vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2015-09-02
Components: UNKNOWN OR OTHER,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
the abs system light has turned on. it happened before the above date, stopped coming on, and now has returned. i put brake fluid in the little compartment under the hood. the light goes out temporarily. pep boys told me the problem is abs related. also, a very costly job. the car also has a problem accepting gas. i have been told that the gas may be pouring into the tank too fast at the station and splashing on the side of the tank making the pump think it is full. pep boys told me that it is a problem with evaporation and that it is a very costly job of roughly 1000.00. america should be a more ethical and moral country. the consumer should not be "ripped off"" after choosing to purchase a used vehicles. foreign cars should not be allowed into this country when they have defects. all used vehicles should have to conform to state inspections and garage inspections before offering it to the consumer. consumers should get a clean bill of health from the dealership about the car. money is so precious and rare. why are we expected to spend it on a "lemon?" i went to a used car dealership and the car had a multitude of problems that were not revealed. i paid far too much for a used car with problems. i have made a lot of repairs. i re-purchased the car in repair costs. cars are not like clothing whereby you try it on and if it doesn't fit you don't buy it. a car should undergo intense inspection by the state before a dealership can put it on their lot. the inspection should create more validity about the amount charged for a used car. it would be a good way to spend taxpayer dollars, given the current cost of taxes.
Complaint filed: 2018-03-09
Components: SERVICE BRAKES
tl* the contact called on behalf of the owner of a 2002 buick lesabre. the contact was a passenger in the vehicle at the time of the failure. while driving 45 mph around a curve, the driver lost control of the vehicle and crashed into a tree. the contact stated that the brake pedal was depressed, but failed to slow down or stop the vehicle. the contact sustained lacerations to the face and a right knee injury, which popped out of place. medical attention was sought. the driver sustained minor injuries from the seat belt, but did not seek medical attention. a police report was filed. the vehicle was towed to ultimate towing and recovery. a dealer was not contacted. the manufacturer was notified of the failure. the approximate failure mileage was 200,000. the vehicle was destroyed.
Complaint filed: 2016-08-08
Components: STRUCTURE
toyota issued an extended warranty on the frames of this vehicle due to them admitting that they used substandard metal to build the frame, therefore, resulting in accelerated rust and corrosion. i was never notified that this was an issue, and happened to find out from a friend that toyota extended the warranty because of this. i took this frame in for an evaluation on 8/3/16 and it failed the inspection. this vehicle only has 40,000 miles on it and is in great condition other than the frame, which was toyota's fault and they need to be held accountable. the service department at toyota of melbourne in melbourne, florida, told me that they would install a new frame, but i would be responsible for paying for any parts that may be needed to do the installation which will be around $2,500. i think that this issue needs to be a recall because toyota has known about this since 2008, bought back over 800,000 of these trucks, and never notified me that i need to get this frame inspected. i cannot afford to pay that much money for a repair, so i will be driving around with an unsafe vehicle, because toyota refuses to make this a recall. this is their responsibility, and toyota is putting the safety of drivers at risk by forcing them to pay more than the vehicle is worth for the repair. in today's economy, no one who is driving a 2003 vehicle can afford a $2,500 repair on an extended warranty issue! pleas work to force toyota to make this a recall so that no deaths occur when these rotted frames fall off of these trucks while they are being driven!
Complaint filed: 2016-05-23
Components: STRUCTURE
tl* the contact owns a 1997 toyota tacoma. the contact stated that the frame of the vehicle was rusted, which made the vehicle unsafe to drive. the vehicle was not repaired. the manufacturer was made aware of the issue. the vin was unknown. the failure mileage was 160,000.
Complaint filed: 2015-04-19
Components: SERVICE BRAKES
rusty brake line broke. lost brake control for entire vehicle. *tr
Complaint filed: 2015-01-18
Components: ELECTRICAL SYSTEM
i was backing up. i put the car in drive then it died and started to smoke i got out of the car and looked under hood, saw flames from bottom of car, told my daughter the car is on fire. we got our things and out and i called the fire department to put out the fire. *tr
Complaint filed: 2020-12-17
Components: SERVICE BRAKES
tl* the contact owns a 2001 toyota sequoia. the contact stated while driving 50 mph, the brakes applied forcefully and independently. the contact also stated that the vehicle began to pull to the right. the contact stated that the traction control warning light and several other unknown warning lights were illuminated. the contact stated he continued to experience the failure while attempting to park on the side of the road. the vehicle was not drivable. the vehicle was not diagnosed nor repaired. a dealer was not contacted. the manufacturer had been informed of failure. the failure mileage was approximately 240,000.
Complaint filed: 2018-08-30
Components: STRUCTURE
tl* the contact owns a 2003 toyota 4runner. the contact stated that the dashboard was cracked. there were no warning indicators illuminated. the vehicle was taken to mount airy toyota (508 n andy griffith pkwy, mount airy, nc 27030, (336) 786-2118), but was not diagnosed or repaired. the manufacturer informed the contact that the extended warranty expired on may 31, 2017 and provided case number: 1808210330. the failure mileage was 164,000. the vin was not available.
Complaint filed: 2014-02-19
Components: SERVICE BRAKES
tl* the contact owns a 2002 volkswagen jetta. the contact stated the vehicle engulfed into flames while parked and unoccupied. in addition, one or two days prior to the failure the abs warning indicator illuminated. the fire department extinguished the flames and advised that the fire originated near the abs control module. the engine compartment was completely damaged and the vehicle was towed to the contact's residence. there was a recall associated with the failure under nhtsa campaign id number 02v031000 (service brakes, hydraulic) however, the contact's vin was not included. the vehicle was not repaired. the manufacturer was notified of the problem. the approximate failure mileage was 220,000.
Complaint filed: 2016-04-14
Components: STRUCTURE
this morning i took my low mileage (58,926) 2003 toyota tacoma to my mechanic for a couple of simple repairs. when road testing, he discovered extensive rust on the drivers side frame. during the spare tire carrier recall two years ago the toyota dealer slapped undercoating on it and said nothing. this dangerously extensive frame rust seems to be a widespread problem. why hasn't there been a recall? what does it take?
Complaint filed: 2014-12-17
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 cadillac deville. the contact received a notification of nhtsa campaign number: 14v355000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the vin was not available. the contact had not experienced a failure.
Complaint filed: 2020-06-03
Components: STRUCTURE
truck body rusted through around rear wheel wells starting in 2005. rusted completely through in 2007 (dealer wouldn't repair under 7-year rust-through warranty, and appeared much the same as in recent photo. in 2019 the frame on both sides in the rear were noted to be rusted all the through and reinforcing patches needed to be welded on as seen in photo. *tr
Complaint filed: 2015-11-16
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
service theft system came on one day and it wont give me the key back i have to take it out manualy also wont read miles, temperature, fuel and sometimes while on the road it will die completely, it reads service theft system and service stability
Complaint filed: 2017-12-19
Components: ELECTRICAL SYSTEM
2001 chevy malibu won't start in august, 2013 car would not start. it was trying to turn over, but would not. had to have it towed in to dealer. they found passlock sensor not working properly. they replaced cylinder kit (included passlock sensor) and ignition switch. paid $800. in oct. 2, 2017, car would not start in parking lot. same thing happened. as before, battery was not an issue. towed to same dealer. they said security system got set some how. they reprogrammed the system. said if it happens again, may have to put in new system. paid $125. dec. 2, 2017 it happened again. car would not start in garage. this time, after finding on-line from many posts about the same problem, found a way to get the car started (10 minute wait for the 'anti-theft system' light to go out. -this may have been the same way the dealer started the car in oct.) this time dealer said need passlock sensor replaced, again. this would have been another $500+. since car was running, and after reading what others say about issue, declined repair at the time. have seen hundreds of complaints on numerous blogs and websites, including ntsha, on just this specific car and specific issue (2001 malibu won't start). many of them saying the passlock sensor does not last very long (sometimes fails in 2-4 months). also saw same problem on numerous other years of malibu, and other gm cars. with all of the problems with the system, there should be a recall of at least the passlock sensor. this is a safety issue, whether or not there have been any injuries or deaths. someone could be followed to their car and/or attacked late at night in a parking lot, or along a street, not able to drive away. it could be very serious. this issue needs to be fixed. please issue a recall.
Complaint filed: 2017-10-09
Components: SERVICE BRAKES
brake lines rusted out causing me to be in an accident in motion
Complaint filed: 2014-10-30
Components: AIR BAGS
honda wrote you a letter, which i have a copy of from your website, on june 14, 2014 confirming discussion with you about looking into problems with the 2003 honda accord driver's airbag. they have only recalled the passenger side airbag. i do not feel safe in driving my honda with the current driver airbag. what is the status of the recall for the driver's airbag for the 2003 honda accord? *tr
Complaint filed: 2014-09-19
Components: SERVICE BRAKES, HYDRAULIC
tl* the contact owns a 2005 cadillac cts. while driving approximately 55 mph, the brake pedal traveled abnormally to the floorboard when it was depressed. the brake pedal required excessive force and the brake fluid warning indicator illuminated. the contact stated that the vehicle's stopping distance was delayed due to the failures. the failures occurred on multiple occasions. the vehicle was taken to an independent mechanic where it was diagnosed that the brake hose-tube interface was leaking and the hose needed to be replaced. the vehicle was not repaired. the manufacturer stated that the vin was not included in nhtsa campaign number: 10v105000 (service brakes, hydraulic). the failure mileage was unavailable.
Complaint filed: 2016-07-05
Components: STRUCTURE
the cable for the passenger power door snapped and door would not fully shut. i was stopped, getting ready to turn left, when it snapped.
Complaint filed: 2016-05-31
Components: SERVICE BRAKES
tl* the contact owns a 1991 dodge grand caravan. the contact stated that there was a failure in which the previous owner had to replace the abs hydraulic control unit. the vin was not included in nhtsa campaign number: 96v099000 (service brakes, hydraulic). the failure recurred and caused the reduced power assist to fail during braking. the vehicle was taken back to the dealer. the dealer kept the vehicle for over two weeks. the manufacturer was notified of the failure and provided no solution other than suggesting the part be replaced a second time by the dealer. the contact was unable to determine if the same part being replaced would prevent the failure or if the failure would recur. the approximate failure mileage was 140,000.
Complaint filed: 2017-12-18
Components: ELECTRICAL SYSTEM
the trailer connector on my truck has never been used by me so i didnt know it didnt work. i now have a travel trailer but nothing works but the driver side signal. nothing else. i checked the connector and there is no current coming out of it except for the left signal. i see there was a recall but cant find any info. cant take it anywhere without lights!!! have to go out of town with it but cant until its working. help please.
Complaint filed: 2016-12-18
Components: SERVICE BRAKES
while driving on a highway at 55mph, i pressed on the brake to slow my speed as i was entering a congested area nearing a town. the pedal went to the floor. i geared it down manually with my gearshift and turned off the highway into a self-car wash. after looking under vehicle, i noticed brake fluid all around drivers side rear wheel. after further detailed inspection, the brake line that runs from the master cyl to rear of vehicle to a union mounted on frame that converts solid line to flex hose type had corroded and cracked. truck was just inspected 6 months prior at dealer. in my 45 years of driving professionally, i have never had a brake line fail for no reason, as it was untouched and secured just as it was when it left factory. its obvious to me and everyone i talk to that the break line is made of a lower quality steel or not as thick as ones produced in the past by gm. i have heard that thru the grapevine that a certain someone who decides faults in these cases suggested that salt put on the roads in the winter could have caused this if the trucks underside were not washed off after winter driving to remove the corrosive salt. while i would agree to that to some extent, because i am one who does take pride in my $ 32,000 vehicle, i not only power wash the underside several times a winter, but also undercoat it as well. what makes this so dangerous, is that brake fluid that leaks causes major damage to everything it comes in contact with. my fuel tank, wiring, insulation around wire, paint that peels off everything which means frame rust now. the worst and most dangerous of all is that the leaking brake fluid turns pavement made with asphalt into a oil slick on the road that is not noticed by the everyday driver. and there is no stopping whatsoever when you start to slide. i want gm to fix and install the safe and correct ones, stainless steel. thank you *tr
Complaint filed: 2015-09-09
Components: AIR BAGS
tl* the contact owns a 2003 honda accord. the contact received notification of nhtsa campaign number: 15v37000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2014-04-30
Components: SERVICE BRAKES
tl-the contact owns a 2004 chrysler sebring touring convertible. the contact heard a medal to metal sound in the wheels. the contact took the vehicle to a mechanic who repaired the brakes on april 20, 2014. the mechanic advised the contact that if the ball joints were not replaced, an accident could occur. the ball joints were not replaced. the manufacturer was notified of the defect but did not offer a remedy. the mileage when the brakes were repaired was 40,921. the current mileage was 41,220. lg
Complaint filed: 2014-10-05
Components: SERVICE BRAKES
abs and brake lights illuminate and stay illuminated. investigation shows a failure to the ecu unit causing the abs on my vehicle to be inoperable. when i have to aggressively brake my ford windstar it produces a skid instead of a controlled stop. *tr
Complaint filed: 2018-12-08
Components: SERVICE BRAKES
takata recall my son and i both have a toyota 4-runner and the abs hydro buster / brake master cylinder went out on the 2004 and is about to go out on the 2003. i recently bought the 2003 and the problem recently started. i'm trying to find out if there is a recall on either of these vehicles. 2003 4-runner toyota very recently 2004 4-runner toyota i need to verify the date of problem thanks
Complaint filed: 2015-06-01
Components: SERVICE BRAKES
my brakes failed coming back from a 356 mile trip. i was backing up my boat into the garage when the brakes failed. luckily i stepped on the parking brake and was able to stop without hitting something. i think i am really lucky the failure did not happen on the expressway or when my wife was driving. there looks like 4 brake lines running from the master cylinder down under the driver side to the antilock brake unit. one of the brake lines in this bunch below the driver seat failed. i was suppressed to see how coroded all the brake line are. this seems to me to be a real safety issue. looking on the web this looks like an issue the many people have encountered. it also appears that gm is aware of the issue and has done nothing.
Complaint filed: 2014-08-27
Components: STRUCTURE
we first noticed what looked like tiny bubbles under the dash and the raised areas started to show tiny splits and since then has continued to bubble, split and crack. there are significant areas of splitting around the outline of the gauges, across the top of the dash, down the sides and they continue to grow in size and into other areas. in 2010 wrote your headquarters and after a few months received a call from one of your representatives. he asked several questions and i told him the car had been garaged since we bought it in 2006 from a lexus dealer in clearwater. he gave me the usual question and answer investigation and said he could do nothing. finally, he said since i had not had every oil change and repair done at a lexus dealer and the warranty had expired i was not entitled to anything and i should have extended the warranty. i felt the lexus i owned should not have a dash that was deteriorating after this short period of ownership and it had to be a defect. your representative offered for lexus to pay for one-half the cost of the dash replacement, but i felt that the dash was defective and there was no reason for me to pay to have any part of the replacement. i feel the only reason the dash could be splitting is the material it was formed with or whatever process was used. i realize as of this year the car is ten years old, but this has been on ongoing problem not a new one and it has not been resolved. i have had few problems with the lexus and only in the last few years has it needed any extensive repairs. after checking prices at different dealerships i did use the lexus dealership, because they were very close in price to the other estimates that i had gotten and since their repairmen were trained and updated on lexus repairs i respected and appreciated their knowledge and experience. *tr
Complaint filed: 2021-08-20
Components: STRUCTURE
the rear wheel well is corroded and the corrosion is into the structure that the seat belt is mounted to and it ruined the rem(rear electronic module) there is supposed to be a recall on it but all the ford garages say its been done but it hasn't and now i have no way to work or to take my kids anywhere and the van only has 96000 miles and we just bought it
Complaint filed: 2017-04-24
Components: SERVICE BRAKES
anti lock brakes are jerking and make a noise at slow speeds.
Complaint filed: 2020-03-05
Components: SUSPENSION,UNKNOWN OR OTHER
due to the dreaded ' toyota rot ' frame failure the spare tire mechanism had rusted off going down us highway 25 in kentucky and put a poor man and his children in harms way. toyota doesn't care about their customers they just want your money !!! i feel this problem could have been avoided toyota should have recalled these vehicles knowing the frame issues have existed since the mid 90s!!!! when i look up my vehicle it has zero recalls shame on you toyota there should be a remedy even if it's splitting the cost with your customer. very unsatisfied
Complaint filed: 2017-10-19
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 chevrolet malibu classic. while attempting to start the vehicle, the key was placed in the ignition; however, the vehicle failed to start. the contact stated that all of the instrument panel indicators remained illuminated. the vehicle was not diagnosed or repaired. the dealer was not contacted. the manufacturer was not notified of the failure. the approximate failure mileage was 180,000.
Complaint filed: 2015-03-23
Components: AIR BAGS
2003 honda accord. consumer writes in regards to passenger side airbag recall. *smd the consumer stated honda failed to notified him of the recall. *jb
Complaint filed: 2014-08-22
Components: ELECTRICAL SYSTEM
this vehicle is factory equipped with a delco/bose sound system. i was driving down my driveway at 5 mph. after approximately 3 minutes and 1/4 mile, the radio sound became distorted and interrupted. the vehicle's voltage display indicated 13.3 volts, rather than the normal 14.2 or above. i turned off the radio. i noticed an odor i identified as "hot electrical." i immediately pulled into a neighbor's driveway and shut off the vehicle's ignition key. visible smoke was flowing into the passenger compartment through the area of the left rear radio speaker under the rear window. i opened the engine compartment hood to access the battery and opened the trunk. the trunk liner material on the roof of the trunk between the seat back and trunk opening was burning. the flames were spreading in a circular pattern centered on the left rear speaker. i pulled the burning material from the vehicle as my friend brought me a dry chemical fire extinguisher. i put out the fire as another friend disconnected the negative battery cable. these speakers have an electronic module mounted to them. the module was burned and the wires leading to it were burned as far back as the trunk lining material had burned. i isolated the burned module and damaged portion of the wires leading to it by cutting the wire harness. i insulated the wires and connected the battery. the vehicle started normally. the radio played normally through the remaining speakers. the voltage indicator showed normal voltage, 14.2 - 14.3 volts. i observed no anomalies or warnings. no fuses nor circuit breakers tripped to interrupt the power to the module and prevent the fire. the damage was limited to the speaker and surrounding trunk lining material. i am sure if this issue began as i was driving on the highway without immediate access to a fire extinguisher, the result would have been a total loss of the vehicle. *tr
Complaint filed: 2015-12-28
Components: ELECTRICAL SYSTEM
printed circuit board module in the overhead console burned up when i was driving filling the vehicle with smoke.
Complaint filed: 2017-05-16
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 winnebago brave. while driving approximately 65 mph, the vehicle began to shudder and hesitate before suddenly stalling and shutting off. during the incident, an electrical burning odor was present inside the cabin. the vehicle was towed to the dealer where it was diagnosed that the electrical wires connecting the ignition switch were faulty and a protection kit was installed to remedy the failure. the manufacturer was not notified. the failure mileage was 70,462.
Complaint filed: 2022-04-28
Components: UNKNOWN OR OTHER
owned toyota tacoma since 2005.recently took vehicle for muffler repair and discovered my frame was rusted out and in an unsafe condition, when i contacted toyota @ customer assistance center they advised me that jy vehicle was too old to be covered by ant warranty.they also stated that they had contacted me about the defective steel used on these trucks.i have no proof of any notification, nor any recall of such notice trucks like mine are still on the road with no problems, not mine.defective steel, improper rust prevention and lack of notification has left me with a vehicle i cannot drive, sell or repair. my safety and others on the road have been put at risk i would like my truck to get fixed and or compensated for the loss toyota should stand by my vehicle ( in which they used substandard defective steel) regardless of any time factor. courts have already determined their negligence.my vehicle should be included in this settlement
Complaint filed: 2018-11-20
Components: SERVICE BRAKES
break light comes on while driving and when i go to stop it makes a god awful sound. have to turn the car off and back on. this has happened several times since june 1st 2018. turning if off seems to clear the issue but today 3 lights came on brake, slip and vds. turning it off and back on did not seem to fix it. this is our family vehicle and we have 3 to 6 kids in it at all times. nissan needs to issue a recall this is a huge safety issue!
Complaint filed: 2015-11-04
Components: AIR BAGS
2000 honda accord. consumer writes in regards to vehicle vin is not on airbag recall list. *smd
Complaint filed: 2014-10-02
Components: ELECTRICAL SYSTEM
the car panel lost all lights and does not work. *tr
Complaint filed: 2018-12-06
Components: STRUCTURE
frame rust - vehicle failed inspection due to excessive rust on frame which rendered unsafe to operate by the inspection station. this was previously reported however the vin was not correct.
Complaint filed: 2019-05-28
Components: AIR BAGS
tl* the contact owns a 2002 honda accord. the contact had the vehicle repaired per nhtsa campaign number: 19v182000 (air bags); however, the contact stated that the air bag indicator remained illuminated after the vehicle was repaired twice. scott clark honda (7025 e independence blvd, charlotte, nc 28227, (855) 819-8285) provided a $300 repair bill for an oil leak even though the contact had not seen an oil leak. the contact stated that she did not provide permission for the dealer to do anything other than the air bag repair. the manufacturer was not contacted. the failure mileage was 100,000.
Complaint filed: 2017-10-23
Components: AIR BAGS
tl* the contact owned a 2003 ford mustang. while driving approximately 10 mph on the highway, another vehicle crashed into the contact's vehicle. the air bags did not deploy. there were no warning indicators illuminated. the front passenger sustained injuries that required medical attention. a police report was filed. the contact's vehicle was destroyed and towed to the contact's residence. the dealer was not contacted and the manufacturer was not made aware of the failure. the failure mileage was approximately 70,000.
Complaint filed: 2014-07-02
Components: AIR BAGS
noticed air bag light was on in my son's car when i drove over the weekend. looked online found out there was a recall on 2003-2008 tibruons in regards to air bag/drivers side seat belt buckle safety issue. called hyundai 1-800 to no avail took to columbia hyundai dealer today. they stated was driver side belt buckle which was making air bag light come on and wanted $397 to repair. i told them is safety issue already $14 million lawsuit against hyundai for same thing they told me to come get car. called back hyundai service just a few minutes ago. they refused any help. *tr
Complaint filed: 2019-06-02
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
while driving or at stop light, car stalls without warning. must have a jump to restart and can only drive 5-10 miles before car stalls saying battery not charging. battery and alternator both test as good. car may start and run normally for several days then problem reappears.
Complaint filed: 2015-07-17
Components: STEERING,SERVICE BRAKES,ENGINE
driving down the road at about 35 mph and all of a sudden i had no power to my brakes or steering and the engine stopped. i managed to pull over placed it in park and it started right up. all electrical components remained working at the time of the incident. this scenario has happened multiple times and is a major safety issue. on a different occasion i was sitting at stop light and it turned green took my foot off of the brake and pushed the accelerator the and the truck rolled backwards and almost hit the vehicle behind me since there was a slight decline towards the rear of the truck. again all electrical was fine, but the engine quit. for all scenarios i did not even know the engine stopped besides the brakes and steering had no power. the engine just simply stopped running,
Complaint filed: 2014-11-10
Components: AIR BAGS
2005 chevrolet ventura. consumer writes in regards to non-deployment of air bags. *smd the consumer stated his father and step-mother were involved in an accident. his father died from his injuries and his step-mother was injured. the consumer stated his father hit a dirt bank head-on and the air bags failed to deploy. as a result, his father hit the steering wheel with his chest causing damage to his lungs, spleen, kidneys and ribs. his step-mother hit the dash and center console with her head, cutting her across the forehead. *jb
Complaint filed: 2022-07-26
Components: AIR BAGS
the contact owns a 2002 bmw 325xi. the contact stated that the vehicle was taken to the dealer to be repaired under nhtsa campaign number: 20v018000 (air bags). the contact stated that approximately 7-months after the repair, the air bag warning light illuminated. the contact took the vehicle back to the dealer where a diagnostic test showed that a wire from the a-pillar connector to side air bags had high resistance. the dealer stated that the repair was not covered under the recall. the contact was provided an estimate for the repair. the contact stated that several days later the air bag warning light disappeared without the repair being performed. the manufacturer was notified of the failure and referred her to the nhtsa for assistance. the vehicle was not repaired. the failure mileage was 44,743.
Complaint filed: 2016-07-07
Components: AIR BAGS
takata recall: my car was purchased in college station, texas and spent its first eleven years in austin, texas where the heat and moisture was prevalent as alleged in the reports of causes for failures of the takata airbags yet my car is never listed in the recall lists. and with the recent urgings of the nhtsa for older vehicles from that region being among those in most urgent need of having the airbags replaced i am considering having them replaced anyway at my own expense. my questions are: will i be reimbursed when my car is finally recalled and why isn't my car included in the recalls?
Complaint filed: 2021-05-01
Components: STRUCTURE
significant frame rust in the rear left and right
Complaint filed: 2017-10-28
Components: AIR BAGS
i've gotten notice's in the past about my air bags, and each time i have tried to make appointments to get this matter taken care of i've never gotten an response.how can i get this matter taken care of when i can't get confirmation of service available or loaner vehicle if it is going to take more than an few hour's. my srs light stays on at all times
Complaint filed: 2014-07-23
Components: AIR BAGS
we were headed back to our hotel room, when all of a sudden a deer jumps out in front of us, and we avoided the deer by swerving and missing it. unfortunately the vehicle over corrected and we ended up rolling it. no air bags were deployed, and my seat belt came undone and i was thrown around in the vehicle as it rolled. *tr
Complaint filed: 2021-04-22
Components: ELECTRICAL SYSTEM
2002 chevrolet trailblazer. numerous problems associated with car. windows don't come down, doors don't unlock, and other issues. *ld *js
Complaint filed: 2015-06-04
Components: ELECTRICAL SYSTEM,AIR BAGS
i have not yet had an incident. based on toyota recommendation, i do not allow anyone (including dogs, or heavy objects) to ride in the passenger front seat (or the back seat). my vehicle is still potentially dangerous for me, the driver. i would apply for an on/off switch for the airbags, but, it is not available for my car. i want that airbag de-activated. i need to get to work, and, i can not afford to replace this unsafe vehicle. i have already been waiting almost 1 year for a fix to the exploding airbag. i am also waiting for the fix to the bad electronic unit that could fire the airbag. how do i get your permission to make my car safe for me to drive by de-activating the passenger side airbag? i am already considering removing the passenger front seat, mounting it on the roof, and parking it in front of the local dealership with deathtrap painted all over it.
Complaint filed: 2015-12-30
Components: AIR BAGS
tl* the contact owns a 2003 toyota camry. the contact stated that while stopped at a stop sign, another vehicle crashed into the rear of the contact's vehicle. the air bags did not deploy. the driver sustained injuries to her back and neck and the passenger sustained injuries to his back and legs which required medical attention. a police report was not filed. the vehicle was taken to an independent mechanic where it was diagnosed that the vehicle was destroyed. the manufacturer was not made aware of the failure. the failure mileage was approximately 100,000.
Complaint filed: 2018-01-29
Components: AIR BAGS
tl* the contact owns a 2003 jeep liberty. while driving 20 mph, the driver and passenger side air bags deployed without an impact. the air bag warning indicator illuminated. the driver sustained hand injuries. the contact was seated in the passenger seat and sustained face injuries. neither occupant received medical attention. a police report was not filed. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 160,000.
Complaint filed: 2016-09-09
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 dodge ram 3500. the contact received notification of nhtsa campaign number: 16v352000 (air bags); however, the parts to do the repair were unavailable. the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2018-01-29
Components: SERVICE BRAKES
my vehicle started moving when i parked in a 30 degree incline.
Complaint filed: 2016-01-07
Components: SERVICE BRAKES
my dash showed 2 lights a red break light and yellow abs it keeps beeping . it started randomly one morning when i turned my car on its been doing it for 6 months now
Complaint filed: 2015-11-09
Components: AIR BAGS
small damage to the left outside of the left fender, caused both air bags to go off. this broke the rearview mirror on the windshield and both rear window latches to break the vehicle was in motion.
Complaint filed: 2020-07-16
Components: SERVICE BRAKES
there is a open recall effecting this year make although my vin says there's no recalls on my cts. i had both front brake hose assemblies fail while driving. luckily we didn't wreck. i've since had both repaired. curious as to know why car was not listed with open recall.
Complaint filed: 2016-11-11
Components: ELECTRICAL SYSTEM
the motor which unlocks the trunk does not work. the only method in which to unlock the trunk is by key switch and the motor is not working properly to open the trunk.
Complaint filed: 2014-10-24
Components: STRUCTURE
rear hatch hinge broke while closing back glass of hatch. *tr
Complaint filed: 2014-11-02
Components: STRUCTURE
i, with my wife and daughter, was in lower manhattan caught in lanes of bumper-to-bumper stop-and-go traffic crawling toward the entrance to the holland tunnel.the car directly in front of me was a yard or less ahead. i don't know if my foot was on the brake or if i was gently feeding a little gas - there were no other choices - when suddenly we heard a surging roar and our car slammed forward into the car i was following. it necessitated repairs of over $600 on the rear end of that car. this has been at least the third incidence of unintended acceleration by our 2004 camry.the last time, on may 13, 2012, while parallel-parking my car, it surged and struck the bmw parked just in front of me with such force that the bmw's bumper and crash absorption system suffered substantial damage. several years earlier in a home depot parking lot, as i was starting my car, it surged forward uncontrollably between several cars before i could get it to stop. other than inspecting the car and finding everything ok, toyota will do nothing. isn't it time to order a recall? *tr
Complaint filed: 2015-04-06
Components: AIR BAGS
air bags did not deploy during the crash. the crash was serious; it totoled the car. *tr
Complaint filed: 2015-04-08
Components: ELECTRICAL SYSTEM
2001 pontiac grand am. consumer writes in regards to ignition switch recall issues. *smd the consumer stated on two occasions, the key fell out of the ignition switch, while backing out of the driveway. after hitting a pole, the consumer went to another dealer, where it was determined the ignition switch was defective. the previous dealer stated the key was worn out. *jb
Complaint filed: 2016-01-06
Components: AIR BAGS
i was in a front on collision on a city street. i was traveling 25 and other car 35 hit me head on. my passenger side airbag exploded when it deployed taking out windshield scattering glass everywhere which cut me. i breathed in the powder from the airbag and had difficulty breathing for some time. i initially suffered almost total hearing loss right ear and permanent diminished hearing. reported to toyota when occurred and never received acknowledgement of my concern and complaint. i complained that about my injuries and concern that had someone been in passenger seat they most probably would have died or been severely injured. i have many pictures and documentation of my injury if this is of interest to nhtsa so many years post occurrence.
Complaint filed: 2016-02-08
Components: ELECTRICAL SYSTEM
my 2002 mitsubishi montero xls was stationary and parked for the night on the street in front of my house. at approximately 4:00 am, the alarm started to sound and the lights were flashing. the first night, the neighbors and police discovered it before me, so the police broke into my car, opened the hood, and disconnected the battery. when i reconnected the battery the next morning, the alarm continued to sound, so i removed the fuse for the horn and replaced it later that day, to be greeted with silence. four nights later, i had the fuse for the horn back in the vehicle. i was woken up at 2:00 am to the sound of my horn blaring. i once again, had to remove the fuse for the horn. this issue has turned out to be both a public nuisance and unsafe.
Complaint filed: 2016-03-20
Components: ELECTRICAL SYSTEM,ENGINE
i have had several incidents in two weeks that nearly caused serious accidents. i would be driving at various speeds, slow and interstate driving, where the engine would suddenly lose all power and the battery light would come on. i would have to struggle to have the vehicle glide to the service lane without causing an accident. these happened all times of day and all weather conditions and caused hazardous close calls. the vehicle was through diagnostic testing by an independent mechanic found to have a defective crank position sensor. attached for your information is a copy of the invoice which includes the diagnosis and repairs required. reviewing nhtsa complaints this is a serious problem that appears to have happened many times in the past which needs to have a nhtsa investigation and recall. please advise if it would help get this problem addressed if i seek legal, legislative or regulatory relief. i look forward to your response. thank you. *tr
Complaint filed: 2018-12-02
Components: POWER TRAIN
3rd gear has completely worn out, it slips when trying to shift into 3rd gear. transmission has been opened and 3rd gear clutch pack is completely worn out and spring is warped and was stuck in 3rd clutch drum. transmission failure
Complaint filed: 2014-11-18
Components: VISIBILITY/WIPER
my 03 dodge ram 2500 quad cab window defrost does not work cause the little flap gets stuck and wont switch it over from whatever it is on. *tr
Complaint filed: 2017-04-26
Components: SERVICE BRAKES
the abs light come on periodically. it seems that there is a problem in the abs module with a soldering joint. this happens when the vehicle is in motion. the abs warning light will stay on and disappear when the car is parked and switched off. then the light will come on again after the vehicle is moved.
Complaint filed: 2014-03-17
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. the contact stated that she received notification of nhtsa campaign number: 12v527000 (air bags) and attempted to have the vehicle serviced numerous times but the parts were unavailable. the vehicle was not repaired. the manufacturer was notified. the contact had not experienced a failure.
Complaint filed: 2015-08-25
Components: AIR BAGS
tl* the contact owns a 2004 honda civic. the contact stated that the vehicle was serviced under nhtsa campaign numbers: 15v370000 (air bags) and 15v320000 (air bags), but the air bag warning light illuminated after the recall repairs. the manufacturer was notified of the failure. the approximate failure mileage was 57,246.
Complaint filed: 2014-06-20
Components: SEATS
driver side electric adjustable seat bracket broke, making the seat wobble and rock from side to side and back and forth. it appears that this is adding stress to the other connecting points on the bracket and will eventually render the seat inoperable. the broken seat bracket is a hazard to safe driving. *tr
Complaint filed: 2014-08-08
Components: ELECTRICAL SYSTEM
we can remove the key from the ignition switch while the vehicle is running or moving. i did see on 8/8/2014 that our year was involved in a new recall by gm describing the same problem. i contacted our local dealer and they showed no recall and called gm/saturn to question it as well. even after telling the representative from gm that our vehicle had the same trouble that was listed in the recall and fit the model year listed they said that they could only update our information and would contact us if it does become part of the recall. the key does come out just as described in the recall. *tr
Complaint filed: 2014-08-21
Components: SERVICE BRAKES
applied brake brakes did not grab car started to slide was told moudoule went out cadillac said they had recall can;t get part. *tr
Complaint filed: 2016-05-10
Components: AIR BAGS
tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags) however the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect. updated 06/29/16*lj the consumer stated the dealer finally received the parts, after he filed a complaint. updated 07/07/16.*jb
Complaint filed: 2015-01-23
Components: AIR BAGS
tl* the contact owns a 2002 bmw 325i. the contact received notification of nhtsa campaign number: 14v428000 (air bags) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the contact had not experienced a failure.
Complaint filed: 2014-01-29
Components: ELECTRICAL SYSTEM
body control module. i have seen numerous complaints on websites this needs to be recalled. *tr
Complaint filed: 2016-04-27
Components: SERVICE BRAKES
brake line failure. i had complete brake line failure while coming to a stop at a busy road. i was lucky i was able to honk my horn and go through the light. i drive this truck almost every day and had this happened on my normal daily commute this could have been a disaster. it is ridiculous that stainless steel lines were not used on such a vital part of the vehicle. now i am looking at a lot of money to replace all the lines. i do not have a bill to upload at this time as the repair work has not been completed yet.
Complaint filed: 2015-04-29
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign number: 14v770000 (air bags); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. updated 6/25/15*cn
Complaint filed: 2015-12-03
Components: AIR BAGS
2003 jeep grand cherokee. consumer writes in regards to airbag restraint system replacement parts not available to complete recall. *smd the consumer stated he has been trying for two years to get the air bag system corrected. *jb
Complaint filed: 2016-03-11
Components: STRUCTURE
every second generation dodge ram truck has this issue. the dashboard falls apart and shatters into sharp knife-like pieces of plastic that can and do blow into your eyes while driving or cut you while driving or stationary. i fear that if my airbag deployed the sharp pieces of plastic that would be sent flying could injure me or even be fatal. this is a very common problem that is very well documented. the fact that something this common and dangerous hasn't ended in the result of a recall or replacement is astonishing. i love my truck but i am so afraid to drive it. thank you for your time. *tr
Complaint filed: 2015-12-15
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 toyota corolla. the contact received notification of nhtsa campaign number: 15v043000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2015-12-18
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 buick regal. the contact stated that the ignition key was difficult to remove and remained stuck numerous times. the contact had to use the manual release button each time the failure recurred. the dealer informed the contact that the ignition switch and key needed to be replaced. the vehicle was not repaired. in addition, the contact later received notification of nhtsa campaign number: 15v701000 (engine and engine cooling) however, the dealer indicated that the part was not available. the manufacturer was notified of the failure. the approximate failure mileage was 63,000. vin tool confirms parts not available.
Complaint filed: 2015-03-03
Components: ELECTRICAL SYSTEM
tl*the contact owns a 2001 mercedes benz s430. the contact stated that while driving at approximately 55 mph, there was a burning odor coming from the dashboard. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 185,000. updated 04/06/15*lj updated 9/27/2017*cn
Complaint filed: 2015-03-26
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 pontiac grand am. the contact stated that while trying to start the vehicle, the ignition key failed to turn to the on position. also, the contact mentioned that the security warning light continuously illuminated. the failure recurred multiple times. the vehicle was taken to an independent mechanic. the technician diagnosed that the ignition switch needed to be replaced and the security system. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 180,000.
Complaint filed: 2016-07-15
Components: STRUCTURE
my 2000 ford xl triton is great. it has 201,000 miles and runs like a new vehicle. my problem is that the paint has bubbbled and peeled back. it has left some light rust spots under the paint. i would like to have it fixed. after talking with other owners, they said the problem is the thickness of the painy.