vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2014-12-09
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
my 05 aveo,is included in the gm recall a140093/nhtsa recall 14v261(headlamp switch drl). i have been experiencing issues with all of my external lights (my gauge cluster and shifter lights have been out). i was replacing every external bulb every few weeks to keep the lights on. that is not working. i am down to one headlight (driver side) working ' as far as running lights go. i have no taillights (brakelights work). i commute approx. 40miles each direction for work-all freeway. i made an appt w/chevy,took the day off work so the car could be there all day.as i arrived to my appt the service writer told me there is not a remedy from gm yet so i will need to cover the cost. eventually we went into the building to complete my write up, at that point i was told they were backed up on recalls so they may not get to my vehicle despite the appt. i reiterated the issue,he said okay,told me he would be in contact with me. at 3:30 he called,told me they hadn't had a chance to look at my vehicle but would get to it tomorrow. i took another day off work left the car with them.next day,i called at 11am i'm told they have yet to touch my vehicle there are about 20 cars in front of me so they won't get to it today either.i could not leave the car another day, i told him i would pick it up. i immediately called gm explained the situation, their response was 'what do you want us to do about it'. i told them the car was unsafe and illegal to drive in this condition i needed it fixed. they told me they would contact another dealership and have them contact me. about 20mins later the dealership contacted me, gave me the same run around as the first dealership.this recall is 7months old, it took gm 10yrs to acknowledge it. this is unacceptable, i bought this car in good faith the basic functionality of the car would work and it does not and gm is not correcting the issue. *tr
Complaint filed: 2018-11-20
Components: STEERING,AIR BAGS,SERVICE BRAKES
tl* the contact owns a 1999 ford f-350. while the contact's father was driving 55 mph, he swerved to avoid striking another vehicle. when the brake pedal was depressed, the driver's side tires did not stop and the steering seized. as a result, the driver struck a tree and the vehicle rolled into a ditch. a police report was filed. the air bags did not deploy. the contact's father sustained blunt force trauma to the torso and was fatally injured upon impact. the vehicle was not diagnosed. the vehicle was towed to the contact's residence. the manufacturer was not notified of the failure. the failure mileage was approximately 130,000. the vin was not available.
Complaint filed: 2024-12-18
Components: SERVICE BRAKES, HYDRAULIC,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)
the contact owns a 2001 audi tt. the contact stated while driving approximately 40 mph and following a slight left curve in the road, the rear end of the vehicle was drifting to the left and to the right violently. the contact had difficulty regaining control of the vehicle. the contact stated no warning light was illuminated. the contact stated that before the loss of control there was an abnormal sound like metal striking the ground from the rear of the vehicle. the contact stated slowed the vehicle and was able to drive back to the residence. the contact stated that he observed that the rear driver's side tire was leaning into the wheel well at an angle. the contact had not taken the vehicle to a local dealer or independent mechanic. the vehicle was not diagnosed or repaired. additionally, the contact stated that prior to the failure, the check brake warning, electronic stability control, and the air bag warning lights were illuminated. the contact depressed the brake pedal, and the pedal was soft and spongy. the contact refilled the brake reservoir, and the brake warning light turned off; however, the brake warning light illuminated again. the contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed. the vehicle was not repaired. the manufacturer was informed of the failure. the contact researched online and related the rear suspension failure to nhtsa campaign number: 01v325000 (suspension). the failure mileage was approximately 144,000.
Complaint filed: 2017-03-01
Components: FUEL/PROPULSION SYSTEM
tl* the contact serviced a 2004 volvo xc90. while parked, the vehicle emitted a strong fuel odor and there was fuel visible above the fuel pump. the vehicle was taken to a repair shop where it was diagnosed that the fuel pump housing and flange were damaged and needed to be replaced. the vehicle was not repaired. the maufacturer was made aware of the issue. the manufacturer stated that the vin was not included in nhtsa campaign number: 09v483000 (fuel system, gasoline). the approximate failure mileage was 170,000.
Complaint filed: 2014-09-09
Components: STEERING,SERVICE BRAKES
bought the car from a fellow friend he advised me that the car has had a issue with the steering where the steering wheel has play to it and its very dangerous when i drive over 50mph im scared i may crash cause the car moves left to right, and the abs brakes have a problem the brake jump when i hit them idk what to do im low on funds and i want to know if this is a defect these cars are known for steering and brakes defects. *tr
Complaint filed: 2015-11-05
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1998 chevrolet cavalier. while driving approximately 40 mph, the vehicle stalled without warning. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 189,467.
Complaint filed: 2014-10-21
Components: SERVICE BRAKES, HYDRAULIC
when merging into highway traffic, off ramp, there was total brake failure. other cars were approaching and i could not bring the truck to a stop. so i drove onto the shoulder off the road to avoid an accident. the problem was instantaneous with no prior warning. this is the second time this has occurred. the problem was due to corrosive brake lines.updated 10/22/14 *bf
Complaint filed: 2014-12-22
Components: AIR BAGS
tl* the contact owns a 2005 acura mdx. the contact stated that the vehicle was included in nhtsa campaign number: 14v70000 (air bags). the dealer stated that the part needed to perform the recall remedy was not available and there was no estimated timeframe for the recall part to become available. the manufacturer was not notified of the delay. the vin was not available. the contact had not experienced a failure.
Complaint filed: 2016-03-15
Components: STEERING
tl* the contact owns a 1997 ford expedition. while driving at various speeds, the vehicle failed to remain in position. the contact had to steer the vehicle in excess to keep the vehicle in position. the vehicle was taken to an independent mechanic who diagnosed that the steering shaft needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the contact was aware of nhtsa campaign number: 03v196000 (steering), but the vin was not included. the failure mileage was 170,000.
Complaint filed: 2016-03-17
Components: AIR BAGS
tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags) however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts unavailable.
Complaint filed: 2014-08-27
Components: SERVICE BRAKES
i believe the original brake lines on the 2004 chevrolet silverado 1500 have inherent design/material flaws and are unsafe to the driving and pedestrian public. i had 2 separate instances of catastrophic loss of all braking effort on the same truck within one year of each other. on 10/6/2013 was driving said vehicle, mileage 80229, on a rural road when approaching a point of interest. depressed brake pedal once to reduce speed to 40mph and then a 2nd time to reduce speed further. however brake pedal lost all resistance and went to the floor. pumped brakes 4 times and no braking effort was available. pulled parking brake which was rusted out and only provided minimal braking effort. was able to downshift and reduce speed to eventually pull off road after approx 1/2 mile. serviced by gm dealer, repair was "replace rusted out rear brake line and bleed" at a cost of $850. tech inspected all other brake lines and tech found no other brake lines that had excessive rust. new brake line is an uncoated metal. on 8/19/2014 driving said vehicle, mileage 86242, about to turn onto expressway entrance ramp when traffic slowed. depressed brake petal and pedal went to the floor; was traveling approx 15mph when brakes were lost. fortunately i was able to pilot vehicle away from ramp and onto shoulder. pumped brakes over 10 times; no braking effort was applied to slow the vehicle. parking brake again provided no braking effort. was able to coast slightly uphill on shoulder to bring vehicle to a halt after approx 250 feet. serviced by same gm dealer, repair was "replaced the front brake lines, to both front wheels and the four lines from the master to the bpmv. fill and bleed the hydraulic system. remove rusted brake bleeders and replaced" at cost of $1180. new brake lines installed are coated with a black plastic or fiber. *tr
Complaint filed: 2014-08-24
Components: SERVICE BRAKES
driving approx 50 mph on 4 lane highway. when slowing for red light ahead, noticed brake pedal going closer to floor than normal. vehicle was not slowing as normal, and brake pedal was staying close to the floor. got stopped and pulled to side of road. check of master cylinder revealed brake fluid level to be approx. half full. upon checking under vehicle, i saw brake fluid pouring out from the gas tank shield. *tr
Complaint filed: 2015-09-15
Components: AIR BAGS
tl* the contact owns a 2004 toyota avalon. the contact received a recall notification for nhtsa campaign number: 15v0430004 (air bags) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.
Complaint filed: 2016-09-23
Components: STRUCTURE
tl* the contact owns a 2002 buick lesabre. the contact stated that the dashboard separated from the steering wheel, which caused the panel to raise and obscure the driver's visibility. the cause of the failure was not diagnosed. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 72,000. updated 11/29/16*lj *tr
Complaint filed: 2015-11-26
Components: SERVICE BRAKES
brake lines are rusting causing brake failure due to pressure/fluid loss
Complaint filed: 2015-01-26
Components: STRUCTURE
when inside, all doors of the vehicle would not open with either the handles, the internal lock/unlock button, or the unlocking mechanism on the key fob. stopping and starting the vehicle and moving it a few yards stopped the problem. this happened a second time and the bmw dealer diagnosed it as a faulty control module. they did not consider this a safety hazard despite the fact that it would prevent exiting the car in case of emergency. *tr
Complaint filed: 2020-03-02
Components: AIR BAGS
tl* the contact owns a 2000 honda accord coupe. the contact received notification of nhtsa campaign number: 20v026000 (air bags) however, the parts to do the recall repair was not yet available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. gary yeomans honda located at (752 n. tomoka farms rd, daytona beach, fl 32124) was contacted and confirmed the parts were not available. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2017-02-13
Components: STRUCTURE
rust recall toyota car dealership unwilling to "goodwill" fix frame due to not applying rust chemicals on to the frame
Complaint filed: 2014-04-01
Components: STRUCTURE
the frame is rusted out and falling off in chunks. i didn't get an inspection done in jan 2013 because i was told the year before that the rust is getting bad. other than the frame, the vehicle is in outstanding condition. it isn't a safe vehicle. do i have any recourse? *tr
Complaint filed: 2016-12-22
Components: SERVICE BRAKES
rear brake line busted on 2004 chevy silverado while driving in a parking lot. really dangerous! had to hit the curb to stop! there should be a recall on these steel brake lines! in the shop now to replace all the brake lines that are faulty! a cost that should be paid by gm not the consumer of a faulty product! *tr
Complaint filed: 2016-04-07
Components: STRUCTURE
tl* takata recall. the contact owns a 2004 ford ranger. upon taking the vehicle to an independent mechanic for routine maintenance, the mechanic diagnosed that the bar that held the fuel tank in line had extensive rust and corrosion. the failure could cause the bar to fracture. the vehicle was not diagnosed nor repaired. the dealer and manufacturer were notified of the failure. the approximate failure mileage was 30,000. vin tool confirms parts not available.
Complaint filed: 2017-07-17
Components: WHEELS
on 4/21/14, i purchased 2 crosswind tires. the seller gave me, in writing, tread wear warranty of 50,000 miles. however, i have only driven approx. 19,000 miles and 90% of treads are gone. i have contacted the seller, he told me to contact the manufacturer. the manufacturer refused to honor their warranty. i even contacted my credit card co. to help, but they refused it too. it is dangerous to drive on these tires. i paid $129.00 plus $40.00 for installation. please help me get my money back.
Complaint filed: 2014-09-29
Components: SERVICE BRAKES
loss of braking power and stopping ability. a certified mechanic told me that this year vehicle had the incorrect braking system installed at manufacture. it is a 5780 pound vehicle (3/4 ton) with 1/2 ton braking system factory installed. on way home from ny state to florida i had less and less stopping power. brake fluid up to full level. excessive heat from front wheels. i drove at slower speeds in order to keep a safe distance in front of me in case i needed to stop quickly, which i felt the vehicle could not stop in time to avoid an accident. i have contacted gm to report and ask what can be done. in the interim i have had new rotors and brake pads installed as a stop gap measure. i have been told it is not a permanent fix as the weight of the vehicle requires the 3/4 ton braking system rather than the 1/2 ton system that is on the vehicle. there will be excessive pad and rotor wear as a consequence. *tr
Complaint filed: 2016-09-01
Components: SERVICE BRAKES
tl* the contact owns a 2004 mercedes-benz e320. the contact stated that the brake pedal was depressed and traveled close to the floorboard. the contact stated that the brake pedal required excessive force to stop the vehicle. in addition, the ?brake longer distance visit workshop? warning message appeared in red on the instrument panel. the contact was concerned that the failure could result in a fatal crash. the failure occurred every time the brake pedal was depressed. the vehicle was taken to a dealer where it was diagnosed that the sbc hydraulic unit needed to be replaced. the vehicle was not repaired. the dealer offered to cover ten percent of the cost, but the offer was declined. the contact referenced nhtsa campaign numbers: 05v133000 (service brakes, hydraulic) and 04v296000 (service brakes, hydraulic). the contact stated that a recall remedy could not be performed unless the vehicle received a service not related to a recall, which was why the manufacturer's recall remedy for the fuel tank was not performed. the contact felt that the failure occurred due to high mileage. the manufacturer stated that there was an extended warranty related to the failure that expired. the failure mileage was 197,000. the vin was not available.
Complaint filed: 2017-03-23
Components: SERVICE BRAKES
when coming to a full stop in light to moderate 35 to 40 mile an hour traffic zones , usually when making a right hand turn, the brake pedal would over travel almost to the floor, their would be a loud scrubbing sound. this happened a few years ago, and i took my van to three separate gm authorized dealers/ repair shops on three separate occasions and they told me that their was nothing wrong with my brakes. this was vary frustrating. so i took it to a local shop and they discovered that the right rear parking brake was activated and would not release. they fixed the problem by disconnecting the parking brake control cable to the right rear brake drum. the problem was fixed except now i had no parking brakes! since that time i had become disabled and the van sat on my property for a couple of years. until it was time to take it for a state required emissions test. i took the van to a local mechanic that was also certified by the state to make the van pass the test. he told me that i had a brake cable disconnected, i told him why. he told me he could fixed the problem, and he did every thing worked gust fine, and here i am a year later facing the same problem. there has to be a problem with either the cable rusting and when someone applies the parking brake the right rear drum will not release, or somethings wrong with the drum brakes. the last time the van was used by my daughter, she has been trained to operate big box ambulances, she is an emt, so i don't think she would drive improperly, and i would also take her work about the malfunctioning brakes. all i can say is here i go again. by the way this vehicle has very low mileage, looks and functions like a new van except for this brake problem that keeps reoccurring. make me afraid to let any one use it, even if they been trained to handle larger vehicles.
Complaint filed: 2014-09-03
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 cadillac deville. the contact stated the vehicle failed to start. the vehicle was towed to the dealer. the technician made the contact aware that the vehicle was included in nhtsa campaign number: 14v3555000 (electrical system). however, the part do the repair was unavailable. the manufacturer was notified of the failure. the failure mileage was unavailable.
Complaint filed: 2019-03-20
Components: SEAT BELTS
gm ordered the incorrect seat belts which would satisfy the recall. they've ignored my phone calls and emails. according to my findings gm must either satisfy the recall or provide me with a suitable vehicle which is safe to drive.
Complaint filed: 2015-07-21
Components: STRUCTURE
i start driving very slow out of parking space when the car accelerate by itself, reaching high speed within seconds, the brakes did not work at all,foot pedal or emergency brake. it seems that the accelerator pedal was stuck. my foot was not in the accelerator but car continue increasing speed. i have no choice to collide against another parked car and hitting a wall where finally the car stop. even when the car got to stop against the wall, the engine continue running accelerated until i finally shut off the engine.
Complaint filed: 2016-04-26
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 1500. the contact received a recall notification for nhtsa campaign number: 15v312000 (air bags) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2014-07-02
Components: ELECTRICAL SYSTEM
ignition not working properly. while driving security light comes on. multiple times a week car won't start. battery's perfect. *tr
Complaint filed: 2015-04-10
Components: AIR BAGS
tl* the contact owns a 2003 honda pilot. the contact stated that the recall notices for nhtsa campaign numbers: 14v351000 (air bags) and 14v349000 (air bags) were received in january of 2015. after contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. the manufacturer was not notified. the contact had not experienced a failure.
Complaint filed: 2018-03-18
Components: FUEL/PROPULSION SYSTEM
my forester has begun to smell like gas when it is turned on while it is cold outside. a fuel line is leaking on the right side fuel rail. the fuel is leaking right next to the exhaust manifold and the turbo (see, really hot parts, see also, dangerous). this is a well known issue with the car and is a serious safety hazard. i do not believe it is right to require owners to pay hundreds to thousands of dollars to keep their cars from bursting in to flames. please see all the other complaints on this same issue and do something to protect and reimburse the owners of the vehicles for this safety issue. thank you.
Complaint filed: 2015-06-03
Components: AIR BAGS
driving south on macintosh rd. tried to avoid hitting a car that made an illegal u-turn in front of me. i ran into the wall hard enough to knock the wall (cement) down. the air bag did not deploy. i received a concussion, and am still having problems with side effects a year later. accident happened may 12, 2014.
Complaint filed: 2015-07-13
Components: STRUCTURE
tl* the contact owns a 2003 ford explorer sport. while driving at an unknown speed, the body mount emitted an abnormal noise and was deteriorating. the failure occurred without warning. the vehicle was not taken to an independent mechanic or dealer. the manufacturer was not notified of the failure. the failure mileage was 150,000.
Complaint filed: 2014-11-09
Components: SERVICE BRAKES
i was driving about 50mph and tried to stop vehicle and it barely stopped and the brakes made a scrubbing sound. i turned the truck off and the brake light went off. this has happened several times sometimes when i first start the vehicle up. *tr
Complaint filed: 2014-04-10
Components: EXTERIOR LIGHTING
i was getting ready to leave my office at dark, started my car and headlights did not come on, everything else was working. it is now april 10, 2014. about 2 months ago my lights have been working intermittently, i will be driving down highway and they will go out. i pull the turn lever to bright lights and they work, let it go and they go out. sometimes they will come back on, sometimes not. it's getting worse and worse. *tr
Complaint filed: 2021-08-13
Components: EXTERIOR LIGHTING
the front headlight wiring harness is flaking off and could cause a short and lose your lights at night and cause a accident. there has been no recall and it's happening to all of the bmw cars that had this environmentally friendly insulation. it is a hazard because you can lose both headlights without notice and have a accident. it has been going on for years according to several mechanics i've spoken too. it also is a huge expense to replace.
Complaint filed: 2014-06-05
Components: EXTERIOR LIGHTING
tl* the contact owns a 2005 chevrolet aveo. the contact stated that the day time running lights were not working. additionally, the contact had to use the high beams at night. the contact was made aware of a recall notification under nhtsa campaign id number 14v261000 (lighting) however, the vin was not included. the vehicle was not repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 20,000.updated 08/11/14 *bf the consumer stated the vehicle was included in the recall. the part was not yet available for repairs. updated 08/20/2014 *js
Complaint filed: 2017-08-07
Components: SERVICE BRAKES
tl* the contact owns a 2001 dodge ram 1500. while driving 50 mph, the brake pedal was depressed, but failed to respond. the vehicle was taken to an independent mechanic. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 200,000.
Complaint filed: 2019-01-08
Components: STRUCTURE
clear coat coming off truck been garage kept since new. estimate on repaint $4500.00
Complaint filed: 2016-04-18
Components: STRUCTURE
tl* the contact owns a 2004 honda pilot. an independent mechanic stated that the frame was rusted and the axle fell through. the vehicle was repaired and the manufacturer was notified. the approximate failure mileage was 213,000.
Complaint filed: 2015-01-08
Components: SERVICE BRAKES
during low speed the abs kicks in on no slip conditions causing it to take longer to stop the vehicle. this started occurring in june 2014. i see a recall on 2002 yukon xl vehicles for this problem but it does not show up on the vin report. *tr
Complaint filed: 2015-03-12
Components: ELECTRICAL SYSTEM
had been driving the vehicle all day with no problems. later in the day, the abs and brake light came on. it turned off after about an hour. a couple of hours after that, i turned off the vehicle and went into the store. i came out about 20 minutes later, and the theft light was blinking. the vehicle would not start. i googled different ways to try to fix the issue, and tried 3 of them. we unhooked the battery, pulled some fuses, and tried different keys. none worked. as of now, the vehicle is sitting in the store parking lot and i am not sure what to do. we just bought it a couple of weeks ago. *tr
Complaint filed: 2015-01-15
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 chevrolet impala. the contact received a recall notice for nhtsa campaign number: 14v10000 (electrical system). the vehicle was taken to the dealer who replaced the ignition switch as part of the recall remedy. while driving approximately 40 mph, the battery sensor light illuminated and the vehicle suddenly stalled. the vehicle was restarted and immediately taken to an independent mechanic, who diagnosed that the replacement ignition switch was faulty. the vehicle was not repaired and the manufacturer was not notified. the failure mileage was 63,000.
Complaint filed: 2017-03-22
Components: EXTERIOR LIGHTING
the turn signal in the left rear tail lamp assembly which is a sealed led based system is not working. i reached out to cadillac dealers and the part has been discontinued. this renders the vehicle unsafe as it cannot be legally driven and neither can it be repaired or resold as there is not a substitute part. gm used a supplier called guide corporation, which has went out of business. i believe gm should recover their tools and move them to another supplier in order to resume manufacturing of this key safety component.
Complaint filed: 2014-05-19
Components: ENGINE
tl* the contact owns a 1997 ford expedition. the contact stated that the engine caught on fire while parked in a driveway. only the frame remained after the engine fire was extinguished by the fire department. the manufacturer was notified of the incident. the failure mileage was 190,000. the vin was not available.
Complaint filed: 2020-07-21
Components: ELECTRICAL SYSTEM
it has been more than 8 years all power related to opening/closing the passenger door including the handle does not work, not able to open the glove compartment, not able to open the gas door, not able to open the trunk without having to use the key. convertible top is not working. worst of all i'm not able to have a passenger in the car for safety purposes. dealers have not been helpful. car is like new with less than 80,000 miles.
Complaint filed: 2014-05-21
Components: POWER TRAIN,AIR BAGS,SEAT BELTS,STRUCTURE
federal authorities are investigating whether general motors hid an ignition switch defect when it filed for bankruptcy in 2009,the justice department's investigation of the automaker includes a probe of whether gm committed bankruptcy fraud by not disclosing the ignition problem, a person briefed on the inquiry, authorities are also investigating whether gm understated the defect to federal safety regulators,under the tread act or the fed recall act,the manufacturer is to replace the faulty car,when will my car be replaced what about the frame cradle bolt recall, i had a roll over accident in a buick and gm did nothing , never replaced ,repaired , or reimbursed me . my air bag never deployed , my seat belt was also defected , yet during this recall gm gave congress over $300 million in election funds to look the other way? $35 million fine is a joke if someone gave you $50 billion,the $35 million should be 10 x that amount or at least pay for my car , pay for my medical bills ($100,000 and climbing) look at ford , they are recalling cars today for steering issues yet gm comes up with a key fraud to hide the frame cradle bolt issue see pictures,my airbag never went off and my seat belt was also faulty gm customer care [xxx], i am sorry to hear that you experienced this with your buick. i am happy to hear that you are okay! i believe i have located your previous case within our system. if there is anything i can look into for you, please private message me your vin or case number to our gm customer care page. [xxx] gm customer care if gm is looking into 10+ year old recalls it can look into mine,its not about key recall ,this is about any gm recall,my case is on the nhtsa web site https://www.facebook.com/[xxx]/posts/10202966721162013 information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2016-01-12
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 mitsubishi endeavor. the contact stated that the vehicle made a clicking noise and failed to start. the vehicle was taken to a dealer to be repaired but the issue recurred. the details of the repairs were unavailable. the manufacturer was not made aware of the failure. the failure mileage was 200,000. the vin was not available.
Complaint filed: 2016-07-14
Components: ELECTRICAL SYSTEM
when driving vehicle kept falling dead on highway and city streets
Complaint filed: 2014-11-14
Components: AIR BAGS,STRUCTURE
vehicle proceeding north on city street. collided with side of vehicle 2 west bound at intersection. driver's side airbag failed to deploy. passenger side deployed. *tr
Complaint filed: 2014-08-23
Components: SERVICE BRAKES
rear brake line blew out. pedal went to the floor. very hard to stop vehicle which almost resulted in a accident. thought there should be some type of safety mechanism to prevent the failure of the entire brake system. no stopping power from front brakes and there was no damage to them. i was very fortunate to not be involved in a wreck. *tr
Complaint filed: 2014-06-21
Components: SERVICE BRAKES
driving down highway road when several deer ran in front of vehicle. slammed on brakes and the pedal, after a few seconds, went to the floor. noticed big puddle of fluid the next day under cab of truck. started truck and had no brakes at all. had the truck inspected by local repair shop and was informed that all of the brake lines were rusty beyond the point of repair. had to have a whole new brake line kit installed. *tr
Complaint filed: 2017-04-11
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 buick rendezvous. the contact stated that the vehicle experienced a complete loss of power while traveling various speeds. the contact stated that the vehicle intermittently restarted after a manual restart attempt was made. the failure occurred without warning. the vehicle was taken to the dealer, but it could not be replicated. the contact referenced nhtsa campaign number: 14v171000 (air bags, electrical system) as a possible solution; however, the vin was not included. the manufacturer was notified of the failure. the failure mileage was approximately 24,000.
Complaint filed: 2014-04-07
Components: SERVICE BRAKES
came to a traffic light pulling a travel trailer - pedal went to floor - no brakes at all. the trailer electric brakes was the only way to slow the down. lines are rusted out. *tr
Complaint filed: 2018-02-05
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1995 mercedes-benz sl320. on several occasions, the vehicle would not start. the vehicle was taken to an independent mechanic who diagnosed that the wiring harness to the computer cluster was damaged and needed to be replaced. the vehicle was not repaired. an unknown dealer was notified of the failure, but the manufacturer was not. the failure mileage was 130,000. *tt
Complaint filed: 2014-07-15
Components: SERVICE BRAKES
while parking the brake pedal went completely to the floor and sprayed break line fluid all on the manifold. there were zero brakes and discovered the brake lines were corroded. the vehicle had to be towed to a shop for repair to the leak. this did not fix the problem because all of the lines are corroded. i would not consider our state a "salt state" being that we live in the south. due to these cheap break lines we will have to have them all replaced. we are very, very dissatisfied and will probably never buy a gmc product if this problem is not resolved by gm. *tr
Complaint filed: 2014-07-10
Components: ELECTRICAL SYSTEM
2000 pontiac grand prix. consumer writes in regards to ignition key problems. *smd the consumer stated every time she started the vehicle, it would shut off, and the key would get stuck in the ignition. *jb
Complaint filed: 2023-02-14
Components: EXTERIOR LIGHTING
rt rear brake light failed to illuminate while the brake pedal was applied. the vehicle was taken to an authorized dealer for diagnosis. the vehicle had not been repaired. there was a recall associated with nhtsa campaign id number 11v438000 (exterior lighting); however, the vin was not included. the failure mileage was 43,120. vehicle is available for inspection upon request.
Complaint filed: 2015-06-10
Components: SERVICE BRAKES
i was leaving my parking spot where the vehicle had been parked for approximately 45 minutes when the brake pedal went to the floor and my brakes were not working properly. i discovered that brake fluid was leaking out of the brake line in the front drivers side wheel well. the rubber hose had deteriorated and had to be replaced. yesterday i was driving when my brake pedal went to the floor again. when i parked the car i found that brake fluid is leaking from the brake line in the front passengers side wheel well. the vehicle now had approximately 137000 miles. it appears that the rubber brake line hose had deteriorated on that side as well. this is a major safety issue as both times i was driving my kids and had to worry about injuring them and potentially anyone else on the road at the times this occurred.
Complaint filed: 2014-11-19
Components: STRUCTURE
the toyota tacoma trucks had a customer service advisory for the frame rusting on the vehicle. the csa advised the current owner that the frame could rust and needed to be inspected. if the vehicle was inspected toyota would either spray the frame or replace it if rusted. i purchased this vehicle from an authorized toyota dealer i was assured the frame had been checked and taken care of. a week later i had to install a blown out muffler and come to find out the frame was not looked at and the fix was not completed. being the new owner of the truck i was told that the csa had expired december 2011 and there is nothing that can be done. i was hoping toyota would have a program in place for people that purchase a vehicle like i did that did not have the frame fixed. they do not. therefore i now own a truck that is unsafe to drive. toyota needs to make this a recall instead of a csa. *tr
Complaint filed: 2014-10-26
Components: SERVICE BRAKES
driving van hit small bump in road abs system comes on .now l brake get hot due to abs control module coming on . *tr
Complaint filed: 2016-04-07
Components: ENGINE
the 3 spark plug has blown free of the cylinder head. this is the 2nd plug that has blown free in 1 1/2 years for this truck. the last was either the 7 or 8 plug. both happened on deceleration while at highway speed.
Complaint filed: 2021-12-18
Components: POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE
during recent heavy rains, all of a sudden the car's transmission that had been working fine, after having been parked briefly pointing slightly down hill, no longer functioned properly, and had apparently gone into "limp mode". after talking with mechanics and doing research, we checked the carpet areas and determined and documented the car's interior was very wet, both in front and in the rear areas, with evident moisture and corrosion under the battery and cabin air filter areas and rear wheel well area. the transmission no longer shifts properly and the car is not able to be safely driven. apparently there is a well known design flaw in the audi c5 a6 vehicles where multiple drains frequently fail. apparently there are 2 very hard to access drains under the battery, under the battery tray, and also the cabin air filter seal to the sidewall is prone to failure. i'm told that there is a "soft" ntsb audi recall on this. please advise.
Complaint filed: 2023-03-07
Components: STEERING
my 16 yr old was driving to school when the power steering stopped working. the vehicle was around 151,850 miles. the vehicle steering light came on, the vehicle was still drivable but was very difficult to turn. i’ve taken it to a gm verified dealership to get repaired. the recall that was on the vehicle shows completed 05/2014. the vehicle has never been repaired and i have pictures of the original parts that were replaced in case you need to verify part numbers and prove it has never been repaired. i would really like to be reimbursed as this was a recall that my vehicle was never repaired for.
Complaint filed: 2016-01-04
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 pontiac grand am. the contact stated that while parked, the vehicle was not able to start and the security warning light illuminated. the failure recurred constantly. the vehicle was taken to an independent mechanic where it was diagnosed that the security system failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 72,000.
Complaint filed: 2020-06-24
Components: STRUCTURE
drivers side rear door will not latch just flies open. *tr
Complaint filed: 2014-06-09
Components: STRUCTURE
car has completely rusted out below the gas cap as what has become a common problem with this vehicle. i have been quoted in excess of $4000 to fix this given the severity of the damage and labor required to fix this. it appears a common problem on this year since i have personally seen 11 exact same vehicles years with the same rust problem. this coupled with the same rust issue arising on the hatchback which was said due to a faulty drain hole being taped over by dealer/manufacturer which nothing could be done. the overall vehicle body is a perfect shape outside the rust problems below the gas cap and the rust throughout the hatchback. given the commonality of this problem it appears to have been a manufacturing defect. *tr
Complaint filed: 2015-04-30
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 honda odyssey. the contact stated that the ignition key failed to turn in order to start the vehicle. the failure recurred numerous times. the vehicle was taken to a dealer where it was diagnosed that the cylinder switch needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 200,000.
Complaint filed: 2020-05-08
Components: AIR BAGS
tl* the contact owns a 2000 honda cr-v. the contact received notification of nhtsa campaign number: 20v026000 (air bags) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. kendall honda parts (846 good pasture island rd, eugene, or 97401) was contacted and confirmed the part was not available. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2014-04-17
Components: STRUCTURE
was looking at my vehicle when i noticed the crack from the top to bottom of lift gate, next to mercury emblem. no accident or collision, it was sitting in my driveway. after reading online there are numerous reports of the same exact occurrence on the lift gates of fords, mercury and lincolns. please issue a recall in fairness so that we may all have our vehicles repaired!
Complaint filed: 2018-06-26
Components: STRUCTURE
cpsc: purchased a set of the above pistons to replace pistons on a 2001 jeep cherokee sport. the first set failed on the second opening causing minor vehicle damage to the lift gate. the locking clip did not have sufficient strength to hold onto the provided bracket. *dt *js
Complaint filed: 2015-07-23
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v313000(air bag); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2016-06-01
Components: AIR BAGS
tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 ( air bags), however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. the vin was not available.
Complaint filed: 2014-08-13
Components: STEERING,SERVICE BRAKES
power string pump failed. rear brakes locked. *tr
Complaint filed: 2014-12-10
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 chevrolet malibu. the contact stated that the vehicle failed to start or would stall shortly after being started. the contact vehicle would only restart after several attempts. the vehicle was driven to an independent mechanic where the technician was unable to diagnose the failure. the manufacturer was not notified of the issue. the vehicle was taken to the dealer, who advised the contact to remove the extra weight from the key holder in order to prevent the failure. the vehicle was repaired. the approximate failure mileage was 96,000. updated 1/28/15*cn updated 9/8/2017*cn
Complaint filed: 2017-11-06
Components: STRUCTURE
the vehicle has excessive frame rust, covering 100% of lower frame, bumper to bumper. it has at least 2 holes, and is weak in several areas of frame. it failed inspection due to this. only 133k miles on vehicle. well maintained. finally, tailgate door is significantly rusted above window, but at least this isn't a safety problem.
Complaint filed: 2014-11-22
Components: ELECTRICAL SYSTEM
turned on vehicle and a/c blower, and cruise control not working. *tr
Complaint filed: 2014-03-12
Components: ELECTRICAL SYSTEM
2003 trailblazer ltz. i've been having problems with the gauges on the dashboard. oil gauge went out about a year ago, then the fuel gauge went out about 6 months ago, and now the rpm just went out a few weeks ago. are there a recall to fix the electrical problem on the dashboard? i was able to look at the odometer and see how many miles i have left until i need to fill up. *tr
Complaint filed: 2016-07-21
Components: SERVICE BRAKES
i was driving on the highway and had to stop, the brake pedal goes to the floor with hardly any brakes.i had to go on the right side of the road to avoid major crash . was very shocked and heart was racing . i never had that happen before in all the years i have been driving. i managed to make it home by using lower gears and emergency brake to stop. when i finally got home i looked to see what the heck was going on and saw that my brake lines had corroded thru and the fluid was coming out. i went on line to see if there was any others with this problem and saw there were many, many complaints about this issue. i called several places and the cost to replace all my brake lines was around 1200 - 1700. i ended up getting them replaced for $1600. this should not happen. i have owed many vehichles over the years in this same area and have never ever had to replace a brake line. i think this should be a major recall before anyone dies. there must be faulty metal being used in these and needs to be stainless steel. i would like to be reimbursed for the $1600 i had to spend on these faulty brake lines. they need to do a recall or let people know about this problem and reimburse them for the repairs.
Complaint filed: 2015-10-06
Components: SERVICE BRAKES
tl* the contact owns a 2004 mitsubishi eclipse. while driving approximately 35 mph, the brake pedal was depressed but the vehicle hesitated to stop. the failure recurred multiple times. the contact received notification of nhtsa campaign id number: 15v337000 (service brakes, hydraulic); however, the part was unavailable to perform the repairs. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. the manufacturer was notified of the failure. the approximate failure mileage was 63,000.
Complaint filed: 2014-09-23
Components: SERVICE BRAKES
total brake failure will all my children in car!!!!! luckily nobody was hurt filing complaint with gm!!!!! extremely luck it was not a fatal day for all of us!!!!!!!!!!!! *tr
Complaint filed: 2019-07-15
Components: AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES
i was in motion and driving on a residential street, while operating vehicle at the time of accident. after the collision, the airbag did not deploy. the takata airbag was replaced by the auto manufacturer (toyota dealership) prior to my above mentioned accident. the auto accident occurred for unknown reasons, possibly brake failure or unexpected acceleration of the car engine.
Complaint filed: 2014-11-25
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 gmc sierra 1500. the contact stated that while operating the vehicle, the instrument panel would not function properly. the contact indicated that the fuel gauge and speedometer were both inoperable. the vehicle was taken to the dealer who diagnosed that the instrument panel was faulty and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 135,000.
Complaint filed: 2014-08-27
Components: STRUCTURE
tl* the contact owns a 2003 gmc envoy. the contact stated that the rear driver side door was unable to open and the rear passenger door failed to fully close and lock. the vehicle was taken to a dealer where no diagnostic was run. no repairs were made to the vehicle and the manufacturer was made aware of the failure. the failure mileage was 110,000.
Complaint filed: 2016-07-07
Components: AIR BAGS
tl* takata recall. the contact owns a 2002 bmw 330ci. the contact received notification of nhtsa campaign numbers: 14v428000 (air bags) and 15v318000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2016-05-09
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
takata recalls.i have a 2003 saturn ion i was driving fine hit cruise control button once i was at 55 an my car made a clicking sound started jerking like the cruise control keeps coming on.i've turned car off hit brakes which should reset it but it still happens.the car feels like its down shifting an trying to accelerate on its on the rpms hump real high wen this happens.you be driving doing 50 mph an all the sudden car jerks like its trying to stop u feel i t in gas pedal also.