vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2015-02-09
Components: AIR BAGS
letter from senator nelson on behalf of constituent re 2003 honda element airbag. *smd the consumer would like to have a loaner vehicle, due to the fact, the recall fix will take three hours to complete. the consumer was informed the part needed to be ordered.*jb
Complaint filed: 2015-06-19
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1999 gmc sonoma. while driving 72 mph on the highway, the vehicle lost all power and the power steering failed. after the vehicle stalled, all the lights illuminated on the instrument panel. the vehicle was towed to a dealer where it was diagnosed that the ignition switch needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 156,000.
Complaint filed: 2017-02-27
Components: STEERING
tl* the contact owns a 2005 chevrolet malibu maxx. while driving 45 mph, the steering wheel seized and the power steering warning indicator illuminated. the contact mentioned that the vehicle was previously remedied per nhtsa campaign number: 14v153000 (steering). the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 151,259.
Complaint filed: 2015-06-17
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1997 saturn sw. the contact stated that while attempting to start the vehicle, smoke started to emit from the ignition after the key was inserted into the ignition switch. the contact immediately removed the key and towed the vehicle to an independent mechanic. the technician diagnosed that the ignition switch needed to be replaced. the vehicle was repaired. the manufacturer was not made aware of the failure. the failure mileage was 150,000.
Complaint filed: 2018-01-02
Components: AIR BAGS
tl* the contact owns a 2004 ford ranger. while driving 15 mph, the air bag inflator ruptured without warning or impact. the contact stated that the vehicle was repaired under a manufacturers recall: 16s03 in august of 2016. the contact sustained burns to his hands and feet due to the air bag debris. the contact also stated that he now has breathing issues due to inhalation. medical attention was required. the vehicle was not diagnosed or repaired. the local dealer was not contacted. the manufacturer was not notified. the failure mileage was approximately 159,358.
Complaint filed: 2016-08-13
Components: STRUCTURE
the issue with my toyota is a rusted frame.rusted to the point that i was advised to park it and never drive it again without a new frame. although it is a 2001 with 193,000 miles, it mechanically is in great condition. exterior and interior in good condition, as well. i first noticed the vehicle had a floating sensation on the highway, at times feeling like i had no control with the steering wheel. after another 1-2 hrs of driving, i noticed that when driving over bumps or dips in the road, the truck would rock slightly side to side. it was significant enough that items in my back seat rocked, as well. after several more days and hours of drive-time thereafter, the rock advanced to the point where my entire vehicle was rocking so violently when crossing a bridge @40mph, i had no control over the vehicle. even braking did not immediately stop the rocking. after that incident, i stopped driving the vehicle until i had it scheduled to take in to the mechanic. the problem with the rusted frame was identified almost immediately. i was told that the holes and rust were so extensive, that it was only a matter of a short amount of time before the frame would not only break apart, but break into several pieces. i was told that it was unsafe to drive and that the only solution was a frame replacement. i understand that toyota had a recall on their taucoma frames for that same year, but will not correct the identical problem with the 4runner frame. i have an otherwise wonderful vehicle sitting in my driveway that is too dangerous to drive because of toyota's known, faulty, unsafe frame.
Complaint filed: 2015-10-22
Components: ELECTRICAL SYSTEM
my 2000 honda shut down while driving on the freeway in 2010, restarted right away. when i took it to my mechanic he couldn't find anything wrong. since then it has done it about 10 times, a few times when cold starting but usually in summer when air temperature is very hot. my mechanic has kept it over a weekend to see if he could get the car to fail starting, but no luck. i am afraid to take it on a long trip even though it has only 129,300 miles on it.
Complaint filed: 2018-07-03
Components: ELECTRICAL SYSTEM
2001 honda accord. consumer writes in regards to suppliers of alternators using substandard parts. *ld *js
Complaint filed: 2015-06-16
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 pontiac grand am. the contact stated that the vehicle was repaired under nhtsa campaign number: 14v400000 (electrical system). the contact stated that the vehicle would not start without warning. the vehicle was towed to the contact's residence. the contact took her key to the dealer and was informed that the sensor in the key was faulty and needed to be replaced and reset with the ignition switch. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 195,330.
Complaint filed: 2014-12-01
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 cadillac deville. the contact received a notification for nhtsa campaign number: 14v355000 (electrical system). while driving approximately 30 mph, the vehicle accelerated without warning and the brakes became inoperable. the contact was able to merge over and place the vehicle into park. there was a sudden increase of engine rpms. the failure recurred several times. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 130,000.
Complaint filed: 2014-05-27
Components: POWER TRAIN
my rear end on my titan began grinding when turning. after researching this, i found hundreds of people with the same problem. this is a defect on the first models of the titan and nissan will not report a recall on them. if these rear ends lock up when the vehicle is being driven on the highway or while towing a trailer, people's lives could be lost. the consumer should not be responsible for a design flaw that has affected such a vast population of titan owners. furthermore, nissan only offers a full rear end replacement at the low price of $2,500. something has to be done about these problems! a recall must be issued before more lives are put into jeopardy. *tr
Complaint filed: 2014-04-14
Components: SERVICE BRAKES
driving in town abs light brake lights came on, no accident. looking for recalls, technical service bulletins! lights come on every time i drive truck, sometimes immediately. *js
Complaint filed: 2014-04-24
Components: FUEL SYSTEM, GASOLINE
i have a 2004 vw passat w8 4-motion and i filled the tank the other day and parked the car in the garage overnight and when i opened the interior garage door in the morning the fumes were so strong i evacuated my wife and 4 month old baby form the house. this has happened 2 times, both were when i filled the fuel tank. i called the dealer and they said there was a recall that added a heat shield and inspected the 4 motion vw passat purge/rollover valve. they stated that the heat shield was replaced but did not show the valve being replaced. i called vw and they stated that the vehicle was out of warranty and is no longer covered. i am very concerned for my family's safety especially since i live in a 3 story town-home and the garage is at the bottom of our main floor. i would like the car inspected asap. *tr
Complaint filed: 2017-09-11
Components: ENGINE
tl* the contact owns a 2004 mazda rx-8. while driving through a drive-thru window, the vehicle stalled. the vehicle was pushed to a parking space. while attempting to start the vehicle, a loud pop sound emerged from the engine compartment. immediately afterwards, smoke and flames appeared. the fire department extinguished the flames. a police report was filed. the vehicle was not evaluated by the insurance company. the manufacturer was not notified of the failure. the vehicle was not taken to a dealer for diagnostic testing. the approximate failure mileage was 150,000.
Complaint filed: 2016-02-08
Components: STRUCTURE
like the overwhelming majority of toyota complaints, frame rust. took the 1998 4runner for new tires and alignment. alignment could not be done because of massive erosion due to rust on the frame connecting rear control arms. 4runner essentially undriveable at this at this point. contacted toyota hq and, as everyone else on the nhtsa complaints site says, they would do nothing although they did take care of the tacoma problem.
Complaint filed: 2016-08-26
Components: STRUCTURE
tl* the contact owns a 1996 toyota tacoma. the contact stated that while at an independent mechanic for routine repairs, the technician informed that the sub frame was corroded and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and informed that there was a voluntary campaign related to the failure but had expired. the failure mileage was 73,000. updated 01/27/17*lj
Complaint filed: 2014-08-12
Components: SERVICE BRAKES
while driving in the city my brake pedal went all the way to the floor and i had minimal braking power. i was able to stop the vehicle safely but the brakes lines are completely gone. they are all rusted and have several holes in them and must be replaced. *tr
Complaint filed: 2014-07-25
Components: SERVICE BRAKES
my abs light was on and i applied my brakes to avoid hitting vehicles in front of me. when i did this my brakes locked up and my vehicle slid approximately 6 feet into the back of the vehicle in front of me. *tr
Complaint filed: 2022-10-05
Components: SUSPENSION
the contact's son owns a 2002 isuzu rodeo. the contact stated while driving downhill at 40 mph around a curve with a child sitting in the rear seat, the brake pedal was depressed but the vehicle failed to respond. additionally, the contact stated that upon turning the steering wheel, the vehicle failed to respond as needed. the contact continued driving until the vehicle responded. the contact stated that the failure reoccurred while her son was driving the vehicle. the vehicle was towed to an independent mechanic where it was diagnosed that the subframe was severely fractured. an unknown dealer was notified of the failure. the manufacturer was notified of the failure and informed the contact that they could not assist as nhtsa campaign number: 10v436000 (suspension) had previously been completed on the vehicle. the vehicle was not repaired. the failure mileage was approximately 105,370.
Complaint filed: 2014-07-06
Components: ELECTRICAL SYSTEM
switchblade/smartkey design continually shuts off vehicle in traffic when other keys are on the ring. unsafe! *js
Complaint filed: 2014-09-08
Components: SERVICE BRAKES
as i was backing up the truck to hook up our horse trailer i experience a sudden loss of hydraulic pressure in the braking system and the break pedal went to the floor. i was able to stop the truck before it hit the trailer or my daughter who was directing me. i noticed a puddle of fluid on the ground under the truck just below the driver seat and traced it to a crack in a corroded brake line. we were very lucky that the failure occurred when it did. had the brake failure happened 10 minutes later, we would have been traveling on i95 in very crowded conditions with a horse in tow. there had been no indication that the brake system was at risk of failure. we had used the truck the previous weekend to trailer our horse to a show and the brakes worked fine. *tr
Complaint filed: 2014-10-20
Components: SERVICE BRAKES
brake line was rusted was replaced. *tr
Complaint filed: 2017-04-05
Components: STRUCTURE
the retractable roof flew off while the car was moving. gm offered no assistance with this and denied any negligence. case 8-2866250293
Complaint filed: 2014-07-07
Components: ELECTRICAL SYSTEM
i started driving the car when the security feature turned on on my car. my car would not turn on afterwards in the parking lot for a couple minutes have passed. the security light was on during that time. *js
Complaint filed: 2018-02-07
Components: ELECTRICAL SYSTEM
wiring harness lost connection to ground for the pcm. ground would not allow fuel pump to work properly without major work to the wiring harness.
Complaint filed: 2014-09-25
Components: STEERING
tl* the contact owns a 2001 ford explorer sport trac. the contact stated that while driving approximately 45 mph, the steering wheel seized without warning. as a result, the contact crashed into a pole. the contact sustained injuries to the chest and ankle that required medical attention. a police report was filed. the vehicle was destroyed. the manufacturer was not notified. the failure mileage was 155,000.
Complaint filed: 2015-05-27
Components: AIR BAGS
2003 honda pilot. consumer writes in regards to dealerships failure to remedy airbag inflator recall 14v-349 and 14v-351 within a reasonable period of time. *smd the consumer was informed the part(s) were on back order. *jb
Complaint filed: 2018-07-11
Components: STRUCTURE
tl* the contact owns a 2002 toyota tacoma. the contact stated that the frame of the vehicle was severely rusted and corroded. an independent mechanic assessed the vehicle and the frame fractured in half during the assessment. a dealer was not made aware of the failure. the manufacturer was made aware of the failure and stated that the warranty coverage had expired. the failure mileage was 192,000.
Complaint filed: 2015-09-23
Components: STRUCTURE
tl* the contact owns a 2000 toyota 4runner. the contact stated the frame was rusted on the sides of the vehicle. a mechanic diagnosed that the frame needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was not available.
Complaint filed: 2014-05-26
Components: SERVICE BRAKES
when departing for the day, the brake pedal went completely to the floor. the stopping time of the vehicle was compromised. since the vehicle was being used to tow a 19 foot boat, the trip was aborted in the first mile and the vehicle was parked. upon inspection of the brakes, a severe leaking of brake fluid was discovered. the brake lines were checked and extensive rusting of the lines was discovered. there was no indication of brake fluid leaks or reduced pressure from any indicator signal. the failure was sudden and unexpected as the brakes worked without issue the previous evening. *tr
Complaint filed: 2017-02-02
Components: ELECTRICAL SYSTEM
used the remote start feature during 24 deg weather and the driver side rear fixed window shattered. possible cause would be a short in the rear window defrost unit, which comes on when using remote start in cold weather.
Complaint filed: 2020-08-05
Components: STRUCTURE
the frame is rusting. see photos. the body is rusting away also the brake lines. the entire vehicle is rusting away. why has this 2004 ford not included in a recall for rust.
Complaint filed: 2014-08-21
Components: SERVICE BRAKES
as i was leaving my driveway, when i braked, my truck would not stop, made a loud sound, but after pumping the brake, it finally stopped. i had new brakes, plus rotors and calibers put on truck before all of this happened, i figured they did something wrong, but took it back to goodyear and they assured me the brakes were ok, and that it is the abs. i almost broadsided another vehicle. i noticed that there is a recall on these in certain states, but my state is not listed in the recall. i can't understand this because if my abs fails, they should include all the states in the recall, as mine evidently needs replaced. i would like to know why this is, please, because i think that it is an expensive fix and i think gm should replace it. i am afraid to drive my truck now and need to resolve this complaint as i do need to get back to driving it. tks *tr
Complaint filed: 2019-07-05
Components: STRUCTURE
we were hearing a noise in the rear suspension (lh) when braking or accelerating. the car was not stable to drive. we lift the vehicle and found that the frame is rusted due to the manufactuer did not protect it at the factory. the rear left suspension bracket was almost dissapeared. the vehicle was dangerous to be driven. we had to reinforce the affected part to keep the vehicle in service, but the frame is rotten. the engine, body and interior are in perfect condition but the frame.
Complaint filed: 2014-07-12
Components: AIR BAGS,SEAT BELTS,STRUCTURE
my wife somehow got her foot caught in her sandal and trying to get it unstuck hit a concrete light pole. the airbag shot white powder out ,light went on to show air bag went off but it never deployed. had it been a worse accident fatal injury could have occurred because of faulty airbag not deploying yet showing it did by all symptoms such as the light, white powder and the seat belt cannot be moved and will not operate. this is a safety issue no matter if under warranty or not. *tr
Complaint filed: 2016-10-31
Components: AIR BAGS
tl* the contact owns a 2004 ford ranger. the contact received a recall notification for nhtsa campaign number: 16v046000 (air bags) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was not notified of the issue. the vin was invalid. the contact had no experienced a failure. parts distribution disconnect.
Complaint filed: 2015-11-03
Components: ELECTRICAL SYSTEM
tl* the contact owned a 2001 pontiac grand prix. the contact stated that the vehicle caught fire. a fire report was filed. the fire department extinguished the fire. no injuries were sustained. the vehicle was destroyed. the vehicle was not diagnosed or repaired. the vin and failure mileage were unknown.
Complaint filed: 2014-09-16
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 chevrolet malibu. the contact stated that the anti theft system warning light flickered and the vehicle failed to start. the contact stated that after waiting, the anti theft system warning light remained illuminated and the vehicle was able to start. the failure occurred on five occasions. the vehicle was not diagnosed or repaired. the approximate failure mileage was 18,000.
Complaint filed: 2015-04-22
Components: STEERING
steering will not return to center and steering makes sudden movements to the left or right at any speeds. i bought the factory ford extended warrenty and have had it to the dealer i bought the truck at 3 times they have replaced many steering parts and even the power steering pump twice. the problem still exsists so i took the truck to another dealer several miles away and they kept the truck for a week and replaced steering parts and did an allignment. the problem still remains and i asked at both dealers if the steering box needed or was replaced and was told no. the problem is still there and now my extended warrent i purchased has run out and i'm seeking advice.
Complaint filed: 2014-09-17
Components: ELECTRICAL SYSTEM
vehicle stalls or engine shuts off while driving on roadway. has been happening for several months, but lately has gotten much worse. the last time i drove the car to work it shut-off over 10 times. *tr
Complaint filed: 2018-10-10
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 mercedes-benz e320. while driving at night, the instrument panel lighting failed. the contact was unable to read any of the instrument panel gauges. the vehicle was taken to mercedes-benz fort wayne (7227 west jefferson boulevard, fort wayne, indiana 46804, (877) 455-9123) where it was diagnosed that the instrument panel needed to be replaced. the instrument panel was not replaced. the manufacturer was notified. the dealer informed the contact that the instrument panel was repaired per nhtsa campaign number: 06v028000 (interior lighting); however, the repair did not correct the failure. the failure mileage was 101,200.
Complaint filed: 2016-03-28
Components: SERVICE BRAKES
tl* the contact owns a 2004 chevrolet silverado 1500. the contact stated that while driving at 55 mph, the brake pedal was depressed to the floorboard but the vehicle failed to stop. the contact then depressed the emergency brake in order to stop the vehicle and avoid crashing. the vehicle was taken to an independent mechanic where it was diagnosed that the brake line needed to be replaced. the vehicle was repaired. the manufacturer was not notified of the failure. the failure mileage was 51,000. the vin was not available.
Complaint filed: 2015-09-20
Components: SERVICE BRAKES
when i started the vehicle to go shopping everything seemed fine till i got about 25 miles from my house that is when i got stopped at my first red light that when i was waiting for the light to turn green the abs and park brake lights came on so i pulled over at my nearest convenience shut the van off checked under the hood and everything looked fine, i got back into the van and the lights went out, finished my shopping the about 4 minutes after i started the van to come home while waiting in traffic the lights came back on but the brakes felt fine so i drove it home. i had a brake shop check it out and they determined that it was the abs control module (ebcm to be exact) and that it was safe to drive it just wouldn't have abs functioning when the light comes on, contacted ford dealership about the issue but when they checked it the light was out and said there was nothing wrong and because it wasn't a recall nothing can be done about it and if i wanted it brought in to fix it it would cost me $785 dollars. so i looked online and it seems to be a common occurrence with this vehicle and to me a safety issue that should be addressed by the manufacturer and fixed as it seems that it is a bad solder-joint in the ebcm that is causing this error and could potentially cause a fire from what i read in online posts. i am not looking for a free fix i just want ford to step up and fix the safety issues on vehicles they make
Complaint filed: 2023-11-20
Components: SERVICE BRAKES
the brake lines rust and they burst this occurred on my main brake line going to the abs controller i had no brakes from mechanics they say this is a common problem on usa made cars brake lines should never ever rust and burst
Complaint filed: 2014-08-30
Components: SERVICE BRAKES
i was pulling into my circle coming down the hill and my brakes started to feel very soft. i was able to stop at the bottom of the hill just below the curb. i was just grateful that there were no cars at the bottom of the hill this time. when i got out i saw a trail of fluid on the street coming down the hill under my truck. i got down and looked under and there was a huge puddle of brake fluid. i towed it to the mechanic and he said all my brake lines looked like they were from a 40 yr. old car, all rusted out. cost me a boat load to replace, that is after they tracked down replacement lines (took them over a week). thanks chevy, this is obviously a flaw in the lines on this truck. i appreciate you taking my life into consideration and recalling these brake lines. o wait, you didn't? that's right. *tr
Complaint filed: 2023-05-16
Components: STRUCTURE
the rear right door cannot be open from inside the car. it opens fine from outside. i am aware there is a child safety lock, but in this case the problem is somewhere else. regardless of the child safety lock position, the door cannot be open. this is a hazard, because in case oof an accident the passenger will e trapped inside the car.
Complaint filed: 2014-02-20
Components: EXTERIOR LIGHTING
tl* the contact owns a 2004 ford crown victoria. the contact stated that while driving at various speeds, the headlights suddenly malfunction and shut off. the vehicle was not taken to a dealer for a diagnostic. the manufacturer was not notified of the failure. the vehicle was not repaired. the approximate failure and current mileage was 150,000.
Complaint filed: 2014-05-03
Components: SUSPENSION,STRUCTURE
i brought my 2001 chevy silverado in for it's annual inspection, i was told that the truck did not pass inspection as the frame was all rusted out, the rest of the truck looks like it is only a few years old and other than the rear bumper, it doesn't have any rust on it, as i have take well care of it since i purchased it new; a few years back, i needed to get all the break sensors replaced, had to replace all the break lines, and replace 2 of the brake rotors and disk, due to rust. when i checked around for a new frame, i was told that this is very common for gm trucks built around 2001. i cannot afford to buy a new truck or pay the approx. $7,000 cost of putting a new frame under my truck. i think that due to all the problems with this particular model year, gm should issue a recall to replace the frames, and reimburse. *tr
Complaint filed: 2015-04-22
Components: STRUCTURE
tl* the contact owns a 2002 toyota sequoia. while driving approximately 15 mph over a bumpy road, the vehicle made an abnormal noise. the failure recurred several times. the vehicle was taken to an independent mechanic where it was diagnosed that the frame rusted out and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 110,000.
Complaint filed: 2014-08-20
Components: ELECTRICAL SYSTEM
the ignition on my vehicle literally eats my key. i have had to replace my key several times because eventually key won't start vehicle. also after wear of new key, the key comes out of ignition while vehicle is running. *tr
Complaint filed: 2018-08-18
Components: POWER TRAIN
1st gear will pop out of gear during acceleration. increases risk factor of accident if vehicle pops out of gear while making a turn with oncoming traffic. service bulletin issued but no recal ever issued
Complaint filed: 2015-01-02
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 ford f-250. the contact stated that the vehicle stalled several times. the vehicle was able to restart, but the failure progressed. the vehicle was not diagnosed. the vehicle was not included in nhtsa campaign number: 05v270000 (electrical system). the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was not available.
Complaint filed: 2017-07-12
Components: FUEL/PROPULSION SYSTEM
tl* the contact owns a 2003 chevrolet trailblazer. the contact noticed an odor of fuel coming from the fuel tank. the vehicle was taken to an independent mechanic who diagnosed that the fuel tank needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure. the failure mileage and vin were not available.
Complaint filed: 2020-10-16
Components: STRUCTURE
rear frame excessive rusting. spare tire carrier fell off while driving. one side of bumper fell off. noticed when i stepped on it
Complaint filed: 2018-08-07
Components: ELECTRICAL SYSTEM
i am hearing electrical sparking sound when i turn ignition switch to start position. the car starts only after several attempts. car was stationary.
Complaint filed: 2016-12-09
Components: AIR BAGS
tl* the contact owned a 2003 chevrolet trailblazer. while driving 40 mph in wet weather, the vehicle hydroplaned, drove off a cliff, and crashed into a tree. the air bags failed to deploy. the contact sustained chest, knee and arm injuries that required medical attention. a police report was not filed. the vehicle was towed to a towing agency where it was deemed destroyed. the failure mileage was 160,000. updated 03/01/17*lj *js
Complaint filed: 2017-10-30
Components: AIR BAGS
air bag light flashing, dealership indicated "a very common problem" for this year and make infiniiti . well a common problem to me seems like it should be a recall. i was told by dealership that it would over $1000 does this have anything to do with takata inflators that have been recalls on millions of cars but just skipped this year and make? i was told airbag will still deploy, well i was involved in a front end accident, air bag did not deploy! this is a real concern, this needs to be investigated, and recall implemented before someone dies as a result!
Complaint filed: 2014-06-23
Components: SERVICE BRAKES
while driving i lost all brake pressure and was unable to control the speed of my truck, at the service shop i was shown that the brake lines were extremely corroded and had failed. *tr
Complaint filed: 2017-06-08
Components: SERVICE BRAKES
tie rods went in the front. brake pads had to be replaced. then driving on the highway during rush hour traffic i lost the brakes. pulled over and called to have the car towed in. mechanic said the master cylinder needed replacement but because abs brakes, a new cylinder cannot be found. dodge stopped making them because they were faulty.
Complaint filed: 2016-03-31
Components: SERVICE BRAKES
brake pedal went all the way to the floor when applied. the pickup has about 62000 miles on it is well maintained. located in virginia and during the winter i take the pickup to the carwash several time purposely to have the undercarriage washed. when my mechanic checked it out his response was "i have never seen anything like this. the brake and fuel lines are paper thin from rust. i am fortunate in no one was hurt when this happened as i was traveling down the a country road about 45 miles per hour.
Complaint filed: 2016-04-06
Components: SERVICE BRAKES
i was on the highway when i had to slam on my brakes and the pedal just went to the floor i had no brakes at all. i was forced to steer into the ditch to avoid a collision. after having the truck towed home i discovered a brake line had popped due to rust. i understand this is an ongoing problem with these vehicles
Complaint filed: 2016-08-04
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 honda cr-v. when inserting the key into the ignition switch, the key fob failed to start the vehicle. the vehicle was not diagnosed nor repaired. the manufacturer was not made aware of the failure. the failure mileage was 180,000.
Complaint filed: 2015-06-12
Components: STRUCTURE
tl* the contact owns a 2003 mitsubishi montero. the contact stated that while driving approximately 60 mph, the vehicle started to veer to the left independently. the contact stopped on the shoulder to check the tire pressure. the vehicle was driven to an independent mechanic. the technician put the vehicle on the lift and diagnosed that the entire sub frame was severely corroded. the technician stated that the repairs would have been more than what the vehicle was worth. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 162,000.
Complaint filed: 2014-01-09
Components: SERVICE BRAKES
tl* the contact owns a 2000 chevrolet silverado. the contact stated that the engine was started and the brakes were applied, but the brake pedal abnormally traveled to the floorboard. the contact inspected the vehicle and found that the brake fluid reservoir was empty. the vehicle was towed to a mechanic, who stated that three of the brake lines were rusted and became fractured, allowing all of the brake fluid to leak from the vehicle. the vehicle was not repaired. the failure mileage was 106,000. the vin was not available.
Complaint filed: 2017-02-19
Components: STRUCTURE
i was driving in a toyota tundra 2001 with my pregnant wife and two goats in the bed, when i drove over a small bump by a little bridge when i heard a noise and lost control off the truck almost hitting a tree. i was within a half mile from my home so when i got home i inspected the truck to find out the lower control arm broke off . if you drive the truck now it will pull the truck hard to the left and it feels like its about to fall apart. toyota also had a so called recall on the frames but, even still the frame is in terrible condition and they refuse to help . im most pissed because this happened while my wife was in the truck and we already lost one child together.
Complaint filed: 2016-06-28
Components: UNKNOWN OR OTHER
the plastic battery tray in the mazda mx5 is quite fragile and often breaks under normal operating conditions. i have had to replace several of these trays in my 2003 mx5. now, with yet another broken tray, i am told that these trays are no longer available. recently this created a very dangerous situation in which my battery moved enough to make a contact between the positive battery pole and the metal part that holds down the battery. this contact caused a short circuit and fire in the trunk that could have destroyed the car while also causing a dangerous accident (because the engine shuts off when the battery is shorted). the incident was in motion on a city street. mazda corporation should make these trays available again because many nb (2nd generation) owners could find themselves in this same situation. eventually, fatalities could be expected. i have made several attempts to convince mazda to make these trays available, but they refuse to do so, without providing justification.
Complaint filed: 2014-05-27
Components: ELECTRICAL SYSTEM
i wanted to express my frustration over the gm recall regarding my car. upon receipt of the notice of the recall, i immediately contacted my local chevy dealer. they had no information on when new parts might be available. i was told to call back and did so weekly until they finally said they could order the recalled part. i was then told that it would take at least another month for the part to come in. it has been several months since i received the recall notice. i am disappointed in gm's lack of urgency and blatant disregard for the safety of consumers. i have been very proactive in this process and yet have been continually delayed in getting my car repaired. as a result of gm's mistake i am forced to drive an unsafe vehicle and have no definite time frame on when this issue might be resolved. *tr
Complaint filed: 2017-06-20
Components: SERVICE BRAKES
while driving on residential street at 30 mph, vsc, abs and trac dash lights came on and cabin alarm sounded. the brakes were not functioning. i had to use the emergency brake and evasive driving to avoid rear ending a school bus. after bringing to my mechanic i learned that the master brake cylinder had failed. the part is $3,100 from toyota. spending money on car parts and repair is all a part of owning a vehicle, but no car should be designed where the brakes completely stop operating because of an electrical short. it is insanely dangerous and this will cause deaths for sure, how can it not? i have researched this and it is a very common and well known issue. a lot of drivers have been very frightened by this issue, including myself.
Complaint filed: 2014-11-01
Components: ELECTRICAL SYSTEM
tl- the contact owns a 2003 chevrolet monti carlo. the contact stated that nhtsa campaign number: 14v40000 (electrical) remedy itself is not sufficient to proven the failure from occurring. the dealer and manufacturer was made aware of this matter. the vehicle was not repaired. the contact stated while parked in a parking lot, the vehicle to start. the vehicle was towed to the dealer. the dealer stated the ignition switch cylinder failed. the dealer had to drill out the old ignition switch cylinder, replace it and install 2 new keys. the vehicle was repaired. the manufacturer was not made aware of the failure. the failure did not occur again. the failure mileage was approximately 114,267. az
Complaint filed: 2016-06-19
Components: SERVICE BRAKES
truck was parked on the garage pad for a week. i opened the hood and checked all fluid levels, and found the brake fluid a little low. topped off the master cylinder and got back into the truck. started engine, and pushed the brake pedal. it went to the floor, got out of the truck and heard fluid dripping. i looked under the truck and saw a puddle of brake fluid near the left rear wheel. i asked my wife to push the pedal down and i saw brake fluid spraying from the main steel brake line. could have been a serious accident as the truck was used one week prior to the accident to haul a full load of fire wood.
Complaint filed: 2014-11-05
Components: ELECTRICAL SYSTEM
since october 31st. my car has shut off about 15 while driving, i lose power of my steering and cannot move my car. i saw today that there is a gm ignition recall but my car is not involved when i call gm.
Complaint filed: 2019-07-26
Components: AIR BAGS
tl* the contact owns a 2002 chevrolet blazer. the contact stated that due to the air bag warning indicator being illuminated, the vehicle was unable to pass inspection. the vehicle was not diagnosed or repaired. the dealer was not contacted. the manufacturer was notified of the failure. the approximate failure mileage was 37,450.
Complaint filed: 2019-04-27
Components: STRUCTURE
the entire frame is rusted. the front section has rotted thru and the right section has rot thru more than half way pass the muffler area. above the spare tire carrage is rotted and the tire carrage is siezed. i found this while jacking up the truck for an oil change and hear the frame crumble.
Complaint filed: 2019-06-19
Components: STRUCTURE
tl* the contact owns a 2004 toyota 4runner. during a state inspection, the inspector diagnosed that the frame on the front driver's side, just before the rear wheel, was rusted and had holes. the contact was informed that the failure needed to be remedied. the manufacturer was made aware of the failure and stated that nothing could be done. the dealer was not contacted. the vehicle was not repaired. the failure mileage was approximately 333,000. *tt the immediate rusted frame area which caused the vehicle to fail nys inspection was repaired on july 18,2019. the vehicle has not been re-inspected yet to see if the repair will meet nys inpection requirements. other areas of frame are also starting to rust through.*jb
Complaint filed: 2016-06-16
Components: AIR BAGS
wife had an accisdent with substantial front end damage. no air bags deployed she was injured hit a tree
Complaint filed: 2014-01-03
Components: SUSPENSION,STRUCTURE
passenger side inner fender where the strut is mounted is getting rusted badly making the car unsafe to drive. car runs fine but i can push with the finger from the wheel side and see the body move. if car goes over a pot hole it might make the strut fall off and cause a major accident. this is structure issue. i cant replace anything. mazda should buy it back just like nissan did on their pathfinder. *tr
Complaint filed: 2015-01-09
Components: STRUCTURE
the two front sub frames have to be replaced due to rust and thin metal. *tr
Complaint filed: 2014-12-31
Components: STRUCTURE
the back hatch has split next to the ford sign. it got cold and when i got up to crank my truck i saw it.it was not hit and was in the shed when this happen. i was told it had a recall from someone that has the same thing happen to her. we also have had the transmission replaced.ford really need to fix this .i can say i will never buy another ford!!!!!!!!!!!!!!!!!!!!!!! *js
Complaint filed: 2018-04-20
Components: SERVICE BRAKES
the brake actuator in my car, which is a known problem in these cars gave out as confirmed by both toyota and an independent mechanic shop. this is a very dangerous safety issue that could get easily cause an accident. it is unacceptable.
Complaint filed: 2016-10-25
Components: SERVICE BRAKES
brake pedal is soft and spongy. have had brake fluid and master cylinder replaced but air seems to be getting into hydraulic system. have called attention to honda service personnel of service bulletin 07 045 but srvice rep disclaim any problem. i am fearful of total brake failure and possible airbag explosive deployment!
Complaint filed: 2014-06-16
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet equinox. the contact stated that her key became stuck in the ignition switch. the vehicle was taken to a mechanic for diagnostic testing. the vehicle was repaired; however, the failure recurred. the manufacturer was made aware of the failure. the failure mileage was 100,000. the current mileage was 146,000.
Complaint filed: 2015-07-29
Components: STRUCTURE
sent for inspection failed for bad control arm and for rusted out engine cradle needs replaced
Complaint filed: 2014-09-19
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet malibu classic. after repeated attempts, the ignition key failed to turn in any position. the vehicle was towed to an authorized dealer and the ignition switch tumbler was replaced. the manufacturer was not notified. the approximate failure mileage was 160,000.
Complaint filed: 2014-05-04
Components: ELECTRICAL SYSTEM
speedometer is unstable, and does not fully function at all times. progressively getting worse. *tr
Complaint filed: 2014-04-02
Components: ELECTRICAL SYSTEM
we we were travelling at about 75 miles when the car shut down. all electrical status lights and the engine went off. we coasted to the side of the road, put the vehicle in park and it started right away. *tr
Complaint filed: 2017-10-25
Components: SERVICE BRAKES
as previously stated i own a 2005 3500 hd series chevy diesel truck. the truck has less than 80,000 miles on it and has always been in releigh, nc. the truck has not been in a heavily northern road salted areas. last week when i went to run an errand the brake pedal went all the way to the floor board. when i inspected the brake lines the rear brake line had ruptured. i fixed that line and while test driving the truck the other four lines to the abs and front brakes also ruptured. i have vehicles that are up to thirty years old that i drive on a regular basis and they still have their original brake lines that are in good working order. the brake lines on this truck have a latent defect. the defect is the result of either poor design or material selection or both. the brake lines are probably not manufactured in the usa to our strict standards , but manufactured in either china, mexico or india to less strict manufacturing and oso standards. if the brakes had failed on the road and not in the driveway it could have resulted in terrific and unnecessary accident. keep in mind the truck weighs almost 8000 lbs. and traveling at 65 mph there is not much that can stop it except a concrete wall. the above describe accident which could only be caused by general motors basic lack of interest in public safety and welfare. gm should be declared responsible for my the brake failure and therefore found responsible for the repairs to my truck and the countless other trucks out that have yet to fail. the brakes failed not from a lack of inspection and maintenance, but rather from gm's intentional latent defect.
Complaint filed: 2016-01-27
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet malibu. while driving 25 mph, the vehicle stalled and the anti-theft warning light illuminated. the vehicle was towed to the contact's residence. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 108,000.
Complaint filed: 2014-08-18
Components: SERVICE BRAKES
tl* the contact owns a 1999 cadillac deville. the contact stated that while driving the abs light illuminated. the vehicle was taken to a dealer where technician diagnosed the abs modular needed to be replaced. the technician informed the contact to not drive the vehicle in certain weather conditions due to the fact the replacement parts are unavailable. no repairs were made to the vehicle and the manufacturer was not made aware of the failure. the failure mileage was 65,000.
Complaint filed: 2014-05-21
Components: ELECTRICAL SYSTEM
the speedometer malfunctions. this incident is the third i've experienced in the last year. i researched this and found the problem to be widespread for 2000-2005 chevrolet impalas. the speedometer registers 95-110 mph all of the time from a complete stop to a slow roll. this is very dangerous because a faulty speedometer reading can and will lead to accidents. *tr
Complaint filed: 2015-01-30
Components: ELECTRICAL SYSTEM
tl*the contact owns a 2004 saturn ion. the contact stated that while driving at approximately 45 mph, the power steering failed and the vehicle failed to accelerate without warning. the vehicle was towed to the dealer where it was diagnosed that the ignition switch needed to be replaced. the contact mentioned that other unknown repairs were performed. the vehicle was repaired but the failure recurred. the manufacturer was notified of the failure. the approximate failure mileage was 72,000. . updated 03/19/15*bf updated 9/20/2017*cn
Complaint filed: 2014-11-17
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 chevrolet monte carlo. while driving approximately 60 mph, the vehicle stalled and all the lights on the instrument panel illuminated. the failure recurred numerous times. the vehicle was taken to the dealer and the ignition key was replaced. the manufacturer was made aware of the failure. the approximate failure mileage was 68,700.
Complaint filed: 2014-07-21
Components: AIR BAGS
tl* the contact owns a 2003 toyota corolla. the contact received a notification for recall nhtsa campaign id number 13v133000 (air bag). the dealer and the manufacturer were contacted numerous times and they were not able to specify when the parts would be available for the repairs. the repair was not taken care of in a reasonable amount of time. the contact had not experienced a failure.
Complaint filed: 2014-02-04
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. the contact stated there was a recall under nhtsa campaign id number 12v527000 (air bag) and the required part was unavailable to perform the repair. the manufacturer was not notified of the problem. the contact had not experienced a failure.
Complaint filed: 2015-02-03
Components: ENGINE
truck has 186000 miles and over the years i have had to replace the head gaskets and seals four times. basically spending 3200 dollars three times after the warranty work was done the first time. this is a major issue with this vehicle. *tr
Complaint filed: 2014-08-30
Components: ELECTRICAL SYSTEM
car would not start had to be towed and ignition switch replaced. *tr
Complaint filed: 2014-12-18
Components: STEERING
when turning steering, the steering stacks. not all the time but it got worse recently so that it become very dangerous. *tr
Complaint filed: 2017-03-08
Components: STRUCTURE
passenger side subframe has rusted just behind where the lower control arm connects. this rust is not visible when viewing from the underside of the vehicle when on a lift, making failure of the subframe imminent. honda should admit a design flaw exists with the ac discharge and replace these bad frames. what a disgrace. sad to say i will be switching brands. i prefer companies who step up to the plate to protect their customers. this failure is very hard to detect until it's too late. shame on honda. i already had my ball joints fail (recall exists for them) and i only hope my subframe holds out a little longer.
Complaint filed: 2016-04-23
Components: AIR BAGS
takata recall - owned car since 2007, never notified of airbag recall. service air bag light came on and i took car to mechanic on 3/15/15. advised of recall. called cadillac cust. serv. recall was removed 12/15/14 and told there was nothing they could do. have been searching for help since. my car is unsafe.
Complaint filed: 2015-08-15
Components: SERVICE BRAKES
i was driving down a two lane highway at 50 miles per hour a dog ran out in front of my suv, i hit the brakes hard and noticed the pedal went to the ground. drove the car home carefully. when i got it in the garage found rusted through brake lines going to the rear of the car leaking. there is excessive rust on the lines and an electrical harness that goes to the gas tank has rubbed a hole in the line.
Complaint filed: 2018-06-14
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1994 oldsmobile cutlass. the contact stated that the horn would inadvertently engage. the contact was unable to disengage the horn and, as a result, the fuse went out. the contact was uncertain if the failure would affect the air bags. the vehicle was not diagnosed or repaired by a dealer or an independent mechanic. the manufacturer was contacted and suggested having the vehicle diagnosed and repaired by a dealer. the failure mileage was not available.