Consumer complaint received 2025-12-24 00:00:00
Product: Debt collection — Credit card debt
Issue: Written notification about debt — Didn't receive enough information to verify debt
Company: Portfolio Recovery Associates, LLC
State: CA

Complaint narrative:
I am filing a complaint because Portfolio Recovery Associates ( PRA ), a debt buyer, is reporting inaccurate, misleading, incomplete, and unlawfully re-aged information on my credit report for a purchased collection account.

The credit report shows that PRA last updated the status in XX/XX/XXXX, yet PRA has continued to report monthly C collection activity for more than 5 years, through XX/XX/XXXX. It is impossible for an account to have no updated status since XXXX while still generating new negative reporting each month. This is inaccurate and misleading under FCRA 607 ( b ) and FCRA 623 ( a ) ( 2 ). 

The repeated, ongoing monthly C ( collection ) reporting from XXXX to XXXX is considered illegal re-aging, which violates : FCRA 623 ( a ) ( 5 ) improper and missing Date of First Delinquency ( DOFD ) FCRA 605 ( a ) derogatory information incorrectly extended beyond the allowable period Portfolio Recovery Associates did not report the DOFD, which is required to calculate the 7-year reporting period. When a DOFD is missing, it prevents the bureaus from removing the account at the legally required time. This is a direct violation of FCRA 623 ( a ) ( 5 ).

PRA is also reporting this collection account as {$3900.00} past due.

A debt buyer can not legally report a purchased charged-off account as a past due revolving or installment balance. Once XXXXXXXX XXXX  charged off the debt and sold it, the account was no longer past due. Reporting it that way is false, misleading, and violates : FCRA 623 ( a ) ( 1 ) ( A ) reporting information known to be inaccurate FDCPA 807 ( 2 ) ( A ) misrepresenting the legal status of a debt PRA marked my disputes as Completed investigation consumer disagrees, but they have never provided validation of the debt, including : Proof of purchase or chain of title Original signed agreement Itemized accounting XXXX XXXX  billing records Under FDCPA 809 ( b ), PRA must validate the debt upon request. PRA continued reporting without providing this documentation, violating both the FDCPA and FCRA 623 ( b ) ( failure to conduct reasonable investigation ).

Additionally, because PRA is a debt buyer, if they or XXXX XXXX  claimed a tax deduction, wrote off the debt, or cancelled the debt, they were legally required to issue an IRS Form 1099-C, according to : 26 U.S.C. 6050P Treasury Regulation 1.6050P-1 I never received a 1099-C for this {$3900.00} charged-off amount.

If PRA or the original creditor filed taxes and claimed a loss without issuing required IRS documentation, this is improper tax reporting and may mean I am owed money, or it may affect my tax reporting.

The combination of : Illegal re-aging Reporting a collection as past due Missing DOFD Continuous negative reporting for 5+ years Missing 1099-C No validation of debt Incorrect status-updated date Misrepresentation of legal debt status Shows that PRA is furnishing information that is not accurate, not complete, misleading, and violates federal reporting laws. 

I request CFPB intervention.

Company response to consumer: Closed with explanation