Consumer complaint received 2025-02-24 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Experian Information Solutions Inc.
State: CA

Complaint narrative:
I am writing to file a formal complaint regarding inaccuracies found on my credit reports provided by the three major credit reporting agencies ( Equifax, Experian, and TransUnion ). Specifically, I am concerned with the XXXX  account reporting different balances across all three reports. These discrepancies violate my rights under federal law and I am requesting immediate rectification of these errors. 

Summary of the Issue Upon reviewing my credit reports, I noticed that my XXXX account shows different balances on each of the XXXX credit reports. The varying balances are as follows : Equifax : [ {$XXXX} ] Experian : [ {$XXXX} ] TransUnion : [ {$XXXX} ] These discrepancies are significant and misleading, negatively impacting my XXXX XXXX and my financial standing. The presence of inaccurate information on my credit report violates several consumer protection laws. 

Relevant Laws 1. Fair Credit Reporting Act ( FCRA ) - 15 U.S.C. 1681e ( b ) The Fair Credit Reporting Act ( FCRA ) mandates that credit reporting agencies maintain reasonable procedures to ensure the accuracy and fairness of the information provided to consumers. Under 15 U.S.C. 1681e ( b ), the FCRA requires that credit reports be accurate and that consumers have the right to dispute any inaccurate or incomplete information. The varying balances reported by XXXX on my credit reports clearly violate this provision, as they do not reflect accurate and consistent data. 

2. FCRA - 15 U.S.C. 1681i Under 15 U.S.C. 1681i, if a consumer disputes inaccurate information in their credit report, the credit reporting agency is required to investigate and correct the error. As I have identified discrepancies in the XXXX account balances, I request that the credit reporting agencies promptly investigate and remove these inaccuracies in accordance with the FCRA. 

3. Fair Debt Collection Practices Act ( FDCPA ) - 15 U.S.C. 1692e The FDCPA prohibits the use of any false or misleading representations in the collection of debts. This includes inaccuracies in reporting balances that mislead creditors and potential lenders regarding my creditworthiness. These inaccuracies may result in improper collections activity, which is a violation of my rights under the FDCPA.

Request for Action Given these clear violations of my rights under the FCRA and FDCPA, I request the immediate removal of these inaccurate accounts on all three credit reports. I also request written confirmation from the credit reporting agencies regarding the resolution of this matter.

If the inaccuracies are not rectified in accordance with the FCRA and FDCPA, I will consider taking further steps, including legal action, to ensure my rights are protected.

Thank you for your prompt attention to this matter. I look forward to receiving confirmation of the resolution.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation