Consumer complaint received 2025-02-04 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: General Motors Financial Company, Inc.
State: IL

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX, Illinois, XXXX XX/XX/XXXX Consumer Financial Protection Bureau 1700 G Street NW Washington, DC 20552 Subject : Formal Complaint and Dispute of Inaccurate Charge-Off Reporting Violations of FCRA, FDCPA, and IRS Regulations Dear Consumer Financial Protection Bureau XXXX I am writing to formally dispute the charge-off reported by GM Financial on my credit reports. The information being reported is inaccurate, inconsistent, and in violation of multiple consumer protection laws. The attached documentation from my credit report demonstrates clear discrepancies across the three major credit bureaus ( XXXX, XXXX, and XXXX ), as well as GM Financials failure to adhere to legal reporting requirements.

Violations Identified : 1. Fair Credit Reporting Act ( FCRA ) 15 U.S.C. 1681s-2 ( b ) GM Financial has failed to report accurate and consistent information to the credit bureaus. The discrepancies in high credit limits, last reported dates, and comments suggest negligent or reckless reporting.

Under FCRA 1681s-2 ( a ), furnishers are required to provide accurate and complete information to credit reporting agencies. The inconsistent reporting between XXXX, XXXX, and XXXX violates this requirement. 
XXXX. Fair Debt Collection Practices Act ( FDCPA ) 15 U.S.C. 1692e ( 8 ) The charge-off comments vary significantly across credit bureaus, with XXXX stating that merchandise was taken back, while XXXX states it was charged off as bad debt. 
Misrepresenting the nature of the debt and its status violates FDCPA 1692e ( 8 ), which prohibits false or misleading representations regarding the character, amount, or legal status of a debt.

3. Fair Credit Reporting Act ( FCRA ) 15 U.S.C. 1681c ( a ) ( 4 ) The date of last activity ( DLA ) is inconsistent, with XXXX reporting XX/XX/XXXX, XXXX XX/XX/XXXX, and XXXX XX/XX/XXXX. A creditor can not legally report multiple conflicting dates for the same charge-off, as it can artificially extend the reporting period beyond the seven-year limit. 
XXXX. IRS Code 26 U.S.C. 6050P Failure to Issue a 1099-C Cancellation of Debt Form If GM Financial charged off this debt, they are required by the IRS to issue a Form 1099-C if the amount exceeds {$600.00}. This charge-off amount is {$5800.00}, and I have not received a 1099-C form, which is a violation of IRS reporting requirements.

Failure to issue this form prevents me from properly addressing the tax implications of this charge-off and violates my rights under federal tax law.

Requested Action : 1. Immediate investigation and correction of these inaccuracies by GM Financial.

2. Removal of the charge-off from all three credit bureaus if GM Financial can not verify and correct the discrepancies.

3. Issuance of a 1099-C form if GM Financial intends to classify this as canceled debt.

4. Penalties or enforcement actions against GM Financial for their violations under the FCRA, FDCPA, and IRS Code.

These violations have caused harm to my credit profile and financial standing. I demand immediate resolution of this matter. Please keep me informed regarding the status of this complaint and any actions taken. 

Sincerely, XXXX XXXX

Company response to consumer: Closed with explanation