vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2015-03-31
Components: STRUCTURE
driver side door's started making a popping noise around 2012, with only 60,095 miles on the vehicle. the door became unwieldy and did not "check" itself when opening and closing, which resulted in bruised legs, but no serious injuries (thus far). my local toyota dealer in puyallup, wa indicated it would cost $2000 to replace the door. i opted to have a weld performed on the door for $200 by a certified auto body repair shop. the weld held until just recently (circa 2/2015), and the issues resurfaced. once again, the door is unwieldy and doesn't "check" itself when opening and closing, resulting in bruised legs and safety property concerns. i did some internet research into this problem and, unbeknownst to me, toyota had offered a "warranty enhancement" for this issue. this is documented in toyota technical service bulletin tsbnv003-07. however, i never received any notification of this warranty enhancement from toyota. i am fastidious about processing saving paperwork of this kind. we are the original owners of the vehicle and have not moved since the vehicle purchase date. moreover, our toyota dealership failed to make mention of the warranty enhancement as well, when we asked for a quote to repair the problem. i called toyota corp today, and it is unwilling to extend the warranty enhancement any further to address this specific issue. it seems that we didn't use the car often enough for this defect to become manifest during the enhanced warranty period. nor were we ever notified of the problem by toyota corp. the salient point here is. it doesn't seem right that a consumer is burdened with a costly repair for an admitted and obvious safety defect that is a potential source of injury to persons and property, as a consequence of "light vehicle use" and insufficient communication by toyota. *tr
Complaint filed: 2015-10-12
Components: ELECTRICAL SYSTEM
the driver's door window master switch became inoperative. i had to replace it. you have a notice on the 2006-07 buick rainier but the 2004 regal should be on the list. i think the list involves several more buick models. this problem occurred when the car was parked or in motion. in my case the window would remain in the open position whenever the ignition switch was on. i was not able to close the window. i replaced the switch myself as i did not know about the recall.
Complaint filed: 2017-01-11
Components: SERVICE BRAKES
abs brake actuator motor failure. for the third time the abs motor has failed. chrysler claims the part is no longer serviced and will not honor the lifetime warrantee 96v099000. the part is available in the aftermarket for about $350.00 after a number of calls to fiat chrysler they would only offer to buy the vehicle from me for $300.00 which is the lowest value to be had by kbb.
Complaint filed: 2014-08-30
Components: AIR BAGS,SEATS,EQUIPMENT ADAPTIVE/MOBILITY
the front passenger seat occupancy detector has a fault which incapacitates the passenger front air bag. this creates an extremely unsafe passenger situation in the event of a crash. the bmw sbsr system shows fault 0095b8. this specific issue is a known bmw problem and has issued a recall, but bmw has indicated my vin is not covered for this issue for some unknown reason. *tr
Complaint filed: 2015-03-21
Components: SERVICE BRAKES
brake lines rusted out and caused truck to not be able to stop and almost caused an accident. first line went about 2 months ago and was repaired. i assumed that this was a singular incident and the repair was fine, and i would have no other problems. now, a different brake line went. same exact problem.rusted out appears that all of the lines are at issue and all of them must be replaced. i was lucky as i had just come off the interstate highway where i was doing speeds of 70mph and relying on my brakes as would be normal. just as i got off the highway and pulled into work, the line blew out completely and my pedal went to the floor. i had no brakes at all.nothing. luckily, i was in the parking lot, and going slow enough and i thought quickly and used my emergency brakes and stopped. had the brake line gone out just two minutes earlier, or about two or three brake pedal presses before, i would have been in a serious accident. *tr
Complaint filed: 2022-08-19
Components: POWER TRAIN
purchased a used 2004 nissan titan truck with lower miles. rear axel exploded and burst into flames when driving down the freeway. (bowling green, kentucky) we managed to pull off to the side of the freeway without hitting anyone. fire dept was able to put the flames out. didn't find any recalls about the truck when we bought it. now i have seen reports on line that this has happened to other consumers. something needs to be done to warn consumers. we could have died. we could of hit others and killed them as well. dealership has completed repairs and seen the defect. we have the damaged part. there were no prior warnings. vehicle was inspected before the road trip to insure it was safe.
Complaint filed: 2015-06-20
Components: ELECTRICAL SYSTEM
intermittent non-start that resets in 10 to 15 minutes. non-start occurred once after the car stalled on a highway. it started after about 12 minutes of time lapse.
Complaint filed: 2014-03-11
Components: ELECTRICAL SYSTEM
i was getting off an exit off the highway and my car just shut off. sometimes also when i'm driving the key if touched turns the car off while driving. no accident because people avoided me had there been an accident i would have been seriously hurt and i am afraid everytime i drive. also to take out the key everytime i have to stick my finger in the hole under the steering wheel otherwise it stays stuck. *tr
Complaint filed: 2014-10-27
Components: SERVICE BRAKES
got hard on the brakes to avoid a deer that had jumped out of a ditch and the brake pedal went to the floor and brakes gave out. dealer replaced all the rotted lines to the tune of 1250.00. *tr
Complaint filed: 2019-04-07
Components: VEHICLE SPEED CONTROL,ENGINE
i recently bought a used honda cord with perfect carfax and all stock parts. the battery died on it twice and it failed to start within two days of buying it. i went to replace the battery and as soon as i did my 3rd gear of my engine 'went out' according to the midas mechanic. vehicle was in motion on the high way and almost yanked me into the concreate street rails. is there anything i can do?
Complaint filed: 2015-08-28
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 saturn sl. after parking the vehicle and returning twenty minutes later, the ignition key would not turn and the steering wheel seized. the vehicle could not be restarted. the vehicle was towed to an independent mechanic who diagnosed that the ignition module failed. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 78,000.
Complaint filed: 2016-01-26
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1997 ford escort. while driving approximately 35 mph, the power steering seized without warning. the vehicle had to be towed to the contact's residence. the vehicle was taken to an independent mechanic where it was diagnosed that the wires and fuses needed to be replaced. the vehicle was repaired; however, the failure recurred. the manufacturer was notified of the failure. the vin and failure mileage were unknown.
Complaint filed: 2015-06-05
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet malibu classic. the contact indicated that the anti theft sensor light had illuminated and stayed in the on position causing the ignition switch to become disabled which prevented the engine from starting. the contact indicated that failure had occurred on multiple occasions. the cause of the failure had not been diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 118,000. the vin was not available.
Complaint filed: 2016-05-03
Components: STRUCTURE
tl* the contact owns a 2004 chrysler pacifica. when the vehicle was taken to a local dealer for an alignment, the technician noted that the frame was rotted out and recommended it be replaced. there was no warning indicator. the contact made the manufacturer aware of the failure and was advised to contact nhtsa to file a complaint. the failure mileage was 82,000.
Complaint filed: 2014-09-08
Components: AIR BAGS
tl* the contact owns a 2004 bmw 330ci. the contact stated that the air bag sensor illuminated. the sensor turned on and off while the front passenger seat was occupied. the dealer stated that the front passenger seat occupant detection mat needed to be replaced. the vehicle was not repaired. the vehicle was not included in nhtsa campaign number: 08v384000 (air bags). the manufacturer was notified of the failure. the approximate failure mileage was 150,000.
Complaint filed: 2019-04-23
Components: AIR BAGS
tl* the contact owns a 2004 honda civic. the contact received notification of nhtsa campaign number: 19v182000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer was not contacted. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2015-08-05
Components: STRUCTURE
tl* the contact owns a 2005 acura tl. the contact stated that the dashboard was cracked on the passenger side. the vehicle was taken to a dealer where it was not diagnosed or repaired. the vehicle was later taken to an independent mechanic where it was diagnosed that the dashboard needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 125,000.
Complaint filed: 2014-04-09
Components: STRUCTURE
i purchased the vehicle in 2006, shortly thereafter, i began to notice pieces of plastic laying on the floor. it was my belief that the children were breaking the plastic until i was driving and a large piece of the dash simply fell to the floor. this problem has persisted to the point where i am afraid to drive the vehicle anymore. i am afraid because the dashboard appears to be detached from the body, the way it gyrates about vigorously. i am afraid that the airbags will be activated or the dash will fall to my lap while driving . *tr
Complaint filed: 2014-07-28
Components: SERVICE BRAKES
tl* the contact owns a 2003 chevrolet silverado 2500 hd. while driving approximately 45 mph, the brakes failed when the pedal was depressed. the contact had to apply the emergency brake in order to stop the vehicle. an independent mechanic stated that the brake lines needed to be replaced. the vehicle was not repaired and the manufacturer was notified. the approximate failure mileage was 133,000.
Complaint filed: 2020-09-02
Components: SUSPENSION,STRUCTURE
on saturday august 29, 2020 i was driving in my 2002 ford windstar down a road that was under construction. the speed limit of the road is 35 mph and there is a current bump in the road at an asphalt elevation change. as soon as i went over the bump it was obvious that something was severely wrong with the vehicle. there was a loud "bang" and the vehicle began vibrating wildly and making severe noises. it was obvious that something significant had occurred in the rear of the vehicle. fortunately i was able to maintain control of the vehicle and pull onto a side street shortly thereafter. i exited the vehicle and immediately noticed the rear driver-side wheel was angled into the body of the van. upon further investigation, peering under the vehicle it was obvious that the actual cause was that the vehicle's rear axle had fractured nearly completely through (see pictures). in this condition both rear tires collapsed into the vehicle frame. upon further investigation i discovered that there had already been recalls related to the rear axle on this vehicle. the vehicle was towed to a local ford dealership for inspection. after the inspection, i was informed that the previous recall for the vehicle to install brackets on the axle had been performed in dec 2010 and that they had been installed correctly. due to this, ford's position was that the recall was done according to specifications related to the recalls and refused to accept responsibility for this safety failure on their vehicle. i tried to contend that the intent of the recall was to prevent the axle from fracturing, which obviously their previous recall "fix" didn't appropriately accomplish. it was a frightening experience to have an axle fracture while driving my vehicle, and ford's previous recall "fix" failed to correct the problem making the vehicle a hazard to drive.
Complaint filed: 2014-08-26
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 chevrolet trailblazer. the contact stated that while making a turn at 5 mph, the speedometer failed. the vehicle was taken to a dealer. the technician diagnosed that the instrument cluster gauge failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 92,004.
Complaint filed: 2016-12-21
Components: SERVICE BRAKES
99 tahoe - several times repeatidly - hit brakes- suv starts stopping then brakes pule no stop-several times came so close rear ending vehicle in front due to pulsing brakes not stopping !!!!!called chevrolet on recall bulletin - says not my vehicle !!!! i get into accident -will be sueing chevrolet with bulletin recall but nothing done !!!! say' out of my pocket !!!!!
Complaint filed: 2015-12-03
Components: FUEL/PROPULSION SYSTEM
tl* the contact owns a 2000 ford mustang. the contact stated that while driving, there was an odor of fuel present inside vehicle and fuel was discovered to be leaking under the vehicle. the vehicle was taken to the dealer who diagnosed that the fuel filler line had corroded. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 97,000. updated 04/06/16*lj; updated 05/02/18*jb
Complaint filed: 2015-03-18
Components: AIR BAGS
2003 toyota corolla. consumer writes in regards to vehicle driver side and passenger side airbags issues. *smd consumer sent additional correspondence. *smd the consumer was informed the parts were not available. *jb
Complaint filed: 2015-11-13
Components: SERVICE BRAKES
tl* the contact owns a 2004 acura tl. the contact stated that while turning the vehicle on, the vsa warning indicator illuminated. the vehicle was turned off and restarted; however, the vsa warning indicator remained illuminated followed by the illumination of the abs warning indicator. the vehicle was taken to the dealer where it was diagnosed that the vsa module needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 116,220.
Complaint filed: 2014-03-07
Components: STRUCTURE
the dashboard has came all apart. from 1998 to 2004 this has been a night mare for owners. i will not buy another dodge for safety reasons people could be struck while driving!!!!!!!!!!!!!!!!!!!! *tr
Complaint filed: 2019-08-13
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 honda accord. when the vehicle was started at night, the instrument panel lighting did not illuminate. the lighting illuminated when the contact struck the dashboard with his hand. the contact stated that the failure occurred for approximately three years when the temperature was very hot at night. the vehicle was taken to arrowhead honda (8380 w bell rd, peoria, az 85382), but was not diagnosed due to the cost. the vehicle was taken to an independent mechanic who determined that the instrument panel dimmer failed and needed replacement. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 155,000.
Complaint filed: 2016-08-25
Components: AIR BAGS
it's been 15 months since being notified about the recall and i still have not been notified that the part is available for the repair. i'm concerned because my car is one of the oldest in the recall date range and it is the driver air bag, which is the one position always occupied in the vehicle and by me. there is already 140,000 miles on this vehicle and it's my daily driver so i believe it is at risk. humidity is high in the kansas city area where this car has been for it's life. i'm concerned that the air bag in the car has not even been disconnected to prevent it from going off given i always wear a seat belt until such time as a repair can be made.
Complaint filed: 2015-09-23
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 2500. the contact received notification of nhtsa campaign number: 14v770000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2014-06-05
Components: SERVICE BRAKES
tl* the contact owns a 1997 cadillac deville. the contact stated that while driving approximate 35 mph, the abs and the traction control warning lights illuminated. the failure recurred intermittently and progressed to permanent. the vehicle was not diagnosed or repaired. the contact stated that the vehicle was not included in nhtsa campaign id number: 97v064000 (service brakes, hydraulic). the manufacturer was not notified of the failure. the approximate failure mileage was 112,000.
Complaint filed: 2014-02-25
Components: STEERING
tl* the contact owns a 2004 jeep liberty. the contact stated that while reversing from a driveway, the power steering became inoperable and made it difficult for the contact to turn the steering wheel. the contact added power steering fluid to the vehicle and the failure ceased. two days later, the failure recurred. the vehicle was diagnosed by an independent mechanic and the contact was informed that the rack and pinion was faulty and needed to be replaced. the manufacturer was notified of the failure. the failure mileage was 132,000. updated 3/31/14*cn
Complaint filed: 2015-01-15
Components: SEATS
seat warmers on both sides of vehicle became really hot towards the front center portion of the seat. turned them off and when i got home i removed the leather from the seat and found bare wires that were over heating and burning through the seat cushion and backing on the leather. *tr
Complaint filed: 2016-11-28
Components: AIR BAGS
takata recall i was notified of the recall for faulty airbags in july 2015 the recall campagin 15v-318 the drivers side air bag is not available, i have been calling every two months since i recieved this notice, i need this repaired. the passengers side has been replaced. i drive ths car more than i haul passengers, please help me get this fixed.
Complaint filed: 2015-10-08
Components: AIR BAGS
vehicle was involved in a front end collision at 35mph hitting the rear of a stopped car due to traffic on the sr125 freeway in san diego county. the front end crumpled but the driver's airbag failed to deploy. hood, bumper, grill, quarter panels all crushed, but airbag failed to deploy. question whether the inflator for the airbag has an issue as these airbags/inflators are part of the takata recall.
Complaint filed: 2014-08-11
Components: ELECTRICAL SYSTEM
2005 chevrolet cobalt. consumer writes in regards to vehicle lost power while driving. *smd the consumer waited six weeks for the part to arrive, to replace the ignition switch. after the consumer retrieved the vehicle and drove 5-6 miles, the vehicle lost power again. apparently, the battery failed. *jb
Complaint filed: 2018-02-22
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
i have researched that my vehicle has in fact have the same ignition starting issues also as other chevy impalas. when turning the key to start vehicle as to initiate engine run, the vehicle suddenly ceases electrical power to the ignition coil. several minutes later after a brief pause the initial turning the key ignition starts the engine. further faq pertaining to this flaw with all similar chevy impala all come to the same ignition switch engine turning on defects. all with different methods of turning buttons on off as to individual success after repeated hail mary methods. as i have done so myself after every trouble shooting by several professional mechanics from professional automotive shops. thank you for your assistance. respectfully yours [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).' *pm
Complaint filed: 2018-10-18
Components: ELECTRICAL SYSTEM
tamara recall. my 2000 model ford f150 was sitting in the driveway last night. it had been parked there since noon. at 11:10 last night, i saw flames coming from outside, and my trucks hood was completely engulfed in flames. wondering what would make it catch on fire.
Complaint filed: 2018-03-08
Components: POWER TRAIN
tl* the contact owns a 2005 chevrolet malibu. the contact stated that the vehicle experienced trouble shifting in the intended gear. the failure occurred approximately three times. the vehicle was towed to an independent mechanic where it was diagnosed that the transmission shift cable was defective and needed to be replaced. the vehicle was repaired, but the failure recurred. the manufacturer was notified and stated that the vehicle had already been repaired per nhtsa campaign number: 14v224000 (power train). the manufacturer provided case number: 8-394-3260477. no further assistance was offered. the vehicle was taken to ed morse sawgrass buick gmc (14351 w sunrise blvd, sunrise, fl) where it was diagnosed that the shift cable assembly was defective and would have to be replaced. the failure mileage was approximately 105,000.
Complaint filed: 2015-04-15
Components: SERVICE BRAKES
tl* the contact owns a 2004 chevrolet avalanche 1500. while driving approximately 45 mph, the vehicle failed to stop when the brake pedal was depressed to the floor. the contact pumped the brake pedal and the vehicle came to a stop. the contact exited the vehicle and discovered brake fluid leaking from the vehicle. the vehicle was taken to the dealer who diagnosed that the brake lines were rusted and fractured. as a result, the brake lines needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 84,000.
Complaint filed: 2019-09-17
Components: STRUCTURE
mechanic told me that my frame was rusted through. he could put his fist through a hole in the frame and recommended i call a dealer to see if this was on a recall list. when i called and gave them the vin, they said no it is not a recall. what can i do? especially if i cannot afford another vehicle!
Complaint filed: 2014-07-21
Components: EXTERIOR LIGHTING
tl* the contact owns a 2004 chevrolet malibu. the contact stated that the headlight bulbs constantly overheated and need to be replaced. the vehicle was taken to the dealer. the technician was unable to diagnose the failure. however, the headlight covers were replaced. the manufacturer was not made aware of the failure. the failure mileage was 200 and the current mileage was 168,000. updated 08/19/14*lj
Complaint filed: 2016-06-16
Components: WHEELS,ELECTRONIC STABILITY CONTROL (ESC)
tl* the contact owns a 2004 cadillac srx. while driving 45 mph, the vehicle vibrated, the wheels seized, and the electronic stability control warning light illuminated. the failure recurred on numerous occasions. the vehicle was taken to an independent mechanic where it was diagnosed that the stability sensor at the end of the steering column and a sensor in the rear passenger side wheel needed to be replaced. the vehicle had not been repaired. the manufacturer was not notified of the failure. the failure mileage was 146,152. updated 08/03/16*lj the consumer stated while driving home, the vehicle made a hard left, causing him to violently go into an uncontrollable skid. when he hit the brake, the vehicle vibrated. updated 08/10/16.*jb
Complaint filed: 2014-06-19
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 mercedes benz s-600. the contact stated while driving 55 mph, the instrument panel went blank and the contact was not able to see neither the fuel gauge nor the speedometer. the contact mentioned that due to the failure he ran out of fuel. the vehicle had not been repaired. the manufacturer was made aware of the problem. the approximate failure mileage was 115,000.
Complaint filed: 2018-12-25
Components: STRUCTURE
takata recall stationary, rusted crossmember
Complaint filed: 2014-12-29
Components: ELECTRICAL SYSTEM
2002 oldsmobile alero gl customer requesting reimbursement for ignition repair. *mw the ignition passlock cylinder and module were replaced four times. *jb
Complaint filed: 2016-06-25
Components: ELECTRICAL SYSTEM
ignition lock cylinder failure resulting in the device stocking and becoming stuck inoperable. at first it was difficult to turn to the run possition. it would feel stuck and took some wiggling and shaking in order to start the vehicle. which progressed to being stuck permanently.
Complaint filed: 2015-11-01
Components: ENGINE
valve covers are leaking oil right on the exhaust manifold which caused a small fire this engine was recalled in other cars for this problem but not buick lesabre
Complaint filed: 2019-04-30
Components: AIR BAGS
tl* the contact owns a 2004 honda odyssey. the contact stated that the air bag warning indicator illuminated. the vehicle was serviced per nhtsa campaign number: 16v344000 (air bags) by gillman honda (10595 w sam houston pkwy s, houston, tx 77099, (866) 935-8321); however, the air bag warning indicator illuminated after the recall repair. the manufacturer was not made aware of the failure. the failure mileage was 157,000.
Complaint filed: 2014-05-26
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
all lights go out without warning. *tr
Complaint filed: 2014-05-15
Components: STRUCTURE
the doors don't open good and the door handles break. we have had fixed twice and the previous owner had fixed also! *tr
Complaint filed: 2014-07-08
Components: STRUCTURE,FUEL/PROPULSION SYSTEM
tl* the contact owns a 2003 jeep liberty. the contact received a notification of nhtsa campaign id number 13v252000 (fuel system, gasoline, structure). however, the contact was not able to have the vehicle serviced under the recall because the part needed was unavailable. the dealer was unable to provide an expected date for the part to become available. the manufacturer was not notified of the defect. the vin was unavailable. the contact had not experienced a failure.
Complaint filed: 2015-07-08
Components: SERVICE BRAKES
i was driving on highway and was getting off at a exit ramp and i pressed on the brake pad the pedal went to the floor and i did not have brakes at that point and almost hit the vehicle in front of me i finaly came to a stop and checked to see what the problem was and seen brake fluid everywhere under the wheel well i carefully drove it home taking back roads and going very slow got home after a long scary drive and jacked the truck up replaced the wheel cylinder and was going to bleed the brakes but there was no fluid coming from the brake line noticed the brake fluid dripping off of the frame i looked at the brake line and it was rusted and pitted and seen the brake fluid coming from little holes in the rusted brake line. looked on the internet for ways to replace the brake line and there were so many people with the same problem so i called gm and they told me they could not help me so i went to the auto parts store and i got some steel tubing and started to repair the brake line my self so far i have bent and cut and double flared the new brake line but it started to rain and i have to work so i will finish it this coming weekend hopefully this will work. could not afford the dealership charges it would cost to tow it to dealership they would charge me to tell me what is the problem witch is very plain to see then add a percentage to parts and then the labor and who knows how long it would take and they charge by the hour so they would not be in any hurry to fix it. i bought this truck brand new and take very good care of it washing and waxing and maintenance there is no rust on the body of the truck and the exhaust is not rusted but the brake line is
Complaint filed: 2020-09-15
Components: AIR BAGS
tl* the contact owns a 1997 honda civic. the contact received notification of nhtsa campaign number: 20v026000 (air bags) however, the part to do the recall repair was unavailable. honda of greeley (4535 w. 29th st, greeley, co 80634) was contacted and confirmed that parts were not yet available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2014-11-06
Components: WHEELS
tl* the contact owns a 2002 mazda tribute. while driving approximately 20 mph, the front passenger side wheel unexpectedly detached from the vehicle. the contact maneuvered to the side of the road and the vehicle was towed to the contact's residence. the contact experienced a failure related to nhtsa campaign number: 14v174000 (structure: frame and members). the vehicle was not repaired because the location of the dealer was far away. the manufacturer was not notified of the issue. the vin was invalid. the approximate failure mileage was 138,000.
Complaint filed: 2020-05-26
Components: ELECTRICAL SYSTEM
gm passlock system faulty leaving me stranded far from home.thankfully, i was not in the road. my vehicle wouldn't start. this is a huge problem and many people have experienced it. *tr
Complaint filed: 2014-11-21
Components: SERVICE BRAKES
tl* the contact owns a 2005 chevrolet silverado 1500. the contact stated that the brake lines were rusted and corroded. the contact replaced the brake lines, but the failure recurred. in addition, while driving approximately 50 mph, the brake lines fractured. the vehicle was taken to private mechanic, who diagnosed that the driver and passenger front brake lines and the rear driver and passenger brake lines needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was notified of the failure. the approximate failure mileage was 112,000.
Complaint filed: 2018-06-08
Components: STRUCTURE
tl* the contact owns a 2000 bmw 328ci. the contact stated that there was a crack in the lower sub panel of the vehicle. the vehicle was taken to competition bmw of smithtown (599 middle country rd, st james, ny 11780, (888) 861-6280) where a failure in the rear driver side floor mounts was discovered. the vehicle was not repaired. the manufacturer was notified. the failure mileage was 120,000. the vin was not available. *tt updated 9/24/18*jb
Complaint filed: 2017-07-22
Components: ELECTRICAL SYSTEM
the fuse box on top of the battery melted due to overheating from the alternator cable. no excessive electrical load has been placed on the battery. just normal use of the car causes this to melt.
Complaint filed: 2017-04-05
Components: AIR BAGS
after a collision where my tracker hit another vehicle at around 55 mph on a highway, my vehicle hit dead on to the side of another (t-bone) and my sensor should have triggered my airbags and did not.
Complaint filed: 2016-02-05
Components: STRUCTURE
tl* the contact owns a 1999 ford windstar. after taking the vehicle to the dealer, the technician diagnosed that the front driver side subframe was severely corroded and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 143,000.
Complaint filed: 2014-06-22
Components: SERVICE BRAKES
blew a hole in brake line at boat landing. luckily i got it stopped before it went into the lake. all brake lines are rusted and need to be replaced. this could have caused severe injury or death if it happened at a different time. i think a recall is necessary as this is a major safety issue. i also have a friend that had the same thing happen on his 2004 sierra. *tr
Complaint filed: 2014-08-14
Components: ELECTRICAL SYSTEM
theft system did not allow the car to start. theft system light appears intermittently. following the "wait 10 minutes" procedure described in other complaints results in start on some occasions but does not work on others. considering the gm ignition problem recalls, i do not understand why this has not been the subject of one. *tr
Complaint filed: 2015-02-26
Components: AIR BAGS
tl* the contact owns a 2002 ford escape. while driving at 45 mph, the contact's vehicle crashed into another vehicle due to ice and gravel on the highway. the air bags did not deploy. the vehicle was destroyed. a police report was filed. the contact sustained a bruised head and fractured thumb that required medical attention. the manufacturer was not notified of the failure. the failure mileage was 131,000. the vin was not available.
Complaint filed: 2017-02-09
Components: FUEL/PROPULSION SYSTEM
my 2000 corvette fuel leaks, not to sure from where. my garage has very strong fume odor. sometimes when i am driving it the odor is unbearable
Complaint filed: 2014-10-01
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 oldsmobile intrigue. while attempting to start the vehicle, the ignition failed to start. the vehicle restarted after several attempts. the contact received a recall notification for nhtsa campaign number: 14v400000 (electrical system). the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. that approximate failure mileage was 120,000.
Complaint filed: 2015-04-29
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 cadillac cts. since the contact has owned the vehicle, there was an intermittent short pertaining to the connection of the instrument panel. the vehicle was taken to an authorized dealer. the vehicle was to be further inspected and diagnosed to determine if there was an electrical malfunction. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was not available.
Complaint filed: 2014-05-22
Components: STRUCTURE
tl* the contact owns a 2001 hyundai elantra. the vehicle was taken to an authorized dealer for an unrelated issue where they informed the contact that the entire rear sub frame was rusted and corroded. the dealer informed that the vehicle was unsafe to drive and beyond repair. the manufacturer was notified of the failure. the approximate failure mileage was 120,000.
Complaint filed: 2018-04-10
Components: ELECTRICAL SYSTEM
the car dies while driving, sometimes in motion, sometimes stopped in traffic. the mechanic said it is the ignition switch. this was the subject of a recall previously in 2002. i can't tell if my car was listed or repaired then.
Complaint filed: 2016-05-06
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 ford f-250. while the vehicle was parked without the key in the ignition, it attempted to start independently. the contact mentioned that the connectors to the battery terminal had to be removed to prevent the vehicle from independently starting. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 150,000.
Complaint filed: 2014-06-05
Components: SERVICE BRAKES
during test drive for unrelated repair the brakes completely failed. the emergency brake had to be applied to stop the vehicle. inspection resulted in finding the brake line had "blown" out due to excessive rust/corrosion. the entire brake lines had similar corrosion and when touched would practically disintegrate. result was entire brake line system had to be replaced/fabricated to avoid future blow out of the other lines. no warning of "soft" brake was experienced prior to the incident. thankfully, incident occurred on small side road with no traffic. *tr
Complaint filed: 2021-04-03
Components: ELECTRICAL SYSTEM
i was driving on the highway with my daughter and girlfriend when suddenly the car caught an electrical fire out of nowhere. i pulled over and cloudy smoke was arising luckily the state trooper had a fire extinguisher to put it out before the car caught on heavy flames.