Consumer complaint received 2024-03-11 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Difficulty submitting a dispute or getting information about a dispute over the phone
Company: LCI Acquisition Inc.
State: NC

Complaint narrative:
LCI is reporting to XXXX a Bankruptcy on my credit report. I have disputed the bankruptcy accuracy a few times and even requested XXXX to provide me with the method of verification of the dispute which XXXX has completely ignored several times, reissued a 30 day investigation and came back with the same verified results. Specifically even through the CFPB LCI should had received no less than 5 disputes in XXXX from XXXX in reference to my disagreement with the accuracy of the Bankruptcy they are reporting. I sent LCI an email on XX/XX/XXXX attempting to initiate a dispute and also find out their method of verification, in which LCI responded they are a data furnisher and I should contact XXXX, I will attach a copy of the response. That prompted me to send them a formal letter of a dispute on XX/XX/XXXX and i added the mail tracker to track when it has been read and as of today XX/XX/XXXX at XXXX XXXX the email still has not been opened. Even as a data frunisher the FCRA States : Furnisher 's Duty to Provide Accurate Information ( Section 623 ) : The FCRA places responsibilities on entities that provide information to CRAs ( data furnishers ) to ensure the accuracy of the information they report. If a consumer disputes information with a CRA, the CRA must notify the data furnisher of the dispute, and the furnisher is then obligated to investigate and report back to the CRA. 

LCI, has violated the Fair Credit Reporting Act ( FCRA ) by not initiating a dispute when requested and supplying inaccurate information to XXXX, you may want to consider the following relevant sections of the FCRA : Section 623 ( a ) ( 1 ) ( A ) - Duty of Furnishers to Provide Accurate Information : This section imposes a general duty on data furnishers to provide accurate information to consumer reporting agencies ( CRAs ). If inaccurate information is being reported, it may be a violation of this duty.

Section 623 ( a ) ( 3 ) - Duty to Provide Notice of Dispute : Data furnishers have a duty to investigate disputes received directly from consumers. If you have directly disputed the information with LCI and they have not initiated an investigation, it could be a violation of this section.

Section 623 ( b ) - Duties of Furnishers Upon Notice of Dispute : Subsection ( b ) ( 1 ) states that, upon receiving notice of a dispute from a consumer reporting agency ( CRA ), the furnisher must conduct an investigation and review all relevant information provided by the CRA. If LCI fails to investigate and correct inaccuracies reported to XXXX, it may be a violation of this section.

Section 623 ( b ) ( 2 ) - Results of Reinvestigation : After completing the investigation, the furnisher is required to report the results to the CRA. If LCI fails to provide accurate information during the reinvestigation process, it may be a violation of this section.

Section 623 ( b ) ( 3 ) - Resolving Disputes : This section requires data furnishers to modify, delete, or permanently block the reporting of information found to be inaccurate, incomplete, or unverifiable. If LCI fails to take appropriate corrective actions after a dispute, it may be a violation of this section.

It's important to note that data furnishers have a responsibility to report accurate and up-to-date information to CRAs. If a consumer disputes the accuracy of bankruptcy information on their credit report, the credit reporting agency must conduct an investigation under the Fair Credit Reporting Act ( FCRA ). During this investigation, the data furnisher is required to provide accurate information to support the reporting of the bankruptcy. 

I have a letter from the courts stating they have not verified any bankruptcy information with or for a credit reporting agency and the courts. So if there is an address reported on my credit report that should not be there and that is what LCI is verifying that this erroneous address is the same one on the credit profile, that is not enough information to place an account or a public record on anyone 's credit report. How is LCI Verifying that this bankruptcy belong to XXXX XXXX

Company response to consumer: Closed with explanation