Consumer complaint received 2025-02-05 00:00:00
Product: Mortgage — Conventional home mortgage
Issue: Struggling to pay mortgage — Foreclosure
Company: Shellpoint Partners, LLC
State: NY

Complaint narrative:
-- -- -- -- -- Forwarded message -- -- -- -- - From : XXXX XXXX XXXX Date : XXXX, XX/XX/XXXX at XXXX Subject : Fwd : Mortgage fraud/criminal update- XXXX XXXX  : Index XXXX : for XXXX XXXX To : XXXX, XXXX XXXX XXXX ( XXXX  ) XXXX, XXXX XXXX Dear Friends, Good morning. 

Our property was seized on Monday and I was told by police dispatch in XXXX that I could not go in the house to get my belongings. 
You wrote : " The Registry of Deeds is just a recording agency and can not give you any advice regarding this. We suggest reaching out to an attorney, or the attorney that handled your closing ''. 
The attorney that handled the closing, XXXX XXXX, participated in the fraudulent XXXX loan 3 years later, where my name was added to a mortgage without my signature or knowledge until recently. 



In your view, should I hire attorney XXXX XXXX for forecclosure defense, given mortgage fraud which I reported to the court in XXXX? Some evidence is attached. 
Or do you have other suggestions? 

As a reminder, details are below : RE : XXXX XXXX XXXX, XXXX, MA, XXXX and the matter pertains to Index XXXX in XXXX, XXXX well. 
Details : My signature was forged in XXXX on a refinance with XXXX, by original XXXX note holder XXXX XXXX and notary XXXX XXXX in XXXX, MA. I just discovered the evidence. 
XXXX and US Bank plan to sell my house at auction tomorrow ( XX/XX/XXXX ). 
I asked for a 60 day stay to work with my attorney on this, but the lender and their attorney XXXXXXXX XXXX XXXXXXXX have refused. I have attempted to work with them since XXXX. I obtained a court order for authorization to gain access to the mortgage with US Bank, because US Bank stated that I was " not on the mortgage '' and they could not communicate with me. 
I was given a false and exorbitant pay off figure to stop the foreclosure by XXXX XXXX  XXXX, according to my attorney. 
XXXX 's original mortgage was also defective and missing from attorney XXXX XXXX 's files. 
I am not on the note, but I am on the title and deed. 

What should I do, as the property was seized on XXXX. 

Regards, XXXX XXXX. 



p.s. Contacted the XXXX XXXX of DOJ. 
I also called the XXXX DOJ and they said I could talk with the FBI about this XXXX for XXXX XXXX XXXX XXXX https : XXXX  on XX/XX/XXXX On Thu, XX/XX/XXXX at XXXX XXXX, XXXX ( ROD ) XXXX wrote : Hi XXXX, There is a DOJ division in XXXX you can contact, which is XXXX and the XXXX division is XXXX. 



I hope this helps XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX of Deeds XXXX XXXX XXXX XXXX XXXX XXXX, MA XXXX ( XXXX ) XXXX XXXX XXXX XXXX From : XXXX XXXX XXXX Sent : Thursday, XX/XX/XXXX XXXX AM To : XXXX, XXXX ( ROD XXXX XXXX Subject : Re : Mortgage fraud- AIM loan : Index XXXX : for XXXX XXXX XXXX morning, XXXX. Thank you very much. 

My attorney told me to bring the deed to the auction, so this is helpful. 



The mortgage was not executed properly and I am not on the note. 

I asked for a 60 day stay to work with my attorney on this, but the lender would not permit the stay. 

Another attorney advised me to send this information to the DOJ. Do you happen to have their contact information? 



All the best, XXXX XXXX Thu, XX/XX/XXXX at XXXX XXXX, XXXX XXXX ROD ) XXXX wrote : Good Morning XXXX, The Registry of Deeds is just a recording agency and can not give you any advice regarding this. We suggest reaching out to an attorney, or the attorney that handled your closing. In addition, possibly reach out to the lender that is doing the foreclosure. I have attached a copy of the Deed on record and the Mortgage that appears to be the Mortgage you are referring to. 



XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX of Deeds XXXX XXXX XXXX XXXX XXXX XXXX, MA XXXX ( XXXX ) XXXX XXXX XXXX XXXX From : XXXX XXXX XXXX Sent : Wednesday, XX/XX/XXXX XXXX PM To : XXXX XXXX Subject : XXXX : Mortgage fraud- AIM loan : Index XXXX : for Judge XXXX Re : XXXX XXXX XXXX XXXX XXXX, MA XXXX XXXX. 



Please advise. 



An auction is scheduled for XX/XX/XXXX. 

I am not on the mortgage or note. 

I am on the deed and title. 





From : XXXX XXXX XXXX Date : XX/XX/XXXX at XXXX XXXX To : XXXX XXXX And XXXX XXXX Subject : XXXX : Mortgage fraud- AIM loan : Index XXXX : for XXXX XXXX Sent from my XXXX Begin XXXX message : From : XXXX XXXX XXXX Date XXXX XX/XX/XXXX at XXXX MDT To : XXXX XXXX And XXXX XXXX Subject : Mortgage XXXX XXXX XXXX XXXX morning, XXXX. 

Please see the emails below. Just discovered that my name was on an XXXX loan/refinance, without my knowledge or signature, as of XXXX. 
Are you, XXXX XXXX and the court aware of this? 
We thought that XXXX and US Bank were foreclosing. This explains why my XXXX XXXX has been going down. 


There are additional exhibits. 

Regards, XXXX Sent from my XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation