Consumer complaint received 2016-04-06 00:00:00
Product: Student loan — Federal student loan servicing
Issue: Can't repay my loan — Can't decrease my monthly payments
Company: GREAT LAKES
State: CO

Complaint narrative:
With the downturn in the economy, I was faced with some tough decisions ; to plod along and hope things got better or to go to school in pursuit of a degree. I chose the later but with that decision came the need to access student loans, which have only increased personal stress because I 've reached a juncture of needing to finish with an XXXX Degree and then go onto to acquiring a XXXX Degree. I can not even afford to finish with the credits needed for the XXXX. XX/XX/XXXX, I was forced to make another difficult decision and I filed for Chapter XXXX Bankruptcy. Now, I know that Congress repealed discharging of XXXX, but, it is wrong that this government is making huge profits in high-interest loans from students who simply wish to better their station in life. We are taxpayers and in essence, make it possible for the government to loan us money we 've paid into the system in the first place. This government spends trillions in support of other countries and many of those countries ( like XXXX ) provide free tuition for those who wish to continue their education after high school. It is morally wrong for a country that spends XXXX dollars in funding the XXXX Military XXXX, taxpayer subsidies to corporations who outsource American jobs, the bail-out of XXXX XXXX at the tune of XXXX dollars, which to date amounts to close to XXXX dollars ... .all, again, at the American taxpayers expense.This government 's solution for assisting student 's with their debt? Determining their yearly income ( mine before taxes was around XXXX ) and basing a pay-back plan on that income. The amount I was told I would need to pay was XXXX per month. That would relegate me to XXXX per year in payments on XXXX, alone. My rent debt amounts to approximately XXXX per year. So ... .you can see that right now, before taxes, that would bring the total for just these XXXX debts to XXXX over a years time. I have to ask if our government has simply lost all sense of reality ( it certainly appears to be the case ), in which case you should get out of your taxpayer paid salaried political seats and join the real world. I am thoroughly disgusted in this government that I 've always defended. No longer can I defend a government that appears to be about serving party interests and pandering to XXXX XXXX rather than serving the people ... .you know ... .the XXXX %! Now, considering the total of just those XXXX debts ... .and take those amounts out of pre-taxed income, not considering any other living expenses ; do you not consider your objectives absurd. If not, you should, because you will be judged on you have grossly betrayed the American people in lieu of serving the dictates of your corporate master ; XXXX XXXX. I am sure my post will not be considered cow-towing ... which I am pretty sure is expected. But as elected leaders, and all tens of thousands of bureaucracies taxpayers make possible, is n't the term 'serving the people ' a fallacy? Should n't the term be ; 'taxpayers serving their government ' a far more appropriate term? Repaying this debt is going to be a major hardship. I am no longer a spring chicken ( sorry for the cliche ) but I continue to work hard. It grieves me to think that we come into this world with a relative few years to adulthood and then the remainder is serving our government without any of the perks we taxpayers have earned. Our government is rewarded for doing what, exactly? Yes, I am angry. I 've tried the positive energy route, to no avail. Stop punishing students and start rewarding those who excel in college with high GPA 's. My own GPA started out at XXXX and I ended with a XXXX. We students who are mired in debt need realistic solutions instead of the same old, very predictable responses from our elected 'leaders '! I 'm running out of characters, but I 've said what I need to say. Thank you.

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation