Consumer complaint received 2024-03-27 00:00:00
Product: Debt collection — Credit card debt
Issue: Attempts to collect debt not owed — Debt is not yours
Company: Portfolio Recovery Associates, LLC
State: AL

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX, AL XXXX XXXX [ Your Phone Number ] XX/XX/XXXX PORTFOLIO RECOVERY ASSOCIATES , LLC XXXX XXXX XXXX XXXX VA XXXX Phone number ( XXXX ) XXXX Dear Sir/Madam, I'm writing in response to your recent communication regarding the alleged debt associated with Account ending in XXXX. It's noted that my credit card account with a balance of {$730.00} and its associated agreement were sold and transferred to Portfolio Recovery Associates , LLC on or about XX/XX/XXXX. Hence, I am advised not to send future payments to XXXX XXXX. 

Despite previous communications, I maintain my dispute concerning the validity of the debt claimed by Portfolio Recovery Associates , LLC. I've consistently requested evidence of my original agreement with your organization, including a copy of any contract bearing my wet signature with Portfolio Recovery Associates , LLC. Unfortunately, this request remains unfulfilled. Therefore, I formally request a cease and desist on further collection attempts. 

Furthermore, I wish to address the information provided by XXXX XXXXXXXX XXXX regarding the purported debt. While it's stated that an account was originated on XXXX XXXX, XXXX, under the name XXXX XXXX XXXX, I affirm that I have never entered into any contractual agreement with Portfolio Recovery Associates , LLC. 

In light of findings from the investigation conducted by the Consumer Financial Protection Bureau ( CFPB ), it's evident that the burden of proof regarding the legitimacy of this debt has not been adequately met. Moreover, I emphasize that in Alabama, the statute of limitations for debt collection lawsuits on an open account, such as a credit card account, is XXXX years from the date of the last action on the account. 

Additionally, Portfolio Recovery Associates has faced regulatory actions due to their practices, including violations such as collecting on unsubstantiated debt and filing misleading affidavits. Consequently, I dispute any claims to rights or obligations stemming from an alleged debt that has not been substantiated with verifiable evidence. 

The CFPB filed a complaint and proposed judgment against XXXX on XX/XX/XXXX, requiring XXXX to pay {$12.00} XXXX to allegedly harmed consumers and {$12.00} XXXX as a civil penalty. XXXX also agreed to settle a multidistrict litigation for making autodialed calls to consumer cell phones without consent from XX/XX/XXXX to XX/XX/XXXX. 

Given the circumstances, I refuse to provide a signature in support of what I perceive to be unfair and potentially fraudulent collection practices. I assert my right to demand the removal of any inaccuracies associated with this disputed debt from all credit reporting agencies. 

In conclusion, I urge Portfolio Recovery Associates , LLC to cease all collection efforts and to promptly address the concerns raised in this correspondence. Failure to do so may result in further escalation of this matter through legal channels. 

Thank you for your attention to this urgent matter. 

Sincerely, XXXX XXXX

Company response to consumer: Closed with non-monetary relief