Consumer complaint received 2025-09-19 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Problem with personal statement of dispute
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: TX

Complaint narrative:
RE : CFPB Complaint ID XXXX Respondent : XXXX XXXX XXXX Subject XXXX XXXX XXXX XXXXXXXX Ongoing FCRA Violations During Active Litigation To Whom It May Concern : This communication serves as a formal record and legal commentary on the Consumer Financial Protection Bureau complaint identified above. The undersigned is currently the respondent/defendant in active litigation against XXXX XXXX XXXX XXXX XXXX ( XXXX ) in Cause Nos. XXXX, XXXX, and XXXXmatters presently pending before the XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX, Texas . 

XXXX  Admission of Inability to Respond = Judicial Estoppel In direct response to the CFPB complaint, XXXX has formally admitted they are unable to respond to the allegations or correct the record because the same issues [ are ] raised in pending litigation. This admission constitutes judicial estoppel and bars XXXX from simultaneously continuing to : Update credit reporting balances. 

Flag consumer accounts as 120 days late or collection accountas evidenced in Exhibit I and Exhibit J. 

Claim the right to validate accounts they now assert can not be addressed due to active court proceedings. 

This conduct blatantly violates the Fair Credit Reporting Act ( FCRA ) and Consumer Financial Protection Act, by knowingly updating disputed, unverifiable, and litigated items. 

Applicable Legal Violations FCRA 1681s-2 ( a ) ( 1 ) ( A ) XXXX has reported inaccurate data to the credit bureaus despite having no verifiable original contracts, and while simultaneously requesting an extension in court to investigate the very accounts they affirmatively report as valid and delinquent.

FCRA 1681s-2 ( b ) ( 1 ) ( AE ) Failure to cease furnishing during investigation, failure to conduct a lawful reinvestigation, and continuing to publish outdated data constitutes a willful and negligent violation.

15 U.S.C. 1692e ( 2 ) ( A ), ( 8 ), and ( 10 ) Misrepresenting the character and legal status of the debt during pending litigation is a violation of the FDCPA.

Spoliation & Abuse of Process XXXX  act of simultaneously asserting non-responsiveness to the CFPB while maintaining active and aggressive credit reporting signals a willful abuse of process and bad faith litigation conduct. 

Legal Consequences & Relief Sought Given the CFPBs acknowledgment of the pending court matter and XXXX  refusal to address or correct their misconduct through administrative channels, we respectfully request : A formal violation notice be entered into CFPB records. 

XXXX be flagged for continued reporting during pending litigation. 

XXXX  pattern of behavior be referred for enforcement or class-action investigation pursuant to prior CFPB sanctions ( XXXX paid XXXX XXXX in XXXX  for similar conduct ). 

All balance updates, 120-day flags, and collection entries from XXXX be permanently removed, pending full court adjudication. 

Attached : Exhibit J To support this complaint, we have embedded Exhibit J containing : Screenshot of CFPB response acknowledgment ( mobile and desktop views ) Reference to Complaint ID and submission metadata Evidence that XXXX is not acting in accordance with their own representation to federal regulators Respectfully submitted, XXXX XXXX XXXX Respondent XXXX XXXX, TX XXXX XXXX XXXX XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief