Consumer complaint received 2025-05-06 00:00:00
Product: Debt collection — Telecommunications debt
Issue: False statements or representation — Attempted to collect wrong amount
Company: CL Holdings LLC
State: TX

Complaint narrative:
XX/XX/XXXX * * Consumer Financial Protection Bureau ( CFPB ) P.O. Box 27170 Washington, D.C. 20038 Subject : Formal Complaint Failure to Provide Documentation and 1099-C for Charged-Off XXXX XXXX Account Sold to Jefferson Capital Systems Dear CFPB Complaint Review Officer, I am submitting this formal complaint against * * XXXX XXXX * * and * * Jefferson Capital Systems LLC * * for their failure to provide legally required documentation related to a charged-off account now appearing on my credit reports. This account continues to harm my credit profile and has caused significant financial and emotional distress. 

* * Background : * * In * * XX/XX/XXXX * *, I submitted written debt validation requests to both XXXX XXXX and Jefferson Capital Systems LLC. I requested the following information and documents, which I am legally entitled to receive : 1. * * A copy of the original signed contract or agreement * * establishing the alleged XXXX XXXX debt ; 2. * * A full itemized breakdown * * of the account showing how the balance was calculated, including all fees, interest, and payments made ; 3. * * A copy of the IRS Form 1099-C * *, if the debt was charged off or canceled in accordance with * * IRS Code 6050P ; 4. * * Proof of legal assignment or transfer of the debt * *, confirming Jefferson Capital Systems LLC is authorized to collect and report the alleged debt ; 5. The * * date of default * *, * * charge-off date * *, and * * last payment date * * associated with the account. 

As of today, * * XX/XX/XXXX * *, I have received * * none * * of the requested documentation from either entity. Despite this, Jefferson Capital continues to report this unvalidated debt to * * multiple credit bureaus * *, in clear violation of federal laws. 

The account is currently reported as follows : * * * XXXX * * : Jefferson Capital Systems LLC XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  * * : Jefferson Capital Systems LLC XXXX XXXX XXXX XXXX XXXX, XXXX, XXXX XXXX ( XXXX ) XXXX * * * XXXX * * : Jefferson Capital Systems LLC Listed on XXXX with no supporting documentation or proof of validation provided to me * * Legal Grounds : * * * Under the * * Fair Debt Collection Practices Act ( FDCPA XXXX U.S.C. XXXXg ) * *, I have the right to request validation of a debt before further collection activity or credit reporting takes place. 
* Under the * * Fair Credit Reporting Act ( FCRA XXXX U.S.C. XXXX ( b ) ) * *, companies that furnish data to credit bureaus must ensure that all reported information is accurate and verifiable. 
* Under * * IRS Code 6050P * *, any creditor that cancels or charges off \ {$600.00} or more must issue a * * 1099-C * * to the borrower and report it to the IRS. To date, * * I have never received this form * *. 

* * Requested Resolution : I respectfully request that the CFPB : * Investigate * * XXXX XXXX * * and * * Jefferson Capital Systems LLC * * for failing to comply with federal consumer protection laws. 
* Compel both parties to produce the requested documents listed above or immediately cease all collection and credit reporting efforts related to this account; * If documentation can not be produced, * * require the complete removal of the account from all credit bureaus * *, including * * XXXX XXXX XXXX XXXX * *; * Consider whether penalties or enforcement actions are appropriate under * * FDCPA * *, * * FCRA * *, and * * IRS regulations * *. 

I am prepared to provide copies of my written correspondence and any additional supporting documentation upon request. 

Thank you for your time and consideration. I look forward to your response. 

Sincerely, * * XXXX XXXX * *

Company response to consumer: Closed with explanation