Consumer complaint received 2025-01-28 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: EQUIFAX, INC.
State: TX

Complaint narrative:
XX/XX/XXXX Equifax Information Services LLC XXXX XXXX XXXX XXXXXXXX XXXX  XXXX Dear Equifax, I am writing to dispute the following information that appears on my Equifax report from XX/XX/XXXX : XXXX XXXX  account with account # XXXX opened on XX/XX/XXXX and a balance of {$0.00}. 
I was never late on this account. I have made all my payments on time. 
XXXX Real estate mortgage with account # XXXX opened on XX/XX/XXXX and a balance of {$0.00}. 
I was never late on this account. I have made all my payments on time. 
XXXX XXXX spending credit card with account # XXXX opened on XX/XX/XXXX and a balance of {$6600.00}. 
I was never late on this account. I have made all my payments on time. 
XXXX XXXX XXXX equity with account # XXXX opened on XX/XX/XXXX and a balance of {$35000.00}. 
I was never late on this account. I have made all my payments on time. 
XXXX account with account # XXXX opened on XX/XX/XXXX and a balance of {$0.00}. 
I was never late on this account. I have made all my payments on time. 
XXXX XXXX account with account # XXXX opened on XX/XX/XXXX and a balance of {$680.00}. 
I was never late on this account. I have made all my payments on time. 
Please reinvestigate these matters and delete or correct the disputed information as soon as possible. Thank you for your assistance. 
I personally signed and sent this letter. 

Sincerely, *********** XX/XX/XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXXXXXX Dear XXXX, I am writing to dispute the following information that appears on my XXXX report from XX/XX/XXXX : XXXX XXXX XXXX XXXX XXXX with account # XXXX opened on XX/XX/XXXX and a balance of {$0.00}. 
I was never late on this account. I have made all my payments on time. 
XXXX XXXX real estate mortgage with account # XXXX opened on XX/XX/XXXX and a balance of {$0.00}. 
This account is incorrectly reporting that I have 7 late payments. On my Equifax report there are 2 late payments being reported. 
XXXXXXXX XXXX XXXX Credit Card with account # XXXX opened on XX/XX/XXXX and a balance of {$6600.00}. 
I was never late on this account. I have made all my payments on time. 
XXXX XXXX - credit extension, review, or collection with account # XXXX opened on XX/XX/XXXX and a balance of {$35000.00}. 
I was never late on this account. I have made all my payments on time. 
XXXX Charge account with account # XXXX opened on XX/XX/XXXX and a balance of {$0.00}. 
I was never late on this account. I have made all my payments on time. 
XXXX XXXX Credit Card with account # XXXX opened on XX/XX/XXXX and a balance of {$9300.00}. 
I was never late on this account. I have made all my payments on time. 
XXXX Charge account with account # XXXX opened on XX/XX/XXXX and a balance of {$680.00}. 
I was never late on this account. I have made all my payments on time. 
Please reinvestigate these matters and delete or correct the disputed information as soon as possible. Thank you for your assistance. 
I personally signed and sent this letter. 

Sincerely, ************ XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, PA XXXX Dear XXXX, I am writing to dispute the following information that appears on my XXXX report from XX/XX/XXXX : XXXX FIN SVC Auto Loan with account # XXXX opened on XX/XX/XXXX and a balance of {$0.00}. 
I was never late on this account. I have made all my payments on time. 
XXXX XXXX XXXX real estate mortgage with account # XXXX opened on XX/XX/XXXX and a balance of {$0.00}. 
This account is incorrectly reporting that I have 8 late payments. On my Equifax report there are XXXX late payments being reported. 
XXXX XXXX  spending credit card with account # XXXX opened on XX/XX/XXXX and a balance of {$6600.00}. 
I was never late on this account. I have made all my payments on time. 
XXXX XXXX equity with account # XXXX opened on XX/XX/XXXX and a balance of {$35000.00}. 
I was never late on this account. I have made all my payments on time. 
XXXX Charge account with account # XXXX opened on XX/XX/XXXX and a balance of {$0.00}. 
I was never late on this account. I have made all my payments on time. 
XXXXXXXX XXXX spending credit card with account # XXXX opened on XX/XX/XXXX and a balance of {$9300.00}. 
I was never late on this account. I have made all my payments on time. 
XXXX Charge account with account # XXXX opened on XX/XX/XXXX and a balance of {$680.00}. 
I was never late on this account. I have made all my payments on time. 
Please reinvestigate these matters and delete or correct the disputed information as soon as possible. Thank you for your assistance. 
I personally signed and sent this letter. 

Sincerely,

Company response to consumer: Closed with non-monetary relief