Consumer complaint received 2025-01-24 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: FL

Complaint narrative:
This letter serves as a formal dispute under FCRA 611 ( 15 U.S.C. 1681i ), submitted via the Consumer Financial Protection Bureau ( CFPB ). I request a thorough reinvestigation and proper verification of the following disputed accounts on report XXXX : XXXX XXXX XXXX, Account # XXXX XXXX XXXX XXXX XXXX  XXXX Account # XXXX XXXX XXXX XXXX, Account # XXXX XXXX XXXX, Account # XXXX XXXX  Account # XXXX Three previously disputed accounts have been removed, but the above remain unresolved. 

Legal Obligations under the FCRA Pursuant to the FCRA, I request compliance with the following requirements : Verification of Information AccuracyConduct a comprehensive and reasonable investigation to verify the accuracy of the reported information. Automated responses or reliance on generic statements do not satisfy the statutory standard.

Provision of Documented ProofProvide original signed wet-ink agreements between myself and the original creditors as proof of consent for the disputed accounts. Copies, electronic signatures, or boilerplate statements are insufficient under FCRA 611. If such documentation is unavailable, the accounts must be deleted.

Source and Method of VerificationDisclose the exact source ( s ) and detailed method ( s ) used to verify the accounts, including the name, contact information, and role of the data furnishers or other verifying parties.

Review of Identity Theft AffidavitI submitted an identity theft affidavit regarding these accounts. Provide a rationale for failing to consult the Federal Trade Commission ( FTC ) or law enforcement to verify the affidavit, as neglecting this step demonstrates noncompliance.

Notice of Noncompliance Failure to comply with these demands constitutes violations of the following FCRA provisions : 15 U.S.C. 1681o - Civil liability for negligent noncompliance 15 U.S.C. 1681n ( b ) - Civil liability for willful noncompliance 15 U.S.C. 1681b - Permissible purposes of consumer reports 15 U.S.C. 1681i ( 7 ) - Failure to provide method of verification 15 U.S.C. 1681a ( 4 ) - Right to privacy 15 U.S.C. 1681c - Requirements for consumer report information Additionally, I may pursue claims for defamation of character and negligent enhancement of identity fraud if inaccuracies persist. Evidence supporting these claims may include correspondence with creditors, detailed records of credit denials, and financial harm caused by the unresolved inaccuracies.

Demands and Final Notice To resolve this matter, please complete the following actions within 30 days as mandated by law : Provide Documentation Produce original signed wet-ink agreements for each disputed account. Copies or generic statements are not acceptable.

Disclose the source ( s ) and detailed method ( s ) of verification for each disputed item.

Delete Contested Items Permanently remove the disputed accounts if the requested documentation can not be provided.

Written Confirmation Confirm all actions taken ( deletions or verifications ) in writing and provide all correspondence via email for expediency and record-keeping.

Consequences of Noncompliance Failure to respond satisfactorily will result in legal action. I will seek statutory damages of {$1000.00} per infraction under 15 U.S.C. 1692k, in addition to compensation for financial losses, emotional distress, and harm to my creditworthiness. These claims will be supported by documented evidence, including prior dispute correspondence, proof of identity theft, and credit report inaccuracies. 

Given the recent CFPB lawsuits against Experian ( XX/XX/year> ) and XXXX ( XX/XX/year> ), I urge you to conduct a compliant investigation. Do not accept incomplete findings from furnishers. Provide your findings via email and mail, and correct or delete inaccurate information within the legally mandated timeline.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation