Consumer complaint received 2022-11-14 00:00:00
Product: Vehicle loan or lease — Loan
Issue: Struggling to pay your loan — Loan balance remaining after the vehicle is repossessed and sold
Company: CREDIT ACCEPTANCE CORPORATION
State: DE

Complaint narrative:
I have taken a look at my credit report which has caused some confusion. I used my social security number/card defined under XXXX XXXX XXXX XXXX l ) to extend credit with Credit Acceptance Corporation to obtain a vehicle. I am a natural person, a federally protected consumer, and the original creditor defined under XXXX XXXX XXXX ( g ). The vehicle which is subject to the transaction was used primarily for personal, family and household purposes. Credit Acceptance Corporation is engaging in extortion and racketeering activity defined under Title XXXX Chapter XXXX Credit Acceptance Corporation did not inform me on the cost of credit. I never received written adequate notice that sets for the pertinent facts for this consumer credit transaction which violates XXXX XXXX XXXX ( k ). Credit Acceptance Corporation is obligated to send written notice including the amount of the alleged debt and the original creditor, which violates XXXX XXXX XXXX. Congress makes it clear that consumer credit would be strengthened by the informed use of credit. The only decision I was given after the consummation of the transaction was to make payments without penalty which is a violation of XXXX XXXX XXXX. The decision I made in connection to this transaction was uninformed. I, the consumer, have never been given the opportunity to direct that my nonpublic personal information should not be disclosed to nonaffiliated third parties such as XXXX, XXXX and XXXX pursuant to XXXX XXXX XXXX ( b ) ( XXXX ) ( B ). Nor was I given an explanation on how to exercise the nondisclosure option which is a violation of XXXX XXXX XXXX ( b ) ( XXXX ) ( C ). XXXX XXXX XXXX ( a ) ( XXXX ) states that I have the right to privacy as a federally protected consumer. Their conspiracy against my rights is affecting my ability to operate in commerce. This is a violation of XXXX XXXX XXXX XXXX. Federal law states that the consumer report does not include a report containing information solely as to transactions or experiences which means late payments and repossessions are a violation of XXXX XXXX XXXX ( d ) ( XXXX ) ( i ). XXXX XXXX XXXX ( a ) ( XXXX ) I am aware that all extensions of credit are tied to my social security card and that the United States is obligated to all debts under XXXX XXXX XXXX Credit Acceptance Corporation has caused harm by furnishing inaccurate information on my consumer report. I am requesting additional clarification in regards to the billing errors under code XXXX XXXX XXXX ( b ) ( XXXX ) specifically documentary evidence under XXXX XXXX XXXX which includes books of account. According to XXXX XXXX XXXX ( p ) Credit Acceptance Corporation does not have actual authority for such use of my credit card defined under XXXX XXXX ( l ) and I received no benefit from this unlawful transaction. Without lawful authority, by using means of my identification Credit Acceptance Corporation is committing aggravated identity theft and attempting to collect on this account by extortionate means pursuant to XXXX XXXX XXXX. Verified responses has proven that the consumer reporting agencies arent being impartial when it comes to respecting my right to privacy which is a violation of XXXX XXXX XXXX ( a ) ( XXXX ) and XXXX XXXX XXXX ( a ) ( XXXX ).

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with monetary relief