Consumer complaint received 2024-12-23 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: AMERICAN EXPRESS COMPANY
State: VA

Complaint narrative:
Formal Dispute of Charge-Off, Debt Ownership, and Violation of Federal Laws. 


This letter serves as a formal notice of my dispute regarding the charge-off that American Express claims I owe. Based on evidence in my possession, the debt in question was securitized and transferred to the American Express Credit Account XXXX XXXX, as documented under Reporting File Number XXXX. Since this debt was never reassigned to American Express, your company lacks the legal authority to collect or report this debt under my name. 


Under applicable laws, including but not limited to the Fair Debt Collection Practices Act ( FDCPA ), Uniform Commercial Code ( UCC ) Article XXXX, and the Fair Credit Reporting Act ( FCRA ), only the rightful owner of a debt may pursue collection or report it to credit bureaus. Your current actions are in violation of these laws for the following reasons : XXXX. Lack of Debt Ownership : The securitization of this debt transferred ownership to the American Express Credit Account XXXX XXXX. According to UCC Article XXXX, a creditor must establish legal ownership to pursue collection. American Express can not provide evidence of such ownership without documentation of reassignment. 

XXXX. Violation of the FCRA : Reporting this debt under my name as a charge-off is inaccurate and unverifiable, in violation of the FCRA. Only the legal owner of the debt can report it, and evidence in my possession shows that American Express is not the rightful owner. 

XXXX. Non-Compliance with the FDCPA : Any attempt to collect or report a debt without legal ownership constitutes unfair and deceptive practices under the FDCPA. 


To resolve this matter, I demand the following : XXXX. Proof of Ownership : Provide clear and legally binding documentation that demonstrates the reassignment of this debt from the American Express Credit Account XXXX XXXX back to American Express. 

XXXX. Cease Reporting and Collection Efforts : Until you provide proof of ownership, all collection activities and reporting of this charge-off must cease immediately. 

XXXX. Correction of Credit Reporting : If you can not provide proof of ownership, this debt must be permanently removed from my credit report, and any inaccuracies must be corrected. 


Additionally, I request any documentation you believe supports your position regarding this matter. Any future communications regarding this dispute must be submitted in writing and directed to my mailing address listed above. 


If this matter is not addressed promptly and I do not receive a satisfactory resolution within 30 days, I will escalate this issue to the appropriate regulatory bodies, including the Consumer Financial Protection Bureau ( CFPB ) and the State Attorney Generals Office. Furthermore, I will pursue all legal remedies available to me to protect my rights under the law. 


This letter serves as official notice under the FCRA, FDCPA, and UCC Article 9. I trust you will handle this matter with the urgency and thoroughness it requires.

Company response to consumer: Closed with non-monetary relief