Consumer complaint received 2026-03-25 00:00:00
Product: Money transfer, virtual currency, or money service — Check cashing service
Issue: Fraud or scam — 
Company: Paypal Holdings, Inc
State: FL

Complaint narrative:
Subject : Final Legal Escalation Immediate Recovery of Fraudulent Funds on PayPal Account XXXX To : PayPal XXXX XXXX XXXX I, XXXX XXXX XXXX XXXX, am the lawful owner of the PayPal account associated with XXXX. I am submitting this final legal escalation regarding a deliberate XXXX ongoing case of identity theft, unauthorized access, XXXX fraudulent transactions totaling approximately {$120000.00} XXXX. Unknown XXXX parties fraudulently linked my PayPal account XXXX a XXXX ( XXXX ) payment processor account, resulting in repeated unauthorized payouts XXXX my account without my knowledge, consent, or participation. I have never authorized, used, or benefited from any of these transactions. XXXX has formally confirmed the following in writing ( copies provided XXXX my legal team ) : Payments were processed XXXX the PayPal account linked XXXX a company under XXXX name. Any recovery or investigation must be handled directly by PayPal as the receiving financial institution. XXXX Supplier Account : XXXX Source of payments : XXXX Fraudulent PayPal email : XXXX Despite repeated attempts XXXX resolve this matter through PayPal customer support, the issue remains unresolved, XXXX I am forced XXXX escalate directly XXXX your XXXX XXXX XXXX XXXX. XXXX has confirmed that recovery is PayPals responsibility, yet no corrective action has been taken. Supporting evidence of my victim status XXXX the fraudulent activity includes : Police report documenting the identity theft XXXX financial fraud Identity theft affidavit XXXX XXXX confirming PayPal responsibility for recovery PayPal account statements showing unauthorized transactions Legal communications regarding the XXXX situation constitutes identity theft, unauthorized account manipulation, XXXX financial fraud occurring on PayPals platform. As the receiving payment processor, PayPal has both the legal XXXX fiduciary responsibility XXXX act immediately. I demand that PayPal take the following actions within XXXX business days : XXXX a full XXXX investigation of all unauthorized activity on my PayPal account. Identify and hold accountable all individuals responsible for these fraudulent transactions. Freeze, trace, XXXX secure any remaining balances or linked accounts related XXXX these fraudulent funds.Initiate immediate recovery XXXX return of all fraudulently obtained funds XXXX XXXX XXXX Account XXXX. Provide a formal written recovery plan XXXX timeline for resolution. Failure XXXX act immediately XXXX in good faith will compel me XXXX escalate this matter through regulatory authorities, including the Consumer Financial Protection Bureau, state financial regulators, XXXX international financial oversight bodies, as well as pursue legal action XXXX enforce recovery and hold responsible parties accountable. This complaint is submitted in good faith, supported by extensive documentation, XXXX reflects my legal rights as a victim of identity theft XXXX financial fraud. PayPal has both the authority XXXX obligation XXXX act decisively. I expect urgent executive-level action to investigate, recover, XXXX restore all funds stolen from my account. Sincerely, XXXX XXXX XXXX XXXX Email : XXXX Attachments : Police report Identity theft affidavit XXXX XXXX confirming PayPal responsibility PayPal account statements showing unauthorized transactions Legal team communications.

Company response to consumer: Closed with explanation