vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2016-01-22
Components: ELECTRONIC STABILITY CONTROL (ESC),ENGINE,FUEL/PROPULSION SYSTEM
going straight, the vehicle was starting to lose power first. causing the engine to bottle out of control nearly crashing, luckily regaining the car's control, as the engine shut down but still had momentum, to park at a empty lot. when attempting to jump start the car (imagining the battery simply died) the engine was not receiving gas (even at little over half tank) and when in movement it would seem fine at rest but pressing the gas the car would move for 5 feet fine but start to thrust itself causing the car to jolt forward several time before going to a complete shut down. no push start nor jump start was successful at trying to get my family back home safely. when this wasn't enough an electrical wire short out nearly catching the car on fire. thus ending the middle of the night with pushing the car to a home depot (luckily a county officer help push the vehicle the rest of the way). recap: axles are bad on the left side of the vehicle fuel lines are bad electrical wiring are at a highly dangerous the doors lock and unlock as they please (all this was discovered in 4 hours as the vehicle did not last long, the driver only had this car for less than 30 days. and we where not aware that this vehicle was in poor shape as the seller said it was in good condition.) this vehicle is a death trap. thank goodness no one died.
Complaint filed: 2016-06-22
Components: POWER TRAIN,STRUCTURE,ENGINE
vehicle caught on fire while parked in driveway. had not been run in over a week. completely burned up and caused damaged home. vehicle burned had several explosions and burned at a high temp until it was extinguished by fire fighters.
Complaint filed: 2018-08-16
Components: ELECTRICAL SYSTEM
the fan in my truck randomly shuts off so in turn, my ac does not work nor does the heat when this occurs. this happens every three months. it is not working again this week and there has been a heat wave all week of course. it happens at all different times. it starts out shutting off then it will work for a day again then it will go out permanently. this is probably the fifth time in two years
Complaint filed: 2014-12-30
Components: ELECTRICAL SYSTEM
2003 pontiac safety recall notice-the key ring is carrying added weight and the vehicle goes off road or experiences some other jarring event, it may unintentionally move the key away from the "run" position. *mw according to the repair invoice, the starter assembly was replaced. *jb
Complaint filed: 2014-03-13
Components: ELECTRICAL SYSTEM
ignition locks up and cannot turn to start car. can loosen up by wiggling steering wheel ,gear shift or key. has been happening for years but complaints were ignored. now hearing about gm's ignition recall . i'm very concerned. *tr
Complaint filed: 2019-12-17
Components: SERVICE BRAKES
my abs light is always on as well as my gas gauge not working
Complaint filed: 2015-01-04
Components: SERVICE BRAKES
i was leaving a bank parking lot and went to stop before turning onto the highway. when i applied the brakes, the pedal went to the floor. luckily, i was on a slight incline and was able to stop the vehicle. there was a puddle of brake fluid under the front of the truck, which was coming from a corroded line between the master cylinder and abs module. i had the truck towed to my local shop and they replaced two brake lines between the master cylinder and abs. fast forward to april 22, 2012 and around 37k miles later. i was backing out of my driveway and went to stop. pedal went to the floor, brake fluid on the ground. the brake line going to the right front wheel had rusted through enough that it could not hold the pressure. this line i replaced myself. and finally, today, january 4, 2015, same thing. i start my truck, let it run for a few minutes. apply the brake to shift into reverse, pedal goes down to the floor, brake fluid on the ground. this time it's the brake line for the rear brakes that has rusted out. i am going to have this line and any other lines that have not been previously repaired, replaced at my local shop or dealer. this is an issue that gm needs to take care of! i was going slow with each of these incidents, but what if i was doing 70 mph down the interstate and had to stop or slow down very suddenly and my brakes failed? someone and/or myself could have been seriously injured or killed. maybe that's what it will take.fix it gm before someone gets hurt! *tr
Complaint filed: 2018-09-11
Components: STRUCTURE
tl* the contact owns a 2004 lexus rx330. the contact stated that the dashboard experienced severe cracking. the contact was concerned that the debris from the cracking could potentially become shrapnel that could cause injury in the event of an air bag deployment. the vehicle was not diagnosed. the manufacturer was contacted and did not assist since it was considered a cosmetic failure. the failure mileage was 116,000.
Complaint filed: 2020-06-03
Components: STEERING,SUSPENSION,SERVICE BRAKES
i started to notice my brakes and steering components are very unsafe, my steering wheel has to much play, something inside the steering makes a loud clunking noise when i hit a bump, the brakes don?t operate correctly, the truck shakes and makes the steering very difficult to control when applying the brakes due to the shaking and vibration. i was told it might be leaking hydraulic fluid. but to sum it all up today on 06-02-2020, i realized the truck is only getting worse and getting harder to steer and the brakes cause the steering to make it even harder to drive with all the shaking and pulling to the side and also i noticed the brake pedal will be really hard at times and then really light at times. *tr
Complaint filed: 2016-10-31
Components: AIR BAGS
takata recall it has been 3 months since i received an official recall notice and 6 months since the recall was approved. i have called audi several times and have not been able to get a hold of anyone. no response at all. i want to sell the car, but will not in good concience knowign there is a major flaw with a required safety system.
Complaint filed: 2016-02-12
Components: ENGINE
tl* the contact owns a 2000 pontiac grand prix. the contact received notification of nhtsa campaign number: 15v701000 (engine and engine cooling) and stated that the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2015-12-04
Components: STEERING
steering wheel becomes so tight and cant even move when ever the outside temperatures fall below 50degrees. it takes at least 15 min to become normal. fuel levels are normal in my van.
Complaint filed: 2015-03-23
Components: AIR BAGS
tl*the contact owns a 2004 honda odyssey. the contact received notification of nhtsa campaign number: 15v045000 (air bags) however, the contact was unable to have the vehicle serviced under the recall because the part needed was unavailable to perform the repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2014-12-30
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 ford expedition. the contact stated that while driving approximately 30 mph, the vehicle stalled without warning. the vehicle was able to restart, but the failure occurred on numerous occasions. the vehicle was taken to a dealer where it was diagnosed that the wiring harness and the ecu needed to be replaced. the vehicle was repaired however, the failure persisted. the manufacturer was not made aware of the failure. the approximate failure mileage was 105,000.
Complaint filed: 2014-05-21
Components: SERVICE BRAKES
my truck was parked on a hill the emergency brake didnt hold i had a trailer on the back and it caused the trailer to jacknife and damaged my bed. *tr
Complaint filed: 2015-03-31
Components: ELECTRICAL SYSTEM
we have a detached garage, at 4:00 am our dog woke us up to her barking. she could hear the van horn blowing. when i took her out, i saw the van lights flashing and the horn was blowing. i could not stop the horn with the keyless remote. i woke up my husband, when he opened the door the dashboard was all melted, windshield was cracked, the a/c unit going up the driver's door was all melted. he finally found a place to open the hood to disconnect the battery. the mechanism to open the hood was all melted as well. the van was totaled and the insurance company sent us $3900. the van was is great shape for being 11 years old. we had the van serviced as scheduled and it was always kept in the garage. we bought the van new and still live in the same house as when we bought it. so we should have received any recalls on the van. we wanted to check and see if there were any class action lawsuits pending. when we ran a search on others having the same problem, there were several listed. some just as ours was, during the middle of the night. i don't have the vin at this time but i can find it at home in our insurance claim. any information you can give us is greatly appreciated. *tr
Complaint filed: 2015-07-10
Components: STEERING,SUSPENSION
tl* the contact owns a 2001 dodge ram 1500. while driving at approximately 60 mph, the front of the vehicle shook. the contact stated that it was difficult to steer and control the vehicle. the vehicle was taken to an independent mechanic who diagnosed that the upper and lower control locks and pull joints were rusted and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 37,000.updated 10-06-15 *bf *tr
Complaint filed: 2017-03-09
Components: STRUCTURE
tl* the contact owns a 2001 toyota tacoma. when the vehicle was taken in for routine maintenance, the technician stated that the frame of the vehicle was severely rusted. the vehicle was not repaired. the manufacturer was not notified of the issue. the contact mentioned that the vehicle was included in a prior rust recall, but was unsure of the nhtsa campaign number. at the time, the contact was informed by the dealer that the vehicle had been repaired. the approximate failure mileage was 133,000. updated 06/21/17*lj *cn
Complaint filed: 2015-04-13
Components: SERVICE BRAKES
tl* the contact owns a 2005 chevrolet silverado 1500. while driving approximately 30 mph and approaching a stop light, the brakes failed and went to the floorboard. the vehicle was towed to the contact's residence. the contact noticed that the brake lines were rusted to the point of corrosion. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 60,000. updated 10/26/17*lj *js
Complaint filed: 2015-05-26
Components: ELECTRICAL SYSTEM,ENGINE
tl* the contact owns a 2000 chevrolet impala. while driving approximately 40 mph, the vehicle stalled without warning. after waiting fifteen minutes, the vehicle restarted and resumed normal operation. the failure recurred numerous times. the vehicle was not repaired. the manufacturer was notified. the approximate failure mileage was 65,000.
Complaint filed: 2015-12-31
Components: SERVICE BRAKES
the brakes failed due to rusted out steel brake lines while driving.
Complaint filed: 2018-12-29
Components: ELECTRICAL SYSTEM
i was going down the road doing about 45 mph, at night on a back road when my front headlight on the drive side without. on the dishboard of the car the check bulb light came on. i got home the next day when tk the part place to get a bulb to find out the wires where bare there was only metal no plastic. theg told me you had to replace the hole thing witch cost over 1000 dollars for. i went home research it online, and found out it happens a lot on bmw, and they never recall them. that they have even been on fire due to this. i called bmw and they told me they know of the issue, and they have yet to recall then and after you fit it it will happen again and about five years due to heat.
Complaint filed: 2014-01-23
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 ford windstar. the contact stated that the instrument panel failed. the vehicle was taken to the dealer where it was found that the instrument panel needed to be replaced. the manufacturer was contacted and informed the contact that the vehicle was not included in nhtsa campaign number 00v351000 (electrical system). the vehicle was not repaired. the failure mileage was not available.
Complaint filed: 2015-07-20
Components: SERVICE BRAKES
the brake lines on my truck are completely rotted out. when i went to get into my truck and drive away no brake pedal exsisted. yet again another quality gm product made from inferior materials.
Complaint filed: 2015-01-09
Components: AIR BAGS
tl* the contact owns a 2001 ford taurus. the contact stated that while driving at approximately 45 mph, the front driver and passenger side air bags inadvertently deployed without warning. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was unknown.
Complaint filed: 2014-09-03
Components: STRUCTURE
dash is melting and coming off creating a shiny surface. *tr
Complaint filed: 2014-06-01
Components: SERVICE BRAKES
since the purchase of the truck new the parking brake has never worked correctly. while the brake is engaged the vehicle will still roll. after noticing gm had issued a recall on this model truck for similar problems i contacted them. general motors has informed me that my truck is not included in the recall. on the above date while launching my boat the truck lunged backward while i was behind (parking brake engaged) as a life long gm owner this will be my last. *tr
Complaint filed: 2016-08-02
Components: STRUCTURE
tl* the contact owns a 2003 ford escape. the contactwas informed that the vehicle would not be repaired per nhtsa campaign number: 14v165000 (structure) due to excessive corrosion on the subframe. the vehicle was unsafe to drive. the frame needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 100,000.
Complaint filed: 2019-04-12
Components: STRUCTURE
tl* the contact owns a 2004 toyota tundra. while the vehicle was undergoing routine maintenance, the contact was able to see that the frame was rusted. there were no warning indicators illuminated. the dealer and manufacturer were made aware of the failure. the vehicle was not diagnosed or repaired. the failure mileage was 224,300.
Complaint filed: 2016-01-17
Components: ELECTRICAL SYSTEM
on november 28, 2015 my car died on me while i was driving home from the store. after going through two mechanics, the gm dealer ended up replacing my entire fuse panel. the root cause of what happened was never determined.
Complaint filed: 2014-04-28
Components: STRUCTURE
tl* the contact owns a 2002 toyota tacoma. the contact stated that while driving at various speeds, the vehicle would sway from side to side. the contact discovered that the entire sub frame of was rusted and corroded. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 147,000.
Complaint filed: 2014-07-19
Components: ELECTRICAL SYSTEM
i am not sure why mercedes is doing this. i am sure the auto maker is aware of the situation and not doing anything about it. i have read numerous forums regarding the same issue. electrical components not functioning properly. i demand mercedes to do something about this problem and they can not get away clean hands just like any other auto makers. this are people lives you are playing with and you as a automaker have no remorse for people lives. this is not a movie where you can just calculate your collateral damage and get away. will never buy mercedes ever again. i am very disappointed. its one issues after another. my car just stops on highway all of sudden loses power and have to turn it off and turn it on again. i had almost everything replaced in the car, spark plugs, alternator, battery(that went out 3 times). oh don't get me started on the air conditioner - the parts are made so cheap that there is a little hook type thing that regulates the speed of the speed breaks so easily i cant believe it. countless forum data exist and nhtsa doesn't do anything about it. ban this automaker or tell them to give me a new car. now i am looking to spend close to another $600-$1000 bucks to diagnose and replace parts. this is not a joke. oh then there is that wheel bearing issue i mean come on my dad owns a honda accord older than mine all he has done to that car so far is oil change and regular maintenance. i demand some answer and possible compensation from the auto maker. *tr
Complaint filed: 2015-10-06
Components: ELECTRICAL SYSTEM
the front right side headlight keeps going out . already replaced it twice and it seems this is very common with the toyota prius. fuse also keeps burning. this is a very dangerous situation at night . driving with one head light is becoming to common for this type of vehicle.
Complaint filed: 2016-08-22
Components: SEAT BELTS
driver seat belt will not retract or extend belt cannot be buckled. sometimes if i speed up to around 30 mph belt will release but hard to buckle while driving.
Complaint filed: 2015-02-11
Components: STEERING
while driving at highway speeds on a hot day, the steering wheel sticks in the straight ahead position. when you notice this and use the steering wheel to correct it feels a locked. this is very disconcerting at highway speeds due to the fact that in inordinate amount of pressure is required to get the steering wheel to respond. when it does respond, because of the amount of force being used, it causes a change of course that could take you into another lane. researching this problem has led me to find that not only does bmw know of the problem they refuse any action and put the $3500 bill squarely on the owner. in my mind this is clearly a safety issue that needs to be addressed with the recall. *tr
Complaint filed: 2016-09-13
Components: FUEL/PROPULSION SYSTEM
tl* the contact owns a 2005 cadillac xlr. while driving approximately 70 mph, the vehicle lost power. the vehicle was towed to the dealer where it was diagnosed that the fuel pump module needed to be replaced. the vehicle was repaired; however, the failure recurred. the vin was not included in nhtsa campaign number: 11e009000 (fuel system, gasoline). the manufacturer was notified of the failure. the approximate failure mileage was 63,000. the vin was not available.
Complaint filed: 2015-11-13
Components: SUSPENSION
tl* the contact owns a 2002 ford windstar. the contact received notification of nhtsa campaign number: 10v385000 (suspension). the vehicle was taken to the dealer where it was confirmed that the rear axle needed to be replaced. the technician stated that the part had to be ordered, but the repairs would be performed outside of the recall remedy. the dealer declined to repair the vehicle under the recall remedy. the manufacturer was not notified of the issue. parts distribution disconnect.
Complaint filed: 2015-06-08
Components: AIR BAGS
tl* the contact owns a 1995 honda accord. the contact stated that the air bag warning light illuminated. the vehicle was taken to a dealer where it was diagnosed that the driver side frontal air bags needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. updated 06/22/15.*jb ma 08/13/15 updated 10/19/2017*cn
Complaint filed: 2016-11-29
Components: STRUCTURE
tl* the contact owns a 2003 hyundai sonata. the contact stated that while driving approximately 25 mph and making a right turn, there was a loud noise coming from the vehicle. in addition, the vehicle began to shake violently. upon inspection, it was discovered that the sub frame had fractured due to rust and corrosion. the cause of the failure was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 139,000.
Complaint filed: 2015-06-15
Components: AIR BAGS
2004 honda accord. consumer writes in regards to airbag replacement part not available to complete recall notice. *smd updated 8/10/15*cn the consumer stated the airbags were replaced by the dealer under recall. updated 11/24/2015*js
Complaint filed: 2021-04-25
Components: SUSPENSION
both of my rear tires are leaning in and looks like the camber bolts have broken off and could really cause a bad accident even death if i didn't see it. i travel 1800mi a week and just had a blow out because tires wore so bad and they are only a year old.
Complaint filed: 2019-05-23
Components: UNKNOWN OR OTHER
frame is rotting huge holes in frame. vehicle has less than 110k miles
Complaint filed: 2024-01-09
Components: STRUCTURE
the contact owns a 1997 chevrolet silverado 1500. the contact stated while driving at 55 mph, the corner of the front seat fell through the floor structure. no warning lights were illuminated. the vehicle was taken to an independent mechanic where it was stated that the subframe needed to be replaced. the vehicle was not repaired. the dealer was contacted and stated that the original frame to repair was unavailable. the manufacturer was contacted. the failure mileage was 75,000.
Complaint filed: 2014-03-23
Components: STRUCTURE
this winter while washing the undercarriage of my 1999 ranger, i noticed the frame at the drivers side rear shock mount is rusted through. after further inspection, i see that the frame at the rear bumper mounts is also severely rusted. the bed supports that run perpendicular to the frame are also severely rusted. *tr
Complaint filed: 2014-08-08
Components: AIR BAGS
tl* the contact owns a 2002 jeep liberty. the contact received notification of nhtsa campaign number: 12v527000 (air bags) and nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) however, the parts to do the repairs was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2014-08-24
Components: SERVICE BRAKES
i was backing up my suburban to attach and move my camper. i had just returned from a short trip to the grocery store, brakes were fine at that time. upon the 3rd or 4th time i pressed the brake pedal while backing up, the pedal went to the floor. no brakes. i was on fairly level ground, so moving it to park stopped what little motion i had. there was never an indication of spongy brakes. never an indicator on my dash of a brake issue, i just immediately lost all braking function. at this time it's sunday and i'm waiting on monday to contact a mechanic. i have fluid leaking from above the side frame member on the drivers side, under the rear door on the passenger side. i still don't have an indication of failure on my dash. i realize cars rust, i live in michigan. but the failure is what disturbs me. supposedly gm has a dual line system, but i had no or very little stopping power on a 6000lb vehicle. had i been in motion or even towing my camper, the results could have been catastrophic. i understand there is an investigation still open on these vehicles. it is not terribly time sensitive that this vehicle get fixed, so if you'd like to inspect i'll need contact immediately. otherwise i will get it to a mechanic for repair. *tr
Complaint filed: 2014-01-10
Components: VEHICLE SPEED CONTROL
while merging onto the interstate the accelerator continued to accelerate even after i took my foot off the pedal. the rpm's were in the red and nothing i did would correct the problem. the vehicle continued to accelerate. i had to apply both feet to the brake pedal and press as hard as possible to slow the vehicle down. i was able to pull off to the shoulder and jammed the truck in park and the engine stopped. *tr
Complaint filed: 2015-07-22
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v312000 (air bags); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2017-04-16
Components: STRUCTURE
extensive rust all over the under-body and frame of the vehicle, despite regular car washes to rinse off any salt.
Complaint filed: 2014-06-23
Components: SUSPENSION,STRUCTURE
i bought a 2000 dodge grand caravan new in november of 2000. it now has 244,000 miles and still runs very good. i take care of it and do most needed repairs myself. i noticed a few years ago, some rust forming at the top of the strut towers never knowing of the service bulletin issued by chrysler/dodge on october 14, 2002 - bulletin 23-044-02. i would have paid more attention to this issue if i would have known about the bulletin at the time it was issued. last friday june 20th, i was pulling into the parking lot at my office and the strut tower actually snapped in half, not at the top where the rust was! i've never seen this happen on any vehicle before. thank goodness i was only traveling about 10 mph when it happened. the bottom line is that i should have been made aware of this very serious safety issue 12 years ago and this should have been a recall, not a service bulletin. *tr
Complaint filed: 2024-09-04
Components: SERVICE BRAKES
i have issues with brakes calipers that pistons are made of phenolic material, replaced calipers multiple times and will fail in as little as one trip and when using rv in hot weather or too much braking like in the city even if is cold the brakes are constantly locking up to the point where the wheels won't turn, and burn i have to pull over when this happens and wait and hour or two while the brakes are smoking on the side of the road and my wife with a fire extinguisher afraid that the rv was going to burn then i reach inside with a tool to break them loose. i do not have more options for the repair as the calipers pistons are the problem every time and it became very dangerous to drive around anymore, i don't often complain of things but this is a safety issue that affected many of this vehicle owners with this type of caliper pistons. at this time the brakes are not the problem is the calipers pistons that fail no matter how old they are, as they heat up they warp or deform causing them to stick inside the hub of the caliper, i need assistance to correct this issue since ford has not provided a fix for that, i did not want to reach this point of filling a complain because is not me but if they made a bad part for the vehicle it need to be updated. i will buy the parts if there is a replacement available that wont stick inside calipers when is hot. please note that the brakes calipers have been replace all of them then failed the same way within the first or second drive if driving down hills or traffic areas, is been confirmed that the issue is unrelated to other brake components. thank you for your assistance.
Complaint filed: 2014-10-26
Components: STRUCTURE
paint peeling on roof gutter and door around windows. *tr
Complaint filed: 2014-10-24
Components: AIR BAGS
air bag recall. *tr
Complaint filed: 2016-09-18
Components: WHEELS
f-350 crew cab 4x4, dually truck with ford factory aluminum alloy wheels. the right front wheel starting leaking air and when checked, a crack beginning at the valve stem was propagating toward the center of the wheel and cracks were also developing along the base of the spokes, circumscribing several spokes. took the left side front wheel off and observed the same circumscribing cracks developing at the base of the spokes. potentially separating the wheel center from the tire. the leaking tire/wheel has been removed from the vehicle, the other cracked wheel is still on the truck, only have one spare available.
Complaint filed: 2015-09-16
Components: SERVICE BRAKES
went to stop at traffic light and experienced brake line rupture due to excessive rust. had to use emergency brake to coast to a stop. fortunate no cars were in lane.$1200.00 for repair of lines.
Complaint filed: 2014-09-12
Components: SERVICE BRAKES
tl* the contact owns a 2001 chevrolet silverado. while driving approximately 15 mph, the vehicle failed to respond when the brake pedal was depressed. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 40,000.
Complaint filed: 2014-08-11
Components: SERVICE BRAKES
tl* the contact owns a 2004 pontiac g6. while driving 65 mph, the vehicle failed to come to a complete stop when the brake pedal was depressed. the failure occurred twice. the vehicle was not diagnosed or repaired. the manufacturer was notified. the approximate failure mileage was 100,272.
Complaint filed: 2014-09-25
Components: SERVICE BRAKES
i was driving on the highway at approx. 60 mph. when all of a sudden i heard a chiming noise and my "service brake system" alert came on! i then attempted to slow down and to my unfortunate discovery the brake pedal went straight to the floor. (scary) i let the vehicle coast a bit to slow down and tried pumping my brakes. now please keep in mind i was driving with my 2 children in the back seat. (scarier) i was able to slowly stop and pull over. i discovered the rear brake line was leaking. long story short my husband came and was able to drive it home. but basically by the grace of god!!! i did some researching- calling a few different dealership and service locations and was told it would cost anywhere from $1,500 to $600.00 to have the lines replaced,ect. i am furious that gm is trying to throw this on the consumer stating this was a "maintenance issue". i have read numerous stories of people (real people) having this same problem, but gm wants to say this is out fault!!?!?!? no way. is there any recourse? thank god we did not have an accident. *my husband had a friend of his who works on vehicles take a look and stated the lines were completely rusted and corroded!!* *tr
Complaint filed: 2014-07-12
Components: ELECTRICAL SYSTEM
car key goes in ignition and will not turn. this is a danger when you can not start the car and get out of a dangerous situation. i read on line many other pilots with the same problem. honda has a bad part. honda wants $500 to fix a bad part that needs to be recalled. *tr
Complaint filed: 2015-11-03
Components: ELECTRICAL SYSTEM
dashboard is collapsing causing electrical failureas well as burning melting plastic behind the dash compartment. it is an ongoing issue. dealer claims it is "cosmetic" tell that to my electrical system.
Complaint filed: 2015-02-19
Components: ELECTRICAL SYSTEM
was driving down interstate looked at speed it was pegged out way past 120 i know i was not going that fast i was getting passed then when i stopped it only come down to about 110 says u r running 100 sitting still. *tr
Complaint filed: 2015-11-17
Components: STRUCTURE
tl* the contact owns a 2000 toyota tundra. while the vehicle was being inspected, the inspector observed that the rear driver and passenger side of the frame were corroded. the vehicle was taken to a dealer where it was confirmed that the rear frame was severely corroded and needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the vin was included in nhtsa campaign number: 09v444000 (structure). the failure mileage was approximately 108,716. updated 2/4/16 *cn the consumer was informed by two toyota dealers, the vehicle was too old repair. the consumer then received a call from another dealer, who stated they would repair the frame. however, there was a possibility it could take three months or longer. as of 1-6-16 the dealer still had the truck in their possession. updated 04/6/16.*jb
Complaint filed: 2015-12-19
Components: AIR BAGS
fire in right front dash area( passenger side) to the right of the air bag. broke/melted front window/wiper blade, burned a 12" square hole in the dash. while driving the vehicle the driver smelt something burning-no signs of smoke, the vehicle was driven and parked over night. the damage was noticed the next morning.
Complaint filed: 2015-04-14
Components: AIR BAGS
tl* the contact owns a 2005 chevrolet trailblazer 360. the contact stated that when the ignition was turned to the on position, the front air bag warning indicator illuminated. the failure recurred continuously. the vehicle was not taken to a dealer or diagnosed. the manufacturer was not made aware of the failure. the approximate failure mileage was 120,000.
Complaint filed: 2015-07-01
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 chevrolet malibu. the contact stated that several attempts had to be made before the vehicle could start. the contact stated that the vehicle was powered off and back on until the anti theft warning indicator illuminated. the vehicle was able to be started after the anti- theft warning turn off. the failure recurred on multiple occasions. the vehicle was taken to the dealer. the technician diagnosed that the lock cylinder and key were faulty and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 145,000.
Complaint filed: 2014-04-01
Components: AIR BAGS
i took my 2002 jeep liberty into david dodge in glenn mills, pa to have the m35 airbag recall performed. the airbag light was on. after the recall procedure was performed, the dealership informed me that the light had not gone out and that the front, left impact sensor needed to be replaced ($312). i am reporting this issue so there is a record in case other jeep owners experience the same thing or, if a later investigation reveals a this was a faulty sensor or, as a result of the original m35 airbag recall issue. *tr
Complaint filed: 2015-08-31
Components: STRUCTURE
tl* the contact owns a 2002 ford ranger. the contact stated that the vehicle had not passed inspection due to rusting on the axle and the subframe on the front driver side. the contact stated that the failure recurred. the vehicle was taken to an independent mechanic who stated that the front frame was unable to be repaired. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 56,000. the vin was not available.
Complaint filed: 2015-07-16
Components: SERVICE BRAKES
tl* the contact owns a 2003 winnebago sightseer. while driving approximately 50 mph, the steering wheel independently veered to the left. the contact noticed that the brake pedal was higher than usual. while reversing to park the vehicle, the brake pedal extended to the floor when it was depressed. the contact noticed smoke emitting from the front driver side brake. the contact also noticed that the calipers on the front driver side wheel were sticking in the applied position. the abs sensor was also melted and damaged. the contact was an independent mechanic and diagnosed that the brake pads, abs sensor assembly, and the caliper assembly needed to be replaced. the contact had not yet repaired the vehicle. the manufacturer was notified of the failure and stated that the vehicle was not included in nhtsa campaign number: 09v186000(service brakes, hydraulic). the approximate failure mileage was 49,000.
Complaint filed: 2017-08-07
Components: AIR BAGS
tl* the contact owns a 2005 audi a6. the contact received a recall notification for nhtsa campaign number: 16v382000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called an unknown dealer who stated that they did not have any parts available. the manufacturer was notified of the issue and confirmed that parts would not be available until three months. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2015-03-10
Components: SUSPENSION
tl* the contact owns a 2002 ford windstar. while pulling out of a residential driveway, the contact noticed that the rear passenger wheel was leaning outward. after inspecting the vehicle, the contact determined that the rear axle had rusted and fractured. the contact was made aware of nhtsa campaign number: 10v385000 (suspension); however, the vin was not included in the recall. the vehicle was not repaired. the failure mileage was 100,000.
Complaint filed: 2015-07-06
Components: AIR BAGS
the dash board on the passenger side of the car has two identical cracks about 10" apart parallel and opposite the other. i believe it is the airbag pushing up through the dash board. my main concern is the airbag is going to deploy without cause and hurt someone and/or cause an accident.
Complaint filed: 2018-09-12
Components: STRUCTURE,SEATS
the spring on the driver seat broke not very heave peaple driving the car. body of the car i have 2 impalas 2002 and 2004 both are rusting under the doors and at the quarter panels i look at all impalas around the age of both of mine and 90% of the are rusting in the same spots. my cars were rustproofed and underneith it is a mess you cant hardly get a jack under both of them. i keep them garage kept since we got both of the i will never own a impala again.
Complaint filed: 2019-02-20
Components: AIR BAGS
takata recall i have a 2004 pontiac vibe that was part of two takata recalls, one which was done before i purchased the car. recently after the gm dealership worked on it and replaced the passenger airbag on the vehicle, the red airbag light on the tachometer started glowing and has glowed since. i have another 2005 vibe that has a similar issue that i just reported. gm and the dealership refused to fix the issue. this light was triggered after the recall was performed at the dealership. why wouldn't this be covered and fixed if during the recall? instead gm and their dealership say that it isn't under warranty and their would be a diagnostic charge of $99 plus a cost to fix the issue. seems like a safety issue and it was caused by the recall work.
Complaint filed: 2015-07-07
Components: AIR BAGS
the vehicle hasn't been in any accidents which i am very thankful for considering the air bags may or may not work. the air bag light is on and the dealership has reset it several times. the car won't pass inspection with the light on. i am a recent college graduate on a fixed income. i need the car for transportation to work and at this time don't have the funds to get it fixed if there is a problem with the air bags. i need the kia dealership to consider calling a recall on these airbags due to a safety issue especially if there was an accident and the bags wouldn't deploy. i need to be able to get this car inspected with little cost to me.
Complaint filed: 2014-08-21
Components: SUSPENSION,TIRES,WHEELS
i had uneven wear on my tires that were the original tires from the factory. i bought the car new from the ford dealer. i was told that the tire specs and brand were not the ideal type for this kind of vehicle. no warranty coverage given. i did buy michelin at owl and they have held up to present 2014 at 106250 miles. *tr
Complaint filed: 2014-09-21
Components: SERVICE BRAKES
antilock brake light comes on and want go off. brakes works fine. *tr
Complaint filed: 2016-05-05
Components: SERVICE BRAKES
purchased my 2002 chev malibu new! has 39000miles on it ,granted, car is 14yrs old but in mint condition . its gone through 3 sets of rotors ,3 sets of front pads, 2 sets of calipers and one set of brake lines, both front hub bearings twice!! .there s a serious problem with the design of thier brake system design!!
Complaint filed: 2015-09-23
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 1500. the contact received notification of nhtsa campaign number: 14v770000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.
Complaint filed: 2015-07-10
Components: SUSPENSION
tl* the contact owns a 2004 dodge ram 2500. while the vehicle was being serviced by the dealer, the technician informed the contact that the vehicle's upper, lower, and u joints were fractured. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 154,000.
Complaint filed: 2016-04-08
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 toyota corolla. the contact received notification of nhtsa campaign number: 15v285000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the contact also received notification of nhtsa campaign number: 15v043000 (air bags). the dealer did not give a specific date for when the part would become available. the manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. the contact was not experiencing a failure. parts distribution disconnect. parts distribution disconnect.
Complaint filed: 2018-06-30
Components: STRUCTURE
2000 jeep wrangler frame rusted completely out !
Complaint filed: 2014-06-25
Components: AIR BAGS
tl* the contact owns a 2002 honda accord. the contact stated the air bag warning indicator was illuminated. the contact was made aware of nhtsa campaign id number 11v260000 (air bag) however, the vin was not included on the recall. the manufacturer was made aware of the problem. the approximate failure mileage was 92,000. updated 08/19/14*lj updated 08/23/2017*ct
Complaint filed: 2016-09-19
Components: STRUCTURE
tl* the contact owns a 2001 ford windstar. while driving 35 mph, the contact heard a noise on the floorboard and the check engine and brake indicators illuminated. the vehicle was taken to a local dealer where it was diagnosed that the subframe was rusted beyond repair. the technician stated that the option was a complete replacement of the frame. the manufacturer was made aware of the failure and stated that the recall expired after three years. the failure was not remedied. the failure mileage was approximately 95,000.
Complaint filed: 2014-06-08
Components: ELECTRICAL SYSTEM
while i am driving i often smell burning plastic i could not tell where it was coming from. i called gm and the representative told me that it was coming from my dash behind my steering wheel. i also have noticed that after i have driven anywhere my key, after i have taken it out of the ignition, is really hot. the longer i drive the hotter my key becomes. when i called gm about this problem the representative told me that she can not tell my why my key got hot. when i asked her about the recall on my car that i had seen on the news she told me that it is not an official recall and she can not do anything about it. they also informed me that i can take it into a dealership to get it looked at but it would have to be out of pocket. i have talked to gm multiple times and they have told me only that the recall would be vin specific, i don't understand how it is vin specific if i am telling them that my car is not right. i really would just like my car looked at for the parts that are supposed to be recalled before something bad happens to me or my passengers. i also believe that since this is a known issue i should not have to take it to a dealership to get looked at and pay hundreds of dollars out of my pocket. *tr
Complaint filed: 2014-10-06
Components: STRUCTURE
i have two safety related issues with this vehicle. 1) the front subframe has holes due to rust. 2) the front passenger floor board is rusted through with a hole approximately 10" x 20". i took that car to fred martin nissan for an inspection. they stated that these issues are not covered by warranty, recall or goodwill campaign. these issues appear to be manufacturing defects. *tr
Complaint filed: 2014-10-31
Components: SERVICE BRAKES
2002 acura tls: intermittent sever right front wheel braking causing vehicle to leave lane of travel at various speeds (25-55 mph). replaced yaw sensor, no change. replaced front wheel sensors, no change. scanned for codes without result. technician contacted tech line and sent snapshot of vsa. all tests normal including voltages and connector pin fit at vsa control unit, lateral acceleration sensor connector and connector 204. contacted acura customer service, but we're not willing to provide any additional assistance due to mileage of vehicle. the only way to drive the car safely is to deactivate the vsa manually after starting the vehicle each time. last option is to replace vsa control module (quote for new part 39780-s0k-a01 vsa unit $1,031.46, plus labor). *tr
Complaint filed: 2014-06-24
Components: STRUCTURE
tl* the contact owns a 2003 dodge ram 2500. the contact stated that the dash board developed a crack with sharp jagged edges. the vehicle had not been repaired. the manufacturer was made aware of the problem. the approximate failure mileage was 146,000.
Complaint filed: 2015-05-05
Components: STRUCTURE
sticky melting dashboard. *tr
Complaint filed: 2014-02-06
Components: AIR BAGS
2004 jeep grand cherokee. consumer writes in regards to air bag system occupant restraint control module recall notice. *smd the consumer stated there has been no follow-up instructions from chrysler concerning the recall and no repairs have been made.
Complaint filed: 2018-10-09
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 acura mdx. when the vehicle was in any gear, the key could be removed from the ignition. the contact stated that the vehicle exhibited the same symptoms as listed in nhtsa campaign number: 12v573000 (electrical system). the vehicle was not taken to a dealer to diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was approximately 120,000.
Complaint filed: 2016-07-05
Components: SERVICE BRAKES
after going through stop and go traffic in harrisburg pa the brakes gave out completely with the brake pedal going to the floor in slow traffic. there was a tiny bit of braking and the vehicle coasted on the shoulder to a stop. lots of smoke from the brakes front and rear. repair was over $2200 to change the left rear brake caliber that had hung up. front right bake over heated as well melting the speed sensor and cable. workhorse/international claims that this p32 chassic is not part of the brake recall even though it has defective brake calibers. 2001 damon daybreak rv only has 16k miles. it would be wise to advise all workhorse p32 chassis rv owners that their rv could catch fire or fail to stop and be involved in an accident. i would like to encourage the dot to force workhorse/international to do the right thing and recall this chassis and replace the brake calipers.
Complaint filed: 2018-11-14
Components: STRUCTURE
tl* the contact owns a 2002 toyota tacoma. the contact took the vehicle to toyota of portland (55 ne broadway st, portland, or 97232, (503) 284-1105) to be repaired per nhtsa campaign number: 12v542000 (tires). the contact was informed that the recall repair could not be performed due to excessive rust on the vehicle's frame. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 212,000.
Complaint filed: 2015-09-24
Components: VEHICLE SPEED CONTROL
tl* the contact owns a 2003 mercury sable. while driving 45 mph, the contact attempted to decelerate; however, the vehicle failed to stop. the contact immediately shifted the vehicle into neutral and avoided a collision. the contact brought the vehicle to an independent mechanic and was informed of a customer service campaign. the manufacturer and dealer stated that the vehicle was not included because it was manufactured in another plant. the vehicle was not repaired. the failure mileage was 123,000.
Complaint filed: 2019-11-03
Components: AIR BAGS
hit a guardrail on the parkway and only the passenger airbag deployed.
Complaint filed: 2017-03-17
Components: STRUCTURE
tl* the contact owns a 2001 mazda tribute. the contact stated that when the vehicle was taken to be serviced under nhtsa campaign number: 14v174000 (structure), the technician informed that the rear bolts on the vehicle were rusted and unrepairable. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 94,015.