Consumer complaint received 2017-02-23 00:00:00
Product: Student loan — Federal student loan servicing
Issue: Can't repay my loan — Can't get flexible payment options
Company: Navient Solutions, LLC.
State: AZ

Complaint narrative:
XXXX was deceptive from the start. During enrollment the adviser showed me a chart and referenced I could be making upwards and surpass XXXX a year. knowing what I know now.. those were all in valid stats. Also I wanted to stop attending during one of my quarters, but before I did one of the advisers said I would still be responsible for the loan to cover that quarter. Thus left me no choice but to stay enrolled since I am paying anyways.. During enrollment the infamous punch line " we are nationally accredited '' which means nothing. Sounds good for a sales gimmick. But if you are not familiar with accreditation policies you get sold on it. They do not go in to detail what nationally accredited means. Piracy was an issue, the instructor was giving out copies of XXXX, XXXX, XXXX and XXXX. It was passed around from student to student from the instructor. The instructors were far from teaching material, and could not give answers outside of the XXXX text book. Towards the end and near completion for my degree that I was tied and bounded to, due to too loans that were already taken out. They found me a job working for XXXX bucks an hour as a drafter.. I was already making XXXX with overtime at my previous job at the time..Why would I accept that offer. XXXX plus in debt was not worth a XXXX hour job. Minimum wage was over XXXX dollars at the time and that 's what my investment of time money and hard work got me. A shameful XXXX dollar hour job. I basically stay with the company I was with and moved up the ranks by experience and hard work. XXXX had absolutely nothing to do with my advancement in my career. I am a XXXX. This has absolutely nothing to do with drafting or design. In which I got my degree in. This Company would stop at nothing to put families, individuals and alter the life of many who had sought out for further education. They were in business for profit, and profit only. So many lives have been ruined because of the amount of debts. That nice car, that new house the life that is portrayed from the commercials is so far fetched. My credit will never be good, I have n't got a new car or purchased a home. But that very first consultation they promise you a better life a more lavish life for you and your family. Their practices could not have been more deceitful and illegitimate. Like every student from XXXX, Enrolling there has been my biggest mistake and regret. My life would have been a lot better had I not even attempted to further my education. Because I stayed with the same company I had been working with anyways because that degree did not help me in any way but did more harm then anything. These student loans that are attached to you the rest of your life will damage you in so many ways. Such as socially, depressed because you feel stuck, ruined credit almost forever, love life, career wise. I feel if I even mention I am an alumni off XXXX my image will be tarnished. There is no credibility behind this Bogus scheme of a school. Also preying on kids who are fresh out of highschool, inexperience and have not a clue about loans and barely over the consenting age and at the same time the enrollment adviser is promising you a lavish life of XXXX to XXXX plus a year why would n't you be sold. Only to later find out all this was a scheme and to get you sucked in on one loan..Once they have you invested on the very first loan. It 's to late to turn back. Other wise your paying money on a loan that you got absolutely nothing from. 

Sincerely -Victim of XXXX

Company response to consumer: Closed with explanation