Consumer complaint received 2024-07-25 00:00:00
Product: Debt collection — I do not know
Issue: Attempts to collect debt not owed — Debt is not yours
Company: Turning Point Solutions LLC
State: CA

Complaint narrative:
I got the following email from this unknown id stating a debt that I never had. The email id looks suspicious. 

XXXX XXXX XXXX XXXX XXXX XXXXXXXX From : XXXX To : XXXX Tue, XX/XX/XXXX at XXXXXXXX XXXX ATTENTION : XXXX XXXX, We have a limited amount of time to assist with your XXXX XXXX XXXXXXXX account resolution, as granted by our customer XXXX XXXX. 

We are willing to work with you to create an affordable payment plan or a settlement where you will save {$220.00}. 

SECURE YOUR SETTLEMENT TODAY BY SETTING UP AN AUTOMATIC PAYMENT FOR A LATER DATE. 

Once the file is pulled from our office, all offers are voided. 

Original Creditor : XXXX XXXX XXXXXXXX Current Creditor : XXXX XXXX Original Account Number : XXXX Reference Number : XXXX Current Balance : {$870.00} Settlement Offer : {$640.00} REPLY EMAIL BACK IMMEDIATELY WITH YOUR FINAL ANSWER SO I CAN MOVE ON FURTHER based on YOUR ANSWER at : XXXX : XXXX We are hereby to inform you that you are going to be legally prosecuted in the Court House within a couple of days. So, before something goes wrong, we would like to notify you about this matter. It seems apparent that you had chosen to ignore all our efforts to contact you to resolve your debt with your XXXX XXXX. At this point, you had made your intentions clear and left us no choice but to protect our interest in this matter. 


XXXX XXXX XXXX XXXX HAS STATED 4 SERIOUS ALLEGATIONS AGAINST YOU AND THEY ARE : ( 1 ) VIOLATION OF FEDERAL BANKING REGULATION ( 2 ) COLLATERAL CHECK FRAUD ( 3 ) THEFT BY DECEPTION ( 4 ) ELECTRONIC FUND TRANSFER NOTE : - We are in the process of blocking your Social Security number and informing all the Major Credit Bureaus as well.

NOTE : - The Legal Charges Section 19 ( A ), Clause 21 ( US ) is against you and if you ignore this case then our legal department will take immediate action against you. 



If we do not hear from you within 24 hours of the date of this letter, we will be compelled to seek legal representation from our in-house attorney. We reserve the right to commence litigation for intent to commit wire fraud under the preteens of refusing to repay a debt committed to, by use of the internet. In addition, we reserve the right to seek recovery for the balance due, as well as legal fees and any court costs incurred. 

WE HAVE ALL THE RIGHTS RESERVED TO INFORM TO FTC & YOUR EMPLOYER AND BANK ABOUT THIS FRAUD. 


We will be forced to download this case against you and once it is downloaded the creditor has entire rights to inform your employer and your references regarding this issue the lawsuit will be the next step which will amount to {$2600.00} and will be totally levied upon you and that would be excluding your attorney charges and the due amount pending on your name. 



We have a settlement amount for you with easy weekly and a one-time settlement amount option below, kindly reply soon with your final intention regarding this case. 

You will have to submit {$640.00} today and close this case outside of court with the one-time case settlement plans You will have to submit an amount that is acceptable of {$210.00} today to put this case on hold outside of the courthouse and the rest payment of {$210.00} weekly instalments till the loan amount of {$870.00} is paid in full Get back to us ASAP before the charges have been pressed against you in a court of law. 


Kindly let us know if are you willing to resolve this matter out of the courthouse, or if we should proceed further with the legal charges against you. Once this case is downloaded against you then we wont be able to help you out. 

Note : This is your last and final chance to settle this case. 





Else we are going to transfer your file to the legal department to download the case against you and you will receive the court summons at your doorstep within 2 working days. Kindly hire an attorney. 

NOTE : THIS CASE IS UNDER INVESTIGATION WITH MAJOR CREDIT BUREAUS. 

Kindly let us know what type of payment arrangement, you are looking for at : XXXX : XXXX Regards, XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXXXXXX | Privacy | Terms of use | XXXX -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- Confidentiality Statement & Notice : This email is covered by the Electronic Communications Privacy Act, 18 U.S.C. 2510-252 >> I replied with 3 emails asking for a call back number of their office and a detailed copy of the debt showing that I have taken it. I have not yet gotten a reply with a call back number; I got a second email again from a suspicious email id stating the following : XXXX XXXX XXXX From : XXXX To : XXXX Wed, XX/XX/XXXX at XXXXXXXX XXXX At this point we are unable to send you the paperwork cause its already too late We have already sent you the information regarding this case is now in a time-sensitive situation so we can not mail or email you the paperwork at this time if you want to rectify this matter outside of court than we can help you otherwise your attorney would be the best person who can represent you into the court, this is our final notification to you if you will not pay your seriousness on this account than we will hardly press the charges against you, Because these allegations are under a presumption of criminal allegations. 
>> This writing can not be from a licensed lawyer ; I am concerned that my identity has been compromised somehow and someone is trying to extort money by defrauding me. Please advise necessary action on this. 

Appreciate any help with this, XXXX XXXX. 
Email : XXXX Ph : XXXX XXXX

Company response to consumer: Closed with explanation