Consumer complaint received 2022-09-21 00:00:00
Product: Checking or savings account — Other banking product or service
Issue: Closing an account — Funds not received from closed account
Company: CHARLES SCHWAB CORPORATION, THE
State: CA

Complaint narrative:
My former XXXX XXXX XXXX named XXXX XXXX got a job at Charles Schwab after I stopped working under her. I called into Charles schwab hundreds of times to resolve discrepancies that were never resolved and on at least one occasion XXXX answered the phone as a Schwab employee. I had several XXXX XXXX dollars embezzled from my Charles Schwab and Interactive Brokers brokerage accounts. When I called in asking where the money was they closed my account and banned me from trading and making money in the stock market : I trade for a living which makes this absolutely devastating. I went to the local police and they ignored me. The SEC ignored me. FINRA denied to hear my case. The FBI will not reply. XXXX will not reply. XXXX XXXX XXXX will not reply. I have enough evidence to prove embezzlement and I can prove my former manager was working at the brokerage firm I was trading with. I never had a problem with any of the financial institutions I am affiliated with until after I stopped working under XXXX XXXX and I have not met any other new people since I met her. The only other people I have had contact with since I met XXXX XXXX are my immediate family members and a therapist named XXXX XXXX. I think my former employer XXXX XXXX is sleeping with XXXX XXXX and is helping her sabotage me. I also think my former godfather XXXX XXXX who works for XXXX a XXXX XXXX XXXX is helping XXXX as well. Everyone in my life turned against me after I met XXXX XXXX and started making a lot of money trading in the stock market. If I cant get my money back that they stole along with my trading privileges so I can continue to trade in the stock market again, I will never be able to make enough money to have a family. What there doing to me is a hate crime and because of how rich and powerful XXXX XXXX and XXXX XXXX are I am afraid that XXXX XXXX is going to get away with it and I will have a lonely miserable life forever. How is it legal for them to steal all my money, discredit me and get me thrown out of the place where I make a living? XXXX XXXX is stalking me and harassing me and graduated up to now stealing hundreds of thousands of dollars from me : can someone please go and question these 3 people? At the very least can someone question XXXX XXXX? Isnt it the least bit suspicious that I get thrown out of the brokerage firm she starts working at right after I met her? She got the brokerage industry to discriminate against me for no reason and now my life is ruined. I need someone to help me please. 

The SEC told me to contact the XXXX XXXX XXXX so I did. The XXXX XXXX office informed me to contact you which makes you the end of the line. Will you please investigate the embezzlement with respect to my Charles Schwab and Interactive Brokers brokerage accounts please? 

What XXXX did to me is a racially motivated hate crime. She got me kicked out and banned from 3 brokerage firms and during this time period I never left the house or spoke to anyone so there is nothing I could have done to cause this to happen. All my brokerage relationships became sabotaged and ruined immediately after I spoke to XXXX XXXX on the phone as a schwab employee. Since XXXX was the only non family member besides my therapist XXXX XXXX who knew about my trading activities, I think it is safe to assume that XXXX XXXX is responsible for sabotaging me with the brokerage industry. Why do I have to pay the consequences for her inappropriate, damaging and illegal actions? Since XXXX and I had a previous work relationship, she should not have been allowed to access my brokerage account from the back end. There is a legal requirement for financial institutions to maintain impartiality with respect to their clients and XXXX did everything to disrespect and to not maintain impartiality. Financial professionals should never manage accounts of clients that they have had a personal relationship or affiliation with. Ive had a previous affiliation with XXXX XXXX so why is she being allowed to access my brokerage accounts? I kept a diary in my schwab account documenting all the illegal sabotaging changes they made within my account and I believe XXXX XXXX illegal accessed, read and obtained my diary along with my intellectual property contained in it. She proceeded to share my IP with other people where she misrepresented what I wrote to incite other employees to sabotage me more. All XXXX does is collect personal information on me illegally and then she disclosed this information to people shes not supposed to disclose to with the sole intent of slandering me, defaming my character and tarnishing my reputation. In finance sometimes your reputation is all you have especially within a brokerage Industry. XXXX slandered me and talked XXXX on me so much that it caused other employees to hate on me. XXXX XXXX even contacted other brokerage firms after they banned me to sabotage me the same as Schwab had done. Thats exactly what happened when I went to Interactive Brokers after I was let go from schwab. XXXX embezzled all my trading profits and then closed my account when I asked where the missing funds were.

Company response to consumer: Closed with explanation