Consumer complaint received 2025-06-14 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account status incorrect
Company: Experian Information Solutions Inc.
State: FL

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX  Florida XXXXDate of Birth: XXXXSSXXXX XXXXn\nSubject: Request to Remove Inaccurate Credit Information\n\nTo Whom It May Concern:\n\nUpon reviewing my credit report, I have identified the following item(s) that contain inaccurate information:\n\n1. The following personal information is incorrect\n    \n        Incorrect Address(es): XXXX XXXX XXXX XXXX XXXX XXXX  The following personal information is incorrect\n    \n        Incorrect Address(es)XXXX XXXX XXXX XXXX XXXX XXXX XXXX PA XXXX  The following personal information is incorrect\n    \n        Incorrect Address(es): XXXX XXXX XXXX XXXX PA XXXX The following personal information is incorrect\n    \n        Incorrect Address(es): XXXX XXXX XXXX XXXX XXXX XXXX XXXX FL XXXX The inquiry was not authorized\n    XXXX    Date of inquiry: XXXX     Please remove it from my credit report.\n\n6. The following account is not mine\n    XXXX XXXX XXXX    Account Number: XXXX     Please remove this inaccurate information from my credit report.\n\n7. The following account is not mine\n XXXX XXXX XXXX     Account Number: XXXX     Please remove this inaccurate information from my credit report.\n\n8. PAYMENT FORGIVENESS\n    XXXX XXXX XXXX    Account Number: XXXX    Payment forgiveness acknowledged by this company. I acknowledge that I was late on one payment due to circumstances related to COVID-19. However, since that instance, I have maintained consistent, on-time payments for the past eight years without further issue. This update has not been made\n\n9. PAYMENT FORGIVENESS\n XXXX XXXX    Account Number: XXXX    Payment forgiveness acknowledged by this company. I acknowledge that I was late on one payment due to circumstances related to COVID-19. However, since that instance, I have maintained consistent, on-time payments for the past eight years without further issue. This update has not been made\n\n10. The following account is not mineXXXX XXXX XXXX XXXX     Account Number: XXXX    Please remove this inaccurate information on my credit report.\n\n11. The following account is not mine\n XXXX XXXX    Account NumberXXXX XXXX    Please remove this inaccurate information from my credit report.\n\n12. The following account is not mine\n XXXX    Account Number: XXXX    Please remove this inaccurate information on my credit report.\n\n13. The following account is not mine\XXXX XXXX XXXX     Account Number: XXXX     Please remove this inaccurate information from my credit report.\n\n14. Validate Account\n XXXX XXXX XXXX XXXX     Account Number: XXXX     Please supply information on how you have verified this item. This item does not belong to me.\n\n\nIn accordance with the Fair Credit Reporting Act, I hereby request that these items be thoroughly investigated and promptly removed from my credit report as they are reporting inaccurately. I understand that you are obligated to verify these items with the corresponding creditor. Any information that cannot be verified by the creditor should be deleted. I am aware that as per 15 U.S.C. Sec. 1681i(a), you are required to complete this investigation within 30 days upon receipt of this letter. However, I have seen no resolution or change regarding this matter. Therefore, I will allow an additional 30 days for this to be addressed. If no action is taken within that time frame, I will proceed with legal action to resolve the issue.\n\nKindly provide me with an updated copy of my credit report, free of charge, to the aforementioned address. Additionally, I kindly request that you notify any individuals who have received my credit report in the past six months of any corrections made.\n\nThank you for your attention and assistance in resolving this matter.'

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation