Consumer complaint received 2026-07-21 00:00:00
Product: Debt collection — I do not know
Issue: Attempts to collect debt not owed — Debt is not yours
Company: Penn Credit Corporation
State: FL

Complaint narrative:
I am filing this complaint because XXXX is reporting a collection account furnished by Penn Credit Corporation that I dispute as inaccurate and unverified. Account Information Furnisher : Penn Credit Corporation XXXX XXXX : XXXX XXXX Reported Balance : {$450.00} Date Opened : XX/XX/year> I have never entered into any contractual agreement or business relationship with Penn Credit Corporation. While I previously had utility service with XXXX XXXX, I dispute the accuracy of the collection account being reported by Penn Credit Corporation, including the reported balance and its authority to furnish this information. I have submitted a written dispute to Experian requesting a reasonable reinvestigation and mailed a separate written validation request to Penn Credit Corporation. I requested competent documentary evidence supporting the accuracy of the reported information and the collector 's legal authority to report the account. To date, I have not received documentation establishing : how the alleged balance of {$450.00} was calculated ; an itemized final billing statement ; documentation demonstrating that all payments, deposits, credits, and adjustments were properly applied ; documentation establishing Penn Credit Corporation XXXX XXXX to report this account ; competent documentary evidence supporting the continued reporting of this collection account. Under 15 U.S.C. 1681e ( b ), Experian is required to follow reasonable procedures to assure the maximum possible accuracy of the information contained in consumer credit reports. Additionally, under 15 U.S.C. 1681i, once a consumer disputes information, Experian must conduct a reasonable reinvestigation of the disputed information rather than relying solely upon automated responses or conclusory statements from the furnisher. Furthermore, after receiving notice of my dispute, the furnisher has obligations under 15 U.S.C. 1681s-2 ( b ) to conduct a meaningful investigation, review all relevant information, and report accurate results back to the consumer reporting agency. I have also exercised my rights under 15 U.S.C. 1692g by requesting validation of the alleged debt from Penn Credit Corporation. Until competent validation is produced, I dispute the accuracy and completeness of the information being reported. Continuing to report disputed information without competent verification undermines the FCRA 's requirement that consumer reporting agencies maintain maximum possible accuracy in consumer reports. Requested Resolution I respectfully request that the Consumer Financial Protection Bureau require Experian to : Conduct a reasonable reinvestigation consistent with 15 U.S.C. 1681e ( b ) and 1681i ; Obtain competent documentary evidence from Penn Credit Corporation rather than relying solely on automated verification ; Require Penn Credit Corporation to substantiate : the legal basis for the alleged debt ; the calculation of the reported balance ; its legal authority to furnish this information ;

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation