Consumer complaint received 2026-06-10 00:00:00
Product: Checking or savings account — Checking account
Issue: Problem with a lender or other company charging your account — Transaction was not authorized
Company: WELLS FARGO & COMPANY
State: FL

Complaint narrative:
On XX/XX/year> Wells Fargo deducted {$15000.00} from my LLC business bank account. The Freeze shows a Legal order that came from XXXX XXXX. On XX/XX/XXXX, I contacted the bank 's legal processing department, which instructed me to contact the lawyer who filed the claim. I asked, did Wells Fargo verify this info, and they just instructed me to contact the lawyer, and all I can do is go inside a branch to get a copy of the order or get an attorney to have a judge remove the freeze-that 's all they instructed me to do. I then contacted the law office, and they said they have a legal order for the freeze, and no other info was given regarding verification of the actual Judgement debtor. On XX/XX/XXXX, I went inside a branch and had the business banker contact legal to get a copy of the order. Once retrieved and printed and as suspected, the " court caption '' did NOT have the name of my business account as the actual " Judgement Debtor '' but the name of my business only mentioned on the " RE : '' memo line of the cover page. I asked the banker to fax over my " IMMEDIATE DISPUTE OF WRONGFUL BANK ACCOUNT RESTRAINT letter and then asked the banker to follow back up with legal to see if received and she stated she didn't have time and had another appointment. So I left, and contacted my attorney. On XX/XX/XXXX, After speaking with my attorney, who advised to go back to the bank after the weekend and try to point out this error and have the Legal dept. Supervisor escalate and investigate immediately. Made another appointment for XX/XX/XXXX with another banker who contacted legal. The banker was informed and given the same previous info already on hand, even though I hold proof from a court docket search, not showing my LLC business mentioned in the court caption or as the " Judgement Debtor '' on record, and a legitimate complaint for concern. I then provided the banker a copy of my LLC business separate XXXX from my IRS XXXX form, and she made a copy and faxed it over to the Legal dept. with my DISPUTE LETTER. After leaving, I informed my attorney who also sent a final demand to Wells Fargo and XXXX XXXX who informed them in writing that under both New York law ( CPLR 5222 ) and Florida law ( Fla. Stat. 77.04 ), a bank is only legally authorized to freeze an account if the entity is explicitly listed as a XXXX XXXX or XXXX in the caption of the court order. Furthermore, the XXXX is not named as a XXXX XXXX in the caption of the underlying judgment or legal order ; its name appears improperly only within an administrative reference or 'RE : ' memo line. Wells Fargo has no legal authority to restrain the funds of a non-party entity based on a memo line specification. The creditor illegally uses a " RE : '' ( Regarding ) memo line to sneak my separate business name into a Restraining Notice and freeze its bank account. Wells Fargo have yet to follow up or inform if the matter is being investigated or looked into, and this seems like a MAJOR compliance failure, and since Wells Fargo is being uncooperative, we will file for sanctions, abuse of process, and wrongful restraint damages in court. I have attached : XXXX. Final demand letter 2. Actual Judgment order from New York courts XXXX. Creditor cover page sent to Wells Fargo blatantly showing the deceptive act of including the non-party entity to try and sneak and expand a judgment to a new business entity just by typing its name on a cover sheet. To freeze the XXXX 's account legally, they are required to sue that specific LLC, serve it with a summons, and win a judgment against it and did not 4. Proof of the separate LLC entity 5. The original dispute complaint

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with monetary relief