vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2014-08-30
Components: STRUCTURE
the dash board is cracking bad. i am scared to ride anyone in the passenger side because it cracking worst around the dash by the airbag. dodge needs a recall on this matter. they used cheap parts in this truck dash board. *tr
Complaint filed: 2014-03-29
Components: AIR BAGS
the driver's side air bags did not deploy as they should have in a head on car accident. someone hit my car in the right rear end and i lost control of the car and it careened head first into a tree. before the car was hit it was going about 30 - 35 mph but after it was hit it went faster, i can't say how much (i estimated above). i was the driver and only occupant. the car was totaled but the air bags did not deploy as they should have. i got whiplash (real whiplash) and injured my hip as it broke the arm rest. the vin number i provided is for this car that was totaled - it's no longer on the street. *tr
Complaint filed: 2019-11-22
Components: AIR BAGS
the dashboard area around my 2004 tl passenger airbag is cracking. when i did an internet search i understand that several tls between 2004 and 2008 have the same issue with cracking of the dash in the same area. for some reason none of these cars were recalled. i am concerned about safety. the crack started in 2017 but has gotten worse since then.
Complaint filed: 2014-08-16
Components: ELECTRICAL SYSTEM
upon attempting to start the car, nothing happens when turning the key. eventually the car will start after a long delay. this occurred intermittently over time, always requiring a long wait (and nothing else) before the car would start - resulting me being late for work or missing important meetings. on reading extensive reports of the very problem on the internet (on many gm years/models), i learned that it is a "safety" feature to prevent the car from being stolen a necessary computer reading of a chip in the key! further reading indicated that (1) this is a very common problem (2) gm charges over $1000 to "fix" the problem (verified by my gm dealer), and (3) the "fix" doesn't work (the problem continues)! eventually the problem disappeared, but has just recently reappeared with a vengeance! i have just learned that a company makes a wiring harness passcode bypass (at $250) that will stop this situation of the car not starting when the key is properly engaged. i can think of few design flaws that are potentially more dangerous (not to mention inconvenient) than having your car randomly refusing to start - for instance late at night in a parking lot or garage when stores are closing or closed - or when attempting to escape from a dangerous situation. this potentially dangerous circumstance far exceeds any benefit from protecting your car from being stolen by using a faulty passcode system. the remedy would be simple and inexpensive for gm to fix by either supplying new firmware to bypass the computer passcode system or even cheaper - the wiring harness passcode bypass currently for sale by an independent vendor. *tr
Complaint filed: 2014-10-21
Components: SERVICE BRAKES
approaching a traffic light when it turned yellow, pressed on the brakes and the pedal went to the floor. truck slowed a little, and i ended up coasting through the red light. luckily the cross traffic had not moved yet when i went through. got the truck stopped on the side of the road and walked around to inspect, found brake fluid on left rear tire and inside wheel well. fluid was dripping from frame and i could feel the hole in brake line. made it home by using the emergency brake to slow and stop. *tr
Complaint filed: 2015-05-06
Components: SERVICE BRAKES
tl* the contact owns a 2003 chevrolet silverado. while driving approximately 55, the brake pedal was depressed and stuck to the floorboard. the contact was able to bring the vehicle to a stop by engaging the emergency brake. the vehicle was towed to an independent mechanic who diagnosed that the brake lines corroded, causing the brake fluid to leak. as a result, the brake line and the master cylinder needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure. the failure mileage was 130,000.
Complaint filed: 2016-03-21
Components: AIR BAGS
tl* the contact owns a 2003 jeep liberty. the contact stated that while driving at 20 mph, the air bag warning light illuminated and the driver side air bag deployed inadvertently. the contact mentioned that a white substance and metal fragments emitted from the air bag. no injuries were sustained. the vehicle was towed to the contacts residence. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 15v046000 (air bags) but was unable to obtain the part for the recall repair. the manufacturer was notified of the failure. the failure mileage was unknown. parts distribution disconnect.
Complaint filed: 2018-03-14
Components: ENGINE AND ENGINE COOLING
2003 chevrolet impala. consumer requests reimbursement for fluid leakage onto exhaust manifold recall notice. *smd the consumer stated the vehicle required the manifold to be repaired under recall which could not be completed until another failure was repaired. the consumer stated the repair was a failure caused by the failure of the manifold.*js
Complaint filed: 2014-05-01
Components: STEERING,AIR BAGS
for the past year and half i haven't driven my corvette much due to steering wheel module inflatable cover being sticky. once you touch it with your finger its attaches to the steering wheel cover. i went to my local chevrolet dealer to see what could be done. not a thing. his remark was this is (part of living in florida) if you think you have problems you should hear how many complaints we get on our truck steering wheels. this is a safety issue and should be a recall since it involves steering the vehicle and inflatable air restraint. the vehicle has 39,135 miles. i have the same problem with my 2006 srx cadillac. *tr
Complaint filed: 2018-05-17
Components: STRUCTURE
tl* the contact owns a 2004 toyota sienna. the contact stated that the front driver's door made an abnormal noise. toyota of temecula valley was contacted about an unknown recall. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 200,000.
Complaint filed: 2015-02-03
Components: VEHICLE SPEED CONTROL
tl* the contact owns a 2004 ford escape. the contact stated that after setting the cruise control at 75 mph, the vehicle started to accelerate independently. the contact was unable to deactivate the cruise control and stop the vehicle. the contact applied the accelerator pedal several times in order for the vehicle to stop accelerating. the vehicle was taken to the dealer where it was diagnosed that the plastic piece covering the throttle body fractured. the vehicle was repaired under nhtsa campaign number: 12v353000 (vehicle speed control) but the recall remedy failed to repair the vehicle. the manufacturer was notified of the failure. the failure mileage was 120,000. updated 7/21/15*cn the dealer replaced the part. updated 07/28/15*jb
Complaint filed: 2015-02-04
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 chevrolet impala. the contact received notification of nhtsa campaign number: 14v400000 (electrical system). the dealer stated that the part needed to repair the vehicle was unavailable. the manufacturer was notified. the contact had not experienced a failure.
Complaint filed: 2015-10-26
Components: AIR BAGS
safety recall dsb from toyota is for a fault in the ecu. i had the problem during the first recall over a year ago but they had not replaced the faulty ecu. i have been talking to multiple toyota dealerships who have been telling me that the part for the recall is not available and keep having me call back every 6 months. it has been well over a year of trying to have the repair done for a known problem on my car and i have gotten no answers as to when they will have parts. i do not feel it is safe driving a vehicle with a potential of the air bags deploying at any point. i find it hard to believe that well over a year after this has happened toyota still can dodge providing parts for the repair.
Complaint filed: 2014-11-05
Components: EXTERIOR LIGHTING
tl* the contact owns a 2000 pontiac grand am. the contact stated that while driving at various speeds, the turn signals and the hazard lights failed to work intermittently. the contact was made aware of recall nhtsa campaign number: 03v327000 (exterior lighting). however, the vehicle identification number was not included. the manufacturer was made aware of the issue. the vehicle was not taken to the dealer or independent mechanic. the failure mileage was 152,000.
Complaint filed: 2019-04-16
Components: STRUCTURE
significant frame rust has compromised the safety of the vehicle. several holes have perforated through the frame and it has been deemed unsafe to drive due to frame rust. toyota needs to replace these 4runner frames.
Complaint filed: 2014-09-04
Components: STRUCTURE
tl* the contact owns a 2004 chrysler pacifica. the contact stated that the frame was completely corroded. the failure was gradually getting worse. the vehicle was taken to the dealer. the technician stated that the sub frame needed to be replaced. the vehicle has not been repaired. the manufacturer was notified of the failure. the approximate failure mileage was 45,000.
Complaint filed: 2015-11-04
Components: AIR BAGS
tl* the contact owns a 2004 toyota corolla. the contact stated that nhtsa campaign number: 15v043000 (air bags) exceeded a reasonable amount of time for repair. the dealer stated that the permanent solution to deter the failure had not yet been determined by the manufacturer. the manufacturer was not made aware of the delay. the vin was associated with the recall as of january 27, 2015. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2014-11-26
Components: SERVICE BRAKES
shortly after a routine oil change, i was driving at highway speed in suburban minneapolis. when applying the brake to exit the interstate, there was little change in speed and the driver information center displayed braking and stability system errors. i was able to slowly drive back to the dealership i purchased the vehicle at where it was determined the passenger side front brake hose had corroded and ruptured, resulting in the braking failure. i noticed the trim level of my vehicle was not included in a 2010 recall, however the same condition seems to exist in the v-series cts. only one brake line was replaced, leading me to be concerned about the safety of the vehicle in its current state. *tr
Complaint filed: 2015-03-26
Components: STRUCTURE
tl* the contact owns a 2000 ford ranger. the contact stated that the vehicle was taken to the dealer for an unrelated repair and discovered that the rear frame exhibited excessive rust corrosion near the leaf spring shackle support. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 100,000. the vin was unavailable.
Complaint filed: 2014-04-02
Components: SERVICE BRAKES
i purchased this vehicle new and have maintained it appropriately. over the period i have own this vehicle, i have had to replace the parking brake system z(cable) twice because it broke. i thought it was from fair wear and tear until i reviewed the over 381 complaints about parking brake failure. i wish to be notified concerning any recall or reimbursement for repairs. my vehicle currently has 72,300 miles. the cable first broke around 35,000 miles. *tr
Complaint filed: 2015-01-26
Components: AIR BAGS
my honda cr-v has been the subject of a recall due to a problem in the airbag inflators (passenger side). i have been waiting since nov for the parts to be available. i recently got a second notice, but there are not parts. *tr
Complaint filed: 2014-04-25
Components: STRUCTURE
tl* the contact owns a 2000 honda accord. the contact stated that upon inspection, it was found that the sub frame was rusted. the vehicle was taken to a private mechanic who stated that the failure was due to the ac draining valve. the vehicle was not repaired. the manufacturer was not contacted about the failure. the failure mileage was 170,000.
Complaint filed: 2016-05-20
Components: STRUCTURE
floor boards are completely rusting through, and it seems this is a problem typical with nissan vehicles built in this time frame. i fear this will affect safety, and potentially lead to increased risk of carbon monoxide poisoning.
Complaint filed: 2014-09-09
Components: SERVICE BRAKES
tl* the contact owns a 2004 mitsubishi montero. while driving approximately 60 mph and attempting to engage the brakes, the brake pedal was hard to depress. the emergency brake had to be activated in order to stop the vehicle. also, the contact heard an abnormal noise from the driver side of the instrument panel when the brakes were applied. the dealer stated that the hydraulic booster system needed to be replaced. the vehicle was not repaired. the manufacturer was notified and informed the contact that the vehicle was previously remedied according to nhtsa campaign number: 01v254001 (service brakes, hydraulic). the approximate failure mileage was 189,000.
Complaint filed: 2019-05-16
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 saturn vue. while operating the vehicle, the key came out of the ignition switch. the vehicle was not diagnosed or repaired. valley chevrolet (525 hwy 7e, hutchinson, mn) and the manufacturer were notified and stated that the vehicle was included in nhtsa campaign number: 14v490000 (electrical system); however, the part was not available. the failure mileage was 248,000.
Complaint filed: 2017-10-25
Components: AIR BAGS
tl* the contact owned a 2004 honda accord. while driving at an unknown speed, a bmw crashed into the rear of the contact's vehicle. the vehicle was towed and deemed a total loss. the air bags did not deploy. the contact sustained injuries to the neck, back, and leg, which did not require medical attention. a police report was field. the local dealer and manufacturer were not contacted. the failure mileage was approximately 200,000.
Complaint filed: 2014-09-17
Components: AIR BAGS
srs and air bag sensor lights appeared intermittently at first, now stays on constantly, this seems to be an issue with honda for many years and ignored, my car has more miles and age and the honda customer service assistance decline to cover with a warranty or safety recall. the honda dealer wants megabucks to diagnose and replace sensors. i have been told that the air bags may not now deploy correctly or at all and this is a serious safety concern and liability for my wife and/or children/passengers from this defect in the event of an collision. i would like honda to fix and make their product safe for their customers. thank you *tr
Complaint filed: 2015-01-08
Components: AIR BAGS
bmw sent me a recall notice to replace the takata passenger side air bag. i contacted my dealer in late october. the dealer has not responded and bmw usa says it does not know when parts may be available. the car was purchased in miami, fl new from a bmw dealer and was located in the florida keys for approximately 3 years. i now live on the water in northern california where the humidity is typically 99% overnight and my deck does not dry all day due to high humidity. summertime temperatures are in the upper 80s to low 90s with several days each summer above 100 f. while i understand parts shortages, i am also unable to drive with a passenger in my car in what i believe is a safe manner. if a manufacturer cannot fix as recall in a reasonable time they should make other provisions for vehicle owners. *tr
Complaint filed: 2021-07-08
Components: ELECTRICAL SYSTEM
while driving the vehicle i came to a stop to make a left hand turn and as i started without warning the vehicle stalled and lost power of steering wheel and brakes i almost hit another car. this wasn't the 1st time car has stalled while driving but the one where is came close to causing an accident
Complaint filed: 2014-03-20
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. the contact stated that the air bag warning lamp illuminated. the vehicle was taken to the dealer where nhtsa campaign number: 12v527000 (air bags ) was performed the recall repairs but the air bag warning light remained illuminated after the repairs. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 90,000 and the current mileage was 125,000.
Complaint filed: 2014-05-30
Components: SERVICE BRAKES
my abs light is on and my brake light will also be on at times. have had brake work done and checked several times. they find nothing wrong with brakes. told i could get new abs computer system put in but nothing wrong with brakes and that would just be $$$$$$ and i have already spent several hundreds of dollars on it. even had new brake pads put on again in 2014 with a new caliper, still light appears. it goes off and then it seems when driven for a while lights come back on. at times i do smell something like it is hot but did not find anything. i am also having my engine light staying on. code is showing lean fuel. mechanics have done all kinds of test including i think a smoke test and showing no leaks. i have spent a lot of money trying to get this problem fixed and having no success. i am using certified mechanics and my husband has also been in the front end business for over 30 years and known as one of the best. so i have my abs light and brake light and my engine light on???? bought used van 2009 i now have 144,000 and i keep my van serviced. *tr
Complaint filed: 2015-09-01
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was not available. the vehicle was not repaired. the contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. the contact had not experienced a failure.
Complaint filed: 2021-09-24
Components: SERVICE BRAKES
the contact owns a 2004 cadillac escalade esv. the contact stated that the abs and traction stability warning lights were illuminated. the vehicle was taken to a local dealer and was diagnosed with needing the shocks and struts replaced. the vehicle was repaired but continued to experience the failure. the manufacturer was informed of the failure and was awaiting a response. the failure mileage was approximately 100,000.
Complaint filed: 2020-08-31
Components: SERVICE BRAKES
occasionally, when braking, the car will begin to brake, then lurch forward a little, and then brake again properly. it's disconcerting at best and scary and dangerous at worst. i've had this brake problem for years but finally realized that it's a significant toyota flaw with the abs, and that newer priuses and lexuses were recalled because of a similar problem. toyota did not recall the 2001-03 priuses and refuse to accept that it's anything but the result of age (as per aug 2020). however, i've seen online that many owners have had this problem since they first bought the car! i bought it used and can't remember how long it's been happening. it's not every time i drive the car. it hasn't caused an accident, but it certainly could. and if i crash into someone, it will be considered my fault, even though it's very clearly toyota's fault! i'm very disturbed that people have been reporting this issue for years, that toyota dealers have referenced it as a problem, too, and that toyota refuses to accept responsibility and fix the problem.
Complaint filed: 2017-03-01
Components: STRUCTURE
my 1997 4runner only has 116,xxx miles and its frame is starting to rot. making it dangerous to drive and it's also on other 4runners. i guess it happened over the years but it is near the back by the rear part of the frame.
Complaint filed: 2015-03-16
Components: ELECTRICAL SYSTEM
odometer , gas gauge. temperature gauge, stopped working, on the left side of dash making the vehicle not be able to pass inspection. *tr
Complaint filed: 2015-09-08
Components: ENGINE
tl* the contact owned a 2004 mercedes benz cl500. the contact stated that when the vehicle was parked, the front end caught fire. the fire department was able to extinguish the fire. there was a fire report and it was determined that the fire started from the under the hood of the vehicle. no injuries were reported. the vehicle was destroyed. the manufacturer was not notified of the failure. the vin was not included in nhtsa campaign number: 07v263000 (engine and engine cooling, suspension). the failure mileage was 124,000. updated 01/06/16*lj *cn
Complaint filed: 2020-11-23
Components: ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
both the back seat small doors were locked and unoperable since 2015 (the dealer refused to repair without paying for service- they said will cost $1,000.00 for each door and just to exam cost. that was not the repair cost yet) 2020 in august, perhaps, the back gate door for the trunk suddenly collapsed, felled out from the roller. that was the passenger side of the back gate to the bed of the truck i had to put back to the roller. and, it is not sure that the gate is stable condition. under the dashboard, the cigarette lighter just touched and collapsed-broken inside under the dashboard and could not pull it out. so, it is still inside under the dashboard (notice: that feature-the cigarette lighter nobody used since bought the vehicle- non smoker owner). the under body vehicle cost a lot to repair through the years. the vehicle has about 120,000 miles currently.
Complaint filed: 2014-06-16
Components: ELECTRICAL SYSTEM
we have owned 2 2004 gto's and this issue has happened to both vehicles and the vin number listed above it has now happened twice. the key will not work and unlock the steering column therefore the car will not crank. there is no warning that this will happen and has left us stranded on 3 separate occasions. when i contacted pontiac (gm) about this issue they initially seemed concerned but now after countless calls and emails they are not responding. they have even issued a service request: 71-1312795897 number which apparently doesn't mean anything because they are doing nothing to investigate the issue to verify that this issue isn't a default in the car. as i am aware that this issue has been reported to them multiple times on these cars specifically and they refuse to acknowledge and recall the issue. my request is for them to investigate and we are currently having the issue so we have a perfect case for them to have a gm dealer look at and say if this a flaw in the steering and ignition column. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2015-10-26
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 volkswagen jetta. the contact stated that after the vehicle was parked for a few days, the battery failed to make connection when starting the vehicle. the vehicle was taken to an independent mechanic but the failure was unable to be determined. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 193,000.
Complaint filed: 2018-05-08
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1998 lexus ls400. while stationary, the vehicle failed to start. the contact stated that the vehicle started after several attempts were made. the vehicle was taken to an independent mechanic where it was diagnosed that the starter needed to be replaced. the vehicle was not repaired. the dealer (arrowhead lexus in peoria, arizona) was made aware of the failure and stated that an unknown recall on the vehicle had closed/expired. the vehicle was not repaired. the manufacturer was not made aware of the failure. the recall information was not provided. the failure mileage was approximately 151,000.
Complaint filed: 2024-02-14
Components: ENGINE,FUEL/PROPULSION SYSTEM
i was stopped in heavy traffic. the traffic light turned green and the cars in front of me started to move. i tapped my accelerator with my right foot and the gasoline was delivered to my engine with maximum force. i could not stop the car with my foot on the brake. i steered the car to the right so that i would not rearend the car in front of me. the car sideswiped the car i front of me and i went into an embankment and stopped. a police officer thought i may have hit both the brake and the accelerator pedal with my right foot, but he did not understand that i was only going about 5 mph when the accelerator exploded, so that this was impossible. the acura agency in latham says that i could have switched off the ignition, but with both hands gripping the steering wheel and my right foot pressing the brake pedal with maximum force, i could not have turned off the ignition at the same time. therefore the advice was not practical.
Complaint filed: 2018-11-21
Components: STRUCTURE
severe frame rot (rust) at aprox. 85000 miles, already replaced left rear leaf spring mount (aprox. 2 years ago) frame cross braces are rusting through including the spare tire mount.10/10/16. my belief is that there was little or no corrosion resistant appliad to these frames upon vehicle assambly. good usable parts are hard if not impossible to find as most are as bad or worse than my existing parts. i believe this issue exists when vehicle is stationary or in motion.
Complaint filed: 2019-05-23
Components: SERVICE BRAKES
abs breaks kicking in at low speed and not stopping almost wrecked several times
Complaint filed: 2015-08-23
Components: SERVICE BRAKES
brake lines rusted in to causing the lines to weaken. driving to my house , push on brake pedal it went to the floor look under vehicle and there was a pool of brake fluid under the vehicle. this could have been a serious accident in traffic.
Complaint filed: 2020-03-22
Components: STRUCTURE
my cross member bar is rotting away
Complaint filed: 2019-02-20
Components: STRUCTURE
frame rust on multiple locations. suspension shot right through rotted frame. frame has structural damage as a result of rust. car is not safe to drive! i almost killed myself driving the car when the suspension penetrated right through the rotted rusted frame.
Complaint filed: 2015-08-25
Components: STRUCTURE
floor panels rusting out. had car in for service and mechanic told me there was major rust in the floor boards and should be addressed soon. the car has been garaged daily since it was purposed new at jeff wyler nissan, cincinnati area. not a lot of road salt used in this area. understand a class action lawsuit is in place.
Complaint filed: 2015-12-05
Components: ELECTRICAL SYSTEM
voltage regulator, or its fuse, is failing to charge battery
Complaint filed: 2024-04-08
Components: SERVICE BRAKES
i purchased this jeep 2 yrs ago. didn't know about issues with the emergency brakes. i used the emergency brake the other day and the jeep kept rolling and i was parked on a low incline hill and it would not stop. i went online and saw this was a major issue. contacted chrylser they said they only work on 2010 models. this is a major problem and i'm sure they are other older models with same issue. how can a so called reputable company not take care of their issue no matter how old model is. they claim brakes are self-adjusting no so.
Complaint filed: 2020-10-27
Components: ELECTRICAL SYSTEM
rear hatch/window failed to open via remote keyfob nor driver door button. vehicle was parked at residence. found that i could not open hatch nor window manually from in or outside which is an extremely dangerous safety hazard.
Complaint filed: 2015-12-23
Components: AIR BAGS
takata recall. i received the recall notice around june or july of this year. i scheduled the repair with our local toyota dealership. they gave us the date to bring it in. my wife took off from work and took the car and then they did not have the repair parts in stock and said we would have to reschedule. i am off work for the rest of year for holidays so this morning i called to reschedule and now they tell me they only have one tech who can do the repair and he is off until jan 15th. now if this is an urgent safety recall and no one should ride in the passenger seat, please explain to the toyota dealers what urgent safety recall means.
Complaint filed: 2014-08-27
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 cadillac srx. the contact received a notification for nhtsa campaign number 14v394000 (electrical) but was informed that the part was unavailable. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2016-05-05
Components: STRUCTURE
went to open driver door and door handle broke off. vehicle was stationary.
Complaint filed: 2014-11-18
Components: STRUCTURE
tl* the contact owns a 1997 toyota tacoma. the contact stated that the rear driver and passenger side frames were corroded. as a result, the frames were rusting and falling apart. the dealer was contacted. the manufacturer was made aware of the failure. the failure mileage was 195,000.
Complaint filed: 2017-10-20
Components: SERVICE BRAKES
tl* the contact owns a 2002 chevrolet silverado 1500. while backing out of the driveway, the brakes did not work. the contact had to use the emergency brake to stop the vehicle. the contact shifted to drive to park the vehicle back in the driveway, but the brakes did not work again. the emergency brake had to be utilized. the contact exited the vehicle and noticed brake fluid all over the driveway. the contact looked under the vehicle and noticed the brake lines were severely rusted to the point that it was hard to determine which of the brake lines was leaking fluid. the vehicle was towed to the dealer (kendred chevrolet in smithfield, missouri) where it was diagnosed that all the brake lines failed and needed replacement. the manufacturer was notified of the failure. the vehicle was repaired. the approximate failure mileage was 63,000.
Complaint filed: 2016-10-24
Components: STRUCTURE
tl* the contact owns a 1995 toyota tacoma. the contact stated that the vehicle was involved in a special service campaign regarding the structure rust. the manufacturer stated that the recall was expired. the recall details were unknown. the contact had not experienced a failure. updated 01/10/2017*ct consumer stated frame deterioration and is unsafe to drive. updated 6/26/18*jb
Complaint filed: 2017-10-18
Components: STRUCTURE
ranger rear frame is rusting heavily. spare tire assembly may be unreliable.
Complaint filed: 2015-02-20
Components: AIR BAGS
mustangs driver side air bag did not deploy during head on crash. *tr
Complaint filed: 2021-09-28
Components: STRUCTURE
was driving on interstate and top panel on convertible top flew off.
Complaint filed: 2017-03-07
Components: STRUCTURE
tl* the contact owns a 2000 isuzu rodeo. while driving various speeds, the contact heard an unusual noise and noticed that the front body frame was fractured. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 151,000.
Complaint filed: 2015-08-14
Components: SERVICE BRAKES
we are having a brake issue that is very random. so far it has happened at low speeds. when it happens the break pedal will get very soft and the abs will activate along with the break light on the dash. when you turn the armada off and restart everything resets and is normal. we have already replaced the brake booster, master cylinder, and had the computer reprogrammed. this problem has not been resolved by nissan, all they say is all the parts have been replaced and or reprogrammed so unless it can be duplicated there is nothing that can be done. this is very disappointing they are suppose to be reliable. we are also surprised that this has not been a recall because of safety
Complaint filed: 2014-09-13
Components: STRUCTURE
front subframe on 2000 honda accord rusting excessively causing a safety issue. the ac condensation line is designed wrong and honda will not fix. all of us accord owners need your help. the owner i bought this car from first began noticing the rust in 2007. needed to be replaced this year after it completely cracked off. *tr
Complaint filed: 2016-12-24
Components: STRUCTURE
i am the only owner of this 1997 toyota which i've planned to keep for ever. however, this weekend while replacing a shock absorber i found that the frame, by the muffler has rusted through, the gash is approximately 18 inches long. there are other areas far beyond what can be considered normal rust due to aging. the damage looks unsafe. i found the damage on the below stated date but this kind of damage must to have taken years.
Complaint filed: 2014-05-27
Components: ELECTRICAL SYSTEM
security system went haywire. i got in my car tried to start it, it will start, but dies in seconds, no dash lights, if i leave the ignition turn to on after so long 10 minutes or longer sometimes the dash lights will turn on again. and then i am able to start my car and drive it, however sometimes the car even after waiting a half hr will not reset the passlock security system. it costs over $500.00 to fix and this is the second one i have had to replace in my car. the dealer should be fixing this issue as it is a known issue and has had multiple complaints all over the internet. this is ridiculous how can the charge such an outrageous amount and yet it go bad again and not recall this. *tr
Complaint filed: 2021-06-18
Components: STRUCTURE
paint is peeling from all parts of the exterior vehicle, even around the window frames and door frames! it appears that no paint primer was used, at all! my white van has missing paint from about 75% of the vehicle, with bubbling going on, in the remainder of paint that has yet to fall off! looking at any chevy van that is on the roadways, one can easily see that the paint has also been falling off those vehicles, as well! this is a well-known defect in the painting practices of most all chevrolet vans, and should be dealt with on a class-action basis, since all chevrolet van owners are forced to live with an inferior paint scheme on these vehicles! but new owners are not aware of these shortcomings, until they see the paint fall off their vans, for no apparent reason! and it is clearly seen that no paint primer was used, when you look at the paint chip that fell off! shame on chevrolet and shame on the nhtsa agency for allowing any auto manufacturer to put out such inferior products to unsuspecting consumers!
Complaint filed: 2019-10-03
Components: EXTERIOR LIGHTING
while driving at night both low beam headlights go out completely without warning. vehicle traveling at highway speed and has happened while driving in city as well. highbeam headlights work when switched on after low beam stop working. cannot leagally drive with highbeams on always. my envoy is in excellent condition and is dealer serviced even though it has high mileage. there was a recall for 2006 and up for this type issue, why was the 2004 model year not looked at? there are others that have had the same issue with lowbeam headlights. fusebox underhood is labeled to confuse owner and relays not described well in owners manual. there is no relay listed for low beam headlights. headlight driver module is a know failure component. gm also changed onstar to digital system leaving gm cars like mine with analog onstar unservicable and requires expensive upgrade. headlights going dark while driving at night is a danger and vehicle should be required to fall under recall for 2006 models as well. slight accident, ran off road into ditch and caused light damage. vehicle was able to be driven, but needed some repair.
Complaint filed: 2015-02-05
Components: AIR BAGS
tl* the contact owns a 2003 toyota corolla. the contact received notification of nhtsa campaign number: 14v312000 (air bags); however, the part to do the repair was unavailable. the contact was concerned about the timeframe for the repair. the contact wanted to know why the recall repair was taking so long. the contact had not experienced a failure.
Complaint filed: 2015-03-18
Components: STEERING,ELECTRICAL SYSTEM
while on my way to work i stop to get gas. i get in my car to leave and key will not turn left or right. also steering wheel was locked. i was stranded and had car towed the mb dealership. they said first i have to buy new key before they do anything which cost me $380. got new key and that wasn't the problem. then they said my eis needs to be replaced. they replaced the eis, then i get a call saying car still will not start. now they say i need a esl(electronic steering lock) now my total jumped up to 2,200. i am so disappointed that all these problems can go out at the exact same time with no warning at all. there has to be something done about this common problem in mercedes. *tr
Complaint filed: 2015-04-28
Components: FUEL SYSTEM, GASOLINE
i have issues with my car and the gas tank, charcoal canister and valves. i have had to pay over 1,000.00 to have these fixed twice. i have been getting very sick driving my car and do not feel that it is safe to drive. the fumes come into my car and are very heavy, especially in the heat. i am very concerned for my health and my safety and have almost gone to the hospital. i have had to go on steroids and breathing medications for the issues. i have seen similar complaints by multiple people in regards to the same problems. i would like some help with this and have found that the valve is defective and will often get stuck. please look into this. thank you.[xxx].updated 05/07/15 *bf updated 05/26/15*jb information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2014-09-30
Components: SERVICE BRAKES
abs brakes do not stop vehicle at stop signs or intersections, have to put vehicle in park to stop! multiple times, unplugged abs sensor to drive with conventional brakes. *tr
Complaint filed: 2016-02-22
Components: ENGINE
tl* the contact owns a 1999 buick regal. the contact received notification of nhtsa campaign number: 15v701000 (engine and engine cooling); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not availiable.
Complaint filed: 2014-08-15
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
this has happened to me a couple of times already. i was driving behind my boyfriend we where headed to his house, and my car started accelerating at a fast unusual pace. he stopped in front of me at a stop light, and as i was pressing on my brakes there was a couple of loud clunks coming from inside my engine. i was just riding my brakes, luckily the car was able to slow down and come to a stop. when the light turned green, it was behaving normally. i've looked this up, and noticed that this was a recurring problem with almost all models of ford taurus. yet there is no recall? i hope you realize how dangerous this problem actually is, and i hope that something is done about it soon. *tr
Complaint filed: 2018-04-04
Components: ELECTRICAL SYSTEM
blinkers and gauges won't work also bright lights do not work. everything else works fine including emergency flashers. i've changed relay and checked fuses.
Complaint filed: 2017-02-20
Components: SERVICE BRAKES
the brake lines burst while driving down the road under normal driving conditions and the brakes failed resulting in no braking power. inspection by a mechanic determined that the brake lines had suddenly failed during braking and the fluid had drained out resulting in an immediate loss of braking power during my braking. was driving at about 30 mph on a city street when i started to brake and they failed, was able to stop without injury due to manual transmission engine braking and a very bad parking brake.
Complaint filed: 2014-02-24
Components: FUEL SYSTEM, GASOLINE
my service light came on during the summer of 2013 and diagnostics were completed stating that there was a pressure issue, then later in the fall, noticed fuel smell at time of fueling. took car to shop to get checked, shop owner found recall for injuries demonstrated in my fuel system. moved car to gmc dealer for official diagnostics, they stated that my car was actually a 2003, since it was sold in dec of that year and would not be eligible. i then found a recall notice published in 2007 that included 2002 and 2003 vehicles with the initial recall. gmc told me that they did not have to cover warranty because it was a voluntary recall(they could not explain in a satisfactory way how this affected me as a consumer). the nhtsa action is pe07014. at the time of the symptoms, my car had less than 130,000 miles on it (as it has just 130 k on it now) and was just under 10 years old. *tr
Complaint filed: 2014-11-03
Components: SERVICE BRAKES
while traveling at 25mph and coming to a slight abrupt stop, the brake pedal fell to the floor while depressing the pedal to stop. the vehicle came slowly to a stop with steam rising from under the vehicle. upon pulling the vehicle to a safe location and upon inspection, it appears as if one of the metallic (assuming steel) brake lines feeding from the master cylinder to the abs block had burst. no indication lights on the dash of a braking system failure or low pressure alert for the system. it appears that the brake lines were corroded/rusted. upon discussing with a reputable auto shop, they indicated that this is a common issue on this model year vehicle and that a repair to replace the lines may be required. this is a safety issue in my opinion and if the materials used to make this safety system were non-corrosive; this would have not happened. *tr
Complaint filed: 2015-01-02
Components: STRUCTURE
tl* the contact owns a 2004 mazda tribute. the contact stated that the rear passenger side wheel was rusting causing the strut brace to rust. the vehicle was not diagnosed or repaired. the contact referenced a manufacturers recall that was related to the failure. the manufacturer was not notified of the failure. the vin was not available. the approximate failure mileage was 110,000.
Complaint filed: 2016-01-08
Components: ELECTRICAL SYSTEM
i was driving on wednesday jan 5 2016 and my car stalled while driving on old grassy road at about 20 miles per hour as i just had stopped at stop sign. i noticed the lights were all starting to come on and the car completely stopped. i had it towed to acura of milford, ct. after 2 days and after installing a new battery and alternator they found 1 of 6 coils melted - the ignition coil - which then ruined a spark plug which then ruined my engine. the value of the car is not much and i was already over $1000. why would this happen and why after all my regularly scheduled maintenance was this not found until it was too late. i had told repeatedly that vtm 4 and ignition lamp indicators come on. i could have been seriously injured and in fact the air bag was scheduled to be repaired the same day due to a recall. i am lucky i was not in an accident. i am hoping for further investigation because these repairs i should not have to pay for since my car is now inoperable. thank you i still do not have the car in my possession. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2015-01-14
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 oldsmobile alero. the contact received notification of nhtsa campaign number: 14v400000 (electrical system). the vehicle was repaired under the recall, but it was not repaired properly. while driving at approximately 45 mph, the vehicle completely shut off. the vehicle was able to be restarted. the vehicle was repaired, but the vehicle completely shut off twice more. it took the contact almost an hour to restart the vehicle. the vehicle was taken to an independent mechanic who stated that the thermostat needed to be repaired. the vehicle was not repaired for the thermostat failure. the manufacturer was not notified. the approximate failure mileage was 160,000.
Complaint filed: 2019-11-21
Components: SERVICE BRAKES
for the second time, a complete braking failure due to master cylinder motor failure. occurred while driving. luckily was going under 20 mph on a vacant street and was able to safely coast to a stop.
Complaint filed: 2015-09-27
Components: SERVICE BRAKES
brakes failed completely. after i felt the brake pedel was not right i backed the truck into the front yard, and when i tried to stop there was no pedel and the truck kept going and hit a tree, lawn bench,misc. objects, and stopped after hitting s retaining wall. i estimate several thousand damage done. i was told the brake lines were rusted.
Complaint filed: 2014-06-18
Components: AIR BAGS
tl* the contact owns a 2003 toyota corolla. the contact received notification of nhtsa campaign id number: 13v133000 (air bags). the contact stated that the parts were not available to complete the recall repair. the manufacturer was contacted who stated that they were not aware of when the parts would become available. the contact had not experienced a failure. updated 03/04/15
Complaint filed: 2018-11-15
Components: AIR BAGS
tl* the contact owns a 2001 mercury sable. while driving 5 mph, the vehicle brushed against a curb and the side impact air bag deployed. the contact was not injured. the vehicle was taken to terry's ford of peotone (363 s harlem ave, peotone, il 60468, 708-258-9200) and was not diagnosed, but it was repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 60,000. the vin was not available.
Complaint filed: 2014-03-12
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 pontiac aztec. the contact stated that while traveling various speeds, the vehicle suddenly stalled. the vehicle was taken to the dealer where it was found that the ignition switch had failed. the vehicle was not repaired. the manufacturer was contacted about the failure. the failure mileage and vin was not available. *tr
Complaint filed: 2020-05-27
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
recall not fixed in timely manner at all now car isn't working brakes sticking just not safe at all can't drive. *tr
Complaint filed: 2016-09-08
Components: STRUCTURE
we have just discovered the underside and frame of the vehicle is completely rusting out, with only 80,000 miles on it. we live year-round in nc where we get very few snowfalls with subsequent salt used on the highway. however, the rust is prevalent and comprehensive. we are taking it to determine the extend of the damage and what it will take to repair.
Complaint filed: 2014-06-11
Components: STRUCTURE
tl* the contact owns a 1999 bmw 323i. while the vehicle was being serviced for an unrelated repair, the contact was notified that the rear subframe was separating due to corrosion. the technician stated that the subframe needed to be replaced and advised the contact not to drive the vehicle. the vehicle was not repaired. the manufacturer was notified. the failure mileage was 160,000. .updated 08/11/14 *bf the consumer stated the rear of the vehicle would shake paired with a banging noise. updated 08/20/2014 *js
Complaint filed: 2018-04-11
Components: ELECTRICAL SYSTEM
recall 04v256000 6/7/04 05v025000 1/28/05 never received notification of recall, having these issues currently on my car honda states no recall in effect at this time for my vin.
Complaint filed: 2015-01-12
Components: SERVICE BRAKES
while traveling in my 2003 gmc sierra truck at approximately 45 mph i stepped on the brake pedal to stop at a stop sign and the pedal went 3/4 of the way down to the floor, then the brake light came on and the truck did not stop as quickly as it usually does ( glad i was not going any faster) . upon checking the truck it was discovered that the front drivers side steel brake line had a hole in it due to corrosion and there was no brake fluid in the master cylinder . *tr