Consumer complaint received 2024-08-26 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: LEXISNEXIS
State: VA

Complaint narrative:
XXXX XXXX XXXX Date : XX/XX/24 XXXX XXXX XXXX XXXX, VA. XXXX. 
E-mail address : XXXX Subject : CFPB Complaint LexisNexis Pursuant to the Fair Credit Reporting Act, 15 U.S.C. 1681, Section 602 ( a ), it is mandated that consumer reporting agencies must fulfill their significant responsibilities with utmost fairness and impartiality while rigorously respecting the consumers right to privacy. This statutory provision underscores the imperative for consumer reporting agencies to handle consumer information with the highest degree of integrity and to ensure that their practices do not infringe upon or undermine the privacy rights guaranteed to individuals. 
As LexisNexis operates as a consumer reporting agency, I, as the consumer, am entitled to the protection of my private information under applicable legal provisions. Specifically, 15 U.S.C. 6801 articulates the Congressional policy that obligates each financial institution to maintain an affirmative and ongoing duty to uphold the privacy of its customers and to safeguard the security and confidentiality of nonpublic personal information. This statute reinforces my right to ensure that LexisNexis adheres to its legal obligation by not disclosing or mishandling my private information, thereby upholding the privacy standards mandated by law. LexisNexis is a financial institution by definition under that title.

Pursuant to 15 U.S.C. 1681, Section 604 ( a ) ( 2 ), it is established that, except as provided under subsection ( c ), a consumer reporting agency may furnish a consumer report solely under the circumstances explicitly prescribed and in compliance with the written instructions of the consumer to whom the report pertains. LexisNexis, as a financial institution, is thus restricted by this provision and does not possess my consent, nor has it obtained any written authorization from me to furnish or disclose my consumer information. Consequently, LexisNexis 's actions in handling my information without such consent constitute a violation of the statutory requirements outlined in Section 604 ( a ). 
I hereby revoke any and all forms of consent to LexisNexis, whether given verbally, nonverbally, in writing, impliedly, or otherwise. In accordance with 15 U.S.C. 6802 ( b ) ( c ), it is mandated that a financial institution is prohibited from disclosing nonpublic personal information to any non-affiliated third party unless the consumer is provided with a clear explanation of how they can exercise the option to prevent such disclosure. Given this statutory requirement, LexisNexis must cease any further dissemination of my private information and ensure compliance with the consumers right to opt out of such disclosures. 
LexisNexis has failed to notify me of my right to exercise the option for non-disclosure of my personal information. Furthermore, pursuant to 15 U.S.C. 1681c ( a ) ( 5 ), and except as authorized under subsection ( b ), no consumer reporting agency is permitted to include in any consumer report items of information that are adverse in nature, other than records of convictions of crimes, if such items predate the report by more than seven years. The bankruptcy in question is an adverse item that LexisNexis is reporting once again without my explicit permission, which constitutes a violation of the statutory provisions set forth in the aforementioned section. 
Pursuant to 15 U.S.C. 1681s-2 ( a ) ( 1 ) ( a ), it is prohibited for any person to furnish information related to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.

Pursuant to 15 U.S.C. 1681 ( e ), every consumer reporting agency is mandated to establish and maintain reasonable procedures designed to prevent violations of Section 1681c of this title and to restrict the furnishing of consumer reports to the purposes specified under Section 1681b of this title. LexisNexis has failed to maintain such reasonable procedures. Additionally, 12 CFR 1016.7 provides that a consumer retains the right to opt out at any time. Accordingly, I am hereby exercising my right to opt out of all reporting services provided by LexisNexis.

Company response to consumer: Closed with explanation