Consumer complaint received 2024-12-27 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Was not notified of investigation status or results
Company: EQUIFAX, INC.
State: TX

Complaint narrative:
XX/XX/XXXX Follow-Up Dispute Verification - Failure to Comply with FCRA and this is the proof than show the violation Totally all law written to FCRA Section 611, FCDRA AND TILA, DELETE IMMEDIATELY THE FOLLOWING ACCOUNT : Dear CFPB, I am writing to formally follow up on my previous dispute filed on XX/XX/XXXX, regarding inaccuracies on my credit report. Despite my initial efforts, the discrepancies in the following account ( s ) persist, and I am compelled to escalate this matter. The credit bureaus have failed to address the inaccuracies adequately, violating multiple provisions of the Fair Credit Reporting Act ( FCRA ), the Fair Credit Debt Reporting Act ( FCDRA ), and the Truth in Lending Act ( TILA ). 
Accounts in Question : Account Name : XXXX  Summary of Account Details : Account Number : XXXX High Balance : XXXX : {$3000.00} Equifax : {$2400.00} XXXX : {$0.00} Dates : Last Verified : XX/XX/XXXX ( XXXX ) Date of Last Activity : XX/XX/XXXX ( XXXX ), XX/XX/XXXX ( Equifax ) Date XXXX : XX/XX/XXXX ( XXXX ), XX/XX/XXXX ( Equifax ) Date XXXX : XX/XX/XXXX ( XXXX ), XX/XX/XXXX ( XXXX & Equifax ) Account XXXX : XXXX : Closed XXXX Charged off as bad debt, Purchased by another lender Equifax : Account transferred or sold, Charged off account XXXX : Purchased by another lender, Unpaid balance reported as a loss by credit grantor Payment History : XXXX : No late payments reported XXXX : Charge-off noted for multiple months Equifax : Charge-off noted for XXXX through XXXX Additional Details : Balance Owed : {$0.00} across all bureaus Payment Amount : {$0.00} Credit Limit XXXX {$10000.00} Last Payment XXXX XX/XX/XXXX Additional Inconsistencies and Errors : Discrepancies in Payment History : XXXX reports no payment history, while XXXX and Equifax indicate charge-offs during specific months.

Incorrect Status and Remarks : Remarks such as " Purchased by another lender '' differ between bureaus, suggesting an incomplete or inaccurate transfer of information.

Failure to Properly Investigate : Documentation verifying the validity of this account has not been provided despite previous requests under Section 609 ( a ) ( 1 ) ( A ) of the FCRA.

Violation of Data Accuracy Requirements : As per 15 U.S. Code 1681e ( b ), procedures to ensure maximum possible accuracy were not demonstrated.

Evidence of Inaccuracy and Violations : Failure to Investigate Accurately ( 15 U.S. Code 1681i ) : I did not receive a thorough investigation within the mandated 30-day timeframe following my initial dispute. The results of the investigation did not address the reported inaccuracies comprehensively.

Inadequate Compliance Procedures ( 15 U.S. Code 1681e ( b ) ) : The credit bureau has not demonstrated reasonable procedures to ensure the maximum accuracy of information, as evidenced by the discrepancies in the reported account status, payment history, and balances across the three credit bureaus.

Duties of Furnishers of Information ( 15 U.S. Code 1681s-2 ) : The furnishers of the disputed information failed to adequately investigate and rectify the inaccuracies after being notified of my dispute, as required by law.

Verification Requirement ( 15 U.S.C. 609 ( a ) ( 1 ) ( A ) ) : The bureau is required to verify accounts using original signed consumer contracts or documentation. I request evidence supporting the validity of this account.

Accuracy Compliance ( 15 U.S. Code 1681i ( a ) ( 5 ) ) : If the information can not be verified, it must be removed from my credit report immediately.

Transparency and Accuracy ( TILA, 15 USC 1601 ) : The reporting of this account has not been accurate or transparent, violating my consumer rights under TILA.

Public Law 91-506, Title VI, Section 611, Subsections A-D : Your response and verification process did not comply with these provisions, necessitating the removal of the inaccurate record.

Resolution Requested : I am requesting that the CFPB investigate this matter thoroughly and take appropriate action against [ Credit Bureau Name ] for their failure to comply with FCRA, FCDRA, and TILA. I demand the immediate deletion of the following account from my credit report : Account XXXX : XXXX Account Number : XXXX Failure to comply with these legal obligations will leave me with no choice but to escalate the matter further, including legal action if necessary. 
Thank you for your immediate attention to this matter. Please provide me with a response within 15 days as mandated by 15 U.S.C. 1681i ( 7 ). I look forward to your prompt resolution. 
Sincerely, XXXX XXXX XXXX

Company response to consumer: Closed with non-monetary relief