Consumer complaint received 2024-03-18 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Experian Information Solutions Inc.
State: NJ

Complaint narrative:
In accordance with the fair credit Reporting act XXXX XXXX, has violated my rights. 15 USC 1681 Section 602 States I have the right to privacy. 15 USC 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions, I have not given written instructions to this company to do so. 15 USC 1666B : A creditor may nt treat a payment on a credit card account under an open end consumer credit plan as late for and purpose. This company has done so any way disregarding my rights! I am writing to file a formal complaint against XXXX XXXX XXXX for violating my rights under the Fair Credit Reporting Act ( FCRA ) and the Equal Credit Opportunity Act ( ECOA ). Specifically, XXXX XXXX XXXX has been inaccurately reporting late payments on my credit report, which has negatively impacted my credit score and financial well-being. According to 15 USC 1681 Section 602 of the FCRA, consumer reporting agencies must ensure the accuracy of information reported on credit reports. Additionally, 15 USC 1681 Section 604 A Section 2 requires furnishers of information, such as XXXX XXXX XXXX, to provide accurate and complete information to credit reporting agencies. 15 USC 1681 Section 602 of the Fair Credit Reporting Act ( FCRA ) pertains to the responsibilities of consumer reporting agencies ( CRAs ) regarding the accuracy and privacy of consumer information. This section requires CRAs to follow reasonable procedures to ensure the maximum possible accuracy of the information they collect and report, as well as to protect the privacy of consumer information. In terms of privacy, Section 602 mandates that CRAs must take measures to safeguard the confidentiality of consumer information in their possession. This includes implementing security protocols to prevent unauthorized access or disclosure of sensitive personal data, such as Social Security numbers, credit card information, and payment history. Additionally, Section 602 requires CRAs to only disclose consumer information to authorized parties for permissible purposes, such as credit evaluation, employment screening, and insurance underwriting. CRAs must also obtain consumer consent before releasing their credit reports to third parties, unless the request falls under an exception outlined in the FCRA. Overall, 15 USC 1681 Section 602 plays a crucial role in safeguarding consumer privacy rights by holding CRAs accountable for maintaining the accuracy and confidentiality of the information they collect and report. Despite my efforts to make timely payments on my XXXX loan, XXXX XXXX XXXX has continued to report late payments on my credit report. This inaccurate reporting has caused my credit score to decrease, making it more difficult for me to secure favorable interest rates on future loans and credit cards. 15 USC 1681 Section 604 A Section 2 of the Fair Credit Reporting Act ( FCRA ) pertains to the responsibilities of furnishers of information, such as creditors, lenders, and other entities that provide consumer data to credit reporting agencies ( CRAs ). This section specifically addresses the requirement for furnishers to provide accurate and complete information to CRAs, as well as the limitations on furnishing information without written consent from the consumer. In regards to furnishing an account without written consent, Section 604 A Section 2 stipulates that furnishers must have permissible purpose and obtain written consent from the consumer before reporting their account information to a CRA. This written consent serves as a safeguard to ensure that consumers are aware of and agree to the inclusion of their account information in their credit report. Furnishers are prohibited from reporting inaccurate or incomplete information to CRAs, as outlined in Section 604 A Section 2. This provision aims to protect consumers from having erroneous data negatively impact their credit scores and financial opportunities. Additionally, furnishers must promptly update and correct any inaccurate information they have previously reported to ensure the maximum possible accuracy of consumer credit reports. By requiring furnishers to obtain written consent before furnishing account information to CRAs, Section 604 A Section 2 reinforces the importance of consumer consent and transparency in the credit reporting process. This provision helps safeguard consumer privacy rights and ensures that individuals have control over the information included in their credit reports. In my last complaint the company responded and DID NOT PROVIDE MY WRITTEN CONSENT FOR THEM TO FURNISH MY ACCOUNT BECAUSE I NEVER PROVIDED THEM THAT! Furthermore, XXXX XXXX XXXX ' actions violate my rights under 15 USC 1666B of the ECOA, which protects consumers from discriminatory lending practices. By inaccurately reporting late payments, XXXX XXXX XXXX is unfairly penalizing me and impeding my ability to access credit on fair terms. 15 USC 1666B is a provision of the Truth in Lending Act ( TILA ) that addresses the treatment of late payments on credit card accounts under an open-end credit plan. This section stipulates that if a consumer makes a payment on their credit card account after the due date specified in their billing statement, the creditor is not allowed to report the payment as late to credit reporting agencies for any purpose. I urge the Consumer Financial Protection Bureau to investigate this matter and take appropriate action against XXXX XXXX XXXX for its violations of the FCRA and ECOA. I also request that XXXX XXXX XXXX correct the inaccurate information on my credit report and provide me with compensation for the harm caused by their actions.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation