vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2016-07-13
Components: STRUCTURE
tl* the contact owns a 2004 ford freestar. the contact stated that the rear passenger and driver side wheel wells were corroded. the vehicle was diagnosed, but not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 132,125.
Complaint filed: 2014-08-02
Components: STRUCTURE
7/10/2010 diehl toyota frame inspection for rust recall replacement of rear cross member, replace fuel straps -mileage 122, 222 3/31/2012 body recall campaign cross member subassembly corrosion res kit, plug hole, undercoated car, advised by diehl toyota frame good - mileage 141, 952 5/09/2014 inspect frame diehl toyota frame has rust on front crumple zone areas and behind front sway bar mounts (2 holes in front cross member approximately 1 1/4" diameter, approximately 18" crack in passenger side frame) - mileage 162, 045 frame not repairable 5/14/2014 diehl denies any culpability, advises toyota corporate will not repair, customer to. contact directly 5/14/2014 toyota case number 1405141913 opened 5/14/2014 tc toyota anew case number 1406032195 lost initial 6/04/2014 tc [xxx] customer service 6/14/2014 advised by [xxx] toyota will not do anything further, as allegedly advised by senior corporate vp information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2017-08-21
Components: AIR BAGS
tl* the contact owns a 2003 subaru legacy. the contact received notification of nhtsa campaign number: 16v358000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. subaru of sonora in sonora, california was made aware of the recall and stated that the parts were currently unavailable and would become available in 90 days. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2015-03-13
Components: SERVICE BRAKES
i have experienced multiple incidents of a situation where the abs, esp, and ets lights come on and a noise occurs when depressing the gas pedal at low speeds. the noise stops only when the brake pedal is depressed or at speeds over 40 mph. there is also a vibration that occurs that can be felt by depressing the brake pedal. the noise continues as soon as the brake pedal is released. the car becomes difficult to drive. turning the car off and on again does not clear the problem. when the car is turned off, a noise can be heard coming from under the hood that sounds like a motor or a fan that is running. this continues for hours. the hood of the car becomes warm to hot to the touch. at some point the fan or motor stops running. if the car battery has not been drained, the car functions normally-until the next time that the problem occurs. after a quick internet search, i found many similar reports of these symptoms by other owners of this make and model vehicle of the same or similar year of manufacture. the vehicle owners have received diagnoses of a bad abs control module, a bad abs pump, bad solder joints on the abs pump assembly's circuit board, or bad relays in the fuse box. repairs have cost in the thousands of dollars for what is apparently, a known defect. drivers of these vehicles have been subjected to frightening incidents where their safety has been compromised by their vehicles. i realize that the law governs safety defects in cars manufactured within the last 10 years. however, people with older cars need recourse for known defects. a mercedes such as mine, that only has only a little over 100k miles and that has been well maintained, has a life expectancy of at least another 50k to 100k miles. however, they should be safe miles. *tr
Complaint filed: 2017-07-19
Components: STRUCTURE
when i changed the oil in march, i noticed a huge hole on the inside of the left frame member, next to the gas tank. i then checked the right side, and found a long line of rusted through holes along the bottom of that frame member. i feel this is a major safety defect by the oem's selection of steel grades.
Complaint filed: 2014-03-04
Components: AIR BAGS
vehicle fishtailed at about 40 mph due to rwd and about an inch or two inches of snow on the ground. vehicle was uncontrollable and the brake was not applied. seatbelt was being worn and vehicle slid onto oncoming traffic and hit an early 2000's f250 (i believe) rocker panel. the whole front end is destroyed and i have pictures. my head hit the windshield and cracked it. i went to the hospital and had a ctscan and was ambulanced to a nearby hospital that had a neuro surgeon and kept overnight. i am now on necessary leave from work and in a great amount of pain due to a hemorrhage in my brain. i believe my medical injuries could have been avoided if the vehicles airbags were deployed. *tr
Complaint filed: 2014-05-08
Components: SERVICE BRAKES
one of the hydraulic brake lines in front of the abs module burst due to corrosion causing loss of all brake fluid. this was sudden with no warning, no lights to warn of brake fluid loss. .ea11001. *tr
Complaint filed: 2015-06-03
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 volkswagen jetta. while driving 50 mph, the contact noticed smoke under the hood that entered the cabin of the vehicle. the contact stopped the vehicle and opened the battery fuse box where he found that there were overheated wires and overwhelming smoke. the contact stated that the failure was recurring and the smoke was emitting from the battery fuse box. the vehicle was not taken to the dealer to determine the cause of the failure. the manufacturer was not made aware of the failure. the failure mileage was 96,000. the vin was not available.
Complaint filed: 2016-06-17
Components: POWER TRAIN
transmission don't work, gear slip after 10 minutes drive then stop working won't go back or foward
Complaint filed: 2022-10-03
Components: AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
the contact owns a 2004 honda accord. the contact stated while driving approximately 30 mph, the srs air bag warning light started blinking off and on. the contact related the failure to having had the driver's side air bag replaced under nhtsa campaign number: 15v320000 (air bags). the contact stated that the air bag warning light remained illuminated continually. additionally, the contact stated that the horn, cruise control, and the passenger’s side air bag sensor had also failed to operate as needed. the contact had taken the vehicle to a local dealer; however, the vehicle was not diagnosed or repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 405,000.
Complaint filed: 2017-08-01
Components: SEAT BELTS
if someone sits in the front seat then snaps seat belt then gets out of car the seat belt lite stays on as if the weight is off.
Complaint filed: 2015-08-24
Components: AIR BAGS
tl* the contact owns a 2001 honda accord. the contact received notification of nhtsa campaign number: 15v320000 (air bags) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. the vin was not provided.
Complaint filed: 2016-10-06
Components: STRUCTURE
tl* the contact owns a 2003 mazda tribute. the contact received notification of nhtsa campaign number: 14v174000 (structure). to replace the part, the dealer would need to maneuver other components to access the location necessary to replace the part. some parts could potentially fracture to complete the recall repair. the manufacturer was notified and provided no solution other than to cover the remedy in the recall repair. the contact had already experienced the subframe cracking due to extensive rust and corrosion shortly after receiving notification of the recall. the dealer was aware of the failure. the failure mileage was unknown. parts distribution disconnect.
Complaint filed: 2017-04-21
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 lincoln town car. while driving 45 mph, the vehicle began to lose power without warning. the failure occurred twice. the vehicle was pulled over to the road shoulder and was restarted after ten minutes. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 104,250.
Complaint filed: 2014-05-30
Components: VEHICLE SPEED CONTROL,ENGINE
car stuttering. depresses throttle to attempt to alleviate problem. gas pedal stuck at full acceleration and maximum rpm. set car into neutral and coasted to decelerate. after numerous attempts to disengage accelerator pedal, it finally sprung back from full throttle. *tr
Complaint filed: 2015-06-10
Components: SERVICE BRAKES
i'm having brake problems with my2004 armada.i turn the car on and the brake light coms on the brakes make grinding noise i turn the car off then back on and the brakes reset nissan service department said they can t find the problem because there is no code please address this issue and have a recall
Complaint filed: 2016-02-26
Components: AIR BAGS
takata recall - the vehicle was stationary in a parking lot. i entered the car, buckled my seatbelt, inserted the key into the ignition, started the car, and the airbag deployed. there had been no impact.
Complaint filed: 2015-03-23
Components: AIR BAGS
tl*the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign number: 14v770000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2016-01-04
Components: STRUCTURE,TIRES
2003 toyota tacoma. consumer writes in regards to vehicle frame rust recall notice issues. *smd the consumer stated the mechanic discovered the frame on the front driver's side near the spring hanger was rusted. in september 2009, the vehicle was inspected and no rust was found. in january 2009, the spare tire carrier was replaced. *jb
Complaint filed: 2016-08-09
Components: STRUCTURE
tl* the contact owns a 2002 nissan altima. the contact stated that the floor pan under the front driver and passenger side of the vehicle was rusted through and created holes in the floor. the failure occurred due to rusting of the floor pans. the vehicle was not diagnosed nor repaired. the manufacturer was not notified. the vin was invalid. the failure mileage was 120,000. updated 09/30/16*lj *tr
Complaint filed: 2014-03-14
Components: STEERING,POWER TRAIN
this has been happening since 2013- the car goes up to 35 mphs and then loses power and then shuts off. i have to forcefully pull it over to the side. first time it was worked on replaced battery and thought it was the computer. a year later at 136,000 miles the car makes electrical noises and has difficulty accelerating and shifting above 3000 rpms. when brought it to the dealer, they said it was the transmission and solenoid. this seems to be a common complaint and needs to be investigated. *tr
Complaint filed: 2014-10-01
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1999 chevrolet malibu. while driving approximately 55 mph, the vehicle stalled without warning. the vehicle was towed to the contact's residence and was not diagnosed or repaired. the vehicle was included in nhtsa campaign number: 14v400000 (electrical system). the manufacturer was not made aware of the failure. the failure mileage was unavailable.
Complaint filed: 2014-06-05
Components: ELECTRICAL SYSTEM
when the car is in park and keys are out of the ignition the car still thinks the key is in the ignition or the car does not recognize it is in park. *tr the car is in park and key is out of ignition, you can still move the steering wheel without the wheel locking and the drivers side door lock does not lock when this is happening. sometime the steering wheel will lock and that is when the door lock works again. most of the time the steering while does not lock when in park or ignition is turned off. this is a scary issues with all current recalls of key locks and possibly not the car does not know the vehicle is off and locks are not working. thank you! *tr
Complaint filed: 2017-11-25
Components: STRUCTURE
drivers side frame has completely rusted through. found during inspection.
Complaint filed: 2014-08-06
Components: POWER TRAIN
transmission failure due to design defect known to the manufacturer. *tr
Complaint filed: 2016-06-01
Components: STRUCTURE
tl* the contact owns a 2002 dodge ram 2500. the contact stated that the dashboard was fractured in several areas. the failure started small, but worsened progressively. the manufacturer was not notified of this failure and no repairs were made. the failure mileage was 198,000.
Complaint filed: 2014-09-15
Components: SERVICE BRAKES
tl* the contact owns a 2001 chevrolet malibu. the contact stated that the abs sensor illuminated and a loud noise was heard each time the brake pedal was applied. the contact received a recall notification for nhtsa campaign number: 14v400000 (electrical system); however, the part needed to repair the vehicle was not available. the dealer was unable to provide a specific date for when the part would become available. the vehicle was not diagnosed or repaired. the manufacturer was notified. the failure mileage was not available.
Complaint filed: 2015-01-09
Components: STRUCTURE
tl* the contact owns a 2003 dodge ram 1500. the contact stated that the dashboard was fractured. the contact noticed that the fractured dashboard pieces were falling into the vents. the contact sustained minor injuries on his hands that did not require medical attention. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 150,000.
Complaint filed: 2016-01-22
Components: STRUCTURE
tl* the contact owns a 2002 kia optima. while the vehicle was being serviced, the mechanic noticed that the subframe was rusted out and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 130,000.
Complaint filed: 2014-08-01
Components: ELECTRICAL SYSTEM
after fueling, could not restart vehicle. dash lights. had to wait 15 - 30 minutes until i was able start vehicle. battery 4 months old, intermittent ongoing problem. independent research discovered via web search list problem with "ignition passlock/passkey security system". this is a manufacturing defect that my local gm dealer will not address or fix. estimated consumer repair cost over $1000,00. *tr
Complaint filed: 2016-05-17
Components: STRUCTURE
the frame is almost completely rusted out on my 2000 nissan maxima with 158,000 miles. my mechanic had it up on his lift last week and pointed out that the left driver side portion had a break in it and was unsafe to drive. one more pot hole and the engine/tranny will be in the street. will never buy a nissan vehicle again.
Complaint filed: 2014-11-05
Components: STRUCTURE
the driver and passenger floor panels are totally rusted out with significant holes extending into the vehicle. my research indicates the root cause of this problem is a design defect. rusting began around the drainage holes because they were not properly sealed by the manufacturer. i am the original owner of this vehicle and it has been kept in pristine condition. nissan is fully aware of this problem as there are thousands of complaints online. they should be held accountable to remedy this situation as it is a safety hazard. *tr
Complaint filed: 2015-03-15
Components: SERVICE BRAKES
i own a 2002 chevy silverado, and i have had the brakes fail on me multiple times the first time i encountered this issue was in early january when i was driving to school and i approached a stop sign and when i went to slow down i had no brakes and my vehicle rolled into the street luckily i wasn't go very fast and there were no cars coming so i didn't get hit. the repairs cost me 175$, that was repairing the problem to bare minimum (single brake line replacement). after i fixed that issue i ran into another problem, the abs brake system will now spontaneously turn on when i come to a stop, it resulted in a three car crash, i was going to back into a parking spot and when i pulled my truck forward i tried to stop and the abs locked up my trucks brakes (not slippery out) and forced me to hit two other vehicles, one was majorly damaged and another with minor yet still severe damage, this accident ended with me paying more in insurance and having to fix the damages on my own vehicle out of pocket. i will also in the very near future need to replace all my brake lines because they are on the verge of failing and i am being priced near 900$ for the repairs, i am not sure how much the abs problem is going to be because the truck has been parked ever since the incident, the brakes are costing me a lot of money and hardship. *tr
Complaint filed: 2014-12-02
Components: STRUCTURE
tl* the contact owns a 2004 toyota scion xb. the contact stated that the rear hatch handle fractured. the contact was not able to open the hatchback from inside or outside the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 76,000.
Complaint filed: 2015-12-10
Components: STRUCTURE
please see attached pdf. document for a full explanation. the sub-frame on my bmw 3 series (e46) has fractured and become separated from the car. the detached sub-frame is not caused by anything i did, but is the result of an inherent defect involving the vehicle's sub-frame, a major component of the car's structural system that supports the powertrain and is welded to the chassis. i was not aware of the detached sub-frame until i heard a metal on metal squeak in the rear of the car; as time went on, the detached sub-frame ripped through the rear tin underlayment/shield and the two are now rubbing together. the defective sub-frame in the bmw 3 series e46 models poses a risk to motor vehicle safety, as it is a 'critical vehicle component' of the car. further, a quick internet search will prove that this defect is highly persistent in the e46 bmw 3 series. and in accordance with u. s. codes for motor vehicle safety, 'critical vehicle components that break, fall apart, or separate from the vehicle, causing potential loss of vehicle control or injury to persons inside or outside the vehicle,' a recall is in order. please note that i don't know "when did this happen?". i just put the date i had my sub-frame inspected by a certified bmw dealer (see attachment from collision center of orlando). i had my sub-frame inspected when i heard a loud squeaking noise. as i understand it, owners were un-aware their sub-frames were defective; discovery was made by a thorough mechanic or by chance. my sub-frame tore through the tin underlayment/sheild, so the metal rubbing metal is what was causing the squeaking noise. and as i understand it, the sub-frame tears through the tin underlayment only after being undetected for a long period of time. this is so dangerous not only to me but other drivers. bmw needs to be held responsible. a recall is in order.
Complaint filed: 2019-12-23
Components: STEERING,SUSPENSION,STRUCTURE
excessive frame and undercarriage rust. i have owned several other cars over 30-40+ years and this 03 4runner has the worst rust. instead of simple surface rust, this rust has affected frame welds, suspension mounting points, tow and lift points. rusting pace is extremely fast moving. there appears to be only a simple layer of thin paint, with no undercoating anywhere. this 4runner was serviced regularly, motor is running great, body and interior are in great condition. this was a gift from grandpa to grandson, but i am concerned of safety and at this point recommending only local, under 35mph travel only. probably scrap the car soon as not much to do but replace frame. very disappointed with misled condition, outside/inside/motor perfect, but frame rotting away. my family and friends have purchased toyotas with little incident, but i won't buy or recommended knowing they have a life of 10yrs.
Complaint filed: 2020-09-11
Components: AIR BAGS
tl* the contact owns a 2000 honda civic. the contact received notification of nhtsa campaign number: 20v026000 (air bags) however, the part to do the recall repair was unavailable. pacific honda (188 s beretania st, honolulu, hi 96813) was contacted and confirmed that parts were not yet available. the contact stated that the dealer would call him back once they received more information. the contact had yet to receive any additional information from the dealer. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2015-02-25
Components: SERVICE BRAKES
this vehicle is equipped with sensotronic brake control that has a service threshold. when this threshold is reached the brake system defaults to non power assisted hydraulic mode to the front wheels only. this occurs without any prior warning and results in increased stopping distance. i have sent a copy of the mercedes service bulletin s142.46-p-0012a which addresses this issue. mercedes stopped installing this system in 2006. at the very least, mercedes should issue a mandatory recall to interrogate these vehicles with star das to determine how close to the service threshold the sbc unit is and replace them at the dealer's expense. this is a major safety issue that needs to be addressed.
Complaint filed: 2016-04-04
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 volvo s60. while the vehicle was in park, the contact noticed that the gauges, meters, and lights on the instrument cluster failed to function. the vehicle was not diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was unknown.
Complaint filed: 2015-02-09
Components: STRUCTURE
tl* the contact owns a 2003 ford explorer. the contact stated that the rear hatch was open and the hinges that opened the glass fractured. the vehicle was not diagnosed or repaired. the contact referenced nhtsa campaign number: 04v442000 (structure). the manufacturer was not notified of the failure. the approximate failure mileage was 175,500.
Complaint filed: 2015-09-09
Components: SERVICE BRAKES
slowing down for a yellow light turning red soon, my brake pedal went to the floor and i had no braking at all. i pulled back the e-brake lever and pushed the e brake. able to pull into an empty parking lot of a bank (8:15am) and get it stopped. fluid leaking fr l/rr pipe at l/rr tire area and from l/f tire area. half hour later i could of hurt a lot of people. feathered it home and fluid leaking from hole in l/rr pipe and l/f from somewhere i can't tell yet. never heard of this brake problem happening before then had 3 people tell me at work that it happened to them in chevy trucks. c'mon man, is there a recall? someone gonna get into something real serious here.
Complaint filed: 2019-08-02
Components: STRUCTURE
tundra frame rot and rust. in 2014, we purchased a 2004 toyota tundra with 90k miles on it for our 16 year old son to drive. near the time of purchase in 2014, the truck frame was sprayed by toyota under their limited service campaign by the person selling us the vehicle. to our surprise,the truck recently failed inspection for a rusted/rotted frame. the current mileage is 122,892. i contacted toyota and they claim that they addressed the issue with the spraying back in 2014 and are not able to assist further. nhtsa, please help us. toyota will not stand behind the defective frames. please step up and address this issue with toyota.
Complaint filed: 2021-05-12
Components: SUSPENSION
right rear chassis rusted out
Complaint filed: 2015-04-06
Components: SERVICE BRAKES
ford windstar 2003 brake light and abs light on consistently for the last 3 to 4 years. braking distance suddenly increased. *tr
Complaint filed: 2015-02-17
Components: ELECTRICAL SYSTEM
back in november 2014, i changed out my headlights. they seemed to be working fine until recent. last week my srs and my battery light would flicker on and off. my headlights then blew out. i replaced the bulbs and checked the fuses. less than one day later, my lights blew out again. i changed my battery and the alternator out within the last year. i am thinking that there must be a short in the wires somewhere, but not sure. i am sure this problem is going to cost several hundreds of dollars. there have been other issues in the past such as the radio having to be reset even though the battery was never disconnected. power locks are erratic as sometimes they work and sometimes they don't. the last couple of points are further examples of potential wiring issues. this writing is as of 02/16/2015. *tr
Complaint filed: 2015-10-15
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 cadillac seville. the contact stated that while driving at 20 mph, the vehicle stalled without warning. the contact was able to restart the vehicle. the vehicle was not diagnosed or repaired. the failure recurred. the manufacturer was notified of the failure. the failure mileage was 116,000.
Complaint filed: 2021-07-01
Components: SERVICE BRAKES
i almost hit another vehicle while braking at a stop light. my front brakes gave out. had new brakes and rotors installed 2 yrs ago and after this incident found that my brakes failed because toyota refused to fix this problem they knew existed 1 gen toyota tundra. they changed enlarged the front caliber and pads on 2 gen toyota because they realized the brakes whe re w to small on the big v8 trucks. i drove aprox 25000 miles on brand new brakes. i should not have to pay for upgrading my front brakes due to a manufacturer defect, how can they get out of recalling these vehicles it is very dangerous and hope they accept responsibility for improper equipment installed on vehicles. i read that they did upgrade some vehicles that where still in warranty why not all?? vehicles regardless of warranty.???
Complaint filed: 2014-08-30
Components: FUEL/PROPULSION SYSTEM
we were attempting to fill the sorento up with gas when it suddenly spit gas out of the tank when we had only put $11 into to. it was close to empty when we got to the gas station. we tried a couple times with the same result. the car would not take anymore gas. *tr
Complaint filed: 2014-01-14
Components: SERVICE BRAKES
my fiance stopped at mcdonalds to get a snack before work. went into store came out started truck and pedal went to floor. drove it home and i looked under and saw brake fluid coming out by fuel tank. no warning at all. rusted out brake lines at 75,000 miles on a well kept truck. i have not fixed it yet but, it is easy to figure out what happened. brake failure should not happen that soon on any vehicle. brake systems are sealed and the fact they no longer use stainless steel lines they will rust out in no time at all. i am glad she was not driving down the road when it went bad. she did drive it home the 2 miles for me to look at it in the rain. she almost crashed into a pole. i am pissed off and have been a loyal chevy owner for many years. this is disgusting that such corners are being cut. i am not the only one i have read many online complaints about the same issue. does someone have to be killed before a safety recall? *tr
Complaint filed: 2015-12-09
Components: AIR BAGS
tl* the contact owned a 2004 honda cr-v. the vehicle was repaired under nhtsa campaign number: 15v320000 (air bags). while driving approximately 60 mph, the contact crashed into the preceding vehicle. the air bags failed to deploy. a police report was filed and there were no injuries. the vehicle was destroyed. the manufacturer was not notified of the failure. the approximate failure mileage was 195,000. updated 2/4/16 *cn *cn
Complaint filed: 2015-01-31
Components: STRUCTURE
i walked out of my house one morning and my rear bumper was laying on the ground behind my truck. *tr
Complaint filed: 2014-11-10
Components: SERVICE BRAKES
right front brake line rusted along frame rail causing line to split at which time both right and left front as well as both rear brake operation failed completely. *tr
Complaint filed: 2015-07-27
Components: SUSPENSION
tl* the contact owns a 2003 dodge ram 1500. the contact stated that while driving at approximately 60 mph, abnormal noises were coming from the vehicle and veered to the left. the contact stated that the drive shaft was detached from the vehicle. the vehicle was towed to an independent mechanic where it was diagnosed that the rear differential needed to be replaced due to the rear pinion bolt vibrating off the rear axle. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 140,000. ma 10/23/15 updated 12/8/2017*cn
Complaint filed: 2016-12-07
Components: ELECTRICAL SYSTEM,SEATS,ENGINE
while driving along the freeway, car dinged at me 3 times, reduced engine power warning came on, couldn't accelerate, braking power was reduced, traction control light came on. had throttle body cleaned and inspected.worked good for about 3 days and is happening again. and now the weld is broken on the drivers seat! *tr
Complaint filed: 2022-02-11
Components: STRUCTURE
-front driver's side jacking point of vehicle is rusted and cannot be trusted to hold the vehicle for tire removal or repairs requiring lifting from this point (currently making cracking noises when lifting from this point) -front driver's weld point in engine compartment rusted and could be a safety issue soon due to rusting through
Complaint filed: 2014-11-10
Components: SERVICE BRAKES
driving home when i push the brakes, the brakes didn't work, brake service warning came on upon checking all the brake lines are rusted and when it press the brakes it appears the pressure puncture a line. *tr
Complaint filed: 2014-07-02
Components: POWER TRAIN,ENGINE
check engine light and tcs light came on while driving the van at highway speeds. the transmission shifts smoothly and sounds fine, but the repair shop pulled a code of p0740-tc clutch failure. the transmission is failing, and this is apparently a common problem with honda odysseys. while our transmission lasted longer than many odysseys' do, i think that transmission failure at 119k is unacceptable. *tr
Complaint filed: 2020-12-01
Components: STEERING
power steering sticks. i take a 55mph curve and the steering wheel doesn't come back to center. it wants to take me off the roadway.
Complaint filed: 2014-05-10
Components: ELECTRICAL SYSTEM,ENGINE
driving on the florida turnpike northbound on my way to work on may 6, 2014, going about 55 mph, when the car turned off while in the center lane. i had followed all the procedures that gm instructed for recall 14v-047 using the key without ring our additional keys. i have been dealing with this issue since the day of purchase back in 2007. i have presented this issue to the dealer numerous times. fortunately, i was able to stop the car safely, remove the key, placed it back in the ignition and the car started.
Complaint filed: 2021-02-12
Components: ELECTRICAL SYSTEM
tl* the contact owned a 2003 bmw 325i. the contact stated that while the vehicle was parked, it caught on fire. the fire department extinguished the fire. the contact stated that the fire arsonist investigator filed a report and provided a case number. the vehicle was not towed to a dealer and was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 120,000.
Complaint filed: 2014-05-10
Components: ELECTRICAL SYSTEM,VISIBILITY
i have replaced all 4 window regulators twice. i have done research, and it appears many have the same issue. buick claims to sell "luxury" this is far from luxury and is unsafe! driving 65mph and the windows just go down.then won't go back up! my car had to sit outside with both back windows down! *tr
Complaint filed: 2020-02-10
Components: AIR BAGS
tl* the contact owns a 2000 honda accord. the contact stated that it was mentioned on the news that similar vehicles were subjected nhtsa campaign number: 20v027000 (air bags). piercey honda 920 thompson st, milpitas, ca 95035, was contacted by phone and was confirmed that the vin was included in the recall however, the part for the recall repair was not yet available. the manufacturer was contacted and made aware of the issue. no assistance was provided. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2017-07-11
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 dodge ram 2500. the contact received notification of nhtsa campaign number: 16v352000 (air bags); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the bay lincoln hyundai dodge dealer stated that they only received four parts at a time and there was a waiting list. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2016-03-13
Components: ELECTRICAL SYSTEM
during 2 rain events, the horns began to blow and continued to blow until the burned out. if this were to happen while the driver was not present, driver would have no way of knowing if the horns were working until they were required. other cases of this have been documented on g35driver.com. i am the first owned of the car and it has been garaged for all of its life. both times it happened after driving the car and then parking it.
Complaint filed: 2018-02-12
Components: SEAT BELTS
tl* the contact owns a 2003 chevrolet express 3500. the contact stated that the seat belt buckles prematurely deteriorated to the point that the buckles failed to lock the seat belts to secure a passenger. the manufacturer indicated that a seat belt recall repair was performed in 2016, but the contact explained that the remedy may not have provided a solution. the dealer (marshfield chevrolet, 14963 mo-38, marshfield, mo 65706, (866) 218-7896) was contacted. the contact was uncertain as to when the vehicle would be repaired due to the manufacturer stating that the recall had already been provided. the manufacturer issued four tsbs and three recalls for the seat belts. the approximate failure mileage was 80,000. *tt *tr
Complaint filed: 2016-12-05
Components: AIR BAGS
takata recall my 2004 lexus es 330 has a malfunctioning passenger side airbag. there is a light that says passenger airbag off that is illuminated. also, there is a gap in the housing where the airbag is located on the dash of the passenger side. i am concerned there has been no formal recall on this issue. there are several complaints online from consumers with same issue on the same make/model. please add this vehicle to the recall.
Complaint filed: 2015-10-07
Components: STRUCTURE
tl* the contact owns a 2003 toyota 4runner. the contact stated that the vehicle was taken to the dealer to be serviced, but it was discovered that there was extensive corrosion on the frame of the vehicle. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 139,000. .updated 12/08/15 *bf *js
Complaint filed: 2017-03-16
Components: STEERING,ENGINE
i was pulling away from the curb, steering wheel started making whining noises and harder to turn. i continued on city streets then to a freeway where my car began to overheat. i pulled over at a gas station opened the hood and could see fluid all over right lower driver side. it seemed to be coming from a hose by the power steering cap and the right side of the radiator. under the car same spot right passenger side i could see power steering and radiator coolant leaking from that area.
Complaint filed: 2015-08-15
Components: STRUCTURE
there is a entry grab handle mounted to the interior door post near the windshield intended as an assist handle. my truck is equipped with running board to make entry easier into the truck cab. i used the assist handle while getting into the truck cab, it pulled loose from the pillar causing me to nearly fall from the truck. i was able to gain my balance and step down from the running boards without doing any injury. i am of average height and weight appropriate. when i examined the handle i was shocked to see the only mounting involved was plastic with a bolt through it screwed to the door frame. this in no way should be classified as an appropriate assist handle to aid one in the entry of the vehicle.
Complaint filed: 2017-08-28
Components: UNKNOWN OR OTHER
my vehicle stopped on the railroad tracks-the train was approximately 1 mile -or so away- the car just stopped-i then kept hitting on the gas peltal with no movement-so i took my seatbelt off and opened my door -to run away from the scene of the accident- but it was too late the train struck in front of my passenger door-i was suppose to die that night-they reached out to my family-but by the grace of god i am still alive-still live with the injuries that were sustained-
Complaint filed: 2017-07-05
Components: STRUCTURE
rear axel broke in half while driving down a flat road. ford dealerships telling me it will take at least a month to fix. no talk of providing a rental vehicle. they were even saying they might or might not pay for fixing it. i called ford customer service who said i would get a day car rental and if it takes longer than a day, the dealership needs to get a rental preapproved by ford and pay for as long as it takes to repair. she said to call them that they were waiting to set things up. i called them, was transferred to 3 people and then a voicemail. left message and no one called. i then called back and they said i would be transferred to head manager and again given a voice mail. i called the customer service again and explained all this. the guy answering was breathing on the line, would not say anything or respond after i had finished and put me thru to survey which i gave him all 1s. i called back and a case was opened. i need help. please help
Complaint filed: 2014-08-19
Components: SERVICE BRAKES
i was backing my boat down the boat ramp when the brakes went to the floor. parked the truck and seen a puddle under driver side rear tire area. drove home slowly on back roads and pulled it into my garage to see where the leak was coming from. found the brake line rusted above the frame just before it turns to come down to the block that connects to the rubber line. i spliced in a new section of brake line, bled the brakes and ok again. welcome to wi *tr
Complaint filed: 2014-05-05
Components: SERVICE BRAKES
rubber brake hose on passenger side front ruptured causing all brake fluid to drain from system. upon inspection it was found the driver side rear rubber brake hose was near failure. ford service technician indicated that he had seen several failures on ford escapes. this failure causes the brakes to fail completely with no brake pedal response. *tr
Complaint filed: 2014-08-27
Components: ELECTRICAL SYSTEM
the speedometer does not work on my windstar. it works on some days but others gets stuck or all the needles in the dashboard go back and forth really fast. it has caused one of the needles (for rpm's) to brake in order for me to put the windstar into park. *tr
Complaint filed: 2016-08-02
Components: STRUCTURE
rear frame rusted badly. was repaired was costly as well as rear bumper.
Complaint filed: 2015-02-14
Components: AIR BAGS
my airbag light has been on for no reason i had 68,000 miles at that time, dash board starts to show cracked lines, and the sun visor is so flimsy on the driver side, it was replaced under warranty because it cannot hold to its position it falls down and block the driver vision, the truck was fairly new at that time. now the passenger side sun visor has the same problem. talked to dodge usa about all this problem but they said my vehicle is not included on any recall.hope you can help there is a safety issue on this problem. note: this vehicle has never been in an accident thank you *tr
Complaint filed: 2017-07-05
Components: STRUCTURE
tl* the contact owns a 2003 kia optima. the contact stated the vehicle was taken to dulles motorcars located at 107 catoctin cir se, leesburg, va 20175, phone number: (703) 777-7077, for a routine oil change and safety inspection, there it was informed by the technician of severe corrosion and cracks in the sub frame and the vehicle was unsafe to be driven. the contact stated that the vehicle has been at the dealer for several weeks without repairs being completed. the manufacturer was made aware of the failure and informed the contact that the vehicle was not included in nhtsa campaign number: 09v183000 (suspension). the failure mileage was approximately 123,000.
Complaint filed: 2014-09-19
Components: VEHICLE SPEED CONTROL
tl*the contact owns a 2005 chevrolet trailblazer. the contact stated that while driving at 35 mph, the accelerator pedal was released but the speed failed to decrease. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the vin was unavailable. the approximate failure mileage was 127,000. djr
Complaint filed: 2015-07-24
Components: STRUCTURE
i have a large rusted hole underneath the drivers floorboard. it is approximately 5" wide x 12" long. there is a hard plastic piece that is now dragging on the ground and the insulation is ready to fall out. this is a safety concern because my feet are about to poke through the floorboard allowing exhaust into my car. i have a call into the attorneys for the class action lawsuit and will not be buying another nissan because of their lack of concern for this known issue.
Complaint filed: 2014-07-03
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
intermittent problem of dash cluster lights, steering wheel control lights,gear selector lights,climate control lights going completely out or in operative. turning headlamp switch to on position vs. automatic setting makes no change in problem. intermittent nature is also tied to display in radio flashing bright a few times and then all affected lights going out. *tr
Complaint filed: 2016-08-28
Components: VEHICLE SPEED CONTROL
loss of accelerator due to bad throttle position sensor/throttle body. when you ease off the accelerator the vehicle will lose all throttle response. then you have to "work" the accelerator in and out until it starts responding again. it happens on take off or anytime you back off on the accelerator. it has cut off on me trying to pull out into traffic and i almost got hit! it has happened on the interstate and i had to try to work my way over with no throttle and try not to get run over! it now happens every time i drive it. toyota doesn't sell a new tps for this vehicle now ( a $40 to $50 part)toyota will be happy to sell me a new throttle body for $1400 and that doesn't include labor. i thought manufacturers were required to provide parts for their vehicles.
Complaint filed: 2015-02-11
Components: ELECTRICAL SYSTEM
1999 oldsmobile alero. consumer attempted to get vehicle fixed due to a recall and was unsuccessful. *ta
Complaint filed: 2015-10-20
Components: STRUCTURE
tl* the contact owns a 1999 toyota tacoma. the contact stated that while driving at approximately 30 mph, a loud pop sound was heard and the vehicle jerked violently. the vehicle was taken to an independent mechanic where it was diagnosed that the rear frame was severely corroded and detached. the contact mentioned that the whole frame needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 160,000.
Complaint filed: 2018-09-03
Components: STRUCTURE
the ac drip tube is aimed right at the front passenger side subframe and rusts it out over time. just recently i had the subframe totally fail and snap in half due to this rust. the scary part was that i had just gotten off the highway and was only going 5 mph when it happened. if it had happened five minutes sooner this would have been a much worse situation. notice in the picture i attach that the whole corner of the subframe is rusted out even though the rest of the frame and body is rust free. this happened while making a turn in a flat parking lot at about 5 mph. this is a well-documented issue on all 97-02 honda accord and 00-03 acura cl vehicles since they are the same body/platform. i went to a junkyard recently to see if i could find a good subframe to replace mine with and every single honda accord and acura cl in the lot was rusted out exactly the same way. this clearly is a safety issue since the subframe has three of the four engine mounts on it and the suspension is all connected to it as well.
Complaint filed: 2019-04-30
Components: FUEL/PROPULSION SYSTEM
i just purchased a used 2003 mercedes-benz e55 amg. upon driving it home from the state where i purchased it, i smelled a strong fuel smell. this is strong inside the cabin and also outside the cabin, to the point that others around the car noted the fuel smell. i can smell it while driving and when the car is stationary. a google search indicated that there was an investigation into this years ago and mbusa offered an extended warranty of an additional 5 years beyond the initial 10 years in lieu of having a court require a full recall. after, further investigation on my part, i learned that it is not a matter of if but when this will happen to your w211 vehicle. i called my local mercedes-benz dealer and they told me that the extended warranty for the fuel system on my car ended last year. i do not know why the previous owner(s) did not take care of this problem. maybe they did not know about the extended warranty. this should have been a full recall! this is a health and safety hazard. i have asthma and i am now afraid to drive this car due to the potential health risk involved. mbusa should not have been able to wiggle out of fault on a very poorly designed fuel system by offering the extended warranty that only gave owners a few years to learn about it and also get the work done.the extended warranty was finally offered by mbusa in 2015, only giving the previous owner of my car a few years to learn about the warranty and get the work done. not to mention that my car went through several owners during that time frame. meaning that the owners did not own the car long enough to discover the issue and find out about the extended warranty. there is a good chance these owners never received a letter from mbusa about the extended warranty. as a matter of fact, my car was actually in italy when the extended warranty was issued. it was later brought back to the us.
Complaint filed: 2015-09-23
Components: AIR BAGS
tl* the contact owns a 2003 toyota tundra. the contact received notification of nhtsa campaign number: 15v285000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2015-04-25
Components: ELECTRICAL SYSTEM
ignition lock cylinder came out and stuck to key. always treated gently and carefully. this is a very common problem because of poor outsourcing, dealers don't care. harley still won't accept email on their own website. this fact makes it quite clear they want no evidence of correspondence regarding customer complaints. it's 2015.you'd think they would actually receive email from people by now? *tr
Complaint filed: 2016-09-27
Components: ELECTRICAL SYSTEM
car had electrical malfunction the odometer keep having equal numbers alot of the time. also acceleration kept changing on its own. as i was driving and also on the highway going towards oregon. in july of 2016. *tr