Consumer complaint received 2024-02-01 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Credit inquiries on your report that you don't recognize
Company: Experian Information Solutions Inc.
State: FL

Complaint narrative:
I am writing to express my deep concern and frustration regarding the numerous unsuccessful attempts to remove unknown inquiries from my credit report. Despite repeated efforts, the inquiries in question remain unidentified and unresolved, adversely affecting my creditworthiness. 

I have diligently followed the established procedures for disputing inaccurate information on my credit report, but regrettably, the issue persists. The unidentified inquiries are not only causing undue stress but also impeding my ability to secure favorable financial terms and opportunities. 

I initially discovered the unknown inquiries on my credit report and promptly filed a dispute with your bureau, providing all necessary supporting documentation. 

Following the submission of my dispute, I reached out to your customer service department to inquire about the status of the investigation. 

Despite assurances that the matter was under review, no resolution or clarification was provided regarding the nature and origin of the unidentified inquiries. 

I submitted a second dispute, reiterating the urgency of the matter and emphasizing the adverse impact on my financial standing. 

Having received no satisfactory response, I escalated the issue by contacting your bureau 's escalation department and seeking clarification on the steps being taken to resolve the matter. 

Despite these efforts, the unknown inquiries persist on my credit report, casting a shadow over my financial profile. I emphasize the urgency of this matter and the need for a prompt and thorough investigation to identify and rectify the inaccuracies in my credit history. 

I request that you : Conduct a comprehensive review of the unidentified inquiries on my credit report. 
Provide detailed information about the source and purpose of these inquiries. 
Take immediate action to remove any unauthorized or inaccurate entries from my credit report. 
Failure to address this matter promptly may compel me to escalate the complaint to regulatory authorities and seek legal advice to protect my consumer rights. I am asking for your assistance to remove these unknown inquiries in my credit file : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief