Consumer complaint received 2024-03-24 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: NY

Complaint narrative:
I am in desperate need with help from the CFPB Ive been suffering with XXXX and mild XXXX for the last nine months going back and forth with Trans Union trying to resolve these issues in many different ways with my credit for over nine months only to receive evasive and computer generated templated results. I have requested my transaction history to be deleted Under F R C A 15 U S C 1681 ( 2 ) ( a ) ( i ) Exclusions from a consumer credit report clearly states ( 2 ) Exclusions -Except as provided in paragraph ( 3 ) The term Consumer Report does not include- ( a ) Subject to section 1681-3 of this title any- ( i ) Report containing information solely as to TRANSACTIONS or EXPERIENCES between the Consumer and the person making the report. 
Back on XX/XX/XXXX I mailed a certified letter to Trans Union stating that in accordance with the FCRA they have violated my rights to privacy 15 U S C 1681 section 602 which states I have the right to privacy And Under 15 U S C 1681 section 604 A also states a Consumer Reporting Agency can not furnish my account without my written instructions. These accounts were indicated in this letter XXXX XXXX XXXX and XXXX XXXX On XXXX XXXX a letter was issued in response of my request from Trans Union only to say Disputed information updated and other information updated, very much on the Contrary of my request. I started checking my credit monitoring reports to see if any changes for over 90 days and nothing but inaccuracies and incomplete information. 
On XX/XX/XXXX a second letter was sent out notarized and certified in regards to XXXX XXXX XXXX XXXXXXXX XXXX my request was to delete the account lateness I requested that this account be investigated pursuant 15 U S C 1681 ( i ) - PROCEDURE IN CASE OF DISPUTED ACCURACY ( 6 ) Notice of results of reinvestigation ( B ) CONTENTS ( iii ) a notice that, if requested by the consumer a description of the procedure used to determine the accuracy and completeness of the information shall provided to the consumer by the agency, including the business name and address of any furnisher of information contacted in connection with such information and the telephone number of such furnisher. 
On XX/XX/XXXX a letter was written to me from Trans Union only to state that the investigation results stated DISPUTE INFORMATION UPDATED once again with evasive tactics violating every law I stated in my letter which will be included with my documentation of evidence. 

On XX/XX/XXXX Another letter was sent notarized and certified requesting to delete non-verifiable late payments and inaccuracies in violation per 15 U S C 1681 e ( b ) Whenever a Consumer Reporting Agency prepares a consumer report it shall follow reasonable procedures to assure maxim possible accuracy of the information concerning the individual about the report relates All accounts in this letter was listed XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  On XX/XX/XXXX Trans Union once again with evasive and stall tactics sent me a letter about investigation procedure as it stands now today is XX/XX/XXXX without any correspondence coming from TransUnion. 

I will be providing you in my documentation with my letters written in XXXX of XXXX XXXX of XXXX and XXXX of XXXX to Trans Union with all of the laws and details I will be providing you proof of delivery of my certified written letters and 4 months of Credit statements showing the incompleteness and the inaccurarcies thats being reported in addition to that the letters of correspondence fromTrans Union Thank you in advance

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief