Consumer complaint received 2023-12-20 00:00:00
Product: Credit card — General-purpose credit card or charge card
Issue: Getting a credit card — Application denied
Company: AMERICAN EXPRESS COMPANY
State: NV

Complaint narrative:
XX/XX/XXXX APPLIED FOR THE AMERICAN EXPRESS GOLD CARD WAS DENIED I CALLED TO EXPRESS AND WROTE UNDERWITTER TEAM 1. HOW MY APPLICATION WAS A DPOSIT OF A NEGOTIABLE INSTRUMENT 2. THAT DEPOSIT WAS DONE ELECTRONICALLY SO THERE IS NO PAPER APPLICATION TO RETURN 3.IN ADDITION TO PROVIDING PROOF THAT THE ACTUAL INSTRUMENT WAS DENIED/RETUNED AMERICAN EXPRESS NEED TO PROVIDE A SATISFACTORY METHOD FOR STOPPING THE DEPOSIT FROM HAPPENING 4. IF THEY CAN NOT ( WHICH THEY CAN NOT ) PLEASE OPEN THE ACCOUNT AND ISSUE THE CARD SO I CAN TRACK THE ACCOUNTING VIA MONTHLY STATEMENTS AND MONITOR THE ACCOUNT FOR FRAUDULENT ACTIVITY FURTHERMORE ( AMERICAN EXPRESS ) USED MY OPEN-ENDED CREDIT PLAN IN ACCORDANCE WITH 16 C.F.R. 433.2 ( A ) TO FURNISH WHICH FURTHERMORE PROVES THEY DID NOT EXTEND CREDIT TO ME PURSUANT TO 12 U.S. CODE 1831N ( 2 ) ( A ) - GAAP AUDIT TRAIL, ACCOUNTING AND INSURANCE NOTICE, IT IS FACT AFFIANT IS AWARE THE CONSUMER HAS THE RIGHT TO REQUEST THE GAAP AUDIT TRAIL IN ACCORDANCE WITH 12 U.S. CODE 1831N ( 2 ) ( A ) AND WITHOUT THIS DOCUMENTARY EVIDENCE TO PROPERLY ADDRESS THIS SUBJECT MATTER DENIAL OF CREDIT IS INTERFERING WITH COMMERCE, USING A CREDIT REPORT TO DENY ME CREDIT INTERFERENCE IN COMMERCE. AND YOU CAN NOT DENY ME MY RIGHT TO CONDUCT TRADE AND BUSINESS BASED ON THE FACT IM PROTECTING MY RIGHTS THATS DISCRIMINATION AND INTERFERENCE IN COMMERCE.

18 USC 1951 INTERFERING IN COMMERCE CAUSING HARM AND THREATENING MY PERSONAL LIBERTY, RIGHTS TO CONDUCT TRADE OR BUSINESS. THIS IS A VERY VIOLENT ACT AS IT CAUSES ME TO NOT BE ABLE TO FEED MY FAMILY AND HARM UPON MY PURSUIT OF HAPPINESS TO FEED MY FAMILY I DID NOT EXTEND CREDIT TO THE APPLICANT TO BE DETMINED BY THE APPLICANT CONSUMER REPORT. I WILL LIKE ( AMERICAN EXPRESS ) TO STAND IN HORNOR. BEING DENIED OF OWN CREDIT HAVE THE RIGHT TO CREDIT I EXTENDED CREDIT TO YOU THE APPLICANT PRINCIPAL CONSUMER BASED ON THE INFORMATION IN THE CREDIT APPLICATION.

PER ( AMERICAN EXPRESS ) PROSPECTUS DESCRIPTION OF COMMON SHARES The following briefly summarizes certain of the material terms of our common shares. Other pricing and related terms will be disclosed in an accompanying prospectus supplement. You should read any accompanying prospectus supplement for a more detailed description of a particular series of common shares and other provisions that may be important to you. We may periodically issue other securities that can be exercised, converted or exchanged into common shares. The following description of the common shares does not purport to be complete and is subject to, and qualified in its entirety by reference to the applicable provisions of the New York Business Corporation Law, our amended and restated certificate of incorporation and our by-laws.

We are authorized to issue up to 3,600,000,000 common shares, par value {$0.00} each.

Dividends. Subject to the prior rights of holders of any preferred shares, holders of common shares are entitled to receive dividends when, as and if declared by our Board of Directors out of funds legally available for that purpose.

Liquidation Rights. In the event of our liquidation, dissolution or winding up, after the satisfaction in full of the liquidation preferences of holders of any preferred shares, holders of common shares are entitled to ratable distribution of the remaining assets available for distribution to shareholders.

Voting Rights. Each common share is entitled to one vote on all matters submitted to a vote of shareholders. Holders of the common shares do not have cumulative voting rights.

No Redemption Provisions. The common shares are not subject to redemption by operation of a sinking fund or otherwise.

No Preemptive Rights. Holders of common shares are not entitled to preemptive rights.

No Assessment. The issued and outstanding common shares are fully paid and non-assessable.

Transfer Agent and Registrar. The transfer agent and registrar for the common shares is XXXX

NOTE 7 CUSTOMER DEPOSITS ( a ) The outstanding balances include ( i ) unamortized discount, ( ii ) the impact of movements in exchange rates on foreign currency denominated debt and ( iii ) the impact of fair value hedge accounting on certain fixed-rate notes that have been swapped to floating rate through the use of interest rate swaps. Refer to Note 13 for more details on our treatment of fair value hedges.

( b ) For floating-rate issuances, the stated interest rate on debt is weighted based on the outstanding principal balances and interest rates in effect as of XX/XX/XXXX and XXXX. 
( c ) Interest rates with swaps are only presented when swaps are in place to hedge the underlying debt. The interest rates with swaps are weighted based on the outstanding principal balances and the interest rates on the floating leg of the swaps in effect as of XX/XX/XXXX and XXXX. 

Section 10.5 Arbitration. Notwithstanding anything herein to the contrary, and except with respect to a claim which requires the Administrator to make a determination with respect to the Participants disabled status ( unless the Participant consents to binding arbitration of such claim ) or any other claim as to which mandatory arbitration is prohibited by law and the claimant does not consent to arbitration, upon completion of the claims process set forth in this Article 10, the Administrator or a claimant will have the right to compel binding arbitration with respect to any claim involving the Plan. By way of clarification, the right to compel binding arbitration applies with equal force to any claim which the claimant attempts to bring outside the claims process, but the Plan requires the claimant to exhaust his or her administrative remedies before arbitrating or litigating his or her claim. If any party to a claim chooses to compel arbitration, the process and procedure shall be governed by the terms and conditions of the Policy, to the extent such Policy is consistent with the terms of the Plan. This includes, but is not limited to, the Policys prohibition against claims being arbitrated on a class action basis or on bases involving claims brought in a representative capacity on behalf of any other similarly situated party, and therefore all Plan Participants, Beneficiaries and persons claiming to be a Participant or Beneficiary, as well as any other person with a claim involving the Plan, waive the right to act on a representative basis with respect to the Plan or any other person or class of persons in an arbitration proceeding hereunder or to be part of any class action ; provided, however, that this Section is not intended to, and does not, waive or invalidate any statutory rights or remedies that can not be waived or invalidated hereby, and in the event that a remedy can not be granted in arbitration pursuant to the terms of this clause, such a remedy may, if required by law to be available in the claimants situation without the possibility of waiver, be sought in court. In addition, if any party chooses to compel arbitration, the arbitrator will be bound by the substantive terms of the Plan and ERISA ( including, but not limited to, the standard of review required by ERISA, which requires the arbitrator to defer to the factual findings and Plan interpretations of the Administrator unless such findings and interpretations are arbitrary and capricious ).

Company response to consumer: Closed with explanation