vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2020-03-10
Components: AIR BAGS
tl* takata recall. the contact owns a 2001 honda cr-v. the contact received notification of nhtsa campaign number: 20v027000 (air bags) however, the parts to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. jones honda of lancaster located at 1341 manheim pike, lancaster, pa 17601 was made aware of the issue. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2014-11-05
Components: ELECTRICAL SYSTEM
2004 chevrolet impala. consumer writes in regards to ignition switch recall. *tgw the consumer had the ignition lock cylinder replaced in march 2007. the consumer is seeking reimbursement. *jb
Complaint filed: 2015-08-18
Components: AIR BAGS
tl* the contact owns a 2002 jeep liberty. the contact stated that the air bag warning light illuminated. the contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was unknown.
Complaint filed: 2015-03-19
Components: AIR BAGS
tl* the contact owns a 2003 acura mdx. the contact received notification of nhtsa campaign number: 14v351000 (air bags); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.
Complaint filed: 2015-01-05
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet cobalt. the contact stated that while driving 30 mph, the engine stalled and the key released from the ignition switch while in drive mode. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was unknown.
Complaint filed: 2021-10-11
Components: POWER TRAIN
pinion nut became loose. it was caught before it totally fell off, however if it did fall off the rear axle could possible seize up and cause loss of control of the vehicle. this is a 2002 dodge ram with the 9.25" rear axle and they appear to still have issues to this day with that axle model. the recall dodge had in 2009/10 does not even begin to cover the number of dodge ram/dakota vehicles with this issue. the axle in this vehicle was replaced in 2009 for another issue with an axle retainer clip falling off and causing the internal assembly to grind on the boss for the axle. so as the original owner, and with only 137,140 miles on the vehicle in 19 years, it has had multiple problems fixed under warranty, including total axle replacement and now it will have rebuilt again. there should be a real safety concern for all dodge pickups with the 9.25" rear axle and a recall for every one of them, not just 2009/10. this has been happening for 20 years. when will nhtsa step up and hold dodge to task for this issue. regards, [xxx] minden, nv information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Complaint filed: 2017-02-14
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet impala. while driving 50 mph, the vehicle stalled without warning. the contact was able to restart the vehicle. the vehicle was repaired per nhtsa campaign number: 14v400000 (electrical system); however, the free repair failed to remedy the failure. the manufacturer was notified of the failure. the approximate failure mileage was 170,000.
Complaint filed: 2020-01-01
Components: STRUCTURE
the frame of the 2004 4runner is rusting out and there are visible holes in the frame that support the vehicle. this appears to be a very common problem according to the dealership with several of the 4runner and tacoma models being affected.
Complaint filed: 2014-12-25
Components: STRUCTURE
i purchased this vehicle from motorcars of lansing on 12/5. the only disclosure was rust on bumper. everything else appeared ok until i had it checked for rust. when hit with a hammer the frame fell apart. i called the dealer they said "sorry the recall expired in 2011". i contacted toyota directly who told me the same thing. basically i'm stuck with a vehicle i can't drive because it's not safe. what i don't understand is this vehicle had been serviced at several toyota dealers during the recall time no one repaired the frame. this vehicles is not drivable, it's not safe no one will help me get it fixed. how can a toyota dealer send a vehicle to auction knowing there was a recall on the frame that was never repaired? *tr
Complaint filed: 2016-07-23
Components: STEERING,UNKNOWN OR OTHER
steering: i was on the freeway northbound in slow lane, the vehicle was pulling heavy to the right. i remember going into a fishtail then to the right which was grassy and dirt . slamming sideways up against a wall or fence ending up drivers side. my car was towed to performance towing in santa rosa,ca. i was unable to get it back, i was unable to pay for towing charges. performance towing place a lien sale on it. now i'm without a car in debt.
Complaint filed: 2015-07-29
Components: AIR BAGS
bmw of champaign , illinois has refused to repair my airbags. i have attempted to resolve this problem through their attorney, david sholem. his response has been to hang up on me or not respond at all. this is a serious problem, as they have agnoliged ( copy available). i have asked for at least financial assistance to travel to another bmw dealer nearly 100 miles away to relieve the hardship they created. bmw champaign is located less than 2 miles from my residence.i purchased this vehicle from bmw of champaign with an open recall even though the vehicle was advertised as being "fully reconditioned.
Complaint filed: 2016-05-13
Components: STRUCTURE
tl* the contact owns a 2003 ford explorer. the contact stated that the rear lift gate hinge fractured which caused the lift gate to remain unlocked. the vehicle was not diagnosed or repaired. the vehicle was not included in nhtsa campaign number: 04v442000 (structure). the manufacturer was not notified of the failure. the approximate failure mileage was 133,000.
Complaint filed: 2016-07-23
Components: STEERING,AIR BAGS
takata recall - air bag light is on. problems with turning of steering wheel. could not perform complete turns. steering will stop halfway during turns. after review it appears that the airbag is coming through steering column. van currently not drivable.
Complaint filed: 2017-09-01
Components: AIR BAGS,SEAT BELTS,ELECTRONIC STABILITY CONTROL (ESC)
takata recall i've been hit with this car several times in vehicle accidents and no air bags pop out at alll
Complaint filed: 2018-11-17
Components: ELECTRICAL SYSTEM
driving the vehicle along the interstate at 65 mph at night, the ignition switch run position rotated to off and the engine and all headlights, dash, etc, shutdown along with the power steering and power brakes. the incident has just started happening and 340,000 miles on it. only way to get rolling is to put the auto trans lever to neutral and twist the ignition key to crank position and let key settle to run position. the ignition switch itself has a spring detent and it sets in a pocket at run. so this switch has a spring that over time weakens and allows the whole key cylinder ans switch to drop out of run and shut off the electrical. solution was to put in a new switch or just use a single key instead of a full set of keys hanging from the key slot. the full replacement of the switch runs 350$, prts and labor.
Complaint filed: 2017-11-05
Components: SEAT BELTS
i was at a full stop, behind a line of cars, at a red light, on a city street. a jeep liberty suv rear-ended me at approximately 30 mph, pushing me into the car in front of me, and totaling my vehicle. my shoulder belt did not lock in place, causing me to hit, and crack, the windshield, with the left frontal aspect of my skull, resulting in a concussion. the driver of the vehicle that ran into me, was taken by ambulance to the hospital. while my car was at the collision repair center, before it was taken to salvage, i went to gather my belongings that were inside my 4runner. at the recommendation of my local toyota dealer service manager, i repeatedly tested both the driver, and front passenger shoulder belts, by abruptly and rapidly pulling on them. the driver side belt only locked in place once, during approximately 10 trials. the passenger shoulder belt locked in place every time.
Complaint filed: 2019-07-15
Components: STRUCTURE
tl* the contact owns a 2002 toyota tacoma. while the vehicle was parked, the contact noticed that the rear passenger side was lower than the other side. the contact managed to drive the vehicle to jeff wyler toyota of clarksville (808 e lewis and clark pkwy, clarksville, in 47129, (812) 284-2277) where it was diagnosed that the rear frame needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and informed the contact that the vin was not included in a recall. the failure mileage was approximately 305,000.
Complaint filed: 2015-03-08
Components: STRUCTURE
the dashboard is literally crumbling into sharp pointed shards and have been flying into myself and my passengers. the shards are very sharp and i'm afraid if a piece should flyinto my eye while driving it could cause an accident. *tr
Complaint filed: 2017-10-25
Components: SERVICE BRAKES
my 2003 jaguar s type is getting a parking brake fault/engine system fault and dsc not available at the same time with the abs brake symbol. i have new brakes on my car and the rotors are good as well. i was driving and my car lighting system came up with that above and started to move slowly on a city street. i don't know what is causing this problem. i see that there was a recall on the parking brake module back in 2005 but i am the second owner of this car. i am not sure if this was taken care of by the previous owner. i have called several jaguar places about records on this car about these recall/s but i am getting the run around. luckily i haven't had any accidents with this issue. please help.
Complaint filed: 2015-10-24
Components: ELECTRICAL SYSTEM
i was driving my vehicle down the road suddenly the car just quit while i was in my fourth gear. after having it towed to my house and a technician looking at my situation i was told that it was the ignition switch and from honda acura dealer ship.
Complaint filed: 2014-09-17
Components: STRUCTURE
dash is totally falling apart. i was concerned that passenger airbag would not work. i am having dash replaced now for about $1400.00 and i think this should be a recall as i have never seen any other car or truck do this. there is something defective about this plastic. this is not sun damage. *tr
Complaint filed: 2020-02-23
Components: STRUCTURE
the frame is rusting from the inside out. my 4runner was bought brand new and has been babied and used for short commute i have read about numerous other 4runner owners with the same problem. the rusted car frame is unsafe for driving . i'm told the frame is rusting from the inside out. my vehicle has been babied and is in exceptional condition except for the frame. the is no rust on the body or other places. just the frame that makes the vehicle unsafe to drive. the car should have a lot of life left in it as the engine and other components are in excellent shape. i should not have to sell it for parts. i'm told that toyota has replaced some frames and they do this on a case by case basis. apparently the 4runner is on the same frame as a couple of their trcks (tundra, etc.) the truck frames are also rusting and going bad. toyota should replace the bad frames. i live in the southern part of virginia. i do not live in the rust belt. we get very little snow and ice. the frames have a factory defect. any frame, when used in the capacity as we have used our 4runner should never go bad as this one has. the frame is a serious car safety issue. from reading the internet, this is a major problem for toyotas as there are many many other toyota owners who have complained about the same problem as mine (bad rusted frames that make their vehicles undriveable). please have toyota replace the frames. if they are unwilling to do this, then at least give a general trade-in allowance to purchase another toyota vehicle. . i never would have bought my 4$unner if i new this was a problem with them.
Complaint filed: 2015-01-09
Components: ELECTRICAL SYSTEM
air bag: ignition switch moves position or contacts get disconnected when driving: disabling the windows, air conditioner and air bags. *tr
Complaint filed: 2016-11-19
Components: STRUCTURE
after a long trip out west we noticed a noise in the front end, we had the car looked at and they said the sub frame on right side was rusted out. we consider ourselves lucky nothing happened on the trip. from ohio to south dakota.
Complaint filed: 2017-03-16
Components: STRUCTURE
tl* the contact owns a 2001 toyota 4runner. the contact stated that the vehicle was taken to an independent mechanic for maintenance. the mechanic noticed severe rust under the vehicle and pieces of metal falling out by chunks, including the frame. the manufacturer was not notified of the failure. the vehicle was not repaired. the approximate failure mileage was 143,000.
Complaint filed: 2018-11-03
Components: AIR BAGS
recently started financing a vehicle through car hop. they had me sign a form saying that there was a possibility of a recall on the vehicle, but didn't specify what. reading it over now the form states they will not be responsible to correct this recall. recall number is 14v400.
Complaint filed: 2017-07-13
Components: AIR BAGS
"takata recall" it's been over 1 year since i received my recall notice on the passenger airbag for my 2005 audi a6. i've been told audi doesn't have a replacement part available yet. if the recall is correct my car isn't safe for a passenger and i see no help from audi.
Complaint filed: 2015-09-15
Components: STRUCTURE
tl* the contact owns a 2004 toyota tundra. after the vehicle was inspected, the technician stated that the frame of the vehicle was rusted. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 138,000.
Complaint filed: 2016-12-07
Components: STRUCTURE
tl* the contact owns a 1996 toyota tacoma. while the vehicle was undergoing an oil change by the dealer, the technician stated that the frame failed due to corrosion. it was diagnosed that the frame needed to be replaced. the vehicle was not repaired. the contact received an extended warranty in 2011. at that time the vehicle was taken to a dealer where it was determined that the frame was fine. the manufacturer was made aware of the failure. the failure mileage was approximately 122,000.
Complaint filed: 2014-11-18
Components: SERVICE BRAKES
the abs lights are illuminated stating that the ecu master relay is not getting power. this comes and goes. *tr
Complaint filed: 2021-03-16
Components: STRUCTURE
the frame of my car is corroding at an alarming rate and even after treatment it continues to rust to the point where my car is not safe to drive
Complaint filed: 2016-03-09
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 ford f-350. while driving the vehicle, it experienced a complete loss of power. the vehicle was taken to the dealer where it was diagnosed that the wiring harness was defective and needed to be replaced. the vehicle was not repaired. prior to the failure, the vehicle was remedied under nhtsa campaign number: 07e066000 (equipment). the manufacturer was notified of the failure. the failure mileage was approximately 100,000.
Complaint filed: 2015-01-04
Components: SERVICE BRAKES
my wife and i were traveling northbound on texas hwy 281 just north on marble falls texas. i noticed a train coming and started to slow down and made the decision to stop for the train! well at that time my brake dash warning came on and it was all red and my brakes failed. their i was not able to stop going 75 miles per hour (legally) and i could not stop and it was way to late for the train to stop also so i floored it to get over the tracks then i finally came to a safe stop. i searched the internet for a fix and to my surprise mercedes had known of this for many years and stopped all help with the issue when the car reached 10 years old. this car should be fixed by the company that knowingly put it on the road with an experimental new type of braking system then tells owners down the road to kiss their butt. and its now the owners problem. what a deal my car is in great shape but has a defective experimental braking system that mercedes will not even discuss fixing. i should have bought a corvair or maybe a pinto at least you can stop them! wow why have you not jumped all over this manufacture about this deadly problem even you have known for years! but no one has told me??? the title should be marked deadly in bold letters. *tr
Complaint filed: 2014-11-11
Components: SERVICE BRAKES
brake for rr crossing, peddle went to floor. towed to garage. *tr
Complaint filed: 2015-01-19
Components: STRUCTURE
i bought this truck in ohio in october 2014, after purchasing i noticed quite a bit of rust eroding the frame behind 20" low profile tires, i put factory suggested tires on it the leaf spring hangers broke in early dec. 2014 after that was fixed, the erosion was noticeable. now the shock has fallen off and the frame has a crack through it at the leaf spring hanger. the truck is not drivable at this point. i need another frame or will have to junk the truck. *tr
Complaint filed: 2014-04-01
Components: ELECTRICAL SYSTEM
intermittent failure of ignition. have had car towed numerous times caused by failure of ignition to work. car would then start, then fail to start. please consider adding the camaro ss 2001 to the gm ignition switch failure recall. i am afraid to drive the car now, having heard a faulty gm ignition switch has caused engines on certain gm cars to fail while car is moving, resulting in 13 fatalities. the first incident date of my car's failure to start is approximate; the problem goes back several years. approximately six months ago, i had the car towed to my dealership after it refused to start at a nearby stop. the dealership inspected my ignition keys and found them okay, but went no further in trying to diagnose the problem. the car failed to start just two weeks ago after i came out of a doctor's appointment, whereupon i had the car towed to my home. the car then decided to start three days later. then, i saw of the faulty ignition switch recall on the news. i refuse to try to use the car until the situation can be diagnosed by gm or the law. *tr
Complaint filed: 2016-12-09
Components: AIR BAGS
my vehicle was on a city street, i hit a pot hole on the drivers side and the passenger side aorbag deflated.
Complaint filed: 2014-06-19
Components: ELECTRICAL SYSTEM
on vacation in oct. of 2013, in our 2002 winnebago sightseer, on a workhorse chassis, made by gm, we pulled into a gas station in asheboro, north carolina to get some gas. when we went to start the vehicle, no juice to dash or starter-we were dead in the water! had it towed to greensboro, nc. at the gm rv garage, they put a new ignition switch in, and said that was a very common problem with the workhorse rv. we spent $600.00 out of our own pocket ! we also had to stay there for 3 days out of our trip. faulty ignition switch was replaced with napa part ks6805. *tr
Complaint filed: 2021-04-21
Components: AIR BAGS
tl* the contact owns a 2001 volkswagen golf. the contact stated that the air bag warning light was illuminated. the vehicle was taken to an independent mechanic and she was informed that the air bags were inoperable. the contact called volkswagen of fort myers (14060 s tamiami trail, fort myers, fl 33912, (844) 283-1823) and was informed that due to the age of the vehicle the part was not available. the vehicle was not diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 109,223.
Complaint filed: 2014-10-22
Components: ELECTRICAL SYSTEM
2001 chevrolet malibu. consumer writes in regards to gm recall 14350.* ld the consumer stated she maybe entitled to a refund, as she experienced two failures with the ignition switch. the repair shop replaced the ignition tumbler and ignition switch. *jb
Complaint filed: 2021-06-25
Components: ELECTRICAL SYSTEM
the contact owns a 1999 honda cr-v. the contact stated while driving at various speeds, the vehicle stalled without warning. the vehicle was taken to an independent mechanic where it was diagnosed with the ignition switch needing to be replaced. the vehicle was not repaired. the contact was relating the failure to nhtsa campaign number: 02v120000 (electrical system). the manufacturer had not been informed of the failure. the failure mileage was approximately 169,999.
Complaint filed: 2016-04-23
Components: ELECTRICAL SYSTEM
my alarm system go off all time i don't know what to do.
Complaint filed: 2014-02-18
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 gmc yukon. the contact stated that while driving various speeds, she noticed that the speedometer and tachometer displayed an erroneous reading of zero. the vehicle was not diagnosed or repaired. the manufacturer was notified of the problem. the approximate failure mileage was 99,000. updated 04/17/14 ma *tr
Complaint filed: 2014-06-12
Components: SERVICE BRAKES
i bought the truck new in 2005, it has been a piece of junk from the start, i have had multiple problems with this truck, replaced both front rotors hubs, the dealership said this was normal but i think that it is just normal for a junky chevrolet, the main power supply plug on the heater motor melted off and would no longer work, front speakers quite working, front brake lines rusted away and the reservoir was dry and the brake light on the dash never came on for a warning, had to replace all brake lines on the front end of the vehicle, brakes are very weak and most of the time the pedal is very soft and goes to the floor and scares me to death, you don't think that the truck is going to stop, this brake issue is a very big problem !!!, several people that i know have the same model truck have the save exact issues, i will never in my life time buy another chevrolet product as long as i live and i spread this info with anyone who might even think of buying a chevrolet, don't do it, they are junk !!!!!!!!!!!! *tr
Complaint filed: 2015-07-02
Components: STRUCTURE
tl* the contact owns a 1998 toyota 4runner. the contact stated that the trailing arm rear axle of the frame was rusted completely and caused the vehicle to shake. the vehicle was taken to the dealer where it was diagnosed that the frame needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 34,000. ma 10/19/15 updated 11/06/2017*cn
Complaint filed: 2014-11-05
Components: SERVICE BRAKES
i have a 2004 qx56 and like many of you, i ma having the same issue with my brakes. the brake light will come on and when i press the brake their is a grinding sound and it is very difficult to stop. i turned the truck off and restarted it and the light went out and you couldn't tell that anything was wrong. i took it to the dealer and was told it was my rotors and they "think" the brake booster. this is a very serious problem and nissan needs to be held accountable and made to fix this issue.! *tr
Complaint filed: 2021-08-30
Components: SERVICE BRAKES
the contact owns a 2003 ford taurus. the contact stated the vehicle failed to release from the park position. the brake warning light was illuminated. the vehicle was taken to the local dealer where it was diagnosed the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was unknown. the contact stated the failure was similar to nhtsa campaign number 04v106000 (exterior lighting).
Complaint filed: 2015-07-29
Components: FUEL/PROPULSION SYSTEM
tl* the contact owns a 2002 buick rendezvous. the contact stated that the odor of fuel was present while operating the vehicle. upon inspection, the contact discovered fuel leaking from the fuel tank inlet valve. the cause of the failure was not diagnosed. the manufacturer was notified of the failure. the contact was informed that the vehicle was not included in nhtsa campaign number: 07v349000 (fuel system). the contact stated that the vehicle experienced the same failure listed in the recall. the failure mileage was 144,750.
Complaint filed: 2014-06-20
Components: SERVICE BRAKES
when i went to change my brake pads, i noticed that the front had hardly been worn down. i had previously noticed that i needed more room to stop, and my rate of deceleration had lessened. i discovered that my inner lower pistons on my front calipers had rusted and frozen. a quick search online and on a forum i am part of (t4r.org) showed that this has affected numerous others. the design of the calipers caused the inner lower pistons to freeze up. this is an extreme safety hazard. i have not had this issue with the aftermarket calipers that were installed by my local shop. *tr
Complaint filed: 2015-07-14
Components: STRUCTURE
tl* the contact owns a 2001 toyota 4runner. the vehicle experienced severe corrosion underneath the frame adjacent to the muffler and subframe. the mechanic diagnosed that the frame and subframe had severe corrosion. the manufacturer was made aware of the issue. the approximate failure mileage was 130,000. ma 10/22/2015
Complaint filed: 2015-11-04
Components: AIR BAGS
was in accident hit ditch and tree head on and airbags did not deploy, causing injury to face from hitting steering wheel. was on city street and in motion.
Complaint filed: 2015-01-18
Components: SERVICE BRAKES
benz2004 e500.original owner/55k miles.driving back from a long road trip, the "service brake" message came on.thinking it was just the pads, thought we could reach home.later, we realized what a dangerous thing we had done, by driving a car with sbc pump failure.we could have taken off a bridge or thrown into a swamp or put someone else in danger.this problem cannot be fixed at any auto shop, it has to be towed to the dealer, from wherever you are stuck and only dealer can fix it.dealer said mfr, will not assist in repair because it is past 10 years.and we have to pay $2350. there were two recalls in 2004/05 regarding sbc pump,but mercedes benz has conveniently designed a 10 year warranty to their advantage and dealers advantage.when they know all cars equipped with it, is guaranteed to fail in 10 -15 years and in some cases, even before that.it was not court ordered or govt. ordered, but set up by them for them.once there was a recall, there should have been lifetime warranty on these.it is a safety issue.tried negotiating with mbusa to reimburse, but they refused. and they refused to give me in writing about the refusal or anything related.after paying to fix it, they don't even install a new unit, they install a re manufactured unit.they threaten you with core charges for the old part and recycle again for the next customer.when i left the dealer ship, i had this feeling like i was set up and mugged by benz/dealer, since they were expecting it.since they have discontinued sbc pump,they know it has a problem, but they never admit it.when they call back they don't even leave message with any substance. they expect you call back and they will deny it over the phone or do some tap dancing. they will stone wall you, play dump or talk to you like a 5th grader.they are so guilty that they try to cover every track and watch what they say, what they do and what they write. *tr
Complaint filed: 2021-04-02
Components: STRUCTURE
2004 ford ranger edge has rusted rotten rear fame, shackels rusted, shocks rusted, bed rusted under bedliner bumper fell off. beautiful truck with no body rust. the rear section of frame is rotten. frame will certainly break down to make the truck not driveable shortly. it is impossible to find a used frame in the salvage yard, because they are already rusted through. help!!!!
Complaint filed: 2021-03-25
Components: STRUCTURE
during a free, aaa inspection, the auto shop told me that the vehicle is dangeous due to structural damage or body damage. i don't know how long this been a problem
Complaint filed: 2015-09-02
Components: AIR BAGS
tl* the contact owns a 2003 toyota. the contact received notification of nhtsa campaign number: 15v043000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified. the contact had not experienced a failure.
Complaint filed: 2015-09-09
Components: AIR BAGS
tl* the contact owns a 2002 bmw 330ci. the contact received notification of nhtsa campaign number: 15v318000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2020-12-03
Components: STRUCTURE
critical frame rust causing trailing arms to detach under normal use.
Complaint filed: 2021-10-04
Components: STEERING
2004 toyota tacoma - 61k miles. has had its rack pinion replaced 3 times. sounds like this is a common issue from google searches but toyota does nothing about it.
Complaint filed: 2015-10-21
Components: AIR BAGS
my car is subject to chrysler recall r06, (nhtsa recall 15v-046), issued jan 27 2015 because the airbags could inadvertently deploy while driving. however it's now 9 months later and nothing has been fixed because the "parts are not available." chrysler will not even supply a firm date that parts will become available. why not?
Complaint filed: 2017-08-25
Components: SEAT BELTS
sometimes, driver-side seat belt gets stuck while retracting it from the anchor point. i had to try twice or thrice before the seat belt retract smoothly from the anchor point. it also happens whenever i try to adjust the seat belt after it is fastened to the car seat buckle. date mentioned in this form is the latest date when i experienced this problem.
Complaint filed: 2014-10-05
Components: STRUCTURE
both outside door handles on left driver side and back passenger side have fallen apart when opened. each occurrences has happened at different times. about a year apart. my concern is what if there was an accident with children in the back seat and i was unable to open the door. same with the driver side. i have been driving 65 years and never had door handles fall apart. (more cheap quality we pay for). this can't be happening to just me!! *tr
Complaint filed: 2015-06-29
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1996 buick lesabre. while driving at 40 mph, the vehicle stalled without warning. the failure recurred three times. the contact also stated that the vehicle failed to start. the vehicle was not repaired. the manufacturer was notified of the failure. the approximately failure mileage was 116,000.
Complaint filed: 2018-04-02
Components: ELECTRICAL SYSTEM
right rear passenger window doesn't operate and falls open while driving; when i hit bumps in the road until the window is fully open.
Complaint filed: 2017-01-11
Components: STRUCTURE
tl* the contact owns a 2001 toyota tacoma. while receiving an oil change, the technician noticed a hole in the frame. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 17,000.
Complaint filed: 2016-09-28
Components: STRUCTURE
tl* the contact owns a 2004 chevrolet trailblazer. while driving approximately 35 mph, an abnormal noise was heard from the rear of the vehicle. the vehicle was taken to an independent mechanic where it was diagnosed that the frame was rusted and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 190,000. the vin was not provided.
Complaint filed: 2016-04-01
Components: SERVICE BRAKES
took the car to the supermarket as i was driving home i went to stop at a red light my brakes completely failed. there was no warning, thank god i was not going fast and i was not hit by another car. brake fluid had completely drained out of the system. got my car towed to repair shop where we have all our cars serviced. mechanic said all the brake lines were all rotted/rusted. can't get parts anymore, they have to 'fabricate' them. price to repair $1200.00 my car only has 58k is garaged. i do live on long island but have never driven through any floods. cadillac says 'car is too old for any recourse on their part'. what else is new. i lost my brakes in an instant with no warning. i'm grateful i did not cause an accident or get myself killed. have read online that this has been an issue. i guess you can add my car to your statistics. i guess i could ask mechanic for pictures if you would like to see. thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2016-01-11
Components: SERVICE BRAKES
tl* the contact owns a 1992 mercury grand marquis. the contact stated that the abs brake system leaked fluid causing the brake pedal to hit the floorboard, when depressed. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown. the vin was not available.
Complaint filed: 2015-12-17
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 ford focus. while parked, the vehicle was not able to start. in addition, the key was not able to turn. the failure recurred intermittently. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 75,000.
Complaint filed: 2015-08-18
Components: STRUCTURE
tl* the contact owns a 2004 toyota tacoma. the contact stated that the frame prematurely rusted. the vehicle was unable to pass an inspection due to the failure. the dealer and the manufacturer were notified of the failure and provided no remedy. the approximate failure mileage was 147,000.
Complaint filed: 2018-12-21
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1) honda ignition switch: four times between end november and first wk of december: vehicle suddenly stalled while driving in city streets - so dangerous! i have to turn engine off and restart it. need to wiggle ignition key to start engine. 2) -interior lighting does not work when opening doors. -light on clock does not work -panel light ok
Complaint filed: 2015-02-11
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
for approximately 6 months my 2005 chevrolet trailblazer's speedometer was intermittently showing that i was going from 100 to 120 mph. it didn't matter what speed i was actually going or even if i was sitting still. i called the chevrolet hotline because i noticed other owners having the same problem. they were basically not helpful. as many complaints that there are about this defect, i cannot believe the nhtsa has not stepped in. it is now happening all the time as it is approaching 74,000 miles which seems to be the mileage when everyone is stating they are having the most trouble. *tr
Complaint filed: 2014-08-26
Components: ELECTRICAL SYSTEM
a couple of years ago, we had our mechanic (who worked with a locksmith) rebuild the ignition switch because our keys were failing to turn the switch, making it impossible to start the car. this repair cost us about $400. we also had new keys cut. now the problem has resurfaced. the keys are not worn, but they are still unable to turn the switch unless they go in "just right" - which means 15+ minutes of fiddling with the key to start the car - and sometimes it just doesn't work at all. the locksmith will charge us another $400 to rebuild the switch again - or we can pay $535 (plus tax) to the dealership to have them replace it. [this does not include the door locks, by the way, which would still have to be opened with the old key - and cost another $400 to replace.] we have started leaving a key in the ignition at all times to ensure that we can use the car. once we get it in there, we just leave it there. we drape a small towel over the steering column to hide the key, but there it stays. it's a ridiculous situation, and we are not alone. i see a lot of people complaining about this online. why has this not been recalled? *tr
Complaint filed: 2017-05-16
Components: SUSPENSION
2003 ford escape xlt 4x4 rear frame rusts causing control arm bracket to rip front the frame. driving down the road came up to a stop light all of a sudden my brakes locked up got out and looked too see the frame had rusted allowing the lower control arm on the rear driver side to rip the bracket from the frame.
Complaint filed: 2014-09-05
Components: STRUCTURE
in the summer or fall of 2012, i took my vehicle in for service of the horn, wasn't working nor was my remote foe locking and unlocking. a few days later i seen a crack near the passenger side of the air vent. now the cracks have spreaded to other areas of my dashboard. i was never informed of any recalls in the past about repairing/or replace dashboard. *tr
Complaint filed: 2016-03-11
Components: VEHICLE SPEED CONTROL
tl* the contact owns a 2003 pontiac grand prix. while driving approximately 25 mph, the accelerator pedal was depressed and became stuck. after numerous attempts, the pedal released and the vehicle resumed normal operation. the failure recurred while driving various speeds in 65 degree temperatures or greater. the manufacturer was notified of the failure. the vehicle was taken to the dealer, but not diagnosed. the manufacturer issued a recall for certain model vehicles under nhtsa campaign number: 04v528000 (vehicle speed control); however, the recall expired. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 162,000.
Complaint filed: 2018-02-08
Components: AIR BAGS,ENGINE,FUEL/PROPULSION SYSTEM
'takata recall' i made appointments and registered to get my airbag replaced on numerous occasions. in june i made an appointment at the elmwood park location and when i got their the guy lied and said the computers are down he didn't want to help me. they have the parts available and don't want to fix it it is now 2018 and no one from audi called me and my vehicle is registered with them. so my air bag can rupture at any time i was in a car accident on 1/4/17 i was intentionally rear ended by a white bmw and i was in the car with my 8 year old nephew and mom who was in the front passenger seat i could have been killed and seriously injured. not only that my gas tank fuel injector the air pressure is off causing it to stop constantly while getting gas. third i had this p2005 and p2006 error code which is the intake air exchange manifold flap check engine light on which is a manufacturing error when i went to get it replaced costing me 1,800 the light is still on and the same error code is back 2 months later nothing was fixed on my car period and on 10/31/17 i went to audi in upper saddle river and they did not fix it either of find a dealer with the airbag near by that has the parts to replace it tho could have cost me and my passengers their life and this isn't unacceptable for audi to treat customers like that regardless of my vehicle being old new or brought from a third party dealership all audi owners should be treated equally and remedies be address according to law and recall. being that a safety recall is issued customer preference is null and void because safety and wealth has no bearing in who gets first dibs on airbags no audi owner should get preference over the other whether it be they brought their car directly from the audi dealership or not and that the impression i'm getting and based on my experience not all customers and owner are treated equally
Complaint filed: 2014-01-10
Components: STRUCTURE
side sliding doors become frozen making it impossible to get open trapping guest in the rear of the vehicle this is a major safety issue and should be taken care of. *tr
Complaint filed: 2015-09-02
Components: AIR BAGS
tl* the contact owns a 2002 honda cr-v. the contact had the vehicle serviced under nhtsa campaign number: 15v320000 (air bags) and nhtsa campaign number: 14v700000 (air bags). shortly after the repairs, the srs light illuminated on the instrument panel. the vehicle was taken to the dealer for diagnostic testing. the dealer stated that the srs computer was defective and needed to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 107,000. updated 01/27/16*lj *cn
Complaint filed: 2018-07-22
Components: STRUCTURE
******* delete voq ******* this complaint is being marked for deletion because the consumer placed the request.*djr ******* delete voq *******
Complaint filed: 2014-11-11
Components: SERVICE BRAKES
was coming up to a red light and when i push on the brake pedal , it failed. lost of brake pedal pressure. got out and looked and there was a huge puddle of brake fluid on the road below the drivers side door. *tr
Complaint filed: 2015-10-13
Components: STRUCTURE
tl* the contact owns a 1998 toyota tacoma. the contact stated that the vehicle experienced severe corrosion which resulted in the front driver side wheel detaching from the vehicle. the vehicle was taken to the dealer where it was confirmed that the vehicle experienced severe corrosion, but they could not repair the vehicle due to the recall being closed. the vehicle was not repaired. the manufacturer was notified of the failure. the vin was unknown. the failure mileage was 160,000.
Complaint filed: 2019-09-28
Components: STRUCTURE
my jeep was making grinding sounds when i shifted gears. at first it was just a quick grind (metal against metal). then it got progressively worse as this last week went by. it became almost impossible to shift into reverse and it would pop out of gear unexpectedly while going down the road.luckily i didn't drive it much. i took it to my mechanic and he said i was lucky- my transmission(?) was tilted and sitting on something and that was causing the noise (the luck was that the transmission didn't fall all the way down). the description of the problem from prestige hi-tech is "check for noise/ grinding in drivetrain. frame badly rusted out, cross member under transfer case, bolts pulled out of rusted frame." i was then told it was unsafe to drive. visually it is in great condition without rust on the body. prestige said both sides of the frame are rusted through because of poor design. there were no holes for trapped water to escape through.
Complaint filed: 2015-09-14
Components: AIR BAGS
tl* the contact owns a 2002 lexus sc. the contact received notification of nhtsa campaign number: 15v285000 (air bags) however the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2017-06-02
Components: STRUCTURE
paint began peeling sometime but not noticeably until a year ago. when serviced at a honda dealer, they shrugged and said they didn't handle paint. the damage has increased greatly (see photos) and rust is beginning to be visible. the paint flakes off while i drive. i cannot sell the car in this shape. honda's undercoat is blamed in research i have made. i have always trusted honda, but am alarmed and unable to believe this is happening. want to sell this car back to honda for blue book price.
Complaint filed: 2017-10-27
Components: SERVICE BRAKES
the brake pedal drops during braking with a clunk. the brakes are weak at that point but recover. i replaced the brake pads and rotors and master cylinder, still the same problem. it happens a lot. my wife won't drive the car anymore.
Complaint filed: 2021-08-07
Components: STEERING,ENGINE,FUEL/PROPULSION SYSTEM
fuel pump power steering abs o2 sensors yes it's available for inspection upon requests car shut off while driving at 70 miles an hour on a highway due to fuel pump because my vin number is not with all the other 2003 nissan xterra's that have recalls on all of the same problems i have just for some reason my car has zero recalls which is ridiculous and not believable so yes my life was put at risk i took it to an independent service my mechanic because i can't take it to a dealer because all the parts that are broken and that need replacement that have been recalled on every other 2003 does not apply to my vin so i've had to pay for labor and parts and the headache that i could have had this all replaced and fixed due to the recall and i would have taken it to the dealership immediately after purchasing the car in 2019 and since the previous owner didn't have any recalls why would he bother either i will not pass inspection if they do not fix this evap o2 sensor and now my fuel pump i would like to be reimbursed on that was purchased through nissan dealership the gauge is no longer working just put in brand new part so i would like someone from the dealerships take a look at my car and replace everything that's wrong with it with every other 2003 nissan xterra regardless of my vin number and i have check engine light on forever for evac leak replace catalytic converters exhaust system o2 sensors power steering fuel pump abs sensors i would just like to take the best care of this vehicle that i can and that would be done through the dealership replacing all of the recalled parts on this make model of the xterra 2003 3.3 l v6 non supercharged. the vehicle stalled while driving due to the fuel pump check engine light's been on for evap code for the fuel tank cap gas cap small leak and o2 sensors which i've been replaced but codes are still there no code has popped up pertaining to fuel pump car died at 70 miles an hour on a thruway at midnight not fun.7codes remaining
Complaint filed: 2018-04-23
Components: STRUCTURE
took vehicle to curry honda to have part installed and they performed multi point inspection. upon inspection found frame is rusted out and vehicle is unsafe to drive. have not driven it since,and am without a vehicle. can provide photos and documentation.
Complaint filed: 2019-06-08
Components: SERVICE BRAKES
brake lines failed after having already been replaced. factory lines corroded through and truck was scary to slow down. was fortunate to be going at low speeds in a residential area - but glad there were no kids around and i needed to brake quickly!
Complaint filed: 2018-05-06
Components: STRUCTURE
very rusted frame
Complaint filed: 2017-09-13
Components: SERVICE BRAKES
while pulling into a grocery store parking lot, aloud cabin alarm sound and abs, vsc and trac and brake warning lights on the dash came on. my vehicle seemed to stop ok so we did our shopping, when we started the car it still had the lights lit up and braked ok. we were close to home so i drove slowly trying to get there about half way home i applied the brakes and the pedal was hard as a rock and would not slow down the car applying emergency break and using shifter in order to stop and avoid crashing we got it home accident free. today a talked to a toyota specialty shop and explained the problem and his first response was the abs pump and master cylinder failure. vehicle has 105000 miles and this is a safety issue i have never had a vehicle brakes fail without a back up system for safety.i have read 1000s of posts and threads in blogs from toyota owners with similar issue, and some that caused accidents. i had just come off the highway, so this could have caused a serious accident just minutes earlier. this seems to be a very common occurrence and toyota is very aware of the situation but no recall. this situation merits an investigation by toyota and a recall should be awarded before human life is lost in an accident.