Consumer complaint received 2025-02-02 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: EQUIFAX, INC.
State: CA

Complaint narrative:
Subject : URGENT DISPUTE FCRA VIOLATIONS XXXX XXXX  ( Acct # XXXX ) & CFPB ACTION AGAINST EQUIFAX XXXX : XX/XX/XXXX Dear Sir or Madam, This letter serves as a formal dispute under 15 U.S.C . 1681i ( a ) ( 1 ) ( A ) regarding inaccurate, misleading, and potentially illegal information reported on my credit file for the following account : Creditor : XXXX XXXX  Account Number : XXXX Account Status : Collection/Chargeoff Nature of Dispute : Multiple violations of the Fair Credit Reporting Act ( FCRA ) and Fair Debt Collection Practices Act ( FDCPA ) The errors outlined below constitute willful and negligent noncompliance with federal law. Failure to correct these inaccuracies will result in legal action and regulatory complaints. 

DEMAND FOR IMMEDIATE CORRECTION VIOLATIONS OF FEDERAL LAW 1. Credit Limit Discrepancy Violation of 15 U.S.C. 1681e ( b ) TransUnion Reports : {$2000.00} Equifax Reports : {$0.00} FCRA Violation : Reporting a {$0.00} credit limit is materially inaccurate, damaging my credit utilization ratio. All data furnished must be complete and accurate under 15 U.S.C. 1681e ( b ). This error must be corrected immediately.

2. Illegal Re-Aging of Debt Violation of 15 U.S.C. 1681c ( a ) ( 4 ) Last Reported Date : TransUnion : XX/XX/XXXX Equifax : XX/XX/XXXX Date Last Active : TransUnion : XX/XX/XXXX Equifax : XX/XX/XXXX FCRA Violation : Updating the Last Reported or Last Active dates to extend the negative impact of an account is illegal re-aging and violates 15 U.S.C. 1681c ( a ) ( 4 ), which limits negative account reporting to seven years from the original delinquency date. This is a blatant violation of federal law that must be corrected immediately. 
3. Incorrect Past Due Balance Violation of 15 U.S.C. 1681s-2 ( a ) ( 1 ) ( A ) TransUnion & Equifax Report : Past Due Amount = {$2300.00} Issue : If the account is charged off, it can not have a past due balance. A charge-off means the lender has written off the debt, and reporting a past due amount is false and misleading. 
FCRA Violation : 15 U.S.C. 1681s-2 ( a ) ( 1 ) ( A ) prohibits furnishers from knowingly reporting false or misleading information. This needs to be corrected immediately.

4. Failure to Mark the Account as Disputed Violation of 15 U.S.C. 1681s-2 ( a ) ( 3 ) TransUnion Comments : Charged off as bad debt. Account information disputed by consumer, meets FCRA requirements.

Equifax Comments : Consumer disputes this account information. Charged off account. 
Issue : TransUnion is failing to properly label the account as disputed, despite my formal dispute.

FCRA Violation : Under 15 U.S.C. 1681s-2 ( a ) ( 3 ), furnishers are required to clearly mark an account as disputed when a consumer challenges its accuracy. Failure to do so is a violation of federal law and will result in further action.

5. Charge-Off Status with Reported Balance Violation of 15 U.S.C. 1681s-2 ( a ) ( 1 ) ( B ) Account Status : Collection/Chargeoff Balance : {$2300.00} Issue : Once an account is charged off, the balance must be updated to {$0.00} unless it has been sold or assigned to a collection agency. 
FCRA Violation : 15 U.S.C. 1681s-2 ( a ) ( 1 ) ( B ) prohibits reporting inaccurate information regarding an accounts financial status. This must be corrected immediately.

6. Failure to Properly Report Sale of Debt Violation of FDCPA ( 15 U.S.C. 1692e ) TransUnion & Equifax Report : Collection/Chargeoff Issue : If the debt has been sold or transferred, the credit bureaus must either list the correct new owner of the debt or remove the tradeline entirely.

FDCPA Violation : Under 15 U.S.C. 1692e, reporting a charged-off account as active without identifying the current creditor is misleading and deceptive.

RECENT CFPB ACTION AGAINST EQUIFAX {$15.00} XXXX PENALTY TO CONSUMERS I reference the CFPBs recent enforcement action against Equifax, where the bureau ordered Equifax to pay {$15.00} XXXX to affected consumers for : Failing to conduct reasonable investigations of consumer disputes. 
Allowing previously corrected errors to reappear on credit reports. 
Not forwarding all relevant consumer information to furnishers during dispute investigations. 

These systemic failures prove that Equifax has been repeatedly negligent in handling consumer disputes. I demand immediate corrections to avoid further legal liability. 

CFPB Orders Equifax to Pay {$15.00} XXXX for Improper Investigations of Credit Reporting Errors FAILURE TO COMPLY WILL RESULT IN LEGAL ACTION If these errors are not corrected within 30 days, I will : File a formal complaint with the CFPB. 
Pursue legal action under 15 U.S.C. 1681n for willful noncompliance, seeking statutory damages, punitive damages, and attorney fees. 

These blatant FCRA and FDCPA violations will not be tolerated. You are hereby notified that continued inaccurate reporting constitutes willful noncompliance, which carries significant legal penalties. 

ENCLOSED DOCUMENTS Copies of my credit reports highlighting disputed items. 
Supporting evidence of inaccuracies. 

This letter serves as official notice under the FCRA. I expect immediate compliance. 

Sincerely, XXXX XXXX XXXX

Company response to consumer: Closed with explanation