Consumer complaint received 2024-12-29 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: Fidelity National Information Services, Inc. (FNIS)
State: GA

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX Chex Systems , Inc . 
Attn : XXXX XXXX XXXX XXXX XXXX XXXX, MN XXXX Subject : Formal Dispute and Demand for Investigation Regarding Inaccurate Account Reporting To Whom It May Concern, I am writing to dispute the adverse information associated with my name, XXXX XXXX, and Social Security number in your records. This letter serves as my formal demand for a comprehensive investigation under the Fair Credit Reporting Act ( FCRA ) and other applicable consumer protection laws. The following accounts and details are under dispute : Disputed Accounts and Details 1. Reported By : XXXX XXXX  Name on Record : XXXX XXXX Reported Address : XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX SSN : XXXX Date of Closure : XX/XX/XXXX Account Number : XXXX Original Charge Off Amount : {$200.00} Closure Status : Unpaid XXXX. Reported By : XXXX XXXX  Name on Record : XXXX XXXX Reported Address : XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX SSN : XXXX Date of Closure : XX/XX/XXXX Account Number : XXXX Original Charge Off Amount : {$150.00} Closure Status : Paid in Full XXXX. Reported By : XXXX XXXX XXXX XXXX  XXXX on Record : XXXX XXXX XXXX Reported Address : XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX SSN : XXXX Date of Closure : XX/XX/XXXX Account Number : XXXX Original Charge Off Amount : {$2500.00} Closure Status : Unpaid XXXX. Reported By : XXXX XXXX  Name on Record : XXXX XXXX XXXX XXXX Reported Address : XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX SSN : XXXX Date of Closure : XX/XX/XXXX Account Number : XXXX Original Charge Off Amount : {$300.00} Closure Status : Unpaid Basis for Dispute 1. Unauthorized Reporting : I have not authorized or provided consent for the reporting of this information to third-party agencies. Please provide documentation, including contracts signed with my wet-ink signature, proving my explicit consent for these records to appear on my consumer report.

2. Inaccuracies in Reporting : The details provided are inaccurate, incomplete, and unverified. As per FCRA Section 611, I request an immediate investigation and verification of these records to ensure compliance with federal laws.

3. Permissible Purpose : I demand evidence of your compliance with 15 U.S.C. 1681b ( a ), showing that you had a legitimate permissible purpose to access and report my information. 

Request for Documentation Within 5 days, I demand the following documents for each disputed account : 1. All records, agreements, and contracts bearing my signature that establish the validity of the reported information.

2. Verified evidence showing compliance with FCRA and communication records from the data furnishers.

3. Details of the investigation and the methods used to validate the adverse information.

Cease and Desist Until this dispute is resolved, I demand that ChexSystems cease and desist from reporting or sharing any information regarding these accounts. Continuation of reporting unverified information constitutes defamation and harassment, and it subjects ChexSystems to potential civil liability under the FCRA and FDCPA.

Legal Reservation This letter serves as a good-faith effort to resolve the matter. I reserve all rights under U.C.C. 1-308 and applicable consumer protection laws. Failure to respond appropriately within the allotted time frame will be taken as your agreement to remove the disputed information from my consumer file.

I trust you will address this matter promptly. Please contact me at your earliest convenience to confirm receipt of this letter. 

Sincerely, XXXX XXXX Without Prejudice, U.C.C. 1-308

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation