Consumer complaint received 2023-07-20 00:00:00
Product: Vehicle loan or lease — Loan
Issue: Getting a loan or lease — Credit denial
Company: Stellantis Financial Services US Corp.
State: CA

Complaint narrative:
I recently went to a dealership and was discriminated against, and denied an extension of my credit as the dealership initiated transactions and I was given no benefit, but to be a as precise as possible I will send the letter I sent to them. Explaining precisely what was done. During the time of the transaction at the dealership when the credit extension was initiated, I informed them of my knowledge of the laws and how the consumer credit transaction is supposed to take place and the general manager should clear indication of agreement and then Mocked me out of the dealership refusing to comply and inform the banks of my consumer rights and laws. Purposely he refused to follow through after running my credit. XXXX XXXX, XXXX, XXXX of XXXX. Precisely this is what occurred and also the letter that was sent to them. In Pursuance of 15 usc 1602 L the term credit card was used to initiate a consumer credit transaction. The term credit card means any card, plate, coupon book or other credit devices existing for the purpose of obtaining money, property, labor or services on credit. I am also the cardholder and holder in due course. So in pursuance of 15 usc 1602n I am the one who came in with the credit card to initiate the transaction, it is not possible to get denied with something I came in with. The term adverse action never mentions anything to do with the consumer getting denied credit because it is impossible to get denied in something that Im granting to your corporation, the right to extend credit. So in pursuance of 15 usc 1602 the term credit means the right granted by a creditor to a debtor to defer payments of debt or to incur debt and defer its payments. Credit is my right and Im the one who regularly extends credits in the connection with loans in pursuance of 15 usc 1602G. I am the original creditor and I am well aware of my rights. I know that reporting to the consumer reporting agency is voluntary. This is a private transaction and this an unfavorable situation to me the consumer. No where in the term adverse action defined within the FCRA does it mention that a natural person can be denied credit. So as an original creditor it is not lawful to be denied my right to grant credit, furthermore my credit was used and I received no benefit from the use of my credit. An inquire popped up on my consumer report which is a receipt of the transaction meaning someone got paid off my credit and I received no benefit at all. In fact damages were done to the denial of my rights mentally and financially. As used in section 1643 of the title the means of a credit card by a person other than that, The cardholder who does not have actual implied or apparent authority or such use from the cardholder which receives no benefit. Ive been discriminated against as there are no federal laws that state a credit score can deny me my right to extend credit. Ive, in good faith exercised my right, and I, the natural person, have been discriminated against in pursuance of 15 usc 1691. So it shall be unlawful for any creditor to discriminate against any applicant with respect to any aspect of a credit transaction. For the damages that have been done to my mental distress and financial reputation, as I take my consumer report and life seriously, I will take this to a federal level if my request to open the account in which adverse action has taken place is not met. Im aware of my open end credit plan my right to contract unlimited without being denied. I demand your company reinvestigate this matter, abide by federal law and open up the accounts in which Ive extended credit.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation