Consumer complaint received 2025-03-26 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: LEXISNEXIS
State: DC

Complaint narrative:
Subject : Failure to Conduct Proper Investigation Dispute of Inaccurate XXXX, Address, and Personal Information Dear LexisNexis Consumer Center, I am writing to dispute multiple inaccuracies present in my consumer report, as maintained by LexisNexis, and to address your failure to conduct a proper investigation as required under the Fair Credit Reporting Act ( FCRA ) 15 U.S.C. 1681i. This dispute concerns both the inaccurate XXXX  record and incorrect personal information, such as addresses, phone numbers, and occupations. 

Inaccurate XXXX  Record You have reported a XXXX that is inaccurate and unverifiable. Instead of consulting with the proper source, which is the XXXX XXXX, you relied on XXXX, a third-party system. The FCRA 15 U.S.C. 1681e ( b ) mandates that consumer reporting agencies must follow reasonable procedures to ensure the maximum possible accuracy of the information they report. Relying on PACER, which is not a creditor or credit furnisher, demonstrates a lack of compliance with this requirement. 
Additionally, I have enclosed reports from the XXXX major credit bureausXXXX, XXXX, and XXXX of which have no record of XXXX. This is further proof that LexisNexis has failed to properly verify the information in question. Ive attached previous results from LEXISNEXIS, and you all still have fraudulent information on my report. 


Inaccurate Personal Information My report also contains inaccurate personal information that must be removed immediately : Incorrect addresses : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX I have never lived in any of these locations, nor have I ever resided in the state of XXXX XXXX XXXX XXXX  or XXXX XXXX XXXX XXXX XXXX 
False occupational records : The report falsely lists me as being affiliated with the XXXX XXXX XXXXXXXX XXXX XXXX, which is completely untrue. I have never worked as a XXXX  nor have I ever been associated with this institution. 
Inaccurate phone numbers : Phone numbers listed on the report are incorrect and not associated with me. 
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX & XXXX XXXX are inaccurate and not mine. 
These inaccuracies are violations of the FCRA, specifically under 15 U.S.C. 1681i, as LexisNexis has failed to properly verify the information included in my consumer file. As a result of these errors, I have suffered damages to my reputation and financial standing. 

Legal Violations and Next Steps You are required under 15 U.S.C. 1681i to : 1. Conduct a reasonable reinvestigation of any disputed information within 4 days of receiving this letter.

2. Verify the accuracy of the information with the proper sourcethe XXXX  court for the XXXX recordand not XXXX  or any other third-party system.

3. Remove or correct all inaccurate, incomplete, or unverifiable information from my report, in
cluding the incorrect addresses, phone numbers, and false occupational details.

Failure to meet these obligations constitutes willful noncompliance under 15 U.S.C. 1681n, and I intend to pursue arbitration for LexisNexis negligence in handling my consumer data. Should LexisNexis fail to correct these inaccuracies within the specified 4-day timeframe, I will seek damages for your continued failure to maintain reasonable accuracy.

Arbitration and Legal Action Due to LexisNexis continued negligence, I am prepared to initiate arbitration to address the inaccurate reporting and the harm it has caused. This includes seeking compensation for damages caused by your failure to properly verify the information and maintain reasonable accuracy. 
I expect written confirmation of the removal of these inaccuracies within 4 days, in compliance with federal law. 


Sincerely, XXXX XXXX

Company response to consumer: Closed with non-monetary relief