vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2015-09-20
Components: ELECTRICAL SYSTEM
my chevrolet malibu classic 2005 randomly does not start. in most vehicles when you start a vehicle all you need to do is turn the key, that is not the case with this car, you first have to turn the key and listen for the fuel pump to engage then and only if you hear that can you turn the key the rest of the way to start your vehicle. if you do not hear the fuel pump and go ahead and try to start the vehicle you trigger the anti-theft system which does not allow the car to start for another 15 minutes. while this is not much of a safety issue it is still a huge issue, leaving me stranded, sometimes stuck in a hot car just trying to get it to start, made me late for work and other functions numerous times. after waiting your 15 minutes your vehicle still may not start. if you have enough patients you can set there and turn the key off and on until you hear the fuel pump engage. everything else in the vehicle works radio, lights etc. it just does not start. leaving me to believe the ignition is to blame, and here recently i will turn the key and absolutely nothing happens. i then try again and it starts like a charm until about two weeks ago and i could not get it to do anything, my boyfriend informed me to turn the key and put the car in the neutral position and try to start it again this worked. all i know is this car has given me many problems that my gm certified mechanic father is short of figuring out. i believe it is due to faulty parts or just a bad make of car. the only thing i could dispute that is when it is actually starting, not shutting down on me it is a reasonably good vehicle. it gets me from point a to point b not always safely or reliably but at least i have a vehicle i just which gm would take responsibility for their part in this cars issues. or at least inform the public in how to fix them.
Complaint filed: 2016-10-17
Components: SERVICE BRAKES
tl* the contact owns a 2004 chevrolet silverado 1500. while driving 35 mph, the brake pedal was depressed but hesitated to respond before the vehicle completely stopped. the service brake system warning indicator illuminated and the service brake system error message displayed across the message board. the vehicle was taken to an independent mechanic where it was diagnosed that the brake lines were corroded and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 67,340.
Complaint filed: 2018-04-11
Components: SERVICE BRAKES
my 2002 mazda tribute is leaking brake fluid per mazda recall my vehicle was manufactured 01/02. and it smells smoky! i didn't get a recall notice but, my tribute is having the exact problem sited on u.s. news world report. quote: mazda recalling 52,390 tribute suvs from the 2001 and 2002 model years for a problem with their brakes. according to the national highway traffic safety administration, part of the tribute's brake system could leak brake fluid. if the brake fluid leaks, it's possible that the fluid can come in contact with wires that control the anti-lock brake system. corrosion may develop in the electrical connector leading melting, smoking or possible fire,' nhtsa reports. nhtsa says that owners should park their mazda tribute outside until the vehicle has been taken in to the dealership to be fixed. this is unusual compared with most vehicle safety recalls, but with the possibility of a fire occurring, owners should heed this warning. affected mazda tribute suvs were built from april 20, 2000 through july 19, 2002. you can check to see when your 2001 or 2002 mazda tribute was built by checking the sticker on the inside of the driver's side door jamb.
Complaint filed: 2020-11-17
Components: SERVICE BRAKES
i was driving about 45 miles an hour coming down an overpass. the brake pedal went completely to the floor and i narrowly avoided a crash. i took to my mechanic. they said that the brake lines were completely rusted out. i am not getting this fixed as it is an older truck but i do think that someone could die from this defect.
Complaint filed: 2014-03-12
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
the exposed quick spliced connectors going to the brakes are unsealed and corroded causing the trailer brakes to not receive the power to activate the brakes. the wiring from the driver's side to the passenger's side brake drum used metal clips that striped away sections of the wiring. leaving exposed bare wiring to corrode. the exposed quick spliced connectors going from the battery (powers the brake away function) are unsealed and corroded causing no power to be transmitted to the brake away switch. *tr
Complaint filed: 2018-06-29
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 chevrolet impala. whether the vehicle was stationary or driving at various speeds, the key could be removed from the ignition while the engine was still running. in addition, after turning the vehicle off and removing the key, the engine was still running. the contact also stated that the computer in the vehicle made a "humming noise" when the ignition key was removed and was still actively consuming power in the vehicle. furthermore, the check engine indicator illuminated. the contact, an independent mechanic, replaced the battery, the alternator, and the starter; however, the failures persisted. the dealer (f.h. dailey chevrolet, 800 davis st, san leandro, ca 94577, (510) 394-3783) was notified, but the vehicle was not taken to the dealer for diagnostic testing or repairs. the manufacturer was not made aware of the failures. the contact stated that the vehicle was recalled per nhtsa campaign number: 14v400000 (electrical system) in 2014. the failure mileage was approximately 100,000.
Complaint filed: 2015-02-03
Components: SERVICE BRAKES
tl* the contact owns a 2005 chevrolet silverado. while having regular maintenance performed on the vehicle, the contact was notified that the brake lines were rusted. the brake lines were not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 110,000.
Complaint filed: 2014-10-14
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet malibu. after parking the vehicle, the key became lodged in the ignition without warning. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 106,000.
Complaint filed: 2018-02-13
Components: ELECTRICAL SYSTEM
the electrical system goes haywire. we will be driving along and the interior lights come on, the front doors open lights come on and starts buzzing and so does the the locking mechanism on the doors. we check to make sure the doors are closed properly but they always are. this is when the car is in motion usually but sometimes while stationary as well. sometimes the doors unlock too. we have no idea what caused this but feel it is a safety hazard as well as a nuisance while driving. it never seems to matter if you are driving straight or turning. we haven't taken it anywhere for repairs yet, because it seems to be electrical and know that it can be expensive.
Complaint filed: 2016-09-15
Components: AIR BAGS
takata recall no incident as of 15 sept 16. there has been not remedy for since notification since 1 july 16
Complaint filed: 2014-04-09
Components: STEERING
tl* the contact owns a 2005 chevrolet malibu. the contact stated that while driving approximately 35 mph, there was a sudden loss of power steering without any warning. the steering wheel was difficult to turn even though force was applied continuously. the failure recurred numerous times. the vehicle was taken to an independent mechanic twice where the electric power steering motor was replaced each time. in addition, the power steering motor was reprogrammed by the dealer. the failure recurred and the vehicle had not been repaired. there was a recall related to the failure under nhtsa campaign id number 14v153000 (steering) however, the contact's vin was not included in the recall. the manufacturer was notified of the defect. the failure mileage was unavailable.
Complaint filed: 2015-01-01
Components: ELECTRICAL SYSTEM
first of all my instrument cluster fails, sometimes you know how fast you are going, what your tack is and you fuel level, sometimes you don't. i have never really known my mileage since i have owned the car. i also have issues with the car occasionally not wanting to start or reving of the engine and all of my dummy lights coming on i was told that is my ignition switch,however when i contacted gm they informed me cavaliers used a different switch than the ones in the recall. ok. both of these are safety issues, i was going to give this car to my son for his first car, but no way! i can not teach him how to drive in it, because the cluster doesn't function and the ignition switch issues. gm will not issue a recall for this vehicle and knows there are issues, pretty sure last gm i will own. *js
Complaint filed: 2014-02-23
Components: SERVICE BRAKES
the abs and brake lights come on simultaneously while driving and i get a message telling me to "check abs". turning off the ignition and restarting clears the problem. code pulled reveal a fault within the abs module. *tr
Complaint filed: 2014-03-18
Components: ENGINE
began noticing gurgling/water sloshing noises at approximately 100k miles. approximately one month later, car overheated. noticed coolant was low, so had coolant refilled. checked out by mechanic next day and was told that a stop-leak would fix problem. completed this procedure at personal cost. three days later, car overheated again. took to different mechanic, and was advised to replace radiator. replaced radiator at personal cost. few days later, car overheated again. took to four different mechanics and noticed coolant leaks. was advised by all four mechanics that it was blown head gasket, that this was a common problem with this make/model, that replacing the engine would be safest solution. one mechanic also said that simply replacing head gasket might not work because the bolt threading in this particular model was known to be defective. cannot afford $4000 to replace engine, especially if this same problem can possibly recur. currently refilling coolant every other day. *tr
Complaint filed: 2019-03-18
Components: STRUCTURE
tl* the contact owns a 2002 toyota tundra. the contact took the vehicle to an unknown dealer concerning an engine light diagnostic test and was informed that the frame was corroded. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 121,000. *tt there was a recall for this issue, they said it expired. consumer stated a rusting frame because of low grade steel, is a safety issue. *jb
Complaint filed: 2017-10-22
Components: ENGINE
the car is messing up with the engine.
Complaint filed: 2014-11-19
Components: ELECTRICAL SYSTEM
i purchased this car new as a christmas gift for my wife in 2004. she had informed me a couple of times prior to the reported date that she'd experienced the car failing to start when she turned the switch. she stated when she turned the ignition to start the car nothing would happen- the car would just be silent. after returning the key to the start position again and attempting to start it- the car would start. it has also happened to me on a few occasions. the problem was never located. we just continue to use it as is. over the years we have experienced other electrical related issues- none having bee resolved. first the car lighters stopped working. i had them replaced several times but they continued to short out. the fuse (under the dash for the lighters) just blows out (literally tosses out) any fuse you put in it. so it too is no longer in use. we have a problem with a tail light that keeps blowing out. we keep replacing it because it only last about three months at a time. meanwhile the other tail light has never had to be replaced- it works just fine! the sun has now now warped the dash board and it has began to buckle. it's a 2004 not a 1954! i've never seen a car with these numerous problems. we have a 1996 honda civic it looks good, runs great, and is all original, and we've cared for it just as we do this sebring. what's the deal with this piece of junk??? that's why most people no longer buy american cars anymore. they are poorly made. we'd like to get a new car; but are nearing our retirement years and do not need the debt. *tr
Complaint filed: 2017-03-22
Components: ENGINE
tl* the contact owns a 1999 ford ranger. the contact stated that the vehicle would overheat and the temperature gauge would increase while the vehicle was parked. to reduce the temperature, the accelerator pedal had to be depressed or the vehicle had to be turned off. the vehicle was taken to an independent mechanic who diagnosed that the thermostat failed and needed to be replaced. the vehicle was repaired, but the failure recurred. the manufacturer was not made aware of the failure. the approximate failure mileage was 136,000.
Complaint filed: 2016-04-21
Components: STRUCTURE
we own this 2001 dodge ram 1500. the problem we are faced with is that the paint of the truck has been fading every day to the point that it has spots and instead of being a black truck is a spot truck. the rust on it is incredible, underneath, around the trim of the tire panels and the overall bottom of the truck. i know we are in new hampshire and the weather does not help, but a truck this expensive should not have to look the way it does. the dashboard inside the truck has cracked to the point that we have it all together with duct tape. my husband does not drive the truck far, because he is afraid it will be a safety issue. one time just going to the trash place, the breaks went on the truck and we had to have that truck fixed. it really bothers us that the truck should last longer and the condition this truck is in it says to us "how can a vehicle do this". we own two other cars, and they are in no way shape like this truck is. he takes care of the truck as much as he can, but is there any recalls or anyone else out there that has the same issues, with the paint, rust and the interior of the truck? the truck has been debilitating since it was purchased. we are not knowledgeable but we have taken the truck to the dealer and they fix what ever is wrong with it, but there is no mention of any recalls. my humble opinion this truck should be looked at by the dealer and fixed completely. we shouldn't have to be limited to travel in the truck because we are afraid it will fall apart due to all the rust etc underneath. any information that you can provide us will be of great help. i've attached pictures of the truck so you can see what it looks like. thank you for your attention. *tr
Complaint filed: 2021-03-13
Components: AIR BAGS,UNKNOWN OR OTHER
bought the car used from original owner. dash had a single crack along passenger side/air bag. now dash has multiple cracks surrounding passenger air bag area. extremely concerned regarding air bag operating properly if deployed as well as shards/sharp pieces of dash flying if air bag is deployed. disturbed that only some of the 2005 acura tl's have been recalled and not all from this year.
Complaint filed: 2014-12-10
Components: ELECTRICAL SYSTEM
cobalt lost all power. while reaching for keys to try and restart cobalt, keys were not in ignition switch and must have fallen out. with no power to steering i kept my left hand on steering wheel and reached to the floor with right hand to try and find keys. at this point in the blink of an eye the car steering was un responsive and cobalt veered off the road to the right down through a half pipe shaped drainage ditch and did a roller coaster down then up in the air and then slammed back down to ground coming to a stop. in this roller coaster event i was tossed into the inside roof of the cobalt then with seat belt on pulled/slammed back down into seat on my lower spine then the seat broke loose from its position and slid forward slamming my left knee into the lower dashboard and broke the door where the trunk release is located. police were called, report taken i was dispatched to hospital via ambulance. *tr
Complaint filed: 2015-11-20
Components: AIR BAGS
takata recall four months ago i received a written notice from bmw usa that my driver side front airbag needed to be replaced (recall campaign no. 15v-318), but that parts were not yet available. over four months have passed and i have heard nothing further on this recall from bmw usa or my local dealership. the original notice that i received indicated that i could notify nhtsa if this matter was not resolved within a reasonable period of time. i am doing so with this message and asking what recourse i have in getting this matter addressed?
Complaint filed: 2015-12-05
Components: STEERING
when i was at honda dealer for front hook latch cable that needed to look at because it did not open unless two people do that. i went there to request for it to adjust but they advise me to replace new one! they should adjust tension as it is not broken yet. second item, they advised is to replace the power steerling returning line due to leak and the estimate is $375! i denied their service until i checked the recall information at home. the information posted in 2012 saying that a group of honda accord 2003 has this part recall, however my vin nbr was not on recall list. i request you to investigate because i was told by someone else with deep knowledge about honda as he said that it is common that honda accord 2003 with v6 engine having that premature leaking. therefore, i believe my hose is prematurely leak and needs to be replaced through recall immediately. for time being, i decided to go to non-honda repair shop and they repair it for now, not replace for now. because a group of honda accord 2003 with this problem was recalled in 2012, i request you to investigate demanding to have honda recall my car. it made some type of noises. please contact me asap as i am concerned about my safety.
Complaint filed: 2014-03-19
Components: STEERING
whenever it rains, in portland oregon, that is all the time, the power steering goes out. you can hear the belt slipping and all the electrical warnings go on. this is an accident waiting to happen. due to the dangers of this problem, we will not drive this vehicle when it is or has been raining. *tr
Complaint filed: 2017-11-08
Components: ELECTRICAL SYSTEM
my vehicle unexpectedly started on fire as my daughter was driving to school. it was determined that it was an electrical fire, and resulted in the car being totaled. the 2004 models need to be included in the recall (not that it will help with the loss of my car).
Complaint filed: 2014-02-04
Components: SERVICE BRAKES
i went to step on my brakes at a stop sign and my brake line blew out due to corrosion! i went right through the intersection. *tr
Complaint filed: 2015-10-20
Components: SERVICE BRAKES
rear brake line blew (along frame) pedal went to floor no brakes, i was lucky i was off road at the time of brake failure. truck has 21685 miles. brake lines should last the life of the truck. i should of only lost the back brakes, i think they may have a problem in the abs unit (echu)? they know they have a problem with these brake lines, why no recall? this will cost around $1500+ if i let them do the work.
Complaint filed: 2016-02-29
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1999 dodge intrepid. the contact heard an abnormal noise and the vehicle stalled. the vehicle was unable to be restarted and was pushed to the contact's residence. the vehicle was not diagnosed nor repaired. the manufacturer was not notfied of the failure. the vin was invalid. the failure mileage was approximately 120,785.
Complaint filed: 2016-03-05
Components: SERVICE BRAKES
this whole episode happened when i was driving on the freeway in my 1999 ford f-150. i did start to notice that when i applied the brakes to slow down to match traffic speeds, the truck would veer to the left.the brakes did take in a funny way and thank god there was no complete brake failure. after 30 miles, i got off the freeway to turn around and when i came to a stop sign, i could not stop at all. the brakes did not work even after i pressed the brake pedal all the way to the floor. i also smelled burning rubber coming from near the engine.the parking brake did work and i limped into the nearest gas station. i called aaa to get it towed to the firestone tire shop near my house that has done all my tire and auto repair needs for over 15 years. when they test drove it after the 2 hour tow, the brakes started working again. robert/firestone took the wheels off and after examining the rotors/pads advised that the front right pads had locked and were pressing unevenly on the rotor. he also planned to replace the brake fluid hose that he thought was worn out and possibly leaking. i also went over to the ford dealer and checked with them to see if they had any recalls or advice. no recalls or service notice was uncovered. all i was told was to check the master cylinder as it could be leaking internally. that is all i got from ford. i am very lucky that i did not have a complete brake failure on the freeway possibly causing an accident/injury. we determined that we needed to replace the abs module.ford does not make it any more and we had to search the salvage yards to get this part as it is nit made naymore by the original manufacture.very frustrating experience.will never buy a ford truck again..
Complaint filed: 2015-04-30
Components: STEERING
my pathfinder was fixed for recall r1107 strut tower corrosion salt about 18,000 miles ago. the exact same issue came back and they said because it was already addressed they will not revisit it. this is insane. i could understand if it was from other causes, but if their "repair" did not truly repair it, how it it ok to say it was fixed? i've had cars 3 times the age of this one never have frame rust issues. this is a huge disappointment that nissan just does not care. *tr
Complaint filed: 2015-07-08
Components: SERVICE BRAKES
tl* the contact owns a 1996 chevrolet silverado 1500. while driving approximately 65 mph, the brake pedal was depressed and failed to respond as the brake warning light illuminated. after inspecting the vehicle, the contact discovered that the brake line was rusted. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 98,000. updated 09/14/15*lj updated 11/08/2017*cn
Complaint filed: 2015-03-21
Components: AIR BAGS
i can not get a straight answer from toyota, both my local dealer and the corporate office regarding a passenger air bag recall (front passenger airbag inflator module). it's been almost a full year, and no one can tell me when this repair will be done. the last letter i received (feb. 3, 2015) from toyota, said they are working on states with high humidity first. their solution, is not to drive the vehicle and use public transportation, and rent a vehicle. this is not a solution. i live in massachusetts, and it gets pretty humid during the summer months. i think toyota thinks the longer they wait the fewer recalls they will have to perform as the vehicles are getting older and older. *tr
Complaint filed: 2019-10-21
Components: SERVICE BRAKES
just recently purchased this huge monstrosity for my 3 children; today as we were driving the brakes completely went out! 10% braking power. now im reading a 2016 class action and a lawsuit where a peron was killed. there are multiple posts regarding this issue. nissan needs to recall this before more people are killed!
Complaint filed: 2015-04-29
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 1500. the contact received notification of nhtsa campaign number: 14v770000 (air bags); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2014-04-17
Components: SERVICE BRAKES
brake fluid warning light came on due to low brake fluid. upon inspection, brake line had corroded and was leaking. given the age of the vehicle this would appear to be quite premature. description by mechanic of oem replacement line was significantly more durable than line replaced.
Complaint filed: 2014-07-30
Components: AIR BAGS
air bag light came on- bad impact sensor right front. *tr
Complaint filed: 2020-01-10
Components: AIR BAGS
air-bag warning light blinks while engine is running. took in for repair and said part is no longer available. what is my recourse?
Complaint filed: 2014-07-23
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet trailblazer. the contact stated that the driver side turn signal, brake lights, headlights, air conditioning, and heater were all defective. an independent mechanic stated that the electrical system was defective. the vehicle was not repaired and the manufacturer was notified. the approximate failure mileage was 195,000.
Complaint filed: 2016-02-23
Components: POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
i have an ongoing problem with our 2004 toyota 4runner. it started about 4 years ago when the maryland state emmission test facility plugged into my odbi2 port. all the dash lights were on and i went in to the office and complained. i filed a form with emissions. i work out of town, my wife is a teacher and we have two small kids. going to the dealer was not an option until school was our. in the mean time the truck drove fine other than no four wheel drive and the tires spinning if you hit the peddle to hard (no traction control or stability control. took the truck to the dealer over the summer and they had to reset the values for $110.00 the four wheel drive would no longer engage. toyota dealer said all the values being erased was a common problem with that year and mva cheep scanners. maryland said they called toyota and no one had ever had that problem. have had this happen again last emission test. biggest problem is that the 4 wheel drive no longer functions. the actuator doesn't engage the 4 wheel drive. this was apparent when my wife lost control and nearly flipped the trick over after picking up the kids in a snow storm. i climbed under the truck in the snow and pulled the cover off the actuator, pulled out the plastic gears and manually shifted it into 4 wheel drive to get it home. the four wheel drive system was always used at least every month until the emission test problems just to keep it lubericated. the 4 wheel drive or lack there of, could have caused death or serious injury to my wife and kids. this actuator is a serious problem, if they can't design a actuator that operates when you need four wheel drive, especially in an emergency than go back to the old stick and linkage. 55 people died in the blizzard of 2016 and there could have been 3 more just because of a design flaw! p.s. my wife and i bought it new, never off road!
Complaint filed: 2014-03-10
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet colorado. the contact stated that while driving 30 mph, the vehicle stalled without warning. the contact was able to restart the vehicle which resumed normally. the vehicle was taken to the dealer, who diagnosed that the ignition switch was defective and needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was repaired. the failure mileage was 12,300 and the current mileage was 112,000. remailed 06/23/14. *lj updated 07/15/14 ma *tr updated 07/17/2014 *js
Complaint filed: 2014-08-27
Components: STRUCTURE
rear lift gate plastic panel cracked, allowing water to enter. i have noticed many ford explorers with the same issue. why has ford ignored this defect, i see many complants on-line with the same flaw by other explorer owners. *tr
Complaint filed: 2018-03-02
Components: AIR BAGS
tl* the contact owned a 2004 honda element. while attempting to operate the vehicle, the driver's foot slipped off the brake pedal and depressed the accelerator pedal. as a result, the contact crashed into the front passenger side of another vehicle. the air bags did not deploy. a police report was filed. the driver suffered headaches, but did not require medical attention. the vehicle was totaled and towed to the nearest independent auto yard. the dealer was not contacted. the manufacturer was not made aware of the failure. the failure mileage was approximately 111,000.
Complaint filed: 2015-04-17
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1999 chevrolet malibu. the contact stated that the vehicle failed to start and the anti theft light illuminated on the instrument panel. the dealer serviced the vehicle under nhtsa campaign number: 14v400000 (electrical system) however, the remedy failed to repair the failure. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 120,000.
Complaint filed: 2015-07-15
Components: ELECTRICAL SYSTEM
the car constantly will not turn on when you enter it. you have to leave the key in the on position for 15 minutes and then turn it off and back on again in order for it to start. it has already had a $400 ignition replacement and i am very frustrated with this problem.
Complaint filed: 2015-03-04
Components: SERVICE BRAKES
i try to stop and the abs would not work. *tr
Complaint filed: 2017-04-04
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
yesterday afternoon, i was driving on a semi busy road in tucson, arizona at about 40 mph and the van suddenly began to accelerate. i immediately thought i had hit the cruise control button but the dash showed no indication that this was case. i repeatedly pushed the cruise control button and jiggled the lever arm hoping to toggle something off but it had no effect. i began to push the breaks but they were not capable of slowing the car below about 25. i threw the van into neutral and the engine revved up to about 7000 rpm. that sound concerned me so i threw it back into gear and the van began to accelerate again. i pushed the emergency breaks, and with my pedal break fully compressed i could get the car to 5-10 mph but there was absolutely no way to stop the van. after narrowly missing a pedestrian, i turned right, found a place to pull off to the side of the road, threw the van into neutral and quickly turned the van off. with the engine turned off the breaks were as effective as the should have been so the the van came to a stop. after a brief period i turned the key, started the van and, again, the engine again revved to 7000 rpm. i turned it off again. i pumped the accelerator several times before starting it again and it started up fine. i had the van towed after this and i'm not likely to drive it again.
Complaint filed: 2014-05-27
Components: SERVICE BRAKES
tl* the contact owns a 2003 gmc yukon. the contact stated that the abs warning indicator illuminated as the anti lock brakes failed. the vehicle was taken to an independent mechanic. the technician diagnosed that the pump and the modulator had to be replaced. the dealer was notified of the problem. however, the part was not available to do the repairs. the manufacturer was notified of the problem. the approximate failure mileage was 113,389. updated 09/02/14*lj updated 09/17/2014 *js
Complaint filed: 2015-04-11
Components: AIR BAGS
just over a week ago i received a letter from toyota about a front passenger airbag safety recall (remedy notice). i promptly called the closest dealership (with whom i have had dealings twice in the past) to set up an appointment for the service. after a lengthy conversation i was told that a special department there would have to call me back to set up a time for the repair. i expected i would hear from someone that day . . . or the next . . . but nothing has happened. i have taken my car in for recall work before at this dealership and been displeased both times with their work. clearly, i am not reporting an accident (yet), but i am concerned that this dealership couldn't care less about this repair; i'm sure they do not make money from carrying out this service. can you pass this complaint on to toyota motor sales, u.s.a., inc. or let me know how to contact them. because this reflects on their company. *tr
Complaint filed: 2015-04-14
Components: STRUCTURE
the dash board peeled up. the passenger side airbag is in the area where parts are loose. there have been many reports of this problem in the buick lasabre. i am very concerned the passenger airbag cannot deploy as intended with the dash situation. the date has been estimated as the original owner is now deceased. *tr
Complaint filed: 2016-08-01
Components: STRUCTURE
tl* the contact owns a 2004 infiniti fx35. the contact stated that the dashboard would become very sticky and soft whenever the vehicle was parked outside. an odor also emerged from the dashboard. the manufacturer was notified. the vehicle was not repaired. the approximate failure mileage was 114,000.
Complaint filed: 2016-05-10
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet malibu classic. the contact stated that while driving at 35 mph, the vehicle stalled without warning. the vehicle was not taken to be diagnosed or repaired. the vehicle was included in nhtsa campaign number: 14v400000 (electrical system). the manufacturer was not notified of the failure. the approximate failure mileage was 144,000.
Complaint filed: 2014-11-17
Components: STRUCTURE
tl* the contact owns a 2004 lexus rx330. the contact indicated that there was an intermittent leak coming from the moon roof causing mold to develop within the vehicle. the vehicle was taken to the authorized dealer on several occasions. the technician was not able to remedy the failure. the vehicle was taken to another authorized dealer who indicated that there was a rear body seam leak and that the right front moon drain was improperly routed. the dealer resealed the right front moon roof drain and rerouted it, along with resealing both tail lamp buckets. the failure persisted. the vehicle was taken to the dealer several times. the technician stated that the carpet needed to be replaced. the contact was not able to drive the vehicle due to the continuing leak and mold. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was unknown. updated 01/07/14*lj updated 9/5/2017*cn
Complaint filed: 2015-07-08
Components: STRUCTURE
door release handles on both rear doors failed to open within a month apart which would have trapped the rear seat passengers. the cable and latch assemblies had to be replaced.
Complaint filed: 2016-01-26
Components: ELECTRICAL SYSTEM
while driving to work my engine just quit as i was shifting from 4th to 5th gear. i coasted off to the side of the highway and saw smoke coming from under the hood. when i lifted the hood, there were flames shooting up from everywhere! the biggest flames were near the side of the battery, but not on the battery so i shut the hood and moved away from the vehicle. within the 5 minutes it took the fire department to arrive, it was completely burned up, including the front panel inside the jeep. any part of the front of the vehicle that was not metal, was gone. burnt!! as of this time, it is still unknown to me what caused the fire but chrysler sent an investigator out to view the vehicle and sent me a letter stating they would not be doing anything about it. i believe it was a wiring problem and have never had anyone work on any of the wiring since i purchased the jeep in 2010. i have no invoices to show repairs( as vehicle is totaled beyond repair), insurance( it did not cover a non collision fire) or etc. just pictures and a fire report, if you want those.
Complaint filed: 2016-02-27
Components: STRUCTURE
spring shackle support on rear of truck on drivers side of truck rusted completely off the frame and was replaced in the summer of 2015 , the other side was also replaced at the same time. spring pushed thru the truck bed. frame on rear drivers side of vehicle has rusted thru. spare tire holder rusted off causing spare tire to fall off somewhere while driving down the road. bed rail supports are rusted thru into the interior of the truck bed. rear shock body's are rusted off, shock supports rusted badly other places on the truck frame are rusted very bad also pictures are attached !!!!
Complaint filed: 2016-10-19
Components: ENGINE
tl* the contact owns a 2004 kia sorento. while stationary, the vehicle caught fire without warning. the contact extinguished the fire. there were no injuries and a police report was not filed. the manufacturer was made aware of the issue. the failure mileage was 170,000.
Complaint filed: 2015-03-12
Components: POWER TRAIN,VEHICLE SPEED CONTROL
driving vehicle on freeway, went to accelerate vehicle did nothing. took my foot off gas, tried again, nothing. got in slow lane, finally engaged but had to go slow on freeway. engine light comes on. next day vehicle wont shift from 3rd gear, can only go 35 mph and engine revs up. the drive light starts flashing. next day cant shift into reverse either. take to transmission shop, they say no reverse, no 3rd gear, fluid is full but smells burnt. pulled codes p0730 incorrect gear ratio and p0780 shift malfunction. recommended transmission replace. i only have 139,000 miles and don't drive it crazy. also found there was a transmission recall on this year pilot. i call honda so they can look it up, he says yes it was done to my car, but doesn't show on my carfax report? *tr
Complaint filed: 2021-09-28
Components: AIR BAGS
i’m contacting you regarding honda company mishandling of their airbag safety recall, i own a 2001 honda accord ex 3.0 and just recently i have learned about the honda recall for my car.
Complaint filed: 2014-07-18
Components: STRUCTURE
frame of vehicle has rust perforation! vehicle has no rust elsewhere, but the frame alone is rotting away in certain places. toyota's recall only cover the spare tire area of the frame, but frame fracture would cause loss of control and lack of occupant protection. *tr
Complaint filed: 2015-07-17
Components: AIR BAGS
tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time to produce the part for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.
Complaint filed: 2014-01-14
Components: SERVICE BRAKES
in august 2013 rear brake lines under rear differential leaking. had repaired was informed they were rusted and corroded, 2 brake lines replaced by independent mechanic. i also noted the other brake lines throughout vehicle were also were rusted and corroded - suggested that all brake lines be replaced. mechanic advised not necessary at that time. the brake pedal had gone to floor when driven, no brake fluid in reservoir, noted puddle of brake fluid under rear differential at that time. january 12, 2014 - brake light went on in vehicle, brake fluid reservoir half empty. i walked around and looked under vehicle - leaking from rear brake lines noted, also noted again the corrosion and rust of front brake lines. brought to my independent mechanic again - stated it was different brake line then one repaired during august 2013. stated after examining condition of all brake lines - rust/corrosion - he was going to now replace all brake lines from the master cylinder back. there was a recall many years ago for brake line defect - but did not address the entire system. fortunately this repair was needed before i went on long trip to pennsylvania, with hilly terrain and slick roads - early detection may have avoided a severe accident. *tr
Complaint filed: 2019-07-08
Components: SERVICE BRAKES
the brakes failed due to corrosive failure of brake lines. complete replacement.
Complaint filed: 2019-03-28
Components: SEATS
while getting in my vehicle, the seats have an auto adjust memory function. however, while driving down the road, after pulling out of my driveway, on at least 5 occasions, my seats began to move backwards away from the pedals and steering wheel and i'm a rather short lady. this scared me to death!
Complaint filed: 2018-10-08
Components: SERVICE BRAKES
ny crash w/ 20 dead. my 2000 ford pickup had 2 brake line failures so far. inspection shows 1 more soon. last 3-4 inches of brake line coming out of chassis not protected by a harness and extremely corroded. me lucky failures were in driveway. fwd to ny police.
Complaint filed: 2016-04-25
Components: ENGINE AND ENGINE COOLING
tl* the contact owns a 2003 pontiac grand prix. the contact stated that the vehicle was leaking fluid from an unknown location. the contact received notification of nhtsa campaign number: 15v701000 (engine and engine cooling). the dealer scheduled an appointment in march 2016. when the contact arrived for the appointment, the dealer cancelled and stated that the part was not available. the contact called the dealer for several weeks with no response. the manufacturer was notified of the failure. the failure mileage was not available. parts distribution disconnect. .updated 06/30/16 *bf the consumer stated the vehicle was repaired on 05/04/16.*jb
Complaint filed: 2018-12-10
Components: AIR BAGS
tl* the contact owned a 1998 dodge caravan. while driving approximately 30 mph, the contact's vehicle crashed into a second vehicle. the front end was severely damaged. the driver's side air bag did not deploy. the passenger side air bag deployed although no passenger was present in the vehicle. the vehicle was destroyed and towed. the driver sustained a head laceration above the right eye, a concussion, a bruised heart and lung, left knee laceration, and chest bruises from the seat belts. also, both wrists and elbows were injured. a police report was filed. the local dealer and manufacturer were not notified. the vin was not available. the failure mileage was 135,000.
Complaint filed: 2016-01-29
Components: STRUCTURE
metal around wheel wells rotting out.
Complaint filed: 2014-05-05
Components: SERVICE BRAKES
while driving at approx. 20-35mph i pressed the brake and almost went to the floor with no resistance. dashboard indicates red warning "stop" brake defective, stop vehicle with yellow abs warning light. after i pulled over, parked the car and shutting down the engine. warning lights, red emergency "brake" illuminated. as well as, reduced brake effect, start engine and followed by incr braking distance, start engine. *tr
Complaint filed: 2016-08-26
Components: POWER TRAIN,VEHICLE SPEED CONTROL,TRACTION CONTROL SYSTEM,ENGINE
tl* the contact owns a 2000 toyota land cruiser. the contact stated that the engine and service traction warning indicatorsilluminated. thevehicle was taken to a dealer where it was diagnosed that the neutral safety switch, manual shaft valve, sealed type t oil,hexagon nut,dex 3 transmission fluid, washer/spring were replaced. the remedy failed to repair the vehicleand the failure recurred. the engine stalled on the highway while driving at an unknown speed. the vehicle wasable to be restarted after numerous attempts, but theengine stalled again. the vehicle was taken to a dealer where it was diagnosed that thethrottle body assembly needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 243,000.
Complaint filed: 2014-11-04
Components: SERVICE BRAKES
during showing the vehicle for resale, the brake lines broke and leaked and there was no braking power to stop vehicle. fortunately this took place in a parking lot therefore we were able to control the situation. however we were about to enter a major roadway at 5pm rush weekday rush hour where a potential serious accident could have occurred. *tr
Complaint filed: 2015-12-09
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet impala. the contact stated that when attempting to start the vehicle, it failed to start. the failure recurred numerous times. the vehicle was taken to a dealer where the key was replaced with a new cover. however, the failure recurred. the manufacturer was not notified of the failure. the approximate failure mileage was 100,000.
Complaint filed: 2016-10-06
Components: STEERING
sticky / notched steering. feels unsafe jerks when temperature is hot or after about 30 minutes of driving. just bought this used z-4 from bmw dealer 1 week ago. only has 58000 miles which is low for 2005. just came back from the dealer and the service agent tells me that the only fix is to replace the steering column at a cost of $4300. waiting to hear back from dealers management since that is 1/3 of what i bought the car for. i can not afford to pay another $4300 for the dream car i finally got and only driven one week. from what i read and after seeing all the complaints, a recall should occur. happens under normal driving conditions. must be corrected by a bmw recall before serious accidents happen.
Complaint filed: 2019-01-05
Components: UNKNOWN OR OTHER
the spare tire is located under the car and held up with a steel cable via a winch hoist. over time the steel cable sheered off so at one point recently i lost the spare tire while driving and i have not noticed it. this is a safety problem as it may have damaged a vehicle following me. i certainly don't want to be driving behind another pickup truck and suddenly its spare tire falls out from underneath it. attached is a photo of the spare tire winch hoist showing the sheered steel cable. this appears not to be an isolated case as certainly there are videos on youtube available where others are having the same issue. i don't know when exactly i lost the spare tire, i do know that i checked its air pressure about 6 months before writing this report, hence i am picking below today's date.
Complaint filed: 2014-05-28
Components: SERVICE BRAKES
abs and brake lights are on after running about 5-10 minutes intermittently. after that the car did not start. brought it to repair shop to scan and learned that abs system problem that might prevent starting system function. *tr
Complaint filed: 2018-03-06
Components: UNKNOWN OR OTHER
while driving my honda pilot i noticed the mileage was reading more then i went. i'm not sure how to go about this but i think this is unfair.,
Complaint filed: 2018-11-26
Components: STRUCTURE
significant rust throughout frame, as well as many components around the engine.
Complaint filed: 2014-03-20
Components: SERVICE BRAKES
brake fluid leak, loss of brakes / failure due to brake line corrosion. *tr
Complaint filed: 2015-08-06
Components: POWER TRAIN
tl* the contact owns a 1998 jeep grand cherokee. the contact received notification of nhtsa campaign id number: 02v053000 (power train) and stated that the part needed was not available for several months. the dealer did not give a specific date for when the part would become available. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. the contact was not experiencing a failure.
Complaint filed: 2015-04-08
Components: ELECTRICAL SYSTEM
tl*the contact owns a 2002 mercedes c320. the contact stated that the vehicle would not start. the contact mentioned that after an hour, the vehicle was able to start. the vehicle was not diagnosed or repaired. the failure mileage was 123,384.
Complaint filed: 2016-05-04
Components: EXTERIOR LIGHTING
the high tail brake lamp on the honda odyssey from many model years including the 2001 thru 2015 model years burns out at a high frequency impeding the visibility of the vehicle braking and causing a danger of being rear-ended.
Complaint filed: 2018-07-13
Components: STRUCTURE
2004 toyota 4runner with significant rust on the underbody including frame. the vehicle is stationary but was deemed unsafe to drive due to frame damage. it has been well maintained and there are no other issues aside from significant rust damage.
Complaint filed: 2017-08-03
Components: STRUCTURE
i and a relative have a 04,03 honda civic and we seem to have the same problem. the hoods of our cars are rusting. i live in san antonio, tx, and she lives in atlanta, ga. did we get bad paint jobs.