Consumer complaint received 2024-10-07 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: TX

Complaint narrative:
To Whom It May Concern, I am writing to formally file a complaint regarding fraudulent information that has appeared on my credit report due to identity theft. I am a victim of identity theft, and I have enclosed a copy of my police report, identity theft report, and other supporting documentation, as well as proof of my current address. 

Pursuant to the Fair Credit Reporting Act ( FCRA ), specifically sections 605B, 615 ( f ), and 623 ( a ) ( 6 ), I am requesting that the credit reporting agencies block and permanently remove the following fraudulent information from my credit file. The accounts and inquiries listed below are not related to any transactions I have made. I have also reported this identity theft incident to the Federal Trade Commission ( FTC ). 

Under section 605B of the FCRA, the credit reporting agencies are required to block fraudulent information resulting from identity theft within XXXX business days of receipt of this letter, along with the supporting documents enclosed. I am requesting that the following fraudulent accounts and inquiries be blocked and deleted from my credit file : Incorrect Personal Information Account Number : [ Redacted ] Former Name : XXXX XXXX XXXX XXXX Incorrect Personal Information Account Number : [ Redacted ] Former Name : XXXX XXXX Incorrect Personal Information Account Number : [ Redacted ] Also Known As : XXXX XXXX Incorrect Address Account Number : [ Redacted ] Previous Address : XXXX XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX Incorrect Address Account Number : [ Redacted ] Previous Address : XXXX XXXX XXXX, XXXX XXXX, TX XXXX Incorrect Address Account Number : [ Redacted ] Previous Address : XXXX XXXX XXXX, XXXX XXXX, TX XXXX Incorrect Address Account Number : [ Redacted ] Previous Address : XXXX XXXX XXXX XXXX XXXX XXXX, IN XXXX Incorrect Address Account Number : [ Redacted ] Previous Address : XXXXXXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX, TX XXXX Incorrect Address Account Number : [ Redacted ] Previous Address : XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX Incorrect Address Account Number : [ Redacted ] Previous Address : XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX Incorrect Address Account Number : [ Redacted ] Previous Address : XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX Unauthorized Inquiry XXXX Date of Inquiry : XX/XX/XXXX Unauthorized Inquiry XXXX XXXX Date of Inquiry : XX/XX/XXXX Unauthorized Inquiry XXXX XXXX XXXX XXXX XXXX XXXX Inquiry : XX/XX/XXXX Identity Theft - Fraudulent Account XXXX XXXX XXXX Account Number : XXXX Identity Theft - Fraudulent Account XXXX XXXX XXXX Account Number : XXXX Identity Theft - Fraudulent Account XXXX XXXX XXXX Account Number : XXXX Identity Theft - Fraudulent Account XXXXXXXX XXXX XXXX XXXX Account Number : XXXX Identity Theft - Fraudulent Account XXXX XXXX XXXX Account Number : XXXX Identity Theft - Fraudulent Account XXXX XXXX XXXX Account Number : XXXX Identity Theft - Fraudulent Account XXXX XXXX XXXX Account Number : XXXX Identity Theft - Fraudulent Account XXXX XXXX XXXX Account Number : XXXX Identity Theft - XXXX Account XXXX XXXX XXXXXXXX Account Number : XXXX Under FACTA, as a victim of identity theft, I am entitled to have fraudulent information corrected without delay. Failure to block or remove this information within the required timeframe would constitute a violation of the FCRA and may lead to further actions, including filing complaints with other relevant regulatory bodies or pursuing legal remedies. 

Please confirm in writing that these fraudulent accounts and inquiries have been permanently removed from my credit file. If any additional information is required, I am more than happy to provide it. 

Thank you for your prompt attention to this matter.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation