Consumer complaint received 2025-03-28 00:00:00
Product: Payday loan, title loan, personal loan, or advance loan — Installment loan
Issue: Charged fees or interest you didn't expect — 
Company: Deinde Online Services, LLC
State: MI

Complaint narrative:
I am calling to your attention a XXXX XXXX, which operates in a sneaky fashion as they are being recommended by XXXX XXXX -- while quietly charging 155 % interest which accrues weekly, resulting in an incredibly different arrangement than most people would be expecting. While it may have been on the agreement, I unfortunately trusted XXXX XXXX to suggest a reputable product. I knew the interest would be higher than regular loans due to my credit score, but this amount of interest -- paid from EVERY SINGLE PAYCHECK -- twice per month, instead of the once monthly payment I expected, is not affordable to me, and is very predatory and dishonest.

Here 's the story, and I am attaching the agreement they sent me recently when I challenged them on the terms I believed I had signed up for : I needed a loan so I looked at my XXXX XXXX account, believing they were reputable. They showed me the lender " Integra Credit '', suggesting I request a loan from them, which would be advantageous for me in improving my credit score. The loan I signed was for {$3000.00}, to be able to move out of a moldy and unhealthy apartment into a new one rather than stay for another lease term. I had lived in the old apartment since 2017 because the landlord started requiring 60 days ' notice to move, and hardly any apartment complexes in my area know what their availability will be that far ahead of time ( most places only require 30 days ' notice ). So, I decided to hold my new apartment to make sure I had somewhere to live, rather than gamble on it in this climate of housing scarcity, while also paying rent on the old place, as well as paying for moving expenses, which required the loan.

I was not prepared at first for the loan to be due immediately, as they promptly notified me that my first payment was due very quickly after receiving the loan, so I requested the first two payments to be moved back -- but otherwise, I have made my payments as instructed -- and I later found out that my repayment agreement was nothing like I believed it would be. 

The loan ended up having payments of XXXX {$200.00} due EVERY SINGLE PAYCHECK, meaning TWICE A MONTH! instead of monthly, as I believed I was signing up for. 

SO every single time I get paid, twice a month, I have to pay them ( that was not my understanding ), and this leaves very little for other bills, and my rent went up substantially in the move, ( primarily so my son could have his own room, instead of sleeping in the living room ). Even though I made all payments as agreed ( after requesting the first two be moved to the back end of the loan ), I now owe over XXXX on a {$3000.00} loan -- and this is acceptable to people!!! 

PLEASE DO NOT DO BUSINESS WITH THESE PREDATORY LENDERS!! I would have stayed another month and gambled on holding an apartment if I knew the loan would have these terms. By the time I finish paying them as agreed, I will have paid them over {$8800.00} on a {$3000.00} loan -- in one year 's time.

You can publish any part of this, in part or whole, in order to help others be aware of this predatory lender! 

My account number is XXXX online : XXXX XXXX : {$3000.00} XXXX XXXX XXXX : {$3500.00} The interest accrues weekly at a rate of 158.455 %. 
This is PREDATORY and should be illegal!! PLEASE HELP ME, I can not afford this!!!! 

Also I would like to point out that my new address is listed on this complaint ( XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, and my old address is listed on the loan agreement ( XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX  ), because I moved ( the whole reason I needed the loan in the first place ).

Company response to consumer: Closed with explanation