Consumer complaint received 2025-03-08 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: I.C. System, Inc.
State: TX

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX Email : XXXX Date : [ Insert Date ] I C System, Inc. 
Attn : Compliance Department XXXX XXXX XXXX XXXX XXXX, MN XXXX Re : Cease and Desist Demand and Immediate Removal from Credit File Dear Sir/Madam, I am writing to demand that I C System, Inc. immediately cease all communication with me and discontinue any collection, storage, sale, or sharing of my personal information with any third party, including credit bureaus. I have never conducted business with your company, nor have I given any verbal or written consent to store, collect, or share my information in any form. 
Additionally, I am requesting that your companys information, along with any associated account, be immediately removed from my credit file with XXXX. I am exercising my legal rights to demand the cessation of any unauthorized actions involving my personal information. 
I have filed an Identity Theft Report with the Federal Trade Commission ( FTC ), ( # XXXX ) which includes your company as one of the entities that unlawfully obtained, stored, and/or shared my personal data. As a result, I am demanding that I C System, Inc. comply with the following : 1. Cease All Communication and Contact : Under the Fair Debt Collection Practices Act ( FDCPA ), 15 U.S.C. 1692c, I am requesting that you cease all communication with me in any form, including by phone, mail, or electronic communication.

2. Stop the Collection, Storage, Sale, or Sharing of My Information : Pursuant to the Gramm-Leach-Bliley Act ( GLBA ), 15 U.S.C. 6801, you are prohibited from sharing or selling any personal financial information without my express written consent. As I have never provided this consent, your actions violate this law.

3. Removal from Credit File : Under the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681 et seq., you are required to remove any fraudulent information related to my name from my credit report. This includes ensuring that any information regarding your company and any account associated with me is immediately deleted from my credit file with XXXX. 
4. Confirmation of Compliance : Please provide written confirmation within 10 business days that you have ceased all communications, removed my information from your system, and ensured that no fraudulent information related to your company appears on my credit report.

Please be advised that if you fail to comply with these demands, I will take appropriate legal action, including filing complaints with the Consumer Financial Protection Bureau ( CFPB ), Federal Trade Commission ( FTC ), and initiating legal proceedings to enforce my rights and seek damages for any harm caused by your actions. 
I expect your immediate cooperation in this matter. 
Sincerely, XXXX XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX Email : XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation