Consumer complaint received 2025-05-28 00:00:00
Product: Debt collection — Credit card debt
Issue: Attempts to collect debt not owed — Debt is not yours
Company: Resurgence Legal Group, PC
State: CA

Complaint narrative:
Statement for Complaint to the Federal Trade Commission Date : XX/XX/XXXX Complainant Information : Full Name : XXXX XXXX XXXX Address : XXXX XXXX XXXX City, State, Zip : XXXX, CA XXXX Phone Number : XXXX Email Address : XXXX Entities Against Whom the Complaint is Filed : 1. XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. 
o XXXX XXXX XXXX XXXX, XXXX, IL XXXX o Phone : XXXX Statement of Facts : This complaint concerns the continued and improper collection attempts by XXXX XXXX XXXX, its affiliate XXXX XXXX XXXX XXXX, and its subsequent debt collector XXXX, XXXX, for a debt that was legally dismissed by a court of law. 
1. Origin of Alleged Debt : The alleged debt originated from an unauthorized XXXX credit card issued by XXXX XXXX, which I never owed. 
2. Lawsuit and Dismissal : o XXXX XXXX XXXX filed a lawsuit against me, XXXX XXXX, in the Superior Court of California , XXXX XXXX XXXX, XXXX XXXX XXXX XXXX. 
o The case number was XXXX o On XX/XX/XXXX, during a court trial hearing, the case was formally dismissed by the Superior Court of California. 
o The dismissal was requested by the legal representative of XXXX XXXX XXXX, XXXX XXXX XXXX ( Resurgence ), due to a lack of evidence or eyewitnesses to prove that I owed the alleged money. 
XXXX. Continued Improper Conduct : o Despite the clear and definitive court dismissal, XXXX XXXX XXXX and XXXX XXXX XXXX XXXX  have failed to remove my personal information related to this dismissed debt from their company databases. 
o They have continued to share my personal information with other debt collection agencies, specifically XXXX, XXXX, for the purpose of collecting this non-existent debt. 
o XXXX, XXXX has subsequently engaged in collection attempts against me for this debt. 
4. Attempts to Resolve : o I have directly contacted both XXXX XXXX XXXX and XXXX XXXX XXXX XXXX  to resolve this issue and demand the cessation of collection activities and removal of my data. 
o Both parties stated that " the case was closed and there is nothing they can do about it, '' which contradicts their ongoing actions of maintaining and sharing my information for collection purposes. 
5. Harm Suffered : o The continued placement of my personal information on debt collection databases and the persistent collection attempts for a legally dismissed debt are causing significant and ongoing harm. 
o This includes damage to my personal credit due to inaccurate reporting of a non-existent debt. 
o It also causes significant personal distress and inconvenience, forcing me to repeatedly address and challenge collection attempts for a matter that has already been resolved in my favor by a court. 
Violation of Consumer Rights : The actions of XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, and XXXX, XXXX appear to be in direct violation of the Fair Debt Collection Practices Act ( FDCPA ), which prohibits debt collectors from using unfair or deceptive practices, including attempting to collect a debt that is not owed or has been legally dismissed. Their failure to cease collection activities and remove my data after a court dismissal constitutes a clear breach of these protections. Furthermore, the continued reporting of this dismissed debt on my credit report constitutes inaccurate reporting under the Fair Credit Reporting Act ( FCRA ). 
Requested Action by the Federal Trade Commission : I respectfully request that the Federal Trade Commission : 1. Investigate the practices of XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, and XXXX, XXXX regarding their handling of dismissed debts and consumer data. 
2. Order XXXX XXXX XXXX and XXXX XXXX XXXX XXXX  to immediately cease all collection activities related to the dismissed debt of XXXX XXXX. 
3. Order XXXX XXXX XXXX and XXXX XXXX XXXX XXXX  to permanently remove my personal information related to this dismissed debt from their databases and to cease sharing it with any third-party debt collectors. 
4. Order all involved parties to notify all credit reporting agencies ( XXXX, XXXX, XXXX  ) to remove any and all tradelines or negative remarks associated with this dismissed debt from my credit report. 
5. Take any other appropriate enforcement action to prevent such harmful and illegal practices from continuing. 
Supporting Documentation ( to be attached to the online complaint ) : Certified copy of the Superior Court of California , XXXX XXXX  XXXX, dismissal order for case [ Case Number, if known ] ( XXXX XXXX XXXX vs XXXX XXXX, dated XX/XX/XXXX ). 
Copies of any letters or emails sent to XXXX XXXX XXXX, XXXX XXXX XXXX, or XXXX XXXX XXXX regarding this issue. 
Copies of any collection notices received from XXXX, XXXX. 
Copies of credit reports showing the alleged debt ( if applicable ). 
I declare under penalty of perjury that the foregoing is true and correct to the best of my knowledge and belief. 
Sincerely, XXXX XXXX XXXX XX/XX/XXXX XXXX

Company response to consumer: Closed with explanation