Consumer complaint received 2026-05-18 00:00:00
Product: Credit card — General-purpose credit card or charge card
Issue: Getting a credit card — Card opened without my consent or knowledge
Company: Possible Financial Inc
State: OK

Complaint narrative:
Formal Notice of Consumer Complaint To : Consumer Financial Protection Bureau ( CFPB ) P.O. XXXX XXXX Iowa XXXX, IA XXXX From : XXXX XXXX XXXX # XXXX XXXX XXXX XXXX XXXX XXXX. XXXX XXXX XXXX, OK XXXX Date of Birth : XX/XX/XXXX SSN ( Last XXXX ) : XXXX Date : XX/XX/XXXX RE : Consumer Complaint against XXXX XXXX XXXX for Failure to Respond to Identity Theft Dispute and Deletion Demand XXXX Summary I am filing a formal complaint against XXXX XXXX XXXX for failing to investigate and respond to a documented identity theft claim. On XXXX XXXX, 2026, I sent a formal notice of dispute directly to the company outlining that an account opened in my name was completely fraudulent. Possible Financial Inc. has failed to provide a written response, update the account status, or confirm deletion within the mandatory XXXX statutory window, in direct violation of the Fair Credit Reporting Act ( FCRA ). Respondent Information Company Name : Possible Financial Inc. Address : XXXX XXXX XXXX, XXXX XXXX, XXXX, WA XXXX Department : XXXX XXXX XXXX Department Disputed Fraudulent Account Details Account Number : XXXX Current Balance : {$60.00} Alleged Opening Date : XX/XX/XXXX2026 Reporting Bureau Affected : Experian Statement of Facts and Physical Impossibility Continuous Incarceration : I have been in the continuous physical custody of the Oklahoma Department XXXX Corrections since XXXX XXXX, 2007. I am currently confined at the XXXX XXXX XXXX XXXX. Absolute Physical Impossibility : Having been institutionalized by the state for nearly 19 years, it is a physical and legal impossibility for me to have opened this account on XXXX XXXX, 2026, or to have authorized any underlying transactions. Fraudulent Information : The application used to open this fraudulent line of credit maliciously associated my name with residential addresses where I have never lived : XXXX XXXX XXXX, XXXX, OK and XXXX XXXX XXXX, XXXX XXXX, OK. Failure to Respond : Along with my original dispute notice, I enclosed official state-issued proof of my continuous confinement ( including my OK DOC Consolidated XXXX XXXX and XXXX ID ). Possible Financial Inc. has completely ignored this clear evidence, failed to reply within 30 days, and continues to let this fraudulent trade line negatively impact my credit file. Remediation Requested I request that the CFPB intervene and compel Possible Financial Inc. to : Complete Deletion : Permanently delete and block this fraudulent trade line ( Account No. XXXX ) from my credit files at all major credit reporting agencies, including Experian. Account Closure : Close the account permanently and formally tag it as " Closed due to Identity Theft ''. Written Affirmation : Provide me with an official letter of clearance confirming that the account is closed and that I am completely released from any and all alleged liability. Thank you for your prompt assistance in enforcing federal consumer protection laws and holding this financial institution compliant. Sincerely, XXXX XXXX XXXX

Company response to consumer: Closed with non-monetary relief