Consumer complaint received 2024-12-25 00:00:00
Product: Credit reporting or other personal consumer reports — Other personal consumer report
Issue: Incorrect information on your report — Information is incorrect
Company: LEXISNEXIS
State: OH

Complaint narrative:
Date ] Consumer Financial Protection Bureau XXXX XXXX XXXX XXXX XXXX, DC XXXX AND LexisNexis Risk Solutions Subject : Complaint Regarding Inaccurate and Defamatory Claim History Report Submitted by XXXX Insurance Dear XXXX Consumer Financial Protection Bureau Director/LexisNexis Risk Solutions Representative XXXX, This letter constitutes a formal complaint regarding inaccurate and potentially defamatory information submitted by XXXX Insurance to the Ohio Department of Insurance during the investigation of my insurance claim dispute. 

During a recent insurance claim dispute with XXXX XXXX, I filed a complaint with the Ohio Department of Insurance. In response, XXXX XXXX submitted a claim history report that contains inaccurate and misleading information. Specifically, the report includes claims that : Do not belong to me : Do not match my address of residence : Were not made in my name : XXXX XXXX XXXX XXXX XXXX : XXXX XXXX File Number : XXXX Date of Loss : XX/XX/XXXX Loss Location : XXXX XXXX XXXX XXXX, OH XXXX Cause of Loss : Arson or Incendiary Suspicion Paid : Unknown Carrier : XXXX XXXX XXXX XXXX File : XXXX Claim number : XXXX Date of Loss : XX/XX/XXXX Loss Location : XXXX XXXX XXXX XXXX OH Reported Loss : Unknown Homeowner property damage XXXX : XXXX XXXX XXXX XXXX File : XXXX Claim number : XXXX Date of Loss : XX/XX/XXXX Loss Location : XXXX XXXX XXXX XXXX OH Reported Loss : Unknown Kicked in Front Door XXXX Malicious Mischief Paid : Unknown Carrier : XXXX XXXX XXXX XXXX XXXX XXXX of XXXX Date of Loss : XX/XX/XXXX XXXX File number : XXXX Claim Number : XXXX Loss Location : Unknown XXXX  OH Reported : Water Damage to Flooring and ceiling insured fell asleep Total Paid : Closed without payment Carrier : XXXX XXXX XXXX XXXXXXXX XXXX XXXX Date of Loss : XX/XX/XXXX XXXX File number : XXXX Claim Number : XXXX Loss Location : XXXX XXXX XXXX XXXX OH Reported : Water Damage Total Paid : Unknown This inaccurate information is not only misleading but also potentially defamatory as it falsely implies a history of fraudulent insurance claims. This erroneous information could negatively impact my ability to obtain future insurance coverage and may have other detrimental consequences. 

I have attempted to resolve this issue with XXXX XXXX, but my efforts have been unsuccessful. 

I request that the Consumer Financial Protection Bureau investigate this matter and take appropriate action against XXXX XXXX for submitting false and misleading information to the Ohio Department of Insurance. I also request that LexisNexis Risk Solutions investigate the accuracy of the information provided by XXXX XXXX and correct any inaccuracies in my credit report or any other records maintained by LexisNexis. 

I have attached copies of the following documents to this complaint : Thank you for your time and attention to this matter. 

Sincerely, XXXX XXXX

Company response to consumer: Closed with explanation