Consumer complaint received 2025-02-04 00:00:00
Product: Credit reporting or other personal consumer reports — Other personal consumer report
Issue: Improper use of your report — Report provided to employer without your written authorization
Company: HireRight Solutions, Inc.
State: TX

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Date : XX/XX/year> Consumer Financial Protection Bureau XXXX XXXX XXXX XXXX XXXX XXXX XXXX  Subject : Complaint Regarding HireRight Refusing to Remove My Information from Their System Dear Sir/Madam, I am writing to file a formal complaint against HireRight, a consumer reporting agency, which has refused to remove my personal and private information from their system, despite my request to do so. On XX/XX/year>, I submitted a written request to HireRight to remove my information from their system, specifically asking them to cease storing, collecting, and sharing my personal information without my written or verbal consent. 
However, I received a letter from HireRight on XX/XX/year>, stating that they would not comply with my request to remove my personal information from their system. This refusal is in direct violation of my rights as a consumer and disregards my legal right to control my personal data. 
I would like to reference the following laws and regulations that I believe protect my rights in this matter : 1. Fair Credit Reporting Act ( FCRA ) 15 U.S.C. 1681 et seq.

Under the FCRA, specifically 1681c, consumer reporting agencies are prohibited from maintaining certain information on a consumer for longer than a specified time and must also ensure that information is accurate and up-to-date. In my case, I have not authorized the collection or sharing of my personal information by HireRight, and they are refusing to remove my data.

2. Gramm-Leach-Bliley Act ( GLBA ) 15 U.S.C. 6801 et seq.

The GLBA governs the sharing of nonpublic personal information and requires financial institutions, including consumer reporting agencies, to maintain strict confidentiality and privacy regarding personal data. HireRights actions appear to violate these privacy standards by storing and sharing my information without my explicit consent.

3. Right to Privacy U.S. Constitution and 4th Amendment The right to privacy, although not explicitly outlined in the Constitution, is protected through various legal interpretations, particularly regarding data security and personal information. Companies such as HireRight have an obligation to respect this right and ensure they do not retain or share my private information without consent. 
Despite my written request to remove my personal information, HireRight 's refusal to do so is both troubling and illegal, as it fails to respect my rights under the FCRA and other consumer protection laws. 
I respectfully request that the Consumer Financial Protection Bureau ( CFPB ) investigate this matter and assist me in ensuring that HireRight complies with all applicable laws, including removing my personal information from their system. 
For your reference, I have attached copies of the correspondence exchanged with HireRight, including their letter dated XX/XX/year>, in which they denied my request. 
Thank you for your attention to this urgent matter. I look forward to your assistance in protecting my rights as a consumer. 
Sincerely, XXXX XXXX XXXX

Company response to consumer: Closed with explanation