Consumer complaint received 2024-12-25 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Credit inquiries on your report that you don't recognize
Company: Experian Information Solutions Inc.
State: GA

Complaint narrative:
Subject : Complaint Regarding Unauthorized Inquiries on Credit Reports To Whom It May Concern : I am filing this complaint against XXXX, Experian, and XXXX regarding unauthorized inquiries on my credit reports that I have repeatedly attempted to address without resolution. I believe these unauthorized inquiries may be connected to a data breach in which my personal information was exposed. I filed an FTC Identity Theft Report ( Report XXXX : XXXX ) to document this breach. 

Background : Upon reviewing my credit reports, I noticed several inquiries that I did not authorize. These inquiries have negatively impacted my credit score and financial standing. I have sent dispute letters to the credit bureaus, outlining the specific unauthorized inquiries and requesting their prompt removal. However, my attempts to resolve this issue through phone calls have been unsuccessful, as I was unable to get a representative on the phone. 

Details of Unauthorized Inquiries XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Experian : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  Actions Taken : XXXX. Sent dispute letters to XXXX, Experian, and XXXX requesting the removal of unauthorized inquiries. 
XXXX. Filed an FTC Identity Theft Report ( Report XXXX : XXXX ) due to the exposure of my personal information in a data leak. 
XXXX. Attempted multiple phone calls to the credit bureaus but was unable to reach a representative. 

Resolution Sought : I request that the CFPB investigate this matter and ensure that XXXX, Experian, and XXXX take the following actions : 1. Remove all unauthorized inquiries listed above from my credit reports.

2. Implement measures to prevent further unauthorized access to my credit information.

3. Provide confirmation in writing once the inquiries have been removed.

I appreciate your attention to this matter and look forward to a resolution that restores the accuracy and integrity of my credit reports. 

**Sincerely, ** XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX GA XXXX Email : XXXX -- -

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation