Consumer complaint received 2024-05-28 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: NY

Complaint narrative:
XXXX. XXXX, ( acting as ) XXXX XXXX XXXX, XXXX. 
XXXX XXXX XXXX XXXX ) XXXXXXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX, Florida XXXX Re : Misrepresented instrument - bill of attainder/ foreign bill of exchange styled as account/ folio number ( XXXX ) ( XXXX ) ; and my inherited ancestral estate in reversion known as ( XXXXXXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX, Florida XXXX XXXX ) Attention : XXXX. XXXX, ( acting as ) Chief Executive Officer, XXXX You are hereby commanded to produce proof of the following via certified mail : 1.Produce evidence of an alleged 'Allodial title ' or 'Aboriginal title ' to my inherited ancestral estate in reversion known as XXXXXXXX XXXX XXXXXXXX XXXX XXXX XXXX, XXXX, Florida XXXX XXXX which would prove beyond reasonable doubt that you and / or your foreign de facto corporate entity known as XXXXXXXX XXXX XXXX XXXX ) to be the absolute owner of the said estate in reversion ; and lawfully conferred judicial authorization and jurisdiction to hear and decide cases affecting the property/ estates of XXXX XXXX nationals in dispute with citizens of the United States. 

2.Produce on an affidavit signed under penalty of perjury the specific specie that you are accepting as " payment '' for the satisfaction of the alleged debt associated with account / folio number ( XXXX ) ( XXXX ) A. gold and silver coins which is the lawful money ( dollars ) used to pay all debts per Article 1 Section 10, Clause 1 of the Constitution for the United States of North America : or B. private corporate commercial paper ( Federal Reserve Notes ) and securities ( Checks ) which are unconstitutional counterfeit coins and do not constitute payment of any debt XXXX. XXXX, ( acting as ) Chief Executive Officer, XXXX. 
XXXX XXXX XXXX XXXX ) XXXXXXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX, Florida XXXX Re : Misrepresented instrument bill of attainder / foreign bill of exchange/ Foil Number ( XXXX ), ( XXXX ) ; unanswered Affidavit of Fact : Affidavit of Dispute [ Exhibit : A ] received on or about XX/XX/2024 On or about XX/XX/2024, you were duly served with process at your mailing location via united states postmaster Certified Mail ( XXXX XXXX XXXX XXXX XXXX ) with the Affidavit of Fact : Affidavit of Dispute [ Exhibit : A ] and was given XXXX XXXX XXXX  ) days from that date to answer and prove your Claim in accordance with the prerequisites of my due process rights secured by the XXXX Amendment of the Constitution for the United States of North America. As of this date, you have waived your due process rights by failing to answer and prove your claim of an allege debt which constitutes default. 
Your default stands as conclusive evidence of your admission by silence to you committing acts of fraud in the inducement. Your default also stands as conclusive proof of you having no valid claim, and your instrument as well as account/ folio number ( XXXX ) ( XXXX ) being unconstitutional, notwithstanding, null & void ab initio , and unenforceable for lack of jurisdiction and fraud. 
I am now seeking the following damages from you ( XXXX. XXXX ) and all other representatives of XXXXXXXX XXXX XXXX XXXX Allodial Compensation Invoice for Damages Damage Cost Conspiracy against rights ( 18 USC 241 ). {$75000.00} Denationalization. {$75000.00} Extortion {$75000.00} Fraud in the inducement. {$75000.00} Lunch & misc. ( paper, ink, envelopes ) {$2500.00}. 
Consular assistance. {$20000.00} Total : {$390000.00} Payable in lawful money XXXX fine silver bullion coins or bar DUE XXXX 


XXXX XXXX XXXX, ( acting as ) XXXX XXXX XXXX, XXXX. 
XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX  New York XXXX ( Alternate mailing address ) XXXX XXXX XXXX, ( acting as ) Chief Financial Officer, XXXX. 
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, New Jersey XXXX Re : Misrepresented instrument - bill of attainder/ foreign bill of exchange styled as account/ folio number XXXX ; and my inherited ancestral estate in reversion known as ( XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX  New York XXXX XXXX XXXX Attention : XXXX XXXX XXXX, ( acting as ) Chief Financial XXXX, XXXX You are hereby commanded to produce proof of the following via certified mail : 1.Produce evidence of an alleged 'Allodial title ' or 'Aboriginal title ' to my inherited ancestral estate in reversion known as XXXX XXXX XXXX XXXX XXXX XXXX XXXX New York XXXX XXXX XXXX which would prove beyond reasonable doubt that you and / or your foreign de facto corporate entity known as XXXXXXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXXXXXX XXXX to be the absolute owner of the said estate in reversion ; and lawfully conferred judicial authorization and jurisdiction to hear and decide cases affecting the property/ XXXX XXXX XXXX XXXX XXXX  in dispute with citizens of the United States. 

XXXX.Produce on an affidavit signed under penalty of perjury the specific specie that you are accepting as " payment '' for the satisfaction of the alleged debt associated with account / folio number XXXX : A. gold and silver coins which is the lawful money ( dollars ) used to pay all debts per Article 1 Section 10, Clause 1 of the Constitution for the United States of North America : or B. private corporate commercial paper ( Federal Reserve Notes ) and securities ( Checks ) which are unconstitutional counterfeit coins and do not constitute payment of any debt. 



XXXX XXXX XXXX, ( acting as ) XXXX XXXX XXXX, XXXX. 
XXXX XXXX XXXX XXXX ) NEW YORK CORPORATE HEADQUARTERS XXXX XXXX XXXX XXXX XXXX XXXX XXXX, New York XXXX ( Alternate mailing address ) XXXX XXXX XXXX, ( acting as ) Chief Financial XXXX, XXXX. 
XXXX XXXX XXXX XXXX ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Re : Misrepresented instrument bill of attainder / foreign bill of exchange/ Foilo Number : XXXX ; unanswered Affidavit of Fact : Affidavit of Dispute [ Exhibit : A ] received on or about XX/XX/2024. 

On or about XX/XX/2024, you were duly served with process at your mailing location via united states postmaster Certified Mail ( XXXX XXXX XXXX XXXX XXXX ) with the Affidavit of Fact : : Affidavit of Dispute [ Exhibit : A ] and was given XXXX XXXX XXXX XXXX  days from that date to answer and prove your Claim in accordance with the prerequisites of my due process rights secured by the XXXX  Amendment of the Constitution for the United States of North America. As of this date, you have waived your due process rights by failing to answer and prove your claim of an allege debt which constitutes default. 
Your default stands as conclusive evidence of your admission by silence to you committing acts of fraud in the inducement. Your default also stands as conclusive proof of you having no valid claim, and your instrument as well as account/ folio number ( XXXX ) being unconstitutional, notwithstanding, null & void ab initio , and unenforceable for lack of jurisdiction and fraud. 
I am now seeking the following damages from you ( XXXX XXXX XXXX ) and all other representatives of XXXX XXXX XXXX XXXX ) Allodial Compensation Invoice for Damages Damage Cost Conspiracy against rights ( 18 USC 241 ). {$75000.00} Denationalization. {$75000.00} Extortion {$75000.00} Fraud in the inducement. {$75000.00} Lunch & misc. ( paper, ink, envelopes ) {$2500.00}. 
Consular assistance. {$20000.00} Total : {$390000.00} Payable in lawful money XXXX fine silver bullion coins or bar DUE XXXX 




XXXX XXXX XXXX, ( acting as ) XXXX XXXX XXXX, XXXX. 
TRANSUNION XXXX XXXX ) XXXX XXXX XXXX XXXX XXXX, ILLINOIS XXXX Re : Misrepresented instrument - bill of attainder/ foreign bill of exchange styled as account/ folio number ( XXXX ), ( XXXX ), ( XXXX ), ( XXXX ), ( XXXX ) ( XXXX ), and my inherited ancestral estate in reversion known as ( XXXX XXXX XXXX XXXX, XXXX, ILLINOIS XXXX. ) Attention : XXXX XXXX XXXX, ( acting as ) Chief XXXX XXXX, XXXX You are hereby commanded to produce proof of the following via certified mail : 1.Produce evidence of an alleged 'Allodial title ' or 'Aboriginal title ' to my inherited ancestral estate in reversion known as XXXX XXXX XXXX XXXX XXXX, ILLINOIS XXXX XXXX which would prove beyond reasonable doubt that you and / or your foreign de facto corporate entity known as TRANSUNION ( Inc ) to be the absolute owner of the said estate in reversion ; and lawfully conferred judicial authorization and jurisdiction to hear and decide cases affecting the property/ estates of XXXX XXXX XXXX in dispute with citizens of the United States. 

XXXX.Produce on an affidavit signed under penalty of perjury the specific specie that you are accepting as " payment '' for the satisfaction of the alleged debt associated with account / folio number ( XXXX ), ( XXXX ), ( XXXX ), ( XXXX ), ( XXXX ), ( XXXX ) A. gold and silver coins which is the lawful money ( dollars ) used to pay all debts per Article 1 Section 10, Clause 1 of the Constitution for the United States of North America : or B. private corporate commercial paper ( Federal Reserve Notes ) and securities ( Checks ) which are unconstitutional counterfeit coins and do not constitute payment of any debt. 



XXXX. XXXX, ( acting as ) XXXX XXXX XXXX, XXXX. 
XXXX ( XXXX ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Nebraska XXXX Re : Misrepresented instrument - bill of attainder/ foreign bill of exchange styled as account/ folio number XXXX ; and my inherited ancestral estate in reversion known as ( XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, Nebraska XXXX XXXX ) Attention : XXXX. XXXX, ( acting as ) Chief XXXX XXXX, XXXX You are hereby commanded to produce proof of the following via certified mail : 1.Produce evidence of an alleged 'Allodial title ' or 'Aboriginal title ' to my inherited ancestral estate in reversion known as XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Nebraska XXXX XXXX which XXXX prove beyond reasonable doubt that you and / or your foreign de facto corporate entity known as XXXX ( XXXX ) to be the absolute owner of the said estate in reversion ; and lawfully conferred judicial authorization and jurisdiction to hear and decide cases affecting the property/ estates of XXXX XXXXXXXX XXXX  in dispute with citizens of the United States. 

2.Produce on an affidavit signed under penalty of perjury the specific specie that you are accepting as " payment '' for the satisfaction of the alleged debt associated with account / folio number XXXX A. gold and silver coins which is the lawful money ( dollars ) used to pay all debts per Article 1 Section 10, Clause 1 of the Constitution for the United States of North America : or B. private corporate commercial paper ( Federal Reserve Notes ) and securities ( Checks ) which are unconstitutional counterfeit coins and do not constitute payment of any debt. 


XXXX. XXXX, ( acting as ) XXXX XXXX XXXX, XXXX. 
XXXX ( XXXX ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Nebraska XXXX Re : Misrepresented instrument bill of attainder / foreign bill of exchange/ Foilo Number : XXXX ) ; unanswered Affidavit of Fact : Affidavit of Dispute [ Exhibit : A ] received on or about XX/XX/2024. 

On or about XX/XX/2024, you were duly served with process at your mailing location via united states postmaster Certified Mail ( XXXX XXXX XXXX XXXX XXXX ) with the Affidavit of Fact : Affidavit of Dispute [ Exhibit : A ] and was given XXXX XXXX XXXX XXXX days from that date to answer and prove your Claim in accordance with the prerequisites of my due process rights secured by the 5th Amendment of the Constitution for the United States of North America. As of this date, you have waived your due process rights by failing to answer and prove your claim of an allege debt which constitutes default. 
Your default stands as conclusive evidence of your admission by silence to you committing acts of fraud in the inducement. Your default also stands as conclusive proof of you having no valid claim, and your instrument as well as account/ folio number ( XXXX ) being unconstitutional, notwithstanding, null & void ab initio , and unenforceable for lack of jurisdiction and fraud. 
I am now seeking the following damages from you ( XXXX. XXXX XXXX and all other representatives of XXXX ( XXXX ) Allodial Compensation Invoice for Damages Damage Cost Conspiracy against rights ( 18 USC 241 ). {$75000.00} Denationalization. {$75000.00} Extortion {$75000.00} Fraud in the inducement. {$75000.00} Lunch & misc. ( paper, ink, envelopes ) {$2500.00}. 
Consular assistance. {$20000.00} Total : {$390000.00} Payable in lawful money XXXX fine silver bullion coins or bar DUE XXXX 



XXXX XXXX XXXX, ( acting as ) XXXX XXXX XXXX, XXXX. 
XXXX XXXX XXXX XXXX XXXX XXXX ) XXXX XXXX XXXX XXXX, New York XXXX Re : Misrepresented instrument - bill of attainder/ foreign bill of exchange styled as account/ folio number ( XXXX ) ( XXXX ) ; and my inherited ancestral estate in reversion known as ( XXXX XXXX XXXX XXXX XXXX New York XXXX XXXX ) Attention : XXXX XXXX XXXX, ( acting as ) Chief XXXX XXXX, XXXX You are hereby commanded to produce proof of the following via certified mail : 1.Produce evidence of an alleged 'Allodial title ' or 'Aboriginal title ' to my inherited ancestral estate in reversion known as XXXX XXXX XXXX XXXX, New York XXXX, which would prove beyond reasonable doubt that you and / or your foreign de facto corporate entity known as XXXX XXXX XXXX XXXX XXXX XXXX XXXX to be the absolute owner of the said estate in reversion ; and lawfully conferred judicial authorization and jurisdiction to hear and decide cases affecting the property/ XXXX XXXX XXXX XXXX XXXX in dispute with citizens of the United States. 

2.Produce on an affidavit signed under penalty of perjury the specific specie that you are accepting as " payment '' for the satisfaction of the alleged debt associated with account / folio number ( XXXX ) ( XXXX ) A. gold and silver coins which is the lawful money ( dollars ) used to pay all debts per Article 1 Section 10, Clause 1 of the Constitution for the United States of North America : or B. private corporate commercial paper ( Federal Reserve Notes ) and securities ( Checks ) which are unconstitutional counterfeit coins and do not constitute payment of any debt. 


XXXX XXXX XXXX, ( acting as ) XXXX XXXX XXXX, XXXX. 
XXXX XXXX XXXX XXXX XXXX XXXX ) XXXX XXXX XXXX XXXX, New York XXXX Re : Misrepresented instrument bill of attainder / foreign bill of exchange/ Foilo Number : ( XXXX ) ( XXXX ) ; unanswered Affidavit of Fact : Affidavit of Dispute [ Exhibit : A ] received on or about XX/XX/2024. 


On or about XX/XX/2024, you were duly served with process at your mailing location via united states postmaster Certified Mail ( XXXX XXXX XXXX XXXX XXXX ) with the Affidavit of Fact : Affidavit of Dispute [ Exhibit : A ] and was given XXXX XXXX XXXX  ) days from that date to answer and prove your Claim in accordance with the prerequisites of my due process rights secured by the 5th Amendment of the Constitution for the United States of North America. As of this date, you have waived your due process rights by failing to answer and prove your claim of an allege debt which constitutes default. 
Your default stands as conclusive evidence of your admission by silence to you committing acts of fraud in the inducement. Your default also stands as conclusive proof of you having no valid claim, and your instrument as well as account/ folio number ( XXXX ) ( XXXX ) being unconstitutional, notwithstanding, null & void ab initio , and unenforceable for lack of jurisdiction and fraud. 
I am now seeking the following damages from you ( XXXX XXXX XXXX ) and all other representatives of XXXX XXXX XXXX XXXX XXXX XXXX ) Allodial Compensation Invoice for Damages Damage Cost Conspiracy against rights ( 18 USC 241 ). {$75000.00} Denationalization. {$75000.00} Extortion {$75000.00} Fraud in the inducement. {$75000.00} Lunch & misc. ( paper, ink, envelopes ) {$2500.00}. 
Consular assistance. {$20000.00} Total : {$390000.00} Payable in lawful money XXXX fine silver bullion coins or bar DUE XXXX 




XXXX XXXX XXXX, ( acting as ) XXXX XXXX XXXX, XXXX. 
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, New York XXXX Re : Misrepresented instrument - bill of attainder/ foreign bill of exchange styled as account/ folio number ( XXXX ), ( XXXX ) and my inherited ancestral estate in reversion known as ( XXXX XXXX XXXX XXXX, XXXX, New York XXXX. XXXX Attention : XXXX XXXX XXXX, ( acting as ) Chief XXXX XXXX, XXXX You are hereby commanded to produce proof of the following via certified mail : 1.Produce evidence of an alleged 'Allodial title ' or 'Aboriginal title ' to my inherited ancestral estate in reversion known as XXXX XXXX XXXX XXXX XXXX, New York XXXX which would prove beyond reasonable doubt that you and / or your foreign de facto corporate entity known as XXXX XXXXXXXX XXXX XXXX  XXXX to be the absolute owner of the said estate in reversion ; and lawfully conferred judicial authorization and jurisdiction to hear and decide cases affecting the property/ XXXX XXXX XXXX XXXX nationals in dispute with citizens of the United States. 

XXXX on an affidavit signed under penalty of perjury the specific specie that you are accepting as " payment '' for the satisfaction of the alleged debt associated with account / folio number ( XXXX ), ( XXXX ) A. gold and silver coins which is the lawful money ( dollars ) used to pay all debts per Article 1 Section 10, Clause 1 of the Constitution for the United States of North America : or B. private corporate commercial paper ( Federal Reserve Notes ) and securities ( Checks ) which are unconstitutional counterfeit coins and do not constitute payment of any debt. 



XXXX XXXX XXXX, ( acting as ) XXXX XXXX XXXX, XXXX. 
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, New York XXXX Re : Misrepresented instrument bill of attainder / foreign bill of exchange/ Foilo Number : ( XXXX ), ( XXXX ) ; unanswered Affidavit of Fact : Affidavit of Dispute [ Exhibit : A ] received on or about XX/XX/2024. 

On or about XX/XX/2024, you were duly served with process at your mailing location via united states postmaster Certified Mail ( XXXX XXXX XXXX XXXX XXXX ) with the Affidavit of Fact : : Affidavit of Dispute [ Exhibit : A ] and was given XXXX XXXX XXXX XXXX  days from that date to answer and prove your Claim in accordance with the prerequisites of my due process rights secured by the 5th Amendment of the Constitution for the United States of North America. As of this date, you have waived your due process rights by failing to answer and prove your claim of an allege debt which constitutes default. 
Your default stands as conclusive evidence of your admission by silence to you committing acts of fraud in the inducement. Your default also stands as conclusive proof of you having no valid claim, and your instrument as well as account/ folio number ( XXXX ), ( XXXX ) being unconstitutional, notwithstanding, null & void ab initio , and unenforceable for lack of jurisdiction and fraud. 
I am now seeking the following damages from you ( XXXX XXXX XXXX ) and all other representatives of XXXX XXXX XXXX XXXX XXXX XXXX Compensation Invoice for Damages Damage Cost Conspiracy against rights ( 18 USC 241 ). {$75000.00} Denationalization. {$75000.00} Extortion {$75000.00} Fraud in the inducement. {$75000.00} Lunch & misc. ( paper, ink, envelopes ) {$2500.00}. 
Consular assistance. {$20000.00} Total : {$390000.00} Payable in lawful money XXXX fine silver bullion coins or bar DUE XXXX 




XXXX XXXX, ( acting as ) XXXX XXXX XXXX, XXXX. 
XXXX XXXX XXXX ) XXXX XXXX XXXX XXXX XXXX, CALIFORNIA XXXX Re : Misrepresented instrument - bill of attainder/ foreign bill of exchange styled as account/ folio number ( XXXX ), ( XXXX ), ( XXXX ), ( XXXX ), ( XXXX ), ( XXXX ), and my inherited ancestral estate in reversion known as ( XXXX XXXX XXXX, XXXXXXXX XXXX, CALIFORNIA XXXX XXXX XXXX Attention : XXXX XXXX XXXX, ( acting as ) Chief XXXX XXXXXXXX XXXX Your claim of an alleged debt associated with account/ folio number : ( XXXX ), ( XXXX ), ( XXXX ), ( XXXX ), ( XXXX ), ( XXXX ) is hereby disputed in accordance with my prerequisite 'due process rights ' secured under Article III section 2, and the Amendment 5 of the Constitution for the United States of North America. 

You are hereby commanded to produce proof of the following via certified mail : 1.Produce evidence of an alleged 'Allodial title ' or 'Aboriginal title ' to my inherited ancestral estate in reversion known as XXXX XXXX XXXX XXXXXXXX XXXX XXXX  CALIFORNIA XXXX XXXX which XXXX prove beyond reasonable doubt that you and / or your foreign de facto corporate entity known as XXXX ( XXXX ) to be the absolute owner of the said estate in reversion ; and lawfully conferred judicial authorization and jurisdiction to hear and decide cases affecting the propertyXXXX XXXX XXXX XXXX XXXX XXXX in dispute with citizens of the United States. 

2.Produce on an affidavit signed under penalty of perjury the specific specie that you are accepting as " payment '' for the satisfaction of the alleged debt associated with account / folio number ( XXXX ), ( XXXX ), ( XXXX ), ( XXXX ), ( XXXX ), ( XXXX ) A. gold and silver coins which is the lawful money ( dollars ) used to pay all debts per Article 1 Section 10, Clause 1 of the Constitution for the United States of North America : or B. private corporate commercial paper ( Federal Reserve Notes ) and securities ( Checks ) which are unconstitutional counterfeit coins and do not constitute payment of any debt. 


XXXX XXXX, ( acting as ) XXXX XXXX XXXX, XXXX. 
XXXX XXXX XXXX ) XXXX XXXX XXXX XXXX XXXX, CALIFORNIA XXXX Re : Misrepresented instrument bill of attainder / foreign bill of exchange/ Foilo Number : ( XXXX ), ( XXXX ), ( XXXX ), ( XXXX ), ( XXXX ), ( XXXX ) ; unanswered Affidavit of Fact : Affidavit of Dispute [ Exhibit : A ] received on or about XX/XX/2024. 

On or about XX/XX/2024, you were duly served with process at your mailing location via united states postmaster Certified Mail ( XXXX XXXX XXXX XXXX XXXX ) with the Affidavit of Fact : : Affidavit of Dispute [ Exhibit : A ] and was given XXXX XXXX XXXX XXXX days from that date to answer and prove your Claim in accordance with the prerequisites of my due process rights secured by the 5th Amendment of the Constitution for the United States of North America. As of this date, you have waived your due process rights by failing to answer and prove your claim of an allege debt which constitutes default. 
Your default stands as conclusive evidence of your admission by silence to you committing acts of fraud in the inducement. Your default also stands as conclusive proof of you having no valid claim, and your instrument as well as account/ folio number ( XXXX ), ( XXXX ), ( XXXX ), ( XXXX ), ( XXXX ), ( XXXX ) being unconstitutional, notwithstanding, null & void ab initio, and unenforceable for lack of jurisdiction and fraud. 
I am now seeking the following damages from you ( XXXX XXXX ) and all other representatives Of XXXX ( XXXX ) Allodial Compensation Invoice for Damages Damage Cost Conspiracy against rights ( 18 USC 241 ). {$75000.00} Denationalization. {$75000.00} Extortion {$75000.00} Fraud in the inducement. {$75000.00} Lunch & misc. ( paper, ink, envelopes ) {$2500.00}. 
Consular assistance. {$20000.00} Total : {$390000.00} Payable in lawful money XXXX fine silver bullion coins or bar DUE XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief