Consumer complaint received 2025-02-19 00:00:00
Product: Debt collection — I do not know
Issue: Attempts to collect debt not owed — Debt was paid
Company: OLIPHANT FINANCIAL, LLC
State: AZ

Complaint narrative:
I am submitting a formal complaint regarding the unverified collection account reported by Oliphant XXXX XXXX on my credit report with XXXX and XXXX. I believe this entry is inaccurate, misleading, and in direct violation of my rights under the Fair Debt Collection Practices Act ( FDCPA ) and Fair Credit Reporting Act ( FCRA ). 

In XXXX, I contracted XXXX XXXX XXXX to assist in settling my debt with XXXX. A settlement agreement was reached, and the agreed amount was {$12000.00}. Over the course of 16 months, XXXX XXXX XXXX collected more than {$13000.00} from my bank account, which was deposited into a dedicated account for the settlement. I received a letter from XXXX confirming the settlement and agreed-upon amount. Monthly statements from my dedicated account clearly showed that payments were made on time and according to the agreed schedule. 

However, XXXX years later, I discovered that the same XXXX a similar account numberwas being reported as an active collection on my credit report by XXXX different collection agencies : XXXX XXXX XXXX and Oliphant XXXX XXXX. The amount listed by Oliphant XXXX XXXX was {$26000.00}, more than double the original/settlement amount, which had been paid in full. 

I have never entered into any contractual agreement with Oliphant XXXX XXXX, nor have I received any verification of this alleged debt. 

Despite disputing this collection with the credit bureaus , Oliphant XXXX XXXX has failed to provide proper verification of the debt. 
They have NOT provided : XXXX. A complete statement with a full payment history amount and payments date made to XXXX XXXX including the balance after each payment made. 
XXXX. A bill of sale detailing who sold the account to Oliphant XXXX XXXX and whether they have the legal right to collect on it. 

This constitutes several violations under the Fair Debt Collection Practices Act ( FDCPA ) and the Fair Credit Reporting Act ( FCRA ) : XXXX. False representation of the amount of the debt. Oliphant XXXX XXXX is reporting an amount that is falsely inflated. 

XXXX. Failure to verify the debt after a dispute. Despite my dispute with the credit bureaus , Oliphant XXXX XXXX has not provided any proper verification or documentation to prove the validity of the debt. 

XXXX. Misleading information about the sale and status of the debt. 
Oliphant XXXX XXXX has misrepresented the status of the debt by reporting it as an " XXXX active and unpaid collection '' on XX/XX/XXXX, despite the fact that it was settled and paid in full. 

XXXX. Deceptive practices in reporting the debt as active and unpaid. 
The debt has been falsely reported as active and unpaid, which is a direct violation of the FDCPA. 

5. Oliphant XXXX XXXX has reported conflicting and inconsistent information to the credit bureaus. The dates and status of the account have been misreported, with Oliphant XXXX XXXX showing different dates and an incorrect account status. These discrepancies such as reporting the account as " active '' when it was fully settled demonstrate a lack of credibility and raise serious concerns about the accuracy and integrity of their reporting. This is a clear violation of FDCPA 1692e ( 10 ), which prohibits misleading representations regarding the debt.

Company response to consumer: Closed with explanation