vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2016-01-18
Components: SERVICE BRAKES
while driving my chevy tahoe i experienced complete brake failure luckily i was able to stop the vehicle with the use of the emergency break and i did not have an accident. i had no indication that the breaks were going bad until i lost them completely. i had the vehicle towed to a shop the mechanic told me that two break lines were busted and that the rest were corroded. he told me that he has done 5 chevy break line systems in the last 3 months an apparently this is a know issue with chevy trucks. it seems like the break lines only last a few years before they are corroded and rusted and eventually the break without warning or notice this is unsafe and i think chevy needs to do a recall on this issue. i have never had any break line issues with any other make of vehicle.
Complaint filed: 2015-11-13
Components: SERVICE BRAKES
sitting at burger king drive thru when brake pedal went to the floor. brake lines had ruptured due to corrosion. vehicle only 10 years old and 130,000 miles. had brakes checked often at service centers, no mention of problem. glad this didn't happen last month when i was barreling down the tennessee highway with a full load in the back of my truck. nhtsa and gm should be ashamed for allowing this to continue. i am sure people are dying due to this negligence and faulty materials being used.
Complaint filed: 2019-07-18
Components: VISIBILITY,STRUCTURE
tl* the contact owns a 2002 ford taurus. the contact stated that the vehicle's windshield was loosening on the upper passenger side. the contact noticed that the windshield was coming out of the molding. the dealer and manufacturer were not notified. the vehicle was not diagnosed or repaired. the failure mileage was 129,000.
Complaint filed: 2017-04-26
Components: STRUCTURE
there is a crack running vertically through the entire rear panel just below the window. it runs right along side the ford emblem. this happened in dec. 2014. i do not know/recall if the vehicle was moving or not. i just discovered the crack. i thought that it had happened because we were visiting bend, or and it was extremely cold. this isn't a safety issue i don't believe. but, given i see at least one explorer every 2-3 days with the same crack it seems to me that ford should fix the problem.
Complaint filed: 2014-06-16
Components: ELECTRICAL SYSTEM
alarm started going off and the back gate door became unlocked without anyone being in or near the suv saturday night june 14,2014. it continued off and on every twenty minutes, then ten minutes. this was at night about seven o'clock. it stopped. the next day on sunday after coming back from a religious meeting it started going off again with an error message stating that the rear back door was open. it was and i didn't open it. i opened and closed every door after using the panic button to stop the alarm. it starts with the lights coming on in the front of the suv, then the alarm will start beeping very loudly without stopping. this goes on for about a good hour every day since with you going out there to turn it off with the panic button. i did some research to find out what is making this happen and i was amazed and shocked at how many 2002 ford explorers and other ford cars, trucks, and suvs has this problem. it is a very dangerous problem because no one knows how to stop it and it ends up with you having to leave your doors unlocked to stop the alarm from going off and killing your battery. i have limited resources and i want to know why ford has not addressed this problem since it affects so many people. i don't wish to die before something is done about this dangerous problem. i don't want my family or me worrying about my safety because if anyone finds out my suv is unlocked, i could be accosted, or robbed or killed and nothing will be done about it because the auto insurance people say your car has to be locked. please address this dangerous problem with ford since no one else seems to care because i know for a fact the ford people don't. by the way it going on now! thank you. *tr
Complaint filed: 2024-10-02
Components: STRUCTURE
the frame/chasis rusted through and dealer could not raise truck because lift went through frame. if it had not been noticed at dealership, we and others could have been killed if the frame had broken through on the highway. the dealership and repair shop can confirm. the box and other body components are severely rusted. the body around the gas filler cap is so rusty that i have to hold the gas dispenser just so as to prevent gas leakage from the filler apparatus going into the gas tank. the gas tank fell off the truck twice and the truck was towed into the dealer to be fixed. the truck has less than 150,000 miles, and was purchased new. the incidents occurred between 2004 and 2020 - approx. no police reports or injuries, but no help from dealer.
Complaint filed: 2020-07-14
Components: AIR BAGS
tl* takata recall. the contact called on behalf of his client who owns a 1998 honda accord. the contact stated that his client received notification of nhtsa campaign number: 20v026000 (air bags) however the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the vehicle was taken to white plains honda service center (61 bank st, white plains, ny 10606), and was rejected to be serviced due to the part not being available for the repair. the manufacturer was made aware of the issue. the client had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2014-10-28
Components: STRUCTURE
my mother bought this accord in 1999 with 102000 miles on it. it has been garage kept since and only driven 31000 miles. i took it to be inspected this month and was told that the subframe was completely rusted and would need to be replaced. i was also told that the suspension was barely holding to the subframe. i was advised not to drive it as the engine could fall out while driving or the suspension could pull loose. my mother is 89 yrs old and now her vehicle has no value. the passenger side is severely rusted. the air conditioning drain tube hangs directly above the frame and drips on it if the ac is running. there is absolutely no body damage or rust. the leather interior is perfect. and the vtech engine is perfect. what is she supposed to do at 89 years old, expecting her car to outlive her?! *tr
Complaint filed: 2015-07-07
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 oldsmobile alero. the contact stated that the ignition switch failed without warning. the contact mentioned that the failure caused the engine to shut off as the vehicle was started. the failure recurred several times. the vehicle was towed to a dealer where it was diagnosed that the ignition switch was defective. the vehicle was repaired, but the failure recurred. the vehicle was towed to the same dealer who replaced another ignition switch. the dealer advised that the wiring harness and the ignition cylinder were faulty, but they were not replaced. the manufacturer was notified of the failures. the vehicle was not repaired. the failure mileage was 107,000. updated 10/01/15*lj updated 11/07/2017*cn
Complaint filed: 2019-07-13
Components: STRUCTURE
both front doors cannot open either from exterior nor interior with key. keys work fine. latch/door knob both inside and outside don't work and no safe exit of vehicle except through back door. dealership wants to charge $500 per door plus other diagnostic fees to fix. i would also have to have car towed in for them to do diagnostics on it. stated they would have to remove the doors. this is a safety issue and i feel that toyota should fix the problem. the dealer stated that this has to be handled by the toyota corporate office. i called the corporate office and the customer agent stated that this is not toyota's problem as the car is not under any warranty.
Complaint filed: 2015-01-23
Components: SERVICE BRAKES
tl*the contact owns a 2000 gmc yukon denali. the contact stated that anti-lock brake system malfunctioned. the contact mentioned that the vehicle exhibited the same failure mentioned in recall nhtsa campaign number: 05v379000 (service brakes, hydraulic). the vehicle was taken to an independent mechanic. the technician was unable to diagnose the failure. the manufacturer was not made aware of the failure. the failure mileage was 146,000.
Complaint filed: 2014-09-19
Components: ELECTRICAL SYSTEM,ENGINE
tl*the contact owns a 2001 hyundai santa fe. the contact stated that while driving at 20 mph, the engine stalled. the vehicle was towed to an independent mechanic where it was not diagnosed. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 55,000. djr
Complaint filed: 2016-08-09
Components: AIR BAGS
tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2015-10-12
Components: VISIBILITY/WIPER
is it common for the blower motor resistor control module to get hot when in use. the blower motor stop working, and i thought it was the resistor that has gone bad, br testing the continuity still ok, plugs, wires ok. but this was what i did. i directly hooked the blower motor to the battery and it kicked off, i then reconnected the plug .to the blower motor back (the resistor module still plugged in) and turn on the a/c again. it came on alright at different speeds, but the unit (resistor) became so hot to touch.
Complaint filed: 2021-08-24
Components: SUSPENSION,STRUCTURE
horrible rust on subframe. subframe disconnected from vehicle while driving!!! very lucky i was not going at a high speed. this is very unsafe, and there are many similar complaints for these mdxs/pilots online.
Complaint filed: 2015-08-15
Components: SERVICE BRAKES
i was driving with my 14month old baby in the car and all of a sudden i had no brakes at all. my parking brake couldn't stop me either so i put the car in neutral and then forced it into park so i didn't crash. the brake lines are completely corroded and i didn't have any notice or idea until the brakes were already gone.
Complaint filed: 2015-05-28
Components: POWER TRAIN,TRAILER HITCHES
tl* the contact owns a 1997 jeep grand cherokee. the contact received notification of nhtsa campaign numbers: 02v053000 and 13v252000 ((oem) trailer hitch) and (secondary detent system/ shifter assembly); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2016-07-11
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 saturn l100 (na). the contact stated that the ignition was stuck in the accessory mode and would not shift to the locked position. the contact stated that the key could be removed from the ignition, but the accessory mode was still engaged. as a result, the doors on the vehicle could not be locked. the vehicle was not diagnosed nor repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 92,000. .updated 08/15/16 *bf the consumer stated she was able to remove the key from the ignition, while the vehicle was in motion. updated 08/17/16.*jb
Complaint filed: 2018-01-27
Components: FUEL/PROPULSION SYSTEM
fuel is pumping out of rear tank to front tank causing fuel to pump out of front filler cap and down side of truck causing fire hazzard
Complaint filed: 2016-03-01
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 1500. the contact received a recall notification for the air bags; however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the nhtsa campaign number was unknown. the contact had not experienced a failure.
Complaint filed: 2014-05-20
Components: ELECTRICAL SYSTEM
fast clicking sound around steering column (sounds like the blinker is going but it is not). *tr
Complaint filed: 2014-08-22
Components: ELECTRICAL SYSTEM
the horn started sounding for no reason in our driveway. the hyundai dealership confirmed that the horn switch in the drivers side airbag assembly is broken and in the closed position. the part cost is a ridiculous $1,000.00. all airbag assemblies in all the local wrecking yards also have broken horn switches. how can this be allowed? the horn is a very necessary safety device that should last the entire life of a vehicle. why hasn't a recall notice been issued for this condition? [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2014-07-09
Components: SERVICE BRAKES
on or about april 17th, as i was turning of the main road onto my cul-de-sac, i tapped the brakes to slow and the pedal went to the floor. i immediately pulled the shifter into low to slow down and then to neutral as i came to my driveway. turned into the driveway and applied the emergency brake to come to a stop. upon examining the vehicle, i determined that the brake line for the drivers side rear caliper had rusted out and was leaking profusely. the timing was very fortunate as i was on a main road before the brakes went out and if i had the need to come to a rapid stop a few moments earlier, i would have more than likely been involved in a serious accident. i know this is an older vehicle, but i saw a notice that this same issue is occurring with other gm vehicles of this age and wanted to let you know that i experienced this as well. the car has been very well maintained and is a very low mileage car which should not be suffering from brake lines which rust through from the inside out. if you do require a recall of the vehicles for this purpose, please don't leave oldsmobiles out just because the brand has been discontinued. thank you *tr
Complaint filed: 2014-08-12
Components: STRUCTURE,TIRES
it appears that toyota has created artificial obstacles to prevent my obtainment of an eligible reimbursement for recall (safety recall a9e - tire carrier cable) repairs. in response to the recall notice i had the cable inspected then contacted toyota in accordance with the recall letter but i was denied reimbursement. on october 2, 2013 i wrote to toyota following the inspection and attached the original work order from a toyota dealer for the replacement of part number "51900-08010" as required. i received an october 17th response saying i needed to provide answers to three questions:reason the vehicle brought into the repair facility; the repair facility diagnoses, and the repair performed in order to correct the concern. after several telephone calls to toyota customer service and again having the current cable reinspected, obtaining and forwarding copies of the repair order, proof of payment, and ownership of the vehicle for repair work performed by a toyota dealership using an identical part number for reimbursement eligibility, i was directed to contact the manager at the dealership and obtain written information on the cause of the breakage that occurred nearly ten years earlier and that i needed to contact him because he was not responding to the corporate customer service office. i sent a letter, dated january 20, 2014, to him but never even received an acknowledgement. although i've done everything required, sometimes more than once, had repairs completed using the proper part number, as shown on the repair worksheet issued by a toyota dealer, i've been denied reimbursement due to toyota's own dealership repair manager's lack of cooperation. if the repairs were not due to the cable breakage and if the replacement part was not needed, why did the toyota dealership do the repair and charge me for it? copies - letters and receipts will be provided, if needed. *tr
Complaint filed: 2014-07-04
Components: STRUCTURE
my son was driving, hit a pothole, and the sub frame completely broke in half. upon inspection, i found that it had been rotting out from the top. *tr
Complaint filed: 2016-01-19
Components: AIR BAGS
tl* takata recall. the contact owns a 2005 bmw 325xi. the contact received a recall notification of nhtsa campaign number: 15v318000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2016-04-13
Components: AIR BAGS
takata recall ,i got in contact with honda corp about recall on airbags and honda told me that my vin number was not on the recall ,i told them that my air bag light was on and they told me to go have it fixed at my expense ,so i did not not take my car in for the recall and like a month after i contacted them ,my wife was hit in the front end of car and the passenger side air bag deployed and the accident was not not even a hard compact accident ,i'm glad no one was in the passenger side of the car in the accident ,its very sad to see see a company like honda corp ,not take responsibility for there actions and put peoples life in danger
Complaint filed: 2014-12-17
Components: AIR BAGS
my name is [xxx] as [xxx] i was in an accident in 1997 while driving my son in laws ford mustang the airbag deployed and seat belt grabbed well the airbag exploded in my face cause great damage i lost site in right eye because of it plus the seat belt cut me into on the inside and i still have medical issues son in laws name is [xxx] of musk mich he had full coverage through farmers group but i receive nothing not even medical care from this accident other then what i paid for. do u have any advise on this? i'm blind for life i lost gallbladder and still have an underlying problem in stomach! i don't see how it is fair to have those two problems with the style of auto and all of my problems because of them please help information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2020-07-04
Components: AIR BAGS
honda issued a recall in march 2020 for repair of a airbag inflator. this recall stated that it was dangerous to drive my car and that the problem with the airbag could result in fatality to me or my passengers. it is now july 4, 2020 and there are still not parts available to fix the problem so i cannot make an appointment to have it fixed. i called honda customer service on june 29, 2020 and was told that i would need to just wait. it says on the honda website that a rental car will be provided if parts are temporarily not available to fix a problem but they refused to do that. i think it is unacceptable that it has been 4 months since a problem was recognized, no parts are available to fix the problem, and honda will not provide a rental car even though they state that using my car could result in death.
Complaint filed: 2016-03-14
Components: AIR BAGS
tl* the contact owned a 2004 dodge durango. while driving 12 mph, the air bags inadvertently deployed and the contact crashed into the rear of another vehicle. the contact sustained face, right knee, hand, and internal injuries that required medical attention. a police report was filed. the vehicle was towed from the scene of the crash to an auto body repair center. the vehicle was destroyed. the vin was included in nhtsa campaign number: 15v313000 (air bags) the manufacturer was not notified of the failure. the failure mileage was 40,000. updated 05/11/16*lj *tr
Complaint filed: 2015-04-27
Components: SERVICE BRAKES
brake line broke. brake lines are severely corroded. i lost my brakes while driving. the pedal went to the floor. *tr
Complaint filed: 2014-05-09
Components: SERVICE BRAKES
abs warning light randomly illuminates and extinguishes. this behavior is more frequent in cold weather. *tr
Complaint filed: 2014-11-26
Components: AIR BAGS
exact date of incident not known i am third owner of car and have known the second owner the entire time of her ownership. the srs light on the dash stays lit at all times, as does the passenger side airbag off indicator. was wondering if this was a one incident type or if this is a trend among older e320's that are out of warranty. *tr
Complaint filed: 2014-10-30
Components: SERVICE BRAKES
tl* the contact owns a 2002 gmc yukon. the contact stated while driving approximately 5 mph, the brakes failed without warning. the vehicle was taken to an independent mechanic for diagnosis. the mechanic stated that the brake lines needed to be replaced. the vehicle was repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 130,000.
Complaint filed: 2015-03-09
Components: AIR BAGS
i received a safety recall notice notice from chrysler group llc. today i called my local dodge dealer service department (crown chrysler dodge jeep ram of chattanooga (888-435-0723) to schedule an appointment to repair the defect noted in the recall notice. the service department said they could not get the part therefore they could not repair my vehicle. i asked the service department if i could be placed on a list to be notified if the part became available and they said no. *tr
Complaint filed: 2018-07-18
Components: ELECTRICAL SYSTEM
ignition switch is overheating. the longer the car is driven (10-15 miles) the hotter it is becoming. it heats up so much that the ignition key becomes quite hot as well.but the switch itself is even hotter. i fear there will be an electrical fire starting soon, and have already decided to stop at intervals to turn the ignition off so it cools down. it doesn't make any difference if it's driven fast or slow, driving still heats up the ignition switch. the only odd occurrence that might be somehow connected is the right turn signal bulb needed replaced since this started.
Complaint filed: 2015-03-11
Components: ELECTRICAL SYSTEM
2002 chevrolet malibu. consumer writes in regards to ignition switch recall issues. *smd the consumer had an appointment at the dealer for november 7, 2014. the dealer informed the consumer, to keep the ignition on a ring by itself. on november 28, 2014 while driving, the vehicle stalled. it was determined the ignition key caused the starter to jam. the starter was replaced. *jb
Complaint filed: 2016-08-03
Components: AIR BAGS
tl* the contact owns a 2003 bmw 325i. the contact received a recall notification for the air bags; however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact stated that the air bag warning light was illuminated. the nhtsa campaign number was unknown. the approximate failure mileage was 107,000. the manufacturer was not made aware of the issue. parts distribution disconnect.
Complaint filed: 2020-10-05
Components: AIR BAGS
tl* the contact owns a 1998 mitsubishi montero. the contact discovered that the vin was included in nhtsa campaign number: 20v035000 (air bags) however, the part to do the recall repair was unavailable. the manufacturer was contacted and confirmed that parts were not yet available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2015-10-16
Components: SUSPENSION
while traveling over 55 mph and hit a bump the front end shimmies violently. the dodge death wobble.
Complaint filed: 2015-04-15
Components: STRUCTURE
i have owned my 2004 since 2011 and since then i have noticed my dash has been cracking more and more have crack lines all over the dash i am not the only acura tl owner experiencing this issue. *tr
Complaint filed: 2022-06-25
Components: AIR BAGS
problem is already a recall item, took in to get fixed and the warning light continues to stay on.
Complaint filed: 2016-06-21
Components: STRUCTURE
the frame is rotting, the cross bar is rotting, there are holes throughout, and there are areas where you can literally push your finger through! i discover the issues with the frame back in 2014. the local toyota dealer told me that there is nothing that they can do about it. the frame can be probably compared with something that sat under the salt water for a long time.
Complaint filed: 2016-07-22
Components: AIR BAGS
tl* the contact owns a 2005 chevrolet corvette. while driving at any speed, the air bag warning light illuminated and blinked on and off intermittently. the dealer and manufacturer were notified; however, the vehicle was not repaired. the approximate failure mileage was 47,000.
Complaint filed: 2017-05-03
Components: ELECTRICAL SYSTEM
bought a blazer from lee xars in fort myers. was making a loud noise so i took it to a auto repair close to my house because i was afraid to drive it all the way back to town. when i bought it they out a relay switch so the ac would blow cold. heres whatmy mechanic found what was wrong.a/c compressor clutch was defective and the a/c clutch controlrp relaywas bypassed improperly and not fused which could have started a fire. when i went up to get my title and tags the guy who runs the repair shop wanted to know what i wanted him to do about it. the owner wasnt there so i left a copy of my invoice. he was suppose to call me but hasn't. they need to be checked out. there deal is if something brakes on the car they can get cheap parts and they charge cheap labor. this also happened to other people as i been reading on there reviews.
Complaint filed: 2020-11-01
Components: SERVICE BRAKES
same times losing brakes brake pedal very sponge soft and hardly no brakes to stop the car and the same time makes fun noise and brake light go on .when this happens sun i come to a complete stop i turn off the ignition and i start ignition again and it get back to normal i ben have this problem for a list 12 years i think this happens a list once a month.
Complaint filed: 2019-07-08
Components: STRUCTURE
tl* the contact owns a 2000 toyota 4runner. while chaning the brakes, the contact noticed that the frame was rusted. additionally, while driving 30 mph, the rear frame dettached. there were no warning indicators illuminated. the vehicle was taken to an independent mechanic who stated that the frame needed to be replaced. the contact called fred anderson toyota of asheville (777 breva road, asheville, nc 28806, (828) 585-5825) and notified them of the failure. the manufacturer was contacted and provided case number: 1907010686. no further assistance was provided. the failure mileage was 217,957.
Complaint filed: 2018-03-22
Components: ELECTRICAL SYSTEM
tl* the contact owned a 2004 dodge durango. while warming up the unoccupied vehicle for approximately 10 to 15 minutes, the vehicle caught fire. the fire department was called and a police report was filed. there were no injuries. the vehicle was destroyed and towed to an independent auction. the dealer and manufacturer were not notified. the contact referenced nhtsa campaign number: 07v092000 (electrical system) as a possible cause of the fire. the failure mileage was 140,000. fire marshall determined the cause of the fire was wiring. *tt
Complaint filed: 2015-06-19
Components: SERVICE BRAKES
brake and abs lights on most of the time, myriad codes, hard to even know where to start troubleshooting.updated 07/30/15 *bf updated 9/23/15 *js
Complaint filed: 2015-07-17
Components: STRUCTURE
tl* the contact owns a 2001 ford f-150. while driving at any speed, the vehicle made an abnormal noise. the vehicle was taken to a mechanic where it was diagnosed that the panel radiator support was rusted and fractured. the dealer was not able to repair the vehicle and recommended it be taken to a body shop. the contact took the vehicle to the body shop, but the vehicle was not repaired. the failure mileage was approximately 133,000.
Complaint filed: 2016-03-17
Components: SERVICE BRAKES
february 14, 2016 i was driving to work going about 50 miles per hour upon approaching 60 the vehicle begin to lose power so i steered over to the side of the highway and hit the onstar button to tell them that i was losing power and that would they run a diagnostic they stated that would. they stated also what they are going to check, braking system, engine, transmission etc. when they came back online me not know what they really did check i was told that all was a green light, so i proceed to continue on my way to work, but it happen again and i contacted them again and was told the same thing. never once did they diagnostic only meant that they was just checking for codes and it was not a true diagnostic check. they also never offer to tow the vehicle home or to the dealer. i was able to get the vehicle home and took it to the first mechanic and was told that the yaw rate sensor needed replaced at $500 something didn't seem right so i took it to a gm certified mechanic and was told it was the hydo-boost, pressure hoses needed replaced at $2600 along on the phone back and forth with on star which claimed responsibility on star stated to me that gm tech wanted the vehicle taken to the dealership and that they would pay for the diagnosis to see what was the problem. so gm came and pick the vehicle up and transported to bommorito cadillac of which they inspected the vehicle and report back to on star which stated that they wasn't responsible and that they believed that gm should handle it from here. to make a long story short gm claimed no responsibility for this even though you guy's and consumer affairs warned them about the issue with the braking system before and they done nothing about it even though it was a safety issue. my complaint that this issues should not be my responsibility nor the cost cause they new the potential of this failure.
Complaint filed: 2018-06-06
Components: ELECTRICAL SYSTEM
while i was driving on a city road, the vehicle just shut off. almost like i turned the ignition off. all gauges worked as normal, stereo, a/c, etc(aux power components) . no check engine light came on or anything. pulled to side off road and turned hazards on. i tried to restart vehicle it would turn over but would not start, i then noticed in the odometer that it stated "no bus" . thinking it may have been an electronic system issue with fuel system i checked fuse box under the hood. i pulled the fuel system relay out then reinstalled. truck started up ( all this took about 5-10 min). so i purchased a new relay but waited to have see if issue was resolved. sitting in a parking lot a few days later i started vehicle and started to load groceries , the vehicle shift off again, i tried to restart and same thing, looked at odometer and again it stated 'no bus" so i installed new relay. put in off position and tried again. still no luck. waited a few min and tried to start vehicle again and it started up. looked up on forums to find possible solution and the next step was to try the coil. i have installed new coil on 06/05/2018 and am currently waiting for issue to come again. to day is 06/06/2018. thinking back the vehicle has had some jerking motions that almost resemble the same symptoms but never fully died , just jerked really bad but continued to drive. this is unsafe for if i was on a highway it kills power to the power steering pump and could cause an accident. *tr
Complaint filed: 2014-12-23
Components: STRUCTURE
clear coat peeling away from paint on hood roof trunk and doors. *tr
Complaint filed: 2017-10-26
Components: SERVICE BRAKES
the brake fluid lines rusted at the area under the driver side wheel, causing the fluid to leak unexpectedly, thus rendering no brakes. the leak happened on my vehicle and another in this same area. the mechanic said there could be is a problem in the manufacturing of the lines due to the construction and because its too close to the wheel salt and road conditions causes this area to rust more easily. he's had a number of chevy sub. with this same problem in for repair/replacement.
Complaint filed: 2015-02-01
Components: STEERING,SUSPENSION,WHEELS
in a parking lot, started to move forward, grinding sound. discovered that the rf wheel was off. chrysler dealer (begnal, kingston ny) discovered rf lower ball joint broke - damaged rf wheel, brake hose, axle shaft and seal, lower control arm, rf sway bar end link, and rf fender flare. inspected lf ball joint - discovered it was loose. removed rf lower control arm and installed new control arm - installed new rf and lf ball joints, installed new rf sway bar end link and rf axle shaft assembly and seal. mounted and balanced one tire onto new rf wheel and installed and replaced rf fender. performed 4 wheel alignment. jeep customer service states that this is not a recall repair. just wear and tear to recall repair completed in 2006. *tr
Complaint filed: 2014-09-03
Components: SERVICE BRAKES
tl* the contact owns a 2004 ford f-250 sd. the contact stated that while driving at 50 mph, the contact stated that the brake pedal was depressed and failed to respond. the contact stated that the emergency brake was engaged in order for the vehicle to come to a stop. the contact stated that after inspecting the vehicle it was found that the brake line was fractured and fluid was leaking from the brake line. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 110,000.
Complaint filed: 2015-07-19
Components: FUEL/PROPULSION SYSTEM
stalls at every stop after re fueling
Complaint filed: 2017-02-03
Components: STRUCTURE
tl* the contact owns a 2004 acura tl. the contact stated that there were cracks in the dashboard. the vehicle was taken to a dealer where it was diagnosed that the dash cover failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 50,000.
Complaint filed: 2014-04-23
Components: STRUCTURE
tl* the contact owns a 2000 ford focus. the contact stated that while driving approximately 15 mph on a curved road, a loud noise was heard from the rear of the vehicle. the contact moved off the roadway to inspect the failure and discovered that the driver's side subframe had become completely detached from the vehicle due to corrosion. there was also a large hole under the carriage. the vehicle was not repaired. the manufacturer was notified of the problem. the approximate failure mileage was 54,140.
Complaint filed: 2021-05-21
Components: SUSPENSION
the contact owns a 2004 nissan armada. the contact stated while driving at various speeds, the vehicle would sway from left to right. the vehicle was not diagnosed nor repaired. upon investigation, the contact associated the failure with nhtsa campaign number: 10e019000 (suspension) however, the vin was not included. the manufacturer was informed of failure and confirmed that the vin was not included. the failure mileage was approximately 99,200.
Complaint filed: 2018-06-06
Components: SERVICE BRAKES
when driving abs light comes on and the brakes won't work properly
Complaint filed: 2016-09-01
Components: AIR BAGS
tl* takata recall. the contact owns a 2005 acura rl. the contact received notification of nhtsa campaign numbers: 16v344000 (air bags) and 16v061000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2017-05-03
Components: STRUCTURE
tl* the contact owns a 2003 mazda tribute. the contact received a recall repair from the dealer concerning the frame, but the newly designed reinforcement cross-brace failed to support the frame and there was extensive rust and corrosion. the manufacturer was notified that the recall remedy failed to provide a solution, but they provided no assistance. the vehicle was towed to the contact's residence and was unable to be driven. the vin, nhtsa campaign number, and failure mileage were not available.
Complaint filed: 2015-01-05
Components: AIR BAGS
failure by 2 toyota dealers (1 in nc 1 in md) to replace the front passenger airbag inflator module as indicated by safety recall. both dealerships were grossly lacking knowledge of the recall and information about the availability of replacement parts. we were given misinformation on different occasions by both dealerships and the toyota customer experience center about what was to be done and when it could happen. basically, they don't know when toyota will have replacement parts available and have no indication of a timeline for the repair. we were even offered the option of having the airbag re-activated while waiting for the parts.this is in direct contradiction to the safety recall instructions. very disturbing! *tr
Complaint filed: 2015-01-02
Components: SERVICE BRAKES
it appears to be an electrical problem. new brakes pads on front, system was bled of air, brake pedal has normal travel. abs may not function. *tr
Complaint filed: 2014-04-16
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 saturn vue. the contact stated that she was able to remove the key from the ignition without the vehicle being in park. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure and current mileage was 65,000.
Complaint filed: 2016-03-31
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 oldsmobile alero. the contact stated that the vehicle was serviced under nhtsa campaign number: 14v400000 (electrical system: ignition). the vehicle did not exhibit any failures prior to the recall repair. after the repair, the contact was provided with a recall replacement key that was different from the factory key provided at the time of purchase. the recall replacement key failed to start the engine. the contact stated that the ignition had to be exposed in order to restart the vehicle. the vehicle was taken to the dealer for further diagnostic testing. the manufacturer provided no assistance. the vin was unknown. the failure mileage was 165,000.
Complaint filed: 2014-03-10
Components: SERVICE BRAKES
the brake lines are rusted tough i had the brake line to the rear repaired but was told all the brake lines are rusted severely! *tr
Complaint filed: 2014-09-29
Components: SERVICE BRAKES
upon startup and while driving the abs and brake light will illuminate. this has been consistent and usually occurs at least 5 days a week. *tr
Complaint filed: 2015-04-15
Components: STRUCTURE
tl* the contact owns a 2003 chevrolet trailblazer ext 370. while driving various speeds, the hatch door ajar light illuminated and failed to latch without warning. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 100,000.
Complaint filed: 2015-09-22
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 hyundai elantra. while driving 60 mph, the vehicle stalled and all of the warning lights illuminated. the vehicle was merged to the side of the road, where it was restarted and resumed normal operation. the contact mentioned that the failure recurred several times. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 146,000.
Complaint filed: 2015-07-18
Components: AIR BAGS
i have not had an "incident". the passenger airbag will be replaced on 7/21/2015. my question is: are all the other airbags (drivers side main airbag, all the side airbags) in this vehicle safe? if they are safe why are they safe in comparison to the passenger airbag? or are there potential problems?
Complaint filed: 2016-06-22
Components: SERVICE BRAKES,ENGINE
2003 ford explorer, while driving through town i started to slow down for a group of kids waiting to use a cross walk when the explorer shut down lost all power to control brakes and steering almost hitting the kids. i have taken to a shop was told they could not duplicate the issues i have been having for 5 years. the reason i am now reporting this is because the close call i just had with the cross walk. this problem starts after about 5 or 10 minutes of run time then clears up not returning until next run or some time later.
Complaint filed: 2014-08-18
Components: STRUCTURE
as i'm driving the dashboard starts to melt and it's very sticky,paid good money for this car and there's no recall or warrantee for this defect. *tr
Complaint filed: 2015-04-30
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet malibu. the contact stated that the repair for nhtsa campaign number: 14v400000 (electrical system) was performed; however, the key does not release from the ignition. the vehicle was taken back to the dealer who inspected the ignition switch and advised that the ignition cylinder needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 178,808.
Complaint filed: 2015-12-11
Components: AIR BAGS
tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2018-03-29
Components: AIR BAGS
1997 mercedes benz e-320. consumer writes in regards to airbags malfunction. *smd consumer stated that passenger side airbag deployed defectively for no reason while driving at a speed of 5mph. consumer stated that contents from the airbag inflator did not go into airbag but instead hit himself and a passenger in the torso area. *cn
Complaint filed: 2014-04-10
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 oldsmobile intrigue. the contact stated while driving 10 mph, the vehicle stalled without warning. the vehicle was taken to a local mechanic, who stated that the ignition switch would need to be replaced. the vehicle was repaired. the manufacture was made aware of the failure. the failure mileage was 138,000. updated 7/30/14*cn updated 8/17/17*cn
Complaint filed: 2018-04-23
Components: STRUCTURE
2005 cadillas sts - frame rotting out - car is garage kept. upon inspection on my lift this weekend, i found substantial rust to both lower frame rails just behind the mounts for engine cradle. manufacturer fills the frame rails of this area with foam which absorbs and holds water and rots the frame rail from the inside out. this is definitely a manufacturer defect. now looking at thousands to repair a vehicle in otherwise very good condition.
Complaint filed: 2015-07-07
Components: AIR BAGS
i was driving and my airbag light came on. it's went off and came back on multiple times. is it possible my airbag deploy while driving? kind regards, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr*jb
Complaint filed: 2016-05-02
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 ford f-250. the contact stated that the gauges on the dashboard became inoperative. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 151,000. the vin was not available.
Complaint filed: 2014-12-31
Components: SERVICE BRAKES
there was a complete brake failure coming to a stop sign. fortunately was able to get the vehicle stopped using emergency brake. there was also no other vehicles at stop sign or at cross street. went through the intersection. there was little or no brake pressure and the brake pedal went straight to the floor. at the shop it was noted there was a complete brake line failure at the abs module near the driver door of all 6 rear brake lines. the brake lines all rusted through. the shop noted this was a common defect of the chevy silverados. this appears to be an issue especially in cold climates where salt and snow accumulates. this needs to be a safety recall to fix this defect. all 6 brake lines were replaced. *js
Complaint filed: 2015-07-27
Components: ELECTRICAL SYSTEM,AIR BAGS
this form required i enter an incident date . there has been no incident.i entered the incident date of the date of my recall notification.after 6 months and several telephone calls to my dealer, toyota has still not corrected the issues addressed in their recall notification. safety recall nhtsa 15v043. manuf.recall d3b recall date jan. 27 2015. i received the recall letter from toyota in approx feb 2015( i am medically disabled) and then called in feb 2015 my local stadium toyota to schedule the recall maintenance.always they have been exceedingly courteous and competent when i've used them for oil changes and another recall service.they took my name/tele number and said they will call me back when the specific parts come in .which is generally what the letter does say.(".we will send another notification once preparations are complete") i called back stadium toyota may 18 2015.they said they"will call me to schedule. i called back again june 22 2105.they said they"will call me to schedule. i was called by a gal from stadium toyota do general maintenance the week of july 23 2015 told her i was only interested in this particular recall issue.( i service my car elsewhere because,unfortunately, stadium is too expensive for my ssdi budget) she told me she would have the service department call me concerning this issue. july 27,2015, i did try to leave a complaint via the telephone complaint number but hung up after "heavy volume" .now i am leaving this complaint on your intranet.i did verify that this particular recall is the only open recall for my vehicle.what a great web site this is !!!
Complaint filed: 2014-04-10
Components: SERVICE BRAKES
i turned the vehicle on. the instrument panel said traction control off , service abs. i thought oh great. i drove to the store and the vehicle drove like usual. i got back in the vehicle and the message was now off the message board on the instrument panel. a few days later i turn on the car and the message appears. mid driving the message disappeared. the next day the message appears again. i turn off the vehicle and turn on the vehicle again this time the message is gone. this still continues. not as frequent. but i like others think everything is ok as soon as the message is gone. what if this isn't the case. what if something is wrong with the abs. wouldn't the message stay in the message center? updated 06/17/14 *bf *tr
Complaint filed: 2014-01-23
Components: STEERING,SUSPENSION
this pickup has the terrible "death wobble" in the steering when you drive over a bump pr rib in road,starting unexpected and jerking the wheel so hard that you can not hold the wheel! i plan to buy this pu from my employer and i wanted it fixed by dodge because it has always had this terrible safety problem from the factory! to verify this,[xxx] owns it and his is [xxx]. thanks,[xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2014-10-07
Components: ENGINE
tl* the contact owns a 2003 pontiac bonneville. the contact stated that while driving over a bump, the vehicle stalled. the vehicle was taken to an independent mechanic where the technician was unable to duplicate the failure. the manufacturer was made aware of the failure. the failure mileage was 110,000.
Complaint filed: 2016-10-06
Components: POWER TRAIN
drive shaft u-joint failure riding on interstate 5. bike started to vibrate and when clutch was depressed, vibration stopped. released clutch and vibration started again. depressed clutch again and pulled to side of the road before drive shaft locked up. pulled back rear boot on final drive and there was smoke coming out of the swing arm shaft. bmw dealer diagnosed it as a failed u-joint but could not repair unless they removed transmission to remove u-joint stuck on transmission spline. price for drive shaft alone was $1,100 dollars plus labor to remove transmission.