Consumer complaint received 2026-05-01 00:00:00
Product: Money transfer, virtual currency, or money service — Money order, traveler's check or cashier's check
Issue: Confusing or misleading advertising or marketing — 
Company: WELLS FARGO & COMPANY
State: AZ

Complaint narrative:
I applied for cash bonus offer promotional offer deal for new customers that joined up and opened up a free checking account I was promised cash bonus reward offerring deal agreement terms and conditions policies disclosures guidelines banking rules that were followed by Wells Fargo inc. when I opened up free checking account and meet required criteria and make opening deposit {$25.00} dollars and complete requirements that after 90 days of the opening account that wells Fargo bank is responsible liable to deposit cash bonus reward offer promotional funds that wells Fargo bank didn't follow through with promotion offer cash bonus reward offer deal agreement terms and conditions agreement contract agreed to and cash bonus reward coupon code for new customers only and bank falsly promises and falsely advertising ads promotional offerings rewards bonuses cash payments to new customers opening accounts as part of promotional offer banking conditions agreement terms were dishonored by Wells Fargo bank because I opened new customer bank account XXXX XXXX and I paid opening account deposit that was refundable but wells Fargo bank never refunded me back opening deposit payment of {$25.00} opening deposit payment and cash bonus reward offer deal coupon code that was activated at the time of opening new customer free checking account XXXX XXXX promotional offer cash bonus reward offer is for {$120.00} and wells Fargo bank refused to reimburse me back cash bonus reward offer deal that was advertised ads online offical wellsfargo.com website.and Wells Fargo wrongfully unfairly DISHONORED promotional cash bonus reward offer deal terms and conditions agreement contract binding agreement agreed to both parties and I completed all the requirements criteria to meet by new customers in order to receive it and wells Fargo bank executive corporate office management team didn't follow through with their part of agreed promotional cash bonus reward offer rules and protocals conditions terms requirements criteria guidelines that bank wrong fully didn't honor they dishonored banking rules terms conditions requirements rules binding agreement contract that bank agreed to and ilegally breached agreement binding contract promotional offer deal that was advertised online offical wells Fargo website page.Wells Fargo Bank ilegally violated consumer protection laws acts under state and federal national banks regulations and violated Consumer Protection laws and iligeal banking practices deceiving practices schemes deceptive actions falsly dishonored binding agreement terms and conditions promotional requirements and wrong doing actions unethical negeglience and wrong doing deceiving practices scamming new customers and not rewarding customers after completing banks required tasks to follow and agreed by both parties claiming is claiming all that wells Fargo bank dishonored agreement breached and they are responsible to reimbursing me back {$120.00} cash bonus reward promotional offering that bank iliegally scammed former customer who at the time was new customer from date XXXX XXXX through XXXX XXXX bank wrongfully unfairly didn't honor account agreement binding contract agreement terms set guidelines rules to follow and bank didn't follow through with agreement conditions requirements terms unresolved and loss wages of financial matters and dishonored deposit agreement terms and policies guidelines rules requirements criteria and a cashiers check or money order for {$160.00} that wells Fargo bank didn't cash it I cashed cashier check from Wells Fargo bank manager for {$160.00} I have cashier check that wells Fargo bank sent me a check payment because of financial harm and wrong doing actions violation ILegal banking practices deceptive practice unfairess unresolved issues and unfairness denials complaints disputes claims reported by customer that wells Fargo violated Consumer fairness opportunities credit practices acts laws lack of commuications and ilegally falsly dishonored promises false advertising ads practices schemes misleading information data details and misrepresentation misconducts claims against Wells Fargo corp office management team services.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation