vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2019-07-29
Components: ENGINE
tl* the contact owns a 2004 chevrolet impala. the contact stated that when he was driving at 60 mph, heat started coming through the air ducts and the vehicle was shut off without warning. the contact was able to pull over and upon lifting the hood to check the engine, flames began disbursing from the engine's manifold. the contact then grabbed a floor mat from his vehicle and extinguished the flames. the contact then restarted the vehicle and the check engine light illuminated, the contact then drove the vehicle to a parking lot. no police or fire report was filed and no injuries were reported. the dealer neither the manufacturer have been informed of the vehicle failure. the failure mileage was 170,000. *tr consumer stated you could observe the oil pours out the valve cover and failed to mention it was more the front gasket than back.*jb *tr 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'*jb
Complaint filed: 2014-05-22
Components: ENGINE
driving on interstate road and the vehicle ceased running. pulled off road and had to be towed back to garage. no vehicle function worked except emergency flashers. vehicle just "died" and stopped operating. *tr
Complaint filed: 2014-10-29
Components: AIR BAGS
tl* the contact owns a 2002 honda civic. the contact stated that the vehicle was taken to a dealer to be serviced under nhtsa campaign number: 14v349000 (air bags), but the part was not available. the dealer was unable to provide an estimated date for when the part would become available. the manufacturer was notified of the delay. the contact had not experienced a failure.
Complaint filed: 2016-11-08
Components: SERVICE BRAKES
on sunday november 7th i was riding my 2005 bmw k1200s on a roundtrip from little rock, ar to petit jean mountain state park. approximately 20 miles from home on hwy 300 near the little italy township i experienced complete brake/abs failure while trail braking through a turn. this is a road with several steep and tight hairpin turns and very limited/non-existent runoff room. i ran wide on the next corner and ended up crossing the double yellow and was nearly hit by an oncoming car. fortunately i was able to use the gearbox to downshift and used engine braking to slow my motorcycle down to a safe (already below the speed limit) speed. i pulled over once i came to a short straight section of hwy 300 that had a shoulder. i turned my motorcycle off and turned it back on, but braking power was not restored. i called a close friend to bring a trailer and we towed my motorcycle back to my garage. i have been a rider for 30 years and have owned many types/brands of motorcycles. this is the first time i have ever lost braking power on any motorcycle. this is unsafe and unacceptable. it is also a shame because this is a high-performance motorcycle saddled with an incredibly unsafe braking/abs system. i could not in good conscience sell this motorcycle to someone else at this point with this design flaw in the braking system. i should note that my 2005 bmw k1200s was bought at a bmw motorcycle dealer in bentonville, ar in march, 2016. the motorcycle had 4,300 miles on it when i bought it. it was sold originally/serviced by the same dealer. the motorcycle currently has a total of 5,800 miles on it. i have included below a picture of the motorcycle in the condition i bought it back in march, 2016. as you can see this was/is not an abused motorcycle. i fail to understand why bmw motorrad usa has not instituted some sort of recall/buy-back program for these motorcycles.
Complaint filed: 2015-02-26
Components: AIR BAGS
tl* the contact owned a 2001 ford f-150. the contact stated that while driving at 35 mph, the vehicle skidded on black ice and crashed into a tree. the air bags failed to deploy. the contact did not sustain any injuries. a police report was filed. the vehicle was destroyed. the manufacturer was not notified of the failure. the approximate failure mileage was 180,000.
Complaint filed: 2016-08-26
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1998 jeep grand cherokee. the contact stated that the alarm activated randomly, the headlights flashed and the computer displayed that all doors were open when they were closed. in addition, the contact mentioned that the brand new battery that had been installed became inoperable. the vehicle was taken to an independent mechanic but the failure was unable to be diagnosed. the manufacturer was made aware of the failure. the failure mileage was 230,000.
Complaint filed: 2015-02-23
Components: POWER TRAIN,VEHICLE SPEED CONTROL
vehicle has been serviced several times since first occurrence in september 2014. "reduced engine power" and service engine soon signals appear on vehicle panel causing engine power to be reduced in a matter of seconds. has happened to me going 10mph, 55mph, and 70mph on highway, causing a near rear collision because i lost power so quickly. i have had it serviced 6 or 7 times since september 2014 and this issue is not getting resolved. throttle body sensor replaced twice, throttle body harness replaced, all wires, and sensors have been cleaned and thoroughly inspected. reduced engine power occurs weekly even after being serviced. *tr
Complaint filed: 2014-10-29
Components: ELECTRICAL SYSTEM
the oil pressure gauge on my instrument cluster is faulty. i was driving down the interstate at about 75mph when i notice it was pegged out. i immediately pull off to the side of the road and turn my truck off thinking something was wrong with my oil pressure when i found out that it was the gauge that was faulty. after doing some research on the internet, i found out that a lot of people were having problems with their instrument clusters. *tr
Complaint filed: 2015-05-22
Components: AIR BAGS
my son was parking his car at a state park and driving less than 2 miles a hour when the passenger airbags deployed. several people heard the loud sound and ran over to see if anyone was hurt. his girlfriend's arm became red, with a rash and swollen. the seat and headliner are now damaged, and it would cost more to replace the airbags, seat and headliner than the car is worth. the insurance co will not cover the cost because there was no accident. now, he will need to purchase another vehicle. there have been at least 107 reported complaints regarding airbags for 2001-2003 vw golf and jetta. if my son had been driving on a main road or highway, this incident could have caused an accident. there should be a recall on the airbags before someone gets seriously hurt, if that hasn't already occurred.
Complaint filed: 2015-03-02
Components: SERVICE BRAKES
tl* the contact owns a 2003 ford taurus. the contact stated that while driving at approximately 65 mph, the brakes failed without warning. in order to stop the vehicle, the contact had to force the vehicle into park and no warning indicators illuminated. the failure recurred on several occasions. the vehicle was taken to an independent mechanic but was not diagnosed or repaired. the manufacturer was not made aware of the issue. the failure mileage was 150,000.
Complaint filed: 2015-09-23
Components: ELECTRICAL SYSTEM
2002 chevrolet malibu. consumer writes in regards to ignition switch recall notice. *smd the consumer was under the impression, the dealer was going to replace the ignition switch. however, they only replaced the key ring. *jb
Complaint filed: 2015-04-15
Components: STRUCTURE
tl* the contact owns a 2004 ford escape. while driving at approximately 40 mph, there was a loud noise emerging from the rear passenger side of the vehicle. the vehicle was taken to an independent mechanic, who diagnosed that the rear passenger strap mount was rusted and the rear passenger wheel well needed replacement. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 121,000. updated 6/8/15*cn the consumer stated the rear passenger side wheel well rusted and created a big hole, which caused the top stress mount to fall down. updated 06/11/15*jb
Complaint filed: 2016-11-22
Components: STRUCTURE
tl* the contact owns a 2004 toyota 4runner. the contact stated that part of the vehicle's frame was rusty. the front cross member that supported the skid plate was missing and needed to be replaced, not repaired. the vehicle was taken to an independent mechanic where it was determined that the vehicle was structurally unsound. the manufacturer was not notified of the failure. the failure mileage was 74,500.
Complaint filed: 2014-08-13
Components: SERVICE BRAKES
while coming to a stop a brake line failed due to corrosion. i was very fortunate that i was not pulling my trailer. after inspection i would say that all of the brake lines are corroded and are near the point of failure and will need to be replace. *tr
Complaint filed: 2021-06-29
Components: UNKNOWN OR OTHER
sunroof glass flew off the vehicle. it hit a car behind me. was driving about 60 mph. happened june 29, 2021 at approximately 10:45 am.
Complaint filed: 2015-03-30
Components: STRUCTURE
the back lift gate was crack with out accident, ford should recall. *tr
Complaint filed: 2015-04-20
Components: STRUCTURE
tl* the contact owns a 2002 nissan pathfinder. while driving at approximately 35 mph, the vehicle swiveled to the right. the vehicle was taken to an independent mechanic, where it was diagnosed that the frame rotted out and the vehicle should not be driven. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 197,000.
Complaint filed: 2015-12-07
Components: ELECTRICAL SYSTEM
air bag inoperable and non functioning horn due to bad clock spring, other years have this same problem yet this year truck has not been recalled. i purchased this truck several months ago and will be correcting the issue on my own.
Complaint filed: 2016-12-03
Components: AIR BAGS
i just tried to trade in my vehicle today and the dealer declined it due to a recall notice. i in fact had all the airbags replaced in september 2016 due to a recall notice and never even knew anything about this 2004 recall! thanks honda!!! do the new airbags not take precedence over this recall? can you please take this off of the nhtsa website so i can sell my car?
Complaint filed: 2015-05-21
Components: AIR BAGS
tl* the contact owns a 1995 honda civic. the contact stated that the front driver side air bag deployed without incident. the failure occurred while the contact was traveling 20 mph on smooth pavement. the failure caused the contact to crash into a ditch. the contact sustained neck injuries and received medical attention. a police report was not filed. the vehicle was able to be towed and repaired. the vehicle was taken to a dealer, but they were unable to determine why the air bag deployed. the air bags were not replaced when the vehicle was repaired. the vin was not available. the failure mileage was 150,000.
Complaint filed: 2017-05-01
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet silverado 1500. while driving 80 mph, the speedometer failed to display the proper speed intermittently and would display zero while the vehicle was being driven. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 106,000.
Complaint filed: 2015-08-27
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 kia optima. the contact stated that the keyless entry ability failed to work for the past three years. the contact mentioned that the rear doors failed to unlock when utilizing a key or manually. the vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 87,000.
Complaint filed: 2016-10-21
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the contact was unable to determine when the vehicle would be repaired. the contact was to check with the manufacturer to determine when the parts would be supplied to the dealer. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2014-07-21
Components: ELECTRICAL SYSTEM,AIR BAGS
suddenly, the clock spring in the steering column failed. i had no horn, cruise control and the air bag light came on. i had it replaced at a cost of $475. after repair i inspected the bad clock spring. the printed circuit spring cable came loose from its outer connector. i don't believe that it was anchored properly or it was improperly designed. i know of 2 other people who had the same problem with chrysler cars. since the horn and airbag failed due to this part i believe that it is a safety problem. *tr
Complaint filed: 2019-12-12
Components: ELECTRICAL SYSTEM
the left window goes down but not in going up =stop in the lower part
Complaint filed: 2015-03-30
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 2500. the contact received notification of nhtsa campaign numbers: 14v770000 (air bags) and 14v354000 (air bags); however, the contact was unable to have the vehicle serviced under the recalls because the parts needed to perform the repair were unavailable. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2015-04-01
Components: AIR BAGS
tl* the contact owns a 2003 honda cr-v. the contact received a notification of nhtsa campaign number: 14v351000 (air bags). the contact stated that the part needed to remedy the vehicle was unavailable. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2014-06-25
Components: ELECTRICAL SYSTEM
the keys to the ignition switch have worn down so much that they will not work. i purchased new key blanks, went to the dealer and had them copy the keys. the dealer had to run the keys through the machine twice to cut them properly. the new keys work, but a very great deal of friction is felt when the key is inserted or removed. the key drags badly in the ignition switch lock. the ignition switch has worn out. *tr
Complaint filed: 2015-03-31
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 chevrolet monte carlo. the contact stated that the vehicle stalled several times without warning. the vehicle was taken to the authorized dealer more than five times. the technician was unable to replicate and diagnose the failure. the contact received notification of nhtsa campaign number: 14v400000 (electrical system) years after experiencing the failure. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was not available.
Complaint filed: 2016-11-10
Components: SERVICE BRAKES
lost brakes.brake line rotted out.got into accident.no help from gm
Complaint filed: 2017-12-23
Components: AIR BAGS
"takata recall". i received an airbag safety recall back in oct 2013. i took the car to kuni westside inifiniti, lynnwood, wa. they completed the recall with inflator -air bag, as-k8e61-7994d. i am unaware as to which air bag was replaced. recently the air bag indicator light on the dashboard started flashing. i called the dealership and was informed that there was no recent recall, just the one back in 2013. they informed me to make an appointment and they would check it out. the dealership is approx 80 miles away from my home. i am 88 yrs old and i have yet to take it in. what is the "flashing light" telling me???
Complaint filed: 2024-01-16
Components: STEERING
the contact owns a 1998 chevrolet corvette. the contact stated that while the vehicle was with a local transmission mechanic for service, the technician was reversing out of the service bay when the service column warning light illuminated. no other warning lights were illuminated. the vehicle was towed to another local mechanic but was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 59,565.
Complaint filed: 2014-11-09
Components: AIR BAGS
driving on the longbeach freeway when both airbags exploded. there was no one to help me with the problem that i could find, nor could i find anyone to fix the problem with my 2002 nissan altima. i got a number of bruises to my face and body. have witness and daughter. we were told that there were problems in the past on recalled bags but nothing for 2002 nissan altima's. *tr
Complaint filed: 2019-12-18
Components: STRUCTURE
corrosion on chassis
Complaint filed: 2017-10-03
Components: STRUCTURE
my truck frame has rusted through just behind the right rear wheel! this is a 2002 ford f150 supercab that has only 75500 miles on it. the frame broke just after i left the interstate and drove to my son's house. i inspected the truck and saw the break in the frame as i described. a picture is attached. i was lucky not to have wrecked on the interstate! what is going on with ford that the chassis rusts through like this!!! what is going on with ford?
Complaint filed: 2015-01-22
Components: FUEL/PROPULSION SYSTEM
the vehicle smelled of gasoline and needed to have the fuel pump repaired, spending 700 dollars out of pocket. *tr
Complaint filed: 2017-01-21
Components: SERVICE BRAKES
the abs and parking brake light come on after driving. the only way to clear the lights is to turn off the vehicle and turn this back on. the lights will eventually come back. the concern is are the brakes actually having an issue. system has been given an overhaul: pads, rotors, new master cylinder, brake fluid bleed and refill, and the issue persists. no none fixes from mechanic.
Complaint filed: 2014-07-08
Components: SERVICE BRAKES
i have not had an accident yet, but the brake lines on this vehicle are badly rusted. since it is used to tow a boat, it could become unsafe to drive if the lines should rust enough to fail. a braking accident while towing a 3000 lb. boat could be particularly nasty. the brake lines on this vehicle have corroded far more than other vehicles of the same approximate age. *js
Complaint filed: 2016-02-10
Components: STRUCTURE
i took my truck for a frame inspection, frame was rend endeared unsafe and rusted all the way through. body engine are intact. new frame is 10,000.00. the mechanic told me their were numerous complaints about this years frame. he said the metal was dipped correctly. i can obtain a written report. i also called mitsubishi they said they could not offer any compensation.
Complaint filed: 2020-07-22
Components: ELECTRICAL SYSTEM
while shopping my f250 tryed to burn down in parking lot 2nd time at a school soccer game and 4 the third time right in front of my house and still after thousands in repairs still same issue ford needs to man up an address this situation. [xxxx] key never in truck all three times this has occured redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Complaint filed: 2016-08-26
Components: STRUCTURE
frame is rusting through at the upward bend towards the rear tires on both sides. issue is constantly reported online, in forums, with endless numbers of pictures. this is a serious safety concern as it compromises frame integrity. this issue is usually noticeable from the outside but in my case it is rusting from the inside out so if i hadn't caught it i would be in danger.
Complaint filed: 2015-01-23
Components: ELECTRICAL SYSTEM
i can remove the key from the ignition at any time any speed and any condition. *tr
Complaint filed: 2016-08-18
Components: AIR BAGS
2004 toyota rav 4. consumer writes in regards to dealership poor communication to schedule airbag recall repair appointments and to order driver side airbag replacement parts. *smd
Complaint filed: 2016-04-02
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
the speedometer and all other gauges except the gas gauge have stopped working.
Complaint filed: 2015-07-07
Components: ENGINE
the intake manifold on my 1999 lincoln town car developed a crack and began leaking all over the engine . we bought the car in 2008 and the manifold had not been changed and we knew nothing of the "settlement" with ford to replace them. i contacted ford and they told me that agreement ended march 16, 2006. now the ford dealer wants $1000 to replace it. why should the car owner have to pay an excessive amount when ford is responsible for installing plastic in an engine compartment that gets hot and is bound to crack at some point. just a warning . don't buy a town car without checking on recalls, bulletins, and settlements.
Complaint filed: 2019-03-05
Components: ELECTRICAL SYSTEM
electrical fire front passenger side after vehicle was turned off while pumping gas.
Complaint filed: 2016-09-16
Components: AIR BAGS
the air bag light on dash flashes. this has been going on for years. i have had it checked numerous times by an authorized toyota service dealer and they used to mess with some wires under the drivers seat until the light stopped flashing. that fix last for a few months and then the flashing light returns. this situation has never been resolved which leaves me to wonder if i have air bag protection or not. luckily i have had no major accidents ,for i suspicion that if i did those air bags would not deploy. i need to resolve this safety issue !
Complaint filed: 2014-02-27
Components: ENGINE AND ENGINE COOLING
cracked "y" pipe is leaking diesel exhaust fumes into cab of truck. this occurred previously when the truck was under warranty back in 2004 but now it is not under warranty nor is there a recall. i have brought this up to several dealers in the area but unless it is under warranty they won't cover the repair. however, i feel it is a major safety hazard which i feel should be addressed immediately, as diesel fumes are linked to cancer or could leak to an accident if someone is overcome by the fumes, which could lead to a death. please look into this hazard and let me know if you have any questions, i would be happy to answer. i do know from talking to mechanics that this does occur often in these trucks.
Complaint filed: 2015-10-27
Components: UNKNOWN OR OTHER
the frame is cracked on both sides behind the rear springs.
Complaint filed: 2014-04-28
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
i purchased. this car in august 2013 before i got the car has 20 miles down the road the brake light came on subsequently both the abs and the emergency brake light has come on and off the abs light is on most of the time and there is a noise when breaking my mechanic doesn't know what it is and i have found out that this is a recall problem on other vehicles by calling the ford dealer and looking online. this particular van is not covered but it's clearly having the same problem. the speed control stop working within three or four months of my having the car as well. and the rear wiper doesn't work and i'm very suspicious as to why. *js
Complaint filed: 2015-03-26
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1998 pontiac grand prix. the contact stated that the key would remain stuck in the ignition switch without warning. the failure recurred multiple times. the vehicle was taken to the dealer where it was diagnosed but not repaired. the details of the diagnostic testing results were not available. the manufacturer was not notified of the failure. the failure mileage was 107,000.
Complaint filed: 2015-03-09
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
passat began to accelerate under no pressure to pedal. passat started to accelerate fairly slowly but steadily at first, then it increased. it wasn't possible to decelerate/no pressure on the brake pedal stopped the acceleration. it began to reach an unsafe speed then i began to downshift and to apply the brake in sequence to slow the passat, then i tried to slow the vehicle to coast it onto the shoulder, but the speed remained too high to halt the car. having no other way to slow the vehicle, i started to downshift and to apply extreme pressure to the breaks, and was able to slow the vehicle enough after several miles of downshifting and riding the breaks to reach a point at which i could shift the car into neutral, then began coasting it up a long driveway while the engine continued to race and rev. i then dropped the car into neutral and engaged the emergency break, then forced the trans into park and shut the passat off. the front breaks were both glowing, with the driver's side having burst into flames as a result of the friction and heat from having ridden them for several miles. shop that examined the passat assessed that the throttle body control module had failed and wasn't communicating with the main on-board computer, and that this type of problem had been seen before on other volkswagen models of the same era. technician indicated that this was the third time that he'd seen this failure. it apparently usually results in the car coming to a stop although there are other cases customers reported that resulted in the uncontrolled acceleration that i experiences. the breaks and other internal components were significantly damaged as a result of the accident/throttle body failure, and the vehicle had to be scrapped. someone should research this further as this is a potentially fatal issue. please contact me if any further information is required to investigate. *tr
Complaint filed: 2019-05-09
Components: POWER TRAIN
2004 dodge ram 1500 date of mfr is 02 - 04 (february 2004), which falls in the recall on the pinion nut, nhsta recall 14v796000, chrysler recall p77, which states pinion nut may come loose due to undersize spline on the pinion gear. the date of manufacture for the recall falls between january 28, 2004 through august 3, 2005. the recall statement only states 2005 model years, yet the date range for the recall also include 2004 and 2006 model years. recently i have had the pinion nut on my truck come loose to the point the drive shaft fell off and the result of it also ended up a destroyed transfer case. unaware of the recall because i never received a recall due to the fact that the recall only included 2005 model years, when in fact 2004, 2005, and 2006 model years are effected by the recall and owners of all years should have received a recall notice but did not, due to the verbage of the recall. i was made aware of this recall through other means after the incident of the pinion nut coming loose on my truck several days later. the recall needs to be revised to include 2004 and 2006 model years where the date of mfr includes 01-04 to 08-05 (january 2004 through to august 2005). this recall effects the dodge ram pickups with chrysler corporate 9.25 rear axles. at the time of my incident, the vehicle was in motion on a city street, as i was attempted to turn off the city street into a parking lot. my truck is currently being worked on my by mechanic and will remain so. i am highly disappointment at chrysler in the fact that this issue was overlooked and consumers are in 2004 and 2006 model years and may be unaware of the situation. the date of mfr on my truck is 02-04, falling within the date of manufacture vehicles for the 14v796000 recall.
Complaint filed: 2016-08-01
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 honda pilot. the contact received a notice for nhtsa campaign numbers: 15v370000 and 15v320000 (air bags); however, the parts needed were not available. the contact believed that the manufacturer exceeded a reasonable amount of time to provide the recall repairs. the dealer and manufacturer were made aware of the delay. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2015-10-15
Components: AIR BAGS
tl* the contact owns a 2004 ford ranger. the contact received notification of nhtsa campaign number: 15v322000 (air bags); however; the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was aware of the issue. the contact had not experienced a failure.
Complaint filed: 2014-09-29
Components: SERVICE BRAKES
i was driving to work in the morning on 9/23/14 and went to apply the brakes to slow down, when the brake pedal went all the way to the floor. i was able to slow down while down shifting the transmission and narrowly missing hitting the vehicle in front of me. i pulled over and noticed brake fluid leaking from beneath the brake master cylinder. i purchased a large bottle of brake fluid from a gas station and continued to fill the brake reservoir until i made it back to my local auto repair facility. during the shop's investigation, they discovered that a steel brake line had burst due to rust. in further investigation they noticed that all steel brake lines needed to be replaced, because they were nearly rusted through. i authorized the repair at a cost of nearly $1000.00. i have owned many vehicles that were much older than this truck that never had any issues with brake line rust or failure. this is a safety concern due to the sudden nature of the failure. without any warning this could have resulted in a crash. i consider myself lucky, but if this is not addressed in this line of gm trucks someone could seriously get hurt or worse. *tr
Complaint filed: 2016-10-21
Components: STRUCTURE
hinges broke; doors are unsafe.
Complaint filed: 2014-10-23
Components: ENGINE
another spark plug blew out of cylinder head taking threads with it. possible fire hazard as fuel spews into engine compartment with live sparks close by. *tr
Complaint filed: 2018-08-24
Components: AIR BAGS
this vehicle is no longer on the road. it was given/no money to a junkman 5 years ago. please we have tried to stop the notices and calls. please let motor vehicle know that this car is no longer on the road. we have called honda several times to stop these notices.
Complaint filed: 2015-01-24
Components: STRUCTURE
i took my vehicle for a back brake inspection. it was found that the underbody of the vehicle was severely corroded with rust and some underbody framework rotted through. the structure of the vehicle was declared unrepairable and unsafe to drive due to underbody rust and corrosion to the metal. *tr
Complaint filed: 2015-09-22
Components: SERVICE BRAKES
tl* the contact owns a 2002 gmc sierra 1500. while driving approximately 25 mph, the brakes failed. the vehicle had to be towed to a independent mechanic where it was diagnosed that the brake hose needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the vin and failure mileage were unknown.
Complaint filed: 2014-02-19
Components: ENGINE AND ENGINE COOLING,STRUCTURE
engine cradle is rusted to the point it will not support the engine. *tr
Complaint filed: 2015-03-24
Components: AIR BAGS
tl* the contact owns a 2004 honda odyssey. the contact stated that the recall notice for nhtsa campaign number (air bag) was received in march of 2015. after contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. the contact had not experienced a failure.
Complaint filed: 2018-11-29
Components: STRUCTURE
my vehicle has excessive frame rust on the passenger side middle of frame and has a hole. i'm concerned the frame may split in half while driving.
Complaint filed: 2022-02-10
Components: STRUCTURE
the contact owns a 2005 chevrolet trailblazer. the contact stated while driving 50 mph with a fully loaded pull behind 6x12 u-haul trailer hitched to the vehicle on the highway, a tractor trailer drove by at 70 mph, and the wake turbulence from the tractor trailer caused the u-haul trailer to fishtail, the vehicle and trailer did a 180-degree skid, spun around, and then jackknifed; causing damages to the u-haul trailer and the vehicle. there were no injuries sustained. the contact was concerned about the safety of the design of the u-haul trailer. the contact stated that the u-hauler trailer was not designed with the proper wheel and axle configuration which caused the trailer to be unsafe while driving over bumps or depressions on the roadway. the contact stated that he was advised by the south carolina state patrol to file a collision report. the contact had not yet contacted u-haul to report the failure. the vehicle was still drivable and was driven to the residence. the vehicle was not yet repaired. the vehicle manufacturer was not notified of the failure. the approximate failure mileage was 208,000.
Complaint filed: 2016-11-05
Components: SERVICE BRAKES
periodically, when driving, the "abs", "brake", and the "anti slip regulation" lights will flash with an alarm sound that lasts around three seconds and the lights go off. this happens when the car is running and has happened on the highway and while stopped. there is no difference in the way the car handles, drives, or brakes during and after this occurs. on one instance the "anti slip regulation" light stayed on and i had to stop and shut the car off. when i started it again, the light was extinguished. this has been going on for 3-4 months and only happens about once a week.
Complaint filed: 2015-01-29
Components: AIR BAGS
tl*the contact owns a 2004 toyota corolla. the contact received notification of nhtsa campaign numbers: 14v312000 (air bags) and 13v029000 (air bags) however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2014-12-30
Components: STRUCTURE
tl* the contact owns a 2001 ford windstar. while the vehicle was being serviced, an independent mechanic discovered that the rear and front subframes were severely corroded. in addition, the front subframe exhibited a hole on the driver side and the rear axle was fractured. the vehicle was repaired under nhtsa campaign number: 11v030000 (structure), but the subframes were not repaired. the manufacturer was made aware of the failure. the failure mileage was 91,120. updated 02/18/15*lj updated 10/2/2015*js
Complaint filed: 2018-12-07
Components: STRUCTURE
i was driving down the road while working one day last summer and the rear crossmember completely rotted away and fell off my truck taking the evap emissions canister with it when it went i was going 45 and luckily i saw it and heard it and no one was behind me but the frame in this vehicle has completely rotted away the crossmembers are all cracked or gone the frame rails are split and it will not pass inspection this year and i also lost the stair tire mount while driving the rear exhaust and the catalytic converter heat shield all while driving some on the highway i am disabled recently and can't afford a new vehicle or repairs and there's no reason this should have happened at all i need the vehicle to make my physical therapy and doctors appointment weekly please help if you can thank you
Complaint filed: 2015-08-14
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. while in park, the air bag warning light illuminated and a warning chime activated. the vehicle was not diagnosed or repaired. the failure recurred on numerous occasions. the vin was included in nhtsa campaign number: 15v046000 (air bags) however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the failure mileage was 160,000.
Complaint filed: 2015-07-02
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 1500. the contact received a notification of nhtsa campaign number: 15v313000 (air bags); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified. the contact had not experienced a failure.
Complaint filed: 2017-04-06
Components: STRUCTURE
farmr rusted through truck was sitting at home parked when it broke through
Complaint filed: 2019-12-26
Components: STRUCTURE
the plastics used in the 2002 dodge ram interior are a safety issue. there is widespread evidence across the internet showing the dash breaking apart like mine. it is structurally unsound and dodge should find a safe solution. if i got into an accident sharp shards of dash flying around is more likely to cause injury than the impact of the crash.
Complaint filed: 2015-03-09
Components: ELECTRICAL SYSTEM
1999 pontiac grand am. consumer writes in regards to ignition switch issues. *smd the consumer stated the ignition lock cylinder was replaced on august 3, 2005. *jb
Complaint filed: 2022-06-16
Components: STEERING
the contact owns a 2003 bmw z4. the contact stated while driving at various speeds in hot weather, the steering wheel became difficult to turn and would also jerk the vehicle into the next lane. the contact stated no warning light was illuminated. the contact was able to drive to the residence. the contact took the vehicle to the local dealer, where it was diagnosed with needing the battery to be replaced. the dealer replaced the battery however, the failure recurred. the manufacturer had been informed of the failure. the failure mileage was approximately 24,000.
Complaint filed: 2015-06-16
Components: POWER TRAIN
tl* the contact owns a 2001 lexus rx300. the contact stated that the vehicle failed to shift into reverse. the vehicle was taken to an independent mechanic who diagnosed that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 162,000.
Complaint filed: 2015-11-17
Components: AIR BAGS
takata recall: tl* the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v313000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. the contact was not experiencing a failure. vin tool confirms parts not available. updated 04/04/16*lj
Complaint filed: 2021-10-18
Components: STRUCTURE
frame is rotten. recently purchased truck from a private party. did not notice frame rust at time of purchase. it is bad. can fit more than a marble through the hole in picture. read up on it online. common problem. upon going underneath truck all frame is decaying. it appears it may have previously been sealed. which may have cracked away and trapped moisture in just making problems worse. on top of that one thread i read stated guy took his truck to dealer and they told him by law they could not let him leave due to rust issue. mine is an 2003 toyota tundra sr5 access cab 2wd terminator edition. please help. i was also able to look up on toyota website under owners and found a shop stated not safe to drive or even lift in november of 2020. and since then truck has only had about 700 miles put on. 120 miles was from guy driving it to me to sell to me. i’m now worried if i drive this in it’s current state that at any time it could break and cause an accident.
Complaint filed: 2015-09-03
Components: POWER TRAIN,ENGINE
tl* the contact owns a 2014 jeep grand cherokee. while driving 65 mph, the vehicle shifted gears automatically and jerked roughly. in addition, the transmission failed and the vehicle lost power. the contact was forced to stop at the middle of the road, turned off and restarted the engine, and coasted to the side of the road. the transmission and check engine lights illuminated. the vehicle was restarted and taken to the dealer who diagnosed that the vehicle needed a new transmission; however, a new transmission would not be available until november. the manufacturer was notified of the failure and promised to work with the dealer and provide a rental vehicle. the failure mileage was 17,800.
Complaint filed: 2015-07-24
Components: SERVICE BRAKES
http://www.washingtonpost.com/news/morning-mix/wp/2015/07/22/car-hacking-just-got-real-hackers-disable-suv-on-busy-highway/ have you seen this? these fools should never have been performing tests like this in public highways. tests like this, should be done on closed courses. they did this for show and to get attention and could have been deadly. they should be locked up.
Complaint filed: 2017-07-21
Components: AIR BAGS
tl* the contact owns a 2003 jeep liberty. while driving 7 mph, the passenger and driver side air bags deployed inadvertently without warning. the vehicle was not taken to the dealer. the vehicle was not diagnosed or repaired. the contact pulled over to the side of the road. the contact sustained swelling on the right hand from the wrist to the fingers, and the left hand pinky finger was swollen and had bruises that required medical attention. the contact received notification of nhtsa campaign number: 15v046000 (air bags). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was contacted at 800-992-1997 and stated that they would send someone to inspect the vehicle. the following day, the contact received an email stating that there had been an open recall since february of 2015 and that the manufacturer would not be able to assist. the manufacturer was made aware of the failure and provided case number: 32023801. the failure mileage was approximately 169,000.
Complaint filed: 2016-04-16
Components: SERVICE BRAKES
problem: the steel brakes line going to the front and back ruptured at the same time during what was to be an emergency stop. they were on top of the abs module and were heavily rusted. hence, there was no braking except by pulling the emergency brake when i was cutoff by another car and had to jump the curb to avoid a collusion. luckily no damage to me or the car, except two ruptured brake lines. i was in chicago on city streets in the diversey sheridan road area. i had the damaged area replaced and traded in the car.unsafe. these lines should have been coated with some type of rust preventative compound.
Complaint filed: 2018-12-10
Components: STRUCTURE
the rust on the frame of my 2004 4runner is excessive and very concerning to me as i've had the local toyota dealership and my personal mechanic tell me not to drive it at all and if so keep it to a minimum. not sure what to do because that basically means the suv is no good. i was told there is a recall for that but after typing in my vin there was no frame recall. why is the rust so bad is my question and why are there other people dealing with the same thing, is also something i'm finding out. the suv's overall condition is great and it has fairly low miles (126,600) so the rust being so excessive is confusing. just looking for some help on what to do and what my options are because it's definitely a safety hazard.
Complaint filed: 2014-04-02
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
driving on grande blvd tyler tx, on my way to work, headlights turned off completely, turned the high beams on and the headlights came back on. *tr
Complaint filed: 2014-08-06
Components: ELECTRICAL SYSTEM
i purchased my envoy new with 243 miles have been the sole owner. my security light goes on off intermittently the vehicle won't start for 10-20 minute time periods. there is no apparent pattern w/when this will occur. i have been stranded in areas that i do not feel safe, oftentimes with my young children in the vehicle. i initially took the vehicle to albert gmc, where i purchased it (no longer in service, so exact date/mileage unknown). diagnostics returned multiple codes, all related to the security system. they recommended that i have the remote starter removed that was professionally installed 11/2008. r r car audio removed the remote starter ran all of the wiring to assure it was sound. i next went to automotive specialists. service history: 11/9/10: ran multiple diagnostics, unable to determine problem or replicate. 1/19/11: replaced ignition lock cylinder case, at my insistence, based on online forums. 3/11/11: ran multiple diagnostics, unable to determine problem or replicate. 5/6/11: replaced ignition starter switch, at my insistence, based on online forums. 9/23/11: multiple diagnostics, unable to determine problem or replicate. 9/19/13: replaced ignition starter switch (again), at my insistence. 11/18/13: shop had vehicle for a week, attempting to get the problem to replicate, without luck. i have spent a good amount of $ and time/inconvenience in attempts to remedy the starting issue. at gm's direction 6 weeks ago, i took the envoy back to a dealership,[xxx], had to pay another diagnostic fee, which only showed that the passlock sensor was bad. i had the passlock sensor replaced 1/19/11 experienced the starting issue again within 2 months. gm would not guarantee their part since it was not installed by an authorized dealer, even though it was a gm certified part. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2016-08-31
Components: ELECTRICAL SYSTEM
speedometer not displaying correctly. gauge sits at 30mph while at stop and while driving goes to 70+mph. turning the truck off and on does not fix problem. contacted chevrolet to see if there was a recall on this. there was no recall although i am seeing that there are other chevy silverado owners that have made complaints. local chevrolet dealer states approximately $600.00 to fix. have not fixed as of today. i feel this is a a safety issue that gm/chevrolet needs to fix.
Complaint filed: 2020-02-04
Components: STRUCTURE
tl* the contact owns a 2004 lexus rx. the contact stated that the dashboard was crumbling and melting. the failure was present near the passenger side airbag housing of the dashboard. the cause of the failure was not determined. the local dealer (butler lexus located at 4025 jonesboro rd, union city ga) and the manufacturer were notified but no assistance was offered. the failure mileage was 140,000.
Complaint filed: 2014-10-03
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 oldsmobile alero. the contact stated that the vehicle continuously failed to start. the vehicle was towed to a dealer, but was not diagnosed or repaired. the manufacturer was not notified. the vin was unavailable. the failure mileage was 213,500.
Complaint filed: 2014-03-27
Components: EXTERIOR LIGHTING
tl* the contact owns a 2002 toyota echo. the contact stated that a burning odor was present inside the vehicle while driving. the contact soon discovered smoke coming from the rear window brake light. the vehicle was taken to an independent mechanic who diagnosed that the rear window brake light socket and housing, which were made of plastic, had both melted from the heat of the light bulb. the failure was not repaired. the contact removed the light bulb from the socket. the manufacturer was not notified. the failure mileage was 70,000. updated 06/10/14 ma the consumer purchased the parts and vehicle has since been repaired. *tr
Complaint filed: 2016-07-18
Components: ELECTRICAL SYSTEM
my (generator cable - s177) alternator cable melting the fuse box and wires above the battery. my car needed a new alternator. my car does not always start even with a new battery and alternator. my car has shut down while driving on the highway. vw admits this is a known problem but will not do anything about it. i am the second owner of this vehicle. thousands of people are having this same problem.
Complaint filed: 2015-03-11
Components: AIR BAGS
tl* the contact owned a 2000 chevrolet blazer. while driving at approximately 45 mph, the vehicle crashed head on into another vehicle. the air bags failed to deploy. a police report was filed and no injuries were reported. the vehicle was destroyed. the manufacturer was notified of the failure. the failure mileage was 120,650.