vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2014-11-03
Components: STRUCTURE
my truck is only 10 years old and the frame is all rotten out i think it is a very serious thing if you are driving along and it breaks. *tr
Complaint filed: 2016-04-28
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 mazda mazda6. the contact stated that air bag warning indicator had illuminated. the contact received notification of nhtsa campaign number: 15v382000 (air bags) however the parts to do the repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. the manufacturer was not notified of the failure. the failure mileage was 121,000. parts distribution disconnect.
Complaint filed: 2017-09-08
Components: AIR BAGS
air bag indicator and seat belt not on indicators keep coming on intermittently. dealer can't do anything about it unless these indicator comes on when they do the test drive. so it's not always reproducible by the dealership.
Complaint filed: 2018-12-05
Components: FUEL/PROPULSION SYSTEM
fuel leaking from attach point of fuel crossover tube and passenger side fuel rail.
Complaint filed: 2018-11-06
Components: STRUCTURE
the dashboard is cracking up very bad
Complaint filed: 2015-01-23
Components: STRUCTURE
i'd 2005 tl, yes was just turn 10 yrs . my dashboard was cracking. i hardly heard anything like that. dealer corporate don't want to deal with me. it's not safe for me to drive with cracking dashboard. next thing someone told me i might had defects dashboard. anyhow i don't know what to do now. *tr
Complaint filed: 2014-09-29
Components: SERVICE BRAKES
fast moving traffic, dry weather. all of a sudden car applied brakes, thought i was having one of the tires breaking into pieces. this lasted until i pulled over and stopped, never experienced anything like this. an inexperienced driver in this fast traffic surely would have had an accident, maybe even fatally. anyway, i saw nothing broken, all tire in tact, so i continued. this was in fl and having just purchased the vehicle the night before, i was on a long journey to my home state de. it did happen a couple of more time with lighter impact. today is monday sept.29th, i am back and have been researching mbenz forums and found out, not definite, people believe it is yaw sensor. i believe this is a serious issue and needs to be dealt with as soon as possible. *tr
Complaint filed: 2016-01-28
Components: ELECTRICAL SYSTEM
tl* the contact owned a 2002 pontiac grand prix. the contact stated that the vehicle caught fire without warning. the fire department extinguished the fire. there were no injuries. the vehicle was towed and deemed destroyed. the manufacturer was made aware of the failure. the failure mileage was 120,000.
Complaint filed: 2017-07-11
Components: STRUCTURE
tl* the contact owns a 1998 honda passport. the contact stated that the vehicle exhibited severe rust on the rear passenger side frame. the contact received a recall notice in nhtsa campaign number: 10v436000 (suspension) was received back in 2011 and the vehicle was repaired at williams honda in traverse city, michigan. the vehicle was treated with an anti-corrosive compound. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 179,000.
Complaint filed: 2015-04-21
Components: AIR BAGS
i took my car in for service to my local dealership on 3/23/15, which i booked online. i was able to book my recall service for the airbag inflater online as well, which no issues. i was asked when i brought in the car if i had called to order parts, i had not as there was no indication when i booked that i needed to do so. i was simply told parts would be ordered for me and they would let me know when they were in. after two weeks i called the dealership to inquire on my ordered parts, i was told parts can take "2 to 3 days or one to two months" to get in due to a backlog. i contacted honda via social media and was told that someone would be in touch with me. two weeks later i still have yet to receive parts, hear from my local dealership or hear from anyone in honda's customer service department. my initial recall notice indicates this is a potentially life-threatening, dangerous issue that needs to be addressed, and yet despite my best efforts i am still stuck with faulty parts and no timeline for repairs. a two month wait for parts in a dangerous recall is irresponsible and potentially leaves me liable in the event of an accident involving these parts as i have been notified of their danger but otherwise unable to replace them. *tr
Complaint filed: 2023-12-08
Components: AIR BAGS
motor vehicle accident head on and the airbags did not deploy.
Complaint filed: 2014-11-19
Components: STRUCTURE
tl* the contact owns a 2005 acura tl. the contact stated that the dashboard experienced cracking on both the driver and passenger sides near the location of the air bags. the vehicle was not diagnosed or repaired. the manufacturer was notified. the vin was not available. the failure mileage was 67,000.
Complaint filed: 2014-05-29
Components: ELECTRICAL SYSTEM
previous weeks before car was indicating anti theft after resetting the days to follow car shut of while driving. on may 25th 2014 while driving down road car suddenly pulled hard to the right causing the vehicle to jump the curb and strike a fire hydrant. some concern about the possibility of it being the ignition switch and was searching for other instance of the same problem. also shifter appeared to be getting stuck and you had to maneuver the key and the shifter to release the key. *tr
Complaint filed: 2018-03-27
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
the problem is the cruise control cable can come a loose from the throttle body when the accelerator is pressed. when the driver releases the accelerator, if the cruise control cable has come loose, the fitting at the end of it can get jammed in the cam that rotates the throttle plate, and it won allow the throttle to close, causing the engine rpm to stay high. this can happen randomly. it may happen while driving, and it can be duplicated when the car is in park. several other people have had this concern. i "googled" throttle sticking on 04 taurus, and came back with several hits, including some shadetree fixes. i feel this should be a recall as it can lead to a crash if the brakes arent powerful enough to overcome the engine's power output or the driver doesnt think to turn the ignition off (or they turn the key too far and lock the steering too) and/or engine/transmission damage.
Complaint filed: 2015-01-12
Components: ELECTRICAL SYSTEM
first my temp gauge started reading incorrectly. the needle would point way outside the normal range of the gauge, often straight downward. then my speedometer stopped working. at a full stop it says i'm going between 50 and 65 mph. i've read online that this is apparently a big problem for this model and year (several repairs per week) and yet there's no recall? *tr
Complaint filed: 2015-01-02
Components: SERVICE BRAKES
my abs light keeps coming on. it goes out when the car is turned off but comes back on after driving a coupl of miles. *tr
Complaint filed: 2016-01-28
Components: SERVICE BRAKES
tl* the contact owns a 2004 chevrolet silverado. the contact stated that while driving at approximately 30 mph, the brakes suddenly failed and the driver lost control of the vehicle. as a result, the contact crashed into a ditch. the contact indicated that when depressing the brake pedal, it extended to the floorboard. the independent mechanic examined the vehicle and discovered that brake lines had rusted. the contact also discovered that the frame, the rocker panels and the tailgate hinges had also rusted. the manufacturer was notified of the failure. the failure mileage was 113,000. the vin was not available.
Complaint filed: 2017-05-04
Components: STRUCTURE
tl* the contact owns a 2001 ford focus. upon driving over a speed bump at an unknown speed, the contact heard an abnormal noise and the vehicle swerved. after reaching her destination, the contact inspected the vehicle and noticed that the subframe was completely corroded. the vehicle was inspected by an insurance adjustor who confirmed that the rear subframe was corroded and needed to be replaced. the manufacturer was made aware of the issue. the failure mileage was 115,909.
Complaint filed: 2015-09-14
Components: SERVICE BRAKES
while driving on interstate 676 approaching a traffic stop i pushed on the breaks and the pedal went to the floor forcing me to try to avoid a collision in front as i tried to turn into the middle lane veering right i hit the drivers side door of another car. i immediately took the tahoe to a repair shop who said my break lines were corroded ant the break fluid came out of them ilve in northeast pa where salt on the roads if used a lot in the winter.
Complaint filed: 2020-08-12
Components: AIR BAGS
tl* takata recall. the contact owns a 1998 honda cr-v. the contact received notification of nhtsa campaign number: 20v026000 (air bags) however, the part to do the recall repair was unavailable. the contact called honda of santa fe (7511a cerrillos rd, santa fe, nm 87507; (505) 471-7007) where it was confirmed that the part was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2015-01-06
Components: ELECTRICAL SYSTEM
2001 chevrolet malibu. consumer states got repairs done due to recall. but have yet to receive reimbursement. *ta the consumer stated the vehicle would not start. the ignition cylinder was replaced. *jb
Complaint filed: 2016-04-04
Components: SERVICE BRAKES
my chevrolet s10 regular cab 2dr leaks brake fluid. i have to keep putting brake fluid into the brake fluid reservoir, making the vehicle's brake system unreliable and unsafe. the brake pedal goes all the way to the floor and i have no idea whether the brake fluid is getting to the parts it needs to be operable and safe.
Complaint filed: 2014-10-27
Components: ELECTRICAL SYSTEM
faulty fuse panel in engine compartment (the one situated on top of the battery, not the panel in the cabin). *tr
Complaint filed: 2014-11-03
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 buick century. the contact stated that the key was difficult to turn in the ignition switch and the alarm security warning light illuminated. the failures occurred on numerous occasions. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the vin and failure mileage were unavailable.
Complaint filed: 2017-12-11
Components: ELECTRICAL SYSTEM
this past may, my air bag sensor light kept coming on and staying on. i brought the car to my local jeep dealer. they diagnosed a faulty impact sensor, left side and replaced it at a cost to me of $297.10. today, six months exactly after that visit, the air bag light came on and stayed on. i am bringing it in to be looked at tomorrow.
Complaint filed: 2014-07-22
Components: STEERING
tl* the contact owns a 1999 chevrolet corvette. the contact stated that while reversing, the steering wheel seized. the vehicle was towed to the dealer, who repaired the vehicle. the contact stated that the vehicle was repaired under nhtsa campaign id number: 04v060000 (steering), however the failure recurred on two separate occasions. the manufacturer was notified of the failure. the approximate failure mileage was 33,000.
Complaint filed: 2015-03-14
Components: ELECTRICAL SYSTEM
i have had my car since november 2014. i go into the mall for a few hours and come back out to start my car and the key would not turn in the ignition. i turned the steering wheel and everything else i could think of. still nothing. i have it towed to a gmc ( winegardner brandywine maryland). they tell me i need a new ignition lock cylinder ( $851.00) because i can not afford that hefty repair i have it sent to my personal mechanic and the car turns on perfectly for him. i don't understand how a car can go a week and a half without turning on. multiple people tried the key and then the car turns on. i don't feel safe driving this car at all. after looking at recalls and other complaints this car is garbage. *tr
Complaint filed: 2014-10-29
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 cadillac deville. while driving approximately 60 mph, the vehicle stalled without warning. the vehicle was taken to the dealer where it was diagnosed that the cam sensor needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was not notified of the failure. the failure mileage was 123,000.
Complaint filed: 2017-07-04
Components: STRUCTURE
while washing the car a chip came off the trunk. there after the paint continued to flake off the rest of the car. the car has less than 100,000 miles
Complaint filed: 2016-03-10
Components: SERVICE BRAKES
the brake proportioning valve is failing, this part delivers breaking fluid ti each break. the dealer can not get the part, i have tried to find it on the internet with not luck. since this is critical to safety i should not drive the car, however at times i must. the car has about 165,000 miles. they have to provide safety belts for life, why not break systems? since it was in for service this came up, no incident happened
Complaint filed: 2014-05-26
Components: SERVICE BRAKES
abs/brake light have been on and off for years now.changed all brake pads .and brakes.still come off and on sporadically. new tires.nope.all new brake system.nope.brake fluid, changed and checked over and over.nope.tired of going to get the car serviced and every one guessing at it.got no more money to throw at the lemon of a car! *tr
Complaint filed: 2017-10-24
Components: AIR BAGS
takata recall - unit 1 - the van, other driver. unit 2 - our tundra, our son harker heights, texas march 1, 2015 my son, who was a minor, [xxx] unit 1 was traveling north on east fm 2410 when unit 1 began to turn left on a green light onto stillhouse lake road in turning lane. unit 2 was traveling south on east fm 2410. as unit 1 turned unit 2 struck unit 1 in the right rear. unit 1 failed to yield the right of way. unit 2 was considered totaled and the airbag never deployed. our son did not go to the hospital that day but did a few days later because of some shoulder stiffness and neck issues. we were blessed he was able to walk away. texas farm bureau is our policy we filed it under six month auto policy: [xxx] claim: [xxx] date of loss: 03/01/2015 view details description of loss son,[xxx] was driving veh going south on east fm2410 when he was struck by a 2014 toyota sienna what failed to yield the right of way airbag never deployed coverage amount paid collision 9725.87 medical-personal injury protection 1993.17 information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2016-07-06
Components: SERVICE BRAKES
tl* the contact owns a 2004 nissan pathfinder. when the vehicle was started, the abs and vehicle dynamic control warning lights illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the vin was not available. the failure mileage was approximately 103,000.
Complaint filed: 2017-12-29
Components: SERVICE BRAKES
tl* the contact owns a 2004 jeep grand cherokee. while driving 60 mph, the brake pedal failed to work without warning. the contact applied the front brake to stop the vehicle. the contact was an independent mechanic and diagnosed that the rear brake line was fractured. the vehicle was repaired. the vehicle was not taken to the dealer. the manufacturer was not contacted. the approximate failure mileage was 170,000. *tt *tr
Complaint filed: 2016-04-05
Components: STEERING
tl* the contact owns a 2005 bmw z4. the contact stated that the steering wheel was extremely tight. in warmer temperatures, the steering wheel veered to the right or left independently. the contact had to apply force to correct the failure each time it occurred. the vehicle was not included in nhtsa action number: pe10020 (steering). the vehicle was not inspected and diagnosed. the manufacturer was notified of the failure and provided no permanent remedy or recommendation to correct the failure. the approximate failure mileage was 40,000.
Complaint filed: 2016-06-03
Components: AIR BAGS
air bag light on instrument panel has come on.
Complaint filed: 2016-10-07
Components: STRUCTURE
frame rust - car is basically not safe to drive
Complaint filed: 2017-01-24
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 jeep liberty. the contact experienced difficulty starting the vehicle. the vehicle was taken to an independent mechanic where it was diagnosed that the battery needed to be replaced. the battery was replaced, but the issue persisted. the vehicle was not diagnosed or repaired a second time. the manufacturer was notified of the failure. the failure mileage was 200,000.
Complaint filed: 2021-01-10
Components: STRUCTURE
crake in frame
Complaint filed: 2014-08-07
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 saturn sc. when the contact inserted the key into the ignition, the key would not turn to the on position properly. in order for the vehicle to start, the contact had to tamper with the key and ignition switch. the contact also stated that the key would eject from the ignition while driving at any speed. a mechanic stated that the ignition switch malfunctioned. the manufacturer was notified. the approximate failure mileage was 185,000.
Complaint filed: 2021-12-10
Components: SERVICE BRAKES
there is a serious defect in the yaw rate sensors in these mercedes ml w163's. thank god i was driving down a secluded road and nobody was behind me, but my vehicles brakes locked up, on their own, even with my foot on the accelerator pedal, with no warning lights or warning signals. i have no error codes, and my vehicle is well maintained. there are many many people that are having the same issue with their mercedes ml's. some people have experienced this happening to them at freeway speeds. the yaw rate sensors are at fault, and send a signal to the abs pump which in turn locks up the brakes without even touching the brake pedal! this is extremely dangerous to everyone in the vehicle, and to any other vehicle in the area. people can die! again. this is a terrible defective function of a sensor that will spontaneously apply the brakes fully to lock up automatically with no persuasion from the driver. it is extremely dangerous and can cause fatal injuries. this has been researched thru many mercedes forums including benzworld.org, mbworld.org, mercedesforum.com, and ml w163 facebook forum, all of which many ml owners have experienced the braking system lockup, and in some cases accidents have occurred. another unfortunate issue in this happening, is that the brake lights do not light up when this sudden braking happens due to the yaw rate sensor malfunction. if there is a vehicle behind a mercedes ml when this sudden braking occurs, there is no warning lights, and can cause a serious accident and injury or death! many people, including myself, do not feel safe behind the wheel of our mercedes ml's for fear of the brakes locking up in their own because of this poorly programmed default function of a possible faulty yaw rate sensor. this is the worst default function to ever have a vehicle do. i now steer clear of other mercedes ml's in the road knowing they can automatically lock their brakes for no apparent reason. please research this and take action!
Complaint filed: 2014-08-21
Components: SERVICE BRAKES
to whom it may concern at gm, where do i start on the issues at hand on my 2004 chevrolet silverado? n. i contacted gm on the issue of the rusted out rear brake line, and of course it fell on deaf ears at gm. as you know, i lost my brakes in rush hour traffic after being cut off and almost slamming into the vehicle that cut me off. i had the truck towed, and the bottom line was, it cost me $240.00 and not to say someone could have been terribly hurt. the fact that i have a 2004 and it is 9 years old doesn't change the fact that the brakes rusted out premature. please note, this rust didn't happen overnight i'm sure it started many years ago. so please don't tell me about taking pride. gm should have taken the bull by the horns on this issue (recall) of rusted out brake line, but you chose to bury your heads in the sand hoping it went away. *tr
Complaint filed: 2017-02-27
Components: POWER TRAIN
tl* the contact owns a 2004 ford freestar. while driving 35 mph, the transmission made an abnormal noise and stalled. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 145,000.
Complaint filed: 2019-02-28
Components: AIR BAGS
turned on the a/c and dash cracked and white powder was coming out of my vents and now my heater is not working that happened on the passenger side, i think the airbag came open but did not deploy?
Complaint filed: 2017-08-16
Components: AIR BAGS
takata recall - i believe this is a takata recall, thought i can't find the information. i have a 2003 chevy trailblazer. we recently had a high impact collision resulting in injuries, directly as a result of a failure of airbags to deploy upon impact. the vehicle was in motion, traveling straight at approximately 45 miles per hour, when we struck another vehicle in the road illegally.
Complaint filed: 2020-08-26
Components: SUSPENSION,TIRES,WHEELS
tl* the contact owns a 2003 land rover n/a. the contact stated that he bought four tires that turned out to be manufacturer defects. the tires were federal tires, tire size 255/45/r20, and no dot given. the tires were providing such a rough and bouncy ride that two shock absorbers were busted in the front and back of the vehicle. the contact removed the tires and took them to an unknown tire dealer. the dealer attempted to rebalance the tires then informed the contact that two of the four tires were out of round. the dealer said the contact would have to speak to the tire manufacturer to get the tires replaced. the manufacturer had not returned a call to the contact in over eight months. the contact no longer owns the vehicle. the failure mileage on the vehicle was 109,000. the vin was not available. *bf *as
Complaint filed: 2014-03-30
Components: SERVICE BRAKES
without warning total brake failure. luckily more road to go down. brake line rusted through. *tr
Complaint filed: 2017-12-20
Components: STRUCTURE
tl* the contact owns a 2001 ford ranger. while driving, one of the vehicle's spare tires and half of the rear bumper detached from the vehicle. upon further inspection, the contact noticed that the front frame was rotted. the contact stated that the vehicle was diagnosed by an independent mechanic who stated that the front frame needed to be replaced. the vehicle was not repaired. the dealer was not contacted. the manufacturer was not notified of the failure. the approximate failure mileage was 80,000.
Complaint filed: 2015-04-14
Components: ELECTRICAL SYSTEM
i have been in contact with chevrolet on this. this auto has a branded title and has a faulty ignition switch. the key comes out when the car is running. we did not own the car when it was damaged so i don't know what caused that accident. i do know that there was very little damage to it. they are telling me they won't cover replacement of the switch because it has a branded title. i feel this says that my life is not as important and the person with a new vehicle. i have always been a chevrolet person and have had brand new ones so this is very disappointing to me. can anything be done about this? *tr
Complaint filed: 2019-08-05
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 pontiac vibe. the contact received notification of nhtsa campaign number: 18v883000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. holiday automotive (321 n rolling meadows dr, fond du lac, wi 54937) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not contacted to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2020-01-23
Components: AIR BAGS
tl* the contact owns a 2004 pontiac vibe. the contact received notification of nhtsa campaign numbers: 15v285000 (air bags) and 15v043000 (air bags) the vehicle was taken to the john hiester chevrolet dealer (919-552-4942, located at 3100 n main st, fuquay-varina, nc 27526) where the recalls were repaired. however, the contact was told that the driver's side air bag 'was high pressured' and needed to be repaired. the contact was told that the failure was not covered by the recall. the manufacturer not made aware of the failure. the failure was not repaired. the failure mileage was not provided.
Complaint filed: 2017-04-06
Components: STRUCTURE
door hinges are falling off of vehicle. both my driver side and passenger side front doors and now my drivers side slider door hinges have fallen off. the door hinges are literally fallen off of the vehicle! my last visit to dealer 4/2017 was for yet another slider door motor repair (2x one side/ 3x the other at $1200 each). but, this time was different they told me i was lucky the slider door did not fall off driving down the road because the hinge was completely broken off!! this is now the 3rd broken hinge all on different doors. i called toyota and they said they have met their obligation on a 14 year old vehicle. name one other make/model/year of any manufactures vehicle that the door hinges fall off. they know, and have known for a long time, there is a problem with door hinges on sienna 04-06 vehicle - hence their " limited warranty enhancement" issued for these problem. this is manufacturers recall not a limited warranty enhancement. you must look into to this and force toyota to make this right! it is dangerous! most kids sit in those back seats with the slider doors. thank goodness no one fell out of my door while driving down the road.
Complaint filed: 2023-03-17
Components: AIR BAGS
the contact owned a 2001 honda odyssey. the contact stated that while driving at approximately 30 mph, she was blinded by sun glare and crashed into the back of a maintenance trailer. the air bags failed to deploy. the contact had sustained a mild head injury. a police report was filed. the vehicle was towed to a tow yard and deemed totaled. the vin was included in nhtsa campaign number: 20v027000 (air bags). the manufacturer was not made aware of the failure. the failure mileage was unknown.
Complaint filed: 2020-03-20
Components: STRUCTURE
my 2003 toyota sequoia has rust holes through my frame to the point where it is unsafe to drive. i have to drive it as it's my only vehicle and i have 2 small children that i have to take with me. toyota usa said they performed a treatment to the gram in 2012 and that their is nothing further they will do to resolve this blatant safety issue. the fact so many sequoia owners are reporting this and nothing is being done by toyota is appalling. i have submitted pictures of an area near the drivers side front wheel. the sway bar is barley being held on due to the rust.
Complaint filed: 2019-11-30
Components: ELECTRICAL SYSTEM
vehicle will stall out when the tilt wheel is utilized, this can happen at any time while the engine is engaged. it appears that wires are being stretched within the steering system. p41/nhtsa 14v-438 dealt with this issue in the "05 model.
Complaint filed: 2014-03-23
Components: STRUCTURE
while driving at approximately 35 mph, the top portion of the liftgate on the vehicle opened independently and then the driver side hinge fractured causing the liftgate to fall and hang by only one side. in addition, the compression rod was bent when this occurred. in order to continue driving the vehicle the compression rod had to be removed and the liftgate had to be temporarily fastened with harnesses. the vehicle was then taken to a body shop to be repaired. the manufacturer was notified of the failure. the approximate mileage was 83,000. *tr
Complaint filed: 2017-03-02
Components: SERVICE BRAKES
tl* the contact owns a 2001 chevrolet s10. while driving various speeds and depressing the brake pedal, the vehicle failed to stop and the brake line fractured. the failure recurred numerous times. the vehicle was taken to a dealer, but the cause of the failure could not be determined. the vehicle was not repaired. in addition, the vehicle was taken to an independent mechanic and the brakes were replaced. the manufacturer was not made aware of the failure. the approximate failure mileage was 99,000. the vin was not available.
Complaint filed: 2019-07-07
Components: POWER TRAIN
anti-theft is keeping the jeep from working. the vehicle starts and dies after 2-3 seconds. i have googled it on the internet and there are literally tons of people on you tube/facebook (even some licensed mechanics) complaining about the issue.
Complaint filed: 2014-02-16
Components: SERVICE BRAKES
rear brake line failed while driving. car towed to van chevrolet in scottsdale, az. dealer only replaced one failed line. approx. 1 year later, front left line failed, again while driving, and was replaced. after inspection all hard brake lines are severely corroded and need replacement. *tr
Complaint filed: 2015-03-18
Components: SUSPENSION
i was traveling on the highway, when all of a sudden my car started to move violently to the right. i almost went under a commercial truck as i could not control the movement of my truck. i managed to exit the highway and stopped and checked underneath my truck for damage , but could see nothing. i drove slowly to my local mechanic and my car still kept moving to the right at 20mph. my mechanic looked at it and said the rear trailing arm had broke due to rust, and i was very luck to be alive. (it happened on a saturday morning with little commuter traffic otherwise i might have been killed) he said it was a common problem with 4 runners 1998 and later years.i called toyota but they said they were not obliged to issue a recall from nhtsa?? or whatever it is called. my mechanic did a welding job to repair the issue which cost me $750.00 to fix. i had no recourse due to toyotas reluctance to fix this dangerous issue. i encourage you to please force toyota to issue a recall on this issue before innocent lives are lost. please do not wait for a fatality before doing something about this. i feel i should be reimbursed for repairs i incurred but toyota do not want to know!! i beg you to investigate immediately. my car is in perfect mechanical order except for rust and rotting underneath, because toyota did not address this issue when manufacturing this model. i am still scared driving this car but am forced to do so and pray nothing happens going forward. (problem : rear control arm both sides broke due to rust in chassis) *tr
Complaint filed: 2017-05-03
Components: STRUCTURE
frame is rusted through at rear leaf spring bracket happened prior to 2016 but just noticed when replacing exhaust and muffler
Complaint filed: 2014-11-12
Components: AIR BAGS
the vehicle rear ended someone's van while only going 15-20 mph. the airbag deployed and then exploded; causing 2nd 3rd degree burns throughout my upper body. small pieces of debris were also removed from bruises i sustained throughout my upper body. i broke/fractured my ribs, dislocated my knee and my pelvic bone was shattered. the airbag malfunctioned and the auto body in charge of repairs for this car "conveniently" misplaced the airbags after being asked specifically to leave the airbags in the trunk of the vehicle.updated 11-24/14 *bf
Complaint filed: 2019-01-14
Components: SERVICE BRAKES
no anti-lock brakes
Complaint filed: 2018-10-26
Components: STRUCTURE
tl* the contact owns a 2000 toyota 4runner. the contact stated that the frame was rusted on the rear passenger and driver sides. the vehicle was taken to an independent mechanic who diagnosed that the rear swing arm fractured and the front crossmember was about to fracture. the vehicle was repaired. the manufacturer and dealer were not notified of the failure. the failure mileage was 167,000.
Complaint filed: 2014-08-06
Components: SERVICE BRAKES
abs system lights went on and abs system exhibits crunching, grinding, noisy and abnormal pulsing operation. june 2012 message indicates rf hub needs replacement. done. abs system acts up again in under 30 days same symptoms. rear brakes/drum replaced 6/2013, abs problems still present. front brakes replaced 8/2013, abs problems still present. 8/2013 taken to gm dealer service for analysis. speed sensor replaced, abs problem still present. dealer advises that lf hub needs replacing and abs harnesses on both sides. 8/2014 lf hub replaced and error message now reads that rf hub is bad again. taking back to gm dealer this week to try and find the definitive solution. continued one by one repairs that do not fix the problem have been a constant stream. note: rr hub was also replaced in 2011. *tr
Complaint filed: 2018-06-27
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES
my daughter drives a 2003 honda accord. while driving approximately 25 mph, the vehicle accelerated independently. she stomped on the brake pedal and felt soft underfoot.the brakes slowed the car but did not stop the car. my daughter took an immediate right turn into an empty parking lot and pulled the keys from the car. the car coasted to a stop. in addition, when the engine was turned off and restarted, the rpms accelerated while the vehicle was in park. the vehicle was towed to a dealer where the cause of the failure was undetermined.the dealer says that they can not find anything wrong with the car and that mechanics drove the car and were unable to reproduce the problem.
Complaint filed: 2016-04-28
Components: ELECTRICAL SYSTEM
my vehicle is having problems with the instrument panel that previously had a recall for electrical issues and it is showing electrical issues again every light is coming on and going off and at times i am not able to take my car out of park and it none of the gauges work.
Complaint filed: 2014-07-15
Components: SERVICE BRAKES
while driving on my way home the abs light came on my ford windstar 1999. *tr
Complaint filed: 2014-08-09
Components: SUSPENSION,STRUCTURE
i noticed that during side wind or going over dips in highway the vehicle would wander and sway making steering quite difficult and so i had midas do a 4 wheel alignment which didn't help. the midas inspector told me that he wasn't able to guarantee the alignment, since he thought it had been wrecked and that the frame was out of kilter. however i researched online, and found that this was a typical design flaw on this year and model, where the a/c liquid discharge was right above the sub-frame and had rusted the rear cross member completely loose from the frame. since i am on social security-disability, i am unable to pay to replace part 50200-584-a00-rr beam. *tr
Complaint filed: 2023-08-07
Components: ELECTRICAL SYSTEM
the locking actuator gradually started going, where the locking knob would go down or up slowly as if it was stuck. then one day the rear doors stopped working, then the front doors started to go. i have to unlock by key or manually inside the vehicle. not only that though, i started having a weird not start situation. i tested the alternator and starter and were in good margin so i replaced the battery and it worked for a day then wouldn't start up the next day. all the interior lights are off just in case there was some sort of parasitic outlet that is constantly draining the battery. ive gone through 3 batteries and was about to replace the starter in case there was a bad cell until i found out that the 2004 honda crv community has 600+ complaints for the door actuators draining the battery for this vehicle. there should be a recall and this should be covered at 100% or at least a percentage.
Complaint filed: 2022-05-28
Components: UNKNOWN OR OTHER
frame rust saftey hazardous? midas mechanic pointed out to me while work being done on exhaust march 2022
Complaint filed: 2014-10-31
Components: AIR BAGS
subaru has not responded to my request for replacement of the defective takata air bag in my car. *tr
Complaint filed: 2015-05-04
Components: SUSPENSION,STRUCTURE
had a recall on my tacoma. i had bought from father, he bought new from spartan toyota in lansing mi. it was for a possible frame rust recall. i have the records of taking it in for that purpose. it was cleared by service department. apparently, they were supposed to spray a protective coat on the frame at no cost to me, which would include a 15 year warranty on frame. they did not do this. i sold truck to my son, approximately july 2014. he took it in for muffler work and they wouldn't put on hoist because frame is weak from rust. everyone from the dealer and toyota national has said it should have been sprayed, but because it wasn't they sorry but can't do anything. i feel that solution to the service departments mistake is not adequate. do i have any other recourse to help my son? [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2019-04-30
Components: ELECTRICAL SYSTEM
o2 sensor, ing fuse keeps blowing causing car not to start
Complaint filed: 2018-09-29
Components: STRUCTURE
frame is rusted and warned will likely not pass state inspection when renewal is required in june 2019 by several mechanics
Complaint filed: 2015-04-04
Components: SERVICE BRAKES
i was backing out of my driveway and noticed a fluid puddle in the spot where it was parked. upon investigating,it has been determined that one of the front brake lines has ruptured. after further inspection,all brake lines are severely corroded and soon to accompany the ruptured line. i'm displeased that such a valuable safety aspect of my vehicle has been compromised by general motors. i feel that general motors should be responsible for such a dangerous situation. i have owned many vehicles in my 18 years of driving that were older and had more miles that had shown no signs of such failure. this is not normal. *tr
Complaint filed: 2015-02-24
Components: ELECTRICAL SYSTEM
1999 oldsmobile alero. consumer received repair for recall for vehicle and requests reimbursement for the replacement ignition lock cylinder that was done in august 2013. *ta
Complaint filed: 2016-10-19
Components: FUEL/PROPULSION SYSTEM
tl* the contact owns a 2004 saturn ion. while the vehicle was parked, the contact noticed a strong fuel odor. in addition, fuel leaked from the rear of the vehicle. the vehicle was not diagnosed or repaired. the vin was not included in nhtsa campaign number: 04v003000 (fuel system, gasoline). the manufacturer was notified of the failure. the failure mileage was 62,000.
Complaint filed: 2015-11-02
Components: SERVICE BRAKES
tl* the contact owns a 2004 mercedes benz e320. while driving at approximately 20 mph, the power brakes failed without warning causing, which caused the brakes to go into backup mode. the vin was serviced under nhtsa campaign number: 05v133000 (service brakes, hydraulic) however, the failure continued. the failure recurred three times. the vehicle was taken to a dealer where it was diagnosed that the abs pump needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 95,000. updated 01/27/16*lj *js
Complaint filed: 2014-12-10
Components: STRUCTURE
tl* the contact owns a 1998 honda civic. the contact stated that the dashboard on the front passengers side near the steering wheel was cracked. as a result, the air bags were exposed. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 173,000.
Complaint filed: 2017-09-18
Components: FUEL/PROPULSION SYSTEM
fuel odor -strong, from region of fuel tank. loss of fuel while driving, far more than normal useage! investigation shows faulty tank to fill line connection at tank 'spout'. or fault at fuel pump area- hidden on top of tank. parked strong gas odor. driving or on grade, fuel loss !
Complaint filed: 2017-01-31
Components: SERVICE BRAKES
brake lines have started rusting out. only 120k on the truck. called gm. gm will not help with this known issue of the brake lines corroding. had 1line fixed after it blew coming to a stop by my house. second line blew yesterday slowing down while exiting the freeway
Complaint filed: 2016-09-04
Components: POWER TRAIN
i ran by a friends house to pick up an item. after putting my gear selector in reverse i realized that i not only couldn't back up, but could not get any gear to engage! my transmission had completely failed with absolutely zero indication that it was about to die.
Complaint filed: 2015-07-30
Components: SERVICE BRAKES
tl* the contact owns a 2003 holiday rambler ambassador. while driving approximately 40 mph, the vehicle started to veer to one side and the abs sensor light illuminated on the instrument panel. the vehicle was merged over to the shoulder to cool off and was later driven to the contact's residence. the contact mentioned that the vehicle was included in nhtsa campaign number: 02v278000 (service brakes, hydraulic); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time to address the recall repair. the manufacturer was made aware of the issue. the vehicle was not diagnosed or repaired. the failure mileage was 45,000.
Complaint filed: 2017-09-26
Components: STRUCTURE
lleve el toyota por un recall reparar cinturones en 2016 en esa misma ocacion,reporte que el dashboard presentaba grietas pequeas dijeron toyota no se haca responsable por ese dao y listo no tuve ms que resignarme sabiendo era error de fabrica el car casi no se usa el mes 05/2017 toc pagar la registracion y piden anotar el millaje tom una foto de noche con flash y a ver foto se not unas gietas fue cuando proced a ir inspeccionar bien el dashboard me percat se haban formado grietas ms grandes y en lugares muy difciles de ver fui a toyota en cottman av philadelphia.pa y ped hablar con un representante y expliqu todo y que habia reportado este dao desde 2016 y me denegaron la ayuda me dijo no poda hacer nada,porque ya se habia pasado el tiempo que toyota dio para reparar dije porqu nunca me avisaron o enviaron un recall como lo hicieron antes y me dijo seguro se extravi mi correo qu yo puedo creer se extravie uno o dos correos pero usted dice fueron varias veces que toyota dio tiempo a solucionar esto y porqu la primera vez reporte este dao me lo negaron ustedes tienen mi correo-e y otros y respondi no poda hacer nada,un empleado escucho mi problema se acerc y en voz baja me recomend poner queja a servicio al cliente lo hice pero se negaron ayudarme an explicando todo y toyota sabe es un dao de fbrica no entiendo si es un recall estos no caducan y ellos dicen no es un recall sino es un recall,entonces como dicen me avisaron y nunca recib tal aviso no pues o saber si hay que llevar el car a toyota para un recall o otra cosa si toyota no me avisa ellos tienen en sus registros mis datos que curioso toyota dice seguro se extravio correo y a los das me llega aviso ofreciendo sus servicios y como le dije a esta persona de toyota,para que se van a robar de buzn un aviso si eso slo le sirve a mi vehculo sea un recall o otro tipo de aviso
Complaint filed: 2015-01-16
Components: AIR BAGS
tl* the contact owns a 2002 ford windstar. the contact stated that while driving 10 mph, the vehicle spun out of control on an icy road and crashed into a river. the air bags failed to deploy. the contact sustained injuries to the ribs and bruises on entire body that required medical attention. a police report was not filed. the vehicle was destroyed. the manufacturer was not notified of the failure. the approximate failure mileage was 110,000.
Complaint filed: 2016-08-26
Components: SERVICE BRAKES
tl* the contact owns a 1991 chrysler imperial. the contact depressed the brake pedal and it traveled to the floorboard. the dealer diagnosed that the brake actuator piston assembly and the pump motor assembly needed to be replaced. the manufacturer stated that the part was no longer in production. the vin was not included in nhtsa campaign number: 96v099000 (service brakes, hydraulic). the contact was unable to determine if the vehicle would be repaired. the failure mileage was not available.
Complaint filed: 2014-06-27
Components: SERVICE BRAKES
abs and brake light keep coming on and staying on until i turn my van off. then it might not come on for a few days or it might come on constantly. *tr
Complaint filed: 2015-02-01
Components: AIR BAGS
wreck into a tree, from sliding on ice - no airbag deployment. *tr
Complaint filed: 2014-07-03
Components: ELECTRICAL SYSTEM
i'm having trouble with the ignition. sometimes it will start right away, and then other times it will take 3 - 9 tries!! especially when it's really hot outside 90+ degrees. what's causing this. i purchased a new battery so that is not the problem!! *tr
Complaint filed: 2014-05-26
Components: ELECTRICAL SYSTEM
the car will not start. due to security system. then i found out that i had to wait 10 minutes for the car to start. *tr
Complaint filed: 2014-07-09
Components: ELECTRICAL SYSTEM,ENGINE
while driving, the car stopped with no code. i was able to restart the car. the next week, the car stopped again without any code. based on other complaints, the car is unsafe to drive because you never know when the car will stop again without warning. *tr
Complaint filed: 2016-07-08
Components: AIR BAGS
tl* takata recall. the contact owns a 2005 acura rl. the contact received notification of nhtsa campaign numbers: 16v344000 (air bags) and 16v061000 (air bags). the parts needed for the repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available and parts distribution disconnect.
Complaint filed: 2014-12-02
Components: SERVICE BRAKES
i was traveling on i-95 south in virginia on the hov lanes at about 1:30 pm approaching the route 1 exit. traffic was dead stopped in front of a moderate flow of traffic and everyone quickly slammed the brakes (including me) to slow and stop to prevent rear ending the stopped cars. traffic was flowing at approximately 75 mph when i slammed my brakes. the brakes grabbed momentarily and then i heard a loud pop and the brake pedal went to the floor; the vehicle brakes were gone. no pressure was at the pedal even as i pumped it. the only way out was to hit the should and berm and take the route 1 exit to coast to a stop; which i did. no fluid loss was evident at the master cylinder reservoir and i couldn't see evidence of a blown line or brake caliper until i got the vehicle home and noticed the metal (steel) brake line between the master cylinder and the anti-lock brake control valve/module was leaking at a pit in the line caused by rust. the point was under the driver side floor pan on the outside of the frame and parallel with the frame. it blew a rusted pitted spot on the line under pressure. *js
Complaint filed: 2014-03-01
Components: SERVICE BRAKES
getting onto exit ramp at 50 mph . began pressing brake pedal. suddenly no braking power at all. *tr