Consumer complaint received 2025-12-26 00:00:00
Product: Vehicle loan or lease — Loan
Issue: Repossession — Voluntary repossession
Company: OneMain Finance Corporation
State: SC

Complaint narrative:
I am submitting this complaint against Foursight Capital regarding the handling of my voluntary vehicle repossession and the alleged post-sale deficiency balance they are attempting to collect. 

On XX/XX/XXXX, I completed a voluntary repossession of my vehicle with Foursight Capital. The vehicle in question is a XXXX XXXX XXXX, which was taken and later reported as being sold as-is. At the time of repossession, my outstanding loan balance was {$13000.00}. 

At the time Foursight Capital retrieved the vehicle, it was in good, operable condition. The vehicle did not have any major mechanical issues. The only repair needed was a starter replacement. Prior to the repossession, I obtained XXXX separate quotes from mechanics, all confirming that the repair would cost approximately {$60.00} or less for parts and labor. Aside from this minor issue, the vehicle was functional and maintained. 

When Foursight Capital repossessed the vehicle, I was informed that it would be sold at auction, and that I would be responsible only for any remaining balance after a legitimate auction sale. 

Approximately XXXX week later, Foursight Capital contacted me and stated that : The XXXX XXXX XXXX  allegedly sold at auction for {$160.00} I was now responsible for a deficiency balance of {$13000.00} This claim is not credible or reasonable, even considering an as-is sale. A XXXX XXXX XXXX in operable condition would not reasonably sell for {$160.00} in a legitimate, commercially reasonable auction. The reported sale price strongly suggests that the vehicle may not have been sold in a commercially reasonable manner, or that the sale proceeds are being misrepresented. 

I have formally requested proof of the auction sale, including : The name and location of the auction The date of sale Auction listing or lot number Bill of sale Itemized accounting of the sale proceeds and any applied fees Foursight Capital has refused to provide this information. Instead, they mailed me only a payoff quote, which does not constitute proof of sale or a proper explanation of how the deficiency balance was calculated. 

I believe Foursight Capital may be in violation of consumer protection laws, including but not limited to : UCC 9-610, requiring that collateral be disposed of in a commercially reasonable manner UCC 9-616 , requiring a written explanation of the calculation of any deficiency balance Fair Debt Collection Practices Act ( FDCPA ), 15 U.S.C. 1692e, prohibiting false or misleading representations regarding the amount of debt owed FDCPA, 15 U.S.C. 1692f, prohibiting the collection of amounts not expressly authorized by agreement or permitted by law By refusing to provide documentation of the auction sale and attempting to collect a substantially inflated deficiency balance, Foursight Capital has deprived me of the ability to verify the legitimacy and accuracy of the debt. 

I respectfully request that the CFPB : Require Foursight Capital to provide full documentation proving the auction sale of the XXXX XXXX XXXX  Investigate whether the vehicle was disposed of in a commercially reasonable manner, even as an as-is sale Review the legality and accuracy of the claimed deficiency balance Require corrections to my account and credit reporting if violations are identified Thank you for your assistance in this matter.

Company response to consumer: Closed with explanation