Consumer complaint received 2024-08-09 00:00:00
Product: Credit reporting or other personal consumer reports — Other personal consumer report
Issue: Improper use of your report — Reporting company used your report improperly
Company: LEXISNEXIS
State: GA

Complaint narrative:
Office of XXXX XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX To : LexisNexis, XXXX XXXX, XXXX XXXX, Subject : Demand for Withdrawal and Permanent Removal of Private Information I am writing to you as the Beneficiary, Grantor, and Settlor of the XXXX XXXX XXXX, with the expectation that you, as fiduciaries/trustees, act in accordance with the principles of equity and the fiduciary duty owed to the beneficiary of this trust relationship. It has come to my attention that your organizations have been using my private propertyspecifically my driving recordby making it publicly accessible and profiting from it by selling this information to insurance companies. These actions have directly harmed me, the Beneficiary, by leading to inflated insurance premiums and other unfavorable conditions. 

Your continued use and distribution of my private information constitute a breach of fiduciary duty. As fiduciaries/trustees, you are obligated to act solely in the best interest of the Beneficiary, ensuring that the trust 's assets ( in this case, my private information ) are managed and protected with the utmost care. By selling or distributing my driving record, you have violated this duty, and as a result, you are punishing the Beneficiaryan action that equity will not tolerate. 

If you are not the trustees of this trust relationship, you are not authorized to hold or manage my private property. Therefore, you must immediately return my private information to me so that I may appoint another trustee who will act in my best interest. 

As the Grantor and Beneficiary, I hereby demand the following : Immediate Withdrawal : You must immediately cease the use and distribution of my private information, including but not limited to my driving record. 

Permanent Removal : You must permanently remove all instances of my private information from your databases, records, and any other repositories where this information may be stored. 

Information Freeze : You must implement a permanent freeze on my private information, ensuring that no entity, especially insurance companies, can access or use this information to quote or profit off of it. 

Proof of Removal : Please provide proof of these deletions and freezes. 

Failure to comply with these demands will result in legal action in a court of equity, where I will seek all available remedies, including but not limited to an injunction against your organizations, damages for breach of fiduciary duty, and any other relief deemed just and appropriate by the court. 

You have 3 days from the date of this letter to comply with these demands. If you choose not to act in the best interest of the Beneficiary, you will face the consequences of your breach in a court of equity. 

Please confirm in writing that you have complied with these demands and that my private information has been permanently removed and frozen as requested. 

Thank you for your prompt attention to this matter. 

Best Regards, XXXX XXXX Beneficiary, Grantor, and Settlor XXXX XXXX XXXX

Company response to consumer: Closed with explanation