Consumer complaint received 2024-05-29 00:00:00
Product: Student loan — Private student loan
Issue: Dealing with your lender or servicer — Problem with customer service
Company: Navient Solutions, LLC.
State: PA

Complaint narrative:
To Whom it May Concern, Thousands of students were scammed by Navient into taking out predatory private loans to attend for profit online schools such as the one I attended, The XXXX XXXX of XXXX. As a matter of fact, The XXXX Institutes were investigated by the Dept. of Education.

Because of the numerous claims of fraud and misconduct perpetrated by these online for profit schools, such as The XXXX XXXX, I was able to file a Borrower Defense claim with the Dept. of Education against The XXXX XXXX, and my fedderal loans of {$67000.00} were XXXX and my credit repaired.

My Borrower Defense Claim was also part of the Sweet Vs. Cardona settlement for which I was a full class member.

I am aware that Navient was sued by 39 state AGs regarding their predatory loans to attend these online for-profit schools and that Sallie Mae/Navient were XXXX " preferred '' lending company in a " deal '' with these schools during the early XXXX 's. These private loans with a high risk of default were part of a package deal offered to " for profit online schools ''. But loans made to students in states outside of the agreement, or those who were not in default for 7 months or more during a " specific '' time frame, were excluded. I am sure this was a big win for Navient, but what a sham of a settlement deal for the rest of borrowers scammed into taking loans to at least 150 for profit online schools. After the AG settlement, Navient als

o got out of the federal student loan business due to scrutiny from lawmakers and borrower advocates. Navient had to pay restitution to the Federal student loan borrowers for not informing students of IDR/IBR payments students could have enrolled in, but instead steered toward forbearance. Furthermore, Navient has been sued at least a half dozen times for other predatory loan practices and illegal collection practices? I am also aware of a " pilot '' program by which Navient is sending out " applications '' to select students who may have filed Borrower Defense claims against their schools and were approved. This application is a sham. Why do we need to prove anything? Navient knows who we are. Under the FTC " Holder Rule '' Navient is liable for giving predatory loans in connect
ion with online for-profit schools. Time is running out for Navient to do right by students who were scammed into taking out private loans to attend online for profit colleges who have committed misconduct and misrepresented themselves to the public to entice students to enroll. XXXX XXXX XXXX has sent a letter to Navient 's CEO asking to discharge these loans NOW! It's time Navient do the right thing and discharge all these predatory private loans made to attend online for profit schools. 

While my loans were originally with XXXX XXXX ( Navient ), they have since been refinanced with XXXX. I faxed Navient on XX/XX/XXXX requesting the private loan discharge application, but have not heard back. Because of the Navient settlement, they should, in turn take the blunt and my private loans should be forgiven with XXXX Sincerely, XXXX XXXX XXXX XXXX XXXX

Company response to consumer: Closed with explanation