Consumer complaint received 2025-02-24 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Difficulty submitting a dispute or getting information about a dispute over the phone
Company: EQUIFAX, INC.
State: TX

Complaint narrative:
I looked at my report back on XX/XX/, and noticed somethings are incomplete and not accurate. And according to the fair credit reporting act, whenever a consumer reporting agency prepares a consumer report it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about whom the report relates. These accounts [ Name : XXXX  Acct # XXXX ] are not complete and accurate, [ Name : XXXX XXXX XXXX Acct XXXX XXXX ] are not complete and accurate, [ Name : XXXX XXXX XXXX XXXX Acct XXXX : XXXX ] are not complete and accurate [ Name : XXXX XXXX XXXX XXXX Acct XXXX : XXXX ] are not complete and accurate, [ Name : XXXX XXXX Acct XXXX XXXX ] are not complete and accurate, [ Name : XXXX XXXX Acct # : XXXX ] are not complete and accurate, [ Name : XXXX XXXX Acct # : XXXX ] [ XXXX  XXXX ] date last active is not reporting correctly, date of last payment is not correct, last reported date is not correct, high credit is not reporting correctly, this account is absolutely not accurate. 

[ XXXX XXXX XXXX XXXX ] open date is not reporting correctly, date of last active is not correct, last reported date is not correct, high credit is not reporting correctly, this account is not accurate. 

[ XXXX XXXX XXXX XXXX XXXX ] open date is not reporting correctly, balance not reporting correctly, last reported date is not reporting correctly, last date active not reporting correctly, date of last payment not reported correctly, this account is not correct. 

[ XXXX XXXX XXXX XXXX XXXX ] open date is not reporting correctly, balance is not reporting correctly, Number of months ( terms ) not reporting correctly, past due not reported correctly, payment status not reported correctly, last reported not reported correctly, date last active not reported correctly, date last payment not reported correctly, this account is not correct. 

[ XXXX XXXX XXXXXXXX ] date opened is not reporting correctly, last reported date is not reporting correctly, date last active is not reporting correctly, this account is not correct. 

[ XXXX XXXX XXXX ] open date not reporting correctly, no of months ( terms ) not reporting correctly, last reported date is not reporting correctly, date last active not reporting correctly, date of last payment is not reporting correctly, this account is not correct. 

[ XXXX XXXX XXXX ] open date not reporting correctly, no of months ( terms ) not reporting correctly, last reported date not reporting correctly, date last active is not reporting correctly, date of last payment is not reporting correctly, this account is not correct. 

I sent numerous letters via Certified Mail to Equifax on XXXX tracking # XXXX and another letter on XXXX tracking # XXXX asking Equifax to reinvestigate the completeness and accuracy of the accounts listed on my report but Equifax is making it hard for me to submit my disputes as they keep asking for additional documentation for verification and stating that I sound like a credit repair company. This has been going on for now a total of 2 months now going on 3 months. 

Can you look into this problem please.

Company response to consumer: Closed with non-monetary relief