Consumer complaint received 2024-11-06 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: EQUIFAX, INC.
State: TX

Complaint narrative:
XX/XX/year> Equifax Information Services LLC XXXX XXXX XXXX XXXX, GA XXXX Subject : Formal Notice to Sue for Inaccurate Reporting of XXXX Dept. of Education Account Dear Equifax Legal Department, I am writing to formally notify you of my intent to take legal action against Equifax Information Services LLC due to your continued failure to accurately report information on my credit report, specifically related to my XXXX / Dept. of Education accounts, in violation of the Fair Credit Reporting Act ( FCRA ), 15 U.S. Code 1681 et seq.

Despite submitting multiple disputes, your company has failed to correct damaging and inaccurate remarks associated with the following student loan accounts : Account : ***** with a balance of {$4700.00} ( as of XX/XX/year> ) Dept. of ED / XXXX Account : {$2100.00} and {$2500.00} in good standing US Dept. of Education/XXXX : Closed Summary of Events : 1. I have formally disputed the inaccurate and damaging remarks regarding my XXXX / Dept. of Education accounts several times, beginning with a dispute in XX/XX/year> and subsequent disputes. 
2. Despite providing clear evidence, Equifax has continued to allow inaccurate remarks, such as references to Bankruptcy XXXX XXXX and Student loan - payment deferred, to remain on my credit report. These remarks were removed between XX/XX/year>, and XX/XX/year>, yet inaccurate remarks were added again between XX/XX/year>, and XX/XX/year>, causing further damage. 

3. The failure to correct these errors has caused a total credit score reduction of XXXX points, comprising an initial XXXXpoint drop and a recent XXXXpoint drop.

Violations of Federal Law : Equifax is in violation of the Fair Credit Reporting Act ( 15 U.S. Code 1681i ) for failing to conduct a reasonable investigation and for neglecting to correct inaccurate information on my report. This has caused me significant financial and emotional harm, including being denied credit and facing higher interest rates. Additionally, the repeated reporting of incorrect information after disputes constitute a willful violation of the FCRA ( 15 U.S.C. 1681n ), exposing Equifax to potential statutory, actual, and punitive damages.

Legal Demands : 1. I demand the immediate and permanent removal of all inaccurate remarks related to my XXXX / Dept. of Education accounts from my credit report. 
2. I seek monetary compensation in the amount of {$50000.00} for damages, including financial loss, emotional distress, and psychological harm caused by your companys negligence. 
Failure to address and resolve this matter within 15 business days of receiving this letter will result in legal action against Equifax. I will also seek attorneys fees and any statutory damages allowed under federal law. 
Please direct all correspondence related to this matter to my address above or contact me at. 
Sincerely,.

Company response to consumer: Closed with non-monetary relief