Consumer complaint received 2025-02-08 00:00:00
Product: Checking or savings account — Checking account
Issue: Closing an account — Funds not received from closed account
Company: PNC Bank N.A.
State: CA

Complaint narrative:
This will be the last report Im filling against the bank before taking my actions and I want it to be on record I have tried to resolved this with the bank so many times but they have deliberately failed to resolve this my account was closed and money in my account was wired out to an account in XXXX  without my authorization I have tried to contact the bank but the keep telling me different stories I have now decided to take actions and this time it wont be funny  I promise you my money will be refunded to me without a cent taken from it thats a promise Im going to the branch to get my money I dont believe in this XXXX  because the are automatically gone say XXXX  when I go to the branch and I wanna see who will say No they not giving my money because maybe PNC thinks Im here to play there is no Magic I must and will received my money they only way I promise on my life to let this money go is if Im dead I will get my money one way its a must I promise PNC that I have told em to stop responding because this wont stop me from getting my money I dont care yall wont take my money wire out of the account and telling me XXXX  yall gone know its not everybody yall do stupid XXXX  to have two bank accounts and I will attach bank statements on my first account closed by PNC on XXXX  and account number XXXX and $XXXX was wire out of my account without my authorization to an unknown account in XXXX  I will include the statement sent from the bank the money sent to this account without my authorization and I dont give PNC the right to send my funds to that account and I dont know why the will send $XXXX0 to an account I dont give them authorization the wire was done without my permission because the suspected fraudulent activities and the send all of my money to someone I dont recognize or authorized The second account account number XXXX I can see another wire was done out of this account to the same XXXX  account and this account has never done wire to a XXXX  account this account has never received any wire or sent out wire I dont understand why the will send all of my funds to an account I dont give them authorization and cant recognized this $XXXX was wire out of my account on XXXX  without my authorization I have paperwork from the bank saying it was sent to this account I dont authorize this wire out of my accounts and I wont stop going to the branch still my money can be traced track and refunded back to me I dont recognize or authorized the bank to wire my funds to this accounts I will be going back to the branch everyday and will have this figured out I wont let the bank do this wire money out my account because of suspicious and to an unknown account claiming the were retuning funds I have never received a wire of $XXXX the bank send my funds to someone I dont recognized and didnt authorized I do what ever it takes to have my hard earn savings back to me no matter what it takes me I will have my money I go to the branch everyday the bank should take accountability for wire out money out of my account without my authorization and needs to refunds have reported this to the court and the court declared the bank should refund every XXXX  taken out of my bank I have also sent this to The DA because like I said I didnt threaten the bank PNC customer service is the worst to deal with the are very bias and take decisions based on emotions my account placed on hold and when I call telling them I come to the branch if I dont get my money I got XXXXXXXX XXXX XXXX XXXX XXXX XXXX  and all the money in my account was wired out to an account in XXXX  because of an email I sent for this reasons the bank will truly understand why I send that email if my money is not refunded the keep saying no but I havent been pushed so hard and when I do my actions will be very unpleasant the case was dismissed and I was asked by the judge to come to the bank to get my funds released and the bank is telling me stories and think it will just end like that 
Again when I complained about the wire of XXXX  was done and placed on hold by PNc originally PNC refused claiming it was XXXX XXXX XXXX but when I called XXXX XXXX XXXX and had the proof the funds is with PNC bank the did the same thing wire the funds out of the account to a XXXX  account and what is crazy is the account the wire the money to is my saving account and has never received wire and asked the bank an account that has never received wire why was it wired to that account and out of the account because the have deleted the original account from the system when you call customer service the cant locate the account because its been deleted and you think this is a fair bank no its not I want everyone to see my experience and judge and lets come together to work to solve this if not this bank will continue doing this to so many vulnerable XXXX  men or women

Company response to consumer: Closed with explanation