Consumer complaint received 2025-05-22 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Experian Information Solutions Inc.
State: NY

Complaint narrative:
Many low-income, XXXX XXXX XXXXXXXX students in XXXX XXXX XXXXXXXX used to see XXXX XXXX , a for-profit school with XXXX in XXXX and XXXX, as a way to get ahead. However, XXXX XXXX was closed down for good in XXXX after federal and state agencies looked into it and took action. Its closing is a worry case of predatory behavior in higher education, where schools put making money ahead of their students ' success and well-being. 

In late XXXX, the U.S. Department of Education took away XXXX XXXX 's ability to accept federal financial aid, saying that the college had not met fiduciary standards and was still not following the rules ( U.S. Department of Education, XXXX ). Since XXXX needed Title IV funds, which are a big source of income for XXXX XXXX, it could no longer run its business. As of XX/XX/XXXX, the college was no longer offering classes. 

At the heart of the problem were dishonest ways of recruiting XXXX and fake ads that gave potential XXXX false information about the value of XXXX 's programs, graduation rates, and job placement rates. The Federal Trade Commission ( FTC ) and the New York State Education Department ( NYSED ) looked into XXXX 's marketing and found that the college had lied about how well it could help XXXX get jobs after XXXX, especially in business and healthcare ( XXXX, XXXX ). Many graduates actually had a hard time finding work in their areas, and it was found that XXXX 's job placement data were not accurate and were skewed. 

Another big worry was that financial help was being misused. XXXX reportedly kept enrolling XXXX who weren't qualified or weren't ready, so they could make more money from tuition while not giving enough academic help. A lot of XXXX who XXXX  from XXXX XXXX did so with a lot of debt and without the titles or skills they needed to get a job. In the XXXX  education sector, goals are often set by enrollment numbers and profit margins rather than educational quality and XXXX  results The shutdown has had big effects on the lives of thousands of XXXX including myself who were left without a plan for their careers or their academic progress. There were teach-out plans and transfer deals with other XXXX, but the sudden closing made a lot of people confused and upset, especially first-generation college students and immigrants who just moved to the U.S. 

Higher education, especially in the for-profit sector, needs more oversight and responsibility. The fall of XXXX XXXX shows this. It makes us think about who really gains from college and how important it is to keep weak groups safe from being taken advantage of. While federal and state agencies continue to keep an eye on schools and universities, the XXXX case shows what can happen when you put profit over purpose in education. XXXX XXXX deceptive and predatory practices have left me in financial ruin, burdened with student loans for an education that failed to deliver on its promises. 

As a result, my credit score has significantly declined, making it difficult to qualify for basic financial opportunities such as car loans, housing applications, or credit cards. The presence of these student loans on my credit report acquired under the false premise of career advancement has severely damaged my creditworthiness, limiting my ability to build financial stability or plan for the future. What was supposed to be an investment in my future has instead become a lasting source of debt and distress, all stemming from XXXX exploitative actions.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation