Consumer complaint received 2023-08-31 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: AL

Complaint narrative:
Account name : XXXX XXXX XXXX I am writing to formally dispute the charge off listed on my credit report for the above-mentioned account. I believe that this charge off is inaccurate and violates the provisions set forth by the Fair Credit Reporting Act ( FCRA ) and other applicable credit laws. 

I have reviewed my credit report, obtained from your bureau on [ XX/XX/2023 ], and noticed that the charge off is negatively impacting my creditworthiness. As a responsible consumer, I am committed to maintaining a positive credit history, and I believe it is crucial to address any inaccuracies promptly. 

I would like to bring to your attention the following points regarding the disputed charge off : XXXX XXXX  XXXX XXXX. Incomplete or Inaccurate Reporting : The information provided in the credit report is incomplete and fails to accurately reflect the details of the account. I request that you investigate and provide a comprehensive and accurate account history, including the original creditor, account balance, and payment history. 

2. Verification of Debt : Pursuant to the FCRA, I request that you provide me with the necessary documentation to verify the validity of the debt. This includes a complete account statement, copies of any contracts or agreements, and proof of ownership of the debt.

3. Timely Reporting : I believe that the charge off was reported to the credit bureaus in violation of the FCRA 's guidelines. The reporting of this charge off was not done within the required timeframe, and I request that you correct this error immediately.

4. Statute of Limitations : I am aware that there is a statute of limitations for reporting negative information on my credit report. If the charge off is beyond the permissible reporting period, I request that you remove it from my credit report accordingly.

I kindly request that you conduct a thorough investigation into this matter and provide me with a written response within 30 days, as mandated by the FCRA. Please ensure that any corrections or updates made to my credit report are promptly reflected across all three major credit bureaus. 

Additionally, I would appreciate your assistance in notifying the original creditor of this dispute and requesting that they cease any collection activities until this matter is resolved. 

Please find enclosed copies of relevant documents supporting my dispute, including my credit report highlighting the disputed charge off. I trust that you will handle this matter with the utmost professionalism and in accordance with the credit laws. 

Thank you for your attention to this matter. I look forward to receiving your prompt response and a resolution to this dispute. 

Sincerely, [ XXXX XXXX XXXX ]

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief