Consumer complaint received 2025-06-09 00:00:00
Product: Checking or savings account — Checking account
Issue: Closing an account — Company closed your account
Company: WELLS FARGO & COMPANY
State: AL

Complaint narrative:
My civil rights were significantly violated by Wells Fargo and its employees, specifically XXXX XXXX and XXXX. I maintained my checking account with the bank for an entire year without experiencing any issues, but that changed when XXXX XXXX took it upon herself to file false harassment charges against me. 


Me and my son both were mistreated by Wells Fargo. They were behind XXXX XXXX filing harassment charges against me. And putting me through a nightmare ordeal which I still suffer from. 

XXXX XXXX said Wells Fargo let him go. BXXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX office. Wells Fargo uses XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  veterans to further torment me and my son. While she destroyed our lives! 

XXXX XXXX illegally accessed my checking account. For her to make such a hate slurWhen she told me. why dont you take your XXXX XXXX XXXX XXXX  in your home She then made a comment. I never get in trouble for anything. For some reason Wells Fargo is protecting XXXX and XXXX. 

XXXX XXXX made a statement. That she always wanted to be a district XXXX. Then within the year Wells Fargo promoted her to district XXXX. 

By falsely claiming to be a victim of me. Which is a total lie. I was treated like XXXX and abused by Wells Fargo for no reason. I was treated unfairly in this situation. 

I was a Wells Fargo customers and mistreated by their employees XXXX and XXXX XXXX. 

I was forced to go to court because XXXX XXXX and XXXX were harassing me. I was forced to XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 

I know XXXX XXXX was watching some where. When thXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 


This situation escalated when she brought a coworker with her to the XXXX XXXX  to formally file those charge. Intriguingly, it became evident that several employees at Wells Fargo were complicit in creating this troubling ordeal for me, which is alarming since it's fundamentally a banking matter. 

The core of the issue lies in the defamation that XXXX XXXX inflicted upon me while I was a customer at Wells Fargo, leading to the unwarranted closure of my checking account. 

Specifically, XXXX made a baseless accusation claiming that I was harassing her during my visits to the bank. Her actions were not just unprofessional ; they were calculated, as she made it a point to intentionally surround herself with me whenever I was present. 

It was also evident that the other employees were alerting her to my presence in the bank, which intensified the distressing situation. 

When the police arrived at the bank to investigate the claims, they conducted a thorough review of the circumstances and found no evidence of harassment on my part. 

This obvious vindication only seemed to infuriate XXXX further, and she decided to escalate the situation beyond what any reasonable person would consider appropriate. 

Ultimately, I received a threatening letter from XXXX XXXX, stating that Wells Fargo was exercising its right to close my checking account. He went as far as to say that I would face arrest if I ever set foot inside a Wells Fargo branch again, which was not only shocking but also incredibly distressful. 

XXXX XXXX told me to especially stay out of the XXXX XXXX branch location. Where XXXX XXXX called the police on me falsely. 

The actions taken by Wells Fargo were based solely on XXXX XXXX 's false narratives, without any regard for the truth. 

Furthermore, she continued to torment both my son and me by publicly portraying herself as someone who assists XXXX XXXX XXXX XXXX  all while simultaneously ruining our lives. 

After she made the cruel comment. Why dont you take yoXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Because he had a checking account with Wells Fargo to. 
It is clear to me that Wells Fargo bears responsibility for the harmful actions taken by XXXX, as they allowed her unfounded accusations to dictate their treatment of me and my family.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation