vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2015-03-20
Components: ELECTRICAL SYSTEM
hello, i had an ignition switch replaced on my 2002 chevrolet monte carlo (vin [xxx]) for a cost of $715.92 on 4.23.2013 due to a key turning issue. i then received a notice about the ignition switch recall in feb 2015. i think i should be eligible for reimbursement. the repair shop said i was not eligible. work was performed at : r.m. burritt motors inc. 340 state route 104 oswego ny 13126. phone (315)342-8948 thank you for looking into this [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2019-07-29
Components: STRUCTURE
the paint on the plastic fenders, bumpers, and the metal roof has been fading for the past several years. the fading started when the vehicle was about 1-2 years old, even when the vehicle was parked in a garage overnight. the vehicle was purchased in va and has been used in ca since 2006. we have about 110,000 miles on the vehicle. we have seen similar make/model lexus gx 470s that appear to have the same faded paint in the same ares on the vehicle as ours. in addition, the paint appears to be deteriorating and disappearing from the roof and on the edges of the doors. this could lead to rust problems. our efforts to address this with the lexus dealers have not met with success; the dealers more or less dismissed our complaint. our body shop mechanic told us he believes the paint is defective.
Complaint filed: 2020-06-29
Components: STRUCTURE
my 2003 toyota 4runner started making a thump and scratching sound when driving as the road dips, turns, and when hitting any type or size of speed bumps and pot holes. after a closer inspection, the entire passenger side of the frame is rusted through. tire discounter staff identified the rust issue. the body of the car is laying on the frame and the shock is hitting the body of the vehicle. tire discounter staff state, 'you are one pot hole away from this frame breaking in half.' 'the car is not safe to drive.' the vehicle is rusted so bad that it looks to be 100 years old. the car is not drivable due to the rusted through frame. *tr
Complaint filed: 2020-07-30
Components: POWER TRAIN,AIR BAGS,UNKNOWN OR OTHER
truck door is not opening, fuel gas defective, rear light system has electrical problem all the times, a/c system electrical problem.
Complaint filed: 2014-03-21
Components: STRUCTURE
i took my car in for 100,000 basic tune-up estimate. i have had no serious issues with the motor, nor with the body or reliability of this vehicle. i pointed out to the mechanic a piece of metal was hanging from the undercarriage of my passenger side and asked him if it was from my exhaust. he checked further and indicated with shock and surprise that "no, it was from my undercarriage", "the hole appearing before me contained my interior carpet". i screamed in horror! literally, i did yell out of frustration and fear as i have small dogs and when i travel, i have one that does get on the floor and sniff around. he could have easily fallen through if the carpet was not secure! i was in shock and actually still am and don't know what i am going to do with my car. i am sad because it was a good car. i wanted to drive it until 200,000 miles because the engine still has the ability to get up and go! since monday i've frequented many websites and have seen this has been an ongoing issue with many 2002 nissan altima owners and find it very sad that the motor and body of a car outstand the actual framework. this makes me feel really safe on the road today. what are we putting on our roads in the winter, acid? i keep my car clean too. i'm not a person with a lot of money so i am in limbo right now. i'm hoping you can help? thank you. *tr
Complaint filed: 2014-06-12
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet uplander. the contact stated that after starting the vehicle, it stalled without warning. the contact mentioned that the failure would also occur when driving over a bump. the vehicle was taken to an independent mechanic. the technician diagnosed that the ignition switch was defective and needed to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was unknown and the current mileage was 160,000.
Complaint filed: 2017-04-26
Components: ELECTRICAL SYSTEM
several times over past two weeks vehicle has stalled unexpectedly shortly after starting or while driving - dashboard lights and gauges (including odometer) all blank except 3 blinks of green "key" light (immobilizer indicator); accessories stay operational (radio, etc) but engine shuts off. will re-start after a few tries, typically; failed tries include engine starting while key held in start position but dying immediately when returning key to "run" position. will stay running if key is held between "start" and "run" location. when this happened while driving, was able to shift to neutral while coasting and restart the engine, holding key near start, to get enough runtime to get the car to a safe place off the road. recall to this effect apparently was performed back in 2002-2003; looks like recurrence of same problem?? what are my recourses?
Complaint filed: 2020-08-04
Components: SERVICE BRAKES
driving up to city intersection was appling brakes, car in front applied his quicker causing his rear to raise up, indicating panic stop, i followed and applied hard pressure to my brakes, pedal then went to the floor and lost all brake action, this lead to my truck rear end of other cars
Complaint filed: 2015-09-30
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 3500. the contact received notification of nhtsa campaign number: 14v770000 (air bags) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2016-11-16
Components: AIR BAGS
tl* the contact owns a 2003 ford escape. the contact stated that the air bag warning indicator illuminated. after securing the seat belt, the indicator remained illuminated until the engine was turned off. the contact did not feel safe while driving the vehicle. the manufacturer was notified of the failure. the failure mileage was 53,800.
Complaint filed: 2015-12-10
Components: STRUCTURE
i brought my recently purchased 1999 toyota 4runner into my local toyota dealership to bring my services up to date and was later informed there's an approximately 3 foot section of the right rear frame that is rotted through. in addition, they told me that the left rear section of the frame by the spring mount is also rusted through in multiple places. the previous owner had made a repair attempt on the passenger side that needs to be repaired aging. there are also a few more spots that are rusted all the way through and i was advised to not drive the vehicle.
Complaint filed: 2014-06-04
Components: SERVICE BRAKES
i own a 2000 chevrolet silverado z71 4x4 extended cab short bed with 5.3l and auto transmission slt package with 165000 highway miles. i travel around 62 miles a day. on june 4th, 2014, i was traveling the freeway at 70mph and i began slowing to exit when the brake pedal dropped to the floor. no matter how much i pumped or held down the pedal it would not even slow. i immediately began shifting the transmission manually to lower my speed which did help and then applied the emergency brake which seem to work for a second then seized as i was pressing the pedal. it was just stuck and wouldn't go down any further. unfortunately it was rush hour and the exit was backed up from the light and i was running out room quickly. having no shoulder on the exit, i had to leave the roadway and veer off into a gas station lawn which i managed to get the truck to slide around and stop before heading into traffic. after checking the master cylinder and seeing it almost empty i towed the truck home. to my surprise when looking under the truck, i find a leaking brake line. then i start to notice all of the brake lines are rusted completely through from the front calipers to the rear. this truck is only 14 years old which tells me the materials used to manufacture these brake lines were not adequate. the speed at which they have rusted is ridiculous for a 14 year old vehicle. after doing some research i watched multiple news channels have reported on this issue but gm refuses to admit their fault. the entire under carriage and frame of these vehicles are rusting out way to quick when compared to all vehicles manufactured the same year and they all are rusting in exactly the same areas. this condition is a danger to not just the vehicle owners but to everyone sharing the road. *tr
Complaint filed: 2015-09-08
Components: SERVICE BRAKES
so since my daughter bought the ford a brake line that's connected to the caliper gets stretched and bent and it breaks about every 6 to 7 months. i feel as if it's a design flaw.i can't afford to put a new brake line on every time it breaks. i called a dealership and the mechanic there said once every 5 years he repairs the lines, i don't believe that. the turning of the tires stretches the line and it wears it down and then the line leaks and cracks.
Complaint filed: 2019-10-24
Components: SERVICE BRAKES
brake pedal became spongy at first but then went clear to the floor when attempting to stop. the vehicle stops but with very long reaction time. the master cylinder was replaced with a new unit.but the problem persisted. abs unit was then replaced with salvage unit.problem still persists.
Complaint filed: 2014-11-23
Components: ELECTRICAL SYSTEM
this issue has occurred since 2008, but thought it was something the dealership service department did. the issue periodically occurs, but does cause me to startle while driving. it happened again on yesterday while driving and pressing the on and button on the control panel did not work as usual. i had to turn the engine off to stop the issue. i surfed the internet to find out was there anyone else having this issue and behold it happened exactly as the person mentioned. so, read below: radio static noise on 2003 accord forumstoday's postslog inregister home/audio/visual electronics radio static noise on 2003 accord 1 12-19-2011 12:46 pm by[xxx] c hello, i got headache problem with radio on my 2003 accord. actually since 2008, sometimes radio display is blank in the beginning when car starts up. it usually resumes normal in 1 - 2 mins. sometimes radio station info show up but no sound. if trying to turn off/on a couple of time, it can get it working. recently i am getting static noise occasional coming out from speakers in the beginning when car starts up. it lasts 10 - 20 seconds then completely gone. yesterday it scared me as the noise sounds like a big lightning strikes after i starts up car. it lasts 20 - 30 seconds, then radio gets normal in minutes as usual. the sudden noise takes you by surprise when driving and causes physiological and physical responses. so, it appears there was some sort of electrical issue with the radio with this make, model and year. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2014-12-16
Components: AIR BAGS
1994 honda accord ex. possible airbag defect. *ta the consumer does not feel safe in his vehicle. *jb
Complaint filed: 2014-07-02
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 saturn sl. the contact stated that the vehicle was experiencing ignition failures. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and stated that the vehicle was not included in nhtsa campaign number: 14e021000 (electrical system). the failure mileage was 60,000 and current mileage was 82,500.
Complaint filed: 2015-07-15
Components: STRUCTURE
tl* the contact owns a 2000 jeep wrangler. the contact stated that the vehicle's skid plate was witnessed under the vehicle, which is what prompted a closer look at the vehicle. upon looking more closely, the contact noticed that the vehicle's frame was completely rusted at the bottom. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 200,000. updated 09/10/15*lj
Complaint filed: 2014-06-19
Components: SERVICE BRAKES
tl* the contact owns a 2002 chevrolet tahoe. the contact stated that while driving approximately 25 mph and depressing the brakes, the brakes malfunctioned and the vehicle would failed to stop. the contact indicated that after inspecting the vehicle he discovered that brake fluid would leak from the vehicle when depressing the brake pedal and the brake lines were rusted. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 42,419.
Complaint filed: 2019-12-26
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 chevrolet colorado. the contact stated that the interior lighting, door chime, and radio did not turn off. the vehicle was taken to mayse automotive group (2032 s elliott ave, aurora, mo 65605) where it was determined that the wires running from the rear driver's side door had to be replaced; however, the parts for the repair were no longer being manufactured. the manufacturer was not notified of the failure. the vehicle was not repaired. the approximate failure mileage was 190,000.
Complaint filed: 2014-06-05
Components: STRUCTURE
tl* the contact owns a 1996 toyota tacoma. the contact stated that the chassis, framing and sub frame were completely rusted with corrosion to the point of deterioration. the vehicle was taken for an inspection and was not able to pass. the inspection showed that there had been so much corrosion that the parts could potential detach from the framing. the vehicle was to be inspected, diagnosed and repaired by an authorized dealer. the manufacturer was not notified of the failure. the approximate failure mileage was unknown. updated 08/11/14*lj the consumer stated the vehicle did not pass the new york state inspection. no buy back was available. toyota did not offer any assistance. updated 08/12/2014 *js
Complaint filed: 2014-07-30
Components: ELECTRICAL SYSTEM
my vehicle allows me to remove the key with it not in park. i know that this was a recall on 2003 honda accords but not 2004. i don't understand why this can happen. it will cost me upwards of $700 to fix a defect. it has been doing this behavior since i bought the vehicle back in 2011. *tr
Complaint filed: 2014-08-27
Components: SERVICE BRAKES
abs brake lights keeps coming on. mechanic has fixed it once but it continues to happen causing the abs brakes not to work. *tr
Complaint filed: 2020-12-02
Components: ELECTRICAL SYSTEM,INTERIOR LIGHTING
tl* the contact owns a 2002 mercedes-benz s430. the contact stated that illumination of the instrument cluster was inadequate to see the gauges. fletcher jones imports (7300 w sahara ave, las vegas, nv 89117, (702) 364-2700) was contacted and informed the contact that the vehicle warranty expired in 2012. the contact was informed that a diagnostic test needed to be performed. the manufacturer was notified of the failure and referred the contact to take the vehicle to the dealer to be diagnosed. the contact mentioned nhtsa campaign number: 06v028000 (interior lighting) as a possible solution to the failure however, the vin was not included. the failure mileage was approximately 209,000.
Complaint filed: 2014-09-18
Components: AIR BAGS
tl* the contact owns a 1997 mercedes benz c280. while driving approximately 30 mph, the air bag in the steering wheel deployed unexpectedly. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was unavailable.
Complaint filed: 2020-08-11
Components: POWER TRAIN
erratic shifting especially at low speeds. problem is intermittent. car may lock in high gear (4 speed automatic) or seem to be stuck in 2 gears at once and refuse to move at all. can bang harshly when shifting. locked up at a busy intersection nearly causing an accident. at other times it works perfectly. has not occurred at highway speeds, although the problem just began a few days ago. before that there was no hint of a problem.
Complaint filed: 2020-09-17
Components: AIR BAGS
tl* takata recall. the contact owns a 1997 honda cr-v. the contact received notification of nhtsa campaign number: 20v026000 (air bags) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. an unknown dealer was contacted and confirmed that parts were not yet available. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2017-09-15
Components: ELECTRICAL SYSTEM
ignition switch component with wire harness causes engine to shut down.all warning display lites flash on and off . if you use the left or right signal engine power cuts out . very hazardouse when driving at normal highway speeds. car will not start when this happens. i contacted dealership in bremmerton washington they stated that my vehical vin was not on the recall list please add this vin to the recall list so appropriate repairs can be made this is a very dangerous situation and could be fatal to drivers.
Complaint filed: 2017-10-03
Components: SERVICE BRAKES
yesterday my brake pedal went to the floor and i could not stop the truck. i put my blinkers on and drove about two miles an hour to my regular mechanic and he said all the brake lines need to be replaced because the are rusted out and leaking fluid to a cost of $750.00. it is in the shop right now so i won't have the invoice for a few days. he also said the the fuel lines look rusted also and hopes they won't break while fixing the brake lines.
Complaint filed: 2014-09-08
Components: STRUCTURE
dashboard is melting becoming sticky and cracking due to heat exposure. dashboard is defective and needs to be replaced. their is a high risk the dashboard could fall apart and cause a serious accident. *tr
Complaint filed: 2017-08-14
Components: ELECTRICAL SYSTEM
tl* the contact owned a 2004 ford f-150. while the vehicle was parked in the driveway, a neighbor alerted the contact that the vehicle was on fire. there were no warning indicators illuminated prior to the fire. the fire department arrived and extinguished the fire. a fire report was filed. there were no injuries. the vehicle was totaled. the dealer and the manufacturer were not contacted. the failure mileage was approximately 150,000.
Complaint filed: 2018-04-28
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
my mini van lights would flicker while i'm driving and even after replacing the starter in the car, it still turns off while i'm driving. there's rust coming from under the car, i smell a burnt smell when i'm driving. i'm having electrical issues, my car stops when it wants to in the middle of the highway, . it makes noises when i'm turning, i have rust coming from under my car. the signal lights flicker. while driving the windshield washer, seat belt, and door ajar warning lights flash on and off. while this is happening the wiper blades stop working, front brake rotors is causing steering wheel to shimmy when the brakes are applied. now when i turn my wheel to the left, it makes this loud nose. what is that?!
Complaint filed: 2016-02-12
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 toyota tundra. the contact received notification of nhtsa campaign numbers: 15v285000 (air bags) and 05v254000 (air bags) and stated that the parts needed for the repairs were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2014-10-09
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 chevrolet malibu. the contact stated that nhtsa campaign number: 14v400000 (electrical system) had exceeded the reasonable amount of time for repair. the dealer and manufacturer were not made aware of the delay. the vehicle was not repaired. the contact had not experienced the failure described in the recall.
Complaint filed: 2018-08-21
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1998 honda accord. the contact started upon starting the vehicle, the vehicle turned off without warning. the contact mentioned in order to keep the vehicle on the key had to be forcefully pushed into the ignition. the contact stated that the vehicle exhibited the same symptoms as nhtsa campaign number: 02v120000 (electrical system). the vehicle was not taken to a dealer to have it diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 149,212.
Complaint filed: 2015-12-22
Components: ELECTRICAL SYSTEM
already complained here once. now my car fuel gage is broke gos all the way over and hits on my temp gauge every so offen. dont really know how much gas i have in it, but least can go 300-365 miles. depending on how much i drive. i dont think that it should break after only 41000 miles. last time i wrote on here it was my temp gauge that hit on my speedometer. think before long all will go out. wish someone would do something for these cars, kind exp to keep fixing. paid cash for the other one to be fixed. only drive the car once in awhile. its not an old car so. not very safe car as far as i am concerned, dont have the money to go buy a new one.
Complaint filed: 2014-11-20
Components: SERVICE BRAKES
brake line ruptured causing loss of braking ability resulting in car passing through red light. *tr
Complaint filed: 2014-02-11
Components: STRUCTURE
the passenger side rear frame section is rusted through. the inside portion of the frame is completely rotted away. i have contacted toyota in reference to this matter, and they stated that they intend to take no action in this matter. *tr
Complaint filed: 2017-02-08
Components: STRUCTURE
passenger side, factory installed, running board broke into three pieces. two of the pieces fell off the vehicle causing my wife to fall to the pavement in the yuba city, ca post office parking lot. my wife was injured in the fall.
Complaint filed: 2014-10-25
Components: SERVICE BRAKES
without any warning i was backing up and brake pedal went to floor,the curb stop the truck.truck was in chevy dealer service for a complete rear brake job,pad kit,rotor,and parking brake kit in 2013 which included a multi-point inspection, also in 2009,2012. at no time verbally or written on my receipts were brake lines needed replacing. put truck in shop to have brake line replace by dealer recommendation and when i picked truck up 10/25/2014 found they didn't replace rusted brake line to rear brakes. *tr
Complaint filed: 2015-03-11
Components: ELECTRICAL SYSTEM
ignition switch locked up, and my srs light is on! *tr
Complaint filed: 2014-08-16
Components: SERVICE BRAKES
operating the vehicle down highway off ramp, pedal suddenly pedal went to floor. approaching intersection out of control, one pair of brakes locked up after repeated attempts to slow. the pedal was unmanageable in this emergency situation. i was able to avert an accident by driving into the shoulder. i was reported for reckless operation, and was cited, and was convicted of a lesser charge. i pleaded with the police officer that the trucks behavior was a result of a brake failure, and unfortunately the defense was ignored. vehicle was towed to a shop where a ruptured brake line was diagnosed. i ultimately had to pay for the repair as well as a criminal fine because of brake line corrosion. *tr
Complaint filed: 2014-03-15
Components: AIR BAGS
i have been receiving recall notices for 2 years. safety recall m35/nhtsa 12v-527. every time i have tried to take my vehicle in for the repair, i am told they do not have the parts available. seems to me that they should after all this time. *tr
Complaint filed: 2015-11-05
Components: SERVICE BRAKES
tl* the contact owns a 2000 chevrolet suburban 1500. while driving approximately 55 mph, the contact depressed the brake pedal and the pedal extended to the floorboard without warning. the contact swerved in order to avoid crashing into another vehicle. the contact continued to depress the brake pedal and it returned to normal. the contact was able to drive the vehicle without incident. the vehicle was taken to the dealer where it was diagnosed that the master cylinder was faulty and needed to be replaced. the vehicle was repaired; however, the failure recurred while the contact was driving approximately 55 mph. the contact crashed into another vehicle. a police report was filed. the contact sustained injuries that required medical attention. the vehicle was taken back to the dealer where it was diagnosed that the master cylinder was faulty and needed to be replaced. the vehicle was repaired; however, the failure recurred. the vehicle was taken to the dealer where it was diagnosed that the anti lock wheel speed sensor was faulty and needed to be replaced. the vehicle was repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 84,000.
Complaint filed: 2017-02-08
Components: STRUCTURE
found frame rotted and cracked .thought the frame should last truck only 14 years old this should not have happen.
Complaint filed: 2017-06-05
Components: ELECTRICAL SYSTEM
drivers side seat heater ignited burning through seat trim and burning driver while operating vehicle. this occurred in a seat that the dealer indicated they had replaced under the initial recall (however date on seat is 11/25/2002 before car was delivered in 4/2003 - so dealer never actually replaced it . seat retained and photos available for inspection.
Complaint filed: 2020-07-23
Components: STRUCTURE
i am the owner of a 1999 honda accord lx. i recently brought my vehicle to a mechanic for my annual inspection. they told me that the front subframe of the vehicle is rusted through on the passenger-side, rendering the vehicle unsafe to drive. this appears to be an issue with the position of the air conditioning drainage hose, which drains directly onto the subframe on the passenger side of the vehicle. further, this seems to be a common issue amongst 1998-2002 honda accord vehicles. this issue, which results from a design flaw, poses a serious threat to the safety of any occupants of honda accords from these years.
Complaint filed: 2017-10-04
Components: STRUCTURE
tl* the contact owns a 2004 chevrolet colorado. while driving various speeds, the frame of the vehicle fractured. the contact heard a loud popping noise on more than one occasion, which indicated that the frame had come apart. mid-state chevrolet buick of sutton west virginia (1947 sutton lane, 26601) was made aware of the failure and stated that there were no recalls on the vehicle. the vehicle was not repaired. the manufacturer was made aware of the issue and referred the contact to nhtsa. the failure mileage was 167,000. *ln
Complaint filed: 2014-05-05
Components: SERVICE BRAKES
when trying to leave a parking garage, i depressed the pedal and the brake light came on and the pedal almost went to the floor. got it home without incident. took a look under the truck and the entire brake line was rusted. the place where the brake line broke was in a place where you could not physically reach it. the other lines running across the axle were also horribly rusted. now i have to take all of them off, measure, bend, and refit. i refuse to pay gm to fix their shoddy work. i owned a 1991 gmc sonoma with over 300,000 miles on it and never had this problem. *tr
Complaint filed: 2016-02-01
Components: ELECTRICAL SYSTEM
my 2003 honda accord will not start with key shift leverage is locked in park, move out of park, have to put on emergence to kee breaks to t from rolling. my car rolled on its own crashing into my other parked car breaking the back bumper and damaging the truck lock also, the interlock system is not working anymore on this car.have to disconnect battery to relesse key from ignition. thank god i was in my own driveway when the car begin to roll and crash into my other car.
Complaint filed: 2014-01-01
Components: SERVICE BRAKES
driving 30 mph in traffic. light turns red . cars in front of me apply brakes .i applied my brakes. brakes instantly felt spongy and abnormal. applied more pressure with 2 feet and brake pedal went to the floor with no warning at all. no brake light on dash came on just went to floor. was determined by my mechanic that the brake lines had rotted and i had a catastrophic brake failure loosing major brake fluid at the accident site. *tr
Complaint filed: 2022-07-25
Components: ELECTRICAL SYSTEM
the contact owns a 1999 honda cr-v. the contact stated while driving 50 mph, the vehicle lost motive power and stalled. there was no warning light illuminated. the contact pulled over safely, restarted the vehicle five times, and drove home. the contact stated that the failure was with ignition. the failure reoccurred consistently. the vehicle was not diagnosed. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 110,000.
Complaint filed: 2014-07-08
Components: SERVICE BRAKES
pulling out of a gas station .break lines ruptured and i drifted out into the road before being able to stop. car was able to stop with a lot of breaking force. *js
Complaint filed: 2014-10-03
Components: STRUCTURE
driver side front interior plastic door handle broke. *tr
Complaint filed: 2015-12-16
Components: STRUCTURE
tl* the contact owns a 2000 jeep liberty. the contact stated that the rear door lock failed. the contact was unable to unlock the rear door. the vehicle was not taken to the dealer to have a diagnostic performed. the manufacturer was notified of the failure. the failure mileage was 69,000.
Complaint filed: 2016-08-03
Components: STRUCTURE
i received a recall notice from toyota for my '03 sequoia limited and took it to kolosso toyota (appleton, wi) for frame inspection and application of a material that prevents corrosion, due to a recall, in 2014. i called kolosso to schedule my truck to be seen well before the due date of 7-31-14, in june 2014. kolosso said it had to order the special "kit" to apply material to my frame and scheduled my inspection and application for early august 2014, after 7-31-14 (due date). they said the kit wouldn't arrive until august and there was nothing anyone could do. everything would be fine because the kit wouldn't even be available until august 2014. i received a frantic call from kolosso on 7-13-14 while i was working literally 2 hours away in milwaukee, wi that my truck had to be inspected in appleton that day in order for the recall to be valid. kolosso said it was their fault for scheduling me in august 2014 but toyota suddenly deemed 7-31-14 the absolute deadline for the recall. so i had to leave work unexpectedly to drive 2 hours away for inspection. an extreme inconvenience! the dealership did not compensate me in any way for my upset. they placed all blame squarely on toyota. i said, as a customer, i had done everything the dealership said and i had done nothing wrong. this argument was between kolosso and toyota but i was penalized. as of this date, 2 years later, kolosso has still not applied the special coating to my frame to prevent corrosion. i have never received a call from them to schedule this.i feel this is illegal. i complied fully with the recall by the deadline. i have received no indemnification in any capacity. and since that time, i've gotten recall notices for other things but if kolosso won't help me, what am i supposed to do? they're a toyota dealership. i am a completely disgusted toyota victim with a body frame that is likely corroded.
Complaint filed: 2023-07-17
Components: STRUCTURE
the contact owns a 2001 ford windstar. the contact stated while driving at various speeds and depressing the brake pedal, the front end of the vehicle made abnormal sounds. the vehicle was taken to an independent mechanic, where it was diagnosed that there was a fracture due to corrosion on the front sub frame. the mechanic related the failure to nhtsa campaign number: 11v030000 (structure). the vehicle was not repaired. the dealer was notified of the failure and informed the contact that the vin was not included in the recall. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 55,000.
Complaint filed: 2015-08-07
Components: AIR BAGS
tl* the contact owns a 2003 toyota corolla. the contact received notification of nhtsa campaign number 15v286000 (air bags) however the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware issue. the contact had not experienced a failure. the vin was not available.
Complaint filed: 2015-04-30
Components: SERVICE BRAKES
went to drive vehicle when i noticed pedal when to floor. upon inspection noticed that the brake lines near the rear of vehicle inside frame near the fuel tank was rusted completely. this vehicle is well maintained and looks perfect besides rusted brake lines. *tr
Complaint filed: 2017-06-19
Components: STRUCTURE
rear cross member that trailer hitch hooks to has a hole that i pushed thru with my finger while showing a neighbor a 3 in, crack in the cross member on the drivers side, and other metal flaking on front of frame. toyota treated frame dec. of 2014. cross member was not treated.toyota corp. or the dealer did not tell me it was unsafe to hook a boat or trailer to the hitch. toyota said they would not do anything to repair the frame per my vin number.
Complaint filed: 2014-02-03
Components: STRUCTURE
tl* the contact owns a 1999 kia sportage. the contact stated that while driving 40 mph, the vehicle began to shake violently and caused that contact to lose control of the vehicle. the contact noticed that there was corrosion on the rear end of the vehicle after he regained control, stopped and exited the vehicle. the vehicle was not taken to the dealer for inspection. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 160,000.
Complaint filed: 2014-11-07
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 chevrolet impala. the contact received a notification for nhtsa campaign number: 14v400000 (electrical system) and stated that the parts were unavailable. the dealer was uncertain when the parts would become available to service the vehicle under the recall. the manufacturer was notified of the problem and the contact had not experienced a failure.
Complaint filed: 2014-03-27
Components: ELECTRICAL SYSTEM
the dashboard panel goes "black" and all instrumentation fails and this has happened to me three times since i have had the car. then second time at about 115000 and then again at approx 129500. when this occurs the car is not legally drivable as there is no way to know exact speed etc. this type of failure is not uncommon i have been informed by repair shops and should be investigated to verify the real unreported by owners times it has occurred. it is a very potential not to mention expensive to repair both in time and dollars, out of service approx. 10 days and costs over $1,150.00 until today when i heard about your site i did not know it existed or i would have reported each incident as it happened. note incident date above inaccurate but it was the only date the computer would input so that is why it is what it is. *tr
Complaint filed: 2016-08-23
Components: AIR BAGS
air bag liht is on
Complaint filed: 2017-08-29
Components: STRUCTURE
frame rusted out and needed extensive repairs. class action suit by toyota admitted problems but excluded my model year. they recalled my car in 2012 but treated frame and denied liability when it completely rusted out. i have paid over $15,000 in repairs related to this rust.
Complaint filed: 2019-07-14
Components: SERVICE BRAKES
the brake light comes on while driving and you lose some braking ability which is quite dangerous
Complaint filed: 2018-08-31
Components: SUSPENSION
after receiving a recall notice for a rusted frame in 2008 our 2000 tacoma was inspected and said to be ok. recently the vehicle was making noise in the rear end, so we brought the vehicle to a mechanic, who informed us there was significant rust to the frame and the back suspension mount was completely detached, leaving the truck unable to be driven. the inital noise was noticed while the vehicle was driving straight on a highway.
Complaint filed: 2016-07-09
Components: SERVICE BRAKES
i pulled into a handicap parking spot in front of a supermarket, put it in park, set the emergency brake. got out out vehicle, locked the doors. started to walk away and a guy that was sitting at a table in front of store yelled there goes your car. i ran beside the car to try to open the door to no avail. the car crashed backwards into another vehicle. the police were called and was told by them to call insurance company and to leave if both vehicles were okay to drive. i feel the park gear failed and the emergency brake failed. this has happened before just in park a couple of months ago.
Complaint filed: 2019-08-25
Components: AIR BAGS
takada recall my airbag light has been blinking continuously for the past 6 months and it won't stop blinking i would like to know what the problem is
Complaint filed: 2014-07-03
Components: SERVICE BRAKES
while driving in the city streets, i came to a stop and realized the car would not stop. when i took my vehicle to the mechanic he said 3 brake lines on my subaru outback 1998 had broken. i live in pennsylvania. this incident cost me $500 in repairs. i realize there is a recall for newer models, but my older subaru outback is having the same issue. *tr
Complaint filed: 2014-05-07
Components: STRUCTURE
i was entering an 4way and it was my way to clear to enter, when a driver on my right side enter after i had allready entered the intersection and was well underway. the other driver complain that he was blinded by the sun and ran into me on my right side of van. my insurance asked if my airbags had opened they didn't. the passenger door was damaged and the back side sliding door was completely damaged and was not able to open it and the opened door ding would not stop ringing. i am concerned why the bag didn't opened? *tr
Complaint filed: 2015-04-21
Components: STRUCTURE
hood latch bracket broke. *tr
Complaint filed: 2014-09-12
Components: AIR BAGS
air bag sensor went out. 4th alternator was replaced on 6 jan 14; three others were replaced between 9 mar2012 and 6 jan 14. resistor for air conditioning replaced on 9 jul 13. front hubs failed twice requiring their replacement within six months. front brake pads replaced twice in 16 months and 10,718 miles. check engine light has stayed on continuously during this time, even after reset on four occasions. *tr
Complaint filed: 2020-01-14
Components: POWER TRAIN
my fiance was driving to work when she heard a clicking noise then a loud bang come from the transmission, she lost all power, if she hadn't responded to the situation and turn immediately into a church driveway she would have been rear ended! the van was in motion driving southbound on 257th st in the city of gresham. i was just now researching the van and saw ford recalled 200,000 of this year's van dew to a faulty torque converter and other issues with the transmission
Complaint filed: 2014-05-25
Components: STRUCTURE
purchased car used from nissan dealer in 2005 with 33,936 miles on it. although i live in the midwest and am exposed to road salt, i very seldom drive my car in the winter, if at all. for the past several months i've noticed "orange" spots on the garage floor where i park. at first i thought it was a fluid leak, however, when my husband went to change the oil we noticed a hole, 3-4" in diameter, on the driver's side floor board, where the opener for the fuel compartment is located. upon further examination, we observed a rusted area approximately 2ft x 1ft waiting to break through. now, if this is not a safety hazard i don't know what is. i currently have a rag stuck in the hole to avoid any road debris from hitting me and fumes from entering the passenger compartment. after researching this issue i discovered that this is a common problem with the 2005 model year, but mine is a 2002. this may indicate nissan has been allowed to sell this defective product for a much longer period of time. i have owned several vehicles over my lifetime, which i keep as long as possible, and have never encountered a situation like this. it's been my understanding that automobile manufacturers had remedied this problem years ago ! please, someone, make nissan accountable ! *tr
Complaint filed: 2016-03-17
Components: ENGINE
tl* the contact owns a 2002 buick regal. the contact stated that the rear valve cover gasket had a severe oil leak. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 15v701000 (engine and engine cooling) however, the contact was concerned that the manufacturer was not replacing the rear valve cover gasket and the recall repair would not be sufficient. the manufacturer was notified of the failure. the failure mileage was 110,000.
Complaint filed: 2014-03-19
Components: STRUCTURE
the frame is so badly rotted out that it won't pass a safety inspection . *tr
Complaint filed: 2020-10-29
Components: SERVICE BRAKES
front brakes got stuck while i was driving got stuck before but had got fixed and then happened again this time caught fire
Complaint filed: 2014-12-23
Components: SERVICE BRAKES
tl* the contact owns a 1998 dolphin motor home. the contact stated that while driving at approximately 65 mph, the brake pedal was depressed but the vehicle failed to come to a stop. in addition, the brake warning light illuminated and the emergency brake was engaged with excessive force in order for the vehicle to come to a stop. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 40,000. updated 3/17/15*cn updated 8/18/2015*js
Complaint filed: 2014-07-08
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. the contact stated that after having the vehicle repaired under recall nhtsa campaign number: 12v527000 (air bags) the air bag warning light illuminated intermittently. the dealer and manufacturer were made aware of the failure. however, decline to offer an alternative remedy. the vehicle was not repaired. the failure mileage was 52,410.
Complaint filed: 2014-08-30
Components: SERVICE BRAKES
abs and brake light have been intermittently been coming on and going off for years. i was told by a mechanic not to worry , just a loose wire somewhere! now i am concerned about the possibility of a fire! i have had all recalls completed according to the local ford dealer. the problem is worse in the summer months. i like my van but am concerned enough to start looking for another car! *tr
Complaint filed: 2017-04-07
Components: AIR BAGS
"takata recall". passenger side airbag light comes on intermittently, with or without anyone sitting in the seat. afraid to have any one sit in passenger seat for fear that the airbag will not properly deploy and inflate when necessary.
Complaint filed: 2015-05-10
Components: ELECTRICAL SYSTEM
it just cost me 611.oo because the wrong switch was put in, auto repair man is willing to talk to is aimesauto repair 88 earle st fall river mass tel 508-673-7510. i don't have all the information, but colonial auto dealer in dartmouth,mass i should not hae had to pay that .i reqest a refund.
Complaint filed: 2014-03-22
Components: EXTERIOR LIGHTING,SERVICE BRAKES
like thousands of other 2003 toyota highlanders only the right side brake light will illuminate when the brake pedal is pressed. *tr
Complaint filed: 2021-01-01
Components: STEERING
the steering weal it's becoming stiff and is becoming hard to maneuver around and it might affect my driving and i'm scared i might crash and this is the only vehicle i have and own and have no other means to purchase another car. i was heading to work and i tried turning on the corner and it just became hard to steer the steering weal.
Complaint filed: 2014-08-18
Components: STRUCTURE
tl* the contact owns a 1996 mercury sable. the contact took the vehicle to an independent mechanic for routine maintenance and the mechanic discovered that the engine cradle and the subframe were severely rusted and corroded. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 95,000.
Complaint filed: 2014-07-09
Components: SERVICE BRAKES
tl* the contact owns a 2004 chevrolet tahoe. the contact stated that while traveling at an unknown speed, the brakes failed and went to the floorboard abnormally. the contact had to pump the brake pedal to get the vehicle to stop. the vehicle was not diagnosed or repaired. the contact stated that the vehicle was not included in nhtsa campaign id number: 04v045000 (service brakes, hydraulic). the manufacturer was notified of the failure. the approximate failure mileage was 124,000.
Complaint filed: 2015-02-01
Components: STRUCTURE
paint failure ref. tsb 06-25-15 [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2017-02-22
Components: AIR BAGS
tl* the contact owns a 2004 mitsubishi lancer. the contact stated that the vehicle was included in a recall regarding the air bags and repaired. the contact stated that the air bag warning indicator illuminated. the contact took the vehicle to the dealer, but it was not diagnosed or repaired. the manufacturer was not made aware of the failure. the recall information was unknown. the approximate failure mileage was 169,942.
Complaint filed: 2023-12-13
Components: STRUCTURE,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
unknown: we were on [xxx] when the car went out of control. it first spun one way and then the other way and then we hit the concrete abutment where the guardrail connects to it. we hit it head on. it was as if we were on ice or oil, unable to gain control or brake. we checked the road and it was dry. other cars were going by with no problem. the airbags didn’t deploy. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Complaint filed: 2020-10-07
Components: ELECTRICAL SYSTEM
i was driving along hwy about 40 miles an hour when car engine stops. this stops power steering, brakes etc. to stop working and you have a hard time pulling off the road. waited about 10 minutes and car cools down a little. it will then start up again and you can go again for about 1/2 mile or so and engine dies again.