Consumer complaint received 2024-12-15 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: JPMORGAN CHASE & CO.
State: CA

Complaint narrative:
Dear Sir/Madam, I am writing to dispute the reporting of a charge-off on my credit report for a JPMCB CARD account, which Chase Bank has reported as charged off with {$13000.00} written off. Their reporting is inaccurate and includes multiple misrepresentations regarding my payment history and the accounts status. 

Chase claims that I missed payments during XXXX, XXXX, and XX/XX/XXXX. However, this is factually incorrect, as Chase closed my account in XX/XX/XXXX. Despite this closure, Chase has continued to report alleged missed payments for months following the closure, which is a clear misrepresentation. Nowhere in their reporting do they acknowledge that they were the ones who unilaterally closed the account. This deliberate omission further undermines the accuracy and legitimacy of the reported information. 

Prior to XX/XX/XXXX, I made all my payments on time. My bank statements clearly show that all payments throughout XXXX and XX/XX/XXXX were made in full and on time. The absence of a payment for XX/XX/XXXX occurred only because Chase abruptly closed the account without providing me with any notice, documentation, or explanation for their actions. 

Chase has reported this debt as a charge-off and claimed a write-off for their tax purposes. However, they have not issued me a Form 1099-C, as required under 26 U.S.C. 6050P of the Internal Revenue Code for canceled debts exceeding {$600.00}. Their failure to issue this form calls into question whether the debt has truly been canceled and whether the charge-off was properly reported in compliance with the law. 

Violation of the Fair Credit Reporting Act The continued reporting of alleged missed payments from XXXX to XX/XX/XXXX, despite the account being closed in XX/XX/XXXX, constitutes a serious violation of the Fair Credit Reporting Act ( 15 U.S.C. 1681 et seq. ), which mandates that all furnished information must be accurate, complete, and verifiable. Chases actions have resulted in inaccurate and incomplete reporting, damaging my credit standing and requiring correction. 

Requested Actions I respectfully request that you investigate this matter thoroughly and take the following actions : XXXX. Verify Chases Reporting of Missed Payments : Require Chase to provide verifiable evidence of missed payments for XXXX, XXXX, and XX/XX/XXXX, given that the account was closed in XX/XX/XXXX. 
XXXX. Investigate the Account XXXX : Confirm that the account was closed by Chase in XX/XX/XXXX, and review their failure to disclose this closure in their reporting. 
XXXX Review the XXXX XXXX : Determine whether Chase has issued XXXX Form XXXX for the {$13000.00} charge-off. If not, this calls into question the legitimacy of the charge-off, and the notation should be removed from my credit report as unsubstantiated. 

Thank you for your prompt attention to this case. It is highly appreciated as it is deeply disturbing.

Company response to consumer: Closed with explanation