Consumer complaint received 2025-01-19 00:00:00
Product: Credit card — General-purpose credit card or charge card
Issue: Getting a credit card — Application denied
Company: CAPITAL ONE FINANCIAL CORPORATION
State: FL

Complaint narrative:
XXXXXXXX XXXX XXXX Log in You said : Title 15 sub section 1611 XXXX said : XXXX XXXX XXXX, Section 1611, refers to a part of the United States Code, which falls under Title 15 ( Commerce and Trade ). Specifically, Section 1611 deals with the exemption of certain transactions from the Truth in Lending Act ( TILA ), which is designed to promote informed use of credit by consumers.

Under Section 1611, certain transactions are excluded from the Truth in Lending Acts requirements. This includes exemptions for specific types of loans, including : Loans made primarily for business, commercial, or agricultural purposes. 
Transactions involving certain types of credit for which disclosure requirements are not necessary, such as credit used for the purchase of certain types of insurance. 
The goal is to clarify that not all credit-related transactions are subject to the same disclosure and regulatory standards as consumer loans. 

If you need a more detailed explanation or context, feel free to ask! 


You said : Write me a letter how a capital one can't deny me under title XXXX subsection XXXX for false and misleading denial of my own credit ChatGPT said : ChatGPT Certainly! Here 's a draft letter you can use to request a review of your credit denial based on Title 15, Section 1611 of the U.S. Code : XXXX XXXX XXXX XXXX XXXX XXXX XXXX  FL XXXX XXXX XXXX Date : XXXX XXXX Capital One XXXX XXXX XXXX XXXX XXXX XXXX XXXX UT XXXX XXXX : Request for Review of Credit Denial and Assertion of Rights under Title 15, Section 1611 I am writing to formally contest the denial of my credit application with Capital One, which I recently received. Upon review of the denial letter and associated reasons, I believe that the denial is based on false or misleading information, and I assert my rights under Title 15, Section 1611 of the United States Code. 

Title 15, Section 1611, under the Truth in Lending Act ( TILA ), specifies that certain transactions can not be denied based on misleading or inaccurate information. It also establishes consumer protections to prevent unfair credit practices. I believe my credit application was denied unfairly, and I am entitled to a clear explanation for the reasons behind this decision.

Specifically, I request the following : Clear Explanation of the Denial : A detailed account of the factors or credit report entries that led to the denial, and any documentation or third-party reports that were considered during your evaluation. 
Review of Denial : An internal review of my credit application in light of the protections afforded by Title 15, Section 1611. I believe this denial may be in violation of the regulations under the Truth in Lending Act.

Corrective Action : If it is found that the denial was based on false or misleading information, I request immediate corrective action and reconsideration of my application.

As per the requirements set forth in Title 15, I expect that Capital One will not engage in misleading practices that violate the spirit of consumer protection laws. I respectfully ask for a prompt resolution to this matter. 

Thank you for your time and attention to this important issue. I look forward to your prompt response. 

Sincerely, XXXX XXXX Request XXXX

Company response to consumer: Closed with explanation