Consumer complaint received 2025-07-31 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Experian Information Solutions Inc.
State: GA

Complaint narrative:
I am writing to formally dispute inaccurate information that is being reported on my credit report. Specifically, the following items are incorrect and are negatively impacting my credit score : Account Name : DEPT OF EDXXXX Account Number : XXXX Open Date : XX/XX/XXXX Balance : $ {$2500.00} Reason : I dispute the missed payments and late payments on this account. Please provide statements and records of all payments made and missed since I opened this account. 

Account Name : DEPT OF EDXXXX Account Number : XXXX Open Date : XX/XX/XXXX Balance : {$2300.00} Reason : I dispute the missed payments and late payments on this account. Please provide statements and records of all payments made and missed since I opened this account. 

Account Name : DEPT OF ED/XXXX  Account Number : XXXX Open Date : XX/XX/XXXX Balance : {$1900.00} Reason : I dispute the missed payments and late payments on this account. Please provide statements and records of all payments made and missed since I opened this account. 

Account Name : DEPT OF ED/XXXX  Account Number : XXXX Open Date : XX/XX/XXXX Balance : {$6200.00} Reason : I dispute the missed payments and late payments on this account. Please provide statements and records of all payments made and missed since I opened this account. 

Account Name : DEPT OF ED/XXXX  Account Number : XXXX Open Date : XX/XX/XXXX Balance : {$1200.00} Reason : I dispute the missed payments and late payments on this account. Please provide statements and records of all payments made and missed since I opened this account. 

Account Name : DEPT OF ED/XXXX  Account Number : XXXX Open Date : XX/XX/XXXX Balance : {$2600.00} Reason : I dispute the missed payments and late payments on this account. Please provide statements and records of all payments made and missed since I opened this account. 

Account Name : DEPT OF EDXXXX Account Number : XXXX Open Date : XX/XX/XXXX Balance : {$1300.00} Reason : I dispute the missed payments and late payments on this account. Please provide statements and records of all payments made and missed since I opened this account. 

Account Name : DEPT OF ED/XXXX Account Number : XXXX Open Date : XX/XX/XXXX Balance : {$3900.00} Reason : I dispute the missed payments and late payments on this account. Please provide statements and records of all payments made and missed since I opened this account. 

Account Name : DEPT OF EDXXXX Account Number : XXXX Open Date : XX/XX/XXXX Balance : {$5000.00} Reason : I dispute the missed payments and late payments on this account. Please provide statements and records of all payments made and missed since I opened this account. 

These items are either inaccurately reported or have already been resolved, and I request that they be thoroughly investigated and corrected. I have already contacted the credit reporting agency and the data furnisher, but the issue remains unresolved. I have attached supporting documentation, screenshots of my credit report that to show the inaccurate information and to support my claim. Please investigate this matter promptly, and update my credit report to reflect accurate information.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation