vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2014-01-24
Components: FUEL/PROPULSION SYSTEM
my fuel pump was replaced in august 2013; not long after i began having fueling problems that have increased in severity. any time i try to put gas in my tank, it explodes back out at me like a volcano erupting. i can't put gas in my car unless i let it trickle in and stop fueling in intervals.it takes about 30 minutes at least to fill my car. i'm tired of smelling like gas. this is dangerous and ridiculous and apparently a lot of other people have had this problem, yet kia has done nothing. something needs to be done by kia to correct this issue. i took my vehicle to a kia dealership and they weren't really sure what to do (lots of help there) and wanted to charge me about $2000 to try and figure it out (the same amount they charged me to replace my fuel pump). i'm tired of being ripped off.can't anyone do anything to help all of us consumers having this issue?? *tr
Complaint filed: 2016-03-17
Components: STRUCTURE
tl* the contact owns a 1999 toyota tacoma. the contact stated that while performing a routine maintenance on the vehicle, the contact noticed that the sub frame of the vehicle exhibited corrosion located near the rear leaf spring of the vehicle along the weld. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 260,000.
Complaint filed: 2015-04-27
Components: AIR BAGS
tl* the contact owns a 2004 honda odyssey. the contact received notification of nhtsa campaign number: 15v045000 (air bags) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2015-10-06
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 1500. while parked, the contact noticed that the air bag warning light was illuminated. the contact also received notification of nhtsa campaign numbers: 14v770000 and 15v312000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the failure mileage was 145,000.
Complaint filed: 2016-03-31
Components: SERVICE BRAKES
depressed brake pedal and brake pedal went to floor, had very hard time stopping vehicle
Complaint filed: 2016-11-17
Components: STRUCTURE
vehicle has so much frame rot that it will not pass state inspection. 200k miles, unacceptable for a 13 year old car. i purchased brand new in '03 and have always taken steps to get salt, etc., off the undercarriage.
Complaint filed: 2023-09-09
Components: VEHICLE SPEED CONTROL
cruise control switch began smoking, disconnected it and took it to awesome ford of chehalis, wa for recall service sometime in june or july. service tech found that brake fluid had wicked its way up electrical harness into cruise control servo, necessitating replacement in order to complete recall service. fomoco has been unable/unwilling to replace cruise control servo and is instead requiring that i pull one from a wrecking yard in order to complete recall service.
Complaint filed: 2014-11-19
Components: AIR BAGS
i was in an accident resulting in rollover after the crash and my airbag did not deploy. *tr
Complaint filed: 2014-05-17
Components: ELECTRICAL SYSTEM
radio speakers went out while still under warranty. dealer tinkered with but never found exact problem and have not worked properly since. then left rear door ajar indicator came on while driving 4 years ago still doesn't work most of the time. fuel gauge inop. 2 yrs ago. then speedometer erratic since august last year. and since oct 2013 vehicle just dies at low rpms or idles erratic. one out of 53 days most everything. works fine except fuel gauge. then all of sudden all the problems come back. i have been told it is all probably caused by the instrument cluster but with the it being over the mileage for the extended warranty nothing can be done and since just swapping out the instrument cluster may not fix any of the problems i should just live with it. *js
Complaint filed: 2016-12-08
Components: STRUCTURE
while vehicle was at the repair shop (vehicle was stationary) ongoing a service maintenance, the technician noticed a huge rot hole going along the passenger frame and another rust hole on the bottom radiator support.
Complaint filed: 2014-08-13
Components: POWER TRAIN
getting a very loud humming/growling sound coming from front of vehicle. starts when driving over 25 mph and gets louder the faster you drive. thinking the front rear end is going out. nothing but trouble with this vehicle. will never buy one again and don't recommend to anyone. sister also has an equinox and she has put in over $3000 to get it just to run. going to fix it fast and trade it in. chevy should recall this piece of crap. *tr
Complaint filed: 2016-04-26
Components: SERVICE BRAKES, HYDRAULIC
tl* the contact owns a 2001 fleetwood fiesta. the contact stated that the brake calipers were overheating and caused the brakes to slip. the contact had to pull the vehicle over to the side of the road overnight and then slowly drive home. the vehicle was taken to the dealer and repaired. the manufacturer was notified of the failure. the approximate failure mileage was 75,000.
Complaint filed: 2015-07-11
Components: SERVICE BRAKES
wife was driving on 301 south in maryland on 10\27\2012 when she applied the brakes when pulling over to get gas. pedal went to the floor and brake fluid was visible on ground by the drivers side door. she had to leave it at the gas station until i was able to repair. brake line was rusted through i replaced it and got truck home. replaced 2nd brake line on 11/08/15. now 07/10/2015 another line has rusted through in the process of replacing the remaining lines.
Complaint filed: 2020-01-09
Components: FUEL/PROPULSION SYSTEM
filled gas tank and noticed fuel leaking from top of the tank to the ground near the inside of the passenger side real wheel. fuel stops leaking after it drops below 3/4 full. took the car to the audi dealership thinking it was failure of the rollover/filler neck valve recall again (nhtsa recall 08v157000). audi said the filler neck was dry, but there is a leak somewhere on top of fuel tank on the same side as the filler neck. they said they could not see where the leak was coming from without dropping the fuel tank from the car. audi quoted the repair for completely replacing the fuel tank at $3400. a fuel tank should never leak, and this is an extreme safety concern, not only for the drivers and passengers of the car, but all others on the road. this is also a failure of an emissions component that audi needs to be responsible for since there is raw fuel leaking all over the road.
Complaint filed: 2017-10-24
Components: AIR BAGS
takata recall, i contacted herndon chevrolet and made an appointment for the takata airbag recall. the service department told me that they could not do anything for me since takata has not sent them replacement airbags. they further stated that takata would not be sending replacement airbags sense they were bankrupt. herndon chevrolet refused to even contact me if replacement parts became available . i then called love chevrolet of columbia and was towed by their service department that's there was no recall on the airbags at this time.
Complaint filed: 2019-11-06
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1987 (na) mercedes-benz 190. the contact stated that she was able to remove the key from the ignition while the vehicle was still in drive or reverse. the contact stated that the shift interlock failed. the vehicle was not repaired. the dealer and manufacturer were notified. the approximate failure mileage was 250,000.
Complaint filed: 2014-10-01
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 chevrolet malibu. the contact stated while driving approximately 55 mph, the engine stalled without warning. the vehicle was towed to a mechanic for diagnosis. the technician stated that the ignition lock cylinder needed to be replaced. the vehicle was repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 113,000. updated 11/20/14*cn
Complaint filed: 2016-04-19
Components: ELECTRICAL SYSTEM
got recall notice in late 2014 early 2015 notice of recall on truck for ignition switch. i have owned the truck since i bought it in 2004. i got a recall notice in the time frame above to bring it in. i took it to then stanly gmc in sherman texas, now parkway gmc. the parts manager said because i was outside the mileage there was nothing they could do. to day i saw an article in our newspaper about the poor recall percentage on your notices. i took mine in as the article said you would like me to do. the service manager at that time made me feel like i was a nuisance. i have had no problem yet and intend to keep the truck for another 10 years or so. if i do ever decide to trade for a new truck i'll keep this event in mind. i'm 72 and would like to know why you put a limit on the time before the recall expires. a problem can be a problem no matter how old the truck or car is as long as the original owner has it. thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2014-04-09
Components: SERVICE BRAKES
the abs and brake light goes off and on, mostly on all the time on the dash , will not get a state inspection like this.what can you do to slove this for me [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2015-09-17
Components: AIR BAGS
tl* the contact owns a 2003 acura mdx. the contact received a recall notification for nhtsa campaign number: 15v045000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2014-06-16
Components: EXTERIOR LIGHTING
numerous complaints have been documented by nhtsa regarding inability to read the instrument panel in bright sunlight on early model pontiac vibes. re: 567158, 767385, 10005009, 10034473, 10056016, etc. i am unaware of any solution being offered by gm for this obvious design flaw which should be classified as a safely issue. *tr
Complaint filed: 2016-02-08
Components: SEATS
side of the seat frame is broken. happened while car was in motion.
Complaint filed: 2016-09-26
Components: ENGINE
driving along loud noise pulled over to find a spark plug blew out of the engine block taking the threads with it. no fire thank goodness!
Complaint filed: 2015-09-01
Components: AIR BAGS
the seats were removed in order to clean the carpet and upholstery in the car when the side air bags went off. the car was sitting stationary and was not moving at the time.
Complaint filed: 2015-09-04
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 2500. the contact received notification of nhtsa campaign number: 15v313000 (air bags); however, the part was unavailable to perform the repairs. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2014-05-02
Components: AIR BAGS
tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign id number: 12v527000 (air bag), however the part needed to complete the repair was unavailable. the manufacturer was notified of the problem. the contact had not experienced a failure.
Complaint filed: 2016-03-01
Components: AIR BAGS
tl* the contact owns a 2004 toyota avalon. the contact received notification of nhtsa campaign number: 15v043000 (air bags) and stated that the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms part not available.
Complaint filed: 2019-01-25
Components: AIR BAGS
tl* the contact owns a 1995 honda accord. the contact stated that the srs indicator illuminated. the vehicle was taken to hendrick honda (8901 south blvd, charlotte, nc 28273, (704) 552-2090) where it was diagnosed that the srs component needed to be replaced. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 300,000.
Complaint filed: 2014-09-29
Components: SERVICE BRAKES
while driving down the road and coming to a traffic light, i pressed on the brake and they failed. thank god there was a shoulder to avoid a serious accident. this near accident was due to the rusted brake lines blowing out. *tr
Complaint filed: 2022-09-01
Components: STRUCTURE
frame is excessively rusted. the recall that already exists for this issue only covers certain frames from japan made with this steel. however, the same frames were imported to america and a large percentage of 4runners were made with the same steel and didn’t receive a recall. mine is one of them.
Complaint filed: 2014-07-28
Components: ELECTRICAL SYSTEM
possible fatal fire accident. the passenger outside running light 9006 socket found to have burned completly off of the light 9006. this is the 2nd time this vehicle socket has been found to be defective, on 03/15/2012 the driver side socket was burned and was replaced. no help from general moters. see vehicle safety complaints filed with general motors and nhtsa number 10592126. a number of my vehicle defects could have lead to a fatal accident. updated 4/24/2015 *js
Complaint filed: 2017-09-05
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1997 mazda 626. the contact received notification of nhtsa campaign number: 15v674000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called five star mazda at (478) 841-9275 (located at 3068 riverside dr, macon, ga 31210) and was informed that the dealer would call the contact. the dealer did not confirm that the parts were not available for the recall remedy. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2014-02-21
Components: SERVICE BRAKES
tl* the contact owns a 2001 chevrolet silverado. the contact stated that while driving 20 mph, he depressed the brake pedal and the pedal abnormally traveled to the floorboard. the vehicle was towed to a certified mechanic, who stated that the brake lines were corroded and needed to be replaced. the vehicle was repaired. the manufacturer was not notified. the failure mileage was 85,000. updated 04/14/14*lj updated 04/18/2014 *js
Complaint filed: 2014-03-20
Components: SERVICE BRAKES
tl* the contact owns a 2003 gmc sierra 1500. the contact stated that while he approached a stop with the brake pedal depressed, the brake failed to engage and caused the contact to drive through the intersection. the vehicle was taken to an independent mechanic, who inspected and advised that the brake lines were corroded. the vehicle was repaired and the brake lines were replaced. the manufacturer was made aware of the failure. the failure mileage was 113,635 and the current mileage was 115,599.
Complaint filed: 2015-01-09
Components: ELECTRICAL SYSTEM
tl* the contact owned a 2001 cadillac deville. while the vehicle was parked, the engine compartment caught fire. the fire department extinguished the fire. a police and a fire report were filed. the fire department stated that the cause of the fire was an electrical failure. the vehicle was destroyed. the manufacturer was not notified of the failure. the approximate failure mileage was 203,000.
Complaint filed: 2015-09-11
Components: UNKNOWN OR OTHER
my 1997 toyota tacoma has severe frame rust. the tech at hudson toyota in new jersey wouldn't even take for a test drive. i noticed the rust forming in 2010 but was unaware of the extended warranty placed by toyota until 2014, after it had expired. very frustrating. mileage as of 9/11/15 is 190k.
Complaint filed: 2015-09-02
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chrysler voyager. while driving 35 mph, the vehicle shook and failed to accelerate over 50 mph. the vehicle felt as if it would stall. the vehicle was taken to an independent mechanic where it was diagnosed that there was an electrical cable failure that ran through the fuel injection and needed to replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 217,000.
Complaint filed: 2017-06-27
Components: SUSPENSION,POWER TRAIN,ENGINE
transmission shifts harder and shakes the entire suv. when i press the gas and get to about 35-40 it will start knocking really bad and feels like it's losing power. when i stop the exact same thing happens with the knocking. i was going 35 around a slight curve on i-45 freeway by little york shepard gulf bank area to be exact and the suv was driving fine. i was just getting onto the freeway at this time. hints the reason i'm not going so face. when i started picking up speed the transmission jerked so hard i flew into the next lane. luckily no one was around me but image if i was in traffic and this happen.
Complaint filed: 2016-11-22
Components: SERVICE BRAKES
tl* the contact owned a 2003 ford expedition. while driving 15 mph and making a sharp right turn, the brakes and emergency brake failed without warning. the vehicle crashed into two parked vehicles. the air bags deployed. a police report was filed. one passenger located in the rear seat sustained a fractured neck, which required medical attention. the vehicle was towed to a hotel. the manufacturer was not made aware of the failure. the failure mileage was approximately 169,000.
Complaint filed: 2016-08-17
Components: ELECTRICAL SYSTEM
ignition switch contacts have failed - causing intermittent stalling of engine.
Complaint filed: 2015-02-12
Components: POWER TRAIN,ELECTRICAL SYSTEM
i bought a toyota rav4 two weeks ago, and saw there was a recall on the engine control module, but assumed that toyota would replace it if mine needed replaced. my vehicle's ecm had been reprogrammed, so i assumed it would be fine. i was wrong. after about a week, my vehicle started shifting harshly, and i had to crawl along a busy expressway with my four-way lights on with cars flying past me. and i had to limp through intersections, then immediately stop my car from lurching forward - what if a person had been walking across the intersection?? toyota says my vehicle's too old to be covered under the recall to replace the ecm. absolutely appalling. if their first recall obviously didn't work, owners should not have to pay for a huge mistake toyota made. it is only fair that this is covered for the lifetime of the car. it is not fair for people like myself who have to buy a used car. i don't know how this hasn't been investigated yet. it is obviously a safety issue seeing as the car crawls through busy intersections and someone could easily hit you. or you could be trying to merge onto a highway and the car could refuse to accelerate and a car could hit you then. or if it's a snowy or icy day and you try to climb a hill, you could easily not make it up the hill and roll backwards into the car behind you. or the transmission could go out altogether suddenly, seeing as this is a known risk when the car starts shifting harshly. we should not have to wait for someone to die or be seriously injured before there is a recall for the lifetime of the vehicle for this huge problem. it is only by the grace of god that i haven't been injured or anyone else around me. *tr
Complaint filed: 2018-05-02
Components: ELECTRICAL SYSTEM
driving at night, tried to use cruise control (didn't come on) then overdrive "on" button started flashing, then speedometer began bouncing. later truck would not go off when key was turned to off position. next day a low beep was noted. repair shop with scanner said it was an airbag warning beep. the following day the headlights came on at night although the key was to the off position and out of the truck. subsequently all symptoms stopped and normal operation returned until a rainy day. same symptoms. day following that, normal operation. mechanic states that symptoms need to be occurring to make proper diagnosis.
Complaint filed: 2015-05-04
Components: AIR BAGS
2003 toyota matrix. consumer writes in regards to the airbag inflator recall notice issues. *smd the consumer was informed the parts were not available. *jb
Complaint filed: 2015-07-02
Components: STRUCTURE
severe rusting of left and right rear quarter panels leading into rear of rocker panels due to poor rust protection from factory.
Complaint filed: 2015-02-28
Components: ELECTRICAL SYSTEM
our speedometer does not work any longer and as i read, this is a common problem but there is so recall on the vehicle. *tr
Complaint filed: 2014-11-20
Components: AIR BAGS
airbag warning light came on. *tr
Complaint filed: 2015-03-02
Components: SERVICE BRAKES
tl* the contact owns a 2002 chevrolet silverado. while slowing down at a stop light at approximately 5 mph, the brake pedal failed to respond and the contact had to depress the brake pedal several times to stop the vehicle. once the vehicle stopped, the abs and brake warning indicators illuminated. the contact mentioned that the vehicle was recently repaired under nhtsa campaign number: 05v379000 (service brakes, hydraulic). the vehicle was taken to the dealer. the technician was unable to diagnose the failure. however, the brakes were replaced and the failure persisted. the failure recurred on several occasions. the manufacturer was made aware of the failure. the approximate failure mileage was 103,000. updated 04/06/15*lj updated 9/27/2017*cn
Complaint filed: 2019-10-11
Components: STEERING
lower ball joint failure drivers side wheel broke loose from lower control arm
Complaint filed: 2014-08-06
Components: STEERING
leaking power steering rack assembly. seems to be a very common problem with these rx330's. advised i need a new rack pinion assembly. lexus needs a recall for this issue, too many complaints! and in november 2011 toyota recall 500k calls doing to power steering problem and rx330 was on there but never received any information on it. look up recall on lexus site and put my vin and nothing about it. but reading the lexus forum and so many other people having same problems. lexus needs to look into this issue. it so expensive for people to get fix. if it happen to so many cars then it a problem, lexus needs to do a recall on this. to many people having this problem. *tr
Complaint filed: 2015-07-09
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
traveling in fast heavy traffic at approximately 70 mph when the instrument cluster failed. thus speed was unknown until the police pulled me over for exceeding the speed limit by 25 mph. after 5 speeding tickets and suspension of my license i parked the car and my dad replaced the parts from a used car parts recycle lot. he then drove it with occasional failures that he repaired with used and new car parts. he found that the previous owner had run off the road into a ditch and damaged the front fenders and front suspension. the parts were from various bmw's and were not matched by vin, so the vehicle did not handle well. my dad replaced all the improperly matched parts with new parts from the bmw dealer parts department. this 325e is a pleasure to drive now. with the instruments allowing you to know the speed it is possible to achieve 50 mpg and drive it confidently at speeds exceeding the recommended speed for the road. it now corners like a race car, and easily reaches speeds above 100mph. this car would be best driven on the autobahn at speeds closer to 160 mph.
Complaint filed: 2014-12-11
Components: POWER TRAIN
this is a 2003 honda pilot that i had never had any problems until i had to travel almost 2 hours-one way-for my job. on the way home of my 4 hour trip my pilot like got hot and then just stopped pulling. honda of richmond kentucky put one transmission in already, buy the 2nd or 3rd oil change after the transmission was replaced, we had to have it replaced again. not its about 1 thousand miles from another oil change and the transmission is slipping again. help what do i do?? *tr
Complaint filed: 2015-10-05
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 2500. while driving at 60 mph, there was a rattling noise emitting from the passenger side air bag compartment of the vehicle. the contact received notification of nhtsa campaign number: 15v312000 (air bags) however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was 140,000.
Complaint filed: 2016-05-23
Components: SERVICE BRAKES
thankfully i was in a parking lot, i was backing up and my brake pedal went right to the floor and i had no brakes at all. the brake line on the driver's side front burst. i have my truck at a local shop and its going to cost around $1500 to replace the brake lines. the cost is mostly labor. if loose the front brakes, i would expect the rear brakes to work but that is not the case. i am thankful i was not on the highway or pulling a trailer. i could of got hurt or hurt someone else. gm needs to look into the quality of parts used in their vehicle especially something as important as brakes.
Complaint filed: 2014-08-20
Components: AIR BAGS
i struck a vehicle that broadside when he ran a stop sign. i was going approximately 30 to 35 mph when i struck his vehicle. the air bags did not deploy. i was taken away in an ambulance and had damage to my cervical spine, stomach and mid spine. i did inquire where i had the vehicle repaired, about $8k in damages, about why the airbags didn't deploy. they said they didn't know but checked and said the airbag system was functioning? i see many such "stories" about trailblazer airbags not deploying on this site. it really be nice to see something done about this situation. this vehicle has been in several wrecks and the airbags have never deployed!!!!! note, i have written to chevrolet/gm about this issue but don't really expect them to respond! some support from the nhtsa would really be appreciated and is needed before anyone else get hurt when the airbags don't deploy! *tr
Complaint filed: 2014-11-05
Components: AIR BAGS
tl* the contact owns a 2003 honda element. the contact stated that upon starting the vehicle, the air bag warning light illuminated. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 162,000.
Complaint filed: 2015-06-05
Components: SERVICE BRAKES
the brake and abs lights on the dashboard come on intermittently although there is no problem with these systems.
Complaint filed: 2014-06-02
Components: STRUCTURE
tl* the contact owns a 2001 dodge neon. the contact stated that an independent mechanic advised that the entire sub frame was completely rusted. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 49,000.
Complaint filed: 2021-08-09
Components: SUSPENSION
i turned onto davie blvd from se 32nd heading west. i heard a “pop” suddenly car was out of control-feeling like sliding. i pulled off to side street as i thought flat tire due to “pop” noise. all tires seemed fine so tried to drive again slowly but still felt no control/sliding effect. i slowly drove on side road watching back driver tire when i noticed it was facing outward as i steered straight. i learned from tow driver the sway bar/support snapped off from frame. i had car towed to where i was staying researched on internet and was shocked to see many other honda elements with same exact issue - and recall but now i see no recall (only in canada where his honda was repaired at no cost to him just in april of 2021 for 2003 honda element. i am upset as this was suppose to be my long term car after i had invested over $1700.00 just in past months to assure long future use. engine works perfectly.
Complaint filed: 2016-07-18
Components: AIR BAGS
side airbags spontaneously deployed while driving down the highway. i stopped the vehicle safely and no apparent injury to myself or passenger except for possible hearing loss due to the loud bang on deployment. i used a knife to cut the bags away from the front side windows then continued driving.
Complaint filed: 2014-01-22
Components: ELECTRICAL SYSTEM
cannot open the 3 passenger doors from interior. passengers cannot exit the car. *tr
Complaint filed: 2014-10-28
Components: VISIBILITY/WIPER
obscured rear vision on sportwagons. replacements for original replaceable rear blade carrier do not correctly fit the original wiper arm assembly (mounted to the rear window). both recently supplied mazda(!) and aftermarket blade carriers have a new tab that interferes with the wiper arm assembly, preventing pressure being fully applied to the tips of the rubber blade. consequently, only a small, central portion of the rear window is wiped clear of rain, snow or mud. that is hazardous. *tr
Complaint filed: 2014-03-25
Components: STEERING,SUSPENSION,POWER TRAIN
failed ford sub frame recall noise in front end going over bumps took in for service. i was told front sub frame was rusting apart. ford windstar had sub frame recall 3 years ago large brackets placed around sub frame(in michigan). called ford dealer(in florida wear vehicle resides) and they agreed to inspect and said they thought the other dealer may have place bracket around a rotten sub frame. dealer also said ford would not replace the sub frame and i would have to pay $3000.00 for that repair. my windstar has been in florida since the recall was performed in michigan so it has not been in t.he "salt belt" how is it possible that the sub frame went from being safe to its current unsafe condition if the recall was done properly?
Complaint filed: 2014-06-02
Components: SERVICE BRAKES
i was driving approx 35 mph when a dog ran in front of my vehicle. i applied the brakes to avoid hitting the dog. a moment later i went to apply brakes to slow down for an unfamiliar turn and my pedal went to the floor. i managed to downshift to come to a stop and upon inspection, noticed a hole in my drivers side rear brake line. all of the brake lines have a severe amount of rust. the bundle of lines running along the frame on the driver's side are the worst. *tr
Complaint filed: 2014-07-21
Components: SERVICE BRAKES
the steel brake lines rusted out and start leaking brake fluid, vehicle was unable to stop.nearly cause an accident. *tr
Complaint filed: 2015-01-02
Components: SERVICE BRAKES
the abs and brake light would come on and off. it finally just stayed on. then the cruise control stopped working. i replaced the master cylinder brake sensor and harness with a different upgraded parts obtained from ford. it corrected the problem, but now the problem has returned. the abs and brake light comes on all the time.the new brake sensor seems to be dry and free of brake fluid. the local ford dealer says there is no recall problem and it will cost me another $100.00 to have them look at it again. *tr
Complaint filed: 2021-04-15
Components: ELECTRICAL SYSTEM,ENGINE
tl* the contact owns a 1997 cadillac seville. the contact stated that the vehicle was driving roughly. the contact stated that the check engine warning light was flickering on and off. the vehicle was taken to an independent mechanic who referred the contact to an authorized dealer. the local dealer was not contacted. the vehicle was not diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was 89,007.
Complaint filed: 2016-06-18
Components: STRUCTURE
the passenger side rear door lock failed in the locked position. the auto locks do not affect it nor can the lock be manually unlocked from the inside. the door cannot be opened at all from inside or out. no indication of breakage occurred, it just froze up one day with normal use.
Complaint filed: 2016-03-22
Components: UNKNOWN OR OTHER
my rear door does not latch. back door flung open while i was driving and turned left.
Complaint filed: 2014-11-02
Components: ELECTRICAL SYSTEM
speed control. driving down the road the speedometer does not register the correct speed. 10 to 20 miles per hour over even more at times. no way of knowing how fast car is going. sometimes it registers under. very dangerous driving. never knowing how fast or slow i am going. chevrolet also replaced fuel gauge sending unit. rear wiper has not worked for years. tried everything to fix. very unsafe to not be able to see out of my back window. this vehicle has a lot of problems. bought new. very low mileage. *tr
Complaint filed: 2014-08-22
Components: SERVICE BRAKES
left rear brake line rotted. the gas lines have been replaced twice now too. soon the rest of the brake lines will be done and maybe transmission lines. terrible that gm made such poor brake lines. i am original owner and see there is a complain open on this so wanted you to know i had a problem too. vin [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2015-06-09
Components: AIR BAGS
tl* the contact owned a 1999 chevrolet blazer. while driving approximately 35 mph, another vehicle crashed into the passenger side of the contact's vehicle. as a result, the vehicle rolled four times and the air bags did not deploy. the contact and the passenger sustained injuries that required medical attention. a police report was filed. the vehicle was destroyed. the manufacturer was not notified of the failure. the approximate failure mileage was 250,000. updated 8/10/15*cn the consumer stated the front of the vehicle was damaged. updated 08/25/25*jb
Complaint filed: 2015-05-14
Components: ELECTRICAL SYSTEM
upon returning home and parking my van after running an errand of about 5 miles, i saw smoke coming from the engine compartment, ran to get a fire extinguisher, the fire was put out within 60 (sixty) seconds after seeing the smoke. removing the air cleaner and other components, - the wire harness on the passenger side of the engine compartment was found charred by the fire. no immediate reason was found for this incident to occur.
Complaint filed: 2014-05-16
Components: SERVICE BRAKES
while driving my truck in a curve i notice the vehicle was not responsive as i applied the brakes. the brake pedal went straight to the floor. i regained control of my vehicle i place the vehicle in the n drive attempting to let the vehicle coast to a stop. i did a maintenance check for low brake fluid, i found that the level was good. that's when i was informed that my brake line had broken. when the brake pedal was applied brake fluid was shooting out from the brake line. this was the third time that this has happen to me that my life and others has been endangered. the first incidence was a few years ago i went through a red light because i could not stop the vehicle, the second time was november 2013 and now this time. although i purchased the vehicle used in 2006 with only 47,000 miles on it for this to occur three times is to often. i now have 150000 miles on my vehicle and cannot afford a new car or new car payment. please look into to so that i and other lives will not be further endangered. recall and do something about these brake lines breaking so that we are safe. *tr
Complaint filed: 2015-05-12
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 2500. the contact stated that nhtsa campaign number: 14v770000 (air bags) exceeded a reasonable time for the repair. the dealer stated that the part was not available for the recall repair. the contact had not experienced a failure. the manufacturer was not notified of the issue.
Complaint filed: 2014-04-08
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 dodge durango. the contact stated that the vehicle would stall without warning whenever being driven in rainy weather. the vehicle was taken to an authorized dealer, who was not able to duplicate or diagnose the failure. the vehicle continued to stall without warning each time it would rain. the vehicle was taken to an authorized dealer, who was not able to diagnose the failure. the vehicle was not repaired. the failure continued to recur sporadically. the manufacturer was notified of the failure on multiple occasions. the approximate failure mileage was 200.
Complaint filed: 2016-10-22
Components: AIR BAGS
there was a recall on my airbag inflator's and i went to the dealership they said that they took care of it and then a few weeks later i was in a car accident i was hit in the front of my car and the airbags did not deploy i feel like this is very unsafe honda is the brand that i trusted and they failed me
Complaint filed: 2015-02-09
Components: ELECTRICAL SYSTEM,ENGINE
tl* the contact owns a 2001 dodge intrepid. while driving at approximately 35 mph and approaching a stop sign, the engine stalled. as a result, all the warning lights remained illuminated. the contact also stated that the horn failed to function. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 249,000.
Complaint filed: 2014-04-02
Components: STEERING
i am the original owner of this vehicle purchased in 2001 when i was leaving in toronto-canada and moved to washington state in 2011 (car was legally imported and registered in usa). in july 2012 the steering wheel/column locked as i was pulling out (with the car in motion) of a parking spot rendering the car not drivable. the car was towed to the local dealership and i paid for repairs to be done to replace the locking mechanism of the steering column. at the same time i contacted numerous times g.m. customer service and asked them to authorized the work under recall number 4006c issued in feb 08 2006 (remove the locking mechanism), however gm failed to take responsibility to assure that this latest recall is provided to my vehicle. their argument was that all work done in canada on this issue had been performed (although the canadian recall notice resolution is different than the usa recall resolution and under canadian recall notice the locking mechanism is not removed, just a wire harness is been replaced) since this repair was performed i am driving just a few short trips back and forth from the office and not at all on the highway as i am afraid because the theft deterrent system is still in operation, meaning the steering column may lock when driving and crash ( his is from gm's own service recall number 4006c). *tr
Complaint filed: 2019-07-13
Components: ELECTRICAL SYSTEM
while i was driving the car just shut off. i was told it was the battery and alternator. so i had them replaced. the car ran for aboutv10 minutrs and just shut off. while at the machanics he said that the wire harnesa is melting amd that i got lucky not to have a fire. the abs light goae off and on to. i called about a recall i saw in 2007 about the wire harness and they are telling me it is fixes. i have proof it is melted and. would like my car fixed under the recall.
Complaint filed: 2016-08-20
Components: TIRES
towmax st225/75r-15/10 dot numbers adb4gpb5014,jklfid2613 and 83b4gpb4011 700 to 1000 miles on the tires belt separated and tread loss 2 of 4 tires 80 psi in tires at all times according to sidewall requirements.
Complaint filed: 2014-03-19
Components: STEERING
as i was driving home on the freeway on a clear day. i noticed that the steering wheel was hard to turn when i try to change lane. i then decided to pull over at the first exit. when i slowed the vehicle down, it was clear that i had no power steering. there was no warning on the dash console and no audio alarm. finally, i turned off the engine and restarted the car. the power steering came back and i managed to drive the car home. *tr
Complaint filed: 2015-12-11
Components: AIR BAGS
tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags). the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 2/4/16 *cn updated 02/16.16*jb
Complaint filed: 2016-08-02
Components: STRUCTURE
we recently had our toyota tacoma 2001 brought to a mechanic to fix the alternator change oil. we were informed that the frame of the body was so rusted it was not safe to drive that due to the steel used in manufacturing the vehicle it had rusted easily from road salt used in cold climates. apparently this is a common problem for this year make of toyota however we were unaware of this. we contacted toyota they said that any fix to the vehicle was expired. apparently there is some sort of a review for the tire lift but due to the rust our local toyota dealer says it can not be fixed and there is nothing they can do. we realize this is an older vehicle but it does run well it seems unfair to lose the use of our truck due to an issue that toyota has known about for many years. the rust to the vehicle frame is so extreme that it was described by our mechanic as looking like "swiss cheese" that has been years in the making. we are grateful that the alternator went out or we would not have known how unsafe this vehicle is that no accident occurred due to this condition. it seems wrong to purchase a vehicle because poor materials were used have no option but to salvage it. i am writing you to see if there is an option that we are unaware of. thank you for your time. *tr
Complaint filed: 2018-06-14
Components: SERVICE BRAKES
bought car a few weeks ago and lights came on and brakes did t work. very scary. toyota dealer said i missed a warranty extension last year. brake actuator problems they said. very dangerous. why is there no recall?
Complaint filed: 2017-10-10
Components: STRUCTURE
the rear axle is almost detaching from the frame of the vehicle due to severe rusting of the chassis, and the axle may completely fell through.
Complaint filed: 2014-06-09
Components: STRUCTURE
sub-frame is rusting out. *tr
Complaint filed: 2014-08-17
Components: VEHICLE SPEED CONTROL,ENGINE
using cruise control going down a slight grade the engine died. this has happened multiple times in the last few months, so now i know to put the vehicle in netural while still moving and re-start the engine, then pull back down into drive. this isn't easy to do, so be careful not to put in reverse or park while trying to re-start the engine. *tr
Complaint filed: 2016-07-13
Components: AIR BAGS
tl* the contact owned a 2003 ford explorer. while driving 35 mph, another vehicle crashed into the front end of the contact's vehicle. the front driver side air bag failed to deploy. the contact sustained injuries to the head, back, and knees that required medical attention. a police report was filed. the vehicle was destroyed. the manufacturer was notified of the failure. the failure mileage was 95,404. updated 09/27/16*lj *js
Complaint filed: 2016-03-14
Components: AIR BAGS,SERVICE BRAKES
tl* the contact owned a 2003 jeep liberty. while driving approximately 25 mph in snowy weather, the vehicle failed to stop when the brake pedal was depressed. the vehicle crashed into a bridge abutment. the frontal air bags did not deploy. the contact suffered a concussion and chest bruises that required medical attention. the contact was treated and released. a police report was filed. the vehicle was destroyed and towed. the manufacturer was not notified of the failure. the approximate failure mileage was 168,993.
Complaint filed: 2014-04-02
Components: ELECTRICAL SYSTEM
the vsm (vehicle security module) failed. symptoms include, but are not limited to: power door locks do not work, key fob does not work, auto headlights do not work, radio doesn't turn off when key is out of the ignition and door opens, no audible indicator for key in the ignition, no audible indicator for headlights on with door open, dome lights stay on. this problem is widespread with this model year and there are many reports on forums around the internet. ford has also stopped making the original part and replaced its manufacture with a new part which supposedly does not exhibit the same random failure rate. headlights not working is a major life safety issue. i drove without headlights on for some time (as the auto headlights did not come on) and did not notice it until i was on an unlit street. all of the old vsms should be changed to the new model free of charge to prevent this from happening. *tr
Complaint filed: 2016-05-09
Components: ELECTRICAL SYSTEM
on saturday i smelled a burning smell while driving on the highway but it went away quickly and i couldn't find any source in the vehicle, so i assumed i just drove past something that smelled badly. on sunday the smell returned, stronger. i stopped and shut the engine off, and smoke began pouring out from under the left side of the dash as i ran to disconnect the battery. once the smoke cleared and there was no concern of a fire breaking out i began to investigate the cause and found the "smart entrance control unit," which is mounted to the far left side of the vehicle under the dash and controls the power locks and keyless entry, to be noticeably hot. i unplugged this box and removed it from the vehicle. the box had heat visible damage on its exterior. i opened the box to investigate further and found a large electrical component that i believe was a metal oxide varistor was the source of the heat/smoke/possible fire, and nearby components suffered significant heat damage. i think that this catastrophic failure of a computer module may be a safety design flaw. if i had not been aware of the odor and pulled over and quickly disconnected the battery, the vehicle could have caught on fire. this computer is powered even when the vehicle is turned off, so it could have started a fire in the middle of the night and caused a house fire as well. i checked every fuse in the vehicle and all fuses are the correct amperage (nobody has installed a higher current fuse in place of a lower current one). it would seem like the circuit protection is inadequate to interrupt power to the computer if it fails. my power locks/keyless functioned up until the incident and the car continues to operate without the keyless entry computer. the computer's part label reads as follows: cont assy'smart entrance part no. 28595 7z000 uta part no. 601-1190-001 fcc id: kobutahzr