Consumer complaint received 2024-09-10 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Experian Information Solutions Inc.
State: FL

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Re : Account Ending in XXXX Account Identifier : XXXX Dear XXXX XXXX Credit Bureau Unit, I am writing in response to your letter regarding the credit bureau reporting of my XXXX XXXX account referenced above. Upon reviewing the information provided, I would like to address significant issues in accordance with my rights under 15 U.S. Code 1681i.

Notice of Dispute Requirements Under 15 U.S. Code 1681i, particularly subsection ( a ) ( 2 ), the consumer reporting agency ( CRA ) must notify the furnisher of information ( XXXX XXXX ) of any dispute within five business days. This notice must include all relevant information about the dispute. 

It appears that either XXXX XXXX failed to notify the credit reporting agencies about my dispute in a timely manner, or the CRAs have not informed me that my account was marked as in dispute. This violates the Fair Credit Reporting Act ( FCRA ). I request written confirmation of whether XXXX XXXX properly informed the credit bureaus about the dispute, as I have not received notice from them as required. 

Lack of Evidence of Alleged Late Payments Additionally, your investigation appears to lack the thoroughness required by law. I have not been provided with solid evidence substantiating the alleged late payments. As such, I am requesting that you either supply documented proof that the alleged payments were late, or remove the disputed information from my credit report immediately.

Statements are not sufficient evidence to Validate alleged late payments on a credit card Tila nor Fcra law states that Arbitration and Fees Should XXXX XXXX fail to resolve this dispute in accordance with the FCRA, I am prepared to move forward with arbitration. Please be aware that under the XXXX XXXX XXXX XXXX and the rules of most arbitration providers ( such as XXXX or XXXX ), the company is generally responsible for covering a significant portion, if not all, of the arbitration costs, including : XXXX. XXXX XXXX Fees : Ranging from {$950.00} to {$1500.00}, depending on the arbitration provider and the nature of the claim. 
XXXX. Hearing Fees : Typically between {$1000.00} to {$2500.00} per day, depending on the complexity of the case. 
XXXX. Administrative Fees : Arbitration administration fees can vary but often range from {$750.00} to {$2000.00}, which will be borne by XXXX XXXX in consumer disputes. 
4. Attorneys Fees : Under the FCRA, if the dispute goes in my favor, I may also be entitled to reasonable attorneys fees and other litigation costs. 
XXXX. Damages : Should this dispute go to arbitration, XXXX XXXX and the credit reporting agencies may be held responsible for any actual damages, statutory damages ( up to {$1000.00} per violation under the FCRA ), and punitive damages. 

Next Steps If these issues are not rectified promptly, I will initiate arbitration, and XXXX XXXX will be liable for the fees listed above in accordance with applicable arbitration rules. Please take this opportunity to resolve the matter and instruct the credit bureaus to remove the inaccurate information from my report. 

I expect a prompt response, including either the removal of the disputed information or a thorough explanation with supporting documentation proving the legitimacy of the negative reporting. Failure to do so will result in escalation to arbitration. 

Sincerely, XXXX XXXX Account Ending in XXXX This version now includes the potential financial implications XXXX XXXX and credit reporting agencies may face if they do not resolve the dispute before arbitration.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation