vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2019-07-24
Components: STRUCTURE
i have a 2004 honda accord ex that i purchased new in may of 2004. on 10/23/2011 i opened the hood to check the oil. i walked away to get a rag and the hood slammed shut while i was looking the other direction. i reopened the hood and watched to see what was hapenning. 18 seconds after the hood is opened, the hood falls about 5" slowly and then free falls the rest of the way. i called and talked to the service manager of my local honda dealer to see if honda was willing to correct the problem. he informed me that they would not replace the 2 shocks that hold the hood up for free because the car wasn't under warranty anymore. as far as i am concerned, what ever they use to hold the hood up on the vehicles that they produce should never fail. if i would have had my head under the hood checking the oil, i could have had a very serious blow to the head. i faxed a letter to the honda corporate office on tuesday 10/25/2011 and a woman named maribel called me on the phone to discuss the problem (even though i didn't give them my phone number in the letter that i sent them because i wanted a response in writing), she pretty much told me the same thing. the car isn't under warranty any more, so it is on me to replace the bad shocks that hold the hood up. once the hood of a vehicle is raised and seems to be secure, nobody would ever expect to have the hood freefall on them while checking fluid levels or any other thing that they would be under there inspecting. it seems to be of the opinion of honda that this is just something that has to be replaced in time. i think they are very wrong. these shocks never gave me any warning that they were getting weak and were going to need to be replaced until the hood actually slammed shut. *js
Complaint filed: 2020-12-10
Components: STRUCTURE
tl* the contact owns a 2004 toyota tundra. the contact stated that a year go while driving 25 mph and was going around a corner, the front end of the vehicle jerked, the contact lost control as a result, the vehicle collided with a tree. the contact did not sustained injuries and was able to continue driving. no police report was filed. the contact stated that the vehicle was later taken to for inspection at an inspection station. the contact was informed that the vehicle was unable to be inspected due to a hole in the frame and was corroded. the vehicle was not taken to a dealer or an independent mechanic for a diagnostic testing. the manufacturer was made aware of the failure and informed the contact that the vehicle was not cover under the warranty and did not assist. the failure mileage was approximately 240,000.
Complaint filed: 2014-05-16
Components: STEERING
tl* the contact owns a 2003 dodge ram 2500. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 13v528000 (steering). the contact stated that he was made aware that the parts were not available as a result the repairs were unable to be performed for the recall. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. the contact had not experienced a failure.
Complaint filed: 2015-07-13
Components: SERVICE BRAKES
tl* the contact owned a 2002 honda vtx1800. while driving approximately 25 mph, the brakes seized without warning. as a result, the contact crashed into a wall and was thrown off the vehicle. the passenger sustained a fractured arm, a head injury, and a knee injury. the driver sustained a road rash over the left side of the body. both the driver and passenger required medical attention. a police report was filed. the vehicle was destroyed. the manufacturer was notified of the failure. the failure mileage was 39,000. the vin was not available.
Complaint filed: 2017-09-04
Components: STRUCTURE
frame rusting badly. front cross member already completely rusted through.
Complaint filed: 2015-10-20
Components: ELECTRICAL SYSTEM
2001 chevrolet malibu. consumer writes in regards to ignition switch problems. *smd the consumer stated the tumbler became loose and triggered the anit-theft and the vehicle would not start. the consumer had to wait several minutes, before the vehicle would start. the vehicle was towed to a repair shop, where the ignition switch was replaced. the consumer received a recall notice. however, the dealer stated it was for the keys only. *jb
Complaint filed: 2015-09-21
Components: ELECTRICAL SYSTEM
anti-theft system activates for no apparent reason. one way to restart the vehicle is to turn on the ignition switch for 10-15 minutes, may have to repeat this procedure three times and it still may not start. looking at consumer complaints many people have spent up to $1500 for repairs that don't always fix the issue. being stranded in a vehicle in freezing temperatures could be life threating. there are thousands of complaints and gm should issue a recall to fix this issue. this problem affects 1998-2012 malibus and possibly some other models.
Complaint filed: 2014-10-01
Components: AIR BAGS
2003 nissan pathfinder. consumer writes in regards to airbag recall repair. *tgw the dealer informed the consumer, they could not perform the recall, because the air bags were not original from the factory. recall 14v361000. *jb
Complaint filed: 2023-05-23
Components: ELECTRICAL SYSTEM
when i was driving my 98 honda accord lx . i notice it shuts off itself if hitting a hard bump . then i noticed online they had folks saying that the ignition switch was beginning to be a big issue . i nearly died after picking my 2 kids up from school the car shut off in the middleof the intersection.it’s even a recall on the insurance app about the same part . do i need to call honda myself and i shouldn’t have to pay out of pocket for this . everything shuts off no lies no throttle until i shift in nuetral to crank vehicle up
Complaint filed: 2015-11-18
Components: EXTERIOR LIGHTING
tl* the contact owns a 2005 buick lacrosse. the contact stated that on several occasions, the low beam headlamps failed to illuminate. the contact stated that the failure recurred several times. the vehicle was included in nhtsa campaign number: 15v519000 (exterior lighting) however, the part to do the recall repair was unavailable. the vehicle was not taken to be diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 155,000. vin tool confirms parts not available.
Complaint filed: 2014-03-31
Components: SERVICE BRAKES
tl* the contact owns a 2002 gmc sierra 1500. the contact stated that the brakes and abs warning lamp illuminated sporadically. the vehicle was taken to the dealer where the technician diagnosed that the abs control module was defective and needed to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 75,000 and the current mileage was 130,000.
Complaint filed: 2014-12-23
Components: ELECTRICAL SYSTEM
2003 chevrolet impala recurring problems with the ignition over the last five years. *mw the consumer stated the vehicle would not start. it would take multiple attempts to get the vehicle started, then at times, the vehicle would stop running suddenly. the only explanation seemed to be the key was hit inadvertently going over a bump, knocking it out of the drive position. in january 2009, the vehicle would not start. the vehicle was towed to the repair shop, where the ignition tumbler was bad. a new ignition lock cylinder was installed. february 2009, the engine raced uncontrollably, which required constant braking and placing the vehicle in neutral to stop. in october 2011, the ignition cylinder was replaced again. march 2012, while driving on the highway, there was a major electrical lighting system failure. all of the lights went out. the multi-function switch was replaced. july 2013, the vehicle would start and then stall. september 2014, the consumer received a recall notice, regarding the ignition lock cylinder. *jb
Complaint filed: 2014-05-14
Components: SERVICE BRAKES
brake line burst from being so rusty, unable to stop in time, was able to veer off to side to avoid collision. *tr
Complaint filed: 2014-09-23
Components: SERVICE BRAKES
tl* the contact owns a 2004 suzuki gsx-r600. while driving various speeds, the brake pedal hesitated to respond when it was depressed. the failure occurred on several occasions. the contact received a recall notification for nhtsa campaign number: 13v449000 (service brakes). the vehicle was not diagnosed or repaired. the manufacturer was notified. the failure mileage was 60,000.
Complaint filed: 2014-04-14
Components: ELECTRICAL SYSTEM
the key comes out of the ignition while running. there is also trouble turning the key in the ignition to start it. similar to what can happen when the steering wheel locks, sometimes the key wont turn. this happens without the steering wheel locked and takes 20-30 tries before it finally turns over. *js
Complaint filed: 2015-03-17
Components: AIR BAGS
tl* the contact owns a 2003 jeep liberty. while driving at various speeds, the air bag warning light illuminated intermittently. the vehicle was taken to a dealer. the technician diagnosed that the sensor in the steering wheel needed to be replaced. the vehicle was not repaired. the failure recurred on numerous occasions. the vin was included in nhtsa campaign number: 15v046000 (air bags); however, the part needed to repair the vehicle was unavailable. the manufacturer was not notified of the failure. the failure mileage was 105,000.
Complaint filed: 2016-03-14
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 toyota tundra. the contact received notification of nhtsa campaign number: 15v285000 (air bags); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2021-11-25
Components: SERVICE BRAKES
seized front right brake caliper caused vehicle to slide off road during sudden stop to avoid debris in roadway. took vehicle to a brake shop and they found that right front wheel was locked. this is the third time i have had the exact same problem with the brake system. the previous times, the problem occurred during nice weather and with windows open i smelled the burning brake pads and was able to get the problem fixed before it became a hazard. on the first previous incident, the repair required replacement of both front brake caliper, rotors, and pads. on the second previous occasion less than 20,000 miles ago both front and rear calipers, rotors and pads were replaced. this is apparently a known defect in the 2004 toyota 4runner, yet toyota has not conducted a recall to fix an extremely dangerous and ongoing problem. note: i originally purchased the vehicle in new jersey in 2004 and a virginia toyota dealer (koons toyota) worked on the brake system multiple times (2005-2006) and finally replaced the entire system.
Complaint filed: 2016-12-11
Components: STRUCTURE
severe crack in the rear subframe which is corroded and rusted throughout. the rear tire is sticking out and the car swerves and is dangerous to drive.
Complaint filed: 2016-05-26
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 audi a3. the contact received notification of nhtsa campaign number: 16v079000 (air bags) and the parts were not available within a reasonable time frame to schedule the recall repair so the contact was unable to determine when the vehicle would be repaired. the contact called the manufacturer and they were unable to provide a time frame or a specific date. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2017-08-28
Components: SEAT BELTS
the seat belt system has failed. had to unplug both driver and passenger seat belt motors, because the seatbelt lock wouldn't stop trying to move while in drive.
Complaint filed: 2015-11-02
Components: AIR BAGS
tl* the contact owns a 2005 bmw 330xi. the contact received notification of nhtsa campaign numbers: 14v428000 (air bag) and 15v318000 (air bags); however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. parts distribution disconnect. updated 02/05/16*lj *tr
Complaint filed: 2021-12-21
Components: SEAT BELTS
front passenger seatbelt does not latch.
Complaint filed: 2017-04-05
Components: EXTERIOR LIGHTING
i'm having the exact problem as recall 05v245000. examining my car confirms this was not replaced. it has shorted out multiple times having me drive at night time with no lights! this is dangerous and has almost caused me an accident several times.
Complaint filed: 2019-08-26
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 jeep cherokee. after inserting the key into the ignition switch, the vehicle would not start and a message indicating the key was not recognized was displayed. the vehicle was not diagnosed or repaired. lindsey chrysler (8100 centreville rd, manassas, va) was notified of the failure. the manufacturer was not notified. the failure mileage was 200,000.
Complaint filed: 2015-02-17
Components: STRUCTURE
clear coat began deteriorating 2009 and has rapidly effected the entire car. i have owned 3 accords, love the honda product but not happy with the obvious defective product used on my car and millions of others experiencing the same issue. honda should be willing to completely repaint all cars effected, regardless of age, mileage, etc. competition in the auto industry is at an all time high. i would think honda would want to hang onto as many of their repeat purchase customers as possible. doing the right thing is always the first thing to do. *tr
Complaint filed: 2020-02-05
Components: SERVICE BRAKES
tl* the contact owns a 2004 gmc yukon. the contact stated the vehicle does not stop when the brake pedal was depressed. the contact was driving about 45 mph. the vehicle was taken to sears (3655 sw 22nd st, coral gables, fl 33145. miami, florida) where the vehicle was repaired. the failure recurred after the vehicle was repaired. the approximate failure mileage was unknown.
Complaint filed: 2016-04-28
Components: AIR BAGS
complaint to the administrator: srs ecu recall notice: "original remedy for this safety recall (toyota e0g), announced in march, 2014." i received the "urgent safety recall" notice on april 3, 2015. your website today gives: nhtsa recall number: 15v043 / recall date: january 27, 2015 / manufacturer recall number: esg, and states under remedy that when a remedy becomes available, toyota will update. my printed notice from toyota says: "we will send you another notification once these preparations are complete." i have not rec'd anything from toyota. so it has been more than two years i have been driving a possibly unsafe vehicle.
Complaint filed: 2015-11-03
Components: AIR BAGS
driving 45 mph in a 45 mph zone on city street when a pickup truck failed to yield right-of-way and pulled immediately in front of 4runner. almost zero time for breaking. 4runner hit pickup truck behind driver's door at nearly 45 mph. the truck was was moving right to left. front end of 4runner severely damaged and frame was bent. 4runner bumper mounts just below airbag sensors were broken off. airbags on 4runner did not activate. 4runner driver has severe concussion and other injuries. both vehicles were totaled by the pickup truck driver's insurance carrier. the safety issue too failure of the airbag to deploy in a severe frontal collision.updated 11/12/15 *bf
Complaint filed: 2016-12-13
Components: AIR BAGS
tl* the contact owns a 2001 buick lesabre. the contact stated that while the vehicle was being operated, the air bag sensor warning light suddenly illuminated. the cause of the failure was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 206,889.
Complaint filed: 2017-06-19
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
when slowing down to stop, the vehicle lunges forward. (forcefull), so much that i hit someone that was 5+ft infront of me i do not have pictures with me. but i can provide them and also the repair bill
Complaint filed: 2014-04-28
Components: AIR BAGS
safety recall m35/ nhtsa 12v-527. occupant restraint control module filter circuit. took my car in for service. it was in the dealer service bay for in excess of 8 hours and no repairs were made. the recall defect repair was not made. dealer is tuttle click, inc. irvine,ca 92618
Complaint filed: 2014-10-16
Components: STRUCTURE
after proper maintenance and also being told that this 2002 tundra was not recalled due to frame rust and disintegration, this vehicle is now deemed unfit by three independent mechanics/welders due to holes in the frame. there is pervasive and extensive damage. when assistance from toyota was sought, a case manager was assigned (case number 1405021511) and the final ruling was that our tundra did not qualify for the recall and therefore toyota was not responsible. it is negligent on the part of toyota to not offer any assistance in finding a solution to this problem. the frame issue is a direct result of negligent manufacture. *tr
Complaint filed: 2023-02-13
Components: ELECTRICAL SYSTEM
on 08/01/ 19 took my jeep in to have brakes fixed at big o tires they changed front and back pads and rotors. after that they found the master cylinder to be defective and replaced that also. i have the bill to show this work. in 2022 my check brake light would stay on all the time, my brakes were good to me. big o’s had burned down the year before, i live within 2 streets of their business, their fire was in my front window! odometer : readings on dates: 1) 102,335 : original date of brake work! 2) 107,000 : day when brought in to fix light on, 9/29/22. day before on the phone, the man who answered the phone said i would never fail inspection because of brake light on, only check engine light!! 3) 107,453 : the gentleman on 9/29/2022 said he had changed the master cylinder again, while explaining that some master cylinders had sensors on the inside and other could be replaced. on the 9/29/22 got no paperwork, was there all day! 4) 4 pm: today called the store, have at the moment a 2/21/23 for 8 am, i called to give them the current odometer reading, the gentleman that answered the phone, was well aware of me and said, i would be be getting a call from the gm. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Complaint filed: 2014-10-29
Components: AIR BAGS
tl* the contact owns a 2003 toyota avalon. the contact received a recall notification for nhtsa campaign number: 14v147000 (air bags); however, the recall part was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.
Complaint filed: 2014-09-18
Components: AIR BAGS,SEAT BELTS
my wife was driving down the freeway when the seatbelt began tightening down on her to the point she felt she couldn't maintain her posture to drive safely and breath. she pulled off the road and released the seatbelt. she was unable to refasten the seatbelt/shoulder strap. she drove home without a seatbelt. this was in addition to occasional flashing of airbag warning light which has continued to occur since replacement of seatbelt mechanism. *tr
Complaint filed: 2017-03-17
Components: AIR BAGS
when i start my car, all the indicator lights come on briefly and then go out - brakes, abs, seat belt, oil, etc. the air bag light also comes on, as it should. but then it stays on and does not go out. my mechanic told me that the problem was due to a faulty air bag control module, which needed to be replaced. but they then told me that mazda no longer makes this part and that it is not available. they also said that the air bag would not deploy unless the module is replaced and that it would not pass inspection in virginia.
Complaint filed: 2019-08-12
Components: ELECTRICAL SYSTEM
my vehicle quits running for lack of electrical current to the engine!!!!! this happens at random, while driving, after checking everything, including main relay, fuel pump pressure, injectors ect.i found out that this happens to hondas 1998 to 2001, honda motors is aware of defect!!!! the ignition switch is the problem!!!!! the ignition switch hardness is the defect that needs to be replace!!!! honda motors needs to recall these vehicles!!!!!!!
Complaint filed: 2022-02-24
Components: AIR BAGS
the steering wheel is hard to turn and it makes a weird noise when turning it. and i have gotten things sent to me about the airbags being recalled
Complaint filed: 2021-06-22
Components: ELECTRICAL SYSTEM
the 1998 honda odyssey recall for ignition switch i don't believe included all vin numbers affected. my van is having the exact issue for what is stated in the recall, yet my vin does not show as a recall. when the switch is turned to the run position, the dash lights may or may not illuminate. once the van is started, there is a 50/50 chance that the stops running because of the switch. i believe this is an issue that needs to be looked into. has not been confirmed yet because we are awaiting service on the airbag recall to put the van into service.
Complaint filed: 2020-05-22
Components: STRUCTURE
tl* the contact owns a 2004 ford ranger. the contact stated that while the vehicle was at solomon ford, llc (502 national pike w, brownsville, pa 15417 (724) 785-5500), the technician informed the contact that the subframe was rusted and may detached from the vehicle soon. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 21,000.
Complaint filed: 2017-03-20
Components: STRUCTURE
tl* the contact owns a 2001 ford focus. the contact observed that the crossmember failed without warning. the vehicle was diagnosed by the contact, who was an independent mechanic. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was unknown.
Complaint filed: 2015-05-13
Components: AIR BAGS
i have been in two wrecks that were not my fault over a month period and my airbags did not deploy when i was hit on the front driver side bumper or when i was hit today on the passenger front bumper when i got my car they said that the issues was fixed in sept 2013 and i received another recall again so i need so answers.
Complaint filed: 2018-09-20
Components: ELECTRICAL SYSTEM
system will read "drivers door ajar" when door is closed causing the loss of control to windows, interior lights and radio.
Complaint filed: 2020-08-13
Components: AIR BAGS
in 2012 or before, prior to when i purchased the vehicle on march 20, 2012, this vehicle was subject to a recall notice. many times, and most recently in august 2020, two different dealers have not repaired the defect, and i have been advised the part is not "in stock".
Complaint filed: 2014-08-21
Components: STEERING,SERVICE BRAKES
tl* the contact owns a 2005 chevrolet corvette. while driving 35 mph, the front driver side brake intermittently seized and pulled the vehicle to the left. the contact mentioned that an unknown warning sensor illuminated. the dealer stated that a stare within the steering column needed to be installed. the vehicle was not repaired. the manufacturer was not notified. the vin was unavailable. the approximate failure mileage was 14,200.
Complaint filed: 2018-07-23
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 chevrolet malibu classic. the contact stated that the vehicle failed to start. the contact had to leave the key in the "on" position for approximately ten minutes before attempting to start the vehicle. the contact stated that the failure occurred twice and the theft warning indicator illuminated. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was not notified of the failure. the vehicle was not repaired. the approximate failure mileage was 190,000.
Complaint filed: 2016-08-05
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 honda accord. while driving at night, the instrument panel back lighting dimmed and the contact was unable to see the gauges. the dealer could not duplicate the failure. the contact stated that the failure was intermittent. the vehicle was not included in nhtsa campaign number: 04v256000 (interior lighting). the manufacturer was notified of the failure. the approximate failure mileage was 110,000.
Complaint filed: 2016-09-16
Components: AIR BAGS
tl* the contact owns a 2003 jeep liberty. while the vehicle was stationary, the air bag indicator illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the issue. the failure mileage was 126,000.
Complaint filed: 2017-01-06
Components: ELECTRICAL SYSTEM
during recent work under the hood the hood support rod (support cylinder) became noisy and retarded motion when raising or lowering the hood. a serious engine compartment fire occurred when the when the hood support rod became disengaged at the lower end shorting the battery to the rod attached to the hood. the vehicle was parked and the fire was observed upon returning to the vehicle from the auto parts store.
Complaint filed: 2014-11-30
Components: SERVICE BRAKES
cars slips all the time when the abs light is on. today it was raining and it almost caused a crash. the car would not stop at a speed of 25 mph in traffic. very scary. *tr
Complaint filed: 2016-10-10
Components: ENGINE
takata recall i'm looking to see if there was a recall on manifold in the 2001 ford windstar.
Complaint filed: 2014-04-01
Components: STEERING
this has occurred several times since the initial occurrence. at various speeds (5-55 mph) the steering goes out and you cannot move the steering wheel. our vehicle has been in the shop multiple times over the years to correct this. the mechanics cannot find anything wrong, and since this is not a continuous problem, they are unable to experience it. it's a frightening experience when you are on the beltway and need to take an exit, or follow the beltway bearing right or left and you have no control of your steering. more frightening is when you have your children in the vehicle. i've had one minor incident/accident while backing up to park my truck at a campground. i did not have my foot on the gas and was drifting. there was a tree behind me, which i needed to park next to, and the steering went out and my left bumper edge caught the tree, which pushed the bumper in slightly. this caused the rubber track on the top of the bumper to pop up and it cannot be reattached. additionally there are nasty scratches on the bumpers edge. *tr
Complaint filed: 2014-11-18
Components: STRUCTURE
i was heading north bound and the on coming vehicle was heading south bound he made a improper left turn in to the front of my car, the entire front of my car was damaged hood,windscreen,headlights,right and left front fender, radiator,ac condenser, horn and chassis frame. but my airbags did not deployed. *tr
Complaint filed: 2014-12-22
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 gmc envoy. the contact stated that the key failed to release from the ignition switch. the contact was able to release the key after several attempts. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 55,000. updated 3/24/15*cn updated 10/20/2015*js
Complaint filed: 2018-09-05
Components: ELECTRICAL SYSTEM
takata recall. i was riding my vehicle when all of a sudden the instrument cluster went haywire. i thought it was battery but it wasn't the cause it drained 4 batteries i had on warranty and 1 i had to purchase. i found out the instrument cluster drains the battery and loss of power. i reached to a mechanic and he let me know that the instrument cluster is causing the power loss and needed to be replaced. i did some research and realize their was a recall for the instrument cluster for this defect. this defect could have a serious incident if wasn't properly aware. i would to have a recall if possible.
Complaint filed: 2015-04-06
Components: AIR BAGS
dodge ram 1500. consumer writes in regards to passenger airbag inflator recall issues. *smd the consumer stated when the dealer replaced the air bag module, they broke a plug in the horn that rendered it inoperative. *jb
Complaint filed: 2014-09-24
Components: SERVICE BRAKES
as i was taking my bike out for a test ride after installing an oem shift kit.i was driving approximately 50mph when i started slowing down and notice that my brakes felt spongy, so i piled in the lever again and this time i had no resistance and no compression. now i've discovered that suzuki have a recall on all other bikes except 04 gsxr 1000.why is that? *tr
Complaint filed: 2015-06-26
Components: AIR BAGS
tl* the contact owns a 2004 honda accord. the contact received notification of nhtsa campaign number: 14v351000 (air bags); however, the part to repair the recall was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2017-07-06
Components: SEAT BELTS
seat belts both sides never worked to this dayy. i took the car back to the dealer twice they never fixed the problem.the belt s will not retract into the holder belts lay down get stuck in door and dangle out side car
Complaint filed: 2024-04-22
Components: ELECTRICAL SYSTEM
the contact owns a 2004 chevrolet suburban. the contact stated that while driving at an undisclosed speed at night, the instrument panel gauges, and warning lights functionality became inoperable. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 150,000.
Complaint filed: 2014-04-28
Components: STRUCTURE
the rear passenger fender well has rusted out. we can see into our truck. the rust is so bad the top shock mount is no longer connect and the frame is cracked. i went to two different body shops because ford is unwilling to do anything. both body shops said a 10 year old vehicle should not rust like this and it would cost more than what the vehicle is worth to fix. we can not longer drive our vehicle and will have to consider it as total unless ford stands behind their vehicles and creates a recall. ford created a recall for the front of their ford escapes rusting out but have not done the same for the rears. i have read online several hundred other people having the same issue with their ford escape. *js
Complaint filed: 2015-11-24
Components: ENGINE
1998 and 1999 intrigues being recalled for engine oil leak fire 2000 has the exact same problem 3.5 l engine.
Complaint filed: 2017-06-22
Components: STRUCTURE
tl* the contact owns a 2003 toyota 4runner. the vehicle was taken to the atlantic toyota dealer located at 145 albany ave, amityville, new york, 11701, for a check up when the dealer diagnosed that the front frame was rusted. the dealer stated that the failure was as a result of salt on the road, and needed to be replaced. the manufacturer was notified of the failure and informed the contact that the vehicle was no longer under warranty, but did not offer additional assistance. the failure mileage was approximately 125,660.
Complaint filed: 2014-09-03
Components: STRUCTURE
tl* the contact owns a 2004 toyota 4 runner. the contact stated the entire frame was corroded. the vehicle was taken to an independent mechanic. the technician verified the failure and stated that it could not be repaired. the manufacturer was unaware of the failure. the approximate failure mileage was 73,000.
Complaint filed: 2016-04-04
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags). the dealer was unable to supply the part within a reasonable time frame. the contact received the first interim notification letter and waited several months for the second letter, which indicated that the parts were available. the manufacturer was unable to determine when the parts would be supplied to the dealer. the contact had not experienced a failure. vin tool confirms parts not available. updated 05/10/16*lj *tr
Complaint filed: 2015-12-08
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 bmw m3. the contact stated that after the vehicle was started, the air bag warning light illuminated. the vehicle was not diagnosed or repaired. in addition, the contact received notification of nhtsa campaign number: 15v318000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the failure mileage was unknown. vin tool confirmed parts not available.updated 02/11/16 *bf *tr
Complaint filed: 2016-07-11
Components: STRUCTURE
i've noticed over the last couple of years that the paint has faded. it seems like the clear coat has been removed. there's severe damage to the hood, roof, front fender, and the trunk. possibly because the manufacture used poor quality paint.
Complaint filed: 2016-09-15
Components: STEERING,SERVICE BRAKES
this suv was purchased at the end of august 2016 and once in the car and driving down the road we realized the vehicle power steering was hard to turn and the brakes were going all the way down. we also had a car accident, because it was very hard to turn and once in the parking space the brakes went completely out and when trying to stop the suv would not stop and we hit a parked car with the lady in the car on 9/11/2016. went on line and noticed recalls for power steering and cloth seats on some models for air bags. spoke with gmc and informed power steering recall and would like suv checked. called tow truck to take vehicle to gmc. when we got there the service department request we try to purchase a new car instead of getting the vehicle fixed. the next day we were notified the truck was not worth repairing the damages were over 1,000 for power steering and brakes. this car was sold with all these problems and i feel since there was previous defects with this vehicle we should at least be given some type of compensation or a new vehicle.
Complaint filed: 2014-12-22
Components: SERVICE BRAKES
i have a 2003 truck that is regularly serviced at gm dealerships and another professional shop. i alternate shops to make sure i am getting the best service and making sure any problems are caught before they are serious. i wash my truck on a regular basis always getting the underbody/chassis washed off. so, the vehicle is taken care of and kept up.the incident above luckily happened when i was backing up my truck to connect to a trailer. the brake lines burst under the driver side leaking oil all over when the brakes were applied lightly. glad it didn't happen fully loaded driving through a school zone on a weekday. since there are several schools and bus stops near me. when attempting to repair professionally the lines kept developing leaks affecting several lines and different areas. not once did either of the shops including gm dealership ever tell me there was a problem with my brake lines. if you are supposed to check this as a regular maintenance issue than why don't gm shops do it. there is no excuse why these lines are failing this soon, other than inferior materials being used. it seems gm used inferior steel material in the early 2000s as can be seen by the corrosion that is seen on trucks of this era. i have never seen so much corrosion on vehicles of similar age from other years. the scary part is these trucks usually have several tons of weight behind them, let alone the trucks own weight of over 3 tons. everyday these vehicles are on our highways and streets driving through residential and school zones. when you lose brakes you are not going to regain control until something stops it and the tons on back of it. *tr
Complaint filed: 2015-11-25
Components: SERVICE BRAKES
tl* the contact owns a 2004 lincoln town car. the contact stated that while driving at 15 mph, the brake pedal was depressed but the vehicle failed to stop without warning. the contact mentioned that the brake and accelerator pedal were extremely close to one another. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was unknown.
Complaint filed: 2017-10-08
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
my truck just cut off wouldnt start back run straight wire from ignition changed ignition relay nothing next run straight wire from relay to battery it started up i have no o/d and have to shift by hand sometimes truck stalls but starts right back up been this way since 2010 truck has 55000 miles on it.
Complaint filed: 2016-12-19
Components: STRUCTURE
i bought this truck with 70k miles on it .has been a good truck but the dash is coming apart and in the near future i do not know what is going to hold the gauges in place. i can not even buy a replacement part for the vehicle from gm and every part out of a salvage yard is in the same condition.
Complaint filed: 2019-12-17
Components: AIR BAGS
was driving my 2005 chevy colorado and very tired veered off the county road, hit a utility pole on left side front and truck rolled over air bags never deployed
Complaint filed: 2020-03-03
Components: STRUCTURE
tl* the contact owns a 2004 ford f-150. the contact stated while routine maintenance was being performed on the vehicle, the contact discovered that the subframe was extremely corroded. the vehicle was not taken to be diagnosed nor repaired. neither the dealer nor the manufacturer was notified of the failure. the approximate failure mileage was 167,000.
Complaint filed: 2016-09-15
Components: ELECTRICAL SYSTEM
i took the car to lexus of glendale for routine service, which was completed, and three days later, as i was driving on 5 freeway from coalinga to los angeles, all of a sudden, i heard a grinding noise from the engine, and the car stalled, i was able to pull over ta ds a nearby service station (chevron) in valencia. i noted a check engine light, and the vehicle became undriveable. the vehicle was towed to lexus of glendale, who discovered that one of the spark plugs had come loose and lodged in the engine shalt, thus breaking one of the piston rods, with a resultant engine knock. i was informed by the dealer that i have to replace the engine, and that cost me over $8,000. lexus of glendale was not able to tell me why the spark plug came loose in the first place, since i have owned this care for over 10 years, will good maintenance record, and no accidents
Complaint filed: 2016-12-22
Components: AIR BAGS
takata recall traveling at speed of 50 mph on a county highway another vehicle pulled out in front of yukon. front of yukon impacted the rear of other vehicle causing extensive damage to the front of yukon. air bags did not deploy. yukon was totalled.
Complaint filed: 2016-04-30
Components: ELECTRICAL SYSTEM
credit acceptance corporation 25505 w twelve mile road p.o. box 513 southfield,mi 48037 1-800-634-1506 installed a gps device when i purchsed this vehicle used. i had it replaced once by the dealer because it not only disabled the vehicle when not moving,but it created a dangerous problem when i was driving cutting the vehicles power off. credit acceptance denies they had anything to do with it . this started to happen when i fell behind on payments.
Complaint filed: 2015-09-19
Components: ELECTRICAL SYSTEM
a/c heater controls not working. 1st time took pick-up in and was fixed under warranty at hudiburg cheverolet in oklahoma city, ok. the same thing was happening again around 1 1/2 years later took back to hudiburgs again and they refused to fix it because it was out of warranty. a couple of weeks later it began to work for a little while then stopped working altogether.
Complaint filed: 2014-05-21
Components: SERVICE BRAKES
while stopped in a parking lot the brake pedal went to the floor. closer inspection revealed that the hard brake line had burst above the fuel tank on the line that runs between the abs module and rear axle. *tr
Complaint filed: 2015-04-07
Components: STRUCTURE
the frame on my 1999 jeep wrangler tj is rotting through in several places. a vehicle only 15 years old normally has problems, but it should not be a frame rusting though. i am asking you to urge chrysler to do the right thing for me and many jeep owners who are also experiencing this problem and recall and replace the frames. other automobile manufacturers have done this as it is a safety issue and the right thing to do. thank you. *tr
Complaint filed: 2017-11-21
Components: STRUCTURE
i bought this pick up from wilson toyota,(ames,ia), on jan.17,2009.in the walk around/inspection of the vehicle, while talking with the salesman i layed on the ground,and crawled under the pick up looking for any signs of trouble. noting the frame problems i'd had with another toyota(1984) asked if toyota had "cleaned" up their act and made the under carriage any better? was assured "that those problems were all behind them".fast forward years i'm paying a local body shop to replace the rear 60% of the frame @ a cost of $1800.00.now i find i'm having to fix/replace parts of the front end frame.
Complaint filed: 2014-04-24
Components: ELECTRICAL SYSTEM
our jaguar key is unique from other keys in that it is cylindrical with small nubs sticking out. we never have more than the single key on a key ring, so there's never excess weight on the key while it's inserted, because we don't have keys in our life. due to where we live we don't lock our house, so no keys are necessary. the jaguar is my wife's car, she's tall, but i'm very tall at 6'4", so my knee is higher than hers when i'm driving her car. on a regular basis when i'm driving her car, if my knee moves over and touches the ignition key, frequently the car will suddenly shut off. it usually happens when i'm taking a left at a traffic light, so when that happens i lose all power control of the car, the car stops suddenly without me hitting the brakes, so hopefully the guy behind me stops in time even though my brake lights don't light, and it always presents and extremely hazardous and dangerous situation. what would happen if it shut off on me at 70 mph? i assumed it was the quirky reputation of jaguars, but now after learning about gm's issue with heavy key chains, i see that our issue is somewhat similar not because of heavy key chains, but because of what could be a design flaw of the barrel-shaped jaguar key not being very robust in maintaining contact within the ignition switch housing. i called jaguar usa more than 2 weeks ago, they promised they would get back to me within 48 hours about taking it to a dealer to get it fixed, but they haven't contacted me. i can't be the only one this is happening to with this jag key design. in general i'm very happy with jaguar, we've owned 5 now between me and my wife, but this is potentially very dangerous and seems to me to be a design issue. i've contacted jag, they haven't followed through, so now i'm doing what's more important anyway to make sure this doesn't happen to others, so i'm contacting you. *tr
Complaint filed: 2014-11-10
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 cadillac deville. the contact stated that the key failed to release from the ignition switch. the contact had to disconnect the battery cables in order for the vehicle shut off. the vehicle was towed to the dealer. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the issue. the failure mileage was 100,000. updated 12/19/14*cn the consumer stated the vehicle was repaired. the owner paid out of pocket for the repair. updated 05/27/2015 *js
Complaint filed: 2017-12-30
Components: ELECTRICAL SYSTEM
i own a 2002 nissan maxima with low miles, approximately 102,000. the engine turns over but does not start. the dealer states that the problem within the electrical harness and behaves as if the alarm remains armed. the dealer stated that he owned the same car around that year and the same thing occurred. the car has been cared for properly over the years and feel the manufacturer should assume some responsibility for the repair.
Complaint filed: 2018-08-08
Components: SERVICE BRAKES
tl* the contact owns a 2003 lexus gx470. the contact stated that the brake warning indicator illuminated. also, the brake pedal traveled to the floorboard when it was depressed. the contact activated the hazard lights and engaged the emergency brake when the failure occurred. the dealer (pohanka honda of fredericksburg, 60 s gateway dr., fredericksburg, va 22406, (540) 735-9100) was called and stated that the cause of the failure could be the brake master cylinder. the dealer (pohanka lexus chantilly, 13909 lee jackson memorial hwy, chantilly, va 20151, (703) 968-9100) was also contacted, but had not diagnosed the vehicle. the manufacturer was notified of the failure. the approximate failure mileage was 183,400.
Complaint filed: 2023-05-13
Components: ELECTRICAL SYSTEM
front and rear driver side windows stop working after heavy rain. there was a safety recall for this, however my vin is not included but i believe it should be.
Complaint filed: 2014-11-24
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1995 chevrolet cavalier. the contact stated that when the vehicle was turned on, the ignition key failed to stay in the run position. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 207,636.
Complaint filed: 2020-09-24
Components: STRUCTURE
there was a recall on the frame in 2010 and they said undercoating would protect that however now the frame is rusted and not safe to drive if i get in an accident it will fail. it only has 90,000 miles on it and toyota is refusing to do anything about it. i feel they should have a warranty on the frame.
Complaint filed: 2015-02-23
Components: SERVICE BRAKES
tl*the contact owns a 2002 gmc yukon. the contact stated that while driving at 5 mph, the brake pedal was depressed but the vehicle failed to stop. the contact had to depress the brake pedal repeatedly in order to stop the vehicle. the vehicle was not diagnosed or repaired. the failure recurred on numerous occasions. the manufacturer was not notified of the failure. the failure mileage was 246,000.
Complaint filed: 2015-01-30
Components: ELECTRICAL SYSTEM
tl*the contact owns a 2004 honda cr-v. the contact received notification of nhtsa campaign number: 12v486000 (electrical system , visibility) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2016-06-05
Components: SERVICE BRAKES
dealership can not get parts to fix the abs brakes which were recalled and have a lifetime warranty. my jeep has been at the dealership since november 2015 waiting for parts. now they tell us they won't be able to get them. i have paid about $350 towards abs parts during the time that it has been waiting for the parts covered under warranty.
Complaint filed: 2014-08-18
Components: SERVICE BRAKES
tl* the contact owns a 2004 ford f-150. the contact stated that the service engine sensor illuminated intermittently and the brakes failed to work when the brake pedal was applied. the contact had to apply force to the brake pedal to completely stop the vehicle. the brake pedal was difficult to depress to no avail. the contact was not included in nhtsa campaign id number: 08v208000 (service brakes, hydraulic). the vehicle was taken to an authorized dealer who diagnosed that the brake booster vacuum supply hose assembly needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was not available.