Consumer complaint received 2021-08-23 00:00:00
Product: Debt collection — Medical debt
Issue: Attempts to collect debt not owed — Debt is not yours
Company: Professional Recovery Management
State: FL

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XX/XX/2021 Fox Collection Center XXXX XXXX XXXX XXXX TN XXXX Re : Account ( # XXXX ), ( PIN # -- XXXX ) To whom it may concern, Today I called several times to speak to the representatives I gave them my correct name and this alleged account but they refused to provide any further information. When I asked if this was a third party debt collector they was very resistant in providing that information. 

When I asked her the representative how old the debt was she refused to provide that information. Also another representative stated that they have entered this alleged account as disputed. 


I am responding to your contact about a debt you are trying to collect. You identified the debt alleging the account placed with your office. 
( See attachment of the letter from your agency ) Fox Collection Center is in violations of the Fair Debt Collection Practices Act ( FDCPA ), including threatening to take actions that can not legally be taken and using false or misleading information in an effort to collect a debt. 

FCC threatens that if I notify their office disputing the validity of this debt or any portion thereof, within 30 days after receiving this notice, their office will obtain verification of the debt or obtain a copy of a judgment and mail me a copy of such judgment or verification. 

How does the FCC have the legal authority to obtain a copy of a judgment before the consumer has the right to due process to prove the debt has been validated or not? 

Debt collectors are prohibited from deceiving or misleading while while trying to collect a debt. 

At this time, I am requesting for FOX COLLECTION CENTER ( FCC ) to please supply the information below so that I can be fully informed : Why you think I owe the debt and to whom I owe it, including : If this debt started with a different creditor, provide the name and address of the original creditor, the account number used by that creditor, and the amount owed to that creditor at the time it was transferred. When you identify the original creditor, please provide any other name by which I might know them, if that is different from the official name. In addition, tell me when the current creditor obtained the debt and who the current creditor obtained it from. 
Provide verification and documentation that there is a valid basis for claiming that I am required to pay the debt to the current creditor. For example, can you provide a copy of the written agreement that created my original requirement to pay? 
If you are asking that I pay a debt that somebody else is or was required to pay, identify that person. Provide verification and documentation about why this is a debt that I am required to pay. 
The amount and age of the debt, including : A copy of the last billing statement sent to me by the original creditor. 
State the amount of the debt when you obtained it, and when that was. 
If there have been any additional interest, fees or charges added since the last billing statement from the original creditor, provide an itemization showing the dates and amount of each added amount. In addition, explain how the added interest, fees or other charges are expressly authorized by the agreement creating the debt or are permitted by law. 
If there have been any payments or other reductions since the last billing statement from the original creditor, provide an itemization showing the dates and amount of each of them. 
If there have been any other changes or adjustments since the last billing statement from the original creditor, please provide full verification and documentation of the amount you are trying to collect. Explain how that amount was calculated. In addition, explain how the other changes or adjustments are expressly authorized by the agreement creating the debt or permitted by law. 
Tell me when the creditor claims this debt became due and when it became delinquent. 
Identify the date of the last payment made on this account. 
Have you made a determination that this debt is within the statute of limitations applicable to it? Tell me when you think the statute of limitations expires for this debt, and how you determined that. 
Details about your authority to collect this debt. 
I would like more information about your firm before I discuss the debt with you. Does your firm have a debt collection license from my state? If not, say why not. If so, provide the date of the license, the name on the license, the license number, and the name, address and telephone number of the state agency issuing the license. 

If you are contacting me from a place outside my state, does your firm have a debt collection license from that place? If so, provide the date of the license, the name on the license, the license number, and the name, address and telephone number of the state agency issuing the license. 
I have asked for this information because I have some questions. I need to hear from you to make an informed decision about your claim that I owe this money. I am open to communicating with you for this purpose. In order to make sure that I am not put at any disadvantage, in the meantime please treat this debt as being in dispute and under discussion between us. 
In addition to providing the information requested above, please let me know whether you are prepared to accept less than the balance you are claiming is owed. If so, please tell me in writing your offer with the amount you will accept to fully resolve the account. 


Sincerely, XXXX XXXX

Company response to consumer: Closed with explanation