Consumer complaint received 2025-03-28 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Experian Information Solutions Inc.
State: CT

Complaint narrative:
Failure to Verify Late Payment & Violation of Consumer Rights Dear Experian I previously disputed the late payment reported on my credit report. My dispute was submitted on [ Date ], and you were required to conduct a reinvestigation within 30 days as per the Fair Credit Reporting Act ( FCRA ) 1681i ( a ) ( XXXX ) ( A ). As of today, I have not received sufficient verification proving the accuracy of this account. Here are said accounts : XXXX XXXX XXXX Late Payments account not mine forgiving student loan Under FCRA XXXX ( a ) ( XXXX ) ( A ), if disputed information can not be verified within 30 days, it must be deleted from my credit report. This non-compliance constitutes a direct violation of my consumer rights under federal law. 

XXXX XXXX XXXX XXXX XXXX XXXX. Fair Credit Reporting Act ( FCRA ) Violations FCRA XXXX ( a ) ( XXXX ) ( A ) : Credit bureaus must investigate disputes within 30 days. 
FCRA 1681i ( a ) ( 5 ) ( A ) : If information is unverifiable, it must be removed.

FCRA 1681e ( b ) : Consumer reports must be accurate ; failure to correct inaccuracies violates this section. 
FCRA 1681b : My personal credit file can not be accessed or reported without a permissible purpose.

FCRA 1681c ( a ) ( 1 ) & ( 2 ) : Credit bureaus can not report outdated, inaccurate, or unverifiable information on my credit report.

FCRA 1681s-2 ( a ) ( 1 ) ( B ) : Furnishers ( creditors ) must report only accurate information and update or delete incorrect records.

FCRA 1681s-2 ( b ) : If a creditor can not verify a disputed late payment, it must be corrected or removed. 
XXXX. Fair Debt Collection Practices Act ( FDCPA ) Violations ( If a Debt Collector is Reporting ) FDCPA 809 ( b ) ( 15 U.S.C. 1692g ( b ) ) : If a consumer disputes a debt, the debt collector must cease collection and verify the accuracy before continuing to report.

FDCPA 807 ( 15 U.S.C. 1692e ) : Prohibits false, misleading, or deceptive credit reporting by collectors.

FDCPA 808 ( 15 U.S.C. 1692f ) : Prohibits unfair or unconscionable debt collection practices. 

XXXX. Gramm-Leach-Bliley Act ( GLBA ) Privacy Violations GLBA XXXX : Requires financial institutions and credit reporting agencies to protect my private financial data. 
GLBA XXXX : Prohibits unauthorized access, sharing, or reporting of my private information without consent. 

XXXX. Federal Trade Commission ( FTC ) & Consumer Financial Protection Bureau ( CFPB ) Protections FTC Act ( 15 U.S.C. 45 ( a ) ) : Prohibits unfair or deceptive practices, including misleading credit reporting. 
CFPB XXXX XXXX ( XXXX C.F.R. Part XXXX ) : Enforces FCRA requirements on credit bureaus and furnishers. 

As per FCRA 1681i ( a ) ( XXXX ) ( A ), I demand that you : Delete the inaccurate late payment entry from my credit file immediately. 
Provide written confirmation that this removal has been processed. 
Send me an updated copy of my credit report reflecting this change. 

Notice XXXX XXXX XXXX XXXX XXXX XXXX XXXX to comply with this request within 15 days will result in formal complaints with the following regulatory agencies : Consumer Financial Protection Bureau ( CFPB ) : XXXX XXXX XXXX  Federal Trade Commission XXXX FTC XXXX : XXXX : XXXX XXXX Attorney XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX If necessary , I will also consider legal action for violations of my consumer rights under the FCRA, FDCPA, and XXXX, which provide for statutory damages, punitive damages, and attorney fees. 

I expect a response confirming compliance within 15 days. Please consider this my final request before legal escalation.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation