Consumer complaint received 2025-12-22 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account status incorrect
Company: EQUIFAX, INC.
State: SC

Complaint narrative:
I am submitting this complaint due to ongoing violations of the Fair Credit Reporting Act ( FCRA ) by the consumer reporting agency and furnisher in connection with an inaccurately reported auto loan tradeline identified as XXXX, account number XXXXXXXX XXXX XXXX. 

This account is reported as an installment auto loan opened on or about XX/XX/year>, with a reported balance of {$2400.00}, a high balance of {$13000.00}, and an account status of derogatory with involuntary repossession. Despite this severe derogatory status, the tradeline contains internally contradictory and misleading information, including extended periods of OK payment history that directly conflict with the alleged XXXX delinquency and repossession status. 

I previously disputed this account directly with the credit bureau, clearly identifying these inaccuracies and inconsistencies. However, after the dispute process concluded, the tradeline remained unchanged, demonstrating that no reasonable or meaningful reinvestigation was conducted as required under 15 U.S.C. 1681i. The continued reporting of the same inaccurate data indicates a failure to verify the information with competent evidence.

Under 15 U.S.C. 1681e ( b ), consumer reporting agencies are required to follow reasonable procedures to assure maximum possible accuracy. Reporting a repossession without a clearly defined and properly reported Date of First Delinquency, while simultaneously reflecting months of satisfactory payment history, violates this standard. A repossession can not be accurately reported without consistent delinquency progression, precise dates of default, and validated balances. 

Additionally, this tradeline fails to comply with Regulation V and Metro 2 reporting standards, which require alignment across key data fields such as Account Status, Payment Rating, Past Due Amount, Date of First Delinquency, and payment history. The information furnished for this account does not align across these required fields, rendering it misleading, unverifiable, and legally noncompliant. 

Despite being placed on notice of these deficiencies, the bureau continued to report the account without correction or deletion. This constitutes willful or negligent noncompliance with the FCRA and has caused ongoing harm to my credit profile, including inflated risk assessment, credit denials, and higher interest rates. 

Because the information is inaccurate, inconsistent, and unverifiable, it is not eligible for correction. Under the FCRA, the only lawful remedy is permanent deletion of the tradeline. 

I am requesting that the CFPB require the credit bureau and furnisher to : Permanently delete the XXXX tradeline from my credit report Cease any further inaccurate reporting of this account Provide written confirmation of deletion I have made a good-faith effort to resolve this matter directly, but the continued failure to comply with federal law leaves me no option other than filing this complaint.

Company response to consumer: Closed with explanation