Consumer complaint received 2024-09-17 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: NJ

Complaint narrative:
XX/XX/XXXX Consumer Financial Protection Bureau XXXX XXXX XXXX XXXX XXXX XXXX  XXXX Subject : Complaint Regarding Accounts Opened Due to XXXX XXXX Dear Consumer Financial Protection Bureau, I am writing to file a formal complaint regarding several unauthorized accounts that were opened in my name as a result of a data breach. I have already reported this issue to the Federal Trade Commission ( FTC ) and would like to ensure that my situation is also addressed by your office. 

Details of the Complaint : I learned that my personal information was compromised due to a data breach involving XXXX and other business entities. As a result of this breach, several fraudulent accounts were opened in my name. 

FTC Report : I have filed a report with the Federal Trade Commission ( FTC ) regarding this matter. The report was submitted on XX/XX/XXXX and is documented under the FTC Complaint Numbers : XXXX AND XXXX Details of Unauthorized Accounts/Records : Account Name/Number XXXX : bank of XXXX Acct XXXX XXXX Account Name/Number XXXX : world XXXX XXXX or XXXX XXXX XXXX Acct XXXX XXXX Account Name/Number XXXX : XXXX Acct # XXXX Account Name/Number XXXX : XXXX XXXX XXXX ( I have attached a copy of the " alleged statement '' from the original creditor that this collection agency provided me but I have never even lived at this address ) Account Name/Number XXXX : XXXX bank Acct # XXXX Account Name/Number XXXX : XXXX XXXX XXXX Bank Acct # XXXX Account Name/Number XXXX : Capital XXXX # XXXX Account Name/Number XXXX : XXXX XXXX XXXX XXXX Account Name/Number XXXX : XXXX  & XXXX XXXX XXXX # XXXX Account Name/Number XXXX : XXXX XXXX # XXXX Account Record/Number XXXX : Type - Chapter XXXX Bankruptcy Reference # XXXX Date Filed XX/XX/XXXX Actions Taken : I have taken the following steps to resolve this XXXX XXXX Contacted the affected creditors to dispute the fraudulent accounts. 
Requested a credit freeze with XXXX, XXXX and TransUnion. 

Requested Resolution>>> I respectfully request that the CFPB assist me in : Ensuring they are REMOVED from my credit reports IMMEDIATELY as they are negatively affecting my credit profile and causing me to be denied credit. 

I have attached copies of relevant documents, including my FTC report, and correspondence with the affected creditors/bureaus. 

>>I have tried NUMEROUS times to have Transunion PROPERLY investigate these accounts but they keep saying that they are verified which can't be true. I have also requested detailed summaries of their methods of verification which they refuse to provide me as well.<< Please let me know if you require any additional information. 

Thank you for your attention to this matter. I look forward to your assistance in resolving this issue. 

Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief