vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2018-03-13
Components: AIR BAGS
dash components cracked under normal use creating a very dangerous, if not deadly, situation where in the event of air-bag deployment creating projectiles from such deployment that cause egregious bodily harm to the occupants. dodge knowingly is allowing such conditions to exist.
Complaint filed: 2018-08-16
Components: SERVICE BRAKES
brakes lines are rusting away.
Complaint filed: 2014-05-12
Components: SUSPENSION,STRUCTURE,TIRES,WHEELS
hi, i just want to express my concern for my vehicle as i love my tacoma and how it drives and works for me in my daily life. as i had took my vehicle in for a recall on my spare tire cable, the technician and service man had told me that in my frame of my vehicle there is a large rusted out hole. since then, i really haven't felt safe driving my vehicle anywhere as i'm afraid that my frame will break and cause a really bad accident. i've also have had in the past where my dad's vehicle (1998 toyota tacoma) was recalled for the same exact thing (frame issue). as for my vehicle, i am the second owner and my brother was the first. this vehicle has been here in the minnesota weather all its life time. please do something about this, if not, i will push this forward where i will get some attention to my vehicle, my safety, and others. and plus, i wouldn't want to make this into a legal matter as i love my toyota. *tr
Complaint filed: 2015-09-08
Components: AIR BAGS
tl* the contact owns a 2004 toyota corolla. the contact received notification of nhtsa campaign numbers: 15v043000 (air bags) and 15v285000 (air bags); however, the parts to do the repairs were not available. the contact stated that the manufacturer exceeded a reasonable amount of time to provide the parts to perform the repairs. the contact had not experienced a failure.
Complaint filed: 2017-03-09
Components: SERVICE BRAKES
tl* the contact owns a 2004 mercedes-benz e320. while driving 35 mph, a red warning indicator illuminated on the instrument panel regarding the brakes. the vehicle was taken to an independent mechanic where it was diagnosed that the abs stabilizer failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 83,000.
Complaint filed: 2014-04-05
Components: SERVICE BRAKES
started truck to hook up to a trailer at home. backing up, and depressed brakes while backing, suddenly lost all brake control. i had no control to stop vehicle. vehicle rolled to a stop while i pressed and pumped brakes with no affect. *tr rolled to stop. i then placed vehicle in park and exited to find brake fluid on ground. i then tried to slowly move vehicle into garage so as to raise jack up- for a further examination, but i had zero control over braking. in order to get vehicle onto concrete surface/garage i had to shift back and forth between neutral and drive until i limp the truck into garage but do so without ramming through the back wall as i had no control over brakes. once in, i jacked up truck and i found one leak in one rusted metal brake line at a bend closest to left rear wheel. sudden and total and complete loss of brakes. *tr
Complaint filed: 2018-07-22
Components: STEERING,AIR BAGS,UNKNOWN OR OTHER
srs -airbag service urgent oil light on sometimes
Complaint filed: 2021-03-07
Components: ELECTRICAL SYSTEM
overhead display ceases to work. online forums have pointed to a faulty wiring harness that has to be replaced at considerable cost. if the harness is faulty could it cause an electrical problem?
Complaint filed: 2014-08-26
Components: SERVICE BRAKES
tl* the contact owns a 2003 chevrolet tahoe. the contact stated while driving 10 mph, the brakes failed. the brake pedal extended to the floor when it was applied. the vehicle was taken to the dealer for diagnostic testing and confirmed that the brake lines were rotten. the vehicle was repaired; however, the failure occurred twice. the manufacturer was not notified of the failure. the vin was not available. the approximate failure mileage was 263,000.
Complaint filed: 2017-10-02
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 bmw 330i. while the vehicle was parked, the contact was advised that the front passenger side caught fire. the contact extinguished the fire and called the fire department. the contact was unsure if a fire report was filed, but stated that the fire department advised that a fault in the wiring harness may have caused the fire. there were no injuries. the vehicle was not taken to a dealer or independent mechanic. the vehicle was not diagnosed or repaired. a dealer was not contacted. the manufacturer was not made aware of the failure. the approximate failure mileage was 150,000.
Complaint filed: 2016-02-04
Components: AIR BAGS
tl* the contact owns a 2003 jeep liberty. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the contact had not experienced a failure. the vin was invalid. vin tool confirms parts not available.
Complaint filed: 2021-10-15
Components: STRUCTURE
the frame is rotted and broken on both side in the rear
Complaint filed: 2019-08-06
Components: STRUCTURE
complete rust with the undercarriage. there was a volunitary recall by toyota but i never received this recall notice. this can be very dangerous because the vehicle can break if half. this is also why there is a recall on the spare tie holder. but can not get the spare tire holder fixed what to they fix it to a rusted undercarriage. i have called and complainted in the past.
Complaint filed: 2015-02-18
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 cadillac cts. the contact stated that the key was difficult to insert, remove, and turn to start the ignition. the vehicle was included in nhtsa campaign number: 14v394000 (electrical system) and was repaired, but the failure recurred and worsened. while at a stop light, the vehicle stalled. the contact was not able to turn the key to restart and drive the vehicle. the vehicle was towed to the authorized dealer for further inspection. the manufacturer was notified of the failure. the approximate failure mileage was 98,000.
Complaint filed: 2014-06-05
Components: ELECTRICAL SYSTEM
started in 2005 when car was bought used, auto theft system light will come on and soon after car will not start did this for 5 years straight off and on then completely stopped for 3 years now has started back up in 2013. this is very annoying afraid car won't start when needed for an emergency. also when put into park key will not come out until you mess with shifter and you hear the click of it going into park. *tr
Complaint filed: 2018-10-26
Components: ELECTRICAL SYSTEM
the car turns off while driving similar to problem i had with my 1999 honda crv ingition switch been doing it for several days today smoke came out from the steering colum
Complaint filed: 2014-07-11
Components: STRUCTURE
tl* the contact owns a 2003 nissan altima. the contact stated that the front passenger floorboard was entirely rusted. the vehicle was taken to a private mechanic, who informed the contact that the entire floorboard needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 220,000.
Complaint filed: 2017-04-23
Components: VEHICLE SPEED CONTROL
speed control does not disengage when hitting the brakes. you must slow the truck down by several miles per hour before the system will disengage. (push hard and long). the problem will go away for a period of time if you preform an emergency stop that causes the anti-lock brake system to activate. this will cure the issue for awhile. but with normal braking the problem will return with in several days.
Complaint filed: 2024-01-09
Components: SERVICE BRAKES
i have had numerous lights, noise, continuously for the last 7 years have replaced numerous parts, only to last awhile then the lights, noise return. seems there is no cure for this malfunctioning problem, have heard gm is aware of these problems but have never received a letter regarding them, the anti-lock traction control braking system on these cars are headaches and troublesome, and expensive with no cure in sight, have spent tons of money on these problems, still keep having them.
Complaint filed: 2016-10-06
Components: SERVICE BRAKES
the first brake line failure was in july of 2012 and was from the abs to the rear brake hose, this one line cost $337.05 to replace. it failed on the highway and i almost ran into the car in front of me. the 2nd line failed yesterday 10/5/16 while driving on a secondary road and again was located on the abs unit. it has not been repaired yet. i bought a stainless steel brake kit from dorman and plan to replace all the brake lines on the truck so as we don't get killed or harm anyone we run into on the next failure as the remaining lines are very, very rusty. future failure of the rest of the lines is both imminent and expected. nhtsa please act so as to prevent anyone from getting hurt or even killed.
Complaint filed: 2014-11-13
Components: AIR BAGS
tl* the contact owns a 2004 chevrolet avalanche. the contact stated that while driving at an unknown speed, an elk jumped in front of the vehicle and the contact attempted to avoid a crash. as a result, the contact crashed into a dirt mountain. the air bags failed to deploy. a police report was filed. the contact and the front passenger sustained head trauma and upper body injuries. the contact and the front passenger required medical attention. the vehicle was destroyed. the manufacturer was not notified of the failure. the failure mileage was unknown.
Complaint filed: 2015-03-03
Components: ELECTRICAL SYSTEM
accelerated to get out of snow embankment and engine light came on then car locks went out of whack and locked doors. could not exit, continued to relock and time you touched locks or door to get out! very unsafe!!! locked in vehicle only exit rear doors, electrical not ok after reset battery. i ordered new part, not even sure it will fix it. driver door will not open at all!!!!!!!!! *tr
Complaint filed: 2014-08-04
Components: STEERING,SUSPENSION,VEHICLE SPEED CONTROL
tl* the contact owns a 1991 dodge ram wagon. the contact stated that the steering wheel became extremely loose and the vehicle was drifting from left to right with an unstable suspension. in addition, the speed control and steering controls failed intermittently. the vehicle was taken to an independent mechanic, who diagnosed that the steering knuckles needed replacing and a front end alignment needed to be performed. the vehicle was repaired but the failure recurred. additionally, the contact stated that the speedometer failed and that the unstable suspension caused the vehicle to sway back and forth. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was unknown.
Complaint filed: 2015-03-09
Components: STRUCTURE
the entire frame has rusted out. rear leaf springs frame cross members, cab mounts, i would never buy another ford. *tr
Complaint filed: 2016-05-18
Components: STRUCTURE
tl* the contact owns a 2003 toyota camry. while the vehicle was parked, the contact noticed a bulge on the dashboard where the frontal air bag was located. in addition, the contact noticed that the seam had separated and there was a colored substance around the separation area. the vehicle was taken to a dealer where it was diagnosed that the dashboard pads assembly needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 110,000.
Complaint filed: 2016-04-26
Components: STRUCTURE
tl* the contact owns a 2004 hyundai xg 350. while the vehicle was being serviced, the technician noticed that the rear subframe was rusted and needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the approximate failure mileage was 72,000.
Complaint filed: 2016-07-13
Components: SERVICE BRAKES
tl* the contact owns a 1993 chrysler imperial. while reversing out of the driveway, the brake pedal seized without warning. the failure recurred three times. the vehicle was towed to a dealer where it was diagnosed that the abs pump failed and needed to be replaced. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 96v099000 (service brakes, hydraulic). the manufacturer was not made aware of the failure. the approximate failure mileage was 65,000.
Complaint filed: 2017-12-06
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
when i start my car start my car it says service sevilla track and service airbag with in conjunction with this happening my wiper blades don't work and my cruise control does not work as well i've also noticed this happening on my mom's 2000 chevy tahoe and on my previously owned 2001 gmc yukon i think it is across the board gm electrical problem
Complaint filed: 2014-04-28
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet cobalt. the contact stated that while idling at a traffic stop, the engine stalled without warning. the vehicle was restarted and resumed normally. the vehicle was taken to an authorized dealer for diagnosis. there was a recall related to the failure under nhtsa campaign id number 14v171000 (electrical system), however the remedy part was unavailable to perform the repair. the vehicle had not been repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 189,000.
Complaint filed: 2014-04-11
Components: SERVICE BRAKES
tl* the contact owns a 1997 coachmen mirada rv equipped with a 1997 ford f-530 sd chassis. (na) the contact stated while driving down an incline approximately 20 mph, the brake pedal went to the floor when depressed. after down shifting, the vehicle reduced speed and resumed normally. the vehicle had not been diagnosed or repaired. the manufacturer was not notified of the defect. the approximate failure mileage was 32,000.
Complaint filed: 2016-01-11
Components: SERVICE BRAKES
rear driver side brake in ruptured while pulling a loaded trailer. luckily it was at a slow speed. this could have been tragic or possible deadly for me and my children if i had been on winding back roads on had a fully loaded trailed behind me.
Complaint filed: 2015-07-01
Components: ENGINE
the motor mounts on this vehicle have been replaced multiple times. 3 at a time. there are only 4 of them. i was not aware that it was a common issue on these cars subsequent research has shown that it is very common. it does present a safety risk.
Complaint filed: 2014-12-12
Components: ELECTRICAL SYSTEM
i had to replace ignition kit about a month after i bought car new. *tr
Complaint filed: 2021-08-30
Components: STRUCTURE
the contact owns a 2002 toyota 4runner. the contact stated that while receiving routine maintenance repair on the vehicle, the independent mechanic informed the contact that the subframe was rusted. the dealer was not contacted. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 136,000.
Complaint filed: 2014-11-28
Components: STRUCTURE
tl* the contact owns a 2004 ford explorer. while driving approximately 55 mph, the rear hatch opened without warning. the failure recurred several times. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 60,000. updated 01/09/15*lj the consumer stated the glass has shattered once before. the liftgate developed a crack. updated 9/28/2015 *js
Complaint filed: 2014-07-22
Components: ELECTRICAL SYSTEM
2002 buick regal. consumer writes in regards to vehicle electrical problems. *smd the consumer stated the vehicle stalled while driving, in traffic. also, the dash lights illuminated and when the turn signals were activated, the vehicle stalled, too. *jb
Complaint filed: 2019-06-20
Components: ELECTRICAL SYSTEM
both back windows on my 2003 bmw 325i will not go up. garage says both regulators and actuators must be replaced. researching the internet shows this to be a common failure on this model and it is considered a safety hazard.
Complaint filed: 2022-08-12
Components: AIR BAGS
the contact owned a 2002 nissan maxima. the contact received notifications of nhtsa campaign number: 20v-008000 (air bags) and would like to be removed from the recall distribution list as he is no longer the owner of the vehicle. the local dealer was not contacted. the manufacturer was contacted.
Complaint filed: 2016-12-10
Components: ELECTRICAL SYSTEM
the speedometer does not work anymore it was showing lots faster before, staring in feb 2015 then just quite a few months ago. the lights will all go really dim for few seconds usually when slowing down then will be normal started about 3 years ago.
Complaint filed: 2014-06-24
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 chevrolet malibu. the contact stated the ignition failed to start after numerous attempts. the contact mentioned that in a different occasion the engine stalled twice and restarted immediately. the vehicle was towed to an authorized dealer on three separate occasions where the ignition switch was replaced each time. the manufacturer was notified of the defect. the approximate failure mileage was 16,152. updated 08/14/14*lj updated 08/23/2017*ct
Complaint filed: 2016-03-07
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 cadillac srx. the contact received notification of nhtsa campaign number: 14v394000 (electrical system); however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2019-08-09
Components: ELECTRICAL SYSTEM
i got a short circuit by the air conditioner. it caught fire and burned the whole inside of my car.
Complaint filed: 2015-01-27
Components: AIR BAGS
we are filing a vehicle safety complaint against american honda company/takata for their defective airbags in the 2001 honda civic car. we made contact with american honda company last year about the severe injuries that the deployed airbag caused to my wife and they are not taking any responsibility for their defective product. on 11/14/2013, a negligent driver caused a serious accident that put my wife's life in grave danger. my wife was wearing her seat belt and airbags were deployed. my wife immediately felt pain in her entire body and couldn't move. police and paramedics were called and she was taken to the hospital for treatment. upon medical examination it was determined that she had a thoracic burst fracture at t12 and a t11 compression fracture, fracture to r lamina and pars of t12 as well. she had a rib fracture and pulmonary contusion. these were life-threatening injuries. she needed to have immediate spinal fusion surgery for the t10-l2 area of her spine. we filed a complaint with american honda company and provided documents through faxes and email and each time they said they did not receive our documents. they consistently said they did not receive our documents, although we have fax confirmation and email showing that documents were sent successfully to american honda. then on 1/21/2015 marion cooley from american honda company called and said they cannot provide my wife with compensation for her medical injuries. it didn't seem like american honda company did any investigation and they were not willing to accommodate us. my wife has to live with permanent limitations due to the spinal injuries from that accident for the rest of her life. my wife can no longer conduct herself as the same person before the accident occurred. american honda company/takata needs to take responsibility for the injuries that the airbag caused.updated 02-03-15 *bf
Complaint filed: 2014-08-08
Components: SERVICE BRAKES
abs and brake lights on dash come on after they warm up. this use to happen only in the summer months. now it happens all year round. it only takes a few miles before the lights come on. *tr
Complaint filed: 2019-07-03
Components: STEERING
tl* the contact owns a 2004 chevrolet malibu maxx. while driving approximately 60 mph, the steering ability seized and all the warning indicators illuminated. the contact coasted the vehicle to the side of the road as the power steering warning indicator remained illuminated. the vehicle was driven to the contact's residence and then to mccurley chevrolet (1325 n autoplex way, pasco, wa 99301) where it was determined that the vin was not included in nhtsa campaign number: 14v153000 (steering). the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 100,000.
Complaint filed: 2016-04-11
Components: ELECTRICAL SYSTEM
tl* the contact owned a 1993 mazda 626. while driving 60 mph, a driver in another vehicle notified the contact that the rear of the vehicle was on fire. the contact stopped the vehicle, pulled over, and exited without injuries. the vehicle burst into flames. the fire department extinguished the fire. a police report was filed. the vehicle was destroyed and towed to a police lot. the manufacturer was not notified of the failure. the approximate failure mileage was 90,000.
Complaint filed: 2016-03-21
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 dodge ram 1500. the contact received a recall notification of nhtsa campaign number: 15v312000 (air bag); however, the part for the recall was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the contact had not experienced the failure. parts distribution disconnect.
Complaint filed: 2015-05-21
Components: ELECTRONIC STABILITY CONTROL (ESC)
at any speed and at least 100 times or more, the vehicle stability control activates and causes the vehicle to pull to the left. at freeway speeds it can be a very strong pull to the left and it also makes a noise. the dealer doesnt seem to know why. when the stability system kicks in at 60 to 70 mph and it pulls to the left so hard it it is dangerous, it also makes a sound but i dont know what the sound is. it is dangerous as i have to correct for the sudden pull to the left. i also researched this on the internet and found that many people are having the same experience as me. i believe that there should be a recall on this problem and it should be solved. if this rapid pull to the left gets any worse, i believe it is possible that it could cause a wreck or roll over due to over correction of the pull to the left. please investigate this problem.
Complaint filed: 2015-10-28
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 1500. the contact received notification of nhtsa campaign numbers: 14v770000 (air bags) and 15v313000 (air bags). the part was not available within a reasonable time frame to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the contact was placed on the waiting list. the manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. the contact was not experiencing a failure. parts distribution disconnect.
Complaint filed: 2021-11-27
Components: SERVICE BRAKES
toyota has issued time-limited 'warranty enhancement program zg1' instead of working with the nhsta to issue a comprehensive brake actuator assembly recall. zg1 was explicitly in place only from april 2016 to dec 2017, requiring dealer verification of an actual system failure prior to 31 dec 2017. my failure occurred in 2021 and toyota will not extend zg1 for me (case 211015000390). obviously the brake actuator is a key safety component. obviously this is a design flaw - brake systems must be designed to last the life of the vehicle. obviously toyota has had an excessive number of failures. toyota is improperly using this 'warranty enhancement program zg1' to avoid the nhsta and to avoid responsibility for the poor brake actuator assembly design. per their letter to owners, toyota was not replacing the brake actuator assembly on a preventive basis prior to actual brake failure. because of the importance and severity, toyota should have replaced the brake actuators via a recall. i would like toyota to fix my faulty brakes at their expense.
Complaint filed: 2016-01-12
Components: AIR BAGS
tl* the contact owned a 1999 bmw 328i. the contact stated that while driving at 30 mph, the vehicle hit a curb causing a crash. the side air bags deployed causing injuries to the contact's arm that did not require medical attention. a police report was not filed. the vehicle was towed and deemed destroyed. the manufacturer was made aware of the failure. the failure mileage was unknown.
Complaint filed: 2017-03-10
Components: STRUCTURE
tl* the contact owns a 2003 ford escape. while driving 65 mph, a loud noise was heard coming from the front passenger side and the vehicle immediately veered to the side of road. the contact mentioned that the vehicle was serviced per nhtsa campaign number: 14v165000 (structure). the vehicle was towed home to a family member's home where it was inspected by an independent mechanic who diagnosed that a cracked subframe due to extreme corrosion was the cause of the failure. the manufacturer and dealer did not provide assistance. the vehicle was not repaired. the failure mileage was 113,000.
Complaint filed: 2016-04-03
Components: AIR BAGS
passenger airbag inflator: took my vehicle (truck) to local (70601) dealer in spring of 2015; was told they had to "order part" may take a while; have not heard from mark dodge since been over a year. just received 2nd notice of same recall by mail in late march 2016!
Complaint filed: 2016-05-22
Components: ENGINE
as driving along the highway the car completely shut off and would not start up again and has not started up since. the car was in motion, i was on the highway, traveling on i-10 highway.
Complaint filed: 2014-08-06
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 pontiac bonneville. while driving various speeds, the vehicle would stall without warning. an independent mechanic stated that the failure was caused by the electrical system. the manufacturer was not notified. the approximate failure mileage was 82,000. updated 10/02/14*lj updated 3/6/2015 *js
Complaint filed: 2021-05-16
Components: SERVICE BRAKES
driving on take off heard a piping on right side. front took tire off seen where bolts on caliper pop out from spindle knuckle vin passed
Complaint filed: 2015-05-11
Components: AIR BAGS
tl* the contact owns a 2002 honda cr-v. the contact received notification of nhtsa campaign number: 14v349000 (air bags); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2015-07-08
Components: STRUCTURE
i have noticed there is extensive rust at the floorboard at the drivers seat. that is very localized and appears to be due to a design flaw that retains water there. i also feel this could be a structural problem.
Complaint filed: 2014-03-21
Components: STRUCTURE
same floor rot/rust as reported by thousands of others with the same issue. contact nissan and they send you to dealer to verify problem. once it's verified they say it's too far out of warranty to offer any assistance. some people get assistance after filing multiple complaints but most of us get the denial and runaround. *tr
Complaint filed: 2015-10-01
Components: ELECTRICAL SYSTEM
engin wiring harness cought fire car was parked in the garage.
Complaint filed: 2015-11-09
Components: AIR BAGS
2003 bmw 325ci. consumer writes in regards to front passenger airbag replacement not available to complete recall 14v-42b. *smd
Complaint filed: 2015-09-22
Components: ELECTRONIC STABILITY CONTROL (ESC)
i recently bought this 2005 buick terraza cx. as per carfax the vehicle has been beautifully maintained. after a week of having my vehicle i will be driving around and the service traction control light comes on and the vehicle will screech on its breaks and pull to the right. i have taken it into the dealership where they replaced the sensor and a week later it continues to randomly brake when excellerating, or even turning. this has happened 3 times now. it is very scary driving down the road and all of a sudden your vehicle screeches to a halt and has the vehicle swerve.
Complaint filed: 2018-10-02
Components: AIR BAGS
takata recall-my brother who lived in new york city gave me his 2003 infiniti i 35 when he retired from ny pd and gave me the infiniti. so i drove the car to calabash north carolina which is 10 minute drive to myrtle beach south carolina. for about 6 months or so no problems with the airbag however in the middle of the summer my airbag light comes on? so i called my brother and he told me the car already had the airbag replace per the recall. so i called infiniti to see if they could help me, they informed me that there was nothing they could do but they said i could go to a nissan or infiniti service. i go and the service manager told me it was $125 for diagnostic test. called infiniti back and again i was informed that there was nothing that they could do. i have been driving for over 40 years and owned lots of cars never once did i ever have a problem with an airbag! i have owned foreign and domestic cars and again no airbag problems. what are the mathematical probability of my defective airbag system from only a infiniti i35 2003 being the only airbag problem with any automobile that i have owned in the last 40 + years? the math does not work they have a problem but they don't want to address it. it's the manufacturers fault not mine, what do they want me to do replace the airbag again? my gut feeling tells me that they didn't remedy the problem or the heat from living in the carolinas is adversely affecting my airbag. please if you would save my email just in case i get hurt or killed because of there substandard airbag system that infiniti stated that they had no knowledge of a pre-existing substandard airbag placed in 2003 i35. thank you for your time
Complaint filed: 2017-12-18
Components: STRUCTURE
i recently purchased my vehicle from a auto dealer and a few months after the purchase i noticed the frame was rotted. i took it back to the dealer and they would not replace the parts. i went to toyota who states that they will not do anything either my truck is not safe to drive on any road for myself or other drivers.
Complaint filed: 2015-02-02
Components: AIR BAGS,VEHICLE SPEED CONTROL
vehicle was traveling southbound in the outside lane of a 4 lane hwy. vehicle changed lanes abruptly and went left of the center of roadway entering into the nourthbound lanes of traffic, continuing in a southbound direction, the vehicle departed the east side and collided with the end portion of a guardrail. the inside portion of the right front tire caught the outside of gaurdrail causing the car to straddle the top of the rail until the undercarriage of the car caught on a post of the rail causing the car to slide sideways until the left side tires dug into the ground and flipped the car completely over where it continued to travel south, rolling over again, colliding with a wood post then finally coming to rest on it's tires facing northwest. no airbags deployed at any point of the collision. gearshift was between neutral and overdrive. *tr
Complaint filed: 2015-06-16
Components: STEERING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
car would not start. towed to mechanic and found out it was crank shaft positioning sensor. after repair was made i found the recall on this website. according to nissan service dept. looking in nissan database this repair was made at 28k miles before i bought the car. i had to have the same thing repaired and nissan will not reimburse me for the repairs. according to the safety information posted about this recall the sensor can overheat and cause loss of power to the engine and cut off the engine completely. this happened to me a couple of years ago and luckily i was in a parking lot driving at a slow speed, but prior to that i was out on a country road and it was getting dark. if it had happened then i may have been hit by another car. since this part is still defective or not redesigned it is putting other nissan owner's at risk of this happening again. there should be a second recall to replace this part again. this is not a simple "sensor" that causes your car to not start, this is life threatening! i am afraid to drive any distance for fear of this happening further from home and either causing me to get into an accident or having a huge towing bill. nissan was very uncooperative in number one, not willing to reimburse me because i took it to my mechanic and not a dealer, i'm psychic like that, and two, not issuing another recall when the nissan service rep told me that these have been repaired more than once after the recall. i hope the nhtsa department can see the urgency of this complaint to issue a second recall. thank you.
Complaint filed: 2016-08-23
Components: AIR BAGS
tl* the contact owns a 2004 lexus gx470. the contact received notification of nhtsa campaign number: 16v065000 (air bags); however, the parts to do the repair were unavailable. the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2019-08-20
Components: FUEL/PROPULSION SYSTEM
tl* the contact owns a 2004 mercedes-benz e320. the contact stated that a fuel odor was perceived inside and outside the vehicle without warning. the vehicle was taken to the american service center dealer (703-284-2500, located at 624 s glebe rd, arlington, va 22204) where it was diagnosed that a canister valve and purge valve shut off and caused fuel to leak in the rear of the vehicle. technician advised that the valves and the fuel pump needed to be replaced. the contact was told that there was no recall. the manufacturer was not made aware of the failure. the vehicle was not repaired. the contact referenced nhtsa action number: ea13003 (fuel system, gasoline). the failure mileage was approximately 140,000. the vin was not available.
Complaint filed: 2014-07-08
Components: ENGINE
tl* the contact owns a 2003 nissan altima. the contact stated that the check engine light illuminated and the vehicle jerked violently. the contact stated that the crank shaft sensor was replaced twice before but the failure was not corrected. the manufacturer advised the vehicle was not included in recall nhtsa campaign number: 06v242000 (engine and engine cooling). the vehicle was not repaired. the failure mileage was 103,000 and the current mileage was 188,000.
Complaint filed: 2019-02-14
Components: STRUCTURE
i had some issues with my car and the mechanic put the car up on the lift and saw some holes created by corrosion into the frame of the truck. i understand that the toyota tacoma has the same frame and was recalled. why is it that the same frame on a different vehicle and from the same manufacturer, toyota, isn't being recalled on teh 4runner? i insist that there be a recall and will hold all accountable.
Complaint filed: 2014-06-10
Components: ELECTRICAL SYSTEM
this letter is a follow-up to honda regarding a letter i had submitted on february 26, 2014. june 10, 2014 i was contacted by a honda customer service representative regarding the letter outlined below and was told that there was no assistance available from honda despite safety concerns. i was also told by the local honda dealership that there have been issues with ignition/igniters with honda crvs (especially the 98 crv which included a recall in 2002 for this very issue) and that i can go ahead and replace the ignition switch at a cost of approximately $200 plus labor (for a known defect). i had this work done approximately a year and a half ago and the issue continues as the vehicle will shut down while driving and will restart after sits. unfortunately, this is a vehicle that not only do i drive on open highways but my daughter drives as well. in light of the recent events with a similar issue with gm vehicles, i would ask that my situation be given additional consideration. *tr
Complaint filed: 2014-03-11
Components: ELECTRICAL SYSTEM
ignition key can easily be removed from ignition while engine is still running. extremely loose fit. *tr
Complaint filed: 2021-05-12
Components: STRUCTURE
i went to the mechanic to have my wheels rotated; he said the entire frame is rusted out and may be a danger to drive. not sure what to do as there isn't an easy fix to replacing the frame. the mechanic said the only fix is replacing the frame. i have a family of 8 people who depend on this vehicle
Complaint filed: 2014-12-17
Components: STRUCTURE
tl* the contact owns a 2004 nissan armada. the contact stated that the sub frame was corroded. the vehicle was taken to a dealer where it was confirmed that the sub frame was corroded. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 100,000.
Complaint filed: 2015-07-16
Components: AIR BAGS
i brought my honda odyssey into the kuhn honda dealership (tampa, fl) for recall with regard to the supplemental restraint system nhtsa 14v-351 and 14v-353. they made the necessary replacements of the airbags, srs modification and shift interlock. after this modification, the air bag srs light lit up and they told me i need a new srs unit. they stated they could sell me a used one for $350-400 plus installation. i told them i did not want a used srs unit and would purchase a new one from honda. i had them install the new srs unit on december 17, 2014. in march, 2014, i received another recall notice (nhtsa recall 15v-045 stating that honda srs units needed to be replaced and my honda dealership would be in touch with me when they received a new srs unit for my vehicle. on june 10, 2015, kuhn honda replaced my srs unit a second time but i did not have to pay for it this time. i should not have had to pay for it the first time back in december 2014 but they stated if i did not the car would not be safe. i have a complete compilation of recalls and dealership receipts/documentation that i have saved and can email if necessary.
Complaint filed: 2017-02-28
Components: AIR BAGS
i had a car accident in a parking lot on september 8, 2016. i was turning and hit a pole on the front fender of the drivers side of my car. i was going approximately 15 miles an hour. the airbag deployed and broke both bones in my right arm. it fractures my radius ulna. minutes late the passenger side airbag went off and broke the windshield. i was taken by ambulance to the hospital, where i had surgery. they had to put two metal plates screws in my arm. i was in the hospital for 3 days and out of work on medical until november 28, 2016 i still have pain in my arm and fingers. arthritis has set in my fore finger . i really feel that these airbags were defective. i'd appreciate it if you would investigate my claim. thank you, updated 03/15/17*lj *tr
Complaint filed: 2016-01-21
Components: STRUCTURE
the entire frame rusted out from under my truck. while driving down the street, the spare tire fell away from the bottom of the truck, ripping off the left side of the bumper. i have been to numerous garages about repair and none will touch it. the say that this is a problem with the mazda truck (and sister truck a ford). the body of the truck is still in great shape. it only has 90600 miles on it. there is not any rusting on the outside of the truck. everything but the frame would run for another 90000 mile easily! i feel that something should be done about this problem. it is such a waste of money to have it just rot away!
Complaint filed: 2014-04-07
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
tl* the contact owns a 2004 chevrolet venture. the contact stated there was a delayed response when staring the vehicle. the vehicle would also surge forward during the ignition malfunction. the failure recurred intermittently. the failure was not diagnosed by the dealer nor was the vehicle repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 156,000. updated 05/28/14 ma
Complaint filed: 2024-04-30
Components: FUEL SYSTEM, GASOLINE
the contact owns a 2003 infiniti m45. the contact stated that on several occasions while driving at various speeds, the fuel gauge failed to read the fuel level correctly and the vehicle stalled. the vehicle was towed several times to a dealer and independent mechanic however, the fuel gauge sensor could not be replaced. additionally, on one occasion, the vehicle was steered to the side of the road where the vehicle was refueled. the vehicle was restarted but the failure persisted. the vehicle was then taken to a dealer where it was diagnosed that the fuel filter needed to be replaced and the fuel gauge sensor needed to be cleaned. the vehicle was repaired but the failure reoccurred. the manufacturer was not notified of the failure. the failure mileage was approximately 160,000.
Complaint filed: 2016-06-08
Components: ENGINE
tl* the contact owns a 2003 infiniti g35. while driving approximately 35 mph, the vehicle stalled and the service engine soon warning indicator illuminated. the vehicle was restarted and operated normally. the failure recurred three times. the vehicle was taken to an independent mechanic where it was diagnosed that the passenger side camshaft sensor failed. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 129,000.
Complaint filed: 2015-05-15
Components: AIR BAGS
tl* the contact owns a 2004 honda cr-v. the contact received notification of nhtsa campaign number: 14v351000 (air bags); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2014-05-01
Components: POWER TRAIN,SERVICE BRAKES
i was driving down for i-485 s at 30-35 miles per hour. without any warning the driver shaft flew from under the vehicle. i took exit 39 the vehicle sounded. as i struggled to get home the axle rod broke. i got home parked it i need to get it fixed. *tr
Complaint filed: 2015-11-26
Components: AIR BAGS
both driver and passenger side airbags deployed without any accident or impact. the airbags deployed while the car was parked and when the ignition key was turned.
Complaint filed: 2016-08-15
Components: STRUCTURE
the back glass left side hinge separated from the glass and broke while driving down the interstate. the glass could have come off from suction and hurt someone. there is a recall out for other gmc sport utility vehicles but not for this vin.
Complaint filed: 2018-12-20
Components: ELECTRICAL SYSTEM
vehicle window master switch started on fire when vehicle was not in use in driveway
Complaint filed: 2016-12-08
Components: STRUCTURE
tl* the contact owns a 2003 toyota tacoma. the contact stated that the subframe of the vehicle was fractured. the vehicle was taken to a dealer where it was diagnosed that the subframe needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 110,000.
Complaint filed: 2020-10-20
Components: AIR BAGS
while vehicle was being driven.the alert warning light for the air bags illuminated. i was afraid to drive the vehicle due too the air bag inflator might rupture or underinflate. in the event of a crash. an underinflated air bag may not properly protect the occupant. this scenario increases the risk of serious injury or death.
Complaint filed: 2016-09-22
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 dodge ram 1500. the contact received notification of nhtsa campaign numbers: 15v313000 (air bags) and 16v352000 (air bags). however, the parts to do the repairs were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2019-09-04
Components: STRUCTURE
frame has extensive rust/corrosion issues, rust has perforated entirely through several areas. i also own a '04 tacoma that i just had the frame replaced on a couple months ago and was covered by toyota under their recall notice, . this is unacceptable. toyota is well aware that this is a major problem and could very well be a safety hazard. i have been a life long toyota customer and up until now have had total confidence in the company. i'm quite disgusted with the whole thing and a bit disappointed that toyota has not been more proactive in remanding the problem. i was under the truck changing the oil and was horrified to see that the corrosion problem was as bad as my '04 tacoma. i have owned several tacoma's, with many more miles on them and older in age and have never seen corrosion this extensive.
Complaint filed: 2016-06-18
Components: SERVICE BRAKES
there is no issue with my brake light bulb it is not burnt out. all the fuses have been checked over by qualified salesperson who had shown me that my that my brake light was still working, and yet my brake light does not work. i am afraid of driving at night, and worry constantly that i will be stopped during the day, as i don't have any explanation as to why this one driver's side brake light does not work. i read somewhere on a saturn forum that there had been a recall over this issue, but i am unable to locate.
Complaint filed: 2015-08-05
Components: POWER TRAIN
my tcs light had come on a few days prior. i was going down highway at 55mph the engine light came on and drive light began to flash. my car lost all power and acceleration with no warning causing the person behind me to almost hit me. i pulled over my rpm's were going up but car failed to accelerate unless floored and then barely. no prior warning or slipping.
Complaint filed: 2016-06-30
Components: AIR BAGS
tl* takata recall. the contact owns a 2002 honda civic. the contact received a manufacturer recall notification for the driver and passenger side takata air bags. the vehicle was taken to a dealer where the recall remedies were declined due to the vehicle originally being purchased in canada. the contact mentioned that the vehicle was legally imported and manufactured in the united states. the manufacturer was notified of the issue. the nhtsa campaign number was not provided. the contact had not experienced a failure.
Complaint filed: 2014-11-10
Components: STRUCTURE
tl* the contact owns a 2005 chevrolet malibu. the contact stated the driver side door became inoperable and failed to open. the vehicle was taken to the dealer for diagnosis. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 72,500.
Complaint filed: 2014-04-15
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
metal brake lines to rear brakes rusted out causing brakes to fail. *tt
Complaint filed: 2014-09-15
Components: SERVICE BRAKES
when i was getting ready to back out of my driveway and pressed the brake to put the car into gear the brake felt loose. as i got the to bottom of my short driveway i pushed my foot on the brake and the pedal went to the floor luckily i was able to stop. i brought the truck into the be looked at and they advised me that my break line had been rusted through. i bought this vehicle 1 month and 10 days ago. i then did a search online and found that this is a pretty common problem and that there is even a repair kit; however, there hasn't been a recall so now the cost is on me to fix. 365.00 per month car payment and now near 1500 dollar car repair. *tr