Consumer complaint received 2025-12-02 00:00:00
Product: Debt collection — Rental debt
Issue: False statements or representation — Attempted to collect wrong amount
Company: T.S. Holdings
State: TX

Complaint narrative:
I am filing a complaint against IQ Data International for false reporting and inaccurate debt information. The collection accounts they are reporting are inconsistentXXXX XXXX shows them as closed, but the credit bureaus show them as open. 

This debt is based on charges from XXXXXXXX XXXX. My lease and my move-out statement both show the correct move-out date of XX/XX/2020, which was the full term of my lease. Despite this, I was charged a reletting fee that only applies to early move-outs, making this fee invalid. 

I was not provided a final bill or any opportunity to pay the balance directly to the apartment before it was immediately sent to collections. The original balances were {$1100.00} and {$500.00}, but IQ Data is now reporting {$1400.00} and {$620.00}. My lease does not authorize recurring interest, and I have not been given any explanation for the inflated amounts.

I previously sent a certified mail request for validation, and I have not received proper documentation supporting these charges or explaining the changing balances.

I am requesting the CFPB require IQ Data to ( 1 ) provide full validation and an itemized breakdown, ( 2 ) correct or delete the inaccurate credit reporting, and ( 3 ) remove the invalid reletting fee and any unsupported charges.

I am filing a complaint against IQ Data International regarding inaccurate, misleading, and unverified debt reporting related to my former apartment, XXXX XXXX 

XXXX. False and inconsistent credit reporting XXXX XXXX is showing both collection accounts as closed, while the credit bureaus show them as open and active. This conflicting information is misleading and has negatively affected my credit. 

XXXX. Invalid reletting fee Both my lease and the move-out statement clearly list my move-out date as XX/XX/2020, which is the full and final date of my lease term. 
Despite completing the lease, I was charged a reletting/deleting fee that only applies to tenants who terminate their lease early. This charge is invalid because I fulfilled the entire lease term. 

XXXX. No opportunity to pay before collections I was not provided a final bill or given any opportunity to pay the balance directly to the property management. The account was sent to collections immediately, without proper notice or an attempt to collect directly from me. 

XXXX. Unexplained and inflated balances The original balances were {$1100.00} and {$500.00}. IQ Data is now reporting the balances as {$1400.00} and {$620.00}.

My lease does not authorize recurring interest or additional monthly fees, and I was never notified of how or why the amounts increased. These changes appear to be unlawful, unsupported, and misleading. 

XXXX. Lack of debt validation On XX/XX/XXXX ( delivered to company XX/XX/XXXX ) I sent IQ Data a certified mail request for validation via XXXX ( tracking number - XXXX They have not provided proper documentation or a complete breakdown explaining any charges or increases. This failure to validate violates my rights under the Fair Debt Collection Practices Act ( FDCPA ).

Company response to consumer: Closed with explanation