Consumer complaint received 2025-12-08 00:00:00
Product: Debt or credit management — Debt settlement
Issue: Confusing or missing disclosures — 
Company: Americor Funding, LLC
State: MS

Complaint narrative:
I am filing this complaint because I believe I was misled and taken advantage of by Credit9 and Americor when I was only XXXX years old. Their actions have caused financial harm, predatory interest charges, and forced me into a loan that I did not fully understand. I am now XXXX, a new mother facing financial hardship, and despite paying consistently and in good faith, my loan balance barely moves and often increases without clear explanation. 
XXXX. I was pressured into signing with XXXX at XXXX XXXX XXXX. 
I did not fully understand the financial implications of this loan at that age. Americor and Credit9 convinced me to sign up for their program instead of working directly with my original creditors. I trusted their guidance because I was young and inexperienced. 
XXXX. They instructed me to IGNORE settlement offers from creditors. 
Creditors mailed me legitimate settlement letters offering lower payoff amounts. XXXX specifically told me to ignore these letters and not communicate with the banks. 
If I had been allowed to settle directly, the original credit card debts would already be paid off. Instead, I was locked into a much more expensive 24.99 % APR loan with Credit9. 
XXXX. My loan balance fluctuates in suspicious ways. 
My principal has gone down to around {$3900.00}, only to rise back up to over {$4000.00} the following week. This has happened repeatedly. 
This makes me feel like my money is being mishandled or interest is being improperly calculated or applied. 
XXXX. I have been paying for YEARS but my principal barely moves. 
Loan Amount : {$4600.00} Current Principal : {$3900.00} Total Paid to Date : {$5100.00} ( more than the original loan amount ) Interest Paid So Far : {$2400.00} Despite paying more than what I originally borrowed, I still owe almost the entire principal due to the predatory structure of the loan. This is unreasonable and financially abusive. 
XXXX. I was even incentivized to leave a XXXX review. 
Credit9 offered me a {$25.00} gift card for a XXXX review, which I accepted because I felt pressured. This is unethical and manipulative. 
XXXX. I asked for help many times and was dismissed. 
When I reached out to the representative who originally helped me, I was told only that a principal payment will help, but none of my questions about rate reduction, refinancing, or balance fluctuations were addressed. 
I recently became a mother and lost my job. Even after requesting assistance and proving my hardship, all they offered was a small temporary payment reduction. This still leaves me in a cycle where the loan barely decreases. 
XXXX. Credit9 refuses to lower my APR despite my consistent on-time payments. 
Even with a low credit score, I have shown responsibility : All payments made on time Communicated all hardships Provided updates on financial changes Demonstrated reliability Yet I am still locked into a 24.99 % APR loan, which is predatory and not reflective of my payment history. 
XXXX. I believe I was targeted and taken advantage of as a young borrower with limited financial knowledge. 
Credit9 and XXXX did not act in my best interest. Their guidance directly prevented me from settling my debts for less and instead forced me into a high-APR long-term loan that has cost me thousands more.

Company response to consumer: Closed with explanation