Consumer complaint received 2025-02-09 00:00:00
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Lendmark Financial Services
State: VA

Complaint narrative:
XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  Unverified accounts, incorrect personal information, failure to conduct a reasonable reinvestigation. 

XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 2XXXX Lendmark Financial XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX : Not Reported Subject : Notice of Dispute and Demand for Remedy Under 15 U.S. Code 1681o ( FCRA Civil Liability for Negligence ) To Whom It May Concern, I am writing to formally dispute inaccurate and/or improperly handled information under my consumer report, as governed by the Fair Credit Reporting Act ( FCRA ). This letter serves as a notice of noncompliance and a demand for resolution regarding your negligent failure to comply with the provisions of the FCRA, specifically 15 U.S. Code 1681o. 

Background & Violation Details : Upon reviewing my consumer report, I have identified the following inaccuracies and/or instances of noncompliance : Date Reported : this is an ongoing matter every month last reported, XX/XX/XXXX Payment Status Collection/Chargeoff Account Status Derogatory Amount Past Due {$18000.00} As you are aware, under 15 U.S. Code 1681o, any person who is negligent in failing to comply with the FCRA is liable for actual damages sustained by the consumer, as well as costs and reasonable attorney fees in cases of successful enforcement. Your failure to [ describe the specific negligence, e.g., verify disputed information, remove inaccurate data, respond within the required time frame ] constitutes a direct violation of my rights under the FCRA.

Demand for Resolution : To resolve this matter, I formally request the following : 1. Immediate investigation and correction of the inaccurate or incomplete information.

2. Written confirmation of the corrections and an updated copy of my consumer report.

3. Full disclosure of the sources and entities that provided the disputed information.

4. Compensation for any damages suffered as a result of your negligent noncompliance, as permitted under 15 U.S. Code 1681o.

Failure to comply with my lawful requests may result in legal action to enforce my rights under the FCRA. I request a response and resolution within 30 days of receipt of this letter, as required by law. If this matter is not resolved satisfactorily, I am prepared to escalate this issue to the appropriate authorities, including filing a formal complaint with the Consumer Financial Protection Bureau ( CFPB ), the Federal Trade Commission ( FTC ), and potentially pursuing legal action. 

Please respond in writing to the address provided above. I appreciate your prompt attention to this serious matter. 

Sincerely, XXXX XXXX XXXX : [ Attach copies of any supporting documents, such as credit reports, dispute letters, responses from the credit bureau, or any relevant correspondence. ]

Company response to consumer: Closed with explanation