Consumer complaint received 2024-01-06 00:00:00
Product: Debt or credit management — Debt settlement
Issue: Didn't provide services promised — 
Company: Tally Technologies
State: MN

Complaint narrative:
Hello, On XX/XX/XXXX I recived this email fro, Tally, tally XXXX XXXX XXXX  XXXX Tally Technologies , Inc . 
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Dear XXXX XXXX Were so sorry to let you know that due to circumstances beyond our control we will no longer be able to make new credit card payments from your Tally line of credit, effective immediately. 

Tallys lines of credit are funded in many different ways. In order to help our members save money in interest charges, we borrow money in bulk so that we can pass these better rates directly to our members. Unfortunately, the investor that funded your account has informed Tally they will no longer provide funding for any accounts, despite Tallys efforts to reach a different outcome. 

Tally will continue to service and support your account, but there will be no future credit card payments made on your behalf. 

Rest assured that this action is not a reflection of your standing or activity with us. We thank you for using our service and partnering with Tally in your financial journey. 


What to do next Going forward, you'll need to pay your cards on your own each month. Weve listed upcoming minimum payments due to your cards over the next few days so you can make sure to pay them directly yourself : XXXX {$98.00} due XXXX Please note that you'll still be responsible for repaying your remaining Tally balance. 

We'll alert you once you've successfully cleared your Tally balance, and then begin the process of closing your account. 

The good news is that your Tally minimum payments will get smaller and smaller each month as you pay down your balance. Set up Autopay now to make payments stress-free : Set up Autopay We know this may change how you pay your credit cards, and we want to make this transition easier for you. If you are having trouble paying down your Tally balance or if you have any questions about this notice, please email us at XXXX. 

Sincerely, The Tally Team Tally is providing this notice on behalf of XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX. 

Notice : The federal Equal Credit Opportunity Act prohibits creditors from discriminating against credit applicants on the basis of race, color, religion, national origin, sex, marital status, age ( provided the applicant has the capacity to enter into a binding contract ) ; because all or part of the applicant 's income derives from any public assistance program ; or because the applicant has in good faith exercised any right under the Consumer Credit Protection Act. The federal agency that administers compliance with this law concerning this creditor is the XXXX XXXX XXXX and XXXX XXXX, XXXX XXXX XXXX XXXXXXXX and XXXX XXXX, XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation