vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2014-12-10
Components: ELECTRICAL SYSTEM
2003 cadillac deville. customer address has changed. *ta
Complaint filed: 2017-06-25
Components: ELECTRICAL SYSTEM
an electrical burning smell while driving approx 45 mph turned out to be the master power window regulator and the fuse. i have read several forums online stating the same issues, but no one knows the cause. very scary.
Complaint filed: 2014-07-22
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 honda odyssey. the contact stated that the key would be stuck in the ignition and was unable to be removed. the contact stated that the vehicle was previously repaired under nhtsa campaign number: 12v573000. (electrical system). the vehicle was not diagnosed or repaired. the approximate failure mileage was 122,000. the vin was not available.
Complaint filed: 2019-01-13
Components: SERVICE BRAKES
parking brakes don't work.
Complaint filed: 2015-03-11
Components: SERVICE BRAKES
applied brakes to stop and brake peddle went to floor do to rotted brake line. *tr
Complaint filed: 2015-02-02
Components: STRUCTURE,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
we have had several rust problems with this vehicle from brakes lines rusting through, gas tank straps rusting through. now we have fuel line leak and our torsion bar has cracked due to rusting through and they will not repair unless the frame is replaced which is not cost effective due to the amount of rust throughout the vehicle. unless frame is replaced it is unsafe to drive. *tr
Complaint filed: 2016-01-07
Components: AIR BAGS,ENGINE
tl* the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v312000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. in addition, the dashboard fractured above the passenger air bag department and the check engine warning light illuminated. the manufacturer was not made aware of this issue. the failure mileage was unknown. vin tool confirms parts not available. updated 03/15/16*lj *tr
Complaint filed: 2016-06-27
Components: STRUCTURE
tl* the contact owns a 2001 ford escape. while inspecting the vehicle, the contact noticed that the subframe was severely rusted and contained holes bigger than a golf ball. the vehicle was taken to an independent mechanic who pointed out the same issue. the manufacturer was notified of the failure. the vin was invalid. the approximate failure mileage was 133,000.
Complaint filed: 2017-01-23
Components: STRUCTURE
i went to have my tires rotated. when they raised the truck on the lift the frame broke on both sides of the truck near the bed. the entire bed of the truck fell backwards. the frame was completely rusted through. i had owned the truck for four years and never received a notice from toyota that this might be an issue. i called toyota and they admitted that there was an issue with the frame but my vehicle was not part of the recall. as a result they refused to help fix the issue. my $11,000 truck is now totaled. a worker at the tire place could have easily been killed. this is also a concern with myself and family that drove in this vehicle unaware of any issue. toyota has avoided fixing a known problem by taking advantage of a weak recall requirement issued by the government and has cost hardworking families money and could end u costing someone a life. all to save money. why does toyota get to admit they made a mistake but only be required to fix in on vehicles they chose?
Complaint filed: 2015-01-07
Components: STRUCTURE
the front driver side entry door makes a popping noise when it is opened and closed. after looking at several on-line resources i found it is caused by a faulty spot weld where the door check strap attaches to the door. when viewed you can see door check strap mount move and flex as the door is opened and closed. *tr
Complaint filed: 2014-10-06
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 buick lacrosse. the contact received a recall notification for nhtsa campaign number: 14v355000 (electrical system); however, the part needed to repair the vehicle was unavailable. the dealer was unable to provide a specific date for when the part would become available. the manufacturer was notified. the contact had not experienced a failure.
Complaint filed: 2023-11-02
Components: STRUCTURE
this truck was sprayed for frame rust at kern toyota winchester, va 10/07/2010 a problem toyota was very aware of and tried to put a band-aid on a known issue that would rust out and not pass inspection or worse yet cause a terrible accident or cause harm to driver/passengers or other drivers. we have had another vehicle in the family by toyota that they replaced the entire frame and now they state that is not true. however, we had a rental for over a month while they did replace entire frame for same issue. now our above truck that is in wonderful shape nothing else wrong but frame that is rusted did not pass inspection requiring parts that need welded. so we have a good truck that only thing wrong is the issue toyota knew they used faulty equipment/parts for.
Complaint filed: 2015-11-04
Components: STRUCTURE
tl* the contact owns a 2000 toyota tundra. while driving, the spare tire separated from the tire holder due to corrosion. the vehicle was taken to the dealer where it was diagnosed that the fuel tank straps and the subframe corroded. the dealer advised that the subframe repair was no longer available. the dealer replaced the fuel tank straps and the spare tire holder. the manufacturer was not notified. the failure mileage was 113,000.
Complaint filed: 2015-07-16
Components: AIR BAGS
tl* the contact owned a 1997 ford f-150. while driving at an unknown speed at night, another vehicle crashed into the driver side of the contact's vehicle. the air bags did not deploy. the vehicle was destroyed. a police report was filed and no injuries were reported. the manufacturer was not notified of the failure. the approximate failure mileage was approximately 300,000. updated 09/21/15*lj updated 11/27/2017*cn
Complaint filed: 2014-03-12
Components: ELECTRICAL SYSTEM
driving on smooth road at about 60 mph when the ignition key fell out of the ignition switch onto the car floor. the switch was still in the run position and i was able to reinsert the key into the switch. the engine did not stop and there were no warning lights. this has happened several times since. current mileage is 73500. i noticed i can manually pull the key from the switch at anytime. i have not tried to move the steering wheel while moving to see if it will lock when the key is out and the switch is in the run position. it does not lock when the vehicle is stationary and the switch is in the run position with the key out. i had the car into the dealer for a brake issue and in a follow up phone call brought the key issue to the service writers attention. she said to have a new key made by the dealer using the vehicle vin. i did not do this yet. i have three keys made by local hardware stores all with the same result. *tr
Complaint filed: 2018-06-15
Components: AIR BAGS
"takata recall" i have attempted to get my airbag replaced and the dealership states that they cannot work on the vehicle because it has aftermarket wiring. the wiring is not attached to the airbag and should have no impact on the ability of a replacement airbag working. the current fix they desire is for me to find a shop of some kind that removes head units and have them remove at my cost, and then have the airbag installed and then have the head unit re-installed at my cost. i purchased the vehicle as is a little over a year ago. i just want my truck to be safe for my family to be in. my current case number with dodge customer service is 34528836. please help me get this fixed.
Complaint filed: 2017-09-08
Components: SERVICE BRAKES
exiting highway from off ramp into 4 lane red light intersection at normal speed. applied brakes, no reaction to slow down. pumped brakes still no slowing. drove car into shoulder and field at off ramp. car went through chain link fence and finaly came to a stop when it hit a tree. police responded. no injuries or major property damage. car was towed to garage and finally ford dealer. the brake module failed. month old inpection, no brake problem. police commended fast thinking to avoid a major accident invovling hitting any other vehichles. i have a police report but i do not have a scanner.
Complaint filed: 2020-09-29
Components: AIR BAGS
tl* the contact owns a 1999 honda accord. the contact received notification of nhtsa campaign number: 20v026000 (air bags) however, the part to do the recall repair was unavailable. southeastern honda (3125 us-1, palm bay, fl 32905) was contacted and confirmed that parts were not yet available for the recall repair. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2014-04-09
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 chevrolet impala. the contact stated while driving approximately 50 mph, the cruise control engaged independently and would not deactivate. the ignition switch was turned off; however, the vehicle continued to accelerate. in addition, the brake pedal was depressed numerous times and the vehicle failed to slow down. when the emergency brake was engaged the vehicle came to a complete stop. the vehicle then resumed normally. the vehicle was taken to an independent mechanic where the cruise control cable was detached. the mechanic stated that the ignition switch would need to be replaced. the vehicle was not repaired. the manufacturer was notified of the defect. the approximate failure mileage was 96,000. updated 6/10/14*cn
Complaint filed: 2015-07-13
Components: AIR BAGS,SEAT BELTS
swerved to avoid a deer and ended up in the ditch. my air bag failed to deploy and my face hit the steering wheel. cut above eye requiring stitches, my teeth cut through mouth requiring stitches. severe concussion. compression fractures l1-l3, t4-t8 in back. my right clavicle was broken due to seat belt not catching. air lifted to hospital.
Complaint filed: 2018-10-02
Components: SERVICE BRAKES
in july of 2018, my 2002 chevrolet silverado had major brake failure as i was driving about 35 mph approaching a red light. i pressed on the brakes, it went totally to the floor and i was unable to stop, blowing right through red light. my mechanic told me the my brake line rusted through, and all the brakes lines, as well as the fuel line is totally rusted. i was told that this is very common in this chevrolet / gm model era. he said if all he were to do is replace brake lines in this 1999 to 2006 era, it was enough to keep his business booming. what shocking struck me is that he told me they all fail under the drivers side door, along the frame, before the abs module. this is definitely a safety hazard that should be addressed. myself, as well as others could of been killed when i was unable to stop at the red light. john d. norristown, pa.
Complaint filed: 2014-12-12
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 chevrolet malibu. the contact stated that the ignition switch remained in the on position, causing the battery to drain. the failure occurred on multiple occasions. the vehicle was repaired under nhtsa campaign number: 14v4000000 (electrical system), but the recall remedy failed to repair the vehicle. the manufacturer was not made aware of the failure. the vin was not available. the approximate failure mileage was 73,000.updated 01/12/15*bf
Complaint filed: 2015-01-20
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet impala. the contact stated that the vehicle failed to start intermittently. in addition, the contact stated that multiple unknown warning lights illuminated. the vehicle was taken to an independent mechanic. the mechanic diagnosed that the ignition switch needed to be replaced. the vehicle was repaired however, the failure persisted. the vehicle was taken back to the independent mechanic, who diagnosed that the instrument cluster panel needed to be replaced. the vehicle was repaired but the failure recurred. the vin was included in nhtsa campaign number:14v400000 (electrical system). the manufacturer was not notified of the failure. the failure mileage was 200,000.
Complaint filed: 2014-07-26
Components: ELECTRICAL SYSTEM
my car randomly flashes the security light on the dashboard. i've made some research on the internet and it seems like alot of cars of the same make and model experience the same problem. sometimes my car does not turn on until about 10min of letting it just sit there. please fix this problem as i believe it should be a recall. *tr
Complaint filed: 2014-02-27
Components: SERVICE BRAKES, HYDRAULIC,UNKNOWN OR OTHER
on my way to work i was turning into gas station and my brakes failed i got stopped without hitting anything .brake line broke on front left side had towed to auto repair shop. they replaced brake line and was told all other lines coroded and need replaced too expensive ibrought truck home
Complaint filed: 2017-11-06
Components: ELECTRICAL SYSTEM
we were leaving a parking lot when we had to pull over and get out of the car. a very strong electric smell and smoke was coming from drivers side window area. we were all outside the car on a very busy city street because of this incident. after a while the smoke cleared and i went back into the vehicle to see if it would function. the rear windows were no longer functioning. had a friend take the family home and drove the car myself home and parked it away from the house. looked it up on the internet and found that a recall for the drivers side power window switch ( 12v486000 10/05/2012 2002 to 2005 crv )was made including 2004 crv models for this very issue. contacted honda support to find out why we were not notified. according to honda support, our model is not covered because we have a different vin than the same year models that were recalled for the very same issue. this is a serious driving and fire hazzard!. i am very dissapointed this is not something they take serious. we are original owners and have never received notice of this issue. they say it is my expense because my vin is not one included in the recall for this very same issue of the very same year and model. had to pay thousands for our air conditioner to be completely replaced shortly after we bought the car because of a later recalled issue with it that also was not covered at the time. used to be honda believers, but this kind of treatment is not sitting well.
Complaint filed: 2015-09-14
Components: AIR BAGS
tl* the contact owned a 1999 ford ranger. while driving 70 mph, control of the vehicle was lost causing a crash with another vehicle and a speed bump. in addition, the speed bump caused the vehicle to become airborne and crash into a tree. the air bags did not deploy. the vehicle was destroyed. the manufacturer was not notified of the failure. a police report was filed. the contact sustained six cracked ribs, a punctured lung, a collapsed lung, a fractured neck, and several bruises that required medical attention. the approximate failure mileage was 130,000.
Complaint filed: 2014-06-11
Components: ELECTRICAL SYSTEM
the battery fuse box melted due to corrosion on the terminal of the alternator wire, this is a very common problem with this car and cars of similar make (audi a4, tt etc.) and can lead to fires. *tr
Complaint filed: 2017-07-20
Components: STRUCTURE
2004 ford escape. consumer writes in regards to vehicle front sub-frame crossbrace corrosion separation of lower control arm recall notice repairs. *m updated 07/20/2017*js
Complaint filed: 2014-11-13
Components: SERVICE BRAKES
after replacing brake pads on vehicle i was pumping brakes to bleed out air in the lines and the pedal went to the floor. upon inspection the brake line ruptured due to excessive corrosion. required 100% replacement of all brake lines. *tr
Complaint filed: 2014-10-24
Components: ELECTRICAL SYSTEM,AIR BAGS
airbag light is on. my truck has never been in an accident. through research i have found that the wiring in the door breaks. *tr
Complaint filed: 2019-09-07
Components: AIR BAGS
i am retracting what i reported on my airbag light.it does come on and then go out but still.i dont know if its safe. updated
Complaint filed: 2016-06-29
Components: SERVICE BRAKES
i have to replace my rotors every 6 months to a year.and also replace the brakes why do they fail so ofen
Complaint filed: 2014-02-06
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
driving on hwy going aprx 65mph. vehicle said reduced engine power and started slowing down. i had to pull to side of the road. i managed not to be rear ended. this has happened often. it is a potentially life threatening situation. gmc know about this problem and how difficult it is to find the proper fix. someone is going to die due to their lack of action. it's not safe. *tr
Complaint filed: 2020-03-19
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 hyundai tiburon. the contact stated while going to turn the battery off under the hood due to the driver hazard light was illuminating, there was black smoke coming from the vehicle. the contact extinguished the fire. the vehicle was towed to an independent mechanic where it was diagnosed that the front driver wiring harness caused the fire and needed to be replaced. the vehicle was repaired. the contact contacted winner hyundai (591 s dupont hwy, dover, de 19901) where they informed that there were no recalls. the manufacturer was not notified of the failure. the approximate failure mileage was 196,641.
Complaint filed: 2015-10-13
Components: AIR BAGS
tl* the contact owns a 2003 mazda tribute. while starting the vehicle, the air bag warning indicator illuminated on the instrument panel. the contact stated that the vehicle was taken to the dealer on numerous occasions to be diagnosed, but the failure could not be determined. the contact stated that a seat belt connection was repaired to rectify the situation; however, the air bag light illuminated. the manufacturer was made aware of the issue. the failure mileage was 50,000.
Complaint filed: 2016-08-31
Components: AIR BAGS
takata recall dealer refused repair as fix not available. did not provide time estimates and refused loaner car. audi usa contacted with the same outcome. was told to avoid using passenger seat.
Complaint filed: 2015-06-25
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet monte carlo. the contact stated that the vehicle was taken to the dealer to complete the repair for nhtsa campaign number: 14v400000 (electrical system). a few days after the recall repair was performed, the pass key lock sensor illuminated. the dealer stated that the ignition switch needed to be replaced. the dealer stated that the magnet connection was not communicating with the key. the manufacturer was notified of the failure and provided no remedy. the approximate failure mileage was 80,052.
Complaint filed: 2017-02-21
Components: SERVICE BRAKES
tl* the contact owns a 2004 saturn vue. the contact took the vehicle to a dealer for issues with acceleration, fuel mileage, and the brakes being worn out. the dealer diagnosed that the brake hose needed to be replaced. the failure mileage was 76,000.
Complaint filed: 2018-07-05
Components: ELECTRICAL SYSTEM
while friving on a street i 8nserted a cig lighter in to cig lighger socket. and pulled it out right away. smoke started.coming oug from dash and vents. i pulled 9ver and poured water into socket due to fire .n9 my battery light and odometer lights do jot turn 9ff wheb key is off. and now i start it and it keeps stalling. where do i start?
Complaint filed: 2014-09-08
Components: AIR BAGS,SEATS
i took my car to a local honda dealer for a recall to be repaired. after getting the car back, i still get a dashboard warning light indicating that the part may still be defective. the part in question is the passenger side power seat wire harness (seat srs sensor). i was not aware of this recall, but the dealer was kind enough to inform me, but i just don't feel the issue has been corrected. *tr
Complaint filed: 2014-09-23
Components: STRUCTURE
tl* the contact owns a 2001 mazda tribute. the contact received a recall notice for nhtsa campaign number: 14v174000 (structure). the specifics regarding the nature of the failure were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the failure mileage was 88,021.
Complaint filed: 2016-06-26
Components: ELECTRICAL SYSTEM
the wire harness is brittle and the insulation is disintegrating, resulting in shorts and electrical failures. the headlights stopped working unexpectedly.
Complaint filed: 2015-12-28
Components: STRUCTURE
frame rusted through.
Complaint filed: 2017-05-11
Components: ELECTRICAL SYSTEM
vsm has failed this controls the door ajar and power locks. power locks fail to function or are hyper active (locking and unlocking by themselves). door ajar light flashing and emitting a sound indication a vehicle's door is not secure while driving after vehicle has warmed up.
Complaint filed: 2016-02-08
Components: AIR BAGS
tl* the contact owns a 2003 toyota avalon. the contact received notification of nhtsa campaign number: 15v043000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. the failure mileage was 90,000. updated 04/06/16*lj updated 11/20/2017*js
Complaint filed: 2017-02-27
Components: AIR BAGS
tl* the contact owns a 2004 nissan infiniti fx35. the contact received notification of nhtsa campaign number: 16v349000 (air bags). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2015-02-10
Components: SERVICE BRAKES
driving the vehicle down a residential street. applied the brakes, pedal went to the floor. car rolled to a stop with limited braking. placed into park and had passenger pump brakes. front passenger side brake hose adjacent to the caliper had ruptured. saw online that this is a common problem with 1st generation ford escapes. could have been serious in heavy traffic! *tr
Complaint filed: 2016-12-28
Components: SERVICE BRAKES
brake line rusted out and failed causing loose of brake in traffic. once fuel tank was removed this exposed the problem area. rear wiring harness runs directly against the fuel line trapping road grim, water, salt, causing corrosion at this point.
Complaint filed: 2018-05-25
Components: STRUCTURE
car has a interior frame metal problem inside the structure of the car its welds,are coming apart sheet metal,wheel wells core support,front bumper,floor rear spare tire,sheetmetal,the rust proofing was not enough on car,or they forgot to zinc coat the inside+outside of the car metal frame(body)
Complaint filed: 2016-09-17
Components: ENGINE
2002 chev. s-10 ext. cab, v6 auto. 88,xxx mi. 9/10/16 sunny, dry am mid 70's.southbound i 41 70mph engine suddenly stopped running. no prior indication of trouble, not overheated, no leaks. other gauges were indicating normal. i had only driven 5mi. on state hwy. prior to driving 15mi. on interstate when engine stopped, v6 vortec 4.3l. previous service to engine included water pump replacement 1 wk. earlier by dealer. now on side of road vehicle will not start, turns over, dash indicators, batt. strong. this vehicle has 88,000 original miles, i am second owner, 2002 ext. cab s-10. towed to local chev. dealer and they replaced maf (mass air flow) sensor, $477 parts and labor,+ tax, and suggested replacing fuel injector system. i declined injector replacement. drove vehicle 5mi. on state hwy. toward home when suddenly the engine stopped, as before. towed vehicle to gmc dealer who recommends replacing the icm (ignition control module) $375 part, it should arrive in a couple of days, and says it's definitely not the injectors. just doing my fair share to boost the economy. it's all just a money grab anyway. i figure another $500-$1000 and it may run again. solution : unkown as yet. instead of carfax, we need a permanent lemon label on dealership doors/show room floor indicating any car or truck history with 2 or more recalls and constant repairs, maybe gm should have failed (bankrupt). toyota really isn't to good either. what a con game.
Complaint filed: 2014-02-27
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 chrysler pt cruiser. the contact stated that the radio and door locks would activate independently. the vehicle was taken to a dealer where it was diagnosed that the fuse needed to be replaced. the manufacturer was notified of the failure. the vehicle was repaired but the failure recurred. the approximate failure mileage was 40,000 and the current mileage was 90,000.
Complaint filed: 2019-07-15
Components: SERVICE BRAKES
tl* the contact owns a 2002 workhorse w22. the contact stated that the abs warning indicator flashed and remained illuminated. in addition, the brake pedal was depressed and traveled to the floorboard, creating the risk of a potential crash. the contact had to apply force to the brake pedal to stop the vehicle. the vehicle was not diagnosed or repaired. the vehicle was not included in nhtsa campaign numbers: 04v084000 (service brakes, hydraulic) and 09v110000 (service brakes, hydraulic); however, the vehicle exhibited the same failure listed in the recall campaigns. the manufacturer was notified. the failure mileage was not available. *bf consumer stated recall taking care of by workhorse. *jb
Complaint filed: 2015-10-14
Components: AIR BAGS
the dash board cracked when a new air bag inflater was in stalled and continues to crack. i am concerned that this might cause the air bag not to deploy properly. i complained to the dealer but they refused to fix the problem
Complaint filed: 2014-01-10
Components: TIRES
tl* the contact owns a 2002 dodge grand caravan equipped with douglas xtra trac ii tires size 215-70 r15, dot number (md34jv1r3912). the contact stated while driving various speeds, the traction control was lost. the vehicle was taken to a private mechanic who stated that the belts failed from the inside out on both front tires. the tires were replaced. the manufacturer notified about the failure. the failure mileage was not available.
Complaint filed: 2015-09-03
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
within the past 8 months i have taken my car to the dealership four times with the issue relating engine shut off and check engine light comes on. i was told the crankshaft needed to be replaced two times and as of today the problems remains. mercedes benz has acknowledged this is problem in this vehicle but has not addressed it. i fear driving this vehicle with my children it shut off in the middle of the highway at one point and they haven't addrssed it. i've spent $4500 to repair and they cannot resolve the problem and i'm not certain they know how.
Complaint filed: 2016-02-22
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1998 toyota camry. the contact stated that the odometer failed. all the other gauges and lights were illuminated and worked as intended. the vehicle was not taken to be diagnosed or repaired. the manufacturer was not notified of the issue. the approximate failure mileage was 218,000. the vin was not available.
Complaint filed: 2016-08-14
Components: SERVICE BRAKES
total brake failure while stationary and engaging drive mode in driveway. brake pedal went to floor. parking brake also soft and ineffective but restored normal condition shortly thereafter. no brake or abs system service alerts or fault warnings prior to failure. 'service brake system' alert present after failure. no obds codes present. suspect brake line corrosion. approximately 170,000 miles. recent tire/brake/alignment inspection revealed no issues. this is a very clean, "new to me" used vehicle with an excellent record of service. had just completed a trouble free 2400 mile interstate road trip.
Complaint filed: 2014-11-06
Components: AIR BAGS
tl* the contact owns a 2003 toyota avalon. the contact received a notification for nhtsa campaign number: 14v147000 (air bags). however, the part needed was unavailable to repair the vehicle. the dealer was unable to state when the part would become available. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2019-01-18
Components: SERVICE BRAKES
upon slowing down for a red traffic light brake pedal got hard not allowing vehicle to stop and vehicle also starting rapidly accelerating without pressing the gas pedal.resulted in a crash with a stopped vehicle at the traffic light.no serious injuries thankfully.
Complaint filed: 2018-06-01
Components: AIR BAGS
tl* the contact owns a 2003 ford ranger. the contact took the vehicle to friendly ford (2800 n telegraph rd, monroe, mi 48162) to be repaired per an unknown air bag recall. upon arriving at the dealer, the contact was charged a fee to replace wires that were cut during the air bag replacement. the contact received another recall notification for nhtsa campaign number: 17v788000 (air bags). the contact had not taken the vehicle back to the dealer. the manufacturer was not contacted. the failure mileage was 4,000.
Complaint filed: 2017-02-13
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1995 jeep cherokee. the contact stated that the vehicle failed to start on numerous occasions. the vehicle was taken to a dealer where it was diagnosed that the wiring harness failed and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 100,000.
Complaint filed: 2014-09-11
Components: SERVICE BRAKES
as i stated pulling out of my parking space. i pressed down on the brake pedal and it went to the floor. i quickly put it in park. then checked under the truck to find brake fluid leaking all over. the line had rusted apart. *tr
Complaint filed: 2016-09-28
Components: SERVICE BRAKES
while driving a combine was approaching in on coming lane taking up part of my lane, applied brakes and pedal hit the floor (no brakes). i had to go off road to avoid accident. upon inspection found brake lines rusted through. repaired and while bleeding lines had another rusted area rupture due to rust ( 4 areas so far). fearful to drive until all lines replaced.but too costly!
Complaint filed: 2015-12-22
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2014-11-01
Components: SERVICE BRAKES
driver side rear brake line rusted through and ruptured during operation causeing loss of brakes and run stop sign was able to stop vehical with e brake. *tr
Complaint filed: 2015-11-22
Components: SERVICE BRAKES
driving 50mph coming up to a red light with cross traffic attempted to stop and peddle went down to the floor. narrowly missed a possibly deadly accident. found that the front brake line had rusted through. very surprised since there is very little rust on the underside of this truck. it would have been nice to have known about this potential issue.
Complaint filed: 2014-06-22
Components: AIR BAGS
my wife and i were traveling north on hwy 49 from oakhurst to mariposa, california. the highway surface was wet and slick as we had just experienced our first rain of the season. our toyota tundra truck went into a skid on a curve, climbed an embankment and rolled one full turn to the left. we hit a manzanita tree and a fence before coming to a stop and rolling. the airbags were examined by toyota 9-24-2013 in response to a recall and were cleared . in the accident they did not deploy. my wife and i experienced numerous injuries including broken ribs, collarbone and severe whiplash. we are senior citizens and are still recovering from these injuries and dealing with our insurance company. we wrote to toyota 5-21-2014 to report this airbag failure. to date we have received no response.
Complaint filed: 2015-06-07
Components: ELECTRICAL SYSTEM
vehicle has failed to start on numerous occasions. key would turn, but nothing happened even though the lights and accessories were on. after a few minutes, the vehicle would start normally. dealer attempted to fix by replacing the battery twice, but did not correct the problem. in december 2013, the ignition switch cylinder was replace. the problem has not recurred, but now the tire pressure warning can not be shut off. no further dealer action has corrected the problem.
Complaint filed: 2017-08-18
Components: AIR BAGS
tl* takata recall. the contact owns a 2002 bmw 325i. the contact received notification of nhtsa campaign number: 15v318000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. a local dealer was not contacted. the manufacturer was not made aware of the issue. the vin was not available. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2014-11-13
Components: STRUCTURE
tl* the contact owns a 2005 acura tl. the contact stated that the dashboard had deteriorated around the passenger side air bag area. the vehicle was taken to a dealer who diagnosed that the failure was due to sun damage. the vehicle was not repaired. the manufacturer was notified of the failure. the vin was unavailable. the approximate failure mileage was 150,000.
Complaint filed: 2015-09-26
Components: ELECTRICAL SYSTEM
i have replaced my battery twice and my alternator once. my car completely shuts down when i part it. i have also turned on my car and then completely shuts down by itself, yet if i jump start it will turn on. i'm not able to turn my car back on, as though something is draining my battery. this has been occurring for over one year now and i'm getting stranded at my last destination and have had to get towed to the mechanic show. it's getting very expensive and ridiculous. the mechanic has done his due diligence but problem is still occurring. i'm afraid to drive on the highway in fear my car will shut down! *tr
Complaint filed: 2016-12-28
Components: FUEL/PROPULSION SYSTEM
fuel leak after filling gas tank. leak on driver side under rear door. stops after gage is below 3/4 full.
Complaint filed: 2015-12-16
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. the contact stated that the air bag warning light constantly illuminated. the vehicle was taken to a dealer where it was diagnosed that the air bag control module had failed and needed to be replaced. the vehicle was not repaired. the contact received notification of nhtsa campaign number: 15v046000 (air bags). however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was aware of the failure. the failure mileage was approximately 142,000. vin tool confirms parts not available. updated 03/15/16*lj updated 05/11/18*jb the consumer stated the issue has been resolved on 1/28/16. *tr
Complaint filed: 2015-01-31
Components: AIR BAGS
http://www.youtube.com/watch?v=lietynxgjjc airbags failed to deploy. above is the link showing the car and the airbags intact.updated 12/15/15 *bf
Complaint filed: 2017-12-21
Components: LATCHES/LOCKS/LINKAGES,TIRES,WHEELS
tl* the contact owns a 2003 chevrolet tahoe. the contact stated after the tire blew they moved the vehicle to the side of the road and attempted to detached the spare tire, however it did not detach. the contact stated that the instructions stated that if the spare tire did not detach the latch mechanism was in safety mode. the contact called a tow driver and they attempted to remove the spare per gmc owners manual instructions however, they could not remove the tire. the tow driver called another tow truck driver, they cut the latch mechanism off the vehicle, and the tire was lowered. the contact stated that they were on the side of the road approximately three hours attempting to change the spare tire. the vehicle was taken to tire shop where it was diagnosed that due to the salt on the road the latch corroded. ryan chevrolet located 911 hwy 55 buffalo, mn was contacted and the technician also informed the contact due to the state they were located in it was an inherent failure with the vehicle. the manufacturer was notified however no further assistance was offered. the contact stated it was not stated in the owners manual that the latch needed to be cut and the situational failure should be reflected in the manual. the failure mileage was approximately 285,000. *tt consumer stated wheel blocks, only made the vehicle less stable after it was lifted up by the spare tire, balancing act. design problem updated 10/1/18*jb
Complaint filed: 2020-09-22
Components: STRUCTURE
i was ready to give 4runner to my daughter and ask toyota dealer to inspect and give me run down of what needs to be replaced after 150000 miles. one of the line item says frame need patches. upon a closer look, there is a rust on specific sides of the frame. the rust is located very specific in the joint. the rust has penetrated deep into the steel around half inch and needs to be replaced. i believe this is manufacturing defect which if not repaired will cause severe damage even in non collision accident because just the weight of the car and driving in rough terrain will cut the body in the middle into 2 sections
Complaint filed: 2014-07-30
Components: SERVICE BRAKES
another vehicle traveling in the opposite direction came completely into my lane. to avoid a head-on collision, i slammed on my brakes, laid on the horn and moved as far to the right as i possibly could. fortunately, the car coming toward me swerved back into the proper lane at the very last instance. crisis averted? no . as i approached the next turn in the road (a sharp 20 mph turn) on a 45 mph road, i applied the brakes and the brake pedal went to the floor. the truck barely slowed enough to make it though the turn. i then limped the next quarter mile using the parking (emergency) brake to slow the vehicle until i got to a safe place to get off the road. at that point, i realized that brake fluid was leaking from at least one of the steel hydraulic lines inside the wheel well above the driver's side front wheel. some of the fluid was hitting the catalytic converter and creating smoke. i am now having all the rusted steel brake lines and fuel line replaced with stainless steel. *tr
Complaint filed: 2014-10-05
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
i was driving light came on car failed to stop pulled toone side took it to rinkle cadillac was told it was abs module covered by gm they had recall went back several times finally the y told they could not get part not to drive car in wet weather or winter car is own by senior lady bought new only 70000miles kept in garage car is listed fleetwood limited limited amount made this is my second time applying never got answer yet my husband wrote in first time. *tr
Complaint filed: 2018-07-16
Components: SERVICE BRAKES
i was driving home on 7/15/18 and as i was pulling into my garage a loud noise started buzzing from my dashboard and my brake light, abs, and vsc lights all came on at once. my brakes had completely failed without any warning. the pedal went right to the floor when i pressed it and it would not stop the vehicle. i almost went right through the other side of my brick garage. luckily the emergency brake allowed me to stop before this happened. i had just gotten off the highway traveling at 70 mph. i cannot imagine if the brakes completely failed at this speed. i have owned this vehicle for 17 years and i had never had a dash light or sound come on. there should have been more of a warning! brakes should not just completely fail without any incident or warning. i have seen a few other posts about this happening for other land cruiser owners and toyota needs to be held accountable. this is a major safety issue and it should never have happened on the king of suv's.
Complaint filed: 2014-06-24
Components: SERVICE BRAKES
abs and brake lights started coming on randomly. never when vehicle was first started but only after van warmed up/was operating for a while. as vehicle aged lights came on sooner and lasted longer. checked codes which was always a long list which included c1185. sensors were all cleaned and inspected/tested. brakes system was inspected and checked out and safe sans the abs function. many reports of the ecm main board soldering failure after running for a while and heating up. *tr
Complaint filed: 2014-05-05
Components: SERVICE BRAKES
while driving my vehicle i was stopping and the brakes were shot. i had to push the pedal as hard as possible to the floor to get it to stop. luckily i narrowly avoided an accident with the person in front of me. i took the truck to get looked at and the brake lines are leaking from the master cylinder to the abs unit. they are extremely rusted and they need to be replaced. the estimate was over $1000. *tr
Complaint filed: 2014-09-12
Components: SERVICE BRAKES
tl* the contact owns a 2002 cadillac escalade. while driving approximately 20 mph, the vehicle accelerated when the brake pedal was depressed. the contact had to apply the emergency brake to stop the vehicle. an independent mechanic stated that the brake lines needed to be replaced. the vehicle was repaired and the manufacturer was not notified. the approximate failure mileage was 108,000.
Complaint filed: 2017-08-25
Components: SERVICE BRAKES
after traveling at speeds close to 75 miles an hour. i exited highway to parking lot. backed out and was unable to stop car from rolling. moved car to new parking area and had to use parking brake to slow down. shut down car check fuilds. restarted car to loud buzzer and abs lights. very concerned if happened on highway could have been fatal to myself and others around.
Complaint filed: 2015-03-25
Components: AIR BAGS
2003 dodge dakota. consumer requests air bag on-off switch information. *smd
Complaint filed: 2014-10-02
Components: ELECTRICAL SYSTEM
speedometer giving inaccurate reading totally inoperable. all gauges instrument panel not working. awd disable light remains on. tachometer, speedometer, heat gauge reads erroneous speeds higher than true speeds. high 135mph when stopped. totally inoperable. *tr
Complaint filed: 2016-11-22
Components: STRUCTURE
emergency brakes needed replacement was told how underside of truck is corroding rusting badly removed my spare tire it was also badly rusting . i am the only owner of vehicle , also own highlander and camry . both not even close to looking like under what i have with truck ?
Complaint filed: 2014-09-05
Components: ELECTRICAL SYSTEM
tl* the contact owns 2003 chevrolet impala. the contact stated while driving various speeds, the contact noticed that the defrogger,the turning signals and the instrument panel had malfunctioned. the vehicle was taken to the dealer for a diagnosis and the mechanic stated that the ignition switch and blower resister had failed and needed to be replaced. the vehicle was repaired multiple times,however,the problem recurred multiple times. the manufacturer was notified of the failure and the vin was included in nhtsa campaign number:14v4000 (electrical). the approximate failure mileage was 98,000.
Complaint filed: 2014-07-07
Components: SERVICE BRAKES
tl* the contact owns a 2004 chevrolet suburban 1500. the contact stated that while driving 5 mph, the brake pedal was depressed and traveled to the floorboard as a result the brakes did not respond. the vehicle was taken to dealer where it was to be diagnosed. the manufacturer was made aware of the failure. the failure and current mileage was 91,000.
Complaint filed: 2014-12-30
Components: STRUCTURE
drivers door shell ripped from the door check mount when opening. the drivers side front door previously made loud snap noise, found problem, check mount was replaced in apr 2012 at 43500mi. mid dec 2014 same noise returned, only this time, the door shell ripped and swung very wide open from a light gust of wind. the door sheet metal is nearly torn completely away, and the door check mount is just barely hanging on. if any one had been standing there it would have knocked them down, or worse. sorry for the rant. now, i've learned that toyota has known about this specific problem with this vehicle year and model, but they refused to take adequate action, only informing some, and calling it a minor problem. its going to cost over $2000 to replace the door. minor? and that won't fix the design problem. it'll likely happen again in another 20k+ miles. thank you for your concern. *tr updated 1/29/16 *js
Complaint filed: 2014-03-21
Components: STRUCTURE
i purchased the 2001 dodge ram new and it has been garage kept and has less than 70,000 miles. i was driving across a railroad crossing at the speed limit of 30 mph. this crossing is not rough. for lack of a better term the dash exploded. pieces of the dash hit me in the face and pieces were all over the front seat. the dash is essentially gone now exposing the airbag module, electronics and sharp metals that should be 'under the dash'. this is dangerous and someone is going to get hurt, either from the dash failure causing them to loose control when it fails, the pieces causing a fire or because the sharp areas are exposed that could cause additional injuries in a crash. *tr
Complaint filed: 2015-12-11
Components: AIR BAGS
tl* the contact owns a 2004 honda odyssey. the contact received notification of nhtsa campaign number: 15v045000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2017-08-30
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 honda pilot. while the vehicle was stationary, the key became stuck in the ignition on august 26, 2017. the contact removed the battery to disengage the engine and the ignition key was able to be removed. the vehicle was towed to titans honda in tysons corner, virginia, but the dealer was unable to reinsert the key into the ignition to start the vehicle. in addition, the dealer stated that there was no recall for the vehicle. on another occasion, while stationary, the contact depressed the brake pedal and the key fell out of the ignition. the manufacturer was made aware of the issue and provided the contact with case number: 06264304. the contact stated that nhtsa campaign number: 12v573000 (electrical system) applied directly to the failure. the failure mileage was 152,000.
Complaint filed: 2014-07-03
Components: SERVICE BRAKES
i was stopped at an intersection at a stop sign. there was a car approaching on my left that had the right of way and did not have a stop sign. they were traveling at approximately 30 mph. my foot was on the brake pedal, and it suddenly dropped to the floor. my vehicle went into the path of the oncoming car and i could not stop. i cut my wheel to the right and accelerated quickly to get out of the way. after i was clear of them, i pulled over to the side of the road. my vehicle was towed to a local shop and the rear metal brake line had failed and had to be replaced. *tr
Complaint filed: 2020-09-12
Components: STRUCTURE
extensive rust and decay is found on the passenger side frame where the lower control arm connects. this is just below the strut housing and is visible through the front wheel well. i have attached both passenger and driver side photos as the defect only appears on the passenger side.
Complaint filed: 2015-08-13
Components: SERVICE BRAKES
trying to stop rusted brake line blew avoided accident by using parking brake