Consumer complaint received 2025-03-16 00:00:00
Product: Credit reporting or other personal consumer reports — Other personal consumer report
Issue: Incorrect information on your report — Information is incorrect
Company: FIRST ADVANTAGE CORPORATION
State: GA

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX Consumer Financial Protection Bureau ( CFPB ) XXXX XXXX XXXX XXXX XXXX XXXXXXXX Subject : Complaint Regarding Inaccurate Reporting of Criminal Record by XXXX XXXX Dear Sir/Madam , I am writing to file a formal complaint against XXXX XXXX for inaccurate and misleading reporting of my criminal history. I believe that XXXX XXXX has failed to comply with the Fair Credit Reporting Act ( FCRA ), resulting in the inclusion of outdated and legally inaccurate information in my consumer report, which has directly harmed my ability to secure employment. 

The specific issues are as follows : XXXX. Outdated Information : My report inaccurately includes a XXXX XXXX for a case ( Case Reference : XXXX ) that pertains to a XXXXXXXX XXXX XXXX XXXX to distribute at least XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX ). The XXXX XXXX dated XX/XX/XXXX, is an extension of the original conviction and should not be reported as a new crime. The FCRA, 15 U.S.C. 1681c limits the reporting of criminal records to XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX  Therefore, this outdated information should have been removed, as it is beyond the legal reporting window. 


XXXX. No XXXX XXXX XXXX : There has been no new criminal conviction or case within the last XXXX to 10 years. The information referenced in the report pertains to the same case from XXXX and should not be reported as a new offense. This misrepresentation violates the FCRA, which mandates the removal of such outdated information. 


3. Negative Impact on Employment : The continued reporting of this outdated and incorrect information has led to multiple denials of job opportunities. This violation has caused significant harm to my livelihood, and I am unable to secure employment because of this inaccurate reporting. 



I have already contacted XXXX XXXX with a formal dispute requesting that they correct this inaccurate information in my consumer report. However, despite this, the issue remains unresolved. Under FCRA 1681i, I am entitled to have inaccurate or outdated information corrected, but XXXX XXXX has failed to act in compliance with the law. 

I respectfully request that the CFPB investigate this matter and assist in ensuring that XXXX XXXX complies with the FCRA by removing this inaccurate information from my report. Additionally, I request that the CFPB hold XXXX XXXX accountable for their failure to correct these errors and for the adverse impact it has had on my ability to obtain employment. 

Please find the details of the situation below : Report Number : [ Insert Report Number ] Case Reference : XXXX Charge : Conspiracy to distribute at least XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX Supervision Revocation Date : XX/XX/XXXX Thank you for your attention to this matter. I look forward to your prompt response and assistance in resolving this issue. 

Sincerely, XXXX XXXX

Company response to consumer: Closed with explanation