vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2015-10-30
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 gmc yukon xl 1500. while driving at various speeds, the contact noticed a burning odor. the contact also stated that while refueling the vehicle and attempting to start the vehicle, the vehicle would not start. the vehicle was taken to an independent mechanic for diagnosis, however the details of the diagnosis could not be provided. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 150,000.
Complaint filed: 2014-03-26
Components: STRUCTURE
tl* the contact owns a 2004 kia sorento. the contact stated that the frame was rusted. the vehicle was not diagnosed or repaired. the manufacturer was contacted about the failure. the failure mileage and vin was not available.
Complaint filed: 2014-07-21
Components: AIR BAGS
my son was driving on a two lane road came around a corner and a lady hit him head on he hit his head in steering wheel and seat belt did not lock the air bags did not deploy[xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2014-07-31
Components: ELECTRICAL SYSTEM
car started running funny. had it looked at and the wiring harness was found to be brittle and falling apart. car cannot be driven until a new harness is installed. *tr
Complaint filed: 2014-10-29
Components: TIRES
tl* the contact owns a 2003 gmc denali equipped with michelin ltx ms20 tires, size: lt245/75r16. the contact stated that all four tires cracked on the sidewall. the contact also stated that all the tires had tread separation and loss of air pressure. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the vehicle and tire failure mileage was 120,000. the vin was not available.
Complaint filed: 2015-11-17
Components: SERVICE BRAKES
brake line has corroded and rubbed a hole in the brake line and leaded fluided. has been replaced and is rubbing in same place on frame again.
Complaint filed: 2015-01-08
Components: POWER TRAIN
i am the original owner of a 2002 honda odyssey van. on 11/07/2014, van failed to accelerate and the malfunction indicator was on. i had van towed to the local honda dealership. the service dept. at dealership said ecl code was p0730 the transmission needs to be replaced. the approx failure mileage on van was 62,000 miles. i had to pay $3500 for having the honda dealership rebuilt the transmission. the dealership told me that 3rd gear had heat discoloration is burned up along with the clutches. i have the photos also the damaged parts that were replaced by the dealership. since i had low mileage i contacted honda but they refused any help saying warranty period on van had expired. i also contacted honda's recall dept, since i felt that the burnt 3rd gear was related to transmission overheating problem per 2004 honda recall for 2001 to 2004 vans. honda said that recall was for 2nd gear my discoloration was on 3rd gear. this is like splitting hair; since internal damage to transmission was due to the root cause of transmission overheating. i feel with single owner low mileage of van with the heat discoloration of transmission parts, honda is responsible for the premature failure of transmission due to heat buildup. therefore, honda should pay me for my cost to rebuild the transmission. the 2004 recall letter clearly states "if heat discoloration exists, the dealer will replace transmission". that letter further states "this work will be done free of charge." i feel honda is refusing to honor the intent of the 2004 recall letter. *tr
Complaint filed: 2019-04-27
Components: STRUCTURE
excessive frame rust causing vehicle to fail safety inspection.
Complaint filed: 2015-11-25
Components: STEERING
even after replacing the second power steering pump , it is horrible turning the steering wheel most of the time. also, it is noisy while i'm driving it. it had a new rack and pinion on it when i bought it . parking in a parking lot is awful as it is almost impossible to maneuver around other cars. turning corners ,sometimes it's okay and other times really hard. not sure if this complaint belongs here, but heater doesn't work ,either. feels like a/c is on . had a friend check it and he is having a hard time figuring it out. don't know how to answer "date happened" as it has been doing this since i bought it in august.
Complaint filed: 2015-12-18
Components: ELECTRICAL SYSTEM
tl* the contact owned a 1997 pontiac grand prix. the contact stated that the vehicle caught on fire. the vehicle was destroyed. no further details was available. the manufacturer was not made aware of the failure. the failure mileage was 136,000. the vin was not available.
Complaint filed: 2015-03-12
Components: SERVICE BRAKES
i had a braking problem march 2015, corrosion of the brake lines. i have a 2003 yukon 2500 quadrasteer. i was driving my truck when the brakes went. there was no warning light!!!!! i pushed the brake pedal practically to the floor, i was able to roll into a parking lot. when i got out there was brake fluid pouring out from the brake lines towards the rear of the vehicle. why gm runs the lines right along the front of the vehicle undercarriage is a mystery to me. it is just going to be exposed to salt! i live in michigan and we use a lot of salt in the winter months. yes things do rust, but i always wash the undercarriage of my truck! it's a case of poor engineering and it leads to premature corrosion. i am a mother of 3 young children and thank god they were not in the vehicle at the time this happened. *tr
Complaint filed: 2016-02-18
Components: STRUCTURE
the top of the dash in my acura has many cracks that have developed to the point where i believe it my impact the air bag. minor cracks might be seen with time in the dash however these are large, numerous and obviously a manufacturing defect that should be fixed.
Complaint filed: 2015-07-16
Components: SERVICE BRAKES
tl* the contact owned a 2004 toyota prius. while driving approximately 15 mph and while attempting to stop the vehicle by depressing the brake pedal, the brakes malfunctioned and the vehicle crashed into the rear of an suv. the contact sustained multiple toe injuries on the right foot, including one fractured toe. medical attention was required. a police report was filed. the vehicle was destroyed. the cause of the failure was not determined. the manufacturer was not notified of the failure. the failure mileage was 205,000.
Complaint filed: 2014-08-15
Components: SEATS
driver seat became loose and would slide forward when brakes were applied and backward on acceleration. the movement was abrupt enough to be disconcerting, especially in an emergency maneuver. bmw dealership advised it was expensive to repair and not dangerous because the seat was not at risk of fully detaching. i have lived with it, but it is a potential cause of accidents and it feels unsafe - as if the seat might come loose. it is very distracting to any driver who is not accustomed to it and even to me - a likely cause of driver error or loss of control during abrupt maneuvers. recently as i looked on the internet for solutions i found that this is an extremely common problem with 1999 m roadster version of the z3. i think it is sufficient to merit recall, but that is what you folks do for a living. i hope you will look into it carefully. ps: the date that i entered is a very rough estimate. i do not recall precisely when the problem first occurred. thank you *tr
Complaint filed: 2017-04-25
Components: AIR BAGS
tl* the contact owns a 2005 audi a4. the contact received notification of nhtsa campaign number: 16v382000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. part distribution disconnect.
Complaint filed: 2016-02-17
Components: SERVICE BRAKES
i purchased the truck from the dealer, with 230,000 miles on shortly after purchase as i braked to stop the peddle would stiffen and purr. and the vehicle would not stop, running intersections and parking spots. causing near accidents. ii learned this was related to brake antilock system. dealer said they done the recall procedure to clean sensors and avoided any further concerne expressed. i checked with other dealers who had the same denial reaction, the initial dealer had done checks to all chasis and componant checks, i noticed a mild growl when in four wheel drive but drove well otherwise. i inspected the wheel sensors and they were clean i learned the reluctor ring which triggers the sensors are within the front wheel bearings i had one oil service done by another garage who did a 21 point check but neglected to tell me of the apparent wear. after about fifteen months the left front wheel bearing began to fail while driving causing a extreme growl, i then had it checked by a service garage who clearly idenified the evident wear on both front wheel bearings, i had the bearings both changed along with a lower ball joint along with both front axle shafts, due to mild leaking boots. this them stopped the hard peddle and brake failure when stopping. the dealer knew of the wear and ignored the danger. the dealer should not be allowed to sell a vehicle in this condition . the truck does drive well now. but i still have a very mild growl in the left front,but with the axles new the noise is coming from the drive case, only when in four wheel drive. ( while the brake problem existed i adjusted my driving practice and limited my use of vehicle.)
Complaint filed: 2022-10-31
Components: STRUCTURE
vehicle was involved in motor vehicle collision. this unit was struck broadside by a semi resulting in the cab and box of this unit to separate from the frame. the frame of this unit, cab, and box all came to final rest in different locations in the scene with the driver remaining in the driver seat.
Complaint filed: 2023-12-21
Components: AIR BAGS
we were sitting in car with it idling, the right-side air bag just deployed without collision. we turned the ignition off waited a few moments and turned it back on and the right-side dash airbag deployed without any warning. the vehicle has not been in any collisions.
Complaint filed: 2014-03-25
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 kia sedona. the contact stated that there was a problem with the wiring of the air conditioning and heating units. additionally, the dash lights would not properly illuminate. the power door locks and power windows would also intermittently fail. the vehicle was taken to an independent mechanic, who was unable to diagnose the failure. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was 127,000. the vin was not available.
Complaint filed: 2014-03-05
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 gmc sierra 2500 hd. the contact stated that while driving 50 mph, the speedometer failed to move. the vehicle was taken to the dealer for inspection where they stated that the instrument cluster needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 50,000.
Complaint filed: 2019-07-05
Components: AIR BAGS
vehicle has driver-side airbag only. airbag deployed on tuesday, july 2 at about 5pm while driving on a san diego freeway at 60mph. there was no collision or warning to driver. minor injury to driver. vehicle was ultimately towed from road to service center.
Complaint filed: 2018-05-04
Components: SERVICE BRAKES
tl* the contact owns a 1999 jeep cherokee. while the vehicle was stationary, the brake lines became severely rusted and corroded. the dealer (cueter chrysler jeep dodge ram in ypsilanti, michigan) was made aware of the failure. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 223,827.
Complaint filed: 2014-05-31
Components: SERVICE BRAKES
as driving i had a sudden red light when hit brakes pedal vibrated no braking and slipping, and making noises, and brake light came on, i was able to pull off the road in a parking lot and tested the brakes for about 10 mins but it was doing the same thing, i turn on and off but still, after maybe 15 mins, light when off and then i was able to drive. i got my oil change at nissan nalley in decatur ga. i told them what had happened and he said that the light form brake was already off, and was not going to be able to diagnosed since cpu had already deleted. just two days ago (5/29/14)at 78k while i'm heading to park with wife and daughters it does it again, now at about 25 mph, i pulled in a street with less traffic and did the same again, don't want to drive this car anymore, as im worried it happens at a higher speed with my love ones in, *tr
Complaint filed: 2014-11-08
Components: POWER TRAIN
went to stop at a stop sign car started to pound when i went to leave the stop sign car moved but very hard. the transmission has problems the started out of the blue no warning its even stalled my car and left me stranded. there has been tons of complaints about this . when i called the nissan company they said take to a nissan dealer to look at it and let them know. you have to pay for diagnostics then they tell you sorry they cant help this should be a recall because there are so many complaints and its a horrible expense a used rebuilt is 3000 dollars it horrible. so i have this car in beautiful shape that just sits cause i cant pay to fix it. *tr
Complaint filed: 2014-10-24
Components: EXTERIOR LIGHTING
traveling southbound on i-95 in early morning all lights went out for a few seconds, leaving us in total darkness. lights came back on and everything resumed as normal for remainder of our trip home. a couple of month later same thing happened during a short evening drive near home. no lights. researched this frightening occurrence and found that our year make model has this problem due to bad lighting module solder job. contacted for ford, no help. eventually got a letter from ford stating they would extend warranty on this part, but would only replace module if it was failing at time dealer looked at it, after charging $49 dollars to test for codes. it has not failed at a dealer location. i avoid driving at night as much as possible. *tr
Complaint filed: 2014-12-09
Components: ELECTRICAL SYSTEM
i was driving and running the heater and noticed a burning smell. i immediately shut down the hvac unit and smell subsided. i pulled the hvac head unit out and had a vacuum line and it's insulation melted. this could have caused a fire. the heat and ac now only work on the highest setting. *tr
Complaint filed: 2014-08-30
Components: STRUCTURE
my dashboard is melting and cracking. *tr
Complaint filed: 2015-02-14
Components: AIR BAGS
toyota airbag recall case [xxx] ***2/13/15: had to drive 135 miles with 72 yr old vietnam vet business partner crammed in back seat amongst other cargo during a business trip.*** must operate vehicle with passenger in car for business 85% of usage time. otherwise i cannot run my business!! toyota refuses to provide me with a solution or a rental until solution is available. they want me to put my 72 yr old vietnam vet business partner in back seat with fully loaded cargo rather than help me fix the airbag problem. they absolutely refuse to help me. this is wrong. i cannot operate my vehicle for business without my business partner. toyota will not provide me with any workaround, nor any solution, in any timely manner. but yet they tell me i cannot operate my vehicle safely as i need to do to continue running my business. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2014-08-01
Components: SERVICE BRAKES
i happened to notice my brake line going to the rear brakes where wet, i checked in found the line had rusted thru. upon checking the other lines i found they all where extremely rusted. luck would have it i had just parked. i was forced to replace all the brake lines with new lines. this is a common problem with the chevrolet trucks from 1999-to the early or mid 2000's. i know several people who have experienced the same problem with rusted brake lines. *tr
Complaint filed: 2015-03-23
Components: AIR BAGS
tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2016-04-27
Components: AIR BAGS
tl* takata recall- the contact owns a 2004 bmw 325xi. the contact stated that the recall notice for nhtsa campaign number: 15v318000 (air bags) was received in june of 2015. after contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. the contact had not experienced a failure. the vin was not available.
Complaint filed: 2016-06-23
Components: ENGINE
tl* the contact owns a 2003 buick regal. the contact received notification of nhtsa campaign number: 15v701000 (engine and engine cooling); however, the part for the recall repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2024-06-13
Components: ELECTRICAL SYSTEM
the backup camera will stay in 'night' brightness mode for 15 seconds while backing out of the garage into daylight. this makes the video screen usless until the 15 second delay is over. i have asked several times at the dealership since i purchased this vehicle new, and they say nothing can be done. not only is this a huge safety issue but it also is an enviromental issue as may times i must wait in the driveway with the car needlessly idling until the 15 seconds is up. this is seems to be a simple software update to remove the delay when the car is in reverse.
Complaint filed: 2014-02-13
Components: SERVICE BRAKES
the brake light can on in the dash, 2-11-14, called the gmc dealer, pellegino buick/gmc, 815 n black horse pike, williamstown, nj 08094, phone 856-629-0101.they added brake fluid and said no leaks. mileage at dealer 135074. i drove about 40 miles, the brake light came back on, i called dealer and drove right back to them. they checked again and said the brake line had ruptured, it was fully coated with rust. it is so bad they can not use a wrench to get nuts off. because of all the rust on the brake lines. need to change the lines, calipers, and rotors, total cost approx $1,400.00 will advise more when yukon is returned repaired. *tr
Complaint filed: 2015-10-19
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 1500. the contact received a notification of nhtsa campaign number: 14v770000 (air bags) however, the part for the recall was not available. the contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2018-06-11
Components: AIR BAGS
air bag light stays on when car is running.
Complaint filed: 2017-05-12
Components: STRUCTURE
when i am parked on my driveway, the two front doors will not stay open to let me and my wife safely enter and exit. the doors are supposed to be held open by what is called a door check. these two left and right door checks have a defective design because i ordered two new ones, and the 2 doors will not stay open as we are entering, and exiting the hummer. the doors quickly close and almost break our hip , legs and feet. it is a defective design because they used plastic and rubber to make friction together in the door check. it will not hold open the heavy door(s) on the hummer h2. the hummer only has 14,710 miles on it. so, i know that it is a common problem. normally, my last gm chevrolet truck used door checks with steel roller(s) that rolled against a steel spring(s). i am having difficulty on your website to upload a photo of the door check with the defective design.
Complaint filed: 2014-12-03
Components: FUEL/PROPULSION SYSTEM
driving on residential road and vehicle suddenly reduced speed to 10 mph. message displayed "reduced power mode". no one knows how to diagnose. all repairs i have read on the internet forums are expensive and the problem eventually returns. this problem is intermittent and can occur at any time. the most concern is on the freeway where your vehicle is reduced to 10-20 mph and the speed limit is 70 mph. *js
Complaint filed: 2016-03-26
Components: SERVICE BRAKES
hydraulic line to rear brake failed (ruptured) causing immediate release of brake fluid underneath driver front floor pan at location of interest mentioned in recall/"safety improvement program". owner was not contacted regarding notice which includes inspection of brake lines, replacement of clips (to avoid wear) and possible replacement of brake line and bleeding if needed.
Complaint filed: 2014-10-15
Components: SERVICE BRAKES
abs light and brake lights are on. i had the brakes checked and levels are good and pads are fine. abs is non-functioning. this is a common problem. *tr
Complaint filed: 2014-05-22
Components: SERVICE BRAKES
i had prior brake issues. took my van to be inspected and had complete rear brakes replaced and front brakes were still ok, not needing replacement. after about 20 miles on my way out of town on my new brakes, the abs and brake lights came on. got back in town and took it back to where i got the new brakes. they said the brakes were fine, just not seated yet, so they ran a scan. my van threw the code c1185 (abs control module circuit relay) and i was told i needed to have an electrical diagnosis done. *tr
Complaint filed: 2015-10-22
Components: ELECTRICAL SYSTEM
2001 pontiac grand am. consumer writes in regards to vehicle key recall notice. *smd the consumer was under the impression, the ignition was going to be replaced. the dealer only replaced the key. however, when the key was returned to him, he did not fit in the ignition and the security light illuminated. the dealer only returned one key to the consumer. *jb
Complaint filed: 2020-06-28
Components: ELECTRICAL SYSTEM
the instrument panel light indicating what gear the transmission is in is out and therefore driver cannot tell which gear the vehicle is in, and extreme safety hazard.
Complaint filed: 2016-11-15
Components: STRUCTURE
tl* the contact owns a 2001 toyota tundra. while having the vehicle inspected for a mandatory annual state inspection, the vehicle failed due to corrosion of the subframe. the vehicle was taken to an independent mechanic where it was diagnosed that the corrosion would have to be welded. the vehicle was repaired. the vehicle was previously serviced per nhtsa campaign number: 09v444000 (structure), but the remedy failed to repair the vehicle. the contact mentioned that the corrosion protection compound was not an adequate preventive measure. the manufacturer was notified of the failure. the approximate failure mileage was 118,000.
Complaint filed: 2015-07-29
Components: STRUCTURE
tl* the contact owns a 2002 mitsubishi eclipse. while in park, the contact noticed that there were multiple fractures across the dashboard. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 200,000.
Complaint filed: 2015-08-11
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 chevrolet malibu. the contact stated that the repair for nhtsa campaign number: 14v400000 (electrical system) was performed; however, the failure was not corrected. the engine remained on while the key was removed from the ignition and they key had to be jiggle several times to be able to start the engine up, and once the key came out of the ignition while driving and the engine remained on. the manufacturer was not notified of the failure. the approximate failure mileage was 44,000.
Complaint filed: 2014-07-09
Components: AIR BAGS
what are you waiting for? the c6 (2005-2013) corvette has a serious check air bag light problem. there were 215,000 produced and most all of them have the problem and the dealers will not do anything. many owners drive every day with the check air bag light on 100% of the time meaning the system will not work when needed. i have complained about this many times and other owners on the corvette forum have also. there are around 20,000 members and we feel we are being ignored by the nhtsa and general motors. the buick recall is for the exact same thing and the exact same thing is causing it. the wiring under the drivers seat. are we waiting for a serious accident? please call me for more information. *tr
Complaint filed: 2019-07-22
Components: AIR BAGS
tl* takata recall. the contact owns a 2001 honda accord. the contact stated that the manufacturer failed to provide the remedy and part within a reasonable timeframe concerning nhtsa campaign number: 19v182000 (air bags). the contact had not called a dealer for an extended period of time per the notice stating that the part was not available. a case number was provided from the manufacturer and they were to follow-up with the contact to verify part availability. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2020-12-19
Components: VEHICLE SPEED CONTROL
the car will sometimes stay at high rpms even when pressure is released on the accelerator pedal. this happened to me in 2018 when i first got the car and has happened recently in december 2020. in the first episode, i depressed the brake and the car did not slow down until i shifted to neutral. in the second, my wife had to throw it into park. the car was in motion on a city street in both instances going straight
Complaint filed: 2021-12-04
Components: STRUCTURE
my hood latch isn't holding when i'm highway driving at 60mph. the hood will pop open. i've seen the new recall on the news for the newer vehicles but it is also happening on my 2004. i believe that year needs to be added to the list.
Complaint filed: 2015-03-16
Components: AIR BAGS
tl* the contact owns a 2002 honda cr-v. the contact received notification of nhtsa campaign numbers: 14v349000 (air bags) and 14v351000 (air bags); however, the part needed to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2015-04-16
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 1500. the contact received notification of nhtsa campaign numbers: 14v770000 (air bags) and 14v817000 (air bags) however, the parts needed to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2014-03-15
Components: AIR BAGS
after a snow storm we got into our vehicle and started it to warm it up. the airbag light wouldn't go off and the display on the stereo flashed continuously. from this point on, these displays continue to stay on at all times. after checking with the deal and suzuki, we were told that the passenger side air bag sensor is broken. it can happen from sitting things on the seat other than a person, a heavy person on the seat, normal every day use, and finally the cold. i'm told the consequence of this is that the passenger air bag is off and will remain off from that point on. the only fix is to replace the seat with the sensor which can range between $2000 and $1000 depending on the dealer you talk too. there is no explanation of the radio display flashing other than somehow the electronics are linked together. i believe a recall should be in place to fix this faulty sensor with an extremely high cost to an average user to replace as it renders the airbag useless for the passenger of the vehicle. there is no cost effective way for the consumer to fix it, it reduces the safety of the passenger in the vehicle. i've read many complaints in forums across the net with this exact problem. it requires also that a licensed professional be used to fix the issue which increases the cost significantly to the consumer. *tr
Complaint filed: 2015-06-08
Components: SERVICE BRAKES
i was driving my 2001 chevy 2500hd and coming into traffic the truck slowed down and the brake pedal went to the floor. i was able to change lanes just in time to avoid an accident. i pull over to the side of the road and sure enough brake fluid leaking from the rusty gm brake hard lines. leaking at the most common place by the abs pump which is on the driver side behind the front wheel. i was able to drive the truck home with using only the front brakes and will be replacing the hard lines with stainless lines. called the local dealer and was quoted $1,500-$2,000.everyone should send the rusty lines to gm so they can do something about it.
Complaint filed: 2018-01-22
Components: AIR BAGS
takata recall, it has been a long time since the original recall on air bags. the news the other night stated quit driving because it could cause death. i received recall order in the mail today, call dealer, air bags removed from shelf. what am i supposed to do? i need a truck and this one has been garage kept. on fixed income cant afford to buy another.
Complaint filed: 2015-03-11
Components: SERVICE BRAKES
driving home from work on the highway i exited the off ramp and depressed the pedal. the pedal went right to the floor. the truck maintained about 15% stopping power enough to just get it stopped before i would have entered a busy intersection and would have probably been responsible for killing and slamming 6,000 pounds of metal into someone children. i know several people with this same truck within 2 years and all have suffered the same problem or had it fixed out of fear. it's not how it's when. *tr
Complaint filed: 2014-02-24
Components: ENGINE
i have a major corrosion problem on the right side of the engine cradle. i complained of a noise coming from that side and asked my mechanic to take a look as he was fixing a tire. what he found was startling to say the least. i'm in fear of my life and possibly others, if this engine were to break through the rest of the corrosion. he warned me not to drive it and to get another car. i called chrysler today february 24th to find out what my options were and was told i'm out of warranty and to go to the local chrysler dealer for assistance.tomorrow i will go there and find out what could be done. the feeling i'm getting is the cost will be in the thousands. money i don't have. i search the web for information and found that many others have the same problem yet chrysler won't issue a recall. some owners were informed and some chrysler shared the expense. if chrysler wanted to protect the public i would think chrysler should issue a recall. people's lives are at risk. *tr
Complaint filed: 2016-10-31
Components: AIR BAGS
tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2014-05-15
Components: STRUCTURE
both of my front door handles on inside broke completely off exactly the same way only way to get out if my car is to roll window down and open from outside. also sliding door handle same material broke off i feel it is a safety hazard if the windows were to quit working i would have no way out. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2014-06-09
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 saturn sl. the contact stated that the ignition locked and prevented the vehicle from being started. the vehicle was not taken to a dealer or mechanic. the manufacturer was notified. the failure mileage was unknown.
Complaint filed: 2016-03-21
Components: STEERING,SUSPENSION,SERVICE BRAKES
tl* the contact owns a 1998 dodge ram 3500. while driving 5 mph, the vehicle pulled to the right independently. while making a left turn, the front passenger side wheel detached. the anti-brake and brake system warning lights illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that the wheel bearing failed due to the tie rods and the wheel hub needed to be replaced. the vehicle was repaired, but the tie rods were not replaced. the vin was not included in nhtsa campaign number: 08e027000 (steering). the manufacturer was not made aware of the failure. the failure mileage was 173,000.
Complaint filed: 2017-03-08
Components: ELECTRICAL SYSTEM
ignition switch is cuting off while drive the car, almost caused a accident looked up vin said not in the recall list for the honda civic ignition recall
Complaint filed: 2015-05-13
Components: ELECTRICAL SYSTEM
honda crv 2000 key locked in ignition switch, evaluation sited cable from switch to gear shift compromised. park gear unavailable requiring emergency brake to be in use when car is parked. difficult to switch gears from neutral to drive and reverse
Complaint filed: 2014-06-16
Components: ELECTRICAL SYSTEM
2003 saturn ion. consumer writes in regards to vehicle not starting intermittently and ignition switch recall notice repairs. *smd the consumer received a recall notice, in the mail. however, when she called the dealer to inquire about an appointment, she was informed, the parts were not available. the consumer went to her local mechanic and had the ignition switch replaced. she is now seeking reimbursement. the consumer was informed, she the replacement, was not performed by a gm dealer, she would not be entitled to reimbursement. *jb
Complaint filed: 2017-03-01
Components: ENGINE
tl* the contact owns a 2004 dodge ram 3500. the contact stated that the vehicle did not function after being started. the vehicle was towed to the dealer where it was diagnosed that the oil filters were defective and the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 142,000.
Complaint filed: 2020-07-02
Components: AIR BAGS
tl* the contact owns a 2000 honda odyssey. the contact received notification of nhtsa campaign number: 20v027000 (air bags) however, the part to do the recall repair was unavailable. honda superstore of lisle (4475 lincoln ave, lisle, il 60532) was contacted and confirmed that parts were not yet available for the recall repair. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2014-07-11
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1999 chevrolet malibu. the contact stated that the anti-theft warning light illuminated. the contact also mentioned that the vehicle failed to start after numerous attempts. in addition, the contact stated that while driving at various speeds, the vehicle would experience a sudden loss of engine power. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 54,000 and the current mileage was 170,000. the vin was not available.
Complaint filed: 2016-08-09
Components: STRUCTURE
paint is falling off around the exterior door handles. passenger side door is rarely used and this is the worst side of it. vehicles are supposed to receive multiple coats of paint at time of manufacture it appears that this is not the case with many of the 2004 sonata models, i have noticed many of the same model cars around town with peeling paint around the door handles. this vehicle has barely over 100k miles.
Complaint filed: 2016-06-08
Components: SERVICE BRAKES
tl* the contact owns a 2002 toyota camry. while driving at an unknown speed and attempting to brake, the brake pedal failed to depress and the engine warning light illuminated. the failure recurred several times. the vehicle was taken to the dealer. the technician was unable to diagnose the cause of the failure. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 138,000. .updated 09/14/16 *bf *cn
Complaint filed: 2014-11-21
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 chevrolet monte carlo. the contact stated that after servicing the vehicle under nhtsa campaign number: 14v400000 (electrical system), the insert in the key slot and the cover over the key head on the ignition switch detached. the vehicle was taken back to the dealer where the recall was performed on a second occasion but the failure persisted. the manufacturer was notified of the failure. the failure mileage was unknown.
Complaint filed: 2014-06-25
Components: SERVICE BRAKES
was going down a hill when i couldn't press my brake pedal because it was too stiff! the abs and brake light turn and with a constant beeping noise. thankfully there was a hill going back up so i was able to slow it and pull it off the road fine. glad it didn't happen at other points of my trip! my brake booster has gone bad and mitsubishi says it's not part of the recall. seems like they have a lot of problems with this and it's never part of the recall. *tr
Complaint filed: 2014-06-17
Components: ELECTRICAL SYSTEM
in the middle of turning on a busy road i suddenly lost all power to my car. it seemed as if my car was shut off but the ignition was still in the on position. i almost hit/side swiped 3 different cars. this has been a recurring issue since about feb. 2014. i have gone to different shops and no one can seem to tell me what is wrong. first it was an o2 sensor, then possibly a bad seal on my gas cap, no check engine light comes on. i've gone through fixing everything they say and now everyone seems to be at a loss. i've had this issue both while driving and while slowing down to turn. *tr
Complaint filed: 2017-08-22
Components: AIR BAGS
takata recall. nothing has happened yet to my 2003 bmw m3, but reading about the takata recall and what the airbags are capable is scaring me to death. my 5 year nephew loves riding around town in his uncle's "race car". even though i rarely go faster than the speed limit, you would never know by the look on his face as the air washes across his face. it has been garage kept since i have owned it and have only put 5k miles on it in this 4 years i have owned it. the fact that something like this could go wrong despite my meticulous care taken of the car is really causing me panic. should i quit driving the car and leave it in the garage asap until things get figured out? please inform me on what i should do.
Complaint filed: 2015-08-18
Components: AIR BAGS
tl* the contact owns a 2004 pontiac vibe. the contact received notification of nhtsa campaign numbers: 15v043000 (air bags) and 15v285000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2014-04-25
Components: STRUCTURE
tl* the contact owns a 2001 toyota tacoma. the contact stated that the subframe was perforated due to rust. the vehicle was taken to a dealer where it was diagnosed that the entire frame needed to be replaced. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure and current mileage was 154,000.
Complaint filed: 2017-03-19
Components: STRUCTURE
sub frame rooted second time
Complaint filed: 2014-07-01
Components: SERVICE BRAKES
my son borrowed my truck to get a tool box that his wife got him for father's day. i told him to bring the truck back to my house because i wanted to hook a trailer up so he could take a riding mower to his house and use while we were out of town. when he came back i had him back the truck up to the trailer and we hooked it up. when he got on it he pushed the brake to put the transmission in drive, the brake pedal went to the floor. we unhooked the truck and he drove it across the yard to my garage. after looking for and not finding any leaks i checked the fluid reservoir and could not feel any fluid. we went to auto zone and got a bottle of brake fluid dot3 and filled the reservoir up and he looked for a leak while i pushed the brake pedal. he found it leaking from a line above the fuel tank right behind the passenger door on the driver's side. i had the truck towed to a chevrolet dealership and was told the brake lines was rusted and they need replaced along with the two front calipers. just thankful the line did not bust while he and his wife were not on the interstate nor after we got the trailer hooked up and went to his house which has some very steep hills. ten working days and $1800.00 later i have my truck back. *tr
Complaint filed: 2015-12-10
Components: STEERING,SUSPENSION,VISIBILITY/WIPER
my gearshift broke,fuel gage don't work,my car bounce up and down when driving sliding doors won't click open.when start car up and put in gear drive or revearse won't move just rive up.
Complaint filed: 2014-09-08
Components: SERVICE BRAKES
brake line blew while driving my 2005 z71 chevy tahoe. had no clue until i tried to stop and my pedal went all the way to the floor not stopping my truck and i ran a red light. thank-god i hit no other car or person! there was no warning - no lights - nothing indicating this was going to happen, not even a little drip of brake fluid before the burst line. i take my truck in for it's free oil changes every 5000 miles. dealership tells me every time all the things that need repair or will need attention soon. after getting under my truck and looking at my brake lines, i was so scared! holly crap they are nothing but rust. this didn't happen over night. why does the dealership tell me i need new windshield wipers or belts - (3 years later i still have the same belts and they are still fine) but neglect to tell me my brake lines are severely rusted and could blow at anytime resulting in brake loss! that should be discussed with me before my windshield wipers!!!!! the mechanic at the dealership had to know my brakes lines were this bad - why was nothing said??? now looking online i see i am not the first person this has happened to nor will i be the last. i cannot believe that gm considers this to be normal wear and tear. it's dangerous and could kill someone. gm is not concerned about our safety - it's about the money for gm. settlements are cheaper than a total recall - that's until deaths do occur and i bet my life on it a death will happen because of these bad brakes lines. *tr
Complaint filed: 2022-06-02
Components: AIR BAGS
air bags deployed after collision, vehicle has been released from falcon towing 15600 s main st, gardena, ca 90248 to automobile club for inspection. injuries sustained from airbag deploying include, but are not limited to, lacerations, abrasions, bruising as a broken rib and collapsed lung.
Complaint filed: 2017-08-23
Components: SUSPENSION,STRUCTURE
tl* the contact owns a 1998 ford windstar. while driving, the steering wheel shook and the vehicle pulled to the left and right. there were no warning indicators illuminated. the vehicle was taken to an independent mechanic who diagnosed that the front driver side subframe was rusted due to corrosion and the subframe needed to be replaced. the contact called john kennedy ford- pottstown at (800) 790-8132 (located at 3189 w ridge pike, pottstown, pa 19464) where the dealer referenced nhtsa campaign number: 10v385000 (suspension), but not for the subframe. the vehicle was not repaired. the manufacturer was notified of the failure and stated that the vehicle was not included in a recall. no further assistance was offered. the failure mileage was 100,197.
Complaint filed: 2015-04-28
Components: AIR BAGS
we have been waiting for airbag replacements for the honda recall since early february. our dealer, has received one of the two airbags but has no idea when the other will be in. was told today that possible release date for part was late june or july. honda has provided a rental car but will not cover the insurance. i have to exchange the car every 30 days so that my private insurance will cover the rental car. otherwise it would be $40 a week. that is over $500 for their problem. i feel that 5 months is an excessive amount of time to have to wait for repair of these critical safety components! *tr
Complaint filed: 2014-08-07
Components: SERVICE BRAKES
my front brakes have to be changed every three months , my van will stall or act like its going to stall i have to give it gas and after i move for a few it stops, my van is constantly out of line which wears on the tires ,the metal coolant lines that go for the rear heat was rusted and corroded badly causing a huge leak , also the transmission cooler bracket locates in front of radiator broke causing a hole in the radiator, this has not only happened in my 2004 grand caravan but also in my elderly parents 2004 caravan. after reading through all the complaints i do understand that things will happen and go wrong and have to be fixed but when the dealership or the manufacturer doesn't show any interest in wanting to help the consumer there's not much a person can do that is until someone gets hurt and i can guarantee if it happens to be my family there will be an enormous law suit with a lot of publicity lets see how sales do after i get done. *tr
Complaint filed: 2017-07-13
Components: ELECTRICAL SYSTEM
for the 3rd time the cluster has gone out. this results in the speedometer, temperature gauge and others to stop working. each time i am expected to take my vehicle to a chevrolet mechanic for diagnosis and part replacement at $700.00+ each time. this model has no recall. i am fed up with paying this much every 3-4 years for a defective part. there has never been any sign before it goes out.
Complaint filed: 2015-10-06
Components: SERVICE BRAKES
i lost all braking ability while traveling the interstate highway. i was able to stop the vehicle and found brake fluid flowing from the main brake line feeding the anti-lock controller.
Complaint filed: 2019-09-24
Components: STRUCTURE
subframe rusted on left front passenger side. 1998 ford windstar. i had a popping noise when i made a left turn and loud crunching noise and steering wheel pulled to left. i had taken it to a auto shop and they replaced struts.sway bars and brakes . no one told me about the rust issue with the sub frame. i drove it home from shop. same problem. returned the vehicle to same repair shop and the had a welder attach steel bracket to hold up sub frame. 2 days later worse. i had a second mechanic look at it and he told me the first repair should not have asked me to repair anything on the van. sub frame is failed at 128,436 miles. i notified ford motor co . of the failure, was givin a case number. engine will fall out of bottom with corrosion of sub frame. vehicle is not safe to drive
Complaint filed: 2016-01-30
Components: ELECTRICAL SYSTEM
they vehicle suddenly and unpredictably turns off. this results in lost power steering, power brakes. the vehicle must be restarted. this occurs while the vehicle is in in motion, transmission in drive. repair technicians have been unable to identify a cause for the sudden failure. these failures have occurred on multiple occasions. the most recent occurrence.