Consumer complaint received 2025-08-17 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Continental Finance Company, LLC
State: OH

Complaint narrative:
XXXX XXXX XXXX, through its servicer XXXX XXXX XXXX, and Continental Finance Company ( XXXX  XXXX, issued by Celtic Bank  ), initiated debt collection efforts against me without proper legal standing. After reviewing the documents and responses provided, I identified several legal violations and inconsistencies : 1. No Proof of Debt Ownership or Assignment Both XXXX and Continental failed to produce a valid chain of title, signed original contract, or purchase agreement proving ownership of the alleged debt. They only provided billing summaries and internal account statements, which do not satisfy the requirements for debt validation under 15 U.S.C. 1692g ( b ) ( FDCPA ). 



2. Continued Collection After Cease and Desist Despite sending a Cease and Desist letter via certified mail ( with return receipts signed by their representatives ), XXXX  continued to send emails and contact me, violating the FDCPA.

3. Remittance Coupon Sent No Response In XX/XX/2025, I sent a remittance coupon to XXXX XXXX  XXXX XXXX, which I have reason to believe is the indentured trustee for the trust pool holding the alleged securitized account. The coupon was never returned. Under UCC 3-603 and UCC 3-501 , failure to return a remittance constitutes a form of dishonor or acceptance by silence, which may result in discharge of obligation.

4. Debt Securitization Nullifies Collection Rights If the alleged debt was securitized ( pooled and sold into a trust ), it was converted into a security and no longer collectible by a third-party debt collector without full disclosure of : The trust name XXXX  number Closing documents XXXX  filings Their refusal to disclose this violates 15 U.S.C. 77k, 77l ( a ), and 78j, as it constitutes material omission and securities fraud.

5. Failure to File IRS Form 1099-C If Continental Finance or Celtic Bank  charged off the debt, they were required to issue IRS Form 1099-C per 26 U.S.C. 6050P. Their failure to do so while simultaneously attempting to collect suggests possible tax fraud and double accounting in violation of 26 U.S.C. 166.

6. FCRA & GLBA Violations The continued attempts to collect and possibly report the debt : Were done without permissible purpose under 15 U.S.C. 1681b ( FCRA ) And without proper consumer disclosures under 15 U.S.C. 6802 ( GLBA Privacy ) 7. Aggravated Identity Theft By attempting to use my identity without legal authority or contract to collect, resell, or securitize the account, these companies may have violated 18 U.S.C. 1028A, constituting Aggravated Identity Theft.

8. Pattern of Abuse This is not a singular occurrence. Other consumers have alleged similar practices. The case XXXX  v. Continental Finance Co., LLC ( XXXX XXXX XXXX ) establishes a pattern of improper charge-off handling and fraudulent collection practices.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation