Consumer complaint received 2015-06-05 00:00:00
Product: Mortgage — VA mortgage
Issue: Loan servicing, payments, escrow account — 
Company: WELLS FARGO & COMPANY
State: SC

Complaint narrative:
I am currently challenging the attempted foreclosure of my home by the Wells Fargo Bank, which I believe is in violation of previous judgments against Wells Fargo by the Federal Courts. Their felonious behavior began immediately upon my filing bankruptcy XX/XX/XXXX, and they have continued to extort money from me to intentionally have me default on my mortgage so as to foreclose on me despite my faithfully paying them month after month, and year after year. 

I have come to learn that this is a practice that has received negative media attention and so appropriately describes perfectly what has been done to me throughout the years with the unscrupulous Wells Fargo Mortgage evil entity. 

XX/XX/XXXX, an article came out titled, " New Lawsuit Alleges That Wells Fargo Has a Manual for Mass Fabrication of Foreclosure Documents ''. In this manual they discuss in detail how certain abuses are performed and provide strong proof that that behavior is routine and presumably widespread ''. Further in the article is where their illegal conduct is clearly shown for what it is. The reporter stated, " Recall that we 've long been critics of Wells Fargo, not simply for its bad conduct, but for the intelligence-insulting manner in which it keeps asserting that it is better than other mortgage services, when the evidence is overwhelmingly the reverse. For instance, during the not-really-supervised-by-the OCC Independent Foreclosure Reviews, whistleblowers told us how Wells Fargo 's serving conduct was worse even than that of XXXX XXXX XXXX, which took over sub prime miscreant number XXXX XXXX. For instance, both by statute and via the mortgage securitization contracts, borrower payments are required to be applied in a specific order : interest first, then principal, then fees. If a borrower had incurred a late fee, Wells would apply the payment to fees first, guaranteeing the payment would be too small. That would enable Wells to declare the payment to be insufficient for the current month and charge another late fee. That scam is called " pyramiding fees '' and because the amount the borrower supposedly owes grows rapidly, almost always means that the delinquent borrower is never able to dig his way out of his hole and loses his home. " This conduct by Wells Fargo can only be described as reprehensible and deserves the greatest penalties in continuing in its criminal conduct towards its clients. 

On XXXX different occasions Wells Fargo has threatened to foreclose on my home if I did not pay their extortion fees. Proof of their extortion is enclosed with this letter a copy of a registered letter with a check in the amount of {$4400.00} to Wells Fargo Financial. This particular payment caused me great pain, as I had to sell my Dodge van that I had people use to take me to my medical appointments, my shopping, etc. and Wells Fargo deprived me of my freedom to take care of myself. Being housebound has even become more of a prison since I have been XXXX XXXX because of my XXXX. 
I have also enclosed a copy of a payment summary dated XXXX XXXX, in the column on the left hand side you will see that only {$110.00} is going towards the principal, {$810.00} towards the interest, from a payment of {$930.00}. If you divide XXXX by XXXX you have a total of XXXX % of my payment going to interest alone. This has to be criminal, this has to be pyramiding, and this has to be stopped for those of us who just live on just enough to get by and who want to have our own roofs over our own heads in our old age. 

I am a XXXX XXXX year old widow of a U.S. military XXXX retiree, who has faithfully supported my husband throughout his military career and throughout his XXXX XXXX he sustained from contracting XXXX while in the service. We have suffered together and we dreamed of having our own home that we could retire and

Company public response: Company chooses not to provide a public response
Company response to consumer: Closed with explanation