Consumer complaint received 2025-01-20 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account status incorrect
Company: Experian Information Solutions Inc.
State: SC

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX, SC XXXX XX/XX/XXXX Consumer Financial Protection Bureau ( CFPB ) XXXX XXXX XXXX XXXX XXXX  XXXX DC XXXX Re : Discrepancies in Credit Report and Consumer Rights Violations To Whom It May Concern, I am writing to formally file a complaint regarding the persistent inaccuracies, misleading information, and violation of my rights in the credit reports provided by the XXXX XXXX  credit bureaus : XXXX, XXXX, and Experian. These credit bureaus have consistently reported incorrect credit scores and financial information on my consumer reports, causing significant damage to my credit rating and distress to my personal financial situation. 

First and foremost, I want to emphasize that all of my student loans are currently in deferment and not in a late status as inaccurately reported. The erroneous reports stating that my student loans are late or that my outstanding balances have increased are completely false. These inaccuracies are negatively impacting my credit score by an excessive XXXX to XXXX points, which I believe is due to this incorrect reporting. 

In addition to these student loan discrepancies, I have also been a victim of identity fraud. I initially reported identity theft in XXXX and was again a victim in XXXX, with new accounts opened in my name, including bank accounts and credit lines, without my knowledge or consent. Despite my efforts to correct these issues, XXXX, XXXX, Experian, and XXXX continue to report misleading information on my credit file, including sharing my credit information with unauthorized parties, further violating my rights under federal consumer protection laws. 

Specifically, I have noticed that various addresses, phone numbers, debt collectors, medical collections, and other accounts that I have no knowledge of are being listed on my credit file. Despite repeatedly requesting that the credit bureaus remove incorrect or fraudulent information, they have failed to address my concerns. I would like to request a full investigation into all the accounts listed on my credit report, including but not limited to the following : All student loan accounts, specifically those associated with XXXX, to ensure accurate reporting of deferment status. 
Credit card accounts, including those with XXXX XXXX, which has been paid in full, and other accounts that are listed as open or delinquent despite being closed or paid. 
Any accounts associated with debt collectors or companies such as XXXX XXXX XXXX, for which I have not provided consent to report or share my information. 
Moreover, I request that all false names and addresses be removed from my credit file. The only valid name on my credit report should be XXXX XXXX XXXX, and my only current address should be XXXX XXXX XXXX, XXXX, SC XXXX. There are multiple incorrect names and addresses listed that I have requested to be removed but have not been addressed. 

I have made several attempts to resolve these issues directly with the credit bureaus, but I have received no response or meaningful assistance. Given the gravity of the situation, I am requesting that the Consumer Financial Protection Bureau conduct a thorough investigation into the matters outlined in this letter and enforce the necessary corrections. 

Additionally, please be advised that I am prepared to pursue litigation to protect my rights and ensure that my credit information is accurate and secure going forward. 

I look forward to your prompt attention to this matter. 

Sincerely, XXXX XXXX XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation