Consumer complaint received 2024-03-23 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Experian Information Solutions Inc.
State: MD

Complaint narrative:
The Fair Credit Reporting Act, specifically under 15 USC 1681 Section 602 ( a ), emphasizes the importance of consumer reporting agencies such as XXXX and Experian handling their significant responsibilities with fairness, impartiality, and a respect for consumers ' privacy rights. As a consumer, I hold the right to ensure my personal information is not indiscriminately shared, a right supported by 15 USC 6801, which mandates financial institutions to honor their customers ' privacy and protect their nonpublic personal information.

Under this regulation, the entities furnishing information to credit agencies are recognized as financial institutions. Additionally, 15 USC 1681 Section 604 ( a ) ( 2 ) explicitly states that consumer reports can only be furnished under specific conditions, XXXX being the explicit written consent of the consumer involved. Therefore, without my written authorization, XXXX XXXX, Experian, and the information furnisher do not possess my consent to distribute my information. 

I hereby revoke any form of consentbe it verbal, non-verbal, written, implied, or otherwisepreviously granted to XXXX XXXX, Experian, and the information furnisher regarding the sharing of my personal information. Moreover, according to 15 USC 6802 ( b ) ( c ), a financial institution can not disclose nonpublic personal information to third parties without informing the consumer of their right to opt-out, which I was not made aware of.

Furthermore, 15 USC 1681C ( a ) ( 5 ) restricts consumer reporting agencies from reporting any adverse information older than seven years, except for criminal convictions. The accounts in question are adverse items being reported without my consent, violating this stipulation and have been included in a FTC Identity Theft report provided to both Experian and XXXX XXXX XX/XX/2024. This neglect not only compromises my financial integrity but also directly contravenes 12 CFR 1022.3, which defines identity theft as a fraud committed using another person 's identifying information without authority. Furthermore, Experian and XXXX 's inaction breaches 15 USC 1681e 's Compliance Procedures, specifically sections A and B, which mandate consumer reporting agencies to ensure the maximum possible accuracy of the information in their reports.

In addition, 15 U.S. Code 1681s2 ( A ) ( 1 ) prohibits furnishing consumer information to reporting agencies if it is known or suspected to be inaccurate. 

XXXX XXXX and Experian 's failure to adhere to 15 U.S. Code 1681e, which requires the maintenance of reasonable procedures to prevent violations and limit report furnishing to authorized purposes, demonstrates a lack of compliance with these regulations. Also, as per 12 CFR 1016.7, consumers have the perpetual right to opt out, which I am exercising now by opting out of your reporting services.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation