Consumer complaint received 2025-01-09 00:00:00
Product: Checking or savings account — Other banking product or service
Issue: Closing an account — Can't close your account
Company: HANCOCK WHITNEY BANK
State: MS

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  has chosen to refuse to release my legally protected United States of America XXXX Social Security XXXX XXXX to me. Over the past few years, XXXX XXXX 's own banking representative ( s, ) have chosen to flag my account ( s, ) for fraud without my prior consent or knowledge. Most recently, XXXX " XXXX XXXX XXXX  with XXXX  # XXXX seems to have accessed my Hancock Whitney Bank Account ( XXXX, ) without my permission to lock them down for no reason at all. He is current employee of XXXX XXXXXXXX XXXX XXXXXXXX XXXXXXXX XXXX Branch. The understanding is that he is a management employee of Hancock Whitney Bank. 

XXXX XXXX XXXX XXXX and his blood relative ( s, ) held me illegally under duress after putting me on mind-altering substances, and this man himself physically was inside XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX himself as " joint '' to my own personal Hancock Whitney Bank account XXXX After XXXX XXXX XXXX & his blood relative ( XXXX, ) had completed having me take out loans in the tens of thousands of dollars, abused me in many ways ... another XXXX XXXX Banking XXXX XXXX XXXX XXXX in the State of Mississippi allowed XXXX XXXX XXXX XXXX to physically walk into their branch 's building to close out my own personal Hancock Whitney Bank Account. I found out this was done while I was attempting to receive proper medical care at XXXX XXXX XXXX XXXX XXXX XXXX, Mississippi & my previous XXXX XXXX XXXX bank account 'd debit card was declined & so was my attempt to seek proper medical treatment from effects to my body by XXXX XXXX XXXX & his blood relative ( s. ) I have also been lied to by Hancock Whitney Banking XXXX 's " XXXX Services '' employee, female, on the United States of America 's Veteran 's Day Holiday of XX/XX/XXXX that, paraphrased, " my lost XXXX XXXX XXXX XXXX has been deactivated and a new debit card has been issued. '' That same week, an employee of Hancock Whitney known as " XXXX XXXX XXXX XXXX' with XXXXS # XXXX disclosed to me on Hancock Whitney 's physical branch line in XXXXXXXX XXXX with direct phone number XXXX that thus far no new XXXX XXXX debit card has been issued to me. 

Personally, XXXX XXXX XXXX has done an amazing job at assisting me as an employee of Hancock Whitney Bank. Most other employee ( s, ) of Hancock Whitney Bank have not done a great job at assisting me & have caused me much harm. XXXX XXXX XXXX really, in my personal opinion, be the CEO/President of all of Hancock Whitney !

I have been lied to on multiple occasion ( s, ) lied to on multiple occasion ( s, ) and experienced other type ( s, ) of physical, mental, emotional, spiritual, and especially financial harm by many employee 's of Hancock Whitney Bank across the past few years. These conversation ( s, ) have been over Hancock Whitney Bank 's recorded phone lines including but not limited to " XXXX. '' Unfortunately, Hancock Whitney Banking XXXX has also chosen to remain complicit with the abuse of myself by XXXX XXXX XXXX XXXX and his blood relative ( s, ) who reside in the State of Mississippi, the State of Texas, etc. The understanding is that Hancock Whitney 's own executive ( s, ) have likely communicated about my legally protected Hancock Whitney Banking Information via their banking institution ( s, ) communication methods as well as their own personal communication ( s, ) methods.

Hancock Whitney 's own subsidiaries & other types of investment firm ( s, ) under Hancock Whitney 's " banking umbrella, '' including but not limited to " XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX '' have been known as " common knowledge '' to be investing in law firms in the State of Louisiana & across other legal jurisdiction ( s, ) of the United States of America while collecting willfully & in full knowledge of the ethical concerns of what they are doing as representative ( s, ) of Hancock Whitney ... attorney 's own client 's information that is legally protected under attorney-client relationship. 

Most recently, through a phone call someone unrelated to myself, an employee of XXXX XXXX XXXX XXXX XXXX 's, who XXXX XXXX with FDIC XXXX # XXXX is a shareholder of, disclosed to an individual on record that, paraphrased " she provides investments to many attorney 's across multiple states in the United States of America, and I know all about all of our attorney 's clients cases. '' She also indicated to this particular individual, paraphrased : " that she commonly accepts bribes from the attorney 's her & her co-workers approve for loans & funding in exchange for more loans and/or funding of legal cases. '' This employee also disclosed, paraphrased, that " all of her attorneys have her cell phone number & we talk all the time. '' This recent phone conversation that took place on XX/XX/XXXX around XXXXXXXX XXXX XXXXXXXX was XXXX XXXX XXXX. XXXX XXXX XXXX is currently the Vice President of Litigation Financing for " XXXX XXXX XXXX XXXX XXXX. Her XXXX XXXX email address is : XXXX, her office phone number at XXXX XXXX is : XXXX. Her cell phone number, likely used for both work & personal communications is : XXXX. Her XXXX XXXX Banking XXXX phone extension is : XXXX. 

The " common knowledge '' about " Hancock Whitney Bank '' and all of it's affiliated LLC ( s, ) subsidiar ( s, ) and some but not all of their current & previous employee ( s, ) including but not limited to this banking institution 's management employee 's, and executive 's is that : " Hancock Whitney '' is known to treat their own employee ( s, ) as an individual with " a XXXX '' would treat his own " XXXX. '' There is also " common knowledge '' by some of XXXX XXXX 's previous employee ( XXXX, ) that XXXX harassment & other type ( XXXX, ) of unwanted XXXX contact has happened between employee ( XXXX, ) of XXXX XXXX before. Unfortunately, instead of the perpetrator ( XXXX, ) were terminated with Severance Agreement ( XXXX, ) instead of the abuser ( XXXX ) being terminated. This has likely happened in many instance ( XXXX, ) since " XXXX XXXX '' was originally formed & founded on XX/XX/XXXX by its founders. 

I am seeking for my Social Security XXXX XXXX funds currently being " held XXXX '' inside of my XXXX XXXX XXXX Account ending in " XXXX '' in the amount of " {$150.00} '' to be immediately released to me before the end of the business day XX/XX/XXXX without any need to be physically present at any XXXX XXXX Banking XXXX due to the unfortunate circumstance ( XXXX, ) surrounding " Hancock Whitney Bank '' listed above. 

Also, the " XXXX XXXX '' by many individual ( XXXX, ) is that many, though not all, banking institution ( XXXX, ) have chosen to do the same & similar act ( XXXX, ) towards their current & previous employee ( XXXX, ) client ( XXXX, ) and investor ( s. ) Thank you!

Company response to consumer: Closed with monetary relief