Consumer complaint received 2025-09-15 00:00:00
Product: Credit card — General-purpose credit card or charge card
Issue: Other features, terms, or problems — Privacy issues
Company: AMERICAN EXPRESS COMPANY
State: SC

Complaint narrative:
Here is about {>= $1,000,000} of monthly spend breached data with a credit cards of American Express sent to personal email. 

ACCOUNT NAME XXXX XXXX XXXX XXXX XXXX {$2000.00} XXXX Beginning XXXX {$2000.00} XXXXXXXX XXXX {$2000.00} XXXXXXXX XXXX {$2000.00} XXXXXXXX XXXX XXXX Quarterly Change/ $ Delta Type of Post-Sale Delay? Why? GCS lead XXXXt ( Y/N ) SBD Comments POST-SALE WIN XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX {$620.00} No change No change Buyer hasn't spent with merchant XXXX https : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX {$0.00} {$19000.00} No change New signing that hasn't activated, buyer hasn't spent with merchant yet Y GCS client made a payment as of XX/XX/XXXX WIN https : XXXX XXXX XXXX XXXX XXXX XXXX XXXX {$200000.00} No change No change Not XXXX XXXX XXXX $ XXXX ) Y https : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX {$0.00} No change No change XXXX biller. Needs to activate XXXX https : XXXX XXXX GENOME PROFILING LLC XXXX XXXX XXXX {$0.00} No change No change Inactive XXXX XXXX https : XXXX XXXX XXXX Compressors XXXX XXXX XXXX {$510000.00} XXXX XXXX No change Find additional buyers, discuss SDL with merchant XXXX https : XXXX XXXX XXXX Communications XXXX XXXX XXXX {$0.00} No change XXXX XXXX XXXX XXXX XXXX https : XXXX XXXX XXXX XXXX XXXX XXXX XXXX {$20000.00} No change No change Declining spend XXXX XXXX XXXX add additional buyers XXXX https : XXXX XXXX XXXX XXXX XXXX XXXX XXXX {$0.00} No change No change Inactive XXXX XXXX https : XXXX XXXX XXXX XXXX XXXX Services XXXX XXXX XXXX {$0.00} No change No change Inactive XXXX XXXX XXXX XXXX https : XXXX XXXX XXXX XXXX XXXX XXXX XXXX {$0.00} No change No change Inactive XXXX XXXX https : XXXX XXXX XXXXXXXX XXXX XXXXXXXX XXXX XXXX {$180000.00} No change No change Find additional buyers XXXX https : XXXX XXXX XXXX XXXX XXXX XXXX XXXX {$450000.00} No change No XXXX XXXX XXXX XXXX XXXX https : XXXX XXXX Decisive XXXX XXXX XXXX XXXX {$0.00} {$90000.00} {$67000.00} Inactive XXXX XXXX XXXX invoice payment made as of XX/XX/XXXX WIN https : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX $ - $ XXXX XXXX XXXX XX/XX/XXXX : GCS is reaching out to the buyer https : XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX $ - $ - Activation Y XXXX XXXX XXXX XXXX XXXX XXXX have not had a first payment with XXXX every XXXX weeks. Our next call is XX/XX/XXXX We will ask if there are any open invoices for this supplier. " https : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX $ - $ - Activation XXXX Spoke to XXXX, in talks XXXX several clients about them using their amex card for payments https : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX - $ - Activation / Add additional Buyers New Merchant, called scheduled with merchant on XX/XX/XXXX Y Call with merchant pending for XX/XX/XXXX https : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX {$560000.00} $ - Decliner XXXX Still trying to connect with merchant https : XXXX XXXX XXXXXXXX XXXX XXXX XXXX  XXXX XXXX XXXX {$120000.00} $ - Decliner XXXX XXXX XXXX for XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX Staffing XXXX Solutions XXXX XXXX XXXX {$130000.00} $ - Decliner Y Left message for XXXX XXXX XXXX no activity in XXXX for XXXX https : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX - $ - Activation XXXX Left message with merchant https : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX {$650000.00} add additional buyers Activation XXXX https XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX $ XXXX XXXX XXXX XXXX Left message with merchant https : XXXX XXXXXXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX {>= $1,000,000} Decliner XXXX XXXX : XXXX

Company response to consumer: Closed with explanation