vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2014-04-07
Components: AIR BAGS
while cleaning out the vehicle, i had the front passenger side door open and when i went to shut the door, the wind took it and it slammed shut. as a result, the air bag on the side of the seat deployed. after researching, i found that models of my vehicle had similar recalls with the same summary of incidents. i spoke with the national dealer hotline and i was told that the vehicle missed the recall by 3 days. i am now waiting to hear back from a serviceman to see if they can do anything about it. *tr
Complaint filed: 2015-05-19
Components: STRUCTURE
i own a 2004 honda accord that has experience major paint chipping. the problem occurs across the entire body of the car: the hood, the roof, and the trunk are all peeling away. while the car is 10 years old, the paint would not be described as "normal wear and tear." honda recently made an announcement about the paint problem under an extended warranty but only under specific vin numbers. my issue is that my car clearly has a problem with the paint, a problem that was acknowledged by the company, but is not being amended by the company. i would just like to get it on record that there might be a problem with 2004 honda accords and the paint used on them. thank you for your time.
Complaint filed: 2018-08-06
Components: UNKNOWN OR OTHER
frame rust through! with 150.000 miles on it. structural integrity compromised. body and drive train still operable.
Complaint filed: 2014-11-23
Components: ELECTRICAL SYSTEM
the engine light on my 1995 mercedes coupe came on car with multiple codes and my mechanic could not find the issues. this month while driving the car with my daughters the car abruptly stopped at 35 miles per hour in heavy traffic almost caused an accident. again on three different occasions the same thing happened and this time almost caused a rear end accident. i took the car to my mechanic again and after further evaluating he stated the wiring harness is crumbling and falling apart. i have done some research in this issue and come to find out that mercedes fabricated biodegradable wiring harness. this harness degrade overtime from access heat coming from the engine. i am now experiencing this issue. i think this situation is very dangerous and the government should make mercedes make a recall on this matter. this is the same situation that we have right now with gm and the so call unattended acceleration with toyota. at this point i am hoping a resolution will come out of this. i don't want to drive a time bomb or exposed the public to this situation while driving. i f not i am willing to go to the media and bring attention to this matter. i want the nhtsa to step in bringing my complaint to mercedes. *tr
Complaint filed: 2014-11-04
Components: ELECTRICAL SYSTEM
2003 chevrolet classic. consumer writes in regards to ignition key recall repairs and seeks reimbursement. *smd the consumer stated the ignition switch was replaced prior to the recall. *jb
Complaint filed: 2019-08-24
Components: TIRES,WHEELS
tires are manufactured by federal (taiwan import). tread is delaminating over the entire cross-section of tread, tire under 3 years old with less than 5k miles. wide-spread issue per google. tires have been used for regular road-driving in nj. no accident has taken place (yet).
Complaint filed: 2014-08-23
Components: SERVICE BRAKES
i found seat latches had a recall plus needing a jumper wire installed in a recall so i made apointment at sunland ford in victorville ca 92392 not even one block from leaving the dealer all dash lights came on and after a few miles after exiting the freeway i pulled over and turned off the engine restarted it the lights went out but after a few miles abs and trac light went back on and stayed on now i noticed my door lights dont work know what could they have done ?? [it's not a blown fuse i checked] i called them the nekt morning and they told me to pay them $105.00 and they will check it and tell me how much to fix it seems strange it was not doing this before i took it to them is it revenge for doing the recall??? *tr
Complaint filed: 2014-08-22
Components: SERVICE BRAKES
while driving, i went to apply brakes at stop light when brake pedal went to floor and "service brake system" warning light came on. was able to stop by using emergency brake. aaa towed to local gas station and discovered that brake lines were badly rusted and had ruptured at one point. technician ordered a brake line "kit" from gm and installed it for total cost of about $1000.00. after 3 months, i noticed that the brakes felt soft, and discovered it needed 3/4 can of brake fluid. closer inspection under vehicle disclosed another badly rusted brake line located on the rear drivers side between the top of the frame the truck bed. (it appears the bed will have to be lifted to replace this line. it either wasn't part of the kit, or the repair station skipped replacing it because it was too hard to get to.) my complaint would be that non-stainless steel brake lines were used originally, and that the lines that were installed are of inferior quality that will rust out and fail. i was able to stop the truck when mine failed because i wasn't going that fast, there were no vehicles in front of me, and it was experienced enough to apply the emergency brake. i'm not sure a younger driver going faster in traffic could stop before a collision. *tr
Complaint filed: 2014-04-14
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 chevrolet impala. the contact stated that while stopped at a red light, the vehicle stalled and was unable to be restarted. the vehicle was taken to the dealer where the technician diagnosed that the ignition switch was defective and needed to be replaced. the manufacturer was made aware of the failure. the vehicle was repaired. the failure mileage was 36,473 and the current mileage was 42,000. updated 06/10/14 ma the consumer managed to jiggle the key, and she was able to re-start the vehicle. updated 07/01/14
Complaint filed: 2016-10-29
Components: ELECTRICAL SYSTEM
after adjusting steering wheal up and down the harness was broken due to short harness under dash i didn't notice it until the electrical sys failed
Complaint filed: 2017-04-03
Components: STRUCTURE
the passenger side sub frame has rusted through. the dealer had done the recall repair and still right in the spot of the repair the sub frame cracked and split. ford says there is nothing they can do even though this is a known issue and their repair didn't resolve the issue.
Complaint filed: 2014-06-17
Components: POWER TRAIN
initial transmission failure at 100,000 miles. honda made good on warranty and replaced with a rebuilt transmission. the second transmission has now failed at 170,000 miles - after only 70,000 miles of use. *tr
Complaint filed: 2017-06-08
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet trailblazer. while attempting to start the vehicle, the ignition failed without warning. the vehicle was taken to an independent mechanic who diagnosed that the ignition switch failed and needed to be replaced. the vehicle was not repaired. the manufacturer stated that there were no recalls on the vehicle. the failure mileage was approximately 203,000.
Complaint filed: 2015-06-02
Components: ELECTRICAL SYSTEM
while driving the locks start unlocking and locking multiple times, while this is happening the gear shift indicator on the dash goes from drive to park. this also happened on may 30,2015 and june 1,2015. i noticed there has been a recall on the 2006-2007 model it would seem that a problem like this would be looked at in all models.
Complaint filed: 2014-05-29
Components: ELECTRICAL SYSTEM
when the car would go over a bump the ignition switch would slide to the off position and all systems fail including the power brakes and steering. we have used 1 single key without a key ring since the incidents but still feel unsafe. *tr
Complaint filed: 2014-07-30
Components: ELECTRICAL SYSTEM
tl * the contact owns a 2001 honda accord. the contact was able to remove the key from the ignition while the vehicle was in drive and her foot was depressing the brake pedal. the failure occurred four times. the dealer stated that the ignition lock cylinder assembly failed. the vehicle was not repaired and the manufacturer was notified. the approximate failure mileage was 184,000.
Complaint filed: 2015-06-20
Components: SERVICE BRAKES
unwanted abs activation causing increased stopping distance during low speed brake applications. this is dangerous and will cause an accident when the brakes fail to stop the vehicle.
Complaint filed: 2017-11-26
Components: STRUCTURE
paint peeling and flaking
Complaint filed: 2016-12-12
Components: AIR BAGS
takata recall. i received the notice for nhtsa recall 16v-344 in june of 2016. i scheduled an appointment at waikem honda in massillon ohio to have the recall work done. this appointment was scheduled for the morning of july 9th, 2016. after i made the 40 + mile drive to waikem, i was told that they did not order the part to do the work. i was offered no apology, accommodation, or reasonable solution. when i asked to speak to the service supervisor, i was quite surprised to learn that i was speaking with him already. disgusted with their complete lack of competence or customer service, i used their phone to call park honda in akron. i let them know what had happened. they got all of my information and told me that they could not help me out that day, but would get the part in, and then call me to schedule an appointment. five months later i have not heard a thing from either honda dealer. i have attached a screen shot from the service appointment reminder from waikem honda. thank you for your help.
Complaint filed: 2015-10-05
Components: AIR BAGS
tl* the contact owns a 2004 toyota rav4. the contact received notification of nhtsa campaign number: 15v284000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2014-09-04
Components: ELECTRICAL SYSTEM
i was driving with my son to go get my little sister. as i was driving up my drive was, which is a hill i have to go up. my 2005 chevy trailblazer 360 just shut off and i rolled back and slammed in to a tree on the driver side. the keys were also stuck in the ignition and we could not get them out. as we got the truck back home we had to use a crowbar to get the driver door open and take the door panel off to fix the window. i want to know why this is not on any recall list i see. thank god my son was not hurt. gm needs to fix this i don't have a car that is running because of this. and i'm not paying out of pocket to have it fixed and i can't take it were i got it just for the simple fact that it does not run and i'm not paying for a tow truck. please fix this. please email me if there is anything yall can do please. *tr
Complaint filed: 2016-01-25
Components: ELECTRICAL SYSTEM
tl* the contact owned a 2004 chevrolet trailblazer. after plugging in a tire inflator into the cigarette lighter port, the vehicle filled with black smoke. in addition, the contact smelled a burning odor. the contact immediately removed the tire inflator from the port and shut the engine off which stopped the vehicle from smoking. the vehicle was towed to a dealer where it was diagnosed that the fuse box, wiring harness, and various other internal components melted. the vehicle was destroyed. the manufacturer was not made aware of the failure. the failure mileage was 155,000.
Complaint filed: 2014-11-16
Components: SERVICE BRAKES
i was approaching a traffic light in town and when the brakes were applied the brake line broke and there were no brakes. i swerved to miss the car infront of me but hit her passenger side rear. she in turn hit the car in front of her. *tr
Complaint filed: 2017-02-09
Components: SERVICE BRAKES
i started to pull out of my drive way and pressed on the brake pedal and it went all the way to the floor i got out and checked under the truck and there was brake fluid leaking out of the line and i found out that the lines had rusted into and this shocked me because i don't think a brake line should rust .all my brake lines are really rusty.
Complaint filed: 2014-01-04
Components: SERVICE BRAKES
the brake lines ruptured and all breaking power stopped. i nearly slid into the intersecting street with traffic coming. the roads were icy/snowy, but no storm was occurring on this night. the temp. outside was around 0 degrees in nh. i had it repaired and the technician noticed the entire rear brake lines were extremely rusted out and the spot just under the driver side door was the first part to rupture. *tr
Complaint filed: 2017-10-31
Components: STRUCTURE
2004 toyota sienna. consumer writes in regards to vehicle cracked dashboard still under warranty, seeks assistance with replacement dashboard. *smd the consumer stated the parts to repair the vehicle were not available. updated 10/31/2017*js
Complaint filed: 2015-04-06
Components: STRUCTURE
the dash has increasing crack and cracked and cracked and now it looks like a spider web. *tr
Complaint filed: 2017-10-17
Components: SERVICE BRAKES
tl* the contact owns a 2003 chevrolet silverado 1500. while attempting to make a sudden stop, the driver depressed the brake pedal and the vehicle would not stop. after depressing the pedal a second time, the brakes malfunctioned again and the pedal extended to the floorboard. a crash almost occurred due to the failure. the vehicle was taken to an independent mechanic who diagnosed that the brake lines located under the driver side rail had ruptured due to rust and corrosion. the brake lines were replaced and the failure was remedied. the local dealer was not notified. the manufacturer was notified, but no assistance was offered. the vin was unknown. the failure mileage was 210,000.
Complaint filed: 2015-09-08
Components: AIR BAGS
tl* the contact owned a 2002 lincoln ls. while driving approximately 50 mph, there was debris in the road that caused the rear driver side tire to seize. the vehicle crashed into a guard rail. the air bags failed to deploy. the front passenger sustained contusions to the head, fractured ribs, and a bruised sternum that required medical attention. a police report was filed. the vehicle was destroyed. the manufacturer was not made aware of the failure. the failure mileage was 133,000.
Complaint filed: 2016-09-16
Components: STRUCTURE
at 60 to 75mph there is a bad vibration of the truck it gets so bad the freeway interchanges are scary.
Complaint filed: 2018-10-04
Components: FUEL/PROPULSION SYSTEM
tl* the contact owns a 2002 volvo v70. the contact received a recall notification for nhtsa campaign number: 09v483000 (fuel system, gasoline). the vehicle was taken to volvo cars edinburgh (4221 us 281 bus, edinburgh, tx 78539) for an evaluation, according to the recall notification. the dealer declined the repair even though a strong fuel odor was present inside the vehicle. a written diagnosis was not rendered. the manufacturer was not notified of the failure. the vehicle was not repaired. the approximate failure mileage was 137,000. parts distribution disconnect.
Complaint filed: 2014-01-29
Components: AIR BAGS
2002 jeep grand cherokee. consumer writes in regards to parts unavailable to complete air bag system occupant restraint control module recall. *smd the consumer stated the parts have been unavailable for over a year. *jb
Complaint filed: 2015-01-18
Components: STRUCTURE
driver was using grab bar to pull self up into vehicle when the grab bar broke suddenly and pulled out of the vehicle without warning. this caused driver to fall and suffer a fractured hamate bone in the wrist and chronic shoulder pain. injuries require surgery and are not yet healed. *tr
Complaint filed: 2016-01-06
Components: SERVICE BRAKES
inspecting customers jeep liberty for no brake complaint, vehicle would not stop, upon inspection found p/s front brake hose rusted off at steel crimp at hose attachment point, inspected d/s hose found severe rust under foam pad around crimp.seems like a bad design and very dangerous in my opinion.
Complaint filed: 2015-08-31
Components: AIR BAGS
airbag indicator turned on and has been on since the beginning of the year. i have not been driving the vehicle since the indicator light turned on in fear of the airbags deploying on their own while i'm driving or not deploying if an accident occurs.
Complaint filed: 2015-01-16
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet malibu maxx. the contact stated that the key only turned in the ignition switch when turning and lifting at the same time. the vehicle was taken to a dealer where it was diagnosed that the ignition switch needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 25,000. updated 3/3/15*cn updated 03/17/15*jb
Complaint filed: 2017-04-17
Components: STRUCTURE
tl* the contact owns a 2002 toyota tacoma. while the vehicle was stationary, the contact noticed that the frame was rusted and severely corroded. the contact stated that there were holes in the frame of the vehicle. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 230,000. the vin was not available.
Complaint filed: 2015-04-28
Components: SERVICE BRAKES
my front brake calipers continue to freeze or seize and causes the brake pads to stick to the rotors. this is the third time this has occurred since i owned the truck. recently, upon replacing the both front calipers, brake pads, and rotors, after bleeding the brakes the brake system now only worked in the front brakes and not the rear brakes. *tr
Complaint filed: 2015-11-20
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 02/18/16*lj updated 02/22/16.*jb
Complaint filed: 2014-03-08
Components: TIRES
the left rear original goodyear wrangler rt/s p265/70r16 tire on my 2002 dodge dakota 4wd pick-up truck has belt separation. the truck has only 17,685 miles on it. the truck is used throughout the year primarily as a spare vehicle when the car is being used. i was unable to locate the dot number. *tr
Complaint filed: 2020-06-11
Components: AIR BAGS
tl* takata recall. the contact owns a 2001 honda cr-v. the contact received notification of nhtsa campaign number: 20v027000 (air bags) however, the part to do the recall repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the vehicle was taken to colonial honda of dartmouth (225 state rd, dartmouth, ma 02747), and was rejected to be repaired due to the part not being available. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2015-09-16
Components: ELECTRICAL SYSTEM
the automatic shift lever locks in the park position. the vehicle cannot be shifted from park to reverse or drive. the owners manual lists a procedure to follow in the event of this happening. it may or may not solve the problem on every occasion. there are reports of total failure with the vehicle needing a tow to the dealership for repair. the ultimate solution is a complete shifter replacement due to a faulty solenoid not available as separate part in the shifter assembly. there is a gm service procedure for this problem but the ultimate cost to the owner is in the $800.00 to $1200.00 range with many owners reporting issues for the 2005-06 model years. a design change was instituted after the 2006 build year. there has been no participation from gm for the failures.
Complaint filed: 2014-11-18
Components: ELECTRICAL SYSTEM
there is no low, med or high fan settings on my heater fan. replaced heater resistor, and wiring harness due to melted harness. still no heater fan. so as the local jeep dealership parts department had advised that there was an on going issue the heater fan switch. replaced the switch, fan worked for about 2 hours during my mail route. after the over whelming smell of burning wires coming from inside the dash the fan quit working. so i continued to freeze the rest of my route and hoping that the jeep was not going to catch fire. i had contacted jeep's customer service line to voice my concerns, the lady told me that there was not much they could do for me where my vehicle was out of warranty. i have done some research online and there seems to be quite an issue. i believe that jeep should address the issue even though some jeeps are out of the "factory warranty". this is a huge safety problem, as to all of the wires are factory installed and should be changed and addressed quickly. *tr
Complaint filed: 2015-03-27
Components: AIR BAGS
tl* the contact owned a 2000 chevrolet monte carlo. while driving at an unknown speed, the vehicle crashed into a utility pole and the air bags failed to deploy. the driver suffered fatal injuries. a police report was filed. the vehicle was destroyed. the manufacturer was not notified of the failure. the failure mileage was unknown.
Complaint filed: 2015-08-31
Components: SUSPENSION
i was driving onto an exit at 45 miles per hour and i heard a very loud popping noise and lost control of the steering wheel pulled over. there was no more steering.
Complaint filed: 2015-02-10
Components: STRUCTURE
tl*the contact owns a 2003 toyota tundra. the contact stated that the vehicle was taken to an independent mechanic and a dealer where the vehicle was deemed unsafe to drive. the technician stated that the frame was rusted and needed to be replaced. the vehicle was not repaired under nhtsa campaign number: 09v444000 (structure). the manufacturer was made aware of the failure. the failure mileage was approximately 170,000.
Complaint filed: 2015-01-17
Components: SERVICE BRAKES
my son was driving home from ice fishing , on a hilly and curvy road when the brakes failed. he had no brakes at all , he avoid a few tree before smashing into a smaller tree just missing were his friend was seated.the truck has been very well taken care of and was in great condition. i had the truck towed to a chevy dealer were it has about $5000 dollars in damage. i just glad my son and his didn't get hurt. *tr
Complaint filed: 2015-08-14
Components: SERVICE BRAKES
when i'm stoping the car, the breaks did not work as it should, and the stop distance increased by 50% !! on august 10th i was in the on the way between charlotte and nashville, in the mountains curves way down, i used the breaks, the car almost got out of control. i felt like the front and rear breaks don't do any synchronization to stop the car, its making the car losing control on the curves. i red on this issue on internet i found that mercedes has used a new breaking system for this car and stop installing this system it in 2006! the reason why they stop using this because it 100% electronic breaks system, it called sbc (sensotronic brake control ) when this threshold is reached the brake system defaults to non power assisted hydraulic mode to the front wheels only. this occurs without any prior warning and results in increased stopping distance. i have sent a copy of the mercedes service bulletin s142.46-p-0012a which addresses this issue. mercedes stopped installing this system in 2006. at the very least, mercedes should issue a mandatory recall to interrogate these vehicles with star das to determine how close to the service threshold the sbc unit is and replace them at the dealer's expense. this is a major safety issue that needs to be addressed.
Complaint filed: 2015-12-01
Components: STRUCTURE
tl* the contact owns a 2004 toyota tacoma. after the vehicle was taken to be inspected, the technician informed the contact that the frame of the vehicle was rusted and needed to be replaced. the vehicle was not repaired. the contact received notification of nhtsa campaign number: 12v542000 (tires) but the recall repair was unable to be performed due to excessive rusting. the manufacturer was notified of the failure. the failure mileage was 121,000.
Complaint filed: 2014-07-01
Components: SERVICE BRAKES
on two separate occasions in the last couple of years the spring mechanism in the rear drum brakes of my chevrolet cobalt have broken causing the rear drum brake to lock up the wheel while in motion, meaning the brake becomes fully engaged and the wheel stops rotating dragging the tire down the road. on the most recent occurrence 6/25/2014 the broken spring caused over $300 in damage to the braking system. gm has been notified but refused to accept responsibility for their mechanically defective subpar spring mechanism. *tr
Complaint filed: 2015-07-15
Components: SERVICE BRAKES
tl* the contact owns a 1999 ford f-150. while driving at 15 mph, the brakes stopped functioning without warning. the vehicle was taken to an independent mechanic where it was diagnosed that the brake lines failed. the vehicle was repaired. the manufacturer was not notified of the issue. the vin was unknown. the failure mileage was 134,000.
Complaint filed: 2017-11-03
Components: STRUCTURE
rear frame and rear cross member have rusted out. the spare tire holder is unusable. vehicle should be recalled for frame replacement.
Complaint filed: 2016-10-24
Components: STRUCTURE
tl* the contact owns a 2004 ford escape. the contact stated that the front subframe was rusted and affected the control arm. there was a recall for the front subframe rust; however, the vin was not included in the recall. the contact requested that the vin be included in the recall. the nhtsa campaign number was unknown. the failure mileage was 111,255.
Complaint filed: 2015-09-09
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 honda pilot. the contact stated that when the ignition key was turned to the on position, the vehicle failed to start intermittently. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was unknown.
Complaint filed: 2015-05-22
Components: AIR BAGS
purchased 2003 honda accord from a local car dealer for $5,000.00 on 4/8/15. picked up tags, title and registration on 4/20 and was planning on taking vehicle to inspection on 5/2. on 5/1/15 as i was pulling out of a wawa parking lot at 20mph and the passenger air bag deployed without any type of impact to the vehicle. i had the car towed home and took it to the dealer the next day. the dealer pulled up honda recalls for 2003 honda accords and advised us to take the car to a honda dealer. we then had the car towed to honda of turnersville. they informed us that honda did have a recall but it did not pertain to this vin . seriously???? i got an estimate from them to repair which was $3890.00 but they said they would not fix it due the liability. we contacted honda corporate and they sent an inspector out 8 days later. the inspector sent his report to corporate and they informed us that the air bag was not defective. really? since the date of purchase we have travelled a total 0f 429 miles and now it appears that we are out the $5,000.oo that we spent for this vehicle and have no car. we asked for a copy of the report from the honda inspector but were told that we could not have one because they came out as a courtesy.
Complaint filed: 2015-06-24
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 chevrolet malibu classic. when the ignition was turned to the on position, the vehicle did not start. the contact stated that the ignition had to be turned to the off position then back to the on position in order for the vehicle to start. the failure recurred numerous times. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 100,000.
Complaint filed: 2015-09-25
Components: FUEL/PROPULSION SYSTEM
i attempted to fill my 2003 kia soento ex and after pumpming about $2.75 worth of gas, the fuel began to spit back up through the filler hose and spurted/ gush back out on to me. it gives you a false sense that the tank is full but it's not. i attempted to re-fuel and again, the gas spurt/ gush back out. i could get no more than $5.00 dollars in the car. i spoke with the kia dealership in lithonia, georgia and they told me that they have never heard of such a matter. i was instructed to bring the vehicle back. however, i began to research this matter and it was investigated by you all. kia did state that they would look into the matter. i'm not confident that will happen. there are thousands of complaints out there among consumers about this same vehicle between the 2003 through 2006. please investigate! i do believe that this is a recall item. the 2003 kia sorento was the first vehicle made by kia corporation.
Complaint filed: 2019-12-27
Components: ENGINE
engine overheated and head gasket blown due to head bolt threads being stripped. this is a safety issue since the vehicle cannot be driven when this happens and there is a good chance of being stuck on a dangerous road or left to walk alone in a dangerous situation. toyota should repair this.
Complaint filed: 2018-01-11
Components: POWER TRAIN
tl* the contact owns a 1999 jaguar xj8. while driving unknown speeds, the transmission failed to shift into gear and the transmission indicator illuminated. additionally, the accelerator pedal was applied, but the vehicle failed to move. the vehicle was towed to an independent mechanic. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was notified and opened case number: 8000481749. the contact was informed that the vehicle was not included in a recall. the failure mileage was 87,906.
Complaint filed: 2017-03-27
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 toyota 4runner. when the contact started the vehicle, the four side curtain air bags deployed in the vehicle. the contact sustained neck injuries and the passenger sustained burns and cuts on the left side of his arm. the occupants did not require medical attention. there was no fire, crash, or police report filed. the vehicle was towed to the dealer, but was not diagnosed or repaired. the manufacturer was notified. an investigator inspected the vehicle. the contact was awaiting authorization for the repairs. the failure mileage was 136,000.
Complaint filed: 2016-01-31
Components: SERVICE BRAKES
while approaching a stop sign i applied the brakes and the pedal went to the floor. no warning of any kind. lucky for me no traffic was coming.
Complaint filed: 2014-05-08
Components: STRUCTURE
i parked the car. after realizing that i was about 2 ft from the parking bump, i decided to move it forward and as i took the car off park the car took off and hit the bump and was stopped by a tree. the car climbed partially on the tree, leaving the passenger side wheels completely off the ground. i put the brake and shifted to neutral. fortunately, no one was hurt, no airbags displayed. i took the car to the toyota dealer to get an estimate on the repair of the front bumper. toyota investigated and a month later delivered the "data" by mail from bosch, without any useful information for me. i do not dare drive the car. *tr
Complaint filed: 2015-07-15
Components: AIR BAGS
tl* the contact owns a 2003 jeep liberty. the contact stated that the air bag warning light then illuminated intermittently. the contact received notification of nhtsa campaign number: 15v046000 (air bags) and the interim repair was performed on the vehicle. the manufacturer was not made aware of the failure. the contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. the approximate failure mileage was 185,000.
Complaint filed: 2015-07-06
Components: SERVICE BRAKES
slowing down for a red light, had my foot on the brake pedal. as the truck slowed down the abs system took over, causing the brake pedal to "pulsate". i didnt think the truck would stop so i swerved to the right in order to miss the vehicle in front of me that had already stopped. luckily my truck stopped, but it was rather scary. it has happened to my wife and daughter also. there was a recall issued for chevrolet and gmc vehicles in the " severe corrosion" areas, ohio being one of the states, which is where i live. the recall is 05068a. i am curious why cadillac vehicles were not included in this recall even though the same issue is happening and is getting more and more frequent. any light that can me shed on this is greatly appreciated. thank you. updated 9/25/15 *ln updated 11/07/2017*cn
Complaint filed: 2020-11-07
Components: AIR BAGS
airbag warning light stays on when engine starts.
Complaint filed: 2015-02-01
Components: AIR BAGS
air bag light comes on blinks then stays on. *tr
Complaint filed: 2016-02-03
Components: STRUCTURE
there is too much rust on the vehicle! car has never been in any accidents has been washed waxed regularly. supposedly this is a very common issue with these cars which is disappointing. this poses a safety issue as if the vehicle is involved in a collision, the structural integrity is highly diminished due to the corrosion. what is even more scary is that the corrosion starts from the inside out so you will not be able to see the damage until it is too late. mb usa: please assist/help back your products up!
Complaint filed: 2020-01-19
Components: SERVICE BRAKES
abs system will activate when applying brakes without cause such as a wet surface
Complaint filed: 2016-04-14
Components: SERVICE BRAKES
abs and brake light comes on after a few minutes and stays on.
Complaint filed: 2014-04-30
Components: ELECTRICAL SYSTEM
without the clutch being engaged the truck will start. this is improper and will allow the truck to be started while in gear, allowing unwanted movement forwards or backwards. *js.updated 01/07/15 *bf updated 05/29/2015 *js
Complaint filed: 2015-03-19
Components: AIR BAGS
2003 honda civic. consumer writes in regards to airbag recall replacement issues and not hearing from dealer as to when to bring the vehicle in for repairs. *smd
Complaint filed: 2014-09-29
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 oldsmobile intrigue. while driving approximately 15 mph, the engine stalled and all the warning indicators on the instrument panel illuminated. the failure occurred four times. the dealer stated that the ignition switch needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 199,000.
Complaint filed: 2019-08-02
Components: SERVICE BRAKES
tl* the contact owns a 1992 jeep cherokee. the contact stated that the vin was included in nhtsa campaign number: 98v005000 (service brakes, hydraulic). the contact called mopar and the chrysler manufacturer; both confirmed that the parts were not available for the recall remedy. the contact was advised by mopar to have the recall repaired 21 years ago by an independent mechanic. the contact stated that the vehicle would not pass inspection until the recall was repaired. the contact had not experienced a failure.
Complaint filed: 2015-02-24
Components: STRUCTURE
tl*the contact owns a 2001 isuzu rodeo. the contact stated that the vehicle back frame was completely corroded. the vehicle was taken to an independent mechanic. the technician deemed the vehicle unsafe. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 122,000.
Complaint filed: 2014-07-10
Components: AIR BAGS
tl* the contact owns a 2001 oldsmobile alero. the contact stated that while driving approximately 3 mph making a left turn, the driver side and passenger side airbags deployed. the contact indicated that the vehicle did not crash or make contact with anything prior to the deployment. during the incident the ignition switch moved to the run position independently. the vehicle was not diagnosed or repaired. the manufacturer was notified of the problem. the failure mileage was 67,000.
Complaint filed: 2020-03-11
Components: STEERING
tl* the contact owns a 2004 chevrolet malibu. the contact stated that while attempting to make turns there was resistance in the steering wheel. the contact stated that the steering wheel would return to the initial position. phil long ford of motor city located at (1212 motor city dr, colorado springs, co 80905 (844)237-2169, stated that the vehicle was not subjected to a recall. the contact stated that the vehicle was repaired under an unknown recall by the former owner of the vehicle. the vehicle was not repaired. the manufacturer was contacted and informed of the failure. the approximate failure mileage was 148,000.
Complaint filed: 2015-05-07
Components: SERVICE BRAKES
abs and brake lights keep coming on. *tr
Complaint filed: 2015-12-07
Components: STRUCTURE
tl* the contact owns a 2003 buick lesabre. the contact stated that the passenger side dashboard detached, including the air bag housing area. the loosened dashaboard distorted the contact's vision when driving. the vehicle was taken to the dealer. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 95,000.
Complaint filed: 2016-10-06
Components: VISIBILITY/WIPER
tl* the contact owns a 1998 oldsmobile intrigue. the contact stated that the windshield wipers stopped working while driving approximately 55 mph in the rain. the failure occurred three other times and, sometimes, the wipers would remain in the up position and would not move. the contact stated that the vehicle was repaired twice for the same failure. the manufacturer was notified of the failures. the vehicle was not repaired again. the approximate failure mileage was 70,000. updated 01/11/2017*ct *tr
Complaint filed: 2016-08-05
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the recall repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2014-04-01
Components: ELECTRICAL SYSTEM
i approached a stop light. as i stopped, the whole car shut down. i turned the ignition "off", put the car in "park", and turned the "ignition switch" to restart the vehicle. it did start. a couple days later the same thing happened. i took it to my dealer on sept. 15 2008.they asked if i had a lot of stuff hanging on the key ring, i did not. they replaced the ignition switch. on jan. 21, 2011 , i was driving, and, after stopping, the car was running but would not engage (move). had the car towed to dealership. they again replaced the ignition switch and another switch. on feb. 11, 2011, i was at a "drive-up" window, my car just quit running. i had to push it off to the side and have it towed to the dealer. this time they again replaced the "ignition switch" along with a transfer case switch and a transfer case module. they said they had to replace all of them since there was no way to know for sure if it was still related to the "ignition switch". i feel all my issues were relate to the "ignition switch", and all repairs should have been paid by gm.they new they had an issue, or the dealer would not have asked about "excess weight hanging on the key fob". i believe the "ignition switch issue" goes back farther, and affects even more models, than they are currently owning up to. i still have all paperwork pertaining to my repairs. *tr
Complaint filed: 2018-04-11
Components: ELECTRICAL SYSTEM
i just bought my mercedes s500 two weeks ago. it only had one owner, 98,000 miles and good car fax. i was pulling out of my driveway and noticed the dashboard lights were completely dark and all of the gauges were not working!! i cant tell how much gas i have nor how fast i am driving! i research today and find that there was a recall on this issue that is now expired. how and why does a recall expire??!! this is a major safety issue. i wont be able to drive at night, i have children to transport and i don't want to get into a accident or receive a ticket for driving too fast! its so unfair that i just purchased this car and was not aware of a recall. how is this fair to a buyer who would have no knowledge of this!!! so i guess if me and my children got into an accident and died, mercedes would say "oh well, the recall expired". bullshit!!! i am so angry. and they don't care!!!!
Complaint filed: 2014-01-06
Components: SERVICE BRAKES
corroded steel brake line developed a hole and leak of brake fluid. this led to inability to brake adequately to stop. all 4 brake lines need replaced due to severe corrosion. there appears to be a large number of complaints about these and similar gm vehicles experiencing brake line failures. *tr
Complaint filed: 2014-07-16
Components: SERVICE BRAKES
tl* the contact owns a 2004 chevrolet silverado 1500. the contact stated while driving 45 mph, the brakes were engaged and failed to stop the vehicle. the vehicle was taken to the dealer. the vehicle was taken to an independent mechanic. the technician stated the brake lines would were replaced due to the extensive corrosion. the manufacturer was made aware of the failure. the vehicle was repaired. the failure mileage was 115,602 and the current mileage was 122,000. updated 8/28/14*cn updated 11/12/2014 *js
Complaint filed: 2018-02-24
Components: AIR BAGS
srs panel light is on.
Complaint filed: 2014-12-22
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 cadillac cts. the contact stated that the recall notice for nhtsa campaign number: 14v39400 (electrical system) was received in october of 2014. the dealer informed the contact that the part needed for the recall repair would not become available until approximately the end of december of 2014. the manufacturer was not notified of the delay. the vin was not available. the contact had not experienced a failure.
Complaint filed: 2016-10-17
Components: STRUCTURE
tl* the contact owns a 2003 dodge ram 2500. the contact observed that the frame of the vehicle was severely corroded, from the inside out. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the issue. the approximate failure mileage was 130,000. updated 01/11/2017*ct *tr
Complaint filed: 2014-01-12
Components: ENGINE
engine stalled while waiting for a left turn. have a quarter tank of gas. check engine light was on. fault light did not come on. car was pushed while in neutral but breaks did not function. almost hit a parked car. this is the second time of occurrence. repair is more than $1000. mechanic found motor oil leaking on engine parts. in 2003 engine stalled while i was driving on a fwy. repair was a few thousand dollars. *tr
Complaint filed: 2016-05-03
Components: SERVICE BRAKES
vehicle in motion traveling at approx 5-7 mph. zip code 06615 when 3 abs sensor lights went on 1. hill descent 2. abs 3.traction control. recent abs shuttle switch replaced for same reported sensor lights failure. vehicle was not on an incline and at an intersection and light. after passing intersection cars were entering street from side. tried to slow down as car pulled out and could not. another car pulled out. tried to move around car since car would not slow down. upon putting more pressure anti lock vibration began and car had sensation of ' locking up ' on a wheel and felt as if the car was either sliding or 'not having any brake' control. and steering seemed to be affected. had to cross oncoming car lane to veer away from cars pulling into my line as car was not handling properly. had to go off the far left side of road onto sidewalk, grass of a private residence lawn and went through a fence. when i took my foot off the brake and began to brake again the sensation was as if pressure was not pumped into brake line and was able to then stop the car. this is the second time i could not stop the vehicle from antilock failure. the first time i thought it was weather related road conditions however i was traveling slowly approaching a red light and had to go through the light because car would not stop. the car has significant damage. four other cars were avoided as i lost control failure of brakes. wheel sensor speed and steering. no one injured. vehicle was on main street at lunch time when there was activity on main street. 3 recalls for this model on record. 1 recall for this car was drive shaft related failure and vibration in advance. i experienced this and the drive shaft did brakedown on a small road causing car to go out of control. fireman 1st responder helped me to safety. driveshaft recall for 2004 model was in 2012. police report: 16-10673.
Complaint filed: 2016-02-17
Components: SERVICE BRAKES
tl* the contact owns a 1999 gmc yukon. the contact stated that while braking at low speeds, the vehicles front end would rattle and shake. the contact stated that the brake pedal would travel to the floorboard when depressed. the vehicle was taken to the dealer where it was diagnosed that the abs module needed to be repaired. the vehicle was repaired, however the failure recurred. the manufacturer was made aware of the failure. the failure mileage was 90,000.
Complaint filed: 2014-06-23
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1998 honda accord. while driving various speeds, the engine stalled. the vehicle was able to be restarted and resumed normal operation. the failure occurred numerous times. an independent mechanic replaced the ignition switch. nhtsa campaign number 02v120000 (electrical system) was related to the failure; however, it had expired. the manufacturer was notified. the approximate failure mileage was 147,000. updated 08/18/14*lj updated 08/23/2017*ct
Complaint filed: 2015-11-11
Components: AIR BAGS
air bag lite stays on
Complaint filed: 2019-03-24
Components: ELECTRICAL SYSTEM
failure of stepper motors in instrument cluster.
Complaint filed: 2015-04-24
Components: STRUCTURE
tl* the contact owns a 2000 ford windstar. while driving at 55 mph, a loud noise emitted from under the subframe. the vehicle was towed to an independent mechanic who diagnosed that the subframe and the engine cradle were severely corroded. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 130,000.
Complaint filed: 2015-05-27
Components: SERVICE BRAKES
i was driving and went to brake the vehicle and the pedal went to the floor the brake light came on in the dash and it was making grinding noises and there were no brakes. i pulled over and turned the car off and started again and it was ok. it happens periodically.
Complaint filed: 2016-03-04
Components: STRUCTURE
rear back door flew open and unable to latch while driving on parkway.
Complaint filed: 2014-07-26
Components: SERVICE BRAKES
total brake failure. i went to apply my brakes and pedal went right to floor, luckily i had the presents of mind to use emergency brake. *tr
Complaint filed: 2014-04-05
Components: SERVICE BRAKES
low brake fluid/ brake light came on. added a cap full of brake fluid as brake fluid was already full. 2days later light came back on and has been on ever since. cannot fit any more brake fluid. *tr