Consumer complaint received 2025-06-06 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Velocity Portfolio Group
State: MI

Complaint narrative:
TO WHOM IT MAY CONCERN : RE : DEMAND FOR IMMEDIATE REMOVAL OF ACCOUNT CKS PRIME INVESTMENTS ( Original Creditor : XXXX ) XXXX  Account # : XXXX | XXXX  Account # : XXXX This letter serves as my formal demand for the immediate removal of the above-referenced account from all of my credit reports. This account is being reported in direct violation of several provisions under the Fair Credit Reporting Act ( FCRA ) and XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX. The record is inaccurate, incomplete, and misleadingwarranting its full and permanent deletion.

GROUNDS FOR REMOVAL : 1. Violation of 15 U.S.C. 1681e ( b ) Failure to Maintain Maximum Accuracy The account reports different and conflicting data between XXXX and XXXX XXXX lists the account as Open with a {$0.00} balance, which misleads readers into assuming the debt is active when it is not. 

XXXX  reports the account as Legally paid in full for less than the full balance but categorizes it under Debt Buyer / Installment, a contradiction in terms. 

XXXX  does not report this account, further confirming data inconsistency across bureaus. 

These contradictions violate the FCRAs accuracy requirement. 

2. Violation of 15 U.S.C. 1681c ( a ) ( 4 ) Obsolete Debt Reporting This account was opened on XX/XX/XXXX and last active on XX/XX/XXXX. Under FCRA guidelines, derogatory accounts ( including charge-offs and settlements ) must be removed seven years from the date of first delinquency. However, the reporting of a settled for less comment without valid legal basis or updated XXXX is incomplete and misleading, especially if the settlement date and details are not provided in all bureaus.

3. Violation of 15 U.S.C. 1681i ( a ) ( 1 ) ( A ) Failure to Investigate Prior Dispute If you have already received a prior dispute ( and you likely have ), your failure to correct, investigate, or remove this data is a failure to meet your reinvestigation obligations under federal law. 

XXXX XXXX XXXX XXXX XXXX  VIOLATED : Your reporting of this account fails to comply with the following XXXX XXXX guidelines : Compliance Condition Code " XXXX '' : Once a dispute is initiated, this code must be present. XXXX  reflects no dispute condition code. 

Status Code Reporting Inconsistency : The account is simultaneously listed as " Open '' and Settled / Charged-Off, which is structurally invalid under XXXX XXXX XXXX 

Account Closure Inconsistency : XXXX  shows a closure due to settlement, yet XXXX shows the account as " Open. '' This violates the Field Definitions and Data Field Validations in the XXXX XXXX Format Specification. 

DEMAND FOR RESOLUTION : Given the above violations, I hereby demand that the CKS PRIME INVESTMENTS account ( originally from XXXX ) be : Immediately and Permanently Deleted from all credit reports ( XXXX XXXX and XXXX ). 

Removed under XXXX XXXX XXXX XXXX ( Delete Account ) and noted as an inaccurate and obsolete tradeline. 

Updated with proper XXXX XXXX compliance, or fully deleted if correction is not possible within federal timelines.

NEXT STEPS IF UNRESOLVED : Should you fail to comply within 15 days, I will escalate this dispute by : Filing complaints with the Consumer Financial Protection Bureau ( CFPB ) and the Federal Trade Commission ( FTC ).

Notifying the Attorney General 's Office and the XXXX XXXX XXXX 

Consulting with legal counsel for potential damages and injunctive relief under 15 U.S.C. 1681n ( willful noncompliance ) and 1681o ( negligent noncompliance ).

You are hereby notified to consider this my final attempt at informal resolution. I expect a full response in writing and an updated credit report reflecting this deletion.

Company response to consumer: Closed with explanation