Consumer complaint received 2024-12-11 00:00:00
Product: Payday loan, title loan, personal loan, or advance loan — Personal line of credit
Issue: Problem with additional add-on products or services — 
Company: Ava Finance, Inc
State: TX

Complaint narrative:
I am writing to formally dispute the inaccurate reporting of late payments by Ava XXXX on my credit report. These late payments are not only misleading but also violate federal laws, including the Fair Credit Reporting Act ( FCRA ), the Fair Debt Collection Practices Act ( FDCPA ), the Truth in Lending Act ( TILA ), and Title 15 of the U.S. Code. 



My request is for Ava XXXX to update my credit report by removing the reported late payments, as they are inaccurate, unverifiable, and unlawfully damaging to my credit profile. 



Violations of XXXX XXXX Ava XXXX reporting of inaccurate late payments constitutes several violations of federal law, including but not limited to : 1. 15 U.S. Code 1681e ( b ) Compliance to Ensure Maximum Possible Accuracy Credit reporting agencies and furnishers are required to maintain maximum possible accuracy of all reported information. Reporting inaccurate late payments fails to meet this standard and misrepresents my payment history. 

2. 15 U.S. Code 1681i Procedures in Case of Disputed Accuracy XXXX XXXX and the credit reporting agencies have a legal obligation to investigate disputed information and correct inaccuracies promptly. The continued reporting of these late payments without proper validation demonstrates noncompliance with this statute. 

3. 15 U.S. Code 1681c Requirements Relating to Information Included in Consumer Reports This section governs the permissible reporting of transactions and payment history. Reporting inaccurate or unverifiable late payment transactions violates this provision, which requires credit reports to reflect accurate and legally compliant information.

4. 15 U.S. Code 1692e False or Misleading Representations Reporting late payments inaccurately constitutes a false representation of my payment history. Such misleading information is prohibited under the FDCPA.

5. 15 U.S. Code 1692f Unfair Practices in XXXX XXXX XXXX continued inaccurate reporting of late payments creates an unfair financial burden and violates this statute by subjecting me to undue harm. 

6. Truth in Lending Act ( XXXX ) Ava XXXX has an obligation to provide clear and accurate disclosures of my account history. The reporting of inaccurate late payments violates TILAs transparency and fairness requirements. 

7. 15 U.S. Code 1681n XXXX XXXX for XXXX XXXX Ava XXXX repeated failure to ensure accuracy or remove inaccurate late payment data demonstrates willful noncompliance, making them liable for damages under federal law. 



Explanation of XXXX XXXX XXXX The inaccurate reporting of late payments is a direct violation of 15 U.S. Code 1681c, which mandates that all transaction history and payment activity included on consumer credit reports must be accurate and verifiable. 



Late payment reporting that can not be substantiated or is incorrect constitutes a failure to comply with the FCRA and related laws. These inaccuracies undermine the integrity of the credit reporting system and unfairly harm consumers like myself. 

Impact on XXXX as a XXXX XXXX continued presence of these inaccurate late payments on my credit report has caused significant harm, including : Credit Denials : Lenders have denied me credit opportunities due to the incorrect late payment history, preventing me from improving my financial standing. 

Higher Costs : These inaccuracies have negatively impacted my XXXX XXXX, leading to higher interest rates and less favorable terms. 

Emotional Distress : The stress and frustration of addressing this ongoing issue have taken a toll on my mental well-being.

Company response to consumer: Closed with explanation