Consumer complaint received 2026-06-01 00:00:00
Product: Debt collection — Credit card debt
Issue: Written notification about debt — Didn't receive enough information to verify debt
Company: Resurgent Capital Services L.P.
State: NV

Complaint narrative:
I pulled my credit report and there are three separate collection accounts from this same company still sitting on it, and this is the third time I am going back and forth with them. When they answered me in XXXX, the paperwork they sent did not fix a thing. It actually proved the dates they are reporting are wrong. These are three different accounts with three different balances and two different original creditors, and I am walking through each one so it is clear this is not one account being raised three times. The first account is the one they say started with XXXX XXXX, balance around {$1800.00}. Their own written response says this account originated with the original creditor back in XXXX, but the bureaus show it as opened in XX/XX/XXXX, which is the exact time this company bought it. So a XXXX account is being reported as if it just opened in XXXX. The three bureaus also can not agree on when it was last active. One shows XXXX, one shows XX/XX/XXXX, and one shows XX/XX/XXXX, and the one showing XXXX is listing the account as last active the same day they pulled my file, on an account that has been dead since XXXX. The last payment date on one bureau does not match the date they put in their own letter. They have it as an open account on two bureaus and a collection on the third while also calling it a charge off. And it is being reported under a name that is not my legal name. The second account is the one they say started with XXXX XXXX, balance around {$1200.00}. Their own letter says this account originated in XX/XX/XXXX, but the bureaus show it as opened in XX/XX/XXXX, again the exact time they acquired it. The last active date shows three different things across the three bureaus, one of them being the exact day they pulled my file in XXXX on an account with no activity since XXXX. The last payment date on one bureau does not match the date in their own letter. Same open account versus charge off contradiction. The third account is the other one they say started with XXXX XXXX, balance around {$1900.00}. Their own letter says this one originated in XXXX, but the bureaus show it as opened in XX/XX/XXXX, again right when they acquired it. The bureaus are almost a year apart on the last payment date, one showing XX/XX/XXXX and another showing XX/XX/XXXX, and one bureau again shows it last active the day they pulled my file. This account is also being reported under a name that is not my legal name. Same open account versus charge off contradiction as the others. So to be clear, these are three different accounts, and every one of them is reporting open dates, activity dates, and payment dates that contradict this company 's own documents and contradict each other across all three bureaus. I already gave them a chance to fix this and they answered by sending me paperwork that confirmed the errors instead of correcting them, and all of it is still on my report blocking me from getting approved for anything that requires a credit check.

Company response to consumer: Closed with explanation