Consumer complaint received 2024-08-17 00:00:00
Product: Mortgage — Other type of mortgage
Issue: Closing on a mortgage — Trying to communicate with the company to fix an issue with the loan closing
Company: BANK OF NEW YORK MELLON CORPORATION, THE
State: FL

Complaint narrative:
I have selected the closest choice for my complaint to and against the banks. 
I also feel that because my sister and myself are of XXXX Descent the CFPB is turning a BLIND EYE AS TO WHAT HAVE TRANSPIRED IN BOTH OF OUR CASES IT APPEARS TO US THAT AS HOMEOWNERS WE ARE STILL BEING DISCRIMINATED AGAINST, BY AN ACTUAL ORGANIZATION CREATED TO PROTECT ALL CONSUMERS, REGARDLESS OF COLOR OR CREED AND REGARDLESS OF WHOM IS CREATING THE VIOLATIONS. 
I XXXX XXXX FURNISHED TO THE CFPB COPIES OF MY SATISFACTION OF MORTGAGE ALONG WITH THE FACT THST BOTH XXXX  XXXX XXXX AND BANK OF NEW YORK MELLON WERE ALSO PAID BY XXXX IN THEIR SETTLEMENT FOR THE SAME SATISFACTION OF MORTGAGE. 
My complaint should have been part of the report before congress In XXXX, but the CFPB HELD MY XXXX  COMPLAINT TO THEM UNTIL THE DIRECTOR SUBMITTED HIS REPORT TO CONGRESS AND ALSO UNTIL MELLON GET THEIR RULING WITHOUT A TRIAL.

No matter which way the CFPB chooses to disregard our complaints, we will not give up in brining it to everyone until some one will listen and start asking questions. 
With both our XXXX my sister and I came to this country of opportunities and I without any formal education and I who had to leave my first home that I purchased with my fund from XXXX at XXXX XXXX XXXXXXXX XXXX XXXXXXXX XXXX just to get away from an XXXX husband I them rebuild myself brought my entire family here to America LEGALLY THROUGH IMMIGRATION STSTEM, WE ALL EACH AND EVERYONE OF MY FAMILIES WORKED AND ATTENDED UNIVERSITY BECAUSE NURSE PRACTITIONERS LAWYERS BUSINESS OWNERS, PROVIDED JOBS FOR THE XXXX  XXXX BOAT LIFT AND XXXX  INDIVIDUALS, ALSO WORKED WITH THE CITY OF XXXX PROGRAMS TO GET MOTHERS OFF OF WELFARE. 
Now we are being asked in our OLD AGE to accept our home being taken from illegally.I am sorry we can not accept that or the CFPB decision not to fully investigate. If it means I have to walk the hall of XXXX  as I did as a XXXX MEMBER IN THE XXXX so be it!!! 

POLITICS ARE BEING PLAYED WITH OUR HOMES THAT WE WORKED FOR LEGALLY LONG HOURS HIGH INFLATION INTEREST RATE BECAUSE OF THE PIGMENT OF OUR SKIN, PAID OFF. 
INJUSTICES IS INJUSTICES I ENDED UP WITH A XXXX XXXX XXXXXXXX AND AN XXXX  MY SISTER WITH XXXX XXXX AND HAD TO HAVE AN XXXX, TURNED OUT WAS NOT NECESSARY, JUST ANOTHER WAY FOR THE HOSPITAL TO BILL INSURANCE COMPANY AND MAKE MONEY OFF ANOTHER PERSON OF XXXX DESCENT ( Now she stuck with so many medications, as myself ) Is this the American Dream System I HAVE MY SATISFACTION OF MORTGAGE, XXXX ALSO SETTLED THIS LOAN WITH XXXX  XXXX XXXX ON THE LIST WAS PRESENTED TO THE COURT IN THEIR SETTLEMENT AGREEMENT A LOAN THAT WAS ALREADY PAID FOR HOW MANY TIMES WILL THEY COLLECT ON THE SAME LOAN THAT DOES NOT EXIST. 

MY SISTER XXXX SHE NEVER SIGNED THE LOAN DOCUMENTS ( RESCIND ) BECAUSE SHE NEVER AGREED WITH THE TERMS, YET THEY SOMEHOW GET THE COUNTY TO REGISTER A CONTRACT THAT WAS NEVER EXECUTED BY HER, AND THE CFPB DOES NOT SEE ANYTHING WRONG WITH THAT SIMPLE BECAUSE SHE IS OF XXXX DESCENT SOMEONE WILL LISTEN, XXXX XXXX WILL SEE TO IT. SOMEONE OUT THERE WILL LOOK-INTO IT, SOONER OR LATER, SOMEONE WILL. 
Its amazing how you all work together to protect what is considered your own while the rightful owner suffers even at the hand of those who should be protecting them Not that you will publish it just as the XXXX one was never published or acted upon

Company response to consumer: Closed with explanation