Consumer complaint received 2024-01-26 00:00:00
Product: Checking or savings account — Checking account
Issue: Managing an account — Deposits and withdrawals
Company: CVB FINANCIAL CORP.
State: CA

Complaint narrative:
NOTICE OF FAILURE TO COMPLY WITH BANKING LAWS On XX/XX/XXXX of 2024 I was presenting a promissory note to Citizen Business Bank for processing and opening a business account for the credits from the promissory note to be deposited and was denied the presentment and processing from XXXX XXXX Bank representative XXXX ( Relationship Manager ), XXXX XXXX XXXX ( XXXX ) and the XXXX team, Stating that their bank doesnt adhere to laws pertaining to promissory notes presented by person ( s ). I asked for more information and laws that support their decision and none was given.

LAWS that support my claim 1 ) Proclamation 2039 as used in this order the term " banking institutions '' shall include all Federal Reserve Banks, national banking associations, banks, trust companies, savings banks, building and loan associations, credit unions, or other corporations, partnerships, associations or persons, engaged in the business of receiving deposits, making loans, discounting business paper, or transacting any other form of banking business.

2 ) 12 USC 5002 ( 2 ) BANK -The term ''bank '' means any person that is located in a State and engaged in the business of banking and includes ( B ) any Federal reserve bank .

3 ) 12 USC 411 - Federal reserve notes, to be issued at the discretion of the Board of Governors of the Federal Reserve System for the purpose of making advances to Federal reserve banks through the Federal reserve agents as hereinafter set forth and for no other purpose, are authorized. The said notes shall be obligations of the United States and shall be receivable by all national and member banks and Federal reserve banks and for all taxes, customs, and other public dues.

4 ) 12 USC 412 - Any Federal Reserve bank may make application to the local Federal Reserve agent for such amount of the Federal Reserve notes hereinbefore provided for as it may require.

5 ) 1000 - Federal Deposit Insurance Act SEC. 3. DEFINITIONS ( a ) DEFINITIONS OF BANK AND RELATED TERMS. -- ( 1 ) BANK. -- The term " bank '' -- ( A ) means any national bank and State bank , and any Federal branch and insured branch ; and ( B ) includes any former savings association.

( 2 ) STATE BANK. -- The term " State bank '' means any bank, banking association , trust company, savings bank, industrial bank ( or similar depository institution which the Board of Directors finds to be operating substantially in the same manner as an industrial bank ), or other banking institution which -- ( A
) is engaged in the business of receiving deposits, other than trust funds ( as defined in this section ) ; 6 ) Federal Reserve Act sec. 13 ( 8 ) ( 8 ) Advances to member banks on promissory notes Any Federal reserve bank may make advances for periods not exceeding fifteen days to its member banks on th
eir promissory notes secured by the deposit or pledge of bonds, notes, certificates of indebtedness, or Treasury bills of the United States, and any Federal reserve bank may make advances for periods not exceeding ninety days to its member banks on their promissory notes secured by such notes,

Company response to consumer: Closed with explanation