Consumer complaint received 2024-04-04 00:00:00
Product: Credit card — General-purpose credit card or charge card
Issue: Other features, terms, or problems — Other problem
Company: DISCOVER BANK
State: TX

Complaint narrative:
A tender of payment with instructions for special deposit via lawful money USPS Money Order was cashed and comingled with a general deposit account. Discover Financial Services has repeatedly ignored the instructions of the surety. The account has not been discharged and set-off, the funds were not placed in a special deposit account, late fees, interest and penalties continue to be added, the account was closed by Discover Financial Services , negative reporting to credit agencies after tender continues and the full accounting has not been supplied. 

On XX/XX/XXXX, a Formal Public Legal Notice has been published and is available at XXXX XXXX XXXX XXXX A Notice of Intent and Purpose, Proclamation of Special Deposit, Formal Declaration for Comingling of Special Deposit Funds, Declaration of Trust, Notice of Equitable Beneficiary Interest XXXX Notice of Stipulations of Surety/Subrogee , Debt Assignment by XXXX, Notice of Billing Error, Statement of Discharge ( updated ), Notice of Exoneration, and Trust Receipt have been prepared and will be sent within the next few business days via USPS Registered mail to Cc : Private Registered Mailing Record RE XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Chief Executive Officer ( CEO ) & President, RE XXXX XXXX XXXX XXXX Discover Financial Services XXXX XXXX XXXX, XXXX , Executive VP & CFO, Discover Financial Services XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXXXXXX, XXXX, Chief Legal Officer & General Counsel, RE XXXX XXXX XXXX XXXX Discover Financial Services XXXX XXXX, XXXX XXXX Attorney General , STATE of ILLINOIS RE XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, Director , State of ILLINOIS Dept of Financial RE XXXX XXXX XXXX XXXX and Professional Regulation XXXX XXXXivision of Banking XXXX XXXX XXXX, XXXX, Comptroller, STATE of ILLINOIS RE XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, Deputy Assistant US Secretary of the Treasury RE XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, Director, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX Chief, IRS Criminal Investigation Division ( IRS-CI ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, Commissioner, Internal Revenue Service XXXX XXXX XXXX XXXX US Department of the Treasury, Remittance Office XXXX XXXX XXXX XXXX XXXX Prior to this, the following was recorded on public record XXXX XXXX XXXX XXXX TX, XXXX XXXX XXXX pp XXXX XX/XX/XXXX XXXX. XXXX Notice of Tender USPS Registered Mail Number RE XXXX XXXX XXXX XXXX, XX/XX/XXXX XXXX. USPS Receipt of Tender acceptance via cashed Money Order Serial Number XXXX XXXX. XXXX Notice of Tender USPS Registered Mail Number RE XXXX XXXX XXXX XXXX, XX/XX/XXXX XXXX. Notice of Tender USPS Registered Mail Number RE XXXX XXXX XXXX XXXX, XX/XX/XXXX XXXX. Tender USPS XXXX Money Orders Serial Number XXXX XXXX Registered Mail Number RE XXXX XXXX XXXX XXXX XXXX. Rescission of Signature USPS Registered Mail Number RE XXXX XXXX XXXX XXXX, XX/XX/XXXX XXXX. Notice of Intent to Tender USPS Registered Mail Number RE XXXX XXXX XXXX XXXX, XX/XX/XXXX XXXX. Private Registered Notice of Subrogation/ XXXX, XXXX XXXX, Texas XXXX, XX/XX/XXXX XXXX Registered Mail Number RE XXXX XXXX XXXX XXXX, XX/XX/XXXX XXXX. Notice of Appointment to the XXXX XXXX XXXX, XXXX XXXX, Texas XXXX, XX/XX/XXXX USPS Registered Mail Number RE XXXX XXXX XXXX XXXX, XX/XX/XXXXXXXX XXXX XXXX Letter Postmaster, USPS Registered Mail Number RE XXXX XXXX XXXX XXXX, XX/XX/XXXX - USPS Registered Mail Number XXXX XXXX XXXX XXXX XXXX, XX/XX/XXXX XXXX. UPSPS Registered Mail Receipts

Company response to consumer: Closed with non-monetary relief