vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2014-11-07
Components: AIR BAGS
tl* the contact owns a 2001 mitsubishi eclipse. the contact stated that the srs and air bag warning light illuminated continuously. the vehicle was taken to a dealer for diagnostic testing. the technician diagnosed that the air bags system needed to be replaced. the failure recurred and the air bags system was replaced again. however, the failure persisted. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure was 7,000.
Complaint filed: 2014-06-30
Components: FUEL SYSTEM, GASOLINE
there is a strong fuel smell upon gas fill ups. nhtsa action pe12001. *tr
Complaint filed: 2018-08-24
Components: STRUCTURE
my 1996 toyota 4runner suffers from excessive rust that caused me to be have a horrible loss of vehicle control due to the frame excessively cracking. the cracking was due to what an independent research company stating that the right-rear frame rail cracked and separated from the frame due to excessive rusting. the independent research company pointed to numerous known reporting's on the internet as a common occurrence of this vehicle. i made a personal call to toyota customer care and was told that they logged my complaint but that they would not cover any claims herein to help in fixing the issue. my vehicle only had approximately 137,000 miles at the time of the incidence. the occurrence happened when i was traveling on an interstate at approximately 65 miles per hour. i crossed an area that had standing water (not deep by any means mind you) and the rear end completely shifted out to the right of me and caused me to spin. this water went across all three lanes and no one else experienced anything like i did. the vehicle completely spun around and i ended up in the emergency lane facing head on at oncoming traffic. i was fortunate that no one was injured or hit in the incident. however, the vehicle was not safe to drive due to the separation from the frame after this. i am uploading the results of the independent assessment stating their findings and showing pictures of what has happened.
Complaint filed: 2014-05-28
Components: STRUCTURE,FUEL/PROPULSION SYSTEM
tl* the contact owns a 2005 jeep liberty. the contact received a recall notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline, structure). the contact stated the that the part needed was unavailable for the repair. the manufacturer was notified and they did not know when the remedy part would become available. the contact had not experienced a failure. updated 08/11/2014*lj updated 08/12/2014 *js
Complaint filed: 2016-08-09
Components: SERVICE BRAKES
i was pulling my 2000 lb boat to the lake sat. with my 2002 silverado 1500 . i made it to the launch ramp ok but when i went to launch the boat i couldn't stop rolling down the ramp [ no brakes) i was only able to save the truck from becoming a submarine by throwing it in drive and hitting the gas. i drove into the parking lot to find the brake line rusted out . had this happened at highway speeds it would have been catastrophic . i read online about the issues with the lines and the fact there was a backup. trust me when i say while pulling a boat it would have never stopped me. i've had cars longer this in my 40+ years of driving any never had a brake line fail from rust. i would have liked a heads up on this issue as i've seen it to be a problem in multiple years. needless to say i'm disappointed again by gm by not at least giving the owners a heads up. and i'm thanking god for my wife and i not being injured on a simple fishing trip. shame on you guys. if it wasn't an issue you wouldn't have changed the lines on later model cars. just one more push to make me look at other vehicle manufacturers. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2018-07-11
Components: STRUCTURE
the whole frame is rotting out with perforation of the metal, it's falling apart. i'm able to poke holes in the frame with my finger and the rust goes along the whole weld line down the frame on the underside as well as holes throughout the sides of the frame.
Complaint filed: 2014-12-04
Components: STRUCTURE
while making a right turn into a parking lot, my driver's door flew open. now the door will not stay closed. i am able to manually move the latch with the door open but it will not engage to secure the door shut. *tr
Complaint filed: 2015-06-24
Components: STRUCTURE
tl* the contact owns a 2001 infiniti qx4. the vehicle was taken to the dealer for routine maintenance. while being inspected, the technician found that the frame and underbody were corroded on the front passenger side. the contact was informed that the vehicle was unable to be repaired since it was structurally unsafe. there was considerable corrosion to the frame of the vehicle and could collapse while being lifted. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 201,000.
Complaint filed: 2015-10-30
Components: AIR BAGS
tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part for the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2014-07-09
Components: SERVICE BRAKES
emergency brake does not release, numerous times, just had complete brakes installed, new. *tr
Complaint filed: 2014-04-22
Components: SERVICE BRAKES
vehicle parked in my driveway, attempted to pull out of driveway and had no braking ability (7/12/12) all front brake lines replaced due to rust. then on 2/11/14, had left um hospital with wife, noted something was not functioning properly with brakes but continued to a restaurant. when i got out of restaurant, attempted to pull out from curb and had no brakes. all rear brake lines had to be replaced due to rust. both occasions required a flatbed tow truck from aaa. total cost for repairs was $2050.74. *tr
Complaint filed: 2016-07-18
Components: STEERING,AIR BAGS,STRUCTURE
tl* the contact owns a 2005 chevrolet impala. while driving approximately 50 mph, the front wheel made a noise. the contact attempted to slow down by depressing the brake pedal and heard a loud banging noise under the front end by the accelerator pedal. the contact attempted to pull the vehicle over to the shoulder of the road; however, the steering failed. the vehicle drifted into the left lane and into oncoming traffic. the vehicle crashed into a retainer wall. the air bags failed to deploy. a police report was not filed and there were no injuries. the vehicle was towed to the contact's residence. it was diagnosed that the bushing failed and the subframe separated and disconnected from the vehicle. also, the steering failed and the entire front end of the vehicle fell apart. the manufacturer was notified. the approximate failure mileage was 190,000.
Complaint filed: 2015-08-20
Components: FUEL/PROPULSION SYSTEM
my jeep was recalled for gas tank problems
Complaint filed: 2015-05-04
Components: AIR BAGS
tl* the contact owns a 2003 lexus sc430. the contact received notification of nhtsa campaign number: 14v312000 (air bags); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2015-09-20
Components: ELECTRICAL SYSTEM
after taking my chevrolet malibu classic 2005 into the dealership for the recall in which they put inserts on my key and a king ring, ridiculous if you ask me, my car has now done the same thing three more times i thought the recall was suppose to fix. while driving at different speeds ( 60 mph., 45 mph., 20 mph) my cars shuts off as if i turned the key off. my power steering, brakes all electrical components are effected. i have to then turn my key to the off position and again start my car to continue driving. it does this with no warning, while driving down a highway, while turning, while driving down a hill which are all very much safety issues. driving 60 on a highway and the car shuts down leaving you with no power steering no power brakes no warning lights etc. very scary. while turning a corner all of a sudden no power steering seems to me could cause a major wreck, and while driving down a hill loosing your power brakes could also. this happen to me numerous times before the recall also. i do believe it was a cheap way of chevy to try to get out of the responsibility for this problem. when i explained to the dealer mechanic what was happening he informed me that the recall that fixed the key would not help the problem of my car randomly shutting off while driving it so what was it for then?
Complaint filed: 2014-10-07
Components: FUEL/PROPULSION SYSTEM
my vehicle has the same problem as many other mercedes benz owners the fuel smell inside the cabin because a failure in the fuel sending units. *tr
Complaint filed: 2014-03-27
Components: SERVICE BRAKES
the abs brake light will not go off. *tr
Complaint filed: 2019-06-04
Components: STRUCTURE
the frame is rusting out
Complaint filed: 2014-08-27
Components: AIR BAGS
on july 24th , 2014 my wife was driving (with one of our young sons) her 2003 honda odyssey about 30-35 mph on a neighborhood street. without any collision or contact with any other object both front airbags and the driver side airbag spontaneously deployed. she was able to pull off to the right shoulder of the road and called me for assistance. not long afterwards a town of mount pleasant police officer stopped to render assistance. we explained what happened and he confirmed there was no collision and advised me to take photos of the vehicle (which i did). he stated he couldn't write a police report since there was no collision or accident. we had the odyssey towed to a body shop. my wife suffered a large contusion, burn and hematoma of the left arm which has been very painful requiring her to visit her physician. we contacted the local honda dealership (rick hendricks honda) who told my wife that what happened with the airbags was impossible without a collision and stated there was no recall regarding airbags for this car. we contacted the national honda customer service center who assigned us a case manager. we found out on our own there is a recall for the airbag sensor because of this very issue (spontanious airbag deployment). we were never contacted by honda about the recall. a month latter, honda still has our car and has not fixed the problem. *tr
Complaint filed: 2017-04-15
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
the dimmer switch for interior lighting is prone to failure. when it fails, all dash and gauge cluster illumination will cease to function, causing dangerous driving conditions after dark. the driver will not be able to see any gauges or climate control features, which may cause a crash.
Complaint filed: 2016-12-13
Components: STEERING,SUSPENSION,STRUCTURE
the frame on my 2003 tacoma is rusting badly! the truck only has about 98k and im the second owner. i purchased the truck on 9/3/2011. the truck in getting to the point of being unsafe to drive. the mounting points for the leaf springs are almost completely rusted away. i have never received any type of notification from toyota regarding the frame recall. i've had it looked at by my local toyota dealer and they are telling me i don't qualify for assistance because no corrosion treatment has applied. the problem with that is, i was never notified! if i had been, then they would replace the frame free of charge. i've received at least three letters from toyota for the spare tire holder rust issue, so they do know i own the truck and how to contact me. i've lived at the same location for 14 years! from what i've read, the corrosion treatment they allegedly offered didn't help anyway. i don't understand why some people were notified and other were not. there are plenty of people just like me driving these unsafe trucks. i have to wonder how many of those people are clueless about the danger they are putting them selves into, not to mention their families. at any moment you could loose total control.after the truck collapse in half after you hit a bump while driving on the highway. im sure if someone looked hard enough they could find examples of these unsafe tacomas causing serious and possibly fatal accidents. they already know its a problem. how else could they have won a lawsuit against the vender that supplied them with these frames. they sued, and won because these frames are defective. that settlement should have been contingent upon the ongoing inspections and repairs for everyone affected. *tr
Complaint filed: 2014-03-26
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 saturn lw300. the contact stated that the vehicle stalled without warning while driving at various speeds. the failure was experienced numerous times. the manufacturer advised the vehicle was not included in nhtsa campaign number 14v047000 (air bags,electrical system). the vehicle was not repaired. the failure mileage was 145,000 and the current mileage was 162,000.
Complaint filed: 2015-08-11
Components: ELECTRICAL SYSTEM
i stopped during a motorcycle ride to take a picture and turned the ignition key on my motorcycle to the off position. when i turned the key back to on no power was available. repeated attempts to use the key were unsuccessful. i knew there had been a recall on subsequent years of the same model motorcycle for this problem. if this would have happened when i was in motion the engine would have immediately stopped and all electrical power to the motorcycle systems would have been lost as well.
Complaint filed: 2016-03-30
Components: ELECTRICAL SYSTEM
the gas gauge started messing up/not reading right especially in the rain and then shortly after that the speedometer started doing the same thing. now neither one will work at all. this started about two years ago and quit working all together about 1 year ago. i heard that this is happening to alot of trailblazers. this started while the vehicle was in motion.
Complaint filed: 2015-03-30
Components: ELECTRICAL SYSTEM
dear sir or ma'am, my mother was told by hilltop toyota in richmond, ca that the recall notice was an interim notice, and did not perform any remedy procedures. however the recall notice recommended us to take the vehicle to dealer immediately. therefore we believe such action is deemed irresponsible and there may be other consumers who could have experienced the same thing. *tr
Complaint filed: 2014-07-08
Components: SERVICE BRAKES
while pulling out of my garage, i stepped on the brake pedal and it went to the floor. i quickly discovered that one of my brake lines had ruptured. after inspecting my brake lines, i found extremely high amounts of rust throughout the exterior of the lines. the brake line that ruptured had rusted through and caused the brake failure. i have replaced the two lines that were rusted the worst and hope to replace them all in the near future. i do not feel that brake lines should rust all of the way through at this low of a mileage. this is an issue that gm needs to deal with on its trucks and cars as it could cause a very serious crash and possibly death to someone who is not familiar with the issue or how to check for it. *js
Complaint filed: 2020-10-25
Components: SUSPENSION,STRUCTURE
my 96 ford ranger has tremendous frame rot on the drive side at the front of the spring shackles. someone had sprayed rhino liner like material on the rot to cover it up or to try to make it hold. the rest of the frame is in outstanding condition except for it being almost broken into at the gas tank strap and front shackles. i have replaced every front end part on this truck thinking it was in the front suspension. when driving it runs out of line from the rear and the frame is starting to bend.
Complaint filed: 2021-02-11
Components: EXTERIOR LIGHTING,STRUCTURE,ENGINE
i am writing with concern to see if the recall on my daughters 2003 toyota air bag issue was truly fixed, she was involved in a traffic accident where according to everyone's opinion the airbags should have went off however they did not. is there any way to see if the recall work was actually done by the company who states they did the repair ??
Complaint filed: 2015-04-13
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet malibu. while driving at an unknown speed, the vehicle stalled. in addition, the check engine light, power steering, traction control, and air bag warning lights illuminated. the contact mentioned that the vehicle was preciously repaired under nhtsa campaign number: 14v40000 (electrical system); however, the recall remedy failed to repair the vehicle. the manufacturer was made aware of the failure. the failure mileage was 119,000.
Complaint filed: 2014-08-07
Components: AIR BAGS
i have received recall m35/nhtsa 12v-527 occupant restraint control, 3 times in 2 years, each time i take it to my chrysler dealer, stevens creek chrysler and dodge, san jose ca, they say the parts are on back order and that they will call me, never happened. *tr
Complaint filed: 2018-03-11
Components: ELECTRICAL SYSTEM
for the last 3 years, every part of my instrument panel seems to work intermittently. at times while driving, the speedometer will show me doing 40 mph over my actual speed, or will show me doing 120 while i am sitting still. the oil pressure will sometimes show that there is no pressure at all, or the temp is as far as it can go on the hot side. all of these issues disappear after a while, and then function normally. they do not seem to be tied together, because at times several instruments are working fine, but 2 others are not.
Complaint filed: 2015-01-17
Components: SERVICE BRAKES
one morning out of the blue when i went to drive my truck, pressed the brake pedal to put it in gear my pedal went to the floor with very little give. looking under the truck i notice a metal brake line has a hole. the worst part, all the medal brake lines are so rusted it looks as if they could all fail at any time. *tr
Complaint filed: 2015-05-26
Components: SERVICE BRAKES
tl* the contact owns a 2004 mercedes benz e320. while driving at 75 mph, the brakes failed to respond and the abs warning light illuminated. the vehicle was towed, but was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 131,000. the vin was not available.
Complaint filed: 2019-09-25
Components: STEERING
tl* the contact owns a 2003 mini cooper. while driving 30 mph, the power steering completely failed without warning. the contact was able to regain control of the vehicle; however, the steering was rough and stiff. the contact performed his own inspection on the vehicle and noticed that the power steering pump was leaking. the contact spoke with an independent mechanic and was informed that the vehicle may be included in an unknown recall. the manufacturer was informed of the failure and stated that the vehicle was included in nhtsa campaign number: 15v660000 (steering). the contact took the vehicle to mini of the woodlands (16675 i-45, conroe, tx 77385, 936-344-1258) and was informed that the vehicle could not be repaired because the steering pump was not the original mini cooper steering pump. the dealer offered no further assistance. the pump had not been replaced. the failure mileage was 83,000.
Complaint filed: 2014-11-04
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 saturn ion. while driving 55 mph, the vehicle stalled and failed to restart. the vehicle was towed to the contact's residence. the vehicle was inspected by an independent mechanic. the technician diagnosed that the failure was due to an electrical shortage. the manufacturer was made aware of the issue. the failure mileage was 100,000.
Complaint filed: 2014-11-14
Components: ELECTRICAL SYSTEM
the dash instrument cluster failed and does not read a correct temperature nor does the oil gauge read correctly. the temperature gauge read that the temperature was above the highest reading on the gauge. there is a clicking sound within the instrument panel continuously. the vehicle was taken in for evaluation at a service station, they ran a diagnostic and determined that the instrument cluster is failing and its readings are not correct. it will require replacement. *tr
Complaint filed: 2014-12-16
Components: ELECTRICAL SYSTEM
2001 chevrolet malibu. the consumer had to replace the entire ignition switch mechanism three years ago due to circuitry problems, key warm to touch, etc. *ta
Complaint filed: 2015-01-06
Components: SERVICE BRAKES
i was traveling down the road towing my trailer and went to stop and brake pedal went the floor i was able to get off road in the grass and slow down to a stop looked under truck drivers side near front and brake fluid was pouring out at the plastic brackets the were rusted very badly all the lines. i was a gm mechanic for 10 yrs of my life and this is the worst i have ever seen. i can tell all the lines needs replaceing they are all the bends are very rusted from front to back.
Complaint filed: 2019-06-02
Components: POWER TRAIN
bought truck in 2009. drive a couple times a week. transmission has went out 5 times now including this morning. was told by a coworker that theres ab issue with the dodgers not circulating fluid when idling in gear.??? either way this will be the 5th time in 10 years taking it to get rebuilt!!!! which has been 2,500.00 to 4,000.00 each time!!! really bout to give up on dodge
Complaint filed: 2014-11-12
Components: AIR BAGS
tl* the contact owns a 2005 chevrolet trailblazer. the contact stated that while driving approximately 15 mph, the air bag light illuminated. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 152,734.
Complaint filed: 2015-05-12
Components: STRUCTURE
tl* the contact owns a 2004 chrysler pacifica. while driving at various speeds, there was an abnormal noise coming from the front of the vehicle. the vehicle was taken to an independent mechanic where it was diagnosed that the subframe needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 78,000. the vin was not available.
Complaint filed: 2015-08-28
Components: SERVICE BRAKES
tl* the contact owns a 2003 chevrolet silverado 1500. while driving approximately 10 mph, the brake pedal was depressed but the brakes failed to respond. as a result, the contact crashed into a pole. there were no injuries and a police report was not filed. the vehicle was taken to an independent mechanic who diagnosed that the brake lines and fuel lines were rusted, and needed to be replaced. the front passenger side brake line was replaced. the manufacturer was notified of the failure. the approximate failure mileage was 92,000. ma 10/14 *cn
Complaint filed: 2018-01-22
Components: AIR BAGS,STRUCTURE,ENGINE
"takata recall" i was hit by a driver going approx 100mph on highway 50e from behind and after being severally hit my tekata airbag damaged my chest, hurt my face, burned my clothes, arms, and made it impossible to breathe. this wouldn't have happened if bmw had more availability to inform, replace and fix such a horrific event.
Complaint filed: 2019-07-18
Components: STRUCTURE
honda safety recall service bulletin gl1800 14 revised: september 2008 states that my motorcycle is one of the affected units for the recall (i.e. the frame welds need to be reinforced). that work has never been done. however, the records for doing a vin check only go back 15 years, and a local honda dealer says no fix is needed.
Complaint filed: 2014-09-04
Components: SERVICE BRAKES
tl* the contact owns a 1999 gmc sierra. the contact stated that while driving 25 mph, the brakes failed. as a result, the contact had to switch gears in order to stop the vehicle. after inspecting the vehicle, the contact noticed that the brake line had fractured. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 196,000.
Complaint filed: 2023-03-24
Components: SERVICE BRAKES
the vehicle was idle for about 4 months. i took it to a carwash to clean the dust off. upon returning (abt a 2 mile trip) the brakes failed and steam was coming out from under the hood. i opened the hood and brake fluid was sprayed all over the driver's side of the engine and wheel well. a brake line had rusted through and burst. fortunately, i made it home carefully because i had noticed the brakes were soft.
Complaint filed: 2015-09-16
Components: STRUCTURE
rear liftgate window completely shattered. vehicle was parked and been so for 3 hours. temperature was about 60 degrees. there was no visible cracks or other defects. was witnessed by several people. did not just crack or break. it shattered into thousands or pieces. was not being opened or closed. vehicle was completely static
Complaint filed: 2014-04-01
Components: STEERING,ENGINE
the car lost all power while driving on several occasions. it would just quit and i would have no brakes or steering and all gauges would shut down. sometimes it would lose power and then it would come back on while i was still driving cutting in and out repeatedly. it happened a lot when i was idling at a corner and then would start through the intersection. it would quit going through the intersection. sometimes it wouldn't start after driving it a short distance. after it sat for a few minutes, a few hours or sometimes overnight it would just start like there wasn't any problem with it. it didn't sputter or act like it wasn't getting gas or anything, it just wouldn't do anything and had a total loss of all power. we took it in for repair several times and they could never replicate the problem and diagnostics didn't show any problems that would cause this issue. i asked a couple of times if there were any recalls and the service garage said no. i finally quit driving the car because i was tired of being stranded and with taking my chances with it loosing power driving down the highway or through intersections in heavy traffic. it sounds like the same issue that they are currently recalling some gm models for because of an ignition switch spring but bonneville aren't on the recall list. *tr
Complaint filed: 2014-08-27
Components: ELECTRICAL SYSTEM
vehicle stalled without warning. continued to stall at low speeds high speeds cold engine hot engine. since it was intermittent, mechanic had trouble diagnosing. i found a recall on nhtsa regarding this problem in which the ignition switch module was to blame. honda refused to honor the recall given the length of time that had passed so i had it repaired at my mechanics. *tr
Complaint filed: 2014-11-02
Components: SERVICE BRAKES
while turning into a mall parking lot from a main street, applied brakes to slow down into the parking lot for a vehicle to pass in front of me. without any prior warning the break peddle went to the floor and i was unable to stop even from a slow speed. luckly i was able to drive around the vehicle in front of me because the breaks seemed to fail about 95%. i pumped the breaks a few time and got into the closest parking space. the vehicle was not safe to drive do to sudden break failure. the repair garage certified mechanic said the break line had rusted thru and the break fluid was rapidly leaking. i had the garage replace all the entire rusted break lines ($646.00) to be able to drive safely and avoid another sudden break failure due to rusted break lines. otherwise the car has been well taken care for and in excellent running condition. my mechanic said they had repaired several gmc vehicles with this identical problem. i believe gmc has sold a car with defective safety parts which have worn prematurely. *tr
Complaint filed: 2015-12-04
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 chevrolet malibu. the contact stated that the anti-theft system activated causing the vehicle to be unable to start. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 120,000.
Complaint filed: 2016-05-31
Components: AIR BAGS
faulty clock spring. same symptoms as recall 04v480000 for chrysler mini-vans mfd. through 08-31-2000. although mine is a 2001 model, it was mfd. soon there after nov. 2000. why no recall for the '01? again same symptoms: air bag light on nearly all the time, horn doesn't work, steering wheel radio controls do not work. a faulty clock spring i'm told. vehicle exhibits these symptoms across all driving conditions.
Complaint filed: 2014-08-05
Components: STEERING,POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
i received 2 notices about 2 recalls on my car that could cause a crash without warning or control. i did experience one of the conditions were i could not put the gear in park or drive when i was trying to start the car to drive. also once the key was stuck in he ignition fortunately these occurrences were during me trying to start the car when it had been parked. this problem was stated in the notice as a condition in which the transmission shift cable may fracture at any time.currently there are no parts available to fix these recalls. i am afraid for my safety as well as my family . *tr
Complaint filed: 2016-04-29
Components: SERVICE BRAKES
sudden and complete failure of front brakes due to breakage of front steel brake lines, lost all fluid, fortunately happened in the parking lot and not during a recent trip to mass and new york city
Complaint filed: 2014-06-03
Components: SERVICE BRAKES
tl* the contact owns a 2004 suzuki gsxr600 motorcycle. the contact stated that while driving 45 mph, he attempted to engage the brakes but the vehicle failed to stop. as a result, the vehicle crashed into a guard rail. a police report was filed and the driver sustained a broken femur and shattered pelvis. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 40,000.
Complaint filed: 2014-08-20
Components: SERVICE BRAKES
tl* the contact owns a 2004 chevrolet silverado. while driving approximately 5 mph, the brakes failed and the service brake indicator illuminated. the vehicle was taken to an independent mechanic. the mechanic stated that the brakes needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 117,000.
Complaint filed: 2014-08-18
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
i was merging and exiting off the expressway on my way to work and went to use my turn signal and it quit working. upon arriving at work i tried it again and nothing.i then tried my other turn signal and hazard light also and they didn't work either. i do alot of expressway driving to different cities due to my job of which i have to change lanes and merge and turn quite frequently so this is a major concern with my turn signals and flasher not working. *tr
Complaint filed: 2014-11-05
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 chevrolet malibu. the contact stated that after the vehicle was repaired under nhtsa campaign id number: 14v400000 (electrical system), the vehicle failed to shut off and the key would not turn further than accessory position. as a result, the battery died and the vehicle had to be jumped started. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate mileage was unavailable.
Complaint filed: 2024-03-11
Components: SERVICE BRAKES
the contact owned a 1999 ford explorer. the contact stated that while driving at 45 mph, and the brakes were depressed, the vehicle fishtailed crashed into a ditch and rolled two times. the contact stated that the air bags did not deploy. the driver sustained head, arm, and back, injuries and the passenger sustained head, neck, finger, and back injuries. medical attention was sought. a police report was filed. the vehicle was towed to the residence. the manufacturer was not notified of the failure. the failure mileage was approximately 190,000.
Complaint filed: 2018-02-13
Components: SEAT BELTS
front driver and passenger seat belt buckles randomly unbuckle themselves. when fastened, the buckles seems secure. pull severe times on them and they do not unbuckle. but, while driving, they unbuckle themselves periodically. this has been occurring for a long period of time.
Complaint filed: 2015-01-21
Components: ELECTRICAL SYSTEM
2002 cadillac deville. consumer is not satisfied with the response by the dealership for reimbursement key ring recall. the consumer stated when his wife placed the key in the ignition, and turned it, the vehicle died and she could not turn the ignition to remove the key. the vehicle had to be towed. according to the repair invoice, there was internal damage in the ignition lock. the consumers request for reimbursement was denied, based on the fact, the part that was replaced was not part of the recall. *jb updated 01/29/15*jb
Complaint filed: 2018-07-20
Components: SERVICE BRAKES
wife came home and said the brake pedal went to floor when attempting to stop. with engine running, brake fluid is seen pumping out of right front brake line. mechanic reports line burst and all other lines are severely rusted and must be replaced. $1500 repair estimate.
Complaint filed: 2014-02-12
Components: SERVICE BRAKES
was backing boat trailer into water and brake pedal got very soft. no accident the trailer was empty and the truck stopped. pulled the boat out of the water up the hill, tried to stop on flat ground and the brake pedal went to the floor. the brakes worked somewhat, but now well. found a brake line rusted through near the left rear wheel, brake flood running out freely. was able to clamp off line and leave removed trailer to get truck to a repair shop. several lines looked rusty at the time. a second line has ruptured since then. it is one that is on the frame rail under the cab. *tr
Complaint filed: 2016-06-03
Components: AIR BAGS
takata recall. recv'd r26/nhtsa 15v-312. i live on an island with no mfg dealers. fca will not authorize non-dodge dealer to perform recall repair. fca says they will not pay shipping cost ($756)to ship vehicle by ferry to nearest dealer. recall states "more likely to occur.if exposed to high levels of absolute humidity." residence is in marine environment that has average annual humidity of 77%. what options are available to get vehicle repaired.
Complaint filed: 2015-08-05
Components: AIR BAGS
i rolled into the woman in front of me and my airbags deployed. there was no damage to either car except for the airbags. the driver airbag smacked me in the face and chest and thumb. i was only going about 3 mph because i had stopped and the woman in front of me had stopped and we were both going forward to merge into traffic at a really slow speed. i rolled into her and a second or two later the airbag deployed. updated 12/03/15*lj *cn
Complaint filed: 2014-12-21
Components: SERVICE BRAKES
truck was in shop for unrelated maintenance. brake line failure occurred while moving truck out of service bay. truck is currently undriveable. mechanic indicated that this is common failure as lower quality material was used in the brake lines. additional research on web indicated this is a widespread issue. this is the first i had heard of the problem. i am the original owner. i feel blessed that this failure occurred in a non-traffic situation. i frequently drive this truck in heavy traffic on i-94. thanks,[xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2017-02-13
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 infiniti fx35. the contact received notification of nhtsa campaign number: 16v349000 (air bags). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2015-08-18
Components: AIR BAGS
tl* the contact owns a 2004 toyota corolla. the contact received notification of nhtsa campaign number: 15v043000 (air bags); however, the part needed for the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2015-10-08
Components: SUSPENSION
tl* the contact owns a 2001 ford windstar. while driving at approximately 45 mph and making a left turn, there was an abnormal sound. the rear axle fractured and the contact lost control of the vehicle and crashed. there were no injuries and a police report was not filed. the vehicle was towed to the contact's residence. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 10v385000 (suspension); however, the part to do the repair was unavailable. the manufacturer was notified of failure. the failure mileage was unknown.
Complaint filed: 2016-10-06
Components: STRUCTURE
tl* the contact owns a 1999 toyota tacoma. the contact stated that the vehicle experienced severe corrosion. the vehicle was taken to an independent mechanic where it was confirmed that the vehicle was severely corroded and the rear subframe needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 80,000.
Complaint filed: 2014-06-25
Components: SERVICE BRAKES
rusted out steel brake lines. lost brakes had to be towed to repair shop. lucky i did not crash into anyone. chevrolet dealer does not want to hear any of it they say the truck is ten years old. *tr
Complaint filed: 2015-01-01
Components: ELECTRICAL SYSTEM
shut off vehicle , got out of drivers side. shut door and as i closed door all my locks on door locked down. my grandaughter was strapped into a car seat in the back seat and we were unable to open doors to get her out. we had to contact police and they were unable to get doors to unlock. the locks would not work the windows would not work , the car was completely locked down . after 30 minutes of trying to get into car we finally got my grandaughter to squeeze out of her car seat upon coaxing her we got her to get her car seat belt unlocked , she tried pushing the door lock buttons but nothing would work, we had her try to use window buttons but they would not work either , we tried having her manually unlock door but they would unlock but door would not unlock. upon despair we had her take key out of ignition and i carefully had her push unlock button on key chain and finally they engaged and unlocked the doors and windows and we got her out. this could've been a real dangerous incident if she would of not been able to follow my directions thank god she was smart. or if car would of been running i don't know what could've happened . this has happened numerous times while i was in passenger side while my husband went into bank and store. i became locked in the car . i think this needs to be investigated because i have read this happening to many trailblazers owners. this could be a very dangerous situation. *js
Complaint filed: 2019-04-16
Components: SERVICE BRAKES
moving vehicle at school parking lot - 17 year old daughter driving about 3 months after getting her license. vsc trac abs lights all came on, a low tone noise and the brake peddle was hard as a rock when depressing.
Complaint filed: 2017-04-26
Components: STRUCTURE
tl* the contact owns a 2004 toyota tundra. the contact received a nhtsa recall notification regarding rust on the vehicle's frame. the vehicle was taken to a dealer to be serviced per the recall, but was informed that the vin was not included; therefore, no recall repairs were completed. the vehicle was later taken in for routine maintenance. the independent mechanic informed the contact that the frame of the vehicle was severely rusted and unsafe to drive. the manufacturer was made aware of the issue and a case was filed. the recall details were not provided. the failure mileage was 118,000.
Complaint filed: 2022-08-15
Components: STRUCTURE
the contact owns a 2003 ford ranger. the contact stated that while driving at 65 mph, an abnormal, rattling noise began to emit from the rear of the vehicle without warning. upon inspection, the contact discovered that the rear cross members had rotted out due to severe corrosion. the contact also stated that the fuel tank was no longer being supported due to the failure. an independent mechanic inspected the vehicle and deemed the vehicle unsafe to drive. the dealer nor the manufacturer had yet to be notified of the failure. the vehicle had yet to be repaired. the failure mileage was approximately 79,000.
Complaint filed: 2023-04-27
Components: STEERING
the contact owns a 1998 chevrolet corvette. the contact stated that after starting the vehicle, the steering column remained in the locked position and the steering wheel could not be turned in either direction. the contact stated that occasionally the message "remove key - wait 10 seconds" was displayed. the cause of the failure was not yet determined. the manufacturer and local dealer were notified of the failure, but no assistance was offered. the contact was informed that the vin was not included in the nhtsa campaign number: 04v060000 (steering). the contact stated that the vehicle had experienced that failure listed in the recall. the failure mileage was 78,000.
Complaint filed: 2020-08-02
Components: AIR BAGS
honda dealer refused to replace recalled airbags in my car. dealer claims that honda is not releasing the part until next year. i have been waiting for them to fulfill the request to replace the airbags, but they haven't responded.
Complaint filed: 2021-11-27
Components: STRUCTURE
frame rust condition which makes the suv un repairable
Complaint filed: 2015-04-30
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 mitsubishi galant. the contact stated that the cruise control light illuminated on the instrument panel without it being manually activated. the vehicle was not diagnosed and the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 186,000. updated 6/11/15*cn updated 06/16/15*jb
Complaint filed: 2017-11-21
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 3500. the contact stated that while driving at 25 mph, the vehicle suddenly crashed into the rear of another vehicle. the air bags failed to deploy. the front passenger sustained bruises and cuts that required medical attention. a police report was filed. the vehicle was towed to an independent mechanic but was not diagnosed. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 42,000. the vin was not available.
Complaint filed: 2015-07-13
Components: SERVICE BRAKES
tl* the contact owns a 2005 chevrolet silverado 1500. while driving at 35 mph, the brake pedal was depressed to the floor in order to bring the vehicle to a complete stop. the vehicle was taken to an independent mechanic who diagnosed that the brake lines were corroded and needed to be replaced. the vehicle was repaired, but the failure recurred. the manufacturer was not notified of the failure. the approximate failure mileage was 92,000.
Complaint filed: 2018-06-22
Components: STRUCTURE
tl* the contact owns a 2004 ford freestar. when the vehicle was taken to an independent mechanic for an inspection, the vehicle failed the inspection due to excessive corrosion of the front frame. the contact called l. b. smith ford-lincoln, inc. at 717-761-6700 (located at 1100 market st, lemoyne, pa 17043) where it was diagnosed that the frame needed to be replaced. the contact took the vehicle to two different independent mechanics to obtain some estimates. the vehicle was not repaired. the manufacturer stated that there was no recall and referred the contact to nhtsa. the failure mileage was approximately 118,000.
Complaint filed: 2017-10-10
Components: STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
while driving going any speed low or high a vsc trac off light appears on the gage cluster and starts a high pitched noise and abs locks up on my passenger side pulling me to the right almost hitting another car or any pedestrians that may be there.
Complaint filed: 2019-08-06
Components: STRUCTURE
takata recall paint is fading in different places clear coat has faded away this has happened over the pass couple of years
Complaint filed: 2023-10-30
Components: STRUCTURE
the contact owns a 2001 mercedes-benz c320. the contact stated that there was rust on the bottom of the driver’s side and passenger’s side door panels. the contact stated that the water ran down, enter the door, and then failed to properly drain. the contact stated there were no drain plugs or holes for the water to drain from the door. the vehicle was taken to the local dealer, who took photos, but the vehicle was not diagnosed or repaired. the manufacturer was contacted and referred the contact to the nhtsa hotline. the failure mileage was approximately 99,000.
Complaint filed: 2016-01-04
Components: AIR BAGS
tl* the contact owns a 2003 toyota corolla. the contact received notification of nhtsa campaign number: 15v043000 (air bags) and stated that the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect. updated 03/16/16*lj *tr
Complaint filed: 2015-09-22
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 1500. the contact received notification of nhtsa campaign numbers: 14v770000 (air bags) and 15v313000 (air bags); however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2022-01-22
Components: AIR BAGS
the airbags failed to provide me protection during an accident on a highway. 1. airbag was size of steering wheel, both popped upon deploying, didn't protect me from hitting and shattering windshield with my head, seatbelt help me from flying thru windshield , without protection from airbag both hands and wrists are brused in braces. i been off work for 9 days now 2 visits to er . i believe the airbags mafunctioned. my car is in inland towing riverside ca. a highway patrol was present unknown if report was made , it's not letting me upload files and fotos
Complaint filed: 2014-11-05
Components: SERVICE BRAKES
brake lines failed in 2 places on the drivers side due to corrosion. rusted through under the drivers door and at the drivers side rear caliper. traveling 40mph applied brake to make turn, initial brake resistance, then pedal went to floor. removed foot and reapplied pedal. able to make turn, tested upon stopping with two additional hard stops when going less that 5mph. both instances pedal had resistance. backed into driveway to attached trailer, pressed pedal to test trailer lights, pedal went to floor and brake light warning illuminated. loss of fluid was observed on the street where 2 additional tests took place, main loss of fluid appeared in driveway during light test. *tr
Complaint filed: 2019-03-30
Components: STRUCTURE
jeep is a 5 speed transmission. couldn't shift correctly, heard a rattle. engine had fallen due to rusting frame. frame so rusted, engine fell. only 90,000 miles on vehicle. not driven daily. was in motion.
Complaint filed: 2015-11-09
Components: AIR BAGS
recall occupant restraint control module r06 / nhtsa 15v-046 recall is dated 2/6/15. it is now november 2015 and the parts are not available to get this safety recall issue corrected. i have contacted by dealer since feb 2015 to be told the same thing that chrysler has not sent them the parts. how much longer do i need to wait putting myself at risk??