Consumer complaint received 2025-09-25 00:00:00
Product: Debt collection — Other debt
Issue: Attempts to collect debt not owed — Debt was result of identity theft
Company: U.S. BANCORP
State: NV

Complaint narrative:
XXXX rental car sent XXXX charges debit card charges through my bank the US Bank that we're not actually debit charges I don't know how they sent the man because I didn't have the money for them a debit card would never have cleared I didn't know anything about them they just sent the men and US Bank paid them after the first one I told him what are you doing that I did not do this I did not know anything about it they did not have a right to this money they are stealing my money then after days go by and I file a dispute and I they they gave me a provincial credit and then took it back here comes another XXXX for {$1400.00} something and like I can not even believe they did it but they knew already that they had no right to pay a {$1400.00} debit or whatever it was because I did not have overdraft protection on I told them not to ever give me an overdraft protection the name of my account is no overdraft protection I'm beginning to believe that US bank is in cahoots with XXXX stealing money from their customers because they blatantly disregarded my wishes and pay it this is illegal they can not do that this has to stop they need to give me back my money. 
This happened a total of XXXX times in over a course of a few months. Finally after complaining XXXX different times having the money taken from you again they closed my account on XX/XX/XXXX now I don't know what closed means to court or what clothes means to anybody but closed means close door shut can't do anything with it anymore they sent me a letter saying that my account was closed it doesn't really matter because it doesn't matter if it was open my social security check was sent to US Bank and regardless of whether or not it was closed or open but it was closed and it wasn't supposed to go there it was sent an error but regardless of that they kept it and applied it to the negative balance from the last charge of that XXXX charge that they sent through that was not mine. Now Social Security checks deposits can not be garnished they can not be used for any reason and there is unless there is a specific court order they can not be used to saeonetisfy this supposed debt that I have which I deoneo not have with them they owe me money but they kept my social security check I'll probably check XXXX some of them somewhere in the neighborhood of {$6000.00} totally ruined me I became homeless because of this. I was living out of my car but then last weekend a person hit my car and ran it wasn't my fault and it they just backed up and left. So if paying XXXX charges that I did not make I did not know anything about you had no right to pay those. That is in violation of the electronic funds transfer act you have an obligation to watch my money and not give it away like idiots XXXX times. It is against the law to take a person 's social security check and use it or garnish it or keep it or try to deposit it to satisfy some other debt it's against the law it's in the Social Security XXXX I'm not even going to bother quoting the actual number of the law because I've already done that and I know you know that what I'm saying is the truth so why are you breaking the law why are you being allowed to break the law and do something that is against the law. Just how do you justify breaking the law, blatantly you keeping my check but XXXX XXXX check and sit there and act like it's no big deal and it's nothing. You are breaking the law. You are acting like XXXX XXXX just stealing money from our government like it's no big deal getting away with it and then at the end pardoning himself before he gets charged with it you guys are no better than him. 
If you come to your senses this is your last chance to resolve this pay me back my money and we'll walk away from this otherwise I do now have an attorney who is preparing the legal work to file for a motion to make you paid this back, you will also have to pay for her fees legal fees and for the time and I've spent on this and I have spent a lot of time on this. I have ffiled XXXX. A XXXX XXXX XXXX XXXX XXXX XXXX complaint. 
XXXX. A complaint with the XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX complaint. With the XXXX of Nevada Attorney General. 
XXXX. I have filed a case with the XXXX Inspector General concerning the mishandling of my SS deposit. He has jurisdiction over SS ERRORS AND FRAUD. 
My legal aid lawyer has begun drafting the legal paperwork as I speak right now. You can bet you will be served. Right now we are talking about approximately {$6000.00}. 
If you insist on continuing this it will cost you the {$6000.00}, plus my attorney fees of about I'm just guessing {$3000.00}. You are also for all the time that I've spent on this week 's months of time I'm guessing maybe the judge will award another XXXX to XXXX for my suffering. Worst case this could cost you {$14000.00}. Now I'm sure that you have some very very high-priced lawyers over there it's very good ones that probably could be good in case and you'll have to pay them to do that and I'm sure that their rates are much higher than my legal aid lawyers but that thing you'll have to consider is it even if I lose you ruined me I don't have a dime now you absolutely ruin it you won't get a dime to pay those lawyers and they'll still want their money they'll sue you if they don't get it. 
XXXX I'm just stealing money and not being accountable and just lying like crazy and not being accountable or over XXXX XXXX is the president now and he XXXX I XXXX even file a complaint with him. Do the right thing and give me back my money and let 's just be done with this. Otherwise I will continue to file complaints and cases against you, forget what you unjustly took from me, wrongly took from me. 
I will never forget this situation that you put me in now homeless on the streets without even a car because someone hit me and ran. I won't forget this until you pay me back every time you owe me my social security check and those XXXX payments.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation