Consumer complaint received 2017-10-31 00:00:00
Product: Mortgage — Conventional home mortgage
Issue: Struggling to pay mortgage — 
Company: Statebridge Company
State: GA

Complaint narrative:
In XXXX I purchased a deed for the property I was living in, and filed it with the state. I put down a deposit and I was given a contract for what I thought was alternative method of home ownership. The home was sold as is, with no HVAC unit in the property, major roof damage, and sub grade plumbing. Since I am XXXX  XXXX I thought this was my only option to own a home. I remained in the property until XXXX, paying my mortgage. As with most mortgages, my mortgage was sold three different times. The final Company was STATEBRIDGE COMPANY, LLC. By sheer luck a letter was sent to my home stating that a tax lien would be executed in XXXX XXXX because of non-payment of taxes. I could not understand why that was the case when I have been paying my mortgage as agreed. I contacted the state and asked them why they sent a letter to this address to an unknown company name when I in fact was the owner. The state informed me that they did not see my name associated with this property. They also asked me how long I have been living there. I informed them that I purchased the house in XXXX and was asked to provide a copy of the contract that I had. I complied with that request and was informed that I was not listed anywhere on the property and all I had was a security deed for a loan, and it did not mean I own the home. 

I 've then contacted STATEBRIDGE COMPANY, LLC to find out their response to this information and have yet to receive a phone call back. I did a XXXX search and discovered a CLASS ACTION law suit and numerous complaints about this company and thier illegal business practices. 

I have been getting harassing letters indicating that they were going to foreclose on this property. How can they foreclose on the property when I do n't own it? I have an been an unknowing " renter '' for the past 6 years! To add insult to injury and I have been on a massive repayment plan for the last year. I fell behind three months in XXXX due to a XXXX, and they agreed to a repayment plan. Which more than double my mortgage. I tried to get them to work with me because I only have XXXX income, but they refused. I have now lost the place that I lived in for the last six years They padlock the property with my belongings in it, and placed a sign on the door. They have told me I must surrender the property. Their interest have peeked now that property values have increased due to the library being built down the street from the house, and the 10 minute travel time to the airport. In addition to that they have reported me to all three credit bureau 's as having a mortgage. And have reported me as late on mortgage payments. This of course ruins your credit and your options to secure a loan or get financing from anyone else. I feel like they have tried to take advantage of a XXXX person. Since I do n't own the home there was no recourse but to move out. But to have to continue to pay to an " investor '' while I struggle to make ends meet is just wrong! Is n't this how we ended up in the last housing crisis that almost took down this country? Is there someone out there who can help protect XXXX persons and protect them from predatory companies like this?

Company response to consumer: Closed with explanation