vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2016-05-08
Components: ELECTRICAL SYSTEM
i own the chevy malibu 2001- the car shuts off while it is driving-the theft light goes on and the car shuts down. there was a recall for the ignition problem with this car. i paid $500 to have the ignition module replaced. also, gm sent me a recall 14350-the new car worked for a little bit of time but within the last month-the problem is worse than ever.
Complaint filed: 2014-07-29
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 saturn ion. the contact stated that nhtsa campaign number: 14v171000 (electrical system) was performed however the remedy failed to repair the failure. the contact stated that the key was unable to be removed from the ignition. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 152,000. updated 9/12/14*cn the contact was advised the failure was due to a malfunctioning shift solenoid. updated 1/26/15 *js
Complaint filed: 2014-08-25
Components: SERVICE BRAKES
brake warning light combined with abs light, abs does not function. problem was intermittent at first, now chronic. diagnostic code c1185. *tr
Complaint filed: 2014-01-06
Components: AIR BAGS
chronic problem. air bag warning light continuously illuminated after starting engine. dealer cleared fault and attempted to fix issue multiple (7+) times, but never achieved a permanent resolution. each time it was reported to have been "resolved" by manipulation of connectors, rerouting of cables and/or replacing wiring harnesses. issue has been a chronic recurring problem for the entire life of the vehicle, and never been more than temporarily suppressed. dealer diagnosis presently is that a 3rd wiring harness now needs replacement, but hyundai motors is disallowing the work as not being covered by the in-force extended bumper-to-bumper warranty. this should have been previously fixed once and for all, and not dragged out by applying ineffective band-aid fixes until such time than they disavow further responsibility for the problem that they never truly fixed to begin with. briefly researching the subject, i find it remarkable at the volume of consumers reporting the same or similar experiences. an intuitively obvious conclusion that this is an engineering design fault that hyundai is well aware of, for which they have been incompetent or unwilling to properly implement a remediation post-sale. it is particularly unconscionable that they are ignoring their moral, if not legal, responsibility to provide protection for the vehicle occupants by initially delivering, and subsequently maintaining such a vital safety system. *tr
Complaint filed: 2014-12-10
Components: SERVICE BRAKES
tl* the contact owns a 2003 chevrolet suburban. the contact stated that while having routine maintenance performed, the contact was informed by an independent mechanic that the brake lines were corroded. the vehicle was taken to the dealer for a second opinion. the technician stated that the brake lines were working up to standards. the vehicle had not been repaired. the vehicle failure mileage was 142,000.
Complaint filed: 2017-10-23
Components: AIR BAGS
tl* the contact owned a 2003 honda accord. while driving approximately 70 mph, the vehicle suddenly swerved without warning. the contact was unable to regain control of the vehicle and it flipped over several times. the air bags did not deploy. the contact received injuries to the back, shoulder, and head, which required medical treatment. a police report was filed. the vehicle was towed and deemed totaled. the dealer was not contacted. the manufacturer was not made aware of the failure. the approximate failure mileage was 200,000.
Complaint filed: 2014-07-15
Components: ELECTRICAL SYSTEM
while going up a hill about 45 mile per hour the lights on my dash as well as the radio turned off. i pulled over turned the car off and back on all the lights returned however my gas gauge no longer works as well as unlocking back doors and door to gas tank. there are many complaints about this part i don't see why there are no recalls this is very unsafe i could've easily crashed due to loss of power breaks and the car not making it up the hill. *tr
Complaint filed: 2014-01-12
Components: SERVICE BRAKES
brakes totally failed when trying to stop. took the vehicle to mechanic. told that the brake lines are totally rusted out. all eight lines will have to be totally replaced in order to function. they had never seen a vehicle with such problems. seems this is a common problem with this type of vehicle. *tr
Complaint filed: 2015-10-08
Components: ELECTRICAL SYSTEM
fuel guage is not accurate. when the tank is full the guage registers empty.
Complaint filed: 2017-08-25
Components: ELECTRONIC STABILITY CONTROL (ESC),ENGINE
i have a 2002 altima but i only purchased it about 8 months ago. somewhere around 2 months ago my check engine light came on. so i had it looked at and they said it was a crank sensor code, so i had it replaced. didn't fix the problem for long. the light came back on, throwing the same code. well then a week later my car completely shut off while i'm driving down the road. when i begin to restart it, nothing. it takes several attempts before it will start. since that incident i've had this happen several times. i'm very concerned that i or my children will be in an accident due to the vehicle shutting off while driving. please someone help!
Complaint filed: 2015-04-21
Components: AIR BAGS
tl* the contact owns a 2004 honda pilot. the contact received a notification for nhtsa campaign number: 14v700000 (air bags); however, the part needed to do the repair was still not available. the contact felt the manufacturer exceeded a reasonable amount of time. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2018-05-12
Components: STEERING
while driving, it would feel as if the rear of the vehicle was going side to side. when accelerating, the car would feel as if it was torquing in one direction and then when i would brake it would feel as if it would pull the other direction. i had noticed this feeling for a while but it was worse on wet or snowy roads and also while going at higher rates of speed (over 50 mph). i was unable to detect what exactly was happening because it had developed so gradually and i regularly drive this vehicle. i thought when i was driving it was either windy or that the vehicle was sliding due to wet roads. this caused an issue when driving in the winter and caused me to hit a guardrail. i was driving my daughter back to college. while accelerating, the car lunged to the left, i then thought i was sliding and proceeded to pump the brakes to slow down which then caused the vehicle to pull to the right, slamming the vehicle into the guardrail. about 8 months after the accident, my husband was driving the vehicle when he noticed this pulling and was able to describe it. i took it in and both rear control arms had to be replaced.
Complaint filed: 2014-02-11
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 12v527000 (air bags) but was informed that the parts were not available. the contact felt that since the failure was reported in november 2012, there should have been a remedy available before february 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure.
Complaint filed: 2020-01-22
Components: AIR BAGS
i cannot look up my vin on your main page. i keep getting the message "cannot contact recaptcha", both on my mac and iphone
Complaint filed: 2015-01-16
Components: ENGINE
i have a 2004 ford expedition which randomly shuts off while driving. this has been happening with more frequency. i have taken the vehicle to two mechanics who tested and attempted to diagnose however they were not able to replicate the problem. upon reading and researching online, there have been multiple posts about this being a common problem with the ford expedition line. i contacted ford and explained of this major safety concern and they only advised that the vehicle has no recall and they collected my information to provide to nhtsa. my son uses this vehicle for school and the vehicle has a safety concern which can not be diagnosed by certified mechanics and ford has taken is not taken any responsibility or attempted to rectify. i hope someone does not have to die due to this gross negligence, especially my son. *tr
Complaint filed: 2015-02-18
Components: AIR BAGS
i was coming back from taking my wife to work and i was getting ready to go through the green light when a car ran the red light which made me t-bone him. my airbags did not deploy, and my whole front end got pushed almost to the windshield. i had a cardiac arrest and when the ambulance got there they had to bring me back to life. i have a lot of bruising on my chest where i hit the steering wheel. i'm having problems with my knee. i've got a lot of contusions inside my body. i have a bruise where my seatbelt caught me. i was in hospital from february 12 2015 to february 16 2015. *tr
Complaint filed: 2016-09-23
Components: AIR BAGS
i received a printed notification from bmw of north america, llc dated july 2015 under the subject matter: "recall campaign no. 15v-318: driver-side front air bag module." since i received the notification, 13 months have passed and still i have not received any letter from catonsville bmw in maryland regarding replacement of the airbag. since i am the original owner of the car and still owns it, i am driving it risking my life and limb for myself and other members of my family. it is therefore requested that necessary actions be taken for replacement of the driver-side airbag of my 2005 bmw 325i by catonsville bmw as soon as possible to avert potential destruction of life and limb of myself and my family. thank you. *tr
Complaint filed: 2014-06-05
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 honda odyssey. the contact received nhtsa campaign number: 12v573000 (electrical system) in january of 2014. after taking the vehicle to the dealer the contact was informed that because the vehicle was modified due to a handicap the manufacturer was not willing to pay to have the modified hand controls disconnect and reconnected in order to install the remedy. the contact notified the manufacturer of the problem. the contact had not experienced a failure. updated 08/19/14*lj updated 8/30/2017*cn
Complaint filed: 2015-05-26
Components: SERVICE BRAKES
tl* the contact owns a 2002 chevrolet silverado 1500. the brakes failed while driving 50 mph. the dealer stated that the brake lines were corroded and needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure. the failure mileage was 153,000.
Complaint filed: 2014-12-04
Components: AIR BAGS
i was in a head on crash going approximated 35 mph and my air bags did not deploy. *tr
Complaint filed: 2024-03-31
Components: AIR BAGS
the warning light for defective passenger airbag came on. honda denies it and yet cannot get the warning light off. my grandson is the passenger. he is in constant danger.
Complaint filed: 2015-02-15
Components: AIR BAGS
no accident \ i am reporting inaccurate information on this website and corresponding honda website regarding airbag recall on this vehicle. there are no options 2 or 4 from the honda website setup for recall. there is no way to register this vehicle for airbag replacement (and we recently purchased it used so it may not be properly registered at honda corporate - though we have had it serviced at our local honda dealer). this process of registering for airbag replacement should be available 24/7. no excuses. honda is not being proactive. *tr
Complaint filed: 2019-09-13
Components: SERVICE BRAKES
tl* the contact owns a 2001 ford f-150. while driving 48 mph, while the brake pedal was depressed, the vehicle failed to come to a complete stop. as a result, the vehicle crashed into an 18-wheeler. the air bags deployed. the vehicle was towed to the contact's residence. a police report was filed and the contact was informed that the rear brakes appeared to have failed. the contact sustained a laceration on the left arm, neck and back pain, and a bruise on the chest. the contact denied medical attention, but later went to the hospital. the vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. the manufacturer was not made aware of the failure. the failure mileage was approximately 250,000.
Complaint filed: 2018-12-29
Components: STRUCTURE
front frame spring pockets are cracked.main frame near transmission mount bracket cracking,back rear frame spare tire mount gone.matel missing no back bummer.both main frame under cab are rusted starting to crumble.
Complaint filed: 2016-05-12
Components: STRUCTURE
have seen extreme rust on my frame, so bad i can pick off chunks with my hand. i know toyota is in denial but what is really being done over this issue.
Complaint filed: 2018-01-12
Components: AIR BAGS
takata airbag failure light is on!
Complaint filed: 2015-01-07
Components: ENGINE
tl- the contact owns a 2002 mazda tribute. the contact stated that while driving at approximately 50 mph, the service engine warning light illuminated and the speed reduced to 20 mph. the contact noticed there was smoke emitting from under the hood and it was discovered that the engine and wiring were on fire. a fire department was able to extinguish the fire. a police/fire report was filed and there were no injuries reported. the vehicle was towed to the contact's residence. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was not available. djr
Complaint filed: 2015-06-25
Components: AIR BAGS
on may 29th my service air bags light came on. in talking with other chevy silver owners of the same year and around that year it seems this is common. i paid $521.18 to get these air bag sensors replaced on 17 jun15 at a dealer in harrisburg pa., because i was told without the sensors the air bags would not go off. this is a safety issue i am being told b y other drivers they are just driving around with the service air bag sensor light on. thats up to them. also on 21 jan 14 i had to have all the brake lines replaced because they had rusted and would not be safe to drive the truck costing $720.00. i was told it was because of northeastern winters and road salts, which i find to be a unexceptable answer to the problem. on 23 dec 03 i paid $356.96 to replace dash cluster which also is a safety problem. i these safety problems with the silverados are be ignored. my question is how many people had be affected or injured by these problems?
Complaint filed: 2018-02-10
Components: STRUCTURE
excessive frame rust. unable to pass inspection. 135k miles. many other 1st generation sequoia owners with same issue. 2nd generation sequoias recalled for same issue. toyota's extended warranty undercoating solution is a scam.
Complaint filed: 2015-07-31
Components: SUSPENSION
drivers side front coil spring broke and ruptured the tire. i bought the car in california and moved to new england 10 years ago, so it has been subjected to road salt. i called ford. the representative informed me that there was no recall on this vehicle. i read that there had been a recall on the 1999-2000 ford taurus for this precise problem. it is very possible i may have the same problem with the other coil springs while driving and not as in this occasion while the car was parked in my driveway. ma 10/8 .updated 11/13/15 *bf *cn
Complaint filed: 2014-07-08
Components: SERVICE BRAKES
while bringing vehicle to a stop, brake pedal was depressed as normal but the pedal went all the way to the floor. steel brake line burst and fluid was dispersed on the ground. all steel brake lines were extremely rusted. i replaced entire original steel line system with new stainless steel lines at a cost of $596. *js
Complaint filed: 2014-04-18
Components: SERVICE BRAKES
traveling south, ny rt. 12. attempted to slow for a right turn. signal on, towing an empty trailer approx weight 2000 lbs. applied the service brake for the turn, pedal went to floor, no brakes. luckily no incident. examined the underneath and found that the steel brake lines were routed over the frame on the driver side (underneath body under the driver door.) when brake line(s) failed, there were no sign of any braking ability. both the front and rear brake systems were inoperable. the lines had rusted through from apparently road salt or (?), creating a very dangerous situation. since the incident i have spoke with several other drivers who have experienced the same failure. *tr
Complaint filed: 2016-02-29
Components: ENGINE AND ENGINE COOLING,ENGINE
tl* the contact owned a 2000 pontiac grand prix. while the vehicle was parked, the engine compartment caught fire. the fire was extinguished by the fire department. a fire report was filed. the vehicle was not diagnosed. the contact received notification of nhtsa campaign number: 15v701000 (engine and engine cooling). the manufacturer was notified of the failure. the failure mileage was approximately 100,500. the vehicle was destroyed. updated 04/13/16*lj *tr
Complaint filed: 2014-12-09
Components: AIR BAGS
2004 honda accord the air bag is not designed to adjust to a person's weight. *mw the consumer would like permission to deactivate the driver's side air bag. the consumer stated she has to sit close to the steering wheel in order to reach the pedals. *jb
Complaint filed: 2014-01-21
Components: FUEL/PROPULSION SYSTEM
fuel pumps from tank to tank and overflows. *tr
Complaint filed: 2015-07-16
Components: STRUCTURE
i am the original owner of a 2003 altima. recently i was notified while getting my tires rotated that i have a large hole rusting thru the bottom of my car in the front passenger floor. the affected area is roughly 18" long x 10" wide. this is a huge safety concern as no one ever looks under the car to check for rust. luckily no injury occurred but it's just an accident waiting to happen. how many injuries or worse yet deaths will need to occur before a recall is issued. clearly there is a problem yet nissan is neglecting to act upon it.
Complaint filed: 2014-04-02
Components: POWER TRAIN
tl* the contact owns a 1997 subaru legacy. the contact stated that the vehicle became stuck in park. the failure was recurring. the vehicle had been taken to an authorized dealer, who lubricated the automatic transmission shifter but to no avail. the failure recurred each time the vehicle was driven. the vehicle was taken back for further diagnosis and it was advised that the part required for the repair was no longer available. the authorized dealer advised the contact to purchase the shift lock module and an authorized dealer would repair the vehicle. the vehicle was not repaired. the manufacturer was notified of the failure and provided no remedy. the approximate failure mileage was 75000. updated 06/10/14 ma the consumer was informed, the part was no longer available. updated 07/23/14
Complaint filed: 2015-08-14
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 infiniti fx35. the contact stated that the electronic key system failed and was unable to lock the doors. the vehicle was taken to the dealer where it was diagnosed that the electronic door activator failed. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 60,000. the vin was not available.
Complaint filed: 2017-05-03
Components: SERVICE BRAKES
my complaint is about the abs brakes warning light and the feel of the brakes while in motion. when coming to a stop, reachibg 5mph, the brakes performance is feeling a resistant andjerky. it is as if the brakes do not want to press all the way down when completely stopping. the warning light on my dash says, "service abs brakes." this is a rather scarey feel coming from the brake peddle.
Complaint filed: 2018-06-26
Components: SUSPENSION
tl* the contact owns a 2001 ford windstar. while driving 55 mph, the vehicle began to shake. the contact discovered that the rear wheels were bent. there were no warning indicators illuminated. additionally, the contact stated that clamps were placed on the axle in 2015. the vehicle was towed to quality auto mall (55 state rt 17, rutherford, nj 07070, (201) 935-2400) where the failure was diagnosed as a fractured axle. the vehicle was not repaired. the manufacturer was notified and did not assist. the failure mileage was 195,000. the vin was not available.
Complaint filed: 2014-02-16
Components: AIR BAGS
airbag light stays on continuously. *tr
Complaint filed: 2016-06-22
Components: STRUCTURE
tl* the contact owns a 2005 buick lacrosse. the contact stated that the roof sealant was fractured and caused water to leak into the vehicle. as a result, the instrument panel and the gear shifter were damaged. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 125,000.
Complaint filed: 2017-05-31
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
"takata recall"on january 2017 my 2003 dodge durango. became a blaze under my carport. attach to my home. causing a total loss to my home and vehicle. i purchased my vehicle april of 2003 brand new. at liberty chrysler dogge jeep. in hinesville georgia. this happened at approximately 1:25 a.m. on the morning of january 27th. the vehicle had not been droven since a promptly 9 the night before. after the fight ilearn that there was a recall on the year of this vehicle. this is the recall 06v339000. i was never made aware of this recall by mail or phone.
Complaint filed: 2016-09-30
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
i saw a blue spake when i had gotten out of my car and left the door open. the spark was located on the inside of the drivers side door. i got back in my car. it showed that the drivers door was ajar. i reshot the door it still showed the door was ajar. i pressed the clear bottom the car seemed smoky i tried to roll down the window but my windows was not working nor was the radio. i drove a mile to my home and parked away from the house. i rushed to get everything out of the car. the trunk would not open so i let the back seat down so i could reach my things. the car continued to smoke and ended in a full blaze. we called 911 and the fire truck came and put out the fire.
Complaint filed: 2014-07-28
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 pontiac grand am. the contact stated that while driving approximately 35 mph, the ignition made a clicking sound and started to smoke. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 150,000.
Complaint filed: 2017-08-04
Components: SEATS
tl* the contact owns a 2002 dodge dakota. while driving 45 mph, the back part of the seat frame failed to stay upward without warning. the vehicle was not taken to the dealer. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the approximate failure mileage was 186,000.
Complaint filed: 2020-05-15
Components: AIR BAGS
passenger seat airbag deployed overnight. car was turned off and parked in driveway, 50' from street. *tr
Complaint filed: 2014-12-09
Components: ELECTRICAL SYSTEM
200 cadillac deville. consumer writes to address concerns related to recalls and the ignition switch. *tgw the consumer stated the recalled did not adequately address the problems with the ignition switch. the consumer stated he experienced a terrifying event when the switch was turned on and the engine running, the steering wheel locked up when the wheel was turned to the left. the consumer was unable to turn off the vehicle. it took two strong men to manually to turn the wheel enough to turn to vehicle off. the ignition switch was replaced. *jb
Complaint filed: 2015-07-27
Components: AIR BAGS
tl* the contact owns a 2002 jeep liberty. the contact received notification of nhtsa campaign number: 15v046000 (air bags) and stated that the parts needed were not available. the dealer was uncertain when the parts would become available to service the vehicle under the recall. the manufacturer was notified. the contact had not experienced a failure.
Complaint filed: 2016-08-16
Components: STRUCTURE,ENGINE,FUEL/PROPULSION SYSTEM
tl* the contact owns a 2003 ford f-250. the contact stated that the vehicle made an abnormal noise and stalled without warning. the vehicle was towed to a dealer who replaced the oil pump. the contact also indicated that there were multiple failures with the vehicle. at least twelve fuel injectors were replaced by the dealer at least twelve times; however, the main failure was the turbo bracket being unstable. the dealer diagnosed that the four bolts were rusted with corrosion and the bolts, which were not in place and the j-tube internally fractured. the dealer replaced the four bolts and the j-tube. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 100,000.
Complaint filed: 2018-09-26
Components: STRUCTURE
the passenger side frame rail has rusted so badly that it has split and cracked. absolutely crazy that the 4runners weren't included in the pervious frame recall with the tacoma's.
Complaint filed: 2019-03-25
Components: SERVICE BRAKES
tl* the contact owns a 2001 mercury sable. while driving 45 mph, the vehicle accelerated when the brake pedal was depressed. the failure occurred without warning. the contact had to depress the brake pedal with full force to get the vehicle to eventually stop. the dealer was not contacted. the manufacturer was contacted and stated that the vehicle was not included in nhtsa campaign number: 02v266000 (service brakes). the vehicle was not diagnosed or repaired. the failure mileage was 113,000.
Complaint filed: 2014-08-26
Components: ELECTRICAL SYSTEM
my trucks speedometer cluster does not work and wont work. its stays at 0 mph. *tr
Complaint filed: 2014-08-01
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1999 saturn sl. the contact stated that the lost power and vehicle stalled. the vehicle was taken to an independent mechanic where it was diagnosed that the wiring harness lost connection with the instrument panel box. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 225,000.
Complaint filed: 2014-05-14
Components: STRUCTURE
about 4 years after ownership the whole dashboard started to crack to a point where it looks like a puzzle. we took a ride to palm beach toyota, which is where we purchased the car, and one of their workers asked why we were there. my husband explained the problem and he told my husband not to waste his time cause other people had gone in with the same problem and they were doing nothing about it because it's caused by the sun. the car is always in the garage. my husband was so upset he left the dealer. we are very upset because we paid a lot of money for this vehicle. we have had lots of cars and nothing like this have ever happened. i truly believe toyota should be held responsible for the repair and also sure that lots of other people have the same problem. thank you for any help you can provide. *tr
Complaint filed: 2020-03-17
Components: AIR BAGS
tl* takata recall. the contact owns a 2000 honda accord. the contact received notification of nhtsa campaign number: 20v026000 (air bags) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. an unknown dealer was contacted and confirmed that the parts were not available. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2016-08-19
Components: STRUCTURE
ford will not recall. serious danger!!!over the past ten years i have had problems with latches and doors not opening correctly and being stuck for weeks. this time i can not open drivers door which is very dangerous in case of an accident or fire. i am a mechanic and took inside of door apart and can verify that actuator for door lock is working and does unlock. the latch is not springing open. i did a search on the internet and have seen thousands of complaints for this same problem and ford will not recall the 2001 model for this problem. they recalled 2014 and 2015 for 200,000 plus vehicle because of door latch. the other people that are complaining have gotten no satisfaction from ford and are asking what will it take for a recall a death or 10. we called ford and all they said is there is no recall and to bring it in so they can fix it(120 dollars an hour labor). i read some of the ford experts online communicating with customers on what to do at cost chat and they came down to chiseling post or cutting with dremel tool or destroyin other door to get at it. basically alot of money that i do not have to fix. i have owned cars 50-60 years older and have never had problems opening doors or even hearing of problems. where are they getting these engineers from these days. sos to any one out there that can help. my wife has to get in through passenger side. this along with the plastic intake manifolds upper and lower and the vacuum leaks they always get to make for a fine idle. always happens stationary, in motion etc etc.
Complaint filed: 2014-01-24
Components: STEERING
here is what i submitted to gm about my vehicle that can possibly cause me harm or death by driving this vehicle and cannot get assistance due to me being over the 150k mileage mark. see below i have a 2005 chevy malibu and my power steering is going out. i experienced something last week and then again today. my car started dinging and my screen where the radio is showed "power steering" and my steering wheel locked up. i put the car in park and turned it off and then again back on and the steering wheel unlocked. i did my research online and showed this is a problem for this model document id 10183a and i was told it is only covered up to 150k miles and i am now at 159k and no chevy dealer will help me with this. i believe chevy should stand by there product and fix this for at no charge. this problem didn't occur at 150k miles it occurred now! nature of concern model: chevy malibu year: 2005 thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2021-04-03
Components: AIR BAGS
[xxx] . i took my 2003 honda into local honda dealership in february or march of 2021 (unsure when exactly) for them to work on another recall. i had received another recall letter from honda national corp. the dealership said i had already had this done. but now i looked up my vin on nhtsa website and it says there is one "unrepaired recall" from june 27, 2019. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2014-09-21
Components: STEERING,POWER TRAIN,ENGINE
a faulty crankshaft position sensor caused the loss of steering and braking on numerous occasions until the problem was diagnosed. the same conditions as a faulty ignition switch. yet the crankshaft sensor is common on all autos. thus all autos that use a crankshaft sensor are unsafe.[xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2014-09-03
Components: POWER TRAIN,VEHICLE SPEED CONTROL
tl* the contact owns a 2005 chevrolet malibu. the contact received a notification for recall nhtsa campaign number: 14v252000 (electrical system, electronic stability control, exterior lighting, service brakes, hydraulic, vehicle speed control) and nhtsa campaign number: 14v224000 (power train). however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2014-01-27
Components: SERVICE BRAKES
tl* the contact owns a 2003 chevrolet silverado 2500 hd. the contact stated while driving approximately 55 mph the brake pedal was engaged and there was no response. the brake pedal suddenly traveled to the floorboard without warning. the contact began to down shift in addition to applying the emergency brake. the vehicle came to a stop and the contact was able to drive to his residence. the contact noticed that the hydraulic brake line ruptured and caused fluid to leak excessively onto the ground. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 28,000.
Complaint filed: 2020-01-30
Components: SERVICE BRAKES
tl* the contact owns a 2004 nissan titan. while driving at 35 mph, the brake pedal was depressed however, the rear brakes failed to respond. the abs warning indicator light was illuminated. the local dealer and manufacturer were not contacted. the vehicle was towed to an independent mechanic who stated the rear axle seals on the end leaked differential fluid saturated the brakes. the failure mileage was 180,000. *dt*jb consumer stated it was found later bearing failed on the left and right inner axle. axles with bearings and seals are factory assembly. emergency brake parts as well as sensors were damaged.*jb
Complaint filed: 2014-09-09
Components: STRUCTURE
tl* the contact owns a 2001 toyota tacoma. while routine maintenance was being performed on the vehicle, the technician noticed that the subframe was completely corroded. the vehicle was taken to an independent mechanic. the technician deemed the vehicle unsafe to drive. the manufacturer was notified of the failure. the approximate failure mileage was 126,000.updated 09/30/14 *bf
Complaint filed: 2015-03-12
Components: SUSPENSION
i brought my car into the dealership in response to the tsb letter that i received regarding the rear axle premature failure back in feb of 2011. they performed recall (10s13) where they inspected axle (found no cracks), installed brackets and painted the axle. 4 years later almost to the day of receiving this "fix" i noticed that the driver's side rear wheel was caving in at the top, which was a sign for breaking rear axle. i brought it into the dealership to have it inspected and they confirmed that it was broken rear axle. i requested it to be repaired under the same recall but was refused service due to the service that i received in 2011. i called ford's warranty customer service hotline but was refused for any kind of support. obviously ford's "fix" was not enough to rectify this safety issue, so i think they should reimburse any costs related to getting the rear axle replaced. the cost of repair in total was $800.37. *tr
Complaint filed: 2021-06-22
Components: ELECTRICAL SYSTEM,AIR BAGS,ENGINE
is been stolen
Complaint filed: 2015-04-03
Components: AIR BAGS
tl* the contact owns a 2004 toyota corolla. the contact received notification of nhtsa campaign number: 14v312000 (air bags); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2015-10-13
Components: STRUCTURE
tl* the contact owns a 2004 ford f-550 super duty. while the link was in the air with a worker located in the bucket, the link fractured without warning. the worker's bucket came down with force causing injury to his head, back, and pelvic area. the worker received medical attention. the vehicle was not diagnosed. the contact stated that the vin was included in an equipment manufacturer recall for a link failure, but the contact did not receive a notification. the vehicle was not repaired. the failure mileage and recall number were not available.
Complaint filed: 2015-08-12
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v312000 (air bags); however, the recall part needed was not available. the contact stated that the manufacturer exceeded a reasonable time to have the vehicle repaired. the manufacturer was not notified of the issue. the contact had not experienced the failure.
Complaint filed: 2019-07-30
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
the vehicle's brake warning light keeps coming on. rotors are fine. brake fluid level is high. yet, when i apply my foot on the brake, the warning light comes on and there is also a bad sound on the front wheels that sounds like metal to metal (there is a vibration). once i pull over and turn the vehicle off for a minute or so, i am able to continue. however, the warning light comes back on moments later. this is getting very dangerous as it may trigger me to rear end the vehicle in front of me. the problem has been happening for the past eight months. however, it has been getting worst. the cruise control light also comes and stays on. please help.
Complaint filed: 2014-07-09
Components: ELECTRICAL SYSTEM
i was driving the vehicle on a freeway at 65 miles per hour. with no warning, the engine stopped. luckily i was in the right lane and could coast onto the shoulder. i tried to restart the vehicle, it would not start. i called for help on the roadside and waited for assistance. the vehicle was sitting for about 10 minutes. i crawled under the vehicle and knocked on the gas tank. i tried to start it again. it started fine. the vehicle has also not started on a separate occasion after sitting for about 6 hours. we have owned the vehicle less than a month. *tr
Complaint filed: 2014-11-25
Components: SERVICE BRAKES
tl* the contact owns a 2005 chevrolet silverado 1500. the contact stated that while driving approximately 50 mph, the brakes failed completely and no warning indicators illuminated. the failure recurred once. the vehicle was taken to dealer. the technician deemed the vehicle was a total loss due to numerous issues that could not be repaired. the manufacturer was made aware of the issue. the failure mileage was 50,187.
Complaint filed: 2014-09-15
Components: SERVICE BRAKES
tl* the contact owns a 2001 chevrolet silverado 1500. the contact stated that the brake pedal traveled to the floor when it was depressed. after inspecting the vehicle, the contact noticed brake fluid leaking. the vehicle was taken to an independent mechanic for diagnostic testing, but was not repaired. the manufacturer was not made aware of the failure. the vin was not available. the failure mileage was 130,000.
Complaint filed: 2014-10-26
Components: SERVICE BRAKES
my brake warning and abs lights are on i shut the car off and they are off i drive later they come back on , my brakes work fine the fluid is full. *tr
Complaint filed: 2018-12-03
Components: STRUCTURE
cadillac xlr roof separation: i was driving a 2005 cadillac xlr south of i-75 when the roof suddenly, and quite unexpectedly separated at approximately 70 mph. i was driving in absolute terrible, rainy weather when the roof separated. just before the separation i heard a very brief 'road noise' sound come from just above the rear view mirror, at the roof line. it had a similar sound to a window being slightly cracked and allowing in air. the next thing i know, i hear a very loud bang and an abundance of wind noise. i immediately looked in my rear view mirror and saw a large black object going end-over-end across the i-75 lanes of traffic. the terrible weather may have been a blessing, as there was nobody close to my vehicle at the time of the separation. due to the rain vehicles were quite spaced and travelling at, what i consider, relatively low speeds for i-75. i cannot imagine the carnage if that roof skin would have struck a vehicle traveling in proximity to myself. the corvette, which the xlr is based off, had a very similar issue and was recalled. why has this not been addressed? someone is going to get seriously injured or killed.
Complaint filed: 2014-04-01
Components: STRUCTURE,FUEL/PROPULSION SYSTEM
tl* the contact owns a 1994 jeep grand cherokee. the contact received notification of nhtsa campaign id number 13v252000 (fuel system, gasoline , structure) and stated that the part needed to repair the vehicle was unavailable. the manufacturer was notified of the problem. the contact had not experienced a failure.
Complaint filed: 2016-01-10
Components: FUEL/PROPULSION SYSTEM
the car has a gas odor in cabin when started in cold temperatures. the smell will go away after a little while. judging upon how many articles i have read , this is a problem. why have they not expanded their recall?
Complaint filed: 2016-05-02
Components: POWER TRAIN
takata recall replaced transmission $3,000 2014. radiator 2015. temp rising shut off 2 times on freeway same day $283. towing fee on aaa plus ins. . blown gasket. april 2016. done. sitting in garage. looking for toyota prius, i see they also have lots of problems. what shall i do? can't find your honda hybrid, i know they have them. yes was in motion on the hwy.
Complaint filed: 2014-09-25
Components: SERVICE BRAKES
brake light abs light went on. *tr
Complaint filed: 2017-09-08
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 infiniti g35. while driving approximately 30 mph, the engine shut off without warning. the vehicle was coasted to the side of the road and was restarted. the dealer was contacted (jim lupient infiniti, 7200 wayzata blvd, burnsville, mn, 763-546-5577) and stated that there was no recall. the manufacturer was made aware of the failure and stated that there was no recall. the failure was not repaired. the failure mileage was approximately 150,000.
Complaint filed: 2017-01-17
Components: SERVICE BRAKES
came out of a restaurant put foot on brake pedal and it went to the floor had truck towed to dealer and was told brake lines need replacing at a cost of 1100.00 dollars. just glad that i wasn't driving as this was very dangerous. *tr
Complaint filed: 2016-04-01
Components: ENGINE
3 spark plug ejection
Complaint filed: 2020-07-28
Components: AIR BAGS
tl* the contact owns a 2000 bmw 323i. the contact received notification of nhtsa campaign number: 19v853000 (air bags) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue and were not able to provide an estimated time frame for the recall remedy to be available. the contact had not experienced a failure. vin tool confirms parts not available.*dt*jb
Complaint filed: 2016-01-29
Components: ELECTRICAL SYSTEM
had the recalled saturn ignition switch replaced. now my car stalls out and dies when driving down the road, has happened on highway and residential, and doesn't restart for at least 2 min.after turning everything off. then it happens again within 10 mins. after restarting. has happened to me 4 times on 2 separate occasions. once on hwy going 55 then residential going 25.
Complaint filed: 2015-04-06
Components: SUSPENSION,STRUCTURE
frame is rusted through in multiple locations and has been treated with corrosion resistant coatings. the coatings are obviously visible but did not prevent the frame from rusting to an unsafe condition. the previous owner brought the truck in for other recalls that are recorded in its history. this one for the frame is not recorded however you can see the coating has been applied. the warranty extension is listed for 15 years. the truck is 13 years old but, a person representing toyota says it's expired with no explanation of how that is. so far she put me on hold for 20 minutes without being able to find the information to explain to me. *tr
Complaint filed: 2014-12-17
Components: SERVICE BRAKES
the rear brake line (steel) not the rubber line failed while pulling the vehicle out of the garage. it was completely rotted through, despite routine maintenance (bleeding of old fluid) being performed. it was determined both the front and rear lines needed replacement due to severe rot. these should have been made out of a corrosion resistant metal. *tr
Complaint filed: 2015-06-25
Components: SERVICE BRAKES
my brakes failed on an interstate highway in sw ohio in traffic. i avoided an accident by changing lanes abruptly and coasting to a stop on the side of the road. the repair facility indicated that it was the result of a rusted brake line that failed. the repairs cost me $1300 plus the cost of a rental car while the car was repaired. i understood from the feedback of the repair facility that gm is aware or this defect but has not elevated it to a "recall". it is considered to be a "campaign". i was not informed by anyone, including a dealership/ the car is low mileage, but i do live in the ne where the car has been exposed to chemicals on the road. i had the car at a dealership not more than 2 weeks ago for an air conditioning repair. this issue was not reported to me at that time.
Complaint filed: 2014-12-16
Components: ELECTRICAL SYSTEM
tl* the contact owned a 2004 chevrolet impala. the contact stated that while driving at approximately 35 mph, the vehicle stalled without warning and crashed into a barrier and a speed sign. the air bags failed to deploy. a police report was filed and no injuries were sustained. the vehicle was destroyed. the vehicle was included in nhtsa campaign number: 14v400000 (electrical system). the manufacturer was not made aware of the failure. the approximate failure mileage was 96,000.
Complaint filed: 2019-05-24
Components: SERVICE BRAKES
brake switch caught on fire, burn master cylinder reservoir and wires
Complaint filed: 2016-05-19
Components: ELECTRICAL SYSTEM
vehicle stationary. unable to start. unable to remove key. battery goes dead. 2 gm dealerships say there is no fix. have had car diagnosed. no fix is unacceptable for a cadillac. dealerships "fix" so car starts and then the same problem starts. please advise
Complaint filed: 2019-05-29
Components: STRUCTURE
frame is excessively rusty and severely cracked, rendering the vehicle unsafe to drive. it became apparent when vehicle began to sway dangerously while driving straight on the highway at a high rate of speed. slowing down did not help reduce sway. sway was so excessive that the keys in the ignition were forcefully banging against steering column, and stopping driving immediately was necessary to prevent the vehicle from rolling over. frame is cracked on both sides, one side severely. photos included.
Complaint filed: 2019-02-19
Components: SUSPENSION,AIR BAGS
the airbag light came on with only 54,000 miles on this jaguar, that is not normal as i have owned jaguar cars for 3 decades. also the air suspension failure occurred at 55,000 miles which is the current mileage and the car was parked for two weeks without any movements. this vehicle drives less than 3000 miles a year now and i'm super disappointed in this factor where as my wife's mercedes s500 with 139,000 miles on it has no issues on it at all.
Complaint filed: 2017-07-29
Components: AIR BAGS
i read news that my car model may have recall of takata airbag. i bought the car in canada and now i drive it in california. so far my car vin number had not shown up in your vin checking tool. is it because your tool only has vun for cars sold in usa?
Complaint filed: 2015-06-04
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 jeep grand cherokee. while driving approximately 70 mph, the vehicle stalled without warning. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 200,000. the vin was unavailable.
Complaint filed: 2015-02-25
Components: SERVICE BRAKES
"check traction control" warning signal, break light, abs light, trac off light, and tire pressure light came on. speedomoter stopped working, tachometer stopped working, vehicle would not shift when necessary. local mechanic said it was a failure in the abs pump and abs electrical system. *js
Complaint filed: 2015-07-01
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 1500. the contact received notification of nhtsa campaign number: 14v770000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.