Consumer complaint received 2024-06-02 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: EQUIFAX, INC.
State: NV

Complaint narrative:
Subject : Dispute of Inaccurate Credit Information under the Fair Credit Reporting Act ( FCRA ) Dear Equifax I am writing to dispute inaccurate information in my credit report under the Fair Credit Reporting Act ( FCRA ). The information in question is related to the account listed below : Account Name : XXXX XXXX  XXXX Account Number : XXXX Date Opened : XX/XX/XXXX Discrepancies : Status and Status Updated Date : The status update is listed as XXXX XXXX, which is the same as the date opened. This is unusual for a collection account and may indicate an error. Under 15 U.S.C. 1681e ( b ), credit reporting agencies must ensure maximum possible accuracy. 

Balance Consistency : The balance has remained static at {$3900.00} from XX/XX/XXXX to XX/XX/XXXX without any changes, which is uncommon for a collection account. This may violate 15 U.S.C. 1681e ( b ), which requires accurate reporting.

Original Balance vs. Highest Balance : The highest balance is not specified despite an original balance being recorded. This should be included to provide a full financial picture, as required by 15 U.S.C. 1681e ( b ).

Terms : Terms are listed as " 1 Month, '' which is unusual for a collection account. Accurate terms should reflect the actual agreement and are mandated by 15 U.S.C. 1681e ( b ).

Payment History : The payment history is marked as " C '' ( Collection ) consistently from XX/XX/XXXX to XX/XX/XXXX without variation. This incomplete payment history fails to provide a full picture of the account activity, violating 15 U.S.C. 1681e ( b ) regarding accurate and complete reporting. 

Class Action Lawsuit Reference : Additionally, I would like to bring to your attention the class action lawsuit Case No. XXXX filed in the XXXX  XXXX XXXX XXXX XXXX of XXXX XXXX XXXX This lawsuit addresses inaccuracies and failures in the reporting practices of credit reporting agencies, highlighting systemic issues that may be relevant to my dispute.

California Civil Code Section 1950.5 : Furthermore, the original creditor for this account is listed as XXXX  XXXX XXXX. Under California Civil Code Section 1950.5, which regulates the handling of security deposits for rental properties, there are specific legal requirements for the return of security deposits and itemized statements of any deductions. It is possible that the balance reported on this account may include charges that should have been settled in accordance with this statute. I request that you verify the accuracy of the reported balance in light of this code.

Requested Action : I request that these discrepancies be investigated and corrected under 15 U.S.C. 1681i. Specifically, I request the following : Verify and correct the status update date to reflect the latest account activity. 
Review and update the balance to reflect any payments or changes. 
Report the highest balance accurately. 
Clarify and provide accurate terms reflecting the actual agreement. 
Provide a detailed payment history, including any payments made or changes in status. 
Verify that the balance reported by XXXX  XXXX XXXX complies with California Civil Code Section 1950.5.

I have attached copies of my payment records and account statements to support my dispute.

Relevant Laws : 15 U.S.C. 1681e ( b ) : Credit reporting agencies must follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about whom the report relates.

15 U.S.C. 1681i : If the completeness or accuracy of any item of information contained in a consumer 's file is disputed by the consumer and the consumer notifies the agency directly, the agency must conduct a reasonable reinvestigation to determine whether the disputed information is inaccurate and record the current status of the disputed information or delete the item from the file within 30 days.

15 U.S.C. 1681i ( a ) ( 5 ) ( A ) : If any disputed information is found to be inaccurate or incomplete, the credit reporting agency must promptly delete that item of information from the consumer 's file or modify that item of information.

California Civil Code Section 1950.5 : Regulates the handling of security deposits for rental properties, including requirements for itemized statements and return of security deposits.

Please investigate this matter and correct the inaccurate information as soon as possible. I request a written confirmation once the changes have been made.

Thank you for your prompt attention to this matter. 

Sincerely, XXXX XXXX

Company response to consumer: Closed with explanation