Consumer complaint received 2024-10-17 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: EQUIFAX, INC.
State: FL

Complaint narrative:
I am filing this formal complaint regarding the continuous inaccurate reporting of fraudulent accounts on my credit report with Equifax. For months, I have disputed these accounts as fraud, yet Equifax persists in verifying them without providing any valid proof or documentation of verification. This failure to adhere to the required verification process violates both the Fair Credit Reporting Act ( 15 U.S.C. 1681e ) and the standards set forth by the Consumer Financial Protection Bureau ( CFPB ). 

I have filed a police report supporting my claim that the accounts listed below are fraudulent. Despite this, Equifax has failed to remove the accounts and has not provided any substantive documentation proving their legitimacy. 

Summary of Fraudulent Accounts Being Disputed with Equifax : 1. XXXX XXXX  ( XXXX ) - ( XXXX ) Account # : XXXX 2. XXXX XXXX  ( XXXX ) - ( XXXX ) Account # : XXXX 3. XXXX XXXX  ( XXXX ) - ( XXXX ) Account # : XXXX 4. XXXX ( XXXX ) - ( XXXX ) Account # : XXXX 5. Original Creditor : XXXX XXXX XXXX ( XXXX ) - ( XXXX ) Account # : XXXX 6. Original Creditor : XXXX XXXX XXXX ( XXXX ) - ( XXXX ) Account # : XXXX Violations of Reporting Standards by Equifax : Equifax has failed to comply with federal regulations and guidelines by continuing to verify these fraudulent accounts without providing valid proof of verification. Under 15 U.S.C. 1681e, Whenever a consumer reporting agency prepares a consumer report, it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about whom the report relates. 

Furthermore, per 12 CFR Part 1022 ( Regulation V ), furnishers of credit information are required to : Furnish information that has integrity about accounts or other relationships with consumers.

Furnish information that is accurate.

Conduct reasonable investigations of consumer disputes.

Equifax has not followed these required standards, as I have yet to receive any physical proof of verification for the fraudulent accounts listed above. The CRRG ( Credit Reporting Resource Guide ) emphasizes that any deviation from these standards jeopardizes the integrity of data. I have identified errors and inaccuracies in my Equifax credit report, which I am now formally challenging. 

Equifaxs Failure to Provide Verification : Equifax continues to list these fraudulent accounts as verified, despite my numerous disputes. To date, I have not received any documentation or evidence supporting that a legitimate verification process was conducted. I expect Equifax to promptly demonstrate that it complied with federal and regulatory requirements by providing the following : 1. A detailed explanation of how Equifax verified these accounts.

2. Copies of any documentation Equifax received from the furnishers supporting the accuracy of the reported information.

3. Proof that a reasonable investigation was conducted and that all proper procedures were followed in verifying these accounts.

Company response to consumer: Closed with non-monetary relief