Consumer complaint received 2025-08-11 00:00:00
Product: Debt collection — Credit card debt
Issue: False statements or representation — Attempted to collect wrong amount
Company: BARCLAYS BANK DELAWARE
State: TX

Complaint narrative:
I disputed the Item 4 times, and the third party debt collector filed a lawsuit. The information below shows my complaint. They are still reporting as accurate on my credit report. However, they purchase the item from the iniatal creditor for pennies on the dollar. They did not report the amount they purchase the debt for. I do not have a contract with them. As a result, it is fraudulent in the attempt to capitalize on a debt they purchase. They are looking to achieve a 2000 percent or better return on this debt.

I am writing to provide you with formal notice of my intent to pursue legal action against your company for willful and negligent violations of the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681 et seq., and the Fair Debt Collection Practices Act ( FDCPA ), 15 U.S.C. 1692 et seq.

Despite my prior written disputes on multiple occasions regarding the inaccurate reporting of an alleged debt on my credit report. The account continues to report as accurate. This account must be deleted IMMEDIATELY as the status on your report is Incorrect and Inaccurate. The account was PAID off for LESS THAN OWED by the Third-Party Debt Collector. What is the exact dollar amount that the third party purchased the debt for? I am unsure, and my credit report does not reflect that amount. This is a Clear violation of the FCRA Consumer Protection Law. The information is therefore inaccurate, incorrect, and incomplete. It must be deleted immediately.

( Your company has failed to : 1. Conduct a reasonable investigation of my dispute as required under 15 U.S.C. 1681i ( a ) ( 1 ) ( A ).

2. Delete or correct the inaccurate information within the statutorily mandated time frame ( generally 30 days ), as required by 15 U.S.C. 1681i ( a ) ( 5 ).

3. Provide verification or validation of the alleged debt pursuant to my request under 15 U.S.C. 1692g ( b ).

Your continued reporting of damages, unsubstantiated and inaccurate debt, constitutes willful noncompliance with federal law, causing harm to my creditworthiness, emotional distress, and financial damages, including but not limited to the denial of credit opportunities.

Relevant Law and Case Precedent Under 15 U.S.C. 1681i ( a ), credit reporting agencies must conduct a reasonable reinvestigation after receiving notice of a dispute from a consumer.

Under 15 U.S.C. 1692g ( b ), debt collectors must cease collection and provide verification of the debt if requested within 30 days of the initial communication. 
XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX ( XXXXXXXX XXXX XXXXXXXX ) establishes that credit reporting agencies must go beyond a cursory investigation and ensure accuracy. 
XXXXXXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXXXXXX. XXXX XXXX ( XXXX XXXX. XXXX ) found that failure to conduct a reasonable investigation may result in liability under FCRA. 
XXXX XXXX XXXX, XXXX, XXXX XXXX XXXX ( XXXX XXXX XXXX XXXX  confirmed that collection efforts without proper validation violate FDCPA 1692g.

Demand Accordingly, I demand that your organization : 1. Immediately delete the inaccurate information regarding this account from all credit reporting agencies.

2. Cease and desist all collection efforts on this alleged debt.

3. Provide written proof and full validation of the alleged debt within 10 business days from the date of this letter.

If you fail to comply, I will immediately initiate a lawsuit in federal court seeking actual damages, statutory damages, punitive damages ( where applicable ), costs, and attorneys fees as provided under 15 U.S.C. 1681n, 1681o, and 15 U.S.C. 1692k.

Please govern yourself accordingly.

Sincerely,

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation