Consumer complaint received 2025-12-16 00:00:00
Product: Debt collection — Auto debt
Issue: Attempts to collect debt not owed — Debt is not yours
Company: General Motors Financial Company, Inc.
State: IL

Complaint narrative:
Re : Account Dispute Inaccurate Closed / Charged-Off Status, XXXX Treatment, and Multiple Debt Sales Account Number : [ Last XXXX digits ] To Whom It May Concern, I am writing to formally dispute the inaccurate and inconsistent reporting of the above-referenced account.

GM Financial has reported this account as closed and charged off, has treated or reported the balance as XXXX canceled debt, and has also sold or transferred the same alleged obligation to XXXX separate debt collection agencies, while negative activity continues to appear on my credit reports. This reporting is inaccurate, misleading, and not compliant with federal credit reporting standards. 



Improper Reporting After Account Closure A creditor can only report a late payment when : A payment was actually due, and The payment was actually missed during that specific billing period Once an account is closed, there are no future payment due dates. Therefore : No new late payments can be added No new negative activity can appear The account must remain frozen in its final, accurate status at closure Any continued reporting of delinquency, charge-off activity, or negative status after the account was closed is inaccurate and violates the Fair Credit Reporting Act ( FCRA ), including XXXX XXXX. XXXX ( a ). 



XXXX/ Canceled XXXX XXXX If GM Financial has classified this account as charged off and issued or treated the balance as canceled debt via a XXXX, this constitutes acknowledgment that the obligation was XXXX. As such : The balance should not be reported as collectible No ongoing derogatory activity should appear The account must reflect a XXXX balance with no further negative reporting XXXX a XXXX while continuing to furnish negative activity is contradictory and misleading. 



Improper Sale to Multiple Debt XXXX Additionally, GM Financial has sold or transferred this same alleged debt to XXXX separate third-party collection agencies. 

Selling or assigning the same obligation multiple timeswhile simultaneously reporting it as charged off and/or canceledresults in duplicative and inaccurate reporting, artificially inflating the appearance of debt and derogatory activity on my consumer reports. 

If GM Financial no longer owns the account, it can not continue to report a balance or negative activity. If the debt was canceled, it can not be sold or collected. These conflicting actions can not simultaneously be accurate. 



Requested XXXX I am requesting that GM Financial : XXXX. XXXX a full investigation into this matter XXXX. Correct or delete any inaccurate or duplicative reporting related to this account XXXX. Update the account to reflect only its final, accurate status at closure, with no post-closure delinquencies or negative activity XXXX. Ensure the account is not reported inconsistently with any alleged XXXX or debt transfer XXXX. Provide written confirmation of the corrections made If GM Financial can not verify the accuracy and legal consistency of this reporting, the account must be deleted from all consumer reporting agencies. 

Please respond in writing within the timeframe required by the Fair Credit Reporting Act.

Company response to consumer: Closed with explanation