Consumer complaint received 2017-09-28 00:00:00
Product: Mortgage — Conventional home mortgage
Issue: Struggling to pay mortgage — 
Company: Ocwen Financial Corporation
State: VA

Complaint narrative:
CFPB New Complaint with New Evidence against OCWEN Servicing LLC That on XXXX XXXX, XXXX XXXX XXXX XXXX received a letter from the Ombudsman 's Office of OCWEN stating they could not get the information requested 1st over 5 years ago and all requests ignored and now state they can not get information to XXXX till XXXX XXXX, XXXX yet have a illegal fraudulent foreclosure date on XXXX XXXX, XXXX, The Attorney General 's Office of Virginia requested till all information was received that the Foreclosure be put on hold. OCWEN has refused and hired XXXX XXXX to act as their lawyer and informed XXXX she is not allowed to talk to OCWEN. 

XXXX XXXX in a taped conversation stated clearly they do not have a loan in the name XXXX XXXX XXXX, under her social security No. or under the loan No. used by OCWEN. XXXX XXXX Bank then told the CFPB the same, that they had nothing to do with this. 

OCWEN refuses to disclose who their employer is by all appearance there is no employer. 

That find attached the Deed of Appointment of Substitute Trustee assigning new Trustee - XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX The problem with this Document is XXXX XXXX Bank never gave XXXX XXXX a Power of Attorney to sign such document as they have no alleged loan. Further the XXXX XXXX XXXX XXXX has the same title as XXXX XXXX. Contact Management Coordinators, This job states all you need is a high school education and pays between {$30000.00} - {$37000.00}. These crimes have been reported to the FBI in XXXX XXXX XXXX. 

That attached also find the DOJ {$25.00} XXXX Servicing Agreement Please also find attached the XXXX settlement agreement that has been violated The New Florida Law Suit The New CFPB Lawsuit The Amended Complaint and attachments filed by XXXX XXXX XXXX The Letter sent to XXXX XXXX in response to her The Letter that was first sent back in around XXXX to XXXX and XXXX XXXX XXXX and XXXX XXXX XXXX XXXX XXXX al have ignored The attached show that OCWEN and their attorneys have dirty hands and must be stopped. 

That the XXXX settlement that gave OCWEN and its employees immunity to criminal acts and actions has been violated and Criminal Complaints about employees are going to be filed. 

That this SCHEME and ARTIFICE needs to be stopped. 

The foreclosure needs to be put on hold indefinitely till XXXX has her day in court with a XXXX XXXX. 

That all information should also be sent to : XXXX XXXX XXXX XXXX XXXX of the Attorney General XXXX North XXXX XXXX XXXX, Virginia XXXX ( XXXX ) XXXX Office XXXXXXXXXXXX XXXX : XXXX XXXX of the Attorney General The State of Florida Department XXXX XXXX XXXX XXXX XXXX XXXX Attorney General By : /s/ XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Attorney General XXXX Bar No. : XXXX Email : XXXXXXXXXXXX XXXX XXXX XXXX, Consumer Protection Division XXXX XXXX No. : XXXX Email : XXXXXXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Attorney General XXXX Bar No. : XXXX Email : XXXXXXXXXXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, FL XXXX Phone : XXXX Fax : XXXX Office of Financial Regulations The State of Florida Division of Consumer Finance By : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Bar No. : XXXX Email : XXXXXXXXXXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, FL XXXX Telephone : XXXX Facsimile : XXXX XXXX XXXX XXXX Chief Counsel XXXX XXXX No. : XXXX Email : XXXXXXXXXXXX XXXX XXXX XXXX XXXX XXXX Bar No. : XXXX Email : XXXXXXXXXXXX The XXXX XXXX XXXX XXXX XXXX XXXX XXXX, FL XXXX Telephone : XXXX

Company response to consumer: Closed with explanation