Consumer complaint received 2026-02-15 00:00:00
Product: Student loan — Private student loan
Issue: Getting a loan — High pressure sales tactics or recruiting
Company: Climb Credit Inc.
State: MD

Complaint narrative:
This is what I wrote for my complaint about this that I had submitted to the Better Business Bureau : Through pressure tactics over the phone, both XXXX and their partnered lender Climb Credit got me to sign a private student loan in XXXX of XXXX  for {$9900.00} to attend XXXX. This is a financial dispute. The {$9900.00} has accrued interest at a predatory rate and is now about {$12000.00}. I have not paid anything after realizing this was a scam except a lower, deferred amount just to keep the loan current. It has had a severe impact on my credit. XXXX has not tried to resolve the issue. I attempted contact with both them and Climb Credit shortly after signing the original documents when I logged into my student dashboard and realized it was a scam ; my student dashboard was just XXXX links : XXXX of them was a student intake form, and the other XXXX were just links to XXXX XXXX videos. Before the loan had entered repayment, I contacted Climb Credit to say this is a scam and I want out. They took forever, but eventually told me to speak with XXXX because the loan gets paid directly to XXXX, so they're the ones to do a refund. With 4 days till repayment, I contacted XXXX explaining this. After taking about a month or so and the loan entering repayment, they got back to me saying they don't do refunds and said I signed a student service agreement. Then everything disappeared from my student dashboard, and has been blank ever since. I have documentation to show all of this. So I've been paying for nothing. Recently I contacted Climb Credit since I've used all of the deferment period and I'm being harrassed to pay the XXXX ish a month to avoid collections. I told them about how my student dashboard has always been blank/ I havent been a student with Devslopes since this started, and they said XXXX needs to refund the money then because it was for me to attend their bootcamp. I reached out to XXXX via email saying this and am being ignored, so now I'm writing this. Part of why I joined the U.S. XXXX XXXX was to get help with this To add to this, I personally reached out to XXXX XXXX, the CEO of XXXX on XXXX as he publicly posts on there frequently ; especially within subreddits that are talking about individuals having bad experiances with XXXX Climb Credit. I received no reply. He has publicly told people on XXXX that they should've contacted him directly first before posting 'negative content ' about XXXX XXXX The Better Business Bureau used my complaint to attempt to get contact from XXXX, but after a month of trying and no response from XXXX they closed the complaint. I am now paying over {$300.00} a month for a coding bootcamp that I have never actually attended, and with a predatory interest rate. I wound up enlisting as XXXX XXXX United States XXXX XXXX partly to potentially have some sort of legal or financial help with this, as my family and I had no resources to do so before.

Company response to consumer: Closed with explanation