vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2018-06-28
Components: SERVICE BRAKES
odi 11101609 - update information. update, my car recall part was replaced for $574.04 and i picked it up yesterday 6-27-18, by a local auto parts repair shop, i have the bill to show proof. jaguar land rover gwinnett salesman frisco dollard 770-680-5000 ofc emailed me on 6-16-18 to sale me another car, i told him i want my car fixed not a sale. he told me to call mike white service mgr. after leaving several messages, mr white called me back very rude and stated, they would not compensate me for the recall defect part. after i asked him to run my vin he stated the recall part was replaced 6-29-2007 under my name. i told him that was impossible because i did not buy this car until 7-9-2007. he became more upset and short with me and said it would be after 7-4-18 before they could even look at my car $150.00 just to diagnostics plus any part or labor just bring it in, i told him it was not drive-able, he said that was my problem. nothing else they could or would do. i feel this was a total let down and neglect on my vehicle by jaguar land rover i could had been killed or serious hurt because of a faulty brake recall/defect part on my car that should have been replaced years ago at any service visit that i had at their place of business. now that i have paid the added expense for this repair and they were not willing to do anything to help correct this problem. un-justice has been done to me. *js
Complaint filed: 2016-06-09
Components: STRUCTURE
rust in the floor board on the passenger side. it fail the state of nh safety inspection. this should not happen, my teachers showed that the nissan altima had the same problems.
Complaint filed: 2015-05-22
Components: ELECTRICAL SYSTEM
i purchased my 2003 chev trailblazer new in 2003. i have never had any problems with it. it was parked in my driveway and i just went outside and unlocked it to put something in the vehicle and locked it back. about an hour or so later, i heard the horn start to blow but the keys were hanging up inside the house. i went out to see what the problem was and the vehicle started trying to crank on its on several times. then i smelled something and raised the hood and the fuse box located under the hood was melting. we disconnected the battery but it had already melted the box by that time. i had it towed to the dealership but they didn't know if there was a recall or not. i need for someone to tell me why a vehicle would do something like that when i was not even driving it at the time and if hopefully there is some kind of recall because i can't afford what they are telling me it will take to fix it. they said it destroyed all three wiring harnesses. ??
Complaint filed: 2014-11-20
Components: ELECTRICAL SYSTEM
my passenger side brake light is intermittent at best. replaced bulbs many times, cleaned contacts, etc.but no help.on-going problem . was rear-ended due to this exact problem. driver side brake light fine.it is always passenger side. many complaints about this same exact issue on-line. *tr
Complaint filed: 2018-08-27
Components: STRUCTURE
we purchased a 2004 toyota 4 runner in may of 2017. the dealer informed us that his mechanic had checked the vehicle over and was in good shape and should last us a long time. on august 14, 2018 i drive the vehicle to a toyota dealership approximately 70 miles away to have diagnostics run on it for an issue with the 4-wheel drive. after placing the vehicle on a lift and checking it out, he had us step into the shop with the vehicle still on the lift to show us what he found. the frame had multiple rust hole through the frame and one running vertically along the transmission frame bracket. it was so bad he made us sign a waiver releasing the dealership from liability before he would let us leave with it. this is a limited edition, 2004 toyota 4 runner with a little over 156,000 miles on it. i feel that toyota should stand behind their products as apparently this is a well-known issue with these vehicles. we have had our grandchildren in this vehicle and the frame could have collapsed at anytime causing death or injury to any or all of us. we bought it because of toyota's reputation which at this point is not worthy of anything when they don't stand behind it. this issue should have been addressed before the frames reach this point of being beyond repair.
Complaint filed: 2016-04-11
Components: STRUCTURE
sliding doors typically freeze shut in winter, even when water is not present (i.e. garaged). renders ingress and egress impossibly through these doors. also, motors and door bearings wear to the point of power doors becoming inoperable or place them in contact with the body of he vehicle. multiple owners report these and related/similar issues.
Complaint filed: 2014-11-01
Components: EXTERIOR LIGHTING,AIR BAGS,STRUCTURE,ENGINE
i was driving 2002 honda odyssey ex-l on the freeway. it was a stop and go traffic, vehicle in front of me stopped at certain point and i couldn't stop quick enough. to my surprise the air bag never deployed which caused a whiplash, bruise on the right side of upper body and also my left knee bump in to the dashboard. *tr
Complaint filed: 2015-09-27
Components: UNKNOWN OR OTHER
frequent clogging of a/c drain and drainage into driver side foot hold. the service department is unable to clean drain tube at this point. the car is not parked under or near trees.
Complaint filed: 2020-07-17
Components: STRUCTURE
tl* the contact owns a 2003 honda gl1800. the contact stated that upon inspection it was discovered that the frame was fractured. the contact indicated that the fracture was located at the mid section of the left side of the motorcycle. the cause of the failure was not determined. the local dealer trikes by rodney located at 1672 linden ave, zanesville, oh 4370 was notified of the failure. the manufacturer was not yet notified. the contact was informed that the vehicle was not included in the nhtsa campaign number: 05v027000 (structure). the failure mileage was 138,000.
Complaint filed: 2015-05-14
Components: STRUCTURE
tl* the contact owns a 1998 honda accord. while driving at various speeds, a clanking noise was present near the front end of the vehicle. while inspecting the vehicle, the contact discovered that the front passenger side of the subframe was rusted and corroded, which caused the frame to separate. the cause of the failure was not diagnosed. the manufacturer was not notified of the failure. the failure mileage was 185,000.
Complaint filed: 2014-07-22
Components: ELECTRICAL SYSTEM
we bought new a 2004 gmc xuv. from the beginning we had problems with the ignition switch. the car would turn off while driving. also, when parked the ignition switch would not completely turn off. the dash lights would remain on if you do not wiggle the ignition switch. when a few days you come back the battery would be dead. the dealer would not fix it. problem still exist. we keep a battery jumper in the car since new so we are not left stranded. the rear and middle window have failed four times. when this happens you cannot open the back gate or open the roof which i feel is dangerous. you cannot get in or out for there is no release. fixed four times and the window went down again at 74,000 miles and gate is lock again. it has been repaired by the dealer and private mechanics but, the problem still exists. we now have a speedometer and gauges that are not accurate. gauge lights come on then go off erratically. at the same time our air conditioner blows only on our feet. the mechanics say the entire control panel needs to be replaced. five months later the air conditioner works again. this will probably be our last gm car. *tr
Complaint filed: 2014-10-27
Components: ELECTRICAL SYSTEM
the gm ignition switch recall repair was performed today, and the key still switches itself off of the "on" position by itself. also the key can be pulled out of the switch very easily with the engine running. the only thing repaired was the plastic top, which was changed, so that it has to be on its own key ring. *tr
Complaint filed: 2014-03-06
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 chevrolet malibu. the contact stated that after turning the engine off, he was unable to remove the key from the ignition switch. the defect had occurred several times. the vehicle was diagnosed by the dealer and the ignition switch was replaced. the manufacturer was not notified of the defect. the failure mileage was 11,000. *tr
Complaint filed: 2015-06-10
Components: STRUCTURE
1997 jeep grand cherokee. consumer writes in regards to excessive rust. *smd
Complaint filed: 2016-11-25
Components: SERVICE BRAKES
live in minneapolis, and just lost the brakes on my 2001 chev tahoe lt this week. had been going down i-494 at 65 mph minutes before this. four blocks from my house driving on a main road, snowy and icy, made a left hand turn to my side street, and the car kept going straight. hit the brakes, the abs activated, and the brake pedal went all the way to the floor. virtually no brakes, but i managed to complete the turn without hitting anything, and limp it home. in the garage now getting fixed, estimated $500 - $1,000. with some googling and talking to 4 garages, it seems to be a pretty common problem. amazing to me that gm has not been forced into a recall over this. this could be fatal, if it hasn't been already.
Complaint filed: 2014-09-19
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1999 oldsmobile alero. while driving various speeds, the key would release from the ignition and the security warning indicator illuminated. the contact had to wait for the security warning indicator to deactivate before the vehicle could start. the vehicle was taken to an independent mechanic who stated that the ignition failed and the computer needed to be reprogrammed. the vehicle was not repaired. the contact mentioned that the vehicle was included in nhtsa campaign number: 14v400000 (electrical system). the manufacturer was not made aware of the failure. the failure mileage was unavailable.
Complaint filed: 2016-03-30
Components: SERVICE BRAKES
driving normal. light turned red. applied brakes. had no brakes. brakes all the way to floor. ran red light causing traffic collision. towed to shop. shop owner spend hours trying to diagnose. checked numerous things. found nothing wrong. told me i'm nuts. shop owner took for one last test drive and it happened to him! no brakes! he said he had considered jumping from truck. it scared him. turned out to be abs malfunction. abs opens all the way allowing all fluid to bypass resulting in no brakes! how can this not be a safety recall?
Complaint filed: 2015-05-06
Components: AIR BAGS
i was going east on a onelane street,when the other car made a left hand turn in front of me causing the accident,my airbag did not deploy causing my seatbelt to tighten around my lower back and creating pain and sprain.if airbag did deploy i would have suffer alot less. *tr
Complaint filed: 2014-03-17
Components: EXTERIOR LIGHTING
tl* the contact owns a 1997 ford f-150. the contact stated that while driving 25 mph, a burning odor was emitted into the vehicle as the driver's side headlight started to flicker. the contact mentioned that after inspecting the vehicle he noticed that the bulb had overheated and melted the bulb holder. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was repaired. the failure and current mileage was 118,000.
Complaint filed: 2014-05-15
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 saturn vue. the contact stated that while driving various speeds, the key slipped out of the ignition and caused the vehicle to shut off. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in any recalls. the vehicle was not repaired. the failure mileage was 100,000. the current mileage was 104,000.
Complaint filed: 2014-08-17
Components: ELECTRICAL SYSTEM
i was driving with my son. we were coming to a stop and lost all power steering, brakes, and all dash lights lit up. the ignition switch failed. very terrifying! how is my car not on the recall list???? we could have died!!! *tr
Complaint filed: 2014-04-14
Components: SERVICE BRAKES
basically the brakes arent doing its job. everytime i drive my gmc i would feel the brakes giving out and fear that it going to blow out any time soon. *js
Complaint filed: 2019-04-18
Components: SERVICE BRAKES
abs brake light is on this is unsafe in wet or snowy conditions
Complaint filed: 2014-12-23
Components: AIR BAGS
2004 honda civic. consumer concerned about the air bags in his vehicle. *ta updated 01/22/15
Complaint filed: 2014-06-11
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
abs and brake lights on dash on due to ecu and hcu failure. *tr
Complaint filed: 2015-10-17
Components: STRUCTURE
i purchased my car in 2013 as a used 2002 nissan altima. this past june of 2015, my mechanic noticed large rusted out areas behind each front tire on both the passenger and driver side of the undercarriage. the driver side was rusted so badly that one could easily take chunks of rusted undercarriage off. i quickly noticed a large hole, realizing that without carpet beneath my feet i would have had my left food through to the ground. after much research, i found that this is an all too frequent occurance in nissan altimas made in 2002-2006, and nissan refuses to recall these vehicles and/or pay for damages. with these facts in mind, one can see that this is clearly not an issue of poor care and maintenance by the owner, nor can it be blamed on salt and chemicals on the road in snowy areas. this issue was unsafe to myself and my passengers. if the rust had spread, it could have caused damage to other areas of the car, risking permanent damage, an unsafe vehicle on the road, and causing potential harm to my passengers and myself. the repair for this safety issue did not come at a low price, and the scenario is eternally frustrating. i will never buy a nissan altima again, and will continue to warn friends and family against purchasing nissans.
Complaint filed: 2015-09-17
Components: STRUCTURE
while opening rear hatch the handle pulled off. no undue pressure was used, it literally just pulled off into my hand as i attempted to simply open the door. i have read numerous complaints of this problem with this particular year model scion , this is obviously a manufacturing defect. scion/toyota refuses to replace the part without a substantial charge.
Complaint filed: 2014-08-16
Components: ENGINE
my pre cat went out so took it to shop to have it replaced. cost me 1000$. since then it has been burning oil very bad up to a quart a tank. and white smoke if accelerate even remotely more than gentle. nissan said my car isn't eligible for the pre cat recall. but it fits description as far as 2003 sentra with the 2.5l qr25de engine. if the don't want to replace the engine i would like them to buy the car for blue book. i am only second owner. it has roughly 87500 on it now. *tr
Complaint filed: 2017-06-20
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 mazda mpv. the contact stated that the recall notice for nhtsa campaign number: 16v354000 (air bags) was received in may of 2016. after contacting the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. the local dealer was not notified. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2015-02-17
Components: TIRES
2009 michelin latitude tour all season luxury tires p265/70r16 were purchased at costco 12/16/09. we went to our mechanic on 2/17/15 for a vibration problem on front end of our 1998 toyota 4-runner. after inspection he informed us that our tires were cracked on side wall. in addition the road force balance test shows severe runout on front tires and we should replace all 4 tires. we have only put 18,000 miles on these tires. my tires don't fall under the recalls but this doesn't seem right for that kind of failure to occur with such low milage. *tr
Complaint filed: 2019-05-18
Components: STRUCTURE
purchased vehicle in 2004. complied with a toyota inspection for possible rust on frame in 2012 and had vehicle sprayed with undercoating in 2013 (per toyota instructions). toyota knew there was a problem. by 2015 frame was still rusting and by 2018 rust is so bad that car will not pass inspection and being told frame is "conpletely rusted out" and "not safe to drive" by mechanics. now scared to drive the vehicle and worried about the safety of myself and family as frame may collapse or components come off at any moment. toyota refuses to take responsibility for the defect in sequoia and tacoma vehicles with this problem. problem is widespread. someone is going to die as a result when a massive frame failure happens while driving. please assist with pressure on toyota to fix this problem.
Complaint filed: 2015-07-28
Components: AIR BAGS
our jeep was recalled in nov of 2012 for faulty airbags that could deploy and cause a crash without warning. we brought the vehicle right in for repairs and have since been driving it around with two children in it. we then received another recall notice in jan 2015 stating that the original repair does not satisfactorily eliminate the potential for inadvertent deployments. we have since used the vehicle only when needed, but not with our children in the car, and have yet to be contacted to fix the problem that has the potential to cause a crash. we have contacted the dealer on several occasions only to be told that they do not have the parts to fix the problem, and have no idea when they will have the parts to fix the problem that can potentially cause a crash. today when we contacted the dealer and said that we have barely driven the car in seven months and we need to know if the vehicle is at least "safe to drive", we were told that they don't know if it is safe to drive and they also still don't know when they will be able to fix the problem. at this point we will not drive the vehicle and want them to buy the vehicle back. i don't understand how they are allowed to issue a safety recall on a car with a potentially deadly problem, but then tell the consumer that they have to drive the car until they get the parts. .updated 10-13-15 *bf
Complaint filed: 2014-08-27
Components: ENGINE
recently while on the highway my car died for about 3 - 5 seconds while driving 60 mph on the highway then resumed. my car has stalled a few times in the past but usually while accelerating in first or second gear so it wasn't much of a concern. but if my car just dies while driving 60 -70 mph i think there are some safety issues and it should be taken care of. research indicates it is an issue with the crank sensor and there is a recall for it. for some reason my vin is not included. *tr
Complaint filed: 2015-07-08
Components: SERVICE BRAKES
tl* the contact owns a 1988 (na) nissan 300zx. while driving approximately 35 mph, the brakes seized without warning. the vehicle was not repaired. the vehicle was taken to an independent mechanic who stated that the vehicle was working up to specification. the manufacturer was not notified. the approximate failure mileage was 124,000.
Complaint filed: 2018-04-05
Components: ELECTRICAL SYSTEM
the ignition switch interlock is not working the way it is supposed to and i am able to turn the ignition to the "off" position and remove the key without the transmission in park.
Complaint filed: 2014-06-26
Components: AIR BAGS
this vehicle was involved in a major roll off a cliff, landing on front end rolling several times then rolled side over side. the vehicle was a total loss. the airbags on both sides failed to deploy during this accident. the driver had multiple bruises and cuts around head, neck and arms. along with a concussion that is just beginning to clear up after 2 weeks. *tr
Complaint filed: 2014-05-22
Components: SERVICE BRAKES
the master cylinder and brake line caused a complete brake failure. all the brake lines are severely rusted, compromised, and all must be replaced. fortunately the failure happened in a restaurant drive through. moments before pulling into the drive through, i was driving my daughter on a busy roadway with a 50 mph speed limit. i do not feel brake lines should be made of materials that can corrode and fail without any warning whatsoever. the truck is very well maintained. with non-corrosive metals available for brake tubing it is inexcusable from a safety perspective. the government needs to address this to prevent clearly foreseeable injuries and deaths. *tr
Complaint filed: 2021-02-14
Components: STRUCTURE
my frame is rusted almost to pieces. i know this is a common problem with 4runner of the same year models. and i hope to get a recall because it's putting me and others at risk of wrecking the car and possible injuries.
Complaint filed: 2017-10-13
Components: SERVICE BRAKES
brakes failing as stated in recall. called, was told this model is not covered in recall. even though they are the exact same brakes as stated in recall.
Complaint filed: 2016-06-10
Components: AIR BAGS
takata recall i do not have a date for or my saab air bag recall. this clearly sends a message about gm. "don't buy gm, and from those companies which place people at risk of air bag failure"
Complaint filed: 2021-11-02
Components: STRUCTURE
the frame of the vehicle is rusted to the point my fist can fit through a hole in the frame.
Complaint filed: 2018-07-25
Components: STRUCTURE
tl* the contact owns a 2004 toyota tacoma. while the vehicle was being serviced by an independent mechanic, the mechanic informed the contact that the chassis frame was corroded and needed to be replaced. the vehicle was then taken to ira toyota of danvers (99 andover st, danvers, ma 01923, (978) 739-8300) where an anti-corrosion spray was applied to the frame. the vehicle was repaired, but the failure recurred. the vehicle was taken back to the dealer, but was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 66,000.
Complaint filed: 2017-07-05
Components: STRUCTURE
i have a 2004 chevy colorado with 132,000 miles on it. i was driving my truck doing about 25 mph when i couldn't drive it anymore. upon inspection the truck had a hole in the frame. i had to have the truck towed by to my home. this truck shouldn't have this problem yet. i hear this is a problem with several colorado owners.
Complaint filed: 2018-05-19
Components: AIR BAGS
i purchased a 2003 cadillac cts from car mart in anniston, alabama on or about may 5, 2017. shortly after signing the contract, which included an airbag reference, the service airbag lights came on. they come on at random times and include service airbag andrew airbag icon. i did not notice that the bottom of the airbag on the driver steering wheel had a small crack across it that you could actually see the airbag container. after being assured that an excutive of the company would review our contract and get back with me on this complaint around 2 weeks after taking possession of vechicle. as of today i have have not been contacted even after calling and leaving messages. i was driving down hwy.78 west when the lights first came on and continue to do so at random times. my wife is short so she is almost up to the steering wheel. i also have a 5 yr old daughter. i am in constant fear and worry that the airbag will deploy prematurely or when hitting a small pothole. i have checked for any recalls from the manufacturer and there are none. i would truly appreciate any assistance i can get to correct this problem. it is an accident waiting to happen.
Complaint filed: 2015-09-17
Components: FUEL SYSTEM, GASOLINE
2004 mercedes benz e-320. consumer writes in regards to vehicle warranty extension for repairs of fuel tank leaks. *smd the consumer stated in late 2009. he experienced a gas smell in the interior of the vehicle the smell became worse and eventually was noticeable outside the vehicle, too/ the vehicle was taken to the dealer to investigate and repair the problem. a leak was found on the left side of the fuel tank. the seal rings for the fuel level senders, fuel pump, filter assembly and harness were replaced in order to correct the fuel leak. *jb
Complaint filed: 2014-09-18
Components: STRUCTURE
the metal cord that is part of the automatic door mechanism frayed. this morning, the door would try to auto close but it got hung up and returned to full open position. we turned off the automatic door feature and attempted to manually close the sliding door. when my husband tried to close it manually, the rollers in the track hit the damaged part in the wire, the slide pushed out of the track breaking the window out that is positioned just in front of the track that the slide rolls in. the sliding door was hanging off the vehicle in a 45 degree angle and the driver side rear quarter window was shattered all over inside and outside of the van. my husband and i both got cuts on our hands from broken glass while we put the sliding door back on its track and covered the window opening to protect it from the weather. there is glass in my baby's car seat, stroller, and back seat where my older children normally sit. after i purchased the sienna i checked the reviews online and this frayed wire on the automatic doors seemed to be a recurring problem that toyota has known to be a defect but has not issued a recall for because no injuries have been reported. i was very thankful that my children weren't in the vehicle at the time that this all occurred because whoever was in the back seat as well as in the car seat near the slide door would have been hurt by the shattered glass. i called the local toyota dealership and i was told that this is not an issue they see often and all the reviews i read online were false. i was told i would have to bring it in to the dealership to assess the damages and repair it at my expense. we have no option but to leave the automatic door feature turned off and use the door manually now that my husband has been returned to its track. the glass will be replace at our expense on 9/19/14. *tr
Complaint filed: 2014-10-31
Components: AIR BAGS
there has been a recall on the front passenger airbag inflator module. despite several notices and a federal reminder to have this fixed as a customer, toyota as a company has no remedy as of yet. all paperwork states "any authorized toyota dealer can inspect and, if necessary, replace the airbag inflator module.please contact any authorized toyota dealer dealer to schedule an appointment to have the remedy performed as soon as possible." after making this appointment and leaving my car overnight, i was told there was no remedy available. after calling toyota, they said that at this time the only solution is to not allow a passenger to ride in your car. this defeats the purpose of a car. if you have notated an issue and want to alert the public and have us all take time off to have the issues fixed, then why wasn't there a "fix" in place. it seems as though they can replace the entire airbag inflator module to fix the problem, but they are not wanting to take on that cost, which puts me and my family/friends in danger. this is ultimately frustrating, inconvenient, and dangerous. this is an extremely libelous situation. *tr
Complaint filed: 2016-04-08
Components: ENGINE AND ENGINE COOLING
tl* the contact owns a 1997 pontiac grand prix. the contact received notification of nhtsa campaign number: 15v701000 (engine and engine cooling); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect. updated 05/31/2016*lj
Complaint filed: 2014-07-02
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
abs light along with brake indicator light is on. multiple defect codes for abs module shown on scanner. brakes not fully stopping vehicle when depressed. bought vehicle in may 2014. cruise control acting funny. *tr
Complaint filed: 2014-04-10
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 pontiac bonneville. the contact stated that whenever there was a slight bump to the ignition switch while driving, the vehicle would stall. the vehicle was not taken to a dealer or independent mechanic. the manufacturer was made aware of the issue. the failure mileage was 167,850 and the current mileage was 169,100.
Complaint filed: 2014-08-04
Components: ELECTRICAL SYSTEM
the truck was parked on the driveway at home and on july 29, 2014 i wanted to drive it to a store and could not turn the key in the ignition. the ignition switch did not work anymore. the truck only has 93000 miles and in the past 8 years and we did not drive it every day. many days and weeks was just parked. therefore, the ignition switch does not have so much usage. *tr
Complaint filed: 2019-10-23
Components: AIR BAGS
i received an email telling me that there is a possible safety risk involving the airbags of my car.
Complaint filed: 2021-06-22
Components: AIR BAGS
honda refuses to replace recalled airbags. i've been trying for a year and even when they "order" the part they don't have it when i arrive. this has happened repeatedly. i was in a car accident today and the airbags didn't deploy and they should have. after reading all the online complaints i feel lucky they didn't deploy and extract flying metal pieces. its inexcusable to have a recall and then refuse to fix the problem. honda's negligence could have cost me my life today. * (recall related incident) ts
Complaint filed: 2015-04-02
Components: AIR BAGS
tl* the contact owns a 2004 toyota corolla. the contact received notification of nhtsa campaign number: 14v312000 (air bags); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2017-11-07
Components: AIR BAGS
on october 25, 2017 i received a letter about airbag safety recall from the department of highway safety and motor vehicle regarding an urgent request from nissan manufacturer concerning safety issues affecting my vehicle. there information received from my nissan 2002 sentra that is currently registered under my name. i am filing the complaint to verify what will be my next step to take immediate action and have this issue repaired for free. i am concern for my safety !
Complaint filed: 2016-04-05
Components: AIR BAGS
takata recall: i have been on a waiting list for a recalled airbag replacement for several months. neither the honda service department nor the honda general managment will return my calls. honda's "recall resolution team" has been attempting unsuccessfully to get the honda dealer to respond to me. the dealership is: proctor honda, 2373 w tennessee st, tallahassee, fl 32304. tel: (850) 576-5165. as a result of being placed on a waiting list, and then ignored, i have been driving a vehicle that could potentially injure me. it has been more than 2 months. i don't recall the original date i was placed on the waiting list, but it could be 6 months or more.
Complaint filed: 2018-03-10
Components: ELECTRICAL SYSTEM
the ignition switch can turn completely off while the car is not in park. when i went to shut car off while i was stationary, i forgot i had it in d5 which is drive. i shut the ignition all the way off and i was able to pull the key out. got out of car an started to move.
Complaint filed: 2015-09-20
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
had to recently replace fuel ejection and other part for fuel leaking and fumes overcoming in car. now the speedometer, fuel and tack gauge stopped working. gm has not recalled this on the impala and they are aware this is a problem but will not take responsibility. these issues have been a serious safety hazard for my daughter and cannot drive the car. every chevy dealership and parts stores think there is a recall until they look it up. thats how much they are aware of the issues. once again ill have to pay approx. 300.00 just for the part. dorman oe solutions instrument cluster. how can we stop gm from getting away with this! we need help!
Complaint filed: 2021-11-18
Components: UNKNOWN OR OTHER
i was driving on business highway 85 in thomasville, north carolina on a clear, cool day. there were no other cars on the road, and no overpasses. while traveling at about 60 miles per hour, all of a sudden there sounded a loud bang overhead, like an explosion. i immediately pulled over to discover the sunroof was completely shattered, appearing to have exploded from the inside out, with the glass pointing upward toward the center. luckily, the sun shade was closed or glass would have flown all over myself and my son in the backseat. also fortunate that no other cars were on the road, as glass would have flown at any cars behind me as well. i reached my destination and cleaned up the glass and vacuumed it so as not to endanger anyone while driving. i have not had the car inspected yet, but it is available for inspection. there was no warning whatsoever of this happening, and i am certain nothing fell on the car. there was nowhere for anything to fall from and there was nothing in the crevice but shattered glass.
Complaint filed: 2018-08-25
Components: ELECTRICAL SYSTEM
ground wire to twilights can't handle current and therefore blows out and triggers the light control module which makes the headlights flicker and die prematurely and causes lights on the dash that are in accurate
Complaint filed: 2015-10-09
Components: STRUCTURE
the rear hatch has to be lifted manually and held up at all times or it will crash down on you with the full weight of the hatch. i had to use both of my hands to get it opened. i had to physically hold it up to access anything in the back. it's extremely heavy. i was worried it would come crashing down on my back, head or arm, causing serious injury. the vehicle was parked, no engine running. this is not a remote open hatch.
Complaint filed: 2019-03-01
Components: STRUCTURE
tl* the contact owns a 2004 ford f-150. while the vehicle was being serviced at jim trenary ford (located at 255 john deere dr, moscow mills, mo 63362, (636) 356-9000), the technician noticed that the frame was split completely in half and needed to be replaced. the technician informed the contact that the vehicle could not be driven. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and did not assist. the approximate failure mileage was 200,000.
Complaint filed: 2017-08-18
Components: EXTERIOR LIGHTING,AIR BAGS
takata recall. my srs light has been on my dashboard since i got my car no one seems to know why they said i have air bags. so i did some reasurch and my passenger and drivers airbags are recalled and there is also a recall on my lo beams on my headlights. no incident has occurred but i would like to get the recall fixed on my car.
Complaint filed: 2014-09-23
Components: ELECTRICAL SYSTEM
car would not start security light blinking ,let it sit for 15 minutes then it starts, really disappointed . *tr
Complaint filed: 2014-04-04
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1999 chevrolet malibu. the contact stated that the vehicle failed to start and the anti-thief warning light illuminated. the vehicle started after a ten minute wait. the failure occurred ten times over a period of one year. the vehicle was taken to the dealer who was unable to diagnose the failure. the manufacturer was notified of the failure. the approximate failure mileage was 77,500. updated 6/2/14*cn the consumer stated he experienced the problem for years. he asked the dealer to disconnect the anti-theft device, but they said no. updated 06/24/14
Complaint filed: 2016-11-16
Components: AIR BAGS
takata recall - this is a 2003 car i used to lease. bmw still has me as the lessee of this vehicle which was turned in to bmw in 2006. someone driving this vehicle will not get this recall because of poor record keeping. this is not the only incidence. i have other leased bmw's that still had me as the lessee. please investigate. thank you.
Complaint filed: 2014-03-12
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1992 pontiac bonneville. the contact stated that while driving 50 mph, the vehicle stalled without warning. the vehicle was restarted and functioned properly. the vehicle was taken to the dealer for inspection but they were unable to reproduce the failure. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 100,000. the vin was unavailable. *tr
Complaint filed: 2016-11-30
Components: TIRES
bought firestone affinity touring tires two years ago, and on my rear tire the sidewall blew a 4.5 " chunk out of it where the tread meets the sidewall. i have had my alignment checked twice since buying the tires and they are rotated every 5-5.5k miles. the tires are 195/60/15. i contacted firestone but did not receive a response.
Complaint filed: 2014-04-21
Components: AIR BAGS
accident involving this car rear ending another vehicle. air bags did not deploy. this car was involved in a recall in early 2013 involving airbags deploying due to faulty electronic control module. we complied with the safety recall notice and had the car repaired by toyota in 3/2013. *tr
Complaint filed: 2020-01-06
Components: STRUCTURE
dealer claims mb has no recall on this car even though nhtsa has a recall number: 19v918 for glass panel detaching from vehicle. please advise me of next steps to get dealer compliance.
Complaint filed: 2020-01-02
Components: AIR BAGS
my nissan pathfinders air bag dash light is flashing. i have had it reset and it starts flashing again after a few hours of operation.
Complaint filed: 2017-12-08
Components: STRUCTURE
both inter and outer side panel is rusted out, that can caused tire to blow out
Complaint filed: 2014-05-16
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 saturn ion. the contact stated that when the horn was activated it would continue to sound until the vehicle was shut off. the failure recurred numerous times. the manufacturer was notified of the failure. the failure mileage was 125,000 and the current mileage was 130,000. updated 8/27/14*cn updated 09/15/2014 *js
Complaint filed: 2015-05-01
Components: SERVICE BRAKES
tl* the contact owns a 2002 chevrolet tahoe. the contact stated that while coming to a stop, the abs activated independently. the vehicle was taken to the dealer, who diagnosed that the sensor and the wheel bearing needed to be replaced. the vehicle was not repaired. the vehicle was previously repaired under nhtsa campaign number: 05v379000 (service brakes). the manufacturer was notified of the failure. the failure mileage was 145,000.
Complaint filed: 2018-05-09
Components: SERVICE BRAKES
takata recall i've change the brake switch on my car over four times and it went out again. mt car will not chage gier when this happens. i would like to know if there has been a recall with this problem. this happens after the vehicle is park.
Complaint filed: 2017-10-27
Components: SERVICE BRAKES
i get a brake light and a slip light sometimes when applying the brakes. makes an awful noise and sometimes the brakes fail to operate. i have to turn the car off and restart it to reset something and then its fine for a few days and comes back. it is very scary. others who have the same vehicle have complained of the same thing. saying they think the brake master cylinder is defective. i have also heard of people crashing their suv because of this. this happens just when applying the brakes. i see this a lot in the forums and wonder why they haven't recalled this dangerous defect. this has been happening numerous times in the past 5 years.
Complaint filed: 2016-07-19
Components: SERVICE BRAKES
brake line are rusting and failing. i was driving in the city and the pedal went to the floor when i applied the brakes. this is the second line to fail from rust and the other 3 look very rusty.
Complaint filed: 2015-01-27
Components: AIR BAGS
hit a car doing 85 mph ripping off my front bumper an side panal on passsenger side along wit headlite assembly an grill air bag did not deploy. *tr
Complaint filed: 2014-08-10
Components: AIR BAGS
this vehicle 2005 impala was in a accident twice once when we first got it. and know 08/04/2014 with front end damage. either time no air bag was deployed!!!!! the last accident was a direct hit to the left front of the vehicle!!! no air bag deployed!!!!
Complaint filed: 2018-05-19
Components: AIR BAGS
same problem everyone else has with passenger side air bag malfunction. $1500+ repair, but will do it again, as it is faulty parts. someone sits down in the passenger seat too hard, and it sets off the warning.
Complaint filed: 2018-04-23
Components: VEHICLE SPEED CONTROL
sudden acceleration of vehicle while driving on road at regular speed. this has happened now for the third time since october 2017. the latest incident on 4/23/2018.
Complaint filed: 2014-10-10
Components: STRUCTURE
while driving down the road i heard a popping followed by a lot of metal noise. the truck seamed shift around. upon looking under the truck the body mount under the passenger seat was gone on both sides of the frame. the cab is now sitting on the frame and some parts around the passenger front mount are cracked. called ford, not under warranty or recall. (good answer?) i think not.took to local ford dealer in ri. told him what the problem was and that my wife wanted to use the sport trac to pick up our 1 year old grandson. he told me the truck was unsafe and not to drive it . sound like a maintenance issue? sounds more like a product failure. ford knows. nhtsa knows. we who own know. this is not environmental due to the fact that i see it is also happening in texas too. so i will call ford again and demand the fix as many times as it takes til my truck is fixed. the nhtsa needs to start calling this what it is "ford"s bad product decision and not the burden of the consumer. *tr
Complaint filed: 2015-05-11
Components: ELECTRICAL SYSTEM
1999 buick lesabre. consumer writes in regards to defective ignition switch- anti theft wiring issues. *smd the consumer stated the ignition switch had to be replaced. an examination revealed that one of the anti-theft wires was broken and the second wire had the protective insulation coating cracked through to the copper wire. it appeared that rotation of the cylinder had chafed over time and compromised the integrity of both wires and the cause the security dash light to illuminate and the vehicle not to start. *jb
Complaint filed: 2017-07-14
Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS
i have had more problems with my 2004 grand marquis, the lights don't work, headlights go off while driving at night, airbags don't work, electrical, seats, steering, brakes, all of the electrical, catalytic convertor keeps going out, also engine problems, among many other things. i was in an accident, where my steering didn't work properly and i was hit by someone, not my fault, but my car ended up spinning so bad that i hit my head off of the steering and received injuries,,party in other car was not injured. i was also driving at night on the highway and my lights went out, i was hit from behind. but also, because of my headlights and steering this has been happening, air bags, never deploy. received some serious injuries, banged my knew also very badly.
Complaint filed: 2016-02-10
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 jeep liberty. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the parts to do the recall repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2015-12-30
Components: AIR BAGS
tl* the contact owns a 2005 bmw 530i. the vehicle was repaired under an extended warranty through the manufacturer. the contact stated that when the vehicle was started, the passenger side air bag warning indicator was consistently illuminated. the failure recurred each time the vehicle was driven. the vehicle was taken to the dealer where it was diagnosed that the front passenger seat occupant detection mat was faulty and needed to be repaired. the vehicle was not repaired. the contact was informed that the vehicle was not included in nhtsa campaign number: 13v564000 (air bags) because the vehicle was previously repaired under the manufacturer's extended warranty. the manufacturer was made aware of the failure. the approximate failure mileage was 170,000.
Complaint filed: 2014-11-01
Components: SERVICE BRAKES
applied brakes to place vehicle in reverse to back out of parking spot. brake failure message appeared on instrument panel message display. brake pedal went to the floor and vehicle started rolling. no brake pressure was available to stop the vehicle. had to utilize parking brake to stop vehicle motion. *tr
Complaint filed: 2014-07-18
Components: SERVICE BRAKES
the brake lines are very rusty which has caused the brake line to break and cause the brakes to fail. *tr
Complaint filed: 2015-04-16
Components: AIR BAGS
driving out of my neighborhood all of a sudden the two front airbags deployed for no reason. there was no one near me and i was able to safely stop and get out. however the airbags had already done it's damage to both my arms as well as my stomach, as well as my little yorkie that was in my lap. thank god i hadn't made it to the highway before this happened. *tr
Complaint filed: 2022-05-19
Components: AIR BAGS
i requested volvo cars of seattle and customer care/volo to have repairs done as per the recall notice of 1214/2021 and was told the parts required are on back order and i will be notified when they come in. to date i have not received any notice from the dealer that the parts are available. when will parts be available and can this vehicle be driven safely before appropriate repairs are made?
Complaint filed: 2019-01-27
Components: ELECTRICAL SYSTEM,ENGINE
my car was parked turned off . i went into a store and came back out to my car in flames it is destroyed and i am devastated. the fire started under the hood where the engine is the engine is destroyed. tires burnt up completely undriveable.
Complaint filed: 2017-07-05
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 cadillac escalade. while driving 55 mph, smoke was seen coming from the front middle console. the contact pulled the vehicle over to the side of the road and flames were seen coming from the console. the contact exited the vehicle and the fire department arrived to extinguish the fire. there were no injuries. neither a police nor a fire report were filed. the vehicle was towed to a tow lot. an independent mechanic stated that a penny fell into the lighter and caused an electrical shortage. the vehicle was not destroyed. the contact was repairing the vehicle himself. the local dealer and manufacturer were not notified. the failure mileage was approximately 150,000. the vin was unavailable. *tt
Complaint filed: 2020-01-06
Components: POWER TRAIN,WHEELS,UNKNOWN OR OTHER
i bought a car from a private party/dealer only to find out that repairs needed are more than cars worth, then i checked car fax to find out that mileage had been turned back a lot. this person lists 3-4 cars for sale a week and i can't find any one that wants to help. i know i am stuck with car unfortunately it was for my handicapped son that started college recently and used all his savings for car. i found that this person goes under several names and only location i have is where i bought the car. his home address is unknown at this time. attempts have been made to contact him where i bought the car but every thing failed and person is still selling cars today. i forgot i was suppose to buy a 2003 but turned out a 2001, if you could direct me to somebody in il. that can help i would appreciate it. every one tells me to find a lawyer but all my searching came up zero plus no home address and no help from local law. been 2 months of digging and searching. please help *tr