Consumer complaint received 2023-07-24 00:00:00
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem — Was not notified of investigation status or results
Company: EQUIFAX, INC.
State: MD

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Maryland XXXX Date of Birth : XX/XX/ SS # : XXXX Dear Sir/Madam, I am writing to bring to your attention the serious violations of the Fair Credit Reporting Act ( FCRA ) and the Fair Debt Collection Practices Act ( FDCPA ) by the following creditors : XXXX XXXX XXXX Account Number : XXXX ), XXXX XXXX ( Account XXXX : XXXX ), and XXXX XXXX ( Account XXXX : XXXX ). 



These violations have had a devastating impact on my life, causing immense emotional distress and financial hardships. Allow me to share a personal story detailing the profound consequences of these violations : As a hardworking individual striving to maintain a stable financial life, I was shocked to discover the inaccurate and unverified information reported by these creditors on my credit report. This ordeal began with my attempts to secure a mortgage for my dream home. I had diligently managed my finances, ensuring timely payments and responsible credit usage. To my horror, my credit report displayed multiple accounts with questionable names and numbers, which cast doubts on my creditworthiness. 



The inaccuracy of the information resulted in my mortgage application being denied, despite my strong financial standing. The emotional toll was immense, as I had envisioned creating a stable and secure environment for my family in our new home. The constant XXXX  and frustration of having to prove my creditworthiness, not to mention the uncertainty surrounding the accuracy of my credit report, have caused sleepless nights and emotional distress for myself and my loved ones. 



Furthermore, the debt collection practices of these creditors have been nothing short of deceptive and misleading. Their failure to validate the debts, despite my written requests, has left me in a perpetual state of uncertainty and vulnerability. The constant barrage of threatening communication from debt collectors has only added to the mental and emotional strain I am experiencing. 



In light of the violations under the FCRA and FDCPA, I urgently request the following actions to be taken : Enforce Legal Rights : I implore the Consumer Financial Protection Bureau to take immediate action and enforce the provisions outlined in the FCRA and FDCPA against these creditors for their egregious violations. 



Conduct Thorough Investigations : I request that the credit reporting agencies conduct a reasonable reinvestigation into the disputed information, as mandated by Section 611 of the FCRA, and review all relevant information provided by me with the dispute.

Prompt Removal of Inaccurate Information : Pursuant to Section 611 ( a ) ( 5 ) of the FCRA, I demand that the credit reporting agencies promptly delete or modify the inaccurate and unverified information from my credit report, thereby restoring my true credit standing.

Verification of Debts : I urge these creditors, under Section 809 ( b ) of the FDCPA, to provide full verification of the disputed debts as per my written request. Failure to do so should lead to immediate removal of these accounts from my credit report.

I believe that these actions are essential to rectify the injustices caused by these violations, restore my financial reputation, and alleviate the emotional distress endured by me and my family.

I kindly request that the Consumer Financial Protection Bureau initiate an investigation into this matter promptly. Your assistance in resolving these violations and securing my consumer rights would mean a great deal to me and my family during these challenging times.

Please acknowledge the receipt of this dispute letter and provide a written response regarding the course of action to be taken to address these violations.

Thank you for your attention to this urgent matter. I look forward to a swift resolution and the restoration of my financial well-being. 



Sincerely, XXXX XXXX

Company response to consumer: Closed with non-monetary relief