Consumer complaint received 2025-07-26 00:00:00
Product: Debt collection — I do not know
Issue: False statements or representation — Attempted to collect wrong amount
Company: Kriya Capital, LLC
State: MO

Complaint narrative:
Credence Resource Management [ XXXX ], XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, Tx XXXX XXXX XXXX XX/XX/year> Re : Formal Dispute & Demand to Cease Collection/Resale of Invalid Debt To Whom It May Concern : I am writing in response to your recent attempt to collect the above-referenced debt. I am formally disputing the validity of this alleged debt under the Fair Debt Collection Practices Act ( FDCPA ), 15 U.S.C. 1692g ( b ).

This debt is not mine, and I have previously submitted a dispute and proof ( including documentation of full payment for the item in question ) to a prior debt collector. 
That collector failed to verify and ceased collection. Despite this, the alleged debt was resold and reassigned to CRM [ Credence Resource Management , LLC ], which has now contacted me, via USPS, without providing any new validation, misrepresenting a known false debt, which is illegal and a violation of 15 U.S.C. 1692e ( 2 ) ( A ), because of misrepresenting this debt as a valid, legal debt.

Under the FDCPA : 15 U.S.C. 1692g ( b ) prohibits any collection activity until verification of the debt is provided. 
o Furthermore, the collector can not legally resell or reassign the debt without passing along the dispute.

15 U.S.C. 1692e ( 8 ) prohibits communicating credit information to third parties without disclosing that the debt is disputed Any further attempt to collect or report this debt without disclosing that it has been disputed and unvalidated is a violation of federal law.

Additionally, under the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681s-2 ( a ) ( 3 ), any furnisher of information must report a debt as disputed to credit reporting agencies once notified.

Furthermore, failure by CRM to verify or acknowledge the prior dispute does not exempt your conduct from being classified as harassment under 15 U.S.C. 1692d. 

However, I spoke directly to XXXX XXXX and XXXX XXXX on XXXX XX/XX/year> @ XXXX, informing them this debt was already disputed with XXXX XXXX XXXX XXXXXXXX and they were unable to validate the debt once I provided both companies with a copy of my purchase receipt from XXXX XXXX. 

It is the responsibility of CRM to request any prior dispute documentation. 

Additionally, under 15 U.S.C. 1692e ( 2 ) ( A ), if you have received proof, including the XXXX XXXX receipt confirming I purchased the phone outright, and you continue to attempt collection, you are misrepresenting a known false debt, which is a direct violation of federal law. 

Let this serve as formal notice : In the event this alleged debt is resold or reassigned again, I will hold CRM legally liable and initiate suit for harassment, intimidation, and misrepresentation of a debt that has already been proven to be invalid. 

If this debt has been or is being reported without acknowledging my previous dispute, this constitutes a direct violation of the FCRA. 

Accordingly, I demand the following : 1. Cease all collection efforts I would be happy to provide another copy of my XXXX XXXX receipt for the sum amount of {$1500.00} ; otherwise, CRM is responsible for contacting XXXX XXXX XXXX XXXX for the copies of the receipt. 

2. Cease and desist from any resale or reassignment of this unvalidated and disputed debt CRM will be liable under the FDCPA if they reinitiates or continues collection on an invalid or disputed debt that has not been validated. 

3. If you have already furnished information to any credit bureau, you must immediately : Notify them that this debt is disputed Cease reporting this debt until it is validated This letter serves as a formal notice of dispute and demand to cease collection and resale activity. Continued attempts to collect or report this unverified debt will be documented and reported to the Consumer Financial Protection Bureau ( CFPB ), Federal Trade Commission ( FTC ), and state Attorney Generals office, and may result in legal action. 

Sincerely, XXXX

Company response to consumer: Closed with non-monetary relief