Consumer complaint received 2026-01-26 00:00:00
Product: Debt collection — Credit card debt
Issue: Took or threatened to take negative or legal action — Threatened or suggested your credit would be damaged
Company: Absolute Resolutions Corp.
State: GA

Complaint narrative:
On XX/XX/XXXX, I enrolled a XXXX XXXX  Credit Card, which was my XXXX XXXX account with XXXX XXXX XXXX. 

XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  Enrolled Debt {$11000.00} Current Balance * {$12000.00} * Current Balance as last reported to XXXX. 

My reasoning for financial collapse was my mother falling ill during COVID lockdown at the same time my job shut its doors- chopped a 25 % pay-cut to work from home, and the need to have my mother transported to and from surgeries. My available credit was our only option to get the help she needed and yes- this payment method was the only substantial means I had. Once I missed my first payment with a couple creditors at the income change - I immediately enrolled with XXXX XXXX, who in turn assigned me to XXXX XXXX XXXX to suit my needs. 

XXXX XXXX XXXX advised me to look out for XXXX letters, and any correspondence from any of my creditors should be sent to them instead of myself moving forward from my start date in their settlement program. XXXX XXXX sold the debt shortly after enrolled into XXXX 's program. Absolute Resolutions attempted settlement that XXXX did not agree to from inception of my program until my recent termination of the settlements. All of the enrolled debt was paid orderly by XXXX XXXX XXXX as agreed EXCEPT for Absolute Resolutions - since they have a separate account number and information for an account I have no idea about and have never agreed to pay. If they bought the debt after XXXXXXXX XXXX  sold it and charged it off- which is what shows on my credit report data from XX/XX/XXXX, create their own account for what they purchase in a bundle of debts, can not produce any original documentation or refuse to send it, how do they have the right to report negatively against me which tarnishes my otherwise good name and creditworthiness? This is negatively affecting my ability to purchase property and killing all chances of obtaining a line of credit for professional work. I can not move forward with the constant existence of negative account reporting. 

I have maintained a credit usage percentage below 30 % for most of XXXX and my overall credit has improved drastically thanks to my program structure satisfying all of my debts except for Absolute Resolutions. Provide me the documentation proving I agreed to pay for the charged-off debt I held with XXXX XXXX XXXX XXXX kindly stop reporting I am deficient in payment of this debt with any and all credit reporting agencies, such as XXXX XXXX XXXX 

When I disputed the debt the first time with XXXX- it was immediately removed and has not returned as a negative instance counting against my creditworthiness. I have since submitted several disputes, and somehow the debt returns valid on XXXX XXXX XXXX- both of which have had recent issues with a failure to investigate on consumer 's behalf and have been sued. 

I attest I do NOT owe Absolute Resolutions any money at all without them sending me my entire payment history with XXXX XXXX along with the signed XXXX XXXX XXXX I filled out at XXXX when I applied for the credit card. I want proof that they own the debt fully or proof they are collecting it fully or in part for XXXX XXXX, the original creditor.

Company response to consumer: Closed with explanation