Consumer complaint received 2024-11-07 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: NJ

Complaint narrative:
To whom it may concern : The following account was charged off as of XX/XX/XXXX. Since then this account has been repeatedly updated as charged off every month. This is an update to payment history which to my understanding - payment histories shouldn't be updated on charged off accounts. This also falsely manipulates the statue of limitations. 

Acct : First Premier Bank Acct # : XXXX Last 4 of Soc : XXXX You previously investigated the accuracy of this account and disclosed your findings along with updates on file no. XXXX dated XX/XX/XXXX. The account reporting on my consumer report remains inaccurate and is injuring to my reputation. 

Issues : 1- Account was charged off as of XX/XX/XXXX - the balance remains open {$680.00} 2- Payment status repetitiously reported as C/O month over month - this is reporting payment history which is inaccurate and extends the statue of limitations ( 15 U.S. Code 1679i - Statute of limitations, XXXX Past due amount listed as {$680.00} - it was charged off on XX/XX/XXXX XXXX Creditor would report charge off to IRS and I did NOT receive a 1099c for my filings 5- Charge off on consumer report is INCOME - income is not reported on any consumer credit report You are in willful noncompliance of the following even after aforementioned investigation. I demand this account now be deleted from my consumer report immediately. 

15 U.S. Code 1681- Congressional findings and statement of purpose a ) Accuracy and fairness of credit reporting The Congress makes the following findings : ( 1 ) The banking system is dependent upon fair and accurate credit reporting. Inaccurate credit reports directly impair the efficiency of the banking system, and unfair credit reporting methods undermine the public confidence which is essential to the continued functioning of the banking system.

( 2 ) An elaborate mechanism has been developed for investigating and evaluating the credit worthiness, credit standing, credit capacity, character, and general reputation of consumers.

( 3 ) Consumer reporting agencies have assumed a vital role in assembling and evaluating consumer credit and other information on consumers.

( 4 ) There is a need to insure that consumer reporting agencies exercise their grave responsibilities with fairness, impartiality, and a respect for the consumers right to privacy.

( b ) Reasonable procedures It is the purpose of this subchapter to require that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit, personnel, insurance, and other information in a manner which is fair and equitable to the consumer, with regard to the confidentiality, accuracy, relevancy, and proper utilization of such information in accordance with the requirements of this subchapter.

15 U.S. Code 1681e - Compliance procedures section ( b ) Accuracy of report Whenever a consumer reporting agency prepares a consumer report it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about whom the report relates.

This account must be deleted from my consumer credit report immediately pursuant to : 15 U.S. Code 1681i - Procedure in case of disputed accuracy Thank you. 
XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief