Consumer complaint received 2022-01-25 00:00:00
Product: Mortgage — Other type of mortgage
Issue: Trouble during payment process — 
Company: Ocwen Financial Corporation
State: NY

Complaint narrative:
XXXX XXXX XXXX XXXX To whomever oversees, Banks Mortgagers and their Servicers, listen to my plight. I have lived in my home, address above since XXXX. I have maintained and made substantial improvements to my property during this time. A foreclosure sale against the previous owner XXXX XXXX was completed in XXXX. The new owner becoming XXXX XXXX Bank XXXX. As trustee. 

I have since XXXX made numerous offers to settle The lien at 80 % of the foreclosed amount on my property, to no avail. About 3 years ago, I stumbled onto a XXXX XXXX Bank phone number that had records on my property. I was informed by personal, that XXXX XXXX Bank XXXX. Had sold a block of interest which included my property, to Ocwen, the company that had been the servicer of the property perviously. 

After extensive research. I learned that Ocwen, has failed to complete the necessary and/or any of the documents that would transfer title from XXXX XXXX Bank XXXX to Owen. I have made numerous calls to XXXX XXXX Bank XXXX. Executive branch recovery Department, informing them of Ocwens failure to transfer title, needed maintenance of my property which requires permits, and, my foundation which is in major disrepair following the damages from hurricane IDA. By law they are required to fix this issues. But, refuse. 

I have included copies from CFPB in which XXXX XXXX Bank, replied they have nothing to do with my property. County land records showing XXXX XXXX Bank is the recorded owner. I have letters from same law firm, with 3 different attorneys stating, they have been retained by XXXX XXXX Bank. However, 2 years later, same law firm now stating they are attorney in fact for PHH Mortgage Corporation, for XXXX XXXX Bank, XXXX, As Trustee for XXXX Mortgage Loan Trust XXXX, Mortgage -pass Though Certificates, Series XXXX. Copies included. I also, have a pending appellate action. 

I am reaching out to Government agencys In hopes of opening their eyes, and realizing the fraudulent activities of Ocwen, PHH Mortgage Corporation, and prey they be held accountable for their lackadaisical record keeping, and loopholing ways, that have the Banks continuing to pay the property insurance, and property taxes on homes they no longer own. 

XXXX XXXX XXXX, Asset-Backed Certificates, Structured Asset Securities , Amortizing Residential Collateral Trust. Are, but a few entities that have been used to secure interest in my property and many others. I am a vested stock holder. And, have carefully scrutinized my portfolio, to make sure my investments are safe from these predators. These are publicly traded stocks, and laws are being ignored. So not only am I being taken advantage of, there are hundreds of investors that have no idea their losing monies daily. Which begs the question, how many are facing the same obstacles as I? And, whos paying the attorneys fees? And, why is the property insurance inaccessible to fix my homes issues. Where is the accountability? and over-site? 

In XXXX we, the tax payers bailed out big banks with millions of dollars to prevent them from going under. So, not only are the tax payers not being repaid. Companies like Ocwen and PHH Cooperation are double dipping, making millions. Whilst, I continue to defend myself against being unlawfully evicted from my home. These companies continuing to refuse monies being offered to settle these matters. I prey my language is plain enough for those that can help, understand the nightmare Ive been enduring. 

Respectfully yours, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation