Consumer complaint received 2024-07-05 00:00:00
Product: Credit card — General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement — Credit card company isn't resolving a dispute about a purchase on your statement
Company: JPMORGAN CHASE & CO.
State: CA

Complaint narrative:
Consumer protection department This is XXXX XXXX I want to receive money {$810.00} I like to complain about XXXX. I had been use XXXX for long times more than XXXX as consumer. And I trust XXXX but when I started check the XXXX statement that I use it I figure out That I did not refund many items and prime membership fee that operator promise me to refund it and partial refund and others reason. XXXX copy my ideas and I have not get any kinds of advertising fee and creative fee. I ask for refund to the XXXX several time with email and chat but I only got refund several times and I also ask chase credit card for refund several times with email. But I have not received any kinds of answer. They just decline my XXXX credit card without any kinds of explanation suddenly with just send the letter to my house. So I called why did you close my XXXX credit card chase XXXX credit card told me I ask for too many disputes. Thats why they decline without out noticed. And I chat to the XXXX chase close my credit card and XXXX XXXX told me I will contact with chase bank and try to reach you what happen but I never received any kinds of phone call back. and since than I was keep ask to XXXX, I want refund that I have return the product and others but I have not received refund yet when I check the credit card statement but when I check the XXXX website they issue the credit. I explain all the situation and XXXX only gave me few of refund. Specially XXXX keep charge {$2.00} all the times. I ask XXXX I only got few of refund not all. It is been several months passed and I want to refund all the money because I do not have freedom and they use me as advertising me and especially {$2.00} seems to be nothing but it was related with a sung property retrieve money. and XXXX use it as badly. So, I am going to attach all the file That I have not receive refund. So please help me to refund my money from XXXX and the angrier part is I keep send the email and ask for refund the XXXX XXXX are keep advertising themselves with open my privacy and keep push me to buy XXXX and brag themselves they are rich. Instead of solve the problem they know that I have not get refund and they blame FBI and not gave me refund. Even if FBI did it all the customer wants to get refund that is so irresponsible behavior. {$2.00} and {$16.00} and {$14.00} I do not know how does those kinds of number came out. I am fight with giant and I am alone. Please help me to get refund and in this kinds issue even though I am radio taping Personal life I stand up for that so please support me. And I want also retrieve my chase credit card back they close my account instead of solve the problem. Then who is going to use the Credit card. So I am going to attach the all the file related with this and still XXXX keep pulling me down such as kohls XXXX drop off location is in the restroom and fire extinguisher and the back side is airplane cushion From XXXX XXXX XXXX

Company response to consumer: Closed with explanation