Consumer complaint received 2025-07-08 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: GA

Complaint narrative:
I am writing to dispute inaccurate and misleading information currently appearing on my credit report regarding an alleged auto loan account. The account in question is reported by a company listed as XXXX XXXX XXXX. However, * * my original sales contract and transaction documents clearly state that the seller was XXXX XXXX XXXX XXXX with no reference anywhere to a business named XXXX XXXX XXXX, nor any " DBA '' ( doing business as ) designation linking the two entities.

This discrepancy raises serious concerns about the validity of the reporting. I believe this may constitute * * fraudulent or deceptive dealer/lender reporting * *, and the contract appears to have been misrepresented and possibly transferred without proper disclosure or legal authority.

My formal dispute includes the following key points I * * never knowingly entered into any financial agreement with XXXX XXXX XXXXXXXX XXXX XXXX XXXX All documents and the executed contract state the seller as XXXX XXXX XXXX XXXX XXXX XXXX 
* There is * * no disclosure, DBA registration, or consumer acknowledgment * * connecting the name XXXX XXXX XXXX to my auto purchase. 
* As a result, this tradeline is misleading, unverifiable, and potentially fraudulent under the Fair Credit Reporting Act ( FCRA ). 


I have attached a copy of the contract showing XXXX XXXX as the selling dealer, along with a copy of my ID and a recent credit report showing the disputed tradeline, for your review. 

I am rescinding this contract based on the following violations and misrepresentations, which constitute dealership fraud, deceptive lending practices, and violation of consumer protection laws : Violation of the Truth in Lending Act ( TILA ) Per 15 U.S.C. 1635, consumers have the right to rescind certain credit transactions if full and accurate disclosures are not provided. In my case : The contract included unexplained charges listed as OTHER without any itemization or explanation.

There was a failure to clearly disclose the true cost of the loan, including interest and back-end fees.

A blank or improperly executed Power of Attorney was used, leaving room for manipulation.

Deceptive Sales Practices I was informed by sales representative XXXX that I did not qualify for any vehicle priced above {$12000.00}. However, the vehicle I was sold was priced at over {$16000.00} on the final contract, which contradicts what I was told and may represent bait-and-switch tactics or document tampering. 

Unfair Business Practices under Georgia Law This transaction is also rescindable under the Georgia Fair Business Practices Act ( O.C.G.A. 10-1-390 et seq. ), which prohibits deceptive acts or practices in consumer transactions.

Also In Georgia, a Power of Attorney ( POA ) used for vehicle title transfer or registration must be notarizedto be valid. A witness is not required, but the notary stamp and signature are.

If the POA only has your name, signature, and vehicle info but no notary, it's not valid under Georgia law for use at the DMV. What POA was provided if my file still has a blank POA.

Thank you for your prompt attention to this matter. I look forward to receiving written confirmation of the results of your investigation.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief