Consumer complaint received 2024-06-21 00:00:00
Product: Debt collection — Other debt
Issue: Attempts to collect debt not owed — Debt was result of identity theft
Company: TRANSWORLD SYSTEMS INC
State: IL

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX, IL XXXX XX/XX/XXXX Transworld Systems Inc . 
XXXX XXXX XXXXXXXX XXXX XXXXXXXX XXXX XXXX, PA XXXX RE : Unauthorized Debt and Impact on Credit Score Dear Transworld Systems Inc., I am writing to formally address and escalate my serious concerns regarding the unauthorized debt attributed to me by your company, which has severely impacted my credit score and financial standing. Your letter dated XX/XX/XXXX, references this debt as originating from XXXX XXXX, with your account number XXXX and the creditors account number XXXX. 

XXXX. Unauthorized Debt and Credit Impact : The debt of {$610.00} reported by XXXX XXXX and handled by Transworld Systems Inc. is fraudulent and not associated with me. This incorrect information has resulted in an unjustified and significant decrease in my credit score, causing financial hardship and damaging my creditworthiness. 
XXXX. Failure to Properly Investigate : Despite your acknowledgement of my fraud allegation and the initiation of an investigation, the erroneous debt continues to affect my credit report. This lack of prompt and thorough investigation constitutes a violation of my rights under the Fair Credit Reporting Act ( FCRA ) and other consumer protection laws. 
XXXX. Demand for Immediate Action and Compensation : Given the violations and the substantial harm caused, I demand the following : Immediate Removal : Remove the erroneous account from all consumer reporting agencies ( XXXX, XXXX, XXXX ) and cease all collection activities related to this fraudulent debt. 
Detailed Report of Investigation : Provide a comprehensive report of your investigation, including the evidence reviewed and the conclusions drawn. 
Compensation for Damages : I demand compensation for the financial and emotional distress caused by your companys actions. Based on the Fair Credit Reporting Act ( FCRA ) and the Fair Debt Collection Practices Act ( FDCPA ), I am entitled to statutory damages. I request compensation of {$5000.00} to cover the damage to my credit score, financial inconvenience, and potential loss of opportunities. 

Calculation of Damages : Impact on Credit Score : The fraudulent inquiry and reporting have resulted in a credit score decrease of XXXX points, which translates to higher interest rates and potential credit denials. This financial damage is estimated at {$2500.00}. 
Emotional Distress and Financial Inconvenience : The ongoing stress and inconvenience caused by handling this fraudulent debt justify additional compensation of {$2500.00}. 

Total Compensation Requested : {$5000.00} XXXX. Legal Recourse : If this matter is not resolved promptly and satisfactorily, I will have no choice but to pursue further legal action. This includes filing complaints with the Consumer Financial Protection Bureau ( CFPB ), the Federal Trade Commission ( FTC ), and considering additional damages through legal proceedings. 

I kindly request that Transworld Systems Inc. acknowledges receipt of this letter and provides a written response within 15 business days, detailing the actions taken to address my concerns and comply with my demands. Additionally, any compensation or further correspondence should be sent to my address listed above. Please ensure that the compensation amount is received within 15 business days. 

Thank you for your prompt attention to this matter. I look forward to a swift and satisfactory resolution. 

Sincerely, XXXX XXXX

Company response to consumer: Closed with explanation