Consumer complaint received 2025-05-07 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis
State: SC

Complaint narrative:
I am submitting this complaint to formally dispute inaccurate and inconsistent information being reported by two collection agencies, XXXX XXXX XXXX  and GENESIS XXXX, on my credit reports through XXXX, XXXX, and XXXX. These accounts reflect numerous discrepancies in violation of the Fair Credit Reporting Act ( FCRA ), specifically : - 15 U.S.C. 1681e ( b ) - which requires consumer reporting agencies to follow reasonable procedures to assure maximum possible accuracy of the information. 
- 15 U.S.C. 1681i ( a ) - which mandates a reinvestigation of disputed information when a consumer notifies a bureau of inaccurate or incomplete data. 

Disputed Account XXXX XXXX XXXX XXXX XXXX - Account Number ( partial ) : XXXXXXXX XXXX XXXX XXXX XXXX  Date Opened : - XXXX  : XX/XX/XXXX - XXXX  & XXXX  : XX/XX/XXXX Date Last Active : - XXXX  : XX/XX/XXXX - XXXX  : XX/XX/XXXX - XXXX  : XX/XX/XXXX Comments : - XXXX  : " Placed for collection '' - XXXX  : " Subject has not satisfied debt '' Disputed Account XXXX : GENESIS XXXX - Account Number ( partial ) : XXXXXXXX XXXX XXXX XXXX XXXX Date Opened : - XXXX  : XX/XX/XXXX - XXXX XXXX XXXX : XX/XX/XXXX Date Last Active : - XXXX  : XX/XX/XXXX - XXXX  : XX/XX/XXXX - XXXX  : XX/XX/XXXX Comments : - XXXX  : " Account information disputed by consumer, meets FCRA requirements '' - XXXX  : " Customer disputed account - reported by subscriber '' - XXXX  : " Consumer disputes this account information / Subject has not satisfied debt '' These inconsistencies not only confuse creditors and scoring systems but also suggest a failure to ensure accuracy and proper handling of disputed information as required by law. 

In addition to the inconsistencies previously outlined, both accounts in question-XXXX XXXX XXXX and GENESIS XXXXare reported as " Charge-Offs '' on my credit reports. Under the IRS guidelines, a charge-off may result in cancellation of debt, which typically requires the furnisher to issue a Form 1099-C for tax purposes. To date, I have not received a 1099-C form from either data furnisher. This raises further concerns about the legitimacy of the charge-off status and whether these debts are being handled in accordance with both credit reporting and tax regulations. If a debt has truly been charged off and is no longer legally collectible, then the continued reporting of a balance-especially with inconsistent dates and statuses-may constitute willful misreporting and an unfair practice under the Fair Credit Reporting Act. 

I am requesting the CFPB to investigate these matters and ensure that the credit bureaus and furnishers adhere to their legal obligations under the FCRA. If the data can not be verified and corrected, it should be removed from all three credit reports. I respectfully urge the Consumer Financial Protection Bureau to take these facts into account during the investigation of my dispute and to require full compliance from all parties involved. Enclosed are screenshots of the credit report entries with the highlighted discrepancies and a copy of my government-issued ID for verification. Thank you for your assistance in protecting my rights as a consumer. 

Sincerely, XXXX XXXX

Company response to consumer: Closed with explanation