Consumer complaint received 2024-11-06 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account status incorrect
Company: EQUIFAX, INC.
State: VA

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX, VA XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX, and Equifax Information Services LLC Subject : Notice of Intent to Sue for Inaccurate Credit Summary Reporting and {$1000.00} per Violation Due to FCRA, CFPB, and Metro 2 Compliance Violations with Supporting Case Law To Whom It May Concern, This letter serves as formal notice of my intent to pursue legal action against XXXX, XXXX, and Equifax for discrepancies in the Credit Summary section of my credit report. Despite prior attempts to correct these inaccuracies, inconsistencies remain in account totals, balances, and derogatory listings, violating the Fair Credit Reporting Act ( FCRA ), Consumer Financial Protection Bureau ( CFPB ) regulations, and Metro 2 compliance standards. I am requesting immediate correction of these errors, as well as {$1000.00} per violation in compensation. 

Disputed Credit Summary Information The following discrepancies in my Credit Summary data appear across XXXX, XXXX, and Equifax and require correction to align with accurate information : Total Accounts : XXXX reports 11, XXXX reports 9, and Equifax reports 13 total accounts. The numbers should be consistent across all three credit bureaus. 
Open Accounts : XXXX shows XXXX open accounts, XXXX lists XXXX open accounts, and Equifax lists XXXX open accounts. 
Balances : XXXX reports a balance of {$17000.00}, XXXX lists {$17000.00}, and Equifax reports {$20000.00}. These discrepancies impact my reported debt and overall financial health. 
Derogatory Accounts : XXXX shows XXXX derogatory accounts, XXXX shows 2, and Equifax also shows 2. Derogatory accounts should be accurately verified and consistently reported across bureaus. Public Records : E
ach bureau lists 1 public record but does not confirm the accuracy of this entry across all bureaus. 
XXXX. Violations of the Fair Credit Reporting Act ( FCRA ) The FCRA mandates that credit reporting agencies report accurate information and promptly correct inaccuracies when disputed by the consumer. These discrepancies in my credit summary violate : 15 U.S.C. 1681e ( b ) Requires credit reporting agencies to follow reasonable procedures to ensure maximum accuracy. The conflicting data in total accounts, open accounts, balances, and derogatory listings show a failure to ensure accuracy. 
15 U.S.C. 1681i ( a ) Mandates prompt investigation and correction or deletion of disputed information. Despite my dispute, XXXX, XXXX, and Equifax have not reconciled the differences in my Credit Summary data, violating FCRA requirements. 
In XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX ( XXXX ), the Supreme Court ruled that credit reporting agencies are liable for reporting inaccuracies that cause harm to consumers. This ruling underscores the responsibility of credit bureaus to ensure data accuracy and their liability for unresolved errors. 

Additionally, XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX ( XXXX XXXX. XXXX ) established that a failure to conduct a reasonable investigation into disputed information can result in liability under the FCRA. The discrepancies in my Credit Summary data reflect XXXX, XXXX, and Equifaxs failure to adequately investigate my dispute. 

XXXX. Violations of Consumer Financial Protection Bureau ( CFPB ) Regulations CFPB regulations prohibit unfair, deceptive, or abusive practices in consumer reporting. By continuing to report conflicting and inaccurate Credit Summary information, XXXX, XXXX, and Equifax engage in deceptive practices that harm my financial reputation, violating CFPB standards. 

XXXX. Violations of Metro 2 Compliance Standards The Metro 2 compliance standards, established by the XXXX XXXX XXXX XXXX ( XXXX ), require standardized and accurate data reporting across all bureaus. The discrepancies in the Credit Summary fields violate key Metro 2 standards, as follows : Account Status ( Field XXXX ) : Each bureau must accurately and consistently report account status, including open and closed accounts, using standardized codes. The variations in open and closed account totals indicate a failure to meet Metro 2 standards. 
Balance Information ( XXXX XXXX ) : All balance data should be consistent across bureaus. XXXX, XXXX, and Equifax report different balances, creating confusion and potential harm to my credit profile. 
Derogatory Indicator : Accurate reporting of derogatory accounts is essential for compliance with Metro 2 standards. Each bureau lists a different number of derogatory accounts, which reflects a failure to comply with accurate reporting requirements. 
4. Remedy Sought To resolve these violations without litigation, I request that XXXX, XXXX, and Equifax : Correct all inaccuracies related to total accounts, open accounts, balances, and derogatory listings to ensure consistency and accuracy across all three bureaus. 
Provide written confirmation of the corrected data in my Credit Summary, ensuring accuracy and compliance with Metro 2 standards. 
Compensate me {$1000.00} per violation for each instance of non-compliance, as permitted under FCRA, CFPB regulations, and Metro 2 standards. 
Should these actions not be completed within 30 days of receiving this letter, I am prepared to seek statutory, actual, and punitive damages through legal channels, as allowed under FCRA, CFPB regulations, Metro 2 compliance standards, and relevant case law. 

Conclusion This letter serves as the final opportunity for XXXX, XXXX, and Equifax to correct these reporting violations. Failure to act within the specified timeframe will result in legal action seeking full damages and corrective measures. 

Thank you for your prompt attention to this matter. 

Sincerely, XXXX XXXX XXXX

Company response to consumer: Closed with explanation