Consumer complaint received 2024-08-19 00:00:00
Product: Debt collection — Other debt
Issue: Communication tactics — You told them to stop contacting you, but they keep trying
Company: Credit Control, LLC
State: NJ

Complaint narrative:
This new complaint is directed related to ongoing complaints against a debt collector, XXXX. Case # XXXX filed on XX/XX/XXXX against XXXX and an agent of XXXX, XXXX XXXX XXXX and another case XXXX XXXXXXXX filed on XX/XX/XXXX also related to XXXX  using agents to collect on this alleged debt. On another complaint, case # XXXX against another agent of XXXX, XXXX XXXX XXXX XXXX XXXX to collect on behalf of XXXX. All this complaints were made after I noticed a collection company, XXXX appearing on my credit report in XX/XX/XXXX. Ive been doing disputes with all three credit agencies since with no remedy. I began another investigation dispute with all three credit agencies with additional information in XX/XX/XXXX. On XX/XX/XXXX I sent a cease and desist letter and requested additional credit validation information to XXXX in XXXX separate letters, mailed both certified mail and delivery confirmation. Both were received by XXXX and signed for on XX/XX/XXXXXXXX XXXX XXXX XXXX. Since this time, XXXX has had agents of their company, XXXX XXXX and XXXX XXXX send me collection notices threw the XXXX XXXX. Ive sent cease and desist letters to both XXXXXXXX XXXX XXXXXXXX by mail, sending certified mail and delivery confirmation. Letters were received using XXXX tracking. Today, XX/XX/XXXX I received in the mail a letter from another agent of XXXX XXXX XXXX XXXX on behalf of XXXX again. 

XXXX continues to dismiss my request my certified mail and delivery confirmation to cease and desist all communication to me as to this alleged debit and that includes any agents on their behalf. This letter was sent on XX/XX/XXXX and received by XXXX on XX/XX/XXXX but still continues to have agents of there company to continue harassing me with letters to my home. I then filed a complaint of such violation as mentioned above against the company contacting me and XXXX to the department of consumer affairs as seen in above case XXXX XXXX Today I called this company, Credit Control and spoke to a very nice woman after confirming myself and the letter I received with a reference #. I informed her of the on going issues and complaints filed against XXXX and agents that continue to contact me on behalf of XXXX even though I sent them a certified letter to cease and desist all communication with me that includes any agents on there behalf. Ive also filed complaints against with the Federal Trade Commission against XXXX, complaint # XXXX on XX/XX/XXXX and against XXXX XXXX, case # XXXX. This was directly related to the ongoing harassment, ignoring my cease and desist letter and request for additional information. The woman informed me she would not contact me anymore from there company in any way and would notify XXXX. This was in a phone call today XXXX XXXX XXXX  XXXXXXXX sent copies of statements from past account but refused to send information I have requested as to validation information directly from XXXX back in XX/XX/XXXX. This is outrageous and unethical practices of this collection company, who continuously refuses to stop contacting me by using agents of the company that I explicitly requested not to in my XX/XX/XXXX letter. XXXX asking your agency to hold the collection company, XXXX and its agents accountable for ongoing harassment and intimidation tactics that will not stop.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation