Consumer complaint received 2025-01-06 00:00:00
Product: Debt collection — Other debt
Issue: False statements or representation — Indicated you were committing crime by not paying debt
Company: ONLINE Information Services, Inc.
State: OH

Complaint narrative:
On XX/XX/XXXX and XXXX, XXXX I sent Two ( 2 ) Cease and Desist letters to On Line Information Services pursuant to 15 USC 1692C ( C ) Ceasing communication. I refused to pay an alleged debt with XXXX XXXXXXXX XXXX XXXX  My social security number was used, social is a credit card used and entered into a consumer credit transaction. I am aware of my open end credit plan as defined in 15 USC 1602. I am also aware of my credit file and I want to see the transaction history. I want to see my audit trail-File to verfity the alleged debt that this institution is stating to me, the living woman is obligated to pay. I demanded my audit trail. I have not received any response back from this institution with regards to the alleged debt. nor did i receive my audit trail. 

On XX/XX/XXXX I sent out a Cease and Desist letter to XXXX XXXX XXXX, disputing and challenging the validity of a debt with XXXX XXXXXXXX XXXX XXXX XXXX I demanded a detailed statement of the account. XXXX XXXX XXXX, when forwarded to, did not communicate with On Line Info. Services nor indicate to them that it is disputed. XXXXXXXX XXXX  did not provide me with a detailed statement of this account. 

On XX/XX/XXXX the XXXX XXXX XXXXXXXX XXXX XXXX  agent, XXXX would not give me her I.D . number and she claimed I owed a debt and that my gas nor electric meter would be returned nor service established and restored to my home until payment was made through an ach Bank Account. XXXX representative, XXXXwith no. I.D . badge no. did not mail a bill for an alleged debt, per my request. I asked on a recorded line, whose soc. security account was used to credit the account? I asked to please show me proof of the credit agreement that i signed? My questions went unanswered with threats of intimidation and harassment continue with regards to a bill that does not exist! 

On XX/XX/XXXX, I sent a Fax and Plea for Aid and Help to Senators of Ohio, XXXX XXXX XXXX and XXXX XXXX. I informed these public trustees acting as Fiduciaries to help me in restoring my Gas and Electric meters and service to my home. XXXX XXXX XXXX XXXX XXXX XXXX and I presently live in my home without gas heat or electricity for my daily needs, survival and care. I left my name, address and phone number for communication on this Urgent matter and I have not received any response back from XXXX. XXXX nor XXXX XXXX. 

On XX/XX/XXXX i sent a private agreement and demand for accommodation, certified mail, return receipt to XXXX and XXXX XXXX XXXX XXXXXXXX XXXX of XXXX XXXX. The private agreement was never rebutted and posted in the XXXX XXXX newspaper. see XXXX and XXXX On XX/XX/XXXX I sent a private agreement and demand for accommodation, certified mail, return receipt to XXXX XXXX XXXX XXXXXXXX XXXX XXXXXXXX XXXX XXXX XXXX  The private agreement was never rebutted and posted in the XXXX XXXX XXXX. see XXXX and XXXX  On XX/XX/XXXX I sent a private agreement and demand for accommodation to XXXX, XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX and my correspondence through the mail was returned to me unable to make contact delivery. 

On XX/XX/XXXX forwarded private agreement and demand for accommodation sent to email : XXXX XX/XX/XXXX to customer service, XXXX XXXX.

Company response to consumer: Closed with explanation