Consumer complaint received 2024-11-26 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: Fidelity National Information Services, Inc. (FNIS)
State: FL

Complaint narrative:
Consumer Name : XXXX XXXX, Consumer SSN : XXXX, Consumer XXXX : XX/XX/XXXX, Contents of Complaint : This CFPB Complaint has been filed to request pursuant to The FCRA 605B ( 15 U.S.C. 1681c-2 ) that you : The XXXX Credit Reporting Agency ; REMOVE and BLOCK the information appearing on My Consumer Credit Report, that is a result of a Data Breach, Identity Theft and Fraud within 4 Business Days of you receiving this complaint. This Fraudulent, Inaccurate and False Information consists of : Inquirer : XXXX XXXX XXXX XXXX ; XXXX XXXX XXXX, XXXX XXXX, FL XXXX | Phone Number : XXXX | Inquiry Date : XX/XX/XXXX -Inquirer : XXXX XXXXXXXX XXXX XXXX XXXXXXXX ; XXXXXXXX XXXX XXXX XXXX XXXX, TX XXXX | XXXX Number : XXXX | Inquiry Date : XX/XX/XXXX | Public record information on file at XXXX XXXX XXXXs was utilized for this inquiry. Should you wish to request your file disclosure from XXXX XXXX XXXX you may contact them at : XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX, GA XXXX, Phone number : XXXX -Inquirer : XXXX XXXX XXXX XXXX ; XXXX XXXX XXXX, XXXX, TX XXXX | Phone Number : Telephone Number Not Available | Inquiry Date : XX/XX/XXXX | Public record information on file at XXXX XXXX XXXX was utilized for this inquiry. Should you wish to request your file disclosure from XXXX XXXX XXXX you may contact them at : XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX, GA XXXX, Phone number : XXXX -Inquirer : XXXXXXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX, XXXX, TX XXXX | XXXX Number : XXXX | Inquiry Date : XX/XX/XXXX | Public record information on file at XXXX XXXX XXXX was utilized for this inquiry. Should you wish to request your file disclosure from XXXX XXXX XXXX you may contact them at : XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX, GA XXXX, Phone number : XXXX -Inquirer : XXXX XXXX ; XXXX XXXX XXXX XXXX, XXXX, IL XXXX | Phone Number : XXXX | On Behalf Of : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX NY XXXX | Phone Number : XXXX | Inquiry Date : XX/XX/XXXX -Inquirer : XXXX XXXX ; XXXX XXXX XXXX XXXX, XXXX XXXX IL XXXX XXXX Phone Number : XXXX | On Behalf Of : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, FL XXXX XXXX Phone Number : Telephone Number Not Available | Inquiry Date : XX/XX/XXXX.. These accounts have resulted in several Fraudulent Hard Inquires, Collections, Charge-Offs, and Derogatory Accounts appearing on My Consumer Credit Report, and negatively effecting my Consumer FICO Score as well as My Financial and Personal Life. Ive attached a list of all the negative accounts and/or inquiries in question as a well as a copy of My Consumer Credit Report. I DO NOT recognize the aforementioned Accounts on My Consumer Credit Report maintained by you, were not opened, made or initiated by me. All of the aforementioned Accounts are a result of a Data Breach, Identity Theft and Fraud. I have attached a copy of a FTC ( Federal Trade Commission ) Identity Theft Report as proof from the US Federal Trade Commission that all of the aforementioned consumer credit accounts are a result of a Data Breach, Identity Theft and Fraud. I request pursuant to The FCRA 605B ( 15 U.S.C. 1681c-2 ) that you : The XXXX Credit Reporting Agency ; REMOVE and BLOCK the information appearing on My Consumer Credit Report, that is a result of a Data Breach, Identity Theft and Fraud within 4 Business Days of you receiving said complaint. I request that all written confirmation ( s ) regarding this CFPB Complaint be sent via email to the email address : XXXX -Attached below are supporting documents -Copy of US Issued ID ( Proof of Identity ) -Copy of a Paystub ( Proof of Address ) -FTC ( Federal Trade Commission ) Identity Theft Report -A Letter formally detailing the information of my dispute

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation