vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2014-03-13
Components: SERVICE BRAKES
i was approaching stop light when the brakes failed. brakes failed due to rusted brake lines. no accident involved fortunately. *tr
Complaint filed: 2014-05-30
Components: STEERING,ELECTRICAL SYSTEM
the warning chime will sound, then i sometimes get a warning note across the dashboard stating "power steering" then for a brief moment i will have trouble turning the steering wheel; one time when this happened all the warning lights flashed across the dashboard and i lost power for a second then everything went back to normal until several miles later when the chiming came on again; i paid the chevy dealer to replace the power steering in the summer of 2012 but the problem recurred almost immediately afterward. i am now afraid to drive the car. i don't want any refund, i just want the car to operate reliably safely. *tr
Complaint filed: 2020-03-31
Components: STRUCTURE
12/11/2019
Complaint filed: 2016-09-02
Components: AIR BAGS
tl* takata recall. the contact owns a 2002 bmw 325i. the contact received notification of nhtsa campaign numbers: 15v318000 (air bags) and 14v428000 (air bags) however, the parts to do the repairs were unavailable. the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was not notified of the issue. the contact had not experienced a failure. part distribution disconnect. updated 10/19/16*lj *tr
Complaint filed: 2014-04-11
Components: ELECTRICAL SYSTEM
as, i was backing our car out of our garage on the morning of 4/1/2014, i noticed a foul odor, looked down and saw smoke coming out of the master window switch (mws). my husband said he saw smoke also coming out of the speaker as well. i stopped the car and we all jumped out of the car thinking it might catch on fire! the smoke eventually subsided, although a terrible, toxic-like smell remained. we feel fortunate that at least that i was only backing our car out of the garage when the switch started smoking. if i had been driving on they freeway, i could have crashed. for a couple of weeks before this incident, the mws hadn't been working correctly: the front right passenger window could be unrolled from the mws but would not always roll back up from the driver's side switch. this had happened before and i had to pay to get a new mws installed on 3/4/2010. i am aware that there was a recall for this part and that our vin number wasn't included, however it obviously should have been! i was told by a service advisor at honda of escondido that if the mws gets wet, the moisture can cause the part to short out, overheat, and the grease gets really hot and smokes, smelling terribly. our switch did get wet from rain both times before the switch malfunctioned because the switch is in a car door, and when it rains, it's going to get wet! both the original mws that came with the car was faulty and the mws that i paid to replace it in 2010 was faulty as well. i do not feel safe with the new mws i've just had to buy to get installed again, because i fear the same thing will happen again. this part should obviously not be used in cars as it is potentially dangerous. the part should be recalled and replaced with a mws that will withstand moisture from rain and/or snow without malfunctioning. *js
Complaint filed: 2016-02-19
Components: SERVICE BRAKES
tl* the contact owns a 2004 chevrolet silverado 1500. while driving approximately 35 mph, the brake pedal was depressed to the floor but the vehicle failed to stop. the vehicle crashed into a four foot tall curb and the transmission prevented the vehicle from going over. the air bags did not deploy. the vehicle was towed to the contact's residence. the vehicle was diagnosed by the contact, who was an independent mechanic. he diagnosed that the brake lines were rusted and needed to be replaced. the vehicle was not repaired. a police report was not filed and there were no injuries reported. the manufacturer was not made aware of the failure. the failure mileage was approximately 80,000.
Complaint filed: 2016-01-26
Components: STRUCTURE
frame rusted-took it to be repaired. was told it is not reparable. too rusty and far gone to fix. take it off the road. not safe to drive.the rest of it is still in good shape.
Complaint filed: 2015-11-05
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 dodge ram 1500. while driving 55 mph, the vehicle stalled. the vehicle was taken to the dealer for diagnostic testing. the contact was notified that the pcm (pulse code modulation) needed to be replaced. the contact stated that the pcm had been replaced three times; however, the failure recurred. the contact also stated that while driving, the vehicle stalled and caused the contact's vehicle to become rear ended by another vehicle. the contact sustained injuries to the back and neck that did not require medical attention. a police report was not filed. the vehicle was towed to the dealer. the vehicle was repaired, but the details were unknown. the manufacturer was notified of the failure. the approximate failure mileage was 205,000. the vin was not available.
Complaint filed: 2014-02-27
Components: VISIBILITY
government reports indicate that 85% of all accidents occurr during low light situations. the new plastic lights, that come on every automobile, are economically unreasonable to replace when they get sand blasted or fogged over from exposure to the sun and other elements of nature. the lights for my 2002 vehicle are $1,000.00 each. the lights are all sandblasted and foggy and do not emit light well. i can't afford to replace the lights when the lights cost almost as much as the car. the manufacturers should make the components economically feasable to replace or make them out of glass which will not fog over. if not that then the manufacturers should be responsible for replacing the lights free as long as the vehicle is drivable and on the road legally registered for that function. once the lights have become fogged,or blasted, polishing them only lasts for around 30 days. repetitive polishing will change the optics of the light and eventually you will polish clear through the plastic. these lights are a major safety issue and should be addressed by either the manufacturers or the government.
Complaint filed: 2014-10-01
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 cadillac deville. the contact received a recall notification for nhtsa campaign number: 14v355000 (electrical system); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the contact had not experienced a failure.
Complaint filed: 2015-03-31
Components: AIR BAGS
tl* the contact owns a 2003 toyota corolla. the contact received a notice for nhtsa campaign number: 15v043000 (air bags) however, the part needed to the repair was not available. the manufacturer was contacted and was unable to provide a time frame for the parts to become available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the contact had not experienced a failure.
Complaint filed: 2015-02-13
Components: STRUCTURE
tl* the contact owns a 2003 acura cl. the contact stated that when the vehicle was being serviced, the technician discovered that the subframe was rusted. the technician stated that the subframe needed to be repaired. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 74,000.
Complaint filed: 2014-11-12
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet impala. the contact received nhtsa campaign number: 14v400000 (electrical system). the contact stated that while driving 35 mph, the vehicle stalled and the steering wheel seized causing the contact to crash. a police report was not filed and no injuries were sustained. the vehicle was taken to the dealer where the technician was unable to find the failure. the manufacturer was made aware of the failure. the failure mileage was 186,000. updated 12/19/14*cn updated 05/26/2015 *js
Complaint filed: 2023-02-17
Components: SUSPENSION,POWER TRAIN
the contact owns a 2002 ford windstar. the contact stated that while driving approximately 30 mph, there was an abnormally loud sound coming from the rear of the vehicle. the contact lost control of the vehicle and drove off the side of the roadway. the vehicle was later towed to the local mechanic who discovered that the rear axle had fractured due to severe rust. the vehicle was not yet repaired. the manufacturer was notified of the failure, but no assistance was offered. the local dealer was not notified. the failure mileage was 125,000.
Complaint filed: 2015-12-04
Components: AIR BAGS
tl* the contact owned a 2004 dodge ram 1500. the contact stated that while driving at approximately 40 mph, another vehicle crashed head on and caused the contacts vehicle to catch on fire. the air bags deployed ten minutes after the crash. the contact sustained injuries to the jaw, the teeth, and the face. medical attention was required. a police report was filed. the vehicle was destroyed. the manufacturer was made aware of the failure. the failure mileage was unavailable.
Complaint filed: 2020-01-11
Components: STEERING
power steering cut out with no warning while driving. extremely difficult to steer, but was able to pull off to side of road. shut vehicle off and restarted immediately. power steering returned when car was restarted.
Complaint filed: 2017-10-13
Components: SERVICE BRAKES
i have just replaced, for the 4th time, the front, drivers side, rubber brake line . the line seems to be to short. when making a right hand turn the line is pulled taunt to beyond it's length. it seems that the line is about 3 to 4 inches to short. each time it has broken at the same place where the rubber line connects to the brake caliper. i still have two of the brake lines that leaked. i don't know how other explores brake lines have held up without leaking. i am going to replace the hose that is leaking , purchased from napa that is the same length as the others. i had a new one made to order with a 3 inch increase in length. the brake hose on the passengers side is the correct length. i have owned this car for 5 year and it has 187,000 miles driven. the date that this happen, below, was the first of three times it happened.
Complaint filed: 2022-08-02
Components: UNKNOWN OR OTHER
frame has rust issues throughout. frame not properly treated at the factory and now i am suffering because it has virtually rusted through in front of the drivers side rear wheel which was pointed out to me at toyota when my car was in for service.
Complaint filed: 2014-07-21
Components: SERVICE BRAKES
brake line corrosion caused rear drivers side steel line to burst and lose most of the truck's braking ability. luckily i was driving slowly at the time. in addition to the line that rusted through, all lines will need replacing after further inspection. *tr
Complaint filed: 2018-08-15
Components: ENGINE
tl* the contact owns a 2005 chevrolet trailblazer. while driving approximately 60 mph, the vehicle decelerated to 30 mph and shut down at a slight elevation. in addition, the check engine warning indicator illuminated. the failure occurred two days after the vehicle was purchased from an independent mechanic. the contact called the mechanic and was informed that the vehicle would be picked up for diagnostic testing. the vehicle was not repaired. the dealer was not called and the manufacturer was not made aware of the failure. the failure mileage was approximately 173,000.
Complaint filed: 2015-03-13
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 honda pilot. the contact stated that the vehicle stalled without warning. the vehicle was unable to be restarted. the vehicle was towed to an independent mechanic. the mechanic was unable to diagnose the cause of the failure. the manufacturer was not notified. the vehicle was not repaired. the failure mileage was 140,000.
Complaint filed: 2014-08-01
Components: STRUCTURE
lower radiator center support and tie bar are very badly corroded.as per ramsey infinity dealer in ramsey,nj.vehicle is very unsafe to drive.recommend replacement asap. infinity customer care rep told me that vehicle is out of warranty and they will not pay for replacement. this is a safety issue.corroded part is part of body structure.infinity must advice all owner to inspect this part.they should recall vehicles for inspection and corrective action. problem was discover during routine oil change service. *tr
Complaint filed: 2015-11-09
Components: STRUCTURE
toyota dealer inspected frame stating: "vehicle needs frame replacement - declined for replacement from toyota- replacement has expired july 15, 2015" "vehicle is not safe to drive". truck has 74,260 miles on it. i live in north carolina. bought truck in march 2014 and was never informed of recall.
Complaint filed: 2018-08-20
Components: AIR BAGS
tl* the contact owns a 1999 dodge ram 3500. while the contact's spouse was driving 30 mph, she turned a corner and crashed into a band of trees that were covering the road. the air bags did not deploy. there were no injuries and a police report was not filed. the contact called goss dodge chrysler at (802) 658-0120 (located at 1485 shelburne rd, south burlington, vt 05403), but no assistance was provided. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and no assistance was provided. the failure mileage was 196,000.
Complaint filed: 2017-10-30
Components: SERVICE BRAKES
tl* the contact owns a 2002 chevrolet silverado 1500. while driving, the brake pedal was depressed, but failed to stop the vehicle. as a result, the contact crashed into another vehicle. the air bags did not deploy. there were no injuries and a police report was not filed. the vehicle was taken to an unknown independent mechanic who informed the contact that the abs control module needed to be replaced. the vehicle was taken to stewart chevrolet (780 serramonte blvd, colma, ca 94014) where the contact was informed about an unknown manufacturer recall. the vehicle was not repaired. the manufacturer was notified of the failure and informed the contact that the vehicle was not being repaired per the recall. the approximate failure mileage was 133,475. *tt consumer stated he had a numerous close calls with the brakes. had one accident where they failed to do their jobs. updated 8/7/18*jb
Complaint filed: 2014-09-24
Components: ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM
tl* the contact owns a 2003 chevrolet malibu. while the vehicle was being inspected, the inspector stated that the fuel was not traveling through the vehicle properly. the dealer stated that the intake manifold failed and damaged the engine. the vehicle was not repaired and the manufacturer was notified. the vin was unavailable. the approximate failure mileage was 100,000.
Complaint filed: 2014-05-22
Components: SERVICE BRAKES
emergency/parking brake parts worn out prematurely. park brake hardly ever used but the vehicle failed state inspection due to inability to stop vehicle. i was told by several mechanics and owner's of similar vehicles that this is a design flaw and should be subject to recall. *tr
Complaint filed: 2016-01-29
Components: AIR BAGS
tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the recall notice for nhtsa campaign number: 15v673000 (air bags) was received in november of 2015. after contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. the contact had not experienced a failure.
Complaint filed: 2016-04-25
Components: FUEL/PROPULSION SYSTEM
the top of the left fuel tank is cracked and leaking fuel. this is a known problem for 2004 model corvette's and cadillac xlr's. gm refused to do a "recall" on this problem although it is very dangerous and could result in fire or death of the occupants.
Complaint filed: 2014-12-15
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 honda element. the contact stated that the vehicle failed to start on the first attempt. the contact mentioned that after several times the vehicle was able to start. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 100. updated 2/24/15*cn updatd 03/03/15
Complaint filed: 2015-01-13
Components: SERVICE BRAKES
i was plowing snow, stepped on the brakes and the pedal went to the floor and crashed into the side of a garden shed. no warning or indicator light. i parked the truck in the garage and the next day found a large puddle of brake fluid under the truck. the master cylinder reservoir was empty. i added an entire quart of fluid, found a ruptured brake line under the truck (in the area of the drivers side seat location), started the truck to see if any of the braking was working and the brake warning light came on. there was no braking whatsoever, even after filling the brake fluid reservoir . *tr
Complaint filed: 2020-04-12
Components: SERVICE BRAKES
on 4/11/2020, while traveling northbound on n. main street, fayetteville, nc and accelerating from the stoplight at the intersection of camden road, i was required to apply the brakes forcefully and suddenly due to the actions of another motorist. almost immediately after applying the brakes, i lost all braking power and resorted to utilizing the manual parking brake to bring the vehicle under control and drive it carefully back to my residence. at the moment of failure, the dashboard brake indicator light (aka, idiot light) illuminated and a "service brake system" message appeared on the instrument cluster. the brake indicator light continued to illuminate sporadically during the trip back to my residence when testing the brake pedal for resumed functionality. after arriving home, i performed a quick inspection of the braking system and found that the portion of the brakes lines located on the outboard portion of the driver's side frame rail had rusted and perforated near the abs module, causing the failure along with massive fluid loss (see attached pics). i performed a cursory internet search and discovered that the nhtsa has already performed an investigation into this exact issue and the investigation was subsequently closed with no recall issued by gm. of note, gm vehicles use a manual pressure differential switch located within the brake combination valve that isolates the damaged circuit in the event of failure and also illuminates the dashboard brake light. this system did not operate in this instance as evidenced by losing all braking, as opposed to reduced braking, as well as the brake light not remaining illuminated. based on the appearance of the undercarriage and indication of rust in several spots on the body (e.g, tailgate), i believe this truck was operated in one of the rust belt states for a period of time by a prior owner.
Complaint filed: 2020-05-25
Components: STRUCTURE
vehicle was parked outside during rain showers and water accumulated inside the rear passenger foot area 1st and overflowed into the front passenger's foot area.
Complaint filed: 2015-06-29
Components: AIR BAGS
airbag warning light and buzzer, go on and off every 5 minutes. dealer says no recall. what do i do? updated 09/09/15*lj
Complaint filed: 2016-06-14
Components: STRUCTURE
the floor panel on the passenger side is rotten through and it fail the safety inspection. i am disabled and can not get under the car to take photos.
Complaint filed: 2017-03-01
Components: AIR BAGS
driving up to orlando at probably 80 mpg and passenger curtain and passenger seat air bag deployed by itself .it really scared me but ther was no damage to exterior but the inside roof and leather seat where damaged.
Complaint filed: 2014-09-22
Components: SERVICE BRAKES
this seldom used, well maintained, garaged truck, blew out the brake lines on left side on the frame, under the door, resulting in total brake failure. i had to use the parking brake to stop the vehicle. i was on my way to pick up a 9000 boat. if i had that boat behind the truck, it could have killed me, or others on the road. brake lines are not a normal service part. replacing all the brake lines is costing me 1300, at a minimum. my neighbor next door has a similar 2004 gmc sierra, with about the same mileage, only his is a 1/2 ton, where mine is 3/4 ton. his truck had the same failure the week before, in the exact same location on the lines. do a simple search looking for brake failures on these vehicles, and you find that its well documented. this should be a recall before people are killed. there is no way that i should be looking at brake line failure on a 10 year old garaged truck that has a tow capacity of over 10,000 's. how should someone detect the integrity of the brake lines to determine when the should be replaced? *tr
Complaint filed: 2015-07-03
Components: SERVICE BRAKES
abs light and brake light comes on and stays on for days at a time then will go off and remain off for a day or two and then come on again. the problem is that both lights (abs and brake) come on and then will stay on and then go off for various periods of time. have had all of the abs sensors checked and they all check good. problem is annoying and intermittent.
Complaint filed: 2019-07-05
Components: SERVICE BRAKES
tl* the contact owns a 2001 mitsubishi montero. while driving 30 mph, the contact's wife heard an abnormal chirping sound and the brakes failed. the sound originated from the under the dashboard. when the contact attempted to brake, the brake pedal traveled to the floorboard. in addition, the abs warning indicator illuminated. the dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and did not assist. the failure mileage was 228,983.
Complaint filed: 2014-08-13
Components: SERVICE BRAKES
rusted brake lines caused brake line to burst and no longer function. *tr
Complaint filed: 2019-06-04
Components: STRUCTURE
tl* the contact owns a 2003 toyota sequoia. the contact took the vehicle to davenport toyota (located at 1501 e 53rd st, davenport, ia 52807, (563) 391-4106) for a noise that was coming from the chassis while driving. the dealer diagnosed that the frame was badly corroded through. the vehicle was not repaired. three hours after leaving the dealer, while driving 55 mph, the frame fractured and the rear of the vehicle shook violently left and right. the contact was able to coast the vehicle to the side of the road. the contact drove the vehicle slowly to his residence. once the contact arrived home and looked underneath the vehicle, he noticed that the rear passenger side was completely corroded through. the contact stated that there was no coating on the frame, which caused the metal to corrode badly. the vehicle was taken back to davenport toyota where it was inspected and the contact was informed that the frame was corroded through and there was no resolution for the repair. the vehicle was not repaired. the manufacturer was notified of the failure and provided a case number. the approximate failure mileage was 186,000.
Complaint filed: 2018-01-08
Components: ENGINE
engine light comes on while driving, engine power drops immediately, no power at all. i get a message that says engine power failure. i can stop and shut truck off wait about 10-20 minutes, crank truck, light goes out and engine has power. this has happened 4 times within the last 2 months. twice this happened in the city limits and twice on the highway.
Complaint filed: 2017-04-24
Components: STRUCTURE
2003 tacoma. took the vehicle in to be serviced and the technician pointed out that i have extensive frame corrosion and holes in the frame and that the car is dangerous and will not pass inspection. car was stationary. wtf?
Complaint filed: 2014-12-17
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 cadillac deville. the contact stated that the key could be removed from the ignition switch while driving. the failure occurred on multiple occasions. in addition, the contact stated that the vehicle failed to start after several attempts. the vehicle was included in nhtsa campaign id number: 14v355000 (electrical system) but the part was not available for several months to service the vehicle. the manufacturer was notified of the failure. the vin was not available. the approximate failure mileage was 173,000.
Complaint filed: 2016-04-20
Components: ELECTRICAL SYSTEM
first was hazardous switch driving night lost lights on dash and driving light,took to dealer short out wiring from hazard switch cost 650.00 was told by service rep on going problem with it, next was security light coming on pulled over on highway turned key off would not start took to dealer said have issues with ignition switch going to cost 500.00. said they know they have issues. we are retired military, this is wrong when they know they have issues they should be recalled.
Complaint filed: 2016-09-20
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
system failure appears on dashboard lights flicker unable to control car on highway.now home and now will not even start a safety hazard
Complaint filed: 2017-04-29
Components: SERVICE BRAKES
as i was traveling on a city street, the brakes on my 2004 infiniti qx56 started making a grinding noise and the brake light on dash board went on making it hard to come to a stop. i don't know whats causing this problem. i know there was a recall on this vehicle for the same reason (brakes) but i don't have the number
Complaint filed: 2014-12-22
Components: SERVICE BRAKES
tl* the contact owns a 2001 chevrolet silverado 1500. while attempting to stop the vehicle by depressing the brake pedal, there was an increase in stopping distance. when the failure occurred, the brake pedal vibrated and traveled to the floorboard. the failure occurred when driving at low speeds. the contact mentioned that the failure occurred intermittently. the vehicle was taken to an independent mechanic who replaced the brakes on all four wheels, but the failure persisted. the manufacturer was notified of the failure and stated that the vin was not included in nhtsa campaign number: 05v379000 (service brakes, hydraulic). the failure mileage was unavailable.
Complaint filed: 2015-12-14
Components: AIR BAGS
takata recall i receved the final repair notice, and i have contact you guys i have a reference number of 896159. i lived in hawaii, i took the the car to cutter mazda in waipahu hawaii in october, they told me that they will contact me when the part is available. i called back last week and they were suppose to return my call to see when the part was going to be in. no one has contact me as of yet. what else can i do if the dealership is not trying to repair the recalls.:
Complaint filed: 2015-11-16
Components: AIR BAGS
2004 toyota avalon. consumer writes in regards to replacement parts not available to complete electronic control unit/ supplemental restraint system recall notice. *smd the consumer stated the air bag light being on, was a constant reminder there was a problem, as it remained lit most of the time. the odometer light appears to be a part of the same clusters of indicators and buzzers. the light has not worked for two years. the problem with the air bag has been identified as the electronic control unit for the supplemental restraint system. *jb
Complaint filed: 2014-04-01
Components: ELECTRICAL SYSTEM
important, i do not know the dates so i had to just put in a random one. this car turned itself off on 3 occasions. i brought it to saturn on all the incidents. i would be driving and start to break and downshift and the car would literally just turn off, and i was literally at the cars mercy till it would turn back on. as a former drivers ed instructor, i am just lucky i remained calm. at saturn they tried to tell me this could not happen. i demanded it did, and the one time even left the car with them for a week. i seen the recall for this exact issue but that they are only recalling till the 2003's. i am therefore compelled to make sure it is known these incidents happened as far back as the 2000 models. i also am willing to testify if need be because i was so upset. i had no idea back then how to handle it, so i let it go. however, now i know what to do and so i am filing in hopes this helps people be safe. i do not remember the dates because it was so long ago, but i believe the records should be demanded from saturn in clarence. *tr
Complaint filed: 2023-06-29
Components: AIR BAGS
takata recall. the contact owns a 2004 pontiac vibe. the contact received notification of nhtsa campaign number: 15v285000 (air bags) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue and confirmed that parts were not yet available. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2015-06-04
Components: POWER TRAIN
tl* the contact owns a 1992 dodge stealth. while driving 65 mph, the contact stated that the vehicle slowed down. upon acceleration; the contact stopped and had the vehicle towed to a dealer. it was diagnosed that the rear drive power train failed and the rear. drive transfer case needed to be replaced. its was not repaired. the manufacturer was notified. the failure mileage was 127,000.
Complaint filed: 2014-10-06
Components: ELECTRICAL SYSTEM
submission from constituent re 2005 model year cadillac srx gm recall 14172. *smd the dealer informed the consumer, the parts were not available. *jb
Complaint filed: 2014-07-04
Components: SERVICE BRAKES
the parking brakes do not work have owned the tahoe for 2 years and never used the parking brakes now all the sudden the parking brakes makes a loud squealing noise and i think there is enough complaints about the brakes to warrant a recall before some one does get killed or injured .also they had a recall on the brakes and abs but only in the so called salt belt and the owners that don't live there shouldn't have to pay to get the same thing fixed that the recall should cover in the first place no matter where you live. *tr
Complaint filed: 2014-03-27
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 gmc envoy. the contact stated that the speedometer failed to function. the vehicle was taken to a private mechanic where it was found that the instrument cluster needed to be replaced. the vehicle was not repaired. the manufacturer was contacted about the failure. the failure mileage was not available.
Complaint filed: 2014-11-18
Components: SERVICE BRAKES
tl* the contact owns a 1991 buick reatta. while driving 30 mph, the brakes failed to engage. the vehicle was not taken to a dealer. the manufacturer was made aware of the issue. the failure mileage was unknown.
Complaint filed: 2017-09-26
Components: ELECTRICAL SYSTEM
electrical systems controlled by signal lever do not work except by holding lever in certain positions: i.e. brake lights, signal lever l up, turn signals switch lever up, high beams no go etc. all the time.
Complaint filed: 2015-01-16
Components: STRUCTURE
2003 - subaru - forester - body hardware, fender, structural components rails, lower frame left is completely rotted through. there was a recall on the support strut beside it but none on this. this is a major crash protection component as it connects the bumper to the frame. i talked to the dealer about it and they said there is no recall so it is my problem. clearly the steel that was used was subject to excessive corrosion in salty/humid road conditions and should have been included as part of the original recall on the strut. the other side (right) is in good condition, indicating defective materials in this part. *tr
Complaint filed: 2015-07-08
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v312000 (air bags) and stated that the part needed was not available within a reasonable timeframe to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. the contact had not experienced a failure. ma 10/14. updated 3/28/2016*js updated 11/08/2017*cn
Complaint filed: 2018-09-08
Components: ELECTRICAL SYSTEM
all of the sudden al electrical went haywire . no turn signals, all electrical is messed up. i was in the city in heavy traffic . very unsafe for me and other drivers
Complaint filed: 2014-08-11
Components: STRUCTURE
tl* the contact owns a 2001 toyota tacoma. the contact stated that the vehicle's frame fractured. the dealer stated that the framed needed to be replaced. the vehicle was not repaired and the manufacturer was notified. the failure mileage was 100,000.
Complaint filed: 2014-09-23
Components: STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
vehicle's traction control system malfunctioned while driving on dry flat pavement. skid light and sound came on followed by vsc and trac control lights. vehicle pulled hard to the right, made loud grinding noise, and was extremely difficult to control steering and braking. this continued for approximately one minute, stopped, and then did it again. this is a very dangerous situation which could potentially lead to fatal accident if it occurs at higher speeds. it happened few times, took it to dealer can not find issue but appears to be a very common problem with this make/model. i would like to see a recall. *tr
Complaint filed: 2017-11-17
Components: UNKNOWN OR OTHER
my ignition is sticking in my 2004 chrysler crossfire seems to be a common problem? why should i pay to have it fixed when it's a manufacturing issue ?
Complaint filed: 2014-08-25
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. the contact received a recall notification for nhtsa campaign number: 12v527000 (air bags). the dealer could not repair the vehicle for three weeks because the parts were not available. the manufacturer was notified. the contact had not experienced a failure.
Complaint filed: 2014-05-12
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 chevrolet tahoe. the contact stated that the engine could not be started. the vehicle was towed to the dealer where the ignition switch was replaced. the contact was made aware of a manufacturer's recall pertaining to the ignition switch, however her vin was not included. the approximate failure mileage was 205,000.
Complaint filed: 2014-06-06
Components: ELECTRICAL SYSTEM
could not turn ignition switch off. needed to disconnect the cable to the power coil to turn off the engine. after several similar incidents, had to replace the ignition switch at a cost of $147.15. gm has a recall for a similar problem on several later model cars. request reimbursement of my costs. *tr
Complaint filed: 2015-09-14
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 oldsmobile alero. the contact received notification of nhtsa campaign number: 14v400000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2017-03-08
Components: ELECTRICAL SYSTEM,SEAT BELTS,FUEL/PROPULSION SYSTEM
driver side and front passenger shoulder belts are frayed which makes them unable to stay secure. it won't stop upper body movement when brakes are applied quickly. driver side rear passenger window won't go down and motor in door still makes the noise like its wants to work but does not. unable to pump more than a couple dollars of gas before it spits gas back out. while driving i smell electrical burning and wires under hood are burnt by the fan. making the car hot due to fan not working properly.
Complaint filed: 2015-03-26
Components: SERVICE BRAKES
about two days ago when i pushed my brakes they felt spongy and when i pulled into my driveway i could smell brake fluid.today i went to move the truck to check it out. the brakes were even more spongy,so i pushed them hard and the brake line ruptured above the fuel tank.the front brakes would not stop the truck, so i had to use the transmission to stop the truck. it must have sprung a small leak two days ago when i noticed the fluid smell and spongy feel.good thing i wasn't driving on the road when it burst today, because it would not have stopped. *tr
Complaint filed: 2016-06-20
Components: SERVICE BRAKES
tl* the contact owns a 2002 chevrolet avalanche 1500. the contact stated that brake fluid was leaking and the brakes failed to stop the vehicle. after inspecting the vehicle, the contact mentioned that the brake lines were corroded. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 50,400. updated 08/04/16*lj
Complaint filed: 2015-08-10
Components: AIR BAGS
i took my vehicle to change the air bags per notification from honda. i took the car to val strough honda dealership in sand city, ca. they changed the passenger air bag per recall, and said they would call me later to schedule the driver's since they did not have parts available. a notification in the mail said that if after 60 days i have not been notified to change the second airbag to file a complaint. so here i am. thanks, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).' *jb
Complaint filed: 2016-03-22
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 ford focus. the contact stated that after the ignition key would not turn to the on position, the vehicle failed to start without warning. the vehicle was towed to the dealer where it was diagnosed that the ignition needed to be replaced. it was unknown if the vehicle was repaired. the failure mileage was 76,000. updated 05/11/16*lj *tr
Complaint filed: 2017-03-31
Components: TIRES
tl* the contact owns a 2003 dodge ram 1500 equipped with goodyear wrangler authority tires, size: lt265/70r17 (na). the contact discovered that the front driver and passenger side tires experienced tread separation and excessive wear, which caused the steel belts to become exposed. the manufacturer was not informed of the failure. the contact indicated that the failure occurred on two previous tires of the same make and model vehicle. the manufacturer was not notified of the failure. the vin was unknown. the tire failure mileage was 100,000 and vehicle failure mileage was 100,592.
Complaint filed: 2015-09-28
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 chevrolet impala. the contact stated that when the ignition key was turned to the on position, the vehicle failed to start intermittently. the contact inspected the vehicle and stated that the ignition switch needed to replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 122,000.
Complaint filed: 2015-02-18
Components: AIR BAGS
tl* the contact owns a 2002 bmw 325i. the contact received notification of nhtsa campaign number: 14v428000 (air bags); however, the part to do the repair was unavailable. the contact felt that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure.
Complaint filed: 2014-11-07
Components: SERVICE BRAKES
tl* the contact owns a 2003 ford windstar. the contact stated that the abs and the brakes light illuminated. the failure recurred intermittently. the vehicle was taken to an independent mechanic for diagnostic testing. the technician replaced the brake pads and shoes. the failure recurred. the vehicle was taken to an independent mechanic, who stated that the abs module needed to be replaced. the vehicle was not repaired. the vin was unavailable. the manufacturer was not notified of the failure. the approximate failure mileage was unavailable.
Complaint filed: 2022-06-24
Components: STRUCTURE
extreme rusting on the frame undercarriage of the vehicle. our mechanic found it today - said it must have been rusting for years that this is a common problem with 03 - 05 toyota 4runners.
Complaint filed: 2014-04-28
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
first complaint for this problem was reported on 10/21/10. complaint 10361641. same problem again dtr light on right side out,smelled burning wire saw that the same thing happened again. wires leading to light assembly melted and also melted the socket again. i think this could possibly lead to some sort of electrical fire in the engine compartment. i fixed the problem myself the first time and will do so this time. *js
Complaint filed: 2019-09-07
Components: STRUCTURE
dealer decline to do a transfer case repair because the vehicle frame is severely rusted to the point that the trailing arm mount is almost gone. dealer advised me that the vehicle is unsafe and the frame will break through. i will need to buy a new vehicle
Complaint filed: 2023-04-03
Components: STRUCTURE
will cadillac do a recall on roof coming off as driving? cost me $759.00 for the roof and $550.00 for the vera the cadillac dealer to install the roof and no recall on a $120,000.00 dollar car i'm mad as hell
Complaint filed: 2018-07-11
Components: STRUCTURE
about two weeks ago ive taken my truck to price toyota in new castle de for a frame inspection. they told me that they were going to call the toyota manufacture about the frame recall issue but they never got back to me and just recently ive heard a knocking sound on the rear driver side and found a crack in the frame.
Complaint filed: 2019-07-25
Components: STRUCTURE
tl* the contact owns a 2004 ford freestar. the contact stated that both the driver and passenger side electric sliding doors would not close properly and would randomly open. the vehicle was not diagnosed or repaired. the local dealer (dick smith ford, 7201 garners ferry rd, columbia, sc) and the manufacturer were notified of the failure, but no assistance was offered. the contact indicated that the passenger side door was previously serviced for the failure, but the failure recurred. the failure mileage was 150,000.
Complaint filed: 2015-10-01
Components: STRUCTURE
tl* the contact owns a 2000 gmc sierra 1500. the contact observed that the rear tailgate support cable was severely rusted. the failure recurred continuously. the vehicle was repaired under a manufacturer recall, but the remedy failed to prevent the failure. the manufacturer was notified of the failure. the failure mileage was 351,000. updated 02/19/16*lj updated 3/23/18*jb
Complaint filed: 2018-08-09
Components: SUSPENSION
tl* the contact owns a 2004 hyundai sonata. while driving 30 mph, the vehicle began to wobble violently and an abnormal squealing sound was heard. there were no warning indicators illuminated. the contact lost control of the vehicle as it came to a stop by the curb. the vehicle was driven to the contact's residence. the contact called inver grove hyundai at (888) 706-5928 (located at 1290 50th st e, inver grove heights, mn 55077), but no assistance was provided. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and no assistance was provided. the failure mileage was 175,000.
Complaint filed: 2014-04-26
Components: AIR BAGS,STRUCTURE
dashboard on passenger side has cracks forming around airbag location. *tr
Complaint filed: 2014-06-02
Components: SERVICE BRAKES
we bought the car from a used dealership in oct. 2013. just over a month later we are having problems with the vehicle. the light came on, the dash saying abs disabled. as this comes if you are slowing down you literally have to pump the brake to stop. this is scary especially when you are trying to come to a stop behind someone and you are not sure if you are going to have enough distance to come to a complete stop before hitting the car in front of you. this light likes to come on while we are driving roughly 65 on the interstate as well, not really effecting driving just stopping. we have already paid to have it fixed in december of 2013 was told it was a bad abs sensor on the front wheel. well here we are only a few month later and its happening all over again. we figured we would look into recalls before we go and pay to have it fixed again because it's looking like it's going to be a recurring problem. *tr
Complaint filed: 2015-10-29
Components: AIR BAGS
tl* the contact owns a 2002 honda accord. the vehicle was taken to the dealer for a manufacturer's recall repair and the dealer replaced the air bag in the steering wheel. months later, the side curtain air bag warning lights flashed randomly and the srs warning light remained illuminated. the dealer was notified of the failures that happened after the recall repair and was to inspect and diagnose the vehicle to determine the failure. the manufacturer was notified of the failure. the contact was not experiencing the failure before the recall repair was performed by the dealer. the approximate failure mileage was 96,000.
Complaint filed: 2015-06-02
Components: SERVICE BRAKES
as i turned into the driveway, the brakes pushed all the way to the floor and the abs system kicked in (on dry pavement). vehicle was not stopping so i ran it into the frame of the garage door to stop, otherwise i would have ran through the garage door. the shop could not determine why the abs light stayed on. brake lines were totally rusted. truck has a good engine, but terrible rust on brake lines, frame, lower body panel behind doors. paint pealing off hood and roof.
Complaint filed: 2014-11-06
Components: ELECTRICAL SYSTEM
i own two saturn ions. one in which i was having issues with the ignition switch before the recall and i already had the ignition switch replaced. the other car did not have any ignition switch issues but i thought i would do the right thing and have it done. what a mistake. several years ago i had an after market remote start put in my car. after the new ignition switch was installed the remote start did not work. i was told that the dealership that did the recall was not allowed to touch the remote start system. i took the car back to where i had the remote start installed and had incurred an $80.00 charge to relearn the new ignition switch. am i ever going to see that $80.00 back? i called one of your complaint phone lines and was that they were experiencing a high number of calls and that someone would get back to me within 48 hours. that never happened. *tr
Complaint filed: 2015-02-05
Components: SUSPENSION,STRUCTURE
tl* the contact owns a 2000 ford ranger. while the vehicle was at an independent mechanic for unrelated repairs, the technician discovered that the mainframe behind the front passenger side wheel was corroded. the vehicle was taken to an authorized dealer, but it was not diagnosed or repaired. the manufacturer was made aware of the failure; however, no solution was provided. the failure mileage was 128,858.
Complaint filed: 2021-05-12
Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
while going 55 car dropped torque and geared down forcing car rev very high rpms, nose dip. jerk me into on coming lane. luckily nothing was coming.
Complaint filed: 2019-07-26
Components: SERVICE BRAKES
tl* the contact owns a 2000 chevrolet silverado 2500. while driving 30 mph, the vehicle took a long time to slow down when the brake pedal was depressed. on another occasion, when barely depressing the brake pedal, the vehicle completely stopped, causing the contact to jerk forward. the contact associated the failure with nhtsa campaign number: 05v379000 (service brakes, hydraulic). there were no warning indicators illuminated. an independent mechanic was unable to duplicate the failure. the vehicle was not diagnosed or repaired. the dealer was not contacted. the manufacturer was informed of the failure. the failure mileage was 325,400. *bf *tr
Complaint filed: 2018-12-07
Components: ENGINE
the rear main deal went bad in almost all of the trucks and suvs with a 4.8l or 5.3l engine in them where the pour oil everywhere and this could be considered an epa violation and a fire hazard it needs to be recalled asap so we can save lives and save the environment