Consumer complaint received 2026-04-10 00:00:00
Product: Money transfer, virtual currency, or money service — Virtual currency
Issue: Fraud or scam — 
Company: Paypal Holdings, Inc
State: OK

Complaint narrative:
SUPPLEMENTAL FILING : NOTICE OF RETALIATORY ADVERSE ACTION To : Consumer Financial Protection Bureau ( CFPB ) Reference Case ID : XXXX Date : XX/XX/year>XXXX Statement of Facts regarding Retaliation : I am submitting this supplemental information to report a pattern of retaliatory adverse actions taken by XXXX ( PayPal, Inc. ) immediately following the filing of my initial complaint. History of Account Compliance : Prior to this dispute, I have successfully completed hundreds of cryptocurrency transactions on this platform without issue, security flags, or holds. My account has a long-standing history of good faith usage. Timing of Adverse Action : Immediately following the initiation of Case ID XXXX, XXXX has begun placing systematic holds and " red flags '' on my ability to send/transfer cryptocurrency that I have already purchased with cleared funds. Specific Violation : XXXX is allowing the purchase of assets ( XXXX ) but blocking the transfer of those same assets. By accepting my money for the purchase but denying the utility of the asset, XXXX is engaging in deceptive practices and unjust enrichment. Evidence of Retaliation : Because these restrictions did not exist during my previous hundreds of transactions and only appeared after I sought regulatory assistance, I believe these actions are a direct attempt to punish me for exercising my consumer rights under the Consumer Financial Protection Act ( CFPA ). Please I'm coming to you because I need your help you're the one who has the ability to stop this foul practice and I'm relying on you too provide that for me and others please this is not a normal practice for a multi-million dollar company the timing is not coincidental it's written right there plane inside and I need someone to do something about it please I can not eat I've told them this they're putting me in a financial hardship over this my last {$30.00} is tied up with them of me trying to move my funds into another wallet because I didn't trust them any longer and I had a bad feeling this was going to happen and it did I'm not going to be able to eat until they literally released these funds this has to be some kind of illegal activity they can't just do this to retaliate against me and I can't believe that the people that are supposed to do something about it to help me or going to allow it to happen please I'm entrusting you to help me here please I'm extremely vulnerable at this moment I don't know what to do now they've literally taking food out of my mouth to where I have nothing left! Desired Resolution : I request that the CFPB investigate these sudden account restrictions as retaliation. I demand that Venmo : Immediately lift all " security holds '' on my cleared assets. Restore full transfer functionality to my account based on my proven history of compliance. Cease any further adverse actions against my account during the pendency of this investigation. Please see cfpb I'm counting on you I have nowhere else to turn I'm literally going to go hungry until something happens and this is not right this is not how they should be acting I beg you I need some help please this is becoming a serious matter for me it's becoming survival at this point! Thank you for listening I'm anxiously waiting for your response

Company response to consumer: Closed with explanation