Consumer complaint received 2024-06-21 00:00:00
Product: Debt collection — Other debt
Issue: Took or threatened to take negative or legal action — Seized or attempted to seize your property
Company: Zachter PLLC
State: GA

Complaint narrative:
My name is XXXX XXXX, and I am currently facing significant challenges due to what I believe are unfair practices involving Zachter PLLC and XXXX XXXX XXXX XXXX. On XX/XX/XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX, had its accounts and assets frozen by XXXX XXXXXXXX XXXX under a legal hold initiated by Zachter PLLC. This hold was based on a judgment against a previous XXXX XXXX XXXX XXXX XXXX called XXXX XXXX XXXX XXXX XXXX XXXX, which unfortunately closed in XXXX due to pandemic-related sanctions. 


XXXX XXXX XXXX XXXX XXXX XXXX had taken a loan of {$8500.00} from XXXX XXXX XXXX in XXXX. However, the business did not survive the pandemic, and I had to cease operations in early XXXX. Subsequently, I started XXXX XXXX XXXX XXXX in XXXX in XXXX, where the business has been thriving with two locations and was in the process of finalizing a significant merger and franchise deal with an investor and the SBA. This progress was abruptly halted by the illegal hold imposed by Zachter PLLC on XXXX XXXX XXXX XXXX accounts. 


Despite numerous discussions between my legal representatives and XXXX XXXX, it was confirmed that the legal hold documentation provided by Zachter PLLC did not include a court order signed by a judge, as required by XXXX XXXX 's own policies for such actions. Despite this, XXXX XXXX refused to release the funds until authorized by Zachter PLLC, with whom they have had prior business dealings. 


Under severe financial distress and pressure, I reluctantly agreed to settle the debt claimed by Zachter PLLC, amounting to {$11000.00} on XX/XX/XXXX. However, since agreeing to the settlement, Zachter PLLC has failed to respond to my attorney 's attempts to finalize the payment and release the hold on my accounts. This delay has severely impacted my business operations, leading to the inability to meet payroll, frozen client refunds, loss of crucial clients, and damage to the reputation and creditworthiness of XXXX XXXX XXXX XXXX. 


The financial and emotional toll on me personally has been devastating. I have been unable to meet personal financial obligations and have lost over {$100000.00} in income due to the inability to provide services during the peak tax season. Furthermore, the collapse of the merger deal and the withdrawal of my investor have jeopardized the future of XXXX XXXX XXXX XXXX. 


I urgently request your intervention to compel XXXX XXXXXXXX XXXX to conduct a thorough investigation into the legality of the hold imposed on my accounts and to release the funds immediately. Zachter PLLC 's failure to communicate or resolve the matter in a timely manner is pushing my business to the brink of closure, jeopardizing not only my livelihood but also my family 's stability and our home. 


I am in deep mental and financial distress and fear losing everything I have worked so hard to build. Your assistance in resolving this matter swiftly and justly is greatly appreciated. 

I have attached to this complaint proof of the forged document submitted by Zachter, my attorney letter addressing the settlement and illegal hold and the original judgment from the courts. All documents prove that XXXX XXXX XXXX XXXX was not a interest party to this case.

Company response to consumer: Closed with explanation