Consumer complaint received 2024-06-20 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: GA

Complaint narrative:
I am writing to the CFPB to help remedy the violations Transunion has committed with reporting utilization and also late payments, which is a record of my experiences and transactions with each of the creditors listed on my report. This is in direct violation of my rights under 15 U.S.C. 1681a ( d ) ( 2 ), which explicitly states that a consumer report does not include information solely about transactions or experiences between the consumer and the person making the report.

Legal Basis for Dispute : 1. 15 U.S.C. 1681a ( d ) ( 2 ) : According to this statute, the term consumer report does not include reports containing information solely as to transactions or experiences between the consumer and the person making the report. The consumer reporting agency must exclude these transactions and experiences. The inclusion of utilization and transaction information on my credit report violates this explicit exclusion. This reporting practice infringes upon my rights and is contrary to federal law. 
Specic Violations : The following accounts are reporting utilization and transaction experiences, which should be excluded : XXXX. XXXX XXXX BANK XXXX XXXX XXXX {$33000.00}, Late Payment Date : XX/XX/year> XXXX. XXXX XXXX XXXX XXXX : Balance {$9300.00}, Late Payment Date : XX/XX/year> XXXX. XXXX XXXX XXXX XXXX : Balance {$14000.00}, Late Payment Date : XX/XX/year> XXXX. XXXX XXXX  : Balance {$6200.00}, Late Payment Date : XX/XX/year> Impact on Credit and Life : The incorrect reporting of my credit utilization and late payments has had a signicant negative impact on my ability to obtain credit and enjoy the benets of credit extension. As a result of these inaccuracies, my credit score has been unjustly lowered, leading to multiple adverse consequences : 1. Credit Denials : Several applications for credit cards and loans have been denied due to the erroneous negative marks on my credit report. This has prevented me from accessing essential nancial resources needed for personal and professional growth. 
2. Higher Interest Rates : The inaccuracies have caused lenders to view me as a higher risk, resulting in the approval of credit at substantially higher interest rates. This has increased my nancial burden and limited my ability to save and invest for the future.

3. Lost Opportunities : The lowered credit score has prevented me from taking advantage of favorable credit offers, such as balance transfer promotions and low-interest nancing options. This has restricted my nancial exibility and increased my overall debt load.

4. Emotional Stress : The ongoing struggle to correct these inaccuracies has caused signicant emotional distress and frustration. The time and effort required to address these issues have taken a toll on my mental well-being.

5. Impacted Relationships : The nancial strain caused by these credit report errors has also affected my personal relationships. The stress of managing higher costs and nancial uncertainty has created tension and worry among my family and loved ones. 
Overall, the erroneous reporting has severely limited my ability to benet from credit extension, impacting both my nancial stability and quality of life. These inaccuracies must be promptly corrected to restore my nancial reputation and allow me to move forward without these undue hindrances.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief