vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2016-11-29
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet equinox. the contact stated that the vehicle shut off completely when the vehicle was locked or unlocked with the ignition switch. the contact stated that the vehicle failed to restart and that a security warning indicator flashed after the vehicle shut off. the vehicle was taken to the dealer to be repaired. the manufacturer was made aware of the failure. the failure mileage was 176,000.
Complaint filed: 2016-04-27
Components: STRUCTURE
frame cracked/rusted dealership reported that the frame (right rear) was cracked. car is unsafe to drive.
Complaint filed: 2016-09-06
Components: SERVICE BRAKES
multiple brake line faulures due to rust which also necessitated abs valve body replacement. complete brake line replacement.
Complaint filed: 2023-08-16
Components: STEERING
they power steering is leaking badly onto exhaust pipe and not holding any fluid in the reservoir i do not know when problem began the car had one owner prior to me , i would like to just get the recall situated and fixed if possible
Complaint filed: 2016-02-12
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 jeep liberty. the contact stated that while operating the vehicle, the instrument cluster would suddenly shut off. the cause of the failure was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 150,000. updated 06/29/16*lj the consumer stated when the instrument panel failed, he ran out of gas. updated 08/02/16.*jb
Complaint filed: 2016-01-28
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v312000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the contact had not experienced a failure.vin tool confirms parts unavailable.
Complaint filed: 2015-04-08
Components: SERVICE BRAKES
tl* the contact owns a 2003 gmc sierra 1500. while driving at 65 mph, the brake pedal was depressed but the vehicle failed to stop. the contact had to engage the emergency brake in order to stop the vehicle. in addition, the contact stated that brake failure was displayed across the message board and a chime was heard. the vehicle was taken to an independent mechanic. the mechanic diagnosed that the brake lines were corroded and needed to be replaced. the vehicle was repaired. the manufacturer was not made aware of the failure. the failure mileage was 112,000. .updated 05-26-15 *bf the consumer stated both brake lines failed. updated 11/20/2015*js
Complaint filed: 2014-12-26
Components: STEERING
tl* the contact owns a 2005 chevrolet cobalt. the contact received a notification of nhtsa campaign number: 14v153000 (steering) however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the vehicle had not experienced a failure.
Complaint filed: 2014-05-15
Components: SERVICE BRAKES
coming to a stop light the brake pedal went to the floor. only way i could stop was by using the electric brakes on my trailer to stop the combined vehicle. examination revealed a rusted brake line coming from the brake master cylinder to the abs module at the abs module under the vehicle. further examination revealed that the 4 brake lines from the abs module to the wheels were all rusted/pitted and about ready to rust through. *tr
Complaint filed: 2016-01-13
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v312000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2015-03-09
Components: ENGINE
engine cradle is very rusted through, need to repair, receiving estimates of $3,000. *tr
Complaint filed: 2015-10-06
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 cadillac deville. while driving 65 mph, the vehicle stalled. the contact was able to restart the vehicle. the contact stated that the failure was intermittent. the vehicle was taken to the dealer for diagnostic testing. the contact was informed that the dealer would install two key rings and an insert in the key slot or a cover over a key head on all ignition keys, free of charge. the vehicle was included in nhtsa campaign number: 14v355000 (electrical system). the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 80,000.
Complaint filed: 2015-04-01
Components: STRUCTURE
tl* the contact owns a 2003 dodge ram 1500. the contact stated that the dashboard was cracked and fractured, which created very sharp edges on the dashboard. the contact indicated that the cracks were located where the air bag was positioned. the vehicle was taken to the dealer, who indicated that the damage was caused by excessive sun light. the vehicle was not repaired. manufacturer was notified of the failure. the failure mileage was 50,000.
Complaint filed: 2020-06-28
Components: SERVICE BRAKES
vehicle was parked with parking brake on in my driveway for 3 days . parking brakes failed an the motorhome rolled off my driveway and into the yard hitting one of my other vehicles. after contacting newmar and freightliner i was informed that a pressure switch had failed and caused the brakes to release. what if this had happened at a gas station with my family in it. the lights in the dashboard indicate the parking brakes are inguaged but there are no brakes. the part freightliner said failed is 06-32698-000 switch-pressure
Complaint filed: 2020-03-30
Components: AIR BAGS
had recall install done last summer. nor are light came on.
Complaint filed: 2014-06-04
Components: POWER TRAIN
chrysler has a known problem with the sub-frame cradle supporting the engine. in northern areas these frames are rusting through causing loss of steering control. chrysler has extended the warranty to 10 years /150k miles, but only applied this to a small band of vehicles produced between feb.23,2004 and march 31, 2004. my vehicle was manufactured jan.12, 2004 and has the same safety problem. i have sent several letters to chrysler requesting they take care of this problem and have received negative responses. chrysler needs to be held accountable for this safety issue before someone is killed. in my last request to chrysler i asked them to commit to me that my vehicle was safe to drive ( i sent multiple pictures). chrysler responded 5/12/14 that they were not going to consider this problem warranty, but they did not respond to the safety question. i would really like to talk to someone at nhtsa about this issue. *tr
Complaint filed: 2024-05-23
Components: AIR BAGS
the contact owns a 1998 chevrolet gmt-400. the contact stated that upon starting the vehicle, the driver’s and passenger’s side air bags deployed independently. there was no warning light illuminated. the vehicle was not taken to the dealer or an independent mechanic. the manufacturer was notified of the failure, and a case was opened. the failure mileage was unknown. the vin was not available.
Complaint filed: 2015-09-14
Components: EXTERIOR LIGHTING
tl* the contact owns a 2005 buick lacrosse. while driving 40 mph, the low beam head lamps failed to illuminate. the failure recurred on numerous occasions. the vehicle was taken to an independent mechanic, but was not diagnosed or repaired. the vin was included in nhtsa campaign number: 14v755000 (exterior lighting); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was 90,000. updated 11/19/15*lj
Complaint filed: 2016-12-31
Components: STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
the paint is deteriorating, my fuel pump had to be replaced and my car won't start. i replaced the alternator, battery, crankshaft sensor and still won't start. i also have a break leak that i've tried to fix a few times
Complaint filed: 2014-07-13
Components: ELECTRICAL SYSTEM
when i was getting off of work on the night of 7/12/2014, i went to my car to unlock my door with the key. my driver side door will not open. i had to get into the passenger seat, climb over the center counsel and into my driver seat. once i got home, i could not open the drive side door from the inside. therefore, i did the reverse above. this is the second time this incident had happen to me. i've taken this to the dealership on 9/25/12 and they had to replace the front door latch, which cost about $200. reading the information on here this is a common problem on these cars. kia must place a recall on this issue because this is a requiring problem that needs to be address asap! *tr
Complaint filed: 2014-11-26
Components: ELECTRICAL SYSTEM
2000 chevrolet malibu anti thief light flashes and vehicle will not start. consumer is seeking reimbursement*cw the ignition lock cylinder and hazard warning switch were replaced. *jb
Complaint filed: 2017-10-10
Components: STRUCTURE
excessive rusting of frame on 2003 tundra, car was taken multiple times to dealership, issue was not fixed at all.i have contacted toyota but have gotten the run around. please advise.
Complaint filed: 2019-07-14
Components: STRUCTURE
door locks and windows quit working after buying it. so many issue .the steering wheel control words melted. back door don't shut probably and never has since bought. this was bought as a new not used vehicle. door locks was the worse.they sometimes stick and won't unlock since bought new.never fix by butler ford in milledgeville ga. overdrive switch slips out of position. does not show correct speed. i could go on and on
Complaint filed: 2014-05-05
Components: STEERING,ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet cobalt. the contact stated while driving various speeds, the vehicle stalled and the power steering warning light illuminated without warning. the vehicle was able to be restarted. the vehicle was taken to the dealer who diagnosed that the motherboard needed to be replaced. the vehicle was repaired. the manufacturer was notified. the approximate mileage was 90,000.
Complaint filed: 2015-07-22
Components: ELECTRICAL SYSTEM
the rear lift tailgate and window will not unlock when using the remote key button, or when using the unlock button on the drivers door arm rest. there is no manual key lock for the rear lift tailgate or window, nor any inside button to manually unlock the tailgate. when sleeping in the rear of the suburban you have do way to exit the car except by climbing over seats and exiting using the front doors. driving the car and stopping to try to unlock the rear lift gate will eventually allow you to unlock the tailgate, some times after many tries. also it some times will unlock when alternating between the driver door unlock button and the remote unlock button. this could be a dangerous problem . this failure of the rear tailgate is a common problem with suburbans. this link provides more information on this problem: " http://www.chefseattle.com/blog/site-news/suburban-rear-liftgate-wont-unlock-how-to-fix/ "
Complaint filed: 2015-06-12
Components: STRUCTURE
tl* the contact owns a 2001 dodge ram 2500. the contact stated that the dashboard cracked and fractured in the vehicle. the manufacturer stated that the dashboard was not under warranty and the vehicle would have the same defective dashboard installed. the cracks were six to eight inches wide and started to appear on july 22, 2006. the manufacturer never attempted to repair the dashboard. the failure mileage was 103,000. ma 09/25 updated 10/19/2017*cn
Complaint filed: 2015-10-06
Components: ELECTRICAL SYSTEM
the power door lock on passenger side cannot be unlocked either via remote or inside button. worse, often when this happens, the door cannot be opened even by pulling on the handle from the inside! a passenger cannot get out of the car via the door. furthermore, repeatedly attempts to have this fixed all fail within a short time.
Complaint filed: 2014-05-18
Components: SERVICE BRAKES
my 2003 chevrolet silverado has now had 3 brake line failures resulting in no ability to use the brakes. the last failure occurred on may 10, 2014 while driving in a suburban area. luckily, it was late in the evening with no traffic and i was able to use my emergency brake to avoid an accident. i have previously filed a complaint (10567344) after my last failure in december 2013. updated 11/24/2014 *js
Complaint filed: 2016-09-27
Components: SERVICE BRAKES
we just purchased a used 2002 chevy silverado on 9/25, took it for a safety inspection and was told that the brake lines had burst and brake fluid was leaking. these repairs are going to be very expensive and i feel that gm should cover the cost of the repairs, since there are hundreds of problems with the brake lines on vehicles of this year/make/model.
Complaint filed: 2019-06-05
Components: AIR BAGS
takata recall i took my vehicle in for a takata recall. after the work was done, my srs light came on. when i went to the dealer, they said it had nothing to do with the work they did. they didn't look at the car, they didn't diagnose the problem, they just said it wasn't their fault, but i could pay to have them hook up their computer to diagnose the code. i diagnosed the code myself and it is for an "airbag stage 2- open circuit." i find it hard to believe that the dealer (an authorized gm dealer - bill pierre chevrolet in seattle) worked on my airbag system and their work has nothing to do with this airbag system fault that popped up after the work was performed. they didn't diagnose the code, they didn't look at the car, they just dismissed my complaint, and told me to pay to have it repaired or even looked at.
Complaint filed: 2023-12-17
Components: AIR BAGS
part:air bag available:yes safety: hit windshield twice after a frontal impact @ 50mph inspected: no can't get anyone to look into it warning: none injuries:laceration on right side face from impacting windshield looks as if it started to then stopped 2nd owner truck no prior wrecks took 13 stiches to fix my face vehicle:religiously maintained if air bag would've deployed would have not sustained any injuries
Complaint filed: 2021-12-06
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
1st when got car from local dealer cruise control worked next day still hasn't, interior lights not working with new bulb, brake light on, leaking oil from pan, front end drifting, than at station no power steering, didn't know wtf, wheels didn't turn, shut off he later was there ignition switch will keep turning. rins battery dead. i'm scared power steering will go out while driving. it's a scary thought, think i will sell .it's the worse recall i've heard of can they be fixed. consumer has all 7 recalls.
Complaint filed: 2022-07-26
Components: STRUCTURE
the frame rusted and is available for inspection. my daughter was driving our 2000 toyota 4runner sr5 which i purchased new in 2000 when she noticed the truck started to wobble when she hit small bumps. i drove it to the garage the next day which is 2 miles from my house. it was doing the same for me. my mechanic went to put it up on the lift, he noticed that the frame rusted out. there was nothing he can do at this point. there are many complaints of the same issues with the 2000 toyota 4runners with the frames rusting out. if she was driving on the highway, this could have been a lot worse and possibly someone seriously injured or death. there were no warning lamps, messages, or other symptoms of the problem prior to the frame rusting out. the only one to inspect it was my mechanic.
Complaint filed: 2019-09-24
Components: STRUCTURE
2004 lexus gx 470. has frame rot due to the condinsation hose released on top of the passanger side frame. it runs down the passanger side frame and put holes in it due to inproper placement. now the passanger side door is slighly out of alignment when closed. i have had to wrapp steel around the frame. from front door to front of back wheel. contacted lexus at 1800-255-3987 in plano texas for case number [xxx]. then said only a minor warranty for corresion and it is not covered. also the person on the phone refused to give me toyota headquarters mailing address. this rust is on top of the frame and i believe would take 10-15 years to show up. there is now many holes in only the passanger side frame. here are pictures picture 6100 shows the hose over the frame. is it possiable the car could brake when driving. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tt
Complaint filed: 2015-02-10
Components: STRUCTURE
took van in for inspection and was informed that the entire frame had rust issues. was told the front frame was so bad i should just park it as that anything from the radiator to the engine could just fall out with one good jolt. did a little research and found this is a common problem with these vehicles as with the toyota trucks. the body shop i took it to said he had 13 of them this year alone. i crawled under there and there are large areas of frame that has just disappeared. either poor quality steel or improper rust prevention at manufacture point could cause this much damage. company should be made to step up and replace the frames. *tr
Complaint filed: 2020-07-20
Components: POWER TRAIN
transmission failure at 180k miles. car will not shift on it own i have to force car into gear by speeding up hearing transmission whine and then letting off the gas pedal so transmission shifts gears. this is on all road conditions. so many complaints have been made why has gm not issued a recall on this matter.
Complaint filed: 2014-03-17
Components: ELECTRICAL SYSTEM
driving back home from my mothers and my instrument cluster failed so for bout month i had no clue how much gas was in car, how fast i was going, oil etc took me over a month b4 i finally had saved the money to have it fixed and seeing as i just bought the car and seeing same complaints i was beyond pissed that i had to pay $560 to fix gm's [xxx] parts. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2014-09-12
Components: ELECTRICAL SYSTEM
i was driving my vehicle with my children inside and webt 35 miles away from home and my vehicle security light came on and i called the dealers and they told me i would have to come to get a diagnosis for $109.00 well on my way home my vehicle shut down due to the security light in the middle of the highway and it would not turn back on so i googled a reset and reset it snd the vehicle turned on but again shut down on me on the highway. i feel its very dangerous driving and vehicle shutd down when security light is blinking and a another vehicle almost struck me when my vehicle shut down. i have read a lot of complaints about the security light that just apears for no reason and cant get rid of it. not even a mechanic can fix it , only the dealers them self can fix it. i feel they need to fix this problem asap before someone gets hurt. thank you *tr
Complaint filed: 2015-02-11
Components: AIR BAGS
tl*the contact owns a 2003 mitsubishi montero sport. the contact was driving at approximately 45 mph while steering abruptly, the vehicle went off road and flipped over three times landing on its roof. the airbags failed to deploy. the driver sustained unknown injuries that required medical attention. a police report was filed. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 240,000.
Complaint filed: 2014-06-09
Components: SERVICE BRAKES
this is my second time reporting a complaint about our 2005 equinox. the abs and tc, traction control lights are coming on and our anti lock brake system is engaging in and out, and then disengaging totally leaving us with no anti lock brakes.we had new brakes and rotors put on in oct of 2013, plus a battery. my husband has a pa. state inspection mechanics license. so he went to the garage to check the brakes along with another state inspection mechanic. they took the wheels off and the front hubs for the abs are bad this vehicle only has 34,790 miles on it to date. plus this will be the 5th set of front brakes and rotors that have to be replaced again. and now, the abs system, or hubs. what ever is found when it gets taken apart. " nice " here we go again !!! *tr
Complaint filed: 2016-05-25
Components: STRUCTURE
tl* the contact owns a 1998 ford windstar. while driving approximately 5 mph, the contact heard an unusual noise underneath the vehicle. the contact pulled to the side of the road, looked under the vehicle, and noticed that the front passenger side was completely rusted. the vehicle was taken to an independent mechanic who confirmed the excessive rust and advised the contact not to drive the vehicle until it was repaired. the contact was unable to find a used part. the manufacturer was made aware of the failure, but did not provide any assistance. there was no recall for the failure. the vehicle was not repaired. the failure mileage was 160,376.
Complaint filed: 2019-09-12
Components: SERVICE BRAKES
tl* the contact owns a 1997 chevrolet silverado 1500. while driving at unknown speeds, the brake pedal was depressed, but the vehicle did not slow down or stop. there were no warning indicators illuminated. the vehicle was not diagnosed or repaired. the manufacturer and dealer were not contacted. the failure mileage was 351,000. the vin was unknown.
Complaint filed: 2014-09-04
Components: SERVICE BRAKES
all six brake lines rotted away, lost 2 lines while driving home at night, no warning, thank god i was close to home, 2 front calipers rotted so bad, i could not bleed the lines. all this after the heads leaked antifreeze into the oil at 40,000 miles. i was told chevy new about the defective heads, but did nothing about it. instrument cluster bulbs blew, gas gauge cluster failed, passenger door will not unlock when shifted back into park. serious frame rust showing.and the hits just keep on coming!!!!!! *tr
Complaint filed: 2018-07-13
Components: STRUCTURE
the 4runner was well cared for and the frame has rotted to nothing in under 15 years. it is extremely unsafe and is the same issue present in the tacoma's and other toyota full frame vehicles. the rust develops early and in the same spots on all models. it spreads rapidly and compromises the entire frame making he vehicle unsafe to drive. i believe toyota has shown a pattern of neglect reguarding the manufacture of their vehicle frames and the 4runner is no exception.
Complaint filed: 2019-04-25
Components: SERVICE BRAKES
abs light comes on. i hear a sound as if there's something loose when abs light comes on as well as pulsating while in motion. shift lever also gets stuck when trying to pull out of parking lot.
Complaint filed: 2015-02-28
Components: POWER TRAIN
nhtsa action number: pe14019 recall p77 driving on the interstate when decelerating the rear end of truck violently started shaking. under a constant speed shaking stopped. took an exit to a county road where the truck shook violently again and the drive shaft came off the truck at about 45mph. towed truck to mechanic who said the pinion nut came loose allowing the gear to fall into rear differential which caused drive shaft to fall off and shatter the transfer casing. had this happened at interstate speed the drive shaft flying into a vehicle behind me could have been deadly. the is already a recall for the 2005 model referenced above. called chrysler, who said that my truck is not affected by this recall, even though the exact same problem occurred? i believe this recall affects more than just 2005 model rams and needs to be readdressed to multiple years. *tr
Complaint filed: 2015-12-01
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 chevrolet trailblazer. while driving at any speed, the rpm light illuminated and the speedometer failed to operate. the failure recurred numerous times. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 120,000.
Complaint filed: 2015-03-16
Components: STRUCTURE
i noticed that the paint was peeling off in several places on the vehicle. six months later more paint has disappeared. *tr
Complaint filed: 2017-09-24
Components: ELECTRICAL SYSTEM
security theft system activated and won't turn off causing the gas meter ac unit power steering to not work. took it to the gm dealer and they could not figure out the problem
Complaint filed: 2014-03-30
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
i filed a safety report on 9/11/2013 confirmation 10543131 and i have not heard from nhtsa at all since filing the report. please advise me of the report status. turn signals work intermittently. *tr
Complaint filed: 2014-09-26
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 pontiac grand am. the contact received nhtsa campaign 14v400000 (electrical system). the contact stated that the recall remedy was not a permanent fix. the manufacturer was notified of the issue. the contact did not experience a failure.
Complaint filed: 2015-06-30
Components: STRUCTURE
tl* the contact owns a 2001 honda passport. while the vehicle was undergoing routine maintenance, the technician stated that the frame had severe corrosion damage. the technician stated that due to the severity of the corrosion, the vehicle was not safe to drive until the frame was replaced. the contact mentioned that the vehicle had been previously repaired under nhtsa campaign number: 10v436000 (suspension); however, the failure persisted. the manufacturer was made aware of the issue. the approximate failure mileage was 145,000.
Complaint filed: 2015-02-11
Components: ENGINE
first there was a random misfire when i first started it that morning. eventually got it to start, allowed it to run for a few minutes, and then attempted to pull out of the driveway. once i put it in drive in and moved a few miles the engine completely shut off. got it back home, changed the camshaft sensor and while attempting to see if the problem was resolved the catalytic converter began to overheat and caused a small fire near the sensor. *tr
Complaint filed: 2022-08-19
Components: STRUCTURE
the contact owns a 2011 dodge durango. the contact stated that there was severe corrosion on the entire under carriage and subframe and struts. the contact received notification of nhtsa campaign number: 09v444000 (structure) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the failure mileage was unknown. parts distribution disconnect.
Complaint filed: 2014-08-07
Components: SERVICE BRAKES
the metal brake line blew a hole in it causing me not to be able to stop. *tr
Complaint filed: 2014-05-01
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
i own a 2001 toyota sequoia. while driving approximately 65 mph on the freeway all of a sudden the vsc trac turns on and my steering wheel jerked to the right almost hiding the vehicle on the right lane. i noticed a grinding noise coming from the front end of the vehicle. the traction light illuminated.its very hard to slow down. its if i hit a puddle of water but this was on a sunny and clear day. this happened numerous of times. now the truck just sits in my driveway due to the scare of driving it and someone getting killed. *tr
Complaint filed: 2015-05-13
Components: SERVICE BRAKES
abs and emergency brake lights came on. turned vehicle off, waited briefly, and turned the vehicle back on, lights weren't visible. next errand run of the day, got a couple of miles away from the house, when the lights came back on. went into store, came back out, started the vehicle, and lights stayed off.
Complaint filed: 2014-01-20
Components: SERVICE BRAKES
i was traveling on nj turnpike when my brakes didn't feel right. almost no brakes stepping to floor. then brake failure light came on. this is a garage kept vehicle with approx 14000 original miles. appears brake lines are corroded. one owner. how could this happen. is there a recall how can i obtain details for full recovery or reimbursement? *tr
Complaint filed: 2015-01-05
Components: ELECTRICAL SYSTEM
2003 cadillac deville. consumer sold the vehicle and would like recall notices forwarded to new owner. *ta
Complaint filed: 2014-05-21
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa recall campaign: 12v527000 (air bags). the contact mentioned that the first notice was received in december of 2012 and a second notice was received in january of 2013. the manufacturer was contacted on numerous occasions where it was advised that the parts for the recall were not available. the dealer was unable to perform the recall repairs due to parts not being available. the contact had not experienced a failure. dr
Complaint filed: 2014-07-11
Components: SERVICE BRAKES
absolutely freaking ridiculous that i can't buy ate super blue brake fluid. because it's blue? well, whoda thunk??? figure out something more important to legislate into oblivion, like idiot drivers that make me use my super blue brake fluid that i now have to have someone buy in the eu and repackage it to send it to me here in the us - the land of the free (yeah right) and the home of the brave (unless it comes to the color of brake fluid!!!) find something more worthwhile to do, please!!! *tr
Complaint filed: 2018-11-23
Components: SERVICE BRAKES
steel brake line behind gas tank which connect to rubber hose line completely rusted out almost get killed by slamming onto a tree to stop
Complaint filed: 2015-12-09
Components: ELECTRICAL SYSTEM
battery discharges overnight and electroautos cannot find any electrical leakage but they suspect the starter system device (an oblong device that needs to be presented to a red light to get the starter to function). the battery has been changed several times but leakage continues. due to age, no sensors are currently available to check it. vehicle is stationary in garage.
Complaint filed: 2014-07-09
Components: SERVICE BRAKES
i was driving approximately 35 mph and a car cut me off and i had to stop short. my truck's brakes didn't respond but after pumping them i was able to just stop before hitting the car that cut me off and stopped. noticed brakes didn't feel right afterwards but drove carefully. parked and when i came back to the truck a few hours later all the brake fluid was on the ground as my brake line ruptured and when i turned on the truck i had no brake pressure. had the truck towed to the local cadillac service center and was told the brake lines were corroded/rusted and need to be replaced. i have had my truck serviced by cadillac since i bought it new and just spent over $3,000 in may of 2013 to have the truck serviced including having the brakes replaced including the rotors. no mention that my brake lines were compromised and could fail. as i read in the ny times yesterday that other gm vehicles have experienced the same issue i wanted to share my experience and i am very fortunate that no one was injured. *tr
Complaint filed: 2017-07-30
Components: AIR BAGS
warm engine was restarted and car driven to intersection roughly 50 yards away. at stop light, srs light became illuminated and then passenger side airbag deployed while car still stopped. car then turned to go to other side of street to park. while car being driven crossing street, approx 5 mph max, driver side airbag deployed. road conditions were dry and clean, with no debris on road. weather was good, with no rain, thunder or lightning present. driver sustained superficial burns on lateral side of r forearm and hand. no apparent damage to face or eyes.
Complaint filed: 2014-09-12
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 chevrolet malibu. the contact was concerned with the recall remedy listed in nhtsa campaign number: 14v40000 (electrical system), indicating that the dealer would provide two replacement key rings and key covers on all ignition keys. the contact would like the manufacturer to replace the ignition switch to remedy the failure. the contact had not experienced a failure.
Complaint filed: 2014-12-27
Components: VEHICLE SPEED CONTROL,ENGINE
started noticing a problem when coming down a long, steep hill with extensive shuddering when braking. when i got into town, there was a even more shuddering when coming to a stop at a red light. i had to pull on the parking brake to stop the car. when we started up again, it pulled very hard so we pulled over and when i put the car into neutral, the engine raced up above 4,000 rpm. i shut the engine off, but when it was started again, it raced again. i eased it safely home a short distance away with the uncontrolled acceleration problem continuing. *tr
Complaint filed: 2016-12-01
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
took my car to dealer to fix just the airbag issue but got my car back with broken starter relay even if i jump start my car it wont crank
Complaint filed: 2014-09-02
Components: ELECTRICAL SYSTEM
tl* the contact owned a 2000 saturn sw. while driving approximately 35 mph, the contact heard an abnormal noise coming from the rear of the vehicle. the contact noticed flames under the hood. the fire department extinguished the fire and determined that it was due to an electrical failure. the vehicle was destroyed. the manufacturer was not notified. the vin was unavailable. the approximate failure mileage was 200,000.
Complaint filed: 2014-03-31
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet impala. the contact stated that while driving 20 mph, he attempted to decelerate but the engine stalled without warning. the contact restarted the vehicle but the failure recurred. the vehicle was taken to the dealer for inspection where they stated that they could not diagnose the cause of the failure. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 132,000.
Complaint filed: 2019-03-20
Components: STRUCTURE
frame rust there are areas where the frame is completely rusted through. this is rusting from the inside out and it's been told to me it was due to toyota not rust proofing the inside of the frames or coating them at all.
Complaint filed: 2019-05-20
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 dodge ram 2500. the contact stated that lithia chrysler jeep dodge ram of corpus christi (4313 staples st, corpus christi, tx 78411) failed to repair the vehicle effectively per nhtsa campaign number: 16v352000 (air bags). the air bag failure impacted the dashboard. the vehicle was taken back to the dealer for a dashboard replacement. the contact received another notification for the same recall, but the dealer failed to comply. the vehicle was taken more than 100 miles away to an unknown dealer in allen, tx who had not scheduled the recall repair within a reasonable timeframe and indicated that the dashboard may need to be taken apart. the vehicle was not repaired. the manufacturer was notified. the failure mileage was not available. parts distribution disconnect.
Complaint filed: 2015-09-09
Components: ELECTRICAL SYSTEM
vehicle will not start intermittently after it has warmed up. has had the bcm changed and reprogrammed, the fuel system checked and filter changed; the fuel system relays have all been changed , the passlock and ignition cylinder with keys have been changed, and yet the problem persist.(note: all parts were brand new and gm parts) being a person in a certain criteria i never know when i may need to leave short notice but do not have the luxury of relying on this vehicle for that part of my job to get me there.
Complaint filed: 2015-05-06
Components: ELECTRICAL SYSTEM
hello. my name is [xxx] . i am writing you about my sisters car. it is a 2000 chevy malibu . the car keeps having problems starting. it runs good then without warning she will be somewhere and cut the car off and it won't start back. it turns over but won't start. after awhile it will start. this has happen several times. we have sent it to the shop and spent several hundred dollars on it and it is still happening. i looked online for answers and found that this is a very common recurring problem on these cars. my sister is disabled and it is very unsafe for this to be happening with her car. everyone on the forums say it should be a recall and fixed by chev. you already have the vin number for the car listed above. my sisters name is [xxx] . hopefully someone here can help her get this issue fixed. please let us know. thank you information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2014-10-23
Components: AIR BAGS
i have had a airbag light illuminated on my dash for some time now (not sure how long but a couple of years or more) and was concerned about this dash indicator with the recent airbag recalls. my vin doesn't match any such recall notices, however some news websites (like cbs) initially indicted 2002 -2003 pontiac bonneville's were included in this airbag recall? they also indicated that vehicles near higher humidity areas were the vehicles being recalled, so that concerned me too, since i live about 8 miles from the pacific ocean. i think there is something inherently wrong with my airbags and i'd like the gm/the dealer to be responsible for this defect repair, before any harmful incidents occur in my vehicle! *tr
Complaint filed: 2015-02-22
Components: AIR BAGS,STRUCTURE
i was driving east on the 202 fwy in phoenix at a speed between 65-68 mph when i heard a loud bang and both side air curtains deployed. time: 9:30 p.m. feb. 20, 2015. *tr
Complaint filed: 2016-02-02
Components: STEERING,SUSPENSION,WHEELS
tires wear out fast michellen.
Complaint filed: 2014-11-13
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
tl* the contact owns a 2002 pontiac grand am. the contact stated that while driving at various speeds, the entire instrumental panel illuminated. the failure occurred on numerous occasions. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 148,000. updated 1/7/15*cn updated 10/5/2015*js
Complaint filed: 2015-03-07
Components: AIR BAGS
your recall notice information is incorrect. as follows.is required for full public disclosure. air bag inflators. drivers side. p40 / nhtsa 14v-354 ( not listed on your recall list.) this is the drivers air bag.! air bag inflators. pass. side. p78 / nhtsa 14v-770 ( only the passenger side is on your warning list to consumers). *tr
Complaint filed: 2015-02-24
Components: SERVICE BRAKES
at low speeds the anti lock brakes engage on dry pavement. this greatly increases stopping distance. *js
Complaint filed: 2015-03-21
Components: SERVICE BRAKES
[xxx] vehicle impounded in austin texas was not able to get back. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2014-04-21
Components: ELECTRICAL SYSTEM
first while driving at approx 25 mph i hit my key ring and the keys fell out. the car continue to run i just put the keys back in to the ignition when i came to a stop. i have since found that you can start the car and then remove the key and all continue to run and work. also found that when i went to start the car the other day, once i turned the key to start it would kept running the starter. let me explain a little better, when i turned the key to start the car and then let go the car starter continue to run until i moved the key to the off postion. *tr
Complaint filed: 2016-11-07
Components: STRUCTURE
the bed is rusting off the ford ranger pt . to where , the bed needs to be removed from the back , and redone !!! this vehicle was not made well for cusumers ppl can't always afford what the company has done . its not fair too put a vehicle out and we have to pay out of pocket for fords poor work when making this vehicle.
Complaint filed: 2016-09-26
Components: SERVICE BRAKES
as i was driving, the vehicle's abs, vsc trac, vsc off, and brake light all came on at the same time, with an audible buzzer. once i approached the intersection, i realized that the vehicles brakes were not working and had to push the pedal hard all the way to the floor and prayed that the vehicle stopped. i had just dropped my son and my neighbor's child off at school. luckily, there was no one in front of me at the light and i was able to avoid an accident.
Complaint filed: 2022-09-16
Components: VISIBILITY
the contact owns a 2005 chevrolet impala. the contact stated that while driving approximately 55-60 mph, suddenly there was an abnormal wind sound inside the vehicle. the contact stated that the sunroof had detached from the vehicle. no warning light was illuminated. the vehicle was taken to an independent mechanic and the contact was informed of a recall. the vehicle was not diagnosed or repaired. neither the dealer nor the manufacturer was notified of the failure. the failure mileage was approximately 140,000.
Complaint filed: 2021-09-07
Components: STRUCTURE
the contact owns a 1998 nissan maxima. the contact stated while attempting to lift the vehicle onto a jack, the rocker panels started to cave in due to severe corrosion and rusting. the cause of the corrosion was not determined. the local dealer and manufacturer were not notified of the failure. the failure mileage was 110,000.
Complaint filed: 2014-09-09
Components: POWER TRAIN
leaking transmission fluid, transmission slips and won't really engage at times. when i stop my car my it starts stutters and then it jerks while accelerating. my transmission pops in and out of gear. check engine light is on. when i turn the corner my car basically stops. i have 2 codes on my vehicle p0740 the torque converter clutch solenoid valve is activated, with the gear in d4, by the transmission control module (tcm) in response to signals sent from the vehicle speed and the engine control module (ecm). lock-up piston operation will then be controlled. when the torque converter clutch solenoid valve is activated, the torque converter lockup clutch will engage creating a 1 to 1 rpm ratio between the transmission input shaft and the rotational speed of the torque converter. lock-up operation, however, is prohibited when a/t fluid temperature is too low. when the accelerator pedal is depressed (less than 2/8) in lock-up condition, the engine speed should not change abruptly. if there is a big jump in engine speed, there is no lock-up. then the other is p0700 the transmission control module (tcm) monitors the malfunction of sensors and actuators relating to transmission control. when the tcm detects a malfunction with the control, a signal is send to the engine control module (ecm) to trigger the engine light or service engine soon light. the ecm stores the p0700 code and it means the tcm detected a malfunction with the transmission controls. *tr
Complaint filed: 2016-09-16
Components: EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
turn brights on and radio/clock light goes off. no headlights on during day driving, radio/clock light randomly goes on and back off. head lights briefly gone off during night driving 3 different times only for maybe 5 seconds, but it only takes a second for a deer or object to appear at night or a car ahead braking suddenly. speedometer back light does not illuminate for night driving. trac off and anti lock warning lights continuously stay on, i have had my brakes replaced throughout the years of owning the car since october 2007 and the warning lights do not reset themselves as they should, they continuously stay on since 2009. i am tired of dealing with all of these electrical and lightening issues with this car. i have tried to find gm recall for these problems. please tell me where and how i can have these defects fixed.
Complaint filed: 2020-01-08
Components: SERVICE BRAKES
the front brake system on mercedes benz ml320 locks up while driving.
Complaint filed: 2014-09-02
Components: AIR BAGS
there is a problem which most everybody experiences on 1999 and up jeep grand cherokees. the airbag light and chime continuously , randomly. this light and chime indicated the airbag is inoperative. this is typically due to a faulty unreliable designed "clockspring" in steering wheel under the airbag assy. this is very costly to fix and should definitely be recalled for repair no charge to customer. please research and you will find that this is extremely wide spread. there is a fear that bag may deploy while driving due to short in system. this would be catastrophic. please investigate asap, this is urgent. *tr
Complaint filed: 2014-11-18
Components: ENGINE
malfunction indicator light is on. drove to a repair shop to get a diagnostic analysis on the engine. i was told the reason for the indicator light was because i had a bad crank sensor. there is a recall for that so, i called the dealership and they ran my vin number and told me there was no recall for my car and i explained the situation to him they still wasn't going to fix it. then i called the nissan recall place and she said the same thing. so now what do i suppose to do now. *tr
Complaint filed: 2016-04-18
Components: STRUCTURE
tl* the contact owns a 2005 chevrolet corvette. while driving 15 mph, the contact heard a thump sound on the roof of the vehicle. the contact pulled the vehicle over to inspect, but found nothing. while proceeding to drive again, the contact heard the same noise and air whistling. the contact thought the convertible roof was not latched properly and pulled over once again. the contact stated the roof was latched correctly and he decided to remove the top. upon further investigation, the contact noticed that the frame for the top was separating from the body panel. the dealer diagnosed that the roof needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 100,000.
Complaint filed: 2020-05-17
Components: AIR BAGS
i have a honda cr-v that was issued a safety recall on it's airbags back in early march of 2020. in the recall it was stated that there was no fix for the problem, and they would update me when there was one. i have not had communication with honda since the initial recall letter. in the letter, it was stated that if i had not been updated on the status of the recall after 30 days, i should file a complaint with the nhtsa. after doing some research, it appears that there is still no solution for this particularly dangerous recall, and it has now been several months since the initial recall notice. i'm not in a position to go out and buy a new car, given the crisis the world is currently facing. i still use this car to get to and from work (albeit very cautiously), though, i am not comfortable having any passengers in the vehicle at this time. this seems unreasonable of honda to ask their faithful consumers (this is my second honda) to drive a vehicle with what is essentially a grenade strapped to the steering wheel, with no remedy available within the near future.
Complaint filed: 2014-09-29
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 chevrolet malibu. the contact stated that the vehicle failed to start. the vehicle was towed to the dealer where it was diagnosed that the ignition switch needed to be replaced. the vehicle was repaired, but the failure recurred. the manufacturer was not notified. the failure mileage was unavailable.
Complaint filed: 2022-07-20
Components: SERVICE BRAKES
the contact owns a 2003 bmw 745li. the contact stated while driving approximately 70 mph, the brake fluid warning light illuminated. the vehicle was taken to the local dealer and diagnosed with rotors, brake wear sensors, and brake failure. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 174,500.