Consumer complaint received 2024-11-03 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Experian Information Solutions Inc.
State: GA

Complaint narrative:
Subject : Dispute of Inaccurate Reporting of Late Payments under the Fair Credit Reporting Act This letter serves as a formal dispute concerning the reporting of a late payment associated with my closed account with XXXX XXXX XXXX Account number XXXX I believe the information on my credit report is erroneous and violates provisions of the Fair Credit Reporting Act ( FCRA ), specifically 15 U.S.C. 1681e ( b ), 1681i, and 1681s-2, which govern the reporting, verification, and accuracy of information within consumer credit files.

Basis of Dispute I have reviewed my records and confirmed that there was no delinquent payment on this account prior to its closure. Consequently, the reported late payment inaccurately reflects my credit history. This inaccurate information is having a negative impact on my creditworthiness, and I am therefore disputing this entry in accordance with my rights under the FCRA.

Relevant Legal Provisions 1. Reasonable Procedures for Accuracy ( 15 U.S.C. 1681e ( b ) ) Under the FCRA, credit reporting agencies are required to follow reasonable procedures to assure maximum possible accuracy in consumer reports. The inaccurate reporting of a late payment on a closed account fails to meet this standard, as the information does not accurately represent the accounts status at the time it was reported.

2. Obligation to Reinvestigate Disputed Information ( 15 U.S.C. 1681i ) As the CRA, you are required to conduct a thorough reinvestigation of any information disputed by a consumer. I hereby request that you investigate this matter by contacting the original creditor and verifying the accuracy of the reported late payment. If your investigation finds that this information is indeed incorrect, I request its immediate deletion from my credit report.

3. Duties of Furnishers of Information ( 15 U.S.C. 1681s-2 ) Additionally, under 15 U.S.C. 1681s-2 ( a ), furnishers of information are obligated to ensure the accuracy and integrity of information reported to CRAs. If your investigation shows that the creditor failed to meet these standards, I request that the late payment entry be promptly removed.

Requested Action In light of the above, I respectfully request that you : Reinvestigate the reported late payment, contacting the creditor as required by law. 
Remove or correct any inaccurate information from my credit file if the investigation confirms inaccuracies. 
Notify me in writing upon completion of your investigation, including a statement of any actions taken. 

Supporting Documentation To assist with your investigation, I am including relevant documentation, such as my credit report. 

Please consider this dispute a matter of urgency. I request a response within 30 days as stipulated by the FCRA, including confirmation of any corrections or deletions made to my report. Should the information remain unchanged and verifiable, I request a detailed summary of the reinvestigation, including the name and contact information of the data furnisher and any materials used in verifying the informations accuracy. 

Thank you for your immediate attention to this matter.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation