vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2021-07-12
Components: STRUCTURE
the contact owns a 2003 toyota sequoia. the contact stated that the vehicle was rusted and towed to the local dealer and diagnosed that the rear differential casing and steering column needed to be replaced. the manufacturer was contacted however, no further assistance was provided. the failure mileage was 240,000.note: while driving, a loud grinding noise was heard and the vehicle was shaking. 1 pulled over and had the car towed. it was determined the rear differential casing was completely rusted and the oil leaked out. it-was also determined the steering column was completely rusted. the vehicle was recalled in 2012, due to rust issues. the dealership stated they would do the recall work but the vehicle was in poor shape. when i contacted toyota, they said it was a courtesy recall and will not do any further. consumer is asking for assistance with the cost of repair due to poor workmanship.
Complaint filed: 2017-12-05
Components: STRUCTURE
when attempting to open doors from outside it is very difficult. this could be a safety issue in an accident if attempting to get someone out. also the latch for the hood has the same problem
Complaint filed: 2015-12-03
Components: AIR BAGS
takata recall we have received the remedy notice. none of the dealers in our area have the necessary parts to perform the remedy. further that the parts have been back ordered for months. toyota's letter says this is a serious safety issue. if toyota took this situation seriously, or if it affected their bottom line, they would see to it that they had the parts ready to be installed. if anyone is injured in my car because of failure to correct the issue, i will hold toyota and nhtsa responsible.
Complaint filed: 2024-12-25
Components: AIR BAGS
my incident that i am reporting about is regarding the safety recall on my 2000 acura tl -safety recall: multi-model nadi airbag inflator safety recall h6s jan 22, 2020 my issue is that i have contacted the dealer in my area on multiple occasions and have been told things such as “they must order the part needed and will get back to me once it has arrived” or they aren’t sure my vehicle was effected by this recall, after i informed them i have a letter stating my vehicle is one of the vehicles effected by the recall, i have takes to multiple different people through phone calls, emails, and even third party services. they never return my calls or attempts to resolve this issue and it is a major safety concern. i don’t know how else to approach this situation.
Complaint filed: 2015-04-06
Components: SERVICE BRAKES
tl* the contact owns a 2003 ford windstar. while driving approximately 65 mph, the brakes failed without warning and caused the contact to crash the vehicle into a deer. the failure recurred on several occasions. the contact stated that the abs and brake warning indicators were continuously illuminated. the contact did not specify if a police report was filed or if any injuries were sustained. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the approximate failure mileage was 102,000.
Complaint filed: 2016-09-19
Components: SERVICE BRAKES
i own a 2003 e320 mercedes benz with 67,000 miles. i took my car to a dealership and was told my sbc unit needs to be replaced. i was also told that the warranty on this component was extended but is now outside the extended warranty period. why was not covered by a recall rather than just an extended warranty? this seems to indicate mercedes is acknowledging a faulty component. this appears to potentially affect safety so i would hope mercedes would be eager to replace the sbcs.
Complaint filed: 2015-02-05
Components: ELECTRICAL SYSTEM
1997 chevrolet malibu. the consumer states that the auto would not start or would continue to run after the key was removed from the ignition. *ta the consumer stated the vehicle left her stranded during the months of may, june, and july. the ignition lock cylinder was finally replaced. *jb
Complaint filed: 2014-09-19
Components: STRUCTURE
tl* the contact owns a 2004 cadillac cts. the contact stated that the trunk cylinders failed to hold the trunk open. the failure occurred on multiple occasions. the contact sustained head and hand injuries due to the failure, but did not require medical attention. the vehicle was taken to an independent mechanic who stated that the trunk cylinders needed to be repaired or replaced. the manufacturer was not notified of the failure. the approximate failure mileage was 25,000.
Complaint filed: 2016-08-31
Components: SERVICE BRAKES
abs system is kicking in at slow speeds, as in a crawl like you were driving next to a walking person. like i am pushing on the brake pedal and it is pushing back and not allowing me to stop truck. very scary
Complaint filed: 2015-10-19
Components: STRUCTURE
the frame on the tj model years wranglers are made in a box design with no drain holes at the bottom so when water or other corrosives get in they are trapped and this makes the frame rust from the inside out. by the time this is detected it's to late ,the frame is unsafe and won't pas inspection. don't wait until someone is killed because off this very unsafe design, do something now.
Complaint filed: 2016-06-17
Components: STEERING
tl* the contact owns a 2003 toyota prius. while driving 10 mph, and making a left turn, the steering wheel shook violently. the vehicle was taken to the dealer, but the cause of the failure could not be found. the vehicle was not repaired. the vin was included in nhtsa campaign number: 11v304000 (steering). the manufacturer was not notified of the failure. the approximate failure mileage was 100,000.
Complaint filed: 2016-05-04
Components: STRUCTURE
the roof and drivers side door black paint peeling. i have seen a few other same cars with the same problem.
Complaint filed: 2014-06-04
Components: ELECTRICAL SYSTEM
vehicle's gauges were not accurate. the speedometer would be working fine then it would gradually go to 0 when i was driving. rpm would be at 6 and then gas gauge would quit working. cluster had to be replaced. chevrolet manufacturer gave me a discount of $75 to replace. this item should be classified as a recall as it was a matter to safety and there were other chevrolet vehicles that had the same problem at dealership. *tr
Complaint filed: 2014-06-17
Components: ELECTRICAL SYSTEM
my vehicle stalled on the freeway as i was going 65 miles an hour. i was lucky i did not get into an accident. *tr
Complaint filed: 2018-11-01
Components: STRUCTURE
our 2001 toyota sequoia had a limited service campaign recall in 2013-2014 for severe rust problems in the frame. we took it to the dealer we bought it from. they either would replace the frame or just under coat the frame. they told us we only needed the undercoating - not to replace the frame. now the frame is completely rusted out. my understanding is that toyota did a recall for the same problem in newer cars (i believe 2005-2008), but will not do anything for later model cars, yet it is exactly the same rust issue. toyota was able to undercoat the frames, which did not fix the problem, rather than replacing the entire frame, which was much more expensive for them. this same problem also occurred with the toyota tacoma trucks.
Complaint filed: 2015-11-03
Components: ELECTRICAL SYSTEM
headlamps are not bright enough at night. sometimes the car won,t start. i let it sit a while, then it starts. this is usually in the summer. before i turn off the ignition, i turn off all the blowers. (air) that seems to work. the windows fog up when it is humid and the blowers won't clear them.
Complaint filed: 2016-08-10
Components: STRUCTURE
tl* the contact owns a 2002 volkswagen beetle convertible. while driving approximately 40 mph in the rain, water suddenly leaked into the cabin of the vehicle and onto the driver. the cause of the failure was not diagnosed. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 29,000.
Complaint filed: 2015-01-31
Components: STRUCTURE
i was driving on a busy downtown street when i turned a corner at approximately 10 mph. as i turned i felt an awful jar. i was pulling a 12' empty trailer. i looked in my rear view mirror to see my trailer lift up about 3-4 ft. it stayed on the ball hitch but bounced terribly. i also saw a tire rolling across the road fortunately not hitting any other car. i pulled over and checked around my truck. i accounted for all 4 tires on my truck and the two on my trailer. i thought i must had run over one laying in the street. then i noticed my spare was missing and saw the metal piece where cable goes through laying in the road. the cable broke off which dropped the spare into the road which my trailer ran over. had i been going faster or on a busier highway there probably would had been more damage. only damage i incurred was my trailer mesh floor broke weld and now it is bent frame. i am not looking for a recall must at least make people aware to have this cable checked periodically and replaced if needed. *tr
Complaint filed: 2022-01-25
Components: AIR BAGS
the contact owns a 2002 honda accord. the contact stated that while driving at 70 mph, the contact crashed into a guard rail, and then the median's metal barrier. none of the air bags deployed upon impact. the contact sustained a bulging disc in her neck, and her husband, who was the passenger, had a broken neck. the contact and her husband later received medical treatment at the hospital. a police report was filed. the vehicle was towed to a tow yard and later taken to the contact's residence, where it remained. the insurance company did not deem the vehicle totaled. the manufacturer was not made aware of the failure. prior to the collision, the vehicle had previously been serviced for the driver's and passenger's side air bags. the failure mileage was 258,673.
Complaint filed: 2015-09-08
Components: ELECTRICAL SYSTEM,EQUIPMENT
tl* the contact owns a 2000 chevrolet impala. while operating the vehicle, the air conditioner suddenly stopped working after shutting the vehicle off. the doors would not unlock and trapped the driver inside the vehicle. the contact indicated that a security sensor light illuminated on the instrument panel. in addition, when the vehicle was shut off, all the interior and exterior lights remained illuminated. the cause of the failures was not diagnosed. the manufacturer was notified. the failure mileage was 73,000. ma 10/26/2015 *cn
Complaint filed: 2018-08-14
Components: STRUCTURE
tl* the contact owns a 2002 honda accord. while driving various speeds, the vehicle emitted an abnormal noise. there were no warning indicators illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that the subframe was severely corroded and needed to be replaced. the manufacturer was notified of the failure and informed the contact to call a dealer. the dealer was not contacted. the failure mileage was approximately 120,000.
Complaint filed: 2014-06-17
Components: ELECTRICAL SYSTEM,ENGINE
tl* the contact owns a 2004 ford escape. the contact stated that while driving around a turn about circle, the vehicle stalled. the vehicle was able to be restarted. the contact stated that the failure recurred multiple times intermittently. the vehicle was taken to the dealer several times and they were not able to replicate nor diagnose the failure. the manufacturer was notified of the failure several times to no avail. the approximate failure mileage was 70,000.
Complaint filed: 2019-08-12
Components: ELECTRICAL SYSTEM
my under hood fuse box went up in flames while driving on a back road in my home town. i was doing 45 mph when then truck shut down without warning. i at first thought was the fuel pump went. when i opened my drivers door i could smell something was burning. i pulled the hood release as i exited kindly down and looked under the truck did not see and smoke. i then went and opened the hood and noticed the under hood fuse box was on fire and was being fueled by the battery i rash to the back and grabbed a pair of pliers to discuss connect the battery. i feel this is a huge issue because i had to call 6 different junk yards some the parts were already removed and others did not have all but had one of them and a couple the parts were melted and burnt.
Complaint filed: 2017-05-08
Components: STRUCTURE
the back lift gate has a crack. i have noticed this on practically every other exploer of this year. i contacted ford several years ago and they said since it was a defect that was not a danger they would not recall or repair it.
Complaint filed: 2014-10-02
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1998 oldsmobile intrigue. the contact received a recall notice for nhtsa campaign number: 14v400000 (electrical system) in september of 2014. the recall notice stated that the parts would be available by october 1, 2014. the contact notified the dealer after october 1, 2014 and was informed that the parts were still not available. the contact had not experienced a failure. updated 11/21/14*cn
Complaint filed: 2018-04-26
Components: STRUCTURE
entire frame is rusted causing the transmission to fall out. almost made my son crash into a tree after losing control of the vehicle.
Complaint filed: 2014-05-23
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1997 gmc suburban. the contact stated that after turning the vehicle off she was unable to restart it due to a faulty ignition switch. the contact indicated that after inserting the key she was unable to turn the ignition switch to start the engine. the contact indicated that the ignition switch was replaced multiple times for the same defect. the failure was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 169,000.
Complaint filed: 2019-11-17
Components: ELECTRICAL SYSTEM,ENGINE
stared driving on the highway when the car was trying to go out got off the highway pull to the side and then it stop running tryed to start it up it wouldn't do nothing battery brand new llights came it that was it once i was towed by the guy said off the top it is eclectically he even tryed to give it a jump and it wouldn't jump and that's where iam
Complaint filed: 2018-08-21
Components: STRUCTURE
the frame on the 2003 toyota 4runner has an excessive amount of frame rust. others have reported this issue and it is believed to be a design flaw by toyota. due to the excessive amount of rust, there is a major safety concern.
Complaint filed: 2014-10-15
Components: SERVICE BRAKES
pulled off interstate 95 to switch drivers. when the vehicle stopped and was put into park the brake lines ruptured. on inspection lines were completely rusted (all 3). chevrolet corporate refuses any responsibility for inferior material, dealer is charging $3400 to replace lines. exactly 2 minutes earlier and the truck would have been on 95 and this would have been disastrous and perhaps fatal. *tr
Complaint filed: 2020-08-26
Components: AIR BAGS,SEAT BELTS
i slid off a wet curvy down hill road and slammed into an embankment. went unconscious and woke with a large laceration to back of head. saw that the passenger airbags exploded but none for driver's side. seatbelt on driver's side tighten so tight could strangled me if i was wearing it. have video of malfunctioning seatbelt and airbag
Complaint filed: 2014-07-10
Components: AIR BAGS
tl* the contact owns a 2004 yukon denali. the contact stated while merging into traffic, the front of the vehicle crashed into the front passenger side door of another vehicle. the contact mentioned the front passenger air bag failed to deploy. a police report was filed. the front passenger sustained head trauma, knee and ankle was fractured. the rear drivers side passenger sustained a ripped eye lid, and the rear side passenger sustained 4 fractured teeth and damaged her intestine. a fatality was reported on the other vehicle involved. the vehicle was destroyed. the manufacturer was made aware of the crash. the failure and current mileage was unknown. the vin was not available.
Complaint filed: 2017-12-18
Components: SEATS
on 12-3-17 grant county sheriff's department officers responded to a call in swayzee, in reference an unresponsive toddler. a 20 month old who had fallen asleep in the third row of a 2004 lincoln navigator. the parents had gone to sweetser to help a relative move. upon arriving at sweetser, the mother told the father she was taking "the baby" out to change her diaper. the father took that to mean their 20 month old; however the mother meant the 8 month old that she was babysitting. the father did not know his 20 month old had fallen asleep in the third row seat. he loaded items in a trailer and had three other items to fit. he pushed the buttons located in the back of the vehicle to fold down the automatic third row seats. the seats folded completely down and he loaded the items in the vehicle. they drove to swayzee where they realized their 20 month old was not around. the mother remembered her being in the third row seat. the father removed the items and raised the seats where he located the 20 month old unresponsive. autopsy showed she died of suffocation due to compression on the chest. reenactments were videotaped and photographed using a cpr doll 2 inches shorter than the 20 month old, the seats folded down flat all three times these were conducted. our concern with the vehicle is the fact there was no sensors that kept the seats from completely folding with the child on the seat.
Complaint filed: 2017-04-21
Components: SERVICE BRAKES
tl* the contact owns a 2003 chevrolet avalanche 1500. while driving 25 mph, the contact depressed the brake pedal and noticed that there was no brake functionality. the contact was able to coast the vehicle to the nearest fuel station. the brake warning indicator illuminated when the failure occurred. the vehicle was taken to an independent mechanic who diagnosed that the front brake line failed due to corrosion and the rear brake line also experienced severe corrosion and needed to be replaced. the vehicle was repaired. the dealer and manufacturer were notified of the failure. the failure mileage was approximately 105,000.
Complaint filed: 2014-10-03
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 oldsmobile alero. the contact stated there was an extreme delayed response after turning the ignition key into the accessory on mode. the dealer stated that the ignition tumbler needed to be replaced. the vehicle was repaired, but the failure recurred fourteen months later. the vehicle was not repaired again. the manufacturer was notified. the approximate failure mileage was 45,000.
Complaint filed: 2016-08-12
Components: STRUCTURE
tl* the contact owns a 2002 terez xt55 equipped with a hi ranger boom, serial number: 1990508882. while attempting to utilize the hi ranger boom, the bracket failed. the unit was taken to the dealer where it was diagnosed that the boom failed and would need to be repaired. the vehicle was not repaired. the manufacturer was notified of the failure. the vin and failure mileage were unknown.
Complaint filed: 2014-12-04
Components: AIR BAGS
i turned the ignition key and the driver's airbag deployed, striking me in the face and chest, knocking me unconscious and damaging my right eye and breast and causing chemical burns on my face and neck. i was transported to the emergency room and spent most of the night at the hospital and followup the following day by eye surgeons and retina specialists. i sustained permanent damage to my right eye which resulted in a blind-spot. i was unable to drive or work for a week. i required extensive medical treatment over the course of several months and am still closely monitored by the eye doctor for the damage to my eye (which i have been told will almost certainly result in glaucoma). volvo refused to take any responsibility or made any reimbursement for damages, medical or loss of my vehicle and stalled all efforts through the court system, even after initially indicating to my attorney that they wouldn't contest settlement. my vehicle was 17 years old but was in excellent condition and well-maintained and had relatively low mileage according to all volvo's pr claims. i ended up not having my vehicle at all, because volvo directed that the car could not be repaired until the case was settled and the storage fee at the service shop accumulated to over $3600, more than the value of the car and i finally signed the title over to the service shop. *tr
Complaint filed: 2019-09-30
Components: FUEL/PROPULSION SYSTEM
fuel back flows out the gas tank on the ground no matter the fuel level. fuel will dump onto the ground at varying degrees. multiple reports by the forums. i will be submitting this link so others can post to prove this is not a one time thing
Complaint filed: 2015-08-11
Components: AIR BAGS
tl* the contact owns a 2003 honda accord. the contact received notification of nhtsa campaign number: 15v320000 (air bags); however, the part needed to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time to do the repair. the manufacturer was notified of the issue. the contact had not experienced a failure.
Complaint filed: 2023-08-16
Components: AIR BAGS
srs airbag light stays on.
Complaint filed: 2014-06-30
Components: STRUCTURE
driver side floor stays sopping wet. i am assuming this is from the ac drain hose. mechanics want $700-1000 to attempt to fix the problem, but say there are no guarantees as this has been an ongoing defect with the 2004 endeavor. this raises several safety issues with main one being that feet are wet and slippery and likely to cause being unable to brake as needed due to foot slipping off pedal. other safety concerns are in regards to the mold due to being unable to keep it dry. please recall this and have it fixed as it should be. the consumer should not have to absorb this cost when it is a defect that should not have occurred. *tr
Complaint filed: 2014-10-15
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 cadillac deville. the contact received a notification for nhtsa campaign number: 14v355000 (electrical system). however, the parts was not available to perform the repairs. the manufacturer was notified of the issue. the contact had not experienced a failure.
Complaint filed: 2017-09-19
Components: FUEL/PROPULSION SYSTEM
my gas gauge quit working, so i never know exactly how much fuel i have.
Complaint filed: 2018-10-29
Components: SERVICE BRAKES
tl* the contact owns a 2001 chevrolet suburban 1500. the contact stated that the vehicle was put on a lift and it was discovered that the brake line was corroded, causing a leak. the vehicle was taken to an independent mechanic where it was diagnosed that the brake lines needed to be replaced. the contact called the ed bozarth chevrolet dealer (877-721-4901, 3731 sw topeka blvd, topeka, ks 66609) and was told that there was no recall. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 140,000. *tt consumer stated brake lines corroded and was leaking. updated 12/18/18*jb
Complaint filed: 2014-08-20
Components: ELECTRICAL SYSTEM
when it first occurred there was a security light in the instrument display that suddenly came on (security) and stayed on as i was driving. the next morning as i tried to start my car it wouldn't start. and i looked in the owners manual and it stated that the ignition light starts to flash after turning the key to the on or run position then the ignition needs to be serviced. *tr
Complaint filed: 2015-10-06
Components: AIR BAGS
i'm interested in knowing about the safety of my passengers as of right now i have to cut off the passenger side airbag / and am worried about transporting my young great neice or nephew picking them up from some school functions .and would appreciate a call or letter knowing this is going to soon be taken care of .thanks
Complaint filed: 2016-01-25
Components: STRUCTURE
i noticed a few weeks ago that the hood had started to bounce somewhat while car was in operation, upon investigating i found the support that the hood latch assembly is attached ( bulkhead / cross member) had a hairline crack appearing. within a matter of a few weeks the entire latch assembly had broken loose. once this happens even the secondary latch is useless, at this point the only thing keeping the hood from flying open during the course of driving which involves air turbulence is a very thin gauge steel cable connected to the inside hood release latch which isn't meant to restrain hood from flying open. i've also found one documented case of a hood flying open while car is traveling down interstate in ohio, this was a 2004 honda civic and the traffic crash report number is 10-119-89. i've contacted american honda corporation and expressed my concerns regarding this safety issue on january 19, 2016 . so far i've only received a case file number (04405315) and a lot of run around. i've been told in different conversation my car is 13 years old and out of warranty. i know that. the car was also out of warranty when both airbags produced by takata corporation had to be replaced. i feel this hood latch problem is just as dangerous if not more so, if ones hood comes unlatched going down a highway or worse a interstate this could very easily result in a major pile up putting numerous individuals at risk for loss of life and property damage. i've taken the car to a local honda dealership, bryan honda located here in fayetteville, nc. a service advisor and fixed operations director by the name of todd kuther has inspected the car, took photos and forwarded to american honda using the case file (04405315)
Complaint filed: 2015-10-09
Components: AIR BAGS
tl* the contact owns a 2004 honda accord. the contact stated that the air bag light remained illuminated. the contact received notification of nhtsa campaign number: 15v370000 (air bags) and stated that the part needed for the recall repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was 117,000.
Complaint filed: 2020-03-26
Components: AIR BAGS
tl* the contact owns a 2001 acura cl. the contact received notification of nhtsa campaign number: 20v027000 (air bags) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer exceeded a reasonable amount time for the recall repair. the contact stated that the air bag warning light illuminated intermittently. the vehicle was taken to gettle acura located at (4891 clark rd, sarasota, fl 34233, (941) 343-5700) where it was confirmed that the part was not available. the manufacturer was made aware of the issue. the contact was informed that remedy part would be available in a year. the approximate failure mileage was 150,455. vin tool confirms parts unavailable.
Complaint filed: 2014-02-18
Components: SERVICE BRAKES
tl* the contact owns a 1998 dodge ram 1500. the contact stated that while driving approximately 70 mph, the brakes became inoperable. the failure recurred several times over a period of one month. the vehicle was repaired however, the failure recurred. the vehicle was not further repaired. the manufacturer was not made aware of the problem. the vin was not available. the approximate failure mileage was 178,000.
Complaint filed: 2017-01-08
Components: SERVICE BRAKES
had my truck looked at by all american chevrolet in 2014 after i read your article a couple of years ago, and while they said the lines looked rusty underneath the truck, things looked ok. the gm exec [xxx] was estimating a $500 repair cost, and figured it was no big deal when i eventually got to that point. i also read that gm said if a problem occurred i'd not lose braking because it was a double system, and that i would also get an indication on the dash of a problem. sadly over the christmas holiday 2016, i experienced a total brake line failure, and luckily no one was hurt. the repair was not the $500 estimated by gm it was over $2,000. ".g.m. does not comment on other automakers? recalls, [xxx], a spokesman for g.m., wrote in an email. [xxx] gm added that general motors had developed a parts kit last year for the brake lines." ?these are available through dealers and the aftermarket,? he said. ?based on time studies, the repair including labor should cost about $500. we can only suggest how much labor time the repair should take.? i also received no warning on the dash of the truck when the lines failed, and the fluid was pouring onto the road, i could see a trail of it behind the car. luckily i had kept the emergency brake well maintained and i downshifted the truck to stop and had it towed by aaa to the shop. can we talk about this or who at gm should i speak with? when the brakes failed i needed to get the truck repaired right away and the cost was over $2200. [xxx] [xxx] *dl information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'*jb
Complaint filed: 2014-04-12
Components: STRUCTURE
a frame support (cross member) has a hole big enough to put part of your hand into. this whole also goes right out the back side of the support. this support not only holds up the engine but also gives stability to the front end. risks are loss of life,complete loss of control and or severe engine damage should support fail. *js
Complaint filed: 2015-05-13
Components: ELECTRICAL SYSTEM
in 2010 i had to have the ignition starter switch because my 2003 trailblazer would not start. this cost 300.00 plus the tow charge. on may 7th. 2015 i had to have the same switch replaced again, now not two weeks later the ignition switch is acting up again. i called general motors and they said there was no recall on my trailblazer, and i could contact my local chevrolet dealer and see if they can tell me what i can do. i know what that information will be, bring it in and they will repair it, and that will cost me several hundred dollars. thanks to general motors.
Complaint filed: 2014-07-09
Components: SERVICE BRAKES
i was driving northbound on old us 23 in brighton, mi and stepped on the brake. the pedal went all the way to the floor and barely got the truck stopped. one of the brake lines had ruptured. polarchios auto repair (brighton, mi) identified the problem as a ruptured brake line due to corrosion. i had never heard of brake lines corroding and while not happy about the approx. $350 repair did not think too much of the incident thinking this was not a common problem. polarchios told me this was not an isolated problem and had repaired several other trucks for this problem. i saw that this agency was investigating the problem and was encouraging gm to recall and repair these vehicles and wanted to provide my experience. i would think a recall is in order as i only had one line fail, there are 3 more.when will those fail? as serious as the gm ignition key issues are, i would think the ability to stop would be at least as important. please call me at if you have any questions - thank you for the good work that you do! *tr
Complaint filed: 2014-04-03
Components: STRUCTURE
my 1999 dodge ram 2500 dash is falling apart. it is starting to "chunk" meaning pieces are coming out of it in what i would describe as sharp jagged "shards" with pointy edges. noticed it beginning of last year as a single crack, not it is extensive an spreading across my entire dash. i am concerned because now wiring is exposed which could short lights etc. the chunks could fly out at high speeds into my eyes blinding my vision. in a wreck who knows what would happen. *tr
Complaint filed: 2014-10-28
Components: FUEL SYSTEM, GASOLINE,STRUCTURE
2003 jeep liberty. consumer writes in regards to recall reimbursement. *tgw the consumer stated at the time of the recall, the parts were not available, so he purchased the parts from a different source and according to the recall, with proof of payment he would be reimbursed within 60 days. recall 13v252000. *jb
Complaint filed: 2015-01-05
Components: AIR BAGS
tl* the contact owns a 2003 toyota tundra. the vehicle was included in nhtsa campaign numbers: 14v350000 (air bags) and 05v254000 (air bags). the dealer stated that the parts would not be available for months and offered to provide an interim repair by disconnecting the front passenger side air bag until the part was available. the contact stated that the delay was unreasonable and wanted a permanent repair for the air bag failure. the manufacturer was notified. the vehicle was not repaired. the contact had not experienced a failure.
Complaint filed: 2014-07-22
Components: STRUCTURE
tl* the contact owns a 1999 mercedes e320. the contact stated that while driving approximately 20 mph, an abnormal noise was coming from the front driver's side of the vehicle. the contact indicated that after inspecting the vehicle, the front driver side appeared to be lowered. after taking the front driver side wheel off the contact discovered that the wheel well was corroded and the suspension was damaged. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 190,000.
Complaint filed: 2015-12-16
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. the manufacturer was not made aware of the issue. vin tool confirms parts unavailable. updated 03/09/16*lj
Complaint filed: 2015-07-15
Components: ELECTRICAL SYSTEM
tl* the contact owned a 2004 nissan titan. while driving at 55 mph, the entire instrument panel illuminated and an abnormal odor emitted into the vehicle. the vehicle was maneuvered to the side of the road and the vehicle caught fire. the contact was not injured. the vehicle was destroyed and a police report was filed. the manufacturer was not notified of the failure. the approximate failure mileage was 98,000.
Complaint filed: 2014-03-05
Components: STEERING,POWER TRAIN
after driving into a parking spot i tried to put the car into park and the gearshift fell. after it fell again i tried once more and it broke completely off. we had to take it to the dealership whom just turned it off and later informed us that they would have to replace the entire steering column which would cost $1700 just because one piece was poorly constructed and made of soft metal. it has been almost a month and now we're being told the part is on back-order so we still have no car. we've read where this has happened to others but yet nothing has been done about this problem by the ford company. *tr
Complaint filed: 2014-09-12
Components: STRUCTURE
tl* the contact owns a 2001 toyota tundra. while the vehicle was being serviced at an independent repair facility, the mechanic noticed that the entire frame was severely corroded. the manufacturer was made aware of the failure and declined to provide a remedy. the vehicle was not repaired. the failure mileage was 105,000.
Complaint filed: 2015-03-20
Components: AIR BAGS
january 2015 i received an air bag recall on 2003 honda pilot, the same day i contacted tempe honda with my recall id number to schedule an appointment to have the issue taking care of, promptly e-mail confirmation was received with the date and time available and no further question of any kind. when i arrived to the tempe honda dealer the day of the appointment a service representative asked me if any other service of any kind was to be performed at that time. i replied negative, only the recall issue. and handed the key to the service representative, about 20 minutes later the service representative informed me that he did not have the replacement part at that time, that i would receive a call to re-schedule the service when the parts were available. almost 2 month later and no phone call. *tr
Complaint filed: 2014-04-01
Components: SERVICE BRAKES
i started to leave my home and the rear brake line failed. no slow leak, brake pedal went to the floor. no sign of leakage. it completely failed and the line is very corroded. dealer told me 2200.00 to repair. *tr
Complaint filed: 2017-11-23
Components: STRUCTURE
dash is falling apart. every day pieces are coming off. also i need to replace the heater core and i'm afraid the that the dash will completely fall apart.
Complaint filed: 2019-01-25
Components: AIR BAGS
takata recall: basically i have a huge issue replacing recall items because i live in a remote community with only ferry access. the ferry crossing requires 6 hours each way and a 60 mile drive to anchorage once we reach the mainland. the cost is $460 rt for the ferry and 2 days of pay, a hotel room, fuel, food and overtime for my employee who takes it to a dealership. i'm asking if there is a way to allow our local mechanic to do these recalls??? i have a car rental with at least 12 of these recalls outstanding. it would cost me around $10,000 to get my "free" recalls done. i worry about my liability for renting these vehicles out to the public. i would like some support and guidance as to how to deal with this problem.
Complaint filed: 2016-01-27
Components: STRUCTURE
in 2010 toyota had a recall on the frame and spare tire holder resulting in the spare tire coming off and causing accidents. i was notified by mail to get the frame/cross member checked by the closest dealer possible. so i set up an appointment with johnson city toyota in tennessee and when the part would arrive they would call me. i never got the phone call so after two months of waiting i called the dealership and they had told me the recall has expired and i'm out of luck. i had bought the 2001 tundra in july 11, 2011 so i really didn't have much time from the get go and wasn't told about the recall when i bought the truck from an individual seller,"might fault" for not going over the whole thing anyway, but my problem is that the frame and the spare tire holder is an accident waiting to happen. so i had called corporate in 2012, and today with a very disappointing answer twice that the recall is no longer available and that they can not help me. my case number with toyota corporate is 1601253399 from today but i do not have the case number from the 2012 call. also i have a friend that has a 2002 tacoma that was also recalled for the same reason and his frame had gotten replaced in july 2013 at jim barkley toyota in asheville,north carolina which goes completely against what i'm being told. i hope that this is the info that you need but please contact me if pictures are needed or with any details. i hope your the right people that can help me, if not can you send me to the right direction. i have no where to turn and my hand are tied, but thank you very much for your time *tr
Complaint filed: 2014-04-28
Components: SUSPENSION,STRUCTURE
while getting an oil change my mechanic pointed out that i have a five to six inch long by about 1 inch wide rust through gash in the engine cradle. he says this can be a serious problem where it is possible that the engine could fall through the frame while driving. *js
Complaint filed: 2024-11-19
Components: STRUCTURE
i am writing to express my concern regarding a significant safety issue with my 2002 honda accord's subframe. the subframe is rusting severely in the area where the air conditioning drain line drips directly onto it. this design flaw has caused concentrated corrosion over time, significantly weakening the subframe and making the vehicle unsafe to drive. as the subframe supports essential components such as the engine, transmission, and suspension, its deterioration poses a serious risk of structural failure. this could lead to loss of control while driving, endangering both the driver and others on the road. considering the critical nature of this defect, i urge honda to take responsibility for addressing this issue and provide a resolution to ensure the safety and reliability of affected vehicles.
Complaint filed: 2017-02-06
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 subaru legacy. the contact received notification of nhtsa campaign number: 16v359000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2015-10-23
Components: SERVICE BRAKES
sudden loss of braking power due to brake line rupture while on the exit ramp of the freeway. found brake lines completely rusted and they were paper thin in multiple spots. will have to replace all brake lines on the vehicle. almost lost control of the vehicle. note that vehicle has always been maintained by dealership.
Complaint filed: 2017-04-28
Components: AIR BAGS
had 2 airbag recalls completed at dealership-airbag light on dashboard was still on when jobs were completed-i was told it would cost $105 to 'diagnose' the airbag system is not safe.i should not be charged to diagnose and repair system that is faulty
Complaint filed: 2014-01-21
Components: SERVICE BRAKES
while backing my truck out of my home driveway, i stepped on the brake and it went immediately to the floor. the brake warning light on the dash illuminated, a warning chime sounded, and the message center flashed an alert to "service brakes soon". i had almost no response at from the brakes; fortunately the street was level so i was able to quickly coast to a stop. i immediately pulled the truck back into the driveway and parked it. when i got out to investigate, i immediately noticed a small pool approximately a foot in diameter of brake fluid on the driveway surface just behind the driver's side front tire, along with a trail that lead back to the street. brake fluid was dripping from the lines at the frame where it makes the bend upward at the front edge of the cab. closer inspection with a flashlight revealed that all the brake lines are excessively rusted and one or more of them appears to have burst where the lines go over the frame rail into the engine compartment. all lines will have to be replaced before this vehicle is safe to drive again. this vehicle was purchased used (60k miles) in florida in 2006, moved to washington state (seattle area) in 2008, and then moved again to northern virginia in late 2009. it has had minimal exposure to road salt, ice or snow conditions in the time that i have owned it. *tr
Complaint filed: 2015-11-23
Components: ENGINE
tl* the contact owns a 2003 oldsmobile alero. while driving 55 mph, the vehicle stalled without warning four times on the interstate. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the issue. the failure mileage was 117,000.
Complaint filed: 2014-04-11
Components: SERVICE BRAKES
i was driving my ford windstar 2001 when the brakes failed. the cruise control stop working and the abs and the brake lights came on. the brakes became soft causing me being unable to stop the van. *js
Complaint filed: 2016-02-09
Components: SERVICE BRAKES
tl* the contact owns a 1990 chrysler imperial. the contact stated that while driving at 45 mph and exiting the highway, the brake pedal was depressed and failed to respond. the contact stated that the brakes eventually responded and the vehicle came to a stop. the vehicle was taken to a dealer where it was diagnosed that the power brake booster needed to be replaced. the repairs were not done due to the parts not being available. the manufacturer was made aware of the failure. the failure mileage was 110,000.
Complaint filed: 2020-08-06
Components: ELECTRICAL SYSTEM
car intermittently stalls. it happened when i was driving on a highway and almost got hit by the incoming traffic. we took it to the honda dealer and diagnosed it was the electrical portion of the ignition switch. i remembered they have a recall to replace the switch. it probably got replaced but needs to be replaced again. is it time for another recall? honda did not solved the problem.
Complaint filed: 2014-05-14
Components: AIR BAGS
driver air bag deployed without warning. *tr
Complaint filed: 2015-02-23
Components: SUSPENSION
tl*the contact owns a 2003 chevrolet tracker. the contact stated that while driving 50 mph, the vehicle started to shake violently. the contact had to merge to the side of the road in order to regain control of the vehicle. the vehicle was taken to an independent mechanic. the technician diagnosed that the front suspension was severely corroded causing the front lower frame to separate. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 140,000. .updated 04/08/15 updated 04/14/15
Complaint filed: 2021-07-24
Components: STEERING
rack and pinion is going bad, my mechanic said it's a common issue in these vehicles. when going around a corner it will want to float the opposite way, the steering will eventually get tight my mechanic said until i loose all steering. i am a single mother and have already replaced the whole front end on this vehicle pretty much. i know i've read so many others experiencing the same issues with their saturn ion, so i wanted to make it aware that this should be a recall and fixed before someone who knows nothing about vehicles ends up in a severe accident due to this big issue. also the key don't want to come out most of the time. an there is an issue with the car not wanting to come out of park sometimes. not to mention it eats ball joints like crazy every other month i'm replacing the ball joints in this car. if i could afford another vehicle trust me i would but i can't even save for a new car due to all the repairs i've made. it's just frustrating that so many people are having this issue and no mechanic wants to do the rack and pinion job with out charging a fortune.
Complaint filed: 2018-08-17
Components: SERVICE BRAKES
tl* the contact owns a 2002 chevrolet silverado 2500. while driving 25 mph, the brake pedal was depressed and traveled to the floorboard. the contact noticed a leak coming from the brake line and rust. the contact did not engage the emergency brake. the contact was unsure if any warning indicators were illuminated. the dealer and manufacturer were not contacted. the failure recurred, but the vehicle was not diagnosed or repaired. the failure mileage was 75,000.
Complaint filed: 2016-02-01
Components: AIR BAGS
tl* the contact owns a 2003 toyota corolla. the contact received notification of nhtsa campaign number: 15v043000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2014-05-14
Components: ELECTRICAL SYSTEM
my car has had issues with the electrical system. when i use my turning signals my car shuts off and i have to put in neutral and re start it. also, the ignition issue is preventing my car from starting. i just had my starter replaced 4 days ago because i thought the issue was the starter even one it read okay i went ahead and replaced it since the issue was the car starting along with it shutting off when using the turning signals. i called in due to the recall to find out my car has a recall on another part that could cause it to catch fire. i had the appointment set up to replace that recall but since the car is not on the ignition switch recall i cant get that fixed to even get the car started. it starts most of the time but it seams the times i really need to be somewhere it wont start. whyis it that my make and model are not apart of the recall if plenty of owners with this car are having the same issues. i have been so close to being in an accident due to this and need it fixed. i am a single mother and feel i should not incur diagnosis test when i can tell you what's wrong and then i have to pay to fix something that has been recalled in many other gm automobiles but not mine. how can i get my car put on the recall list so it can get fixed???? this is a huge safety issue and it needs to be addressed! *tr