vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2016-10-10
Components: AIR BAGS
takata recall- in march of 2016, a recall was issued for the passenger side air bag. i have contacted two different dealerships, lithia motors in grants pass or.in august of 2016 and rancho chrysler jeep dodge in san diego, on oct 10, 2016. both dealerships advised that replacement parts are not available and neither location has received any nor do they know when they will receive any. do you have any information when this situation will be resolved?
Complaint filed: 2020-01-27
Components: SERVICE BRAKES
tl* the contact called on behalf of a friend who owns a 1992 chrysler imperial. the contact stated that upon starting the vehicle, the engine made an abnormal noise without warning. upon driving the vehicle at various speeds, the contact's friend would had to depress the brake paddle with great effort, as the brake failure light illuminated. the vehicle was taken to an independent mechanic where the vehicle was diagnosed with a defective abs system. the vehicle was repaired however, the failure recurred. upon further investigation the contact associated recall nhtsa campaign number: 96v099000 (service brakes, hydraulic) with the failure. the failure mileage was 247,053.
Complaint filed: 2017-09-11
Components: AIR BAGS
the passenger dashboard developed significant cracks overnight. looks like where airbag would deploy. at same time check airbag light came on.
Complaint filed: 2015-11-17
Components: SERVICE BRAKES
brake lines rust out completely
Complaint filed: 2014-08-13
Components: AIR BAGS
tl* the contact owned a 1998 honda civic. the contact stated that the driver crashed the vehicle into a pole. the air bags failed to deploy. a police report was filed and the vehicle was destroyed. the driver was taken to a hospital and sustained a broken nose, dissected aorta, and was in cardiac intensive care. the manufacturer was not made aware of the failure. the failure mileage and vin were unavailable.
Complaint filed: 2014-04-18
Components: AIR BAGS
tl* the contact owns a 2002 jeep liberty. the contact received a recall notification for nhtsa campaign id number 12v527000 (air bags) and the part needed was unavailable to perform the repair. the dealer was unable to provide an expected date for the remedy part to become available. the manufacturer was notified of the problem. the contact had not experienced a failure.
Complaint filed: 2014-05-22
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1994 mercedes benz e320. the contact stated that the entire instrument panel failed. none of indicators on the panel functioned excluding the clock. additionally, the contact stated that the vehicle failed to restart after being driven. the vehicle was towed to the contacts residence. the vehicle was not taken to the dealer for a diagnostic testing. the manufacturer was not notified of the failure. the vin was not available. the approximate failure mileage was 150,000.
Complaint filed: 2020-11-05
Components: SUSPENSION
tl* the contact owns a 2000 dodge durango. the contact received notification of nhtsa campaign number: 04v596000 (suspension) however, the part to do the recall repair was unavailable. the contact was also informed that the parts would not be available for thirty days. the vehicle was taken to rainier dodge of olympia (2550 carriage loop sw, olympia, wa 98502; (360) 754-5550) where it was confirmed that the part was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact stated that the wheel bearings and ball joints needed to be replaced. the contact stated that the vehicle made an abnormal sound. the approximate failure mileage was 140,000. parts distribution disconnect.
Complaint filed: 2022-05-18
Components: ELECTRICAL SYSTEM
the horn does not work which in the state of new hampshire is a safety inspection item, and the dashboard lights work intermittently (not working more often than working) rendering the gauges unreadable at night. not sure the exact date of the horn failure, but the steering wheel cruise control and audio controls stopped working, and i checked some forums that confirmed said failure might also disable the horn, and that is what happened. the problem occurs even when parked.
Complaint filed: 2018-11-28
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 chrysler crossfire. the contact stated that the ignition key malfunctioned and the vehicle could not be started. the failure was not diagnosed or repaired. the local dealer and manufacturer were not notified of the failure. the vin was not available. the failure mileage was 60,000.
Complaint filed: 2014-07-09
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1999 honda accord. the contact stated that while driving 45 mph, the vehicle stalled and the engine warning light illuminated. the vehicle was able to restart after four attempts. after restarting the vehicle, the vehicle decelerated in speed and stalled. the vehicle was taken to a dealer where it was diagnosed that the ignition switch needed to be replaced. the manufacturer was not notified of the failure. the failure mileage was 106,960 and the current mileage was 106,660.
Complaint filed: 2015-05-05
Components: ELECTRICAL SYSTEM
the car wont turn on. it takes about 15 minutes to start the car. i had a recall on the ignition switch earlier this year and i have been having problems with it everysince. *tr
Complaint filed: 2016-04-20
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1998 pontiac grand prix. while driving 25 mph, smoke emitted from under the dashboard on the passenger side. the contact received notification of nhtsa campaign number: 15v701000 (engine and engine cooling) and stated that the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the approximate failure mileage was 124,000. vin tool confirms parts not available.
Complaint filed: 2016-07-19
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the ignition key failed to turn over to start the vehicle more than once. the contact had to wait a brief moment and made several attempts to finally get the vehicle to start. the contact stated that the sentry key immobilizing system failed to work and was uncertain of when the failure would occur. the vehicle was not diagnosed nor repaired. the manufacturer was notified of the failure. the approximate failure mileage was 223,273.
Complaint filed: 2015-03-03
Components: ELECTRICAL SYSTEM
key locks inside the igniton doesn't allow the car to start i replaced the igniton lock 3 times but the problem still happens. *tr
Complaint filed: 2018-05-27
Components: VEHICLE SPEED CONTROL
curse control occasionally makes engine accelerate while and after brake applied while moving under 5 mph and even while stopped with brake still applied. more than once a pedestrian was at risk in a crosswalk while vehicle stopped with brake still applied, then engine suddenly became near full throttle, requiring even stronger pressing of brake peddle. we took the car to dealer (henry day ford) who updated engine control rom; but same problem continued to exist. the dealer offered no warranty of repair or even acknowledgement of problem. we now drive with the cruse control and horn and ??? cable disconnected near windshield washer reservoir.
Complaint filed: 2014-09-22
Components: ENGINE
tl* the contact owns a 2002 jeep liberty. the contact stated that the check engine light remained illuminated. the oxygen sensor was replaced several times however the failure was not corrected. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 112,000.
Complaint filed: 2016-07-21
Components: STEERING,STRUCTURE,ENGINE
tl* the contact owns a 1994 buick lesabre. while driving approximately 40 mph, the contact heard a loud banging noise. the vehicle veered to the left and drove over a median. a police report was filed and there were no injuries. the vehicle was towed to the contact's house. the engine subframe motor mounts fractured and the engine fell to the ground. the manufacturer was not notified of the failure. the vehicle was repair by the contact. the approximate failure mileage was 96,000.
Complaint filed: 2014-08-19
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 chevrolet tahoe. the contact was unable to determine the speed while driving the vehicle. the speedometer indicated 30 mph, but the contact stated that the vehicle was traveling slower. when the contact turned off the vehicle, the speedometer displayed 10 mph. the instrument panel would illuminate, but the fuel gauge, speedometer, oil pressure gauge, and rpm gauge would malfunction. an independent mechanic stated that the entire instrument panel needed to be replaced. the vehicle was not repaired and the manufacturer was notified. the approximate failure mileage was 206,530.
Complaint filed: 2014-04-10
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 ford f-350. the contact stated that after removing the key from the ignition switch, the engine continued to operate erroneously. after reinserting the key into the ignition the contact was able to shut the engine off. the contact stated that the failure recurred multiple times. the contact also indicated that while attempting to start the vehicle the key would sporadically become stuck in the ignition switch or she would be unable to turn the ignition switch to start the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the vin was not available. the failure mileage was 40,000.
Complaint filed: 2015-11-02
Components: AIR BAGS
tl* the contact owns a 2003 jeep liberty. while the vehicle was parked, the air bag warning light illuminated causing the air bags to deploy. the vehicle was towed to a dealer where it was diagnosed that the occupation restriction module needed to be replaced. the vehicle was not repaired. the vin was included in nhtsa campaign number: 15v046000 (air bags). the manufacturer was not notified of the failure. the approximate failure mileage was 127,200. updated 04/06/16*lj *js
Complaint filed: 2016-12-21
Components: STRUCTURE
in febraury 2014 i received a recall for the frame rusting on my truck, i brought the truck to toyota of keene for inspection and they undercoated the frame. they did a lousy job of undercoating and i complained to toyota, because they did what they were instructed to do they would not review or reinspect the vehicle. my tundra had 58,970 miles on it when it was undercoated for the rust issue, it now has 66,406 miles on it. the whole frame is rusted, so bad when i drove down my driveway big patches of rust fell off of it. open the hood and you see nothing but rust. i do not feel like this vehicle is safe for the road but because of my health situation i cannot afford to get a new vehicle. all i want is the vehicle to be repaired the way it should have been in the beginning. the spare tire holder has rusted to the point of loss of the use, carrying the spare tire in the bed on the back of the truck, the gas tank door rusted right off so i had to get a new door, i just need someone to help resolve this unfortunate rust bucket of a situation.
Complaint filed: 2017-10-19
Components: STRUCTURE
tl* the contact owns a 2001 toyota tacoma. the contact noticed that the rear driver and passenger side frame was fractured. the vehicle was taken to the dealer (premier automotive group, 1140 main st, milford, oh 45150). the dealer stated that nothing could be done. the vehicle was not diagnosed or repaired. the manufacturer was contacted at 800-331-4331 and stated that there was nothing they could do to repair the vehicle. case number: 1710102304 was provided. the approximate failure mileage was 177,280.
Complaint filed: 2014-08-28
Components: SERVICE BRAKES
i was coming home from work on rte. 30 near greensburg, pa. at one of the red lights i hit my brakes and the pedal went to the floor. i got stopped in time to not strike the vehicle in front of me. there is definitely a problem with these gm vehicles and they should be recalled. when i called gm they told me it was a problem for the "old" gm and they could do nothing. this is nonsense. i haven't gotten them repaired yet because of dealing with my local dealership. i have older vehicles with twice the mileage and no brake line problems. it's time for the government to get off their butts and do something about this problem. *tr
Complaint filed: 2015-08-12
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 1500. after the vehicle was started, the air bag warning light illuminated. the vehicle was not diagnosed or repaired. in addition, the contact received notification of nhtsa campaign number: 14v770000 (air bags) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was 230,000.
Complaint filed: 2017-08-29
Components: STRUCTURE
tl* the contact owns a 2001 toyota tundra. while checking underneath the vehicle, the contact noticed severe rust where the leaf spring shackles were located near the fuel tank. the contact drove the vehicle to tansky motors toyota in logan, ohio and was advised not to haul anything on the vehicle because the frame could fracture. the vehicle was not repaired. the manufacturer was not notified of the failure. the contact stated that the manufacturer sent a notification to have the vehicle evaluated at don woods toyota in athens, ohio. the don woods dealer determined that the frame was ok. the vin was invalid. the approximate failure mileage was 177,000. .updated 10/19/17 *bf the consumer stated the dealer rust proofed the vehicle. updated 10/26/2017*js
Complaint filed: 2015-06-01
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 saturn l200. the contact stated that the anti theft security system pass lock failed and caused the engine not to start and the odometer reading to increase. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 133,500.
Complaint filed: 2015-12-08
Components: ENGINE
piston rings are failing in this vehicle. many other vehicles that use this same engine may have the same piston rings, such as the infiniti g35, or nissan maxima which use the 3.5l vq35de engine of similar years. the piston rings were originally designed for the vq30 block, and were fitted to vq35de pistons. these rings are not capable of consistently handling the higher compression ratio of the vq35de engine found in this car. symptoms include random misfiring of cylinders, whether the car is in motion or stationary, increased oil consumption (up to 2 qts/1000mi), loss of engine power that can result in a crash, damage to internal engine components,
Complaint filed: 2015-09-17
Components: STRUCTURE
tl* the contact owns a 2001 kia optima. while performing maintenance on the vehicle, the vehicle was lifted and the contact noticed that the subframe of the vehicle was corroded. the vehicle was taken to the dealer where it was confirmed that the sub frame of the vehicle was indeed corroded and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 123,000.
Complaint filed: 2017-10-04
Components: STRUCTURE
tl* the contact owns a 2003 toyota tundra. while driving unknown speeds. the vehicle began to sway. additionally, the frame was rusted and chunks of the frame was detached. the vehicle was taken to an independent mechanic. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was notified and opened case number: 1710030430. no further assistance was offered. the vin was unknown. the failure mileage was 135,000. *bf consumer stated called toyota directly to inform them of issue of frame being cracked in several places. this was detected ny my mechanic who is certified and has his own repair facility. he indicated frame will not last another year. toyota denied consumer any claim due to a re-call which the consumer was never notified. vin is invalid updated 7/25/18*jb
Complaint filed: 2014-11-08
Components: SERVICE BRAKES
the abs and the brake light come on after driving 4-5 miles. the lights go off when the ignition is cycled. there is brake fluid leaking onto the scds circuit which may be related to this issue. i've had this vehicle serviced by ford for about a half dozen issues and i think the scds was one of them ( 09s09 ), so what ever they did it didn't solve this safety issue. *tr
Complaint filed: 2015-06-08
Components: AIR BAGS
tl* the contact owns a 2003 toyota corolla. the contact stated that the air bag warning lamp remained illuminated for several months. the contact mentioned that the vehicle failed to pass state inspection due to the failure. the contact received notification of nhtsa campaign numbers: 15v043000 (air bags) and 14v312000 (air bags); however, the part needed was not available to schedule a recall repair within a reasonable timeframe. the dealer did not provide a specific date for when the part would become available. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. the failure mileage was not available.
Complaint filed: 2014-11-12
Components: ELECTRICAL SYSTEM
2000 chevrolet malibu. consumer states problem with vehicle shutting off and recall reimbursement. *tgw it was determined, the ignition switch needed to be replaced. the consumer received a recall letter in the mail, stating the key would replaced. chevrolet customer assistance center stated she would not be reimbursed for the ignition switch. *jb
Complaint filed: 2014-10-18
Components: SERVICE BRAKES
corroded brake line failed. complete brake failure. no brakes. *tr
Complaint filed: 2017-03-07
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 infiniti i35. the contact received a recall notice for nhtsa campaign number: 16v349000 (air bags). the contact had been waiting over a year to hear from the manufacturer in regards to the parts being available for the takata recall. the manufacturer and dealer were not contacted. the contact had not experienced a failure.
Complaint filed: 2014-08-21
Components: ELECTRICAL SYSTEM
i was driving my car to have dinner with my daughter and the car started losing power. it was only a 4 minute trip and by the time i got to my daughter's driveway, the engine was smoking. after using a hose to cool off the hood, the hood was popped and there was a fire on the passenger side of the engine. after we got the fire out, lot of hoses and the wire assembly were burned badly. *tr
Complaint filed: 2014-06-06
Components: ELECTRICAL SYSTEM
ignition failure. *tr
Complaint filed: 2017-12-05
Components: SERVICE BRAKES
i own a 2001 2500hd chevy silverado and last month i had the left rear steel brake line rupture and as a result i lost all braking power. neither the brake light come on and the proportioning valve did not function correctly during this malfunction since front brakes lost all power. i was very fortunate that the road was clear, traffic was light and there were no pedestrians around. the parking brake worked marginally since i was carrying a load of wet soil home. i truly believe this is a very serious defeat with this gm truck. the very next day i had that rear left brake line replaced and the garage technician said all the remaining brake lines are in a similar state. thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'*jb
Complaint filed: 2014-10-01
Components: STRUCTURE
tl* the contact owns a 2004 ford escape. while driving approximately 45 mph, the contact heard a clunking sound near the rear passenger side of the vehicle. the dealer stated that the wheel well was corroded. the vehicle was not repaired. the manufacturer was not notified. the approximate failure mileage was 140,000.
Complaint filed: 2020-08-21
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 saturn ion. the contact stated that the key seized in the ignition. the contact called a locksmith who removed the key and stated that the vehicle was subjected to an unknown recall. the contact stated that the vehicle was repaired in 2014 for an unknown recall, for a similar failure, at the weseloh chevrolet dealer located at 5335 paseo del norte, carlsbad, ca 92008. the contact called the same dealer and was informed that the recall was expired. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 75,000.
Complaint filed: 2017-03-15
Components: POWER TRAIN
tl* the contact owns a 2004 saturn vue. while attempting to shift gears, the contact heard an abnormal noise coming from the front driver's side near the engine. the check engine warning indicator illuminated. the vehicle was taken to an independent mechanic who diagnosed that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 78,000.
Complaint filed: 2015-07-28
Components: AIR BAGS
today's date: tuesday, july 28, 2015. takata air bag recall: just rec'd a recall notice from honda dating july 2015; i am being given conflicting information regarding the most recent consolidated recall for honda. according to the above letter rec'd both the driver {ordered to be replaced a 2nd time even if already replaced = june 6, 2015} and the passenger side airbag. made appointment with brewster honda for july 7th to have both the driver side and the passenger side airbag replaced}. brewster honda only replaced the passenger and not the driver per the newest july 2015 notice stating that this was a 'consolidated' recall and that both airbags needed replacement even if the driver's side was already replaced {which it was on june 6th). brewster honda said they would call me when it arrives that was on july 7th and follow up 2 weeks later. i called today to find out status and i am now being told my car's recall is closed. according to the congressional june 6th meeting driver's airbags would very well need to be replaced 2xs honda is showing my car's recall as 'closed' yet they did not replace the driver side airbag the 2nd time as instructed; i do not feel safe! help!!!!!!! i would appreciate a phone call and not an email please.
Complaint filed: 2024-02-19
Components: STRUCTURE
there is a corrosion recall on 2003-2014 honda elements in canada because, from salted roads, the frame rusts and extremely important safety parts can break and cause death to the driver. seeing as these elements are made in the same factories and are in the same region (mine is in detroit michigan, only 10 minutes from canada) this recall needs to be extended to the usa or at least the regions where salted roads and snow are prevalent. my honda element suffers from this exact problem but i can do nothing about it.
Complaint filed: 2014-04-14
Components: AIR BAGS
2002 jeep grand cherokee. consumer writes in regards to airbag system occupant restraint control module recall issues. *smd the dealer informed the consumer, the part was not available, due to it being on back order. *jb
Complaint filed: 2015-08-26
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v313000 (air bags) however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. the vin was unavailable.
Complaint filed: 2014-02-22
Components: SERVICE BRAKES
i was leaving work and i was coming to a junction, applied my brakes and nothing happened, i was slowly going into the middle of the road and a car was coming towards me, i had to accelerate to get in front of him, to avoid him hitting me. i got to the main junction which is on a hill and i pressed very hard on the brakes and it finally stopped. i drove 2 miles an hour for about 100 ft and turned into a gas station. i called a tow truck and while waiting fluid was leaking from the front of the car. the tow truck man got under the car and said all my brake lines were rusted and leaking. i was lucky there was not a lot of traffic on the road. why are the brake lines rusted. is there a recall on these brake lines. *tr
Complaint filed: 2016-01-08
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 toyota corolla. while driving at various speeds, the contact heard an abnormal noise coming from the air bag compartment of the vehicle. the air bag warning indicator illuminated on the instrument panel. the contact received notification of nhtsa campaign number: 15v286000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was 127,000. parts distribution disconnect.
Complaint filed: 2014-06-29
Components: SERVICE BRAKES
coming down route 55 in lagrangeville ny, stepped on brakes, to turn into stewarts shop,they went to the floor,lucily no cars in front of me was able to use emergency brake to slow down. my home was approx 3miles away. used lowgear, and put it into 4 wheel drive low to get it home. had i ttowed to monroe muffler shop. steel brake lines rusted out, had front brake lines replaced. june 6, 2014 brake line over rear axle failed and lost brakes again.also due to rusted lines. *tr
Complaint filed: 2015-03-16
Components: AIR BAGS
tl* the contact owns a 2003 honda pilot. the contact received notification of nhtsa campaign numbers: 14v351000 (air bags) and 14v349000 (air bags); however, the parts needed to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2014-09-06
Components: SERVICE BRAKES
suddenly, when braking, the pedal went almost all the way to the floor and braking was effected by using the emergency brake. after some trouble shooting determined that it was the brake proportioning valve and brake lines that had gotten so rusty here in vermont and due to its designed exposure that they failed.all at once, not gradually. the agency that repaired my damage said that a 2003 crv failed the state inspection due to rusty frame damage. the nhtsa should specify that brake lines and fittings should be made of stainless or brass. i have heard stories from many saying that they had to replace brake lines. *tr
Complaint filed: 2014-06-12
Components: STRUCTURE
excessive corrosion on frame of vehicle. may not pass yearly safety inspection. *tr
Complaint filed: 2014-11-10
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 chevrolet impala. the contact stated that the vehicle failed to start and the anti theft warning indicator illuminated. the problem recurred several times. the vehicle was taken to an independent mechanic who was unable to diagnose the failure and referred the contact to the dealer. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 151,000.
Complaint filed: 2014-06-05
Components: STEERING
tl* the contact owns a 2003 saturn vue. the contact stated that while driving approximately 30 mph, there was a loss of power steering without warning. the steering wheel began to shake and vibrate excessively. the contact mentioned that there was a loud abnormal noise when making a turn. the failure recurred on two occasions. the vehicle was not diagnosed or repaired. the approximate failure mileage was 95,000.
Complaint filed: 2015-04-10
Components: ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM
fuel gauge fluctuation and engine lights comes on. i did not have this problem until after the last recall car is in good shape and i feel that something went wrong and they failed to tell me at the dealership. i need help. *tr
Complaint filed: 2019-02-14
Components: STRUCTURE
at a stop light, went to drive heard load pop clank. vehicle started shaking and driving funny. looked under car and my control arm ( that stabilizes my axel ) mount rusted off. my entire under carriage is rusted out. the control arm shifted
Complaint filed: 2019-03-14
Components: STRUCTURE
writing a complaint due to excessive corrosion of the frame of toyota 4 runner. got vehicle inspected last year, no recommendation of the frame needing repaired. now, wont pass inspection this year due to a crack in the welding plate above drivers side rear and severe corrosion. drivers side frame has completely started to erode and cant find a mechanic willing to weld to pass inspection. mechanic stated that body is in great condition, just only the frame is completely shot. have not had an accident in the past year. had there been anyone to suggest frame needed work a year ago, would have happily done so, that's just how much has corroded since last inspection.
Complaint filed: 2014-04-02
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1997 buick skylark. the contact stated that the anti-theft system would activate independently, causing the vehicle to stall without warning. the failure was recurring with the illumination of the anti-theft warning light. the contact stated that the vehicle would not start with the key in the ignition. the vehicle was taken to a mechanic, who diagnosed that the instrument panel cluster or central computer would need to be replaced. the contact was then referred to an authorized dealer for possible repairs. the manufacturer was not notified of the failure. the approximate failure mileage was 54000.
Complaint filed: 2016-12-18
Components: ELECTRICAL SYSTEM
on 12/18/2016 i was driving this car back from the movies at 2:30 a.m. once the movie had ended it was storming and sleeting. i started to notice systems shutting down as indicated by various dash lights such as abs, airbag, among others. eventually the radio, interior lights shut off. the windshield wipers slowed and the headlights dimmed, and eventually the car died going 50 miles an hour in sleeting conditions leaving me with no abs, no airbag system (at least per what the dash lights indicated) and, of course, no power steering. i inspected the vehicle this morning and found the alternator wire coming into the high amperage fuse box that sits on top of the battery had melted and disconnected the circuit, disabling the alternator from charging the battery, and letting the battery die. the incident did not cause a crash, but it could have if there was anyone else around me as i had to cut across a couple lanes with no engine power and no power steering to get to the shoulder. *tr
Complaint filed: 2014-08-29
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 oldsmobile alero. immediately after the key was inserted into the ignition switch, the auto theft mode activated. the failure prevented the vehicle from starting and occurred on several occasions. the vehicle was towed to an independent mechanic. the technician was unable to diagnose the cause of the failure. the manufacturer was notified. the approximate failure mileage was 65,000.
Complaint filed: 2014-04-01
Components: STRUCTURE
the front dash board crumbled behind the front panel according to my mechanic while put on a facing dash cover to patch a crack in the instrument panel. the dash that is protected with cover is grossly cracked. i also drive 52 year old vw bug that has started to have some plastic failure around the steering wheel, but not a single crack in the dash after 52 years in the california sun. the dodge on the other hand failed after just 9 years, and failed catastrophically. the cracking most likely happened sooner as i had a dash cover on it and didn't think to check until the cover need to be secured with velcro again. *tr
Complaint filed: 2015-06-21
Components: SERVICE BRAKES
intermittent abs and brake warning lights on since 2009 - 6 years without reliable abs braking system due to a poor manufacturing issue and still no recall. please investigate!!
Complaint filed: 2015-12-09
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 dodge ram 1500. the contact received notification of nhtsa campaign numbers: 14v770000 (air bags) and 15v313000 (air bags); however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2015-05-07
Components: ELECTRICAL SYSTEM
i was driving on the freeway at 60 when i noticed that my dashboard is dark and i can't see how fast i was going. then after a while, the light went on again. and this on and off incidents happens every day from the first day. *tr
Complaint filed: 2016-03-04
Components: AIR BAGS
tl* the contact owns a 2004 chevrolet impala. the contact stated that while driving approximately 30 mph, another vehicle crashed into the vehicle but the air bags failed to deploy. the details of the crash were unknown. a police report was filed. the vehicle was not diagnosed or repaired. the driver sustained a concussion from hitting her head on the steering wheel of the vehicle. a police report was filed. the manufacturer was made aware of the failure. the failure mileage was 170,000.
Complaint filed: 2014-06-16
Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS
traveling at 65mph the key key fob fell out of the ignition. i was able to slow down but had lost power steering, power brakes, and the airbags would not have deployed. i was able to get to the shoulder of the road. *tr
Complaint filed: 2024-03-14
Components: AIR BAGS
the contact owns a 2000 plymouth grand voyager. the contact stated that while driving at an undisclosed speed, the air bag warning light illuminated on the instrument panel. the vehicle was taken to an independent mechanic, who diagnosed a failure with the clockspring. the vehicle was not repaired. after investigating the failure, the contact related the failure to nhtsa campaign number: 04v480000 (air bags), but the vin was not included. the manufacturer was notified of the failure but provided no assistance. the failure mileage was 178,000.
Complaint filed: 2015-08-11
Components: SERVICE BRAKES
tl* the contact owns a 2002 gmc yukon. the contact stated that while driving at various speeds, the vehicle would experience increased stopping distant when depressing the brake pedal. the contact indicated that the failure was intermittent and occurred on both wet and dry pavements. the vehicle was taken to an independent mechanic who diagnosed that the abs failed. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was informed that the vehicle was not included in nhtsa campaign number: 05v379000 (service brakes, hydraulic:antilock). the failure mileage was 145,000.
Complaint filed: 2016-04-04
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 chevrolet malibu. while attempting to start the vehicle, the security theft light illuminated on the instrument panel. the vehicle would not start and was taken to an independent mechanic where it was diagnosed that the security system prevented the vehicle from starting. the contact stated that the system was reset by the independent mechanic, but the failure recurred. the vehicle was previously serviced under nhtsa campaign number: 14v400000 (electrical system), but the remedy failed to repair the vehicle. the manufacturer was made aware of the failure. the failure mileage was 159,000. the vin was not available.
Complaint filed: 2014-10-17
Components: POWER TRAIN
driving on rt224 and car started squealing, lost power in gas pedal, got off busy road, turned on side st. and had no gas power, had to call my husband to pick me and my uncle up, he lost paid work , mechanic came to parking lot, he said transmission blew, had it towed to shop. cost me 2,323. also rip in left front axel mechanic says these neons are known for this trouble and to file with you. i need to get refunded in full, these cars should not be on the road. i do not work and it was very hard to scrap up the money to pay this and our lives were seriously in danger on a busy road. i called on 9-29-14 and filed a complaint with your worker ref 10639796 and she said she would send me an email and paper in the mail conserving this phone call . i have never received anything. plus i will sending a complaint about my husband's jeep 2000 gas tank shield is rotted away and pieces missing. this should be recalled. *tr
Complaint filed: 2015-02-11
Components: SERVICE BRAKES
driving my '03 chevy silverado 1500 (108,850 miles on the vehicle) on my way to get my oil changed, my brakes seemed to all of a sudden loose most of their stopping ability. i first noticed it approaching a stop light after traveling on a stretch of highway at 45 mph. i had to press the brake pedal in much further than normal. no warning lights were on indicating a problem. the next set of lights, maybe a 1.5 miles down the road, same thing, putting the pedal to the floor to stop. this time a "service brake system" light flashed for a second then went away. i have now traveled about 6 miles from the first indication of problems to where i was getting my oil changed. as i pulled into there parking lot, very slowly (less than 5 mph), i once again had to put the brake pedal to the floor to come to a stop. i looked under my truck to notice fluid dripping from the brake line under the driver side door. the mechanics there said the line was shot and recommended not driving it til it was fixed. they were not setup to work on brake lines at this shop, so i had to have it towed to another mechanic. my brake lines were severally rusted. the thing that concerned me the most was how quickly this all happened without any warning, and by the time the warning lights did come on i already had no stopping ability if i was traveling at normal speeds. gm really needs to consider this poor design in the material they use for their brake lines, before something like this leads to some ones death. very dangerous!!! spend the time and money to put a quality braking system on your vehicles, it should be the first thing you do. *tr
Complaint filed: 2023-10-30
Components: SEAT BELTS
driver seat belt buckle don't lock all the time and sometimes comes un-buckled while driving
Complaint filed: 2018-02-19
Components: SERVICE BRAKES
metal brake line corroded through while driving causing almost total loss of brakes.
Complaint filed: 2019-07-16
Components: SERVICE BRAKES
tl* the contact owns a 2004 hummer h2. while driving approximately 25 mph, the brake pedal was depressed and traveled to the floorboard. the stopping distance was extended. while examining the vehicle, the contact noticed brake fluid leaking under the subframe. the vehicle was not diagnosed or repaired. the manufacturer was notified. the local dealer was not contacted. the failure mileage was 160,000.
Complaint filed: 2019-10-11
Components: STRUCTURE
my 2004 toyota tundra sr5 4wd crewcab is showing significant sign of frame rust that's compromising the structural integrity of the frame and thus operational safety of the vehicle. despite being barely used over the years and at just 144k miles, in certain sections of the frame there are holes where the frame has rusted through. the ride quality feels a bit wobbly, even after examination and rectification of other mechanical issues (suspension, joints, etc.) upon further research, this issue seems to be pervasive issue among first generation toyota tundras made in the us of this period. the result is very premature rust and complete disintegration of the truck frame. the primary cause was poorly made truck frames from a toyota vendor that ended in a class-action lawsuit. toyota has offered extended recall to inspect and replace all affected truck frames as appropriate. i seek to be included in this program and proper assessment by an authorized toyota dealer. as this issue affects both the resale value of my vehicle and more importantly the operational safety of this vehicle, i request that the issue be expedited by the right authorities. thank you!
Complaint filed: 2014-04-09
Components: SUSPENSION,ELECTRICAL SYSTEM
tl* the contact owns a 2001 infiniti i30. the contact stated while traveling at any speed, the steering wheel became difficult to maneuver and there was an abnormal clicking sound heard from the steering wheel. the vehicle stalled without warning on multiple occasions. the contact stated that the instrument panel had a short which made it impossible for the contact to see the gauges while driving. the contact continued to see the service engine sensor and brake light sensor illuminate intermittently. the radio and clock had not worked for an extended period of time. the vehicle was towed to an authorized dealer who diagnosed that the ecl computer had needed to be replaced. the vehicle was not repaired. the contact was not included in nhtsa campaign id number: 02v146000 (suspension) and had experienced the same failure on multiple occasions. the manufacturer was notified of the failure. the approximate failure mileage was 30,000.
Complaint filed: 2014-07-29
Components: STEERING,ENGINE AND ENGINE COOLING
tl* the contact owns a 2003 buick century. the contact stated that the steering wheel became difficult to turn. the vehicle was taken to a dealer, who informed the contact that the vehicle was overheating. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 40,000.
Complaint filed: 2018-12-03
Components: ELECTRICAL SYSTEM,STRUCTURE
on dec.2 my 2004 bmw 525i was sitting outside my house when it cought on fire at the fuse panel in the trunk on the right fender well. the car had been driven over 100 miles that day. my step-daughter had gotten home at midnight and parked the car. she said the car was fine when she got home at 3;30 am my neighbor knocked on my door to tell me the car was on fire. the fire department was called to put it out as ever time we would get the fire out it would spark and start again. they reported that it was a mechanical problem that caused the fire.
Complaint filed: 2014-06-10
Components: AIR BAGS
tl* the contact owns a 1997 buick skylark. the contact stated that the air bags deployed unexpectedly. a police report was not filed and an injury was sustained. the vehicle was not taken to a dealer. the manufacturer was made aware of the failure. the failure and the current mileage was 140,000. the vin was unavailable.
Complaint filed: 2014-12-19
Components: AIR BAGS
i was driving and the passenger side airbag deployed. there was no one in the passenger seat and no accident to cause the airbag to blow. *tr
Complaint filed: 2014-07-26
Components: SERVICE BRAKES
while accelerating from a light up to 20mph there was the smell of brake fluid/rubber burning. when traffic slowed again brakes had no response even when press all the way to the floor. car was stopped in time to avoid accident by application of emergency brake and placing the car in neutral. pumping the brakes failed to regain pressure though after driving to the side of the road with ebrake and restarting car a hard pump of the brakes had some resistance. further cautious driving and pressure rebuilt. after inspection at the shop no explanation for the event could be found. *tr
Complaint filed: 2015-09-03
Components: AIR BAGS
tl* the contact owns a 2004 honda odyssey. the contact received notification of nhtsa campaign number: 15v045000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2018-05-03
Components: SERVICE BRAKES
tl* the contact owns a 2002 toyota sequoia. while driving approximately 35 mph, a warning indicator chime was heard when the front driver's side wheel brake was inadvertently applied. the contact stated that the failure only lasted a few seconds and the vehicle was able to operate normally. the contact stated that the failure occurred several times. the vehicle was not taken to the dealer or an independent mechanic for diagnostic testing or repairs. the manufacturer was not notified of the failure. the approximate failure mileage was 85,000.
Complaint filed: 2015-04-13
Components: AIR BAGS
tl* the contact owns a 2003 honda accord. the contact received notification of nhtsa campaign numbers: 14v349000 (air bags) and 14v351000 (air bags); however, the parts needed to repair the vehicle were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2014-09-15
Components: AIR BAGS
air bags did not deploy during a front-end collision. this vehicle was involved in a front end collision. a vehicle attempted to make a left-hand turn into the path of this vehicle. this vehicle hit the passenger side of the other vehicle, departed the road way and impacted a corner reflector pole. the impact with the pole resulted in the front end being pushed into a v-shape and significant damage. the driver of this vehicle was wearing her seat belt and was 28 weeks pregnant. the air bags did not deploy. driver was uninjured, but did start having contractions. driver went to the hospital and was monitored for several hours until contractions subsided and tests were completed to verify placenta had not ruptured. *tr
Complaint filed: 2020-01-19
Components: STEERING,ELECTRONIC STABILITY CONTROL (ESC)
dynamic steering malfunction causing hazardous driving conditions at highway speeds
Complaint filed: 2014-04-06
Components: ELECTRICAL SYSTEM
the speedometer,oil pressure gauge, alt meter, fuel gauge have all failed over the last several years. none of them read correctly. *tr
Complaint filed: 2017-04-15
Components: STRUCTURE
a few years ago the paint started wearing away and now it's pitted all over the car after normal use and driving. it looks horrible, so bad that people keep asking me what's wrong with my car.
Complaint filed: 2020-08-13
Components: AIR BAGS
2004 bmw 325ci. consumer writes in regards to passenger side airbag safety recall. *ld *js
Complaint filed: 2017-10-16
Components: SERVICE BRAKES
the steel brake line from the abs unit to the rear brakes has corroded and is leaking from above the steel frame forward from the left rear tire. fortunately this occurred as i pulled into my garage after driving over 150 miles round trip at highway speeds and in city traffic. this could have been disasterious, causing serious injuries, death, and/or property damage if the line would have failed during the trip! after searching the internet, this brake line failure looks like it's a common problem!
Complaint filed: 2014-08-06
Components: STRUCTURE
tl* the contact owns a 2003 toyota tacoma. the contact stated that while the vehicle was being taken to a dealer for an oil change, the mechanic noticed that there was a rust hole that had rusted through the frame near the right rear passenger's side. the diagnosis was that the frame needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the issue. the approximate failure mileage was 118,500. updated 10/22/14*lj
Complaint filed: 2015-03-04
Components: STRUCTURE
2004 toyota tacoma. consumer writes in regards to vehicle frame rust recall notice. *smd the dealer informed the consumer, the frame needed to be replaced. however, the recall had ended and there was nothing they could do. *jb
Complaint filed: 2016-03-03
Components: STRUCTURE
tl* the contact owns a 2004 ford escape. while driving approximately 25 mph, the steering wheel seized without warning. the vehicle was towed to an independent mechanic where it was diagnosed that the subframe needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 84,000.