Consumer complaint received 2025-12-01 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: Fidelity National Information Services, Inc. (FNIS)
State: NY

Complaint narrative:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, NY XXXX SSN : XXXX XXXX : XX/XX/XXXX Date : XX/XX/XXXX Chex Systems , Inc . 
Attn : XXXX XXXX XXXX XXXX XXXX XXXX, MN XXXX RE : Request for Reinvestigation & Deletion of Inaccurate Entries Dear ChexSystems Consumer Relations, I am writing pursuant to my rights under the Fair Credit Reporting Act ( 15 U.S.C. 1681, 1681g, and 1681c-2 ) to formally dispute inaccurate information currently reported in my ChexSystems consumer file. 
Disputed Items [ List each account exactly as it appears on your report ] XXXX, California - Account # XXXX ( RTN : XXXX ) - Reported for ACCOUNT ABUSE ; Not my account ( possible identity theft ) ; Reported balance/date inaccurate ; Closure date XX/XX/XXXX ; Original charge off amount {$520.00} ; Closure status UNPAID Inquiry by XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, UT XXXX ; XXXX Date : XX/XX/XXXX ; Not authorized ( possible identity theft ) Inquiry by XXXX BANK, XXXX XXXX XXXX XXXX XXXX XXXX XXXX NC XXXX ; Inquiry Date : XX/XX/XXXX ; Not authorized ( possible identity theft ) Inquiry by XXXX, XXXX XXXX  XXXX XXXX, XXXX, IL XXXX ; Inquiry Date : XX/XX/XXXX ; Not authorized ( possible identity theft ) Inquiry by XXXX, TEXAS XXXX XXXX XXXX XXXX, XXXX XXXX, TX XXXX ; Inquiry Date : XX/XX/XXXX ; Not authorized ( possible identity theft ) Inquiry by XXXX XXXX, XXXX XXXX XXXX XXXX, XXXX, IL XXXX on behalf of XXXX CREDIT, XXXX XXXX XXXX, XXXX, MD XXXX ; Inquiry Date XXXX XX/XX/XXXX ; Not authorized ( possible identity theft ) Inquiry by XXXX XXXX, XXXX, XXXX XXXX XXXX XXXX, XXXX XXXX XXXX CA XXXX XXXX Inquiry Date XXXX XX/XX/XXXX ; Not authorized ( possible identity theft ) Basis for Dispute These items are inaccurate, incomplete, and/or can not be verified. 
As required under XXXX U.S.C. XXXX, you must conduct a reinvestigation within XXXX  days, delete any unverifiable information, and provide me with the results. 
Under XXXX U.S.C. XXXX, I also request the name, address, and telephone number of each furnisher contacted, along with the complete description of the procedure used in verifying these accounts. 
If any of the disputed items are the result of identity theft, I am invoking my rights under XXXX U.S.C. XXXX. I have enclosed my FTC Identity Theft Report [ and/or police report ] and demand that ChexSystems block these fraudulent items within XXXX ( XXXX ) business days. 
Final Notice Failure to properly reinvestigate, delete unverifiable data, or provide the required verification procedure will constitute willful or negligent non-compliance under the FCRA. I am prepared to escalate by filing complaints with the CFPB and pursuing legal remedies if necessary. 
Please confirm deletion or correction of the above-listed items in writing and send me an updated copy of my file upon completion. 
Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation