Consumer complaint received 2025-10-15 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: EQUIFAX, INC.
State: CA

Complaint narrative:
I am writing this complaint to request a full and thorough investigation into the continued reporting of false, misleading, and unverifiable information on my credit file, including an incorrect address and an account reflecting inaccurate payment history. This information has caused significant harm to my financial reputation and violates my rights under the Fair Credit Reporting Act ( FCRA ) and Fair Debt Collection Practices Act ( FDCPA ). Despite my good faith efforts to correct these errors directly with the credit bureaus and furnishers, the inaccurate data remains, which shows a lack of compliance and proper verification under federal law. 

ADDRESS XXXX XXXX XXXX XXXX XXXX, CA XXXX This address is not associated with my current or previous residence. Reporting wrong address creates identity confusion and violates FCRA 1681e ( b ), which requires consumer reporting agencies to ensure the accuracy of personal identifying information. I never resided at this address, and its continued presence on my file implies mixed or commingled information. This address must be deleted immediately as this is misleading, unverifiable, and inaccurate. 

XXXX XXXX XXXX XXXX Date Opened : XX/XX/year> Balance Owed : {$600000.00} Late Payment XXXX XXXX This account is reported with late payments that are false and damaging. I have no record of any such delinquency or a balance of this magnitude. Reporting false payment history is a violation of FCRA 1681s-2 ( a ) and 1681i, which prohibit furnishers from reporting inaccurate data and require proper verification. This appears to be a reporting or identity error and must be deleted immediately to maintain accuracy and compliance with federal law. 

XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX Date Opened : XX/XX/year> Balance Owed : {$6100.00} Charge Off XXXX XXXX  This account is inaccurately reported as charged off. I never authorized or agreed to any account under this name with such balance or history. The information can not be verified under FCRA 1681i ( a ) and the bureau must either provide proof of contractual responsibility or delete it entirely. Continuing to report unverifiable data violates the consumers right to fair and accurate credit reporting. 

INQUIRY XXXX XX/XX/year> This hard inquiry was not authorized by me. Under FCRA 604 ( a ) ( 2 ) and 615, a permissible purpose is required for any access to my credit file. This company had no permissible purpose, and therefore this inquiry is an unlawful violation of my privacy and must be permanently deleted. The continued reporting of unauthorized inquiry causes substantial harm and violates my right to privacy and fair treatment under the law. 

I am requesting the Consumer Financial Protection Bureau to review this matter in full, enforce compliance with the Fair Credit Reporting Act and Fair Debt Collection Practices Act, and direct the credit bureaus and furnisher to permanently delete all unverifiable and inaccurate data from my credit report. I am also requesting that the CFPB ensure the responsible data furnishers provide documentary evidence that substantiates the validity and accuracy of this account and address. 
I trust the CFPB will ensure that the rights of consumers like myself are upheld and that appropriate corrective measures are taken against entities that continue to disregard the laws governing credit reporting accuracy.

Company response to consumer: Closed with non-monetary relief