Consumer complaint received 2025-04-09 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: AL

Complaint narrative:
Re : Dispute of Inaccurate and Unverifiable Information on Credit Report To Whom It May Concern, You are reporting inaccurate and/or incomplete information concerning me on my credit report. Your failure to ensure the accuracy of this data has caused me financial harm, emotional distress, and lost opportunities. 
The alleged Address Records, Name Records, and Public Record you are reporting are not only inaccurate and incomplete it is completely unverifiable by you, as demonstrated below : Address Records : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX I contacted the Court of Record you claim to have sourced this information from. They confirmed in writing that they neither report nor verify court records with Experian or any third-party credit bureau XXXX ( See attached letter. ) I also contacted XXXX, and after reviewing their files and my inquiry, they acknowledged errors in their reporting. They responded with a formal letter deleting any and all XXXX XXXX notations from my file. ( See attached letter. ) Therefore, your claim of having verified this information is entirely false and indefensible. You could not have verified what does not exist in either system. I am demanding that you immediately delete the alleged XXXX XXXX from my file and provide me with an updated consumer report reflecting this correction. 
Additionally, I demand a detailed explanation of your verification process, including but not limited to : The name and address of each source you contacted, The date and method of contact, The specific information obtained, And proof of the accuracy and completeness of that information. 
Your failure to maintain reasonable procedures to ensure the maximum possible accuracy of the information you report is a clear violation of the Fair Credit Reporting Act ( FCRA ). If this matter is not resolved immediately, I will have no choice but to escalate with formal complaints to the Consumer Financial Protection Bureau ( CFPB ), the Federal Trade Commission ( FTC ) and pursue all available legal remedies. 
This is your opportunity to fix this. You have 4 days from the date of this letter to comply and provide me with confirmation of deletion and an updated credit report. 
Sincerely, XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation