Consumer complaint received 2024-12-17 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account status incorrect
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: VA

Complaint narrative:
Dear CFPB Representative, I am writing to file a formal complaint regarding the inaccurate and inconsistent reporting of several accounts on my credit reports from XXXX, XXXX, and TransUnion. These discrepancies are negatively affecting my credit score and financial standing, and despite my attempts to dispute these accounts with the credit bureaus, the errors remain unresolved. 

Below is a detailed list of the accounts and the specific inconsistencies I identified : XXXX. XXXX XXXX XXXX XXXX : This account is closed, but it still reflects an unpaid balance of {$3600.00} on all three reports. 
Inconsistency : Reported as an installment loan with balances on XXXX and TransUnion, even though it was closed as of XX/XX/XXXX. 
The account should either be updated to show a XXXX balance or removed entirely if unverified. 
XXXX. XXXX XXXX XXXX Issue : This account appears as closed with a balance of {$0.00} on XXXX and TransUnion but is inconsistently reported across XXXX as an auto loan with no balance listed. 
Date Discrepancy : Opened on XX/XX/XXXX, yet reporting differs between credit bureaus. 
Action Needed : Update the reporting to ensure consistency across all credit bureaus. 
XXXX. XXXX XXXX Issue : This account is listed as an open installment loan on all three reports but the balances differ : XXXX : {$19000.00} XXXX : {$19000.00} TransUnion : {$19000.00} Discrepancy : The balance should be consistent, and I request verification of the correct outstanding amount. 
XXXX. XXXX XXXX XXXX XXXX : This collection account shows a balance of {$240.00} and was opened on XX/XX/XXXX. 
Inconsistency : There are conflicting details regarding the account type and balance across the credit reports. 
Action Needed : Verify the legitimacy of this debt and remove it if it can not be validated. 
XXXX. XXXX XXXX Issue : This revolving account was opened on XX/XX/XXXX and is listed as open on TransUnion and XXXX but closed on XXXX. 
Balance : It reflects {$220.00}, which is inconsistent depending on the bureau. 
Action Needed : Update the account status to reflect accurate information across all three reports. 
XXXX. XXXX XXXX XXXX : This revolving account appears as closed with a {$0.00} balance on XXXX but is absent or reported incorrectly on the other bureaus. 
Action Needed : Remove duplicate or erroneous reporting. 
XXXX XXXX XXXX XXXX XXXX and XXXX XXXX XXXX Issues : Both accounts were closed recently, yet they remain inconsistent in their balances and reporting dates. 
Details : XXXX XXXX XXXX  : Closed on XX/XX/XXXX, balance of {$1000.00}. 
XXXX XXXX XXXX : Closed on XX/XX/XXXX, balance not reported accurately. 

These errors and inconsistencies across the major credit bureaus violate the Fair Credit Reporting Act ( FCRA ), which mandates that all credit information must be accurate, verifiable, and up-to-date. 

Requested Action : I respectfully request that the CFPB investigate these errors and ensure the following : 1. Remove any inaccurate, unverifiable, or inconsistent accounts listed above from my credit reports.

2. Update the remaining accounts to reflect consistent, accurate balances, statuses, and reporting dates across XXXX, XXXX, and TransUnion. 

Supporting Documents : I have attached copies of my credit reports, dated XX/XX/XXXX, along with a summary of the inconsistencies outlined above for easy reference. 

These inaccuracies have caused undue harm to my credit profile, making it difficult for me to obtain fair access to credit. I am seeking your assistance to hold the credit bureaus accountable and resolve these issues promptly. 

Thank you for your time and attention to this matter. Please do not hesitate to contact me if further documentation is needed. I look forward to your response and resolution.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief