Consumer complaint received 2023-01-24 00:00:00
Product: Mortgage — Conventional home mortgage
Issue: Trouble during payment process — 
Company: WELLS FARGO & COMPANY
State: OH

Complaint narrative:
I bought my home in XXXX off of XXXX and XXXX for XXXX. The payment was to be {$310.00} for the normal amount of time 30 years. They sold me under the bus to the maggots of computer shares I have demanded that they've taken me back for the past 2 years they have denied me. Both times they denied me. I owe {$38000.00} on my house after 16 years of owning it and I want part of the red dress from that is completely 100 % deserving of my self and to my house because I reported this to the Consumer Financial Bureau oh I do believe in XXXX XXXX of last year and submitted paperwork as well and you guys blew me off. And now I find out that they have like a {$7.00} XXXX dollar red dress fun and I have not even been contracted? My best friend paid {$90000.00} for her house XXXX year earlier than me she is down to XXXX as of date. I had to refinance my home to get away from computer shares that XXXX and XXXX sold me to knowingly that they were intentionally wrong doing me and I had to take {$38000.00} out to pay off computer shares quote on quote specialized Loan Servicing now I am entitled to this money they paid me they charge me {$7000.00} for a modification that it is bogus I have XXXX different endings to this the notary public put her name first and then her name afterwards XXXX women are there they disappear another woman 's there and everything else I've been being blown off by XXXX and XXXX for over 3 years and I set them up to be completely sued and you guys knew about this I informed you of this I sent you plenty of paperwork on my payments everything and you guys dismissed it. I am entitled 100 % to some of that red dress fun cuz how can I have only paid off what {$6000.00} on my house and 16 years let 's do the math on this XXXX and I've been here 16 years and I had to take out a {$38000.00} loan to refinance to get away from the XXXX of computer shares quote unquote specialized Loan Servicing that XXXX in XXXX sold me two in XXXX which they lied on their taxes like crazy and so did computer shares and I have been wanting to show the FBI and you guys have completely blown me off this happened in XXXX of XXXX you guys I was in touch with you guys at that time I have two cases with it this is incredible that you have not informed me of anything I am in shock that I am even thought of being left out of this because I have a box full of hard copy paperwork that could put XXXX and XXXX out of business okay they're hard copies from back from XXXX with my payments and every one of my specialized Loan Servicing quote unquote computer shares and their taxes your tax papers they sent me every year that are bogus as heck and you guys have ignored me and I just found this out tonight that this is going on and I guarantee you won't publish this because it would make you guys look bad at Consumer Financial Protection Bureau but I'm entitled to what the XXXX I've been through this was so illegal to do to me and you know that I gave them the opportunity to make amends with me they denied me and you know where I'm going with this in the court of law. Now I need to get a hold of you guys and I most certainly will do that ASAP and I will do it tomorrow which will be the XXXX of XXXX because apparently this Runs Out in 6 months and it started in XXXX but yet XXXXXXXX XXXX  is done but I closed out my account with them and went with a credit union because I don't want to belong to XXXX because all the chases in XXXX belong to XXXX and I am just in WoW right now with my jaw against that you guys have left me out of this situation when I busted this can of worms open and gave you all the proof that you needed even the bogus IRS papers they sent me that incriminate both XXXX and XXXX and XXXX  XXXX XXXX computer shares it's actually computer shares and you guys know there's 24 red flag computer shares in the government system yet you people don't get rid of them do you because then that means where does your money go this is bigger than XXXX you guys and I'm about ready to bust it open how dare you leave me out of it.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation