vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2016-06-24
Components: AIR BAGS
tl* the contact owns a 2000 jeep grand cherokee. while driving approximately 3 mph on a rocky road surface, a chime sounded and the air bag warning indicator illuminated intermittently. the vin was not included in nhtsa campaign number: 99v343000 (air bags). the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 164,000.
Complaint filed: 2016-04-13
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 honda civic. the contact stated that the passenger's side front window, rear passenger's side window, and rear driver's side window seized in the open and closed positions on several occasions. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that the passenger's side front window regulator needed to be replaced however, the cause of the failure on the rear windows was inconclusive. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 130,000.
Complaint filed: 2015-06-27
Components: AIR BAGS
service airbag message appears in the dic (digital information center). seems to be a very common issue on the chevrolet avalanche.
Complaint filed: 2016-04-01
Components: SERVICE BRAKES
tl* the contact owns a 2001 mercedes-benz ml320. while driving 5 mph, the brakes applied independently and the abs light illuminated. the failure occurred randomly. the vehicle was not diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 150,000. updated 05/11/16*lj *tr
Complaint filed: 2022-08-18
Components: ELECTRICAL SYSTEM
the contact owns a 2004 mercedes-benz s430. the contact stated that the electric conductor from the blower motor to the fuse holder overheated and melted the fuse. there were no warning lights illuminated. the vehicle was not diagnosed or repaired. the vin was not included in nhtsa campaign number: 04v227000 (electrical system). the manufacturer was not notified of the failure. the failure mileage was 78,000.
Complaint filed: 2024-02-25
Components: AIR BAGS
i was driving out of supermarket i was alone and the airbags deployed. i was hit hard and had a panic attack. i was able to drive home 14 miles. windshield busted and dash board totaled everyone i try to download a picture i'm sent to the begining. i'm going to have pictures on file incase needed..
Complaint filed: 2018-03-01
Components: AIR BAGS
tl* the contact owns a 2004 ford ranger. the contact received notification of nhtsa campaign number: 17v788000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over six months ago. the dealer (crossroads ford of kernersville, 1330 nc-66, kernersville, nc 27284) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not made aware of the issue. the contact recently received a postcard from tk holdings about them filing for bankruptcy. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2017-04-21
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 chevrolet malibu classic. the contact stated that the vehicle failed to start. the theft system warning light illuminated. the contact had to wait approximately fifteen minutes for the vehicle to start normally. the failure recurred several other times. the vehicle was not taken to the dealer. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 50,000.
Complaint filed: 2015-01-08
Components: STRUCTURE
i was driving along after shopping and i started to hear this dragging or bottoming out sound so i pulled over to see what was happening and to my surprise the front frame on the passenger side that holds up the engine was broken i then opened the hood and saw that the engine was sitting sideways toward the passenger side. i limped the van home and had my mechanic look at it and he said that it was on fixable and then i called five body shops to see if they could fix it and they said no and that mercury villagers was known to do this and that they were recalled for this before. *tr
Complaint filed: 2017-10-31
Components: UNKNOWN OR OTHER
a previous owner has taken a drill to the odometer to put out the lights. without fixing the dash, a buyer cannot see the mileage. when checked on carfax, this vehicle has over 200,000 miles and was sold without disclosing that information.
Complaint filed: 2014-06-30
Components: ELECTRICAL SYSTEM
the odometer stops working periodically. it has happened a lot recently, and sometimes it resets when we turn the car off, but sometimes that doesn't help. the needle will just get stuck even after breaking. other times, it just falls down to zero while we are still at a higher rate of speed. *tr
Complaint filed: 2015-08-26
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags), however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. ma 10/19/15 updated 3/21/2016*js updated 03/31/16.*jb
Complaint filed: 2014-12-11
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 cadillac deville. while driving 45 mph over a bump, the vehicle stalled. the vehicle was taken to an independent mechanic for diagnostic testing, but the results were unknown. the vehicle was not repaired. the contact received notification of nhtsa campaign number: 14v355000 (electrical system). the manufacturer was not made aware of the failure. the vin was not available. the failure mileage was 75,000.
Complaint filed: 2014-03-20
Components: STEERING,ELECTRICAL SYSTEM
the steering problem was from the beginning when i bought the car used with 19,000 miles. very tight steering, was in warranty at the time and had it serviced. however, all they said was it was adjusted. *tr this was the spring of 2006. steering at this time is still very tight, and it is real bad in summer months. the car now has 39,000 approx. if my car was recalled because of this, i was never notified the speedometer after the car warms up, begins to stop working. usually after stopping at a light, i would notice the speedometer registers below zero (0) then i know upon accelerating it will not go up even to 45 mph.at times it sticks to around 25 or so. then after abruptly stopping and then going forward, it will go back to normal. this is dangerous, because i try to stay within the proper speed, according to other cars around me, but if i was to go slower than i thought to be, i could get slammed into because of not keeping up with others. i fear this. the temperature gauge is also not reading right, it usually should stay below half temp. it goes up above even though i have had anti freeze replaced with fresh. that too is dangerous. other than these things, i have had little to no problems. i love the car, i just hate when there is a problem. i would like for the manufacturer to look into this, as i have noticed i am not the only one with these concerns of the exact same problem. for me, the steering is the most dangerous. now if my car was in any recall i may not have been notified, as i moved out west for a few years, and address had changed. i am now back home. naturally when your new / used car warranty stops, then "things" happen and still making car payments makes it hard to service the expensive parts.
Complaint filed: 2014-05-19
Components: STRUCTURE
tl* the contact owns a 1995 jeep grand cherokee. the contact received a recall notice for nhtsa campaign number 13v252000 (fuel system, gasoline, structure). the repair could not be made because the part was unavailable. the manufacturer was not notified. the vehicle had not experienced a failure.
Complaint filed: 2015-10-13
Components: ELECTRICAL SYSTEM,STRUCTURE,SEATS
tl* the contact owns a 2000 buick park avenue. the contact stated that the seat control button plastic piece prematurely fractured. the contact had to reconnect the piece with tape upon sitting in the seat due to the failure. the contact also stated that the electronic control function for locking and unlocking the doors failed to work. the door handle on the front passenger side failed to work. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 135,000. updated 02/23/16*lj
Complaint filed: 2016-02-25
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v312000 (air bags); however, the parts to do the recall repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2015-05-11
Components: STRUCTURE
tl* the contact owns a 2003 toyota 4runner. while the vehicle was at an independent mechanic for unknown repairs, the technician found excessive rust on the rear frame of the vehicle. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 187,000.
Complaint filed: 2014-06-23
Components: SERVICE BRAKES
brake lights don't function due to faulty brake light switch. subject of two previous recalls. *tr
Complaint filed: 2017-11-09
Components: AIR BAGS
takata recall.ive been advised by a class action lawsuit settlement notice that my vehicle may have inflators that are subject to recall but i havent heard anything from the manufacturer as to whether my specific vehicle is affected or not. i would like to be contacted to know whether or not my vehicle needs to be checked or repaired.
Complaint filed: 2016-02-08
Components: STRUCTURE
tl* the contact owns a 2000 jeep wrangler. while rotating the rear tires, the contact noticed that the frame in front of the rear tire was corroded. the vehicle was not diagnosed nor repaired. the manufacturer was notified of the failure. the approximate failure mileage was 175,000.
Complaint filed: 2014-05-29
Components: ELECTRICAL SYSTEM
twice this happened i was driving and the car just turned off i couldn't control the wheel i had to hurry and put it on natural and start the car again, and put it in drive. can you tell me if there was a recall on this vehicle it really scared me i was on the main highway or can you tell me what the problem is. *tr
Complaint filed: 2016-02-18
Components: ENGINE
my 2003 honda accord ex v6 has 110k miles on it. i was driving on hwy 280 and it felt as if i had slammed on the breaks and or downshifted to first from 4th. car jerked twice. i immediately got off the freeway and the car's service light came on and the d light was flashing. the transmission has failed which is the issue that honda had with these cars. a case manager at honda said they will not fix the issue even though the issue is exactly the same as the recall.
Complaint filed: 2016-11-12
Components: STRUCTURE
ongoing subframe corrosion was identified while vehicle was stationary and undergoing component replacement. extensive corrosion was removed between the front bed mounting point and right side rear shock absorber mounting point leaving a 6" x 2" hole. identified on 11/10/2016 further assessment will take place on 11/12/2016 by a certified mechanic.
Complaint filed: 2023-08-19
Components: STRUCTURE
the thin foil film used on interior of car is flaking on inside of drivers door handle, of which i was unaware. cut my left ring finger while i was driving at speed on a 2 lane country road. so startled me i went left of center before i could regain control and would have cause a head on crash had someone been coming the other way!!! very painful deep laceration!
Complaint filed: 2016-07-31
Components: STRUCTURE
due to a poor design of side holes but no bottom drain holes, water and dirt, etc collected inside the rear frame section and rusted it from the inside out.
Complaint filed: 2018-05-06
Components: STRUCTURE
frame rail rusting through at spring mount. open recall for 1995 and later but does not cover 1993/94 or older
Complaint filed: 2024-08-29
Components: AIR BAGS
the contact owns a 2002 honda accord. the contact stated that while operating the vehicle, the driver's side air bag warning light remained illuminated. the cause of the failure was not yet determined. the manufacturer and local dealer were notified of the failure, but no assistance was offered. the failure mileage was 354,000.
Complaint filed: 2015-05-16
Components: SERVICE BRAKES
catastrophic brake failure when attempting to stop vehicle at 45 miles per hour. brake peddle went to floor almost causing a major crash. gmc dealer stated brake lines totally rusted out and ruptured causing total brake failure. dealer stated brake lines disintegrated in the technicians hands when the tech was removing old lines. i have read similar experiences from other gm owners on the internet. this is a major safety issue which if it has not thus far will result in injury and or death. i am one of the lucky ones who was able to avoid an accident. i am sure this wont be the same outcome for others. dealer info: ultimate buick gmc 5150 jefferson davis highway fredericksburg va 22408 tel 540-898-6200 service advisor ian doughty ro339073 thanks for any assistance in addressing this safety issue.
Complaint filed: 2016-12-23
Components: SERVICE BRAKES
tl* the contact owns a 1991 jeep cherokee. the contact stated that the brakes were slow to respond and failed to function properly. the dealer determined that the vehicle was excluded from nhtsa campaign number: 96v260000 (service brakes, hydraulic). the failure recurred. the manufacturer was notified. the failure mileage was not available.
Complaint filed: 2020-09-18
Components: STRUCTURE
tl* the contact owns a 1997 toyota tacoma. the contact stated that while driving, the vehicle shook and the subframe fractured half. the vehicle was driven to the smithtown toyota dealer located at 360 jericho turnpike, smithtown, ny 11787. where it was stated that there was no recall on the vehicle. the contact stated that the technician had not inspected the vehicle. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was approximately 172,000.
Complaint filed: 2021-02-28
Components: AIR BAGS
today, shortly after starting the car, an airbag deployed. the car was parked in my driveway and not in motion, and there was no impact. the airbag deployed from the outboard side of the passenger seat. i was seated in the driver's seat. the passenger seat was unoccupied and its seat belt was unfastened, however a laptop and some other lightweight objects were in the passenger seat.
Complaint filed: 2014-09-09
Components: AIR BAGS
we have received two safety notices about the recall of our vehicle for front passenger airbag inflator module. the safety notices are not dated, however it has been at least 4 months since receiving. when taking the vehicle to the authorized dealer, we were told they do nothave the parts to repair per recall notice. we were told at that time, we would have to wait for a third notice. what a waste of money to continue to send out recall notices and not be able to complete the work required, let alone the safety factor. the problem has been identified, owners notified and 6 months later, here we sit. *tr
Complaint filed: 2014-04-19
Components: ELECTRICAL SYSTEM
the horn stopped working, i took it to a non-dealer mechanic who found the horns themselves operational when applying an external relayed voltage to them and no fuses blown, he thought it may be a short in system. horn would not work on many occasions, then one day it worked, the next day it did not. a couple of months later it wouldn't work, i have a tilt steering wheel so i moved it to an upright position, the horn started working, i put the tilt wheel back down and it still worked. the next day the horn wouldn't work even if moving the tilt steering up or down. it seems as if there may be an intermittent short of some kind in the wiring for the horn in the steering column. it has an air bag so it isn't an easy investigation. i haven't taken it to a dealer as chrysler was closing outlets and i haven't found one to use yet. *tr
Complaint filed: 2014-10-29
Components: SEAT BELTS
during late night drive in clear weather at about 30 mph, auto veered into utility pole hitting on driver's side front. the honda accord coupe has seat belt whose height where mounted to side body of car is not adjustable. the seat belt worn correctly by driver, cut across the neck of the 5'3" driver and above her right breast. driver was transported by ambulance to two hospitals (the first didn't feel it could handle the injury). the only major injury was c2 cervical fracture requiring (so far) the wearing of a rigid miami j neck brace. followup with neurosurgeon will determine whether the injured neck is healing properly or will require surgery. *tr
Complaint filed: 2014-09-25
Components: STRUCTURE
regarding recall r1107 for deteriorated chassis of engine compartment. on 4/2/14 premium nissan of new rochelle attempted to remedy issue of vehicle that has not met safety standards by personal and professional inspection. basically the engine compartment is held up with bondo, which is stated on dealership service order. the meshing and fiberglass patch will not hold up to the slightest of front end obstruction, causing sever damage and just driving it in the current condition is extremely hazardous to me, my wife and two young girls. i have documentation of the service order from premium and other licensed mechanics that have worked with this recall in the past, along with photos. i am requesting a buyback offer similar to other related cases. thanks. *tr
Complaint filed: 2016-12-25
Components: ELECTRICAL SYSTEM
the fuel gauge is not working properly. i ran out of fuel while traveling on the illinois highway 106. luckily no other vehicle was near me at the time, as i lost all power controls on the vehicle at that time. the fuel gauge started fluctuating between full and empty and i had no idea how much fuel i had left, hoping to reach white hall, il to fill-up the gas tank.
Complaint filed: 2016-02-17
Components: ENGINE
tl* the contact owns a 2003 chevrolet impala. after driving the vehicle for a short period of time, it caught fire. the contact stated that the fire department extinguished the fire. a fire report was not filed and no injuries were sustained. the contact received notification of nhtsa campaign number: 15v701000 (engine and engine cooling); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was 150,000. vin tool confirms parts not available.
Complaint filed: 2014-09-23
Components: STRUCTURE
chrome plated interior door handle on driver's side began peeling, leaving very sharp edges, which cut my finger. we covered the handle with tape to protect from future cuts. i looked for a recall notice on this part and found one and called the dealership and was told that i would have to pay for this repair myself. i filed a complaint with nhtsa and was told to contact hyundai. i did nothing since i couldn't afford the repair. in the past 9 months, i have been the passenger more often than before and now the interior handle on the passenger side has same problem-peeling off, leaving sharp edges. once again i nicked my finger on it. recently had a repair done at the dealership and asked the adviser about the problem he said he had no record of a recall. i found the recall online showed him. he said i should call hyundai,.i spoke to a rep @ hyundai who told me that even though i may have a problem described in the recall my vehicle was manufactured in 10/2001, which means i don't really have the problem described in the recall i was furious. this is not an imaginary problem - i have cut my fingers twice. she said she would have someone call me back to discus further that never happened. that was about 3 weeks ago. i don't care what the recall date says - my car has the exact problem described in the recall notice. the rep also told me the recall goes by the date the car was put into service, not the date manufactured of 10/01; she said the car was not put into service until 3/03-after the recall date.the recall says 1/28/02-3/22/03. also i the car had to be put into service earlier than 03 because i bought it on 10/16/02. i don't understand why this isn't covered by the recall/campaign - whatever you want to call it. both handles are peeling unsafe! we are keeping this car so it is important. just bought a new sonata.to replace another car. *tr
Complaint filed: 2014-07-25
Components: ENGINE
tl* the contact owns a 1994 chevrolet silverado. the contact stated that while driving approximately 5 mph, the vehicle stalled as he approached a stop sign. the vehicle restarted however, the failure recurred numerous times. the vehicle was taken to a dealer where the engine was replaced. the vehicle was then taken to another dealer, who diagnosed that engine failed and recommended some of the parts be replaced. the manufacturer was not notified of the failure. the approximate failure mileage was 142,652. updated 09/02/14*lj updated 09/18/2014 *js
Complaint filed: 2017-09-07
Components: AIR BAGS
hi, i got recalled airbag for my car, 2003 toyota corolla, i took to the dealer they fixed air bag recalled. but after two months air bag red light on, still on now, then i talked to the dealer again they are charging me to check air bag light $175.00. please advice me what do i do?? thank you !!!
Complaint filed: 2016-01-08
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1998 mazda mvp. the contact stated that while driving at 25 mph, the ignition began to smoke. no fire report was filed. there was no visible flames. no injuries were sustained. the vehicle was towed to a dealer where it was diagnosed that the ignition switch failed and needed to be repaired. the vehicle was repaired. the contact later received notification of nhtsa campaign number: 15v674000 (electrical system). the manufacturer was not notified of the failure. the failure mileage was approximately 101,000.
Complaint filed: 2014-04-07
Components: ELECTRICAL SYSTEM
with all of our many complaints of ignition problems on 2003 impalas how can they not recall these too . my cost to fix was $ 520.00 my car would not crank because of same ignition problems as all the other complaints. still have dealer bill security codes went crazy had to replace passlock sensor ,and theft deterrent module. *tr
Complaint filed: 2014-06-18
Components: SERVICE BRAKES
driving home and pressed on brakes at a stop light and petal went to the floor. pumped brakes and just barely stopped before hitting another car. tahoe brake lines were completely rusted to nothing. this is a big problem!! many people don't look at their brake lines until they crash. please get gm to fix this problem before more customers are hurt. *tr
Complaint filed: 2015-03-27
Components: STRUCTURE
the dashboard is spiderwebbing with cracks, especially around the passenger side airbag. *tr
Complaint filed: 2014-12-03
Components: SERVICE BRAKES
tl* the contact owns a 1999 lexus gs 300. the contact stated that while driving at approximately 10 mph the vehicle accelerated and when trying to brake the vehicle would not stop, so the contact put the vehicle in park and it stopped. the vehicle was not taken to the dealer. the manufacturer was not made aware of the issue. the contact had not experienced a failure. updated 010915*lj updated 02/02/15*lj the consumer stated the manufacturer was contacted. a representative test drove the vehicle and found that it operated as designed. the consumer also stated the vehicle would accelerate intermittently. the vehicle would accelerate when the brakes were applied. updated 06/3/2015 *js updated 9/7/2017*cn
Complaint filed: 2015-03-18
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 1500. the contact received notification of nhtsa campaign number: 14v770000 (air bags) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2016-08-25
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 honda element. the contact received notification of nhtsa campaign number: 16v344000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the vin was unknown. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2017-07-04
Components: SERVICE BRAKES
with my avalanche, i was towing a trailer with a car loaded and traveling at less than 10 mph, i applied the brakes to slow for a turn and lost nearly all the braking power. i pulled to the shoulder and noticed that one of the brake lines forward of the abs module located inside the left frame rail directly beneath the drivers seat had ruptured due to corrosion. further inspection showed all brake lines in that area were covered with corrosion. all brake line were replaced with new stainless steel lines after researching that this very common problem was not authorized for recall. repair cost: $950.00. it would appear that brake problems of this frequency and magnitude should have been subject to recall as it is apparent that it is a design flaw and very dangerous.
Complaint filed: 2024-07-09
Components: SUSPENSION,ENGINE AND ENGINE COOLING
the contact owns a 2002 mercedes-benz s600. the contact stated while driving 60 mph, the active body control warning light illuminated, after which the front suspension lowered to the ground, preventing the vehicle from being driven. the vehicle was towed to the dealer, who diagnosed a failure with the hydro-pneumatic suspension pump and high-pressure hose. the vehicle was not repaired. after investigating the failure, the contact related the failure to nhtsa campaign number: 07v263000 (suspension, engine, and engine cooling) but the vin was not included. the manufacturer was notified of the failure but provided no assistance. the failure mileage was 98,000.
Complaint filed: 2021-02-28
Components: ELECTRICAL SYSTEM,STRUCTURE,ENGINE
my 2000 ford expedition was parked at my job parking lot for 3hrs, when it caught fire underneath the hood near the master cylinder, drivers side, near the firewall. i contacted ford motor company, bbb, and consumer affairs, which all attempts were ignored.
Complaint filed: 2015-10-22
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet equinox. while driving 45 mph, the key fell out of the ignition independently and the vehicle continued to move forward. the failure recurred on numerous occasions. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 60,000.
Complaint filed: 2023-10-18
Components: ELECTRICAL SYSTEM
the contact owns a 2004 chevrolet silverado 1500. the contact stated while driving at an undisclosed speed, the oil pressure gauge was elevated too high. the vehicle was taken to an independent mechanic. the vehicle was diagnosed with a failed instrument cluster. the vehicle was not repaired. the contact stated that she recently noticed that other gauges were also malfunctioning. the vehicle was taken to the dealer and was diagnosed with a failed instrument cluster. the contact was informed that the instrument cluster need to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and a case was filed. the failure mileage was approximately 19,626.
Complaint filed: 2014-08-01
Components: AIR BAGS
the airbag light stays illuminated for weeks at a time and then will randomly turn off. i have taken it to the dealer twice and they could not identify the problem. i have continuously had the problem off and on for the past year. i see several people have had the same problem with this model and year subaru, this should be taken care of by subaru- [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2015-09-28
Components: AIR BAGS
this is a follow up email for one that i sent back in may of 2015 . my dodge ram still has not had the air bags recall fix done on it . it now has been another 3 months since i was told that greenbrier dodge in chesapeake , va. would be doing the repair . i have called them twice to check on my status . each time i am told the same thing ; the parts have not come in yet . i feel that fca is stalling on this matter . i sent a follow up email to chrysler today also . i just wanted to let you know that this issue is now past the ridiculous stage . nothing should take this long to get resolved . any pressure you could put on fca would be appreciated . i know that they have been fined $105 million dollars for not doing the recall repairs in a timely manner . maybe , a larger fine would get their attention . thank you for listening to my rant . i just want my truck fixed before something really bad happens . thanks again . *tr
Complaint filed: 2021-04-26
Components: STRUCTURE
in reference to nhtsa action number: dp18002. my mechanic informed me that my 2003 4runner is starting to experience excessive corrosion on the frame. he informed me that this is common with this model. i contacted a body shop to inquire about possible solutions. i was informed that they get inquiries about the 2003 4runner often yet they do not like working on them as the frame is constructed in such a way that it is difficult to address the corrosion issues. i'm reporting this to help facilitate the ongoing investigation and to inquire about any progress being made on the investigation.
Complaint filed: 2014-01-05
Components: STRUCTURE
my car was parked outside of the grocery store. i opened the rear hatch to load my groceries. as i reached up to close the hatch the right side of it collapsed and fell right on my head leaving a large lump. upon investigation i found that the hinge on the right side of the hatch had snapped and the weight of the hatch has twisted the hinge on the left side. luckily, i broke the fall of the hatch or there would have been shattered glass everywhere. definitely a safety issue. *tr
Complaint filed: 2018-02-19
Components: STRUCTURE
1997 toyota 4runner "rear frame rust and holes" my toyota 1997 4runner (current mileage 139,035) has the rust and holes on the rear passenger side driver side frames. toyota service center mechanic said " do not drive because it is very dangerous." i bought this car at $34,500 on june 1997. it was very expensive one. it's very ridiculous that this expensive car has this kinds of problem. let me have recall service. i will appreciate for your comments. thank you.
Complaint filed: 2016-02-08
Components: STRUCTURE
massive rust corrosion and pieces breaking away located underneath entire vehicle. the rust with breakage has intensified greatly in the last couple of years and required welding this year to pass inspection because the vehicle was unsafe. the welding consisted of welding the frame rail where the rear suspension mounts and a new bracket had to be welded on the axle housing that holds an upper rear strut rod because it rusted off. both were on the passenger side of vehicle. this vehicle only has 101,000 miles and is washed and waxed on a regular basis.
Complaint filed: 2014-10-02
Components: SERVICE BRAKES
tl* the contact owns a 2000 chevrolet tahoe. while driving 10 mph, the vehicle failed to respond when the brake pedal was depressed. the contact crashed into a parked vehicle. a police report was filed and no injuries were reported. the vehicle was towed to an independent mechanic. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 183,000.
Complaint filed: 2015-09-26
Components: SERVICE BRAKES
while driving my truck on highway 70, the traffic slowed, i attempted to slow down, but my brake pedal went to the floor (rusted brake lines ruptured causing total brake failure) and i was unable to stop. i whipped the steering wheel to the left to avoid rear ending up coming cars. i managed to slow the truck down by pulling down to 1st and was able to get to an off ramp, but was unable to stop, before hitting another car and a sign pole. i have owned many cars that had far more miles than my truck and were not taken care of like this truck. never have i had a total brake failure on any other car. this should not ever happen, no matter where you live, snow removal methods, etc. i was lucky, i could have killed or seriously injured someone. i would bet there has already been many fatal accidents due to these poor brake line being installed on trucks.
Complaint filed: 2014-09-17
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 buick lacrosse. the contact received a notification for recall nhtsa campaign number: 14v355000 (electrical system). the part needed to remedy the recall was unavailable. the manufacturer was not made aware of the issue. the contact had not experience a failure.
Complaint filed: 2015-11-11
Components: AIR BAGS
i just spoke with fca regarding the status of the recall for the passenger air bag. i was notified several months ago about the problem with the potential danger. the air bag has been disabled exposing my passengers to added risk. i was told today that there is no date yet for the air bag replacement. i am very frustrated and disappointed with response by all parties on this matter. when will this be remedied?
Complaint filed: 2017-08-23
Components: ELECTRICAL SYSTEM
i had smoke and acrid smell coming from under my dash (while driving), where the steering column fits to it. i have contacted a major ford dealer (brandon ford), and they are refusing to help me. i called ford customer service and he said my vin is not listed for a recall, but yet had no answer for me when i asked why is my vehicle not on the recall list, when it is in the group of vehicles that were recalled and that are catching on fire while driving down the road. over 887,000 were recalled for fire related problems, but they refuse to even look at mine. so, can i keep driving it? i don't know if it was a one time thing, or what.
Complaint filed: 2017-03-27
Components: AIR BAGS
takata recall received recall notice july 2016 called for appt august 2016 dealer stated "waiting for parts" and will call when parts come in to schedule repair have not received a call from dealership received notice from acura in march 2017 (last week) that repair has not been completed. still waiting for parts.
Complaint filed: 2018-11-29
Components: STRUCTURE
i had a noise begin all of the sudden on the rear right side. thought it was the muffler or shock and i was correct. took it to a mazda dealership and they said the body rusted through at the strut tower contact and the shock/strut was completely unattached. it started while i was on the highway. this becomes a dangerous situation and they say they can't do anything about it. this is a manufacturer issue and i attempted to have it fixed. this should be addressed on all these vehicles. i was told i need to go and try to find a body shop see if they can fix this. i find this unacceptable from the manufacturer.
Complaint filed: 2015-02-28
Components: ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS
: no air bag/[ deployment failure] front/ side/ rear [ side designed to deploy in rollover or side impact crashes] air bag's failure / deployment complete roll all four sides landed back on wheels. i was slammed onto left driver side window left side face broke the window and glass and dirt filled vehicle seat belt failure: left/drivers only rolled four times landed back on all fours i flailed around head butted the passenger as the force over took my body onsite officer acknowledged the indications seat belt friction burns all on around neck and shoulder traumatic brain injury torn rotator cuff shoulder issues/ also bladder damage as the driver's side seat belt failed to lock during crash dealer should have been cited for seat belt failure worst things of all time .it was a test drive engine stall failure : at high speed/ heard noise and boom lost all power steering loud noise loss of power/ i had no ideal at the time thought possible blow out and indicated such to the responding officer electrical - also brake light turn signal failure/ appears to be functional lights signals/ but are not working on the outside others don't see signals or brake lights . i was sited for btw gm should be responsible as well dealership all the recall and complaint's, incident reports accidents and gm major ignition issues.engine failure while driving/ erosion and many other vehicles. *tr
Complaint filed: 2016-08-15
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 bmw 330xi. the contact received notification of nhtsa campaign number: 15v318000 (air bags). the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2020-05-07
Components: SUSPENSION,STRUCTURE
took truck for inspection, wouldn't pass because frame is rusted through and right rear shock absorber is unattached because of frame. mechanic says driving it is unsafe. toyota had recall i was unaware of for rusted frames, when contacted them they said they could do nothing. *tr
Complaint filed: 2021-08-29
Components: SERVICE BRAKES
emergency parking brake lock
Complaint filed: 2014-07-06
Components: ELECTRICAL SYSTEM
ignition will not turn over. battery is fine, everything works except turning over. when you turn the key nothing happens everything goes dead. i have a video. *js
Complaint filed: 2018-05-01
Components: STRUCTURE
progressive severe rear frame corrosion leading to structural failure.
Complaint filed: 2017-04-18
Components: SERVICE BRAKES
tl* the contact owns a 2002 ford windstar. while operating the vehicle, the brake and abs sensors illuminated. also, when depressing the brake pedal, the stopping distance increased. the vehicle was taken to an independent mechanic who diagnosed that the brake fluid reservoir leaked brake fluid. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 200,000.
Complaint filed: 2014-04-24
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
problems with engine since 2005 with jerking, sputtering, engine lockup. transmission locks and jerks, airconditioner stopped cooling and won't hold freon. electrical issues also.has a mind of its own! several trip to the ford dealership, was told "could not diagnose, bring it back if it does it again, we can't find anything wrong with it". the issues are sporadic. drives fine one minute, next thing you know you are stalled on busy hwy. not enough space to list "expensive" problems. extended warranty? that's a joke, waste of $. scariest issue is when it locked up while driving. lost complete control of steering, acceleration, etc. was stranded in middle of road. have disability, very scary frustrating especially since my husband bought it only a year old so kids and i would have a "safe" vehicle. did not take back to dealership since they'd probably say " can't diagnose". purchased a rebuilt engine had small town mechanic put it in. problems still going on. since there are still so many problems with engine, transmission, electrical, and no air conditioning, i'm afraid to drive it more than 5 miles. it is a very expensive lawn ornament. fyi, my husband had just had to replace the engine in his ford vehicle a month before mine went out, had to sell his vacation time for 2 years in a row just to keep those fords running for our family.he's a public safety officer. ford sold be ashamed. (dates are approximate, paperwork packed up from a move.sorry:-) ) *tr
Complaint filed: 2018-07-13
Components: AIR BAGS,WHEELS
hit mountain head on and car rolled and air bags did not deploy. rear tire and drum broke off car while doing 50 mile per hour
Complaint filed: 2021-12-15
Components: STRUCTURE
frame has rotted out along with a lot more rust problems
Complaint filed: 2015-01-30
Components: AIR BAGS
tl*the contact owns a 2004 pontiac grand prix. the contact stated that while driving at 55 mph, the vehicle veered to the left and the contact lost control. as a result, the contact crashed. the contact did not disclose what the vehicle crashed into and the air bags did not deploy. a police report was filed. the contact sustained injuries to the ribs that required medical attention. the rear passenger sustained an injury to the face and the left ankle that required medical attention. the vehicle was destroyed. the manufacturer was not notified of the failure. the vin was not available. the approximate failure mileage was 128,000.
Complaint filed: 2015-08-20
Components: AIR BAGS
srs light came on, manual says take it to the dealer. the dealer told me that the spiral cable needs to be replaced and that the air bag will not work until this repair is completed. this seems to be the same problem for the 1.3 million vehicles of the 2006-2010 recall for the same part.
Complaint filed: 2019-12-02
Components: SERVICE BRAKES
beginning about a year ago, have had intermittent hard pedal when braking. occurs rarely, without warning. no abs light seen but suspect possible abs malfunction. pedal does not pulsate but a faint growling, grinding, or buzzing noise is heard. may be abs motor cycling. during failure brakes are barely operative. usually returns to normal operation after 2-3 pedal presses. sometimes pulls sharply left, occasionally right, on brake application. there is no loss of power steering. occurs most often at freeway speed but has also occurred at slower speeds. has occurred both in sudden, hard braking and in very light use. have had all power components, all rubber hoses, power steering pump, and both front wheel brake components professionally replaced. vehicle has front disc/rear drum and hydroboost. mechanic usually cannot duplicate the problem but has done so once and has no explanation for it. seeking to learn possible reasons and cure.
Complaint filed: 2020-09-15
Components: AIR BAGS
tl* takata recall. the contact owns a 2001 honda cr-v. the contact received notification of nhtsa campaign number: 20v027000 (air bags) however, the part to do the repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. an unknown dealer was contacted and confirmed that parts were not yet available. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2016-03-16
Components: SERVICE BRAKES
bought vehicle in april, 2002. we have had repeated malfunctions of the traction control system. i have uploaded a few of the repair documents we had collected over the years. i have several more. despite numerous repairs, from wheel sensors, to wiring (including complete harness), computer chips, resets, etc. every attempt by chevy to fix this poorly designed system have failed. chevy has admitted they don't know what to do. their best suggestion is to try yet another dealership. i am tired of wasting my money on a poorly designed and installed safety feature. the system has failed on start up, driving at highway speeds, low speeds, while braking, etc. i have contacted gm corporate twice. once they replaced the wiring harness only to have it fail shortly after. my second contact is in progress. my online searches of this year and model have revealed many such complaints on this model and similar models. the story is the same: gm can't fix the problem. we live in snow country, and traction control is important to us. currently the system has been out of service for over two years. if you investigate this issue on this year and model, you will find this is a common problem that gm has not recalled. please investigate. thank you. *tr
Complaint filed: 2016-09-18
Components: AIR BAGS
my dashboard has developed cracks emanating from the spot where the airbag is intended to deploy. not only are the cracks unsightly, but i am concerned that these cracks may impede with the proper function of the airbags.
Complaint filed: 2019-05-15
Components: STRUCTURE
tl* the contact owns a 2004 chevrolet colorado. the contact noticed that the frame/undercarriage was rusted on the vehicle. there were no warning indicators illuminated. the vehicle was taken to an independent mechanic who stated that the torque box and driver and passenger side frame rails needed to be replaced. the vehicle was not repaired. the dealer and manufacturer were not contacted. the failure mileage was 189,000.
Complaint filed: 2018-01-29
Components: STRUCTURE
i purchased this truck only 20 days ago. i have been loyal to toyota all my life and my family too. the truck appeared to be in immaculate shape. however after its 3rd drive i noticed a sway when letting off the accelerator. i took it toyota and they deemed it unsafe to drive. the entire frame is rotted out. i have read online that this is a common issue and is very dangerous causing the frame to break and people wrecked. toyota needs to recall these 3rd gen 4runners. seeing as how they recalled every other model for the same issue except the 4runner.
Complaint filed: 2015-05-11
Components: AIR BAGS
tl* the contact owns a 2003 honda accord. the contact received notification of nhtsa campaign numbers: 14v700000 (air bags) and 14v351000 (air bags); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2014-09-02
Components: AIR BAGS
tl* the contact owns a 1999 porsche carrera. the contact stated that while driving at various speeds, the air bag warning light illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 60,000.
Complaint filed: 2014-01-14
Components: SERVICE BRAKES
i was traveling on the highway during five o clock traffic at a speed of approximately 40 mph when suddenly the vehicles in front of me began crashing into each other. i pressed my foot on the brake pedal to stop and suddenly the pedal went straight to the floor and i smashed into the back of the car in front of me. today the auto shop handling the repairs called me in to look at what happened. the master cylinder broke completely free from the booster. the metal brackets broke in half and separated causing the lose of brakes and the accident. i have photos of the master cylinder blown away from the booster. *tr
Complaint filed: 2014-08-19
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 cadillac deville. the contact received a recall notification for nhtsa campaign number: 14v355000 (electrical system); however, the parts needed for the repair were unavailable. the dealer was uncertain when the parts would be available. the manufacturer was notified. the contact had not experienced a failure.