Consumer complaint received 2025-09-01 00:00:00
Product: Checking or savings account — Checking account
Issue: Managing an account — Deposits and withdrawals
Company: JPMORGAN CHASE & CO.
State: PA

Complaint narrative:
XXXX XX/XX/XXXX, on a Monday From XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXXXXXX XXXX  Re : Complaint : Created Chase Total Checking account ( With enticement, on XX/XX/XXXX ) with Chase Bank ; followed quickly by Chase Bank 's illegitimate hold ( Unjustifiable w/no explanation or reason, on XX/XX/XXXX ), 45 pages, total, specifically ; JPMorgan Chase Bank , N.A . ; dba : Chase Bank Facts : Account number : Unknown ; Account blocked/locked/or placed on hold before I had a chance to acquire my account # ; Debit Card number : Unknown : I do not have a Chase Bank debit card ; also, I have no physical checks associated with it ; Added issue : My Chase Home Lending/Chase Mortgage Account XXXX XXXX XXXX XXXX XXXX XXXX XXXX same account number since XX/XX/XXXX ; ( XXXX XXXX, Chief Executive Officer of Chase Home Lending ) ; Note : Chase Bank performed a block/lock/hold on my Chase Bank account, which had also, illegitimately, blocked/prevented my payment to Chase 's Mortgage Division, in addition to simultaneously placing a block/lock/or hold on my non-associated Chase Mortgage account of which I am a 28+ year customer, once again, accounXXXX XXXX XXXX XXXX XXXX XXXX XXXX ; Account balance ( est. ) : in Chase Bank newly created account, Unknown ; inasmuch as I am blocked from accessing my account, and my repeated queries to Chase Bank representatives were met with pushback, meaning, their responses were routinely, quote, We can not verify you! We can not release the hold! We can not disclose that information to you! Call back later! ", with me being the one and only account holder ; Estimated value as of XX/XX/XXXX, is between {$5000.00} and {$6000.00} ; To : JPMorgan Chase Bank , N.A . Member FDIC ; XXXX JPMorgan Chase & Co ( XXXX XXXX, President and Chief Executive Officer of JPMorgan Chase Bank , N.A . ) Complaint : Begin : To Chase Bank : At this point in time in my life, sevenplus decades, seventy-one + years, in hindsight, there exists nothing that I regret more than opening a Chase Total Checking Account in the month of XXXX, in the year XXXX, specifically, XX/XX/XXXX ( See Exhibit 1 below - Chase checking account opened ) ; Re : enticed by this, quote : " XXXX XXXX XXXX Enjoy {$300.00} as a new Chase checking customer, when you open a Chase Total Checking account1 and make direct deposits totaling {$500.00} or more within 90 days of coupon enrollment '' XXXX XXXX XXXX " In response to a Flyer I received, in the mail, perhaps a dozen times. 

... and the reason for that is because Chase Banks enticement of a mere {$300.00} is now going to potentially lead to my homelessness, having already created agony, pain, and suffering, while causing unprecedented spikes in my XXXX XXXX,... 

... because, as a DIRECT RESULT of your ( Chase Bank ) carelessness, recklessness, and outright blatant illicit conduct by placing my newly created Chase Total Checking account on a hold, or a freeze, or blocked, whatever you wish to call it, for no articulable reason, no reason ever explained to me despite me asking Chase reps at least eight ( 8 ) times, while denying my access to my own hard earned money for a solid seventy-five ( 75 ) days, and counting now,... 

... without providing me any opportunity to use my hard-earned money via your 100 % - rigged ( see definition, examples, and explanation of 'rigged ', below ) identification/verification process, whereas Chase Bank repeatedly tells me XXXX We can not verify your identity, therefore, we can not release the hold on your account. Try again later, and hearing that SAME well-practiced rhetoric EIGHT - PLUS ( 8+ ) TIMES ( because, despite eight separate phone calls into Chase Bank 's phone number that I was required to call in order to get my account 'unlocked ', my call was escalated on occasion, where I got the precise same well-practiced rhetoric that I got prior to the escalation ) until I finally gave up, leading to THIS Immediate Emergency COMPLAINT directly to Chase Executive Office,...

... and now that I have suffered a XXXX in late XXXX, which corresponded with Chase Banks sketchy and illegitimate conduct, LEGAL ACTION WILL ENSUE, unless Chase Bank not only releases my own hard-earned money back to me IMMEDIATELY, but also, Chase Bank is responsible for Sections A., B., C., and D. below , ALL THIS over my foolishness to attempt to generate an extra {$300.00} due to Chase Banks enticement to open a new Chase Banks so-called Chase Total Checking Account. 

I am a XXXX elderly man, and I have never been treated in such a reprehensible manner by any bank before, that is until JPMorgan Chase Bank XXXX XXXX mishandled my mortgage in XXXX, leading to my CFPB Complaint against JPMorgan Chase Bank N.A. precisely one year ago to the day, XX/XX/XXXX, and now Chase Bank, also part of JPMorgan Chase Bank, N.A., took it upon themselves to conduct themselves reprehensibly as well, leading to this immediate complaint one year later for a completely different reason, yet just as appalling as the reason I complained about last year against JPMorgan Chase Bank, N.A., and this Immediate Complaint is AFTER I attempted to reach out to JPMorgan 's Executive Branch in XXXX XXXX XXXX on two occasions via email in late XXXX ( XXXX ) with a XXXX Complaint, yet JPMorgan didn't even have the common courtesy to acknowledge their receipt of my repeated Complaints, much less do anything to assist me. I am now broke, potentially losing my home, and struggling to afford even food, all because of Chase Bank, a subsidiary of JPMorgan Chase Bank , N.A . 

Please read more in my ATTACHMENT, including the 45-PAGE COMPLAINT that I sent to Chase 's Headquarters, receiving nary an acknowledgement of receipt,. much less any assistance in this matter, while my newly created Chase Bank account was illegitimately placed on 'hold " shortly after I opened it in an attempt to generate a Bonus {$300.00} enticement that I was flooded with in my mailbox, and I estimate that I have between {$5000.00} and {$6000.00} in my Chase Bank account as of today, XX/XX/XXXX, having been on hold since XX/XX/XXXX, which is now eightry days and counting since that illegitimate 'hold ' began. My attachment ( below ) INCLUDES MUCH, MUCH MORE DETAIL REGARDING THIS MATTER, including exhibits AND PROOF, Complaints from hundreds of other people over the same conduct, and examples of JPMorgan Chase Bank 's prior illegal activity and felonies perpetrated against Americans. ... 

Thank you ( Much more info in the Attachment below, called ( Major Complaint ; Illicit Hold ; Freeze ; Block quickly placed on my new Chase Bank 's so-called Total Checking Account, which I opened after multiple enticements, with no basis or articulable reason for the 'Block ', then subject to rigged ID attempts ) 45 pages

Company response to consumer: Closed with explanation