Consumer complaint received 2024-12-06 00:00:00
Product: Debt collection — Credit card debt
Issue: Threatened to contact someone or share information improperly — Contacted your employer
Company: Selip & Stylianou, LLP
State: NY

Complaint narrative:
I have XXXX accounts in collections with Selip and Stylianou. On XX/XX/XXXX, the company sent a summons, as well as a complaint to my wife 's employer informing them of one of the debts. She contacted them where they then informed her she is not responsible for the debt, but a judgement had been filed against me for the one. She asked how, considering I hadn't been served and they said I had been. They then proceeded to tell my wife there was a bank levy against our bank account. My wife informed them she had used the account that day and nothing was wrong. She was placed on hold and when the rep came back, he confirmed there was indeed a bank restraint for {$1400.00} and it would stay that way unless she paid. On XX/XX/XXXX, I went to the bank and verified there was no bank restraint. They did inform me that on XX/XX/XXXX they received a balance inquiry from Selip and Stylianou. The bank informed them our balance on XX/XX/XXXX was {$1400.00} but no bank restraint was issued. My wife called back Selip and Styllianou asking to speak to a supervisor or compliance and was told they don't have a number and can't speak to anyone. They did apologize for sending the summons and complaint to her job but still refused to put anyone in charge on the line. She made them aware we spoke with the bank and there was no restraint. Selip and Stylianou told my wife she was wrong and there was a restraint. My wife set up payments being scared something else was going to happen. She paid them {$1000.00} down and scheduled XXXX more payments of {$1000.00}. We didnt pay our mortgage just to get this done with due to what we were told would happen if we didn't. We made the payments and during the time frame, reached out to the company numerous times to reach compliance. Each time, we were given a different answer on how they operate. One rep did state that compliance can be emailed by a rep at their office regarding a problem, but there was no point because they would not call me back. Upon finishing payments, I logged in online to get my settled in full letter. Upon logging in, I looked at the documents on file and saw the judgement information. The judgement was obtained under false pretenses. It stated the summons was given to my wife who was between XXXX years old, between XXXX in height and XXXX pounds. My wife is XXXX feet tall, XXXX XXXX XXXX, and XXXX pounds. Our last payment for the first account was on XX/XX/XXXX. On Saturday XX/XX/XXXX, a server showed up at my door for the second account. The company had been in contact with us and had our information but did not reach out regarding the second account, nor inform me a judgement was being filed. The summons is also dated XX/XX/XXXX which means they had the summons, never notified us during any of our conversations, and waited till i finished paying the one account to send someone to my home. I would've schedule payments. I had just paid the company {$3000.00}. On XX/XX/XXXX, my wife reached out to the company wanting to speak with compliance or someone in charge and the request was again denied. She called 4 different times and spoke to 4 different reps who got nasty with her and refused to put anyone else on the phone.

Company response to consumer: Closed with explanation