Consumer complaint received 2025-05-18 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account status incorrect
Company: Experian Information Solutions Inc.
State: CA

Complaint narrative:
This charged off account, using a 1099C in XX/XX/XXXX, is still being reported with a current balance, a current credit limit and/or reflects recent C/O activity : XXXX XXXX XXXX. After checking my most current credit reports, the updated information still shows as a current C/O or other derogatory status after the date of XX/XX/XXXX when the account was charged off as a paid debt using a 1099-C, converting it to a " CREDIT CARD LOAN '' and a " CANCELATION OF DEBT '', making any balance reporting for months after this date, a report of income. According to the FCRA income can not be reported on a credit report. After the date of XX/XX/XXXX This account can not be reported as a repeated charge off on my credit report or report any other changes to the balance, credit limit, or status after this date as it was a " CANCELLATION OF DEBT '' on XX/XX/XXXX and all values dated thereafter should reflect " {$0.00} '' on all 3 major CRA reports. In the TRANSUNION CRA report the " HIGH BALANCE HISTORY '' and " CREDIT LIMIT HISTORY '' shows : " High balance of {$2800.00} from XX/XX/XXXX to XX/XX/XXXX ; {$2800.00} from XX/XX/XXXX to XX/XX/XXXX ; {$2800.00} from XX/XX/XXXX to XX/XX/XXXX '' AND " Credit limit of {$800.00} from XX/XX/XXXX to XX/XX/XXXX ; {$800.00} from XX/XX/XXXX to XX/XX/XXXX ; {$800.00} from XX/XX/XXXX to XX/XX/XXXX '' even though the account was settled via the 1099-C in XX/XX/XXXX and can not show a balance after XX/XX/XXXX. This Value should show no info on balances or credit limit past XX/XX/XXXX in both fields. TRANSUNION CRA " PAYMENT HISTORY '' shows incorrect reporting for last payment date, showing " 30 '' days in " XX/XX/XXXX '' indicating last payment in " XX/XX/XXXX '', when it should have " OK '' listed in " XX/XX/XXXX '', " OK '' listed in " XX/XX/XXXX '' and " 30 '', " 60 '', " 90 '', " 120 '', " 150 '', " CO '' in the sequential months thereafter concluding in " XX/XX/XXXX '' where status is changed to " CANCELLATION OF DEBT ''. EQUIFAX CRA " BALANCE '' shows a balance of " {$2800.00} '' starting in " XX/XX/XXXX '' through " XX/XX/XXXX '', and an {$800.00} Credit limit shown through the same months when those months fall after the " XX/XX/XXXX '' issuance of the " CANCELLATION OF DEBT '' and should show a " {$0.00} '' balance in those fields. EQUIFAX CRA also shows you only reporting good payments for " XX/XX/XXXX '' through " XX/XX/XXXX '', when it should show good payments for " XX/XX/XXXX '' through " XX/XX/XXXX ''. EXPERIAN CRA shows a " BALANCE HISTORY '' of " {$2800.00} '' from " XX/XX/XXXX '' through " XX/XX/XXXX '', and " ADDITIONAL INFO '' stating " Between XX/XX/XXXX and XX/XX/XXXX, your credit limit/high balance was {$800.00} ", when those months fall after the " XX/XX/XXXX '' issuance of the " CANCELLATION OF DEBT ''. This should show a " {$0.00} '' balance in those fields or no reporting at all of values after XX/XX/XXXX. XXXX even stated, " Under the Fair Credit Reporting Act ( FCRA ), we are obligated to report payment history based on factual account data ''. Listing improper and inconsistent data to all 3 CRA is hurting my ability to obtain credit and is in violation of the FCRA. Please correct the reporting information to all 3 major CRA so they reflect the same and proper information listed above, " with no reporting activity, balance, or credit limit for any month after XX/XX/XXXX '' OR the account can not be confirmed true and correct and in accordance with the FCRA and you shall delete the account and cease reporting.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation