vivekkopthsd/cfpb-consumer-complaints huggingface dataset:
Consumer complaint received 2017-03-16 00:00:00
Product: Consumer Loan — Installment loan
Issue: Managing the loan or lease — 
Company: DISCOVER BANK
State: MS

Complaint narrative:
I was approved for a deferment on my loan with Discover Personal Loans in XXXX 2016. The terms of the agreement was that my XXXX 2016 payment would be deferred and that after I make my payments for XXXX.-XXXX on time each month, my account would be brought current. I paid those months on time and all of my subsequent payments have been made but the company has been harassing me every month since the agreement was made. They call me, email me, and send letters and I always speak to them and explain my account. After they look into their records they apologize for contacting me and promise that my account will be corrected but as of today it is still not brought current. I am fed up with this company and their lack of integrity.

Company response to consumer: Closed with monetary relief
Consumer complaint received 2017-02-08 00:00:00
Product: Mortgage — Other mortgage
Issue: Loan modification,collection,foreclosure — 
Company: WELLS FARGO & COMPANY
State: TX

Complaint narrative:
I requested a modification review. I provided all of the requested documents. After I gave them ALL of teh requested documents, they started requesting more documents. I gave them those additional documents. They confirmed that they had all documents and suspended the foreclosure sale date based on that. Then about 2-3 weeks later, they called and requested more documents. However I do not have these documents. They asked for Balance Sheets. Assets and Liabiltiy and Schedule E documents. I contacted my CPA and he stated they are asking for financial documents that I am not required to create as I am considered a disregarded legal entity in the eyes of the IRS. I called and called and called and explained that until I was blue in my face. I received an update in XXXX that the foreclosure would move forward without these documents. I spoke to a manager named XXXX XXXX, he verfied with me that they DID NOT NEED those documents once he spoke to the underwritier and he would get this fixed. He is now on vacation .. I am still getting calls from the sinble point of contact and provided what they wanted and my house was still moved to foreclosure with a sale date of XX/XX/2017. I also have a CFPB complaint that I filed regarding this and BEFORE the new foreclosure date ... so Wells Fargo has been notified about this problem but has not responded to the CFPB Complaint. I got a letter in the mail dated XX/XX/2017 from Wells Fargo that my modification is still pending..however they still moved my home into foreclosure. This is called Dual Tracking and it is against the law.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation