Consumer complaint received 2025-01-29 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: TX

Complaint narrative:
XX/XX/XXXX Subject : XXXX XXXX XXXX XXXX, XXXX, and TransUnion for Inaccurate Reporting of Late Payments on XXXX XXXX XXXX XXXX XXXXXXXX To Whom It May Concern, This is my fourth formal complaint regarding the inaccurate and inconsistent reporting of late payments on my XXXX  XXXX account ( # XXXX ) by XXXX, XXXX, and TransUnion. Despite my previous dispute letters dated XX/XX/XXXX, XX/XX/XXXX, and XX/XX/XXXX, these inaccuracies remain unresolved, violating multiple provisions of the Fair Credit Reporting Act ( FCRA ), the Truth in Lending Act ( TILA ), and other consumer protection laws. 
Errors and Discrepancies in Reporting : Late Payment Reported for XX/XX/XXXX ( 30 days late ) : TransUnion : Incorrectly reports a late payment for XX/XX/XXXX. 
XXXX : Also reports a late payment for XX/XX/XXXX, conflicting with my actual payment history. 
XXXX : Similarly reports the same late payment for XX/XX/XXXX, despite this account being closed and paid in full. 
Credit Limit Discrepancies : TransUnion and XXXX : Report the credit limit as {$500.00}. 
XXXX : Reflects {$0.00} as the XXXX XXXX, which is inaccurate. 
Date of Last Activity Discrepancy : TransUnion : XXXX XX/XX/XXXX. 
XXXX : XXXX XX/XX/XXXX. 
XXXX : XXXX XX/XX/XXXX. 
Date Reported : TransUnion : XX/XX/XXXX. 
XXXX : XX/XX/XXXX. 
XXXX : XX/XX/XXXX. 
Account XXXX : All three bureaus reflect the account as closed and paid, yet they continue to report inaccurate derogatory marks, misleading potential creditors. 
Inconsistent Remarks : TransUnion : " Dispute resolved ; reported by grantor. '' XXXX : " Account was in dispute- now resolved - reported by subscriber. '' XXXX : " Closed or paid accountXXXX balance. '' Violations : Fair Credit Reporting Act ( FCRA ) : 15 USC 1681e ( b ) : Credit reporting agencies are required to ensure maximum accuracy in consumer files, which has not been upheld.

15 USC 1681i : Mandates thorough investigation of disputes and correction or deletion of inaccurate information.

Truth in Lending Act ( TILA ) : 15 USC 1666b : Creditors must send periodic statements at least 21 days before the payment due date, raising doubts about the legitimacy of the reported late payments. 
Protection Against Non-Payment of Obligations Act ( PAANL ) : This act reinforces the obligation of creditors to provide timely and accurate statements to prevent consumers from being unfairly penalized.

Demands : Immediate Removal of the inaccurate late payment notation for XX/XX/XXXX from the credit reports of XXXX, XXXX, and TransUnion. 
Correction of Discrepancies in the credit limit, date of last activity, and other fields across all bureaus. 
Formal Written Confirmation from each bureau that corrections have been made and will reflect in future reports.

If this matter is not resolved promptly, I will escalate this complaint further by filing additional reports with the Federal Trade Commission ( FTC ), my state Attorney General 's office, and pursuing legal remedies under the FCRA and TILA. Your repeated failure to address these errors continues to harm my creditworthiness, and I will not allow this negligence to persist. 
I trust that the CFPB will take immediate action to ensure XXXX, XXXX, and TransUnion comply with their legal obligations. 
Sincerely, XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief