Consumer complaint received 2024-11-30 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account status incorrect
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
State: OH

Complaint narrative:
Dear CFPB, I am writing to file a formal complaint against Bank of America and XXXX XXXX for violations of federal consumer protection laws and regulations, as outlined below. 
15 U.S.C. 1611 : Bank of America and XXXX have failed to adhere to the Truth in Lending Acts ( TILA ) provisions, which mandate accurate disclosures of credit terms to consumers. Misleading or incomplete reporting of financial obligations has had an adverse impact on my credit report and access to credit.

15 U.S.C. 1602 : Both entities have failed to ensure the transparency and accuracy of credit transactions as required by this statute, which defines key terms and obligations under TILA.

15 U.S.C. 1691 ( a ) : I believe Bank of America has engaged in discriminatory practices in violation of the Equal Credit Opportunity Act ( ECOA ). This section prohibits creditors from discriminating against any applicant based on factors unrelated to creditworthiness. 

XXXX2 CFR 1002.4 : Bank of America failed to notify me of adverse actions or provide clear, written reasons for decisions affecting my credit application or account.

12 CFR 1002.2 : XXXX has provided inaccurate or misleading credit report data, resulting in adverse actions against me, including potential denial or higher costs of credit. 

TransUnion LLC v. Ramirez, 594 U.S. ( 2021 ) : XXXX 's conduct demonstrates a disregard for consumer rights, as highlighted in the Supreme Courts ruling. Their failure to meet the FCRAs requirements regarding accuracy and disclosure of consumer data directly impacts my credit standing.

Details of the Complaint Bank of America and XXXX XXXX have collectively contributed to errors and misrepresentations in my credit report. Despite my attempts to resolve these issues, the following concerns remain unaddressed : Failure to Correct Inaccurate Reporting : XXXX continues to report erroneous information on my credit report, leading to adverse actions against me. 
Lack of Proper Notification : Bank of America has failed to notify me of adverse actions or provide sufficient explanations for their decisions. 
Failure to Ensure Maximum Accuracy : XXXX has not upheld its obligation under the Fair Credit Reporting Act ( FCRA ) to ensure the accuracy of consumer reports, as required under 15 U.S.C. 1681e ( b ).

Requested Resolution I request the CFPB to : Conduct a full investigation into Bank of Americas and XXXX XXXX  actions. 
Require XXXX to immediately correct inaccuracies on my credit report and provide evidence of compliance with 15 U.S.C. 1681e ( b ).

Require Bank of America to provide clear documentation of their adverse actions and verify compliance with ECOA and related regulations.

Levy appropriate penalties for noncompliance to ensure accountability and prevent similar misconduct in the future. 
Supporting Documentation I have attached copies of my credit report, correspondence with Bank of America and XXXX, and any additional documentation to support this complaint. 

Thank you for your attention to this matter. I trust that the CFPB will take appropriate action to uphold my rights under federal law and ensure accountability for these violations. 

Sincerely, XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation