Consumer complaint received 2026-03-18 00:00:00
Product: Debt collection — Rental debt
Issue: Attempts to collect debt not owed — Debt is not yours
Company: RentDebt Automated Collections, LLC
State: CO

Complaint narrative:
I have filed XXXX previous complaints against RDAC and this is the third. RDAC has stated that RentDebt Automated Collections , LLC ( RDAC ) is in receipt of XXXX XXXX XXXXXXXX XXXX complaint. RDAC has completed its investigation, and the results are as follows. RDAC sent its notice of validation rights to XXXX XXXXXXXX XXXX phone on XX/XX/2025, and it was not returned as undeliverable. RDAC has a legal obligation under FCRA to mail validation documents to XXXX XXXX. This mail was not sent and was not delivered. Documentation can not be delivered to a phone and a ledger is not a valid document. RDAC is at liberty to send the documentation of the attempt to collect a debt required under federal law to the address on file and send additional documentation that proves a mailing date of XX/XX/2025. This documentation is being requested. RDAC client has made false statements in responding that " Despite signing a lease recission stating he would vacate XXXX no later than XX/XX/2025, XXXX XXXX retained possession of the home until he was evicted on XX/XX/2025. As a housing voucher recipient, he participated in mandatory mediation on XX/XX/2025. The unit in mention was vacant as of XX/XX/2025. XXXX Police records show that XXXX XXXX left the property as of XX/XX/2025. XXXX XXXX was not evicted. No such record exists with the XXXX XXXX XXXX, documentation of the eviction notice and court proceedings are being requested. The debt is not valid and the use of the security deposit to pay for expenses is in violation of C.R.S. 38-12-103. No documentation has been provided and the legal obligation to send this documentation via mail to the address on file has not been fulfilled. This itemized documentation is being requested. This complaint serves as a request to terminate all debt collection activities and correct credit reporting under federal and state regulations. A lawsuit has been filed on XXXX XXXX behalf as falsified rental records do not serve as validation documentation. The client, XXXX XXXX XXXX XXXX stated that XXXX XXXX is a XXXX recipient which requires XXXX to sign a XXXX contract with XXXX XXXX XXXX XXXX. If a XXXX contract is not in place, no leasing agreement can be made, month to month or otherwise under federal law 24CFR 982.308 and XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXXXXXX XXXX and XXXX XXXX XXXX XXXX XXXX contract was terminated XX/XX/2025 as a result of XXXX continuously violating Housing Quality Standards and Warranty of Habitability laws CRS 38-12-505 and 38-12-507. Documentation from XXXX XXXX XXXX XXXX XXXX clearly that XXXX XXXX is NOT RESPONSIBLE for any payments after XX/XX/2025 if XXXX has not made repairs to the unit by XX/XX/2025. This documentation is attached. Inspection reports are attached as proof of violation of Warranty of Habitability, Housing Quality Standards, and termination of XXXX contract by XXXX XXXX XXXX XXXX. The collection letter provided to XXXX is attached. The rescission letter signed by XXXX and XXXX XXXX is attached. A photo of the vacant unit, taken XX/XX/2025, is attached. An email stating that damage to the unit in violation of state and federal law was not repaired as of XXXX XX/XX/2025 is attached. All documentation from RDAC and XXXX XXXX XXXX mentioned in this complaint and those prior is being requested at this time including account number, date of mailing, amount of debt claimed, etc.

Company response to consumer: Closed with explanation