Consumer complaint received 2019-03-18 00:00:00
Product: Checking or savings account — Checking account
Issue: Managing an account — Problem using a debit or ATM card
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
State: NC

Complaint narrative:
In XX/XX/XXXX # 1Unauthorized atm card user on XXXX EBANKING account at bank of America Claim # XXXX Ending in XXXX Atm card # on attachment Atm card number listed on my joint bank account with XXXX XXXX # 2also there were legal entries entered as LEGAL. 
Legal assisted Legal transfers OnXX/XX/XXXX-XX/XX/XXXX statements I did not authorize any of my accounts to be linked thru bank of America either solely held or jointly held I have requested numerous times for the records of the documentation from bank of America on who linked all of these accounts XXXX XXXX XXXX THIS WAS LINKED TO MY joint accounts and I am not a name holder ion this account s not me XXXX XXXX this account lead lnked to my joint accounts THAT I DO NOT HAVE A NAME ON XXXX How can someone link my solely held account and held joint accounts to accounts that I do not have access to? I have requested numerous times reported suspicious activity and fraud since XX/XX/XXXX to bank of America I need the following for court in XXXX va Name of persons who linked my. Accounts Date Signatures And all credit atm debit or any sources of transfers tools on all of my accounts both solely and joint Also # # # # 'm bank XXXX Entries of VA TELLER VA TELLER WITHDRAWALS VA TELLER CASH WITHDRAWALS AND # # # # # # # # NO OTHER IDENTIFYING THE ENTRY no card # No confirmation # No teller # No type if transaction or AND THERE IS NO LOCATION OF MY WHERE MY MONIES WERE WITHDRAWN on these entries NOTHING!!!!!!!!! 
As they did in my joint accounts XXXX and XXXX and by banking guidelines There are check card purchase I have one debit card that I use The checkcard purchase DO MOT GIVE ME A ENDING or any if my numbers in my debit card They have four digits afterCHECKCARD entry that do not match with any four digits debut cards I have had with boa 3-4 hotel charges a day Excessive cash withdrawals $ 300- {$500.00} at a time days in a row sometimes 5 times a month I WAS NEVER NOTIFIED OF MAYBE FRAUD TRANASACTIONS No response There is a bank of America accidental death policies thru XXXX I have no knowledge of On XXXX XXXX has a what they say is a application But it looks like the bottom of a piece paper that says DONT SEND MONEY. I need these for court I have also requested all of my reports of fraud and suspicious activity reviews sinceXX/XX/XXXX thru a MS XXXX at XXXX XXXX XXXXXXXX XXXX XXXX va and customer service And XXXX & MS XXXX & XXXX I have had identity theft since XXXX reported to all credit agencies and registered with the FTC And confirmed by office of comptroller for currency in XX/XX/XXXX Over20 fraud credit requests in my names sinceXXXX Fraud claim XX/XX/XXXX/XX/XX/XXXX XXXX XXXX a Mr XXXX I have over one million dollars in settlement and life savings some persons have cashed deposited or transferred from my accounts from three banks since XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Bank of America Also Note I have sent a certified letter as of XX/XX/XXXX for other money and accounting issues of bank if america I have received phone calls 10 From them XXXX XXXX 2 XXXX XXXX 1XXXX XXXX -3 and XXXX -3 . I have returned all their calls that's why i need bank of America to please send time all of this information to me sent to me in writing to my only mailing address XXXX   XXXX XXXX XXXX nc XXXX asap for court PhoneXXXX Bank of America still has my primary address as XXXX XXXX XXXX  XXXX XXXX nc XXXX on my online profile And on records That XXXX was sold XX/XX/XXXX And I reported the change in XX/XX/XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief