Consumer complaint received 2025-08-21 00:00:00
Product: Debt collection — I do not know
Issue: Attempts to collect debt not owed — Debt was result of identity theft
Company: Resurgent Capital Services L.P.
State: IN

Complaint narrative:
I informed the collection agency that the account was fraudulent and that someone had unlawfully obtained my personal information to open this account. I also sent a copy of the email I received from XXXX XXXX XXXX about there data breach and the exposure of my personal information In XXXX XXXX XXXXXXXX XXXX XXXX XXXX. XXXX XXXX XXXX XXXX XXXX XXXX Docket No. XXXX To all living persons in the United  States whose XXXX XXXX were included in the XXXX & XXXX XXXX XXXX Incident and Account Owners or Line or End Users whose Data Elements were included in the XXXX & XXXX XXXX Data Incident that were announced on XX/XX/XXXX, and on XX/XX/XXXX, respectively you may be eligible to receive a Settlement Class Member Benefits from a class action Settlement. 



Name : XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXXXXXX You have been identified as a member of the : XXXX XXXX XXXX XXXX and XXXX XXXX XXXX XXXX Settlement Classes Why am I receiving this Email Notice? You may be a Settlement Class Member eligible to receive Settlement Class Member Benefits under this Settlement which involves XXXX XXXX XXXX and XXXX separate Data Incidents involving our Data Elements. On XX/XX/XXXX, XXXX XXXX XXXX announced that XXXX XXXX XXXX fields were contained in a data set released on the dark web ( XXXX XXXX XXXX  XXXX Data Incident ). Following XXXX XXXX XXXX announcement of the XXXX & XXXX XXXX XXXX Incident, lawsuits were filed against XXXX XXXX XXXX in state and federal courts across the country. The lawsuits were consolidated before Judge XXXX XXXX XXXX in the XXXX XXXX XXXX XXXX  in XX/XX/XXXX ( captioned In re XXXX XXXX XXXX XXXX. XXXX XXXXXXXX XXXX XXXXXXXX XXXX ). On XX/XX/XXXX, XXXX XXXX XXXX announced a second data incident where certain limited data had been illegally downloaded from an XXXX XXXX XXXX  workspace on a XXXX-party cloud platform hosted by XXXX, XXXX ( XXXX XXXX XXXX XXXX XXXX Incident ). Following XXXX XXXX XXXX announcement of the XXXX & XXXX XXXX Data Incident, lawsuits were filed against XXXX XXXX XXXX in state and federal courts across the country. The lawsuits were consolidated before Judge XXXX XXXX in the XXXX XXXX XXXX  ( captioned In re XXXX XXXX Breach Litigation ). The Parties in the lawsuits concerning both the XXXX XXXX  XXXX XXXX XXXX Incident and the XXXX XXXX XXXX XXXX Data Incident ( together, Actions ) agreed in XX/XX/XXXX to settle the Actions together in the XXXX XXXX of Texas before XXXX XXXX XXXX XXXX. On XX/XX/XXXX, the XXXX XXXX XXXX XXXX XXXX and XXXX XXXX XXXX XXXX Plaintiffs filed the XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, asserting claims that arose out of the Data Incidents. Without any admission of liability or wrongdoing, the Parties to the Action have agreed to enter a Settlement. 



Who is a XXXX XXXX XXXX? 

All living persons in the United States whose Data Elements ( which include some combination of names, addresses, telephone numbers, email addresses, dates of birth, account passcodes, billing account numbers, and Social Security numbers ) were included in the XXXX & XXXX XXXX XXXX Incident that was announced on XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX Settlement Class ) ; and XXXX XXXX XXXX XXXX Account XXXX or Line or End Users whose AT & T XXXX Data Elements ( telephone numbers of current and former XXXX XXXX XXXX customers, including, but not limited to, Account Owners or Line Users, as well as the telephone numbers with which those customers interacted, counts of those interactions, aggregate call durations for a day or month, and for a small subset of individuals, cell site identification numbers associated with the interactions ), were involved in the XXXX & XXXX XXXX Data Incident that was announced on XX/XX/XXXX ( AT & T XXXX Settlement Class ). You are a XXXX XXXX XXXX of both classes. 

What does the XXXX provide? XXXX XXXX XXXX has agreed to pay {>= $1,000,000} for the benefit of XXXX XXXX XXXX XXXX Settlement Class Members to settle the claims arising from the XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Settlement Fund ), and {>= $1,000,000} for the benefit of XXXX XXXX XXXX XXXX Settlement Class Members to settle the claims arising from the XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Settlement Fund ). 



Settlement Class Members will be eligible to receive : ( a ) Documented Loss Cash Payments ; or ( b ) Tiered Cash Payments. Please visit here for a full description of the XXXX XXXX XXXX Benefits available to you. 



How do I submit a Claim Form for a Settlement Class Member Benefit? You must submit a Claim Form, available here to be eligible to receive a benefit. Your completed Claim Form must be submitted online or mailed to the Settlement XXXX at XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX. XXXX XXXXXXXX XXXX XXXX XXXX  XXXX and postmarked, by XX/XX/XXXX. You will need the XXXX XXXX ID located at the top of this email to submit a Claim. 



TO RECEIVE AN ELECTRONIC OR ACH PAYMENT FOR YOUR VALID CLAIM, YOU MUST FILE A CLAIM FORM ONLINE AT XXXX  What are my other options? If you Do Nothing, you will be legally bound by the terms of the Settlement, and you will release your claims against the Defendant and all other Released Parties as defined in the Settlement Agreement. You may Opt-Out of the XXXX by XX/XX/XXXX, or file an Objection to the XXXX by XX/XX/XXXX. Please visit XXXX to view the Long Form Notice for more information on how to submit a request for exclusion or to object to the XXXX. 



Do I have a lawyer in this case? Yes, the XXXX appointed XXXX XXXX to represent you and other XXXX XXXX XXXX. You will not be charged directly for these lawyers ; instead, the attorneys fees and costs will be paid out of the XXXX Funds. XXXX XXXX will be seeking attorneys fees in the amount of one-third of the XXXX Funds, plus reimbursement of costs incurred in prosecuting and settling the Actions. If you want to be represented by your own lawyer, you XXXX hire XXXX at your own expense. 



The Courts Final Approval Hearing. The Court is scheduled to hold a Final Approval Hearing on XX/XX/XXXX, at XXXXXXXX XXXX XXXX  to consider whether to approve the Settlement, hear objections, determine if the Settlement is fair, and consider XXXX Counsels Application for Attorneys Fees, Costs, and Service Awards. XXXX XXXX will request XXXX Awards for the XXXX XXXX not to exceed {$1500.00} each. You and/or an attorney that you have hired to represent you at your own expense may appear at the hearing, but you dont have to attend. 



This Email Notice is only a summary. For more information or to change your address, visit XXXX  or call toll-free ( XXXX ) XXXX. 

PLEASE DO NOT CONTACT THE COURT, CLERK OF THE COURT OR CLASS COUNSEL FOR INFORMATION ABOUT THE CLASS ACTION SETTLEMENT Please monitor XXXX XXXX XXXX for updates or call ( XXXX ) XXXX. 



This email was sent to you because you are a XXXX XXXX XXXX XXXX Please do not reply to this email, it is sent from an unmonitored mailbox.

Company response to consumer: Closed with explanation