Consumer complaint received 2025-03-27 00:00:00
Product: Debt or credit management — Debt settlement
Issue: Problem with customer service — 
Company: TDN Acquisition Corporation
State: SC

Complaint narrative:
IT WAS AFTER I RECIEVED THIS EMAIL THAT XXXX QUESTIONED ME ABOUT MY IDENTITY. AND I ALSO CALLED HER ABOUT IT. SHE WAS OVERLY CONCERNED THAT I WASNT WHO I SAID I WAS, EVENTHOUGH I PAID THE MONEY AND SENT OVER ALL MY DOCUMENTS TO AVOID ANY ADDITIONAL PENALTIES FROM THE IRS. IT WAS AT THIS TIME, I DECIDED TO CANCEL THE RELATIONSHIP WITH THIS COMPANY. AND THATS WHEN THEY BEGAN TO IGNORE ME. 
these are the emails : Hello XXXX, On Thursday, XX/XX/XXXX, XXXX AM, XXXX XXXX XXXX wrote : My name is XXXX XXXX and XXXX will be your main point of contact moving forward through completion. I see that you have a business issue. We will need your business EIN, Current Profit and Loss Statement to get started.

Once we have that information we can move forward with your case. Here are the steps involved We will file your business power of attorney, call the IRS and put a hold on your case then see what can be done according to your financial information. 

Please let me know if you have any questions. 
Thank you, XXXX XXXX XXXX FAX XXXX I RECEIVED MULTIPLE EMAILS WITH DIFFERENT NAMES AND WEBSITE HANDLES On Thursday, XX/XX/XXXX, XXXX PM, XXXX XXXX XXXX wrote : Good Afternoon My name is XXXX, and I want to personally welcome you to Tax Defense Networks XXXX Department. 
Your case is now assigned to XXXX XXXX and XXXX XXXX, who will be your main points of contact moving forward. 

Please allow XXXX XXXX hours to review your case and contact you for a welcome call. 
XXXX XXXX, XXXX XXXX : XXXX Fax : XXXX Email : XXXX **Our XXXX XXXXXXXX XXXX XXXX department is an independent department created to ensure all our clients are completely satisfied from the beginning to the end. Now, with your case, XXXX XXXX is your main point of contact, but XXXX XXXX XXXX XXXX is there for you if you need. They will send you an email with their email address and hotline number if you ever feel you should contact them. 

We look forward to working with you. Thank you for choosing XXXX XXXX XXXX! 

I SENT OVER MY EIN LETTER FROM THE IRS : saturday XX/XX/XXXX This notice only has the last 4 digits of your EIN. We will need the entire number for a power of attorney form please. 

XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX, NJ XXXX Phone : ( XXXX ) XXXX | Ext : XXXX | Fax : ( XXXX ) XXXX Email : XXXX XX/XX/XXXX Maam I emailed you last week about this and requested that you cancel it. I dont have a Statement and dont have any information from XXXX. Also you have a Statement from my taxes so why isnt that sufficient? I didnt retain you for me to generate documents. 

XXXX XXXX XXXX THEY REFUSED TO ACCEPT THE DOCUMENTS I HAD SENT OVER AS IF THEY WERE FRAUDULENT XXXX XXXX XXXX ; XXXX XXXX Hello XXXX XXXX As a follow up : 1. We need your business EIN, Current Profit and Loss Statement to get started.

Once we have that information we can move forward with your case. Here are the steps involved We will file your business power of attorney, call the IRS and put a hold on your case then see what can be done according to your financial information. 
Please let me know if you have any questions. 

Thank you, XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX What is your last name as the IRS knows it to be? XXXX, XXXX or XXXX Thank you, XXXX XXXX XXXX XXXX XXXX Tax ProfessionaXXXX XX/XX/XXXX My name is XXXX XXXX XXXX just as its stated on my tax returns and the XXXX XX/XX/XXXX So yall not refunding my money? 

XXXX XXXX XXXX On Monday, XX/XX/XXXX, XXXX AM, XXXX XXXX XXXX XXXX XXXX Good Morning, Your request for cancellation has been processed. My accounting department has terminated your payment agreement and the XXXX XXXX assigned to your case has been informed to revoke POA and stop work on your case. If you have any question my contact information is below. 

Inline image Inline image Inline image XXXX XXXX Client Loyalty XXXX I filed a claim with my bank, XXXX XXXX, and the claim was denied. I requested to cancel this relationship over the phone and via email with this company. I couldve given that money directly to the IRS and began a payment plan with the IRS. 
I JUST WANT THE MONEY TO GO TO THE IRS.

Company response to consumer: Closed with explanation