vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2015-09-05
Components: SERVICE BRAKES
my wife and five children traveling on i-94 e and exited the freeway at the 12 mile exit in roseville mi. my wife attempted to brake as they approached the red traffic signal on the 12 mile exit ramp and the brake pedal went all the way to the floor without warning. she was unable to stop the vehicle and proceeded through the red light narrowly missing a high speed collision with both east and west bound traffic on 12-mile road. she continued through the intersection on the red light and was able to stop the suv several hundred yards down the service drive. she slowly drove the vehicle home and i checked the brakes and the pedal went straight to the floor with no brake warning or any other indicators on the dash. i pumped the brakes several times and couldn't even hold the vehicle while idling in the drive position. i also noticed a large puddle of fluid under the driver's side of the vehicle. i'm going to limp the vehicle to moran chevrolet in clinton township, mi and leave it with those that sold me this deathtrap. another and perhaps even greater safety concern i have is the suv's tendency to misbehave while in awd mode. the vehicle sometimes goes in reverse while drive is selected and vice versa. additionally, the vehicle will sometimes put itself in neutral while engaged in drive mode or while stopped at traffic signals. oh and last week i replaced the windshield wiper assembly after it failed and found no evidence that gm had completed the related recall work that signed off as being complete for the windshield motor and linkage assembly. i see i'm not alone in having suffered catastrophic safety related failures with this particular suv. please take notice and force gm to recall to fix this corrosion issue with the brake system. i almost lost my family last evening and will assume it would have made national news had they died in an accident.
Complaint filed: 2015-08-05
Components: ELECTRICAL SYSTEM
my daughter went to start her pontiac grand am 2004. it would not start, and the security light in dash was flashing. this happened 3 times in 1 and half hours. it was parked in front of the house 2 times, and once when i accompanied her to fill up for gas. this has happened 3 times with me driving her car in the past 8 months. and has happened atleast once a week with my daughter the past 4 months. i found out on line after doing some research into the problem that this is a recurring issue with the pontiac the car does not start, not even a click. the security light flashes. reading up on this. you have to turn the key on and wait approximately 10 long minutes. in the cold and heat. my daughter is a new driver, and should not have to deal with this known gm problem. if it stalls or does not start and an emergency arises. now she has to wait. this is unacceptable for anyone, let alone a young driver. gm needs to own up and fix this issue.
Complaint filed: 2017-02-08
Components: STRUCTURE
ford explorer cracked read panel
Complaint filed: 2017-08-27
Components: SERVICE BRAKES
upon exiting highway at 75 mph, i applied brakes to slow down. the brakes felt spongy then went to the floor. tried to pump with no results. this was a single lane exit ramp with a car turning left and one turning right at the end of the ramp. still at approx. 60 mph i had nowhere to go. down shift to 2nd and apply parking brake. finally one car turns and i blast through intersection about 40-45mph and just missed t-boning another vehicle. as i went down the entrance ramp back onto hwy. i was able to bring truck to a stop. later inspection of truck showed all 4 brake lines from abs to front of truck severely rusted with one ruptured. rear brake line also rusted. g.m. need to recall these vehicles before someone gets killed. at the speed i was traveling i had seconds to make a decision. i was lucky the car in front of me turned and i missed the car on the crossroad. this truck has 85,xxx miles and has only been driven in snow or bad weather maybe a half dozen times during its life so corrosion should hot have been an issue. i've owned many cars with 200,000 plus miles and never had brake line issues. i believe with as many complaints as i read about this problem you need to force a recall before someone gets disabled for the rest of there life, or someone loses a family member!!!
Complaint filed: 2018-05-11
Components: AIR BAGS
tl* the contact owned a 2003 gmc envoy. while driving approximately 25 mph and attempting to make a left turn, the contact crashed into the front end of another vehicle. the air bags did not deploy. there were no warning indicators illuminated. the contact sustained injuries that did not require medical attention. a police report was filed. the vehicle was declared totaled by the insurance company and towed from the scene. the dealer and manufacturer were not made aware of the failure. the vehicle was not diagnosed. the failure mileage was approximately 300,000.
Complaint filed: 2017-02-26
Components: STRUCTURE
openedtailgateglasswhilevehiclewasparkedinmydrivewayanditshiftedtoleftandthenthewholetopcameloose.andthiscouldinjurysomeone.themetalhingesthe attachtheglasstothevehicleareattachedwithaplasticorglueofsometypethatdegenerates.ifthisoccurswhiledivingtheglasscoulddetachandposeasafetyissue.my understandingisthatin2005gmredesignedtheglasswithboltsattachingit.manyownersongmforumhavehadthisproblemanditisdifficultorimpossibletosafelyfixit.i contactedgmsupportandtheystatedthatiwouldhavetotaketoagmdealerandhavefixedatmycost.ifeelitshouldbeasafetyrecallduetopoordesign.
Complaint filed: 2015-04-27
Components: ELECTRICAL SYSTEM
letter from congressman hanna on behalf of constituent re 2000 chevrolet classic safety recall notice (attn: tara gitter). *smd
Complaint filed: 2014-07-09
Components: STRUCTURE
paint is falling off the vehicle. even wind on the highway is making it fall off. *tr
Complaint filed: 2021-02-26
Components: STRUCTURE
excessive corrosion on frame. the skid plate has fallen off the vehicle due to rotten contact points on the frame. secondary frame elements have fallen off the vehicle in transit dues to corroded welds. multiple mechanics have told me this is a well known and common problem with these vehicles.
Complaint filed: 2016-03-29
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 dodge durango. the contact received a notification of nhtsa campaign numbers: 14v770000 (air bags) and 15v313000 (air bags); however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2015-01-21
Components: STRUCTURE
i have emailed dodge many years ago about the safety issue of my dash busting in several places when my truck was just one year old. the only response i received was an offer to buy a discounted dash. i feel this is a manufacturer defect and i realize my truck is now 12 years old but this happened in only 1 year. i have since read where i am no where near alone. dodge knows there is a problem and has done nothing to correct it. *tr
Complaint filed: 2014-07-09
Components: STRUCTURE
tl* the contact owns a 2003 toyota tacoma. the contact stated that upon inspection, it was discovered that the frame was rusted. the vehicle was taken to the dealer, who confirmed that the frame had rusted. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage and the current mileage was 40,000.
Complaint filed: 2015-09-23
Components: ELECTRICAL SYSTEM
i have lots of issues with my trailblazer. just today my a/c quit blowing. i've had enough so decided to research online. glad i did because it seems that there really is a problem with these vehicles. first off i my gauges(all of them, including fuel gauge) started to act up. sometimes they worked and other times they were way off or just hanging. the fuel gauge and speedometer no longer work at all. this all started years ago. i have just lived with it as i don't have the money to fix them. my headlights started going on and off at random about two years ago. also something i have just lived with as i don't do too much night time driving. now that my a/c is not blowing i will have to do something. i live in florida, and am not going to allow my daughter and i to sweat everyday back and forth from work and school to home. this sucks!!! they really needs to recall the whole electrical system for these vehicles. this is a fire hazard due to the connections getting so hot they burn up.
Complaint filed: 2015-11-16
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet silverado. while the vehicle was parked with the air conditioner set on level five, the blower intermittently clicked off and on. the contact also stated that a burning smell emitted through the vents of the vehicle. the failure recurred on several occasions until level five and four settings no longer worked. the contact inspected the connector sw/power st adjuster and discovered that the wires were melted. the vehicle was taken to the dealer and was not diagnosed or repaired. the dealer informed the contact that the connector and resistor for the air conditioner and heater and the resistor for the heater needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 97,000.
Complaint filed: 2014-04-10
Components: ELECTRICAL SYSTEM
while my wife was driving the car at about 38 miles an hour the car just died or cut out ( the ignition system quit ), on her. this happened on two different times for her and once for myself. *tr
Complaint filed: 2014-07-30
Components: ENGINE AND ENGINE COOLING
i was backing out of a parking spot and my 2002 l200 stalled after a rattling sound from the engine. i had the car towed to the saturn dealership in marietta, georgia. they diagnosed that the timing belt had slipped/broke and had damaged the engine. they also said that the engine would need to be replaced and the timing belt on these cars was a known issue. i had saturn perform the engine replacement end of october, beginning of november 2008 for approximately $5000. i've since come to realize that there was a recall on saturn l200s from the same time period for the exact same problem. they've claimed that my vin doesn't fall under the recall. i feel that i should be reimbursed for the cost of the engine replacement based on the defective part being a known issue and my car exhibiting the exact same issue that a recall was submitted. updated 09/10/14
Complaint filed: 2019-06-03
Components: ELECTRICAL SYSTEM
on saturday june the 1st of 2019, i was driving my 2002 cl55 amg on 495 highway and out of nowhere the dash light started acting up and everything went dark. i almost crashed into 4 cars just trying to realize what happened, how fast i was going and how to avoid a catastrophe. after no knowing how fast i was going i made to the exit and my wife collapsed from the experience and we had to call a tow truck to tow the car home. the day after, sunday, traffic was light and we decided to take the car to mercedes benz of alexandria, closest to us. on monday morning before 8am, zach, the service advisor from benz of alexandria, calls and says that the issue is not covered under warranty and if we want it diagnosed we would have to pay for that and if we want it fixed we would have to pay $1500. on sunday i emailed mercedes benz of norther american and so far they have been only calling me and never responded to my initial email and when i talked to them they confirmed that they received delivery of it. i called the first time to na mb and was advised of the same thing but was told to wait for 24 hours to see if there is anything that can be done. about 4 - 5 hours later i received a call from a lady and she said that it was not and was adamant that it was caused due to age and the vehicle not being purchased from a dealer. the issue was ongoing and almost cost us our lives and she did not care a bit and her goodwill offer was that i will get a discount if i buy a new car " admission of fault " and i said no i want my car repaired and she said no. i went to the dealer and to my surprise the dealer made a mistake and quote me a price for 4 tires and a wheel alignment instead of an estimate to a dead dash cluster. we almost got killed and mb of na said that the dealer will know and not them which is not true.
Complaint filed: 2015-12-29
Components: AIR BAGS
tl* the contact owns a 2003 oldsmobile bravada. the contact stated that while driving approximately 50 mph the vehicle crashed into a second vehicle causing significant damage to the front end. during the crash, the airbags did not deploy. the driver suffered an injured right knee and the front passenger suffered a head and neck injury. both required medical attention. a police report was taken at the scene. the vehicle was towed but the cause of the failure was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 127,000. updated 03/16/16*lj *tr
Complaint filed: 2015-07-24
Components: AIR BAGS
tl* the contact owns a 2004 dodge durango. the contact received notification of nhtsa campaign numbers: 14v770000 and 15v313000 (air bags) and stated that the parts needed for the recall repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2015-05-12
Components: STRUCTURE
i was driving in the center lane and a cement truck was driving in the right lane about one car lengths ahead of me when some fell off of his truck and hit my hood, putting a hole through it. it then hit the passenger side panel, mirror and metal piece between the windshield and the passenger window. i tried for a minimum of 5 miles to get the driver to pull over to no avail. i think he may have been drinking because when he changed lanes he would use the wrong turn signal. left lane change he used the right signal and vice versa. we could not find the piece that hit my car but it was greasy, because i had grease at every damaged area.
Complaint filed: 2017-07-17
Components: SUSPENSION,STRUCTURE
tl* the contact owns a 2002 toyota sequoia. the contact stated that the vehicle's suspension detached from the vehicle due to severe rust on the vehicle. the contact took the vehicle to the toyota of grand rapids dealer who stated that they previously repaired the vehicle by replacing the frame. the contact called the manufacturer and was informed that the vehicle was previously included in an unknown recall regarding the same failure and had already been repaired. the manufacturer opened case number: 1707172761. the approximate failure mileage was 180,000.
Complaint filed: 2014-11-18
Components: STRUCTURE
tl* the contact owns a 2004 nissan maxima. while having the vehicle serviced, the technician noticed that the front passenger side floorboard was corroded. the floorboard was replaced. the manufacturer was notified of the failure. the failure mileage was 89,000.
Complaint filed: 2015-02-28
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
*brake light switch replaced every few thousand miles, resulting gear shift to be stuck in park. *cruise control disabled. *tr
Complaint filed: 2015-09-29
Components: STRUCTURE
my mitsubishi montero sport 00, has frame rot, will not pass inspection, it definitely should be a factory recall, so many complaints, and safe issues
Complaint filed: 2015-09-03
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v313000 (air bags) and stated that the parts needed for the repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. ma 10/21/15 the consumer stated the vehicle was repaired. updated 01/26/16.*jb
Complaint filed: 2016-03-31
Components: STRUCTURE
i have a 96 dodge dakota that frame is rusting out. it has rusted out where the emergency brake cable hooks up so now no emergency brakes. tubular frame is rusted out in about 3 places, a bumper bracket rusted out. i have tried twice to paint frame with out any success. body is not rusting at all. i am also a volunteer fire fighter. called dodge and they said there is nothing they are doing to fix or recall this problems done research and mine is not the only one this is been happening to. included a youtube video of one that they took the body off of http://www.bing.com/videos/search?q=96+dodge+dakota+frame+problems+youtube view=detail mid=4094674f6964c6f203f74094674f6964c6f203f7 form=vire
Complaint filed: 2015-08-19
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
tl* the contact owns a 2004 suzuki verona. the contact stated that the headlights would intermittently fail. the contact received notification of nhtsa campaign number: 14v262000 (exterior lighting) and contacted the manufacturer. the manufacturer was under liquidation and was not able to honor the recall repair at a local dealer due to a lack of dealers in the contact's state. the closest dealer to the contact was over 120 miles from his residence. the contact was not comfortable driving the vehicle that far due to the potential risk of a fire erupting in the vehicle from the headlight failure. the manufacturer advised the contact that if he wanted the vehicle repaired, he would have to pay for the recall repair himself. the failure mileage was 74,000.
Complaint filed: 2018-05-12
Components: STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
my vehicle idles to 4000rpm and control the speed by itself, there is a leak in the back break area the steering wheel locks where i can't put it in any gear sometimes and getting worse. had to get it towed home last night because while driving it idled high and as i brake it barely stopped and when releasing break it speeds up to 50 or more mph and i had to keep my feet on the break.i pulled over and turned the switch off and waited a while and turned back on and it idled to 4000 rpm again. could not shift the gear from park and break pedal was hard. when arriving home to back car in driveway towe guy had no problem with idle. the following morning cranked and was at 1000rpm at first start. also ac pressure. car runs hot but no smoke water bubbles in coolant reservoir. my check engine light never gave warning of any of the problems listed.
Complaint filed: 2016-03-30
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v313000 (air bags). the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2019-04-06
Components: STRUCTURE
convertible top has separated from the frame. did not come completely off, but cannot drive car with top up (closed) as it will most likely detach at highway speeds.
Complaint filed: 2014-03-21
Components: ENGINE
from the time i purchased this vehicle there was a problem with the engine (5.7l hemi). when driving in rain or going through an automatic car wash the engine would start missing and sometimes die. this would make the check engine light come on. i took the vehicle to dealers in both kentucky north carolina and to various auto parts stores as well as independent mechanics. the diagnostics reader always showed misfire in 2 cylinder but no one could tell me what caused it. even though i kept the oil changed as well as other maintenance it started knocking and blew at 124,000 miles. i contacted dodge and they assured me that they knew of no problems with these vehicles. i replaced the engine with one from a wrecking yard with 60,000 miles. same problems with rain and car washes. it lasted 2 years and 21,000 miles. i contacted dodge and got the same reply. after researching on line it seems there are hundreds of people that have experienced the same problem that i have. i was one of the lucky ones. mine blew up in the driveway instead of on the highway. dodge seems to have remedied the problem in 2006 later models but still won't admit that there is a major and potentially dangerous problem in the 2004 2005 models. i feel that dodge should have to repair these vehicles and reimburse the owners for repairs we have already done thank you *tr
Complaint filed: 2015-06-30
Components: AIR BAGS
tl* the contact owns a 2004 mazda 6. the contact received a notification of nhtsa campaign number: 14v344000 (air bags); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2014-07-31
Components: SERVICE BRAKES
tl* the contact owns a 2004 nissan armada. the contact stated that while driving approximately 55 mph, the brake lights illuminated and the brake pedal failed to respond. the failure recurred numerous times. the vehicle was taken to a dealer where the failure was unable to be replicated. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 50,000. .updated 08-25-14 *bf the consumer stated the failure was within the delta stroke sensor. updated 08/28/2014 *js
Complaint filed: 2022-10-20
Components: ENGINE AND ENGINE COOLING
the contact owns 1993 volkswagen corrado. the contact stated that while parking the vehicle, he heard an abnormal popping sound. the contact then saw a significant amount of smoke coming through the front of the dashboard. the contact stated that he lost visibility of the surrounding of the vehicle. there was no warning light illuminated. the contact turned off the vehicle. the contact exited the vehicle and noticed that coolant was leaking onto the driver's side floorboard. additionally, coolant was leaking onto the ground on the passenger's side of the vehicle. the dealer and the manufacturer were not notified of the failure. the contact associated the failure with nhtsa campaign number: 98v295000 (engine and engine cooling). the vehicle was not diagnosed or repaired. the failure mileage was approximately 190,000.
Complaint filed: 2015-11-20
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 chevrolet g van. while driving at various speeds, the vehicle stalled. the contact was able to restart the vehicle. the failure recurred on numerous occasions. the vehicle was taken to an independent mechanic who diagnosed that the wiring harness and ignition system needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 120,000.
Complaint filed: 2014-06-30
Components: STRUCTURE
was driving and another car hit me from the side and hit the front driver side and ruined my side fender and. *tr
Complaint filed: 2014-01-10
Components: STEERING
on nov. 4th, 2013, i was driving my child to school. i began to turn left the car suddenly jerked us to the left then went out of control. as we were jerked to the left, i felt the steering wheel jerk and then it started spinning like a top. there was no way to control the steering. we slammed into an embankment and my 7 yr old daughter hit her head. once we got home, i contacted a mechanic who said that he thought there was a recall so i contacted nissan. they said there was a recall on "some" of the 1999 nissan infinitis, but had no way of knowing if mine was one of them. i contacted the mechanic who said to give nissan my vin and they should be able to give me more info. called nissan back and they were extremely rude and said they had already discussed this with me the previous day. i told them that a mechanic had told me to call back give them my vin, so i did. she still would not help. i asked to speak to a manager and she said that i was not a "case" so i would not be allowed to speak to one she would not give me a name. i stated that we were in accident, just because we lived through it, did not mean that we did not deserve answers. once she heard that there was accident, she said that they handle that differently have to assign a case number to it then. they took my info and the process began. i did not receive a rental from them until the end of nov, several weeks after the accident. i had pictures of my own, the steering column is broke in half, which i provided them as well. a clean break all the way through. on dec 4th i received an offer letter telling me that i had 7 days to accept, or they would take my rental and i would have to claim my car, which had been deemed un-drivable and un-insurable. basically take this ridiculous offer, which was low, or you get nothing have to pay for your rental, have no car and an injured daughter. *tr
Complaint filed: 2014-04-16
Components: UNKNOWN OR OTHER
dash board cracking from manufacturer default. *tt
Complaint filed: 2016-07-17
Components: VEHICLE SPEED CONTROL
speedometer continually gets stuck at random mph
Complaint filed: 2014-03-05
Components: AIR BAGS
tl* the contact owns a 2004 ford f-150. the contact stated that the driver side air bag unexpectedly deployed while starting the engine. the contact suffered injuries to the left arm during the incident. the vehicle was diagnosed by the dealer who determined that the defect was due to a faulty air bag wire harness. the vehicle was not repaired. the manufacturer was notified of the incident but no assistance was offered. the failure mileage was 97,000.
Complaint filed: 2015-02-02
Components: STRUCTURE
tl* the contact owns a 2004 toyota sienna. the contact stated that the passenger side door emitted a loud noise when opening and closing. the contact inspected the door and found that the welded area was fractured. the vehicle was not taken to the dealer for inspection. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 69,000.
Complaint filed: 2015-05-01
Components: SUSPENSION,SERVICE BRAKES
tl* the contact owns a 2004 chevrolet malibu. while the vehicle was being serviced by an independent mechanic, it was discovered that the tie rod and front brakes needed to be replaced.the vehicle was repaired. the manufacturer was not made aware of the failure. the failure mileage was 89,000.
Complaint filed: 2015-12-03
Components: SERVICE BRAKES
abrupt, no warning(on digital dash) loss of braking ability. on stopping while pulling in a parking space in a parking garage, brake pedal went to the floor. vehicle did stop without hitting concrete wall. very scary getting the vehicle out of the garage from the 5th floor to be placed on a roll back. dealer states brake lines have rusted and drained brake fluid causing catastrophic brake failure. stated they have seen this before
Complaint filed: 2015-07-30
Components: FUEL/PROPULSION SYSTEM
tl* the contact owns a 2003 nissan pathfinder. the contact stated that the fuel pump failed and prevented the contact from seeing the fuel gauge. the vehicle was taken to the dealer, but was not diagnosed or repaired. the manufacture was not made aware of the failure. the failure mileage was 160,000.
Complaint filed: 2017-05-22
Components: ENGINE,FUEL/PROPULSION SYSTEM
i was denied the fuel line recall due to i live in ohio and ohio is not on the list of "cold states." i am forced to breath gasoline fumes and my engine smokes burning off those gasoline fumes. just waiting for the car to blow up. thank you, subaru *tr
Complaint filed: 2021-04-21
Components: STRUCTURE
rusted and rotten out frame. the rest of the vehicle is in real good condition. frame is cracked thru in a few places and close to were the spring is mounted to the frame.
Complaint filed: 2014-03-14
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet colorado. the contact stated that the vehicle would intermittently stall without warning. the vehicle was taken to the dealer for diagnosis, who advised that the ignition switch would need to be replaced. the vehicle was repaired. the manufacture was alerted of the failure. the failure mileage was 35,000.
Complaint filed: 2014-05-16
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 ford windstar. the contact stated that while driving approximately 45 mph, the brake lights and turning signals failed. the vehicle was taken to a dealer where it was diagnosed with a fractured electric module, which was replaced. the manufacturer was made aware of the failure. the failure mileage was 113,581 and the current mileage was 121,000.
Complaint filed: 2014-04-03
Components: ELECTRICAL SYSTEM
2002 chevrolet silverado. consumer writes in regards to ignition switch problem. *smd the consumer stated he experienced a problem with the ignition switch, from the time the vehicle was new. the switch did not malfunction all the time, and the last time the vehicle was taken to the dealer, they were unable to duplicate the problem. on 2 separate occasions, the vehicle would shut off briefly and then come back on. there were times, when he tried to start the vehicle, it would turn over, but it wouldn't start.
Complaint filed: 2017-03-18
Components: STRUCTURE
my 1999 ford ranger just failed inspection for structural reasons. truck runs perfect with only 107k miles on it. the truck is rotting away !! gas tank falling off. rear bumper falling off. tail gate rotted. significant rot in frame and shocks. spare tire ready to just fall from cheap strap that is rotted. this really is unsafe situation. i called ford and filed complaint but was told nothing they can do. i will never buy another ford!! a happy customer tells 2 people,an unhappy customer tells 100 people. i really can not believe these vehicles were not recalled. very unsafe.
Complaint filed: 2018-06-20
Components: VEHICLE SPEED CONTROL
while in reverse, idling slowly to a stop to pick up a hot water heater, the vehicle suddenly accelerated independently. the vehicle did not respond when the brake pedal was depressed. as a result the vehicle crashed into a plumbing supply warehouse, sending the vehicle through an overhead door and through expensive hot water heaters and spas. the vehicle continued into the warehouse until it hit an immovable object and stopped. the throttle continued to highly rev the engine and the vehicle was shifted into drive to get out of the warehouse. the vehicle crashed at high speed on the way out, and onto the street. brakes did not stop the vehicle. the vehicle was eventually shifted into neutral and the throttle resumed normal speed operation. next day, toyota dealer could not diagnose the throttle problem because, being a 2004, it did not throw computer failure codes. independent garage diagnosed the problem as a failed throttle position sensor. earlier in the same week, the throttle stuck open when backing up at low speed, but i didn't think anything about it or the seriousness of a failing throttle. the truck is now operating after repairs.
Complaint filed: 2016-02-23
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 1500. the contact received a recall notification for nhtsa campaign number: 14v770000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2023-05-22
Components: ELECTRICAL SYSTEM
the contact owns a 2003 honda pilot. the contact stated that while the vehicle was parked, the contact attempted to start the vehicle however, the ignition switch failed to turn. the ignition switch warning light was illuminated. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 200,000.
Complaint filed: 2018-10-15
Components: ENGINE
tl* the contact called on behalf of the driver of a 2000 chevrolet monte carlo. while attempting to drive the vehicle, it caught on fire. the contact noticed that the fire started from under the hood. the vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. the vehicle was not repaired. the vin was included in nhtsa campaign number: 15v701000 (engine and engine cooling). the manufacturer was not notified of the failure. the approximate failure mileage was 120,000.
Complaint filed: 2014-11-06
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 jeep liberty. the contact stated that the air bag warning light illuminated continuously after the vehicle was serviced under nhtsa campaign number: 12v527000 (air bags). the vehicle was taken back to the dealer where it was diagnosed that the jumper harness needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 104,583.
Complaint filed: 2014-10-01
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 chevrolet malibu classic. the contact received a recall notification for nhtsa campaign number: 14v400000 (electrical system); however, the part needed to repair the vehicle was unavailable. the dealer was unable to provide an expected dated for when the part would become available. the contact had not experienced a failure. updated 3/18/15*cn updated 04/30/15*jb
Complaint filed: 2017-09-28
Components: AIR BAGS
tl* the contact owns a 2003 honda accord. while the vehicle was idling at a parking lot, the air bag warning indicator illuminated and remained lit. the vehicle was taken to the dealer (lucas honda in jacksonville, fl, 904-269-2277) where it was diagnosed that the front passenger side air bags needed to be replaced. the manufacturer was made aware of the failure and stated that there was no recall. the failure was not repaired. the failure mileage was approximately 78,000. *ln updated 7/23/18*jb *tr
Complaint filed: 2020-03-16
Components: AIR BAGS
clockspring for airbag is faulty.
Complaint filed: 2020-03-26
Components: AIR BAGS
tl* the contact owns a 1998 honda civic. the contact received notification of nhtsa campaign number: 20v026000 (air bags) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. a dealer was not contacted. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2014-07-31
Components: AIR BAGS
tl* the contact owns a 2001 chevrolet venture. the contact stated that while involved in a crash, the air bags failed to deploy. a police report was filed and minor injuries were sustained. the vehicle was destroyed. the manufacturer was not made aware of the failure. the failure mileage was 50,000. the vin was not available. updated 10/2/14*cn updated 05/12/2015 *js
Complaint filed: 2014-12-19
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1997 jeep grand cherokee. the contact received a notification for nhtsa campaign id number: 14v438000 (electrical system). the contact stated that the part needed was unavailable to perform the recall repair. the manufacturer was not notified of the issue. the vin was not available. the contact had not experienced a failure.
Complaint filed: 2017-08-23
Components: ELECTRICAL SYSTEM
i called chevrolet customer service about a recall on the car. i explained the problem with the ignition switch and i were told it was covered under the recall 14v400000 electrical system: ignition. they had it towed to a chevrolet service place to be fixed. i received a call that the problem was not covered under the recall and i was responsible for all charges of the work done on the vehicle. a key was made under the recall and the ignition key lock cylinder was not replaced. i paid the bill and had it towed back. the man that delivered it put the key in the ignition and it would not come out or turn. i do not feel i should be responsible for charges and they needed to change the ignition key lock cylinder. the car was in the driveway and when a person went to start the car the key would not turn and would not come out of the ignition switch. resulting in the vehicle couldn't be started. i feel this whole recall was handled improperly and i should not have had to be responsible for charges. the frustration of how it was handled i feel they needed to be more professional about the way they handled this recall before they towed the vehicle to a service place and then make me responsible for charges of work done on the vehicle and towing vehicle back not fixed.
Complaint filed: 2016-07-11
Components: SERVICE BRAKES
2000 miles after recall was fixed when brakes applied steering wheel pulls your hands off and goes to the right and cant keep it in the road.
Complaint filed: 2016-03-14
Components: SERVICE BRAKES
the sbs sytem has gone out when there was a recall on the item. sbs sytem is not good. now i'a out to 2000 for a recall part this is not fair
Complaint filed: 2014-07-24
Components: FUEL/PROPULSION SYSTEM
vehicle had strong smell of raw gasoline fumes in the cabin and outside the car. upon removing the rear seat to access the fuel pump for inspection, a pool of gasoline was found around the fuel pump and surrounding area to include the electrical wiring for the pump. it appears the leak occurs from a faulty plastic nipple on the fuel pump assembly that connects the pump to the main fuel line. a quick internet search uncovered this is not an isolated incident with the mazda rx8. the fire and safety hazard associated with this issue is immense. i would recommend a further review by the nhtsa to assess the severity and spectrum of the fuel pump issue in the mazda rx8. *tr
Complaint filed: 2016-09-07
Components: TIRES
tire bubble, 2" wide, 2" long, 1/2" high
Complaint filed: 2014-05-09
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1998 toyota avalon. the contact stated that upon start up, the key would not turn in the ignition nor would the vehicle start. the vehicle was taken to an independent mechanic who replaced the ignition switch. the vehicle was repaired; however, the failure persisted. the vehicle was taken to another mechanic who also replaced the ignition cylinder and provided a new key. the vehicle was repaired. the failure mileage was 64,000.
Complaint filed: 2016-09-20
Components: SERVICE BRAKES
total brake failure while attempting to stop due to rusted brake line. brake lines leading to rear brakes and left front rusted through and bled out. i was travelling 55mph.
Complaint filed: 2014-11-11
Components: SERVICE BRAKES
we bought our chevy suburban in may of 2014, 73,000 miles, garage kept vehicle. the suburban is in beautiful shape, engine compartment shows very little signs of rust or corrosion, same goes for the underside of the vehicle, very clean. this past weekend while traveling down a large hill, my wife had our two boys with her in the vehicle ages 5 and 7 when all of a sudden the brakes gave out completely, no braking power at all. if it wasn't for the emergency brake they would have been seriously hurt or worse. upon inspection of the vehicle we found that the brake lines are completely rotted, the only part on the vehicle that looks like this. we know who owned the vehicle before us, one owner, and she did not drive this vehicle very often in winter weather. she works for a school district and has off when it snows. she also had an older car that she drove when the weather and roads were bad. these brake lines are faulty. there is no way these brake lines should look like this after 9 years on the road. my neighbor has a 2005 yukon and has the same problem. my friend [xxx] has a 2003 gmc pickup, same problem, he almost crashed into a lake when his brake lines failed. something needs to be done about this and fast as people are going to get killed. i have pictures i can share with anyone who wants to see them. you can also contact me at any time. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2018-07-09
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
none of the gages work don't know how fast i'm going
Complaint filed: 2017-02-15
Components: UNKNOWN OR OTHER,SERVICE BRAKES
my break lights won't stay on and it's not wanting to shift from park there was a previous recall in 2004 for same issues but my vehicle does not show any recalls
Complaint filed: 2019-02-02
Components: SERVICE BRAKES
76000 miles; issue ongoing beginning in november 2018 on dry pavement at low speed (under 10 mph) braking is compromised by abs system engagement issue. below 10 mph, the abs system engages causing dry pavement braking to be double or triple the normal distance to stop prior to the abs issue. this is a safety issue since abs system pulsing of the brakes at slow speeds on dry pavement is unexpected. at a stop sign/crosswalk, this has caused a very close encounter. vehicle has less than 80000 miles and has been serviced routinely by a certified mechanic. replacement/service of abs speed sensors and rust issue did not correct the problem. i have never been contacted regarding the recall that exists for this issue. require assistance to determine why a vehicle with this mileage has this obvious safety issue and gm has provided no relief.
Complaint filed: 2016-09-05
Components: ELECTRICAL SYSTEM
my vehicle doors lock up and can't be unlocked due to faulty locks. no way to get door or doors to unlock. which can cause death if involved in a roll over, submerged, or any major accidents. it can be any door on the vehicle. on mine it's my rear passenger door which my child sits next too in her car seat. i've read many other volvos have this issue and very costly to repair. volvo should be responsible as i have been told by a volvo dealer mechanic that these s40 are very known to have this issue. for my experience of this happening is just driving home and parking. tried to get my daughter out and it would not unlock. the key faubourg, the power lock switch and tried pulling on handle and nothing unlocks this door. i read that the lock actuators are the cause or its the wiring harness. i also have this problem in the trunk. only the kid napped cord works to get the trunk to open. please get volvo to fix all there actuators before kids or adults get trapped and killed cause of their negligence
Complaint filed: 2017-04-04
Components: STRUCTURE
tl* the contact owns a 2004 toyota tacoma. the contact stated that the vehicle was taken to a dealer for an alignment. the technician stated that the frame of the vehicle was severely rusted. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was approximately 80,000.
Complaint filed: 2015-03-14
Components: SERVICE BRAKES
went to get safety check, mechanic noticed brake fluid leaking from undercarriage and noticed leak in brake line. brake line corroded and rusty with puncture. *tr
Complaint filed: 2015-08-24
Components: AIR BAGS
from last 3-4 years the dashboard is getting cracks and the crack lines are overlapping air bags path. for last 2 months the air bag lights are on randomly.
Complaint filed: 2014-05-21
Components: ELECTRICAL SYSTEM
when removing the ignition key from the ignition switch cylinder, the key gets stuck about half way out, and is very difficult to remove. after pushing, pulling, and manipulating the key it eventually is released. this has happened multiple times and at times it seems like the key may not come out of the ignition. *tr
Complaint filed: 2019-08-27
Components: AIR BAGS
tl* the contact owned a 2002 chevrolet avalanche. the contact's son was driving at an unknown rate of speed when his vehicle collided with a guardrail. as a result of the impact, the vehicle made a tailspin and veered the vehicle into the opposite lane of traffic. the contact's son's vehicle made impact with another vehicle traveling in the opposite direction. the air bags did not deploy during the incident. the contact's son sustained injuries to his head and back and received medical attention at the scene. the contact's son was transported to a where he was treated for glass removal from his head and back. the driver of the other vehicle also sustained injuries resulting from the collision. the other driver was taken to the same hospital for treatment, however, the injuries were unknown. a police report was filed at the scene. the vehicle was towed from the scene and taken to a tow yard. the vehicle was destroyed due to the damage from the accident. the manufacturer was not notified of the failure. the failure mileage and vin were unknown.
Complaint filed: 2020-02-26
Components: ELECTRONIC STABILITY CONTROL (ESC)
the service active handling light comes on and the car will immediately lock and release the left front brake. its spooky because if you're not holding the steering wheel tightly the car will pull sharply to that direction.
Complaint filed: 2021-08-30
Components: AIR BAGS
the contact owns a 2004 honda civic. the contact stated that the airbag warning light was illuminated on the instrument panel. the contact then received notification of nhtsa campaign number: 19v501000 (air bags). the vehicle was taken to the dealer and the recall was serviced; however, the airbag warning light remained illuminated on the instrument panel. the contact notified the dealer of the failure and he was informed that the warning light was related to a failure that was not associated with the recall. the manufacturer had yet to be notified of the failure. the vehicle had yet to be diagnosed or repaired. the failure mileage was unknown.
Complaint filed: 2018-04-23
Components: ENGINE
tl* the contact owns a 2004 honda accord. when starting the vehicle, an abnormal grinding noise could be heard from the engine compartment. the failure occurred without warning. the dealer and manufacturer were not contacted. the vehicle was not diagnosed or repaired. the failure mileage was approximately 100,000.
Complaint filed: 2015-06-30
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 honda accord. while driving at 35 mph, the vehicle stalled without warning and had difficult steering. the contact restarted the vehicle and resumed normal operation. the failure recurred six times. the vehicle was taken to the dealer. the technician diagnosed that the ignition switch was defective and needed to be replaced. the vehicle was repaired; however, the failure recurred. the manufacturer was made aware of the failure. the failure mileage was 168,020.
Complaint filed: 2020-06-29
Components: AIR BAGS
tl* takata recall. the contact owns a 2001 honda odyssey. the contact received notification of nhtsa campaign number: 20v027000 (air bags) however, the part to do the recall repair was unavailable. the contact called to lithia honda in medford (4095 crater lake hwy, medford, or 97504, (541)770-3785) where it was confirmed that the part was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue and a case was filed. the contact had not experienced a failure. vin tool confirms parts not available.*dt*jb
Complaint filed: 2016-09-21
Components: ENGINE
it started out as a small oil leak, but i recently noticed the leak has expanded significantly. it's difficult to pinpoint the leak, but an oil pan under the car shows significant puddling of oil. a sealer/conditioner doesn't appear to have been affected. while online, i noted that the 3800cc 3.8l engine seems notorious for this problem, and other models of gm cars appear to be subject to a recall. not so the buick, which to me, has the same engine. given that is is known now, i'm concerned that this low production vehicle was left out of the recall and should be included. puddle of oil photo enclosed. this condition is most noticeable while the vehicle is stationary.
Complaint filed: 2014-06-06
Components: SERVICE BRAKES
stepped hard on brakes to avoid deer and then lost all brakes accept emergency found out chevy silverados have line problems. *tr
Complaint filed: 2016-09-12
Components: AIR BAGS
2003 honda odyssey. consumer writes in regards to replacement parts not available to repair passenger airbag inflator recall. *smd