Consumer complaint received 2024-06-14 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Investigation took more than 30 days
Company: Experian Information Solutions Inc.
State: MI

Complaint narrative:
I looked at my report back on XX/XX/year> and noticed some things are incomplete and not accurate. And according to the fair credit reporting act whenever a consumer reporting agency prepares a consumer report it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about whom the report relates. 

I sent a letter on XX/XX/year> asking them to reinvestigate these accounts listed below because XXXX XXXX - XXXX The dates on this account are incorrect. The information in the remarks field is missing or incorrect. 

XXXX - XXXX The credit limit and/or high balance are incorrect. This account is too old to be on my credit report. The payment history/rating is incorrect. The dates on this account are incorrect. The information in the remarks field is missing or incorrect. 

XXXX XXXX XXXX XXXX  The credit limit and/or high balance are incorrect. This account is too old to be on my credit report. The payment history/rating is incorrect. The dates on this account are incorrect. The information in the remarks field is missing or incorrect. The payment terms or account type are incorrect. 

XXXX - XXXX The dates on this account are incorrect. The information in the remarks field is missing or incorrect. 

XXXX - XXXX I have no knowledge of this account. 

XXXX - XXXX The credit limit and/or high balance are incorrect. This account is too old to be on my credit report. The payment history/rating is incorrect. The dates on this account are incorrect. 

XXXX - XXXX This account is too old to be on my credit report. The payment history/rating is incorrect Account status is incorrect. The dates on this account are incorrect. The information in the remarks field is missing or incorrect. 

XXXX - XXXX This account is too old to be on my credit report. The dates on this account are incorrect. The " Account in Dispute '' remark is missing or incorrect. 

XXXX - XXXX This account is too old to be on my credit report. The dates on this account are incorrect. The information in the remarks field is missing or incorrect. 

XXXX XXXX XXXX XXXX XXXX Balance was paid in full. 
I also received the down payment back on this secure credit card account before it was closed. 
The balance and/or past due are/is incorrect. 
The amounts, other than balance and/or past due, are incorrect. 
The credit limit and/or high balance are incorrect. 
The payment history/rating is incorrect. 
The dates on this account are incorrect. 
This account is settled. I closed this account. 

XXXX XXXX XXXX XXXX XXXX  The credit limit and/or high balance are incorrect. The balance and/or past due are/is incorrect. 

XXXX - XXXX The credit limit and/or high balance are incorrect. This account is too old to be on my credit report. The payment history/rating is incorrect. The dates on this account are incorrect. The information in the remarks field is missing or incorrect. 

They have not responded to me here is my tracking number : XXXX XXXX XXXX XXXX XXXX XXXX ( XXXX ) Can you look into this matter?

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief