Consumer complaint received 2024-12-17 00:00:00
Product: Debt collection — Credit card debt
Issue: Took or threatened to take negative or legal action — Threatened to sue you for very old debt
Company: CL Holdings LLC
State: KS

Complaint narrative:
I am filing this complaint against Jefferson Capital Systems for their blatant failure to comply with federal debt collection and reporting laws. Despite multiple requests, their response has been woefully inadequate, providing nothing more than a billing statement instead of the legally required documentation to validate the debt. Their actions violate my rights as a consumer under the Fair Debt Collection Practices Act ( FDCPA ) and the Fair Credit Reporting Act ( FCRA ).

Key Issues Failure to Provide a Debt Validation Notice : Under FDCPA 1692g ( a ), Jefferson Capital Systems is required to provide a written debt validation notice within five days of initial communication. This notice should include the amount of the debt, the name of the original creditor, and instructions for disputing the debt. They failed to provide this before reporting the debt to credit bureaus, a clear violation of federal law.

Improper Reporting Prior to Validation : The company reported the debt to credit bureaus before providing an opportunity for validation or dispute, violating my rights under FDCPA 1692g ( b ) and FCRA 1681s-2 ( b ).

Failure to Provide Proper Validation : In response to my request for validation, they provided only a billing statement. This is not sufficient under FDCPA requirements, as it does not establish their legal right to collect the debt or verify its accuracy. 

Lack of Evidence of Ownership : They have not provided proof of ownership of the debt. I requested : A signed agreement or contract showing my agreement to the terms of the alleged debt. 
The purchasing agreement and bill of sale demonstrating their ownership of the debt. 
Violation of Consumer Rights : Their incomplete and dismissive response violates FCRA 1681s-2 ( b ), which mandates accurate reporting and correction or removal of unverifiable information.

Negligent Behavior : Jefferson Capital Systems response demonstrates a lack of good faith in resolving this matter. Simply providing a billing statement does not satisfy their legal obligations under 15 U.S.C. 1692g ( b ). 

Requested Information To validate the debt and their legal authority to collect, I request the following : A copy of the original signed contract or promissory note. 
The full purchasing agreement and bill of sale between the original creditor and Jefferson Capital Systems. 
A detailed payment history, including : Dates and amounts of all payments made. 
The original balance and any added fees, interest, or charges. 
Proof of their licensure and authorization to collect debts in my state. 
A copy of the legally required debt validation notice. 
Requested Actions If they can not provide the requested documentation : Cease all collection efforts immediately. 
Remove all references to this account from my credit report with XXXX, XXXX, and XXXX under FCRA 1681s-2 ( b ). 
Provide written confirmation that the account has been deleted and that no further collection attempts will occur. 
Applicable Laws FDCPA 1692g ( a ) : Requires a debt validation notice within five days of initial communication.

FDCPA 1692g ( b ) : Prohibits collection efforts until validation is provided.

FCRA 1681s-2 ( b ) : Mandates correction or removal of unverifiable information.

FDCPA 1692e : Prohibits false or misleading representations.

Final Notes Jefferson Capital Systems failure to comply with federal laws, coupled with their dismissive response, is unacceptable. Providing a billing statement in place of valid debt documentation is insufficient and undermines consumer protections under the FDCPA. 

I respectfully request the CFPB investigate this matter thoroughly and take appropriate action to ensure compliance with federal laws. 

Thank you for your attention to this matter. I look forward to your assistance in resolving it.

Company response to consumer: Closed with explanation