Consumer complaint received 2024-11-25 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: NC

Complaint narrative:
To Whom It May Concern : I am writing to dispute the accuracy of the information related to XXXX XXXX ( Account Number : XXXX ) listed on my credit report. This account has come back as verified despite numerous reporting errors and inconsistencies that do not match across the credit reporting agencies, which violates my rights under the Fair Credit Reporting Act ( FCRA ). 
I have already filed a complaint with the Consumer Financial Protection Bureau ( CFPB ), Complaint Number XXXX, regarding this matter. As part of my complaint, I provided proof supporting my dispute, including my government-issued ID and proof of address. 
Here are the inconsistencies for each bureau : XXXX : Reports the account as closed on XX/XX/XXXX. 
Claims the last late payment occurred in XX/XX/XXXX, which is after the account was reported closed. 
States the last payment was made on XX/XX/XXXX, which is also inconsistent with the closed account status. 

XXXX : Reports the last payment was made on XX/XX/XXXX, but does not show any payment history for XX/XX/XXXX. 
Provides no payment data for XX/XX/XXXX and XX/XX/XXXX, further indicating incomplete or inaccurate reporting. 

Experian : XXXX the account as 30 days late in XX/XX/XXXX. 
Shows no data for XX/XX/XXXX. 
Reports the account as 30 days late in XX/XX/XXXX. 
Shows no data for XX/XX/XXXX. 
Reports the account as 60 days late in XX/XX/XXXX. 
States the last status update was in XX/XX/XXXX, which conflicts with other reporting timelines. 
Additionally, Experian lists the last payment as XX/XX/XXXX, but the payment history shows the account as charged off rather than indicating a payment or any attempt to bring the account current. This is contradictory and reflects inaccurate reporting. 


In addition to the reporting errors, I have also discovered that this account was written off as a profit and loss on the records. However, I have not been furnished a 1099-C, which is required by the IRS for canceled debt. This lack of proper documentation constitutes fraud under IRS rules, as you have reported the account as written off without providing me with the required tax form. This fraudulent reporting violates both the FCRA and IRS regulations. 
Under Section 611 of the FCRA ( 15 U.S.C. 1681i ), credit reporting agencies are required to conduct a reasonable investigation when disputes are submitted. Section 607 ( b ) ( 15 U.S.C. 1681e ( b ) ) mandates that credit reporting agencies maintain reasonable procedures to ensure maximum possible accuracy of information. Section 623 ( 15 U.S.C. 1681s-2 ) prohibits furnishers of information, like XXXX XXXX XXXX from providing inaccurate or incomplete information to credit bureaus.

Given these violations, including the fraudulent reporting of a written-off debt, I request the immediate removal and deletion of this account from my credit report.

Furthermore, I request that you : 1. Provide a detailed explanation of why there are significant reporting inaccuracies across the credit bureaus regarding this account.

2. Provide the name and contact information of the person or entity you contacted at XXXX XXXX to verify this information. 

3. Provide a detailed description of how the investigation was conducted, including any documents or evidence used to verify the accuracy of the information.

If you can not furnish this information within 15 days, you are required to delete the account from my credit report as per the FCRA. Continuing to report inaccurate and fraudulent information without proper verification is unlawful and harms my financial standing.

I am disputing the following information directly with you, the furnisher of information, and I am requesting that you conduct an investigation as outlined in the FCRA section 623 enforceable by FACTA 312 which afford me the right to request that you as the information furnisher conduct a reasonable investigation of the information being reported to the credit bureaus.

Failure to address this matter appropriately will result in further legal action to enforce my rights under Sections 616 and 617 of the FCRA for willful or negligent noncompliance and could lead to a formal complaint to the IRS for fraud.

Please confirm receipt of this letter and respond in writing with your findings and actions taken.

Thank you for your prompt attention to this matter, also I didn't receive any information and its been more then 5 days please remove this account under 15 usc 1681 ( a ) ( 6 ) ( B ) ( iii )

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation