Consumer complaint received 2025-02-03 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: Experian Information Solutions Inc.
State: FL

Complaint narrative:
This is a formal dispute of two inaccurate and unverified accounts appearing on my credit report. Under my rights granted by the Fair Credit Reporting Act ( FCRA ) 15 U.S.C 1681 and the Fair Debt Collection Practices Act ( FDCPA ) 15 U.S.C 1692, I demand an immediate and thorough investigation into these accounts. If these accounts can not be fully verified with documented proof, they must be deleted immediately from my report per FCRA 611 ( a ) ( 5 ) ( A ). 

Identity Theft Victim Alert I am a confirmed victim of identity theft, as evidenced by the identity theft report. According to the fraud alert placed on my account dated XXXX XXXX, XXXX I have notified you that my identity may have been used without my consent. Under **FCRA 605B ( 15 U.S.C. 1681c-2 ) ** I demand the immediate blocking of any information resulting from this identity theft. Attached to this letter is my identity theft report and affidavit for your records. 


This letter references specific statutes that you must adhere to when addressing my disputes. Failure to comply will result in the reporting of these violations to the Consumer Financial Protection Bureau ( CFPB ), the Federal Trade Commission ( FTC ), and my states Attorney Generals office. I am fully prepared to take legal action if necessary to ensure my consumer rights are upheld. I am formally disputing the following account : XXXX. XXXX XXXX XXXX Account Status : Open Collection Balance : {$180.00} Opened : XX/XX/XXXX Original Creditor : Not Listed Dispute Reason : This account lacks proper documentation and fails verification requirements under FCRA 609 ( a ) ( 1 ) ( A ). XXXX XXXX XXXX has not provided a valid debt validation notice under FD

CPA 809 ( b ). Reporting unverifiable information is a violation of FCRA 605 and must result in deletion. Legal Violations & Basis for Deletion 1. Violation of FCRA 609 Failure to Provide
Proper Validation Under FCRA 609 ( a ) ( 1 ) ( A ), I have the legal right to request complete validation of this account. As per the law, validation must include : A signed agreement proving I authorized this debt. 
A full account history detailing how this balance was calculated. 
Proof that XXXX XXXX XXXX has legal authority to collect this debt. 
Since no original creditor details are provided, and no verification has been sent, this account must be deleted immediately per FCRA 611 ( a ) ( 5 ) ( A ).

2. Violation of FDCPA 809 Unverified & Potentially Inaccurate Collection Account Under FDCPA 809 ( b ), I have the right to dispute any collection account that lacks proper documentation. If XXXX XXXX XXXX can not provide verifiable proof that this debt belongs to me and that they have the right to collect it, they must cease reporting it to XXXX immediately per FDCPA 807 ( 8 ). 
3. Violation of FCRA 605 Inaccurate & Incomplete Reporting No original creditor is listed, making this account unverifiable.

The remarks are duplicated ( " Placed for Collection '' twice ), demonstrating reporting errors.

The account status is open, yet it is a collection account, which is inconsistent. 
These inaccuracies violate FCRA 605 and justify immediate deletion.

Under FCRA 611, if these inquiries can not be verified, they must be removed immediately.

Reference to CFPB Enforcement Against XXXX As you are aware, on XX/XX/XXXX, the Consumer Financial Protection Bureau ( CFPB ) ordered XXXX to pay {$15.00} XXXX for improper investigations of credit disputes. The CFPB found that XXXX : Failed to thoroughly investigate consumer disputes. 
Ignored supporting evidence provided by consumers. 
Sent conflicting and misleading results to consumers. 
Given this ruling, I demand that EXPERIAN properly investigate this dispute and comply with all FCRA and FDCPA laws. Any failure to thoroughly investigate and properly remove unverified information will result in my immediate escalation of this matter to the CFPB, FTC, and my legal counsel. 

Demands Under the Law 1. **Section 605B ( 15 U.S.C. 1681c-2 ) ** Block of Information Resulting from Identity Theft : In accordance with Section 605B of the FCRA ( 15 U.S.C. 1681c-2 ), I am formally demanding the immediate blocking of the aforementioned accounts as it is a direct result of identity theft. Enclosed is a copy of the identity theft report filed. You are REQUIRED BY LAW to block this information within FOUR ( 4 ) BUSINESS DAYS of receiving this request. Failure to comply will leave me no choice but to take further action against your agency, including filing complaints with the Consumer Financial Protection Bureau ( CFPB ), the Federal Trade Commission ( FTC ), and my states Attorney General. 

2. **FCRA Section 604, 15 U.S.C. 1681b** Permissible Purposes for Furnishing Consumer Reports The fraudulent and unverified nature of the account in question highlights a blatant violation of permissible purposes for furnishing consumer reports. I demand that you REMOVE this information immediately to rectify this significant legal infringement. 

3. **Gramm-Leach-Bliley Act ( GLBA ) - Protection of Personal Financial Information** The protection of my personal financial information is paramount. Your failure to uphold the tenets of the Gramm-Leach-Bliley Act in safeguarding my sensitive data is unacceptable. I insist that you take IMMEDIATE action to ensure my information is not compromised further. 







Consequences of Non-Compliance Please be advised that failure to address these disputes will result in further actions, including notifying the Consumer Financial Protection Bureau ( CFPB ) and pursuing legal actions under **FCRA 616** and **617**.

**Pursuant to 15 U.S.C. 6802, I was never informed that the accounts in question would be reported to your bureau, nor was I given the legally required opportunity to opt out. This constitutes a clear violation of federal law. Additionally, under 18 U.S.C. 1028A, the unauthorized use and dissemination of my personal information without lawful authority constitutes identity theft and fraud. Your actions, or the actions of those reporting to you, are in direct violation of these statutes. If the negative items on my credit report are not removed immediately, I will not hesitate to pursue all available legal remedies seeking damages in federal court. Failure to take this matter seriously, as your noncompliance may result in significant legal and financial consequences.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation