vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2014-11-20
Components: SERVICE BRAKES
tl* the contact owns a 2002 mazda tribute. the contact stated that the abs sensor illuminated intermittently several times. the contact mentioned that the vehicle failed to restart after parking it. the contact used battery cables and was able to restart the vehicle. the vehicle was not diagnosed or repaired. the contact was not notified nor ws the vehicle included in recall nhtsa campaign id number: 12v016000 (service brakes, hydraulic), nhtsa campaign id number: 07v157000 (service brakes, hydraulic) and nhtsa campaign id number: 07e023000 (service brakes, hydraulic). the manufacturer was notified of the failure. the approximate failure mileage was 160,000.
Complaint filed: 2019-06-18
Components: AIR BAGS,STRUCTURE
tl* the contact owns a 2005 acura tl. the contact noticed the passenger side dashboard was cracked near the location of the air bags and the air bag warning indicator illuminated. the dealer was not contacted. the vehicle was not diagnosed or repaired and the failure recurred. the manufacturer was made aware of the failure and did not assist. the failure mileage was 149,000.
Complaint filed: 2016-08-19
Components: STRUCTURE
tl* takata recall. the contact owns a 2004 toyota sequoia. the contact stated that the vehicle could not be inspected due to excessive rust on the frame. the contact called a local dealer who referred him to the manufacturer, but was not provided any assistance. the vehicle was not repaired. the contact received notification of nhtsa campaign number: 15v285000 (air bags). the failure mileage was 149,525. parts distribution disconnect.
Complaint filed: 2015-09-14
Components: UNKNOWN OR OTHER
the 2004 honda pilot had a recall notice affecting the ignition (nhtsa reference 12v573000). my key was able to be removed without the vehicle being in park. the exact symptoms of the recall. i checked with honda and they said my vehicle was already fixed. i took it in and they did fix the car, but claimed it had nothing to do with the recall. either there is a secondary issue that needs to be addressed or they are being less than truthful. i had to pay over $500 for what i believe should have been covered under the recall.
Complaint filed: 2016-08-12
Components: AIR BAGS
tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part for the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the air bag warning light illuminated. the manufacturer was not made aware of the issue. the failure mileage was 112,000. parts distribution disconnect. updated 10/18/16*lj updated 10/19/16.*jb
Complaint filed: 2014-07-25
Components: SERVICE BRAKES
tl* the contact owns a 2000 pontiac grand prix. the contact stated that while driving at approximately 10 mph, the brake pedal was depressed and failed to respond. the contact mentioned that there was rust on the brake line due to road salt. in addition, the contact attempted to power off the vehicle but the ignition switch failed to turn. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 110,000.
Complaint filed: 2015-05-25
Components: SERVICE BRAKES
the metal brake line between the abs modulator valve and front right wheel ruptured when the brake pedal was pressed. the line failed due to corrosion. all brake lines in the vehicle had similar levels of corrosion near the area the aforementioned line ruptured, and at various other locations on the vehicle. a brake line between the master cylinder and abs modulator had failed in a similar mannner approximately 8 months previously. the transmission cooler lines had also failed due to corrosion approximately 2 years ago. the corrosion and rust on many other components beneath the vehicle and in the engine compartment is rather concerning. power steering lines (including power brakes, since the vehicle has hydro-boost brakes) appear to be next. all metal brake lines were replaced immediately after the most recent failure for an owner cost of about $500. it is my understanding that the nhtsa recently closed an investigation of brake line failure due to corrosion on several gm trucks and suvs. after about 4 years, this investigation determined that "a safety-related defect has not been identified at this time." apparently they don't read the complaints on their own website.
Complaint filed: 2014-07-10
Components: AIR BAGS
tl* the contact owns a 2002 chevrolet impala. the contact stated that while making a left turn, another vehicle crashed into the contact front passenger side. the driver and passenger frontal air bag failed to deploy. the contact sustained injuries to the neck and back. a police report was filed. the vehicle was repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 82,000 and the current mileage was 108,000.
Complaint filed: 2021-09-30
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
while driving car speed starts to fall soon there is no pedal at all and smoke and fire come from underneath dashboard transmission hesitates to shift now currently un safe to drive.
Complaint filed: 2016-04-04
Components: AIR BAGS
tl* the contact owns a 2003 chevrolet venture. when the contact attempting to start the vehicle, the front driver side air bag inadvertently deployed without an impact occurring. the contact sustained bruises and internal injuries that required medical attention. a police report was filed. the vehicle was not diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was 137,000.
Complaint filed: 2015-04-28
Components: SERVICE BRAKES
i have a 2003 ford windstar with 154,000 miles on it. in mid may 2014 the abs and brake warning lights started to come together at random. braking seems to be normal while lights are on. when vehicle is restarted, the lights stay out. sometimes they will stay out for a week or more then suddenly come back on again. *tr
Complaint filed: 2018-11-01
Components: ENGINE
tl* the contact owns a 2004 volvo s60. the contact stated that while stationary, the engine caught fire. the contact stated that smoke entered into the cabin of the vehicle. the contact exited the vehicle and opened the hood, and the engine was surrounded by flames. a police or fire department report was not filed. an independent mechanic extinguished the fire. there were no injuries sustained. a dealer was not made aware of the fire. the manufacturer was not made aware of the fire. the failure mileage was approximately 30,000.
Complaint filed: 2015-02-08
Components: AIR BAGS
called local honda dealer to schedule airbag replacement based on most recent recall. dealer confirmed that they did not have the parts in stock and will follow up shortly. i waited several months - send another request for a status update on when the airbag would be replaced - still no response at all. i have the chat transcript from the initial call on october 21, 2014 provided by the dealer. please let me know if you want a copy of this transcript. *js
Complaint filed: 2015-09-08
Components: AIR BAGS
tl* the contact owns a 2001 bmw 325i. the contact received a recall notification of nhtsa campaign number: 14v428000 (air bags); however, the recall part was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2014-12-10
Components: SERVICE BRAKES
brakes would not hold vehicle stationary at a stop sign/light (no light on dash). upon investigation a brake line has rusted through and brake fluid covering underside of vehicle. *tr
Complaint filed: 2014-08-15
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1999 buick lesabre. the contact stated that while having maintenance performed for an oil leak, the technician noticed that the ignition switch cable was fractured causing the security system and electrical system to malfunction. the technician stated that the ignition switch needed to be replaced. the vehicle was repaired. however, the contact mentioned that after the repairs the vehicle failed to start until after several attempts and in several occasions it stalled while driving. the vehicle was taken back to dealer. the technician stated that the electronic part in the ignition was not communicating with the key. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 140,000.
Complaint filed: 2015-06-02
Components: SERVICE BRAKES
brake lines rotted out do to road salt.
Complaint filed: 2019-11-07
Components: UNKNOWN OR OTHER
we have owned this truck since february 2019. this situation has occurred on the city streets as well as on the highway. the speed would vary between 35mph and 65mph. while we were driving with 4 small children in our truck, the truck wouldn't switch gears. our foot would be on the gas, but the truck wouldn't accelerate. sometimes the truck will be in park and we'll go to shift into (d) and it won't shift. it has happened many times. (i have selected the most recent date of occurrence below, but this has happened many times on different days. i do not have photos, as this is a motion thing. i do not have documentation at the moment, but will be taking it to a mechanic this week.) i have estimated the milles on the truck, but i believe it is less than 180k.
Complaint filed: 2018-08-26
Components: STRUCTURE
my 4runner has parts of the structure with above average rust. that frame element intended to hold the skid plate on is completely rusting through. for fear of safety performance issues in the event of a collision i refuse to drive my family in this vehicle. in one instance a steel piece designed to stabilize the muffler popped off it's weld while i was driving, causing a potentially dangerous situation to the cars around me. i was driving down a hill to my near my home at the time.
Complaint filed: 2015-09-08
Components: SERVICE BRAKES
service brake assist message on screen and abs/ trac control lights. brakes were checked with no issues found. also anti-locks will active on dry road for a second or two.
Complaint filed: 2015-06-15
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign number: 14v770000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2016-10-10
Components: STRUCTURE
frame rusted in half,
Complaint filed: 2015-07-02
Components: STRUCTURE
tl* the contact owns a 2003 ford focus. while driving at 20 mph, the passenger side door became ajar. the contact was able to safely pull the vehicle off the roadway to close the door. the vehicle was not taken to the dealer. the vehicle was not included in nhtsa campaign number: 05v030000 (latches/locks/linkages). the manufacturer was notified of the failure. the vehicle was not repaired. the failure mileage was 100,000.
Complaint filed: 2016-06-16
Components: SERVICE BRAKES
total brake failure, due to brake line corrosion. fortunately happened first thing in the morning while only about 1000 feet from home and while driving at low speed was able to safely stop.
Complaint filed: 2014-11-19
Components: SUSPENSION
i had to avoid a bicyclist and ran up over the curb at a speed of about 35, i noticed right away upon driving away that there was a great rattle in the right side rear suspension. i had it looked at by my insurance company, they told me the upper strut mount broke off. because of the rust noone will fix it. the car otherwise is in perfect shape, no other rust present on the car. this obviously is a defect in the ford product, ford will not return my calls! *tr
Complaint filed: 2014-11-04
Components: STRUCTURE
there was a recall for faulty hinges years back, ford replaced. i noticed faulty hinge when waxing vehicle, hinge is askew. called ford customer service, verified it would need replacing or glass window could fall off, informed i would have to pay for repair. since the faulty hinge is their product, i think they are responsible, and it is a safety hazard. i have had this car serviced every 3 months since i bought it. it is well maintained, i have spent a fortune replacing faulty ford parts. the glass hinge is a ford hazard that i believe ford is responsible for. *tr
Complaint filed: 2016-02-11
Components: ENGINE AND ENGINE COOLING
tl* the contact owns a 2003 pontiac grand prix. while making a turn at 35 mph, the vehicle stalled without warning. the failure recurred intermittently. the vehicle was taken to an independent mechanic where it was diagnosed, but the cause of the failure was not determined. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 55,000. updated 04/08/16*lj updated 04/12/16.*jb
Complaint filed: 2016-01-06
Components: SERVICE BRAKES
brake pedal soft and brake warning lamp came on ,made partial check ( it was dark already ) of brake system and one of the left front brake lines is rusted thru and leaking checked for recall but no luck. vehicalin motion on a city street going straight.
Complaint filed: 2016-04-14
Components: STRUCTURE
i have owned this 2003 ford explorer since it was brand new in 2003. it currently has 70,009 miles and has been kept in a garage and not driven often over 13 years. within two years of purchasing this vehicle i noticed a crack in the middle of the lift gate under the glass. i talked to two ford dealerships that advised it was not a defect but my fault for gliding the glass to harshly. i had not used the glass often and had never slammed it.m since that time i've seen hundreds of ford explorers from the early to mid 2000s with the same crack in the same location. today i was behind four different explorers from the same time period and all had the same crack. i checked online and realized there are thousands of complaints about this defect with some drivers stating the back glass bursts while they were driving. it is unbelievable that with so many of these vehicles having the exact same issue that ford has not owned up to the defect and repaired it. all one needs to do is search through online images to see it us a huge problem and a definite manufacturer defect and with the back glass blowing out it is a major safety concern.
Complaint filed: 2014-03-08
Components: STRUCTURE
noticed cracks on dashboard. car always garaged-parked. original owner. recently found online posts by many other acura tl owners of same problem. *tr
Complaint filed: 2017-07-29
Components: AIR BAGS
a light comes on saying passenger air bag off. is this not a safety problem. i am a senior citizen.
Complaint filed: 2015-07-25
Components: STRUCTURE
when opening the door at the driver side (left), a big popping sound can be heard. tsb: nv003-07 door check popping noise this is a known problem for all the car made during the time.
Complaint filed: 2022-05-06
Components: AIR BAGS
the contact owns a 2005 cadillac cts. the contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. the vehicle was taken to the dealer where it was diagnosed that an unknown module under the passenger's side front seat needed to be replaced. the vehicle was then taken to an independent mechanic who related the failure to nhtsa campaign number: 10v644000 (air bags) however, the vin was not included in the recall. the vehicle was not repaired. the manufacturer was made aware of the failure and informed the contact that there was no recall associated with the vin. the failure mileage was 138,404.
Complaint filed: 2015-04-09
Components: SERVICE BRAKES
tried to stop when i went to use the brakes i wasn't able to press them all of the way down. the brakes locked and there was an extreme vibration. *tr
Complaint filed: 2018-05-14
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 chevrolet tahoe. the contact stated that the electrical system in the vehicle stopped working without warning, which caused the battery to die. the contact replaced the battery multiple times. the vehicle was taken to an unknown dealer, but was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was 183,000.
Complaint filed: 2015-07-01
Components: EQUIPMENT ADAPTIVE/MOBILITY,SERVICE BRAKES
my brake lines failed, nearly resulting in killing a child that rode his bike onto the road from a driveway and forcing a vehicle headon into my lane of travel. luckly everyone was able to squeeze into appropriate places and was paying attention as i was unable to slowdown. dust covers on the rear have been rusted and gone for the last two years, and i have replaced the regulators in both passenger/driverside doors three time each due to the cables rusting and snapping. when i took my vehicle into chevrolet dealer ship for maintenance, it had less than 36k at the time, they removed one plastic panel (falling down from behind the door interior trim panels) from each door that was hanging down and scratching my rocker panel, and said "we dont know what these are for, so we just removed them", hmmm, maybe it was to help with moiture related issues within the door panel. not sure just guessing, but cant bellive that they couldn't figure it out. over all not impressed with chevrolet even though it is pretty much all i have owned, if they keep producing this crap they should lower the price.
Complaint filed: 2015-10-05
Components: SERVICE BRAKES
the brake lines in front are rusted out and leaking creating a serious problem, as the brakes are not working. i see this is a re-occurring problem with gmc vehicles. the cost to repair is astronomical. why isn't gmc recalling these vehicles?
Complaint filed: 2014-07-28
Components: VEHICLE SPEED CONTROL
i have had many incidents of my car not shifting from 2nd to 3rd for the last couple years, but on july 25th, 2014 i was approaching a red light with two cars in front of me in a 45 mph zone. i was at 40mph when i put my brakes on but the car would not downshift and the engine was racing. finally just before i got to the cars, my car downshifted with a tremendous lurch. i then drove to a nearby parking lot. the car lurched the entire way which was about 2 blocks. *js
Complaint filed: 2014-06-24
Components: STRUCTURE
tl* the contact owns a 1999 toyota four runner. the contact stated that the vehicle was examined by an independent mechanic who discovered that the sub frame of the vehicle had rusted in two separate locations near the passenger side rear wheel area. the vehicle was not repaired. the manufacturer was notified of the defect but no solution was offered. the failure mileage was 128,000. . updated 08/05/14 *bf updated 08/19/2014 *js
Complaint filed: 2014-04-23
Components: SUSPENSION
the driver side front coil spring broke, puncturing the tire. not a cheap fix. *tr
Complaint filed: 2014-08-20
Components: SERVICE BRAKES
while driving through downtown bethesda, brake pedal lost pressure all the way to the floor, resulting in extended stopping distance through an intersection. pulled over and noted fluid leakage under front right side of car. drove car to dealer at 5mph; identified extensive rust through brake lines. car was not drivable. i was charged $430 for parts and $2351 for labor to 'completely rebuild brake lines manually' because gm stopped making the kit. total $2808 and nine days out of service. *tr
Complaint filed: 2014-03-13
Components: ELECTRICAL SYSTEM
the first time it happened, i started the vehicle and left the parking lot, stopped at a stop sign, proceeded into the roadway and engine died. everything went off - all power all electrical. i had just purchased the vehicle second hand and the owner told me later that she had battery problems, but she put in a new battery. the dealer could not fix it. my husband figured it was the ignition switch. i kept the car for twelve years and had to change it twice, plus the initial repair was warrantied. when it first occurred in 2000 i looked for a recall, but there was none. i remember the previous owner had a very large keychain, and we did figure out on our own to carry a single key, but after about 5-6 years you still need to change the ignition, you can tell cause the electronics start going wacky in the vehicle. then it won't start, like you think its the battery. it is sad that people died from this and that gmc cannot admit that this has been going on, i know since 1998. i now know why i got such a good deal on the vehicle, that person could have killed me, by not telling me the truth! *tr
Complaint filed: 2018-03-31
Components: AIR BAGS
ford has exceeded a reasonable amount of time to have the air bags fixed. the letter i received in january states in bold letters that parts are available now and to call my dealership to schedule a repair. it is not april and the dealership still does not have the parts. ford needs to be held accountable and parts need to be delivered.
Complaint filed: 2015-09-24
Components: AIR BAGS
tl* the contact owns a 2004 bmw 325ci. the contact received notification of nhtsa campaign number: 15v318000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2014-11-25
Components: AIR BAGS
when i called to inquire of honda about the partial recall for the passenger side airbag i was told not to worry about it since it hadn't exploded yet. really? i guess honda isn't interested in repeat business; i have owned nothing but their products. looks like i need to find a new(or smarter) manufacturer. *tr
Complaint filed: 2014-01-18
Components: SERVICE BRAKES
wheels locked up during panic braking. abs can not be repaired. ebcm is broken, part is discontinued and can not be repaired. *tr
Complaint filed: 2014-03-11
Components: STRUCTURE
as i was exiting a store and walking toward my vehicle, i noticed what looked like a black streak on the back of my liftgate. when i was closer, i saw that it was a crack in the back of the lift gate on the right side of the emblem of the vehicle from the bottom of the back window to the bottom of the lift gate. this crack was not there when i parked the vehicle to enter the grocery store because i had to walk around the back of the vehicle to make my way into the store and always look at the back end to make sure that i had pulled in far enough for others to pass. at first, i thought that someone had backed into my vehicle but there were no other marks, dents, scuffs, etc. i was curious to find out what would have caused this and found that this same crack has occurred to many other owners of lincoln aviators and well as ford explorers and mercury mountaineers. further research has indicated that this fracture was, in fact, a design flaw that was not addressed at the time of manufacture. so disappointed. *tr
Complaint filed: 2015-12-11
Components: FUEL SYSTEM, GASOLINE
tl* the contact owns a 2001 volvo s60. while operating the vehicle, an odor of fuel was present and the contact discovered fuel present on the fuel tank. the vehicle was taken to the dealer where it was diagnosed that the fuel pump was faulty and needed to be replaced. the manufacturer was notified of the failure and the contact was informed that the vin was not included in nhtsa campaign number: 09v483000 (fuel system). the contact indicated that the vehicle experienced the same failure listed in the recall. the failure mileage was 145,000. updated 02/10/16*lj; updated 05/10/18*jb *tr
Complaint filed: 2022-03-20
Components: UNKNOWN OR OTHER
the driver side frame has rusted through in more than on location. passenger side frame has rust but still solid. dealership and private mechanic said this is a common problem with 2005 colorado. dealership will not buy vehicle for liability reasons. frame could crack while driving and cause unsafe driving conditions. the body and engine is in good shape. 105000 miles on vehicle.
Complaint filed: 2014-07-27
Components: SERVICE BRAKES
i left my parking and the brake light came on in the dash. i noticed a very spongy feel so pulled over and found that half of my fluid was missing. i inspected under the vehicle and noticed that all the brake lines were extremely corroded, even in the engine compartment. based on this inspection, despite not being able to find a "smoking gun" leak, it is very apparent that the corroded brake lines are the cause of the leak. fortunately, i was able to pull over with brake fluid still left in the system. it is ridiculous that such a critical safety item (brakes) should have a corrosion problem to the degree that this does. *js
Complaint filed: 2016-03-18
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
the gm instrument cluster stepper motors and lights have failed. this results in a safety hazard because it is important to know the speed of the vehicle and the fuel level as well as other important engine information.
Complaint filed: 2020-10-02
Components: AIR BAGS
tl* takata recall. the contact owns a 2001 honda odyssey. the contact received notification of nhtsa campaign number: 20v027000 (air bags) however, the part to do the recall repair was unavailable. a dealer was not contacted. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2021-06-29
Components: ELECTRICAL SYSTEM
the contact owns a 2000 ford f-150. the contact stated while driving 10 mph, the vehicle shut off without warning. the vehicle failed to restart and was towed to the residence. an independent mechanic was unable to diagnose the vehicle as the obd reader was not working. the dealer was not made aware of the failure. the manufacturer was made aware of the failure and a case was opened. the contact stated that the manufacturer referred him to the nhtsa to file a complaint. the vehicle was not repaired. the approximate failure mileage was 107,000.
Complaint filed: 2015-02-24
Components: AIR BAGS
tl*the contact owns a 2003 toyota matrix. the contact received a notification of nhtsa campaign number: 14v312000 (air bags) however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.
Complaint filed: 2014-09-25
Components: SERVICE BRAKES
tl* the contact owns a 2003 buick century. while driving approximately 35 mph, the vehicle failed to stop when the brake pedal was engaged. the vehicle was taken to an independent mechanic. the technician diagnosed that the front passenger side brake line rotted and needed to be replaced. the vehicle was repaired, but the failure recurred on all four brake lines. the manufacturer was not notified of the failure. the approximate failure mileage was 38,000.
Complaint filed: 2016-03-25
Components: ELECTRICAL SYSTEM
electrical system failure in 2004 pontiac grand am: the electrical systems in my 2004 pontiac grand am seem to have gone haywire. a few of the dashboard indicator lights have come on for no reason. these include the security indicator, brake indicator, and service engine indicator lights. the power locking system will lock and unlock randomly as well as with the vehicle's dome light. i fear that if it is a short in the system that it will spread to more vital aspects of the vehicles electrical system. these issues will occur whether the vehicle is stationary or in motion, and there is no pattern or order to how this events will occur.
Complaint filed: 2014-10-01
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 cadillac cts. the contact received a notification for nhtsa campaign 14v394000 (electrical system). however, the parts needed were unavailable. the dealer was uncertain when the parts would become available to service the vehicle under the recall. the manufacturer was notified of the problem and they informed the contact that the parts were available. the contact had not experienced a failure.
Complaint filed: 2014-12-29
Components: SERVICE BRAKES
abs brakes come on at slow speeds on dry pavement. *tr
Complaint filed: 2015-06-12
Components: STRUCTURE
drive down the road and the part from rear end that connects to frame rusted and broke off. violent shaking occurred and forced me off the road. frame looks good everywhere else but the same location on both side.
Complaint filed: 2019-09-27
Components: AIR BAGS
tl* the contact owned a 2001 chrysler lhs. while the contact was driving 40 mph, another vehicle did not yield to the right of way. as a result, the contact slammed on the brake pedal and crashed into the rear side of the other vehicle. the air bags did not deploy. the contact's sustained minor injuries and bruising to the head and both arms. the contact sustained a concussion. medical attention was not received. a police report was filed. the contact drove home and the insurance company towed the vehicle to their location where it was deemed destroyed. the dealer and manufacturer were not made aware of the failure. the failure mileage was approximately 159,000.*pm *tp
Complaint filed: 2016-08-21
Components: ELECTRICAL SYSTEM
had electrical fire in steering column after just starting vehicle while still in park.
Complaint filed: 2014-11-26
Components: ELECTRICAL SYSTEM
the bose dvd stereo has no sound everything works just no sound this appear to be a common problem. *tr
Complaint filed: 2018-07-09
Components: AIR BAGS
this is a follow up of a complaint file last year- nhtsa id number: 11045405. i took my vehicle to a honda dealer as required by american honda. they confirmed that the opds module was faulty. i continued to contact american honda by mail. they advised that me that i would have to pay $775.00 deductible for the replacement of the defective opds module verbally as they would not correspond to me in any written form.
Complaint filed: 2015-09-29
Components: AIR BAGS
tl* the contact owns a 2004 toyota sequoia. the contact received notification of nhtsa campaign number: 15v285000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.
Complaint filed: 2014-05-23
Components: ELECTRICAL SYSTEM
the ignition switch in this vehicle is defective. the key may be removed from the ignition at any time, even if the car is running. the ignition switch may lock at any time so that the car may not be started. the ignition switch damages the car key causing the cylinder to be filled with metal shavings. this is an ongoing, well known problem. gm's answer is to clean and lubricate the ignition cylinder. this does not remedy the problem. *tr
Complaint filed: 2014-01-16
Components: SERVICE BRAKES
i applied brakes coming up to a red light. vehicle did not stop and pedal pushed to the floor. applied e-brake to stop and resumed to repair shop on other side of lights. found brake line had pin holes. *tr
Complaint filed: 2016-12-12
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 chevrolet malibu classic. while driving at any rate of speed, the vehicle randomly stalled several times without warning. in addition, the anti-theft warning indicator flashed numerous times. the contact had to restart the vehicle each time the failure occurred and, at times, the key was extremely difficult to turn over to restart the vehicle. the vehicle was not yet inspected and diagnosed by a mechanic nor a dealer. the vin was included in nhtsa campaign number: 14v400000 (electrical system). the manufacturer was notified of the failure. the approximate failure mileage was 179,000.
Complaint filed: 2018-04-09
Components: STRUCTURE
1999 toyota tundra. consumer writes in regards to rusted and corroded subframe. *ld the consumer stated the vehicle rusted after having the recall performed. the manufacturer advised the vehicle was out of warranty and would not be repaired twice under the recall. the consumer requested to have the frame repaired. *js
Complaint filed: 2014-06-29
Components: SERVICE BRAKES
the abs and brake warning lamps are intermittently coming on. i had the system checked by two different certified auto repair shops and both responded that there were several codes creating the problem. they also mentioned the only solution is to replace the abs control module. after doing research on my own, i concluded that this is a common problem with the majority of 2003 ford windstar owners. i believe the abs modules are not manufacture correctly creating this problem. i also believe this is something that ford needs to address on the 2003 windstar. *tr
Complaint filed: 2016-06-09
Components: AIR BAGS
on february 14, 2015, i brought my honda odyssey in to a dealer for an airbag recall. two days after i got it fixed my srs light came on when in drive and stayed on. i called and made a diagnostic appointment concerning the light. they informed me that the ods unit had failed and that it was listed as a recall as well. i was informed that i would be all set. however when i went to have it fixed i was told it would cost me $146.48. i then brought the part and had it installed by a honda dealership worker. after the repair the light did not off. on april 30, 2016 i brought my car back for the final recall notice and to find out why the light had not gone off. this time they said it was the sensor. they said it was not included in the recall and i would have to pay for it out of pocket. my problem is that my srs light was not on before they messed with the airbags in connection with the recall. if they misdiagnosed my car and on top of that already made me pay $146.48 for a new opds unit (which at first they said was included in the recall) why should i be responsible for the problem? they caused the problem when the fixed the 'recall'. i am very unhappy and i don't feel safe. with this light being on i feel as though my airbag can deploy at any time, putting my life in jeopardy. i am also a teacher and use my van to transport children from time to time. my safety and the safety of the children are my number one priority. so now i am asking that my repairs be made at no cost to me, because this all started with a recall.
Complaint filed: 2016-07-19
Components: EXTERIOR LIGHTING
tl* the contact owns a 2002 oldsmobile alero. the contact stated that the turn signal failed to operate and the hazard lights operated independently. the failure recurred multiple times. the vehicle was not diagnosed or repaired. the contact stated that the vin was not included in nhtsa campaign number: 03v327000 (exterior lighting). the approximate failure mileage was 82,762.
Complaint filed: 2017-02-28
Components: STEERING,SUSPENSION,STRUCTURE
tl* the contact owns a 2000 nissan pathfinder. the contact received notification of nhtsa campaign number: 11v244000 (steering, suspension). the dealer diagnosed that the frame had separated into the steering column, which potentially fractured. there was extensive rust and corrosion. the dealer kept the vehicle for further diagnostic testing. the contact was eventually provided with a loaner vehicle. the dealer refused to remedy the recall repair. the manufacturer was notified and indicated that a dealer should be able to provide the remedy for the repair. the failure mileage was not available. parts distribution disconnect.
Complaint filed: 2021-09-14
Components: STRUCTURE
the contact owns a 2003 mazda tribute. the contact had taken his vehicle to an independent mechanic and was informed that there was severe corrosion on the lower control arm. upon investigation, the contact discovered nhtsa campaign number: 14v174000 (structure) which he linked to the failure. after performing a vin search, the contact also discovered that his vehicle was not included in the recall. the dealer was notified of the failure and confirmed that the vin was not under recall. the manufacture had yet to be notified of the failure. the vehicle had yet to be repaired. the failure mileage was approximately 138,000.
Complaint filed: 2017-08-30
Components: AIR BAGS
tl* the contact owns a 2004 bmw z4. the contact stated that the air bag warning indicator illuminated. the contact took the vehicle to the ultimate autowerks dealer (located at 2538 savannah hwy, charleston, south carolina 29414; 843-406-8955) where it was diagnosed that the air bag seat mat sensor/ passenger seat detection mat failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and informed the contact that the vin was not included in nhtsa campaign number: 13v564000 (air bags). the approximate failure mileage was 52,000.
Complaint filed: 2020-03-31
Components: SUSPENSION
i am an original owner of a 2001 honda accord. i noticed a little noise from the passenger side front suspension. i took tire off and see that the subframe is rusted out. i love the car but now i am nervous about driving the car. i see that this is a common problem. hopefully honda will have a recall. i
Complaint filed: 2022-03-22
Components: STRUCTURE
the contact owns a 1999 jeep wrangler. the contact stated that while driving at an undisclosed speed, the rear subframe fractured near the axle. the vehicle was taken to an independent mechanic who diagnosed that the subframe was corroded and needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 145,000.
Complaint filed: 2017-07-13
Components: AIR BAGS
takata recall - my son drives this vehicle and we just bought it. it is very scary to think that the air bag installed to save his life could take it. we don't have an extra car for him to drive. we would not have bought it if we knew and the dealer probably knew. my husband drives a toyota tacoma that has the same problem. i figured i'll just deal with it right away and was told that the new airbags will not be available until the end of 2017. my son is a new driver, this will make it the longest worrisome 5-6 months.
Complaint filed: 2017-10-26
Components: STRUCTURE
recall for undercarriage, according to service personal my truck did not meet criteria to be replaced so all that was done was sand off rust and repaint. so now went for inspection and it will not pass it is unsafe to drive. so this was pure negligence on your part to not fix it properly so at this time i have the backing of my mechanic to pursue this issue to see that my truck get a new undercarriage which it should had from the start.
Complaint filed: 2015-11-05
Components: AIR BAGS
tl* the contact owns a 2003 jeep liberty. the contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part for the recall was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 02/05/16*lj updated 02/10/16.*jb
Complaint filed: 2019-08-23
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
after the sliding door on the driver side stopped working, we was still able to switch off the switch and open/close it manually a few times. the following morning trying to do the same thing it only opened halfway and then wouldnt latch closed as i tried the second time to get it to latch closed the whole door just fell off track. luckily it happened sitting in my moms driveway. i would hate to have seen what would had happened had i been driving when it came off since my 4 year olds seat is right there.
Complaint filed: 2014-12-11
Components: SERVICE BRAKES
was traveling in city down a slight hill when the brake pedal went all the way to the floor and the service brake system warnings went on and sounded. immediately shifted vehicle into a low gear and pumped brakes. was able to bring vehicle to a stop off the road. upon examination it was obvious there had been a catastrophic brake line failure as brake fluid was all on the ground and covering the spare tire. repair shop confirmed this was due to rusting of the brake lines. *tr
Complaint filed: 2014-07-22
Components: ELECTRICAL SYSTEM
the wires in the wiring harness that goes through driver door get frayed with time from normal door opening and closing. this disables all power windows, doors, mirrors, etc in the car. even affects instrument cluster. re-opening and closing door may result in continued operation of power windows, mirrors, etc, but it is unpredictable. *tr
Complaint filed: 2014-07-14
Components: STRUCTURE
tl* the contact owns a 2004 toyota 4runner. the contact noticed a large amount of rust on the frame near the radiator. the dealer stated that the boots on the front axles needed to be replaced. the vehicle was not repaired and the manufacturer was notified. the approximate failure mileage was 110,000.
Complaint filed: 2015-09-17
Components: AIR BAGS
there was no incident. i am complaining that we keep getting recall notice for passenger airbag inflator housing. the dealer says that they are keep being told that it is on back order. the dealer states that they have several customers waiting for this recall part. they encouraged me to contact you for assistance. the dealer ordered our part in january 2015.
Complaint filed: 2020-09-21
Components: AIR BAGS
checking for recalled airbag
Complaint filed: 2016-03-21
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet impala. the contact stated that the vehicle hesitated to start on several occasions without warning. the vehicle was taken to the dealer and an independent mechanic, but the failure was unable to be determined. the vehicle was not repaired. the vehicle was previously repaired under nhtsa campaign number: 14v400000 (electrical system); however, the failure recurred. the manufacturer was notified of the failure. the failure mileage was 100,000.
Complaint filed: 2014-09-08
Components: STRUCTURE
tl* the contact owns a 2004 chrysler pacifica. while the vehicle was undergoing a routine inspection, the contact was informed that the subframe was corroded. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 117,500.updated 10/01/14 *bf updated 2/27/2015 *js
Complaint filed: 2014-06-06
Components: VEHICLE SPEED CONTROL
tl* the contact owns a 2003 honda civic. the contact stated that while attempting to decelerate, the engine continued to rev and suddenly accelerated. the contact indicated that the failure occurred multiple times. the vehicle was taken to the dealer who was unable to diagnose the failure. the manufacturer was notified of the failure. the failure mileage was 36,000.
Complaint filed: 2017-05-15
Components: STRUCTURE
tl* the contact owns a 1999 ford windstar. while driving at various speeds, the contact heard an abnormal noise coming from the vehicle. the contact noticed that the subframe was detached from vehicle. the vehicle was taken to an independent mechanic who diagnosed that the front frame needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 60,000.
Complaint filed: 2020-11-16
Components: AIR BAGS
my vehicle is being recalled for takada air bags.
Complaint filed: 2014-11-25
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 chevrolet impala. the contact stated that the vehicle failed to start and the security warning light along with the battery warning illuminated. the contact had to try several times in order to start the vehicle. the independent mechanic made several unknown repairs but the failure persisted. the manufacturer was not notified of the failure. the approximate failure mileage was 150,000.
Complaint filed: 2014-06-17
Components: STRUCTURE
the front doors on siennas have a well known problem of welds failing in the door opening mechanism. toyota recognized this and extended the warranty on the door hardware for 5 years 100k miles. i had both my front doors fixed under this extended warranty. it was known at the time (not to me) that this was another temporary fix as this is a design flaw that toyota knew about but did not try to address with a permanent solution or an overall product recall. and, they apparently have gotten away with that due to the number of owners that have not gotten their doors fixed. the problem is that while there is just a "popping" sound due to the failure of the welds right now, it may lead to a situation where the doors will either not open or open without any control as they'd be held by the hinges only. either situation presents the owners with inherent dangers- one from not being able to exit the vehicle in an emergency and the other where a door could open suddenly and injure anyone near the vehicle when being opened. i did register my complaint with the dealer and toyota who both told me that any inspection or repair was solely the responsibility of me (the original) owner of the vehicle. my toyota case number is [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2017-01-17
Components: AIR BAGS
tl* the contact owns a 2004 ford ranger. the contact received a recall notice for nhtsa campaign number: 16v036000 (air bags). the contact stated that the parts needed for the recall remedy were still not available. the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. vin tool confirms parts not available. updated 08/09/2017*js
Complaint filed: 2016-10-17
Components: AIR BAGS
tl* the contact owns a 2000 saab saab 9-3. the contact stated that the back passenger side air bag deployed without any rear impact or warning. the vehicle was not diagnosed or repaired. the failure mileage was 92,000.
Complaint filed: 2015-04-24
Components: STRUCTURE
purchased this toyota 4 runner from a dealership only to find out last week the frame is rusted with holes. i believe the dealership knew this and should not have sold the vehicle under such dangerous conditions that it's in. *tr
Complaint filed: 2018-01-23
Components: AIR BAGS
tl* the contact owned a 2002 bmw 540i. while the contact's vehicle was at a stop sign, it was rear ended by another vehicle. the air bags failed to deploy. there were no injuries and a police report was filed. the vehicle was towed and deemed a total loss. the manufacturer was not notified of the failure. the failure mileage was 40,000. *bf *tr