Consumer complaint received 2025-04-14 00:00:00
Product: Debt or credit management — Debt settlement
Issue: Confusing or missing disclosures — 
Company: OneMain Finance Corporation
State: GA

Complaint narrative:
REBUTTAL TO FOURSGIGHT CAPITALS RESPONSE Date : XX/XX/XXXX To : Consumer Financial Protection Bureau / Foursight Capital Dear CFPB Representative and Foursight Capital, I am writing to rebut the response dated XX/XX/XXXX, provided by Foursight Capital regarding my complaint. Several claims made by Foursight Capital are either misleading or omit critical context and raise concerns of non-compliance with applicable consumer protection laws. 

1. Income Misrepresentation and Re-underwriting Without Notice Foursight states that my application listed {$24000.00} in income, and they re-underwrote my credit based on a lower verified amount. However : Under the Equal Credit Opportunity Act ( ECOA ) ( 15 U.S.C. 1691 ), creditors are required to provide adverse action notices when terms of a credit application are materially changed due to information such as lower income. 

I was never informed in writing that my loan terms had changed due to this income discrepancy. 

Furthermore, I dispute the suggestion that I would report $ XXXX in income while simultaneously receiving XXXX XXXX. This may point to data input errors on the part of the dealership or Foursights system. 

2. Interest Rate Adjustment as Courtesy The courtesy of returning my rate to XXXX XXXX suggests an acknowledgment of an issue. Under TILA ( 15 U.S.C. 1601 et seq. ), lenders must clearly and conspicuously disclose the APR and any changes to it prior to consummation of the loan. If I signed a contract based on XXXX XXXX, and that rate was later changed without disclosure and then retroactively corrected, this raises serious TILA compliance concerns. 

3. Optional Products Misrepresentation Foursight asserts that GAP, warranty, and key protection services were clearly disclosed as optional. However : FTC guidelines and CFPB enforcement actions have made clear that dealers can not bundle or obscure optional products in a way that misleads consumers. 

If these products were not properly explained or I was told they were required, this would constitute deceptive acts or practices, in violation of the FTC Act ( 15 U.S.C. 45 ). 

I request that Foursight provide recorded verbal disclosures or written opt-in forms showing my informed consent to these optional products. 

4. Down Payment Discrepancy Foursight distances itself from the down payment issue, saying XXXX XXXX handled it. However : As the assignee of the contract, Foursight inherits legal liability for errors or omissions made by the dealer ( assignor ) per Regulation Z, 12 CFR 1026.2 ( a ) ( 17 ). 

If I was misled about the down payment or if funds were not properly credited, Foursight may still bear responsibility under TILA and general contract law. 

5. Signature and Document Delivery Foursight claims I was provided all documents, but I dispute receiving some critical ones at the time of signing. I also question the authenticity of some signatures : I request a forensic review or verification of my signatures and documentation. 

Per 15 U.S.C. 1638, failure to provide required disclosures in a form the consumer can keep is a TILA violation. 

6. Refusal to Disclose Debt Purchase Details While Foursight is not required to disclose proprietary details, they are still responsible for ensuring that their business practices comply with federal and state laws. Consumers have the right to know how their loan was originated, transferred, and under what terms. 

Request for Relief In light of the above, I respectfully request the following : A full review and audit of my loan file, including dealer communications, signed disclosures, and underwriting notes. 

Refunds or credits for any unauthorized optional products or incorrect down payment handling. 

A clear, written explanation of how my income figure was input as {$24000.00} and who entered it. 

Confirmation that the final interest rate of XXXX XXXX is binding and that no retroactive interest charges will be assessed. 

Thank you for your attention to this matter. I am willing to cooperate fully in further investigation. 

Sincerely, XXXX XXXX XXXX

Company response to consumer: Closed with explanation