Consumer complaint received 2025-07-29 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: TX

Complaint narrative:
I am submitting this complaint to the Consumer Financial Protection Bureau ( CFPB ) because multiple inaccurate and unverifiable addresses, accounts, and inquiries are being reported on my credit profile by the credit bureaus. These errors are seriously harming my creditworthiness and preventing me from obtaining basic financial services. I have previously disputed these items with the credit reporting agencies, but they have failed to properly investigate or correct the inaccurate data. I am requesting CFPBs intervention to ensure a proper reinvestigation, verification, and deletion of these items if the data furnishers can not prove their accuracy with original source documentation. 
XXXX XXXX XXXX XXXX XXXX, TX XXXX Address Issue : This address is not mine and is being inaccurately reported on my credit file Law : FCRA 1681e ( b ) and 1681i require credit bureaus to ensure accuracy and conduct prompt reinvestigation of any disputed data Story : I have never lived at this address nor had any financial association tied to it, this information is incorrect and creates false associations on my report, I request this be permanently removed XXXX  XXXX XXXX XXXX XXXX XXXX  Date Opened : XX/XX/XXXX Balance Owed : {$0.00} Chargeoff * * Issue : Account shows {$0.00} balance yet reflects charge-off, which is inaccurate and misleading Law : FCRA 1681s-2 ( a ) and 1681i require accurate reporting and allow consumers to dispute outdated or incorrect account statuses Story : This account is listed as charged off despite being resolved and showing a {$0.00} balance, this is contradictory and unjustifiably damaging my credit file, I request immediate correction or removal XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  Date Opened : XX/XX/XXXX Balance Owed : {$200.00} Chargeoff * * Issue : This account is unfamiliar, unverifiable, and reported as charged off without validation Law : FCRA 1681i and 611 give me the right to a reinvestigation and mandate deletion if the furnisher can not prove the debt Story : I have never opened or authorized this account and no contract or documentation has ever been shown to me, I formally dispute this and demand deletion for lack of validation XXXX XXXX Date Opened : XX/XX/XXXX Balance Owed : {$0.00} Chargeoff * Issue : Account listed as charged off despite being settled and at {$0.00} balance Law : FCRA 1681s-2 ( a ) and 1681i require consumer reporting agencies to remove or correct inaccurate negative information Story : This account does not reflect a current or unpaid obligation and should not carry a derogatory charge-off mark, please remove or properly update this entry These errors are having a significant negative impact on my ability to access credit, secure housing, and live free of the consequences of inaccurate reporting. The Fair Credit Reporting Act ( FCRA ) and Fair Debt Collection Practices Act ( FDCPA ) protect consumers like me from this kind of harm. I have exhausted efforts with the credit reporting agencies, and now I request that the CFPB intervene to ensure compliance with federal law. I demand full reinvestigation and either verified validation or permanent deletion of each item listed above. I ask CFPB to hold the credit bureaus and furnishers accountable for noncompliance with federal law.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief