Consumer complaint received 2025-07-12 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Exeter Finance, LLC.
State: TN

Complaint narrative:
This serves as a formal response to your correspondence dated XX/XX/XXXX, and your continued refusal to remove or correct the materially inaccurate and conflicting tradeline associated with account # XXXX, originally established through XXXX XXXX XXXX for a XXXX XXXX XXXX. 

After carefully reviewing your records and the documents you provided, I am formally demanding that Exeter Finance immediately delete this tradeline from all credit reporting agencies ( CRAs ) on the grounds of FCRA violations, material misreporting, and failure to properly follow 26 U.S. Code 6050P ( regarding cancellation of debt ). 

Grounds for Dispute and Deletion 1. Reporting of Conflicting and Inaccurate Payment History Across Bureaus Exeter has reported materially inconsistent information to the CRAs for the exact same periods : XXXX  : Reporting my account as " OK '' and current for several months.

XXXX  : Simultaneously reporting the same months as CO ( Charged-Off ). 

XXXX  : Confirms a charge-off with no payment activity but fails to match status timelines. 

FCRA 1681s-2 ( a ) ( 1 ) ( A ) requires that furnishers of information not report information on a consumer to any CRA if the person knows or has reasonable cause to believe that the information is inaccurate. This standard is clearly violated here.

2. Misreporting of Loan Terms Exeter is reporting that the loan term was 76 months, when the original Retail Installment Contract explicitly states 72 months. This misinformation materially alters the status, aging, and profile of the debt and may influence credit models or underwriting decisions.

Under FCRA 1681e ( b ), credit furnishers must ensure maximum possible accuracy. Misstating contract terms is an unambiguous failure to comply with this provision. 

3. Conflicting Balance Statements Your Statement of Account indicates a balance of {$10000.00} post-sale.

Your Deficiency Notice lists a balance of {$12000.00} for the same period.

You claimed a pre-sale balance of {$16000.00}, but the Deficiency Notice lists it as {$18000.00}.

Additionally, your reporting to CRAs reflects {$15000.00}, inconsistent with either document. For example, the Explanation of Calculation of Deficiency that was provided states {$15000.00}.

Under FCRA 1681i ( a ), when a dispute is filed, the information must be verified with supporting evidence. You have submitted inconsistent balances to three separate agencies and to me directly, none of which reconcile with your internal documents. 

4. Conflicting Last Payment Dates XXXX  & XXXX show the last payment date as XX/XX/XXXX. 

XXXX  reports it as XX/XX/XXXX. 

Your internal Statement of Account reflects a different transaction timeline altogether.

This further indicates unverifiable and unvalidated reporting, in violation of FCRA 1681s-2 ( b ).

5. Failure to Provide IRS Form 1099-C To date, I have not received IRS Form 1099-C, despite Exeter clearly indicating the debt was : Charged off as bad debt Profit and loss write-off Unpaid balance reported as a loss by the credit grantor Under IRS Code 6050P, any creditor who discharges indebtedness of {$600.00} or more must issue a 1099-C Cancellation of Debt notice to the consumer and the IRS.

Additionally, stating the account as a " profit and loss write-off '' implies the debt has been legally canceled, which in turn should terminate any further reporting as collectible debt. Reporting a charged-off balance without providing a 1099-C or ceasing collection reporting may constitute false credit reporting and regulatory evasion.

6. Mailing Notices to the Wrong Address You admitted that all pre- and post-repossession notices were mailed to an outdated address, despite the fact that : I had updated my address prior to your notices.

You continued to send communications to an unconfirmed and incorrect address.

According to UCC 9-611 and state-specific repossession laws, proper post-repossession and deficiency notices must be sent to the consumer 's last known correct address. Failing to do so invalidates the deficiency balance and repossession legality.

I am demanding that Exeter Finance conduct a thorough and lawful review of all documents related to my account, including the Retail Installment Contract, Statement of Account, Explanation of Surplus or Deficiency, credit reporting data, and all internal communications and reporting submissions to the credit reporting agencies.

This review must include a full reconciliation of the multiple and conflicting figures you have reported, such as inconsistent payment histories, incorrect balances, misreported loan terms, and contradictory dates of last payment. It must also address your failure to provide an IRS Form 1099-C, despite reporting the account as a charge-off, profit and loss write-off, and unpaid balance reported as a loss, all of which indicate cancellation of debt under 26 U.S. Code 6050P.

Your reporting includes significant and demonstrable violations of the Fair Credit Reporting Act, specifically : FCRA 1681e ( b ) failure to ensure the maximum possible accuracy of information FCRA 1681s-2 ( a ) furnishing information known or reasonably believed to be inaccurate FCRA 1681s-2 ( b ) failure to correct and delete inaccurate information upon notice of dispute The presence of material inconsistencies in your reporting, your failure to properly notify me at my correct address, and your refusal to acknowledge or remedy these violations constitute a direct breach of my rights under federal consumer protection laws.

Given the scope and severity of these violations, and the resulting damage to my creditworthiness and financial standing, I am demanding immediate deletion of this account from all consumer reporting agencies. This is the only acceptable resolution in light of Exeters demonstrated inability to lawfully report, validate, and manage this tradeline.

If this request is not honored, I will escalate the matter and pursue all remedies available under FCRA 1681n and 1681o for willful and negligent noncompliance. 

I expect confirmation of the deletion in writing within 15 days of receipt of this demand. 

Sincerely, XXXX XXXX XXXX XXXX.

Company response to consumer: Closed with explanation