Consumer complaint received 2024-07-25 00:00:00
Product: Debt collection — Rental debt
Issue: Written notification about debt — Didn't receive notice of right to dispute
Company: Property Receivables, Corp
State: CA

Complaint narrative:
XXXX XXXX. In XX/XX/year> I was alerted on XXXX XXXX that there was a collection on my account for {$4500.00}. I attempted to find more information. I was unsuccessful. I was not provided with or given any contact information on the collections. 
XXXX. On XX/XX/year> @ XXXX XXXX  I was contacted for the XXXX time by XXXX XXXX by XXXX @ XXXX. The call was recorded and lasted XXXX minutes. I asked what names were in the collection. It appears that my co-tendent on the XXXX XXXX XXXX was not on the collections. I asked why I wasnt contacted before collections hit my credit. I provided all my contact information ( address, email, and phone number ) to send me the official notice. Throughout the call, I was bullied and pressured to pay 60 % of the collections. They promised I would have my name removed and would add XXXX later. I was given my account information for their website - Account XXXX. When I viewed the account on their website it contained none of my information, not even my name. It only contained the apartment name and balance due. At the end of the call, I told them no I would not pay, and we would connect later that afternoon or the next morning. 
XXXX. On XX/XX/year>, XXXX texted me from XXXX requesting me to call her asap XXXX. On XX/XX/year> @ XXXX XXXX  I received a missed call on my cell phone from XXXX from another person from XXXX Receivables. 
XXXX. On XX/XX/year>, the same person from XXXX called my work number, I told them this was harassment and never to call this number again and that I already had an appointment with XXXX. 
XXXX. On XX/XX/XXXX @ XXXX XXXX  I attempted contact to reach XXXX 3 times, I ended up calling XXXX and spoke to XXXX XXXX who directed my call. 
a. I requested the validation notice XXXX mentioned she didnt know what that was b. I requested the collections removed since I was never given the proper notification. 
c. I have a copy of the documentation from the apartment complex stating my forwarding address. I also provided copies to the apartment complex of all payments I made to XXXX 's apartment and roommate for rent. The apartment complex confirmed receipts of my payments to their ledger and provided me with a copy. 
d. The collection agency informed me that XXXX XXXX XXXX not yet added to the collections- which makes the collection inaccurate. Both XXXX and I signed the lease.

e. Collection agency told me they had a promotion for me, that If I pay 60 % of the collections it will be removed from my collections. I requested this in writing, and I was denied this request and told they do not do that. 
f. I was told that my information would be reflected on the website under account XXXX as of XX/XX/year>, it still does not appear. 
g. I was promised that XXXX Receivables should mail and email the validation notice. I have yet to receive it. 
XXXX. I have not heard from this company again and have not been able to dispute the collections

Company response to consumer: Closed with explanation