Consumer complaint received 2025-01-30 00:00:00
Product: Checking or savings account — Checking account
Issue: Opening an account — Account opened without my consent or knowledge
Company: CITIBANK, N.A.
State: GA

Complaint narrative:
I am writing to formally dispute and report inaccuracies related to two accounts allegedly opened in my name with Citibank. I am a victim of identity theft and multiple data breaches involving various companies, and I believe that fraudulent accounts have been opened in my name. I have taken proactive steps to secure my credit on my own and have identified the following accounts that I did not open. 

Here are the details of the disputed accounts : Account 1 Bank Name : Citibank XXXX XX/XX/XXXXRouting Number : XXXX Account Number : XXXX Open Date : XX/XX/year>2024 Close Date : XX/XX/year>2024 Status : Closed Account 2 Bank Name : Citibank XXXXXX/XX/XXXXRouting Number : XXXX Account Number : XXXX Open Date : XX/XX/year>2024 Status : Post No Debits I have never opened any accounts with Citibank, nor do I reside in a state where Citibank has a branch. Furthermore, the accounts listed above show conflicting information regarding their opening dates and statuses, which raises concerns of fraudulent activity. 

Account 1 shows two different dates for account openingXXXX2024 and XX/XX/scrub>/2024. The statuses indicate conflicting changes, including " New Account '' and " Post No Debits. '' Account 2 shows an opening date of XX/XX/scrub>/2024, with a status of " Post No Debits '' and a " New Account '' status on XX/XX/year>2024. 
This inconsistency not only reflects incorrect information but is also damaging to my financial reputation. I am requesting the immediate removal of these accounts from my credit file as they were opened fraudulently without my consent.The reporting of such inaccurate information has caused severe damage to my character, reputation, general mode of living, and my ability to obtain credit for personal and housing purposes. This inaccurate reporting has damaged my livelihood. 

15 U.S. Code 1681s2 - Responsibilities of furnishers of information to consumer reporting agencies ( a ) Duty of furnishers of information to provide accurate information Prohibition ( A ) Reporting information with actual knowledge of errors A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. Duty : a moral or legal obligation ; a responsibility Accurate : correct in all details ; exact. Prohibition : a law or regulation forbidding something 15 USC 1681 s-2 says you, Citibank FSB , are a furnisher of information to a consumer reporting agency. You ARE PROHIBITED BY LAW from furnishing inaccurate information. I demand you to cease and desist the reporting of incorrect/inaccurate information immediately. 15 USC 1681 s-2 ( a ) ( 1 ) ( A ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. Prohibition ( B ) Reporting information after notice and confirmation of errors A person shall not furnish information relating to a consumer to any consumer reporting agency if ( i ) the person has been notified by the consumer, at the address specified by the person for such notices, that specific information is inaccurate; and ( ii ) the information is, in fact, inaccurate.

In conclusion, I have shown you and you have been put on notice that you are reporting inaccurate information. The information is, in fact, inaccurate.

The continued reporting of this inaccurate information is a clear violation of the Law 15 USC 1681 s-2 of your responsibilities as a furnisher of information.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation