Consumer complaint received 2015-04-26 00:00:00
Product: Mortgage — FHA mortgage
Issue: Loan servicing, payments, escrow account — 
Company: U.S. BANCORP
State: FL

Complaint narrative:
It was determined in late XXXX, after U.S. Bank successfully foreclose my home via grounds of " vacated premises '' versus passed due payments that the terms of loan reflect that I had an ARM Loan vs the FHA loan I signed for in XXXX ( XXXX ). The motive that I perceive as to why the terms were changed, thus showing premeditation and malicious intent on the behalf of U.S. Bank, was due to the fact that U.S. Bank was in the process of being investigated by regulators, along with XXXX who originated this loan, for FHA fraud ( XXXX ). As a result, U.S. Bank need to hide this loan from regulators prompted them to convert my FHA loan into an ARM loan, knowing regulators would have discovered this loan and any potentially defects via their audit. Moreover, with the mutual relationship U.S. Bank has with XXXX XXXX via their desire for more market share of the servicing rights to the nation 's largest mortgage lender, U.S. Bank needed to ensure that their relationship with XXXX would not be diminished or compromised if regulators discovered this FHA loan and any potential flaws it contain that could ultimately lead them back to XXXX XXXX. If that would be the case, the consequence could lead XXXX to retaliate against U.S. Bank for " snitching '' on them by decreasing or eliminating U.S. Bank 's market share to the servicing rights of their loan portfolio ; as U.S. Bank is heavily dependent on this relationship with XXXX XXXX to affectively gain access to a potential future client base in states where they have no brick-and-mortar footprint to cross-sale their financial services-such as HELOC 's, credit cards, potential investment accounts, mortgage refinancing, etc.- without their lucrative servicing agreement with XXXX XXXX XXXX In this regard, losing XXXX XXXX as a client would drastically decrease U.S. Bank profitability and bottom line. As a result, this seems to be the motive as to why U.S. Bank converted my FHA loan to an ARM. 
With that being said, the reason behind why U.S. Bank hired XXXX to confiscate all of my belongings and change the locks to my residence was XXXX-fold : To prevent reentry and future access to my home in order to stage my home to further substantiate their claim that I was never leaving there as they reconstructed my living area to resemble the way it did prior to me regaining access to my residence in XXXX. And to diminish and/or eliminate any potential defense against mortgage fraud with the perceived notion that I would be left without a defense to refute any mortgage documentation presented by U.S. Bank as being authentic XXXX XXXX XXXX emptied out my home. As a result, U.S. Bank, via my initial complaint with them, took the liberty to either replace my mortgage loan documents or alter them with fraudulent ones of their own. Therefore, in order for them to carry out their plot of forcing me into foreclosure, U.S. Bank fraudulently increase my mortgage payments " on paper '' via the mortgage statements I receive from them by more than $ 200/mnth dating back as far as XXXX of XXXX. When I inquired about an urgent letter that I received from them in XXXX XXXX of an escrow shortage I was informed by U.S. Bank that the drastic increase in my monthly payment was a direct result of my property taxes going up ; by default created the escrow shortage instead of the fact that U.S. Bank had changed the terms of my loan to an Adjustable Rate Mortgage ( ARM ) loan. ( XXXX ) When I was unable to pay the increase monthly payment amount, as refinancing and loan modification were denied, U.S. Bank informed me in late XX/XX/XXXX/XX/XX/XXXX, the XXXX of XXXX occasions, that my home was sold at auction due to failure to pay property taxes ; by which they had law enforceme to serve me with a fraudulent eviction notice in XXXX of XXXX that stated I had 45 days to vacate the premises.

Company public response: Company chooses not to provide a public response
Company response to consumer: Closed with explanation