Consumer complaint received 2018-02-21 00:00:00
Product: Debt collection — Medical debt
Issue: Attempts to collect debt not owed — Debt was result of identity theft
Company: Advanced Collection Bureau, Inc.
State: FL

Complaint narrative:
I have contacted XXXX provided a police report when my purse was stolen and I became a victim of identity theft since XXXX. I have contacted these collection agencies asking them to verify and validate the debt and I have received nothing but a violation of HIPPA from 1 out of 27 collection agencies. I have fought this battle of trying to remove the fraudlent activity since XX/XX/XXXX. XXXX  will not remove these inaccuracies at all they are fraudulent and are not my any means consented by me. XXXX  sent me a credit report informing me to call the collection agencies which I have only to be hung up. These collection agencies threatened me with jail and liens and even harassed my job. Im in desperate need to get this fixed I cant even get equipment for my daughter who is XXXX because someone has ruined my credit. I have done everything XXXX has asked of me only to receive no results. I have even paid for extra privacy and alerts through XXXX to still have no results but a waste of time and money. 
Collections : XXXX XXXX-1 item Dba XXXX XXXX-1 item XXXX XXXX-1 item XXXX XXXX-25 items XXXX items XXXX- 1 item Addresses : XXXX XXXX XXXX   XXXX XXXX fl XXXX XXXX XXXX XXXX XXXX XXXX fl XXXX XXXX XXXX XXXX # A XXXX fl XXXX XXXX XXXX XXXX # XXXX XXXX Fl XXXX XXXX XXXX XXXX XXXX Fl XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Fl XXXX XXXX XXXX XXXX XXXX # XXXX XXXX Fl XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX fl XXXX XXXX XXXX XXXX XXXX XXXX Fl XXXX XXXX XXXX XXXX XXXX Fl XXXX XXXX XXXX XXXX XXXX XXXX XXXX Fl XXXX XXXX XXXX XXXX XXXX XXXX Fl XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Fl XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Fl XXXX XXXX XXXX XXXX XXXX Fl XXXX XXXX XXXX XXXX XXXX Fl XXXX XXXX XXXX XXXX XXXX Fl XXXX XXXX XXXX XXXX XXXX XXXX Fl XXXX XXXX XXXX  XXXX XXXX Fl XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Fl XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX fl XXXX XXXX XXXX XXXX XXXX XXXX XXXX fl XXXX I hAve tried to even these addresses to try to see if maybe I could figure out who stole my identity and most of them dont even exist I have never lived here. 

Inquires- XXXX/XXXX of XXXX XXXX XXXX XXXX/XXXX of XXXX Please remove Im not currently car shopping and wont be for another 3 years these are not authorized by me. I talked to XXXX and of course they told me to call the company that made the inquiry and of course I visited the business and they couldnt tell me anything but it was made over the phone and I would need to contact XXXX for it to be removed. I did contact XXXX once more and for some odd reason when I ask to speak to a manager The line gets disconnected. 
I have sent numerous letters and phone calls to these companies and XXXX I have paid for extra fraud protection and added a fraud alert to still end up with no result.

Company public response: Company believes complaint caused principally by actions of third party outside the control or direction of the company
Company response to consumer: Closed with explanation