vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2020-05-22
Components: FUEL SYSTEM, GASOLINE
vehicle exhibits a constant, strong gasoline smell originating from rear outside area with no engine code and no lack of drivability. *tr
Complaint filed: 2014-06-08
Components: AIR BAGS
my 2002 kia sedona ex has a fault with the front passenger seat occupancy sensor. it makes the airbag light come on but worst of all in a head on collision the airbags will most likely not deploy. *tr
Complaint filed: 2014-03-17
Components: ELECTRICAL SYSTEM
i was driving on a highway at 65mph in a bumpy construction zone. all of a sudden, without warning, the engine completely shut down. i was able to steer the car off to the shoulder of the road. after letting the car sit for a minute, i was able to restart the car and immediately drove it back home on a surface street and took it to the dealer the next day. the dealer put it on the scope and could find no problems with the car. the only thing i could think of was that i had a medallion on the key ring and the service manager advised me to only keep the ignition key on the ring because the swaying of the key chain may have affected the ignition switch and turned off the engine. based on the recent info on keys swaying and cutting off the ignition to the car, i was wondering if it affected the corvette models also. i only keep the ignition key on the key ring and haven't had a problem since that time. *tr
Complaint filed: 2014-04-01
Components: SERVICE BRAKES
brake fluid line rusted completely through. lost brakes with family in truck while at 45 miles an hour and three (3) miles from home. drove home on shoulder of road with drag on transmission to stop. very disappointed that this has not be recalled sooner. *tr
Complaint filed: 2022-02-09
Components: STRUCTURE
premature rusted frame throughout, vehicle is garaged and well maintained 117,000 miles on my 2002 toyota 4runner. auto body specialist estimates $3k-$4k to restore, at least.
Complaint filed: 2015-02-19
Components: SERVICE BRAKES
while traveling on country road in quarryville pa. i came to a hill and a stop sign and pressed on the brake peddle. it went to the floor. i had very limited braking power and traveled through the stop sign across the intersection. it was a 4 way stop intersection. and no accident occurred . but oh boy did i get a dirty look! all the brake fluid was gone out one half of the container. looking at the brake lines they are rusted through and leaking. *tr
Complaint filed: 2015-09-18
Components: AIR BAGS
tl* the contact owns a 2003 honda odyssey. the contact received notification of nhtsa campaign number: 15v045000 (air bags) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2015-01-08
Components: AIR BAGS
tl* the contact owned a 2004 toyota camry. the contact stated while driving approximately 10 mph, the vehicle was involved in a crash and the air bags failed to deploy. the contact and another occupant sustained unknown injuries and medical attention was required. the vehicle was destroyed. a police report was filed. the manufacturer was notified of the failure. the failure mileage was unknown and the vin was unavailable.
Complaint filed: 2015-11-10
Components: STRUCTURE
tl* the contact owns a 2003 nissan altima. after inspecting the vehicle, the contact noticed a piece of the frame hanging down underneath the vehicle. the vehicle was taken to an independent mechanic. the technician diagnosed that the front and passenger side frame were completely rusted and needed to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired. the vin was not available. the failure mileage was 45,000.
Complaint filed: 2015-10-29
Components: AIR BAGS
i have received several notices from mazda regarding repairs needed to air bags. i have called two dealerships. one wouldn't acknowledge the recall and the other would never call me back for an appointment. i called mazda and they told me they would call me back within 2 business days, but they never called. there reference number is 1154493396
Complaint filed: 2014-07-08
Components: SERVICE BRAKES
in april of '14, a front brake line failed and that line was replaced. on 6/3/14, i had another brake line failure directly under the drivers seat. this affected both rear breaks. on inspection of the vehicle, it was observed that all of the steel tubing of the break lines were badly rusted and needed to be replaced. further inspecting the vehicle, i also found that the transmission lines were also rusting badly and needed to be replaced. *js
Complaint filed: 2014-07-17
Components: STRUCTURE
we purchased the vehicle in 2008 for $14,000 from a local toyota dealer, with 84,000 miles on it. the transmission lines rusted out shortly after that, the steering rack has been replaced twice, and now the gas tank has fallen down, and there is nothing left to attach a new support to. an automobile that should have a value of $6,000 + is now worthless, and we cannot even drive it safely. this was a chronic problem that was addressed by toyota early on, but they managed to avoid repairing this vehicle. is there anything that i can do, other than warn others against buying a toyota. "ask someone who drives one". *tr
Complaint filed: 2014-08-06
Components: SERVICE BRAKES
brakes failed to stop properly, surging/intermittent pulsing and strange sounds. i thought this was a normal function for abs brakes. i tolerated and drove carefully for years. now i find this is a symptom of a gmc recall problem 05v-379. upon contacting gmc they say their computers need updating and it "may" be in for recall but the gmc does not have the correct parts now. sounds like a major problem. i am worried about total failure and am registering a complaint. they said that i could get it fixed now and then they "may" reimburse me later. i called the gmc number on their recall site, the site said my number "may" qualify for recall. i am confused and frustrated now that i know this is a big problem for other gmc products and can't get fixed. *tr
Complaint filed: 2015-02-12
Components: ENGINE AND ENGINE COOLING
tl* the contact owns a 2004 nissan titan. the contact stated that while driving at various speeds, there was heavy exhaust fumes coming from the driver side of the vehicle and entering the cab of the vehicle. the failure recurred numerous times. the vehicle was taken to a dealer where it was diagnosed that the exhaust manifold was cracked and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 83,000. updated 5/4/15*cn
Complaint filed: 2020-04-02
Components: ELECTRICAL SYSTEM
having a problem with my gm5 module which controls locking/ unlocking doors, windshield wipers and interior lights. got stranded today because i could not unlock my car. the key fob wouldn't unlock it and even using the key in the door didnt work. this is a big safety problem.
Complaint filed: 2014-10-10
Components: AIR BAGS
2004 circuits/ wiring defective, air bag warning light on non operable, cruise control non operable, horn non operable 2006 replaced air bag clock spring in steering wheel = all issues above repaired ok. 2012 circuits/ wiring defective, again, air bag warning light on non operable, cruise control non operable, horn non operable april(?) 2013 frontal crash with out air bag deployment. *tr
Complaint filed: 2019-08-20
Components: SERVICE BRAKES
tl* the contact owns a 2000 gmc sierra 1500. while driving at a low rate of speed, the brake pedal would not engage unless excessive force was applied. when the contact applied pressure to the brake pedal, the abs engaged. the vehicle was not diagnosed or repaired. the dealer and manufacturer were not notified. the failure mileage was 190,000.
Complaint filed: 2017-03-11
Components: STRUCTURE
drivers side door will not open if locked when closed. mechanism works fine to lock and unlock when open, however. a part in the lock assembly appears to be rotating too far and getting stuck. as a result, the door cannot be opened if locked when the door is closed or the driver will have to climb out of the passengers side door or through the window.
Complaint filed: 2016-04-12
Components: ELECTRICAL SYSTEM
the miles and gear shift have stopped showing on the dash board. when in reverse when i put the car back into drive the headlights go dim until the car picks up speed. also i have been having a recall on my car since october and have yet to receive a call, letter, email etc.
Complaint filed: 2015-05-11
Components: STRUCTURE
i am the 2nd owner of this truck. first owner kept truck pristine, washed every weekend regardless of weather.it was spotless except for rotten front bumper. ten months later a foot and half of frame badly rotten. i wired up rear bumper and kept it that way until i had the money for a frame weld. bought steel to do this. it was like this for a long while and rot did not spread. last december truck was in an accident. i was not there. a friend was driving. she was at a full stop waiting at a light and was rear-ended. i later looked at the truck and it seemed easily repairable to me. only passenger fender wrinkled. i would make a wooden bed. when i finally got through the insurance hassles and my mechanic received my truck in 2/ 2015. i had to wait to do anything with it. when my mechanic and i looked it over the frame was rusted badly and cracked up by the cab. crack appeared to predate the accident. i'm not sure if you can help me.
Complaint filed: 2017-04-17
Components: STRUCTURE
i took my tacoma to be serviced and when the technician started to lift it into the air, loud creaking was heard and movement of truck bed from truck cab. technician immediately lowered vehicle and i was told the frame was rusted and truck may not be safe to drive. had truck inspected at an auto body shop and was told frame was a complete loss due to rust and would need to be replaced. this year tacoma was not in the massive recall of rusted frames, but seems like with the number of complaints online, it should be. i'm just thankful that it was found before anything serious had occurred while driving
Complaint filed: 2015-05-05
Components: AIR BAGS
tl* the contact owns a 2004 honda element. the contact received notification of nhtsa campaign number: 14v700000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2014-02-24
Components: SERVICE BRAKES
brake line failure, resulting in loss of brake control. brake line corroded. *tr
Complaint filed: 2015-07-02
Components: AIR BAGS
the air bag light keeps going on and off. i have not found a pattern as to what causes this to happen. i am worried because i have seen other recalls on jeep grand cherokees which caused the air bag to deploy for no reason.
Complaint filed: 2018-10-13
Components: STRUCTURE
2003 gmc envoy . the rear driver side door will not latch . the door opened while in motion doing about 30 mph
Complaint filed: 2015-08-21
Components: AIR BAGS
i noticed about a year ago that the seam on the front passenger airbag was separating from the dash board. there is yellow beginning to show on the top part of the seam. it is getting larger and separating more over time. i am afraid that the airbag might deploy injuring anyone sitting in the front passenger seat and possibly causing the driver to crash. i live in a hot desert climate of central california.
Complaint filed: 2017-11-03
Components: AIR BAGS,STRUCTURE,UNKNOWN OR OTHER
the car won't back up when it's on reverse, sometimes it won't move at all even when it's on drive.
Complaint filed: 2015-03-20
Components: AIR BAGS
tl* the contact owns a 2002 honda cr-v. while driving approximately 40 mph, the passenger side air bag warning indicator illuminated. the vehicle was not taken to the dealer. the contact received notification of nhtsa campaign number: 14v351000 (air bags); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the approximate failure mileage was 252,000.
Complaint filed: 2014-07-01
Components: AIR BAGS
driving on snow and ice truck downshifted slid into rock and back wheel broke off we rolled 4 times air bags never deployed. *tr
Complaint filed: 2016-04-25
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 chevrolet impala. the contact stated that the vehicle was difficult to start after it was repaired according to nhtsa campaign number: 14v400000 (electrical system). the contact stated that the key had to be manipulated in the ignition for the vehicle to be started. the contact stated that several attempts had to be made before the vehicle was started. the contact stated that there was no difficulty starting the vehicle until the vehicle received the recall remedy. the manufacturer was not notified of the failure. the approximate failure mileage was 106,000.
Complaint filed: 2015-08-25
Components: AIR BAGS
tl* the contact owns a 2002 jeep liberty. when the vehicle was started, the air bag warning indicator was consistently illuminated. the failure recurred each time the vehicle was started. the contact received notification of nhtsa campaign number: 15v046000 (air bags), however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the approximate failure mileage was 161,000.
Complaint filed: 2014-08-15
Components: FUEL SYSTEM, GASOLINE
tl* the contact owns a 2004 jeep liberty. the contact received a notification for recall nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not aware of the issue. the contact had not experienced a failure.
Complaint filed: 2019-02-01
Components: STRUCTURE
tl* the contact owns a 1999 toyota 4runner. the contact stated that the rear frame was cracked and rotted. the stability of the frame was tarnishing and weakened the support for the rear of the vehicle. the dealer was not contacted. the vehicle was taken to a welding shop to be repaired. the manufacturer was made aware of the failure and did not assist. the failure mileage was 281,000. the vin was unknown.
Complaint filed: 2016-07-06
Components: SERVICE BRAKES
berberian stockton dealer wants $2,400 to fix the sbc (sensotronic brake control) $740 to fix front brakes. the rep ralph carrasco said the dealership cannot comply with the remedy for recalls as the time period for recalls has expired. really? repair of faulty brakes expire? i was waiting for the light to turn green when the bright red message "stop! brakes unsafe stop the car immediately" [ can't recall exact verbatim]. to stop the car because the brakes had become unsafe to drive .the car froze up, restarts but will not shift gear to drive. why does mb sell outageously expensive but defective cars? what about consumer protection law? nhtsa (national highway traffic safety) published on 4/05/2005 this sbc issue as mercedes-benz recall no. 2004 050014. the recall began on october 21, 2004. owners should contact mercedes-benz at 1-800-367-6372. nhtsa summarized the recall on certain vehicles, the electronic monitoring system of the sensotronic brake control (sbc) is designed to monitor the pressure gradient within the high pressure line of the brake system. if an unacceptable pressure gradient is detected, the system will switch, as it is designed to do, into the hydraulic function mode. hazard: if vehicles are not routinely serviced and have extremely high mileage combined with a high number of brake actuations, or frequency, the pump motor of the sbc may run out of permissible tolerances, thereby triggering the hydraulic function mode.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.
Complaint filed: 2015-11-01
Components: STRUCTURE
last year i returned my vehicle to the dealer for the sub frame recall. i had the new support installed. this year when i went for my annual vehicle inspection i was told to stop driving the vehicle as my subframe was so badly rusted that it could break at any time. why was the subframe replacement not included in the recall?
Complaint filed: 2017-12-15
Components: ELECTRICAL SYSTEM
our 2001 e46 has electronic door locks which are failing. my wife has found herself locked inside the car, unable to open the door. the locks freeze, and cannot be manually unlocked, trapping the occupant in the car. there is no mechanical override to the system. the incident occurred when she turned the car off and tried to open the drivers door to exit the vehicle.
Complaint filed: 2014-05-27
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 chevrolet cavalier. the contact stated that the key was difficult to turn when inserted into the ignition switch, preventing the vehicle from being started. the vehicle was started after the contact attempted to turn the key to the start position several times. the manufacturer was not contacted. the vehicle was taken to an independent mechanic, who replaced the ignition switch. the vehicle was repaired but the failure recurred. the failure mileage was 85,610 and the current mileage was 85,615.
Complaint filed: 2016-04-15
Components: SUSPENSION
tl* the contact owns a 2002 gmc envoy 360. the contact noticed a fracture on the driver side lower control arm bracket that extended to the frame of the vehicle. the lower control arm bracket was also completely rusted. the contact researched and found that the failure was directly related to nhtsa campaign number: 01v260000 (suspension). the dealer stated that the vehicle could be repaired, but not according to the recall. the vehicle was not repaired. the manufacturer stated that the vin was not included in the recall. the approximate failure mileage was 180,000.
Complaint filed: 2014-07-03
Components: SUSPENSION
the left side (driver's side) of my vehicle suspension system will lower itself. the will occur when the vehicle is parked for a prolong period of time and on any type of surface or grade. i was informed that my vehicle has zero defects. to raise the suspension, i am require to press the abc suspension button and the suspension raised to the proper height. *tr
Complaint filed: 2017-05-16
Components: SERVICE BRAKES
tl* the contact owns a 2002 gmc sierra 1500. while driving 25 mph, the brakes failed without warning. the contact stated that the zinc aluminum alloy on the brake lines caused severe corrosion. the vehicle was taken to an independent mechanic who diagnosed that all the brake lines needed to be replaced. the manufacturer was not notified of the failure. the vin was invalid. the failure mileage was approximately 60,000. updated 07/18/17*lj *cn
Complaint filed: 2014-12-15
Components: ELECTRICAL SYSTEM
1999 chevrolet malibu. consumer wrote in regarding replacement of ignition switch.*mw
Complaint filed: 2021-10-08
Components: STRUCTURE
rear door will not open. window works but door handles inside and outside will not unlock door to open.
Complaint filed: 2016-12-27
Components: AIR BAGS
tl* the contact owns a 2004 lexus gx. the contact stated that while driving approximately 50 mph, another vehicle crashed into the rear of the vehicle. the air bags did not deploy. the contact had to be taken to the hospital by ambulance. the contact had neck injuries and was treated. the vehicle was repaired for the body damages. the manufacturer was not notified of the failure. the approximate failure mileage was not available. the vin was not available.
Complaint filed: 2016-03-15
Components: ENGINE
tl* the contact owns a 2001 chevrolet monte carlo. the contact stated that the vehicle was leaking oil. the vehicle was serviced under nhtsa campaign number: 15v701000 (engine and engine cooling), but the remedy failed to repair the vehicle. the contact mentioned that the vehicle was smoking and leaking oil after the recall repair. the manufacturer was not made aware of the failure. the failure mileage was 129,000.
Complaint filed: 2014-01-23
Components: STRUCTURE
eroding frame underneath car. my car shakes and squeaks horribly! my car is so badly rusted that i have holes and i can see through the car underneath! *tr
Complaint filed: 2018-04-01
Components: SERVICE BRAKES
brake line ruptured when coming to stop at bottom of hill. was able to stop without hitting anything, using parking brake and reverse. could of been serious accident if had to make a quick or emergency stop on busy highway.
Complaint filed: 2017-01-18
Components: AIR BAGS
takata recall - been awaiting "parts" since 5/27/2016. it is now 1/18/2017. recall states "inflator could rupture . after long-term exposure to absolute high humidity and temperature cycling". my vehicle will be 12 years old in 3 months and i live in "hotlanta" ga ("high humidity" is the norm here). i've "avoid(ed) use of the front passenger seat" for 8 months now. our family has grown and now this is not possible any longer. spoke to audi usa today (i call them regularly) and they state they still have no idea on parts availability as "nhtsa is determining the priority of repairs". how my vehicle is not a priority is beyond my comprehension. eight months on a waiting list for a remedy is beyond my comprehension. i had to buy a larger car to fit my growing family and it is now beyond my moral capability to sell this defective vehicle "which may result in serious injury or death to vehicle occupants" and be able to sleep at night. audi is a big corporation, takata is a big corporation and nhtsa is a big government entity but, i know human beings must still work at both places and somebody, somewhere has apparently decided my life and the lives of my family are somehow not a priority. eight months without a definitive fix date on a car that's got to be a ticking time bomb at 12 years old in the humid south (yet winters with temps below freezing aka "temperature cycling"). fix it or require audi to buy it back a-la vw diesel fiasco.
Complaint filed: 2015-03-13
Components: AIR BAGS
tl* the contact owns a 2003 honda odyssey. the contact received notification of nhtsa campaign numbers: 15v045000, 14v700000 and 14v351000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of the time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2015-02-02
Components: ELECTRICAL SYSTEM
i am not sure if it is electrical or not. it seems while in some very cold weather, the heater suddenly stopped working on the passenger side and then about 10 minutes later it stopped on the driver side. the fan worked well but it blew out cold air only. if we did not have warm gear with us, i am certain we could have received severe frost bite. *tr
Complaint filed: 2017-05-20
Components: SERVICE BRAKES
driving on glendale az and hit the brakes and the rear brakes lock and almost lost control of my vehicle , search on like for causes and found a recall f05 antilock brake system , call the dealership but there's no recall for my vehicle.
Complaint filed: 2014-07-09
Components: STEERING
i bought the 2003 bmw z4 3.0 l. in september of 2012. i live and drive the car in portland oregon where the whether is rather moderate in the summer months but when the temperature reaches above 90 f the steering gets so tight that at highway speed especially i have to fight the steering wheel to keep the car on track. steering gets so tight due to outside temperatures that driving becomes scary and unsafe. when the weather is predicted with temperatures 90 f. and above i choose to drive my old bmw 528 which is the true ultimate driving machine. safe and reliable. bmw must recognize and admit the engineering flaw built in the z4 bmw and recall before serious fatal accidents happen! please contact me for additional questions. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2014-05-25
Components: SERVICE BRAKES
i have a 1999 ford windstar and my abs light stays on until i turn the vehicle off. the minute i turn it on and begin moving the abs light comes on and stays on. *tr
Complaint filed: 2014-04-18
Components: SERVICE BRAKES
tl* the contact owns a 1999 ford f-350. the contact stated that when the parking brake was engaged, the vehicle continued to roll. the vehicle was taken to the dealer where the parking brake was replaced several times but the defect was not remedied. the manufacturer was not contacted. the failure mileage was 35,000.
Complaint filed: 2014-07-01
Components: ELECTRICAL SYSTEM
i was driving along on the highway and doing the speed limit. i hit traffic and checked my check my gas gauge and noticed that my speedometer was reading 120 at full stop. i turned off and then back on the truck and the speedometer still pinned at 120. this is a major safety issue and they need to address it. i called chevy and they said that there is nothing they can do, but charge me 900 for a new dash cluster. *tr
Complaint filed: 2014-08-20
Components: SERVICE BRAKES
right front brake caliper stuck, brake got hot, smoke came out of wheel well. *tr
Complaint filed: 2015-12-15
Components: SUSPENSION,SERVICE BRAKES
tl* the contact owns a 2004 dodge stratus. the contact stated that the vehicle made an abnormal noise and the brakes functioned intermittently. the failures happened without warning. the vehicle was taken to an independent mechanic where the control arm assemblies were defective and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. nhtsa campaign numbers: 07e023000 (service brakes, hydraulic) and 10e059000 (suspension) were issued for these failures. the failure mileage was approximately 100,000. *tr
Complaint filed: 2017-10-29
Components: AIR BAGS
started my bmw 850i, drive half a block down the street, the airbag blow , burn my hands. i can take picture of the broken airbag in the steering wheel if needed.
Complaint filed: 2020-10-06
Components: ELECTRICAL SYSTEM
ignition switch turns without a key and then it is hard to insert the key. engine stalled possibly because of the switch while waiting for traffic light to change to green.
Complaint filed: 2016-08-31
Components: POWER TRAIN
my transmission failed due to overheating as described in acura safety recall campaign p39. i've had the this diagnosed at acura reno, the maintenance manager has found the described condition present in my transmission. he agrees he has found the heat discoloration and symptoms describes in the warranty and the original safety recall. he is declining service based on the service records of the transmission fluids, he states tans fluid needs to show service records with every 50,000 mile this is untrue based on the owners manual information. mine meet and exceed acura recommendations. they have confirmed this with the service center that serviced the car in maryland. at this point they are doing everything they can to not honor the repair. safety risk: nhtsa recall number: 04v-176 gear failure could result in transmission lockup, which could result in a crash. remedy: on vehicles with 15,000 miles or less, the dealer will update the transmission with a simple revision to the oil cooler return line to increase lubrication to the second gear. on vehicles with more than 15,000 miles, the dealer will inspect the transmission to identify gears that have already experienced discoloration due to overheating. if discoloration exists, the transmission will be replaced if discoloration is not present, the dealer will perform the revision to the oil cooler return line.i'm speaking to a [xxx] at acura reno [xxx] my case number with acura is [xxx] my vin is [xxx] this failure occurred on hwy 80 east bound just before donner summit in california. i noticed a strong odor and smoke then the transmission lost engagement. i had the vehicle towed to reno nv that was the closet town we are from colorado on summer vacation. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2015-05-11
Components: SERVICE BRAKES
i own a 2002 chevrolet silverado ls hd2500, original owner purchased in june of 2002, currently have 71,000 mile, beautiful truck very well maintained. this is my second complaint being filed on this vehicle concerning my brakes. my first complaint was filed in march of 2014, when my brake lines rusted through and i was left with no brakes. after searching on-line, i found that this is a known problem for these vehicles and there is a recall on some of these vehicles, but not all of them. my complaint today also has to do with my brakes. once again, i found that some of the vehicles have a recall, but not all of them . the anti-lock brake system would activate, causing my brakes to not work. if i wanted to stop, i couldn't slow down to stop, i would have to brake hard to stop my vehicle, if i tried to slow down to stop, my anti-lock brake system would activate, causing my brakes to not work. i did contact gm, and was told that there was nothing they could do to help resolve this problem with my vehicle because mine was not included in the recall, even though some of my year, make and model had a recall notice. they are well aware of this problem, because they do have a bulletin out informing the dealer how to resolve this problem. once again, this is the brake system, very dangerous, could be fatal. not sure why this isn't a priority to resolve.
Complaint filed: 2016-05-24
Components: AIR BAGS
tl* the contact owns a 1993 mazda rx-7. the contact heard a loud noise coming from the vehicle while it was parked. the contact discovered that the air bags deployed independently. the vehicle was taken to an independent mechanic; however, the mechanic refused to diagnosis it and advised the contact to go to a dealer. the manufacturer was notified of the failure. the approximate failure mileage was 51,976.
Complaint filed: 2014-09-04
Components: SERVICE BRAKES
i am reporting yet another case of failure for the abs module as well as the proportioning valve on my 99 silverado. there is an extremely high number of incidents reported throughout various forums on the internet, and the 3 mechanics i've spoken to are all very aware of this common issue with 99-02 nbs trucks. to my knowledge, there is no recall for this part, which is known to fail just as the original 60k warranty was up. this is a very important issue for those who have purchased these trucks used, especially. when the pump/module fails, there is a certainty that abs function no longer works, and the high probability that brake line pressures are unequalized, causing the brakes to lock up even at speed. *tr
Complaint filed: 2015-11-25
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. the contact received a notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2014-01-01
Components: SERVICE BRAKES
brake pedal went to the floor, used emergency brake to stop. found brake line under drivers door rusted through and gushing fluid. *tr
Complaint filed: 2014-01-09
Components: SERVICE BRAKES
tl* the contact owns a 2002 chevrolet tahoe. the contact stated that while driving approximately 25 mph, the brakes became inoperable. the vehicle was driven to an independent mechanic, who diagnosed that the brake line was rusted and needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the problem. the approximate failure mileage was 87,000.
Complaint filed: 2014-05-27
Components: STRUCTURE
tl* the contact owns a 1994 jeep grand cherokee. the contact received the recall notice regarding nhtsa recall campaign number 13v252000 (fuel system, gasoline, structure) in february 2014. the contact had notified the dealer and manufacturer multiple times regarding the repairs and was told that the parts were not available.
Complaint filed: 2014-09-01
Components: ELECTRICAL SYSTEM
parked car in public parking space for approx. 20 minutes. tried to start car with no results. checked battery etc. left car over night and had it towed 20 miles to boyd chevrolet in hendersonville, nc. boyd replaced ignition switch. total cost over $300. i demand new is which does not fall within the is recall timeline. *tr
Complaint filed: 2014-06-18
Components: ELECTRICAL SYSTEM
keys fall out of the ignition as you're driving down the road. this has happened more than once. is this one of the defective gm vehicles? *tr
Complaint filed: 2015-12-05
Components: STRUCTURE
severe cracking of dash board. numerous complaints already made about this problem
Complaint filed: 2014-12-19
Components: AIR BAGS
in the early morning hours of december 11, i was driving to work when without warning both side curtain air bags deployed. there were no cars behind me and there were no oncoming traffic so i was able to pull off the road without incident. upon inspection there was no damage anywhere to the vehicle. as of now there is no reason why they deployed. *tr
Complaint filed: 2020-02-09
Components: ELECTRICAL SYSTEM
while driving my windows go down when driving without a notice, this can be safety issue when i'm driving, also can be a distraction far as safety goes, this happens often without notice and allows the rain to enter inside my vehicle.
Complaint filed: 2014-02-20
Components: ELECTRICAL SYSTEM
the instrument panel flickered and then went completely dark. first it would come back on after the car was driven for 10 minutes or more. now it does not light up at all. i feel this is a safety issue. *tr
Complaint filed: 2018-12-07
Components: ELECTRICAL SYSTEM
my instrument cluster is completely out of wack !! none of the gauges are working and this is a common problem that occurs in this model car . this should have definitely been a recall!!
Complaint filed: 2016-01-12
Components: AIR BAGS
i received a recall notice in feb.of 2015 recalling the air bag. called ron carter dodge in alvin, tx and made an appointment. when i took the truck in i was told that they hadn't received any of the replacement air bags from dodge and they would not be able to replace the faulty air bag until they had. the air bag is yet to be replaced
Complaint filed: 2015-08-24
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 mercedes benz s500. the contact stated that the instrument cluster failed to function. the contact mentioned that the light failed to illuminate and the gauges failed to indicate any reading levels. the vehicle was not included in nhtsa action number: pe05062 (interior lighting). the vehicle was taken to a dealer but was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 188,000.
Complaint filed: 2014-04-05
Components: SERVICE BRAKES
while driving 25 mph and coming to a light changing to yellow during a heavy snowfall i had attempted to stop . the abs pulsated a few times because of the snow and the brake pedal went to the floor and the suburban did not stop and i could only hold on hope and pray myself and my 2 and 3 year olds get through the snowy and slippery intersection without hitting anyone or getting hit by someone else, luckily the snow on the ground actually helped slow the vehicle, the master cylinder showed minimal fluid loss, i was told by the dealer cold weather and age caused the failure and an estimate of about 1500 to repair . this happened within 7 months of a dealer multi-point inspection which showed no leaks and full brake inspection by the dealer which included the brake lines and a requested system bleed to try to get the brakes to work properly.the truck also has a long soft pedal travel which goes below the gas pedal height of which the dealer has informed me is normal and like all older 2002 suburbans. and the final bill for the brakelines was 1730.26 after adding an oil change while it was there for service. got it home and fluid was leaking profusely on the driveway (where i had no leaks up until this point) the dealer denied overfilling the oil would cause the leak and suggested that the cold weather caused the front seal leak so i had agreed to replace the front seal which was another 374.44 and the notes now show multiple oil leaks.and a repeat brake inspection shows no failures , but the brakes continue to not work properly and the dealer said if it continues they can manual bleed the brake system to see if that helps the issue. *tr
Complaint filed: 2015-04-09
Components: AIR BAGS
tl* the contact owns a 2004 honda pilot. the contact received notification of nhtsa campaign number: 14v700000 (air bags). however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2019-07-26
Components: UNKNOWN OR OTHER
i'm having problems with intermittent starting. i have power to everything but will not start when key is turned. been stranded twice. once it started after 5 minutes the next time it took 26 hours.
Complaint filed: 2017-01-03
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 cadillac escalade. while driving various speeds, the contact was unable to read the speedometer and the gauges displayed the incorrect speed, fuel, and rpm information. the vehicle was not diagnosed or repaired. the manufacturer was notified. the failure mileage was approximately 120,000.
Complaint filed: 2018-05-13
Components: STRUCTURE
99 toyota frame is rusted through when carfax report specifically listed a toyota dealer checked same vehicle for frame rust in 2014 with 207000 miles on it. it passed if that's what u want to call it. now in 2018 with an additional 15,000 miles on it, it has rusted through.
Complaint filed: 2016-02-08
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1997 honda accord. after starting the vehicle, it stalled without warning. the vehicle was able to restart. the vehicle was not diagnosed nor repaired. the contact was not aware if the vehicle was serviced under nhtsa campaign number: 02v120000 (electrical system). the manufacturer was not notified of the failure. the failure mileage was unknown.
Complaint filed: 2015-11-27
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 ram 1500. the contact received notification of nhtsa campaign number: 15v313000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2015-06-11
Components: STRUCTURE
my vehicle failed pa state inspection due to rotted out corners of the fenders radiator support assy. and is deemed un-drivable and un-usable even though the rest of the truck is in excellent condition . this assy goes across the entire front of the vehicle, holds the radiator aid cond cores in the middle, and attaches to both front benders via spot welds and it's lower corners attach to the frame of the truck via shock mounts and 2 large bolts thus also supporting the entire front of the truck attaching it to the frame . with both lower corners of this assy rotted away the front end of the truck is now floating suspended and is now not attached to the frame of the truck thus this is a major hazard and especially on impact if in a frontal accident . there are many complaints about this problem online on f150's all the way up to 2006 . the "cause" of the problem is that the plastic fender wells do not come down far enough in the front so water, snow, slush, and salt are flung forward by the front tires and hit the back side of the front bumper and then are directed back into the fenders radiator support assy which is an open-top box channel on the bottom with no drain holes . since the water, snow, slush, and salt lay in this open-top box channel it just rots the corners out . this is purely a design problem 2 ways; 1. fender wells too short in the front 2. no drain holes in the open-top box channel 3. the entire assy of poor steel quality and not preserved with rust proofing so now i have a low mileage 1999 f150 in excellent condition that's un-usable !!! local dealer said they are not aware of a recall so i'm hoping this information will generate one because there are many other vehicles out there with the same exact problem up thru at least 2006 . i have many great pictures of the rotted out assy. and can email them upon request.
Complaint filed: 2018-04-18
Components: ENGINE
i bought my 2002 camry new. i maintained it properly every step of the way. at 107k miles a gurgling sound began in the engine and rough idling, and the temperature went straight to h, took immediately to my experienced auto mechanic, he put in a new radiator. within days the gurgling and rough idling began again. once again i took it to my mechanic. after thoroughly checking the engine (he even called in another top mechanic for a second opinion) and then told me the bad news. 2002-06 toyota camry's have a flaw in the bolt design that causes the cylinder head to separate from the engine block resulting in the coolant leaking to the engine. when i bought the car the salesman said camry's run for 300k miles, well he neglected to tell me that after only 107k miles because of this flaw in the engine you will have a blown head gasket and stripped head bolts so the seal is not tight - so you need to replace the engine!!!! after looking online, i see this is far from an isolated case!!! toyota is well aware of this engine flaw. they need to pay for these very expensive engine replacements!!!! my mechanic said toyota used steel head bolts in an aluminum engine. very bad! steel and aluminum expand and contract at different rates, which causes the problem!
Complaint filed: 2017-02-11
Components: ENGINE
fuel lines above the engine on both sides leak fuel while the engine is running. the leak occurs when the gas pedal is depressed if the temp is lower than 32 degrees. at the point where the rubber fuel line meets the metal fuel lines you can see gas spray across the engine block and will pool up. tightening the clamps does not help. this has happened every winter since 2007.
Complaint filed: 2024-04-21
Components: AIR BAGS
the airbag clock spring has failed causing an airbag light and shut down of airbag system. the part, airbag clock spring with speed control has been discontinued by jeep and nobody makes the 2001-2002 clock springs aftermarket.
Complaint filed: 2019-07-31
Components: AIR BAGS
takata recall- i purchased a used 2002 honda accord today, 7/31/2019. when i entered the vehicle and started the car, i noticed the srs light on the dash was illuminated. when the car is stationary or in motion the passenger side airbag looks to be partially inflated under the dash. the airbag is not deployed but it does seem like over time it has inflated under the dash. currently there are 6 recalls related to airbag modules in the year, make, and model of my vehicle, yet for some reason this website says my vin is not included. please address this airbag issue on my vehicle, if i were to ever wreck, i wouldn't want anyone to get hurt because of a faulty recalled airbag module that was just skipped over.
Complaint filed: 2018-10-17
Components: STRUCTURE
tl* the contact owns a 2001 toyota tundra. upon inspection, it was discovered that the subframe sustained severe rusting and corrosion. the vehicle was taken to curry toyota (832 straits turnpike, watertown, ct) who confirmed that the vin was included in nhtsa campaign number: 09v444000 (structure). due to the severe rusting of the subframe, the recall remedy could not be performed. the manufacturer was notified and did not assist. the failure mileage was 102,000.
Complaint filed: 2015-03-30
Components: ELECTRICAL SYSTEM
my security light pops on and then when i turn my car off it won't start back up for at least 20 mins. it happens randomly and leaves me stranded.i seen other reviews and this seems to be an issue with gm vehicles. *tr
Complaint filed: 2015-04-28
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 oldsmobile alero. the contact stated that the vehicle was included in nhtsa campaign number: 14v400000 (electrical system) and that the dealer refused to provide the recall repair because the contact did not have the original factory key. the dealer and the manufacturer stated that the contact would need to have the ignition replaced and a new factory key for the recall repair to be performed. the contact had not experienced a failure.
Complaint filed: 2018-10-04
Components: SUSPENSION
2003 ford explorer. consumer writes in regard to malfunction to company's rear wheel bearing. *as *tr
Complaint filed: 2016-05-17
Components: ELECTRICAL SYSTEM
headlights randomly turn off while driving. this was recalled on many other gm vehicles including the c6 model, but has not been recalled for the same issue on my 1999 c5, which is a low-mileage, always garaged vehicle. there are many other owners with the same issue, and there are certainly other complaints. this is a serious and dangerous safety issue and the recall should be expanded to include this vehicle.
Complaint filed: 2016-02-12
Components: ELECTRICAL SYSTEM
i received a letter of recall 8715j ignition switch may overheat. i called the number given (800-222-5500 option 6) and spoke with brianna on jan. 6, 2016 at 11:30 a.m. i explained that my car is old (1993) and has some problems. i am in poor condition, as well. my closest mazda dealer is over 80 miles away over the mountains. my car cannot make it there for service. she told me should would try to arrange towing and would email me a reference number. as of february 12, 2016, i have still received nothing.
Complaint filed: 2014-04-10
Components: ELECTRICAL SYSTEM
vehicle speedometer performs erratically or not at all. sometimes shows 80 mph while vehicle is parked and off, sometimes shows nothing when vehicle is moving. common, long-standing and well-know problem among these vehicles. reported to gm, who has declined to take any action. *tr
Complaint filed: 2017-12-12
Components: ELECTRICAL SYSTEM
vehicle randomly goes into reduce engine power mode and stalls while driving. this has happened multiple times while driving on a highway and going up a hill where it nearly caused a three catastrophic accidents. basic research shows that gm has known about this issue since the vehicles were a few years old and it affects many years of gm vehicles. there is a problem with bad grounding connectors related to the throttle body sensor and and wiring harness.
Complaint filed: 2015-08-12
Components: ELECTRICAL SYSTEM
problem 03 accord lx - 4 door/ auto transmission. i first noticed this when walking past the locked car, no keys in the ignition, the display would light up ever few minuets. the radio turns on spontaneously without the key in the ignition, draining battery, leaving me stranded. could hear a crackling loud sound coming from speakers off and on while taking left or right turns for about a year, radio working off and on, eventual the sound went out, radio appears to work but no longer has sound, display still lighting up and draining battery. no wrecks.
Complaint filed: 2015-03-16
Components: STRUCTURE
frame/ chassis is rusting. i heard toyota was fixing this problem with their trucks. why doesn't ford and or have you checked these trucks out. you are welcome to come and see mine. thanks, *tr