Consumer complaint received 2024-11-20 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account status incorrect
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: FL

Complaint narrative:
XX/XX/XXXX Subject : Formal Dispute of Inaccurate Late Payment Reporting for SELF/SSTATBK Account Dear CFPB, I am submitting this formal dispute regarding the inaccurate late payment reported for my XXXX account ( # XXXX ) on my credit report. I have identified that a late payment for XX/XX/XXXX is incorrectly listed on my credit file, which does not reflect my actual payment history. This account has always been paid on time, and I have been enrolled in autopay for this and all my accounts to ensure timely payments. 
Nature of the Complaint : Inaccurate Reporting : The late payment listed on my credit report is erroneous. My payment history demonstrates that I have consistently made on-time payments. 
Violation of the FCRA : This reporting violates my rights under the Fair Credit Reporting Act ( 15 USC 1666 ( b ) ), which requires accuracy in credit reporting.

Violation of the FDCPA : Misrepresentation of my payment history may also constitute a violation of the Fair Debt Collection Practices Act.

Violation of TILA : Under the Truth in Lending Act, creditors are required to report accurate information. 
Summary of Errors and Discrepancies : Inaccurate Late Payment Reporting : A 30-day late payment is incorrectly reported for XX/XX/XXXX, despite payments being made on time and the account being enrolled in autopay. 
Misrepresentation of Account Status : The account is marked as " Closed '' and " Paid or Paying as Agreed, '' but the incorrect late payment negatively impacts the overall credit profile. 
Violation of Legal Standards : The reporting violates the Fair Credit Reporting Act ( FCRA ), Truth in Lending Act ( TILA ), and potentially the Fair Debt Collection Practices Act ( FDCPA ) due to inaccurate and misleading information. 
Consistency Across Reports : Errors are present in the TransUnion report, while no similar discrepancies are reported by XXXX or XXXX. 
These inaccuracies unfairly affect the creditworthiness of the account holder and must be corrected promptly. 
Legal Framework : The Fair Credit Reporting Act ( FCRA ) mandates that credit reporting agencies and furnishers ensure the maximum accuracy of information. Specifically : 15 USC 1681i : Requires a reinvestigation of disputed information.

15 USC 1681s-2 : Obligates furnishers to correct any inaccurate information.

15 USC 1681n and 1681o : Outlines the liability for willful and negligent noncompliance with the FCRA.

Requested Resolution : I respectfully request that TransUnion : Conduct a thorough investigation into this matter.

Remove the inaccurate late payment from my credit file and update my account status to reflect my true payment history of 100 % on-time payments.

Provide written documentation confirming the resolution and correction of my credit report.

Supporting Documentation : I have attached the following to assist in your investigation : A highlighted copy of my credit report identifying the disputed entry.

A copy of my government-issued ID for verification.

A copy of my Social Security number card for accurate identification.

Expectations : As required by the FCRA, I expect this matter to be resolved within the 30-day timeframe mandated by law. If no verifiable evidence supports the reported late payment, I expect the inaccurate entry to be removed immediately. Failure to comply may result in further action, including escalation to the Consumer Financial Protection Bureau ( CFPB ).

Thank you for your prompt attention to this matter. I look forward to receiving confirmation of the investigation and resolution. 
Sincerely, XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief