Consumer complaint received 2024-01-21 00:00:00
Product: Vehicle loan or lease — Loan
Issue: Managing the loan or lease — Billing problem
Company: General Motors Financial Company, Inc.
State: OH

Complaint narrative:
I sent a registered security to GM Financial XXXX loan 's indenture trustee on XX/XX/ to process for payment for account number XXXX and also per the electronic transfers act to remit my interest coupon dividends to my account listed in an instruction letter. I have yet to see an update on my account reflecting my payment by way of a registered security. Nor have they sent the security back to me if they did not accept it which proves they either accepted the registered security or they mutilated it which are also terms for discharge in Article iv of there XXXX SEC filing. 
ARTICLE IV SATISFACTION AND DISCHARGE SECTION 4.1. Satisfaction and Discharge of the Indenture. This Indenture shall cease to be of further effect with respect to the Notes except as to ( a ) rights of registration of transfer and exchange, ( b ) substitution of mutilated, destroyed, lost or stolen Notes, ( c ) rights of Noteholders to receive payments of principal thereof and interest thereon, ( d ) Sections 3.3, 3.4, 3.5, 3.8, 3.12, 3.13, 3.14, 3.17, 3.23, and 3.25, ( e ) the rights, obligations and immunities of the XXXX Indenture Trustee hereunder ( including the rights of the Indenture Trustee under Section 6.6 and the obligations of the Indenture Trustee under Section 4.2 ). and ( f ) the rights of Noteholders as beneficiaries hereof with respect to the property so deposited into the Accounts payable to all or any of them, and the Indenture Trustee, on demand of and at the expense of the Issuer, shall execute proper instruments acknowledging satisfaction and discharge of this Indenture with respect to the Notes, when : ( i ) All Notes theretofore authenticated and delivered ( other than ( A ) Notes that have been destroyed, lost or stolen and that have been replaced or paid as provided in Section 2.5, and ( B ) Notes for whose payment money has theretofore been deposited in trust or segregated and held in trust by the Issuer and thereafter repaid to the Issuer or discharged from such trust, as provided in Section 3.3 ) have been delivered to the Indenture Trustee for cancellation ; ( ii ) The Issuer has paid or caused to be paid all Issuer Obligations ; and ( iii ) the Issuer has delivered to the Indenture Trustee and the Noteholders an Officers Certificate and Opinion of Counsel and if required by the XXXX or the Indenture Trustee an Independent Certificate from a firm of certified public XXXX, each stating that all conditions precedent herein provided for relating to the satisfaction and discharge of this Indenture have been complied with. 

SECTION 4.2. Application of Trust Money. All moneys deposited into the Accounts pursuant to Section 4.1 shall be caused to be held in trust and applied by the Indenture Trustee, in accordance with the provisions of the Notes and this Indenture, to the payment to the Noteholders of the particular Notes for the payment or redemption of which such moneys have been deposited into the Accounts, of all sums due and to become due thereon for principal and interest ; provided, that such moneys need not be segregated from other funds except to the extent required herein or in the XXXX Servicing Agreement or required by law. To conclude if they do not discharge after receiving my registered security I will file a complaint through the SEC for securities fraud.

Company response to consumer: Closed with explanation