vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2016-01-17
Components: STRUCTURE
i took vehicle to gmc dealer for an unrelated gm special service program and upon removal of the fuel tank, they found extensive rust-through adjacent to where the tank mounts to the frame. they said the "vehicle is not safe to be driven" yet it has only 100,000 miles and its exterior appears almost like-new. dealer feels the design of the tank being mounted against the frame caused road salt, etc to get trapped where it cannot be cleaned out by undercarriage car washes. i recently contacted gmc but my complaint has not been resolved to my satisfaction. i suspect there are thousands of envoy/trailblazer (xl) models still on the road with this hidden "cancer".
Complaint filed: 2015-09-16
Components: ELECTRICAL SYSTEM
passenger window went down with vehicle off. smoke came from inside the right front door panel. when the smoke cleared, i disassembled the door and found the window switch with a large hole burned in it. pics available upon request.
Complaint filed: 2017-10-20
Components: ELECTRICAL SYSTEM
odi number 10593580 was filed in may 2014. this has not been corrected as this date 10/20/17. the car will not shut off and the key will not come out as stated in the complaint of may 2014. i keep spending $$ on this and no action. surly all these cars do the same thing.
Complaint filed: 2015-03-10
Components: SERVICE BRAKES
driving down interstate at 50mph was approaching a traffic light which turned yellow stepped on my brakes felt like i wasn't even pushing them pumped a few times the truck starts braking the once again with my foot still on brake pedal it felt like i wasn't stepping on the pedal so pumped again and i almost ended up running a red light with two small children in the truck. with all these complaints for the same problem there should be a recall!!! *tr
Complaint filed: 2015-07-30
Components: SERVICE BRAKES
tl* the contact owns a 2003 chevrolet silverado. while driving approximately 35 mph and attempting to engage the brakes, the vehicle failed to stop. the emergency brake was used to stop the vehicle. after inspecting the vehicle, the contact noticed that brake fluid was leaking above the fuel tank. the vehicle was taken to an independent mechanic for diagnostic testing. the technician stated that the brake line over the fuel tank ruptured and needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the approximate failure mileage was 82,000.
Complaint filed: 2019-06-14
Components: AIR BAGS
driver in front crash with 4-5 car pile up. car was on highway 287 and deer was cause. air bags did not go off. we never got a notice about takata airbags. speed was somewhere around 45-50 at time because brakes were slammed on to no effect. crash was unavoidable. car was totalled.
Complaint filed: 2015-02-28
Components: ELECTRICAL SYSTEM,ENGINE
i was traveling on a side street in huntington, wv about 30 mph when all of a sudden the motor shutdown everything shutdown and i tried to move the jeep out of the line of traffic. this is very difficult since there was no power to the vehicle. i was headed toward i-64 on the on ramp when all of a sudden it happen again. car were coming toward me and with much difficulty i manage to get it partially out of the road. i finally got it started back up and it happened on two other occasions. i am afraid to drive my jeep. i need help in knowing what to do. autozone put the instrument to help diagnose the problem and check indicated the battery is good. what should i do? *tr
Complaint filed: 2019-01-07
Components: STRUCTURE
tl* the contact owns a 1998 dodge ram 2500. the contact stated that the entire dashboard cracked and pieces were falling off. the vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. the manufacturer was not made aware of the failure. the failure mileage was 180,000.
Complaint filed: 2014-11-19
Components: STRUCTURE
went to my mechanic for an full exhaust repair and was told that the vehicle had frame rot so extensive that the repair should not be done, and that in fact the car was unsafe to drive. there was a recall on this frame for the tacoma and the tundra as well, and there should be one on this generation of 4runner. i have a 1989 4runner with 250k miles and no such issues with frame rot. now i'm out thousands of dollars since i'll have to junk the car and buy a new one. toyota should take responsibility for this. *tr
Complaint filed: 2017-03-07
Components: STRUCTURE
body mounts have deteriorated , mechanics i have had look at this said , should never happen , is unsafe and they see it all the time on this year and model also have learned that this problem cause windshield to crack when i applied hard breaking.
Complaint filed: 2015-06-09
Components: STRUCTURE
tl* the contact owns a 1996 toyota tacoma. the contact stated that the frame and around the rear passenger side of the vehicle are corroded. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 183,000.
Complaint filed: 2018-10-07
Components: ELECTRICAL SYSTEM
the adaptive headlights are flickering (stationary or in motion). this points to a faulty wiring issue, according to many other owners reporting this on internet forums for this vehicle.
Complaint filed: 2015-10-14
Components: STRUCTURE
tl* the contact owns a 2000 toyota tacoma. while the vehicle was undergoing an oil change, the mechanic noticed that the undercarriage of the vehicle was rusted. as a result, the mechanism that held the spare tire under the vehicle could no longer hold the spare tire. the manufacturer was notified of the failure and stated that the vehicle was out of warranty. the vehicle was not repaired. the failure mileage was 104,000. the vin was not provided.
Complaint filed: 2017-06-09
Components: STRUCTURE
tl* the contact owns a 2004 toyota tacoma. while having the brakes repaired on the vehicle, the independent mechanic stated that the subframe was corroded and needed to be replaced. the vehicle was not repaired. the contact stated that the vehicle was inspected in 2011 for corrosion and passed the inspection. the manufacturer was notified of the failure and informed the contact that the vin was not included in any open recalls. the contact filed a complaint with the manufacturer. the failure mileage was approximately 107,000. .updated 08/22/17 *bf *js
Complaint filed: 2015-05-16
Components: STEERING,SUSPENSION,UNKNOWN OR OTHER
my car has a bad noise and popping sound in the front end. i was turning out of my moms driveway when my front passenger tire collapsed in . my upper ball joint broke . after my car was jacked up my lower a arm and ball joint was broke . i replaced everything . a week later the driver side ball joint had to be replaced . my car still makes a aweful sound like something is about to brake . should i replace every part in the front . cause it dangerous for myself and my child.
Complaint filed: 2015-04-08
Components: AIR BAGS
tl- the contact owns a 2003 dodge ram 1500. the contact mentioned that there were no failures with the vehicle before the vehicle was taken to an authorized dealer for this recall repair. the contact received notification of nhtsa campaign id number: (air bags) and stated that the dealer fractured the . key switch and the repair was not completed properly due to damaging a component while repairing the vehicle. the vehicle was taken back to the dealer and they stated that the contact would need to replace the key switch to complete the recall repair, however there was no problem with the key switch before the vehicle was taken to that authorized dealer. the manufacturer was notified of the failure that occured from the dealers repair and the contact was waiting on instructions from the manufacturer to determine if the recall would be completed proplerly. the approximate failure mileage was 126,000. updated 5/18/15*cn updated 10/05/2017*cn
Complaint filed: 2015-08-13
Components: SERVICE BRAKES
while applying brakes in an attempt to stop, the brake pedal unexpectedly went directly to the floor, thus disallowing the truck to stop. the pedal was able to be pumped,up enough in order to stop the truck, but only one time. attempts to pump the pedal and increase the pressure enough for future attempts at stopping the truck were unsuccessful. inspection of the vehicle by certified mechanics revealed rust buildup on/near a weak spot on one of the braided, flexible front brake lines which had bursted, virtually making the brakes useless by disallowing pressure to be built up in the system. a further inspection of the system revealed a second braided, flexible brake line that was showing signs of rust buildup and eminent failure. the point of failure on both lines was the flexible, braided section itself, just adjacent to where it connected with the pre-molded portion of each line.
Complaint filed: 2015-10-13
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 pontiac grand prix. when the contact attempted to start the vehicle, the ignition failed to start. the failure was persistent. the vehicle was not diagnosed or repaired. the manufacturer was not aware of the failure. the failure mileage was approximately 131,000.
Complaint filed: 2019-05-16
Components: UNKNOWN OR OTHER
turned the car on this morning and the air bag light turned on and has not shut off seat belts work just fine and no accidents with the auto not sure of the air bags in the car at this time
Complaint filed: 2016-07-22
Components: AIR BAGS
passenger airbag failure. srs light on. dealer verified failure. no vehicle accident or contact.
Complaint filed: 2017-03-11
Components: STRUCTURE
nissan has at each service bulletin on this issues. tsb ntb05-118a 2004 ' 2005 titan and armada; outside door handle cable freezes; door difficult to close in cold temperatures nissan is aware of this problem as well as many many other owners after doing a google search. stationary happens every night when temperatures fall below 30 deg
Complaint filed: 2014-06-12
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 saturn sl2. the contact stated the vehicle stalled intermittently without warning. the vehicle was taken to the dealer. the technician diagnosed that the ignition switch was defective and needed to be replaced. the manufacturer was made aware of the defect. the contact was never notified or informed if his vehicle was included in nhtsa campaign number: 03v231000 (electrical system). the vehicle was not repaired. the failure mileage was unknown. the current mileage was 85,000.
Complaint filed: 2014-11-25
Components: AIR BAGS
this is regarding the "takata air bag recall. i am not sure how to proceed with reporting my vehicle and getting place on a list for air bag replacement in philadelphia, pa. *tr
Complaint filed: 2014-02-13
Components: VEHICLE SPEED CONTROL
my wife was accelerating her 2003 honda cr-v onto the massachusetts turnpike from the on-ramp, but the car continued to accelerate well above normal highway speed. the brake only slowed it partially, so she tried tapping the accelerator which released. alarmed by this she got it serviced where mechanic blamed the problem on buildup of deposits on the throttle plate, which they cleaned, and did other preventive maintenance. several weeks later i was leaving the supermarket on an very cold day of about 10f. i started the car in park, at which point the throttle went to maximum by itself, at very high revs. fortunately it was still in park. i tried all kinds of tapping on and around the accelerator. i inspected the accelerator area for a stuck floor mat or a foreign object, but found nothing. i turned the car off, but when i turned it on, it continued to rev as if floored. the second time i turned it off and on, it returned to normal operation. it drove normally for the next few weeks. finally, my wife was driving on a busy divided highway with many businesses when the accelerator stuck open again. the car sped up to dangerous speed, and stomping on the brake only partly slowed it. she shifted into low gear which actually made it speed up. she was approaching a traffic light with stopped cars. not wanting to hit a column of stopped cars, she steered into a thick snowbank by the side of the road, hoping to stop it non-destructively. but the honda did not stop until it hit a telephone pole very hard, with airbag deployment and total vehicle loss. she escaped with only minor bruises. *tr
Complaint filed: 2015-10-20
Components: STEERING
tl* the contact owns a 2003 toyota prius. while driving at approximately 35 mph, the steering wheel shook intensely. the vehicle was serviced under nhtsa campaign number: 11v304000 (steering), but the failure persisted. the manufacturer was not notified of the failure. the vin was not provided. the approximate failure mileage was 162,000.
Complaint filed: 2023-06-25
Components: SERVICE BRAKES
this vehicle has a non-functioning parking brake. there was a recall in 2004 for 880,000 trucks and suv's. i have taken it to my garage twice but they cannot fix this problem because it is not fixable
Complaint filed: 2015-02-13
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1996 jeep grand cherokee. the contact received notification of nhtsa campaign number: (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the contact had not experienced a failure. .updated 05/14/15 *bf
Complaint filed: 2016-09-14
Components: SERVICE BRAKES
brakes will intermittedly not respond to the brake pedal being depressed. car has now been involved in two rear end collisions in 3 months. repair shop cannot duplicate the problem described. car was going 25 mph both times in two cities when the car failed to brake.
Complaint filed: 2014-07-20
Components: SERVICE BRAKES
rusted brake lines caused a near accident when the line broke, resulting in loss of braking abilities. *tr
Complaint filed: 2019-08-06
Components: STRUCTURE
the attachment points on the frame where the rear subframe attaches have nearly completely rusted out. the rest of the frame appears to be in good condition. an internet search showed that this is a common issue with honda pilots. given the prevalence of the issue, it appears to be a design flaw. this is a significant safety issue since complete failure of the mounting points could result in loss of control of the vehicle. the attached picture is not from my vehicle but the damage is identical to that shown in this picture.
Complaint filed: 2014-09-15
Components: STRUCTURE
the back panel on the hatch is cracked. *tr
Complaint filed: 2017-11-20
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
speedometer flucuates past 120 and sometimes drops past 0 while driving. the fuel gauge will show full even when it's not.
Complaint filed: 2021-08-24
Components: STEERING
the steering shimmies and pulls to the right. power steering fluids are within there limits.
Complaint filed: 2016-09-26
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 subaru legacy. the contact received notification of nhtsa campaign number: 16v361000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer placed the contact on a waiting list in late july but did not give a specific date for when the part would become available so the contact was unable to determine when the vehicle would be repaired. the manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. the contact had not experienced a failure. vin tool confirms parts not available. updated 01/10/17*lj *tr
Complaint filed: 2017-09-06
Components: STRUCTURE
tl* the contact owns a 1996 nissan quest. while inspecting the vehicle, it was discovered that the rear passenger side subframe was rusted and corroded. the cause of the failure was not diagnosed. the vehicle was not repaired. a local dealer was not contacted in reference to the failure. the manufacturer was notified of the failure, but no assistance was offered. the vin was not available. the failure mileage was 200,000.
Complaint filed: 2014-06-07
Components: SUSPENSION,STRUCTURE,SERVICE BRAKES
excessive corrosion all brake lines rotted out and replaced, rocker panels totally rotted, and excessive rust on frame very common with this year g m frame ,g m says they only cover for one year. so i am filing a complaint to see if this can rectified before some one is injured due to brake failure. please help. *tr
Complaint filed: 2014-10-01
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1999 chevrolet malibu. while the ignition was started, the key fell out of the ignition switch. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the contact received a recall notice for nhtsa campaign number: 14v400000 (electrical system) and was informed that the recall was not associated with the failure. the failure mileage was 97,000. updated 11/24/14*lj updated 5/6/2015 *js
Complaint filed: 2017-09-13
Components: STRUCTURE
tl* the contact owns a 2004 toyota sequoia. the contact noticed that the front frame fractured without warning. the vehicle was taken to the dealer (rudy luther toyota, 8805 wayzata blvd, golden valley, mn 55426; (612) 424-7924) and the contact was advised to call the manufacturer. the vehicle was not diagnosed or repaired. the manufacturer was contacted at 800-331-4331 and stated that nothing could be done. the failure mileage was 120,000.
Complaint filed: 2016-01-13
Components: AIR BAGS
tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags) however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2020-03-09
Components: STRUCTURE
as i started to accelerate at a busy intersection, my 4runner started to jolt and once it began moving it started a swerve motion. it became difficult to stop as well. no indicator light came on to warn me of any problem while i was about to enter the interstate highway. so i turned off the road. i brought the truck to my mechanic who stated the frame had broken loose. the mechanic also stated this was not due to wear and tear, but it was in his professional opinion a manufacturing rust defect. he said this should have never happened. i don't have images at the time i'm writing this report because my 4runner is at the service garage, however i can furnish images upon request.
Complaint filed: 2022-07-30
Components: STRUCTURE
the truck was brought in to dealer to inspect/repair wiring for trailer outlet. when they and began raising the vehicle, the rear lift arms broke through the frame on both sides. when i drove it short way to the repair shop (about 5 miles), the frame on the left broke and sagged and i nearly lost control. the repair shop was in sight and i was able to make it at under 10 mph. the road between the dealer and repair shop was an old country road and i never exceeded 45mph. the rusted frame was first noticed by witt ford in pulaski and the frame was reinforced/surrounded by welded plate steel. there was no warning of the defect. if i had been travelling at highway speed and this failure occurred, i would have lost control, the left side of the truck would have been dragging as well as fuel tank. there would have been a crash and probably a fire.
Complaint filed: 2020-06-29
Components: UNKNOWN OR OTHER
frame on 2003 toyota 4runner is completely rusted. gas tank straps are rotted and rusted along with the plate underneath the gas tank is completely rusted. tried to get them replaced and the service advisor damaged his tools trying to get the bolts out. also had to replace the skid plate in the front of the vehicle. it was completely rusted through and just hanging off the front of the truck. now the frame is completed rusted and our service technician told us that it needs to be replaced. took it to a auto body repair shop, technician worked for toyota for 30 years and told us to call them because the frame should be replaced. toyota does not agree.
Complaint filed: 2014-10-06
Components: ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
the fuel injector started having issues, and the car has a whistling sound when the ignition is turned on. the smell of gas is coming from under the hood of the car. the electrical system has been off since we got the vehicle in november of 2013, the mirrors move by themselves and the sunroof never worked correctly. *tr
Complaint filed: 2014-03-05
Components: ELECTRICAL SYSTEM
vehicle was being driven on road totally cut out, would not re start, after some 20 minutes restarted, decided to drive on thruway back to mechanic, would run for a short time then cut out again. given to chrysler dodge dealer, unable to locate problem, could not fix. replaced ecm module replace oem module no better. own mechanic replaced a wire, at least it run but now cuts out in car wash, puddles, slush. chrysler still have no idea, except that they have several instances of the same problem. also ignition key works only when tapped with a hammer and turn, apparently this is also a common fault. *tr
Complaint filed: 2014-04-02
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 buick regal. the contact stated that when the vehicle was shut off, the engine would resume. the contact had to disconnect the battery cable in order to prevent the engine from operating independently. the vehicle was taken to the dealer, who was unable to diagnose the vehicle. the manufacturer was notified of the problem. the approximate failure mileage was unknown. the vin was not available. updated 06/17/14*lj updated 08/
Complaint filed: 2021-11-24
Components: AIR BAGS
the contact owns a 2004 honda element. the contact stated that the vehicle was taken to the dealer to repair under the takata recall. several few months after the air bag repair, the driver’s side curtain air bag deployed without incident and without warning while driving at 65 mph. the contact pulled off the highway and found no visible damage or reason for the deployment. the contact had taken the vehicle back to the dealer on two separate occasions for an inspection; however, the contact was never given a cause for the failure. the contact then took the vehicle to an independent mechanic who refused to service the vehicle since the cause of the deployment had not been determined. the manufacturer had been notified of the failure but offered no assistance. the vehicle had yet to be repaired. the failure mileage was approximately 150,000.
Complaint filed: 2017-09-27
Components: STRUCTURE
truck frame has totally rusted out with only 80,000 miles on the truck. body shows nothing, but the frame is disintegrating. i recently purchased this based on pictures which showed an extremely clean body and interior (true). got it delivered to my mechanic who called me to show me the holes in the frame!
Complaint filed: 2016-05-03
Components: SERVICE BRAKES
tl* the contact owns a 1996 chevrolet tahoe. while driving approximately 5 mph and pushing another vehicle, the brakes failed when the brake pedal was depressed. as a result, both vehicles crashed into a wall. the air bags did not deploy. a police report was not filed and there were no injuries. the vehicle was not diagnosed nor repaired. the manufacturer was notified of the failure. the vin was unknown. the approximate failure mileage was 170,000.
Complaint filed: 2017-10-27
Components: AIR BAGS
tl* the contact owns a 2001 nissan maxima. while operating the vehicle, the air bag sensor indicator illuminated and flashed off and on. the cause of the failure was not diagnosed. the vehicle was not repaired. the local dealer was not notified. the manufacturer was informed of the failure, but no assistance was offered. the failure mileage was 120,000.*bf the consumer requested information on the complaint. *js consumer stated the airbag light has come on and flashes. cannot get a sticker for the car until it gets fixed. updated 8/6/18*jb
Complaint filed: 2018-07-27
Components: AIR BAGS
tl* the contact owns a 2003 ford escape. the contact stated that the air bag warning indicator was illuminated, which was a safety concern. the dealer (gus johnson ford, 8300 e sprague ave, spokane valley, wa 99212, (509)-924-1000) was contacted and stated that the vin was not included in any recalls. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the issue and stated that the vin was not included in an air bag recall. the failure mileage was 180,000.
Complaint filed: 2023-04-05
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
as i was stopped at red light it stalled as i drove thru. so i pulled over. got out to open hood. it was smoking.struggled to open hood. ran around to get towel to smother the fire. but it was too far gone. man told me just leave it. it was total loss.
Complaint filed: 2015-12-13
Components: SERVICE BRAKES
about 165,000 miles brake pedal started to pulsate at low speed when stopping.started out only when i would be turning left,now does it going staight,about 170,000 miles now.had new caliper on driver side,new hub assemblie and sensor on passenger side,brake system flushed,still have problems with brake pedal pulsating,does not matter what kind of road i'm on.
Complaint filed: 2014-09-19
Components: AIR BAGS
tl* the contact owned a 2005 cadillac cts. while driving approximately 30 mph, the contact's vehicle was t-boned on the driver side by another vehicle. the air bags failed to deploy. a police report was filed. the contact sustained an injury to the left shoulder that required medical attention. the vehicle was destroyed. the manufacturer was not notified. the failure mileage was unavailable.
Complaint filed: 2018-08-09
Components: STEERING
tl* the contact owns a 2003 ford focus. while driving 25 mph, the steering wheel detached from the steering column. there were no warning indicators illuminated. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was notified and referred the contact to nhtsa. the failure mileage was 96,000.
Complaint filed: 2015-02-13
Components: AIR BAGS
tl* the contact owns a 2004 acura mdx. the contact received notification of nhtsa campaign number: 14v351000 (air bags); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2014-10-03
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
tl* the contact owns a 2002 honda accord. the contact stated while driving at various speeds, the power lock activator malfunctioned. the doors lock and unlock continuously. the failure recurred multiple times. the vehicle was not diagnosed or repaired. the manufacturer had not been notified of the issue. the failure mileage was unknown.
Complaint filed: 2014-08-23
Components: ELECTRICAL SYSTEM
typically in the afternoon on warm / hot days and after the car has sat all day outside, i'll go to start it, put the key into start position and the starter will not engage. all else seems to be functioning correctly. the fuel and temp gauges go back to 0 position, voltage drops but not by much. i have had to switch to the start position as much as 75 times before the starter engages. when it does engage it is turns over strongly. this isn't a battery problem. i can't find a pattern to tie to when this happens except it is mostly in the afternoon on warm / hot days and after the car has sat all day outside. *tr
Complaint filed: 2014-05-29
Components: ELECTRICAL SYSTEM
while driving along at approximately 65 mph the gas gauge suddenly went from 1/4 to zero. in addition the tachometer went to zero , the temp gauge went to the off gauge and the speedometer went to 120 and stayed there. the abs light also came on and stayed there. this is a major safety defect and my research reveals that it is a known problem and due to poor cold solder joints on the instrument cluster circuit board. multiple vehicle owners have reported this problem and many people have paid for repairs that they should not have had to pay for because of a defective printed circuit board problem. if the problem has been in existence since production it seems reasonable that the problem should be fixed at no cost to the vehicle owner. not knowing vehicle speed, fuel level, engine temp is a major hazard and an accident waiting to happen. *tr
Complaint filed: 2014-12-16
Components: ELECTRICAL SYSTEM
when i would try to start the car the starter would stick and just keep turning over and over, and would not start, when i finally got it to start i would be driving down the road the rpm's would shoot up between 3 and 6 and drop to 0 in a matter of seconds and everything in the car would shut down, this is while i am driving down the road in the middle of traffic. i had to pull over and set there until it decided to start, sometimes it took awhile and others it would start right up. this has happened over and over to many times to count, this car is very dangerous, i could have been hurt very badly. also the key would stick in the ignition and would not turn i would have to get out of the car and rock it back and forth in order for it to turn to start the car. i had everything possible done to this car that the mechanic could possibly think of, even a new computer and thousands of dollars later it is still doing the same thing. there is something really bad wrong with the car and it need to be fixed. i am tired of putting out money and it not being resolved. have paper work on all the work done to the car. more then 1 mechanic has looked at it and they are still scratching there heads! *tr
Complaint filed: 2017-01-11
Components: SERVICE BRAKES
this vehicle came with factory tow package. brake lines, rear, were repaired a year ago. towing a horse trailer with horse ( approx 6500 lbs total ), the front break line from the abs module broke and pedal went to floor while exiting 90w onto 84w. trailer brakes finally stopped the vehicle a few inches from the auto in front of us . this was on new years eve this year, and 2:00pm in the afternoon. found a garage/mechanic to repair the front line. this could have caused a major accident involving a number of cars and trucks. i have the vehicle inspected at every oil change, and have it repaired when needed. i have read of many issues with the (cheap ) brake lines gm has used in these vehicles( 1999 to 2003 ), and as they get older, they are just an accident waiting to happen. gm should recall these vehicles, and fix the problem with corroding break lines. especially with their " professional grade" advertisements. very misleading. *tr
Complaint filed: 2015-05-05
Components: STRUCTURE
tl* the contact owns a 2005 chevrolet corvette z06. while driving approximately 40 mph, a loud popping noise was present. the locking mechanism for the roof top malfunctioned, causing the top to eject from the vehicle. during the incident, the passenger in the vehicle suffered a laceration to the face. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 80,000.
Complaint filed: 2015-04-02
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1998 dodge caravan. the contact received notification of nhtsa campaign number: 11v139000 (electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. .updated 05/20/15 *bf updated 11/19/15*js
Complaint filed: 2015-12-09
Components: SERVICE BRAKES
tl* the contact owns a 1997 gmc sierra 1500. the contact stated that the abs failed. while driving, the brake pedal had to be depressed simultaneously for the vehicle to come to a complete stop. the manufacturer advised that the vehicle was not included in nhtsa campaign number: 04v045000 (service brakes, hydraulic). the vehicle was not repaired. the failure mileage was 140,000.
Complaint filed: 2015-02-03
Components: ELECTRICAL SYSTEM
gm sent out a recall for the buick lacrosse 2005. the recall was to fix an issue that caused the car to switch off at random while running causing for potential crash and lack of airbags to work and other possible hazards. they recommended that we take any things off of the key ring other than the key when in drive. i had never experienced the issue of my car turning off on its own previous to receiving this recall. being proactive i took my car to the wilkins gmc buick dealership located at 6913 ritchie highway, glen burnie, md 21061 in order to have the recall serviced. while having the recall fixed i found out from a service worker at the dealership that the recall fix is only a change in the key. once the recall fix was completed i left and a week later had the issue of the car turning off while driving occur. i called the dealership to see if they would like to take a look at the key to ensure the fix was properly done, they informed me it was properly done and no need to come in. i then called gm corporate and was told they have no recall on the ignition part (the real problem) and the key should have fixed the issue. i was given no assistance for the true cause of the problem and am very disappointed in the lack of quality and quality assurance from this company. my car has progressively gotten worse and now will barely stay on without the key turning to the off position. i have done research and spoken with many mechanics with all of the information pointing to the need for a new proper recall on the ignition itself and not the key. *tr
Complaint filed: 2019-04-17
Components: AIR BAGS,STRUCTURE,SERVICE BRAKES
we got an april 2019 letter for an important safety recall which came too late! my car was totaled in a accident in which both airbags deployed. it did cause hurtful pressure on my grandson's chest with an emergency bill over $500 and 2 days of losses wages. ok for which we had no compensation. car was in motion on highway street in which the other party was ticketed on an illegal u turn.
Complaint filed: 2014-01-02
Components: STRUCTURE
tl* the contact owns a 2000 dodge ram 1500. the contact stated that there were severe cracks in the dashboard near the air bag housing area. the vehicle was not diagnosed or repaired. the manufacturer was contacted about the failure. the failure mileage was approximately 113,000. the vin was unavailable. updated 02/11/2014 *bf
Complaint filed: 2017-03-31
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 dodge ram 2500. the contact received notification of nhtsa campaign number: 16v352000 (air bags); however, the part for the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. the manufacturer was made aware of the issue. parts distribution disconnect.
Complaint filed: 2016-03-02
Components: STRUCTURE
tl* the contact owns a 2001 toyota tundra. the contact stated that the frame was rusted out without warning. the dealer repaired the vehicle four years ago and stated that nothing could be done for the recent failure. the manufacturer stated that the frame was already sprayed, so nothing could be done. the vehicle was not repaired. the failure mileage was 170,000.
Complaint filed: 2015-04-17
Components: AIR BAGS
tl* the contact owns a 2002 honda cr-v. the contact received a notice for nhtsa campaign number: 14v70000 (air bags) in february of 2015; however, the dealer stated that the part was not available. the contact felt that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2014-12-08
Components: ELECTRICAL SYSTEM
i took my 2003 chevy impala to have the repair preformed for the ignition recall. i dropped my car off the night before (tuesday) and got a phone call wednesday to pick it up. when i picked it up the car was driven around the lot to me and left running. i went straight home and turned off the car until morning. when i went to get into the car in the morning i could not turn the key. at 8 am i called the service department and he stated that i should bring it back and they would try to figure out what went wrong. i brought it in wednesday evening after work, thursday morning i received a call from the service manager telling me that the recall had no effect on my car that i needed a new tumbler now. i picked the car up thursday night and the sales lady that drove it around said that was impossible to start that she had to get a mechnic to start it. i found the general manager and asked him to reverse the recall by popping the cover off the key. he did and the car started with only a small grib trouble from the tumbler which is thought to be caused by the number of forced starts after the key cover was placed on the key. after inspection it was found that the cover from the recall was preventing my key from going in all that way to the tumbler to start the car. i am asking that the tumbler be replaced and a new set of keys because of the damage done to my key and the recall not being effective without damage to my tumbler. i am aware that my tumbler is directly linked to my security trigger for the car and now live in fear that i will have trouble with the car shutting down or the key no longer being effect to start the car at any given moment. it sits very loose in the tumbler now. *tr
Complaint filed: 2017-05-19
Components: AIR BAGS
2003 toyota corolla. consumer writes in regards to air bag recall. *ld the consumer was first advised that the recall repair could not be completed because there was a wire that need to repaired before the air bag could be replaced. a year later the consumer was advised that the air bag had already been deployed. the consumer stated that was not true, the airbags had never deployed. updated 05/19/2017 *js
Complaint filed: 2014-03-10
Components: SERVICE BRAKES
i'm not sure if this is the brakes or the lighting on the dashboard, but the abs and brake light on the dashboard light up. i have had it checked, and the mechanics keep saying the brakes are fine, but the lights often stay on, especially in warmer weather (and hardly at all in colder weather). this has been going on since we got the car, from july 2012 to the present. *tr
Complaint filed: 2021-01-27
Components: STRUCTURE
re: defective frame on 2004 toyota tacoma extend cab dear sir or madam: i am reaching out to you for assistance regarding the defective frame on my 2004 toyota tacoma extended cab. i purchased this vehicle used in 2012 from a private owner. i did not know at the time, nor did the previous owner advise me that he received a manufacturer's recall on the truck from toyota in 2010 regarding a cracked frame because the vehicle was not treated during manufacturing to prohibit rust corrosion. please see attached letter.
Complaint filed: 2019-04-14
Components: AIR BAGS
while my daughter was driving on a in town road she came upon construction, all traffic was stopped because the 2 lanes were down to 1. as she was waiting for traffic to start moving her boot got caught under seat lever (thigh high boots flap got caught) and it made her foot slip from brake, she then bumped into the van in front of her, less then 5mph and both which there was no passenger or anything on her seat airbags deployed destroying her colume. absolutely no front end damage, no damage to other vehicle, car still runs and seatbelts still work. having it checked for malfunctions.
Complaint filed: 2016-05-05
Components: AIR BAGS
takata recall. air bag warning light is on. mechanic has disabled airbag system.
Complaint filed: 2014-05-13
Components: SERVICE BRAKES
brakes failed for no apparent reason. was sitting in drive through waiting to pick something up and when i took my foot off the brake to put it in drive i had no more brakes and brake fluid was shooting out the bottom right passenger side of jeep. luckily my emergency brake worked and i was able to stop without killing or hurting anyone. mechanic charged me $500.00 to fix it and told me that the brake line was rotted and needed to be replaced in addition the hoses were no good. this was the second time i lost brakes on this jeep during my ownership. the first time was 5 years before this date. *tr
Complaint filed: 2016-11-28
Components: AIR BAGS
today, 11/2816, right front passenger side air bag "deployed" for no reason. driving at about 55 mph. no impact or collision. seat ripped open. *tr
Complaint filed: 2016-08-19
Components: AIR BAGS
tl* takata recall. the contact owns a 2002 bmw 325xi. while driving approximately 60 mph, the driver side air bag deployed without warning or impact. the contact sustained burns and bruises on the left arm from the air bag. the contact did not seek medical attention. a police report was filed. the vehicle was driven to the contact's residence. the vin was included in nhtsa campaign number: 15v318000 (air bags); however, the part to do the repair was unavailable. the manufacturer was not made aware of the failure. the failure mileage was unknown. parts distribution disconnect.
Complaint filed: 2016-09-26
Components: AIR BAGS
tl* the contact owns a 2005 bmw 325i. the contact received notification of nhtsa campaign numbers: 14v428000 (air bags) and 15v318000 (air bags). the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2017-09-27
Components: STRUCTURE
i have a mercury mountaineer 2003 and it was stationed there was a crack in the back middle of the hatch now there a huge crack and my window of the trunk came unhinged and fell off i see this problem in all mountaineers they all have the crack in the hatch hope theirs don't fall off i see it in almost everyone's. this should be recalled because what would of happened if i was driving and it fell off this is not safe. please have this investigated. thank you!
Complaint filed: 2018-11-07
Components: FUEL/PROPULSION SYSTEM
fuel line is leaking
Complaint filed: 2015-09-05
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
i was on i 75 passing under miller rd in flint, mi when traffic started to back up and slow down. i applied the brakes and the car stated to slow down, the brake peddle then went to the floor and i had no brakes. i was able to down shift to 1st gear and get to the side of the road. the car slowed down to where i could get it into reverse to stop it. we where so lucky! i got it to a cadillac dealer in dearborn, mi and found out that the main brake line had rusted through. i had all the brake line replace. i have major concerns that there are thousands of gm vehicles with this problem still on the road. i have since been told that gm had a brake line material problem during the early 2000 that lead to rusting out of the lines. please look into this for the safety of others. the dealer was les stanford cadillac updated 10/9/15 *ln
Complaint filed: 2015-11-08
Components: STRUCTURE
2004 ford escape. rear right wheel hub rust/corrosion around strut assembly. safety issue with rear shock. known problem with 2004 to 2006 ford escape despite rust proofing. rusts around area for strut leading to structural compromise of this assembly. unsafe to drive.
Complaint filed: 2014-11-19
Components: SERVICE BRAKES
tl* the contact owns a 2003 chevrolet silverado 2500 hd. while driving approximately 40 mph, the vehicle failed to stop when the brake pedal was depressed. the contact had to use the emergency brake to stop the vehicle. the contact replaced the front brake lines, but the failure recurred. the manufacturer was notified of the failure. the vin was unavailable. the approximate failure mileage was 166,000.
Complaint filed: 2015-07-18
Components: SERVICE BRAKES
line to rear brakes failed resulting in complete lose of rear brakes. mechanic believes failure due to road salt corrosion. mechanic reported he had seen same problem with another 2001 dodge truck. vehicle presently at sigourney, iowa dodge dealer being repaired.
Complaint filed: 2016-03-18
Components: SERVICE BRAKES
tl* the contact owns a 2004 gmc sierra 2500 hd. while driving 10 mph, the brakes failed without warning. it was diagnosed that all the brake lines needed to be replaced. the manufacturer was made aware of the failure. the approximate failure mileage was 176,395.
Complaint filed: 2014-08-01
Components: ELECTRICAL SYSTEM
ignition switch would not command the starter. *tr
Complaint filed: 2016-01-28
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 toyota avalon. the contact received notification of nhtsa campaign number: 15v043000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 03/18/16*lj
Complaint filed: 2014-09-24
Components: AIR BAGS
tl* the contact owns a 2001 chevrolet impala. the contact stated that the air bag indicator constantly illuminated on the instrument panel. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 190,000. updated 11/14/14*cn updated 08/28/2017*ct
Complaint filed: 2014-08-26
Components: STRUCTURE
the bottom of all the 4 doors are rusting out. there are other places on the body that the paint is bubbling and starting to rust also. this car has been garage kept every year that i have had it. i bought it in 2000 and have had it ever since. i have had several mercedes previously and never had the paint fail. *tr
Complaint filed: 2014-12-29
Components: ELECTRICAL SYSTEM
2002 chevrolet malibu. safety recall on key ring. *mw the consumer was informed the parts were not available. *jb
Complaint filed: 2018-04-17
Components: SERVICE BRAKES
exiting from the expressway with traffic light about 20 yards away, cars were stoped due to red light and i am coming down hill exiting. applying the breaks and the paddle goes to the floor, i rear ended the vehicle on the far right.
Complaint filed: 2015-04-10
Components: SERVICE BRAKES
brake line ruptured at abs unit under driver side floor panel. total loss of braking. luckily, was in a parking lot when it happened and used emergency brake to stop. all brake lines at this point very badly corroded and were replaced. mechanic showed me that lines at this point were paper thin from corrosion and lucky that they hadn't ruptured causing an accident before this. *tr
Complaint filed: 2016-08-31
Components: STRUCTURE
tl* the contact owns a 2002 ford escape. the contact stated that the frame of the vehicle was rusted. the vehicle was not repaired. the contact referenced nhtsa campaign number: 14v165000 (structure). the manufacturer was made aware of the issue. the failure mileage was approximately 184,000. updated 10/13/16*lj *tr
Complaint filed: 2014-01-27
Components: SERVICE BRAKES
corroded brake lines. completely rusted and leaking. under side of truck is ok other than the lines. *tr
Complaint filed: 2016-06-20
Components: ELECTRICAL SYSTEM
98 odyssey, engine can be turned off and key can be removed from ignition switch without putting car in park. appears to be common problem.numerous other complaints on this problem. am yet another owner wishing recall 03v423000 applied to 1998 honda odyssey in addition to the 1998 honda accord.
Complaint filed: 2014-03-26
Components: STEERING,AIR BAGS,SERVICE BRAKES
was heading to work when the chevy cobalt suddenly shut off, causing me to lose power brakes, power steering, and causing the air bags not to deploy when i went straight threw a stop sign impacting into a snow bank. *tr