Consumer complaint received 2025-03-13 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Was not notified of investigation status or results
Company: EQUIFAX, INC.
State: GA

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX response to my original complaint continues to reflect its well-documented pattern of deceptive credit reporting practices, failure to conduct reasonable investigations, and refusal to comply with the Fair Credit Reporting Act ( FCRA ). While Equifax deleted some inaccurate accounts, it wrongfully verified XXXX XXXX XXXX and XXXX XXXX accounts despite blatant misclassification, deceptive practices, and noncompliance with federal law. 

Equifax is already facing a {$15.00} XXXX  lawsuit ( XXXX XXXX. XXXX ) for sham dispute investigations, reliance on inaccurate furnisher data, and systematic failure to correct erroneous reporting. My experience proves this issue is ongoing. Equifaxs failure to properly investigate and delete these disputed accounts demonstrates a clear violation of FCRA Sections 1681i ( a ) ( 1 ), 1681e ( b ), and 1681s-2 ( b ). 

II. XXXX XXXX False Auto Loan Reporting Deceptive & Unlawful Equifax has falsely verified XXXX XXXX XXXX as an Auto Loan when, in reality, it is a retail installment contract. 

Deceptive Practices : The account ( XXXX ) is not a traditional auto loan but a retail sales agreement between myself and a seller. 
XXXX XXXX did not extend a direct loan or financingyet it is falsely reporting the account as an Auto Loan to create the illusion of a traditional financing agreement.

This misclassification is deceptive and violates 15 U.S.C. 1681s-2 ( a ) ( 1 ) ( A ), which prohibits furnishers from knowingly reporting inaccurate information.

Legal Violations : 1. FCRA Violation ( 15 U.S.C. 1681s-2 ( b ) ) XXXX XXXX and Equifax have failed to correct this misrepresentation despite being put on notice. 
Reporting a retail installment contract as an Auto Loan is materially false and misleading because it misrepresents the nature of the transaction. 
2. Unfair & Deceptive Practices ( 15 U.S.C. 45 FTC Act ) Misrepresenting an accounts classification deceptively influences credit scoring models, lenders, and insurerswhich is an unfair and deceptive act under federal law. 
This is not an isolated issue ; multiple consumer complaints have been filed against XXXX XXXX for similar practices. 
3. Failure to Report 1099-C Debt Cancellation Compliance If a lender issues a 1099-C cancellation of debt, the remaining balance is no longer legally enforceable and must be reported accurately. 
XXXX XXXX has failed to acknowledge this, further violating the FCRA. 

III. XXXX XXXX Fraudulent & Deceptive Reporting Targeted Discriminatory Practices Equifax has knowingly and unlawfully verified Worth Finances account, which was opened on XX/XX/year>, despite deleting other similar fraudulent accounts due to their deceptive nature. 

XXXX XXXX Deceptive Practices & Pattern of Fraud : XXXX XXXX has a long history of predatory lending, misclassification of accounts, and fraudulent reporting. 
Similar accounts from the same lender and same timeframe have been rightfully deleted from my report due to deceptive practicesyet this specific account remains. 
Equifax has failed to apply consistent investigative standards, reinforcing a pattern of arbitrary and capricious dispute handling. 

Legal Violations : 1. FCRA Violations ( 15 U.S.C. 1681s-2 ( a ) ) XXXX XXXX is knowingly reporting deceptive and inaccurate account details. 
Equifax is unlawfully refusing to remove this fraudulent account, despite acknowledging the removal of similar accounts. 
2. Violations of CFPB Consent Orders & Prior Investigations XXXX XXXX has been flagged for deceptive and misleading lending practices in multiple CFPB and FTC cases. 
Equifaxs continued reporting of this accountdespite clear evidence of frauddemonstrates a reckless disregard for federal consumer protection laws. 

IV. Equifaxs Unlawful Dispute Handling Fraudulent Investigations Equifaxs continued reliance on furnishers like XXXX XXXX and XXXX XXXX conducting independent investigationsmirrors its recent lawsuit over fabricated dispute resolutions and sham reinvestigations. 
The CFPBs {$15.00} XXXX lawsuit against Equifax ( XXXX ) exposed that Equifax has been rubber-stamping dispute responses without verifying accuracy. 
Equifax blindly defers to furnishers, even when their reporting contradicts clear evidence of misrepresentationas is the case with XXXX XXXX and XXXX XXXX. 
This is a direct violation of FCRA 1681i ( a ) ( 1 ), which requires credit bureaus to conduct reasonable investigations. 


V. DEMAND FOR CORRECTIVE ACTION Given Equifaxs history of noncompliance and XXXX XXXX XXXX XXXX XXXX deceptive reporting, I demand the following : 1. IMMEDIATE DELETION of XXXX XXXX XXXX ( XXXX ) and Worth Finance ( Opened XX/XX/year> ) from my credit report. 
2. Equifax must issue written proof that it conducted an independent reinvestigation, not just a furnisher verification.

3. A full regulatory investigation into Equifaxs continued fraudulent dispute-handling practices, as they mirror previous CFPB violations.

4. Sanctions against XXXX XXXX XXXX XXXX XXXX for deceptive reporting under FCRA and FTC regulations. 

Failure to comply will result in : A formal complaint with the FTC for deceptive business practices A CFPB request for sanctions against Equifax for repeat violations A potential lawsuit under FCRA & FDCPA for willful noncompliance This is my final notice before I escalate this matter. Equifax has already been penalized for similar violations, and I will not hesitate to pursue further action.

Company response to consumer: Closed with explanation