Consumer complaint received 2016-01-18 00:00:00
Product: Mortgage — Conventional adjustable mortgage (ARM)
Issue: Loan servicing, payments, escrow account — 
Company: Seterus, Inc.
State: CA

Complaint narrative:
On XXXX XXXX, 2014 my hoa had an attorney firm called XXXX XXXX XXXX act as the agent/attorney and their trustee all at the same time which is illegal becuase a trustee needs to be impartial. This XXXX XXXX XXXX conducted an auction of my property right inside their office and gave my home away for a mere {$20000.00} to XXXX ( XXXX ) a straw buyer basically. This law group recorded a trustee 's deed upon sale as if they were the real trustee under the deed of trust. My name was removed from title and becuase it was not a real trustee sale I was left with the mortgage in my name. This XXXX claims he purchased the property free and clear of the loan. I still owe XXXX to this property. 
This XXXX files a quiet title against the property and names various parties including myself. Now I am being sued and have no property just the loan. 
I am still being charged by the servicer every month and my credit is getting ruined. Instead of the servicer assisting in this they have done nothing at all to help me. They had their corrupt attorneys at XXXX lie to me, they told me an HOA could not take my property and the HOA did take my property. They gave me incorrect information wanting me to loose my home. This firm is the one that just filed an illegal substitution against the property, without authority FROM fannie Mae.This XXXX, are taking hundreds of these fradulent HOA foreclosures and filing unauthorized substitutions of trustee in trustees that they themselves represent. I have found them on XXXX I am doubtful these attorneys in this case are in there for any good purpose. They even called the servicer seterus and had me blocked from asking questions. Your agency had them unblocked me. I want Seterus to realize what happended to me is a scam and that I am in court fighting, not purposely wanting to pay the money on the house. 
This new attorney for this case XXXX XXXX has fed me a bunch of lies, when I asked why the hoa was receiving over XXXX XXXX dollars in hoa fees when the hoa fee is {$25.00} a month, he responded with a lie. He said that even though it says hoa fees they really are attorney fees. Complete lies. He said that those fees where paid to the Fannie Mae attorneys to file a quiet action. It is completely deceptive it says HOA FEES NOT ATTORNEY FEES. Further, the XXXX attorneys never filed a quiet title it was that XXXX that took my name off the title. This supposed new attorney XXXX XXXX, IS A LIAR. He works for XXXX law firm. 
He says he going to be substituting for XXXX. 
Seterus needs to get an honest attorney on this case, these law groups are corrupt they are trying to steal my home by filing false documents against the title to my property. 
Seterus, CEO, needs to look into these law groups that are claiming to be representing them. They are getting into their data basis and taking over thousands of peoples properties not just mine. 
I want to know who the lender is on my loan because these attorneys have been changing things on my deed of trust. Seterus has done nothing to help ...

Company response to consumer: Closed with explanation