Consumer complaint received 2024-04-15 00:00:00
Product: Debt collection — Medical debt
Issue: Took or threatened to take negative or legal action — Sued you without properly notifying you of lawsuit
Company: Express Recovery Services, Inc.
State: UT

Complaint narrative:
The document of " MyCase '' shows the original complaint and " summons '' sent to an address that I never lived at, and shows that the person at the delivery address stated that I no longer lived there, and then proceeded to give the summoner my correct new address, but summons still stated that I had received the summons. The summons was delivered to an elderly incapable adult. 

I went to court to present the information, at which time, I presented that the debt was already paid, and was able to show that the summons was delivered to the wrong address. 

I was also able to show that I had no idea about the debt, and that I never received any word of the summons, that I lived at another address. 

The debt collect ALSO SEIZED THE MONEY FROM A BODILY INJURY SETTLEMENT that I received from an accident winnings that included wages lost, lost car, and bodily injuries winnings. No other money was in the account. 

As I presented these objections to the judge, I was denied the judgement, and the judgement was renewed. 

A renewal of judgement was mailed to me on XX/XX/2024, stating that I had " 14 days to object, '' however, the date of the actual court/mailing date showed XX/XX/XXXX, meaning that I only had 1 day to mail out my objection, which, in conlusion, means the attorney waiting a very long time to mail this letter out to me, and so did the court. 

Watching the attorney and judge interact during court, showed to me their friendliness, as they spoke of personal subjects like family items and other subjects during court, leading me to believe that I had a very limited chance to fight this judgement. 

This last paragraph may be circumstantial, but the paragraphs above it are not. 

This debt collector used dibilating means to collect a debt that I WAS NEVER NOTIFIED OF, and then lied in court about serving me the summons properly. 

They also seized money that is a prohibited practice, being from a bodily injury case. 

Furthermore, as I called to make some arrangement with the debt collector, they asked how I would be able to pay, which I responded with, " none of your business, '' and they said, " well then I won't make any arrangements, then, '' which I stated in return, " maybe savings I guess, '' They immediately tried to seize the same bank accountXXXX XXXX XXXX XXXX XXXX that had money from the bodily injury case! Simply because I tried to arrange something with them. 

I know now that I'll never get my bodily injury money back, since they won't work with me, and no chance of having a judge rule in my favor. 

So I'm left with paying a debt I never knew about, nor do I owe the debt, and am left with only bankruptcy as the only other option. 

This is unfair, and incapacitating. No consumer should owe a debt they never were informed of, and have already paid off! Nor should they have something seized that is strictly for their health settlements. 

These guys need to be stopped!!!

Company public response: Company disputes the facts presented in the complaint
Company response to consumer: Closed with explanation