vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2018-05-06
Components: ELECTRICAL SYSTEM
takata recall- i bought this car last year and have had trouble with the ignition. when i try to turn the key i feel the ignition move. i also have a hard the keeping it started. when i'm driving with my seat belt on my no seat belt light flashes on and off as if it wasn't on.
Complaint filed: 2019-01-23
Components: AIR BAGS
takata airbag. i took my 2004 pontiac vibe to capitol chev in austin, tx to have the airbags replaced iac with the recall. when i got it back, the air bag warning light was flashing. i asked the service adjustor and he said it came in that way. well, i contact gm customer service and explained to them that the car has very been in an accident or the airbags have experience any problems till now. i advised them i can prove it as the car was serviced a month prior by firestone. well they said they will charge me $75.00 to do a check and i said no. finally they decided to look at it again. well, they could not find the problem. the service adjustor said the airbag and module is not connecting to the car computer to report it ready, armed, and on stand by. they found some corrosion on several plugs but that did not clear up the problem. well now they want 750.00 to test the whole system to determine what is the problem. the problem did not start until i took it in for the airbag recall. i google gm recall and it appears they are only covering the airbags and modules, nothing after that if any problem arises from the incompability of new parts interfacing with old computers. so i picked up the car and parked it. so much for gm doing the right thing.
Complaint filed: 2016-03-15
Components: ENGINE
tl* the contact owns a 2004 pontiac grand prix. the contact stated that the vehicle failed to start after being serviced under nhtsa campaign number: 15v701000 (engine and engine cooling). the contact mentioned that there were bolts not placed back into the gasket when the remedy was performed. also, repair tools were left inside the vehicle and underneath the hood. the contact had not experienced a failure until after the recall repair. the vehicle was not repaired a second time. the manufacturer was not notified of the failure. the approximate failure mileage was 125,536.
Complaint filed: 2017-04-07
Components: STRUCTURE
my 02 toyota tundra was included in a recall for its frame and crossmembers rusting out and causing an unsafe vehicle. i brought my truck in a couple years ago for the recall. the truck had very low miles for the year under 60k and was taken good care of. the dealer deemed the frame was not rusted through enough to warrant a complete new frame. instead they sprayed my frame with some rust proof paint. well that band aide has almost all fallen off and the frame is worse than ever with cross members rusted all the way through. i contacted toyota hqts and after being bounced around for over an hour was told by a supervisor that i am out of luck because they placed a year warranty on the paint job. any problems over a year past the warranty work is the consumers problem. well the paint held for a bit but ultimately did not resolve the underlying rust problem. i was told to follow up with the dealer that had done the warranty work. they inspected the frame and took pictures to send to toyota, but ultimately said the vehicle was unsafe at this time. i have not gotten any resolution with the issue. my main issue is that they think spraying an undercoat on a rusted frame is going to resolve the rust issue when in fact it was a band aide that has hidden what was manifesting underneath and ultimately destroying a very great vehicle. toyota has not held up their end in standing behind what it sells and behind resolving major safety problems for its constomers.
Complaint filed: 2015-10-21
Components: SERVICE BRAKES
tl* the contact owns a 2002 chevrolet silverado 1500. while driving approximately 30 mph, the brake pedal was depressed and traveled to the floorboard without warning. the failure recurred three times. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the vin was not provided. the approximate failure mileage was 125,000. updated 02/12/16*lj invalid vin number 4/23/18*jb *cn
Complaint filed: 2015-05-13
Components: VEHICLE SPEED CONTROL,ENGINE
tl* the contact owns a 2002 hyundai santa fe. while driving at 10 mph, the vehicle auto accelerated without engaging the accelerator pedal. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 145,000.
Complaint filed: 2015-03-13
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 pontiac grand am. while driving approximately 35 mph, the ignition key inadvertently moved into the off position and the engine stalled without warning. the vehicle failed to restart. the vehicle was towed to an independent mechanic, who stated that the ignition switch was faulty. the vehicle was currently being repaired. the manufacturer was notified of the issue. the approximate failure mileage was 115,000.
Complaint filed: 2016-08-15
Components: SEAT BELTS
tl* the contact owns a 1999 dodge ram 1500. the contact stated that the driver and passenger side seat belts failed to operate without warning. the vehicle was taken to the dealer where it was diagnosed that the seat belt assembly needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 167,000. the vin was not available. updated 09/30/16*lj
Complaint filed: 2015-09-29
Components: SERVICE BRAKES
tl* the contact owns a 2001 mercedes benz c230. the contact stated that while driving 60 mph, the front driver side brake seized without warning. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 126,000.
Complaint filed: 2018-05-09
Components: AIR BAGS
notification of airbag passenger front recall.
Complaint filed: 2018-07-27
Components: SERVICE BRAKES
tl* the contact owns a 2004 toyota camry. while driving approximately 5 mph in heavy traffic, the contact attempted to depress the brake pedal, but it bounced back. as a result, the contact rear ended the preceding vehicle. a police report was filed and there were no injuries. the vehicle was taken to oak lawn toyota (4320 85th street, oak lawn, illinois 60453), but the cause of the failure could not be determined. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 130,150.
Complaint filed: 2018-04-09
Components: SERVICE BRAKES
tl* the contact owns a 1990 jeep cherokee. the contact stated that there was a failure with the brake actuator piston assembly and the brake pump. the contact stated that both parts had been previously replaced. hawk chrysler dodge jeep (7911 w roosevelt rd, forest park, il 60130, (708) 366-1001) and the manufacturer were contacted, but refused to provide a lifetime warranty for both parts. the vehicle was not included in a recall or lifetime warranty for the parts. the manufacturer provided no solution other than having the dealer replace the part. the approximate failure mileage was 52,000.
Complaint filed: 2015-08-13
Components: STRUCTURE
the passenger side swing doors are very hard to open and shut and the drivers side swing doors are in the initial stage of this. the passenger swing door that is first to open (right) does not want to open and doesn't want to shut. i have to force it. the second door (left) is getting worse as well. this is causing the interior light pin in the door jam to not push in all the way, therefore; the lights will not shut off.
Complaint filed: 2016-09-18
Components: SERVICE BRAKES
vech lost brake pedal went down to floor and over heated brake fluid causing melt down of sensors and bearings .while on highway.
Complaint filed: 2014-07-01
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet corvette. the contact stated that the service ignition switch warning light illuminated. the vehicle was taken to an independent mechanic. the technician was unable to diagnose the problem. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 17,000 and the current mileage was 38,000. updated 8/28/14*cn the consumer stated a message appears on the dash :service column lock" each the vehicle is started. the dealer advised the consumer to not be concerned. updated 09/15/2014 *js
Complaint filed: 2015-10-16
Components: SERVICE BRAKES
the brake pedal went completely to the floor when our friend tried to stop the vehicle. a brake line running on top of the frame behind the radiator had completely rusted thru, allowing all of the brake fluid to pump out of the system. all of the steel brake lines are extremely rusty and probably near failure.
Complaint filed: 2017-11-02
Components: AIR BAGS,STRUCTURE
tl* the contact owned a 2000 volkswagen beetle. while driving approximately 40 mph, the driver fell asleep behind the wheel and crashed into a guardrail. the air bags did not deploy. the driver exited the vehicle and walked a few yards away from the vehicle when it suddenly exploded without warning. the driver sustained a minor injury that did not require medical attention. a police report was filed. the vehicle was totaled and was towed to a tow yard. the dealer was not contacted. the manufacturer was made aware of the failure and stated that nothing could be done. the contact was provided a case number. the failure mileage was approximately 170,000. the vin was not provided.
Complaint filed: 2014-06-13
Components: STRUCTURE
on above state date, i took my vehicle in for a routine oil change and tire rotation. my mechanic discovered that the subframe/engine cradle had rusted out and that i shouldn't drive it until it is repaired. stated "you could have died in this thing". after getting it repaired, i spoke to a customer service repair person at chrysler and they informed me that due to my chrysler pacifica being manufactured on september of 2003 and not between february and march of 2004, they could not help me. the rep went on to add that she hears from people regularly in the same predicament but unfortunately she couldn't help. i believe she said her name was belinda or melinda. *js
Complaint filed: 2018-10-02
Components: STRUCTURE
i have a 2002 4 runner and put almost $2,800.00 in it last year for a new rear end, new tires, because i felt it still had a tremendous amount of life left in it, only to find out that the frame has 2 holes in it from excessive rust. the dealership i took it to informed me that they were currently in the process of replacing frames for 2003 - 2009 models. when i asked about the 2002 models, they stated that toyota does not assume responsibility for the 4 runners. my question is "how do i find out if the 2002 frames were manufactured with the same materials that the 2003 models were made of?" i really wanted to hand this car down to my daughter. she needs a car and with the current situation of the frame, there is no way i can let her drive this in its current condition. please help!!!
Complaint filed: 2021-01-15
Components: STRUCTURE
tl* the contact owns a 2004 toyota tundra. the contact stated that after taking the vehicle for state inspection, he was informed that the undercarriage and subframe was corroded and that the vehicle was not safe to drive. the contact drove the vehicle to fowler toyota of tulsa (6868 east broken arrow, frontage road, tulsa, ok 74145) to be inspected. the mechanic confirmed the extreme rust condition and stated that the vehicle was not safe to drive. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 156,000.
Complaint filed: 2021-10-18
Components: STRUCTURE,UNKNOWN OR OTHER
the component that is failing is the frame. the vehicle is available for inspection upon request. the safety of myself and others is at risk due to the frame falling apart due to the lack of integrity. the lack of integrity and strength is from oxidation or major rust. the vehicle has not been inspection by a 3rd party. the rust is a common issue in this year/model from other owners and has appeared to be a manufacturing error.
Complaint filed: 2014-06-24
Components: STRUCTURE
tl* the contact owns a 2001 toyota 4runner. the contact stated that during an inspection she was notified that the right side of the frame completely corroded. the vehicle was taken to a dealer. the technician confirmed the failure and stated that the vehicle could not be repaired. the manufacturer was notified of the defect. the approximate failure mileage was 161,213.
Complaint filed: 2014-11-21
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
i had been having problems with acceleration on my 2003 pontiac vibe and i was leaving my place of business a few days after the problem started and my rpms dropped to 0 while driving approximately 35mph and then it seemed to of "caught" and i drove to where i needed to go, i took my car to the shop and once it turned off it wouldn't restart. they seemed to think it was the fuel pump and recommended i take it back to where i originally got the vehicle 6 months ago since it was covered under warranty, so i did and they agreed it was the fuel pump they changed the fuel pump and was still having the same problem with not starting they took it to a dealer and after it sat there for 3 weeks leaving me without a car , i was then told it was the main computer for the car and will cost me $1100 to fix. however i still don't have my car back since i don't have the money to fix it. however i just received a recall notice for my car and one of the 3 recalls is for the ecm. isn't that the same as the 'main computer' in the car and shouldn't the dealer fixed it at no charge and been made aware of this. so now i have been without a car for a month for what should of been fixed before i even bought the car. *tr
Complaint filed: 2018-03-05
Components: VISIBILITY/WIPER
tl* the contact owns a 1994 chevrolet s/t blazer. while driving approximately 70 mph in a heavy thunderstorm, the windshield wipers stopped working. the contact had to pull the vehicle over and had it towed to an independent mechanic. the vehicle was not taken to a dealer for diagnostic testing. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 178,000.
Complaint filed: 2017-03-07
Components: SERVICE BRAKES
tl* the contact owns a 2004 pontiac grand prix. while driving 5 mph, the brake pedal was depressed, but the brakes failed to respond. as a result, the contact struck the rear of another vehicle. the air bags failed to deploy. there were no injuries. a police report was not filed. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 157,600.
Complaint filed: 2017-03-03
Components: STRUCTURE
excessive rust corrosion on the vehicle frame. excessive rust corrosion to the point where there are actual holes in the main frame of the vehicle where the vehicles suspension attaches. the vehicle had been inspected for corrosion and under recall and had additional corrosion protection applied. i just noticed the holes in the frame on march 2, 2017 and wish to inquire if the vehicle falls under the extended frame warranty. judging by the extent of rust and damage to the vehicles frame, i feel confident stating that the damage happened several months to a year ago.
Complaint filed: 2017-11-28
Components: AIR BAGS
tl* the contact owns a 2004 toyota corolla. the contact stated that the air bag warning indicator illuminated constantly. the vehicle was taken to price leblanc toyota (132590 airline hwy, baton rouge, la) where it was diagnosed that the spiral cable was defective and needed to be replaced. the manufacturer was notified of the failure. the failure mileage was approximately 156,640.
Complaint filed: 2016-03-21
Components: AIR BAGS
"takata recall" none repair from over a year ago on 3/12/2015 i first took my vehicle, 2003 dodge ram 3500, to sunland park dodge dealership on 950 crocket st el paso, tx 799222 (915) 584-9393 for the safety recall p78 /nhtsa 14v-770, the passenger airbag inflator housing may rupture and was given a service cbdzp403aa. i was advised that part needs to be ordered and i would be called for the repair. throughout the year of 2015, i called the dealership and the part did not come in. on 3/08/2016 i took in my vehicle for the same recall, of the passenger airbag inflator may rupture, but it now had a different recall r26 /nhtsa 15v-312. this new recall number still indicated it was for the same problem of the passenger airbag inflator housing may rupture. i was advised by the service receptionist, catalina, that chrysler still has not made these parts. the service advisor, alex fernandez, confirmed only that they have not received the part. after bringing it to his attention that i first brought in the vehicle over 1 year ago for this recall of the passenger airbag inflator housing; he just shrugged his shoulders. my vehicle has been kept in excellent condition in both service and looks. i still plan on keeping this vehicle. this vehicle has been in the california coastal and texas coastal areas in exposure to high levels of humidity for several 6 to 8 months of the year.
Complaint filed: 2017-01-19
Components: STRUCTURE
the frame has rusted out and i have been trying for years to get toyota to cover this damage.
Complaint filed: 2014-12-16
Components: ELECTRICAL SYSTEM
2003 chevrolet impala. customer requesting reimbursement for ignition switch replacement. *mw
Complaint filed: 2014-07-11
Components: POWER TRAIN
2004 honda accord v6 ex (98k) 1st time i was making a right hand turn as i completed the turn tried to accelerate there was no power. engine revved but car did not go anywhere. crept along to pull over on the side of the road. waited a few minutes drove home about 10mph. luckily i was only 3 blocks from home. thought maybe it was bad gas or something. drove fine the next few days. 2nd time i saw my life flash before my eyes as i went to make a left hand turn. as i started my turn, again trans stalled only this time oncoming traffic was coming at me which included a monstrous semi-truck. as cars slammed on their brakes i crept through the intersection to the side of the road. car towed to my mechanic who has taken care of the car since i bought it brand new in 2004. mind you i had no security warnings or alerts come up on the dash. i have had no leaks, nothing on the ground where i park. my mechanic took for test ride had the same thing happen. unfortunately he does not repair trans. call honda after finding multiple complaints lawsuits on this trans only to be told my vin is not included on the recall there is nothing they can do. ridiculous that they only include certain vin 's when it's the same trans in all these cars. i really love my accord, extremely disappointed in the way honda is handling this. i have had no other problems with this car other than the power steering which there was a recall on. asked to speak to a supervisor at honda was told she would review the case get back to me by end of day monday. very unfortunate, we have been through 14 honda's in my immed family. the only other one that had a problem was my brother's 2003 honda accord v6 ex in california. his trans went at 60,000 but was covered under extended warranty. he's at 115k so far so good. honda, don't ruin your reputation like gm, admit fault take responsibility. *tr
Complaint filed: 2015-06-25
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 2500. the contact received a notification of nhtsa campaign number: 15v313000 (air bags); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. ma 10/15/2015 updated 10/27/2017*cn
Complaint filed: 2018-01-11
Components: AIR BAGS,VISIBILITY/WIPER
passenger airbag deployed caused me to veer off to the right for safety.passenger visor flew off hit my arm and flew out window. unable to see with airbag in my face i ended up half on and half off a culvert with cement pipe.car stopped and then my driver airbag shot fire and chemicals into my face.horrible still after a whole year noone cares noone helps no therapy follow up none only er when i can no longer tolerate the extreme pain.2 titanium rods n 38 screws hold it together. some screws are coming off and 3 bones are still shattered. some are even missing. please help
Complaint filed: 2017-02-06
Components: SERVICE BRAKES
lexus is selling vehicles with bad brake actuators. i took it to them twice and which they say they don't know why i'm here the noise and why my brake pedal was rattling when i look on the lexus forums i see several people complaining about the brake actuators are going out on their vehicles some vehicles only have $34,000 on them. the dangerous part is that you get no warning lights or anything if it goes out and you're on the expressway you can not stop the vehicle at all, one person even blogged about how there's went completely out on them luckily they were driving up in the driveway but the vehicle never stopped. lexus is charging people anywhere from 2 to $4,000 to fix these when they know that several of their vehicles are having these problems while still new. i just took it to lexus again last week and the servicemen said it sounds like the actuator is going out if it is then that's going to be $4,000. while driving the vehicle i hear a lot of clicking up under the hood and you can feel the vibration all the way through the brake pedal.
Complaint filed: 2016-08-31
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 cadillac cts. the contact stated that the key would not turn over to start the vehicle. the vehicle stalled several times without warning, including while driving over a railroad track. the contact received assistance from a passerby to push the vehicle over the railroad tracks. the vehicle was towed to the dealer where it was diagnosed that there was a wire that fractured. the wire, ignition switch release, and ecm harness were replaced. the vin was not included in nhtsa campaign number: 14v394000 (electrical system). the manufacturer provided no solution. the approximate failure mileage was 160,000. updated 10/18/16*lj *tr
Complaint filed: 2015-07-14
Components: AIR BAGS
tl* the contact owns a 2004 lincoln aviator. while driving approximately 60 mph, the air bags deployed inadvertently. there was no crash involved. the vehicle was taken to a dealer where they diagnosed that there was a crash detection. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 59,000.
Complaint filed: 2014-06-18
Components: POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
while on the interstate at 60mph, experienced temporarily loss of power, the ip displays and an abnormal 'jerking' in the transmission/drivetrain. the srs airbag and brake failure error messages appeared in the ip error display. the wipers momentarily came on. lights dimmed. power failure was only for a split-second (at 60mph) before returning to normal. after normal power was restored, error messages continued to be shown in the ip error display. the brake failure message instructed me to pull over and bring the vehicle to a safe stop. upon bringing the vehicle to a safe stop and turning off ignition, i heard excessive electrical clicking under the dash (like relays clicking). all ip displays were non-responsive (dark). i locked the car (alarm armed) and later returned with a tow-truck. upon return to the car, i was unable to unlock it or disarm the alarm. car was unresponsive. alarm was armed (unable to be disarmed) and the engine bypass feature of the alarm prevented me from starting the car. could only gain entry into the car from the driver's side door with physical key. car was placed in neutral and loaded onto a flatbed truck for tow back to volvo dealership. temperature at time of failure was 110f. *tr
Complaint filed: 2016-01-05
Components: STRUCTURE
hello, can you provide some direction regarding frame rust on my 2000 toyota tundra, ( vin [xxx]) ? i have contacted the dealer where i purchased the vehicle (friedrick's located in lebanon , pa). this dealer has since changed ownership and thus their store name. the new dealer refused to help me with my recall. i cannot get my truck inspected due to extreme frame rust. my inspection mechanic found this rust damage and cannot by pennsylvania regulations, pass this truck for inspection. he alerted me to the fact that there is a recall from toyota, to repair such rust damaged frames. however in speaking with the dealer (formally frederick's of lebanon, pa), they refused to help me in this matter. my truck has less than 150,000 miles on it, in good condition except for the rust. if possible, please provide info where to have this recall work completed. regards. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2019-12-06
Components: STEERING
i was making a right turn onto a city street when i heard a click/ crack, the instrument panel lit up, and the steering wheel locked. i was not able to stop the car in time and hit a parked car. the engine did not turn off when this happened. it wasn't a case of the power steering failing because i was not able to turn the wheel at all (i do know what that feels like). i put the car in park, turned off the engine, surveyed the damage, then turned the car back on and was able to reverse it and park the car behind the accident. the steering was fine. after i collected myself, i drove the car around the block (residential area) and saw the car drove fine, except for the fact that i was just in an accident. i ended up having the car towed because the serpentine belt was rubbing against something, causing smoke, and i didn't want the belt to break. i was slightly injured in the crash. because i was trying to turn the locked steering wheel, i injured my right elbow from the impact. my stomach muscles were also hurt, probably due to the flexing of my core as i was trying to yank the wheel back to the left to avoid the accident. as i stated earlier, these were very minor injuries. the airbags did not deploy. the main reason i'm reporting this is because i bought this car for my son to drive. and i cannot let him drive this car now, knowing that this can happen. thank god he wasn't driving and it happened at low speed.
Complaint filed: 2015-12-13
Components: SERVICE BRAKES
brake line blew without warning. approaching stop signal and was slowing down by braking and then suddenly the brake pedal went to the floor. i swerved into left turning lane to avoid the car in front of me and traveled halfway through the busy intersection before stopping. proceeded into lot of nearby convenience. brake fluid pooled under car. could hear air coming out of brake line when brake pedal depressed.
Complaint filed: 2015-12-09
Components: STRUCTURE
frame failure , signs of outriggers show cracks in wheel well.
Complaint filed: 2014-08-13
Components: STEERING,AIR BAGS
i had an accident and my air bags did not deploy, i was injured my face nose neck, also my key comes out of ignition while vehicle is on *tr
Complaint filed: 2014-04-21
Components: ELECTRICAL SYSTEM
when the brakes were applied to slow down the car water from a cup in the cupholder directly above the center console where the gear shifter is located spilled and seeped down into an electrical circuit board that was located beneath the cup holder. the car came to an abrupt stop and was inoperable. the circuit board short circuited. this was the second time this occurred where liquid was spilled and seeped into the circuit board. i suspect that the location of the circuit would be the same for several model years and is a design flaw in that it makes no sense to locate a circuit board in a place where liquid is likely to be spilled and can cause a short circuit that renders the vehicle inoperable. this is very dangerous as it left the car inoperable in the middle of a 3 lane highway. the driver and passengers were exposed to the possibility of the car being struck by another vehicle on the highway or struck by a vehicle trying to leave the vehicle and seek safety on the side of the highway. *tr
Complaint filed: 2014-11-03
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 ford explorer. the contact stated that the key fob failed to unlock or lock the doors. the vehicle stalled and failed to start. the contact mentioned that a chime sounded after the failures occurred. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 160,000.
Complaint filed: 2015-11-08
Components: ELECTRICAL SYSTEM,ENGINE
i experienced a sudden loss of engine power while travelling at highway speed. i am the original owner of a 2004 chevrolet silverado 2500 four wheel drive with the duramax diesel and allison transmission. on sunday, october 4, 2015, shortly after a fuel stop, i was traveling on interstate 24 near paducah, ky. at approximately 65 mph in the left lane with the cruise control set, i experienced a sudden loss of power accompanied by a loud engine rattling, and the check engine light came on. with some difficulty in heavy traffic, i was able to maneuver to the right shoulder of the road. i was able to drive the vehicle at about 25 mph on the shoulder. since i was just a few miles from the paducah exit, i limped there and into a hampton inn parking lot. aaa responded and towed the truck to royal oaks chevrolet in paducah. since it was a sunday, the service department was closed. the next morning, the dealership's service department pulled up codes po202 and p2149. the service manager reported that there was a service bulletin on this issue and that it would be several days before the repair parts would be available. i later learned that the service bulletin is 05-06-04-047c. the bulletin addresses "a severe reduction in engine power (limp home mode)" i was charged $1,076 for repairs for a known defect that chevrolet knew about.
Complaint filed: 2015-12-09
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 chevrolet cavalier. the contact stated that the instrument panel failed to function properly. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage and vin were not available.
Complaint filed: 2014-06-24
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
when driving down the highway at speed the engine stopped working along with auxiliary systems such as power brakes and steering. the tachometer slowed to 0 rpm and we were able to pull car off the side of road. upon stopping, the car restarted and no odb codes were identified. this occurs randomly through has a tendency on cold starts after vehicle has been sitting for while. since loss of all power it is a tremendous safety hazard. *tr
Complaint filed: 2015-04-17
Components: ELECTRICAL SYSTEM
the ignition lock cylinder (where the key inserts/turns on the steering column) locked up on me without warning, stranding me where i last parked the car. no amount of lubrication or quick fixes helped. from what i have read, this seems to be a very common issue with the ford focus in that year range. i'm getting quotes from locksmiths in the $250 range. luckily i wasn't stranded in a bad place! *tr
Complaint filed: 2014-07-03
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 saturn sl. the contact stated while driving approximately 45 mph, the vehicle stalled without warning and it was coasted to the emergency lane. the contact made several failed attempts to restart the vehicle. the vehicle was towed an independent mechanic for diagnostic testing. the ignition switch, ignition control module and cylinder were replaced. the manufacturer was not notified of the failure. the approximate failure mileage was 141,000.
Complaint filed: 2017-05-17
Components: STRUCTURE
shift controller assembly bracket (toyota p/n 33501-0c011) has a design defect in that the part is cast without threaded bolt holes, relying on the installation of the screws to cut threads, by the act of installing the part at the factory, the radial outward force that the screw exerts creates a circumferential tensile stress around the hole, and microfractures in the cast aluminum. over time, the microfractures cause failure of the part. when the part has finally broken, unknown to the owner, the vehicle may not fully engage into the park gear, such that the parking pawl does not engage, resulting in the vehicle potentially rolling which can cause property damage, injury, or death. my vehicle was parked, and began to roll as i was exiting the vehicle, and nearly pinned me under the vehicle. i barely escaped serious injury. i have since discovered toyota has developed a revised part (p/n 33501-0c012) apparently to address this dangerous design defect. since owners do not see the part to know its broken (its concealed in the steering column), they will be completely unaware of the danger. toyota should initiate a volutary recall or tsb to inspect the part, and replace it with the newer part if broken or showing evidence of fracture.
Complaint filed: 2014-05-02
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet express 1500. the contact stated that while driving 70 mph, the vehicle stalled without warning. an independent mechanic diagnosed that the ignition module failed, and made the necessary repairs. the manufacturer was notified and advised that there were no open recalls for the vehicle. the approximate failure mileage was 90,000.
Complaint filed: 2014-05-06
Components: UNKNOWN OR OTHER
muddy water in overflow tank
Complaint filed: 2021-02-24
Components: STRUCTURE
called toyota 2 years ago about rust on my trucks frame near the rear leaf spring mounting area. was blown off by toyota customer care. in december was driving and the frame rails literally snapped an bowed, the only thing that saved my life while driving 70mph, on the interstate 70 between hagerstown md and hancock md, home from work was the bed contacting the cab of the truck and miraculously holding holding it up and allowing me to get it safely off the road and call my mechanic. the sheet metal of the truck is rust free and in good condition. the frame is a total loss. the truck was at toyota in 2010 and 2011 for frame inspections. this is a known issue with these trucks and now im told that toyota wont do anything about it. if they would have fixed it or addressed my concerns in 2018 or even 2019 i wouldnt have nearly crashed my truck. the idea of a safety campaign is that they know there is an issue, their was a class action suit, they have frames available and they need to replace my frame on my truck and make it safe again. it is the only truck i have i used it to take care of my dogs and my the roads to my home are very steep and a 2wd or front wheel drive will not make it in snowy or rainy weather. toyota's case is 2102242008, phone number to call is 1800-331-4331.
Complaint filed: 2016-02-14
Components: ELECTRICAL SYSTEM
there is a recall on 1998 honda civics for the ignition. i am being told my car is not in the recall . my car should be part of the recall it is stalling in the middle of traffic due to the ignition losing it's connection . it has almost cost me my life a few times . the car has become unusable due to this problem. when i was driving on the hi way doing 67 miles a hour the car just stopped. luckily i was able to get it to the side before i was hit . it has done this now every time i try to drive . the mechanic told me what was wrong and told me to check about the recall . i was told my vin was not covered . it should be.
Complaint filed: 2018-10-22
Components: AIR BAGS
takata recall. after replacing airbag the srs light came on and stays on. google search shows that this means they are not working.
Complaint filed: 2017-05-16
Components: STRUCTURE
tl* the contact owns a 2000 toyota tundra. the contact stated that the support beams connected to the chassis, which held the bed, plates, spring seat, and rear back end plates were all severely rusted. when these areas were touched, they detached from the vehicle. the vehicle was previously included in and reapired per nhtsa campaign number: 09v444000 (structure). the contact took the vehicle to a certified mechanic who stated that the vehicle should have not rusted to that extent the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 130,000. updated 07/18/17*lj *cn
Complaint filed: 2018-03-02
Components: AIR BAGS
tl* the contact owns a 2004 ford ranger. the contact stated that the recall notice for nhtsa campaign number: 17v788000 (air bags) was received in december of 2017. after contacting the local dealer (astrog ford, 2028 7th street, parkerberg, wv) and the manufacturer, the contact was informed that parts were available. after taking the vehicle to the dealer on multiple occasions, the contact was informed that the parts were not available. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2015-03-17
Components: AIR BAGS
tl* the contact owns a 2004 toyota corolla. the contact received a notice for nhtsa campaign number: 15v043000 (air bags); however, the part needed to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time. the manufacturer was made aware of the issue. the vin was not available. the contact had not experienced a failure.
Complaint filed: 2016-09-13
Components: AIR BAGS
takata recall- i received a recall notice for the passenger side airbag, late 2015. received notice that part was available august 2016. i only used the vehicle for limited use while waiting for the replacement part. when i brought the truck in to have the airbag replaced, they told me they checked the part number on my airbag and it's good, it doesn't need to be replaced. so i lost the use of my vehicle for the last several months because a recall shouldn't have been issued or is it that chrysler didn't want to spend the 15 minutes to check the part number when the issue first arose?
Complaint filed: 2016-03-14
Components: ELECTRICAL SYSTEM
ignition shuts off while driving
Complaint filed: 2014-03-17
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 cadillac deville. the contact stated that while driving 70 mph, the vehicle stalled without warning. the contact removed the key from the ignition several times, re-inserted the key and was able to restart the vehicle. the vehicle was taken to the dealer numerous times for diagnosis, however the dealer was unable to generate a failure code. the failure was not corrected. the failure mileage was 25,000 and the current mileage was 86,000.
Complaint filed: 2015-04-06
Components: STRUCTURE
floor on drivers side is rusted and crumbling off-getting thinner-approx foot and half in length. passenger side is about foot long crack. i noticed this myself about a year ago. of all the oil changes i have had on the car no mechanic has ever mentioned the corrosion on my 2003 nissan altima. *tr
Complaint filed: 2015-03-19
Components: AIR BAGS
received recall notice dated january 2015 requiring air bag inflator replacement. called to make appointment for recall repair but parts are not available to dealer. was told it would take approximately 3 weeks for parts to come in but still not available to dealer. it is now 19 march 2015 and still no parts. am concerned about safety of air bag deployment. *tr
Complaint filed: 2015-04-27
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
i was driving on freeway and my vehicle stalled and shut down. i had no acceleration from gas pedal, so i had to signal over to the right shoulder of road and coast to a complete stop. tried starting the vehicle a few times, it would start but would not rev up, even when gas pedal was pressed. utah road incident management helped by putting one gallon of gasoline in tank since the tank was close to empty, but still would not start. also, tried using carburetor spray to start the vehicle but, still did not work. had to be towed to a service shop, where they performed tests to figure out what was wrong. after tests diagnosed that it was the fuel pump and filter. i looked up whether or not there was a recall on this model and year of vehicle. there was a recall for aftermarket fuel pumps, but i believe that recall has closed. i hope to have my vehicle fixed under the same recall. *tr
Complaint filed: 2014-09-19
Components: POWER TRAIN
the transmission seems to be falling out of gear. its an automatic and when i put it into drive sometimes it doesn't go although the rpm still goes up and gas is still being pushed so im pretty sure the car thinks its going when its not. when i was driving on a busy road my acura decided to fall out of shift as i was turning. so, everythings great and then all of a sudden my car wont go instead its just rolling even though i give it gas and the rpm goes up. *tr
Complaint filed: 2014-04-26
Components: SERVICE BRAKES
upon slowing down near my house the brake pedal almost traveled to the floor. i was able to pull into the driveway without hitting anything and i used my emergency brake to hold the truck in place while i placed the truck in park. i pumped the brake pedal and fluid was pouring out of one of the brake lines. the brake lines are severely rusted out as were the fuel lines i had replaced in the past. *tr
Complaint filed: 2015-03-11
Components: ELECTRICAL SYSTEM
2004 cadillac deville. consumer writes in regards to ignition switch recall repairs and requests reimbursement assistance. *smd the consumer stated the ignition switch was replaced prior to the recall announcement. *jb
Complaint filed: 2014-07-07
Components: SERVICE BRAKES
while driving, i depressed the brake and the pedal went all the way to the floor with minimal stopping power, i pulled over and saw a pool of brake fluid. after checking further notice the corroded brake line has ruptured. *js
Complaint filed: 2016-09-02
Components: SERVICE BRAKES
lost brakeing due to rusted brake lines. this almost caused a accident.truck has 44,000 miles and has been garaged for 14 years that i have owned.there has been very little winter driving.cost 826.00 dollars to replace all rusted brake lines.these lines where of faulty material.
Complaint filed: 2014-04-26
Components: ELECTRICAL SYSTEM
security passlock issues. initially it started with the car not starting unless i sat with the key turned to the on position for 10 minutes. this happened several times before it gradually got worse and then the car wouldn't start at all. *tr
Complaint filed: 2015-03-13
Components: AIR BAGS
tl* the contact owns a 2003 toyota corolla. the contact received notification of nhtsa campaign number: 15v043000 (air bags); however, the part needed to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. the vin was not available.
Complaint filed: 2014-07-07
Components: SERVICE BRAKES
i was backing out of a parking space when i found i had absolutely no brakes. repair mechanic said both front and rear brakes are rusted out. i had to be towed to a repair shop. *js
Complaint filed: 2017-08-28
Components: SERVICE BRAKES
sudden inadvertent braking, especially without illumination of the brake lights. after the sudden braking, the vsa light will be on. this is the exactly same problem as the recall acura has made to acura mdx 2005/2006 (the name of this recall is: vsa ecu malfunction. this problem happened both in highways and city streets for me.
Complaint filed: 2021-07-09
Components: SERVICE BRAKES
i live in utah, the incident occurred in san francisco with children in car. going down one of the steeper roads towards fisherman wharf. the abs alarm went off and i lost all breaking power. i immediately downshifted(automatic trans), used the emergency break almost killed some pedestrians. pulled over. i checked all fuses, breaks. etc. i did not have any money, so as nightfall came upon us, with abs glaring in our ears. i drove through the night back to utah when the traffic was the lowest and used the emergency break all the way home, it was a horrific experience. the repair on this was not cheep where i had the abs/brakes fixed so the breaks would work at our local dealer where i live, this was about 8-10 years ago, i am still pretty upset someone cold have been killed, why would the breaks fail if the abs fails. this could have killed my family and/or someone else. i would have to check with menlove bountiful toyota for an exact date of repair.
Complaint filed: 2014-01-17
Components: FUEL/PROPULSION SYSTEM
tl* the contact owns a 1997 jeep laredo. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and stated that the parts that were needed to repair the vehicle were unavailable. the dealer was unable to provide an expected date for when the part would become available. the manufacturer was made aware of the problem. the contact had not experienced a failure.
Complaint filed: 2020-06-07
Components: POWER TRAIN,AIR BAGS,STRUCTURE
the car was being driven by my house and the transmision started slipping as well as it catching and breaking one of the axles leaving the car to be stuck not being able to move period surely the most important thing this resulted in the car getting hit and the fuel tank exploding my aunt want not able to make it out of the car to get out of the way and again this car didn't allow the air bags to deploy the location is unkown
Complaint filed: 2015-06-15
Components: ELECTRICAL SYSTEM
affected parts section will not let me list parts or choose from drop down. tripometer quit working at 45,000 / on pch 1 from monterey to san deigo, ca at dusk, head ligths went out 2005. did not learn of recall til srs light came on in 2012 and switch wire was replaced. also learned of airbag issue at this time, serial ck'd, was told did not fall within recall maintenance light came on 3 dys later and has remained on / from the 1st year i owned it, batteries were replaced every 11 to 16 mos. from 2004 untill headlite issue solved. / at 51,882 mi condenser and compressor went out, at 63,985 ac out again this time comdenser out and compressor locked up leaving me stranded on a mtn road yards from a blind curve, ac out again at 84,948 for the 3rd time forcing me to drive in 90 to 102 temp from hampstead, nc for 14 hrs to lumberton, ms, leaving myself and my dog suffering from heat exhaustion / winter 2012, prior to last ac issues, problems with driver and passenger windows raising. had to use power button and have manual assistance on windows to get up. in spring, i accidentally put window down, however it raised without assistance. / i did not receive a recall on any issues with this honda until the end of mach 2015. the car was purchased in april 2004 and i noticed the first airbag recall being june 2004. / other issues: vent swiveral broke off, hood release lever broke off, mileage lite out, in cabin air lite stays on, glove box lite stays on./ this vechicle has almost got me killed on two occasions-1) when the lites went off on pch 1 at dusk, had it been dark and there was no pull over i could have ended up in the pacific ocean. 2) when the condenser went out and the compressor locked up on a mtn road in mt i was yards from a blind curve with no shoulder or way to move car for 2 1/2 hrs waiting for tow truck in hail storm. one on coming car was force off road.
Complaint filed: 2014-07-18
Components: FUEL SYSTEM, GASOLINE
tl* the contact owns a 2001 gmc 3500. the contact stated that while driving 10 mph, the engine stalled without warning. the contact was able to restart the vehicle. the vehicle was taken to the dealer, who diagnosed that the injection pump needed to be replaced. the vehicle was repaired however, the failure recurred two years later. the dealer stated that the injection pump needed to be replaced again. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 19,000.