Consumer complaint received 2024-12-18 00:00:00
Product: Mortgage — Home equity loan or line of credit (HELOC)
Issue: Trouble during payment process — Lien release
Company: Mr. Cooper Group Inc.
State: TX

Complaint narrative:
Dear CFPB and CFPB XXXX  : I am requesting a prompt review of the facts of my case that reveal the collusion between XXXXXXXX XXXX  XXXX and their attorneys XXXX XXXX with ( XXXX XXXX ) and XXXX XXXX XXXX XXXX XXXX ) to conceal the XXXX XXXX  and XXXX scheme to falsely allege FAKE borrower delinquent payments to unlawfully obtain foreclosure orders and accomplish the theft of real property from loan compliant borrowers. 

I am involved in a federal lawsuit against XXXXXXXX XXXX and their loan servicer XXXX in the United States XXXX XXXX XXXX XXXX XXXX XXXX  XXXXXXXX XXXX XXXX XXXXXXXX ( XXXX XXXX ) ( See XXXX  ( XXXX ) ( XXXX ) XX/XX/XXXX live Complaint ). 

The XXXX XXXX  is currently STAYED and INACTIVE in relevant part following XXXX XXXX  attorney XXXX XXXX filing a motion to stay the litigation. The XXXX entered a TEXT STAY ORDER on XX/XX/XXXX. 
( See XX/XX/XXXX Email from XXXX XXXX attorney XXXX XXXX to XXXX ). 

Prior to the entry of the STAY ORDER, I filed a Rule XXXX ( b ) Motion on XX/XX/XXXX. 
( See XXXX  ( XXXX ) XX/XX/XXXX Plaintiff XXXX XXXX Rule XXXX ( b ) ( XXXX ) Motion ). 

Among other things, I alleged the XX/XX/XXXX DEFAULT ORDER ( Cause No. XXXX ) obtained by XXXX XXXX  is void XXXX XXXX and XXXX XXXX XXXX undisputed that : XXXX ) I was never delinquent with my loan ; XXXX ) I was never served the original Rule XXXX Lawsuit filed by XXXX XXXX  in the XXXX XXXX in XXXX XXXX, XXXX XXXX XXXX XXXX  XXXX XXXX No XXXX XXXX ) ( XXXX XXXX XXXX ) at the out of state Indiana address I provided in writing to the XXXX XXXX  loan servicer XXXX XX/XX/XXXX and XX/XX/XXXX that was XXXX months prior to XXXX XXXX  filing their XX/XX/XXXX Rule XXXX Lawsuit. Therefore, I was denied constitutional due process protections. XXXX XXXX  filed a response to my Rule XXXX motion and filed no evidence XXXXXXXX XXXX  served me the Rule XXXX lawsuit ; XXXX ) XXXX XXXX made a patently false XX/XX/XXXX delinquency allegation against me in their Rule XXXX Application For Foreclosure for the state court to rely on. In stark contrast, the XXXXXXXX XXXX loan servicer records at entry dated XX/XX/XXXX showed I was never delinquent with my loan or the XX/XX/XXXX loan payment ; XXXX ) XXXXXXXX XXXX unlawfully obtained a state court XX/XX/XXXX DEFAULT ORDER permitting foreclosure in Cause No. XXXX. Prior to foreclosure, while I was living in Indiana, they changed the locks on my property and removed my personal property ; XXXX ) XXXXXXXX XXXX  unlawfully conducted a XX/XX/XXXX foreclosure sale in connection with my property commonly known as XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, XXXX  without mailing me notice of the foreclosure sale at my out of state Indiana address as required by the Default Order and as required pursuant to XXXX  XXXX XXXX XXXX ( b ). XXXX XXXX  filed a response to my Rule XXXX motion and filed no evidence XXXX XXXX  mailed me notice of the foreclosure sale ; XXXX ) XXXX XXXX  filed multiple eviction lawsuits between XXXX and XXXX trying to evict me from my real property. ( See live Complaint ) ; XXXX ) XXXX XXXX  attorney made patently false representations in the eviction court and falsely alleged the federal court was reviewing a bankruptcy issue I asserted against XXXX XXXX  when there are no bankruptcy issues I raised as to XXXX XXXX. I filed a motion for sanctions on XX/XX/XXXX in the federal court to show the XXXX XXXX  and attorneys continuing false representation in multiple courts to aid in the theft of real property ( See XXXX XXXX XXXX To Lift Stay To File XXXX XXXX XXXX XXXX XXXX ) ; XXXX ) XXXX XXXX  attorney XXXX XXXX XXXX aided his client in concealing relevant evidence during litigations that showed XXXX XXXX  never served me the Rule XXXX Lawsuit and XXXX XXXX  never mailed me notice of the XX/XX/XXXX foreclosure sale to my Indiana XXXX as required by the XXXX Default Order and the XXXX  XXXX XXXX XXXX ( b ) ; XXXX ) XXXX XXXX  former attorney XXXX XXXX XXXX XXXX aided his client XXXX XXXX  in concealing relevant evidence during litigations that showed XXXX XXXX  never served me the Rule XXXX Lawsuit and/ that XXXX XXXX  never mailed me notice of the XX/XX/XXXX foreclosure sale to my Indiana address XXXX required by the XXXX Default Order and the Texas XXXX XXXX XXXX ( b ) ; and XXXX ) XXXX XXXX  XXXX attorney Mark XXXX XXXX XXXX his client XXXX XXXX  in XXXX relevant evidence during litigations that showed XXXX XXXX  XXXX alleged a FAKE XX/XX/XXXX default in their Rule XXXX Lawsuit when the XXXX XXXX  XXXX XXXX records showed I timely remitted the XX/XX/XXXX payment. 

Given the above facts, there has been a cloud on my title for over XXXX YEARS that has deprived me from enjoying, developing and selling my property. By way of this complaint, I am requesting the XXXX Treasury, FTC and CFPB XXXX XXXX XXXX  to provide me the following documents to resolve this litigation dispute as follows : XXXX ) Evidence of the Certified Mail certificate showing that XXXX XXXX  mailed me the Rule XXXX Lawsuit filed in the XXXX XXXX, XXXX XXXX, Texas XXXX XXXX in Cause No. XXXX ) at my XXXX address : XXXX XXXX XXXX XXXX, XXXXXXXX XXXX XXXX XXXXXXXX XXXX 

XXXX ) Evidence showing XXXXXXXX XXXX  filed pursuant to the XXXX XXXX XXXX XXXX XXXX XXXX notice in the state court that they mailed me the Rule XXXXXXXX XXXX XXXXt XXXX XXXX XXXX XXXX, XXXXXXXX XXXX XXXXXXXX. 

XXXX ) Evidence of the Certified Mail certificate showing that XXXX XXXX  mailed me the Texas XXXX XXXX XXXX ( b ) notice of the XX/XX/XXXX foreclosure sale at my XXXX address : XXXX XXXX XXXX XXXX, XXXXXXXX XXXX XXXXXXXX. 

I hope this information with documents attached will assist you in demanding a criminal investigation of this matter with the XXXX Treasury and the FTC. If you require additional information, please feel free to reach out and I will be available to assist. 

Respectfully Submitted, XXXX XXXX XXXX

Company response to consumer: Closed with explanation