Consumer complaint received 2026-01-22 00:00:00
Product: Prepaid card — General-purpose prepaid card
Issue: Problem with a purchase or transfer — Charged for a purchase or transfer you did not make with the card
Company: Block, Inc.
State: OH

Complaint narrative:
I got this cash app card again. On XX/XX/XXXX there was a transaction saying denied? I have not been on cash app since XXXX this was XXXX after multiple calls to these ppl who never answer the phone. So once in app XXXX cancelled but I wasn't on the app until XXXX when I receive XXXX from my daughter. They denied I called asked them how is there transaction in the app, and you removed from the website? Privacy policy I read all says that platform no one to change. Now I asked today been asking since XXXX when my daughter sent little cash for food. So another transaction was intercepted they locked account, I screenshot and completed transaction me and my daughter on the phone I called she said completed but the screenshot say this account doesn't exist.. I'm c now all these complaints bc USA government want foreign here then they don't. Old as I and family one was XXXX in right mind I've never seen the ftc FCC not bring these companies to their knees in the XXXX they didnt tolerate this and nor did USA interact this much with these ppl brought here send away practicing discrimination. So when me and daughter on phone XX/XX/XXXX my daughter said it's complete I called cash app they say nothing was sent yes it was I screenshot all the XXXX  they be doing to these consumers we pay taxes but not for these XXXX  in XXXX XXXX. These ppl been stealing a long time time to bring these ppl down. Most in XXXX, XXXX and I don't want to deal with them and don't have to. These same people that have scammers calling my landline 6 months straight I will file with FTC this is a landline and my bill, astronomical that a complaint with ftc. But as far as cash app they have taken my funds before no one did XXXX  I don't want to use bank card maybe safer but too many crooks and everyone know I'm not justifying. My cousin 's judge. just complain and if need be bring up case in court looks like I didn't get any settlement from these stealing my money lied locked my account. I remember just going to the bank now you got use everything to be safe AI was desecrated by XXXX in the book numbers -XXXX  XXXX This is not new XXXX and all these companies with their piracy? My XXXX someone needs to clean the XXXX up. I want my XXXX it's not the amount it the principle. Like XXXX  no more XXXX  so the store don't want to accommodate the XXXX  to a XXXX. They're stealing ripping them off with XXXX  being gone it's all going to be a disaster i plan to move my gg grandmother was here I met her born XXXX ( XXXX ) she passed when I was XXXX XXXX want my XXXX and I will be using the bank account. XXXX did the same. So when cash app locked my card my daughter sent XXXX XXXX XXXX tripped me out lock account saying I doesn't exist. So I'm trying to tell these folks all these cards are A complete recipe for crooks thieves looters. XXXX XXXX a lot money XXXX  stealing Now the foreigners doing it. They come her bc XXXX you do anything you want and most folks get away with it. Yeah .. research most are crooks soo these scammers do the same I had no scam calls until I interact with those ppl after they try to have your account. Theyre pathetic they calling landline. I want my XXXX simple had no business stealing

Company response to consumer: Closed with explanation