Consumer complaint received 2025-01-29 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Volvo Car Financial Services U.S., LLC
State: IL

Complaint narrative:
Complaint Against XXXX for Security Fraud , Discrimination, and Consumer Credit Violations Complainant : Name : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX [ XXXX ] Phone : XXXX Email : XXXX Respondent : Name : XXXX Address : XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXXXXXX Business Type : Automobile dealership and financing institution 1. Complaint to the Federal Trade Commission ( FTC ) Summary of Violations : XXXX has engaged in practices that violate federal consumer protection laws and regulations, including : 1. Violation of the Truth in Lending Act ( 15 U.S.C. 1605 ) : XXXX failed to provide clear and accurate disclosures regarding loan terms, including hidden fees and deceptive financing rates for the following vehicle : VIN : XXXX Make/Model : XXXX XXXXXXXX XXXX XXXX : XXXX MSRP/RETAIL Price : {$98000.00} Amount Financed : {$96000.00} Additionally, the violation of 15 U.S.C. 1611 involves the provision of false and misleading information during the transaction process, infringing upon the public law safeguarding consumer rights. 2. Unfair Use of Consumer Reports ( UCC 9-108 ) : The company accessed and utilized my consumer credit report without a permissible purpose, violating federal guidelines and UCC regulations . 3. Deceptive Financial Practices : Misrepresentation of financing agreements and failure to disclose accurate costs as required under 12 CFR Part 1026 ( Regulation Z ). Violation of the UCC Diffusion of Finance Charge by not disclosing the total finance charge, i.e., the sum of all amounts payable directly to XXXX. 4. Discrimination : Instances of discriminatory practices during the financing process, including inconsistent loan terms and denial of fair rates based on [ specific discriminatory basis ]. Supporting Documents : Vehicle financing agreements and disclosures Communications with XXXX Copies of consumer reports accessed by the respondent Evidence of discriminatory practices Relief Sought : Immediate investigation into XXXXXXXX XXXX financing practices . Enforcement of penalties for non-compliance with consumer protection laws. Compensation for damages, including financial losses, credit harm, and injuries caused by these violations. Compensation Requested : {>= $1,000,000} ( XXXX Million USD ). In addition, all transactions and violations will be reported to the Internal Revenue Service XXXX IRS ) under relevant consumer transaction forms, including 1099-A, 1099-B, 1099-OID, and 1099-C. 2. Complaint to the Securities and Exchange Commission ( SEC ) Summary of Violations : XXXX has committed security fraud and unethical practices in financial disclosures, including : 1. Misrepresentation of Financial Information : Misleading disclosures related to financing and investment opportunities tied to the vehicle purchase. Providing falsified or incomplete information to consumers about risks and obligations. 2. Violation of SEC Regulations : XXXX failed to comply with disclosure requirements under SEC rules , impairing my ability to make informed financial decisions. Supporting Documents : Financial statements or investment documents provided by XXXX Email or written communication demonstrating misrepresentation Relief Sought : Investigation into security fraud violations. Enforcement of penalties for misleading financial practices. Key Legal References Included : 1. Truth in Lending Act ( 15 U.S.C. 1605 ) : Requires accurate disclosures of loan terms and costs. 2. 15 U.S.C. 1611 : Prohibits the provision of false and misleading information. 3. UCC 9-108 : Governs permissible use of consumer credit reports. 4. 12 CFR Part 1026 ( Regulation Z ) : Establishes regulations for credit transactions and fair disclosure practices. 5. UCC Diffusion of Finance Charge : Summation of all amounts payable directly to the creditor, requiring clear and accurate disclosure. 3. Additional Actions : Lien and Property Claims : The vehicle ( VIN : XXXX ) will be liened to secure the interest of the complainant. All property tied to the respondent will be claimed under secure party creditor rights. Legal Action : If this matter is not resolved, I will seek legal recourse for restitution and damages caused by the violations. IRS Reporting : All financial transactions involved in this complaint will be reported to the Internal Revenue Service for review of compliance with federal tax laws and consumer transaction documentation. Declaration : I declare under penalty of perjury that the information provided is true and accurate to the best of my knowledge. Signature : XXXX XXXX XXXX XXXX XXXX File Number : XXXX

Company response to consumer: Closed with explanation