Consumer complaint received 2025-01-28 00:00:00
Product: Debt collection — I do not know
Issue: False statements or representation — Attempted to collect wrong amount
Company: Kriya Capital, LLC
State: WI

Complaint narrative:
To Whom It May Concern, I am filing this complaint against Credence Resource Management for egregious violations of the Fair Credit Reporting Act ( FCRA ) and unethical debt collection practices. This companys actions have caused undue harm to my credit profile, emotional distress, and financial well-being.

Specific Allegations : 1. Reporting Inaccurate or Unverified Debt : Credence Resource Management has reported a debt to the credit bureaus that is either inaccurate, unverified, or both. According to Section 1681e ( b ) of the FCRA, furnishers of information are required to ensure that the information they report to credit reporting agencies is accurate and complete. This obligation has been blatantly disregarded in my case.

2. Failure to Provide Proper Validation : Despite my formal request for debt validation under the FCRA and the Fair Debt Collection Practices Act ( FDCPA ), Credence Resource Management failed to provide sufficient documentation to prove the legitimacy of the debt. Instead, they continue to report unverifiable information, which is a direct violation of 15 U.S.C. 1692g of the FDCPA.

3. Harassment and Unlawful Communication Practices : Credence Resource Management has engaged in harassing communication tactics, contacting me repeatedly via phone and mail without adhering to the guidelines established under the FDCPA, including contacting me outside legally permitted hours and failing to cease communication after I requested validation of the debt. 

Legal Precedent : CFPB XXXX XXXX Case The recent CFPB lawsuit against XXXX demonstrates the importance of strict compliance with the FCRA in ensuring accurate credit reporting. In the case, XXXX was held accountable for its failure to uphold these standards, and I urge the CFPB to take similar action against Credence Resource Management. This companys systemic disregard for consumer protection laws mirrors the same type of misconduct outlined in the CFPB vs. XXXX lawsuit. 

Requested Action : I am requesting the following actions from the CFPB : Investigate Credence Resource Management for its repeated violations of the FCRA and FDCPA. 
Require Credence Resource Management to cease all collection activities related to the unverified debt. 
Enforce penalties for their inaccurate reporting and noncompliance with federal laws. 
Require them to remove any negative information they have furnished to the credit bureaus immediately. 

Supporting Evidence : Attached are the following documents for your review : Copies of my written requests for debt validation.

Proof of Credence Resource Managements failure to respond adequately. 
Records of communication and harassment. 
A copy of my credit report showing the erroneous debt reported by Credence Resource Management. 

This situation has caused significant harm to my credit standing and financial stability. I am requesting immediate intervention from the CFPB to hold Credence Resource Management accountable for their unlawful practices. 

Thank you for your attention to this matter. I look forward to a prompt resolution. 

Sincerely, XXXX XXXX

Company response to consumer: Closed with non-monetary relief