vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2014-06-21
Components: ELECTRICAL SYSTEM
at this time the speedometer started misreading and continues through today. then the fuel gauge stopped reading and after that the oil pressure gauge amp gauge started misreading. i talked to the local chevrolet dealership and they told me i would have to pay for the repairs. *tr
Complaint filed: 2018-12-12
Components: STRUCTURE
i am writing due to the fact i took my 2004 nissan quest into the shop today because of a loose steering wheel and a horrible clunking noise coming from the front right side. my van only has 97,000 miles on it and has been taken care of very well. the mechanic told me the the subframe is basically rotting away and is the worst he has seen in 50 years of work. i've read numerous accounts online of other who have had this same issue. i feel like nissan should help cover the cost of my repairs due to poor manufacturing and poor quality of parts. i am very unhappy and will be sharing my story with whoever i can share it with. i will include a link with a site with many complaints from other owners of this same vehicle. please help me out. this is a big issue because my wife and three children ride in this vehicle daily. https://www.carcomplaints.com/nissan/quest/2004/body paint/rotting subframe.shtml
Complaint filed: 2014-05-31
Components: POWER TRAIN
o/d off dash light began to flash. service engine soon light came on. transmission needs to be rebuilt. advised to report this known common problem with 2003 ford explorer models. *tr
Complaint filed: 2018-06-15
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the driver's side wiring harness fractured and caused all the electrical components in the vehicle not to work. the contact stated that the same failure occurred four times. the vehicle was taken to park chrysler jeep (1408 highway 13 west, burnsville, mn 55537) where the driver's side wiring harness was replaced; however, the same failure occurred several years later. the manufacturer was contacted and was unable to assist. the vehicle was also taken to several independent mechanics, but was not repaired. the approximate failure mileage was 55,000.
Complaint filed: 2014-03-11
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1997 chevrolet cavalier. the contact stated the engine failed to start after several attempts. the vehicle was towed to an independent mechanic and an authorized dealer for diagnosis. the technician stated that the engine wiring harness was faulty and exposed melted wires. the vehicle had not been repaired. the manufacturer was notified of the problem. the approximate failure mileage was 60,000. *tr
Complaint filed: 2014-07-17
Components: SERVICE BRAKES
tl* the contact owns a 2003 chevrolet silverado 1500. the contact stated that he discovered that the brake lines were corroded. the vehicle was taken to an independent mechanic, who stated that the brake lines were corroded and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 124,000. .updated 08-28-14 *bf updated 09/16/2014 *js
Complaint filed: 2014-09-02
Components: STRUCTURE
running boards are completely rusted, they will either fall off while driving and could cause an accident or an unsuspecting person could be relying on them to enter the suv and hurt them selves. the suv was well taken care of, 1 owner, and the frame rails and chassis are considerably rust free. how come these are in such bad condition? why don't infiniti have replacements for them alone and not the whole running board for over $1300 per side! that's insane and no one is going to pay that for a 11+ year old suv! *tr
Complaint filed: 2023-12-04
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
november 2022, 2005 audi allroad 2.7t diagnosed fire/melting of lightbulb of the passenger side headlight due to electrical issues. was unable to repair the headlight at that time. november 2023, owner of vehicle finds open recalls associated with this make/model. since the recalls were dated back to 2006 or 08, so the vin tools only show up to 15 years. i made an recall repair appointment with my local audi. when i called to make sure they had the parts for the repair they said there are no open recalls suggest i get a diagnosis. my vehicle has already been diagnosed with said recall consequences listed below: my headlight was on fire and burning multiple times due to this failure i referenced the nation highway campaign number in which the audi dealership employee refused to utilize. nhtsa campaign id: 06v198000 recall date: 2006-06-07 summary on certain passenger vehicles equipped with halogen low beam headlights, certain connector pins in the headlight switch connector come into contact with each other causing a short circuit. note: vehicles with xenon low beam headlights are not affected because the circuit in these vehicles contains a fuse, which precludes excessive current flow in the case of a short circuit. audi s6 and s6 avant vehicles are all equipped with xenon low beam headlights and, therefore, are not longer affected by this recall. consequences this condition could lead to overheating or fire. remedy dealers will reroute the wiring harness by installing a jumper wiring harness. the recall began on december 16, 2006. owners may contact audi at 1-800-822-2834. component affected electrical system notes volkswagen group of america, inc.
Complaint filed: 2018-10-05
Components: STRUCTURE
the front bumper plastic fasteners that hold the bumper to the chassis degrade and break over time and the front bumper will fall off without notice. this happened to me as my car was slowly moving forward in a parking lot and i had to get out and pick up the bumper and put it in my back seat to get it home. when i got home upon inspection i noticed the plastic fasteners had broken and i was not able to put the bumper back on. i had to use wire to attach it to the chassis because the plastic fasteners were all broken and brittle.
Complaint filed: 2014-10-02
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 cadillac cts. the contact received a recall notice for nhtsa campaign number: 14v394000 (electrical system:ignition: switch) and stated that the parts were not available to repair the vehicle. the dealer was uncertain when the parts would become available. the manufacturer was not notified of the failure. the contact had not experienced a failure.
Complaint filed: 2017-06-13
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 bmw 530ia. the contact received notification of nhtsa campaign number: 15v318000 (air bags). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called peter pan bmw (2695 s e camino real, san mateo, ca 94403, (650) 349-9077) where it was confirmed that the parts were not available for the recall remedy. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available. parts distribution disconnect.
Complaint filed: 2017-07-06
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
went onto highway at 60 mph suddenly car won't drive you can here when i put gas into it but wouldn't drive at all.
Complaint filed: 2018-04-04
Components: AIR BAGS
tl* the contact owned a 1998 dodge ram 1500. while driving 70 mph, the contact fell asleep and crashed into the median. the air bags failed to deploy. there were no warning indicators illuminated prior to the crash. the contact was taken to the hospital by a friend, but there were no injuries sustained. a police report was filed. the vehicle was towed to an impound lot and deemed destroyed. the dealer was not contacted and the manufacturer was not notified of the failure. the vin and failure mileage were unknown.
Complaint filed: 2023-09-07
Components: SEAT BELTS
i have been unable to have my dealer repair the recalls on this car despite repeated times calling up toyota and dealing with larry h miller toyota dealership. they refuse to give me a replacement car while they fix it and won't say how long it will take. i also discovered that there are no child seat anchors in the back. i was told this is unlawful given the date of this car's manufacture. i hope nhtsa will help force toyota to fix these recalls and install car seat anchors and give em a replacement vehicle to drive to work and for children while they fix it.
Complaint filed: 2022-05-22
Components: SERVICE BRAKES
inappropriate stability braking, a noticable swerve to the right accompanied by a grinding noise ant the asc and traction control warning lights.
Complaint filed: 2014-08-21
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet impala. the contact stated that the speedometer and temperature gauge were not providing accurate reading levels. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 130,000.
Complaint filed: 2016-07-13
Components: ELECTRICAL SYSTEM
had my car serviced for 4 recalls: 12-056 -manufacturercampaignid:12-056 lighting switch harness wear, mfr campaign/safety recall notice:13-011 -manufacturercampaignid:13-011 shift interlock, mfr campaign/safety recall notice:16-047 -manufacturercampaignid:16-047 passenger airbag inflator. i went to pick up my car at the dealership and it was driven to me. i went home and it drove perfectly fine. yesterday, i tried starting it and a couple things happened, as i inserted my key, it got stuck halfway or so. i pulled the key out and reinserted. it worked again. i headed out to work. leaving work, it happened again, the key got stuck, i pulled it out, reinserted it, and repeated that a few times. the key finally went in. later that evening, i was going to the store. the key inserted just fine, but then it wouldn't turn. the next morning, a repeat. this should be a recall.
Complaint filed: 2014-07-30
Components: STRUCTURE
tl * the contact owns a 2004 toyota sienna. the contact stated that the front driver side door hinge resister failed and caused the door to swing fully open. the dealer stated that the entire door needed to be replaced. the vehicle was not repaired and the manufacturer was notified. the approximate failure mileage was 77,000.
Complaint filed: 2015-06-30
Components: ELECTRICAL SYSTEM
there are many issues and concerns about my 2003 ford expedition. from reverse back up sensor blinkers windows, four way flashers, cd player, four wheel drive, wipers, back up lights, power mirrors, power seats, dash board gages, power locks, all will stop working suddenly at different periods of times. ford has staitef there are no recalls for this years make and model when all owners of this vehicle have complained about all of these issues. i am fiancing this vehicle for $10 thousand and demand a recall for electrical issues for this vehicle. the internet is pasted with similar issues and ford is taking people's money to try and fix all the issues and never completely fixing the issue. i need an answer to my problem and i want ford to buy back my vehicle.
Complaint filed: 2014-02-22
Components: SERVICE BRAKES
driving along when all of a sudden i needed to brake for curve and the brake pedal went down to the floor. i ran off into a grassy field to prevent a serious injury. *tr
Complaint filed: 2016-09-05
Components: AIR BAGS
the dashboard is starting to crack over the passenger airbag and i am very scared that it will deploy without warning injuring my passenger.
Complaint filed: 2014-11-10
Components: STRUCTURE
frame is rusting away from inside out, holes are starting to appear around front most driver side body mount. rust chunks can be seen and removed thru hole within the frame. 12 year old vehicle is too soon to have a frame rusting out. chrysler should do as toyota has done with their frame rust issue of the north east usa as well as for all jeep owners that road salt has affected the integrity of the vehicles frame and body way too soon. *tr
Complaint filed: 2016-03-29
Components: AIR BAGS
2001 jeep cherokee. consumer writes in regards to several vehicle recalls and airbag malfunction during an accident. *smd
Complaint filed: 2015-10-30
Components: SERVICE BRAKES
i was leaving to go to work and was idling out of the parking lot to the stop sign before i pulled out onto a very busy and dangerous street. the stop sign was at the bottom of a small hill, so no need for gas because idling and gravity would get me to the stop sign. i had no brakes at all! my brakes were in good condition and not due for any maintenance previous to this event. i rolled right out onto the busy street without the ability to stop. i immediately took the next street off the busy road and crashed into some shrubbery to stop my car. i called aaa and my insurance company and had the car towed to my mechanic. he didn't understand that i literally had no brakes. he almost hit the wall of his repair shop because it wouldn't stop. he emphatically stated that, "no matter what, your mechanical brakes should have worked, even if the abs was malfunctioning." he took the fuses out and my mechanical brakes started working again. he took a quick look and let me know right away that the abs module had fried. he said it was a serious safety issue and to take it to the dealership to have them document the problem and take it from there. i had it towed to the bob stall chevrolet dealership in la mesa, california. they verified that the module was fried but they would not comment on the brake situation. they just kept insisting that they couldn't duplicate the problem and the brakes worked fine when the car came in. they kept my car for about two months and then finally told me that the part that i needed was no longer made and they wouldn't be able to repair my car. i don't understand how that could happen and neither does anyone else that i talk to, but i do have a witness who drove the car right afterwards and who can attest to the fact that i had no brakes at all.
Complaint filed: 2016-02-26
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 acura mdx. the contact received notification of nhtsa campaign number: 15v370000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. the vin was not available.
Complaint filed: 2018-02-14
Components: STRUCTURE
the hood has been "popping" up when driving. this has happened on numerous occasions. usually i open the hood and slam it down and its ok for a while lately it happened more times. i took it to the service garage and they said it looked fine. ( but it could be a cable??) although there is a safety latch when it "pops" its still very scary when you are driving because you don't know when it will happen. not sure what maybe the cause of this?
Complaint filed: 2014-11-11
Components: STRUCTURE
bare bones of dash cracking/shattering cousins buttons/ instrument cluster/ switches to fall around and on me while driving. cannot secure any thing in dash due to the cracking/ shattering of internal dash. cannot secure bolts or clips to bare bones of dash . cracking/ shattering has cause there to be no were to attach parts to.all of dash is affected. *tr
Complaint filed: 2021-09-05
Components: SUSPENSION,STRUCTURE
my frame was rusted throughout at 130k miles the car's rear trail arm mount on the frame detached and almost caused me to run into on by traffic numerous times at 25 mph. only once i stopped to pick up my sons from school the car's rear trail arm detached completely from the frame, i had deemed it undrivable and called for someone to come by and tow it back home. on my own further inspection, i noticed an absurd amount of rust in the rear left side, and holes in the frame. as well as i said the rear trail arm detached from the frame.
Complaint filed: 2021-03-11
Components: ELECTRICAL SYSTEM
caught in fire dont know why but the wire got fire
Complaint filed: 2014-03-12
Components: AIR BAGS
tl* the contact owns a 2004 volkswagen beetle. the contact stated that the air bag sensor light was illuminated. the vehicle was not repaired. the manufacturer was notified advised that the vehicle was not included in nhtsa campaign number 08v178000 (air bags). the failure mileage was 75,000. *tr
Complaint filed: 2015-04-01
Components: EXTERIOR LIGHTING,INTERIOR LIGHTING
tl* the contact owns a 2002 buick century. the contact stated that the interior and exterior lighting intermittently failed without warning. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 51,000.
Complaint filed: 2015-08-31
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet malibu. the contact stated that while driving approximately 60 mph, the vehicle stalled without warning. the vehicle was restarted after several attempts. the failure recurred on fourteen separate occasions at any given speed being driven. the vehicle was taken to the dealer where the ignition switch was replaced. the manufacturer was notified of the failure. the approximate failure mileage was 80,000.
Complaint filed: 2016-05-06
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 oldsmobile alero. the contact stated that the engine stalled without warning while driving 35 mph. the vehicle was towed to an independent mechanic who performed diagnostic testing, which located a failure code at the ignition switch. the vehicle was not repaired. the manufacturer stated that nhtsa campaign number: 14v400000 (electrical system) would only update the keys; it would not replace the ignition switch. the failure mileage was 200,000.
Complaint filed: 2014-10-10
Components: STRUCTURE
we recently discovered a large rust hole in the frame in front of the rear wheel of our 1999 toyota tacoma. after talking to our mechanic about repair, we discovered that toyota had issued a warranty extension for frame due accelerated rusting of the frame and manufacturer defect, but we were never notified. we contacted toyota, and they said the warranty had expired on june 10, 2014. apparently, the previous owner had been contacted, but not us. we purchased the truck on 2/20/2013. our mechanic has warned against driving the vehicle due to frame rot. toyota is not willing to extend the warranty even though we were unaware of it and not notified. so, we now have a vehicle that runs well and is in good shape mechanically and body-wise, but we have concerns about driving it safely on the highway. *tr
Complaint filed: 2015-11-13
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 toyota camry. the contact stated that the vehicle failed to shut off and there was a smell of smoke. the contact also stated that the vehicle was unable to start. the vehicle was towed to an independent mechanic and it was diagnosed that the started was burned to the battery. the battery, the starter, and the wires were replaced. the manufacturer was not notified of the failure. the approximate failure mileage was 54,000.
Complaint filed: 2024-04-29
Components: AIR BAGS
the contact owns a 2003 jeep liberty. the contact received notification of nhtsa campaign number: 15v046000 (air bags). the contact stated that while parked in a structure, the air bags inadvertently deployed. the vehicle was not occupied at the time. no injuries were reported. the vehicle was towed to the dealer but was not diagnosed. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 58,000.
Complaint filed: 2019-07-23
Components: SUSPENSION
tl* the contact owns a 2004 mercedes-benz cl500. when the vehicle was started, the srs indicator illuminated. the contact stated that the front driver's side of the vehicle was tilted and low. the vehicle was taken to an independent mechanic who diagnosed that the suspension was faulty. the technician also diagnosed that the front line pump and strut needed to be replaced. the pump and the strut were replaced, but the failure recurred. the dealer and manufacturer were not notified. the vehicle was not repaired. the failure mileage was unknown. *as *tr
Complaint filed: 2016-08-29
Components: STEERING,SUSPENSION
tl* the contact owns a 2003 mitsubishi outlander. while driving 35 mph, the contact heard an abnormal sound when the brake pedal was depressed and the front end of the vehicle shook uncontrollably. the vehicle was taken to a dealer where it was diagnosed that it needed a wheel alignment and the tie rod needed to be replaced. the vehicle was repaired, but the failure recurred intermittently. the contact received notification of nhtsa campaign number: 16v458000 (suspension); however,the part was unavailable for the recall repair. the manufacturer was notified of the failure. the failure mileage was 45,432.
Complaint filed: 2023-01-26
Components: STEERING,SUSPENSION,WHEELS
the ball joint and cv axle broke making me wreck. i had no control of the steering.
Complaint filed: 2016-02-24
Components: ENGINE AND ENGINE COOLING
2000 buick regal. consumer writes in regards to engine oil leak deposit on exhaust manifold caused fire damage under hood. *smd the consumer stated she noticed smoke coming from under the hood. when she raised the hood, flames were flaring up from the oil cap. the consumer received a recall notice, two months after the fire. *jb
Complaint filed: 2024-02-03
Components: STRUCTURE
advance rust on car frame
Complaint filed: 2016-03-28
Components: ENGINE AND ENGINE COOLING,ENGINE
tl* the contact owns a 1999 buick regal. the contact received notification of nhtsa campaign number: 15v701000 (engine and engine cooling). the dealer indicated that they did not have the tools and parts to repair the vehicle for an extended period of time. the contact was unable to determine when the vehicle would be repaired. the manufacturer was unable to determine when the part would be supplied to the dealer. the contact had not experienced a failure. parts distribution disconnect. updated 05/26/16*lj *tr
Complaint filed: 2017-04-20
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 pontiac vibe. the contact received notification of nhtsa campaign numbers: 15v286000 (air bags) and 15v043000 (air bags); however, the parts to do the repairs were unavailable. the contact stated that the dealer refused to perform the recall repair due to the claim that the vehicle had a toyota engine. the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was notified. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2015-04-28
Components: STRUCTURE
tl* the contact owns a 2003 toyota tundra. the contact stated that the undercarriage of the vehicle was corroded. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 136,000.
Complaint filed: 2015-10-20
Components: ELECTRICAL SYSTEM
key stuck in ignition, accelerometer, causes check engine light to stay on
Complaint filed: 2015-11-18
Components: AIR BAGS
takata recall: tl* the contact owns a 2004 dodge durango. the contact received notification of nhtsa campaign numbers: 14v770000 (air bags) and 15v313000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2017-11-30
Components: AIR BAGS
i was driving home from work and my srs light came on and has not went off. i have not hit anything and i was just driving on the interstate when it just came on.
Complaint filed: 2018-04-29
Components: STRUCTURE
frame in rear of vehicle has holes on both the left side and right side. also where the spare tire is held is also rotted out , can not hold a spare tire. also the cross member that holdes the the gas tank strap is also rotting.due to the rotted frame the truck is unable to tow anything with. other than the frame the truck is in good condition
Complaint filed: 2018-01-21
Components: AIR BAGS
'takata recall' deterioration of airbags due to the geographical location and the heat of the southern united states
Complaint filed: 2021-11-02
Components: EXTERIOR LIGHTING
the contact owns a 2000 ford f-350 equipped with guangzhou 9007 bulbs. the contact stated that upon installing the bulbs, he noticed that the low-beam and the high-beam bulbs provided similar illumination. the contact then received an email from amazon notifying him of nhtsa campaign number: 21e004000 (exterior lighting). the contact was instructed to fill out a form on the manufacturer's website to receive replacement bulbs; however, the contact had yet to receive the replacement bulbs. the contact also made multiple attempts to reach the manufacturer by phone, but all the attempts were unsuccessful. the contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. the bulbs were not replaced. the failure mileage was approximately 140,000. the vin was not available.
Complaint filed: 2019-06-04
Components: STRUCTURE
tl* the contact owns a 2003 toyota sequoia. the contact stated that there was extensive rust and corrosion with at least three spots along the bottom of the frame near the welds. due to the failure, the contact was uncertain if the frame would fracture. the vehicle was not diagnosed or repaired. the vehicle was not included in any frame recalls. the manufacturer was notified of the failure. the approximate failure mileage was 102,000.
Complaint filed: 2018-07-02
Components: POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
similar to many others, while driving our 2004 volvo xc90, we hear a click, then the climate, radio and windshield wipers (if on) shut off and their display lights black out, then another click in a fraction of a second and they come back on. this was happening randomly, and nothing else was affected, until this weekend, while on a trip. we were driving on highways, outside temp in the 80's, no rain, average speed about 70mph. it happened a few times over about 45 minutes, then began happening every 5 miles or so. when i turned up the ac fan, within about a minute it clicked and we lost the usual things, but they did not come back on. then we heard another click and lost all dashboard lighting and controls; we could not see the instrument panel, the climate control was blowing hot air and could not be shut off or turned down, and we had no idea what speed we were going as it was nighttime. extremely frightening and dangerous. we made it to the first exit that had a gas station and stopped. the car was very hard to accelerate when we got off at the exit as well. i was able to open the windows but when i opened the moon roof, it stopped half way and then would not close or open. we were stranded for hours awaiting a family member to come get us and then hours longer waiting for the vehicle to be towed. our mechanic researched this and encouraged me to report, as he said there seem to be hundreds of reports of similar things happening with this year, make and model vehicle.
Complaint filed: 2017-02-18
Components: AIR BAGS
"takata recall" i was driving a 2003 pt cruiser when my wife and i were hit head on by a truck that went left of center when a van turned left in front of him. we were hit again on the drivers side and the airbag deployed and the steering column fell on my left leg. my granddaughter stopped at the scene because she was driving past and saw us. she saw i was bleeding from my head and put pressure on it as soon as she could. upon being taken to the hospital i had both of my ears nearly severed off. it was determined that the shrapnel from the air bags had cut both my ears and severed them. also it has been two years and i am still getting material out of my head from them. i have big sore spots where the material has risen and came out of my head.i also got mersa in my leg and my wife got 4 broken back ribs. they also determined i received a concussion. the vehicle was in motion but going about 25 as i was slowing down as the van in front of us was turning.we do have photos and medical records as we had a lawyer who sued the driver who turned in front of us and we can get pictures and records if you would like.i do not have them on my computer.
Complaint filed: 2016-07-12
Components: ELECTRICAL SYSTEM
2001 chevrolet impala. consumer requests reimbursement for ignition switch recall repairs. *smd the consumer stated in late july 2014, she was unable to start the vehicle, because the key would not turn. a local repair shop replaced the ignition switch at cost of $289.74. two months later, the consumer received a recall notice regarding the ignition switch. gm denied the consumers request for reimbursement, because she did not have the work performed at a dealer. *jb
Complaint filed: 2014-04-05
Components: STRUCTURE
truck was taken to dealer for regular maintenance, when raised on the hoist the frame started to collapse and brake. service people pointed out the problem and told me and to consider getting a new truck and advised i probably should not drive this one anywhere as it could brake apart. they stated they haven't seen this in a truck maintained as this one has been. in looking on-line i now see this is a very common problem in 1999 to 2002 silverado's, with 100's of complaints. gm won't talk about it and states any recall has to come from your agency. this is serious, not sure if any injuries are attributed to this (yet) but there surely will be. i can't believe this is not be looked at with the number of on-line complaints and reports. *tr
Complaint filed: 2018-03-28
Components: SEATS
i turned on the driver side seat heater and it caught fire burning a hole in the seat and burning me. i was driving at the time in the city. i pored water all over me and the seat and turned the heater off.
Complaint filed: 2019-03-06
Components: STRUCTURE
tl* the contact owns a 2001 toyota tacoma. the contact stated that the frame had extensive rust and corrosion to the point that it could fracture. in addition, battlefield toyota (11013 james monroe hwy, culpeper, va 22701, (540) 317-7800) was notified and a shock absorber was ordered because it was also rusted. the part was replaced. the frame rust and corrosion was not repaired. the manufacturer was contacted to verify if the dealer placed a coating on the vehicle years ago due to an unknown recall regarding the structure, but failed to replace the frame. the manufacturer was notified. the vin and failure mileage were not available.
Complaint filed: 2015-02-24
Components: STRUCTURE
tl*the contact owns a 1996 ford taurus. the contact stated that while driving at 15 mph, there was a loud noise coming from the front passenger side of the vehicle. the vehicle was taken to an independent mechanic, who diagnosed that the motor carriage had corroded and stated that the vehicle needed a new under frame. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 113,000.
Complaint filed: 2021-03-03
Components: POWER TRAIN
2002 toyota rav. consumer writes in regards to transmission problems. *ld *js
Complaint filed: 2017-11-12
Components: SUSPENSION
as i pulled up and made a left turn into the driveway at my parent's house, i heard a loud clunk and the car dropped to the ground and could not be moved and so it died in the middle of the residential street. i came out and found that it was my lower ball joint and it had broke off the rod was actually sheared off from the joint. i have the control joint that was broken. lexus says that my car is not covered under the recall but i disagree and feel that this is a manufacturer defect that should have been covered under the recall. had this broke off at highway speeds, i would have been in big trouble.
Complaint filed: 2014-04-05
Components: SERVICE BRAKES
while driving in town i noticed my brake pedal was feeling soft, the next time i depressed the pedal, it went all the way to the floor and the vehicle would not stop at all. i coasted into a parking lot and used the emergency brake to complete the stop. i looked under the vehicle by the drivers side door and witnessed the fluid dripping out of the brake lines. the car was towed to a local mechanic, where he discovered all four lines had failed at a point where all the lines were held together by a mounting bracket, just under the driver's side, and mounted to the frame. had i been at higher speeds and had to make a quick stop the outcome would have been much worse. *tr
Complaint filed: 2014-09-11
Components: STRUCTURE
the ac rubber hose leaks water and drips on the sub frame causing the sub frame to rust out. the rust totally cracked the sub frame, which in turn, caused the suspension to the be loose. from what i have researched online, this has happened to hundred of consumers. my husband has made a video and has taken the steps to warn the consumers of a cars which were engineered so poorly, and could risk the lives of any one driving this model. i wonder who is in charge of safety for vehicles manufactured by honda-the complaints from hundreds of consumers regarding the same issue dated way back 2009, but it seemed that neither honda, nor the government did anything to address the issue. i hope you act, before people get killed due to this safety hazard. i will save this complaint and research honda cars 1999 thru 2002 and when someone dies from this mistake will make sure the world weighs in through social media. *tr
Complaint filed: 2016-08-08
Components: UNKNOWN OR OTHER
i am writing today to express my disappointment in gm and chevrolet for not standing behind a recall on my 2000 c5 corvette. in 2004 there was a recall, nhtsa campaign id 04v060000 - nhtsa action ea02031 component: steering column locking:anti-theft device (see copy of campaign attached). i purchased the vehicle in dec. 2015 from a museum so this car was idle only being driven once a month to keep it in good working order. i went to start up the car the other day and received the error message on the dic (see picture attached)mention in the recall mentioned above and when i went to put the car in gear the car stalled and i was not able to drive it. the fuel was cut to the engine which was fault that generated the recall in the first place. i immediately call a certified chevrolet dealership in staten island ny and was told that the car was involved with the recall and repaired in 2004. he continued to tell me that i would be responsible for the repair of whatever they would find wrong as the recall was a one shot no charge repair. i feel that the repairs made at the time of the recall obviously was not done correctly and being that the car was sitting idle for so long, the problem did not come out until the car was being driven more often than in the past, the current mileage is only 32,000 miles very low for a 2000 year vehicle. as this is a potentially dangerous problem i feel this should be taken care of by gm again at no cost because as i said obviously it was not done right the first time. when i called gm they would take absolutely no responsibility for the problem.
Complaint filed: 2016-01-17
Components: ELECTRICAL SYSTEM
the high voltage fuse box, that sits on top of the battery melted due to heat and poor design. this caused a short and complete loss of power to my vehicle. this was both dangerous and frightening! i was on the freeway going 60mph and could have easily lost control of the vehicle, causing an injury or fatal accident. i found 44 similar complaints regarding this same issue and am surprised that this public agency has failed to take any action on this, and demanding a recall, and thus resolving a dangerously reoccurring electrical issue.
Complaint filed: 2014-01-27
Components: STRUCTURE
tl* the contact owns a 2004 toyota tacoma. the contact stated that the frame was completely corroded. the vehicle was taken to an independent mechanic who verified that the frame was perforated due to corrosion on the right and left side of the vehicle. the manufacturer was made aware of the failure. the vehicle was not repaired. the vin was not available. the failure and current mileage was 130,000.
Complaint filed: 2020-11-16
Components: UNKNOWN OR OTHER
passenger control arm is bad
Complaint filed: 2017-08-16
Components: SERVICE BRAKES
tl* the contact owns a 1999 isuzu rodeo. while driving 55 mph, the contact depressed the brake pedal and the abs engaged, and an abnormal noise was heard. after a few seconds, the vehicle eventually stopped and the abs warning indicator illuminated. the vehicle was taken to an independent mechanic who informed the contact of a previous unknown recall. the mechanic diagnosed that the abs integrator module needed to be replaced. the contact called an unknown dealer located over 200 miles away and was informed that they may be unable to provide the parts due to the age of the vehicle and the manufacturer. the manufacturer was called, but the contact was unable to reach anyone. the failure mileage was approximately 154,000.
Complaint filed: 2014-07-23
Components: SERVICE BRAKES
rear brake lines rusted and burst where the stainless steel braided lines are welded to the regular steel lines are connected, causing brake fluid to disperse and loose pressure and complete failure of brakes. this is very dangerous and could lead to a fatal accident. thank god my 70 year old mother who owns the van was not driving it. *tr
Complaint filed: 2014-10-14
Components: SERVICE BRAKES
while transiting the parking lot at the end of the work day last thursday, i was approaching the street entrance when i attempted to slow my vehicle. when i pressed the brake peddle, i encountered normal braking resistance for about a half second before resistance stopped and the peddle floored. i pumped the peddle several times to attempt to build pressure in order to stop the vehicle. this was unsuccessful. i abandoned the hydraulic braking system and deployed the parking/emergency brake in order to stop the vehicle before entering rush hour traffic on the cross street. the parking brake system was able to stop the vehicle before it entered traffic. there were no accident or injuries. the hydraulic braking system appeared to have suffered a sudden and complete failure without any warning. in fact, the "brake system failure" indicator light did not come on until several minutes after the vehicle had come to a complete stop. on site inspection showed rusted brake lines and no brake fluid in the master cylinder reservoirs. there were large puddles of brake fluid on the ground at both the left front and left rear wheels and a trail of brake fluid leading back up the parking lot. there was also a small puddle of brake fluid by the right rear wheel. the mechanic at the dealership, where i purchased the vehicle new, confirms that one brake line ruptured due to corrosion and that the others were also corroded and should be replaced. please note: this vehicle was purchased in and has been continuously garaged in central virginia and has never been operated for significant periods of time in traditional "salt belt" states or in marine environments which would accelerate corrosion. were "stainless" or corrosion resistant alloys mandated or used in these brake lines? *tr
Complaint filed: 2015-09-29
Components: AIR BAGS
tl* the contact owns a 2004 mazda 6. the contact received notification of nhtsa campaign numbers: 15v345000 (air bags) and 15v382000 (air bags); however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2014-09-12
Components: SUSPENSION,STRUCTURE
tl* the contact owns a 2000 ford windstar. the contact indicated that there was extensive rust on the underbody, frame, brackets, and other components of the vehicle. also, the suspension was unstable. the vehicle was taken to an independent repair shop where it was diagnosed that the vehicle was unsafe to drive. the technician stated that the frame may fracture and the rust to the frame and underbody was extensive and almost corroded. the vehicle was not repaired. the vehicle was not included in nhtsa campaign numbers: 12v194000 (suspension), 10v385000 (suspension), and 11v030000 (structure). the manufacturer was notified of the failure. the approximate failure mileage was 86,000.
Complaint filed: 2014-03-16
Components: ELECTRICAL SYSTEM
the engine light flashes on for 2 seconds, then the car decelerates for seconds, and then all is okay. this may happen several times in a row within 5 to 10 minutes. we first had the battery and alternator replaced, as suggested. then this happened 4 more times, whereas we took it to a dealer who could not find anything wrong. it's hard to feel safe while driving this vehicle as it's happened at major intersections and also in heavy traffic. *tr
Complaint filed: 2015-07-23
Components: SEATS
i was driving to meet a friend and notice an awful smell in the car. i parked car at her home and was gone about 3 hours. as i was driving home notice that the front passenger seat bottom was melted. i have heated leather seats. there was also a small melted area on the seat back. my husband disconnected the fuses upon my arrival home. he looked it up on the web and saw reports of this happening to others, but when he called a honda dealer he was told that this was unheard of. we were very lucky that there was no one else in the car at the time. could have been a lot worst if my grandson or someone else was in the passenger seat. updated 10/9/15 *ln updated 12/06/2017*cn
Complaint filed: 2015-09-09
Components: AIR BAGS
letter from senator nelson on behalf of constituent re vehicle airbag recall (2004 325 ci series bmw). *smd the consumer received a recall notice in august 2014, regarding a defect with the air bags. however, the parts were not available. *jb
Complaint filed: 2017-03-22
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 cadillac deville. while driving 25 mph, the vehicle stalled without warning. the vehicle was able to restart after numerous attempts. the failure recurred and the vehicle failed to restart. the contact stated that there were no failures prior to the dealer repairing the vehicle per nhtsa campaign number: 14v355000 (electrical system). the vehicle was diagnosed by an independent mechanic who stated that the ignition switch needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 48,000.
Complaint filed: 2015-02-25
Components: AIR BAGS
tl* the contact owned a 1999 mazda b-series truck. the contact stated that while driving at approximately 40 mph, another vehicle crashed into the front driver side of the contact's vehicle. the air bags deployed. a police report was filed. the contact sustained a fractured vertebrae, flattened spinal cord, pinched nerve, and carpal tunnel to the right hand. in addition, the contact was knocked unconscious from the air bag and required medical attention. the vehicle was destroyed. the manufacturer was made aware of the failure. the approximate failure mileage was 100,000. updated 04/06/15*lj the consumer received 5 stitches for facial lacerations and was awarded permanent disability. updated 6/25/2015 *js
Complaint filed: 2014-10-12
Components: SERVICE BRAKES
traveling north on route 28 near chantilly, virginia, a line of cars in front of me came to an abrupt halt. i pressed my brake peddle hard and within three seconds the brake peddle was at the floor. i quickly maneuvered my truck to the right and was able utilize the emergency brake to slow the truck to a stop. incredibly, my son and i were not injured, we did not hit the line if vehicles in front of us, and were all spared a potentially deadly outcome. after coming to a stop, my son and i inspected our truck and brake fluid was leaking from the left supply line to the rear break. the line had burst due to hard braking and corrosion of the fuel line. we were saved for some reason, however, if this had been on a weekday during commuting hours, the outcome would have been entirely different. the nhtsa should continue to hold gm accountable for this poor engineering (fuel lines) and eventual catastrophic situation that will, or probably already has, happened. *tr
Complaint filed: 2015-02-19
Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,VISIBILITY
the truck has 9000 actual miles on it now, but i fail to understand (1) why the windshield leaks and the vehicle has always been stored under a carport? (2) fuel gauge on front tank always shows empty when its full? (3) driver side exhaust manifold is cracked? is there any recalls for this vehicle related to the above issues?
Complaint filed: 2017-05-15
Components: ENGINE
tl* the contact owns a 2000 buick lesabre. while the vehicle was parked, the contact noticed a burning odor and smoke. after the hood was opened, the contact noticed leaking on the exhaust manifold. the vehicle was not diagnosed, but the contact replaced the gasket. the manufacturer stated that due to the vehicle not being manufactured at the same plant as the defective vehicles, the vin was not included in nhtsa campaign number: 15v701000 (engine and engine cooling). the failure mileage was approximately 137,000. updated 08/31/17*lj *cn
Complaint filed: 2017-01-09
Components: AIR BAGS
"takata recall" air bag off warning lights will stay on, and has been illuminated at the majority of starts. the passenger air bag off will turn on, and stay-on at times, majority will shut-off, the driver side will turn off sometimes, mostly the light will stay-on. not hardly will there not be one of the air-bag lights on, and i never know which side, or if both.
Complaint filed: 2015-06-05
Components: AIR BAGS
tl* the contact owns a 2003 honda odyssey. the contact received notification of nhtsa campaign number: 15v045000 (air bags); however, the part to do the repairs was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 8/10/15*cn updated 10/1/2015*js
Complaint filed: 2019-09-17
Components: STRUCTURE
on september 14 2019, i took my truck (2003 toyota tacoma) to jerry toyota dealer for a service. they found a crack on the frame of the truck and they told me it is unsafe to drive the truck, but they didn't offer any repair. i called toyota and they told me that the recalled for the frame was expired on 2018.
Complaint filed: 2017-09-13
Components: AIR BAGS
tl* the contact owns a 2003 ford expedition. while driving 35 mph, the two side air bags deployed without warning or impact. there were no injuries. the local dealer was not contacted. the manufacturer was not notified of the issue. the failure mileage was 144,943.
Complaint filed: 2016-11-12
Components: SERVICE BRAKES
i got brakes put on at the lexus of palm beaches off of okeechobee blvd last year and paid over 475 dollars for all parts. as a result 7 months later my brakes began to squeak so i called them and i was not assisted with new parts except just brake spray which is not good. the parts are defective and i have a 1 year warranty which ends in one month which i feel that is why they dont want to fix it until the waaranty is up
Complaint filed: 2015-09-28
Components: STRUCTURE
tl* the contact owns a 2002 toyota tacoma. the contact stated that there was extensive rust and corrosion on the underbody and framing of the vehicle, which progressed without warning. the vehicle was taken to a repair shop where it was diagnosed that the frame needed to be replaced. the vehicle was to be taken to a dealer for inspection and diagnosis. the vehicle was also included in nhtsa campaign number: 12v542000 (tires) and was unable to determine when the recall would be completed because the part was not available for an extended period of time. the manufacturer was notified of the failure and provided no remedy. the failure mileage was not available.