vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2018-01-29
Components: AIR BAGS
the airbag light came on (srs) one morning and has been on since.
Complaint filed: 2021-01-28
Components: SERVICE BRAKES
we just purchased this motorhome and during my investigation for various repairs found there were 2 recalls on this coach. only 1st of the 2 of the recalls was addressed with the 2nd recall being a more intense modification of the 1st. i am now trying to find out how to get the 2nd recall implemented since navistar absorbed workhorse and navistar has both changed their business model and is now seeking a buyer. somehow, some way, the liability of insuring all repairs are completed rests with someone. thanks for your help in giving me some direction to get this resolved. 128512; mark egan*dt*jb
Complaint filed: 2015-07-06
Components: SERVICE BRAKES
hello i am experiencing the exact symptoms described in gm recall 05068c "these vehicles may have a condition permitting corrosion to occur between the front hub/bearing assembly and the wheel speed sensor. if the brakes are applied while the vehicle is traveling at a speed of greater than 6 km/h (3.7 mph) but less than 16 km/h (10 mph), the corrosion may cause an unwanted antilock brake system (abs) activation. if this condition occurred where stopping distance is limited, a crash could occur. " however, my vin is not included in the breakpoints, even though i have a 2000 chevrolet tahoe. i can demonstrate that this is the problem in two ways, first by reproducing with a scan tool that shows unexpected abs activation during stopping at this low speed, and second after pulling the abs fuse this problem does not happen. this clearly points to the abs issue mentioned in the recall. i have contacted two local dealerships, and after i asked about recalls they said my vin was invalid. then i contacted the chevy contact center and they said there are no recalls for my vehicle. so now what - should i just replace the abs sensors and move on, or is there any chance of getting this acknowledged by gm as part of the recall?
Complaint filed: 2014-07-31
Components: FUEL SYSTEM, GASOLINE
the fuel gauge malfunctions after filling tank - it reads empty immediately and intermittently thereafter at any fuel level. it makes it difficult for traveling any long distance as you are not quite sure how much fuel is available or if it will shut down on me during a difficult situation. we have contacted gm and they want to charge me to check it and this has been reported as a problem for multiple models to gm. *tr
Complaint filed: 2014-04-28
Components: STRUCTURE
both rear quarter panels right above the wheel wells started bubbling. then after the paint pealed there was nothing but rust. happened on both sides at the same time. *js
Complaint filed: 2016-11-19
Components: ENGINE
spark plug 2nd closest to the passenger blew out.
Complaint filed: 2017-01-03
Components: STRUCTURE
tl* the contact owns a 2000 toyota 4runner. the contact stated that the subframe was rusted to the point that a hole developed under the vehicle. the dealer diagnosed that the subframe would need to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 240,000. updated 02/22/2017*ct
Complaint filed: 2015-08-20
Components: SERVICE BRAKES
tl* the contact owns a 2001 coachmen georgie boy pursuit rv equipped with a 2000 ford mh stripped chassis. while driving approximately 50 mph with the brake pedal engaged, the brakes failed to engage and the brakes overheated. the vehicle was taken to an independent mechanic for diagnostic testing. the technician diagnosed that the pin slide hydraulic disc brake would need to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 31,000.
Complaint filed: 2015-07-06
Components: AIR BAGS
tl* the contact owns a 2001 saturn ls. the contact stated that while driving at 55 mph, the frontal passenger air bag suddenly deployed without any warnings. the vehicle was not repaired. the manufacturer was not made aware of the issue. the failure mileage was 198,000. the vin was not available.
Complaint filed: 2015-10-26
Components: ELECTRICAL SYSTEM
the brake light connection is bad on the left side which results in the break light not to work.
Complaint filed: 2014-10-13
Components: SUSPENSION
i was on my way home from work, when my van started to shake and sound like i had a flat tire. i got out of the van and looked no flat. when i made it home i noticed that the back tire was leaning at an angle. i checked my lug nuts but they were tight. i looked under the van and seen that the axle brace was broken. i called ford customer service at 1-800-392-3673 they told me that the recall on the rear axle was fixed in 2010 and it didn't matter that it was the same problem they were not helping. this problem could have caused an accident. if there is a recall shouldn't it stay in effect until the problem is completely fixed no matter how many times it takes to correct the problem? when i asked if it had caused an accident if it would have been covered then they said no! *tr
Complaint filed: 2014-06-23
Components: ELECTRICAL SYSTEM
ignition switch is getting harder and harder to get the key to turn. *tr
Complaint filed: 2016-12-28
Components: STRUCTURE
our engine cradle recently broke and needs to be replaced. we just found out this falls under recall number 15v608 (ford recall 15s27). we would like this to be resolved at little or no cost to us, but we are unsure how to start the process with a recall.
Complaint filed: 2014-07-18
Components: SERVICE BRAKES
this is the continuing story of the unsafe braking system on my 1999 gmc truck. on 7/15/14 as i went to stop at a red light my brake pedal began to slow the truck and then the pedal travel almost to the floor, the red warning light came on and i had to use the emergency brake to stop. i was very close to home and managed to slowly make it safely back where i discovered, for the third time, that my brake line had rusted through. i had lost a pint of fluid and later found the leaking brake line. this will be the third time i have had to change the rusty brake lines on my truck. i realize my vehicle is old, but this has been a recurring problem for at least ten years. my 1976 pontiac firebird still has it's original brake lines that show no signs of rust. my gmc brake lines are completely rusted. i have spent more than $5000 on repairing the brakes on this vehicle since purchasing it new in 1999. i have had more than five very close close calls with assorted brake failures with the rusty brake lines, faulty abs sensors and defective wheel hubs. i am glad that i am writing this complaint and not my next of kin. *tr
Complaint filed: 2015-08-31
Components: STRUCTURE
hi, the frame is extremely rusted. it had a small tear on a weld. now it has a large tear in the frame. it appears that it is rusting at all the weld points at a accelerated rate and or the frame itself is not thick enough. i have read of hundreds of others that own this car and the frame has rusted through. i know that the tacoma has been recalled and it has the exact same frame-please advise as this car is not even 20 years old.the car is in great condition otherwise and in no way should be ready for the junk yard.
Complaint filed: 2020-11-23
Components: FUEL/PROPULSION SYSTEM
my car smells strongly of gas. hunting for the cause i noticed gas coming from a hole under the car about right where the fuel pump is located in the back seat. after removing the back seat i noticed the fuel pump is pretty much sitting in a puddle of gasoline. you can see a slow movement of gasoline coming off the top of the fuel pump. this is a safety concern especially being that we are smokers.
Complaint filed: 2024-07-15
Components: SERVICE BRAKES
the contact owns a 2003 mercedes-benz e-320. the contact stated while driving 30 mph, the braking system became inoperable. the contact stated that the abs warning light was illuminated after the failure. the contact stated that the failure was related to tsb: 2005110001. the contact called the local dealer and was informed that the vin was not under recall. the vehicle was not diagnosed or repaired. the vehicle was taken to an independent mechanic, who stated that the failure was due to the sensotronic brake control (sbc) braking system. the manufacturer was contacted and the contact was informed that the vin was not under recall for the failure. the failure mileage was unknown.
Complaint filed: 2015-02-20
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet cavalier. while driving at an unknown speed, the speedometer displayed an incorrect reading. the vehicle was taken to a dealer. the technician diagnosed that the stepper motor needed to be replaced. the vehicle was repaired. the contact stated that four years later, while driving at an unknown speed, the fuel gauge malfunctioned showing an incorrect reading. the vehicle was taken back to the dealer. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 29,111.
Complaint filed: 2016-10-26
Components: STEERING
sticky / notched steering at highway speed. feels unsafe jerks after about 30 minutes of driving. just bought this used z-4 in september 2016. only has 98000 miles service mgr tells me that the only fix is to replace the steering column at a cost of $4300. issue should be corrected by a bmw recall before a serious accidents happens. car is unsafe to drive and parked in garage. *tr
Complaint filed: 2016-05-09
Components: AIR BAGS
tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v637000 (air bags). the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2014-10-24
Components: AIR BAGS
tl* the contact owns a 2001 jeep cherokee. the contact stated that the air bag indicator illuminated. the failure occurred multiple times. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the approximate failure mileage was 80,000.
Complaint filed: 2015-08-24
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 pontiac grand am. after turning off the ignition switch off, the vehicle was still running. the failure recurred on several occasions. the vehicle was not taken to an independent mechanic or dealer. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 83,000. .updated 01/20/16 *bf *cn
Complaint filed: 2014-07-24
Components: VISIBILITY,STRUCTURE
back tailgate panel was cracked (defect) and the back window just exploded when the tailgate was open. *tr
Complaint filed: 2015-02-25
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1997 ford crown victoria. vehicle has had repairs done in the past and still receives same problems due to recall. *ta the consumer stated the vehicle intermittently shut down. a diagnose revealed a problem with the lighting control module. once it was replaced, the consumer did not experience any more problems until the summer 2014 when the same problem recurred. again, the lighting control module was replaced. *jb
Complaint filed: 2015-02-02
Components: SERVICE BRAKES
tl*the contact owns a 2003 honda accord. the contact stated that while driving at approximately 70 mph, the front wheel brake pads failed. the failure recurred on multiple occasions. the vehicle was taken to a dealer where it was diagnosed that the brake drum failed. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 144,021. the vin was unavailable.
Complaint filed: 2015-04-18
Components: STRUCTURE
i have recently purchased (nov 2014) a 1 owner land cruiser. this week i had a brake line replaced and it was brought to my attention of the excessive amount of corrosion to the frame. we were all a bit surprised because the vehicle was kept in great condition otherwise and i did an extensive vin check to make sure it was well maintained and serviced , which it was at the same dealership it was purchased at in central ny. the frame was coated with a underbody coating- apparently after the fact of original purchase, which left me in the dark about the situation underneath. i know there is numerous issues with frames from toyota in this time frame and my vehicle seems to be falling under this excessive frame rot issue. *tr
Complaint filed: 2015-01-08
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 jeep grand cherokee. while driving approximately 40 mph, the vehicle suddenly shut off and caused a second vehicle to crash into the rear of the contact's vehicle. no injuries were reported and a police report was not filed. after restarting the engine and driving a short distance, the vehicle continued to shut off. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 95,000.
Complaint filed: 2015-11-23
Components: SERVICE BRAKES
rusted brake line
Complaint filed: 2014-08-22
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 mercedes benz s500. the contact stated that the instrument panel malfunctioned and caused the gauges and warning indicators to stop working. an independent mechanic stated that the instrument panel needed to be replaced. the vehicle was not repaired and the manufacturer was not notified of the failure. the approximate failure mileage was unknown. updated 10/03/14*lj updated 05/12/2015 *js
Complaint filed: 2014-01-14
Components: EXTERIOR LIGHTING
government reports indicate that 85% of all accidents occur during low light situations. the new plastic lights, that come on every automobile, are economically unreasonable to replace when they get sand blasted or fogged over from exposure to the sun and other elements of nature. the lights for my 2002 vehicle are $1,000.00 each. the lights are all sandblasted and foggy and do not emit light well. i can't afford to replace the lights when the lights cost almost as much as the car. the manufacturers should make the components economically feasible to replace or make them out of glass which will not fog over. if not that then the manufacturers should be responsible for replacing the lights free as long as the vehicle is drivable and on the road legally registered for that function. once the lights have become fogged,or blasted, polishing them only lasts for around 30 days. repetitive polishing will change the optics of the light and eventually you will polish clear through the plastic. these lights are a major safety issue and should be addressed by either the manufacturers or the government. *tr
Complaint filed: 2015-12-27
Components: ENGINE
valve cover gasket leaked oil on the ignition coils causing the engine to not crank. i had car towed to mechanic. the mechanic said the valve cover gasket leaked oil on the ignition coils. i had just replaced all 4 of the ignition coils over the course of the last year and a half due to them going bad one by one. while driving in the city, an ignition coil would go bad, causing the car to sputter and shake badly as if trying to stall in traffic and while stationary. the engine light also was flashing. very scary for me. this happened 3 separate times as each coil went bad. when the valve cover gasket allowed oil to leak on the ignition coils, an ignition coil had to be replaced again.
Complaint filed: 2015-02-11
Components: ELECTRICAL SYSTEM,VISIBILITY
2001 pontiac grand prix. consumer writes in regards to heater switch and ignition switch problems. *smd the consumer stated the switch for the heater stopped working. as the consumer was leaving the repair shop, the ignition switch started smoking. the ignition switch and blower motor were replaced. *jb
Complaint filed: 2016-03-01
Components: ENGINE
while on the freeway, the car died with no warning then took several seconds to restart. when started, the vdc, slip, and engine light where all on. car was taken to a private mechanic where 2 codes for the camshift position center were given. the car is hard to start and often dies during idle time. when checking on the recall, my vin was not one listed, however it appears to have the same camshaft sensor identified by infiniti.
Complaint filed: 2014-07-12
Components: FUEL SYSTEM, GASOLINE
this vehicle has been under recall for a safety issue for almost a year now, and chrysler still won't supply the parts. *tr
Complaint filed: 2018-11-28
Components: ENGINE AND ENGINE COOLING
tl* the contact owns a 2000 dodge grand caravan. while driving approximately 50 mph with a full tank of fuel, the fuel gauge displayed as empty. the contact pulled over to the side of the road and depressed the reset button since the vehicle had just been fueled. the vehicle was restarted and operated normally, but the failure recurred approximately eight other times in a four month period. the vehicle was taken to an independent mechanic who determined that the radiator needed replacement. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 75,000.
Complaint filed: 2015-02-04
Components: ELECTRICAL SYSTEM
2005 chevrolet impala. consumer writes in regards to gm recall 14350.* ld the consumer stated the vehicle would occasionally stall while driving. the vehicle was inspected and the battery, starter, alternator, etc. were ruled out as possible causes. the consumer had to incur the cost of a faulty ignition. the consumer finally received a recall. but, was still denied reimbursement. *jb
Complaint filed: 2016-07-04
Components: AIR BAGS
takata recall; received air bag recall 2014, took to david maus toyota sanford, florida and had passenger air bag corrected with my receipt. 2016 june, air bag warning light was on, (noticed while driving) took again to david maus toyota, they found error code and checked all diagnostics, found nothing wrong. the simply diagnosis couldn't determine the cause and then was advised to pay for a thoroughly diagnosis, which i paid $128.00. today july 2nd while driving truck, found air bag light on again (while driving) !! i spoke to david maus toyota service manager july 2nd. he said i can bring it in again and my $128.00 dollars would go to any needed repairs. i'm taking my 2004 tundra truck in, either july 5, 6, or 7th. the vehicle will stay inside my garbage until time to take to david maus toyota. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2020-08-25
Components: STRUCTURE
this kia was housed and stored in a garage for most of its life and driven only in the summer. in the winters of michigan is was housed in a clean dry garage. this kia was a 2 owner car. i am the second owner. i had driven it one winter and this summer took it to get an alignment because it pulled to the right. alignment center could not do the alignment because the whole right driverside of the frame was rusted out beyond their safty standards. the kia was pulling to the right because the whole frame on the right side was 80% rusted out and the left side was also but not to the extent of the right side. there are foot long gaping holes in the frame due to the rusting. it is irreparable. there is no safe spot to weld to to fix it either. after a rain i noticed the pools of water go directly under the kia instead of on the sides pooling and dripping off the frame on each right and left side. a flaw of design but a deadly if travelling and the car snaps in half. the kia looks perfect and runs perfect. the underside it's frame is totally rusted beyond repair. kept in a garage and out of elements for virtually all of its life, this should not have happened. defective steel ? defective body design? defective kia. not safe not drivable.
Complaint filed: 2016-11-04
Components: ELECTRICAL SYSTEM
factory material defect. engine wire harness insulation is breaking down and flaking off, leaving exposed wire. ignition is poor and threatens to stall, especially when engine temperature warms up to 85-90c. i fear the engine may fail or catch fire during a drive and cause an accident. there is also a short in the audio system. the vehicle is beautiful. it is a shame to have it sitting since 2008. *tr
Complaint filed: 2014-07-10
Components: SERVICE BRAKES
brake lights, red + amber on the dash, are on almost constantly. not a mechanical problem. design failure in part 2f2z-2c219-ba causing failure. i understand that the board expands and contacts with the heatsink plate the circuit board is attache to. *tr
Complaint filed: 2015-03-24
Components: AIR BAGS
tl*the contact owns a 2004 honda odyssey. the contact stated that while driving at 30 mph, the srs warning light illuminated. the vehicle was taken to a dealer. the technician diagnosed that there was an electrical short in the passenger side air bag. the vehicle was not repaired. the contact received notification of nhtsa campaign number: 15v045000 (air bags) however, the part needed to repair the vehicle was unavailable. the manufacturer was notified of the failure. the failure mileage was 105,000.
Complaint filed: 2023-01-07
Components: STRUCTURE
frame and body prematurely and aggressively rusted despite constant care and upkeep. toyota recalled the exact frame on their tacoma of the same years and did not recall the 4runner frames. it’s criminal and dangerous to the user and other vehicles on the road.
Complaint filed: 2015-11-26
Components: SERVICE BRAKES
steel hydraulic brake line under truck bed and running along driver side frame ruptured while driving. result was loss of loss of pressurization/brake fluid, mushy brake pedal, and greatly decreased braking performance. inspection reveals significant rust areas on all steel brake lines requiring complete replacement of all brake lines.
Complaint filed: 2018-01-12
Components: ELECTRICAL SYSTEM
the car locks by itself automatically when key is in ignition and you step away from car leaving you locked out. according to the dealer, this is a "feature" of this car. among all the cars i have owned and driven this is the only that does this, volvo needs to correct his issue.
Complaint filed: 2015-06-24
Components: SERVICE BRAKES
while towing my boat i experienced brake failure. the pedal went to the floor with no pressure. brake warning light did not come on. we were on a dirt road with no traffic and were able to stop without incident. after inspecting the brake lines a leak was found in one of the lines under the drivers side door before the line enters the brake modulator. all the lines are rusty and need to be replaced. i contacted the gmc dealer and although they have seen the problem before they are unaware of any safety problems with the brakes and that gm has no fix for the problem. they estimate the cost to replace the brake lines to be about $1200.
Complaint filed: 2021-07-09
Components: STRUCTURE
rusting excessively
Complaint filed: 2022-09-26
Components: SERVICE BRAKES
i just bought a 2003 toyota tundra 4wd v8 in feb 2022 totally unaware of any recalls or frame rust or anything even closely related! after 6 months of owing this vehicle i had the wheel bearings replaced n mechanic told me my frame has so much damage due to rust n corrosion that it is eating through parts of my frame, he mentioned that toyota did recalls etc on this n i immediately called toyota and told them along with doing research on this matter, i was told everything expired etc n nothing can be done! well previous owner had took it in 2012 to have rust proofing done underneath n entire frame, that was just 10 years ago! well toyota ways recall was done, apparently the remedy didnt work or my frame wouldn't look this bad 10 years later !so i believe that is a defective remedy and since i bought the vehicle knowing nothing, and do to the safety issues related too this as serious injury and or death can occur, i believe that they should replace my frame as they admitted to using inferior metal to build these and therefore leading too all these issues! using inferior metal should make the part (frame) a defective part as well! bottom line is iam driving a vehicle that can cause me n my family along with everyone on the road serious injury or death! they tried to fix the problem with rust proofing n by doing that in 2012 there is no way my frame should be in this.condition , therefore i should be entitled to a new remedy related to recall since the remedy the used was insufficient n defective regardless i'd it expired or anything! i also have alot of pictures of frame n the amount of rust n corrosion! can you please let know a way too send these pictures to you from my phone! thank you
Complaint filed: 2014-10-20
Components: SERVICE BRAKES
tl* the contact owns a 2003 mercedes e500. the contact stated while driving 45 mph, the brakes were applied and failed to stop the vehicle as the eps brake defective warning message flashed. the contact was able to steer the vehicle until it decelerated and halted. the failure recurred twice. the vehicle was taken to a dealer. the technician diagnosed that the sbc pump failed and needed to be replaced. the vehicle had not been repaired. the manufacturer was notified of the failure. the contact stated there was software installed in the past that was supposed to prevent the vehicle from driving in unsafe conditions when the eps malfunctioned. the contact stated that the software failed to operate. the approximate failure mileage was 176,000.
Complaint filed: 2015-04-04
Components: AIR BAGS
the srs (air bag) indicator began to illuminate intermittently. when the srs light was illuminated, the air bag system would become disabled. due to this safety hazard, my vehicle was unable to pass massachusetts state inspection. an acura deal pulled to codes and discovered a report of code 81-1- indicating a failure of the car seat buckle and required replacement of the driver's side car seat buckle at a cost of nearly $400. the part number is 04816seca12zd. the acura deal is unable to cover this repair under the lifetime car seat belt warranty. acura claims this is an electrical failure, not a mechanical failure. this "electrical" failure disables the srs system - which is very much a mechanical failure in the event of a collision. *tr
Complaint filed: 2015-04-01
Components: STRUCTURE
i am the second owner of this car and an avid chevrolet owner we only own chevrolet vehicles. my car is white and the paint is coming off starting on the trunk. i have not seen an impala like mine that the paint is not coming off. i used to brag about chevrolet but now i cannot. i can't wash the car often because the paint rips away every time. i would not be making this complaint if mine was the only one i have seen with this issue. chevrolet may not be my next choice when making an investment in another vehicle. *tr
Complaint filed: 2014-08-26
Components: SERVICE BRAKES
brakes failed. i am concerned with 3 recalls on major parts: ignition, power steering and brakes. i had to pay for a brake repair out of pocket because the car was totally unsafe to drive. i should get a refund. i have 3 recall letters and i am told the parts are unavailable. this is not safe. i need my car to drive 30 miles across town to work. *tr
Complaint filed: 2016-03-14
Components: STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
takata recall after completing the "interim repair" the cars power steering will intermittently go out without warning, or pull to the right electronically and forcefully with no notice, this is a seriously dangerous problem as, in addition to the car pulling hard right without notice, sometimes while correcting for the pull the power steering comes on without notice forcing the steering correction to swerve left. also the abs and tcl lights turn on an off intermittently since the 'interim repair' . the power-steering will go in and out while stopped, in motion in either city or highway, and while going in a straight line or while turning. ' this is going to kill someone
Complaint filed: 2014-07-08
Components: SERVICE BRAKES
brake line ruptured while pulling into parking space almost striking another parked car. remaining brake lines are very rusted and will need replaced. *js
Complaint filed: 2015-01-22
Components: ELECTRICAL SYSTEM
2000 pontiac grand am. consumer states car suddenly stalled. *ta the consumer had to run off the road, to avoid an accident. the vehicle finally came to a rest on a grassy area. the vehicle was towed to the dealer. the ignition cylinder was replaced. *jb
Complaint filed: 2015-09-01
Components: SERVICE BRAKES
@00 miles after complete brake job new pads and rotors state inspection steel brake line from abs unit to rf caliber failed. three days later steel line from abs to master and front brakes failed. this should be a mandatory recall people will be killed. why are other manufactures having this problem? higher quality material maybe. the problem is so common gm has developed a kit with all new brake lines. installation is on you prices range from 1000-4000 dollars to correct the problem. (note better quality brake lines are used in the kit.)
Complaint filed: 2014-04-02
Components: ELECTRICAL SYSTEM
i can pull the ignition key for my 2005 out of the ignition or it can fall out while the car is driving down the road. the keys wear out. this has been happening since the car was about 2 years old. i bought it new in april 2004. i discovered this when i accidentally knocked the key out (fortunately directly into my hand so i was able to reinsert it quickly.) i have to replace keys about 2 years because they always wear out. so far nothing has happened when this occurs but i am petrified that the car will shut off which will lock up the steering, etc. i don't intentionally take the key out while driving, but what if it falls out? it's so loose in the ignition that it could.i know i am not the only equinox owner with this problem. i contacted gm when it first happened. their reaction was basically, "oh well, try a new key." i did, and the dealer ripped me off for a whole bunch of money to "program" keys that don't need to be programmed (i didn't find this out until a couple years later when i bought the next set of keys online and didn't need to program them.) now, i just buy keys on line when the old ones wear out. given the problems gm had with ignitions in this time span, i think this should be looked at closely. who knows what problems (deaths?) may have or will occur because if it. i have always been a bit afraid of this problem, and now am even more so. updated 06/09/14 *bf *tr
Complaint filed: 2019-07-31
Components: FUEL/PROPULSION SYSTEM
the fuel tank leaks when the engine is running. in 2010, this condition resulted in an additional warranty for the issue that expired in 2014, but i have a lower mileage car (less than 18,000 miles) so the issue did not occur until now. the problem emerged suddenly after fully refilling the fuel tank recently.
Complaint filed: 2017-09-06
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 bmw 330ci. the contact stated that nhtsa campaign number: 15v318000 (air bags) exceeded a reasonable amount of time for the repair. the contact received the notification in june of 2016. the dealer (bmw of el paso, 6318 montana ave, el paso, tx, 79925) stated that the parts were unavailable for the repair, and that they would call when they had parts available for the vehicle. the manufacturer was not contacted or made aware of the failure. the contact stated that the air bag warning light was illuminated. the failure mileage was approximately 96,000. parts distribution disconnect.
Complaint filed: 2016-03-17
Components: SERVICE BRAKES
rear brake line blew when trying to apply brakes. no indicator lights or anything pedal just went straight to the floor. had to swerve off the road into an embankment to avoid a collision at a red light! mechanic said that all my brake lines were rusted and it was just a matter of time before another one was to fail.
Complaint filed: 2014-07-16
Components: POWER TRAIN
my car just went from fine to not fine. i felt like it was in 2 gear while driving it. so i had to pull over stop it and make sure i was in the right gear and i was but it wouldn't shift to drive. stayed in 2 gear. then check engine light came on and i got two codes. po700 and po871. i love my car but cant pay thousands of dollars for the repair. this should be recalled, because to many people are having the same issues. dodge should stand behind there cars or people will stop buying them. *tr
Complaint filed: 2017-02-15
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v312000 (air bags) and stated that the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2020-05-26
Components: ELECTRICAL SYSTEM,ENGINE
tl* the contact owns a 2004 nissan titan. the contact stated that on several occasions while driving at undisclosed speeds or stopped at a traffic light, the vehicle stalled without warning. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that the ecm relay needed to be replaced. the contact was then referred to naples nissan (3640 pine ridge rd, naples, fl 34109, 239-300-2765. the dealer informed the contact that the vehicle was not subjected to a recall. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 159,500.
Complaint filed: 2015-08-24
Components: AIR BAGS
tl* the contact owns a 2002 jeep liberty. the contact stated that when the vehicle was started, the air bag warning indicator illuminated. the failure recurred on several occasions. the contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time. the manufacturer was not made aware of the failure. the approximate failure mileage was 116,000.
Complaint filed: 2014-08-31
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
my car at high speeds (50mph - 65mph) the gas pedal "dies" or looses authority and becomes un-responsive. at times as the gas pedal goes dead the car also shuts off at 65 mph causing a dangerous situation not only for my self but cars around me. i have take my car to my local mechanic but can not figure out the cause of the problem. multiple parts and sensors have been replaced and inspected with out a solution. this is my only car therefore i continue to drive my car with hopes that an accident does not occur. i have taken the all the steps within my control to solve this problem but have not been successful. i have not heard a responds from volkswagen. thank you *tr
Complaint filed: 2014-05-30
Components: SERVICE BRAKES
the abs light started coming on after driving for a few minutes then it would go off when the van was turned off. now the abs light comes on when i turn the van on doesn't go off until i turn the key off. *tr
Complaint filed: 2019-02-13
Components: ENGINE AND ENGINE COOLING
tl* the contact owns a 1992 ford f-150. the contact installed a new continental contitech serpentine belt in the vehicle from auto zone. the belt failed and tore into pieces after 65 miles of driving, and the vehicle overheated. an independent mechanic checked to confirm that the part was installed correctly by the contact. the contact was able to drive the vehicle home safely. the manufacturer was made aware of the failure. the dealer was not contacted. the vehicle was not diagnosed or repaired. the failure mileage, vin, part number, and serial number were unknown.
Complaint filed: 2018-03-28
Components: SERVICE BRAKES
i was riding on city highway. stopped at a intersection traffic signal when the traffic signal turned green i began to a speed of 30mph in a 40mph zone i notice the motorcycle started to lose speed at this time i pulled into the bicycle lane of the highway to be out of the line of traffic an at that second the front brakes an tire locked up putting the motorcycle an myself down on the pavement. the motorcycle an myself slid appox 75 feet to a complete stop. after i gotten up from under the motor i first checked the front wheel it was still locked up i then pushed the front brake handle it was hard an did not move. i then call for a rollback wrecker to pickup the motorcycle an myself up. the wrecker was there in minutes. i picked up the motorcycle to a standing position sat back on it as the wrecker was backing up for pickup.to my surprise the motorcycles front tire began roll like nothing happened an the brake handle functioned perfectly. after the inspection of the front braking system my conclusion was the brake fluid used by harley davidson heating up an creating expansion of the brake caliper causing the front wheel to lock up. after reading the recall on the 2008 an up harley davidson brake fluid recall the same brake fluid is also used on the earlier models as well. further investigation needs to be addressed to this recall for all year that this product that was used by harley davidson in their motorcycles. we have no idea of the extent of injuries this has caused to motorcycle riders through out the u.s. due to insurance companies picking up an disposing their insured motorcycle before any investigation could be conducted to a cause of a single vehicle accident. somewhat to drivers error only. at this time the my motorcycle is in storage an will not be repaired until a conclusion by your department is completed.
Complaint filed: 2019-11-12
Components: STRUCTURE
the frame is rusted through to the point the truck cannot even be jacked up. it has been maintained and garage kept,it is not due to a lack of care for the vehicle.
Complaint filed: 2021-01-20
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
my interior and back exterior lights come on and go off randomly sometimes while driving on the roads. the light in the back above the truck bed is bothersome because it could cause attention of another driver causing a accident. my mother also has a ford f150 that does the same, however her truck isn't the same year.
Complaint filed: 2015-08-31
Components: UNKNOWN OR OTHER
the rear liftgate will not unlock. there is no manual release or "key bypass" for the rear liftgate lock. this presents a serious safety issue in case of fire or crash.
Complaint filed: 2015-03-20
Components: STRUCTURE
sharp parts and pieces keep falling off the dash of my truck and most of not all have either hit my passenger or myself while driving. *tr
Complaint filed: 2014-03-11
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 buick regal. the contact was driving approximately 30 mph when the entire dashboard illuminated followed by the vehicle immediately stalling. the vehicle was towed to an independent mechanic, who replaced the starter however, the failure was not corrected. the vehicle was then towed to an authorized dealer, who replaced the anti-theft electrical device however the failure was not corrected. the vehicle was then taken to a personal mechanic who made unknown repairs. the failure did not recur for several months. the manufacturer advised the contact to take the vehicle back to the dealer for further diagnostic testing at the owner's expense. the contact declined because the previous three diagnostic tests that were performed were unsuccessful. the vehicle was not repaired. the approximate failure mileage was 84,137. *tr
Complaint filed: 2014-11-11
Components: SERVICE BRAKES
was traveling behind another vehicle at approximately 35 mph around 6pm when traffic ahead begun to slow and stop for the traffic light signal a change, upon attempting to stop the abs brake system failed and only gave a warning until after my vehicle rear ended the car in front of causing me bet thrown violently forward and backward which, gave rise to whiplash injury, damaging the front end of my vehicle and the rear end of the vehicle in front with similar injuries the driver of the vehicle in front of me. *tr
Complaint filed: 2017-08-10
Components: STRUCTURE
i have a 2002 tacoma and found the frame where the front part of the rear leaf spring has rusted through. the over load spring is holding the driver side rear of the vehicle up. this vehicle had 50,000 actual miles on it and there is noway that this should be happening.
Complaint filed: 2017-07-28
Components: SERVICE BRAKES
the service (foot) brake is not holding pressure at a stop sign or stop light when the vehicle is in drive. even though foot brake is applied fully, vehicle tends to move forward and may cause an accident with the car/object in front of the vehicle.
Complaint filed: 2020-10-05
Components: SERVICE BRAKES
daughter was driving, conditions were dry, sunny fall weather. avg speed 45 mph, light turned yellow, vehicle in front started to slow down, daughter applied brakes, pedal went to floor, no slowing down, repeatedly pushed brake and applied full force, car did not slow down, hit other vehicle, totaling the lexus. airbags did not deploy until after my daughter hit the steering wheel. witness reported seeing my daughter trying to brake but the car not responding. no evidence of tire marks on the road
Complaint filed: 2014-04-14
Components: SERVICE BRAKES
on many occasions while driving my nissan armada, upon braking, the brakes appear to be giving out. the slip brake light along with the brake light will come on. it happens quite often when it's raining, but has also happened when it's perfect weather. i haven't noticed found any recall notices, but is desperately in need of having my brakes repaired. can't afford to have brakes repaired myself and honestly wouldn't know what to have repaired. *js
Complaint filed: 2014-04-03
Components: STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES
my vehicle had a complete loss of power while driving. it happened more than once prior to taking it in to the dealership. no dash board lighting, no power steering, no acceleration and braking was very difficult. if i tapped on the steering column the power would sometimes come back on. i do have the paperwork from 2001 when the ignition switch was replaced at the dealership. i believe the ignition problem goes back further that gm knows. *tr
Complaint filed: 2016-02-23
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 mazda tribute. while driving approximately 25 mph, the check engine warning indicator illuminated. the engine started to hesitate and the vehicle was pulled over to the side of the road. the contact waited a few minutes to restart the vehicle and it performed normally. the vehicle was taken to auto zone to get the failure codes. the vehicle was driven to the dealer where it was diagnosed that the ignition switch failed. the vehicle was not repaired. the manufacturer was notified of the failure. the vin was invalid. the approximate failure mileage was 114,000.
Complaint filed: 2016-02-18
Components: AIR BAGS
tl* the contact owns a 2003 jeep liberty. the contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the contact had not experienced a failure. the vin tool confirms parts not available.
Complaint filed: 2014-09-04
Components: STRUCTURE
i took my 2000 toyota 4runner limited to my local mechanic for the annual ny state inspection. this is a one owner (me) vehicle with only 126,777 miles. what he found was extensive rust and perforations on the passenger side frame from front to rear. he told me that it was not repairable and that it is a safety concern. he said we were lucky not to have experienced a complete collapse and failure in that section while driving. i was shocked at the amount of rust and deterioration i saw in the frame. i called toyota corp the same day and explained the issue. i was told that an authorized toyota dealership would need to look at the vehicle and document it. i tool it to the dealership the next day and the service manager completed a report and took photos. he informed me that the vehicle has frame perforations beyond repair and that the rear end housing is porous. he also found an exhaust leak. he stated that the vehicle was not safe to drive. he told me that this has been an issue with the 4runner for several years. he also told me that the tundra and tacoma had a similar rust issue and that there was a safety recall campaign for those vehicles whereby new frames were installed, but not for the 4runner. he did not know why the 4runner was not included in the recall campaign. this is a serious safety issue that could result in serious injuries and fatalities. this is also an economic concern to me. my 4runner's interior and exterior is in very good to excellent condition. it's value is around $7 thousand. i expected to drive this vehicle for a long time. now it sits in my garage waiting for toyota or the dot to rectify the issue. i urge toyota and the dot to issue a recall for this frame problem in order to avoid needless customer injuries and fatalities. *tr
Complaint filed: 2020-08-13
Components: STRUCTURE
while driving my 2004 pontiac sunfire, i had to hold the steering wheel to the left in order for it to go straight. i thought i might need a front end alignment and dropped the car off at my neighborhood firestone dealer that normally works on my cars. after checking the car, they called me and said the frame of the car was rusted out and it was unsafe to drive. when i picked up the car, they gave me pictures of the front passenger side of the frame which all ready had cracked apart due to the rust. they said if you hit a pothole or anything in the road the frame could split apart and cause an accident. i called a body shop to see if it could be repaired and they said it was to big of a job. they recommended junking the car. this car is in real good shape except for this major defect. this has forced me to buy another car. i'm very disappointed in the quality of your product. i feel there should be a recall for this problem.
Complaint filed: 2014-07-16
Components: ELECTRICAL SYSTEM
my speedometer has stopped working in my car an i don't know how fast the car is traveling, done a research online an there are thousand people with the same probably as mine with the exact same make and model of car as i have. something needs to be done cause chevrolet want $500 to replace the speedometer an that is not right. *tr
Complaint filed: 2015-07-07
Components: STRUCTURE
tl* the contact owns a 2001 toyota tundra. the contact stated that the secondary hood release-lever fractured due to corrosion, which made it difficult to open the hood. the manufacturer was notified of the failure. the contact was advised that the part needed was discontinued. the vehicle was not repaired. the failure mileage was 102,000.
Complaint filed: 2019-08-22
Components: AIR BAGS
my 1996 toyota camry is listed under the "airbags" unreported recall for repair/replacement. please advise.
Complaint filed: 2014-08-27
Components: STRUCTURE
i have a 2004 toyota tundra that has 52,400 miles on it. the frame is completely rusting out with holes forming in the frame . mainly on the drivers side front area frame. exhaust is rotted off as well as many bolts and nuts. *tr
Complaint filed: 2023-02-09
Components: STRUCTURE
the contact owns a 2004 toyota 4runner. the contact stated that while the vehicle was in for routine service, it was discovered that the subframe had sustained severe rusting and corrosion. the contact indicate that there was a hole going through the subframe while the vehicle was being lifted at the service center. the local dealer and manufacturer were notified of the failure and informed the contact that the vin was no longer covered under the manufacturer’s extended warranty coverage for the failure. the approximate failure mileage was 146,000.