vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2016-09-08
Components: ENGINE
purchased a used 1997 pontiac grand prix for my son in 2003 when he turned 16. during a short trip home from a livestock judging contest in the spring of 2005, he had pulled away from a stop sign and immediately noticed smoke coming from the engine compartment. he pulled over and opened the hood to see his entire engine engulfed in flames. the car was in a rural area and by the time fire personnel got to the scene, the entire car had been burnt up in flames. approximately a year or two after the incident we received a recall notice from gm identifying the exact problem we had encountered. after numerous contacts with gm wanting some sort of restitution they denied our claim because we no longer had the car for them to investigate or any pictures. we did have the testimony of the tow truck and the west brooklyn il fire personnel but would not accept that. over the coarse of the years they keep sending us recall notices on the same vehicle wanting us to bring it into the dealer for repair. we just received another notice with the information on who to file a complaint with which is what has prompted this complaint letter.
Complaint filed: 2014-07-13
Components: STRUCTURE
dash cracking. dash is in pieces and may affect airbag deployment. *tr
Complaint filed: 2015-05-12
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 2500. the contact received notification of nhtsa campaign number: 14v770000 (air bags); however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2017-10-12
Components: ELECTRICAL SYSTEM
cpsp: my car, a 1996 nissan sentra, lost all power while driving. no power steering, no power brakes, engine turned off. this has happened twice while driving, and numerous times when i go to start up the car and nothing happens. *bf the consumer stated the failure was due to a faulty intermittent circuit. updated 10/16/2017*js
Complaint filed: 2024-09-20
Components: AIR BAGS
this complaint relates to safety recall campaigns work regarding my 2003 acura tl car's srs (air bags). i took my car to the acura service center in guaynabo, pr, for recall related repairs at various times during 2022 and 2023. the last time was [xxx]. the problem is that the acura center's initial recall-related repair may have been faulty, thus causing the srs warning light to turn on and stay on while i drive the car. the srs warning came on a few days after the initial acura service was performed. i was told during the second visit that they just had to reset something in the car's computer to turn off the srs warning. but the srs warning light would turn on again a few days after each service visit. the last time i took the car to acura regarding this problem was on [xxx]. at that time, i requested a thorough diagnosis of the srs problem. after that visit , the acura service center sent me a video of the inspection work performed. however, that video and the $144.95 invoice paid, do not show that any srs diagnosis work was done. they just did a "multi point" car mechanical condition inspection. regarding the srs problem, they again turned off the srs warning light but did not indicate that in the video or the invoice. a few days later, the srs warning came back on again. i called the national honda hq offices in the california, a few months ago. i expressed my frustration with the acura dealer's failure to resolve this safety problem. they told me that they could not do anything, that i have to go back to the acura dealer in pr (something that i already did, various times.) this is why i am now submitting this complaint to nhtsa. i present this complaint as a failure of the acura corporation to satisfactorily perform the srs safety recall work. they must re-do the work adequately on my acura tl 2003 automobile. please help. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Complaint filed: 2015-02-07
Components: SERVICE BRAKES
was driving with my children in vehicle. as i was approaching intersection, stepped on brake pedal and it went completely to floor. the brakes were not working at all. i had to downshift and use emergency brake in order to avoid collision. had to have suburban towed. *js
Complaint filed: 2015-06-16
Components: SUSPENSION
the lower control bushings have been replaced 3 times in 46,197 miles over 12 years. the last time control arm and bushing were replaced. first time was 5-21-07 with 20,204 miles on the car. second time was 5-21-08, only one year later, 22,309 miles on the vehicle, just over 2000 miles from a year ago when it was done. the dealer covered it because it was warranty from a year ago. wonder if it was ever done the first or second time. we just had the control arm and bushings replaced 5-27-2015 at 46,197 miles. now the dealer originally told my wife this does not happen until the vehicle has about 80,000. wow looks like a major issue for them.
Complaint filed: 2016-03-26
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)
driving on hwy 178 at about 9 pm and the front head lights and turned completely off. i moved light switch on and off and my light would not go back no on.also while driving the kern canyon hwy 178 taking the curves my ingine shut off and steering and brakes locked up this has happened several time while driving at 20 mile speed.
Complaint filed: 2023-06-07
Components: AIR BAGS,SEAT BELTS
was in a horrible car wreck yesterday and none of my airbag is avoid but yet my no check engine light none of my lights were on so i don't understand the problem you could have nearly killed me is what i got spent around three times and put back at the gas station that i left
Complaint filed: 2014-12-22
Components: SERVICE BRAKES
everything appeared normal when i was driving to the bank. as i was slowing to make the turn into the bank the brakes felt a little spongy. as i pulled up to the atm brakes continue to be spongy. finished at bank and cautiously started driving home. first stop light, i had to gear down to slow to allow me to stop as the brake hit the floor. pumping helped me stop in time to not hit the car in front of me. i should have probably called for a tow at that point, but only had back roads left to get home. drove very slow (less than 5mph) by time home had no brakes left. going slow enough to hit curb opposite of my driveway to stop and then backed into uphill driveway so gravity stopped me to put in park. btw - no emergency brake to help, that is not working. got out and a steady stream of brake fluid was coming out from under the drive side door. looked under vehicle and saw fluid leaking from corroded (rusted) brake line between master cylinder abs box. took a look at all the other line and surprised to see how corroded all of the brake lines are. i was also kind of surprised to see how horrible the entire underside, including frame, have rusted for a 10 year old truck. definitely very upset the brake lines are that corroded and will all need to be replaced to provide confidence another one is not going to burst. i'm just very happy i didn't get in an accident and i sure hope it doesn't take someone dying for gm to issue a recall. given the size of these vehicles and the shear damage they could do to property or human life should be a concern to gm. i'm a huge fan of gm/chevy trucks, but pending what happens may dictate my next truck. my truck has been sitting as i have not had time to try to repair myself or money available to be able to take the chance at how much a shop is going to charge. *tr
Complaint filed: 2014-11-14
Components: ELECTRICAL SYSTEM
i received recall letter from gm for "unintended key rotation". i had previously contacted gm indicating issues with ignition switch; gm then issued "unintended key rotation" letter. i had the recall work performed, yet issue continued. i contacted gm; i was informed my vehicle was not eligible for ignition switch recall as vehicle was "outside of parameters of 10 years or 100,000 miles", "whichever comes first". my vehicle is a 2002 with approx. 95,675 miles. i was informed the dealership "suspected" issue was "worn out ignition switch". dealership did not perform mechanical diagnostics, only voiced "suspected". nhtsa investigation needs to be done to determine if these 2002 vehicles contain the same gm ignition part numbers,if so, our vehicles must be included in the gm ignition switch recall. gm described in their recall what the mechanical issues are in this ignition switch recall, my car has those mechanical problems; yet gm refuses to issue a recall letter for "ignition switch" citing they are not obligated because nhtsa set parameters of "10 years or 100,000 miles, whichever comes first." to meet the criteria that gm must issue recall letters for ignition switch. if the defective part is the same on these make models and customers are documenting they have this mechanical issue, they must be included in this recall and we must not be held at a financial hardship and be left with driving known unsafe vehicles. to those olds owners that read my complaint, if you have encountered similar a issue, it is important that you as well file a complaint so that the database will include our make/model years and gm and nhtsa will be required to expand their parameters to include our made/model vehicles in this ignition switch recall. updated 12/10/14.*jb
Complaint filed: 2017-10-24
Components: EXTERIOR LIGHTING
i was driving in the dark and my automatic headlights turned off. i pulled over and was able to get them back on. i got on the interstate in heavy traffic. i was driving in the middle lane with two tractor trailors to my right and traffic to my left. suddenly it went dark. it was very scary. i got around the trucks and pulled into the emergency lane. before i came to a complete stop they turned on and stayed on. i haven't driven in the dark a long distance until the other night. my headlights may have been turning off and on in the daylight without my knowledge. i checked and there wasn't any open recalls. although the 2006 chevrolet trail blazer has a recall for the same problem. headlights turning off while driving.
Complaint filed: 2014-09-22
Components: SERVICE BRAKES
it sat on the side of the driveway for about three months, then when i backed it out of the driveway, i lost all of my brakes. i ran into a tree with the rear bumper. there was just a small dent in the rear quarter panel. i had to have three brake lines replaced. *tr
Complaint filed: 2015-10-07
Components: AIR BAGS
tl* the contact owns a 2002 kia optima. the contact stated that the air bag warning light illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 50,000.
Complaint filed: 2020-12-16
Components: ELECTRICAL SYSTEM,VISIBILITY
tl* the contact owns a 2003 honda cr-v. the contact received notification of nhtsa campaign number: 20v768000 (electrical system, visibility). the contact stated that after parking and rolling down the window, the window failed to roll back up. the vehicle was taken to an independent mechanic and an unknown repair was performed. the contact was concerned that the failure would recur if the window was rolled back down. the manufacturer was not notified of the failure. the approximate failure mileage was 170,000.
Complaint filed: 2014-07-22
Components: ELECTRICAL SYSTEM
every time i go to slow down i stall. i have taken it in to be serviced. i'm not sure what part they changed but it's still doing it. i'm afraid to drive the car. i bought it because i was told it was a good family car. i can't even see my grand kids i'm to afraid to drive it. when i say it stall all the time i live 13 miles from work and i will stall 6 times before i get there. *tr
Complaint filed: 2015-03-09
Components: AIR BAGS
tl*the contact owns a 2005 bmw 330ci the contact received notification of nhtsa campaign number: 14v428000 (air bags) however, the part needed to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the delay. the contact had not experience the failure. updated 4/20/15*cn updated 06/18/19. *jb
Complaint filed: 2015-06-15
Components: AIR BAGS
tl* the contact owns a 2003 toyota avalon. the contact received notification of nhtsa campaign number: 15v043000 (air bags); however, the part was unavailable to perform the repair. the contact stated that the manufacturer exceeded a reasonable about of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2014-12-30
Components: ELECTRICAL SYSTEM
chevrolet malibu consumer is seeking reimbursement for expenses *cn the consumer stated the ignition lock cylinder was replaced, due to the vehicle stalling. *jb consumer follow-up. updated 01/28/15.*jb
Complaint filed: 2024-09-19
Components: STRUCTURE
undercarriage frame rusted to the point where structural rust was formed in various places this rust has made a whole and cracks to the frame causing my vehicle to become a safety hazard on the road
Complaint filed: 2016-08-10
Components: STRUCTURE
tl* the contact owns a 1999 toyota tacoma. the contact stated that the vehicle's frame had rusted out. the vehicle was taken to the dealer, but not repaired. the manufacturer was made aware of the issue. the vin was unknown. the approximate failure mileage was 90,000.
Complaint filed: 2017-12-18
Components: SERVICE BRAKES
i ordered pronto brake drum part number bd80003. the part numbers are casted into the part. the drums were different and one of them causes the wheel to freeze. the source of the parts for the retailer said it was defective. the retailer reshipped the parts 3 times, each time the drums received were defective. i was forced to switch to another brand.
Complaint filed: 2015-10-30
Components: STRUCTURE
tl* the contact owns a 2003 toyota tacoma. the contact stated that the frame of the vehicle had excessive rust. the vehicle was repaired, but the details were unavailable. the manufacturer was made aware of the failure. the failure mileage was 126,000. the vin was not available.
Complaint filed: 2015-01-14
Components: FUEL/PROPULSION SYSTEM
tl* the contact owns a 2003 chevrolet pickup. the contact stated that the fuel system was leaking. the vehicle was taken to the dealer, but the diagnostic results were unknown. the vehicle was not repaired. the manufacturer was made aware of the failure. the vin was unknown. the failure mileage was 148,000.
Complaint filed: 2014-09-12
Components: AIR BAGS
tl* the contact owns a 2003 pontiac grand am. while driving approximately 20 mph, the contact's vehicle rear ended the preceding vehicle. the air bags failed to deploy. the suffered injuries and a police report was not filed. the vehicle was not repaired and the manufacturer was not notified of the failure. the approximate failure mileage was 139,000. updated 12/01/14*lj updated 01/27/15*jb
Complaint filed: 2014-11-17
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 pontiac grand prix. upon attempting to start the vehicle, the key would not turn over into the on position. the contact made multiple attempts to start the vehicle. the failure began after the vehicle was repaired under nhtsa campaign number: 14v400000 (electrical system). the vehicle was towed to the contact's residence. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 24,000.
Complaint filed: 2015-12-07
Components: SUSPENSION,STRUCTURE
shock frame support on right rear side completely rusted out making vehicle unsafe to drive along with entire area rusting out prematurely. i can see the outside thru my speaker grill. how could this not be a safety recall when it is clearly a ford defect? repair quotes in the $2000- $2500 range.
Complaint filed: 2015-03-10
Components: STEERING,SUSPENSION
1992 chevrolet silverado. consumer writes in regards to vehicle pulls into opposite lane while driving and consumer requests any recall notices for vehicle. *smd
Complaint filed: 2018-07-07
Components: SUSPENSION
2001 toyota tundra. frame rusted out. 194,000 miles. installed new exhaust system in fall 2017. frame was ok had some surface rust. on memorial day i installed new caliper, rotor, shoes. at that time i could see the frame was bad, i could put finger through the frame. truck unsafe to drive.
Complaint filed: 2015-07-13
Components: STEERING,ELECTRONIC STABILITY CONTROL (ESC)
i was nearly involved in 2 accidents in the past week and i no longer feel safe driving my car. i have a 2005 chevy corvette which has very low mileage on it ( 42,000) for how old it is. the problem i am experiencing exactly matches a recall listed for 2005 chevy corvettes however because my vin number does not list that recall chevy refuses to honor it. this recall: http://www-odi.nhtsa.dot.gov/cars/problems/defect/relateddefectssummary.cfm?rcl id=10v172000 defectidlist=ea09002 moduletype=vehicles type=vehicle below are brief summaries of the near accidents that occurred: 1. i was switching lanes in the city and the car locked the steering wheel, applied the breaks, did does not let me accelerate such that i was stuck in the middle of two lane and a car in the lane i was trying to change into nearly hit me and had to swerve around me. 2. i pulled out of the grocery store parking lot and the car did the same thing (locked the steering wheel /applied the breaks/reduced throttle). oncoming traffic turning onto the street once again nearly hit me as i could not accelerate or move the car without restarting it. this has also happened a few times to me while in the parking lot. the message, "service active handling system" appears on the dashboard when this happens. i would like to go on record stating that this is a problem in case future problem causes an accident. *tr
Complaint filed: 2014-06-10
Components: SERVICE BRAKES
as i was driving on the highway the 'check advance track' light came on. the light has been coming on and for couple of weeks now. check with a mechanic and was told might be a abs sensor. *tr
Complaint filed: 2014-09-06
Components: AIR BAGS
there appears to be a defect with the air bag system. the warning light was intermittently illuminated, and it now remains lit nearly every time the vehicle is driven. i brought the car into the dealership (acura of stevens creek in california). they see the air bag system issue, but will not take a look at the car for less than $180. i unfortunately don't have $180 for just a look (this amount does not include the cost to fix the problem). the worst part is that this appears to be a known problem under warranty, but they refuse the look at the car unless i pay $180. i am extremely angry they would put my family and me in unnecessary danger like this. also, if this is a known defect, they should repair all their cars on the road and not subject people to dangers like this. *tr
Complaint filed: 2014-12-18
Components: ELECTRICAL SYSTEM
2002 chevrolet malibu classic. ignition lock cylinder was replaced. *cn
Complaint filed: 2014-10-02
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 oldsmobile alero. the contact stated that the vehicle stalled on several occasions. additionally, the key failed to turn in the ignition. the vehicle was towed on several occasions and repaired. the repairs were unknown, but the failure persisted. the contact received a recall notification for nhtsa campaign number: 14v400000 (electrical system) and stated that the part was not available. the dealer did not provide a specific date for when the part would become available. the manufacturer was notified. the vehicle was not repaired. the failure mileage was not available.
Complaint filed: 2015-12-28
Components: SERVICE BRAKES
"takata recall" it has the abs light on and the brakes feel like is going to pop or dont even work in one point im really scare to drive it change the brake boster and nothing fuse sensor for the a b s. and nothing i wish just to give it back to the ford comp.evry where i go
Complaint filed: 2016-03-09
Components: STRUCTURE
the left door handle has broken from where you grip it when opening the door. the vehicle was stationery when this occurred. the back door does not close completely because the locking mechanism is not working properly. this is also on the left side. this vehicle is a four door pick up truck.
Complaint filed: 2015-12-18
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 pontiac grand am. the contact stated that while driving at 70 mph, the vehicle stalled while slowing down to get off the ramp without warning. the contact stated that the brake pedal was depressed to the floorboard in order for the vehicle to stop. the contact coasted over to the side of the road and was able to restart the vehicle. the vehicle was taken to an independent mechanic but was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 98,000.
Complaint filed: 2014-08-01
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1995 buick lesabre. the contact stated that the ignition switch failed. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and stated that the vehicle was not included in the manufacturers recall due to the year of the vehicle. the failure mileage was 48,000. updated 9/3/14*cn updated 11/26/2014 *js
Complaint filed: 2017-04-04
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
tl* the contact owns a 2005 chevrolet malibu. the contact stated that while driving and depressing the brake pedal, the brake lights failed to illuminate. the failure occurred on several occasions. the contact also stated that on a few occasions, the brake lights illuminated independently. the vehicle was taken to the dealer where it was informed that the brake stop lamp, brake lamp harness and brake light position sensor all needed to be replaced. the contact stated that the vehicle was repaired, however the failure recurred. the vehicle was not included in nhtsa campaign number: 14v252000 (service brakes, hydraulic, electrical system, exterior lighting, vehicle speed control, electronic stability control). the contact stated that the failure was intermittent. the manufacturer was notified of the failure. the approximate failure mileage was 152,000.
Complaint filed: 2019-11-04
Components: UNKNOWN OR OTHER
replaced ball joints 4 times in 10 years
Complaint filed: 2018-04-23
Components: AIR BAGS
air bag warning light appeared on instrument panel and owner's manual instructed to return to dealer. dealer diagnosed the problem as a faulty air bag that should be replaced. ford motor co. said service parts are not available and dealer did not repair the air bag. i was allowed to leave the service department with no idea if the air bag would function in a crash. is the vehicle safe to drive and should ford motor co. have done more to assure the vehicle is safe to drive?
Complaint filed: 2016-07-25
Components: EXTERIOR LIGHTING
tl* the contact owns a 2003 volkswagen beetle convertible. the contact stated that the driver side exterior turn signals remained illuminated without warning and were very hot. in addition, the passenger side turn signal blinked vigorously. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown.
Complaint filed: 2014-01-16
Components: STRUCTURE
the paint is peeling off in big spots. the truck is always clean and waxed. the paint is not sticking to the primer. have heard of other gm truck owners saying the same thing. just wanted to know if there are other people having the same trouble. love my truck but it looks ragged out. *tr
Complaint filed: 2015-02-11
Components: AIR BAGS
tl* the contact owns a 1995 honda civic. the contact stated that while driving at approximately 15 mph, the driver and the passenger side air bags inadvertently deployed and caused the driver to crash into a ditch. there was no impact to the vehicle. a police report was not filed. the contact suffered from neck injuries that required medical attention. the vehicle sustained severe front end damages and was towed to the contact's residence. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 180,000.
Complaint filed: 2014-11-11
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
[xxx] bought just in may. *tr
Complaint filed: 2014-07-11
Components: STRUCTURE
tl* the contact owns a 2003 ford escape. the contact stated that the frame was rusted. the contact mentioned that she felt her vehicle was unsafe to be driven. the vehicle was not diagnosed or repaired. the failure mileage was 56,000. updated 9/19/14*cn updated 2/20/2015 *js
Complaint filed: 2015-03-31
Components: AIR BAGS
tl* the contact owns a 2004 toyota corolla. the contact received notification of nhtsa campaign number: 15v043000 (air bags) however, the part needed to the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2016-02-24
Components: STRUCTURE
the hood catch detached from the hood while driving the vehicle on the highway. speed was approximately 70 mph. the hood slammed back into the windshield, cracking the glass. the hood was rusty around the mounting points of the catch and the catch broke free without warning. the catch remained in the hood latch. i drove the vehicle off of the highway without accident or injury.
Complaint filed: 2016-12-08
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 scion xb. while driving approximately 20 mph, the vsc, abs, and traction warning indicators illuminated. the vehicle was not diagnosed or repaired. the failure recurred on several occassions. the manufacturer was notified. the vin was unknown. the approximate failure mileage was 44,000. updated 01/25/2017*ct *cn
Complaint filed: 2017-09-03
Components: FUEL/PROPULSION SYSTEM
the fuel pump assembly at the top of the fuel tank just under the rear passenger seat develops cracks because of it being made of plastic.this happened on my car. quite a bit of fuel leaks out of these cracks when operating the automobile. the average person might not ever know this if it was always parked outside. the potential for fire or explosion is rather pronounced because of where it sits. if honda is going to use plastic in its fuel delivery system then let them make sure it doesn't leak years down the road. i have read about this on the internet from other 2002 civic owners. my civic is not an si but it was the only 02 civic listed on your site . we had the pump pump assembly replaced. it is very possible that this issue could lead to terrible accidents to other owners
Complaint filed: 2018-05-29
Components: ELECTRICAL SYSTEM
electric consumers online constantly comes in dashboard and malfunction memory nomalfunction and battery light always comes on
Complaint filed: 2015-10-25
Components: ELECTRICAL SYSTEM
my car turned off while at a stop light twice, then on another occassion we were slowing down to make a right hand turn into the mall parking lot, it was hard to control but when it came to astop i turned the egnition on and it started again. i took it to lithia dodge here in corpus christi,tex oct. 21st and they have not found the problem yet, it remains in the shop and today is oct. 25th 2015.
Complaint filed: 2019-11-27
Components: STRUCTURE
2004 toyota tacoma frame issue frame was inspected and passed they said they would contact me when it was time to seal it but never did when i went back they said i was too late and only fixed tire carrier recall. now frame is rusting out had to be repaired and toyota said it's my problem and they won't give me the extended 15 year warranty i contacted them last year and again this year
Complaint filed: 2014-10-09
Components: ELECTRICAL SYSTEM
for over a year now i have had issues with my 2002 malibu not starting due to a faulty anti- theft system. the system is the original stock manufacturers theft system. it first begun over a year ago, where my car would not start leaving me stranded. the car sat for nearly 4- days, not knowing what to do! the car has very low miles, only 60,000 original; don't drive much, really only to and from work daily and maybe to the food store here and there. anyway, i wound up googling "2002 chevy malibu not starting", problems with the pass lock theft system came up, telling me to try the 10- minute reset by putting the key in the ignition and turning to on w/out turning the engine on for 10- minutes, removing the key, waiting 5 seconds and then putting the key back into the ignition. figured what the heck, it doesn't hurt to try it!! well what do you know, it worked!!! well for the past year now my car has left me stranded roughly 3 - 4 times a month because of this issue. each time i had to do the 10- minute reset and it would then start right up. i shouldn't even have to deal with this, this is crazy and should be recalled and fixed at chevy/gm's expense, not mine. especially considering there are over 3,000 complaints regarding this issue!!! i should not have to constantly worry about my car not starting because of a faulty theft system that was but in my car by gm. chevy. on september 10th 2014 i got in my car to take my son to school and go to work, car would not start, tried the 10-minute reset, this time it did not work, waited 4- hours for a tow truck, son missed school and i was late to work! well, because of me having to keep cranking my car throughout the year because of it not starting because of the faulty theft system blew out my starter and battery. was without a car for a week and a half got my car back and the theft system issue has started again!!! *tr
Complaint filed: 2016-05-28
Components: STRUCTURE
1996 toyota 4runner will not pass pennsylvania safety inspection due to frame rust and deterioration. extent of damage may inhibit repair without total frame replacement. vehicle is not operable without inspection.
Complaint filed: 2014-05-22
Components: SERVICE BRAKES
we were traveling through sheboygan wi towing a 24-foot long fifth wheel rv behind our 1999 silverado. at about 2:00pm on july 9, 2013, we were traveling at about 30mph down a grade on wisconsin highway 23 toward the intersection with i-43 business route, both highways are 4 lanes with left turn lanes and there is traffic light control. when i went to apply the brakes to stop for the red left turn signal, there was almost no brake effect. i was able to rapidly pump the brake pedal enough to stop,but ended up about 5-10 feet into the cross-traffic lane. fortunately, the traffic was light at the time and as a result, no accident occurred. after creeping our units into a parking lot, i checked under the hood, found nothing there, then checked under the vehicle and saw a puddle of brake fluid. by using the emergency brake and traveling slowly, we made it to the chevrolet dealership. they examined the vehicle and reported that several of the brake lines had corroded badly where they exit the central control block of the brake system underneath the truck. they were leaking slowly and at least one of them had finally failed. we had purchased an extended warranty on the vehicle, but, unfortunately, it would not cover part failures due to corrosion. there was nothing in the owners manual addressing the problem of brake line corrosion and the service representatives at the sheboygan chevrolet dealership offered no information. when i discussed the problem with the service department of ed bozarth chevrolet in topeka, they offered no explanation. this cost us $935.66 to repair and very nearly resulted in serious bodily harm to my wife and myself. general motors should have been warning chevy owners about this problem as well as reimbursing those affected. *tr
Complaint filed: 2014-07-30
Components: AIR BAGS
an accident occurred while traveling on the tollway,the other vehicle came in my lane,passing lane, just as i was passing him causing major damage to the right front,passenger, part of the car.the airbags on the passenger side did open,no problem.,the driver side air bag spilt causing the powder to come into my face.i did lose a tooth but neither the other person insurance would not pay for it nor my health insurance . one good thing the ignition did shut off ,which was good because there was a gas leak which could have cause a fire. i lost overtime pay.my job requires me to have all my teeth because i talk for a living. this cause undo stress and financial hardship *tr
Complaint filed: 2014-08-26
Components: SERVICE BRAKES
brake lines roted out total system failed no brakes got to stop on e brake clamped line added fluid to get home changed all lines. *tr
Complaint filed: 2014-06-05
Components: SERVICE BRAKES
brakes went out no warning, after looking on drivers side seat under truck where fluid was running out saw where brake line was rusted and it busted. so i took several pictures and called gmc, they in turn towed my truck to auffenberg of carbondale, illinois at no charge. at this time i started researching the rusted brake problem and found where alan adler (manager product safety communications) for gm said on (abc news rusted brake lines) where they were offering a (kit) to have the rusted brake lines repaired for a cost to us of $500.00. so now today 06/05/2014 my truck is done at a cost of $1188.05 to me for the dealer knows nothing of this. i have tried to contact alan adler through gm and no one knows who he is, i have sent many complaints and talked with many people and no one seems to know what i am talking about. my ref. [xxx] with the complaint dept. so if this man can say on the news that they have this kit and that all the dealers were told about it how can they lie and charge the people what they want. thank you information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2016-11-28
Components: AIR BAGS
takata recall cracks have formed across the entire dashboard including around the area where the airbags are located. issue seems to be worsening over time.
Complaint filed: 2018-04-09
Components: STRUCTURE
we took our 2005 chevy z71 silverado in for the inspection and it wouldn't pass due to rotted frame. so now we have a useless truck that looks and drives fine but won't pass inspection. now we're hearing about several same model truck are having the same issue. we have always taken the best care of all our vehicles and have been loyal gm customers. but it sure seems the quality of gm products are not what they used to be. especially for the amount of money that we invest in them.
Complaint filed: 2015-04-08
Components: AIR BAGS
tl*the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign number:14v770000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2018-07-26
Components: STRUCTURE
my mechanic told me that the above vehicle's fame is structurally unsafe. i share this truck with my 18 year old grandson. i would just like to know if i have any recall with toyota before i proceed with either fixing it or junking it. it has 140,000 original miles and i believe i am the third owner. i live in the northeast.
Complaint filed: 2016-05-19
Components: STRUCTURE
tl* the contact owns a 2001 toyota tacoma. the contact stated that the vehicle's frame was corroded. the vehicle was taken to an independent mechanic where it was diagnosed that the entire frame was corroded and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 106,000. updated 07/13/16*lj
Complaint filed: 2014-04-05
Components: STRUCTURE
when i went to get new tires for this car i was told there was a problem with my frame and should go right to a dealership. i contacted saturn and they authorized it for me to go to my nearest dealership, at the dealers convenience and my expense for a review of the problem. i made the appointment but in the mean time the front wheels stated to shake and shimmy. i was losing control of the car, so i pulled into the nearest repair shop and was given the advice to leave this car parked. do not drive it at all. contacting saturn at this point they refused to even look into this problem. never have i heard of a frame supporting the engine, and front wheels ever rusting through on a car before. they said it was my choice to have it fixed, therefore they had no obligation to look into this any longer. i believe i had no choice other than to get it fixed right there and then. not only because it had to be done but for the safety of my family. *tr
Complaint filed: 2016-01-19
Components: AIR BAGS
takata recall: dealer, ralph sellers will not fix, claims they can not get parts, will not notify me when then get parts. it has been many months, probably over a year.
Complaint filed: 2014-04-28
Components: AIR BAGS
tl- the contact owns a 2002 jeep grand cherokee. the contact stated that the passenger's side air bag warning light was constantly illuminated with or without a passenger occupying the seat. the vehicle was included in nhtsa campaign number: 12v527000 (air bags) and was repaired three times due to the recurring failure. the contact stated that the vehicle was still exhibiting the failure. the manufacturer was made aware of the issue. the failure and current mileages were unknown. kmj updated 6/27/14*cn updated 07/08/2014 *js
Complaint filed: 2015-10-16
Components: SUSPENSION,UNKNOWN OR OTHER
my 2004 jeep liberty was a recall which i took to chrysler for to get repair for front and back suspension and repair and gasoline tank apparently when i got my vehicle back oil was leaking all over the engine i took my vehicle back 2 days ago to be told that the could not help me their was no oil leaking when i brought it in they refuse to assist me with the problem can you please help me
Complaint filed: 2017-06-16
Components: STRUCTURE
'04 toyota tacoma. frame recall did not apply, but was inspected for issue in 2010 and given a clean bill. hear a rattle under my truck and have a look. shock mount broken, frame rusted through and nearly cracked in half. undriveable-safely. if the frame was good, and was inspected 7 years ago, the frame was obviously not good. more importantly, the inspection (in this case) was insufficient to determine an adequate service life on the frame. the inspections should be performed again and the procedure modified to reflect the goal of the inspection, which this inspection did not.
Complaint filed: 2015-11-08
Components: SERVICE BRAKES
requesting outcome of safety complaint received by your agency on 21 june 2001 with a reference 890887 regarding: 1-"back " brakes never worked from new to present. 2- brake fluid in master cylinder leaks between front rear reservoirs. note: ask for file 877-4272 @ chrysler customer center also.
Complaint filed: 2014-12-01
Components: ELECTRICAL SYSTEM
removed and replaced lock cylinder. monitor sensor only holds steady when wiggling key. *ss the consumer the ignition lock cylinder was replaced, prior to the recall announcement. *jb
Complaint filed: 2015-05-15
Components: SERVICE BRAKES
brakes got progressively "soft" on the way home, until eventually the pedal went to the floor. made home by going slow and downshifting to decelerate without using the brakes. problem diagnosed to be the master cylinder.
Complaint filed: 2015-08-11
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 1500. the contact received a notification of nhtsa campaign number: 15v313000 (air bags) however, the recall part was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2014-03-12
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
no headlights, parking lights, dashboard/instrument lights, fob does not work and service 4x4 light is on, recall on ctm i was told. *tr
Complaint filed: 2015-07-28
Components: STEERING
i was on my way home when it became very hard to steer the vehicle which resulted in a accident,also the airbag never deployed. the insurance company did in fact total the vehicle.
Complaint filed: 2015-08-31
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2015-04-27
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1998 oldsmobile intrigue. while driving 45 mph, the vehicle stalled without warning. the failure recurred several times. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 200,000. the vin was not available.
Complaint filed: 2017-10-25
Components: AIR BAGS
takata recall - received post card from tk holdings inc. informing me about the chapter 11 case, and the recall which was instituted on january 11, 2017, of which i was never informed. i am now informed and according to the latest information - recall incomplete remedy not yet available. so, in the meantime, apparently i'm driving a dangerous vehicle. nothing , as of yet, has happened and i certainly will strive to keep it that way.
Complaint filed: 2016-03-21
Components: ELECTRICAL SYSTEM
all 3 passenger doors lock and intermittently can not be unlocked. this has to do with a faulty gm5 module.
Complaint filed: 2015-11-29
Components: ELECTRICAL SYSTEM
instrument cluster fails to function or light up when started or driving.
Complaint filed: 2020-01-23
Components: AIR BAGS
tl* the contact owns a 2000 acura tl. the contact stated that while driving at a slow speed, the vehicle was struck from behind. the air bag on the frontal passenger side slowly deployed over a few minutes. no other air bags in the vehicle deployed. there were no injuries. a police report was filed. the vehicle was not towed. the dealer serra honda 951 interstate pkwy, akron, oh 44312 (330) 644-3322, was contacted and the contact was informed that they had never heard of the air bags slowly deploying. the manufacturer opened a case but denied the air bag deploying slowly from the passenger side. the vehicle was repaired by an independent mechanic. the failure mileage was 104,000.
Complaint filed: 2019-02-17
Components: STRUCTURE
excessive rust on frame since 2008. toyota refused to address after filing formal complaint. i believe like trucks of same year that had frames replaced, 4 runners should be included
Complaint filed: 2014-04-12
Components: SERVICE BRAKES
as i was leaving work i proceeded to stop at a red light and my brakes went completely out i was able to pull into a parking lot and that's where i was able to see that my brake line was ruptured. *js
Complaint filed: 2015-03-31
Components: ENGINE
i own a 2003 infinity q45 and without warning this vehicle stalls where ever it wants at a light while you driving on a major highway on a major street no warning what so ever and infinity is aware of the problem but they only want to help certain vin numbers. i took my family skiing to scranton pa and on interstate i80 the car stall without warning my entire family could have been killed. please do something about this is a big issue and before someone gets hurt or killed someone should help. *tr
Complaint filed: 2019-05-31
Components: STEERING,UNKNOWN OR OTHER
" takata recall " when i drive over a pot hole my car wants 2 go all over the road the steering is loosecan't hartley hole it straight on the road i cannt. and also my windshield fluid doesn't come out when push.steering could is loose.all in motion even.on the hwy i cannot go on. i cannot take pic it is under the car
Complaint filed: 2018-05-05
Components: STRUCTURE
bought a 2004 tacoma not knowing about the frame recall. the dealer i bought the vehicle from had puddied the frame to make it look solid. now i've got an unsafe vehicle. something that could kill people shouldn't expire.or toyota should buy it back since whoever owned it before never took care of the problem. there are probably hundreds of these on our streets today like this!
Complaint filed: 2016-01-05
Components: FUEL/PROPULSION SYSTEM
in cold weather there is a fuel smell in the cabin. i'm told this is a common subaru problem that results from the metal fuel line joining with a rubber/plastic hose in the engine compartment. the metal and rubber expand/contract at different rates as the temperature changes resulting in a fuel leak. it is most noticeable when stationary idling during cold weather.
Complaint filed: 2022-10-26
Components: UNKNOWN OR OTHER
the car just started on fire while i was driving and nearly killed me and my boyfriend lucky someone was honking and flagging down and when we tried stopping the car wouldn't brake and we had to jump out when it was still rolling. we were bout to get on the high way lucky someone stopped us be we did so.
Complaint filed: 2022-01-06
Components: FUEL SYSTEM, GASOLINE
the contact owns a 2003 audi a4. the contact stated that while driving at an undisclosed speed, a fuel odor was detected. the contact parked the vehicle and noticed there was fuel leaking on the rear driver's side. the vehicle was taken to the dealer and diagnosed that the fuel pump flange and hoses needed to be replaced. the vehicle was not repaired and remained at the dealer. the manufacturer was made aware of the failure and informed the contact that they would cover the part replacement. the failure mileage was 143,839.
Complaint filed: 2015-08-03
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1998 honda accord. while driving at various speeds, the vehicle stalled without warning. the vehicle was taken to an independent mechanic who replaced the distributor, but the failure persisted. the manufacturer was notified of the failure. the contact was informed that the vin was not included in nhtsa campaign number: 02v120000 (electrical system). the failure mileage was 165,000.
Complaint filed: 2015-05-05
Components: POWER TRAIN,ENGINE
over the last 6 months, the transmission in our 2004 quest has slipped out of gear while driving down the road. this has caused a safety concern for my wife as traffic mounts around us. *tr
Complaint filed: 2017-05-22
Components: STRUCTURE
extremely rusted car frame
Complaint filed: 2018-01-09
Components: SUSPENSION,AIR BAGS
in december 2017, i was driving along a city street when the driver's front airbag suddenly deployed. my car was well-maintained, with mileage of 28,520. it appears the suspension (lower ball joint) on the right side failed, causing the right front tire to blow out and causing damage to the left front tire as well. there was no collision, yet the airbag deployed with an extremely loud bang that seriously damaged my hearing, perhaps permanently. an online search indicates that mercedes has had problems with airbags deploying unnecessarily, but i have never received notice of a recall.*js
Complaint filed: 2019-05-23
Components: SERVICE BRAKES
while driving and towing a 9000 trailer noticed brake pedal was getting a little spongy. stopped at rest area and checked the fluid and noticed it was quite low. looked under the truck and could see fluid dripping from a brake line. mechanic put the truck on the rack and showed where all the brake lines were rusted and the one had rusted through. mechanic said this is a known problem with this model truck. replace all metal brake lines with stainless steel lines, also replace all the rubber lines as a precaution.
Complaint filed: 2014-12-06
Components: SERVICE BRAKES
earlier this year had monroe muffler and brakes repair a brake line. last week a second line rusted through. pep boys stated three lines needed replacement. *tr