Consumer complaint received 2025-04-27 00:00:00
Product: Payday loan, title loan, personal loan, or advance loan — Installment loan
Issue: Improper use of your report — Reporting company used your report improperly
Company: Central Portfolio Control Inc.
State: MO

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  XXXX, Missouri XXXX XXXX XXXX XX/XX/XXXX Consumer Financial Protection Bureau ( CFPB ) XXXX XXXX XXXX XXXX XXXX, XXXX XXXX Dispute of Inaccurate and Unlawful Credit Reporting Central Portfolio Control Account Dear XXXX XXXX I am writing to formally dispute the inaccurate and unlawful information being reported regarding the Central Portfolio Control account ( Account Number : [ XXXX XXXX XXXX XXXX XXXX  ] ) that is currently listed on my credit file. 

I request your immediate intervention to ensure the removal of this information from my credit report, as it is in violation of multiple federal and state statutes, as detailed below : UCC 9-507 - Unlawful Sharing of Private Information : The Uniform Commercial Code ( UCC ) prohibits the unlawful sharing of consumer information without the proper authorization from the consumer. To date, I have not consented to, nor authorized, the reporting of this account to any credit reporting agencies. As such, the continued presence of this information on my credit report is in direct violation of UCC 9-507.

UCC 9-518 - Unlawful Re-Aging of Accounts : UCC 9-518 prohibits the improper re-aging of accounts, which can mislead consumers regarding the actual age of a debt. The account in question was reported with an open date of XX/XX/XXXX, yet the update date on the report is listed as XX/XX/XXXX. This discrepancy violates the proper reporting of the account 's timeline and constitutes an unlawful re-aging of this debt. 
Fair Credit Reporting Act ( FCRA ) Violations : 15 U.S.C. 1681i Duty to Investigate and Correct Inaccuracies : Under the Fair Credit Reporting Act ( FCRA ), I am entitled to dispute inaccuracies in my credit report, and the credit reporting agencies are obligated to investigate and correct these errors. I have submitted a dispute regarding this account and provided supporting evidence of the inaccuracy, yet the erroneous information remains. The failure to correct or remove this information within the 30-day statutory period constitutes a violation of 15 U.S.C. 1681i.

15 U.S.C. 1681e ( b ) Duty to Ensure Accuracy : The FCRA requires that credit reporting agencies ensure the maximum possible accuracy of the information contained in consumer credit reports. The inaccurate reporting of this account violates 15 U.S.C. 1681e ( b ), which mandates that XXXX  ( and other credit reporting agencies ) ensure the accuracy and integrity of the data they report.

The account in question was originally reported by Central Portfolio Control, located at XXXX XXXX  XXXX XXXX XXXX XXXX XXXX, XXXX, MN XXXX, with the phone number ( XXXX ) XXXX. I believe that this account has been inaccurately reported or unlawfully updated, in violation of the aforementioned provisions. 

As the information reported is erroneous, I request that you initiate an investigation into this matter and remove all inaccurate and incomplete information from my credit report, including but not limited to the incorrect account status, balance, and update date. If the information is not corrected or removed within the 30-day investigation period stipulated by the FCRA, I will seek further legal action, including filing complaints with the Consumer Financial Protection Bureau ( CFPB ) and pursuing any other legal remedies available to me.

Please provide written confirmation that the necessary corrections have been made and that the inaccurate account information has been removed from my credit report. 

Thank you for your prompt attention to this matter. 

Sincerely, XXXX XXXX XXXX XXXX

Company response to consumer: Closed with explanation