Consumer complaint received 2024-06-16 00:00:00
Product: Checking or savings account — Checking account
Issue: Managing an account — Banking errors
Company: WELLS FARGO & COMPANY
State: NJ

Complaint narrative:
Wells Fargo XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, SD XXXX Dear sir, I have received the documents prepared on XX/XX/year> regarding the Wells Fargo case no. XXXX and XXXX about account numbers ending in XXXX and XXXX. The CFPB case number is XXXX. You also included the letters written from the office of Wells Fargo Bank , N.A . XXXX XXXX and XXXX, addressed XXXXXXXX XXXX XXXX XXXXXXXX, XXXX XXXX. The documents on XX/XX/year> has dispute ID no. XXXX for account ending in XXXX. XXXX on XX/XX/year> has dispute ID no. XXXX for account ending in XXXX. The last one with dispute ID XXXX is for the account ending in XXXX. Both accounts, XXXX and XXXX, were meant for my business, the XXXX XXXX, and both were closed just after the Pandemic started with the belief, I would move to XXXX, NY after the completion of my degree with XXXX XXXX XXXX. Those accounts did not have any overdrafts and other issues to be criticized by your company. I do not remember whether your company branch sent me similar documents from the section of overdraft collection and recovery, since I closed the accounts because your company did not have the branch in XXXX, NY. Even if I do not remember whether I received similar documents in XXXX, I need to state that I do not have adequate reasons to be contacted by this section. As I am already having the identity theft report from FTC and my data which should be kept securely seems to be spoiled or made into disorder, it might be in vain to contact with them. Anyway, I have many CFPB cases with most of credit report companies. To receive the proper and organized credit reports created and recognized socially in the United States, these credit report companies need to dare investigating and answering the questions I made in the past XXXX year. 
Since I do not have any accounts with Wells Fargo and did not have any overdraft, I consider asking private information including social security number and date of birth might be interfering the protection of privacy. If this office needs the FTC identity theft report, this office can ask me directly again with proper reason why it has contacted with me and asked to provide the personal information ; even though I do not have any relationship and overdraft with Wells Fargo. 
Since I have had unwanted calls and unpleasant conversation with several customer services, I prefer not to converse by phone. Also, I consider it is preferable by letters to make sure the communication is verified by the non-English speaking residents of the United States. Since you state there is no issue between Wells Fargo and I, I believe we do not have to communicate further ; even though there is some questions. Also, I prefer to communicate by official and public phone numbers of Wells Fargo more than suggested number XXXX. 
Sincerely,

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation