Consumer complaint received 2016-12-30 00:00:00
Product: Mortgage — Conventional fixed mortgage
Issue: Loan modification,collection,foreclosure — 
Company: WELLS FARGO & COMPANY
State: NJ

Complaint narrative:
This is an ongoing complaint with Wells Fargo NA. which refuses to answer to basic question and produce legal documents as requested since XX/XX/2016. Wells Fargo is fully aware that XXXX reside at XXXX, NJ and was going to move to XXXX upon approval of the loan modification since XX/XX/2016 XXXX and XXXX have been told repeatedly XXXX address and that he was not notified of anything. XXXX willing refused to rectify the problem. So there knowing and willing being involved in a court foreclosure and sheriff sale without notifying the home owner at his legal residence can be challenged and give XXXX his day in court. They keep asking for delays to respond so the house can be should at sheriffs sale Knowing that XXXX has never been served 1 document on the court proceeding. and on XX/XX/2016 arr now attempting to combine it to another complaint so the home can be sold without notifying XXXX of any action being taken. 
this complaint # XXXX was filed on XX/XX/2016 asking to provide 2 pieces of papers that show XXXX a LIS PENDENS and COURT PAPERS at his residents as required by New Jersey Law and sent by certified mailed where he was to sign for not his rental property. Wells Fargo Refuses to address this complaint SOLELY OR AT ALL. 
Here is a copy of the original complaint they refuse to answer and address alone. 
Describe what happened so we can understand the issue ... 
Again I must file another complaint on Wells fargo because they refuse to answer 2 basic question. and show proof they are following the laws and proper procedure. Which they are not and that 's why the keep refusing to show the proper paper work as I have asked for repeatedly not 200 pages, I have spoken to XXXX. and I repeatedly requested 2 things from WELLS FARGO which you continually fail to produce. Because they have no proof. 
In the State of New Jersey you MUST serve the home owner at his residence a LIS PENDES. Wells Fargo has repeatedly sent paper work stating an man named XXXX who lives at XXXX NJ. was served. there is no such man on the face of this earth but they have sworn documents there and stand behind them. 
2nd In the state of New Jersey you MUST serve the home owner by CERTIFIED MAIL a notice to the courts of the complaint to foreclose. Again they can not produce this becuse it never happened because it wast sent to XXXX NJ. and it was returned to sender stating her does'nt live here. Wells Fargo was asked to produce a copy of his signed certified mail Delivery. Which they never did.Why because he was never properly served at his residence at XXXX NJ which they knew and was there reason for denial of his loan modification. They deliberately along with there attorney 's never attemped to serve XXXX to deny him his right in court to tell the courts what was going on. You can not start a foreclose proceeding without notifying the mortgage and homeowner. You were repeatedly told on the phone and refused to rectify the problem.Now for the last time Produce a Lis Pendes served on a real person not a fabricated person and produce the signed certified mail by XXXX showing he was served the court complaint. If not admit your attorney and your company 's wrong doing and let the courts seek justice from here, And again not 1 of your employees knew this was a rental property till, I discovered it speaking to XXXX. Which is another issue that is already in the hands of my attorney LASTLY PRODUCE 2 PIECES OF PAPER SHOWING XXXX A REAL PERSON WAS SERVED A LIS PENDES AND SIGNED FOR CERTIFIED MAIL FOR COURT DOCUMENTS ON FORECLOSURE PROCEEDING. This company is again knowing an willing supporting this illegal action.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation