Consumer complaint received 2025-02-07 00:00:00
Product: Debt collection — I do not know
Issue: Written notification about debt — Didn't receive enough information to verify debt
Company: Williams, Rush & Associates, LLC
State: UT

Complaint narrative:
I have requested that the collection company to validate the debt which they are trying to collect and provide full payment history of the account provide the initial contract with the creditor of the debt to verify signature and financial responsibility the agency are to provide a copy of their license to collect the debt from the state of XXXX or the state of which they are licensed if not provided reasonable explanation of why To provide the initial amount as stated on the initial contract and how the charge are occurring and interest from the previous contract i also referred as required to provide a full accounting on the responsibility they have to provide all information and accurate accounting under fair reporting act the The collection agency completely ignores my XXXX days deadline as stated from the validation letter XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXXXXXX XXXX XXXXXXXX XX/XX/year> Verification of Debt Request Re : Acct # : XXXX Amount in dispute : {$7200.00} Dear William Rush and associates, I am reaching out to you about the debt you are trying to collect. You contacted me by phone on XX/XX/year>. This letter is being sent to you pursuant to the Fair Debt Collection Practices Act, 15 USC 1692g Sec. 809 ( a ) and ( b ) which states that you must supply the following information : Information About the Debt and About the Creditor Within five days after the initial communication with a consumer in connection with the collection of any debt, a debt collector shall, unless the following information is contained in the initial communication or the consumer has paid the debt, send the consumer a written notice containing : The amount of the debt ; The name of the creditor to whom the debt is owed ; A statement that unless the consumer, within XXXX  days after receipt of the notice, disputes the validity of the debt, or any portion thereof, the debt will be assumed to be valid by the debt collector ; A statement that if the consumer notifies the debt collector in writing within the XXXX  day period that the debt, or any portion thereof, is disputed, the debt collector will obtain verification of the debt or a copy of a judgment against the consumer and a copy of such verification or judgment will be mailed to the consumer by the debt collector ; and A statement that, upon the consumer 's written request within the XXXX day period, the debt collector will provide the consumer with the name and address of the original creditor, if This is a RocketLawyer.com document. 
different from the current creditor. 
Information About the Amount and the Age of the Debt You must provide a complete accounting of the debt you claim I owe within XXXX days of your receipt of this letter. This proof must include, and is not limited to : The complete and signed contract for the debt obligation which is the subject matter of this dispute ; An itemized breakdown of what you claim the money is owed for ; Explain and show me how you calculated the amount in dispute ; Provide me with copies of any documents, ledgers, spreadsheets, etc., that show that I agreed to pay the amount you claim that I owe ; Identify the original creditor ; Identify and accurately describe any third-party costs for which you are charging me,

Company public response: Company believes complaint represents an opportunity for improvement to better serve consumers
Company response to consumer: Closed with explanation