Consumer complaint received 2024-08-15 00:00:00
Product: Debt collection — Rental debt
Issue: Written notification about debt — Didn't receive notice of right to dispute
Company: Source Receivables Management LLC
State: NV

Complaint narrative:
To Whom It May Concern : I am filing this complaint to bring to your attention the fraudulent, deceptive, and unlawful actions of Source Receivables Management ( SRM ) in their attempts to collect a debt they allege I owe. SRMs conduct is in direct violation of XXXX XXXX compliance standards, the Fair Credit Reporting Act ( FCRA ), and the Fair Debt Collection Practices Act ( FDCPA ).

Details of the Complaint : 1. XXXX XXXX  Compliance Violations : Impr
oper Reporting : Source Receivables Management has failed to comply with XXXX XXXX data reporting standards, which are required for accurate and fair credit reporting. They have reported incorrect information on my credit file, including inaccurate account balances, incorrect account statuses, and false delinquencies. This has resulted in significant damage to my credit profile.

Failure to Correct Errors : Despite multiple disputes and requests for correction, SRM has consistently failed to update or correct the erroneous information they have reported. This failure to adhere to industry-standard XXXX XXXX guidelines is both fraudulent and harmful.

2. Violations of the Fair Credit Reporting Act ( FCRA ) : Inaccurate Credit Reporting : SRM has repeatedly reported false information to the credit bureaus in violation of the FCRA. This includes reporting debts that have already been paid or settled, as well as debts that do not belong to me. SRM has also re-aged accounts to make them appear newer than they are, which is a clear violation of the FCRA.

Failure to Conduct a Reasonable Investigation : Upon receiving my dispute regarding the accuracy of the information reported, SRM failed to conduct a reasonable investigation as required by the FCRA. Instead, they simply verified the false information without providing any supporting documentation or evidence.

3. Violations of the Fair Debt Collection Practices Act ( FDCPA ) : Harassment and Misrepresentation : SRM has engaged in persistent harassment by making frequent and aggressive phone calls, even after I requested that they cease communication until the debt was verified. Additionally, SRM has misrepresented the amount and status of the debt in their communications, which is a violation of the FDCPA.

Threats of Legal Action : SRM has threatened legal action without any legitimate basis, which is an unlawful and coercive tactic intended to intimidate me into paying a debt that has not been properly validated or verified.

Failure to Validate Debt : Despite my requests for validation of the alleged debt, SRM has failed to provide any documentation proving that the debt is valid, belongs to me, or that they have the legal right to collect it.

Resolution Sought : I demand that Source Receivables Management immediately : 1. Cease all collection activities related to this disputed debt until they can provide full and legitimate verification, including all documentation required under the FDCPA.

2. Correct all inaccuracies reported to the credit bureaus in accordance with XXXX XXXX  compliance standards and the FCRA. This includes removing any and all erroneous entries from my credit report and providing written confirmation of these corrections.

3. Refrain from further harassment, unlawful threats of legal action, and any other deceptive practices.

4. Provide compensation for the significant XXXX XXXX credit damage, and financial harm caused by their actions.

Failure to comply with these demands will result in further legal action and escalation to other regulatory and legal authorities. I trust that the Consumer Financial Protection Bureau will take immediate and decisive action to hold Source Receivables Management accountable for their fraudulent practices and blatant disregard for consumer rights

Company response to consumer: Closed with explanation