Consumer complaint received 2024-06-04 00:00:00
Product: Student loan — Federal student loan servicing
Issue: Dealing with your lender or servicer — Keep getting calls about your loan
Company: Navient Solutions, LLC.
State: FL

Complaint narrative:
I have requested multiple tomes on their recorded lines to stop calling me and to communicate via XXXX mail. They comply for a short time but send letters to an condemned and unused address that is not listed as my main address. But they still somehow ended up at my address even though it should have been returned by the postal service due to them knowing very well the address they used that was wrong. But you know how it goes. People fond it difficult to be ethical, moral, selfless. So they do out of spite retaliation. Navient has always found my number even though I have previously had changed it a couple different times then, then just let it go because I caught on to their pattern and realize they have some sort of insight and able to pay their way into getting my information somehow. It is what it is. I figured, so why keep changing it if they are going to get it anyway? They have been doing this to me since around XXXX to the present. They know very well how long they have been basically stalking and harassing me but using their protection of we are allowed to call because it is an debt. I very well understand that but what I dont understand is how they always ended up with my number. That is no coincidence and can be proven. Anyway to this day in XXXX they still are in their same cycle and using it is an debt and we are allowed to call you. Basically rubbing it in my face they know they are just being dishonest, unethical, immoral corrupt, narcissistic abusers. Research it, mainly narcissistic abusers do stuff like this to their victims to gain response out of us so they can get their jollies off. They abuse their power, authority, and privileges and the control of peoples lives. They pay out large amounts of money to basically never take accountability and they keep doing the same negligent, unethical, immoral narcissistic abuser bully tactics and hiding their hands. They all know what they are doing and its disgusting. They use the Overseas call center due to they can break the rules and not have to comply. Why am I getting contact/communication from NAVIENT XXXX when I am Onshore and stateside? Its due to the difference in culture and understanding is why. They brainwash those foreign reps and use their vessels to carry out the Navient dirty deeds. Lots of companies are doing this and it keeps customers from trying to resolve conflict. Its an psychology behind it all. All to keep their energy tied to us so we never forget them. And they always stay in control knowing no matter what you do to try to ignore and block them they will crookedly pay for access to continue the cycle. Why do I say this? Picture this A month ago was your last on phone conversation request for them to stop calling. And to send via mail. They somewhat comply, and I got the communication via mail. Get this though, you have all calls forwarded but somehow just out of the blue your call forwarding was XXXX and you never touched your phone and someone called through and left you an voicemail. This is all highly organized operation these folks are pulling off. See what a-lot of money and status and power against others gets people/corporations? Gives them the upper hand to do their unethical, immoral, dishonest, corrupt, narcissistic abuse and retaliation. Again no coincidence being my last real conversation was from Navient. So I resolved that and activated for basically an whole rest of the month up till today. I looked last night and the number I forwarded it to had been altered and the area code changed but the rest of the number remained. ( I did complete an test call when I XXXX  activated it again after it mysteriously turned off and someone left me an voicemail ( fake fraud I located them and their location via their number and their XXXX XXXX accounts ) I went ahead and just cleared my phone and turned off my call forwarding. Low and behold an Missed call From Navient XXXX thing this morning. Again that is no coincidence. Ive got so much documentation and numbers that can be linked together and help figure out all involved in my situation I have endured for quite some time now. They are dirty, corrupt, dishonest, unethical, immoral, selfish, narcissistic abusers. And they need to stop hounding people about debts from back in XXXX. They know they have been doing this to me for an very, very, very, long time. And it needs to stop. They keep on and on and on and and trying to flip it back onto me as an aggressor when its them that keeps calling me after I block their many numbers in which I have all written down and documented. I guarantee, you make them call me from some of those numbers I blocked and they will prove to show they are blocked and they just keep making new numbers and doing the same ole mess. Trying to force manifest their ill intentions and plot and story line onto me so they remain with their hands and faces hidden. Ive reported this to FTC and FCC. And I did my check and my number has been registered to the Government do not call list since XXXX, XXXX. XXXX or so. I just checked my verification email. It is what it was is. They are corrupt and need to all kneel down in the corner on their knees on plates of rice. Then take their accountability and punishment for taking it way too far with their retaliation and abuse implementations and tactics. Im tired of these jerks attacking my spirit and soul and get away smooth and continue The cycle because they never get called out or caught. Thank you for your time. 

Highest Regards. 

XXXX XXXX XXXX XXXX XXXX XXXX  XXXX XXXX XXXX XXXX XXXX

Company response to consumer: Closed with explanation