Consumer complaint received 2015-07-14 00:00:00
Product: Mortgage — Other mortgage
Issue: Loan servicing, payments, escrow account — 
Company: JPMORGAN CHASE & CO.
State: WA

Complaint narrative:
hello Chase Bank. or jp Morgan chase bank , n.a . since not sure which company is servicing my mortgage anymore since your reorganization. I received a letter today from your so called executive offices or OH XXXX which is m ore aptly called Loss Mitigation Unit / Loan Default Management Group being run by former JP Morgan chase bank XXXX XXXX senior executives and former CEO of XXXX XXXX that caused this mortgage crisis to begin with and are part of now a XXXX XXXX nation bank. 
Per this letter I received, you are demanding documents that were already submitted to you a long time ago including bank statements from chase bank showing these XXXX extra payments and escrow funds with those payments were paid from XXXX XXXX thru XXXX XXXX for both the XXXX and XXXX mortgages originated by XXXX chase mortgage. those account numbers were XXXX. XXXX XXXX XXXX chase attorney XXXX XXXX of XXXX, WA. wrote me about my loan being in default which it was not. all of these payments were made from my at the time chase checking account and those payments history 's were all sent to chase mortgage servicing unit a long time ago. in addition chase unit oh XXXX has the mortgage statements from XXXX during that period plus the remaining months from XXXX XXXX thru XXXX XXXX, XXXX. On those statements for the XXXX and XXXX mortgages all of the unapplied payments are clearly shown. the Washington state AG requested OH XXXX XXXX to turn over those mortgage statements plus all the other missing mortgage statements as required by federal TILA and RESPA law and USCFPB consumer protection regulations issued by XXXX XXXX Director. OH XXXX and XXXX XXXX XXXX CEO of chase mortgage banking and the XXXX XXXX XXXX execs of OH XXXX told the Washington STATE ag TO TAKE A HIKE AND REFUSED TO TURN OVER THE DOCUMENTS. IN ADDITION ON CHASE OWN WEBSITE FOR THIS MORTGAGE ACCOUNT BEGINNING WITH XXXX CLEARLY SHOWS I AM XXXX PAYMENTS AHEAD PLUS ESCROW MONIES THAT HAVE NEVER BEEN CREDITED AS REQUIRED BY FEDERAL LAW AND USCFPB REGULATIONS SINCE XXXX. THAT IS A CLEAR VIOLATIONS OF US CFPB REGULATIONS AND OTHER USCFPB CONSUMER PROTECTION LAWS AND US FEDERAL LAW AND AMERICAN FINANCIAL ACCOUTING STANDARDS BOARD GUIDELINES FOR APPLYING PAYMENTS TO MY ACCOUNT. IN ADDITION CHASE WHISTEBLOWER EMPLOYEES ON CHASE STATIONERY HAVE SENT ME DOCUMENTS SHOWING OVER {$21.00}, XXXX IN Unapplied payments and escrow funds in violation of uscfpb consumer protection laws. OH XXXX has the checks and chase checking account bank account numbers and the mortgage payment histories that were sent to oh XXXX over three years ago. I obtained them from the chase personal banker at the XXXX XXXX XXXX of chase bank in XXXX Washington XXXX. so in answer to chase demand for proof you already have proof. in addition there are over XXXX missing mortgage statements on all XXXX account numbers of the XXXX mortgage plus another XXXX missing mortgage statements on the XXXX mortgage serviced by jp Morgan and XXXX XXXX. chase has a fiduciary duty to me and to the Oregon state employees pension fund and the other XXXX XXXX pension funds that own these XXXX XXXX predatory loans to account for all monies paid by me. chase just settled with the state of Oregon a large monetary settlement for mortgage securities fraud with regard to the XXXX XXXX trusts that my original mortgage loan was allegedly deposited in along with the new mortgage loan with new loan terms and balloon payments into the a closed trust, i.e. XXXX XXXX XXXX AR XXXX pass through certificates. 
my position remains unchanged. oh XXXX is part of a XXXX bank that has been defrauding me since XXXX OH XXXX continues to demand me to pay on a loan I never applied for on this new loan number ending in XXXX.

Company response to consumer: Closed with explanation