Consumer complaint received 2017-08-02 00:00:00
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: JPMORGAN CHASE & CO.
State: IN

Complaint narrative:
To Whom It May Concern : I XXXX XXXX, am filing a newly disputed complaint against the entity of JP Morgan Chase, Executive Office and Card Services. On XX/XX/XXXX, I received communications from JP Morgan Chase, Executive Card Services, regarding complaint ID # XXXX. However, I have discovered that based upon the letter provided by the executive office of JP Morgan Chase, it has nothing but insincere deeds, and unscrupulous discoveries, and substantial amounts of misleading information to deliberately trick me, as a consumer by JP Morgan Executive Card Services, and by a XXXX XXXX, in the phony way how it is being designed to benefit their major corporation. When I disputed this matter, and brought it to the CFPB, attentions I shared as much details as I could and wanted for a resolution of all the accounts deleted from all three major credit bureaus, and with other credible shared disturbing events of experienced stories that I had encountered in the past etc. And in further, I have discovered that the letter that was provided has no genuine merit to delete any of the accounts. XXXX, is telling me that they have received no notifications from JP Morgan Chase Executive Card Services, to either delete, or to update anything reflecting what the letter is saying of which I shared with them through fax on XX/XX/XXXX. And that 's also, more than ample amounts of time in a patient manner. And in addition XXXX, is also telling me that both accounts has a scheduled deletion date for XX/XX/XXXX, and that their both also showing as {$0.00}, but have all derogatory, and negative terms surrounding both accounts, and that the only communications that were ever received by JP Morgan Chase Bank, was an electronic one, where it mentioned about keeping all the negative terms on both accounts and only to update both accounts with a {$0.00}, amount. And this is a true statement from XXXX, because I received a credit alert on XX/XX/XXXX, validating that shared verbal statement from XXXX, and XXXX, has also informed me that JP Morgan Chase Bank, is still reporting both accounts under there company etc. And as such, in my closing out conclusion and analysis of this entire matter. These actions by JP Morgan Chase Corporate Head Office, supports nothing but rationale fallacies, ethical fallacies, rhetorical fallacies, and of course unscrupulous behaviors, which is reprehensible by all means. I knew all along that the letter in itself was questionable to start with, but I said to myself, that I 'll give JP Morgan Chase Executive Card Services, a chance at least to proof themselves to me otherwise, and of course to proof me just wrong. So I guest my gambling in my thought process was just right all along. I even did sincerely thanked all of them as a kind gesture even though, I had strange feelings about the entirety of the nonsensical letter written by a XXXX XXXX, and company. Also, the two other major credit bureaus such as Experian, and XX/XX/XXXX also has similar negative reports of showings on their systems. XXXX, who is a customer service rep, shared with me on XX/XX/XXXX, that JP Morgan XXXX, have not provided any kind of letters etc. And further, told me that the only thing that they ever received was an electronic alert saying to update to a {$0.00}, amount but leave all the negative terms, as well as a deletion for XX/XX/XXXX. And, XXXX, from XX/XX/XXXX, mentioned about both accounts are showing as delinquency 's with other negative terms and a deletion for XX/XX/XXXX. This statement was shared with me on also XX/XX/XXXX. All of this disturbing behavior 's to me as a consumer is deeply disturbing and of course deeply troubling knowing that JP Morgan Chase Bank, was blatantly being deceptive in all their collective approach to cause nothing but intentional malicious acts, and in further a deliberate huge disservice in an unjustifiable approach in the business marketplace to me as a consumer, and perhaps to many other consumers as well. This needs to be immediately halted by all body of government that regulates and oversees JP Morgan Chase Bank, and in further it deliberately warrants swift actions of justices by the CFPB, FTC, and all state attorney generals for the nefarious actions by JP Morgan Chase Bank, and company. Please note : I have also made numerous contacts to JP Morgan Chase Bank Executive Office, to  give them the opportunity to remedy their troubling and intentional dishonesty 's in a fair way, and they have yet to reach out to me, or taken any actions to resolve the issues surrounding the matters, in general. And I have also updated a validation correspondence of faxed documents to XXXX etc.

Company response to consumer: Closed with explanation