Consumer complaint received 2019-10-18 00:00:00
Product: Payday loan, title loan, or personal loan — Installment loan
Issue: Problem when making payments — 
Company: WELLS FARGO & COMPANY
State: NC

Complaint narrative:
CFPB APPEAL I HAVE OBTAINED EVIDENCE REGARDING WELLS FARGO DENIAL OF MY AUTO LOAN BEING MADE IN XX/XX/XXXX AND NOT XX/XX/XXXX WHAT WELLS FARGO HAS BEEN CLAIMING 6 TIMES via documented letters thru the cfpb. The transaction summary that was sent thru the portal also confirms that wells Fargo has only credited my balance since XXXX XXXX -I have been reporting to cfpb and the Occ that wells Fargo dealership and wells Fargo bank XXXX XXXX XXXX etc regarding numerous issues THIS 1 IS regarding my car loan agreement I entered into thru Wfds in XXXX XXXX XXXX which I have requested copies of both the loans for FRAUD REVIEW. NO CONTRACTS AND DOCUMENTS sent to me as Of present date. 
This complaint is another appeal I have submitted to the consumer financial protection bureau regarding wells Fargo denial to give me the true facts in my auto loan of XX/XX/XXXX purchase of XXXX XXXX XXXX from a car dealership in XXXX SC. I slept in my BLOWN engine as per them XXXX XXXX that night before I got the loan in 30 degree weather so as I stated to Wfds numerous times and no I did not sleep in the XXXX   XXXX fraud charge placed on my XXXX  account the day before as reported to XXXX. 
After obtaining my XXXX  statements I finally have the proof of my cfpb complaint portals claim of wells Fargo bank. I have attached numerous XXXX  statements of mine I ordered showing I made Wfds payments in XX/XX/XXXX and XX/XX/XXXX and XX/XX/XXXX XX/XX/XXXXXXXX XXXX XX/XX/XXXX and again in XX/XX/XXXX andXX/XX/XXXX and XX/XX/XXXX and my loan was made on XXXX XXXX XXXX and not the fraud contract of XXXX XXXX that Wfds said they sent me thru the cfpb. I still need both the XXXX XXXX and the XXXX XXXX for my identity theft FRAUD Proof files -- -- -- - ''. I am hereby demanding immediate payment NOT A CREDIT ... A Wells Fargo Bank certified cashiers check to the payor in the my name of XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX nc XXXX XXXX immediately and for Wells Fargo bank to send me via certified mail and copies of the 2 auto loan contracts and all relating documents of those transactions on file at wells Fargo bank for FRAUD REVIEW immediately. CFPB and Wells Fargo XXXX XXXX -- this is exactly what happened to me in person in XXXX and XXXX in person at the Wells Fargo bank on XXXX XXXX XXXX XXXX XX/XX/XXXXXXXX va when I reported FRAUD transfers of all of my monies out of my accounts that were my XXXX XXXX of SSA which included a XXXXXXXX XXXX  check in XXXX for my XXXX monies and approx 1200 dollars after that - my monies never I guess made it into my account BUT SOMEONE ELSES and my life savings XXXXXXXX XXXX plus from my 2 solely owned XXXX XXXX XXXX accounts dating from my original XXXX XXXX account XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX as per the SSA letter of my direct deposits documentation that I have provided on numerous occasions to wells Fargo. I WAS TOLD THE EXACT STATEMENTS BY THE MANAGER of XXXX wells Fargo THEN. THERE WERE NO SUCH ACCOUNTS Mrs XXXX XXXX I am sorry ... YOU HAVE XXXX BALANCES WITH WELLS FARGO. 
I hope this proof will make Wells Fargo to take a closer look of the fraud reports THAT I will share under oath I made in person at XXXX. to the wells Fargo XXXX XXXX XXXX woman approx XXXX XXXX XXXX  that her office was in the middle and used the right office I made reports of fraud activity in of my monies of XXXX XXXX at XXXX XXXX XXXX XXXX XXXX XXXXXXXX va I would always give my checks of XXXX  of approx. Total of XXXXk to her to deposit into 1 on my 2 accounts. Ask Miss XXXX a XXXX XXXX XXXXl human being with XXXX XXXX that always sat in the teller chair on far left at XXXX WellsFargo bank she knew my sister XXXX XXXX XXXX. 
Wells Fargo as I stated your bank owes me for payments I made on my auto loan in XXXX XXXX XXXX times 9 months plus 2 that are not on your transaction summary you submitted to the cfpb portal ( it  only shows I paid beginning XXXX XXXX not true ... as per your transaction summary your bank is only showing payments since XXXX XXXX. That equalls to be. {$170.00} x 9 {$1400.00} plus from the interest rate you charge me on my loan at 22 % plus {$10.00} a page for having to request copies of my bank statements twice equals {$90.00} equals. {$1500.00} plus interest {$1600.00} dollars approx. SO MY DEMAND IS FOR {$1600.00} and to review my accounts for my unaccounted reported funds of approx 200 thousand plus dollars in XXXX and XXXX. 
Please send me this money asap. 
As the transactions are stated on my XXXX XXXX XXXX XXXX. For account # XXXX by XXXX XXXXXXXX XXXX whoever that company is. 
XXXX XXXX XXXX {$170.00} XXXX XXXX XXXX {$170.00} XXXX XXXX XXXX {$170.00} XXXX XXXX XXXX {$170.00} XXXX XXXX XXXX {$160.00} XXXX XXXX XXXX {$180.00} in person at XXXX/wells Fargo bank XXXX XXXX XXXX and to present recorded on summary response by Wfds thru cfpb portal Plus {$10.00} for each of these statements which is additional that it costs and then {$10.00} up front for each additional copy I may be required to get to prove the facts in this case. If wells Fargo does not want to admit the facts and pay me {$1600.00} for the payments that were not deducted plus copies and interest as required in our loan agreement of XXXX XXXX .... that my loan was made XXXX XXXX and not there claims of XXXX XXXX then I will file a official grievance with the federal agencies and hire an attorney which then those costs will be wells Fargo not mine wells Fargo additional monies Plus punitive damages for not protecting my personal information ..Plus I request again both copies of contracts that I WAS NOT SENT BY WFDS and was not attached in the cfpb portal response as per proof on the complaint XXXX and all relating documents approval letters gap insurance etc relating to the agreement I entered into with wells Fargo in XXXX XXXX and all others on file under my names made that year. 
I reserve all my legal rights in this matter. 
Thank you XXXX XXXX XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation