Consumer complaint received 2025-02-10 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: DISCOVER BANK
State: NY

Complaint narrative:
Subject : Formal Complaint Against Discover Bank Illegal Re-Aging of Charged-Off Account & FCRA Violations Dear Consumer Financial Protection Bureau , I am filing a formal complaint against Discover Bank for knowingly violating the Fair Credit Reporting Act ( FCRA ) by illegally re-aging a charged-off account, misreporting payment history, and failing to investigate my dispute properly. 

According to my credit report, Discover Bank charged off my account in XX/XX/XXXX. However, Discover has continued to report charge-offs every single month from XXXX through XXXX, despite the fact that the debt was already written off.

This monthly charge-off reporting is illegal under 15 U.S.C. 1681c ( a ) because : FCRA Violations Committed by Discover Bank : 1. Illegal Re-Aging of Debt ( 15 U.S.C. 1681c ( a ) ) Once an account has been charged off, it must not continue accruing new charge-offs each month.

Discover Bank has artificially extended the negative impact of this account by falsely updating my credit report every month as if I am newly defaulting.

2. Misleading & Inaccurate Reporting ( 15 U.S.C. 1681s-2 ( a ) ) The continued reporting of charge-offs misrepresents my financial status and violates FCRA accuracy requirements.

This misleading information makes it appear as though I am defaulting repeatedly, rather than having a single charge-off event in 2020.

3. Failure to Properly Investigate My Dispute ( 15 U.S.C. 1681i ( a ) ( 1 ) ) I formally disputed this with Discover and the credit bureaus.

Discover failed to correct or remove the inaccurate reporting, violating their duty to conduct a reasonable investigation.

4. Willful Non-Compliance ( 15 U.S.C. 1681n ) Eligible for Monetary Damages The intentional misreporting of my account has financially harmed me by affecting my creditworthiness and ability to obtain credit.

Under FCRA 1681n, I am entitled to : {$1000.00} per violation for 54 months of illegal credit reporting ( {$54000.00} total ).

Compensation for financial harm caused by Discovers misleading credit reporting.

Punitive damages for reckless non-compliance with federal law.

Requested Resolution : 1. Immediate removal of the entire tradeline from my credit report due to Discover Banks repeated failure to report the account accurately.

2. Full monetary compensation of {$54000.00} as allowed under FCRA 1681n for willful non-compliance.

3. A reasonable settlement offer in good faith to resolve this matter without further legal action.

I request that both corrective actions be taken independentlyfull tradeline deletion does not negate Discovers legal responsibility to compensate me for damages.

Supporting Documents : Attached Credit Report Highlighting Discover Banks illegal charge-off re-aging from XXXX. 

XXXX XXXX : If Discover Bank fails to correct this violation and compensate me within XXXX days, I will escalate this matter through legal action, including : Filing a lawsuit for statutory, actual, and punitive damages. 
Reporting this violation to the Federal Trade Commission ( FTC ). 

I expect prompt corrective action and a response regarding the resolution of this matter. 

Sincerely, XXXX XXXX

Company response to consumer: Closed with explanation