Consumer complaint received 2025-01-03 00:00:00
Product: Vehicle loan or lease — Loan
Issue: Managing the loan or lease — Problem with fees charged
Company: Lendmark Financial Services
State: CA

Complaint narrative:
in XXXX i i purchased a vehicle from lXXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX and was sent to lendmark to finance XXXX because i put down over XXXX dollars at the time of this finance i was never given a copy of my credit report nothing was ever gone over upon execution of this loan it was like i trusted that agency but didnt realize that lendmark would be deceptive in there loan practices anyway they charged me on that loan XXXX too much and remember i only wanted to borrow XXXX with the price at XXXX XXXX because of add ons that is illegal to do to a consumer for a auto loan. i addressed this issue and it took them a long time to say its no longer on my loan contract that is not believable they should of rewritten the contrac that XXXX cents is a big difference in price also the interest rate was 26.72 % so a year later whuch is in XXXX of XXXX i borrowed XXXX on a personal loan by that time i paid XXXX on the first loan after getting the paperwork it is now a refinace when it was oringinally a personal loan so lendmark takes the total of what i paid on the firdt loan and adds it to the new loan of XXXX making the amount higher interest rate went from XXXX & to 35.99 % and they should have used the balance of XXXX that the remainder of the first loan so now its a higer amount and again they are predatory lenders and i have tried to address these issue with this co so many times no change matter they always give you some kind of excuse and i have done so homework they have had over XXXX complaints about there loan practices in the last three years thru the XXXX  also i have requested a copy of the sales contract from lendmark they said they dont have a copy, this is my 3rd complaint about lendmark financial this issue needs to be addressed asap there dealings are a violation of the tila act and they are not going to stop doing what they do until another agency does a complete audit of buisness they are robbing folk s and im one of them i plan on taking them to small claims court because if they were honest then they would have completed the error that s how again i know that it was an intentional act that wasnt a mistake they need they license revoked also alot of those customers dont realize that there getting ripped off well it took me a minute to research the truth about what a lender can and can not do and they violated, no credit report was ever in my veiw the apr is sky high i have not been late on my payments also they wont give me a copy of my purchase agreement that they say they dont have and the calulation should have been XXXX $ not XXXX $ so that XXXX XXXX plus XXXX that im being jipped plus i have paid my car note with my debit card never a check and noticed that they have nsf fees of XXXX $ on my payment history i never write a check.i wont take up to much, more of your time i already have my packet for court im not gon na be there victim im a stand up and proceed to court i just hope that you will look into it, thank you l

Company response to consumer: Closed with explanation