Consumer complaint received 2025-07-17 00:00:00
Product: Vehicle loan or lease — Loan
Issue: Managing the loan or lease — Problem with the interest rate
Company: American Credit Acceptance, LLC
State: CA

Complaint narrative:
I got a car from XXXX  car sales of XXXX on XX/XX/year> and its been so far nothing but a lemon, areas of the vehicle need to be painted looks like sanding prep marks through out the outside of the vehicle, dealer only gave me one key there should be 2. Having to replace control arms and shocks for the vehicle and its only been a few month but my complaint after research is the interest rate of the loan my credit scores XXXX which isnt horrible but not good the loan comes out to {$19000.00} and after the cost of the credit rate its saying in the contract that its going to be an additional {$18000.00} which is a interest rate of 24.99 % so total for loan after its all said and done comes out to {$38000.00} thats absurd, the highest on average for an individual with a credit score of XXXX at most for the interest rate was 18.99 % so Im not to sure where there math is coming into play 24.99 % is amongst the most expensive interest rates a car loan can get and thats on a loan for a new vehicle this was used again has body work that has apparently been sanded not painted, shock and control arms issues, have already needed a new battery, and has XXXX miles, Ive spoke to a few law firms that specialize in this stuff and they said that I should file a complaint with you, and the superior courts, so as requested itll be submitted to courts because {$20000.00} for a vehicle that needs painted and stuff repaired is insane and unheard of, yes normal wear and tear but I shouldnt be having to already replace such parts if it was adequately inspected by XXXX! Again interest rate is to high considering my credits XXXX I put down {$1800.00} my monthly car is also {$510.00} a month which is also fairly high so as XXXX sure with recent similar issues customers have reported similar auto fraud for same issues, so XXXX the interest rate in my opinion and according to the playing factors regarding the down payment, it being a used car vs a new vehicle, my XXXX XXXX being decent according to the book for California it says my interest rate should be for someone with horrible credit, poor low down payment and the vehicles factors with it being brand new vs used should be a lot lower then this contract states. Please consider all factors and considerations and understand that this type of contract fraud is wrong and sickening as how fraudulent there lemon they sold me, and I referred XXXX additional referrals who got a vehicle is a disgrace and business should not be done that way! XXXX  car sales XXXX is the Car lot address XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX ) State issued Is CA DL! THANKS FOR ALL YOURE INCREDIBLE TEAM DOES DAILY CFPB, Sincerely Mr XXXX XXXX XXXX!

Company response to consumer: Closed with explanation