Consumer complaint received 2024-05-03 00:00:00
Product: Student loan — Private student loan
Issue: Dealing with your lender or servicer — Don't agree with the fees charged
Company: Navient Solutions, LLC.
State: GA

Complaint narrative:
Dear Concerned Parties, I write to bring to light a matter of grave concern affecting thousands of students ensnared in the predatory lending practices of Navient, particularly those who, like myself, attended for-profit online institutions such as the XXXX XXXX XXXX XXXX XXXX 

It is a stark reality that the XXXX XXXX, along with their parent company, XXXX, have been subjected to investigations by numerous state attorneys general, resulting in damning findings of fraudulent activities. 

Recently, in response to the egregious actions of institutions like the XXXX XXXX, the XXXX  administration has taken a commendable step by announcing a sweeping discharge of loans for individuals enrolled at these institutions between XX/XX/XXXX, and XX/XX/XXXX. This move offers a glimmer of hope for those burdened by the weight of unjust debt. 

As I await the impending discharge of my federal loans and the subsequent repair of my credit, I am compelled to address the insidious practices of Navient. Not only have I dutifully repaid a significant portion of my original loans, including interest in the amount of {$41000.00} in Federal loans and {$31000.00} in Private loans, but I also demand restitution for the predatory behavior exhibited by Navient. 

The symbiotic relationship between Navient and for-profit online schools, facilitated by preferential lending arrangements, is a stain on the integrity of the education finance system. It is evident that these loans, fraught with a high risk of default, were designed to exploit vulnerable students, leaving many in financial ruin. 

Navient 's track record of malfeasance extends beyond its collusion with for-profit institutions. The company has faced legal action from state attorneys general, allegations of deceptive loan practices, and accusations of illegal collection methods. Their recent attempts to absolve themselves of responsibility through superficial " pilot programs '' are a slap in the face to those who have suffered at their hands. 

Under the FTC " Holder Rule, '' Navient bears accountability for its role in perpetuating predatory lending practices, particularly in conjunction with online for-profit schools. Time is of the essence for Navient to rectify the injustices inflicted upon students who were lured into a web of deceit and financial exploitation. 

The call to action has been sounded by esteemed voices such as XXXX XXXX XXXX, who rightfully demands immediate discharge of these predatory loans. It is incumbent upon Navient to heed this clarion call and take swift and decisive action to alleviate the burdens of those they have wronged. This should also include refunds for payments made on these predatory loans. 

In conclusion, I implore all stakeholders to recognize the urgency of this matter and to stand in solidarity with those seeking redress. The time for accountability and restitution is now. 

Sincerely, XXXX XXXX

Company response to consumer: Closed with explanation