vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2015-08-04
Components: AIR BAGS
on 7/27 i received recall notice (15v-320) from honda. i immediately (7/27, 1:26 pm) contacted sussman honda (215-657-7050) at 1543 easton rd., abington pa 19001, to make an appointment. i was given a 10:00 am appointment for aug 4, 2015. i was assured they had the necessary parts. when i arrived, i was turned away at the service entrance because, "they had just ran out of the parts". i was dismayed. i had expected that the parts would be reserved for my appointment. this incident wasted my time, energy, money and gasoline,and put me at additional risk for the dangers described in the recall notice. the service assistant took my name and phone number and assured me i would be contacted when parts became available, but gave no indication as to a time frame when that would happen. i expect that in the future, parts targeted for a specific customer (me, in this case) will be reserved for my appointment and this negative experience will not be repeated.
Complaint filed: 2020-08-25
Components: STRUCTURE
received nhtsa recall 19v918, mb campaign 2020040011, and brought vehicle to mercedes dealer, alfano, in san luis obispo, ca on 8/25/2020. was told by dealer's service manager that vehicle production date was not available and that the vehicle did not match the models included in the recall, such production dates were from 01/16/2006 to 07/09/2006 inclusive. no inspection of the sunroof bonding or repairs were attempted on the vehicle. image of service invoice attached to this document.
Complaint filed: 2014-04-07
Components: AIR BAGS
my family and i were traveling at approximately 55mph on a divided highway and were hit in the front of the truck by a car that was performing an illegal u-turn. the truck was totaled and neither airbag deployed. my wife, me and two children were hurt. i subsequently had a lower back fusion operation as a result of this accident. i believe that ford is at fault based on faulty airbags. how is it possible that neither airbag deployed when there was a direct frontal impact at 55 mph? i would like to obtain more information regarding potential airbag defects specific to this vehicle. i am 100 percent disabled as a result of this accident and my attorney at the time did not want to go up against ford motor co. any and all information related to the above would be greatly appreciated. i would like to consider a class action lawsuit if it is determined that ford had an issue with the airbags in the ford f-150. *tr
Complaint filed: 2015-07-22
Components: AIR BAGS
tl* the contact owns a 2003 acura tl. the contact received a notification for nhtsa campaign number: 15v320000 (air bags) and stated that the parts needed were unavailable. the dealer was uncertain when the parts would become available to service the vehicle under the recall. the manufacturer was notified. the contact had not experienced a failure.
Complaint filed: 2016-01-13
Components: SUSPENSION
tl* the contact owns a 2002 jeep liberty. the contact stated that front passenger side upper ball joint detached from the vehicle. the vehicle was not diagnosed or repaired. the vehicle was previously repaired under an unknown recall related to the suspension in 2007 but the contact stated that the failure recurred. the manufacturer was notified of the failure and stated that the vin was not included in nhtsa campaign number: 09v119000 (suspension). the failure mileage was 153,000. updated 02/26/16*lj *cn
Complaint filed: 2014-12-08
Components: AIR BAGS
tl* the contact owns a 2003 bmw 325i. the contact stated that while driving at approximately 45 mph, the contact fall asleep behind the wheel and crashed into a ditch. the air bags failed to deploy. the contact sustained unknown injuries that required medical /attention. the vehicle was destroyed. the manufacturer was made aware of the issue. the failure mileage was 100,000. updated 4/29/15*cn updated 9/8/2017*cn
Complaint filed: 2017-11-01
Components: AIR BAGS
takata recall. a recall notice was issued in january 2017 for a takata airbag in this vehicle. i have called two dealers repeatedly during 2017, in ithaca and cicero, however replacement airbags remain unavailable. since i received the recall notice, i have stopped carrying passengers in the front passenger seat of my vehicle. this has impeded use of the vehicle. it is unacceptable to put another person at risk of injury.
Complaint filed: 2015-02-10
Components: ENGINE
tl*the contact owns a 2004 ford expedition. the contact stated that while driving at various speeds, the vehicle stalled. the failure occurred on multiple occasions. the vehicle was taken to an independent mechanic, who diagnosed that the relay needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the vin was not available. the failure mileage was 198,000.
Complaint filed: 2016-01-04
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1995 mazda mpv. the contact stated that while in park, the vehicle failed to start. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure and the vin was included in nhtsa campaign number: 15v674000 (electrical system). the failure mileage was 160,000.
Complaint filed: 2022-03-02
Components: ELECTRICAL SYSTEM
the engine service soon have been on for quite some time now. i tried to take it to several smog places to get it smogged , and the mechanic have told me that the smog scanner cannot read the computer of my car.
Complaint filed: 2016-03-01
Components: STRUCTURE
"rusted frame" i bought a 2002 jeep wrangler and the left side of the frame in the middle where the skid plate bolts in to the frame is rusted out pretty bad and i have a cause for concern for safety. well i didn't find this problem but i thought the universal joint was causing my bad shake when i pulled the front drive shaft out i noticed that problem. its a 14 year old vehicle but i don't believe that the frame should be rusted like this. please fix my problem. the vehicle was stationary in my driveway
Complaint filed: 2015-07-20
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v312000 (air bags); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2021-03-24
Components: AIR BAGS
the airbag indicator light on the instrument panel has been alight for sometime. i'm not certain if it's an airbag failure or whether it's on the drivers or passenger side. i was surprised not to find my auto included in the takata airbag recall list event. can you shed any light on this matter? if so, many thanks in advance.
Complaint filed: 2017-02-14
Components: STRUCTURE
extensive frame rust and rot has rendered the vehicle unsafe to operate. vehicle has only 90k miles on it.
Complaint filed: 2017-02-15
Components: STRUCTURE
i received a safety recall in 2012 about the subframe supporting the motor and transmission. ford put two brackets on my vehicle over the rust spots. now the frame has almost rusted away. my mechanic said i should not drive the vehicle in that condition, it is not safe. instead of replacing the rusty component ford patched it. i still drive the van, it has 138,000 miles on it. i live in minnesota where rust is a problem. the fix was inappropriate for the area. updated 07/20/2017*js
Complaint filed: 2014-09-15
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
i believe the steering angle sensor (aka szl) in my 2005 bmw x3 is faulty and thus poses a serious safety risk given its role in providing inputs to the dynamic stability control (dsc) system. it certainly warrants investigation. my vehicle has gone into an uncontrolled skid on three occasions, each time while traveling downhill at moderate speeds on curves. (only once did it do so following a light rain; on all other occasions the pavement was dry.) luckily, no accidents or injuries ensued. i first noticed the problem the year i purchased the vehicle used in 2010; the previous owner likewise had noticed the issue and informed me of it at the time i purchased the vehicle. today, sept. 15, 2014, my local bmw dealer proposed replacing the steering angle sensor (szl) in our vehicle, saying a readout of the fault codes detected faults in the sensor. i have elected to replace the sensor at a cost of $1098. based on the seriousness of the issue, which some cursory investigating on my part appears to be a problem shared by multiple owners of similar model/year vehicles, i urge the nhtsa to investigate. thank you. *tr
Complaint filed: 2020-05-04
Components: ELECTRICAL SYSTEM
engine starter would not disengage even with key removed
Complaint filed: 2017-11-01
Components: ENGINE
tl* the contact owns a 1998 buick lesabre. the contact stated that the vehicle experienced unintended acceleration without warning. the vehicle was taken to an independent mechanic where it was diagnosed that the engine cradle was severely corroded and needed to be replaced. the dealer was not contacted. the manufacturer was not notified of the failure. the failure mileage was approximately 90,000. the vin was not included.
Complaint filed: 2014-11-04
Components: ELECTRICAL SYSTEM
speedometer stopped working. did research and this happens alot in this vehicle and year. *tr
Complaint filed: 2016-05-18
Components: ENGINE,FUEL/PROPULSION SYSTEM
the crank and cam sensors have caused the vehicle to stall out while driving or being stopped. i have seen several complaints online regarding this issue in my car and other gm cars. how many complaints have you received for this issue in gm cars. it seems the dealership should have recalled this since it is a well known and documented issue and is a safety issue with cars stalling in the middle of driving and while being stopped. i stalled on a freeway on ramp, at a stop sign and while being parked on the side of the road.
Complaint filed: 2015-04-02
Components: AIR BAGS,SEAT BELTS
i was at a standstill and rearended by another driver going approximately 50 mph and he did not brake. the seat belt did not engage nor did the airbags. both cars totaled. trunk hood popped, also rear panels bent. i sustained a head injury either on windshield or steering wheel . my firm belief is the seatbelt should have engaged and avoided the head injury. *tr
Complaint filed: 2019-06-18
Components: ELECTRICAL SYSTEM
i pulled up to a stop light and my car just shut off. i tried to start it several times but all i got was a click. the ignition isn't catching.
Complaint filed: 2014-05-12
Components: AIR BAGS
srs light comes on. car has been back to dealer multiple times for various repairs to air bag system, at times car stayed at dealer for as long as a week. this has occurred from time of purchase to present. *tr
Complaint filed: 2015-03-30
Components: ELECTRICAL SYSTEM
my vehicle has been stalling for more than a year. the mass airflow sensor read as bad and i have replaced it twice. i just found out that there was a recall sep 11, 2000. nhtsa campaign id number: 00v259001 . i purchased the vehicle used several years after the recall was in effect. when i e-mailed hyundai, they responded back that there no open campaigns on my vehicle. how do i get the problem resolved before there is a serious accident from the vehicle stalling. *tr
Complaint filed: 2014-09-25
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 chevrolet malibu. the contact stated that the key fob was not functioning to lock and unlock the door. the contact received a notification for recall nhtsa campaign id number: 14v400000 (electrical system). however, the parts were not available. the dealer was unable to provide a specific date when the parts would become available. also, the dealer did not indicate when they would be able to reprogram the fob. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. the approximate failure mileage was 21,000.
Complaint filed: 2015-04-16
Components: AIR BAGS
i got a recall notification about the orc module on my jeep. this is the third time i have taken my jeep into jackson dodge in enid, oklahoma. i have spent time, and fuel to take this into my dealership, and they don't have the part. each time i was told the parts are not available. i want to file a complaint that it is a waist of my time and money in fuel to drive the 35 miles into my dealership just to be told, that the parts to fix this are still not available. i need to know, are you ever going to make these parts available to my dealership? *tr
Complaint filed: 2015-11-13
Components: ELECTRICAL SYSTEM
i was wondering my 2002 honda crv isn't up for a recall for the power master window switch like the other 2002 honda crvs? while i was driving i smelled something burning and it was coming from the window switch and after looking up the recalls i found out my car could set on fire without it even being on! but when i type in my vin that specific recall doesn't come up but yet it is the same malfunction and it is obviously dangerous and i have been driving without being able to roll down any windows for going on nearly four years now it is ridiculous. i had to unplug the window switch harness for fear of fire and my life
Complaint filed: 2016-12-23
Components: ELECTRICAL SYSTEM
had issues with electrical in 2015 in which gas gauge and other gauges, speedometer were "bouncing". auto repair determined it was the fuel pump and replaced it to the tune of $600. this year, while driving at highway speeds when car suddenly looses all power and turns off. brought back to same repair shop who stated battery cables were loose and tightened them free of charge. now 4-5 months later and same issue is occurring which happened 4 times today. twice while making a hard turn. terminals are completely tight. earlier this year could not turn ignition key and tapped it with a hammer to get it to turn. i have been reading quite a bit about an ignition switch recall, but no mention of it by the dealer for two recall fixes this year regarding the ignition key and fob, and some cover on the engine. *tr
Complaint filed: 2014-02-24
Components: POWER TRAIN
maxima has begun shifting very hard from 1st to 2nd gear, and into reverse. *tr
Complaint filed: 2019-04-07
Components: STRUCTURE
takata recall never informed my family about the recalls for the frame on toyota sequioas. therefore for more investigation during repairs to my vehicle not long ago i saw holes in my frame and was very bad and had my worried about my vehicle. i was unable to take photos at the time but am willing to put my vehicle on a lift and take as many pictures as necessary
Complaint filed: 2014-08-13
Components: ENGINE
tl* the contact owns a 2005 chevrolet trailblazer. while driving 55 mph, the check engine warning indicator illuminated and the vehicle stalled. within five minutes, the vehicle restarted but the check engine indicator remained illuminated. the failure occurred four times. the vehicle was taken to a dealer who confirmed that the throttle body needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 150,000.
Complaint filed: 2014-09-26
Components: SERVICE BRAKES
entered 1st lane of traffic , accelerated and entered second lane. at that time traffic slowed abruptly. applied pressure to brake, brake pedal went to the floor-pumped brake, total failure causing me to hit vehicle in front of me. applied emergency brake to stop vehicle, however tractor trailer was behind honking horn , came within inches of hitting me. with emergency brake applied, forced truck to breakdown lane. luckily no injuries-just car damage including a new front bumper that had just been replaced due to chronic gm rusting. tow truck arrived-driver notices severe brake fluid drainage on ground and on truck bed when raised up. truck brought to repair shop, where mechanic reported all brake lines burst due to severe corrosion. mechanic stated-no wonder you didn't have any brakes because all lines failed-not surprised due to gmc having brake line issues. needless to say-traumatic experience that could have been a lot worse under different traffic conditions. think about child running across road-tractor trailer not being able to stop in time.higher speed on the highway- think about it-i certainly am!!! *tr
Complaint filed: 2017-02-04
Components: SERVICE BRAKES
experienced a complete brake failure after a 6 hour drive in heavy traffic from nj to va. parked the car in the driveway for 30 minutes, and upon backing out of the driveway, the brake pedal went to the floor. parked the car and found brake fluid on the ground. found brake line rusted through on the cross support under the engine. this is a serious issue that could have resulted in an accident and major injury had this occurred on the drive in heavy city traffic. the vehicle has 113000 miles on it. we have had other manufacturers vehicles with over 200000 miles and no brake line issues. this is clearly a defective part/design issue and due to the safety risk, ford should take action. we had a 1990 f150 that had the same issue in 2002 at 100000 miles. we will be checking our 2004 f150 very carefully.
Complaint filed: 2015-01-22
Components: SERVICE BRAKES
driving about 20 mph applied brakes suddenly. next time applied brake ,brake pedal went to floor was able to stop but barely. and almost hit the car in front of me.brakes lines rusted out .this is a known gm problem.please someone help. someone could have been killed. *tr
Complaint filed: 2021-07-06
Components: STRUCTURE
the contact owns a 2001 toyota sequoia. the contact stated while approaching the vehicle, she noticed rust and corrosion on the undercarriage of the entire vehicle. the contact stated that she had received a manufacturer recall notification and the vehicle was taken to the local dealer who sprayed the undercarriage with a rust coating inhibitor to prevent the undercarriage from rusting however, the failure occurred. the contact took the vehicle to another local dealer millennium toyota (257 n. franklin st, hempstead, ny 11550, (516) 874-2581) who inspected the vehicle and stated that the vehicle was unsafe to drive. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 100,000.
Complaint filed: 2017-10-17
Components: STRUCTURE
i own a 1998 toyota 4runner that i bought from a toyota dealer in 2001, after about three to four year later, i started to notice rust showing up on the rear bumper and also under neath the vehicle so i bought a gallon of rust prof paint and started to coat beneath the truck with the hope to stop the rust from taking over the vehicle. well the long and short story is i have finaly lost the battle after replacing rear bumpers,two rear shocks and a muffuler systems. i was told today that my 4 runner is unsafe to drive. i will include some pics and let you decide what happen.
Complaint filed: 2021-06-04
Components: UNKNOWN OR OTHER
the hard plastic cover on my bmw's r.o.p.s. rollover protection system came off. the bmw and roll over protection system is available for for inspection. i was struck violently by the cover that came off. i was diagnosed with a concussion and closed head injury at the hospital. digital motion x-rays show that i have painful, progressive, and permanent injuries. i also suffered a cut to the right ear from the cover. the problem has not been reproduced by a dealer or service center. due to covid concerns the insurance company has only seen pictures of my bmw. to my knowledge there are no warning lights etc. about the roll over protection system.
Complaint filed: 2015-09-25
Components: SUSPENSION,EXTERIOR LIGHTING,ENGINE
when car is driven during hot days and you turn the car off, it will not start again tell the car cools off. this happens during the summer months.now that the car is older, it will not start at all during some of the hot days. this include when i start the car for first time that day. took the car in once years ago and they said they fixed it but i keep having the same problem. they wanted to charge me more money to try to fix it again. front passage headlights always been foggy. car also never hugged the road right. dealership could never find the problem.
Complaint filed: 2015-09-03
Components: AIR BAGS
tl* the contact owns a 2002 chevrolet trailblazer. while driving approximately 10 mph on an incline during inclement weather conditions, the contact's vehicle veered into another vehicle. the air bags did not deploy. there were no warning indicators illuminated. the manufacturer was not made aware of the issue. a police report was filed. the contact suffered a head concussion that required medical attention. the failure mileage was not provided.
Complaint filed: 2015-06-02
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 saturn ion. the contact stated that the vehicle was included in a recall (lock cylinder/ignition switch replacement/ ignition key). the contact stated that the dealer provided her with the wrong key. the contact received a letter from the dealer on may 27, 2015 which stated that, as part of the repair, the dealer provided her with the wrong key. the dealer would not replace the key. the manufacturer was notified. the nhtsa campaign number was unknown. the contact had not experienced a failure.
Complaint filed: 2014-07-04
Components: AIR BAGS
the airbag disable light periodically comes on. it stays on from a few seconds to several minutes. *tr
Complaint filed: 2019-08-13
Components: STRUCTURE
sunroof glass flew off my vehicle on highway speed 65-70 mph. i have a 2002 toyota sequoia sr5. i purchased a glass and which was much larger than the vehicle had reordered another glass and received the same thing. when doing a bit of research found out that toyota sr5 don't come with a sunroof (bought vehicle 2011) i was unaware since it worked perfectly fine. when i found the product manufacturer and search online found that hollandia 700 by webasto company have a recall for that model. since my vehicle was modified will i be helped or assisted in any way? thank you
Complaint filed: 2014-08-04
Components: AIR BAGS
tl* the contact owns a 2002 jeep liberty. the contact stated that the air bag warning light illuminated. the contact stated that the vehicle was previously repaired under nhtsa campaign number: 12v527000 (air bags). the manufacturer was not notified of the failure. the approximate failure mileage was 80,000.
Complaint filed: 2021-04-10
Components: STRUCTURE
truck failed nh safety inspection 4/10/2021 due to badly rusted frame.
Complaint filed: 2017-08-01
Components: STRUCTURE
roof flying off while driving
Complaint filed: 2014-12-08
Components: SERVICE BRAKES
i have a 2004 qx56 - i'm having the same issue with my brakes. all of a sudden the brake light will come on and when you press on the brake you hear a scary loud grinding sound and trying to stop it really tough. it feels like the abs brakes kicked in - it has happened several times randomly. as soon as i turned the truck off and restarted it the brake light came off and it started to drive like normal. but i have hit the grass several times bc when this failure occurs you're likely to hit someone in front or, with a sudden grinding stop, someone hit you from behind. i took it to the shop and they said it was a brake issue. so i replaced all 4 brakes and rotors - yet the problem still happened!! i went back and they said it's probably the delta sensor and it'll be $1000 plus a few hundred to update the computer too. this is very dangerous and the scary part is there is no warning- it just happens randomly. this is something infiniti / nissan should fix!! *tr
Complaint filed: 2018-02-08
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 hyundai santa fe. while stationary and driving various high speeds, the vehicle shook and stalled without warning. an independent mechanic diagnosed that the alternator failed. a dealer was not made aware of the failure. the manufacturer was made aware of the failure and stated that the vehicle was not included in a recall. the failure mileage was approximately 160,000.
Complaint filed: 2014-03-25
Components: STRUCTURE
tl* the contact owns a 2001 buick lesabre. the contact stated that the top portion of the dashboard pad detached completely. the vehicle was not repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 75,000. .updated 08/11/14 *bf updated 08/19/2014 *js
Complaint filed: 2016-06-08
Components: ELECTRICAL SYSTEM
i was in my car moving forward on a state highway with the air conditioning on when smoke stated to come out of the air vents. i turned off the air immediately, when i went to turn it back on it only worked on high sometimes. i took the car to get looked at, when they finished the inspection they said there was an electrical fire. they said the blower motor resistor, and temperature control assembly would need to be replaced, as well as the ac resister and control head needed to be replaced as well.
Complaint filed: 2018-04-15
Components: ELECTRICAL SYSTEM
electrical surges.blows fuse block.melts down fuse block. replaced fuse block above the battery three times since owning the car. car was being used in the city.
Complaint filed: 2015-09-08
Components: AIR BAGS
tl* the contact owns a 2002 bmw 325i. the contact received notification of nhtsa campaign number: 15v318000 (air bags) however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.
Complaint filed: 2016-10-05
Components: SERVICE BRAKES
the brake line to the front brakes burst and resulted in no brakes. in 2013 the brake line to the rear burst and had the same result. fortunately i did not have an accident in either case. i repaired the rear brake line and i expected your organization to issue a recall because my research indicated this is a common problem. how many people have to be injured or killed to issue a recall. there is a reasonable expectation that a vehicle in good condition that is ten years old and less than 100,000 miles should not have its brakes fail completely and unexpectedly. why are these vehicles allowed to be produced with brake lines made of materials that will certainly fail in a short period of time. in both instances, i was traveling at a low speed. what happens when a driver, especially an inexperienced driver has their brakes fail at a high rate of speed. you should issue a recall for the vehicles involved.
Complaint filed: 2014-03-27
Components: STRUCTURE
tl* the contact owns a 2004 forest river wildwood rv. the contact stated that he attempted to exit the vehicle but the door would not open. the contact stated that he had someone open the door from the outside and the door opened without hesitation. the vehicle was not taken to the dealer for inspection. the vehicle was not repaired. the manufacture was notified of the failure. the failure mileage was 5,000.
Complaint filed: 2018-12-13
Components: ENGINE
tl* the contact owns a 1998 chevrolet corvette. after filling the vehicle with fuel, the contact started the engine, drove three feet, and the vehicle stalled. the contact pulled the vehicle over to the side of the road, waited a few minutes, restarted the vehicle, and drove three more feet before the engine cut off again. the steering column warning indicator illuminated. the vehicle was towed to the contact's home. the dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and did not assist. the failure mileage was 48,253.
Complaint filed: 2014-05-15
Components: AIR BAGS
took my vehicle to bill bryan chrysler in friutland park florida, after making appointment for saturday 5/10/14 at 8am, checked my vehicle in. my vehicle was service from 8am- 1130am air bag light was still on, new my gear shift, was cracked, i had siliconed it. now today 5/15/14 i am at work and i just notice that my emergency brake back cover was broke, now this i do not understand there was nothing wrong with my e-brake handle, i understand that this is a 2002 jeep grand cherokee, but i really don't think my vehicle should have been treated like that, i do know that there is a big problem here in the south, or maybe it's chrysler it's self but i really don't think a vehicle service, and a broken part after being returned to the customer, i do think that someone should have said something pertaining to the broken part, i would never have anything serviced by chrysler at all, the better business people should know how bill bryan chrysler in friutland park treats it's customers no matter weather it's a recall appointment or not. *tr
Complaint filed: 2014-10-01
Components: SERVICE BRAKES
driving my 2003 chevy silverado in the left lane of the city freeway approximately 50 mph in heavy traffic. pushed brake to stop for vehicles changing lanes ahead. brake pedal initially had pressure but after about 2 seconds went to the floor with nearly no pressure and no braking effect at all. there was no prior indication of a problem and no warning light signaling an issue. swerved into the left berm to avoid hitting cars ahead. traveled 20 plus car lengths while dropping automatic transmission into lowest gear and pumping brake pedal to no affect. forced truck against barrier wall to avoid hitting other vehicles. brake warning light came on as truck stopped. a large puddle of brake fluid was dumped below rt rear wheel and leaked when the brake pedal was pressed. there had been no previous issues with the brakes and brake pads were replaced 20,000 miles ago. the dual circuit system provided no partial braking effect at all. i had the vehicle towed home and discovered a steel brake line burst from corrosion and all brake lines significantly degraded. this truck has been meticulously maintained, is driven everyday and has been garage kept since it was purchased new in dec 2002. *tr
Complaint filed: 2015-12-09
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v313000 (air bags); however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2015-12-04
Components: STRUCTURE
tl* the contact owns a 2001 toyota tacoma. while driving 35 mph, the vehicle felt weighted in the rear and was difficult to drive. the contact stated that it felt as if there were a heavy load shifting in the rear of the vehicle. the contact checked the rear of the vehicle and discovered the frame was rusted out and unsafe to drive. the vehicle was not taken to a dealer or diagnosed. the manufacturer was not made aware of the failure. the failure mileage was 200,000. updated 02/10/16*lj; updated 05/03/18 *jb
Complaint filed: 2014-04-10
Components: ELECTRICAL SYSTEM
first time my car stalled and had the ignition switch replaced was 15 months after purchasing it from a buick dealer. beginning 9/2011 car began stalling at many and various times. i attempted to have this repaired - taking to my buick dealer on many occasions and to my local auto mechanic making repairs as suggested and still my car continued to stall, most recent time of stalling - oct. 2013 - had buick dealer again check and research technical documents to see what could be causing this problem - buick could not find anything even after i asked them 'could it be my ignition switch' and was told no. i took my car to my local auto mechanic again and after doing lots of testing - he replaced my ignition switch. car has not stalled since. as i understand it - my ignition switch could fail again and i am requesting that my make and model be reviewed and included in the 'recent' gm ignition switch recall. *tr
Complaint filed: 2017-08-06
Components: SERVICE BRAKES
brake failure upon slowing down at off ramp. avoided accident but had total brake failure. pulled into parking lot, checked fluid levels, were ok, tried brakes again and they were working. have not had a problem since.have heard reports of similar nature. some think it is a problem in the valving.hope you can find a cure.
Complaint filed: 2016-04-13
Components: SERVICE BRAKES
in september 2015 i began to have issues with the anti-lock braking system. the anti-lock brakes engage with no notice. it can be perfectly dry outside and suddenly they connect and start grinding. it can happen at any time, even when the brakes are not applied, with no warning, but almost always when i'm slowing down to less than 5 miles an hour. i have contacted hyundai, but they claim there is no recall for this issue on this model, though there is a recall for this exact problem on other hyundai models. if the anti lock system engages suddenly at higher speeds (which it does) this could cause an accident. the problem is getting progressively worse and now happens every time i drive the vehicle.
Complaint filed: 2016-07-05
Components: STRUCTURE
tl* the contact owns a 2002 toyota tundra. while the vehicle was at a dealer for service, the technician diagnosed that the subframe was corroded and needed to be replaced. the vehicle was not repaired. the vehicle was previously taken to the dealer per nhtsa campaign number: 09v444000 (structure); however, the dealer refused to perform the recall repair stating that the repair compound was not being sent by the manufacturer. the manufacturer was notified of the failure and refused to perform the recall repair, stating that they were no performing the recall repair. the failure. the vin was invalid. the failure mileage was unknown.
Complaint filed: 2019-12-05
Components: STRUCTURE
tl* the contact owns a 2004 gmc yukon. while the vehicle was undergoing routine maintenance, it was discovered that the entire subframe of the vehicle was rusted and corroded. the cause of the failure was not determined. the vehicle was not repaired. king o'rouke gmc (756 smithtown bypass, smithtown, ny) was notified of the failure. the manufacturer was not contacted. the failure mileage was 160,000. the vin was unknown.
Complaint filed: 2014-09-21
Components: SERVICE BRAKES
while approaching a stop light to get on interstate 81 south in wv, i was applying the brakes and felt a "pop" and then i had no brakes. i coasted down the hill and entered a "park ride" lot to evaluate what happened. a significant amount of brake fluid was pouring out from under the vehicle behind the drivers side about where the cab meets the bed. brake pedal goes all the way to the floor and i have no brakes. i had to leave the vehicle in wv and get a ride home. will need to have it towed in a day or two. unable to enter vin because the vehicle is still 30+ miles away from my house. *tr
Complaint filed: 2020-05-05
Components: STRUCTURE
the fuel tank strap bracket on the frame rotted out and the strap is now hanging loose. the strap looks to be rusty but wasn't the issue it is where the t-shape end on the strap hooks to the frame/bracket that is the problem if the other straps are taking up all the weight and were to break this could cause the gas tank to fall out. this may have happened while driving on city streets. salt spread throughout the winter and wet conditions would be the best cause for this to happen resulting in rust and corrosion. also common for the leaf spring shackles and mounts to rot out and come apart this is also another safety issue in itself. this also applies to the mazda b2300 through the b4000 series pick ups since they use the same ranger frames. *tr
Complaint filed: 2017-08-17
Components: SERVICE BRAKES
abs traction control system malfunctioning, told by dealer and mechanic that the control module is defective. the abs kicks in even when not braking and no light on. car abruptly swerves as brakes engage one wheel only. the dealer said there is no recall for my vin number but the part is the same number as the one for other listed recalls. i called vw america and they are unwilling to take responsibility. the cost to replace and reprogram the new module is $2,000
Complaint filed: 2016-04-12
Components: AIR BAGS
tl* the contact owns a 1997 nissan sentra. after the vehicle was started, the air bag warning light illuminated. the vehicle was not diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was 115,000.
Complaint filed: 2017-10-11
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 honda element. upon entering the vehicle and inserting the key into the ignition, the key failed to turn to start the vehicle. the contact was unable to remove the key from the ignition. the vehicle was taken to nalley honda brunswick (178 altama connector, brunswick, ga 31525 (912) 267-7000) where it was diagnosed with a faulty ignition that needed replacement. the vehicle was not repaired. the manufacturer was not made aware of the failure. the contact stated that the vin was not included in nhtsa campaign number: 10v364000 (electrical system). the failure mileage was approximately 100,000.
Complaint filed: 2016-01-27
Components: AIR BAGS
air bag sensor the light turns on and off when a passenger sit in the seat. the sensor was reprogrammed in 4/2104 . the ocs sensor continues to come on and off still defected. i had it rechecked when the car was brought in for a front hood latch at this time i was told the sensor on the airbag was bad and needed to be replaced and it would cost me $700. i refused to pay and it needed to be taken care of from nissan as it is a defected part not from a wear and tear. dealership called nissan they agreed to pay for part but i would be responsible for labor. i contacted consumer affairs and was told very contradicting answers from them and the regional specialist. i will say the people i talked with sounded very uneducated about the products and issues with their cars. it sounded as though they were reading scripts and never heard my situation of all that had occurred with is ocs sensor. i talked with several people from consumer affairs, so called regional specialist and customer service of which represent nissan . i have 4 different reference numbers. the customer service with nissan has not been cooperative or helpful at all. i continue to hear it's not under warranty and they can not help me. this could be a lawsuit if something happened and this airbag does not open.
Complaint filed: 2014-03-22
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
i have a 1999 dodge durango and i was on the highway driving 60 mph, out of nowhere the vehicle just shuts down and a semi truck was an inch from striking my vehicle from behind. the semi left skid marks that where 25 feet long. i have replaced the pcm, crankshaft sensor, camshaft sensor and the ignition coil and still no fix. this is my only car and i have to get to work everyday, i have no other means of transportation and i cant afford another car. i feel that my life is in jeopardy every time i drive this car. i have been in several near misses such as this one. does someone have to die before a solution is found? *tr
Complaint filed: 2014-11-17
Components: ELECTRICAL SYSTEM
this is in regards to the safety recall letter i received in sept. 2014 regarding the ignition in my car. i called the local chevy dealership to schedule an appointment to have the problem fixed on 9/29/14. they called me back on 11/10/14 and said they'd received the parts for my car. i took it in on 11/17/14 and left it all day. back on 9/29 i was told they were going to put a locking guard on the ignition and a lock on each key so that the key wouldn't slip out. do you know what they did? they put a small round metal key chain on each of my keys and glued it so that nothing else could be hung on it. that's how they fixed the ignition problem. what a joke! i've had no problems with my car, luckily. however, i doubt that this so called fix would do any good if there was a problem. this is the last time i have any dealings with sunfair chevrolet in yakima. *tr
Complaint filed: 2019-04-10
Components: STRUCTURE
tl* the contact owns a 2003 toyota sequoia. the contact stated that there was extensive rust and corrosion on the front and rear parts of the frame. the contact stated that the rust could cause the frame to fracture. arlington toyota (2095 n rand rd, palatine, il 60074, (847) 485-1200) indicated that the vehicle was included in a manufacturer campaign, but the contact was not notified. the dealer stated that the statute had expired to provide a remedy. the dealer and the manufacturer expected the contact to replace the frame. the vehicle was not repaired. the manufacturer refused to provide assistance other than having the dealer repair the vehicle. the approximate failure mileage was 256,000. *bf*jb
Complaint filed: 2015-07-11
Components: ELECTRICAL SYSTEM
2004 nissan sentra shut off while driving on highway. happened 2 times within an hour while the a/c was running, the vehicle shut off while in drive and physically moving. service engine soon light appeared and currently displays code p0335: crankshaft position sensor circuit malfunction. there is currently a recall for some nissan sentra for this exact situation, but not for my 2004 and i highly suggest this is reconsidered because this issue is affecting many people. here are complain by other people related to same issue. date of incident: 06/01/2015 nhtsa id number: 10726085 date of incident: 02/23/2014 nhtsa id number: 10566294 date of incident: 01/13/2014 nhtsa id number: 10560121 date of incident: 01/30/2012 nhtsa id number: 10447202 date of incident: 12/02/2011 nhtsa id number: 10438673 date of incident: 11/14/2008 nhtsa id number: 10266535 date of incident: 04/11/2009 nhtsa id number: 10265273 date of incident: 02/15/2009 nhtsa id number: 10259107 date of incident: 02/02/2007 nhtsa id number: 10181854 date of incident: 02/02/2007 nhtsa id number: 10181732 date of incident: 02/28/2004 nhtsa id number: 10094400 date of incident: 05/01/2004 nhtsa id number: 10083464 date of incident: 05/01/2004 nhtsa id number: 10082487 date of incident: 03/15/2004 nhtsa id number: 10062752
Complaint filed: 2014-08-04
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 buick terraza. the contact stated that the key was bumped as the contact drove over a speed bump and the vehicle stalled. in addition, when attempting to restart there was an abnormal noise coming from the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 144,499.
Complaint filed: 2015-06-05
Components: AIR BAGS
my left wrist was burned badly when the air bags deployed after an accident i was involved in. is whatever is put in the air bag to burn a person's skin necessary? is there another way?
Complaint filed: 2014-03-31
Components: ELECTRICAL SYSTEM
the speedometer only works intermittently. it will seem to be reporting the correct speed then changes to a speed we could not be going. usually under reporting the correct speed. we will be going between 50 and 60 mph and it will read 30. this has been going on for several years and we have tried to compensate by using the tachometer but lately i don't feel i can trust it either. the repair is between $400 and $500 and i now read others are having the same problem. i'm sure there are many others like me who have not reported this issue because i only found out about this site today. *tr
Complaint filed: 2014-07-25
Components: SERVICE BRAKES
abs brake lights come on intermittent. first time noticed was on vacation and coming to a stop at a toll booth and both lights come on. has happened several times since. ford dealership wont do anything about it. i see there has been a recall on this. how about another recall? *tr
Complaint filed: 2018-03-26
Components: SERVICE BRAKES
my complaint is that gm used substandard materials in of all things the brake lines! i lost all braking ability when one of my brake lines blew due to rust. how does this happen? i should have had at least partial braking ability due to the front and rear lines being separate. luckily for me this happened right before my families thanksgiving trip, or else we would have been doing 70 on the interstate when this happened! please don't let gm get away with this!
Complaint filed: 2017-08-18
Components: FUEL/PROPULSION SYSTEM
tl* the contact owns a 2000 mazda 626. upon starting the vehicle, a strong fuel odor was detected in the vehicle. the odor would disappear several minutes after starting the vehicle. there were no warning indicators illuminated. the vehicle was taken to perry ford of santa barbara (440 hitchcock way, santa barbara, ca 93105 (877) 318-8239) several times over the years, but the cause of the fuel odor could not be determined. the manufacturer was not made aware of the issue. the contact stated that the odor started at least six months after purchasing the vehicle. the vin and failure mileage were unknown.
Complaint filed: 2015-08-26
Components: AIR BAGS
tl* the contact owns a 2003 acura cl. the contact stated that nhtsa campaign number: 15v320000 (air bags) exceeded a reasonable amount of time for repair. the dealer stated that the parts were not available. the manufacturer was made aware of the delay. the vehicle was not repaired. the contact had not experienced a failure.
Complaint filed: 2014-08-15
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 pontiac grand am. the contact stated that while driving 45 mph, the passlock anti-theft system suddenly activated causing the vehicle to stall. the vehicle was towed. the vehicle was not taken to the dealer. the vehicle was not diagnosed or repaired. the manufacturer was not notified about the failure. the vin was not available. the approximate failure mileage is unknown.
Complaint filed: 2014-09-15
Components: STRUCTURE
toyota tundra continue to have corrosion and rust on frame,last inspection on 1/1/12 in a toyota dealership they check for corrosion and did not find any,which is not accurate because as of 9/1/14 rust and a actual hole and crack was found by a certified frame technician.he said this should have been caught in year of 2012 because metal does not rust that quickly.it takes more that a couple years to actually cause a hole and cracks. toyota just did a visual and did not look thoroughly , they did not want to go to the expense of taking care of the problem leaving a unsafe vehicles on the roads and risking people lives. *tr
Complaint filed: 2020-05-28
Components: STRUCTURE
the front side rails of the body of the vehicle have corroded (rusted) from the inside and have perforated the exterior of the members exposing them to further damage. in my opinion, the vehicle is no longer safe to be driven without the risk of the members collapsing and possibly causing an accident. *tr