vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2015-03-26
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 chevrolet silverado. the contact stated that the instrument panel failed on the vehicle. the odometer worked, but the fuel gauge and all other gauges failed. the dealer stated that the entire instrument cluster needed to be replaced. the vehicle had not been repaired. the failure mileage was unknown.
Complaint filed: 2022-03-31
Components: AIR BAGS
the contact owns a 2000 bmw 323i. the contact stated while driving approximately 55 mph, the passenger’s side air bag deployed but did not inflate. there was no crash to cause the air bag to deploy. the contact stated no warning light was illuminated. the contact had taken the vehicle to a local dealer to be diagnosed. the contact was notified of several recalls regarding the driver’s side air bags however, there was no recall on the passenger’s side air bags. the vin was included in nhtsa campaign number: 19v853000 (air bags). the vehicle was not repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 139,000.
Complaint filed: 2015-01-13
Components: AIR BAGS
tl* the contact owns a 2003 gmc sierra 1500. while driving 40 mph, the contact's vehicle crashed into the passenger side of another vehicle. the air bags failed to deploy. the contact sustained injuries to the face, knee, and back that required medical attention. in addition, the passenger sustained hip and shoulder injuries that required medical attention. a police report was filed. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 177,000.
Complaint filed: 2017-11-01
Components: AIR BAGS
recall on takata inflators. there is no mitsubishi dealer in rochester, mn. i am 95 years old and cannot drive out of rochester, mn. what should i do to get the inflator replaced?
Complaint filed: 2016-12-20
Components: ELECTRICAL SYSTEM
while driving at highway speeds a vehicle started to back out of a driveway. when i attempted to honk my horn, it would not work. this created a very hazardous condition for me and the occupants of the car! i have checked both the fuse and the horn relay and find no defects. the horn works only intermittently at best and is not reliable in a dangerous situation. *tr
Complaint filed: 2015-07-13
Components: ELECTRICAL SYSTEM
it started with the battery light coming on. i made it home. i turned off the car and when i tried to restart, dead. i first assumed the battery needed to recharge and did that. it wouldn't hold a charge. when i looked at the fuse block on top the battery, it was melted! along with the wire going to the alternator. this seems to be a very common complaint with these vehicles.
Complaint filed: 2018-09-19
Components: AIR BAGS
2003 nissan pathfinder. consumer writes in regards to airbag recall. *as the consumer received a notification pertaining to the airbag recall, but was informed the vin was not included in the recall. the consumer requested an investigation to confirm whether not the vin was included. the dealer and the manufacturer were notified. *js
Complaint filed: 2016-10-13
Components: UNKNOWN OR OTHER
vehicle stalls while driving in traffic, stops and will not start for 2-3 days. after 2-3 days vehicle starts back with no problem, but in a couple of days does the same thing all over again.
Complaint filed: 2017-10-09
Components: AIR BAGS
takata recall? i was in an accident with a major impact to my car and none of the airbags inflated. i was stopped on a freeway off-ramp and another vehicle rear-ended me with full speed pushing me to collide with another vehicle in front of me.
Complaint filed: 2014-04-02
Components: VEHICLE SPEED CONTROL
tl* the contact owns a 2001 ford f150. the contact stated that the vehicle ignited in flames while parked and unoccupied. the contact was able to extinguish the fire. the fire department inspected the vehicle and filed an incident report stating that the fire originated from the speed control deactivation switch. the vehicle was destroyed and remained at the contact's residence. the contact referenced nhtsa campaign id number 05v388000 (vehicle speed control) and stated that he had experienced the consequence listed in the recall however, the contac's vin was not included. the manufacturer was notified of the problem. the approximate failure mileage was 147,000.
Complaint filed: 2014-08-01
Components: SERVICE BRAKES
tl* the contact owns a 2005 acura tl. the contact stated that while driving at approximately 65 mph, the brakes engaged independently without warning. the failure recurred on multiple occasions. the vehicle was taken to a dealer where it was diagnosed that the yaw sensor chip needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 70,000.
Complaint filed: 2016-09-13
Components: AIR BAGS
tl* the contact owns a 2005 acra mdx. the contact received a recall notification for nhtsa campaign number: 16v344000 (air bags) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2018-05-06
Components: STRUCTURE
the passenger side front door glass separated from its framework/bracket and fell into the door. the vehicle was moving at the time - my daughter was driving it i believe on the highway. while we were getting the very costly repair done, another woman was there with the exact same issue - i just happened to overhear her - right after the maintenance rep informed me that he had never heard of it happening. i am submitting it now because i realize if people don't speak up, nothing will be investigated. we no longer own this vehicle and we gave all the maintenance records to the gal we sold it to. it was repaired by park honda in akron ohio and we can only estimate the timeframe and the mileage. if needed, i could try to find old credit card statements that might narrow it down.
Complaint filed: 2015-03-20
Components: SERVICE BRAKES
tl* the contact owns a 2001 gmc sierra. the contact stated that while attempting to stop, the abs failed and the vehicle started to pull to the right. the contact determined that the cause of the failure was a defective wheel speed sensor. the vin was not affected by nhtsa campaign number: 05v379000 (service brakes, hydraulic). the manufacturer was not made aware of the problem. the vehicle was not repaired. the failure mileage was 105,000. .updated 06-11-15 *bf updated 11/23/2015*js
Complaint filed: 2015-04-07
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1998 honda accord. while driving 20 mph, the vehicle stalled. the contact was able to restart the vehicle. the vehicle was taken to multiple independent mechanics who were unable to diagnose the failure. the failure recurred on numerous occasions. the manufacturer was not notified of the failure. the contact was aware of nhtsa campaign number: 02v120000 (electrical system) but the vin was not included. the failure mileage was 98,000. updated 8/10/15*cn updated 10/05/2017*cn
Complaint filed: 2015-08-25
Components: UNKNOWN OR OTHER
driving about 30 miles with the hard top down (convertible) on my way home then start smelling something like plastic burning then notice someone from behind me waving/honking her horn, i pull my car aside and a lot of smoke coming inside the engine hood, got out of the car and saw flame coming out underneath from the drivers side.my car is totally engulf in flames.
Complaint filed: 2023-07-12
Components: STRUCTURE
on the second row seat, passenger side door will not open using the door handle with the child safety switch in lock or unlock position. it will open from the outside handle. this is a safety concern. in case accident happen or fire in the vehicle occurs, the second and third row passengers can not get out of the vehicle fast enough for their safety. this has not work for over a year now.
Complaint filed: 2016-07-24
Components: SERVICE BRAKES
was traveling east on hwy 158 and pushed on brake pedal at the intersection of zoo road at a red light with cars coming and the pedal when to the floor and the truck brakes grab a couple of short times but did not stop the truck , went thru the intersection just missing a car , smoke was coming from the drivers side of the truck had to push on emergency brake to get the truck stop. got out and look and a rusted brake line had busted , was traveling about 45 miles an hour when this occurred..
Complaint filed: 2014-06-30
Components: AIR BAGS
my airbag warning light continues to stay on while driving. *tr
Complaint filed: 2021-03-14
Components: STRUCTURE,UNKNOWN OR OTHER
honda accord 2001 4-dr sab: passenger side rear front engine support completely rusted away due to ac leak. driver side rear front subframe is completely fine, no rust. mechanic said car is too dangerous to drive unless i invest in new subframe for over $1,200. my car only has 70,000 miles on it and i'm very disappointed it hasn't been recalled for clearly a defective ac leakage. i have found many forums with the same problem including the article 'center for auto safety requesting recall of 1.5 million honda accords for rust issue in sub- frame and honda accords found with sub-frames rusted out by the nhou. i could have been seriously injured driving this car while i worked as a food delivery driver for grubhub. i deserve compensation, my passenger subframe is completely rusted out and hanging by a thread whereas my driver side subframe is completely fine. that doesn't just happen it should have been recalled.
Complaint filed: 2018-06-07
Components: STRUCTURE
tl* the contact owns a 2003 harley-davidson vrsca. while driving 20 mph, the contact attempted to shift into second gear and a portion of the structure near the engine became dislodged and detached from the vehicle. the driver pulled off the road and pushed the vehicle to a friend's house nearby. the manufacturer and dealer were not contacted. the vehicle was not diagnosed or repaired. the failure mileage was 40,000.
Complaint filed: 2015-03-23
Components: AIR BAGS
2004 toyota corolla. consumer writes in regards to no replacement parts. *smd
Complaint filed: 2016-11-15
Components: STRUCTURE
tl* the contact owns a 2004 chrysler pacifica. the contact stated that the subframe was rusted. the vehicle was taken to the mechanic who diagnosed that the subframe needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 120,000.
Complaint filed: 2017-09-28
Components: STRUCTURE
frame has rust holes. i call toyota and told me there is nothing they can do about it case closed.
Complaint filed: 2017-02-28
Components: STRUCTURE
tl* the contact owns a 2000 toyota tacoma. when the vehicle was taken in for an oil change, the dealer noticed that the passenger side frame was fractured. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 78,740.
Complaint filed: 2018-05-31
Components: AIR BAGS
srs light comes on on dash and it go off air bag might be bad driving and stationary
Complaint filed: 2015-07-09
Components: STRUCTURE
our altman failed inspection due to a 9 inch hole in the passenger side floor. this appears to be a widespread issue with this model. there are enough complaints regarding this issue so that it to be a recall.
Complaint filed: 2017-07-25
Components: UNKNOWN OR OTHER
i had traveled about 2 miles from home to a home depot and was driving at about 20 mph as i was about to turn into one of the parking lanes. suddenly the car went into full speed as if i was full on the gas pedal. i nearly hit other cars trying to get control of my car. i tried shutting the engine off and then back on, but that did no good. my car only has about 70,000 actual miles on it as i am retired. car is currently in a garage waiting for repairs.07242013
Complaint filed: 2021-01-15
Components: AIR BAGS
tl* takata recall. the contact owns a 2000 acura tl. the contact received notification of nhtsa campaign number: 20v027000 (air bags) however, the part to do the recall repair was not available. the contact stated that the manufacture had exceeded a reasonable amount of time for the recall repair. the contact called apple valley honda (400 highline dr, east wenatchee, wa 98802) where it was confirmed that parts were not available. the contact was referred to carter acura (21515 hwy 99, lynnwood, wa 98036) and was informed that the part was available. the contact stated that the dealer was located 130 miles away and she was 82 years old and was unable to drive that far to have the vehicle repaired. the manufacturer was made aware of the issue and informed the contact that she would receive a callback however, the contact had not received the callback. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2015-07-07
Components: ELECTRICAL SYSTEM
my ignition switch sometimes sticks. able to take key out when running
Complaint filed: 2019-10-22
Components: UNKNOWN OR OTHER
la guagua estando estacionada en la marquesina apagada. se encendi por el lado del chofer en motor cerca de los frenos.
Complaint filed: 2014-05-22
Components: SERVICE BRAKES
abs warning light is on while driving vehicle. resets when vehicle is turned off but comes back on once brake pedal is depressed. *tr
Complaint filed: 2014-04-06
Components: SERVICE BRAKES
on 7/1/2011, my 2005 chevy silverado lost brakes. the loss of brakes was caused by a leak from a corroded section of brake line. i had that section of the line replaced and continued to drive. on 6/12/2012, the same thing happened to another section of the brake line. the corroded line split and brake fluid was gushing out. luckily, on both occasions i was able to stop my vehicle before crashing into someone or something. when i had my vehicle towed to my mechanic, he said that the brake lines were so corroded that he would recommend replacing the entire line for safety. i also had an opportunity to look at the lines and was in complete agreement with the mechanic. my vehicle at the time of the first incident was 6 years old and had 57,751 miles on it. the second incident occurred about a year later and the mileage was 62,719. *tr
Complaint filed: 2014-08-01
Components: SERVICE BRAKES
brake lines rusted; brake line leak; truck would not brake/stop in driveway; had truck towed to repair shop to replace brake lines completely rusted. *tr
Complaint filed: 2017-12-18
Components: AIR BAGS
tl* the contact owns a 2004 pontiac vibe. the contact received an unknown recall notice for the air bags and received the recall repair. the contact stated that the air bag warning indicator illuminated a yellow light prior to the recall repair. afterwards, the air bag warning indicator illuminated a red light. the contact called the dealer that performed the recall repair (thurston auto plaza, 2800 n state street, ukiah, ca 95482; 707-832-4106) and was informed that the repair was completed and the warning indicator may indicate a separate failure. the dealer advised the contact to have the vehicle diagnosed. the vehicle was not diagnosed or repaired. the approximate failure mileage was 145,000.
Complaint filed: 2014-09-22
Components: AIR BAGS
i was driving my children to school in the morning. they were doing construction on the roads around my house and all the sewer caps were exposed. they are re-paving all the streets. i barely clipped one and my driver side "side" airbags (headliner air bags and the driver seat side airbags) deployed for no reason. there was no collision, no impact. i barely clipped the sewer cap and i'm not even positive the airbag deployment occurred at the same time. vwoa is currently investigating but after reading about air bag deployments for some time now, i can't imaging that running over a sewer cover at 15 mph and barely clipping it would be enough to deploy the side air bags. luckily i was able to stop the car and get it to side of the road without injuring myself or anyone else. it was a very scary situation. still waiting to hear the outcome from vw. *tr
Complaint filed: 2015-02-07
Components: ELECTRICAL SYSTEM
i went out on friday the 6th of feb.2015. i got a coffee at wawa everything was fine i left to go to my buddy's house to hangout and i started driving down the road n i noticed smoke coming out the vents when i was driving so i pulled over cuz i thought it was the heater core cuz when they go bad smoke comes out of them so i'm looking n looking n all of a sudden the smoke is getting heavier and darker within 20-25 mins after calling 911 there it happened my truck went up in flames n a total loss. then that day after i got home n calmed down i looked it up n the first thing that popped up recall for wiring harness in dashboard shorts out n causes fires. i'm like really.*js
Complaint filed: 2014-09-14
Components: SERVICE BRAKES
was backing out of the driveway and when i tried to stop the brake pedal went all the way down and i had no brakes. there was no warning whatsoever that i had a braking problem. when i looked underneath the truck i could see that the brake lines are very corroded and one is leaking. it looks like they will all need to be replaced and the truck will probably need to be towed in to have this done. it sounds like this will be a very costly fix. i bought this truck new and it has always been garaged and well taken care of. *tr
Complaint filed: 2015-01-23
Components: STRUCTURE
tl* the contact owns a 2000 toyota tundra. the contact stated while driving approximately 50 mph, there was an abnormal noise emitting from the rear end of the vehicle. the contact discovered that the spare tire was hanging low and the frame and cross member were rusted. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the vin was included in nhtsa campaign number: 09v444000 (structure). the failure mileage was 100,000.
Complaint filed: 2015-11-04
Components: AIR BAGS
recalled, they are still unable to repair my truck, it is a 2003 , how long do i have to drive an unsafe vehicle?
Complaint filed: 2018-05-01
Components: SUSPENSION,STRUCTURE
tl* the contact owns a 1998 honda accord. while driving various speeds, the upper control arm squeaked and was about to detach without warning. the vehicle was taken to an independent mechanic where it was diagnosed that the subframe was rusted out and the vehicle was unsafe to drive. the technician recommended that the entire subframe be replaced. the dealer was not contacted. the manufacturer was made aware of the failure and stated that the vehicle was out of warranty. the failure was not repaired. the failure mileage was approximately 84,800.
Complaint filed: 2015-07-29
Components: AIR BAGS
tl* the contact owns a 2001 nissan maxima. the contact stated that the air bag warning light illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 24,000.
Complaint filed: 2015-07-31
Components: AIR BAGS
tl* the contact owns a 2005 bmw m3. the contact received notification of nhtsa campaign number: 14v428000 (air bags); however, the part needed to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. the vin was not available.
Complaint filed: 2014-07-10
Components: STRUCTURE
under normal use the exterior door handles on three of the four car doors broke. within a week's time all three broke and the only way to open the doors was to reach through an open window and pull the interior handle. at my expense the ford service dept. replaced the broke handles, however the right rear part couldn't be located to repair it. this should have been a safety recall. should their have been an accident prior to my replacing the handles, someone trying to help a person stuck inside wouldn't have been able to get the passenger out of the vehicle. when i looked online to read about these handles i found that this was a bad design year for door handles and after about 3 years it was then redesigned. why not a recall then? *tr
Complaint filed: 2015-04-16
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign numbers: 14v354000 (air bags) and 14v770000 (air bags); however, the parts needed to perform the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the repair. the manufacturer was notified of the issue. the contact had not experienced a failure.
Complaint filed: 2016-02-17
Components: AIR BAGS
tl* the contact owns a 2003 jeep grand cherokee. the contact received a notification of nhtsa campaign number: 15v046000 (air bags); however, the part for the recall repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2018-03-26
Components: STRUCTURE
frame rot in multiple locations, front and rear
Complaint filed: 2019-11-04
Components: STRUCTURE
car runs and drives well. however, our mechanice says the subframe is rusted so it will not pass inspection.
Complaint filed: 2016-04-21
Components: STRUCTURE
i have replaced the panel under the rear lift gate window 3 times at a cost of over $ 400 per time. this panel cracks near the ford emblem on either the right or left side. i called ford and filed a complaint and was told that they have no information on this being an issue. i am an auto insurance claims adjuster and i see this problem daily on my insured's vehicle. my panel has cracked for the 4th time and ford is refusing to do anything about it. i have had the vehicle since 2006. i can submit the invoices for my repairs and photos if needed to support this matter. the panel appears to crack due to the lift gate flexing when it is opened and closed. the local ford dealership said they try to put something behind the panel when they replace it to help reinforce it.
Complaint filed: 2014-04-07
Components: SERVICE BRAKES
brake pedal went to floor very slowly. repaired brakes with all new components; rotors, pads, calipers, new brake fluid. bled brakes and pedal is still very spongy and pedal will still go down to floor after stopping. car will not move if you hold the pedal down. found several complaints on line about spongy brakes on chevrolet cars.is there a problem that i can not find for these cars? *tr
Complaint filed: 2015-12-30
Components: SERVICE BRAKES
rear brakes drag when car is started and driven. *js
Complaint filed: 2014-05-28
Components: ELECTRICAL SYSTEM
i have a 2004 dodge durango slt, 2-wheel drive, 8 cylinder, hemi magnum. my problem is that whenever it rains or i go through a car wash or it snows, my car acts like it wants to cut off when i come to a stop. it gasps for air. sometimes it does cut off, but it quickly starts back again. once it stops raining, my car acts normal again. i've taken it to a dodge dealership three times for the same problem, and every time the technician cannot find anything wrong with it. he even drove it in the rain. the answer seems so simple, but no one can seem to find anything wrong with my vehicle. now i'm afraid to drive it when it rains. *tr
Complaint filed: 2016-08-08
Components: SERVICE BRAKES
calipers constantly falls off causing wheel to lock up
Complaint filed: 2019-02-09
Components: ELECTRICAL SYSTEM
vehicle stalled to dead three time, one on an intersection. symptons started with rough idle, misfiring and stall. after inspection of upper wiring harness (recommended by a friend) the conclusion was bare and desintegrated wires causing short circuits everywhere in the car, putting me and my family at risk. it is an expensive repair and i can't drive the car until mbusa gives a solution which i've heard they look like unaware. i owned other mercedes models and we always hear that this w140 serieswere the best car in the world. but this issue could have cost my life.
Complaint filed: 2015-09-24
Components: AIR BAGS
tl* the contact owns a 2004 bmw 325xi. the contact received a recall notification of nhtsa campaign numbers: 14v428000 (air bags) and 15v318000 (air bags); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. the contact had not experienced a failure.
Complaint filed: 2017-07-24
Components: SERVICE BRAKES
following brake recall repair completed in late 2016 by honda dealer, motorcycle has experienced same failure of rear caliper/brakes hydraulically seizing to a complete stop of bike. the honda recall(s) (2 recalls) is still not adequate to fix the problem with the secondary master cylinder and rear brakes with goldwings.
Complaint filed: 2016-04-07
Components: STRUCTURE
passenger side rear inner wheel well and strut mount rusted out. hole the size of a grapefruit. apparently this is a known issue with this make, model, and year of vehicle. complaints regarding this exact issue all over the internet yet no safety recall regarding the problem. my strut has not yet protruded and broken through the mount but will shortly if not addressed.
Complaint filed: 2016-12-06
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 buick lesabre. while driving various speeds, the vehicle suddenly shut off. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 67,000.
Complaint filed: 2016-02-04
Components: AIR BAGS
my wife was driving her 2002 jeep liberty home on 28 jan 2016 on ceder road chesapeake va when the drivers side air bag deployed. see was driving the speed limit when it happened. the jeep dealer has the vehicle and the the case number fro chrysler is 28667697. i've been trying to get them to do something to fix the vehicle and to give a loaner vehicle to use while the jeep is in repair. so far they are saying they are expediting the investagation.
Complaint filed: 2014-03-28
Components: STRUCTURE
i took my car back to titus will toyota in tacoma, wa. there is a recall for frame damage. they told me my vehicle did not have the problem. i then took it to my local mechanic a few weeks later for other work. he informed me that my skid plate was loose and could not be re-connected because the holes for the screws in the frame are rusted out. this is what the recall is about. so the dealer tried to not do the recall because it is expensive. meanwhile my truck needs the frame replaced as the recall specified. my truck lived in duluth mn, for 12 years. *tr
Complaint filed: 2014-04-07
Components: SERVICE BRAKES
abs light come on after vehicle warm up also brake light come on at the same time. going to garage tomorrow to check on recalls and to see is the is a serious problems on windstars. from what i been reading on the internet it seem to be a major problem for windstar owners. *tr
Complaint filed: 2019-06-05
Components: STRUCTURE
tl* the contact owns a 2000 toyota tundra. the contact stated that the entire frame underneath the vehicle was rusted. the rust was starting to fall off onto the floor of the contact's garage. the contact was worried about continuing to drive the vehicle. larry h. miller toyota murray (5650 state st, murray, ut 84107, (801) 590-0640) stated ten years ago that the failure was not part of a recall and did not repair the vehicle. the manufacturer sent the contact a letter stating there was a rust issue with the frame and advised that the vehicle should be taken to a dealer. the failure mileage was 90,000.
Complaint filed: 2021-05-06
Components: FUEL/PROPULSION SYSTEM
have been told by several different mechanics that fuel is leaking where the fuel filler neck connects to the plastic gas tank at the check inlet valve. i've seen many, many complaints of this same issue from other rendezvous owners, as well as the same problem of gm and/or buick refusing to repair the vehicle, even though it is a safety issue, (possible fuel ignition outside of the engine usually is). i live off a very modest disability check and a new tank is over $1,000, not including another 4-5 hours of labor. that's more than i get in a month. gm needs to step up and honor the recall and fix these vehicles. it's complete bs that they are limiting it to vehicles with less than 150,000 miles on them. and my vehicle had less than that the first time i contacted gm about this, but that was before they so graciously extended the warranty to all rendezvous' with this issue, but adding the mileage restriction effectively eliminating any other vehicles actually qualifying to be repaired. i bought this vehicle in 2013, and it has always been legally registered, but i never received any communications from gm about this recall. that, and the refusal to repair a recall safety issue, is, or should be criminally negligent.i really feel like a class action lawsuit is what will have to happen. maybe since i have so much time on my hands, that is something i should look into.
Complaint filed: 2015-01-05
Components: STRUCTURE
tl* the contact owns a 2000 toyota tundra. the contact received notification of nhtsa campaign number: 09v444000 (structure). the contact stated that the vehicle was inspected and sprayed with a corrosion protection compound. however, the vehicle started to corrode. the vehicle was taken to the dealer. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 165,000.
Complaint filed: 2017-03-20
Components: AIR BAGS
tl* the contact owns a 2003 lexus lx470. the contact received notification of nhtsa campaign number: 16v065000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the contact called several dealers who were unable to provide a specific date for when the part would become available. the contact was unable to determine when the vehicle would be repaired. the manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. the contact was not experiencing a failure. parts distribution disconnect.
Complaint filed: 2014-04-09
Components: SERVICE BRAKES
simply driving west on north ave at 25 - 30. had to apply brakes getting close to intersection. brake pedal went to the floor, had no brakes at all. tried using foot operated emergency brake but it did not work either. put it into 4 wd low to slow as best i could. drove off the road onto grass to avoid car ahead of me. drove very slowly in 4wd low to f f tire at 410 n. moorland blvd the closest car service shop about 2 miles from where brakes went out. service tech checked and reported the brake lines are extremely rusted and one let go. later he reported all lines were extremely rusted and need to be replaced. this truck has slightly more than 50,000. it is always kept in a garage when not in use and rarely used as per 50,000 + in 13 years. had rust problem with brakes when vehicle had less than 30,000. still have the original rear calipers replaced at that time showing outer pad on driver side never moved to contact rotor, but inner pad rivet was gouging the rotor. brake pedal went close to floor during first month of purchase. called dealer and was told "that's how anti-lock brakes are". truck was taken in (dealer) for routine checking to install fog lights. check-off sheet never mentioned anything about brakes. have replace 4 electric window motors on passenger side so far. last time operated the window less than a dozen times before window failed to open again. dealer always claims rust is because truck is not driven enough. website complaints about rusty rotors and brakes proves otherwise, over 400,000 hits when i checked after my brakes/rotors rusted away. this vehicle is a lemon and i would never buy another gm product. *tr
Complaint filed: 2014-10-01
Components: STRUCTURE
this truck belongs to my son who is in the navy. he was on deployment and i took the truck to get it inspected and it failed due to a rusted frame. neither myself nor my son were aware of the frame recall done by toyota. i called toyota and they are refusing to help us with this vehicle since the recall has expired. we have owned 3 toyota tacoma's and never have had an experience such as this. they told me to file a complaint with your company if i wasn't happy with the end result and i of course am very disappointed. my son serves this country and now he is out a vehicle and can't afford to replace it. please advise. thank you for your help. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2023-11-20
Components: SERVICE BRAKES
the vehicle is equipped with adjustable brake and accelerator. the pedals should move up and down together. but the brake pedal is several inches higher causing a safety issue.
Complaint filed: 2021-04-08
Components: AIR BAGS
tl* takata recall. the contact owns a 2000 honda cr-v. the contact received notification of nhtsa campaign number: 20v026000 (air bags) however, the part to do the recall repair was not yet available. the contact stated that cape girardeau honda located at 385 siemers dr, cape girardeau, mo 63701, (573) 334-6919 had exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2014-04-07
Components: SERVICE BRAKES
tl* the owns a 2001 toyota tundra. the contact stated that while driving downhill at approximately 30 mph on a mountainous road, the brakes were depressed and pulsated abnormally as the front end of the vehicle began to vibrate violently. the failure only recurred when the contact was driving downhill in combination to the brake pedal being engaged. the vehicle was taken to an authorized dealer, who stated that the rotors and calipers would need to be replaced. the vehicle had not been repaired. the manufacturer was notified of the defect. the approximate failure mileage was 60,000.
Complaint filed: 2019-03-05
Components: SEATS,EQUIPMENT
cpsc: heated seat cover was plugged into 2004 ford f250 super duty via the dc 12v. the vehicle was on for 30. *dt *tr
Complaint filed: 2014-10-08
Components: WHEELS,SERVICE BRAKES
have to turn ignition on several times to start. rims pressuring tires. *tr
Complaint filed: 2015-08-27
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part for the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. ma 10/19/15 updated 11/18/15. *jb
Complaint filed: 2014-04-22
Components: ELECTRICAL SYSTEM
own a 2001 honda civic lx check engine light once up with code p0740. had the code read at autozone went out. now it has come back. *tr
Complaint filed: 2019-02-04
Components: SERVICE BRAKES
tl* the contact owns a 2001 chevrolet silverado 1500. the contact stated that the abs module and brake line were rusted. the contact was a mechanic and repaired the brake line himself. the contact called mccarthy chevrolet lee's summit (945 se oldham pkwy, lee's summit, mo 64081, (816) 356-6610) and they confirmed that there were no recalls. the cause of the failure was not determined. the manufacturer was not contacted. the failure mileage was 250,000.
Complaint filed: 2015-09-22
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 chrysler voyager. while driving approximately 40 mph, the vehicle stalled without warning. the vehicle restarted after a few moments. the failure recurred numerous times. the ignition switch was previously replaced. the vehicle was not diagnosed or repaired for the most recent failure. the manufacturer was notified of the failure. the approximate failure mileage was 260,000.
Complaint filed: 2018-03-27
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 ford ranger. the contact received notification of nhtsa campaign number: 17v788000 (air bags) however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. big country ford lincoln (500 w commerce st, brownwood, tx 76801) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2014-05-26
Components: STRUCTURE
vehicle taken in on oct 5, 2011 for safety recall notice 11s21. while on the rack much rusting was noticed on undercarriage as well as spots rusting through paint at specific points on the right and left side rocker panels, bed and the running boards. pictures and samples were taken and an email sent to the company president. no response was ever received. an internet search has found that this rust problem is prevalent in the f-150 of this vintage. the rust has not only diminished the value of the vehicle but the issues with the rocker panels and running boards have the potential to lead to accidents occurring with a failure at operating speeds. *tr
Complaint filed: 2015-03-14
Components: SERVICE BRAKES
brake lines corroded leading to complete braking failure. *tr
Complaint filed: 2014-04-25
Components: AIR BAGS
red check airbag light is on constantly. all repair shops indicate that there have been many more, and the expense for repair would run from $450.00 to $1,000.00. it seems that gm already knows about this malfunction, since there are many other reports. since the light is on, the airbag will not work in the event of a crash. it would seem that gm would repair these immediately unless they want another ignition switch catastrophe. it shouldn't take someone dying as a result of this malfunction to get gm to act. as of now, my airbag will not inflate in the event of a crash. *tr
Complaint filed: 2015-11-11
Components: FUEL/PROPULSION SYSTEM
my complaint is more of a question. how can a recall have a cutoff deadline, especially when the item recalled may or may not be bad? there was a recall on my injectors and i never new it till they went bad and i took it to dealer to fix and they said injectors had been recalled but recall expired. then, 13 months after having them replaced, 3 go bad and ya'll only offer a 1 year warranty when you replace them, how convenient. you have an expiration on a recall.
Complaint filed: 2017-11-26
Components: SERVICE BRAKES
brake line rusted. lost fluid and brakes while driving. have been driving for 53 years. never had this happen with any other vehicle.
Complaint filed: 2019-07-02
Components: ENGINE
engine light turned on, vehicle failed to start and was towed to garage. mechanic diagnosed problem as timing chain sensor wear, due to stretched timing chain related to well documented oil sludge problem in 2.7l v6 engine. after the sensor was replaced, drove the vehicle for two weeks and engine light reappeared. for approximately 18 months, vehicle was driven with engine light turning on and off on its own. at times, the vehicle was difficult to start, particularly in cold weather, but would resolve itself and start fine with the engine light turning off. after 18 months, the engine light remained lit all the time. it would stall in traffic and the oil light would appear. at this point, after reading thousands of others complaints on this vehicle/engine and understanding engine repair costs would eclipse the value, i decided the vehicle was unsafe to drive.
Complaint filed: 2016-04-08
Components: AIR BAGS
tl* takata recall. the contact owns a 2002 bmw 530ia. the contact received a recall notification for nhtsa campaign number: 15v318000 (air bags); however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2015-03-24
Components: STRUCTURE
as i am driving the electronic sliding door on the passenger side starts to buzz like it does when the door is opening and i can hear it clicking as if it is going to open. this has happened several times. i am afraid i will be driving down the highway and the door will open. *tr
Complaint filed: 2014-09-04
Components: STRUCTURE
tl-the contact owns a 2001 toyota sequoia. the contact stated while driving approximately 60 mph, the contact had driven over a bump on the road and suddenly loss control of the vehicle,which shifted to the right independently. the contact attempted to maintain control of the vehicle, decreased the speed and coasted to the emergency lane. the contact and passengers had exited the vehicle to perform a brief inspection and noticed that that stabilizer bar from the rear axle was corroded and was detached. the entire sub frame was fractured. the vehicle was towed to the residence. the contact had contacted the dealer to explain the failure and the dealer informed the contact that there was a voluntary recall for the sub frame, however, there was nothing they could do because the recall had expired. the manufacturer was notified of the failure and they informed the contact that the voluntary recall was expired and no one was injured and no actions could be taken to accomodate him. the approximate failure mileage was 190,000.gb
Complaint filed: 2014-12-16
Components: FUEL/PROPULSION SYSTEM
tl* the contact owns a 2001 volvo s60. the contact stated that fuel was seeping from the tank near the pump and onto the ground. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 180,000.
Complaint filed: 2014-10-22
Components: SERVICE BRAKES
i was turning a corner a short way from my house. my brake pedal suddenly went to the floor. i tried pumping the brakes and got almost no stopping power. luckily, i was able to coast up into my yard. i looked under the truck and their was brake fluid all over the frame rail and the bundle of lines. one or more had rusted through. if i was in traffic, this would have been a very serious situation! *tr
Complaint filed: 2014-01-08
Components: STRUCTURE
tl* the contact owns a 2004 toyota sienna. the contact stated that during cold weather, both rear sliding doors failed to open. the vehicle was not taken to a dealer for inspection. the manufacturer was notified of the failure. the contact mentioned that the manufacturer stated that there was a warranty extension under a manufacturer's safety improvement campaign for the failure but his vehicle was not included. the vehicle was not repaired. the approximate failure mileage was 83,000 and the current mileage was 92,000.
Complaint filed: 2015-04-01
Components: POWER TRAIN,STRUCTURE
the vehicle would then not be able to shift the transmission from one of the drive gear positions into the park position even though the gear shift selector would indicate "park. have accident, the car roll over to another car, i can"t park down hill is to dangers, is not safety . *tr
Complaint filed: 2022-03-23
Components: SUSPENSION
i pulled out of my bank's parking lot driveway making a right turn and the lower left ball joint failed and broke off causing the left front wheel assembly to collapse. the truck slid to a stop and blocked both the driveway and roadway. police arrived shortly afterwards and made a report. truck was not able to move on it's own and had to be towed to a repair shop. broken ball joint inspected and then replaced by my mechanic. further damage occurred to the left front fender and drivers door from the wheel assembly slamming into the fender. front fender damage caused the drivers door to jamb shut. the damaged fender had to be pried back to release the door so it could open. (fender and door not repaired) fortunately i was alone and not injured if i had been driving at highway speeds i would have received serious injuries/death and possibly loosing control of vehicle causing possible injuries/death to others. no warning lights/messages were visible before or during the incident and the only symptom i observed was a slight creaking noise right before it happened.
Complaint filed: 2017-01-26
Components: SERVICE BRAKES
on january 24, 2017 traveling on pa turnpike at posted speed limit of 70mph, when i applied brakes to slow when approaching slower vehicles. brake pedal went to the floor and vehicle almost ran into the rear of slower vehicles. metal brake line ruptured above left front wheel. when inspected, all brake lines exhibited extreme rust/corrosion to the point of flaking and thinning. this is an extreme safety issue which could have resulted in a major collision and would have injured or killed occupants. this problem is a major known safety defect and needs to be remedied by gm.
Complaint filed: 2015-04-07
Components: STRUCTURE
tl* the contact owns a 2004 nissan altima. the contact stated that the front driver and passenger side floorboards were rusted and had holes. the vehicle was taken to an independent mechanic who diagnosed that the floorboards were rusted, fractured, and needed to be replaced. the vehicle was repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 146,000. updated 5/28/15 *ta updated 11/23/2015*js
Complaint filed: 2016-02-03
Components: STRUCTURE
tl* the contact owns a 1997 toyota 4runner. when the vehicle was taken to have the tires replaced, the technician noticed that the frame of the vehicle was corroded. the vehicle was taken to the dealer, but was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 160,000.
Complaint filed: 2015-06-03
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 gmc yukon. while driving at 40 mph, the vehicle stalled without warning. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 281,183.
Complaint filed: 2014-06-22
Components: STRUCTURE
paint from car is peeling. at the beginning was small parts and i was told it is because of environment. now the entire car is peeling. i know there has been same issues with other honda cars, but my civic 2002 has no recall. i will need to pay to cover this expense. money i cannot afford and it is not our fault. *tr
Complaint filed: 2017-07-06
Components: SERVICE BRAKES
the brake lines rusted through prematurely, resulting in a complete failure to stop the vehicle.
Complaint filed: 2015-07-30
Components: AIR BAGS
2003 chevrolet astro cargo van air bag did not deploy at time of collision. astro van was hit on passenger side, front wheel well bumper. driver who hit van was exceeding speed limit, approximately doing closer to 40 mph in a 25 mph zone when they hit our van. we were just starting to proceed after a stop sign, barely doing 10 - 15 mph. the astro van was dragged approximately 6-7 feet into the intersection. the air bag never deployed, driver was injured right side back ribs bruised and possible concussion head injury to left side of head due to force of impact.
Complaint filed: 2015-05-09
Components: SERVICE BRAKES
front brake lines failed causing fluid loss and complete loss of brakes. happened at slow speed, but still was unable to stop before hitting a fixed object
Complaint filed: 2014-10-06
Components: SERVICE BRAKES
pulling out of the driveway onto the main road hit the brakes to stop for a vehicle coming down the road and the brake pedal went to the floor had all i could do to keep from hitting the vehicle after getting the vehicle stopped inspected the vehicle to find a ruptured brake line on the frame below drivers door. *tr
Complaint filed: 2016-05-17
Components: STRUCTURE
tl* the contact owns a 2004 toyota 4runner. the contact stated that the dashboard was fractured near the passenger side air bag. there were no warning indicators illuminated. the vehicle was taken to a dealer where it was diagnosed that the dashboard needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the vin was unknown. the approximate failure mileage was 75,000.