Consumer complaint received 2015-09-16 00:00:00
Product: Credit reporting — 
Issue: Incorrect information on credit report — Information is not mine
Company: Experian Information Solutions Inc.
State: WV

Complaint narrative:
I received a bill for ANOTHER XXXX XXXX XXXX ... .... 
I called the phone number provided, ( Collection Agnecy ), & spoke with XXXX XXXX XXXX ( Mgr. ), of XXXX XXXX XXXX, dated XX/XX/XXXX. 
He told me that : ''I owed a XXXX a Gas Bill ''. Then he ask me if my SSAN # was ending in XXXX. I told him ''NO ''! .... ( My SSAN ends in XXXX ). He then told me ''I was NOT the correct XXXX XXXX XXXX XXXX & he could not give me any additional info., with regard to this matter ''. 
This SSAN # appears on my Credit Reports, of several Agencies. XXXX Agency has me down for XXXXeach SSAN # 's. Also, all XXXX CREDIT AGENCIES, list me is having lived at : XXXX in XXXX, XXXXVa., XXXX. 
I HAVE NEVER LIVED AT THIS ADDRESS. I told ALL XXXX CREDIT AGENCIES that I NEVER LIVED AT XXXX XXXX XXXX, in XXXX, XXXXVa .... ( but THEY ( CREDIT AGENCIES ), still report this as my PREVIOUS ADDRESS. Even XXXX I have NEVER LIVED THERE! 
The XXXX BILL Account # is : XXXX, Amount owed by the OTHER XXXX XXXX XXXX, XXXX XXXX # ENDING IN XXXX XXXX, is {$820.00}. 
( This must be an old Bill, as they offered the other XXXX, a discount to pay, this above Bill, ( for : {$240.00} ). 
XXXX XXXX, XXXX Mgr. XXXX ), would not give me any additional info. with regard, to the above FRAUD, ( using my Credit Account ), as several Agencies have reported me as having XXXX SSAN # 's. 
Please check with ALL XXXX CREDIT AGENCIES, & make sure ALL XXXXCredit Agencies, TAKE THE ABOVE STATEMENT OFF OF MY CREDIT REPORT. Also please make sure ALL XXXXCredit Agencies, REPORT MY CORRECT SSAN #. Which is : ***********. And ''NOT '' list any other SSAN # 's .... ( as I only have XXXX ). 
Also, have ALL XXXXCredit Agencies, TAKE OFF THE INCORRECT ADDRESS OF : XXXX XXXX XXXX, XXXX, XXXX XXXX, XXXXVa., XXXX, OFF OF MY CREDIT REPORT, ( as I have ask them to do .... ( IN THE PAST, & they REFUSE to do & have ''NOT DONE '', as of yet. 
Again, I lived in the XXXX from XX/XX/XXXX, until XX/XX/XXXX. ALL XXXXCredit Agencies are reporting my ADDRESSES from THAT TIME ... ( ALMOST 5-YEARS ), as me STILL LIVING XXXX! How can I live in the XXXX, & have an ADDRESS ( OF LIVING ), XXXX? Please have ALL XXXXCredit Agencies, take off any & all PREVIOUS ADDRESSES, from that period of time .... ( XX/XX/XXXX til XX/XX/XXXX ). 
Also, make sure ALL XXXXCREDIT AGENCIES take off XXXX '' report of the FRAUD .... ( already filed a report or claim to your Agency : # XXXX ). 
I PAID this XXXX XXXX XXXX XXXX XXXX XXXX XXXX off, via my XXXX. Bank '', XX/XX/XXXX ... .for : $ XXXX-Dollars. Despite me paying this off, ( even thou I did ''NOT '' owe it ). After I discovered I DID NOT OWE THIS BILL, I ASK MY BANK TO REFUND MY MONEY OF $ XXXX-Dollars ... which they are yet to do. I have filed a Dispute with XXXX Bank '', for the above amount. 
Even XXXX I paid this FRAUD OFF ... .. '' XXXX COLLECTION AGENCY '' STILL IS REPORTING THIS ON ''EXPERIAN '' XXXX XXXX '', as still being on my Account, ( as PAID OR CLOSED ), BUT STILL LISTING THIS ''FRAUD '', on my XXXXabove Credit Agencies. I requested ' '' XXXX COLLECTON Agency '' to take this FRAUD OFF OF ALL XXXXCREDIT AGENCIES, & they ''XXXX COLLECTION AGENCY '', has ''NOT '' done this, despite THEM telling me that they would. 
So I would like to file a REPORT on ... .. '' XXXX COLLECTION AGENCY '' ... ... for ''NOT '' doing what they PROMISED me that they would do, ... ..***IF I PAID THIS FRAUD OFF***, THEY LIED TO ME! 
ALSO ... .I would like to file a REPORT OR CLAIM, with : XXXX. 
I ask them to tell me WHAT, THE ''LEIN '' was, & for what? They ask me to file ANOTHER FRAUD request. Despite me ASKING them to give me FROM WHOM & WHAT WAS THIS ABOUT? I do n't know what this is. They gave me a score of XXXX ... & I was DENIED to be added onto my wife 's Savings Account, for XXXX XXXX XXXX Bank XXXX, last month. 

Thanks, XXXX

Company public response: Company chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief