Consumer complaint received 2023-10-09 00:00:00
Product: Debt collection — I do not know
Issue: Attempts to collect debt not owed — Debt was result of identity theft
Company: The Receivable Management Services LLC
State: IN

Complaint narrative:
I noticed an account on my credit reports from a company called THE RECEIVABLE MANAGEMENT that I never had any business relationship with. THE RECEIVABLE MANAGEMENT was attempting to collect on a an alleged debt in the amount of {$250.00}. I sent THE RECEIVABLE MANAGEMENT a DEBT VALIDATION LETTER via certified mail XX/XX/2023 requesting the agreement between THE RECEIVABLE MANAGEMENT and myself and the original application for the account. THE RECEIVABLE MANAGEMENT violated the FCRA 15 U.S.C. 1681g ( d ) by failing to provide the evidence requested after being notified about the identity theft. FCRA 15 U.S.C. 1681g ( e ) states .... a business entity that has provided credit to, provided for consideration products, goods, or services to, accepted payment from, or otherwise entered into a commercial transaction for consideration with, a person who has allegedly made unauthorized use of the means of identification of the victim, shall provide a copy of application and business transaction records in the control of the business entity.. Pursuant to the FDCPA 15 U.S.C. 1692g ( b ) THE RECEIVABLE MANAGEMENT was required to cease collection efforts until the alleged debt was validated but failed to do so. THE RECEIVABLE MANAGEMENT continued reporting the alleged debt to the credit bureaus in its attempts to collect on the alleged debt thereby violating the FDCPA 15 U.S.C. 1692g ( b ). I also disputed this fraudulent THE RECEIVABLE MANAGEMENT account with the credit bureaus. THE RECEIVABLE MANAGEMENT however continued reporting this fraudulent THE RECEIVABLE MANAGEMENT account with the credit bureaus. I saw the fraudulent THE RECEIVABLE MANAGEMENT account XXXX, XXXX and XX/XX/2023 on my credit reports. I then sent THE RECEIVABLE MANAGEMENT a FAILURE TO RESPOND letter via certified mail XX/XX/2023. THE RECEIVABLE MANAGEMENT violated the FDCPA 15 U.S.C. 1692e ( 2 ) In its attempt to collect on an alleged debt by falsely representing the character, amount, or legal status of any debt. THE RECEIVABLE MANAGEMENT violated the FDCPA 15 U.S.C. 1692f In their attempts to collect on the alleged debt by collecting an amount that was not expressly authorized by an agreement creating the debt or permitted by law. THE RECEIVABLE MANAGEMENT violated the FDCPA 15 U.S.C. 1692g ( b ) by not ceasing collection efforts until the debt was validated. Case law is well settled that reporting an alleged debt to the credit reporting agencies is " an attempt to collect on a debt ''. Pursuant to the FDCPA 15 U.S.C. 1692g ( b ) THE RECEIVABLE MANAGEMENT was required to cease collection efforts until the alleged debt was validated but failed to do so. THE RECEIVABLE MANAGEMENT continued reporting the alleged debt to the credit bureaus in its attempts to collect on the alleged debt thereby violating the FDCPA 15 U.S.C. 1692g ( b ). Additionally, THE RECEIVABLE MANAGEMENT FAILED TO RESPOND to the DEBT VALIDATION LETTER within 30 days causing me to send a FAILURE TO RESPOND letter via certified mail XX/XX/2023. THE RECEIVABLE MANAGEMENT violated the FCRA 15 U.S.C. 1681i by not validating the alleged debt within 30 days. I saw the fraudulent THE RECEIVABLE MANAGEMENT account XX/XX/2023 on my credit reports and it is still there as of this filing.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation