Consumer complaint received 2025-06-16 00:00:00
Product: Debt collection — Other debt
Issue: False statements or representation — Attempted to collect wrong amount
Company: Monterey Financial Services LLC
State: CA

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX : XXXX XXXX XXXXXXXX, CA XXXX XX/XX/XXXX Subject : Formal Dispute and Validation Request for Collection Account Dear XXXX XXXX XXXX  XXXX XXXX, I am formally disputing the reporting of the collection account associated with Account Number : XXXX on my credit report. Under the Fair Credit Reporting Act ( FCRA ) and applicable California consumer protection laws, I am requesting complete and accurate documentation to verify the accuracy, validity, and legal standing of this accounts reporting and collection status. 

Legal Basis for My Dispute As outlined in 15 U.S.C. 1681i ( Reinvestigation of Disputed Information ) and 15 U.S.C. 1681s-2 ( Responsibilities of Furnishers of Information ), furnishers must ensure the accuracy of information reported to credit bureaus. Additionally, case law, including Cushman v. TransUnion Corp., 115 F.3d 220 ( 3d Cir. 1997 ), and Johnson v. MBNA America Bank, NA, 357 F.3d 426 ( 4th Cir. 2004 ), reinforces the responsibility of furnishers to conduct thorough investigations when a dispute is filed. 

Given these legal protections, I am requesting the following : XXXX. XXXX XXXX XXXX Records Provide full double-entry accounting records for this account, including a transaction-level breakdown of debits and credits to confirm the accuracy of the reported balance. Chaudhry v. Gallerizzo, 174 F.3d 394 ( 4th Cir. 1999 ), established that creditors must provide substantive evidence beyond conclusory statements. 

XXXX. Proof of Legal Right to Report & Collect This Debt I request authenticated documentation proving your legal right to report and collect this debt under both federal and California law. This includes : A copy of the original signed agreement establishing my obligation to pay this debt. 
Documentation of any assignments, transfers, or sales of this account. 
Verification that you are the legal entity entitled to collect and report this debt. 
Without this evidence, continued reporting may violate Spears v. Brennan, 745 N.E.2d 862 ( Ind. Ct. App. 2001 ), which mandates that collectors produce original signed documentation to prove the validity of a debt. 

XXXX. Permissible Purpose for Credit Reporting Under the FCRA ( 15 U.S.C. 1681b ), furnishers must have a valid, legal purpose for reporting an account to the credit bureaus. Provide verification of your permissible purpose in reporting this account and clarification on the current status being reported. 

XXXX. Documentation of Debt Securitization ( If Applicable ) If this debt has been securitized, transferred to a trust, or bundled into an investment vehicle, I request documentation proving : Whether you retain ownership of the debt. 
Whether the right to collect and report still resides with you. 
If ownership has changed, I demand that you cease reporting this account immediately. 

Request for Immediate Deletion This account has been reported with severe inaccuracies, possible legal deficiencies, and potential securitization concerns. In light of the failure to provide proper validation, I formally request the immediate deletion of this account from all consumer credit reporting agencies. 

Failure to comply within XXXX  days may result in : Legal action to enforce my rights Formal complaints with the Better Business Bureau ( BBB ) Complaints with the Federal Trade Commission ( FTC ) Complaint with the California Attorney Generals Office Additionally, this letter serves as a formal cease and desist against any further collection activity related to this account. 

Please respond with the requested documentation and confirmation of deletion within XXXX  days of receipt. I expect full compliance with all applicable consumer protection laws. 

Sincerely, XXXX XXXX

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation