vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2017-02-13
Components: SEAT BELTS,STRUCTURE,UNKNOWN OR OTHER
chat conversation start 5:57pm greetings, i saw you commentary about the ford explorer exhaust fumes inside the cabin, well i have a 2004 ford explorer with the same problem, i am a mechanic i figured may be the filter was clogged well it was no filter, what i found the vent door fell off from the place where it suppose to open and close laying down on the fan, so i reinstalled back and the problem was fixed, it is a poor design from the ford company. i was loosing heat during winter and not be cool at the summer loosing the thru vent out place. ford needs to fix all this problems along with seat belts, rear window quarter panel cracked no one is getting ford to do recalls on this items very poor construction.
Complaint filed: 2015-09-17
Components: SERVICE BRAKES
i have already replaced my brake lines once on the truck. at a stoplight i had my brakes give out again. local mechanic states my rear brake line has rusted through again. this is a known serious safety issues and gm continues to deny that it's a safety issue. brakes are too important to have constant rusting issues.
Complaint filed: 2017-12-10
Components: AIR BAGS
takata recall : warning light on dashboard indicates the side airbags are off
Complaint filed: 2019-09-04
Components: POWER TRAIN
tl* the contact owns a 2004 ford freestar. the contact stated that the vehicle did not move forward or backwards while in a parking lot. also, the power train indicator illuminated intermittently and then remained illuminated. the contact called hart ford lincoln at 989-275-8922 (located at 117 lake st, roscommon, mi 48653) and was informed to call the nhtsa or the manufacturer to re-open an unknown recall. the manufacturer was not contacted. the vehicle was not diagnosed or repaired. the failure mileage was approximately 190,000. *tr
Complaint filed: 2014-01-24
Components: ENGINE
tl* the contact owns a 2004 jeep grand cherokee. the contact stated that while driving 65 mph, the vehicle began to misfire. the vehicle was taken to the dealer for inspection where they stated that the cam shaft position sensor needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was notified of the failure. the failure mileage was 80,000.
Complaint filed: 2018-09-14
Components: AIR BAGS
"takata recall" my vehicle has been recalled twice over this issue, each time the repair has been completed. the current problem with my vehicle relates to the air bag module. my air bag warning light came on about a month ago at which time i took it to my local dodge dealership thinking the airbags had gone bad again. i was advised the airbags were fine but the control module had failed. then i was told that chrysler dodge no longer makes the replacement module and they would have to seek one from a salvage company they do business with. my question is simple, how can a manufacture decide to stop making a crucial component to the air bag system. i was advised that in the event of a crash the air bags would not inflate. it has been over a month now and the dealership still hasn't located a module but are continuing to search for one. i have a low milage 2003 ram 3500 heavy duty truck sitting in my driveway that is totally worthless. what can i do?
Complaint filed: 2015-05-12
Components: STRUCTURE
tl* the contact owns a 2002 toyota tacoma. the contact received notification of nhtsa campaign number: 12v542000 (tires). the contact took the vehicle to the dealer to have the recall repair performed; however, the recall repair was unable to be performed due to excessive rust on the subframe. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 88,000.
Complaint filed: 2016-08-15
Components: ELECTRONIC STABILITY CONTROL (ESC)
just bought this used vehicle couple weeks ago.to discover that vsc and trac off lights comes go on when driving on surface roads at normal speed. this happens more frequent during a turn either left or right. when that occurs, hear loud grinding noise. this conditions are making the vehicle unsafe to drive. please address this problem asap before someone gets hurt.
Complaint filed: 2014-07-07
Components: SERVICE BRAKES
tl* the contact owns a 2001 roadmaster rail executive/signature (n/a). the contact stated that the brakes failed to respond when engaged. the contact mentioned that the failure occurred intermittently. the vehicle was taken to an independent mechanic on two occasions where the rear brake calipers needed to be replaced. the remedy failed to repair the failure on both occasions. the contact was aware of nhtsa campaign id number: 02v278000 (service brakes, hydraulic) but had not confirmed if the vehicle was included. the manufacturer was not made aware of the failure. the approximate failure mileage was not available. updated 10/8/14*cn updated 05/18/2015 *js
Complaint filed: 2016-02-25
Components: ENGINE
tl* the contact owns a 1998 honda accord. while driving 10 mph, the vehicle stalled without warning. the vehicle was not diagnosed nor repaired. the manufacturer was not made aware of the issue. the failure mileage was 259,000.
Complaint filed: 2015-01-20
Components: SERVICE BRAKES
the w211 mercedes (e-class) have sensotronic brake control (sbc) units for the brakes. when, not if, but when they go out, there is no prior warning or anything at all. all braking ability just stops out of nowhere. this is obviously a huge safety concern because all brakes in the car stop working. this issue is well known and mercedes needs to change out the sbc pumps on these cars because the consequences can, and will, be disastrous. *tr
Complaint filed: 2015-09-28
Components: AIR BAGS
tl* the contact owns a 2003 toyota corolla. the contact received notification of nhtsa campaign numbers: 13v029000 (air bags), 15v285000 (air bags), and 15v043000 (air bags); however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 11/25/15*lj consumer stated 3 weeks after filing a complaint with you a toyota dealer contacted us and said they had parts to replace the air bag problems. they completed the repairs/recalls and the "air bag" light is still on and they ordered another part to fix it at n/c updated 4/13/18*jb; updated 10/11/18*jb
Complaint filed: 2024-03-28
Components: AIR BAGS
passenger side airbag exploded while sitting in my yard.
Complaint filed: 2016-01-25
Components: ELECTRICAL SYSTEM
i've replaced two ignition switches previously. on 1/23/16 another switch failed. the engine was running and suddenly quit running and dash lights power, rpm and battery went off. started the car again, and as i put it in reverse in my driveway, the engine died again causing loss of power and steering control. there was no warning that this was about to happen again.
Complaint filed: 2015-04-08
Components: STRUCTURE
door handles break off during normal use due to electrical door malfunction. the design of these door handles are poor and a new design needs to be made. *tr
Complaint filed: 2017-06-27
Components: UNKNOWN OR OTHER
while having the evaporator replaced, the dash came apart in pieces. the pieces can not be put back together and reinstalled safely. the dash should not be made of a plastic that could break apart and cause damage in an accident.
Complaint filed: 2014-10-27
Components: STRUCTURE
had my car inspected,was told in will need floor pans,extreme rust.no rust any where else on car. confirmed by nissan dealer.contacted nissan north america,with no results.this is a design defect that many altima's have.can anything be done? [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2015-03-27
Components: ELECTRICAL SYSTEM
tl*the contact owns a 1997 jeep grand cherokee. the contact stated that while driving at various speeds, the vehicle stalled without warning. the vehicle was able to restart and resumed to normal. the vehicle was taken to an independent mechanic, who diagnosed that the ignition coil failed. the vehicle was repaired but the failure persisted. the manufacturer was not notified of the failure. the failure mileage was 150,000.
Complaint filed: 2014-08-07
Components: SERVICE BRAKES
tl* the contact owns a 2000 chevrolet silverado 1500. the contact stated that while driving approximately 35 mph, the brake pedal traveled to the floorboard when depressed and the vehicle was able to come to a stop. the vehicle was taken to an independent mechanic for diagnosis and informed that one of the brake lines completely rusted which caused the brake fluid to leak. the vehicle was not repaired. the vin was unavailable. the manufacturer was not notified of the failure. the approximate failure mileage was 87,000.
Complaint filed: 2015-01-21
Components: STRUCTURE
tl* the contact owns a 2003 ford explorer. the contact stated that the rear liftgate glass strut brackets and glass hinges were fractured and tilted. the vehicle was taken to an independent mechanic, but was not diagnosed or repaired. the vehicle was also taken to the dealer who stated that the vin was not included in nhtsa campaign number: 04v442000 (structure). the failure mileage was 100,000.
Complaint filed: 2014-06-12
Components: SERVICE BRAKES
burst steel brake line due to corrosion. was towing a trailer at the time. all brake lines had to be replaced due to severe corrosion. still have malfunctioning front abs due to corrosion affecting the wheel sensors. *tr
Complaint filed: 2014-11-20
Components: AIR BAGS
tl* the contact owns a 2003 honda accord. the contact stated that the air bag warning light illuminated. the vehicle was taken to a dealer for diagnostic testing. the mechanic stated that the driver's side air bag needed to be replaced. the vehicle was not repaired. the contact was made aware of recall nhtsa campaign id number: 14v351000 (air bags). however, the vin was not included. the manufacturer was not notified of the failure. the approximate failure mileage was 67,000.
Complaint filed: 2014-06-18
Components: STRUCTURE
dashboard cracked on passenger airbag and know has started cracking all over dashboard in a matter of a day, acura should be responsible for this as this car has been maintained by acura for the life of the product. *tr
Complaint filed: 2015-12-02
Components: AIR BAGS
takata recall: i've had 3 post cards a robo call about the recall over the past year. when i go to de montrond dodge in conroe, tx, they tell me that they do not have the necessary parts and do not expect to have them in the foreseeable future. can you help me please?
Complaint filed: 2016-03-25
Components: AIR BAGS
tl* the contact owns a 2005 bmw 530i. the srs warning light illuminated. the vehicle was diagnosed, but not repaired. the manufacturer was notified. the approximate failure mileage was 192,000.
Complaint filed: 2014-10-07
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet malibu. the contact received a notification for recall nhtsa campaign number: 14v400000 (electrical system). however, the part needed was unavailable to service the vehicle under the recall. the dealer was unable to provide an expected date for the parts to become available. the manufacturer was notified of the issue. the contact had not experienced a failure.
Complaint filed: 2016-04-25
Components: STRUCTURE
tl* the contact owns a 2002 toyota tacoma. the contact stated that while in park, the contact noticed that the rear leaf springs were detaching from the vehicle due to corrosion. the vehicle was taken to a dealer who diagnosed that the sub frame had corroded and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was unknown.
Complaint filed: 2016-08-11
Components: UNKNOWN OR OTHER
when i open the vehicle door at night other vehicle drivers can not see my opened vehicle door when i enter or exit the vehicle even with a reflector or light on the vehicle door because it is blocked when enter or exit the vehicle by my body. i applied highly reflective tape to the lower flange of the vehicle door and also was granted a united states patent no. 9,308,859 under the title motor vehicle door having reflective luminant component on lower interior edge. the advancement allows over two thirds of any vehicle door to be seen at night by other vehicle drivers and will reduce in my estimation one life lost per night per ten million vehicles or globally 35,000 lives a year. i would like my advancement to become a new fmvss with cause and encourage accountability at nhtsa to respond to my genuine concerns. please advise of what assistance your agency can provide me with the validated new knowledge in visual vehicle accident avoidance that i provide that is now being applied.
Complaint filed: 2016-05-01
Components: AIR BAGS
air bag light sensor is on and all the dash is cracked and we are afraid the air bag will not deploy in a accident or randomly will deploy without a accident.
Complaint filed: 2014-05-30
Components: SERVICE BRAKES
abs brake light comes on, cruise control will stop working or will not work at all and speedometer/odometer electrical problems (speedometer will at times jump up or down when showing speed (mph) at times all the warning lights in the instrument panel will come on and off. right now i have the yellow abs light on, also the red brake light is on. in a few days they may turn off, only to turn back on a few days later. i an very concerned about the abs light, with the light on, does the abs system still work? i bought this windstar new in nov. 2002. brakes have be replaced and or checked and it keeps doing the above. note: vehicle has 66,000+ miles. *tr
Complaint filed: 2015-01-29
Components: ELECTRICAL SYSTEM
2001 cadillac deville. consumer states after the ignition repairs were done, the car begin shutting off more than three times. *ta the consumer stated she had no control over the vehicle. there was no steering or brakes. the consumer returned to the dealer. however, there were unable to identify the problem and therefore did not perform any repairs. *jb
Complaint filed: 2014-09-22
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 chevrolet impala. the contact stated that the vehicle stalled several times. as an interim repair, the contact had to ignite two electrical wires under the hood to get the vehicle to start. the vehicle was not repaired and the manufacturer was notified. the failure mileage was unknown.
Complaint filed: 2014-07-24
Components: SERVICE BRAKES
tl* the contact owns a 1998 chevrolet suburban. the contact stated while driving approximately 40 mph, the brake pedal failed. the contact mentioned that the abs and the check engine light illuminated. the vehicle was taken to an independent mechanic. the technician stated the abs sensor, the inner and outer bearings and the caliber needed to be replaced. the vehicle has been repaired. the manufacturer was notified of the failure. the approximate failure mileage was 182,000.
Complaint filed: 2015-04-07
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 pontiac grand am. the contact stated that while driving approximately 10 mph, the battery, check oil, and service engine warning lights illuminated. the contact stated that the failure occurred after the vehicle was serviced under nhtsa campaign number: 14v400000 (electrical system). the vehicle was taken to a mechanic where it was diagnosed that the that the ignition switch needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 93,000.
Complaint filed: 2014-08-25
Components: STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
all of a sudden a grinding noise from front of vehicle, anti skid beeping, vsc light popped on. very hard to steer and brakes not working well. happened repeatedly. pulled over, turned vehicle off. engine on, drove off, 5 miles later, all over again, but more severe. not safe at high speeds, more than 25 mph. this occurred in august, no snow, no rain, dry cement. *tr
Complaint filed: 2014-07-30
Components: STRUCTURE
tl* the contact owns a 1995 toyota tacoma. the contact stated that the frame was severely rusted. the dealer stated that the frame needed to be replaced. the vehicle was not repaired and the manufacturer was notified. the failure mileage was 60,000. updated 11/21/14*cn updated 8/13/2015 *js
Complaint filed: 2015-05-30
Components: SERVICE BRAKES
brake lines rusted out and leaked fluid resulting in brake failure
Complaint filed: 2014-03-12
Components: STRUCTURE
tl* the contact owns a 1999 toyota tacoma. the contact stated while having his vehicle inspected he was made aware that the frame had fractured as a result of corrosion. the technician stated that welding was not an option to repair the defect. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 160,000. *tr
Complaint filed: 2024-04-03
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
i've owned my 2002 nissan for about 6 months now the previous owner informed me prior to purchase about issues she was having and the reason she was selling the car, explain to me that her friend who has worked on cars 20+ yrs felt if cause could be found it was repairable but seems luck she had is now the luck i'm having. i have a couple ppl look over the car under hood and run diagnostics but nothing can be found. i can't afford to junk the car my income budget is tight and doesn't allow much wiggle room to purchase a new ride a friend told me about the nhtsa website so we went exploring entering my vin number comes back no recalls but looking over the recalls for saying make and model and year of my vehicle there's 12 to 15 recalls on it from headlights which i'm is an issue to engine stalls to catalyst issues but yet i'm told that no because we're done on my vehicle i know i'm not the first owner it's a vehicle that i just purchased but i want to speak to someone that can clarify or help me with finding out if my vehicle is actually supposed to be in recalls of these certain things because they were fitted the descriptions of what can take place fit what i'm experiencing and what the previous owner is experienced perfectly please contact me thank you for your time
Complaint filed: 2021-04-18
Components: VEHICLE SPEED CONTROL,SEATS,SERVICE BRAKES
www.southbaymazda.com hawthorne blvd. x atresia blvd manhattan beach ca 91246-0762 3103235712 fax
Complaint filed: 2014-09-01
Components: SERVICE BRAKES
the brake lines are severely rusted and this is the second failure with loss of brakes. the pedal goes to the floor. *tr
Complaint filed: 2016-03-10
Components: POWER TRAIN
tl* the contact owns a 2001 chevrolet silverado 1500. the contact stated that while driving at 50 mph, the vehicle emitted smoke. the contact stated there was excessive amounts of transmission fluid underneath the vehicle. the vehicle was towed to the residence. the contact inspected the vehicle and noticed that the transfer case was fractured around transfer case housing. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 200,000.
Complaint filed: 2018-02-01
Components: SERVICE BRAKES
abs brake system light on. inspection failed. said it was a "safety issue" no recall though. 1800.00 repair parts and labor. if this is a safety issue then why isn't the part recalled ? online there are thousands of people with the same issue, we have had our brake system looked at and it is fine and safe, even though the light is on. on the chevy astro recall pages it even states and i qoute " the anti-lock brake system (abs) control unit may fail internally causing the abs warning light to illuminate." this isn't a safety issue, it's a parts issue, the part is glued together making it very difficult to fix. this is obsolescence , "make it to break" mentality. i was supposed to go on vacation , now the auto industry has my vacation money. this isn't fair to the consumer, putting a part in that was meant to be replaced and not repaired, even when the car companies know it is defective. people are driving chevy astro's with this system disengaged and having no problems with their brakes. totally unfair to the american people. if i want a vacation now i'll have to borrow money to do it, or put it on my credit card. thanks to whoever made these laws, and then didn't make the car companies responsible for their parts.
Complaint filed: 2015-03-11
Components: ELECTRICAL SYSTEM
look at this - another bmw recall is in order my battery keeps getting flooded with water and then the car won't start under snow the ice melts and somehow getting into the compartment with the battery in the boot nothing else in the boot is wet - not even on the plastic plate that covers the battery but it gets into the battery compartment and there is no drain for the water to go so my car fails to start many many complaints on this one website is this also check on bimmerfest - too many people having this dangerous condition and complaining to bmw which won't do the recall you need to force them to do the recall http://www.e90post.com/forums/showthread.php?t=949111 they should be fixing the leak when they do the lamp recalls which is also probably causing failure to start issues next issue is the window regulators - google that issue you will see the internet is flooded with people complaining they can't get their windows to roll up on this car i have very little mileage for a 2002 - under 50k and yet i am already replacing my third window regulator - that is the regulator on both front windows went and one of the back windows now went - $200-400 repair job big problems with bmw and i called them and complained and they won't reimburse unless there's a recall which they said they've no intention of doing too many people having these issues for it not to be a bmw recall - they won't pass your car for inspection with the window down obviously also a safety issue. *tr
Complaint filed: 2014-04-01
Components: ENGINE
tl* the contact owns a 2002 buick lesabre. the contact stated that upon initial start-up, the vehicle hesitated and appeared to misfire. the contact then suddenly heard a loud pop followed by a massive amount of black smoke coming from under the hood of the vehicle. the vehicle was not diagnosed or repaired. the dealer and the manufacturer were made aware of the failure and declined to provide a remedy to the contact. the vehicle was repaired. the failure mileage was 52,213. updated 05/28/14 ma updated 6/26/14*cn updated 7/29/17*cn
Complaint filed: 2014-03-13
Components: ELECTRICAL SYSTEM
car shows theft light comes on check engine light, motor shut off, gas gauge said empty all lights shows up on dash , aaa tow to pep boys lancaster pa. fruitville pike store .they installed new alternator and new serpentine belt and belt tensioner . also eight month prier same issue all lights came on and car stopped and needed towed they replaced fuel pump . i have seen documents that pointed out that key needs pushed in before turning on tried it and still lights abs, theft light ,check engine light still keeps coming on . this vehicle has been serviced and taken care of .today 03/13/2014 taken wife to train station lights came on once more.in the pass two years invested over $ 1500.00 in parts and labor and still experiencing the same systems. read on recall and feel this is what problem is . *tr
Complaint filed: 2015-01-14
Components: ELECTRICAL SYSTEM
i have a 2004 saturn vue. the key can be pulled out of the ignition switch while the car is on and in motion with the car in drive. gm is stating that the car is not under recall because the vin isn't on the list and the car was built at a different plant. it is the same exact issue as what the recall is for. why won't they fix it? *tr
Complaint filed: 2019-03-11
Components: SERVICE BRAKES
tl* the contact owns a 1999 chevrolet silverado 800 (1500). while the contact was pulling into a parking spot, the anti-lock brakes seized abruptly and the vehicle almost struck a tree. the vin was included in nhtsa campaign number: 05v379000 (service brakes, hydraulic); however, the contact did not remember being notified. the failure was similar to the symptoms listed in the recall. the contact called the manufacturer and a case number was provided. no further assistance was offered. jeff barnes chevrolet (6110 sykesville rd, eldersburg, md 21784, (410) 970-6363) made an appointment for the recall repair promptly. the vehicle was not diagnosed. the failure mileage was 150,000.
Complaint filed: 2017-03-29
Components: SUSPENSION,STRUCTURE
my 2004 ford escape has major rust issues that has affected the structural integrity of the vehicle. the vehicle is not driveable unless the rust is repaired. i just filed a complaint with ford (case cas12002459). currently there are no recalls on the vehicle and as a consumer i am turning to the nhtsa for support in having ford make the ncessary repairs yo my vehicle.
Complaint filed: 2015-06-17
Components: AIR BAGS
there has not been an accident, but my airbag indicator light continues to come on, it will stay on for miles, sometimes it will go off, other times it will not go off until i turn off the engine. i never know when it will come on or go off, but i am constantly in fear that the airbag itself will deploy with me going down the road and cause me to have an accident.
Complaint filed: 2015-08-10
Components: AIR BAGS
tl* the contact owns a 2003 honda odyssey. the contact stated that the srs and ecu lights remained illuminated when the vehicle was in motion. the contact received notification of nhtsa campaign number: 15v045000 (air bags) and stated that the parts needed for the repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the repair. the manufacture was made aware of the failure. the failure mileage was 124,000.
Complaint filed: 2024-08-23
Components: STRUCTURE
driver and passenger door will not stay shut while driving, i almost fall out the passenger door while my boyfriend was driving the car from fett's city motor in omaha nebraska when we bought it the door wouldnt shut we have to lift the doors and slim them shut and lock them and that doesnt even work. my little 15 year old baby brother and his girlfriend was riding with me while driving down [xxx] and the both doors flew open and i didnt have anywhere to pull over to shut the doors my little brother fall out and his girlfriend. i put down $500 on [xxx] and when we bought the car fette's motors knew the driver and passenger doors wasn't shutting the correct way and they still let me buy the car and that is a health hazard and dangerous. fett's motor shouldnt be allowed to sell cars or at least sell cars that isn't a a dangerous zone or safety hazard. my 15 year old baby brother had to go to the er because he and his girlfriend fall out the passenger door and driver door. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Complaint filed: 2014-10-14
Components: STRUCTURE
tl* the contact owns a 2004 ford explorer. the contact stated that the rear liftgate back panel developed multiple cracks, which caused the liftgate windshield to become very unstable. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the vin was not available. the failure mileage was 98,000.
Complaint filed: 2015-03-29
Components: STRUCTURE
purchased a used 1998 jeep wrangler sport on december 27 2014. had it in a shop for new tires when they told me the frame was rotted and it was unsafe to drive. the dealership i bought it from inspected it and sure enough, rotted frame and unsafe to drive. they agreed to pay 1700 dollars towards the cost of a frame swap and it cost me 1000 dollars more for a total of 2700 dollars. this seems to be a real issue with jeeps between the years of 97 to 04, i may be wrong on the exact years but there is a definite pattern of bad manufacturing practices/bad quality steel to be contributing to this frame rot. is chrysler waiting for someone to get killed in order to address this issue? big corporations and politics meet to screw the general public once again? chrysler, take a lesson from toyota and fix these frames before someone gets killed going down the highway at 65 mph and their frame breaks. my jeep was totally bone stock when this was discovered. i'm not trying to get a dollar back for what i paid, just trying to bring awareness to this as have many others. jeepers lover their jeeps no doubt and are very loyal to the brand. chrysler should recognize this and do the right thing. i hope many more come forward and steps are taken to right this wrong before someone gets killed. chrysler can blame it on road salt or sea air or whatever, but there are other auto manufacturers with cars still on the road from the 60's and 70's and earlier eras with no frame problems at all. big corporations hide behind bad politics and they work hand in hand to not take blame for things like this. one of many problems with politics in america. *tr
Complaint filed: 2015-01-09
Components: SERVICE BRAKES
noticed oil puddle under vehicle which lead to discovery of total brake failure. when discussed with dealer service manager stated "so what i have a denali at home with the same problem". gm offered no relief or solution when contacted. *tr
Complaint filed: 2020-08-10
Components: STRUCTURE
tl* the contact owns a 1997 toyota tacoma. the contact stated that the subframe was extremely rusted, making the vehicle unsafe to drive. the contact stated that a friend told him that the frame was rusted and needed to be taken to the dealer. the dealer was not called. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 172,774.
Complaint filed: 2014-08-15
Components: SERVICE BRAKES
while pulling away from the driveway, coming to a stop the brake pedal went to the floor. after getting the vehicle back in the driveway, a large amount of brake fluid was running out from a location under the drivers door area. after inspection, the brake line to the left rear wheel was rusted through and ruptured. all brake lines look totally rusted. limited or no brakes is a big problem on a 3/4 ton vehicle. this vehicle's under carriage is washed on a very regular basis. *tr
Complaint filed: 2015-02-16
Components: STEERING
talked to service dept of anthony chevrolet on 12/12/2014 about the recall on my saturn was told it would be about 7-10 days to get the part and they would call to make apt to repair the steering. called back after about 1 month and not hearing back was told there was a supply problem. i stopped by the service dept today 2/16/2015 and was told gm would not send them the part for some reason and i would need to go to a dealer in a different town for this recall. per the letter i received i could take my ion t o any gm dealer to have the recall work performed. i do not have the time to take the car out of town to have the recall work performed. please advise what i'm to do. *tr
Complaint filed: 2015-01-12
Components: AIR BAGS
while driving down the road, a car was attempting to make a left-hand turn across four lanes of traffic. the person, apparently, did not see me and struck the side of my vehicle breaking the tire rod and doing extensive damage to the passenger front and back doors. the glove box was even difficult to open. in all of this, the passenger side airbag did not deploy. my son who is 14 and is 170 pounds was sitting in the passenger seat at the time. he is quite sore along his arm and neck. in 2012, i posted a complaint about the car having a dim problem and how the volvo mechanic said the dim problem could cause airbag problems, but after having the dim problem fixed, i was told the airbags should deploy. in 2012, i posted the following complaint with nhtsa and can be read online: "i was driving my 2003 volvo xc70 at the posted speed limit (55mph) when the dashboard suddenly went black and all of the gauges, including speedometer, tachometer, gas gauge, and clock stopped working. every warning light lit up. the volvo dealer admitted they had seen this issue before. the cost to replace the dim was over $1400.00 and i had no choice but to pay it since i was not going to drive my car with no speedometer or gas gauge. the dim replacement is now only warranted for two years, so i may find myself in the exact same boat in the future if the new dim also fails. researching this issue online, i found that this was a known problem, particularly for 2003 volvo models. after finding the nhtsa website, i also found that someone else had recently reported the exact same problem and also noted that the dim failure could impact the proper operation of the airbag system." *tr
Complaint filed: 2014-04-15
Components: ELECTRICAL SYSTEM
1989 cutlass calias. consumer writes in regards to while traveling the steering wheel locked up and vehicle had no brakes. *smd the consumer stated her husband was not able to control the vehicle, and hit a median. the consumer wasn't driving very fast. the consumer no longer owns the vehicle. *jb
Complaint filed: 2015-11-09
Components: AIR BAGS
2001 bmw 330. consumer writes in regards to airbag recall. *smd the consumer stated she rear ended another vehicle. however, there was no force to warrant the air bags deploying. the force of the air bags deploying was so forceful, he back was broken. *jb
Complaint filed: 2022-02-07
Components: STRUCTURE
the contact owns a 2003 buick lesabre. the contact stated that their trunk failed to remain in the open position when needed. the contact had not taken the vehicle to the dealer. the vehicle had not been repaired. the manufacturer was not made aware of the issue. the approximate failure mileage was 60,000.
Complaint filed: 2015-09-14
Components: SERVICE BRAKES
all of the steel brake lines are leaking and my brakes aren't working. i was driving up my road and the brakes went out. i had to drive very slowly to get home. i've called several garages and they all tell me that all of the silverados have bad brake lines that rust through and they change them all of the time. some of the garages tell me they should have been recalled and gm should pay for them. will general motors pay for the replacement of these brake lines? i recently bought this truck and the brakes aren't working. i have a 2000 ford ranger that i bought new and have never had any brake problems , it still has the original brake lines. they shouldn't be able to use steel brake lines on cars. they should be a rust free material. how many people have been killed because they can't stop because the brake lines blew out. that's crazy. can't you make the car companies use corrosion resistant brake lines when they build these vehicles? can you help me with this? it's going to cost $500 to replace all of the lines.
Complaint filed: 2018-01-04
Components: ELECTRICAL SYSTEM
my vehicle, due to factory alarm system, is unsafe and unfit to drive - a death trap on wheels. it turned the vehicle off, while driving, and locked me inside! i was thankfully driving down the fl keys, on a bridge but at the end of the bridge, so i was able to coast down and off the bridge to a shoulder. if it had died anywhere else on the bridge or on an flat road i may have been stuck there, blocking traffic at the minimum, in an accident and dead if rear-ended and pushed off bridge.because the doors locked and i would have been unlikely to escape my sinking truck.to say nothing of the fall itself. if i had been going on the interstate and i was in a middle lane for example, i could have easily died because my truck suddenly stopped, without indication, and i got rear ended by any number of vehicles, including large semi trucks. if i had a dead keychain fob for the alarm, i would have been locked inside the truck as well - because only the keychain was able to unlock the doors. if my phone had died or i had no signal, i would be trapped inside as well if and until help arrived unless i got desperate enough to smash out a window. all the mechanics i have taken it to have struggled to resolved the issue, but it is something the truck should have been recalled for and fixed for free by gmc - a serious safety issue. i have researched and seen other similar trucks by gmc having the same problem with factory alarms and my mechanic says he has had 2 other, different makes/models, just arrive with nearly same problem, as if by fate and he is having trouble fixing those as well - because its a factory embedded alarm problems. it remains unfixed to this day and i am not able to drive the vehicle until it is fixed.
Complaint filed: 2015-11-09
Components: STRUCTURE
tl* the contact owns a 2004 toyota tacoma. the contact stated that the frame was rusted on the vehicle and had perforations all over. the manufacturer was made aware of the failure and referred the issue to a local dealer who advised that nothing could be done. the vehicle was not repaired. the vin was unknown. the failure mileage was 134,000.
Complaint filed: 2014-12-02
Components: AIR BAGS
tl* the contact owns a 2004 bmw 325ci convertible. the contact received notification of nhtsa campaign number: 14v428000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2015-04-03
Components: STRUCTURE
dashboard is cracking and little pieces of plastic are coming out of the ac. *tr
Complaint filed: 2014-09-16
Components: AIR BAGS
tl* the contact owns a 2004 bmw 330ci. the contact received notification of nhtsa campaign number: 14v428000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2024-11-12
Components: ELECTRICAL SYSTEM
my car sometimes cuts off while driving. was on highway 301 running about 60 mph in the middle lane and just lost power no warning. no code no nothing. sacred me, i truly feel that's a safety issue, for me and the cars behind me. it's bad not knowing when or where this will happen again.
Complaint filed: 2015-11-30
Components: AIR BAGS
air bag light turned on. after restarting the car it will not turn off. i read a report about air bags deploying due to eletrical spikes and thought i should report my issue. my car was parked when it started and continued when i was driving.
Complaint filed: 2015-05-18
Components: SERVICE BRAKES
i was driving to the local supermarket and applied my brakes. suddenly they went all the way to the floor. i could not stop and had to swerve out of the way of a vehicle in front of me to avoid a collision. i eventually stopped by applying the emergency brake.
Complaint filed: 2014-11-04
Components: SERVICE BRAKES
at low speed when you apply the brakes it feels like the abs system activates causing the truck not to stop until you pump the brakes. *tr
Complaint filed: 2014-10-02
Components: SERVICE BRAKES
brake pressure differential deactivation switch is leaking fluid. *tr
Complaint filed: 2019-12-31
Components: STRUCTURE
fuel tank strap brackets completely broken off at the weld points. fuel tank hanging off bottom of car
Complaint filed: 2014-09-11
Components: SERVICE BRAKES
tl* the contact owns a 1993 dodge caravan. the contact stated while driving at unknown speed, the brakes failed making it extremely difficult to stop the vehicle. the brake light illuminated. the failure recurred multiple times. the vehicle was taken to a dealer. the technician diagnosed that the brake system needed to be replaced. the vehicle had not been repaired. the manufacturer was made aware of the issue. the failure mileage was 169,000. updated 10/23/2014*lj updated 05/21/2015 *js
Complaint filed: 2016-01-14
Components: SERVICE BRAKES
mileage= 110,000 miles.first of all i just got the brakes done, when i first pull the car out of the garage in the morning, as i approach the first stop sign, i press the brakes, then it feels like there's air in the brake line, makes a sound as if some of the electronics are trying to reset or something, all while that's happening, i have to keep pumping the brakes for like just a few minutes, ultimately it goes away, totally scary because i live in a school zone, and on more than one occasion there were children at the crosswalk when the fault occurred, i don't know if gm is aware of this problem, think we're going to be switching to ford vehicles from now on, this is totally not good! then on another occasion i missed the stop sign and had to drive over the curb because the brakes gave out, couldn't avoid it, had to go on the curb to stop, going about 20 miles an hour! it's been like this for about 4 months already, got the front driver side wheel hub/sensor replaced, but after a few days, the fault recurred, the abs and the t/c light turn on, after reading similar stories i'm reluctant to put any more money into this problem, apparently, the " the pig-tail harness" fix seems to be the go-to method for the fix, will be doing that soon myself! please gm corporation do something before someone get's hurt!
Complaint filed: 2016-04-11
Components: SERVICE BRAKES
2004 chevrolet express collins school bus while driving at 15 mph on an inclined rural country road attempting to brake noticed pedal extended to the floor and was stopped by further down shifting and applying emergency brake. informed by repair shop the right front hydraulic line rubbed through the metal brake line causing the failure. failure mileage 43,997.
Complaint filed: 2014-07-12
Components: SERVICE BRAKES
1 of many issues with this van. 62000 miles. rear brake line blew, luckily in my driveway. upon inspection all the lines in the rear need replaced. funny thing is the bottomside of the van is as clean as can be. i bought this van 2 years old with 24000 miles, i'm extremely picky about my vehicles and am a maintenance nut. always garaged, waxed numerous time a year, synthetic fluids. here is a list of what i remember has gone wrong with this van. intake gaskets, twice. front bumper reinforcement rotted out 40,000 miles, rear chrome bumper rotted 40,000 miles, ac line corroded thru, transmission grenaded at 42,000 mile(sun shield failure?), left window motor has dead spot in it from day 1. remember this is a very well maintained, always garaged, mainly driven for vacations. gm is well aware of all these issues and wouldn't help on any. *tr
Complaint filed: 2015-09-04
Components: SUSPENSION,STRUCTURE
tl* the contact owns a 2001 isuzu rodeo. while driving 30 mph, the vehicle suddenly swerved out of control. the contact inspected the vehicle and noticed severe corrosion on the passenger side subframe and that the rear suspension link bracket failed. the vehicle was not repaired. the contact did not alert the manufacturer or the dealer. the failure mileage was 100,712.
Complaint filed: 2015-08-25
Components: STRUCTURE
interior door handles on 2003 hyundai santa fe are separating from the chrome plating exactly as in the recall for, nhtsa campaign number: 09v317000, dealer will not correct as there has not been an official recall announcement, but these appear to be the same type, style, make handles as that in the recall. handles are sharp and will cut passengers if handled improperly. dick dean of ballwin missouri (dealer)suggested placeing tape of the handles which is totally unacceptable. filing this for my father who owns the vehicle. i owned the sonata in the recall and know first hand these are the exact same handles with the same problem. i also own a 2004 santa fe where the problem has not started to occur yet, but they too appear to be the same handles.
Complaint filed: 2014-02-17
Components: SERVICE BRAKES
my mechanic informed me today that my brake lines were very corroded and in danger of a catastrophic failure. *tr
Complaint filed: 2016-07-20
Components: ELECTRONIC STABILITY CONTROL (ESC)
i have to add my voice to the crowd. the vsc trac, vsc off, and abs brake warning lights come on intermittently. loses power. toyota wants $1500+ to replace a computer and they don't guarantee a fix. this problem occurs while on the road and sometimes after just starting it up in the driveway. it's a known issue that toyota should fix.
Complaint filed: 2018-04-16
Components: SERVICE BRAKES
my 2005 chevrolet silverado 2500 hd with 133,606 miles experienced total brake failure april 13,2018 at 9pm eastern standard time. incident happened in greenville, ohio on gardenwood dr. heading west. stopped at a 4 way stop with no indication of any kind of mushy brakes etc. took off from stop and accelerated to 25mph the posted speed limit. went approximately 400 feet, when a rabbit darted in front of truck. hit the brakes with moderate firm pressure, but not extreme and brake pedal went to the floor. had zero braking force. dumb founded, i immediately tried to find the parking brake pedal with my left boot in the dark. after 40 yards of coasting and applying the parking break was able to stop the truck. thank god for the rabbit, cause the road dead ends into state route 118. the brake line failed under drivers side door near frame and runs to the master cylinder assembly. after removing lines, the lines that looked good were brittle in spots that are impossible to visually inspect without removing. two other lines that didn't fail could be easily snapped in two with almost zero force. entire brake system other than the steel lines had been replaced in the past 2yrs. power washed under the truck at a minimum of every 6 months. sprayed wd 40 on brake lines every 6 months past 4yrs, due to mechanic informing me that the lines could go bad along frame and that they are difficult to replace. thought i had done a good job at preventing such an incident. have extensive mechanical skills from experience, hence i'm replacing all the brake lines myself. was a mac tool distributor in the past and raised on a farm. lucky i had replaced the rear disks and parking brake shoes, because they are less than adequate to stop a full sized truck imo. i'm pissed off this happened. the lines need replaced on all these vehicles, before they fail and hurt or kill innocent people.
Complaint filed: 2014-11-04
Components: ELECTRICAL SYSTEM
2004 cadillac cts. consumer writes in regards to gm recall 14172.* ld the consumer has since sold the vehicle. *jb
Complaint filed: 2021-03-06
Components: STEERING
i was driving in the city when steering wheel became stiff and difficult to control requiring an emense amount of muscle to control. to which a message came on my display board stating power steering and a bell sounded.
Complaint filed: 2021-04-12
Components: STRUCTURE
my vehicle is otherwise in very good condition but try is frame is very worrisome. the rust makes me afraid to drive the vehicle confidently.
Complaint filed: 2023-04-26
Components: UNKNOWN OR OTHER
got into accident i lent my vehicle to daniel leblanc he has had my vehicle since october 2022 he gave permission to his girlfriend at the time she got into accident from black ice
Complaint filed: 2019-11-05
Components: STRUCTURE
tl* the contact owns a 2003 toyota tundra. the contact stated that the vehicle was leaking differential fluid from the housing wall of the rear end of the vehicle. the contact took the vehicle to an independent mechanic and was informed that the rear end housing needed to be replaced. the contact took the vehicle to continental toyota (6701 south la grange road, hodgkins, il 60525, (708) 716-4497) where it was previously repaired per nhtsa campaign number: 09v444000 (structure). the contact was informed that due to the age of the vehicle, they could not repair the vehicle. the manufacturer was contacted and denied assistance. the vehicle was not repaired. the failure mileage was 250,000.