vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2014-10-03
Components: STRUCTURE
purchased my 1999 4runner with excellent body and interior condition, mechanically perfect. until i noticed there are severe rusted frame! there multiple holes through the frame! very bad prep and coating on frame work. contacted toyota dealer to discuss the issues with rusted/corrode frame, came back with the answer as there nothing they can do about it. very disappointed. before i purchased the vehicle, i ran carfax as they stated, zero issues including frame/rust. there the same issues for tundra and tacoma toyota please be honest, fix it asap! *tr
Complaint filed: 2014-05-14
Components: SERVICE BRAKES
tl* the contact owns a 2001 ford taurus. the contact stated while driving approximately 5 mph, the brake pedal was depressed without a response. the vehicle then slightly crashed into the preceding vehicle. there were no injuries. a police was report was filed. the vehicle was able to be driven cautiously. the vehicle was taken to an independent mechanic where the master cylinder was replaced. the failure recurred which caused another crash. the driver sustained a neck injury. a second police report was filed. the vehicle was destroyed and towed to an independent mechanic. the manufacturer was not notified of the failure. the approximate failure mileage was 124,000.
Complaint filed: 2014-07-25
Components: ELECTRICAL SYSTEM
speedometer gauge does not work. only way it works is to take out the fuse and reinsert the fuse. fuse box is located on inside left driver side dash. i take out the fourth fuse on the bottom (10a ) i have to do this everytime i stop the engine. this is a safety issue since one does not know how fast/slow one is driving. sometimes the speedometer shows 0 mph sometimes it will show 120+ mph. based upon my internet research this is a very common problem. it is unfortunate that someone will have to be injured before a recall. i brought the automobile to a car mechanic who indicated i needed a new cluster. however, he could not promise me that it would fix the problem. *tr
Complaint filed: 2014-12-02
Components: AIR BAGS
tl* the contact owns a 2004 bmw x3. the contact stated that the air bag indicator illuminated on the instrument panel. the dealer stated that the front passenger seat sensor needed to be repaired. the vehicle was not repaired. two years later, the contact brought the vehicle to the dealer for routine maintenance. the dealer informed the contact that the vehicle was included in nhtsa campaign number: 08v384000 (air bags); however it had expired. the contact was never notified. the vehicle was not repaired according to the recall. the failure mileage was 55,000.
Complaint filed: 2016-07-11
Components: ELECTRICAL SYSTEM,ENGINE
tl* the contact owns a 2004 jeep grand cherokee. without warning, there was a catastrophic engine failure. the instrument cluster warning indicators dimmed. in addition, the service engine warning light only illuminated moments before the engine failed and the vehicle was unable to be driven. while driving 65 mph, another motorist alerted the contact that the vehicle was overheating and smoking. the contact was able to coast the vehicle over to the side of the road. the service engine light illuminated shortly before the vehicle stalled completely and failed to restart. the vehicle was towed to a mechanic who diagnosed that there was an engine failure. the contact was advised to check with the manufacturer or a dealer to determine what caused the failure and for a solution to repair the vehicle. the contact was unable to determine who would repair the vehicle. the manufacturer provided no repair solution. the approximate failure mileage was 100,770.
Complaint filed: 2015-01-26
Components: AIR BAGS
tl* the contact owns a 2004 mitsubishi endeavor. the contact stated that while merging off the roadway, another car crashed into the rear end of the vehicle. the air bags failed to deploy. the contact sustained broken ribs, lacerations to the left hand and ear, a back injury and a head injury that required medical attention. in addition, the front seat passenger sustained a head injury that required surgery and back injuries that required medical attention. a police report was filed. the vehicle was destroyed. the manufacturer was notified of the failure. the failure mileage was 105,000.
Complaint filed: 2016-05-12
Components: AIR BAGS
tl* the contact owns a 2002 hyundai elantra. the contact stated that the air bag light illuminated. the vehicle was not diagnosed nor repaired. the manufacturer stated that the vin was not included in nhtsa campaign number: 08v533000 (air bags). the failure mileage was 121,190.
Complaint filed: 2017-09-20
Components: SUSPENSION,STRUCTURE
tl* the contact owns a 2002 ford escape. while attempting to accelerate from a traffic light, the steering failed without warning. the contact stated that the steering wheel went in one direction and the wheels went in a different direction. the vehicle was towed to reineke ford lincoln of lima (1360 greely chapel rd, lima, oh 45804, (419)223-3673) to be diagnosed. the contact was informed that the passenger side lower control arm support was severely rusted, which caused the lower control arm to fracture and separate from the vehicle. the contact was informed that the sub frame, cross member, control arm, and steering assembly needed to be replaced. the vehicle was not repaired. the vehicle was included in nhtsa campaign number: 14v165000 (structure). the manufacturer was contacted and notified of the failure. the approximate failure mileage was 140,000.
Complaint filed: 2014-05-22
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet yukon. the contact stated that the speedometer and the fuel gauge failed to provide accurate reading levels. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 60,000 and the current mileage was 114,000. updated 08/25/14*lj the consumer stated the dealer advised that there was a expired recall. the consumer also stated that he was not notified of any recall. updated 09/5/2014 *js
Complaint filed: 2015-07-16
Components: ENGINE AND ENGINE COOLING
tl* the contact owns a 2004 chevrolet monte carlo. when the contact placed oil into the vehicle, oil leaked onto the manifold. the change oil and low engine oil indicators illuminated. the failure recurred four or five times. the vehicle was taken to an independent mechanic where it was diagnosed that the engine oil was dripping on the manifold and the gasket and wiring needed to be replaced. the vehicle was not repaired. the manufacturer stated that the vin was not included in nhtsa campaign number: 15v201000 (engine and engine cooling). the approximate failure mileage was 107,000.
Complaint filed: 2014-05-14
Components: SERVICE BRAKES
three weeks ago noticed low brake fluid. filled reservoir and didn't see and leaks. yesterday i was in town shopping and when i came out of store and leaving brake peddle went to floor when i tried to stop had enough brake to stop before hitting car in front of me. bought a quart of fluid and refilled tank and cautiously made it the 25 miles home after refilling twice. looked under truck and saw leak above the fuel filter. the whole line under truck is terribly corroded and will need replacing. i live in hawaii and have had the truck for 5 years so no salt damage here. *tr
Complaint filed: 2015-08-28
Components: STRUCTURE
right rear inner fender well rusted out. causing shock not to be attached. unsafe to drive as is. ford should do something about this.
Complaint filed: 2016-01-06
Components: ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)
made left turn and my airbag went off. mechanic said that the clock spring shorted out internally in the coil and deployed the airbag. gm has not contacted me over this matter and have been trying to get them to reimburse me for since 2010.
Complaint filed: 2014-08-18
Components: SERVICE BRAKES
i entered a parking lot at 10 mph and slowed to 5 mph and turned left into a parking space and tried to stop. the brakes did not work and i crashed into the vehicle next to me. i immediately checked the brake fluid level and it was full. no abs light has ever been on, and i just recently passed my vehicle safety check with no codes on the system. *tr
Complaint filed: 2014-03-15
Components: SERVICE BRAKES
the abs light comes on intermittently for the past year. i had it checked by a mechanic and all sensors are functioning properly. *tr
Complaint filed: 2015-03-02
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 saturn sl. while driving approximately 55 mph, the key ejected from the ignition switch without warning. the vehicle continued to run in the on position without the key in the ignition switch. the failure recurred on several occasions. the vehicle was taken to the dealer and was not diagnosed. the manufacturer was made aware of the failure. the approximate failure mileage was 77,000.
Complaint filed: 2015-05-29
Components: SERVICE BRAKES
my abs light and breaks turn on once i drive for a mile on the road and it stay on till i shut the engine off for the following day for work. i already replace my brakes, rebuild my transmission and replace all spark plugs and cords, also change my engine oil on time pretty much a take care of my one and only vehicle i have. i have enough with the fords.
Complaint filed: 2014-03-19
Components: STRUCTURE
i just tried to get my kia sportage inspected and was told by two different places the frame is rusted right out and i shouldn't even be driving it. i just looked online about the problem and there are alot of complaints and feel there should be a recall to fix the problem. the car is fine otherwise. if there is no recall i am going to be without a vehicle now because i cant afford another one. *tr
Complaint filed: 2017-04-29
Components: STRUCTURE
both rear door latches have failed to operate. cannot open either rear door. this happened in the parking lot where i live. i am handy caped and cannot get access to my rolater which in the back seat area. i need this equipment to help me walk. has there been other reports of this malfunction? is this a recall item? will ford mfg repair this defect?
Complaint filed: 2018-03-19
Components: UNKNOWN OR OTHER
on 2/23/2018, my 2003 honda crv caugh on fire.it was parked in a spot at my apartment complex. i 1st noticed smoke and some fire in left front wheel well. then bursted into flames. i didn't do any unusal driving. went to work that day. 3 miles round trip. did some local driving. about 9pm went and got some gas. came home, parked car.i was inside for sevral minutes.then as i said earlier, i came out and saw the smoke and the fire starting. since this happened 3 plus weeks ago. i have of course notified my insurance, to which it was a total loss. then some peolpe said i should look into any recalls. and i did notice that there was recalls on this make, model and year. is there anything that can be done on your end to do additional research?
Complaint filed: 2015-11-23
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 toyota corolla. while the vehicle was parked, the engine burst into flames. the contact stated that the check engine light illuminated the day prior to the fire. a fire report was filed. the fire department extinguished the fire. no injuries were sustained. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was approximately 126,000.
Complaint filed: 2015-11-02
Components: SUSPENSION,SERVICE BRAKES
tl* the contact owns a 2004 ford escape. while driving at an unknown speed over a bump in the road, the vehicle emitted a clucking noise. the vehicle was taken to the dealer for diagnostic testing, which indicated that the front suspension bar was fractured. the front suspension bar was replaced. the contact also stated that the brake lines also failed due to corrosion. the brake lines were replaced. the vehicle was repaired. the manufacturer was notified. the approximate failure mileage was 125,715. .updated 02/01/16 *bf *js
Complaint filed: 2015-07-07
Components: POWER TRAIN
tl* the contact owns a 2004 nissan murano. while driving at approximately 55 mph, the vehicle slowed down without having to depress the brake pedal. the failure recurred six times. the vehicle was taken to an independent mechanic where it was diagnosed that the throttle bottle needed to be replaced. the vehicle was later taken to a dealer where it was confirmed that the throttle bottle needed to be replaced. the vehicle was repaired but the failure recurred. the vehicle was then taken back to the dealer where it was diagnosed that the power train failed and needed to be replaced. the manufacturer was not made aware of the failure. the vin was unavailable. the failure mileage was 149,000.
Complaint filed: 2014-12-03
Components: AIR BAGS
air bag warning light stays on. *js
Complaint filed: 2019-09-10
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
while driving a 2004 ford expedition 178,000 kept stalling on the highway and streets. i had it towed several times because it won't start back on the next day it would turn on. had the fuel pump replaced and still having the same problems it turn off on my 18 year old son like 5 times going to school and work where it almost got to the point where we felt it wasn't a reliable due the fact it stalls while on the road or even just turning and almost caused my sons life . finally we found out it's the relay gets hot and it causes for the car to stop and i'm aware that ford knows about this very frustrating and disappointing they have not done a recall on this the relay can not be change by its self has to be the whole circuit board
Complaint filed: 2014-03-31
Components: SERVICE BRAKES
noticed brake fluid on floor of my garage. found that the brake line to the rear brakes was rusted and leaking. gm dealer said it was out of warranty so i paid a local garage to install new brake line. it has failed again, 98,000, while i was driving. lost braking ability. i find that gm will sell me a set of brake lines for $500 and i can have them installed anywhere i want to. considering the current gm situation with the ignition switch i think they should be made to recall all effected vehicles and fix their rusting brake lines. *tr
Complaint filed: 2014-04-21
Components: SUSPENSION,STRUCTURE
frame rusting out from under truck, noise when i turn to steer, and spare tire fell off. *tr
Complaint filed: 2014-08-17
Components: SERVICE BRAKES
brake lines rusted out needing replacement. chevrolet dealership charged $772.70. service manager says many problems. gm offers kit to replace lines. should be recalled. never had a brake line problem in 50 years as i maintain my vehicles. i could no long wait for a recall. the brake lines were terrible. my 2004 subaru outback has twice the mileage and lines look like new. brake lines should last life of the vehicle. please do something. how can you investigate for 4 years and do nothing? *tr
Complaint filed: 2015-02-09
Components: AIR BAGS
tl*the contact owns a 2004 dodge ram 1500. the contact received nhtsa campaign number: 14v817000 (air bags) however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time to do the recall repair. the manufacturer was made aware of the issue. the contact did not disclose if a failure was experienced or not.
Complaint filed: 2018-08-30
Components: ELECTRICAL SYSTEM
all four windows intermittently stop working. cannot go up or down. doesnt have a preference as to when, happens when the car is off or on.
Complaint filed: 2019-10-02
Components: AIR BAGS
on july 17, 2019 at 8:40am, i got into my car in my driveway. i turned the key in the ignition and the airbag exploded. (the car was not started.) the airbag sounded like a shotgun being fired and a powder like substance immediately filled the car. the airbag itself hit me in the abdominal area. i found the door handle, opened the door, and rolled out of the car onto the ground. at this time, i yelled for my son. my son picked me up off the ground and called an ambulance due to me being in a severe amount of pain and in shock. i was taken to the hospital via ambulance and observed for the remainder of the day. i had several follow-up appointments that continue to this day. insurance came to look at car, filled out paperwork, and said they were going to total the vehicle. the car has not been moved since this incident.
Complaint filed: 2014-05-02
Components: ELECTRICAL SYSTEM
while driving the car engine will suddenly die. does not matter if you are going 20 miles or 60 miles an hour. i can crank it after a few moments and it starts backup. sometimes it takes several tries. when driving, it will sometimes jerk slightly like it is not getting fuel. recently, it would not start i had it towed to the dealer where it subsequently started right up. the honda dealer thought it could be my old alarm system so they removed it. however, the problem persisted intermittently. i took the car back. they again placed it on the diagnostic machine and told me there were various things wrong with my older model car. however, they did not know what was causing it to stall out. definitely it was a fuel delivery issue so they said replacing the fuel pump could be it. they replaced the fuel pump (with genuine honda parts) and still the problem persists intermittently almost on a daily basis. you never know if it is going to start or die when driving. i have had a new battery installed and everything i can think of checked. i cannot afford to invest any more money in my older model car and with the engine stalling it is, of course, not really safe to drive. however, when i researched the problem, i learned there had been a recall on honda car models starting with 1997 models (mine is a 1996) for ignition problems that sound exactly like the one i am currently having that the dealer is not able to identify. is there anything left i can do. the car will sometimes start right up and drive without any problem at all. it is very strange. *tr
Complaint filed: 2020-01-02
Components: AIR BAGS
dashboard is cracking from side to side; a few cracks are right over the passenger airbag. i worry about the integrity of the airbag. if anything malfunctions, at least i'll have this complaint on record.
Complaint filed: 2015-05-29
Components: AIR BAGS
tl* the contact owned a 2002 mazda tribute. while driving forward at approximately 35 mph, another vehicle made a left turn and crashed into the front driver side of the contact's vehicle. the air bags deployed. the contact sustained face lacerations from plastic fragments after the air bag deployed, which required medical attention. a police report was filed. the vehicle was destroyed. the manufacturer was notified of the failure. the failure mileage was 138,000. updated 8/19/15*cn updated 9/30/2015*js.updated 12/17/15 *bf updated 10/17/2017*cn
Complaint filed: 2014-04-15
Components: STRUCTURE
on the liftgate, cracked between bottom of glass and the edge of the window hatch. it cracked after a few years, and continues to deteriorate. now we have constant warning beeps, this is a real problem. *tt
Complaint filed: 2015-09-02
Components: AIR BAGS
tl* the contact owns a 2003 honda odyssey. the contact received notification of nhtsa campaign numbers: 15v320000 (air bags) and 15v045000 (air bags) and stated that the parts needed for the repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2018-08-27
Components: SUSPENSION,STRUCTURE
rear suspension arm broke a way from a frame section that appears rotted. no other rust on vehicle. this happened while driving on smooth road and made very difficult to control. scared to think if this happened at highway speed. again.this is a clean.no rust vehicle
Complaint filed: 2023-10-10
Components: STRUCTURE
the contact owns a 2001 honda accord. the contact stated that after the vehicle was inspected, he was informed by the technician that the vehicle had failed due to the subframe had rusted and was corroded and needed to be replaced. the vehicle was not repaired. the dealer nor the manufacture were notified of the failure. the failure mileage was approximately 96,299.
Complaint filed: 2016-02-15
Components: AIR BAGS,STRUCTURE,SERVICE BRAKES
0n apr 22, 2015 while driving from shady spring wv to princeton wv on i-77 to a drs appt, my wife and i noticed a popping sound coming from the right front of the veh when veering or turning right. i had to work that day after i returned from the dr and had planned to take the veh to a mechanic after i got off to find out the problem. while driving home from work on pluto road in shady spring, i rounded a curve to the right at 20 mph and something broke causing the veh to come to a sudden stop. i had the veh towed to a r service ctr in shady spring and was notified that afternoon that the sub frame broke/ lower cv joint had came loose and that there was excessive rust and corrosion covering the whole underneath of the veh. i notified kc preowned auto whom i had purchased the veh from in sept 2014. he went to the mech and looked at the vehicle and called me and stated the good news is there is a recall on the sub frame that had broken and could be taken to mountaineer auto in beckley wv for repair. the veh was taken on apr 27 2015, and after being sent to a body shop for a rusted and broken bolt, a new sub frame was placed on the front. my wife picked it up on jun 20 2015 and noticed driving home a vibration coming from the front right and a grinding sound coming from the middle of it. i took it back to mountaineer auto the next day and was told by the svc rep (j t) that ford was not going to put anymore money in to this veh and there was nothing they would do. i notified the wv atty general for help and after trying to rectify the issue received a letter that nothing could be done. the veh sat in my driveway until feb 3, 2016, when i saved up money to fix it myself. i took it back to mountaineer auto and was told the carriage bearing was broke, and nothing could be done due to excessive rust and corrosion. took it to 2 brothers and received the attached statement.
Complaint filed: 2015-02-25
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 chevrolet impala. the contact stated that the vehicle failed to start intermittently. the vehicle was taken to a dealer. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was unknown. updated 03/30/15*lj updated 9/26/2017*cn
Complaint filed: 2019-04-24
Components: AIR BAGS
tl* the contact owns a 2002 honda accord. the contact stated that the air bag inadvertently deployed while driving. the contact swerved off the road, but did not crash. there was no injury. the vehicle was taken to an independent mechanic who stated that a new air bag was needed. the vehicle was repaired. the manufacturer and dealer were not made aware of the failure. the failure mileage was 130,000.
Complaint filed: 2015-01-14
Components: AIR BAGS
tl* the contact owns a 2002 chrysler pt cruiser. while driving approximately 25 mph, the contact's vehicle crashed into the rear of another vehicle. the air bags failed to deploy. the contact sustained chest injuries that required medical attention. a police report was filed. the vehicle was towed to an independent mechanic. the manufacturer was made aware of the failure. the failure mileage was 64,000.
Complaint filed: 2014-03-14
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 chevrolet suburban. the contact stated that while traveling various speeds, the vehicle stalled. the contact also mentioned that the ignition was abnormally loose. the vehicle was not diagnosed or repaired. the manufacturer was not contacted about the failure. the failure mileage was not available.
Complaint filed: 2017-01-30
Components: SERVICE BRAKES
my truck is having the exact same problem as noted in recall 05068, nhtsa campaign id number 05v379000, but they state my vin number is excluded from the recall. this car was operated in michigan. at low speed, coming up to an intersection under 5 mph, for example, the abs kicks on and lurches the car forward. i read this has to do with the wheel speed sensors. this has been happening and getting worse for the past year. *tr
Complaint filed: 2016-12-22
Components: STRUCTURE
my wife got a 2003 ford ranger fx4 last year. as we looked it over we notice some bubbling rust under the paint. the dealer said he would paint it if we got the truck. ok so he did and it looked good. a few months later i started to notice more bubbling. last week i was driving it and i heard something like a thump, i looked in the mirror and saw the spare tire in the middle of the road. i pulled over and put the spare in the bed. when i got home i looked under the truck and noticed the spain tier area was totally rotted out. yesterday i pulled into the driveway and hear a squeaking noise. i looked around and noticed that the front passenger corner of the bed was hanging. i looked at the area and what held the bed up was totally rotted out. we are now afraid to drive the truck!!! what can we do? *tr
Complaint filed: 2014-03-09
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
while driving the vehicle, the instrument panel shuts off without warning and for no known reason. dodge told us that it was a short in the wiring in the dash that caused the computer to shut down. the technicians insisted that the problem would be impossible to find, especially since it could not be replicated on demand. this has continued to happen periodically, most recently in january 2014, when the computer went out, shutting down the instrument panel and the wheels on the passenger side of the vehicle. the driver's side continued forward, which pushed the vehicle into a curb, flattening two tires and damaging those respective rims. although no one was injured, had there been a vehicle next to the van, as opposed to a high curb, the defect in the vehicles wiring and computer would have caused a collision. there is never any warning prior to the electrical and instrument panel going out. there is no known trigger that causes this problem. it is not triggered by going over a bump, driving at any particular speed, stopping or accelerating. i wanted to report this, because a witness (who happened to be a police officer) to the most recent incident advised us that this is a known and common issue in dodge caravans built in the late 1990s/early 2000s. *tr
Complaint filed: 2014-04-15
Components: AIR BAGS
tl* the contact owns a 2004 toyota tundra. the contact stated that the vehicle had been stationary for three months. a passenger attempted to start the vehicle but it would not start. the passenger's side air bag then inadvertently deployed without warning. the passenger sustained facial lacerations, severe bruising and a loss of hearing as a result of the erroneous air bag deployment, and was transported to the emergency room for treatment. the manufacturer was made aware of the failure. the contact referenced nhtsa campaign number: 13v133000 (air bags) but had not confirmed if the vehicle was included in the recall. the vehicle was not repaired. the failure mileage was 100,000. the vin was not available.
Complaint filed: 2016-05-19
Components: SERVICE BRAKES
brake pedal goes all the way to the floor no pressure. lost all pressure during snowstorm. lucky to pull over into drifted snow to prevent crash. 61000 miles and well maintained. maryland area. upon inspection all brake supply lines are rusted and blown out. very difficult to repair oneself. very costly repair at dealership. this should be a sfety recall. ridiculous!
Complaint filed: 2017-07-17
Components: ELECTRICAL SYSTEM
my window came down on its own today and there was smoke and a very strong burning smell. i had a mechanic look at the driver side front window and he stated the insides were melted because some wires were burning. i read online that this has been a problem for these vehicles.
Complaint filed: 2018-04-11
Components: SUSPENSION,STRUCTURE
tl* the contact owns a 2004 chrysler pacifica. while checking for the sway bar link under the vehicle, the contact noticed that the side panel frame was corroded all the way through. the vehicle was taken to south chicago dodge chrysler jeep (7400 s western ave, chicago, il 60636), but was not diagnosed or repaired. the contact was informed that the vehicle was unsafe to drive on the highway. the manufacturer was contacted and opened case number: 33832631 before referring the contact to nhtsa. the approximate failure mileage was 100,000.
Complaint filed: 2016-09-21
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 jeep grand cherokee. the contact stated that the vehicle continuously lost power without warning. the vehicle was taken to the dealer, but the cause of the failure was not diagnosed. the vehicle was not repaired. the failure mileage was 175,000.
Complaint filed: 2015-05-05
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 mercedes benz s430. while driving approximately 30 mph, the gauges and lighting on the instrument panel suddenly failed. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and the contact was informed that the vin was not included in the nhtsa campaign number: 06v028000 (electrical system). the failure mileage was 160,000.
Complaint filed: 2015-04-28
Components: AIR BAGS
tl* the contact owns a 2002 honda accord. the contact stated that nhtsa campaign number: 14v351000 (air bags) was received in march of 2015. after contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. the contact had not experienced a failure.
Complaint filed: 2014-09-16
Components: SERVICE BRAKES
had to stop quickly on a major highway pulling a equipment trailer to get something that fell off. while in the process of pulling over to stop on the shoulder my brake pedal went to the floor, my trailer brakes helped to slow to a stop safely on the shoulder of the highway.upon further inspection of the brake lines from the engine compartment along the frame from the angle to the flat part of the frame under the drivers area the lines looked very rusty from the elements from the seasons. *tr
Complaint filed: 2014-11-12
Components: ELECTRICAL SYSTEM
fuse panel caught fire and burnt while vehicle was parked and not in use. vehicle is no longer functional. *tr
Complaint filed: 2015-02-24
Components: POWER TRAIN
tl*the contact owns a 2004 nissan armada. the contact stated that when the vehicle was started, the transmission failed to shift into reverse. after inspecting the vehicle, the contact notice that there was oil leaking from the vehicle. the contact added oil and attempted to drive the vehicle to the dealer. the vehicle stalled without warning. the vehicle restarted, however, the failure recurred. the technician diagnosed that the transmission fluid and antifreeze had mixed together causing the computer in the transmission to fail. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 137,000. the vin was unavailable.
Complaint filed: 2016-10-18
Components: AIR BAGS
tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2017-06-21
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 chevrolet malibu. while stationary, the vehicle would not start when prompted. the contact stated that the security warning indicator illuminated. on one occasion, the vehicle stalled without warning. an unknown dealer in sandis, california was made aware of the failure and extended the key ring with an additional ring to have the ignition key hang separately from the other keys. furthermore, the security system was reprogrammed to recognize the new key after the ignition was replaced on another occasion. the manufacturer was not made aware of the issue. the failure mileage was approximately 89,000.
Complaint filed: 2018-10-13
Components: SERVICE BRAKES
i-abs pump module failure on very low mileage vehicle, maintained per manufacturer specifications. abs pump failure causes "residual braking" default, which is about 20% of normal brake performance and significantly less than needed to reasonably stop and control this very heavy motorcycle. advance warning of abs pump failure is not assured, so this may result in death or life threatening conditions.
Complaint filed: 2016-07-29
Components: STRUCTURE
like so many others i've heard of, the frame has rusted through. the back left wheel assembly is now wedged up onto the floorboards. the exhaust system has broken apart before the muffler. i just bought this car two years ago and loved it, but now am horribly disappointed in the frame and toyota's lack of desire to do a recall.
Complaint filed: 2014-02-09
Components: SUSPENSION,AIR BAGS,WHEELS
driving late at night, hit pothole that badly dented right front rim, caused passenger side curtain airbags to deploy, filling car with smoke and cutting off ignition. contacted vw of america to advise them of incident. will contact insurance, local vw dealer and collision shop for analysis this week. *tr
Complaint filed: 2014-06-26
Components: SERVICE BRAKES
brake and abs light on after vehicle is operated, parked briefly, and operated again. problem occurs intermittently. worse in hot weather. problem has been on going for two years. *tr
Complaint filed: 2017-09-28
Components: SERVICE BRAKES
i own a 1993 jeep cherokee and the front brake caliper on the driver side locked up on july 4, 2017, while driving around town, about 15 minutes after being started, without any hard braking. the next day the caliper was replaced. today, 9/28/2017, while driving at highway speed about 20 minutes after car being started to drive to work, a shimmy developed. when i got to work a few miles later, the caliper was locked again and was smoking. in 1998, while driving my father's 1993 jeep cherokee (not the same one i now own), the same problem occurred that the driver side front brake caliper locked onto the tire and caused a lot of smoke. i assumed it was an isolated incident at the time. i understand that things will go wrong with older vehicles in the normal course of being used and becoming worn, but this seems to be a very common point of failure on this particular model and year that started happening when the vehicles were still relatively new. brake problems are an extremely dangerous thing to occupants of the vehicles in question, and the public at large, so i feel this merits being reported because everything else about this vehicle has been strong and reliable, and i still see so many of them out on the highways and city streets. i clicked "next" and one of the questions is, "was there a fire?" i am going to click yes because there was a copious amount of smoke but want to clarify here that there were no flames that i saw.
Complaint filed: 2016-05-18
Components: STRUCTURE
clear coat began peeling back in 2005 and i dealt with it until 2007 and had someone repaint the entire car for $900. 8 years later, the same issue is happening. must be the metal that honda used on their cars. it is very annoying to say the least. i see it on several honda accords from the same generation.
Complaint filed: 2017-05-31
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 jeep grand cherokee. while driving 20 mph, the driver and passenger side air bags deployed without warning or impact. there were no injuries and a police report was not filed. the engineering analyst associate's representative, gary double, had the vehicle towed to spartanburg chrysler dodge jeep (located at 1035 north church st ext spartanburg, sc 29303 888-404-4925), but it was not diagnosed or repaired. the vehicle was returned to the contact's home without explanation. the manufacturer stated that the repair would be the contact's responsibility since the recall repair was not completed. the case was closed. the recall details were not provided. the failure mileage was 190,000.
Complaint filed: 2016-05-29
Components: AIR BAGS
takata recall. are the airbags safe? the car is on the recall list.
Complaint filed: 2014-12-16
Components: ELECTRICAL SYSTEM
2000 chevrolet malibu. the ignition switch has consistently wore out many keys over the years. *mw the consumer stated periodically, she was unable to remove the key from the ignition. the consumer received a recall letter in the mail and made an appointment at the dealer. however, when she arrived, the dealer stated they did not have the parts. two weeks, the dealer called her and she returned to the dealer. she was informed they could not retrofit her current keys to the vehicle. she was informed she would have to buy a factory made key at $15.00 each plus tax, to allow them to do the recall. the consumer did not believe the issue was the key, but with the ignition switch that should have been replaced. *jb
Complaint filed: 2020-09-24
Components: AIR BAGS
my honda dealer has been unable to replace the defective airbag for more than 150 days from 13 april 2020, when i first asked for a repair appointment. he says the "part is still unavailable." handa sent me nhtsa recall 20v-027 important safety recall notice in march 2020, informing me that the driver front airbag module is defective. in the notice, honda asked for "patience" while they prepared the replacement part. but it has been more than 150 days since i asked for an appointment and more than 180 days since i received the notice. half a year is too long to leave me driving around in an unsafe vehicle. please urge honda to get going on making the replacement part! thank you.
Complaint filed: 2014-10-23
Components: ELECTRICAL SYSTEM
2003 chevrolet impala. consumer writes in regards to recall 14350. * ld the consumer was unhappy with gm's cover-up, regarding the ignition switch problem. *jb
Complaint filed: 2014-05-28
Components: STRUCTURE
tl* the contact owns a 2001 toyota tacoma. the contact stated that the sub frame was perforated due to rust. the vehicle was taken to a private mechanic where it was diagnosed that the entire frame needed to be replaced. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 102,000 and the current mileage was 111,000.
Complaint filed: 2015-02-25
Components: ELECTRICAL SYSTEM
i have a 1999 honda accord ex four cylinder stick shift sedan. three or four times a year, ever since i got the car the engine has suddenly stopped for no apparent reason while driving. it usually happens when i push the clutch pedal in, as when down-shifting for a turn. i took it back to the dealer, but they could not fix it, and told me they had no idea what was causing it. my regular mechanic was also unable to diagnose the cause when i asked him to, a year or so after i got the car. the car continues to malfunction in this way, and i am simply alert to it. it always starts right back up when i either pop the clutch or use the starter. judging from the recall information on this website, the cause is a defective ignition switch, but i never received a recall notice. *js
Complaint filed: 2014-07-18
Components: SUSPENSION
the forward leaf spring mount on the drivers side rear leaf spring broke up and into the frame rail. this vehicle easily had another 100,000 miles of life left in it, but nhtsa evidently does not think that frame rails rotting away due to a manufacturing defect is a safety concern, and has not forced toyota into recall mode. there is a great number of these vehicles on the road yet. i was lucky that when mine failed, it did not cause an accident. i'm sure there will be some that won't be as lucky. *tr
Complaint filed: 2018-09-11
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 pontiac grand am. on several occasions, the vehicle failed to start. the vehicle was taken to an independent mechanic who diagnosed that the ignition switch module was faulty and needed to be replaced. the local dealer (neil huffman auto group, 3810 springhurst blvd 310, louisville, ky) was notified of the failure. the manufacturer was not notified. the vin was not available. the failure mileage was 162,000. **tr consumer stated car failed to start on many occasions. online complaints include not starting possible ignition shut down write operating car. passlock code faulty. vin is invalid updated 10/26/18*jb
Complaint filed: 2015-05-18
Components: SERVICE BRAKES
tl* the contact owns a 2002 mitsubishi montero. while the vehicle was being serviced at the dealer, it was discovered that the hydraulic brake booster accumulator module assembly was defective. while driving at an unknown speed, the brake pedal was rock hard, which made it difficult to stop the vehicle. the contact stated that the vehicle experienced the same failure as listed in nhtsa campaign number 01v254001: (service brakes); however, the vin was not included. the failure mileage was unknown.
Complaint filed: 2016-08-03
Components: STRUCTURE
the frame on our 2004 sequoia has failed its inspection due to being very rusty and having multiple perforations. we have been informed that it is no longer safe to drive until repair or replacement of the frame or portions of the frame has been completed. i spoke with multiple people with toyota warranty claims, they have refused to assist us with getting a new frame. they claim their limited service campaign on the frame has ended and they are not able to assist at this time. they said their managers do not accept phone calls. so i have a decade old sequoia which is unsafe to drive. shame on toyota!
Complaint filed: 2014-01-03
Components: STRUCTURE
rusting to floor boards on both the passenger and drivers side. approximately 6 inch wide hole in floor board on passenger side. i feel that this is a big safety issue which from other numerous postings on the internet is a problem with nissan's from 2002 to 2007. *tr
Complaint filed: 2020-03-20
Components: AIR BAGS
a recall was issued several months ago for my airbags. the parts are not available and i have yet to receive notification of the recall from acura (i found out on the web). previously, i had contacted acura by mail and was told over the phone that i would have to pay for my airbags to be fixed when the first takata recalls happened in 2016). my car is without a doubt unsafe to drive. i've attached the original letter i wrote them based on our conversations. they do have my contact information! there is no excuse for the delay in notifying me or in repairing my airbags.
Complaint filed: 2016-02-11
Components: AIR BAGS
tl* the contact owns a 2002 jeep liberty. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2014-10-16
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 pontiac grand am. the contact received notification of nhtsa campaign number: 14v400000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experience a failure.
Complaint filed: 2016-02-10
Components: SERVICE BRAKES
i have a code c1185 it is making my van unstable . it starts to jerk as it goes from 40 to higher speeds it's affecting . it turns out that alot of people are having this issue c1185 abs module
Complaint filed: 2023-03-28
Components: SERVICE BRAKES
on march 23, 2023 abs extended stopping distance on snow / slush surface proceeding downhill on a 4 lane highway (7200 south wasatch blvd. midvale utah). other vehicles around me were stopping without issue. i noticed my abs brakes were making the (typical operating sound a type of grinding) and i wasn't stopping. i changed lanes twice to provide for more stopping distance and eventually stopped in the left turn lane within 2 feet from rear-ending other cars had i remained in the inside lane. located investigation ea94-038 noting 10,000 complaints, 2000 accidents, 600 injuries. chevrolet safety campaign 99i006000 addressing a pcm coding change and replacing the kelsey hayes abs actuator unit. chevrolet at 800-222-1020 declined to say whether this recall was in force, was a valid recall or had ever existed.
Complaint filed: 2019-12-10
Components: SERVICE BRAKES
tl* the contact owns a 2004 mercedes-benz e320. the contact stated that a blue light illuminated, which meant that the brakes needed to be serviced. the contact took the vehicle to an independent mechanic where the brakes were serviced. a few months later, while traveling 30 mph, the brakes failed without warning. the contact continuously pumped the brake pedal until the vehicle stopped. the contact had the vehicle towed back to the independent mechanic where it was diagnosed with a sbc hydraulic pump failure. the contact took the vehicle to mercedes-benz of beverly hills (9250 beverly blvd, beverly hills, ca 90210, (310) 659-2980) where the vehicle was ultimately diagnosed and repaired. the manufacturer was not notified of the failure. the failure mileage was 106,000.
Complaint filed: 2016-03-01
Components: STRUCTURE
i am looking for information regarding the toyota frame corrosion recall. i currently own a 2003 toyota tacoma that falls under this warranty and my frame is completely corroded and now deemed unsafe. toyota has told me that their recall has expired and therefore my frame is not covered even though we were initially told that the frame was under warranty for 15 years. at the initial time of recall we brought our truck to our local dealer (greentree)for a frame inspection and they advised me the frame was in good condition but there was no process in place yet to spray the frames .now my frame is completely rotted through and toyota has advised me that there is nothing they can do about it. i would like some info on how this major safety recall can "expire" and want to explore my option for toyota to fix their issue and my truck thank you *tr
Complaint filed: 2015-06-06
Components: AIR BAGS
the air bag warning came on disabling drivers air bag. after checking this out i found this was a real common problem in this age silverados. problem is a sensor that cost 400$ to repair at dealer. if this is a common problem shouldn't gm fix the defect at their cost? how many owners of this age truck opt not to have this defect fixed due to cost? this endangers owners and passengers and gm should be liable. thank you, mike
Complaint filed: 2014-05-14
Components: ELECTRICAL SYSTEM
2003 saturn ion. consumer writes in regards to ignition switch repairs. *smd the consumer stated the ignition is still not working properly, even though her daughter had it fixed in december 2013.*jb
Complaint filed: 2014-07-08
Components: POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
tl* the contact owns a 2004 chevrolet malibu. the contact stated the brake lights failed. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and stated that the vehicle was not included in recall nhtsa campaign number:14v252000 (exterior lighting). the failure and current mileage was 95,000.updated 09-05-14 *bf the consumer stated the vehicle the vehicle has also had issues with switching from park to drive, the exterior as well as the interior lights would go out during highway speeds and an alarm would sound, whenever the vehicle would be filled with gas the low fuel alarm would sound, and the blinker lights would burn out prematurely. updated 09/15/2014 *js