Consumer complaint received 2026-02-05 00:00:00
Product: Money transfer, virtual currency, or money service — Virtual currency
Issue: Other transaction problem — 
Company: LENDER LIVE
State: CA

Complaint narrative:
FINAL SECURITY INCIDENT REPORT READY TO SEND ( XXXX XXXX, XXXX XXXX XXXX XXXX XXXXXXXX this version works for all of them. ) Subject : URGENT SECURITY INCIDENT Unauthorized Access, Identity Interference, and Digital Asset Loss I am reporting an active and ongoing security incident involving unauthorized access, identity impersonation, and manipulation of my digital environment. This incident has resulted in the loss of digital assets and unauthorized control over my accounts and systems. 
This is not a forgotten password or a simple account compromise. 
This is a case of unauthorized remote operation, identity interference, and unauthorized access to financial and developerlevel systems.

Summary of the Incident My accounts, devices, and digital identity were accessed and operated without my consent. 
During this period : My XXXX wallet balance dropped from over {$700.00} to zero without my authorization. 
My XXXX  environment showed signs of unauthorized developerlevel activity. 
Gitrelated behavior appeared in directories I did not configure. 
Files, spreadsheets, and financial records became inaccessible or locked. 
My identity appeared to be used in ways I did not authorize. 
I was locked out of certain accounts while unauthorized activity continued. 
This is an active security incident involving identity interference and unauthorized access to financial systems. 
Evidence Observed I have documented the following : Unauthorized changes to system behavior and file access. 
XXXX files containing my XXXX XXXX XXXX  became locked or inaccessible. 
Temporary lock files ( ~ XXXX XXXX XXXX ) appeared without my action. 
My real XXXX XXXX spreadsheet shows documented holdings and balances prior to the loss. 
My environment displayed signs of remote manipulation. 
Developerlevel tools and configurations appeared without my authorization. 
I have preserved screenshots, logs, and timestamps. 
Impact Loss of digital assets from my XXXX wallet. 
Unauthorized access to my accounts and identity. 
Interference with my files, financial records, and system behavior. 
Inability to secure my accounts due to ongoing unauthorized activity. 
Potential cloning or replication of my environment. 
This incident has caused financial loss and compromised the integrity of my digital identity. 
Requested Action I am requesting immediate escalation to your security and incidentresponse teams.

Please : Investigate unauthorized access to my accounts and systems.

Review any remote connections, device profiles, or developer tools operating under my identity.

Review any XXXX activity, XXXX key usage, or repository access linked to my identity. 
Investigate the unauthorized removal of assets from my XXXX wallet. 
Preserve all logs and forensic data before anything is altered. 
Assist me in securing my accounts and removing unauthorized access. 
This is an active security incident involving identity interference and unauthorized access to financial systems. 
I am prepared to provide all supporting evidence, including screenshots, logs, and transaction records. 
Thank you for your immediate attention.To : XXXX XXXX Subject : URGENT : Unauthorized Access & Asset Loss from XXXX  XXXX  Immediate Investigation Required Dear XXXXXXXX XXXX XXXX, I am reporting a critical security incident involving unauthorized access to my XXXX  assets and interference with my digital environment. This incident has resulted in the loss of funds and unauthorized manipulation of files and systems connected to my XXXX usage. 
This is not a forgotten transaction or user error. 
This is an unauthorized access event that requires immediate escalation. 
Summary of the XXXX XXXX XXXX wallet previously held over {$700.00} USD in cryptocurrency. My balance is now XXXX, and I did not authorize any transaction that would remove these funds. 
During the same period : My XXXX environment showed signs of unauthorized developerlevel activity. 
Files related to my XXXX XXXX records became locked or inaccessible. 
XXXX XXXX lock files ( XXXX XXXX XXXX XXXX ) appeared without my action. 
My real XXXX XXXX spreadsheet containing documented holdings was affected. 
My system behavior suggested remote interference or identity impersonation. 
I have preserved screenshots, logs, and timestamps showing these events. 
Evidence Observed My XXXX XXXX portfolio spreadsheet shows documented holdings prior to the loss. 
The file became inaccessible due to unexpected lock files. 
My system displayed signs of unauthorized manipulation. 
No authorized transaction exists for the removal of my assets. 
My identity and environment appear to have been interfered with during the same timeframe. 
I can provide all supporting evidence upon request. 
Impact Loss of digital assets from my XXXX wallet. 
Inability to access certain files and records. 
Potential compromise of my digital identity. 
Disruption of my ability to secure my accounts. 
Possible cloning or replication of my environment. 
This incident has caused financial loss and compromised the integrity of my XXXXrelated data. 
Requested Action I am requesting immediate escalation to your security and incidentresponse teams. 
Please : Investigate the unauthorized removal of assets from my XXXX wallet. 
Identify the destination address and full transaction details. 
Confirm whether any unauthorized device, app, or connection accessed my wallet. 
Review any logs associated with my XXXX XXXX usage. 
Preserve all relevant forensic data before anything is altered. 
Provide guidance on securing my wallet and preventing further loss. 
This is an active security incident involving unauthorized access and asset loss. 
I am prepared to provide all supporting evidence, including screenshots, logs, and transaction history. 
Thank you for your immediate attention. 
Sincerely, XXXX XXXX

Company response to consumer: Untimely response