Consumer complaint received 2025-03-10 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: GA

Complaint narrative:
I am filling a complaint against EXPERIAN XXXX XXXX ending XXXX TRANSUNION, EQUIFAX for failing to properly investigate my disputes regarding inaccuracies in my credit report and due to a violation of my rights. They consistently respond stating the account is accurate, without providing any evidence of a thorough investigation. 


I understand that a company can use my signature and turn it into a XXXX. Once made a XXXX, My signature can become a negotiable instrument ( which can be traded on ). 

My signature is a promissory note It is illegal for a bank to loan its credit. 
The companies/banks listed below have created debt, which I have no federal obligation to. 

Everything is Prepaid with Account XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX These accounts are inaccurate. 

They have not provided the WRITTEN document stating they have permission to furnish my data on my report as they are Third Parties. 

According to the Fair Credit Reporting Act ( FCRA ) Section XXXX. It is illegal to report without MY permission. 


According to : XXXX ) 15 USC 1681 Accuracy and fairness of credit reporting The XXXX makes the following findings : ( XXXX ) The banking system is dependent upon fair and accurate credit reporting. Inaccurate credit reports directly impair the efficiency of the banking system, and unfair credit reporting methods undermine the public confidence which is essential to the continued functioning of the banking system. 
( XXXX ) An elaborate mechanism has been developed for investigating and evaluating the credit worthiness, credit standing, credit capacity, character, and general reputation of consumers. 
( XXXX ) Consumer reporting agencies have assumed a vital role in assembling and evaluating consumer credit and other information on consumers. 
( XXXX ) There is a need to insure that consumer reporting agencies exercise their grave responsibilities with fairness, impartiality, and a respect for the consumers right to privacy. 
( XXXX ) Reasonable procedures It is the purpose of this subchapter to require that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit, personnel, insurance, and other information in a manner which is fair and equitable to the consumer, with regard to the confidentiality, accuracy, relevancy, and proper utilization of such information in accordance with the requirements of this subchapter. 

XXXX  ) 15 USC 1692- ( XXXX  ) Abusive practices There is abundant evidence of the use of abusive, deceptive, and unfair debt collection practices by many debt collectors. Abusive debt collection practices contribute to the number of personal bankruptcies, to marital instability, to the loss of jobs, and to invasions of individual privacy. 

( XXXX  ) Inadequacy of laws Existing laws and procedures for redressing these injuries are inadequate to protect consumers. 

( XXXX  ) Available non-abusive collection methods Means other than misrepresentation or other abusive debt collection practices are available for the effective collection of debts. 

( XXXX  ) Interstate commerce Abusive debt collection practices are carried on to a substantial extent in interstate commerce and through means and instrumentalities of such commerce. Even where abusive debt collection practices are purely intrastate in character, they nevertheless directly affect interstate commerce. 
( XXXX ) Purposes It is the purpose of this subchapter to eliminate abusive debt collection practices by debt collectors, to insure that those debt collectors who refrain from using abusive debt collection practices are not competitively disadvantaged, and to promote consistent State action to protect consumers against debt collection abuses. 
( It is illegal to collect on a debt that has already been paid for... ) XXXX  ) 15 USC 6802 ( XXXX  ) ( XXXX ) ( XXXX  ) XXXX XXXX XXXX ( XXXX  ) Definition : This provision relates to the disclosure of nonpublic personal information by financial institutions. It specifically allows financial institutions to share nonpublic personal information about a consumer with non-affiliated third parties only if : The financial institution provides the consumer with an opt-out notice, giving them the choice to prevent such sharing. 
The consumer is given a reasonable period to opt out of the information-sharing before the institution proceeds with the disclosure. 

XXXX  ) 18 U.S.C. 1028 ( XXXX  ) - Identity Theft and Fraud Definition : This section criminalizes the use, possession, or transfer of unauthorized identification with the intent to commit any fraudulent activity. It specifically covers identity theft, where a persons personal identifying information ( like Social Security numbers, credit card numbers, etc. ) is used to commit fraud or other criminal activities. 

XXXX ) 15 USC 1662 - Truth in Lending Act ( TILA ) Definition : This section of the Truth in Lending Act ( TILA ) prohibits creditors from engaging in unfair or deceptive practices. It focuses on requiring lenders to disclose the true cost of borrowing to consumers, including interest rates, fees, and other terms associated with the credit. It aims to prevent creditors from misleading consumers about the terms of credit agreements. 

XXXX  ) UCCC XXXX ( XXXX ) - Uniform Consumer Credit Code ( UCCC ) Definition : Under the Uniform Consumer Credit Code ( UCCC ), this provision mandates that lenders provide clear and accurate loan documentation to the borrower. This includes the clear disclosure of the loan 's terms, such as interest rates, repayment schedules, and any associated fees, so that the borrower fully understands their financial obligations. 
Purpose : To ensure that borrowers are well-informed and understand the terms of the loan they are entering into, promoting transparency and fairness in lending practices. 
Specifically : The financing of an automobile by a bank was not a consumer loan transaction where the bank was the only assignee of the automobile sales contract, and therefore acted illegally and taking Security in addition to the purchased automobile ( XXXX XXXXXXXX XXXX XXXX XXXX XXXXXXXX ( XXXX ) XXXX XXXX XXXXXXXX XXXX XXXX XXXXXXXX. ) XXXX ) 15 USC 1692C According to this law they have violated of my rights by XXXX communications XXXX  ) According to the definition of Promissory Note- A promissory note, sometimes referred to as a note payable, is a legal instrument ( more particularly, a financing instrument and a debt instrument ), in which XXXX party ( the maker or issuer ) promises in writing to pay a determinate sum of money to the other ( the payee ). 

The applications would be considered a promissory note because it can be deposited or transferred to a XXXX  party. 

I ) XXXX, XXXX, and Experian XXXX also contravene the Consumer Financial Protection Act ( XXXX ), XXXX XXXX XXXX ( XXXX  ) ( XXXX ) ( XXXX  ) - ( XXXX  ) as highlighted in the CFPB 's recent administrative proceeding ( File No. XXXX ) against them for similar violation My rights are in clear violation. 

This breach violates our contracts and renders it null and void. 

I requested that they cancel, discharge, and remove all debt as I have no federal obligation to this debt. Furthermore I request the loans return any illegally obtained monies with XXXX and XXXX XXXX. 

Experian, TransUnion, and Equifax have denied to follow up with the investigation. CFPB has filed a lawsuit against the company ( Experian ). They alleged the company of accepting unreliable information and failure to notify consumer dispute results. This aligns with my situation! Equifax, TransUnion, and Experian have not attempted to remove, nor correct any information. Specifically applies to late payments, profit-write off/loss, charge offs, and closed accounts with debt created from the companies alone.. I have no knowledge of these accounts with debt because I understand it is already paid for. This is preventing me from being able to purchase a home, so I asked that they be removed immediately. I request that the CFPB take action to ensure Experian, TransUnion, and Equifax complies with federal law and provides consumers with the necessary proof of investigation.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation