Consumer complaint received 2024-10-24 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: EQUIFAX, INC.
State: CT

Complaint narrative:
I am filing this complaint against Equifax Information Services LLC for willful noncompliance and negligent reporting regarding the XXXX XXXX  XXXX on my credit report. Equifax has consistently reported incomplete and inaccurate information in violation of the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681 et seq. 

Issues with the Reporting of the XXXX XXXX  : Incomplete Payment History : Equifax is reporting the XXXX XXXX  account without providing the full payment history, including the XX/XX/XXXX last payment. This omission violates 15 U.S.C. 1681e ( b ), which requires consumer reporting agencies to follow reasonable procedures to ensure maximum possible accuracy of reported information. An incomplete payment history misrepresents the accounts true status, making the report misleading. 
Erroneous Reporting of Credit Limit on a Closed Account : Equifax continues to report a credit limit on this closed account, making it appear as if the account is still open and available for use. This inaccurate reporting distorts my credit utilization ratio and misleads potential creditors. Under 15 U.S.C. 1681c, Equifax must ensure that closed accounts are accurately reported to reflect their true status. 
Inconsistent and Inaccurate Dates of Last Payment and Delinquency : The date of first delinquency is incorrectly listed as XX/XX/XXXX, while the last payment date is reported as XX/XX/XXXX. These inconsistent dates create an inaccurate and misleading credit profile in violation of 15 U.S.C. 1681c, which governs the reporting of accurate delinquency dates. 
Failure to Report the Account When in Good Standing : This account was only reported after it was charged off or had a negative status, which is both misleading and unfair. Selective reporting of an accounts negative status while omitting its prior good standing distorts the overall credit history and violates the FCRAs requirement for complete and fair reporting. 
Case Law Support : In XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX ( XXXX XXXX. XXXX ), the court held that incomplete information violated the FCRAs requirement for maximum possible accuracy, making even factually correct information misleading. Similarly, Equifaxs incomplete reporting of payment history, credit limits on a closed account, and selective reporting of the negative status renders the information misleading and inaccurate. 

Documents Provided : Dispute Results : I have provided documentation titled " Dispute Results, '' which shows that Equifax is erroneously reporting my total credit limit as {$9800.00}, despite there being only one open credit card account listed on my report. This further demonstrates Equifaxs failure to ensure the accuracy and completeness of the information. 
Equifax Credit Report : I have also provided my Equifax credit report, which clearly shows the incomplete reporting of the XXXX XXXX. This report omits crucial details, including a full payment history, and reflects inaccurate dates and credit limits. 
FCRA Violations : Failure to Ensure Maximum Possible Accuracy ( 15 U.S.C. 1681e ( b ) ) : Equifax has failed to follow reasonable procedures to ensure the maximum possible accuracy by reporting incomplete and inconsistent data, including missing payment history, erroneous credit limits, and selective reporting of only negative statuses. 
Failure to Report Complete and Accurate Information ( 15 U.S.C. 1681c ) : The incomplete payment history, incorrect reporting of a credit limit on a closed account, and inconsistent delinquency dates violate the FCRAs requirements for accurate and complete reporting. 
Failure to Reinvestigate Disputed Information ( 15 U.S.C. 1681i ) : Despite my previous disputes, Equifax has not corrected these inaccuracies or removed the erroneous information, as required by 15 U.S.C. 1681i, which mandates a reasonable reinvestigation of disputed information.

Company response to consumer: Closed with explanation