vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2014-02-05
Components: SERVICE BRAKES
driving along coming to a curve, i applied brakes and pedal went to the floor and abs light came on. i slowed down by downshifting and stopped on side of road using parking brake. i looked under vehicle and saw fluid dripping down the frame by drivers door. i had to pay to have truck towed home. front brake line was compromised from the master cylinder to abs pump. i replaced both lines from master cylinder to abs pump. the rest of brake lines had some rust but looked like surface only. second incident: on 18 november 2013, i was carrying around 800 pounds of stone for my living room wall when the brake pedal went to the floor at around 45 mph, as i was stopping for a red light. i ran the light and turned right and got the truck stopped. looked underneath and saw fluid dripping off frame by the fuel tank. nursed the truck home the last mile with a friend driving his truck in front of me. the rear brake line from the abs pump to the rear end rusted through behind the fuel tank. no way of seeing this failure coming. mileage on truck around 91,500. *tr
Complaint filed: 2015-04-15
Components: SUSPENSION
i have a broken rear axle, ford say's it's not underany recall's. *tr
Complaint filed: 2019-04-30
Components: STRUCTURE
upon bringing my car to toyota for service, they have been noticing more and more rust perforation on my chassis, last year trying to fix a flat the jack went right thru the chassie rail due to being all rusted out and flaky. today i went for an oil change and multi point inspection found rear shock broken on pass side and more rust at all seams of welding as well as holes and weak thin spots of metal. mechanics advised me of numerous other models from toyota with same issue, upon calling their headquarters they deny any issue with 4 runners when i told them the are all same period and obviously same manufacturer making your chassie parts which are defective.
Complaint filed: 2015-08-06
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 1500. the contact received notification of nhtsa campaign numbers: 14v770000 (air bags) and 15v313000 (air bags), however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2019-04-30
Components: POWER TRAIN
smg hydraulic pump: i was driving on the highway at 65 mph in the 1 lane and my car all of a sudden dropped out of gear and my car started to coast losing speed very fast, i looked at my speedometer and it was 45 mph. cars were honking and high beaming me but i was helpless and was trying to move to the right with my hazard lights on. all of a sudden the car kicked back into gear, i was able to accelerate and exit the highway. i went to research the problem and found out it is a very common scary problem these cars have. there are thousands of complaints on this subject. very scary situation, i am glad my kids or wife was not driving the car at the time. i hope bmw steps up to the plate and proactively takes care of this before tragedy strikes.
Complaint filed: 2014-07-01
Components: STRUCTURE
the frame was poorly designed from the factory. with the hollow style frame as thin as it is, does not have proper drainage. this design from toyota causes premature oxidization of the frame/under carriage, because moisture from normal driving conditions is failed to be evacuated from the frame even after being kept in a dry warm place for storage. this problem is widely documented online in forums dedicated specifically to these vehicles. the frame rust is so bad on mine, i can no longer drive it. i am recently unemployed, and have not nearly enough savings for a new vehicle. this will become a national safety hazard soon as higher mileage 4runners of this frame design are commonly coming down in price on the used market and are often sought after as good "starter car" for new drivers and teens. toyota should do the honorable thing , which they demonstrated and saved lives with the recall of tacoma model frames. i am now car-less in a rural area, which makes me pretty much unemployable. thanks toyota, if the frame i bought was half as well built as the body and engine of the auto i purchased, i would not be in the situation, and the highways would not be at risk, which they are now. *tr
Complaint filed: 2015-09-15
Components: SERVICE BRAKES
tl* the contact owns a 2004 mercedes benz ml350. while driving 30 mph, the brake pedal was depressed and traveled all the way down to the floorboard without warning. the contact was able to stop the vehicle by slowing down on a curb. the vehicle was towed to the dealer, but was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 10,040.
Complaint filed: 2019-06-14
Components: SUSPENSION,WHEELS,UNKNOWN OR OTHER
recently i had a situation where i was driving on county road way and my car suddenly collapsed and came to an immediate stop. to say the least, i was a little shook up. i got out the car and noticed that the driver side wheel had lodged against the wheel well. the car would go into gear but it was making a knocking noise so i turned it off. a driver of a green sedan car was behind me and i was trying to wave her around me but she stopped and assisted me into getting my car off the street by pushing my car while it was in neutral. i am only telling you this because there was nothing wrong with my car before this incident. i was told by hyundai thompson that my car would not start after it was towed there. i went there the next day and the car did start but it would not go into gear which was a surprise to me. i was told that they may have to check the transmission and talk to you to see if that damage would be cover under the recall for replacing the engine cradle. after hyundai thompson repaired my car i had to take it back for a roaring noise caused by the wheel bearing in the wheel that jammed against the wheel well when the axle snapped off the subframe. they also could not preform a wheel alignment. i also took it for a safety inspection and it failed due to some items i feel are related to the repair of replacing the subframe like the wheel bearing, the front end alignment, both front upper control arms and the outer tie rods missing cotter keys. i want to know my rights concerning this recall and i also want my car in the driving condition before this incident occurred. case 15551136 with hyundai.
Complaint filed: 2020-06-16
Components: ELECTRICAL SYSTEM
transmission motor case actuator switches on and off on it's own or when i hit the unlock button on the remote. the svc 4wd/4lo service engine lights come on and off at random times as i am driving. at times it won't move although everything is on and was running fine a moment ago especially when you come to a stop or slow down. *tr
Complaint filed: 2015-10-01
Components: SERVICE BRAKES
in june of 2013 while drive my 2003 silverado the brakes line completely rusted through nearly causing a severe accident as i was in a very busy section of us127s in frankfort, ky. by sure luck i was able to manoeuvre the truck to a safe place to stop,without hitting another person or vehicle by going up a slight grade and placing in park before rolling backwards it had to be towed to o'brien gaites chevrolet in frankfort, ky. where the informed me that the brake lines had rusted through and needed to be replaced. i ask if there had been a recall on these lines and was told no. the lines were replaced both the front from booster to abs and then from abs back to rear wheels at a cost of $400 plus. the truck only has 89,000 miles on it and the in september of 2015 after sitting in my driveway the brakes stopped working. after looking under the truck i could determine that the brake fluid was running out directly across from the front door underneath from the frame rail. it appeared obvious that again the lines were leaking. when o'brien gaits chevrolet was contacted they informed me that i would have to pay an additional tow in bill and then i would also have to pay a diagnostic fee even though i could see where the brake fluid was leaking and running on the ground by simply looking under the truck as i pushed on the brake pedal myself. this last incident occurred while the vehicle was parked and the problem was only discovered when attempting to move the truck.
Complaint filed: 2015-01-28
Components: SERVICE BRAKES
i pulled into a parking lot and proceeded to park my suburban. i hit the brake pedal and the brakes did not work. they pulsate and gave out completely. no service lights or warning light came on previous to the incident. when the brakes didn't work i tried to pump them to get them to work but nothing worked and my suburban smashed into a bush and over the curb. i just had my brake lines replaces which was quoted $1700 at my local chevrolet dealership. i am no looking into the issues with the abs system. *tr
Complaint filed: 2014-02-03
Components: SEAT BELTS
tl* the contact owns a 1996 ford explorer. the contact stated the drivers seat belt failed. the vehicle was not taken for inspection or diagnosis. the vehicle was not repaired. the manufacturer was not notified of the issue. the approximate failure mileage was 151,000.
Complaint filed: 2015-09-05
Components: SERVICE BRAKES
this is the 2nd incident to repair a rusted brake line. luckily, i was not in traffic and it happened while i was coming up our driveway and when the brake pedal went to the floor, i knew what was wrong. it cost me $130.00 to tow the truck to our local chevrolet dealer in romney, wv and the repair will cost me $1000.00. knowing this year chevrolet truck has the brake line rust problem, i always power wash the undercarriage.
Complaint filed: 2016-07-07
Components: ELECTRICAL SYSTEM
2002 chevrolet trailblazer. consumer writes in regards to ignition key recall notice repair problems *smd the consumer stated the key would not come out of the ignition. the consumer stated all the dealer did was spray a chemical in the key hole. however, the problem continued. the consumer found a remedy on the internet, to resolve the problem. *jb
Complaint filed: 2018-08-21
Components: ENGINE
car was driving fine running a few errands. stopped at a store for about five minutes , when i got back in and started the engine all i heard was a loud clanking noise and the idle was rough. did a little research about the car and discovered all the complaints about engine failure . so thats what happened to mine . dropped valve seat.
Complaint filed: 2023-02-08
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
purchased vehicle as second owner with 20k miles. vehicle can go on fire. unfixable. fuel rail leaking gas. part recalled in 2002. no part in us or canada.cannot pass inspection electrical system goes crazy, dials hi to low shifts out of gear undercarriage rot through to brake, bushels and baring problems. engine light always on large evap leak, sm evap leak- wont pass inspection. left at mechanic 3 months. too dangerous to fix. only put 48, 000miles fca illegally voided warranty, have letter stating north american vehicle. not north american. purchased in newburgh ny for, "disabled mommy van. 3seperate times while driving brake lines broke - almost got killed gas fumes intoxicating cant use anything with vents. tried to sell mechanic took vin said, ' flood vehicle. " had to junk vehicle with less then 50,000 miles. senior complex worries smell of gas and leaking fluid will cause fire. cant park in handicapped or in complex. airbag light always on . engine light always on. vehicle shifts gear while your driving on hwy shifts to neutral - almost flew out of windshield fca wont honor 10 year, 100, 000 mile warranty have proof of all , mechanics, emails eith fca, complex,.
Complaint filed: 2014-07-11
Components: AIR BAGS
stopped at a light, when the driver side seat airbag deployed. subsequently put on flashers, and pulled over to a curb. passenger side seat airbag then deployed (approximately 1 minute later after the first). seat airbag deployment resulted in abrasions on driver and passenger. checked the exterior of the car, but there was no damage. approximately an hour and a half later, the side curtain airbags on both sides spontaneously deployed while again stopped at another red light. third passenger in rear was uninjured during incidents. *tr
Complaint filed: 2015-05-07
Components: STRUCTURE
hello i purchased a 2004 toyota sequoia through a private sale on 4/1/15. we brought the car home and took it to our local mechanic to have a new exhaust system put in. at that time we where told that the vehicle has extensive frame rust and holes and we should take it to a toyota dealer. after bringing the car to the dealer, we where told that the vehicle has frame rust and holes from front to rear and the vehicle will not pass state inspection. i call corporate toyota and was told that they cannot do anything about this since the campaign to replace/fix the frames expired 7/31/2014. so basically we have a 2004 toyota sequoia that is a no good and toyota is not going to take care of their faulty frame. *tr
Complaint filed: 2020-01-13
Components: POWER TRAIN
tl* the contact owns a 2004 ford taurus. the contact stated that when starting the vehicle and attempting to shift, the gear shifter locked in the park position. the contact had the vehicle towed to the dealer (deacon jones ford-lincoln located at 3301 mclain street, goldsboro, nc 27534 phone number 800-921-7994) who confirmed their failure was related to nhtsa campaign number: 04v106000 (exterior lighting) however, their vehicle's vin was not included in the recall. the vehicle had not been repaired. the manufacturer was made aware of the issue and confirmed that the vin was not included in the recall. the contact was referred to nhtsa to file a complaint. the approximate failure mileage was 135,000.
Complaint filed: 2020-03-31
Components: AIR BAGS
tl* takata recall. the contact called on behalf of her mother, the driver of a 1999 mitsubishi montero. the contact stated that the driver crashed into a mountain at a unknown speed and the air bags failed to deploy. as a result, the driver passed away upon impact. a police report was filed. the contact stated the police deemed the vehicle a total loss. the vehicle was not diagnosed or repaired. a dealer was not contacted. the contact stated she received nhtsa campaign number: 20v035000 (air bags) 3 years after the failure was experienced. the manufacturer had been notified of the failure. the failure mileage was unknown. *dt*jb*dt*jb
Complaint filed: 2020-07-15
Components: AIR BAGS
tl* the contact owns a 2000 honda cr-v. the contact received notification of nhtsa campaign number: 20v026000 (air bags) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. an unknown dealer was contacted and confirmed that the parts were not available. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2015-03-05
Components: SERVICE BRAKES
i was traveling at approximately 5 mph approaching an intersection and applied my brakes. i could feel the abs system functioning as i was on a snow-covered road. after about 1-2 seconds of abs activation, the brake pedal lost all pressure and continued to the floorboard. i was able to coast to a stop and could see the brake line located on the driver side under the driver seat, squirting brake fluid onto the ground each time i engaged the brake. *tr
Complaint filed: 2016-02-22
Components: STRUCTURE
"takata recall " my stabilizer bar under my car broke off while i was driving on the thruway i almost crashed into another vehicle and i ran off the road.
Complaint filed: 2016-04-12
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 dodge ram 2500. the contact received several notifications for nhtsa campaign number: 15v312000 (air bags). the contact called several dealers who were unable to supply the part for an extended period of time. the contact was unable to determine when the vehicle would receive the repairs. the manufacturer was unable to provide a specific time frame that the part would be supplied to the dealer. the contact was not experiencing a failure. parts distribution disconnect.
Complaint filed: 2015-04-09
Components: SERVICE BRAKES
we live in the country with gravel roads. all of our chevrolet vehicles have had brake lines rot out. our ford and dodge vehicles have not. the chevrolet astro vans we have exhibit a propensity for the brake line rotting out over the gas tank as well as the brake lines over the front frame members. the brake lines on 20 year old ford vehicles look as good as new under the same conditions. my 1994 chevrolet k-3500 pickup has blown brakes lines due to rot along with the back part of the frame that rusted out. i just read where you have advised washing the underside of chevrolet vehicles several times a year. well the lines rotting out on top of the gas tank and the front frame rails will not get washed. whoever made the "wash it" decision evidently does not drive older chevrolets. if there was no problem then why did chevrolet evidently change their lines? or maybe they did not and the newer ones just have not started rotting out yet. why do ford brake lines, exhaust systems, frames, and bodies not rust like gm. someone is hiding something. the chevrolet brake line are definitely a safety hazard due to rusting thru. *tr
Complaint filed: 2014-09-17
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 chevrolet impala. the contact stated that the lights failed to illuminate on the gear box preventing the contact from seeing which gear the vehicle was in. the vehicle was taken to an authorized dealer who was not able to diagnose the failure. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 4,000.
Complaint filed: 2015-04-09
Components: AIR BAGS
tl* the contact owns a 2003 toyota avalon. the contact received notification of nhtsa campaign number: 14v147000 (air bags) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2014-07-24
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 oldsmobile alero. the contact stated that the vehicle failed to start or would stall immediately after being started. the vehicle was taken to a mechanic for diagnosis and the dealer stated that the sensor in the ignition switch failed and needed replacing. the mileage at the time of failure was 102,000.
Complaint filed: 2017-06-28
Components: SERVICE BRAKES
3'rd brake line rupture. all the connectors under or around bottom of frame appear rusted. i'm getting afraid to drive it. it seems these lines should have been made from a component that would not rust. i can't be the only one with this issue
Complaint filed: 2017-03-22
Components: ELECTRICAL SYSTEM
i had a fire start in my ride from a electrical wiring that located under the middle seat front .it burnt my seats floor n person items .me n my son 5 yes old was getting out at walmart when this happened. had 2 guy help put out the fire. now i have no radio in lights dash lights cig lighter for phone charger.
Complaint filed: 2023-06-27
Components: FUEL/PROPULSION SYSTEM
fuel pump seems to be leaking. but i’m insure
Complaint filed: 2014-10-03
Components: SERVICE BRAKES
rusty brake lines leaking badly. to much money to have dealer repair. truck just sitting. *tr
Complaint filed: 2015-09-13
Components: SERVICE BRAKES
my antilock brakes are going off at slow speeds, almost causing accident, going about 4-5 mph, need to know if my vin is covered in recall
Complaint filed: 2021-07-13
Components: AIR BAGS
the contact owned a 2002 chevrolet trailblazer. the contact stated that while driving 40 mph and not noticed that the vehicles ahead were stopped at a traffic light, causing him to crash into the vehicles in front. the air bags failed to deploy. a police report was filed. the vehicle was towed and totaled. the contact received chest and head injuries. medical attention was needed. the manufacturer was not made aware of the failure. the approximate failure mileage was unknown. the vin was not available.
Complaint filed: 2023-04-14
Components: ENGINE
the contact owns a 2004 gmc envoy xl. the contact stated while driving approximately 45 mph, the accelerator pedal was depressed, and the vehicle stalled. additionally, the vehicle failed to restart, with several unknown warning lights illuminated. the vehicle was towed to the residence. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and suggested that the vehicle be inspected by a local dealer. the failure mileage was unknown.
Complaint filed: 2014-01-23
Components: STRUCTURE
tl* the contact owns a 2004 chrysler pacifica. the contact stated that the sub-frame was completely corroded. the vehicle was taken to an independent mechanic, who verified the failure and stated that it needed to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 130,000.
Complaint filed: 2017-11-14
Components: STRUCTURE
vehicle frame is rotted/perforated,unsafe as per toyota dealership.
Complaint filed: 2020-03-23
Components: ELECTRICAL SYSTEM
both rear passenger and driver side window keep failing, the window regulator assembly keeps going up and i had to replace them twice
Complaint filed: 2016-12-29
Components: STRUCTURE
trunk lid won't stay up. when trunk lid up, it comes crashing down on my head. it has done this for several years, and has gotten worse. it has put several gashes in my head. honda says the bar connecting to the hinges own made anymore. there must be a way to fix this before i get a concussion.
Complaint filed: 2017-10-17
Components: ELECTRICAL SYSTEM
after shopping for 1/2 hour, i returned to my car in the parking lot. i opened the driver's side door and discovered gray colored smoke coming up from the steering column hazard button. it smelled odd. not like wood smell. the auto club towed my car to my local mechanic and disconnected the battery connections as he said to prevent fire. my mechanic said the wires caught fire and melted the connectors. the parts: combination switch, combo switch connector electrical connectors, shrink tubing = total $320 parts. labor: remove replace all applicable models (multi-function switch); replace multi-function switch harness (burned out connectors) = total $380 labor the day of the incident, i drove an estimated 15 miles total with two prior stops.
Complaint filed: 2015-10-15
Components: STRUCTURE
based on my my mechanics advise i had vehicle inspected by infiniti dealer and learned that frame of the vehicle rusted thru mounting point of rf lower control arm and unsafe to operate. based on my mechanics advise, i contacted infiniti. i explained them that this vehicle only has 136,900 miles and should not have rusted like this. i truly believe that infiniti messed up the metallurgy or used cheap steel to manufacture this car. infiniti recited the several recalls like strut tower and filler tube rust and said there is nothing they can do. i like these vehicles to be looked at again for the severe rust issues that makes these vehicles unsafe and can cause accidents.
Complaint filed: 2017-07-07
Components: SERVICE BRAKES
abs and brake warning lights come on simutainously and the abs system fails to operate. this is an intermittant problem. when the vehicle is turned off, the system resets. it happens when the vehicle is under motion and can be under any conditions.
Complaint filed: 2015-09-30
Components: AIR BAGS
tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. the contact was not experiencing a failure.
Complaint filed: 2014-10-30
Components: SERVICE BRAKES
i depressed brake pedal to shift the truck from park, and the brake pedal went to the floor! pumping the brakes did no good. i looked underneath, and brake fluid was running down from under the driver's seat area. upon closer inspection, one of the brake lines coming out of the abs modules had sprung a leak at the point where it bends over the top of the frame rail. if this had occurred while driving, an accident is likely, as there was no brake, despite the dual master cylinder! all of the brake lines are severely corroded, especially where the oem factory formed bends are. the brake lines are actually at the point of crumbling in places. to counter any claims about severe corrosion environment causing the problem, contrast the brake lines to the fuel lines on this vehicle which have no to very minimal corrosion. i also own another 2003 gm vehicle with far more miles, and it also has very little brake line corrosion. i have owned both these vehicles from new, and the silverado has less miles, and less winter salt exposure than the other vehicle. i have also owned other vehicles for many more years and miles than this silverado, and have never experienced anything like the horrible crumbling of this obviously defective brake line material used on the silverado. please nhtsa, take some action on this obviously serious safety situation caused by defective manufacturer materials! *tr
Complaint filed: 2014-10-03
Components: ELECTRICAL SYSTEM
when slowing at about 20 mph to 3 mph the vehicle just dies. no power steering or brakes, all electrical in the vehicle stops working. the vehicle will start again once stopped, placed in park often having to remove the key and putting it back. after over three months and over 1500 miles, working with the de la fuente cadillac dealership, having a red button attached to the vehicle that i was supposed to push when this happened they finally replaced the ignition switch and lock cylinder part numbers 12369550 and 25725312 at a cost of $615.73 to correct the problem. after the car stopped on me the first time i kept to surface streets and drove at slow speeds. this problem could have been deviating had it happened while on the free way. *tr
Complaint filed: 2015-06-21
Components: ELECTRICAL SYSTEM
several times beginning in approximately march 2015, my car began to stall while at signal. one time the car quit while driving. the ignition does not work properly, sometimes it will turn the car over to start, other times it will not. i did not know about the recall. i purchased my buick at a lien sale. i am worried the car may have the problem indicated in the recall. i had two mechanics check the battery (replaced) alternator (tested good) and they checked fuel injection and air intake. the problem continues to happen. i would sincerely appreciate it if a general motors dealer could please check my car. *tr
Complaint filed: 2014-09-26
Components: SERVICE BRAKES
abs light and brake light on the instrument panel comes on intermittently. *tr
Complaint filed: 2015-01-29
Components: ELECTRICAL SYSTEM
i have been having a problem with my prius combination display (digital display that shows the speed, mileage, fuel level, current gear selection, etc.). sometimes when i turn on my car, the combination display is blank and will not turn on. the rest of the car turns on, but that display remains blank. i can drive the car, but i can't see my speed, mileage, or what gear the car is in. this usually happens when it is cold outside (below 50 degrees or so). when the problem first came up in 2012, i would turn off the car and turn it back on and the display would then work fine. it was very hard to repeat the problem and it was quite intermittent. this winter (2014-2015) the problem has come back, but now the display will often not turn back on even if i power cycle the car. there is another new related problem. whenever the car shows this display problem, i then cannot turn off the car. i press the power button and nothing happens. i even tried to hold it down for 3-10 seconds. the car will not shut off. i have to usually disconnect the battery to get it to power down. this problem has me concerned. not being able to see my speed is my biggest concern. also since the gear shift lever always returns to a reset spot (it doesn't stay in the gear position after you select your gear) it's impossible to see what gear the vehicle is in. also very concerning. i took it to the dealer and they confirmed the problem/defect. it appears that many other owners have this same problem. i believe there is a defect in the manufacturing of the display/circuit board. toyota did initially offer to fix the problem, but by the time i could actually repeat the problem to show to the dealer, the offer had expired for me to get it repaired. it's a serious issue that i wanted to report to the nhtsa. thank you. *tr
Complaint filed: 2016-07-06
Components: STEERING,SUSPENSION
tl* the contact owns a 2002 toyota sequoia. while driving 60 mph, the lower ball joint detached from the knuckle lower control arm. as a result, the contact lost steering control and the brakes failed. the vehicle was towed to an independent mechanic where it was diagnosed that the lower ball joint failed and needed to be replaced. the vehicle was repaired. the vin was included in nhtsa campaign number: 05v225000 (suspension). the manufacturer was not notified of the failure. the failure mileage was 131,000. updated 09/28/16*lj the consumer stated the suspension and steering components were replaced at a cost of $1,000. updated 03/13/17.*jb
Complaint filed: 2018-12-14
Components: STRUCTURE
we bought a 2003 toyota tacoma in a private sale. upon inspection the following day we realized there was a large amount of rust and actual holes in the frame. my fianc and i reached out to the previous owner who refused to speak with us. i contacted a local toyota dealer to see if i could obtain service records and i was able to obtain the record where the images of the frame was sent to headquarters for the frame replacement. i called toyota customer service and told them what he happened, they confirmed a frame replacement was approved but the previous owner had issues with the title and it pushed it outside of the warranty extension by the time it was fixed. toyota refuses to honor it, the representative actually said 'you shouldn't have bought a vehicle that was so old'. i was appalled. they offered no aid, no discount. all she said was that we shouldn't drive the vehicle in it's condition. my fianc has no choice and was driving the vehicle on the highway with his nephew when he lost the breaks (due to the rusted dust shield slicing the brake line) and had to swerve off the road to avoid an accident at 65 miles per hour. now he is missing work because we only have one vehicle. i am completely baffled by toyota and their customer service department. we spend all of our savings on this vehicle and they basically told us too bad.
Complaint filed: 2016-08-16
Components: STRUCTURE
extensive frame rust at rear control arm mounting location and forward of it.
Complaint filed: 2020-02-27
Components: STRUCTURE
tl* the contact owns a 2000 toyota tundra. the contact stated that after purchasing the vehicle, the undercarriage was inspected and it was found to be extremely corroded. the contact also stated that the spare time compartment was also extremely corroded. (young toyota (1945 main st, logan, ut 84341) was contacted and informed of the failure. the vehicle was not taken to a dealer and was not repaired. the manufacturer was made aware of the failure but did not assist. the failure mileage was approximately 240,000.
Complaint filed: 2020-09-21
Components: AIR BAGS
tl* takata recall. the contact's father owns a 1999 acura tl. the contact received notification of nhtsa campaign number: 20v026000 (air bags). the contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called acura of concord (1340 concord ave, concord, ca 94520 (925) 674-1900) and was informed that the parts were not yet available. the vehicle was not diagnosed nor repaired. the contact had not experienced a failure. the manufacturer was contacted however, no further assistance was provided, vin tool confirms parts not available.
Complaint filed: 2014-09-18
Components: SERVICE BRAKES
the vehicle had sat overnight and i started it to drive it to work the next morning. as i was shifting from park to reverse, the brake pedal seemed to go down farther than usual but allowed me to shift as expected. as i started moving backwards, after trying to apply the brakes, the pedal went to the floor and were not working. the service lights appeared and i believe the chime sounded. i did not have any braking ability so i applied the emergency brake. it was discovered one of the metal lines on the rear had ruptured/failed due to corrosion and all of the fluid had leaked out. i feel extremely lucky this did not happen in busy traffic or approaching an intersection with stopped vehicles and taveling at a much higher speed because i would not have been able to stop or react quick enough to apply the emergency brake and even if i had attempted it, i doubt it would have been enough to stop the vehicle in time. *tr
Complaint filed: 2017-03-06
Components: SEAT BELTS
front seat belts locked up, will not pull out from the re- tractors. the dodge dealer was unable to fix the problem. because of the seat belt law, we are not able to use the truck. it was parked, we started to go, the belts were locked.
Complaint filed: 2018-06-07
Components: AIR BAGS
tl* the contact owns a 1997 bmw 740. after turning the ignition key to start the engine, the passenger side door panel air bag erroneously deployed. there were no injuries. the manufacturer was immediately notified of the failure and the contact was instructed to take the vehicle to the local dealer. the vehicle was taken to ferman bmw (31400 us hwy 19 north, palm harbor, fl), but the cause of the spontaneous air bag deployment could not be determined and no repairs were performed. the failure mileage was 131,000. *tt updated 9/24/18*jb
Complaint filed: 2016-06-29
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 ford focus. while at a stop light, the vehicle lost power without warning and failed to restart. the vehicle was taken to an independent mechanic where the battery was replaced. the vehicle was restarted. while driving, the instrument cluster and lights became inoperable. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 120,000.
Complaint filed: 2014-10-09
Components: SERVICE BRAKES
front brake line failure/brake line rupture. 6 months ago it was the rear brake line failure/rupture. brake fluid caused smoke and small fire on the exhaust headers. *tr
Complaint filed: 2017-06-25
Components: SERVICE BRAKES
i was driving down a main roadway when the brake, vdc, abs and 4x4 lights all came on. the car also started making a bonging grinding and vibrating when i pressed the brakes. i pulled off to the side of the road and turned the car off. i checked to see if i could find anything wrong. i couldn't see anything so i turned the car back on and all the lights were still on but the noise and vibrating had stopped. i made it home without it making the noise again. the next weeks went by and all the lights are still on and it makes the noise and vibration each time i turn the car on but and i pressed the brakes a few times it goes away expect the lights are always on now.
Complaint filed: 2016-01-13
Components: STRUCTURE
while traveling westbound on 192 in osceola county between narcoossee road and nova road there were several barricades 4 to 5 inches in the traffic lane. i was in the left lane with the barricades over the yellow line on the left-hand side of the road. this took place at approximately 8:15 am while taking my children to schoo, during the morning time traffic. my vehicle struck a large round orange barricade on the left side of the vehicle. i attempted to maneuver and avoidance however i was traveling next to a semi and was unable to do so. as a result my vehicle now has a scratch on the left side. i then called dot to report the damages and to have the site investigated for future incidences. the company conducting the construction work is jr davis construction. there is not a pull off zone or a place i felt safe stopping to directly speak with an individual in charge. i travel this road several times a day and have never seen the barrel barricades in the road as they were this morning.
Complaint filed: 2014-08-04
Components: ELECTRICAL SYSTEM
i was driving down the road with my kids in this can, and it suddenly stalled.it happened repeatedly every time it snowed or rained. it will also not want to accelerate and jerks or hesitates as you are driving. this can is dangerous!! ford needs to accept responsibility and get this problem fixed! *tr
Complaint filed: 2014-10-25
Components: SERVICE BRAKES
i was driving my 2003 chevy silverado 1500 pulling a 27 foot camper to a weekend camping destination along with my family including two young children. upon our arrival at the campground, i applied the brakes, the brake light came on, and my foot and brake pedal went entirely to the floor! i had total brake failure with no warning! i believe the brakes on my travel trailer somewhat aided in slowly bringing my truck to a stop as i pulled into our weekend camping destination. upon a visual inspection of the brake lines, the steel brake lines are entirely coated with rust throughout the entire truck. the steel brake line had ruptured due to rust which caused immediate total loss of my trucks braking system. fortunately, we were not driving in the hills at higher speeds while pulling my 6000 lb camper during our route to our family camping destination. i had young children in the car, and one strapped in a car seat. thank god the total brake failure did not happen while going downhill with pulling the camper through some of the very steep hills of southern indiana! when will g.m. issue a recall on these dangerous steel brake lines that are entirely rusting through? children and my family could have seriously been injured or died during a weekend camping trip due to this total brake line failure! at current time, i have contacted chevy dealerships, they estimate a cost of $1500 - $2000 to replace all the rusty brake lines and to make this truck safe again! i can not afford to repair this truck and put it back into a working safe driving condition at this time. i can only express my concerns and hope people do not get injured or die from a total brake failure caused by g.m.s rusty brake lines on automobiles similar to mine. why can we not get g.m. to recall these faulty brake lines or provide some assistance to aid with replacement cost to make these automobiles safe again? *tr
Complaint filed: 2019-08-06
Components: POWER TRAIN
tl* the contact owns a 2005 chevrolet corvette. while driving 15 mph, the vehicle stalled, shut off, and the wrench warning icon illuminated. the vehicle was towed to the contact's home. the manufacturer was contacted and was informed that nothing could be done to assist. the dealer was not contacted. the vehicle was not diagnosed or repaired. the failure mileage was 85,000.
Complaint filed: 2019-01-02
Components: UNKNOWN OR OTHER
frame has large rust holes on front passenger side
Complaint filed: 2016-02-12
Components: AIR BAGS
tl* the contact owned a 2003 lexus is. the contact stated that while driving at 35 mph, another vehicle crash into the contacts vehicle head on and the air bags failed to deploy. as a result, the contact sustained head, neck and left shoulder injuries that required medical attention. a police report was filed. the vehicle was destroyed. the manufacturer was notified of the failure. the approximate failure mileage was 130,000.
Complaint filed: 2014-09-16
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 chevrolet impala. the contact received a recall notification for nhtsa campaign number: 14v400000 (electrical system); however, the part needed to repair the vehicle was unavailable. the contact was in disagreement with the remedy listed in the recall notice. the manufacturer was notified. the contact had not experienced a failure.
Complaint filed: 2020-07-20
Components: ELECTRICAL SYSTEM
while driving or out of park position ignition key can be removed.also while in park eith switch in on podsition the ignition key can be removed. i have had ignition switch fixed twice within a 6 month period. first time occurred september 9 , 2019 other time was march,2020.
Complaint filed: 2017-08-11
Components: AIR BAGS
takata recall, former owner
Complaint filed: 2014-05-24
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
i put the vehicle in reverse to back up and when i put vehicle back in drive it died/stalled. this has repeatedly happened along with dying at stop signs, red lights and multiple times at slow speeds. also the vehicle has repeatedly "stumbled" at various speeds up to 65 mph. *tr
Complaint filed: 2016-07-17
Components: ELECTRICAL SYSTEM
the engine shuts off while driving. yes in motion and on city street loss of power steering and brakes. there has been hundreds of complaints listed on the internet under this model and year. it appears that the problem may be one of several problems i have e mailed customerassist@chrysler.com several times and they pretend that they know nothing about this problem they continue to put up a smoke screen, i have copies of the correspondence if you would like it, the car is parked since it is unsafe to drive, this problem occurred two different times. .updated 04/11/17 *bf *cn
Complaint filed: 2014-09-15
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1995 chevrolet tahoe. while driving 55 mph, the vehicle decelerated and stalled. the vehicle restarted and resumed normal operation. the failure occurred several times. the vehicle was taken to an independent mechanic. the technician stated that the sensor needed to be repaired. the vehicle was not repaired and the manufacturer was not notified. the failure mileage was unknown.
Complaint filed: 2014-06-03
Components: VISIBILITY/WIPER
the windshield wipers on this vehicle have worked poorly for years and are getting worse with time. for a long time, they would just stop. we took the vehicle in for repair and the repair man simply tightened a bolt. from that point on, we did that on our own whenever the wipers stopped. now for the past year or so, there have been times, just like the one last week, when my husband was on his way home from work and the wipers stopped and wouldn't come back on at all! he was stuck on the side of the expressway, in a horrible rainstorm, for 40 minutes. very unsafe. we have spent a lot of time, money and countless worry on this problem and think it should be taken care of. we would like to give this car to our son who is leaving for college in a few months, but worry about this issue. *tr
Complaint filed: 2016-01-12
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v312000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 03/04/16*lj *cn
Complaint filed: 2014-10-29
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 oldsmobile alero. the contact received notification of nhtsa campaign number: 14v400000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the vin was unavailable. the contact had not experienced a failure.
Complaint filed: 2020-05-13
Components: STRUCTURE
vehicle body (underside) which only has 130000 miles is totally rusting out. car has been well maintained. toyota replaced the undercarriage in the past due to rust issues but they have returned and corrosion is excessive. *tr
Complaint filed: 2014-09-05
Components: SERVICE BRAKES
brake pedal went to floor in parking lot and "check brake system " warning light came on. was able to stop using parking brake. found all brake lines severely rusted and brake fluid leak under drivers side door. *tr
Complaint filed: 2014-06-05
Components: STRUCTURE
tl* the contact owns a 1995 jeep grand cherokee. the contact received notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline and structure) and stated that the parts were not available. the dealer did not give a specific date when the parts would become available. the manufacturer could not provide an estimated date for when the contacts vehicle would receive the recall repairs. the contact had not experienced a failure.
Complaint filed: 2014-10-06
Components: SERVICE BRAKES
rear brake lines rusted and failed during loading of a boat. was not moving when line broke. *tr
Complaint filed: 2015-08-25
Components: STRUCTURE
i just got a copy of the n47 rear structural reinforcement recall. you people have got to be kidding me. who took the payoff on this one? there is absolutely no difference between the 1998 jeep grand cherokee and the 2004 jeep grand cherokee when these vehicles get hit from behind when the gas tank explodes. the 1999-2004 need to be included under the n45 recall same as the 1998 and earlier models. as we all know the 1998 and earlier jeep grand cherokees are a fading model due to the age of the vehicles. meaning that chrysler will not have to spend as much money to fix these 1998 and earlier models as they would if you included the 1999-2004 models which should be included because they have exactly the same structural problem and will be on the road longer. my goodness this is common sense. chrysler needs to do the right thing. i want my 2004 jeep grand cherokee recalled and fixed. dealers have quoted me pricing between $600.00-$750.00 to have this fixed correctly on my model. how about having jeep just give me the parts and i will fix it myself. (that's a joke) anyway forward this to chrysler/jeep for me and make sure my complaint gets registered, so that when this rear structural mishap happens to me and i survive the incident everyone will have copies when the lawsuits begin. thank you very much for reading this.[xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2015-05-14
Components: ENGINE
tl* the contact owns a 2000 jeep wrangler. the contact stated that the vehicle stalled after the check engine and brake lights illuminated. the vehicle was taken to an independent mechanic where the technician diagnosed that the cam shaft and crank sensor needed to be replaced. the repairs were made, but the failure persisted. the manufacturer was not made aware of the failure. the failure mileage was 120,000. the vin was unavailable.
Complaint filed: 2022-03-14
Components: ELECTRICAL SYSTEM
the contact owns a 2003 dodge durango. the contact stated that the battery had been replaced after being drained due to an unknown electrical failure. the contact stated that while the vehicle was parked, the alarm would inadvertently sound while the vehicle was turned off. additionally, the lights would flash on and off intermittently. the contact stated that while driving at an undisclosed speed, the vehicle lost motive power. the contact stated that she was able to restart the vehicle however, the vehicle would only restart while in neutral. the local dealer was notified of the failure and informed the contact that the vehicle would be an out of pocket expense. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 110,000.