vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2014-09-02
Components: SERVICE BRAKES
i was leaving my parents house sunday night august 24, 2014 and when i applied the brakes for the stop sign my brake pedal went clean to the floor before i felt any braking action. my brake light/alarm went off inside the cab of my truck at this time saying i need to service my brakes. thank goodness it was late at night and they wasn't any traffic. after inspecting the brake lines, the rear steel brake line burst on the drive side and spewed all of my rear brake fluid onto the pavement. *tr
Complaint filed: 2020-09-28
Components: SERVICE BRAKES
brake line at rear wheel connector rusted through and literally broke a hole through the very rusted metal while driving at about 30 mph, but luckily this was on empty road and it eventually stopped, but the brake pedal lost effectiveness and the usability is now dangerous, so it is parked at home, while my registration, tax and inspection lives are only half used.
Complaint filed: 2014-06-17
Components: ELECTRICAL SYSTEM
started car, radio would cut in out , i lived with it , until in may 2014 the a/c radio would cut in out , sometimes if you restart it would fix the problem , today it was 94 degrees out , the a/c after several tries would not work . very frustrating!! *tr
Complaint filed: 2014-03-17
Components: VISIBILITY
about a week ago my driver side window has started to slip from the tracks so its going to be in shop again! really annoyed with gm's car at this point!! *tr
Complaint filed: 2021-06-08
Components: STEERING,SUSPENSION
the passenger side lower control arm was rusting out without my knowledge and while driving, a part of it broke in half which caused my front passenger side while to turn the wrong way and ripped apart the cv axle causing me to swerve to the left and promptly stopping the vehicle causing cars behind me to swerve out of the way. thankfully, i was in the far left lane which avoided me smashing into another car. after research, i found a recall that included my car's make, model, year, and vin range but was not applied to my car due to it not being registered in a "salt state". had this car been treated in the first place like other same model cars were, it would not have had this issue. the car was purchased and has been in the northern virginia area for its whole life. virginia is not a salt state, however, this car has been in and out of wv, md, pa dc which are all salt states. this car was originally purchased in alexandria, va which borders washington dc. the nhtsa campaign number is: 11v464000 (subaru’s safety recall number wvx-34). i reached out to subaru dealerships in my area which helped me open a case with subaru of america. my case representative said that subaru of america is not authorized to add vehicles to a recall and that only the nhtsa can do that. i emailed the nhtsa who then recommended that i submit a formal complaint with the nhtsa.
Complaint filed: 2016-01-21
Components: STRUCTURE
frame broke due to rust by the lower control arm going straight down the road doing about 30mph almost causing me to go off the road. had it towed to a local garage to find out it was rusted through in several places and the mechanic told me it was a common problem with this year of 4runner. if this had happened going down the highway it could of costed me my life or someone else's and being as common of a problem as it is i feel it should be addressed there's no reason a frame should rust as bad and as quick as this considering it has been undercoated every year of its life
Complaint filed: 2017-07-20
Components: STEERING,AIR BAGS,SEATS
the was just park and when i put the ignition key on the steering wheel and key ignition didn't want to start
Complaint filed: 2015-01-09
Components: AIR BAGS
tl* the contact owns a 1999 honda accord. the contact stated that while driving 55 mph, the contact ran into a ditch and crashed into trees. the air bags failed to deploy. the contact sustained injuries to head, left shoulder and right knee which required medical attention. a police report was filed. the vehicle was destroyed. the manufacturer was not notified of the failure. the approximate failure mileage was 220,000. .updated 01/23/15 *bf updated 02/18/15*jb
Complaint filed: 2015-06-04
Components: STRUCTURE
the trunk does not open from the inside or out, with key or without, malfunction or defect in assembly of vehicle. i took the auto to the dealership (turlock - smith chevrolet cadillac, inc.) and was charged for them to look at the problem and they attempted to break into the trunk without success. according to the dealership i was told this model year has a problem with this defective issues. there is no way to get into trunk without dis assembly. basically breaking in to the trunk and rebuilding the entire lock down assembly. i am extremely depressed, i can do nothing about problem other than re-assble the whole mess cadillac created by this malfunctioning issue.
Complaint filed: 2018-05-14
Components: POWER TRAIN
i was driving down the road normal and the next moment my foot was on the gas as normal and the engine began to rev without propelling my vehicle any farther. i slowed down and then coasted to the side of the road. i experimented once i was safely off the road and attempted to re engage the transmission. it let me go for another few miles then i was able to make it home. the next day i started to drive it to my mechanics shop and on the way it stopped and would not go anywhere. i was only about a mile and a half from my home. fittingly enough i had to park it in the parking lot of a business. that business was a funeral home. all this took place on a city street where the speed limit is 35 miles per hour. when i attempted to take it to my mechanic the next morning, i was being followed by a co-worker who was going to give me a ride after i dropped it off. to be more specific about exactly what happened, i was just driving along and all of a sudden the engine erupted revving and as i took my foot off the gas it slowed obviously but the second i pressed on the pedal again it was rev with no motion. now i have a van with a new timing belt, new rear brake light (i put in myself) and new rotors and brakes and wheels. what a shame the public wasn't protected from this better. should be a mandatory recall on all these transmissions and be made right. my mechanic cant even find one for less than $1500 which is insane. he had a quote for $2400 and i only paid $3700 for the van in june of 2014. the root of the problem was the transmission with out doubt.
Complaint filed: 2022-03-23
Components: STRUCTURE
passenger side rear sub-frame crack observed . vehicle has never been in any accident or collision. it's a commonly know problem about bmw 3 series made between 1999 to 2006 that happens naturally without cause due to manufacture issue, so i decided to look under my car to look for any cracks as described. i identified at least one crack. after calling bmw usa for assitance, i was instructed to bring the car to have it inspected and confirmed by the bmw dealership in ontario, ca. dispite me telling them the location of the crack, they concluded there is no crack and nothing needed to be done. not satified with their inspection, i went to get a second opinion from an independent machanic/ body shop and they confirmed that there is indeed a crack and took clear pictures to show that. if left untreated, these subframe cracks will spread and the rear of the car can fall off along with the rear axel and rear wheels leading to accidents. the cost of fixing such manufacture issure is also costly, $2500 to over $10000 from the estimates i collected.
Complaint filed: 2018-03-09
Components: SERVICE BRAKES
tl* the contact owns a 2002 chevrolet avalanche 1500. while driving approximately 35 mph and attempting to make a sudden stop, the driver forcefully depressed the brake pedal and the pedal extended to the floor. as a result, the braking distance was extended. the vehicle was taken to an independent mechanic where it was diagnosed that the brake fluid was leaking due to corrosion in multiple brake lines. the vehicle was repaired. the manufacturer and local dealer were not notified of the failure. the failure mileage was 134,258. *tt *tr
Complaint filed: 2015-01-23
Components: AIR BAGS
tl*the contact owns a 2004 bmw 330ci convertible. the contact received notification of nhtsa campaign number: 14v428000 (air bags) however, the part needed for repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. the manufacturer was not notified of the issue. the vehicle had not experienced a failure.
Complaint filed: 2014-05-22
Components: SERVICE BRAKES
all brake lines rusted and leaked causing brakes to fail. also the abs system failed. *tr
Complaint filed: 2016-05-17
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 buick regal. while driving approximately 40 mph through a busy intersection, the vehicle suddenly shut off. after restarting the engine, the vehicle operated normally. the cause of the failure was not diagnosed. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 148,000.
Complaint filed: 2017-05-29
Components: SERVICE BRAKES
when coming to a stoplight, i apply the brakes and the pedal goes down more than it should, but i get stopped. while holding the brake and waiting for the light to change the brake pedal goes slowly to the floor. next, i pull into a parking lot and get stopped. i put the truck in park an look under the hood at the brake master cylinder, no fluid leaks, then i c look at each wheel, no fluid leaks. i get turned around and head home because i know something is wrong. driving home the brake pedal is soft. i'm soon home and i park the truck but with the motor still running, i slowly depress the brake pedal, it goes slowly to the floor, next time i depress the brake pedal it goes to the floor in a split second. i get out and inspect under the truck. i see brake fluid leaking from the lines running down the frame right under the drivers door.
Complaint filed: 2014-06-06
Components: AIR BAGS
tl* the contact owns a 2001 lincoln town car. the contact stated that the air bag warning light illuminated. the contact mentioned that the failure was intermittent. the vehicle was not diagnosed or repaired. the approximate failure mileage was 122,000.
Complaint filed: 2016-08-29
Components: SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM
just bought the vehicle used and i hear a noise coming from the rear back of the car. the key fob wasn't working correctly and drained the battery and i had to buy a new battery. i really don't know what wrong with the vehicle but its driveable for now besides the slight banging noise. it need to be checked for recalls.
Complaint filed: 2014-12-29
Components: POWER TRAIN,ELECTRICAL SYSTEM
the speedometer stops working correctly. while traveling at highway speeds the speedometer will read anywhere between below 0 mph and 30 mph. it happens regardless of the weather. there have been multiple occurrences that the speedometer is working correctly, (confirmed by calculations using time, mile markers odometer readings,) and at any point during travel it will stop and the needle is observed to gradually drop below the 0 mph mark. sometimes restarting, whether by turning off the ignition or using the autostart to remove the key while leaving the vehicle running, will temporarily correct the problem. the problem was noted by an independent mechanic at the end of september while addressing potential transmission issues. (which also has not been resolved. the mechanic was unable to find a cause to "hard shift" problem that began several months ago.) the currently mileage on the vehicle is approximately 81,200 miles. it is being taken to a mechanic this week to address the issue. *tr
Complaint filed: 2014-03-13
Components: ELECTRICAL SYSTEM,ENGINE
this issue has been a long ongoing problem for me, with this car. i do not know the actual dates of the occurrences but it has been frequent enough that i have developed a method for starting my car that if i do not feel rushed, i can get the car to start most every time. if the key is inserted into the ignition and immediately turned to the full on positing in an attempt to start the car, it will, on occasion, turn over once and then go completely dead. if the attempt is repeated, the auxiliary lights will come on but the engine will not turn over. i had my car towed to a garage and replaced the battery, two different times before reading about a potential passlock issue with saturns. when i do have the problem now, i have found that waiting roughly 8 minutes(10 minutes to be safe), for the car to reset itself, which is an incredibly long wait, will generally allow you to start the car without further ignition difficulty. i have also discovered more recently that if i put the key in the ignition and turn it to the auxiliary mode, pause in this position for about 5 seconds(until the indicator light in the shape of a padlock turns off), then attempt to start the vehicle, it will start without issue every time. *tr
Complaint filed: 2018-03-25
Components: ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE
i have soo much problem with this car
Complaint filed: 2014-09-28
Components: FUEL/PROPULSION SYSTEM
i experienced issues with my gas hand not working properly. when there is gas in my car, no matter if it's full or almost empty, the hand stays on full for the most part. it does not detect the property amount of gas in my car. there is an issue with the fuel level sensor, fuel gauge and needle. *tr
Complaint filed: 2016-05-01
Components: STRUCTURE
i have owned my 4runner for 26 years and i have meticulously cared for it. one of my shocks gave way and i brought it in for my technician to inspect it. upon my his inspection i was notified about the extensive rust on the frame and other parts under the truck such as the gas line. i was informed that my engine runs strong with 209k on it. my technician would not do any repairs to this frame because of how coors ice it was. he showed me several fingers going through a stress point near the rear axel. the truck looks beautiful and is now useless with the rusty frame. i live in salty ct and believe the frame was not properly conditioned from the frame factory. vin number: [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2016-05-26
Components: STRUCTURE
the front subframe is rotted on my 2004 ford freestar. i found out when my car was in for it's annual inspection. they called the ford dealer they said ford was no longer making the parts. the dealer said ford used to have recalls. i found out that ford had a big problem with this on the windstars. i contacted ford and they said all the recall on my car were fixed. they said i should call the ford dealer.
Complaint filed: 2018-09-11
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 chevrolet monte carlo. the contact stated that the instrument cluster gauge failed to work. there were no warning indicators illuminated. the vehicle was taken to the local dealer (van chevrolet, 100 nw vivion rd, kansas city, mo 64118, (816) 527-8564) where it was diagnosed that the instrument cluster needed to be replaced. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 88,000. the vin was not available.
Complaint filed: 2015-08-04
Components: SERVICE BRAKES
while towing a bass boat and slowing to turn into a driveway, the brake pedal suddenly went to the floor causing me to drive into an open field while attempting to pump brakes to stop. once stopped i checked to find a large leak in a brake line running along drivers side rear frame. fortunately i had just driven down a steep curved hill. additionally, a second failure occurred on 8/3/2015 when driving toward an intersection stop sign. again the pedal went to the floor. causing a near miss as the stop sign was driven through when i couldn't stop. this time the drivers front line ruptured. on exam half the lines are clear of rust and half are all rusted obviously from different suppliers. this time all will be replaced.
Complaint filed: 2014-04-01
Components: SERVICE BRAKES
antilock brake lights came on.there was a recall for "salt" belt states, however, areas that get snow and roads are salted as well such as reno, nv, truckee, ca etc and other states that have similar conditions to those that were already included in the previous recall should have been included as well. same problem, similar conditions. why would my area not be included as well?? *tr
Complaint filed: 2015-12-07
Components: SERVICE BRAKES
the parking brake on this vehicle has never worked properly since new and now i get a rejection sticker in the state where i live due to this and then have to spend money to repair it and it still does not work. it will not hold even on the slightest incline. very dangerous.
Complaint filed: 2022-08-08
Components: STRUCTURE
the frame of my 2004 toyota 4runner, which is manufactured by dana holding corporation, is the primary support structure of my vehicle, to which every piece is attached. it is the main protection against injury in a car accident. the excessive rust corrosion of the frame on my toyota 4runner greatly hinders the safety, crash-worthiness, and stability of my automobile, as transmission mounts, essential suspension components, and engine mounts are attached to it. consequently, as it becomes affected by rust, it is significantly more prone to failing to protect me, the driver, in a car accident, and, furthermore, it can also cause serious accidents in and of itself. depending on the gravity of the impact, not only myself but my passengers (my young children) can experience a wide range of injuries and even death. because the excessive rusting of the undercarriage of my toyota 4runners can cause plenty of vehicle components to fail, there can be multiple causes for an accident. the following are the most common injuries people sustain after a car accident: traumatic brain injuries severe whiplash fractured bones lacerations spinal cord damages paralysis loss of limbs permanent scarring concussions internal bleeding head injuries face injuries compound fractures soft tissue damage back injuries dislocated bones knee injuries shoulder injuries herniated disc psychological injuries unlike in the case of other models of your vehicles, toyota motor corporation refused to address the problem of 4runners. interestingly, your company faced a previous lawsuit in 2016 concerning the same rusting problem in the tacomas, sequoias, and tundras, and it was settled for $3.4 billion in 2020. nonetheless, your company did not admit it manufactured defective vehicles. according to documentation, toyota motor corporation had been aware of the issue of premature rusting of the undercarriage of their 4runners for a long time but continued to manufacture and sell defective vehicles.
Complaint filed: 2014-03-11
Components: ELECTRICAL SYSTEM
car shut off while driving on highway. *tr
Complaint filed: 2014-04-08
Components: ELECTRICAL SYSTEM
i noticed the problem once just by accident. i was stopped at a grocery parking lot with a slight slope. i was in a rush and i took the key out of the ignition and as i was getting out of the door, the car began to roll. i realized that the car was still in drive but the key had come out of the ignition. i thought this is very dangerous and so i am reporting this issue. please investigate. *tr
Complaint filed: 2014-10-29
Components: SERVICE BRAKES
while sitting at a traffic light the brake pedal went to the floor and my truck rolled into the intersection. i was able to stop it after i was halfway in the intersection. i found out that the rear brake line above the fuel tank rotted away. i also had to have both steel lines to the rear wheels and the two steel line to the front replaced. *tr
Complaint filed: 2015-08-13
Components: AIR BAGS
tl* the contact owns a 2003 toyota corolla. the contact received notification of nhtsa campaign numbers: 15v043000 (air bags) and 15v285000 (air bags); however, the parts needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2015-05-29
Components: SERVICE BRAKES
at the annual service the mercedes dealer tested the brakes and informed me the brake system sbc has failed. this is a problem with this model and has been the subject of a recall/extended warranty. it's an approximately $4,000 dollar repair and they claimed to have just discovered it only months after the recall/extended warranty has ended. they do not want to repair the brakes under the recall/extended warranty issue to do so but have said it needs to be repaired. the vehicle just underwent a recall/extended warranty authorized repair for a long standing fuel leak problem the month before. there remains a strong smell of fuel in the passenger compartment of the vehicle.
Complaint filed: 2014-03-27
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 cadillac sls.the contact stated that while driving 60 mph, the battery warning light illuminated as the vehicle stalled. the contact stated that once he was able to restart the vehicle, the check engine light was still illuminated. the vehicle was taken to an independent mechanic however, the technician was unable to diagnose the problem. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 58,806 and the current mileage was 90,200.
Complaint filed: 2021-11-08
Components: STRUCTURE
the contact owns a 2001 toyota tundra. the contact stated that the sub frame of the vehicle was severely corroded. the dealer was notified of the failure and advised the contact that they could not repair the vehicle. the manufacturer was notified of the failure and did not provide any assistance. the vehicle was not diagnosed nor repaired. the approximate failure mileage was 115,000.
Complaint filed: 2018-11-13
Components: STRUCTURE
spare tire fell off in street, then gas tank, whole frame is rotten, was driving down a road,
Complaint filed: 2017-08-22
Components: STRUCTURE
rear spring shackles rusted so bad they broke apart and started to come through the cargo bed. now the entire rear section of the frame is so rusted i am afraid to use the trailer hitch. front section is also severely rusted. this truck only has 55000 miles on it and i am afraid to drive it. i have owned fords all my life and have never had an issue like this before. i can understand some boy panel rust, but to have the frame completely disintegrate is totally unacceptable. ford needs to be required to fix these trucks or buy them back at a fair market value.
Complaint filed: 2016-06-20
Components: STRUCTURE
floor boards under the driver passenger seats completely rusted out. can see feel the carpet from underneath the car. if you step too hard on the floor from the inside, you foot would go through and you would touch the ground.
Complaint filed: 2016-10-14
Components: STRUCTURE
i'm experiencing the same as everyone else with the 02-06 nissans. my floor boards are rusting out and these complaints are all over the internet. i'm amazed that this can be ignored
Complaint filed: 2014-07-28
Components: SERVICE BRAKES
i was changing the oil on my 2001 silverado 1500 ls which has about 115,000 miles in my driveway. while i was under the car, i noticed that the brake lines (around the abs unit) along side the frame rails on the driver side is badly corroded. i may well have to change the lines asap as it is hazard to drive the vehicle on the road. it may well be fatal for me or for anyone else on the road in case the brake lines burst when i apply the brake. did not expect this from gm. i have taken very good care of the truck so far and this is what i get back - glaring issues which can get anyone injured seriously/killed. please do something about this and get gm to fix this for all affected consumers before a wake up call in the form of a fatal accident. *js
Complaint filed: 2014-02-10
Components: STRUCTURE
rust. the frame has almost completely rusted through, as has the rear fender. 1997 toyota 4runner with major rust issues. *tr
Complaint filed: 2016-06-21
Components: STRUCTURE
the frame or the chassis and all around it are heavily corroded that i was advised by the inspector and the tire place (costco) where i brought the car for tire replacement not to drive it as it is unsafe. i understand that the toyota tacoma of the same year with the same kind oh chassis was recalled by toyota. my question is why not do the same for the 4runner?
Complaint filed: 2016-10-13
Components: SERVICE BRAKES
abs and brake alarm lights illuminate on the dashboard after a few minutes of driving and stay on until the engine is shut off. this has been happening for several months. i suspect this indicates a problem that disables the abs braking system. diagnostic scanner shows at least 12 stored faults in the abs system which cannot be erased.
Complaint filed: 2014-06-23
Components: AIR BAGS,STRUCTURE
dashboard has warped and separated from under the windshield. according to experienced auto mechanics, deployment of the air bag system will most likely be compromised. it also affects visibility for the driver. this is a serious safety issue affecting hundreds, if not thousands of these buicks! when are you going to do something about this? check this website and you'll see how prolific a problem this is! http://www.cargurus.com/cars/discussion-c5295 ds45613 not to mention the money lost because of the inability to sell these cars. 2000-2005 buick owners are in danger. and you've done nothing about it! do your job! *tr
Complaint filed: 2020-06-04
Components: STRUCTURE
my vehicle's dashboard glove box is defective. i believe this happens to many vehicles which no one bothers to report. my glove box, when it's hot or the sun is out, the external leather or material that it is made of, softens and deteriorated like it's melted plastic. any contact the leather has with anything, the leather is damaged easily and indented very badly where it's unable to repair besides taking it to a professional. i've noticed many other vehicles with this issue, and it seems to be a defect i. the vehicle which is overlooked to be recalled. i've had my sunshade just temporarily left to lay against the glove box in the sun for only a few minutes, and the leather on the glove box was indented and torn from the lightweight sunshade. *tr
Complaint filed: 2018-04-05
Components: FUEL/PROPULSION SYSTEM
fuel rail is leaking gasoline. there is a pressure damper that is on the rail that is non serviceable and it is leaking fuel onto rail that is causing the smell to enter the cabin. dealer says fuel rail needs to be replaced to effect proper repair. fuel leaks any time engine is running.
Complaint filed: 2014-12-24
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1995 ford explorer. the contact stated that while driving at 60 mph, the accelerator pedal was depressed but the vehicle failed to accelerate. in addition, the vehicle stalled and the check engine warning light illuminated. the vehicle could be restarted. the failure recurred on several occasions. the vehicle was taken to an independent mechanic where it was diagnosed that the electrical system failed. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 190,000.
Complaint filed: 2016-01-21
Components: SEAT BELTS
my automatic seat belts stopped working. according to my owner's manual there is a lifetime warranty on parts and labor. i took the car to my local deal. they refused to service the car. i called nissan usa and started a claim. i took the car back to the dealer, and again they didn't want to service the car. the service manager even stated that i'm not going to do a diagnostic because i already know what the problem is, and will relay this information to nissan usa, (i have it on recording). when nissan usa received the dealers "diagnostic" report they then refused to honor the lifetime warranty. they stated that according to the dealer the seat belt module is defective and that is not covered under warranty.
Complaint filed: 2015-01-30
Components: STRUCTURE
you might be curious to know that the frame recall that toyota had and that ended in 2012 is recurring on the toyotas again. i had mine checked in 2012 and was told it was fine but they were going to under coat it in order to prevent it from happening in the future. i went to have it inspected last week for them to tell me that the frame is soft and rusted through with a hole, in the exact spot the recall was referring to. i brought it to the toyota dealership who did the under coating to begin with just for them to confirm that the hole was there, the rust was occurring but the recall had ended in 2012 and they can no longer help us. in turn they told us to contact toyota corporation, which we did, and they told us they can not help us either because the recall had ended. the representative on the phone agreed with us but said the corporation wouldn't allow him to do anything. so, end result is we are stuck with a truck that had a frame "fixed" but is now doing the same thing it did before but the toyota dealership won't honor it, nor will the corporation. i should add when i contacted the dealership in regards to this one of the first things the technician said to me was that i wasn't the first one to come back with a rusted frame. very shady and unreliable. i would hope that toyota would honor their recalls that were previously fixed but apparently that's not the case. *tr
Complaint filed: 2015-08-23
Components: ELECTRICAL SYSTEM
magnets glued into magneto failed, causing charging system to fail. this is a constant problem with this and similar models
Complaint filed: 2014-12-26
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
sudden deceleration of vehicle: 2004 toyota sienna xle. the vsc engages, without warning, on smooth, dry roads and when cornering or negotiating a curve. we are the original owners and have never experienced this until the first incident in late oct. 2014. we did not take any action because although road conditions good, we were rounding a sharp bend in the road and assumed this had something to do with the incident. vehicle speed was approximately 25 mph as the vehicle suddenly decelerated, the vsc light came on and a rapid beeping alarm sounded. the vehicle pulled to one side and steering the vehicle became extremely difficult. the whole incident, start to finish, lasted approximately 5 seconds. the next incident happened in early december 2014. again, all the above described things happened, except vehicle speed was approximately 35 mph going around a gentle curve in the road. i did some research and found many complaints concerning this issue but do not see any recommendations or recalls officially issued by toyota. it appears most of the dealer recommended repairs did not correct the problem. today (december 26, 2014), this same issue happened five times within 40 minutes. my wife managed to get the vehicle home and we called our local toyota dealer, described the issue and they informed us they have never received any complaints concerning rapid deceleration of this model year, before our phone call. i've scheduled an appointment for december 30, 2014 to have the vehicle checked out and have recall work done concerning the "shift lock solenoid assembly". will update after appointment. *tr
Complaint filed: 2016-02-04
Components: ENGINE
engine oil cooler leaks. this looks to be a common problem with this model with v12 engine.this vehicle should be recalled because of this very expensive problem.
Complaint filed: 2016-03-07
Components: ELECTRICAL SYSTEM
sometimes the vehicle will not start right away. the security light comes on and the vehicle will not start. we have had to wait 10 minutes to try again. to bypass this we have to leave the door open, insert the key and wait 5 seconds, turn the key to acc and wait another 5 seconds. then we turn the key to start but do not turn the engine until the door open warning light comes on. this will give the vehicle a moment to pass the security issue and it starts right up. i hate doing this every time! there has to be a fix we can all afford. i have small children and in an emergency i do not have time to guess or hope or even waste 20 seconds to start my vehicle. this is annoying and it should be fixed at the manufacturer's expense. or at least pay half of the repairs and diagnosis. please take into consideration that an emergency trip to the hospital or urgent care should not be delayed by the what-ifs of a car starting properly or wasting 10 minutes to try again.
Complaint filed: 2014-11-20
Components: STRUCTURE
i was driving my nissan into the dealership for an inspection on a recall it was under. i hit a pothole and could not drive over forty miles an hour. when i got it to the dealership they informed me my frame was broke. the dealership did the recall repairs and said they couldn't repair the frame because the rust was outside the recall area. i have only owned the vehicle for a year and a half and there is no way that it rusted this bad to cause the frame to break. i feel that the frame was fatigued and it should either be fixed or i should at least get market value for my vehicle that i can no longer drive due to it being unsafe. i would appreciate it if you could help me out. i need my vehicle or a refund in order to put a down payment on a new one. *tr
Complaint filed: 2017-12-22
Components: ELECTRICAL SYSTEM
this car keep burning out the battery kill the battery in five days dealership can,t find the problem can you help me
Complaint filed: 2014-05-14
Components: SERVICE BRAKES
1st occasion (3/11/11): i was driving east bound on a freeway, in the right lane, and at a speed of approximately 45 miles per hour. i also had my two young boys (ages 4 and 7) in the car with me. i had to brake suddenly when traffic backed up unexpectedly and it was at that moment my brakes failed and i had to veer off the right shoulder and up onto the embankment and fortunately did not crash into another car. i had minimal brake power. my regular repair shop was about 3 miles away and was able to very slowly drive my car there. the brake line on abs pump to right wheel had to be replaced. 2nd occasion (2/28/13): i was driving east bound in the right lane of a busy road during rush hour traffic. i was going about 30 miles per hour. i had to brake hard for traffic backed up at an intersection. again, my brakes failed and fortunately there was enough distance for me stop before hitting the car in front of me. i had minimal brake power. at the intersection i turned right, heading south bound and then was able to safely pull into a parking lot and park my car. this time i had to be towed to my repair shop. the same brake line failed ' the brake line on the abs pump to right wheel had to be replaced again. *tr
Complaint filed: 2016-04-15
Components: STRUCTURE
passenger power sliding door won't open or close. door actuator not working
Complaint filed: 2017-04-05
Components: UNKNOWN OR OTHER
left rear hatch window bolt broke off upon opening. window fell down but luckily i was able to catch it before it fell. vehicle was stopped in my driveway.
Complaint filed: 2020-10-17
Components: SERVICE BRAKES
autozone sold me (via warranty exchange) aftermarket brake pads that supposedly were the same part d929 as the brake pads autozone had previously sold me and was replacing under warranty. however, the brake pads that they provided to me today as warranty replacements were too large for the brake caliper and would be unsafe if installed and forced to fit in the caliper. specifically, the inner shoulder dimension on these pads is too large to fit properly in the caliper. i verified the problem by purchasing brake pads from a different auto supply store and installing them with no difficulty. this problem occurred when the vehicle was stationary, because it happened during brake pad replacement.
Complaint filed: 2014-06-06
Components: SERVICE BRAKES
for several years, have been out time expense of installing new park brake pads not needed, turning drums, tried replacing long brake cable under floor, pulled rear rotors several times re adjusted park brake. 1 week later don't work again. i have to put blocks under wheels for 3 years to keep truck from rolling down driveway. live on a hill.chevy don't need the tension on little bitty park gear in transmission.also have had to fix every dec because safety inspection ends dec,,,neighbors have ford dodge theirs will stay in driveway.have no idea how much money time spent on a gm blunder. why has their not been a recall ? another cover up by gm executives ? *tr
Complaint filed: 2015-02-19
Components: ELECTRICAL SYSTEM
abs system board - solenoid solder connections vibrate loose causing fault codes. abs light and emergency brake light remain lit on dash. truck brakes work but with no abs on truck. abs controller was only put on two years of gmc and chevy trucks 99-01. *tr
Complaint filed: 2015-10-07
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet impala. while driving at various speeds, the vehicle lost power. the vehicle was taken to a dealer where it was diagnosed that the ignition failed and needed to be replaced. the vehicle was not repaired. the vin was included in nhtsa campaign number: 14v400000 (electrical system). the contact felt that the recall remedy was performed incorrectly and failed to repair the vehicle. the manufacturer was not notified of the failure. the failure mileage was unavailable.
Complaint filed: 2016-10-24
Components: SERVICE BRAKES
the brake light switch failed causing inability to get shift lever out of park mode. brake lights stay on all the time or not come on at all. the problem was noted after parking in our garage and noticing the brake lights being on all the time. i discovered that turning the ignition switch to first indent that the shift lever can be placed in the neutral mode so engine can be started. in driving the car, the brake lights do not work. when stopping the car and shifting to the park mode, the shift lever cannot be taken out of the park mode without going through the sequence described above. there was a recall to repair this on the 2000-2004 sables (reference 04v106000), but ford tells me the 2004 sables are not under recall although the 2004 models use the same defective brake light switch causing the exact problems as the 2000-2003 models. *tr
Complaint filed: 2014-10-31
Components: AIR BAGS
tl* the contact owns a 2001 bmw 330ci. the contact received a notification for nhtsa campaign number: 14v428000 (air bags). however, the part needed was unavailable. the contact stated the manufacturer exceeded a reasonable amount of time for the recall part. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2014-04-09
Components: STRUCTURE
when traveling on the interstate, the molding piece that surrounds the rear third brake light flew off and the brake light was left dangling against the read window. thankfully there was no one immediately behind us, so the part did not hit a vehicle. after many calls to area body shops i'm being told this is a "known issue with this part" and our only option is to pay hundreds of dollars for a new part from chevrolet and then pay hundreds more to have it painted and installed! *tr
Complaint filed: 2015-09-17
Components: STRUCTURE
tl* the contact owns a 2001 ford escape. while driving at 40 mph, the subframe of the vehicle separated. the contact mentioned that the failure almost caused a crash. the vehicle was towed to a dealer and repaired with a cross brace that was placed on the sub frame. the manufacturer was made aware of the failure. the failure mileage was 180,000.
Complaint filed: 2014-03-31
Components: ELECTRICAL SYSTEM
i went out to start my impala to get ready for work. unlock my doors as i normally do, and proceed to start the car. it is the chevy key that comes with the car. anyway, i turn the key and nothing, all i get on my dash is the flashing security light. so i went back inside and done some research while on the phone with my supervisor letting him know that i was going to be late. turns out, this is a common problem with the impala of my body style, the ignition switch or the pass lock module. very inconvenient, this is the 5th or 6th time this has happened, really hurts when you have kids with you and its hot or cold outside. this issue needs to be looked into! *tr
Complaint filed: 2015-05-26
Components: SEAT BELTS
rear seat belts do not lock up at all and have 3 other buddies that the same make and model diffrent years do the same. its not safe for a 4 year old to be in a booster seat in the rear seat because of both of seat belts will not lock up at all. and went to dealier ship and they could not tell me why they dont lock up and told me to call coustmer line and tell them but no answare if it going on with more than one and its a saftey hasared should be a recall on the car.
Complaint filed: 2014-07-25
Components: ELECTRICAL SYSTEM
had many incidents and almost crashed where car will shut down while vehicle is moving. i had change my ignition at the gm dealership twice and my car still has the same problem. i special order my car feb 2002 and had been the only owner of this car to present. gm dealership technician notes: - on january 16 2007, 7,879 miles. my car would not start. put key in the ignition and the gauges went up about half way and stayed there until doors auto locked, then the gauges dropped all the way down. tried to start and it cranked but will not start. usually you can hear the pump priming but did not. this still happens to this date. after 20 minutes or so car did start and drove for a while. it died at a stop and would not restart. when tried to restart gauges still moved with the locks. but anti theft light was on the gauges did not come up. technician verified concern. car did start and drove into the shop. after several attempts the car did not start. testing found loss of ignition 1 voltage. technician isolated to an open circuit in the ignition switch. technician replaced ignition switch. after a few moths i had the problem come and go and the dealership could not figure out the problem. - on november 24, 2012, 47,906 miles. ignition will not turn over at times, and also will set off alarm when key is turned at times. technician found code b2960, ignition pass lock sensor failing. technician replaced lock cylinder and key, system operated as designed. but on december 17, 2012 vehicle lose power and shut off while driving on the highway. took it back to the dealership but they could not duplicate concern while test driving it. dealership did not do anything else and turned me away saying my car is in good working order. i have all receipts when i took my car to be fixed at the dealership. car still have the same problem and very concerned and scared to drive it. *tr
Complaint filed: 2018-05-17
Components: ELECTRICAL SYSTEM
electrical harness disintegrated, and upper old seal is inferior and has leaked since 1995 vin number [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2014-08-21
Components: SERVICE BRAKES
tl* the contact owns a 2002 chevrolet silverado. the contact stated that the brakes failed and the brake pedal traveled to the floorboard. the contact inspected the vehicle and discovered a brake fluid leak and that the brake lines were corroded. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 138,000.
Complaint filed: 2015-09-08
Components: SERVICE BRAKES
i was driving the motorhome up the driveway at my home and had noticed very weak braking on my return trip from refueling the vehicle (5 miles) as i pulled into the driveway up a hill and towards my home, i engaged the brakes as i got closer and the pedal pushed right to the floor. i pumped it a few time, and did get some braking, with considerable immediate fade. i was able to bring the vehicle to a stop by activating the emergency brakes. exiting the vehicle, i found a large stream of brake fluid on the driveway surface. upon further review, i found a steel brake line dripping fluid, and when the brake pedal is depressed the fluid shoots out, at a high rate and large volume.
Complaint filed: 2015-04-28
Components: AIR BAGS
tl* the contact owns a 2003 toyota corolla. the contact received a recall notification for nhtsa campaign numbers: 14v312000 (air bags) and 15v043000 (air bags) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.
Complaint filed: 2014-06-24
Components: ELECTRICAL SYSTEM
when i pulled into driveway, i put the vehicle in park, and turned the key off, and actually pulled the key out of the ignition switch, with the vehicle still running. i backed the car up, without the key in the ignition, where i started smelling wires burning. i called fire department, and they put fire out on the fuse box, with everything melted around it. i have had minor problems with the car, i.e. wheel bearing and brakes, but, nothing like this. while my 14 year old daughter and i were in the car at the time, we did get out, and no one was hurt. *tr
Complaint filed: 2018-11-05
Components: STRUCTURE
tl* the contact owns a 2002 nissan frontier. the contact took the vehicle to an independent mechanic to be serviced and was informed that the frame of the vehicle was corroded. the vehicle was not taken to a dealer. the vehicle was not repaired. the manufacturer was notified of the failure and did not assist. the approximate failure mileage was 130,000.
Complaint filed: 2017-03-21
Components: ENGINE
tl* the contact owns a 2003 chevrolet malibu. the contact stated that the while driving at various speeds, the vehicle experienced a loss of engine power the failure occurred with no warning. the vehicle was not taken to be diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 88,000. updated 05/31/17*lj *as
Complaint filed: 2015-02-09
Components: ELECTRICAL SYSTEM
i just spent 12.95 on getting a car history report because my title says the car is a reconstructed,totaled title,but receiving your report it says they can't even find title and low and behold it isn't a reconstructed car????i'm confused .what the hell did i pay for.the family doesn't know anything about this,it's there deceased mom's car.i'm writing you and complaining about this site,either i get the right report since i'm holding the title in my hand that says opposite of your findings,or my money back? i really wanted to find out why the car is reconstructed totaled title your site does not give anyone any other place to get ahold of your scam ,when someone has been took for there money and giving no information. *tr
Complaint filed: 2014-09-03
Components: SERVICE BRAKES
tl* the contact owns a 2005 chevrolet malibu maxx. the contact received a notification for recall nhtsa campaign number: 14v252000 (electrical system, electronic stability control, exterior lighting, service brakes, hydraulic, vehicle speed control). however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2019-03-31
Components: STRUCTURE
frame left side - drivers front close to wheel well area is rusted through approx size of 8" x 5" during inspection notified this will be a hazard to driving if not addressed since this is part of the frame and can cause serious damage if not addressed. vehicle is inspected yearly and this is the first time we saw the rust of this magnitude. according to the public database there is an ongoing investigation on this type of complaint and safety claim - i want to be added to this claim. vehicle was in possession of dealer service dept when the issue was noted.
Complaint filed: 2015-02-06
Components: STRUCTURE
the chrome plating on the interior door latches is peeling off causing passengers to cut their hands/fingers when opening the door. *js