Consumer complaint received 2024-07-30 00:00:00
Product: Checking or savings account — Checking account
Issue: Closing an account — Company closed your account
Company: ALLY FINANCIAL INC.
State: UT

Complaint narrative:
My Ally Account has been frozen and closed out due to a false fraud accusation from my former employer Done. ( aka : XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX. www.donefirst.com ). 

Details : I was on bereavement starting XX/XX/XXXX until I was able to go back to work. 
On XX/XX/XXXX I was notified via text that our Founder Ruthia He had been arrested for insurance fraud. When the article was published ( XX/XX/year> - Attached as XXXX XXXX - Initial Arrest Article ) our XXXX XXXX XXXX resigned from her position. The remaining leadership team consisted of XXXX XXXX ( aka XXXX ) and XXXX XXXX. 


On the evening of XX/XX/XXXX I was informed that it had been approved to send bonus and XXXX weeks pay via bill.com to our XXXX Full Time Employees and contractors. I have attached the approval for the email from our coms team as well as proof of approval via slack from our XXXX team. 

XXXX calculated the bonus amts and the XXXX week pay for said employees. I processed and sent the payments via bill.com from our Done Health PC account late on XX/XX/XXXX. 


My Payouts : Bonus : {$26000.00} XXXX Week Pay : {$10000.00} Bereavement : {$9900.00} My bereavement payout was approved by HR - Approval email attached. 

Also not sure if its important or not but the name of the company has changed from XXXX XXXX XXXX ( where the funds came from ) to XXXX XXXX XXXX XXXX XXXX ). I have submitted a screenshot with this change. you can see in the invoice details that everything was done under XXXX XXXX XXXX I am assuming this is a loophole they used to pursue " XXXX '' against us. 

As stated in the court docs the founder, XXXX was looking for ways to get around the government and hide XXXX Funds. Here is an excerpt from the attached court docs. 

Snip from Court hearing : " XXXX XXXX AM Target [ XXXX ] : Teacher/Mentor, I think I needed to think about the aftermath. In XXXX, If I got arrested or being fine. What should the company do? 

XXXX [ Teacher ] : Under the extreme cases, I suggested transferring part of the funds to the XXXX XXXX XXXX XXXX And then, you return to mainland XXXX. We changed to in-person now, probably you wont encounter this extreme situation. Under the extreme cases, there is no need to consider any legal channels or means, and the problem can only be resolved through risk separation and isolation. 
Target : Hmm, do I need to open a bank account in XXXX XXXX? Where do I open a bank account in XXXX XXXX? 
XXXX : You can open at any countries. It is best to open an account in XXXX XXXX. 
Target : Why? 
XXXX : Risks between XXXX and the United States are basically isolated. 
XXXX XXXX cant protect you from your assets or funds being seized. 
Even in XXXX bank account can be seized/confiscated. 
XXXX talking about under the extreme cases. 
Only Mainland XXXX and XXXX XXXX can not be confiscated However, the XXXX currency in XXXX can not be circulated, generally relies on XXXX XXXX only. " This was in no way fraud. My account has been closed due to XXXX and has gravely affected my livelihood. I am unable to pay my bills. AND on top of that it has affected my future work ability. 

This is a defamation of character on their part. I have attached articles regarding the situation with Done and the founder. The third one is from a whistle-blower with very detailed accounts of the company you XXXX be interested in.

Company response to consumer: Closed with explanation