Consumer complaint received 2025-09-06 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Experian Information Solutions Inc.
State: VA

Complaint narrative:
Recently I did an investigation on my credit report and found several items on there to be inaccurate.

Under 15 U.S. Code 1681e ( b ) Accuracy of report Whenever a consumer reporting agency prepares a consumer report, it shall follow reasonable procedures to assure the maximum possible accuracy of the information concerning the individual about whom the report relates.

15 U.S. Code 1681i ( 5 ) Treatment of inaccurate or unverifiable information ( A ) In general if, after any reinvestigation under paragraph ( 1 ) of any information disputed by a consumer, an item of the information is found to be inaccurate or incomplete or can not be verified, the consumer reporting agency shalli ) promptly delete that item of information from the file of the consumer, or modify that item of information, as appropriate, based on the results of the reinvestigation; and ( ii ) promptly notify the furnisher of that information that the information has been modified or deleted from the file of the consumer. 

Please remove the following items from my credit report, immediately : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  Account name XXXX XXXX XXXX Account number XXXX Account type Credit card Responsibility Balance 408 Individual Date opened XX/XX/XXXX Status Closed. 

Account info Account name XXXX XXXX Account number XXXX Account type Cell Phone Responsibility Individual Date opened XX/XX/XXXX Status Balance. {$150.00} Account info Account name XXXXXXXX XXXX Account number XXXX Account type Credit card Responsibility Balance {$2500.00} Individual Date opened XX/XX/XXXX Status Account charged off. {$2.00}, 574 written off. {$2.00}, 574 past due as of XX/XX/XXXX. 
Status updated XX/XX/XXXX Balance {$2500.00} Account info Account name XXXX XXXX XXXX Account number XXXX Account type Collection Responsibility Individual Date opened XX/XX/XXXX Status Collection account. {$340.00} past due as of XX/XX/XXXX. 
Status updated XX/XX/XXXX Balance {$340.00} XXXXXXXX XXXX Inquired on XX/XX/XXXXXXXX XXXX XXXX  XXXX XXXX Inquired on XX/XX/XXXX XXXX XXXX XXXX  Inquired on XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX Account name XXXX XXXX XXXX Account number XXXX Account type Credit card Responsibility Balance 408 Individual Date opened XX/XX/XXXX Status Closed. 

Account name XXXXXXXX XXXX Account number XXXX Account type Credit card Responsibility Balance {$2500.00} Individual Date opened XX/XX/XXXX Status Account charged off. {$2.00}, 574 Status updated XX/XX/XXXX Balance {$2500.00} Transunion * * * * * * Account name XXXX XXXX XXXX Account number XXXX Account type Credit card Responsibility Balance 408 Individual Date opened XX/XX/XXXX Status Closed. 

Account name XXXXXXXX XXXX Account number XXXX Account type Credit card Responsibility Balance {$2500.00} Individual Date opened XX/XX/XXXX Status Account charged off. {$2.00}, 574 Status updated XX/XX/XXXX XXXX {$2500.00}

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation