Consumer complaint received 2024-05-16 00:00:00
Product: Debt collection — Payday loan debt
Issue: Took or threatened to take negative or legal action — Collected or attempted to collect exempt funds
Company: Lend You Cash, Inc
State: TX

Complaint narrative:
This loan company called " Lend You Cash '' has recently decided to take illegal action of withdrawing money from my bank account without my consent after payment failed a few years ago. Since they have my bank routing and account number, they are taking money out as of XXXX which I have not agreed over paying them. 

It all started back on XX/XX/XXXX where I had originally borrowed a {$600.00} loan from them. As expected with most of these loan companies ( since I have a low credit score ), they charge a very high, unrealistic annual percentage rate. Theirs was documented of 559.49 % where the finance charge was {$1000.00} and there were total payments of {$1600.00}. I would be billed {$70.00} every week until the total ridiculous loan amount was paid off. 

Well... years back at that time, I was never able to pay it off since I'm not rich and worked at dead-end jobs that weren't paying me well enough to make a living. As I was only being paid {$15.00} per hour at a warehouse job. My mom and I live in a poor hotel with no car, which makes it even harder for me to ever sustain a paycheck. In fact, the very reason why I actually borrowed the loan was due to how expensive it was ( and still is ) living in a hotel while extending the reservation. All while she was still paying off her public storage bill, ever since an apartment eviction back in XXXX. 

Which months later back on XX/XX/XXXX, I tried to reason with them to extend the payment dates as it was too costly to pay so quickly. They did accept and moved the payments over to once per month for {$55.00} instead. It did help at the time, however, because the APR was so high while still working at a low paying job, I was still not able to pay it off at times since other expensive bills came up, the worst being the hotel reservation, XXXX, and XXXX ( since the hotel provides no kitchen or even a fridge or microwave ). 

As a result, times were financially tough, as I later missed a few payments. They would keep contacting me via phone and email to pay it off. Well, as I was still trying to work with them, my mom had received threats from the public storage about a possible auction sale on our items if she didn't come up with the money to pay off her past due bill from them. So I had no choice but to borrow from other loan companies such as XXXX XXXX XXXX XXXX XXXX XXXX XXXX. Although I was approved and helped my mom pay off her public storage rent, I was extremely overwhelmed over the large amount of debt from the other loan companies. 

So on XX/XX/XXXX, I have tried using a service called XXXX XXXX  which is a debt relief program meant to help reduce the tension from all the payments and constant harassment since they would pay it on my behalf and I just pay the XXXX ( XXXX XXXX XXXX ) company 1 monthly payment. It all seemed good, however, the problem with that is I was still owed a huge monthly payment of {$370.00} which I could not afford to pay while paying off the hotel and XXXX to work. Despite all my efforts of me trying to work with XXXX, they later on had to close relationship after I missed multiple payments from them used to pay off all the loan companies. 

As a result, XXXX later on sent me a refund check of {$100.00} on XX/XX/XXXX on behalf of failed payments to Lend You Cash. 4 months later, that was when the lender company had started to respond again via email message trying to still collect debt. Stating that I still owe {$370.00} as they tried bribing me, a settlement of {$180.00}. 

Upon checking my email messages years back, I know when payments failed with XXXX before I contacted XXXX for help, they did send an email message stating, " Our last two attempts to withdraw payment on your loan from your bank account were returned because your bank account did not contain enough funds to cover the payment. To protect your account, federal law prohibits us from trying to withdraw payment again without your permission. 

We may contact you to talk about your payment choices going forward. '' So at least that loan company and the others stopped trying to still withdraw money without my permission, since my bank account obviously didn't have enough funds to cover it. However, fast-forward now to this month, I received an unexpected email message from Lend You Cash about another payment due of either {$100.00} or {$70.00} due on XX/XX/XXXX and XXXX. Payments which I've never agreed to, and frankly it has been a long time since I've communicated with the lender and paid them. 

I know by now the debt collection is old, and I'm sure they have already done damage to my credit score. So why are they still contacting me about payments now all of a sudden?! That's when I noticed a few weeks ago, that was when I saw {$70.00} withdrawn from my bank account without my consent from the same lender on XX/XX/XXXX! 

Now note that while all of this is going on, I have recently got fired from my recent XXXX XXXX  back on XX/XX/XXXX and as a result, I'm unemployed with not much money left. So I'm desperately trying to make ends meet over coming up with more money somehow, even by means of gambling money online until I can find another job. So I have tried responding back to their email message to stop with withdrawing money from my bank account over sudden debt payments, which I've not agreed to, but I have yet to receive a message back. 

Since the lender has my bank account and routing number, they are now forcefully taking money out as soon as funds hit my account by morning. This is all the money I have while still unemployed. I'd XXXXmagine soon they would do the same to my unemployment benefit money ( if I ever do get qualified for it ). I've tried to call my bank, issuing them to put a block on the charges. They went investigated the matter and credited back the {$70.00} lost yesterday yet this morning is when I noticed it was taken out of my bank account yet again! 

And it seems like they're going to keep doing it. Either my bank didn't fully block them or they are somehow illegally bypassing that too. Regardless, I'm getting very fed up with this loan company trying to steal off all the money I have! And although the debt is legitimate, they have no right to come barging into my bank account and start taking money off years later like they own it. It's almost as if they think had court ruling power from the government to do this as their way of taking matter into their own hands instead of just simply turning it to debt collection agencies.

Company response to consumer: Untimely response