Consumer complaint received 2025-06-20 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: TX

Complaint narrative:
XXXX. XXXX XXXX Co Account # : XXXX Reason : I do not recognize this debt. Please provide full validation and confirm it belongs to me. 
Dispute Type : Not my account/ Incorrect balance XXXX. XXXX XXXX XXXX Account # : XXXX Reason : This debt may have been re-aged or sold without verification. I request proof of original agreement. 
Dispute Type : Debt ownership or duplicate XXXX. XXXX XXXX XXXX ( XXXX ) Account # : XXXX Reason : I dispute the ownership and amount of this account. Please validate original contract. 
Dispute Type : Not mine / incorrect balance XXXX. XXXX XXXX XXXX ( XXXX ) Account # : XXXX Reason : This account was previously disputed and marked. Please remove or update status per Fair Credit Reporting Act. 
Dispute Type : Previously disputed / inaccurate reporting XXXX. XXXX. XXXX, XXXX. 
Account # : XXXX Reason : I have no record of doing business with Storage Sense. This debt is unfamiliar and unverifiable. 
Dispute Type : Account not mine XXXX. XXXX Receivables ( T-Mobile ) Account # : XXXX Reason : This balance is inaccurate and never verified. T-Mobile billing has been disputed separately. 
Dispute Type : Incorrect balance / Not mine XXXX. XXXX XXXX ( XXXX ) Account # : XXXX Reason : I believe this debt was resolved or paid. Please update status to reflect accurate standing. 
Dispute Type : Paid account still reported XXXX. XXXX XXXX XXXX XXXX XXXX XXXX XXXX ) Account # : XXXX Reason : AT & T service was canceled and charges disputed. Requesting deletion or validation. 
Dispute Type : Billing dispute / Not mine XXXX. XXXX XXXX XXXX ( Gas ) Account # : XXXX Reason : Utility bill in dispute. XXXX was settled through state assistance program. 
Dispute Type : Settled / Incorrect status Charged-Off or Delinquent Closed Accounts XXXX. XXXX XXXX Account # : XXXX Reason : This account was closed and paid, yet still reflects charge-off status. Please update. 
Dispute Type : Account paid in full XXXX. XXXX XXXX Account # : XXXX Reason : Reporting 20 months delinquent after closure. This is inaccurate and must be corrected. 
Dispute Type : Incorrect payment history XXXX. XXXX XXXX XXXX  Account # : XXXX Reason : This account contains excessive late notations beyond closure. Please verify or remove. 
Dispute Type : Incorrect status / reporting error XXXX. XXXX XXXX Account # : XXXX Reason : Showing past due balance after charge-off. Account should be zeroed out or corrected. 
Dispute Type : Charged off in error XXXX. XXXXXXXX XXXX XXXXXXXX. 
Account # : XXXX Reason : XXXX is only {$21.00} but shows XXXX late months and charge-off. This is unfair reporting. 
Dispute Type : Incorrect history / excessive derogatory XXXX. EXTRA Account # : XXXX Reason : Closed for inactivity but showing multiple lates. Please remove negative marks. 
Dispute Type : Incorrect payment history XXXX. XXXX XXXX XXXX XXXX. 
Account # : XXXX Reason : Late payments reported inaccurately. Account was paid on time and closed. 
Dispute Type : Payment history dispute XXXXXXXX XXXX XXXX  ( older account ) Account # : XXXX Reason : Shows as charged off and written off, but was repaid. Please update status. 
Dispute Type : Account paid, status incorrect Optional : Clean Up Personal Info ( under Personal Information tab ) Request to Remove : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Reason : These are incorrect or outdated name variations and are confusing account matching.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation