Consumer complaint received 2024-01-11 00:00:00
Product: Credit card — General-purpose credit card or charge card
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: BARCLAYS BANK DELAWARE
State: NJ

Complaint narrative:
Barclays Bank Delaware Office of The President XXXX XXXX XXXX XXXX, DE XXXX Subject : Notice of Securities Fraud and Violation of Federal Laws To Whom It May Concern : I hope this letter finds you well. I am writing to address a matter of utmost concern regarding my Barclays Mastercard account which was established in XXXX I recently discovered that the security I issued Barclays Bank Delaware in the form of a credit application for the Barclays Mastercard is, according to your 424b5 prospectus, 10-K, 10-Q, and 8-K reports filed with the Securities and Exchange Commission, pooled and pledged as collateral to third-party investors as a primary means for Barclays Bank Delaware to raise capital. This revelation raises serious ethical and legal concerns, as it implies that Barclays Bank Delaware is unjustly enriching itself by using the securities of its cardholders as collateral without their explicit consent. I believe this constitutes securities fraud, as it involves withholding me from my securities without proper disclosure, authorization and compensation. Furthermore, I would like to bring to your attention that such actions may be in violation of federal laws, including but not limited to the Equal Credit and Opportunity Act, Consumer Credit Protection Act, and Sarbanes-Oxley Act. Denying me access to my rightful securities is a breach of my right to credit, and it reflects a failure to adhere to the principles of fair and transparent financial practices. In light of the aforementioned, I am formally requesting equitable and just compensation, along with interest, for these bad faith acts and willful misconduct. Failure to provide a satisfactory remedy within thirty ( 30 ) days will leave me with no choice but to pursue legal action and file complaints with the relevant authorities. I also demand and have the lawful right to know if Barclays Bank Delaware has or had any XXXX numbers affiliated and/or associated with my name and/or account on record/file with Barclays Bank Delaware, its affiliates or anywhere else. A XXXXXXXX XXXX XXXX XXXX can and will confirm if necessary. Caveat : The absence of explicit objection or response to this matter shall not be construed as indifference or lack of concern. Silence in such instances is expressly recognized as acquiescence, and by choosing not to formally address or contest the matter in question, one tacitly agrees to the information presented. It is imperative for all parties involved to recognize that non-action does not negate the potential consequences of implicit agreement, and due diligence should be exercised to ensure that all pertinent concerns are actively communicated and resolved. I trust that Barclays Bank Delaware values its reputation and commitment to ethical business practices. I hope we can resolve this matter amicably and promptly. I look forward to your prompt attention to this issue and a timely resolution.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation