Consumer complaint received 2025-08-16 00:00:00
Product: Credit card — General-purpose credit card or charge card
Issue: Problem when making payments — Problem during payment process
Company: SYNCHRONY FINANCIAL
State: CA

Complaint narrative:
SILL HAVING LOG IN ISSUE WITH PAY PAL AND XXXX  XXXX XXXX AS WELL. 
I FORGET THE PASSWORD AND AUTO FILL IS NOT CORRECT SO THERE ARE VERIFICATION LIKE VERIFYING PHONE NUMBERS NEED I REMIND YOU THAT WHILE I WAS XXXX AT THE XXXX XXXX FOR FALSE ACUSATIONS AND MY DAYS OF XXXX WERE NOTHING BUT DAYS OF XXXX. BUT I MADE IIT THROUGH AND BACK TO THE DAYS OF XXXX THERE IS PROOF OF SOMEONE NAMMING MY BROTHER GETTING IN MY PAY PAL ACCCOUNT AND PUTTING HIMSELF AS AN AUTHORISED USER. 
SO NO STILL HAVING LOG IN PROBLEMS AND VERIFICATION PROBLEMS WITH PAY PAL AND XXXX  XXXX XXXX, AND I DID CALL THE XXXX PAY PAL NUMBERS ONE WITH PAY PAL CREDIT AND THE OTHER WITH PAY PAL MASTER CARD WORLDS CARD AND THERE WAS MORE PROMBLEMS ON THE PHONE, WITH THE XXXX DIFFERENT SYNCHORNY NUMBERS. THERE WAS FABRICATIONS AD DISBILIEFS AND WHY DOESNT ANYONE LIKE ME. THE SYNCRONY BANK CUSTOMERS SERVICES AGENTS WERE VERY DIFFICULT IN GETTING THROUGH TO. THE WERE SAYING CONFUSING THING AND MAKING IT LOOK LIKE I WAS PLAYING AND GAMES NOTHING BUT A TYRANT. DOES ANYONE IN THIS WORLD KNOW WHAT I HAVE TO GO THROUGH EVERYDAY, AND HOW I MUST FEEL, TOTTALY KNOW SENSITTIVITY. 
JSUT WICKED GAMES BECAUSE I AM NOTHING BUT A BAD PERSON SO ANOTHER THING ON MY PAY PALMASTER CARD CASH REWARDS CARD. THE PAYMENT OF {$29.00} WAS SENT BACK TO WHO EVER PAID FOR IT. LEAVING ME IN MORE OF A FIANCAIL CIRISIS.SO WE ARE GOING TO BE FAIR TO THE BABIES WHO THINK THEY CAN DO WHAT THEY WANT AND HAVE NOT REGRET INTO DOING THAT? 
ANTHERTHING IS I JUST RECIEVED IN THE MAIL AFTER I TALKED TO THE SYNCHRONY BANK THAT MY PAY PAL CRIEDIT IS CANCELED BECAUSE OF FRUAD. WHAT ABOUT THE BALANCE {$3000.00} LEFT ON MY ACCOUNT ARE WE GOING TO LET PEOPLE WHO PLAY GAMES WITH XXXX XXXX LIFE GET OFF THE HOOK, SO I GUESS I AM ASKING WHO ARE THE ONES WHO PLAY GAMES WITH MY LIFE, IF THE ARE GOING LET THE ONES WHO PALY GAMES OFF THE HOOK, SO THE BABIES AT SYNCHRONY ARE GOING TO LET THE BABIES OF WRECK MY LIFE AND TERRIOZE ME GET AWAY WITH MORE TERROR. SO ASK SYNCHRONY WHY ARE OUR PHONE CALLS SO DIIFFICULT? SO DIFFICULT TO CONECT WITH EACH OTHER SPIRTUALY. VERBALLY AND MENTALLY. ALSO XXXX XXXX XXXX SAYS MY CREDIT CARD IS CLOSED BUT I DID GET A MESSAGE OF AN ATTMEPT TO MAKE A PURCHASE SO, I AM CONFUSED. 
AND NO HELP OR SEINSTIVITY WITH MY CAR LOAN WITH XXXX XXXX XXXX THAT IS XXXX MONTHS PAST DUE LETS JUST PICK ON BIG XXXX FOR A BIT MORE AND FOR THE REST OF HIS LIFE. 
So the letter from Synchrony Bank from my Pay Pal Master Cards says the payment made on XX/XX/year>. is being returned. for not very specific and reality reasons. The date of the latter says, XX/XX/year>, which is about 21 days ago and 21 day after the account says the payment is complete. Payments do not take 21 days to become to be returned Nor do payments get returned after the payments become complete. I find this bulling and why does not anyone else think I am not bullied. Now my payment is due and past due because people can not think it is o.k. to terrorize my life. Also my Synchrony bank closed my Pay Pal Credit Line for fraudulent actively But the over payment of {$31000.00} is not being returned to my poor self

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation