vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2014-09-29
Components: ELECTRICAL SYSTEM
while exiting off of linwood to j .c. lodge southbound. there was a van that stopped at the end of the ramp. someone had thrown tires on to the express way. after he pulled off i saw the tires and slammed on my brakes.i was unable to move my car it had cut off. there was no music or lights on in my car. 30 -40 seconds later i was rear- ended. my trunk was pushed into the backseat.while at the scene the driver who hit me became very belligerent and continuously asked ' why was i just sitting there?. i was taken by an ambulance to henry ford hospital on w. grand blvd. the officer at the scene came to the hospital. he asked me questions about the crash. i told him "it got dark and quiet". it was my ignition switch. both rotator cuffs were torn, disc in my back was displaced,broke my toe on my left foot, sprained my ankle, surgery recommended for both knees and rotator cuffs. i also have extreme joint pain and swelling all over my body. had surgery on my left rotator cuff. i know walk with a cane. i cannot sit or stand for long periods of time. months and months of physical therapy and pain medication. it killed mines and my family's life as we once knew it. *tr
Complaint filed: 2014-10-03
Components: SUSPENSION
while driving the front drivers side ball joint broke. *tr
Complaint filed: 2022-06-17
Components: FUEL/PROPULSION SYSTEM
my 15 yr old driver in training,, was leaving town with myself and her father the engine just stopped running causing us to lose all movement of car had to coast to the side of highway { busy with semis} had to call tow truck to come get it ,, it wouldn't start after trying a few times . and also the seat belts lock tight and will not give when pulled on them leaving you strapped tight in the seat you have to unhook them to release them . very uncomfortable when you traveling
Complaint filed: 2015-12-31
Components: ELECTRICAL SYSTEM
takata the blower moter comes on then goes off and now it dont work did reseach and it said there r problems the the connector it gets over heated and melts i dont know if that is happining to mine but i dont thing the bower motor is bad i think its the connector
Complaint filed: 2019-08-29
Components: SERVICE BRAKES
reported earlier today under confirmation 11252283 about trying to move the gearshift from park into drive so car can be driven. now gearshift still not working and remaining in park but also the brake lights and headlights refuse to shut off. the battery had to be disconnected so the brake lights wouldn't drain the battery dead. now the mechanic is saying there's a recall on the brake stoplight switch on this 2004 ford taurus.
Complaint filed: 2022-05-17
Components: AIR BAGS
the contact owned a 2002 honda odyssey. the contact received notification of nhtsa campaign numbers: 19v501000 (air bags) and 19v182000 (air bags) and requested to be removed from the recall distribution list because the vehicle was sold. the local dealer and manufacturer were not contacted.
Complaint filed: 2019-11-04
Components: AIR BAGS
the srs light stays on while driving.
Complaint filed: 2015-10-20
Components: STRUCTURE
tl* the contact owns a 2001 ford taurus. the contact stated that during rainy weather, the passenger side of the vehicle filled up with water behind the dashboard. the vehicle was taken to a dealer where it was diagnosed that a rain hat extension kit needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 50,000. updated 1/12/16 *cn
Complaint filed: 2016-06-15
Components: AIR BAGS
air bag light comes on when you move the seat forward or backward. should be covered by a recall, but when i call the dealer i am told that there are not open recalls on my vehicle. yet, the recall list for fixing the air bag system lists 2002 hyundai.
Complaint filed: 2015-09-20
Components: SERVICE BRAKES
i was driving in appomattox va when i step on break i had no breaks. two of lines had bust.
Complaint filed: 2022-10-27
Components: STRUCTURE,SUSPENSION
the contact’s son owns a 2003 ford windstar. the contact stated that while her son was driving 10 mph and making a turn into a parking lot, the vehicle stopped as the rear tires collapsed inside the wheel well. the contact was able to park the vehicle. the vehicle was towed to the dealer where it was diagnosed that the rear axle had fractured. the manufacturer was notified of the failure and informed the contact that they would cover the repair; however, the dealer informed the contact that they could not repair the vehicle as the subframe was severely corroded. the dealer also informed the contact that the vehicle was previously repaired under nhtsa campaign number: 11v030000 (structure) in 2011. the vehicle was not repaired. the vehicle was towed back to the residence. the failure mileage was approximately 150,000.
Complaint filed: 2015-04-23
Components: AIR BAGS
tl* the contact owns a 2003 toyota corolla. the contact received notification of nhtsa campaign numbers: 14v312000 (air bags) and 15v043000 (air bags). the contact stated that the part was not available for months. the dealer did not give a specific date for when the part would become available. the manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. the contact had not experienced a failure.
Complaint filed: 2014-05-07
Components: POWER TRAIN,SERVICE BRAKES
tl* the contact owns a 2004 saturn ion. the contact stated that while driving 30 mph, she attempted to depress the clutch pedal but noticed that the pedal had raised eight inches from where it normally was, preventing her from shifting gears. the contact mentioned that the vehicle eventually stalled and was towed to an independent mechanic where the technician diagnosed that the clutch pedal was fractured. as a result, the master cylinder, slave cylinder and the clutch pedal needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was repaired. the failure mileage was 77,362 and the current mileage was 79,810.
Complaint filed: 2015-10-19
Components: AIR BAGS
tl* the contact owns a 2005 bmw x3. the contact started the vehicle and the air bag warning indicator illuminated continuously. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 85,000.
Complaint filed: 2016-09-07
Components: SERVICE BRAKES
lost all braking power while driving. pedal went to the floor. drove home slowly, looked underneath and the front brake line had rusted through. puddles of brake fluid.
Complaint filed: 2015-10-29
Components: AIR BAGS
tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 12/29/15*lj
Complaint filed: 2015-02-25
Components: AIR BAGS
tl* the contact owns a 2003 honda civic. the contact received notification of nhtsa campaign number: 14v349000 (air bags) and stated that the part needed was unavailable to perform the repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2015-09-30
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
tl* the contact owns a 2003 toyota mr2 spyder. while driving at an unknown speed, the vehicle suddenly accelerated without the accelerator pedal being depressed. the contact mentioned that the vehicle spun out of control and crashed into a curb. the air bags did not deploy. a police report was not filed and no injuries were sustained. the vehicle was driven to the contact's residence. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 55,000.
Complaint filed: 2015-08-31
Components: ELECTRICAL SYSTEM
alternator harness wiring and fuse box are under-engineered for electrical conditions and output given by alternator. this is the second time in one year i have to replace the fuse box and alternator harness wiring due to risk of engine bay fire. many other vw owners in this generation and different models also have this problem with their vehicles. i believe this should be recalled and it is extremely dangerous to go unnoticed.
Complaint filed: 2016-07-04
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
windshield cracked from the bottom where it meets the hood of the car. driver's side window does not go down. i only hear a clicking sound. water pump, oil pan and valve cover gaskets failed prematurely. i can't shift the car into first gear without multiple attempts.
Complaint filed: 2014-07-03
Components: ELECTRICAL SYSTEM
the computer - bcm - failed and all it controls went off. this included lights, door locks, radio. *tr
Complaint filed: 2016-09-02
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 mazda mpv. the contact received notification of nhtsa campaign number: 16v354000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2015-01-21
Components: POWER TRAIN,SERVICE BRAKES
tl* the contact owns a 2004 chrysler pacifica. while driving approximately 30 mph, the contact attempted to engage the brakes and the vehicle jerked forward. the failure recurred several times. the vehicle was taken to an independent mechanic, but was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 150,000.
Complaint filed: 2020-08-06
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 chevrolet impala. the contact stated that several attempts were needed to start the vehicle. the contact stated that the failure was due to the ignition switch. the vehicle was taken to denny menholt chevrolet (3000 king ave w, billings, mt 59102) on several occasions however, the vehicle was not repaired due to the cost. the contact stated that the failure recurred. the manufacturer was not made aware of the failure. the failure mileage was approximately 279,303.
Complaint filed: 2014-08-01
Components: SERVICE BRAKES
without warning, leaving my driveway, my husband was on his way to pick our 2 year old up from the babysitter and the brake pedal went to the floor. a warning alarm simultaneously alerted me of the brake failure. thankfully, this happened in our driveway on the way to pick up our child! i can't imagine the potential tragedy had it happened on the road. upon inspection of the brake lines, they were seriously rusted and practically crumbled in my husband's hands. *tr
Complaint filed: 2015-07-11
Components: SERVICE BRAKES
pulling into driveway at my brother's house and brake line rusted through causing my to on this downhill grade run into another vehicle at his house. damaged the bumper and grill on my truck and his bumper and hood of his car in an olds alero. replacing all brake lines with stainless steel and not repairing the damaged parts due to gm being cheap on such a vital part.
Complaint filed: 2017-07-11
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 honda accord. while the vehicle was parked with the ignition in the on position, the key could be removed. on a separate occasion, the vehicle rolled away. the vehicle was taken to a local dealer (saccucci honda 1350 w. main road, middleton, ri 02842) where it was diagnosed that the ignition switch failed and needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and provided no further assistance. the failure mileage was approximately 124,000. updated 08/31/17*lj the consumer stated the key could be removed from the ignition while the vehicle was in drive. the model was previously subjected to a recall, but the vin was not included. *js
Complaint filed: 2017-01-26
Components: STRUCTURE
i found out my pacifica engine craddle is rusted all the way through. chrysler told me my car was under the extended warrenty but it expired in 2014. i did not know about the rust until now.
Complaint filed: 2014-12-22
Components: AIR BAGS
tl* the contact owns a 2004 honda odyssey. the contact stated that rust was discovered underneath the passenger side air bag inflator. the contact stated that the vehicle was repaired under nhtsa campaign number: 14v351000 (air bags). the manufacturer was notified of the failure. the approximate failure mileage was 110,000.
Complaint filed: 2018-03-09
Components: ELECTRICAL SYSTEM
ignition switch sometimes starts ok but not all the time have change starter and fuel punp dealer purchase and installed oem dealer checked car is stationary but will not start all the time
Complaint filed: 2016-11-29
Components: STRUCTURE
tl* the contact owns a 2004 toyota tacoma. the contact stated that the frame of the vehicle was rusted. the vehicle was taken to a dealer where it was diagnosed that the area for the spare tire was rusted. the manufacturer was notified of the failure. the failure mileage was 90,000.
Complaint filed: 2014-11-26
Components: ELECTRICAL SYSTEM
2004 cadillac deville consumer seeking reimbursement for out of pocket expenses *cn the consumer stated on september 13, 2013, he could not get the vehicle to start, until he jiggled the ignition key. the ignition switch was replaced. the dealer informed the consumer, the ignition was not part of the recall, only the ignition key was. *jb
Complaint filed: 2014-07-09
Components: SERVICE BRAKES
brakes failed in driveway. upon inspection i noticed that the lines were badly rusted and one of the two under the hood had ruptured. there was no warning and fortunately no one was injured as i was not driving on the highway at the time. *tr
Complaint filed: 2015-10-28
Components: STRUCTURE
tl* the contact owns a 1997 toyota 4 runner. the contact stated that the rear frame fractured. the vehicle was towed to an independent mechanic but was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 261,909. the vin was not available.
Complaint filed: 2014-04-25
Components: ELECTRICAL SYSTEM
bob utter ford auto dealership in sherman, tx tried to sell us a car that the odometer reading didn't match the carfax or its own registration sticker on the windshield. when we returned the vehicle they became verbally confrontational to us. we requested the paperwork they had made us sign to take the vehicle home for an overnight test drive. it had our personal identification information on it that we did not want to leave in their hands. they began stalling tactics and then verbally ordered us off their property. *tr
Complaint filed: 2019-04-01
Components: SEATS
i was in a front end collison on 3 12 2019. the driver seat track broke upon collision causing me and the seat to be sent forward into the dash causing personal injury. the lever that moves the seat disconnected and the whole mechanism came toward the dash
Complaint filed: 2021-07-26
Components: STRUCTURE
the contact owns a 2004 lexus gx470. the contact stated that the vehicle was parked when he noticed there was a crack on the dashboard. the contact was not sure what caused the dashboard to crack. the dealer was made aware of the failure and referred the contact to the manufacturer for assistance. the vehicle was not repaired. the manufacturer was made aware of the failure and a case was opened. the manufacturer informed the contact that there had been a customer support program for the dashboard failure which expired in 2017. the contact had not been made aware of the special program. the approximate failure mileage was 105,000.
Complaint filed: 2016-09-10
Components: SERVICE BRAKES
takata recall. this is my third event relating to brake line failure. this event, i was driving and noticed the brake pedal became spongy. further inspection showed a leak of brake fluid above my fuel tank and at the left front tire. there appears to be fluid on the frame of the truck behind the driver side front tire. i have not been able to inspect the line above the fuel tank at this time. i have attached a photo of the wet frame behind the left front tire. it shows a rusted brake line. the first two events my juvenile son was driving. for all events we were extremely fortunate to be operating in our yard, so no accidents. the first two events happened approximately 2 years ago. inspecting the brake lines that failed, showed that these lines were severely rusted. as a matter of fact, inspecting the lines that are visible, they all show signs of rusting. i am fortunate to be able to repair this type of malfunction, so i do not have any dealer paperwork to document the repairs. i have no doubt that there are many other owners of general motor trucks out there who have experienced the same issue and like myself decided to just repair it themselves, avoiding the complaint process. or, i question if, like myself, they even have knowledge of how to file a complaint. please forgive me for the last expression of frustration. finally, how many people are going to have to die for this to become serious enough for a recall order? thank you for your attention to this very serious matter!!!
Complaint filed: 2015-01-13
Components: STRUCTURE
took truck to mechanic. vehicle has 240,000+ miles. frame is rusted out and all associated parts, i.e. brake cables etc. and unsafe to drive. truck is in california, subject to ocean air/salt. california not one of states under frame recall/replace for rust. many toyota forums with complaints from other similar owners in "non-recall" states with excessive frame rust. mechanic showed me a 1993 ford pick up with nearly no rust on frame. toyota should apply the recall conditions to all states, not just those that use salt on roads. i am 3rd owner and never received any recall notice. for safety, toyota should have notified all owners, whether vehicle subject to recall or not. *tr
Complaint filed: 2014-08-09
Components: ELECTRICAL SYSTEM
digital dash went out cant see gauges neither speed. *tr
Complaint filed: 2016-07-07
Components: SEAT BELTS
tl* the contact owns a 1994 nissan quest. the contact stated that the driver and passenger automatic seat belts stopped working. the seat belt warning indicator illuminated until the seat belt was buckled manually. the vehicle was taken to the dealer where it was diagnosed that the automatic seat belt control module failed and needed replacement; however, the part required was no longer manufactured to perform the repair. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 148,000.
Complaint filed: 2015-12-30
Components: STRUCTURE
tl* the contact owns a 2004 toyota tundra. while performing an oil change on the vehicle, the technician diagnosed that there were blisters and corrosion on the frame. the failure occurred after the vehicle was taken to the dealer to be serviced for corrosion. the manufacturer was notified of the failure. the failure mileage was approximately 134,203.
Complaint filed: 2019-03-25
Components: AIR BAGS
takata recall - failure to comply
Complaint filed: 2016-02-23
Components: SERVICE BRAKES
the brake line system is incredibly rusted. i have never seen so much corrosion before on a vehicles brake lines. luckily, the line that runs front to back ruptured while moving slowly down my own driveway! i looked at the rest of the lines underneath the truck and was amazed at the condition of these lines. i am very disturbed that these lines are so badly effected by "normal" new england road conditions. it is quoted from the dealer that it will cost me $1300.00 or more to replace the line set. disgraceful.
Complaint filed: 2023-03-23
Components: SERVICE BRAKES
the contact owns a 2003 jeep wrangler. the contact stated that while her daughter was attempting to park the vehicle, the brake pedal was extremely difficult to depress, and the vehicle did not immediately stop. the cause of the failure was not yet determined. the manufacturer and local dealer were not yet notified of the failure. the failure mileage was 217,000.
Complaint filed: 2018-08-24
Components: AIR BAGS
i took my car in for recall repairs on airbags may 2017 i was in a car accident july 6, 2017 driver side airbag didn't deploy causing me to suffer injuries to my chest via the steering wheel the passenger airbag deployed partially however upward and threw out sparks burning my 17 year old daughters nose i was driving at about 40-45 mph on a main street when a car turned left in front of me i hit the side of his car i wont upload images of my injuries as it is my breast, chest , and stomach area
Complaint filed: 2017-09-25
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 chevrolet impala. while the vehicle was stationary, the ignition failed. the contact stated that the vehicle would not start when prompted. the vehicle was towed to an independent mechanic where it was determined that an ignition lock failure occurred. the independent mechanic replaced the ignition key lock, cylinder, and ignition switch on the vehicle. the dealer was not contacted about the failure. the manufacturer was not made aware of the issue. the failure mileage was 90,000. updated 12/13/2017 *ln *tt consumer stated several dealers were contacted and no help with faulty "key fob". updated 7/20/18*jb *tr
Complaint filed: 2021-12-12
Components: SERVICE BRAKES
i have 2000 ml 430. when i drive my car once a while brakes will engage without the warning, no matter how fast or slow i go. it is a very scarry situation. the shop i went to replaced the abs module and the problem went away for about 6 months. after that i have experienced one more hard braking but again everything went to "normal". i do take good care of mine old ml 430 and the car is in in excellent condition,, so lack of proper maintenance is not an issue here. no matter what it is, i drive my car with both hands on the steering wheel since. i have posted a thread about this in facebook and other mercedes benz forums and asked how many others have experienced this brakes locking issue, and it is not a good outlook. there are so many instances where people have had near collisions and rear-endings. some people have been in collisions because of this. the problem exists in older and newer cars as well. too many instances for my liking. i'm not sure there are some instances that caused death we don't even know about. this is alarming issue. i thought i was the only one having this problem but apparently a lot of mb owners are dealing with that. why mercedes benz does not have a recall? why they are ignoring this? i do not feel safe driving the car and do not let any members of my family use the car anymore. since this happened to me on several occasions i am the only one who kind of "knows" how to handle the car when it happens. scarry and outrages. i hope you can investigate the issue and help us resolving this dangerous situation. thank you.
Complaint filed: 2016-05-25
Components: STRUCTURE
door has a broken weld, the whole door swings open as the weld is the stopping device. this is a manufacture defect and i am not able to get help from toyota on this as it has been broke for over 4 years.
Complaint filed: 2016-09-25
Components: SERVICE BRAKES
truck makes grinding noise and wont stop i eas deiving it in the highway . brake ligths and check engine came on .tok it to check the check engine and it says code c1179 delta s sensor. i have been doing some research and look like there is a lot of complains regarding this issue.please help is my wife and kid daily truck.
Complaint filed: 2017-07-26
Components: ENGINE
i have a broken exhaust manifold bolt. it is a known problem and is impacting my smog certification and safety.
Complaint filed: 2014-08-13
Components: STRUCTURE
took my escape in to local ford dealership for repair of safety recall 14v-165. the dealership told me that the corrosion on the subframe and engine cradle was more extensive than what the recall has ever dealt with and that the installation of just the reinforcement crossbrace on the subframe will not fix the problem only "bandaid" it. the corrosion is so bad the part is going to break under any driving conditions and can therefore cause a crash. so now i have called the ford motor company to dispute the problem to be fixed properly but they denied my claim and i am therefore still without a vehicle to drive because mine is unsafe to drive. *tr
Complaint filed: 2014-03-25
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1998 buick regal. the contact stated that while driving 50 mph, the vehicle stalled as all of the warning lamps illuminated on the instrument panel. the vehicle was towed to the dealer where the technician diagnosed that the ignition switch was defective and needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was not made aware of the failure. the vehicle was repaired. the vin was not available. the failure mileage was 50,000 and the current mileage was 118,000. updated 05/12/14*lj *tr
Complaint filed: 2016-03-28
Components: AIR BAGS
takata recall. car's air bags deployed when car was started. car was in park. it was not even going to be driven only started to put down the windows. as soon as the key was turned both airbags deployed causing the dash to pop out of place and crack the windshield.
Complaint filed: 2014-07-10
Components: ELECTRICAL SYSTEM
my car as well as other gm cars of my year, 2000-2006 have experienced a "no-start" condition when the key is turned to the start position to start the engine. it is a very prevalent problem that occurs with gm's passlock anti-theft system. my car does not start right away at times. the "security" light would illuminate while driving and when i tried to start the car, it would not turn on at all. while it won't start, the "security" light would flash several times. it takes over 10 minutes for the car to start. although, this may not seem like a life-threatening recall, but it can be. if anyone were to be in a very dangerous area and the car takes over 10 minutes to start, the odds of that person getting hurt or possibly killed are extremely high! gm has never ever recalled their passlock issue, and it can cost over $2,000 to repair the problem for which there is no guarantee that it will fix the problem. please take this matter seriously, it can cost someone's life, someone's lost wages for work, and a host other unfortunate results if it's going to take a car over 10 minutes to start because of a faulty, anti-theft system. *tr
Complaint filed: 2022-10-02
Components: ELECTRICAL SYSTEM
this has happened to me 3 times in the past 3 months. while driving interstate highway at night and traveling 65 to 70 miles per hr., without any warning or symptoms, the headlights turn off. they then turn on and off a few times and then seem to correct themselves and stay on. this happens on trips after 1 hour or more. has never occurred on shorter trips under 1 hour. very dangerous and scary when it is so dark you can't see to pull over off the highway and also worried about vehicles approaching from behind not being able to see you in time. i replaced the headlight switch last week thinking that was the problem, but it happened again last night on my trip back from n.y.
Complaint filed: 2014-08-27
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 pontiac grand prix. the contact stated that the engine remained on when the key was removed from the ignition. the failure occurred on numerous occasions. the vehicle was taken to a dealer where the failure was unable to be duplicated. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 134,361.
Complaint filed: 2014-05-20
Components: SERVICE BRAKES
brake line failure due to corrosion. *tr
Complaint filed: 2020-06-19
Components: STRUCTURE
a lot of rust on the frame and rust underneath. clean and well taken care but the rust still exist. i even have to replace the exhaust because it fall off due to the rust. the rust underneath are almost everywhere. *tr
Complaint filed: 2021-04-01
Components: STRUCTURE
tl* the contact owns a 2002 bmw x5. the contact stated that he did not secure the vehicle's hood latch when he put the hood down. the contact then drove the vehicle at 35 mph, when the hood flung up. no warning lights illuminated. bmw of north liberty (525 madison ave, north liberty, ia 52317) was contacted and made aware of the issue. the dealer informed that they could not come to a conclusive decision as to determine if the vehicle was equipped with the hood warning system. the vehicle was taken to an independent mechanic who diagnosed that the shocks inside the hood had ripped loose and the hood needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure but informed that the rearview mirror would alert, if the hood was open and the complaint would be forwarded to their safety engineer, however since the vehicle was not taken to a certified bmw mechanic for routine maintenance, no further assistance was provided. the failure mileage was 117,000.
Complaint filed: 2016-05-31
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 toyota corolla. the contact received notification of nhtsa campaign numbers: 15v285000 (air bags) and 15v043000 (air bags); however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the contact stated that the battery cable was corroded and all the warning lights that indicated the vehicle's doors were locked failed to turn off. the manufacturer was not made aware of the issue. the vin was invalid. the approximate failure mileage was 130,000. parts distribution disconnect.
Complaint filed: 2016-03-02
Components: AIR BAGS
letter from senator cornyn on behalf of constituent re takata air bag not deploying in an accident. *smd the consumer was hit by another driver and was seriously injured. *jb
Complaint filed: 2015-06-11
Components: SERVICE BRAKES
tl* the contact owns a 2003 chevrolet silverado 1500. while driving approximately 35 mph, the brake pedal traveled to the floor when it was depressed and failed to stop the vehicle. the brake and abs warning lights illuminated. the vehicle was stopped with the emergency brake and the contact was able to coast over to an emergency lane. the contact exited the vehicle and noticed that the brake lines were corroded and the vehicle had only front brakes. the vehicle was towed to an independent mechanic for a diagnosed and the stated that all the brake lines and possibly the abs module needed to be replaced. the vehicle had not yet been repaired. the manufacturer was notified of the failure. the approximate failure mileage was 77,038.
Complaint filed: 2016-12-15
Components: ELECTRICAL SYSTEM
tl* the contact owned a 1999 harley-davidson electra glide ultra flhtcui. while driving various speeds, the motorcycle stalled without warning. as a result of the failure, the contact lost control and flipped the motorcycle. the driver and passenger were injured, which required medical attention. the contact was placed in a medically induced coma due to the crash. a police report was filed. the motorcycle was towed to an independent repair shop and later deemed destroyed. the failure occurred on several occasions. the motorcycle was taken to the dealer prior to the failure for diagnostic testing, but the specifics of the diagnosis could not be provided. the contact received notification of nhtsa campaign number: 04v134000 (electrical system), but the manufacturer and dealer refused to perform the repair. the dealer stated that the motorcycle was not supposed to be included in the recall campaign; however, the vin was included and the recall was incomplete. the manufacturer was notified of the failure. the approximate failure mileage was 15,000.
Complaint filed: 2014-05-05
Components: STRUCTURE
my vehicle when it's at my personal address is always garaged and when it's at my work i have a windshield shade in the vehicle. now on may 3, 2014 which in my garage there was a crack on my dash board. i read on line that this seems to be a defect in acura model tl's from 2004- 2007. this is too much of a coincidence that honda would agree to pay for some tl owners and not others. i believe this is a defect that honda needs to honor. *tr
Complaint filed: 2016-06-15
Components: STRUCTURE
my hood flew open and smashed my windshield because the part of the hood that goes into the latch broke off the hood. as a direct result of my hood flying open while driving, and filing a claim with my insurance my car was determined a total loss due to the extent of the damage. i have suffered emotional distress due to the trauma of my hood suddenly flying open and smashing my windshield. when my vehicle came to a stop i was inches away from a telephone and was barely missed by a semi-truck that was directly behind me due to having to slam on my brakes because the hood was on my windshield. i am also suffering financial difficulty due to this accident because i am still paying on this car, the insurance has totaled my car, and i have no means to purchase another vehicle. there is no reason why this should have happened. the car is in reasonable condition with no rust except at that part of the hood.
Complaint filed: 2016-09-11
Components: STEERING,SUSPENSION
the passenger side lower rear arm support bracket weld are cracking twisting tearing from main frame rail. the frame weld is tearing horizontally and across same rates. the crack are next to welds an some location tearing circling rotating. the vehicle never operated off-road and mileage is 171,550 miles. the crack are 65% and vehicle unfit to be operated safety. i was very fortunate i didn't have a accident. the vehicle would have row over on i left side without no warning . i was preforming vehicle brake inspections and i notice rust on the lower rear support hanger which hold the lower arm bracket and coil spring. i am very fortunate that i didn't loan my vehicle to my relatives. i have pictures available. i want the chrysler corporation to repair this asap!!!
Complaint filed: 2014-12-06
Components: STRUCTURE
the power sliding door on our 2004 toyota sienna is faulty. it failed in the open position. my wife had to drive my kids plus neighbor kids home with the door stuck open. this is truly a safety concern. now, only a strong adult can get the door open or closed. also, the center hinge on the door is faulty and has ground away the paint and metal on the body right below the track the door uses to open. apparently, toyota sort of recognized a problem with this (there have been many complaints about it) because they issued an extended warranty to cover this very problem. however, the warranty expired a year ago, and my door didn't fail until very recently. i called and they said there is nothing they can do. the warranty period is over. the problem with the warranty is that it puts the onus on the owner to recognize the problem (paint being rubbed off and then metal) or a major failure (the door being stuck open). will it take a serious injury or some child falling to her or his death through the open side door before toyota acts responsibly and issues an actual recall? *tr
Complaint filed: 2016-06-27
Components: FUEL/PROPULSION SYSTEM
my gas gauge is not working and i always smeel gas while riding in my car.
Complaint filed: 2016-07-26
Components: EXTERIOR LIGHTING,AIR BAGS,FUEL/PROPULSION SYSTEM
takata recall: fuel smell inside vehicle.
Complaint filed: 2018-11-07
Components: STRUCTURE
tl* the contact owns a 2000 toyota tundra. the contact received notification of nhtsa campaign number: 09v444000 (structure). the vehicle was taken to toyota of braintree (781-848-9300, located at 210 union st, braintree, ma 02184) and the recall was repaired in february of 2012. the contact took the vehicle to an independent mechanic for an exhaust service in october of 2018 and the mechanic noticed that the entire frame was severely rusted. the manufacturer was made aware of the failures and stated that the recall repair was completed; therefore, no further assistance was offered. the dealer was not notified. the vehicle was not repaired. the failure mileage was 96,957.
Complaint filed: 2015-03-25
Components: SEAT BELTS
1998 dodge ram 1500. consumer writes in regards to seat belt issues. *smd consumer sent additional correspondence. *smd the consumer stated three years ago, the seat belt on both sides would not pull down out of the seat. the dealer informed the consumer the seat belts needed to be replaced at a cost of $1000. the consumer stated he went to a junk yard and purchased a seat belt module for $35. 00. *jb updated 08/24/15*jb
Complaint filed: 2016-06-03
Components: STRUCTURE
frame began to rust in rear of the truck.
Complaint filed: 2016-02-23
Components: AIR BAGS
tl* the contact owns a 2003 bmw 330ci. the contact received notification of nhtsa campaign number: 15v318000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2019-03-04
Components: SERVICE BRAKES
the parking brake has never worked properly since new. your partial recall fix for standard transmissions only is inadequate. make me wonder about undue gm influence. just because the automatic transmission trucks have park. that is not an excuse for gm not to fix the parking brake.
Complaint filed: 2014-10-06
Components: ENGINE
the crankshaft bolt broke. this has been a huge problem and is a recall in the 2003 kia sorento's. it should also be recalled for 2004 immediately! *tr
Complaint filed: 2014-09-08
Components: SEATS
tl* the contact owns a 2002 acura mdx. the contact stated that the latch for the rear passenger side seat was not working properly. the contact was not able to adjust the seat back upon maneuvering the latch. the dealer stated that the hose and the wires connected to the latch fractured and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 102,000. updated 10/10/14*cn
Complaint filed: 2018-07-21
Components: SERVICE BRAKES
brakes failed. leak from corroded brake line
Complaint filed: 2019-12-17
Components: ELECTRICAL SYSTEM
combination meter is black 90% of the time. restarting engine or disconnecting battery only works on occasion. have safety concerns.
Complaint filed: 2014-08-06
Components: AIR BAGS
tl* the contact owns a 2003 jeep grand cherokee. the contact stated nhtsa campaign number: 12v527000 (air bags) had exceeded the reasonable amount of time for repair. the dealer stated the parts were not available. the manufacturer was not made aware of the delay. the vehicle was not repaired. the contact had experienced the failure. the air bag light was viable on the instrumental panel. the failure mileage was 100,000.
Complaint filed: 2023-01-19
Components: AIR BAGS
hi was making a left turn when this guys ran the last and hit me on my passenger and wheel and this air bags never deployed !
Complaint filed: 2015-08-18
Components: STRUCTURE
these vehicles are notorious for frame rust/rot. the tacoma of the same time period used the same frame as the 4runner and the tacoma has had a recall.
Complaint filed: 2014-02-28
Components: SERVICE BRAKES
i was driving home from work and a car in front of me stopped suddenly to make a turn, i pressed brake pedal firmly to avoid hitting him but did not lock up tires. when i did the pedal went to the floor and just barely missed hitting him by swerving to the right. i am a mechanic of 29 years and knew the brake system failed due to a major leak. i bought a piece of brake line and was going to repair it the next day and when i got the truck on the lift i seen massive amount of rust on all the lines and that it had multiple leaks from the panic stop. i haven't seen lines rusted like this on cars that have 3 times the mileage that my truck has. this is a major safety issue that is a known concern. all brake bleeders are rusted beyond being able to bleed the system, backing plates rusted away. of all recalls out there and this isn't one is outrageous. this needs to be addressed sooner than later. i have been a state inspection mechanic all my life and this is the worst i have ever seen especially on a truck with 60,000 miles on it! there are tens of thousands of complaints on this issue and nothing is being done?? peoples lives are at stake and no recall but we will recall cars if a sensor might be causing a car to pollute the air. this is a $1,000- $1,500 min. repair for the consumer. plus the fuel lines are rusting the same way. i have been reading the same complaints on line for hours tonight and i could read for the next few weeks and don't think i'd get through all the complaints. i'm taking mine to a dealer to have it fixed just to have it documented for any future recalls or settlements of this known issue. i've worked in dealers all my life and know it has to be documented properly to get reimbursed. i hope to see something done with this issue before the next person gets injured or worse. *tr
Complaint filed: 2015-02-23
Components: ELECTRICAL SYSTEM
the truck was parked for at least 6 hours and our neighbors come knocking on our door because our truck was on fire under the hood. it melted up everything under the hood. we got the fire out and the fire department came and made a report. the fire started on the driver side under the hood. *tr
Complaint filed: 2024-07-02
Components: STRUCTURE
this is in regards to a recall repair for the driver side strut tower. it has rusted out do to an improper recall repair.
Complaint filed: 2021-07-28
Components: AIR BAGS
the vehicle was taken to honda to have the airbag replaced. they said that the work couldn’t be completed because the airbag had already been deployed. they said that they needed to work with corporate to determine what the costs were going to be. i kept making calls to find out what the status was but i never heard back. i did speak to a couple of reps but they never got back to me. also, i became very frustrated because they kept telling they would get back to me and never did. basically, i kept having to chase someone down to no avail. any help that you could provide would be greatly appreciated. thank you; [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Complaint filed: 2016-01-25
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet aveo. while driving approximately 60 mph, the vehicle experienced a complete loss of power. the failure occurred without warning. the vehicle was towed to the contact's residence. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 128,000.
Complaint filed: 2016-03-23
Components: STRUCTURE
the factory break boosters on nissan 240sx model years 1989-1998 leak and drip break fluid onto the frame rail, eating away the rust preventive coating. this allows the elements to contact bare metal, oxidizing it and both weakening the structure of the vehicle and potentially causing the breaks to fail.
Complaint filed: 2015-07-01
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1998 chevrolet malibu. when attempting to start the vehicle, the anti-theft system activated and the vehicle failed to start. the vehicle was taken to a dealer where the failure was unable to be determined. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 98,000.
Complaint filed: 2015-02-05
Components: STRUCTURE
car's clearcoat has been flaking off the roof and the trunk lid. it first started with discoloration (lightened blotches) in june of 2010 (8 years after purchased new). currently (feb., 2015), 30% of the clearcoat on the roof, and 10% on the trunk lid have flaked off. the car has never been exposed to snow, only to ca climate. i've read that the clearcoat issue is common with honda automobiles since the late 1990's. i also have a 1993 acura legend (236k miles) that was exposed to the exact same climate conditions, but the clear coat on it is still in excellent condition. both cars are maintained the same way. all my cars are well maintained above beyond what the manual recommended. i think i'm fairly knowledgeable about cars in general (mechanical, technology, industry trend, .etc) because i read about it as a routine everyday, just like most people read the news everyday. based on the collective information i've read in the last decade, i believe the clearcoat degradation for the car years coincided with honda's switched over to the use of more environmental friendly paint (i.e. water based paint) in the late 1990's or early 2000's. on my own civic, the clearcoat flakes become very soft (almost gel-like) when wet from washing. i don't think this is a safety related issue. it was a manufacturing decision honda made which proved to be less durable. honda should be called out of it. *tr
Complaint filed: 2014-05-30
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 chevrolet malibu classic. the contact stated that the anti-theft and the abs warning lights illuminated intermittently. additionally, the instrument panel, dimmer switch, radio, speedometer, air conditioning lights, and the air conditioning controls all failed. the contact had to reposition the key in the ignition switch and attempted numerous times to start the vehicle. the contact also stated that the anti-theft feature would not allow the vehicle to be started. the contact mentioned that the vehicle would stall intermittently. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and stated that the vehicle was not included in nhtsa campaign id number: 14v252000 (electrical system, electronic stability control and service brakes, hydraulic). the approximate failure mileage was 90,000.
Complaint filed: 2017-01-06
Components: SUSPENSION,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
engine wire harness lose of power.
Complaint filed: 2018-12-12
Components: ELECTRICAL SYSTEM
engine died suddenly at highway speed. after pullover off of roadway, the vechicle was successfully restarted and travel resumed.
Complaint filed: 2015-01-14
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1999 chevrolet malibu. after the engine was turned off, the air conditioner and radio remained activated which caused the battery to become inoperable. the failure recurred immediately after the vehicle was repaired according to nhtsa campaign number: 14v400000 (electrical system). the vehicle was taken to the dealer, but was not repaired. the manufacturer was notified of the failure. the failure mileage was unknown.
Complaint filed: 2020-09-23
Components: AIR BAGS
flashing light
Complaint filed: 2020-07-10
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet impala. the contact stated the vehicle was serviced under nhtsa campaign number: 14v400000 (electrical system) however, the failure occurred. the contact stated that while driving at various speeds, the key dislodged from the ignition. additionally, on several occasions the vehicle was difficult to steer due to the key not remaining in the run position. the contact would manually remove and replace the key for normal operation. the vehicle was taken to o'rielly chevrolet located at 6160 e broadway blvd, tucson, az 85711, where it was recommended that the ignition switch be replaced however, the repair was still pending. the manufacturer had been informed of the failure and a case was filed. the failure mileage was approximately 100,000.