Consumer complaint received 2025-10-09 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: LEXISNEXIS
State: MD

Complaint narrative:
To Whom It May Concern : This is a formal dispute and complaint filed under the Fair Credit Reporting Act ( FCRA ), Consumer Financial Protection Bureau ( CFPB ) Regulation V, and Federal Trade Commission ( FTC ) authority regarding LexisNexis Risk Solutions , Inc. and its data vendor XXXX XXXX XXXX XXXX ( XXXX ) reporting a bankruptcy record that is inaccurate, incomplete, misleading, and unverifiable. 

LexisNexis and XXXX have reported a XXXX  XXXX bankruptcy allegedly filed on XX/XX/XXXX, and discharged XX/XX/XXXX. This reporting is unlawful, inaccurate, and misleading because it fails to meet the accuracy, completeness, and verification standards required under federal law. 


I. XXXX  IS NOT AN ACCEPTABLE SOURCE FOR VERIFICATION LexisNexis and XXXX often rely on XXXX  ( XXXX XXXX XXXX XXXX XXXX XXXX ) as a verification source for bankruptcy data. 
This practice violates the FCRA, CFPB Regulation V, and FTC guidance for several reasons : 1. XXXX is not a credit reporting source. 
It is a federal document retrieval system, not a certified database for credit reporting. XXXX  own terms of use state that the system is not the official court record and may contain errors or omissions.

2. FCRA 607 ( b ) requires CRAs to maintain maximum possible accuracy, which can not be satisfied by relying on an unverified public portal that does not guarantee record authenticity, completeness, or consumer identification.

3. Courts have held that accuracy means more than technical correctness the data must not create a materially misleading impression. 

XXXX v. XXXX XXXX, XXXX XXXX XXXX ( XXXX Cir. XXXX ) XXXX v. XXXX, XXXX XXXX XXXX ( XXXX Cir. XXXX ) XXXX. XXXX  listings often do not contain identifying consumer data such as full Social Security Numbers, complete DOB, or verified addresses meaning LexisNexis can not confirm the record belongs to a specific consumer. 
Therefore, XXXX  fails the FCRAs reasonable procedures standard. 


5. The CFPB and FTC have explicitly warned that consumer reporting agencies must use original source data or verified court records, not secondary databases like XXXX. 
( FTC XXXXtaff Opinion on Public Record Information, XXXX ; CFPB Bulletin XXXX on data accuracy ). 


II. LEGAL AND REGULATORY VIOLATIONS 1. FCRA 607 ( b ) Failure to Ensure Maximum Possible Accuracy LexisNexiss reliance on XXXX  or XXXX XXXX fails to meet the accuracy requirement. See : XXXX v. XXXX XXXX XXXX, XXXX XXXX XXXX ( XXXX Cir. XXXX ) CRAs must ensure public record data is accurate and complete. 

XXXX XXXX XXXX, XXXX, XXXX XXXX XXXX ( XXXX Cir. XXXX ) * Verification of identity is essential for lawful reporting. 


2. FCRA 611 ( a ) ( 1 ) ( A ) Failure to Conduct Reasonable Reinvestigation LexisNexis can not merely check XXXX  or XXXX data and claim verified. 

XXXX v. XXXX, XXXX XXXX XXXX ( XXXX Cir. XXXX ) * Reinvestigations must be reasonable and independent, not a rubber stamp. 


XXXX. FCRA 623 ( a ) ( 1 ) ( A ) & 623 ( b ) Furnisher Duties XXXX acts as a furnisher of bankruptcy data to LexisNexis and fails to maintain data integrity or reinvestigate disputes properly. 

XXXX v. XXXX & XXXX, XXXX XXXX XXXX ( XXXX Cir. XXXX ) * Furnishers are liable for failing to correct or delete disputed data. 


4. CFPB Regulation V ( 12 C.F.R. 1022.421022.43 ) LexisNexis and XXXX must have written procedures ensuring accuracy and integrity of furnished data. Reliance on unverified court aggregators violates 1022.42 ( a ) and 1022.43 ( a ). 

5. FTC Enforcement ( Public Record Information, XXXX ) The FTC held that CRAs must ensure public record information is complete and current, including the current status, date, and disposition of legal actions. XXXX static and outdated Bankruptcy Filed reporting violates this. 

6. XXXX XXXX Compliance Violations ( XXXX ) Under XXXX XXXX standards for Public Record Furnishing, LexisNexis must : Update bankruptcy to Discharged XXXX  XXXX Satisfied ; Report the current disposition date and closure date ; Suppress or delete derogatory status once discharged.

Their failure to code the record as Discharged under Compliance Condition Code D and their ongoing Bankruptcy indicator violate XXXX XXXX Field 17A accuracy requirements. 

7. Material Misrepresentation and Defamation Under FCRA 616617 By continuing to publish inaccurate, incomplete, and misleading bankruptcy data, LexisNexis and XXXX have acted with willful and negligent noncompliance, subjecting them to civil liability, actual damages, and punitive damages. 


III. DEMANDS FOR RELIEF I hereby demand the following under 15 U.S.C. 1681i, 1681s-2 ( b ), and CFPB Regulation V : 1. Immediate deletion of the bankruptcy record from LexisNexiss consumer file and all downstream recipients.

2. Cessation of furnishing and verifying data from XXXX  or XXXX unless verified by the original court clerk. 


XXXX. Written confirmation via the CFPB Complaint Portal only not by postal mail.

4. Notification to XXXX XXXX XXXX XXXX that the bankruptcy data has been deleted as unverifiable.

5. Failure to comply within 15 business days will result in pursuit of statutory and punitive damages under FCRA 616617, and referral for CFPB and FTC enforcement for deceptive reporting practices. 


Respectfully, XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX MD XXXXXXXX Important : All responses must be submitted only through the CFPB Complaint Portal and not mailed to my residence.

Company response to consumer: Closed with explanation