Consumer complaint received 2026-02-18 00:00:00
Product: Debt collection — I do not know
Issue: Communication tactics — You told them to stop contacting you, but they keep trying
Company: Central Portfolio Control Inc.
State: NJ

Complaint narrative:
This complaint is XXXX of several complaints filed over several years. This same company, XXXX XXXX XXXX who appears to be a debt collector has REPEATEDLY sent unwanted XXXX messages, emails to my personal cell phone, asking or seeking a person named XXXX XXXX. Ive repeatedly informed this company that XXXX not XXXX XXXX, I dont know a XXXX XXXX and this phone number your company continues to send messages of collection for this person does not belong to this person, XXXX XXXX XXXX Ive had this number since XX/XX/XXXX and is registered to me only, XXXX XXXX XXXX. Ive gotten so frustrated by this ongoing harassment and intimidation tactics by this company, I have now filed several complaints with the CFPB. ( See attached last complaint with relevant other complaint details as well as me actually calling this company on XX/XX/XXXX. I XXXX spoke to a male representative and tried to explain this issue. The representative, after about XXXX minutes of explaining my concern, hung up on me. I called back, then was transferred to a representative named XXXX. I explained in great detail of the past few years of this on/ off communication from their company, sending me XXXX communication messages as to collections and being addressed to this person XXXX XXXX XXXX I fully explained who I am, this phone number has been registered to me, XXXX XXXX since XXXX without change. I further informed XXXX this has been ongoing and was the XXXX time since XXXX Ive received XXXX collection communication messages from their company, being addressed to XXXX XXXX, ( see attached, same message but sometimes worded differently in past incidents ). I informed XXXX of my affiliation to law enforcement XXXX XXXX, state and federal agencies and I take this matter seriously. I demand that they immediately remove and remedy this issue or a more serious complaint would be filed. I even expressed to XXXX that my phone number, XXXX has been registered with the national do not call list since XX/XX/XXXX. I further notified XXXX that I would forward this complaint to my attorney if this harassment does not cease immediately. XXXX ask for my attorneys information which I provided, XXXX XXXX XXXX who represents the federal government and employees. ( See this information in attached pics of complaint ). 

Now, today, XX/XX/XXXX XXXX XXXXXXXX XXXX XXXX this company AGAIN is sending me collection notifications through my cell phone in the form of XXXX addressed to XXXX XXXX. After many attempts to rectify, remedy, fix and even call to talk with this company along with ( see attached to ) many complaints to the CFPB without any action or assistance from the CFPB. Im filing this complaint, Again to the CFPB as a matter of ongoing concern and non compliance remedy by the CFPB to intervene or resolve this matter as a government agency, funded by taxpayer funds that does nothing to uphold the laws of the Federal Fair Debt Collection Practices act, upholding accountability of violations of the Federal FCC Do not call act and enforce such violations by a collection company are illegally complicit in these violations without tacking any action or holding this company accountable for such violations. I will now forward this complaint, along with all past complaints and documents to support my claims to not only the Federal Trade Commission but to the FCC, the NJ Attorney Generals office for action and my local congressmans XXXX, just a few miles from my home. Im also filing a complaint with my attorney, XXXX XXXX XXXX who again, represents the Federal government to the above communication violation tactics that have been ongoing but when reported each time to the CFPB, no action is taken. This further demonstrates the need to continue discussions of defunding the CFPB in complaints like this that will be used to justify such action. 

Account # I listed is the phone number associated with this complaint XXXX is what is listed below as to account information XXXX

Company response to consumer: Closed with explanation