vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2015-10-02
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 1500. the contact received notification of nhtsa campaign numbers: 15v313000 (air bags) and 14v770000 (air bags); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. the approximate failure mileage was 110,000.
Complaint filed: 2021-10-01
Components: STRUCTURE
the contact owns a 1997 ford f-150. the contact stated that the rear passenger’s side subframe near the axle of the vehicle was severely corroded. the dealer and the manufacturer were not notified of the failure. the vehicle was not diagnosed nor repaired. the approximate failure mileage was 134,788.
Complaint filed: 2016-10-03
Components: SERVICE BRAKES
tl* the contact owns a 2002 honda odyssey. while backing up out of a parking space, the vehicle did not stop when the brake pedal was depessed. as a result, the contact struck a parked vehicle and moved it three parking spaces. no warning indicators were illuminated. a police report was not filed and there were no injuries. the manufacturer was notified of the failure. the vin was unknown. the approximate failure mileage was 90,000.
Complaint filed: 2015-09-22
Components: AIR BAGS
tl* the contact owns a 2004 toyota tundra. the contact received notification of nhtsa campaign number: 15v286000 (air bags) however, the parts were unavailable to perform the repairs. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. the manufacturer was not notified of the issue. the contact had not experienced a failure. updated 11/18/15*lj
Complaint filed: 2018-05-26
Components: SUSPENSION,SERVICE BRAKES
the frame, suspension, and brake lines rusted through prematurely. the brake lines were replaced all around before 75,000 miles. before 80,000 miles the truck has been declared non-repairable as the frame and suspension have rusted through at inspection. truck was lightly used since 2001 and had not hit 80,000. miles but became unsafe to operate due to rust.
Complaint filed: 2020-01-17
Components: STRUCTURE
tl* the contact owns a 2013 toyota tundra. while having routine maintenance at an independent mechanic on the front wheel bearing, the frame cracked into two places behind the cab without warning. the vehicle was un-drivable. the contact called graham toyota (1515 w 4th st, mansfield, oh 44906 (419) 529-1800) but was not diagnosed or repaired. the manufacturer was contacted who provided case 2001 021145 however, no further assistance was provided. the failure mileage was approximately 126,000.
Complaint filed: 2016-05-25
Components: STRUCTURE
tl* the contact owns a 1997 volvo s70. the contact could not open the door from inside or outside the vehicle. the contact was an independent mechanic who diagnosed that the driver side door actuator failed and needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the approximate failure mileage was 119,000.
Complaint filed: 2014-09-26
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet impala. the contact stated that while driving at approximately 35 mph, the temperature warning light illuminated but the vehicle was not overheating. the failure occurred on several occasions. the vehicle was taken to a dealer, who diagnosed that the instrument cluster needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 55,000. updated 11/12/14*lj the consumer stated the check engine light has since illuminated. updated 02/03/15
Complaint filed: 2017-03-07
Components: UNKNOWN OR OTHER
i have recently realized that my 2004 chevrolet colorado with under 140,000 miles has a severely rotted out frame. the body on my truck is in great condtion and has been kept in fantastic condition. the frame has multiple fist sized holes in the frame and i am learning that i am not the first person to be faced with this problem. with that being said repairs for this issue which would include replacing the frame have been quoted between $9,000-$15,000. i truly believe this should be a safety recall to protect the traveling public especially because i am sure there are other colorado owners out there who are not aware of their problem. thank you.
Complaint filed: 2014-04-11
Components: ELECTRICAL SYSTEM
the want off on a cold night and would not stop. pulled the relay when it got warm put it back in. worked for a few day it my horn and it got stuck again. *js
Complaint filed: 2014-11-04
Components: ELECTRICAL SYSTEM
tl* the contact owned a 1995 ford f-150. the contact stated that the vehicle caught fire. the fire department was able to extinguish the fire. the vehicle was destroyed. the manufacturer was not notified of the failure. the approximate failure mileage was 130,000.
Complaint filed: 2014-09-19
Components: EXTERIOR LIGHTING
i was wondering if there was any kind of recall or investigation on my vehicle headlight lens i have original lenses and they are clouded over leaving night visibility very low thank you *tr
Complaint filed: 2014-01-27
Components: STRUCTURE
the frame at the point of connection with the rear differential is completely rusted through and i am unable to get it repaired. i have contacted kia and they said that the vehicle is beyond it's warranty. i was driving and heard a thumping sound. the sound got louder and the car began to shake terribly. a mechanic looked at it and told me that the frame was broken. *tr
Complaint filed: 2017-12-11
Components: EXTERIOR LIGHTING,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)
the airbag does not work at all.and ive always had a problem with the headlights fogging all the time.
Complaint filed: 2015-03-27
Components: ELECTRICAL SYSTEM
tl*the contact owns a 1999 cadillac deville. the contact stated that while at a mechanic for a routine service, the vehicle failed to start. the vehicle was towed to a dealer and an auto repair center. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 107,000.
Complaint filed: 2019-08-30
Components: AIR BAGS
tl* the contact owns a 2003 bmw 3 series. the contact received notification of nhtsa campaign numbers: 15v318000 (air bags) and 13v172000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. an appointment was made to bmw of pleasant grove (2111 w grove pkwy, pleasant grove, ut 84062, (801) 443-2000) who stated that the parts were not available for the recall remedies. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. the vin was unknown. *tt consumer stated he made an appointment at bmw of pleasant grove. *jb
Complaint filed: 2014-12-17
Components: AIR BAGS
tl* the contact owns a 2005 bmw 325xi. the contact stated that the dealer confirmed that the driver side air bag was the same exact air bag used in the recall under nhtsa campaign number: 14v428000 (air bags) could possibly have occurred with the drivers side air bag, which was inadvertent deployment. the manufacturer was notified of the issue. the contact did not experience a failure.
Complaint filed: 2017-02-14
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v312000 (air bags); however the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 06/02/17*lj *cn
Complaint filed: 2022-01-28
Components: STRUCTURE
the contact owns a 2004 toyota tacoma. the contact stated that the underside of the vehicle started to flake and fall off in pieces. the vehicle was taken to a local dealer where it was diagnosed with needing the frame replaced however, the vehicle was not repaired. the manufacturer was not informed of the failure. the failure mileage was approximately 165,000.
Complaint filed: 2016-05-02
Components: SERVICE BRAKES
when turning at a low rate of speed the breaking system completely fails. this nearly caused my entire family to end up in the middle of a very busy highway. thankfully we were traveling slow and the emergency break worked. we immediately got home and checked fluid as was well. reading through online complaints there are many people complaining of the exact same thing. i am truly worried this could get someone killed. at the time the breaks failed they stuttered a bit and the break light on the dash came on as well as a tone or alert in the car. please take this seriously before someone gets killed. this just started happening suddenly out of the blue. my daughter had told me her breaks did something strange when backing out of the driveway one morning. then the next day she said it did it again going forward she almost hit the car in front of her. i had her take me for a drive so i could see for myself and i was terrified when it happened.
Complaint filed: 2017-07-26
Components: SERVICE BRAKES
anti-lock brakes engaging on dry pavement. not allowing truck to stop safely while trying to park. hit a concrete wall today. chevy claims to have already repaired this in 2006 but apparently not. if it were fixed this would not be a problem. just thankful no one was hurt.
Complaint filed: 2014-10-01
Components: ELECTRICAL SYSTEM
air bag light comes on and all gauges stop working- pressing hard on the face of the gauge cluster or smacking the top of the dash restores everything. owned it for 4 years and previous owner said they experienced it before me. now it has started a new additional problem, "check gauges" light comes on and volt meter pegs to the right at 19 volts. smacking doesn't help this, it just goes away in a few miles. *tr
Complaint filed: 2014-09-13
Components: AIR BAGS
while driving down the road my service air bag light when on, was told air bags and safety products would not work unless fixed,$500.00 later done 2yrs later 08/22/14 light is on again?? 30,000 more miles? i never off road and keep my stuff very nice. *tr
Complaint filed: 2015-05-11
Components: SERVICE BRAKES
unloading my boat, brake peddle went down to floor,didnnt know what happened, no light appeared on dash, secondary breaks didnt work either, held with parking brake.
Complaint filed: 2014-07-11
Components: STEERING,ELECTRICAL SYSTEM
i was driving down the road and the power steering message came across the dash. the wheel started locking up and i heard a clicking noise down near the shifter. also the speedometer kept jumping back and forth as i was going down the road. i had to stop and pull over. i shut my car off and waited for a minute. i started the car and took off down the road. as i pulled away it started chugging a little like it was trying to jump speeds?. the steering wheel was still tight and it continued until i reached my destination. when i would stop at a red light it took me awhile to make my turns. when i finally reached my destination i shut my car off and let it sit for awhile and it stopped doing it. until the next time. that was in may of 2014 and it has happened a handful of times since then while my two young children were in the car. im just now learning of a power steering recall on '05 chevy cobalt models. i bought my car this year. *tr
Complaint filed: 2016-10-12
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 chevrolet malibu maxx. while operating the vehicle, the instrument panel lights suddenly turned off and on. the cause of the failure was not diagnosed. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 97,000.
Complaint filed: 2020-09-18
Components: AIR BAGS
tl* the contact owns a 1998 honda cr-v. the contact received notification of nhtsa campaign number: 20v026000 (air bags) however, the part to do the recall repair was unavailable. the local dealer ken garff honda located at 195 e. university pkwy, orem, ut 84058 was contacted and confirmed that the part was not yet available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not contacted. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2016-10-26
Components: STRUCTURE
frame cross member behind the cab is rusted through. i have owned vehicles in "salt" states and not had the frame rust out. this should not be considered a "wear item". this can lead to a failure whereby the fuel tank falls down leading to a high risk of fire. this was found during a replacement of the brake line (3rd set) assembly and removal of the truck bed.
Complaint filed: 2024-06-21
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
we just keep having endless safety issues. we would be on freeway and all of a sudden it would stop while driving on freeway!and car going really fast,and almost hitting us my whole family terrified.once in a heavey under pass where supper busy of big rigs almost hitting us one of the most terrifying things you can feel of almost being hit,and this vehicle is super heavey,and cannot push by my self with back injury and my wife with really bad heart condion , at times it would only go 25 to 35 miles per hour. my widows keep falling my lightingi i have done everything possible and replaced almost everything, then another problem we depend on what we have and need for our doctors appointment and sometimes don’t start and when it is turn off it dose this noise. etc can you help me, i don’t have money to keep spending on this car moo put something is very wrong
Complaint filed: 2015-03-20
Components: STRUCTURE
during 2006, the rear liftgate window frame rusted causing the rear window to fall open. the dealer stated it would cost $1,600 to replace the equipment and associated parts. i decided not to replace due to the infrequent usage of the rear liftgate window. around march 15, 2015, the rear window fell open due to complete destruction of the window frame and associated hardware due to corrosion. also, in february 2015, noticed that the frame of the vehicle was "soft" while jacking the vehicle for brake inspection. the vehicle has the same frame as the toyota tacoma which was recalled by toyota many years ago due to excessive corrosion issues. my vehicle is exhibiting the same problem. *tr
Complaint filed: 2016-01-04
Components: SERVICE BRAKES
tl* the contact owns a 2002 hyundai elantra. the contact stated that while driving at unknown speeds, the vehicle would lose brake fluid. in addition, the contact stated that the brakes would fail to respond. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 165,000.
Complaint filed: 2015-01-18
Components: STRUCTURE
melting dashboard. *tr
Complaint filed: 2015-02-23
Components: FUEL/PROPULSION SYSTEM
strong odor of gas when outside temperature drops. *tr
Complaint filed: 2014-08-20
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 cadillac deville. the contact received a notification for recall nhtsa campaign 14v355000 (electrical system). however, the part needed to remedy the recall was unavailable. the manufacturer was not made aware of the issue. the contact had not experience a failure.
Complaint filed: 2016-09-30
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 ford ranger. the contact received notification of nhtsa campaign numbers: 15v322000 (air bags) and 16v036000 (air bags). the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 01/11/2017*ct *tr
Complaint filed: 2016-01-19
Components: ENGINE
tl* the contact owns a 1998 oldsmobile intrigue. while the vehicle was parked, the engine caught fire without warning. the fire was extinguished by a bystander. a police and a fire report were not filed and there were no injuries. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the issue. the vin was included in nhtsa campaign number: 15v700000 (engine and engine cooling); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the failure mileage was approximately 200,000. vin tool confirms parts not available.
Complaint filed: 2015-03-20
Components: ELECTRICAL SYSTEM
the dashboard display failed to light up, but the car turned on. it did go into drive, so i drove my daughter to school, then stopped to call coggin toyota at the avenues to report the problem, but the car would not turn off. they said it was the instrument cluster, a known problem with the prius and for which there was a technical service bulletin and a warranty enhancement, although that "enhancement" ended 9 years after the vehicle went into service. i brought the car in right away since i couldn't turn it off. my car is 10 years old. i called toyota to complain that i had not been told about this when it was still under the enhanced warranty period (although they have records saying they mailed something) and that if i had known about this (and apparently dozens of other problems looming out there for which there are tsbs) one week earlier when i paid over $3,000 to have the hybrid battery array replaced, i might have made a different choice. my biggest complain centers on being told what i believe was a lie by the toyota customer service rep -[xxx] - when i pressed for why, if the manufacturer knows the part has a high failure rate that it's willing to take responsibility for, does that enhanced warranty period end? she told me the government of california and other states limits that period to 9 years. she could not provide documentation of that government regulation, and it doesn't sound right that regulations in california (or other states) would limit the time it would allow a company to offer repairs to its product with an enhanced warranty. has this happened to anyone else and what can be done about it? information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2014-05-12
Components: ELECTRICAL SYSTEM,AIR BAGS
2005 chevrolet cobalt. consumer writes in regards to a customer reimbursement request form. *smd the consumer was involved in an accident. during the accident,the vehicle shut off. also, the air bag did not deploy. it was confirmed, the vehicle was included in the current gm recall. the vehicle was totaled. *jb
Complaint filed: 2017-12-12
Components: STRUCTURE
my 2000 tundra frame has rusted through to the point that it does not pass the va state inspection. there is a frame recall for tundras of this make and model, however my vin is not included in the recall for some reason. toyota says that nhtsa determines what vins are included. i have significant rust including holes in the frame as well as a sway bar on the front passenger side that has totally broken away due to rust. how can i get my truck included in the frame recall action as the current recalls for my vin only apply to the rear of the truck (not my failures) and only addresses putting a coating on the frame which will not address my issue. i am the original owner and the truck has been maintained in va throughout its life. i have recently ( 1 year ago) also totally replaced all of the exhaust system at my own expense due to rust (nearly $4,000 worth of work). no frame should have this much rust issues unless there was a defect in the manufacturing process. my frame needs to be replaced to allow the truck to pass the va state inspection.
Complaint filed: 2016-06-03
Components: VEHICLE SPEED CONTROL
random unintended gradual acelleration. happens at any speed. feels like when you resume cruise control to a higher speed. except it doesn"t stop and continues acellerating. though it may not be related to the cruise control at all. pumping the gas pedal once stops the acelleration. although last time it took 2 tries. can live with it. so far anyway. but don't want to sell it without fixing the problem. the hyundai dealership is no help. happens maybe 3 or 4 times a week (100 miles).
Complaint filed: 2015-08-20
Components: AIR BAGS
tl* the contact owns a 2001 honda accord. the contact stated that the air bag warning light illuminated. the contact stated that nhtsa campaign number: 15v320000 (air bags) exceeded a reasonable amount of time for repair. the manufacturer stated that the part was on a national back order. the vehicle was not repaired. the failure mileage was 198,000.
Complaint filed: 2015-09-16
Components: STEERING
tl* the contact owns a 2004 ford crown victoria. while driving 55 mph, the steering wheel seized without warning. the contact stated that the failure occurred several times. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 140,000.
Complaint filed: 2018-12-11
Components: SERVICE BRAKES
re: "g.m. resists recalling trucks over brake lines", ny times, july 7, 2014 in spite of my 2003 chevy suburban passing new hampshire's mandatory safety inspection in may of 2018, in august of 2018 a brake line burst, resulting in loss of brake function. the line burst at a point below the driver's door and just forward of the abs modulator, where the lines cross over the top of the frame and are exposed to wheel spray. at the point of failure, the lines are overlaid and obscured by a large bundle of electric wires. the attached photo shows the failure point, with the sheathed wire bundle moved up out of the way. the mileage at the time was approximately 167500. with regard to the nhtsa determination not to recall "almost 1.8 million full-size pickup trucks and sport utility vehicles from the 1999 to 2003 model years for corrosion-related brake failures", as summarized in the 7/7/14 ny times article, does nhtsa's decision to absolve gm of responsibility on this issue also absolve nhtsa and/or gm of responsibility to notify owners that they are in grave danger if they are still operating their vehicles with the original brake lines? nhtsa should know from their own records that a large number of these vehicles are still on the road. i know because i see them every day. as for gm's excuses: '"g.m. has resisted recalling the pickups and sport utility vehicles, telling regulators that rusted brake lines are a routine maintenance issue." obrake lines are not a moving part. how are they "maintained"? i have more to say, but you are limiting me. *tr
Complaint filed: 2015-01-31
Components: AIR BAGS
the air bag warning lights came on and stayed on. the dealer tells me they need to replace the air bag operating module. *tr
Complaint filed: 2014-11-20
Components: SERVICE BRAKES
the brakes locked up and smoking very heavily when i got home. the vehicle is parked now as i am afraid to drive it and cannot afford to fix it. the distance from when the brakes locked up to my house is 1 (one) mile. *tr
Complaint filed: 2014-06-22
Components: SERVICE BRAKES
alarm sounded and road slippage light began flashing on dash board. car slowed down on its own with grinding sound under the hood. brakes made the sound much louder and braking was ineffective. afterward trac off and trac - lights came on. happened three times before i could get back home - about 2 miles. after shutting car off problem disappeared and did not reoccur in brief test drive. condition would be dangerous in traffic as brakes were ineffective. *tr
Complaint filed: 2014-03-18
Components: AIR BAGS
while driving in eve. i switch lanes and came onto an icy part of road do to broken leaking hydrant hit chuck hole in the road and lost control of my truck and hit pole and hydrant and the complete front end was crushed and no air bags deployed at all. i hurt my chest back and knee's and have headaches. *tr
Complaint filed: 2018-01-16
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1995 mercedes-benz sl320r. the contact stated that the check engine indicator illuminated. upon inspection, the contact noticed that the plastic on the wiring harness was peeling. the vehicle was taken to an independent mechanic where it was diagnosed that the wiring harness needed to be replaced. the vehicle was not repaired. the contact called mercedes-benz of augusta at (706) 860-1111 (located at 3061 washington rd, augusta, ga 30907) where it was confirmed that the wiring harness needed to be replaced. the dealer confirmed that no recalls were associated with the vin and there would be a fee. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 140,000. *tt *tr
Complaint filed: 2014-04-05
Components: UNKNOWN OR OTHER
srs
Complaint filed: 2015-10-15
Components: SERVICE BRAKES
tl* the contact owns a 2003 cadillac cts. the contact stated that the vehicle was taken to the dealer to be serviced under nhtsa campaign number: 14v394000 (electrical system). the contact was informed by the technicians that the brake lines and calipers needed to be replaced due to corrosion. the contact was advised of nhtsa campaign number: 10v105000 (service brakes, hydraulic) however, the vehicle was not included. the vehicle was repaired. the manufacturer was not made aware of the failure. the failure mileage was 54,578.
Complaint filed: 2015-09-27
Components: SERVICE BRAKES
when driving the car at a low rate of speed a few miles from my neighborhood, i noticed that the brake light indicator came on. i slowed down to look around the car but could not find anything. i drove the car home and just as i was driving into my neighborhood, the brakes stopped working. very luckily, i did not get into an accident. it turns out that the metal rear brake lines running underneath the driver's side front door were completely corroded and one of the lines had burst (the one affecting the diagonal brake circuit for the front driver side and rear passenger side). this came without warning, and i could have easily been stranded (or killed) on a busy highway out of control. this is a safety issue justifying a recall. amazingly, the other underside components of the vehicle are in much better shape than the brake lines. why ford would fail to properly coat or protect a critical component like the rear brake lines so that they would not corrode is an inexcusable safety hazard. i have read of this rear brake line issue elsewhere being extremely common for this vehicle, so this is not a "one off" event. sooner or later, someone will get into a serious accident or be killed!
Complaint filed: 2014-12-28
Components: SERVICE BRAKES
while driving, red "brake" dash warning light suddenly came on. truck's brakes then had limited braking ability were hard to use. they pushed a ways down, had crummy stopping power, made grinding noises, and a vibration when trying to use them. i was able to finally stop. i shut off truck and restarted it. the light went off and brakes act normally. after braking again a short time later, the light came on again and had the same problems. i once again was able to reset the light by shutting off the truck. this is very dangerous, as it just suddenly happens and your braking ability goes to "poop" when driving. after this happened to me, i see there are many complaints on-line in various forums about this issue which has not been addressed by nissan or a government recall. the dealer claimed they fixed the brake problem by replacing the brake pads and rotors. however, a week later, the consumers nephew was driving when the brakes failed again, and he drove into a ditch. the consumer returned to the dealer, where they claimed the brakes were not working properly and the vehicle needed a new pump/delta stoke sensor. updated 02/23/15
Complaint filed: 2014-06-27
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1995 mercedes benz c280. the contact stated that the vehicle was emitting smoke and the wiring harness was melting. the contact stated that the tail lights illuminated. the vehicle was taken to a private mechanic where it was diagnosed that the ecm and the wire harness needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure and current mileage was 142,000. updated 11/12/14*lj updated 4/29/2015 *js
Complaint filed: 2014-10-31
Components: AIR BAGS
tl * the contact owns a 2004 saturn vue. the contact stated that the air bag light continuously illuminated and the vehicle accelerated independently. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown.
Complaint filed: 2014-03-19
Components: AIR BAGS
tl* the contact owns a 2004 oldsmobile alero. the contact stated that the air bag housing failed, exposing the air bag. the vehicle was taken to the dealer where the failure was confirmed. the vehicle was not repaired. the manufacturer was not contacted about the failure. the failure mileage and vin was not available.
Complaint filed: 2014-09-07
Components: ELECTRICAL SYSTEM
driving down the road, everything shuts off; motor, brakes, steering. odometer reads "no bus" and non of the gauges in the cluster work. after resetting the computer by unpluggin the negative terminal and vehicle cools, it starts up. this is a huge concern as i have read for many owners of similar models and years. it concerns me because i drive congested highways to and from work. this is a big safety issue and needs to be addressed and accounted for. *tr
Complaint filed: 2018-03-16
Components: SERVICE BRAKES
complete and sudden brake failure while pressing on brake pedal to slow vehicle to avoid colliding with vehicle ahead -vehicle was in motion operator pressed brake pedal -brake pedal travelled to floor and vehicle did not slow certified mechanic diagnosed problem as burst brake line
Complaint filed: 2015-07-01
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
tl* the contact owns a 2005 chevrolet cavalier. the contact stated that the speedometer and both turn signal lights failed. the vehicle was taken to the dealer. the technician was unable to diagnose the failure. the manufacturer was not made aware of the issue. the approximate failure mileage was 80,000.
Complaint filed: 2014-11-28
Components: STRUCTURE
dashboard has significant cracks. these cracks run from the windshield to front of dash (plastic parts) the failure of the integrity of the dashboard could lead to corrosion of wires and other safety components that are under the dashboard. *tr
Complaint filed: 2015-08-14
Components: STRUCTURE
tl* the contact owns a 2004 ford escape. the contact stated that the vehicle was taken to a dealer for nhtsa campaign number: 14v165000 (structure). while having the repairs performed, the failure listed in the noticed occurred. due to corrosion, the cross brace that was installed failed to support the weight and fractured, rendering the part unusable. the vehicle was not repaired. the manufacturer was notified of the failure. the contact was informed that the manufacturer would only provide recall repairs once. the failure mileage was approximately 145,000.
Complaint filed: 2015-07-30
Components: SERVICE BRAKES
tl* the contact owns a 2000 chevrolet tahoe. while approaching a stop sign, the brakes failed. the contact had to apply excessive force in order to stop the vehicle. as a result, the contact crashed the vehicle into a pole. there were no injuries and a police report was filed. the failure recurred several times. the vehicle was not diagnosed or repaired. the manufacturer was not aware of the failure. the failure mileage was 256,345.
Complaint filed: 2015-01-07
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 pontiac grand am. the contact stated that the vehicle was repaired under nhtsa campaign number: 14v400000 (electrical system) however, the contact stated that the failure continued immediately following the repair. the key would not start the ignition and it became difficult to remove the key from the ignition. the vehicle had not been diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 152,491.
Complaint filed: 2014-05-15
Components: SERVICE BRAKES
brake line failed due to rust corrosion. depressed brake pedal in the driveway and brake line broke below driver's door and caused brakes to fail. *tr
Complaint filed: 2016-06-21
Components: ELECTRICAL SYSTEM
power passenger side rear window. stopped 3/4 of way up, heard a "crack". rolled down and no longer works.
Complaint filed: 2014-08-20
Components: STRUCTURE
tl* the contact owns a 2004 toyota tacoma. the contact stated that while having maintenance performed on the vehicle, the independent mechanic discovered rust and corrosion on the sub frame of the vehicle. the contact indicated that the rusting and corrosion had created 4 holes that extended approximately 5-6 feet and were approximately 4-6 inches wide. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 147,000.
Complaint filed: 2015-05-09
Components: AIR BAGS
honda has not been able to conduct repairs for air bag recalls for more than 90 days. the vehicle was at the dealership for service on january 31 2015 and the parts are not available as of today may 9 2015.
Complaint filed: 2014-05-13
Components: STRUCTURE
tl* the contact owns a 2004 chrysler pacifica. the contact stated that while driving at various speeds, the vehicle vibrated. the vehicle was taken to an independent mechanic who diagnosed that the vehicle had severe rusting and corrosion of the under frame and engine cradle. the vehicle was not repaired. the manufacturer was notified of the defect. the failure mileage was 102,000.
Complaint filed: 2017-01-12
Components: SERVICE BRAKES
tl* the contact owns a 2003 chevrolet tahoe. when the vehicle was started, the brake pedal traveled to the floor. the contact exited the vehicle and noticed brake fluid all over the driveway. the contact inspected under the vehicle and discovered that the brake line was corroded and leaking fluid. the manufacturer was not notified of the failure. the vehicle was not diagnosed by the dealer or an independent mechanic. the vehicle was not repaired. the approximate failure mileage was 110,000.
Complaint filed: 2017-04-02
Components: ELECTRICAL SYSTEM
my pickup was sitting in front of my home when it wouldn't start. i raised the hood and a rat was under the hood with debris with pieces of hoses and insulation from under the hood. after removing the debris i could see the wireing coatings and the hoses were all chewed and missing with part of it in the debris. i had discovered the same type of damage to my car that day but with a squirrel under the hood! i've lived here many years never had a problem with other vehicles. afraid this could cause a safety hazard if it doesn't show up till on the road. have not had it repaired yet due to the severity of damage cost. why are the rodents eating the wiring cover and hoses in vehicles?
Complaint filed: 2016-04-26
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 infiniti fx35. the contact stated that the air bag warning indicator illuminated. the contact received notification of nhtsa campaign number: 15v226000 (air bags); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was not provided. parts distribution disconnect.
Complaint filed: 2017-05-05
Components: AIR BAGS
i had the service air bags light repaired at 55,000 miles now have 70,000 miles and have the same problem if my car was a 2005 cts and not a sts cadillac would repair it. i am driving a car with out air bag protection. i never owned a foreign car and now see why the are so popular. no more american built cars.
Complaint filed: 2015-08-24
Components: SUSPENSION
tl* the contact owns a 2000 ford windstar. the contact stated that while performing a routine service, it was found that the vehicle's under carriage was completely corroded. the vehicle was serviced under nhtsa campaign number: 12v194000 (suspension); however, the remedy failed to repair the vehicle. the manufacturer was notified of the failure. the failure mileage was 106,000. updated 11/09/15*lj updated 12/08/15.*jb
Complaint filed: 2015-12-01
Components: AIR BAGS
takata recall was notified earlier this year of a recall via letter. contacted bmw numerous times about this but no further updates. no dealer has the parts available. just ignoring customers requests for the repair. no explanation or plan from bmw although they were supposed to have an answer by sept 1, 2015. car has not had failure yet.
Complaint filed: 2015-03-16
Components: SERVICE BRAKES
brake lines corroded thru causing acute brake failure. almost caused bad wreck. after researching the huge number of similar complaints and gms unwillingness to correct i will be sure to never purchase another gm vehicle ever. *tr
Complaint filed: 2014-01-13
Components: AIR BAGS
tl* the contact owns a 2005 bmw 545i. the contact stated that while pulling into his driveway at unknown speeds, the air bag warning light illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the problem. the approximate failure mileage was 75,000.
Complaint filed: 2015-02-09
Components: SERVICE BRAKES
i was approaching a stop light less than 2 miles into a trip. at regular speed i heavily applied brakes and the pedal went soft. i floored the pedal in attempt to stop; thankfully no one had begun to move as i carried into the intersection before stopping. i pulled over, read the manual to ensure i knew where to look for brake fluid pressure sensors. i also checked for leaks but did not notice anything; brakes operation was noticeably different but ok so i cautiously continued driving (no warning lights no sensors had gone off). approximately 35 miles later and at highway speed sensors and lights went crazy telling me i had no brake pressure. with brake operation as hard as a rock i pulled off the road and noticed driver side and undercarriage soaked in brake fluid. in fear of potential fire i turned off the engine and remained outside vehicle. towed to land rover dealer; replace burst driver side brake line to rear (also replaced buldged passenger side line). land rover of huntington, ny. given recent recall on 2006 and newer range rover models i felt it very relevant to share this information as i expect the issue is relevant for older models as well. *tr
Complaint filed: 2015-06-15
Components: ELECTRICAL SYSTEM,STRUCTURE
chevy colorado trucks risk of fire! this truck is on its 3rd a/c heat fan speed control resister and corresponding connecting plug. the first two were covered under the factory warranty, this last one was not. each resister and plug in connector has been on the verge of catching on fire. at times you can smell smoke in the truck. if the fan speed control is on 1,2,or 3. off 4/high work ok. each plug has melted and is a charred black and the contacts are no longer supported by the plug. the intense heat has charred the resistors corresponding connection socket. i have photos of the resister and plug for your inspection. upon request. and the old units for you. if you do a web search for chevy fan or blower speed control stops working you will find this is a common problem. this connection needs to be redesigned before it burns down someone?s house because they parked their car in the garage. updated 10/20/2017*cn
Complaint filed: 2014-07-10
Components: ELECTRICAL SYSTEM
key does not turn properly in ignition cylinder and door locks. *tr
Complaint filed: 2018-10-23
Components: STRUCTURE
tl* the contact owns a 2001 toyota tacoma. while driving 65 mph, the contact heard a knocking sound underneath the vehicle. he parked the vehicle, checked underneath, and found that the entire frame was rusted. an independent mechanic inspected the vehicle and recommended that the entire frame be replaced. the frame was rusted to the point where the vehicle was no longer safe to drive. the dealer was not called. the manufacturer was notified and stated that nothing could be done. the failure mileage was 173,000.
Complaint filed: 2019-11-05
Components: AIR BAGS
ten minutes prior to air bags deploying i complained to my two passengers that my eyes were burning. i was stopped in traffic, with my foot on brake in center lane in city traffic, when i hear a loud bang and instantly both airbags on driver and passenger side deployed. the noise and force startled me taking my foot of brake and rolling forward. the air bags blew both my passenger and my glasses into the back seat of car. the passenger bag was smoking badly and i quickly put down both windows and i pulled off street into shopping center parking lot. the car in front of me whom i rolled into pulled over as well. we checked both the front of my car and rear bumper of her car and because no visible damage. i took a picture of her bumper and license plate to show no damage. my passenger in front seat was bruised from airbag as for myself and the other passenger we were shaken by the experience.
Complaint filed: 2015-09-26
Components: SERVICE BRAKES
while driving at 30 miles per hour applied the brakes and brake pedal became soft and went to the floor. the vehicle barely came to a stop before i hit anything. no warning lights or messages appeared before this happened. found brake fluid leaking from rusted metal tubing on frame just behind driver's side front wheel.
Complaint filed: 2015-07-09
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v312000 (air bags); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time. the manufacturer was notified of the issue. the contact had not experienced a failure. updated 09/21/15*lj
Complaint filed: 2017-01-18
Components: AIR BAGS
tl* takata recall. the contact owns a 2005 audi a6. the contact received notification of nhtsa campaign number: 16v382000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 04/05/17 lj updated 08/14/2017*js
Complaint filed: 2018-01-19
Components: AIR BAGS
takata recall i have had my passenger side airbag replaced but have not been notified if the driver side is necessary to replace.
Complaint filed: 2016-04-21
Components: AIR BAGS
2004 jeep grand cherokee. consumer writes in regards to replacement parts still not available to repair airbag orc defective module recall notice. *smd
Complaint filed: 2015-06-02
Components: AIR BAGS
low speed crash in febuary 2015 airbag malfunction light came on but didn't deploy. this item had been replaced due to recall in 2011 and bmw said i had to pay for seat mat that malfunctioned and to be put in. no passenger in car during impact i was alone. i don't feel that this should be my problem or that i should have to pay for said problem. i believe this is a faulty part and should be covered by bmw and recall didn't fix problem.
Complaint filed: 2015-06-10
Components: STEERING,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
car stopped at red light. engine died and smoke began to rise from engine compartment, then flames shot out. driver could not get door open at first then after short time locks released and driver was able to escape. fire department extinguished flames and said fire appeared to be started by fluid leakage. this model had been subject to recall due to fires. car had recall fix on 9/23/04. it now appears the recall fixes were not permanent and the original problem can recur. it is potentially life threatening. attempts to discuss the problem with chrysler were unsuccessful. chrysler stone walled and falsely rigged their response procedure so as to avoid any responsibility. chrysler refused to allow me to speak with any person in a position of authority. the clerks i spoke with stated that someone would be in touch with me. finally after three attempts to speak with someone at chrysler, and after more than one month from original contact, a letter dated may 13, 2015 was received from chrysler stating they had tried numerous times to contact us and the claim would be dropped if we did not respond in 10 days. this quite simply is a lie! no attempt was ever made to contact us, even after we contacted chrysler on three occasions asking to speak with someone. the letter instructed us to contact dekra automotive to arrange an inspection. we did and gave them all the information once again. we offered to send photos of the damage but dekra was not interested. on may 27 we received a letter stating they were unable to inspect the car since it had been sold (salvaged) and were closing the file. thus, chrysler had created circumstances through obfuscation and manipulating the response time which they felt relieved them of any responsibility, even the need to discuss the issue with us. this fire hazard still exists.
Complaint filed: 2017-11-09
Components: ELECTRICAL SYSTEM
stirring is locked. key won't turn. this happened 11082017. i was at a shell service station. car was in proper park position and should have started. mechanic couldn't start it either. problem being investigated. car has 172k.lucky there was a mechanic.went to fill up gas tank.
Complaint filed: 2015-06-24
Components: STRUCTURE
the 2003 nissan altima that we purchased, used, 6 months ago has significant rusting/floor rot on the driver and passenger side. the holes are getting bigger and wind rushes through when driving. considering the broad range of altimas affected, i can't believe there has not been a recall yet. this is definitely a safety issue for driver and passenger.
Complaint filed: 2019-01-08
Components: STRUCTURE
tl* the contact owns a 2004 toyota 4runner. while the vehicle was undergoing a state inspection, it was discovered that the subframe was severely rusted and corroded. the manufacturer and dealer were not notified. the vehicle was not diagnosed or repaired. the failure mileage was 186,000. the vin was invalid.
Complaint filed: 2018-05-17
Components: VEHICLE SPEED CONTROL
my envoy's cruise control will not engage at any speed above 60 mph. when the cruise control button is pressed the cruise control light will come on and go off again, without engaging the cruise control setting. however, at anything 55 and under the cruise control will engage fine. also my 4x4 will not work either.
Complaint filed: 2015-05-28
Components: STRUCTURE
2002 toyota tacoma. consumer writes in regards to vehicle rust issues. *smd the consumer was urged to call toyota to see if a recall had been issued. the consumer was informed a recall was issued. however, she never received notification. the consumer was informed six notifications were mailed. *jb
Complaint filed: 2015-06-12
Components: SERVICE BRAKES
the brake lines have rusted and at least 1 has ruptured leaving vehicle without any brakes. brake petal goes directly to the floor and no brake fluid was found in the master cylinder reservoir. i have read that many other similar vehicles have had the same issue.
Complaint filed: 2014-07-07
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
none of the passenger locks open, automatically or manually. this is a serious safety hazard if there is an accident or fire. no one can get out. *js
Complaint filed: 2014-04-08
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. the contact was driving approximately 25 mph and crashed into another vehicle. the air bags failed to deploy. the driver sustained neck and back injuries, and a police report was filed. the vehicle was destroyed and towed to an independent mechanic. the manufacturer was not notified of the defect. the approximate failure mileage was 120,000.