Consumer complaint received 2024-08-12 00:00:00
Product: Mortgage — FHA mortgage
Issue: Trouble during payment process — Loan sold or transferred to another company
Company: M&T BANK CORPORATION
State: AL

Complaint narrative:
Date : XX/XX/XXXX Subject : Formal Complaint : Urgent Investigation Required Alleged Fraud and Breach of Trust - Account # XXXX M & T BANK To Whom It May Concerns : I am writing to request an urgent investigation into several serious matters involving M & T Bank, XXXX XXXX, and my personal investments. This situation is deeply concerning and suspicious of fraud. As a private XXXX XXXX and a self-investor in M & T Bank XXXX XXXX have recently discovered several discrepancies and breaches of trust that warrant immediate attention. 
1. Fraudulent Secondary Market Transactions : It has come to my attention that M & T Bank, contrary to their SEC and FINRA reports, has sold my mortgage payments on the secondary market. I am deeply concerned about this breach of trust and potential fraud. I need to understand how my payments have been handled and request a detailed accounting of all transactions involving my mortgage.

2. Insurance Fraud : M & T Bank has received funds from my escrow account but failed to apply them to my insurance policy with XXXX XXXX. I have attached an email from the XXXX XXXX XXXX, which indicates that M & T Bank did not pay the insurance, resulting in a past-due account. I am requesting an investigation into this matter and a full accounting of all related transactions. 
3. Breach of Trust and Trust Relations : M & T Banks actions seem to violate my private trust and fiduciary relations. I am requesting a detailed copy of the full accounting ledger and an investigation into any potential conflicts of interest and breaches of fiduciary duty.

4. Violations of Relevant Acts : I believe M & T Bank 's actions may constitute violations of the Emergency Banking Act, the Emergency Bankruptcy Act, and the House Joint Resolution Act of 1933. I request that these violations be investigated thoroughly. 
5. Special Deposits : I have tendered special deposits to M & T Bank on three separate occasions, including a deposit in {$21.00} worth of one-dollar coins, a {$2.00} stamp, and a {$1.00} bank reserve note . Despite these deposits, I received a letter from M & T Bank stating they do not accept currency. I have attached relevant documentation and am requesting clarification on whether the deposits were processed correctly and to the appropriate department.

6. Unauthorized Vendor Visits : I discovered that M & T Bank sent a vendor to my property, who placed a yellow tag on my door. I request that M & T Bank cease all such visits and ensure that no further trespassing or intrusion occurs on my property.

7. Requested Actions : Halt All Collections : Please suspend all collections activities, default proceedings, and negative reporting to credit agencies, including XXXX, during this investigation. 
Full Accounting : Provide a detailed accounting ledger reflecting all transactions, credits, and proceeds related to my trust and investments. 
Response Deadline : I request a formal response from M & T Bank within seven days of receiving this letter.

Attached are copies of my signed and notarized rescission of signature written in equity, and other supporting documentation, including the email from XXXX XXXX and my investment statements. 
I trust that these concerns will be addressed with the seriousness they warrant, and I look forward to your prompt and thorough investigation. 
Thank you for your attention to this urgent matter. 
Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation