Consumer complaint received 2025-05-29 00:00:00
Product: Money transfer, virtual currency, or money service — Domestic (US) money transfer
Issue: Fraud or scam — 
Company: JPMORGAN CHASE & CO.
State: FL

Complaint narrative:
1. How did the scam occur and when did it begin? 
I received a text message on XX/XX/year>, from the number XXXX ( XXXX ) XXXX inviting me to join XXXX and earn between {$200.00} {$3000.00} daily without stress. The message included a link : XXXX XXXX XXXXXXXX. 

After clicking the link, I was directed to a XXXX  group called XXXX XXXX XXXX XXXX, created by XXXX ( XXXX ) XXXX and administered by : XXXX XXXX : XXXX ( XXXX ) XXXX, XXXX ( XXXX ) XXXX XXXX ( Assistant ) : XXXX ( XXXX ) XXXX, XXXX ( XXXX ) XXXX There were XXXX members in the group, and daily conversations showcased people claiming to earn significant amounts through investments.

2. Why did I trust the group? 
After researching XXXX XXXX, I discovered he works for XXXX and found nothing suspicious. Seeing the members ' daily earnings convinced me of the groups legitimacy.

3. How did I begin investing? 
I started with a {$1000.00} investment and appeared to earn profits daily. 
XXXX recommended I sign an agreement for higher returns and explained that to reduce risks, my capital should remain under {$20000.00}. 
According to the agreement : If I invested {$20000.00}, Id earn {$200000.00}. 
To withdraw the {$200000.00}, Id need to pay XXXX XXXX a 20 % commission ( {$40000.00} ). 
Believing this was legitimate, I ended up investing {$65000.00}. 

4. What happened after I paid? 
After transferring the commission : My account was restricted, and I could no longer access the platform. 
I was told the only withdrawal option was via wire transfer, requiring another fee, which I paid. 
Subsequently, I was informed the platforms account was under investigation, and withdrawals would take up to XXXX months. 
I received no further responses via email, text, or calls. When I contacted XXXX directly, I learned from XXXX XXXX real assistant that this was a scam, and these individuals had been impersonating him. 

I am writing to formally report that I have been a victim of an investment scam, resulting in a substantial financial loss. The scammers, identified as XXXX XXXX and XXXX, stole my money through XXXX transactions on the fraudulent platform www.tradebase.me. Below, I am providing a detailed account of the incident. 

1. Incident Details Date Scam Began : XX/XX/year> Scammers Names : XXXX XXXX and XXXX Fraudulent Platform : XXXX  Method of Fraud : Cryptocurrency transactions ( XXXX ) XXXX. Breakdown of Stolen Funds XX/XX/year> {$1000.00} transferred from XXXX XXXX  XXXX to XXXX XXXX then to XXXX XX/XX/year> {$5000.00} transferred from XXXX XXXX XXXXXXXX to XXXX, then to XXXX XX/XX/year> {$16000.00} wire transfer from XXXX XXXX XXXXXXXX to XXXX , then to XXXX XX/XX/year> {$15000.00} wire transfer from Bank of XXXX to XXXX, XXXX XXXX XXXX XX/XX/year> {$10000.00} wire transfer from XXXX XXXX XXXXXXXX to XXXX, then to XXXX XX/XX/year> {$4000.00} wire transfer from XXXX XXXX XXXXXXXX to XXXX, then to XXXX XX/XX/year> {$5500.00} wire transfer from XXXX XXXX XXXXXXXX to XXXX, then to XXXX XX/XX/year> {$3600.00} wire transfer from XXXX XXXX XXXXXXXX to XXXX, then to XXXX XXXX. Financial Impact To make these investments, I : Took out a loan from my 401 ( k ). 
Took a loan from XXXX XXXX. 
Withdrew all my investment funds from XXXX. 
Emptied my savings account. 
4. Reports Filed I have already reported this fraud to : XXXX, but they have not taken action. 
XXXX XXXX  XXXX, requesting an investigation. 
The FBIs Internet Crime Complaint Center ( IC3 ) : XXXX XXXX XXXXXXXX The Federal Trade Commission ( FTC ) : https : XXXX XXXX. Requested Actions I am requesting that law enforcement : Investigate these fraudulent activities involving XXXX transactions on www.tradebase.me. 
Track and hold the scammers accountable, preventing them from defrauding others. 
Assist in recovering my stolen funds, if possible. 
I am prepared to provide supporting evidence, including : Transaction receipts and wire transfer details. 
Screenshots of communications with scammers. 
Loan withdrawal records. 
Any other necessary documentation. 
Please let me know how I can submit this information. I appreciate your time and assistance in investigating this matter.

Company response to consumer: Closed with explanation