Consumer complaint received 2026-03-08 00:00:00
Product: Debt collection — Telecommunications debt
Issue: Written notification about debt — Didn't receive enough information to verify debt
Company: Radius Global Solutions LLC
State: CA

Complaint narrative:
I am submitting this complaint regarding Radius Global Solutions and their attempt to collect an alleged debt originally associated with XXXX XXXX XXXX. Radius Global Solutions contacted me claiming that I owe {$650.00} for an XXXX XXXX XXXX account from XXXX. After being contacted, I requested validation of the alleged debt. In response, Radius Global Solutions provided only a document that appears to be an XXXX & XXXX account summary listing an account number and a balance of {$650.00}. The document provided does not constitute adequate validation of the alleged debt. It does not include any signed agreement or service contract, billing statements showing how the balance was calculated, a payment history, or documentation demonstrating that I am the individual responsible for the account. It also does not include any explanation of how the balance of {$650.00} was determined or whether additional fees, interest, or adjustments were applied. In addition, Radius Global Solutions has not provided documentation demonstrating that they have the legal authority to collect this alleged debt. As a third-party debt collector, they should be able to provide documentation showing the chain of assignment or authorization to collect the debt from XXXX & XXXX XXXX No such documentation has been provided. Because the documentation provided is insufficient to verify the validity of the alleged debt, I dispute the debt in its entirety. I have not received documentation establishing that the debt is legitimate, that the amount claimed is accurate, or that Radius Global Solutions has the legal authority to collect it. Furthermore, the documentation provided does not include an itemized accounting of the alleged balance, including the original amount owed, any fees, interest, or adjustments that resulted in the claimed balance of {$650.00}. Without this information, I can not determine whether the amount being claimed is accurate or properly supported. Additionally, Radius Global Solutions did not provide their California debt collector license number or documentation demonstrating that they are authorized to collect debts in California as required under applicable state law. As a consumer residing in California, I expect any entity attempting to collect a debt to comply with Californias licensing and consumer protection requirements. If Radius Global Solutions can not provide sufficient documentation establishing the validity of the alleged debt, my responsibility for the account, and their legal authority to collect it, I request that they cease collection activity related to this matter. I also request that they ensure this account is not reported to any consumer reporting agencies, or if it has already been reported, that it be marked as disputed or removed until proper validation is provided. I am requesting that Radius Global Solutions comply with applicable federal and California debt collection laws by providing adequate verification of the alleged debt or ceasing all collection activity related to this matter. For the avoidance of doubt, I am requesting documentation sufficient to establish the existence of the alleged account, my responsibility for the account, the accuracy of the balance claimed, and Radius Global Solutions legal authority to collect on behalf of XXXX XXXX XXXX or any subsequent owner of the account. This would reasonably include documentation such as the original service agreement or contract, account statements reflecting the balance and transaction history, and documentation demonstrating the chain of assignment or authorization to collect the debt. Until such documentation is provided, I dispute the validity of the alleged debt and request that Radius Global Solutions cease collection activity and ensure that any reporting related to this account accurately reflects that the debt is disputed.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief