vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2023-05-24
Components: ELECTRICAL SYSTEM
multiple lights appear turn on and off indicated on dashboard, vga, check engine light, and tire pressure system. i run a diagnostics and it says my evap system had a code telling me to replace gas cap. i went to the auto parts store and purchased a new gas cap that is specifically for my vehicle. i turn the vehicle back on and code is still on. so i get the code erased with my diagnostic reader and the sensor turns off. but give it a few weeks and that light turns back with same code telling me to replace gas cap. i went back to return my gas cap at autozone. then ordered an oem gas cap for my vehicle and erased code and then code came back less than a month later. it can’t be two brand new parts, one was a universal part but specific to my vehicle. and second part was oem specifically for my vehicle and from acura/honda parts department. so i don’t know what to do because repair said its a dumb code and just reset if i already replaced once. and don’t worry about the code indicator because the evap system appears to be working. so it’s either an electrical issue or a glitch. i’m not comfortable with those options
Complaint filed: 2020-10-03
Components: UNKNOWN OR OTHER
fuel tank straps are broken one completely gone other severely damaged from rust. this is a serious safety issue. i ran vin 's didn't see an open recall yet on the chevy 05 trucks they have recalls. normally i would try an fix this myself unfortunately do to age and broken ribs i can't crawl under car to fix. i can only assume that this chevy malibu isn't the only one with this safety issue. so can someone please make gm recall before a individual loses a full tank of gas on the highway causing god knows what type of catastrophe or deaths. dollars an cents . please make gm recall this issue. thank you please forgive any misspelled words or improper grammar
Complaint filed: 2017-11-28
Components: STRUCTURE
dash cracked/broken due to inferior/cheap/corner cost cutting engineering manufacturing practices.
Complaint filed: 2024-11-16
Components: AIR BAGS
unoccupied passenger side airbags; all front backseat bags deployed after passenger side tires hit pothole on road. pieces of interior, including decorative plastic, interior light covers were projected across cabin hit me. i had no idea what had happened. car shut off shortly after incident. it was night, i was sitting in middle of my lane, unable to start mini. good samaritans helped push it into parking lot while waiting for assistance. after 15 minutes, car started and was driven home. i had slight injuries from being hit by hard material projectiled across cabin. very thankful i was the only occupant because if a passenger had been in the seat, they would have most definitely sustained injuries. i had to cut the airbags out in order to have clear lines of sight before driving the following day. i’m fearful that the drivers side air bags may do this as well. i have owned this vehicle since 2004. not aware of history prior to 2004;(accidents, original airbags?). only know it came from a dealer in ca. (possibly “friendship” may be name of town or dealership). i have not had repairs made yet. i don’t drive this vehicle daily. there are no police reports since there was no need. no insurance claims since 2002 model. there were no malfunctions with the warning light prior to incident. however, the following day when i drove, the airbag indicator light came on for passenger side. i did not find a recall but not sure if i would for a 22 year old vehicle.
Complaint filed: 2016-08-16
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 mini cooper. the contact stated that the vehicle's battery was located in front of the firewall above the gear box. the battery acid leaked onto two shifter cable linkages, which caused them to melt unexpectedly. the vehicle would not shift gears. the contact also stated that the same failure occurred one other time. the vehicle was repaired six months ago because of the same failure. the manufacturer was notified. the vehicle was not repaired again. the approximate failure mileage was 130,000.
Complaint filed: 2015-02-02
Components: SERVICE BRAKES
abs and brake light continuously on and when braking the abs will activate making braking difficult. *tr
Complaint filed: 2014-11-21
Components: STRUCTURE
during 100,000 inspection, shop found rusted and rotted front frame rails, just behind the engine cradle. need frame repaired. *tr
Complaint filed: 2015-11-30
Components: SERVICE BRAKES
82k miles, original owner, well maintained and garaged. had to stop at a red light and the pedal went to the floor as i went into the intersection.luckily no other cars were ahead of me and nobody was hurt. dic lights came on and brakes have not worked since limping my vehicle back home.
Complaint filed: 2014-10-28
Components: AIR BAGS
tl* the contact owns a 2004 cadillac srx. the contact stated that the air bag service light illuminated sporadically. the contact mentioned that the failure started to occur after the vehicle was repaired under an unknown manufacturer recall related to the air bags. the vehicle was taken to the dealer. the technician was unable to diagnose the failure. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 46,000.
Complaint filed: 2016-02-11
Components: ELECTRICAL SYSTEM
2002 oldsmobile intrigue. consumer seeks reimbursement for ignition switch recall notice repairs. *smd the vehicle would not start the brake and security lights were on. *jb
Complaint filed: 2019-12-09
Components: AIR BAGS
tl* the contact owned a 2001 honda civic. while driving approximately 15 mph and attempting to accelerate through an intersection, another vehicle sped in front of the contact's vehicle. as a result, the contact t-boned the other vehicle. the contact's vehicle bounced and turned sideways. the air bags failed to deploy. the vehicle was towed and deemed totaled. the contact received neck, rib, head, and knee injuries. medical attention was received. a police report was filed. the contact's vehicle was included in nhtsa campaign numbers: 19v501000 (air bags) and 19v182000 (air bags); however, the vehicle had not received the recall repairs prior to the crash. the dealer and manufacturer were not made aware of the failure. the approximate failure mileage was 215,000.
Complaint filed: 2015-01-24
Components: SERVICE BRAKES
i was turning around in my driveway, when suddenly the brake peddle went to the floor and all braking power was lost. tried pumping the brakes multiple times with no success. there was no warning (lights or otherwise) before the incident, and no dash lights lit during the incident either. *tr
Complaint filed: 2014-02-17
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
using either turn signal cuts off power to the dash. dash comes back on a few seconds after using. i check the lights (exterior), but no blinking the interior turn signals blink sometimes, but no sound anybody familiar with problem? i've seen many similar conditions. *tr
Complaint filed: 2014-06-09
Components: STRUCTURE
while cleaning the truck, i noticed a crack had appeared that ran across the dashboard. the dashboard is always shaded by a sunscreen when the truck is parked. i called my local dodge dealer to ask what could be done to repair the dashboard and they told me to call chrysler/dodge customer service and gave me the phone number. i called customer service, explained that the dashboard had unexpectedly cracked and they gave me a case number. they told me to take the truck to my local dealer where digital pictures would be taken and submitted for review. five days later i received a letter from my local dodge dealer stating that my claim was denied. i called chrysler/dodge customer service to follow up. they said that there is nothing that they can do and confirmed that the claim has been denied. the crack continues to get larger and eventually i expect the dashboard to disintegrate as hundreds if not thousands of other dodge ram dashboards are doing. dodge should recall the faulty dashboards for replacement because there is a great potential for plastic shards and splinters to cause injury during an accident or air bag deployment. *tr
Complaint filed: 2020-07-12
Components: STRUCTURE
rusted frame. hole right through it. can't sell, register or do anything with it. car has 188k miles, drives like a tank, and has years left in it, but not with a rusted out frame. no one showed it to me before i tried to sell it. i have owned for 7 years, 2nd owner.
Complaint filed: 2019-11-04
Components: STRUCTURE
the frame in my trailblazer has big holes rusting through it. a frame 100 years old will never rust through. the use of very cheap thin steel may result in a accident when the frame breaks in half. i find this unacceptable regardless of how old the car is the frame should never rust through
Complaint filed: 2014-07-30
Components: STEERING,STRUCTURE
tl* the contact owns a 1997 ford f-150. the contact stated that the entire subframe of the vehicle was severely corroded. the dealer stated that the entire subframe and rack and pinion needed to be replaced. the vehicle was not repaired and the manufacturer was notified. the failure mileage was 167,166.
Complaint filed: 2016-06-14
Components: AIR BAGS
tl* the contact owns a 2004 dodge durango. the contact received notification of nhtsa campaign number: 15v313000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2016-04-10
Components: ENGINE AND ENGINE COOLING,ENGINE
on 4/8/15, while about to make a left turn at a traffic light, my car stalled without any warning. started up after two attempts. service engine light came on and has remains on currently. contacted nissan specialist on a website who advised it could be crank position and/or camshaft sensor(s). i took it to firestone to have it scanned. positive for codes p0725(engine speed signal circuit malfunction) and p0340(camshaft position sensor circuit failure). purchased my vehicle in august 2003. never notified by nissan of recall for sensors(nhtsa 03v4550000). called local dealership on 4/9/16 who advised me that my vin number is not on the list for my vehicle to be repaired, despite having the same complication identified by nissan and nhtsa which necessitated the recall. in addition, letter written by thetechnical compliance department of nissan to the nhtsa, dated 12/4/03, clearly states that my car is included in the list of recalled vehicles. no updated letter or other public information found stating that certain vin numbers are required to have car repaired. this is a gross safety issue and i am not clear as to why they are refusing to service my vehicle as per the recall. please address. thank you. *tr
Complaint filed: 2015-05-12
Components: SERVICE BRAKES
my family and i were driving home pulling our travel trailer from a weekend of camping. there was approximately 2 car lengths between my self and the vehicle in front of us. both lanes of vehicles came to a quick stop. i applied the brakes the abs started to kick in, i let of the brakes and reapplied again the abs kicked in and the peddle went to the floor. i was able to hop the curb with the truck and trail to avoid hitting the cars in front of me. it took 5 or more vehicle lengths to get completely stopped. i was able to slowly drive the 6 or so miles home using the trailer brakes only. once the trailer was unhooked i was able to pull the truck in to my drive way to work on it. the brakes would hold the truck, the peddle was to the floor but i'm doubtful they would stop it at any speed.
Complaint filed: 2014-02-27
Components: SERVICE BRAKES
the brake pedal went to the floor, due to a hole in the brake line caused by external corrosion. luckily it was not at a stop street, or there would have been an accident. it occurred on the highway, so my wife was able to slowly drive home. i had to have all of the steel lines replaced for the vehicle to be safely driven again. *tr
Complaint filed: 2014-01-30
Components: SERVICE BRAKES
i thought my foot slipped off the brake and taped the rear end of the car in front of me. scratched the bumper of the car i tapped. i was on i 95s towards fredericksburg, va when my brake warning light came on. taped brake and the pedal almost went to the floor, but i did have some braking. got the truck to the repair shop, diagnosed will hole in brake line caused by rust. replaced 18 ft of line. *tr
Complaint filed: 2014-10-14
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 ford taurus. the contact had to make several attempts to start the vehicle. the failure occurred on numerous occasions. the vehicle was taken to an independent mechanic who stated that the starter and solenoid failed. the vehicle was repaired, but the failure recurred. the manufacturer was not notified. the approximate failure mileage was 150,000.
Complaint filed: 2016-09-21
Components: AIR BAGS
tl* the contact owns a 2001 chrysler sebring. the contact received notification of nhtsa campaign number: 16v401000 (air bags). the contacted called the dealer months ago and they indicated that the part had not been available to schedule the recall repair. the contact was unable to verify when the vehicle would be repaired and was advised to contact the manufacturer to determine when the parts may be supplied to the dealer. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2017-05-14
Components: ELECTRICAL SYSTEM
a.c. clicks on and off, lights blink while driving, sometimes don't want to start unless it disconnect battery. lights on dash cluster don't worland security light on
Complaint filed: 2015-09-15
Components: ELECTRICAL SYSTEM
car tries to start, stalls and will not start. security system light flashes. have to leave key in run position for 15 minutes until security system light quits flashing, turn key off and then start the engine. happens multiple times per week and is happening more frequently now. was told the problem was caused by an after market remote starter, had it removed and am still having the same problem.
Complaint filed: 2014-10-17
Components: STRUCTURE
in 2012, i replaced my gas tank because severe corrosion had eaten numerous small holes into the top of the tank so it could not be filled over 3/4th without leaking. flakes of rust were falling onto the top of the tank from the frame x-member causing these holes. the frame x-member was not addressed and the new gas tank began to leak within a year and a half of replacement. the engine was just recently tuned up by a ford dealer because it was intermittently vibrating. within 6 months of this tune up, the engine lost full power with finding of grossly contaminated fuel. the 2 year old tank was pulled and the top of the tank was revealed to be metallic swiss cheese equivalent, this time with numerous very large holes that rain was easily penetrating into the tank via the cab-bed space opening. the x-member frame support was corroded in half. the dealer could not fix it and i paid for a second new tank and fuel pump($350 with shipping to hi), por 15 coated the top of the new tank myself, and paid a local body shop$1042.00 to pull the x-member and replace it with a used part as ford no longer stocks (likely rusted to bits in their warehouse). the new tank and used x-member are now installed and awaiting an engine mechanic to address why the engine won't start up despite new tank/fresh fuel/pump/filter. likely another $500 to clean fuel injection/engine bringing 2 year total for rotted x-member and two gas tanks to well over $3000. perusing your data base, the frame rust issue seems to be a recurring theme particularly for the 1997 year model. my assessment is there was something very rotten in 1998 f150 frame components and or corrosion protections used. lessons learned: don't fix the tank until you fix the x-member problem first and ford f150 frames/corrosion protections circa 1998 are getting a bad reputation which is likely deserved. *tr
Complaint filed: 2015-11-30
Components: UNKNOWN OR OTHER
heater blower mortor stoped working 3 times resistor 2 times and still don't word dealer charge me 280.00 and want to just change parts hope you can help.
Complaint filed: 2018-02-21
Components: AIR BAGS
tl* the contact owns a 1999 dodge intrepid. while driving approximately 75 mph, the air bags deployed without warning or impact. there were no injuries sustained. the check engine indicator illuminated before the failure. the vehicle was not towed, repaired, or taken to a dealer to be diagnosed. the manufacturer was not notified of the failure. the approximate failure mileage was 172,000.
Complaint filed: 2015-07-12
Components: ELECTRICAL SYSTEM,ENGINE
the car would buck while i was on the road. during these times the wipers might come on and be intermittent. i took the cat in to a gm dealer. the problem was diagnosed as a faulty ignition switch, and so stated on my invoice. i called gm on this for a refund and was told that there were not enough complaints on this model. its interesting that the 2003 saturn, which was a recall, had the same ignition switch.
Complaint filed: 2015-09-30
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet impala. while attempting to start the vehicle, the key would not turn. the contact was not able to start the vehicle. the vehicle was towed to the dealer where it was diagnosed that the ignition needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 126,000.
Complaint filed: 2015-04-23
Components: STRUCTURE
the front floor boards of my 2002 altima are rusting and rotting away. the safety issue is not only the obvious floor rotting from beneath me, but also the exhaust vapors that are entering the passenger compartment. there is a major design flaw that has caused the floors to rust and rot on vehicles in the north east. because there is no recall, the dealer cannot help me. this should be a recall specific to the north east and needs to be done to rectify the faulty spraying of the undercarriage which was not sufficient to combat a normal north east winter. i bought this vehicle brand new and it has low miles. i have always kept up with maintenance and repairs for this vehicle inside and out. i should be able to pass this car on to my 16 year old son as a reliable first car. i cannot do that in good faith knowing the safety issue altima and the nhtsa has allowed. massachusetts is a difficult state for safety standards on owners of vehicles and i am fearful that if i have galvanized sheet metal welded to my undercarriage, it could possibly be considered not appropriate for the state's standards and cause me more financial burden. i would like to have altima rectify this safety issue. how many complaints do there really need to be in order for the nhtsa to help? as of 4/23/15 i have counted almost 500 complaints specific to the floor boards of the 2002 altima. add those to the complaints to the 2003, 2004, 2005, etc. of floor boards rotting in the north east and you can see these complaints need to be investigated. i will also file complaints with my local attorney generals office. safety standards should be a priority of car makers as well as car owners. *tr
Complaint filed: 2014-10-23
Components: STRUCTURE
vertical crack down the middle area of the rear lift door around the ford emblem. *tr
Complaint filed: 2020-12-08
Components: AIR BAGS
tl* the contact owns a 2004 gmc envoy. the contact stated that while driving at 50 mph he had the swerve to avoid a headon collision from a vehicle that was in his lane. the vehicle went off the road and crashed into a concrete barrier.the contact had a fractured sternum and a bruised right ankle, knee and elbow. the contact visited the emergency room on his own without being transported by an ambulance.the contact stated that none of the air bags in the front deployed. a police report was filed. the vehicle was totaled by the insurance company and towed from the crash site. the entire front of the vehicle was smashed in including the frame. the back axel dropped after the collision and both rims on the back tires were shattered. the front rims were also cracked. the dealer and manufacturer had not been contacted yet. the failure mileage was 180,000.
Complaint filed: 2015-04-22
Components: AIR BAGS
hello, i received a passenger air bag recall notice back in september 2014 for my bmw 325 ci year 2003 and have tried to schedule a service call with two bmw dealerships in nj (bloomfield and jmk in springfield) since this date. both dealerships keep telling me there is a back order on the parts and state that they have placed my name on a waiting list. every time i call them (it is april 2015 now) i get the same story and it is very frustrating. i am afraid to let anyone sit in the passenger side of my vehicle and feel that this is a very unreasonable period of time to have someone wait for such a dangerous safety issue. i kindly request your assistance in getting my vehicle's air bag replaced. thank you very much for your assistance. *tr
Complaint filed: 2014-10-06
Components: SERVICE BRAKES
i while driving vehicle, it lost brake pressure causing the brake pedal to push to the floor, upon examination it was discover the brake lines that run from the master cylinder to abs module were rusted out and the brake lines from the abs module to the brake calipers where rusted out as well. the brake lines had to replaced. *tr
Complaint filed: 2017-07-06
Components: SUSPENSION,STRUCTURE
suspension squeaks and grinds along with steering wheel. side utility back doors cable breaks and will not close or will open unexpectedly.
Complaint filed: 2022-02-17
Components: SERVICE BRAKES
abs failure. won't pressurize. anti-lock brakes quit working.
Complaint filed: 2019-12-10
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
ignition some times doesn't work
Complaint filed: 2014-06-23
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
while accelerating from a turn, i heard a sound from the rear of the vehicle. upon investigating the noise, i found the rear strap that secures the gas tank to the frame had rusted through. the gas tank was left hanging by only the front strap. what happens if a gas tank falls off a vehicle? *tr
Complaint filed: 2016-12-20
Components: SERVICE BRAKES
this seems to be an ongoing problem for this model, you are probably aware of this the brakes don't work or the peddle pushes back and doesn't apply the brakes after pressing hard on the brake pedal the tc and abs lights come on and the brakes work. i have had the speed wheel sensors replaced on both fron sides and am experiencing the same safety issue no brakes we have spent over 2000.00 to try and fix this and it doesnt seem to work the dealership and the mechanics keep looking for a fix. i think this model should be recalled or at least diagnosed by gm and fixed this is a serious problem. thanks
Complaint filed: 2015-08-21
Components: SERVICE BRAKES
tl* the contact owns a 2001 subaru forester. while driving approximately 55 mph and engaging the brake pedal, the abs malfunctioned and erroneously activated, which prevented the brakes from stopping the vehicle. the driver lost control of the vehicle and crashed into a concrete median, which caused significant damage to the front end of the vehicle. the contact failed to indicate if any injuries were sustained or if a police report was filed. the vehicle was towed to an independent mechanic, who diagnosed that the abs was faulty. the vehicle was repaired. the manufacturer was not notified. the failure mileage was 194,503.
Complaint filed: 2014-01-22
Components: STRUCTURE
the rear back hatch cracked. *tr
Complaint filed: 2015-04-28
Components: AIR BAGS
tl* the contact owns a 2001 bmw 330i. while driving approximately 30 mph, the driver side curtain and the door air bags inadvertently deployed. there were no injuries. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the vin was not available. the failure mileage was unknown.
Complaint filed: 2015-08-11
Components: AIR BAGS
tl* the contact owns a 2004 pontiac vibe. the contact received a notification of nhtsa campaign number: 15v285000 (air bags) however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.
Complaint filed: 2016-09-24
Components: UNKNOWN OR OTHER
i received a letter saying that my 2002 pontiac grand prix has a recalled. i was given this car, so i had no clue until now.
Complaint filed: 2014-09-01
Components: SERVICE BRAKES
i was driving the truck and when i to put on the brakes, the pedal went to the floor. i instantly had no brakes, no warning lights or anything. there was a car stopped in the road in front of me and was nothing i could do so i ended up rear ending them, totaling their car. when looking under the truck i realized the brake lines had busted due to rust. i have never had as much as a speeding ticket and now have a wreck on my record due to faulty lines that has happen to many people. after i looked into it i seen its being investigated but something needs done, this is very dangerous and is gonna kill people if not fixed and recalled. *tr
Complaint filed: 2016-04-05
Components: STRUCTURE
frame rust. the frame is almost completely rusted in half. the leaf springs where they connect to the frame has sunk into the frame from the rotting of the frame. the truck was going 75 mph down the highway when it happened. a loud bang and terrible jerk back.
Complaint filed: 2020-07-21
Components: AIR BAGS
i have given by vehicle information to springfield va. toyota in september 2019. for urgent safety recall. they supposed to call me but, till to-day nothing. i call toyota woodbridge, va but, they are not cooperating. please help me out.
Complaint filed: 2024-06-26
Components: AIR BAGS
i was getting on the freeway and was hit by another driver (who fled the scene and didn’t get caught) and my truck spun around 180 before catching bushes and rolling three times smashing my front end and almost collapsing my roof and my airbags failed to deploy as well as my seatbelt tensioner not tightening resulting in me breaking my back in three spots. i was going approximately 35-45 mph and the first roll from the top of the embankment dropped about 15 which is where the front end got smashed due to being front heavy and this is where i broke my back before continuing to roll
Complaint filed: 2015-10-21
Components: STRUCTURE
tl* the contact owns a 2002 toyota tundra. the contact stated that the front end of the frame of the vehicle was rusted and contained a hole. the vehicle was not repaired. the manufacturer was not made aware of the issue. the failure mileage was 163,000.
Complaint filed: 2015-07-23
Components: AIR BAGS
tl* the contact owns a 2001 honda civic. the contact received notification of nhtsa campaign number: 15v320000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 09/18/15*lj updated 3/23/2016 *js updated 04/05/16. *jb
Complaint filed: 2015-03-19
Components: SERVICE BRAKES
tl*the contact owns a 2002 chevrolet silverado 1500. the contact stated that while driving at low speeds and depressing the brake pedal, the abs system engaged intermittently. the vehicle was taken to an independent mechanic where it was diagnosed that the front passenger speed sensor erratic needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 115,000.
Complaint filed: 2015-09-15
Components: AIR BAGS
tl* the contact owns a 2004 toyota avalon. while operating the vehicle, the air bag sensor light would intermittently illuminate. the recall notice for nhtsa campaign number: 15v430000 (air bags) was received in march of 2015. the vehicle was taken to the dealer, but the parts were unavailable. the manufacturer was notified. the failure mileage was 210,000. updated 11/23/15*lj updated 1/14/2015 *js updated 01/29/16.*jb
Complaint filed: 2020-09-01
Components: SUSPENSION,POWER TRAIN
tl* the contact owns a 2003 hyundai elantra. the contact stated that the passenger's side control arm became defective which caused difficulty to steer the vehicle at various speeds. the contact then called superior hyundai south (238 w mitchell ave, cincinnati, oh 45232) where she made an appointment and was informed to check if there were any recalls on her vehicle. upon investigation, the contact linked the failure to nhtsa campaign number: 09v125000 (suspension) however, the vehicle was not included in the recall. the contact also stated that upon starting the vehicle, the vehicle stalled without warning upon depressing the accelerator pedal. the contact then took the vehicle to an independent mechanic who diagnosed the vehicle with a defective o2 sensor which was then replaced. despite the o2 sensor being replaced, the failure persisted. the manufacturer had yet to be notified of the failures. the vehicle had yet to be repaired. the failure mileage was approximately 153,000.
Complaint filed: 2016-12-12
Components: POWER TRAIN,STRUCTURE,UNKNOWN OR OTHER
on 12/05 i noticed something hanging from underneath my 2000 toyota tacoma pick up truck. when i got down to pull it out, i realized it was rust from my frame, that has completely rusted through. i called toyota consumer services, spoke to a gentleman who was very rude, telling me that i had missed the warranty extension time limit and because i didn't register my new address with them, they wouldn't do anything. first, the truck was paid for when i moved. second, it is up to them to notify me and this can be done via the registry of motor vehicles, as has been done in the past with another of our paid for vehicles. third, i never received a notice that stated my warranty was extended do to rusted frames for 1995-2004 tacoma's. toyota recalled over 700,000 trucks, so clearly they are aware of the issue. there are hundreds of complaints on line and videos on youtube about this.this truck in in great shape and i planned on using it for at least another 100k miles. it has been maintained well and rides great. this is the 11th and last toyota, i have owned. i am appalled and amazed that toyota will not take care of this safety issue because of the age of a vehicle.
Complaint filed: 2018-08-06
Components: SERVICE BRAKES
after new abs right front sensor was installed abs activates at slow stop. when applying light breaking pressure only activates just before stopping and may cause accident while still moving before complete stop.
Complaint filed: 2017-06-07
Components: STRUCTURE
tl* the contact owns a 2004 ford f-150. the contact stated that the rear driver side frame of the vehicle was rusted out near the fuel tank. the contact took the vehicle to the langley ford dealer who stated that the vehicle was not included in any recall regarding the frame. the vehicle was not officially diagnosed or repaired. the manufacturer was made aware of the failure and confirmed the dealer's information. the approximate failure mileage was 124,000. updated 08/09/17*lj *tr
Complaint filed: 2020-10-20
Components: SERVICE BRAKES
nhtsa recall: 96v099000 lifetime coverage.bendix 10 abs brake failure. chrysler corporation denied reimbursement of repairs on 10/20/2020.
Complaint filed: 2019-02-07
Components: SERVICE BRAKES
while driving, the abs, vcs and red brake light all came on. had it towed to the dealership and was told the brake actuator needed to be replaced for $3,000. it was diagnosed as: replace brake accumulator assy. (brake accumulator assy. leak/ low pressure (c1256, c1391))
Complaint filed: 2018-06-20
Components: STRUCTURE
the pad key stop working i had to call my insurance company to let me in my car on a rainy nite with my kids n till this day still don't work.i can't lick my doors
Complaint filed: 2017-04-17
Components: SERVICE BRAKES
the brakes failed due to rusted lines almost causing me to wreck
Complaint filed: 2015-11-20
Components: STRUCTURE
broken dash parts are falling inside the dash and my headlights have developed an intermittent while driving at night they simply turn off for a brief period of time i recycle the switch and a few seconds they come back on at highway speeds this is a serious safety issue additionally the broken dash cap is distracting this creating an issue and distracted driving in ohio is illegal. i have researched this issue and amazed to find out it covers multiple years and there are hundreds of complaints o n line related to this issue. additionally there are wires exposed to the occupants and i am not sure they are safe they can easily become work and shorted out thus creating a fire hazard/ please help by recalling this issue to dodge.
Complaint filed: 2016-07-20
Components: AIR BAGS
tl* the contact owns a 1998 honda civic. while driving 30 mph, the driver and passenger side air bags deployed without warning. the impact damaged the windshield and smoke escaped from the air bags into the cabin of the vehicle. there were no injuries. the vehicle was not diagnosed or repaired. the failure mileage was approximately 232,000.
Complaint filed: 2014-09-12
Components: ELECTRICAL SYSTEM
on or about this date my 2005 trailblazer experienced and electrical failure during a snow storm. both power door lock and power window switches became in operative and the windows opened automatically while driving and would not go back up. i also encountered an electrical smell in the vehicle, after stopping and turning off the vehicle and then restarting the switches functioned again. i noticed that in the gm recall on 6-30-14, the 2005 trailblazer was in the recall for defective window/lock switch can overheat and malfunction also mentioned is the key switch problem gm had. i have contacted the dealer and been told that without an official recall from gm that there is nothing that can be done. the was in fact a recall but it seems it was "swept under the rug". here is the reference list i found: currently, the following list of vehicles are all subject to the gm recalls on ignition switches: 1997-2005 chevrolet malibu 1998-2002 oldsmobile intrigue 1999-2004 oldsmobile alero 1999-2005 pontiac grand am 2000-05 chevrolet impala and monte carlo 2004-08 pontiac grand prix 2003-14 cadillac cts 2004-06 cadillac srx 2011-14 chevrolet cruze; 2012-14 chevrolet sonic 2013-14 chevrolet trax, buick encore and verano 2014 chevrolet camaro and impala, buick regal, cadillac xts 2007-11 chevrolet silverado hd, gmc sierra hd equipped with an auxiliary battery 2005-07 buick rainier, chevrolet trailblazer, gmc envoy, isuzu ascender, saab 9-7x 2006 chevrolet trailblazer ext, gmc envoy xl yet gm has failed to act and take responsibility. what can be done?? *tr
Complaint filed: 2014-08-20
Components: ELECTRICAL SYSTEM
2003 saturn ion. consumer requests reimbursement for ignition switch repairs. *smd
Complaint filed: 2015-06-03
Components: SERVICE BRAKES
tl* the contact owns a 2000 mercedes benz ml320. while the vehicle was being test driven by an independent mechanic, the brakes failed without warning. it was diagnosed that the brake line was rusted and failed. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 150,000.
Complaint filed: 2021-12-20
Components: ELECTRICAL SYSTEM
sai. vehicle opened up when put in gear while brake was engaged. crashed into fence.
Complaint filed: 2017-02-02
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 pontiac grand am. while driving various speeds, the vehicle stalled and the anti theft warning indicator illuminated. the vehicle was restarted after ten minutes. the contact stated that the failure recurred intermittently. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the vin was included in nhtsa campaign number: 14v400000 (electrical system). the failure mileage was 28,000.
Complaint filed: 2015-07-05
Components: UNKNOWN OR OTHER
i was driving along the highway and suddenly my car just quit running.in the middle of a busy highway.i didn't know what to do.2 nice men pushed me over into the turn lane to be out of the road.my windows worked, lights and so i knew it wasn't the battery.it just wouldn't start.actually this had happened a couple of weeks before, however, after letting it sit about 5 min. it started up and i was able to get home.i thought maybe it overheated but none of the warnings went on.so i ignored it and wish i wouldn't have as we had to leave my car in a vacant lot off the highway for two days as it was the 4th of july holiday and no one was working.we went back to check to see it on july 5, and it started up.as i was driving home (july 5)sunday.it quit again at a stop sign where i had no place to turn off.of course, the steering locked when the car stopped.it was scary.i then waited for about 5 min. and it turned over and started again.i drove fast to get home (about 4-5 miles) and made it home.so relieved as it is very scary to be stuck in the middle of a busy highway and road. luckily my husband was following me so i wasn't alone.i am over 65.i like my car but can't be burdened with a problem like this.
Complaint filed: 2014-08-15
Components: STRUCTURE
tl* the contact owns a 2003 nissan altima. the contact stated that while driving 55 mph, a scraping noise emitted from the vehicle. the contact stated that after inspecting the vehicle, she noticed that the floor board was hanging from under the vehicle and the under body was rusted out. the vehicle was not taken to the dealer for a diagnostic testing. the manufacturer was not notified of the failure. the approximate failure mileage was 110,000.
Complaint filed: 2014-11-16
Components: SERVICE BRAKES
brake light and abs light still on after release the brake pedal . *tr
Complaint filed: 2019-04-04
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1998 honda prelude. when the contact attempted to start the vehicle, the interior lighting illuminated; however, the vehicle would not start. the vehicle was taken to norm reeves honda superstore west covina (1840 e garvey ave s, west covina, ca 91791, (626) 251-2995) where it was diagnosed that there was electrical failure. the vehicle was included in nhtsa campaign number: 02v120000 (electrical system). the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 200,000.
Complaint filed: 2019-03-20
Components: FUEL/PROPULSION SYSTEM
tl* the contact owns a 2003 chevrolet trailblazer ext. the contact stated that fuel was leaking near the bottom rear of the vehicle. the contact inspected underneath the vehicle and noticed that the check valve was fractured. joe lunghamer chevrolet (475 summit dr, waterford twp, mi 48328, 1-(248) 683-7100) was notified and stated that the vehicle would need to be diagnosed and there was no fuel system recall. the manufacturer issued extended warranty campaign number: 14423, but they had not provided a recall remedy to prevent the failure. the vehicle was not repaired. the manufacturer was notified of the failure and stated that the vehicle was out of warrant. the failure mileage was not available.
Complaint filed: 2021-09-20
Components: AIR BAGS
1999 honda cr-v. consumer writers in regards to nhtsa safety recall 20v-026. the consumer stated the dealer initially stated that the bolt on the inflator was stripped and recommended a new steering wheel. the consumer was later informed the bolt was not stripped, but the bracket was loose. the manufacturer was notified , but had not responded.
Complaint filed: 2016-11-13
Components: SUSPENSION
dodge grand caravan sport. has rear axel craked. this problem can put the vehicle usafe on the road, and also cause death or injury.
Complaint filed: 2021-11-16
Components: SERVICE BRAKES
the contact owns a 1994 chevrolet suburban. the contact stated that while driving approximately 35 mph and applying the brake pedal to stop the pedal suddenly extended to the floor causing the vehicle to crash into the rear of a second vehicle. no injuries were reported. a police report was taken at the scene and the vehicle was towed away. the manufacturer and local dealer were not yet notified. the failure mileage was 274,000.
Complaint filed: 2015-03-03
Components: SERVICE BRAKES
the hand brake lights up when brakes are applied when coming to a stop. the light will go off and then back on again when brakes are applied again. *tr
Complaint filed: 2015-09-22
Components: SERVICE BRAKES
i was waiting at a stoplight behind a high volume of traffic and stopping and going as the light let vehicles through. my abs light and brake light came on along with a loud consistent alarm. i proceeded through the light and pulled over at the nearest parking lot. as i pulled into a parking spot, the brake pedal went to the floor and i had to apply significant force to the brake pedal to get the vehicle to stop. in the parking lot under safe conditions i tested the minimal braking i had left and determined the vehicle was unsafe to drive home. i had the vehicle towed to the local shop and the issue was diagnosed as the abs accumulator pump had failed (had completely seized up). this seems like a major design flaw. i had a very short amount of time to react to the alarms i was given. a failure of such a critical component causes the loss of all power brakes. what if i had not gotten the warnings i did? i recently had a new pump installed and i am back on the road. i am very lucky this issue did not happen at high speeds or else the outcome could have been much worse.
Complaint filed: 2016-04-04
Components: STRUCTURE
massive rust and deterioration along inside panel of frame on passenger side revealed once exhaust system was removed for replacement. deteriorated section was about 24" long from rear axle mount to center stabilizer bar. unknown deterioration on driver side due to location of fuel tank.
Complaint filed: 2016-08-21
Components: AIR BAGS
possible "takata recall." these particular make, models and year, vehicles have been known to have problems where the airbags have not deployed after have high speed accidents. i am very scared to drive this vehicle right now because the airbag indicator light is on and i have been told by an authorized nissan dealer and two other separate automobile repair shops that the air bags must be replaced, at a cost of over $500.00, to insure their integrity and that they will properly deploy in the unfortunate case of an accident. right now i can't even drive the car because it will not pass inspection due to the fact the failed air bag indicator light is illuminated! i have seen that there are too many cars of this same make, model, and year that have complaints of this same nature, exhibiting the same airbag failure warning light anomalies and worst of all, many of them not deploying after high speed accidents when they should have! please include these vehicles in the takata recalls, as it has shown to have an significant manufactures defect, which will eventually claim some lives if not addressed asap; please do not let me or someone else lose their life due to this issue not being addressed appropriately and immediately! i trust that this information will land on the desk of someone who will establish the facts i have presented here today and take the public's safety to heart and don't leave this issue up to whatever fate may come of it! thank you for hearing my voice, it represents many others who still drive this same vehicle; even though the numbers of us are much less at this time than when the vehicle was first manufactured; we still deserve the same consideration given to all of the newer vehicles are receiving especially due to the fact that numbers of those vehicles and drivers are much greater! sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2015-04-19
Components: SERVICE BRAKES
i got in my van to drive to a store and the brake pedal went right to the floor. there was brake fluid leaking from near the rear tire. the steel hard brake line running from the abs unit to the rear axle is rusted through and is leaking. this was a sudden event. also the fuel lines look to be just as bad. i'm sure stainless steel lines would not have added much to the vehicles cost and would have prevented this hazard and expense. *tr
Complaint filed: 2014-03-28
Components: STRUCTURE
tl* the contact owns a 1999 chevrolet suburban. the contact stated that both rear doors failed to open from the inside. the vehicle was taken to an independent mechanic where the technician diagnosed that the door latches needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 180,000 and the current mileage was 190,000.
Complaint filed: 2016-01-05
Components: ELECTRICAL SYSTEM
while my 17 year old daughter was driving with the cruise control on in a 30 -40 mph zone, several lights came on, the power steering went out, and the vehicle stalled. she was on a small 2 lane road, and there were no warnings prior to the occurrence. she was very scared, she turned on the hazard lights and called me immediately. the vehicle then restarted and she drove home. today (jan. 5, 2016) the problem occurred again, fortunately in a slow speed zone again. she was able to restart the vehicle and continue driving. this problem is potentially very dangerous and needs to be addressed by the manufacturer, or they need to offer a buy back at full value for placing people at risk.
Complaint filed: 2014-06-16
Components: STRUCTURE
my subframe is rotted and rusted just like every other 04 pacifica its ridiculous . chrysler needs to be a stand up company and fix it. *tr
Complaint filed: 2014-09-23
Components: SERVICE BRAKES
my abs light never goes off. we have replaced brakes etc and the abs light continues to stay on. *tr
Complaint filed: 2021-04-25
Components: SERVICE BRAKES
complete brake system failure due to brake line leak due to inferior brake lines
Complaint filed: 2016-04-21
Components: AIR BAGS
there has been an open airbag recall, where the airbag could deploy without cause, since november 2015. chrysler has yet to come out with a fix for it. we feel unsafe having our family in the vehicle until there is a fix. six months should be more than enough time for them to have found a solution to the problem.
Complaint filed: 2014-12-01
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet silverado1500. while driving approximately 55 mph, the instrument panel became inoperable and would not illuminate. the failure occurred on a daily basis. the vehicle was taken to a dealer. the technician diagnosed that the instrument panel needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the issue. the failure mileage was 90,000. the vin was not available.
Complaint filed: 2017-08-22
Components: STEERING,SUSPENSION,WHEELS
the lower ball joint sheared off causing the wheel to fall causing the bottom of the ball joint to land on the rim. thus cutting the rim all the way around it off and puncturing the tire. thus causing the vehicle to slide to a stop at 50 miles an hour with a skid mark. thus having to call for a tow truck to pick it up. luckily no one was hurt. the vehicle was on a off ramp of a freeway to a on ramp over pass of another freeway.