Consumer complaint received 2025-03-03 00:00:00
Product: Debt collection — Rental debt
Issue: False statements or representation — Attempted to collect wrong amount
Company: T.S. Holdings
State: NC

Complaint narrative:
XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX : Acct # XXXX To Whom It May Concern : I am sending this letter to you in response to a notice I received from you on XXXX. The amount {$2000.00}, is inaccurate. XXXX XXXX applied this amount to collections. I moved in XX/XX/XXXX. In the summer XXXX, my apartment flooded from the ceiling, came through the walls into the carpet. They took so long to come, I had to put trash bags to walk on my floor. They said due to this incident of flooding, that the carpets would be changed. This never happened. Then, in XXXX  of XXXX the main line under the apartment burst. They couldnt find the pipe, so they had to bust XXXX walls in my apartment XXXX, that left pipes and installation exposed. I went to the office in XX/XX/XXXX, to advise that I was moving out, they advised that I would be responsible for remaining lease. I felt hopeless, I not from here, so this area was new to me, so on XX/XX/XXXX. I had enough, it still wasnt fix. I went to the office with a letter and advised I was moving out. Now they are charging me for leaving early, for painting walls and carpet. XXXX XXXX law states that a landlord can not leave apart inhabitable. I just want XXXX to VALIDATE their information Be advised, this is not a refusal to pay, but a notice sent pursuant to the Fair Debt Collection Practices Act, 15 USC 1692g Sec. 809 ( b ) that your claim is disputed and validation is requested. 
This is NOT a request for verification or proof of my mailing address, but a request for VALIDATION made pursuant to the above named Title and Section. I respectfully request that your office provide me with competent evidence that I have any legal obligation to pay you. 
Please provide me with the following : What the money you say I owe is for ; Explain and show me how you calculated what you say I owe ; Provide me with copies of any papers that show I agreed to pay what you say I owe ; Provide a verification or copy of any judgment if applicable ; Identify the original creditor ; Prove the Statute of Limitations has not expired on this account ; Show me that you are licensed to collect in my state ; and Provide me with your license numbers and Registered Agent. 
Provide a detail copy of maintenance work log for apartment XXXX. Detailing the walls and flooring that were torn out by XXXX, due to apartment flooding from ; XX/XX/XXXX until XX/XX/XXXX If your offices have reported invalid information to any of the XXXX major Credit Bureaus XXXX XXXX, XXXX or XXXX ), said action might constitute fraud under both Federal and State Laws. Due to this fact, if any negative mark is found on any of my credit reports by your company or the company that you represent, I will not hesitate in bringing legal action against you for the following : Violation of the Fair Credit Reporting Act Violation of the Fair Debt Collection Practices Act Defamation of Character If your offices are able to provide the proper documentation as requested, I will require at least 30 days to investigate this information and during such time all collection activity must cease and desist. 
Also during this validation period, if any action is taken which could be considered detrimental to any of my credit reports, I will consult with a legal counsel. This includes any information to a credit reporting repository that could be inaccurate or invalidated or verifying an account as accurate when in fact there is no provided proof that it is. 
If your offices fail to respond to this validation request within 30 days from the date of your receipt, all references to this account must be deleted and completely removed from my credit file and a copy of such deletion request shall be sent to me immediately. 
I would also like to request, in writing, that no telephone contact be made by your offices to my home, my cell phone or to my place of employment. If your offices attempt telephone communication with me, including but not limited to computer generated calls or correspondence sent to any third parties, it will be considered harassment and I will have no choice but to file suit. You also may not communicate with me by email. All future communications with me MUST be done in writing and sent to the address noted in this letter. 
Additionally, please refrain from contacting any of the financial institutions where I have accounts or with which I have relationships. You have no right to access any of my personal or financial information that isnt part of public records. 
This is an attempt to correct your records, any information obtained shall be used for that purpose. 

Best Regards, XXXX XXXX XXXX XXXX

Company response to consumer: Closed with explanation