Consumer complaint received 2025-05-18 00:00:00
Product: Credit reporting or other personal consumer reports — Other personal consumer report
Issue: Incorrect information on your report — Information is incorrect
Company: EQUIFAX, INC.
State: TX

Complaint narrative:
Subject : Formal Rebuttal and Legal Demand for Immediate Removal of Unlawful Credit Reporting CFPB Complaint # XXXX To Whom It May Concern, This correspondence serves as a formal response and rebuttal to the letter issued in reference to CFPB Complaint # XXXX, concerning the unlawful and inaccurate reporting of an account associated with XXXX XXXX XXXX, XXXX and XXXX XXXX XXXX XXXX XXXX XXXX XXXX Account XXXX XXXX [ Insert Last XXXX Digits ] ). 

I. XXXX XXXX XXXX is Not Licensed to Collect Debt in Texas Pursuant to Texas Finance Code 392 and Texas Occupations Code 1305, XXXX XXXX XXXX XXXX XXXX is not legally licensed or registered with the Texas Office of Consumer Credit Commissioner ( OCCC ) to collect debts in the State of Texas. Upon verification via the XXXX XXXX XXXX database, XXXX XXXX only holds a Residential Mortgage Loan Servicer Registration not a license to collect or pursue auto loan debts. Therefore, any collection activity on this account within the State of Texas is illegal and in direct violation of both Texas and federal law.

II. Contradictory Reporting and Inconsistent Balance Claims According to my Equifax Credit Report, the account with XXXX XXXX XXXX shows the following : Account Closed : XX/XX/XXXX Reported Balance : {$0.00} Date Opened : XX/XX/XXXX Term : 63 months Monthly Payment : {$0.00} Last Reported : XX/XX/XXXX However, I received a settlement letter from XXXX XXXX XXXX dated XX/XX/XXXX, offering drastically lower settlement options than what they reported to the bureaus : Reported Balance : {$6500.00} Settlement Offer : {$650.00} ( Option 1 ) or {$1300.00} via installments ( Option 2 ) This significant discrepancy calls into question the accuracy, legality, and transparency of the debt they claim to be collecting. This is a clear violation of the Fair Credit Reporting Act ( FCRA ), 15 U.S. Code 1681s-2, which mandates that only accurate and fully verifiable information be reported to consumer credit agencies. 

XXXX. No Legal Standing or Contractual Relationship There exists no signed agreement between myself and XXXX XXXX XXXX XXXX XXXX for any debt obligation. Whether or not this debt was purchased by XXXX is irrelevant under 15 U.S. Code 1692g ( FDCPA ), they are required to provide the original contract or signed documentation verifying the debt and their right to collect. To date, no such documentation has been received. 

Additionally, they have not provided a 1099-C or any IRS-required documentation indicating the financial outcome of this repossession or any related tax implications. If they claim a loss or write-off, that information must be provided to me and the IRS as required by federal tax law. 

IV. Credit Damage and Compensation Demand As a result of this unlawful reporting and inconsistent documentation, my credit score has dropped significantly. This has caused damage to my ability to secure financial opportunities, housing, and other credit-based services. 

Therefore, I am demanding the following remedies : 1. Immediate and permanent removal of the XXXX XXXX XXXX account from all credit bureaus : Equifax, XXXX XXXX XXXX 
XXXX. Updated credit reports reflecting the deletion be sent to me within 15 days of your receipt of this letter. 
XXXX. Full compensation in the amount of {$6500.00}, which is the alleged debt amount that has negatively impacted my creditworthiness, under XXXX XXXX XXXX XXXX and XXXX for willful and negligent noncompliance with the FCRA. 
XXXX. A complete investigation into how XXXX XXXX XXXX XXXX XXXX was able to access and report data to credit bureaus despite lacking proper state licensing. 

V. Supporting Documentation Attached XXXX XXXX showing XXXX lack of collection license in Texas XXXX settlement letter dated XX/XX/XXXX Screenshot of Equifax report showing {$0.00} balance and closed account Prior dispute correspondence Should you fail to take corrective action within seven ( 7 ) business days of this notice, I am prepared to escalate this matter through additional complaints to the Federal Trade Commission, the Texas Attorney Generals Office, and to seek relief in civil court under all applicable state and federal statutes. 

Thank you for your attention to this serious matter.

Company response to consumer: Closed with non-monetary relief