Consumer complaint received 2024-05-29 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: CITIBANK, N.A.
State: NY

Complaint narrative:
I am a federally protected consumer and I HAVE RIGHTS clearly outlined in the Fair Credit Reporting Act, 15 USC 1681 and I am aware of MY RIGHT TO PRIVACY under 15 USC 1681A ( 4 ). 

This is I XXXX XXXX writing this letter and NOT a third-party agency. PLEASE, DO NOT SEND ME A COMPUTER-GENERATED RESPONSE LETTER, THAT WOULD NOT BE A RESONABLE PROCEDURE AND WOULD CONSTITUTE A WILFULL VIOLATION that could lead to even more damages up to {$1000.00} implied and MUCH MORE when actual damages occur. 
I am attempting to settle this inaccurate matter privately, NOW. 

I received a copy of my credit report ( s ) from XXXX and noticed an account that needs to be immediately UPDATED TO PAID AS AGREED, It is as follows : CBNA XXXX Citibank NA has violated my consumer rights, which is noted below in 15 USC 6802. 

15 U.S. Code 6802 - Obligations with respect to disclosures of personal information, THE LAW CLEARLY STATES : ( b ) OPT OUT ( 1 ) In general A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unless ( A ) such financial institution clearly and conspicuously discloses to the consumer, in writing or in electronic form or other form permitted by the regulations prescribed under section 6804 of this title, that such information may be disclosed to such third party ; ( B ) the consumer is given the opportunity, before the time that such information is initially disclosed, to direct that such information NOT BE disclosed to such third party ; and ( C ) the consumer is explained how the consumer can exercise that nondisclosure option. 

A. Citibank NA DID NOT disclose to me the consumer that the information reported would be disclosed to the third party the consumer reporting agencies. 

B. Citibank NA DID NOT give me an opportunity to direct such information not be disclosed. 

C. Citibank NA DID NOT give me, the consumer, an explanation of how I could exercise the non-disclosure option. 

The law basically states if ALL 3 of these disclosures were not provided to me that this is a direct violation of the law and I have the right to exercise OPTING OUT. 

ALL these 3 disclosures were NOT MET, therefore, I am demanding to OPT OUT of having my information reported and demanding the reporting information to be UPDATED TO PAID AS AGREED on my consumer report OR I may seek to take legal action against your agency for willfully violating the law after I've clearly explained to you how you've violated me. MULTIPLE VIOLATIONS of 15 USC 1681n- willful non-compliance is well in play here, {$1000.00} per instance of implied damages and much more for actual damages as clearly outlined within the title. 

I am also damaged emotionally as this erroneous entry on my credit report is leaving my family practically homeless because I am unable to secure a mortgage due to this inaccurate information. 

Im ALSO being violated in 15 USC 1666b- Timing of Payments.

THE LAW CLEARLY STATES : ( a ) Time to make Payments. 
A creditor may not treat a payment on a credit card account under an open-end consumer credit plan as late for any purpose, unless the creditor has adopted reasonable procedures designed to ensure that each periodic statement including the information required by section 1637 ( b ) of this title is mailed or delivered to the consumer not later than 21 days before the payment due date. Show me proof that you followed this code or UPDATE THIS ACCOUNT TO PAID AS AGREED IMMEDIATELY. 


XXXX has violated my consumer rights AS WELL and violated federal law ; I have proof in 15 USC 1681B ( 2 ) of the Fair Credit Reporting Act, which is noted below, 15 USC 1681B ( 2 ) PERMISSABLE PERPOSE of consumer reports, THE LAW CLEARY STATES : ( a ) In general Subject to subsection ( c ), any consumer reporting agency may furnish a consumer report under the following circumstances and no other : ( 2 ) In accordance with the written instructions of the consumer to whom it relates. 

I DID NOT give ANY AGENCY written authorization or written instructions to report this information. 

You both have not only violated the Fair Credit Reporting Act, but YOUR agency has committed AGGRIVATED IDENTITY THEFT and I've sustained defamation of character just to name a couple damages should this matter escalate to court. 



Because both your agency and XXXX have conspired against me collectively, you have both violated my rights under 18 USC 241 which is noted below.

18 U.S. Code 241 - Conspiracy against rights, THE LAW CLEARLY STATES : If two or more persons conspire to injure, oppress, threaten, or intimidate any person in any State, Territory, Commonwealth, Possession, or District in the free exercise or enjoyment of any right or privilege secured to him by the Constitution or laws of the United States, or because of his having so exercised the same ; or If two or more persons go in disguise on the highway, or on the premises of another, with intent to prevent or hinder his free exercise or enjoyment of any right or privilege so secured They shall be fined under this title or imprisoned not more than ten years, or both ; XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 

You have XXXX days to respond to upon receipt of this letter to let XXXX know the referenced items and send me a new letter notifying me that the information has been UPDATED TO PAID AS AGREED on all consumer reporting agencies and mail me a new copy of my report or I may be seeking legal action against your agency for these damages.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation