Consumer complaint received 2025-03-16 00:00:00
Product: Debt collection — Payday loan debt
Issue: Attempts to collect debt not owed — Debt is not yours
Company: Self Financial Inc.
State: MI

Complaint narrative:
XXXX XXXX XX/XX/year> Self Inc. 


Subject : Formal Dispute of Inaccurate and Unlawful Reporting of Collection Account Dear Self Inc. Compliance Department, I am writing to formally dispute the collection account appearing on my credit report, allegedly associated with your company. Under the Fair Credit Reporting Act ( FCRA ) and the Fair Debt Collection Practices Act ( FDCPA ), I am exercising my rights to challenge this account due to multiple violations of consumer protection laws. 

Violations of the Fair Credit Reporting Act ( FCRA ) 1. 15 U.S.C. 1681s-2 ( a ) ( 1 ) ( A ) Duty to Report Accurate Information You have reported inaccurate information regarding this account. Reporting inaccurate data violates your legal obligation to ensure all reported information is verifiable and correct. 
2. 15 U.S.C. 1681s-2 ( b ) Failure to Conduct a Proper Investigation If Self Inc. or the credit bureaus previously received a dispute regarding this account and failed to conduct a reasonable investigation or correct errors, this constitutes a direct violation of FCRA. 
3. 15 U.S.C. 1681b Permissible Purpose If this account was placed on my credit report without a legitimate permissible purpose or my explicit consent, this is a direct violation of the FCRA.

4. 15 U.S.C. 1681i ( a ) ( 5 ) Duty to Delete Inaccurate or Unverifiable Information If Self Inc. is unable to provide evidence that this account is valid, it must be deleted from my report immediately. Failure to do so is a violation of the FCRA. 

Violations of the Fair Debt Collection Practices Act ( FDCPA ) 1. 15 U.S.C. 1692e False or Misleading Representation Any attempt to misrepresent the validity or status of the alleged debt is a violation. If Self Inc. is furnishing misleading or incorrect information, this directly violates federal law.

2. 15 U.S.C. 1692f Unfair Practices Any attempt to collect a debt through deceptive, misleading, or unfair means, including unauthorized fees or misreporting of delinquency, is prohibited. 
3. 15 U.S.C. 1692g Validation of Debts Under this statute, you are required to provide proper validation of the debt upon request. If you have not provided sufficient documentation proving the validity of the debt, you are in violation of the FDCPA.

Demand for Immediate Action Given the aforementioned violations, I demand that Self Inc. immediately : 1. Provide complete validation of this account, including signed agreements and itemized statements.

2. Correct or delete any inaccurate or unverifiable information from my credit report. 
XXXX. Cease all collection and reporting activities until full compliance with the law is met. 

Failure to comply with these requests may result in legal action against Self Inc. for violating federal law, and I will not hesitate to escalate this matter to the Consumer Financial Protection Bureau ( CFPB ), the Federal Trade Commission ( FTC ), and possibly seek damages through legal proceedings. 

Please respond within 30 days of receiving this letter as required by law. If this matter is not resolved promptly, I will explore all available legal remedies. 

Sincerely, XXXX XXXX

Company response to consumer: Closed with explanation