Consumer complaint received 2025-03-28 00:00:00
Product: Credit card — General-purpose credit card or charge card
Issue: Closing your account — Company closed your account
Company: JPMORGAN CHASE & CO.
State: PA

Complaint narrative:
To whom it may concern I just received a letter that states because of my conduct to the employer that is a lie how can it be cause of my conduct I hav e recorded conversations member or friend that they are trying to tell me when I asked wheee are my purchases that where is my receipt? Where is the item the item I bought is the interest on what ever amount that I wanted to give them and like always comes back as a return the first time and the second attempt it goes through let me tell ya this sounds personal. Sent them a letter they lowered my credit that its there fault my credit dropped in the first place then after that paid them XXXX plus XXXX they lowers my limit is that cause of conduct thats a lie then now there are gon na spank me next what is very unprofessional so after they lowers my limit then the closed my account which then lowers my credit score again so you cant have yjur cake and eat it to cause there is no way someone gives you XXXX in one month and then you lower there limit then you close there account this is a deliberate attack this is personal I dont know why but Im sorry when over and over I asked what I purchased and when it goes through the second time everytime for yours its seems like its always in there favor no that is XXXX do not let them even try this this should be on the news to be honest this is why they did this they did this cause god knows how many other people this happens to they dont wan na fix this problem cause they benefit from not us this right here should violate a lot of laws Im sure of it why I would love to here why so they lowers my limit cause I paid them more then the limit it self and the account was under XXXX then they close it cause of my conduct no see thats a lie then why didnt they close in the first place instead of lowering I tell ya why none of this passes the smell test but when yiur right you have might I cant believe the unprofessionalism why didnt they call me when for XXXX years the first attempt on auto pay or when ever I started auto pay the first attempt would come back as a return and then the second attempt would always go through no no no they have data that shows I have via emails that I have not took advantage of my perks cause I dont use them but yet its on my account over and over again but they dont have something that sees the same charge for three times a month sometimes and then they dont have a system that shows every attempt on the first is returnable and marked Asa purchase and what did I purchase interest that they had to give back but believe they didnt fully give air all back they dont wan na fix this problem I blew the whistle on this and thats why they closed my account there story dont fit dont pass the smell test cause then thats what should of happened they knew what they where doing. But the mistake was they lowered my credit limit the. Closed it it was deliberately there was a personal or an agenda they at this point to me to be honest wouldnt want to be associated with this kind of company and my conduct was let me tell ya when they tell ya a return payment is a purchase when and it went through everytime on second attempt they made a mistake there cause the first attempt should of never been on bill but you know what that just me it the attempt went through then why even bother Putting it on bill I tell you why they had to return interest money on some this is why this is wrong sooner or later when your right you have might

Company response to consumer: Closed with monetary relief