Consumer complaint received 2021-03-26 00:00:00
Product: Checking or savings account — Checking account
Issue: Closing an account — Company closed your account
Company: WELLS FARGO & COMPANY
State: AL

Complaint narrative:
Wells Fargo refuses to do anything about their employees XXXX and XXXX XXXX. Who is using her position as a district manager to harass me. She caused my account to get close by saying I harassed her & wells fargo believed her. I'm sick of them letting her get away. While they allowed her to steal from the bank & falsely accuse me of harassing her. I've never seen anything like this in my life. Wells fargo refuses to make things right for me. Wells fargo deserves to be punished for siding with XXXX XXXX for her outright lying making a false 911 call. I was set set up. This is why I had to get a new account in the first place. There was nothing wrong with my 1st account. I was given the run around of having to travel to a branch to get the new account open. But it was XXXX XXXX stalking me. How was I supposed to know she was at the bank on XX/XX/XXXX. These bank employees were sorry for trying to set me. It was a planned thing for them forcing me to go to a branch to try to get me arrested. It's not fair what was done to me. After all the running around of getting my new account open, I received a threatening letter from XXXX XXXX about them closing my account which was their right, & I was forbidden to not enter a wells Fargo bank but to call for whatever reason. He further told me off saying I wasn't to enter the location where XXXX XXXX was at, which she purposely put herself at. Wells fargo still refuses to compensate me for my pain & suffering & mental anguish. They know I didn't do nothing to XXXX XXXX. This is one of the many injustices in this cruel world where innocent people get shafted. While criminals like XXXX XXXX are allowed to prosper. This was a low down dirty thing to do some body, making them do all this running around. But wells fargo wanted to side with her. I have a right to be anger at how I was done. XXXX XXXX lied to XXXX XXXX & he didn't fully investigate, he was prejudice & bias against me. When she didn't accomplish me getting arrested she went to him & got what she wanted. Because of XXXX XXXX I can't get store credit cards if they use wells fargo. XXXX XXXX didn't want me to have anything because I am a single female who owns my own house. I worked for what I have I was XXXX XXXX XXXX in XXXX when all this happen. I have more working experience then she did. She wanted to make me homeless & bankrupted, she didn't even want me to have a checking account. But she gave her friends good car deals but doesn't want me to have anything. She insulted me calling me XXXX & saying she made more money than me. But she lied & turned everything around on me saying I harassed her. She is harassing me by falsely accusing me. It seems she is trying to make me snap but I'm not going to. XXXX and XXXX were just so resentment of me owning my own home because I wasn't married. She wanted to financially ruin me. I live under the poverty line because of her now using her position to infulence the police, DA & the court judge who all had malic against me because of her playing the victim. When I and my son are the victims here not XXXX XXXX XXXX, they cursed me out infront of their little boy but told him I was the crazy person XXXX had his son on his shoulder calling me the XXXX  word to the top of his lungs. They wanted to ruin my life so badly. XXXX XXXX got wells fargo against me & having her co-workers commit criminal acts against me as well. She was messing with my life & intervening in my life, when she falsely accused me & she didn't care how financially it impacted me. I was unemployed due to an slip and fall & she went after me in full force. She had no mercy and grace on me. She spread untrue things to her co-workers at wells fargo & got the whole bank against me.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation