Consumer complaint received 2025-10-18 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account status incorrect
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: IL

Complaint narrative:
Subject : Unauthorized Payment Reframing and Tradeline Insertion Without Consent Dates : XX/XX/year> - Present Involved Parties : XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX, Experian, Equifax and Transunion -- -- -- -- -- -- -- -- -- -- -- -- > Dear CFPB : -- -- -- -- -- -- -- -- -- -- -- -- > OPENING STATEMENT : This is not just a dispute. It is a documented pattern of deception, obstruction, and systemic abuse by XXXX XXXX XXXX, XXXX XXXX XXXX, and XXXX XXXX XXXX, enabled by credit reporting agencies that continue to publish their inaccuracies without consequence. These entities operate with calculated precision, exploiting legal ambiguity and formatting confusion to manipulate tradelines, misrepresent balances, and obscure accountability. They do this because the risk is minimal. They know what to say, how to say it, and when to say it to avoid enforcement, while consumers like me are forced to climb procedural mountains just to prove weve been unjustly harmed. 

I have followed every law. I have made every payment. I have submitted every dispute. And yet I am now being punished for trusting a system that was designed to exploit that trust. This is not a clerical error. It is a deliberate strategy to bait acknowledgment, secure partial payment, obstruct completion, and then report the full balance to the credit bureaus. The goal is to force the consumer to either pay the inflated amount or suffer ongoing credit damage. 
-- -- -- -- -- -- -- -- -- -- -- -- > TIMELINE AND MISCONDUCT : In XX/XX/year>, I entered into a contractual payment arrangement with XXXX XXXX XXXX, who identified XXXX XXXX XXXX as the owner of the account and became valid once they accepted my first payment of {$50.00} on XX/XX/year>. The agreed settlement amount was {$390.00}. I made XXXX on-time payments totaling {$200.00}. The agreement explicitly stated that if payments were made as scheduled, the account would not be reported to the credit bureaus. 

XXXX sent over more than 15 emails to my personal address, an account accessible to friends and family, without any upfront confidentiality notice. Only after reading the entire message does one encounter a disclaimer, which is both legally insufficient and ethically questionable. This layered structure, XXXX, XXXX, XXXX, appears designed to obscure accountability, evade dispute visibility, and manipulate consumer perception. It is not just misleading. It is a systemic tactic that demands regulatory scrutiny. 

XXXX repeatedly introduced the account as if it belonged to them, using language that misled me into believing they were the creditor. Across multiple emails dated August 521, 2025, XXXX stated : Your XXXX XXXX, XXXX. account has transitioned to our office. 
XXXX XXXX XXXX is now managing your XXXX XXXX, XXXX. account. 
Your XXXX XXXX, XXXX. account is now in our care. 
We now handle your XXXX XXXX, XXXX. ( Platinum ) account. 
Your account is in good hands with XXXX XXXX XXXX. 
We are your ally in resolving your debt. 
Let us help put this behind you. 

Only at the bottom of these promotional emails, after marketing language and payment plan offers, did XXXX disclose that the Current Creditor To Whom Debt Is Owed was XXXX XXXX XXXX. This structure violates the spirit of : FDCPA 1692e ( 10 ) / 15 U.S.C. 1692e ( 10 ) Deceptive means to collect a debt FDCPA 1692c ( b ) / 15 U.S.C. 1692c ( b ) Improper third-party disclosure In an email dated XX/XX/year>, XXXX listed the Total Balance Due as {$730.00}, which contradicts the previously stated balance of {$780.00} across all other communications. No explanation was provided for this {$50.00} discrepancy. This inconsistency, compared with the manipulation of tradeline amounts on my credit report, demonstrates a pattern of inaccurate reporting and intentional misrepresentation, violating : FCRA 1681s-2 ( a ) ( 1 ) ( A ) / 15 U.S.C. 1681s-2 ( a ) ( 1 ) ( A ) FDCPA 1692e ( 2 ) ( A ) / 15 U.S.C. 1692e ( 2 ) ( A ) Halsted consistently sent payment reminders eight days before each scheduled payment, as evidenced by emails dated XX/XX/XXXX, XX/XX/XXXX, and XX/XX/year>. However, no reminder was sent prior to the XX/XX/year>, payment. This deviation is not procedural, it is strategic. 

On XX/XX/year>, XXXX sent me an email titled Add an Extra Payment to Finish Faster, commending my commitment and stating : We appreciate your commitment to your payment arrangement for your XXXX XXXX XXXX account and want to acknowledge your progress. 

There was no mention of breach, cancellation, or delinquency. Yet, just four days later, on XX/XX/year>, XXXX XXXX XXXX reported the tradeline to the credit bureaus, despite the fact that : I had made multiple on-time payments No notice of cancellation or default was issued No certified mail was sent to notify me of any breach No reminder was issued for the XX/XX/XXXX payment XXXX  own email confirmed the account was in good standing This timing suggests intentional retaliation and manipulation of reporting visibility. On XX/XX/year>, I attempted to make my next scheduled payment. Despite having sufficient funds and a valid card on file, XXXX failed to initiate autopayment and blocked manual payment access. I documented this obstruction in a formal email that evening, stating : I intended to pay the full remaining balance today, and XXXX failure to process or permit payment directly obstructed that effort. 

I had requested confirmation that my arrangement remained active, that no negative reporting would result, and that I would be provided with a secure method to remit payment. No response was ever received. 
-- -- -- -- -- -- -- -- -- -- -- -- XXXX XXXX XXXX XXXX Owner and Furnisher XXXX XXXX XXXX claims ownership of the account and is listed as the furnisher of the tradeline on my credit reports. Their role is central to the violations documented in this complaint. XXXX inserted the tradeline during an active payment arrangement, reported an inflated balance that excluded verified payments, and failed to validate the debt upon dispute. They did so without providing documentation of purchase from XXXX XXXX, without confirming delivery of any validation notice, and without acknowledging the active agreement managed through XXXX XXXX XXXX. 

XXXX reporting contradicts both the original contract and the updated balance acknowledged in XXXX communications. Their actions are not clerical. They reflect a deliberate strategy to obscure ownership, inflate balances, and pressure full payment through credit damage. This conduct violates : FCRA 1681s2 ( a ) ( 1 ) ( A ) / 15 U.S.C. 1681s2 ( a ) ( 1 ) ( A ) Furnishing information known to be inaccurate FCRA 1681s2 ( b ) ( 1 ) ( C ) / 15 U.S.C. 1681s2 ( b ) ( 1 ) ( C ) Failure to report dispute results accurately FCRA 1681e ( b ) / 15 U.S.C. 1681e ( b ) Failure to ensure maximum possible accuracy FDCPA 1692e ( 2 ) ( A ) / 15 U.S.C. 1692e ( 2 ) ( A ) False representation of the character, amount, or legal status of any debt FDCPA 1692e ( 10 ) / 15 U.S.C. 1692e ( 10 ) Use of deceptive means to collect a debt FDCPA 1692g ( b ) / 15 U.S.C. 1692g ( b ) Failure to cease collection during dispute FDCPA 1692g ( e ) / 15 U.S.C. 1692g ( e ) Failure to prove delivery of required notices ICFA 815 ILCS 505/2 Unfair or deceptive acts in trade or commerce FTC Act 5 ( a ) / 15 U.S.C. 45 ( a ) Unfair or deceptive acts or practices affecting commerce UDAAP 1031/ 12 U.S.C. 5531 Unfair, deceptive, or abusive acts or practices Common Law Breach of Contract Failure to honor the original payment agreement and its terms As a direct result of XXXX actions, I have suffered : Ongoing credit damage from an inflated tradeline Procedural obstruction in resolving the dispute Loss of financial opportunity due to inaccurate reporting Emotional distress and reputational harm from being misrepresented as delinquent Time, labor, and legal expense in documenting, disputing, and correcting their misconduct XXXX  conduct is not just negligent. It is willful. It reflects a pattern of systemic abuse designed to exploit formatting ambiguity, evade enforcement, and punish consumers who comply. I have preserved every email, payment confirmation, dispute submission, and credit report screenshot. Their violations are ongoing and compound daily. 
-- -- -- -- -- -- -- -- -- -- -- -- > Dispute and Denial After submitting a formal dispute to Experian, XXXX denied the dispute and responded with a new tradeline amount that excluded the {$200.00} payment I had already made. This denial was not accompanied by any validation documentation, and the updated tradeline reflected a balance that was both inflated and procedurally defective. This violates : FCRA 1681i ( a ) ( 5 ) ( A ) / 15 U.S.C. 1681i ( a ) ( 5 ) ( A ) Failure to correct or delete inaccurate information after reinvestigation FCRA 1681s-2 ( b ) ( 1 ) ( C ) / 15 U.S.C. 1681s-2 ( b ) ( 1 ) ( C ) Failure to report results of dispute accurately FCRA 1681s-2 ( a ) ( 1 ) ( A ) / 15 U.S.C. 1681s-2 ( a ) ( 1 ) ( A ) Furnishing information known to be inaccurate I have since filed a second dispute with Experian, this time providing them with the full payment agreement and supporting documentation. Experian assured me that they will provide a copy of everything XXXX and XXXX submit in responseespecially if they claim the tradeline should remain. This will allow me to compare their submission against my preserved records and identify any contradictions, omissions, or fabrications. 

I am also awaiting dispute results from TransUnion and Equifax. Notably, XXXX placed the collection account with Equifax as an actual accountnot a collectionand then closed it days later. No information has been provided to date regarding XXXX XXXX XXXX purchasing this account from XXXX XXXX. I have received no documentation informing me that the account was placed in collections, nor any explanation regarding its deletion from my Equifax report. 
Speaking of Equifax, it remains unclear whether the tradeline should have been reported as a collection or an account. If XXXX is both the owner and the collection agency, why was XXXX collecting payments? And why is XXXX role omitted entirely from the letter provided by XXXX? This layered structureXXXX XXXX XXXX XXXX as XXXX, XXXX as servicercreates deliberate confusion and violates : FDCPA XXXX ( XXXX ) / XXXX XXXX. XXXX ( XXXX ) XXXX of any name other than the true name of the debt collector FDCPA XXXX ( XXXX ) / XXXX XXXX. XXXX ( XXXX ) Deceptive means to collect a debt FCRA XXXX ( b ) / XXXX XXXX. XXXX ( b ) Failure to ensure maximum possible accuracy I have preserved all dispute submissions, credit report screenshots, and correspondence. The violations are ongoing and compound daily. This is not just a disputeit is a coordinated effort to obscure ownership, misrepresent balances, and obstruct remedy. 
-- -- -- -- -- -- -- -- -- -- -- -- > Phone Call Documentation and Verbal Dispute Obstruction In addition to written correspondence, I made direct phone calls to both XXXX XXXX XXXX and XXXX XXXX XXXX ( via XXXX XXXX XXXX ). These calls were recorded and timestamped, and they further expose the deliberate obstruction and misrepresentation at play. 
During my call with XXXX, I clearly stated that I had made multiple on-time payments under the agreed compromise amount of {$390.00}. I expressed concern that the account had been reported to the credit bureaus despite the active arrangement. I asked for confirmation that the account was still in good standing and that no negative reporting would occur. The representative acknowledged my payments but offered no explanation for the tradeline insertion. I requested a written confirmation of the account status and reporting outcome. No such confirmation was ever provided. 

During my call with XXXX XXXX XXXX, routed to XXXX XXXX XXXX formally disputed the debt, requested validation, and challenged the reported balance. I asked whether XXXX was working directly with XXXX, and the representative confirmed that XXXX was a third-party servicer hired to help resolve the account. I asked whether XXXX had sent any written validation notice prior to reporting the debt. The representative claimed a letter was mailed on XX/XX/year>, from XXXX, Michigan. I checked my Informed Delivery records and confirmed that no such letter was received. I asked for the city and ZIP code of origin, and the representative confirmed XXXX, MI XXXX. I stated clearly that without certified mail or documented receipt ; the claim of delivery was legally insufficient. 

I also asked why XXXX was listed as the furnisher on my credit report while XXXX was the only entity I had ever received correspondence from. The representative stated that XXXX was the owner, and XXXX was the XXXX but could not explain why the tradeline was inserted during an active payment arrangement. I reiterated that the reported balance was inaccurate, that the amount owed had been reduced through the compromise, and that the tradeline reflected neither the correct balance nor the payment history. The representative acknowledged the dispute but offered no resolution and no documentation. 

These calls confirm : XXXX and XXXX failed to validate the debt prior to reporting No certified mail or documented notice was provided The reported balance excluded payments already made XXXX role was misrepresented across channels No written confirmation of dispute status or account standing was provided The tradeline was inserted during an active payment arrangement These omissions and contradictions violate : FDCPA 1692g ( b ) / 15 U.S.C. 1692g ( b ) Failure to cease collection during dispute FDCPA 1692g ( e ) / 15 U.S.C. 1692g ( e ) Failure to prove delivery of required notices FDCPA 1692e ( 2 ) ( A ) / 15 U.S.C. 1692e ( 2 ) ( A ) False representation of debt amount FDCPA 1692e ( 10 ) / 15 U.S.C. 1692e ( 10 ) Deceptive means to collect a debt FDCPA 1692e ( 14 ) / 15 U.S.C. 1692e ( 14 ) Use of any name other than the true name of the debt collector FCRA 1681s-2 ( a ) ( 1 ) ( A ) / 15 U.S.C. 1681s-2 ( a ) ( 1 ) ( A ) Furnishing information known to be inaccurate FCRA 1681s-2 ( b ) ( 1 ) ( C ) / 15 U.S.C. 1681s-2 ( b ) ( 1 ) ( C ) Failure to report dispute results accurately -- -- -- -- -- -- -- -- -- -- -- -- XXXX I have preserved the full transcripts, call logs, and dispute documentation. These conversations confirm that XXXX, XXXX, and XXXX coordinated a strategy of layered misrepresentation, procedural obstruction, and post-reporting damage control. Their failure to acknowledge, validate, or correct the record is not just negligent, it is willful. 
-- -- -- -- -- -- -- -- -- -- -- -- XXXX XXXX XXXX XXXX XXXX and XXXX XXXX XXXX XXXX acted as the servicer on this account and was the only entity that communicated with me directly. Their emails framed XXXX as the owner, ally, and XXXX of the debt, using promotional language that obscured the true creditor and misled me into believing XXXX held full authority. Only at the bottom of these emailsafter marketing slogans and payment promptsdid XXXX disclose that XXXX XXXX XXXX was the actual creditor. This structure was designed to manipulate perception, bait acknowledgment, and secure payment under false pretenses. 
XXXX accepted my first payment on XX/XX/year>, thereby activating the original agreement. They sent over XXXX emails to my personal address, which is accessible to friends and family, without any upfront confidentiality notice. Their failure to protect sensitive financial communications violates consumer privacy and creates reputational harm. Their email structure and timing were not proceduralthey were strategic. 
XXXX repeatedly misrepresented their role, introduced unauthorized payment reframing, and obstructed my ability to complete the original agreement. On XX/XX/year>, they sent a misleading email reframing the payment plan without my consent. XXXX days later, XXXX inserted the tradeline. On XX/XX/year>, XXXX failed to process my scheduled payment and blocked manual payment access, despite having a valid card on file and sufficient funds. I documented this obstruction in writing, and no response was ever received. 
XXXX conduct violates : FDCPA 1692e ( 10 ) / 15 U.S.C. 1692e ( 10 ) Use of deceptive means to collect a debt FDCPA 1692e ( 2 ) ( A ) / 15 U.S.C. 1692e ( 2 ) ( A ) False representation of the character, amount, or legal status of any debt FDCPA 1692c ( b ) / 15 U.S.C. 1692c ( b ) Improper third-party disclosure FDCPA 1692d / 15 U.S.C. 1692d Conduct the natural consequence of which is to harass, oppress, or abuse FDCPA 1692g ( b ) / 15 U.S.C. 1692g ( b ) Failure to cease collection during dispute FDCPA 1692g ( e ) / 15 U.S.C. 1692g ( e ) Failure to prove delivery of required notices FDCPA 1692e ( 14 ) / 15 U.S.C. 1692e ( 14 ) Use of any name other than the true name of the debt collector ICFA 815 ILCS 505/2 Unfair or deceptive acts in trade or commerce FTC Act 5 ( a ) / 15 U.S.C. 45 ( a ) Unfair or deceptive acts or practices affecting commerce UDAAP 1031/ 12 U.S.C. 5531 Unfair, deceptive, or abusive acts or practices Common Law Breach of Contract Failure to honor the original payment agreement and obstructing completion As a direct result of XXXX actions, I have suffered : Obstruction of payment completion despite active agreement Emotional distress from misleading communications and blocked access Reputational harm due to third-party exposure of sensitive financial information Procedural harm from unauthorized reframing and silence during dispute Loss of financial opportunity due to tradeline insertion triggered by XXXX missteps Time, XXXX, and legal expense in documenting and disputing their misconduct XXXX  conduct was not accidental. It was deliberate. Their email cadence, language framing, and payment obstruction reflect a strategy designed to bait acknowledgment, secure partial payment, and then trigger tradeline insertion. I have preserved every email, payment confirmation, and correspondence. Their violations are ongoing and compound daily. 
-- -- -- -- -- -- -- -- -- -- -- -- > Unauthorized Payment Arrangement and Deceptive Reframing The XX/XX/year> email from XXXX XXXX XXXX clearly outlined the original payment arrangement : a total balance of {$780.00}, with scheduled payments beginning XX/XX/year>. It stated that a negative credit bureau report XXXX be submitted only if I failed to fulfill the terms. I made every payment on time. The agreement was active, acknowledged, and documented. 
Then, on XX/XX/year>, just XXXX days before XXXX inserted the XXXX sent a new email reframing the arrangement. This email introduced a compromise offer of {$390.00} and claimed that XXXX would delete the tradeline upon satisfaction. I was never asked to agree to this new arrangement. I was never informed that the original contract was being voided or replaced. I interpreted the XX/XX/XXXX email as a balance correction, not a new agreement. It reflected the payments I had already made and the remaining balance due under the original terms. It did not include any language requesting my consent or acknowledgment of a new contract. 
No payment was ever made under the unauthorized recap or redone prepayment plan. Every payment I submitted was based on the original documentation provided prior to XX/XX/year>. The XX/XX/XXXX email was not a continuationit was a setup. It was sent without my authorization and used to justify tradeline insertion and pressure full payment. It attempted to overwrite the original agreement without my consent and without any breach on my part. 
Prior to XX/XX/XXXX, I received multiple emails confirming the true balance and the active status of the original arrangement. The XX/XX/XXXX email is null and void. A payment arrangement had already been made, and the updated balance had already been acknowledged. The attempt to reinsert new terms without my authorization is deceptive, retaliatory, and procedurally defective. 
This violates : FDCPA 1692e ( 10 ) / 15 U.S.C. 1692e ( 10 ) Use of deceptive means to collect a debt FDCPA 1692d / 15 U.S.C. 1692d Conduct the natural consequence of which is to harass, oppress, or abuse FDCPA 1692g ( b ) / 15 U.S.C. 1692g ( b ) Failure to cease collection during dispute and validate the debt accurately FDCPA 1692e ( 2 ) ( A ) / 15 U.S.C. 1692e ( 2 ) ( A ) False representation of the character, amount, or legal status of any debt FCRA 1681s-2 ( a ) ( 1 ) ( A ) / 15 U.S.C. 1681s-2 ( a ) ( 1 ) ( A ) Furnishing information known to be inaccurate FCRA 1681e ( b ) / 15 U.S.C. 1681e ( b ) Failing to ensure maximum possible accuracy I have preserved every version of the agreement, every email, and every payment confirmation. The XX/XX/XXXX email was not authorized, not acknowledged, and not valid. It was a post-hoc attempt to rewrite the record and justify tradeline insertion. I never agreed to a new arrangement. I was fulfilling the original one, and they knew it. 
-- -- -- -- -- -- -- -- -- -- -- -- XXXX XXXX XXXX XXXX XXXX and XXXX XXXX XXXX XXXX acted as the intermediary between XXXX XXXX XXXX and XXXX XXXX Services. Their role was to manage the account, respond to disputes, and coordinate communication. Instead, XXXX obstructed validation, misrepresented dispute status, and failed to document direct consumer contact. Their actions were not passive, they were strategic. 
On XX/XX/year>, XXXX sent a vague letter referencing an inquiry without acknowledging the formal dispute I submitted directly by phone. This omission is not procedural, it is deliberate. During my recorded call with XXXX, I disputed the debt, requested validation, and challenged the reported balance. I asked for confirmation of delivery, origin, and documentation. The representative claimed a letter was mailed on XX/XX/year>, from XXXX, Michigan, yet no certified mail was ever received and no tracking was provided. This failure to prove delivery violates both federal law and basic consumer rights. 
XXXX also failed to explain why XXXX was collecting payments while XXXX was listed as the furnisher. Their representative confirmed XXXX was a third-party servicer but could not clarify the tradeline insertion during an active payment arrangement. No documentation was provided. No resolution was offered. No validation was delivered. 
XXXX conduct violates : FDCPA 1692g ( b ) / 15 U.S.C. 1692g ( b ) Failure to cease collection during dispute FDCPA 1692g ( e ) / 15 U.S.C. 1692g ( e ) Failure to prove delivery of required notices FDCPA 1692e ( 10 ) / 15 U.S.C. 1692e ( 10 ) Use of deceptive means to collect a debt FDCPA 1692e ( 14 ) / 15 U.S.C. 1692e ( 14 ) Use of any name other than the true name of the debt collector FDCPA 1692e ( 2 ) ( A ) / 15 U.S.C. 1692e ( 2 ) ( A ) False representation of the character, amount, or legal status of any debt FCRA 1681s2 ( a ) ( 1 ) ( A ) / 15 U.S.C. 1681s2 ( a ) ( 1 ) ( A ) Furnishing information known to be inaccurate FCRA 1681s2 ( b ) ( 1 ) ( C ) / 15 U.S.C. 1681s2 ( b ) ( 1 ) ( C ) Failure to report dispute results accurately ICFA 815 ILCS 505/2 Unfair or deceptive acts in trade or commerce FTC Act 5 ( a ) / 15 U.S.C. 45 ( a ) Unfair or deceptive acts or practices affecting commerce UDAAP 1031/ 12 U.S.C. 5531 Unfair, deceptive, or abusive acts or practices Common Law Breach of Contract Failure to honor dispute process and obstructing resolution As a direct result of XXXX actions, I have suffered : Procedural obstruction during active dispute Emotional distress from misrepresentation and silence Reputational harm due to inaccurate tradeline publication Loss of financial opportunity from unresolved reporting Time, labor, and legal expense in documenting and disputing their misconduct XXXX conduct was not negligent. It was coordinated. Their failure to validate, document, or correct the record reflects a strategy designed to obscure accountability, delay remedy, and protect XXXX reporting position. I have preserved the full transcripts, call logs, and correspondence. Their violations are ongoing and compound daily.

-- -- -- -- -- -- -- -- -- -- -- -- > XXXX Letter and Final Obstruction On XX/XX/year>, I received the first and only written correspondence from XXXX XXXX XXXX, stating they initiated a review of the inquiry recently received either directly or from XXXX XXXX XXXX XXXX XXXX XXXX However, it did not acknowledge the phone call I made directly to XXXX, during which I formally disputed the debt, requested validation, and challenged the reported balance. The omission of this call, despite its recording and timestamp, demonstrates a failure to document consumer disputes and a deliberate attempt to obscure accountability. 
Under FDCPA XXXX ( b ) / XXXX XXXX. XXXX ( b ), once a consumer disputes a debt, the collector must cease collection until verification is provided. The vague reference to an inquiry does not satisfy this requirement. This failure violates : FDCPA XXXX ( b ) / XXXX XXXX. XXXX ( b ) FDCPA XXXX ( XXXX ) / XXXX XXXX. XXXX ( XXXX ) FDCPA XXXX ( XXXX ) / XXXX XXXX. XXXX ( XXXX ) XXXX XXXX XXXX and its affiliates can not retroactively justify credit reporting by sending a single piece of mail after the fact. Under FDCPA XXXX ( XXXX ) / XXXX XXXX. XXXX ( XXXX ), a debt collector must demonstrate actual delivery of required notices, not merely claim that something was sent. Standard mail without tracking or signature does not meet this threshold. Anything sent afterward is not a notice, its damage control. 

-- -- -- -- -- -- -- -- -- -- -- -- > Conclusion and Request for XXXX I have preserved every email, payment confirmation, call transcript, dispute submission, and credit report screenshot. The violations are ongoing and compound daily. I am requesting full investigation, regulatory enforcement, and referral to the Illinois Attorney XXXX XXXX. I reserve the right to pursue statutory damages per violation per day, per bureau, and escalate this matter through civil litigation regardless of whether the tradeline is removed. 

-- -- -- -- -- -- -- -- -- -- -- -- XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX did accept and publish the tradeline submitted by XXXX XXXX XXXX, I understand they XXXX not have received the full context. Thats why Ive included Experian, Equifax, and TransUnion in this complaint, not to assign blame, but to offer an opportunity for clarity, correction, and collaboration. I believe in transparency, accuracy, and accountability, and I trust the bureaus share those values. 
Experian has already opened a second dispute and provided a secure link for uploading documentation. Ive submitted most of what I have through that channel, and the remainder is included here. I havent yet received dispute results from TransUnion or Equifax. With Equifax, XXXX still trying to understand how the account was published as an actual account rather than a collection and then closed without explanation. XXXX hopeful that with the documentation now available, the bureaus will be able to reassess and take appropriate action. 
I also recognize that each bureau has its own process. XXXX XXXX, for example, doesnt allow consumers to view updates while a dispute is pending, and their phone support team typically doesnt send results unless specifically requested. I know these systems are designed to manage high volumes, but when visibility is limited, it can make resolution harder for consumers who are actively trying to engage in good faith. 
XXXX sharing most of what Ive preserved, emails, payment confirmations, dispute records, and summaries of recorded calls, because I believe that when the full story is visible, the right outcome becomes possible. If any reviewer needs access to audio files or additional documentation, XXXX happy to provide it directly. My goal is to restore accuracy and protect the integrity of the reporting process. I trust that the bureaus will take this opportunity to help correct the record and, in doing so, help expose the deeper pattern of misrepresentation that has caused ongoing harm. 
These failures implicate : FCRA XXXX ( b ) / XXXX XXXX. XXXX ( b ) Failure to ensure maximum possible accuracy FCRA XXXX ( a ) ( XXXX ) ( A ) / XXXX XXXX. XXXX ( a ) ( XXXX ) ( A ) Failure to correct or delete inaccurate information after reinvestigation FCRA XXXX ( a ) ( XXXX ) ( B ) ( XXXX ) / XXXX XXXX. XXXX ( a ) ( XXXX ) ( B ) ( XXXX ) Failure to provide dispute results upon request ICFA XXXX ILCS XXXX Unfair or deceptive acts in trade or commerce FTC XXXX XXXX ( a ) / XXXX XXXX. XXXX ( a ) Unfair or deceptive acts or practices affecting commerce XXXX XXXX/ XXXX XXXX. XXXX Unfair, deceptive, or abusive acts or practices As a direct result of the bureaus publication of this tradeline, I have experienced : Significant XXXX XXXX reduction Loss of financial opportunity Emotional distress from reputational harm Procedural obstruction in accessing dispute results Time, labor, and legal expense in documenting and correcting the record I trust that the bureaus will act with integrity and transparency. If they do, they will not only correct the recordthey will help restore consumer trust and bring clarity to a situation that has caused unnecessary harm. 

-- -- -- -- -- -- -- -- -- -- -- -- > Daily Violations Breakdown Each day the inaccurate tradeline remains on your credit report, and each day the original agreement is ignored, the following violations are actively compounding : XXXX. FCRA XXXX ( a ) ( XXXX ) ( A ) Furnishing information known to be inaccurate XXXX day the tradeline reflects the wrong balance, status, or ownership XXXX. FCRA XXXX ( b ) Failure to ensure maximum possible accuracy Every day the credit bureaus publish the tradeline without verifying the underlying agreement XXXX. FDCPA XXXX ( XXXX ) ( A ) False representation of the character, amount, or legal status of any debt Every day the balance is inflated and the compromise agreement is ignored XXXX. FDCPA XXXX ( XXXX ) XXXX of deceptive means to collect a debt XXXX day the XX/XX/XXXX email is used to justify tradeline insertion or pressure full payment XXXX. FDCPA XXXX ( b ) Failure to cease collection during dispute XXXX day collection activity continues without validating your dispute XXXX. FDCPA XXXX ( XXXX ) Failure to prove delivery of required notices Every day they rely on unverified mail to justify adverse action Total Violations Since XX/XX/year> XXXX violations per day 74 days = XXXX violations minimum And thats just the core statutes. If we include : o FDCPA XXXX ( harassment through obstruction ) o FDCPA XXXX ( XXXX ) ( misuse of entity names ) o FCRA XXXX ( a ) ( XXXX ) ( A ) ( failure to correct after dispute ) o FCRA XXXX ( b ) ( XXXX ) ( C ) ( failure to report dispute results accurately ) XXXX violations per day, easily exceeding XXXX violations as of today.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief