vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2014-08-20
Components: SERVICE BRAKES
i purchased a brand new nissan armada back in 2004. starting around 2006 i had a brake failure issue. the emergency light comes on unexpectedly and the brakes would not apply properly. you can hear a grinding, cranking, spring noise when "trying" to stop the behemoth vehicle. i took the car in to several nissan dealers (while it was under warranty) but they all could not find anything wrong because. it was not happening at the time i took it in. this went on for years and years!!! how can i get it fixed under warranty, if the nissan dealership can't tell me the problem? recently nissan then advised me to do a diagnostic check. so after paying $115 out of pocket to prove something is wrong, they told me that the master cylinder booster sensor was "defective". so i let nissan north america know about the "defect" and of course their response was "your vehicle is no longer under warranty". how heinous of a company can nissan be? not care for the thousands of drivers including their families (it is a family car) and others who are at risk of being injured or killed because of this defect! on top of that they know about the issue! they have sold me a vehicle with defective parts!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! they need to be fined and be accountable and fix the defective problem for all the consumers who are going through this terrible stressful issue not knowing when your vehicle cannot brake! this is a big safety and liability issue that needs to be fixed and addressed by nissan asap. *tr
Complaint filed: 2017-02-22
Components: SERVICE BRAKES
luckily, i was on my street near my house when my brakes completely failed. the brake peddle went right to the floor.i had to use the emergency brake to stop the truck. i found the problem to be rusted out brake lines and when i used the internet i see that this is a common problem with this truck.
Complaint filed: 2015-04-15
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign number: 14v770000 (air bags); however, the dealer stated that the dashboard would be destroyed during the recall repair and the contact would be responsible for the cost. the vehicle was not repaired. the manufacturer was notified of the issue. the contact had not experienced a failure.
Complaint filed: 2015-02-09
Components: ELECTRICAL SYSTEM
while driving van speed would not accelerate over 35mph, i pulled over to find wires burning it was the fuel injector harness and the surrounding areas of that location. *tr
Complaint filed: 2017-08-24
Components: SERVICE BRAKES
tl* the contact owned a 2001 ford expedition. while driving approximately 25 mph, the vehicle came to a stop. the brake pedal was depressed, but the vehicle failed to stop. as a result, the contact crashed into the rear of another vehicle. the contact sustained a back injury, which did not require medical attention. a police report was not filed. the vehicle was towed to an independent mechanic, but was not diagnosed or repaired. the vehicle was destroyed. the manufacturer was not notified of the failure. the approximate failure mileage was 170,000.
Complaint filed: 2019-12-09
Components: STRUCTURE
2004 toyota 4runner with 110k miles with rusted frame. the car is otherwise in perfect shape and well maintained. the frame rust makes the vehicle unsafe to drive all other toyota models with the same issue with frames from the same factory were recalled. the 4 runner was not addressed
Complaint filed: 2018-04-22
Components: STRUCTURE
subframe is rusting apart need new subframe or vehicle is unsafe!!
Complaint filed: 2017-05-28
Components: ENGINE
the key was stuck in the ignition. could not turn off. out of town so this was definately an unsafe situation because i either had to stay with the car until the gas was out of gas since i didn't have cash for repair. the car was driveable
Complaint filed: 2016-05-19
Components: ELECTRICAL SYSTEM,ENGINE
tl* the contact owns a 2004 acura mdx. the contact stated that the vehicle failed to start. the battery was jumped and the vehicle was able to start. the failure recurred multiple times. the dealer stated that the battery needed to be replaced. the vehicle was not repaired. the contact also stated that there was oil leaking from the engine and the smell of fumes emitted into the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 188,000.
Complaint filed: 2024-09-19
Components: ELECTRICAL SYSTEM
the contact owns a 2003 saturn ion. the contact stated that less than a minute after starting the vehicle, the steering wheel seized. the contact stated that the vehicle lost power steering functionality, with the power steering failure message was displayed. the contact stated that after shifting to park(p), the contact would wiggle the key around in the ignition before being able to remove the key from the ignition switch. the vehicle had not been taken to the dealer to be diagnosed or repaired. the manufacturer had not been made aware of the failure. the failure mileage was 111,350.
Complaint filed: 2016-06-20
Components: SERVICE BRAKES
alot of times while pressing the brakes you here a noise, scrubbing, brake pads goes to the bottom of the floor , lights come on and unable to stop properly have to turn the car off to get the lights to go away this could cause serious problems being unable to stop
Complaint filed: 2016-10-11
Components: FUEL/PROPULSION SYSTEM
fuel gauge was on 1/2 tank. i went to the gas station to fill it up and all of a sudden the gauge meter went to the left and read "empty" and the low fuel light came on even though i had a full tank of gas. i restarted the truck and the fuel gauge meter still read low (less than a 1/4 tank), it eventually returned the to the 1/2 gauge/meter mark. car was stationery at the gas station at time of the incident, then i eventually drove off at low speed.
Complaint filed: 2015-06-23
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 nissan altima. while driving at 20 mph, the vehicle stalled. the vehicle was able to be restarted, but the failure recurred. the vehicle was taken to an independent mechanic who diagnosed that the electronic control module needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 144,000.
Complaint filed: 2016-09-20
Components: AIR BAGS
tl* the contact owned a 2004 jeep grand cherokee. while driving approximately 40 mph, the contact rear ended another vehicle. the air bags did not deploy. a police report was filed. the contact sustained injuries to the pelvis, collar bone, right shoulder, leg, and ankle. medical attention was required. the vin was included in nhtsa campaign number: 15v673000 (air bags). the manufacturer was not made aware of the failure. the vehicle was destroyed and towed to an independent mechanic. the failure mileage was unknown.
Complaint filed: 2014-09-26
Components: ELECTRICAL SYSTEM
ignition switch. i would like to know why gm, while knowing since 2001 that the ignitions switches they were using in their vehicles since 1997 were defective but were allowed to continue to use these defective parts putting the lives of the drivers, their passengers and the every person on the road at the same time someone was driving one of these defective vehicles in danger? *tr
Complaint filed: 2020-11-27
Components: ELECTRICAL SYSTEM
right passenger side window is blocked inside door
Complaint filed: 2017-08-04
Components: ELECTRICAL SYSTEM
the drivers side brake light doesn't work.i have tried changing the bulb several times, but it will not work.a few yrs back i saw a recall on this but i didn't take advantage of it and now i cannot find it anymore i would like info on what i should do now as i got a warning ticket !! thanks
Complaint filed: 2019-10-31
Components: STRUCTURE
tl* the contact owns a 1997 toyota tacoma. while the vehicle was at an independent mechanic for routine maintenance, the mechanic found that the driver's side frame area was corroded and had holes. the contact stated that the manufacturer performed a repair under warranty for the frame undercoating for 1995 to 2005 tacoma vehicles, which did not correct the corrosion failure. the vehicle was not repaired. the dealer was contacted. the manufacturer was contacted. the failure mileage was 105,000.*pm consumer stated frame was once coated in 2011, now peeling and corroded.*jb
Complaint filed: 2015-11-12
Components: AIR BAGS
tl* the contact owns a 2004 toyota tundra. the contact received notification of nhtsa campaign numbers: 15v285000 (air bags) and 05v25400 (air bags). the parts needed to repair the vehicle were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirm parts not available. updated 1/20/16 ln *cn
Complaint filed: 2020-02-18
Components: SERVICE BRAKES
tl* the contact owns a 2009 ford f-550 equipped with an 1994 winnebago itasca sun cruiser. the contact stated that while driving at 50 mph, the brake pedal was depressed, however, traveled to the floor while the brake fluid low warning light illuminated. the rv was taken to an independent mechanic where it was inspected and noticed that the brake lines were leaking and had extreme corrosion. the rv repair was pending. no dealer was contacted. the manufacturer was made aware and informed of the failure. the contact was also informed that the rv was not subjected to a recall. the failure mileage approximately 48,923.
Complaint filed: 2017-11-14
Components: AIR BAGS
takata recall; i had an appointment with autonation toyota south austin in october 2014 to fix the air bag issue. i arrived at my appointment and waited for about 4-6 hours only to be told that they did not have the part that they needed to fix my car and remedy the recall issue. this was after they identified all kinds of other problems that they claimed needed to be fixed. it was infuriating that they were not upfront about not having the part when i initially arrived. they then told me that they would give me a rental car because of the other services i agreed to but when i arrived at the rental car counter, they proceeded to charge me all these additional fees. i cancelled the entire request and toyota never fixed my issue. i complained and never received any kind of response from the dealership. see attachment. i still drive my car everyday with the faulty air bags because i don't have time to wait for another 6 hours to be told that the dealership does not have the part. i attempted to schedule another appointment in san marcos but they also claimed they would not know what part was needed and if they had it until they inspected the vehicle. they have the vin number so i don't know why it's so complicated to just order the part ahead of time so my car can be fixed on the day of the appointment and i don't have to miss two days of work. this recall is obviously not a priority for the dealerships yet i'm constantly getting calls and postcards that i need to get the recall issues fixed. perhaps toyota and the nhtsa should train these dealerships to make this recall a priority. time passes and i keep putting myself at risk with these faulty airbags and after three years, i still have not received proper service to fix these issues in an efficient manner that doesn't lead to 2 full days of loss of pay.
Complaint filed: 2019-12-15
Components: STRUCTURE
we had some repair work done and were told that the frame was rusted out so badly it was ready to break in half, leaving us with a car that is undriveable. this appears to be a common issue with other models of gmc trucks and the issue is not being addressed. major safety issue!
Complaint filed: 2014-03-19
Components: ELECTRICAL SYSTEM
pcm module got water in it. had it replaced by dealer, charged 765.02. now 14 months later car back in dealer for same issue and their one year service warranty has expired. about ready to spend another 800.00 to fix. obviously a design flaw, no question about it. *tr
Complaint filed: 2014-12-05
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 oldsmobile alero. the contact stated that the vehicle was taken to be serviced under nhtsa campaign id number: 14v400000 (electrical system). the contact was concerned that the recall repair was performed on only the main key and not on the remaining two keys of the vehicle. the dealer declined to perform on the recall remedy on the remaining two keys due to them being aftermarket keys. the manufacturer was notified of the issue. the contact did not experience a failure.
Complaint filed: 2017-11-26
Components: STRUCTURE
upon visual inspection frame found rusted through on right side just forward of rear axle and appears to have rusted from inside. suspect low quality steel was used. excessive rust on entire frame. body and mechanical systems are in excellent shape with 120,000 miles. toyota should be responsible for repairs as frame should last for 20 years.
Complaint filed: 2014-09-03
Components: STRUCTURE
tl* the contact owns a 2005 chevrolet uplander. the contact stated while driving approximately 35 mph, the rear driver side door open independently while without any warnings. the door would not close properly and open and close independently. the failure recurred multiple times. the vehicle was taken to the dealer. the technician was not able to diagnose the problem. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was unknown. the vin was unavailable.
Complaint filed: 2023-12-20
Components: ELECTRICAL SYSTEM,AIR BAGS
air bag light on, light on gear shift real dim
Complaint filed: 2015-11-03
Components: AIR BAGS
tl* the contact owns a 2004 mazda rx-8. the contact received a notification of nhtsa campaign numbers: 15v345000 (air bags) and 15v382000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2014-09-02
Components: ELECTRICAL SYSTEM
for three years, jeep gc has gone through 6 different batteries. drain occurs randomly but may appear to be related to factory remote keyless entry. jeep has also experienced other electronic power surges in past (interior lights and gauges going haywire, driver/navigation console literally going up in smoke.) several automobile technicians have serviced the vehicle and have not been able to locate the origin of this problem. the problem, itself, could very well lead to an accident, fire, and even fatality. *tr
Complaint filed: 2016-07-11
Components: AIR BAGS
takata recall 1996 honda accord lx vin [xxx] my vehicle is a 1996 honda accord lx and is not among those recalled. it does have a takata airbag: passenger side. takata part 06780-sv1-a82zb. i believe the car may also have a takata airbag on the driver's side, but have not been able to obtain that info conclusively. i have read the expert report about the cause(s) of the takata airbag malfunctions. http://wpdown1.com/doc/pdf/download/www safercar gov-rs-takata-pdfs-expert report-hrblomquist.pdf it is extremely frustrating to be unable to determine why my vehicle is not part of the recall. nhtsa representatives (888-327-4236) have not been able to provide any information. neither has honda. honda's main customer service 800-999-1009 representatives looked up my vin and found nothing there about airbag manufacturer. they claim no takata airbags were installed by honda prior to year 2000. other honda dealer representatively records demonstrate otherwise and provided the part for the passenger side airbag (listed above). (also various web pages indicate that honda began using takata airbags in the early 1990's.) my vehicle is in top condition, has fewer than 50,000 miles, new paint, new other things so i am reluctant to stop driving it - at least until i can determine 1. whether my vehicle has one or two takata airbags. (honda reps are contradictory and confused about this.) 2. why my vehicle (with at least one takata airbag) is not part of the recall. 3. what my options are. (i would hope that since 1996 vehicles are apparently not required by law to have airbags, one option available to me would be to just have the airbags removed.) if you could answer any or all of the above questions, particularly questions 1 and 2 - or direct me to someone who can, i would very much appreciate it. thank you. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2016-11-23
Components: STRUCTURE
the rear sway bar has rusted completely away from the frame. while i was driving and on the freeway. rusted heavy on frame and underbelly
Complaint filed: 2018-02-04
Components: SERVICE BRAKES
brake lines rusted and brakes failed twice while driving vehicle. there were no accidents. first incident was the rear brake line burst. i replaced the rusted brake line. front brake line burst 6 months after rear brake line was replaced. all front brake lines were so rusted, i removed and replaced all of them as a precaution. the brake lines rusted in areas where they were clamped, so that salt and dirt could not be cleaned out. brake lines were unpainted bare steel.
Complaint filed: 2014-09-08
Components: SERVICE BRAKES
tl* the contact owns a 2005 chevrolet suburban 1500. while driving in reverse, the contact was unable to stop the vehicle by depressing the brake pedal. the contact had to depress the brake pedal to the floorboard in order to stop the vehicle. the mechanic stated that the brake lines were rotted. the manufacturer was made aware of the failure. the failure mileage was unavailable.
Complaint filed: 2016-09-06
Components: SERVICE BRAKES
tl* the contact owns a 2004 gmc yukon. while moving from the park position, the brake system disable warning indicator illuminated. the brake pedal was depressed, but failed to operate. the emergency brakes also failed to operate. the contact stated that there was brake fluid evident under the front of the vehicle. the contact also stated that the brake line was extremely corroded. the vehicle was not included in nhtsa campaign number: 04v045000 (service brakes, hydraulic). the vehicle was not diagnosed nor repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 152,000.
Complaint filed: 2014-10-29
Components: ELECTRICAL SYSTEM
2003 cadillac cts. consumer writes in regards to gm recall 14172.* ld the consumer stated in may 2011, while driving, the vehicle cut off in traffic. when the consumer arrived home, she/he was unable to remove the key from the ignition switch. the vehicle shut down, and he/she was unable to re-start it. three years later, the consumer experienced the same problem. the vehicle was towed to the dealer, the next day. an inspected revealed a problem with the computer, and replaced the ecm. *jb
Complaint filed: 2016-11-29
Components: ELECTRICAL SYSTEM
upon turning on the ignition switch with a key, i began to smell a burning smell. i turned off ignition and inspected the source which seem to come from steering column. after removing the steering wheel cover, i notice that the ignition switch unit had black burnt looking places on it. i decided to remove the unit and replace it. the car was stationary in the driveway of our home. *tr
Complaint filed: 2017-07-26
Components: ELECTRICAL SYSTEM
all window motors have a problem and 3 have gone out.
Complaint filed: 2014-11-24
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet aveo. the contact stated that burning wires fumes emitted inside the vehicle. the contact mentioned that the key released from the ignition while the vehicle was on and the radio failed to operate intermittently. in addition, the headlight malfunctioned. the vehicle was not diagnosed or repaired. the manufacturer was notified of failure. the approximate failure mileage was 95,000.
Complaint filed: 2018-04-16
Components: POWER TRAIN
tl* the contact owns a 2003 honda odyssey. while driving approximately 45 mph, the contact noticed that the rpm needle fluctuated back and forth as the vehicle started to lose power. the contact had to pull the vehicle over to the shoulder and turn off the engine. the contact exited the vehicle and noticed a burning odor under the vehicle. the contact restarted the vehicle, but it failed to shift from park. the vehicle was towed to the contact's residence. the dealer and independent mechanic were not contacted for diagnostic testing or repairs. the manufacturer was not notified of the failure. the approximate failure mileage was 170,000.
Complaint filed: 2020-06-09
Components: AIR BAGS
tl* the contact owns a 1998 acura rl. the contact received notification of nhtsa campaign number: 20v026000 (air bags) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. an unknown dealer was contacted and it was confirmed that parts were not available to remedy the recall. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2016-09-07
Components: STRUCTURE
tl* the contact owns a 2002 ford escape. while attempting to have new control arms placed on the vehicle, the contact was informed by the service technician that the subframe of the vehicle was rusted and needed to be repaired before the control arms could be installed. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 14v165000 (structure). the manufacturer was not made aware of the failure. the approximate failure mileage was 85,900. the vin was not available.
Complaint filed: 2016-08-02
Components: SERVICE BRAKES
tl* the contact owns a 2004 chevrolet tahoe. while driving 10 mph, the brake pedal was depressed but failed to immediately stop the vehicle. the contact stated that the failure occurred in a parking lot and the vehicle was able to stop after the brake pedal was depressed to the floorboard. the vehicle was taken to a dealer where it was diagnosed that the brake lines failed and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 129,000.
Complaint filed: 2016-01-25
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced any failures. the manufacturer was not made aware of the issue. vin tool confirms parts not available.
Complaint filed: 2015-11-14
Components: ELECTRICAL SYSTEM
a faulty gm5 seems to be the reason for the driver-side door not unlocking with the remote key fob. the remote key can unlock the passenger's side door, but not the driver's side.
Complaint filed: 2021-06-28
Components: UNKNOWN OR OTHER
structure problem. went to the mechanic for a routine oil change. he said the frame is rotted, rusted away so bad he could stick his finger through the frame. they said it was unsafe, couldn’t even hoist it up on the lift. the body, exterior looks fine, no rust at all, but the frame is evidently rotted away. faulty metal or treatment??
Complaint filed: 2019-04-16
Components: AIR BAGS
tl* the contact owned a 2004 honda odyssey. the contact received a recall notice for nhtsa campaign number: 19v182000 (air bags). while driving 40 mph in inclement weather, the contact lost control of the vehicle. as a result, the vehicle crashed into a concrete barrier. the air bags did not deploy. a police report was filed. the contact's wife sustained neck aches, but did not require medical attention. the vehicle was towed to the contact's residence. the vehicle was not taken to a dealer or independent mechanic for diagnostic testing. the vehicle was totaled. the manufacturer was not made aware of the failure. the failure mileage was 109,571.
Complaint filed: 2015-01-13
Components: AIR BAGS
tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the delay. the contact had not experienced a failure.
Complaint filed: 2022-07-01
Components: AIR BAGS
the contact owns a 2003 mercedes-benz e500. the contact stated while driving 75 mph, the air bags on the driver’s side of the vehicle inadvertently deployed without warning. after the air bags were deployed, a message showing an air bag malfunction was displayed on the instrument panel. the contact received medical attention for ringing in his ear from the air bag deployment. the vehicle was not diagnosed because the dealer informed the contact that he had to pay for the diagnostic test. the manufacturer was not contacted. the failure mileage was 65,000.
Complaint filed: 2014-05-29
Components: SERVICE BRAKES
driver's side rear hydraulic brake line along frame rail failure due to corrosion in line. *tr
Complaint filed: 2017-10-17
Components: STRUCTURE
the vehicle was sent into toyota when we received a letter to have the frame sprayed ,due to living in cold climate where salt was used to treat roads. now frame is totally rotted and rusted making it unsafe to drive. toyota is only replacing their tacomas and not the sequoia from the same year.
Complaint filed: 2014-11-17
Components: STRUCTURE
tl* the contact owns a 2003 jeep liberty. the contact received a notification for nhtsa campaign number: 13v252000 (fuel system gasoline). the vehicle was taken to the dealer, but they were unable to install the hitch due to high corrosion level present on the vehicle. the approximate failure mileage was 126,712. updated 1/21/15*cn updated 10/7/2015*js
Complaint filed: 2014-12-23
Components: ELECTRICAL SYSTEM
2000 dodge caravan. the key ignition lock freezes up and (intermittently) wont move. *mw
Complaint filed: 2014-05-17
Components: ELECTRICAL SYSTEM
engine light came on now car will not start. no fault or cel codes. *js
Complaint filed: 2014-08-12
Components: AIR BAGS
received urgent safety recall notice on 8/11/2014. called local dealer 8/12/2014 a.m. was told dealership only receives one (1) replacement part per week so i have to be put on waiting list. approximately 8 people ahead of me! the letter [xxx] , v.p. toyota north america sent your agency on june 19,2014, stated the recall notice would go to affected customers once "sufficient replacement parts become available". that was 8 weeks ago, yet they can still only send one part per week? this is unacceptable and potentially dangerous. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2017-04-17
Components: ENGINE
tl* the contact owns a 2003 ford escape. the contact stated that the a neighbor alerted that the vehicle was caught on fire. the contact then noticed that there were flames coming from the engine compartment and under the vehicle. the fire department extinguished the flames. the vehicle remained at the contacts residence. the manufacturer was not notified of the failure. the contact referenced nhtsa campaign number: 12v005000 (service brakes, hydraulic) as a possible reason for the failure however the vin was not included. there were no injuries that required medical attention. the failure mileage was 237,000.
Complaint filed: 2014-11-18
Components: SERVICE BRAKES
tl* the contact owns a 1993 mark iii plymouth voyager. while driving approximately 65 mph, the brakes seized without warning. the dealer stated that the brakes failed. the affected parts were replaced under an unknown manufacturer. the manufacturer was informed of the issue, but the parts were no longer available to perform the repairs. the approximate failure mileage was 140,000.
Complaint filed: 2020-06-11
Components: AIR BAGS
tl* the contact owns a 2001 honda accord. the contact stated that the driver's and passenger's side curtain air bag warning lights illuminated intermittently while driving. the vehicle was taken to round rock honda (2301 n interstate hwy 35, round rock, tx 78664, 512-942-0939) for a previous air bag recall repair after which the side curtain air bags warning light started to illuminate intermittently. the vehicle was not diagnosed nor repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 170,000.
Complaint filed: 2014-09-05
Components: ELECTRICAL SYSTEM
first i had 4 warning lights come on. battery, oil pressure, air bags, and brakes. then the air conditioner compressor turned off. then the car died in the middle of an intersection. i was almost hit by 3 cars. finally got to the side of the road and opened hood. the fuse box on top of the battery melted along with the alternator wire to fuse box. cost over $1000.00 to fix. vw dealer stated this is a known problem with this fuse box but no recall and to be prepared for it to happen again. i did some searching on the internet.wow.this is really an issue with this fuse box. there was a civil suit filed by florida residents. *tr
Complaint filed: 2023-02-05
Components: AIR BAGS
recalled airbags
Complaint filed: 2022-11-29
Components: STRUCTURE
the driver and passenger side sliding doors tend to not open or close correctly sometimes you have to manually pull them open or they do not completely close and you have to bump the back end of it to close right
Complaint filed: 2018-12-11
Components: ELECTRICAL SYSTEM
the truck fails to restart after driving it an at first it would restart after 15 - 20 minutes after it sits an now it does not start at all so far i know it is happening to more than 20 vehicles including the state patrol 2016 suburbans and several of the pickups
Complaint filed: 2015-02-04
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
i own a 2004 dodge ram 2500 diesel with a automatic transmission. this occurred on two occasions the first was on saturday 1/31/2015 and the second on monday 2/2/2015. i had just pulled out of my shop when the engine suddenly accelerated at extreme high speed, i slammed on the brakes immediately however as one can imagine the response time and/or the capacity of the braking system was limited due to the high torque of the engine. non-the-less i was fortunate not to have any other vehicle in my vicinity. this same scenario occur two more time on my way home which is about 4 miles from my shop. the check engine light came on at the time of the first occurrence. i let the truck sit for a couple days, however needed to plow out from a large snowstorm. upon restarting the truck, the check engine light was off and everything was back to normal. things changed approximately a half hour into plowing when the sudden acceleration occurred once again and this time within inches of ending up in the drainage ditch at the end of my driveway. it occurred two more times as i was completing the plowing. also, out of the blue it would idle down with no response when i depressed the accelerator, then after a moment or two it would respond. during the idle the voltage meter would drop to just about zero. i did find some references to the apps (accelerator pedal position sensor) on the web, however when i checked in with my local dealer they stated that they had no recall notice on this. after experiencing this, there is no doubt in my mind that this is quite a serious matter and should be looked into. this situation could easily cause injury or death. i have forty years of driving experience and have never encountered anything of this sort before. i will be taking the vehicle to the dealership, however i feel quite strongly that this should be covered under a recall. *tr
Complaint filed: 2020-12-27
Components: AIR BAGS,ENGINE
my vehicle was in the left turn lane waiting for the light to turn green. i went and didnt realize the far right lane was for parking only on a 1 way street left headed east it was a 1 way with 2 lanes moving forward a 1 lane next to the curb where vehicles park in front of there residents. i slammed into the back of the parked white chevy truck. my vehicle came to a sudden stop forcing my body forward towards the windshield. my seatbelt only restrained my body so far so i used my foot to apply the brake. my cars passenger side air bag did deploy but the drivers side did not. my vehicle needed to be towed because it was not drivable. i then later had a friend drive me to the emergency room. i didnt want to go by ambulance due to pandemic in place. about 2 to 3 weeks later i recieved the recall letter in my mailbox. since the accident i have been unable to work or even daily functions. i have a crushed heel and unable to walk. sever pain and swelling. my life has completely changed.
Complaint filed: 2015-08-08
Components: SERVICE BRAKES
went to stop at stop sign at approximately 4mph and no brakes. the brake pedal went all the way to the floor without any resistance or hesitation. as a result of the brake malfunction i rear ended an elderly couple in a lexus. resulting in damage to their rear bumper plastic cover and more damage was done to my front end of the defective 200 chevrolet tahoe z71 i was driving
Complaint filed: 2016-04-27
Components: AIR BAGS
tl* the contact owns a 2002 nissan maxima. the contact stated that the air bag warning light illuminated. the dealer diagnosed that the air bag and air bag module needed replacement. the contact notified the manufacturer. the approximate failure mileage was 110,000.
Complaint filed: 2017-01-25
Components: STRUCTURE
right rear wheel rusted out, rear strut completely disconnected. dealer wont repair.
Complaint filed: 2014-11-17
Components: AIR BAGS
tl* the contact owns a 2003 honda civic. the contact stated that the air bag warning light illuminated. the contact mentioned that the vehicle was recently repaired under nhtsa campaign number: 14v349000 (air bags). the vehicle was taken back to the dealer. the technician diagnosed that the clock spring needed to be replaced. the manufacturer was made aware of the failure. the failure mileage was 106,000. updated 01/09/15*lj the consumer stated the vehicle was repaired. the airbag warning light was repaired and the clock spring was replaced on november 22, 2014. updated 06/3/2015 *js
Complaint filed: 2014-08-06
Components: ELECTRICAL SYSTEM
2005 chevrolet equinox. consumer writes in regards to ignition problems. *smd the consumer stated she was able to remove the key from the ignition while the engine was still running. according to the invoice, there was an internal problem in the ignition cylinder tumblers. the dealer replaced the ignition cylinder. the consumer continued to experience problems, with the ignition cylinder binding up due to debris inside the cylinder housing. the lock cylinder was replaced. *jb
Complaint filed: 2014-05-19
Components: AIR BAGS
my daughter was driving the envoy at about 45 mph when a drunk driver pulled out in front of traffic, causing everyone to slam on their brakes, and my daughter was not able to stop in time before rear-ending another vehicle. the car is totaled but the airbags never deployed. *js
Complaint filed: 2014-12-17
Components: STRUCTURE
tl* the contact owns a 2002 ford escape. the contact stated that the cross-brace fractured. the contact stated that the vehicle was previously repaired under nhtsa campaign id number: 14v165000 (structure) but the recall remedy failed to repair the vehicle. the vehicle was taken to a private mechanic, who diagnosed that the sub frame and the control arm needed to be replaced. in addition, the mechanic advised that the vehicle could not be driven. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 111,000.
Complaint filed: 2017-08-13
Components: SERVICE BRAKES
had to have all the brake lines replaced. the lines burst due to them all being rusted out and corroded. i have a 1994 toyota pick up truck with more miles than my 1999 chevy silverado and the brake lines are not rusted or corroded go figure! i was approaching a traffic light and when i applied the brakes, the brake peddle went all the way down to the floor. i pulled over and looked under the truck and saw a puddle of brake fluid on the ground underneath the drivers door and gas tank. i had the vehicle towed to the local chevrolet dealer and all the brake lines were replaced for $1066.33. i was charge for 8 hours of labor. i am pissed off and will never buy another chevrolet vehicle, because of their use of substandard material on the most important part (brakes) of their vehicles and their failing to acknowledge correct this serious problem with these model year trucks when it was brought to their attention, instead they made bogus excuses as to why these brake lines were failing! i have purchase nine chevrolet vehicles in my life and like i stated earlier i will never buy another chevrolet again and will discourage everyone i know that is in the market to purchase a vehicle to not buy a chevrolet because, the way chevrolet failed to resolve the brake line problem with these trucks is unacceptable!
Complaint filed: 2019-04-04
Components: AIR BAGS
air bag light came on am while driving down a bumpy county road. no error code. unable to reset. vehicle mileage right at 150k.
Complaint filed: 2014-10-21
Components: EXTERIOR LIGHTING,VISIBILITY/WIPER
i was driving at night and my headlights (which are automatic type using a light sensor) went out for a few seconds without me doing anything. after a few seconds they came back on. they did it a 2nd time for a shorter time period on the same drive and have flashed off for a few seconds temporarily on a few nights since then. the interior dash/switch lighting inside the car does not go out, just the headlamps. *tr
Complaint filed: 2014-04-02
Components: SERVICE BRAKES
brake lights turned on and brakes went out. *tr
Complaint filed: 2015-05-11
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 honda odyssey. the contact stated that the ignition switch failed. the two original keys and one additional key failed to turn and would become stuck. the vehicle was taken to the dealer and it was determined that the shift inter lock lever needed to be replaced. the contact asked about nhtsa campaign number: 12v573000 (electrical system); however, the vehicle was not included in the recall. the vehicle had not been repaired. the failure mileage was 51,256.
Complaint filed: 2015-12-13
Components: STRUCTURE
i was having the exhaust changed when i was notified that one of the cross members for the frame had rusted completely through and needed to be repaired. it has been repaired, but i was informed that excessive rust is in various locations on the rear of the frame and will need to be watched closely. keep in mind that these cross members support the fuel tank and if one would break, it looks like it could cassette fuel tank to fall off. the truck has 100,500 miles on it, which is not excessive for the year. the truck spent most of its life in michigan, but now resides in illinois. i have read several forums having the same complaints for the 99-2007 model year vehicles. there are several holes placed on these cross members by the manufacturer that allow moisture in, with no place for the moisture to go once it is place. i am sure there is also a lack of proper paint application and even poor steel that is likely causing the issue. just as toyota has done, chevy should offer a recall for excessive rust on the frame. the toyota tundra recall offers a new frame for any tundra with a rust hole 10mm or larger. why isn't the nhtsa investigating this further? this a serious safety concern and also considerably lowers the value of the vehicle. gm and chevy need to be held accountable for their decisions when designing and manufacturing these vehicles, just as toyota took accountability for their decisions.
Complaint filed: 2014-09-07
Components: SERVICE BRAKES
my wife, daughter, and i were traveling down a two lane highway at the 55 mph speed limit. a oncoming vehicle pulled out to pass another vehicle. when i stepped on the brake pedal to avoid a collision, the pedal went all the way to the floor. thankfully, the oncoming vehicle went back to their lane and we were able to coast to a stop. upon examination, all four brake lines on the front half of the truck were badly rusted and leaking. the undercarriage on our 2004 chevy silverado is extremely rusted. fuel lines. transmission cooler lines, brake lines, frame, body panels all have large amounts of rust. we purchased this vehicle new in 2004. it has never been in a flood. *tr
Complaint filed: 2019-07-16
Components: AIR BAGS
tl* the contact owns a 2002 honda accord. the contact stated that the air bag warning indicator illuminated. the vehicle was serviced per nhtsa campaign number: 19v182000 (air bags). the vehicle was repaired at davenport honda (650 english rd, rocky mount, nc 27804, (252) 937-7500); however, the remedy failed to repair the vehicle. the contact mentioned that the air bag warning indicator remained illuminated after the recall repair. the manufacturer was not made aware of the failure. the failure mileage was 144,000.
Complaint filed: 2017-11-04
Components: STEERING,SUSPENSION,FUEL/PROPULSION SYSTEM
when going the speed limit the truck seems to want to cross over lanes just by crossing a dip. it feels floaty on the road another words it doesn't want to stay in its own lane
Complaint filed: 2015-05-18
Components: AIR BAGS
tl* the contact owns a 2003 honda accord. the contact was made aware of nhtsa campaign number: 14v351000 (air bags) through social media. the contact reached out to the dealer and was informed that the vin was not included. a few months later, the contact took the vehicle back to the dealer for routine maintenance and was informed that the vehicle was associated with the recall; however, the parts were not available for repair. the vehicle was not repaired. the vin was specifically associated with the recall since june 19, 2014. the manufacturer was not made aware. the contact had not experienced a failure. updated 7/21/15*cn the dealer informed the consumer, the part had to be ordered. updated 07/28/15*jb
Complaint filed: 2018-12-30
Components: ELECTRICAL SYSTEM
takata recall ignition switch failure car won't stay on unless key is hold forward
Complaint filed: 2016-01-07
Components: STRUCTURE
tl* the contact owns a 2003 mazda tribute. the contact received notification of nhtsa campaign number: 14v174000 (structure) however, the part needed to perform the repair was unavialbe. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2017-09-18
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
tl* the contact owns a 2001 toyota prius. while driving 20 mph, the vehicle lost complete power and braking ability without warning. as a result, the contact drove over the median aand crashed into a pole. the air bags deployed. a police report was filed. there were no injuries. the vehicle was towed to the local dealer (titus-will toyota, 3506 s sprague ave, tacoma, wa 98409). the vehicle was not declared destroyed. the manufacturer was not contacted. the failure mileage and vin were unknown.
Complaint filed: 2015-12-27
Components: SERVICE BRAKES
pedal goes on down when pressed - seems like abs isn't working properly
Complaint filed: 2014-10-22
Components: ELECTRICAL SYSTEM
chevrolet. consumer is writing in regards to gm recall 14350. * ld the consumer stated the ignition switch failed. the vehicle had to be towed, to a repair shop. the ignition switch was replaced at a cost of $ 289.38. she is seeking reimbursement. *jb
Complaint filed: 2018-02-17
Components: POWER TRAIN
my 2004 acura tl is experiencing transmission issues. i was driving down a city street when my car suddenly began slipping gears. the engine would rev when i pressed the gas, however, the car was acting like it was in neutral. i was driving in traffic so this could have potentially caused a crash. i am thankful that this did not happen while i was on the highway just moments before the problem started happening. i was able to steer the car to the side of the road and put it into park. the car would not properly shift into drive or reverse. i had to get my car towed to a mechanic. he stated that something in the transmission was overheating and that some serious damage could have occurred. the transmission problems that i am experiencing are identical to the problems outlined in recall 04v176000.
Complaint filed: 2016-11-28
Components: AIR BAGS
2003 toyota sequoia. consumer writes in regards to remedy not available in a reasonable period of time to repair front passenger airbag inflator recall notice. *smd
Complaint filed: 2020-06-24
Components: AIR BAGS
i received letter march 2020 notifying me of safety recall for airbag module and inflator- manufacturer recall number h6s, nhtsa recall number 20v-027 for my 2002 acura 3.5 rl. the letter stated i was to wait for replacement parts to be prepared and i would receive a follow up letter when said parts were available and then i was to call an acura dealership and make an appointment. it is now june 2020 and i have not received a follow up letter. i've searched on the honda and acura website for any kind of remedies, because the letter states 'the airbag inflator could rupture during deployment, with metal fragments possibly striking the driver or passengers, increasing the risk of serious injury or death.' i entered my vin on both websites recall searches- which turned up nothing. there's no indication of a solution or time frame. i have been fortunate enough to not have an accident of any kind, but i don't have another vehicle to drive- so i'm just crossing my fingers. it's been 60 days since this letter, and i was instructed to wait before contacting a dealer with this. *tr
Complaint filed: 2021-03-08
Components: STRUCTURE
the panoramic sunroof on my 2001 mercedes benz c240 shattered or exploded while i was driving at a highway speed of 55 mph. it sounded like a gunshot and the glass was shattered over the passenger and rear seats. no one was sitting in those seats fortunately. mercedes dealer says there is no recall or warranty for this safety issue to date. i will have to pay out of pocket $1500.
Complaint filed: 2014-04-29
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SEATS
my 2001 mercedes-benz c320's battery was constantly going bad and having to be jumped after not starting it or driving it for approx. 24 hours. finally, after a certified mercedes mechanic investigated the problem, he informed me that the problem originated from the driver's seat module, which was draining my battery. he informed me that if i unplugged it for the time being, my battery would no longer drain. sure enough, after unplugging the seat module, i no longer had issues with my battery draining. the seat module controls seat adjustments as well as steering wheel adjustments, so this is very inconvenient, and unsafe, because there are times, when i have to plug the module in adjust my seat or steering wheel, and it does not work, and i'm stuck with the seats or steering wheel in an uncomfortable position. i have also had problems with brake (stop) lights, turn signal lights, etc., in which the vehicle indicator states that particular lights are malfunctioning, and then after awhile it goes away, and then days later, the lights are inoperable again. i have spent quite a bit of money replacing bulbs. i originally purchased this vehicle in 2004 when it was still under warranty. *js
Complaint filed: 2014-12-04
Components: STRUCTURE
this is a garage kept car, low mileage. had mechanic check car out and found that the sub frame had major rust and holes in it. chrysler recalled 2004 pacificas that were made in a 6 week time period and fixed those but no others. in researching this matter there are a lot of 2004 pacificas with this issue and chrysler is refusing to fix them. *tr