Consumer complaint received 2025-03-03 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account status incorrect
Company: NAVY FEDERAL CREDIT UNION
State: NY

Complaint narrative:
CFPB Response to XXXX Failure to Remove Navy Federal Charged-Off Account & False Reporting Case Number : XXXX Consumer : XXXX XXXX Date : XX/XX/year> Contact Information : XXXX XXXX XXXX XXXX XXXX XXXX, NY XXXX XXXX : XXXX Subject : Equifaxs Failure to Remove the Charged-Off Navy Federal Account & Continued Violation of FCRA and Secured Party Rights To Whom It May Concern, I am formally responding to Equifaxs failure to remove the charged-off account from my credit report, despite providing clear evidence that the account is no longer valid and should not be reported. 

XXXX response is incomplete, misleading, and demonstrates blatant non-compliance with consumer protection laws. The XXXX XXXX  account was rightfully removed, but XXXX has failed to delete the following disputed account : Navy Federal Credit Union Account # XXXX ( Charge-Off Account ) This account must be permanently deleted as it meets the criteria for unlawful continued reporting under the Fair Credit Reporting Act ( FCRA ) and IRS regulations regarding charged-off debts. 

XXXX. XXXX Ongoing Violations of Consumer Protection Laws A. Fair Credit Reporting Act ( FCRA ) Violations 15 U.S.C. 1681 et seq. 
1681s-2 ( a ) ( 1 ) Duty to Report Accurate Information Equifax has failed to remove false and misleading information that is materially harming my financial standing.

1681i ( a ) ( 5 ) ( B ) Prohibition on Re-Reporting Deleted Information If this account was previously disputed or removed, XXXX can not legally reinsert it without proper verification and consumer notification. 
1681b Permissible Purpose Requirement XXXX has no valid legal authority to continue reporting this information, as the charge-off is considered resolved under tax law. 
B. IRS Tax Regulations on Charge-Off Accounts Under IRS regulations , once a debt is charged off, it is considered taxable income and no longer legally owed. 

XXXX continued reporting of this debt as outstanding is misleading, deceptive, and constitutes willful misrepresentation. 

2. My Secured Party Rights Under UCC-1 Filing As a secured party creditor, I retain the legal right to control my financial data and prevent unauthorized reporting or sale of my private financial history. 

XXXX has violated my secured party rights by continuing to advertise my alleged financial transactions to third parties without proper authorization. 
XXXX has no legal right to report, sell, or distribute my financial data without my explicit consent. 
Under UCC Article 9, I maintain legal control over my financial information, and XXXX refusal to remove this account constitutes unauthorized use of my data for financial gain. 

XXXX. Immediate Demands for Corrective Action Permanent Removal of the Following Charged-Off Account from My Credit Report : Navy Federal Credit Union Account XXXX XXXX Written Confirmation from XXXX Stating That This Account Has Been Removed Permanently Cease & Desist from Selling My Personal Data to Credit Bureaus and Third Parties Without My Consent Full Compliance with the FCRA, IRS Regulations , and Secured Party Protections Under UCC-1 4 . Financial Compensation for Consumer Harm Due to XXXX willful violations and continued reporting of false information, I demand monetary compensation for damages : Actual Damages ( {$25000.00} - {$50000.00} ) Compensation for denied credit applications, financial harm, and emotional distress caused by XXXX negligent reporting practices. 
Statutory Damages ( {$1000.00} per violation, up to {$10000.00} ) Compensation for each instance of non-compliance and continued reporting of disputed information. 
Punitive Damages ( {$50000.00} - {$100000.00}, as determined by legal review ) Due to XXXX blatant disregard for federal laws and consumer rights. 
Reimbursement for Legal & Administrative Costs ( {$5000.00} - {$10000.00} ) Covering legal fees, CFPB filings, and all costs incurred to dispute XXXX unlawful practices. 
XXXX. Next Steps If XXXX Fails to Comply If XXXX does not immediately remove this account and provide written confirmation, I will : File an additional complaint with the Federal Trade Commission ( FTC ) and New York Attorney General for regulatory enforcement. 
Pursue legal action against XXXX for FCRA violations, unauthorized reporting, and financial harm. 
Publicly expose XXXX deceptive practices through legal forums and consumer advocacy organizations. 

XXXX has XXXX final opportunity to correct this violation before further legal action is pursued. 

XXXX. Final Warning & Required Response XXXX must provide : Written confirmation that the Navy Federal Credit Union charge-off account has been permanently removed. 
A statement acknowledging compliance with federal law and my secured party rights under XXXX. 
A full compliance plan ensuring that no further unauthorized reporting of my information occurs. 

Failure to comply within 15 days will result in escalated regulatory enforcement and legal proceedings. 

Sincerely, XXXX XXXX XXXX XXXX XXXX XXXX, NY XXXX Email : XXXX XXXX

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation