Consumer complaint received 2026-01-12 00:00:00
Product: Debt collection — I do not know
Issue: Threatened to contact someone or share information improperly — Talked to a third-party about your debt
Company: DAS Inc
State: CA

Complaint narrative:
Company Name : Collectrix Address : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX Phone Number : [ Insert if Known ; Otherwise, Omit ] Contact Person XXXX XXXX : Account/Case Number : XXXX ( Superior Court of XXXX XXXX XXXX XXXX XXXX ) Description of the Debt The debt in question stems from a judgment entered in Case No. XXXX in the Superior Court of XXXX XXXX XXXX XXXX XXXX, involving a prior landlord-tenant dispute with XXXX XXXX XXXX The judgment has been assigned to Collectrix as the judgment creditor for enforcement purposes. The approximate amount of the debt is [ Insert Amount if Known ; Otherwise, State " As Per Court Records '' ]. I dispute the validity or enforcement methods of this debt due to the collector 's improper practices.

Details of the Complaint I am filing this complaint against Collectrix for engaging in harassing and unfair debt collection practices in violation of the Rosenthal Fair Debt Collection Practices Act ( Cal. Civ. Code 1788 et seq. ) and the incorporated provisions of the federal Fair Debt Collection Practices Act ( 15 U.S.C. 1692 et seq. ). The violations include physical harassment through unauthorized access to my mailbox and improper involvement of third parties in the collection process.

Harassment and Unfair Practices ( Mailbox Tampering ) : On or about [ Insert Approximate Date of the Incident, e.g., XX/XX/XXXX or Based on Photograph Timestamp ], a representative of Collectrix was observed and photographed going through my personal mailbox without authorization. This conduct constitutes harassment and an unfair collection practice under Cal. Civ. Code 1788.11 ( prohibiting annoying or harassing conduct ) and 15 U.S.C. 1692d ( prohibiting harassment or abuse ). Additionally, this action may violate federal postal laws ( 18 U.S.C. 1701-1708 ) regarding mail tampering, which further demonstrates the unfair nature of Collectrix 's methods. I have attached a photograph as evidence, clearly showing the individual accessing the mailbox contents. This intrusion caused me significant distress and invaded my privacy, as mailboxes are protected federal property intended solely for postal delivery.

Violation Involving Third Parties : Collectrix has improperly involved third parties in the debt collection process by issuing a subpoena duces tecum to XXXX XXXX, my former landlord ( located at XXXX XXXX XXXX, XXXX, CA XXXX ), requiring personal appearance and production of documents related to my tenancy and financial information. This subpoena, filed in the aforementioned court case and scheduled for a hearing on XX/XX/XXXX, discloses details of my debt to a third party without my consent and beyond permissible limits. Under XXXX. XXXX. Code XXXX and XXXX XXXX. XXXX, debt XXXX are prohibited from communicating with third parties about the debt except for specific purposes, such as obtaining location information, and must not disclose the existence of the debt. This action exceeds those allowances, constitutes an unauthorized disclosure, and amounts to harassment by unnecessarily involving unrelated individuals in my personal financial matters. I have attached a copy of the court notice as supporting evidence. 

These practices have caused me emotional distress, privacy invasion, and undue burden. Collectrix 's actions appear deceptive and abusive, aimed at pressuring me through indirect means rather than lawful enforcement. 
XXXX XXXX

Company response to consumer: Untimely response