Consumer complaint received 2025-06-26 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Continental Finance Company, LLC
State: AZ

Complaint narrative:
XXXX XXXX : This account pay status has been reported as a Charge-off and yet it is showing a past due balance on the account as well which is negatively impacting my credit report, This is also a violation under the Fair Credit Reporting Act 15 U.S.C. section sign 1681, did you know that is a violation? And I urge immediate actions to reinvestigate this account to ensure that you are reporting correct, fair, complete and accurate information on my credit report. I am also requesting immediate deletion of this account due to the inaccuracies and multiple violations that have subsequently negatively impacted credit report. 


CONTINENTAL FIN CO : This account pay status has been reported as a Charge-off and yet it is showing a past due balance on the account as well which is negatively impacting my credit report, This is also a violation under the Fair Credit Reporting Act 15 U.S.C. section sign 1681, did you know that is a violation? And I urge immediate actions to reinvestigate this account to ensure that you are reporting correct, fair, complete and accurate information on my credit report. I am also requesting immediate deletion of this account due to the inaccuracies and multiple violations that have subsequently negatively impacted credit report. 


XXXX XXXX XXXX XXXX This account pay status has been reported as a Charge-off and yet it is showing a past due balance on the account as well which is negatively impacting my credit report, This is also a violation under the Fair Credit Reporting Act 15 U.S.C. section sign 1681, did you know that is a violation? And I urge immediate actions to reinvestigate this account to ensure that you are reporting correct, fair, complete and accurate information on my credit report. I am also requesting immediate deletion of this account due to the inaccuracies and multiple violations that have subsequently negatively impacted credit report. 


XXXX XXXX : XXXXXXXX XXXX XXXX XXXX XXXX, This account pay status has been reported as a Charge-off and yet it is showing a past due balance on the account as well which is negatively impacting my credit report, This is also a violation under the Fair Credit Reporting Act 15 U.S.C. section sign 1681, did you know that is a violation? And I urge immediate actions to reinvestigate this account to ensure that you are reporting correct, fair, complete and accurate information on my credit report. I am also requesting immediate deletion of this account due to the inaccuracies and multiple violations that have subsequently negatively impacted credit report. 


CONTNENTAL FINANCE COMPANY : This account pay status has been reported as a Charge-off and yet it is showing a past due balance on the account as well which is negatively impacting my credit report, This is also a violation under the Fair Credit Reporting Act 15 U.S.C. section sign 1681, did you know that is a violation? I've also taken notice that spelling of your account name of your company is also reported inaccurate. And I urge immediate actions to reinvestigate this account to ensure that you are reporting correct, fair, complete and accurate information on my credit report. I am also requesting immediate deletion of this account due to the inaccuracies and multiple violations that have subsequently negatively impacted credit report.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation