vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2014-06-09
Components: SERVICE BRAKES
as i stopped my tahoe at my apartment, my front brake line burst due to corrosion. i lost all brake power, and brake fluid is leaking out from the burst line. *tr
Complaint filed: 2014-08-19
Components: SERVICE BRAKES
thank god my husband was with me and knew what to do. i was driving. as we were going down the interstate at 65 mph we hear a noise not having a clue in the world. he said we need to find a pull off and see what that could be. as i went to exit off i discovered i had no brakes. none whatsoever. as my husband gets it to a stop we discover brake fluid pouring out from behind the fuel tank and between the cab. i was panicking. my husband crawls up under it to discover all the brake lines are rusted out and busted. we purchased this vehicle the first of march 2014 from jerry (todd) hunt auto sale in lexington nc. how could he even be allowed to sell such an unsafe vehicle? that was a matter of life and death. how can chevrolet even put such brake lines on as that? as i called chevrolet they don't want to do anything. i called todd hunts to have the lady yelling at me! rude! that's beside the point.i seen death before my eyes that day. i found on consumer agency where out of 473 complaints 101 was the same issue as mine the same trucks the years 1999-2003. i also found in new york times where gm isn't wanting to do a recall cause it was going to cost millions of dollars. so now what? we all just get killed before something is done? *tr
Complaint filed: 2018-01-30
Components: ELECTRICAL SYSTEM
driver's window works, but passenger and back seat windows wont work. i'm seeing many other people with hondas have the same problem! also, the windshield washer won't work.
Complaint filed: 2015-05-20
Components: AIR BAGS,UNKNOWN OR OTHER
i've complained about this for a few months now, this has been worded the best: the dash board in my vehicle began to crack over the passenger side air bag and it has me concerned that the air bag may not deploy towards the passenger and may deploy upwards toward the windshield instead and not protect the passenger. this is a known problem with these model cars and acura refuses to fix this defect. does someone have to lose their life due to this defect before acura acknowledges there is a defect and a problem?
Complaint filed: 2015-04-15
Components: STRUCTURE
bought 2004 colorado from dealer june 2014 7 months later frame is rusted thru (holes big enough to stick 4 fingers in) and cracked between cab and bed. bed is against the cab dealer has told me unsafe to drive and will not do anything about this because it passed maryland safety inspection in may before i bought truck. still making payments on truck i cannot drive. *tr
Complaint filed: 2017-11-21
Components: ELECTRICAL SYSTEM
ignition switch and pass lock sensor causing vehicle to not start and/or randomly shutting off while driving.
Complaint filed: 2018-04-13
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 ford ranger. the contact received notification of nhtsa campaign number: 17v788000 (air bags); however, the part was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (stevens ford lincoln, 717 bridgeport ave, milford, ct 06460, (203) 783-5900) was contacted and confirmed that the part was not available. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2018-11-19
Components: SERVICE BRAKES
brake lines rusted through to point of failure
Complaint filed: 2015-06-01
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 mercedes benz s430. the contact stated that the instrument panel worked intermittently. the dealer diagnosed that the instrument panel needed to be replaced. the manufacturer stated that the vin was excluded from nhtsa campaign number: 06v028000 (interior lighting). the vehicle was not repaired. the failure mileage was unknown.
Complaint filed: 2015-07-23
Components: SERVICE BRAKES
tl* the contact owns a 1999 chevrolet silverado. while driving 20 mph and attempting to engage the brakes, the accelerator pedal went to the floor and the brakes failed without warning. after inspecting the vehicle, the contact discovered that the brake line was corroded. the vehicle was driven to the contact's residence where he discovered large amounts of brake fluid leaking from various spots on the brake line. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 138,000.
Complaint filed: 2014-04-06
Components: STRUCTURE
frame is rusted and broken and truck is unsafe to drive. *tr
Complaint filed: 2015-02-03
Components: STRUCTURE
tl*the contact owns a 2003 toyota sequoia. the contact stated that the undercarriage was corroded. the vehicle was taken to the dealer. the technician verified the failure and sprayed with lubricated substance. the vehicle was not repaired. the manufacturer was notified of the failure. the vin was not provided. the failure mileage was 98,000.
Complaint filed: 2015-09-18
Components: AIR BAGS
tl* the contact owns a 2004 toyota avalon. the contact received notification of nhtsa campaign number: 15v043000 (air bags) however the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2017-01-23
Components: SERVICE BRAKES
the brake lines have rusted through as i was driving 50mph. we lost all brakes and nearly hit a car/tree. the vehicle was purchased in wi, located in fl now, and has 120k miles. the leak is close to the fuel filter - and clearly visible. *tr
Complaint filed: 2019-01-09
Components: SERVICE BRAKES
tl* the contact owns a 2001 monaco coach knight. while driving 60 mph, the vehicle stalled without warning and the contact noticed an abnormal burning odor coming from the tires. the vehicle was taken lazy days rv of tampa (6130 lazy days blvd, seffner, fl 33584, (800)-306-4002) where it was diagnosed that the brake assembly failed and needed to be repaired. the vehicle was repaired, but the failure recurred. the manufacturer was contacted and stated that there were no recalls. the failure mileage was 32,000. the vin was unknown.
Complaint filed: 2015-04-01
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1998 honda accord. the contact stated that the ignition switch failed, the lights on the instrument panel started to blink, and the vehicle stalled. the vehicle was taken to the dealer and it was confirmed that the ignition switch failed. the manufacturer was contacted and stated that the vehicle was not included in nhtsa campaign number: 02v012000 (electrical system). the vehicle was not repaired. the failure mileage was 192,000.
Complaint filed: 2014-05-29
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 saturn ion. the contact stated that after having repairs performed for nhtsa campaign number: 14v171000 (electrical system), the vehicle failed to start and after numerous attempts, the vehicle was able to start. the contact stated that while driving 45 mph, the vehicle stalled three times and the battery light, the oil pressure, the air bag and the power steering warning light illuminated. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure and current mileage was unknown.
Complaint filed: 2014-02-26
Components: ELECTRICAL SYSTEM
tl- the contact owns a 2004 ford taurus. the contact stated while driving approximately 70 mph she smelled a burning odor. the contact stopped the vehicle to inspect it and observed that the steering column wires were burnt. the vehicle was taken to a dealer where the mechanic diagnosed that the circuit wires on the rear driver and passenger side brake lights were also burnt. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 135,000. rk
Complaint filed: 2015-08-26
Components: SERVICE BRAKES
brakes failed due to corroded brake lines. appears that rear lines failed but neither front or rear brakes worked during incident. brake lines are very rusty whereas there is almost no rust on other components.
Complaint filed: 2015-09-22
Components: AIR BAGS
tl* the contact owns a 2003 toyota corolla. while driving various speeds, the contact heard a popping sound coming from the dashboard and the air bag warning light illuminated. the vehicle was taken to a dealer, but was not diagnosed or repaired. the failure recurred. the contact received notification of nhtsa campaign numbers: 15v043000 (air bags) and 15v285000 (air bags); however, the parts to do the repairs were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was 100,000.
Complaint filed: 2015-07-17
Components: STRUCTURE
tl* the contact owns a 2003 ford escape. while driving over a bump in the road at approximately 10 mph, the front passenger side wheel well fractured and damaged the suspension. the vehicle was taken to the dealer where it was diagnosed that the subframe was rusted. the failure was not repaired. the manufacturer was notified of the failure. the failure mileage was 145,000.
Complaint filed: 2015-05-16
Components: SUSPENSION,UNKNOWN OR OTHER
the rear axle broke when our daughter was driving home from work at night. when she got home she told us that the van was not handling well at all. it turns out the rear axle had cracked which caused the driver's side rear wheel to push up into the wheel housing and start rubbing against the wheel well. luckily this happened near our home and she didn't have much further to go as it became very difficult to handle. also lucky the speed was only about 30 mph, because i'm not sure it would have made it safely home if it happened while driving at a higher speed. our van was part of a recall that was done in 2011 where they installed brackets/clamps instead of replacing the rear axle. the break has occurred right under the clamping bracket. it also appears to be cracked on the rear passenger side as the tire is tilting into the wheel well on that side also. it appears ford has left many windstar drivers in a potential very dangerous situation.
Complaint filed: 2015-08-22
Components: STEERING,STRUCTURE,WHEELS
while driving at speeds around 48 to 51 mph, you can feel the steering wheel start shaking sometimes if you take your foot off the gas petal it will stop but more than not it will go into a violent shake to where one can hardly hang onto the steering wheel. you have to try and get safely to shoulder and stop. then you can drive away but when speeding up to merge back into traffic it does it again. when you just cant take it anymore you exit the freeway just to drive the city streets to where you get the small like shaking in the steering wheel. these past 2 weeks it seems to be happeing more often. i have had some work done as to what my guy thought it could be for it to not be fixed. i also now have the annoying air bag light coming on and beeping while turning any direction corner. i really like the jeep but i only work part time and my fiance passed away 2 years ago before his passing he bought the jeep so i would have a safe vehicle to drive. i do not feel safe driving the jeep but it is the only one i do have now.parts and work done as of february of 2015.3 tie rod ends replaced 2 lower one upper on passenger side, 2 new tires because i was told that is what was causing it., a rear driver side wheel seal, a valve cover gasket, 2 sets of front brake pads and rotors cosing well over 1300.00. and still have this violent shake. i can not afford to buy a different vehicle so please tell me what to stop the shaking forever.
Complaint filed: 2015-05-27
Components: ELECTRICAL SYSTEM
valet person was parking my rendezvous in dec 2012 and said as he applied the brakes to stop he noticed flames coming from hood. 2,000 in damages. my biggest complaintis that i have had to replace the head gaskets twice in the past six years. i keep being told there should have been a recall because gm has been aware of this problem. i cannot afford to purchase a new car now with all the repairs ive put into this, and its probably not worth much. we have always bought gm vehicles but we may think long and hard because once their off the lot it seems no one cares and no one wants to back up their product.
Complaint filed: 2015-12-28
Components: POWER TRAIN,ENGINE
tl* the contact owns a 2003 chevrolet impala. the contact stated that while driving at any speed, the vehicle would start to shake with a knocking noise then it stalled without warning. in addition, the transmission leak fluid and failed to start. the vehicle was taken to an independent mechanic where it was diagnosed that the engine needed to be replaced. the manufacturer was not notified of the failure. the approximate failure mileage was 149,000.
Complaint filed: 2016-07-18
Components: STRUCTURE
took pacifica into the service shop for a routine check of the air conditioning not working. upon putting the car onto the car rack, the mechanic discovered that the sub frame under the car and under the engine, was seriously rusted and has a large crack. he advised that the car can either be fixed by welding another frame for $1500 or to get rid of the car as it is unsafe to drive. we have 2 kids and with all the driving around town we do, this car should be fixed by chrysler given the recent history of issues that were brought up a couple of years ago.
Complaint filed: 2017-06-14
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 chevrolet malibu. while turning the ignition switch, the vehicle stalled and the anti-theft warning indicator illuminated. the vehicle was taken to an independent mechanic, but was not diagnosed or repaired. the manufacturer was not notified. the vin and failure mileage were unknown. updated 09/06/17*lj
Complaint filed: 2014-11-12
Components: SERVICE BRAKES
tl* the contact owns a 2001 chevrolet silverado. while approaching a stop, the abs warning light illuminated and extreme force was required to depress the brake pedal. the vehicle had not been diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 135,000.
Complaint filed: 2017-05-25
Components: ELECTRICAL SYSTEM
the hazard light button fell into the dashboard and the blinker signals only intermittently work. they will sometimes stop working while in the middle of a turn, other times will work for a few days, and then randomly stop again for no consistent amount of time. upon researching this issue to repair i see that it is very common with other cars of this make and model.
Complaint filed: 2018-02-07
Components: SERVICE BRAKES
the antilock machine is locking the wheels so much that stops the car completely right in the midle of the traffic and the tires smell like burning tires. i had the car towed twice. i am so afraid that this happens while driving in the highway, that i do not drive there, only the streets.
Complaint filed: 2023-07-14
Components: UNKNOWN OR OTHER
the instrument panel on my car is not working so i don’t know if it has any gas in it or not. i know the gauges work also my windows don’t go up or down in my sunroof does not open or close.
Complaint filed: 2015-12-16
Components: STRUCTURE
severe rust all over the body but especially on the frame. have had multiple components fail and crack, now taking in water through corners of the roof through rust holes. passenger side of frame likely to sever under further driving. rust on the brackets holding the fuel tank to the vehicle created a hole in the fuel tank. part was replaced, no picture.
Complaint filed: 2015-01-20
Components: STRUCTURE
tl* the contact owns a 2003 ford windstar. the contact stated that while driving 2-3 mph, the front passenger side wheel detached from the vehicle. the vehicle was towed to an independent mechanic where it was diagnosed that the wheel detached from the shaft and needed to be replaced. the independent mechanic made the contact aware of a manufacturer's recall for the sub frame. the vehicle was then towed to a dealer where it was confirmed that the sub frame needed to be replaced. the contact stated that the dealer refused to repair the sub frame due to safety hazards during the repairs. the vehicle was not repaired. the failure mileage was unknown.
Complaint filed: 2014-08-14
Components: ELECTRICAL SYSTEM
vehicle stalls out and loses total power (engine shuts off ) while driving. this has happened several times and there is no pattern as to when or why it occurs this is extremely hazardous, trying to steer your suddenly powerless vehicle to the shoulder of the road and out of harms way. *tr
Complaint filed: 2014-08-27
Components: SERVICE BRAKES
tl* the contact owns a 2002 chevrolet avalanche. the contact stated while driving 35 mph, the brake pedal was depressed but failed to respond. the contact had to use the emergency brake to stop the vehicle. the dealer diagnosed that the brake line needed to be repaired. the vehicle was repaired but failure persisted. the manufacturer had not been notified. the vin was not available. the approximate failure mileage was 170,000.
Complaint filed: 2014-07-16
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 cadillac deville. the contact stated that while driving at an unknown speed, the instrument panel lighting failed. the vehicle was not repaired or diagnosed. the manufacturer was not made aware of the failure. the failure mileage was 29,276 and the current mileage was 295,527. updated 8/29/14*cn the consumer stated the back up warning light indicators would light up and the chime sounded, but there was nothing behind, the vehicle. updated 09/18/19
Complaint filed: 2018-06-06
Components: SERVICE BRAKES
tl* the contact owns a 1991 dodge grand caravan. while driving at unknown speeds, the brake pedal was depressed, but failed to engage and traveled halfway to the floorboard. the contact stated that the brakes eventfully engaged after the brake pedal was depressed several times. in addition, the anti-lock and brake indicators were illuminated. the vehicle was towed to an independent mechanic, but they were not equipped to service the vehicle. the mechanic referred the contact to another independent mechanic who then referred the contact to a local dealer. the vehicle was towed to glenbrook dodge chrysler jeep (100 w coliseum blvd, fort wayne, in 46805, (260) 579-4713) where it was diagnosed that the anti-lock system failed and the vehicle was in manual mode. the dealer informed the contact that parts were no longer being manufactured. the manufacturer was notified and opened case number: [xxx]. no further assistance was provided. the failure mileage was 66,000. the vin was not available. *tt information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2022-04-07
Components: AIR BAGS
this is subject to a recall r10136 nhtsa recall 21v-800 we have set appointments twice to have this done only to be told that the parts are not available and we would be contacted when they are. the local dealer is maple hill in kalamazoo. i started a chat with volvo and the suggestion was to try another dealer. if the part is not available i fail to see how that will help.
Complaint filed: 2014-10-09
Components: SERVICE BRAKES
pulled into parking lot and went to stop and the abs system came on. dry roads at 5mph. *tr
Complaint filed: 2015-05-18
Components: ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,ENGINE
tour bus company: garden state transit inc springfield, ma dot 933664 icc 390505 owner: luis castillo 201-780-9899 front rt brake locked up on the way, had to stop at peter pan for repair. coolant was leaking, had to stop numerous times for water. a/c stopped working after first 3 hours each day. called owner of bus company numerous times for a new bus. bus got heated to 84 degrees. 2 minors were going to pass out. emergency stop at arby's in fredericksburg, va and called 911. both minors taken to hospital for heat exhaustion. bus shakes violently around 65mph and the bus severely sways left and right. bathroom was inoperable. no toilet paper or solid waste allowed in toilet.
Complaint filed: 2014-10-01
Components: ENGINE AND ENGINE COOLING,ENGINE
driving legal speed on interstate highway 59 south from meridian ms to slidell louisiana. car started using oil every 20 miles. i have taken vehicle to nissan dealer on 3 different occasions. it ws determined that the engine and catalytic converter is bad. i have contacted nissan north america to ask for them to repair under recall 03v084000. this recall states that the catalytic converter will cause engine damage. nissan declined to fix my car. i contacted the better business bureau and they did not help. i don't know what to do next. *tr
Complaint filed: 2015-09-02
Components: SERVICE BRAKES
tl* the contact owns a 2002 gmc savana 2500. the contact stated that the brake lines failed without warning. the vehicle was further inspected and it was noticed that there was extensive rust and corrosion prematurely and the brake lines fractured. while traveling approximately 40 mph, the brake pedal traveled to the floor and the brake fluid ruptured excessively due to the failure of the brake lines. the vehicle was towed to a repair shop who replaced all of the brake lines. the manufacturer was notified of the failure. the approximate failure mileage was 165,000.
Complaint filed: 2016-06-23
Components: SUSPENSION,STRUCTURE
tl* the contact owns a 2000 ford taurus. the contact stated that the rear axle was completely rusted and the subframe that held the two rear tires was also rusted and fractured. as a result, the contact had to change the rear tires more frequently. the check engine and abs lights illuminated. the vehicle was taken to a local dealer where it was diagnosed that the entire frame needed to be replaced. the manufacturer was made aware of the failure and stated that there was no recall. the vehicle was not repaired. the failure mileage was approximately 300,000.
Complaint filed: 2023-03-02
Components: AIR BAGS
the contact owns a 2004 mazda tribute. the contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 212,900.
Complaint filed: 2016-03-31
Components: AIR BAGS
takata recall - this is the second vehicle that has been recalled for this problem. in both cases now the manufacturer has send a second notice weeks after the first replacement occurred indicating the vehicle is required to come back for an additional replacement. it is a significant inconvenience once let along twice and is not acceptable.
Complaint filed: 2015-09-16
Components: SERVICE BRAKES
was driving on the freeway, when the brake light appeared on the dash board ,was on my way to my doctors ,as i came back, it was at reduce speed 3rd lane at 50mph, for safety purpose since i could not trust the brakes of the vehicle, i took the van to the dealer and again i need to replace front brakes, (this happens every 10.000 miles).when i questioned the dealer , i was told to contact vw. of america, which i did immediately, as i spoke with the customer service rep. i was told that vw. uses the same brake pads for all vehicles from the beetle to the suv's and campers. that didn't make any sense and as i went further into the discussion, was directed to the engineers for more clarification since they would be more indicated . as i spoke with an engineer, they told me yes that vw. uses the same brake for a vehicle of 2000pds. as well 6000pds. as i tried to explain that using the same brakes on heavier vehicles vw. was putting the life of the drivers and passengers in danger, since the vehicle of 6000pds. will brake differently that one that weights 2000pds. rudely and sarcasticly reply that i am not qualify to argue the case with them and hang up. this lets me to believe that vw. cares less about customers and only care about the money that they make every time we have to replace, pads, rotors and calipers. this situation as to end and vw. has to correct this matter as continuously they are putting people in dire danger, if they are not aware of this situation, people that i have spoke have the same vehicle and have found themselves in the same predicament. please help thanks you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).' *jb
Complaint filed: 2022-09-02
Components: ELECTRICAL SYSTEM
while driving my 2004 dodge dakota all the gauges, including the speedometer and the tachometer stopped working. everything went off although the truck was still running. i had headlights turn signals an emergency flashers nothing else. i don’t know how fast i was going how much fuel i had or if my engine was running hot nothing. this is something that could spook a driver to a point where he/she would be distracted of their surroundings. possibly causing a serious crash and hurting or killing someone.
Complaint filed: 2015-02-06
Components: ELECTRICAL SYSTEM
tl*the contact owns a 2002 chevrolet malibu. the contact received notification of nhtsa campaign number: 14v400000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2015-07-04
Components: SERVICE BRAKES
as i approached a major intersection the traffic light turned yellow and i applied the brakes preparing to stop. the brakes failed and the petal went to the floor. the truck rolled halfway into the intersection before i was able to step on the emergency brake and fully stop the truck. the dashboard flashed on indicating "repair brakes".a little too late to help. if i had a vehicle in front of me , i would have hit it and possible injuries would have resulted. i had my daughter in the front passenger seat and was glad for seat belts.
Complaint filed: 2023-05-10
Components: SERVICE BRAKES
i was driving full freeway speed when the brake assist system suddenly engaged which slammed on my brakes immediately and sent me skidding all over the freeway trying to maintain control of the vehicle and not crash into anything. all the while the cars behind me had to veer out of the way. several accidents were almost caused by this incident. this safety feature is now a safety hazard. this should never ever happen. this i'd comparable to an airbag suddenly deploying while driving. an absolutely terrifying experience. the bas fct light came on which is how i learned of the brake assist system. this problem is repeatable because it happened 2 more times as i had to get my vehicle home but luckily i didn't date take the freeway again. problem just started 5/7/23 without any warning at all.
Complaint filed: 2020-04-19
Components: SERVICE BRAKES
red and yellow brake lights on dashboard come on and go out even when master cylinder is full of fluid.
Complaint filed: 2019-07-17
Components: SERVICE BRAKES
brake lights will not go off, even when ignition is off. replaced brake light switch and tge problem remains.
Complaint filed: 2014-02-21
Components: SERVICE BRAKES
the brakes failed while i was hooking the truck to a trailer. i was backing the truck to align the ball to the hitch and the brake pedal went right to the floor. very lucky this happened in the driveway and not going down the road with a 8,000 trailer behind it. i live in ohio, but this is a two wheel drive truck that is used strictly to tow a race car trailer. it's never been driven in the snow. cost almost $800 to replace every brake line on the truck as they were all badly rusted and it would be just a matter of time before another line failed. *tr
Complaint filed: 2014-10-05
Components: SERVICE BRAKES
rear brake line burst and had no stopping power.had to roll to a stop. *tr
Complaint filed: 2018-02-23
Components: STRUCTURE
roof panel is separating from top, failure of the glue used to hold the top panel on panel may fly off at any speed
Complaint filed: 2018-01-17
Components: AIR BAGS
american honda motor co., inc gives me the run around on following the takata recall.
Complaint filed: 2014-06-29
Components: ELECTRICAL SYSTEM
instrument cluster failed. speedometer and gas gauge malfunctioning. inaccurate readings. no replacement part or repair available. *tr
Complaint filed: 2015-04-16
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact's air bag warning indicator illuminated continuously. the failure mileage was unknown.
Complaint filed: 2015-12-15
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet impala. the contact stated that while driving at various speeds, odors of smoke were noticed before the passenger seat warmer caught on fire. no police or fire report was filed. the contact extinguished the fire. the contact did not sustain any injuries. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 120,000.
Complaint filed: 2019-07-18
Components: AIR BAGS
in the past i received a notice in the mail detailing an airbag inflator safety recall containing my car's vin number. when i called the local honda dealer to get it replaced, they stated that my car was not actually affected in the recall and a replacement would not be needed. i received another notice in the mail and when i called the dealer this time they confirmed that in fact my car needs replacements. my complaint is that i have been driving my car thinking it was safe, based on the honda dealership's word, when in fact it has not been safe to drive.
Complaint filed: 2014-10-09
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 chevrolet impala. the contact stated that the vehicle failed to start after using the key fob to unlock the door. the contact made several attempts to turn the key back and forth and was able to restart the vehicle. the contact received a recall notification for nhtsa campaign number: 14v400000 (electrical system), but the parts needed to repair the vehicle were not available. the dealer was unable to provide a specific date for when the parts would become available. the manufacturer was notified. the vehicle was not repaired. the failure mileage was unknown.
Complaint filed: 2016-03-02
Components: ELECTRICAL SYSTEM
tl* the contact owned a 2004 dodge durango. while driving 10 mph, smoke began to enter the vehicle from the dashboard. within minutes, the entire vehicle was engulfed in flames. the fire department extinguished the fire. a fire report was filed. no injuries were sustained. the cause of the failure was not determined. the manufacturer was not notified of the failure. the failure mileage was approximately 135,000. the vehicle was destroyed.
Complaint filed: 2016-04-16
Components: STRUCTURE
purchased 2001 toyota tundra in april 2015 from faulkner buick gmc of west chester pa.april 2015 the dealer passed inspection while active recalls on frame corrosion were not complete,corroded frame present.per current inspection fail-3-2016-this should never have been passed in 2015 by dealer. faulkner buick gmc of west chester pa, 705 autopark blvd,west chester, pa 19382 1.the prior used car dealer passed inspection 2015,should have failed for rotted frame (legal issue);2.prior owner,used car dealer-ignored all past/current frame recalls;3.purchased truck 4-2015;4.fail inspection-rotted frame 3-2016;5. tricounty toyota,limerick, pa,3/15/16 - they told my son its not rotted enough, drive a few months and see if its worse (even though there is an active recall now.;6.went to conicelli toyota - conshohocken,pa march17, 2016 - very helpful in testing the corrosion, they agree its rotted thru, no way to fix other than complete replacement of frame, several tests and pics given to toyota "field rep." one month later determines that toyota will not fix entire frame, only the small portion currently under the active recall (however, the dealer says they cant fix nor pass inspection because the rest of frame is still rotted - catch 22). toyota now refuses to fix the entire frame - even though through prior recalls they should have done anyway. they cannot fix the portion of frame under current recall due to remaining corrosion. i have passes onto corporate toyota case 1604132198, however attempts to discuss were dismissed. desired outcome:1.since toyota should be obligated to fix current frame part, i demand that they should have to fix the remaining frame as they originally claimed the entire frame to be defective.2.used car dealer faulkner of west chester pa should be held accountable for passing state inspection w/ recalls outstanding,unsafe sold to my son.
Complaint filed: 2019-04-01
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 acura mdx. the contact stated that the key failed to remain inserted in the ignition switch when the vehicle was not in park. as a result, the vehicle drifted. there were no warning indicators illuminated. the contact called apple acura (1202 loucks rd, york, pa 17404, (717) 854-1800). the vehicle was not diagnosed or repaired. the manufacturer was contacted and stated that the vehicle was previously repaired per nhtsa campaign number: 12v573000 (electrical system). the failure mileage was 200,000. *tr
Complaint filed: 2017-05-16
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 dodge ram 1500. the contact received notification of nhtsa campaign number: 16v352000 (air bags) however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2016-02-07
Components: AIR BAGS
was involved into (2) separate car accident in the last year that the air bag did not deployed. the first one i was rear end when i came to a stop and the person behind me did not stop and sustain neck injury that i had to had surgery on 10 oct 2014. the second i was t-boned on the driver's side and pushed over a curb into a telephone pole while driving down a street and the car was total by my insurance company of course. this one i hit my head and had eye issues for several months besides the badly bruised legs and head from hitting the steering column and window on 20 may 2015.
Complaint filed: 2016-01-30
Components: AIR BAGS
takata recall- i own a late 2002 dodge ram 1500. 2002 was a mid year change so my body is exactly the same as the 2003-2007 (or so) rams. i'd be willing to bet the farm my air bag is a takata brand the same as the 2003 which has been recalled. given that, why isn't my vehicle on the list? thank you
Complaint filed: 2014-10-29
Components: STRUCTURE
tl* the contact owns a 1999 chevrolet silverado 1500. while inspecting the vehicle, it was discovered that the frame was rusted to the point of corrosion and could potentially fracture. the contact also stated that the undercarriage and the frame rusted. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 115,000. updated 12/9/14*cn updated the consumer stated the frame would have to be replaced. the insurance company deemed the repair a manufacturer's defect therefore, would not cover there repair cost. the repair costs about the same amount as the vehicle. updated 06/1/2015 *js
Complaint filed: 2019-12-13
Components: STRUCTURE
tl* the contact owns a 2002 dodge durango. the contact inspected the vehicle and noticed that the spare tire holder was corroded, which caused the spare tire to detach from the holder. the failure occurred without warning. the vehicle was not diagnosed or repaired. the dealer and manufacturer were not notified. the failure mileage was approximately 92,000.
Complaint filed: 2014-05-21
Components: STRUCTURE
frame rust through.toyota claims rust hole is not in the correct location on the truck.says there is nothing they can do. *tr
Complaint filed: 2017-09-23
Components: STRUCTURE
gas tank cover/ holder completely rusted out and gas tank is just hanging there by one corner of the cover. it fell down as i was just driving down the road causing the gas tank to crack in the frint corner when it hit the ground.
Complaint filed: 2014-03-15
Components: ELECTRICAL SYSTEM
ignition problems, car randomly turns off,dash lights don't work,heat randomly works. *tr
Complaint filed: 2015-02-01
Components: AIR BAGS
srs warning light continues to illuminate at different occasions while driving. a recall was issued in 2014 and vehicle was taken to toyota dealer for recall repair. after repair srs light continues to illuminate while driving. vehicle was taken back to toyota dealer for repair but nothing could be done because it could not be duplicated or diagnostic equipment could not find or pull any malfunction codes. what now??? *tr
Complaint filed: 2014-08-04
Components: STRUCTURE
the roof rack has very flimsy paint and has been peeling for years. i contacted the dealership and was told it was not covered. i commute on the freeway and 90% of the endeavors i see have paint peeling off their roof rack. i have kept this car in the garage for the last 8 out of 10 years. it has been protected from the elements and isn't driven much and still the roof rack looks awful! if i were looking to buy a new car and saw this, i certainly would not want a car with a paint problem. *tr
Complaint filed: 2015-01-25
Components: ELECTRICAL SYSTEM
all the lights, radio, dashboard came on, but when i turned the ignition to start it wouldn't turnover. also when i go to slow down or stop the car cuts completely off. it happens more often than it doesn't. *tr
Complaint filed: 2019-11-10
Components: STRUCTURE
frame of this vehicle has rusted beyond being safe to drive. vehicle will not pass virginia state inspection. rust is due to factory manufacturing defect that toyota has acknowledged. i am the third owner of this vehicle and had no way of knowing of any toyota remedies to this situation. i have contacted toyota corporate and they refuse to offer any help. this is an inherit factory defect and age and time should make no difference. there are many of these vehicles still operating on the highways with this defect creating a very dangerous situation.
Complaint filed: 2014-06-11
Components: STRUCTURE
tl* the contact owns a 2003 dodge ram 2500. the contact stated that there was rust and corrosion on the passenger and driver's side bed near the upper fender well. the dealer stated that both outer skins of the fender well needed to be replaced. the vehicle was not repaired and the manufacturer was notified. the approximate failure mileage was 2,000.
Complaint filed: 2014-12-29
Components: SERVICE BRAKES
brakes failed and i had to swerve into oncoming lane to avoid a rear end collision. pedal went to floor and secondary brake system brought the truck to a stop. investigation showed severe rusting of brake lines throughout the vehicle. the tragedy of this is that this truck cost over $60,000 and for probably $10 more at the time of manufacture, gm could have installed stainless steel brake lines or at least something with some corrosion treatment. this is a real ticking time bomb with all of the gm products on the use car lots that are about to rupture their brakes and cause an accident. i remember when honda had to recall for rusty fenders. hello wake up!!!! *tr
Complaint filed: 2017-04-12
Components: ELECTRICAL SYSTEM
instrument display panel fails to light up in the stationary position for approx. 15 seconds. when driving at night and vehicle is moving instrument display may not come on.
Complaint filed: 2019-09-23
Components: EXTERIOR LIGHTING
when vehicle is started, the brake lights will stay lit as if you were pressing the brake even when engine is off, cruise control will not set either so you can turn it on but will not engage. it may have something to do with the cruise control switch located by the brake pedal. i've fashioned a spacer to slide in between the brake and switch so they'll go off when i'm not driving. i was just curious as if there is a recall to this or if i have to actually replace the part my self.
Complaint filed: 2015-01-26
Components: ENGINE
toyota had a problem with there 4 cylinder engines in camry and highlander with engine mountain threads pulling away for a three or four year period. my car started leaking oil about 90,000 miles when i took in to a dealer he told me about the problem and toyota did not issue a recall. i was told only fix is a new engine. they also had a problem with the catalytic converter also again no recall. *tr
Complaint filed: 2014-10-26
Components: ELECTRICAL SYSTEM
the ignition key can be removed while the vehicle is in accessory or run settings. on several occasions i have exited the vehicle with the keys in hand, thinking it was off when in fact it was still running because the ignition had not fully moved to the off position. key is very loose when inserted in the ignition and i fear that it will come out on it's own through vibration. primary key is worn down and does not have the same profile of the second key provided at new delivery but rarely used. the second key can also be removed while running. although the vehicle has the characteristics of the ignition recall it falls outside the manufacture dates. when i presented the car to a dealership for repairs i was told that i had to wait for gm to contact me and a standard (paid) repair was not possible because they needed the parts they had to fix recalled vehicles. *tr
Complaint filed: 2015-10-23
Components: STEERING
tl* the contact owns a 2005 chevrolet malibu maxx. the contact stated that while driving at approximately 45 mph, the vehicle veered to the right and the steering wheel jerked violently to the right. the failure recurred numerous times. the vehicle was taken to a dealer where it was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 130,000.
Complaint filed: 2017-04-10
Components: ELECTRICAL SYSTEM
i recently had my 2001 oldsmobile alero key ignition fail me. i had the recall done on the keys. all they did was put a plastic key cover on my keys. i got stranded due to my "new" keys not allowing my key ignition to turn over at all. i started to do research and have found many complaints that gm won't fix the ignition problem just drills a hole in the top of the key to make it seem lighter in weight and then just covers the original key with plastic. i can't afford this kind of thing happening. i was stranded for several hours due to this. what if this happens to someone with children?
Complaint filed: 2015-10-28
Components: SUSPENSION
the passenger side upper ball joint failed a mandatory state safety inspection. the ball joint showed excessive wear and was deemed unsafe.
Complaint filed: 2017-07-24
Components: POWER TRAIN,AIR BAGS
tl* the contact owns a 2002 honda odyssey. the contact stated that while driving at 60 mph, the air bag and transmission warning lights illuminated. in addition, the vehicle slipped out of gear while driving on more than one occasion. the vehicle was not diagnosed or repaired. a dealer was not contacted about the failure. the manufacturer was not made aware of the failure. the failure mileage was approximately 187,000.
Complaint filed: 2015-03-17
Components: ELECTRICAL SYSTEM
2003 chevrolet monte carlo. consumer writes in regards to unsatisfactory recall repair work at dealership. *smd the consumer stated the ignition defect still exists. *jb
Complaint filed: 2018-10-27
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
intermittent turn signal failure. turn left signal on, and flash then right signal will occasionally flash. sometimes left and right will alternate. this is not the same as emergency flashers where both lights are on at the same time. this is dangerous, i'm in a left turn lane with my left blinker on but my truck is telling other drivers that i want to turn right. the failure, erratic behavior is random and intermittent.
Complaint filed: 2018-05-14
Components: SERVICE BRAKES
tl* the contact owns a 2003 chevrolet malibu. while driving 25-30 mph, the brake pedal was depressed and traveled to the floorboard. the vehicle came to a stop after an extended period of time. after the vehicle was parked overnight, the contact noticed excessive brake fluid leaking underneath the vehicle. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that the brake lines were rusted and needed to be replaced. the vehicle was not repaired. neither the dealer nor the manufacturer was notified of the failure. the approximate failure mileage was 95,000. the vin was not available.
Complaint filed: 2015-04-01
Components: AIR BAGS
tl* the contact owns a 2003 toyota corolla. while driving at various speeds, the air bag warning light illuminated. the vehicle was taken to an independent mechanic who diagnosed that the air bag module needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 200,000.
Complaint filed: 2023-12-13
Components: STRUCTURE
3 out of 4 doors have stopped opening from the outside. the locks still work properly and have no effect on the outside door handles. the doors still open just fine from the inside, except for the driver door. the driver door will not open at all, which is a major safety issue and should have been recalled, especially since the door handles are well known issue for hondas. although the car does have minor damages to the body, the door handles have not been affected at all by them. this seems to be an issue that lies inside the door panel itself.
Complaint filed: 2017-04-05
Components: SERVICE BRAKES
both front brake calipers and left rear caliper seized causing overheating to the entire braking system. it also caused rotor damage,disc damage and brake pad damage. this is not the first time this has happened. i am not sure if it happens when i am driving or stationary. i have had to replace my pads once a yea since i have owned the vehicle and i have replaced the hubs discs and rotaterstwice. i am preparing to replace all of these components for the third time and will also replace the rubber brake lines. i have been researching this vehicle and have come to the conclusion that there is a severe problem with the braking system. in my opinion it is only a matter of time before someone loses their life from this defect.
Complaint filed: 2016-03-21
Components: STRUCTURE
tl* the contact owns a 2004 mazda tribute. while driving at various speeds, the vehicle made an abnormally loud noise. upon further inspection, the contact noticed that the frame was severely rusted on the passenger side of the vehicle. the vehicle was not diagnosed nor repaired. the manufacturer was not made aware of the failure. the failure mileage was 98,000.
Complaint filed: 2020-02-03
Components: STRUCTURE
while driving on the interstate at 75 mph the top layer of the hood (skin) separated from the hood and flew upward into the windshield and detached itself from the vehicle causing the drivers vision of roadway to be blocked. once it detached itself causing high risk of safety for other drivers behind the kia sephia.
Complaint filed: 2014-04-22
Components: STRUCTURE
around july of 2008 i noticed the clear coat on the roof,trunk,and fenders start to delaminate. the car had less than 100,000 miles and was waxed every six months or so. i thought it was just my car which is black, until i saw three more cars of the same color do the same in the exact same spots. is this normal for the clear coat to peel off or not at 4 years old and less than 100,000 miles? *tr