Consumer complaint received 2025-11-16 00:00:00
Product: Vehicle loan or lease — Loan
Issue: Managing the loan or lease — Loan sold or transferred to another company
Company: U.S. BANCORP
State: FL

Complaint narrative:
I am submitting this complaint regarding the way U.S. Bank National Association is handling and reporting an auto loan account ending in XXXX that appears on my credit reports as a charged-off/delinquent account. 
On XX/XX/2025, I sent U.S. Bank a written demand for information pursuant to the Truth in Lending Act ( TILA ), 15 U.S.C. 1641 ( b ) and 1641 ( f ) ( 2 ), and Regulation Z. In that letter, I requested that U.S. Bank : Identify the current owner/creditor of the receivable for my auto loan account ending in 3805 ; State whether the receivable had been sold, assigned, transferred, or securitized, and if so, to whom and on what dates ; and Provide documentation of the chain of title, including any assignments, bills of sale, or transfer schedules referencing my account.

U.S. Bank is continuing to furnish information about this account to one or more consumer reporting agencies, and the manner in which it is reporting the account is harming my creditworthiness and my ability to obtain credit, housing, and other opportunities.

Despite my good-faith written request and sufficient identifying information, U.S. Bank has failed to provide a complete and meaningful response. Specifically : U.S. Bank has not clearly identified the current owner/creditor of the receivable associated with my account ; U.S. Bank has not provided documentation of any assignments, transfers, or securitization, or otherwise demonstrated that the entity reporting or attempting to collect has a valid ownership interest ; and U.S. Bank and/or any related furnisher continues to report the account as a charged-off/delinquent obligation without validating the current ownership or correcting any inaccuracies.

I believe this conduct may violate TILA/Reg Z requirements regarding the obligors right to know the identity of the current creditor/assignee, and may result in inaccurate or incomplete reporting in violation of the Fair Credit Reporting Act ( FCRA ). If any third-party debt collector or debt buyer is involved, their collection and reporting activities may also implicate the Fair Debt Collection Practices Act ( FDCPA ), as they have not provided adequate information about the chain of title or their authority to collect.

I am requesting that the CFPB : Require U.S. Bank to identify the current owner/creditor of the receivable for my auto loan account ending in XXXX, in writing ; Require U.S. Bank to provide a clear explanation and documentation of any sale, assignment, transfer, or securitization of this receivable ; Require U.S. Bank and any related furnisher to correct, update, or delete any inaccurate or unsubstantiated information being reported to the consumer reporting agencies regarding this account ; and Ensure that U.S. Banks practices comply with TILA, Regulation Z, FCRA, and any other applicable federal consumer protection laws. 
I am attaching a copy of my XX/XX/2025 letter to U.S. Bank.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation