Consumer complaint received 2018-02-25 00:00:00
Product: Debt collection — Other debt
Issue: Took or threatened to take negative or legal action — Threatened or suggested your credit would be damaged
Company: Experian Information Solutions Inc.
State: CA

Complaint narrative:
I have been fighting this fraud from XXXX XXXX for about or very close to 6yrs and never one has XXXXl ever investigated this debt that has cause me Great Harm, Stress, Damage my credit for 6yrs I have been turned down for credit and services due to this erroneous account that was placed and kept on my account for 6 years ask Experian how many complaints I have issued about this account and Experian Credit and the worker named XXXX also has played a huge role in keeping this Fraudulent and erroneous account on my credit for all of these years and XXXX was sent proof to show that the name of the account was not me but the names were alike but wasn't my name he refused to remove this account Experian has caused just as much harm and damage to me as XXXX XXXX has and with this rude nasty lazy lady named XXXX who has refused to speak to me on the phone and she refused to give me her supv. name telling a XXXX XXXX to tell me to call XXXX and this XXXX XXXX was to have this complaint sent to her supv. who was supposed to call me on the XX/XX/XXXX. but has yet to call me XXXX was lying telling the staff and put in in the notes she was not in the office but the whole time she was at work, this is a very Weak woman to have the position that she has and not even woman enough to speak to a customers about the hardship and pain & suffering they have cause me and put on me for now for 6 years she is liar and only two things matter in life PEOPLE WILL ALWAYS LIE AND NUMBERS DONT " XXXX '' IS A LIAR!!! XXXX and XXXX XXXX XXXX have took 6yreas of my life with this ACCOUNT TAKE OVER FRAUD THEY DID TO ME AND SYNTHETIC IDENTITY THEFT AND NEW ACCOUNT TAKEOVER FRAUD, MAIL IDENTITY THEFT FRAUD AND SOCIAL SECURITY NUMBER IDENTITY THEFT FRAUD XXXX XXXX & EXPERIAN both played roles in this Fraud at 100 % they took the Fraudulent account and attached it to my credit file after I sent them proof with an Affidavit that XXXX XXXX ask me to send and I sent copies of my Birth Certificate, SSN and my ID they then took my information and combined with the fraudulent name XXXX with a DOB XX/XX/XXXX and added the fake name to my name now making my name XXXX XXXX XXXX XXXX AND NOW USING MY DOB XX/XX/XXXX THEY MADE THIS FRAUDULANT ACCOUNT BECOME MY ACCOUNT AT 100 % NOW IS MY DEBT but in all the letters and emails I have gotten from XXXX XXXX they were address me as XXXX XXXX XXXX which I still have and have sent this proof to Experian Credit also which was ignored! This is UNLAWFUL and FRAUDULENT uncalled for this company XXXX XXXX and EXPERIAN CREDIT has cause me lose of money denied credit denied services, homes denied, stressed out, hardship, embarrassment & shame, pain & suffering i have had to pay more for the smallest thing or just get denied but I have this FRAUDULANT Power Bill on my credit that was never my account or did I ever live in the state of California the address identification code for the debt from XXXX XXXX don't even exist. On the debt account on my file the only address I have id an PO Box with an physical have a address number to where the power bill was sent to so was power on at the PO Box but they said they investigation proved that it was my account and they proved I lived at the address were the power was at but the ID, DOB, and the Name didn't fit any of the information they had on the account but they said it was me and then they changed all the information to all my info taken the XXXX off the account and the DOB and the ID and replacing it with my real DOB, ID, Name you cant make an account my account they turned this power on for someone using my SSN who didn't know my name of my DOB I have a lot of police reports on file my wallet was stolen they told me they will not send me NO PROOF THIS ACCOUNT WAS MINE THEY SAID THEY PROVED IT WAS AND THEY DONT HAVE TO AND I WAS TOLD THEY WILL TAKE ME TO COURT FOR MAKING AN FALSE STATE THIS ACCOUNT WAS FRAUDULANT I STILL HAVE NOT SEEN ONETHING THEY CAN SHOW THAT HAS MY INFO ON THIS ACCOUNT AND I DEMAND TO SEE THIS PROOF BUT THEY WANT ME TO PROVE IT SO ME WHAT YOU HAVE SO I CAN REBUTTABLE IT ALL IN EQUITY I demand to see the application the ID or the ID number and the DOB from when the account was open I DEMAND TO SEE THE WHOE INVESTAGATION they alleged they have proving this account is my account. NO MATTER WHAT I WILL BE filling a lawsuit against them XXXX XXXX with EXPERIAN as a 3rd party they have caused great harm to the Grantor and Beneficiary of the ESTATE for the ALL CAPS NAME and I will demand that all monies that has been FRAUDLANT TOOK AND STOLEN FROM THE " XXXX XXXX XXXX '' be refunded back to me the Beneficiary of the ESTATE I WILL SEE THESE TWO COMPAINES IN COURT AND PLEASE BRING YOUR PROOF I REFUSED TO UPLOAD ANYTHING UP OR SEND IN TO XXXX they already took and stolen my info from before and put together the fraud and nailed this fraudulent account to my name and credit now for 6 years this fraudulent account and they are not to be TRUSTED SO IM UPLOADING IT HERE FOR THE RECORD TO MAKE SURE THEY SCAM IS ON XXXX XXXX THEY WILL PAY FOR WHAT THEY HAVE DONE TO ME AS IM NOT THE XXXX XXXXXXXX XXXX I'm the living woman that they have caused 6 years of pain & suffering to and they both with pay for this MAJOR ACT OF FRAUD THEY HAVE DONE!

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief