Consumer complaint received 2024-12-01 00:00:00
Product: Mortgage — FHA mortgage
Issue: Trouble during payment process — Escrow, taxes, or insurance
Company: SELECT PORTFOLIO SERVICING, INC.
State: LA

Complaint narrative:
XX/XX/XXXX NOTICE TO PRINCIPAL IS NOTICE TO AGENT AND NOTICE TO AGENT IS NOTICE TO PRINCIPAL To Whom It XXXX Concern : Select Portfolio Servicing Inc. ( SPS ), as servicer for XXXX XXXX XXXX XXXX, XXXX, not in its individual capacity, but solely as the XXXX XXXX  of XXXX XXXX XXXX ( XXXX ) XXXX SPS the servicer for our mortgage lender XXXX claim we have an escrow shortage of {$9400.00}, we believe this claim ( {$9400.00} ) is illegal. Also, SPS in my ( XXXX XXXX ), XXXX Bankruptcy case # XXXX, in the XXXX XXXX of Louisiana, XXXX XXXX, filed we had a past due amount of {$4900.00}. We XXXX XXXX and XXXX XXXX XXXX and XXXX SPS employees say this is our Escrow Installment ( {$4900.00} ). And that we paid the XXXX XXXX each month along with our regular monthly mortgage payment throughout the year of my XXXX. 

XXXX Bankruptcy XXXX XXXX XXXX of Louisiana, case # XXXX Doc. XXXX filed on XX/XX/XXXX. XXXX XXXX XXXX, debtor desires to amend the statement of XXXX Affairs to update paragraph XXXX to include income information. Part XXXX : Sign below. 

I have read the answers on this statement of XXXX Affairs and any attachments, and I declare under penalty of perjury that the answers are true and correct. I understand that making a false statement, concealing property, or obtaining money or property by fraud in connection with a Bankruptcy case can result in fines up to {$250000.00} or imprisonment for up to 20 years, or both. 18 U.S.C. 152,1341,1519, and 3571. 

Are there fines for Mortgage Servicers and Mortgage lenders for filing false claim of past due amount on borrowers ( the XXXX )? If so, we believe we should be compensated, for false claim of amount due ( {$4900.00} ). XXXX Mortgage XXXX and Mortgage XXXX be held to the same XXXX? See attachment # XXXX, XXXX pages, case # XXXX, XXXX XXXX statement. 



On XX/XX/XXXX, we, XXXX XXXX and XXXX XXXX XXXX wrote letter responding to SPS letter dated XX/XX/XXXX, See attachment # XXXX, XXXX, letter from XXXX XXXX and XXXX XXXX XXXX XXXX Whom will be identified as XXXX XXXX XXXX throughout the rest of the letter. 

On XX/XX/XXXX, we received letter from SPS dated XX/XX/XXXX. Letter : Important information about your account. See attachment # XXXX, XXXX page, SPS letter dated XX/XX/XXXX. 

On XX/XX/XXXX, we wrote letter to SPS, responding to SPS letter dated XXXX XXXX, see attachment # XXXX, letter XXXX pages attach with it an additional XXXX pages equaling XXXX pages total. 

See attachment # XXXX, XXXX page email from XXXX XXXX to XXXX XXXXXXXX XXXX XXXX, XXXX letter dated Monday XXXX XXXX. This support attachment # XXXX, relook at # XXXX attachment. 

See attachment # XXXX, XXXX pages, receipts that all XXXX parties received letter from us dated XX/XX/XXXX. 

See attachment # XXXX, XXXX page, receipt that SPS received letter from XXXX dated XX/XX/XXXX. 


Since our letter written to SPS XX/XX/XXXX, SPS, have written XXXX letters to us. All XXXX letters were from the same address, SPS XXXX XXXX XXXX XXXX XXXX XXXX, Utah XXXX. See copies of all XXXX letters, attachment # XXXX through XXXX. See attachment SPS, envelopes, XXXX copies of all ( XXXX envelopes ), attachment # XXXX, XXXX Pages. 


Best regards, XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XX/XX/XXXX Letter : XXXX pages Attachment : XXXX Total pages : XXXX

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation