Consumer complaint received 2024-10-23 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: VYSTAR CREDIT UNION
State: GA

Complaint narrative:
Subject : Formal Complaint and Request for Validation of Debt [ " To Whom It May Concern '' ], I am writing to formally dispute the inaccurate and incomplete credit information reported by VyStar Credit Union regarding my credit profile. The account listed below was opened fraudulently using my stolen personal information, and I request immediate action. 

Fraudulent Account Details : Account Number : XXXX Date Opened : XX/XX/ Balance : {$7300.00} ( as of XX/XX/2024 ) Credit Limit : {$2500.00} Late Payments : 30 days late in XXXX XXXX, 60 days late in XX/XX/4 Status : Closed by the credit grantors request, {$240.00} past due as of XX/XX/2024 Summary of the Problem : Identity Theft : This account was opened fraudulently, and I am a confirmed victim of identity theft due to the XXXX data breach. 

Continued Reporting : VyStar continues to report this fraudulent account to all three credit bureaus ( XXXX, XXXX, and XXXX ), despite my identity theft claims, severely damaging my credit. 

Financial and Emotional Harm : The false reporting has made it impossible for me to secure a mortgage, forcing my family into temporary housing, causing emotional distress and instability. 

Defamation : Your reporting amounts to defamation by falsely attributing this debt to me, harming my financial reputation. 
Federal Law Violations : VyStar 's actions violate several federal laws : FCRA Section 605B ( 15 U.S.C. 1681c-2 ) : You have failed to block this fraudulent account from my credit report despite receiving my identity theft documentation.

FCRA Section 623 ( 15 U.S.C. 1681s-2 ) : Continued reporting of false and inaccurate information to credit bureaus is a violation of my rights.

FCRA Section 607 ( b ) ( 15 U.S.C. 1681e ( b ) ) : VyStar has not established reasonable procedures to ensure maximum possible accuracy in the credit reports you publish. 

FDCPA Section 807 ( 15 U.S.C. 1692e ) : Your actions constitute deceptive practices under the Fair Debt Collection Practices Act.

CFPB Regulation 1006.34 ( b ) ( 4 ) : Any consumer has the opportunity to send a notice of validation of debt by mail or electronically to each creditor. I have exercised this right by sending you this formal dispute, and your failure to respond with validation requires removal of the account from my credit report. 
Request for Re-investigation : I respectfully request a re-investigation of this fraudulent account. Please provide proof that this account belongs to me, specifically : A copy of the original contract, note, or other instrument bearing my wet signature. 
If you can not provide such proof, this item must be deleted from my credit report. 

Desired Outcome : Confirmation of receipt of this complaint and acknowledgment of the investigation process. 

Resolution of the disputed information within 30 days, per the Fair Credit Reporting Act. 
Immediate removal of this fraudulent account from all credit bureaus.

Confirmation within 14 days that the account has been removed from my credit report.

Cessation of all further reporting of this account and any defamatory information related to me. 

Pending Legal Action : If VyStar fails to resolve this issue within 14 days, I will file a lawsuit through XXXXXXXX XXXX XXXX  in XXXX, seeking {$380000.00} in damages and any additional damages that the court or judge deems valid. This includes but is not limited to : Inability to purchase a home due to a lowered credit score. 
Financial hardship and emotional distress from being forced into temporary housing. 
Defamation of my name, significantly harming my reputation and financial standing. 

I have exhausted all avenues to resolve this matter amicably. If immediate action is not taken, I will pursue legal remedies for violations of the FCRA, FDCPA, and defamation law. 

Thank you for your prompt attention to this matter. I look forward to your timely response. 

Sincerely, XXXX XXXX Attachments : Police Report Case Number XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation