Consumer complaint received 2024-02-06 00:00:00
Product: Debt collection — Medical debt
Issue: Written notification about debt — Didn't receive enough information to verify debt
Company: Mendelson Law Firm
State: TN

Complaint narrative:
My husband and I both received letters from the Mendelson Law Firm back in late XX/XX/XXXX. I used the method stated in their letter to electronically dispute the debt. I kept a copy of what I sent and a screenshot of the submission of my request on XX/XX/XXXX. I heard nothing back at all from Mendelson Law Firm until my husband was served with a court summons on XX/XX/XXXX, a full 5 months after proof of the debt was requested and was never received. 

I called the Mendelson Law Firm on XXXX XXXX XXXX to ask why they have sued us for a debt they failed to supply proof as requested per their instructions. I was told they never received it or it was lost in the process. I informed them that I have proof I sent the request in XXXX. I also informed " XXXX '' the legal secretary and then " XXXX XXXX '' that they were in violation of the fair debt collection practices act and no longer legally allowed to collect on the debt. I was dismissed as if the law isn't taken seriously and it had no meaning or bearing on their pursuits. I found this very distressing as a Law firm should have complete knowledge of the law as it applies to their direct business practices. 

In the meantime I requested statements from my insurance company ( XXXX ). XXXX told me the claim was so old, over 3 years and they would not have record of it. So I started digging through my personal insurance records at home. I found the EOB 's as well as the statement from XXXX telling my husband and myself that we owe XXXX of XXXX ( The XXXX XXXX  ) absolutely nothing. I immediately called the law firm and submitted my proof to them. They confirmed they had received it and would speak to their client. In the meantime our XX/XX/XXXX court date is quickly approaching. 

This morning XX/XX/XXXX, I received an email from XXXX XXXX requesting a current EOB from XXXX for the XXXX claim and informing me that her client was actively filing claims with XXXX as recent as XX/XX/XXXX. That is the same month they sued me. I can not comprehend how we can be sued under such false pretenses when they are still trying to sort the bill with the insurance company. I am not the insurance company. Telling the court that I owe a debt that could not be proven, proof of debt was never supplied timely or otherwise and now a current EOB is being requested from a XXXX bill. That is an impossible thing to furnish as that is not a document that can be generated without a claim being submitted and no claim has been submitted since XXXX. 
My husband is a XXXX XXXX XXXXXXXX veteran and I have not worked for years due to XXXX and then a diabilating auto immune disorder. We know that time is dragging on and the ultimate goal is a default judgement against us on the XXXX of XX/XX/XXXX. 

We are easy targets and feel that we are being preyed upon. We made the mistake of believing the law applied to everyone and not just us. We are asking for assistance and resolution.

Company response to consumer: Closed with explanation