vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2016-04-04
Components: STRUCTURE
front driver side door started making popping noise when opening and closing. the car has only 105,000 miles at time of start of problem.i have read that there are numerous sienna owners of varying model years who have the same problem. caused by a failing door check. it is an annoyingly loud sound and as the vehicle owner i am concerned about the inherent dangers from further deterioration. what if i am unable to open the door in an emergency? can the door fall off? what about potential injury to bystanders? what will it take for toyota to do a full recall? injuries, deaths and lawsuits? this problem is not due to careless use of the vehicle. this is due to shoddy workmanship by the manufacturer - toyota. their ability to manufacture reliable products is becoming increasingly suspect. they don't seem to be willing to take full responsibility for this problem they created. they sent me a letter saying the warranty on the van to cover this defect has been extended to 5 years and 100,000 miles. well, i bought this vehicle new in 2004 and now it has 105,000 miles (the point at which the problem began). that is a useless warranty. they need to take full responsibility for a manufactured defect and provide warrantied replacement to consumers who had faith in them and purchased their product. this is a $2000 fix to replace the door that they need to take responsibility for.
Complaint filed: 2015-01-12
Components: AIR BAGS
vehicle experienced a minor grazing impact on both right side doors (in the middle of an intersection), which deployed the right side airbags and also the airbag inside the front passenger leather seat. after the accident, the window glass didn't break, the doors opened and closed normally. the safety issue is that when the airbags deployed, the engine died immediately, as if from an electrical failure, and the steering wheel pulled to the right and the driver (me) had no braking. the car veered to the right and coasted to a stop in a yard at the far end of the intersection. afterwards, the car started normally and was drivable. fortunately, there was no traffic or pedestrians, so nobody was injured. i called customer service at infiniti, and the representative checked with their technical people whether the airbags are intentionally designed to kill the engine on deployment, or whether this indicated a system malfunction. the customer representative reported back that infiniti tech support couldn't say, one way or the other, which struck me as an evasive response. the infiniti case number is [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2022-10-30
Components: STEERING,SUSPENSION
i am adding new parts to this vehicle 100 000 tune up
Complaint filed: 2016-09-13
Components: SERVICE BRAKES
my son was driving my 2002 avalanche when the brake pedal went to the floor without any prior warning or dash lights. although he did go through the intersection he was trying to stop for there was no traffic and no accident. the problem was a brake line failing.
Complaint filed: 2016-05-30
Components: SERVICE BRAKES
bad rusted brake lines about to fail. i see on line that gm use bad steel lines.
Complaint filed: 2014-12-29
Components: SERVICE BRAKES
while coming up to an intersection my brake pedal suddenly went nearly to the floor. fortunately there was no one ahead of me , nor was there any cross traffic. i soon found out that my front brake line had rusted completely through and had lost all brake fluid to the front brakes. all brake lines had to be replaced. *tr
Complaint filed: 2014-02-24
Components: SERVICE BRAKES
driving down the road and the brake pedal became mushy, took precaution to get home with slow speed. about 100 yards from my driveway the brake service light came on. complete loss of hydraulic braking power. coasted into drive and applied parking brake. checked brake lines and found all brake lines rusted but the front right brake line rusted through allowing all brake fluid to leak out. the brake reservoir was completely empty. *tr
Complaint filed: 2014-06-06
Components: SERVICE BRAKES
driving down middlebelt road coming up to a red light i hit the brakes and the brake pedal went to floor, truck finally came to stop, looked under hood and could see brake fluid leaking out of right front brake line. *tr
Complaint filed: 2015-08-10
Components: ELECTRICAL SYSTEM
while driving my 4 children all but one in a car seat, my car just died without warning, my car starting rolling backwards before i had even realized it shut down. in panic i got the car stopped and put into park and got hazards on and then tried starting car and it fired right back up. i brought it to mechanic to be told its the air filter, changed that then got told its the mass air flow sensor, replaced that then was told that's not it. finally someone said its the pcm!! no one can do it but ford so i called ford, ford says that cannot do it!! go figure, so i am now scrambling for the money and for the parts and for the mechanic to fix this. and from what i can follow from the other complaints its not just me this happening to over and over again. this is a faulty make and should not have to come out of the customers pocket anymore. ford should pick up the pieces.
Complaint filed: 2016-01-03
Components: ENGINE
driving 70mph, highway 41n-wisconsin, just north of oshkosh, legal speed limit, 35 degree weather, nearing end of a 90 mile trip with wife and granddaughter, early evening, when i heard a noise/thud, then had dash engine warning lights and alarms go off as well as severe vibrating and noises under the hood with loss of power. managed to get my 4x4 truck out of center lane and into emergency lane without being hit. tried restarting engine a couple of times, which it did, but i shut it down immediately both times because of severe vibration and noise. after arranging for emergency road service and a police officer to protect my backside from traffic approaching from the rear, the truck was towed to my ford dealership of 12 years. i had purchased my truck there new and did all my maintenance there, except maybe a couple of oil changes when i have been out of state. there the truck was diagnosed to have cam phaser failure and needed a 5,000+ engine replacement @ 130,000 miles. unbelievable. i've had the cracked windshield, the rear seal issues, the various electronic failures and yes, the ford spark plug issue with broken plugs during a maintenance change. i still loved my truck until it nearly caused my family and i serious injury or death, or possibly some other undeserving soul. i'm not replacing the engine and am trying to extract whatever remaining value exists. the dealership has been indifferent to the situation and has done little. so yes, i'm livid about the money and the loss of it, but am also livid and concerned as to who has to be hurt or worse yet killed before something is done. there are literally 100s/1000s of cam phaser complaints for the triton 5.4l that i have read through as well as having talked to a few mechanics since the incident. thank you ford for taking my money and jeopardizing my family's safety. i am no longer a ford customer! *tr
Complaint filed: 2014-10-20
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 cadillac deville. the contact received a notification for nhtsa campaign number: 14v355000 (electrical system). however, the part needed for repair was unavailable. the contact stated the manufacturer exceeded a reasonable amount of time for recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. updated 12/01/14*lj
Complaint filed: 2015-04-04
Components: SERVICE BRAKES
headed out on a quick trip into town. as i turned off of the street i live on i came to a stop sign and as i went to hit the brakes they went all the way to the floor and i could not stop my vehicle in time. i was lucky because i was going downhill at the time but as luck would have it, no cars were at the stop sign and i was able to go through the stop sign and turn left onto an uphill road and let gravity stop my vehicle. had this had happened once i hit the busy street i was headed to it would have killed someone else as well as myself! i have read that this problem has been reported and no recall from chevrolet. that is just a crime, in my opinion! *tr
Complaint filed: 2014-07-16
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 chevrolet malibu. the contact stated that while driving at an unknown speed, the vehicle stalled. the vehicle was taken to an independent mechanic. the technician diagnose that the anti-theft system failed. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 160,000 and the current mileage was 162,000.
Complaint filed: 2014-09-28
Components: ELECTRICAL SYSTEM
wire insulation covering has deteriorated due to heat and age leaving powder of insulation and bare wires causing malfunction. mbna was contacted but never answered except to get my country. second attempt at communicating with them got no response. *tr
Complaint filed: 2021-04-29
Components: STRUCTURE
tl* the contact owns a 2003 4runner. the contact stated that while the vehicle was being repaired, he was informed that the undercarriage and subframe of the vehicle was extremely rusted. the vehicle had not been taken to a dealer or independent mechanic to be inspected. the manufacturer was not made aware of the failure. the approximate failure mileage was 139,000.
Complaint filed: 2015-11-11
Components: AIR BAGS,STRUCTURE
my dashboard has been recalled and mine is split and keeps getting larger especially where the passenger airbag is located. lexus told me in july 2015 that the "dashboards will be released at the end of this month." that did not happen. the response that i received as to whether my airbags were takata, lexus responded, "unfortunately we do not have data on the manufacturer.but can assure you that .the airbags.are not under any recall at this time." i am suppose to feel good driving my car with that statement? they have always known every part in my car by vin . i am also driving around with the headlights' excessive moisture after they finally could replace those. alluding me that i would be able to get the dashboard fixed at the end of july, i held off get that repaired until i could do all three. now, i believe that the headlights' repair will be at my expense. when is nhtsa.dot.gov going to enforce the recalls? i many others are driving death vehicles!!! are my children going to have to sue both you lexus for neglect? i, numerous others, thought that we were paying you to protect us. when are you going to protect us instead of just recording our issues?
Complaint filed: 2014-03-03
Components: SERVICE BRAKES
gm recalled this vehicle in 2006 due to corrosion of front abs speed sensor (chevy recall 05068c: product safety - front wheel speed sensor corrosion). my abs are pulsing at very low speed - stop signs/lights/parking etc. this is characteristic of the corrosion issue. i've been told i had the repair (i don't doubt it - there were two - one for rear parking brake and one i didn't really research - i just took it in - i assume that was this issue - sensor corrosion). i know the vehicle is 13 years old. however, i'm the original owner, and it has only 87,000 miles. it was always garage kept. it lived in wi for its first 11 years, and now resides on the southern or coast. my question: once an oem makes a safety repair under recall, is there an obligation that it solves the problem? or is it the usual 1 year parts and labor thing? thanks! *tr
Complaint filed: 2015-03-26
Components: ELECTRICAL SYSTEM
while driving all my cluster gauges froze.i was parked and it still said i was going 40mph.how is this not a recall? no clue how fast i was going,nor how much fuel i had.we should be reimbursed something. *tr
Complaint filed: 2019-11-21
Components: AIR BAGS
tl* the contact owns a 1997 jeep wrangler. the contact received a recall notification for nhtsa campaign number: 97v080000 (air bags). the air bag warning indicator illuminated and the contact was concerned that the air bag might deploy without warning. the vehicle was taken to ganley village chrysler dodge jeep ram fiat (2115 mentor ave, painesville, oh 44077, (440) 354-4358) where it was diagnosed, but the part was not available for the repair. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was approximately 196,000. parts distribution disconnect.
Complaint filed: 2015-11-19
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v313000 (air bags) and stated that the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experience a failure. parts distribution disconnect. updated 2/4/16 *cn *cn
Complaint filed: 2016-12-05
Components: AIR BAGS
takata recall,i have received letters for the past three years to replace my air bags, but the parts are not in stock. should i continue drive my truck with this safety issue or should the manufacture provide me with vehicle.
Complaint filed: 2014-05-15
Components: STRUCTURE
rear differential cover is rotted out and leaking oil. it is very rust. *tr
Complaint filed: 2017-02-05
Components: ELECTRONIC STABILITY CONTROL (ESC)
was driving down the road about to turn and then my engine shut off and lagged then started again almost got into a crash, when that happen three lights in my dashboard turned on. the lights where the check engine, vhdc and slip light. this happen to me last year too and it was the cam shaft sensor
Complaint filed: 2015-07-27
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 hyundai santa fe. while driving approximately 35 mph, the warning indicators illuminated on the instrument panel. the contact stated that an error message displayed to call the dealer. the vehicle was driven to the dealer for diagnostic testing. the technician stated that they need to replace the spo navigation system. the vehicle was repaired. the manufacturer was notified of the failure. the approximate failure mileage was 5,389.
Complaint filed: 2017-11-16
Components: SERVICE BRAKES
tl* the contact owns a 2004 hyundai xg350. while driving approximately 20 mph, the vehicle failed to stop when the brake pedal was depressed to the floorboard. the contact had to apply the emergency brake to stop the vehicle. the vehicle was driven to the contact's residence where brake fluid was found leaking underneath the middle of the vehicle. the vehicle was later taken to an independent mechanic where it was diagnosed that the metal brake line was completely corroded. the vehicle was not taken to a dealer. the manufacturer was not contacted. the approximate failure mileage was 71,000.
Complaint filed: 2016-05-09
Components: AIR BAGS
srs light illuminated at approximately 130000 miles. mechanic states code 15-3 "faulty opds sensor". sensor is faulty by design, is not affected by age or use of vehicle. previous extended warranty addressed this code, with language in warranty stating vehicles past 10 year mark are eligible for goodwill coverage to fix this issue. acura refused to cover cost of this fix under goodwill. manufacturer should be held accountable for design failures. safety issue as air bags will not deploy if srs light is on.
Complaint filed: 2016-05-04
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 ford ranger. the contact received notification of nhtsa campaign numbers: 15v322000 (air bags) and 16v036000 (air bags); however, the parts to do the repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not avaliable.
Complaint filed: 2015-02-09
Components: AIR BAGS
the air bags light does not come on meaning the module is not functioning. i had the car inspected and it failed due to this issue. records show a recall was registered in 05. well here it is 10 years later and the problem was not resolved and something overlooked. it's a safety hazard regarding my life and others as well not knowing if these air bags deploy or not while i'm on the road. i need this resolved quickly. they never fixed the problem the first time so why's it happening again? *tr
Complaint filed: 2015-01-09
Components: SERVICE BRAKES
tl* the contact owns a 2003 chevrolet silverado 2500. the contact stated that while driving 40 mph, the brake pedal was depressed and failed to respond. as a result, the contact noticed brake fluid dripping under the vehicle. the vehicle was taken to an independent mechanic. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 160,000. the vin was not available.
Complaint filed: 2014-11-03
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 lexus lx470. the contact stated that while driving at approximately 60 mph, the traction control warning light illuminated and the steering wheel would veer to the left and right. the vehicle was taken to a dealer, who diagnosed that the alternator needed to be replaced. the vehicle was repaired but the failure persisted. the manufacturer was notified of the failure. the approximate failure mileage was 203,000.
Complaint filed: 2016-10-12
Components: SERVICE BRAKES
takata recall we recieved a notification of safety recall notice 15s27 of defective rear axle on the vehicle. we having problems with the brakes and that might be the reason we having those issues.
Complaint filed: 2015-01-28
Components: STEERING
exposed parts of toyota steering components all rusted tight. very dangerous when it finally locks. i am sure there was a recall notice on this when i first got the vehicle. they seem to have wanted to hide this issue. replaced the rack and pinion the steering rack and steering knuckle. hose ends corroded so bad had to replace it also. *tr
Complaint filed: 2016-11-15
Components: ELECTRICAL SYSTEM
your car like all newer cars are junk. read claim 10926267.
Complaint filed: 2017-07-31
Components: STRUCTURE
tl* the contact owns a 2004 infiniti fx45. the contact stated that the dashboard was beginning to form bubbles the size of door knobs. the failure produced a glare from the bubbles, which made it difficult to see out of the front windshield. the dealer was not contacted. the manufacturer was made aware of the failure and informed the contact that there was no recall on the failure; however, the warranty was extended an additional four years around 2006. the contact was also informed that due to the vehicle not being brought in around the time of the warranty extension, they were no longer obligated to provide the repair free of charge. the vehicle had not been repaired. the approximate failure mileage was 110,000.
Complaint filed: 2014-07-11
Components: STRUCTURE
a small crack developed on the dashboard on left side of the airbag. over time, the crack has grown and another crack has developed on the right side along the airbag. both cracks are of equal length running from the top of the dashboard down past the airbag. *tr
Complaint filed: 2024-01-02
Components: STRUCTURE
the contact owns a 1999 honda accord. the contact stated that while driving at an undisclosed speed, the front of the vehicle made an abnormal sound. the contact's father inspected the vehicle and discovered that the sub-frame was severely corroded. upon investigation, the contact related the failure to an a/c condensation leak onto the sub-frame, causing the sub-frame to corrode. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 188,000.
Complaint filed: 2017-08-31
Components: STEERING
tl* the contact owns a 2005 cadillac deville. the contact stated that while driving at approximately 25 mph and attempted to make a turn, the steering wheel locked. no warning indicators illuminated. the contact mentioned that the failure progressed. the contact had to shut the vehicle off and restart in order to make the turn. the dealer or an independent mechanic did not diagnose the vehicle. the manufacturer was not notified of the failure. the vehicle was not repaired. the approximate failure mileage was 105,000.
Complaint filed: 2014-03-24
Components: SUSPENSION
tl* the contact owns a 1996 toyota tacoma. the contact stated that the frame on the rear passenger's side tire became detached from the vehicle. the vehicle was not taken to a dealer for inspection or repairs. the manufacturer was notified. the approximate failure mileage was 189,000.
Complaint filed: 2014-10-27
Components: ELECTRICAL SYSTEM
from the time of purchase we noticed the interior lights flickering. this could occur while driving, while parked, and even while the car was turned off at night. the car's alarm would also chirp when the car was off. this has continued, and progressed to the battery draining if un-driven for over 12 hours. we couldn't get any of our mechanics to take an interest in the issue. they couldn't offer any suggestions. when having a minor accident repaired, a mechanic suggested a problem with the wiring harness. *tr
Complaint filed: 2014-06-13
Components: STRUCTURE
passenger side floor board completely rotted out. i bought my car 2 1/2 years ago (purchased in 2012) from a nissan dealer and they put a inspection sticker on my car which it should of never got one. i looked under the car at the time of the sale but i didn't see any holes because they popped riveted a plate to cover the damage and painted it so it looked like nothing was wrong. i just recently brought my car in for service and the plate fell off and you can see my carpet from the outside of the car. granted my car is 12 years old but the rust is so bad that it looks like a 30 year old car. *js
Complaint filed: 2014-11-25
Components: FUEL/PROPULSION SYSTEM
fuel leakage squirting out when refueling starts. *tr
Complaint filed: 2022-02-17
Components: AIR BAGS
i was driving slowly (35mph), regular speed limit on that road is 60. roads were snowy and icy, another vehicle driving extremely fast for the road conditions, started to swerve head on in to my lane, i swerved to avoid a head on collision. in doing so, i hit ice, started doing a 360, the front end and the drivers side door of my vehicle hit an irrigation ditch where it goes under a street, it caught my vehicle on the drivers side and i started rolling. i rolled 3 or 4 times and finally landed right side up. my roof was caved in and resting on the top of my head, shoulder and neck. however, none of my airbags deployed ( see pictures), even though i hit the irrigation ditch head-on. vehicle can be inspected if needed. the vehicle is totaled as they had to cut the doors off to extract me. i have left head, shoulder, neck, abdomen and leg soft tissue damage since i kept slamming in to the steering wheel with no protection since my air bags did not deploy. i did have my seatbelt on.
Complaint filed: 2014-11-19
Components: SUSPENSION,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
tl* the contact owns a 2001 mercedes benz cl600. the contact stated that the instrument panel cluster failed to work and the gauges intermittently shorted out. the vehicle ran out of fuel due to the fuel gauge failure. the contact was able to refuel the vehicle. while traveling over unleveled land or a bumpy road, the instrument panel flickered. the vehicle was taken to a repair shop and the mechanic repaired the vehicle with a hose kit; however, the failure recurred. the contact stated that there was an intermittent leak occurring under the hood. the contact had to fill the hydraulic fluid and press a button to raise the chassis as an interim repair for the leak. the vehicle was not repaired. the contact was not able to drive the vehicle due to the failures. the vehicle was not included in nhtsa campaign number: 04v228000 (suspension). the manufacturer was notified of the failure. the approximate failure mileage was 59,000.
Complaint filed: 2017-03-19
Components: AIR BAGS
takata recall. i received a interim notice s43/nhtsa 16v-352 for passenger airbag inflator on 7/1/2016. it stated metal fragments striking occupants resulting in serious injury/death. also stated no parts available. which tells me no passengers in our largest 6 seater vehicle. 10/5/2016 i emailed mopar to add to "on email list" for parts hoping to get problem fixed asap, no response. feb. 17, 2017 i went to local dealer who also looked up recall and stated still no parts to protect your family. what is the hold up? my 6 seater truck gets used everyday, can you help!
Complaint filed: 2014-12-01
Components: ELECTRICAL SYSTEM
i. was having trouble with the ignition couldn't get the key to work. it wouldn't turn and couldn't get the key out. i had the ignition replaced at my cost. then i heard there was a recall for the ignition. i called gm they said they wont cover the cost of my repairs. *js
Complaint filed: 2015-03-18
Components: SERVICE BRAKES
tl* the contact owns a 2001 land rover discovery. while driving approximately 50 mph, when the brake pedal was depressed, the vehicle failed to brake properly while the traction control, abs, and down hill sensor warning lights illuminated. the failure recurred multiple times. the vehicle was taken to an independent mechanic, who was unable to diagnose the failure and referred the contact to the dealer. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 130,000.
Complaint filed: 2017-01-05
Components: ENGINE
tl* the contact owns a 2000 buick regal. the contact stated that the vehicle was serviced per nhtsa campaign number: 09v116000 (engine and engine cooling), but the remedy failed to repair the vehicle. the contact stated that the vehicle stalled while driving home from the dealer and smoke appeared under the hood. the contact stated that no flames were visible, but the engine cover and other parts were missing from the engine. the contact stated that the service engine indicator illuminated. the vehicle was towed to the contact's home. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 155,000.
Complaint filed: 2018-01-25
Components: SERVICE BRAKES
tl* the contact owns a 2004 cadillac deville. the contact stated that the brakes had been applied and the pedal traveled to the floorboard. an independent mechanic diagnosed that the brake lines prematurely rusted and there was a presence of brake fluid leakage. the contact's vehicle was not included in a manufacturer recall for the brake system. the dealer was not contacted. the manufacturer was notified and provided no solution. the approximate failure mileage was 65,000.
Complaint filed: 2019-07-18
Components: ELECTRICAL SYSTEM
the ecu itself is not working, which they are supposed to never stop working. well ours stopped working and the licensed mechanic will not work on it if it is recalled. we are literally waiting on toyota to fix our car. they have not done so. the hole ecu not just part of it.
Complaint filed: 2015-02-09
Components: AIR BAGS
tl*the contact owns a 2004 dodge ram 1500. the contact received nhtsa campaign number: 14v770000 (air bags) however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2015-01-26
Components: ELECTRICAL SYSTEM
tl*the contact owns a 2001 pontiac grand am. the contact stated when attempting to turn the ignition, the vehicle failed to start. the vehicle was towed to an independent mechanic and the ignition switch was replaced. the contact stated that the failure recurred twice. the contact received notification of nhtsa campaign number: 14v400000 (electrical system) but the vehicle had not been seen by the dealer. the manufacturer was notified of the failure. however, the contact was notified that the recall notice received did not address the failure. the approximate failure mileage was 160,000.
Complaint filed: 2014-05-09
Components: ELECTRICAL SYSTEM
the door will not unlock with a key fob, key or manually. you are literally locked in the car and cannot open the door to get out. this is horribly dangerous and if you were in an accident you could not get out of the car. please help get a recall on this part. this car is not safe. *tr
Complaint filed: 2014-04-11
Components: ELECTRICAL SYSTEM
the ignition key may be removed without turning off the ignition regardless of shift lever position; it can be removed while driving or parked. i purchased the vehicle used and assumed that the problem was a worn key or ignition barrel so i hadn't reported it. the news item that detailed this particular problem failed to mention this particular model of the saturn brand. i am now filing this formal report to include the saturn vue as part of the ignition switch problem caused by general motors. please respond to let me know your action regarding this filing. *js
Complaint filed: 2018-05-09
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
first off, car had abs light on. dealer replaced every abs component. now engine and abs light are interchanging on and off. believe to be a wiring fault. also, transfer case has gone out twice in 2 years. i have heard from multiple sources that transfer cases fail often in these cars which i believe to be a manufacturers defect.
Complaint filed: 2014-09-29
Components: STRUCTURE
running board rusted and fell off. *tr
Complaint filed: 2015-05-14
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 gmc yukon denali. the contact stated that the speedometer failed and prevented the contact from knowing how fast the vehicle was traveling. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer stated that the warranty on the speedometer cluster replacement ended in 2010. the vehicle was not repaired. the approximate failure mileage was 105,000.
Complaint filed: 2020-01-02
Components: STRUCTURE
i am the owner of a white 2003 infiniti m45. a few years ago, i noticed a small chip right above he windshield on the roof of the car. i contacted infiniti back then to see if there were any recalls, but there were not. at this point, there is no paint covering the top of the vehicle. as of today, infiniti still has no recalls/campaigns for chipped paint of this particular model. but, i did find during research that there new models with defective (white) paint that has been reported. the vehicle was never damage, i have seen a couple other 2003 m45's with chipping paint. which would leave be to believe that there must have been defective paint. my vehicle is unrecognizable. this vehicle had been garaged kept and not driven for 1-2 years, yet the paint continued to peel. i got an estimate to have the car painted, which would have been close to $4,000! i would just like for this to be researched through your agency if at all possible. thanks
Complaint filed: 2014-06-09
Components: VISIBILITY/WIPER
vehicle bought used at 132000. wipers stop working intermittently. must bang on wiper motor to engage blades. headlamps, fuses, am/fm radio, and hazard lights also fail intermittently. *tr
Complaint filed: 2014-09-27
Components: SERVICE BRAKES
i was pulling up to a stop sign in my 2004 chevrolet silverado 1500 and easing on the brakes when i noticed they were soft, so i pushed on them harder and still nothing. the brake pedal was all the way to the floor with barely any stopping power. luckily there was no one at the stop sign and i was able to push the emergency break to get enough stopping power to come to a halt shortly into the intersection. the "service brakes" light came on once the computer noticed that the brake pedal was against the carpet and the truck wasn't slowing down, which is obviously too late. upon further investigation, the failure seems to be in the brake lines just behind the driver side door. the plastic support bracket that supports the brake lines as they run along the frame had fluid dripping off it and rusty broken brake lines in it. *tr
Complaint filed: 2016-07-18
Components: STEERING,SERVICE BRAKES,ENGINE
tl* the contact owns a 2001 volvo s60. while driving at unknown speeds, the vehicle stalled and the brakes and power steering malfunctioned without warning. the vehicle was not diagnosed nor repaired. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 173,000.
Complaint filed: 2019-05-14
Components: STRUCTURE
tl* the contact owns a 2003 toyota tacoma. the contact stated that he inspected underneath the vehicle and noticed that the frame was completely rusted. the contact called the darcars located at 15625 frederick rd, rockville, md 20855 where it was informed that there was no recall for the frame. the manufacturer was made aware of the failure and stated that an unknown recall for frame corrosion expired, and referred the contact to the nhtsa to file a complaint. the vehicle was not repaired. the failure mileage was approximately 115,000.
Complaint filed: 2019-09-12
Components: SERVICE BRAKES
tl* the contact owns a 2003 chevrolet silverado 2500. while the contact's son was driving 2 mph in a parking lot, the brake pedal was applied, but the vehicle failed to respond when it was depressed to the floorboard. there were no warning indicators illuminated. also, the low brake fluid indicator illuminated. the vehicle was taken to lindsay buick gmc (250 w shirley ave, warrenton, va 20186, (540) 987-2082) where it was diagnosed that the brake lines were corroded. the vehicle was repaired. the manufacturer was not contacted. the failure mileage was 190,703.
Complaint filed: 2015-01-20
Components: AIR BAGS
tl* the contact owns a 2003 volkswagen beetle. after starting the vehicle, the air bag warning light illuminated. the vehicle was taken to the dealer where it was diagnosed that unknown air bag wires needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 80,000.
Complaint filed: 2020-10-29
Components: STRUCTURE
while driving the vehicle and after turning onto a state highway it suddenly swerved badly and the rear end began swaying back and forth making it uncontrollable. i stopped the car immediately. it was discovered that the frame had rusted so badly it became separated from the rear axle. i had to tow it home on a flatbed trailer.
Complaint filed: 2015-01-04
Components: STRUCTURE
frame broke due to rust behind the cab. *tr
Complaint filed: 2016-11-07
Components: STRUCTURE
tl* the contact owns a 2000 toyota 4runner. while driving 25 mph, the contact heard an abnormal noise and the vehicle moved side to side. there were no warning indicators illuminated. the vehicle was diagnosed by an independent dealer who diagnosed that the frame was fractured, rusted, and the trailing arm anchor was rusted and fractured. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 111,000.
Complaint filed: 2016-07-05
Components: STRUCTURE
re: 1997 toyota 4runner - i am original owner of this defective vehicle.the frame rail on the passenger side has severe rust perforation in the back where the rear control arm bracket is welded to the frame rail. an independent certified mechanic has stated that the vehicle is unsafe to drive and should have been recalled as this is a manufacturer design/material defect and a common issue although previously unknown to me. upon further research i have learned that many other owners of this generation of thetoyota 4runner have reported this issue. please note there a great many of these vehicles still in service whose owners are unaware of this issue and are in serious danger of harming themselves and other innocent people. must the nhtsa wait for someone to die before toyota is held accountable by the nhtsa for this defect?
Complaint filed: 2016-07-15
Components: ENGINE AND ENGINE COOLING
engine fire while on the highway. we recently had a disaster in our motor home. a fire broke out in the engine compartment while on the highway (oct 2015 near asheville nc). what i discovered was a seal had failed on the hydraulic motor that drives the fan. (this unit has a side radiator) when the seal failed it sprayed oil on the fan blades thus spreading oil over the turbo and exhaust manifold of the engine. have seen 3 other coaches in flames with the same problem. looked on the web at many coaches in salvage yards and almost always the fire starts in this same location. this is a potential life threatening situation. by the time i had the coach stopped it had completely filled with thick black smoke and i had problems getting my wife out the door, also a very expensive problem. i think a shield around the motor to keep oil from getting on the fan blades or a double seal on the motor shaft with a drain tube between seals would be an easy fix and not too expensive. the coach we lost was on a spartan chassis the last one i saw burn was on a freight liner chassis. i think all the coaches with side radiator have this same issue. i sincerely hope you will look at this issue. *tr
Complaint filed: 2015-03-04
Components: AIR BAGS
tl* the contact owns a 2001 toyota camry solara. while at a complete stop, another vehicle crashed forcefully into the front driver side of the contact's vehicle. the air bags failed to deploy. the contact suffered from strained chest muscles and cracked ribs, which required medical attention. a police report was filed. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 178,000.
Complaint filed: 2015-02-06
Components: STRUCTURE
tl*the contact owns a 2004 acura tl. the contact stated that the passenger side dashboard had severely cracked around the air bag area. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 100,000.
Complaint filed: 2017-12-05
Components: AIR BAGS
red airbag light is on.
Complaint filed: 2014-07-02
Components: STRUCTURE
tl* the contact owns a 2003 jeep liberty. while attempting to exit a residential driveway, the contact heard a loud noise coming from the vehicle. the contact noticed that the vehicle's frame was corroded and had the vehicle towed to a local mechanic. the technician confirmed the failure and stated that the frame needed to be replaced. the vehicle was not repaired and the manufacturer was notified. the failure mileage was 91,000.
Complaint filed: 2017-12-07
Components: STRUCTURE
tl* the contact owns a 2003 ford ranger. while taking the vehicle to receive new tires at schierl tire and service center (1002 s 8th street, medford, wi 54451; 715-748-2963), the contact was informed that the rear frame near the shackles and bumper was severely rusted. the rust was so bad that nothing could be attached to the frame. the contact called medford motors (105 wisconsin avenue, medford, wi 54451; 715-748-3700) who informed the contact that the failure was premature and the frame needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 135,000.
Complaint filed: 2014-10-01
Components: ELECTRICAL SYSTEM
i have been having this issue for a few years now. when i put the key in the ignition and go to turn key over, the key will not turn. i have to sit there and wiggle up and down and back and forth to get the key to finally turn so i can start the car. no one else can drive my car, because no one else can figure out how to get the key to turn over. also, my keys come out of the ignition while car is in the on or off position. i have been having this issue for over a year now. i have been following the recalls on the gm and chevy vehicles and believe i am having the same ignition issue as the other recalled vehicles. i have talked with customer service at gmc about this issue but they have not been able to help me. there has not been a recall on the 2005 chevy equinox yet. *tr
Complaint filed: 2016-05-01
Components: SUSPENSION,AIR BAGS
my airbag light is on and will not go off and i also have a knocking and ticking noise on the front passenger side when turning my steering wheel.
Complaint filed: 2016-05-08
Components: SERVICE BRAKES
drive in parking lot with slow speed. red break light is suddenly on then the grinding sound is occurred. if try to touch the break, you feel it is difficult to response. it seems the break is engaged. it will be back to normal when you turn off the engine then turn it on. the red "break" light is off then back to normal. no any beak oil leaking. go garage to check the odb2 code and there is no any error code for it. it seems the break booster gets messed up and no code recording for 2004 armada. it is safety issue that the break will engage randomly. it is lucky that it happens in the parking lot with almost stop speed. it will be terrible when it happen in the high way.
Complaint filed: 2017-08-31
Components: STRUCTURE
i heard vibration by the rear drivers side wheel. i inspected the vehicle and noticed i could actually move (wobble) the wheel, it came loose from the frame according to 3 car shops. i even took it to a chevy dealership, it was deemed unsafe to drive. also the frame is completely corroded, there are parts of the unibody frame that are just missing due to rust and corrosion. the rest of the car is in very good shape, but due to the frame issue its now unsafe to drive and way too expensive to repair. any recalls on the 1998 cavalier?
Complaint filed: 2014-06-22
Components: AIR BAGS
got in the car put key in ignition started to turn key and passenger air bag deployed for apparently no reason. broke windshield. was unable to see or hear at first and suffered a cut under chin and headache for 4 days. where the car was parked there was no way for anyone to hit the front end. there is video showing no damage to the outside of the car at all. there was witnesses to the fact that the car never moved and engine never started. *tr
Complaint filed: 2017-02-21
Components: AIR BAGS
takata recall? my red srs light is on. i have been to the dealer in martinsville, va and i think a driver side airbag has been replaced. why is my srs red light on just after this?
Complaint filed: 2016-01-21
Components: AIR BAGS
tl* the contact owns a 1995 buick lesabre. the contact stated that while in traffic, the passenger air bag inadvertently deployed without warning. as a result, the passenger sustained legs injuries that require medical attention. a police report was filed. the vehicle was towed to an independent mechanic. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 130,000.
Complaint filed: 2021-05-16
Components: SERVICE BRAKES
vehicle was being driven when "service brake system" appeared in the dic. vehicle was safely returned to owners home where it was discovered a master cylinder failure had occurred. the master cylinder contained no brake fluid, the booster was covered in brake fluid, and fluid was dripping from the undercarriage to the ground. the master cylinder and booster were replaced. in the process of bleeding the brake lines, a secondary leak was discovered in the brake line to the left front caliper. an inspection revealed a failure of the brake line due to rust. inspection of the other brake lines revealed rust which will require replacement of all the brake lines. in this instance, the vehicle was actively being repaired when the failure of the brake line occurred. had the brake line not failed during the repair process of the master cylinder and booster, a failure would have occurred while the vehicle was being operated possibly resulting in a crash with injury or death to the occupants or other drivers.
Complaint filed: 2015-03-24
Components: SERVICE BRAKES
brake line going to rear brakes was rusted out. situation luckily happened while my wife was backing out of the driveway. no harm or injury occurred. disabled vehicle. further inspection shows that all brake lines are suspect and will need to be replaced. *tr
Complaint filed: 2016-08-16
Components: STRUCTURE
tl* the contact owns a 2004 chevrolet tracker. the contact stated that the manufacturer did not notify the contact of a manufacturer's service campaign for rust and corrosion on the cross member. the vehicle was taken in for an inspection, and the vehicle failed. the inspector indicated that the cross member bar had extensive rust and corrosion, which needed to be replaced. the manufacturer was notified of the failure and indicated that the statute had expired for the manufacturer's service campaign for the cross member. the contact was uncertain if either a dealer or a mechanic would repair the vehicle to pass an inspection. the approximate failure mileage was 45,932.
Complaint filed: 2018-07-14
Components: SERVICE BRAKES
total brake failure due to a ruptured metal brake line/pipe. failure occurred in my driveway while attempting to move the truck forward. i understand that a recall for this failure was denied for general motors trucks up to the 2003 model year but my truck is a 2005 model, and based on what i have learned, this failure continues with newer models. this recall needs to be re-opened and re-investigated by professional engineers and mechanics. i've worked on motor vehicles all my adult life, for a time as a certified new york state inspector even, and never saw a corrosion related brake failure of this nature. my truck is not a work truck. this type of brake failure can, and likely has been the result of fatal accidents. there are now well over 3.5k complaints and hundreds of accidents relating to this specific brake failure on gm trucks.
Complaint filed: 2020-01-20
Components: STRUCTURE
my 1999 4-runner with only 89,000 miles has a rusted frame. it needs repair or it will not be driveable. i have taken great care of this vehicle. went in for shocks, and was told by dealership that the frame has rusted.
Complaint filed: 2015-10-13
Components: ELECTRICAL SYSTEM
the nob on the headlight switch is loose, it works but i see on a web sight that there is a recall on the headlight switch but my dealer says that that there was no recall, whats the deal?
Complaint filed: 2015-05-21
Components: AIR BAGS
in very cold maine temperatures, after the vehicle has set unused all night, the airbag warning light comes on in the morning when the vehicle is started. this also happens in very warm temperatures after vehicle has set unused all night. after the vehicle has run a short while and warmed up or cooled down, the airbag signal warning goes off.
Complaint filed: 2016-11-19
Components: STRUCTURE
i noticed the rear window lift gate was slightly ajar, so i closed it, and suddenly the hinge bracket on the right side, connecting the window at the roof, popped loose, extending the window lift support, making it now impossible to close the back lift gate glass. i checked into the issue, and found a recall, campaign 04v442000. this hinge has never been replaced. i want to have this fixed under recall.
Complaint filed: 2014-09-26
Components: VEHICLE SPEED CONTROL
tl* the contact owns a 2004 nissan maxima. the contact stated that the vehicle unintended accelerated while driving at various speeds. the contact stated that while depressing the accelerator pedal to accelerate the vehicle would hesitate to respond before suddenly surging forward at a high rate of speed. the vehicle was taken to an independent mechanic who was unable to diagnose the cause of the failure. the manufacturer was not notified of the failure. the failure mileage was 100,000.