Consumer complaint received 2018-11-02 00:00:00
Product: Mortgage — Other type of mortgage
Issue: Struggling to pay mortgage — 
Company: RUSHMORE LOAN MANAGEMENT SERVICES LLC
State: FL

Complaint narrative:
XX/XX/XXXX Rushmore Loan Management ( servicer for XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX CA XXXX Loan # XXXX ( XXXX ) XXXX Urgent complaint against XXXX XXXX, XXXX XXXX XXXX XXXX and Rushmore loan management svc. 
This letter is a dispute concerning all amounts charged by the Mortgage Company they do not correspond with a true amount and are inflated, you have charges that are illegal, unfounded, unverified and abusive beyond the normal status On XX/XX/XXXX XXXX XXXX XXXX filed a motion with the United States Bankruptcy Court XXXX XXXX of Florida XXXX XXXX XXXX case # XXXX XXXX XXXX XXXX the full approximate payment of arrearages was {$93000.00} due and owing in regards to the loan. The arrearage is what was due and owing at the time of the filing, according to XXXX. So XXXX filed a claim for that amount they are bound to that amount according to the motion they filed. 
Then We have the attorneys for XXXX XXXX saying that XXXX is owed, Then we also have Rushmore Loan management sending statements giving a different amounts. We have 3 organizations involved for one loan and none of them have an accurate amount of the true financial accurate balance, this is a factual financial controversy that shows the fluctuation of fraudulent amounts hindering and affecting the entirety and origin and continuance of the loan. XXXX added attorney fees, Rushmore added Attorney Fees, XXXX XXXX added attorney fees all at the expense of trying to hinder, abuse and discriminate the true status of the loan, infringements founded on inaccurate grounds and untrusting fees because of predatory actions conducted by these servicers, I Am requesting a Federal Government investigation and appropriate Authorities concerning this kind of injustice and ongoing corruption that can disqualify this status of greed and actions conducted by this institution and their assignees. 
XXXX XXXX said it was " very sorry '' for a computer glitch that caused hundreds of people to have their homes foreclosed on. The Fed has said it won't lift the asset cap until it's satisfied XXXX XXXX has cleaned up its act. XXXX XXXX remains in legal hot water beyond the Federal Reserve. Federal government agencies, including the Justice Department, SEC and Labor Department, and state attorneys general have launched inquiries into XXXX XXXX 's sales tactics, according to recent SEC filings that described the probes as at " varying stages. '' Not surprisingly, the Federal Reserve has yet to remove the bruising penalties it imposed on XXXX XXXX in XXXX for " widespread consumer abuses. '' The unprecedented sanctions handcuff XXXX XXXX by preventing the bank from growing. XXXX XXXX discovered that some workers altered documents about business customers a finding that reportedly sparked a Justice Department investigation. ( The department declined to comment. ) XXXX XXXX bank remains in turmoil from the fake-account controversy and other scandals keep emerging. It paints the picture of a bank that has repeatedly abused its customers. 
XXXX XXXX has admitted to charging customers for mortgage fees they didn't deserve and forcing them into force over inflated amounts. Some people even had their homes repossessed as a result. I further certify that I refute, rebuke, contest, deject and submit my objection of all amounts charged against me from XXXX XXXX, XXXX XXXX XXXX and Rushmore loan management and all those involved in these constant corruptive fraudulent acts of violations and consumer abuse. 
XXXX XXXX - The laws concerning the securitization of notes is quite clear ; if you want to take a negotiable instrument like a loan note and convert it to something that can be traded on wall street such as a stock or a bond, which are " security '' instruments, you can do so, but then you can never change it back to a loan note or " negotiable instrument ''. Once these pools of notes are converted to stock they are supposed to be put into the loan pool, and they have 90 days from the closing of the pool to do so. However, none of this hardly ever occurs as in fact, the notes are destroyed and lost so that no one ever finds out the truth about the notes having been converted to a security instrument, because if a security instrument were to materialize concerning your home and they also have in their possession a loan note, that is admission of fraud on their part. They crooks also try to concoct missing assignments of these loan notes years after the closing dates on the pools, another XXXX fraud that constitutes a 10 % fine of the total value of the pools. This should be in the tens to the hundreds of millions of dollars per violation. XXXX XXXX XXXX to Tell Borrowers Whether They Are Among Those Wrongfully Foreclosed On XXXX XXXX Admits In SEC Filing That It Wrongfully Foreclosed On Peoples Homes Violations of FDIC, CFPB, OCC and other aff DTPA-Deceptive Trade Practices Act violations - the banks and mortgage servicers are violating the DTPA. 
FDCPA Fair Debt Collection Practices Act violations - the banks and mortgage servicers are simply ignoring FDCPA notices. 
TILA Truth In Lending Act violations - the banks and mortgage servicers are simply ignoring TILA notices. 
RESPA Real Estate Settlement Procedures Act violations the banks and mortgage servicers are simply ignoring RESPA notices. 
Insurance Fraud companies that have no ownership rights to the notes are forcing insurance while naming themselves as the mortgagee. 
Falsifying Notary Signatures - aka Robo signing - This practice has become well known throughout the country. A document with an authentic signature is photoshopped and copied onto other illegally created documents to make it appear legal. In other cases companies interested in stealing someones home just have someone else sign the documents in the name of a real signatory. In many cases the signature is simply an odd squiggle mark that is indecipherable as to what name is being written. Usually the notary stamp and signatory are on a separate piece of paper than what is purported to be notarized. Again illegal in all states.

Robo Signing Trustees - A trustee is supposed to be in charge of your loan note and / or trust that the note is in, however, they oftentimes just signed everything in sight with no thought given to what they were signing and in many cases simply neglected to sign XXXX XXXX also Forged my signature XXXX XXXX XXXX, and XXXX XXXX Signature XXXX XXXX and XXXX signature on the HUD 1 Closing Statement. 




Sincerely : XXXX XXXX XXXX and Witnesses

Company response to consumer: Closed with explanation