Consumer complaint received 2024-06-01 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Experian Information Solutions Inc.
State: NV

Complaint narrative:
Dear Sir/Madam, I am writing to dispute inaccurate information in my credit report under the Fair Credit Reporting Act ( FCRA ). The information in question is related to the account listed below : Account Name : XXXX XXXX Account Number : XXXX Date Opened : XXXX Discrepancies : Date Opened and Charge Off Timeline : The account was opened on XX/XX/year> and charged off by XX/XX/year>. This rapid progression to charge off within such a short period seems unusually quick and may indicate an error. Under 15 U.S.C. 1681e ( b ), credit reporting agencies must ensure maximum possible accuracy. 

Missing Payment History : Payment history for XXXXXXXX XXXX is missing. Under 15 U.S.C. 1681e ( b ), credit reports must provide accurate and complete information. Missing several months of payment history may lead to a misrepresentation of my financial behavior. 

Balance Discrepancies : The balance fluctuates inconsistently between XX/XX/year>XXXX XXXX XXXX XXXXXX/XX/year>. Without detailed payment history, these fluctuations seem unclear and potentially incorrect. This may violate 15 U.S.C. 1681e ( b ), which requires accurate reporting. 

Recent Payment : No recent payment information is provided. Accurate reporting should include the last payment made or confirm that no payments were made recently. This is required under 15 U.S.C. 1681e ( b ). 

Terms and Monthly Payment : The terms are listed as " 1 Month, '' which is unusual for a line of credit. Typically, lines of credit have revolving terms. This might be a misreporting or misunderstanding of terms. 
Additionally, the monthly payment information is inconsistent across records, which affects the understanding of my payment obligations. This needs to be accurate per 15 U.S.C. 1681e ( b ).

Credit Limit : The credit limit is not specified. Knowing the credit limit is crucial to understanding the utilization rate, which affects my credit score. This must be accurately reported according to 15 U.S.C. 1681e ( b ).

Requested Action : I request that these discrepancies be investigated and corrected under 15 U.S.C. 1681i. Specifically, I request the following : Provide accurate payment history for XXXXXXXX XXXX 
Verify and correct the balance history and fluctuations from XX/XX/year> to XX/XX/year>. 
Include recent payment details or confirm the absence of recent payments. 
Correct the terms to reflect accurate and typical terms for a line of credit. 
Specify the credit limit for the account. 
I have attached copies of my payment records, account statements, and any correspondence with XXXX XXXX to support my dispute. 

Please investigate this matter and correct the inaccurate information as soon as possible. I request a written confirmation once the changes have been made. According to 15 U.S.C. 1681i ( a ) ( 5 ) ( A ), if any of the disputed items are found to be inaccurate or incomplete, they must be promptly corrected or deleted. 

Thank you for your prompt attention to this matter. 

Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation