Consumer complaint received 2025-05-23 00:00:00
Product: Checking or savings account — Checking account
Issue: Closing an account — Company closed your account
Company: WELLS FARGO & COMPANY
State: NC

Complaint narrative:
I am writing XXXX submit a formal complaint XXXX legal notice of intent XXXX pursue a lawsuit against Wells Fargo Bank, XXXX, based on the wrongful closure of business accounts XXXX  unauthorized disbursement of estate funds during an active probate dispute. 

I, XXXX XXXX XXXX, am the sole lawful owner XXXX only authorized signer on XXXX ( XXXX ) business bank accounts held in the name of XXXX XXXX XXXXXXXX XXXX, registered under XXXX XXXX. These accounts are operated exclusively under my authority, XXXX have never lawfully included XXXX XXXX XXXX as an owner, XXXX, or account holder. 

On XX/XX/XXXX, I filed a formal Caveat in XXXX XXXX, North Carolina ( XXXX File No. XXXX ), which legally froze all estate actions under the contested XXXX XXXX submitted by XXXX XXXX XXXX This Caveat suspended any power previously granted by Letters XXXX under that will XXXX barred any further estate-related banking activity. Upon XXXX XXXX going into a branch in XXXX NC, her previous filed documents with the branch XXXX XXXX department were FROZEN XXXX stopped due XXXX  a caveat XXXX the bank used old court documents without acknowledging since then was a active litigation XXXX  court case. Wells Fargo was made aware by phone, email XXXX in person XXXX be alert of the changes. 

On XX/XX/XXXX, XXXX XXXX XXXX Department received formal legal notice via XXXX Overnight delivery, including : A copy of the filed Caveat, My Letters Testamentary issued XX/XX/XXXX under the XXXX Will, Documentation proving I was appointed Executor XXXX  business owner, A request XXXX freeze all relevant accounts XXXX prevent unauthorized transactions. 

XXXX XXXX package was signed for XXXX received prior XXXX  any account action, which is verifiable via XXXX XXXXracking XXXX delivery confirmation. Despite this, Wells Fargo staff at a branch in XXXX, NC allowed XXXX XXXX XXXX XXXX close all XXXX business accounts on XX/XX/XXXX, XXXX  issued over {$250000.00} in cashiers checks in her name without my knowledge or consent. 

This was done : In direct violation of North Carolina estate law ( N.C.G.S. XXXX XXXX  XXXX ) ; After your institution had formal legal notice of a will contest ; While ignoring the established ownership of the accounts under XXXX & XXXX XXXX XXXX XXXX XXXX authority as its XXXX  XXXX signer. 

Demand for XXXX XXXX : XXXX. Written explanation XXXX  incident report of why these accounts were unlawfully closed after legal notice was received ; XXXX. XXXX reimbursement of the full {$250000.00}, plus any other funds withdrawn during this unlawful transaction ; XXXX. Investigation XXXX disciplinary action against all Wells Fargo employees involved ; If these actions are not taken within XXXX ( XXXX ) business days, I will authorize my legal counsel XXXX  file a civil lawsuit against Wells Fargo for : Negligence XXXX breach of fiduciary duty, Conversion XXXX  wrongful transfer of corporate assets, Violations of estate law XXXX  financial harm, Breach of contract XXXX  banking misconduct.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation