Consumer complaint received 2024-09-14 00:00:00
Product: Credit card — General-purpose credit card or charge card
Issue: Closing your account — Company closed your account
Company: CAPITAL ONE FINANCIAL CORPORATION
State: GA

Complaint narrative:
I XXXX, XXXX living man and authorized agent am writing to formally address several concerns related to Capital One 's handling of my account, its breach of the arbitration clause in our agreement, and violations of federal laws such as the XXXX XXXX and others protecting consumers against unfair practices. 
Capital one is required to Validate this debt only acceptable validation is wet ink signature of application and all documents and actions taken on accounts. As it may be false and misleading capital one allowed me to think I was applying for extension of their credit not my own. Capital one is to show by General accounting principles both sides of ledger and the origination of where credits came to prove they gave consideration by using their own pre existing assets to give me a credit on accounts. multiple social security numbers received this adverse action and it needs to be corrected. 

Firstly, as part of the dispute resolution process, I lawfully attempted to endorse a payment to Capital One using a negotiable instrument. This is to me recently becoming aware that as expressed in XXXX XXXX the public are creditors of united states corporation and we do not have access to and lawful money such as gold and silver there fore our debts are obligations of the united states not ours as we supported and backed with gold its establishment. However, rather than engaging in communication as required by the arbitration clause, Capital One unilaterally closed my account and falsely claimed that the closure was requested by the grantor. I assert that this action was taken in violation of our agreement, particularly the arbitration clause, and represents an unfair and deceptive practice under federal law. 

In the spirit of transparency and seeking resolution, I ask for understanding if any part of my procedure was flawed. I am now reaching the age of majority and taking steps to ensure my person and financial matters are handled correctly, in line with my status as a living, breathing man and as a XXXX XXXX now am aware that all obligations including federal reserve notes are of the United states so why is capital one requiring further performance of me using my hard earned federal reserve notes for payments. this to me is equivalent to involuntary slavery through false and misleading practices. 

I initially filed a notice of billing error due to Capital Ones misleading and inaccurate representation of my account. I was led to believe that credits had been applied to my account, but Capital One failed to provide proof of consideration or transparency regarding the origin of these credits. Moreover, as I was a minor at the time of entering into the contract, I now understand that I did not have full comprehension of the terms. I believe that Capital One misrepresented the nature of the credit extended, which was, in fact, my own credit, as I have come to understand through the affidavit of XXXX XXXX. 

Rather than extending credit from pre-existing assets, Capital One appears to have entered me into a revocable trust agreement without my knowledge or consent, thereby creating a deceptive arrangement. This not only violated my rights as a minor but continues to damage me as I seek to rectify these matters as an adult. 

Additionally, I do not authorize the use or sharing of my private Social Security number with any third parties, especially in a derogatory manner. I am not in a contractual relationship with these third parties, and any reporting of derogatory information regarding my or minors ' Social Security numbers is unauthorized and unlawful. I only sought to conduct honorable business with Capital One, yet I have been left damaged and in grievance as a result of these actions. 

Given the severity of these issues, I respectfully request the following : Immediate investigation into Capital One 's breach of the arbitration clause, the misrepresentation of credit extended, and the wrongful closure of my account. 
Proof of consideration and transparency regarding the billing credits that were allegedly applied to my account. 
Rectification of any derogatory reporting associated with my Social Security number or the Social Security numbers of minors in my care. 
An acknowledgment of the harm caused by these actions and a good-faith effort to resolve these matters. 
I hope to resolve this situation honorably and fairly, and I trust that Capital One will act in good faith to address these issues promptly. Please respond within [ reasonable time frame ] to begin the process of resolution. 

Sincerely, XXXX

Company response to consumer: Closed with explanation