Consumer complaint received 2025-10-03 00:00:00
Product: Debt collection — Credit card debt
Issue: Attempts to collect debt not owed — Debt was already discharged in bankruptcy and is no longer owed
Company: Velocity Portfolio Group
State: OH

Complaint narrative:
Subject Account ( s ) : XXXX Velocity Investments Account No. XXXX To Whom It May Concern, I, XXXX XXXX, submit this formal complaint against Velocity Investments , LLC for their continued and unlawful furnishing of derogatory credit information regarding the above-referenced account. Despite prevailing in court, where the case brought by this debt purchaser was dismissed, Velocity continues to report this account inaccurately as a charge-off or written-off obligation on my consumer credit reports. 

This continued reporting is false, misleading, and unlawful under the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681s-2 ( a ) ( 1 ) ( A ), which prohibits furnishers from reporting information they know or should know is inaccurate. Once a debt buyer initiates legal action and fails to prove its ownership or validity of the debt, and the matter is dismissed, there exists no lawful basis to continue reporting the debt as collectible. 

Grounds for Complaint 1. Court Dismissal / Lack of Validity The case filed by Velocity Investments against me was dismissed, thereby extinguishing any claim of enforceability. Any subsequent reporting of this account as delinquent, charged-off, or collectible is materially inaccurate and defamatory to my credit profile. 



2. Improper Furnishing Post-Dismissal Under FCRA 623 ( a ) ( 1 ), furnishers may not continue to furnish derogatory data once they are aware the information is inaccurate. The dismissal of their case placed Velocity on actual notice that they lacked standing to enforce or collect this debt. 

XXXX. Consumer Harm/ Double Reporting The unlawful reporting of this account artificially inflates my debt burden, depresses my creditworthiness, and constitutes impermissible double reporting in violation of FCRA 1681n & 1681o. 


4. Failure to Update to XXXX XXXX or Deleted Even if an assignment occurred, at minimum, the trade line should reflect XXXX XXXX The present derogatory notation is deceptive and causes ongoing financial injury. 


Relief Requested I demand that the CFPB take immediate regulatory action to enforce compliance by Velocity Investments , LLC, and to protect my rights under federal law by requiring : 1. Immediate deletion of the Velocity Investments account ( No. XXXX ) from all consumer reporting agencies ( EXXXX XXXX XXXX XXXX XXXX 


2. Confirmation that Velocity Investments has ceased any further furnishing of derogatory information related to this account. 


3. Sanctions or corrective measures for Velocitys willful noncompliance and continued harm to consumers.

Conclusion Velocity Investments is knowingly reporting false and misleading information in violation of the FCRA, despite the dismissal of their lawsuit. This practice is damaging, unlawful, and must be corrected without delay. 

I respectfully request the Bureaus intervention to ensure the permanent deletion of this trade line and to hold Velocity Investments accountable for its noncompliance. 

Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation