Consumer complaint received 2024-04-30 00:00:00
Product: Student loan — Private student loan
Issue: Getting a loan — Confusing or misleading advertising
Company: Navient Solutions, LLC.
State: MD

Complaint narrative:
I think its great that you have a blanket response to send out to the thousands of people you have scammed. Those thousands of students were scammed by XXXX into taking out predatory private loans to attend for profit online schools such as the one I attended, The XXXX XXXX. As a matter of fact, The XXXX XXXX XXXX XXXX XXXX XXXX XXXX investigated by The Department of Justice XXXX XXXX XXXX XXXX XXXX XXXX XXXX the {$XXXX0} XXXX in federal funding it had received between XXXX and XXXX. In XXXX, the company agreed to pay {$XXXX} XXXX in a settlement with the government to resolve allegations of illegal recruiting, consumer fraud and other violations. That same year, dozens of attorneys general, including those in XXXX XXXX and XXXX, reached a {$XXXX} XXXX settlement with the company, which resulted in some loan forgiveness for thousands of former students in states across the country. On XX/XX/XXXX XXXX state XXXX XXXX announced today that XXXX known as XXXX of the nations largest student loan servicer, will provide relief totaling {$XXXX} XXXX to resolve allegations of widespread unfair and deceptive student loan servicing practices and abuses in originating predatory student loans. This settlement resolves claims that since XXXX, despite representing that it would help borrowers find the best repayment options for them, XXXX steered struggling student loan borrowers into costly long-term forbearances instead of counseling them about the benefits of more affordable income-driven repayment plans. Because of the numerous claims of fraud and misconduct perpetrated by these online for profit schools, such as The XXXX XXXX, I was able to file a XXXX XXXX claim with the Dept. of XXXX against The XXXX XXXX, and my Fed. loans of {$XXXX} were XXXX and my credit repaired. My XXXX XXXX XXXX was also part of the Sweet Vs. XXXX settlement for which I was a full class member. Again, XXXX was sued by XXXX state XXXXs regarding their predatory loans to attend these online for-profit schools and that XXXX XXXXt were a " preferred '' lending company in a " deal '' with these schools during the early XXXX 's. These private loans with a high risk of default were part of a package deal offered to " for profit online schools ''. But loans made to students in states outside of the agreement, or those who were not in default for 7 months or more during a " specific '' time frame, were excluded. I am sure this was a big win for XXXX XXXXut what a sham of a settlement deal for the rest of borrowers scammed into taking loans to at least XXXX for profit online schools. After the XXXX settlement, didn't XXXX  also get out of the XXXX student loan business due to scrutiny from lawmakers and borrower advocates? Didn't XXXX have to pay restitution to the XXXX student loan borrowers for not informing students of XXXX XXXX XXXX could have enrolled in, but instead steered toward forbearance? Furthermore, hasn't XXXX been sued at least a half dozen times for other predatory loan practices and illegal collection practices? I am also aware of a " pilot '' program by which XXXX  is sending out " applications '' to select students who XXXX have filed XXXX XXXX claims against their schools and were approved. This application is a sham. Why do we need to prove anything? XXXX knows who we are. Under the FTC " XXXX XXXX '' XXXX XXXXs liable for giving predatory loans in connection with online for-profit schools. XXXX is running out for XXXX to do right by students who were scammed into taking out private loans to attend online for profit colleges who have committed misconduct and misrepresented themselves to the public to entice students to enroll. XXXX XXXX XXXX has sent a letter to XXXX 's CEO asking to discharge these loans NOW! It's time XXXX do the right thing and discharge all these predatory private loans made to attend online for profit schools NOW! 

https : XXXX? XXXX https : XXXX? XXXX hXXXX XXXX XXXX XXXX XXXX XXXX

Company response to consumer: Closed with explanation