right of subrogation satisfaction and consideration for the severe mental, physical, financial stress / hardship satisfaction and consideration for financial loss times 7 ( in accordance with proverbs 6:31 KJV ) the rights and benefits of the creditor against all persons who were liable for the debt satisfaction and consideration of {>= $1,000,000} in accordance with 15 U.S. Code 78ff ( a ) as the fine for violation of THIRTY-NINTH CONG . SESS. II CH. 187, 188. 1867, page 546, XX/XX/1867 CHAP. CLXXXVIL ; Fair Debt Collection Practices Act ; Emergency Banking Act of 1933, and 18 USC 1589 ( d ) FAIR RESOLUTION : XXXX XXXX, agents, associates and/or employees violated 15 USC 1692 ( False or Misleading Representations in Communications ; Unfair Practices ; Harassment or Abuse ) and THIRTY-NINTH CONG. SESS. II CH. 187, 188. 1867, page 546, XX/XX/1867 CHAP. CLXXXVIL. In accordance with 15 U.S. Code 78ff ( a ) Penalties Fair resolution consists of : Release the surety and the debt ; discharge the alleged debt and bring the account to zero the right of subrogation consideration for the severe mental, physical, financial stress / hardship and loss of employment satisfactory consideration for the value of any property, or the property itself times seven ( in accordance with proverbs XXXX KJV ). 
All the rights and benefits of the " creditor '', " consumer '', relinquished to the " creditor '', " consumer '' from all persons, natural and Ens Legis, who were participants in the violation of " creditor '' " consumer '' rights pursuant to The Truth in Lending Act, Fair Debt Collection Practices Act, 15 U.S. Code 1692 and all other applicable Federal and International violations. for the debt {>= $1,000,000} in accordance with 15 U.S. Code 78ff ( a )

Company response to consumer: Closed with explanation