Consumer complaint received 2024-03-30 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Problem with personal statement of dispute
Company: EQUIFAX, INC.
State: NJ

Complaint narrative:
New Jersey State Police XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXXXXXX Dear sir, I have decided to ask your kind to advise for answering the request of credit report company Equifax, which office is addressed Equifax Information Services LLC, XXXX XXXX XXXX, XXXXXXXX XXXX XXXXXXXX. I have received two letters from same office prepared on XX/XX/XXXX. At first, I need to write down my personal situation. The FTC Identity Theft report was submitted for me on XX/XX/XXXX ( report # XXXX ) after the experiences of hacking of course works of XXXX XXXX XXXX, my business website, personal information online, insurance, and now banking information. I work with CFPB to solve the issues with the banks and insurance companies. I contacted with XXXX, XXXX, Equifax, XXXX, and XXXX XXXX With XXXX, somehow, because the envelop was sent from the district court in XXXX to submit the papers, I am on the position of versus, which I still can not understand why the envelop with the documents came and the aftermath of court. My account of XXXX is not able to open with some reason. Upon the request of explanation, the clerk of the district court told me to contact with the attorney. At that moment, in my mind, the attorney was meant attorney ( of General ) not regular lawyer. Therefore, I just sent the first envelop to the office of the New Jersey Attorney General. Still, I continue to send the envelopes. 
One of two letters of Equifax written on XX/XX/XXXX of XXXX asked the same request to submit the documents of identification. Honestly, since the situation was mess around the Identity Theft report was created, I did not trust any offices related with confusion ; therefore, I contacted only the headquarters. Whenever the offices of Equifax, XXXX, and XXXX asked the identification, I answered to their headquarters. In case of Equifax, I answered to its headquarter addressed Equifax XXXX, XXXX XXXX XXXX. XXXX, XXXXXXXX XXXX XXXX. 
The second letter requested me to go to the website of FTC.gov and file to get a new ID theft report. Since I have already on fraud alert with several credit report companies with current ID, the request of Equifax does not make sense at all. And this office employee asked me to file to get a police report, which I have not asked before. Honestly, I am tired with these requests from the credit report companies, and I am already tired by one incident, which I received a XXXX harassing item by mail and brought it to the local police station in XXXX XXXX, NJ. Then, after seeing the item of this XXXX harassing item, the police asked me to report the federal organization ; therefore, simply I do not rely on it. And still, I am in the shock of seeking suspicious documents regarding on my banking, I do not want to talk directly at this moment. I just want to submit the copy of this Equifax agency letter and ask your organization what I should do next. At least, I can say I reported everything FTC, CFPB, and other federal organizations. Also, I try to submit the letters on these matters one by one to the office of New Jersey Attorney General. 
Sincerely, XXXX XXXX

Company response to consumer: Closed with explanation