Consumer complaint received 2025-08-10 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Experian Information Solutions Inc.
State: VA

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX Va XXXX XXXX XXXX EXPERIAN XXXX XXXX XXXX XXXX XXXX Tx XXXX Attn : Customer Relations Department, To Whom It May Concern, I am in disagreement with the items listed below which still appear on my credit report, even after your Investigation. I would like these items immediately re-investigated. These inaccuracies are highly injurious to my credit rating.

Furthermore, In accordance with The Fair Credit Reporting Act, Public law 91 -506, Title VI, Section 611, Subsection A-D, please provide the names and business addresses of each individual with whom you verified the above, so that I may follow up. 
XXXX XXXX XXXX account # XXXX I DEMAND REMOVAL OF THIS ACCOUNT IT DO NOT COMPLY WITH FCRA AN XXXX XXXX COMPLIANCE. THIS ACCOUNT IS IN FULL VIOLATION OF MY RIGHTS TO PRIVACY. 
XXXX XXXX account # XXXX I DEMAND REMOVAL OF THIS ACCOUNT IT DO NOT COMPLY WITH FCRA AN XXXX XXXX COMPLIANCE. THIS ACCOUNT IS IN FULL VIOLATION OF MY RIGHTS TO PRIVACY. 
XXXX XXXX XXXX account # XXXX I DEMAND REMOVAL OF THIS ACCOUNT IT DO NOT COMPLY WITH FCRA AN XXXX XXXX COMPLIANCE. THIS ACCOUNT IS IN FULL VIOLATION OF MY RIGHTS TO PRIVACY. 
XXXX XXXX  XXXX XXXX ACCOUNT # XXXX XXXX  OF XXXX REMOVE INACCURATE LATE PAYMENT I DEMAND REMOVAL OF THIS ACCOUNT LATE PAYMENT T H E S E accounts wer e i m pact ed b y sever al d at a b r each es t h at r esul t ed i n ch an gi n g of m y account h i st or y i d emand f ul l com pl i ance accor d i n g t h e F C R A.

I request pursuant to FCRA subsection 605b ( 15 U.S.C 1681 c - 2 ) that you credit reporting agency, block information appearing on my consumer credit report that is result of several data breach within 4 business days of you receiving the accounts above.

RE : Dispute of Inaccurate Information Under 15 U.S.C. 1666b & FCRA Violations I write to you today, not in quietude but with a XXXX full of fire, because my rights as a consumer have been so carelessly trampled upon. What should be a fortress of accuracy and truth in the reporting of my financial life has been corrupted by errors that are glaring, and a violation of the protection I am afforded under the law. I speak of both the Fair Credit Billing Act under 15 U.S.C. 1666b and the Fair Credit Reporting Act ( FCRA ) laws designed to shield me, but in this instance, they have been disregarded like leaves swept away in a storm.

You have failed me with your inaccurate and negligent handling of the accounts above that are listed. This misrepresentation of my credit history has brought about unwarranted harm, both to my reputation and my financial standing. I have made timely payments and conducted myself responsibly, yet your errors paint a false picture that reflects none of this truth.

Under 15 U.S.C. 1666b, it is clearly stated that a creditor must adhere to specific timelines when considering a payment late, and yet I find myself being penalized unfairly. You have betrayed your duty, and in doing so, you have violated not only the law but the trust I placed in the proper handling of my accounts. The rhythm of my financial journey has been disrupted by the very institution that is bound to protect me from harm. 
Moreover, your compliance with the XXXX XXXX format and FCRA guidelines appears to be nothing more than an empty promise. My rights to have my credit report reflect nothing but accuracy have been recklessly disregarded. I am protected by 15 U.S.C. 1681, and yet, this safeguard has crumbled under the weight of your errors.

Let me be clear : I am demanding an immediate and thorough investigation into these accounts. Correct the inaccuracies on my credit report, remove the false information, and provide me with written confirmation that you have done so. I will accept no less than full compliance with the law, and I remind you that the FCRA mandates a timely resolution. Should you fail to uphold your responsibilities, I will not hesitate to pursue legal action, including filing formal complaints with the Consumer Financial Protection Bureau ( CFPB ) and Federal Trade Commission ( FTC ). 
Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation