Consumer complaint received 2025-01-12 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: FL

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX TransUnion XXXX XXXX XXXX XXXX XXXX XXXXXXXX RE : Dispute of Inaccurate Information on Credit Report To Whom It May Concern, I am writing to formally dispute the accuracy of information reported by XXXX XXXX XXXX XXXX XXXX XXXX, on my credit report. Below, I provide the account details, identify specific inaccuracies, and outline the basis for my dispute. I request an immediate investigation and deletion of the false information under the Fair Credit Reporting Act ( FCRA ). 
Account XXXX : XXXX XXXX  Account Number : XXXX Date Reported : XX/XX/XXXX Reported Balance : {$0.00} Actual Payment Amount : {$2100.00} Date of Last Payment : XX/XX/XXXX Status : Closed Date of Status : XX/XX/XXXX Issue : For XXXX consecutive years, XXXX XXXX inaccurately reported my account as 30 days late multiple times, including : XXXX : No late payments are reported, consistent with my payment ledger. 
XXXX : Late payments reported in XXXX, XXXX, XXXX, XXXX, XXXX, XXXX, and XXXX. 
XXXX : Late payments reported in XXXX, XXXX, XXXX, XXXX, XXXX, XXXX, and XXXX. 
This pattern of inconsistent and false reporting directly contradicts my payment records. These inaccuracies have caused significant harm, including credit score damage and denial of financial opportunities.

Request : I demand that the inaccurate late payment data be immediately deleted from my credit report. Furnishers are legally required to report with 100 % maximum accuracy. XXXX XXXX has failed to meet this standard, violating both the FCRA and my consumer rights. I expect a resolution within 5 business days.

Relevant Laws : 15 U.S.C. 1681e ( b ) : Credit reporting agencies must maintain maximum possible accuracy.

15 U.S.C. 1681i : Agencies must correct or delete inaccurate information during a dispute investigation.

15 U.S.C. 1681s-2 ( a ) ( 1 ) ( B ) : Furnishers must update and correct inaccurate information.

15 U.S.C. 1681a ( 2 ) ( l ) : Clarifies the definitions of billing errors.

15 U.S.C. 1666b : Addresses timely resolution of billing errors.

12 C.F.R. 1026.13 : Outlines procedures for billing error resolution. 
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX ( XXXX ) : Reinforces the duty of furnishers to ensure accuracy when reporting. 
XXXX XXXX XXXX, XXXX ( XXXX ) : Holds furnishers liable for reporting inaccurate and unverifiable information. 
XXXXXXXX XXXX XXXX XXXX ( XXXX ) : Establishes liability for inaccurate late payment reporting. 
XXXXXXXX XXXX XXXX XXXX  ( XXXX ) : Confirms the need for verification of reported data to meet FCRA standards. 
Additional Notes : XXXX XXXX inaccurate reporting constitutes willful negligence and disregard for Metro 2 standards. The reporting of late payments that do not match my payment ledger violates Metro 2s guidelines for data integrity and accuracy. Furnishers must review their data for consistency before reporting to credit bureaus. 
Account XXXX : XXXX XXXX XXXX XXXX XXXX 
Account Number : XXXX Original Creditor : XXXX XXXX XXXX XXXX XXXX Reported Balance : {$1400.00} Date Reported : XX/XX/XXXX Date of Last Payment : XX/XX/XXXX Issue : XXXX XXXX XXXX XXXX claims ownership of this account, which was allegedly sold by XXXX  XXXX. However, I never consented to engage in any business with XXXX  XXXX XXXX XXXX, nor did I authorize them to use my personal information. Additionally, the reported information is inconsistent and unverifiable, including : The account balance and payment history lack supporting documentation. 
The alleged affidavit of sale is insufficient to prove legal ownership of the debt. 
The reported data violates Metro 2 standards for accuracy and compliance.

Request : I demand the immediate removal of this account from my credit report due to violations of the FCRA and my consumer rights. XXXX XXXXXXXX XXXX XXXX is engaging in deceptive practices by claiming I owe a debt I never authorized. This account must be deleted within XXXX business days. 
Relevant Laws : 15 U.S.C. 1681o : Liability for negligent noncompliance.

15 U.S.C. 1681q : Fraudulent use of consumer information.

15 U.S.C. 1681n : Willful noncompliance.

15 U.S.C. 1681k : Ensuring data completeness and accuracy.

15 U.S.C. 1692g : Debt validation.

15 U.S.C. 1681e ( 8 ) : Duty to correct and update information.

15 U.S.C. 1692c : Restrictions on communication. 
XXXX XXXX : XXXX XXXX XXXX ( XXXX ) : Confirms that debt collectors must adhere to the FDCPA and FCRA. 
XXXX XXXX XXXX XXXX XXXX XXXX XXXX ( XXXX ) : Establishes liability for false representation of debt. 
XXXX XXXX XXXX XXXX XXXX XXXX ( XXXX ) : Holds debt buyers accountable for inaccurate reporting. 
Data Breach & Failure to Investigate XXXX XXXX XXXX ( XXXX ) : The XXXX data breach exposed millions of consumers to identity theft and compromised the integrity of their data handling. This breach demonstrates XXXX failure to safeguard consumer data, raising doubts about their ability to accurately investigate disputes. 
Experian Sham Investigations : XXXX has a documented history of inadequate dispute investigations. This systemic failure violates consumer rights under the FCRA, particularly 15 U.S.C. 1681i, which requires reasonable reinvestigation of disputed items. Failure to act in good faith further damages consumer trust.

Request : I demand a thorough and proper investigation of my disputes, ensuring adherence to all FCRA obligations. Failure to address these matters will result in further escalation, including potential legal action. 
Damages The false reporting by XXXX XXXX XXXX XXXX XXXX XXXXXXXX has caused : Lowered credit scores. 
Denial of credit opportunities. 
Emotional distress and financial harm. 
Request for Resolution I request that : All inaccurate data from XXXX XXXX XXXX XXXX XXXX XXXXXXXX be deleted from my credit report within XXXX business days. 
Confirmation of deletion be sent to me promptly. 
All three credit bureaus update my credit file to reflect accurate information. 
Any alleged debts from XXXX XXXX, XXXX be forgiven under applicable consumer debt relief laws. 
Failure to address this matter adequately will compel me to seek justice for damages caused under 15 U.S.C. 1681o, 1681q, 1681n, 1681k, 1681a ( 2 ) ( l ), 1666b, 1692g, 1681e ( 8 ), and 1692c.

Please confirm receipt of this letter and provide the results of your investigation in writing. Failure to comply may result in legal action to enforce my rights under the FCRA. 
Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief