Consumer complaint received 2024-01-26 00:00:00
Product: Checking or savings account — Checking account
Issue: Problem caused by your funds being low — Overdrafts and overdraft fees
Company: FIRSTBANK
State: CO

Complaint narrative:
I was solicited for companionship by a person claiming to be XXXX XXXX XXXX, who XXXX weeks later also claimed to be the sole heiress of the estate of the late XXXX XXXX XXXX. XXXX claimed to have gotten my cell phone number from the website : XXXX XXXX XXXX She initially stated that she's a XXXX XXXX, and that if I wanted to meet her, I would have to pay a booking fee of {$150.00} to her XXXX, XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX Thinking it was a scam, I declined booking XXXX for a date. Then she said she was running away from XXXX. He actually threatened me with XXXX  XXXX and XXXX  if I didn't tell him where XXXX was. He also claims to have hacked XXXX 's XXXX chat with me, and said he will publish my XXXX pics if I don't continue to pay him. Believing her sad story about trying to leave her eXXXX XXXX XXXX XXXXXXXX, I began loaning money to XXXX XXXX XXXX. XXXX She said every transaction was being cashed for her by a person nearby whom I sent it to, since she had no ID or bank account. She said she her inheritance is deposited at XXXX XXXX XXXX in the XXXX, and that she would pay me back. XXXX XXXX XXXX XXXX These are the spoof website and email address. They actually created an " account '' in my name after I sent them a photo of my driver 's license. XXXX said she was naming me a 40 % beneficiary of her {$14.00} XXXX held at this bank. When I attempted to wire money from the online portal to my account at FirstBank Colorado, I received an email from XXXX XXXX XXXX bank XXXX XXXX XXXX. He said I would need to pay {$14000.00} to enable online transfers. That's when I realized this whole thing is a scam. Since XXXX the scammer gave me the recipients ' information for each XXXX and XXXX transaction, those recipients are part of the scam. And since neither XXXX nor XXXX will retrieve my money from each recipient, they are complicit with this scam! XXXX charged a fee for every transaction. The XXXX XXXXist : XX/XX/year> XXXX to XXXX XXXX XXXX {$55.00} for XXXX 's tablet repair XX/XX/year> XXXX to Virginia XXXX XXXX {$150.00} for manager 's XXXX  XX/XX/year> XXXX to XXXX XXXX {$150.00} for XXXX 's XXXX XXXXXX/XX/year> XXXX to XXXX XXXX {$50.00} for manager 's XXXX  XX/XX/year> XXXX to XXXX XXXX {$75.00} for manager 's XXXX  XX/XX/year> XXXX to XXXX XXXX XXXX {$120.00} ( {$4.00} fee ) for XXXXXXXX XXXX XXXX XXXXXX/XX/year> XXXX to XXXX XXXX XXXX {$75.00} ( {$3.00} fee ) for disabling cell GPS XX/XX/year> XXXX to XXXX XXXX XXXX {$500.00} for manager 's XXXX  XX/XX/year> XXXX to XXXX XXXX XXXX ( AUD ) {$250.00} ( {$12.00} fee ) for manager 's XXXX  XX/XX/year> XXXX to XXXX XXXX XXXX {$180.00} ( {$5.00} fee ) for XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/year> XXXX to XXXX XXXX XXXX {$180.00} ( {$5.00} fee ) for XXXXXXXX XXXX XXXX XXXX XXXX XXXXXX/XX/year> XXXX to XXXX XXXX XXXX {$210.00} ( {$6.00} fee ) for XXXXXXXX XXXX XXXX XXXX XXXXXX/XX/year> XXXX to XXXX XXXX XXXX {$100.00} ( {$8.00} fee ) for XXXXXXXX XXXX XXXX XXXX XXXX XXXXXX/XX/year> XXXX to XXXX XXXX XXXX {$250.00} ( {$7.00} fee ) for manager 's XXXX  XX/XX/year> XXXX to XXXX XXXX XXXX {$250.00} for manager 's XXXX  XX/XX/year> XXXX to XXXX XXXX XXXX {$150.00} ( {$4.00} fee ) for XXXXXXXX XXXX XXXX XXXX XXXX XX/XX/year> XXXX to XXXX XXXX XXXX {$50.00} ( {$4.00} fee ) for XXXXXXXX XXXX XXXX XXXXXX/XX/year> XXXX to XXXX XXXX XXXX ( EUR ) {$250.00} ( {$12.00} fee ) for XXXX 's car repairs XX/XX/year> XXXX to XXXX XXXX XXXX ( EUR ) {$250.00} ( {$7.00} fee ) for XXXXXXXX XXXX XXXX XXXX XXXX XXXXXX/XX/year> XXXX to XXXX XXXX XXXX ( AUD ) {$100.00} ( {$8.00} fee ) for XXXXXXXX XXXX XXXX XXXX XXXX XXXXXX/XX/year> XXXX to XXXX XXXX XXXX {$150.00} ( {$4.00} fee ) for XXXXXXXX XXXX XXXX XXXX XXXX XX/XX/year> XXXX to XXXX XXXX XXXX {$400.00} ( {$11.00} fee ) for XXXX XXXX XXXX XXXX  XX/XX/year> XXXX to XXXX XXXX XXXX {$100.00} ( {$3.00} fee ) for XXXXXXXX XXXX XXXX XXXXXX/XX/year> XXXX to XXXX XXXX XXXX {$650.00} ( {$19.00} fee ) for XXXXXXXX XXXX XXXX XXXX XXXXXX/XX/year> XXXX to XXXX XXXX XXXX {$300.00} ( {$9.00} fee ) for XXXXXXXX XXXX XXXX bills XX/XX/year> XXXX to XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX$200.00} ( {$11.00} fee ) for XXXXXXXX XXXX XXXX XXXX XXXX XXXXXX/XX/year> XXXX to XXXX XXXX XXXX {$200.00} ( {$6.00} fee ) for XXXX 's travel bills XX/XX/year> XXXX to XXXX XXXX @ XXXX ( XXXX ) {$100.00} ( {$3.00} fee ) for XXXXXXXX XXXX XXXX XXXX XXXX XX/XX/year> XXXX to XXXX XXXX @ XXXX ( XXXX ) {$250.00} ( {$7.00} fee ) for XXXX 's XXXX XXXX XXXXXX/XX/year> XXXX to XXXX XXXX @ XXXX ( XXXX ) {$150.00} ( {$4.00} fee ) for XXXX XXXX XXXX XXXX XXXX XXXX transactions total : {$1200.00} XXXX transactions total : {$4800.00}

Company response to consumer: Closed with explanation