vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2016-02-25
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 buick regal. the contact stated that while driving down a hill at 35 mph, the vehicle began to loose power and the engine stalled while all the warning lights illuminated. the failure occurred once. the vehicle was taken to a dealer where it was diagnosed that the ignition switch failed and needed to be replaced. the vehicle was repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 50,000. updated 04/22/2016*lj updated 6/6/18*jb
Complaint filed: 2017-08-22
Components: STRUCTURE
tl* the contact owns a 2003 ford escape. while the vehicle was being inspected, the contact noticed that the subframe was completely fractured. the vehicle was not taken to the dealer. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the approximate failure mileage was 134,000.
Complaint filed: 2016-12-06
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1999 hyundai elantra. the contact stated that the vehicle jerked, lunged, and lost power. the failure occurred without warning. the vehicle was taken to an independent mechanic where the technician diagnosed the issue as an electrical failure. the vehicle was repaired; however, the failure recurred. the vehicle was taken back to the mechanic who diagnosed that the maf sensor connector needed to be re-routed. the contact referenced nhtsa campaign number: 00v259001 (electrical system), but the vin was not included. the manufacturer was not notified. the failure mileage was approximately 91,000.
Complaint filed: 2015-02-23
Components: AIR BAGS
tl*the contact owns a 2003 acura mdx. the contact received notification of nhtsa campaign number: 14v349000 (air bags) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2014-10-20
Components: AIR BAGS
ford mustang gt convertible '96 - while heading home me and my family were driving down the road going about 50 mph. it was a clear sunny day, 85 degrees outside with no chance of rain. we had the windows and top up ac going. my fiance, the driver, started smelling water coming from the vents and asked if i could, but i couldn't smell the scent of water. a few seconds later it started to get smokey inside the car so he started to slow down to pull over and the smoke got thicker. as soon as we came to a complete stop the passenger air bag just deployed! we were the only car on the road at the time, we didn't hit anything or anyone. not even a pothole! i go hit hard leaving burns and bruises underneath my chin, on my abdomen and arms. i was 3 weeks away from giving birth! *tr
Complaint filed: 2023-05-01
Components: STRUCTURE
rear sub frame allowed for rear suspension arms to be bolted to. one of the locations where those arms have ways to be attached to is no longer safe to do so because of corrosion and rust. i noticed there was a recent safety concern for a generation of honda crv having a similar, or indeed the same complaint.
Complaint filed: 2016-12-17
Components: ELECTRICAL SYSTEM
all of my gauges including fuel gauge, tachometer, and speedometer have stopped working. they will work some days and then others the gauges are all out of whack. it seems to occur especially when it is cold out. i am very frustrated that this is happening. i realize that my vehicle is older, but i do appreciate working gauges!!!
Complaint filed: 2015-02-04
Components: STRUCTURE
over the past couple of years my dashboard in my truck has gotten progressively worse, to the point where it is now in pieces. i am worried that other problems will start occurring because of the fragmenting of my dash and falling down inside the dash. the screws along the top of the dashboard are now only holding on little pieces of dash and are no longer serving in purpose to my knowledge. i have heard that this could lead to problems with the air bags suddenly deploying or not deploying at all. i am also concerned with the many other things that could happen as a safety issue for myself as well as my passengers. i know there are many other thing that go on inside the dash that could cause many problems if they fail. *tr
Complaint filed: 2018-01-11
Components: AIR BAGS
tl* the contact owns a 2004 nissan sentra. while the driver was making a left turn, another vehicle crashed into the passenger side of the contact's vehicle. the passenger side air bag deployed, but not the driver's side air bag. the driver sustained upper torso injuries, head trauma, and pelvic fractures and died due to the injuries. medical attention was required. a police report was filed. the dealer was not contacted. the vin was included in nhtsa campaign number: 15v287000 (air bags). the manufacturer was not notified of the failure. the vehicle was towed to a police impound lot. the failure mileage was unknown. **bf.*bf.*bf *tr
Complaint filed: 2015-08-24
Components: AIR BAGS
tl* the contact owns a 2004 lexus sc430. the contact received notification of nhtsa campaign number: 15v285000 (air bags) and stated that the parts needed for the recall repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2016-10-17
Components: STRUCTURE
tl* the contact owns a 2003 ford windstar. while driving 65 mph, the vehicle independently veered to the left. the contact was able to stop the vehicle. the vehicle was taken to the dealer where it was diagnosed that the subframe was corroded and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 129,000.
Complaint filed: 2015-06-25
Components: STRUCTURE
tl* the contact owns a 2004 toyota tacoma. after the vehicle was inspected, the technician stated that the frame was rusted and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 167,000.
Complaint filed: 2020-03-23
Components: AIR BAGS
tl* takata recall- the contact owns a 2000 honda odyssey. the contact received notification of nhtsa campaign number: 20v026000 (air bags) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. autonation honda covington pike service center located at (1990 covington pike suite a, memphis, tn 38128 866-279-2106) was contacted and informed of the failure. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.*dt *ln *tp
Complaint filed: 2016-06-01
Components: ELECTRICAL SYSTEM
my vehicle, while in motion on a city street, became uncontrollable. this happened when i accidentally hit the key in the ignition and it turned it to the off position. i suddenly lost control of the steering, brakes and nearly my mind! luckily i was able to get the car into neutral and roll to a stop. i feel lucky to have gotten out of the situation with my life! if i had been on a busier street, going at a faster speed, i am certain the situation would have lead to dire consequences.
Complaint filed: 2021-04-20
Components: SERVICE BRAKES
ii have replace front rotors, front calipers, rear wheel cylinders and shoes, the brakes have been bleed several times, and brake system was looked at several times by ase master mechanic. going down the road on the initial push on the peddle the peddle goes more than half way down to the floor, you then release pedal and re apply and it stops as it should with the correct peddle height. all work was done within 10k miles. the truck has 116k miles.this started about 5 months ago.
Complaint filed: 2014-12-06
Components: SERVICE BRAKES
i backed out of my driveway and i started down the street. i got to the first stop sign in my neighborhood hood and when i pressed the brake i lost all pressure and my foot went to the floor. upon further investigation,rite behind the driver side rear tire where the brake line is attached to a clip is where the line has a hole in it. the clip had worn a hole in it. the clip that holds it, has 2 pieces that are bend down that hold it down,and that's where the hole was worn into my line. *tr
Complaint filed: 2018-05-14
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. the contact received a recall notice for nhtsa campaign number: 15v046000 (air bags). after the contact called berglund chrysler jeep dodge ram (2525 franklin rd sw, roanoke, va 24014, (540) 345-9881) several times. each time, the dealer stated that parts were unavailable and did not know when they would be supplied from the manufacturer to provide the recall repair. the manufacturer was notified of the parts delay. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2014-03-28
Components: STRUCTURE
i've experienced ongoing issues with the crc application for the toyota tundra frame rust issue since it was originally applied. the first application failed after 1 day of use. the second application failed less than a year later. the third application, applied oct. 14 2013 has now failed. on october 15 toyota informed me they would not honor the 12 month warranty as described on the paperwork from the service department for any future issues with regards to the frame rust or their workmanship. however, i received a call from toyota on october 28, 2013 in which they informed me the crc application that had previously been applied was determined to be defective but there was no solution to the problem at the time. they stated once a solution was determined the local dealership would contact me to resolve the issue. after not receiving a response from the local dealership i called toyota on march 24, 2014 and was informed that an upgraded compound was released on feb 14, 2014 and the dealerships were made aware of it on feb. 27, 2014. the toyota service representative informed me he would have the dealership contact me within 2 business days to apply the upgraded compound. the local dealership contacted me the next day and said he was not aware of a new solution and that he would call toyota for more info. on march 25, 2014 toyota called me to inform me a case manger from toyota would call me within the next day and assigned a new case number for the issue in question. the service manager called again on march 27, 2014 and said there was no new compound. a new representative from toyota called on march 28, 2014 to inform me that toyota would not be responsible for any additional work performed on the vehicle. when i asked about the previous statements from toyota on october 28, 2013 and march 24, 2014 toyota denied ever making those statements. *tr
Complaint filed: 2016-06-06
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet cobalt. the contact stated that the vehicle stalled as the engine warning light illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that the ignition switch that was replaced under nhtsa campaign number: 14e021000 (electrical system) failed and would need replacing a second time. the manufacturer was not notified of the failure. the failure mileage was 77,000. the vin was not available.
Complaint filed: 2016-08-12
Components: SUSPENSION,STRUCTURE
tl* the contact owns a 2001 toyota tacoma. while driving at a slow speed, there was an abnormal sound coming from the rear of the vehicle. while inspecting the vehicle, the contact noticed that the fuel tank strap fractured due to excessive corrosion. the contact stated that the subframe that supported the rear suspension was also excessively corroded. the vehicle was not taken to be diagnosed or repaired. the contact stated that the vehicle was repaired per nhtsa campaign number: 05v225000 (suspension); however, the repair failed to remedy the failure. the manufacturer was not notified of the failure. the approximate failure mileage was 133,613.
Complaint filed: 2022-03-06
Components: SERVICE BRAKES
i was driving down the highway, without any prior indication the brake light, and break alarm came on and my breaks went out. all at the same.
Complaint filed: 2017-01-19
Components: STEERING
i just started having issues with my steering. i was turning right and my steering wheel locked up and i had to tug hard to unbind and regain control of my truck. i have not had an accident, but this just started happening and has happened several times while driving and turning. *tr
Complaint filed: 2019-05-02
Components: SERVICE BRAKES
i had my jeep towed to the dealer as i had no brakes and the abs light was on. i received a call stating that the abs pump and components were bad, and it would cost $1600 to convert it to non abs with master cylinder, booster and custom brake lines. i asked why it wasn't covered as the recall stated that it was under warranty for the life of the vehicle. i was told that i could pick up my jeep and they could order the parts, but they would never arrive. i then called chrysler customer service only to be given the run around for 10 days. after speaking to several people, i demanded a supervisor who also stated they couldn't help me due to the age of the vehicle(1989 jeep cherokee). i explained that on their website under my vin that the recall stated it was covered for life, meaning age didn't matter. they stated that i was on the hook for the repair and they couldn't contact the dealer to reduce the cost, and offered no help whatsoever. how is this legal? this isn't a lock or hinge, it's my entire braking system.
Complaint filed: 2017-06-06
Components: STRUCTURE
front passenger side, rear chamber of front subframe rust. reports of a/c drain resulting in rust. driver side of subframe, no visible rust.
Complaint filed: 2017-05-02
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 oldsmobile alero. the contact stated that the vehicle failed to start without warning. the vehicle was towed to an independent dealer where it was diagnosed that the ignition switch needed to be replaced. the vehicle was repaired. the contact received notification of nhtsa campaign number: 14v400000 (electrical system). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was 202,640.
Complaint filed: 2015-05-11
Components: SERVICE BRAKES
after reading about so many multiple brake failures i decided to check my vehicle and was horrified to see my brake lines were so badly pitted and rusted. it looks like i'll have to replace all the brake lines in the truck. the truck is only 10 years old with about 54,000 miles. i don't understand why such an important system in a vehicle wound fail after such a short period of time.
Complaint filed: 2014-09-18
Components: STRUCTURE
when truck was on lift at meineke, they discovered the frame near the back wheels was rusted through so that it was unsafe to drive it. immediately, i took it to the toyota dealership where they confirmed that it was unsafe to drive for the same reason. there had been a recall on toyota body frames when i had taken it to the toyota dealership two different times in two different years and was told the body was fine. one year and 2 or 3 months after the recall was over, i am told that my truck's frame rust makes it unsafe to drive. i only have 123,595 miles on it and expected to drive it for at least 2-400,000 more. every auto service personnel that has ever looked under the hood has told me i have kept it in very good shape. shouldn't toyota extend the recall in my particular case? i have all the service records from the time i bought it in 2006 when it had 64004 miles. *tr
Complaint filed: 2019-04-01
Components: ELECTRICAL SYSTEM
this car does not start without several trial. the starter is brand new and battery as well. boils down to a ignition problem which seems to be electrical
Complaint filed: 2014-12-12
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 cadillac deville. the contact received a notification for nhtsa campaign number: 14v355000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.
Complaint filed: 2015-02-03
Components: SERVICE BRAKES
sbc system failed 4 months after warranty expired. multiple posts on line regarding issue which should be a recall not an extended warranty. this is a safety hazard regarding a part that appears to have a much higher failure rate. *tr
Complaint filed: 2014-08-12
Components: AIR BAGS
tl* the contact owned a 1997 toyota camry. while driving 45 mph, the contact's vehicle was struck on the front driver side by another vehicle. the front driver side tire deflated and the air bags failed to deploy. a police report was filed. there were no injuries. the vehicle was destroyed. the manufacturer was made aware of the failure. the failure mileage was 255,000.
Complaint filed: 2016-12-30
Components: STRUCTURE
tl* the contact owns a 2003 toyota tundra. while the vehicle was stationary, the contact recognized multiple holes in the subframe. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 102,000.
Complaint filed: 2014-08-07
Components: SERVICE BRAKES
the brake pedal has been soft for quite a while. during a pa. state safety insp. it was discovered by inspection mechanic that the brake lines were leaking in multiple places. he was going to replace only the affected area at first but then discovered the lines were leaking in multiple places. therefore all the lines had to be replaced. *tr
Complaint filed: 2016-08-30
Components: SERVICE BRAKES
2004 chevy suburban - sudden complete loss of brake pressure at highway speed. vehicle brakes were inspected in july through the va state inspection program - no issues found - today on 8/30/16 while exiting a freeway ramp at 60mph traffic came to sudden stop. when the service brake was applied in what would be considered a stab/emergency braking maneuver there was a complete and sudden loss of brake pressure - pedal went to floor without warning, brake would not pump up adequate enough to slow vehicle. i had to use a combination of parking brake application and utilizing the soft shoulder and ditch to stop the vehicle. the brake warning indicator (red) and service indicator did not illuminate until after the third or fourth application of the brake pedal. suburban was towed. causative factors = ruptured brake line.
Complaint filed: 2016-05-08
Components: SERVICE BRAKES
brake lines rusted through, fail failure do to faulty brake lines. why arnt brake lines stainless steel. this is a huge saftey hazzard. need to be recalled.
Complaint filed: 2015-04-30
Components: STRUCTURE
tl* the contact owns a 1999 honda accord. the contact stated that the front passenger side subframe had excessive rust. the vehicle was taken to an independent mechanic who diagnosed that the subframe was rusted due to the air conditioning hose leaking. the subframe needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 130,000.
Complaint filed: 2020-06-10
Components: SERVICE BRAKES
chrysler should be ashamed of themselves for failing to issue better and permanent recalls for this car. this vehicle is dangerous! i was driving my chrysler and tried to stop for some kids crossing the street but the brakes suddenly gave out and became virtually inoperable and i had to swerve to avoid killing these kids! i had to push the brakes as hard as i could just to get the vehicle to slow down, let alone completely stop. i later learned and was able to find some recalls that this model uses electric power brakes and the pump and master cylinder become faulty. apparently, the master cylinder and accumulator assembly has a seal that leaks pressure and causes the electric brake fluid pump to run more than it was designed and it eventually wears out and just stops working and power brakes are lost. the result is like trying to stop a freight train. chrysler knows about this problem but have virtually swept this problem under the rug! i have recalls from chrysler that state the vehicle is to be warrantied for life, regardless of ownership, but the dealership just gave me the runaround. i could have easily killed those kids! thank god i was able to swerve around them. *tr
Complaint filed: 2015-07-13
Components: ELECTRICAL SYSTEM
after replacing: battery, starter, starter module, ignition module, and tumbler lock assembly the security light comes on and car will not start.
Complaint filed: 2015-07-02
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1998 chevrolet malibu. while driving at 45 mph, the vehicle shut off without warning. the vehicle was serviced under nhtsa campaign number: 14v400000 (electrical system), but the remedy failed to repair the vehicle. the contact mentioned that the vehicle continued to fail intermittently after the recall repair was performed. the manufacturer was notified of the failure. the failure mileage was 285,000.
Complaint filed: 2018-02-26
Components: STRUCTURE
tl* the contact owns a 2000 toyota tundra. the contact received notification of nhtsa campaign number: 09v444000 (structure); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called a local dealer (carter toyota, 160 w 3rd ave, colville, wa 99114) and was informed that he was responsible for any damage to the vehicle during the recall repairs. the vehicle was not diagnosed or repaired. the manufacturer was notified and did not assist. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2020-07-07
Components: SUSPENSION,STRUCTURE
my 2003 tundra frame is rusted and cracking. i believe this should be covered by the limited service campaign (lsc) a0f.
Complaint filed: 2018-02-14
Components: ENGINE
2002 chevrolet silverado. consumer writes in regards to engine fuel injectors safety recall. *ld the consumer stated the vehicle required having the fuel injectors replaced multiple times. the vehicle was repaired twice under warranty. the consumer requested for the manufacturer continue to repair the injectors under the warranty. *js
Complaint filed: 2014-01-10
Components: VISIBILITY/WIPER
i have spun the motor in my wipers 3 times now. the snow or ice build up under the hood where the wipers rest. i have had it fixed 2 times now. this time wipers were doing fine, made sure that i had no ice or snow on the wipers as they turn on (wake up). then when i went to shut them off after our last ice storm, the ice build up under the hood stopped them from going down under the hood, and made them spin again. now its a visual distraction as i am forced to drive with the wipers in the upright position on my windshield. it makes for blind spots. i know that i am not the only one who has this problem. the first time i checked out carcomplaints.com and was able to find a diagram on how to fix it from someone else. but now its spun so many times i will have to take it to a mechanic and order parts and spend unnecessary money to fix something that should never have happened. *tr
Complaint filed: 2018-04-04
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 ford ranger. the contact received notification of nhtsa campaign number: 17v788000 (air bags); however, the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called classic chevrolet buick gmc cadillac at (409) 744-5711 (located at 8020 broadway st, galveston, tx 77554) where it was confirmed the part was not available. the manufacturer was not contacted. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2014-06-30
Components: FUEL SYSTEM, GASOLINE,STRUCTURE
tl* the contact owns a 1994 jeep grand cherokee. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline and structure) and stated that the parts were unavailable. the dealer did not give a specific date as to when the parts would become available. the manufacturer was notified. the contact had not experienced a failure. updated 08/11/14*lj
Complaint filed: 2019-08-13
Components: STRUCTURE
the frame of the vehicle is rusting away. there is a hole in the floor board on passenger side, from underneath the vehicle from rust. you can feel around the frame of the car and chunks of metal fall off . this was noticed during maintenance on the vehicle . car was stationary , i had noticed that i was getting an extreme amount of dust inside the vehicle.
Complaint filed: 2018-07-12
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 nissan murano. the contact stated that the vehicle experienced failures with the electrical system and alternator. the vehicle was taken to an independent mechanic to have the alternator replaced seven times and the battery was also replaced. the dealer (autonation nissan pembroke pines, 8890 pines blvd, pembroke pines, fl 33024, (954) 949-0421) was contacted and stated that the previous owner had the vehicle repaired per an unknown recall, which had expired. the dealer would not honor the recall repair performed by an outside mechanic. the manufacturer was not contacted. the failure mileage was 37,852.
Complaint filed: 2018-01-05
Components: STRUCTURE
tl* the contact owns a 2003 dodge ram 2500. the contact stated that there was an abnormal noise coming from the rear of the vehicle. the contact noticed that the frame was fractured. the contact called freehold dodge ram at 732-462-1600 and was informed that there was no recall and the part was not replaceable. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 53,000.
Complaint filed: 2015-08-05
Components: SERVICE BRAKES
tl* the contact owns a 2002 mitsubishi montero. while driving approximately 50 mph, the contact depressed the brake pedal and an abnormal noise emitted from the vehicle. the contact stated that this was a recurring failure. the vehicle was driven to an independent mechanic for diagnostic testing. the technician was unable to diagnose the failure. the manufacturer was not notified. the approximate failure mileage was 144,000.
Complaint filed: 2016-05-06
Components: STRUCTURE
driver door does not close. we've had it in a few times for repair as the driver's door hinges were loose. i was told by my mechanic of 13 years that he will not be able to repair it again. the last repair did not hold long, just about a week. then i brought it to our local chevy dealer for repair as the door would not close all the way and bounce around on bumps. i was told the chevy mechanic that they are not able to repair the door, that i can take it to the body shop. my parents were the original owners. just through normal driving the door would loosen, and drop out of alignment. i have had the truck in for repairs a few times as well. i have heard from my mechanic and the chevy mechanic that this is not uncommon for this particular model and year.
Complaint filed: 2014-07-28
Components: ELECTRICAL SYSTEM
my vehicle started randomly shutting off while driving. loss of power to everything but the brakes. luckily i was only going 10-15mph each time this happened. with the recent recall in gm vehicles regarding the ignition switch i thought it would be a good idea to switch this part out first. fixed the problem immediately. i would like to be reimbursed my cost for part and labor. i can't believe as many known problems the trailblazer has with this that it has yet to be added to the recall list. *js
Complaint filed: 2016-11-27
Components: STRUCTURE
in may 2016, i purchased a 2003 toyota tundra from a used car dealer. in october, as i was changing the oil, i noticed a rust hole in the front section of the frame and as i further inspected, there were rust holes and cracks in the front section of the frame. i checked the passenger side and found the same problem. i went to my local toyota dealer and they informed me that the recall had expired in 2012. i then contacted toyota headquarters and they reviewed my case and sent it to a case manager. the case manager contacted me 2 days later and said there was nothing they could do because it was a warranty issue and it had expired. this is troubling to comprehend because a co-worker of mine who owns a 2001 toyota truck had his frame replaced, no questions asked, in 2015. i find this extremely troubling because this is a safety issue that could lead to potentially injuring myself and my family if the frame were to further crack or split. toyota states that they "want our customers to have a great ownership experience, so we are pleased to resolve litigation in a way that benefits them and demonstrates that we stand behind the quality and reliability of our vehicles." i find this hard to believe considering they are not willing to resolve my safety issues and concerns.
Complaint filed: 2014-07-11
Components: SERVICE BRAKES
while starting the vehicle, with my foot on the brake pedal, the brake pedal went to the floor. it was a short drive to the repair shop. the brakes worked poorly with a much longer stopping distance. i kept the vehicle in first gear and drove slowly. the repair shop said the brake line failed. i have owned several vehicles with many more miles and many years older and have never experienced brake lines rusting out like this. *tr
Complaint filed: 2019-01-29
Components: VEHICLE SPEED CONTROL
tl* the contact owns a 2001 ford f-150. while the contact was inside his house, he noticed smoke coming from the hood of the vehicle. the contact extinguished the fire under the hood with a fire extinguisher. the fire department was not called. the vehicle was towed by aaa to paso robles ford (2401 oakwood st, paso robles, ca 93446, (805)-239-3673) where it was diagnosed that the classic cruise control module failed and needed to be replaced. the dealer mentioned an unknown recall related to the failure that was closed. the vehicle was not repaired. the manufacturer was made aware of the failure, but declined to assist since the contact received several recall notices. the contact stated that the vehicle was included in nhtsa campaign number: 05v388000 (vehicle speed control). the failure mileage was 160,000.
Complaint filed: 2014-09-17
Components: AIR BAGS
spontaneous deployment of passenger side front air bag. *tr
Complaint filed: 2014-06-20
Components: STRUCTURE
the door stop on my driver side door on my 2004 vibe gets hit by the window and prevents the window from going down all the way. it has also prevented me from opening the door if the window is down. *tr
Complaint filed: 2018-01-14
Components: AIR BAGS
takata recall- replace airbag however, defect with defrost control produces recurring clicking when it's on. glendale (california) nissan dealer is charging $1000+ to fix the issue and states that they the new problem was not a result of the airbag change.
Complaint filed: 2014-07-21
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet aveo. the contact stated that the headlight lights, the parking lights, and daytime lights failed to illuminate. the failure recurred several times. the vehicle was taken to the dealer. the technician diagnose that the main fuse box and wiring harness needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 75,000. updated 9/18/14*cn updated 02/05/2015 *js
Complaint filed: 2018-03-17
Components: STRUCTURE
i took my sequoia to the dealer for it's regular service. i was called and told that there is a 50 cent size hole in my frame (passager side) i was told toyota had a night mare with many of there sequoias having had the frame replaced. he said according to toyota mine was recalled and sprayed with some type of spray over the entire frame. i told him that was impossible since i am the second owner and i had it during the time he referenced and toyota never contacted me about this issue,nor did they spray it. for if they did you would be able to tell it all over the under-body because of the over spray. there in nothing under the body except a rusted faulty frame. i contacted toyota they said the same as the dealer and that if my suv had been a year newer they would put a new frame on it, even though they use the exact same frame. toyota knows what they are doing here.
Complaint filed: 2017-02-23
Components: SUSPENSION,STRUCTURE
tl* the contact owned a 2004 toyota tacoma. the contact stated that the vehicle experienced severe corrosion on the frame. the vehicle was taken to the dealer where it was diagnosed that the frame needed to be coated with an anti-corrosive adhesive. the vehicle was involved in a crash while being operated at 2 mph. a police report was filed. the vehicle was towed to a salvage yard and deemed destroyed. the vehicle was repaired. upon inspection, it was noticed that there were holes in the frame. the vehicle was taken to the dealer where it was diagnosed that the frame needed to be replaced. the vehicle was not repaired due to it having a rebuilt title. the manufacturer was notified of the failure. there were no injuries. the failure mileage was approximately 115,000.
Complaint filed: 2015-06-07
Components: SERVICE BRAKES
another driver notified us that our brake lights were not working. we stopped to check the situation and my wife applied the brakes as i checked the lights, which were not working. i then moved the truck about 50 yards and as i applied the brakes the pedal went to the floor. when i got out there was a puddle of brake fluid on the ground. the brake line had rusted out and when i applied pressure to stop, it gave out. i took the vehicle to a nearby dealer and they replaced all the brake lines due to the rust. total cost $1050. this is a major safety issue. luckily i was stopped when the failure occurred and no one was injured. if this had happened while moving in traffic the result could have been serious.
Complaint filed: 2015-07-13
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 honda element. upon entering the vehicle and attempting to place the key in the ignition, the key failed to engage with the ignition switch. ocasionally, it took the contact ten minutes to get the key in the ignition. the vehicle was taken to the dealer, where it was diagnosed that the ignition needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 80,000. ma 10/25/15
Complaint filed: 2017-08-30
Components: STEERING
tl* the contact owns a 2002 mercedes-benz c230. while reversing at 5 mph, the steering column lock failed to engage. the vehicle was not taken to a dealer or mechanic. the manufacturer and dealer were not contacted. the approximate failure mileage was 163,000. .updated 09/25/17 *bf . .updated 10/04/17 *bf the consumer stated due to the steering lock failure the steering wheel moves freely while driving and parked. *js
Complaint filed: 2014-07-17
Components: AIR BAGS
2001 honda civic. consumer writes in regards to passenger side airbag inflator part to complete recall problems. *smd the dealer informed the consumer the parts were not available. the consumer stated it has been over a year, since she received the recall letter. *jb
Complaint filed: 2014-10-10
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet malibu. the contact stated that the vehicle stalled without warning. the vehicle was towed to the dealer, who stated that the ignition switch needed to be replaced. the contact received a nhtsa campaign number: 14v400000 (electrical system) but the manufacturer declined to honor the recall. the failure mileage was 191,176.
Complaint filed: 2014-11-18
Components: STEERING,ELECTRICAL SYSTEM
tl* the contact owns a 2003 saturn ion. while driving approximately 45 mph, the vehicle stalled. as a result, the vehicle lost power steering. after turning the vehicle off, it failed to start. the contact received notifications for nhtsa campaign number: 14v047000 (air bags, electrical system) and nhtsa campaign number: 14v171000 (electrical system). the contact stated that the vehicle was remedied by the dealer. the vehicle was towed to the contact's residence. the manufacturer was not made aware of the failure. the failure mileage was 162,603.
Complaint filed: 2014-12-06
Components: POWER TRAIN,ELECTRICAL SYSTEM
the car is in parking condition at work and after a long awhile it would not start even the full battery. i have attempted to make lots of checks for all component like relays, fuses and wiring connection they are all fine, in good condition. but finding out the starter relay had no power, no current flowing through it. i belief that the faulty is ( pcm unit ) power train control module that blocked a current from the starter relay. *tr
Complaint filed: 2014-09-24
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
the brake light switch installed by chevrolet to replace the brake light switch that they had recalled, had also failed to work. it stopped working shortly after they had installed the new one, but i hadn't realized because i thought my brake lights just kept going out. i wasn't even aware that there was a recall on the brake light switch and that they had replaced it when i had taken it in for another recall issue. i even told my mechanic and he just replaced the brake lights. it wasn't until much later that i realized my lights were actually fine but that the brake light switch was not activating them. i reported this to gmc and they said that they would not fix it unless i paid for it out of pocket ($137 for a diagnostic test, $64 for the actual replacement). *tr
Complaint filed: 2015-11-05
Components: STRUCTURE
vehicle subframe severely rusted and corroded, informed unsafe to drive, many other owners with this issue. motor could fall out and no help at all from chrysler.
Complaint filed: 2016-08-17
Components: STRUCTURE
tl* the contact owns a 2005 chevrolet cavalier. the contact stated that the dashboard was disintegrating. the vehicle was not diagnosed nor repaired. the manufacturer was not notified. the failure mileage was 80,000.updated 10/13/16 *bf
Complaint filed: 2018-10-17
Components: SERVICE BRAKES
brakes failed without warning while the vehicle was at highway speed, the pedal went to the floor with no warning when attempting to slow down. i was able to run off the road to avoid a collision and stop the vehicle slowly using the emergency brake. after stopping the vehicle, i could see brake fluid pouring out of the brake lines under the drivers side door. there appeared to be significant corrosion on the brake lines where the fluid was now pouring out.
Complaint filed: 2014-12-08
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1999 pontiac grand am. while driving approximately 65 mph, the key released from the ignition and all the lights on the instrument panel turned off. the failure recurred several times. the dealer diagnosed that the key needed to be replaced. the manufacturer was made aware of the failure. the contact received a notification for nhtsa campaign number: 14v400000 (electrical system). the failure mileage was 138,000.
Complaint filed: 2016-03-28
Components: AIR BAGS
tl* the contact owns a 1995 toyota corolla. while driving approximately 25 mph, the front driver and passenger air bags deployed without warning or impact. the contact sustained injuries that required medical attention. the contact drove to a local police station to file a report, but was informed that she was in the "wrong community". the manufacturer was made aware of the failure and informed the contact to take the vehicle to a local dealer for inspection. the failure was not diagnosed. the failure mileage was 159,000.
Complaint filed: 2014-11-18
Components: SERVICE BRAKES
abs dash light came on and stays on, no abs working. abs light and dtc c1185. *tr
Complaint filed: 2016-06-21
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the recall remedy was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2014-06-25
Components: SERVICE BRAKES
about once a few weeks, my abs will activate when it is not supposed to. i will be trying to make a normal stop, sometimes an abnormally slow stop and the brake pedal will vibrate and depress but the vehicle won't stop the way it's supposed to. at that point, i usually jam the brakes down and pray. sometimes when i have enough stopping distance, i will pump the brakes and it goes back to normal. when are you force gm to do a recall? i read the blogs about this problem today, and this a frequent problem with this make and model. *tr
Complaint filed: 2015-08-11
Components: SERVICE BRAKES
while attempting to stop the brake pedal went to the floor i had drive to the shoulder of the road to keep from hitting the car ahead of me. the right front steel hydraulic brake line failed due to rust.
Complaint filed: 2014-06-17
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 chevrolet malibu. the contact stated the engine would not turn over when turning the key in the ignition. the anti-theft protection light illuminated on the instrument panel after the key was placed in the ignition. the vehicle was taken to the dealer where the technician was unable to find a failure. the manufacturer was not made aware of the failure. the failure mileage was unknown and the current mileage was 117,000.
Complaint filed: 2019-09-27
Components: STRUCTURE
tl* the contact owns a 2004 toyota 4runner. while the vehicle was undergoing state inspection, she was informed that the subframe was severely corroded and the vehicle was unsafe to drive. the vehicle was not repaired. a dealer was not contacted. the manufacturer was notified of the failure. the approximate failure mileage was 188,711.
Complaint filed: 2014-04-26
Components: STRUCTURE
on february 18th i noticed a crack in the rear glass lift gate molding otherwise known as the rear applique. after a google search i realized this is known defect that ford motor co. does not recognize officially. there is a class action lawsuit regarding this defect. on april 25th 2014 i opened the rear glass lift gate to get something out of the rear cargo area. upon closing the glass lift gate the entire window shattered into many pieces and actually put three cuts on my arm. i have looked into this online and found many owners of the 2002-2005 ford explorer's, mercury mountaineer's and lincoln aviator's all had this cracking of the rear applique. also found out whether or not a crack was visible many people had the rear glass shatter upon them while closing the glass lift gate. right now i must pay for the entire repair out of pocket, insurance doesn't cover it since they say i have a $1000.00 deductible. the cost for the glass was quoted at $495.25 plus tax. i also will have to replace the rear applique which covers a portion of the glass window at an additional cost. not sure why this is not covered by ford since the window shattering can cause injury and therefore should be classified as a huge safety issue. i will get this fixed and keep my receipts for all repairs and hope all owners of the vehicles listed above get some sort of reimbursement. *tr
Complaint filed: 2020-10-17
Components: STEERING,SUSPENSION,WHEELS
speeds over 60 hits a bump and starts rocking and bouncing
Complaint filed: 2016-01-28
Components: STRUCTURE
tl* the contact owns a 2003 dodge stratus. the contact stated that the dashboard of the vehicle protruded and separated causing the air bag to be exposed. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 144,300.
Complaint filed: 2016-10-06
Components: STRUCTURE
the frame is rusting out and falling apart. this has made the vehicle unsafe to drive.
Complaint filed: 2015-01-14
Components: AIR BAGS
had a major accident that totaled the car passenger air bag developed but driver side did not. *tr
Complaint filed: 2014-09-25
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet suburban. the contact stated that after starting the vehicle, the two wheel or four wheel drive light failed to illuminate. the failure prevented the contact of knowing which gear the vehicle was in. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown.
Complaint filed: 2018-04-15
Components: STEERING,STRUCTURE
i was driving an i came yo a stop an began to turn up a side block wen i heard something like it was metal in mersl scrapping so i immediately pulled over an had to call my mechanic to come see what was that awful noise he layer showd up lifted my car in the air which he found a lot of corrosion an rust an my lower arm control an sub frame needing to be replaced underneath my car thats why my steering wheel was freewheeling
Complaint filed: 2017-03-10
Components: ELECTRICAL SYSTEM
vehicle had been sitting parked for several weeks, low battery 9.8 volts. spontaneously headlights came on smoke filled car, doors would not unlock manually or by remote. shattered door glass with fire extinguisher . close inspection appears faulty headlight switch started fire had 8 to 10" flames coming out of left dashboard. damage to hdlt switch,vents,dash,cluster,a pillar cover. put out fire myself so no fire dept. reports.
Complaint filed: 2014-04-19
Components: SERVICE BRAKES
at various times the brakes seem to lock up when coming to a stop quickly. this never happens when braking normally, only when needing to brake quickly and hard. also happens at times during normal braking, but then needing to accelerate, then braking again quickly. this is dangerous in wet weather as the brakes lock momentarily and the tires hydroplane, it appears to be the rear brakes doing this, they release quickly but the momentary lock-up is dangerous. i took it to a mechanic who didn't find a cause for this, but said maybe the abs was periodical failing, as it only happens sporadically; but usually when needing to brake hard as in an emergency. i've never received any recall orders on my vehicle and have lived at same address since purchase of vehicle. *tr
Complaint filed: 2014-07-23
Components: ELECTRICAL SYSTEM
this vehicle has had numerous, frequent, and persistent electrical problems. the approximate date given was with the air conditioning where it blew only hot air. two "repairs" at the dealer and two subsequent repairs finally revealed electrical problems. the real safety issues that continue are with the instrument panel that has at times affected the speedometer, tachometer (continuous problem), oil pressure gauge (continuous problem), and no dash lights at night. computer analyses and resets have not solved the problem. many other people have had the same issue, as evidenced by testimonials on forums and complaints. the danger in this is lights going out to a blank dash at night, engine problems that could result from the lack of a functioning oil gauge, and inaccurate or no speed readings. should be a recall for the control panel system at the least. thank you. *tr
Complaint filed: 2014-03-14
Components: ELECTRICAL SYSTEM
car went completely dead, and was diagnosed with a defective ignition switch. cost to repair was $542.85 is this going to be covered in the current gm recall? *tr