Consumer complaint received 2024-06-14 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: FL

Complaint narrative:
On XX/XX/XXXX item was disputed, and the item was updated on Experian and still incorrect. XX/XX/XXXX item was dispute item was updated again and incorrect again. 
XX/XX/XXXX item was reinvestigated, and it was verified and updated on Experian. 
XX/XX/XXXX item was reinvestigated and verified and updated with an increase in a charge off balance. My rights continued to be violated as this item continues to not be investigated properly and removed from my credit account. 
XXXX. All three-credit bureau have different charge off dates XXXX. Different payment history as the payment history continues to be updated every month as charge off extending the statute of limitations of credit age which is illegal. 
XXXX. XXXX has verified and updated my charge off as {$0.00} however, Experian and XXXX have not and continue to update total balance higher and higher. 
How can that be if this item is being verified as being accurate. The item can only be accurate if it is reporting correctly on all three credit reports instead it is only correct on XXXX. 15 USC 1681e ( b ) Compliance and procedures ( b ) ACCURACY OF REPORT Whenever a consumer reporting agency prepares a consumer report it shall follow reasonable procedures to assure maximum possible of the information concerning the individual to whom the report relates. Otherwise, anyone paying for your reporting services could fax, mail, or email in a fraudulent account. I demand to see verifiable proof ( i.e. : an original consumer contract with my signature on it ) that you have on file for the account listed below. Or a Certification from the creditor that certified the accuracy and completeness of the information/ account, and I never provided any proof but told the account was verified, HOW? Your failure to positively verify these accounts has hurt my ability to obtain credit. Under the FCRA, unverifiable accounts must be DELETED and if you are unable to provide me a copy of verifiable proof, you must DELETE the account listed below. Credit company was provided letter in dispute that can back verified which listed the following : " You ( Experian ) are furnishing inaccurate and incorrect information to the consumer reporting agencies. The reporting of such inaccurate information has caused severe damage to my character, my reputation, my general mode of living and my ability to obtain credit for personal and household uses. 

You and your inaccurate reporting have damaged my livelihood. 

15 U.S. Code 1681s2 - Responsibilities of furnishers of information to consumer reporting agencies ( a ) DUTY OF FURNISHERS OF INFORMATION TO PROVIDE ACCURATE INFORMATION ( 1 ) PROHIBITION ( A ) Reporting information with actual knowledge of errors A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. 

( B ) Reporting information after notice and confirmation of errors A person shall not furnish information relating to a consumer to any consumer reporting agency if ( i ) the person has been notified by the consumer, at the address specified by the person for such notices, that specific information is inaccurate; and ( ii ) the information is, in fact, inaccurate. 


Duty : a moral or legal obligation ; a responsibility Accurate : correct in all details ; exact Prohibition : a law or regulation forbidding something As defined by the IRS Even if you dont receive a Form 1099-C you must report canceled debt as gross income on your tax return. 

The IRS Clearly defines a charge off as Gross or Ordinary income, INCOME DOES NOT GET REPORTED ON THE CONSUMER REPORT which in fact makes your reporting of the account inaccurate. 

By Definition, The IRS Clearly says a Cancelled or Charge off is income. The reporting of this income as a debt is inaccurate. 

15 USC 1681 s-2 Says you ( company name ) are a furnisher of information to a consumer reporting agency. 

YOU ARE PROHIBITED BY LAW to furnish inaccurate information. I demand you to Cease and Desist the reporting of incorrect/ inaccurate information. 

15USC 1681 s-2 ( a ) ( 1 ) ( A ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate You are hereby put on NOTICE that you are furnishing incorrect inaccurate information. 

Furthermore, by law the lender of a charge off account must file Form 1099-C and send you a copy if the amount if debt canceled is {$600.00} or more and the lender is a financial institution, credit union , federal government agency, or other applicable entity as discussed earlier in XXXX XXXX. 

15 U.S. Code 1681s2 ( a ) DUTY OF FURNISHERS OF INFORMATION TO PROVIDE ACCURATE INFORMATION ( 1 ) PROHIBITION ( B ) Reporting information after notice and confirmation of errors A person shall not furnish information relating to a consumer to any consumer reporting agency if ( i ) the person has been notified by the consumer, at the address specified by the person for such notices, that specific information is inaccurate ; and ( ii ) the information is, in fact, inaccurate. 

In conclusion, I have shown you and you have been put on notice that you are reporting inaccurate information. The information is, in fact, inaccurate. 

The continued reporting of this inaccurate information is a clear violation of the Law 15 USC 1681 s-2 of your responsibilities as a furnisher of information. 
You have caused me and my family severe harm due to your negligence and inaccurate reporting. This is a final opportunity to Cure and DELETE This Erroneous, inaccurate account from my Consumer report. '' I still was never provided any proof and my charge off account that legally is considered an income and not a debt is still being updated with a higher balance. Please help me as this is very frustrating when the law clearly states XXXX thing the credit bureau 's continue to do otherwise either by being lazy and lack of effort or not properly investigating information accurately as they agree they would. This continues to cause harm to my family ; I am currently struggling to get credit for certain things as a direct result of this incorrect and continuous inaccurate reporting. It is absurd that I have to file a complaint in order to make sure false information is not being placed on my credit report. XXXX credit company is reporting correctly meanwhile the others refused to do their due diligence.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation