vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2023-01-26
Components: VEHICLE SPEED CONTROL
the contact owns a 1996 lincoln town car. the contact stated while the vehicle was turned on and he was shifting the vehicle from park(p) to drive(d), with his foot on the brake pedal, the vehicle lunged forward at high speed. the contact stated that the acceleration was extreme. the contact observed smoke coming from the rear tires as the vehicle accelerated. the contact was able to safely stop the vehicle after approximately 50 feet but had to depress the brake pedal with force. the contact stated no warning light was illuminated. the contact stated that the vehicle was not turned off but was shifted to park(p). the contact had tested and shifted the vehicle from park (p), drive (d), neutral (n) and reverse (r) and the vehicle reacted normally to each gear change. the contact had not taken the vehicle to a local dealer or independent mechanic. the vehicle had not been diagnosed or repaired. the manufacturer had not been informed of the failure. the failure mileage was approximately 140,000. the contact stated that the vehicle was sold to the mechanic who repaired it.
Complaint filed: 2014-07-07
Components: AIR BAGS
vehicle left roadway and went into a drainage ditch. the airbags failed to deploy resulting in the drivers death. *js
Complaint filed: 2014-04-08
Components: STRUCTURE
tl* the contact owns a 2004 ford ranger. the contact stated that the vehicle was taken for a routine oil change when it was advised that there was rust around the control arm where it was mounted to the frame. there was a manufacturer's recall initiated to address the corrosion issue however, the contact's vehicle had exceeded the five-year rust warranty. the manufacturer was not notified of the defect. the approximate failure mileage was 80,000.
Complaint filed: 2015-07-17
Components: UNKNOWN OR OTHER,SERVICE BRAKES
when driving vehicle suddenly makes a loud grinding sound and abs and brake light come on on gauge. when trying to break it is impossible. it will not stop. this has happened more than 6 times already. thankfully i was not in traffic or collision and injury could have happened. in order to regain control you have to turn vehicle off to reset it. this problem may cause a severe injury or even death.
Complaint filed: 2015-11-24
Components: AIR BAGS
tl* the contact owns a 1999 jeep grand cherokee. the contact stated that the air bag warning light illuminated. the failure occurred once. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was approximately 126,214.
Complaint filed: 2015-01-22
Components: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
the car shut off with no warning while driving on the road. this was a total shut-down of the car; including the loss of power steering and the functionality of the brake booster. the car afterwards becomes difficult to start. it may take several tries or a prolonged waiting period until the car will want to start. after it does start there's no telling if it will shut off again while driving. it has shut off while going through turns, and pulling out into traffic. *tr
Complaint filed: 2018-09-05
Components: SUSPENSION,STRUCTURE
the frame of my 2003 toyota 4runner v8 demonstrates excessive and concerning rust damage. the body is in extremely good condition and has almost zero rust, a stark contrast against the frame. the frame has rust damage heavily on the lower radiator support, a 8" long spot on the bottom of the frame directly behind the transmission crossmember on the passenger side, and by the driver's side rear lower trailing arm mount. these areas of rust damage cause me to be concerned for the safety of the vehicle in the long term. the vehicle has only 180k miles, which should leave many years of enjoyable toyota ownership for me, if only the frame was still in half as good of shape as the body. i understand that toyota has recently done frame replacements for other similar vehicles, and i do not understand why they would not do at least something for the 4runner. living in michigan i always expect some rust on a 15 year old vehicle, but this is certainly excessive. i have started to use por15 rust coating to hopefully slow the rot so that the vehicle may remain safe to drive for a few more years, but i am highly disappointing none the less. i had expected this on my previous vehicle, a nissan with open recalls for excessive rusting, but i had faith that this toyota 4runner would not have these issues since toyota has historically been good about making things right where rusty frames are concerned. clearly not in this case. this does genuinely have an impact on my likelihood to purchase a new toyota in the future, as rust is a nightmare to deal with and i don't intend to risk having to again, unless i see some signs that toyota will help where there was clearly some kind of mistake.
Complaint filed: 2015-06-11
Components: STRUCTURE
tl* the contact owns a 2004 hyundai sonata. the contact stated that there was premature rusting on the undercarriage and subframe of the vehicle, which progressed over time in the front and the rear. the vehicle failed inspection. the mechanic found holes, extensive rust, and corrosion to the point that the frame could fracture. the frame needed to be replaced due to the failure. the vehicle was not included in nhtsa campaign number: 09v124000 (suspension). the vehicle was not repaired. the manufacturer was notified of the failure. the vin was unavailable. the failure mileage was not available.
Complaint filed: 2017-11-16
Components: SERVICE BRAKES
tl* the contact owned a 2003 honda gl1800 motorcycle. while riding approximately 35 mph, the rider lost control of the motorcycle and crashed off the side of a 25 foot hill while attempting to maneuver a blind hairpin turn. the rider was fatally injured. a police report was filed. the motorcycle was destroyed. photos from the police report indicated that during the incident, only the front brakes were applied, and the rear brake did not apply. the failure occurred after the rider descended down a winding road for approximately 15 miles, causing the brakes to be used excessively. the cause of the failure was not determined. the manufacturer was notified of the failure. the dealer was not contacted. in december 2015 (after the incident), the contact received a recall notice for nhtsa campaign number: 15v700000 (service brakes), which was related to the failure. the failure mileage was 8,000. *bf updated 8/15/18*jb
Complaint filed: 2016-12-07
Components: STRUCTURE
tl* the contact owns a 2000 toyota tacoma. the contact observed a brown piece of metal hanging underneath the vehicle. when the contact looked under the vehicle, he noticed that the entire frame bed was rusted out without warning. the manufacturer was made aware of the failure and stated that the recall had expired. the contact stated that he did not receive a recall notice. the manufacturer did not offer any assistance. the failure mileage was 175,000.
Complaint filed: 2017-01-13
Components: AIR BAGS
takata recall nhtsa recall number:15v318 nhtsa recall number: 14v428
Complaint filed: 2020-04-13
Components: ELECTRICAL SYSTEM
headlights occasionally go out at random while driving. began with driver side, very intermittent, became more frequent, now also includes passenger side. both have gone out at the same time while driving at night twice. turning all lights off briefly and back on will re-illuminate the headlights. problem first occurred several months ago and has gotten progressively more frequent. now, once light(s) goes out during a drive, it will continue to do so repeatedly every few minutes. very dangerous.
Complaint filed: 2015-08-06
Components: UNKNOWN OR OTHER
i am my daughter were doing 35 miles per hour on a city street. when we approached a stop light the 99 durango just died. tried to start it again on it wouldn't turn over. had to call a tow truck to get off of one of the busiest streets in our town, and blocked traffic for a long time. ever since i bought the vehicle on may 5th, 2015, i can only drive it about 30 minutes and it will just die where ever i may be. i unplug the white pcm plug to the pcm (computer) and it will then start again, but only for about 30 minutes. i have read complaints about the 1999 dodge durango dying on the freeway while someone was doing 75 even on-line. i have read many complaints about the same issue i am having. i have replaced the pcm and other numerous parts and spent a lot of time and money. i have to go to many doctor appointments and am also a caregiver. this problem makes it very unsafe to drive and i am very lucky to have not had a major accident because of it. any help would be greatly appreciated as i have had (5) mechanics try to fix the problem to no avail. are there any recalls on this issue? my daughter and i even died in the vehicle while in a car wash of all places!
Complaint filed: 2016-03-26
Components: ELECTRICAL SYSTEM
have to insert wire into the column so you can remove the key, i think its the interlock.
Complaint filed: 2014-03-19
Components: SERVICE BRAKES
below 5 mph anti-lock brakes activate, brake pedal becomes pressurized, and truck does not stop and continues to roll unless you press on the pedal extremely hard. there is no check engine light or brake light illuminated. i brought this vehicle to the repair shop. they assume it is a sensor in the wheel hub. and without a light or code they cannot diagnose and fix this problem. my wife and kids are regular occupants in this vehicle and we frequently drive in school areas and feel this is a extreme safety hazard for the occupants and pedestrians and other vehicles around us. i contacted gm but they refuse to admit that this problem exist. i had the same problem with my 1999 chevrolet 1500 pickup truck. i argued my point if this system fails it should fail so the brake system continues to work! *tr
Complaint filed: 2015-05-07
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) and stated that the part was not available within a reasonable amount of time. the dealer did not give a specific date for when the part would become available. the manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. the contact had not experienced a failure.
Complaint filed: 2017-09-25
Components: AIR BAGS
on the morning of 9/21/2017 i was in a accident. the front of my car above the bumper was smashed in the engine was pushed bk and is tipped. not one of my air bags went off in the accident. my son was in the back seat of my car. by the airbags not going loff i could've died and my son would've been motherless.
Complaint filed: 2020-01-16
Components: STRUCTURE
i took the vehicle in for some maintenance/repair to the front axle on 1/16/2020 and the mechanic found that the subframe on the passenger side of the vehicle by the front tire was severely rusted to the point where he can push his finger through the side of the frame. he told me he could not believe i had not had an accident because in his opinion hitting a medium size chuckhole in the roadway could cause the right front of the vehicle to completely collapse. the mechanic indicated this did not happen overnight and has been ongoing. the vehicle has been parked in a garage at my home during its use since it was purchased new by me and not routinely left parked on the street. the mechanic advised me that in his opinion it was not safe to drive the vehicle very far.
Complaint filed: 2015-05-06
Components: SERVICE BRAKES
brake light came on when brakes were applied. pedal was soft and made a grinding noise. brakes worked but not very well. took a video of it with my cell phone. this has happened multiple times. i took it in to the dealer several years ago and they reset something. they said it may or may not fix the problem. it didn't. they said the repair would cost $900.00. i think it should be free. this is a potential hazard. turning truck off and on fixes the problem but not permanently. *tr
Complaint filed: 2014-09-17
Components: STRUCTURE
tl* the contact owns a 1999 toyota rav 4. the contact was notified by an independent mechanic that the front cradle was completely rusted and the only thing keeping it from fracturing was the steering linkage. the vehicle was not able to be repaired. the manufacturer was not aware of the issue. the approximate failure mileage was 220,000.
Complaint filed: 2015-10-26
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2015-06-10
Components: AIR BAGS
2002 toyota sequoia. consumer writes in regards to front passenger airbag inflator module recall notice. *smd the consumer stated the dealer only inspected the vehicle and informed her the air bag inflator did not need to be replaced. however, according to the letter the consumer received, it stated the air bag inflator would be replaced regardless of the inspection results. *jb
Complaint filed: 2014-08-27
Components: SERVICE BRAKES
while driving the vehicle in front of us slammed on his brakes i applied mine but i had no brakes. they had rotted out. *tr
Complaint filed: 2015-11-30
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 3500. the contact received notification of nhtsa campaign number: 15v313000 (air bags) however, the part to do the repair was unavailable. the contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not aware of the issue. the contact had not expierenced a failure. parts distribution disconnect.
Complaint filed: 2014-12-22
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 chevrolet impala. the contact received a notification of nhtsa campaign number: 14v400000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2021-01-14
Components: STRUCTURE
2004 chevy colorado the whole frame underneath is rotted out and unsafe. i don't have money or income or credit to get a new vehicle. i want to know how chevy could allow such a tragic mistake on the metal used for this vehicle? i am not the only person who has had this issue with the frames on these vehicle?. it is all i have to drive and i am putting chevy under warning!, this is a defect in the metal you have used. if anything happens to me or anyone else they are to sue chevy. this is not a problem not caused by buyer. this is caused by cheap metals for vehicle. this is my first supposedly made in usa vehicle and now it has left a bad taste in my mouth. i am not going to be held responsible for your defect. i am not the only one with this problem. it needs to be taken care of asap.
Complaint filed: 2020-09-23
Components: AIR BAGS
i received a notice that the airbags can hit the passenger with metal if deployed over six months ago. i keep checking and honda states the part is unavailable. this is not acceptable. this is a major issue and needs to be repaired as soon as possible. honda needs to expedite procuring this part. honda should be fine. and honda will be sued if anyone is injured by this safety issue.
Complaint filed: 2014-09-25
Components: STEERING
tl* the contact owns a 2005 chevrolet malibu. the contact stated while driving at various speeds, the vehicle veered to right without warning. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the issue. the failure mileage was 150,151.
Complaint filed: 2014-01-09
Components: SERVICE BRAKES
driving on surface streets going approximately 35 mph when a thud sound came from under the car and the brakes when pressed screetched and were mushy and not effectively stopping the car, in addition the parking brake light on the dash light up but was not engaged. i was able to pull to the side of the road and come to a stop by repeatily lightly pushing on the brake and just letting the momentum of the car die down. once stopped i turned off the car and looked under the car for any sign of damage or leaks and popped the hood of the car to do the same. found no evidance of any damage or problems. when i turned on the car the light on the dash was off and the brakes when pressed became hard and no sound came from the brakes and the brakes worked as they should. *tr
Complaint filed: 2015-07-29
Components: AIR BAGS
tl* the contact owns a 2004 dodge durango. the contact stated that the air bag warning light illuminated. the contact received notification of nhtsa campaign number: 15v313000 (air bags); however, the part for the recall repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. the manufacturer was not made aware of the failure. the approximate failure mileage was 125,000.
Complaint filed: 2014-05-28
Components: STRUCTURE
tl* the contact owns a 2004 chevrolet express 3500. the contact stated that the passenger and driver side door hinges were fractured. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 25,000.
Complaint filed: 2014-07-01
Components: SERVICE BRAKES
my truck was parked and when i started it up the brake pedal went straight to the floor without stopping. i stepped out of my vehicle and there was a pool of brake fluid on the ground. the mechanic had to replace all the brake lines due to them all being badly corroded. *tr
Complaint filed: 2015-12-24
Components: AIR BAGS
tl* the contact owned a 2004 toyota corolla. while driving approximately 50 mph, the contact lost control of the vehicle, struck a guardrail, and crashed into a wall. the air bags did not deploy. the driver and front seat passenger sustained minor injuries that required medical attention. a police report was filed. the vehicle was towed and was totaled by the insurance adjuster. the manufacturer was not made aware of the failure. the vin was included in nhtsa campaign numbers: 15v286000 (air bags) and 15v043000 (air bags). the contact was not aware of the recalls. the failure mileage was 117,000.
Complaint filed: 2017-04-25
Components: STRUCTURE
car a rusty mess. parts falling off. toyota said too bad, we are not replacing frames anymore. won't pass inspection next time. less than 35,000 miles on car.
Complaint filed: 2014-04-16
Components: SERVICE BRAKES
i was driving with a potential buyer riding along. we had reached an open farm field at the edge of town and had engaged the 4x4 to verify it. after four-wheeling a bit, we headed back to the main road, but when i attempted to slow from 35 mph to stop and disengage the 4-wheel drive, the brake pedal plunged to the floor without any failure warning, and we continued sailing out onto the state highway completely unrestricted and still traveling at about 25 mph. i was able to turn enough to stay mostly out of the opposite ditch, but i had to immediately swerve back into the ditch, finally rolling to a stop as oncoming traffic passed. thank god we narrowly missed being in a severe accident. we were both shook up by the near miss, and i sat for a minute trying to collect my nerves before heading back to town. i switched the 4x4 back into two-wheel drive, but kept the automatic transmission in second gear back to home. i took a route that had very few stop signs, but had to slow for those few by downshifting into first gear, using the tow/haul feature on the transmission to increase any available engine braking, and pumping the now useless brake pedal like a maniac. i got the truck and us back home without further incident, but also without any dash board warnings whatsoever. needless to say, i lost the sale. i checked under the truck, and it was dripping brake fluid steadily from two different places. a faulty ignition switch warrants a safety recall, but total brake failure due to corroded brake lines doesn't? brake lines and fuel lines should never corrode under any conditions! gm put stainless steel exhausts on these trucks. they should have known enough to do the same with brake lines, and it's about time the nhtsa stops dragging its feet and makes gm accountable for the entire debacle of failures of this first and most important safety system! *tt
Complaint filed: 2015-02-25
Components: AIR BAGS
tl* the contact owns a 2004 mitsubishi lancer. the contact received a recall notification for nhtsa campaign number: 14v752000 (air bags) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.
Complaint filed: 2017-10-12
Components: STEERING
my power streeing keeps going out and the streeing wheel shake by itself while im drvingi have to turn the car off os the power streeing to go back on. when i back up out of a parking space or anywhere really my streeing wheel locks up and shoots to the opposite direction. there is an ex warranty for the 2005 chevy malibu for the exact same part the part are the same. power streeing asst.
Complaint filed: 2015-03-03
Components: STRUCTURE
tl*the contact owns a 2004 nissan altima. the contact stated that the passenger's side floor board rusted out. the vehicle was taken the dealer. the technician diagnosed that the floor board needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 202,000.
Complaint filed: 2017-04-29
Components: ELECTRICAL SYSTEM
my security system. sometimes the alarm will go off for no reason. sometimes the car locks itself, and often i attempt to start the car, nothing happens. usally after 3-4 hours i can start the car. this happens when the car is parked and has not bee driven that day. my alarm will go off sometimes when i am driving in the city. these problems have been on going since 2012. when i purchased the honda the paint job was perfect, within1 month all of the paint on the hood was gone, and now both front fenders are becoming infected
Complaint filed: 2014-10-06
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 chevrolet impala. while pulling into a gas station at 10 mph, the vehicle stalled and the security indicator illuminated. the vehicle failed to restart. the failure occurred several times. the vehicle was taken to a dealer for diagnostic testing. the vehicle was included in nhtsa campaign number: 14v400000 (electrical system); however, the part needed to repair the vehicle was unavailable. the vehicle was not repaired and the manufacturer was not notified of the failure. the approximate failure mileage was 130,000.
Complaint filed: 2014-07-25
Components: VISIBILITY,VISIBILITY/WIPER
my windshield cracked on the passenger side of my dodge stratus i was told by the company that replaced my windshield that all the dodge car hes seen with this problem where water will get in the top of the windshield and i well rust from the inside out this would be a safety issue on the road to the driver/passenger safety up to pedestrians on the road also if the air bags where to deploy it could cause the windshield to detach from the car i have photo of the car rust under the windshield i don't have pitches of the windshield. *tr
Complaint filed: 2014-08-15
Components: AIR BAGS
tl* the contact owns a 2002 jeep cherokee. the contact stated that the air bag warning light was illuminated. the contact mentioned that the vehicle was recently repaired under recall nhtsa campaign id number: 12v527000 (air bags). however, the airbag warning light remained illuminated after the recall repairs. the remedy failed to repair the problem. the manufacturer was notified of the failure. the vin was unavailable. the failure mileage was unknown.
Complaint filed: 2014-06-11
Components: AIR BAGS,SEATS,SERVICE BRAKES
tl* the contact owns a 2003 honda civic. while attempting to decelerate at an unknown speed, the contact depressed the brake pedal and it became stuck to the floorboard. the failure caused the contact to crash into the rear of another vehicle. the seat belts failed to restrain the contact and the front air bag failed to deploy. as a result, the contact sustained injuries to the head, neck and back. the second driver also sustained injuries. the contact received medical attention and a police report was filed. the vehicle was destroyed. the manufacturer was notified. the failure mileage was 82,000.
Complaint filed: 2017-03-22
Components: ELECTRICAL SYSTEM
key is stuck in ignition and will not release nor completely shut off engine. lock cylinder was replaced a year ago. believe that the ignition lock cylinder needs to be replaced.
Complaint filed: 2019-10-01
Components: SERVICE BRAKES
while driving to work in spring 2018, i approached traffic light, depressed brake, which went to floor and had to use parking break to stop. had vehicle towed to replace front brake lines. then, 6-8 months later, while driving, came to another stop light, depressed brakes and could not stop until i used parking/emergency brake. had yukon xl towed to repair shop and had rear brake lines replaced in fall, 2018. since then, brake lights and abs lights come on and stay on, whereas other times when starting and driving, brake abs lights come on and then go off while driving. braking has always seemed to be insufficient.
Complaint filed: 2017-01-02
Components: EXTERIOR LIGHTING
headlights project almost no light. just paid $130 to have lenses cleaned, no improvment. i thought it was my eyes and complained to opthamologist twice but my eyes are ok. i've read tht the reflector bowls in this model melt from the heat of the bulb. i need to remedy this situation asap so i will not be able to wait for an investigation.
Complaint filed: 2018-02-07
Components: STRUCTURE
paint is flaking.
Complaint filed: 2017-06-24
Components: STRUCTURE
i purchased my 2004 tundra from a subaru dealer last summer and did not realize it was included in the many trucks which had premature frame rust. toyota admitted it was an issue and stated that the previous owner had undercoating put on the truck paid for by toyota, however, clearly this was ineffective and a temporary band-aid for inferior metal. toyota stated that they would not do anything to correct this problem, and as a college student, i need access to a safe vehicle. i am afraid to drive this truck as if it is struck by another vehicle, i do not believe it would withstand the impact due to severe frame deterioration. i understand the truck is from 2004, however, the rust on this frame is beyond a normal rate. meanwhile, i am out $16,000 and the rust has overtaken the truck greatly within the past year. toyota still refuses to help despite my gas tank needing to be replaced and my pictures of all of the deterioration. despite doing my research and seeing how well-maintained this truck was, the frame itself has rusted beyond recognition and yet, the other parts remain relatively intact. this vehicle is otherwise in extraordinarily good shape and is and was well-maintained. it only had 58,000 miles on it when purchased and still has less than 80,000 miles.
Complaint filed: 2017-11-14
Components: UNKNOWN OR OTHER
car stalls while either going down the street, or at a stoplight. my fear is that i will get rear-ended. and, also embarrassing and frustrating. this has happened since i bought the car in 1989 new. it happens several times a year. it is always when weather conditions are wet/damp. i can feel it start "missing" as i am driving down the city street. sometimes, i have to go to a quiet neighborhood and keep driving around and chugging around. it stops, i have to pull over and try to start it several times, and go, and it dies. atfer i do this for about 15 minutes, then park it for about an hour or two, it will usually start, and go ok. never happens in dry weather. i think in the first year or 2 of owning it, i took it in several times. finally they changed the "computer" or something. but, sadly this has continued to happen ever since i bought it new, and it just did it a couple days ago after a wet warm snow storm. i don't understand why my car does this. but it is scary when i am amidst traffic, and it cut out and stalls. my car has 92,000 miles on it. i even had recent engine work, and it still acts the same way. i don't have repair invoices, but always have taken it to the toyota dealer here in billings, mt.
Complaint filed: 2018-01-22
Components: SERVICE BRAKES
tl* the contact owns a 2002 chevrolet silverado 1500. while driving approximately 50 mph, the brake pedal was depressed and failed to operate. the contact stated that the brake pedal traveled to the floorboard, which caused the vehicle to stop. the vehicle was not taken to a dealer. the contact was a certified mechanic and was able to diagnose that the brake line was damaged and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified. the vin was included in nhtsa campaign number: 05v379000 (service brakes, hydraulic). the approximate failure mileage was 168,000.
Complaint filed: 2014-08-07
Components: ELECTRICAL SYSTEM
tl* the contact owned a 2004 lexus es 330. while driving 35 mph, the vehicle was struck by a deer and damaged the vehicle. the contact continued driving and smelled transmission and/or brake fluid. the instrument panel illuminated, the windshield wipers activated, and the vehicle caught fire. the fire department extinguished the fire and the vehicle was destroyed. the manufacturer was notified. the failure mileage was 180,000. updated 11/20/14*lj the consumer stated the collision with the dear was on july 24, 2014. insurance did not pay until august 11, 2014; after the fire and before the repair. updated 8/4/2015*js
Complaint filed: 2019-05-20
Components: STRUCTURE
door stop on driver side broke after making loud popping noise. toyota dealer in montclair ca was no help. van has only 64k miles and we are the only owners. i always thought of toyota as dependable. this is a safety item and they wont stand behind it.
Complaint filed: 2016-01-22
Components: STEERING
steering goes out when braking and making a right turn or when trying to maneuver into a parking place , to hard to turn the wheel with no steering power very dangerous. in traffic. no one seems to know why or how to fix the problem.
Complaint filed: 2014-09-06
Components: AIR BAGS
truck t-boned another at 25mph. neither airbag deployed causing broken hand to driver. *tr
Complaint filed: 2017-08-07
Components: SERVICE BRAKES
my 2004 h2 has a serious rusting issue with the brake lines. on 2 separate occasions i have been driving along at approximately 30 mpg and hit the brakes only to have them go all the way to the floor. luckily i did not an accident. in both occasions the line burst due to rust. my veh. has 103,000.00 lightly driven. gm needs to come out and admit they have a problem with rusting brake liens before someone gets killed
Complaint filed: 2014-06-18
Components: STRUCTURE
the dashboard in my 2001 dodge ram 1500 is cracking and having large pieces fall under the dash itself. i am worried that this could cause injury to driver and/or passenger in the event of an accident or accidental airbag deployment. other issues could come from this problem due to all the wiring and other components that are under the dashboard. *tr
Complaint filed: 2014-09-18
Components: VISIBILITY/WIPER
the overhead sunroof controls suddenly fell out of the ceiling while accelerating, creating a distraction and loss of visibility from the rear-view mirror. the controls/panel remained attached by wiring, completely blocking the rear view mirror. the plastic clips attaching the panel to the ceiling appear to have become brittle and then failed. *tr
Complaint filed: 2014-06-11
Components: ELECTRICAL SYSTEM
2004 chevrolet malibu. consumer writes in regards to vehicle electrical system issues. *smd the consumer stated occasionally, he would experience a weak crank when trying to start the vehicle, as if the battery was failing. after turning the vehicle off, and waiting 15 seconds, he would attempt to start the vehicle again. it would crank, but not fire as if it were flooded. the dealer inspected the electrical system and found nothing wrong. the consumer continued to experience the problem. *jb
Complaint filed: 2014-08-15
Components: SERVICE BRAKES
for several years i had problems with my engine light, abs light, and brake light intermittently coming on. when these lights would come on, the antilock brakes would sometimes prematurely engage, dangerously vastly increasing the stopping distance. the vehicle was reacting as if the wheels were locking up, so it was prematurely engaging the antilock. this happened mostly on dry pavement during light breaking. i could feel and hear the antilock pulsing the petal releasing the brake pressure. i couldn't get good braking, even when i pushed the brake pedal to the floor. i took my car to a gm authorized service center/dealership to have it diagnosed and repaired. despite several trips to the service center, replacing many parts and spending about $2000, the problems continued. it wasn't until after i wrote an angry letter to the dealership management that they replaced a vehicle speed sensor which solved the problem. it was aggravating because i had to pay extra for antilock features when i bought the vehicle. the antilock feature was supposed to improve safety, but ended up being very dangerous. if i would've had a wreck because of the bad brakes, the government would have likely held me liable, for an expensive and dangerous problem that they had created. the government had pressured the automotive industry to include expensive antilock brakes that were complicated, unreliable and dangerous. intermittently, it would take 3 to 5 times more stopping distance than legacy brakes without antilock. conventional legacy brakes i could have fixed myself. with antilock brakes; propriety diagnostic equipment was required, so i was dependent on gm authorized service; which was very expensive and did a lousy job. *tr
Complaint filed: 2015-09-09
Components: SERVICE BRAKES
at slow speeds, the abs comes on without warning on dry pavement, so this is not a result of a slippery road surface. i have almost hit several things/cars. there was a previous recall for this exact issue (050068a), but the dealer says that the recall repair was already done and they will not perform the repair again. i can understand the dealer's position if this were not the result of a recall, but this seems to be an ongoing issue. the recall repair work was completed in 2006, and now in 2015, i am sure it has rusted again to the point that the same probelm is occurring. rust in the braking system is a problem with this vehicle, as the brake lines have rusted out and failed twice already.
Complaint filed: 2014-10-14
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 chevrolet malibu. the contact stated that the vehicle failed to start without warning. the vehicle was taken to an independent mechanic who stated that the ignition switch needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the vin was included in nhtsa campaign number: 14v400000 (electrical system). the failure mileage was unknown.
Complaint filed: 2016-09-03
Components: SERVICE BRAKES
my abs lights and traction control warning lights come on and abs system seems to be engaged when no braking is happening. when brakes are engaged the braking seems to take a lot longer. abs module has defective solder joints causing many system failures. failure happens when stationary.
Complaint filed: 2017-10-09
Components: STRUCTURE
rear hatch handle breaks probably due to faulty design of handle, cable and latch. falure happens when opening rear hatch. vehicle stationary. if handle breaks you are unable to access the spare tire due to where the crank mecanism that lowers spare tire is located. closed door hatch blocks access to crank. no other access to crank. on this vehicle handle has broken 3 times. on our 2005 sequoia it has broken 4 times. toyota plastic handle is obviously week since it breaks in the same spot every time at a replacement cost at the dealer of $600.00 to $850.00 each occasion. i am unable to provide pictures as the broken parts were disposed of.
Complaint filed: 2016-12-10
Components: ELECTRICAL SYSTEM
dash functions don't work at times. speed, fuel level,etc are not indicated when car is at rest or moving. this has been a recurring problem with the result that i fear driving the car and won't sell it as it is now. at around $1800 to repair with no guarantee the replacement is not buggy, i feel betrayed and dismissed by toyota.
Complaint filed: 2019-09-27
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
when outside temperature goes beyond 80 degrees fahrenheit, while in motion, the computer has shut off the engine multiple times and a code saying no bus is displayed in the dash for a few seconds. it has happened to me going 70 mph. it has happened going 45 mph and as low as 20 mph. all i have to do is pull over and let the computer cool off and it turns on again. this is very dangerous as power steering shuts off and brakes become very hard. i have a great car in the winter. in the summer it's a death trap that can shut off engine, power steering and brakes in the middle of the freeway. check youtube and google for "dodge durango no bus" and you will find this is a major issue with the computer.
Complaint filed: 2019-03-24
Components: AIR BAGS
on september 7, 2018 i lend my car to my son so he could run some school related errands he needed to attend to. that day he had also taken my daughter with him as they were going to have lunch after he had finished all of the errands he had to do for that day. around 3:10 p.m. my son got into an accident which had caused both front airbags to deploy. soon after the accident a noticeable cut was noticed on my daughter left cheek which was caused from the air bag deployment.
Complaint filed: 2022-07-08
Components: STRUCTURE
the undercarriage or frame of our recent purchase of our 2003 used chevrolet k1500 silverado was discovered recently after purchase to be rusted through and through and chipping off day by day. a private master mechanic has looked the truck over and said that it was not safe to drive. upon further investigating, the panels that hold up the roof of the truck underneath the interior panels are rusting through and through to the point of breaking. dealership we bought it from just shrugged their shoulders and said basically oh well, it was sold as is. under the truck on the frame where the wheels are attached, forgive my descriptions but im no mechanic, looks like they can break off at any minute. we have ony about 3/4 of a front and back bumper we later discovered, and the roof of the truck looks as if it had rusted and messed up beause someone before us put plaster to redo the roof of the truck. im scared to put my mother in law in this truck to go anywhere because if it got into a wreck. it would be devestating for everyone. truck has been in a wreck before. pictures and truck is available for inspection upon request,
Complaint filed: 2014-12-22
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 pontiac grand am. the contact stated that while driving at 60 mph, the emergency hazard lights were inoperable. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was unknown.
Complaint filed: 2014-12-05
Components: FUEL SYSTEM, GASOLINE
smelled gasoline, took it to a shop, they found fuel pump cracked, replaced fuel pump. then we found out the was a recall in southern states for this problem specifically. we live in the new england area and was told it would not be considered under the recall. i feel completely wronged in this situation. the recall was specific to heat cycling. no were in the us is this more apparent than new england. *tr
Complaint filed: 2014-05-24
Components: STRUCTURE
truck has excessive rust over both rear fenders. had it looked at by a couple of body shoppes and estimate to have it fixed will cost about $5,500. rust is coming from underneath about wheel and rusting from under surface to exterior on fender. 90% of other dodge ram trucks with the same body style as my 2003 ram all have surface rust where the paint looks bubbled. this should have been a recall with chrysler. *tr
Complaint filed: 2017-06-20
Components: ELECTRICAL SYSTEM
all of the wire insulation on the main engine wiring harness had decayed. severe risk of fire. apparently mercedes-benz used bio-degradable wire insulation. when exposed to the heat that is in the engine bay, the coating covering the wires disintegrates. vehicle has 90,000 miles, original owner, no accidents.
Complaint filed: 2020-12-11
Components: SERVICE BRAKES
a rapid discharge of brake fluid occurred from the abs valve body on the master cylinder. i drove the vehicle that day and parked it in the driveway. about an hour later i went out to move it and when i did there was a large puddle where it was parked. i looked under the vehicle and fluid was dripping off the frame rail onto the ground. when i opened the hood i could see fluid dripping at about a drip a second from below the master cylinder/abs valve body. the drip rate was dependent on the key being in the 'on' position and the booster pump running. upon closer inspection the drip appears to possibly be coming from a port on the bottom of the abs valve body.
Complaint filed: 2017-08-28
Components: STRUCTURE
the frame is rusted through on the passenger side of the vehicle. the mechanic at muffler man showed me that it is about ready to break its rusted so bad. he showed me that where the ac unit is placed the water from it runs down the frame collects there and then rusts out the frame. driver side is good. the vehicle is unsafe to drive at this time. the vehicle was stationary on a hoist when they showed me.
Complaint filed: 2014-11-30
Components: STRUCTURE
cracked dash 3rd year is still cracking. *tr
Complaint filed: 2015-03-24
Components: SERVICE BRAKES, HYDRAULIC
tl* the contact owns a 2003 chevrolet avalanche.while at a traffic light, the contact could not depress the brake pedal. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the vin was not available. the approximate failure mileage was 115,000.
Complaint filed: 2014-05-30
Components: SUSPENSION
tl* the contact owns a 2003 ford escape. the contact stated that there was a loud abnormal noise heard as the vehicle stalled. the contact mentioned that the lower control arm became detached from the sub frame, which had extensive corrosion. the vehicle was towed to an independent mechanic, who diagnosed that the lower control arm, the sub frame and the cv joint needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and stated that the vehicle was included in nhtsa campaign id number: 14v165000 (suspension). the approximate failure mileage was 230,000.
Complaint filed: 2014-10-27
Components: SERVICE BRAKES
i was driving in the grass group carrying chairs to a campfire on the other side of the field with boys riding in the bed of my truck when i hit my brakes and they went to the floor. it scared me because there were boys walking in front of me. the truck did stop but not as quickly as i wanted it to. i am very glad no one was hurt. the next morning i looked under the truck and the long brake line that runs from the front to the rear of the truck had rusted and ruptured leaking out all of the fluid. *tr
Complaint filed: 2015-03-16
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
while driving on the freeway, the back lights in the instrument cluster that illuminate the speed markings started to flicker for a few seconds and then turned off and went dark. then after a few minuets, the whole instrument cluster went dark and the speedometer stopped working completely. it was impossible to know what speed you are going at. *tr
Complaint filed: 2015-04-15
Components: SERVICE BRAKES
i was driving home in my 2002 silverado 2500 hd, when i can to a stop at the stop sign, my brake pedal went to the floor and i could not stop. my truck went through the intersection, but luckily there was no oncoming traffic. i brought my truck to a local auto repair shop, where they replaced just faulty brake lines due to them rusting out prematurely. my repair bill was over $1500 dollars. *tr
Complaint filed: 2024-02-04
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
vehicle dies going down the highway sitting or idling runs for 30 minutes then dies, lots of complaints about chrysler vehicles doing this, very unsafe, vehicle should never shut down by themselves, electrical problems.
Complaint filed: 2023-08-14
Components: ELECTRICAL SYSTEM
the contact owns a 2003 chevrolet malibu. the contact stated that the ignition switch was inoperable and had been replaced three times by the dealer; however, the failure recurred. the vehicle was towed to an independent mechanic where it was diagnosed with ignition switch failure. the contact was informed that the ignition switch needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 170,000.
Complaint filed: 2020-08-24
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
car shuts off and loses power while driving and the key keeps getting stuck in the ignition and the doors keep locking and unlocking constantly until it loses power again after changing the battery
Complaint filed: 2014-09-16
Components: POWER TRAIN,EQUIPMENT ADAPTIVE/MOBILITY,ENGINE
car was forced off road then rolled over into on coming traffic. *tr
Complaint filed: 2014-11-19
Components: AIR BAGS
was driving down the highway at 70mph and the passenger side seat air bag deployed for no reason. *tr
Complaint filed: 2015-10-23
Components: STRUCTURE
due to heavy corrosion, we had to replace the rear subframe on this vehicle. obviously the 2003 recall on this part was inadequate. i would like the rear subframe to be recalled as it should have been in the first place, rather than just undercoating the part and having it rot away anyway.
Complaint filed: 2014-09-15
Components: SERVICE BRAKES
hit brakes to stop pedal went to floor truck did stop but took alt longer than usual went to garage rusted brake lines one had broke this is second time this has happened two years ago had one line repaired same problem. *tr
Complaint filed: 2020-05-09
Components: AIR BAGS
rear air compressor bags are faulty.from what i understand this is happening to many gmc envoys and need to be recalled!!! *tr