vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2020-05-05
Components: STRUCTURE
tl* the contact owns a 2004 toyota tundra. the contact stated that there were holes in the subframe and bumper of the vehicle caused by severe rust. the contact stated that the vehicle was diagnosed by her son; a certified mechanic. a dealer was not contacted or informed of the failure. the vehicle was not repaired. the manufacturer was notified of the failure and informed the contact that the vehicle was not subjected to a recall. a case was filed. the failure mileage was approximately 55,729.
Complaint filed: 2016-08-29
Components: AIR BAGS
tl* the contact owns a 2004 hyundai elantra. while driving, the air bag off indicator illuminated. the vehicle was not diagnosed nor repaired. the manufacturer was not made aware of the failure. the vehicle was not included in nhtsa campaign number: 03v322000 (air bags). the failure mileage was unknown.
Complaint filed: 2017-01-10
Components: STEERING,SERVICE BRAKES, AIR,ELECTRICAL SYSTEM
tl* the contact owns a 2001 chevrolet camaro. the contact stated that the steering column was not securely connected due to a premature fracture of an internal component which was affecting the steering wheel and the emergency brake lever failed to function. in addition, the contact experienced various electrical outages as the failure progressed. the vehicle was not yet inspected by a dealer and the contact was to check with the manufacturer to determine their recommended solution for a dealer to diagnose and repair the vehicle. the vin was not available. the steering column will not lock into place while driving or before driving on both residential roads and highway settings. as for the brake system, it is the emergency brake handle release the cable wile putting the car in park it will sometimes roll after applying the emergency brake also. the contact requested the complaint be submitted in his verbiage. the failure mileage was not available.
Complaint filed: 2015-04-06
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 cadillac cts. the contact received notification of nhtsa campaign number: 14v394000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2015-12-24
Components: AIR BAGS
takata recall was notified in may 2015 of drivers side airbag recall. current status from bmw is no remedy available yet. i would think by now that the plans and timelines of this recall would be well understood and issued to the owners of the affected vehicles.
Complaint filed: 2018-02-12
Components: ELECTRICAL SYSTEM
i got into the car put key into ignition it would not start the key is stuck inside ignition i put a new battery in also a new stater relay fuse the car started i drove it over the weekend with know problem today while driving car stopped scared me really bad i tried to start it and the car did the same thing would not start and the key were stuck again i was on the city streets
Complaint filed: 2016-01-12
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 chevrolet trailblazer ext. the contact stated that the entire instrument panel failed to operate. in addition, the speedometer, tachometer, and fuel gauge failed to function properly. the vehicle was taken to an independent mechanic who stated that the instrument panel cluster would need to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 98,000. the vin was unavailable.
Complaint filed: 2014-07-15
Components: ELECTRICAL SYSTEM
the car reduced the speed and now it stopped running because the etm is not working. i contacted volvo and they said that the warranty is not covered because it has been over 10 years. i bought this car from a previous owner in october 2013 and therefore i was not aware of the problem. now they want me to pay approximately $900 to fix it. they said the warranty started from the day the first car was bought which was august 25, 1999 but in my opinion it should be from the first time there was a problem encountered with the etm that caused volvo to recall and buy the cars back. volvo made approximately 300,000 cars and repaired and bought back around 165,000 cars. this means that other people are encountering the same problem. i was told by volvo that the car i currently own the software was updated in north carolina. as i see it they neglected to change the throttle in the vehicle. this is a big safety issue because this car can cause my family to get in a car accident. the regional manager indicated that the car could not be fixed and that i had to pay for the labor and the parts. they are offering to give me a discount on the repairs but i feel they need to take care of a problem that was caused by the manufacturer. i understand that the discounts for labor and parts indicate that volvo understand the safety concerns and the problems of the car but also they need to take care of the problem. i ask to speak to the regional manager and i was told by the customer service representative that i was not allowed. i left a message to him to see if we can resolve this issue. *tr
Complaint filed: 2014-08-05
Components: ELECTRICAL SYSTEM
tl* the contact owned a 2000 ford f-150. the contact's vehicle caught fire overnight while parked in the driveway. the fire marshal report stated that faulty wiring under the hood caused the fire. the vehicle was destroyed. the manufacturer was notified and did not offer to inspect the vehicle. the failure mileage was 110,000.
Complaint filed: 2015-05-09
Components: SERVICE BRAKES
rear steel brake line failure while in parking lot, complete loss of braking ability
Complaint filed: 2021-07-06
Components: SUSPENSION,WHEELS,FUEL/PROPULSION SYSTEM
front suspension repaired fixed but did not fixed the vibration in front tires. front driver side hub and bearing assembly failed since i had truck(used). had front end redone but wheel still vibrated and took it too dealership july 3, 2021 and stated the hub and bearing grinding and growling and activates abs lights. fuel line needs replace due to rust problems and dealership stated that the pump and retaining cam are very rusted and has a spot on the pump that is wet but not soaking wet(fail dealership looking for lawsuit for fire hazard). fuel lines are rusted so whole truck needs repair. i spent $5400 on used truck and putting more money into it with repairs due to rust, parts and labor which is stupid as some parts do not take long if dealership have tools. i don't know incident as there no accident or anything.
Complaint filed: 2018-11-09
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 oldsmobile alero. the contact stated that the vehicle was taken to autonation chevrolet amarillo (2200 e i-40, amarillo, tx 79103) to be repaired per nhtsa campaign number: 14v400000 (electrical system). the contact received two new keys from the dealer, but they did not start the vehicle and the security indicator flashed. the vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. the manufacturer was not made aware of the failure. the failure mileage was 133,000.
Complaint filed: 2017-02-07
Components: STRUCTURE
4runner has 142,000 miles and i was just told by my mechanic that it is unsafe to drive due to corrosion o frame. there is a 2ft section that is non-excitant. entire frame is rusted junk.
Complaint filed: 2015-08-27
Components: STRUCTURE
tl* the contact owns a 2004 hyundai sonata. while a fuel line was being replaced on the vehicle, the technician noticed a hole on the front passenger side subframe. the vehicle was not repaired. the manufacturer was not notified of the failure. the vin was not included in nhtsa campaign number: 09v124000 (suspension). the failure mileage was 112,000.
Complaint filed: 2017-08-02
Components: SERVICE BRAKES
my brakes went out (failed) on my way home, luckily it was at a stop sign near my house on a side street! when i looked under van the brake line was leaking, peeing out of a hole! looks like all the brake lines are rusted and corroded!
Complaint filed: 2015-02-19
Components: ELECTRICAL SYSTEM
received a recall notice for drl fire hazard. called 3 dealerships in the dallas area to have the mosfet repaired. all 3 dealership deny any knowledge of the recall and do not have the parts in stock even if i did bring the recall notice in. chevy has sent 2 e-mails but they are the do not reply. i have attempted numerous times to contact chevy customer service and cant get anyone to respond. this is a fire hazard, please help me to get this fixed. *tr
Complaint filed: 2023-04-10
Components: TIRES
violate no hassle no claims warranty - gla / zr rated tyres no tyre chain of selling useless defective product. of shrapnel and tetanus filled from now on. of zinc or lithium grease push pin but metal rivets. other [xxx] 2013 gmc all wheel drive is just bigger tyres of how do i rotate these? information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Complaint filed: 2015-12-29
Components: STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES
identical problem as described by many others. vsc-trac and trac-off lights randomly illuminated on dry, level pavement when brakes were applied, causing a loud grinding noise (much louder than normal application of anti-lock brakes), and car pulled and would not stop no matter how hard the brake pedal was pressed. first couple times, brakes were applied to slow the vehicle in traffic, so the failure to fully stop wasn't noticed. this now happens consistently whenever i drive and does not matter how fast or slow i am going. these failures clearly put vehicles at risk of accidents, and it is difficult to understand why the 2003 sequoias were recalled for vsc issues, but not the 2002, when the parts being replaced fit both years. i have only had the vehicle for 2 years with 140,000 miles.
Complaint filed: 2015-10-01
Components: ELECTRICAL SYSTEM
i have a 2002 chevy monte carlo ls that has been experiencing electrical problems. the cruise control light comes on spontaneously without the button being pressed and when this light spontaneously comes on, the heating/cooling systems do not turn on when dial is turned on. when the cruise control light turns off, the heating/cooling system works without any further problem. i have called two different dealerships in my area and spoke to two different service advisors and they are not aware of any issues yet there are forums where other owners have been experiencing this problem for some time now.
Complaint filed: 2017-12-28
Components: STRUCTURE
door latch assembly freezes and no door can be opened. truck was parked overnight outside. doors cannot be opened from outside, if entry is gained doors can be opened from inside.
Complaint filed: 2015-02-20
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 pontiac grand am. the contact stated that while driving at approximately 10 mph, the vehicle stalled without warning. the vehicle was taken to a dealer where it was serviced under nhtsa campaign number: 14v400000(electrical system) however, the failure recurred. in addition, the contact stated that after the vehicle was serviced, the ignition key failed to turn to the off position. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 99,000.
Complaint filed: 2016-03-21
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 nissan pathfinder. while driving various speeds, the air bag warning indicator illuminated on the instrument panel. the vehicle was not diagnosed nor repaired. the manufacturer was not made aware of the failure. the failure mileage was 98,050.
Complaint filed: 2016-04-30
Components: ELECTRICAL SYSTEM
04/30/16 i bought the suv las month and have every thing original every thing was fine until today it caught on fire on the pasenger side under the glove compartment a 30 min after parking it on the drive way i hear the alarm and saw alot of smog coming from the truck at soon as i open the door.
Complaint filed: 2015-07-16
Components: SERVICE BRAKES
tl* the contact owns a 2004 chevrolet silverado 1500. while driving at approximately 60 mph, the brake pedal was difficult to depress. the vehicle was taken to an independent mechanic where it was diagnosed that the rear brake lines fractured and needed to be replaced. the vehicle was repaired. two months later, the contact observed a puddle of brake fluid on the ground under the front of the vehicle, which caused the brake lines to fracture. the vehicle was taken back to an independent mechanic where it was confirmed that the front brake lines fractured and needed to be replaced. the vehicle was repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 52,000.
Complaint filed: 2020-01-13
Components: ENGINE,FUEL/PROPULSION SYSTEM
i turned the key in my car to start it, there was a very loud pop and the engine started smoking. the engine then caught fire and is totally destroyed. this car had been used 2 days prior with no issues, no safety lights on, no issues driving and it started fine that last time it was driven. the fire department has sent me a report on the cause.
Complaint filed: 2018-02-05
Components: AIR BAGS
tl* the contact owns a 2001 toyota tacoma. while driving approximately 30 mph, the contact was involved in a multiple vehicle collision. the air bags did not deploy. the contact sustained minor injuries, which did not require medical attention. a police report was filed. a diagnostic appointment was scheduled for february 7, 2018. the vehicle had not been repaired. the manufacturer was notified of the failure. there were no active recalls associated with the vehicle's year, make, and model. the vin was unknown. the approximate failure mileage was 151,900.
Complaint filed: 2022-06-15
Components: SERVICE BRAKES
total brake failure .i could not stop the motorcycle.i went rite through an intersection,thank god there was no vehicles driving through the intersection at the same time.
Complaint filed: 2020-10-22
Components: AIR BAGS
vehicle airbag light stayed on. and is still on .took the toyota to the dealership. they ran a diagnostics test on it. someone came back to inform i needed new airbags. they said moisture entered the airbags .may cause the air bag to malfunction. they new about the takata airbags recall .so i assumed it would be fixed for free.no i had to pay the bill. so i didn't. what can i do?
Complaint filed: 2015-04-09
Components: STRUCTURE
there is a vertical crack on the top rear lift gate 10" to the left of the vehicle logo toward the rear door. in cold temperatures, the crack is barely visible yet in warmer temperatures, the crack would expand. *tr
Complaint filed: 2014-09-29
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 chevrolet impala. the contact stated that the vehicle failed to start. the vehicle would only start after turning the key on and off numerous times. the vehicle was not diagnosed or repaired. the contact received a recall notification for nhtsa campaign number: 14v400000 (electrical system). the parts were unavailable to perform the repair. the manufacturer was not notified of the failure. the approximate failure mileage was 138,000.
Complaint filed: 2019-09-07
Components: STRUCTURE
our 4runner's frame is rusting away and toyota refuses to fix their mistake. the frame is similar to the tacoma that was recalled and repaired, so i contacted them and was informed that they weren't going to fix our 4runner that has the same issues. i was less than pleased with their response. this could've quite easily caused a severe accident. luckily my mechanic caught it in time before that happened
Complaint filed: 2014-06-05
Components: STRUCTURE
i contacted toyota in november of 2013 prior to purchasing a used 2002 double cab tacoma. i was aware of the frame issue so i called to check to see if it had been serviced. i gave the vin to the customer service associate and he was able to pull records on the vehicle. he told me that it had not had the corrosion treatment, however, the corrosion treatment failed and was in the process of being reformulated. he said that the program had been reopened due to the fact that the treatment failed. he said after purchasing the vehicle i should take it to be inspected and if any rust was found it would be covered under the frame program. i purchased the vehicle in november of 2013 and upon inspection we found that the frame was rusted. in january of 2014 my husband called a local toyota dealer to set up an appointment for the frame inspection and they said that they had no idea about the frame program being reopened. my husband called toyota and they pulled up the vehicle and said since the original treatment had not been applied they would not honor the frame program. we spoke to several toyota associates and we were told that nothing could be done. we have contacted the toyota legal department and the virginia attorney general with no success. *tr
Complaint filed: 2015-10-14
Components: STRUCTURE
frame so rusted can't get a sticker, original paint on truck. ford was factory undercoated with rubber type undercoating. which pealed off and left lots of rust on entire frame. not safe for inspection. told by garage, to junk it. bought new in 1998.
Complaint filed: 2019-09-09
Components: STRUCTURE
tl* the contact owns a 2003 toyota 4runner. while the contact was performing routine maintenance on the vehicle, he found that the vehicle's frame was corroded with holes. the corrosion extended to the exhaust system that connected to the muffler. the fuel tank cover was also corroded. the vehicle was not taken to a dealer to be repaired. the manufacturer was not notified. the approximate failure mileage was 100,000.
Complaint filed: 2016-10-31
Components: STRUCTURE
dashboard covering over passenger side airbag is extremely sticky. my concern is not just for appearance, but for protection of the airbag itself and the need to continually clean the passenger side windshield due to a slight film produced from the decaying vinyl dashboard. this vehicle is housed in a garage in florida. *tr
Complaint filed: 2015-11-03
Components: STRUCTURE
see where several people are experiencing the same issues that i am having with my 2003 mountaineer. the rear gate is cracking around the emblem. i've have reported this to ford and they tell me i can pay to fix it and if there is recall they will reimburse me. in addition i am also experiencing the door ajar light coming on when all are shut and secure. i have contact ford and several local dealerships. the dealership all tell me their hands are tied until ford makes a decision and that i am not alone. ford refuses to do anything. it's almost like they don't care. with all these complaints why isn't this agency doing something?
Complaint filed: 2016-11-21
Components: ELECTRICAL SYSTEM
window needs new regulator. it is stuck halfway down. it is the drivers side rear window.
Complaint filed: 2014-09-30
Components: SUSPENSION
tl* the contact owns a 2001 hyundai santa fe. the contact stated that while attempting to make a left, the rear tires turned right and the vehicle went sideways blocking two lanes. the vehicle was towed to a private mechanic where it was diagnosed that the driver and passenger side trail arm was rusted and cracked in half. the vehicle was not repaired. the vehicle was not included in nhtsa campaign number: 09v123000 (suspension). the manufacturer was not made aware of the failure. the failure mileage was 157,000.
Complaint filed: 2015-01-13
Components: AIR BAGS
tl* the contact owns a 2004 toyota corolla. the contact received a recall notice for nhtsa campaign number: 14v312000 (air bags). the contact stated that the manufacturer denied the recall remedy to be performed by the dealer due to the vin. the contact did not disclose if a failure was experienced related to the recall. the manufacturer was notified of the issue. updated 03/04/15*lj updated 9/15/2017*cn
Complaint filed: 2015-11-19
Components: STRUCTURE
tl* the contact owns a 2000 chevrolet silverado. the contact stated that water leaked into the driver and passenger side floorboards of the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was unknown. .updated 02/04/16 *bf
Complaint filed: 2014-10-30
Components: STRUCTURE
cracked dash. like so many other 2003 dodge ram 2500 owners, my vehicle has developed cracks along the dash for no apparent reason even though the vehicle is well cared for and maintained in pristine condition. the first hairline crack appeared in 2010 at the center of the dash beginning on the windshield side. over time the crack has progressed towards the instrument panel to the point that the dash has completely split in half. to date, two additional cracks have developed, one six inches to the left of the center crack and another over the passenger airbag section. with so many complaints of cracked dashes, particularly with the 2003 model year, it's apparent that a manufacturing flaw exists and chrysler should acknowledge this fact and effect replacement of the defective dashes. is a cracked dash a safety issue? absolutely, considering the additional injuries that can be inflicted on vehicle occupants in the event of a collision and the deployment of air bags. since chrysler has set a precedent by acknowledging that a problem existed with cracked dashes on dodge ram model years prior to 2003 (1998-2002), and has agreed to replace the cracked dashes on the previous model years, then why not do the same for the 2003 model year that seems to have the most complaints/issues? so what if the cracks appeared after the warranty has expired on these vehicles; it's a matter of integrity. given that chrysler is fully aware of this manufacturer defect, they should admit accountability and do the right thing by recalling these vehicles and providing the necessary replacement of the defective dashes. *tr
Complaint filed: 2015-01-28
Components: STRUCTURE
tl*the contact owns a 2002 toyota tundra. the contact stated that while having repairs performed, the independent mechanic discovered that the frame reel that connects the leaf springs had completely rusted. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 140,000. updated 5/28/15 *ta updated 9/17/2017*cn
Complaint filed: 2016-02-04
Components: ELECTRICAL SYSTEM
dash displays inaccurate or not working gauges. temperature and speedometer often doesn't work at all or shows 120mph when driving at approx 55mph! temp will often show hot when car is at normal temp.
Complaint filed: 2021-01-24
Components: STRUCTURE
clear coat failure. noticeable clear coat failure started about 5 years ago. i contacted honda and they refused to do anything about it. they claim it is only an issue on 2005 and later civics, which obviously isn't true. clear coat failure on roof, trunk, and above the doors.
Complaint filed: 2015-09-14
Components: STRUCTURE
tl* the contact owns a 2000 isuzu rodeo. while the vehicle was being serviced for routine maintenance, the contact was informed by the mechanic that the vehicle had excessive corrosion to the subframe. the contact was informed that the vehicle was unsafe and could not be repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 120,000.
Complaint filed: 2014-02-10
Components: FUEL/PROPULSION SYSTEM
tl - the contact owns a 1998 honda accord. the contact stated that fuel fumes were emitting in and around the vehicle. the vehicle was taken to an independent mechanic. the technician diagnosed that there was fuel leak and the fuel tank needed to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired. the vin was not available. the failure mileage was 160,000 and the current mileage was 165,000. pm
Complaint filed: 2016-07-03
Components: UNKNOWN OR OTHER
the weather stripping was bad on my durango which caused water to get into my engine and caused it to seize up
Complaint filed: 2015-01-15
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 buick regal. while driving downhill at approximately 25 mph, the vehicle suddenly shut off and the engine failed to restart. the vehicle was towed to an independent mechanic who diagnosed that the ignition switch was faulty. the ignition switch was replaced and the failure was remedied. the manufacturer was notified of the failure. the failure mileage was 113,000. updated 2/25/15*cn updated 03/02/15*jb
Complaint filed: 2014-09-18
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 ford focus. when the vehicle was started, the exterior and interior lighting flashed intermittently. the vehicle was taken to an independent mechanic who stated that all of the ignition cable cords needed to be replaced. the vehicle was repaired, but the failure recurred. the manufacturer was not notified of the failure. the approximate failure mileage was 210,000.
Complaint filed: 2015-12-01
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v313000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2015-04-01
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign number: 14v770000 (air bags); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2015-12-18
Components: STRUCTURE
driving on highway hit a pothole and heard a loud thump from rear passenger side of vehicle. i didn't think much of it till the next day when i drove to work. it seemed every bump i got the same noise. got to work,looked under car, all seemed fine. just happened to look in rear cargo are and saw lump in carpet. the spring was poking up thru the rear floor !!!! how is this not a recall? after seeing the posts online i realize this is common. i never knew, been driving vehicle for 10 years with no issues.
Complaint filed: 2014-12-16
Components: AIR BAGS
tl* the contact owns a 2005 bmw 325ci. the contact received a notification of nhtsa campaign number: 14v428000 (air bags) however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2016-06-13
Components: SERVICE BRAKES
the brake vacuum pump seals are leaking. this ultimately will affect the brake assist and potentially result in failure to stop the vehicle within prescribed stopping distances creating potential for a crash. this problem was identified by the local bmw dealership in highlands ranch denver. oct 1 2010 bmw recalled 198,000 vehicles including v8 and 6 series vehicles for this exact same problem but my vin shows no recall notice however it has the exact same component experiencing the exact same issues and bmw is refusing to acknowledge that my vehicle should be recalled as for this vin there are no outstanding notifications. i repeat the exact same issue is being experienced on my vehicle as was the reason for 198,000 vehicles recalled from the notice of oct 1 2010
Complaint filed: 2014-06-24
Components: TIRES
tires had more than 50% tread left. right front tire suddenly started shaking the vehicle. determined belt had broke. tire dealer also said other front tire was going bad. a few miles later on a busy highway read tire split open . performance tire of topeka and cooper tire company would not make any adjustment for an obvious defect. (3 out of 4 tires breaking within a week). *tr
Complaint filed: 2019-02-25
Components: SERVICE BRAKES
while driving approx 50mph on 2-lane highway a brake line burst under hard braking (vehicle in front of me suddenly slowed to make a turn off the highway) due to rust. pedal went all the way to the floor and i lost significant braking power. this resulted in a minor accident where i dented the bumper of the truck that was turning and significantly bent the right end of my front bumper. was able to continue the trip the last 50 miles to my destination but braking distances were considerably longer than normal. took it to a local mechanic who said all the brake lines were rusted and had to be replaced.
Complaint filed: 2016-05-03
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 dodge ram 2500. the contact received a notification of nhtsa campaign number: 15v312000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2015-07-29
Components: FUEL/PROPULSION SYSTEM
the vehicle stalls out after filling at the gas station. reportedly due to an issue with the check valve and requires the entire fuel tank to be replaced.
Complaint filed: 2015-12-17
Components: ENGINE
tl* the contact owned a 2003 pontiac grand prix. the contact stated that while driving at 15 mph, the vehicle caught on fire. the contact stated that the fire department was able to extinguish the fire. the contact stated that a police report was filed. the vehicle was included in nhtsa campaign number: 15v701000 (engine and engine cooling). the vehicle was destroyed. the manufacturer was not notified of the failure. the approximate failure mileage was 168,000. updated 05/24/16*lj updated 05/11/18*jb *tr
Complaint filed: 2017-08-08
Components: STRUCTURE
so i was driving down the road and i heard a noise from the rear end of the van mind you the speed limit is 45mph here. i drive it to the nearest shop to have them look at it , they came in and told me i'm lucky to have made it this far as ( the rear chassis has broke! ) this is a safety issue and needs to be addressed just like ford motor company did with their vans !!! i have heard about other voyager vans having this issue in salt belt states.
Complaint filed: 2014-08-12
Components: SERVICE BRAKES, HYDRAULIC
tl* the contact owns a 2003 chevrolet silverado 1500. while driving approximately 25 mph, the rear brake lines fractured. the contact discovered extensive rust on all six brake lines, calipers, and the undercarriage. an independent mechanic repaired all six brake lines and replaced the calipers. the manufacturer was notified. the approximate failure mileage was 100,000.
Complaint filed: 2014-08-04
Components: ELECTRICAL SYSTEM
speedometer does not work or indicates wrong speed. most instrument gauges are not working or are intermittent in their operation. *tr
Complaint filed: 2015-03-19
Components: ENGINE
threw a spark plug on interstate. had to have it towed to nearest ford dealer and repairs were over $400 plus a rental car to get home. i understand this is a problem with ford engines. not good for older peopl traveling alone and out of town by 3 hours. this needs to be fixed. *tr
Complaint filed: 2014-06-02
Components: ELECTRICAL SYSTEM
this is in regards to the recent recall on 2005-2007 corvette head light assembly. i have a similar problem though the electric short in the light harness caused my right blink to not function. the gm dealership that i took it to stated the whole light assembly had to be replaced. my corvette has not been recalled as of yet and when i contact gm they don't see to understand my claim. from my understanding the harness that is causing the low beams to not work is the same harness for the entire light assembly. i had this repaired already and looking to help to get some compensation back. *tr
Complaint filed: 2015-02-09
Components: SEATS
tl*the contact owns a 2002 honda civic. the contact stated that while driving at 35 mph, the brake pedal was depressed and the driver's seat moved forward independently. the vehicle was taken to a dealer. the technician diagnosed that the adjuster bushing needed to be replaced. the vehicle was repaired. however, the failure recurred. the manufacturer was notified of the failure. the failure mileage was 5,000.
Complaint filed: 2016-05-24
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
tl* the contact owns a 2005 chevrolet cobalt. while driving approximately 40 mph, the steering wheel seized and the power steering warning light illuminated. in addition, the vehicle stalled and was able to be restarted, and all the instrument panel lights illuminated. the vehicle was taken to a dealer, but the cause of the failures could not be determined. the manufacturer was notified of the failure. the failure mileage was 77,439. the vin was unavailable.
Complaint filed: 2014-05-27
Components: SERVICE BRAKES
i bought the truck new in 2004. it has no mechanical problems or rust. the issue is that about 5-6 inches of the frame in front of the drivers side rear spring shackle has been rusted away and the shackle has been pushed up toward the bed. the abs fault light and brake lights come on periodically because of the shifting of the rear axle. chevrolet said they can't do anything because the truck is too old and too many miles. only 10 years old and less than 100,000 miles. it has been garaged and i don't see why there is so much rust on the frame. i have had trucks with way more miles and a decade older with less rust than this one. i would like to see chevrolet stand behind this vehicle and do something about it. i can't drive it safely anymore. it has been a great truck and i would hate to lose it. is there anything that can be done to make chevrolet do something? i would certainly hope so. *tr
Complaint filed: 2019-10-15
Components: ENGINE
constantly stalls while being driven. has to be restarted multiple times
Complaint filed: 2014-04-07
Components: SERVICE BRAKES
brake lines had rusted out and burst so the brakes failed to stop the truck. truck was on a down hill incline and went through a stop light (fortunately it was late at night and there was no crossing traffic.) had to replace all the brake lines. *tr
Complaint filed: 2022-12-28
Components: SEAT BELTS,SEATS
the contact owns a 1991 chevrolet g20 conversion. the contact stated that the aftermarket driver's and passenger's side front seat recliner handles rubbed on the seat belt, causing the seat belt to fray. the contact was concerned that the seat belts could fail due to the fraying. the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure but provided no assistance. the failure mileage was approximately 133,000.
Complaint filed: 2018-07-12
Components: ELECTRICAL SYSTEM
takata recall i just bought a 2000 mercedes ml 320. my ac stopped working and took it to a mercedes certified mechanic. told me it was a pressure sensor. he then called me back and told me that the wiring harness had fallen apart and all wires were touching each other making shorts thru out the car. he told me that the shorts had fried my computer and the only way to fix all this was to replace the wiring harness. at almost $2000.00 for the repair it seems that mercedes intentionally did this to make money. they should be held accountable to repair this issue as they did it so the wiring harness would bio degrade when the car was junked. not a good practice to sell cars in the united states.
Complaint filed: 2016-03-05
Components: STRUCTURE
the frame is rusted to the point that it may break apart while driving. tacomas of similar years with the same frame have a similar problem and a recall for this problem.
Complaint filed: 2014-02-12
Components: STEERING
as i was driving, the power in the steering began to lock, causing me temporarily loss of control of the steering. luckily i was only going about 10-15 mph at the time, but i could hear clicking sounds under the steering wheel and a few lights flashed on the dashboard. i was not able to see which lights because by the time i applied the brakes and tried to avoid hitting the curb, the lights flashed off and i was able to continue driving. *tr
Complaint filed: 2017-07-09
Components: ELECTRICAL SYSTEM
i have a 2004 crown victoria. ford has a recall out for 2003-2005 grand marquis and crown victoria's for their light control module (lcm) because of solders breaking causing exterior lighting not to work. i took my car to my local ford dealership (april 22, 2017) to have such recall done because my exterior running lights were not working. (parking lights front and running lights rear) i also advise the dealership of this. which is documented on the receipt i have kept. ford doesn't replace the actual lcm, all they do is install a "bypass harness" to bypass the issue which does not fix the problem. i left the dealership with the same lights still not in working condition. again, stated on receipt. the problem fixed itself and i assumed it went away. now it's back but even worse. again my exterior lights are not working, parking and rear running lights, and now my interior instrument cluster lights are not working as well. ford knows about this issue. ford refuses to replace the faulty lcms in these cars. i know of several other people with the exact same issue i'm having who have called ford and complained. this is a huge safety issue because there are no rear running lights at night, period. when it's parked, on roadways, highways, etc. no one can see me at night from the rear. and the dash lights are not on. i can provide whatever needed to help because this needs to be addressed asap. i'll call tomorrow if i haven't heard back before.
Complaint filed: 2014-05-24
Components: STRUCTURE
the dash is falling apart. it begin last summer and pieces are falling into the air conditioner vents and blocking the air flow and causing it to freeze up. i have had a piece fall under the accelerator and cause me to be unable to accelerate in interstate highway traffic. now a piece has fallen off causing the steering to jam. part of the dash has fallen on the wiring and i'm afraid it is going to catch fire. *tr
Complaint filed: 2014-01-31
Components: AIR BAGS
in a snow storm, driver braked at an intersection, automatic brakes kicked in but did not stop the 10 mile per hour slide through the intersection. car stopped parallel to the curb and was immediately t-boned by an suv. air bags did not deploy. driver was wearing aseat belt and suffered a brokev arm . . .lucky. based upon the condytion of the car, driver should be dead. *tr
Complaint filed: 2015-07-28
Components: STEERING
07/21/2015 vehicle unexpectedly veered right leaving highway resulting in a crash
Complaint filed: 2015-11-10
Components: STRUCTURE
driving on the expressway and the rear end started to sway back and forth. had to exit and took the car to the mechanic who said the bracket was rotted as well as the frame where it was attached to. said he has never seen anything like this before.
Complaint filed: 2016-03-26
Components: STRUCTURE
vehicle is unsafe to drive, frame around steering components very rusty
Complaint filed: 2017-11-24
Components: AIR BAGS
takata recall i received a notice of recall for airbags. i followed the notice's procedures to find if and how my vehicle may be affected. i registered my email at tkrestructuring.com/ppic, but was unable to find if my vehicle was affected. i then got on the website of www.airbagrecall.com and typed in my license plate and state as directed. the response was "having trouble finding your vehicle". i then typed in my vin on this same site (www.airbagrecall.com) and my vehicle came up. it stated that my passenger side airbag inflator something was in recall. when i clicked on the "take action" button, my computer just churned and churned for approximately 15 minutes. while it was churning i called the associated phone number with this website (888-327-4236). a message told me to contact tkrestructuring.com/ppic. when i phoned the tkrestructuring.com/ppic phone number provided (833-619-7579), all i received was a message telling me to get on the www.airbagrecall.com with no opportunity for me to leave a voice message. i got back on the www.airbagrecall.com website, typed in my vin , and once again, all it did was churn and churn when i clicked the "take action" button. i would really like to find out if i am driving a vehicle of doom, and if so, how to get it fixed. all the info i was provided sent me around in a circle with absolutely no solution. thank you. [xxx] ('parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).')*jb
Complaint filed: 2015-07-20
Components: SERVICE BRAKES
the steel brake lines corroded and broke causing brakes to fail.
Complaint filed: 2019-03-29
Components: STEERING
purchased used 2004 dodge 3500 and while driving homedoing 60 mph i experienced such a violent shacking of the front end i nearly loss control of my truck and struck another vehicle on the highway. my wife and i could have been killed. i later learned that this truck suffers from death wobble which dodge is aware of. as a retired police officer with 30 years i would have towed this truck as unsafe until proper repairs were made based on the violent shaking and loss of steering control the driver experiences. very dangerous situation that needs to be addressed.
Complaint filed: 2015-08-26
Components: STRUCTURE
severly bad frame rot holes! by the control arms and was told that the frame can snap at any given moment i cant tow anything with the truck anymore for the fact that the back half the frame is also rotted away to wear if i put a trailer on it the frame will probably snap no were on the frame is solid its a shame the truck runs and drives fantastic but i will no longer drive it for the fact of having a rotted out frame and will snap soon
Complaint filed: 2017-03-17
Components: EXTERIOR LIGHTING
tl* the contact owns a 2003 ford crown victoria. while driving, the parking lights and headlights illuminated and shut off on several occasions. the contact had to manually tap the lighting control module for the lights to illuminate during the failure. the vehicle was taken to an independent mechanic, but the failure could not be replicated. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 198,000.
Complaint filed: 2015-02-04
Components: ELECTRICAL SYSTEM,ENGINE
tl* the contact owns a 2001 chevrolet monte carlo. the contact stated that the key was difficult to turn over to start the vehicle. the contact exited the vehicle and, upon further inspection under the hood, it was noticed that there was a fire near the engine compartment which burned various components. the parts that fractured ejected from the vehicle in flames. the driver did not sustain any injuries and a police report was not filed. the contact was able to get a fire extinguisher to extinguish the fire. the vehicle was towed to an authorized dealer for further inspection. the vehicle was not included in nhtsa campaign number: 09v116000 (engine and engine cooling). the manufacturer was notified of the failure. the approximate failure mileage was 132,000.
Complaint filed: 2014-03-14
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1998 pontiac trans sport. the contact stated while driving various speeds, the vehicle stalled. the contact mentioned that the abs, air bag and check engine warning lamps illuminated. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 105,000. the current mileage was 119,317.
Complaint filed: 2015-12-01
Components: STRUCTURE
the frame is rotted and a certified toyota mechanic said that the frame was severally rotted and was a safety hazard and was told to take the vehicle off the road because it was unsafe to drive. the truck is still worth $8-10,000 and we are out the money. there was a service campaign, but no safety recall. we did not receive a letter on either. if i did not look under the truck to inspect a noise, i would never have known the frame was rotted to the degree that it was. (see pictures) i would have continued to drive the vehicle and put myself and anyone else on the road in harms way. this problem needed to be brought to our attention; however, no one can tell us why we never received the notification of this defect. it is my opinion that this situation is very dangerous and should be a safety recall with no expiration. please see attached letters and photos of our attempt to correct the problem with the vehicle with no results. please look into this matter as we feel it can save lives. thank you for your time and attention. *tr
Complaint filed: 2015-08-19
Components: AIR BAGS
tl* the contact owns a 2003 toyota corolla matrix. the contact received notification of nhtsa campaign number: 15v286000 (air bags); however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. ma 10/1 updated 12/28/2015*js
Complaint filed: 2014-05-06
Components: FUEL/PROPULSION SYSTEM
tl* the contact owns a 2001 chevrolet silverado 1500. the contact stated that while traveling at an unknown speed, the fuel gauge showed an erroneous reading of empty. the vehicle was taken to the dealer where it was determined that the fuel sensing unit had failed. the vehicle was not repaired. the manufacturer was contacted. the failure mileage was not available and the current mileage was 200,000. updated 06/27/14*lj updated 8/23/2017*cn
Complaint filed: 2017-10-22
Components: ELECTRICAL SYSTEM
ignition switch needs to be fixed.
Complaint filed: 2020-04-29
Components: STRUCTURE
we have a 2004 4runner with extreme body rust a corrosion which has caused the failure of numerous components, brakes, gas tank, transmission lines, wheels and other suspension and exhaust items. we originally noticed this failure and began taking steps to correct areas of concern, but the excessive rust has prevented many repairs on suspension, brakes and other components. we recently had an incident that almost caused a roll-over when the brakes seized and the transmission lines failed. i can describe this in more detail at request. when we try to remove bolts, brackets and associated hardware, they are seized, rounded off and/or broken. with no way to repair damaged parts or remove the rust, we may be forced to scrap a vehicle that is otherwise running perfectly. we have taking extreme measure to attempt to mitigate the continuing damage, but seem to have no option for existing damage. i do know there is 1 open investigation on this issue from 2018, nhtsa action number: dp18002. original complaint number voq 11098055
Complaint filed: 2018-04-13
Components: STRUCTURE,SERVICE BRAKES
two rusted brake lines from the master cylinder to master distribution block under the truck caused the brake pedal to go to the floor at 50 mph and ran thru a 4 way stop intersection in a rural area, thank you jesus i'm alive, lot's of rust on the lower rockers etc. on both sides
Complaint filed: 2020-03-31
Components: SERVICE BRAKES
tl* the contact owns 2004 mercedes benz e350. the contact stated that while driving at various speeds, the brake pedal was depressed and the vehicle started pulling to the left. the contact stated that the failure occurred during dry or inclement weather. the contact was concerned for her safety. the contact stated that the warranty on the cbc electronic brake was extended however, the vehicle was taken to mercedes-benz of walnut creek located at (1301 parkside dr, walnut creek, ca 94596), however, the dealer declined to perform the repair. the manufacturer was not notified of the failure. the approximate failure mileage was 125,000.