Consumer complaint received 2025-03-18 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: EQUIFAX, INC.
State: CT

Complaint narrative:
I previously disputed the late payment reported on my credit report. My dispute was submitted on [ Date ], and you were required to conduct a reinvestigation within XXXX  days as per the Fair Credit Reporting Act ( FCRA ) 1681i ( a ) ( 1 ) ( A ). As of today, I have not received sufficient verification proving the accuracy of this account. Here are said accounts : Card Accounts XXXX accounts ending in XXXXXXXX XXXX XXXX XXXXXXXX accounts ending in XXXX XXXX accounts ending in XXXX XXXX  XXXX bank accounts ending in XXXX Under FCRA 1681i ( a ) ( 5 ) ( A ), if disputed information can not be verified within XXXX  days, it must be deleted from my credit report. This non-compliance constitutes a direct violation of my consumer rights under federal law.

Legal Violations & Consumer Protections 1. Fair Credit Reporting Act ( FCRA ) Violations FCRA 1681i ( a ) ( 1 ) ( A ) : Credit bureaus must investigate disputes within XXXX  days. 
FCRA 1681i ( a ) ( 5 ) ( A ) : If information is unverifiable, it must be removed.

FCRA 1681e ( b ) : Consumer reports must be accurate ; failure to correct inaccuracies violates this section.

FCRA 1681b : My personal credit file can not be accessed or reported without a permissible purpose.

FCRA 1681c ( a ) ( 1 ) & ( 2 ) : Credit bureaus can not report outdated, inaccurate, or unverifiable information on my credit report.

FCRA 1681s-2 ( a ) ( 1 ) ( B ) : Furnishers ( creditors ) must report only accurate information and update or delete incorrect records.

FCRA 1681s-2 ( b ) : If a creditor can not verify a disputed late payment, it must be corrected or removed.

2. Fair Debt Collection Practices Act ( FDCPA ) Violations ( If a Debt Collector is Reporting ) FDCPA 809 ( b ) ( 15 U.S.C. 1692g ( b ) ) : If a consumer disputes a debt, the debt collector must cease collection and verify the accuracy before continuing to report. 
FDCPA 807 ( 15 U.S.C. 1692e ) : Prohibits false, misleading, or deceptive credit reporting by collectors.

FDCPA 808 ( 15 U.S.C. 1692f ) : Prohibits unfair or unconscionable debt collection practices.

3. Gramm-Leach-Bliley Act ( GLBA ) Privacy Violations GLBA 6801 : Requires financial institutions and credit reporting agencies to protect my private financial data.

GLBA 6821 : Prohibits unauthorized access, sharing, or reporting of my private information without consent. 

4. Federal Trade Commission ( FTC ) & Consumer Financial Protection Bureau ( CFPB ) Protections FTC Act ( 15 U.S.C. 45 ( a ) ) : Prohibits unfair or deceptive practices, including misleading credit reporting.

CFPB Regulation V ( 12 C.F.R. Part 1022 ) : Enforces FCRA requirements on credit bureaus and furnishers.

As per FCRA 1681i ( a ) ( 5 ) ( A ), I demand that you : Delete the inaccurate late payment entry from my credit file immediately.

Provide written confirmation that this removal has been processed.

Send me an updated copy of my credit report reflecting this change.

Notice of Legal Action & Next Steps Failure to comply with this request within XXXX  days will result in formal complaints with the following regulatory agencies : Consumer Financial Protection Bureau ( CFPB ) : https : XXXX Federal Trade Commission XXXX FTC XXXX : XXXX : XXXX XXXX Attorney XXXX XXXX Better Business Bureau ( BBB XXXX If necessary , I will also consider legal action for violations of my consumer rights under the FCRA, FDCPA, and GLBA, which provide for statutory damages, punitive damages, and attorney fees. 

I expect a response confirming compliance within XXXX  days. Please consider this my final request before legal escalation.

Company response to consumer: Closed with non-monetary relief