Consumer complaint received 2016-05-27 00:00:00
Product: Credit reporting — 
Issue: Credit reporting company's investigation — Investigation took too long
Company: Experian Information Solutions Inc.
State: GA

Complaint narrative:
XXXX XXXX, XXXX To : Experian To Whom May It Concern : I need for your company to explain to me why I never received any response from you after 30 days of investigation. 
The FCRA says that you are required to do so! 
These are the accounts to verify : XXXX XXXX XXXX XXXX XXXX XXXX Please verify this account I think there may be an error on the payment history, payment status, date open and high balance if it incorrect repair or delete this from my credit report. 
DEPT OF ED/XXXX XXXX On this account I believe there may be something incorrect like the payment status, comment, past due and date open see if its good if not repair ASAP. 
DEPT OF ED/XXXX XXXX See this account I think there could be something incorrect such as the payment status, comment and the payment history verify this and fix ASAP. 
DEPT OF ED/XXXX XXXX Look at the payment status, payment history and account name I think there may be something wrong please see if its ok if not repair this account. 
DEPT OF ED/XXXX XXXX Look at the payment history, comment and payment status I believe there may be something incorrect corroborate this and repair or delete ASAP. 
DEPT OF ED/XXXX XXXX Verifying this account I think there may be something incorrect such as the date open, high balance, payment status and account type if so repair ASAP. 
DEPT OF ED/XXXX XXXX While verifying this account I believe there may be a mistake with the date open, payment history, remark and payment status if so repair or delete ASAP. 
DEPT OF ED/XXXX XXXX See this account there may be something incorrect such as the date open, comment, payment status and payment history verify if its correct or delete this from my report. 
DEPT OF ED/XXXX XXXX Looking at this account I believe there could be something incorrect such as the comment, high balance, and the payment status see if this is correct or delete ASAP. 
DEPT OF ED/XXXX XXXX Please take your time to see this account I believe there may be an error on the payment status, past due and the comment verify this information correct this if there are errors ASAP. 
DEPT OF ED/XXXX XXXX Take your time to repair the payment status, date open and high balance I think there may be something incorrect if so fix this ASAP. 
DEPT OF ED/XXXX XXXX Can you please repair these error such as the comment, date open, payment status, and the past due that I believe it can be incorrect verify if so do repair this account ASAP. 
DEPT OF ED/XXXX XXXX Take a look at this account I think there may be something wrong such as the payment status, high balance, payment history, and the date open verify this information correct or delete from this account. 
XXXX XXXX XXXX Pleasantly verify the date open, account type, account status and account number therefore I think it maybe erroneous if so remove or repair any mistake. 
INCORRECT ADDRESS XXXX XXXX XXXX XXXX XXXX, GA XXXX Can you please verify this address I believe there may be something incorrect repair and provide my current address XXXX XXXX, XXXX, GA XXXX. 
Incorrect Name XXXX XXXX XXXX Please verify this name I think there may be something incorrect repair and provide my full correct name XXXX XXXX. 
XXXX XXXX Corroborate the following account number, account status, date open and account name I believe there could be something incorrect take a look at it and if its not ok remove or repair. 
I am only asking for a response from you! 
XXXX XXXX XXXX XXXX XXXX XXXX, GA, XXXX DOB : XXXX/XXXX/XXXX SS : XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief