Consumer complaint received 2024-10-10 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Experian Information Solutions Inc.
State: NC

Complaint narrative:
I am writing to formally dispute the inaccurate reporting on my XXXX XXXX account referenced above, account number XXXX. Upon reviewing my credit report, I noticed several discrepancies regarding the information being reported, which are not in compliance with the Fair Credit Reporting Act ( FCRA ), specifically 15 U.S. Code 1681e ( b ), 15 U.S. Code 1681i ( 5 ), FCRA 611 ( a ) ( 7 ), FCRA 611 ( a ) ( 2 ) ( B ), and 15 U.S. Code 1681s-2.

The account has been inaccurately reported as charged off for the entire year of XXXX. Despite this, the account, number XXXX, is still being shown as in charge-off status in XXXX and XX/XX/XXXX. Additionally, the report reflects XXXX late payments during these months, followed by gaps in reporting, which is inconsistent with my account history. 
As per IRS guidelines, canceled debt ( charge-off ) is considered gross or ordinary income. In cases where a debt is canceled, the creditor must furnish a 1099-C form for the cancellation of debt. If XXXX XXXX has indeed charged off this debt, a 1099-C form be provided as proof. Otherwise, this account should not be reflected in my credit report as a charge-off.

Attached are screenshots of the inaccuracies reported on my credit from XXXX XXXX XXXX all three bureaus.

Under 15 U.S. Code 1681e ( b ), credit reporting agencies are required to ensure maximum possible accuracy in the reporting of consumer information. Further, under 15 U.S. Code 1681i ( 5 ), any information that is found to be inaccurate must be promptly deleted from the consumers file. Additionally, 15 U.S. Code 1681s-2 requires furnisher of information to provide accurate information and to investigate disputes.

Under FCRA 611 ( a ) ( 2 ) ( B ), you are required to notify the consumer reporting agency of the dispute within five ( 5 ) business days. Furthermore, under FCRA 611 ( a ) ( 7 ), I request that you provide me with the description of the procedure used to determine the accuracy and completeness of the information being reported.

I am requesting immediate action to investigate and remove these discrepancies, as the information being reported is inaccurate and misleading. I also demand that you block these inaccurate transactions from being reported on my consumer report within XXXX ( XXXX ) days from the receipt of this notice. 
In addition, pursuant to my rights under the Fair Debt Collection Practices Act ( FDCPA ) and other applicable laws, I hereby demand that XXXX XXXX immediately cease and desist from any and all further communication with me regarding this account, except as required by law or necessary to confirm the resolution of this matter.

Failure to comply with these requests may result in legal action, including claims for damages as permitted under FCRA, up to {$1000.00} per violation. I trust that XXXX XXXX will take this matter seriously and resolve it promptly. 
Please confirm in writing that the disputed information related to account number XXXX has been removed from my credit report, and that all further communication regarding this account has ceased. Additionally, provide the description of the procedure as required by FCRA 611 ( a ) ( 7 ).

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation