vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2016-09-14
Components: AIR BAGS
takata recall - i was notified of the recall in july of 2016. there has been no effort by the manufacturer to provide a remedy in the form of the replacement airbag. the recall notice stated i should not allow anyone to ride in the passenger seat until the recall work is complete. this is an unreasonable solution for a problem with a passenger vehicle as it prevents my use of the vehicle as designed and as purchased. the manufacturer must be required to commit to completing the recalls in a timely manner, such as 60 to 90 days.
Complaint filed: 2015-07-20
Components: AIR BAGS
tl* the contact owns a 2005 bmw 325xi. the contact received a notice for nhtsa campaign number: 15v318000 (air bags); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time to provide the part. the manufacturer was notified of the issue. the contact had not experienced a failure.
Complaint filed: 2015-09-14
Components: STRUCTURE
tl* the contact owns a 2000 honda accord. while driving 35 mph, the vehicle struck a pothole and heard an abnormal noise emit from under the passenger side of the vehicle. the vehicle was taken to an independent mechanic where it was diagnosed that the passenger side subframe was corroded and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 185,000.
Complaint filed: 2014-11-05
Components: STRUCTURE
2003 jetta's clearcoat is peeling off, it started on front hood and now it is peeling all over the car. called volkswagen they said it wasn't their problem. i think it is!!! *tr
Complaint filed: 2015-05-20
Components: ELECTRICAL SYSTEM
it was about a year ago when i first started having issues with my a/c and radio. a/c blows intermittently at what ever temperature and air level it feels like and cannot be adjusted. the radio at the same time cannot be adjusted. the first time this issue happened it lasted for about a week and then it just started working again. now it is like it has a mind of its own. this is unsafe to drive without being able to use the defroster in the mornings and late at night. not only is it a safety issue but it is also unhealthy to get a constant full blow of 62 degree air blasting at you when it is 40 to 50 degrees out side. even though i adjust the vents closed it still blows cold air through them. this seems to be an issue with these cars and cannot understand why nissan wont take responsibility for this design flaw. i ended up taking my car to the nissan dealership and had to pay a diagnostic fee, no codes came up. but they are telling me that this is an issue with these cars and the audio finisher circuit board will need to be replaced at a cost of 700.00.! there are so many nhtsa complaints about this issue. it is a safety issue if you cannot see out your window, because you cannot work the defroster!
Complaint filed: 2015-08-22
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
car runs great shut it off next morning won't start wants to but won't that was the 1st incident the 2nd time ishut it off go to start back up an half hour later and does same thing changed everything again still doesn't work tried resetting the computer myself still didn't work.
Complaint filed: 2015-05-20
Components: SERVICE BRAKES
abs light on and e b c m. pump won't stop running unless remove fuse i am original owner
Complaint filed: 2014-01-06
Components: ELECTRICAL SYSTEM
almost ran out of gas in the middle of the highway. *tr
Complaint filed: 2018-12-07
Components: ELECTRICAL SYSTEM
the gmc passlock lockout feature is a pain in the rear of nearly every car/truck owner having this feature. today, for the umpteenth time, my vehicle would not start when i tried to start it up after fueling. my truck was stuck at the gas pumps, obstructing other patrons waiting to gas up. i sat waiting for about 5 minutes and tried starting it again, while getting dirty looks from other people waiting to gas up. of, course it didn't start because i hadn't waited the requisite 10 minutes. finally, i got out and pushed the truck away from the pumps by myself (i am 72 years old) and then waited 10 minutes and finally re-started my vehicle. i have experienced this aggravation of my vehicle not starting many, many times during the 14 years that i have owned this vehicle. i will never buy another gmc product! gmc should be required to issue a recall and fix this problem once and for all.
Complaint filed: 2014-07-24
Components: AIR BAGS
tl* the contact owns a 2003 honda civic. the contact stated that the air bag warning light remained illuminated on the instrument panel. the failure continued to occur continuously for over a year. the vehicle was taken to the dealer in july for diagnostic testing and they advised her that it was dangerous to drive the vehicle in the event of a crash since the air bags may not deploy. the contact referenced nhtsa campaign id number 14v351000 (air bag), however the vin was not included in the recall. the manufacturer was notified of the failure. the approximate failure mileage was 180,000.
Complaint filed: 2014-02-19
Components: VEHICLE SPEED CONTROL
tl* the contact owns a 2003 ford taurus. the contact stated that the speed throttle will sporadically become stuck. the contact took the vehicle to the dealer to be diagnosed. the dealer stated that the grommet would need to be replaced. the vehicle was not repaired. the manufacture was made aware of the failure. the approximate failure mileage was 110,000. the current mileage of the vehicle was 117,000.
Complaint filed: 2016-03-28
Components: AIR BAGS
tl* the contact owns a 2003 jeep liberty. the contact stated that the air bag warning light illuminated. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was aware of the issue. the failure mileage was approximately 150,000. parts distribution disconnect.
Complaint filed: 2015-12-11
Components: AIR BAGS
airbag light remains on showing a problem with the system. was told could be a sensor and would cost $150 to diagnose and up to $2000 to fix. not worth the cost considering the age but needs to be fixed for safety reasons
Complaint filed: 2014-05-01
Components: ELECTRICAL SYSTEM
i had my key stuck in accessory the ignition so my car battery would run dead. i was told i might need a ignition cylinder for my vehicle but looking on the internet i see this is a known issue for this make, model, and year. this should be recalled a fix that the manufacture to pay for a known problem. to get this replaced is almost $900.00. *tr
Complaint filed: 2014-03-31
Components: SERVICE BRAKES
2001 suburban - when i applied my brakes coming to a stop sign the brake pedal went almost to the floor leaving me barely any braking power, but fortunately since i was driving at a slow speed (25 mph) i was able to stop in time. i then drove to a garage which was very close to where i was and had them put it up on the rack to look at it. they informed me that all of my brakes lines were very rusty and the one rear line had broken, i left it there and had that line replaced but after replacing that line another 2 lines broke during their testing after the first repairs. i ended up having 3 rear lines and the 2 lines to and from the master cylinder replaced (3 that broke and 2 other ones that looked really bad) at a cost of about $800, i am now going to get the remaining 2 front brake lines replaced "before" they brake on me also. these 2 lines are the hardest to replace and i was given an estimate of about $700-$800 to replace them. the one mechanic told me that a couple of years earlier his brake lines also broke on his suburban coming up to a red light and he had to drive on the birm to avoid rear ending the car in front of him. he had to replace all of his suburbans brake lines.i live in western pa and have been driving here for almost 40 years with many different vehicles during that time but i have never had brake lines rust and break like this. from what i have been reading, this must be from faulty brake line material, none of my many other vehicles have ever had this happen so chevy cannot just blame it on living in a snow/road salt area. *** i plan on going with a different manufacturer when i get my next suv. *tr
Complaint filed: 2014-08-20
Components: TIRES
tl* the contact owns a 1996 ford ranger equipped with michelin goodrich radial tires, size p225/70/r14. the contact stated that after rotating the tires, a crack was discovered on the side wall of the tire. the vehicle was taken to a dealer. the technician was unable to see the crack. the vehicle was not repaired. the manufacturer was made aware of the failure. the tire failure mileage was 15,000 and the vehicle failure mileage was 180,000.
Complaint filed: 2015-07-23
Components: SERVICE BRAKES
coming to an intersection 10 mph, brake paddle went to floor. emergency brake saved me. rotten brake lines were the cause of the failure. one year later four more brake llines replaced because of leaks. all four were rusted out.
Complaint filed: 2016-08-16
Components: AIR BAGS
tl* the contact owns a 2005 acura rl. the contact stated that the check air bag system warming light illuminated. the contact received a recall notification for nhtsa campaign number: 16v344000 (air bags) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was notified of the failure. the vehicle was not diagnosed or repaired. the failure mileage was not available. parts distribution disconnect.
Complaint filed: 2015-01-22
Components: STRUCTURE
tl*the contact owns a 2003 toyota tundra. the contact stated that the rear of the frame was rusted and corroded. the vehicle was taken to an independent mechanic. the technician stated that the entire frame needed to be replaced. the vehicle was not replaced. the manufacturer was notified of the failure. the approximate failure mileage was 92,000.
Complaint filed: 2018-12-04
Components: AIR BAGS
my husband driving on 99 freeway going south bound at 11:20am side passager airbag deployed without any impact with any car i was in passager sit airbag injured me blowing up in my face my face is bruise, injured my head and right side of my bodu
Complaint filed: 2018-09-10
Components: SERVICE BRAKES
skidding when pumping brakes lightly on gravel (only going 15 mph)
Complaint filed: 2014-10-23
Components: AIR BAGS
after talking to a saturn car care specialist in january 2014 because of a loud noise in steering column, and after having been told there was no recall for the problem i was experiencing, it was recommended that i make an appointment with local gm dealership to have problem inspected which i did. when i turn the steering wheel, there is a loud noise like a rubber band is being stretched to the point of breaking. the following is what dealership reported on repair invoice: "steering wheel air bag coil making a noise. the noise is due only to plastic items making contact with one another. this noise is common in cold weather and is not an area of concern at this time". i live in a high temperature/high humidity state and the problem is constant - not only in winter. after visiting the dealership and they inspected, the noise was gone but that lasted only for a week or so and it returned and it still persists to this date. i was then advised by the service department manager to use a dry silicone spray on the steering column/air bag area and that should take care of the problem. it did not. or, i could have the current driver's side air bag replaced at my own cost which i opted not to do because of the expense. i have been concerned about this air bag problem for a long time. it originally started while i was still living in another state until three years ago when i moved to my current address. my question is this: have other owners of vehicles with air bag problems also experienced this noise prior to the air bags exploding with sharp metal objects seriously injuring them? or, was a noise like this reported to friends/relatives by those killed prior to the incidents? other comments by saturn owners on web site also could not get answer from gm as to cause of this noise which they were also experiencing. am i driving a time bomb??? *tr
Complaint filed: 2014-01-21
Components: STRUCTURE
i received a notice from chrysler today concerning a possible problem with the fuel tank. the solution that chrysler has come up with is the installation of a trailer hitch. it further stated that if a jeep owner had a hitch installed after purchasing the vehicle, he or she should submit the bill of sale of the hitch installation and chrysler will reimburse you that amount. i called chrysler and told them that i had a hitch installed around 2001 but i no longer have the sales slip for the installation. the gentleman that i spoke with was very pleasant but told me that the only way i could get paid for the installation was to submit the original receipt. i think that chrysler is very aware that very few jeep owners are going to be able to produce a bill of sale for a purchase that is over 10 years old. it's a ploy for a hidden agenda so they can save thousands of dollars. the fair thing to do is for them to come up with a fair amount for those that can't produce a receipt. *tr
Complaint filed: 2014-08-21
Components: STRUCTURE
for safety, modification of rear end of jeep to prevent a fire. i was not notified. *tr
Complaint filed: 2016-01-26
Components: STRUCTURE
tl* the contact owns a 2002 ford explorer. the contact stated that one of the hinges on the liftgate window was rusted out and separated. the manufacturer was made aware of the failure. the failure mileage was 135,000. .updated 04/01/16 *bf *cn
Complaint filed: 2017-09-12
Components: SERVICE BRAKES
the design of the brake pedal bracket is dangerous. it overhangs the brake pedal. when wearing a shoe size greater than a men's size 10 or above, the toe of the shoe hits the bracket above the pedal inhibiting the ability to depress the brake pedal. very scary. i noticed when i change to a larger shoe size because of bunion pain and experienced the fear of applying the brakes but not making immediate contact while driving at 45 mph on 4 lane road in heavy traffic. had to change back into 9.5 men's size shoe to drive the car safely. checked other model cars and they do not have this bend in the bracket. all are bent behind the pedal not over the pedal.
Complaint filed: 2016-08-24
Components: SERVICE BRAKES
was leaving driveway. put foot on brake pedal was hard released and reapplied to take out of park brake went to floor inspected under truck brake fluid all over driveway under truck.
Complaint filed: 2017-02-06
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 infiniti fx35. the contact received notification of nhtsa campaign number: 16v349000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2017-09-02
Components: POWER TRAIN
pinion nut on rear differential came off and pinion fell into differential causing rear wheels to lock up at interstate speeds.
Complaint filed: 2016-12-05
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
i recently bought a used 2003 dodge dakota. the truck was great except that at night when i would turn on the headlights all of the interior and exterior lights would flash off then back on approximately every two seconds to 30 seconds. after driving for about half an hour with this happening i became very frustrated. after doing some research on the internet, i narrowed down my problem to the dakota central timing module. it appears as if many dodge customers have this exact issue with these dodge model trucks. it is very unsafe to operate a vehicle under these conditions. this issue did not depend on whether i was driving in rough terrain at night or during the day. no matter where i drive the truck, if the lights are on it will begin to start blinking off and then on intermittently. please fix this problem! i have since had to purchase a used central timing module off of the internet because when i went to the dealer, they told me that they were not able to get the part and if they were it would cost over $500 just for the part. *tr
Complaint filed: 2017-02-24
Components: STRUCTURE
there is a large hole in the passenger side front frame. rusted right through and is unsafe
Complaint filed: 2015-09-30
Components: AIR BAGS
tl* the contact owns a 2002 jeep liberty. the contact received a recall notice for nhtsa campaign number: 15v046000 (air bags) in january of 2015. after contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. the contact had not experienced a failure.
Complaint filed: 2014-01-06
Components: STRUCTURE
hatchback locked and will not open. *tr
Complaint filed: 2015-03-06
Components: STRUCTURE
tl*the contact owns a 2004 toyota sienna. the contact stated that the driver side door weld had fractured which caused the door to crack and move out of place. the vehicle was taken to an independent mechanic for a diagnosis. the technician stated that the hinges needed to be replaced and welded. the vehicle was repaired but the failure recurred. the manufacturer was not notified of the failure. the approximate failure mileage was 65,000. the vin was unavailable.
Complaint filed: 2014-05-12
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 saturn ls200. the contact stated that while driving approximately 30 mph, smoke started to emit from the ignition switch. the switch then burst into flames. the contact was able to exit the vehicle without injury. a police report was not filed. the vehicle was taken to a private mechanic where it was diagnosed that the ignition control module and spark plugs needed to be replaced. the manufacturer was notified of the failure. the vehicle was repaired but the failure recurred. the approximate failure and current mileage was 221,744.
Complaint filed: 2015-12-29
Components: SERVICE BRAKES
brake lines are made out of defective materials gm knows they have a problem the lines rust out prematurely . the first one blew out i was backing in a parking space pedal went to the floor. the second one blew at a traffic light pushed on the brake went thru the red light dodged traffic .the third on the interstate traffic was stopping suddenly pushed on the pedal another brake line broke went to the floor and i managed to hit the median cross the middle and get it stopped before a head on collision with the traffic heading the other direction on interstate 81 . the rest of the under side is rust and corrosion free only the brake lines are rusted out ! .that being said gm has a repair kit with coated lines they always have in stock because they know its a major problem !!! i got a repair estimate from my local dealership $1580.00 i am replacing all steel lines . please make them recall this is going to kill someone
Complaint filed: 2020-03-16
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 toyota camry. the contact stated when he parked the vehicle he noticed smoke was coming from under the dash on the passenger side behind the blower motor. the contact stated that the resister that control the heater burned. the contact powered off the engine to stop the smoke. the contact stated that the vehicle had no power due to the burning plug. the vehicle was towed to an independent mechanic and was diagnosed that the resister sensor plug and blower motor needed to be replaced. the vehicle was not repaired. the contact called bergaron toyota (1600 n stephenson ave, iron mountain, mi 4980) and was informed to schedule an appointment. the manufacturer was not made aware of the failure. the failure mileage was 204,950.
Complaint filed: 2016-10-18
Components: STRUCTURE
tl* the contact owns a 2001 mazda tribute. the contact stated that the subframe of the vehicle was deteriorated. the vehicle was previously repaired per nhtsa campaign number: 14v174000 (structure). the vehicle was not diagnosed by a dealer. the manufacturer was not made aware of the failure. the approximate failure mileage was 126,000.
Complaint filed: 2017-10-10
Components: ELECTRICAL SYSTEM,ENGINE
tl* the contact owns a 1996 honda accord. while stationary and driving various speeds, the engine indicator illuminated and remained lit over a period of time. the contact stated that the speedometer would not record the proper speed/mileage. in addition, the contact stated that the battery was drained on numerous occasions and the battery life of the vehicle lasted six months or less. a dealer was not contacted. the manufacturer was not made aware of the issue. the failure mileage was approximately 185,736.
Complaint filed: 2017-08-28
Components: AIR BAGS
tl* the contact owned a 2002 toyota tacoma. while driving 35 mph, the contact's vehicle collided with another vehicle and then left the road and collided with a tree. the air bags failed to deploy. a police report was filed. there were no injuries. the vehicle was towed and deemed destroyed. a dealer was not contacted. the vehicle was not diagnosed. the manufacturer was not made aware of the failure. the approximate failure mileage was 336,000. the vin was unavailable.
Complaint filed: 2014-03-21
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 saturn ls. the contact stated while the driver drove at low speed in a parking lot the vehicle stalled without warning. the contact's independent mechanic inspected the vehicle and located the failure at the ignition switch. the contact notified the manufacturer, who advised the vehicle was not included in nhtsa campaign number 14v047000 (air bags, electrical system). the vehicle was not repaired. the failure and current mileage was 155,000.
Complaint filed: 2016-09-09
Components: POWER TRAIN
we were on a family vacation on labor day weekend, when we merged on the freeway and my toyota rav 4 would not shift over. we almost were hit by oncoming cars from the freeway. i swerved to avoid a crash and crashed into the ditch. i checked on line to get toyota phone number when i noticed there was a recall and extended warranty on this part on toyota rav 4 2001 2002 and 2003. i purchased the car in oct 2010 from dealership carmax, they told me they were not aware of the problem. if i was aware i would have taken it to get it fixed. this is a safety issue with this problem. i might have lost my family and myself. i contacted toyota, they stated to me they had contacted you guys and it's not under a safety issue on these cars, it was a problematic issues. my question to you is somebody has to die first to be considered safety? toyota will not honor any repairs because it's passed the 10 year and 150 thousand mile mark. are you kidding me? ! my car acted up at 163 miles, so my family and any other rav4 are not safe do to a expired extension? ! that is not good. i'm very upset about this situation. my priority is my family like every ones else's family. the gov should make it a lifetime extended warranty so if we didn't hear about it after the fact, it should be honored and have toyota and gov fixed this issue. thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2015-11-12
Components: AIR BAGS
tl* the contact owned a 2004 chevrolet malibu classic. the contact stated that the driver lost control of the vehicle, drove down an embankment, and crashed into a creek. during the crash, the front end of the vehicle sustained significant damage. the air bags did not deploy and no injuries were reported. the vehicle was destroyed. a police report was filed. the cause of the failure was not determined. the manufacturer was not notified of the failure. the failure mileage was 195,000.
Complaint filed: 2015-07-27
Components: SERVICE BRAKES
started vehicle put in reverse to back up and when applied brakes they pedal was soft and then went to floor and vehicle hit a tree. brake lines are rusted severely.
Complaint filed: 2016-02-29
Components: SERVICE BRAKES
completely failed while driving had to go off road to avoid a collision
Complaint filed: 2015-04-21
Components: AIR BAGS
tl* the contact owns a 2002 honda cr-v. the contact received notification of nhtsa campaign number: 14v351000 (air bags). however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. updated 7/7/15*cn
Complaint filed: 2014-08-29
Components: SERVICE BRAKES
i was driving my vehicle and was attempting to come to a stop to turn into a parking lot when my lines blew. i went to repress the brake pedal to find no pressure. i went to rely on my emergency brake when that also failed after 3 presses. now i am being quoted $1,500.00 for a repair that i shouldn't have to make do to faulty material. *tr
Complaint filed: 2014-12-27
Components: SERVICE BRAKES
was driving along at approximately 40 miles an hour when to apply the brakes the brake line ruptured and i had to steer off the road into ditch. *tr
Complaint filed: 2018-08-04
Components: ELECTRICAL SYSTEM
car completely shuts down while going down the road- i see there was/is a recall by honda of a defective ignition switch
Complaint filed: 2015-12-30
Components: AIR BAGS
takata recall? i have a 2004 tacoma pre-runner 4dr. v-6. my airbag warning light came on approx. oct. 2014 (50,000 miles). all that i have read so far is that it might be a broken "spiral cable" within the steering wheel. all airbag problems i've seen are with 2005 newer vehicles? as of dec. 2015 (60,k miles),i still have the problem but have not yet visited a dealership to identify the fault. *js
Complaint filed: 2015-01-27
Components: SERVICE BRAKES
1) 12/23/2014 - sitting in pharmacy rx drive-thru with foot on brake. without warning, brake pedal went to floor. assessed problem and determined brake line feeding rear brakes burst from corrosion. fixed brake line next day. 2) 1/27/2015 - ironically, sitting in fast-food drive-thru. exact same as above occurred. determined all 4 brake lines leading to the front of vehicle were split and corroded causing loss of fluid and full braking capability. i was fortunate (and lucky) that i was at a stand still each time this happened. could have been catastrophic if i had been traveling at any speed. especially with the size and weight of this vehicle. *tr
Complaint filed: 2017-08-07
Components: SERVICE BRAKES
abs pump or speed sensor are damaged and not working on this truck. when my vehicle was turned off the abs pump kept running causing me to pull the fuse for the abs. chevrolet is aware of this problem as i have been calling them trying to have them include my truck in the abs/speed sensor recall which is on other trucks like mine. chevrolet continues only to recall these trucks which were manufactured in the "salt states" only. as stated on: http://www.chevroletproblems.com/recalls/avalanche/2002/ service brakes, hydraulic:antilock recall for 2002 chevrolet avalanche recall announced august 29 2005 nhtsa reference 05v379000 number affected 1,353,718 summary: certain pickup trucks and sport utility vehicles may experience unwanted antilock brake system (abs) activation. this condition is more likely to occur in environmentally corrosive areas. this recall will be launched in the "salt belt" states of connecticut, delaware, illinois, indiana, iowa, maryland, massachusetts, maine, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin and the district of columbia only. consequence: this can cause increased stopping distances during low-speed brake applications, which could result in a crash. fix: dealers are to remove the wheel speed sensor and thoroughly clean the wheel speed sensor mounting surface on the bearing, apply rust inhibitor to the cleaned surface, grease the mounting surface, reinstall the wheel speed sensor, and check the peak-to-peak output voltage to ensure the wheel speed signal is within specifications. the recall began september 22, 2005. owners may contact chevrolet at 1-800-630-2438 or gmc at 1-866-996-9463. for detailed information supporting documents, see the official nhtsa page concerning recall 05v379000
Complaint filed: 2015-02-03
Components: AIR BAGS
tl*the contact owns a 2001 bmw 325ci. the contact received a notification for nhtsa campaign id number: 14v428000 (air bags) and stated that the part needed was unavailable to repair the vehicle. the dealer was unable to inform when the part would become available. the manufacturer was notified of the issue. the contact had not experienced a failure.
Complaint filed: 2015-03-26
Components: ENGINE
during regular, casual vehicle operation, one of the spark plugs flew out of its seat. causing the vehicle to smoke from the engine compartment and lose compression. i thought the engine had caught fire and there was no warning to this happening. spark plugs were installed per manufacturers specifications when this incident occurred. *tr
Complaint filed: 2022-09-28
Components: STRUCTURE
the dashboard in this truck has been crumbling to pieces. it is to the point now the gauge cluster and passenger air bag are barely in place. this is a common occurrence on all of these dodge rams and it is definitely a safety hazard
Complaint filed: 2014-03-30
Components: SERVICE BRAKES
we bought this car today and intermittently the abs and brake lights will come on and won't turn off until we turn off the car. *tr
Complaint filed: 2020-01-16
Components: STEERING,POWER TRAIN,ENGINE
i was driving down a city road and the vehicle started to accelerate on its own and it did not want to shift gear. i was able to apply brakes but the car continued to accelerate to very high rpms. i had no choice but to turn the shut off the car midway and pull-over. while stationary and car shut off on side of the road i tried to turn it back it and it automatically jumped to high rpm and was never able to change gears from park to drive or anything because the car would take off. after 45 minutes of letting the car figure itself out, it stopped revving too high rpm and was able to go back home. the issue has stopped but now when i start the car up and switch from park to drive the car has a delayed engagement. also, now my steering wheel locks up ever once in a while and when making turns randomly. i have checked power steering and no leaks or any sign on a repair that needs to be completed.
Complaint filed: 2017-06-09
Components: SERVICE BRAKES
while braking for a red stop light the truck was stopping normally and was almost stopped when the brake pedal went nearly to the floor and braking action was severely affected causing a much delayed completion to the stop. when the brake pedal collapsed a chime came on and a brake failure light appeared on the dash panel. luckily i was able to avoid hitting the car in front of me. i was able to drive the car slowly out of traffic going very slow and using the emergency brake. upon initial inspection, brake fluid was observed leaking from somewhere under the truck. the truck was towed to a service garage where the initial diagnosis was a rusted out brake line.
Complaint filed: 2016-04-16
Components: AIR BAGS
had airbag recall done about 1500 miles ago, air bag warning light is now on , steady ,all the time
Complaint filed: 2014-11-21
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 oldsmobile alero. the contact received nhtsa campaign id number: 14v400000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. the contact stated that the failure was experienced prior to the recall initiating but the failure specifics were not available. the manufacturer was notified of the failure. the approximate failure mileage was 42,000.
Complaint filed: 2017-04-29
Components: AIR BAGS
why not require replacement of takata airbag on passenger's side as well as for the driver's side? both would create the same hazard that stimulated the original call to replace the inflator for the driver"s side of the automobile!
Complaint filed: 2019-03-15
Components: SUSPENSION,STRUCTURE
this is due to a recall. the rear axle and subframe snapped and ford is not honoring fixing it even though it happened at the repair site of recall.
Complaint filed: 2016-12-08
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet monte carlo. the contact stated that the key was extremely difficult to turn to start the vehicle. the vehicle became unable to start. the vehicle was not diagnosed or repaired. the vin was included in nhtsa campaign number: 14v400000 (electrical system). the manufacturer was notified of the failure. the failure mileage was not available. parts distribution disconnect.
Complaint filed: 2020-10-02
Components: ELECTRICAL SYSTEM
my 2004 vue had a recall in 2014 for the ignition key could be removed without being in the off position, i had this repaired on 12/11/14. recently my ignition key can again be removed without being in the off position.
Complaint filed: 2014-09-21
Components: POWER TRAIN
jeep will not stay in park shifts good. *tr
Complaint filed: 2014-11-20
Components: STRUCTURE
the chrome plating on the interior door handles peeled away and cut passenger's hands. in 2009 the handles were "repaired" by a hyundai dealer, but by 2013 the chrome plating was again beginning to peel away and cut passenger hands. hyundai america and the dealer both claim the problem is resolved, and there is only a 12 month warranty. i believe it is improper to claim an issue subject to a recall would be "fixed" by creating the same hazard with the same parts. this issue is referred to as "hyundai recall no. 093" in http://www-odi.nhtsa.dot.gov/owners/searchresults?searchtype=id targetcategory=r searchcriteria.nhtsa ids=09v171000. *tr
Complaint filed: 2022-05-05
Components: STRUCTURE
the rear frame rusted so bad the bumper fell off and the frame actually cracked. this is a common issue with the late 1990s early 2000s ford ranger, i do not understand why this isn't a recall yet as is it very dangerous. this happened on the highway. the front end frame, engine and all the components work flawlessly while the rear frame is just crumbling in rust.
Complaint filed: 2016-07-21
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 cadillac deville. while attempting to start the vehicle, the key was jammed in the ignition and could not be moved to start the vehicle. the failure occurred without warning. the vehicle was towed to the dealer where they refused to do the recall repair due to insufficient parts. the vehicle was towed to another dealer where the technician claimed that they repaired the vehicle per nhtsa campaign number: 14v355000 (electrical system) and replaced the wiring harness; however, the contact was not provided with any supporting documentation. the manufacturer was not notified. the failure mileage was approximately 135,000.
Complaint filed: 2016-09-12
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v312000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 12/13/16*lj updated 12/15/16.*jb
Complaint filed: 2014-09-02
Components: STRUCTURE
took car in for inspection that is required in the state of pa.mechanic would not ok inspection sticker because the engine cradle on my pacifica is so badly rusted.you could put your fist into it.can not be repaired because it is all falling apart.i was told not to drive it.to dangerous.i called chrysler they will not do anything about it.i see on the internet and the news that i am not the only person having this problem.my car only had 50,000 miles on it because i am retired.can't anyone do anything about this before we end up dead.what about states that don't inspect you cars.what am i to do retired and no car to drive.i can't afford the price of repair.chrysler should take care of this.they need to stand behind their products. *tr
Complaint filed: 2014-09-19
Components: ELECTRICAL SYSTEM
the ignition turned off. going over a railroad crossing. lost engine power, and power steering, brakes. pulled over to shoulder, stopped and restarted car. received a recall notice today 9/19/14, with the vehicle vin matching. the name of the vehicle is incorrect. it says "chevrolet classic". note: it is a chevrolet malibu. no ware on the vehicle is the name "classic", nor is it indicated on or in the owner's manual. this has caused confusion and others may be misleading as well. *tr
Complaint filed: 2015-03-03
Components: AIR BAGS
vehicle was being driven with two young children in the rear seat and the rear right passenger airbag deployed while we were driving locally with 35 mph speed !!! *tr
Complaint filed: 2015-10-11
Components: ELECTRICAL SYSTEM
the headlight assembly produced by hella contains apparently defective wiring. the insulation on the electrical wires to the high beam bulbs and the parking light bulbs deteriorates and crumbles off leaving exposed electrical wires in the headlight assembly. moving the wires during removal and replacement of bulbs caused the insulation to break off completely. the problem was just discovered, but was obviously in a state of decay for a long period of time.
Complaint filed: 2015-10-30
Components: SERVICE BRAKES
within the last year 3 brake lines have broke. the first time 2 broke, and due to its age i did not think anymore about it, then the third just broke, the mechanic said he has never seen so many broken brake lines, another customer was having the same problem. today i was talking to my neighbor and he just broke a brake line on his 2002 ford truck. its like both gm and ford bought the same low grade brake lines in the early 2000 s and now they are failing.
Complaint filed: 2020-01-26
Components: AIR BAGS
car was parked in a pullout on the side of a highway. slamming rear driver's side door caused driver's seat airbag deployment. no collision occurred.
Complaint filed: 2014-08-23
Components: ELECTRICAL SYSTEM
all gauges on dash are inaccurate and will work sometimes, and at other times they do not work at all or give the wrong reading. *tr
Complaint filed: 2014-11-25
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 pontiac grand prix. after parking the vehicle, the key failed to release out of the ignition and the shift light illuminated continuously. the vehicle was taken to an independent mechanic. the technician diagnosed that the ignition start switch was faulty and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 183,000.
Complaint filed: 2019-10-21
Components: AIR BAGS
tl* the contact owns a 2002 lincoln ls. the contact stated that the air bag warning indicator illuminated. the contact was unaware if the failure occurred while driving or upon starting the vehicle. the dealer and manufacturer were not notified of the failure. the vehicle was not diagnosed or repaired. the failure mileage was 80,000.*pm*jb
Complaint filed: 2018-06-05
Components: AIR BAGS
takata recall. i have contacted honda multiple times, my passenger airbag is not a takata airbag, it was replaced with another airbag years ago, does not need recalled. i have asked for them to stop sending me notices, worked directly with my local dealership, who faxed the required paperwork and the issue is not resolved.
Complaint filed: 2024-01-15
Components: STRUCTURE
2004 toyota tundra’s frame is abnormally rusted. the paint and the mechanical function of the vehicle is pristine however the frame has corroded and rusted egregiously. there was a class action suit a few years back but they failed to notify me of the open recall to replace and even on file there was never any pending notice of such recall for my vehicle although it qualified and i have been the only owner of the vehicle.
Complaint filed: 2017-03-14
Components: STRUCTURE
frame is rusting through. despite toyota deeming it unaffected, and applying a coat of undercoating to it for free, it is now rusted through.
Complaint filed: 2014-08-14
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
i was driving on my way home from work going 45mph when i saw a car a short distance ahead pull out onto the road. i tried to apply my brakes as the car ahead did not reach the speed limit fast enough. my brake pedal went straight down to the floor and all braking ability was lost. i lifted my foot to try to apply the pedal again and again the pedal went straight to the floor. i nearly crashed into the car ahead of me and had to swerve off of the road to avoid causing an accident. it was only after a long distance of riding on the shoulder and downshifting that i was able to come to a stop. only just as i was stopping did the brake light and abs light illuminate on the dash. i had no warning that this was going to happen or that i had lost my brakes, other than the pedal going to the floor. before this, the brakes worked perfectly. had i not had the room to swerve out of the way, i would have been in a potentially lethal accident and one or more lives could have been lost. *tr
Complaint filed: 2016-11-14
Components: STRUCTURE
last year, 2015, i received a recall notice from toyota concerning an issue with the spare tire hanger. i went to the toyota recall web page and typed in my vin, two recalls were outstanding, the spare tire and the frame. i contacted toyota concerning the frame recall and was told that the frame recall had been closed. i informed the toyota rep that i never received a recall notice for a frame issue. she stated that the noticed had been sent and returned due to incorrect address. toyota than resent the notice to the correct address based on 911 changing my address from 132 center st, to 338 center st. i than told the rep. that i do not understand how toyota could close out a recall which is a major safety issue and asked to speak to someone else. long story short i was told the recall had ended and there was nothing toyota would do to correct the issue. afterwards i crawled under my truck and looked at the frame and did not notice any rusted out areas. on monday november 7, 2016 as i was driving to work i lost the brakes. i was able to return home as the brake failure occurred at the end of the street i live on. i crawled under the truck to see if i could locate the damaged brake line. i found an area covered with brake fluid and determined the line had failed. while i was under the truck, i noticed the frame had rusted through just in front of the passenger side rear leaf spring. this is a definite safety issue which in my opinion could be a matter of life and death. i also noticed on the news this morning that toyota once again has made a multi billion settlement due to frame rust issues on their 2005 to 2010 toyota. i want toyota held responsible for not repairing and of replacing the damage they know exists on my truck!!
Complaint filed: 2016-07-17
Components: SERVICE BRAKES
while driving to the gym with my 2 sons with me, i luckily stopped at the dumpster in my condo community to drop off some trash. while attempting to stop when approaching the dumpster i lost about 90% of my brake pedal travel and noticed a huge mist of fluid by my drivers side door. luckily i was able to stop and then return to my parking spot in front of my condo without incident. upon parking my truck in the parking spot the remaining brake fluid emptied out. when i looked for the cause i quickly discovered that my brake lines were so badly corroded they looked like they came from the sunken titanic. i have lived in 2 states that get snow in the winter but after every snowfall i've taken the truck to the local car wash and used the underbody wash feature. i've driven 1987, 1988, and 1994 vehicles in snow states and had no brake line issues so my 2004 vehicle i'd expect no issues either. this is a huge safety risk, nowhere in the owners manual does it warn you to check your metal brake lines for corrosion. filters, pads, fluids etc are routine maintenance that the owners manual includes but metal brake lines are not and shouldn't be, not when aftermarket corrosion proof brake line kits cost $100. luckily my family or no one else's family were hurt in my incident but the longer gm refuses to recall these brake lines others might not be as lucky.
Complaint filed: 2015-06-05
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 ford windstar. the contact stated that the gauges on the instrument panel worked erratically and the lights on the instrument panel and the headlights illuminated intermittently. the dealer diagnosed that the wiring harness for the instrument cluster needed to be replaced. the vehicle had not been repaired. the failure mileage was 81,415.
Complaint filed: 2018-05-12
Components: ELECTRICAL SYSTEM
my 1993 mer benz ffirst started to lose its power kinda like limp mode cuz the rpm wouldnt go past 2,000 until one day it started smoking really bad thru the vents and from under the hood until the car turned off and hasnt turned back on since i had the car towed to a local. shop where i was informed about the fire the wiring harness had started due to the wires losing its insulation
Complaint filed: 2018-04-06
Components: STRUCTURE
this van was recalled for known issues with the rear axle corroding. this recall involved installing support brackets on the axle. the axle has now cracked almost all the way through next to the bracket. this happened while going over a speed bump slowly. from my research online, this seems to be a common issue with the repair that was issued in this recall.
Complaint filed: 2014-11-02
Components: SERVICE BRAKES
abs light, brake light, tail light, tire pressure light all came on. *tr
Complaint filed: 2015-06-05
Components: ENGINE
tl* the contact owns a 2003 chevrolet kodiak. the contact stated that there was oil leaking under the vehicle near the fuel injector and the engine area. the vehicle was towed to a dealer where it was diagnosed that the oil injector needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 69,000. the vin was not available.
Complaint filed: 2015-01-10
Components: SERVICE BRAKES
i merged onto the 215 freeway heading north when at approximately 60mph a red stop sign showed up on my instrument cluster saying stop and something else that i don't remember. the car shifted down to second gear bells going off. i was only a couple miles from home. i am fortunate my wife wasn't driving. it was a very traumatic experience that no one should go through without warning. can't believe mb has a safety item that works like this. this issue needs to be addressed before someone is killed. *tr
Complaint filed: 2014-04-10
Components: ELECTRICAL SYSTEM
when i am driving the key will just fall out of the ignition while running for no reason,especially while going over bumps. the car recently has also started to continue running while the key is turned into. the off position! *tr
Complaint filed: 2017-09-21
Components: STRUCTURE
tl* the contact owns a 1999 dodge ram 1500. while driving on the railroad track at 10 mph, the dashboard shattered. the air bags and the wires were not exposed. the vehicle was not taken to the dealer. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the approximate failure mileage was 208,437.