Consumer complaint received 2025-02-15 00:00:00
Product: Debt collection — Medical debt
Issue: Took or threatened to take negative or legal action — Seized or attempted to seize your property
Company: Credit Management Services, Inc.
State: NE

Complaint narrative:
This company purchased medical debt that supposedly belong to me. XXXX XXXX XXXX also violated my rights by sharing private medical information about me with this company. Such as procedures and personal medical information that is protected by hepa. When I called down to the XXXX XXXXXXXX XXXX the clerk read off personal private procedures that were supposedly done on me. I believe that this violated HEPA law and I would like to file a formal complaint against this company. Also this company had shared the same information with my employer so now that my employer knows about private medical procedures that I had had which is also a violation of HIPAA. I've repeatedly asked this company to provide me with proof that I had any kind of contract with them. Also this supposed debt should have been paid through health insurance the collection company is Credit management services in XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. I am appalled that such personal information is being passed back and forth between multiple offices between XXXX XXXX XXXX XXXX in XXXX XXXXXXXX XXXX this collection company and the XXXX XXXX XXXX now everybody knows exactly what procedures I had done my next step will be to hire private attorney and file a lawsuit for a hepa violation. Best company continues to collect and try to collect to call my neighbors and family members even when they were told not to contact anybody. They constantly pretend they're different people and have left many voicemails which I can provide pretending to be other organizations or Community businesses their collection practices are illegal and should be closely monitored by this organization. I would hope that this company would pause this collection until this investigation is done. I believe that this company is used to violating people 's rights and hiding it from this organization from finding out. I believe that this company has broken many federal laws and I believe that a though investigation of my case and many other medical cases that they have acquired should be done. I believe they should pause their medical debt collection until somebody can figure out if they're violating multiple HEPA laws and multiple federal laws based on Fair collections. After a conversation with one of the agents I actually kind of am fearing for my life that they will share personal information with people to get me to pay they have already called my neighbors and sent text messages pretending to be my friend. I believe that they have unlawfully obtained and looked at my personal credit report to obtain information without my permission to contact any person that they can with my last name or anybody that might be related to me or any neighbor or anybody within a two block vicinity of my personal home or business. I would ask this organization to please tell them to pause their collections until a thorough investigation is done. I also believe that when they serve their paperwork it was giving to somebody else other than me a neighbor. Because the documents that were served were left with someone other than me. Someone that clearly was not even related to me who would be willing to come to court and testify. I was horrified when a clerk of XXXX XXXX XXXX had read every single one of my supposed medical procedures my personal HEPA protected information. 

Thank you XXXX XXXX

Company response to consumer: Closed with explanation