Consumer complaint received 2025-07-06 00:00:00
Product: Mortgage — VA mortgage
Issue: Struggling to pay mortgage — Foreclosure
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
State: GA

Complaint narrative:
We know inThis scenario we are describing for our property at XXXX XXXX XXXX XXXX XXXX, Georgia, sounds highly complex and suggests a distressed or complicated real estate situation. Here 's a breakdown of why we are asking the question why in XXXX listing they are asking for ownership information, and what the other details they mentioned could signify : Why would a XXXX  Listing Ask for Ownership Information : * XXXX 's Data Limitations : While XXXX pulls information from public records, these records aren't always perfectly up-to-date or complete, especially in complex cases. If XXXX 's internal data is conflicting or lacks clear ownership, it might prompt users to provide information. 
* For Sale By Owner ( FSBO ) or Off-Market Listings : If Our property isn't listed by a real estate agent through the Multiple Listing Service ( XXXX  ) XXXX XXXX and others might rely on individuals to directly input information. In such cases, verifying ownership is crucial.So XXXX XXXX XXXXXXXX XXXX XXXX XXXX and XXXX XXXX XXXX Answer by Declaring that We are the Owners of the Property Listed.Therefore we looked up information with the assistance of Research Entity to Trace and Track the Life of Our Property Purchase and Hence Forth. 
* Discrepancies and Inaccurate Public Records : The fact that the property has " 99 heirs listed '' and " Property Taxes paid by different Persons '' strongly indicates a fragmented and potentially disputed ownership. Public records in such scenarios can be messy, and XXXX might be trying to reconcile conflicting data or simply lacks definitive, easily verifiable information. 
* Heirs ' Property Issues : " Heirs ' property '' refers to land passed down informally, often without a will, among family members. This can lead to numerous co-owners ( the " 99 heirs '' ) who may not all be aware of their rights or in agreement about the property 's sale. This situation creates significant legal hurdles for any transaction. XXXX, or any potential buyer, would want to understand who genuinely has the legal right to sell our property. XXXX XXXX XXXX XXXX XXXX and all others involved What the Other Details Suggest : * " 99 Heirs Listed '' : This is a huge red flag for a clear title. It means there are potentially dozens of individuals with some claim to the property. Selling such a property typically requires the consent of all legal heirs, which can be an incredibly difficult and lengthy process. It often necessitates a quiet title action in which even the XXXX XXXX of Bank of America NA or other will have complex legal proceedings to establish clear ownership. 
* " Property Taxes paid by different Persons '' : This further supports the idea of fragmented ownership or disarray. It could mean some heirs are paying, others aren't, or there's confusion about who is responsible for the taxes. This also indicates a lack of unified management of the property. 
* " CONTROL number assigned XXXX '' : We were told that this was an internal tracking number used by an institution or a system for managing assets. It could be related to how the property was managed by the bank or the private company. 
* " Sold In XXXX by BofA XXXX XXXX XXXXXXXX XXXX XXXX to a XXXX XXXX under XXXX XXXX XXXX XXXX '' : This is the most telling detail. 
* BofA XXXX XXXX XXXX XXXX XXXX : This indicates that a major financial institution likely held some form of interest in the property, perhaps as a result of a, securitized loan, or an investment. 
* Sold In XXXX : This points to the transaction happening under XXXX legal frameworks, which can differ significantly from XXXX real estate law. This might be a legacy of how the asset was packaged or managed internationally. 
* XXXX XXXX under XXXX XXXX XXXX XXXX : The search results indicate that " XXXX '' is primarily a company involved in website building and digital services, with an XXXX XXXX called XXXX XXXX also registered in real estate. It's unusual for a web development company to be directly buying XXXX real estate. This could mean : * An investment arm : XXXX XXXX ( or a related entity ) might have had an investment division that deals in distressed assets. 
* XXXX XXXX  company : The " private company under XXXX XXXX '' could be a special purpose vehicle ( SPV ) created specifically to hold this asset, potentially to obscure the ultimate beneficial owner or for tax/legal reasons. 
* This is not An error or misinterpretation : There's is no slight chance of a misunderstanding in the information we've seen, though " BofA XXXX XXXX '' and " Sold in XXXX '' suggest a legitimate, albeit complex, transaction. 
In summary, we find the XXXX listing asking for ownership information, coupled with the details that were provided, strongly suggests that XXXX XXXX XXXX is a property with a highly complex and likely clouded title. This means : * Difficulty in ascertaining clear ownership : The " XXXX heirs '' and differing tax payments point to a tangled web of ownership claims. 
* Potential legal challenges : Any sale of our property would almost certainly involve significant legal work to clear the title and ensure all legitimate claims are addressed.So XXXX XXXX XXXX XXXX XXXX made the purchase XXXX XX/XX/2025 * Distressed asset : The involvement of BofA XXXX XXXX and a sale to a private company often suggests that our property was acquired as a distressed asset, where the original ownership was problematic or the property was not actively managed. 
For anyone considering purchasing such a property, it would be absolutely critical to engage a real estate attorney specializing in title issues and quiet title actions. The XXXX request for ownership information is likely an attempt to gather more data to untangle this complex situation.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation