vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2017-12-10
Components: ELECTRICAL SYSTEM
over heating of a/c - heater control switch while in use caused the switch connector, switch and part of the hvac control panel to melt. on the verge of fire the fan stopped functioning. retrieved the same unit off a doner vehicle [1j4fa59s3yp733181] and found the control to be melted/burnt in the same fashion. when i looked for a replacement, the parts suppliers offered a ready-made replacement wire harness [potential clue of common failure]. the mopar replacement part is listed as discontinued. i have taken photos of the issues described, but will have to get them developed and digitized [my digital camera won't take close-up pics].
Complaint filed: 2014-06-05
Components: SUSPENSION
as i tried to pull forward from a parking spot, i noticed the vehicle would not hardly move forward, and a very loud groaning noise was present. i could not turn the wheel, and as i tried to back up, i heard a loud pop. upon further inspection, i noticed that the left front tire had blown, and the left front spring was broken and sticking into the tire on the inside! the spring did not look rusty or excessively dirty. *tr
Complaint filed: 2014-09-29
Components: SERVICE BRAKES
obvious corrosion on brake lines of 2004 chevy suburban. by just applying the brake for few times, the brake fluid is gushing underneath the driver side (between the front and rear wheels). also notice rusting brake lines up to the engine hood (this thing should definitely not happened, i never had a problem like this before in any vehicle i had owned, brake lines should last even beyond the lifetime of the vehicle!). i also informed chevy (tel: 800-222-1020)about this life safety failure, this is a very serious defect and chevy must issue a recall on this corrosion problem on brake lines. *tr
Complaint filed: 2014-09-18
Components: AIR BAGS
tl* the contact owned a 2001 bmw 325i. while driving approximately 30 mph, another vehicle ran a red light and crashed into the front passenger side of the contact's vehicle. the air bags deployed and struck the front passenger's face. the front passenger sustained eye and tooth injuries that required medical attention. a police report was filed. the vehicle was destroyed. the manufacturer was not notified. the contact was informed of nhtsa campaign number: 14v428000 (air bags). the vin was unavailable. the failure mileage was unknown.
Complaint filed: 2021-10-05
Components: SUSPENSION,UNKNOWN OR OTHER
the entire undercarriage is rusted out, it was taken to ricart near columbus ohio where they simply sprayed an anti rust coating over the existing rust. there is now rusted holes and the vehicle has spun out driving in straight due to control arm issues and whatever else. the vehicle is not believed to be road safe and needs to be addressed.
Complaint filed: 2015-03-25
Components: SERVICE BRAKES
a dog ran out in front of me i applied my brakes and the pedal went to the floor had it checked at bale chevrolet in little rock ark. wanted to charge me 6800.00 to repair had it towed back to il. where i live that cost was 500.00 besides 200 miles that was covered by aaa i,m a 62 yr old woman had my grandchildren with me in little rock ark this experience was the scariest time in my lifetime no warning just all of a sudden no brakes in the worst traffic ever. the money spent on this trip was very expensive not to mention the stress. *tr
Complaint filed: 2015-06-13
Components: SERVICE BRAKES
this truck is used to haul a camper and a car trailer for my show cars. today i started truck to hookup to car trailer for the fourth time time this year. this truck is not driven in the winters yet while backing up to the trailer i pressed on the brake pedal to have the brake pedal go to the floor. i found that the line going to the rear is rusted near the fuel tank and sprays brake fluid onto the fuel tank. also a line for the front brakes coming down from the abs unit failed at the same time. i have brake fluid spraying everywhere. this caused a complete brake system failure. it appears the oem coated all other under vehicle components yet left the brake lines raw steel. i write this as a search to web to find this is occurring over and over again. something needs to be done as if this happen to me after hit the road with 9,000 lbs of trailer behind me with no brakes either myself or someone else on the road could have been killed.
Complaint filed: 2015-05-29
Components: AIR BAGS
tl* the contact owns a 2004 toyota avalon. the contact received notification of nhtsa campaign number: 15v043000 (air bags); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the contact had not experienced a failure.
Complaint filed: 2015-10-21
Components: STRUCTURE
purchased vehicle in7/2003. rear small door (so called "suicide door") on passenger side broke in 11/2012. would not open or close from inside or outside. had two latches replaced at walker ford in clearwater, fl also in 11/2012 at a cost of $615.59. same door broke again in 9/2015. took truck back to walker ford . they offered to repair it again for about $500 and stated the latches they replaced in 11/2012 had "deteriorated from non-use"!. i declined the repair offer as it is clear to me that the latches are inadequate and/or of defected manufacture. it is my position that these rear door latch problems are a huge safety issue if there is a situation of water immersion, fire, smoke, fumes, etc. in such an event, any rear seat passenger would be trapped. i am asking you to consider an immediate recall to replace these latches.
Complaint filed: 2014-07-23
Components: ELECTRICAL SYSTEM
this is regarding the gm recalls for my 2004 saturn ion. as of june 5, the recall work up to that point was completed by my dealer, but i had previously paid for the repair, so am due a reimbursement from gm. my dealer told me to provide them with the documentation for the reimbursement and they would take care of getting me an expedited reimbursement. that documentation was delivered to my dealer on june 5th, but the dealer has no information regarding my reimbursement, even after inquiring with the dealer several times (june 6th, june 18th and twice in july), the dealer has not provided me with *any* information. i have fairly detailed information regarding my inquiries and the responses (or lack of response) from the dealer. what can i do in order to get the dealer to submit the reimbursement paperwork associated with this recall? i don't want to submit it again myself until i know the dealer has not submitted it since i don't want to cause any undue complications. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2022-06-01
Components: ELECTRICAL SYSTEM
on may 26, 2022, i was stuck in traffic for four hours, and the car's cem (central electronic module) overheated causing the dashboard to shut down three times, meaning i lost all instrument readings. after each time the dashboard shut down, i had to pull over and reset fuse 27 to have the dashboard come back online temporarily. because the cem was already overheated due to its design flaw with improper ventilation, the dashboard would shut down again and again. a google search would show this is a very common issue for 2004 volvo models and before. driving without any instrument readings is totally unsafe. i strongly urge you to force volvo to issue a recall for 2004 and before models and fix the cem overheating problem.
Complaint filed: 2016-02-24
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 honda cr-v. the contact stated the srs light remained illuminated. after five trips to the local dealer for diagnostic testing, the failure recurred. the contact stated that the vehicle was included in three different recalls within the past four years. the contact did not provide the nhtsa campaign numbers, but stated that they were all related to the air bags. the local dealer was unable to diagnose or remedy the failure. the manufacturer was not made aware of the failure. the failure mileage was 158,000.
Complaint filed: 2016-07-07
Components: STRUCTURE
frame is badly rusted out. vehicle only has 80,000 miles
Complaint filed: 2014-03-23
Components: SERVICE BRAKES
got home, pulling into garage brake pedal went straight to floor. hit back wall and back door of house. anyone if front of me would have been seriously injured. found brake lines completely rusted and brake fluid blown everywhere. fyi-i'm a fanatic when it comes to maintenance and upkeep on all vehicles i've owned. *tr
Complaint filed: 2019-03-08
Components: TIRES
3 years ago i bought a set of 4 goodyear warngler duratrac tires for my suzuki vitara. after aprox 1,5 years i go to tire service shop to repair air loss around the rim. with tire unmounted we found inner layer separation. i reported this to the seller and after checking with goodyear represantive they changed the tire with new one. after another aprox 1,5 years i have to go to tire shop for another repair and found another tire with split layers. we checked all other tires minus warranty replaced one and they all are split from inside. i reported this to the seller and goodyear representive but they didn't offer any solution yet.
Complaint filed: 2014-05-05
Components: SERVICE BRAKES
as i was driving with my mother the abs and brake light came on. i pulled over turned the car off then on again. the lights turned off. but about two days later they both came on again. now they come on and off. *tr
Complaint filed: 2019-09-20
Components: ELECTRICAL SYSTEM
my vin tag: (xxxx) i replaced blower motor, resistor, and plug multiple times on my 2002 dodge durango and it keeps melting/burning up. if i leave it on low or medium fan setting eventually it will catch fire, i'm finally coming to you to see if you can help. owners of the 1998-2007 dodge durango's dakota's all have this problem many will have fires due to it and it's just a matter of time before there is a fatality from it! i was driving home after snow plowing and needed to defrost my windows so i put it on medium and within 6 minutes smelled a strong burning smell. go home and the wiring had melted the fan, plug and harness. i've changed this part now about 12 times in about a year, low medium settings cause it so now i can only use high for any use unless i want another fire, 9th time it almost caught because it was dripping plastic about to catch when i sprayed water on it and pulled connection on battery. mild to wild on rte-34 in orange, ct worked on it as well. redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Complaint filed: 2015-07-20
Components: ELECTRICAL SYSTEM
2003 infiniti g35. consumer writes in regards to vehicle audio and temperature control system recall issues. *smd it was determined the control was bad. however, the consumer vin was not included in the recall. *jb
Complaint filed: 2020-11-19
Components: FUEL SYSTEM, GASOLINE
tl* the contact owns a 1995 cadillac eldorado. the contact stated that there was a pin hole leak in the fuel line. the contact stated that there was an abnormal fuel odor inside the vehicle while driving. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that the fuel return line was leaking and needed to be replaced. the vehicle was not yet repaired. the contact called thomson-macconnell cadillac, inc., (2820 gilbert ave, cincinnati, oh 45206, (513) 334-4239) and was informed that the vin was not included in nhtsa campaign number: 04v110000 (fuel system, gasoline). the contact was notified that the previous owner had the vehicle repaired under the recall. the contact stated that the recall repair included replacing the fuel return line however, the fuel line return was not replaced. the manufacturer was not made aware of the failure. the failure mileage was 120,000.
Complaint filed: 2017-01-08
Components: TIRES
contiprocontact 205/50 r17 93v / a37p 3pl 3510 has a sidewall bulge. its mileage is 5,894. it was purchased to replace the same model tire because of a sidewall bulge. that tire had similar mileage. all tires were purchased from sts/mavis tire.
Complaint filed: 2020-12-07
Components: SERVICE BRAKES
rusted out and leaking brake lines and fuel lines under the driverside door where they are attached to the frame.
Complaint filed: 2016-05-30
Components: STRUCTURE
frame and frame supports have rusted quickly over the last few years. more than i would expect.
Complaint filed: 2014-04-29
Components: SERVICE BRAKES
started to leave house to go grocery shopping, started vehicle applied brake to out auto into gear, brakes pedal went to the floor, check fluid level was o.k. recheck braking, same result, no brakes. after checking notice signs of brake fluid at areas beneath vehicle at driver door. called for tow truck the following morning. if i had gotten to hywy. us 1. and this problem happen, i fear there would have been a terrible accident involving myself, or others. waiting for word from auto shop of what the problem could be. this is very serious safety issue with this and other trucks. *js
Complaint filed: 2014-09-04
Components: VISIBILITY/WIPER
tl* the contact owns a 2004 gmc yukon. the contact stated that the liftgate window fractured. the vehicle was taken to a dealer. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 60,000.
Complaint filed: 2016-11-27
Components: STRUCTURE
paint peeling for no reason.
Complaint filed: 2015-09-30
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 1500. the contact received notification of nhtsa campaign numbers: 14v770000 (air bags) and 15v313000 (air bags) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacture was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2015-03-16
Components: VISIBILITY
while traveling down the highway the sunroof glass came off the roof and shattered. i have electrical problems with this automobile and i am now assuming it is related to this sun roof problem. i have found there was a recall at one time, but my vehicle was not repaired. what do i do? *tr
Complaint filed: 2014-07-07
Components: STRUCTURE
tl* the contact owns 2005 bmw r1200 gs. the contact stated that while inspecting the motorcycle, the contact discovered that there was a crack on the rear wheel flange. the motorcycle was taken to a dealer where it was diagnosed with a fractured wheel flange. the manufacture was made aware of the failure. the failure and current mileage was 47,000.
Complaint filed: 2015-12-03
Components: AIR BAGS
horn was not working indicates that since horn switch is attached to airbag in steering wheel that airbag is defective and must be replaced. no indication in instrument panel that airbag is not working or off. tried to blown horn and was inoperable took it to dealer who fix the horn on 11/04/15. took back to dealer today 12/03/15 who indicated that it must be the airbag since the horn is attached to airbag and it must be the airbag that is corroding the switch to the horn in the steering wheel.
Complaint filed: 2016-12-09
Components: AIR BAGS
takata inflators, has been over a year and bmw dealership still has no answer
Complaint filed: 2015-01-01
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
coming off exit ramp, stopped and turned left, was going around 25 mph when the car surged forward, accelerated, rpm shot up. i had to slam on the brakes and put the car into neutral. the car then slowed and began driving normally. a week later, my wife and i were on the interstate going around 60 mph when the car slowed down as though it was put into a low gear. we could only get it to go no more that 35 mph. we pulled off on the shoulder and parked. the car would not start again. had to tow it. about a month later, i was on the interstate going around 65 when the same thing happened as before, it went into a lower gear, lowering my speed to around 30 mph which caused me to almost get hit from behind. had it been a large truck it most likely would have hit me. i put it in neutral and pulled off to the shoulder. when i pulled out again, it drove at a normal rate of speed. i've taken it to the nissan dealership and they claimed they couldn't find anything wrong. the internet is full of complaints from murano owners with the same problems and stating that local nissan dealerships cannot find the problem and if they do anything, they change out the transmission at a cost to the owner. i just purchased my murano a few months ago in september of 2014 from a small lot. this is very frustrating for me and my family. twice we could have very easily been hit from behind. since this is a problem that's been going on since the first 2003 muranos, i feel nissan should order a recall and fix this safety issue before someone is killed. *js
Complaint filed: 2016-12-07
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 buick lacrosse. while attempting to start the vehicle, it failed to start. on one occasion, the vehicle stalled. the vehicle was taken to the dealer for diagnostic testing; however, specific details could not be provided. the contact also mentioned that the vehicle was initially included in nhtsa campaign number: 14v355000 (electrical system). the vehicle was never repaired and the recall was closed. the manufacturer was notified of the failure. the approximate failure mileage was 153,037.
Complaint filed: 2016-01-23
Components: SUSPENSION,POWER TRAIN,STRUCTURE
rear driver's side subframe mount point failure. the car has gone through class action suit in 2009, and was inspected by bmw in 2010-was told everything is ok and it will not fail since only ones with visible defect will fail. but mine failed anyway 5 years later. this shows even if the damage/defect is not visible it can manifest itself at any time. i was driving about 20mph on city streets going straight, accelerating from a stop, shifting gears from 2nd to 3rd when a loud explosive bang was heard from the rear with an alarming jolt that triggered an interial lock on seatbelts, made all occupants scream in shock and children crying. inspection of undercarriage revealed that the floor pan where the rear driver side subframe attaches to has completely shattered, leaving driver side of the subframe, differential, and rear axle floating with chunks of sheetmetal from mount point missing. i have been advised by two independent mechanics that this is a dangerous failure and i should not be driving the car, and the only reason of failure is defect in the car. mechanics believe this failure poses serious safety hazard saying it can easily separate the rear axle and if this happens while driving, the separated rear axle will pull on the emergency brake cable and lock it up, immediately stopping the car. if this happens on a freeway it can cause catastrophic collision incident, endangering lives. they were shocked the car was never formally recalled for safety. hundreds of cars are affected and this is just one glimpse of the extent of the failures: http://forum.e46fanatics.com/showpost.php?p=16850066 postcount=1473 it is appalling that such dangerous defect that is so well-known and prevalent in 1999-2000 bmw 3 series has never been recalled to make bmw accountable. repair estimate min. $5000
Complaint filed: 2015-01-22
Components: AIR BAGS
tl*the contact owns a 2003 toyota corolla. the contact stated that while driving at 48 mph, the vehicle crashed into the rear of another vehicle. the air bags did not deploy. the contact sustained injuries to the right shoulder and the neck that did not require medical attention. a police report was filed. the vehicle was destroyed. the manufacturer was not notified of the failure. the contact received a notification of nhtsa campaign number: 14v312000 (air bags) and believed the failure was related to the recall. the approximate failure mileage was 250,000.
Complaint filed: 2016-11-29
Components: SERVICE BRAKES
i noticed brake fluid underneath my car one day and checked my level to find that there was basically no brake fluid in the reservoir. turns out it's the brake proportioning valve. after looking online it seems like this is a trend and has caused accidents previously. the mechanic was surprised that this was indeed the problem after calling and then getting the car repaired. the leak came on suddenly and was fairly sever requiring that i add brake fluid after every short drive. if i hadn't noticed this problem i likely would have ended up rear-ending someone or worse. it also seems to be prevalent amongst the 2000-2005 models.
Complaint filed: 2024-03-14
Components: STRUCTURE
component/system failed: the frame of my 2002 toyota sequoia has severely rusted, resulting in a gaping hole. it is available for inspection upon request. safety risk: the rusted frame jeopardizes my safety and renders the vehicle unsafe for use. confirmation: a mechanic has confirmed the rust issue. manufacturer inspection: toyota has not inspected my sequoia’s frame. warning signs: there were no warning lamps or messages related to frame rust prior to the failure; it became evident during my recent inspection. the gaping hole in my sequoia’s frame is not due to normal wear and tear but rather toyota’s poor manufacturing practices. shockingly, toyota issued a “limited service campaign” for similar rust issues in other vehicles, but i was never informed. this lack of transparency is unacceptable. it is clear that toyota’s decision to implement a limited service campaign, rather than a comprehensive recall, reflects a blatant disregard for the safety and satisfaction of its customers. by prioritizing cost-cutting measures over ethical responsibility, toyota has failed to uphold its duty to consumers and the people who sustain its business. toyota’s actions have revealed a disturbing trend of prioritizing profits over people. the company’s failure to adequately address known issues with rusted frames speaks volumes about its commitment to quality and customer satisfaction. despite numerous complaints and documented cases of frame rust, toyota’s response has been inadequate. i urge toyota to take immediate action. inspect and replace my sequoia’s frame promptly. prioritize consumers over profits. restore my faith in the brand that i once trusted.
Complaint filed: 2014-05-12
Components: STRUCTURE
back in 2009 my dash one day just cracked.and has progressively gotten worse. i didn't know it was such a huge dodge again. *tr
Complaint filed: 2015-02-01
Components: SERVICE BRAKES
outside temperature was 25 degrees f. i was leaving from the parking lot at work. as i approached the intersection the brakes became so hard that i couldn't press them any farther. i sis some research and apparently lots of other subaru owners have experienced this problem. it appears that the check valve on the brake booster line freezes up. if i had been moving any faster i would have went into the intersection possibly causing an accident or worse. *tr
Complaint filed: 2015-02-09
Components: ELECTRICAL SYSTEM
tl*the contact owns a 2004 chevrolet monte carlo. the contact stated that while driving at an unknown speed, the keys released out of the ignition without warning. the vehicle was taken to the dealer, where the technician diagnosed that the ignition cylinder needed to be replaced. no repairs were made to the vehicle. the manufacturer was made aware of the failure. the failure mileage was 196,385. updated 09/21/15*lj updated 09/24/15*jb
Complaint filed: 2014-07-11
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
i have had this vehicle for 14 years have multiple issues with it in that the ignition switch has been replaced 2 to 3 times in the first 3 years of owning the car and never did work property; i had to have the intake gasket done the head gasket done; i too had an issue w/ the abs light being on and a wire or something was off. luckily i have a relative who is a mechanic and did not have to endure the upcharge of the dealership however, these were costly expenses none the less. i contacted gm about the ignition switch was told my vin was not part of the recall. i also contacted my local news station to try to investigate later model ignition switch issues with no result. i believe this needs further review. my car currently has 185k miles on it but only had about 150 3 yrs ago when the intake head went. and as i stated the ignition switch never worked property (always a clicking sound like the turn signal was on coming from the ignition - i was also able to remove the key from the ignition drive the vehicle w/ the ignition in the on position). *tr
Complaint filed: 2016-10-31
Components: STRUCTURE
tl* the contact owns a 2001 toyota tacoma. the contact stated that the frame of the vehicle was severely corroded. the vehicle was taken to an independent mechanic where it was confirmed that the frame was severely corroded and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 160,000.
Complaint filed: 2014-03-25
Components: AIR BAGS
the air bag light illuminated on the car spontaneously and stays lit at all times indicating a fault in the system. from all reports on various porsche discussion forums (thousands of incidents that have been reported and discussed), this is a common problem in the first generation porsche boxsters. it is a defect in the seat belt buckle and seat belt ground caused by corrosion of the contact points for the seat belt that triggers the light. the purpose of an air bag light is to inform you of a defect in this safety system and to notify you that the system will not operate as it should. while there is apparently a tsb that was issued by porsche, once your vehicle is out of warranty they will not repair it under the tsb for free. this is a widespread and common safety defect that doesn't appear until after the car is out of warranty. the cost to repair this problem is approximately $1500.00 through porsche. considering most porsche boxsters from 1997-1999 suffer from this problem, it should be a safety recall and repaired by porsche at their expense. *tr
Complaint filed: 2014-10-21
Components: ELECTRICAL SYSTEM
the odometer stopped working at 299999 miles. both trip odometers continue to work. it seems there are many incidents of this happening across the country with this and other toyota car models. *tr
Complaint filed: 2016-12-09
Components: AIR BAGS
when the driver slid on ice and crashed into a tree, the airbag did not deploy and the driver was injured
Complaint filed: 2018-02-27
Components: AIR BAGS,VEHICLE SPEED CONTROL
tl* the contact owned a 2004 bmw x3. while the vehicle was stationary in the reverse gear, the vehicle independently accelerated rapidly and crashed into five other vehicles. the air bags did not deploy. a police report was filed. the contact sustained injuries to the neck, back, and chest. medical attention was required. the vehicle was towed and deemed destroyed. the dealer and manufacturer were not made aware of the crash. the failure mileage was approximately 120,000.
Complaint filed: 2014-10-18
Components: ELECTRICAL SYSTEM
the key to my impala jammed and would not turn. i called my local dealer tom gill because i had heard there was a recall. they informed that did not know about a recall affecting ignitions for chevy impalas. i had my car repaired by a lock smith. i have now received my recall notice and they inform me they do not have the parts. gm is not taking this recall serious. i will not buy another gm product. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2016-04-26
Components: AIR BAGS
tl* the contact owns a 2003 bmw 325i. the contact stated that the recall notice for nhtsa campaign number: 14v428000 (air bags) was received in 2014. after contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. the contact had not experienced a failure.
Complaint filed: 2016-03-08
Components: AIR BAGS
tl* the contact owns a 2005 cadillac cts. while operating the vehicle, the service air bag sensor light and message displayed. the cause of the failure was not diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was 62,000.
Complaint filed: 2016-07-10
Components: STRUCTURE
there is rust coming through the quarter panels in the front
Complaint filed: 2016-11-02
Components: ENGINE,FUEL/PROPULSION SYSTEM
tl* the contact owned a 1999 dodge grand caravan. while driving 35 mph, an abnormal fuel odor was present inside the vehicle. the vehicle was pulled over to the shoulder lane and the engine compartment caught fire. the fire department extinguished the fire and filed a fire report. there were no injuries. the vehicle was not diagnosed or repaired. the vin was not included in nhtsa campaign number: 00v268000 (fuel system, gasoline). the manufacturer was notified of the failure. the failure mileage was approximately 275,000. the vehicle was destroyed.
Complaint filed: 2015-02-04
Components: SEATS
my 1999 300 m has the following issue: ******* recall id 57541 - seats:front assembly:reclinerplushide details recall date: feb 05, 2003 model affected: 1999 chrysler 300m summary: on certain passenger vehicles, seat back recliner bolt breakage can occur resulting in the seat back reclining unexpectedly. consequences: if the seat back unexpectedly reclines while the car is being driven, it could result in loss of vehicle control, increasing the risk of a crash. remedy: dealers will replace the recliner bolts. owner notification began on april 23, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403. potential units affected: 1066000 ******* my complaint is with chrysler. the dealer (jack key in las cruces) says the car was fixed in 2005 (i know it was not because i have owned the car since i drove it off of the show room floor). dealer say not covered by recall. called above 800 and chrysler says same. dealer says i have to pay for fix. it's not the money that bothers me. it's the fact that i have the exact problem that a recall states and the company is not going to fix it for free. chrysler says they fixed it but yet the exact problem still exists, that's not a fix. replacing a faulty/going to break/recalled product/. with the exact same part is not a fix in my book. when you recall something, you fix it with something that won't get recalled again. chrysler, it's the little things like this that cost you customers. thank you, *tr
Complaint filed: 2014-04-10
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 acura mdx. the contact stated that the ignition interlock system failed and the contact was able to remove the key while the gear was not in drive gear. the contact was able to get back into the vehicle and secure the gear in park. the vehicle was not taken to the dealer for have a diagnostic test performed. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 160,000.
Complaint filed: 2014-01-31
Components: STRUCTURE
originally brought the 2001 tundra in for frame recall, suspecting it needed to be replaced under the toyota recall coverage to toyota of scranton. the dealership service department insisted the frame had passed inspection and was safe, and sprayed a corrosive resistant compound on the frame. i took their word that the compound would prevent/resist against further corrosion and that the truck was safe. a little over a year (and less than 3000 miles) later i could see the frame had actually gotten worse and that the spare tire was beginning to get loose on the cross member. we took the truck back to toyota of scranton where they did another inspection. this time, they determined that the frame was perferated and therefore failed their frame inspection. we took our truck back and they put in the order for a new frame which they would install in about two weeks, once it arrived. the following week, we got a call from the dealership, telling us that toyota had denied the dealership's claim to provide us a new frame, based on the fact that the truck had already come in to be inspected the first time, when they sprayed the compound. this leads me to one of two conclusions: either a) the spray-on compound is completely ineffective and did nothing to protect my truck's defective frame against corrosion, or b) the initial inspection on my truck which found it to be acceptable was in error, missing the perforation spots that were caught the second time around. in either case, i am concerned about my truck's safety and that it has passed through toyota's inspection without correction to the known safety issue, due to a technicality based on a faulty policy. *tr
Complaint filed: 2014-04-20
Components: SERVICE BRAKES
the abs and parking brake signal comes on the dash and will remain on for 2 to 3 days. the brakes also lock up and make a horrible sound. i'm not able to push the brake peddle down because it gets harder to push and it agitates. i have owned my colorado for 6 years and it happens quite frequently. this concerns me because my 16 year old daughter drives my truck often. *tr
Complaint filed: 2014-08-10
Components: SERVICE BRAKES
on june 27,2014 approx. 6:30pm my brake pedal went all the way to the floor as i was backing up to turn my truck around in the driveway. i proceeded to put the truck in drive and pushed the brake again and the pedal went to the floor. i put the truck in park and got out and looked under the truck and noticed that brake fluid was pouring out from under the driver side cab. i got a closer look at what was going on and that is when i noticed that the brake line had burst. i also noticed how extremely rusty the brake lines were. the brake lines were in such bad shape from rust that repairing it was not an option. the lines needed to be completely replaced. i had the truck towed to shelor motor mile in christiansburg, va on 7/3/14. i told them to replace the brake lines because they were too rusted to repair and i did not feel safe driving it with the brake lines in such bad shape. i picked up my truck on 7/10/14 and i also got my old brake lines that was removed from the truck. after i got home i got under the truck and looked at the new brake lines and noticed they had a black coating on them. i was told that the coating was to rust proof the brake lines which the old lines did not have. i felt very fortunate that this happened while i was in my driveway and not on the highway because it could have been real bad accident. *tr
Complaint filed: 2014-06-13
Components: ELECTRICAL SYSTEM
i just purchased my 2002 saab 9-3 from karz and more in longview wa. in november 2012 and drove about one mile went into a store came out and the vehicle would not start. the thermostat and the ignition coil pack were bad. replaced the thermostat just once and the ignition coil pack twice. car is still not running i have died on the freeway, in town, too many times to even count the car will start with a jump but wont run for very long before it dies. frustrated and at my witts end! had a full diagnostic.showed nothing no one seems to know the problem. its ran about a week since i have had the car ugh! *js
Complaint filed: 2018-02-08
Components: AIR BAGS
air bag light comes on it really scary it's been going since 05/1/2010 and today 02/08/2018
Complaint filed: 2016-02-10
Components: SUSPENSION
i was driving my 2000 ford taurus down the highway at 70 mph with my wife and small child, on our way to church, when the passenger side spring broke and nearly pulled our car into a guard rail and off a bridge. this happened sometime in 2004 and i can still remember the exact location on hwy 59. it's a day i doubt i ever forget. i remember the mechanic telling me a front spring should never fail. he said there were no current recalls, so i was stuck with the bill. i remember being furious with ford not only because my family nearly died, but because they wouldn't own up to something that should never happen. here it is nearly 12 years later, and i found an invoice from 2008 for new struts and sway bars that cost me nearly $1,000. i can't help but think that bill was somehow related to what happened when my spring broke in 2004, but maybe not. based on the number of complaints, i feel it is time for the recall to be expanded to include other ford owners, especially since we are all dealing with the same exact issue. i have submitted a complaint to ford 1-800-392-3673 and i believe my next step with be the ftc 1-877-382-4357. this is an obvious wrong that needs to be made right.
Complaint filed: 2017-01-20
Components: SERVICE BRAKES
brake lines corroded
Complaint filed: 2019-05-12
Components: AIR BAGS
the warning for th epassenger airbag comes on, though apparently nothing is wromg with it. it seems to be a commmon problem that mini is aware off, puts people in danger, but doesnt do anything to fix the harness underneath the passenger seat, which they quote at 1200 to 1400 to repair their ill design and final product
Complaint filed: 2014-02-26
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 ford explorer sport trac. the contact stated that the ignition switch was loose. the contact took the vehicle to be diagnosed and was advised by an independent mechanic that the ignition switch would need to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 112,437.
Complaint filed: 2015-11-05
Components: STRUCTURE
a section of the main frame rail is rotted completely through, where the rear sway control arm which attaches to the rear drivetrain. the vehicle is unsafe to drive as the rear drivetrain is at risk of detaching from the vehicle.
Complaint filed: 2017-11-18
Components: ELECTRICAL SYSTEM
vehicle adaptive xenon headlight wiring is faulty . wire insulation is cracking/deteriorating and entire wires are breaking apart. symptoms start with flickering xenon headlight eventually (about a week later) stops working at all. vehicle is moving or stationary, engine on. the faulty wires are in a weather sealed compartment of the headlight and have never (to my knowledge) even been unsealed/accessed since leaving the factory. the issue is on the passenger side, unknown if it is on the driver side as well. the attached photo shows back side of the headlight housing looking down, with the weather-sealed compartment open. all exposed wire is as a result of the issue, nobody has actively cut or stripped the wires. problem first noticed in sept of 2016, attempts were made to repair but now it has happened again, worse.
Complaint filed: 2015-10-30
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 chevrolet impala. the contact stated that while driving at 40 mph, the vehicle stalled without warning. the vehicle was able to restart after multiple attempts. the failure recurred intermittently. the vehicle was taken to an independent mechanic where the ignition switch was replaced but the failure recurred. the vehicle was not repaired. the contact stated that the vehicle was previously repaired under the nhtsa campaign number: 14v400000 (electrical system). the manufacturer was notified of the failure. the failure mileage was 150,000.
Complaint filed: 2015-08-11
Components: AIR BAGS
tl* the contact owns a 1998 pontiac grand am. after the vehicle was started, the passenger side air bag deployed inadvertently. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 208,000.
Complaint filed: 2016-05-12
Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
2004 dodge caravan. consumer writes in regards to fuel tank extended warranty coverage that applies to vehicle stalling after refueling. *smd the consumer stated the vehicle began stalling shortly after it was purchased and has since continued. the stalling occurred at highway speeds and while making left turns. also, the check engine light illuminated. the dealer replaced the egr sensor.*jb
Complaint filed: 2016-03-15
Components: AIR BAGS
tl* takata recall. the contact owned a 2002 honda accord. the contact stated that the dealer performed a recall repair on the vehicle pertaining to the air bags; however, the air bags would not fully deploy after the repair. while driving approximately 25 mph, another vehicle crashed into the front driver side of the contact's vehicle. the contact's vehicle was pushed out into an intersection and was struck by another vehicle on the front passenger side. the vehicle was destroyed and only the right side curtain air bag deployed. a police report was filed. the driver sustained a broken neck that required intensive medical treatment. the manufacturer was notified of the failure. the insurance company towed the vehicle to a yard and the contact was waiting to determine if the insurance company and the manufacturer would be able to investigate why the air bags did not fully deploy. the nhtsa campaign number was unknown. the failure mileage was not available.
Complaint filed: 2014-06-11
Components: SERVICE BRAKES
tl* the contact owns a 1997 ford f-150. the contact stated that the brakes failed while reversing from a driveway. the emergency brake was applied and the vehicle came to a stop. the failure was contributed to a defective brake booster. the vehicle was not repaired and the manufacturer was notified. the failure mileage was 94,599.
Complaint filed: 2020-03-01
Components: STEERING,AIR BAGS,SERVICE BRAKES
airbag: cracked dashboard above airbag. abs off steering: (in motion and when stationary) steering wheel moaned while turning wheel/driving and even after parking and turning steering wheel. brakes: (in motion) when going down on dips on road, brakes make noise and seem to slip.
Complaint filed: 2014-03-30
Components: SERVICE BRAKES
brake lines are completely rusted out and leaking. one was replaced last year. frame has been rusty since truck was new. vehicle has only 63000 miles. most of them have been highway. *tr
Complaint filed: 2015-07-22
Components: STRUCTURE
the dashboard is breaking apart and throwing shardes of it in my face when driving
Complaint filed: 2014-11-13
Components: SERVICE BRAKES
brakes failed, had to drive off the road in fear of hitting car in front of me. corroded rear brake lines, rear brake line blew out. *tr
Complaint filed: 2015-12-15
Components: AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES
tl* the contact owns a 2004 honda odyssey. while backing into the driveway, the vehicle made an abnormal noise and accelerated backwards. the contact shifted into drive and the vehicle continued to accelerate. the contact attempted to engage the brakes; however, the brakes failed and the vehicle crashed into a parked vehicle. the air bags deployed and caught fire. the contact suffered injuries to the hands and eyes, which required medical attention. the vehicle was towed to the dealer, but was not repaired. a police report was filed. the manufacturer was made aware of the failure. the approximate failure mileage was 70,000.
Complaint filed: 2017-06-30
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 2500. the contact received notification of nhtsa campaign number: 15v312000 (air bags). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. annapolis dodge of annapolis, maryland was contacted about the recall and stated that the parts were unavailable, but would be available within one week. the manufacturer was made not aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2020-07-29
Components: AIR BAGS
vehicle was involved in a collision going 50 mph on a highway and another vehicle failed to stop at a stop sign at a cross road and we struck them with the front of the vehicle on their passenger door. air bags did not deploy causing 2 of the passengers in the vehicle to hit their head/face on the dash and windshield.*dt*jb
Complaint filed: 2015-10-19
Components: STRUCTURE
in dec. 2014 i had my toyota inspect the frame on my tundra. under there program if there is no holes they would undercoat it. they said there was no holes. in october 2015 i tried to gat it inspected and it failed for the frame. i was told the truck was in great shape except the frame. it only has 76k miles on it. they sprayed over the holes. now the books are closed and toyota won't replace the frame.
Complaint filed: 2016-04-01
Components: STRUCTURE
cowl screen has water leaking on the engine when it rains. it caused my truck to drive shaky and then cut off. i almost got into an accident. it stalled out in the middle of me driving on a busy highway. why isn't there any recalls for this, i have seen numerous complaints about it but nothing is getting done. i guess it would take for some people to lose their life behind the wheel before it get fixed. i always thought dodge was the best vehicle but i am now second guessing myself and will never buy another dodge vehicle again if this problem isn't fixed. it is very unsafe to be riding with your kids while its raining and tour vehicle cuts off on a busy highway with no warner.if you really care about your customers lives you will seriously likeinto getting this problem resolved. until then i would recommend chevy vehicle for my family friends and everyone i know. [xxx] is my number if anyone has the courage to contact me so i can further tell them about this issue in details. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2014-04-17
Components: STRUCTURE
tl* the contact owns a 2003 toyota tacoma. the contact stated that the frame, spare tire carrier and oil pan shield were completely corroded. the contact mentioned that he was waiting for the parts to become available for the recall repair under nhtsa campaign number: 12v542000 (tires). the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 214,000 and the current mileage was 218,000. updated 6/10/14*cn
Complaint filed: 2015-03-10
Components: ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
upon leaving my driveway multiple times car starts beeping and lights flashing and finally corrects itself. in 2010 i had "yaw rate sensor" replaced at a cost of $511.00. then the brake light on the dash continued to come on. i finally took it in to the toyota dealer and they told me i needed the "skid control ecu" replaced at a cost of $907.00 plus tax. i refused this because they assured me the brakes are still working fine. there have been numerous complaints to toyota on this model and similar model sequoias. tsb's have been issued but no recalls. please help us get this problem addressed with toyota. *tr
Complaint filed: 2020-02-14
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 toyota corolla. the contact received notification of nhtsa campaign number: 15v285000 (air bags). the contact stated that miller toyota of anaheim (located at 1331 n euclid st, anaheim, ca 92801) exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the part was not available for the repair. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2015-08-20
Components: SERVICE BRAKES
tl* the contact owns a 2003 ford taurus. when the contact depressed the brake pedal, the brake lamp became inoperable intermittently. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 189,000.
Complaint filed: 2018-11-16
Components: AIR BAGS
tl* the contact owns a 2003 honda accord. while the vehicle was stationary, the passenger and driver frontal and side door air bags deployed without an impact or crash. there were no injuries. the vehicle was not taken to a dealer for diagnostic testing or repairs. the manufacturer was not made aware of the failure. the failure mileage was 179,000.