Consumer complaint received 2025-07-09 00:00:00
Product: Payday loan, title loan, personal loan, or advance loan — Title loan
Issue: Loan payment wasn't credited to your account — 
Company: CCF Intermediate Holdings LLC
State: TX

Complaint narrative:
XXXX XXXX XXXX Complaint Against : TitleMax XXXX XXXX XXXX XXXX XXXX Subject : Misrepresentation, TILA & Reg Z Violations, Investor Injury, and Unjust Enrichment I am filing this complaint to report material misrepresentation, Truth in Lending Act ( TILA ) violations, unlawful misclassification of rescission, and unjust enrichment by TitleMax and XXXX XXXX XXXX XXXX. These violations have already caused me financial harm, and I now face further damage through the threatened repossession of my vehicle. 

The contracts I signed were presented as loans, but upon inspection, they were structured as credit transactions involving credit enhancement, security agreements, and promissory notes. I was not told that my own signature and promissory note were being used to fund or collateralize the transaction. This omission violates 15 U.S.C. 1605, which requires all finance charges to be disclosed. 

Under 15 U.S.C. 1635 and Regulation Z ( 12 CFR 226.23 ), I have the right to rescind a credit transaction for up to three years if material disclosures are not made. I never received disclosure that my promissory note created the credit or that I was the true source of value. I lawfully rescinded the contracts. 

On XX/XX/XXXX, I sent a notarized rescission notice by certified mail, which was delivered to TitleMaxs principal office on XX/XX/XXXX. I also emailed a copy to their legal department on XX/XX/XXXX. Despite this, they misclassified my rescission as a complaint and have not returned my payments or released my vehicle title. 

According to the XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX : When banks make loans, they accept promissory notes in exchange for credits to the borrowers deposit accounts. In this way, new money is created. This confirms that my signature was the true funding, not theirs. Under 12 U.S.C. 1431, banks are the real borrowers, and I was never compensated or informed of my role as the creditor/investor. 

Despite this, TitleMax and XXXX XXXX XXXX have kept the title to my XXXX XXXX XXXX ( XXXX : XXXX ) and are threatening repossession. This is unjust enrichment. They have retained both my credit instrument and the collateral, despite rescission. Under Restatement ( Third ) of Restitution and Unjust Enrichment 1, this creates liability for restitution. 

I have also filed a UCC-1 Financing Statement in Texas to perfect my secured party interest : Filing Number : XXXX Document Number : XXXX This filing confirms my claim over the legal name, trust estate, and the property in question. 

I am financially damaged. I made monthly payments and had to borrow from family and friends. Repossession of my vehicle would cause further irreparable harm. 

Attached is my full evidence package as one file : RESCISSION COMPLAINT CFPB & XXXX It includes : - Rescission notice and notarized signature - Certified mail and return receipt - Email correspondence - All four contracts ( original and refinance, dated XX/XX/XXXX and XX/XX/XXXX ) - Misclassification by TitleMax - UCC-1 filing and document number Relief Requested : 1. Cancel any lien or claim on my vehicle title 2. Return the vehicle title to me immediately 3. Refund all payments made 4. Enforce my rescission under TILA and Reg Z 5. Cease and desist all collection or repossession attempts 6. Investigate the lenders practices for potential violations I am not a borrower I am the source of the credit. I lawfully rescinded the transaction and perfected my secured interest. Any further harm or repossession will be unjust and unlawful. I request immediate relief.

Company response to consumer: Closed with explanation