Consumer complaint received 2025-06-10 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account status incorrect
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: MS

Complaint narrative:
Already shared with XXXX XXXX XXXXXXXX After sharing with you, were forwarding to .ATTORNEY GENERALS OFFICE Im attempting to make upgrades to my home.

Ive repeatedly disputed this account on my credit report. 
Im XXXX XXXX XXXX. A young man attempted to sell me an alarm system from XXXX XXXX XXXX. He started by reporting false income. He took a check for almost {$30.00}, made out to no one. 
He came back to install system. 
I asked where was the paperwork. 
He said hed have to bring it back. 
I told him to take it back, because without paperwork, I didnt want it. 

He then said he would have to come back & get it. 
I called him several times to come back to get it. 
I eventually got a statement from XXXX XXXX XXXXXXXX XXXX XXXX who I NEVER spoke with. 

I then went to my bank of almost 40 years & had them to cancel everything & they did immediately. 

My only daughter, immediately contacted this company asking questions. 

She wanted to know. 
-what this was about, -how much was the security system -what was the interest rate -how much income was listed -and several other questions. 
No one had or gave her any answers. 

She finished with. 
-telling them to cancel whatever this was -confirmed that I told them immediately that I didnt want the security system & to take it back. 
-confirmed that I repeatedly called for them to come back to get it -asked them why would someone attempt to take advantage of a XXXXXXXX XXXX XXXX XXXX XXXX XXXX, by attempting to sell me a security system with a {$4000.00} price tag, that looked as if it was a {$290.00} or less unit that could have been purchased at XXXX. And has since incurred another {$220.00} charge. 

She continued sharing that -I didnt need to finance anything, because I have money in the bank -shes reaching out to the Attorney General & Consumer Financial Protection Bureau -we want my account removed from their database XXXXwe want them to cease sending me statements because Core knew I didnt want the system -they wouldnt give her or I the interest rate -both companies attempted to take advantage of a XXXX XXXX XXXX vulnerable adult widow. 



This has also been submitted to the BBB & CFPB. 
This BUREAU & AGENCY ASKED WHAT WOULD BE THE RESOLUTION.

THE INITIAL RESOLUTION IS TO MAKE SURE THAT THIS ACCOUNT IS REMOVED FROM ALL CREDIT REPORTING AGENCIES..

AS IT HAS NEGATIVELY AFFECTED MY CREDIT SCORE & MY QUALITY OF LIFE Cancel the fraudulent account. 
Make sure theres a XXXX balance on this account. 
Pick up the equipment that the XXXX XXXX was told to take back with him when he showed up without paperwork and left without any type of agreement. 

Ive always paid my bills, and always paid them on time. 

Taking advantage of anyone in this manner is definitely unethical. 
Taking advantage of a XXXX XXXX XXXX vulnerable adult widow is damaging & despicable. 

There HAS to be severe consequences for those using these type of practices. 

The next place this information will be shared is to the Attorney General.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief