Consumer complaint received 2025-07-12 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account status incorrect
Company: Experian Information Solutions Inc.
State: CA

Complaint narrative:
Date : XX/XX/XXXX -- - To : Consumer Financial Protection Bureau ( CFPB ) P.O. Box 27170 Washington , DC 20038 XXXX XXXX XXXX XXXX XXXX. XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  - Subject : Formal Complaint Regarding Widespread Credit Reporting Errors FCRA Violations To Whom It May Concern : I am writing to file a formal complaint regarding multiple, severe inaccuracies in the reporting of several credit accounts on my XXXX  credit file, as well as to report violations committed by the furnishers listed above. These errors constitute serious violations of the Fair Credit Reporting Act ( FCRA ), 15 U.S. Code 1681 and its subsections, including but not limited to : 1681e ( b ) Failure to maintain maximum possible accuracy 1681i ( a ) ( 1 ) ( A ) Failure to properly investigate disputes 1681s-2 ( b ) Furnishers ' failure to conduct investigations after receiving notice of dispute Summary of Key Violations and Contradictions : -- - XXXX. XXXX XXXX XXXX  Inaccuracies : Reported as Charge Off ( CO ) from XX/XX/XXXX through XX/XX/XXXX Then suddenly marked Paid on time in XX/XX/XXXX XXXX Violation : It is illogical and impossible for an account to be charged off and then reflect an on-time payment the following month without a full reinstatement. This is a gross violation of 1681e ( b ). 




-- - XXXX. XXXX XXXX XXXX  ( XXXX ) Inaccuracies : Reported 120 days past due in XX/XX/XXXX Then Paid on time by XX/XX/XXXX XXXX Violation : A XXXX delinquency must be preceded by XXXX consecutive missed payments. Resuming on-time payment without any correction or catch-up to reflect current status is illogical and violates 1681s-2 ( b ) due to inaccurate furnishing after dispute. 




-- - XXXX. XXXX XXXX XXXX Inaccuracies : " Paid on time '' in XX/XX/XXXX Followed by XXXX, XXXX, and 120 day delinquencies in XXXX XXXX XXXX Violation : A missed payment must be reflected gradually. Reporting a sudden shift from " Paid on time '' to multiple months of delinquencies violates 1681e ( b ) and suggests failure to report an accurate timeline. 




-- - XXXX. XXXX XXXX XXXX XXXX XXXX : Marked as Paid on time in XXXX and XX/XX/XXXX Yet shows escalating XXXX, XXXX, and XXXX delinquencies in XXXX XXXX XXXX Violation : This inconsistency in delinquency status without sufficient repayment or account closure violates both 1681s-2 ( b ) ( furnishers duty ) and 1681i ( a ) ( XXXX  reinvestigation obligation ). 




-- - XXXX. XXXX XXXXXXXX XXXX XXXXXXXX XXXX XXXX : Shows Paid on time in early XXXX Then reports XXXX, XXXX, and XXXX late payments Transitions to Charge Off ( CO ) status in early XXXX XXXX Violation : The timeline is contradictory. This inconsistency, especially in transition to charge-off status, reflects failure to maintain accuracy, violating 1681e ( b ) and 1681s-2 ( b ).

-- - Pattern of Systemic Noncompliance These issues are not isolated. The repeated pattern of contradictory data reflects systemic noncompliance by XXXX  and the named furnishers with federal credit reporting laws. Additionally, the lack of correction following prior disputes supports a claim under 1681i ( a ) ( 5 ) for failure to properly delete or correct inaccurate information.

-- - My Desired Resolution I am requesting the following : 1. Immediate deletion of all negative tradeline data for each of the above accounts from my XXXX  credit report OR 2. Complete and accurate correction of each account to reflect an entirely positive payment history free of errors, charge-offs, and false delinquencies.

Failure to comply will result in my pursuit of civil action under 15 U.S. Code 1681n and 1681o for willful and negligent noncompliance with the FCRA. I will also escalate to the Federal Trade Commission ( FTC ) and state attorney general if needed.

-- - Attached Evidence Screenshots of each tradeline ( attached in submission ) Detailed calendar view of contradictory reporting -- - Thank you for your time and attention to this matter. I expect a full investigation, correction, and confirmation of resolution within 30 days, as required by law.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation