Consumer complaint received 2022-12-06 00:00:00
Product: Credit card or prepaid card — Government benefit card
Issue: Problem getting a card or closing an account — Trouble closing card
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
State: CA

Complaint narrative:
XX/XX/XXXXamount XXXX at the time of colling the bank. Received suspicious letter from bank of america about new prepaid edd debit card agreement, BOA made this agreement without my agreement, probably, they made this agreement with californian criminal money laundering EDD ( employment development department ). Agreement letter will be attached with my complaint. When I took a look at the letter disclosures, those completely violate my rights in relation to be a customer or prepaid account holder with bank of america, this bank had to be good several years ago but now they act differently and do a lot of violations and financial abuses to their customers. The letter from bank of america to me is a democratic attack and requires protection of individuals from such an attack. At the beginning of XXXX year when coronavirus became pandemic, Our Government in the office of executive brunch was pro human rights, then, helped millions of people financially after mandatory closures for coronavirus covid19 to the people who had reduced wages or became unemployed, in California the criminal money laundering violator employment development department californian government entity was the only mean to deliver coronavirus founded money to the applicants in California and criminal EDD had to follow the founding because many employees either had redused wages or became unemployed and criminal californian EDD made millions of claims and kept the accounts within criminal EDD control, now when government is changed and became democratic government against humanity, and government in California remains democratic, californian criminal EDD received power and uses that opportunity to do democratic attack whoever they want to and they are getting stronger because californain criminals like to have accounts as many as they can exceeding millions of accounts and each of the account is a financial equity, the number of accounts are increasing because of emigration and and programs enrichment. Bank of America act is the same as democracy act and indication of democratic invasion into bank of america. I called to XXXX XXXXXXXX bank of america prepaid services on XX/XX/XXXXand asked them to close my prepaid account they are not closing my prepaid account by redirecting me to criminal EDD, I keep explaining that BOA XXXX  that currently I don't have anything with criminal EDD and in order to close my BOA prepaid account I can call BOA and close my prepaid account without any permission from criminal XXXX. On the back of the page from XXXX and studied bank of america the third paragraph it tell about " We're here to help You XXXX reach us with any questions, or to request your account be closed, by calling the number on the back of your Card or by calling our Service Center at XXXX, 24 hours a day, 7 days a week. I tell them to close my prepaid account but they are afraid from criminal californian government.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation