Consumer complaint received 2024-12-02 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: TX

Complaint narrative:
XXXX Experian Information Solutions XXXX XXXX XXXX XXXX, TX, XXXX I am writing to file a formal complaint regarding severe inaccuracies and violations of federal regulations in my credit report, specifically concerning the reporting of an account by XXXX XXXX XXXX XXXX  account number XXXX. These discrepancies not only misrepresent my creditworthiness but also impede my ability to access credit on fair and equitable terms, which is in direct contravention of the Fair Credit Reporting Act ( FCRA ) and other pertinent federal laws and regulations. 
Upon meticulous review of my credit report, I have identified several concerning issues that require immediate attention and rectification : 1. Missing and Inconsistent Payment History Data : The reported payment history for the account in 2020 is riddled with inconsistencies and missing data, which undermines the accuracy and reliability of the information provided. Notably, there is no record of payments for XX/XX/year> and XX/XX/year>, while the reported payment statuses for XXXX, XXXX, and XX/XX/year> are inconsistent and contradictory. Such discrepancies raise serious doubts about the integrity of the credit reporting process and its compliance with federal regulations. The sporadic reporting of " ND '' ( No Data ) in place of actual payment history data further exacerbates the issue, making it difficult to ascertain an accurate depiction of my financial responsibility. 
2. Misleading Account Status and Past Due Amounts : The account is incorrectly categorized as " charged off, '' with a reported write-off amount of {$4800.00}. However, according to the General Accepted Accounting Principles ( GAAP ), once a debt is charged off, the balance should be recorded as XXXX. Therefore, the reported past due amount of {$5000.00} is misleading and inconsistent with GAAP, which requires accurate and transparent financial reporting. Additionally, the discrepancy between the reported write-off amount and past-due amount further exacerbates the confusion surrounding the account 's status, casting doubt on the reliability of the reported information. This issue is especially concerning given that facially false data undermines the accuracy and integrity of the credit reporting system, as noted in the Federal Register document XXXX. 
XXXX. Incorrect Last Payment Date and Statute of Limitations : The reported last payment date of XX/XX/year> or XX/XX/year> is inaccurate. The actual last payment date was in XX/XX/year>, which means that the debt is now past the four-year statute of limitations to collect in Texas, as established by Texas Civil Practice and Remedies Code 16.004. Therefore, any attempts to collect or pursue legal action on this debt are legally barred. 
4. Credit Bureau Reporting : It is essential to highlight that credit reporting is considered a form of debt collection activity, as recognized by the Consumer Financial Protection Bureau XXXX CFPB ) and various federal regulations, including 15.60 Federal Register.gov Debt Collection and the Discharge of Indebtedness ; Reporting Requirements. According to case law such as XXXXXXXX XXXX XXXX XXXX, the court rejected a consumer reporting agency 's assertion that it had no obligation to compare facially inconsistent information contained in two of plaintiff 's consumer reports from different months because such an interpretation would make the consumer reporting agency simply a conduit and eliminate from the [ FCRA ] its emphasis on the reasonableness of the procedures followed in putting together a consumer report, contrary to Congressional intent. Courts have also indicated that the inclusion of facially false data inaccuracies on a consumer report may, in certain circumstances, evidence the unreasonableness of a consumer reporting agency 's procedures. 

In light of these serious inaccuracies and violations, I demand that Experian remove the XXXXXXXX XXXX account. Additionally, I request that Experian provide me with a copy of the corrected report once the necessary revisions have been made, as per my rights under the FCRA. 

Thank you, XXXX XXXX XXXX XXXX XXXX XXXX  XXXX # XXXX XXXX, Texas XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation