Consumer complaint received 2025-03-24 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: OH

Complaint narrative:
Subject : Dispute and Request for Removal of Incorrectly Reported Charge-Off To whom it may concern at Transunion, Under my rights pursuant to the Fair Credit Reporting Act ( FCRA, 15 U.S.C. 1681 et seq. ), Fair Debt Collection Practices Act ( FDCPA, 15 U.S.C. 1692 et seq. ), and Uniform Commercial Code ( UCC 9-210 ), I formally dispute the accuracy of the following charged-off account being reported on my credit report : This account is inaccurately reported as a charged-off debt with a balance. According to IRS guidelines, debts reported as charged off should be documented and reported to the IRS using Form 1099-C, effectively classifying the amount as cancelled debt income. Reporting this account with a balance is in direct violation of the FCRA 623 ( a ) ( 1 ) ( A ), which requires information furnishers to report accurate and complete information.

Additionally, under UCC 9-210, you are required to provide proof of this debt 's validity and the charged-off status through verifiable documentation, including the original creditor 's records. If this documentation can not be provided, you must remove this inaccurate and unverified information from my credit report immediately. 

Therefore, I request that you : Provide documentation verifying the charge-off directly from the original creditor. 

Update the balance to {$0.00} to reflect accurate reporting as per IRS guidelines and FCRA requirements. 

If verification can not be provided, remove the account and any related negative entries from my credit report immediately. 

As per FCRA 1681i ( a ) ( 1 ) ( A ), you have 30 days to investigate and correct these inaccuracies. I look forward to your prompt resolution of this matter. 

Sincerely, Subject : Dispute and Request for Removal of Incorrectly Reported Charge-Off To whom it may concern at Equifax, Under my rights pursuant to the Fair Credit Reporting Act ( FCRA, 15 U.S.C. 1681 et seq. ), Fair Debt Collection Practices Act ( FDCPA, 15 U.S.C. 1692 et seq. ), and Uniform Commercial Code ( UCC 9-210 ), I formally dispute the accuracy of the following charged-off account being reported on my credit report : This account is inaccurately reported as a charged-off debt with a balance. According to IRS guidelines, debts reported as charged off should be documented and reported to the IRS using Form 1099-C, effectively classifying the amount as cancelled debt income. Reporting this account with a balance is in direct violation of the FCRA 623 ( a ) ( 1 ) ( A ), which requires information furnishers to report accurate and complete information.

Additionally, under UCC 9-210, you are required to provide proof of this debt 's validity and the charged-off status through verifiable documentation, including the original creditor 's records. If this documentation can not be provided, you must remove this inaccurate and unverified information from my credit report immediately.

Therefore, I request that you : Provide documentation verifying the charge-off directly from the original creditor.

Update the balance to {$0.00} to reflect accurate reporting as per IRS guidelines and FCRA requirements.

If verification can not be provided, remove the account and any related negative entries from my credit report immediately.

As per FCRA 1681i ( a ) ( 1 ) ( A ), you have 30 days to investigate and correct these inaccuracies. I look forward to your prompt resolution of this matter.

Sincerely, Subject : Dispute and Request for Removal of Incorrectly Reported Charge-Off To whom it may concern at Experian, Under my rights pursuant to the Fair Credit Reporting Act ( FCRA, 15 U.S.C. 1681 et seq. ), Fair Debt Collection Practices Act ( FDCPA, 15 U.S.C. 1692 et seq. ), and Uniform Commercial Code ( UCC 9-210 ), I formally dispute the accuracy of the following charged-off account being reported on my credit report : This account is inaccurately reported as a charged-off debt with a balance. According to IRS guidelines, debts reported as charged off should be documented and reported to the IRS using Form 1099-C, effectively classifying the amount as cancelled debt income. Reporting this account with a balance is in direct violation of the FCRA 623 ( a ) ( 1 ) ( A ), which requires information furnishers to report accurate and complete information.

Additionally, under UCC 9-210, you are required to provide proof of this debt 's validity and the charged-off status through verifiable documentation, including the original creditor 's records. If this documentation can not be provided, you must remove this inaccurate and unverified information from my credit report immediately.

Therefore, I request that you : Provide documentation verifying the charge-off directly from the original creditor.

Update the balance to {$0.00} to reflect accurate reporting as per IRS guidelines and FCRA requirements.

If verification can not be provided, remove the account and any related negative entries from my credit report immediately.

As per FCRA 1681i ( a ) ( 1 ) ( A ), you have 30 days to investigate and correct these inaccuracies. I look forward to your prompt resolution of this matter.

Sincerely,

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation