vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2016-11-14
Components: AIR BAGS
my 2003 mercury mountaineer has a solid air bag light on. it has a code of 33, when you turn the car on, the light goes on and blinks 3 times then 3 more times. this indicates a code 33. ford has a technical letter about the issue. the letter states there is a kit for this problem. 1l2z-78610e22-aaa is the kit for a medium dark parchment kit. this should be a recall item as it is a known defect. ford wants to charge $281.00 for the part. outrageous. i would be forced to pay or not get my state vehicle test passed. defective part should be covered under safety recall ! see information : 2003 mercury mountaineer build date 09/02 vin===[xxx] below is a copy of a technical service bulletin regarding your concern. you can buy the kits through any ford dealer, that's about the only place to get them. you'll find the build date on the vin tag on the driver's door. ford:2002-2003 explorer mercury:2002-2003 mountaineer issue: some 2002-2003 4dr explorer/mountaineer vehicles may exhibit an air bag warning lamp illuminated with diagnostic trouble code (dtc) b2292 and light flashing code (lfc) 33 (driver seat pretensioner fault), or lfc 34 (passenger seat pretensioner fault). this may be caused by intermittent pretensioner connection at either seat belt buckle. action: install pretensioner kit for affected side(s) by build date/color. refer to the following service information for details. service information obtain correct service kit and refer to instruction sheet included with kit for installation instructions. 2002 model year through 3/3/02 build dates medium dark parchment 1l2z-78610e22-aaa 2002/2003 model years 3/4/02 through 1/17/03 medium dark parchment 1l2z-78610e22-baa [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2014-08-03
Components: ELECTRICAL SYSTEM,STRUCTURE
driver side door will not open from inside or outside without warning luckily it happened to my young son so he could get out and get in from other door to drive to dealer. dealer had to replace the new door lock, according to dealer same thing had happened to few cars.in the past. my concern is what would have happened is it was me or my wife , we are not flexible enough to get out from other doors. what happens in case of emergency when you can not open the door. it is a safety issue and door locks should be recalled for older models there should always be way to open driverside door manually in case of emergency. *tr
Complaint filed: 2015-03-05
Components: AIR BAGS
tl*the contact owns a 2004 toyota corolla. the contact received a notification for nhtsa campaign id number: 15v043000 (air bags) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was notified on the issue. the vin number was not provided. the contact had not experience a failure.
Complaint filed: 2019-04-26
Components: STRUCTURE
tl* the contact owns a 2002 honda gl1800 (goldwing) motorcycle. the contact stated that there was a crack on the right side of the frame where an aluminum tube entered into the mainframe. the dealer (fred cummings motorsports, 2211 chester ave, bakersfield, ca 93301, (661) 324-9695) stated there were no recalls and did not assist. the manufacturer had a recorded message stating that there were no recalls. the contact emailed the manufacturer's website and was awaiting a response. the failure mileage was 186,000.
Complaint filed: 2017-12-02
Components: ELECTRICAL SYSTEM
i have had my 1997 ford f-250 for a few years and besides an abi's i'vew previous owner it hasn't given any issue. that is up until a month ago when my instrument cluster up and quit working. there was no warning and no fuses or relays faulty either, i spoke with friends of mine who own similar model years of my truck and they say they have had the same issue.
Complaint filed: 2019-01-14
Components: AIR BAGS
tl* the contact owned a 2004 ford explorer. while the contact's son was driving 40 mph, he lost control of the vehicle and struck a tree, a light post, and an electrical box. the air bags did not deploy. the contact's son was not injured. a police report was filed and the vehicle was towed to a tow yard. the vehicle was not taken to a dealer to be diagnosed and was deemed a total loss by the tow company. the manufacturer was not notified of the failure. the failure mileage was approximately 291,000.
Complaint filed: 2014-09-22
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 cadillac cts. the contact received a recall notification for nhtsa campaign number: 14v394000 (electrical system), but the part needed to repair the vehicle was unavailable. the manufacturer was notified. the contact had not experienced a failure.
Complaint filed: 2014-07-08
Components: SERVICE BRAKES
i approaching a stop light at an intersection and the brake pedal went to the floor with little to no stopping power.i was forced to drive off the road into a dirt embankment.i was lucky it was 5:45am and light traffic as i would have hit any vehicle if there was one stopped in front of me.the cause of the loss of brakes was rusted front brake line that burst without warning.these trucks should be recalled as my mechanic has repaired many chevy/gmc trucks of this vintage with the same rusted brake line problems. *js
Complaint filed: 2021-02-01
Components: SERVICE BRAKES
traveling on highway at 65 mph near my offramp when brake light came on the dash again. this has happened several times in the past few months and it doesn't get driven on a regular basis as it is our 3rd vehicle. as i approached the ramp with brakes even lightly depressed the brakes chattered and felt week. had to stop on the ramp, shut the engine off and restart so i could continue. at least this time i knew what to do to make go away at least temporarily. we have to always make sure we have plenty of extra space in front of us so we time to react if it happens again. i just hope it doesn't happen in an emergency situation. also had an incident while towing a small utility trailer early in 2020 when it happened and it was much more extreme and i was afraid i would not be able to stop it at the upcoming stop sign. nissan needs to figure out what is causing this and fix it at their cost. if it can be rest by just turning the key off someone should be able to figure this out. my understanding from the forums i have red that the dealers just take your money to replace parts that don't fix the problem. there was even on who said they replaced almost all brake related parts and it still did it.
Complaint filed: 2019-01-07
Components: STEERING
my power steering is constantly going out on my car while driving on the highway as well as city streets and i have to pull over and park for a few minutes before it will work again. it is very dangerous and i've barrowly avoided an accident several times most recently it has failed 3 times in 2 hours hole driving normally. this has been going on for the past year but incidents of failure have increased since reaching 156000 miles on my car. it appears that there is a recal for this issue for my year and model and yet i've been told there is a recall but my car isn't covered
Complaint filed: 2014-12-16
Components: AIR BAGS
tl* the contact owns a 2003 toyota avalon. the contact received a notification for nhtsa campaign number: 14v147000 (air bags) and stated that the part needed was unavailable to repair the vehicle. the dealer was unable to inform when the part would become available. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2015-12-23
Components: AIR BAGS
tl* the contact owns a 2000 pontiac montana. the contact started the vehicle and the air bag warning indicator illuminated continuously. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 35,000.
Complaint filed: 2014-06-25
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
bad instrument cluster, had a recall and wont replace. *tr
Complaint filed: 2023-05-09
Components: STRUCTURE
at 65+ the back door alarm sounds and keeps sounding when doing freeway speeds.
Complaint filed: 2023-10-12
Components: ELECTRICAL SYSTEM
the contact owns a 2001 lexus ls. the contact stated that the battery to the vehicle failed on several occasions for the past 20 years. the contact stated she had to replace the battery at least twenty times in the past ten years. the vehicle was taken to an independent mechanic. the vehicle was diagnosed with a failure in the radio connection which was draining the battery. the radio was disconnected. the failure reoccurred. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 80,000.
Complaint filed: 2015-05-20
Components: ENGINE
purchased 2003 nissan sentra with 52,000 miles around august 2013. vehicle was having trouble starting, mechanic needed to replace catalytic converter (front rear), about 2-3 weeks later the car started going through about 1 quart of oil every 1-2 days. our mechanic checked the vehicle and found a recall bulletin explaining that debris from this vehicle's catalytic converter gets ingested into the engine, which causes the piston rings to wear out and also causes excessive oil consumption. if the oil is not checked and filled constantly, it may cause engine failure and/or a fire in the engine. according to our nissan dealership, nissan has replaced engines in these affected vehicles. when our vehicle was brought to the dealership, nissan headquarters refused to repair our vehicle under the recall bulletin stating we are 14 months past the point that nissan would've fixed it. this seems to be a safety issue if it is possible that the vehicle engine could cause a fire while in use.
Complaint filed: 2019-12-15
Components: AIR BAGS
continously light comes on service airbag, especially when driver seat is moved and when hit a bump in the road
Complaint filed: 2014-02-07
Components: STRUCTURE
water collects in the trunk causing mold, this affects my athsma. seems this affects many owners and seems it should be recalled because it affects the air quality you breath. *tr
Complaint filed: 2020-06-11
Components: AIR BAGS
tl* the contact owns a 1998 honda accord. the contact received notification of nhtsa campaign number: 20v026000 (air bags) however, the part to do the recall repair was unavailable. an unknown dealer was contacted and informed of the failure. the dealer confirmed that the part was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2014-12-24
Components: ENGINE
tl* the contact owns a 2003 nissan altima. the contact stated that while driving 35 mph, the vehicle decelerated independently and failed to accelerate. the vehicle was taken to the dealer where it was diagnosed that the crank sensor needed to be repaired. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 03v455000 (engine and engine cooling) and nhtsa campaign number: 06v242000 (engine and engine cooling). the manufacturer was not notified of the failure. the failure mileage was 200,000.
Complaint filed: 2019-06-25
Components: SERVICE BRAKES
tl* the contact owns a 2004 chevrolet silverado 1500. while the gear was in reverse with the brake pedal depressed to the floorboard, the vehicle continued to move backwards. the contact had to apply the emergency brake to stop the vehicle. the contact heard an abnormal noise, but was able to drive home. the vehicle was taken to an independent mechanic who diagnosed that the brake line needed to be repaired. the contact stated that the vehicle was currently being repaired. the dealer and manufacturer were not notified. the failure mileage was 115,000.
Complaint filed: 2017-02-01
Components: STRUCTURE
tl* the contact owns a 2001 ford ranger. the contact stated that while inspecting the vehicle, it was discovered that the rear leaf spring shackles had rusted and separated from the sub frame and punctured through the bed of the truck. the cause of the failure was not diagnosed or repaired. the vehicle was taken to the dealer where it was indicated that the sub frame was so severely rusted it would not pass inspection. the manufacturer was not notified of the failure. the failure mileage was 140,000.
Complaint filed: 2015-09-23
Components: POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS
tl* the contact owns a 2000 jeep grand cherokee. the contact stated that the vehicle independently shifted out of park and into reverse. as a result, the contact's vehicle crashed into another vehicle. the air bags did not deploy. a police report was filed and there were no injuries. in addition, the vehicle stalled and was unable to restart. the vehicle was towed to the dealer for diagnostic testing. the technician stated that it was unknown if the transmission or the ignition needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 78,000.
Complaint filed: 2014-07-06
Components: SERVICE BRAKES
abs and break light come on when applying the breaks. checked the break several time but there was nothing wrong. *js
Complaint filed: 2017-08-07
Components: EXTERIOR LIGHTING,STRUCTURE,WHEELS
happened on both sides 2 month apart. loud bang and rumble. inside tire, tread came off of tire. damaged inside of wheel well, running lights, fenders on the dually, metal supports on fender. never had this happen in 30+ years of towing and driving trucks.
Complaint filed: 2015-10-06
Components: POWER TRAIN,STRUCTURE
tl* the contact owns a 1995 mercury sable. while driving approximately 40 mph, the transmission jerked severely with extreme hesitation. the vehicle was taken to an independent mechanic for diagnostic testing who stated that the rear subframe was completely corroded, which caused damage to the transmission. the vin was not included in nhtsa campaign number: 93v106000 (structure). the vehicle was not repaired. the manufacturer was notified of the failure. the vin was invalid. the approximate failure mileage was 103,219.
Complaint filed: 2016-08-15
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 bmw 330ci. the contact received notification of nhtsa campaign number: 14v428000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. the vin was not available. parts distribution disconnect.
Complaint filed: 2020-03-04
Components: SERVICE BRAKES
i purchased this vehicle used in october 2019. it has 180,000 miles but is in good overall condition. the problem is not exclusive to this vehicle or even this type of vehicle. the issue is rusty hydraulic brake lines. this problem has plagued older vehicle owners, especially in the rust belt midwest, since hydraulic brakes were invented. some conscientious manufacturers such as volvo, have switched to a brake line material called cunifer or nicopp, a copper nickel alloy c70600. this material performs like conventional steel lines but without the corrosion problem. i am a ase certified technician,and have been repairing vehicles as well as restoring cars as a hobby for well over 50 years. over this time period i have blown many brake lines. i have been lucky in that it never happened to me in an emergency stop where damage and or serious injury could have occurred. this latest incident occurred early in the morning at a stop sign in my residential area. there were no other cars or people around. i applied the brakes the vehicle continued moving as the brake pedal went to the floor. luckily i was able to slow down turn around and slowly move back into my driveway. since modern vehicles are lasting longer and do to new vehicle costs motorists are keeping their cars longer. the basic american vehicles brake lines have not changed much in the last 50 years,other than some cheap attempts at external coatings. why not mandate all manufacturers use the vastly better copper nickel lines. it would definitely save lives and injuries not to mention costly vehicle damage.
Complaint filed: 2015-10-26
Components: POWER TRAIN
tl* the contact owns a 2004 dodge ram 1500. while driving at 20 mph, the rear axle detached and the rear tires seized. the vehicle was taken to an independent mechanic where it was diagnosed that the rear axle detached and needed to be repaired. the vehicle was not repaired. the vehicle was not included in nhtsa campaign number: 14v796000 (power train). the manufacturer was notified of the failure. the failure mileage was 102,000.
Complaint filed: 2015-12-30
Components: SERVICE BRAKES
while applying urgent braking at full pedal force due to another vehicle changing lanes in front of the vehicle at a much lower speed, the abs system failed to function, causing the vehicle to skid for two to three seconds over an unknown distance. after approximately two to three seconds applying full force to the brake pedal and skidding, the pedal suddenly released all resistance against the driver's foot and was able to become fully-depressed against the floorboard/firewall of the vehicle. at the moment of the event, the vehicle gave a violent shudder and all braking power was lost. the vehicle continued forward without brakes until striking another vehicle and coming to a full stop, resulting in multiple injuries and a total loss of the vehicle. post-collision, the vehicle's brake pedal was able to be pressed completely to the floorboard/firewall of the vehicle with very little resistance. the approximate speed when braking was initiated was between 45 and 50 miles per hour. police responding to the collision estimated that the vehicle was traveling at approximately 15 miles per hour at the final point of collision with the second vehicle involved according to the police report. *js
Complaint filed: 2015-09-15
Components: STRUCTURE
tl* the contact owns a 2004 toyota sienna. when the front driver side door was opened, the door swung wide open and the hinge fractured without warning. the vehicle was taken to an independent mechanic where it was diagnosed that the front driver side door hinge needed to be welded. the vehicle was repaired, but the failure recurred twice. the manufacturer was notified of the failure. the failure mileage was 100,000.
Complaint filed: 2014-01-24
Components: FUEL/PROPULSION SYSTEM
tl* the contact owns a 2002 subaru legacy. the contact stated there was a strong gasoline odor coming from inside and outside of the vehicle. the contact also stated that when he turned on the heater or defroster, the fumes were extremely strong. the vehicle was taken to an independent mechanic, who was unable to diagnose the failure. the vehicle was not repaired. the manufacturer was not made aware of the problem. the vin was not available. the approximate failure mileage was 215,000.
Complaint filed: 2019-11-06
Components: STRUCTURE
tl* the contact owns a 2004 toyota 4runner. the contact took the vehicle to temecula valley toyota (located at 26631 ynez rd, temecula, ca 92591, 951-319-7911) for inspection. the dealer informed the contact that the undercarriage was completely rusted. the vehicle was not repaired. the manufacturer was notified and stated that there were no recalls. the approximate failure mileage was 166,000.
Complaint filed: 2014-04-10
Components: ELECTRICAL SYSTEM
ignition lock cylinder problem: the key comes out of the ignition lock cylinder when the engine is running or in park or any other time. this appears to be the same type of problem as the recalls but the vehicle has not been recalled. *tr
Complaint filed: 2016-04-07
Components: AIR BAGS
takata recall it has been almost a year since the recall on my drivers side air bag was issued and they have still not replaced it.
Complaint filed: 2014-05-29
Components: SERVICE BRAKES
i put my foot on the brake pedal to start the truck and the pedal went all the way to the floor. fortunately the truck was parked. i had the car towed to the gm dealer and had the lines fixed for $890.00. *tr
Complaint filed: 2016-03-10
Components: AIR BAGS
i have been waiting since july 2015 for bmw to have the parts to fix the potentially fatal air bag flaw in my car. i am still waiting. this is recall campaign 15v-318: driver side front air bag module
Complaint filed: 2014-07-08
Components: SERVICE BRAKES
approaching a stop light of a 55 mph road and applied the brakes. the truck failed to stop. i went through the red light but did not hit any other cars. *js
Complaint filed: 2015-10-06
Components: UNKNOWN OR OTHER
my 2003 ford explorer rear passenger, and rear lift gate and window exploded. it was parked in front of my home.
Complaint filed: 2014-06-10
Components: AIR BAGS,STRUCTURE
i have 2005 acura tl i've owned it for about 7 years. went out today and found a crack on the passenger's side dashboard. approximately 6 inches long, along the passenger's front airbag. now the airbag warning light remains on. i bought the car with 64000 miles on it and it now has 116,000. i've kept the service up on it and she's been babied since i bought her. no armor all on it at all. i'm so disappointed. i just replaced the timing belt, the rack and pinion, rear breaks/rotors, and now this. i really thought this car would last me. now, i've suffered trade in value damage because of a manufacturing defect. how can acura not consider this a safety issue? my airbag warning light is on! *tr
Complaint filed: 2020-03-17
Components: ENGINE
i was made aware recently( march 2020) that the cam sensor in my car is defective. there was a recall on this part in 2004. after contacting the nissan corporate headquarters, they inform me that their records show the recall remedy was satisfied in 2004. i do not remember bringing the car to the dealership nor does the dealership have any record the recall was satisfied.
Complaint filed: 2015-11-30
Components: FUEL/PROPULSION SYSTEM
tl* the contact owns a 2004 chevrolet trailblazer. while the vehicle was parked, the contact noticed strong fuel fumes outside the vehicle. upon inspection, the contact noticed that there was fuel leaking from the fuel tank. the vehicle was taken to an independent mechanic who diagnosed that the fuel tank needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was unknown.
Complaint filed: 2017-03-31
Components: UNKNOWN OR OTHER
truck garage kept for 10 of its 14 years. current mileage 2017 = 90,000. aug 2014 dash board began to crack and fall apart - truck had only 79,950 miles! plastic pieces fall into dash holes and get stuck under dash amongst steering wheel, electrical wires/controls, etc. plastic pieces can fall at any time whether in motion or stationary.
Complaint filed: 2014-10-16
Components: STRUCTURE
wife and daughter in car when subframe cracked.this a problem with these model but chrysler has denied to me they had any knowledge of the issie when i contacted them. *tr
Complaint filed: 2014-11-17
Components: AIR BAGS
tl* the contact owns a 2002 honda civic. while the vehicle was being repaired for nhtsa campaign number: 14v700000 (air bags), the technician informed the contact that the air bag cable was defective. the cable would impede on the deployment of the air bag in the event of a crash. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 58,800.
Complaint filed: 2016-06-02
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
vehicle has hard starts and frequent hesitation and stalling, at all speeds city street driving as well as highway driving. i have had a new distributor cap, rotor, plugs, wires, coil, installed, yet symptoms persist. sudden deceleration at highway speeds is a seriously dangerous condition. my research suggests this is a common problem with the jeep cherokee xj. i narrowly escaped a crash on a busy interstate highway this morning at freeway speeds. jeep ought to be aware of this problem, yet there seems to be no remedy for owners. i would at least like to know what the problem is. possible remedies (from my research) include multiple parts and many hours of labor: o2 sensor, throttle position sensor, crankshaft position sensor, plugs, wires, cap, rotor, fuel pressure regulator, engine control module, alternator, neutral safety switch, ballast resistor, transmission control module, torque convertor, power control module, transmission control solenoid, etc. what is causing all of these vehicles to stall dangerously?
Complaint filed: 2014-10-09
Components: STRUCTURE
tl* the contact owns a 2002 hyundai sonata. the contact stated that while having the vehicle serviced, the independent mechanic advised the contact that the sub frame had completely rusted and the vehicle should not be driven. the vehicle had not been repaired. the manufacturer was not aware of the failure. the approximate failure mileage was 29,540.
Complaint filed: 2019-04-19
Components: AIR BAGS
tl* the contact owns a 2002 honda civic. the contact received notification of nhtsa campaign number: 19v182000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. charlies motor mall (465 western ave, augusta, me 04330, (207) 622-7327) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2015-05-28
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 1500. the contact received notification of nhtsa campaign number: 14v770000 (air bags); however, the parts were unavailable to perform the repairs. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2016-10-31
Components: STRUCTURE
tl* the contact owns a 2001 toyota tacoma. the contact inspected the cab and noticed that the subframe was extremely corroded. in 2010, the dealer determined that the subframe showed no rust. the vehicle was not repaired. the contact was concerned that the vehicle was unsafe to drive. the vehicle was not repaired. the manufacturer was notified of the failure; however, the contact was informed that there would be no assistance in replacing the subframe. the approximate failure mileage was 120,000.
Complaint filed: 2016-10-17
Components: ELECTRICAL SYSTEM
my car will not turn all the way off to be able to remove the keys from the ignition. i understand there is a recall on 2000 models and up. and there is a recall for the same issue on the 1999 lumina - but not on the monte carlo, given that the mc is so similar to the lumina, i think there has been a mistake not including the mc. it has happened on several different occasions and is getting worse. i believe the 1999 should be included in the recall also. please let me know, thank you. if you are not the right people please point me in the right direction. *tr
Complaint filed: 2016-04-05
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1999 chevrolet malibu. the contact stated that the vehicle was taken to a dealer for a manufacturer recall repair remedy for the key switch. the contact was not experiencing a failure prior to the repair. after the repair, the anti-theft warning light illuminated and the vehicle was unable to start randomly. the contact was unable to determine if the dealer would repair the vehicle or an independent mechanic. the manufacturer was notified of the failure and provided no remedy for the condition. the approximate failure mileage was 7,135.
Complaint filed: 2017-01-13
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v312000 (air bags). the remedy was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue the contact had not experienced a failure. the vin was not available. parts distribution disconnect. updated 05/16/17*lj updated 07/12/2017*js
Complaint filed: 2014-03-04
Components: TIRES
i purchased all four michelins about a year ago. since then i had two blowouts on the rear drive-side tire and one on the front driver-side tire. all three blew out on the sidewalls, two of which were on the inner side sidewall and one on the outer side sidewall. there were no nails, glass, or other debris responsible for these blowouts. the first one not only left a gapping hole on the inner side sidewall, but it got so hot it also blew out the tire stem and was smoking for a good hour afterwards. they replaced that tire with a brand new michelin of the same type. then the second blew out happened on that new tire several months later also leaving a gapping hole on the inner side sidewall and it was so hot the guys couldn't even touch it to fix it until they doused it with water. they replaced it with a brand new michelin as well. then several months later (today) the front driver side tire blew similarly. i did not crash and there was no fire, however there was a lot of smoke and these instances could have easily been a lot worse since i was on the freeway each time, but i'm lucky they were not. i definitely feel we are dealing with some defective tires here. *tr
Complaint filed: 2017-10-25
Components: ENGINE
the vehicle in question is equipped with the 3800 series engine. the vehicle caught on fire while starting the engine. family member owned a 2003 chevy impala with identical engine which caught on fire while he was driving home for work. gm settled with them for a recall that was placed on the engine. i believe there is a major design flaw with this engine.
Complaint filed: 2020-02-05
Components: AIR BAGS
tl* the contact owns a 1999 honda cr-v. the contact stated that the srs air bag light illuminated. the vehicle was taken to smith honda idaho falls, iowa (3477 pioneer dr, idaho falls, id 83402) and the vehicle was not repaired. the dealer indicated there was no problem with the airbag. the contact had not experienced a failure with the airbag. the approximate failure mileage 208,000.
Complaint filed: 2014-12-01
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 pontiac grand am. the contact stated that the ignition switch failed and the contact experienced extreme difficulty turning the key in the ignition. the failure progressed for months and the contact later received a notification for nhtsa campaign number: 14v400000 (electrical system). the remedy for the recall repair failed to repair the vehicle. the dealer was unable to inspect or diagnose the failure with the ignition switch. the vehicle was not repaired. the manufacturer provided no remedy for the contact other than to get the vehicle diagnosed and repaired by an authorized dealer. the approximate failure mileage was 83,000.
Complaint filed: 2016-03-29
Components: SERVICE BRAKES
after changing the front wheel bearing hubs, the vehicle abs light came on. this has been going on for about a year. the vehicle does stop, but the abs function doesn't work. this has not been a problem for me, but, sometimes the abs light stays out for a while and then comes back on. dealer stated that the abs control module and motor assemblies would cost about $2300 for parts, sans labor to repair. dealer also stated that there were only about 12 new parts available, and nothing refurbished. dealer also stated that if this were a few months earlier, the total cost would be about $300 for new parts. the vehicle has approx. 167,000 miles on it. no accidents have occurred at this time. just thought someone should know.
Complaint filed: 2014-03-13
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 chevrolet malibu. the contact stated that while reversing from a parking space, the vehicle suddenly stalled with the illumination of the pass lock system warning message. the contact attempted the to restart the vehicle multiple times before the vehicle would start and operate normally. the vehicle was taken to the dealer where the ignition switch was replaced. the manufacturer was not notified. the vin was not available the failure mileage was 65,000.
Complaint filed: 2017-06-27
Components: AIR BAGS,UNKNOWN OR OTHER,VISIBILITY/WIPER
takata recall: my vehicle is involved in the nhtsa campaign number 15v338000.on october 29, 2016, i was driving towards my home. after being in the stopped position for the duration of the left turn signal at the intersection of fm 518 and fm 1128 in pearland, texas, the light turned green and i proceeded down 1128 toward my home. after proceeding about1 block, my passenger airbag suddenly deployed. there was no passenger in my vehicle and nothing on the passenger seat, either.there were no other cars on the road. i had the windows open and the top down. the airbag was blowing in front of my face, blocking my vision. the passenger visor flew off, hitting my left arm, as i was trying to keep the airbag out of my face to get safely off the road.i pulled over to the right, into a parking lot. my vehicle stopped on the edge of a ditch at the side of the parking lot, due to my vision being blocked. my driver side airbag went off when i hit the culvert of the ditch. fire came out of my steering wheel and i smelled chemicals. the fire promptly went out. my left arm was on the armrest of the door with both forearm bones visibly broken. the arm was swollen and deformed. i only had the vehicle 26 days. i was taken to the nearest trauma unit.the radia and ulna in my forearm have been put back together with rods and screws. my vehicle has major damage to the front end, radiator, transmission, steering, axle, etc. 9 months later my armis not healed and i am still without a vehicle.
Complaint filed: 2017-08-07
Components: EXTERIOR LIGHTING
tl* the contact owns a 2004 mercury grand marquis. the contact stated that the vehicle's exterior lights did not function unless the turning signal indicator was held. the dealer was not contacted. the manufacturer was not made aware of the failure. the failure mileage was approximately 90,000. the vin was not provided.
Complaint filed: 2014-09-17
Components: SERVICE BRAKES
tl* the contact owns a 2003 ford explorer sport trac. the contact stated that while driving approximately 34 mph down a mountain, the brakes were engaged and the rear end of the vehicle started to abruptly move from side to side. as a result, the vehicle crashed into the guard rail. the driver's side curtain air bag and passenger's dash board air bags deployed. also, the contact mentioned that as the passenger's side air bag deployed, flames emitted out of it. a police report was filed and the contact sustained neck and back injuries which required medical attention. the vehicle was destroyed. the manufacturer was not notified of the issue. the approximate failure mileage was 75,000.
Complaint filed: 2019-01-08
Components: STRUCTURE
front frame cradle rusted out. was getting oil changed the garage i took it too brought it to my attention that is was very unsafe
Complaint filed: 2016-02-23
Components: STRUCTURE
tl* the contact owns a 2004 chevrolet silverado 3500. the contact stated that the rocker panels located under the doors on both the driver and passenger side of the vehicle were rusted and corroded. the vehicle was taken to the dealer who did not repair the vehicle. the contact indicated that the steel inside the rocker panel was not painted and contributed to the rusting. the cause of the failure was not diagnosed or repaired. the manufacturer was not notified of the failure. the vin was not availiable. the failure mileage was 40,000.
Complaint filed: 2015-12-30
Components: ELECTRICAL SYSTEM
2003 chevrolet trailblazer 370 rear passenger side door electrical window control switch would not completely close window . smelled like electrical wire burning. had vehicle stop at time and had assistance in removing door interior panel and found electrical window switch completely melted and wire connection burned . personal vehicle used on vacation, stopped just off highway at time . *js
Complaint filed: 2014-04-01
Components: STEERING
i am having a lot of problems with my 1997 dodge neon. the steering wheel has nothing but clicks. i am having so much problems turning on my signal lights. the problem has gotten worse. i am hoping that this is a recall so i won't have to pay so much money out of pocket. *tr
Complaint filed: 2014-02-26
Components: SERVICE BRAKES
hit the brakes to avoid a rear end crash andabs and trac off service lights illuminated, there was no collision, had the car diagnosed with both front abs sensor harness was worn-out had to fix and replace and cost 398.81$
Complaint filed: 2015-10-12
Components: AIR BAGS
parts are on back order and dealer requires that i bring in the car to "link" it to the back order and then they will schedule an appointment. this is unacceptable. they have my vin; why should i have to physically drive far out of my way to schedule an appointment?
Complaint filed: 2015-07-28
Components: AIR BAGS,SEATS
tl* the contact owns a 2001 dodge durango. while driving approximately 20 mph, the front driver side power seat independently shifted forward in a rocking motion whenever coming to a complete stop. the seat would reset to the correct position after resuming normal operation. the vehicle was not repaired. in addition, the air bag warning light illuminated and the air bag clock spring was replaced. the manufacturer was not notified of the failure. the approximate failure mileage was 90,000.
Complaint filed: 2015-04-12
Components: ELECTRICAL SYSTEM
this vehicle, along with other grand cherokees made in 1994, 1995 and 1996 allows the security system to shut it down completely when it is stopped or moving very slowly. chrysler acknowledges there is a problem and changed the design in 1996 (the security system was/is wired into the vehicle itself). i have been stranded many times, sometimes in dangerous places, and had to have it towed at now-significant cumulative cost. the vehicle is now deconstructed at courtesy dodge in grand rapids with a new battery and everything in good working condition- and only 117,000 miles on it. i can't drive nor can i sell it- and chrysler refuses to do anything about it. *tr
Complaint filed: 2015-09-18
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 2500. the contact received a notification of nhtsa campaign number: 15v312000 (air bags) however, the recall part was not available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2016-03-22
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
every time i go to close the doors by pulling the handle whether inside or outside, they don't close. i was parked in a flat paved driveway with unleashed dogs in the yard. i didn't realize they were unleashed by they started running toward the car and the doors would not close!!! my 3 year old daughter was in the back seat. this is a huge problem as her safety and my 8 year old sons safety is being compromised. this is a problem for many odyssey owners and it should be recalled and fixed by the manufacturer. at this point when the doors finally close they are not closing smoothly on the rail. the paint and side bar have literally come off and are now being held up by duct tape. i'm so disgusted!! i don't have the money to pay for a repair especially when this is a manufacturing defect. the only way i have successfully closed the doors is by hitting the inside button but even that needs to be pressed nearly 5-6 times before it closes fully. i have tried to manually close the doors but they are so heavy i just dont have the strength.
Complaint filed: 2022-11-10
Components: STRUCTURE
the contact owns a 1997 toyota t100. the contact stated that while performing an oil change on the vehicle, he noticed the sub-frame was corroded. the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure but provided no assistance. the failure mileage was approximately 122,000.
Complaint filed: 2015-05-18
Components: AIR BAGS
tl* the contact owns a 2002 jeep liberty. immediately after starting the vehicle, the air bag light illuminated. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time to do the recall repair. the manufacturer was not made aware of the issue. the approximate failure mileage was 130,000. updated 7/21/15*cn
Complaint filed: 2015-01-07
Components: SERVICE BRAKES
while moving forward in line at a drive through my brake pedal suddenly when straight to the floor and would barely stop my truck. by the time i returned home i had to brake with the emergency brake. i then had it towed to 4 different mechanics who would not fix my brakes for under $4000 dollars due to liability reasons. apparently the "stainless steel" hard lines from the master cylinder had all rusted out completely. if i had been on the road far away from home there could have been a serious accident. *tr
Complaint filed: 2014-11-02
Components: SERVICE BRAKES
had been duck hunting with my grandsons pulled into my driveway and started backing my truck into garage with boat attached and brake pedal went to floor. at that point i had no brakes at all. had to push parking brake to stop truck. when i got out i saw puddle of liquid on driveway ( brake fluid) . i looked under truck and saw that the brake line under the drivers floor area is rusted and blew out. i just thank god that it happened when it did and not as my grandsons and i was going down highway. i got on internet and i see that there is many other people having same issue with brake lines on chevy trucks. i just must ask how many people have to get hurt or die before gm fixes this problem???? i think it is time for them to step up and take care of this . *tr
Complaint filed: 2015-06-08
Components: STRUCTURE
passenger side floor panel was noted to be rusted through upon inspection after smelling exhaust fumes while driving the vehicle. it appears to have rusted from inside the panel out as the bulging of the rusted panel downward toward the ground suggests. i would like to get this inspected but from what has been shared thus far, nissan has not accepted responsibility (yet) for repairs. i am hoping nissan will voluntarily inspect this model to determine a suitable remedy, otherwise this will be the last nissan i choose to own.
Complaint filed: 2014-09-26
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet malibu. the contact stated that the engine failed to shut off when the ignition was turned off. in addition, when the key was removed from the ignition, the lights and radio remained activated, which caused the battery to drain. the failure occurred on multiple occasions. the vehicle was taken to an independent mechanic who diagnosed that the ignition needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 120,000.
Complaint filed: 2019-09-30
Components: POWER TRAIN
the car gets stuck in park and will not into reverse, neutral or drive. it doesn't happen often but has been happening at infrequent periods since 2007. it's a nuisance when it does happen but after multiple attempts, depressing the brake and repeatedly attempting to shift; shutting down the engine and restarting and repeating the process; usually does shift into gear. the last incident was more than 4 years ago. now since saturday, 9/28/19; can't shift out of park. i never reported the problem because it was always resolved and i forgot to report it to the dealership because i was always in a rush to get to my destination. my car is in good running condition. original owner. 93964mi. always serviced at dealership.
Complaint filed: 2017-06-19
Components: STRUCTURE
the frame has been diagnosed by 2 separate repair shops as being not drivable due to holes. this make and model was recalled for this reason and was brought into a toyota service center in 2009. the frame was inspected "ok" and no work was done. the frame is now rotted and i am now being told it is ineligible for repair because it is now outside of the 15-year warranty window. this vehicle was, in fact, brought to toyota within the window and nothing was done about it.
Complaint filed: 2014-08-20
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 lincoln continental. the contact stated that while traveling approximately 65 mph, smoke started emitting from the steering column and near the wiper switch. also, the contact noticed that the low washer fluid sensor illuminated intermittently and that under the hood there was a disconnected piece. the vehicle was taken to an independent mechanic. the technician replenished the windshield washer fluid and fixed the detached piece. was not able to replicate or diagnose the failure. however, the remedy failed to repair the problem. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 170,000.
Complaint filed: 2023-01-25
Components: STRUCTURE
the front uni body to front engine/ transmission subframe mount area on left front and right front has rusted away the front 2 subframe mounting points are not connected to the uni body structure anymore due to corrosion damage causing a clunking noise while driving
Complaint filed: 2014-07-31
Components: AIR BAGS
tl* the contact owns a 1999 ford explorer. the contact stated that the air bag warning light continuously illuminated. the vehicle was taken to the dealer for diagnostic testing, who stated that the wiring harness needed to be replaced however, the wiring harness was no longer being manufactured. the manufacturer was notified of the failure. the approximate failure mileage was 211,000.
Complaint filed: 2014-03-22
Components: STRUCTURE
the passenger side door is stuck in the locked position. this is not an uncommon problem according to an internet search. i believe this should be a recall as it is a safety problem, and my car won't pass state inspection unless it is fixed. it is an expensive repair (i was quoted $700). *tr
Complaint filed: 2021-12-27
Components: AIR BAGS
you listed this vin as having an airbag recall repair pending. i setup an appointment at the dealer. they went through the motions of doing the replacement and gave me paperwork indicating they had serviced the recall, but i believe you had lied to me and they are lying to me about the recall. this vin does not correspond to an airbag recall according to multiple other sources. i recently inspected the passenger airbag it definitely not new. that is what clued me to begin checking further. i don't believe they replaced the driver airbag either. in the mean time i had to take buses to and from the dealership, after work, at night, in the rain, in the middle of this omicron covid spike. you an the dealer endangered my health and i want to know why and who is responsible.
Complaint filed: 2014-11-17
Components: AIR BAGS
the national highway traffic safety administration web site reflects my vehicle identification number as one listed in the air bag recall alert. checking with my dealer's service manager at goldstein subaru, in albany, n.y. and he assures me my vehicle is not subject to the recall. last week i sent two e-mails to subaru requesting clarification and have received no reply. please let me know what in god's name is going on. i have had this car for 10 and 1/2 years and it is in very good shape. my wife will not sit in the front passengers seat until this is cleared up. ' *tr
Complaint filed: 2014-04-21
Components: AIR BAGS
i was leaving my place of employment, had just backed out of my parking spot and put the car in drive. started moving forward and the driver's side airbag deployed. no bumps, no contact with another vehicle. just deployed. steering wheel parts hit my arm, bruised it pretty well. have since purchased another vehicle. *tr