Consumer complaint received 2025-12-05 00:00:00
Product: Debt collection — Telecommunications debt
Issue: Attempts to collect debt not owed — Debt was result of identity theft
Company: Kriya Capital, LLC
State: FL

Complaint narrative:
Re : Dispute of Fraudulent XXXX Collection Identity Theft & Incarceration Notice Account : Credence Resource Management / XXXX Balance {$940.00} ( opened XX/XX/XXXX ) To Whom It XXXX Concern : My name is XXXX XXXX ( DOB XX/XX/XXXX XXXX last XXXX of SSN XXXX ). I am writing to dispute and demand deletion of a collection account you are reporting in my name for XXXX in the amount of {$940.00} with an opened date of XX/XX/XXXX. 
This debt does not belong to me. I am a victim of identity theft and I have been continuously incarcerated with the XXXX XXXX  XXXX XXXX ( XXXX  ) since XX/XX/XXXX, under inmate ID XXXX. My tentative release date is XX/XX/XXXX. 
Because I have been in prison this entire time : I have not opened any XXXX account or any other cell-phone account. 
I have not received any phone, SIM card, or service from XXXX. 
I have not signed any contract or application authorizing this account. 
I have not given anyone permission to use my name, Social Security number, or personal information to obtain telecommunications services. 
Therefore, any XXXX account that you are attempting to collect is the result of identity theft or misidentification, not an obligation I lawfully owe. 
XXXX. Demand for Deletion and Cease Collection Under the Fair Debt Collection Practices Act ( FDCPA ) and the Fair Credit Reporting Act ( FCRA ), I am demanding that Credence Resource Management : Immediately cease all collection activity on this alleged debt ; Delete this collection account from any and all credit reports where you have furnished it ( XXXX, XXXX, XXXX, or others ) ; and Cease all contact with me about this account except to confirm in writing that you have closed your file and requested deletion from the credit bureaus. 
Because the alleged debt arises from identity theft and occurred while I was incarcerated, continuing to attempt collection and continuing to report this debt as mine would be inaccurate and misleading. 
XXXX. Validation Request ( If You Believe I Owe This Debt ) If you disagree and believe that I actually owe this debt, then you must provide full written validation of the debt, including at minimum : A copy of the original XXXX  service contract or application bearing my actual wet signature ; All supporting documents that show how you concluded that I am the correct consumer, including the application, address used, phone number, and IP address or in-store location ; A complete payment and billing history for the alleged account ; and Documentation of your assignment or purchase rights to collect on this account. 
If you can not provide this level of documentation proving that I personally opened and used this XXXX  account, you must immediately delete this account from all credit reporting agencies and stop all collection attempts. 
XXXX. Evidence of Incarceration and Identity Theft To support my dispute, I am enclosing copies of : My XXXX  Inmate Details page or official XXXX documentation showing : XXXX  ID : XXXX Entry Date : XX/XX/XXXX Facility and unit information Sentence information and tentative release date of XX/XX/XXXX

Company response to consumer: Closed with non-monetary relief