Consumer complaint received 2024-12-10 00:00:00
Product: Debt collection — Credit card debt
Issue: Communication tactics — You told them to stop contacting you, but they keep trying
Company: The CBE Group, Inc.
State: NJ

Complaint narrative:
This complaint has a history of repeated complaints with this agency, the Federal Trade Commission and the XXXX XXXX XXXX XXXX XXXX XXXX XXXX  XXXX XXXX was closed due to economic crisis directly related to XXXX and being critically injured in the line of duty in law enforcement. This account was closed at my request and was placed in a customer assistance program, paying back a certain amount at 0 interest then any balance being forgiven in a 1099 c form. After several months of payments, company suddenly stopped accepting the agreement they approved, case XXXX XXXX thru there company. After several phone calls and getting nowhere on this closed account and paying back a certain amount, XXXX XXXX, XXXX refused to allow me to speak with supervisors or representatives to this account and its outcome of being satisfied. Finally, after harassing and intimidating calls from XXXX XXXXXXXX XXXX I had to file several complaints to the department of consumer affairs, ( 5 ) FIVE as well as complaints to the Federal Trade Commission and the XXXX. In each complaint with the department of consumer affairs, the complaint was forwarded to the controllers office for investigation. The Comptrollers office assigned a case XXXX XXXXXXXX. Since this time, beginning in XX/XX/XXXXXXXX XXXX XXXX XXXX XXXX refused to acknowledge, return phone calls and mailing documents from the Comptrollers office to date. The complaint from the XXXX  sent to XXXX XXXX XXXX has also not responded nor has been cooperative or cooperating with the comptrollers office to date, ignoring there investigation by a Federal government agency to this issue. XXXX XXXX XXXX then tried to place this alleged balance on my credit report as in collections. I filed a dispute with many documents to this account being satisfied in a customer assistance program and after a very thorough investigation by the three credit bureaus, this account and is alleged balance was deleted from my credit reports Now, today I received a letter from a debt collector, The CBE Group Inc alleging they are contacting me as to a debt I owed XXXX XXXX XXXX. It should be Cristal clear, A CEASE AND DESIST demand letter was sent to XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX This letter was sent certified mail, with delivery signature verification required. The letter was sent XX/XX/XXXX and received by XXXX XXXX XXXX XXXXXX/XX/XXXX per the signature card received back. Since this time, XXXX XXXX XXXX still has not responded to the comptrollers office nor the XXXX  ignoring the due process of law. XXXX XXXX XXXX is also violating my rights under the Federal Fair Debt Collection Practices Act ( 15 ) USC 1692c ). by continuing to contact me with this agent of XXXX XXXX XXXX, which is illegal, unethical and in violation of my rights after being notified by certified mail of cease and desist any further communication with me, As seen in attached letter sent, this demand to cease and desist includes, states, If you or any other agents of your company attempts to contact me further regarding this alleged, a formal complaint would filled with the Federal Trade Commission and the FCRA, Pursuant to 15 USC 169g. Sec. 809 ( b ) of the FDCPA. I will be filling this complaint with the Federal Trade Commission as to this latest contract by The CBE Group Inc  and against XXXX XXXX XXXX for violating the Federal Fair Collection act stated above and contact legal counsel for possible litigation against both XXXX XXXX XXXX and this agent of XXXX XXXXXXXX XXXX for contacting me. This should be a notice to this company/ agent of XXXX XXXX XXXX XXXX that they are not to contact me, to cease and desist all communication with me as to this alleged debt as of this date and time of complaint.

Company response to consumer: Closed with non-monetary relief