Consumer complaint received 2024-12-13 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
State: TX

Complaint narrative:
This letter constitutes a formal complaint regarding numerous discrepancies found within my credit reports obtained from XXXX, XXXX, and XXXX. I have identified a total of XXXX  inaccuracies across all three reports, including discrepancies in : Balances : Incorrect balances reported on existing and closed accounts.

Payments : Incorrect reporting of payment history, including missed or late payments that were made on time.

Credit Accounts : Accounts listed that do not belong to me, including accounts with incorrect account numbers or types.

Closed Accounts : Accounts inaccurately reported as open or with incorrect closure dates.

Delinquent Accounts : Accounts reported as delinquent when they were not, or with incorrect delinquency dates.

Derogatory Marks : Inaccurate or misleading derogatory marks, such as charge-offs, collections, or judgments. 
These inaccuracies have had a significant negative impact on my credit score, hindering my ability to : Obtain a car loan.

Secure other forms of credit, such as personal loans or credit cards.

Rent a home or apartment.

Qualify for lower insurance rates.

I believe these discrepancies constitute violations of the following provisions of the Fair Credit Reporting Act ( 15 U.S.C. 1681 et seq. ) : 15 U.S.C. 1681e ( b ) : This section of the FCRA requires that all information in a consumer report shall be accurate, complete, and current. 
15 U.S.C. 1681i : This section outlines the procedures for investigating and correcting inaccurate information in a consumer report. It requires credit bureaus to investigate and correct inaccurate information within a reasonable timeframe.

Furthermore, these inaccuracies may also constitute violations of other relevant privacy acts, including but not limited to : I believe that these financial institutions have failed to comply with the following provisions of 15 U.S.C. 6802 : Opt-Out Right : The companies have failed to honor my right to opt out of the sharing of my non-public personal information with non-affiliated third parties. 

The Gramm-Leach-Bliley Act ( GLBA ) : This act governs the privacy of consumer financial information and may be relevant if the inaccuracies resulted from the improper sharing of my personal information.

The Privacy Act of 1974 : While primarily applicable to federal agencies, this act provides certain protections for individuals regarding the collection, maintenance, use, and disclosure of personal information. 
I have attempted to resolve these issues directly with the credit bureaus and the relevant creditors, but my efforts have been unsuccessful. I have submitted online disputes, mailed dispute letters, and contacted customer service representatives. 

I request that the CFPB investigate this matter and take appropriate action to : Order the credit bureaus to correct the inaccurate information on my credit reports.

Hold the responsible creditors accountable for providing inaccurate information.

Provide relief for the harm caused by these inaccuracies, such as credit score monitoring and compensation for any financial losses incurred. 
I am enclosing copies of my credit reports from XXXX, XXXX, and XXXX, along with supporting documentation for the disputed items. 

I request a prompt investigation into this matter and a timely response regarding the resolution of my complaint.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation