Consumer complaint received 2024-09-27 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: NC

Complaint narrative:
Notice for the agent is notice for the principal applies under this notice This letter serves as my formal dispute regarding the repeated and knowingly false reporting of my XXXX XXXX account status. Despite previous attempts to resolve this issue, XXXX XXXX  XXXX continues to report my account as late and past due even after it has been charged off. This is a clear violation of the Fair Credit Reporting Act ( FCRA ), specifically 15 U.S. Code 1681s-2, which mandates that furnishers of credit information report accurately.

Violation of FCRA and Intentional Misreporting Under the FCRA, furnishers are required to update and correct inaccurate information. XXXX XXXX  XXXX has knowingly failed to fulfill this obligation, engaging in misleading and damaging behavior. Reporting an account as late after it has been charged off creates ambiguity, which has materially impacted my creditworthiness and caused significant financial and emotional harm. 
The case of XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, establishes that a furnishers failure to conduct a reasonable investigation after receiving notice of a dispute from a credit reporting agency violates the FCRA, making them liable for damages. Additionally, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, highlights that ambiguous reporting tactics can result in willful noncompliance.

Prior Notifications and Inaction This is my third written dispute regarding this issue. Each time, your organization has acknowledged receipt but failed to resolve or rectify the situation in a timely manner, as required by the FCRA. Despite my documented efforts, XXXX XXXX  XXXX continues to report erroneous information, directly violating Federal Trade Commission guidelines on data furnishers. 
Demand for Compensation and Immediate Rectification Given the ongoing damage to my credit score, emotional well-being, and financial standing, I am seeking the following : Immediate correction of the account reporting to reflect its accurate status post-charge-off without indicating past due balances. 
Compensation in the amount of {$5000.00} for noncompliance, negligent misrepresentation, and emotional distress as stipulated under XXXXXXXX XXXX XXXXXXXX. 
A written apology acknowledging the failure to comply with the FCRA and your legal responsibilities. 
Failure to comply within 10 business days will leave me no choice but to escalate this matter through formal complaints to the Consumer Financial Protection Bureau ( CFPB ) and file a civil suit under the FCRA for damages. I expect prompt action to resolve this issue and avoid further escalation. 

Please send all responses to : XXXX XXXX XXXX XXXX XXXX XXXX XXXX  Sincerely, XXXX XXXX [ XXXX ] without prejudice, all natural inalienable rights reserved.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation