vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2014-12-22
Components: STRUCTURE
tl* the contact owns a 2003 hyundai sonata. the contact stated that while driving at 50 mph, the vehicle veered to the left and right independently. the failure occurred intermittently. the vehicle was taken to an independent mechanic, who diagnosed that the subframe needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 80,000.
Complaint filed: 2020-08-19
Components: AIR BAGS
tl* takata recall. the contact owns a 2000 honda cr-v. the contact received notification of nhtsa campaign number: 20v027000 (air bags) however, the part to do the recall repair was unavailable. the contact called stockton honda (2002 e hammer ln, stockton, ca 95210; 844-237-1845) where it was confirmed that the part was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2014-09-30
Components: ELECTRICAL SYSTEM
i have had the ignition changed due to a recall. prior to that the ignition key would stick and would not come out. i had to move it back and forth and after several tries it would come out. i thought that the recall would correct but it did not. i still have the same intermittent problem. are there more complaints regarding this problem? thank you very much for any advice you can give me regarding this problem. *tr
Complaint filed: 2024-06-14
Components: ENGINE
the contact owns a 1999 ford windstar. the contact stated that while driving at an undisclosed speed, the steering wheel started pulling to one side, almost causing the contact to lose control of the vehicle. there were no warning lights illuminated. the vehicle was taken to an independent mechanic who diagnosed that the motor mounts were damaged and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and the contact was referred to the nhtsa hotline for assistance because the vehicle was not under warranty. the failure mileage was approximately 130,000.
Complaint filed: 2016-08-26
Components: AIR BAGS
no airbags deployed in my 2004 avalon xls when a driver stated she did not see me/my car and turned left in front of me leaving me 2 seconds to brake.this was on a cityn street and she was turning from stopped position into private commercial parking lot. i was driving in lane closest to her car to reach light another 500 feet ahead so i could turn south when i got to it. my car was traveling 30-35mph(5-10mph under posted speed limit).i had just entered the roadway 400 ft before her turn from 0mph to maybe 3mph? in front of me. my car hit hers on bar between the front and back passenger doors. it caused her car to rise up-i saw the undercarriage of her car; it then rolled completely over onto its roof out of my sight. all witness descriptions of the incident and my own description of what happened were exactly the same. she was found at fault and we both were transported on backboards with c collars to closest hospital. i have injured spine(cervical, thoracic, lumbar), bilateral injuries to shoulders, elbows, wrists, hands, fingers, knees, femoral ball and socket joints, migraines, inability to get full night's rest, memory loss-search for words just plain don;t remember things i may have done-what i had for breakfast or if i even ate breakfast; what someone has told me; what happened on a tv show or movie; experiencing frustration, anxiety, fear of dying in a car wreck-paramedic told me if i had not been in the size car i was in that i would have been a pile of broken bones or dead; the at-fault driver was also taken to hospital the same way i was; her airbags did not depoly either; impacted her car, a 1998 toyota avalon. any plausible explanation of why airbags did not deploy in either of our cars?
Complaint filed: 2015-09-06
Components: SERVICE BRAKES
while driving on the highway, i suddenly and without warning lost my rear brakes. this caused me to have to steer on to the shoulder to and use the emergency brake/down shifting to control vehicle speed. i narrowly avoided 3 other vehicles. this failure was due to excessive corrosion on the steel brake line running to the rear of the vehicle. even after frequently inspecting my brake lines, the routing of this line in particular makes it impossible to view. i'm very disappointed that this issue, which is widely known, has not been recalled.
Complaint filed: 2014-06-05
Components: AIR BAGS
i had an accident on a major highway due to weather conditions. i ended up spinning the vehicle around while in the travel lane and hit the car in the passing lane. my airbags never deployed. although no one was injured thankfully. i wondered why the airbags didn't go off. should i be worried? has anyone made this same complaint? thank you. *tr
Complaint filed: 2019-01-11
Components: STRUCTURE
vehicle is in great condition. frame is rotted through where the cab meets the bed. so much that the frame bent and the bed is up against the cab
Complaint filed: 2015-07-02
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 buick lesabre. the contact stated that the key could be removed from the ignition at all positions. when the key was removed from the ignition, the engine continued to operate. when the key was removed from the accessory position, it caused the battery to fail. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 155,000.
Complaint filed: 2021-04-19
Components: SERVICE BRAKES
i was on the highway driving my family from texas to north carolina when i ran into rush hour traffic long the way. i applied the brake to slow the vehicle down, then suddenly the steering wheel started shaking, there was a lound gridding noise as if the engine about to fallout and my brake didnot hold immediately when applied.
Complaint filed: 2014-08-22
Components: STRUCTURE
tl* the contact owns a 2002 hyundai sonata. the contact stated that a certified mechanic inspected the vehicle and found the inner body and rear subframe severely corroded the corrosion spread to the passenger area. nhtsa campaign number 09v124000 suspension was performed. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 161,000.
Complaint filed: 2016-05-17
Components: SERVICE BRAKES
i am an owner of a 2002 chevrolet avalanche 1500. lately i have had continued and consistent unwanted anti-lock brake (abs) activation when traveling at low speeds and approaching stop signs, stop lights, and yield signs at or near intersections. the unwanted abs activation appears identical and consistent with gm product recall 05068 and nhtsa campaign number 05v-379 in which 804,000 gmc and chevrolet vehicles were recalled for unwanted abs activation. the primary geographic regions affected appears to be the salt belt states. the problem appeared to be abs wheel sensors not properly prepared prior to installation causing rust and/or corrosion to affect the wheel sensors. although a check of my vin does not yield any safety recalls on my specific vehicle, i believe my vehicle is affected by the same front wheel sensor corrosion issue as those vehicles listed in the recall. my vehicle avalanche which is one of the vehicles affected. i also reside in illinois which is one of the states affected. i am concerned this may cause and accident. i also believe this is a manufacturer defect and therefor the manufacturer should be accountable for any defect that may jeopardize consumer safety. i would like my wheel sensors cleaned and/or replaced per gm recall and at no cost to me.
Complaint filed: 2015-09-30
Components: STRUCTURE
tl* the contact owns a 2003 gmc yukon. the contact stated that the right front fender of the vehicle was rusted. the contact also stated that the paint on that fender was bubbling. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 93,832.
Complaint filed: 2014-09-13
Components: POWER TRAIN,ELECTRICAL SYSTEM
security light came on and went off when i shut car off then 2 days car would not turn over shut off for 10 min and car started normally. *tr
Complaint filed: 2014-03-16
Components: SERVICE BRAKES
stepped on brakes to stop when blowing snow reduced my visibility, and the brake pedal went to the floor. the brake lines were severely corroded and one of them suddenly failed. turns out that it's an epidemic with these gm trucks. *tr
Complaint filed: 2018-08-17
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 pontiac grand am. the contact stated that the electrical system warning indicator illuminated. the vehicle was serviced at barker buick gmc (2030 e ireland grove rd, bloomington, il 61704, (888) 894-2851) per nhtsa campaign number: 14v400000 (electrical system), but the remedy failed to repair the vehicle. the contact mentioned that the electrical system warning indicator remained illuminated after the recall repair. the manufacturer was notified of the failure. the failure mileage was 37,500.
Complaint filed: 2016-05-17
Components: SERVICE BRAKES
tl* the contact owns a 1999 chevrolet cavalier. while driving approximately 35 mph and depressing the brake pedal to make a sudden stop, the pedal traveled to the floorboard. the cause of the failure was not diagnosed. the vehicle was not repaired. the manufacturer was not notified. the vin was invalid. the failure mileage was 200,000.
Complaint filed: 2015-02-01
Components: SERVICE BRAKES
on 2/1/2015, at approximately 11:30 am, i was stopping at my brothers mailbox to get his mail while he was on vacation. when i went to stop at his mailbox, the brake pedal on my truck went to the floor with no resistance on the pedal. i pumped the brakes several times, put the truck in neutral and it came to a gradual stop over an extended braking distance of 20 to 30 feet (which is slightly uphill). there were no lights lit on the dash and the master cylinder was between the maximum and minimum levels on the reservoir, when i examined it after the occurrence. we live on a dirt road without much traffic, so i placed the truck in low range 4wd and drove it the 1/2 mile home. upon returning home the top brake line which runs along the frame from the anti lock brake block back towards the drivers side rear of the truck had ruptured. the brake fluid in the master never went below the minimum level, so i attempted to refill it to see if i could get any brake pedal pressure back. the pedal went to the floor still after multiple tries with a full master cylinder. the brake line had ruptured where it is attached at a green plastic factory hanger. the brake line was corroded/rusted where it had failed. if i would not have stopped at my brothers mailbox, it is 1 mile down hill on an approximate 12 degree grade to the main road. the intersection at the bottom of the road is a 90 degree, t intersection in a creek bottom, where i am supposed to stop prior to entering the main road. we had just came home on 1/31/2015 from a 8.0 hour round trip to see my son at college through the mountains of maryland and west virginia on i-68 and had driven various major busy highways including i-79, i-68 and i-81. due to the amount of fuel which we would have used, we decided to take my other son's wrangler on the trip or i may have been sending this email from the hospital if we were lucky. *tr
Complaint filed: 2014-05-16
Components: SERVICE BRAKES
truck experienced total brake failure while pulling into a parking spot. service station inspected brakes and found all metal brake lines rusted and leaking brake fluid. please note the relatively very low mileage of the vehicle at the time of the incidence suggesting major material defects. according to a published report from april 5, 2010 (see: http://wot.motortrend.com/nhtsa-probes-19992003-gm-trucks-for-possible-rusted-brake-lines-8152.html) nhtsa is investigating this issue. *tr
Complaint filed: 2014-09-30
Components: ENGINE
we were driving on the interstate traveling about 70 mph when my husband noticed the back window had a greasy film that the wiper only made worse. we pulled off the highway to a gas station to take a look and noticed smoke billowing from the hood. after waiting a few minutes he raised the hood to more smoke. having just had an oil change two days prior, i recalled that the service person mentioned slight transmission and oil leaks that were not major concerns and the car was safe to drive and could be addressed later. turns out there was a hole in the piping directly underneath the battery, which was caused by battery acid dripping directly onto the metal piping causing the automatic transmission fluid to leak out. after removing the bolts from the plastic apron underneath the car to take a better look, it appeared transmission fluid had been leaking for a while. after pouring several quarts of transmission fluid into the car we were able to slowly drive it to the nearest service garage (about 5 miles), where we got a diagnostic done. apparently this problem is not a new one to subaru as a service bulletin was released for this particular issue (though they stated it could be from corrosion due to road salt or salt water, not battery acid). a replacement at oil cooler piping kit and foam packing must be installed to prevent corrosion damage. the battery placement directly over the piping is what contributed to the hole in the piping, causing a dangerous situation that could have led to a fire underneath the car. apparently subaru has redesigned the location of the battery in relation to the at fluid piping in their later model cars so it was a concerning issue that warranted this change. the garage manager felt it should have been a recall issue as it could have led to the vehicle catching fire. *tr
Complaint filed: 2017-04-24
Components: ELECTRICAL SYSTEM,SEATS
tl* the contact owns a 1997 cadillac seville. while the vehicle was parked in a residential driveway, it caught fire. the fire department extinguished the flames and indicated that there may have been an electrical short associated with the front passenger seat. a police report was not filed. the interior of the vehicle was extensively damaged because of the failure. the vehicle was not yet inspected and diagnosed to determine the cause of the failure. the manufacturer was notified by e-mail and responded that they would follow-up to further investigate the failure. the contact had not yet received a response from the manufacturer. the failure mileage was not available.
Complaint filed: 2014-06-21
Components: ELECTRICAL SYSTEM
driving down road as usual and all the dash components went down i hit a bump and they came back up or if i slap the top of it they will come back on. i like knowing how much gas i have,how fast i'm going or even if i'm overheating. and i do carry a disabled person plus my self so we depend on this everyday. *tr
Complaint filed: 2014-07-29
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 oldsmobile alero. while driving 35 mph, the vehicle stalled without warning. the contact was able to restart the vehicle, but the failure recurred multiple times. an independent mechanic was unable to duplicate the failure. the manufacturer was notified. the approximate failure mileage was 80,000.
Complaint filed: 2014-10-14
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
tl* the contact owns a 2005 chevrolet malibu. while driving approximately 35 mph, all four doors on the vehicle locked and unlocked independently. the vehicle was turned off and restarted, but the failure persisted. the vehicle was taken to a dealer for diagnostic testing. the vehicle was repaired, but the details of the repair were unavailable. the manufacturer was not notified of the failure. the approximate failure mileage was 29,000.
Complaint filed: 2016-01-12
Components: ENGINE
tl* the contact owns a 1997 buick regal. the contact stated that the engine caught fire while driving. the fire department extinguished the fire and stated that the fire originated in the engine compartment. the contact was not injured. the contact received a notice for nhtsa campaign number: 15v701000 (engine and engine cooling) after the failure occurred. the manufacturer was not notified. the vin was not available. the approximate failure mileage was 190,000.
Complaint filed: 2018-11-26
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 nissan maxima. while the vehicle was stationary, all of the doors immediately locked without being prompted by the key fobik. the contact had to get the police to unlock the doors. the contact stated that the key fobik became inoperative on several occasions after exiting the vehicle. an independent mechanic was made aware of the failure and stated that the body control module was faulty and needed to be reprogrammed. the vehicle was not repaired. a dealer and the manufacturer were not made aware of the failure. the failure mileage was approximately 168,000.
Complaint filed: 2016-02-01
Components: AIR BAGS
tl* the contact owns a 2004 honda odyssey. the contact received notification of nhtsa campaign number: 15v045000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2016-03-18
Components: AIR BAGS
takata recall. was notified almost a year ago about the air bag recall and still have not been provided a fix.
Complaint filed: 2016-06-16
Components: SERVICE BRAKES
tl* the contact owns a 1991 jeep cherokee. while driving at any speed, the brake pedal became stiff and the abs light illuminated. the failure was neither diagnosed nor repaired. the manufacturer was not made aware of the failure. the failure mileage was 127,000.
Complaint filed: 2016-02-24
Components: AIR BAGS
"takata recall at my local honda dealers request i made an appointment to get my airbag repaired according to the recall. upon repair my car was returned with the "srs" light continually on. i inquired about this issue and was informed the srs system failed this was never a problem before the repair and honda called the incident coincidental. the repair resulted in having no airbag system at all. i realize the car is a 2003, and i'm not as upset as i am disappointed (just to be clear), but this doesn't feel right to me and found your website in an article in consumer reports magazine and am wondering if this is a valid complaint report-able to you
Complaint filed: 2014-08-13
Components: SERVICE BRAKES
i was getting ready to stop at a red light when the brakes on the truck failed. the pedal went straight to the floor when pressed. after parking the truck and looking at the brake line (metal line) above the rear-end had rusted causing the tube to weaken and crack. *tr
Complaint filed: 2014-06-18
Components: ELECTRICAL SYSTEM
2005 chevrolet cobalt. consumer writes in regards to ignition switch and stalling problems. *smd the consumer stated the vehicle began stalling out and running on reduced power in november 2013. the consumer attempted to fix the problem himself, but to no avail. he then took the vehicle to two different mechanics who were unsuccessful at resolving the issue. he then went to the dealer, where he was informed multiple codes were displaying, and they spent quite some time, in fixing the issue. everything seemed ok for a while, and then the problem returned. the dealer then replaced the ignition switch and lock cylinder. the consumer did not believe, the ignition switch and lock cylinder were the main problem which caused his vehicle to stall. the stalling continued to be an ongoing issue. *jb
Complaint filed: 2014-11-06
Components: STRUCTURE
tl* the contact owns a 2004 nissan altima. while inspecting the vehicle, the contact discovered rust and corrosion under the front driver and passenger side subframe. the vehicle was taken to the dealer who diagnosed that both the front passenger and driver side of the subframe needed to be repaired. the manufacturer was notified of the failure. the failure mileage was 200,000.
Complaint filed: 2014-12-29
Components: POWER TRAIN
tl* the contact owns a 2004 cadillac srx. the contact stated that while attempting to shift into park, the gear lever hesitated. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 170,000.
Complaint filed: 2015-10-21
Components: AIR BAGS
tl* the contact owns a 1970 chrysler 300. the contact received notification of nhtsa campaign number: 15v313000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2015-08-16
Components: SERVICE BRAKES
i reside in michigan and the winters here are somewhat bad on vehicles but this is in no way acceptable for gm to get away with. i was out of town on the 15th of aug about 80 miles from home and preparing to make a right turn to enter onto the highway when the light turned yellow and the driver/car in front of me stopped suddenly and thankfully proceeded to turn hence getting out of my way because when i applied my brakes their was nothing right to the floorboard, i had known what just happened, ruptured a brake line. i proceeded to make the turn and somehow get the truck to stop while going down the on ramp of the highway. here is my biggest problem with gm s brake system. why when 1 line ruptures all of the rest of the system does not work to at least get the vehicle to stop? once i was able to have a look under the vehicle i noticed all brake lines appear to be steel and in terrible condition, so next question, why are auto company s allowed to use steel brake lines and not a corrosion proof stainless?? oh, wait to save money for bigger profits and ceo bonus s. i just can t believe in this day and age with technology we can t have an abs system work to where 1 line goes you still have some brakes for the name of safety like on the old classics where each line is independent to each wheel. i m just very lucky nobody was injured, could you imagine if i was on the highway and this happened at a higher speed??? unbelievable!!!!!
Complaint filed: 2014-08-18
Components: SERVICE BRAKES
i was approaching md highway 97 on nicodemus road when i depressed the brake pedal, which went to the floor with no braking effect. fortunately no vehicle was coming as i could not stop. the parking brake was insufficent for stopping the truck. i finally had to put the transmission in reverse to stop. one of the brake lines near the abs unit had burst due to rust. all of the lines at that location were rusty. i replaced all lines with stainless steel lines from an after-market supplier. i see that the fuel lines near that location are also rusty and will need to be replaced.
Complaint filed: 2018-01-11
Components: STRUCTURE
bought my truck last year off a toyota dealership they said they did a safty inspection on the truck, i was recently just told i should have my frame checked, so i did, and the frame did not pass but do to the previous owner forgot to get the frame under coated it voided out getting a new frame, so i went back to the dealership that i bought the truck at and ask them why they sold me a truck that has a bad frame but told me that it passed their safty inspection, there answer was sometime those things happens and there's nothing they can do. so my issue here is i owe over $10.000 on a truck that i was told is it's not safe to drive, but nobody want to fix someone screw up. i'm wondering if there any leagal actions i should consider or if somebody can help me resolve this issue. the dealerships name that i bought the truck from is, summit toyota of akron, ohio. thank you for listening. mr.summers
Complaint filed: 2015-05-21
Components: SERVICE BRAKES
on may 20, 2015 our 2001 chevrolet tahoe experienced a hydraulic brake line explosion due to excessive corrosion almost causing an accident. there was no warning light indication. the warning light came on long after the fact when testing the brakes while the vehicle was stationary.the steel hydraulic brake line to the left rear wheel ruptured totally unexspectedly. this is a serious safety related problem. general motors is aware and only a technical service bulletin has been issued, no recall. the nhtsa must demand that gm recall these vehicles for replacement of all these inferior hydraulic brake lines before deaths and serious injuries occur. i am submitting this form to make it public knowledge that this is a serious problem that could cause death and serious property damage if not addressed on all the affected vehicles. i am truly grateful that my wife was not injured or killed.
Complaint filed: 2015-04-08
Components: LATCHES/LOCKS/LINKAGES
we have had to replace the rear lock assembly and various other parts associated with it 4 times due to rusting. due to the part rusting it will no longer latch the door closed. the door can either pop open and thus cause a issue! when it won't lock inorder to drive the car it has to be bungee corded shut. which isn't safe either. we have spent almost $3000 on these repairs from 2005 until today. researching the web has revealed this is an issue with the sequoia system. toyota doesn't feel it is a concern when their 1-800 number is called and the issue reported. i feel this issue is a concern and toyota needs to fix this assembly issue. *tr
Complaint filed: 2014-04-04
Components: SERVICE BRAKES
massive brake line failure due to rust and corrosion of brake lines. *tr
Complaint filed: 2015-04-07
Components: SERVICE BRAKES
tried to stop and brakes failed due to rusted thru rear left steel brake line. now have 2 others rusted thru. car is at mechanic shop now mechanic is replacing all brake lines because he would not touch it other wise .hesaid i can expect at least a $1200.00 dollar bill or more. *tr
Complaint filed: 2016-06-27
Components: ELECTRICAL SYSTEM
tl* the contact owned a 2003 ford f-150. the contact stated that while the vehicle was parked and there was an abnormal odor of smoke. the contact stated that suddenly the vehicle engulfed into flames. the fire department was notified and was able to extinguish the fire. a fire report was filed. the vehicle was towed to the residence. the vehicle was destroyed. the manufacturer was not notified of the failure. the approximate failure mileage was 200,000.
Complaint filed: 2019-10-23
Components: AIR BAGS
air bag light all of sudden,after just starting up
Complaint filed: 2015-08-26
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 mitsubishi eclipse spyder. the contact stated that the vehicle was taken to the dealer for a tune up and the failure codes for p0301, p0401, and the egr appeared. the codes were cleared, but the p0301 failure code reappeared. the vehicle was repaired; however, the vehicle was later taken in for smog inspection and failed. the vehicle was diagnosed for egr failure. the vehicle was taken to an independent mechanic. the technician repaired the problem, however, the failure persisted. the vehicle was taken back to a dealer but the failure was unable to be duplicated. the manufacturer was not made aware of the failure. the approximate failure mileage was 315,000.
Complaint filed: 2014-11-04
Components: ELECTRICAL SYSTEM
2003 chevrolet classic. consumer writes in regards to ignition key recall notice. *smd according to the recall notice, the parts were not available. *jb
Complaint filed: 2019-11-05
Components: UNKNOWN OR OTHER
passenger dash cover has lost integrity/cracked along the lines where the airbag deploys and am concerned that the force of potential airbag deployment could be affected and not work as designed or deploy with too much force to cause injury or death to the occupant if the airbag cover should fly off upon deployment. this is an issue with the dash of many mazda vehicles and should at a minimum be reviewed. the car has not been in any accidents and the airbags recall has recently been performed by a mazda dealer.
Complaint filed: 2014-09-29
Components: STRUCTURE
i was changing some unrelated parts on my car when i realized my passenger side sub frame rear beam was almost completely rusted through while the driver side is fine. if this would snap it could pose a significant safety issue in my opinion. after doing some research online realized that this is a major issue with this generation of accord. *tr
Complaint filed: 2019-09-04
Components: STRUCTURE
tl* the contact owns a 2003 dodge ram 2500. -the frame was severely corroded. -vehicle unsafe to be driven ( diagnostic by independent mechanic ) -rust -the contact drove the vehicle to an independent mechanic, they determined vehicle not safe to be driven. the vehicle was not taken to the dealer for a diagnostic. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 170,000.
Complaint filed: 2015-02-02
Components: SUSPENSION
while checking out a broken leaf spring on my 1993 toyota pickup, i noticed some perforation on the frame near the front mount, and proceeded to insert a finger to the area to see how bad it was. the frame is completely rotted in the whole area next to the gas tank and. by the leaf spring mounts on both sides. the truck is definitely not safe to drive. i'm 100 percent sure i could pull the leaf spring right out of the frame. being an automotive technician for a dealer, i would like to inform nhtsa if they do not at least investigate these issues on the 1994 and below toyota pickups and force toyota to open a safety recall i will be doing everything i can to get together a class action lawsuit. this is ridiculous that a truck with this low mileage rots the frame out. i've seen 1950s cars that have been overgrown with weeds for 10 years that don't have this bad of a rust issue. there are 1000s of toyota pickup owners not included in the 1995+ frame recalls that are in the same situation that have not reported here. i ask nhtsa to go ahead and just google it. there are currently 1000s of forum posts where people have had the frames split in half, break leafs off, and have been rebuilding and replacing or scrapping their vehicles over this. i want to see some action taken with these complaints. *tr
Complaint filed: 2020-11-30
Components: VISIBILITY/WIPER
turned on windshield wipers and nothing happened. made it to the side of the road during downpour. checked fuses and still nothing. faulty solders on wiper control board. dangerous situation as visibility was greatly impaired. could have caused a life threatening crash.
Complaint filed: 2014-09-29
Components: AIR BAGS
tl* the contact owns a 2003 toyota avalon. while driving 40 mph and making a left turn at an intersection, another vehicle made an illegal turn into the contact's lane and crashed into the passenger side bumper. the air bags failed to deploy. the contact was not injured and a police report was filed. the contact received a recall notification for nhtsa campaign number: 14v147000 (air bags). the dealer stated that the parts were not available for repair. the manufacturer was not notified. the vehicle was repaired. the failure mileage was 69,000.
Complaint filed: 2015-03-16
Components: SERVICE BRAKES
i was traveling home from dropping my dog off at his groomer. i went to brake coming to an intersection to prepare for a change in the light when the brake pedal went straight down to the floor with no warning light in the gauges or information system until after the incident happened. i had very little braking at all and was able to get the truck to my resident without incident. i had the truck towed to a mechanic who informed me the brake line had rusted completely through. i have read many complaints being filed by other chevy silverado owners. when is gm going to be held responsible for failing parts on all of their vehicles? i was a lucky individual that it was early morning and very lite traffic on the road i was traveling. *tr
Complaint filed: 2014-03-07
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
a friend was driving my truck in a residential neighborhood. he was only going 20 mph when the gas light came on but the needle said it had half a tank. all of a sudden the radio locked up and all the needles on the dash started going crazy all the emblems on the dash lite up. we parked and turned off the truck. as soon as we went to turn back we had just started it not even 3 minutes later all of the gauges and lights on the truck it started freaking out again and now the driver side mirror and window control would no longer work. earlier that day i had taken it in a reputable shop to get the truck smogged and get it checked out. the truck passed smog and they said the truck had no problems. this was the first time it had ever done anything like this. *tr
Complaint filed: 2016-06-21
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2020-08-07
Components: AIR BAGS
honda sent me a letter in the mail telling me my car's driver airbag may not be working correctly. they said they didn't have parts to repair it yet and that they would reach out when they had them. that was in march and now it's august. it's almost a half year now that i've been driving a car that might not even have a working air bag in it. i've called them multiple times asking about it and they just say they don't have them and they can't even give me a time frame for when they might. this is just not acceptable for a recall on the driver airbag. they won't even give me any options to stay safe other than don't drive the car.
Complaint filed: 2018-10-29
Components: SERVICE BRAKES
this is the second time one of the break lines has rusted thru. this time i hit the brakes hard to miss two dear and the pedal went to the floor. i only could stop the truck with the emergency break. the truck has not been used off road and has been driven in virginia is hole life. the first time my mechanic caught a leak in the line before any problem.
Complaint filed: 2014-08-18
Components: STEERING
while driving our dutch star motorhome on northbound highway 101 at 55 mph in the los angeles ca. area and in the far right lane of the 4 lane freeway, the coach suddenly veered sharply to the left and i had no steering control at all. there was a very loud screeching roaring noise coming from the left front tire as the coach instantly crossed all of the remaining 3 lanes of heavy traffic and impacted the concrete center divider at freeway speed and at approximately a 45 degree angle to the lanes of traffic. the coach was deflected after is slammed into the concrete barrier and then slid another 300 feet along the wall until it came to rest on the wall in the center median. upon later examining the undercarriage of the motor home once it was towed to the impound yard and placed up on blocks, i noticed that the steering casting that is connected to the left front wheel tie rod had broken allowing the front left wheel to immediately turn to the full left turn position which caused me to have absolutely no steering control as we veered toward the 4 lanes of oncoming traffic in the southbound lanes that were traveling at around 65 to 70 mph. my wife and i want to warn others of a possible defect in other steering castings of the same design that could cause another wreck with the high probability of serious injuries or death. the motorhome was a total loss. *tr
Complaint filed: 2016-06-22
Components: POWER TRAIN
tl* the contact owns a 1997 mazda b-series 4000. while driving at any speed, the clutch failed to operate when attempting to change gears. the vehicle was taken to an independent mechanic who diagnosed that there was a fractured steel casting located under the steering wheel and behind the clutch and brake pedals. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 115,000.
Complaint filed: 2014-04-28
Components: STRUCTURE
dash cover and plastic substructure cracked and sharp pieces falling off into the dash. dash pulling away from the firewall on the passenger side. headlight and hvac control mounting points broken lose and falling into the dash. concerned about proper airbag deployment in event of a crash with lose dash fragments and the dash detaching further from the firewall and becoming a projectile causing additional injury to occupants. *js
Complaint filed: 2017-03-28
Components: STRUCTURE
driving the car home from work at 40 miles an hour and the cradle holding the motor fell out.
Complaint filed: 2015-05-05
Components: SUSPENSION
wife coming home from work spring blew and went through tire came to a sudden stop had it fixed when being fixed repair shop said other side was broke to so had both repaired later found subaru had a recall on this so called them on the 1800 number they said it was vin spec and ours wasn't on there i wish it met that our car wouldn't have done the same thing. they refused to give any on the repair cost, so they advertise the car is a safe car you hand down to your children but according to the manager i spoke with a 1999 and 140 thousand miles the car was beyond their worries. the car is in otherwise good shape. i guess from where they stand if they make it a few yrs on a bad design noone gets hurt they are off the hook . i just think this is unsafe and it should be taken care no matter what . *tr
Complaint filed: 2014-05-05
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
in about 2006, the fuel gauge in my husband's truck stopped functioning. it showed empty when tank was full. no recall notice was issued to us. when he had diagnosed, the diagnosis was a bad chip or electrical problem, or switch. it would be expensive to fix.at this time i was diagnosed with breast cancer underwent surgery $ mos. of chemo. my husband,military retiree, stayed with me in hospital. after my chemo, he had both hips replaced and was being treated until 2013 for spinal injections. in july 2013, he was diagnosed with stage 4 cancer passed away in august. in the meantime, when he drove the truck he recorded mileage after a fill in order to keep track of amt. of fuel.i always worried about this as being non-safe, but he could only get into a truck because of his medical condition, so our choices were limited.now after his passing, the truck is in my name but i do not drive it because i am afraid for my safety because of the defect.i am still under the care of an oncologist and need the truck at this time. are you able to help with this problem? it would relieve the stress give me peace of mind regarding my safety. i await your response. i was referred to you by the nhtsa. *tr
Complaint filed: 2017-06-08
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 infiniti i35. while driving, the vehicle stalled without warning. the vehicle was able to restart on the first attempt. the vehicle was taken to a local dealer (roswell infiniti of north atlanta located on 11405 alpharetta hwy, roswell, ga, 30076). the failure occurred one time with the technician, but the cause of the failure could not be determined. the vin was not included in nhtsa campaign number: 03v455000 (engine). the manufacturer was not made aware of the failure. the failurmileage was approximately 76,000. .updated 07/11/17 *bf.updated 10/27/17 *bf the consumer stated the manufacturer was notified, but did not offer any assistance.updated 11/2/2017*js
Complaint filed: 2019-05-10
Components: STRUCTURE
tl* the contact owns a 2003 toyota tacoma. the contact stated that the vehicle frame was rusted. there were cracks around the sub frame and the vehicle had an unstable body. the vehicle was taken to an independent mechanic who confirmed the failure however, the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage 210,000.
Complaint filed: 2016-03-28
Components: STRUCTURE
"takata recall" passenger door will not open from the outside and tried getting the problem fix but no luck.
Complaint filed: 2017-04-29
Components: STRUCTURE,UNKNOWN OR OTHER
coach side glass is bowing (changing shape) and de-bonding. all glass on coach says "si-gi", which is the defective glass subject to a recall (nhtsa recall 10v373000). contacted mci in 2015 after 1 of the pieces of glass actually almost fell out. mfgr refuses to honor warranty because they shipped replacement glass to the previous vehicle owner for them to install themselves. defective si-gi glass still in the coach. mfgr practice of shipping replacement glass to owners is a very bad idea. mfgr does not actually verify that the work was completed. i'm sure 95% of owners never get around to installing it or just keep the glass as spares, so the recall is actually never completed. as temporary fix, we re-bonded the glass that was coming de-bonded, but it is becoming de-bonded again, since glass on the bus has bowed. we want mfgr to honor the recall, as it was never done, and glass is very bad.
Complaint filed: 2015-12-07
Components: AIR BAGS
airbag warning light started flashing(red) for no reason while i was driving. which means it is inactive.
Complaint filed: 2014-09-17
Components: ENGINE
tl* the contact owns a 2000 cadillac deville. the contact stated that while driving 50 mph, the vehicle stalled. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and stated the vehicle was included in recall nhtsa campaign number: 14v355000 (electrical system). the failure mileage was 135,000. the vin was not available.
Complaint filed: 2018-08-07
Components: STRUCTURE
purchased a few weeks ago from a dealer. the steering became noticeably 'off' and sporadic while driving. took to a few shops and says the gram is cracked in the front and the wheel is separating from the car.
Complaint filed: 2020-05-26
Components: AIR BAGS
tl* takata recall. the contact owns a 1999 bmw 323i. the contact received notification of nhtsa campaign number: 19v852000 (air bags) however, the part to do the recall repair was not available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact called two bmw dealers, including steve thomas bmw (411 daily drive, camarillo, ca 93010), and it was confirmed that the parts were not available. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2015-10-06
Components: AIR BAGS
tl* the contact owns a 2002 dodge grand caravan. while starting the vehicle, the air bag warning indicator illuminated intermittently. the vehicle was taken to an independent mechanic for diagnostic testing. the trouble code detected that the front passenger side seat belt pretensioner was faulty. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 100,000.
Complaint filed: 2016-02-29
Components: EXTERIOR LIGHTING
tl* the contact owns a 2003 ford taurus. the contact was being signaled by other drivers that the rear brake lights were illuminated all the time until the brake pedal was depressed. the vehicle was taken to the dealer for inspection and the mechanic notified the contact of the failure. the manufacturer was notified of the failure. the contact also stated that there was a recall issued in 2004 for the same type of failure. the vehicle was not repaired. the approximate failure mileage was 212,000. updated 05/10/16*lj *tr
Complaint filed: 2020-06-12
Components: UNKNOWN OR OTHER
in sept-oct of 2019 took van into [xxx] and told them about a leak that would puddle in passenger right front seat. [xxx] said its aftermarket nothing we can do. a couple days ago the moon roof would not close completely. driving down the highway my moon roof flew out of my car. now there is no ceiling. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2018-01-06
Components: AIR BAGS
airbag has partially opened and i am afraid it will explode at any given moment.
Complaint filed: 2014-06-27
Components: AIR BAGS
tl* the contact owns a 2004 saturn ion. the contact stated that in april of 2014, he received notification of nhtsa campaign number: 14v047000 (air bags , electrical system ). the contact stated that he attempted to get the vehicle repaired but the parts were unavailable. the vehicle was not repaired. the manufacturer was notified. the contact had not experienced the failure.
Complaint filed: 2015-06-20
Components: SERVICE BRAKES
rear pads and rotors failed june 8, 2015. o/d light blinking with check engine light on, on june 12, 2015. transmission shop got the codes and stated i don't have 2nd and 5th gears. $2000.00 cost. please force recall! help! many other repairs including u-joints, tie rods, front axle, front rotors with pads etc. since i bought it in april 2013.
Complaint filed: 2015-06-05
Components: AIR BAGS
tl* the contact owns a 2004 hyundai santa fe. the contact stated that the air bag warning lamp remained illuminated near the front passenger side, indicating a malfunction. the vehicle was not diagnosed or repaired. the contact was made aware that the vehicle was included in nhtsa campaign number: 14v435000 (suspension) and was waiting for the recall notification. the manufacturer was notified of the failure. the approximate failure mileage was 137,000.
Complaint filed: 2016-06-24
Components: FUEL/PROPULSION SYSTEM
driving then one day gas gage turn off saying empty all the time hard to push on gas
Complaint filed: 2015-04-21
Components: STRUCTURE
floorboards rusted through, i was getting splashed while driving through an unavoidable puddle in the road. looks to be four separate spots, all four seating areas affected. *tr
Complaint filed: 2015-11-23
Components: AIR BAGS
tl* the contact owns a 2003 toyota avalon. the contact received notification of nhtsa campaign number: 15v043000 (air bags) however, the part to do the repair was unavailable. the contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 04/07/16*lj ;updated 4/27/18*jb *tr
Complaint filed: 2017-05-25
Components: STRUCTURE
dash is cracked completely. pieces of the dash has fallen in the air vents. it's a safety issue if i get into an accident due to a piece might hit me or my passenger. have a 2002 ford focus zts, i have taken care my dodge better than my ford and the dash is in perfect condition
Complaint filed: 2016-06-22
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 chrysler pt cruiser. while driving approximately 60 mph, the vehicle stalled, a warning light illuminated, and an alarm sounded. the failure recurred ten times. the vehicle was taken to a dealer where it was diagnosed that the alarm system needed to be reset. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 130,000.