Consumer complaint received 2025-10-30 00:00:00
Product: Mortgage — Conventional home mortgage
Issue: Closing on a mortgage — Fees or costs after closing
Company: TITLE MIDWEST INC
State: TX

Complaint narrative:
I am attaching additional documents from my original complaint. XXXX XXXX responded that XXXX added the second account after the closing in XXXX of XXXX. This is NOT TRUE ( I am attaching the statements sent to the builder/owner of the property in XXXX ). I am also attaching the statement sent to the builder/owner of the property from early XXXX ( Please note that the XXXX property owner database was updated once I closed in XXXX, and the XXXX statement now includes my name and address. XXXX DID NOT make any errors or add any accounts after my closing date. Below is my original complaint : I am submitting this complaint against Secured Title of Texas and XXXX XXXX XXXX XXXX, XXXX ( XXXX XXXX, Fee Attorney and Escrow XXXX ), located at XXXX XXXX XXXX, XXXX XXXX, XXXX, TX XXXX, regarding unresolved past due property taxes on my home at XXXX XXXX XXXX, Unit XXXX, XXXX, TX XXXX. I am also requesting review and coordination with the XXXX XXXX XXXX XXXX, which has threatened legal action over taxes that should have been cleared before closing. I purchased this property on XX/XX/XXXX, through Secured Title of Texas. My closing disclosures ( XXXX XXXX, Paragraph XXXX, XXXX XXXX XXXX ) clearly state that the seller warranted there were no past due taxes and agreed to reimburse the title company for any unpaid taxes or penalties discovered later. Despite this, XXXX XXXX has identified XXXX years of unpaid taxes predating my ownership. I first contacted the title company on XX/XX/XXXX, via email to complain on XXXX ( XXXX ) for not fixing the issue in XXXX of XXXX when I received notice that back taxes were due on the property. My message formally requested clarification and resolution, noting that I am not liable for past due taxes under the closing agreement. On XX/XX/XXXX, XXXX XXXX XXXX responded : I am reviewing this with my tax certificate provider, and I will have an answer for you shortly. Since then, despite multiple follow-upsincluding my message on XX/XX/XXXX, warning that the XXXX XXXX XXXX XXXX XXXX XXXX XXXX a XXXX notice of enforcementI have received no resolution or written update. More than XXXX weeks have passed since my initial complaint, and the issue remains unresolved. The companys failure to act constitutes a potential breach of fiduciary duty and escrow responsibility. Their inaction has left me exposed to potential liens, penalties, and legal proceedings, all stemming from taxes that the title company and seller were contractually obligated to clear prior to closing. I respectfully request that your office : Investigate Secured Title of Texas and XXXX XXXX XXXX XXXX, XXXX for negligence and noncompliance with Texas real estate and escrow laws. Coordinate with the XXXX XXXX XXXX XXXX to suspend enforcement actions against me while this matter is under review. XXXX the title company to resolve and pay the outstanding taxes immediately, as required by the executed closing documents. Enclosed are copies of relevant correspondence and the section of the closing disclosure confirming the sellers obligation regarding unpaid taxes. This matter has caused unnecessary distress and financial uncertainty despite my repeated good-faith attempts to resolve it directly. I therefore request acknowledgment of this complaint and notice of any actions your office XXXX take. ON XX/XX/XXXX, XXXX and XXXX state that XXXX rolled back taxes due from XXXX and XXXX. This is INCORRECT. I have contacted XXXX and back taxes are currently delinquent. Thank you for your time and attention.

Company public response: Company disputes the facts presented in the complaint
Company response to consumer: Closed with explanation