vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2016-10-23
Components: AIR BAGS
i had taken my car into a jeep dealership in july of 2015 to get a recall for the airbags fixed. they told me that they did not have the parts necessary to fix it but that they would contact me when the parts became available. first of all i never heard back from them, i still haven't even to this day but i did receive an official notice for the recall in the mail. on april 3, 2016 i was involved in a head on collision which ended with me in the hospital with severe trauma to my spine and my car totaled. in this accident my airbags failed to deploy even though several sensors were hit in this accident. i'm very lucky that i am still actually alive but i am extremely distraught over the fact that i could have avoided injuries if my airbags had deployed. someone needs to make this right. attached is an image of what my car looked like following the accident.
Complaint filed: 2024-01-17
Components: ELECTRICAL SYSTEM
hello, the ignition switch in my vehicle has never worked right. i took the vehicle to a honda dealership for a airbag recall and was told them about the ignition switch problem and recall. they said they would not do the recall and wanted me to call honda. i called honda and was told that i would have to pay for diagnostic fee before they would attempt any repairs for this recall. the honda case number is 14383356. i refuse to pay a fee for what should be a free recall. if you could please help me with this issue i would certainly appreciate it. the recall information is as follows: nhtsa recall number:05v-025 mfr campaign id:p68 campaign description:99-02 accord ign interlock recall date:01/27/2005 thank you in advance for all your help.
Complaint filed: 2014-05-27
Components: AIR BAGS
tl* the contact owns a 2004 toyota avalon. the contact stated while starting the vehicle, the air bag warning indicator illuminated. the failure recurred intermittently. there was a recall associated with nhtsa campaign id number 14v147000 (air bag) however, the part was currently unavailable to perform the repair. the manufacturer was notified of the problem. the approximate failure mileage was 1,000.
Complaint filed: 2017-06-26
Components: ELECTRICAL SYSTEM
while driving on a street in my neighborhood, we found that the ignition switch could be moved to the "off" or "accessory" position while driving. noticed that steering, brakes, and other components became disabled. luckily we were able to safely move the vehicle to the roadside and assess the situation. a problem like this could result in catastrophic system failure in the vehicle while driving at high speeds, and could cause possible death if we weren't aware of this problem. please inform other vehicle owners of this possible dangerous issue.
Complaint filed: 2017-03-01
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1998 honda accord. while driving 10 mph, the vehicle stalled without warning. the vehicle continued to stall multiple times while driving. the vehicle was not diagnosed or repaired. the approximate failure mileage was 168,000. the manufacturer was not notified of the failure.
Complaint filed: 2014-08-12
Components: AIR BAGS
the airbag light is on all the time. no accident, no damage to the van. *tr
Complaint filed: 2016-05-08
Components: ELECTRICAL SYSTEM
speedometer does not work most often and when it does, does not show an accurate reading.
Complaint filed: 2016-09-23
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 dodge durango. the contact received notification of nhtsa campaign numbers: 15v313000 (air bags) and 16v352000 (air bags) however, the part to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was notified of the issue. the contact had not experienced a failure. parts distribution disconnect and vin tool confirms parts not available.
Complaint filed: 2014-08-04
Components: AIR BAGS
tl* the contact owns a 2003 jeep grand cherokee. the contact stated that while driving approximately 35 mph, the air bag warning light illuminated intermittently. the contact stated that the failure occurred after having the vehicle serviced under nhtsa campaign number: 12v527000 (air bags). the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 140,000.
Complaint filed: 2014-01-27
Components: FUEL/PROPULSION SYSTEM
tl* the contact owns a 2002 chevrolet trailblazer. the contact stated that fuel fumes emitted in and around the vehicle. the vehicle was taken to the dealer; however, the technician was unable to diagnose the failure and refused to provide any additional assistance since the vehicle was repaired under an unknown manufacturers recall. the manufacturer was not notified of the failure. the vehicle was not repaired. the vin was not available. the failure and current mileage were unknown.
Complaint filed: 2014-04-28
Components: EXTERIOR LIGHTING
tl* the contact owns a 2004 mercury grand marquis. the contact stated that the low beam headlights would flicker on and off while activated. the vehicle was taken to an authorized dealer where the lighting control module was replaced however, the failure recurred randomly. the manufacturer was notified of the failure. the approximate failure mileage was 54,000.
Complaint filed: 2015-10-16
Components: AIR BAGS
i received the recall notice 7914j, campaign 15v-345 15v-382, in august of 2015. i called the local dealership, lester glen mazda in toms river, nj on 8/13/15. they told me they would order the part and call within a week to schedule an appointment to install the recall part. i called again on 9/16/15 and they told me they were still waiting for the part from mazda, that the parts hadn't been shipped because of some issue on mazda's end. it is now 10/16/15 and i still have not received a call from the dealership and the part still has not arrived.
Complaint filed: 2017-10-28
Components: STEERING,SERVICE BRAKES
i was driving down a hill about 25 mph on a city street when a warning notice appeared " service steering system" and " service brake system". almost immediately i could not steer or brake. i almost hit a pedestrian trying to steer and stop. i finally was able to turn a corner and stopped. i slowly drove two blocks to my house at about 5 mph. i am a strong man and if my wife or a less strong individual had been driving, or if i had been going more than the 25 mph or if i was driving at night, i am sure i wouldn't have been able to avoid hitting the pedestrian and / or going off the road and wrecking. this seems like a major accident waiting to happen. my vehicle has been towed to the gmc repair shop in beaverton, oregon awaiting diagnosis.
Complaint filed: 2017-09-09
Components: SERVICE BRAKES
brakes failed while driving 60mph on highway i-476 (philadelphia pa) with the family in the vehicle. upon braking to stop for traffic, the brake pedal went directly to the floor and pumping the pedal several times did not result in any braking of the vehicle. after managing to get the vehicle to a stop on the side of the road, and then pumping the brake pedal several more times, brake fluid could be seen coming from underneath the vehicle at both the area around the rear axle and the area under the drivers side seat. later, inspection of the brake lines found them all to be severely rusted. after reading that this is an existing problem with gm vehicles, it is greatly disappointing, to say the least, that no notification or recall was given. such a severe and scary safety problem should require at least notification of customers and better quality design/control of braking components.
Complaint filed: 2015-06-09
Components: SUSPENSION
tl* the contact owns a 2004 mercedes benz sl500. the contact stated that the suspension was leaning lower on the driver side. the vehicle was not diagnosed or repaired. the dealer and manufacturer were made aware of the failure. the failure mileage was 38,000. updated 8/27/15*cn updated 10/19/2017*cn
Complaint filed: 2019-08-16
Components: AIR BAGS
tl* the contact owns a 2000 ford f-150.the contact stated while driving 55 mph, the vehicle slid on black ice as a result the front driver side collide with a concrete divider. the contact stated that the air bags failed to deploy. the contact stated that no warning lights were illuminated. the contact stated that no injuries were sustained and no police report was filed. the contact stated that he was able to drive the vehicle. the contact also mentioned that the horn failed to sound when depressed. the vehicle was taken to corwin ford nampa (5707 e gate blvd, nampa, id 83687, (208) 475-1110) were the failures were not diagnosed or repaired however the contact stated that the technician advised that the vehicle air bags sensor did not collide with the concrete barrier as a result the air bags did not deploy. the manufacturer has been informed of failures. the failure mileage was 236,459. dp
Complaint filed: 2015-10-27
Components: STRUCTURE
tl* the contact owns a 1999 ford windstar. after servicing the vehicle under nhtsa campaign number: 11v030000 (structure), there was an abnormal noise. the contact noticed that the subframe was detaching from the vehicle due to severe corrosion. the vehicle was taken to the dealer where the vehicle was inspected, but was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 137,645. updated 01/06/16*lj updated 1/19/16 ln *js
Complaint filed: 2014-09-19
Components: SERVICE BRAKES
pulling my boat on secondary road toward highway, pushed brakes to stop for stop sign, brake pedal went to the floor with no warning or trouble light. had enough braking force to stop after rolling approx 100 ft. cautiously drove to gas station/parked vehicle and called a wrecker to take truck 65 miles to my home. on inspection i discovered corroded brake line(steel) had ruptured along routing to back brake. lots of corrosion visible on multiple steel lines. i was incredibly lucky to not be traveling faster and in an emergency braking situation. *tr
Complaint filed: 2014-09-06
Components: ELECTRICAL SYSTEM
while backing up, unknown to me, my parking aid system failed, i ran over a garbage recycle bin, damaging my rear bumper cover. if the system worked as advertised, this would not have happened. thank god it wasn't a child! *tr
Complaint filed: 2018-04-17
Components: ELECTRICAL SYSTEM
engine stalls suddenly while driving/in motion. restarts with ignition switch restart. appears to be ignition switch failure.
Complaint filed: 2017-07-20
Components: SERVICE BRAKES
this truck is equipped with a supplimental vacuum pump on the brake booster, when it fails braking is reduced by 50%. the part has been discontinued by chevy with no plans for a replacement. i have had the vehicle in 3 shops complaining of poor brakes, and finally theres a solution. what am i suppose to do, scrap out a $10,000 vehicle ? im sure this hidden problem has caused a many accidents that could of been avoided.
Complaint filed: 2016-09-16
Components: STRUCTURE
corrosion of the front sub-frame. ea08016 front sub-frame corrosion. you issued a recall for "salt-belt" states, i live in northern virginia with the same salt issue as dc and west virginia.
Complaint filed: 2014-08-05
Components: SERVICE BRAKES
pulling boat trailer up out of the boat ramp and brake peddle went to the floor and leaked out all the fluid had it towed to garage and found brake line had rusted through on one of the 4 others were in bad shape lucky i wasn't towing the boat down the highway and had to stop i could have killed someone or myself gm needs to address this problem now i hear there has been a lot of complaints. *tr
Complaint filed: 2018-10-13
Components: STRUCTURE
frame has rust holes almost broke on right side and running threw on left
Complaint filed: 2014-05-16
Components: SERVICE BRAKES
i was operating my vehicle a approx. 30 mph and when i applied my brakes, the brake pedal went to the floor. i had no warning . upon inspection found that a brake lines had rusted and was leaking from the rear and front brake systems. i am aware that the system has a dual system for safety but never gave a warning. with both front and rear leaking, warning light never came on. all of the lines are very rusted. i have vintage cars with brake lines that never been repaired, and a newer vehicle with many brake problems. *tr
Complaint filed: 2014-10-15
Components: ELECTRICAL SYSTEM
ignition cylinder in steering column is frozen. key inserts but will not turn at all. cannot start the car, shift into neutral, etc. *tr
Complaint filed: 2018-02-19
Components: STRUCTURE
cars paint is flaking off going down the road.
Complaint filed: 2014-12-29
Components: ELECTRICAL SYSTEM
consumer received a recall notice regarding the key ring. according to the recall notice, the parts were not available. *jb
Complaint filed: 2015-10-26
Components: STRUCTURE
tl* the contact owns a 2003 dodge ram 2500. the contact stated that the dashboard on the passenger side of the vehicle was fractured. the manufacturer was notified of the failure however, the contact was not offered a remedy. the vehicle was not diagnosed or repaired. the approximate failure mileage was 110,000.
Complaint filed: 2024-02-06
Components: TIRES
travelstar ecopath a/t size lt265/70r17 a large bubble developed on sidewall. about 3 inches in diameter. tire only had about 5000 miles on it. i was on a trip with my truck camper mounted on bed of truck. returned from trip and noticed the bulge. truck is single rear axle with one tire on each side. travel speed was 55 to 60 mph. if tire had blown out truck and camper would have flipped over. i called manufacturer of tire, was told to contact walmart where i purchased tire. contacted walmart, was told to contact manufacturer. classic runaround.
Complaint filed: 2016-12-07
Components: STRUCTURE
rust issues with the frame - there was a recall that expired 2014 but was not notified of this
Complaint filed: 2014-11-18
Components: ELECTRICAL SYSTEM
1) 7/1/2011, vehicle would not start. vehicle towed to shop costing owner $180.20 2) 12/9/2013, vehicle would not start. vehicle towed to shop costing owner $252.51 plus lost of wages for time away from job costing owner $26.91, and forced to get rental vehicle costing owner $73.04 for rental car fees and gasoline 3) 3/11/2014, vehicle would not start. vehicle towed to shop, unknown why vehicle would not start. no repair at shop, but owner lost time and wages away from job costing $2.99, and forced to get rental vehicle costing owner $46.09 for rentalcar. owner advised keys for vehicle would need service from dealer 4) 4/8/2014, keys sent to progressive chevrolet by repair shop costing owner $267.78 5) 11/8/2014, owner received recall notice 14350 from general motors. owner scheduled appointment for service relating to recall and received two new ignition keys. vehicle seems to start, so far, just fine. with all of the aforementioned problems with owner vehicle, i should be reimbursed for all of the trouble, lost of wages, towing fees, service repair fees, and not to mention stress of not knowing what was wrong with the vehicle. with general motors knowingly producing a defective vehicle, and ignoring the fact that the owner's vehicle could have caused serious bodily injury or death to owner, but stood by and did nothing for the thirteen years that i have owned the vehicle is really a travesty. gm took their chances hoping that this problem would go away, but it didn't, people have lost their lives. others have been injured, and others, such as myself, have lost piece of mind and confident in gm. i paid nearly $30,000.00 for my pontiac grand am. i am not sure why all of the problems related to starting the vehicle occurred. once the recall issue was addressed, the owner's vehicle starts just fine, so far. *tr
Complaint filed: 2014-08-05
Components: FUEL SYSTEM, GASOLINE
tl* the contact owns a 2005 buick rendezvous. while driving approximately 50 mph, the contact smelled fuel inside the vehicle. it was discovered that fuel was leaking beneath the vehicle on the driver side. the dealer was unable to diagnose the cause of the failure. the vehicle was not repaired and the manufacturer was not notified. the approximate failure mileage was 250,000.
Complaint filed: 2020-07-16
Components: ELECTRICAL SYSTEM
the instrument panel cluster will stop working. no gauges, speedometer, or tachometer. usually occurs after vehicle has been driven, turned off and restarted. know of several people having/had the same issue with this year model. sometimes the cluster will become active again while driving, but usually doesn't.
Complaint filed: 2015-03-16
Components: AIR BAGS
tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign numbers: 12v527000 (air bags) and 15v046000 (air bags), however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.
Complaint filed: 2016-02-11
Components: AIR BAGS
tl* the contact owns a 2003 toyota avalon. the contact stated that when the ignition was turned to the on position, the driver side air bag warning indicator illuminated intermittently. the failure recurred numerous times. the vehicle was taken to a dealer where it was diagnosed that the vehicle was experiencing issues from the open recall on the vehicle and the air bag may not deploy in the event of a crash. the manufacturer was made aware of the issue and stated that the vin was included in nhtsa campaign number: 15v043000 (air bags); however, the part to do the repair was unavailable. the failure mileage was approximately 50,000. vin tool confirms parts not available. updated 04/13/16*lj updated 04/19/16. *jb
Complaint filed: 2015-07-29
Components: STRUCTURE
brought the vehicle in for a suspension check and the mechanic found the passanger rear frame completely rotted.
Complaint filed: 2015-01-03
Components: SERVICE BRAKES
i was pulling into the driveway and the brake pedal went to the floor and i lost all my braking power. i was only going 5 mph so i used the parking brake to stop. i know my vehicle is old, but it does not have many miles on it and if that failure happened in traffic i would have had an accident. i thought it was suppose to be a duel circuit system, but it act like a single circuit with the lost of brakes. rust was the culprit for the failure. *tr
Complaint filed: 2015-04-17
Components: AIR BAGS
on 2/3/2015 i rec'd letters from honda motor co stating that both front air bags possibly had life-threatening probs. i called local dealer, jeff wyler honda, and new parts were ordered that day. today, 4/17/15, the dealer still has not rec'd them. my complaint is that honda co tells customer that their life is in danger if car is driven but doesn't fix prob! it's been 2 1/2 months! the dealer's hands are tied as honda co tells them parts are back ordered- with no estimated delivery date. maybe you can light a fire under honda co! *tr
Complaint filed: 2016-04-04
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 buick lacrosse. while driving approximately 15 mph, the vehicle lost power and the steering wheel locked without warning. the contact slowed down, stopped, and restarted the vehicle. the vehicle was taken to a local dealer who performed an ignition switch recall repair on the vehicle. the dealer did not do anything and stated that the recall was for the key and not the ignition. the manufacturer was made aware of the failure and referred the contact back to the dealer. the vehicle was not repaired. the failure mileage was 153,000. the vin was not provided.
Complaint filed: 2020-05-01
Components: SERVICE BRAKES
similar to recall campaign wqk-47 the hard brake line near my gas tank has corroded and leaked all of my brake fluid. had i been on the highway this could have been catastrophic. the vehicle was in motion, i noticed the brake pedal was traveling farther than normal. when i got home, there was almost no braking ability left in the car, pedal went to the floor. checked master cylinder, it was empty, added fluid, pressed on brakes, could hear the fluid leaking out. checked around car to find fluid. this is a common problem on subaru's and there is a recall for newer wrx's for the same issue.
Complaint filed: 2014-06-20
Components: SERVICE BRAKES
on the way to pick up some items from a relative that lived 42 miles, approximately 32 miles into the trip it was noticed that the brakes were getting progressively worse, within 4 miles of our destination, the brakes were almost non-existent. fortunately, we made it, however as soon as we parked and turned the engine off, we heard a pop and liquid began spraying from the right side of the front grill near the headlight. a very large amount of liquid then began pouring out of the right side by the bumper as well. originally we believed it to be coolant as it had a green tint to it, however this didn't explain the poor brake response. we thought perhaps the brake fluid was low, and checked the reservoir. the reservoir had some still, but showed low. we added some, but it poured out almost as fast as it went in. upon further investigation we found the leak not to be coolant, but the actual brake lines had blown out due to rust, and what sprayed out was brake fluid mixed with rust. had this happened 20 minutes later, after we would have loaded a large amount of bricks in the bed, and we had to stop suddenly, this could have been disastrous and even deadly. we learned about this site by looking online and seeing the tens of thousands of complaints of the same thing - chevrolet saving a few dollars and using steel for brake lines instead of stainless steel - a cost of less than $40 per vehicle (we priced replacements and the steel was $195, while stainless steel was $233), and no warning to consumers given even after they acknowledged publicly and the nhtsa investigated, but did nothing.so much for protecting the public. in addition, we had to have the vehicle towed back to our home. hopefully, no one has to die before they're forced to inform all current owners to check their brake lines because they chose to use steel in an area of the country known for steel rusting! *tr
Complaint filed: 2019-09-10
Components: AIR BAGS
tl* the contact owned a 2003 honda accord. while driving at an unknown speed, the contact had to swerve to avoid another vehicle and crashed into a concrete divider on the highway. the contact was taken to the emergency room where his face was swollen and his nose bone was cracked. the contact believed his face was wounded by the shrapnel that came out of the driver's side air bag. the police were present, but a report was not filed. the vehicle was deemed totaled by the contact's insurance company and was towed to a scrap yard. the manufacturer and dealer were not contacted. the cause of the failure was not determined. the failure mileage was 100,000.
Complaint filed: 2018-08-05
Components: STRUCTURE
the side hinges seize up and break. it throws the door alignment off and i am no longer able to completely close the front side door and it keeps the passenger door from opening also. this is a continueing problem chevrolet has with their express vans. it is a design problem and also cheap materials caused it to rust and seize up and then break the hinge, the hinge is welded on. very expensive to have repared. it is dangerous as people can not get out of the van. chevrolet needs to offer an inexpensive fix for this.
Complaint filed: 2014-07-10
Components: SERVICE BRAKES
i experienced loss of braking and parked vehicle and noticed fluid under left rear axle area. brake line was leaking. i do not think a ten year old truck should have this problem. *tr
Complaint filed: 2014-01-31
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. the contact stated her recall nhtsa campaign number 12v527000 (air bags) had surpassed reasonable time for repair. both dealer and manufacture had been notified. the dealer stated that the part was not available for repair. there are no failures at this time. . .updated 03-12-14 *bf *tr
Complaint filed: 2023-04-12
Components: POWER TRAIN
slipping , shift feels like it’s losing power and jerks and sputter . check engine lights is on now . throwing a p0730 code . transmission fluid level are where is supposed to be and clean
Complaint filed: 2022-10-27
Components: ELECTRICAL SYSTEM
the contact owns a 2002 bmw r 1150 rt. the contact stated while driving at 15 mph, the front wheel brake locked causing the contact to flip off the motorcycle. the contact suffered a concussion, laceration, stitches, fractured his left ankle and had problems with his left knee. a police report was filed. the dealer was not contacted. the manufacturer was contacted, and suggested that the motorcycle be diagnosed. the failure mileage was 7,800.
Complaint filed: 2014-08-31
Components: FUEL/PROPULSION SYSTEM
the car when we have full tank gives a very strong smell of gas, until couple of days, also when ging slowly there is a misfire on the engine. reading on the forum says this is a know incident with mercedez. i am afraid this might cause fire. i would like to talk to dealership on this, any help is appreciated. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2019-06-14
Components: STRUCTURE
tl* the contact owns a 2000 toyota 4runner. while driving approximately 40 mph, a popping noise was heard under the vehicle and the vehicle erroneously pulled to the right. upon inspection, the contact discovered that the subframe was severely rusted and corroded, which caused a support bar to fracture in half. the vehicle was not repaired. the local dealer (greens toyota of lexington, 630 e. new circle rd, lexington, ky) was notified of the failure. the manufacturer was not notified. the failure mileage was 130,000.
Complaint filed: 2016-01-27
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v313000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2015-11-13
Components: STRUCTURE
tl* the contact owns a 2003 toyota tacoma. while inspecting the vehicle, it was discovered that the subframe of the vehicle was rusted and separated. the vehicle was taken to the dealer who indicated that the subframe would need to be replaced. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 218,000.
Complaint filed: 2014-07-08
Components: EQUIPMENT
the air conditioner switches to heat while driving. *js
Complaint filed: 2015-01-26
Components: ELECTRICAL SYSTEM
the key was stuck in the ignition and would not turn or come out. *tr
Complaint filed: 2020-03-24
Components: SERVICE BRAKES
brake system failure: september 16, 2018 rear brake line snapped while driving causing immediate loss of brake fluid and loss of braking. owner was driving 20 mph on dirt road and was able to stop vehicle using 4wheel drive low. brake line was replaced 9/18/2018 and the mechanic noted he'd never seen anything snap like that before without evidence of direct damage. on inspection brake fluid was corroded despite having been recently changed out. brake system second failure: on april 16, 2019 vehicle failed to come to a stop while owner was braking for a stop sign. vehicle slowed but didn't stop despite brakes applied. owner was ticketed for failure to stop. owner on turning vehicle on after traffic stop saw abs light now on (wasn't on prior to this) and on braking to turn vehicle then failed to brake completely at which point both abs dash light and red brake warning lights came on. owner again stopped vehicle using 4 wheel drive low. owner immediately inspected vehicle's brake fluid levels and found fluid was again low despite having just been serviced on april 10, 2019 with engine replacement and brake inspection. owner added fluid, looked for leaks and on "pumping up the brakes" felt sufficient pressure to then take the vehicle back to the repair shop that replaced the engine and inspected brakes 6 days prior. the vehicle was evaluated by licensed mechanics and determined to have had abs module failure, brake fluid failure (again) and complete brake system failure. the abs control module was repaired/replaced, brake fluid was evacuated, flushed and replaced. the vehicle has been maintained with regular brake system maintenance. it has not been abused or subject to any conditions that would cause the type of brake system failures that it is experiencing. because of vin for this vehicle it was not included in gm recall for vehicles having these problems
Complaint filed: 2014-10-22
Components: AIR BAGS
tl* the contact owns a 1996 chevrolet monte carlo. the contact stated that while making a left turn, the vehicle crashed into another vehicle and the front air bags failed to deploy. a police report was filed. the driver and the rear passenger sustained unknown injuries that required medical attention. the vehicle was destroyed. the manufacturer was not notified of the failure. the failure mileage was unknown. the vin was unavailable.
Complaint filed: 2016-07-12
Components: STRUCTURE
tl* the contact owns a 2004 mazda 6. after parking the vehicle, the front driver side door could not be opened and trapped the driver inside. the failure was not diagnosed or repaired. the manufacturer was notified of the failure. the vin was unknown. the failure mileage was 125,000.
Complaint filed: 2016-08-22
Components: SERVICE BRAKES
tl* the contact owns a 2002 mitsubishi montero. the contact stated that when the brake pedal was depressed, the abs delayed to engage and the abs warning indicator illuminated. the vehicle was taken to an independent mechanic who diagnosed that the abs failed. the contact stated that the front driver side axle was replaced. the failure was not corrected. the contact also heard an abnormal noise while driving. the contact inspected the vehicle and found that the brake accumulator failed. the manufacturer was advised that the vin was not included in nhtsa campaign number: 01v254001 (service brakes, hydraulic). the approximate failure mileage was 140,000.
Complaint filed: 2018-11-07
Components: STEERING,SEAT BELTS,ELECTRONIC STABILITY CONTROL (ESC)
i was on my way to work driving on the 405 freeway in california going around a ramp in my steering wheel locked up on me i hit the brake it released the next morning on my way back home from work i was on my way on the freeway so i accelerate on the gas and my steering wheel locked up as soon as i took my foot off the ignition gas it released. and just recently about 3 days ago today is november 7th so november 2nd on my way home from work all of this happened on my way to work in from work but on my way from work i went down to start my car and steering wheel starts shaking real bad start jerking real bad and from there other things to start happening to the car steering wheel starts shaking real bad as i put on my seatbelt the seatbelt sign will not go off and we'll make a beeping sound every few minutes also the total contraction sign also cut on and then for some reason i had a half tank of gas in my tank but the fuel light will come cut on and on the dash will save fuel low when i had just filled the tank up
Complaint filed: 2014-06-16
Components: POWER TRAIN
2004 ford freestar. consumer writes in regards to vehicle torque converter recall notice. *smd the consumer stated the transmission failed, as she was driving. the vehicle had to be towed to the dealer. after the work was completed, the transmission light continued to come on and go off. also, the transmission was slipping when the converter was engaged. the consumer then received a recall notice in the mail, regarding a problem with the torque converter. the vehicle was taken back to the dealer for the recall work. however, in the winter of 2013, the transmission failed again. the vehicle was to a local repair shop, where they kept the vehicle for three weeks. the mechanic stated the original converter, was still in the vehicle. *jb
Complaint filed: 2015-09-14
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet impala. while driving at any speed, the steering wheel seized. the vehicle was taken to an independent mechanic where it was diagnosed that the ignition switch failed. the vehicle was towed to the dealer where the ignition switch was replaced. the vehicle was repaired. the vehicle was not included in a manufacturer's recall related to the failure. the failure mileage was not available. updated 12/03/15*lj
Complaint filed: 2020-07-23
Components: ELECTRICAL SYSTEM
ingnition switch no retorna a paso 0 el motor no retorna a off , y se activa el motor de aranque sin control y coje fuego
Complaint filed: 2021-09-15
Components: FUEL SYSTEM, GASOLINE
the contact's girlfriend owns a 2004 nissan 350z. the contact stated that upon refueling the gas tank, a large amount of gasoline began to leak out from the gas tank and underneath the vehicle. the contact also stated that upon entering the vehicle, a strong fuel odor began to emit from the vehicle. due to the failure, the contact had the vehicle towed to his home. the contact called the dealer and they informed him that there were no recalls on the vehicle. upon investigation, the contact discovered nhtsa campaign number: 05v555000 (fuel system, gasoline) which he linked to the failure. the manufacturer had yet to be notified of the failure. the vehicle had yet to be repaired. the failure mileage was approximately 115,000.
Complaint filed: 2016-09-12
Components: LATCHES/LOCKS/LINKAGES
tl* the contact owns a 2002 ford focus. while the vehicle was stationary, the rear passenger door latch and both front door latches fractured. the vehicle was repaired. the manufacturer was made aware of the issue. the failure mileage was 110,000. updated 11/08/16*lj *tr
Complaint filed: 2014-07-15
Components: STEERING,ENGINE
tl* the contact owns a 2003 infiniti q45. the contact stated that while driving 35 mph, the steering wheel seized and there was a sudden loss of power. the vehicle was able to restart and resumed to normal. the failure occurred on three occasions. the dealer repaired the vehicle but the failure recurred. the manufacturer was not made aware of the failure. the failure mileage was 80,000 and the current mileage was 97,000.
Complaint filed: 2016-06-05
Components: SERVICE BRAKES
brakes made a grinding noise when applied and didn't slow vehicle when applied. turned off vehicle. restarted and brakes worked fine again. this happened a few times before dealer said it was a c1179 delta boost sensor fault and they replaced the brake booster. happened again two years later same problem. this time dealer said the rear axle seal was leaking and leaking on brakes also found that the ecm on the booster that was replaced 2 years ago was never updated. reprogrammed. problem reoccurred a week later. this has occurred on the highway, side streets, going straight, turning, driving at 60, driving at 10. no rhyme or reason.
Complaint filed: 2018-07-13
Components: STEERING
tl* the contact owns a 2003 bmw z4. when the outside temperature was above 80 degrees, the steering wheel seized on several occasions. when the failure occurred, the steering wheel became difficult to maneuver. the vehicle was taken to an independent mechanic to be diagnosed; however, the mechanic was unable to retrieve a fault code. the dealer (the bmw store, 6131 stewart rd, cincinnati, oh 45227, (513) 271-8700) was contacted and an appointment was scheduled for diagnostic testing and repairs. the manufacturer was not contacted. the approximate failure mileage was 42,000.
Complaint filed: 2014-10-31
Components: AIR BAGS
tl* the contact owns a 2003 mazda tribute. the contact stated that the air bag warning light remained. the vehicle had not been diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was unavailable.
Complaint filed: 2020-11-08
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
all the instrument cluster lights continue to go out on my 04 prius. i don't know how much fuel i have this could be a safety issue. i don't know how fast i'm going this could definitely be a safety issue. and zero warning lights come on this is definitely a safety issue. by looking on the internet i can tell thousands of priuses have this exact same issue with the instrument panel cluster going out. this should definitely be a recall.
Complaint filed: 2019-10-15
Components: SUSPENSION
recall 09v119000 recall date 04/09/2009 suspension: front: control arm and recall 06v288000 recall date 08/03/06 suspension lower ball joint. vehicle has had problems driving with speeds over 15mph. heavy vibration and uneasy driving. dealer made a repair on one lower ball joint to satisfy recall but the problem is returning. i was informed that the recalls do not include my vin. the recalls are year and model specific. if the vehicle recall affected one control arm lower ball joint it should also apply to the other side. ball joints should be replaced in sets. both upper and lower control arm ball joints are part of these recalls. this can be a very dangerous situation for any driver if dealers can use vin number to disclaim necessary recalls on vehicles.
Complaint filed: 2015-10-15
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 2500. the contact received notification of nhtsa campaign number: 15v312000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2017-04-02
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
headlight wiring insulation on standard bmw headlights is brittle and falling off exposing bare copper wires within the headlight assembly. in order to protect the headlights i have had to wrap the wires in electrical tape and shrink wrapping. this issue has existed for several years.
Complaint filed: 2017-07-06
Components: STRUCTURE
i have a complaint. what i thought was sway bars turned out to be a frame problem. ian very disappointed at toyota that there is no recall on these frames. they are the same as the tacoma frames. very upset. could have been killed by this mistake.
Complaint filed: 2015-11-19
Components: STRUCTURE
tl* the contact owns a 2003 toyota tacoma. when the vehicle was taken to be serviced under nhtsa campaign number: 12v542000 (tires), the technician informed the contact that the frame was rusted and the recall repair was unable to be performed. the manufacturer was notified of the failure. the failure mileage was 204,000.
Complaint filed: 2023-12-20
Components: STEERING,SERVICE BRAKES
hydraboost piston blew out, lost brakes and steering. almost wrecked vehicle.
Complaint filed: 2018-06-14
Components: STRUCTURE
a 2004 chevy colorado z71 off-road package extended cab with 76000 miles and the underneath of the truck is is completely rotted out my frame broke rate at the back of the extended cab in the other side has a gaping hole in it the bodies in excellent shape no rust on it.
Complaint filed: 2014-01-09
Components: POWER TRAIN,STRUCTURE,SERVICE BRAKES
vehicle frame, front rear bumpers and undercarriage have excessive / unsafe rust corrosion. *tr
Complaint filed: 2016-01-13
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 dodge ram 3500. the contact received a recall notification for nhtsa campaign number: 14v770000 (air bags) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2020-08-19
Components: AIR BAGS
tl* takata recall. the contact owns a 2000 honda civic. the contact received notification of nhtsa campaign number: 20v026000 (air bags) however, the part to do the recall repair was unavailable. the contact had not contacted the dealer. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. *bf *as
Complaint filed: 2020-05-11
Components: SERVICE BRAKES
the brake booster accumulator is leaking so it makes a 'chirping' sound from the left side of the vehicle. this is a recognized fault with this vehicle and a recall was issued i did not get notification of the recall so did not get it fixed. it has now become a problem which i am told could cause the brakes to fail, obviously a serious safety issue. i have spoken to mitsubishi and they will not honor the recall. *tr
Complaint filed: 2014-11-14
Components: AIR BAGS
tl* the contact owns a 2002 lexus es 300. the contact stated that while driving 30 mph, another vehicle crashed head on into the contact's vehicle. none of the air bags deployed. the contact sustained back, neck, face, and shoulder injuries that required medical attention. a police report was filed. the vehicle was destroyed. the manufacturer was not made aware of the failure. the failure mileage was 115,000.
Complaint filed: 2016-05-04
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v313000 (air bags); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect. updated 07/12/16*lj updated 07/19/16. *jb
Complaint filed: 2014-10-27
Components: AIR BAGS
tl* the contact owns a 2003 honda accord. the contact stated that the part was not available to service the vehicle under nhtsa campaign number: 14v349000 (air bags). the manufacturer was notified of the delay. the contact had not experienced a failure.
Complaint filed: 2019-10-22
Components: AIR BAGS
my airbag light has been on for almost 2 years. there are no codes, and the mechanics can't figure out how to fix this.
Complaint filed: 2016-04-27
Components: STEERING,SUSPENSION,UNKNOWN OR OTHER
coil spring brok caused tire to come off turnded sideways under firewall causing us to crash into concrete barrier
Complaint filed: 2014-03-20
Components: STEERING,VEHICLE SPEED CONTROL,ENGINE
vehicle shuts off while driving. extremely dangerous to drive!! this has happened on multiple occasions. *tr
Complaint filed: 2014-09-10
Components: SERVICE BRAKES
applied brakes for the stop sign and the pedal went all the way to the floor. as it turned out the brake line had rusted out and fluid was lost. *tr
Complaint filed: 2016-08-10
Components: SERVICE BRAKES
tl* the contact owns a 2001 chevrolet silverado 2500. while driving at any speed, the brake lines often fractured. the vehicle was towed to the dealer where it was diagnosed that the brakes need to be replaced. the vehicle was repaired twice, but the failure recurred many times. the manufacturer was notified of the failure. the failure mileage was 98,000. updated 09/20/16*lj *tr
Complaint filed: 2019-04-30
Components: STRUCTURE
cracked rear subframe
Complaint filed: 2020-01-23
Components: ENGINE
spark plugs potentially eject from cylinder heads due to bad engineering design using aluminum heads with insufficient amount of threads to hold spark plugs when in motion. newer vehicles were re-engineered to eliminate this happening. request recall and repair.
Complaint filed: 2014-08-11
Components: SERVICE BRAKES
as i was backing out of my driveway i hit the brakes and the truck didn't stop causing me to hit my neighbors tree. . the brake system failed with no warning or signal light or a sound. as i looked under the truck there was brake fluid all over the street. i called a buddy mechanic of mine and stated my brake lines are rusted out. *tr
Complaint filed: 2014-08-24
Components: SERVICE BRAKES
while driving our 2002yukon denali with 105,000 miles we had brake failure for the second time. we were towing our 21 foot gulf stream amerilite travel trailer and when the vehicle in front of us stepped on their brakes my husband attempted to begin slowing down. the brake pedal went all the way to the floor, we had no brakes. it is a miracle that we were not killed. this is the second brake line rupture within the past two years since we have owned this vehicle. the vehicle is extemely well maintained. we could have been killed. it has been very expensive to have our vehicle towed twice and repaired. i will be contacting gmc and asking for reimbursement. our lives and the lives of many others have been put in danger here. why is their not a recall with so many postings of the this problem? all of the brake lines should be replaced with stainless steel lines that will not rust. i am looking forward to your response prior to contacting an attorney. thank you. *tr
Complaint filed: 2016-09-20
Components: ELECTRICAL SYSTEM
i am tired of my car not starting, especially when i need to go to work. this has happened quit a few times. i have to wait 10 min. for it to start or keep trying till it starts. i have a new battery. this has happened late at night too.
Complaint filed: 2019-07-12
Components: STRUCTURE
my vehicle has been at a honda dealership for 3 weeks. it has damage related to an active recall. the entire back part of the frame is rusted, to the point there is no 'meat' to fix this issue. we are now getting zero response from honda or the dealership, and need assistance in a positive resolution. the honda case is: 10v436000. this vehicle when towed had tires separating from the body, and is way beyond a patch-fix. i filled up the tank, apparently, the weight caused a separation in the frame. when stationary, a back tire separated from the frame when the tow truck attempted to load the vehicle. the extent of frame damage renders this un-fixable.but now our honda rep and our dealership service manager will not return phone calls. please help!
Complaint filed: 2019-01-21
Components: STRUCTURE
frame rusting from the inside out caused frame of truck to snap in half when lifted with a hydraulic lift at the mechanic's shop
Complaint filed: 2014-07-03
Components: SERVICE BRAKES
excessive brake travel without warning. brake light then came on briefly then went off. brake pressure returned. got home and losing brake fluid from in front of left rear tire. added fluid and drove to mechanic. brake line had to be rebuilt. cost to repair $412.00. *tr
Complaint filed: 2014-05-22
Components: ELECTRICAL SYSTEM
i purchased my car in 2005 and this problem didn't start until 2012. my car will not start at times and the first time it happened i had no idea that it was the ignition switch/antitheft system kicking in. for some reason my car thought i was trying to steal it. i had the fuel system looked into and changed a couple of parts thinking that was the problem, but obviously now i know it wasn't. i have had it plugged in and no diagnosis was found. i did bring it to a man that works on chevrolets and he told me i probably need a new ignition switch. so for two years now, i have to reset my ignition switch/anti theft system on many occasions, which takes 10 minutes while your sitting where ever you may be. i do strongly believe that this needs to be a recall as i see sooo many complaints about this. unfair that we all have to fix this issue ourselves when the gm should be fixing the issue!!!! *tr
Complaint filed: 2015-08-04
Components: ELECTRICAL SYSTEM
the ac fan only works on high (4). the ac fan switch has a known defect in the resistor switch for the fan. this can cause the wiring to overheat and start a fire. gm has already recalled the hummer h3 for the same problem. the recall should be extended to the 1st generation chevy colorado because it has the same fan switch resistor.
Complaint filed: 2014-09-22
Components: SERVICE BRAKES
i completely lost the brakes. after further inspection, discovered that the brake lines are completely rusted. *tr