vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2015-07-08
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. the contact stated that the air bag warning light illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that the air bag module needed to be replaced. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the approximate failure mileage was 139,000.
Complaint filed: 2018-08-20
Components: STEERING,POWER TRAIN,UNKNOWN OR OTHER
steering column shift bracket broke in 3 places when trying to shift from park to drive, making shifting impossible. see pictures from 2 of 3 fracture locations, 3rd fracture is at an attachment screw (not shown). this is cause by an punderdesigned part made of inferior cast aluminum. there are thousands of reports of this problem on tundras and other toyota models with same defective bracket. this dangerous defect must be recalled and fixed by toyota with a redesigned part.
Complaint filed: 2019-02-28
Components: STRUCTURE
my 2004 toyota 4runner frame has holes and have seen dozens of others with the same or worse frames. i work at a toyota dealership and all the truce that have frames except the 4runners have recalls for the frames. when i asked toyota why that is the case they said it was because the trucks were built in japan. what i don't understand is if the 4runner were built in japan and have worse frames than the tacomas tundras or sequoias, why aren't the 4runners covered. its a huge safety concern and when i asked toyota if they would help me with this issue they essentially said that its not there issue and might start a case. i am very unhappy with this result and believe that if all the truck frames are rotting, some worse than others, why aren't all the frames being covered. please help me.
Complaint filed: 2014-08-23
Components: ELECTRICAL SYSTEM
i have had the same problem for a while! about 3 months ago i get in my car to go to school and work and guess what the car would not start and i waited and it still did not start. i called the towing company and they took it to the mechanic and it started 10 times and they could not find anything wrong. so for the last 2 months it has drove fine. well last monday morning it did it again would not start so i had to miss work and call a tow truck and took it to the dealership and the car would turn over but not start. i just paid 430.00 to put a cam sensor in and now it seems to be running. i put a new anti theft lock system in around 2011. i see my car is one that is in a recall and i hope they can get this fixed. *tr
Complaint filed: 2016-05-21
Components: ELECTRICAL SYSTEM
rec'd recall on ignition switch. took vehicle to dealer and service rep took 1of my vehicle keys, brought key back and said repair completes. never did he touch my car. immediately after this, vehicle wouldn't start. whatever was done to my key threw off my alarm system and locked up vehicle .dealer refused to take responsibility. contacted gm and was contacted back. they made note of complaint. now watching c cnbc and the ignition recall. i am concerned as only 1key was touched by dealer and that was it.
Complaint filed: 2016-08-21
Components: SERVICE BRAKES
my front passenger side brake line burst suddenly under braking while exiting the highway at 70mph. it appears all other lines are rusty as well and could result in another failure. i love in minnesota so salt could contribute, but it was definitely corporate negligence. the agency failed to issue a recall for this in 2015 for gm trucks. i think this is a much larger issue for all w-body gm cars as well. i was fortunate enough that the exit ramp had a yeild turn onto the next road instead of a stop. this could have killed me and will kill people if nothing is done. please take action and look into this.
Complaint filed: 2017-05-01
Components: SERVICE BRAKES
tl* the contact owns a 2002 gmc sierra 1500. the contact stated that the brake pedal pulsated when applied, but failed to respond. the vehicle was taken to a dealer where it was diagnosed that the brake sensors needed to be cleaned. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 108,000. updated 06/29/17*lj *cn
Complaint filed: 2021-03-29
Components: ELECTRICAL SYSTEM
the truck wont crank. when the key is turned off and removed some electrical systems still work and cause smoking. i have had to disconnect the battery in fear the truck will burn down. ford was contacted about the issue and said they cant do anything because their records for recalls only go 10 years. even though the truck has less than 84000 miles on it.
Complaint filed: 2015-11-03
Components: STRUCTURE
tl* the contact owns a 1996 toyota 4runner. while driving 40 mph, the vehicle began to wobble uncontrollably. the vehicle was taken to an independent mechanic where it was diagnosed that the frame on the driver side had completely rusted and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 224,000.
Complaint filed: 2015-08-16
Components: SERVICE BRAKES
driving aprox. 45 mph ,came to a red light and brake pedal went to floor. did have enough brakes to drive to a safe spot ,on a side road.looked under truck and brake fluid was dripping on the ground . crawled under the truck to find brake line had rusted thru. took vehicle to my mechanic for repairs.this is a very dangerous situation.
Complaint filed: 2014-08-23
Components: SERVICE BRAKES
i was launching my boat this morning and nearly launched my truck with it. putting the boat in the water my brakes all of a sudden stopped working. luckily i thought to put it in drive especially since i can't swim. after driving to the top of the hill i had to crash in to a bank to stop! then i noticed something leaking above the left rear tire. it appeared to be a brake line that had rusted through.?.?.i had my wife press the brake pedal to find where it was leaking and it was exactly what i thought. rusted brake line! of all things designed to survive rust, the brake lines were obviously left out. this is the first time in a long time that i felt my life was in danger. after some research i learned this is very common. i just can't believe nothing is being done about it. doesn't seem like the gm i know to put lives in danger. *tr
Complaint filed: 2015-06-26
Components: SUSPENSION,STRUCTURE
tl* the contact owns a 2003 nissan sentra. after the vehicle was backed out of the driveway and placed into drive, the vehicle came to an abrupt stop without warning. the contact discovered that the front passenger side wheel strut tower failed and the tire nearly detached from the vehicle. the contact stated that the wheel had excessive rust. the vehicle was towed to the dealer, but was not diagnosed or repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 62,000. ma 08/13/15 updated 12/1/2015 *js
Complaint filed: 2015-11-16
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 saturn ion. the contact stated that the ignition key failed to turn into the off position after numerous attempts. the cover underneath the lower steering column was removed to access a spring which was turned in a backward and forward motion in order to turn the engine off. the vehicle was taken to the dealer on three separate occasions. the ignition tumblers and gear shift sensor were replaced. in addition, a new ignition key was provided. the failure persisted after the repairs. the manufacturer was notified of the failure. the approximate failure mileage was 90,000. *bf consumer stated vehicle was never repaired and has been sold.*jb
Complaint filed: 2015-12-30
Components: POWER TRAIN
the gear shifter was very loose and i was able to shift gears without the car running. replaced gear shift linkage. ($150) *js
Complaint filed: 2014-12-10
Components: STRUCTURE
the frame on my tundra is extremely rusted to the point where vehicle safety is becoming a concern of mine. it has very low miles for the year, and it is consistently getting worse and worse. *tr
Complaint filed: 2015-06-02
Components: AIR BAGS
the passenger air bag light never goes off. dealership says it'll cost $500 to fix but i don't understand what's wrong with it in the first place but because of it they say none of the air bags will work in a crash. absolutely ridiculous.
Complaint filed: 2024-02-08
Components: AIR BAGS
the red airbag light on the instrument panel is on. i have taken the car to the infinity dealer and they say a sensor is out and would be $800 to $1000 to repair. it seems the airbag system should be warranted as long as the car is registered. the mfg book says if this light is on the airbag may inflate, not inflate when needed, just not work. i am concerned, i do not want the bag to inflate as i or my wife is driving. this not a very good safety system if can go out from just one sensor it seems it should have a redundant system for this.this is a safety issue that seems infinity should have to fix especially with the problem with airbags. i do not want my wife or i to be a statistic for a bad airbag system.
Complaint filed: 2016-04-22
Components: SERVICE BRAKES
the rear brake line failed for the second time and caused me to have accident. the issue is that the front brakes did not stop the vehicle and the brake pedal went to the floor. when this happened the first time 2009 the dealer changed the master cylinder and other brake components stating that is why the front brakes didn't work however this failure was exactly the same as the first incident absolutely no brakes.
Complaint filed: 2022-11-26
Components: ELECTRICAL SYSTEM
radio intermediate goes out hitting bumps speedometer stopped working the number ninth digit is not pulling up when i search vehicle information replaced engine vehicle only had 20,000 miles
Complaint filed: 2018-07-12
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
takata recall. i was driving down the road and my truck shut off randomly my overdrive light started flashing after this and continued to flash and still shuts off so i replaced my fuel filter, cps sensor and it still shuts off. it's like i'm goin down the road and it stalls. it does it more than once when i'm driving i just shut it off and start it again.
Complaint filed: 2015-12-04
Components: AIR BAGS
tl* the contact owns a 2003 toyota corolla. while waiting to turn left at a stop sign, the contact was involved in a multi-vehicle crash. neither frontal air bags deployed. the contact was transported to the hospital by ambulance with a chest contusion and breathing issues. the contact received medical attention and was released the same day. a police report was not filed. the manufacturer was not notified of the failure. the vehicle was not repaired. the approximate failure mileage was 150,000.
Complaint filed: 2014-04-02
Components: STRUCTURE
the padded dash cover started pulling away from the dash behind the steering wheel. the gap is increasing in size as it moves toward the passenger side. *tr
Complaint filed: 2017-09-21
Components: WHEELS
on august 22, 2017, my husband and i were traveling northbound on i-55 near litchfield, illinois. a semi truck owned by arnold james knaggs of carsonville, michigan, was traveling southbound. at approximately noon on that date, two wheels detached from that truck. one wheel came to rest in the wide grassy median; the other wheel barreled across the median and struck the minivan in which my husband and i were traveling. all windows on the driver's side shattered and the sliding passenger door was ripped off the vehicle. he van was totaled. if my husband had not taken evasive action at the last second, he would have been severely injured or killed. the illinois traffic crash report cites problems with the truck tires and notes that vehicle condition was the primary contributory cause of the crash. the driver was cited for driving with a suspended cdl and for driving a truck with loose or missing wheel bolts. the question 'did motor carrier safety regulations (mcs) violation contribute to the crash?' was answered 'yes' by the state trooper on the scene.
Complaint filed: 2020-05-26
Components: AIR BAGS
i received a safety recall notice - remedy unavailable from bmw. the airbag warning light has been activated on the dashboard since december 19, 2019. the notice read that "it is also possible that the airbag housing may explode and could cause metal fragments to pass through the air bag cushion material, striking the driver or other occupants which may result in injury or death." i spoke with bmw customer relations and was told that i could continue to drive the vehicle. i will not drive the vehicle until this problem is remedied nor should i be expected to. it has been more than five months since i received the original notice and there is still no date given for the expected remedy. i believe that bmw should provide me with a replacement vehicle until such time as a remedy is available. why hasn't a stop driving order been issued by bmw if this problem could result in the death of the driver? what recourse do i have? *tr
Complaint filed: 2014-09-03
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 jeep grand cherokee. the contact stated while driving at various speeds, the vehicle would stall intermittently without warning. also, the contact mentioned that when driving over 50 mph the lights and gauges on the instrumental panel stutter. in addition, the vehicle jerk forward and hesitated whenever the failure occurred. the vehicle was taken to the dealer on multiple occasions. the technician was unable to diagnose the failure. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 35,000.
Complaint filed: 2014-03-25
Components: AIR BAGS,SEAT BELTS
certified pre-owned dealership bought mercedes benz 2003 c-240 4-matic. purchased with 41k miles in 2008. approximately 6/2013 the srs light came on stating 1 malfunction on the cluster relating to restraint system. advised of numerous cases of this defect in model year 2003. due to warranty expiration the issue has yet to have professional diagnostics. the light and cluster notification remains to date at 76k miles. *tr
Complaint filed: 2016-08-25
Components: SERVICE BRAKES
i own and operate a general repair shop. my tech replaced front wheel abs sensors on for mentioned vehicle. workhorse mfg part numbers (w8006778) and (w8006803). while on test drive the abs system entered false deployment mode at 15mph while approaching a busy highway intersection. i had to stand on the brake pedal with both feet and slam the transmission into low to bring the vehicle to stop. the nose of the coach ended blocking half a lane of traffic. no accident. fyi, this vehicle gvw is 20,000 lbs. ( note: the following is technical in nature.) i drove the vehicle back to the shop to initiate investigation. using a dvom i measured the voltage amplitude out of the new wheel speed sensors. the front left measured .068v ac and the front right measured .286v ac. this is the cause of the false deployment. i then removed the front wheels to inspect the sensors and discovered the source of the failure. the replacement sensors are manufacture without location dowels. the location dowels set the critical clearance gap between the reluctor and sensor. this clearance gap has a narrow plus or minus tolerance. when the tolerance is lost the abs system will enter a false deployment mode ( abs system activates and blocks brake fluid pressure being applied to the brake calipers ). the new replacement abs sensors have no location dowels there for tolerances as designed are not achieved. this is why i lost control of 10 tons of vehicle. the part supplier, part manufacturer, and chassis builder have been served full notice of this flaw. the gm case reference number is [xxx]. thank you, [xxx] master ase truck certified master ase car certified master ase engine machinist certified ase l1 certified walworth county circuit court appointed expert witness information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2019-11-06
Components: SERVICE BRAKES
when we drive the truck, when you press the brakes they often go all the way to the floor. driving while on city streets as well as on the freeways. you have to pump them in order just to stop before hitting anyone. after driving 30 miles, we have to refill the master cylinder with brake fluid. we have taken it to the mechanic three times for them to find no leak. a friend looked at it and found that the master cylinder is leaking into the brake booster. we do not feel safe driving this vehicle in this condition. i have an article from fox news stating that our year 2004 toyota tundra is included, but when i called the dealer as well as entered it into your system, they state it is not. this is a dangerous condition and i strongly feel that our vehicle should be included in the recall. we have a new driver driving and will not let her drive this truck in this condition. we would feel much safer if this could be repaired. we have be fortunate to not have had an accident, but we have had many close calls, and the leak seems to be happening more and more often.
Complaint filed: 2019-10-26
Components: STRUCTURE
i am unable to open drivers side door from inside or outside. car still locks and unlocks like normal, so i don't believe that the actuator is at fault. the control arms for both handles are intact seem to function as normal. i am assuming that either the latch mechanism is stuck, jammed, or otherwise dysfunctional. the vehicle was stationary when it happened, and the door itself isn't damaged/impacted. i live in atlanta, ga, so the latch isn't frozen. i am aware that this is an older model (2003), however in the past i have cleaned lubricated the latch/lock mechanism. it is extremely difficult to figure out how to fix this problem when the door is unable to be opened, and in this model, it isn't possible to completely remove door panel without damage. it is a safety hazard to be unable to open 1 of 2 doors, especially being that it's the drivers side. i have yet to be able to find anyone knowledgeable of this situation, and haven't come across any solution online.
Complaint filed: 2016-03-08
Components: AIR BAGS
purchase a 2003 bmw 325i on 11-18-2016 . unable to take possession of the vehicle from the dealer due to the outstanding takata airbag recall. the dealer is not a bmw store and i don't blame them for letting a customer get into a unsafe vehicle. bmw is dragging their feet on the repair of these defective airbags.
Complaint filed: 2020-08-12
Components: AIR BAGS
tl* takata recall. the contact owns a 2001 acura mdx. the contact received notification of nhtsa campaign number: 20v027000 (air bags). the contact called the pohanka acura dealer located at 13911 lee jackson memorial hwy, chantilly, va 20151, and it was confirmed that parts were not yet available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue and was not able to confirm when parts would become available. the contact had not experienced a failure. vin tool confirms parts not available. consumer stated car would not be repaired until oct, 2020.
Complaint filed: 2015-01-07
Components: ELECTRICAL SYSTEM
tl-the contact owns a 2000 pontiac grand am. the contact stated that the vehicle failed to start. in addition, the key remained stuck in the ignition switch. the vehicle was taken to an independent mechanic, who diagnosed that the ignition switch needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 100,000. djr
Complaint filed: 2016-08-14
Components: AIR BAGS
i have been waiting for nearly one year for the recalled driver's airbag to be replaced. the dealership states that parts are not available. the news has reported that 70% of other manufacturer's vehicles with the same recall have been repaired. how much longer am i required to wait?
Complaint filed: 2014-10-28
Components: STRUCTURE
i brought my vehicle to a repair shop for inspection because the vehicle was not riding safely. they found extensive rust and corrosion on the back under carriage of the frame of the car posing a potential safety and road hazard. it was not normal wear and tear. i don't have the vin number yet to post because the vehicle is in the shop to be repaired. *tr
Complaint filed: 2016-11-05
Components: SERVICE BRAKES
when coming to a stop sign i applied the brakes and the pedal went to the floor. i was able to steer into a parking lot and coasted to a stop. i had no brakes front or rear. when i stopped at the previous stop sign the brakes worked as usual. after having the pickup towed to a repair shop i was told and shown that the brake lines at the frame behind the left tire had rusted through. this failure came with no warning and at no time did the dash brake light come on.
Complaint filed: 2015-03-13
Components: STRUCTURE
2003 toyota tacoma, started to get my truck ready to go to work when i found a hole rusted through the frame right where leaf spring bolts to frame. front of the leaf spring drivers side. frame appears to also be cracked in area of rust. i contacted toyota and was told there was a recall for my frame and that the recall was now over and there was nothing they could do for me. i explained that i knew that there was a recall on many of the tacoma frames and i had watched my mail for a recall notice but never received one for my truck. there response was that it was sent and nothing could be done. after talking to toyota i looked on the internet and could find nothing about a recall for my year, i also searched my vin on this site and no frame recall was issued for my vin involving the frame. i am now stuck with a truck i can't drive and have no way to get to work without getting a ride. i have also had problems with clutch wear, sticking parking brake, and electrical problems with the windshield wipers. i also found other stories about people not being contacted for there frames with the same response from toyota, sorry you missed it your out of luck. *tr
Complaint filed: 2017-03-08
Components: STEERING,SUSPENSION,STRUCTURE
my mother and i was driving on the expressway and it seemed as if the car just lunged forward sharply and made us swerve a little. i pulled over and seen that the car was sitting "off" a little. we towed it home and my step dad looked at it and said the car had rusted through the subframe. the subspension subframe crossmember part could of killed us. she bought this car at 29 miles from dave white cheverolt in 2001. nothing was sent to us from the manufacture or the dealership about this part being a dangerous part. it was to be replaced i heard if the car reached 150,000 miles or 10 plus years. she had this car for both and was not notified. the dealership will not replace the part. we had it towed this weekend and the dealership will not replace the part for free.
Complaint filed: 2014-11-20
Components: ENGINE
tl* the contact owns a 2002 nissan altima. the contact stated that the vehicle was consuming an excessive amount of anti freeze and oil. the contact mentioned that the check engine light illuminated on the instrument panel. the vehicle was taken independent mechanic. the technician diagnosed that the head gasket and the catalytic converter needed to be replaced. the vehicle was repaired. however, eight months later the check engine light indicator illuminated. the vehicle was taken to another independent mechanic who diagnosed a cylinder 3 misfire codes which caused the pistons to freeze and as a result, the engine would need to be repaired. the vehicle was repaired. the failure mileage was 76,000.
Complaint filed: 2015-08-12
Components: AIR BAGS
a dodge dealership has informed me that the occupant restraint control (orc) module has suddenly failed and is in need of replacement. after investigating in online forums and discussions with the local dodge dealership there appears to be a pattern of failures associated with the orc unit in several dodge / chrysler models. the cost to repair is over $500 ($344 + labor) and the part is very hard to come by for older vehicles.
Complaint filed: 2018-05-04
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
faulty tail lights- the right tail bulb assembly on the car got so hot it melted along with the plug. i called the bmw hot line 800-525-7417, they informed me that the car had 2 recalls for airbags, also told me that the car had a faulty tail lite repair in 2002. i trailered the car on 4/11/18 to sewell grapevine bmw, where scott lord in the service dept took it in. i ask for them to find out also about the tail light assembly melting i left the part with the car. on 4/11/18 i rented the same trailer went to pickup the car, (i live 40 mls from there). upon talking with mr. lord, the 2 recalls where performed he said the technician left brochures in the car on how the melted tail light is repaired that the car is too old for them to do it. first off, thanks to nhtsa web site, i learned that there where 210,000 of these cars recalled for the same problem, beginning with the year of this car. 2nd, i 've never known a recall to expire until fixed. i called bmw recall back 5/2/18 she said no recalls are showing now that i'd have to contact nhtsa, so here i am, do they fix it, or should i contact a lawyer? thank you nhtsa! i'm glad there was not a can of gas in the trunk
Complaint filed: 2019-08-22
Components: STRUCTURE
tl* the contact owns a 2003 toyota 4runner. the contact stated that there was rust on the frame of the vehicle. the vehicle was taken to sunrise toyota (3984 sunrise hwy, oakdale, ny 11769, (631) 589-9000) where it was diagnosed that the frame was rusted and the frame hose needed to be replaced. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 200,000. the vin was invalid.*jb
Complaint filed: 2015-02-23
Components: AIR BAGS
tl*the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign number: 14v770000 (air bags) however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2014-06-23
Components: SERVICE BRAKES
at approximately 10-30 mph the cars abs system engages on its own, both while stepping on the brake peddle and while just driving within that speed range. while trying to come to a stop, the abs system will engage and will not allow me to stop safely. in one instance i had to yank on the emergency brake and drop the car to a lower get just to avoid hitting the car in front of me. the system will keep engaging until the system times itself out. then the abs and tc lights on the dashboard illuminate. i am approximate $1500.00 into this issue at the dealership and still no solution. i have taken the car to my local chevy dealer and they can't seem to figure out the problem. they have replaced the cars fl hub assembly, multiple speed sensors, and the e.b.c.m. through changing all thing parts still no success. the car is currently there now for further diagnosing. *tr
Complaint filed: 2019-11-26
Components: SERVICE BRAKES
nothing has really happened but both anti lock brake wires keep rubbing on the rims and whering through i have replaced both sides twice
Complaint filed: 2023-11-09
Components: STRUCTURE
the contact owns a 2001 toyota tundra. the contact stated that the vehicle was taken to an inspection station where it was reported that the vehicle could not be lifted due to extensive rust located behind the cab on the sub frame. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 216,000.
Complaint filed: 2016-01-20
Components: ELECTRICAL SYSTEM
i had several problems with my ignition switch since buying this vehicle as new, so the switch was replaced on dec 2008 at the dealership, which i paid for. i brought this vehicle to a gm dealer per the recall in 2015 and was told all is good, so i could claim reimbursement for the 2008 repair. to date, after filling in the required forms and submitting them to a local gm dealer, and corresponding with gm corporate, they refuse to reimburse me for the repair because they did not keep any saturn maintenance records when the division was shuttered, even though corporate was the office that notified me of the exact date of the ignition switch repair so i could submit my credit card statement as proof. the last contact from corporate was 15 dec 2015 with no response from several messages left with their case manager, paula (866-790-5700, ext. 5913223).
Complaint filed: 2019-08-19
Components: STRUCTURE
tl* the contact owns a 1996 toyota tacoma. the contact stated that the vehicle's frame was corroded with holes near the rear passenger side wheel. the contact stated that the vehicle was taken to an unknown dealer for the manufacturer warranted frame repair. when the contact arrived at the dealer, the contact was informed that the frame was not corroded and the vehicle did not qualify for the buy back program. the manufacturer was not contacted. the vehicle was not diagnosed or repaired. the failure mileage was 115,310. *tt*jb
Complaint filed: 2014-09-17
Components: STRUCTURE
tl* the contact owns a 2003 buick lesabre. the contact stated that the center dashboard covering separated and extended to the passenger's side air bag housing. the vehicle had not been repaired. the manufacturer was not made aware of the problem. the approximate failure mileage was 50,000.
Complaint filed: 2015-09-17
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 chevrolet impala. while driving at approximately 40 mph, the key emitted from the ignition switch. the contact attempted to place the key back; however, the ignition was not recognizing the key. in addition, the contact stated that the vehicle stalled. after several attempts, the vehicle was able to restart. the vehicle was taken to an independent mechanic where it was diagnosed that the starting mechanism failed. as a result, the starter was replaced but the failure persisted. the mechanic then informed that the ignition switch failed. the manufacturer was notified of the failure. the approximate failure mileage was 160,883.
Complaint filed: 2014-08-19
Components: POWER TRAIN
gear shift lever became harder and harder to shift over the time and then seized. noticed heavily corroded shift lever linkage at the transmission end. the linkage design seems to be a poor. exposure to elements makes it to corrode and seize. i had to apply wd40 to loosen the linkage and then coat it heavily with anti-seize compound. *tr
Complaint filed: 2015-08-17
Components: STRUCTURE
tl* the contact owns a 2005 chevrolet silverado 1500. while driving at various speeds, an abnormal noise emitted underneath the vehicle. the contact inspected the vehicle and discovered that the frame was corroded. the vehicle was taken to an independent mechanic, where it was diagnosed that the frame needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 150,000. ma 10/1
Complaint filed: 2015-07-27
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
driving slowly on a suburban street at twilight the headlights and dashboard lights went out. the same thing occurred a three times week later on the interstate at 65 mph about 10 p.m. the automatic delayed headlight off setting no longer functions. the lights can be turned on in the manual position.apparently, the light control module has faulty relays which fail suddenly during the course of normal use.
Complaint filed: 2016-12-04
Components: STRUCTURE
extensive under body frames scaly rust and with specific serious damage to rear struts base. whole piece supporting strut base broken completely broken around and sunk in creating loud noise with the list impact. i have several pictures as proof.
Complaint filed: 2015-06-25
Components: STRUCTURE
tl* the contact owns a 2002 toyota sequoia. when the vehicle was taken in for a state inspection, the technician stated that the frame was severely corroded. the contact was advised by the technician that the vehicle was unsafe to drive and the frame needed to be replaced. the vehicle was previously repaired under a recall two years prior; however, the dealer coated the frame with anti-corrosive lubricant. the manufacturer was made aware of the issue. the nhtsa campaign number was unknown. the approximate failure mileage was 129,000. ma 08/13/15 the consumer stated two independent mechanics advised that the recall was done incorrectly causing the failure. the manufacturer would not assist with repairs. updated 12/1/2015 *js
Complaint filed: 2016-07-19
Components: POWER TRAIN
vehicle intermittently will not shift out of park. car has 79,000 miles. usually able to shut car off and restart the car to allow it to shift out of park, and sometimes can bump the shifter towards the dash with my hand which allows - somehow - the locking mechanism to release. vehicle is stationary on flat ground usually when this occurs. has happened in parking lots, at home, in drive throughs, etc.
Complaint filed: 2021-06-29
Components: SEATS
the contact owns a 2004 ford freestar. the contact stated that the third-row seat floorboard was corroded with several holes. the tpms warning light was illuminated. the contact received notification of nhtsa campaign number: 13v081000 (seats) however, the part to do the recall was unavailable. the vehicle was taken to the local dealer who declined to repair the vehicle due to part availability issues. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the failure mileage was approximately 150,000. parts distribution disconnect. (recall remedy incident) ts
Complaint filed: 2014-08-26
Components: SERVICE BRAKES
noticed fluid spot on concrete below drivers side front door. investigated further and noticed frame was damp. jacked up vehicle and had brakes applied. fluid now spewed from brake line where it is supported to frame rail. contrary to gm's response to nhtsa action ea 11001 the brake petal went all the way to the floor so my estimation is i had no brakes not impaired brakes as gm assessed would occur. had vehicle towed to dealer for repair. long time chevy owner, they have cheapened the parts to a point where they have jeopardized driver and passenger safety. my assessment is the rusting brake line problem on "all" gm vehicles 10 plus years old that have even got close to some form of salt in their lifetime are ticking time bombs. my vehicle resides in georgia. salt maybe once every couple of years. *tr
Complaint filed: 2018-05-07
Components: STRUCTURE
total vehicle frame is rusted through. not safe to drive
Complaint filed: 2014-11-07
Components: AIR BAGS
tl* the contact owns a 2005 chevrolet trailblazer 360. the contact stated that while driving 55 mph, another vehicle crashed into the contact's vehicle and the air bag failed to deploy. the driver sustained injuries to the neck and the front passenger sustained injuries to the right leg which required medical attention. the contact was uncertain if a police report was filed. the vehicle was repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 3,000.
Complaint filed: 2014-09-14
Components: ELECTRICAL SYSTEM
when i started my car friday after getting gas, the security light came on. when i was finally somewhere safe, i shut the car off and restarted it. it started just fine and the light did not come back on. today (sunday) i left work and drove 4 miles to get my daughters check from her work. i left the car running while i ran in and grabbed the check. the moment i got back into the car i noticed the security light was back on. when i got home i shut the car off and restarted it. it started just fine and the security light did not come back on. *tr
Complaint filed: 2021-07-10
Components: SUSPENSION,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
no accident - items need to be investigated for safety defects on toyota's. 1> front brake calipers (constant freezing of the front brake calipers). 2> dash cover (excessive cracking on the dash covers especially areas that contain airbags). 3> fuel pump connection (on top of fuel tank, connection to fuel pump appears to create a short, which in turn causes vehicle to stall also could cause a fire). 4> excessive frame rust (frame has excessive rust outside and inside which is causing frame to fail. this is a manufacturing issue). these are ongoing issues with toyota that have been reported and nothing is being done about it. multiple 4runners are having big time excessive frame rust, which are causing the frame coming apart during highway driving. these photo's show the rust on the outside and inside, all metal is having rust issues. paint has been applied to cover said rust but it still reappears with-in a few months. best way to contact me is via e-mail.
Complaint filed: 2020-08-17
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
i just recently bought this vehicle 03/11/20 and it ran great till yesterday when the intake manifold exploded and caught fire to the engine from the fuel lines melted this happened when i was getting a jump. it says there are no recalls pending it is the 3.8l and it looked original all the parts did can you please help me out
Complaint filed: 2014-06-07
Components: FUEL SYSTEM, GASOLINE
received jeep recall n46/nhtsa 13v-252 for fuel tank issues on this vehicle on 7 may14. when i contacted the dealer, i was told chrysler had not released the parts to make the repair. i think a month is outside the reasonable time limit to correct this problem. *tr
Complaint filed: 2014-11-26
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
the temperature led has completely gone out and the clock/gear selection led is unreadable. i believe seeing another complaint of the same type in the database, don't remember the model but was wondering why if this is a trend does mercedes not have a fix for the situation. i realize that the warranty is only good for so long but if other cars all have similar problems it seems as if mercedes would want to protect the reputation of quality durability and excellence behind their name. *tr
Complaint filed: 2015-06-18
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 buick regal. while driving approximately 55 mph, the vehicle suddenly shut off. the vehicle was taken to an independent mechanic who diagnosed that the ignition switch was faulty and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 166,000. updated 09/08/15*lj updated 10/25/2017*cn
Complaint filed: 2021-04-09
Components: SERVICE BRAKES
parking brake locked up on the road. 60mph on i-65 north bound south of bowling green ky. tire blew before we stopped - as result ? -one on the rear dually, (we had planned to replace tires when we got home) had to disconnect parking brake on side of the freeway. mileage on odometer approx 37,000. limped on shoulder 15 miles into bowling green and left vehicle at camping world. had all new tires installed and returned following week to drive home to michigan with auto park system disconnected. using wheel chocks now. trying to figure out a better parking brake system as these are a known ongoing issue.
Complaint filed: 2022-11-14
Components: SEAT BELTS
i bought this 1995 dodge dakota brand new in 1995 and it only has original 92,110 miles on it. the problem with this dakota i have replaced the drivers front seat belt and the replacement again is falling apart again where it will not release for a person to get out of. i don't know if the air bags will not deploy if the seat belt is not working properly. again the seat belt needs to be replaced again as it physically is falling apart again.
Complaint filed: 2017-04-20
Components: STRUCTURE
frame is completely rusted, toyota has replaced frames on thousands of these vehicles but wont replace mine because my vin is not in their "program" because it was originally sold in hawaii. yet dealer tells me car is unsafe to drive.
Complaint filed: 2024-06-22
Components: EXTERIOR LIGHTING
the rear running lights are not working. no lights in rear of vehicle at night.
Complaint filed: 2017-05-23
Components: STRUCTURE
tl* the contact owns a 2004 toyota tacoma. while driving approximately 35 mph over some bumps in the road, the contact heard a noise emerging from the rear of the vehicle. the contact stopped and noticed that parts of the subframe detached in the rear of the vehicle due to severe rust. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 158,000.
Complaint filed: 2017-12-11
Components: AIR BAGS
dash light for right airbag came on and an alarm while driving and is still on.
Complaint filed: 2014-01-02
Components: AIR BAGS,STRUCTURE
i was traveling on a snowy/icy road when i lost control of my vehicle at about 50 mph. my vehicle went sideways until traveling into a ditch at which point the vehicle collided with a tree. the front end was completely destroyed and pushed the motor back a good 2 feet. my head slammed into the windshield and airbags were not deployed. the impact of the front end was just a little off center to the passenger side. *tr
Complaint filed: 2017-01-23
Components: ENGINE
since 2001, i have had my car serviced at ford and sears repair shop to address my complaints that when my car is stationary it has excessive vibration. i was told by many ford shops that it was nothing that i need to replace the motor mounts. it was replaced the mounts and it last long and still the vibration continued. recently, i took my car to a local repair shop regarding that same complaint and they found it is an "engineer defect: engine-idle vibration". can this be repaired by ford and at no cost to me?
Complaint filed: 2014-07-09
Components: SERVICE BRAKES
i have 2- chevy astro vans. 1-1998, 1-1999. the 1999 has corroded brake lines and gas lines. the main brake lines are corroded into. i was coming back from a long trip yesterday and i noticed that the brakes were soft. when i got home upon inspection i checked the break fluid and it was low. i filled it. i noticed a puddle of fluid by the back tire. and looked, i discovered all of the brake and gas lines were eat up with corrosion. gm needs to take this as a very serious problem and fix it immediately. i could have been killed , or i could have killed someone if the brakes failed to hold. i inspected the 1998 astro van to see if it had a problem to. and upon doing so discovered it is fine, no problems. i have pics of both vans the pics will show that my statement is true. i bought the 1999 van (the one with corroded lines) in the state of ohio. and i bought the 1998 van in alabama.i do not know why this is, but i know i am not the only one with a faulty gm product with corrosive brake and gas lines. i am very thankful i discovered this before tragedy happened. this is a potential deadly problem, and gm needs to resolve this before someone looses their life, not after. any help with getting this resolved is greatly appreciated! i just want to let unsuspecting gm owners know about this danger! *tr
Complaint filed: 2014-09-23
Components: UNKNOWN OR OTHER,ENGINE
just checking my vin to compare my own research with my immobilized vehicle to the results i receive from this site because i'm not sure who can or is willing to help me answer my questions other than the actual person in charge at the specific department of a company that i have questions with. *tr
Complaint filed: 2015-02-18
Components: STRUCTURE
tl* the contact owns a 2004 toyota sienna. while attempting to open the hatchback, it failed to fully open. the contact had to apply force to the lid in order for it to fully open. the vehicle was not diagnosed or repaired. in addition, the contact stated that there was a noise coming from the front driver side door and the door opened further than normal. the vehicle was taken to an independent mechanic, who diagnosed that the door arm needed to be welded. the vehicle was repaired, but the failure recurred. the manufacturer was notified of the failure. the failure mileage was 100,000.
Complaint filed: 2014-05-30
Components: STEERING,SUSPENSION
since i got my 2000 chrysler 300m, everytime i go over speed bumps it shakes and pops. i also noticed everytime i make a turn it gives a loud popping noise. everytime im going 25-35 mph it feels like my front tires are loose and shaky. seems like its only getting worse. *tr
Complaint filed: 2016-03-04
Components: AIR BAGS
tl* takata recall. the contact owns a 2002 jeep liberty. when the vehicle was started, the air bag warning indicator illuminated. the vehicle was taken to the dealer where it was diagnosed that the clock spring failed and needed to be replaced. the vehicle was repaired, but the air bag warning light remained illuminated. the manufacturer was not made aware of the failure. the failure mileage was unknown.
Complaint filed: 2014-02-26
Components: STEERING,SUSPENSION
steering shaft intermediate shaft steering suspension power steering not working all the time. seems to get tighter and tighter from time to time. very difficult making left or right turn. *tr
Complaint filed: 2017-10-27
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1999 buick century. while driving various speeds, the shift gear board and odometer lighting failed to illuminate. the vehicle was taken to fountain buick (8701 s orange blossom trail a, orlando, fl 32809) where it was diagnosed that the instrument panel lights needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 106,000.
Complaint filed: 2018-11-20
Components: STRUCTURE
clear coat peeling on all horizontal surfaces, upper dash panel developed multiple cracks creating a safety hazard if airbag deploys.
Complaint filed: 2016-02-25
Components: UNKNOWN OR OTHER
2004 acura tl has a dashboard that has splintered. it started by the passenger airbag, now the complete dashboard is cracked.
Complaint filed: 2018-08-12
Components: AIR BAGS
on august 1 of this year i received a letter from bmw stating that there was a problem with the front passenger seat occupancy mat(oc3) for the supplemental restraint system (srs/air bag system) . i made an appointment for the following week and when i got to the dealership they told me my extended warranty had run out in march of this year. when i called bmw of north america i was told the only way to get it fixed is at my expense. over the next 2 days i spoke to them 3 different times and they would not pay to fix a safety problem that was in the vehicle when it came off the factory floor.
Complaint filed: 2014-09-29
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
the abs kicks in at slow speeds while stopping in normal conditions. had all new brakes put on and the problem continues. checked recall status on my vehicle and the year and symptoms of recall were found at nhtsa id 05v379000 / gm recall 05068. called chevy and they said my vehicle didn't qualify for recall due to it's vin. very upset because my vehicle fits exactly what is on recall and gm wont fix it. *tr
Complaint filed: 2015-07-07
Components: ELECTRICAL SYSTEM
i want to report the ignition switch on a 1999 olds alero v6. i have replaced the ignition switch on my car 3 times now since aug. 2013. there has to be an electrical issue becasue my security light come on and my air conditioner does not come on. so i had it tested and its not getting any electrical to it to come on. and that is exactly the way it happens evertime. so i was wondering if there was a recall or would they be one in near future. becasue i dont 300-400 everytime it goes out.
Complaint filed: 2018-03-05
Components: AIR BAGS
takata recall my air bag light has been on for about a year, after reading all this takata recall information. i wonder if honda will take in my car for service.