vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2022-08-18
Components: STRUCTURE
frame. we did have the frame checked a few times since we were made aware of the issue with rusted frames. terrible noise. technician says frame is being held to cap by two inches of rusted frame on both side just above rear wheel. our repair person says of there was a recall, he can fix it. it thought there was a recall. he said otherwise the truck looks perfect. we are original owers. have kept truck in perfect condition. this is our second toyota truck and fourth toyota car. i can't imagine you would not authorize/pay for frame replacement, new/used. we are crushed. please advise if you can authorize/pay for repair/replacement. our repair person advised we should not drive for fear of truck splitting in half.
Complaint filed: 2018-08-14
Components: STRUCTURE
severe frame rusting, with holes, some as long as 6", and would not pass pennsylvania inspection. had to have welded in 6 different sections.center front toe, left and right front harness, left and right frame center, and left rear frame end. the garage and autobody shop said toyota should be recalling the 4 runners for frame rust, not just the tacoma, tundra and sequoias. they have seen the severe rusting of the frame in the 4 runners. i have read numerous complaints of the 4 runner frame rusting. this is a dangerous situation!!! it needs to be addressed.
Complaint filed: 2020-03-28
Components: STRUCTURE
i found out in late 2018 or early 2019 that the frame was rusted through. after looking closer the rusted out area is 2 foot long by 3 inch wide. there was no incident but concerned for the safety while drive g it.
Complaint filed: 2023-01-16
Components: ELECTRICAL SYSTEM
abs light lit, traction light lit, power steering light lit, car jerking, not shifting. stalling.
Complaint filed: 2015-04-02
Components: ELECTRICAL SYSTEM
tl* the contact owned a 2002 ford escape. the contact walked outside and discovered that the vehicle caught fire. the engine was not turned on and the key was not in the ignition switch at the time of the incident. the fire department was called to the scene to extinguish the flames. the vehicle was destroyed. the cause of the incident could not be determined. the manufacturer was not notified of the failure. the failure mileage was 163,000.
Complaint filed: 2015-10-14
Components: STRUCTURE
tl* the contact owns a 2004 toyota tacoma. the contact stated that the metal plate below the fuel tank was hanging loosely. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 144,000. updated 12/03/15*lj
Complaint filed: 2014-09-14
Components: POWER TRAIN,VEHICLE SPEED CONTROL
1. bad automatic transmission causing van to speed forward by itself.van constitute danger to us and other road users. 2. in the nhtsa record, there are no open recall for this vehicle whereas honda (manufacturer) has recall for automatic transmission open for this vehicle. why is the government record at variance with that of the manufacturer? *tr
Complaint filed: 2020-02-14
Components: STRUCTURE
the frame is rotting and cracking. it was bought brand new and has been used for short commutes. it is now unsafe for me and my kids.
Complaint filed: 2021-04-29
Components: STEERING
tl* the contact owns a 2003 mercedes benz sl500. the contact stated while driving 45 mph, the active body control (abc) warning light illuminated and the steering wheel became difficult to turn. the contact parked the vehicle on the side of the road. the vehicle was not drivable. the vehicle was towed to an unknown mercedes-benz dealer to be diagnosed. the contact was informed that the active body control (abc) needed to be replaced. the vehicle was repaired however, the failure persisted. the manufacturer was not informed of the failure. the failure mileage was approximately 95,000. the vin was not available.
Complaint filed: 2017-09-17
Components: VEHICLE SPEED CONTROL
"takaya recall" 2001 mitsubishi eclipse gt, 3.0lv6 automatic transmission. 16 years old, but only 157621 miles driving as usual when without any notice or warning, no longer having any power to wheels from transmission (engine still running normal as usual). automatic transmission had complete total catastrophic failure due to a manufacturing defect of an internal part called wave cushion spring
Complaint filed: 2016-11-15
Components: SERVICE BRAKES
excessive metal brake line corrosion on this vehicle. brake lines corroded through causing an immediate loss of brake fluid and resulted in zero braking ability while vehicle was in motion on a busy city street. emergency brake was depressed to bring vehicle to a stop. inferior materials have been used to produce brake lines on this vehicle. brake line placement in conjunction with inferior metal that is prone to corrosion is at fault. cost to repair this flaw in manufacturing will be nearly $2000.00
Complaint filed: 2015-09-07
Components: SERVICE BRAKES
first incident occurred 9/05/2014. second incident occurred 09/06/2015. first incident brake line was rusted and fluid pooled under truck. brake line broke in driveway. second incident the brake line was rusted and the truck was driving 20mph with children in the car on a busy street. there were no brakes to be used.
Complaint filed: 2016-06-05
Components: AIR BAGS
takata recall - i am the original owner of a 2001 rav 4 with 224,000 miles on it. this car is primarily used in nevada in the reno/lake tahoe area and also in seattle wa. i am very concerned about the possibility of an exploding air bag. please advise about the safety of continuing to drive this car and how soon the air bags can be replaced! from all i read these cars should be taken off the road immediately! please respond so i can protect my family.
Complaint filed: 2016-04-12
Components: STRUCTURE
tl* the contact owns a 1996 dodge ram 2500. the contact stated that the dashboard disintegrated to the point that the wires underneath were visible. there was no warning indicator. the vehicle was taken to a local dealer where it was diagnosed that there were no recalls and the dashboard needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was approximately 200,000.
Complaint filed: 2014-09-02
Components: ELECTRICAL SYSTEM
i have received 3 safety recalled notices applied to my car. on january, 2014 i went to a local toyota dealer. they took my information, but did not give me an appointment because of not a computer system. they told me they would call back. i called them 10 times and they never had computer system or people to receive my calls.i called toyota puerto rico, i gave my phone number and a short description of my problem. i never received a call back. on july, 2014, i visited another toyota dealer with the same result: no massage nor call back. there is enough time and opportunities to fulfill with this car recall, the reason to submit respectfully this complaint. *tr
Complaint filed: 2015-06-29
Components: STRUCTURE
on june 18, 2015, while on the brake and stopping behind a vehicle at an intersection (moving at a crawl speed, less than 0.5 mph), my honda passport lunged forward hitting the car in front of me. the car was contained the driver and a passenger. believing at that time my brakes just failed (i couldn't grasp how acceleration and forward movement could occur when i was firmly on my brakes), i had my brake booster and master cylinder replaced. on june 29, 2015 in a parking space, while i was at a crawl speed (less than 0.5 mph) and on the brakes, the vehicle lunged forward again, going to the next parking space and hitting a parked car. the vehicle engine surged as though i was on the accelerator, and my foot was only on the brake. thank goodness nobody was in the parked vehicle, nobody was between the two vehicles, and only body damage resulted from this dangerous situation.
Complaint filed: 2016-03-21
Components: SERVICE BRAKES
we had complete brake failure and the brake peddle went right to the floor. we have a workhorse p32 and i had to apply the e brake to stop the rv. we had it towed to a ford truck shop and found out the brake calipers and all other components were either burnt or cracked. this sure doesn't seem right to me since there was a recall on the workhorse w series and not the p series!
Complaint filed: 2017-01-25
Components: ELECTRICAL SYSTEM
the complaint is in regards to the circuit board. the car may stop at random times. we have been in the vehicle going 35 miles an hour and the car suddenly stopped. it appeared that it was a fuse that burned out. that seemed to fix the problem temporarily but then it happened again at a higher speed. luckily there were no injuries. ford seems to be aware of this problem and should issue a recall. i was told from dealership that what happens is that the water runs down the side and gets into the fuse box. this is causing a short. so, the reason it worked the first time was because we added a new fuse. but, the second time that it stopped it burned the fuse box. now, i had to tow the vehicle and replace the part costing over $500. after researching this issue it appears to be a number of complains with the same issue. ford should issue recall.
Complaint filed: 2014-10-06
Components: FUEL/PROPULSION SYSTEM
first time i filled tank fuel full with fuel and fuel tank started to leak. i send the car to volkswagen dealer nd they found a crack on welded part of the tank, where two parts of the fuel tank are weld together. if fuel tank is less than 3/4 it does not leak but if it is full leak. i call volkswagen and they told me than the car is two old and with too much of the miles to be covert from any recall so they will not pay for fuel tank replacment and they do not support the safety of any car above 100,000 miles are older than 10 years. i payed $2154 for the replacement of the fuel tank . dealer gave to me the cracked tank, i asked for it, and i have it i my garage. *tr
Complaint filed: 2014-02-04
Components: ELECTRICAL SYSTEM
all of the vehicle instrument gauges go inoperative intermittently while driving. i have owned this vehicle since new. there has been a gm action of sort on this, of which i am not sure. however, i was never notified and currently am experiencing the problem. we took the vehicle to a gm dealership they said the maintenance action(whatever it is) expired in 2011. so the repair is totally upon us to fix, some $540. *tr
Complaint filed: 2016-02-25
Components: SERVICE BRAKES
i have a 2005 chevrolet 2500 hd with 57000 miles and the brake lines are rusted into. i was getting ready to hook my trailer up and was backing and hit the brakes and they went to the floor. it was pouring fluid out under the door where the brake line was rusted into. this truck has not seen that much salt to have this happen. i hear that gm does not what to recall because they say it is a maintenance issue i beg to differ. i have a 1971 chevy pickup that has seen years of salt and water and none have ever rusted like this 2005 has. i guess they are waiting to see how many will die before there is a probem.
Complaint filed: 2014-09-12
Components: SERVICE BRAKES
tl* the contact owns a 2003 gmc yukon xl 1500. while driving approximately 10 mph, the brakes failed and the brake pedal extended to the floorboard when applied. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 127,000.
Complaint filed: 2019-10-17
Components: STRUCTURE
tl* the contact owns a 2001 toyota tundra. the contact received notification of nhtsa campaign number: 09v444000 (structure). the vehicle was taken to dunning toyota (877-356-9318, located at 3745 jackson rd, ann arbor, mi 48103) where it was stated that the vehicle was too dangerous to be repaired due to excessive corrosion. the manufacturer was made aware of the issue and stated that the dealer would not be forced to repair the vehicle if the vehicle were found to be unsafe to be repaired or driven. the vehicle was not repaired. the failure mileage was approximately 260,000.
Complaint filed: 2015-02-01
Components: STEERING,ELECTRICAL SYSTEM
july 18 - driving to work, heard and felt a clunk. on the radio display power steering was now displayed and the mechanics symbol illuminated on the dashboard. july 28- mccluskey is unable to duplicate trouble with car, they do not have parts anyway. aug. 6 - vm car is ready. when we arrived told us there is a problem, they have used non-approved gm parts, they need to take those parts out and put in approved gm parts to be paid. rear quarter of the car was damaged. aug.14 - passenger side lower front bumper is now damaged aug. 21 - picked up malibu from the body shop, realize seat is broken call the body shop back within 5 min. of leaving the lot, i went around a corner and i am thrown into the door. in oct. received the recall letter again, dealerships now have parts, take your vehicle in and have the repair completed. if this was done in august why did i just receive a letter? nov. 27, while my husband was driving the car the power steering would not work again, making a turn at slow speed the car would not respond and acted as if he had his foot on the brake and the accelerator at the same time, as if he was power braking, the car would not move, the car was not drivable, completely unsafe. dec. 3 borcherding buick calls me and tells me the recalls are not the issue and cannot be completed until the steering column issue is fixed.the car had 57635 miles on july 18th the day the car was towed to mccluskey chevrolet, on august 22nd the morning after i picked up the car from mccluskey chevrolet the car has 58135. the car became un-drivable with 60890 miles. i have a receipt the power steering was replaced in 2005 under a recall/warranty and then again the power steering was repaired in 2009 with gm paying half we paid half due to the low miles on the vehicle. *tr
Complaint filed: 2016-01-11
Components: SERVICE BRAKES
when i was going on highway i felt really shaky steering. so when i get out and check the tires my front passenger side brake disk was really hot. i waited little bit and i tried to keep going to home. however it was keep getting really warm and causing the car pulling one side and shaking on the steering wheel. next day when i check my brakes and brake calipers i found out my brake caliper was seized. after a few searching on internet i found out it is a common problem. i think it might cause a big problems and even accidents.
Complaint filed: 2015-01-23
Components: STRUCTURE
my low mileage toyota truck has both front and rear bumpers rotting through from the back to the front . there is a hole coming through the chrome and the back side is completely full of crumpling rust. these bumpers are going to offer little to no protection in a accident situation . i believe this should be included in the rust recalls of these trucks please make it happen before someone gets seriously injured. thanks , [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2014-11-15
Components: SERVICE BRAKES
vehicle was involved in crash after brakes failed, without warning indicator. brake line was corroded through in engine compartment near bracket on frame. *tr
Complaint filed: 2017-04-07
Components: STRUCTURE
vin 4th digit z, cloth, 6-way, w/air bag, driver-side, bucket seat began to rock while making corners and stop/starts, and sank to my right. dealer's new rep says broken frame. i say i've never weighed over 140 lbs, what about that? says, welds fail. dealer quotes $1300 to fix "support bar broken in half. dealter will not install 2nd hand bucket seat, because will not/can not guarantee. bucket is not currently fixed. i am researching options.
Complaint filed: 2018-01-07
Components: AIR BAGS
exploding airbags filled vehicle with smoke and ash. i received minor burns and abrasions on arms and face, daughter riding in back seat received black eye form flying object and required scan of head to rule out head injury. was result of accident
Complaint filed: 2018-04-30
Components: SERVICE BRAKES
loss of brakes due to rusted through brake lines. while pulling a trailer with pontoon boat, all of a sudden when stopping i suddenly had no brakes. just came off the freeway but was going slow when the failure occurred. need to replace now. also, rusted through power steering lines. already replaced. also, rusted trans cooler lines. will need to replace soon.
Complaint filed: 2014-03-31
Components: ELECTRICAL SYSTEM
have had ignition switch just shut off driving down the road. exactly as described in gm's recent recall on ignition switches on newer cars. loses all electrical power and engine shuts off. has happened numerous times while i have owned it for the last 10 or so years. when it happens i just quickly put it in neutral and restart immediately. this is a 1998 olds cutlass. it is apparent that gm's problem with their ignition switch goes back a lot farther than they care to admit. *tr
Complaint filed: 2016-08-12
Components: STRUCTURE
tl* the contact owns a 1998 toyota 4runner. while driving approximately 60 mph, the vehicle veered to the left and right before wobbling violently. the vehicle was driven to an independent mechanic who diagnosed that the rear passenger side of the frame was fractured. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 152,000.
Complaint filed: 2018-04-17
Components: SERVICE BRAKES
brakes do not work right, brakes go to floor, put on everything, motion4
Complaint filed: 2015-01-12
Components: VEHICLE SPEED CONTROL
i had just taken the car into the dealership the week before, and they had replaced the starter as well as doing routine maintenance. one week later, i had just left the house and was driving toward a major intersection at 55 mph when the vehicle started to accelerate on its own. i pushed down on the brake and was able to slow the vehicle down somewhat but the engine was still racing. i tried to pull the accelerator up but with the top of my foot, but this did nothing. putting all of my weight on the brake i slowed it enough to turn into a parking lot at about 10 mph, at which point i jammed it into park. the engine continued to race until i turned it off. when the tow truck arrived, the driver started the car which again caused the engine to rev extremely high, and he immediately turned it off. after towing to the dealership, the mechanics there were unable to reproduce the problem. they kept the car for several weeks, during which time they drove it for about 80 miles. then they called us and said that they could not find anything wrong or reproduce the problem, and they have asked us to come pick up the vehicle. i am worried the problem could recur, and do not wish to drive the vehicle any longer. *tr
Complaint filed: 2015-09-02
Components: SERVICE BRAKES
started car and brake felt squishy and unresponsive. no braking power and foot completely depressed to floor in order to eventually stop when traveling just with foot off accelerator or less than 10mph. was rear brakes. same thing happened to front brakes in april 2015. vehicle driving fine. stopped to get gas and when started car up brakes were squishy and foot had to be depressed all the way to the floor in order to stop and that was traveling without using accelerator or going less than 10mph. both times complete replacement of all hoses and brake fluid. didn't seem like normal wear and tear at all. if i had been driving at speed it would most likely have resulted in an accident both times.
Complaint filed: 2015-06-16
Components: STRUCTURE
tl* the contact owns a 2002 hyundai sonata. while coming to a stop, the front subframe fractured from the vehicle. the vehicle was not diagnosed or repaired. the vin was not included in nhtsa campaign number: 09v124000 (suspension). the manufacturer was notified of the failure. the failure mileage was 91,856.
Complaint filed: 2018-06-26
Components: STRUCTURE
tl* the contact owns a 2004 lexus rx330. the contact stated that the dashboard experienced melting and cracking. also, several sections of the dashboard separated and fell off. in addition, while driving, a glare from the sunlight was present on the melted dashboard, which caused a visibility hazard. the cause of the failures was not determined. the manufacturer and local dealer( lexus of cool springs, 1636 westgate cir, brentwood, tn) were both notified of the failures. the failure mileage was 92,000.
Complaint filed: 2015-01-27
Components: SERVICE BRAKES
tl*the contact owns a 2003 chevrolet avalanche 1500. the contact stated while driving approximately 40 mph attempting to applied the brakes, the front drivers side brake line fractured. the contact repaired the brake line independently. however, the failure recurred on the rear drivers side brake line. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 150,000.
Complaint filed: 2016-04-06
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 3500. the contact received notification of nhtsa campaign number: 15v312000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2016-05-11
Components: SERVICE BRAKES
total brake failure without warning - when the abs and brake light came on and the buzzer sounded there were zero brakes. just starting out in the morning. as we live on a long twisting road that is mostly downhill into town, this could have been catastrophic. who designs a brake system that fails to zero???
Complaint filed: 2017-05-19
Components: SERVICE BRAKES
i have a very hard time stopping the vehicle suddenly. pedal will go all the way to the floor. abs never activates because wheels will not even attempt to lock up. (except in snow or ice) when sitting still pedal will push entirely to the floor. have replaced all brakes and rotors and front calipers and master cylinder. seems to have all the symtoms of campaign number 04v045000, but when i enter my vin number, that recall does not come up. i rearended someone about a year ago ( no damage) since then i make sure to leave about 150 feet between me and the car in front of me.
Complaint filed: 2016-03-16
Components: POWER TRAIN
tl* the contact owns a 2001 lexus rx300. the contact stated that the reverse gear was no longer operable in the vehicle. the vehicle was taken to the dealer to be diagnosed. the contact was informed that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 147,651. updated 06/02/2016*lj *tr
Complaint filed: 2017-11-06
Components: ELECTRICAL SYSTEM
while driving car just stops, no fuel, no power, no power steering, no electrical, nothing everything shuts off. restart no issues runs for awhile and happened again two more times. so three times total. there is a recall for this nhtsa campaign number: 03v455000. took it to dealer and they said they don't honor this because it is not a nissan recall? what?
Complaint filed: 2014-09-17
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 pontiac grand am. the contact stated that the key could be removed from the ignition while the engine was on. the contact mentioned that the vehicle would remain on. also, the contact stated that the vehicle stalled several times. the vehicle was taken to an independent mechanic. the technician diagnosed that the ignition switch needed to be replace. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 127,000.
Complaint filed: 2016-01-02
Components: STRUCTURE
on this 2001 lincoln ls sports package , the rocker panels, inner and outer is completely rusted out . these defects significantly affects the safety of this vehicle the local lincoln / ford dealership has verified these defects and the wvsp and division of public safety has inspected and examined this vehicle and as an direct result of their findings of fact, has deemed vehicle to be road unworthy and posed too serious risk for its driver (myself) , for its occupants (mine) and for other drivers on highways and for pedestrians and therefore removed it from being able to move, from being able to operate , and removed it from being able to be driven on any and all highways. the defects on this vehicle in their findings of facts are significant and serious in nature and was not caused by me as the registered owner of it.
Complaint filed: 2017-01-05
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v312000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. part distribution disconnect.
Complaint filed: 2015-03-23
Components: ELECTRICAL SYSTEM
tl*the contact owns a 2002 saturn sc. the contact stated that the vehicle failed to start until after awaiting several hours later. the failure recurred on a separate occasion. also,the key became extremely difficult to turn in the ignition switch. in addition, the key released independently from the ignition switch on numerous times. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 134,000.
Complaint filed: 2014-11-26
Components: ELECTRICAL SYSTEM
2000 chevrolet malibu consumer is inquiring if any gm dealer will service vehicle per recall although it was purchased at a mazda dealer *cn the consumer stated he previously had problems with the ignition. the repair shop replaced the starter. *jb
Complaint filed: 2015-10-05
Components: SERVICE BRAKES
tl* the contact owns a 2001 mitsubishi montero. the contact stated that when starting the vehicle, there was an abnormal noise coming from the brake booster and there was fuel leaking. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 50,895.
Complaint filed: 2015-02-24
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 honda cr-v. the contact stated that the front passenger side window would not operate and failed to close. the vehicle was taken to the dealer, who diagnosed that the front passenger side power window switch failed and a burning odor was present coming from the switch. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 140,000.
Complaint filed: 2019-04-27
Components: VEHICLE SPEED CONTROL
intermitten the speedometor does not work at all or does not show the correct speed, over drive light blink constantly, cruise does not work at ll. happen in city and highway. hitting a bump sometime correct speedometer or driving on highway this contnues to happen on a daily bases
Complaint filed: 2014-04-07
Components: SUSPENSION,AIR BAGS,SERVICE BRAKES
air bag suspension will not stay air up. constantly have to work on the abs. *tr
Complaint filed: 2016-11-14
Components: AIR BAGS
i was getting out of my car and i left it running and the air bag deployed and i didn't hit anything i was wondering if there was any recall on this particular model
Complaint filed: 2014-09-24
Components: ENGINE AND ENGINE COOLING
tl* the contact owns a 2003 ford f-150. the contact stated that exhaust fumes were present inside the vehicle. the vehicle was taken to an independent mechanic for diagnostic testing. the technician stated that the manifold was leaking. the vehicle was not repaired and the manufacturer was notified of the failure. the approximate failure mileage was 80,000.
Complaint filed: 2018-04-05
Components: ELECTRICAL SYSTEM
the dodge dealer did the t21 emission recall on 12/08/2017. eversince this recall service my vehicle has been rendered in-operable with two problems. (1) the battery dies overnight. i have already replaced to new battery with same problem. (2) the egr valve makes buzzing noise with the car off. i have replaced the egr valve with new one with same problem. it has been five month and now dodge says they need to replace another part (instrument cluster controller), but dodge does not take any responsibility for these damages or how or when my car will leave the dealer. please look into this.
Complaint filed: 2020-01-06
Components: AIR BAGS
nothing happened yet, since i cannot know for sure if these are bad air bags since car was in accident and repaired with replacement air bags in past, so no way to find out unless toyota pays to check them first and maybe replaced. worried that replacement air bag are defective or dangerous no one is addressing this issue why??? my replacements need to be checked by serial number???
Complaint filed: 2014-06-20
Components: SERVICE BRAKES
performing routine maintenance on truck. noticed steel brake lines are excessively rusted, given the care this truck has received. while now 11 years old, the rest of the truck is not showing any signs of corrosion or rust. but the brake lines alone are rusted to the point of near failure with substantial scaling, and will need to be replaced very soon to prevent an accident. clearly this is a manufacturing defect/inferior materials, and it will be extremely costly for me, as dealers are quoting $1000 plus parts to replace all the steel brake lines. i am grateful to have noticed before an actual loss of brakes and an accident. i am original owner of this vehicle and purchased it new in 2003. *tr
Complaint filed: 2021-04-16
Components: SUSPENSION,POWER TRAIN,STRUCTURE
my frame is rusted on most in to an i no yall had a recall but i don't know if its stall good for this truck
Complaint filed: 2015-10-21
Components: EXTERIOR LIGHTING
tl* the contact owns a 2003 chevrolet cavalier. while driving 40 mph, the left and right turn signals became inoperable. the vehicle was not diagnosed or repaired. the vin was included in nhtsa campaign number: 04v524000 (exterior lighting). the manufacturer was not made aware of the failure. the failure mileage was unknown.
Complaint filed: 2014-08-13
Components: SERVICE BRAKES
the brakes went out without warning all brake lines were rusted and had to be replaced. *tr
Complaint filed: 2015-08-03
Components: AIR BAGS
tl* the contact owns a 2002 jeep liberty. the contact stated that the air bag warning indicator illuminated intermittently. the contact received a notice for nhtsa campaign number: 15v046000 (air bags); however, the part needed to remedy the vehicle was unavailable. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 09/21/15*lj
Complaint filed: 2015-05-17
Components: SERVICE BRAKES
towing a small landscape trailer, pushed brakes, pedal goes low. got home, entire frame on drivers side soaked with brake fluid. had my 2 girls in the car. not happy. i have never had a car have the brake line rust out before.
Complaint filed: 2018-01-16
Components: AIR BAGS
tl* the contact owned a 2004 kia optima. while driving 25 mph, another vehicle crashed into the contact's vehicle from the front. the passenger side air bags failed to deploy. a police report was filed. the contact sustained stomach and chest injuries that required medical attention. the vehicle was not taken to the dealer. the vehicle was not diagnosed or repaired. the vehicle was destroyed. the manufacturer was not contacted. the vin was unknown. the approximate failure mileage was 57,000.
Complaint filed: 2015-12-01
Components: AIR BAGS
i was pulling out of my rd onto wolf pen , my dog tried to get on my lap, he made me total my truck as soon as , i hit the driver airbag tried to deploy but it cought fire and the guy that stopped told me to get out my truck was on fire !! i've had bad neck problems and back problems, i don't appreciate how ford motor company ?! treated me !!!!!!
Complaint filed: 2014-06-13
Components: AIR BAGS
tl* the contact owns a 2004 honda odyssey. the contact stated that she crashed into the rear of another vehicle and upon the deployment of the air bags, both of her thumbs were severely burned from the air bag contents. the contact went to the hospital where she was treated for second degree burns. the vehicle was not destroyed and there was a police report filed. the manufacturer was notified of the failure. the failure mileage was 129,000. the vin was unavailable.
Complaint filed: 2015-05-13
Components: SERVICE BRAKES
on monday afternoon 5/11/15 i had just hooked up a small trailer in preparation to go pick up my granddaughter from central michigan university the following day. this was going to require a round trip distance of roughly 400 miles. while turning my truck around to park it for the night i discovered to my horror that the brake pedal on my truck went all the way to the floor with no stopping power at all. this happened suddenly and with absolutely no warning at all. i shudder to think what might have happened if this occurred during the road trip to pick up my granddaughter. i called my son in law who helped me replace a main trunk line for the brakes going to the rear axle. this could have been a disaster and but for the grace of god, did not occur during the trip the next day.
Complaint filed: 2016-08-09
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 kia optima. the contact stated that the vehicle locked and unlocked without using the keys, and the alarm activated on its own. the failure prevented the driver from entering or exiting the vehicle. the vehicle was taken to the dealer where it was diagnosed that the anti-theft system failed. the vehicle was repaired; however, the failure recurred. the manufacturer was not notified of the failure. the failure mileage was not available.
Complaint filed: 2019-06-05
Components: ELECTRICAL SYSTEM
car would not always start when turning the key. sometimes is would start immediately and other times i would have to keep turning the key and eventually it would start. a few times it took me over 1/2 hour to get the car started. battery was less that a year old. had the battery checked and it was ok. had to take car to garage and have the starter replaced. i tried finding more information on line and found this is a common complaint with the honda accord. my vehicle is only 5 years old and has 63,000 miles on it. i should not of had to replace the starter. i had to pay $390.91 to replace the starter.
Complaint filed: 2019-05-25
Components: FUEL/PROPULSION SYSTEM
engine stopped while running the car. had to have a local repair shop replace both sending units and seals/gaskets. i believe this is a recall already but i paid for it?
Complaint filed: 2016-08-12
Components: STRUCTURE
passenger door does not work. we purchased vehicle used and they said they had the door disconnected from the electrical buttons so it is manual only. i see resources online that say there is a cable that frays making the door unable to open or close. march 2012 is when we purchased vehicle from previous owner. door was not working at that time.
Complaint filed: 2014-08-11
Components: SERVICE BRAKES
pulling out of driveway, no brakes. broken corroded brake line, appears that all lines look in the same shape .luckily there was no oncoming traffic. the hole in the line is directly under the driver seat. *tr
Complaint filed: 2014-11-24
Components: SERVICE BRAKES
transferring some materials from neighbors house to ours, dirt road / driveway. got to our house, brake pedal went to the floor. refilled master cylinder, parked the truck. checked fluid later, entire master cylinder was empty as truck was parked. brake lines seem to be rotted out. *tr
Complaint filed: 2015-05-04
Components: AIR BAGS
on april 30 2015 i was hit head on by 1999 dodge dakota i was at a complete stop. the speed limit where 50 mph on that road. the whole front of my car is smashed in from the force of how hard he hit me and my airbags did not go off. my car spun 180. i was facing the way i was coming from. i got a sprained knee and some bumps and bruises. *tr
Complaint filed: 2023-01-20
Components: SUSPENSION
the contact's girlfriend owns a 2001 ford windstar. the contact stated that the rear axle was previously replaced under nhtsa campaign number: 15v608000 (suspension). the contact stated that while his girlfriend was driving approximately 10 mph and making a left turn, a loud bang was heard from the rear of the vehicle. no warning lights were illuminated. the contact's girlfriend was able to veer to the side of the road and became aware that both the rear driver’s and passenger’s side tires were tilted inward, and the rear axle was fractured. the vehicle was towed to an independent mechanic, where it was diagnosed that the rear axle needed to be replaced. the vehicle remained with the mechanic awaiting the repair. the manufacturer was made aware of the failure and a case was opened. the approximate failure mileage was 159,000.
Complaint filed: 2014-08-15
Components: AIR BAGS
tl* the contact owns a 2003 ford explorer. the contact stated that while driving 40 mph in heavy rain, the vehicle hydroplaned, flipped over, and crashed into a rail. the air bags failed to deploy. a police report was filed and one injury was reported that required medical attention. the vehicle was destroyed. the vin was unavailable. the manufacturer was not notified of the issue. the failure mileage was 189,000.
Complaint filed: 2014-02-28
Components: STRUCTURE
tl* the contact owns a 2004 toyota sequoia. the contact stated that the rear trunk exterior latch failed, making the door inoperable. the contact took the vehicle to the dealer, who stated that the latch would need to be replaced. the manufacture was made aware of the vehicle. the approximate failure mileage was 140,000.
Complaint filed: 2015-05-13
Components: ELECTRICAL SYSTEM
1999 oldsmobile alero. consumer requests reimbursement for ignition recall repairs that were done prior to the recall. *smd the ignition lock cylinder and ignition were replaced. *jb
Complaint filed: 2015-11-09
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
tl* the contact owns a 2004 dodge durango. while driving 45 mph, the vehicle suddenly accelerated without warning. in addition, the brakes failed when depressed. the gear shift had to be shifted into neutral to regain control. the failure recurred intermittently. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 100,085.
Complaint filed: 2016-04-30
Components: ELECTRICAL SYSTEM
takata recall i bought my 04 cl500 benz in april of 2015, after a few month i noticed the cluster flickering then soon after the back light went out but gages still working then today while driving in the city a poof of smoke hit me in the face i figured something was on fire so i pulled over opened all my doors and hood but no flames just smoke when smoke stopped i looked toward where the smoke was coming from witch was the cluster now im stuck with a horrble smell and no gages
Complaint filed: 2014-10-19
Components: SERVICE BRAKES
was approaching a red light at approx 30 miles per hour when the brake pedal simply "popped" and went all the way to floor. i was able to muscle it to a stop between the very little braking left, downshifting and the emergency brake. mechanic determined all brake lines rusted and leaking. *tr
Complaint filed: 2016-05-13
Components: AIR BAGS
tl* the contact owns a 2002 honda odyssey. while driving 45 mph, the front passenger side air bag warning light illuminated. the vehicle was not diagnosed nor repaired. the manufacturer was notified of the failure. the vehicle was previously repaired under nhtsa campaign number: 15v370000 (air bags). the failure mileage was 146,739.
Complaint filed: 2017-09-14
Components: STRUCTURE
the drivers side door check assembly has broke. the metal in the arm has torn apart and the mount to the door has torn off the frame of the door. after researching on the internet how to fix it i have seen multiple people with the same issue. it seems that the mounting to the door is weak and has a tendency to fall apart and break. not having a door check is dangerous. this is my work vehicle and having the door swing open all the way isn't good. it can damages other peoples cars and it has me always being fearful of it swinging open all the way.
Complaint filed: 2015-01-08
Components: AIR BAGS
tl* the contact owns a 2001 bmw 325i. the contact received a notification for nhtsa campaign number: 14v428000 (air bags) and stated that the part needed was unavailable to repair the vehicle. the dealer was unable to inform when the part would become available. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2014-09-25
Components: STRUCTURE
tl* the contact owns a 2004 jeep liberty. the contact received a notification for recall nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not aware of the issue. the contact had not experienced a failure.
Complaint filed: 2019-10-26
Components: AIR BAGS
plug on wire to driver's side airbag under driver's seat separates when adjusting seat. must be reconnected each time. purchased new and has always been like this.
Complaint filed: 2014-09-24
Components: ELECTRICAL SYSTEM
the speedometer needle would stick just out of the blue and every you would excel it would go up more but never come back down. the only way to get the needle to come down so it didn't wrap completely around would be to pull over and turn the key to the off position and then repeatedly turn the key from off to accessories on (the spot right before the car starts). each time you turn it from off to on the needle would drop about 3-5 mph. it sometimes took a few minutes and was a real pain if you were driving in a big city or town with a lot of stop and go because you would have to pull over about every 4 or 5 times just to get across town. this was recalled in the trucks and trailblazers i was told, so i am not sure why it was never recalled in the impalas. it was an expensive fix, but had to be done. *tr
Complaint filed: 2014-07-01
Components: ELECTRICAL SYSTEM
while driving the car, the keys came out of the ignition. the car remained drivable. the driver pulled over, reinserted the key and continued on the trip. the key can be removed at any time. the ignition has been replaced at my expense but the car is still having the same issue. *tr
Complaint filed: 2021-09-13
Components: ELECTRICAL SYSTEM
i am able to turn the ignition to the off position and remove the key without putting the vehicle in park. while this has not resulted in an accident yet, the car did roll down my driveway once. someone could die as a result of this problem. i believe the issue is with the ignition interlock. both the dealer and an independent mechanic told me it was an expensive repair and “not worth doing on this car”. the thing is, there is a recall for this very issue on other 1999-2002 honda accord sedans, but the recall does not include my car’s vin. this is a public safety threat that make me afraid to sell or donate my car. the problem has been ongoing for about 3 years. there are no warning lights associated with the problem, but a number of other electrical issues have been developing.
Complaint filed: 2018-09-30
Components: POWER TRAIN
update nthsa safety issue id 11132318 today my 2003 acura tl again tcs. cel. d5 blinking. ny car mileage is 123599 now i'm driving d4. not d5 if i d5 driving car sharking. dear. nthsa what can i do? thank you for help i hope transmissions recall. nor when i take picture only check sign. but obd ii scanner 5 code showing.
Complaint filed: 2017-01-11
Components: AIR BAGS
takata recall. i have just received my 7th recall notice for dealer replacement of the faulty airbag system. i have called dodge headquarters and time and again been referred to my local dealer. the dealer says they will call me when they get the parts. i have never heard from the dealer on this subject. i believe this started back in 2014/2015 but it's hard to tell since none of the notices are dated. when can i expect to get this possibly explosive part replaced?
Complaint filed: 2015-04-20
Components: SERVICE BRAKES
without any warning and fortunately at low speed the driver's side rear brake line developed a major leak. despite gm's claim that an incident such as this does not result in inadequate braking, it was difficult to stop the truck. further inspection of the brake lines yielded considerable corrosion in other areas. contacting the dealer where i purchased the truck revealed the high cost to repair this issue, despite the fact that it is a major safety issue with the truck. the dealer also made note that i should consider replacing the fuel lines. contacting general motors yielded the response that this is a maintenance issue and that they could do nothing to assist me. i do consider other components in the braking system to be maintenance items, not the brake lines. brake line failure can result in immediate catastrophic results with absolutely no warning. my exhaust system is the same age as my brake lines and is in excellent condition despite the same environmental exposure as my brake lines. general motors needs to address this serious safety issue. *tr
Complaint filed: 2014-08-11
Components: SERVICE BRAKES
brakes failed. brake lines broke due to rust. *tr
Complaint filed: 2014-02-04
Components: SERVICE BRAKES
as i was about to back out of a parking space at a local market, i pressed the brake pedal, and it promptly went to the floor. fortunately i live in a rural area and the route home did not require my driving in a high speed/traffic environment, but i nonetheless had to be extremely slow/careful to get it home, as i had minimal braking power(at best). once i got home i began troubleshooting myself including checking brake fluid levels, etc.(fyi, probably only a few hundred miles on vehicle since brakes were done). while checking the undercarriage for signs of leakage/other the first thing that struck me was the amount of rust on the frame/other metal parts. while i understand this vehicle is now approaching 15 years old it has been in storage most of that time(see current mileage)and as such, has been out of the elements for the most part. this includes very little(if any)driving in winter conditions(in other words, road salt). quite frankly i've seen vehicles parked out in fields for decades with less rust. anyway, while tracing the brake lines from the master cylinder sure enough i found the(first??)leak. it is in an area located on top of the frame where 2(?)brake lines are fastened, just before they turn into a (control module?), with the actual location being just beyond the driver-side front wheel well. looking at the current condition of the brake lines, fuel lines, ground straps, etc. i would not trust any of these to last much longer.let alone the frame itself. in conclusion, the thought of this thing(or other similar condition vehicles)out on crowded or high-speed roadways, well, i'd consider them serious accidents just waiting to happen.and speaking as one who likes to maintain his vehicles, i do not see this as an owner problem, especially when it looks as though many have shared similar(gm/corrosion)issues over the last few years, here and elsewhere. *tr