vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2019-03-08
Components: STRUCTURE
tl* the contact owns a 2003 toyota corolla. after the vehicle was repaired per nhtsa campaign number: 18v883000 (air bags), the fuel tank cover and trunk could not be opened. the contact called autonation toyota mall of georgia at 770-674-6083 (located at 3505 buford dr, buford, ga 30519) where the recall repair was performed and left a voice message. the dealer had not called back. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 128,162.
Complaint filed: 2019-12-15
Components: STRUCTURE
i recently took my 1999 4runner for a new alternator and power steering belts. the mechanic noted severe frame rust, making the vehicle unsafe. there are actually holes in the frame. the frame is worst near where the cross members connect. there is no body rust. i will not continue to allow my son or anybody else to drive it, as it is unsafe to drive. despite the narrative to the contrary, the mechanic did not actually point the rust out to me. i noticed it on the bill when submitting to insurance for towing. i then inspected the vehicle myself.
Complaint filed: 2018-11-09
Components: AIR BAGS
air bag deployed during jump start. car had not been used in several weeks and on jump start air bag deployed.
Complaint filed: 2019-06-18
Components: STRUCTURE
purchased 2004 tundra new . never received a recall notice on frame. have a popping noise underneath the truck. toyota dealer just called to tell me that my truck would have to be condemned.now i have no trade in , no vehicle. thank you ,toyota.
Complaint filed: 2016-03-16
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 pontiac grand prix. the contact stated that while parking, the front of the vehicle near the windshield caught fire under the hood. the vehicle was engulfed in flames. the contact extinguished the fire. no fire report was filed. no injuries were sustained. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 15v701000 (engine and engine cooling). the manufacturer was not notified of the failure. the failure mileage was unknown.
Complaint filed: 2014-12-10
Components: STRUCTURE
tl* the contact owns a 2000 toyota tundra. the contact stated that the underbody, subframe, and the tire assembly were rusted and corroded. the vehicle was inspected and it was diagnosed that the rear cross member was rusted and corroded. the contact stated that the vehicle was previously repaired under nhtsa campaign number: 09v444000 (structure). the contact felt that the recall remedy failed to repair the vehicle. the vin was not available. the manufacturer was notified of the failure. the approximate failure mileage was 187,000. updated 01/23/15*lj updated 9/8/2017*cn
Complaint filed: 2016-07-11
Components: SERVICE BRAKES
brake lines between the area of the brake fluid reservoir and abs modulator heavily corroded. one or more lines failed on 7/10/2016 requiring vehicle tow. vehicle was operational aside from the failure of braking system. when depressed, vehicle brake peddle had little resistance and traveled completely to floor panel under normal pressure from foot. the incident/failure occurred during normal travel and during an attempted stop at red light. brake system failure prevented a safe stop and the vehicle continued through the intersection running a red light. fortunately, the intersection was clear and no accident occurred. the vehicle was parked immediately afterwards and a tow vehicle called. the vehicle is currently parked until repairs can be applied. towing expense- 125.00 parts expense- 85.00 (replacing all affected lines, front braking system.) labor- 100.00 approx.
Complaint filed: 2015-03-06
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1998 chevrolet malibu. the contact stated that while driving at approximately 45 mph, the vehicle stalled without warning. the vehicle was able to restart after several attempts. the failure recurred on several occasions. the vehicle was not diagnosed or repaired. the vehicle was included in nhtsa campaign number: 14v400000 (electrical system) however, the repair could not be performed due to the contact not having the original key. the manufacturer was made aware of the failure. the failure mileage was unknown.
Complaint filed: 2017-09-20
Components: AIR BAGS
tl* the contact owned a 2003 bmw 330ci. while driving 50 mph, the contact suffered a stroke and crashed into another vehicle. the air bags deployed and that metal fragments struck the contact in the mouth. the contact sustained injuries to the mouth and lost a tooth. medical attention was required. the vehicle was destroyed and towed to a junk yard. a police report was filed. the dealer and manufacturer were not notified. the contact received notification of nhtsa campaign number: 15v318000 (air bags) in august of 2017. the failure mileage was approximately 146,000. the vin was not available.
Complaint filed: 2019-05-31
Components: STRUCTURE
toyota 4 runner in motion, driving the highway and local when noticed noise coming from the back of the vehicle. it was moving unstable like wiggling and slowed down. my husband checked under the car. he found out the chassis was broken.
Complaint filed: 2014-02-03
Components: ENGINE
tl* the contact owns a 2002 toyota camry. the contact stated that while driving approximately 65 mph, the engine overheated as the temperature warning indicator. the vehicle was taken to an independent mechanic for diagnosis. the engine cylinder head blot was stripped and replaced with a new one however, the transmission failed. the vehicle was not repaired for the most recent failure. the manufacturer was not notified of the problem. the approximate failure mileage was 125,000.
Complaint filed: 2018-02-01
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 gmc envoy. upon entering and starting the vehicle, the speedometer displayed a reading of 45 to 90 mph and the tachometer displayed a reading of 1 1/2 rpms. the contact stated that the failure occurred mostly during the winter months. the contact also stated that the battery charging alert displayed incorrectly as well as the fuel gauge. while driving various speeds, the speedometer displayed incorrectly. the vehicle was taken to an independent mechanic where it was diagnosed that malfunctioning magnets and the cluster needed to be replaced. the contact stated that the speedometer was replaced, but the failure persisted. the vehicle was taken back to the independent mechanic who informed the contact that the circuit board and instrument panel needed replacement. a dealer was not contacted. the manufacturer was made aware of the failures and did not assist. the failure mileage was approximately 9,000.
Complaint filed: 2022-08-13
Components: SERVICE BRAKES
when braking hard, braking power declines after mid peddle range, resulting in crash. had taken to dealer many years earlier for abs recall fix.
Complaint filed: 2014-03-05
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
tl* the contact owns a 1999 chevrolet suburban. the contact stated while driving approximately 25 mph uphill, the vehicle unexpectedly accelerated. the brake pedal was applied with force repeatedly without any response from the vehicle. the vehicle eventually came to a stop and was towed to an authorized dealer for diagnosis. the technician stated that the master cylinder was fractured and caused the brake lines to burst. in addition, the radiator would need to be replaced. the vehicle was not serviced because the required equipment was not available to perform the repair. the manufacturer was notified of the defect. the approximate failure mileage was 105,000.
Complaint filed: 2014-09-05
Components: AIR BAGS
the passenger side air bag deployed by itself while driving approximately 5 mph in a parking lot. i was making a slight turn to the right at the time of deployment. the car did not hit or come in contact with anything and to my knowledge the car has never been in an accident prior. no one was sitting in the passenger seat at the time of air bag deployment.
Complaint filed: 2020-12-21
Components: ELECTRICAL SYSTEM
my car was running just fine i've had no issues the whole entire time i have owned it till now and i cannot put the key in the ignition it takes me like 10 minutes or more to put the key in and if i take the key out when i get to my destination it takes me 10 minutes or more to put the key in again just to drive somewhere else or back home. i'm pretty sure that it should be on a recall but i don't know what it would be. and it doesn't matter which way i put the key in it will not go in and i have three keys and each key does the same thing.
Complaint filed: 2017-08-11
Components: STRUCTURE
tl* the contact owns a 2002 mazda tribute. while driving approximately 25 mph, the undercarriage on the passenger side of the vehicle fractured due to severe rust. the vehicle was towed to the contact's residence. the contact did not take the vehicle to an independent mechanic or dealer for diagnostic testing. the manufacturer was not notified of the failure. the vehicle was not repaired. the approximate failure mileage was 181,000.
Complaint filed: 2018-09-13
Components: AIR BAGS
airbag light on and says check airbags
Complaint filed: 2015-09-18
Components: ELECTRICAL SYSTEM
i am a senior. my car has always been in the garage. my car will not run. i have 29440 miles on it. the last time it ran was sept 2011 .all the machanics say the same thing it is a chevrolet problem. the problem is in the ignition and security problem. it can not be fixed. the chevrolet dealer tells me it will cost $500 to look at and about $2000. to repair, but no guarantee, maybe 30 days thats it on that type of problem. they say it is best to buy a new car.i need a car but i am living off ss. what can i do ? help
Complaint filed: 2015-02-05
Components: ELECTRICAL SYSTEM
engine wiring harness has become brittle and is rotting off the copper wire causing shorts shorting out modules transmission has stop shifting from 4th to 5th unless you let up off the gas at high rpm's then let it fall down to about 7000 rpm's then it shifts i have came close to getting rear ended by semi trucks too many times to count this thing could catch fire at any time i just wonder what its going to take to get this thing on the recall list is mercedes waiting for it to kill someone first or what? *tr
Complaint filed: 2015-09-30
Components: STRUCTURE
rear lift gate window hinges rusted/corroded. hinges have broken causing window to shift and move.
Complaint filed: 2014-05-07
Components: STRUCTURE
brought veh in for nhsi, was told that veh would not pass again due to frame perforation. the rust is coming from the inside out on passenger side inner frame rail along where the muffler is located. spoke to toyota on many levels and was told by them that there are no frames available for purchase and that the "chucks" to build the frames with had been lost so toyota will not be making anymore. so i cannot fix this problem properly if i was to pay out of pocket. paid a body shop $650 to weld in a patch to get me by as i still owe on it. too bad toyota will not recognize this as the same issue tacoma, sequoia, and tundra have. if the frame was to separate @ the corrosion sight @ highway speeds it would result in injury and possibly death!! *tr
Complaint filed: 2016-05-21
Components: SERVICE BRAKES
on 4/28/2016 traveling to work following a tractor trailer in a 55 mph zone, the tractor trailer abruptly merged into the right turn lane after a curve without a signal leaving two stopped cars in my travel lane making a left turn. i applied hard pressure to my brakes and the pedal went to the floor. i impacted an avalanche that was pushed into a small compact car causing substantial damage to my vehicle and the avalanche. the driver of the avalanche was transported to the hospital with minor injuries. while at the accident scene i noticed fluid leaking under my truck just behind the left rear tire. the truck was towed from the scene to a body shop where they discovered 2 ruptured brake lines in between the master cylinder and proportioning valve. attached pictures show severally rusted brake lines with no other rust or corrosion on parts in the surrounding area. initial estimate for repairs on my truck were $6,371 before tear down.
Complaint filed: 2015-03-09
Components: ELECTRICAL SYSTEM
tl*the contact owns a 1992 dodge shadow. the contact stated that the ignition switch stayed in the acc position and was difficult to turn over into an on and off position. the contact mentioned that while driving the key fell out and the vehicle was still in motion. the vehicle was not inspected or diagnosed. the vin was not available. the manufacturer was notified of the failure. the approximate failure mileage was 20,000.
Complaint filed: 2014-10-28
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 oldsmobile alero. the contact stated that the key failed to turn into the on position in order to start the vehicle. the vehicle was taken to an authorized dealer. the technician replaced the pass lock sensor and ignition switch. the vehicle was repaired, but the failure persisted. the contact was notified of nhtsa campaign number: 14v400000 (electrical system). the contact was waiting for a response from the manufacturer to determine if the dealer would remedy the failure with the recall repair. the vehicle was not repaired. the failure mileage was unavailable.
Complaint filed: 2014-10-03
Components: ELECTRICAL SYSTEM
the gas hand stopped working. also the speedometer stopped working. *tr
Complaint filed: 2019-07-18
Components: EXTERIOR LIGHTING
driving my vehicle home from work at night got pulled over because i have no tail lights . the lighting control module that was put in from the recall is bad and now ford says its not under warranty and i have to pay for it myself. why even have a recall or issue a recall and fix something if you're not going to fix it if it's still messed up leaving consumers screwed
Complaint filed: 2017-07-17
Components: STRUCTURE
tl* the contact owns a 2000 bmw 323ci. while driving various speeds, a loud knocking noise was present coming from the rear of the vehicle. while inspecting the trunk area, a large crack was discovered in the subframe of the vehicle. the vehicle was taken to braman bmw located in jupiter, florida, but the cause of the failure was not determined. the manufacturer was notified of the failure, but no assistance was offered. the failure mileage was 165,000.
Complaint filed: 2019-11-24
Components: AIR BAGS
airbag warning light comes on randomly, whether car is hot or cold. reading many other similar complaints, it seems statistically improbable that so many airbag problems would occur without existence of systemic problem similar to my 2005 accord, which was recalled. please enforce similar safety concern in these series that use same airbag parts. until then, honda will not investigate without costly diagnosis fee and ambiguous expensive repair recommendations. hope it doesn't randomly punch me in the face while i'm doing 70 on i75!
Complaint filed: 2014-09-25
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 oldsmobile alero. while driving approximately 55 mph, the vehicle suddenly shut off. while merging to the side of the road, the engine suddenly restarted without the key being turned in the ignition. after driving approximately one mile, the failure recurred. the vehicle restarted on its own. the dealer stated that the ignition switch was faulty. the switch was replaced, but the failure persisted. the ignition switch was replaced a second time and the failure was remedied. the failure mileage was 67,000.
Complaint filed: 2015-11-30
Components: SERVICE BRAKES
break lines corroded through to failure. the failure occurred just after exiting a highway. abs engaged due to icy conditions the next time i depressed the break peddle it went to the floor without the breaks engaging. to the best of my knowledge no warning light was present on the dashboard. the breaks failed while driving and resulted in me running a red light. luckily it was early in the morning and no accident occurred.
Complaint filed: 2018-06-04
Components: ELECTRICAL SYSTEM,ENGINE
tl* the contact owns a 1994 nissan altima. while driving approximately 55 mph, the vehicle stalled without warning. the vehicle was coasted to the side of the roadway and was restarted. the failure recurred and the vehicle was towed to the contact's residence. the dealer was not called. the vehicle was later towed to an independent mechanic where the distributor was replaced. the failure recurred and the vehicle was towed to the contact's residence, and then later towed back to the same independent mechanic. the failure was unable to be diagnosed or repaired. the manufacturer was made aware of the failure and stated that there were no recalls for the vehicle. the failure mileage was approximately 192,000.
Complaint filed: 2014-09-21
Components: SERVICE BRAKES
the traction control and abs lights go on. now the abs does not function properly when warmer weather. reading only has shown the ecm has a faulty solder joint that wears down in summer. it is intermittent issue, but large safety risk. *tr
Complaint filed: 2014-03-12
Components: SEATS
while going around a turn i heard a snap and the drivers seat fell to the side. upon mechanic inspection found broken frame. *tr
Complaint filed: 2017-06-14
Components: AIR BAGS
takata recall - received notice in may 2016 of affected airbag, and still no remedy or plan of action.
Complaint filed: 2014-12-02
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 cadillac deville. the contact received a recall notice for nhtsa campaign number: 14v355000 (electrical system). the contact received an updated notice stating that the parts to remedy the vehicle were unavailable. the contact took the vehicle to the dealer and they verified that the parts were not available. the contact stated that when he went to start the vehicle, the engine would not turn over. all electricity to the vehicle failed and no lights were illuminated. the manufacturer was not made aware of the failure. the failure mileage was unknown.
Complaint filed: 2014-05-19
Components: AIR BAGS
truck colided with guard rail. bounced off, hit vehicle 1, then into vehicle 2 then stopped after hitting vehicle 3 a semi truck. all damage was done to front of the chevy silverado. at no time did the airbags deploy. silverado was determined to be totaled due to the excessive damage on the front. airbags should have deployed during one of the impacts. *js
Complaint filed: 2015-03-13
Components: STRUCTURE
dashboard is melting. *tr
Complaint filed: 2016-02-17
Components: STRUCTURE
the vehicles stock jacking locations are no longer considered as safe. they have deteriorated due to corrosion and rusting away. should someone decide to trust any one of the affected jacking locations, the structural integrity of the frame may crumple and break causing the vehicle to drop onto anyone performing work underneath, which may result in severe injury, or even death.
Complaint filed: 2014-03-16
Components: SERVICE BRAKES
while driving my 2004 chevrolet z71 crewcab silverado the brake pedal went all the way to the floor with no warning sign such as soft pedal or warning light. i avoided rear ending the car in front of me because i was going slow enough in traffic to use my emergency brake. upon inspection if found the brake reservoir below minimum and no visible leaks in my garage so i filled with dot3 fluid per owners manual. upon depressing the brake pedal seeking a firm pedal the rear hard brake line burst. further examination revealed all brake lines were rusted and in need of replacement, not just the burst line. my truck is not a daily driver and seldom driven on salted or chemical treated roads. when it is i always take is to my local car wash that has an undercarriage wash. i have noticed multiple complaints on brake lines for this vehicle with no recall. this is the first time i have ever heard of brake lines rusting to failure on a vehicle that is under 20 years old. please insist chevrolet do a recall before someone gets hurt and those of us that own this vehicle can be reimbursed, retroactively if necessary. thank you. *tr
Complaint filed: 2016-01-26
Components: ENGINE AND ENGINE COOLING
tl* the contact owns a 2000 chevrolet impala. when the contact attempted to start the vehicle, smoke appeared and the engine blew out. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 15v701000 (engine and engine cooling) and stated that the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the approximate failure mileage was 100,000. vin tool confirms parts not available. updated 04/13/16*lj
Complaint filed: 2016-10-01
Components: STRUCTURE
i contacted toyota about rusting of my 2001 tundra with 137000 miles on it. there are holes that you can put your thumb through in the frame. toyota said there was a limited recall and it has expired. why is this not a safety recall? is there any recourse here?
Complaint filed: 2014-07-21
Components: AIR BAGS
i was driving about 40 mph when i went threw a yellow light when a older lady turn in front of me, i hit her on the passenger side between the front n back dr, , pushing n rolling n totaling her small suv. she was not serious hurt. my airbags did not deploy. my envoy was still driveable . i took my envoy to my local gmc dealer to have them find prob why the airbags didn't go off, they or i called a rep for gmc, to come to sioux falls to investigate and he told me that the reason they didn't deploy was because i wasn't going fast enough for impact for deploy. i think that is bunch of bull. can someone help me ,is there anything i can do .i hear that a person can receive cash from gmc if a person s airbags don't go off. *tr
Complaint filed: 2014-08-22
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1996 grand cherokee. the contact stated that while driving at various speeds, the vehicle stalled. the contact also indicated that smoke was coming from under the hood. the vehicle was examined by an independent mechanic who diagnosed that the alternator was faulty. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was unknown. the vin was not available.
Complaint filed: 2015-02-13
Components: AIR BAGS
tl* the contact owns a 2004 bmw 330ci. the contact received notification of nhtsa campaign number: 14v428000 (air bags); however, the part to do the repair was unavailable. the contact was concerned about the timeframe of the recall repair and wanted the issue resolved as soon as possible. the approximate failure mileage was 88,000.
Complaint filed: 2019-06-04
Components: STRUCTURE
tl* the contact owns a 2002 toyota sequoia. while performing maintenance on the vehicle, the contact noticed that the frame had holes and was rusted underneath. there were no warning indicators illuminated. the vehicle was not diagnosed or repaired. the dealer and manufacturer were not contacted. the failure mileage was 170,607.
Complaint filed: 2016-12-27
Components: FUEL/PROPULSION SYSTEM
in the less than 2 years we have owned this truck, it has blown spark plugs 3 times.
Complaint filed: 2014-03-07
Components: POWER TRAIN
car drive light flashes and rear gear stopped working transmission faulty. *tr
Complaint filed: 2014-07-31
Components: STRUCTURE
tl* the contact owns a 2001 ford windstar. the contact stated that while driving at various speeds, there was a loud abnormal noise coming from the front of the vehicle. the vehicle was taken to the independent mechanic for diagnostic testing, who stated that the sub frame was completely rusted. the vehicle was not repaired. the vehicle was previously repaired under nhtsa campaign number: 11v030000 (structure, suspension), however the failure persisted. the manufacturer was notified of the failure. the approximate failure mileage was 200,000.
Complaint filed: 2015-07-28
Components: ELECTRICAL SYSTEM,STRUCTURE
when sitting in my driveway with the engine running i noticed a burnt odor smell from the dash area. the air conditioner was running on high blower and on the max setting of internal air flow. the blower stopped working shortly after this happened. upon inspection of the blower switch i found the switch had started to burn and melt at the connection for the max blower speed. i have replaced the switch twice now with the same problem,the circuit needs a relay in it to prevent the blower switch from over heating and causing the wire from burning up. at no time was the fuse blown on the circuit.
Complaint filed: 2014-12-05
Components: ENGINE
the timing chain went out and needs replaced. the engine cranks but will not turn over. our mechanic told us we're looking at a $1000 plus repair. *tr
Complaint filed: 2014-03-03
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1999 chevrolet astro. the contact stated that the vehicle caught on fire. the contact approached the vehicle and noticed that the entire front end of the vehicle was engulfed in flames. the fire department filed a report stating that the fire was due to on electrical issue. the manufacturer was notified of the failure. the failure mileage was 230,000. *tr
Complaint filed: 2016-04-04
Components: AIR BAGS
tl* the contact owns a 2003 jeep liberty. the dealer repaired the vehicle for nhtsa campaign number: 15v046000 (air bags). the vehicle was repaired; however, the air bag light illuminated after the repair. the air bag light was not illuminated when the vehicle was taken in for the repair. the manufacturer was not notified of the repair. the approximate failure mileage was 100,000.
Complaint filed: 2014-09-11
Components: POWER TRAIN
check engine light kept coming on and wouldn't go off. car was struggling to automatically shift into gear. when it got really hot, car would not start up right away. would take several times of having one foot on brake and one foot on gas to get it to start again.transmission is acting like it is slipping. just bought this used car last year. local honda dealership, don wessel, of springfield, missouri acted like everything was fine with the car when we bought it. took it in there they got the check engine light to go off but then it came back on a few days later. tried to get them to fix it but they wouldn't. took it to another place they, hooked it up to the computer and said that all cylinders were misfiring, and that there was a problem with transmission. trying to find a place to fix the transmission. we think dealership should fix it since we bought it there and they did not think anything was wrong even after we brought it back and told them that check engine light was still on and car is still acting up. *tr
Complaint filed: 2015-06-18
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 2500. the contact received notification of nhtsa campaign number: 14v770000 (air bags); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2017-10-10
Components: STRUCTURE
i have an excessive amount of frame rust and my vehicle has less than 150xxx miles and this is a severe safety hazard. i have read that there are many people who have experienced this and i am wanting to know what you guys could do to resolve this issue. i bought this vehicle and i do not want to resale because i do not want to sell it in this condition and i want to keep it but i also do not want to drive because of this. there's a lot of life left in this vehicle and it only has 126xxx miles so i need help
Complaint filed: 2014-11-05
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 cadillac deville. the contact stated that the key fob failed to lock and unlock the front passenger and both rear doors. the driver door was the only door that was unaffected by the failure. the contact mentioned that the failure started to occur after the vehicle was repaired under recall nhtsa campaign number: 14v355000 (electrical system). the vehicle was taken back to the dealer. the technician diagnosed that the fob was worn over time and did not offer any further assistance. the manufacturer was not made aware of the failure. the fob was not repaired. the failure mileage was 84,351.
Complaint filed: 2016-01-14
Components: AIR BAGS
takata recall. i am trying to find out if i have takata air bags in my 2004 honda accord and why it has not been recalled. i wrote american honda motor co., automobile customer service in torrance, ca and all they would tell me in a phone call is my 2004 honda accord is not included in the recall and to contact the nhtsa for information as to why my 2004 honda accord is not in the recall. does my vehicle have takata air bags? if it does why is my 2004 honda accord not included in the takata air bag recall? honda said i should take my vehicle to an authorized honda dealer and pay to have it inspected if i want to know what kind of air bags are in my vehicle. i see that 2004 honda accords are included in the list of affected vehicles for the takata air bag recall - why have i not been notified of the recall? i bought the car new and have been the sole owner. is my 2004 honda accord safe to drive?
Complaint filed: 2014-07-18
Components: STRUCTURE
tl* the contact owns a 2002 ford ranger. the contact stated that while traveling approximately 30 mph over a road bump, the rear frame became detached along with the cross member, causing the spare tire to fracture. the contact inspected the vehicle and noticed that the two cross members, the frame bedding and the rear frame was rusted and corroded. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 93,000.
Complaint filed: 2015-08-29
Components: STEERING
i was at a stop sign, headed straight, on a road that is a hill, and i was headed down hill. the steering wheel didnt seem to be to be responding properly, so i attempted to move forward slowly and tried to get over to the right. i was unable to control the car and drifted down the hill and into a tree. the whole front end , hood and both fenders are damaged. i am sure we had paower steering recall work done, this is awful. the car was not worth a whole lot but it was in pretty good condition. we didnt have collision coverage so now i have a real total loss.
Complaint filed: 2015-12-23
Components: AIR BAGS
letter from senator john mccain on behalf of constituent re the safety restraint system on his 2003 toyota avalon. *smd the consumer stated toyota issued a recall for the safety restraint system. the recall letter stated if the repair was related to the condition, it would be considered for reimbursement. toyota denied the consumer's request for reimbursement, because they claimed the spiral cable was not part of the problem. *jb
Complaint filed: 2014-09-16
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 saturn sl. the contact stated that while driving at 30 mph, the key intermittently released from the ignition. the failure occurred on two occasions. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 100,000.
Complaint filed: 2014-10-23
Components: AIR BAGS
ran over a manhole that was covered all the sudden airbags went off driver and passenger smashed windshield .and sent daughter to hospital 27 weeks pregnant this vehicle has lots of problems its dangerous! we have drove over that same section of road in other vehicles many of times never seen this before! they should recall these airbags! *tr
Complaint filed: 2021-10-14
Components: SERVICE BRAKES
shifter cable broke off and the car was not able to brake/stop. had it towed and doral toyota reinstall shifter cable assy on. 09/03/2021. if you need it have the invoice and proof of payment, too. this is a huge safety risk! cable assy transmission broke off. vehicle will not stop. had it towed and doral toyota order parts and performed the labor on 04/08/2015. have the invoice and proof the payment, too. this has happed to this vehicle twice and there is no recall(?)
Complaint filed: 2016-03-03
Components: SERVICE BRAKES
tl* the contact owns a 2004 acura mdx. the contact stated that the brake system failed. the contact had to engage the brake pedal at a longer distance to be able to stop. in addition, the brake pedal would remain stuck to the floorboard when depressed and the brake warning light illuminated while the failure occur. the contact diagnosed that the stability assist module failed. the manufacturer was notified of the failure. the vehicle was not repaired. the failure mileage was 171,000.
Complaint filed: 2015-01-08
Components: SERVICE BRAKES
my wife was driving vehicle and tried to apply brakes and they went completely to the floor. she had no brakes and she coasted into a parking lot and put the transmission in park. very lucky no accident because the brake lines rusted out under the vehicle an had no warning or lights to show problems. *tr
Complaint filed: 2015-05-11
Components: AIR BAGS
tl* the contact owns a 2003 toyota sequoia. the contact received notification of nhtsa campaign number: 14v312000 (air bags); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.
Complaint filed: 2019-09-19
Components: SERVICE BRAKES
tl* the contact owns a 2005 chevrolet suburban. while driving 20 mph, the brake pedal was depressed and traveled to the floorboard. the contact had to apply the emergency brake and veered the vehicle to the shoulder of the road, which allowed the vehicle to come to a complete stop. the vehicle was towed by onstar to denooyer chevrolet (127 wolf rd, albany, ny 12205, (518) 458-7700) where it was diagnosed that the brake lines needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 111,795.
Complaint filed: 2014-07-18
Components: ENGINE
blown rod . bad motor . the 4 runner had a 4 wheel drive engine in it that came stock in a 2 wheel drive 4 runner? it blew out a rod on me and these sr5 motors are suppose to last a long time? 98,432 is low for me. *tr
Complaint filed: 2014-07-24
Components: SERVICE BRAKES
the problem: brakes failed while vehicle was running. after a hard brake at a stoplight and driving briefly, the brake pedal went straight to the floor barely stopping the vehicle. brakes were extremely mushy to non-existent at times. repair work: local gmc service department indicated the brake line had rusted out and they replaced it for close to $1,600. per the invoice repairs included: brake system repair/labor, brake flush kit, pipe kit and fluid. (when asked about brake line issues later, the dealership stated they have never heard of any problems regarding them with gmcs.) how it happened: while driving with my wife and children in the vehicle, i had to break hard when i came around a bend to a red stoplight. though the brakes worked, they felt like they were giving just a little after i finally came to a stop. we preceded another 15-miles with no incident and pulled into restaurant drive-thru. while sitting in the drive-thru lane with the vehicle in gear and my foot on the brake, all of a sudden my foot went to straight to the floor and the vehicle jumped forward. thankfully there was enough space between my vehicle and the vehicle in front of me so that i didn' hit them. i immediately shifted it out of gear to stop the vehicle from moving forward. at this time i noticed a warning light had come on indicating to check brakes and that the abs was off. i tested the vehicle in a nearby empty parking lot to see if it was still drivable and the brakes appeared to have only a little bit of 'stoppage' though the pedal was to the floor. i realized it took 50-100 yards to stop the vehicle with brake fully pressed and no gas when we were going 20-25 m/h. *tr
Complaint filed: 2014-02-26
Components: VEHICLE SPEED CONTROL
tl* the contact owns a 2003 saturn ion. the contact stated that the vehicle suddenly accelerated while the driver attempted to cross an intersection. the driver was able to shift the gear into neutral, move onto the road shoulder and release the accelerator pedal that was stuck to the floor board. the vehicle returned to normal function after restarting but only for a brief moment. the failure was experienced several times. the contact's mechanic cleaned the throttle however, the failure was not corrected. the vehicle was taken to dealer to have a diagnostic performed. the vin was not available. the manufacturer was made aware of the failure. the failure and the current mileage was 80,000.
Complaint filed: 2014-11-19
Components: AIR BAGS
tl* the contact owns a 2002 mercedes benz e320. while driving approximately 10 mph, another vehicle crashed into the rear passenger side door of the contact's vehicle. the air bags deployed and metal shavings came out of the air bags. the contact was injured and required medical attention. a police report was filed. the vehicle was taken to an independent mechanic who stated that the air bags needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 140,000. updated 01/27/15
Complaint filed: 2017-06-03
Components: STRUCTURE
frame badly rusting out. the toyota dealer sprayed it out a few years ago but now rusted rear differential is leaking. the whole rear axle a single welded piece. this particular vehicle was purchased and used in connecticut (ct), garaged and presently has 98k miles on it.
Complaint filed: 2016-10-28
Components: STRUCTURE
tl* the contact owns a 2004 toyota 4runner. the contact took the vehicle to be inspected and was advised that the frame was rusted and needed replacement. there were no recalls for the vehicle. the failure mileage was unknown.
Complaint filed: 2014-04-04
Components: ELECTRICAL SYSTEM
i, 12 years ago was driving my ml 500 mercedes on us 23 between ann arbor, michigan and sylvania, in ohio. my car suddenly lost all power. i fortunately was able to swerve to the right and the car stopped. this occurred twice. i have since sold my car several years ago. i called my dealership in sylvania at the time, and they checked with mercedes, who relayed that it has to do with the weight of the keys on my keychain. this sounded eerily similar to what apparently has occurred with the gm cars being recalled. please make sure this issue is investigated further so that no injuries that can be prevented happen . regards, *tr
Complaint filed: 2019-01-19
Components: STRUCTURE
this vehicle has two safety recalls but toyota refuses to address the issue because they say its too old of a recall. and it not a new vehicle.
Complaint filed: 2014-09-30
Components: SERVICE BRAKES
the abs light comes on at different times, different speeds, and different weather conditions, although wet conditions and bumpy roads seem to guaranteed it comes on. *tr
Complaint filed: 2016-03-02
Components: AIR BAGS
we were in an accident on 2-28-2016 and was hit from the side and pushed into a ditch while passing a ford 250 he turned into us while driving 50 mph. the airbags did not go off.
Complaint filed: 2019-06-27
Components: ELECTRICAL SYSTEM,ENGINE
tl* the contact owns a 2005 acura mdx. the contact stated that the vehicle experienced reduced engine power with the potential of an internal electrical failure. the vehicle stalled more than once without warning. the vehicle was taken to an independent mechanic to be diagnosed. the diagnostic results were not disclosed. the vehicle was unable to be driven safely. the dealer was not contacted. the manufacturer was notified of the failure. the vehicle was not repaired. the vin and failure mileage were not available.
Complaint filed: 2019-12-03
Components: SUSPENSION
tl* the contact owns a 2001 honda passport. the contact stated that her son discovered corrosion forming around the axle and the suspension of the vehicle. the contact called pearson honda (14001 hull street rd, midlothian, va 23112, (804) 745-0300) and was informed that the vehicle was not included in a recall. the contact discovered nhtsa campaign number: 10v436000(suspension), which she linked to the failure. the vehicle had not been repaired. the manufacturer was not contacted. the failure mileage was 97,000.
Complaint filed: 2015-01-03
Components: STEERING
my power steering failed without warning while driving on the freeway it still assist randomly but has dead spots as you turn the wheel and is very inconsistent every time i drive the car it acts differently this makes the car even more unsafe to drive because the wheel doesn't return to center and also has easy and hard spots as you turn the wheels to steer they recalled 1 million cars of the same make for power steering loss why is mine not recalled if it is not safe to drive gm has been caught hiding problems why are people like me endangering their own lives because gm cant be honest and open about the issues with their cars i feel like im in a death trap i am still waiting on the ignition switch recall part to come in its been well over a month since the dealer said the parts would be a few weeks im just hoping i don't have a takata airbag. *tr
Complaint filed: 2014-11-17
Components: SERVICE BRAKES
tl* the contact owns a 2003 gmc sierra. while attempting to reverse out of the driveway, the brake pedal depressed to the floor and the brakes failed to engage. the brake system malfunction indicator illuminated on the instrument panel. after stopping the vehicle, the contact noticed that there was a trail of brake fluid leaking from underneath the vehicle. the contact determined that the rear brake lines were excessively corroded and needed to be replaced. the contact repaired the vehicle himself. however, the failure recurred. the dealer and manufacturer were not made aware of failure. the vehicle was not repaired. the failure mileage was 160,000.
Complaint filed: 2014-10-30
Components: AIR BAGS
tl* the contact owns a 2005 cadillac deville. the contact stated the air bag warning indicator was illuminated. the vehicle was not taken to a dealer or independent mechanic. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 110,000.
Complaint filed: 2018-11-08
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet malibu. the contact stated that the ignition switch failed and the contact was unable to start the engine. the contact spoke with doug henry chevrolet tarboro (809 west wilson street, tarboro, nc 27886, (252) 823-3145). the dealer did not perform a diagnostic test, but advised the contact that the ignition switch needed to be replaced and the security system needed to be updated. the vehicle was not repaired. the manufacturer was contacted. the failure mileage was 145,000.
Complaint filed: 2015-09-11
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v313000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. .updated 10/15/15 *bf updated 3/28/2016*js
Complaint filed: 2015-04-14
Components: AIR BAGS
tl* the contact owns a 2003 honda cr-v. the contact received notification of nhtsa campaign number: 14v351000 (air bags); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.
Complaint filed: 2014-07-03
Components: SERVICE BRAKES
un-expectant failure of corroded brake line wife was operating a 2002 chevrolet tahoe on a 4 lane divided highway at approximately 45 mph. when approaching an intersection, the light turned red and when she applied the brakes, the brake pedal ??went to the floor?? and the vehicle could not be stopped before entering the intersection. wife kept pressure on the pedal and the vehicle finally came to a complete stop approximately 50 yards beyond the intersection. she was able to pull the vehicle into a parking lot a short distance later. figuring the vehicle traveled approximately 100 yards from first applying the brakes until the vehicle came to a complete stop. upon inspection, determined that one of the brake lines ruptured just below the driver??s side door. the line that ruptured was very corroded in the vicinity of the rupture. all of the brake lines in the vicinity of the rupture also appear to be very corroded. plans are to replace all of the brake lines. had a similar problem with a 1999 pontiac grand prix where one of the brake lines failed un-expectantly due to corrosion. all of the brake lines on the grand prix were also replaced at the time of repair. both vehicles are/were well maintained and garaged. *tr
Complaint filed: 2014-07-31
Components: AIR BAGS
2000 lincoln town car. consumer writes in regards to passenger side airbag exploded for no apparent reason. *smd the consumer stated he and his wife were traveling on a straight, dry smooth, paved road, when the incident occurred. *jb
Complaint filed: 2014-08-29
Components: SERVICE BRAKES
going out of drive brake pedal went to floor. later turned out to be a brake line ruptured from being corroded. truck rolled backwards and struck a tree causing minor damage to the bumper. not reported to insurance because deductible higher than damage. this failure of the break line happened once before in 10/2009. luckily no injuries but the number of these incidents point to a hazardous flaw that gm should address. *tr
Complaint filed: 2016-08-31
Components: AIR BAGS
tl* the contact owns a 2006 bmw 325ci. the contact received notification of nhtsa campaign number: 15v318000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2015-09-23
Components: STRUCTURE
tl* the contact owns a 2001 isuzu rodeo. while driving approximately 40 mph, the vehicle jerked. the vehicle was taken to an independent mechanic who diagnosed that the subframe had severely rusted and caused the rear of the frame to separate. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 142,169.
Complaint filed: 2015-06-30
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 oldsmobile alero. while driving at 60 mph, the key fell out of the ignition switch causing the vehicle to stall. several months later, the contact received notification of nhtsa campaign number: 14v400000 (electrical system). the recall was performed; however, the turn signals failed to illuminate without the contact having to jiggle the ignition switch. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 127,000. updated 09/03/15*lj the consumer had a new cut at the dealer, and it solved the turn signal problem. updated 10/16/16*jb
Complaint filed: 2015-03-19
Components: AIR BAGS
tl* the contact owned a 2005 chevrolet cobalt. while driving at unknown speeds, the vehicle veered off the road and flipped over. the air bags did not deploy. the vehicle was destroyed. the contact sustained unknown body injuries and medical attention was required. a police report was filed. the manufacturer was not notified of the failure. the failure mileage was unknown. updated 7/9/15*cn