vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2020-11-04
Components: LATCHES/LOCKS/LINKAGES
2001 toyota sequoia. consumer writes in regards to issue with rear door latch. consumer is seeking reimbursement for repairs related to issue. *ld *js
Complaint filed: 2024-05-14
Components: STRUCTURE
the contact owns a 2003 toyota tundra. the contact stated while working underneath the vehicle, he became aware that the junction point on the frame rail of the front driver’s side was rusted. the vehicle was taken to the dealer where the rust was confirmed and pictures and documentation that the frame needed to be replaced were submitted to toyota chicago regional however, the subframe replacement was denied by the dealer. the manufacturer was contacted who informed the contact to find another 2003 toyota tundra owner where they had remedied the frame rust failure free of charge. the contact stated that the other vehicle owner informed him that toyota offered to replace the frame or buy back the vehicle. the contact stated he provided the information to toyota with the other owner's information and vin, however, the contact stated that toyota had not offered to replace the frame or buy back the vehicle. the contact stated that the vehicle was serviced in 2013 under nhtsa campaign number: 09v444000 (structure) at toyota west (1500 auto mall dr, columbus, oh 43228) however, the rust failure occurred. the contact stated that the remedy was insufficient. the contact stated that a case was opened. the approximate failure mileage was 200,000.
Complaint filed: 2020-07-21
Components: SERVICE BRAKES
tl* the contact owns a 2003 ford escape. the contact stated that while entering the driveway to park, there was smoke present. the contact exited the vehicle and opened the hood when a fire was discovered. the contact grabbed a water hose and extinguished the fire. the abs module connector was melted along with wires. at the time of the incident the contact was pregnant and had her 4-year-old daughter in the vehicle. no injuries were sustained. the fire department was not contacted. no police report was filed. the vehicle had not been diagnosed or repaired. the manufacturer was contacted but there was a recording stating that no calls were being accepted at the moment. the local dealer (unknown dealer information) was then called where they mentioned that nhtsa action number: pe06048 (service brakes, hydraulic) was previously performed on the vehicle. the failure mileage was approximately 115,000.
Complaint filed: 2016-01-27
Components: STEERING
tl* the contact owns a 2001 mercury grand marquis. the contact stated that there was an extremely loud abnormal noise coming from the steering wheel. the contact stated that the noise was heard upon turning the steering wheel, which was loose. the vehicle was taken to an independent mechanic for inspection and diagnostic testing. the vehicle was to be taken to a dealer for further diagnostic testing. the vin was not included in nhtsa campaign number: 15e082000 (steering). the manufacturer was notified of the failure. the failure mileage was not available.
Complaint filed: 2014-09-22
Components: SERVICE BRAKES
had just backed our bay boat into it's spot after hauling it on i95,the blue route and pa turnpike .when i released the emergency brake to pull away from the boat,the service brake light appeared,and immediately lost most of my braking power .i found that one of the brake lines had ruptured .if this had happened on the highway ,towing the boat,it would have been catastrophic. i didn't realize how common a problem this has been until i found untold numbers of other owners on the web with the same issue. *tr
Complaint filed: 2014-09-21
Components: ELECTRICAL SYSTEM
i was driving down a country road at 45 mph and my car shut off. i pulled over to the side of the road and then the car started up. this happened again, a couple days later, when i was driving down a city street at 30 mph. a couple days after this incident, the car shut down three times as i was driving out of a parking lot. i took the car to the mechanic (6/4/2014), they replaced the cam shaft sensor. ($395.58). a couple days later, the car was in the parking lot and would not start. it cranked over, but wouldn't start. i had it towed to the mechanic (6/13/2024), this time the mechanic replaced the ignition starter switch ($289.62). a month later, the car was sitting in the parking lot and again would not start. it was towed and the mechanic (8/25/2014) and the mechanic replaced the crankshaft position sensor ($194.09.) now i am crossing my fingers that this does not happen again. look at the website car complaints.com and you will see numerous postings from people experiencing the same problems. the first incidents of the car shutting down while i was driving could have resulted in an accident. the recent incidents are inconvenient. gm needs to be held accountable for these issues. it appears from other users that as the car gets older with more miles, these electrical/sensor issues are becoming more prevalent. *tr
Complaint filed: 2014-11-04
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 oldsmobile alero. the contact stated that the ignition switch failed. the contact mentioned that the key had to be wiggled in order to turn the ignition switch off. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 68,000.
Complaint filed: 2016-08-04
Components: ELECTRICAL SYSTEM
car stalls when you go over a bump in the road while driving at 30 mph on a 30 mph road
Complaint filed: 2022-12-13
Components: SEAT BELTS
the contact owns a 2001 mitsubishi mirage. the contact stated that the front driver's side seat belt failed to retract, and the driver was unable to remove the seat belt from the buckle. the vehicle was taken to an independent mechanic who diagnosed the failure as a retraction failure and that the seat belt needed to be replaced. the seat belt was not repaired nor replaced. the manufacturer was not made aware of the failure. the failure mileage was unknown.
Complaint filed: 2014-08-17
Components: SERVICE BRAKES
both my abs and brake "dummy" lights are on. will go off for small amount of time after vehicle restarted, pop back on after a few minutes. *tr
Complaint filed: 2020-01-04
Components: STRUCTURE
hi we'll all i could said that park my car on 53th st and hooper yesterday at 11pm was my last seen of the car is a honda accord 90 green the problem is that is not register under my name but i have the papers on hand.
Complaint filed: 2021-08-02
Components: EQUIPMENT
the contact owns a 1995 ford f-150 equipped with a clutch max clutch kit sold by clutch america. the part and serial numbers were unknown. the contact stated that while making a right turn into a parking lot, the clutch pedal was depressed and went to the floor and seized. the contact stated that the clutch had disengaged. the contact managed to manually get the shifter into neutral and drifted into a parking space and turned off the vehicle. the contact stated that the stem connected to the hydraulic cylinder in the bell housing had detached. the contact stated that the part popped out from the hydraulic unit. the contact had not taken the vehicle to the dealer. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 87,000. consumer stated clutch slave cylinder failed just one month of driving.
Complaint filed: 2015-09-17
Components: AIR BAGS
tl* the contact owns a 2004 pontiac vibe. the contact received notification of nhtsa campaign number: 15v285000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2015-11-25
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet malibu classic. the contact stated that while parked, the vehicle was unable to start and the anti-theft system warning light illuminated. the failure recurred intermittently. the vehicle was towed to an independent mechanic where it was diagnosed that the anti-theft system prevented the vehicle from starting and needed to be reprogrammed. the vehicle was repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 150,700.
Complaint filed: 2017-02-26
Components: STRUCTURE
excessive corrosion and rust on the passenger side front sub frame. technician says it's because the a/c drain tube. the drivers side has no corrosion at all! honda changed this in 03+ models. very expensive repair, this car has no body rust. this should've been a recall.
Complaint filed: 2014-11-05
Components: POWER TRAIN
tl* the contact owns a 2004 ford taurus. the contact stated that while driving 25 mph, the transmission seized without warning. the vehicle was towed to an independent mechanic. the technician diagnosed that the transmission failed and needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the approximate failure mileage was 150,000.
Complaint filed: 2021-04-09
Components: AIR BAGS
there was a recall on my airbag/seatbelt and it since has gone out after being fixed, but they said that it was past the warranty. i had thought that airbags are life of the vehicle parts.
Complaint filed: 2014-09-12
Components: POWER TRAIN
when is the nhtsa going to address the chronic issues with the 2002-2005 ford explorer automatic transmissions? it is common knowledge ( including by ford) that these transmissions all fail anywhere from 50,000 miles up to less than 150,000 miles. towing with this vehicle has nothing to do with the issue.the market is flooded with these broken explorers and they are the regular customers at the repair shops if people don't junk them and can afford to have them fixed. they are a hazard on the road when the vehicle suddenly fails to move in traffic or from a stop at an intersection. i was nearly rear ended when my vehicle started into a busy intersection and the transmission failed leaving me coasting in traffic. i am sure that many other complaints have been lodged against these vehicles and that serious injury has occurred as a result of the transmission failures. the internet even sells questionable repair fixes for these transmissions. *tr
Complaint filed: 2017-06-20
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet impala. the contact stated that for approximately the last six months, the air bag warning indicator illuminated. the vehicle was taken to the pat o'brien chevrolet dealer in willoughby, ohio for repairs under nhtsa campaign number: 14v40000 (electrical system) and the vehicle was repaired. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 106,000.
Complaint filed: 2023-11-06
Components: ELECTRICAL SYSTEM
the blazer is showing many codes in the ecm, even though it seems to be running properly. the codes include: p0171, p0174, p0101, p0128, p0155, p0300, p1870, p0128, p0155. the dash recently showed warning lights for parking brake, abs, and service engine soon. it was checked a few days ago by a local repair shop. two previous recalls showed multifunction switch failures which affected many vehicles.
Complaint filed: 2016-02-16
Components: SERVICE BRAKES
i drove approx. 30 miles to my destination without any trouble. i spent about 2 hours there then started my 2002 yukon xl to head back home. upon moving the vehicle i realized i had very limited breaking power. the brake pedal went right to the floor. i dread thinking about what could have happened if i was on the interstate heading home. my mechanic said the brake line failed causing the rear brakes to lose all stopping power. he said he has seen several cases of this same problem on early 2000's gmc trucks and suv's. i researched this issue and found many of the same complaints online. gmc should stand behind this and pay to repair this obviously defective part replacement. this will be an $800 repair for me and a big disappointment in gmc if they don't stand behind their vehicles.
Complaint filed: 2022-06-28
Components: ELECTRICAL SYSTEM
the contact owns a 2005 buick lacrosse. the contact stated that the instrument panel was inoperable. the battery was replaced several times however, the failure persisted. the vehicle was taken to an independent mechanic where it was diagnosed that the mileage control circuit had malfunctioned. the dealer was notified of the failure and informed the contact that the vehicle was previously repaired under an unknown recall. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was approximately 90,000.
Complaint filed: 2018-06-03
Components: STRUCTURE
substantial corrosion of the frame, technician advised owner not to drive the vehicle.
Complaint filed: 2015-09-04
Components: STEERING,SUSPENSION,STRUCTURE
the engine cradle/frame supporting the engine transmission and suspension and steering assemblies failed due to excessive corrosion causing the rear mount at the body connection on both sides to separate and drop about 3" causing a loss of steering. the drop of the cradle and engine and transmission pulled down on the steering shaft universal joint under the dash causing the steering to bind up and also causing the entire steering and suspension geometry to fail. the vehicle was not garaged, was purchased new by me, was not in involved in any flood damage, was not in close proximity to salt water and the undercarriage was sprayed each time i frequently washed the vechicle. the engine cradle in addition to the rear mount failure has extensive rust and corrosion thruout the structure. as someone who pays attention to my vehicle i began to notice rust/corrosion on the engine cradle about 5 years after purchasing the vehicle and have searched the internet for similar complaints without finding any. i'm wirtting this after finally seeing a complaint on a 2001 ford taurus cradle/frame failure and think this dangerous condition should be made public. thankfully i was going at a slow speed and was able to veer the vehicle to the side of the road. had i been traveling at highway speed the event would have been catastrophic not only to me but others on the road also. loved my vehicle it runs great and was looking foward to more miles with it, unfortunately the repair would be a major undertaking and expense and my sable is to head to the junk yard on a flatbed.
Complaint filed: 2014-04-10
Components: ELECTRICAL SYSTEM
1998 honda accord. consumer writes in regards to ignition switch failure. *smd the consumer stated the ignition switch failure would happen randomly while driving on the highway. the vehicle would cut off without warning. the dealer confirmed, the ignition switch was faulty. *jb
Complaint filed: 2016-04-22
Components: ELECTRICAL SYSTEM,SEAT BELTS,SERVICE BRAKES
electrical shorts fire , ac , brakes speel control ,locks doors
Complaint filed: 2015-11-12
Components: AIR BAGS
the air bag light stays on after i start the car. vehicle has approximately 95,000 miles. the technician scan shows fault code for "driver squib 1 circuit open" and he is telling me it is a clockspring fault. there was a recall for the clockspring in 2004, however when i called the dealer he said that my vin is not included. how did chrysler decide that my vehicle should not be included in the recall?
Complaint filed: 2014-10-30
Components: AIR BAGS
tl* the contact owns a 2000 bmw 323i. the contact received a notification for nhtsa campaign number: 14v428000 (air bags). however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact has not experienced a failure.
Complaint filed: 2014-05-15
Components: ELECTRICAL SYSTEM,AIR BAGS
tl* the contact owns a 2005 chevrolet cobalt. the contact stated that the ignition key continued to get stuck in the ignition. the vehicle was repaired under nhtsa recall campaign number 14v047000 (air bags, electrical system); however, the failure continued to occur. the vehicle was taken back to the dealer; however, they could not duplicate the failure. the manufacturer was notified of the defect. the approximate failure mileage was 88,000. rk
Complaint filed: 2014-01-10
Components: STRUCTURE
i was making a left turn at 15 mph when the car suddenly accelerated for a few moments and then settled down. i then took 2 right turns at 10 mph and was attempting to apply the brake in a parking spot when the car suddenly accelerated running over a bush, 10 ft tree, and in to a ditch on east side of highway 41 in bonita springs before i could get the car to stop. i then drove in gingerly in to a parking spot and left it until it was towed to naples jaguar the next morning. myself and my three passengers were terrified and tortured by the trauma. *tr
Complaint filed: 2015-12-30
Components: SERVICE BRAKES
hard metal brake line failure during emergency, high pedal pressure, stop. no injuries. the vehicle was unable to avoid entering an intersection, as the lead car. braking was firm, before pedal descended steadily toward the floor. pumping provided some friction, but was unable to restore a minority of the system's capacity. the failure was a hole developed in the line, along its path to the passenger front brake caliper. the brake lines showed alarming corrosion levels, which while potentially understandable for a 13 year old northeast outdoor winter truck, was a symptom of catastrophic potential. *js
Complaint filed: 2019-03-18
Components: STRUCTURE
the sub-frame has rusted through, my mechanic is concerned about the possibility of the engine falling out if not addressed. it seems to be a common problem with the pacifica model but i did not find out about it until i took it to my mechanic to find out why the car would "bounce" while driving down the road. it is especially noticeable when the car is shifting. he was shocked at the amount of rust he found underneath.
Complaint filed: 2015-10-19
Components: STRUCTURE
tl* the contact owns a 2004 toyota tundra. while the vehicle was being serviced, the independent mechanic discovered that the rear subframe separated due to rust and corrosion and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 128,389.
Complaint filed: 2015-07-02
Components: STRUCTURE
tl* the contact owns a 2002 dodge dakota. while inspecting the vehicle, the contact noticed that the entire subframe underneath the vehicle was corroded and there were fractures in front of the subframe. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 90,000.
Complaint filed: 2018-12-03
Components: STRUCTURE
our pilot front passenger floor gets soaking wet when it rains! our car is parked in a driveway and stationary. after a rainstorm is when we find the soaked carpeting on the passenger side of the car. the water seeps under the passenger seat where mold can form. the seats are difficult to remove and the area can't be vacuumed effectively. there seems to be either faulty harness plugs or another area in front tire flaps that the company didn't seal resulting in soaking wet carpets that can show signs of mold. i have very bad allergies and this is not acceptable. i also have my children, grandchildren and sometimes great grandchildren in this car and i'm afraid that any mold could compromise our health! why isn't honda taking care of this issue when there are literally hundreds of complaints online concerning this issue? we have been having this issue for the last three years and it's getting ridiculous. there are hundreds if not thousands of this same complaint online!
Complaint filed: 2017-02-11
Components: AIR BAGS
major intrusion on front end after a motor vehicle accident without air bag deployment. this occurred on the highway after sliding on ice and being hit head on by a ford f150.
Complaint filed: 2014-02-05
Components: AIR BAGS
i have after market seats in my 2005 chevy trailblazer, i've seen a recall on your site so i called gm and they ran my vin to check if it involves my vehicle, however they state it doesn't involve mine. i have stated that my service air bag light keeps coming on "blinking" and i do have the leather seats. this is the website with the cloth seats. http://www.motortrend.com/cars/2005/chevrolet/trailblazer/photos/interior/cockpit.html and here is the recall from your site http://www-odi.nhtsa.dot.gov/owners/searchresults.action?searchtype=prod prodtype=v targetcategory=a activetab=0 searchcriteria.model yr=2005 searchcriteria.make=chevrolet searchcriteria.model=trailblazer searchcriteria.prod ids=204821 report receipt date: oct 31, 2006 nhtsa campaign number: 06v417000. *tr
Complaint filed: 2014-07-17
Components: STRUCTURE
excessive rust on frame and bumper, mechanic has warned me that frame is headed for failure. *tr
Complaint filed: 2014-07-02
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet impala. while driving over a bump and shifting gears, the contact was able to remove the key from the ignition. the speed was unknown. the vehicle was not diagnosed or repaired. the manufacturer was notified. the failure mileage was 90,000.
Complaint filed: 2017-04-19
Components: ELECTRICAL SYSTEM
kickstand safety switch fails and bike stalls while moving. have ha problem fixed once and it is happening again. just checked internet and find this is a common problem with other owners. how does moto guzzi avoid a recall to fix the issue?
Complaint filed: 2014-10-29
Components: AIR BAGS
i am the original owner. srs sensor is on. thousands of 2001 honda civic srs sensors have been recalled. my vin is not on the list. it needs to be added. *tr
Complaint filed: 2023-10-17
Components: STRUCTURE
the contact owns a 2004 toyota tundra. the contact stated that while the vehicle was in for the state inspection, he was informed that the sub frame underneath the front driver's side door was severely corroded. the vehicle was taken to an independent mechanic, and it was determined that the sub frame needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and referred the contact to the dealer for assistance. the failure mileage was approximately 171,000.
Complaint filed: 2014-09-08
Components: ELECTRONIC STABILITY CONTROL (ESC)
taking a freeway exit ramp, turning right, warning light came on displaying "service active handling system. *tr
Complaint filed: 2020-04-03
Components: ELECTRICAL SYSTEM,SEATS
tl* the contact owns a 2002 mercedes benz c320. the contact stated that the battery was drained after the vehicle was parked and turned off. the vehicle failed to restart. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that the driver's side seat module was defective which caused the battery to drain. the module was unplugged to prevent the battery from being drained. the manufacturer and local dealer were not notified of the failure. the failure mileage was 114,000.
Complaint filed: 2014-08-01
Components: VEHICLE SPEED CONTROL
tl* the contact owns a 2004 dodge durango. the contact stated that the accelerator pedal failed to respond and the service four wheel drive warning light illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 97,000.
Complaint filed: 2014-04-07
Components: STRUCTURE
the entire dashboard becomes brittle and falls apart. it is very thin to start. when i call around to buy a replacement dashboard at local junk yards,i'm told that if i can find one, i should play the lottery,that's letting me know that it is a large problem that affects all the trucks. i personally know 6 people with the same year trucks that all have the same problem. *tr
Complaint filed: 2015-02-21
Components: AIR BAGS
air bag light goes off and on with warning sound. *tr
Complaint filed: 2019-02-15
Components: SERVICE BRAKES
the vehicle has 70000 miles and on january 10, 2019 i was approaching a stop light and suddenly with no warning (until after the fact ) had no brakes, fortunately i was able to accelerate through the light immediately after brake warning light and beeping. i was able to stop the vehicle on the roadside. codes indicated failed sbc.
Complaint filed: 2018-07-01
Components: STRUCTURE
the remedy applied to my 2002 toyota tundra for safety recall 09v444000 has proven to be ineffective. i purchased the truck used from the toyota dealership where the safety recall remedy had been performed. the frame cross-member which supports the fuel tank - a component called out in toyota documents related to 09v444000 - has separated from the frame on both sides. (see attached photos) this condition was discovered during my recent state inspection. i was told that it is dangerous to operate the vehicle in this condition until the cross-member which supports the fuel tank can be repaired or replaced. since recall 09v444000 was originally initiated to fix this very problem, i believe my vehicle should still qualify for this repair because the fix applied was a band-aid repair that did not address the original fault. your database currently shows there are no longer any open recalls on my vin, but the original flaw has progressed to the point where the vehicle (which is otherwise in excellent condition) is unsafe to operate on public roadway. is toyota obligated to address this issue, or was their temporary fix (the application of rust-proofing) enough to absolve them of any responsibility from that date onward?
Complaint filed: 2014-06-30
Components: SERVICE BRAKES
when i applied brakes my traction light came on and i didn't have any power to my brakes. i double pumped and they worked again, almost ran into a subway!!! this is very scary and i brought vehicle in and they could diagnosis a problem because it was intermittent. i have googled this and this is a severe problem when your brakes don't work and how do you fix them when the shop can't figure it out!!! it says it is a sensory issue, and feels like the abs are working when you are on ice, but this is happening on dry pavement. *tr
Complaint filed: 2016-10-03
Components: ELECTRICAL SYSTEM
i left my top off of my jeep wrangler and it rained hard into the night and next morning. i heard the horn going off randomly so i ran outside and the drivers side dash and steering column were engulfed in flames. i quickly opened the hood, disconnected the battery and then put out the fire with the hose. the whole steering column and surrounding dash and wiring harness are completely melted. the incident happened while the jeep was parked in the driveway
Complaint filed: 2015-04-15
Components: AIR BAGS
tl* the contact owns a 2003 honda element. the contact received notification of nhtsa campaign number: 14v700000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. the consumer stated the vehicle has been repaired. updated 7/6/2015*js
Complaint filed: 2014-02-11
Components: SERVICE BRAKES
the button and spring popped out of the emergency brake lever upon application of the brake. it appears there might have been many similar incidents and possible nhtsa incident number applied for earlier model years. that number 95rv172000 was obtained via internet search of jeep owner websites and commercial automotive magazine information. the emergency brake is inoperable without the release button, however, at this time the brake is in the released position and vehicle is drivable. *tr
Complaint filed: 2016-01-29
Components: AIR BAGS
tl* the contact owns a 2004 dodge durango. the contact received notification of nhtsa campaign number: 14v770000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2018-02-06
Components: AIR BAGS
air bag warning light comes on. connector under seat looses contact. very common problem with corvettes.
Complaint filed: 2014-07-08
Components: ELECTRICAL SYSTEM
my 16 year old daughter drives this car. initially the headlight was burnt out. ordered a new headlight and installed it and it worked fine for about an hour. then my daughter drove the car approximately 10 miles. when she arrived at her destination she attempted to turn the car off but the key would not come out of the ignition. when i arrived i could smell something burning and the car battery was now dead. i had the battery jumped but now the headlight that i just replaced was not working again, and now the brake lights and the running lights were not working. the next morning the battery was dead again. when we finally got over to the mechanic the wiring was completely melted and the headlamp modulator was blown. the window washer fluid reservoir was melted and ruined. after about $1000 in repairs the mechanic is explaining this is just the one side, the wiring for the other side is going to need to be replaced in next 6 months or so. he explained this is a common occcurance with these cars. i am honestly afraid to allow my daughter to drive the car as it seems it is a fire hazard. *js
Complaint filed: 2017-02-25
Components: UNKNOWN OR OTHER
there have been many recalls that include my model but, neither the previous owner or me, received any mail from any dealer or the manufacturer.
Complaint filed: 2017-10-17
Components: STEERING,ENGINE,FUEL/PROPULSION SYSTEM
in stop and go traffic, my foot was on the brake to slow down. i took my foot off the brake and stepped on the accelerator as traffic moved again, there was no response to my foot on the gas pedal. the fuel tank, which i had just filled 10 miles before, showed as empty on the fuel gage. i was very, very slowly rolling forward with residual momentum and my steering wasn't working. there was just enough play in the wheel and forward momentum to aim and arrive at the shoulder of the highway. this was on rte 156 in monterey county, california, where very dangerous accidents happen all the time. car had to be towed and the dealership has been unable to replicate failure. it was outrageously dangerous and i was alone with my 11-year-old child. so frightening!!!
Complaint filed: 2015-06-21
Components: ELECTRICAL SYSTEM
when i try to start the car the security light comes on keeping the car from starting so i have to turn the switch to the on postion and wait 10-15 minutes to get it to start and it's an on going thing.
Complaint filed: 2017-09-18
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
discovered brittle, broken and missing wiring insulation on the headlight wiring inside the headlamp assembly. this was a dangerous situation that allowed the positive and negative wires to come in contact with each other creating a short.
Complaint filed: 2016-02-26
Components: AIR BAGS
my car was parked in my garage (backed in). i entered the vehicle and then placed the key in the ignition and started it. my left hand was on the top of the steering wheel, my right on the gear selector, and my left foot on the brake. as i pulled the gear selector from 'park', the steering wheel and drivers side curtain airbags deployed (very loud explosion!). the car was stationary and did not move - i returned the gear selector to park, turned off the car and exited it through the drivers door. i was not injured, except for the ringing in my ears that dissipated over the next few days.
Complaint filed: 2014-06-28
Components: SERVICE BRAKES
rusted brake line rupture, 20 mph. no warning sign, brake pedal went to the floor. *tr
Complaint filed: 2023-02-15
Components: ELECTRICAL SYSTEM
the contact owns a 2002 dodge ram 1500. the contact stated while attempting to turn on the heat in the vehicle, the hvac system failed to operate as needed. the vehicle was taken to the dealer and the contact was informed that the instrument panel needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and stated there was no recall for the failure. there was no additional assistance provided. the failure mileage was 50,000.
Complaint filed: 2017-09-19
Components: ELECTRICAL SYSTEM
after starting vehicle flickering on off of dash lights,panel completely out and now will not come back on,creating an issue driving,unable to see speed,milage gas usage,when checking under hood i was given an electrical shock,the motor was running,immediately turned off motor
Complaint filed: 2015-01-21
Components: ELECTRICAL SYSTEM
car will not start, gm passlock security system disables car and sometimes after being stranded for 30 minutes in all kinds of weather, the car will start after going through a series of 3 times turning the key on for 10 minutes, turning key off for 10 seconds. other times, the car will not even start after completing that reset. there should be a recall or a way to disable the security theft system so that owners are not stranded in the bitter cold temperatures while waiting for the car to reset and decide to start. *tr
Complaint filed: 2014-12-30
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 toyota prius. after starting the vehicle, the instrument panel failed to illuminate and the gauges were difficult to read. the failure occurred intermittently. the contact mentioned that when the failure occurred, the key failed to be removed from the ignition and the vehicle failed to turn off. the vehicle was taken to the dealer where it was diagnosed that the combination meter needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the vin was not available. the failure mileage was 280,000.
Complaint filed: 2018-12-14
Components: AIR BAGS
on september 16, 20018 i was involved in a traffic collusion. my vehicle was impacted enough for a total loss. my airbags never deployed.in the attached police report i am vehicle 2, i was heading from north to south on owensmouth street, vehicle 1 was traveling from west to east on victory. i was waiting at a red light. another vehicle (vehicle 3)was waiting at the red light next to me. when the light turned green i began to drive and the vehicle 1 traveling east on victory ran a red light and slammed into the front of my vehicle. my airbag never went off and i now suffer from extreme pain in my right rib, left hip, major headaches and very severe neck pain.
Complaint filed: 2019-09-26
Components: STRUCTURE
i heard crunching noises coming from the driver's seat cushion. i assumed it was a spring giving way, since the car is 16 years old. i arranged to have the front seats reupholstered and repaired the following week. a couple days later, i got into the car after running an errand, and the driver's seat acted like a rocking chair! this was in the parking lot of sam's club. i slowly and cautiously drove home, since it felt like the driver's seat could let go. online research indicated a bracket broke that holds the drivers seat down, and this is a well known issue for the honda pilot. they said no recall because nobody had died?? this doesn't seem right. the re-upholsterer had the bracket welded as a side-job when he did his work. still, this isn't ok. if the seat had let go and slid forward while i was driving, it could have been a serious accident. i needed to report this.
Complaint filed: 2014-11-01
Components: AIR BAGS
i took my 2003 cad.deville to vince webb cad dealer in pensacola fl. oct.25th to get the keys fixed and the air bags fixed. i took with me nhtsa recall number 2002-08-14. the service writer insisted that there is no recall on this car. i then called gm customer service and got the same the same thing. now i'd like to know witch one is right, your recall number (2002-08-14 or 03v051000)? or vince webb no? the light that indicates air bag came on about two weeks ago and i feel that there is a safety issue here and the dealer said they will fix it for $90 dollers, but i feel that if they check the recall it might be what the check air bag light is trying to tell me. *tr
Complaint filed: 2015-03-19
Components: ELECTRICAL SYSTEM
check engine light on no matter what the reading says change all parts will go off but back on and fail inspection mass air flow sensor has been change three times and cayli. converter twice. *tr
Complaint filed: 2015-10-09
Components: SUSPENSION
tl* the contact owns a 2003 lincoln town car. while driving approximately 45 mph, there was an abnormal noise coming from the rear of the vehicle. the vehicle was taken to an independent mechanic where it was diagnosed that the rear wheel bearings and axle shaft needed to be replaced. the vehicle was repaired, but the failure recurred five months later. the vehicle was repaired a second time, but the failure recurred. the vehicle was not repaired. the manufacturer was not notified of the failure. the vin was not included in nhtsa campaign number: 04v328000 (suspension). the failure mileage was 100,000.
Complaint filed: 2017-05-05
Components: STRUCTURE
tl* the contact owns a 2004 ford f-150. while performing routine maintenance on the vehicle, the contact became aware of extreme corrosion to the subframe of the vehicle. the contact was concerned that the vehicle could fracture and separate at the center between the bed and the cabin. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 75,000.
Complaint filed: 2014-09-05
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 saturn sl. the contact stated that the key was removed while the vehicle was on. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 90,000.updated 10/06/14 *bf
Complaint filed: 2014-09-21
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
i bought my vehicle used (2003 fx 35) in 2010 and have experienced what seems to be some very common complaints associated with the vehicle . defects that the local dealers (mcallen , texas) have refused to address. 1) cracked dash. several large cracks running the length of the dashes. 2) faulty car lock actuators. this seems absolutely ridiculous that the problems can be so prevalent (check the web) , but yet nissan fails to take responsibility for it. i can understand the dash not being a hazard , however, the locks can be. i cant even open my hatch, and this is suppose to be a luxury vehicle? *tr
Complaint filed: 2016-06-25
Components: ELECTRICAL SYSTEM
the wiriing connected to to air conditioner under dash board passenger side keep burning. had to replace wire numerous times.
Complaint filed: 2015-11-05
Components: STRUCTURE
tl* the contact owns a 2004 nissan altima. while accelerating off from a completed stop, the contact noticed rust on the ground. the contact exited the vehicle and noticed that the rust was falling from underneath the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 75,000.
Complaint filed: 2014-12-08
Components: ELECTRICAL SYSTEM
2004 chevrolet impala. customer requesting reimbursement car quit, due to ignition switch malfunction. *mw
Complaint filed: 2014-06-12
Components: STRUCTURE
we received a recall notice on the vehicle for the frame rusting to quickly. the company's recall notice stated we could take it to the local dealership for the frame to be sprayed with an undercoat. when we took it to a dealership, we were told we had "missed the window of opportunity to have it spray coated." we missed it by one week. two dealerships were not willing to spray the frame of the vehicle. when we received the recall notice, there was no notification we had until a certain date to get this done. many people lead busy lives, working. we missed it by one week. i have written to the toyota co. in ma. and i haven't heard back at all. now i have a vehicle i can not drive, inspect, or register, due to the poor quality when it was manufactured. now the co. isn't willing to stand behind its product. *tr
Complaint filed: 2016-02-03
Components: ELECTRICAL SYSTEM
vehicle has stalled once while idling and twice while driving - once on a city street and once at highway speed. on the highway, the car initially hesitated and then i felt a 'thunk' in the drivetrain {as if the engine restarted with a surge}, all of the dash lights flashed at least 3 times accompanied by a relay clicking with each on / off cycle. the speedometer gyrated about my actual speed 5 mph below and then above before the engine completely died and i coasted to a stop. after turning the ignition off, the car restarted immediately as if nothing had happened, and i was able to resume driving normally. although the ignition recall has been completed for this car, i am suspecting the problem could be the same issue the recall was supposed to prevent. the ignition coil, distributor and rotor, and wires were all recently replaced and a tune-up performed at the honda dealer. no check-engine faults were captured during any of the stalling events that would have caused the check-engine light to come on.
Complaint filed: 2016-06-13
Components: AIR BAGS
tl* the contact owns a 2003 gmc sonoma. while driving approximately 55 mph, the air bag light illuminated on and off without warning. the failure recurred and was not diagnosed. the manufacturer was not made aware of the failure. the failure mileage was 81,000.
Complaint filed: 2014-07-24
Components: SERVICE BRAKES
brakes failed on a rural road but i was able to stop. tried to push the brakes like normal, but they went all the way to the floor. i was able to stop, but with much difficulty. took it to the shop and even though i just had new brake pads, rotors and calipers put on, i need to but new brake lines in which is over $1000. sudden brake failure is the most dangerous thing that can happen in a car. i was lucky to be on a rural stretch of road where i was able to stop without hurting myself or other people. *tr
Complaint filed: 2016-03-15
Components: STRUCTURE
tl* the contact owns a 2004 chrysler pacifica. when the vehicle was taken to an independent mechanic to have the brakes repaired, the technician noticed that the undercarriage was severely corroded and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 142,608.
Complaint filed: 2015-11-08
Components: SUSPENSION,POWER TRAIN
i own a 03 ford escape and when driving at about 30mph my tire started rubbing the fenderwell and pulling hard to the right i had to fight to keep my car from hitting things and about 5 seconds after all of a sudden there is a very loud clunk sound from my passenger front tire. and my front end dropped and wheel locked up. causing me to lose control of my vehicle. nearly missing parked cars. i was told my lower control arm separated from subframe. which has a corrosion issue (this is a know problem with this model, recall reference number - 14s02) . i was advised by a private mechanic that my subframe needed replaced. i googled and found out about this recall and had it taken to my local ford dealership and so far have heard nothing. this is ridiculous. and because of this safety recall, it damaged my car even further, broke my c/v joint. probably messed up the axel to
Complaint filed: 2016-02-18
Components: AIR BAGS
2003 jeep liberty. consumer writes in regards to dealership unable to complete recall notice repairs. *smd the consumer referenced recall 15v673000. *jb
Complaint filed: 2016-02-26
Components: ELECTRICAL SYSTEM
car shuts off while driving.
Complaint filed: 2014-04-01
Components: ENGINE
tl* the contact owns a 2002 ford escape. the contact stated that while driving approximately 5 mph, the vehicle abnormally accelerated when the brakes were applied. as a result, the contact crashed into another vehicle. there were no injuries and a police report was filed. the vehicle was not taken to the dealer for inspection of the failure. the manufacturer was not notified of the problem. the approximate failure mileage was 175,414. updated 05/22/14 ma updated 8/7/2017*cn
Complaint filed: 2014-07-18
Components: SERVICE BRAKES
i went to slow down to turn into a drive and the brake pedal went all the way to the floor with no brakes at all. i used the emergency brake to stop the truck and get it off the road. our family uses the truck periodically - would they have known to use the emergency brake? what if they had been approaching a stop sign at a busy intersection? all brake lines were rusted through and needed to be replaced. *tr
Complaint filed: 2016-08-04
Components: UNKNOWN OR OTHER
frame is rusting to a point where it's becoming unsafe to drive. while driving the car tends to shift back and forth in the rear. a service representative pointed out the almost rusted through frame near the drivers side rear wheel.
Complaint filed: 2014-12-08
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS
the vehicle has been exhibiting issues with the ignition switch similar to others such as the gm chevrolet cobalt and saturn ion. when the ignition switch is rotated to the start/crank position and the vehicle starts and the key is released it sometimes does not fully return to the on/run position from the start crank position. although the engine is running and the vehicle can be driven some electrical function are offline due to the ignition switches failure to really return to the on/run position. the situation is not usually noticed until the vehicle is in motion and one the effected systems is used (turn signal, hvac, radio) systems that are effected and not receiving power are turn signals, radio, airbag, hvac. the switch can be moved into the on/run position and these systems then come on-line. this is a dangerous situation and may result in an accident (signal lamps not working, hvac defogger not working) or possible airbag non-deployment in a crash (possible injury or fatality). this issue has occurred at least 3 times in the last two weeks. the vehicle in question is in immaculate condition and well maintained by an ase certified master auto technician> the vehicle has no significant accident or damage history. *tr
Complaint filed: 2014-08-11
Components: STRUCTURE
in 2010 i took my tl in because my dash was showing cracks in it, acura rep told me that they were aware that owners of other tl 's were complaining about it too. but he told me there was nothing he could do. as of today 08 11 2014 i have 11 big cracks in it. acura needs to recall them and fix this. *tr
Complaint filed: 2014-12-03
Components: ELECTRICAL SYSTEM,AIR BAGS
the electronic control module went out on my 2003 toyota avalon. i was denied my claim for reimbursement for the $ 760.00 charge as it was a defective part. *js
Complaint filed: 2014-10-20
Components: ELECTRICAL SYSTEM
trying to get local gm dealer to respond to recall notice and say that it will be december before they can respond. *tr
Complaint filed: 2016-06-02
Components: AIR BAGS
tl* the contact owns a 2004 ford ranger. the contact received notification of nhtsa campaign number: 15v286000 (air bags). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the failure mileage was 145,000. updated 07/12/16*lj updated 07/20/16