Consumer complaint received 2019-04-12 00:00:00
Product: Student loan — Federal student loan servicing
Issue: Struggling to repay your loan — Can't get other flexible options for repaying your loan
Company: Navient Solutions, LLC.
State: CA

Complaint narrative:
Here 's a wish from a " XXXX XXXX XXXX XXXX. '' Dear Madam or Sir at CFPB, Please help me relay this message to Mr XXXX, Mr XXXX, Mr. XXXX, Mr. XXXX, and Mr XXXX ( and others ), who are all intelligent human beings leading innovation and reform. I'm sure Mr XXXX XXXX would have agreed that with their combined IQs, surely they could help to figure something out. After all, what is a country if not a company, and its citizens if not employees sharing our patriotical and patriarchal leaders and billionaires values and goals! 

I am a long standing customer of SallieMae/NAVIENT Solutions ( XX/XX/XXXX - XX/XX/XXXX ), the XXXX XXXX XXXX : http : //www.navient.com. I'm trying to be more vocal on different platforms but moderators are constantly deleting my accounts and posts. I get there are rules and regulations, but where else can anyone be heard without being silenced or prosecuted? 

In efforts to drive their stock prices high and keep their shareholders happy, their qualified employees knowingly gave me and countless others bad advice. They placed me in forbearance 's and deferments when they should have offered me and others solutions such as IBR plans and PSLF. This did not help me whatsoever and now they are spamming my phone to get me on their side, and if they are left unchecked, " help '' me and others into more debt : 1.XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 2. XXXX XXXX XXXX XXXX 3. XXXX XXXX XXXX XXXX XXXX 4. XXXX XXXX XXXX 5. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX This company and its subsidiaries are operating in bad faith ( if you are religious ) and doing more harm than helping. 

I can be naive and hope that everyone is working hard to do and be their best, but how can anyone protest against a group of individuals that only answer to money, and backed with unlimited resources? Should I not encourage others to sell everything ( ETFs, mutual funds, etc.. ) that Navient and its subsidiaries are associated with to fix a broken system? If this was proposed to others in my situation, they would rally and help this company 's stocks to 0.000000000 to help this bully just as much as it's " helped '' them. Reform in the only language it understands, $ $ $!!! 

Please help me convey this message to other and all social media before it gets more out of control. Make an example of NAVIENT. Their shareholders and employees should feel the pain of their AMERICAN CITIZENS ( emotional distress and duress ) and ensure millenials don't die before their parents! Over dramatic? Mr XXXX resigned in protest for a reason. This is the greatest country on earth yet where is the Justice in all of this? If this country expects us to be the best, then to help everyone, this is what millions of American citizens in my situation would call the ULTIMATE PUBLIC SERVICE AND LOAN FORGIVENESS ( PSLF ) program. The BEST for EVERYONE, but at the end of the day we want more MONEY, not justice, fairness or inequality. 

" Hippocratic school : " Practice two things in your dealings with disease : either help or do not harm.. '' - I would rather you help, because one good deed rewards another! In fact, this can help spread an important message of helping 3 other people, and passing it on, instead of saying ...

Thank you!

Company response to consumer: Closed with explanation