Consumer complaint received 2024-11-04 00:00:00
Product: Checking or savings account — Checking account
Issue: Problem with a lender or other company charging your account — Transaction was not authorized
Company: BMO BANK NATIONAL ASSOCIATION
State: IL

Complaint narrative:
I helped my mom open an XXXX account today, she doesnt have a debit card so I let her use mine, shes older and doesnt want a card. She use to do online banking with BMO online before we were attacked on the internet. Ive been getting no internet for years and have been getting harassed. They ran my life into the ground. They delete all my stuff and give it to my moms device when Im the owner of my XXXX account. They ran my career or what could be of it in the trash and keep stealing all the things I pay for online so now Im low on money. For the past week Ive been denied every single thing Im trying to buy. I had to stand XXXX minutes in XXXX to make a XXXX XXXX  purchase. I was denied a XXXX purchase on my tv. And then my moms order was cancelled on XXXX. I had to call BMO and they told me XXXX ran the card through about XXXX times at XXXX and it was denied even though I just purchased something from XXXX today that was NOT denied on my personal XXXX account. This account we tried to charge from today was my moms first XXXX account and now shes already in bad standing. Thing is when I called and spoke to your representative she knew my mothers XXXX account was fairly new. She said well since its fairly new can you just please try again to make another purchase. I asked for paperwork to see what XXXX was doing because I noticed that my neighbors have been attacking us and stealing our speed and they are ALL XXXX customers. Is there monitoring happening at the institution of the bank in regards to our home internet? Ive been getting harassed by the police and my neighbors and havent been able to do anything online for over seven years. Im banned online in every single platform imaginable when Im not even the person whos done anything wrong. XXXX  claims I purchased an illegal item on the internet or put an illegal item on the internet, and I have no clue what they are talking about. 

What is happening to me is gang stalking by authorities and the people they know, all my neighbors know the police, and they all keep going to police about my character and keep calling them whenever I even just say hello. I had XXXX lady at XXXX yell at me as if she was XXXX, her anger was so furious towards me, a person she doesnt even know or care to know, that she wasnt even breathing when she was screaming at me across two yards you XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX that and Im going to call the police and they are gon na XXXX  you. Little does she know I have a law enforcement degree and that isnt really how it works. Now Im having problems with the bank while Ive been having problems with every single institution that I do business with. I get abused every single time I leave my house, they troll me so hard I end up crying my eyes out in front of everyone and Ive just been XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX I know my neighbors and the police want me to XXXX  and Im sure everyone else does too but XXXXm a human being who has rights and nobody deserves to be abused while they are losing their life. Im attacked or having problems with my internet every single day, I cant do anything on my XXXX or internet without my neighbors coming out and you should of heard all them screaming when I closed my XXXX accounts. I couldnt even set up my new router today. I pay XXXX a month for wireless service and cant use it or get an service on any carrier but everyone else is just fine. My neighbor is set up like hes XXXX XXXX XXXX himself he must have like XXXX routers. And they all love monitoring me with their XXXX  cams pointing it towards my house while we cant even get one to work with our XXXX internet Im just trying to find out what the problem is or to get a straight answer about why out of nowhere my card is getting locked left and right and why Im being monitored. 

Thank you.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation