Consumer complaint received 2024-08-16 00:00:00
Product: Debt collection — Auto debt
Issue: False statements or representation — Attempted to collect wrong amount
Company: TrueAccord Corp.
State: CA

Complaint narrative:
On Friday, XX/XX/year> XXXXXXXX XXXX, I was sent an email from : XXXX XXXX XXXX subject L Subject : Information about your account with XXXX XXXX XXXX associated with the address ( included an address ). 

The email stated : Our information shows : You have an account with XXXX XXXX XXXX. The address on file for you is ( included an address ). 

As of XX/XX/year> you owed {$18000.00} Between XX/XX/year> and today You were charged this amount of interest + {$0.00} You were charged this amount in fees + {$0.00} You paid or were credited this amount toward the debt - {$0.00} Total amount of the debt now {$18000.00} TrueAccord account number : XXXX -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- - I responded : I AM IN RECEIPT OF YOUR EMAIL DATED FRIDAY XX/XX/year> XXXX ( SEE ATTACHED ) I AM NOT FAMILIAR WITH YOUR COMPANY AND BELIEVE THIS COMMUNICATION TO ME WAS IN ERROR. PLEASE, VERIFY THE ALLEGED DEBT AND GIVE ME THE ALLEGED CREDITOR 'S INFORMATION, INCLUDING BUT NOT LIMITED TO : ORIGINAL CREDITOR NAME OF CONTACT PERSON ACCOUNT NUMBER VERIFICATION OF DEBT BY SIGNED AFFIDAVIT DOCUMENTED CONTRACT AGREEMENTS BETWEEN YOUR COMPANY AND THE ORIGINAL CREDITOR DOCUMENTED CONTRACT AGREEMENTS BETWEEN YOUR COMPANY AND THE ALLEGED DEBTOR Please send the requested information to this address : ( my mailing address ) In Good Faith, ( my name ). 

-- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- - I want to file a complaint against TrueAccord and CEO XXXX XXXX based on a fraudulent attempt to collect, fraudulent communications, fraudulent use of email, retaliation, and other abuses and violations of federal and state laws by the company TrueAccord, licensed by the Department of Financial Protection and Innovation, license number XXXX, their founder/owner/CEO XXXX XXXX, and their surety bond and license with the Comminssioner of Insurance in California that I allege based upon the facts and lack of agreement/contract associated with this federal and state consumer law violation. 

This apparent violation of state and federal law and attempt at retaliation appears to be based on an allegation and claim to XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX for fraudulent misrepresentation, non-disclosure, conversion, and possible securities fraud by XXXX XXXX XXXX XXXX XXXX XXXX and XXXX XXXX Acceptance. 

This has been escalated due to the refusal of TrueAccord license number XXXX to provide the requested information pursuant to state and federal law. 

This communication by TrueAccord and possible attempted fraud and retaliation has caused me many hours of mental stress and worry and even more days and hours of time trying to research and study what protections I have as a consumer under the constitution and federal and state and other laws. 

I reserve all rights. 

Reference contact : XXXX XXXX XXXX Phone ( XXXX ) XXXX ( TTY XXXX ) XXXX XXXX XXXX, XXXX XXXX XXXX, KS XXXX XXXX XXXX No contact info available XXXX TrueAccord XXXX XXXX XXXX XXXX XXXX XXXX, KS XXXX XXXX -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- - FOR REFERENCE XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Fax : ( XXXX ) XXXX

Company response to consumer: Closed with explanation