Consumer complaint received 2024-04-30 00:00:00
Product: Debt collection — Rental debt
Issue: Attempts to collect debt not owed — Debt is not yours
Company: FAIR COLLECTIONS & OUTSOURCING, INC.
State: GA

Complaint narrative:
Subject : Request for Intervention Due to Non-Compliance by FCO with the Fair Credit Reporting Act Dear Consumer Financial Protection Bureau, I am writing to seek immediate assistance and intervention regarding an ongoing issue with FCO ( Financial Collection Agency ), which is currently handling a collection account under my name, Account Number : XXXX, associated with creditor Invitation Homes. 

In accordance with the Fair Credit Reporting Act ( FCRA ), I am entitled to have accurate and validated information reflected in my credit report. The continuation of a collection account on my credit report, despite the outcomes of the recent class action lawsuit, XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX, is a direct violation of the FCRA. This lawsuit has established a legal precedent that necessitates the removal of inaccurately reported collection accounts, particularly those in litigation or without substantiation. 

FCO has failed to remove this unsubstantiated collection account from my credit report, thereby not only violating the FCRA but also inflicting significant financial and personal hardship on me and my family, as it adversely affects our ability to secure necessary financial services such as a home loan. 

Given the gravity of this non-compliance and the immediate impact it has on my financial wellbeing, I respectfully request the CFPB 's prompt intervention to ensure that my consumer rights are upheld, and that FCO rectifies the inaccuracies in my credit report as mandated by law. 

I trust that the CFPB will take swift action to address this matter and ensure compliance with all relevant consumer protection laws. I am prepared to provide any further information or documentation that may be required to assist in resolving this issue. 

Thank you for your attention to this urgent matter. ( See correspondence sent to FCO below ) FCO XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, MD XXXX Sent via Email Subject : Immediate Rectification Required on Credit Report Pursuant to FCRA Compliance and Judicial Precedent To whom it may concern ; I am compelled to initiate formal proceedings to demand the urgent rectification of my credit report by removing the erroneously reported collection account under Account Number : XXXX, associated with creditor Invitation Homes. 

In accordance with my entitlements under the Fair Credit Reporting Act ( FCRA ), and reflective of the recent legal determinations in the class action lawsuit XXXX XXXX XXXX XXXX XXXX XXXX XXXX, I assert that the continued reporting of this account is not only inappropriate but also constitutes a clear violation of statutory regulations. The lawsuit mandates adherence to these stipulations, thereby rendering any continuation of this report as both incorrect and illegal. 

Furthermore, pending the ongoing litigation and pending a definitive adjudication, the aforementioned collection account lacks substantiation and is, therefore, illicitly reported. This contravenes the FCRA provisions, and I hereby insist on its immediate expunction from my credit report. 

This inaccurate reporting has inflicted significant and undue hardship upon myself and my family, critically impairing our ability to secure a home loan. Such repercussions underscore the urgency and necessity for immediate corrective action. 

I demand that this account be stricken from my credit record across all reporting agencies forthwith, and I request written confirmation of this correction. Non-compliance with these lawful requirements may necessitate further disputes or legal recourse. 

I anticipate your prompt cooperation in resolving this pressing issue. Please do not hesitate to contact me via email or phone for any further verification or discussion pertinent to this matter.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation