Consumer complaint received 2025-12-16 00:00:00
Product: Debt collection — Telecommunications debt
Issue: Written notification about debt — Didn't receive enough information to verify debt
Company: Eastern Account Systems of Connecticut, Inc.
State: GA

Complaint narrative:
Eastern Account Systems XXXX Inc. Attn : Compliance / Legal Department Re : Notice of Intent to Initiate Legal Action Alleged Account : Eastern Account Systems Amount {$60.00} To Whom It May Concern : This letter serves as my formal 10day demand and Notice of Intent to Sue regarding your continued violations of the Fair Debt Collection Practices Act ( FDCPA ) and the Fair Credit Reporting Act ( FCRA ). 

Despite prior written disputes, a lawful Cease and Desist, and regulatory escalation through the Consumer Financial Protection Bureau ( CFPB ), Eastern Account Systems has failed to comply with federal law and has failed to provide legally sufficient validation of the alleged debt referenced above. 

BASIS FOR LEGAL ACTION Your actions and omissions include, but are not limited to, the following violations : Failure to Validate a Disputed Debt Upon receipt of my dispute, you were required under 15 U.S.C. 1692g ( b ) to cease all collection activity until proper validation was provided. You failed to supply any competent evidence validating the alleged debt, yet continued collection activity and/or credit reporting. 

Unlawful Credit Reporting of an Unvalidated Debt Reporting or continuing to furnish information regarding a disputed and unvalidated debt misrepresents its legal status and constitutes a violation of 15 U.S.C. 1692e, including 1692e ( 2 ) ( A ).

Violation of Cease and Desist You were placed on notice under 15 U.S.C. 1692c ( c ) to cease communication regarding this alleged debt. Any continued contact beyond what is permitted by statute further compounds your liability. 

FCRA Violations Failure to Conduct a Reasonable Investigation By furnishing disputed information to consumer reporting agencies without validating the debt or conducting a reasonable investigation after notice of dispute, you violated 15 U.S.C. 1681s2 ( a ) ( 1 ) ( A ) and 1681s2 ( b ). 

DEMAND TO CURE You are hereby given 10 calendar days from receipt of this notice to fully cure these violations by taking all of the following actions : Immediately delete any and all reporting of this account from XXXX XXXX  and XXXX ; Permanently cease all collection activity related to this alleged debt ; Provide written confirmation that the account is closed, deleted, and will not be sold, transferred, or reassigned ; Confirm in writing that no further communication will occur except to confirm compliance. 

NOTICE OF INTENT If Eastern Account Systems fails to comply within the stated 10day period, I will proceed without further notice to initiate legal action to recover all remedies available under law, including but not limited to : Statutory damages pursuant to 15 U.S.C. 1692k ; Actual damages ; Attorneys fees and court costs ; Relief under 15 U.S.C. 1681n and 1681o for willful or negligent noncompliance.

This letter is sent in good faith as a final opportunity to resolve this matter prior to litigation. Nothing contained herein shall be construed as an acknowledgment of liability or of any alleged debt. All rights, claims, and remedies are expressly reserved. 

Govern yourself accordingly.

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation