Consumer complaint received 2025-06-25 00:00:00
Product: Debt collection — Private student loan debt
Issue: False statements or representation — Attempted to collect wrong amount
Company: Omega RMS, LLC
State: CA

Complaint narrative:
In XX/XX/year>, I signed up for a five day in-person stock trading class in XXXX, CA offered XXXX a company called XXXX XXXX XXXX ( hereinafter XXXX ). The class was actually a suite of classes of varying stock trading topics that also came with online access that was represented to be lifetime access and availability for unlimited retakes of the classes online or in person for life. 
The class is said to cost {$18000.00}, but students are then given a substantial discount which lowers the price to {$5900.00}. Then XXXX asks for a down-payment of whatever the student can afford. In my case that was {$300.00} and I paid that amount in XX/XX/year>. For the remainder of the {$5900.00} XXXX tells the student that they will " loan '' them the money using their 'in-house ' financing company called XXXX. Note : XXXX neither gives the student money nor XXXX money. XXXX simply creates a line item of " imaginary debt '' of the {$5900.00} on a ledger and bills the student actual money in monthly installments until paid in full. As an analogy : It is the equivalent of one individual moving money from their left pants pocket to their right pants pocket, stating the money was 'loaned ', and then asking for repayment from the consumer who never receives the " loan ' for said educational services. Essentially, XXXX via XXXX is lending to itself and creating money from 'thin air '. 
Further those 'lifetime ' educational services are suspended once the consumer stops paying due to their recognition that the services 'sold " ultimately does not help them accomplish the goal of being able to trade on the financial markets. However, the individual suffers harm via negative credit reporting. 
I took the class in XX/XX/year> and the concepts were not understood. I was told that not understanding the first time was 'normal ' and to retake the class again in three weeks. I retook the class again in XX/XX/year> and I still didn't have enough understanding to trade. 
I asked to simply cancel and didn't request a refund. I simply didn't want to continue paying for something that was not going to help me learn how to trade. I was told that I couldn't cancel as the purchase was 'financed ' and not a subscription service. 
In actuality the purchase was never 'financed ' as XXXX just bills the student to pay for a class with money that only exists on paper and is not tangible. When I stopped paying XXXX then sold my 'debt ' to a company called Omega RMS which added penalties, and reported on my credit report a negative trade line of an amount in excess of {$7000.00}. 
Additionally, my access to the suite of classes was suspended within the first 90 days. So, although I requested cancellation, XXXX did not allow me to cancel. However, they cancelled my course access and still expect payment for a product that was 'paid ' for with " created money '' that I ( the student ) can no longer receive or benefit from. 

Below is the suite of courses that I was supposed to have unlimited access to for life : XXXX XXXX XXXX XXXX, CA XXXX XXXX XXXX XXXX, CA XX/XX/year> XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  XXXX, CA XXXX XXXX XXXX - XXXX XXXX, CA XXXX XXXX XXXX - XXXXXXXX XXXX XXXXXXXX, CA XXXX XXXX XXXX XXXX XXXX, CA XXXX XXXX XXXX - XXXX XXXX XXXX, CA XXXX XXXXXXXX XXXX XXXX  XXXX, CA XXXX XXXXXXXX XXXX XXXX XXXX XXXXXXXX, CA XXXX XXXX - XXXX XXXX XXXX, CA I no longer have access to the courses, was not allowed to cancel, but somehow have had my credit negatively impacted. 
I want the company to cease the negative credit Bureau reporting and the negative account removed from all of the credit Bureaus. 
I was taken in by the hope of learning to trade so that I could improve my financial situation and change my life. 

I made a grievous error in trusting XXXX.

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation