Consumer complaint received 2025-11-05 00:00:00
Product: Debt collection — Other debt
Issue: Took or threatened to take negative or legal action — Threatened or suggested your credit would be damaged
Company: Aldous & Associates, PLLC
State: TX

Complaint narrative:
On XX/XX/XXXX, I discovered that Aldous & Associates had reported XXXX collection accounts to my TransUnion credit report for alleged XXXX XXXX XXXX XXXX XXXX ) debts. That same day, I sent a certified Cease and Desist / Debt Validation / Evidence Preservation Notice disputing the debt and demanding validation under the Fair Debt Collection Practices Act ( 15 U.S.C. 1692g ). 

Aldous has not responded to that letter, nor have they ceased communication or removed the credit reporting. I continue to receive frequent autodialed and prerecorded calls despite my explicit written cease-and-desist instruction, violating FDCPA 806 and the Telephone Consumer Protection Act ( 47 U.S.C. 227 ). 

The only proof Aldous ever provided ( back in XX/XX/XXXX ) was a XX/XX/XXXX prepaid one-month membership contract with XXXX XXXX that expired on XX/XX/XXXX, XXXX fully paid, completed agreement that can not create a current debt. Their reliance on that outdated document and subsequent negative reporting clearly violates FCRA 1681s-2 ( b ) ( duty to report accurately after notice of dispute ). 

I relocated from the XXXX area to XXXX XXXX for XXXX, whichunder the gyms own contracttriggered the move-away cancellation clause allowing termination without penalty. I verbally cancelled with the manager XXXX XXXX XXXX and an employee ( XXXX ) each time I moved. Aldous ignored this and continued collections anyway. 

The membership contract itself explicitly states that if a member moves more than XXXX miles from the gym and no comparable facility is available, the member may cancel without penalty and receive a pro rata refund. I moved more than XXXX miles away, and XXXX XXXX had no comparable facility within that range. Despite this, Aldous & Associates later reported false collection accounts related to this membershipviolating both the written contract and federal debt-collection laws. 

When I first disputed the reporting, TransUnion approved my dispute and confirmed the information was inaccurate, yet Aldous did not remove or correct the accounts. Continuing to furnish false information after notice of dispute is a direct violation of FCRA 1681s-2 ( b ). 

I also discovered other consumers publicly describing identical experiences. In XXXX detailed review posted roughly XXXX months ago, a parent explained that their son joined XXXX XXXX for {$39.00} per month with no long-term contract, moved away for college, and was later pursued by a collection agency for approximately {$500.00} after XXXX XXXX sold his information. The reviewer wrote that when the son asked the gym for help, staff replied that there is nothing we can dosolve your problem with them. 

In a public reply to that review, the gyms owner XXXX XXXX confirmed that cancellations could only be made by email through a third-party billing companya requirement that directly contradicts the written contracts mandating cancellation in person or by certified mail. The owner then mocked the customer and ended his response with Tell your son to enjoy collections, and XXXX XXXX! This response demonstrates a pattern of harassment, unprofessional conduct, and disregard for consumer-protection laws that mirrors my experience. 

Collectively, these facts show that Aldous & Associates and XXXX XXXX XXXX have engaged in systemic unfair and deceptive practices. Their actions constitute willful violations of the FDCPA, FCRA, and TCPA, causing significant financial harm ( an XXXX credit-score drop ), reputational damage, and continued harassment.

Company response to consumer: Closed with explanation