Consumer complaint received 2025-02-03 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: Maximus Federal Services, Inc.
State: NY

Complaint narrative:
Subject : Formal Dispute of Inaccurate and Misleading Reporting US Dept of XXXX XXXX Loans To Whom It XXXX Concern, I am filing a formal complaint regarding the inaccurate and misleading reporting of my XXXX Department of Education XXXX XXXX XXXX XXXX ) student loans on my credit report. The accounts in question are being reported as derogatory, in collection, or charged-off, despite multiple inconsistencies and violations of my rights under the Fair Credit Reporting Act ( XXXX, XXXX XXXX. XXXX ( a ) ). 

Details of the Disputed Accounts : Creditor Name : XXXX Department of Education Account XXXX : XXXX ( Balance : {$3700.00} - Reported as Collection/Charge-Off ) ** XXXX ( Balance : {$2100.00} - Reported as Collection/Charge-Off ) ** XXXX ( Balance : {$5000.00} - Reported as Collection/Charge-Off ) ** XXXX ( Balance : {$1800.00} - Reported as Collection/Charge-Off ) ** XXXX ( Balance : {$1100.00} - Reported as Collection/Charge-Off ) ** XXXX ( Balance : {$620.00} - Reported as Collection/Charge-Off ) ** XXXX ( Balance : {$4300.00} - Reported as Collection/Charge-Off ) ** XXXX ( Balance : {$5100.00} - Reported as Collection/Charge-Off ) ** XXXX ( Balance : {$5100.00} - Reported as Collection/Charge-Off ) ** XXXX ( Balance : {$3300.00} - Reported as Collection/Charge-Off ) ** XXXX ( Balance : {$4000.00} - Reported as Collection/Charge-Off ) ** XXXX ( Balance : {$7000.00} - Reported as Collection/Charge-Off ) ** Issue : Inaccurate and outdated reporting Credit Bureaus Affected : XXXX, XXXX, XXXX Date Opened : Various Dates ( All Reported Since XXXX ) Status : Incorrectly reported as derogatory/charged-off/placed in collections Grounds for Dispute & Requested Resolution : XXXX Inaccurate Reporting of Loan Status : My federal student loans should not be reported as " charged off '' because federal student loans do not have a charge-off XXXX like private loans XXXX credit cards. 
Additionally, some of these loans should be eligible for the " XXXX XXXX '' program, yet they remain in default, negatively impacting my credit. 
XXXX Failure to Report Correct Payment History : My credit report shows late payments and derogatory marks that conflict with federal student loan policies, including reporting past-due balances that are inaccurate or outdated. 
XXXX FCRA XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX : The loan servicer has not provided proper verification of these accounts as required under FCRA XXXX ( b ). 
Per White v. Experian ( XXXX ), if an account can not be verified, it must be deleted. Since the XXXX. of XXXX has changed servicers multiple times, I demand proof that these accounts were accurately reported and properly transferred. 
XXXX Potential Duplicate and Misleading Reporting : Multiple loans appear as separate derogatory accounts, which unfairly amplifies the negative impact on my credit report. 
The same student loan should not be listed multiple times under different servicers without proper documentation. 
Requested Resolution : XXXX deletion of all inaccurate or unverifiable XXXX XXXX XXXX XXXX accounts from my credit report. 
Correction of any erroneous payment history and removal of negative reporting. 
Confirmation that these accounts have been accurately reported per federal regulations. 

I am requesting a full investigation into this matter. If this issue is not corrected, I am prepared to escalate my complaint further and seek legal remedies for damages caused by these reporting violations. 

Please provide a written response regarding the actions taken to resolve this matter.

Company response to consumer: Closed with explanation