Consumer complaint received 2025-09-24 00:00:00
Product: Debt collection — Rental debt
Issue: Attempts to collect debt not owed — Debt is not yours
Company: TRANSWORLD SYSTEMS INC
State: FL

Complaint narrative:
This letter is a formal dispute and demand for immediate action regarding the TSI collection account you caused to be placed on my credit reports ( XXXX  and XXXX  ) XXXX  has been wise enough to permanently delete this from my credit profile. I was a tenant at XXXX XXXX XXXX  from XX/XX/XXXX to XX/XX/XXXX. I paid my rent and performed as a good tenant. The charges you claim are false, retaliatory, and unsupported. 

The so-called move-out statement you supplied to TSI is bogus and will not fly. It contains charges for items I did not own and for repairs I never authorized because there were no damages in this apartment at all. I demand you produce the following exact documents and evidence within 30 days of your receipt of this letter : 1. A complete, itemized invoice and receipts for every repair or charge you claim I owe, including dates, line-item costs, who performed the work, and receipts signed by the vendor. If no receipt exists, explain why and provide contemporaneous documentation of the work.

2. The exact move-out statement you furnished to TSI and to any credit reporting agency. Identify who prepared that statement, the date it was created, and the method by which it was transmitted to TSI.

3. The name, address, phone number, and contact person for the company you claim removed any items from my unit, plus proof of service ( bill of lading, photos with timestamps, signed removal receipts, or similar chain-of-custody documents ). If you assert a third party removed items on your behalf, give the contract or work order authorizing that action. 
4. A full accounting of my security deposit : the amount collected, a complete list of deductions, itemized receipts for each deduction, and the date any funds were withheld or disbursed. If you did not return my deposit or supply a legal itemized statement as required, explain why.

5. Copies of all communications, emails, texts, or notes between XXXX XXXX, TSI, or any collection vendors regarding my account and the alleged charges. 

Background facts : while I lived in the unit I repeatedly reported a malfunctioning air conditioner ( unit temperatures approached XXXX degrees ), roach infestation, people walking thwir trash and literally leaving it outside my door and rodent activity. Management and maintenance were aware. I called local code enforcement due to unsafe living conditions. Shortly after I declined to renew my lease and filed complaints, this supposed debt was created and furnished to TSI. This conduct appears retaliatory and done in bad faith. You were given more than enough time that I wasnt renewing at these trash apartments! 

Under Florida law landlords must maintain premises and may not engage in retaliatory conduct. As a furnisher you can not report information you know or should know is inaccurate. By furnishing unverified or fabricated information to TSI and the credit bureaus you may be violating the Fair Credit Reporting Act ( 15 U.S.C. 1681s-2 and 1681i ) and Florida consumer protection statutes. If you can not produce the documentation requested above, you must immediately instruct TSI and all credit reporting agencies to delete this account and confirm deletion in writing to me.

Company response to consumer: Closed with explanation