Consumer complaint received 2024-07-06 00:00:00
Product: Debt collection — Credit card debt
Issue: Written notification about debt — Didn't receive notice of right to dispute
Company: CAVALRY INVESTMENTS, LLC
State: FL

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CT XXXX Subject : Dispute of Debt Collection and Notice of Rights Violations Dear Cavalry Portfolio Services, I am writing to formally dispute the debt your company is attempting to collect from me. The specific account in question is Cavalry Account XXXX. : XXXX. I believe this debt is inaccurate and that your company has engaged in unlawful practices, violating my rights under multiple federal laws. Additionally, your company is not licensed to collect debts in the state of Florida, as verified through the XXXX XXXX XXXX. 
I would like to address the following violations : 1. 12 CFR 1006.34 ( b ) ( 5 ) Your company has failed to provide the required disclosures in your initial communication, specifically the debt collectors license number for the state of Florida. This omission is a direct violation of the regulation, which mandates that this information must be included to ensure transparency and compliance with state laws.

2. 12 CFR 1006.34 ( c ) ( 4 ) ( i ) Your company has violated the regulation by using false, misleading, and deceptive means to collect or attempt to collect the debt. Specifically, the statements regarding the debt amount and the consequences of non-payment have been exaggerated and misleading, which is prohibited under this regulation.

3. 12 CFR 1006.34 ( d ) Your company has failed to provide a validation notice containing all required information. The validation notice must include detailed information about the debt, including the amount owed, the name of the creditor, and a statement of my rights. Your communication did not meet these requirements, depriving me of my right to understand and verify the debt.

4. 15 U.S.C. 1681s-2 ( a ) Under the Fair Credit Reporting Act ( FCRA ), your company has a duty to report accurate information. Your company has reported incorrect and misleading information about this debt to the credit bureaus, negatively impacting my credit score. This constitutes a violation of your responsibilities as a furnisher of information. 
Proof of Licensing and Bonding According to XXXX XXXX XXXX, your company is not licensed to collect debts in the state of Florida. I request immediate proof that your company is licensed and bonded to operate in Florida. This proof should include : Your company 's state licensing information. 
Proof of bonding. 
Purchase Order Agreement I also request a copy of the purchase order agreement between your company and the original creditor. This will provide clarity on the transfer of this debt and ensure that your company has the legal right to collect it. 
Please be advised that I am keeping detailed records of all correspondence and communication regarding this matter. If these issues are not resolved promptly, I will not hesitate to file a complaint with the Federal Trade Commission ( FTC ), and the Florida Attorney General 's office. Furthermore, I am prepared to take legal action to protect my rights and seek damages.

Company response to consumer: Closed with explanation