Consumer complaint received 2024-05-25 00:00:00
Product: Checking or savings account — Checking account
Issue: Closing an account — Company closed your account
Company: JPMORGAN CHASE & CO.
State: HI

Complaint narrative:
Hello, My name is XXXX XXXX On XX/XX/XXXX, at about XXXX XXXX., I went to my bank chase at XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX, to request a money transfer. I made the transaction on my phone and then received an email stating that the money transfer transaction had been rejected. 

I then continued to ask the branch manager, XXXX XXXX, to transfer money directly for me from the transaction counter, but the manager refused to transfer the money for me. Then I asked the manager to let me withdraw cash, but the manager said there was not enough money at the counter and found every reason not to let me withdraw cash. And then the manager said I should use the XXXX to withdraw cash. 

And I made a transaction at the XXXX to withdraw cash, but after I withdrew {$2000.00} at the XXXX, I received a notice from Chase Bank that my account would be closed.

At the time they closed my bank account, my balance was {$18000.00} I then called Chase and asked to know why they wanted to close my account, but Chase Bank didn't tell me why ; they just said they would close my account and would send me a check later.

I requested that they not close my account and carry out all transactions in the account according to my request, but they did not listen and deliberately violated the banking financial laws. 

They didn't let me withdraw cash or do any transactions and forced me to close my account for no reason, so they intentionally kept my money in their bank. They have violated the banking system laws, and I request that their banks be closed so that they will no longer continue to do wrong things to customers. 

This is a financial crime ; they try to stop me from doing my business and try to hold my money in their bank. This is very dangerous for customers when they deposit money in this bank and do business with this bank. They can steal money from customers by closing their bank accounts with no reason like this. As a result, I lost my business. 

From this financial fraud crime, I lost my business work because I could not transfer my money to do my jobs, and as a result, I lost my business. I couldn't work just because of this financial fraud from this bank. 

They are the banking institution ; they work in the banking financial sector ; they must ensure the bank 's financial security rules ; they can not intentionally violate the law, violate professional ethics, or intentionally violate customers ' money in such an illegal way. 

This is a financial crime, and we must close this bank to set an example for other banks to not commit such a crime again. 

I demand that Chase Bank owners be held accountable for all the misconduct of their employees. We work in the fields of finance and banking ; we are not allowed to violate customers ' personal property or close customers ' accounts in an unreasonable way. 

Knowing the law and breaking the law is a crime of intentionally breaking the law and can not be forgiven. And must be arrested and imprisoned immediately at the time of committing a financial crime at a bank like this. 

XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I requested the office of the comptroller of the currency, the Federal Reserve consumer help, the consumer financial protection bureau, and the XXXX XXXX XXXX  take action to jail any person who committed this crime at the bank like this or any other bank with similar misconduct. 

I will call the police when I find out about a financial crime like this, and they must do their job to take the criminal team to jail immediately at the time they committed the crime. especially because they are working at the bank. 

Thank you so much for your assistance. 

XXXX XXXX, XXXX. 
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX

Company response to consumer: Closed with explanation