Consumer complaint received 2025-03-25 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: Experian Information Solutions Inc.
State: SC

Complaint narrative:
I am writing to formally dispute multiple inaccurate, unverifiable, and outdated items on my credit report that have caused me severe financial distress as a single mother struggling to provide for my family. Despite my repeated good-faith efforts to resolve these errors directly with your agenciesincluding a prior dispute submitted through the Consumer Financial Protection Bureau ( CFPB ) you have failed to correct these inaccuracies or conduct a proper investigation as required by law. Your rejection of my previous dispute, claiming it came from a " third party, '' is unacceptable and has only deepened my hardship. I am now at my breaking point, and I demand immediate action to rectify this situation before I lose everything.

Under the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681i, you are legally obligated to conduct a reasonable investigation of disputed information and remove or correct any items that are inaccurate, incomplete, or unverifiable within 30 days of receiving this notice. Your continued failure to do so has unfairly blocked my ability to secure even basic credit, such as a credit card, leaving me unable to stabilize my finances or support my child. This is not just an inconvenienceit is a direct violation of my consumer rights, and I will not hesitate to escalate this matter further if necessary, including filing formal complaints with the CFPB, the Federal Trade Commission ( FTC ), and pursuing legal action. 

The following erroneous items on my credit report must be investigated and corrected immediately : Inaccurate Addresses ( Never Resided At ) : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Public Record ( Should Not Reflect as Active Negative Item ) These errors have devastated my creditworthiness, pushing me into an impossible financial position. I demand that you : Remove all inaccurate and unverifiable items listed above from my credit report immediately. 
Provide me with written proof of your investigation, including all documentation and verification from the furnishers of these accounts, as required under FCRA 1681i ( a ) ( 4 ). Send this to my email at [ Your Email Address ].

Update my credit file to reflect accurate information within the legally mandated 30-day period.

If any of these accounts are indeed mine, I am willing to take responsibilitybut only if you provide clear, verifiable evidence linking them to me. Absent such proof, your failure to remove these items is a blatant violation of federal law. I have already suffered enough due to your negligence, and I refuse to let this continue. Your prior dismissal of my dispute as a " third-party submission '' does not absolve you of your legal duty to investigate and correct these errors now that I am submitting this directly.

I expect a written response and updated credit report within 30 days, as required by law. Failure to comply will leave me no choice but to escalate this matter to the CFPB, FTC, and legal counsel for further action, including potential claims for damages caused by your willful noncompliance under FCRA 1681n. I trust you will take this matter seriously and act swiftly to resolve it. 

Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation