vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2014-04-02
Components: ELECTRICAL SYSTEM
ignition switch shut off while on a busy highway twice! once in 2006 and once later another year plus once in a driveway (car purchased used in the fall of 2005). the saab switch is located in the center console and if it is hit it switches off and shuts down the car, same as recalled switches in other gm cars. very dangerous on the highway, but i was lucky and able to steer to the side without a crash. there should have been a lock mechanism to prevent it from happening. it never occurred to me to report it though it is definitely a safety hazard in a what was at the time a gm owned product. i still own the car and drive it daily on the same highway, however am very much aware of the issue. i wasn't aware of what caused the shut down until it happened the second time a few months after the first time. you should include saab in the recall of gm products. *tr
Complaint filed: 2014-07-21
Components: SERVICE BRAKES
i connected my camper to the truck. proceeded toward the street driving on the driveway. i applied the brake and felt a thump at my foot that's was applying the brake. the brake pedal went slowly to the floor. i was able to stop, looked under the truck and noticed brake fluid flowing from underneath the truck. apon inspection my brake lines were totally rusted. the truck is in the repair facility as i write the complaint. the truck body is in great shape except for the brake lines. better regulations need to be met regarding brake line. please help. *tr
Complaint filed: 2014-08-14
Components: STRUCTURE
the hood flew open. hood was not previously used, or opened, and was latched normally. however it just flew open, obstructing my view. luckily i was able to crawl over to the side of the road, and did not crash. this issue has been previously recalled by dodge in other year pick-ups, but does not look like they have ever properly corrected this safety issue. i called dodge today and asked them if they would repair my truck, but they said it did not have a recall issued, and so they would not fix it and it was up to me. *tr
Complaint filed: 2017-04-05
Components: UNKNOWN OR OTHER
the door handle on the driver's side in the front broke off. i had to pay through the nose to get if fixed. it was like plastic. i am 5"1 and weigh under 130 pounds. i am not strong enough to break it and i also have ra. i never slam a door in anger. i really like my car but wonder if the rest of it will fall apart. i was in the garage. i have the broken piece.
Complaint filed: 2017-09-08
Components: ELECTRICAL SYSTEM
i have an intermittent instrument gage failure, this causes the gage cluster to go out and unable to read vital engine operating specifications. this includes all gauges except for speedometer for now. this typical clears up within 5 mins and sooner if you pull car over and restart vehicle. this can happen at anytime and includes the lighting up of the following lights abs,brake,security,seatbelt,srs and all the other dashboard lights. this happens at different dates and times.
Complaint filed: 2020-06-28
Components: ELECTRICAL SYSTEM
the engine wiring harness was made with biodegradable insulation that has cracked and fallen off the the wires causing short circuits in the glow plug system.
Complaint filed: 2016-08-15
Components: STRUCTURE
my clear coat paint is pealling on the hood and roof really bad.
Complaint filed: 2020-08-25
Components: AIR BAGS
once i turn on the car the airbag light goes on and off constantly
Complaint filed: 2014-09-22
Components: SERVICE BRAKES
braking distance suddenly increased -dashboard abs display 'on'. *tr
Complaint filed: 2015-01-27
Components: EXTERIOR LIGHTING
both low beam headlights went out simultaneously. safety driving lights also did not work. high beam headlights did work. troubleshooting revealed that both sylvania silverstar 9033/hb2 h4 light bulbs burned out simultaneously. the headlight bulbs are dangerous and should be recalled asap. having both headlights burn out at the same time in inexcusable! it nearly caused me to crash at high speed. had to drive home using my high beams and fog lights. *tr
Complaint filed: 2020-09-13
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
the turn signals work sometimes and sometimes they don't work. i researched this on the internet and it seams to be a serious problem with this car make. if there are no recalls on this there should be. this is a major safety hazard. i just bought this car for my teenage son.
Complaint filed: 2019-04-22
Components: STRUCTURE
frame is rusting in half behind the front tires.
Complaint filed: 2016-08-22
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. the contact received a recall notification for nhtsa campaign number: 15v046000 (air bags) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2016-02-22
Components: ENGINE
tl* the contact owns a 2002 chevrolet impala. the contact stated that while driving at 30 mph, a strong odor of burning oil was noticed within the vehicle. the contact received notification of nhtsa campaign number: 15v701000 (engine and engine coolant) however, the part for the recall was not available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the approximate failure mileage was 123,000. parts distribution disconnect.
Complaint filed: 2018-11-21
Components: STRUCTURE
tl* the contact owns a 2003 toyota tundra. while the vehicle was stationary, the contact noticed that the spare tire was absent from the undercarriage of the vehicle. also, the spare tire carrier was severely rusted and corroded. as a result, the spare tire detached from the vehicle while driving various speeds. waldorf toyota (2600 crain highway, waldorf, maryland 20601, (301) 843-3700) was made aware of the failure and stated that the vehicle exceeded the three year/36,000 mile warranty coverage. the manufacturer was made aware of the failure and provided the contact with case number: 1811171313. in addition, the contact stated that the vehicle was coated with a preventative rust protection on december 24, 2011 per an unknown recall that expired. the failure mileage was 453,839.
Complaint filed: 2015-05-05
Components: AIR BAGS
tl* the contact owns a 2003 honda element. the contact received notification of nhtsa campaign number: 14v353000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2016-03-18
Components: SERVICE BRAKES
my brakes started smoking while moving. ifound out their was a recall years ago about this problem. i called monaco and they told me that they no longer honor this recall, monaco stated to me that when they bought the bankrupt company beaver motor coaches that they made a deal that if they bought the company the recall did not come with the company, the recall was on catastrophic caliper problems.
Complaint filed: 2016-04-13
Components: STRUCTURE
frame is completely rotten 108000 miles.
Complaint filed: 2015-07-17
Components: AIR BAGS
i was contacted by my local honda dealership notifying me of a recall on both my drivers and passengers side airbags. the honda dealership said that they had the airbags on order and would contact me when they were in. i have been contacted by honda a couple of times since them, only to hear that they do not have the parts yet. i received a letter today, july 17, 2015 from the automobile division of honda stating once again that my car's airbags are being recalled. i was pointed to this page due to the fact that it has been over 6 months since i was first contacted by my local dealership and they have yet to be able to deliver the service of servicing my airbags!
Complaint filed: 2018-10-05
Components: STRUCTURE
frame has significant rusting issues. failing connectors, heavy rust scaling of frame with one area at 3/4 failure of box frame.
Complaint filed: 2019-05-09
Components: AIR BAGS
the airbag in my car is on permanently. i researched the problem and found that there was a recall for this. it is caused by a wiring problem with the driver side seatbelt buckle under the seat.i was told that my vin is not included in the recall. i replaced the seatbelt buckle and within a month the airbag light was back on.
Complaint filed: 2014-07-28
Components: AIR BAGS
tl* the contact owns a 2002 ford focus. the contact stated that after starting the ignition the air bag light illuminated. the vehicle was not repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 60,000.
Complaint filed: 2014-07-28
Components: POWER TRAIN,STRUCTURE,SERVICE BRAKES
cross frame member which contains the transmission mount was extremely rusted out and cracked. state safety inspection rep indicated it would not pass inspection in the near future. ford no longer manufactures the frame member. i was lucky after a long search to find a dealer which still had the part available. part is: xl3z6a023ca. the vehicle has been operated in warwick ny since new and in northeastern pa since 2007. i believe if the frame member would fail the transmission would drop down. i have photos of the rusted unit. if you care to see them please send an e-mail address and i'll attach them to a e-mail. something must be done to require manufactures to use better material for pickup truck frames and brake lines. i have also reported problems with brake lines on this truck rusting out. one incident, i reported, occurred after backing up a rv in a campsite after just driving over 150 miles on the interstate highway. providence protected me as i could have lost the brakes while traveling on the interstate! *js.
Complaint filed: 2016-08-22
Components: ENGINE
tl* the contact owns a 1997 buick regal. the contact received notification of nhtsa campaign number: 15v701000 (engine and engine cooling) and stated that the part was not available within a reasonable time frame to schedule the recall repair for several months. the dealer did not give a specific date for when the part would become available. the dealer stated that the contact would need to wait for the second notice. the manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2015-03-15
Components: SERVICE BRAKES
the brake failure light lit up and i lost power brakes and even at 10 mph it was extremely difficult to stop the bike. the module controls the servo linkage also. this is a know problem with bmw k bikes with abs and bmw refuses to recall the bikes. i believe it is a serious safety problem and riders cannot get any help from bmw. it is a 2500 dollar repair and it happens to many bikes at around 20,000 miles. no warning. we need help with putting some pressure on bmw. if you want verification call any bmw motorcycle dealer. there are lots of posts on i-bmw forums as well. i look forward to your looking into this matter thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2016-10-02
Components: SERVICE BRAKES
vehicle has only 21,650 m on it, used mostly on weekends and in the snow in winter. it was doing fine until 9/18/16 when suddenly i noticed my brake was not responding as usual. i had to push the pedal to the floor repeatedly to stop, barely missed hitting the car in front of me. i was on one of my city streets getting back home after grocery shopping. drove home slowly and very carefully. had it towed to a nearby gm dealer. he says most of the brake lines and some hoses have rusted, need to be replaced. that would be 15-16 hours labor and will cost me $ 2000.00. it snows here quite a bit and after the season, i always wash my vehicles with emphasis on the underside to remove the salt and chemicals. besides, on this vehicle i had to repaint the hood twice, roof once and replace the rear bumper so far- all due to rust. now my front bumper is showing signs of rust. what's the matter - with all this excessive rusting on this vehicle. i have my other suv parked right beside this at home and use it in the winter time. it is much older than yukon and there is no rust problem at all with it. looks like there is some serious problem with the metal used in this vehicle or lack of quality control. gm did a bad job with this vehicle. they say there was no recall on this model. would like to know if i can get compensated by gm for all this hardship. do not know what else is in store with this vehicle in future. have to get the brake job done right away but very pricey for my budget. please check into this problem and let me know how to proceed. looking forward to hearing from you soon. thanks, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2014-04-02
Components: SERVICE BRAKES
the antilock braking system started malfunctioning at about 89000 miles. it appeared to be a faulty wheel hub. after replacing the passenger side front, it went away for about 3 days. then it was the driver's side front that needed replaced. (both threw out codes for excessive wheel speed variation, as wheel as wheel speed sensor output 0.) two weeks to the day after replacing the passenger side front, it "went bad" again. we changed it again, just to be sure, and at this point, it appears to be in the wiring harness. after inspecting everything within about 2 feet of the wheels, it looks like it's farther up the line. the abs unit will cycle a few times before the abs light kicks on to say there's a problem. until this happens (once the light is on, the abs system stops kicking in) braking is almost unresponsive, and at best, intermittent. from everything we can tell, this is a serious and all too common problem with these cars. again, i believe the problem is either farther up the harness, or where it splices into the rest of the harness. neither of which can be accessed without taking off pretty much the front of the car. i should also ad that this vehicle only has 4 wheel anti-lock brakes, not the additional traction control unit. *tr
Complaint filed: 2015-04-06
Components: STRUCTURE
2003 ford f-150 lariat supercab it was raining, i got in the truck, water was dripping inside through the center area in the ceiling where the compass is. there are wires up there, so water is not good. i climbed up and looked at the roof outside, and discovered rust on every one of the channels on the roof, one completely rusted through and the rest partially rusted through. aside from the negative effect on the appearance, this is a problem because: 1. water dripping into the wiring could cause a short which could lead to a fire 2. rust-through on the roof could cause the metal to break off at highway speeds and injure someone 3. decreased structural integrity of the roof could decrease safety in the event of a rollover 4. rust in the area attaching the windshield could cause the windshield to fail or fly off 5. water leaking into the roof caused mold, which is a breathing hazard the problem was caused by the defective design - the channels collected water with no way for it to drain, so the water pooled and caused rust, both in the ends of the channels and along the rim of the windshields. the older models were smooth on top so the problem didn't exist. newer models have fins sticking up rather than indentations, so ford clearly realized there was a problem and changed the design. ford did not respond when i contacted them about this. *tr
Complaint filed: 2015-04-15
Components: ELECTRICAL SYSTEM,ENGINE
tl* the contact owns a 2003 bmw x5. while driving approximately 65 mph, there was the smell of plastic burning and the vehicle would not accelerate. the contact stated that there was smoke coming from the front of the vehicle. the engine stalled without warning. moments later, the vehicle was engulfed in flames. the fire department extinguished the fire and filed a report. the vehicle was burned down to the frame. the vehicle was destroyed and towed to a body shop. the manufacturer was made aware of the failure. the approximate failure mileage was 100,000.
Complaint filed: 2014-11-05
Components: STRUCTURE
my 2002 paint is starting to come off the hood and top of car. started a little spot here and there and is quickly taking off if larger spots. i have see the exact same complain on same car on this site. i would like hood and top of car repaired for no expense from honda and would like information on this. *tr
Complaint filed: 2020-11-08
Components: STRUCTURE
the driver's side rear control arm mounting bracket that is welded to the frame has rusted and completely fractured off of the frame. the failure occurred while i began to accelerate from a stop light on a city street at normal speeds. i felt and heard a loud pop, then had severe rear end instability while driving, requiring me to "limp home" to maintain control of the vehicle.
Complaint filed: 2016-11-09
Components: AIR BAGS
tl* the contact owns a 2004 audi a4. the contact received notification of nhtsa campaign numbers: 16v382000 (air bags) and 16v079000 (air bags); however, the parts for the recall repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the contact had not experienced a failure. the manufacturer was made aware of the issue. vin tool confirms parts not available.
Complaint filed: 2014-05-14
Components: ELECTRICAL SYSTEM
without warning and for no reason the right side rear door window fell down into the door. there was a young child in the rear seat at the time. there should be a recall on this as it is a severe safety hazard. this car has very few miles for its age and should not be having these problems. driver seat no longer will adjust and it cost too much for me to have repaired at this time.
Complaint filed: 2017-09-12
Components: ELECTRICAL SYSTEM
2000 chrysler grand voy se. consumer writes in regards to dispute over cost of repair and vehicle tow. *ld updated 09/12/2017*js
Complaint filed: 2014-06-11
Components: SUSPENSION,AIR BAGS,STRUCTURE
driving down street cut off by semi ran into flashing sign with nowhere else to go. over half passenger front bumper was crushed radiator smashed, whole front passenger quarter smashed. car was undriveable but air bags did not go off. *tr
Complaint filed: 2014-05-21
Components: ELECTRICAL SYSTEM
traveling on us 90 w. all of a sudden no gauges. for weeks there after i was scared and extremely concerned my car was over heating(maxed out temp range)and speedometer on zero. in short it does every thing reading wise except correctly once the key is used. i (think ) i'm hearing a "pop or distorted/short" in the speakers. .i have not installed or otherwise altered any equipment or made any changes to the original equipment of any kind. after reviewing the internet and asking other owners of like make/models and the "other closely related models i.e impala i've been told more having this problem than not. i'm also finding it seem to be a problem rather earl in production years and appears to be a defect in engineering/assembly of these automobiles. (perhaps a full review of electrical patient/design and assembly methods may resolve why this is happening. i truly want to start a class action to "repair" (no money)with new re-designed installs by dealer. as of today my "carlo" is at 89000 mi. please feel free to contact me if i can help or you know of a correct fix.dealer wants 700 to replace dash.(is this new dash different in any way from oem build i wonder)also my avalanche truck at 60,000+ doing the same thing. does it take a fire or death to recognize this a recurring default in mfg. of chevrolets. gm and its dealers are mum and it must be my fault. perhaps a complete electrical review of gm engineering is in order not withstanding durability standards and who makes the wires/assembly and where.i'm just saying. *tr
Complaint filed: 2020-06-18
Components: SERVICE BRAKES
brakes are mushy - have had the brakes into 2 shops and still feel uncomfortable. will take it a third time and have all brakes replaced costing over $3500. *tr
Complaint filed: 2015-05-12
Components: SERVICE BRAKES
tl* the contact owns a 2004 toyota land cruiser. the contact stated that the brake system failed without warning. the lights on the instrument panel illuminated and the brake pedal extended to the floor. the contact was able to use the emergency brake and shift the vehicle into neutral to stop the vehicle. the vehicle was towed to a dealer and the brake system needed to be replaced. the brake module failed and the dealer had to replace the entire unit that consisted of the vsc trac (traction control), abs pump, abs accumulator, and the brake master. the failure mileage was 156,000.
Complaint filed: 2016-09-01
Components: FUEL/PROPULSION SYSTEM
for a few weeks i would occasionally smell gas fumes. i had the truck visually inspected and the mechanic could find nothing wrong. then one day i filled the tank. when the tank was full, instead of the pump shutting off the pump began pouring gas onto the ground. this time they dropped the tank to find that the metal collar on top of the tank had rusted away causing the fuel pump to pop up half out of the tank. that was the reason the pump had not shut off . gas was flowing out of the top of the tank!!. the mechanic told me that if the fuel pump connection had shorted out with the top of the tank open the way it was ,me and anyone in the truck would have been blown up!!!. this was a very poor design on chrysler's part that has the potential to kill people.
Complaint filed: 2017-08-11
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 mercedes-benz ml430. the contact stated that various warning indicators flashed on the instrument panel several times. the vehicle was taken to a dealer (bobby rahal motorcar company, 10701 perry hwy, wexford, pa 15090, (724) 935-9300) who was unable to replicate and diagnose the failure with the dtc present when the vehicle was inspected by the dealer's mechanic(s). the vehicle was not repaired. the manufacturer was notified of the failure to determine if they could provide a technician and a solution to repair the vehicle. the approximate failure mileage was 172,000. updated 10/26/17*lj the consumer stated problems with van control, abs light on, ball joint light on, transmission, bas malfunction, ets malfunction, and transmission in low range. *tr
Complaint filed: 2014-10-28
Components: ELECTRICAL SYSTEM
2003 chevrolet malibu. consumer writes in regards to recall notice and problems with vehicle turning on and off while driving. *tgw the ignition switch was replaced at a cost of $ 123.01. the consumer is seeking reimbursement. *jb
Complaint filed: 2018-03-27
Components: STRUCTURE
2001 tiffin allegro rv. consumer writes in regards to rv infested with rodents and seeks reimbursement. *smd *js
Complaint filed: 2021-03-14
Components: SERVICE BRAKES
a few months ago, my son was driving my older subaru and said the brakes went down to the floor when he applied them not far from home. he pumped them and slow crept home with the car. i found a rusted out leak at the rear passenger side connection location near the frame on the side of the gas tank. i just saw there were a number of recalls for this exact same problem. i have never received or saw one before. are they still valate? whom do i contact for service if so? my son was just lucky he wasn't on a highway!
Complaint filed: 2015-01-03
Components: AIR BAGS
i ordered a super sized drink that was too large to fit in the cup holder, so i sat the drink in the center console to keep it stabile while i drove home. a car drove thru the stop sign without stopping and i had to make a sudden stop and the drink tipped over in the console. i removed the console thinking i can wipe off whatever i can wipe off , let the area air dry for a day or two then put it back together and it would be alright. however, the light remained on while driving. *tr
Complaint filed: 2015-01-09
Components: SERVICE BRAKES
brakes totally fail, i was unable to stop vehicle safely. no warning, the dashboard check abs light comes on after brake failure. dealer gave me the run-around when i asked them to check the brakes previously. *tr
Complaint filed: 2014-08-24
Components: STRUCTURE
i have had a dashmat covering on my dashboard since spring of 2003. i had not taken it off except to clean a couple of times a year. now i have cracks and pieces that i have had to tape so they don't stick up into my mat. it appears to be a problem common to dodge trucks. fyi - my 1999 q45 infinity "doesn't" have a dashmat or any cracks. *tr
Complaint filed: 2014-11-04
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 pontiac grand am. while attempting to start the vehicle, the anti-theft warning indicator illuminated and the vehicle failed to start. the vehicle was taken to the dealer for diagnostic testing. the technician diagnosed that the ignition switch and wiring needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 56,000.
Complaint filed: 2015-01-07
Components: STRUCTURE
recently, i brought my 2001 toyota tacoma into the dealer in hyannis, ma to address a recall of the spare tire carrier. there was a prior recall/extended warranty on the frame and i asked them to look at that as well. i bought the vehicle in 2013 from the previous owner, who advised me that he had brought the truck into the orleans toyota dealership(in orleans, ma), during the previous recall/extended service period - in may 2011 - when he had received notices, and that he was advised the frame was solid and did not have a problem. according to toyota's records, orleans toyota documented that the frame was checked out and passed their inspection. now, according to [xxx]. at toyota national customer relations dept., the recall/extended service warranty program on the frame then expired later, in sept., 2011. now, here is the catch-22 that i am confronted with ?? i have been advised by . [xxx] and others, that at the time of the inspection, in may 2011, if the orleans toyota service dept. had provided a rust preventative coating to the frame, then this vehicle would have had an extended warranty of 15 years on it. again, the previous owner brought the vehicle in as instructed when he had received notification of potential problems. the previous owner does not know why he was not offered the rust prevention coating back in 2011, and was content that the frame was solid, because he had brought it in to orleans toyota, and they had inspected it. i understand the nhtsa currently has 134 open complaints just on this year 2001 tacomas with this problem. i feel strongly that toyota should reconsider and fix the problem, since for whatever reason, it was toyota 's error in not applying the rust prevention coating back in 2011. for toyota now to not stand behind the vehicle based on their error is a poor, and dangerous action on their part. thank you! information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2019-02-11
Components: STEERING,SUSPENSION
tl* the contact owns a 1996 nissan pathfinder. while the vehicle was being inspected at the dmv, the mechanic informed the contact that the rear strut was rusting. in addition, the contact stated that the steering made an abnormal popping noise while driving. the vehicle was taken to an independent mechanic, but they were unsure how to repair the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was notified and did not assist due to the age of the vehicle. the dealer was not contacted. the failure mileage was 293,000.
Complaint filed: 2015-08-18
Components: AIR BAGS
tl* the contact owns a 2004 toyota corolla. the contact received notification of nhtsa campaign numbers: 154286000 (air bags) and 15v043000 (air bags); however, the part needed to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time to provide the part needed to do the repair. the manufacturer was notified. the contact had not experienced the failure.
Complaint filed: 2022-12-06
Components: STRUCTURE
frame is badly rusted as a result truck is not driveable.
Complaint filed: 2024-05-21
Components: ELECTRICAL SYSTEM
i currently own 3 of the same vehicles myself, my husband and my son. each of the vehicles have been experiencing electrical issues. i have taken all of the vehicles at some point back to the mechanic for repairs for this issue. it was only a temporary fix. here are examples of some of the electrical issues. the blinkers and break lights may go out and not work while we are driving and some days they work just fine. but it has now become a safety hazard because we never know when they will work and are afraid to be hit by another car from the rear. another example is when i am driving down the street all of the sudden the windows will automatically roll down by themselves. these issues have put all of our safety at risk, especially while we are driving in high traffic areas such as atlanta, georgia. the problem was acessed by our auto mechanic on all three (3) vehicles. they are are 1999-2000, 2001 2002 grand cherokee one of the vehicles is a limited edition. there are no warning signs or symptoms and the check engine light is not on any of the vehicles.
Complaint filed: 2014-09-05
Components: ELECTRICAL SYSTEM
sometimes my blinker will stop working. you can hear it going but you will not see it appear on the dash and the it will start working again after a while. also there is times where i've just used the blinker and then it will continue to sound like it's still blinking but it's not on just the sound of the blinker is still going. i also have a problem with the key turning at all until i turn the wheel a bit. *tr
Complaint filed: 2014-06-18
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
i was at a red light and the car tried turning off and also i was on the highway and the car started slowing down. the dashboard lights have gone out on the radio and on the steeling wheel as well. i am very scared that this issue with the speed will cause me a fatal accident and i have two kids. *tr
Complaint filed: 2022-06-13
Components: AIR BAGS,UNKNOWN OR OTHER
i was coming home one night, in my 2004 ford focus, when another driver comes speeding up behind me. he then proceeds to pass me during a corner, cutting me off. i hit the brakes and lost control. ended up rolling my vehicle with my 8 month old daughter and i. back window exploded, and not a single air bags had deployed when i got into my accident.
Complaint filed: 2016-03-03
Components: AIR BAGS
tl* the contact owns a 2003 dodge viper. the contact received notification of nhtsa campaign numbers: 15v046000 (air bags) and 13v040000 (air bags) however, the parts needed to perform the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2019-05-08
Components: STRUCTURE
the frame was coated with an anti rust coating during the manufacturer recall that lasted until 2017 now the the metal is becoming porous and upon slightly tapping the frame one can poke holes in the frame with a pencil. the truck has become unsafe to drive. upon taking it my local toyota dealer willis toyota of twin falls idaho in 2016 and 2017 they performed a poorly executed inspection just to avoid repairing the issue. they told me both times the frame was fine when it clearly was not. this truck has only 110k miles on it but is slowly becoming a pile of rust. how can a vehicle that is just 16 years old be so rusted. toyota is of no help after repeated calls
Complaint filed: 2015-01-02
Components: AIR BAGS
this car has an airbag starting to come of out of it containment. it is the airbag on the passenger side. we have taken this car to the dealer but they claim there is no recall. i think there should be. this is a hazardous situation. it began at about 50k but now is getting worse and the mileage is over 74k. it was taken to the closest dealer when the mileage was about 63k. it gets worse every day. *tr
Complaint filed: 2022-01-10
Components: AIR BAGS
the contact owns a 2004 toyota tacoma. the contact called on behalf of her mother who was driving approximately 45 mph when she lost control of the vehicle which resulted in crashing into a power pole. none of the air bags deployed. the vehicle was towed to an insurance lot and currently was at a storage yard. a police report was taken and the driver sustained injuries to her face, and her dentures shattered but did not seek medical treatment at the time of the crash. the driver attempted to go to the hospital later but there was a 5-hour wait and was not seen. the manufacturer was not informed of the failure. the failure mileage was approximately 159,000.
Complaint filed: 2015-12-07
Components: AIR BAGS
tl* the contact owns a 2003 mazda 6. the contact recieved notification of nhtsa campaign number: 15v382000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2021-07-26
Components: STRUCTURE
frame on passenger side (front,left) is rotted. while i was driving on the highway i almost got in an accident because the frame gave out. now i’m out of car and i don’t want to pay but i’m going to have to thousands of dollars to get the frame fixed. that’s money i don’t have as i am a recent college student trying to pay of his loans.
Complaint filed: 2015-07-28
Components: ELECTRICAL SYSTEM
i was driving when the lights on panel went crazy, doors locking by themselves, ac locked, radio locked, and the security light was displayed. the engine stopped and i din't have any control overthe car, it was a scary experience. i pulled the car over and tried to start it up again, but the security light was flashing. i tried for almost ten minutes, but it seemed like it was no use. i called my husband and came back home, we came back the next day and turned it on and the car seemed okay again. i tried to drive it today, but when i tried to leave the drive way it started all over again. i researched the problem, and it looks like i wasn't the only owner of this car to have these kind of problems. i have read lots of complaints of owners of this same car and having the same problems. i believe this car needs to be recalled, its not a new car but these problems are a safety hazard and i believe this electrical problem needs to be recalled and fixed without expenses to the owner. we can not wait for this problem to kill somebody in an accident. this is a family car and i don't want my family to die or get severely injured while using it.
Complaint filed: 2014-06-08
Components: ELECTRICAL SYSTEM
i have a electrical problem with my ignition switch. sometimes it starts, sometimes it doesn't do anything, sometimes security light comes on. sometimes it shuts off. had it looked at and they said it needs a new ignition switch. is that under a recall. had problem for about a year or so, but they couldn't say for sure it is the switch???????????? *tr
Complaint filed: 2014-11-13
Components: STRUCTURE
tl* the contact owns a 2001 toyota tacoma. the contact stated that when the vehicle was taken for an inspection, the mechanic noticed that the entire frame was rusted. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 72,000.
Complaint filed: 2015-07-07
Components: STEERING
tl* the contact owns a 2002 chrysler pt cruiser. while driving 35 mph, the contact heard a noise and noticed smoke coming from the front passenger side of the vehicle. in addition, the steering wheel became difficult to turn. the vehicle was taken to an independent mechanic who diagnosed that the power steering belt fractured and needed to be replaced. the vehicle was repaired multiple times; however, the failure recurred. the vehicle was taken back to the mechanic who diagnosed that the power steering switch needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the contact was aware of nhtsa campaign number: 04v268000 (steering); however, the vin was not included. the failure mileage was 142,000.
Complaint filed: 2014-09-08
Components: ELECTRICAL SYSTEM
try to start car and when turn the key i get no start no crank,i also have no power to accessories coming off of fuse block under the dash on drivers side. i have checked battery its fine. headlights work,and dome light works along with chime from having key in ignition.i have checked all the fusesin the entire car, and they are fine. i changed the ignition switch,and still no start no power to accessories. i tested starter and its fine. *tr
Complaint filed: 2023-04-17
Components: STRUCTURE
corrosion on cross member
Complaint filed: 2019-01-12
Components: SUSPENSION,STRUCTURE
the frame is completely rusted out making the vehicle unsafe, undriveable and unfixable with only 60,000 miles. we cannot find a frame or anyone to fix it.
Complaint filed: 2016-09-28
Components: STRUCTURE
extensive frame rust is causing large holes to develop in important structural locations. in some areas, two sides of the 4 sided frame remain. vehicle is unsafe to drive or even lift.
Complaint filed: 2014-11-14
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 pontiac grand am. the contact indicated that the vehicle stalled. the failure recurred several times but the vehicle was able to be restarted. the contact received a notification for nhtsa campaign number: 14v400000 (electrical system). the vehicle was taken to the dealer but, after waiting for longer than three hours, the contact was notified that the part was not available. the dealer did not provide a specific date for when the part would become available. the manufacturer was notified of the delay. the contact had not experienced a failure.
Complaint filed: 2020-02-06
Components: SERVICE BRAKES
my daughter was a restrained driver on a highway -in rush hour traffic, moving about 55mph. the car in front of her braked suddenly and when my daughter pushed on the brake it went to the floor and she had no brakes. she clipped that car rear end and swerved right'hitting a second car as she got to the shoulder. she scrapped along the metal rail for a distance and then went off the road in to a gully and hit a pole and an dirt embankment. both air bags deployed. the light pole did not look damaged, i think the pole must have had a large cement base, based on the extent and shape of the front end damage. the car is totaled. the air bags did a great job. she has a bad sprain on her ankle that she was trying to brake with and sore everywhere. a family member works at ford . he asked me to check the brake fluid since both front and rear brakes failed. i checked the brake peddle and it went to the floor without any resistance. i checked the brake reservoir and it was full. my family member told me to submit this report.
Complaint filed: 2016-11-16
Components: AIR BAGS
air bag sign on, i took dealer mechanic said it is manufacturing issue.
Complaint filed: 2019-05-22
Components: ELECTRICAL SYSTEM
i took my car last year for the recalls that had for the air bags and the interlock lever of he ignition switch.after one day of work they said they fix all of them. but after some month i notice that the key it was no working properly on the switch and i see also they didn't replace the old switch,and because i don't have sufficient knowledge of this issue i believe just what they said.but my car is having problem with the key ignition, the switch it's not reading the key most of the times and it's not starting and sometimes it start by itself without the key just pressing the horn.the recall for the interlock lever of the ignition switch is nhtsa 12v-573 manufacturer recall number s73.( dec 2012)
Complaint filed: 2015-03-12
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet impala. the contact stated that the ignition key failed to release from the ignition switch. the vehicle was taken to the dealer. the dealer verified that the vehicle was affected by nhtsa campaign number: 14v400000 (electrical system); however, the recall did not cover the ignition switch and cylinder. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 200,000.
Complaint filed: 2014-10-06
Components: STEERING,SUSPENSION
tl* the contact owns a 2004 nissan frontier. while driving approximately 45 mph, the steering wheel jerked violently and the vehicle began to wander out of its lane. the contact was able to regain control of the vehicle. the vehicle was driven to a safe location and the contact noticed that the front driver side wheel was positioned inwardly. in addition, the inner and outer wheel bearings and related parts were fractured. the vehicle was towed to an authorized dealer. the failure occurred immediately after being serviced according to nhtsa campaign number: 10v554000 (steering); however, the remedy was insufficient. the vehicle was not repaired and the manufacturer was notified. the approximate failure mileage was 45,694. updated 1/7/14*cn after complaint differnt engine and transmission replaced without him knowing. updated 08/30/2017*ct
Complaint filed: 2015-12-18
Components: AIR BAGS
tl* the contact owns a 2004 jeep grand cherokee. the contact received a notification of nhtsa campaign number: 15v673000 (air bags) however, the part for the recall repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced the failure. vin tool confirms parts not available.
Complaint filed: 2016-01-19
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 dodge ram 1500. while driving at various speeds, the air bag warning indicator illuminated. the contact stated that the air bag warning indicator illuminated intermittently. the contact received notification of nhtsa campaign number: 15v312000 (air bags)' however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was 162,000. the vin was not available.
Complaint filed: 2023-02-20
Components: AIR BAGS
i was driving down the road at about 45mph and the passenger side seat airbag deployed scared me causing me to pull steri g wheel just a little hitting a curb and causing my tire to blow out and destroy the fender well and pull the trim on door panel off along with cracking my front bumper my car was in amazing condition only had 75k miles stated parked in garage now it's trashed out all because the air bag went off for no reason my daughter was in back seat right behind passenger seat and white dusty stuff flew all over her please fix this before it kills someone thanks i love my honda but will never get in another one scared for my life please fix
Complaint filed: 2016-03-09
Components: ENGINE
tl* the contact owns a 1999 buick regal. the contact stated that while driving at an unknown speed, the vehicle jerked. in addition, the contact noticed smoke coming from the engine compartment of the vehicle. upon further inspection, the contact noticed that the spark plug wires had caught fire and there was oil leaking from the valve cover gasket. the contact was able to extinguish the fire. the contact sustained minor hand injuries but did not require medical attention. a police report was filed. the vehicle was not diagnosed or repaired. however, the contact independently replaced the spark plug wires. the vin was included in nhtsa campaign number: 15v701000 (engine and engine cooling). the manufacturer was not notified of the failure. the failure mileage was unknown.
Complaint filed: 2024-01-08
Components: STRUCTURE
the contact owns a 2003 ford escape. the contact stated that the front wheel would extend outward while turning the vehicle, braking, or during acceleration, causing the vehicle to slightly veer to the right. the vehicle was taken to the dealer where it was diagnosed that the front passenger’s side control arm had slightly detached. the dealer informed the contact the failure was a result of nhtsa campaign number: 14v165000 (structure) and the vehicle was included; however, the fix needed exceeded the repair stated in the recall remedy. the dealer diagnosed that the front subframe was extremely rusted and needed to be replaced. the vehicle had not been repaired. the manufacturer was made aware of the failure and opened. the contact was also referred to nhtsa hotline to file a complaint. the approximate failure mileage was 122,000.
Complaint filed: 2019-10-09
Components: STRUCTURE
frame rotted from rust where the rear suspension attaches to the frame. too much rust to repair. remaining vehicle is in good shape considering only 107k miles. suspension broke free from the frame during normal road operation. i am told that the problem is epidemic with jeep tj frames. apparently so because there is noting available on the used parts market. lots of tj bodies and parts available but no frames to go along with them.
Complaint filed: 2015-12-01
Components: ELECTRICAL SYSTEM
this vehicle allows you to be locked inside. after driving if the driver and passenger open their doors then the lock button is hit on the key (while the doors are still open), then the doors are closed anyone inside in unable to unlock any doors, even when hitting the unlock button inside the vehicle located on the door. this is a huge safety concern.
Complaint filed: 2016-03-08
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v312000 (air bags); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2016-06-09
Components: STRUCTURE
tl* the contact owns a 2004 acura mdx. during inclement weather, there was a leak on both front floorboards and underneath the front driver's seat. as a result, there was an accumulation of moisture and mold. in addition, while driving at 20 mph and attempting to come to a halt, the contact's foot slipped from the brake pedal onto the accelerator pedal due to the moisture. the failure recurred on numerous occasions. the vehicle was not diagnosed nor repaired. the manufacturer was notified of the failure. the failure mileage was 120,000.
Complaint filed: 2015-10-15
Components: SERVICE BRAKES
tl* the contact owns a 2002 toyota tundra. while driving 50 mph, there was an abnormal noise coming from the driveshaft of the vehicle. the contact stated that the vehicle became very difficult to stop, but the vehicle was eventually able to come to a complete stop. the vehicle was taken to an independent mechanic where it was diagnosed that the fuel tank strap fractured and fractured the brake line. the brake line was repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 164,000.
Complaint filed: 2014-08-15
Components: ELECTRICAL SYSTEM,ENGINE
driving 45mph on highway, car shuts off completely. towed to closest gas station, who put a computer on it to find out it was the crank shaft sensor. after completely cooling it will start again, but in less than 10 min it cuts off. *tr
Complaint filed: 2014-04-28
Components: ELECTRICAL SYSTEM
the car has approximately 34,000 miles. twice i had to install a new ignition switch, most recently sept. 2013. both times the car would not start and had to be towed. last ignition installed 10/28/2013, mileage 32936 *js