Consumer complaint received 2026-05-07 00:00:00
Product: Debt collection — Credit card debt
Issue: Attempts to collect debt not owed — Debt was result of identity theft
Company: Pressler & Pressler, LLP
State: PA

Complaint narrative:
XXXX XXXX XXXX Pressler, Felt & Warshaw LLP XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Nature of Complaint I am submitting this complaint regarding repeated debt collection activity, refusal to provide proper debt validation, continued credit reporting of disputed information, and the filing of litigation despite multiple identity theft disputes and formal requests for validation. I repeatedly disputed the alleged account directly with XXXX XXXX XXXX, through credit reporting agencies, and through correspondence directed to the collection attorneys. I also provided notice that the account was disputed due to identity theft concerns and lack of knowledge regarding the alleged debt. I possess both a Federal Identity Theft Affidavit and a notarized affidavit disputing the alleged account. Despite these disputes and requests for validation, XXXX XXXX XXXX and/or Pressler, Felt & Warshaw LLP failed to provide competent evidence establishing : Original signed agreement or contract Complete chain of assignment or ownership Bill of sale identifying my specific account Original account-level records Admissible proof of balance calculations Competent evidence proving legal ownership of the alleged debt Instead of providing proper validation, I was served with a lawsuit. The responses received consisted primarily of generic account summaries and collection correspondence rather than the underlying admissible records requested. Despite repeated disputes and identity theft notices, collection and litigation activity continued. I am also aware that XXXX XXXX XXXX and associated collection law firms have been defendants in multiple federal lawsuits involving allegations concerning improper debt collection activity, inadequate validation, inaccurate credit reporting, misleading collection communications, and other consumer protection violations under the FDCPA and FCRA. This raises additional concerns regarding their collection and litigation practices in my matter. FDCPA Violations Alleged I believe XXXX XXXX XXXX and/or XXXX XXXX XXXX XXXX XXXX violated the FDCPA by : Attempting to collect disputed debt without proper validation Continuing collection activity after receiving disputes Using litigation as a collection tactic despite unresolved disputes Misrepresenting the legal status or validity of the alleged debt Attempting to collect without sufficient documentation proving ownership and accuracy Relying on summaries or generic statements instead of admissible underlying records FCRA Violations Alleged I believe they also violated the FCRA by : Continuing to report disputed information without conducting a reasonable investigation Failing to properly mark the account as disputed Continuing collection and reporting activity after receiving identity theft notices and affidavits Furnishing information that could not be properly verified Requested Relief I request that the CFPB investigate XXXX XXXX XXXX and Pressler, Felt & Warshaw LLP regarding : Failure to provide proper debt validation Continued collection activity after disputes Litigation filed despite unresolved identity theft disputes Potential inaccurate credit reporting Potential violations of the FDCPA and FCRA I further request : Immediate cessation of collection activity Dismissal of litigation related to the disputed account Deletion of all related tradelines from all consumer reporting agencies Written confirmation that the account will no longer be collected or reported Preservation of all account-level and litigation-related records Please also note that I reserve all rights to pursue private civil remedies and additional complaints regarding these actions.

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation