Consumer complaint received 2025-01-04 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Public record information inaccurate
Company: Experian Information Solutions Inc.
State: AZ

Complaint narrative:
Dear XXXX XXXX, I am writing in response to your recent email regarding the reporting of the following accounts : XXXX XXXX Account # XXXX : Original balance {$20000.00}, charged off and sold to another lender. 

XXXX XXXX Account # XXXX : Original balance {$4000.00}, charged off and sold to another lender. 

XXXX XXXX has provided me with documentation confirming they are the lender that purchased both accounts from XXXX XXXX Bank. These documents include : A letter on XXXX XXXX letterhead confirming the purchase of the accounts and settlement. 

A notarized Affidavit of Sale from the XXXX XXXX - State of Indiana, verifying the transfer of ownership of these accounts. 

A XXXX Form issued by XXXX XXXX  XXXX which shows the debts were cancelled following their settlement. 

Copies of these documents are attached for your reference. 

Despite these facts, XXXX XXXX continues to inaccurately report to the credit agencies that these accounts are " charged off and sold to another lender '' without acknowledging their settlement status. This inaccurate reporting has caused significant harm, including : Defamation of character. 
Loss of financial opportunities over the past two years.

Emotional distress due to the ongoing dispute.

Additionally, your continued actions and inactions appear to violate several federal laws, including but not limited to : Fair Credit Reporting Act ( FCRA ) Violations 15 U.S. Code 1681s-2 ( a ) ( 1 ) : Furnishing inaccurate or incomplete information to credit reporting agencies.

15 U.S. Code 1681s-2 ( b ) : Failing to investigate and correct disputed information.

Fair Debt Collection Practices Act ( FDCPA ) Violations 15 U.S. Code 1692e : Using false or misleading representations in connection with the collection or reporting of a debt.

Fraud and Privacy Violations 15 U.S. Code 1681q : Obtaining consumer information under false pretenses.

18 U.S. Code 1038 : False information and hoaxes, causing harm by perpetuating false reporting.

Other Consumer Protection Violations 15 U.S. Code 1691 : Discrimination in credit transactions if your practices are shown to disproportionately harm certain consumers without justification.

To resolve this matter, I demand the following actions : Immediate correction of the inaccurate information reported to the credit agencies. 
Written confirmation that XXXX XXXX has updated the credit agencies to reflect that these accounts were sold to XXXX XXXX and subsequently settled in full. 
Compensation for the financial and reputational damages caused by your inaccurate reporting. 

Failure to address these violations promptly will leave me no choice but to escalate this matter by filing complaints with the Federal Trade Commission ( FTC ), and other relevant regulatory bodies. Additionally, I will explore legal options to seek compensation for the harm caused. 

Thank you for your immediate attention to this matter. I expect a response within 15 days of receipt of this email. 

Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation