Consumer complaint received 2024-05-01 00:00:00
Product: Debt collection — Rental debt
Issue: False statements or representation — Attempted to collect wrong amount
Company: HW Holding, Inc
State: MN

Complaint narrative:
On XX/XX/XXXX I received an email from XXXX XXXX with XXXX XXXX XXXX XXXX with a 2 Day Notice to Pay or Quit PDF stating I need to pay {$9800.00} or vacate the premises or an eviction action may be filed against me. I responded to the email stating that I do not live there anymore and moved back in XX/XX/XXXX and that this notice is false information. I was replied to not long after with an email stating that the records show I am indeed a past tenant and that the email containing the 2 Day Notice to Pay or Quit should have not been sent to me and was a glitch on the part of the company and that I would not be contacted again concerning the {$9800.00} said to be owed. Around XX/XX/XXXX I was contacted by Hunter Warfield on behalf of XXXX XXXX XXXX XXXX and called them back was told the debt is not due to unpaid rent as the 2 Day Notice to Quit email indicated and that it was due to {$3500.00} in damage, {$2400.00} in cleaning costs, {$2400.00} in past due rent, {$1000.00} for storage, etc, etc. I realized then that after XXXX XXXX resolved the mistake with the money owed that the landlord / owner XXXX XXXX, who I have previously had a lot of issues with him scheming against me, just invented a whole host of other reasons why I owe him {$9800.00} after the fact. I also have proof he refused to give me some of property left behind within 48 hours of a written request asking for it, as per Minnesota State Law, and that XXXX XXXX then used that property to try to unlawfully fabricate at minimum debt {$1000.00} storage out of thin air. The rest of it was made up. I have a walk through video I recorded where XXXX XXXX 's own property manager says on video that I kept my apartment very clean and in good condition. She also states that I will not be charged painting as that is standard to repaint every apartment before a move-in and she also stated that the carpet will need replacing but I will not be charged for that either as it is very old carpet. XXXX XXXX charged me for repainting along with the cost of hiring movers to move property left behind that he refused to let me pick up myself within 48 hours of written request. My complaint is that XXXX XXXX illegally reported me to collections based on a combination of completely made up claims and half truths after trying to wrongfully take me to evictions court as a former tenant who had already moved out and has already been living elsewhere for 8-9 months. It seems that what XXXX XXXX was after was to put a 7 year stain on my record and he could not get it through an eviction action so he tried to effectively achieve the same goal using another method ; collections. It wasn't until XX/XX/XXXX that I got a hard copy of the alleged breakdown of the XXXX from Hunter Warfield. That is 97 days after being told by XXXX XXXX, one of XXXX XXXX 's hired hands, that the {$9800.00} debt was a clerical error on XXXX XXXX XXXX XXXX 's part and that the 2 day Notice to Pay Pay or Quit should never have been sent to me. As a result of this fraudulent reporting my rental applications are being denied and I can not rent an apartment due " poor rental history '' showing up in my credit report.

Company response to consumer: Closed with explanation