Consumer complaint received 2024-02-22 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: VA

Complaint narrative:
XXXX XXXX XXXXXXXX : This account has never been late. It was disputed on XX/XX/2023. They did not enter a notice of dispute. They did not investigate account. Update account to NEVER late. XXXX XXXX XXXXXXXX : This account has never been late. It was disputed on XX/XX/2023. They did not enter a notice of dispute. They did not investigate account. Update account to NEVER late. XXXX XXXX XXXXXXXX : This account was disputed on XX/XX/2023. The payment was never late on this account. Update account to NEVER late. XXXX XXXX : This account was disputed on XX/XX/2023. XXXX shows no late payments. The payment was never late on this account. Update account to NEVER late. XXXX XXXX : This account was disputed on XX/XX/2023. This account is inaccurately reporting late payments. Under XXXX Timing of payments. Please update my payment history to PAANL status ( Paid as Agreed, Never Late ) XXXX XXXXXXXX : This account was disputed on XX/XX/2023. XXXX and Experian report XXXX as 30 days late, but XXXX reports XXXX as 30 days late. The account was not late. This is inaccurate and inconsistent across bureaus. XXXX XXXX XXXX : This account was disputed on XX/XX/2023. There is NO NOTICE OF DISPUTE entered on account. This account was never late. Please update my payment history to PAANL status ( Paid as Agreed, Never Late ) XXXX XXXXXXXX XXXX : This account was disputed on XX/XX/2023. XXXX and XXXX report XXXX as 30 days late, but Experian reports XXXX as current. Experian reports XXXX as 30 days late, but XXXX and XXXX report it as current. XXXX reports XXXX as 30 days late but current with Experian and XXXX. Experian reports XXXX as 30 days late but current with XXXX and XXXX. This account reporting is garbage. The payment history does not match across bureaus. Please update my payment history to PAANL status ( Paid as Agreed, Never Late ) XXXX XXXX XXXX : This account was disputed on XX/XX/2023. There is no notice of dispute entered on XXXX. The payment history is inconsistent across bureaus. Please update my payment history to PAANL status ( Paid as Agreed, Never Late ) XXXX XXXX : This account was disputed on XX/XX/2023. THERE IS NO NOTICE OF DISPUTE ENTERED. Experian reports XXXX as 30 days late, but current with XXXX and XXXX. XXXX and XXXX report XXXX as 30 days late, but current with Experian. Experian reports XXXX as 30 days late, but current with XXXX and XXXX. The payment history is inconsistent across bureaus. Please update my payment history to PAANL status ( Paid as Agreed, Never Late ) XXXX XXXX : This account was disputed on XX/XX/2023. THERE IS NO NOTICE OF DISPUTE ENTERED. There are so many errors in this account ; Open date, payment status, date of last activity, account rating, Past due ( 30,60,90 ) - all inconsistent, date of last payment. Delete this account immediately. XXXX XXXX : This account was disputed on XX/XX/2023. THERE IS NO NOTICE OF DISPUTE ENTERED. The payment history across bureaus is incorrect. The terms to this account were changed. This is a billing error. Update account to NEVER late. XXXX XXXX XXXX XXXXXXXX : This account was disputed on XX/XX/2023. THERE IS NO NOTICE OF DISPUTE ENTERED. XXXX reports XXXX as 30 days late. XXXX and Experian report it as current. XXXX and Experian report XXXX as 30 days late, but current with XXXX. I am protected by the cares act. There was a loan modification completed on this loan. Late payment history during the covid 19 reporting time frame should not be reported if the account it brought current. Please update my payment history to PAANL status ( Paid as Agreed, Never Late ) XXXX XXXXXXXX : This account was disputed on XX/XX/2023. THERE IS NO NOTICE OF DISPUTE ENTERED. This account was never late. It needs to be updated to NEVER lateXXXX XXXX XXXXXXXX : This account was disputed on XX/XX/2023. THERE IS NO NOTICE OF DISPUTE ENTERED. This account was never late. It needs to be updated to NEVER late. XXXX XXXX : This account was disputed on XX/XX/2023. THERE IS NO NOTICE OF DISPUTE ENTERED. This account was never late. It needs to be updated to NEVER late. XXXX XXXXXXXX : This account was disputed on XX/XX/2023. THERE IS NO NOTICE OF DISPUTE ENTERED. Account is completely inconsistent across bureaus. This account was never late. It needs to be updated to NEVER late. XXXXXXXX XXXX XXXX XXXX : This account was disputed on XX/XX/2023. THERE IS NO NOTICE OF DISPUTE ENTERED. Account is completely inconsistent across bureaus. This account was never late. It needs to be updated to NEVER late. XXXX XXXX XXXX : This account was disputed on XX/XX/2023. THERE IS NO NOTICE OF DISPUTE ENTERED. XXXX and Experian report XXXX as current, while XXXX reports 30 days late. XXXX and Experian report XXXX as 30 days late, but current with XXXX  Please update my payment history to PAANL status ( Paid as Agreed, Never Late ) XXXX XXXXXXXX : This account was disputed on XX/XX/2023. THERE IS NO NOTICE OF DISPUTE ENTERED. Account is completely inconsistent across bureaus. This account was never late. It needs to be updated to NEVER late. XXXX XXXX XXXX : This account was disputed on XX/XX/2023. Open date, terms, high balance, date of last activity, account rating, payment history, and date of last payment, are al incorrect. They did not even investigate my account or change errors. XXXX delete the account immediately. XXXX XXXXXXXX : This account was disputed on XX/XX/2023. THERE IS NO NOTICE OF DISPUTE ENTERED. Open date, high balance, date of last payment are all wrong. Payment history is inconsistent across bureaus. Please update my payment history to PAANL status ( Paid as Agreed, Never Late ) XXXX XXXX : This account was disputed on XX/XX/2023. THERE IS NO NOTICE OF DISPUTE ENTERED. open date, high balance, limit, date of last activity, and payment history is completely inconsistent across bureaus. After i sent my round of disputes. XXXX updated the account to negative instead of fixing the errors! Delete this erroneous account immediately. XXXX XXXXXXXX : This account was disputed on XX/XX/2023. THERE IS NO NOTICE OF DISPUTE ENTERED. open date, high balance, limit, date of last activity, date of last payment, are ALL WRONG! XXXX and Experian report XXXX as 90 days late. XXXX reports current. XXXX reports XXXX as 60 days late, but XXXX and Experian report 30 days late. XXXX reports XXXX as 30 days late, but current with XXXX and Experian. Please update my payment history to PAANL status ( Paid as Agreed, Never Late )

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief