Consumer complaint received 2026-05-21 00:00:00
Product: Debt collection — Rental debt
Issue: False statements or representation — Attempted to collect wrong amount
Company: TRANSWORLD SYSTEMS INC
State: MD

Complaint narrative:
I am filing a complaint regarding an inaccurate rental debt currently being reported and/or collected in the amount of approximately {$4600.00} related to XXXX at XXXX XXXX XXXX XXXX, Maryland. The debt is now being handled by Transworld Systems. I dispute the accuracy and validity of this debt because I believe charges continued after I vacated the apartment due to an incorrect move-out date being entered into the account records. I previously disputed this debt and received a response that included an itemized list of charges. However, the information provided still did not adequately validate or explain the balance. The largest charge on the account is listed as " Base Rent '' in the amount of approximately {$4000.00}, but no dates or rental periods were identified for those charges. I still have not been provided documentation showing which months were allegedly charged, how the amount was calculated, or why rent continued to accrue. I dispute the accuracy of the debt because my records show that I submitted notice to vacate on XX/XX/XXXX, which was acknowledged on XX/XX/XXXX. I physically moved on XX/XX/XXXX and had obtained a lease for a new residence. However, the account statement later listed a move-out date of XX/XX/XXXX, which I believe is incorrect and may have caused continued charges after I had already vacated the apartment. I contacted the property and was informed that current management does not have access to prior ledgers or historical records. I am requesting documentation supporting the XX/XX/XXXX move-out date, a complete ledger with dates for all rent charges, and correction or removal of inaccurate information if the debt can not be properly substantiated. I contacted Transworld Systems and informed them that I dispute the debt. I was instructed to contact the property directly. I contacted the property and was informed that the property is under new management and that they do not have access to prior ledgers or historical records. I then contacted the prior management representative and received written correspondence indicating they do not manage the property and do not have access to past ledgers. At this point, I am being denied housing opportunities because of this debt while I am attempting to obtain a new apartment. I am requesting the following : 1. Investigation of the disputed debt and the accuracy of the reported balance. 2. Documentation supporting the XX/XX/XXXX move-out date. 3. A complete itemized ledger showing all charges and dates. 4. Correction or removal of any inaccurate information being reported if the debt can not be properly substantiated. 5. Correction of the account if charges were improperly assessed after my move-out. 6. Lease agreement 7. Move-out statement 8. Proof of Authority to collect 9. All dates and charges I am attaching supporting documentation including my notice acknowledgment, moving records, lease documentation for my new residence, correspondence from management, and account statements.

Company response to consumer: Closed with explanation