Consumer complaint received 2025-08-05 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: CT

Complaint narrative:
I am writing to request the immediate blocking and deletion of certain fraudulent accounts from my credit report, pursuant to my rights under federal law as a victim of identity theft and due to the data breach suffered by XXXX  in 2017. As a result of this data breach, unauthorized individuals gained access to my personal information, including my Social Security number, date of birth, and other sensitive data. 
XXXX  Data Breach Background : In XX/XX/year>, XXXX  announced a data breach that exposed the personal information of over XXXX XXXX people, including names, Social Security numbers, birth dates, addresses, and in some cases, drivers license numbers and credit card details. The breach was a direct violation of the companys duty to protect the personal information of consumers and subjected millions of individuals, including myself, to the risk of identity theft. 
As a result of this breach, I have been a victim of identity theft, with fraudulent accounts being opened in my name without my consent. Under 15 U.S. Code 1681c-2 ( a ) of the Fair Credit Reporting Act ( FCRA ), I am entitled to have these fraudulent items blocked from my credit report.

Applicable Law : 15 U.S. Code 1681c-2 ( a ) According to this law, a consumer reporting agency such as XXXX  is required to block the reporting of any information in a consumers credit file that the consumer identifies as a result of identity theft, provided the consumer submits : 1. Proof of identity 2. A copy of an identity theft report ; 3. Identification of the fraudulent information ; 4. A statement that the information is not related to any transaction by consumer. Proof of identity ; A copy of an identity theft report ; Identification of the fraudulent information ; and the compliance with this legal requirement, I am providing : fraudulent proof of my identity ( enclosed ). A copy of my identity theft report ( enclosed ). A list of the fraudulent accounts ( provided below ). A statement affirming that these accounts were not authorized by me and are The following accounts were opened without my consent and must be blocked and permanently deleted from my credit report : 15 U.S. Code 1681c-2 ( a ) Obligation to Remove Fraudulent Information 15 U.S. Code 1681s-2 ( a ) ( 6 ) Duty to Block Identity Theft-Related Information 15 U.S. Code 1681e ( b ) Duty to Maintain Maximum Accuracy 15 U.S. Code 1681i ( a ) ( 1 ) ( A ) Requirement for a Reasonable Investigation 15 U.S. Code 1681c ( a ) Prohibition on Reporting Obsolete Information 15 U.S. Code 1681g ( a ) Right to Clear and Accurate Information 15 U.S. Code 6801 Protection of Nonpublic Personal Information 15 U.S. Code 6802 Restrictions on Disclosure of Consumer Information 15 U.S. Code 1692 Fair Debt Collection Practices Act ( FDCPA ) Prohibition of Unfair and Deceptive Practices Furthermore, my personal identifying information was compromised in the 2017 XXXX  Data Breach, which exposed XXXX XXXX XXXX to fraud due to XXXX  gross negligence. As a result, fraudulent accounts have been unlawfully reported in my name. 
Additionally, XXXX  and XXXX  are currently facing lawsuits by the CFPB for failing to properly investigate consumer disputes. Given this legal precedent, I demand that my dispute be handled with heightened scrutiny and NOT be processed through the flawed e-OSCAR system. You are legally required to conduct a manual, thorough reinvestigation in compliance with FCRA 1681i ( a ) ( 1 ) ( A ) and FACTA 312. 
XXXX. The following personal information is incorrect Also Known As : XXXX, XXXX, XXXX XXXX. The following personal information is incorrect Current Address ( es ) : XXXX XXXX XXXX XXXX XXXX, TX XXXX REQUESTED ACTIONS Immediately remove all fraudulent accounts and unauthorized hard inquiries. Provide written confirmation of the deletions. Send me an updated copy of my credit report reflecting the corrected information. 
CEASE AND DESIST NOTICE This letter serves as a formal demand that XXXX, XXXX, and all involved furnishers immediately cease and desist from : Reporting fraudulent accounts and inquiries Using e-OSCAR or other automated systems to process my disputes Providing false and misleading information to third parties If this illegal activity continues, I will pursue full legal action under 15 U.S. Code 1681n and 1681o for willful and negligent non-compliance with the FCRA. 
AFFIDAVIT OF TRUTH I, XXXX XXXX, under penalty of perjury, affirm the following : 1. I did not authorize or open the fraudulent accounts listed above.

2. The unauthorized hard inquiries listed above were not initiated by me.

3. My personal information was compromised in the 2017 XXXX  Data Breach 4. The presence of these accounts is damaging my financial well-being and ability to obtain credit. XXXX. I demand immediate compliance with 15 U.S.

Code 1681c-2 ( a ), 6801, 6802, and 1692. FINAL NOTICE & LEGAL CONSEQUENCES You are required to confirm receipt of this letter and provide a response within 15 days. Failure to comply will result in formal complaints being filed with the CFPB, FTC, Attorney Generals Office, and a civil lawsuit for FCRA violations, damages, and attorneys fees. 
Sincerely, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Connecticut XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation