vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2019-06-19
Components: STRUCTURE
frame is rusted so bad it is about to break in half. mechanic said he has never seen anything like this before. frame should hold up better than this. afraid to put frame up on lift to rotate tires because thought it would break in half. frame is rotting before our eyes. vehicle still runs good. it is a shame the frame is wearing out before the vehicle does. vehicle is drove everyday. hopefully frame will not give way while drive on the road.*dt consumer stated vehicle was taken to the dealer on 08-01-20.*jb
Complaint filed: 2014-08-16
Components: SERVICE BRAKES
corroded through brake line! i was driving on the interstate at 65 mph and applied the brakes mildly. my foot felt normal brake resistance for an instant and then the brake pedal suddenly went to the floor. fortunately, as my slowing was not critical at that moment, the failed braking did not result in a disaster. during my diagnosis of the problem, on applying the brakes much brake fluid leaked on the ground below the master cylinder, but not involving the master cylinder. closer inspection i discovered that the brake line crossing the firewall to the right front wheel (about 12 inches below the master cylinder and a few inches toward the passenger side) was assembled such that it is embedded in felt (which apparently provides sound deadening from the engine compartment) up against the firewall for about 6 inches. this felt holds water and remains wet almost continuously in the north carolina environment. there is extensive rust on the brake line in this area - and it is rusted through, with brake fluid squirting out when the brakes are applied. this is very stupid and dangerous design path for this brake line - it should be installed such that it does not contact the felt. it is obvious that it was assembled this way (the line is not flexible at this point) - firmly forced up against the felt on the firewall and held in this position by fasteners - not due to any movement of the line after assembly. this unnecessary failure due to stupid design may well have resulted in a serious or even fatal accident, very possibly involving a pedestrian and/or one or more automobiles. access to replace this line will require the car to be on a lift, which i am unable to provide, such that i will have to pay good money to have it fixed. this will most assuredly be a problem (likely resulting is serious injury or death) on other 2000 era impala's. *tr
Complaint filed: 2015-11-18
Components: AIR BAGS
my greatest fear is that because the dashboards of these vehicles are so fragile, if the airbag deploys during an accident the fragments would be deadly. my dash is already cracked and tiny shards blow through the vents when the blower is on. it's dangerous and the dashboard issue has been going on for a long time with these vehicles. something needs to be done.
Complaint filed: 2020-09-20
Components: STEERING
it feels as though the steering is loosening. alignment is off as well. both issues began about the same time. a dull clunking sound can be heard when turning right. this car appears to have already had the steering replaced from the 2014 recall but i believe the replacement parts are also defunct and should and will be recalled again. it is not seemingly dependent on set rpm or mph to make the noise or feel loose in my hands. it is intermittent and unpredictable. cruise control still working, eps light not lit. struts are going so may be the issue. just in case it is the power steering having not properly been repaired after the recall, or repaired with shoddy parts, i thought it best to report the issue. lives were lost to the ignition switch failures from chevy, luckily i pulled into a shop immediately after my car shut off the first time and got it repaired. months later people were dying. friends of mine. not me. i trusted my gut. i knew that was dangerous and i have the same inclination now with this issue.
Complaint filed: 2015-07-02
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign: 15v312000 (air bags); however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2014-10-15
Components: STRUCTURE
doors will not open have to climb out of car window on growing problem first passenger side know driver side a lot of embarrassing moments trying to get out of car at work. *tr
Complaint filed: 2015-06-15
Components: STRUCTURE
tl* the contact owns a 2001 sundowner valuelite. after inspecting the vehicle, the contact discovered that the floor of the frame was rusted. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 4,000. the vin was unavailable.
Complaint filed: 2017-09-14
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 mercedes-benz s430v. the contact stated that the instrument cluster experienced an electrical malfunction. as a result, the vehicle seized because it ran out of fuel due to the fuel gauge being inoperable. the contact called mercedes-benz of thousand oaks (3905 auto mall dr, thousand oaks, ca 91362 (805) 371-5400) where the dealer stated that the vin was not part of a recall. the vehicle was taken to an independent mechanic where the vehicle was diagnosed that the instrument cluster module needed to be replaced. the vehicle was not repaired. the contact referenced nhtsa campaign number: 06v208000 (interior lighting). the manufacturer was notified of the failure and stated that the vin was not part of a recall. the approximate failure mileage was 13,000.
Complaint filed: 2016-10-22
Components: POWER TRAIN
transmission goes into a limb mode when reaching 30-40 mph of slowing down from over 60 mph and a bang happens like it you get hit from behind the car would not switch gear and the engine would increase the rpm the car top speed would be 40 mph when it malfunctions this would happen in city streets and highways the car resets by turning the engine of waiting a while and restarting the engine
Complaint filed: 2016-05-27
Components: AIR BAGS
i was sitting at a red light and upon the light turning green i turned to the right and was about to merge into the left lane when both airbags exploded for no reason. no one was in the passenger seat at the time of the incident nor was there any other cars close by that i could have hit. the bag burst with such force that i saw stars for a second. damage left me with a bruised cheek, cut arm and bruised hand along with a sore chest pain. the smell and smoke from the air bag filled my vehicle even though i could still see it was foggy. it happened right near my home so i was able to park the car. the sound was like someone was shooting a gun at my car. the result is chrysler does have a recall on these airbags, they have my vehicle but are unable to find the parts to make repairs. the force was so hard that it damaged my whole dashboard. chrysler dealer now has my car and they are telling me they will need to do an investigation on "their recalled airbags" and do not know when or if they will be able to get my car fixed nor are they willing to provide me with transportation during this time. i am a property manager and could loose my job over their negligence.
Complaint filed: 2015-03-19
Components: SERVICE BRAKES
tl*the contact owns a 1999 dodge ram 2500. the contact stated that while driving at approximately 3 mph and attempting to stop, the brake pedal extended to the floorboard and there was an increased in stopping distance. the contact discovered that the rubber brake line had separated from the plastic union causing the brake fluid to leak out of the brake lines. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 121,000.
Complaint filed: 2017-05-09
Components: STRUCTURE
tl* the contact owns a 2003 toyota tacoma. the contact stated that there was corrosion on the driver and passenger side of the frame. the vehicle was not diagnosed or repaired. the contact spoke with an independent welding company who informed that they could weld the frame. the manufacturer was not made aware of the failure. the failure mileage was approximately 124,000.
Complaint filed: 2014-02-27
Components: AIR BAGS
i was traveling west at 30mph. a vehicle traveling south ran a stop sign and attempted a left turn. i was unable to stop and collided with the vehicle that ran the stop sign. my vehicle encounter significant damage to the drivers side front end and hood. the airbag of my vehicle did not activate at the time of the crash. i was able to brace myself from the impact. i am now experiencing upper back and neck discomfort. both the fire dept. and police arrived at the scene and the driver that ran the stop sign admitted her fault. i have photo's of the accident and a police report was filed. i reported this incident to lexus corp. and they are in the process of performing an engineering analysis. i am greatly concerned with this life safety defect.
Complaint filed: 2015-06-23
Components: ELECTRICAL SYSTEM
the front passenger side window would go down when i tried to close the window. the remote quit working, replaced the battery in the remote, did not solve the problem. drove about 75 miles. parked shut off the car took the keys out of the ignition, locked the car manually, closed the doors, the driver side passenger side windows rolled down. unlocked the driver side door with the key, the alarm went off. could not get the alarm to go off, since the remote does not work. it stopped all by itself about 1 minute later. rolled the windows back up closed the door windows rolled down again. the alarm went off again. i had to disconnect the +battery cable to get it to stop. i reconnected the battery cable the alarm started going off again. i had to lock the drivers side door, reconnect the +battery cable unlock the drivers side door with the key. i have not taken it in to a repair shop yet. that's next.
Complaint filed: 2014-09-17
Components: ELECTRICAL SYSTEM
2005 cadillac deville. consumer writes in regards to ignition recall repairs. *smd the consumer stated the ignition was replaced. however, she no longer owns the vehicle. *jb updated 11/13/14
Complaint filed: 2016-07-25
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 dodge durango. while driving 40 mph, the contact swerved off the road and collided into a tree. the air bags did not deploy. a police report was filed and there were no injuries. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 16v352000 (air bags). the manufacturer was not notified of the failure. the failure mileage was approximately 227,000. vin tool confirms parts not available.
Complaint filed: 2014-11-17
Components: SERVICE BRAKES
every once in a while, when i apply the brakes, the brake pedal went to the floor and i heard a loud grinding noise from the front of the vehicle. this happens randomly. it could happen once or twice a month and then not at all for the next month. i immediately shut off the truck while cruising and turn it back on while cruising and it fixes the issue and i am able to stop fine. i have contacted nissan before and they failed to help me. through hundreds of posts of armada owner with the same issue it seem to be the brake booster in which an be up to 1500$ to fix. i cannot afford this fix and it seem that it should be a recall. were talking about brakes. i have 3 children and am very concerned. please help me with this repair - this has happened over 20 times. *tr
Complaint filed: 2014-10-27
Components: STRUCTURE
the body of my 2001 toyota 4runner is completely rusted out. recently, i brought the vehicle to a toyota service center who suggested that the vehicle no longer be driven due to safety concerns associated with driving the 4runner in its current condition. i was told the frame was completely rusted through, compromising the integrity of the frame. *tr
Complaint filed: 2014-11-12
Components: ELECTRICAL SYSTEM
2001 chevrolet impala. consumer writes in regards to ignition keys recall notice. *smd the consumer stated the vehicle had to be towed twice. the ignition lock cylinder was replaced. *jb
Complaint filed: 2014-08-21
Components: STRUCTURE
tl* the contact owns a 2002 toyota tacoma. while driving approximately 30 mph, the driver side frame detached and the contact lost control of the vehicle. the dealer stated that the frame needed to be replaced. the vehicle was not repaired and the manufacturer was notified. the approximate failure mileage was 148,000.
Complaint filed: 2016-09-29
Components: ELECTRICAL SYSTEM
the driver seat belt unbuckled warning chime doesn't work. the "key in the ignition" warning chime usually doesn't work. the mall module has been diagnosed as the cause by a local buick dealership. this same issue is a recall on some of this model and make of car, but not currently on this vin . gm and suttle motors of newport news, va refuse to pay the cost of the repair. i feel like this vin should be part of the recall. i purchased this vehicle used 5 years ago, with the problem occurring the 1st day of ownership.
Complaint filed: 2015-10-06
Components: AIR BAGS
i'm second owner and have no assurance that my airbags are orriginal! how do i know that a tekata airbag has not been put into my car?? we don't know. therefore, an inspection of airbags should be made!
Complaint filed: 2014-08-27
Components: ELECTRICAL SYSTEM
we own a 2004 saturn ion. the key fails to release from the ignition switch even though repeated attempts are made to release same. we waited from 5mins to one hour before trying same and key finally is released independently. the failure occurs continuously. the vehicle was repaired recently (8-23-14) under the recall associated with nhtsa campaign id number: 14v171000 (electrical system). dealer was advised of the above problem and we were told this was not associated with same. dealer advised this was a faulty shifter problem and even though they were aware of this issue we were still responsible for cost ($576) of repairs. dealer advised that this problem would in fact get worse. this should be manufacturer responsibility especially since dealer admission that they (gm) were aware of this constant problem with malfunction shifter in this type of vehicle. *tr
Complaint filed: 2017-02-16
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 mazda 6. the contact received notification of nhtsa campaign numbers: 15v382000 (air bags) and 16v354000 (air bags). the part was not available within a reasonable time frame to schedule the recall repair. the contact called two dealers, but there was no response after several calls. the contact was unable to determine when the vehicle would be repaired. the manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. the contact was not experiencing a failure. parts distribution disconnect.
Complaint filed: 2014-03-10
Components: ELECTRICAL SYSTEM
the problem usually appears in the summer, and rarely occurs during the winter. it started back in june of 2012, occurred several more times before the end of the year. then starting in june of 2013, it began acting up an average of once a week until august. when it acts up, i will be driving, and the truck will buck a couple of times and the needle on the tach will jump up and down, and usually some of the warning lights will flash on and off and the doors try to unlock. it basically acts like the ignition is trying to shut off but gets flicked back into the on position. it will usually have a couple of episodes where it will do this for a few seconds and then run fine for a little while. when it does this, i usually have enough time to pull off to the side of the road to shut it off and let it sit for a while, but there have been several times where it dies immediately. when it dies, i have to leave it in neutral and try to coast until i can pull off onto the shoulder. if i try to restart it while in neutral, the steering column locks, which could cause me to veer off the road, and when the truck is off, the airbags won't deploy. i have taken it to 6 mechanics, and none of them have been able to find the problem. i have heard of other s-10 owners having the same trouble, and in light of the recently uncovered issues with gm ignition switches, i thought i should report my issue. *tr
Complaint filed: 2015-01-30
Components: AIR BAGS
tl*the contact owns a 2003 toyota corolla. the contact received a notification for nhtsa campaign id number: 14v312000 (air bags) and stated that the part needed was unavailable to repair the vehicle. the dealer was unable to inform when the part would become available. the manufacturer was notified of the issue. the contact had not experienced a failure.
Complaint filed: 2014-12-15
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign number: 14v354000 (air bags). however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2014-01-29
Components: STRUCTURE
tl* the contact owns a 2004 chrysler pacifica. the contact stated that the vehicle was taken to an independent mechanic, who discovered that the engine cradle was corroded. the contact notified the manufacturer of the defect but no solution was offered. the vehicle was not repaired. the failure mileage was 113,000.
Complaint filed: 2015-11-23
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1999 jeep grand cherokee. when the contact started the vehicle, the lighting on the instrument panel failed to illuminate intermittently. the contact stated that the key failed to release once in the ignition. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 200,000.
Complaint filed: 2015-12-03
Components: AIR BAGS
takata air bags recall - i have been mailed several letters over the past two years regarding the original recall on the air bags. each time i have received this letter, i have called the dealer where i purchased the vehicle for the gm recall 13030 recall. every time i have called i am told they do not have the recalled part to fix it and they don't know when they will get it. today i received another recall letter for gm recall 14877, which also mentioned the 13030 recall. again, i called my local dealer who told me the first recall part is not available and they don't know when it will be available but it is very dangerous and not to have anyone sit in the front passenger seat. now i read it is possible the driver's side airbag may have the same danger - i have waited to remedy this recall for two years! my dealer ordered the part for the 14677 recall. my question/complaint is: what happens to the airbag if they damage the already recalled airbag in the process of fixing this second recall. am i unsafe driving my car with this airbag recall possibly on the driver's side also? what is my recourse in driving what i now consider an unsafe vehicle? this is completely unacceptable.
Complaint filed: 2014-02-20
Components: SERVICE BRAKES
went to park my truck and the brake pedal went to the floor, tried to pump the pedal but it still went to the floor. shut the truck off and looked at the under side and seen brake fluid running out of a brake line. and i looked a little closer and seen that most of the brake line under the truck were rusted very bad. had to have my truck towed to the shop to be fixed. they said that all my brake line must be replaced or i could have a bad wreck. and the price. not good. *tr
Complaint filed: 2014-08-22
Components: STEERING,ENGINE
engine cuts off, no ability to steer or control. have to turn of key and restart have taken to several auto repair places and they can not find anything to fix. this happen when driving, also when stopped at red light, and it is dangerous to drive, not knowing when it will cut off. *tr
Complaint filed: 2015-06-24
Components: ELECTRICAL SYSTEM
2002 chevrolet impala. consumer seeks reimbursement for lock cylinder assembly recall repairs. *smd updated 09/14/15*lj updated 10/25/2017*cn
Complaint filed: 2016-02-10
Components: STRUCTURE
tl* the contact owns a 2001 toyota sequoia. the contact stated that while driving at various speeds, the contact lost control of the vehicle and nearly got into an accident. the contact stated that the frame of the vehicle was completely rusted. the vehicle was not diagnosed or repaired. the contact stated that the vehicle was brought to the dealer in 2000 for frame inspection, and it was diagnosed that the frame was intact and did not require repairs. the manufacturer was made aware of the failure. the failure mileage was 250,000. the vin was not available.
Complaint filed: 2021-05-06
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 nissan murano. the contact stated while driving 30 mph, the accelerator pedal was depressed however, the vehicle failed to respond. the check engine warning light was illuminated. the vehicle was towed to antwerpen nissan security (1701 woodlawn dr - 4006, baltimore, md 21207, (410) 298-4400) where it was diagnosed with needing the alternator to be replaced. the vehicle was not yet repaired. upon investigation, the contact associated the failure with nhtsa campaign number: 05v319000 (electrical system) however, the vin was not included. the manufacturer was informed of the failure. the failure mileage was approximately 84,000.
Complaint filed: 2014-02-12
Components: STRUCTURE
tl* the contact owns a 2002 toyota tacoma. the contact stated that the frame had started to deteriorate. the vehicle was taken to a dealer where the technician applied an undercoating to the frame. the contact stated that the coating eventually wore off. the vehicle was not repaired. the manufacturer was not made aware of the problem. the vin was not available. the approximate failure mileage was 130,000.
Complaint filed: 2014-11-05
Components: AIR BAGS
tl* the contact owns a 2004 bmw m3 convertible. the contact received a notification for nhtsa campaign number: 14v428000 (air bags). however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. the vin was not available.
Complaint filed: 2014-09-08
Components: SERVICE BRAKES
while driving at 55 mph, i applied the brakes to come to a stop. the brakes began to slow the truck then the pedal went clear to the floor and all braking action was lost. this caused me to strike the vehicle in front of me. afterwards i observed brake fluid dripping from the lines forward of the rear axle and near the firewall area. i was very lucky to escape injury to myself and the other driver that i struck. my truck sustained extensive damage to the front end. i have not gotten estimates for repairs yet. *tr
Complaint filed: 2014-04-28
Components: STRUCTURE
on march 26, 2014, i learned by word of mouth about the rust corrosion problem with toyota tacoma's. on that day i contacted toyota to verify the information i received. i was told by toyota about the "rust corrosion program" and that my tacoma would need to be inspected and that i had until sept. 2014 to get this completed, as that is when the promotion expired for my truck. i was also told that a letter notifying me went out in 2008 and i was provided the address it was send, which was not the address where my truck was registered in 2008. thus i did not receive any information from toyota about the program. on april 14, 2014, the frame on my 1999 toyota tacoma was inspected by a toyota dealership. upon completion of the inspection, it was determined that my tacoma was "unsafe" to drive due to a large rust hole on the frame from the left side of the fuel tank to the rear of the tank. when i reported this information to toyota they told me that the promotion had expired for my truck. i referenced the information that i initially received from toyota and they informed me that the information that i received was wrong and that they were unable to do anything for me. i told them that i had never received any information from toyota regarding the rust issue, so how would i know to do anything. they told me that they were "sorry" and they couldn't do anything about it. i contacted the executive offices and again was told there was nothing that could be done and they were sorry. so now i have an unsafe truck and toyota is not willing to do anything about it. *js
Complaint filed: 2015-03-16
Components: SERVICE BRAKES
tl* the contact owns a 2003 dodge dakota. while depressing the brake pedal, the brakes malfunctioned and made the vehicle difficult to stop. while inspecting the vehicle, the contact discovered that the brake fluid leaked from the vehicle due to rusting and corrosion of the metal brake lines. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 125,000.
Complaint filed: 2016-01-04
Components: STRUCTURE
tl* the contact owns a 2004 chrysler pacifica. the contact stated that frame of the vehicle was rusted. the vehicle was taken to a dealer where it was diagnosed that frame was completely rusted and that the engine was soon to detach from the vehicle. the technician recommended that the vehicle not be driven until the frame was repaired. the manufactured was not made aware of the failure. the failure mileage was 115,000. the vin was not available.
Complaint filed: 2018-03-27
Components: SERVICE BRAKES
leaving house we found the brake pedal not functioning properly and pedal going all the way to the floor before engaging. brake lines damaged. brake lines needed to be fabricated and replaced.
Complaint filed: 2016-05-05
Components: ELECTRICAL SYSTEM
trunk, passenger door, and rear passenger door do not lock unlock when using remote and/or controls on drivers door this is a safety issue as not being able to lock doors after entering the vehicle leaves the passengers and driver exposed to car jacking or other dangerous crimes. started at 47,500 miles. dealer said $500 per door to replace defective actuators.
Complaint filed: 2018-10-17
Components: STRUCTURE
2004 toyota tacoma xtracab. consumer write with concern to vehicle not being covered under frame perforation warranty extension. *as *js
Complaint filed: 2014-11-05
Components: ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM
we were driving on interstate 94 in north dakota and we heard a pop. by the time we pulled over there were flames up to the window on the drivers door. we quickly got out. vehicle is a total loss. this should not happen. date of accident was 10/31/2014. *tr
Complaint filed: 2014-05-31
Components: STRUCTURE
paint "bubbled up" on the front edge of the hood a few years after purchase and has continued to flake and peel off. apple valley ford service refused to fix the paint problem when reported in approximately 2006. *tr
Complaint filed: 2015-05-07
Components: STRUCTURE
on april 8, 2015, i took my 1999 toyota tacoma to my local mechanic i for routine maintenance. he informed me that the frame was so severely rusted that it was no longer safe to drive and that they would not perform the repairs. they also informed me that any attempt to repair the frame would still render it unsafe. they also checked for recalls/buybacks on the vehicle and it was not eligible. i was planning a 2000 mile trip with load. had i proceeded with the trip without knowing the extent of the damage, i would have been in grave danger. *tr
Complaint filed: 2021-12-17
Components: VEHICLE SPEED CONTROL
the contact owns a 2004 gmc envoy. the contact stated while driving at various speeds, the vehicle would independently accelerate without warning. the vehicle was taken to a local dealer where it was not diagnosed but continued to experience the failure. the manufacturer was informed of the failure and informed the contact that they were unable to assist. the failure mileage was approximately 135,000.
Complaint filed: 2015-11-16
Components: AIR BAGS
letter from congressman tipton on behalf of constituent re 2003 dodge ram recall. *smd the consumer was informed the parts were not available. *jb
Complaint filed: 2017-11-29
Components: EXTERIOR LIGHTING
tl* the contact owns a 2004 honda cr-v. the contact stated that the low beam headlamps failed to operated without warning. stokes honda (8650 rivers ave, north charleston, sc 29406) was contacted and an appointment was scheduled; however, the vehicle was not diagnosed. the manufacturer was contacted and the contact referenced nhtsa campaign number: 12v136000(exterior lighting), but the vin was excluded. the failure mileage was approximately 140,000.
Complaint filed: 2014-06-06
Components: SERVICE BRAKES
anti-lock brake light and brake warning light come on intermittently. code c1185 is present. *tr
Complaint filed: 2014-07-30
Components: ENGINE
tl * the contact owns a 2002 chrysler sebring. while driving approximately 35 mph, the vehicle stalled without warning. the vehicle failed to restart and was towed to the contact's residence. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the approximate failure mileage was 113,000.
Complaint filed: 2016-10-26
Components: SERVICE BRAKES
i was driving and when i tried to brake. the brakes went all the way to the floor. red light let up in the middle of the dash it said that brake malfunction. sbc system failure. had to glade to a stop and have the car towed. *tr
Complaint filed: 2015-05-06
Components: SEAT BELTS
i was driving in a parking lot outside a drugstore very slow. i did not hit anything at all. all of a sudden the seatbelt made a loud explosion sound and smelled like burning. my entire body was restrained very tight against the seat and a hard impact on my chest. it was scary and i thought i was shot. i was lucky that i was not driving on the freeway at the time seat belt exploded. this could have caused a serious accident if i were driving on the highway with heavy traffic. *tr
Complaint filed: 2014-03-28
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 gmc yukon. the contact stated that the ignition failed and it took several attempts to get the ignition switch into the start position. the contact's personal mechanic advised that the ignition switch needed to be replaced. the vehicle was not repaired. the approximate failure mileage was 90,000 and the current mileage was 148,809.
Complaint filed: 2014-09-01
Components: SERVICE BRAKES
brakes completely went out while driving my children to school. brake line rust busted the brake lines. this was out of no where and could have killed someone. *tr
Complaint filed: 2014-10-17
Components: STRUCTURE
gas tank shield has rusted out and pieces are missing, this should be recalled for a safety hazard that the gas tank can be exposed and punctured being fatal. i brought this to a jeep dealer and they said to call chrysler corp. they did not take photos. the doors in side are rusted. all years are being recalled for this issue of the shield but not my year. do you have to wait until someone dies to recall these unsafe vehicle's?!! jeeps are very expensive and i feel that mine should be fixed asap by the company. *tr
Complaint filed: 2015-09-04
Components: AIR BAGS
tl* the contact owns a 2003 jeep grand cherokee. the contact stated that the recall notice for nhtsa campaign number: 15v004600 (air bags) was received in 2014. after contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. the contact had not experienced a failure.
Complaint filed: 2018-09-03
Components: SERVICE BRAKES
tamara recall : the master brake cylinder has went out and everyone who i have spoke with has told me these particular vehicles are bad about. my brakes go all way to the floor no pressure at all and will not stop. i was on al hwy 278 in piedmont and went straight through red light almost getting it from from and rear of truck.
Complaint filed: 2014-04-30
Components: STRUCTURE
excessive rust on the frame at key points, such as front suspension, engine block. told by the dealer the body has to come off to fix rust problem. the were other cars in the shop same year, same model. was told if i hit a hard bump or whole in road, the front end could collapse. land rover is being non responsive. *js
Complaint filed: 2015-09-08
Components: SERVICE BRAKES
just as we pulled into our driveway pulling a fifth wheel camper as my family was returning from a camping trip our brakes failed. cause was a pinhole corroded in a steel brake line. we had been driving on mountainous roads and had this happened during the trip instead of miraculously as we arrived at home a tragic accident would have been a high probability. the truck has been well cared for and is in excellent condition with very minor corrosion underneath. vehicle has been garaged much of the time and has had very limited exposure to corrosive chemicals. this was a total surprise and shock. due tto the cost of this vehicle we limit usage to extend life and with the care given this vehicle this should not have happened.
Complaint filed: 2014-06-16
Components: FUEL/PROPULSION SYSTEM
tl* the contact owns a 2000 ford f-350 sd. the contact stated while driving various speeds the vehicle stalled although the fuel level was at capacity. the contact took his vehicle to an independent mechanic and the dealer who both stated that having less then 5% bio diesel would cause the failure to occur. the manufacturer was made aware of the failure. the vehicle was repaired. the failure mileage was 130,000. the current mileage was 200,000.
Complaint filed: 2017-07-06
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
this issue happens randomly: vehicle is parked: power door locks do not work you have to manually unlock all doors, vehicles starts fine but "service 4x4" appears on the cluster, all dome lights stay on, cluster lights (gage's etc.) do not light up, no exterior lights work (i.e headlights, parking lights, brake and so on). vehicle will not return to normal state until i disconnect the battery and reconnect. it has happened multiple times on different days. sometimes it will happen within a day of each instant, other times it will go a month and then do it again.
Complaint filed: 2017-02-24
Components: STRUCTURE
tl* the contact owns a 2004 toyota sequoia. the contact stated that the vehicle failed state inspection. the contact was informed that there was severe corrosion to the subframe of the vehicle. the contact was informed that the vehicle was unsafe and should not be driven. the contact also stated that the check engine indicator illuminated. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 108,561.
Complaint filed: 2016-01-19
Components: FUEL/PROPULSION SYSTEM
tl* the contact owns a 1998 buick regal. while driving 35 mph, a strong odor of fuel was noticed within the vehicle. the contact mentioned that the odor of fuel was only present when the heater was activated. the failure occurred constantly. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 63,839.
Complaint filed: 2016-02-26
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v312000 (air bags); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2014-05-04
Components: SERVICE BRAKES
abs light comes on while driving, without touching the brakes. light then goes off when vehicle is turned off and restarted. after a few minutes, abs light comes back on. *tr
Complaint filed: 2014-03-18
Components: SERVICE BRAKES
i have a 2002 silverado 2500hd with very low miles(63,868), extremely well taken care of vehicle. my problem occurred, fortunately for me, while i was sitting at a stoplight. as i sat waiting for the light to turn green, my brake pedal went to the floor. i wasn't sure what happened and thought maybe i'd pump my brakes up and everything would be fine. no such luck. i pulled over into a gas station and looked under my truck and saw my fluid leaking very badly, coming down over my gas tank. since i had just left my home and was very close, i decided to drive it home and have a better look. as i drove the half mile drive, my brake fluid completely drained dry. fortunately for me, there was no traffic on the streets and no obstacles in the way. anyway, when i got home and looked under my truck and saw that my brakeline looked like it completely exploded and was rusted out, i called my dealer and asked if there was a safety recall for these brake lines, and they informed me that there never has been. i made an appointment for them to repair my brakeline, so i had my truck towed to my dealer, and they preceded to work on my truck. as they inspected it, i was informed that "all" of my lines were rusted out badly and unsafe. this cost me approximately $700 to repair all of the lines, but my biggest concern is that this could have turned out a lot differently. we have 8 children, 12 grand children, and fortunately this vehicle was not on the highway with any of the little ones in it. i have been driving for over 30 years and i feel very fortunate that circumstances were what they were. anyway, after surfing the web, i found that i am not alone, this in my opinion is a safety hazard and something should be done before a tragedy happens. *tr
Complaint filed: 2015-07-06
Components: STRUCTURE
tl* the contact owns a 2000 toyota 4runner. the contact stated that while driving at various speeds, a loud noise was heard underneath the vehicle. the contact noticed that the main frame underneath the vehicle was rusted and had holes. the vehicle was not taken to a dealer but was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 180,000.
Complaint filed: 2021-03-12
Components: ELECTRICAL SYSTEM
while driving, the vehicle electrical system and engine shuts down including the dash lights, creating a dangerous driving situation.
Complaint filed: 2015-09-04
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet trailblazer. while driving at a high speed, the speedometer displayed an incorrect reading. the vehicle was taken to an independent mechanic who diagnosed that the speedometer needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 135,000.
Complaint filed: 2017-02-27
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 subaru legacy. the contact received notification of nhtsa campaign number: 16v359000 (air bags) and stated that the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2020-06-29
Components: AIR BAGS
tl* the contact owns a 2001 acura cl. the contact received notification of nhtsa campaign number: 20v027000 (air bags) however, the part to do the recall repair was unavailable. the contact contacted dick hannah acura of portland (12030 se stark st, portland, or 97216, (503) 506-8572) where it was confirmed that the part was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact stated that the air bags warning light illuminated intermittently. the approximate failure mileage was 190,000. vin tool confirms parts not available.
Complaint filed: 2019-11-29
Components: ELECTRICAL SYSTEM
i stopped to get gas anc cut my truck off. i got back in it and cut it on an drove about 30 yards i noticed a smell like burning wires. so i cut it off got out checked the outside the smell is only on the inside. then i popped the hood an smelled the same smell. i pushed it and parked it. my clicker is not working to unlock or lock it, the lights will not go off and it makes the ringing sound as if the driver door is open even when it's not. i took the battery out to see if it was that but its fully charged.
Complaint filed: 2018-03-13
Components: STRUCTURE
recall 11v244000 applies to my issue. both front aprons rotted. confimed by my local sts. my vin is not covered somehow. never received notice of campaign. told by nissan dealer i'm not covered.
Complaint filed: 2015-04-23
Components: AIR BAGS
tl* the contact owns a 2002 jeep laredo. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to perform the recall repair was unavailable. the vehicle was taken to the dealer and they informed there would be a charge to inspect the vehicle even though there was a recall. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.
Complaint filed: 2019-09-30
Components: SERVICE BRAKES
the park and brake light keeps coming on, looked up and it said the abs system is not working like it should. this happens when i'm driving in city , highways, not moving.
Complaint filed: 2015-03-17
Components: ELECTRICAL SYSTEM
hi, i filed my complaint with you on the phone in january. anyway, i tried to start my car and it would not start, my security light stayed on and i had to have my car towed to berger chevrolet at 2525 28th street s.e. grand rapids, mi 49512 (616)949-5200. i talked to the service advisor 4102. my vehicle was with berger chevy from january 02 to january 05,2015. my invoice states my ignition lock cylinder and two keys were replaced. i would like to be reimbursed for $723.56. please help
Complaint filed: 2015-10-12
Components: SERVICE BRAKES
brakes failed suddenly due to severely corroded brake lines. brake pedal was slightly mushy at stop sign coming off of freeway. at the next stop sign (3-way intersection on 55-mph county highway) the pedal went right to the floor. fortunately there was nobody in the intersection or a serious accident may have occurred. apparently gm's position is that brake lines are maintenance item, and this is normal wear and tear, which is ridiculous. i've owned older vehicles (including a nearly 50-year old chevrolet truck) in snow country and have never seen brake lines this rusty. i am very fortunate the rupture did not occur in an emergency braking situation.
Complaint filed: 2015-07-14
Components: ENGINE
tl* the contact owns a 2003 chevrolet impala. the contact was unable to start the parked vehicle. the security warning light was illuminated. the vehicle was towed to the dealer, but was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 74,000. the vin was not available.
Complaint filed: 2018-10-29
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 ford edge. the contact received notification of nhtsa campaign number: 17v024000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called the local dealer ford of smithtown (440 e jericho turnpike saint james, ny 11780, (631) 265-2341) where it was informed that the remedy parts were not available. the manufacturer was contacted however no further assistance was provided. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2016-02-13
Components: AIR BAGS
airbag light intermittently comes on and off. it begins when i turn the car on, and may turn off while i'm driving around town, then come on again.
Complaint filed: 2019-05-30
Components: ELECTRICAL SYSTEM
my vehicle ignition turns to on mode when driving and i loose all power. i have already had the recall replaced. this car has died on me several times on the highway, on the streets and just pulling up in my own driveway. i now cant enjoy my car because for me this is a major safety issue. gm should have replaced the entire ignition switch.
Complaint filed: 2014-01-26
Components: SERVICE BRAKES
brake line ruptured while driving with my family, almost hit the car in front of us when approaching a stop light. i hate to think what would have happened if i was towing the camper, or boat !!!!! which is why i bought this vehicle !! *tr
Complaint filed: 2016-10-01
Components: SERVICE BRAKES
just bought this truck from hubbard trailers, in arizona, with a receipt from having both rear brakes redone. drove it home then took it to the local fl dealership (nampa, id) to get an official inspection. on inspection the abs and brake lights were on. work was done, and i was told everything was fine on the truck re:brakes. i drove it home, about 30 miles and no problem. first time i tried to take it out on a trip, the rear caliper locked up. called nampa freightliner, multiple times, while stopped on side of road. they advised to bleed the brakes, which i did. started off again, rear caliper locked up, pulled truck over and found fire in the rear underchassis.
Complaint filed: 2016-01-05
Components: VISIBILITY/WIPER
tl* the contact owns a 2003 honda cr-v. the contact stated that the windows failed to operate on the vehicle. the vehicle was not diagnosed or repaired. the vin was not included in nhtsa campaign number: 12v486000 (electrical system, visibility). the manufacturer was not notified of the failure. the approximate failure mileage was 106,000.
Complaint filed: 2016-04-22
Components: STRUCTURE
i discovered that both sides of the frame are broken just ahead of the rear axle. the car repair shop where i took it said that i was lucky that the break didn't result in an accident. the vehicle has received exceptional care and maintenance and the body looks new. the vehicle is used for commuting to work and other "light duty". this appears to be a very poor quality frame and i have learned that toyota had a recall on it. regrettably they show little concern for the thousands of vehicles still on the road vulnerable to frame breakage. moreover, most people driving those vehicles have no idea that their vehicles could break apart at highway speed with potentially catastrophic results. just because a recall ends (often prior to when many who can only afford to buy used vehicles acquire them) doesn't mean that the safety issue has been fully resolved. this remains a serious safety issue that toyota is simply ignoring (they tell me it is no longer their responsibility!!!). i was fortunate to have noticed the breakage while performing routine maintenance on my vehicle. others may not be so fortunate.
Complaint filed: 2015-12-15
Components: SERVICE BRAKES
i have a 1992 dodge caravan subject to recall 685 nhtsa 96v099000. the antilock bendix 10 assembly was replaced once . it now needs replacing again . abs light comes on and pump runs excessively. all inherent to the problems addressed above . the dealer is claiming to no nothing about the lifetime warrenty on this system indicated in the recall documentation on this site . i need some additional information to recontact chrysler with to force the to do the required repairs.
Complaint filed: 2015-12-04
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 dodge ram 3500. the contact received notification of nhtsa campaign number: 15v312000 (air bags) however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available. .updated 04/15/16 *bf. updated 05/03/18*jb