Consumer complaint received 2024-06-13 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc.
State: CA

Complaint narrative:
I am writing to file a formal complaint against Account Name : XXXX Account Number : XXXX for violating the Fair Credit Reporting Act ( FCRA ) and to seek monetary relief for the distress and financial harm caused by their actions. 

Complaint Details : Account Name : XXXX Account Number : XXXX Nature of Complaint : Multiple inaccuracies, detailed method of investigation. Who did you verify this account with? Who did you speak with? what time and date did you verify this account? this account has multiple inaccuracies delete immediately. 

Inaccurate Reporting : Account Name : XXXX Account Number : XXXX has reported inaccurate information on my credit report, including an incorrect balance and misleading payment terms for a collection account. This false information has significantly harmed my credit score. 

Lack of Notification : Account Name : XXXX Account Number : XXXX did not notify me in writing about the alleged debt before placing it on my credit report, depriving me of the opportunity to dispute the debt or verify its validity. 

No Contract or Business Relationship : I have never engaged in any business with Account Name : XXXX Account Number : XXXX and have no contractual agreement with them. Their reporting of this debt is unauthorized and unfounded. 

Unauthorized Entry on Credit Report : Account Name : XXXX Account Number : XXXX added this account to my credit report without my consent, violating my right to privacy and the provisions of the FCRA that require accurate and fair reporting of credit information. 

Impact : The actions of Account Name : XXXX Account XXXX : XXXX have significantly damaged my credit score, leading to potential denials of credit, increased interest rates, and other financial hardships. Their failure to comply with the FCRA has also caused emotional distress and financial instability.

Requested Resolution : Immediate Deletion of Account : I request the immediate removal of the inaccurate and unauthorized account information from all my credit reports. 

Monetary Relief : I seek monetary compensation for the damages caused by the negative impact on my XXXX XXXX, emotional distress, and any financial losses incurred due to the actions of Account Name : XXXX Account XXXX : XXXX. 

Verification and Compliance : I request that Account Name : XXXX Account Number : XXXX provide verification of their compliance with the FCRA and any evidence XXXX their claim. 

Thank you for your prompt attention to this matter. I trust that the CFPB will take appropriate action to address these violations and ensure that Account Name : XXXX Account Number : XXXX adheres to the Fair Credit Reporting Act. 

I need this account re-investigated immediately and a new report with the deletions of this account

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation