Consumer complaint received 2025-01-03 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Experian Information Solutions Inc.
State: SC

Complaint narrative:
In accordance with the Fair Credit Reporting Act. The listed account below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 

Account Name : XXXX XXXX Account number XXXX I looked at my Experian credit report on XX/XX/XXXX and noticed that this account is being reported incomplete and not accurate. I have successfully disputed this same account with XXXX and XXXX and through their thorough investigation this account with XXXX XXXX was deleted. I submitted a disputed with Experian about this same account multiple times the most recent was XXXX of XXXX, which shows that I - the consumer disagreed with their findings. Additionally, the Fair Credit Reporting Act Public Law 91-506, Title VI, Section 611. Provide names and addresses of everyone with whom you have verified so that I can follow-up at that time ( never received the requested information so that I could perform a follow-up. I am also asking again for the same information so that I can do a follow-up. Please send me an updated copy of my credit report after your reinvestigation. 

This account has been closed and is listed as a collection account/charge off. I called on XX/XX/XXXX ( XXXX ) was told that this account was sold to an outside debt collector XXXX XXXX XXXX XXXX At the same time, they are refusing to supply with a copy of XXXX form that is required by the IRS for me to file. The are still trying to get me to pay the unpaid balance of {$9200.00}. According to the IRS ( Identifiable Event Code 7 ) under 1099-C, discharges because of a decision or defined policy of the creditor to discontinue collection active and cancel debate. 

- As defined by the IRS, the lender must file form 1099-C and send the consumer a copy if the amount of the debt canceled is {$600.00} or more and the lender is a financial institution, credit union XXXX federal government agency, or other applicable entity as discussed earlier in Chapter XXXX ( this paragraph was taken directly from the IRS 2020-2021 Publication ). The IRS clearly defines a charge off as gross or ordinary income. INCOME DOES NOT GET REPORTED ON THE CONSUMER REPORT. AND I HAVE NEVER RECEIVED A COPY OF THE XXXX. 

It is illegal and fraudulent to report income on a consumer report. XXXX XXXX has and continuously report this charge as income by showing a balance monthly for years. According to the Fair Credit Reporting Act Whenever a consumer reporting agency prepares a consumer report it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about whom the report relates according to 15 USC 1681 ( e ) ( b ).

According to FCRA Section 623 an account should reflect charge off up to the date it is closed. Once closed they ( XXXX XXXX ) should not continuously report late payments. They are still reporting as if a balance is still due. Ally Financial no longer own this account it was sold to XXXX XXXX XXXX XXXX XXXX And I do not have a contract with them. Therefore, I do not recognize this account. 

XXXX XXXX was paid multiple times for this closed/collection/charge off. They were paid by the IRS because they reported the unpaid balance as a loss ( which you can see on the consumer report ) and received a tax deduction benefit as a tax-write off. Therefore, the IRS paid XXXX XXXX. They were paid again they had insurance included in the finance charge ( should the obligator does not or can not pay for any reason, the get paid for the financial loss ). 15 U.S. Code 1605 ( Finance Charge ) Built in is a finance charge for insurance that protects the lender in the event that the obligator defaults of which they were paid for the remainder of this debt. 

And they were paid again by selling this charge off to a debt collector and was paid because they brought this account. And they are still reporting this canceled debt on my consumer report. When a financial institution canceled a debt as charge off once closed, they are not supposed to continue report it on my consumer report, per FCRA and if they sell it to a debt collector ( which they did ) then they should have reported on my consumer report " paid for less '' or had this account permanently removed from my consumer report from my credit report. 

They have and still are repeatedly on continuously monthly basis fraudulently reporting inaccurate incorrect information on my credit report. I demand that it is immediately and permanently deleted off of my credit report or I will seek legal action against them and inform the IRS that I have " NEVER '' received a copy of the XXXX which required by federal law. Which cause me to have issue with the IRS because they see the charge off as income. Which is another indicator of XXXX XXXX fraudulently over the years has been and still to the date, reporting inaccurate incorrect and fraudulent to a credit reporting agency. Which is also against the law. 

According to 15 U.S. Code 1681 S-2 ( B ) reporting information after notice and confirmation of errors. A person shall not furnish information relating to a consumer to any consumer reporting agency if XXXX ) The person has been notified by the consumer, at the address by the person for such notices, that specific information is inaccurate and ii ) the information is, in fact, inaccurate. 

Why because I have disputed this same issue multiple time via Experian themselves. Of whomever I asked for re-investigation, and this is another request for a re-investigation of the inaccuracies being incorrectly and fraudulently being reported on my consumer report.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief