vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2014-11-20
Components: STRUCTURE
hello, my 2002 honda accord coupe paint on the hood, top, and trunk has deteriorated quite badly. it is hard to describe, but the clear coat has disintegrated and the paint almost looks diseased (for lack of a better word). it has affected the hood, top, and trunk, i appreciate any help or guidance you could give me. thank you, *tr
Complaint filed: 2015-03-02
Components: STRUCTURE
the dashboard on the passenger side has a crack on the top, just to the left of the glove bos. it started out as only a small crack but is opening up. the entire area feels very soft when cleaning it, so i assume with most of the other comments, its only a matter of time until it completely falls apart. also why has there been nothing done with the rear fenders on the dodge ram 1500 p.u. the fenders on just about every one i see are rusted out, was told they used a cheaper metal for those fenders. glad they used junk, bit didn't charge you that way. you would think they would take pride in the vehicles. both of these are safety issues as, parts break and fly during accidents. *tr
Complaint filed: 2016-10-10
Components: STRUCTURE
whole driving down road started to loose control. upon bringing to a service station found out rear frame of vehicle is completely rotted away leaving suspension hanging and not drivable.
Complaint filed: 2016-07-22
Components: STRUCTURE
rusted floor boards/panels under vehicle at the driver and passenger floor side due to a manufacturer defect. rust started after 2 years of use .vehicle was purchased brand new at the dealership and rust started 24 months afterwards with no action taken by the dealership of nissan. owner decided to repair the rust at the dealership with no compensation from the dealership of nissan corporate headquarters. repair s acknowledgement and receipt attached. nissan corporate claim 22951460.
Complaint filed: 2016-12-16
Components: ENGINE
tl* the contact owns a 2004 isuzu ascender. while driving approximately 60 mph, the vehicle decelerated without warning. the failure occurred numerous times. the vehicle was taken to an independent mechanic where it was diagnosed that the bank one sensor was running rich and the bank two sensor was running lean. the vehicle was repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 180,000.
Complaint filed: 2015-05-05
Components: VEHICLE SPEED CONTROL,ENGINE
as i went to pull of a stop light my car shifted so hard i all most hit the person in front of me also while i drive my car speeds up on its own not safe at all!! *tr
Complaint filed: 2015-01-06
Components: STRUCTURE
tl* the contact owns a 2002 mercedes benz s55. the contact stated that there was rust on all four doors and the undercarriage of the vehicle. the vehicle was taken to the dealer, but was not diagnosed or repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 30,000.
Complaint filed: 2015-07-25
Components: ELECTRONIC STABILITY CONTROL (ESC)
when operating the vehicle the stability system light comes on and the vehicle steering becomes wobbly.
Complaint filed: 2014-10-28
Components: AIR BAGS
tl* the contact owns a 2003 lexus sc430. the contact received a recall notification for nhtsa campaign number: 14v655000 (air bags); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2014-02-21
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
on february 18, 2014, at approximately 10 am, i was moving our 1995 ford f-350 to park it at a friends house, the truck started losing power, i smelled an electrical smell smoke started coming from the dashboard, i jumped out of the truck opened the hood the engine compartment was in flames, i immediately dialed 911 connected to our local fire department, they arrived within minutes but the front half of the truck was totally destroyed, i was not aware of the recall on these trucks until a mechanic friend heard about my truck catching fire told me about the problem with them. *tr
Complaint filed: 2021-02-18
Components: ENGINE
tl* the contact owns a 2005 audi allroad. the contact stated that the timing chain made an abnormal sound while driving. the vehicle was taken to an independent mechanic where it was diagnosed with needing the timing chain to be replaced. the vehicle was not repaired. the manufacturer was not informed of the failure. the failure mileage was approximately 185,000.
Complaint filed: 2014-12-16
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
my 2004 kia sorento has an intermittent check engine light that displays error code p0446. the light comes on and off as it pleases. there is a tsb for this particular problem, but there are no details. this intermittent light is causing my vehicle to fail it's smog inspection. i have replaced the gas cap as indicated but this did not fix the problem. *tr
Complaint filed: 2019-12-16
Components: STRUCTURE
extreme rust on the undercarriage eating completely through the frame.
Complaint filed: 2023-05-16
Components: TIRES
right front cooper gs5 grand touring 205/70 r15 96t with only 862 miles on it had a complete air loss/went completely flat when car was turning into a parking lot. this is one of a set of brand new tires on the car. the car was never driven on a highway after these were purchased. only local driving at 45 to 50 mph max. tire was taken to a tire shop in hopes of getting it plugged/repaired. they found nothing had penetrated the tire. they could not pressurize the tire. air was blowing out all around the outside bead and could not be seated. they put lubricant around the bead inside and out and gave it some rapid shots of air on the machine. it started to hold pressure but immediately had a roughly 4 inch section of the sidewall start to balloon out. technician said he was afraid it was going to blow up in his face. he chalk marked the defective area on the tire and said the bead and sidewall had failed in that ballooning area and the tire was defective and not repairable.
Complaint filed: 2020-12-14
Components: STRUCTURE
my wife had purchased this car new in the 1999 model year and i realize honda is probably expecting these cars to be past their useful life. unfortunately unaware consumers and young adults will buy these expecting to pile miles on these which honda is known for. the problem is with the subframe on the passenger side which supports the engine and suspension components. i personally watched this particular part of the car rapidly rust and deteriorate even after coating it with some rust inhibitors. the problem as i understand it is the air conditioning was dripping condensation on the frame causing the structure to rot. i realized it was almost rotted through when i was putting on a new passenger side tire on, so not wanting to put money in that kind of repair, i guess my car is done. my point is buyer be ware, honda had to know and i still see these 1999 to 2002 models running around.
Complaint filed: 2014-07-15
Components: STRUCTURE
dashboard started cracking - dealer said out of warranty - cracking has continued. this vehicle has 44000 miles on the odometer and is in beautiful condition except for the awful dashboard problem. if i ever have a bad accident the dashboard will come apart and cause added injuries to the driver and passengers. it is time for ram to step up and give some help to all its customers with this problem. i have seen various pictures showing the dashboards completely collapsed. this is clearly beyond a cosmetic issue and into a safety issue. *tr
Complaint filed: 2014-09-09
Components: SERVICE BRAKES
brake pedal went to floor after launching my boat. found that a brake line had ruptured. glad it didn't happen while i was on the road with the boat in tow. all brakes lines were rusted and i had them replaced following week. very expensive repair. found out this is common on these vehicles. gm really needs to fix this issue. *tr
Complaint filed: 2017-02-08
Components: POWER TRAIN
what i have a 2003 rav4 that doesn't shift properly as a slow acceleration and between first and second it'll slip and rev high on the rpm then talk into gear and same between 2nd and 3rd and 3rd to drive
Complaint filed: 2014-06-29
Components: STEERING,SUSPENSION,AIR BAGS
traveling posted speed limit , car began to skid. made a slight turn of steering wheel car began to rollover two or three times. *tr
Complaint filed: 2017-10-06
Components: AIR BAGS
vehicle airbag light came on and is still activated, won't turn off. there has been no collisions or activity that caused light to be activated.
Complaint filed: 2014-07-03
Components: SERVICE BRAKES
tl* the contact owns a 2003 ford escape. the contact stated that while driving 40 mph, the brakes failed after the contact applied force to the brake pedal. the steering wheel began pulling to the right. the vehicle came to a complete stop after applying force to the brake pedal. the manufacturer was notified and did not offer a remedy. the vehicle was driven to a local mechanic, who diagnosed that the abs anti-lock system needed to be replaced. the repairs were not completed on the vehicle. the failure and current mileage were 127,000.
Complaint filed: 2018-09-21
Components: STRUCTURE
tl* the contact owns a 2001 toyota 4runner. the contact stated that the entire frame of the vehicle was rusted. the vehicle was taken to northway toyota (727 new loudon rd, latham, ny 12110, (888) 885-1583) and the contact was informed that there was no recall to cover the repair. the manufacturer echoed the dealer's statement and issued case number: 1809211044. the vehicle was not diagnosed or repaired. the failure mileage was 150,000.
Complaint filed: 2016-01-22
Components: UNKNOWN OR OTHER
cracks in the dashboard. car doesn't sit in much direct sunlight. appeared out of nowhere. i am concerned about safety issues regarding airbags. also not aesthetically pleasing on otherwise nice interior. i do not take this vehicle on bumpy roads.
Complaint filed: 2015-07-06
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 ford excursion. the contact stated that while parked, the vehicle caught on fire. the fire department extinguished the fire. a police report was filed and there were no injuries reported. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown.
Complaint filed: 2014-10-21
Components: SERVICE BRAKES
my 2000 gmc sierra 1500 pickup, which has spent its entire life in virginia, lost its brakes while i was towing a dual-axle trailer and boat. thanks to god's protection, this happened right as my made my final stop right in front of my house, so i was barely moving. had this happened just moments earlier, i would have been traveling around 50 mph on a winding country road. i looked under the driver's side door and found the brake line and fluid running from it. while there was surface rust on the lines, i wouldn't say it appeared that a failure was imminent. clearly, inferior materials were used for the brake line when less corrosive materials should have been used. gm should acknowledge their poor choice of materials and provide, at the very least, replacement brake line sets. their current "deeply discounted" set costs more than an aftermarket set. *tr
Complaint filed: 2014-08-17
Components: SERVICE BRAKES
brakes failed due to brake lines rusted through. *tr
Complaint filed: 2014-11-19
Components: ELECTRICAL SYSTEM
2002 oldsmobile alero. vehicle burned in the yard, noticed smoke starting to come through the fuse panel.*cw the consumer stated there was no warning, of any type of problem. the moment she turned the ignition switch off, the problem started. *jb
Complaint filed: 2015-09-16
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 1500. the contact stated that the air bag warning indicator illuminated. the contact stated that the failure occurred intermittently. the contact received notification of nhtsa campaign number: 15v312000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was 111,000. the vin was not provided.
Complaint filed: 2014-08-22
Components: ENGINE
tl* the contact stated owns a 2002 cadillac deville. the contact stated while driving approximately 55, the engine stalled and the check engine light illuminated. the failure recurred seven times. the vehicle has not been repaired. the manufacturer was notified of the failure. the approximate failure mileage was 83,970.
Complaint filed: 2020-04-04
Components: STEERING
while driving about 50mph i slowed down to make a right turn and during the turn the steering wheel stopped half way during a full rotation and locked up preventing me from making a full right hand turn. once parked i attempted to turn the steering wheel to the right and it stopped halfway through the turn again.
Complaint filed: 2016-03-28
Components: STRUCTURE
dash board is cracked.
Complaint filed: 2019-10-25
Components: STEERING
no power steering!!
Complaint filed: 2016-10-03
Components: SERVICE BRAKES
happened yesterday 3 times in less than 2 hours . vsc traction control engages for no reason. driving at 55 mph on freeway, the truck applies the breaks sharply, trac light comes on with a warning beep, makes a loud grinding noise and can't use the breaks or stering. barely made to the side of the road in a busy freeway. it was terrifying specially when your little kid is in the truck. it could have caused a big accident.
Complaint filed: 2015-06-09
Components: STRUCTURE
car was completely stopped. when engaged into reverse, car made loud noise, tires squealed, engine raced and crashed into parked car behind it at high rate of speed. parked vehicle that was struck then struck car next to it since impact was so great. car was uncontrollable, could not be stopped via brakes.
Complaint filed: 2017-02-11
Components: STRUCTURE
the rear liftgate mount broke off and window fell on my daughters head and bent the other mount and broke left strut off. can't line it up to get it to close and latch shut. can't drive the car or liftgate will fall off. going to get some rope and try to tie it on. it was in front of house with the whole hatch open to get groceries out
Complaint filed: 2018-06-03
Components: ELECTRICAL SYSTEM
vehicle is blacking out while driving at a stopping happened once now key does not turn do to ignition lock not being replaced at recall old key get stuck as well as new key if i die driving at least i can say i still like my poniac
Complaint filed: 2016-05-28
Components: UNKNOWN OR OTHER
while driving on the freeway there was a loud popping sound from the rear passenger door window and the window suddenly dropped completely into the door and would not roll back up. 3 weeks later the front passenger door window did the exact same thing.
Complaint filed: 2016-09-01
Components: SERVICE BRAKES
while slowing from 55mph to make a turn off of state highway, brake system failed at approximately 35mph due to ruptured steel line. pedal went fully to floor, brakes released and turn off was missed. thankful nobody was in the way! shocked that this is apparently a common issue with this vehicle at just 13yrs and 150k miles!!
Complaint filed: 2014-05-29
Components: SERVICE BRAKES
rusted brake line broke , causing loss of brakes. *tr
Complaint filed: 2019-10-18
Components: SEAT BELTS
driver seat belt unlatches on it's own, randomly while driving.
Complaint filed: 2022-01-23
Components: AIR BAGS
there are cracks forming on the dashboard of my 2005 acura tl that i have researched and found are chronic issues in the 2004-2008 tl, and might compromise the ability of the airbag to deploy properly (either prematurely or not at all when expected to imnan accident). i've watched my dashboard go from having 1 crack 5-10 years ago to forming 2 more recently (for a total of 3) and have concerns after researching this as a common defect for the 2004-2008 generation of tl, and yet acura has not had a recall to fix this completely free of charge to the vehicle owner with no time limitation on when this can be honored. http://www.acuraproblems.com/cracked-dashboard/
Complaint filed: 2016-06-14
Components: AIR BAGS
tl* the contact owns a 2005 bmw 530i. the contact stated that the passenger side air bag warning indicator remained illuminated. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and refused any repair or assistance. the approximate failure mileage was 134,000. updated 10/19/16*lj updated 10/24/16/16.*jb
Complaint filed: 2015-12-18
Components: ENGINE
tl* the contact owned a 2004 pontiac grand prix. the contact stated that while parked, he heard a loud noise. upon further investigation, the contact noticed that his vehicle was on fire near the engine. the fire was extinguished by the local fire department. a police report was filed and there were no injuries reported. the vehicle was towed. the vehicle was destroyed. the manufacturer was not made aware of the failure. the failure mileage was 139,000.
Complaint filed: 2016-05-07
Components: ELECTRICAL SYSTEM
travelling to work on 5/5/2016 @ 30mph vehicle completely shut down. luckily pulled to side road. was unable to start no power to ignition circuit, locked in park. towed to repair shop replaced faulty ignition switch @ cost of $300.00. very dangerous situation!
Complaint filed: 2017-03-10
Components: STRUCTURE
tl* the contact owns a 2004 ford f-150. the contact stated that the frame was fractured. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 89,000.
Complaint filed: 2020-12-20
Components: STEERING,AIR BAGS,ENGINE
first week i purchased the car in tallahassee i had a major oil leak loose screws and and couldn't steer . first week i ran into the back of a safety police office while on campus at tallahassee community college we did the initial insurance report but she claim she wasn't hurt , i couldn't stop and when i hit her rear end i got whiplashed , this was my first car i didn't know anything about cars , the man just sold i to me with no warnings months later start receiving mail about a recall i squeduled but they never came and got the car so years later i just sold it to pick and pull cause it was in operability. on school campus
Complaint filed: 2015-12-30
Components: SERVICE BRAKES
tl* the contact owns a 2003 chevrolet tahoe. while towing a 6000 pound trailer and descending down a hill at approximately 20 mph, the vehicle suddenly experienced catastrophic brake failure. the vehicle would not stop or slow down when the brakes were applied. the contact was able to drive into a field to eventually stop the vehicle. the cause of the failure was not diagnosed or repaired. the manufacturer was notified. the vin was not available. the failure mileage was 60,000.
Complaint filed: 2015-02-05
Components: ELECTRICAL SYSTEM
i recently had a diagnostic done on my vehicle because i had been having issues with my car engine would get a little hot, it would also cut off on me while driving without notice, i had a couple diagnosis done and all pointed to my camshaft sensor, in was in the national data base as a recall, but base in north american nissan my vin is eligible for that campaign thus will not help fix an issue i've already had to repair more than once. they've told me because i haven't had my car service by them the whole time i've owned my vehicle they would not help. i am very upset that this is the result i got after contacting north american nissan directly and they wouldn't do anything.based on the recall issue could be very dangerous and cause an accident in which i have been very lucky when ever i am driving, no cars end up crashing into me from behind. *tr
Complaint filed: 2014-09-18
Components: STRUCTURE
noticed upper part of rear tailgate under glass next to ford emblem is cracked from top to bottom. *tr
Complaint filed: 2015-02-09
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 chevrolet impala. the contact stated that while driving at approximately 55 mph, the vehicle stalled without warning. the vehicle was able to restart. the contact mentioned that there were no other keys on the ring and no additional weight other than the single ignition key. the contact received notification of nhtsa campaign number 14v400000 (electrical system). the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 160,000.
Complaint filed: 2014-05-30
Components: VEHICLE SPEED CONTROL
the reducedpower light, service engine light, comes on a everyday travel whether traveling near or far when the lights come on the vehicle power reduces and you are forced to pull off road, i keep taking it back to the mechanics they can not detect problem, also the key constantly get stuck i email saturn about the problem i was told that other cars made by saturn was recalled about the key ignition replacement but not the vue. i have search the internet for solution to the reduced power problem an i found a extremely large amount of folks with the same year/make model with issues and no solution to the problem. please help me, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2016-11-18
Components: STRUCTURE
tl* the contact owns a 2002 toyota 4runner. while the vehicle was being serviced, the technician found severe corrosion on the passenger side. the contact stated that the frame would need to be replaced. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was approximately 150,000.
Complaint filed: 2015-12-29
Components: SERVICE BRAKES
tl* the contact owns a 2004 chevrolet tahoe. while driving approximately 40 mph and attempting to make a sudden stop, the braking system experienced a catastrophic and instant failure without warning. the vehicle did not slow down or stop, which caused the driver to crash into an embankment. a police report was filed. during the crash, the driver sustained a right knee injury that did not require medical attention. the vehicle was towed to the dealer where it was diagnosed that the cause of the failure was due to corrosion and rusted brake lines. the manufacturer was notified of the failure. the vin was not available. the failure mileage was 160,000.
Complaint filed: 2016-03-10
Components: AIR BAGS
2003 dodge ram. consumer writes in regards to replacement parts not available to repair passenger side airbag recall notice. *ld
Complaint filed: 2017-10-15
Components: SERVICE BRAKES
the first occurance was a year ago when driving to play golf. when i was about one mile from the course, the brake pedal went to the floor when depressed. i was able to make to the course and called a tow truck. the repair was made by the local dealer. he asked me if i lived at the coast due to the corrosion found on the brake line. i do not live near the coast and the vehicle is garage kept with only 102,000 miles on it. most recently while driving in town, i depressed the brake pedal and the same thing happened. it went to the floor and was very slow to stop. in my estimation, this is very poor workmanship on behalf of general motors! i hope that no person has been killed due to this defect.
Complaint filed: 2015-04-05
Components: SERVICE BRAKES
my wife and i were leaving home to go in to town to pick up some items with the truck. when approaching the roadway she applied the foot brake, the brake pedal went to the floor, there was no stopping. the emergency mechanical brake was used so we would not get hit. after getting out and seeing fluid drip, i opened the hood to find a cracked and rusted brake line that was leaking a large amount of brake fluid. researching this vehicle it seems this is a common problem with this vehicle, nothing has been done about it. this truck spent many years in wisconsin before we located last fall to washington state. it seems to me that a recall needs to be done for this failure does not continue to happen. brake failure is a very serious issue. *tr
Complaint filed: 2014-09-25
Components: SERVICE BRAKES
tl* the contact owns a 2004 chevrolet impala. the contact stated that while driving 35 mph and attempting to stop, the brake pedal became dificult to depress and failed to respond. as a result, the contact crashed into the rear of another vehicle. a police report was filed. the contact sustained injuries to the right arm, the thumb and the rotator cup, which required medical attention. the manufacturer was not notified of the failure. the approximate failure mileage was unavailable.
Complaint filed: 2017-07-05
Components: FUEL/PROPULSION SYSTEM
take a look: http://sparkys-answers.com/2011/03/2003-ford-expedition-no-run-no-fuel.html my father's car is registering a p0231 code. my mechanic was thinking it was the charging system. (no code was registered for a period of 2 months.) today, it pulled a p0231 code. much to my surprise there seems to be factual things documented all over the internet. i am taking the car to cherokee auto tech. vincent nguyen is a register sae tech with a mechanical enginering degree. he also discovered the ignition cylinder on my 2003 pontiac grand am before it was an issue. this car is not any different. during high periods of driving, the solder "heats up" and stalls the gas. when the car cools off, the solder solidifies and current capacity to the fuel pump resumes. the fuse is not protecting the trace. you have complaints on your website on this model also. even youtube videos. https://www.youtube.com/watch?v=1brgvbetkek if it is true with my model, i will give you factual evidence that you need.
Complaint filed: 2016-04-25
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v312000 (air bags) however, the part needed to perform the repair was unavailable. the contact stated that manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2016-07-20
Components: SERVICE BRAKES
passenger rear brake line ruptured with complete brake failure. passenger front brake line ruptured while repairing the rear lines during the bleeding process. gm's statement that their vehicles still have braking to 2 wheels during a line failure is incorrect. when the line ruptures there are no brakes at all. thankfully the incident happened as i was leaving my driveway and not on highway the day before. i was able to downshift and use the emergency brake to stop the vehicle before any collisions .i've owned over a dozen cars in my life. i have never seen such extensive corrosion on brakes lines. it's unfathomable that gm would use inferior and non-corrosion resistant metal in one of the most important systems in any car. there will be multiple accidents due to this if there haven't been 100's already.
Complaint filed: 2019-07-27
Components: FUEL/PROPULSION SYSTEM
driving on a very busy highway at speeds of 60 mph with gauge reading half tank of fuel. car suddenly started loosing ability to accelerate. i pulled over as quickly and safely and shut off car. car would no longer start. my children were panicking as this is our main source of transportation and we could barely get off the road since we had zero notice or warning of anything happening and according to the gauge, i had plenty of fuel. we had to be towed home after waiting for 3 hours for a tow truck. after many searches of what could be, i saw faulty gas gauges are a common issue. so i added a couple gallons of gas and my car fired right up.
Complaint filed: 2014-09-11
Components: POWER TRAIN,ELECTRICAL SYSTEM
tl* the contact owns a 2004 chevrolet malibu. the contact noticed smoke underneath the vehicle and it became difficult to shift gears from drive into reverse. the vehicle was towed to an authorized dealer for diagnostic testing, but was not repaired. the contact was later notified of nhtsa campaign numbers: 14v252000 (electrical system, electronic stability control, exterior lighting, service brakes, hydraulic, vehicle speed control), 14v153000 (steering), and 14v224000 (power train). the vehicle was not repaired and the manufacturer was notified. the approximate failure mileage was 40,000. the consumer was informed the vehicle needed a new wiring harness. updated 12/04/14 the consumer stated the recall has not been performed. updated 02/04/15. *jb
Complaint filed: 2014-07-07
Components: STRUCTURE
tl* the contact owns a 1998 toyota tacoma. the contact stated that during a routine maintenance, the dealer advised that the bracket to the frame had rusted. the manufacturer was notified of this failure. the approximate failure mileage was 299,000. updated 8/27/14*cn the consumer stated the dealer advised there had been a recall issued 3 years prior that the consumer was never made aware of. updated 08/29/2014 *js
Complaint filed: 2014-10-14
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet impala. while driving approximately 25 mph, the vehicle stalled without warning. the vehicle was not diagnosed or repaired. the contact received a recall notification for nhtsa campaign number: 14v400000 (electrical system); however, the part needed to repair the vehicle was unavailable. the manufacturer was not notified. the failure mileage was unknown.
Complaint filed: 2015-12-30
Components: SERVICE BRAKES
i found out i have rusty brake lines. my brakes failed on me while driving. i pulled into the closest parking lot and saw the fluid pouring from under my car. *js
Complaint filed: 2014-05-22
Components: SERVICE BRAKES
tl* the contact owns a 2002 pontiac grand prix. the contact stated that while driving approximately 45 mph and attempting to stop, the brakes were depressed and failed to respond. the contact discovered that the liner panel above the brake pedal had sagged making contact with the brake pedal and causing the failure. the vehicle was taken to an independent mechanic and a dealer where both were unable to diagnose the failure. the manufacturer was notified of the failure. the failure mileage was 95,000.
Complaint filed: 2016-08-26
Components: AIR BAGS
bmw dealer would not replace takata airbags
Complaint filed: 2014-09-04
Components: SERVICE BRAKES
i went to stop to make a turn and brakes went out. was able to slow enough to make it to the house brake fluid all over rear tire. this is not the 1st time the 1st time hauling a trailer when brakes failed the next time my son was driving and vehicle cut him off slammed on the brakes blew line under drivers door caused accident the next time was backing out of driveway and applied brakes pedal went to the floor at this time i am afraid to drive the truck as i never know when this is going to happen to me i do alot of highway driving and i feel that after replacing 4 brakes lines in less then a year and the truck gives no warning of any kind the brakes are low. *tr
Complaint filed: 2015-07-20
Components: ELECTRICAL SYSTEM
low beams suddenly both went out along with left side touring and fog lights
Complaint filed: 2016-05-21
Components: ENGINE
vehicle respond to a light acceleration request with sustain full throttle operation. the vehicle traveled in poor road conditions with full throttle operation. the only influence in course change was terrain and torque steering. after collision with a stone pillar code p0123 throttle high voltage was found.
Complaint filed: 2014-10-15
Components: SERVICE BRAKES
brake line failed due to corrosion causing brakes to fail. *tr
Complaint filed: 2020-10-07
Components: POWER TRAIN,ENGINE
tl* the contact owns a 1995 mercury cougar. the contact stated that the vehicle drove differently at different temperatures. the contact stated that while her husband was driving at an unknown speed, the vehicle shut-off without warning. the failure recurred several times. the vehicle was towed to the purvis ford inc located at 3660 jefferson davis hwy 1, fredericksburg, va 22408, where the failure could not be diagnosed. the technician stated that it could be the ignition module, distributor, or the power control module. the manufacturer was contacted and a message was left on the voicemail recorder. the contact was not called back. the vehicle was not repaired. the failure mileage was approximately 100,000.
Complaint filed: 2016-08-09
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 chevrolet malibu. while in park, the vehicle failed to start and the key failed to turn from the off position. all the lights on the instrument cluster illuminated. the vehicle was taken to a dealer where it was diagnosed that the ignition lock cylinder needed to be replaced. the vehicle was not repaired. the vehicle was previously repaired per nhtsa campaign number: 14v400000 (electrical system). the manufacturer was not notified of the failure. the failure mileage was 168,000.
Complaint filed: 2018-11-27
Components: STRUCTURE
excessive rust on frame. rusting from the inside out, on passenger side near muffler, by rear suspension mounts. rusted all the way through on the inside of the frame. likely rusted in other parts that are not visible.
Complaint filed: 2015-06-21
Components: ENGINE
our pt cruiser overheated one day after my wife had left work, thankfully she made it home before it got worse. i have replaced all components known to cause overheating problems such as thermostat, radiator, spark plugs and wires, water heater, flushed the block out, even changed the temp sensor. i have also checked all the hoses and gave it an oil change and yet it still over heats. i have researched this problem online and have found that thousands of people are having the same issue.
Complaint filed: 2016-01-19
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 volvo xc70. while driving approximately 65 mph, there was a loud abnormal noise and the vehicle nearly stalled without warning. the contact discovered that the brake lights, instrument panel lights, and turn signals failed. in addition, the srs, check engine, and rear door car ajar waring indicators illuminated. the vehicle was driven to an independent mechanic where the battery was flushed and recommended that the valet key not be used. the vehicle was repaired, but the failure recurred. the vehicle was taken to a dealer where the rear door module was replaced. the vehicle was repaired; however, the failure recurred. the vehicle was taken back to the independent mechanic who diagnosed that the central electronic control module was faulty and needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 110,000. updated 03/18/16*lj
Complaint filed: 2014-12-16
Components: AIR BAGS
tl* the contact owns a 2003 bmw 325ci. the contact received notification of nhtsa campaign number: 13v172000 (air bags). however, the parts needed were not available. the contact mentioned that the manufacturer exceeded a reasonable amount of time for the recall repairs. the dealer was unable to provide an estimated timeframe. the manufacturer was made aware of the delay. the contact had not experienced a failure.
Complaint filed: 2015-11-18
Components: STRUCTURE
tl* the contact owns a 2004 toyota tundra. while driving approximately 20 mph, the spare tire detached from the vehicle. the vehicle was taken to an independent mechanic where it was diagnosed that the frame of the vehicle and the spare tire housing were corroded and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 100,000. updated 02/26/16*lj updated 03/01/16*lj the consumer stated due to the severity of corrosion, the frame can not be replaced. updated 05/05/16.*jb *cn
Complaint filed: 2014-09-04
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 cadillac deville. the contact stated that the vehicle failed to start intermittently. the contact mentioned that the vehicle had to sit for a while before it would restart. the contact replaced the ignition keys on several occasions but the failure persisted. the vehicle had not been diagnosed or repaired. the vehicle was included in recall nhtsa campaign number: 14v355000 (electrical system). however, the part to do the repair was unavailable. the manufacturer was not notified of the failure. the approximate failure mileage was 76,000.
Complaint filed: 2014-07-08
Components: ELECTRICAL SYSTEM
the key becomes loose in the ignition and came out while car was on or in motion. spent over $400 to repair it and now gm has made a major recall in the area but not on the 2005 equinox. i had it repaired in or around november 2013. *js
Complaint filed: 2014-09-03
Components: ELECTRICAL SYSTEM
when driving the car, it suddenly loses power and shuts off. you have to restart it again, with traffic behind you, who could suddenly rear-end you, when not expecting your car to shut off, in the middle of the road! this is an ignition switch problem that was a recall. honda has "fixed" this part the first time, and refuses to pay for the recall the second time. can i be any less dead the 2nd time? honda needs to reimburse for every bad, defective ignition switch issue that results in a car that shuts off! apparently, they have not fixed the problem and could be life-threatening! *tr
Complaint filed: 2015-06-15
Components: ELECTRICAL SYSTEM
2002 saturn vue. consumer writes in regards to ignition cylinder and keys replacement recall issues. *smd the consumer stated he received a recall notice in the mail in october 2014 regarding an issue with the ignition switch. the work had already been done and therefore, the consumer sent in the necessary paperwork for reimbursement. even though the gm had the proof the work was done, they informed the consumer to have the vehicle inspected, to make sure the ignition switch was installed properly. once it was verified, the consumer never heard back from the gm representative. *jb
Complaint filed: 2015-06-26
Components: SERVICE BRAKES
abs light is on during hot day
Complaint filed: 2019-12-14
Components: AIR BAGS
air bag light on
Complaint filed: 2014-03-12
Components: STEERING,ELECTRONIC STABILITY CONTROL (ESC)
my elderly parents purchased this car new from a chevy dealership in palm harbor, fl. they took the car in numerous time for the car seizing up while driving and power steering problems shortly after their purchase. the starter would turn off, the power steering would go out, and they often complained about the car stopping in the middle of driving. there were very few miles on the car when this happened since they purchased the vehicle new in 2005. they took the car in for repair for such problems but were told by the dealership that nothing wrong. they sold the car to me, their daughter, because they had gotten to old to drive and they were too scared to drive the vehicle. i purchased the car from them in apx. 2010 and it had apx 9000 miles. since the purchase of the car i have had the same problem numerous times. i have taken the car into the chevy dealership for service several time in chapel hill, nc. they insist that they could not get the problem to repeat. when the power steering goes out, the ignition switch turns off thus turning off the car, and the stalling while driving is very scary to say the least. the most recent receipt from chevrolet for this problem is from 8/14/2013 with 42950 miles on the car. again they said they could not get the problem to repeat. the most recent time it happened was about 2 weeks ago. i replaced the electrical power steering fuse and it has been not indicating that problem. the start still turns off while driving. i think chevrolet has know this was a problem with the chevy cobalt since 2005 and didn't want to do anything about it. $500 toward a new car.,.certainly not enough to want to make me purchase a chevy any time soon. if they can fix the car it would be greatly appreciated. *tr
Complaint filed: 2014-11-17
Components: SERVICE BRAKES, HYDRAULIC
tl* the contact owns a 1999 chevrolet silverado. while driving 35 mph and approaching a traffic light, the brake pedal sank to the floorboard when depressed. the contact had to quickly shift the transmission in order to stop the vehicle safely. the dealer and manufacturer were not notified. the contact determined that the abs hydraulic unit would need to be repaired. the vehicle was not repaired. the contact was not informed if the vehicle was included in nhtsa campaign number: 00v345000 (service brakes, hydraulic) and nhtsa campaign number: 00x001000 (service brakes, hydraulic). the approximate failure mileage was 185,000.
Complaint filed: 2014-04-09
Components: ENGINE
this is a 3rd engine !!!!! when i got this car in 2008 it was already knocking from dealership. soon rod bearings blew out and entire engine had to be replaced, these engines are very poor design that oil starve to death. after replacing engine they only last ya few years. 2010 second engine same thing started loosing oil not from leaking but from consumption. shortly after started knocking and right after spun the rod bearing and damaged engine again. these 1zzfe engines have very poor circulation of oil and only will take specific oil products because of very weak oil pump. so on my 3rd engine and guess what ?! knocking !! after all trouble with this i have over paid what this car is worth by a ton with engine replacements because dealership can't find the cause. i am a father and commute 100mi to work and back everyday and these engines are the worst. they oil starve and die. with new oil pump and lucas oil additive you may have hope but if you follow dealership instructions few years later have 4,000$ for new engine ready. *tr
Complaint filed: 2015-01-26
Components: ELECTRICAL SYSTEM
tl*the contact owns a 2001 chevrolet impala. the contact received a notification for nhtsa campaign id number: 14v400000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. the dealer was unable to inform when the part would become available. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2014-06-02
Components: STRUCTURE
i purchased this vehicle in 02/11, from my brother. i heard about a recall and called betten toyota, now toyota of grand rapids, but was told the vin was not affected by this recall. early in 2014, i noticed the cab corner had dropped down. i looked underneath the vehicle and saw the frame was rusted. i called toyota of gr; they told me to call toyota customer service. i called toyota's main office (customer service); they assigned me a case number and told me to bring it to a local dealer and have them check it. i brought it to toyota of gr where their mechanic deemed it unsafe to drive. toyota of gr sent this report to toyota customer service. on 4/24/14 i received a letter from toyota customer service that "toyota extended the warranty on your tacoma for a period of 15 years with no mileage limitation from the vehicle's in service date, for perforation of the vehicle's frame caused by rust corrosion. based on a recent inspection of your tacoma, it appears that the frame is indeed perforated. as a result, toyota is prepared to repurchase your tacoma." on 4/25/14 i received a letter from toyota motor sales, u.s.a. inc. stating that they would repurchase my vehicle subject to the confirmation that my vehicle complies with all of the conditions of the warranty extension. i was asked to sign an agreement accepting their repurchase amount and send it back to them with a copy of the title. this was completed on 4/28/14. i received a call from toyota 4/30/14 stating that the truck did not qualify because of the date it was put into service. i found out i missed it by four months. if they would have told me when i purchased the vehicle 3 years earlier that it did qualify, this would have been taken care of at that time. they had my vin before they sent the letter out on 4/25/14 when they said they would buy it back. we would appreciate your help with this situation. *tr
Complaint filed: 2014-06-01
Components: SERVICE BRAKES
i had just had the truck inspected. was driving home and two blocks from the inspection station when i came to a red light. when i stepped on the brakes the pedal went to the floor. fortunately i reacted quickly enough to use the parking brake to stop the truck and keep from rear ending the car that was already stopped. after pulling into parking lot and inspecting the brakes i noticed a puddle under the front left of the truck. looking closer i found the brake line had rusted through. i returned to the shop where i had the inspection done. he repaired the one line that had burst. i was informed that the other lines looked rusted and ready to burst at anytime. *tr
Complaint filed: 2015-04-07
Components: STRUCTURE
the wrangler frame is extremely prone to rust and is very easily rotted out over the years. i believe this is due to a design flaw on chryslers part. there are no drainage points at the lowest parts of the frame which holds in water and road salt and accelerates rust. *tr
Complaint filed: 2014-11-19
Components: AIR BAGS
letter from congressman dent on behalf of constituent re honda airbag recall (attn: alicia hain) *tgw 2004 honda civic. the consumer wants to know, if the recall has been expanded, to included his vehicle. *jb
Complaint filed: 2021-10-27
Components: STRUCTURE
vehicle maintained per manual. frame rusted thru in numerous places, viable holes obvious. vehicle deemed unsafe from pep body service personnel. attached a frame picture from passenger side.
Complaint filed: 2014-06-04
Components: STRUCTURE
clear coat began coming off of many horizontal surfaces. has continued for years. now the actual paint is coming off and this is unacceptable. *tr
Complaint filed: 2017-03-12
Components: AIR BAGS
checking on recall for air bags.
Complaint filed: 2023-04-10
Components: ELECTRICAL SYSTEM
the electrical/switch inside the passenger side door caught on fire, with out warning, while driving. there was a passenger in the vehicle at the time. driver pulled over when smoke was visible. flames were soon visible, driver poured water on the flames in effort to extinguish the fire. flames were reduced but the door began to melt and the window shattered. emergency services arrived at the scene shortly after calling 911. state police, fire, and ambulance arrived shortly after. thankfully there were no injuries. the insurance was also called and a claim was filed. an adjuster was assigned to the claim to inspect the cause of the fire. after reading numerous reports of the same incident it sounds like this is a known issue that toyota has not taken responsibility for. serious injury could have occurred to the driver and passenger if quick action was not taken.
Complaint filed: 2022-03-24
Components: STRUCTURE
the frame on my 4runner is rusting through in multiple locations. the rear of the frame has already failed and a trailer i was pulling dragged on the road heavily as it failed. definitely at risk of caving in long before the engine or transmitoo fails.
Complaint filed: 2015-05-07
Components: AIR BAGS
my passenger airbag was recalled and fixed by deland nissan but what about the driver airbag? media reported a man lost an eye and a woman lost her life due to driver airbag, so why have the driver airbags not been recalled also? *tr
Complaint filed: 2015-02-09
Components: STRUCTURE
dash board is severely damaged/cracked in at least 9 or 10 different areas running the length of the dash in some places. in other places the cracks run up and down. the dash is in danger of coming completely off. *tr
Complaint filed: 2015-01-20
Components: AIR BAGS
i exited a department store;got into my vehicle,put my key in the ignition ,and when i turned the key to the on position my drivers side air bag deployed.i received numerous abrasions to my chin and neck,broken nose,black eye,and a head concussion. *tr
Complaint filed: 2014-06-19
Components: ELECTRICAL SYSTEM
vehicle mileage does not match carfax report. likely odometer tampering. *tr