Consumer complaint received 2024-10-10 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: IN

Complaint narrative:
On XX/XX/XXXX I sent a letter to the US Bankruptcy Court XXXX XXXX XXXXXXXX XXXX XXXX  ) in which I explained that I had been disputing a XXXX XXXX  bankruptcy that was listed out of there courtroom in XXXX, IN. I explained that TransUnion stated that this information listed on my report was verified by the courts and I kindly asked what there procedure or policy was on how they verify bankruptcys w/credit bureaus Trans UnionXXXX XXXX XXXX XXXX On XX/XX/XXXX I received the letter back from the US Northern Bankruptcy courts ( see attached letter ) in which it stated that under the Fair Credit Reporting Act federal and state laws prohibit them from giving any advice nor verifying anything that is reported on ones credit report. So I immediately sent out a letter to Trans Union on XX/XX/XXXX ( see attached letter ) in which I clearly stated to them that the information you said that was verified by the US Northern Bankruptcy court was either made in error or was clearly just a plain out lie because as you will see in the letter I attached ( to Trans Union From US Northern Bankruptcy Court ) it clearly states that fed and state laws prohibit them from verifying and information about ones bankruptcy nor do they have any control over how trans union verifies this information. So that would mean that Trans Union lied when they stated that the information was verified by the US Northern Bankruptcy court which would then mean that the information is inaccurate and has violated my Fair credit reporting act rights and that it should be removed immediately. Well fast forward here we are into XXXXXXXX XXXX XXXX and I am still fighting this matter with Trans Union XXXX XXXX XXXX because they either have me mistaken w/someone elses info or plain out have just made a mistake and will not erase this from my credit report. I have attached a letter from XXXX XXXX dated XXXX XXXX XXXXXX/XX/year> in which it clearly shows that the disputed information XXXX XXXX XXXX Bankruptcy ) was NOT verifiable and that it has since been removed yet however Trans Union will NOT remove this bankruptcy from my credit report which I have been fighting for almost a year now. They are falsely listing something under my name and in violation of the 611B fair credit reporting act which they have violated my rights and plain out lied about the fact that the courts verified the bankruptcy. I hope that after filing this complaint that the CFPB will help me to get this XXXX XXXX  bankruptcy that is NOT MINE off of my credit report so I can finally purchase a home for me and my children because this whole matter has done nothing but cause me so many issues for no reason at all. TRANS UNION is the ONLY credit bureau that shows this listed not XXXX or XXXX only Trans Union. Please help me in getting this false information removed off my report. Thank you Sincerely, XXXX XXXX See attached files w/letters I sent to these companies. 

NEW ATTACHMENTS Copy of the page of my XXXX XXXX report showing that there are NO Bankruptcys listed on my name!!! I want the bankruptcy you have listed removed off my name! I never filed a XXXX XXXX BANKRUPTCY!! Ever!!!!

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief