Consumer complaint received 2024-10-30 00:00:00
Product: Debt collection — Other debt
Issue: Threatened to contact someone or share information improperly — Talked to a third-party about your debt
Company: Triton Recovery Group
State: GA

Complaint narrative:
I own a XXXX XXXX XXXX  for the local XXXX  here in XXXX. 
I obtained a XXXX XXXX XXXX loan from XXXX XXXX XXXX for my company, XXXX XXXX XXXX XXXXXXXX XXXX XXXX over 2 years ago. I am a member of the XXXX. I was a Guarantor for this loan. I was not able to keep up with the daily drafts involved with this loan and I defaulted. Shortly after that, a collection company representing XXXX XXXX XXXX offered me a settlement to resolve the loan. A payment plan was agreed to. During the payment plan the original drafts started again, on-top of the new arrangement drafts. I was forced to close down for a short time and close my bank account because of multiple fraudulent payments presented against my account. I have since disputed this debt with XXXX XXXX XXXX. Now, over 2 years later, Triton recovery service has been emailing, calling, impersonating an attorney, threatening, harassing, and interfering with my business. They have contacted third parties, not on my application for a merchant, They have emailed and texted ( see attached ) my children, my brothers children, his ex-wife from 25 years ago, my employees, my sister-in-law, my XXXX XXXX  and others. After I replied to this person at Triton recovery that they are not allowed to contact these unaffiliated people ( see attached ), her response was she would continue to contact people on my application ( see attached ). None of these people are on my application, which indicates they have created a forged document. Yesterday their representative who had fraudulently represented herself as an attorney, called our office from multiple numbers, spamming it for over an hour to prevent us from doing any business. I answered the phone multiple times and told her she was interfering with my business and she had already called XXXX times. Her response was she doesnt care and shes called XXXX times, making a joke out of it. I answered the call and told her that we are an ambulance service and that she was preventing the hospital from being able to communicate with us. Her response was " pay your bills, I am not going to stop calling ''. I have repeatedly asked her to stop contacting me and my employees. 
I worry the emails and phone calls discussing my non-public private loan information to my employees has already caused, an uncomfortable work environment. Yesterday their representative called my office manager and asked her if I had a wife and for her contact information. Plus to knowingly shut my business down concerns me about what else these people may do. Below are some text messages and emails sent out to family members and employees that have nothing to do with my merchant cash advance loan. XXXX XXXX XXXX has all my personal information, including my Social, my driver 's license, my company tax ID number. They have even filed a Lien against my company so I don't see their contact of these third parties as anything other than harassment and intimidation.

Company response to consumer: Closed with explanation