vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2014-04-29
Components: STEERING
the problem started with the power steering note in the dashboard (radio display) y went to my mechanic and he said me, the power steering is ok, i keep driving the car and the sign for power steering continued on the dashboard and i went to another expert mechanic and he saidto me if it continue and the driving and control the car became so hard, the procedure to fix is just stop the engine for a while and start again, this conduct i followed for a long time but reciently became so hard and very dangerous to drive because the problem now is random, some time every few seconds or every hour or a few time, some time at the moment i turned very i was very close to crash against other vehicles and driving in the express way i-95 for fort lauderdale heading south, i needed to brake abruptly because a landscaping trailer leave garden tool and tress, my vehicle turned wild and out control between the other vehicule, only god saved me. i went to the other mechanic and said me that is a recall for gm and i went to local roger dean gm in west palm beach and they said me that fix it matter i need to pay, after a friend of mine sent to me a website where i found the recall for power steering in my chevy malibu 2005. really i apreciate if you help because roger dean the local gm dealer in west palm beach rejected my case. *js
Complaint filed: 2018-06-04
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 ford ranger. the contact stated that the air bag warning indicator illuminated, which was a safety concern. the contact received notification of nhtsa campaign number: 17v788000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called david wilson's villa ford (2550 n tustin st, orange, ca 92865, (714) 916-5630) and was informed that the parts were not available. the failure was not diagnosed or repaired. the manufacturer was notified and did not assist. the failure mileage was 200,000. parts distribution disconnect.
Complaint filed: 2018-09-14
Components: AIR BAGS
i have gotten the "takata recall" letter and took my car on march 18, 2018, with mike briseno from toyota here near my place 1901 s figueroa st, los angeles, ca 90007. they offered me an uber ride home from the dealership with my husband and said it will take 2-3 hours. got the call from mike briseno and said that my car is ready. i got there and he said they did not do anything and had to order the parts. called the dealership on may 16, 2018, talked to mike said he will call me to see back order and never responded if the parts ever arrived since may 2018. car was never fixed.
Complaint filed: 2017-01-20
Components: SERVICE BRAKES
front brakes drag or freeeze up causing extreme heat or actually stop vehicle. car has 18,000 miles. front calipers have been rebuilt twice. first failure at ten years,then failed after apx 3 years. the problem is the phenolic pistons swell after time or due to lose of lubrication. they change dimension and stick in the caliper. this is the 3 rd vehicle with the same probem. 81 ford f150, 98 ford f150 front disk brakes. both after the vehicle had been on the road about 10 years. when pistons have been replaced with metal pistons i have had no more issues with the front brakes. the mustang has no metal piston available and had to be rebuilt with after market phenolic pistons. they failed again probably because of lack of lubrication of boot and piston. somehow i feel this is a chronic failure and happens a lot without anybody being aware that time and or heat affect the phenolic piston and cause brake failure.this failure is strictly vehicle related and not due to any external causes except time, heat, or lubrication. i feel the weight of the non metallic piston doesn't compensate for the cost of the brake failure that it causes. i've been told by ford that the phenolic pistons were selected to save weight.
Complaint filed: 2014-07-11
Components: SERVICE BRAKES
driving west on i-78 in nj. went to get off the highway and the brakes failed without warning. the vehicle did not sufficiently slow down to allow me to enter the exit ramp. used the transmission to help slow the vehicle and left the highway at the next exit. the repair shop replaced a rusted brake line. i drove a 1978 suburban for over 20 years with 250,000 miles and never had a brake line fail. *tr
Complaint filed: 2014-09-24
Components: STRUCTURE
my car had a recall on the dash board. it gets very hot and burns thus cannot put anything or have even your hands touching the dash board. it is slowly melting . i have attempted to contact the manufacturer however they have refused to resolve the issue. *tr
Complaint filed: 2019-10-12
Components: ENGINE
my engine is destroyed because a screw came loose from the throttle body in the plenum, got sucked into an engine cylinder and destroyed that cylinder. this would cost somewhere between $3k to $5k to repair, more than the car is currently worth. in talking to a nissan mechanic and doing online research, this is apparently not an unheard of problem for nissan cars. there has been at least one recall for this problem in the past for some nissan 4 cylinder cars but there was never a recall for 6 cylinder nissan altima cars (my car is a 3.5l 6 cylinder model) the car was running fine. i parked it at my gym and when i came out, started it up. i was rewarded with an awful noise and engine vibration all of a sudden. i only lived 1.5 miles away, so i slowly limped the car home. after some mechanical sleuthing and bringing a mechanic to my home, we determined that a screw had come loose and gotten sucked into the engine. i called nissan usa to explain the problem and see if they would be able to offer any assistance. but all they offered was that they "would take a look " at the problem if i payed to tow the car to a dealership. they would not make any guarantee that they would then help me if the problem turned out to be as i have described. if they didn't agree to fix the problem, then i would be responsible for towing the car back to my house. here is one url that lists 10 complaints for this problem with nissan pathfinder autos, which use the same 6 cylinder engine as my car. https://repairpal.com/loose-screws-inside-intake-manifold-can-cause-internal-damage-if-they-fall-out-448 what makes this so awful is that i had a relatively low mileage older car (2002 with only 95k miles) and this problem makes the whole car a junker now due to no fault of my own with no recourse for me!
Complaint filed: 2019-02-27
Components: ELECTRONIC STABILITY CONTROL (ESC)
ecm failed. original owner, vehicle has 50,991 mi. on it . 16 years old. toyota aware of problem- extended warranty to 10 yrs./150000. mi. called toyota customer. service, stated that i'm out of luck. original part clearly defective. consideration should be extended because of extremely low mileage. cost will be $2000.00 or more. vehicle was moving when experienced uncontrolled shifting in transmission. clearly a safety issue.
Complaint filed: 2020-12-11
Components: SERVICE BRAKES
abs and brake lights remain on after tahoe is cranked and driven.
Complaint filed: 2014-01-23
Components: SUSPENSION,SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
tl* the contact owns a 2000 gmc yukon. the contact stated that while driving approximately 5 mph, the brakes failed to engage when depressed and the brake pedal abnormally traveled to the floor board. the contact mentioned that the abs system activated independently . the vehicle was taken to a dealer where it was discovered that the brake line was corroded. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure and current mileage was 157,500. updated 02/24/14*lj the consumer stated the recalls were never done. the recalls were falsely reported as being complete. the front bearing assemblies had to be replaced, at the consumers expense. updated 02/25/14
Complaint filed: 2019-05-09
Components: SEAT BELTS,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
the power in the dash is gone so you can't see the speed the temp gage or the oil pressure gage.
Complaint filed: 2016-03-18
Components: AIR BAGS
tl* the contact owned a 2003 chevrolet trailblazer. while driving 50 mph, the vehicle slid on black ice and crashed into a ditch. the air bags failed to deploy. a police report was filed. the contact sustained a cut to the head and a severe back injury that required medical attention. the vehicle was destroyed and towed. the manufacturer was not made aware of the failure. the failure mileage was 186,000.
Complaint filed: 2014-05-05
Components: AIR BAGS
while stopped on a side street (25 mph zone), the air bags involuntarily deployed. the driver was severely bruised and suffered significant permanent hearing loss. there are 7 other incident reports filed with the nhtsa for the same event involving a 1999 pontiac bonneville. what does it take for a recall? *tr
Complaint filed: 2015-09-10
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign numbers: 15v312000 (air bags) and 14v77000 (air bags); however, the parts needed to repair the vehicle were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2014-02-19
Components: ENGINE
we had our 2004 chrysler pacifica looked over by a mechanic around march of 2012 because our teenage daughter got her drivers permit. we wanted to make sure that the car was safe for her to drive. he looked over the car and told us that we should start thinking about replacing the engine cradle. he said that engine cradles in the chrysler pacifica were known for corrosion. we continued to due our normal maintenance on the car and as of today we are not able to drive the car until we get the engine cradle fixed. the car is not safe to drive and it only has 107,000 miles. this is very expensive to fix. i did research online and discovered that chrysler group llc pacifica's front engine cradles warranty has been extended to 10 years or 150,000 miles, whichever occurs first in 2004 - 2005 model years. i called chrysler customer service and read them off my vin and they said it was not covered. i asked why and was told recalls are based off of vin not what was printed in the letter. i asked to speak to a supervisor and they would not give connect me to one but would have one call me back. i called back and filed a complaint with chrysler customer service on 2/19/14. we work very hard for our money and to have chrysler not cover our car is upsetting. this is a safety issue and i it is being ignored. *tr
Complaint filed: 2014-10-09
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 cadillac deville. the contact received a notification for nhtsa campaign number: 14v355000 (electrical system). however, the part needed was unavailable to perform the repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2015-03-14
Components: ELECTRICAL SYSTEM
the lcd which displays critical engine information has bad pixels, which makes it difficult, if not impossible to assess operating conditions. i understand that this is a very common fault with the actia display used in the workhorse chassis. *tr
Complaint filed: 2015-01-30
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet malibu. the contact stated that a piece of clothing became caught in the ignition key while driving 30 mph. the ignition key then haphazardly released from the ignition switch but the vehicle continued to drive normally without the key being in the ignition switch. the contact reinserted the key while the vehicle was still powered on and running. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 103,000. updated 04/13/15*lj updated 9/20/2017*cn
Complaint filed: 2014-10-01
Components: ELECTRICAL SYSTEM
2005 chevrolet cobalt. consumer writes in regards to recall repairs to vehicle. *tgw the dealer informed the consumer, the parts were not available. *jb
Complaint filed: 2018-12-17
Components: POWER TRAIN
rear axle locked up, all the fluid leaked out.
Complaint filed: 2018-11-22
Components: POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
was driving down route 322 on day and had to hit the break and all of a sudden they went to the floor. i pulled over and checked my break fluid resivour and it was empty. i think the passenger side drum break is leaking fluid.
Complaint filed: 2014-06-11
Components: ENGINE AND ENGINE COOLING
car stalls. unable to restart until after a short period of time. on 03/03/14 brought to dealership who replaced engine crankshaft position sensor for $842.04. problem persisted and car kept stalling in traffic posing potential safety issues. returned to dealer on 05/17/14 and the control unit was replaced for a total cost of $1,672.49. on 06/08/14 again stalled in traffic. returned to dealer on same day. dealer has no idea of what is causing problem. until the stalling problem is resolved i am reluctant to drive this vehicle due to the potential danger of stalling in heavy traffic. *tr
Complaint filed: 2016-10-18
Components: AIR BAGS
tl* the contact owns a 2002 ford explorer. the contact stated that while the driver was driving at 40 mph, both driver and passenger side air bags deployed without impact. as a result, the vehicle failed to start. the driver sustained left arm injuries and the passenger sustained neck injuries but did not require medical attention. a police report was not filed. the vehicle was pushed by another vehicle to the contacts resident. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was unknown.
Complaint filed: 2017-09-16
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
my 2004 prius's check engine light turns on randomly wnd often and i lose full power of the car. the battery is fully charged. the car stopped 4 times today - lost all power and the brake would not stop the car.
Complaint filed: 2018-05-16
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 mercury marquis. in 2014, the vehicle was repaired per an unknown recall regarding the lighting control module. the repair was performed by golder circle ford (1432 us-45 byp, jackson, tn 38305). the contact stated that the failure recurred and all the interior and exterior lighting shut off completely while driving 65 mph on the highway. the contact took the vehicle to an independent mechanic where it was confirmed that the lighting control module was damaged beyond repair. the contact spoke with the same dealer and was informed that the two warranties had expired. the vehicle was not repaired. the manufacturer was not notified. the recall information was not provided. the failure mileage was 245,000. *tt *js
Complaint filed: 2015-10-26
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1998 chevrolet blazer. the contact stated that while attempting to enter the vehicle, the key code failed causing the vehicle to not start. the failure recurred twice. the vehicle was towed to the contact's residence and then to a dealer. the dealer refused to inspect the vehicle. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 199,573.
Complaint filed: 2018-10-09
Components: STEERING,SUSPENSION,WHEELS
we've put 21,000 miles on these tires in 3 years and have tire rumbles, vibration while driving and side wall is cracking and flaking away. brought to the dealer where we got the tires from and they have no idea what's causing it. seems to me that several people are having this issue. there needs to be a recall for these tires before someone gets hurt while driving.
Complaint filed: 2017-11-25
Components: ELECTRICAL SYSTEM
on 11/22/2017 a fire originated in the drivers side dashboard resulting in the vehicle burning to a total loss of the vehicle. was towed and kept by the tow truck operator after we relinquished the title.
Complaint filed: 2015-06-24
Components: AIR BAGS
the air bag readiness system on the car is troubling. the red light indicator on the dash either flashes, or remains on. the manual says the system should be serviced immediately. i called a local ford dealer in my town and they say they won't pay for it. have there been problems with this vehicle make/model/ year? since it is a serious safety issue, wouldn't the manufacturer be required to fix it?
Complaint filed: 2017-09-27
Components: SERVICE BRAKES
was driving home and brakes failed. massive holes in the lines, pedal down to the floor no brake warning light until it was too late. thank god my wife and kids were not with me this time. lucky i'm alive. i was not on a main highway. so far the cost is up to $2000.00 to replace all the lines. also now the master cylinder seems to be faulty. another $400.00. i have read way tooo many complaints about gm brake lines rusting out way too soon many with low mileage. something has to be done about this in the form of compensation. lives could be lost and some probably have.
Complaint filed: 2015-02-12
Components: STRUCTURE
tl* the contact owns a 2001 dodge ram 1500. the contact stated that sections of the plastic dashboard were cracked and separated, which created sharp plastic edges. some of the sharp edges were located near the passenger side air bag. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 50,000.
Complaint filed: 2018-09-17
Components: STRUCTURE
leaving work friday of labor day weekend 2018 i noticed the smell of gas. my co-worker also looked, and observed a puddle of gasoline under the car. since the dealer was close, i took the risk to drive it the dealer. the dealer is heritage toyota in baltimore maryland. the car has only 91000 miles on it. the entire bottom of the car is rusted out. this is what caused the fuel leak. the frame is also rusted out to the point of not being safe anymore. my complaints are these: 1. the underside of the car completely rusted out. 2. other toyota trucks of the same year are having their frames replaced by toyota. 3. my toyota was serviced with me letting the dealer do "anything it needs". i estimate spending about $15,000 at this dealer. never once was i told there was a rust problem. with mounting repaired costs, i took it to another mechanic who immediately recommended that i take the car to the dealer for assessment. never did the toyota dealer warn me about the rust. 4. toyota was completely uninterested in helping. i did file a complaint 1808271490
Complaint filed: 2018-04-02
Components: ELECTRICAL SYSTEM
refer to nhtsa campaign 11v107000. ford recall number 11s18. vehicle was manufactured at norfolk, va plant. my vin was not included in the original or expanded recall; however, it is now exhibiting the same problem; airbag warning light flashes twice x five times, then remains on. possible clockspring jumper wire chafing. wear could cause electrical short and unexpected airbag inflation while driving. this first occurred about ten days ago, but then the vehicle sat in the driveway for eight days. current mileage is 115544. today i called ford customer service and was informed there was no warranty action or active recall that would cover this investigation and repair. i believe the recall should be further expanded to cover this incident. it began with vehicles made at the norfolk va plant.
Complaint filed: 2014-03-08
Components: STEERING,AIR BAGS
car began "going out of control" unable to steer the vehicle. as if i had no control over the car. car continued straight instead of turning with the road, into a fence/tree and caught fire and burned up. air bags did not deploy. passenger received facial trauma, chest trauma, and multiple lacerations and contusions, requiring surgery. *tr
Complaint filed: 2020-02-21
Components: AIR BAGS
tl* the contact owns a 2003 bmw z4. the contact stated that the passenger side air bag warning light illuminated and the vehicle was taken the to taylor bmw 4180 washington rd, evans, ga 30809 where a diagnostic determined that the passenger air bag was inoperable and needed to be services. the vehicle was not repaired. the vehicle was not included in nhtsa campaign number: 04v247000 (air bags). the manufacturer was notified of the failure however, no assistance was provided. the approximate failure mileage was 12,000.
Complaint filed: 2015-10-14
Components: STEERING,SUSPENSION
complete deteriation of the front left and right sub frame attaching to the lower control arm attachments at the rear of subframe holding the rack and pinion assembly. this steel is flaking and appears to have laminte separations (looks like flakey pie crust). cannot get a mechanic to replace leaking rack and pinion assembly due to the poor condition that will leave no material when it breaks off.
Complaint filed: 2015-12-03
Components: POWER TRAIN
tl* the contact owns a 2004 nissan maxima. while reversing the vehicle, the gear jerked, vibrated, and hesitated to shift into drive. the failure occurred on numerous occasions prior to receiving a manufacturer's recall related to the failure. the vehicle was taken to the dealer who indicated that the transmission fluid needed to be replaced. the dealer replaced the transmission fluid and serviced the transmission. the contact stated that the dealer's remedy did not prevent the failure. the vehicle was taken back to the dealer where it was to be diagnosed and repaired. the manufacturer was notified of the failure. the approximate failure mileage was 112,000.
Complaint filed: 2015-12-11
Components: ELECTRICAL SYSTEM
driving an suddenly vehicle shuts down, speed makes no difference.starts back with no problem. this is a regular problem, also happens when idling.makes for a very hazardous situation. has happened on the freeway surface streets, turning, accelerating, even when braking.there have been times when it wouldn't start and no documentation or invoices available at this time. we have to tug on ignition wires. possible reason-ignition switch under the steering wheel section is bad. this vehicle has a console, plan on getting new ignition switch.
Complaint filed: 2015-08-13
Components: AIR BAGS
tl* the contact owns a 2004 toyota corolla. the contact received notification of nhtsa campaign number: 15v285000 (air bags). the contact stated that the part needed to remedy the vehicle was unavailable. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2015-03-26
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 cadillac deville. the contact stated that the vehicle stalled. the vehicle was repaired under nhtsa campaign number: 14v355000 (electrical system) but the failure persisted. the manufacturer was notified of the failure. the failure mileage was unknown. updated 6/11/15*cn
Complaint filed: 2020-01-13
Components: STRUCTURE
frame has rust problems. i spent thousands of dollars to keep the 4 runner functioning safely and now it is all to waste because the frame that the truck sits on is rusting out and is no longer safe to drive. toyota must take accountability and include the '04 4runner on the frame recall. my 4runner is in excellent condition, except for the frame. toyota dealership manager did not want to work on it and even admitted that it's a very common problem.
Complaint filed: 2015-08-21
Components: STRUCTURE,ENGINE
i was driving down the road slees limit was 45 i was doing 50 md a deer came out in front of me and i hit it head on thw whole front ends of my car is at my windshield. it was a very hard impact that brought me to a complete stop m y air bags dis not deploy as they should have with a impact like that
Complaint filed: 2014-09-03
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 saturn ion. the contact received a notification for recall nhtsa campaign number: 14e021000 (electrical system). however, the part that was needed to remedy the recall was unavailable. the manufacturer was made aware of the issue. the vin was not available. the contact had not experience a failure.
Complaint filed: 2014-07-08
Components: SERVICE BRAKES
my oldest son was driving my 2000 chevy 2500 pickup truck when the brake pedal almost went all the way to the floor of the truck. he narrowly missed rear ending the car in front of him. he was able to drive very slowly home with a very mushy feeling brake pedal. when i inspected the truck i found that the brake lines had rusted so bad the brake line had ruptured and was leaking fluid under the drivers side door. *js
Complaint filed: 2014-07-21
Components: SERVICE BRAKES
drivers side brake line ruptured and leaking fluid. brake lines on both sides of vehicle rusted. no brake pedal pressure. *tr
Complaint filed: 2014-09-12
Components: STRUCTURE
took 2000 toyota 4runner sr5 in for inspection. my independent mechanic said frame is bad. frame is severely rusted and has multiple holes on passenger side rear wheel area in both the front and back of this area. it also has severe rust and holes in the frame on the driver side in the same rear area and above the gas tank on the driver side. vehicle is considered unsafe because of the damage to the frame. spoke to the local toyota dealer customer service repair center rep and inquired about any recalls for rusted frame such as the buy back program that toyota had for the tacoma. i was informed there were no recalls or buy backs for the 2000 toyota 4runner sr5. i called toyota corporation customer support and filed a complaint with them. i was also told that there were no recalls or buy backs at this time. i asked if there was anyone else i could speak to in regards to this matter and was told that there was not. rep said they would notify me if toyota issued a recall. i told the rep what good would that do since i would have to scrap the vehicle and unless toyota issued a recall within the next few days a recall would not help me if i no longer owned the vehicle. i also told the rep that this placed an undue economic hardship on me because i would have to purchase a replacement vehicle since the 4runner was no longer safe because of the frame damage. he sympathized with me but said the only thing he could do for me was file my complaint and issue me a case number. searching the internet it seems that there are a lot of toyota 4runner owners that have the same issue. i think the nhtsa needs to step in and make toyota issue a recall for these faulty frames. it is obvious that toyota used inferior metal to manufacturer these frames and that is why they are rusting out prematurely. *tr
Complaint filed: 2016-12-21
Components: ELECTRICAL SYSTEM
audio "finisher" board shorts out, the radio is compromised but the safety issue is that the heater controls switch to high, and on floor heater vents. there is no longer a defroster and the controls are inoperable. infinity in the past issued the following: 2003 g35 sedan audio finisher circuit board voluntary service campaign.
Complaint filed: 2016-04-11
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 bmw 325i. the contact received notification of nhtsa campaign number: 15v318000 (air bags). the dealer was unable to supply the part from the manufacturer for several months. the manufacturer was unable to provide a time frame that the part would be supplied to the dealer. the contact was not experiencing a failure. vin tool confirms parts not available. updated 05/26/16*lj updated 06/01/16.*jb
Complaint filed: 2015-08-04
Components: SERVICE BRAKES
tl* the contact owns a 2005 buick rendezvous. the contact stated that the brake system failed when the brake pedal was engaged. the contact mentioned that the brake pedal felt soft, hesitated, and vibrated as it emitted a loud grinding noise. the all wheel drive and the anti lock light illuminated. the vehicle was taken to the dealer several times for the failure. the dealer replaced the brake pads, the tires, and wheel; however, the failure was not corrected. the manufacturer was not made aware of the failure. the failure mileage was 92,142.
Complaint filed: 2016-10-31
Components: AIR BAGS
my husband and i were completely stopped, waiting to turn left in a suicide left turn lane in the city. a car suddenly entered the turn lane, headed straight towards us. i honked but the other driver did it brake or swerve, impacting us at a high rate of speed. our air bags did not deploy.updated 02/23/17 *bf updated 03/01/17 *bf updated 9/5/18*jb
Complaint filed: 2018-06-27
Components: STRUCTURE
vehicle frame has excessive rust, broke apart at frame joint. vehicle unsafe to drive 156k.
Complaint filed: 2017-04-20
Components: ELECTRICAL SYSTEM
after investigation, i discovered that used vehicle just purchased (2004 volvo v70) had a bad rem module; rendering fuel gauge, rear door locks, fuel door latch, and hatchback lock inoperative. the rear hatchback has no manual method to lock it; making vehicle unsecurable. investigation online indicates this is a known issue. dealer wants around $200 to update software to fix problems. this is unacceptable, since at least two critical items (hatchback and fuel door latches) depend on functioning rem to secure them. i believe these items should be covered by the manufacturer regardless of age.
Complaint filed: 2016-06-30
Components: SERVICE BRAKES
recently, i have been having trouble with my 2005 impala and the abs/traction system. at the beginning, the "abs, traction off and service traction system" lights would come on. the abs and traction lights would stay on and the service traction was intermittent. the car also makes a loud "dinging" sound when the lights come on. when i would make a turn, the car would also make a grinding sound and the service traction light would come back on. eventually, the traction began kicking in when it was not suppose to and the car would not stop properly. this of course was a serious safety issue. i have researched this problem and found complaints upon complaints about this same problem. i contacted gm and they told me they never heard of this problem which i find hard to believe. i have spent an enormous amount of time and money trying to fix this problem. my local dealership wanted almost $4,000 for repairs. i then took the car to a very reputable repair shop and they, like two other shops i checked with, told me they have seen this numerous times in these cars. they attempted to fix the problem but the problem still exists. i spent $2,000 having the wheel hubs, abs harnesses and brake pressure modulator valve replaced. the lights, although intermittent, are still coming on! sometimes it is when i turn the car on, back up or even just driving down the road. this car only has 77,000 miles on it and i feel i should not be having this problem. i have had to take it back twice and they are still attempting to find the source of the problem. this is the only major problem i have had with this car. any assistance you could give me would be appreciated.
Complaint filed: 2017-01-17
Components: SERVICE BRAKES
tl* the contact owns a 1995 chevrolet g20. while driving 40 mph, the brakes failed. the contact was able to stop the vehicle by engaging the emergency brake. the manufacturer was not made aware of the failure. the failure mileage was 140,000.
Complaint filed: 2019-06-14
Components: STRUCTURE
tl* the contact owns a 2004 chevrolet trailblazer. the contact stated that while the brakes were being serviced by an independent mechanic, the technician noticed that the entire front end frame was rusted. the dealer and the manufacturer were not contacted. the vehicle was not repaired. the failure mileage was 150,542.
Complaint filed: 2017-12-01
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
tl-contact owns a 1994 dodge ram pickup truck. inquired about general recalls. contact had vehicle towed to dodge dealership after catching fire due to recall. dashboard caught on fire while driving. dealership had investigations team come out to inspect truck after fire. truck had been repaired after fire. dealershiphas dead engine cable . throttle of truck is failing. dealership is refusing to fix recall due to truck being repaired after fire. dealership stated inspection needs to be done before throttle can be fixed. contact was given number to federal trade commission at 202-366-2222 may 10,2000 manufacturer recall number875 nhtsa recall number00v-135 recall statusrecall incomplete summarythe affected vehicles were built with an ignition switch and wiring that could overheat. 853-1403. please have your vin ready when calling.nhtsa. you can prove the repairs were made.) however, if the court ultimately rules the defect is not safety-related, federal law does not require that the manufacturer reimburse you for the repair workchapter 301 of title 49 of the united states code (u.s.c.) requires a manufacturer of motor vehicles or items of motor vehicle equipment that contain a defect relating to motor vehicle safety to remedy the defect without charge.
Complaint filed: 2016-12-02
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 chevrolet malibu classic. the contact stated that while driving, the key was removed from the ignition switch and on occasions the key could not be removed from the ignition switch while attempting to shut the vehicle off. the contact also indicated that the gauges on the instrument panel would fail to operate. the vehicle was taken to an independent mechanic, who diagnosed that the failures were due to a faulty ignition switch. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was unavailable. the vin was not available. *tr
Complaint filed: 2016-01-05
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 3500. the contact received notification of nhtsa campaign number: 15v312000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2016-05-05
Components: SERVICE BRAKES
brake system - we purchased our 2003 tundra new in 2003. it didn't take long to experience a pad and rotor problem, but my wife has mostly freeway driven the truck about 90 miles per day. she seldom speeds and has a perfect track record to show for it. when i would drive the tundra, i almost always noticed a braking hop (in the pedal). unfortunately, she has a tendency to defer maintenance. for the most part, we have put the tundra in the shop for new rotors or new pads(oem) alternately approx. every 1500 miles. john elway toyota says they can check to see if there's anything they can do . . . nothing yet. toyota knows they have a problem with the downgraded braking system on these vehicles. i don't know , but suspect, a completely new, upgraded brake system, including, but not limited to rotors, pads, drums, bearings and calipers be installed. should i just pay the $2 gs?
Complaint filed: 2015-12-22
Components: SERVICE BRAKES
suffered complete brake failure, pedal went to the floor approaching traffic at a red light. i had to jump the curbs and drive off the road to avoid a collision with the stopped cars. i was able to down shift and use the parking brake to stop the car and limp to a repair shop (at slow speed using the parking brake). they found a spit in the steel brake line just below the radiator that led to the catastrophic loss of brakes.
Complaint filed: 2014-12-06
Components: ELECTRICAL SYSTEM
vehicle won't start and security light is on. i have to wait 10 minutes with key in the on position to restart anti-theft system and then engine will start. the car as well died and security light came on while driving on the highway at speeds of 60 mph and had to coast over 2 lanes and was luckily not hit or injured. after this i took it to my normal mechanic to look at it. he fixed ignition switch on 3/3/2009 which i have documentation of problem i was having and him fixing it. this did not fix the problem and the car still does not start. i haven't had it stop while driving since then but in the back of my head i'm telling myself i need to get rid of this car before something terrible happens. sometimes the car is fine for months and then it won't start twice in one week. this is especially a pain when it is freezing cold and i have no where else to wait 10 minutes but in my car. seems to be very intermittent. but one thing is for sure that if i try to remote start the car with the key fab it will most likely ends in tripping the anti-theft system and the car will not start. i've seen so many complaints on-line about this issue. and i ask why has it not been recalled especially if the car can stop running while driving. this has made me lose confidence in gm, and if i buy another car i will think twice about buying another chevy even though i like everything else about my car. i am not about to take it in and spend hundreds of dollars getting it fixed when i can save my money and buy something more dependable besides a gm car. in the next couple of years i will be able to buy a new car and i will be glad when i don't have to deal with this problem again. *tr
Complaint filed: 2020-01-09
Components: AIR BAGS
tl* takata recall. the contact owns a 1999 bmw 323i. the contact received notification of nhtsa campaign number: 19v852000 (air bags) however, the part needed for the repair was not available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer bmw of nashville (1568 mallory ln, brentwood, tn 37027 (615) 928-2541) was contacted and confirmed that the remedy part was not available. the manufacturer was contacted and made aware of the issue which also confirmed parts were not available. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2018-08-06
Components: SERVICE BRAKES
brake line under the cab broke due to rust. i live in east tennessee in an area that does not use excessive amounts of salt on the roads in the winter and always take very good care of my vehicles. i would not expect this much rust on a safety component such as the brake line. when slowing to turn off the street into my driveway the brake pedal went nearly to the floor and the brakes were very weak. there was no accident caused by the line rupture. i called the local gm dealership and was quoted in excess of $1,000 for repair.
Complaint filed: 2015-11-16
Components: STRUCTURE
front floor boards are rusted through. didnt not notice until an inspection was done. find this very alarming as it can be unrecognized when stepping on it from inside, as the carpet hides and supports the partial body weight when stepping into the vehicle. extremrely dangerous for anybody in front seats.
Complaint filed: 2015-06-01
Components: SUSPENSION
went in for yearly inspection. will not pass engine cradle subframe rotted and cracked. chrysler will do nothing about repair. rest of car is in good shape puts a family out of a vehicle with a very big repair bill very sad excuse for a vehicle that cost over $20.000
Complaint filed: 2017-11-27
Components: STRUCTURE
tl* the contact owns a 1977 mercedes-benz 450slc (na). while the contact was arriving home, he heard an abnormal noise. the contact noticed that the subframe had detached from the vehicle and the front driver side wheel had shifted inward. the contact received notification of nhtsa campaign number: 76v179000 (structure); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the vehicle was towed to mercedes-benz of birmingham (1800 montgomery hwy, hoover al) and they confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and informed the contact that the new parts were not being manufactured and the recall had expired. the vin was invalid. the contact had not experienced a failure. parts distribution disconnect. *bf *tr
Complaint filed: 2014-10-09
Components: STRUCTURE
cable straps that hold the tailgate horizontal to the ground when the tailgate is in the down position have rusted through and will no longer hold the tailgate in the horizontal position. there was a recall on this in approximately june of 2006. i received a card in the mail, took the vehicle in to the chevrolet dealer, and they advised me that parts were not available. this happened twice. i kind of gave up, until i discovered the part failure earlier this year. unfortunately i have misplaced my card that they sent in the mail. upon failure of this part, i took my vehicle in to a chevrolet dealer in september of 2014. they knew about the recall, so ran my vin and said my vehicle vin was not part of the recall. perhaps general motors didn't recall enough of the vin s to find all of the part failures. *tr
Complaint filed: 2014-04-02
Components: SERVICE BRAKES
brakes failed when stopping for stoplight. mechanic said brake line to rear brakes rusted and failed. also said all brake lines are rusted and corroded. *tr
Complaint filed: 2015-09-25
Components: STEERING,WHEELS
when i tried to pull my dodge caravan (2000) out of the parking lot after a heavy raining day, i found the power steering didn't work. i could go forward or backward, but could not turn, or could turn only very slowly (i could hear the wheel kind of making clicking sound when i tried to turn). after driving very slowly on the parking lot and tried to turn slowly several time, the steering finally got back. i googled online and found many people have the same problem, mostly with a dodge, but also some other cars. http://www.topix.com/forum/autos/dodge-grand-caravan/tc37vjlp6md4pohvj since i don't drive much and mostly park my vehicle in the garage, i don't have much problem. it has happened a couple more times after the first incident, but it usually returns normal after i make several small turns in the parking lot. but this morning, it happened again, after i parked my car outside with an overnight rain, and the wheel was still kind of stuck after i drove about 5 miles, making several turns on purpose in the neighborhood. it's still pouring outside, i don't know if i can get the steering back to normal after work. since i am not the only people having the same problem, i hope the manufacturer could help us solve the problem. thanks!
Complaint filed: 2014-11-06
Components: SERVICE BRAKES
the brake pedal began needing to be pushed nearly or all the way to the floor. this continued until the brake line was fixed. *tr
Complaint filed: 2014-02-27
Components: SUSPENSION
i was driving and the front of the car fell to the ground with a severe grinding noise. *tr
Complaint filed: 2016-10-28
Components: SERVICE BRAKES
brake line failure due to massive, system wide, corrosion. all lines show evidence of deterioration. this is not normal. while driving, pedal went to floor during a normal, in town stop. was able to stop before rear ending another car. *tr
Complaint filed: 2015-01-08
Components: ELECTRICAL SYSTEM
notice ref: honda lawyer statement on recall notice july 2004 ref. letter to nvsc on 01072015 this is recent notice to bh, ie beaverton honda, i am still am complaining that beaverton honda has continued an ongoing refusal to repair / replace ?? with honda accord lx ??starter switch?? y 98 problem i have purchased new from b-h, which shuts off the engine at 50-60 mpg on the interstate highway. i have had this car in for maintenance repeated;u at bh maintenance dept. on canyon rd. with this complaint for several years, including 2004,5,6,7,8,9,2010,11,12,13,14. t question: have you changed your position, of, refusal, to replace this defective part.? do you still need recall statements, which i have provided you in the past?. ref see recall notice honda lawyer statement on recall notice july 2004 letter http://www-odi.nhtsa.dot.gov/acms/cs/jaxrs/download/doc/acm2840814/rcdnn-03v423-6128.pdf information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2014-06-04
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 saturn vue. the contact stated while driving 40 mph, the vehicle stalled without warning in the middle of an intersection. the reduce power warning light illuminated after the failure occurred. the vehicle was taken to the dealer for diagnostic testing. the vehicle was not repaired. the manufacturer stated that the vehicle was not included in nhtsa campaign number 14v047000 (air bags, electrical system). the contact stated that the alternator and battery were previously replaced. the vin was not available. the failure and current mileage were 117,547.
Complaint filed: 2014-07-05
Components: STRUCTURE
took vehicle to local toyota dealership for safety and mechanical inspection after purchasing used; mechanic notes that frame is rusted through on passenger side, near lower trailing arm bracket and on drivers side near fuel tank skid plate. damage appears to have originated on the inside of the frame and has eaten its way to the outside. mechanic advised that vehicle may not be safe to drive, no recall by toyota on 4runners despite similar issues with same year tacoma. *tr
Complaint filed: 2017-01-09
Components: AIR BAGS
tl* the contact owns a 2001 chrysler sebring. the contact received notification of nhtsa campaign number: 16v401000 (air bags); however the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified. the contact had not experienced a failure. parts distribution disconnect. updated 05/17/17*lj updated 09/07/2017*js
Complaint filed: 2016-05-25
Components: AIR BAGS
tl* the contact owns a 1999 buick lesabre. the contact stated that the air bag deployed independently while the vehicle was parked. the contact took the vehicle to a certified mechanic who diagnosed that the air bag and air bag sensor needed to be replaced. the manufacturer was made aware of the failure and opened a case on the contact's behalf. the approximate failure mileage was 58,000. .updated 0711/16 *bf *cn
Complaint filed: 2015-08-20
Components: SERVICE BRAKES
i was applying the brakes on my 2001 chevrolet suburban, model 2500, as i turned into my driveway. the brakes failed to engage. this resulted in the vehicle running into the front of the garage. the brakes now appear to be working fine. the brakes have failed on previous occasions, but never to the point of allowing the vehicle to hit anything. according to the gm dealer, they can't fix the problem without a failure code in the computer. an independent service garage said the same.
Complaint filed: 2014-11-21
Components: ELECTRICAL SYSTEM
the alternator cable melted the fuse block and the car almost caught on fire. *tr
Complaint filed: 2015-09-13
Components: POWER TRAIN
the transmission of our 2002 explorer started slipping, jumping, jerking' surging, refusing to shift, shifting slowly and other associated things approximately 4 years ago. there is no consistency, it does it whenever it wants, regardless of the speed, outside temperature, driving distance. i feel ford owes me a new, redesigned transmission with installation. i would like to know what ford is doing about the problem with the transmission which was installed in this model and year explorers.
Complaint filed: 2019-05-17
Components: STEERING,SEATS
'tahoe recalls' front seat belts do not retract fully
Complaint filed: 2019-04-29
Components: STRUCTURE
the salt on the roads rusted the frame horribly causing holes and weak points through the body.
Complaint filed: 2014-07-02
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
2001 chevy malibu. flashers do not work, turn signal fails, only works intermittent, most all the time does not work. i tried to get the recall and dealership said it was already repaired from previous owner. turn signals never worked only intermittently since i bought the car used. and the signal lights on sides of car have not worked at all to knowledge. this is just not right. if it was repaired properly, then i should have never had this problem.continues to be a crash/ safety risk! thank you. *tr