Consumer complaint received 2025-02-28 00:00:00
Product: Money transfer, virtual currency, or money service — Mobile or digital wallet
Issue: Unauthorized transactions or other transaction problem — 
Company: Paypal Holdings, Inc
State: PA

Complaint narrative:
My name is XXXX XXXX and I have contacted yall last month about a payment I sent but when I received the order it disappeared from my account and I contacted the seller but he didnt want to resent again to me for free or refund me and I contacted yall and yall agents told me I couldnt dispute it it was done with family and friends option and I didnt know that I used guest check out option without a account need I couldnt dispute it even if it was fraudulent or unauthorized they didnt want to dispute it unauthorized or fraudulent too and they told me to contact the bank and I told them that they say to contact the PayPal because my bank denied my claim dispute for it I want yall to file a claim dispute for service not received or not as described or fraudulent or unauthorized or give me a onetime credit refund for it payment information is You sent a {$30.00} USD payment Inbox Receipt for XXXX XXXX Amount XXXX {$30.00} USD Amount {$30.00} USD Date XX/XX/XXXX Issuer XXXX XXXX Confirmation number XXXX Is this correct? 
Upvote content Downvote content XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX PayPal You sent {$30.00} USD to XXXX XXXX XXXX an account with PayPal in just seconds so checkout is a snap! 
Activate PayPal Now Transaction Details Transaction ID XXXX Transaction date XX/XX/year> SENDER XXXX XXXX XXXX RECIPIENT XXXX XXXX XXXX Funds will be available to your recipient on or before : XX/XX/year>. 
Money sent {$30.00} USD Fee {$2.00} USD Paid with : XXXX XXXX {$32.00} USD This transaction will appear on your statement as PAYPAL XXXX You paid {$32.00} USD XXXX XXXX will receive {$30.00} USD Recipient may receive less due to foreign taxes.

toolbox PayPal : easy to get, easy to use PayPal isn't just a convenient way to shop online. It's also an easy way to send money to anyone, across town or around the world. * *Recipient must have or create an account with PayPal .

Activate PayPal Now Need to cancel? 
You have the right to cancel for a full refund unless your designated recipient has already received the payment. However, since most PayPal payments are received within seconds, you may not be able to cancel your payment for a full refund once the payment is made. To determine whether your payment is eligible for cancellation, call PayPal Customer Service at XXXX. 
About disputes You have a right to dispute errors in your transaction. If you think there is an error, such as a payment that was never received or that was processed for the wrong amount, contact Customer Service at XXXX within 180 days. You can also contact us for a written explanation of your rights. 
If you dont recognize this payment or want to report it as unauthorized, you should call Customer Service at the number above.

For questions or complaints about PayPal, you can contact these agencies : Department of Banking and Securities XXXX XXXX XXXX XXXX Consumer Financial Protection Bureau XXXX XXXX XXXX ( TTY/TDD ) www.consumerfinance.gov PayPal Help & Contact XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX PayPal is committed to preventing fraudulent emails. Emails from PayPal will always contain your full name. Learn to identify phishing Please don't reply to this email. To get in touch with us, click Help & Contact.

PayPal Customer Service can be reached at XXXX. 
PayPal , IncXXXX XXXX XXXX XXXX XXXX XXXX Not sure why you received this email? Learn more Copyright XXXX PayPal, Inc. All rights reserved. PayPal is located at XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 
PayPal XXXX : XXXX XXXX XXXX XXXX XXXX XXXX XXXX

Company response to consumer: Closed with monetary relief