Consumer complaint received 2024-02-26 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Experian Information Solutions Inc.
State: CA

Complaint narrative:
I am writing to bring to your attention some discrepancies in my credit report that I believe may be inaccurate or misplaced. I am respectfully disputing these claims and kindly requesting that any negative information be removed from my report.

I understand that it is crucial for credit reporting agencies to adhere to mandatory reporting standards, and I am confident that you will work towards this goal. I request that you provide me with the physical proof to back up any allegations made against me, and that you comply with the reporting requirements set out in 15 U.S.C 1681e and 12 CFR Part 1022 ( Regulation V ).

I am aware that any inaccuracies or deviations from these standards can have significant implications for both federally regulated reports and Metro 2 compliance standards. Therefore, I urge you to investigate the validity of the inaccurate items in my report and either replace them with accurate ones or delete them altogether.

I understand that mistakes can happen, but I trust that you will conduct reasonable investigations of consumer disputes and ensure that the information in my credit report is both accurate and complete. I kindly ask that my rights are protected and that you comply with the highest standards of certified reporting. 

My question is whether it is mandatory for all entities involved in reporting consumer credit information to follow fair, truthful, complete, and timely practices in their reporting, as well as comply with regulations related to reporting. It is crucial that they do not engage in willful and reckless reporting of false or unknown information, especially after being notified of previous reporting mistakes, and that they take proper steps to investigate and correct any issues. If they are unable or unwilling to prove indisputably that they acted appropriately in all aspects of reporting, this could lead to potential harm such as mixed or merged information, inaccuracies in reporting status and activity dates, and negative impacts on credit scores and financial ratios such as Credit to Balance and Debt to Income. These issues could harm an individual 's ability to obtain major loans for purchases such as a vehicle, home, or employment opportunities, and may negatively affect their overall credit worthiness.

It is important that you ensure the accuracy and fairness of your reporting. If you are unable to do so, then you must remove the questionable information from your records permanently. Additionally, as you investigate the legitimacy of any harmful accusations against me, please take note of the suspected reporting shortcomings outlined below. It is crucial that you align with federally mandated fair reporting practices when making any final decisions.

Currently, some derogatory information is being reported about me without my prior knowledge or notification from any data reporting furnisher/creditor. I have not received any official notice regarding the reinsertion of previously removed items or the validation of debts and delinquencies against me.

Under federal reporting requisites, specifically the Metro 2 Format standards, a failure to respond to a consumer complaint within 30 days ( 45 days in some cases ) without notification of an extended 15-day investigation period requires that the contested information be immediately and permanently removed from reporting. A statement must also be included acknowledging that I have challenged the adequacy and accuracy of the reported claim ( s ), both past and present. As a consumer, I have the right to file a civil suit in the nearest court, and I may be entitled to monetary compensation of up to {$1000.00} or more if I were to file a federal suit.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation