Consumer complaint received 2019-11-05 00:00:00
Product: Mortgage — VA mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage — 
Company: Mortgage Research Center, LLC
State: CA

Complaint narrative:
On around XX/XX/XXXX l applied for a VA loan and home purchase process with Veterans United Home Loans and l was declined. 
VA loan consultants stated that l am not eligible for a VA loan as l have to have my auto loan cleared and my vehicle sold. 
During the loan process l didn't receive anything in writing on my Pre-Approval letter, that my loan will not be approved because my auto will not be sold before close of escrow. 
Also, there was another issues that Veterans United stated that l wasn't eligible to obtain a VA loan until XX/XX/XXXX, because of a foreclosure of home and sold status of XX/XX/XXXX. 
A Bankruptcy Chapter XXXX was filed on XX/XX/XXXX and Federal Judge in XXXX, XXXX  Discharged Bankruptcy on XX/XX/XXXX. 
In which Bankruptcy Chapter XXXX terminated any foreclosure and debts if XXXX XXXX. 

Veterans Administration officials Mr.XXXX  XXXX told me that l was cleared to purchase in XXXX as Bankruptcy Chapter XXXX terminated foreclosure and any debts of VA loan and home at XXXX XXXX XXXX XXXX XXXX, XXXX   XXXX. 
I put the offer with my XXXX  Real Estate Agent XXXX XXXX and sellers at XXXX XXXX XXXX XXXX, XXXX  XXXX accepted at {$380000.00} in which Veterans United Home Loans gaved me a Pre.approval letter of {$380000.00} with no conditions on my Auto contigency on been sold before close of escrow. 

Now, Sellers are not very happy and my Real Estate Agent XXXX XXXX worked very hard to help me in purchasing home. 
I am very unsatisfied with unfairly mistreatment of Veterans United and l feel that l am been Discriminated and Retaliated as a XXXX XXXX  XXXX, XXXX XXXX  and a US XXXX XXXX  Military Veteran. 
Why did Veterans United put me through this agony and tribulations?

Veterans United stated, they will be sending me a denial letter and they stated by email that l am been refunded for my home inspection at XXXX XXXX XXXX XXXX XXXX. 
If Veterans United wants to compensate me with Restitution, it should be Restitution for my unfairly treatment and Discrimination and Retaliation against me as a XXXX Citizen and Discrimination and Retaliation issues and Accommodations of my XXXX XXXX Civil Rights Act under Department of Justice. 
My Real Estate Agent XXXX XXXX is my witness on issues of VA loan and home purchase process as she had a major issues of communication with Veterans United as they didn't want to speak with her. 
As my Real Estate Agent, she wasn't on the Veterans United Network System of their Real Estate Agents. 

Veterans United Consumer Advocates stated that l email them threats in which is not true and Federal Government Investigation can archive all my emails to Veterans United as there was no threats by email, etc. 
I told Veterans United that l was contacting President Trump and Congress and Administration on issues of Veterans United and VA Administration.

Is this the threats that Veterans United emphasizing, because of my contact with President Trump and Congress and Administration? 
And respectfully l made contact with President Trump and Congress and Administration by the White House website.

When you send a email on the White House website all Congress, Senate and Administration officials gets the email as everything at the White House is checked.

I have made several contacts to President Trump and Congress and Administration on my filed complaints with Consumer Finance Protection Bureau and XXXX XXXX Civil rights Act under Department of Justice on all issues of XX/XX/XXXX till Present. 
My XXXX XXXX Civil Rights Act has been violated.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation