Consumer complaint received 2025-07-26 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: EQUIFAX, INC.
State: MI

Complaint narrative:
Supplemental Dispute Submission Equifax Misrepresentation of XXXX Account Reporting This is a formal supplement to CFPB Complaint XXXX XXXXXXXX regarding Equifaxs failure to accurately report and reinvestigate disputed information related to a XXXX XXXX XXXX ( XXXX ) tradeline. 

XXXX. XXXX Account Is Still Reporting on My Equifax Credit File Equifaxs XX/XX/2025 dispute response falsely stated that the XXXX XXXX XXXX account is not currently reporting on my credit file. This is inaccurate. 

My attached Equifax credit report dated XX/XX/2025 clearly shows : Creditor : XXXX XXXX XXXX  Original Creditor : XXXX XXXXXXXX Account Type : Debt Buyers Account Status : Open Payment History : Collection notations ( " XXXX '' ) through XXXX  This tradeline is actively reporting and fully visible in my most recent file, contradicting Equifaxs claim. 

XXXX. XXXX Has No Legal Right to Report or Collect The Account Is Unverifiable As documented in my original complaint, XXXX refused to provide any legal documentation in response to my dispute, including : No bill of sale No assignment agreement No chain of title No account-level detail linking the debt to me with proper validation More importantly, this account was securitized by XXXX XXXXXXXX and permanently transferred to a trust, as confirmed by SEC filed agreements. Once securitized, XXXX XXXX no longer retained ownership or the legal right to sell or assign the account. Therefore : XXXX can not produce valid documentation of ownership XXXX can not legally verify or validate the account under FCRA standards Any claim of ownership or reporting authority by XXXX is invalid This makes the account legally unverifiable and subject to deletion under FCRA 611 ( a ) ( 5 ). 

XXXX. XXXX XXXX No Longer Owned This Account XXXX XXXXXXXX securitized this account into a trust and legally relinquished all rights to sell or assign it. This is confirmed in the SEC filed Omnibus Securitization Agreement ( Exhibit 4.1.1 ), which states : XXXX does hereby assign all of its right, title, and interest into, and under the Receivables Purchase Agreement, the Pooling and Servicing Agreement and the Indenture to XXXX under the XXXX XXXXXXXX XXXX XXXX and the XXXX XXXX Multi-Asset Execution Trust. 

This means the account was permanently transferred into a trust structure and could not have been legally sold to XXXX. Therefore, XXXX has no ownership rights and no standing to report or collect on this account.

4. Equifaxs Reinvestigation Was Misleadin
g and Incomplete Equifax failed to : Acknowledge the account is still reporting as of XX/XX/2025 Flag the account as unverifiable despite XXXX refusal to investigate Recognize that the furnisher lacks legal standing to report the debt Instead, Equifax improperly labeled the dispute result as verified and claimed the account is not currently reporting, which is factually false.

5. Violations Committed Equifaxs handling of this dispute constitutes multiple violations of the Fair Credit Reporting Act ( FCRA ), including : 607 ( b ) Failure to ensure maximum possible accuracy 611 ( a ) Failure to conduct a reasonable reinvestigation 611 ( a ) ( 5 ) Failure to delete unverifiable information 623 ( a ) ( 1 ) ( A ) Furnishing knowingly inaccurate data 6. Requested Resolution I am requesting the CFPB to compel Equifax to : 1.Immediately delete the XXXX XXXX XXXX tradeline from my credit file ; 2.Issue an updated copy of my Equifax credit report reflecting this correction ; 3.Provide a written explanation of how Equifax intends to prevent such misleading and inaccurate dispute results in the future. 

All documentation referenced in this complaint, such as XXXX refusal to investigate, and SEC filings showing securitization by XXXX XXXX has already been submitted in my original filing.

Company response to consumer: Closed with non-monetary relief