Consumer complaint received 2021-02-13 00:00:00
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: FL

Complaint narrative:
Attn : Customer Relations Department Re : The Dispute Compliant Dept. 

I am in disagreement with the student loan items listed below which are deferred under the Cares Act for the Covid 19 Pandemic. This is a serious matter in which my credit rating is suffering because of the inaccurate past due information you are reporting below. 

I would like these items immediately investigated as the items below are erroneous, inaccurate, incorrect and falsely or mistakenly reported late payments during the automatic government deferral on student loans through the 2020 Cares Act. 

Please take this as seriously as I do and do not consider this a frivolous request 1. Should not be showing late payments. Student loan deferred for Covid 19 XXXX Account Number : XXXX Covid 19 deferral of student loan. Please remove the mistaken late payments. 

2. Should not be showing late payments. Student loan deferred for Covid 19 XXXX Account Number : XXXX Covid 19 deferral of student loan. Please remove the mistaken late payments. 

3. Should not be showing late payments. Student loan deferred for Covid 19 XXXX Account Number : XXXX Covid 19 deferral of student loan. Please remove the mistaken late payments. 

4. Should not be showing late payments. Student loan deferred for Covid 19 XXXX Account Number : XXXX Covid 19 deferral of student loan. Please remove the mistaken late payments. 

5. Should not be showing late payments. Student loan deferred for Covid 19 XXXX Account Number : XXXX Covid 19 deferral of student loan. Please remove the mistaken late payments. 

6. Should not be showing late payments. Student loan deferred for Covid 19 XXXX Account Number : XXXX Covid 19 deferral of student loan. Please remove the mistaken late payments. 

7. Should not be showing late payments. Student loan deferred for Covid 19 XXXX Account Number : XXXX Covid 19 deferral of student loan. Please remove the mistaken late payments. 

8. Should not be showing late payments. Student loan deferred for Covid 19 XXXX Account Number : XXXX Covid 19 deferral of student loan. Please remove the mistaken late payments. 

9. Should not be showing late payments. Student loan deferred for Covid 19 XXXX Account Number : XXXX Covid 19 deferral of student loan. Please remove the mistaken late payments. 

10. Should not be showing late payments. Student loan deferred for Covid 19 XXXX Account Number : XXXX Covid 19 deferral of student loan. Please remove the mistaken late payments. 

11. Should not be showing late payments. Student loan deferred for Covid 19 XXXX Account Number : XXXX Covid 19 deferral of student loan. Please remove the mistaken late payments. 

12. Should not be showing late payments. Student loan deferred for Covid 19 XXXX Account Number : XXXX Covid 19 deferral of student loan. Please remove the mistaken late payments. 

13. Should not be showing late payments. Student loan deferred for Covid 19 XXXX Account XXXX : XXXX Covid 19 deferral of student loan. Please remove the mistaken late payments. 

14. Should not be showing late payments. Student loan deferred for Covid 19 XXXX Account Number : XXXX Covid 19 deferral of student loan. Please remove the mistaken late payments. 

15. Should not be showing late payments. Student loan deferred for Covid 19 XXXX XXXX Account Number : XXXX Covid 19 deferral of student loan. Please remove the mistaken late payments. 

16. Should not be showing late payments. Student loan deferred for Covid 19 XXXX XXXX Account Number : XXXX Covid 19 deferral of student loan. Please remove the mistaken late payments.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation