Consumer complaint received 2025-01-30 00:00:00
Product: Debt collection — I do not know
Issue: Attempts to collect debt not owed — Debt was result of identity theft
Company: Spring Oaks Capital, LLC
State: FL

Complaint narrative:
Subject : Formal Complaint and Demand for Removal of Collection Account To Whom It May Concern, I am writing to file a formal and urgent complaint regarding the reporting and continued presence of an erroneous and unlawful collection account on my credit report. This collection violates several provisions of the Fair Credit Reporting Act ( FCRA ), including 15 U.S.C. 1681b and 15 U.S.C. 1681-2, as well as other related laws. 

Account Name : SPRINGOAKCAP Account # : XXXX The collection account in question has been inaccurately reported and is detrimental to my credit standing. The creditor or collection agency reporting this account has failed to comply with the necessary legal requirements for accurate reporting, dispute resolution, and validation of the debt under the law. 

Violations : 1. Inaccurate Reporting ( 15 U.S.C. 1681b ) Under 15 U.S.C. 1681b, a credit reporting agency may only report accurate and verified information. The collection account has not been verified with proper documentation, nor has the creditor demonstrated that they have the legal right to report this debt.

2. Failure to Provide Validation of Debt ( 15 U.S.C. 1681-2 ) Under 15 U.S.C. 1681-2, creditors and collection agencies are required to provide proper documentation and verification of any debt before it can be reported on a consumers credit report. Despite my multiple requests, I have not received any validation of the debt or the legal basis for this collection.

3. Violation of FCRA and Related Consumer Protection LawsThe continued presence of this collection on my credit report constitutes a violation of my rights under the Fair Credit Reporting Act ( FCRA ) and potentially other consumer protection laws. Failure to resolve this matter in a timely and legal manner is unacceptable.

Demand for Immediate Action : I hereby demand the immediate deletion of this collection from my credit report within 14 calendar days from the date of this letter. The failure to comply with this demand will force me to take further action, including pursuing legal remedies and filing complaints with the appropriate regulatory authorities, including state and federal agencies, as well as pursuing a lawsuit for violations of the Fair Credit Reporting Act and any other applicable consumer protection laws.

The burden of proof lies with the creditor and collection agency, and they have not provided adequate validation or legal substantiation of this debt. If the collection account is not removed from my credit report within the 14-day timeframe, I will pursue all available legal avenues to rectify this violation.

I expect confirmation in writing that the collection account has been deleted from my credit file within the stipulated 14-day period. This matter is not only a violation of my rights, but it is also a direct infringement on my ability to maintain a fair and accurate credit report. 

Sincerely, XXXX XXXX XXXX

Company response to consumer: Closed with explanation