Consumer complaint received 2024-09-25 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: FL

Complaint narrative:
I am filing a formal complaint regarding an error on my credit report involving an XXXX XXXX account. The charge-off date of this account was originally reported as XXXX, as verified by a credit report I obtained from XXXX. However, my most recent credit report from XXXX falsely states that the account was charged off in XXXX. This inaccurate information has caused significant harm, including the denial of a mortgage loan application. 

Background and Impact : Inaccurate Reporting of Charge-Off Date XXXX XXXX XXXX account was correctly closed and charged off in XXXX. However, my XXXX credit report reflects a XXXX charge-off date. This change is both inaccurate and detrimental to my credit standing, constituting a violation of 15 U.S.C. 1681s-2 ( a ), which mandates that furnishers of credit information, like XXXX XXXX, must provide accurate data. 
Denial of Mortgage Loan Due to Inaccuracy As a direct result of this erroneous charge-off date, I was recently denied a mortgage loan. This has caused financial harm and emotional distress, further violating my rights under the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681e ( b ), which requires credit reporting agencies to maintain accurate and up-to-date records. The incorrect charge-off date led to the denial, damaging my ability to secure financing at favorable terms.

Legal Basis for Compensation Under 15 U.S.C. 1681n and 15 U.S.C. 1681o, I am entitled to recover actual damages caused by this error. These include compensation for the mortgage denial and any resulting financial harm. As the inaccurate reporting continues despite my disputes, I am seeking compensation for both willful and negligent violations of the FCRA. Relevant case law, such as XXXX XXXX TransUnion and XXXX XXXX XXXX, XXXX, establishes that I am entitled to damages when inaccuracies cause financial harm. 
Request for Immediate Action : I request that the CFPB take the following steps to resolve this matter : Remove the XXXX XXXX Account from My Credit Report The incorrect charge-off date violates the FCRA, and I request the immediate removal of this XXXX XXXX account from my credit report under 15 U.S.C. 1681e ( b ).

Subpoena My Credit Reports from XXXXXXXX To substantiate my claim, I request that the CFPB subpoena my credit reports from XXXX and XXXX. These reports will demonstrate that the charge-off date was originally reported as XXXX and not XXXX. 
Compensate for Mortgage Denial Due to the denial of my mortgage loan directly caused by this inaccurate reporting, I seek compensation for the financial and emotional harm incurred, as allowed under 15 U.S.C. 1681n for willful violations or 15 U.S.C. 1681o for negligent violations.

Reasonable Investigation and Correction I request that the CFPB ensures that both the credit reporting agencies and XXXX XXXX comply with 15 U.S.C. 1681i, requiring a thorough and timely investigation of my dispute and correction of the inaccurate information. 
Fee Schedule for Damages : Administrative Fees for Time Spent : {$100.00} per hour ( 10 hours = {$1000.00} ) Reputation and Creditworthiness Damage : {$2500.00} Emotional Distress and Inconvenience : {$1500.00} Lost Credit Opportunities ( Mortgage Denial ) : {$3500.00} Total Fees and Damages Sought : {$8500.00} If these issues are not corrected within 30 days as required by law, I will pursue further legal action to recover these damages and any additional costs resulting from this failure to comply with the FCRA. 

Conclusion : I kindly request that the CFPB act promptly to rectify this situation, including the removal of the XXXX XXXX account from my credit report, compensation for damages, and the subpoena of my XXXX credit reports. Please contact me using the provided details for any additional information or clarification. 

Thank you for your time and cooperation.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief