Consumer complaint received 2025-06-01 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Experian Information Solutions Inc.
State: TN

Complaint narrative:
To Whom It May Concern, I am submitting this formal complaint to the Consumer Financial Protection Bureau regarding serious misconduct by XXXX XXXX  in its handling of a charged-off auto loan, account number XXXX. This account has been inaccurately reported, improperly managed, and unlawfully re-aged in violation of multiple federal consumer protection laws, including the Fair Credit Reporting Act ( FCRA ), the Fair Debt Collection Practices Act ( FDCPA ), and IRS reporting requirements. 

Violations and Concerns Failure to Issue IRS Form 1099-C U.S. Bank has failed to issue IRS Form 1099-C for this charged-off account, despite the debt having been canceled or written off. This is a violation of IRS regulations, which require creditors to report canceled debts exceeding {$600.00}. Their failure to issue this form creates confusion regarding the legal status and tax implications of the alleged debt.

Inaccurate Credit Reporting My credit reports indicate a payment allegedly made in 2020, which I never authorized or submitted. This misreporting violates FCRA 1681s2 ( a ) ( 1 ) ( A ), which requires furnishers to provide only accurate and complete information to credit reporting agencies.

Improper Re-Aging and Repeated Charge-Off Reporting U.S. Bank is illegally re-aging this account and repeatedly marking it as " charged-off '' every month. This deceptive practice extends the derogatory impact on my credit file beyond the legal reporting period and violates the FCRA, specifically : 15 U.S.C. 1681c ( a ) ( 4 ) : Negative information, including charge-offs, may only be reported for 7 years from the date of the first delinquency.

15 U.S.C. 1681s-2 ( a ) ( 1 ) ( B ) : Furnishers must promptly update and correct information once it is determined to be inaccurate or misleading.

Re-aging a debt to reset the clock on reporting or collections is a deceptive and unfair practice under FCRA and potentially under CFPB Unfair, Deceptive, or Abusive Acts or Practices ( UDAAP ) guidelines.

Inconsistent Reporting Across Bureaus The account is reported inconsistently across Experian, Equifax, and TransUnion, with variations in balance, payment status, and charge-off dates. These discrepancies call into question the reliability and accuracy of the data and further violate the FCRA 1681i, which gives me the right to dispute and have unverifiable information removed.

Requested Relief Based on the multiple legal violations outlined above, I respectfully request the following actions : Immediate deletion of this account from all three major credit reporting agencies due to its inaccurate, unverifiable, and misleading reporting. 

A formal investigation by the CFPB into XXXX XXXX  reporting practices, re-aging behavior, and failure to comply with debt validation and IRS reporting obligations. 

That XXXX XXXX  be required to cease all collection efforts until proper validation is provided, in compliance with FDCPA 1692g ( b ).

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation