vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2015-03-05
Components: AIR BAGS
tl*the contact owns a 2004 ford f-150. the contact stated that the air bag warning light was illuminated. the vehicle was taken to an independent mechanic, who diagnosed that the driver and passenger air bags needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 112,000. updated 5/19/15*cn updated 7/1/2015 *js
Complaint filed: 2015-09-18
Components: ELECTRICAL SYSTEM,ENGINE
tl* the contact owns a 2000 buick regal. while driving 50 mph, the engine stalled without warning. the failure occurred on numerous occasions. the vehicle was towed to an independent mechanic where it was diagnosed that the ignition switch needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 142,000. the vin was not available.
Complaint filed: 2015-12-26
Components: ELECTRICAL SYSTEM
this car will drain the battery after three days of sitting and sometimes after one day of sitting. this a a manual shift car and thousand of fellow c-6 corvette owners are experiencing this problem and the dealer does not know how to solve the issue. every thing has been check in my car and is listed as working correctly from the dealership. my car only has 39,000 mile and is factory original. carfax has documentation of all repairs and issues. as stated this is a 6 speed manual shift car. the automatic cars are not experiencing this problem. i had to have this car jump started 6 times within 30 days. help please!!!!
Complaint filed: 2019-04-20
Components: SERVICE BRAKES
brake lines have rusted through. first the rear brake line burst. a few months later a front line burst. both times vehicle was in motion.
Complaint filed: 2017-09-25
Components: STRUCTURE
on july 21, 2017 my kendon trailer, carrying my two suzuki dual sport motorcycles snapped completely apart aft of the coupler and the safety cable attachment while travelling on the interstate. the trailer, with motorcycles left the roadway and tumbled into a roadside ditch. the both motorcycles were totaled and the trailer was damaged beyond cost effective repair. the neck of the trailer where 3 round structural steel tubes come together, aft of the coupler completely severed. there were no obvious visible signs of a defect prior to the accident, nor did the trailer feel weak when it was moved by hand and pulled to the tow vehicle. the tubes broke near where they were welded through a triangular collar piece that the tubes passed through. i've noticed newer designs of this trailer differed structurally in this area, likely correcting this dangerous flaw.
Complaint filed: 2016-07-07
Components: STRUCTURE
tl* the contact owns a 2000 ford windstar. while driving various speeds, a knocking sound emitted from the vehicle. the vehicle was taken to an independent mechanic where it was diagnosed that the subframe was corroded. the vehicle was not repaired. the contact stated that the vehicle was not included in nhtsa campaign number: 11v030000 (structure). the manufacturer was not notified. the approximate failure mileage was 132,000.
Complaint filed: 2015-10-11
Components: ELECTRICAL SYSTEM
the check engine light and other warning indicator lights come on while vehicle is in motion. the radio and air conditioner fail to function properly when the warning lights flicker on. therefore i am checking to see if there is a recall on this particular problem.
Complaint filed: 2020-06-12
Components: STRUCTURE
tl* the contact owns a 2004 toyota 4runner. the contact stated that while the vehicle was in for inspection, it was discovered that the front and rear sections of the subframe was rusted. the cause of the failure was not determined. the dealer was not notified of the failure. the manufacturer was notified of the failure however, there was no assistance was provided. the approximate failure mileage was 163,000.
Complaint filed: 2015-06-07
Components: SERVICE BRAKES
it was early in the morning , my brother and i were backing up the truck to attach the boat for towing. he was backing up my truck while i guided him back towards the hitch of the boat. we got the boat hitch attached to the truck and i asked him if he wanted to drive . thank god he refused to drive, once i got in the truck , i applied my brakes before putting the truck in drive and noticed that the brake peddle went all the way to the ground without any resistance. i looked underneath my truck and noticed brake fluid leaking out from a rusted brake line going to the rear tire . i would hate to think of what could have happened on the highway with a boat behind me????? i have photos of the rusted brake line that broke . i also have seen some rust on the remaining brake lines now and am worried about the the condition of those lines.
Complaint filed: 2016-02-19
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 cadillac sts. the contact stated that the vehicle failed to start without warning. the failure was persistent. the vehicle was not diagnosed nor repaired. the contact had the battery changed, but the failure recurred. the manufacturer was not notified of the failure. the failure mileage was approximately 64,000.
Complaint filed: 2019-10-25
Components: STRUCTURE
was hit in rear as i was slowing at stop light
Complaint filed: 2016-06-01
Components: STRUCTURE,ENGINE,FUEL/PROPULSION SYSTEM
vehicle was being driving approximately at 55 mph. engine loss power, gas pedal lost resistance and went all the way down to the floor board. vehicle was pulled over to the side of the road and engine was stalled and all the dash lights were flashing one and off. engine started to have white smoke coming from under the hood. after a few minutes, the white smoke turned into black smoke and the engine caught on fire. vehicle was engulfed in flames after a few minutes.
Complaint filed: 2016-07-08
Components: SERVICE BRAKES
i was towing a 17' boat and came to a stop sign. i pressed the brake pedal and it went to the floor. the yukon did not slow at all. fortunately, no one was coming and i rolled through the stop sign, made a right turn, and went down a steeper hill. pumping the brakes as i went had no effect. the dash showed a 'service brake' message. i applied the parking brake and down-shifted, which slowed it enough that i was able to swing wide into the opposing traffic lane and barely make the turn at the bottom of the hill. i pulled off to the side of the road with the right-wheels on a soft shoulder before the vehicle slowly came to a stop. i refilled the brake reservoir and had my wife press the brake pedal. it went to the floor as brake fluid shot onto the hot exhaust manifold, leaking from a rusted joint where the steel brake line joined a flexible, braided line under the hood. the brake lines were horribly rusted, unlike anything i had ever seen in my 35+ years of driving and owning vehicles (including 20 cars and light trucks). this yukon has spent its entire life registered in virginia and has less than 80k miles on it. i can't imagine what they are like in northern states. looking online, i discovered that this was a known problem that the nhtsa had investigated. why was i not warned? i could have been injured or killed, as could have another motorist or pedestrian! when i called my local gmc dealer (ourisman of alexandria, va), the service advisor claimed to be unaware of the problem, the gm service bulletins that had been issued on it, and the availability of the pre-bent lines as a discounted kit from gm. he estimated a four-figure labor bill to do the work, so i am doing as much of it as i can myself using nickel-copper brake line and a flaring tool. people are going to die from this if the nhtsa does not force gm to do a recall.
Complaint filed: 2014-07-25
Components: SERVICE BRAKES
abs and brake lights on dash signaling problems intermittently. does vehicle have electrical problem or module failure. *tr
Complaint filed: 2014-05-15
Components: ELECTRICAL SYSTEM
center stack lights out (radio, heater/ac unit) according to internet research many other 2004 and 2005 tsx owners are experiencing this problem, although acura had issued a service bulletin, and supposedly increased warranty period to 100k or 7 years, there was no notification to owners. my 2004 tsx begun experiencing the problem at 120k so the extended warranty wouldn't have helped consumers experiencing this problem after 100k miles. *tr
Complaint filed: 2017-10-25
Components: AIR BAGS
takata recall. air bag stays on sometimes light will blink off. in motion
Complaint filed: 2014-07-13
Components: STRUCTURE
in traveling on the highway the hood blew open and smashed the front windshield and we were lucky to safely slow down, cross 3 lanes of traffic by looking out of the back window as obviously there was no visibility. just the hood. in inspection we noticed that the latch was corroded and rusted and detatched from the top plate leaving no hood security. the top latch is still locked in place. this could have been a fatal incident but god was definitely by our side! *tr
Complaint filed: 2015-12-17
Components: STRUCTURE
in 2012, i drove my toyota tacoma pickup truck to a local dealer in response to a recall letter. i was responding to a notice that toyota had mailed to me. the recall was for a spare tire carrier that may fall off the frame at highway speeds because of a known corrosion problem. the dealership told me that they could not perform the repair because the vehicle's frame was too badly corroded. the dealership performed a frame inspection, they told me my vehicle had "failed". the dealership did nothing, except to contact toyota corp. representatives from toyota have telephoned me twice to say that they will do nothing. the company representatives said that my truck "did not meet the parameters of their program". since then, i have received three more notices from toyota concerning the faulty spare tire plate. each time i bring my pickup truck in response to these recall notices, i'm turned away. after doing some research, i discovered how toyota had bought back vehicles like mine because of the faulty steel used to make the frame. my wife and i are both elderly. she has three forms of cancer, and we depend in this vehicle. when my wife and i purchased the tacoma new in 2001, we also purchased a $2,200 extra protection package. we had hoped that toyota would stand behind their product should anything go wrong. they refused. the frame of my vehicle is buckling. it shakes and groans when moving along the road. the dealership toyota both informed us that our truck is unsafe, then walked away without offering a remedy. we feel we've been trapped by unjust business practices. for the past three years, everyone involved has refused to help us. now that the nhtsa is involved, will you help us? [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).' *jb*jb
Complaint filed: 2015-07-29
Components: SERVICE BRAKES
while backing out of my driveway i attempted to stop due to traffic traveling along the route i was entering. when i applied the brake the peddle went completely to the floor. luckily i was able to stop with the emergency brake in time to avoid an accident with a trash truck that was traveling along that route. using the emergency brake i was able to pull the vehicle back into my driveway safely and found that the brake line was corroded and was leaking just under the drivers side door. my vehicle is well maintain and i am often complemented for the care i take of both it's appearance and maintenance. the is no other area of this vehicle that is rusted and the underneath of this vehicle is in very good shape. i am the original owner of this vehicle and it has not been subject to any type of excess weather conditions. there is no reason these lines should have failed like this. i have been an ase certified auto tech for brakes and can tell you that is is not common to check the lines over the top of the frame during routine brake inspections and maintenance, only to check for signs of leaks in normal line locations and soft lines, calipers and other hardware related to the wheel area.
Complaint filed: 2014-11-12
Components: SERVICE BRAKES
brake lines are heavily rusted, truck is beyond warranty, dealer will not replace unless recalled. *tr
Complaint filed: 2014-12-14
Components: SERVICE BRAKES
i was traveling on saturday morning, in my dads 2004 yukon luckily it was early enough not much traffic at the time, it was raining and i was not driving very fast normal speed on the highway is 40 miles per hour on us11 because of congestion and traffic lights, i was traveling between 30 and 35 mph because of rain, anyways a light changed and i had time to stop, but the vehicle did not stop the pedal went almost to the floor and the light came on stating brake failure, from that point i slowed down as slow as i could and tried to test the brakes, it would stop, but needed plenty of distance, so i slowed for a turn off, and when i got home, started to brake before entering the driveway so that i would not hit the garage or anything else, in fact i stopped the vehicle at the end of the driveway near the road. *tr
Complaint filed: 2014-12-13
Components: STEERING
drivers side front wheel lost control while turning left. car had to be towed. diagnosing failure today. believe either tie rod or steering box. if your steering wheel has any play would highly recommend not driving until having it looked at by mechanic. lives could easily be lost at highway speeds. *tr
Complaint filed: 2014-07-20
Components: ELECTRICAL SYSTEM
driving van on highway when van began smoking. then fire. everything was completely destroyed. *tr
Complaint filed: 2021-11-29
Components: AIR BAGS
the srs light in my honda crv recently went on, and remains on, when the vehicle is in operation. last week, i took the car to honda of princeton (local honda dealer), who diagnosed the problem as a dtc 15-3 faulty opds sensor, and further explained that this faulty sensor could potentially cause the passenger-side airbag (replaced in a prior honda crv recall) to not deploy in the event of an accident. indeed, the repair documentation included a dealer statement that i had been made aware of the issue. i paid for this diagnostic work, which was overseen by [xxx], who is a service lane manager at the dealer (tel: [xxx]). the dealer said it would not assume financial responsibility for the replacement of this faulty sensor since the defect is not currently the subject of a honda product recall, and stressed that this defect is not covered by the various honda airbag recalls, even though the faulty sensor could impair airbag deployment in an accident. this faulty sensor may cause non-deployment of the passenger-side airbag, and it would therefore seem self-evident that the defect places the safety of any front-seat passenger in my honda crv at grave risk. today, i called american honda motor company (tel: 888-234-2138) concerning the faulty sensor, and spoke with "[xxx]", who opened case [xxx] based on our call. [xxx] said the faulty sensor is not currently the subject of a honda product recall. she also confirmed (i had already found the bulletin online and asked about it) that the honda crv's faulty opds sensor was the subject of honda service bulletin 06-006, which extended the warranty to 10 years for the faulty sensor, but she noted that the faulty opds sensor was no longer covered by this service bulletin or warranty. [xxx] said that american honda motor co. would not assume financial responsibility for the faulty opds sensor on this basis, but suggested that i try to 'work with' the local honda dealer to address the problem. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Complaint filed: 2023-06-14
Components: STEERING,SUSPENSION,AIR BAGS
vehicle was regularly maintained and did not show any air bag codes on a reader. was told by tow truck driver a new ball joint failed after recently being replaced. this caused me to lose steering around a small bend and lead me to go straight into a guardrail at 55mph. upon impact of guardrail and a 10foot drop off the air bag never went off upon a 55mph head on impact. i had be rushed to hospital and with request for lifeline but was unavailable. i spent day and half in hospital and had to have 15 stiches put in my face from where impacted the windshield 2 or 3 times. insurance totaled out the vehicle however still in possession of it and just ems ride to e.r. cost $3600. the contact stated the police report indicates brake failure or defective(unit 1).
Complaint filed: 2015-08-06
Components: SEAT BELTS
tl* the contact owns a 2001 ford f-250. while driving at any speed, the seat belt would independently unlatch without warning. the vehicle was taken to the dealer, where it was confirmed that there was a malfunction with the seat belts. the technician refused to repair the vehicle. the vehicle was taken in to be inspected under nhtsa campaign number: 01v227001 (seat belts) but no failure was found. the manufacturer was notified of the failure. the failure mileage was approximately 60,000. the vin was not available.
Complaint filed: 2019-04-30
Components: STRUCTURE
during an oil change the mechanic noticed the frame just in front of the leaf spring bracket was severely rusted through making it dangerous to drive. we did have toyota supposedly address a potential rust situation in 2012. however, this damage should not have occurred if this was supposedly addressed. we have contacted toyota and they have told us that there is no assistance that they can provide at this time. we are concerned that there are potentially many other vehicles with the same issue and are totally unaware of their dangerous situation.
Complaint filed: 2017-08-22
Components: STRUCTURE
catastrophic failure of the front sub-frame engine cradle assembly. it completely rusted apart on the passenger side causing the lower control arm to come loose. my daughter was driving when it came loose causing the escape to run off the road. thankfully there was plenty of shoulder on the rural road and no one was hurt. had this been in traffic, an accident would have been inevitable. called ford customer service - no help, there is nothing they can do. the car has been garage kept, well maintained with on 70k miles. nothing else is rusted. this is clearly a defective part. more disturbing is that there was a recall 14s04 back in 2014. all that was done was to add reinforcement cross brace if rust was present. this did not address the defective part, nor, did the ford dealer notify us of the rusting part which was destine to fail. based on this type of product support and concern for customer safety, we will be looking elsewhere for vehicles in the future.
Complaint filed: 2017-12-04
Components: SERVICE BRAKES
2 years ago i had all of the brake lines replaced because of failure due to rust at a cost of $1000.00 i believe the cause was poor metal in the brake lines and the way the lines are attached to the body frame help to cause the problem.
Complaint filed: 2015-03-16
Components: SUSPENSION,STRUCTURE
the frame is completely rusted threw in multiple parts of the frame. someone has already tried welding some plating to keep rear suspension components of the lower four link attached to the frame. extremely unsafe. *tr
Complaint filed: 2015-04-01
Components: AIR BAGS
tl* the contact owns a 2004 toyota corolla. the contact stated that the recall notice for nhtsa campaign number: 14v312000 (air bag) was received in january of 2015 and nhtsa campaign number: 15v043000 (air bags) was received in march. after contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. the contact had not experienced a failure.
Complaint filed: 2018-09-07
Components: SERVICE BRAKES
tl* the contact owns a 1998 dodge ram 1500. while driving approximately 25 mph, the abs indicator illuminated. the vehicle was taken to autonation chrysler dodge jeep ram and fiat at 200 automall dr roseville, ca 95661. and the contact was informed that there was no recall. the manufacturer was not made aware of the failure. the vehicle was diagnosed repaired. the failure mileage was 32,000. *tt*jb
Complaint filed: 2017-01-05
Components: AIR BAGS
tl* the contact owns a 2005 audi a6. the contact received notification of nhtsa campaign number: 16v382000 (air bags). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2015-10-24
Components: SUSPENSION,STRUCTURE,UNKNOWN OR OTHER
sub frame rot leading to poor handling , tire wear, bad engine performance. the rotted supframe is separating from body, causing poor performance. the car is performing poorly at all speeds. not safe.
Complaint filed: 2014-11-03
Components: SERVICE BRAKES
tl* the contact owns a 2004 cadillac cts. while driving 30 mph, the vehicle failed to stop when the brake pedal was applied. the contact mentioned that the brake pedal traveled to the floorboard. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 77,000.
Complaint filed: 2014-05-28
Components: SERVICE BRAKES
as i approached a traffic light in town and prepared to stop, the brake pedal suddenly and without warning, went to the floor. i managed to use the parking brake to stop the vehicle within inches of the car stopped in front of me. the warning light on the dash illuminated indicating a brake system failure. it had never come on before. one of the steel brake lines running along the frame, approximately under the drivers door, has rusted through and burst. it was a miracle this did not result in a crash. had this happened at a higher speed or exiting a freeway ramp, i fear the outcome would have been very bad. *tr
Complaint filed: 2014-10-19
Components: SERVICE BRAKES
the abs system activates or does not allow you to stop. it seems like the truck continues to accelerate. pumping the brakes does not work. putting it in neutral or ramming it in park is the only way to stop it. i almost ran someone over today. this is a very serious issue. i can not drive this truck in this condition. looking at the forums out there this is a well reported problem yet i have not been made aware of the recall. i have not changed my address and have owned this for more than a year and a half. *tr
Complaint filed: 2017-07-21
Components: FUEL/PROPULSION SYSTEM
i had a gas leak at 141,000 miles. have to pay $889.00 bucks to repair or the said i could catch fire. please give me a call [xxx] thanks. it's happens when i was driving was this a recalled part? information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Complaint filed: 2014-09-10
Components: SERVICE BRAKES
after running errands i was returning home and when i came down my street the brakes did not work.the pedal went all the way to the floor. luckily i was traveling slow and was able to stop with my e-brake. i looked under the truck and found brake fluid dripping under the drivers door. the brake lines had rusted . i got the truck to a brake shop where they found all of my brake lines were badly rusted and it cost approx. $1000.00 to repair.i can't understand why chevrolet would make stainless steel exhaust but not stainless steel brake lines. this truck has only 27000 miles on it. *tr
Complaint filed: 2016-11-17
Components: STRUCTURE
tl* the contact owns a 2004 toyota 4runner. while the vehicle was parked, the contact noticed multiple fractures across the dashboard. in addition, the contact stated that the dashboard appeared to be melting, which caused a glare that hindered the contact's visibility. the vehicle was taken to a dealer where it was diagnosed that the dashboard needed to be replaced. the vehicle was not repaired due to part unavailability. the manufacturer was notified of the failure and confirmed that the vin was included in a voluntary recall for the dashboard replacement. the failure mileage was 50,000.
Complaint filed: 2015-05-21
Components: AIR BAGS
srs light on the dash stays on. it is my understanding that the airbags will not deploy with light on. i had an independent mechanic determine that the airbag control module needs to be replaced. i believe this should be a repair that should be covered by a manufacturer warranty. based on review of the safercar.gov website there are several other incidents of this same problem for this make, model and year.
Complaint filed: 2016-03-07
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 ford focus. while driving approximately 20 mph, the vehicle stalled without warning. the vehicle failed to restart and was towed to an independent mechanic. the failure occurred on six occasions where the battery and alternator were replaced each time. the manufacturer was notified of the failure. the approximate failure mileage was 65,000.
Complaint filed: 2014-05-31
Components: STEERING,ELECTRONIC STABILITY CONTROL (ESC)
power steering gave out while driving. *tr
Complaint filed: 2014-07-24
Components: SERVICE BRAKES
i have been experiencing a brake / abs problem with my 2004 nissan titan. on several occasions as i was driving, the brake light would come on and as i attempted to push the brakes under normal braking conditions, i have almost not been able to stop the truck in time. it felt as though the abs system is activating and brake pedal is fluctuating, vibrating and grinding. i brought it to the dealership on 7/17/14 they said it was a programming issue. i paid about $100 for them to upload a new program. they told me the new program didn't take and then told me the delta sensor in the brake booster was most likely the issue. but unfortunately the entire brake booster assembly must be purchased since they don't sell the delta sensor separately, and the cost is $950 to replace. i called and filed a complaint with nissan consumer affairs the next day 7/18/14. today 7/24/14, i finally received a call back from nissan consumer affairs letting me know that they were unwilling to help me with this problem. i was told that because it' out of warranty, nissan north america will not pursue any further action in regards to my case considered the matter closed. *tr
Complaint filed: 2014-10-06
Components: POWER TRAIN,VEHICLE SPEED CONTROL
i was on my way to work and came to a complete stop at a red stop light. the light had turned green and i proceeded to go and pushed the gas, the vehicle would not move. i turned the van off and on by the ignition a few times thinking it was something other than a transmission gear issue. i sat there for a few minutes after turning the vehicle off and turned it back on, it caught gear so i proceeded towards work. luckily i was only a half block from my job. as i was pulling in the transmission had slipped again and i barely coasted into a parking space. i had the van towed to a transmission specialist and they flushed the transmission, reset the system and told me that i was going to need to have it rebuilt. the transmission shop told me that this particular vehicle has these issues and it has been a recurring issue with this make and model. *tr
Complaint filed: 2014-09-09
Components: AIR BAGS
2003 honda pilot. consumer writes in regards to airbag replacement issues. *smd the dealer informed the consumer, the vehicle had been in salt water. however, the consumer stated while he does work near the water, but not salt water. *jb
Complaint filed: 2014-10-27
Components: STRUCTURE
tl* the contact owns a 2003 buick lesabre. the contact stated that the dashboard began separating and expanding down to the passengers side. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown.
Complaint filed: 2019-06-05
Components: STRUCTURE
tl* the contact owns a 2003 toyota sequoia. while washing the vehicle, the contact noticed severe rust on the frame. the vehicle was not diagnosed or repaired. the dealer was not contacted. the manufacturer was notified of the failure. the approximate failure mileage was 145,000.
Complaint filed: 2014-07-01
Components: ELECTRICAL SYSTEM
we were pulling into walmart parking lot and hit street bump that turn onto walmart's property and the sudden jerk made the keys pop out of the ignition while the van was in motion. the keys were on the floor but the vehicle was steel in motion. as we parked the vehicle i put the key back into the ignition like nothing ever happened. i turn the van of, then waited a few minute and started the vehicle and behold the key would surely come out. i contacted the dealer sierra chevrolet in bartlet, tn and they checked the vehicle out and said it was a bad cut in the key. that means a bump key would start the vehicle. the ignition switch is faulty, and seeing gm recall list, the buick terraza 05 should be on that list. i'm writing buick/gm with this statement and request. *tr
Complaint filed: 2014-11-08
Components: SERVICE BRAKES
braking downhill at intersection red light. the rear brake line burst due to rusting. luckily i slowed enough not to rear end the vehicles stop at the red light. had the truck towed to repair shop. replaced all brake lines. checked online and saw many complaints about this problem with gm pickup trucks. gm never issued a recall for the problem. *tr
Complaint filed: 2014-11-05
Components: SERVICE BRAKES
tl* the contact owns a 2002 honda civic. the contact stated that the brake pedal was depressed and the vehicle failed to respond without warning. the vehicle was taken to a mechanic. the technician diagnosed that the all the brake lines needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 107,000.
Complaint filed: 2022-10-21
Components: SERVICE BRAKES
the contact owns a 1997 chrysler sebring. the contact stated while the vehicle was stationary at a traffic light, he was rear-ended by a 2022 chevrolet equinox. the contact stated that the driver claimed that the brakes had failed on his vehicle and he was unable to stop. the contact stated that he sustained back and neck injuries but did not seek medical attention. a police report was filed. the contact was informed that the 2022 chevrolet equinox was a total loss by the other driver’s insurance company. the contact stated that both vehicles were towed to collision repair centers. the contact stated that his vehicle was not diagnosed or repaired. a dealer was not contacted. the manufacturer had not been informed of the failure. the failure mileage of both vehicles were unknown.
Complaint filed: 2015-07-14
Components: FUEL/PROPULSION SYSTEM
we went to sternberg (jeep dealer) in jasper indiana to get the recall problem fixed and they told us it was too rusted and they could not do the needed repairs because of the rust. they did not give us any options as to how to fix this issue with the fuel tank. we have to drive this vehicle because we can not afford to purchase a new vehicle. we can not sell this vehicle because it can not be fixed. so we will be driving around with a vehicle that could explode or catch fire if we are in an accident. i am very upset by this and i really thought the government would do more to help the average consumer. i do know that if anything happens to myself or my family or my dogs my attorney will be contacting you and the jeep manufacturer. please let me know how this can be remedied so no one in my family is injured by this vehicle and not driving it is not an option. i believe this would be the case with most of americans as employment is a little difficult to get right now.
Complaint filed: 2015-08-28
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 1500. the contact stated that the recall notice for nhtsa campaign number: 14v770000 (air bags) was received in 2014 and nhtsa campaign number: 15v312000 (air bags) was received in may of 2015. after contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. the contact had not experienced a failure.
Complaint filed: 2014-07-03
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
first incident: on the freeway car all of a sudden made a beeping sound (similar to no seat belt sound) vehicle lost power almost like it downshifted. vsc, trac off lights all came on and the car wouldn't brake! i had to consistently pump on the brake and pull the emergency brake to slow it down. brakes were grinding and it felt as if it was trying to lock but yet skipping (clunk, clunk, cluck). pulled off to the side, turned off engine, and then resumed. i had to pull over 5 separate times due to the same issue. luckily i allowed myself a huge space in between myself and other cars. if not, there would had been a for sure accident. car continues with the same problems. i've done a whole lot of researching in regards to this vehicle and it seems that it's a ecu issue. i am aware that toyota has recalled all 2003 model sequoia's on up but not 2002 on under. this is a huge safety concern of mine and even if i purchased a new ecu there is not guarantee that it's been addressed or fixed for this model. according to the toyota rep. i just got off the phone with 30 minutes ago. please help! and thank you in advance. *tr
Complaint filed: 2015-05-18
Components: POWER TRAIN
the car was driven into the driveway and put the car in park. he got of the car and opened the gate. at that time, the vehicle slipped out of park and began rolling down the driveway. it hit the curb, then a small tree on the front lawn of the house across the street and finally came to rest on the front stoop of the said house. *tr
Complaint filed: 2014-10-07
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet impala. the contact received a notification for nhtsa campaign number: 14v400000 (electrical system). however, the part to do repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not aware of the issue. the contact had not experienced a failure.
Complaint filed: 2019-11-15
Components: ENGINE
tl* the contact owns a 2001 pontiac grand prix. while driving 30 mph, a burning odor was detected coming from the vehicle and the change oil warning indicator periodically illuminated. the vehicle was taken to an independent mechanic where the contact was informed that the engine intake gasket was dripping oil onto the exhaust. the vehicle was not repaired. the vehicle was not taken to a dealer for diagnostic testing or repairs. the manufacturer was not made aware of the failure. the failure mileage was 103,697. *dt*jb
Complaint filed: 2022-06-20
Components: ELECTRICAL SYSTEM
i was driving on the highway; all of a sudden my right dash speaker started on fire. i had a bubbler in my vehicle, so i used that to put it out. since then, my radio no longer works, nor does mileage show gas gauge fluctuates, cannot tell when it is actually empty.
Complaint filed: 2019-07-08
Components: SERVICE BRAKES
there is no way to file this complain without mentioning the company who is responsible for the safety of so many lives. singer vehicle group also known as (svg) is re-manufacturing these vintage classic porsche 911 from '89-'94 by disassembling them from nut to bolt and reassembling them to new svg specs with a modified engine and transmission. these cars are reassembled with a 500 hp engine and a ticket value price of over a million dollars, and yet one equipment that is very vital to every motor vehicle the brake master cylinder is the only used part on the vehicle. the brake master cylinder on every singer vehicles is a rebuilt used master brake cylinder. again this is a new reassembled vehicle from top to bottom except for the brake master cylinder. there is a new master cylinder for these specific vehicles, where a company has manufactured to oem specifications and svg is aware of the availability and refuses to offer their customers or is concerned about safety. svg has an internal management issue as its apparent on glassdoor.com, where past engineers and employees who have worked at svg have expressed their feelings online. upper management does not have a clear understanding of the production line. svg should have all of their productions of their cars halted due to safety concerns where past customers who have purchased these vehicles are still complaining about the braking issues that have gone to the dealer (svg), thier corporate location is still using a used master brake cylinder. svg website does not list the items used to make up the revised car, we believe they should state that svg uses a used rebuilt brake master cylinder on their one million dollar/500hp cars. we have attached the new brake master cylinder image and the part number is 964-355-015-03, this is the new brake master cylinder which is readily available.
Complaint filed: 2014-10-28
Components: AIR BAGS
tl* the contact owns a 2002 jeep liberty. while driving approximately 45 mph, the air bags deployed and the air bag warning light illuminated. the driver sustained a wrist injury that did not require medical attention. a police report was filed. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was unknown.
Complaint filed: 2016-06-23
Components: AIR BAGS
takata recall. i brought my durango in to the dealer for the takata recall. they told me the work was done. they mailed me a receipt. unfortunately, it appears that they transposed the last two digets of the vin. therefore, my vehical shows the recall not done and probably some other durango being done. i have contacted both the dealer and dodge corperate. as of now, i don't know if my vehicle was fixed! contacted dodge corperate 5/27/2016. their reference data is: reference number: 29362417 email case number: 3341077.
Complaint filed: 2014-09-26
Components: ELECTRICAL SYSTEM
my car is part of the gm recall 14350. my car specifically has problems with the pass lock anti-theft system allowing the car to be started. several years ago i took it to superior chevrolet and at that time they told me the pass lock was an ongoing issue. they could fix it but it would not stay fixed. i paid over 500.00 dollars and they replaced the ignition cylinder. 2 or 3 years later. same problem. i contacted gm and was instructed to again return to a dealer and they would take care of the fix. i took my car to tom gill chevrolet. they performed diagnostic and informed me the pass lock was the problem and for another 500.00 dollars they could repair it. i was under the impression gm was going to pay for repair. they said the gm representative declined the repairs. i then took my car to an authorized service center and had it rechecked. again the diagnostic was the pass lock system. at that time the ignition cylinder was replaced again to the tune of 500.00. i just received my recall letter and i called jeff wyler florence buick gmc to schedule repairs. i ask what was going to be the solution and if the repairs would fix the pass lock system anti-theft. they said no. if i wanted that fixed it was 94.50. for a new diagnostic plus parts. really. i need the anti-theft pass lock system fixed in my car. that should have been part of the recall. waiting to hear some good news. please. my car now has 92,000 miles on it. i typically have to walk to or from work because it will not start when i need it to. pass lock shuts off the fuel and you have to wait until it resets. please help with this. thanks *tr
Complaint filed: 2015-02-24
Components: SERVICE BRAKES
i one of sound body and mind,do herby wave all liabilty to any company or employees of said companies of any and all libality in connection with my accident that occured on april 29th of 2005 and do affirm this was entered completely voluntarly. *js
Complaint filed: 2017-11-10
Components: STRUCTURE
back half of frame rust out crossmembers and gas tank bracket. becomes unsafe
Complaint filed: 2014-01-10
Components: SERVICE BRAKES
after starting my truck i had stepped on the brake pedal to shift into drive it held and then went completely to the floor. i then proceeded to shift back to park and investigate, and found one of my brake lines had completely split and a puddle of fluid lay on the ground under the proportional valve. my truck is only 8yrs old and less than 70,000 miles on it. gm must be using some really poor material in their brake lines. *tr
Complaint filed: 2016-05-21
Components: ELECTRICAL SYSTEM
the speedometer will not work properly. it will be stuck and then it will not display the correct speed while driving. this has been a problem with this car for 2 years. also the fan control switch stops working at the same rate. some days it works and some days it won't.
Complaint filed: 2014-11-10
Components: SERVICE BRAKES
upon applying brakes loss of braking occurred on the rear brakes. upon inspection the rear brake lines were very rusty while the fuel vapor lines below them had no rust what soever . *tr
Complaint filed: 2014-07-22
Components: ELECTRICAL SYSTEM
the car won't turn on. the key won't work. the car doesn't recognize the key. *tr
Complaint filed: 2015-02-13
Components: STRUCTURE
tl* the contact owns a 2004 dodge ram 1500. the contact stated that the dashboard was cracked and entered into the air conditioning system. due to the failure, when the air conditioning unit was activated, the dashboard debris entered into the contact's eyes while driving. the failure recurred multiple times. the dealer informed the contact that the failure was common, but it could not be duplicated. the manufacturer was notified of the failure, but could not assist. the approximate failure mileage was 68,000.
Complaint filed: 2018-04-27
Components: SERVICE BRAKES
tl* the contact owned a 2002 ford explorer. while driving approximately 35 mph and attempting to brake, the brake pedal traveled all the way down to the floorboard. as a result, the contact rear ended the preceding vehicle. a police report was filed and there were no injuries. the vehicle was towed to an unknown collision facility and deemed destroyed. the dealer and manufacturer were not notified of the failure. the approximate failure mileage was 117,000.
Complaint filed: 2015-10-19
Components: ELECTRICAL SYSTEM,STRUCTURE
tl* the contact owns a 2003 kia optima. the contact stated that while parked, the door lock failed. the contact attempted to use the fobik and could lock the doors, but they failed to unlock. the contact had to unlock and lock the doors manually. the vehicle was not diagnosed or repaired. the failure mileage was 98,000. updated 02/12/16*lj updated 4/23/18*jb *cn
Complaint filed: 2020-03-22
Components: ENGINE
the car ran great for the end of 2019. i bought it used at 145,000 miles. then the automatic transmission started to slip. now its stuck in limp mode.
Complaint filed: 2014-12-30
Components: EXTERIOR LIGHTING
tl* the contact owns a 2004 chevrolet aveo. the contact received a notification of nhtsa campaign number: 14v261000 (exterior lighting) however, the part needed to perform the repair was unavailable. the manufacturer was notified of the issue. the contact had not experienced a failure. the vehicle sat at the dealer for ten months, due to lack of parts. updated 06/10/15.*jb
Complaint filed: 2015-05-29
Components: ELECTRICAL SYSTEM
car was inoperable due to key not working in the ignition and emergency repair service in parking lot had to be done. read more: http://www.justanswer.com/new-question/optional-information.aspx?tqid=423907452 pt=630 catid=56411 r=autobeef rpt=220 ixzz3bac4irxz
Complaint filed: 2021-03-25
Components: SERVICE BRAKES
i have an 02 tahoe z71 that recently i've been having brake problems at slow speeds when trying to stop like the abs is trying to kick in randomly between about 5 to 15 mph when slowing for red-lights or stop signs there's times i have to let off and reapply brake 2 to 3 times at least before it will actually stop without the abs kicking in. i read about some recalls on this on 02 tahoes but my vin said i had 0 unfixed recalls
Complaint filed: 2014-01-21
Components: STRUCTURE
we own a 1999 toyota tacoma with the rusted frame recall. we had it inspected in 2008 at rick hendrick toyota in fayetteville, nc it had surface rust but they said nothin to worry about. it is now 2014 and the drivers side rear leaf spring front mount rotted right off and the frame is cracked right through. toyota will not honor the frame replacement even though the inspection was done in 2008 and they found nothing well i have pictures of nothing left of my trucks frame and not it totally unsafe to drive . what can i do with toyota not keeping me and my family safe ? *tr
Complaint filed: 2014-01-02
Components: SERVICE BRAKES
brake pedal goes all the way to the floor with decreased stopping ability. shop found corroded brake lines with fluid leaking. all lines heavily corroded and are currently being replaced. *tr
Complaint filed: 2017-06-13
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet impala. the contact stated that the vehicle did not start when the key was inserted in the ignition switch. after repeated attempts, the vehicle started. the contact stated that the failure occurred approximately 20 times. the contact stated that the vehicle was repaired per an unknown ignition switch recall back in 2014. the name of the dealer was not available. the vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. the vehicle was not repaired. the approximate failure mileage was 124,000.
Complaint filed: 2016-04-18
Components: STRUCTURE
i'm trying to sell my tacoma. the frame is rusted. i took it to a toyota dealer when the frame recall was sent to me. they sprayed the frame with a corrosion resistant treatment. obviously, this hasn't solved the problem and i want a new frame. i have 134,000 miles on this truck. it's in great shape except for the frame. my mechanic said it's a safety factor because the spare tire brace is rusted; there are holes in the frame now. according to a letter from toyota usa president, they are allowing replacement frames up to 15 years.
Complaint filed: 2014-02-14
Components: POWER TRAIN,ENGINE
i was driving the vehicle down the freeway at 65 mph when the battery light came on and shut off. within the next minute the coolant light came on and shut off and then the car seized right there on the freeway. the car would not start so we had to have it towed. once the shop looked at it they diagnosed that the tensioner had broke and the serpentine belt had melted. we are now looking at having to replace the entire engine. *tr
Complaint filed: 2014-01-21
Components: SERVICE BRAKES
i was on the ramp onto i-75 in detroit when i started to brake, the pedal went down to the floor. i had a little bit of braking power (approx.10%) so i was able to stop after some distance inwhich i had to maneuver onto the shoulder to avoid hitting the vehicle in front of me and the barrier wall on the ramp. luckily, i was going slow on the ramp with the traffic. there had been no indication prior to this incident there was a problem. after this incident i checked the vehicle and noticed that brake fluid was leaking on the front driver's side. i had heard later about gmc offering a reduced charge for the repair at dealerships but when i called the person on the phone he had no knowledge of this offer. *tr