Consumer complaint received 2024-11-18 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: CA

Complaint narrative:
Regarding Whom It Concerns, This is a formal request that my credit report be promptly investigated and that any erroneous and unverifiable repossessions that were reported by To Whom It May Concern be removed. 

Inaccurate and unverifiable repossessions recorded to [ Experian, XXXX, XXXX ] by XXXX XXXX, XXXX XXXX, and XXXX XXXX XXXX are to be promptly investigated and removed from my credit report. These repossessions ' ongoing existence is seriously harming the company 's finances and reputation, and their reporting is blatantly against the Fair Credit Reporting Act ( FCRA ). 

The following are the accounts in question : Account Numbers : XXXX XXXX XXXX XXXX XXXX XXXX XXXX In spite of my earlier attempts, which included submitting a dispute to the CFPB, these accounts have not been settled, and the furnishers have not supported their claims with legally required documentation. I now take the following legal demands and concerns into mind as I elevate this matter : Found Violations : Inability to Perform a Reasonable Investigation ( 15 U.S.C. 1681i ) and Credit bureaus and data furnishers are obligated by the FCRA to investigate disputes in a reasonable manner. To date, no hard proof has been offered to verify that these repossessions were carried out legally or that the data being published is correct. More than just confirming the furnisher 's information is needed for a " reasonable investigation '' ; precise and comprehensive documentation of the repossession is required.

Reporting without verification ( 15 U.S.C. 1681e ( b ) ) : Credit reporting organizations are required to make sure that the data they disclose is as accurate as possible. The reporting is erroneous and non-compliant in the absence of verifiable evidence, such as original contracts, repossession notices, or certification of compliance with state-specific repossession legislation.

The persistent reporting of unsubstantiated information is considered either deliberate or negligent disobedience with federal law ( 15 U.S.C. 1681n and 1681o ). As a result, credit reporting agencies and data furnishers are subject to both statutory and punitive damages.

Significant Inadequacies in the Reporting Not Giving Notices As Required by Law : As mandated by state law, the creditor must give the relevant notices in the event of a repossession, including a post-sale accounting statement and a pre-repossession notice. These notifications haven't been shown or confirmed.

Irregularities in Procedure : There is evidence that the repossessions were carried out without following the proper protocols. For instance, [ insert specific examples, such as poor collateral value or lack of opportunity to cure default ].

Incomplete Records : Important documents, including loan agreements, have not been provided by the furnishers.

As a result, credit reporting agencies and data furnishers are subject to both statutory and punitive damages.

Significant Inadequacies in the Reporting Not Giving Notices As Required by Law : As mandated by state law, the creditor must give the relevant notices in the event of a repossession, including a post-sale accounting statement and a pre-repossession notice. These notifications haven't been shown or confirmed.

Irregularities in Procedure : There is evidence that the repossessions were carried out without following the proper protocols. For instance, [ insert specific examples, such as poor collateral value or lack of opportunity to cure default ].

Unfinished Documents : Important records that are required to support the furnishers ' assertions, including loan agreements, payment records, or repossession notices, have been omitted.

Requested Legal Remedies Contact Information : XXXX XXXX XXXX XXXX XXXX XXXX CA, XXXX Phone : XXXX Email : XXXX Sincerely, XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation