vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2014-04-07
Components: STEERING,ENGINE AND ENGINE COOLING
driving s on m-10 from i-94 to i-75 entrance ramp. i entered the ramp at 25- 30 mph when the steering locked up, i could not turn the wheel. before i knew it i hit the curb and then rolled over approx. 3 times down an embankment and finally hitting a concrete barrier which stopped the car. after the accident, the heat shield from the drivers side exhaust manifold was found under the car, you could see it rusted off and you could see the marks on it where it jammed the steering shaft and the engine block (still have the part). because of the cost cutting in materials in the manufacturing of this heat shield out of sheet metal and not out of stainless steel it is the cause of this accident. now because of this inferior design and the accident it caused, i'm dealing with tbi, ptsd, pba, neck injury, lower back injury (which is affecting my legs making it difficult to walk). a few days before the accident i graduated with a bachelors degree in marketing, but now because of my injuries i am unable to work. this needless accident has caused me financial hardship, i lost my home, unable to pay my student loans, unable to pay my bills. this all stems from someone at ford's deciding to cut costs in the manufacturing of the heat shield out of sheet metal instead out of stainless steel. ford should have realized that a majority of these crown victoria's are owned in areas where salt is used in the winter. you would think ford's being located in dearborn, michigan would use common sense in their design of this part, knowing salt is heavily used in snow removal in michigan. they saved a few dollars, but in doing so they ruined my life !! i just wonder how many accidents where caused by this poor design? i wonder how many other lives have been ruined and don't realize it was caused by this defected design. i was just lucky to find the part to show what caused this accident. .updated 05/20/14 *bf.updated 08/10/15*bf updated 8/17/17*cn
Complaint filed: 2015-05-31
Components: POWER TRAIN,ELECTRICAL SYSTEM,WHEELS
awd disabled itself and the antilock came on and have started to stay on then when i make turns the car starts screaching really loud so i just recently learned of a recall for this so what can i do
Complaint filed: 2018-05-19
Components: ELECTRICAL SYSTEM
all four windows stopped functioning at once. researched this problem and it is extremely common. this is a major safety problem in case windows are needed to escape from vehicle due to accident. the temperature of vehicle can also exceed safe degree due to windows not opening. no warning was given before all windows ceased to function. started vehicle and windows would not work from any control. had to take mother to doctor for heat exhaustion from excessive temperatures building up in car.
Complaint filed: 2014-12-17
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 cadillac deville. the contact received a notification of nhtsa campaign number: 14v355000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2014-12-11
Components: AIR BAGS
air bag light came on and has remained on since it started. i have had it looked at however they indicated there were no recalls and the expense was going to be over $1000 to repair, which i don't have. given the recent recalls on air bags, and additional information i found recently on your site, this seems to be an issue that may warrant recall/repair from the manufacturer and not out of pocket expense for the consumer. *tr
Complaint filed: 2014-03-06
Components: ELECTRICAL SYSTEM
the ignition gets hung up and wont allow to start or move ignition switch to turn off unless you giggle it around. this problem is sometimes helped by going to the dealer and getting a new key. this wears out in a few months and the problem returns. *tr
Complaint filed: 2014-12-01
Components: FUEL SYSTEM, GASOLINE,STRUCTURE
i received a recall notice several times over the past 1-2 years to get a trailer hitch put on ! after each notice i received i called a local chrysler dealership,bernard's chrysler of new richmond wi. each time i called to set up an appointment, they told me they had to order the trailer hitch and when it comes in they would call and we will schedule an appointment! this has gone on for 1-2 years with them never calling back to say they have the hitch in! i just hope we are not involved in a crash where this will turn into a legal issue.updated 05/14/15 *bf recall was completed on april 30, 2015, after waiting almost three years. updated 12/22/2015*js
Complaint filed: 2014-04-02
Components: ELECTRICAL SYSTEM
i've heard a lot about the recalls regarding several chevy vehicles in regards to the ignition and i was wondering why impalas are not on the list. you can look at numerous web forms with people having trouble starting their impala's like my self. you can also read that there is really no explanation or fix to the problem. the problem in general is a good majority of the time older chevy impala's have a hard time starting or just won't start for a good 15 minutes. from the many impala owners i talk to a lot of them are wondering if this was the start of the issue with the recalled chevy vehicles. i have yet to experience any other described issue related to the recall but again i am worried if this is a sign of the issues or slightly related. *tr
Complaint filed: 2015-04-07
Components: SERVICE BRAKES
again. my truck had complete brake failure again due to corrosion on the steel lines. this is an otherwise nice truck with brake lines that look like they've been in the ocean their entire lives. gm dealer quoted over $1,700 to fix. gm owned warranty company refuses to cover repair. gm customer service tells me to pound sand. *tr
Complaint filed: 2014-09-19
Components: SERVICE BRAKES, HYDRAULIC
tl*the contact owns a 2001 toyota camry solara. the contact stated that while driving at approximately 30 mph, the brake pedal was depressed but the vehicle failed to respond. the contact shifted from drive to park in order to stop the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the vin was unavailable. the approximate failure mileage was 82,557.
Complaint filed: 2015-11-12
Components: SERVICE BRAKES
vsa/abs module failure. abs, vsa and brake lights come on dash board. told potential issue could be brakes could lock up so needs to be fixed.
Complaint filed: 2016-03-17
Components: ELECTRICAL SYSTEM
started van in driveway wiring caught on fire underneath the hood of the van that is attached to the overdrive. i called ford they put a claim on it and said i would have to disconnect the battery since there was a recall on the vehicle it could catch on fire sitting in my driveway. unfortunately, i do not have insurance on the vehicle or a updated tag. ford said it was my responsibility to have it towed to the nearest dealership, but without a updated tag or insurance there is no towing company that will tow it.
Complaint filed: 2021-02-02
Components: AIR BAGS
airbags changed in mazda recall. bag switch on dash wont turn on.
Complaint filed: 2020-12-02
Components: POWER TRAIN
took my vehicle to a honda dealership for a maintenance repair to get a brake line job done. after they completed the job i told honda to put my vehicle on the diagnostic system, to check for any other issues which they did. said everything was fine with it no issues. drove home fine next day comes, engine light comes on, this time i went and got the diagnostic done on my vehicle myself. come to find out it's a transmission/torque converter problem, which honda didn't check or tell me about, look up reviews about the my vehicle, and a lot of other honda owners of my exact model says the same how bad the transmission is in this vehicle.
Complaint filed: 2018-03-02
Components: UNKNOWN OR OTHER
gas tank is dangerous, just like recall ive seen. cover has rusted away skid plate gone exposing gas tank
Complaint filed: 2023-02-07
Components: AIR BAGS
i read and article about the advisory made by the honda and the u.s. government to "do not drive" for the 2001 through 2003 vehicles with takata inflators that have a high possibility of exploiting and hurling shrapnel in a crash.
Complaint filed: 2018-03-28
Components: STRUCTURE
tl* the contact owns a 2002 toyota 4runner. the contact took the vehicle to an independent mechanic for routine maintenance. the technician observed that the frame of the vehicle was rusted out and could not be repaired. a local dealer was not contacted. the manufacturer was not made aware of the failure. the failure mileage was unknown.
Complaint filed: 2014-07-05
Components: SERVICE BRAKES
same story as every other 99+ silverado: the brake line burst behind cab and all brake pressure was lost. brake system defects are far more dangerous than a faulty ignition switch. why are gm and nhtsa ignoring these complaints? *tr
Complaint filed: 2015-09-09
Components: SERVICE BRAKES
driving to pick up my son from work on side streets,traveling about 25mph when my brake went to the floor.almost rear ended car at stop sign. got out of truck and found large spot under my truck,brake fluid. had it towed to brake shop and mechanic informed me my brake lines were rusting though and needed to replace all brake lines. also told me he has seen this with 3 or 4 other chevy trucks lately. found other complaints after telling my story. heard this is a known problem with these trucks.i bought this truck new have had it rust proofed 12 times. thank you
Complaint filed: 2016-01-10
Components: AIR BAGS
"takata recall" i have a 1990 toyota celica gt, my airbag light came on back around 2003, i took it to the local toyota dealership to have it fixed. a service member came out to my car with a handheld device and plugged it into the car. bottom line, he tried several times to reset the airbag with no success. my airbag light is still on and i have not received any recalls or notices. how do i get this problem fixed?
Complaint filed: 2015-01-31
Components: AIR BAGS
toyota told us not to put anyone in passenger side because airbag is dangerous. we have four adults in our family and need to use the passenger front seat. toyota (johnson city tn) say they have no idea when they can fix the air bag because they have no idea when parts will be available. "it could be months". we need to have it fixed soon. *tr
Complaint filed: 2018-08-14
Components: STRUCTURE
we bought a 2003 toyota tacoma in 2015 and it apparently had a recall for the frame in 2014 but the previous owner did not get it fixed so we are now stuck with a truck we can't drive and we still owe 14 payments on it.i called toyota and apparently the warranty just expired in april and we've never got a letter about any recalls or warrantys so were stuck with a piece of junk we can't drive.something needs to be done because we can't afford to have it fixed out of pocket.
Complaint filed: 2016-02-11
Components: AIR BAGS
tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repairs was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2014-10-13
Components: AIR BAGS
my air bag light won't go off. toyota says the drivers seat belt is the problem and will be replaced. i believe air bag problems are common in the toyota matrix. *tr
Complaint filed: 2014-07-28
Components: ELECTRICAL SYSTEM
the ignition switch keeps failing and it is very costly. when i stop and turn the ignition off it won't restart without several attempts. it also sticks and the key is hard to remove. i have three times replaced the ignition switch and this costly process in not holding up. to date. i know that it is not part of the ignition switch recalls but it is a recall issue. many mechanics tell me they know this issue but no one seems to have addressed it. i hope that i am not on the highway when it causes a disaster for me and others. *js
Complaint filed: 2014-09-08
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 oldsmobile intrigue. while driving 30 mph, the vehicle stalled. the vehicle was not diagnosed or repaired. the contact was upset that he never received a recall notice, although the vin was included in nhtsa campaign number: 14v400000 (electrical system: ignition switch). the contact stated that the part needed to repair the vehicle was not available. the manufacturer was not notified. the failure mileage was 40,000.
Complaint filed: 2015-07-01
Components: SERVICE BRAKES
while attempting to stop the 2002 chevrolet silverado 1500, the anti-lock brakes activated at about 5 mph and caused total loss of braking control. unable to stop, the silverado crashed directly into an advertising sign. there was minimal damage to the silverado, moderate damage to the advertising sign, and no injuries to the driver or two children. follow-up after the accident revealed that activation of the anti-lock braking system (abs) is a known issue and part of a gm recall (nhtsa campaign number: 05v379000).
Complaint filed: 2018-12-13
Components: SERVICE BRAKES
rear brakes keep failing, they failed yesterday for the third time in about 8,000 miles. they also discontinued a part for the rear brakes. cannot find the part anywhere. was driving and heard a noise coming from the left rear, pulled over and it was the brakes. have to pump the brakes to stop.
Complaint filed: 2014-09-25
Components: SUSPENSION
tl* the contact owns a 2003 hyundai santa fe. the contact received a notification for nhtsa campaign number: 14v435000 (suspension). the dealer advised the contact that there was no remedy available for the recall. the manufacturer was notified of the concern. the contact had no experience a failure.
Complaint filed: 2016-01-21
Components: STRUCTURE
tl* the contact owns a 2003 toyota 4unner. while driving over a pothole at approximately 25 mph, a loud bang emitted outside of the vehicle. the vehicle wandered out of the lane independently and became difficult to steer. the failure occurred when encountering uneven road surfaces and potholes. the vehicle was taken to an independent mechanic who stated that the entire frame was completely corroded. the vehicle was beyond repair. the manufacturer was notified of the failure. the approximate failure mileage was 130,000. updated 04/14/16*lj *cn
Complaint filed: 2015-08-27
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 toyota sequoia. while driving 35 mph and making a right turn, an abnormal noise emitted from the console of the vehicle. the vehicle was taken to a dealer, who diagnosed that the computer needed to be recalibrated. the vehicle was repaired; however, the failure recurred on numerous occasions. the manufacturer was not notified of the failure. the failure mileage was 240,000.
Complaint filed: 2016-11-17
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 subaru legacy. the contact stated that the recall notice for nhtsa campaign number: 16v359000 (air bags) was received in june of 2016. after contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. the contact had not experienced a failure. vin tool confirms parts not available. updated 01/05/2017*ct updated 01/18/17.*jb
Complaint filed: 2016-03-11
Components: FUEL/PROPULSION SYSTEM
can not locate fuel lines for gmc. when i try to find the fuel lines it is marked that they are un-available.lines have rusted out and leak.had new fuel pump installed when this was noticed.
Complaint filed: 2016-05-17
Components: AIR BAGS
tl* takata recall. the contact owns a 2005 bmw 325i. the contact received a recall notification of nhtsa campaign number: 15v318000 (air bags); however, the parts for the recall repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2022-11-01
Components: AIR BAGS
the contact ownd a 2004 bmw x3. the contact stated that while driving at approximately 60 mph, she dozed off behind the wheel when the vehicle crashed into the rear of a tow truck. as a result, the front end of the vehicle was damaged. the air bags failed to deploy. the contact sustained an injury to the head and bodily soreness. medical attention was required. no police report was filed. the vehicle was towed to a tow yard however, the vehicle was then towed to the contact’s residence. the vehicle was diagnosed by an air bag specialist and it was determined that the air bag was not connected. the vehicle was not repaired. the dealer was notified of the failure and informed the contact that the air bags failed to deploy due to minimal impact. the vehicle was deemed a total loss by the insurance company. the contact referenced nhtsa campaign number 08v384000 (air bags). the manufacturer was notified of the failure however, the contact had not received a response back. the failure mileage was unknown.
Complaint filed: 2019-06-10
Components: STRUCTURE
there was a safety recall issued for corrosion/rusted frames on 2000-2001 toyota tundras in what toyota defined as severe cold weather states. iowa was not included. why? we have a 2001 toyota tundra with only 120,000+miles on it that now has a rusted out whole the size of my fist in its frame. i do not have a photo to attach, but can get one if need be. we've talked to the dealer and toyota customer service, they won't do anything about it. toyota customer service looked up the vin and said it wasn't part of the recall. why? iowa is a cold weather state! this truck came thru princeton in. how come toyota gets to decide what states the recall applies to? according to the tundra recall blog, https://www.tundras.com/threads/2000-tundra-frame-replacement.7215/, they are still fixing trucks in new york as of 2018. doesn't iowa count? how many other trucks are out there on our highways with the same issue? *js *tt 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'*jb
Complaint filed: 2016-10-10
Components: AIR BAGS
my jeep wrangler has have the passenger safety airbag alarming since about a year ago. i contact the manufacturer and i was told that because there is not a recall for my car model, they cannot repair it and that i have to pay out of my pocket. this is an issue out of the manufacturer. jeep must correct these safety concerns from the owners!
Complaint filed: 2014-04-04
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 chevrolet malibu. the contact stated that while driving approximately 40 mph, the engine light illuminated and the vehicle stalled. the vehicle was taken to the dealer who stated that the ignition switch needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure. the failure mileage was 73,536 and the current mileage was 100,000. updated 07/01/14 ma
Complaint filed: 2015-05-27
Components: AIR BAGS
2003 honda cr-v. consumer writes in regards to airbag replacement recall notice issues. *smd the consumer was unable to get an appointment. *jb
Complaint filed: 2016-10-08
Components: AIR BAGS
i looked up my vehicles recalls and noticed that there is one related to airbags. coincidently i do have an air bag light lit on my car and it seems like my model year is susceptible to shorts in the system. i contacted the dealer and they told me that they have a 6 week or more wait on the recall and they will contact me. i find this to unacceptable for a safety feature.
Complaint filed: 2015-02-05
Components: ELECTRICAL SYSTEM
is happening regularly! car is cutting off. play with the ignition switch and car turns on. daughter almost had accident today due to this issue. checked vin and was not on recall list! why?! *tr
Complaint filed: 2015-04-10
Components: STRUCTURE
while driving a 2001 ford focus se and navigating a curve, the rear drivers side door failed to remain secure and suddenly opened while vehicle was in motion. upon attempting to close the door, it appears the door latch does not engage and the door cannot be closed secure. upon further inspection, there is significant corrosion around the latch mechanism. the door must be manually restrained with ropes to remain closed. *tr
Complaint filed: 2016-04-27
Components: AIR BAGS
tl* the contact owns a 2004 dodge dakota. while driving at any speed, the driver side air bag light illuminated on and off. the vehicle was taken to the dealer, but was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 52,000.
Complaint filed: 2019-10-21
Components: AIR BAGS
on 10/19/19 the vehicle was involved in a crash when swerving to avoid a deer on the road. two trees were hit and the vehicle was flipped on its side. no airbags deployed during this accident as i was expected. pictures show the front damage and interior.
Complaint filed: 2015-12-16
Components: AIR BAGS
tl* the contact owns a 2002 jeep liberty. the contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. . vin look up confirms parts not available.
Complaint filed: 2018-08-31
Components: AIR BAGS
on may 28th, 2018, i was driving my 2003 jeep liberty to see a friend. i had just gotten off the highway when my driver side airbag deployed spontaneously. fortunately i was only going 10 mph and did not suffer major injuries, but i was cut up and concussed from the force of the airbag. i had my car towed to atlantic jeep chrysler in egg harbor twp nj. they told me i would be given a rental car and an investigation would need to be done. i waited 6 weeks to get my car back, as they kept pushing me when the investigation would finish. during this time i was ubering to my two jobs, as they need provided a rental car. they said chrysler would cover the rental once i got my car back and to provide receipts. seeing how this company operates, i knew this would not be the case. they eventually decided to do nothing about my car. it was a tiny chip that made the airbag deploy (they admitted it was an issue) but that they would only replace the chip. i was left with 2.4k in repairs to my car. they refused to pay for anything, even though it was their chip failure that made the airbag go off in the first place.
Complaint filed: 2016-03-25
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 dodge ram 3500. the contact received a notification of nhtsa campaign number: 15v313000 (air bags); however, the parts for the recall repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2014-01-13
Components: FUEL/PROPULSION SYSTEM
tl* the contact owns a 2004 mercedes benz e-500. the contact stated that t he vehicle stalled after refueling accompanied by a strong gasoline odor. the vehicle was not taken for diagnosis or repairs. the manufacturer was not made aware of the problem. the approximate failure mileage was 38,000.
Complaint filed: 2018-08-21
Components: STRUCTURE
my frame for my 2004 4runner are rotting and rusting away making it unsafe for me to drive.
Complaint filed: 2015-01-09
Components: SERVICE BRAKES
the brake lines on my 02 silverado blew out while moving our camper trailer into our back yard for storage. my wife was driving and i was watching her backing up. she yelled out to me the "brakes feel funny", we were almost done and unhooked the trailer. i moved the truck to the street and noticed the pedal went to the floor and would not stop easily. i noticed a big wet spot under the cab, checked the brake master cylinder level, empty. had it towed (aaa) to my mechanic, paid $1,600.00 to have the steel brake lines and flex hoses replaced. if driving on the highway with the camper when this occurred, could have been a big accident or more. i have over 32 years of fire/ ems experience - this was bad situation ! i love my 02 silverado, i also have a 1969 camaro ss/rs 427 big block i installed stainless steel ones, so i am not against chevrolets, just the cheap supplier on a vital safety part - brake lines. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2019-12-15
Components: ELECTRICAL SYSTEM
back door and window do not work
Complaint filed: 2018-10-30
Components: ELECTRICAL SYSTEM
the 30 amp fuse connection that controls the a/c-heater blower motor, burns out in the fuse block. i have replaced the fuse block 3 times and they end up burning out this circuit. this could easily start an electrical fire should the fuse be faulty and not blow itself out.
Complaint filed: 2016-04-08
Components: AIR BAGS
tl* takata recall. the contact owned a 2004 mazda 6. the contact's vehicle was included in nhtsa campaign number: 15v345000 (air bags), but had not been able to determine when the parts would become available for the recall repair for months. the vehicle was taken to the dealer, but they did not confirm if the parts were available. while driving at an unknown speed, the contact's vehicle was crashed into by another vehicle. the driver's and front passenger side air bags did not deploy. the contact stated that the other vehicle's air bags may have deployed. the driver sustained whiplash and bruising of the hands due to the force of the impact. medical attention was not needed. a passenger sustained minor whiplash, but no other injuries or medical attention. a police report was filed. the vehicle was destroyed and towed to a yard. the vehicle was inspected by the insurance company, but it was not determined why the air bags did not deploy. the manufacturer was notified. the approximate failure mileage was 180,000. parts distribution disconnect.
Complaint filed: 2015-04-07
Components: AIR BAGS
toyota airbags were identified as a safety hazard when bags deploy they could release metal shrapnel. the problem identified in 2014 and toyota cannot get parts to fix the problem. they recommend no one travel in the front passenger seat of the car until the fix can be made. not using the front seat ( 25% of the capacity of the vehicle ) for over a year ( and no known date for a fix so this could go for several years ) is not acceptable. i also suggested the disconnect the airbag so i could use the seat with the seat belt and the dealer would not do. ( mark motors, stevens point, wi ). this is an unacceptable response as i may as well park the car if 25% of seating capacity cannot be used due to toyota's negligence. they should have to pay owners if they cannot fix their problem within a reasonable period ( i would suggest 1 month at most ). *tr
Complaint filed: 2015-11-22
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
i have a 2003 montecarlo ss with a 3.8 engine. recently within the last couple of months my security light has come on. have been told it is the pass lock. in order to shut it off i stop the car shut off lock and unlock doors and the light goes out. i have also been told this could either shut the car off or not start. big problem. it could come on while driving or stationary.
Complaint filed: 2015-11-25
Components: SERVICE BRAKES
brake lines ruptured underneath driver side of vehicle. vehicle was moving slowly so i was able to stop. brake pedal went to floor.
Complaint filed: 2019-11-24
Components: STEERING,POWER TRAIN,FUEL/PROPULSION SYSTEM
the engine and transmission light came on and have been flashing, while i was on the street, then the steering wheel does not turn smoothly and the car produces noise when turning to the left or right or reversing. and while running, it produces smoke
Complaint filed: 2015-09-14
Components: AIR BAGS
tl* the contact owns a 2003 pontiac vibe. the contact stated that the recall notice for nhtsa campaign number: 15v043000 (air bags) was received in march of 2015. after contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. the contact had not experienced a failure. updated 11/18/15*lj updated 11/25/15.8jb
Complaint filed: 2014-04-27
Components: SERVICE BRAKES
the 2003 chevrolet tahoe was driven on u.s. highway 10, in minnesota, for approximately fifteen minutes on the incident date. the tahoe was taken home and, as it was parked, the brake line to the passenger side front brake assembly ruptured. it's interesting that the tahoe body and drivetrain is in good condition, not much body rust for it's age, but on further inspection it was discovered that every brake line has heavy rust on it. i don't know that i will be able to afford the repair of this tahoe. it is unfortunate that chevrolet used inferior materials in the production of the tahoe's brake system.the most important safety system on the vehicle. but, also, it's a shame that nhtsa has taken six years to "study" this problem and has not drawn a conclusion or forced gm to do a recall? it's government bureaucracy at its best.what a sham. *tr
Complaint filed: 2022-04-20
Components: STRUCTURE
the truck has had a complete body frame failure. the entire frame is rusted through with large holes. i am unable to put it on a jack to change the tires. it has failed inspections and has not been inspected since 2019. i have a 1992 ford truck that has no rust issue on the frame. this year is a complete design failure where they used substandard steel or other garbage. it is a safety hazard.
Complaint filed: 2017-01-30
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1997 mazda 626. the contact took the vehicle to the dealer for a recall resolution regarding replacing the ignition switch. after the ignition switch was replaced, the engine intermittently failed to start when the contact turned the key in the ignition. the manufacturer was not notified. the recall details were not provided. the failure mileage was 120,105.
Complaint filed: 2014-11-13
Components: AIR BAGS
tl* the contact owns a 2004 bmw 325i. the contact stated that the air bag warning light flickered. the contact received notification of nhtsa campaign number: 14v428000 (air bags) and stated that the part was not available. the dealer did not give a specific date for when the part would become available. the manufacturer was notified of the failure and was unable to provide an estimated date for when the contact's vehicle would be repaired. the failure mileage was not available.
Complaint filed: 2015-02-13
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign number:14v770000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2014-10-30
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 chevrolet malibu. the contact stated that the key failed to turn into any position in the ignition switch preventing the contact from turning the vehicle on. the vehicle was not repaired. the manufacturer was not notified of the issue. the approximate failure mileage was 112,000.
Complaint filed: 2014-03-04
Components: AIR BAGS
auto accident on 8/26/2013 in fredericksburg, va, corner of hwy 1 and hwy 208 at 9:15 am. driving between 5-7 mph due to stop at red light to make right turn. driver in front started through the red light and stopped. i hit her car but no car body dents on either car. my 2000 ford focus upon impact deployed (2) air bags, even though i was the only person in the car and no weight on passenger seat. the air bags caused all the car damage and second degree burn on my right hand. the passenger air bag lid smashed the car windshield. the car was drivable but unsafe to drive away from accident. i towed it to local ford dealer (purvis) on hwy 1 for diagnostics test to check the sensors. the dealer report said that the car operated as designed and both air bags should deploy and cause all that damage (car/body) estimated $4914.00 at low speeds. the repair cost is more than the value of the car.
Complaint filed: 2014-02-20
Components: SERVICE BRAKES
was driving down the road and when i tried to stop i had no brakes. turns out that the brake line rusted through somewhere behind the cab near the gas tank. *tr
Complaint filed: 2016-06-24
Components: SERVICE BRAKES
tl* the contact owns a 2004 volvo v40. while driving 15 mph, the brakes malfunctioned. the contact depressed the brake pedal to the floorboard in order to stop the vehicle. the vehicle was not diagnosed nor repaired. the manufacturer was made aware of the issue. the failure mileage was 44,000.
Complaint filed: 2014-09-09
Components: SERVICE BRAKES
brake lines are rusted out. i was driving down the highway, coming to a stop light and the line let go as i applied the brakes. *tr
Complaint filed: 2020-09-09
Components: STRUCTURE
tl* the contact owns a 2002 toyota tundra. the contact stated that the frame was rusted and there was a hole behind the driver's side door. the contact called acton toyota of littleton (221 great rd, littleton, ma 01460, (978) 263-1500) however, the vehicle was not diagnosed nor repaired. the contact stated the failure was like nhtsa campaign number: 09v444000 (structure). the manufacturer was not contacted. the failure mileage was 220,000.
Complaint filed: 2021-04-23
Components: ENGINE
ive owned this car for 3 weeks and have had to put 2 quarts of oil in every week because every morning i start my car lot of blue smoke is coming out my exhaust. this is because the design temperature for the pistons in this engine was 120 degrees celsius and the actual temperatures reached are 160 degrees celsius, which causes the petroleum oil to sludge up and carbon to accumulate in the piston oil holes that allow oil to flow to the piston rings. this blocks those oil holes, preventing oil from getting to the piston rings and subsequently the piston rings wear very, very quickly, then allowing oil to be able to slip past the piston rings, into the combustion chamber and out the exhaust. this will lead to replacing the pistons which is an extremely expensive and labor intensive job just because toyota made a mistake with the way they built the engine. it's a shame that toyota hasn't recalled this vehicle because there are countless amounts of records on these cars having that problem. the car can break down after so much oil has been burned and that could happen un expectedly. it's drivable but not safe.
Complaint filed: 2016-03-07
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 pontiac grand am. when the ignition was turned to the on position, the ignition failed to turn. thirty minutes after jiggling the key, the ignition turned to the on position. the failure recurred numerous times. the vehicle was not taken to a dealer or diagnosed. the manufacturer was not made aware of the failures. the vin was included in nhtsa campaign number: 14v400000 (electrical system). the failure mileage was approximately 185,000.
Complaint filed: 2016-03-15
Components: AIR BAGS
tl* the contact owns a 1990 volvo 740gl (na). while driving 30 mph, the driver side air bag deployed without warning. the contact sustained injuries to both arms, the left shoulder, and back that required medical attention. the cabin of the vehicle was filled with air bag debris. the vehicle was not diagnosed nor repaired. the manufacturer was notified of the failure. the failure mileage was 248,865. updated 05/03/16*lj *cn
Complaint filed: 2018-09-14
Components: STRUCTURE
the hood latch behind the grill broke or failed. my hood flew up as i was driving down the road and shattered my windshield. the hood and hinges are bent. it felt like i hit a brick wall. i could not see anything. i gradually got to the side of the road. i could not pull the hood down. a gentleman stopped to help me and we got the hood down but it would not close. the hood had to be secured with a bungee cord. my truck was towed and is currently in the shop. they will be replacing the hood, windshield and hood latch. this was a dangerous situation i was put in from a faulty hood latch.
Complaint filed: 2015-07-22
Components: VEHICLE SPEED CONTROL
tl* the contact owns a 2003 chevrolet malibu. while driving at 50 mph, the accelerator pedal was depressed and became stuck. the contact had to apply force and lift the pedal up with her hand, in order to release the pedal. the failure recurred on numerous occasions. the vehicle was not diagnosed or repaired. the vehicle was previously repaired under nhtsa campaign number: 04v528000 (vehicle speed control). the manufacturer was not notified of the failure. the failure mileage was 110,000.
Complaint filed: 2016-03-22
Components: STRUCTURE
tl* the contact owns a 2003 dodge ram 1500. the contact stated that the dashboard was cracked and had large holes. the passenger side was so deteriorated that you could see the container for the air bags. the vehicle was not diagnosed nor repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 43,000.
Complaint filed: 2015-07-23
Components: STRUCTURE
tl* the contact owns a 2004 toyota tundra. the contact stated that the vehicle's frame was rusted. the vehicle was taken to a dealer for inspection. the technician stated that there were no holes in the frame and painted the frame with crc paint. the contact stated that the remedy failed to repair the failure and the rust returned. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 58,000. updated 09/09/15*lj updated 12/06/2017*cn
Complaint filed: 2015-06-22
Components: STRUCTURE
rear panel has crack 2 times. we paid 600.00$ for first repair. 3 months later the rear panel cracked again. no crash or accident.
Complaint filed: 2019-11-11
Components: STEERING,EXTERIOR LIGHTING
steering wheel started shaking slightly in august. now it shakes and then power steering goes out. this happens on the highway, city streets anywhere going any speed. as soon as the car starts the steering wheel shakes, of you turn the wheel in either direction it will clam it a little. break lights randomly stop working. replaced break lights 6 times in the past 2 years. headlights melt the plastic has been going on since we purchased the vehicle in 2017. all of these issues have been recalled but not on my vin.
Complaint filed: 2014-07-28
Components: SERVICE BRAKES
abs light came on for no apparent reason. *js
Complaint filed: 2014-01-23
Components: STRUCTURE
the rear hatch is powered on this model. the gas springs that hold the door in the upright (open) position don't provide enough force to keep the door in the open position. when the hatch drops approximately 10 inches, the power function activates automatically, closing the hatch. this powered closing operation frequently occurs when someone is trying to load or unload items from the rear of the vehicle. the hatch comes down with surprising force and has knocked some family members to the ground and actually pinned my 8-year-old in a prone position with his head in the vehicle and his feet on the ground. the safety and mental anguish concerns are obvious, and toyota has issued a recall for "certain 2004 to 2006 vehicles." checking with toyota, the recall does not cover my vin, even though we are seeing the exact same problem for which the recall was issued. is there some way to redress this problem, or do i have to wait for the door to actually injure someone and get a lawyer? *tr
Complaint filed: 2014-11-10
Components: AIR BAGS
tl* the contact owns 2006 bmw x5. the contact received a notification for nhtsa campaign id number: 13v564000 (air bag). however, the parts needed for repair was unavailable. the manufacturer was notified of the failure. the contact had not experienced a failure.
Complaint filed: 2014-01-03
Components: ELECTRICAL SYSTEM
ignition switch on the vehicle is completely locked up and will not turn. my wife is a diabetic and has numerous health complications due to her diabetes. if we were out and became stranded it could have cost us her life. i am disappointed with ford for not fixing this issue. *tr
Complaint filed: 2016-05-04
Components: STRUCTURE
tl* the contact owns a 2003 nissan altima. while driving approximately 10 mph, the floor rusted and fell out the vehicle. the dealer stated that the floor panel needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 115,000.
Complaint filed: 2018-11-16
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
want car inspected for defects. fuel rail leaking gas onto interior and exterior of vehicle. gas fumes come in through vents, intoxicating cannot use vehicle. mechanic stated,"can go on fire!" can catch on fire or ignite from cigarette or match outside vehicle cannot fix . no fuel rails made since 2017. due to fire hazard cannot use one from j7nkyard or scrapyard, wont sell due to previous fire hazard. car only had 65, 000 original miles vehicle does not stay in gear dials go crazy, cannot control car break fluid leaked out no brakes while driving, got very lucky serpentine belt melted, no steering ability while driving had to change all 4 tires, blow out problem with rotors and brakes suspension trouble openning side doors, stick engine light on since car purchase large evap leak pfo3, pfo4 small evap leaks. temporarily goes off comes back. failed inspection every single year, chrysler will not respect warranty, 10 years, 80,000. miles chrysler tells me warranty ended the sane year i baught the car warranty dept., mopar, state ten years, 80,000 miles stepani, warranty dept, said, that is strange on computer staes terminated effective today, was supposed to send never did. windshield wioer defective, locks together, and breaks. always cannit see, canit use defog, ww wipers, ir intoxicated by gas, eyes burn, drip, start to get groggy and sleepy behind wheel. had 4 people have to get out to air out gas fumes if close vents, when i open door wave of gas fumes, intoxicating and dangerous losing gas quickly, more money gage not woeking right, light goes on rhan moves up and down afraid car will go on fire while driving un parking lot. people smoke cigarettes and throw on floor can see manifold soaked with gas and see it leaking if i open hood same codes every single year, . have spent more on fixing car then price of car.
Complaint filed: 2014-08-27
Components: AIR BAGS,SEAT BELTS,UNKNOWN OR OTHER
car was headed west in the left lane of a four lane highway. a big suv headed in the opposite direction was turning to the left. he didn't have time to go and stopped right in my lane. my car hit hers on the passenger side. when we crashed, both of my air bags exploded. i thought my car was on fire because smoke was coming from the bags. my right arm and hand swelled up so big and is still painful. i think there must be medal embedded in my arm. blood was gushing from my arm and right knee. the inch gash in my right knee was on top of my total knee replacement. this had to be stitched up. i had contusions on my chest, arm and left knee. my ribs and sternum were bruised badly. my right ankle was fractured. my car was totaled. i was taken by ambulance to emergency and stayed until june 26, 2014. i was ordered to put no weight on my right leg and was transported by ambulance to a medical rehabilitation center. before my release from there, i developed pneumonia and could not leave until july 14, 2014. i still have to have surgery on my left knee for torn meniscus. that surgery is scheduled for september 9, 2014. my back was fractured also; however, i have not scheduled that surgery as of yet.updated 09-03-14 *bf updated 11/26/2014 *js
Complaint filed: 2014-09-08
Components: SERVICE BRAKES
tl* the contact owns a 1996 chrysler sebring. while driving approximately 45 mph, the vehicle failed to respond when the brake pedal was depressed. the contact crashed the vehicle into a ditch. there were no injuries. the independent mechanic repaired the brake chamber, both rear brake lines, and the adjuster; however, the failure persisted. the manufacturer was not notified of the failure. the failure mileage was unavailable.
Complaint filed: 2016-01-07
Components: STRUCTURE
tl* the contact owns a 2003 gmc envoy. while the vehicle was parked, the liftgate seized without warning. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 163,324.
Complaint filed: 2014-08-28
Components: SERVICE BRAKES
when coming to a stop antilock fires noisily then the brake pedal goes to the floor and vehicle keeps rolling forward (in traffic- into buildings- into fences- onto curbs) antilock brakes are failing and making the system not work properly. *tr
Complaint filed: 2015-03-05
Components: AIR BAGS
tl*the contact owns a 2000 bmw 328i. the contact stated that while driving approximately 30 mph, the frontal driver side air bag deployed. the contact had to maneuver to the side of the road to complete stop. the manufacturer was not notified of the failure. the vehicle was not repaired. the approximate failure mileage was 40,000.
Complaint filed: 2018-07-06
Components: EXTERIOR LIGHTING
my 2002 chevrolet classic has a dangerous condition where the turn signal/hazard warning flashers become inoperative. the condition is completely random and occurs intermittently. this has created surprise unsafe situations when making lane changes and left and right hand turns. chevrolet knows about the faulty turn signal/hazard warning flashers however no recalls have been made. in april 2006 chevrolet sent a somewhat dismissive letter about the condition. however the letter clearly states this is not a recall and do not take your vehicle in for service. at that time my 2002 chevrolet classic did not have the condition described in the letter. i feel the language and intent of the letter was confusing and created opportunity for chevrolet to disregard the customer.
Complaint filed: 2023-02-07
Components: AIR BAGS
the contact owns a 2002 jeep grand cherokee. the contact stated while driving 40 mph, the front passenger’s side airbag inadvertently deployed without warning. the contact was able to drive the vehicle home. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was 206,000.
Complaint filed: 2015-10-20
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet trailblazer 360. the contact stated that the vehicle failed to unlock with the key fob or the key. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was unknown.
Complaint filed: 2014-05-28
Components: SERVICE BRAKES
abs yellow light flashing and not power brake. *tr
Complaint filed: 2017-10-22
Components: STRUCTURE
i have had two chevrolet impalas and the trunks are extremely heavy. the trunk has dented my daughter's skull, hit my other daughter in the head and hit me in the head twice. compensation for this would be nice. also, the latch to hold both trunks open was broken because it was so heavy. and the vehicle is very hot because the a/c censor needs to be replaced but don't know what it looks like.