Consumer complaint received 2024-03-14 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with fraud alerts or security freezes — 
Company: WELLS FARGO & COMPANY
State: VA

Complaint narrative:
Reverse mortgage lending company has multiple property deeds listed under different names in the state of illlinois. This has been on going for the last 15 years. I am an unmarried surviving spouse of an XXXX who passed XX/XX/XXXX of XXXX. The trust fund tied to this may or may not be related. The most recent judgement is XXXX XXXX XXXX XXXX XXXX XXXX XXXX I do not know this person at all. I was or should have been involved in Wells Fargo cases I was not given the option to be part of or exclude myself but the funds have been stolen as I am a victim of identity theft and a theft scheme involving this company. I have never claimed military afffiliation because I lost my best friend that was enough. Over the years many companies including reverse mortgage financing some how tied themselves to my settlements and never even notified me I am the rightful person who should have been given funds. My Wells Fargo account I have no access to or control over. Years ago I had a charge off account I paid that balance so I turn those funds should be mine only. Not to California not to Illinois and other states chimed in. I am a single mother to XXXX XXXX children who had to submit a civil rights violation because XXXX dealing with inhumane treatment and could not figure out where this was coming from. My accounts from Wells Fargo XXXX XXXX I have no access to but in the state of Maryland and pa had one. I paid those small balances owed to them back after years of struggling with XXXX. I also never recieved ssa ssdi in my life and was told before I got my self together I had to apply to be in a short term place if not I could not stay there I became homeless in XXXX and in XXXX I was expecting my first child I had my life together from that day forward. I do not know even how it was possible for my money in trust funds to change so many times and were hidden from me. I deserve to live as a citizen and give my children a life. The amounts that are owed to me I have all deeds and names affiliated with the fraud. Im asking for what was rightfully mine I guess because I never asked for a discount or military affiliated myself is why I was treated as my life does not matter. The civil judgement from reverse mortgage/the XXXX XXXX living trust XXXX Wells Fargo XXXX XXXX to XXXX XXXX trust happened prior to his passing {$320000.00} I had a Wells Fargo account back then my grandmother was also affiliated with that bank who passed away in XXXX she was a doctor but my account was separate from hers. Another resale Wells Fargo {$80000.00} XXXX XXXX XXXX then Wells Fargo financial ban {$100000.00} XX/XX/XXXX ownership changed from XXXX XXXX trust XXXX XXXX XXXX XXXX in quit claim XXXX and more changes all registered to an address in XXXX XXXX XXXX Illinois. My bank account back then prior to my relationship with XXXX was not affiliated. I paid off all banks for checking and savings accounts. Im not sure how when I was the rightful owner of these settlement funds were these companies including reverse mortgage and Wells Fargo able to completely hid my assets in XXXX ownership again changed via resale quit claim XXXX book # XXXX you transferred to XXXX XXXX XXXX XXXX XXXX XXXX XXXX {>= $1,000,000} on XX/XX/XXXX doc # XXXX The others named in reference I do not know by way of stealing my assets in XXXX XXXX XXXX I do not know either. XXXX XXXX XXXX XXXX XXXX California is a property affiliated I have never made it to a hearing or litigation because I was not part of the ownership changes. My name is associated with phones from XXXX XXXX  XXXX and many other companies I have had theft over these years to the point when I was XXXX in XXXX I paid a {$1000.00} bill in order to get a XXXX phone. I have not had XXXX since XXXX until XXXX so all amounts are only mine how in the world was this allowed. I have to make multiple complaints as I represent me and my daughters in hopes to get out of my home I rent and have had nothing but hate from my home state and Virginia. I knew I had money and assets missing but had no legal background I want my money returned I have not been part of any class action involving your company nor Wells Fargo

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation