Consumer complaint received 2017-04-30 00:00:00
Product: Debt collection — Mortgage debt
Issue: Took or threatened to take negative or legal action — Seized or attempted to seize your property
Company: Reverse Mortgage Solutions, Inc.
State: MD

Complaint narrative:
Reverse Mortgage Solutions Inc. by and through XXXX XXXX scammed a now XXXX   XXXX XXXX XXXX in the amount of {$180000.00} for title with no resolution. XXXX XXXX owner of XXXXXXXX XXXX produced a FHA insured Adjustable Rate Mortgage without the owner knowledge and/or consent with a coverage amount of {$340000.00} in XX/XX/XXXX assigned by XXXX XXXX XXXX XXXX f/k/a XXXX XXXX in XX/XX/XXXX. On XX/XX/XXXX Reverse Mortgage Solutions sent a gross funding statement in the amount of {$29000.00} unscheduled disbursement with net credit set aside {$45.00}. Borrower gave me Power-Of-Attorney to handle account with Reverse Mortgage Solutions to release the lien and transfer title. Borrower was informed a lien was against the property at XXXX, Borrower stated he did not take out a new mortgage against the property. In XX/XX/XXXX borrower was unable to made modifications and upgrade the premise denied by Reverse Mortgage Solutions when contacted about the condition of the property.
Borrower gave me Power-Of-Attorney to find out why Reverse Mortgage Solutions stated the lien could not be released or reversible since verbal authorization was no longer accepted. Borrower stated he knows nothing about a Reverse Mortgage Solution and a new mortgage taken against the property and he had no living heirs left in his family. Reverse Mortgage Solutions never cooperated and always hostile when inquiring about that loan. The now XXXX  borrower gifted the property and was unable to successfully transfer title upon death. The interest persons to his estate filed by XXXX XXXX XXXX entered the property after XX/XX/XXXX took personal possessions ; and failed to report damages to insurance company for reimbursement for the vandalism and theft. Reverse Mortgage Solutions Inc did not contact me prior to hiring XXXX XXXX XXXX located in New Jersey. Without consent or verification of occupancy status with contact listed on file with Reverse Mortgage Solutions since XX/XX/XXXX. Reverse Mortgage Solutions assumed ownership of the damages entered the property through forced entry and assessed the damages making no official report for reimbursement of the damages neglected and abandoned by mortgagee over the life of the loan with no fault of the borrower for lender to get reimbursement through HUD/XXXX XXXX. RMS state they service and operate under HUD Rules and Regulations yet operating against Mortgagee Letter issued to servicers of all FHA insured loans. Issue with Reverse Mortgage Solutions Inc mortgage created by owner of a mortgage company was unable to get resolved prior to borrowers death. Reverse Mortgage Solutions Inc took legal action against HUD regulations in XXXX Court Register of XXXX in Circuit Court for XXXX XXXX County to administer a XXXX debtor estate and FHA adjustable rate mortgage ; knowing nothing about the debtor but the true fair market value for a damaged property and fraudulent loan produced. Reverse Mortgage Solutions to include appointed trustees began the harassment and another third party law office in XXXX County and XXXX  XXXX, VA following XXXX XXXX XXXX withdrawal and appointment of XXXX XXXX on XX/XX/XXXX upon an heir filing a Petition heard in XXXX Court  same day. Reverse Mortgage Solutions refused and no longer want to discuss the property or payoff amounts at XXXX to be wired to XXXX XXXX or certified funds to Reverse Mortgage Solutions. On XX/XX/XXXX XXXX XXXX XXXX XXXX filed legal action against the Estate of XXXX XXXX XXXX and appointment PR against HUD regulations for a short sale claiming no debt will be reported its just a debt collection procedure after the death of Reverse Mortgage Solutions servicing senior customers not real estate. In substitute trustees and Reverse Mortgage Solutions complaint filed in Circuit Court for XXXX XXXX County for the sale of the premise claim the property was vacant by a third party company based in New Jersey that is no longer assigned to subject property for preservation scam for the lender after receipt of my complaint. Reverse Mortgage Solutions sent alternatives to satisfy the debt to the premise which conflicts with the legal action filed against XXXX  borrower I had power of attorney for all these year with an indefinite expiration date to protect the rightful owner deed originally recorded in XX/XX/XXXX and  premises from foreclosure. In a short sale under HUD regulations an heir or family member can not purchase any short sale in the united states ; so the debt collectors in this matter took advantage of that requirement and opportunity in America pertaining to all Reverse Mortgages Solutions with a XXXX spouse in low to moderate incomed areas with no mortgages as in this case. Servicers of a closed FHA Adjustable Rate mortgage produced against borrower and his rights short saled the property for ownership without good market title ( substitute deed ) as seen in thr reverse mortgage scam and/or ethics to be released from all liability of the  damages, preservation cost for county code violations, and claims within a 6 month period hiring a locksmith for a lock out on XX/XX/XXXX after court hours. Reverse Mortgage Solutions and HUD claim XXXX County code violations was not authorized in the amount that exceed {$5000.00} HUD claim maximum to inclde {$10000.00} for items abated by my company and subcontractors over the last year that shows proof of mortgagee neglect, harassment, and abandonment by lenders, successors, and heirs. Per a letter written by RMS in response to make complaint stating they were investigating the only thing they investigated is how to gain ownership rights for profit through illegal flipping through XXXX XXXX in XXXX XXXX. In RMS letter the money set aside on the statements sent is not real money its money to service the loan. RMS and its agent attorney 's operate under what rights others dont have based on XXXX Rules yet state they under HUD regulations and does not abide by the entire loan document clauses which is a breach

Company response to consumer: Closed with explanation