Consumer complaint received 2024-08-15 00:00:00
Product: Checking or savings account — Other banking product or service
Issue: Opening an account — Account opened without my consent or knowledge
Company: WELLS FARGO & COMPANY
State: NV

Complaint narrative:
Wells Fargo which was my bank during XXXX through XXXX and longer open an account got my knowledge for identity theft protection with XXXX money from my account for approximately 3 years starting from XX/XX/XXXX through XX/XX/XXXX XXXX each month they have admitted to misappropriating the funds opening up accounts without knowledge of the person they have admitted to fraud and abusing accounts and Monies they broke the banking codes they tricked and use money that I earned to do those things they sent the check of {$1100.00} XX/XX/XXXX I opted to go to mediation, they tried to offer {$700.00} extra dollars however I opted to go to mediation which we did on XX/XX/XXXX, they would only offer another {$2700.00} as a final offer which they let me know was not a binding resolution and that I could file a complaint with you. 
They're not accounting for the fraud in the misuse in a misappropriation of funds that they committed against me over XXXX  years ago and neither are they considering the stress of having to deal with such an issue from a well-known establishment I was a faithful customer of theirs and they abused me misuse my funds committed fraud against me cause me undue stress and they did not want to give me the proper compensation They did this to me and my account for almost XXXX  years and never once provided the service that they so-called signed me up for I never received any notices any reports or anything they just took my money monthly and committed fraud misused it I have all of my letters and documentation from them and if you check the confession of Wells Fargo you will see that they admit it to the fraud and misappropriation misuse Etc it has been a long process since early XXXX this year up until the end of XXXX before they would even try for mediation they wanted to skate by and not compensate people the way that they deserve to be compensated they abuse the laws the banking laws and they agreed to make good to the people that they did these things too now I have to check my bank accounts now everyday every other day it's stressful because I don't know when someone is going to do the same thing to me again Wells Fargo took advantage of my trust they violated the federal fair credit Reporting Act the embellished funds from customers like me the Federal Reserve board find them they were an ethical violation of the banking codes as well I trusted them and was a proud member many years they miss applied money 's received from me to do whatever they wanted to do charge incorrect fees open up other accounts applied fraudulent interest open up fake accounts I have been wronged and used so many legal fees to where they have admitted fraud creating personal PIN numbers and misappropriation of funds the justice department in the SEC have found them guilty of committing these crimes now just think if it would have been me committed these crimes against Wells Fargo what would have happened to me what would I be how much would I have to pay how many years would I have gone to jail none of these people went to jail they just agreed to compensate and that's what they should do

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation