Consumer complaint received 2024-04-17 00:00:00
Product: Checking or savings account — Checking account
Issue: Closing an account — Funds not received from closed account
Company: PNC Bank N.A.
State: CA

Complaint narrative:
Hi I file a report here on XX/XX/XXXX case number XXXX And I received a respond from PNC my complain was about my account name XXXX XXXX XXXX DBA XXXX XXXX Account Number .XXXX My complain was my funds not returned after account closure and I received a response from PNC saying I impersonated the company with the name XXXX XXXX and my funds were returned to the original account with no prior notice and there is no report about my wire On the XX/XX/2023 of {$25000.00} and I have decided to file another report with this claims XXXX have all documentation from XXXX Clerk in XXXX XXXX for my names statement to do business as XXXX and I presented a website receipts registration of logo from XXXX and invoices and social media platform with a fanbase of XXXX XXXX all this was presented to the bank to proof I have nothing to do with copyright or impersonation And the account on the respond is XXXX and my account I complain about is XXXX and I called the department and I was transferred to the collection department and I was informed the account of XXXX cant be found and doesnt exist on the system and this is PNC covering their tracks and making me feel inferior and vulnerable to their superiority complex because aint no way this money was refunded and it states on my bank statement wire to a personal PNC account If this cant help me get my funds back I go to social media and news to present my stories with all my statements from PNC 2. I believe all this are stories made by PNC bank to cover their tracks because I have discrepancies from the bank branch who claimed it was sent to the fraud department of PNC all of my clients are international and if retuned to the original account it has to be international but it was a domestic wire done to a personal pnc account not to an original account as claimed by XXXX from PNC I like to follow this with different stories from different departments about this funds All I want is the funds retuned to me the response didnt answer my {$25000.00} wire I made out of the account and was placed on hold never deposited and never returned back to my account and no response from XXXX and PNC I made a request to go to the news station XXXX I want Americans to be the judge of this situation I contacted PNC bank on my issue with XXXX and the sent the director of Executive relations XXXX and she told me I cant received this money and thats all information she gave and when I complained about the wire of {$25000.00} I made she was shocked and didnt know what to do but rather said I should wait and she is gone get back to me and that was it I didnt get hear nothing from her and now I filed another report with the occ and this XXXX of a guy comes and responded and now is responding with some XXXX and this are my answers to his response XXXX.I have file a report to the XXXX news outlet and I have an invitation to come present my case I will present my case to be published and get help from my fellow Americans XXXX. The respond he provided is vague and have been coordinated by the team because I cant impersonate a business with the name I register the Dba name with PNC and had a bank account if for one the dont want my lawyers to hear this because if I impersonate XXXX why did the open The account the only reason the open the account with the name XXXX for me because I provided the right documentation to have an account thats a lawsuit against them Im not willing to pursue I provided them with my website and my invoices and my social medial platform my logo with the name XXXX which means fabric from XXXX and the didnt care to consider my business and name Branding just because the wanted the money from the account and the now claimed its been wired to the original account who is the original account I have proofs to have an account with the name XXXX and that is why an account was open the respond he gave is. Vague and my total refund is XXXX $ not XXXX $ so if yall cant solve my problems and I received my money I have to turn to the news lawyers and American citizens because this impersonation trick wont work with me this is just a cover up to get this money to them and which wont be tolerated XXXX.i have contradicting statements from the bank manager the executive director and the collection team of PNC making everything sound sketchy I called the collection team and the told me the cant find the account number and the account number he attached to this respond is not the same as the complaint account number

Company response to consumer: Closed with explanation