Consumer complaint received 2024-09-02 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information is missing that should be on the report
Company: Experian Information Solutions Inc.
State: FL

Complaint narrative:
Subject : Formal Complaint Regarding Inaccurate Credit Reporting, FCRA Violations, and Compliance with XXXX  XXXX Dear Consumer Financial Protection Bureau ( CFPB ), I am writing to file a formal complaint regarding the inaccurate and misleading information being reported on my credit reports by XXXX XXXX and XXXX XXXX, as well as the failure of Experian, XXXX, and XXXX to correct these inaccuracies despite multiple disputes. Additionally, I am concerned about the reporting practices of secondary credit reporting agencies, including XXXX, XXXX XXXXXXXX XXXX XXXX, XXXX, XXXX, XXXX, Clarity Services, XXXX, XXXXXXXX XXXX XXXX and XXXX XXXX XXXX. 

Debt Validation and Verification Failures : I have disputed the reporting of debts allegedly owed to XXXX XXXX  and XXXX XXXX  with all three major credit bureausExperian, XXXX, and XXXX well as with relevant secondary credit reporting agencies on multiple occasions. However, these entities have failed to provide any legal validation or verification of the debt, as required under the Fair Credit Reporting Act ( FCRA ). Specifically, they have not provided proof of debt ownership, nor have they demonstrated the legal transfer or assignment of any debt to these agencies. According to FCRA guidelines, as codified under 15 U.S.C. 1681, the credit bureaus are required to ensure that all information reported is accurate, complete, and verifiable, which they have not done in this case.

FCRA and Florida Law Violations : The continued reporting of unverified and inaccurate information on my credit report constitutes a direct violation of the FCRA, including but not limited to : 1681e ( b ) - Compliance Procedures : The credit bureaus and secondary agencies have failed to follow reasonable procedures to assure maximum possible accuracy of the information reported. 

1681i - Reinvestigation of Disputed Information : The bureaus and secondary agencies have not conducted a proper reinvestigation of my disputes, nor have they provided me with the required documentation verifying the legitimacy of the debts. 
1681s-2 ( a ) - Responsibility of XXXX of XXXX : XXXX XXXX and XXXX XXXX have not furnished accurate or complete information regarding the debt, thereby contributing to the erroneous reporting. 

In addition to federal law, XXXX  Statutes also impose requirements on credit reporting practices : XXXX Statutes 559.72 : This statute prohibits any person from knowingly providing false information to a consumer reporting agency and mandates that consumer reporting agencies must accurately report consumer information. The failure of these agencies to remove inaccurate information after it has been disputed violates this statute. XXXX  Statutes 559.77 : This section provides for civil remedies, including attorneys fees and costs, for violations of consumer protection statutes in XXXX. Given the ongoing inaccurate reporting and failure to correct errors, I am considering legal action under this statute. 

Furthermore, XXXX  courts have upheld the necessity of accurate credit reporting in cases such as XXXX XXXX XXXX XXXX  XXXX, XXXX, XXXX Fed.Appx. XXXX ( XXXX Cir. XXXX ), where the court recognized the consumers right to dispute inaccuracies and required the credit reporting agency to properly investigate and correct erroneous information. 

Incorrect Date of Birth : Additionally, the credit bureaus and secondary agencies have incorrectly reported my date of birth as XXXX, whereas my correct date of birth is in XXXX. Despite my efforts to correct this error, they have not updated my records. This misreporting further undermines the accuracy and integrity of my credit file, in violation of both FCRA and XXXX Consumer Collection Practices Act ( XXXX ). 

Given the serious nature of these violations and the impact they have on my financial standing, I am requesting that these incorrect and unverifiable accounts be deleted from my credit report immediately. If these issues are not resolved promptly, I will be forced to seek legal action against all involved parties, including the credit bureaus, secondary reporting agencies, and the collection agencies, for violating my rights under the FCRA and XXXX law. 

Please confirm receipt of this complaint and inform me of the actions being taken to address these concerns. I trust that the CFPB will enforce the FCRA and relevant XXXX statutes and ensure that my credit report is corrected without further delay. 

Thank you for your prompt attention to this matter.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation