Consumer complaint received 2025-03-13 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Experian Information Solutions Inc.
State: MO

Complaint narrative:
To : XXXX XXXX Experian XXXX XXXX XXXX XXXX, TX XXXX XXXX XXXX XXXX 2000 XXXX, PA XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX Subject : Demand to Cease Sharing My Information Under 15 U.S.C. 6802 & Removal of Inaccurate Reporting Dear XXXX XXXX and Credit Bureau XXXX, Pursuant to 15 U.S.C. 6802, I am formally exercising my right to opt out of having my personal and financial information shared with any third parties, including credit bureaus. Under this federal law, financial institutions are prohibited from disclosing a consumers nonpublic personal information without explicit consent unless the consumer is given the right to opt out.

Legal Basis for My Opt-Out Request Under 15 U.S.C. 6802 ( b ), a financial institution may not disclose a consumers nonpublic personal information to any nonaffiliated third party unless : The consumer is provided with a clear and conspicuous notice of the disclosure. 
The consumer is given an opportunity to opt out before the disclosure occurs. 
The consumer has not opted out of such sharing. 
As I am exercising my opt-out right, XXXX XXXX XXXX XXXX cease reporting my account details to any credit bureaus or third parties. Any further reporting of my information would constitute a direct violation of federal law. 

Penalties for Non-Compliance Failure to honor this request XXXX result in severe penalties under the law : Financial Institutions : A violation of 15 U.S.C. 6805 ( a ) may result in enforcement actions by federal regulatory agencies, including civil monetary penalties and injunctive relief. 
Credit Bureaus XXXX XXXX : Willful violations of consumer privacy rights XXXX result in fines up to {$10000.00} per violation, as well as lawsuits for damages under 15 U.S.C. 6804.

Regulatory Complaints & Legal Action : If my request is ignored, I will immediately escalate this matter by filing complaints with the Consumer Financial Protection Bureau ( CFPB ), the Federal Trade Commission ( FTC ), and my states attorney general. 
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, it is a well-established principle under the Fair Credit Reporting Act ( FCRA ) 15 U.S.C. 1681s-2 ( a ) ( 1 ) ( A ) that all information on a consumers credit report must be 100 % accurate. Currently, the balance being reported on my loan is inaccurate, as XXXX XXXX has proposed to refund me an amount that is less than what is actually owed to me. 

By continuing to report an incorrect loan balance, XXXX XXXX and the credit bureaus are violating the FCRA, which prohibits furnishing inaccurate information to credit reporting agencies. The penalties for violating the FCRA include : Up to {$4500.00} per willful violation ( 15 U.S.C. 1681n ).

Compensatory and punitive damages for any harm caused by inaccurate reporting. 
Mandatory removal of all inaccurate information upon dispute resolution. 
Demands for Immediate Action Given these violations, I demand the following corrective actions : XXXX XXXX must immediately cease sharing my financial information with credit bureaus, in accordance with 15 U.S.C. 6802. 
The XXXX XXXX account must be removed from my credit report entirely. 
Any and all late payments associated with this account must be deleted immediately. 
My loan balance must be corrected to reflect the true amount owed, including the full refund XXXX XXXX owes me. 
XXXX Notice This letter serves as formal notice under federal law. I expect written confirmation of compliance within 30 days of the date of this letter. If you fail to comply, I will take all necessary legal actions to protect my rights. I am also once again attaching a copy of the settlement offer that was offered to me by XXXX XXXX so as to settle this fraudulent case. A settlement offer is not offered unless something wrong was done. So, if continued false reporting continues to happen on my credit report then I will have no choice than to take legal action against your organization Sincerely, XXXX XXXX Attachments : Email from XXXX XXXX XXXX, XXXX XXXX XXXX Evidence of fraudulent charges in the sales contract

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation