Consumer complaint received 2025-11-03 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: VA

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXEquifax Information Services LLCXXXX XXXX XXXX XXXX XXXXTo Whom It May Concern,XXXXThis letter serves as a formal complaint regarding the reporting of inaccurate and incomplete credit information by your organizationXXXXI am deeply concerned that the information detailed below has been included in my credit profile and that your operational procedures have not been sufficient to ensure the maximum possible accuracy of the credit reports you publish. It is mandated by credit reporting laws that bureaus only report credit information that is 100% accurate. Therefore, every effort must be made to guarantee the complete accuracy and correctness of the reported information. The following information requires further investigation:XXXX The following personal information is incorrectXXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXPlease remove it from my credit report.XXXXI kindly request that you provide evidence of this alleged item, specifically the contract, note, or any other document bearing my signature.XXXXIf you are unable to provide such evidence, I insist that the item be promptly removed from the report. The listed item is entirely inaccurate and incomplete, and its inclusion in your reporting constitutes a significant error. I request that you delete this misleading information and provide a corrected credit profile to all creditors who have received a copy within the past XXXX months, or the past two years for employment purposes.XXXXIn addition, please furnish the name, address, and telephone number of each credit grantor or other subscriber.XXXXAccording to federal law, you have a period of XXXX XXXX days to complete the re-investigation. Please be advised that I also request a description of the procedure used to determine the accuracy and completeness of the information, which should be provided within XXXX XXXX  days after the completion of your re-investigationXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXTransUnion LLC XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXTo Whom It May Concern,XXXXThis letter serves as a formal complaint regarding the reporting of inaccurate and incomplete credit information by your organization.XXXXI am deeply concerned that the information detailed below has been included in my credit profile and that your operational procedures have not been sufficient to ensure the maximum possible accuracy of the credit reports you publish. It is mandated by credit reporting laws that bureaus only report credit information that is 100% accurate. Therefore, every effort must be made to guarantee the complete accuracy and correctness of the reported information. The following information requires further investigation:XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXI kindly request that you provide evidence of this alleged item, specifically the contract, note, or any other document bearing my signatureXXXXf you are unable to provide such evidence, I insist that the item be promptly removed from the report. The listed item is entirely inaccurate and incomplete, and its inclusion in your reporting constitutes a significant error. I request that you delete this misleading information and provide a corrected credit profile to all creditors who have received a copy within the past XXXX  months, or the past two years for employment purposesXXXXIn addition, please furnish the name, address, and telephone number of each credit grantor or other subscriber.\nAccording to federal law, you have a period of XXXX XXXX days to complete the re-investigation. Please be advised that I also request a description of the procedure used to determine the accuracy and completeness of the information, which should be provided within XXXX XXXX days after the completion of your re-investigationXXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation