Consumer complaint received 2025-07-29 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: FL

Complaint narrative:
Subject : Formal Dispute of Inaccurate Late Payment Reporting FCRA, TILA, UDAAP, PAANL Compliance Required Re : Account with XXXX Secured LoanAccount Number ( as reported ) : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Issue : This letter is a formal dispute regarding inaccurate reporting of late payments on the above-referenced account, as shown in my credit files with TransUnion, Experian, and XXXX. According to my recent credit report, there are entries indicating 30-day and 60-day late payments reported by TransUnion ( XXXX and XX/XX/year> ) and Experian ( XXXX and XX/XX/year> ). These entries are materially inaccurate, inconsistent with the account history, and misrepresent the actual performance of my payment obligations.

I have reviewed my payment records and there is no valid basis for such delinquencies. The account in question has been reported as paid, current, and closed with a {$0.00} balance. Moreover, your own reporting data contains contradictory entries reflecting both Current and Late simultaneously. This inconsistency not only violates accuracy standards but also misleads future creditors about my creditworthiness.

Applicable Law : 1. FCRA ( 15 U.S.C. 1681e ( b ) ) Requires consumer reporting agencies to maintain maximum possible accuracyin credit reports.

2. FCRA 1681s-2 ( b ) Mandates that furnishers must investigate and correct inaccurate data once a dispute is received.

3. TILA ( Truth in Lending Act ) Requires accurate disclosure and reporting of payment histories related to consumer credit accounts.

4. UDAAP ( Unfair, Deceptive, or Abusive Acts or Practices ) Misreporting a closed/current account as late constitutes deceptive reporting.

5. PAANL ( Pay As Agreed Not Late ) This account was Paid as Agreed and should be reported with compliance to Metro 2 guidelines as CLS ( Closed ) with no derogatory remark codes.

Harm Caused : These erroneous late entries are causing significant damage to my creditworthiness, artificially reducing my credit score, and impairing my ability to qualify for financial services, employment opportunities, and affordable credit terms. Reporting a XXXX-balance, paid, closed account as late is misleading and punitive, and directly impacts my financial health. 

Demand : I demand the immediate deletion or correction of all inaccurate late payment notations from my credit reports in compliance with FCRA, TILA, UDAAP, and Metro 2 reporting standards. This includes : * Remove 30/60-day late payment entries ( XXXX XXXX TransUnion, XXXXXXXX XXXX Experian ) * Correct the account to reflect : Paid/Closed/XXXX  Balance Pays As Agreed * Update reporting code : CLS Closed Account / CND Paid, no delinquency / D Current * Use correct ECOA code and remove any invalid K or derogatory codes improperly assigned Request for Investigation and Results : Please initiate a reinvestigation under FCRA 1681i and provide me with the results of the reinvestigation and a revised credit report within 30 days, as required by law. If the information can not be verified, it must be deleted immediately.

All correspondence and verification results may be sent to my address listed above. 

Sincerely, [ XXXX XXXX ]

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief