Consumer complaint received 2024-05-16 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: EQUIFAX, INC.
State: FL

Complaint narrative:
I LOOKED AT MY CREDIT REPORT BACK ON XX/XX/XXXX, AND NOTICED SOME THINGS ARE INCOMPLETEAND NOT ACCURATE. 
AND ACCORDING TO THE FAIR CREDIT REPORTING ACT WHENEVER A CONSUMER XXXX XXXX PREPARES A CONSUMER REPORT IT SHALL FOLLOW REASONABLE PROCEDURES TO ASSURE THE MAXIMUM POSSIBLE ACCURACY OF THE INFORMATION CONCERNING THE INDIVIDUAL ABOUT WHOM THE REPORT RELATES. THESE ACCOUNTS, CONSUMER ADJUSTMENT COMPANY, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  ARE NOT COMPLETE AND ACCURATE. 

AND ONE MORE THING ACCORDING TO 15 U.S.C. 1681S-2. A PERSON SHALL NOT FURNISH ANY INFORMATION RELATING TO A CONSUMER TO ANY CONSUMER REPORTING AGENCY IF THE XXXX KNOWS OR HAS REASONABLE CAUSE TO BELIEVE THAT THE INFORMATIONIS INACCURATE. 


I LOOKED AT MY REPORT BACK ON XX/XX/XXXX, AND NOTICED SOME THINGS ARE INCOMPLETE AND AND ACCORDING TO THE FAIR CREDIT REPORTING ACT WHENEVER A CONSUMER XXXX XXXX PREPARES A CONSUMER REPORT IT SHALL FOLLOW REASONABLE PROCEDURES TO ASSURE THE MAXIMUM POSSIBLE ACCURACY OF THE INFORMATION CONCERNING THE INDIVIDUAL ABOUT WHOM THE REPORT RELATES. THESE ACCOUNTS, CONSUMER ADJUSTMENT COMPANY, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  ARE NOT COMPLETE AND ACCURATE. 


I SENT A LETTER ASKING THEM TO MAKE SURE EVERYTHING IS COMPLETE AND ACCURATE THEY SENT ME THE INVESTIGATION BACK AND SAID EVERYTHING IS COMPLETE AND ACCURATE BUT IF YOU CHECK MY ATTATCHMENTS EVERYHTING IS NOT COMPLETE AND ACCURATE. 

AND ACCORDING TO 15 USC 1681I ( XXXX ) THEY ARE SUPPOSED TO DO THIS ( XXXX ) TREATMENT OF INACCURATE OR UNVARIFIABLE INFORMATION ( A ) IN GENERAL IF AFTER ANY REINVESTIGATION UNDER PARAGRAPH ( XXXX ) OF ANY INFORMATION DISPUTED BY A CONSUMER, AN ITEM OF THE INFORMATION IS FOUND TO BE INACCURATE OR INCOMPLETE OR CAN NOT BE VARIFIED, THE CONSUMER REPORTING AGENCY SHALL ( I ) PROMPTLY DELETE THAT ITEM OF INFORMATION FROM THE FILE OF THE CONSUMER, OR MODIFY THAT ITEM OF INFORMATION, AS APPROPRIATE BASED ON THE FURNISHER OF THAT INFORMATION THAT THE INFORMATION HAS BEEN MODIFIED OR DELETED FROM THE FILE OF THE CONSUMER. 

AND ACCORDING TO THE XXXX ARE SUPPOSED TO PROVIDE ME A DISCRIPTION OF THE INVESTIGATION ACCORDING TO 15 USC 1681I ( XXXX ) : ( XXXX ) DESCRIPTION OF REINVESTIGATION PROCEDURE. 
A CONSUMERREPORTING AGENCY SHALL PROVIDE TO A CONSUMER A DISCRIPTION REFFERED TO IN PARAGRAPH ( XXXX ) ( B ) ( XXXX ) BY NO ; ATER THAN 15 DAYS AFTER RECIEVEING A REQUEST FROM THE CONSUMER FOR THAT INVESTIGATION. 

BUT THEY DID NOT DO THAT EITHER. 

AND ACCORDING TO 15 USC 1681S-2 THEY ARE NOT SUPPOSED TO FURNISH ANY INFORMATION RELATING TO THE CONSUMER TO ANY REPORTING AGENCY IF THE PERSON KNOWS OR HAS REASONABLE CAUSE TO BELIEVE THAT THE INFORMATION IS INACCURATE.

Company response to consumer: Closed with explanation