Consumer complaint received 2025-08-15 00:00:00
Product: Debt collection — I do not know
Issue: False statements or representation — Attempted to collect wrong amount
Company: TrueAccord Corp.
State: TN

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, TN XXXX XX/XX/year> TrueAccord XXXX XXXX XXXX, XXXX XXXX XXXX, KS XXXX Re : Formal Debt Collection Dispute & Demand for Immediate Deletion Account Number : [ XXXX ] To Whom It XXXX Concern : This letter serves as my formal dispute of the alleged debt referenced above pursuant to my rights under the Fair Debt Collection Practices Act ( FDCPA ), 15 U.S.C. 1692 et seq., and the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681 et seq. 

I do not acknowledge or accept this alleged debt. You are hereby required to immediately cease all collection activity until you have provided full legal proof of your claim. Until such proof is provided, you must delete this account from any and all credit reporting agencies you have furnished it to. XXXX first sold the debt to XXXX XXXX XXXX as they not only did not own the debt, but cease the debt and remove from my credit report. 

You must provide the following documents, in full, without redactions : XXXX. The XXXX XXXX XXXX showing the legal transfer of the alleged debt from the original creditor to you. 
XXXX. XXXX XXXX identifying the terms and conditions of the debts sale or assignment. 
XXXX. Bill of Sale with complete chain of title from the original creditor to your entity. 
XXXX. XXXX XXXX XXXX signed by me, proving I agreed to the alleged debt and all terms. 
XXXX. XXXX XXXX XXXX of XXXX XXXX proving securitization and registration in compliance with state and county laws. 
XXXX. Proof of State Licensing confirmation that you are legally licensed to collect debts in Tennessee as required under state law. 
XXXX. Full Payment & Transaction History including all debits, credits, interest, and fees applied to the account. 

Until the above documents are provided, you are in violation of FDCPA 809 ( b ) and must immediately cease all collection efforts.

Furthermore, under 15 U.S.C. 1692k and related consumer protection statutes, you are hereby notified that : I demand monetary relief of {$1000.00} per violation of the FDCPA and FCRA committed against me. 
Each failure to provide the requested documentation, each inaccurate report to a credit bureau, and each unauthorized communication will constitute separate violations. 

You are also on notice that any continued reporting of this disputed debt to the credit bureaus without full validation will be deemed willful noncompliance under FCRA 623, triggering statutory damages, actual damages, attorneys fees, and punitive damages. 

If you can not produce all of the above documents within 30 days of receipt of this letter, you are required to : Immediately delete all references to this alleged debt from all credit bureaus. 
Cease all further collection activity against me. 
Remit payment for damages caused by your violations. 

Failure to comply will result in my filing formal complaints with : Consumer Financial Protection Bureau ( CFPB ) Federal Trade Commission ( FTC ) State Attorney Generals Office Tennessee Department of Financial Institutions As well as pursuing civil litigation in XXXX XXXX for damages, fees, and costs. 

This letter is not a refusal to pay, but a demand for validation as provided for by law. Any attempt to collect without providing the requested documents will be considered harassment and a direct violation of my rights. 

Sincerely, XXXX XXXX

Company response to consumer: Closed with explanation