Consumer complaint received 2025-12-01 00:00:00
Product: Debt collection — I do not know
Issue: Attempts to collect debt not owed — Debt is not yours
Company: World Acceptance Corporation
State: MO

Complaint narrative:
I Do NOT Own This Account I Filed an FTC Identity Theft Report Their Response Does NOT Resolve the Dispute I am responding to World Acceptance Corporations letter dated XX/XX/XXXX, submitted to the CFPB. After reviewing their response and the documents they attached, I must state clearly and unequivocally : I do NOT own this account. I have never applied for this loan. I have never received any funds from World Finance. I did NOT sign these documents, and I have filed an FTC Identity Theft Report confirming this account is fraudulent.

World Finances response does not resolve the issue and does not provide legitimate proof that I opened or authorized this loan.

1. World Finance Claims I Opened a Loan on XX/XX/XXXX I Did NOT In their letter, World Finance states : XXXX XXXX obtained a closed-end installment loan from our XXXX, MO office on XX/XX/XXXX XXXX XXXX agreed to repay it in ( 13 ) monthly installments Page 1 of their letter This is false.

I have never visited their XXXX, MO office on XX/XX/XXXX. 
I have never applied for any loan with World Acceptance Corporation. 
I have never received loan proceeds, cash, or credit from them.

I have never signed any loan agreement with this company.

This account was opened through identity theft, which is why I filed an FTC Identity Theft Report.

2. The Documents They Attached Do NOT Prove I Opened the Loan World Finance attached : A credit application ( Page 3 of their file ) A promissory note/security agreement ( Pages 45 ) Internal account inquiry screens ( Page 6 ) Credit bureau trade line reports ( Pages 79 ) However : * * I did NOT sign these documents.

I did NOT authorize this loan.

I did NOT appear in their branch. * * Identity thieves often use stolen personal data ( such as my name and partial SSN ) to impersonate the victim and apply for loans without their knowledge.

Nothing in these documents proves that I personally opened or participated in this transaction.

3. World Finances Own Records Contradict My Identity and History On the application form ( Page 3 ) World Finance lists : An employer I do NOT recognize An income figure that does NOT match my records An address timeline that does NOT match my residency Vehicle information I do NOT own Contact information inconsistent with my records All these inconsistencies indicate fraud, not accuracy.

In addition, the signature on the contract ( Page 5 ) is NOT mine.

I did not write it.

I did not authorize anyone to sign on my behalf.

I did not consent to any such loan agreement.

This is identity theft.

4. World Finance Admits They Never Successfully Contacted Me Their letter states : Worlds attempts to contact XXXX XXXX were unsuccessful Page 1 That is because : I never took the loan I was never aware of the loan They did not have my correct phone number The person who opened the loan was NOT me This supports my identity theft claim not their position.

5. World Finances Response Does NOT Address My FTC Identity Theft Report Despite providing an FTC Identity Theft Report, World Finance : Never acknowledges its existence Never states they reviewed it Never addresses identity theft Never conducts a fraud investigation Never explains how the fraud occurred Continues to insist the account is valid Their response fails to comply with federal identity theft procedure requirements under : FCRA 605B ( mandatory blocking of identity theft accounts ) FCRA 611 ( reinvestigation obligations ) FDCPA 807 & 809 ( prohibition on false collection of debts not owed ) Their letter does NOT constitute proper reinvestigation.

6. World Finance Incorrectly Claims Permissible Purpose to Furnish the Account World Finance cites : World has permissible purpose to furnish information Page 1 A company DOES NOT have permissible purpose to furnish fraudulent information tied to an identity theft account.

Permissible purpose requires : A legitimate credit transaction A contractual relationship A lawful consumer authorization None of these exist in my case.

Therefore, their continued reporting is unlawful.

7. Their Claim That the Information Will Remain for Seven Years is Wrong Under the Law World Finance states : The information World furnished will remain for seven years after first delinquency Page 1 This is incorrect under identity theft law.

Under FCRA 605B, an identity theft account : Must NOT remain for seven years Must be BLOCKED upon receipt of identity theft documentation Must be REMOVED from all credit bureaus immediately World Finance is misrepresenting the law by suggesting they are required to continue furnishing fraudulent data.

They are not.

8. World Finance Provided NO Proof That I Received Funds Despite attaching documents, the company did NOT provide : Copies of ID used at origination Proof that the person applying was actually me Branch security footage Signature verification IP logs ( if digital ) Any evidence of funds reaching me Any benefit I received A contract with my typed name is NOT validation.

A forged signature is NOT validation.

A fraudulent application is NOT validation.

World Finance has provided zero actual proof that this account belongs to me.

9. World Finances Attempt to Collect the Debt is Illegal World Finance states : They placed the account with XXXX XXXX XXXX XXXX. XXXX for collection.

Page 1 Attempting to collect an identity theft debt violates : FDCPA 807 ( 2 ) False representation of a debt FDCPA 809 ( b ) Required validation FCRA 605B Block identity theft accounts CFPB Identity Theft Protection Standards World Finance can not legally attempt to collect a debt from identity theft.

10. I Never Received Any Billing Statements or Notices World Finance admits : Worlds attempts to contact XXXX XXXX were unsuccessful Page 1 This proves : They did not reach me They did not send notices to my correct address I never received any bills I never received any communication I was unaware of this account If I had legitimately opened this loan, I would have received statements, letters, calls, or emails.

I received none.

11. The Furnished Payment History Does NOT Match My Life On Pages 69, the loan history shows : No payments ever made Continuous delinquency A pattern of non-contact and non-response Collection account status for years This is consistent with identity theft NOT a real account I opened.

12. A Fair Resolution Requires FULL Deletion of the Account Given the facts : The account is fraudulent I filed an FTC Identity Theft Report World Finance has NO proof I opened the account Their documents do not match my identity Their investigation was inadequate Their reporting is harming me The only fair resolution is : Immediate deletion of the World Finance account from all credit bureaus.

This means : Remove the account from XXXX  Remove the account from XXXX  Remove the account from XXXX Cease reporting permanently Anything less continues to harm me unlawfully.

13. World Finance Must Cease All Collection Activity Under the FDCPA and FCRA, World Finance must : Stop collecting Stop calling Stop sending letters Stop pursuing the debt Stop reporting to bureaus Close the account as identity theft Continuing to collect a fraudulent debt is illegal.

14. World Finance Must Acknowledge the Identity Theft in Writing A fair resolution requires : A written letter stating the account is fraudulent Acknowledgment that I do not owe the debt Confirmation that the account has been removed Confirmation no further collection will occur Confirmation that no reinsertion will occur without proper certification This protects me from future harm.

15. Conclusion : This Account Is Fraud Remove It Immediately To summarize : I did NOT open this World Finance account.

I did NOT sign any loan documents.

I did NOT receive any money.

I filed an FTC Identity Theft Report.

Their documents do NOT prove I opened the loan.

Their investigation was incomplete.

Their reporting is harming me.

This account MUST be deleted.

I am requesting that the CFPB require World Acceptance Corporation to : Delete this fraudulent account Cease all collection activity Block the account under FCRA 605B Provide written confirmation Notify all credit bureaus of deletion Anything less fails to comply with federal law and fails to fairly resolve this issue.

Company response to consumer: Closed with explanation