Consumer complaint received 2025-05-19 00:00:00
Product: Vehicle loan or lease — Loan
Issue: Problems at the end of the loan or lease — Unable to receive car title or other problem after the loan is paid off
Company: Bridgecrest Acceptance Corporation
State: IL

Complaint narrative:
I am writing to file a formal complaint against Bridge Crest Acceptance Corp. regarding an ongoing issue with a contractual agreement that began on XX/XX/XXXX. As part of the agreement, I sent multiple correspondences to the company, including an Administration Process sent on XX/XX/XXXX. Another letter will be sent out soon to address the finalization of the administration process the contracting parties failed to adhere/acknowledge to. The purpose of these communications was to request clarification regarding the status of the account held with the company and to ensure that the company fulfilled its legal obligations by filing the necessary tax forms pursuant to IRS Publication 1212 and Internal Revenue Code ( IRC ) Section 6050P, which govern tax reporting for canceled debts. Despite my numerous attempts to address this matter in good faith, Bridge Crest Acceptance Corp. has failed to respond and has neglected to file the required tax documents. As a result of their failure to act, I have been forced to take protective steps, which include : ~ Filing an Identity Theft Report with the Federal Trade Commission ( FTC ) under the Identity Theft and Assumption Deterrence Act ( 18 U.S.C. 1028 ). ~ Filing a Local Police Report. ~ Submitting an IRS Tax Identity Theft Form. ~ Filing a UCC-1 Financing Statement on the vehicle associated with the contract, ensuring that Bridge Crest Acceptance Corp. no longer holds any legal claim or binding interest on the vehicle under Article 9 of the Uniform Commercial Code ( UCC ). These actions were all done in good faith, as I have made every reasonable attempt to resolve this matter through communication and by providing the company with ample opportunity to fulfill their obligations. The failure of Bridge Crest Acceptance Corp. to uphold its legal responsibilities regarding the tax filings and the contract has left me no choice but to take these actions to protect myself from potential legal and financial consequences. Additionally, this failure may constitute violations of Fair Debt Collection Practices Act ( FDCPA ) ( 15 U.S.C. 1692 et seq. ), Fair Credit Reporting Act ( FCRA ) ( 15 U.S.C. 1681 et seq. ), and other consumer protection laws that govern the treatment of consumers in credit and debt situations. The contract that was signed between the parties XXXX, Bridge Crest, and XXXX XXXX was an unenforced bilateral contract with no legal standing or obligation for XXXX XXXX. 

No Wet-Ink Signature All signatures were completed via XXXX, and they admit this is a copy view of the Authoritative Copy held by the designated custodian. 
That means : I never physically signed the contract, and they can not prove original, lawful consent. 
Under XXXX and contract law, no wet-ink signature = no valid bilateral agreement. 

Where is the original wet-ink signature proving mutual assent and full disclosure? An electronic copy is not a binding security instrument under UCC 3-501 ( b ) ( 2 ). 

No Clear Record of Where the Money Came From It appears I signed a document that THEY ( XXXX & Bridge Crest ) used to create value by securitizing it ( a negotiable instrument under UCC 3-104 ). 
If no actual cash was loaned, and they monetized my signature, then I created the value, not them. 

Please provide a certified accounting showing where the funds originated from to purchase the vehicle. If the funds were created using my signature, then I am the creditor. 

It's to my comprehension and discretion that Bridge Crest Corp. aswelXXXX as XXXX XXXX willfully and knowingly violated the following : Fraud / Misrepresentation Failure to respond to lawful UCC 9-210 demand Breach of contract / lack of consideration Violations of the Truth in Lending Act ( TILA ) Fair Credit Reporting Act ( FCRA ) violations False Claims ( 31 U.S.C. 3729 ) Tax reporting manipulation ( Publication 1212 ) Trust Fraud ( Trustee Malfeasance ) emotional damages : Negligent infliction of emotional distress Defamation ( false tradelines were reported ) Negligent infliction of mental duress Final Attempt! : This letter and any associated communications may be used in the legal process if necessary. However, I am still open to resolving this matter in a fair, lawful, and respectful manner. If Bridge Crest Acceptance Corp. chooses to act in accordance with the law and resolve this issue promptly, I am willing to forgive any prior transgressions made in good faith. However, if the company continues to ignore its responsibilities and disregard the lawful process of business conduct, I will be forced to involve all regulated intermediaries and legal channels to rectify this matter. I respectfully request that Bridge Crest Acceptance Corp. contact me immediately to rectify this issue and ensure full compliance with all contractual and tax reporting requirements. Enclosed in the attachments are all the documents I filed with the required parties that be.

Company response to consumer: Closed with explanation