Consumer complaint received 2025-09-26 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Mercury Financial Intermediate LLC
State: NC

Complaint narrative:
I am filing this complaint against XXXX XXXX XXXX XXXX XXXX Mercury Credit Card and its debt buyer/collector, XXXX XXXX XXXX XXXX XXXX, for systemic and willful violations of the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681 et seq., and the Fair Debt Collection Practices Act ( FDCPA ), 15 U.S.C. 1692 et seq.

Factual Background Mercury Credit CardXXXX XXXX  XXXX XXXX sold the alleged account to XXXX XXXX XXXX XXXX XXXX. 

XXXX XXXX attempted collection but failed to provide legally required validation. In writing, XXXX acknowledged it could not provide the proper documentation and therefore returned the account. 

Once a debt is sold, the original creditor has been compensated and has no further legal standing to enforce, collect, or report. 

Despite this, MercuryXXXX continues to report a negative tradeline on my credit file. This is materially false and misleading, as the account was sold and no longer under their ownership. 

Violations of Federal Law 1. FCRA 1681s-2 False Furnishing of Information Mercury/XXXX  continues to furnish negative credit information on a debt it no longer owns. This is a direct violation of their duty to report only accurate, verifiable information. 

XXXX v. XXXX & XXXX, XXXX, XXXX XXXX XXXX ( XXXX Cir. XXXX ) : Reporting may be inaccurate if misleading to creditors. 

XXXX XXXX XXXX, XXXX XXXX XXXX ( XXXX Cir. XXXX ) : Information that is technically true but materially misleading violates the FCRA.

2. FCRA 1681i Failure to Correct/Delete Inaccurate Information When disputed, inaccurate or unverifiable information must be corrected or deleted. Because XXXX admitted it can not validate, Mercurys continued reporting is unlawful. 

3. FDCPA 1692e & 1692f Deceptive and Unfair Practices XXXX XXXX attempt to collect without validation violated 1692g and 1692e. Mercurys continued reporting compounds this violation, misleading third parties into believing the debt is enforceable.

4. FTC Act 15 U.S.C. 45 Unfair/Deceptive Practices Continuing to publish negative credit information after selling the account constitutes an unfair and deceptive act under federal law.

Legal Principle : No Standing After Sale of Debt Once MercuryXXXX sold the debt, it relinquished all ownership and standing. It can not lawfully report, collect, or threaten action. Reporting a charged-off, sold account as if enforceable is materially false. 

XXXX  v. XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX ( XXXX Cir. XXXX ) : CRAs/furnishers can not rely on unverifiable data. 

XXXX v. XXXX XXXX & XXXX XXXX, XXXX XXXX XXXX ( XXXX Cir. XXXX ) : Deceptive representations trigger liability under the FDCPA. 

Relief Requested I demand that the CFPB : Investigate Mercury/XXXX XXXX XXXX XXXXXXXX and XXXX XXXX XXXX for violations of the FCRA and FDCPA.

Compel Mercury to immediately delete all tradeline reporting from my credit report.

Compel production of documentation regarding the sale and return of the debt.

Impose civil penalties for knowingly reporting false, misleading, and damaging information.

Prohibit continued reporting by MercuryXXXX of any account it has sold.

Notice of Litigation Rights Under 15 U.S.C. 1681n, 1681o, and 1692k, MercuryXXXX and XXXX XXXX  are liable for statutory damages, actual damages, punitive damages, attorneys fees, and costs. Continued unlawful reporting or collection will result in litigation. 

Conclusion Mercury Credit Card/XXXXXXXX XXXX XXXX XXXX and XXXX XXXX XXXXXXXX have engaged in unlawful conduct : failure to validate, false reporting of a sold debt, and deceptive trade practices. I request immediate CFPB enforcement to compel deletion of this account from my credit report and to protect consumer rights.

Company response to consumer: Closed with explanation