Consumer complaint received 2024-12-16 00:00:00
Product: Debt collection — Rental debt
Issue: Attempts to collect debt not owed — Debt is not yours
Company: Rent Recovery Solutions
State: NE

Complaint narrative:
My Ex-Girlfriend and I were both named on an illegal collection attempt by Rent Recovery Solutions on behalf of XXXX XXXX. This is an attempt to collect an invalid debt, originally requested by XXXX XXXX ( Not XXXX XXXX, as reported on our credit reports ) in the amount of {$570.00} for various fees and alleged damages to a rental unit. 

As is standard by Nebraska Tenant Law, specifically Nebraska Revised Statute XXXX which states exactly : ( XXXX ) Upon termination of the tenancy, property or money held by the landlord as prepaid rent and security may be applied to the payment of rent and the amount of damages which the landlord has suffered by reason of the tenant 's noncompliance with the rental agreement or section XXXX. 

We had paid a {$500.00} Pet Fee ( non-refundable ) and a {$500.00} security deposit for this apartment. 

The {$570.00} was claimed owed in excess of the security deposit. 

No receipts were ever provided by the original lessor after repeated attempts to get this information from XXXX XXXX. According to Nebraska Law, money withheld from rent and security must be applied to the amount of damages the Landlord suffered, but no proof of such suffering was ever provided, as was our legal right. 

This has already been previously removed from both of our XXXX reports, but yet, Rental Recovery Solutions has filed once again with XXXX for the same debt under an invalid date, now stating that the debt is owed as of XX/XX/year> for this previously solved matter, which was previously solved because they are illegally attempting to collect a debt that is not owed. 

This debt is not legal, this debt is not valid under Nebraska Law. If it was valid, they would have simply taken us to court for the sum. Instead, they threaten our credit and submit our debt to XXXX AGAIN AFTER this was all previously cleared from our credit reports. This is clearly retaliation and an attempt to threaten our credit without any validity to the debt, as this matter was ALREADY solved nearly two years prior. 

No justification was provided from Rent Recovery Solutions at any point when we requested, via certified mail, documentation for proof of debt. Rent Recovery Solutions responded to this request but failed to provide ANY documentation. We have a legal right to obtain such documentation. They have continually failed to submit accurate information ( in the case of the original alleged debtor name, XXXX XXXX not XXXX XXXX, the original debt was submitted to collections in, resubmitting this debt under a single credit bureau with a new, invalid date of account opening ), have not obeyed the Fair Debt Collection Practices Act by failing to provide us with the documentation and proof of debt requested during the first appeal process. This debt is not legal under Nebraska Law and they have failed to follow the law in regards to the information we have requested. They are illegally attempting, once more, to collect on a debt that has no basis under Nebraska Law using falsified information and threatening our credit.

Company response to consumer: Closed with explanation