Consumer complaint received 2025-05-01 00:00:00
Product: Mortgage — FHA mortgage
Issue: Closing on a mortgage — Trying to communicate with the company to fix an issue with the loan closing
Company: CORELOGIC INC
State: FL

Complaint narrative:
I have attached an email corresponds between myself, XXXX XXXX XXXX collector and XXXX XXXX XXXX XXXX. They have provided the following information : 1 ) XXXX and XXXX are not listed as the mortgage company. XXXX is listed as escrow and Corelogic is listed as the Tax paying agent. 

2 ) I have asked both XXXX and XXXX : - why is Corelogic listed on my mortgage loan? 
- What affiliation does Corelogic have with XXXX, XXXX, and what role do they play on my mortgage loan if XXXX is listed as the Escrow? 

3 ) XXXX XXXX XXXX  and appraisal office reported that there is currently NO mortgage company listed in their system, for my mortgage loan. Who is the real mortgage company that holds my mortgage loan? 

4 ) I received a call from XXXX trying to collect a mortgage debt in the amount of {$6200.00}. I informed them that a check for XX/XX/XXXX; was sent out by my bank and the XXXX checks had indicated where exactly those payments are to be made into. I also informed them that they are no longer able to call me to collect a debt and anything needed to communicate with me will need to be sent via mail. They have stated that the check payments I had my bank sent out for my mortgage, should not have been sent to XXXX as they are not the payor. I informed them that the check was made out the company listed in my monthly statement by XXXX and XXXX and the bank mailed out the check to the address indicated on my monthly mortgage statement which was to XXXX XXXX XXXX XXXX. Box XXXX XXXX, PA XXXX XXXX ) XXXX has also illegally sent my mortgage loan to collections upon, me sending them confirmation of a bank check being mailed out to them on XX/XX/XXXX. I have even received confirmation from my bank that the bank check has been received by XXXX. XXXX and XXXX have the same address listed for payments which is where the payment was sent out to : XXXX XXXXXXXX XXXX XXXX, PA XXXX XXXX ) XXXX and XXXX have both failed to report accurate information to both the XXXX XXXX XXXX XXXX XXXX and XXXX XXXX XXXX XXXX collector XXXX XXXX XXXX XXXX mortgage loan owner and payor. XXXX reported they were the company making the payments XXXX XXXX XXXX XXXX XXXX reported the payer agent was listed as XXXX. - Violation of HUD/FHA handbook 7 ) XXXX and XXXX failed to claim my property in XXXX and XXXX, it was their responsibility to go into the system and update the information and claim the property - per XXXX XXXX XXXX Collector and Appraisal office. XXXX and XXXX failed to do so as they reported they bought the loan in XXXX of XXXX. - Violation of HUD/FHA handbook 8 ) XXXX XXXX clerk office nor the XXXX XXXX Tax or Collectors office have no information pertaining to the loan being transferred to them by XXXX XXXX XXXX XXXX 

I can provide additional documentations upon request.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation