Consumer complaint received 2025-11-24 00:00:00
Product: Debt collection — I do not know
Issue: Took or threatened to take negative or legal action — Threatened to turn you in to immigration or deport you
Company: Alpine Credit, Inc
State: CO

Complaint narrative:
On XX/XX/year> process server with a badge, showed up to mine and my boyfriends residence at XXXX XXXX XXXX XX/XX/XXXXXXXX and knocked are door my boyfriend answered the door. they informed my boyfriend they were looking for a XXXX XXXX my boyfriend informed them that they had the wrong residence. Then on XX/XX/year> the same process server came to our residence, ringing the doorbell repeatedly me and my boyfriend were both at work. My boyfriend talked to them in the surveillance camera. They asked for the same person again. My boyfriend informed them that they have the wrong residence again and to stop coming to our house, knocking on our door and ringing our doorbell repeatedly as it is trespassing. The process server left once again. On XX/XX/year> the same process server came back to our residence, pounding on the door and look through the window. Me and my boyfriend were both at work once again my boyfriend talk to them through the security cameras once again and informed them that they are trespassing once again, the process server informed him that he is looking for XXXX XXXX my boyfriend informed him once again that he has the wrong address and to please stop coming to our address as it is harassment. The process server got mouthy with my boyfriend through the surveillance camera and sat in front of our house for about 15 minutes before driving away on XX/XX/year> that same process server, returned to mine and my boyfriends house pounding on the door looking in my garage. I was in the shower my XX/XX/XXXX little girl knocked on the bathroom door and told me that there was a guy at the front door with a badge and she thinks its a cop. I told my daughter to shut the front door and wait for mommy to get out of the shower. my XX/XX/XXXX little girl shut the main door where the process server was looking through the screen door. I tried to hurry and get out of the shower, my boyfriend was notified by the security cameras. My boyfriend asked them what they wanted again. The process server stated hes looking for that same person. My boyfriend informed him once again. They are at the wrong address and to step off of our property as it is private property, and harassment the process server, then tossed documents littering in our front house for a person that did not reside in our home. my boyfriend got off of work and provided the documentation to our landlord. Our landlord dropped off the documentation at the XXXX XXXX XXXX department. We have provided our landlord with video footage of the process server trespassing multiple times as well as littering documents in front of our house. My boyfriend took a picture of the attorneys name as well as the company that is trying to serve a person whom does not reside at mine and my boyfriends house.

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation