Consumer complaint received 2024-03-13 00:00:00
Product: Checking or savings account — Savings account
Issue: Closing an account — Company closed your account
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
State: GA

Complaint narrative:
I am XXXX XXXX XXXX XXXX, I am XXXX XXXX XXXX. 
I wrote this letter with the purpose of letting you know that I have been a victim of scam last XX/XX/XXXX. I received a job offer from the company XXXX XXXX XXXX located at XXXX XXXX XXXX XXXX XXXX XXXX PA XXXX, through XXXX XXXX, for the position of XXXX XXXX. The first contact, the job offer, was received from an email that identifies the person who contacted me, that is : XXXX XXXX ( XXXX ), and I received several others in the name of XXXX XXXX, but sinc

e different email addresses, there was also contact by text message. We tried to make contact by call, but he called once and even though I was working at my current job, I couldn't answer his call, and then I tried to call him myself and never got a response. To make sure of the whole situation a little, I looked for information about the company on the Internet at that time and I
noticed that they had a website ( XXXX XXXX XXXX  ) and on XXXX XXXX  I found the company perfectly with its name displayed, so everything It seemed to be going correctly.

The first weeks I felt calm and excited because everything seemed to be the job I was looking for ( and for which I am prepared, since I have a degree in XXXX XXXX with an XXXX  mention ), performing basic tasks such as
creating and managing a group of XXXX in the name of XXXX XXXX, until I was instructed to make payments to designers and advertising agencies as indicated in the position description. 
I received the first check and deposited it through online banking an amount of {$2200.00}, after that I received the information of the person to whom.

I had to send cash payment for what I assumed were advertising and content creation services to : XXXX XXXX address XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX. 
That first check was deposited on XX/XX/XXXX. 
This first paper check looked good and normal, and for the first week or so until we received other checks for other supposed payments, there was no report from the bank that there was anything wrong until approximately XXXX days later, that is the reason why I did not see nothing irregular about this.

After that, I worked on the task I had been assigned from the beginning, which was creating, modifying and managing a XXXX group until I was told on XX/XX/XXXX that I would receive another shipment from USPS with XXXX more checks, amounts of : {$2900.00} {$2900.00} {$2900.00} from the same state California but each one sent from different addresses, those were deposited directly in the bank and withdrawn in cash to send to another person : XXXX XXXX address XXXX XXXX XXXX XXXX XXXX, CA XXXX for the corresponding payment of advertising services that were indicated to me for an amount of {$4800.00}. 
Then on XX/XX/XXXX I received an email from Bank of America informing me that my account had a balance of less than {$100.00} which seemed very strange to me, I was worried and when I called the bank they informed me about the status of the checks I received. Of course I became desperate when they told me that none of the checks had funds or were fraudulent, and that's when I realized that I was being scammed, and that I lost an amount of money that I never really had saved in my bank account, for wanting to take advantage of what seemed to be an excellent job offer. 
I made reports of this to the Police and the FBI. 
For my part, I am willing to do any type of review that you want to carry out on my email and cell phone to verify all the evidence that I am sending you, I have nothing to hide and my greatest wish is that my situation with you is clarified, I reach this country prepared professionally and with objectives just ending the year XXXX, not knowing many things about this country, but with every desire to grow professionally and do things in an integral and honest way. 
As I mentioned before, the money that those evil people managed to steal from me is much more than I ever managed to save, even so, I want to reach any agreement or arrangement with you that allows the solution of this unfortunate case of which I am a victim, and I will continue to insist with the police forces and the law to try to solve all this, I am living a nightmare with this situation and honestly I just want a solution.

As additional information, all the evidence attached here had already been sent to a Bank of America postal address that some online operators provided to me, but upon receiving the response letter of the case, and calling again the number indicated in the letter I received They told me that they had not received any of the evidence so it appears to have been sent to a Bank of America address that does not correspond to the one that is competent in my case.

I hope that this time you can receive and review all the information and evidence of everything that happened and understand the situation I am currently in.

Without further ado to this letter, I will eagerly await a response that can resolve this mishap. 
Sincerely, XXXX XXXX! Phone number : XXXX Police Report : XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with monetary relief