vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2016-02-08
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1999 honda accord. while driving at an unknown speed over a pothole, the vehicle stalled without warning. the vehicle was taken to the dealer where it was diagnosed that the ignition switch was defective and needed to be replaced. the manufacturer was made aware of the failure and informed the contact that the vehicle was no longer eligible for repairs since it had already been repaired under nhtsa campaign number: 02v120000 (electrical system). the vehicle was not repaired. the failure mileage was 178,000.
Complaint filed: 2018-10-22
Components: SUSPENSION
rear driver side trailing arm badly rusted.
Complaint filed: 2016-11-01
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags). the part was not available within a reasonable time frame to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the contact was unable to determine when the vehicle would be repaired after calling two dealers. the manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2015-02-05
Components: STRUCTURE
was never notified of ghost paint recall for this car. really terrible that honda has this problem with their paint. *tr
Complaint filed: 2016-06-28
Components: AIR BAGS
tl* the contact owns a 1999 toyota camry solara. while driving 35 mph, the air bag warning light illuminated. the failure recurred whenever the vehicle was operated. the vehicle was not diagnosed or repaired. the contact stated that the vin was not included in nhtsa campaign number: 00e010000 (interior lighting). the manufacturer was not notified of the failure. the failure mileage was unknown.
Complaint filed: 2015-12-10
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
i was in a parking lot of a store, started my car, headed out onto a city street, turned right. all of a sudden my vehicle took off, started speeding up. i stepped on the brake, it slowed the vehicle down a little, but the brake felt like air and didn't feel like it was braking correctly. luckily, i had a green light, went through that, kept braking. the car slowed down a little bit but then would not stop completely, surged a little more; i was able to pull into a parking lot; braked again, my car kept going at slow speed; i pulled on my parking brake, nothing happened. then, i put the car into park, which stopped it. then i pulled out the key. i called the mechanic i use. he sent a tow truck to me. my car is at the mechanics now.
Complaint filed: 2017-05-01
Components: ELECTRICAL SYSTEM
bought this car from lee auto in fort myers. was making a loud noise. took it to a close mechanic to check the problem because i was afraid to drive it back there to get checked out. this is what my mechanic said. a/c compressor was defective and the a/c clutch control relay was bypassed improperly and not fused which could have started a fire in the engine. when i bought the car the salesman told me he was going to put a relay switch in because it was t blowing cold air. told lee cars about it and have t heard back. its not good to sell unsafe cars.
Complaint filed: 2021-06-11
Components: ELECTRICAL SYSTEM
there is an open recall on my brand of mercedes-benz but my vin number isn’t included it’s on the sunroof where it stays open or it could possibly fly off it gets off track or whatever happens well mine will not go down i have to manually open it or manually close it it is a safety issue because it will refuse to go down completely and will be shaking while i am driving it puts me and others at risk but the dealership is refusing to fix it under a recall even though my brand and type is included in the recall
Complaint filed: 2017-10-02
Components: SERVICE BRAKES
brake failure - loss of pressure/fluid. brake lines from master cylinder to abs distribution block corroded and ruptured. luckily, failure occurred just after returning home, maneuvering in the driveway. i have contacted gm to open a case and seek diagnosis/repair. vehicle is in tn; not a high snow/corrosion area.
Complaint filed: 2015-11-19
Components: ELECTRICAL SYSTEM
speedometer and/or tachometer stop working or are inaccurate. especially during cold or rainy weather. problem happens more often as time goes by.
Complaint filed: 2015-10-30
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 freightliner sprinter 3500. the contact stated that while driving at approximately 5 mph, the vehicle stalled. the vehicle was towed to an independent mechanic where it was diagnosed that an unknown fuse needed to be replaced. the vehicle was repaired, however, the failure recurred the next day. the contact replaced the fuse but the failure recurred. the contact also stated that while driving at approximately 10 mph, the vehicle stalled and it was discovered that the same fuse had failed. the contact replaced the fuse, however, the vehicle would not start. the vehicle was towed to the dealer where it was diagnosed that the electronic control module needed to be replaced. the vehicle was repaired, however the failure recurred the following day and the same fuse needed replacement which caused the vehicle not to start. the vehicle was towed to the dealer where the failure was unable to be determined but the technician was able to start the vehicle. the failure recurred and the vehicle was not able to be started. as a result, the vehicle was towed to an independent mechanic where it was diagnosed that the ecm was melted and needed to be replaced. the failure recurred after the repair and the vehicle stalled. the vehicle was towed to the dealer where it was diagnosed the crank shaft sensor and the cam shaft sensors needed to be replaced. the vehicle was repaired but while driving approximately 40 mph, the vehicle stalled. the manufacturer was made aware of the failure. the approximate failure mileage was 150,000.
Complaint filed: 2014-10-20
Components: AIR BAGS
six months ago, the drivers side seat belt warning light came on. two weeks ago, the drivers side air bag warning light came on. this appears to be a wide spread issue with these lexus rx 300's evidenced by the numerous complaints logged on the web. my car was garage kept for the majority of it's life. this issue should not be happening and should be repaired by lexus at no cost to the consumer. *tr
Complaint filed: 2015-01-22
Components: AIR BAGS
tl*the contact owns a 2005 chevrolet trailblazer. the contact stated that while driving at 25 mph, another vehicle crashed into the front passenger side of the contact's vehicle. as a result, the contact crashed into a sign and the air bags failed to deploy. the contact sustained back injuries and the passenger sustained neck and back injuries that required medical attention. a police report was filed. the contact was unable to confirm if the vehicle was destroyed. the manufacturer was not notified of the failure. the failure mileage was 122,000. the vin was unavailable.
Complaint filed: 2016-05-09
Components: POWER TRAIN
tl* the contact owns a 2000 jeep wrangler. while idling at a stop light, the vehicle was not operational after the accelerator pedal was depressed. in addition, the vehicle made an abnormal noise. the failure occurred without warning. the shifter was able to be moved, but the vehicle did not respond. the vehicle was towed to the dealer where it was diagnosed that the transmission was defective and needed to be repaired. the vehicle was not repaired. the vehicle was towed to a second dealer where it was diagnosed that the vehicle had a defective transfer case that needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the vin was unknown. the failure mileage was approximately 79,000.
Complaint filed: 2014-10-21
Components: SERVICE BRAKES
brakes failed at stop sign due to brake line failure corrosion. all brake lines and parts of fuel lines very rusty!! there should be a recall!!!! *tr
Complaint filed: 2016-07-07
Components: STRUCTURE
letter from congressman fitzpatrick on behalf of constituent re rust on her 2004 toyota 4-runner. she is looking for a solution to this predicament in order that her car may pass inspection. *smd the consumer was informed by her mechanic, rust was found on the vehicle. *jb
Complaint filed: 2015-04-20
Components: STRUCTURE
tl* the contact owns a 2004 kia sorento. while driving at 25 mph, there was an abnormal noise coming from the rear of the vehicle. the contact maneuvered the vehicle to side of the road and observed that the rear frame fractured. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 120,000.
Complaint filed: 2017-08-27
Components: SERVICE BRAKES
i have read nhtsa 05v37900 and see that addresses the brake problems with brake line that i am having problems where the brake goes to the floor with no warning that is the same as the 2002 that is included in your recall. it appears that the same brake lines were used on the 2003 model. so why was the 2003 model not included in the recall as losing the brakes not a safety hazard. i was driving down the road when the brakes went out and was lucky there was no other traffic in the area.
Complaint filed: 2015-01-27
Components: SEATS
after going over a small sharp speed bump in a parking lot the left front drivers seat "l" bracket broke, allowing the seat to tilt back and forth and the srs light to came on. a honda dealer told me , it needed to be replaced or possibly welded. costs ranged ($300-$400) for welding or new seat bracket ($1300 - $1500). *tr
Complaint filed: 2017-04-10
Components: SERVICE BRAKES
tl* the contact owns a 2001 monaco coach knight motor home. after parking the vehicle, the contact smelled smoke and noticed smoke under the rear of the vehicle. the contact also noticed that the calipers had large cracks, the rear driver side caliper was leaking brake fluid, and the abs sensors were disconnected. the contact also noticed that the rotors and wheel seals also needed to be repaired. the contact repaired the vehicle, but the failure recurred. the vehicle was then taken to an independent mechanic, but it was not diagnosed. the manufacturer was not made aware of the issue. the vehicle year, make, and model was included in nhtsa campaign number: 02v278000 (service brakes: hydraulic). the vin and failure mileage were unknown.
Complaint filed: 2016-06-01
Components: AIR BAGS
2004 jeep grand cherokee. consumer writes in regards to replacement parts not available to repair airbag recall notice. *smd
Complaint filed: 2016-09-05
Components: SERVICE BRAKES
abs brake system failure. while operating the vehicle a warning light blinks in the cluster panel. then the vehicle loses all braking power. on monday september 5th, i was driving on the highway, 110th south bound 1 mile south from downtown los angeles, suddenly a warning light appear with the following message 'brakes defective stop vehicle' the cars begins to downshift and it slows down. however the brake does not work in full. it appears that the brake works enough to come to stop after the vehicle has downshifted to the lowest gear. all braking ability is disable. after i research the code and narrow to the problem that i had, i noticed that merecedes benz had extended the warranty for the abs pump for these models for 10 years, since my vehicle is 2003 the warranty had expired on 2013. this is an electronic braking system so if an electric failure occurs there is no way to stop the vehicle. there is no manual brake power other than the emergency brake in order to stop this vehicle.
Complaint filed: 2019-05-16
Components: UNKNOWN OR OTHER
the driver's side window is foggy you cannot hardly see out of it. camping world said they had several issues with the same problem. i think there needs to be a recall on these windows because of this
Complaint filed: 2016-10-19
Components: STRUCTURE
2003 hyundai sonata affected by progressive, internal corrosion of the right front sub-frame on the vehicle, and resulting in thinning, rusting or perforation of the sub-frame steel. the corrosion/rust is visible and discovered during inspection routine maintenance, and also hear noises notice tire misalignment and steering pull.these signals are detecting the corrosion progressing and the forward mounting of the lower control arm detaching from the sub-frame. the vehicle was bought new in nebraska, and has remained in nebraska its entire life. nebraska uses salt on its roads in the same capacity as iowa and other "salt states". such cars should be included in the recall when considering the lack of safety and dangers involved when the subframe deteriates due to defects in the manufacture of said car. hyundai should honor and extend the recall of said car in the state of nebraska because the defect in the subframe has been affected identically as in other "salt states".
Complaint filed: 2015-02-05
Components: STRUCTURE
tl* the contact owns a 2004 toyota tacoma. while the vehicle was being serviced for an unrelated repair, the mechanic discovered that the entire frame had rust corrosion. the vehicle was not repaired. the manufacturer was notified of the issue. the approximate failure mileage was 56,000. updated 04/07/15*lj updated 11/3/2015*js
Complaint filed: 2014-04-10
Components: STRUCTURE
i noticed a crack in my dash (about 2") and the felt weak and spongy. after a couple of month i notice the crack grown across the dash (about 24") and felt really week. after 5 months from the initial crack the whole dash has fell apart into large chunks and now there is no dash left exposing all the components under it. i regularly cleaned and treated the dash with dash protective products but did not prevent condition. *tr
Complaint filed: 2015-05-13
Components: UNKNOWN OR OTHER
head on accident into ditch, airbags did not go off
Complaint filed: 2015-07-12
Components: STRUCTURE
the garnish molding-windshield pillar-driver's side fell partly off blocking my visibility while driving home from work. it was never touched and for no reason it fell off and to this day i am unable to reattach it.
Complaint filed: 2015-08-10
Components: SERVICE BRAKES
the brake "lines from the proportioning valve to modulator, lines from master cyl to proportioning valve" had to be replaced. the quoted description is from the dealers service invoice. one or more of these lines corroded thru and failed while i was (luckily) in my driveway. i had filed a complaint in 2012 regarding corrosion failure related to the rear brake lines and in 2013 for corrosion failure related to the front brake lines. odi numbers are available.
Complaint filed: 2014-09-12
Components: SERVICE BRAKES
brake lines rusted and leaking. *tr
Complaint filed: 2015-10-17
Components: SERVICE BRAKES
brake lights does not go off. been repaired by hyundia dealership and still does not work.
Complaint filed: 2014-09-10
Components: AIR BAGS
today, i had passenger side ceiling and seat air bag inadvertent deployment while driving on highway. there was no passenger in the passenger seat. as the driver, i was the only person in the vehicle (however, approximately 30 minutes later, there would have been a toddler in the passenger side of the backseat) . i was startled and confused by the unexpected explosive noise ("boom") and only noticed the side air bag "curtain" a few seconds later and after that, the protruding passenger seat air bag. *tr
Complaint filed: 2015-05-07
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1999 ford expedition. the contact stated that the horn activated independently. after inspecting the vehicle, the contact noticed that the failure was due to a fire under the hood toward the driver side of the vehicle. the contact stated that smoke and flames were emitting from the vehicle. the fire department was contacted. however, the fire did not extinguish resulting in the vehicle exploding. the manufacturer was not notified. a police report was filed and there were no injuries sustained. the approximate failure mileage was 163,000.
Complaint filed: 2015-05-12
Components: STEERING
tl* the contact owns a 2004 bmw z4. while driving at 55 mph, the steering wheel turned in both directions independently. the contact had to constantly maneuver the steering wheel in order to keep the vehicle in position. the vehicle was taken to a dealer who diagnosed that the steering servo column needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 27,500.
Complaint filed: 2015-04-01
Components: AIR BAGS
2003 honda crv. consumer writes in regards to no return call from dealership about front airbag inflator. *smd
Complaint filed: 2014-08-04
Components: SERVICE BRAKES
while driving at various speeds, we experience severe resistance in the brake pedal, pedal would pulsate and then braking system would make a noise, but you could not stop unless you stood on the pedal with all you body weight. then the abs and traction control light would illuminate stating that the systems were disengaged and the braking system would work normally. unfortunately, every time you start the car you experience the same thing, until the system disengages you cannot stop quickly. this happens at any speed. the dealership seems to have no solution to this problem. *tr
Complaint filed: 2016-03-11
Components: STRUCTURE
clear coat is peeling off of the trunk, sides of the car, and roof.
Complaint filed: 2014-07-23
Components: SERVICE BRAKES
rear driver side brake line burst during braking at 40 mph. swerved to avoid a collision. extremely corroded brake lines upon investigation. *tr
Complaint filed: 2014-01-09
Components: AIR BAGS
2004 jeep grand cherokee. consumer writes in regards to air bag system occupant restraint control module recall notice. *smd the consumer stated he called the dealer 4 times, only to be told the parts were on back order.*jb
Complaint filed: 2015-02-26
Components: AIR BAGS
tl* the contact owned a 2004 toyota camry. the contact stated that a semi truck rear ended the contact's vehicle. as a result, the contact's vehicle crashed into another vehicle and the air bags failed to deploy. a police report was filed and no injuries were sustained. the vehicle was destroyed. the manufacturer was not notified of the failure. the failure mileage was 232,000. the vin was not available.
Complaint filed: 2016-06-08
Components: SERVICE BRAKES
soft brake pedals. brake pedal has to go almost to the floor before stopping.
Complaint filed: 2016-09-09
Components: SERVICE BRAKES
was on my way home, when i went to turn left onto my road. my brake pedal went all the way to the floor. i had to accelerate across a main road because a vehicle came up over the hill at me and i could not stop the truck. i coasted down a hill until the truck stopped rolling. when it was towed to a service station the mechanic noted a rusted out hole in my brake line. this is the 2nd time this has happened. the last time was in 2013. yet the manufacturer does nothing to address this!!!!!!!
Complaint filed: 2014-07-30
Components: STEERING,SUSPENSION,STRUCTURE
i am writing about a recall for my ford escape. this recall included the front control arms and the subframe. they were being recalled for corrosion on the control arms and if separated from the subframe it could cause significant steering loss and loss of control of the car and increasing chance of an accident. i took my car in for the recall fix, they installed a reinforcement part and sent me on my way. after this, slowly, my steering wheel started becoming cock-eyed. after driving it like that for a few days,i noticed that after i take a left turn the car would jerk as the steering wheel straightened. i immediately called the ford dealer that fixed the recall, since the recall clearly stated that it could lose steering control and asked them to look at it again, thinking that he recall was not fixed properly or something else to do with the recall is failing. they looked at it and said that the subframe is corroded and it has nothing to do with the recall. and that it would cost 1800 dollars to fix. i asked why it wasn't included in the recall since the steering is effected, they said that the subframe wasn't included. i have read several documents about this recall and several of them state that the subframe is included. so i called ford customer care, they stated that the recall only included the subframe if the control arm separated from it before the recall was fixed not after. i think this is so unfair, since clearly the subframe was corroded when they did the recall fix. they had to have seen that, just because it wasn't separated at the time doesn't mean it shouldn't be included. anyway, i ended up taking it to my own mechanic who can fix it for alot less, but it is still costing me 1400 dollars!! i can't afford it, can something be done about this, i think it should be fixed for free, and that the sub frame should be included. please help, thanks. recall 14s02. *tr
Complaint filed: 2022-02-17
Components: SERVICE BRAKES
the rear passenger brake caliper piston seized. it will not release i have 2 children and that's our only way of transportation.
Complaint filed: 2019-04-25
Components: STRUCTURE
vehicle frame is rotting. this is a common problem with the toyota tundra. for whatever reason, prior recalls did not apply to the 2004 model year even though the same problem exists when the vehicle is used in areas that are treated with salt during the winter. frame corrosion has rendered this vehicle unsafe to drive.
Complaint filed: 2015-12-28
Components: STRUCTURE
tl* the contact owned a 2002 dodge dakota. while driving 50 mph, the contact was involved in a crash that caused the driver side door to fly open. the contact suffered a broken leg, several broken ribs, and bruises to the body. the passenger suffered a broken arm. medical attention was required. a police report was filed. the vehicle was destroyed and towed. the manufacturer was not made aware of the issue. the failure mileage was 130,000.
Complaint filed: 2014-09-04
Components: SERVICE BRAKES
i was towing my rv (travel trailer) to a campground for labor day weekend festivities utilizing the heavy duty tow package that gm installed on these vehicles. i arrived at the campground and was driving to my campsite when the brake pedal went to the floor followed by a loud chiming and a warning light. i was going down a hill and the 2 ton travel trailer was pushing my tahoe as i tried to stop. i barely had any front brakes and no back brakes at all. i had to use the emergency brakes and use the gear selector on low to try to stop, which it finally did after much effort. it was labor day weekend so there were lots of people camping. there was a crowd of kids riding their bikes on the camp road in the drive path of my tahoe however the kids moved out of the way only when i screamed out of my window that i could not stop my truck. this incident could have caused death or major injury. luckily it did not otherwise i would not be able to live with myself. i now have my tahoe at a local mechanic that i trust. he is stating that he has to replace all of the steel brake lines because they are all in bad shape and will eventually go. i am waiting to hear from him about how much this will cost me. i am a single father and do not have extra money to spend. my nerves are shot and that incident ruined our family camping weekend. i have nightmares that the kids on the bikes did not move and i ran them all over. i am definitely scarred for life. *tr
Complaint filed: 2015-09-22
Components: AIR BAGS
tl* the contact owned a 2003 dodge ram 1500. while driving approximately 25 mph, the driver lost control of the vehicle and crashed into a tree. during the crash, the front end sustained severe damage. the vehicle was destroyed. the air bags did not deploy. the driver sustained facial, upper torso, and right hand injuries. passenger number two sustained a head laceration and concussion. passage number three sustained an upper torso injury. passenger number four, who was seated next to the window, sustained an upper torso and left leg injury. all four passengers in the vehicle were seated in the first row and received medical attention. a police report was not filed. the manufacturer was notified of the failure. the failure mileage was 170,000.
Complaint filed: 2023-01-17
Components: SERVICE BRAKES
the vsc system in the vehicle becomes disabled due to a firmware 'glitch' identified by toyota when an emission system issue is detected by the onboard diagnostic system. the vsc system is listed as an 'essential safety feature,' so i'm curious why a recall was never ordered to patch defective firmware that can cause vsc to become disabled due to a completely unrelated emissions issue.
Complaint filed: 2019-09-09
Components: STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)
toyota rust issue on my 2001 toyota sequoia v8 sr5. used to transport friends and family and children, but no longer safe due to excessive rust and inability to control the vehicle when slowing at higher speeds. vehicle veers to right and left uncontrollably. today, i almost sideswiped another vehicle on the highway. i was going around 60 mph and slowed to exit and almost lost control of my vehicle and ended up in a ditch. i took it to a mechanic and was told the vehicle is unsafe to lift due to excessive rust. recommended to have the frame replaced, but that's well beyond the cost i'm willing to pay. research tells me that this is a consistent problem for these vehicles and toyota should do something about it - if not pay to have new frames done or reimburse people for the many who have these issues. this vehicle has only 154,000 miles and is otherwise in immaculate shape and condition due to proper maintenance. this problem should be resolved quickly by toyota. i no longer feel safe driving this vehicle for the reasons i've mentioned. excessive rust and inability to control a vehicle is not something i should have to deal with on a vehicle that has low miles for the make/model, and has been meticulously maintained. please expedite so i can recover financially from this or have a vehicle that i can feel safe using again with my friends and family.
Complaint filed: 2017-05-19
Components: STRUCTURE
during a visit to the mechanic for a routine brake job on may 17, 2017, the mechanic refused to work on my 2004 chevrolet colorado due to safety issues involving the rust on the frame. i was turned away and given a receipt with the following in the "notes" section: "-vehicle is completely unsafe to drive - frame is rusted throughout truck, and where the driver side leaf spring is welded to the frame, it has fractured off. any small bump / accident / shutter could break what is left off, and the rear axle will come detached from the vehicle at the point - customer has been informed." this truck has spent only 12 years on the east coast of the us and the mechanic blamed the road salt for the rust. the body and interior of this truck are very clean and i have always taken great care of it. this frame rust is not my fault and have seen many more complaints and similar examples of this same year / make and model of this vehicle's frame rusting problem doing a simple google search.
Complaint filed: 2014-09-05
Components: SERVICE BRAKES
tl* the contact owns a 2004 mercury grand marquis. the contact stated that while driving at approximately 5 mph and depressing the brake pedal, the vehicle accelerated. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 162,000.
Complaint filed: 2014-11-11
Components: ELECTRICAL SYSTEM
the car just shuts off at random times while at highway speeds and will immediately restart once stopped. the ignition switch was replaced under another recall in 2005 for this same issue. dealership refuses to repair again and wants to charge for diagnostics. the ignition switch is intermittent just as stated in the recall, same issues have not been repaired. *tr
Complaint filed: 2014-04-01
Components: ELECTRICAL SYSTEM
controls for audio, including on steering wheel, and controls for temp do not work. this car was made one month after cut off date for recall on this component. i would like to get this repair from infiniti at no charge. *tr
Complaint filed: 2015-08-22
Components: AIR BAGS
i took the vehicle to get the airbag safety recall done. when the dealer (autonation honda 2999 west 104th ave. westminster, co 80234) advised me the car was ready to pick up and the safety recall was complete.the airbag light was still illuminated on the dash. i pointed this out to the dealer and he told me they made the repair, but they will charge me to turn the light off (an additional $99 for an alleged no charge safety recall). the warning light advises the driver the vehicle is safe, or not safe. right now the light advises the drive the repair is not complete. i do not believe the repair was done to safety standard with the light still illuminated.
Complaint filed: 2016-01-21
Components: AIR BAGS
tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v2046000 (air bags); however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2015-08-26
Components: ELECTRICAL SYSTEM
the transmission shift sensor has had to be replaced 2times in the past 8 year due to it being faulty. i am not sure what kind of a safety issue this could be but it really starts just randomly jerking into gear for no reason, i had it replaced 8 years ago and now again it is getting done, on top of that the ignition pass lock sensor has been causing the car not to start and from everything i have research this is a problem on gm cars from 2000-2004, i filed several complaints on car complaints.com and you can clearly see there is a problem. it's going to cost me over 1100.00 to get theses two things fixed. i am very upset that chevy chooses to ignore these problems. over the past 4 months i have been stranded over 10 times because my car just wouldn't start. it took the shop a few days to even diagnosis it because they had to get them both to act up due to the computer not storing codes.it seems to me there is some electrical issues with this year but gm chooses to ignore these complaints
Complaint filed: 2014-02-11
Components: SERVICE BRAKES
brake pedal went to the floor. cause was corroded brake line that had leaked. *tr
Complaint filed: 2017-03-16
Components: SUSPENSION,WHEELS,ENGINE
the veichle wants to flip over by itself when driving down the road the seat belts are twisted the radiator leaks here and there along with the transmission fluid and sometimes the oil leaks
Complaint filed: 2017-08-09
Components: SERVICE BRAKES
"abs recall"
Complaint filed: 2014-08-15
Components: STRUCTURE
tl* the contact owns a 2002 toyota tacoma. the contact stated that while having the annual state inspection performed, the inspector notified him that the entire sub frame, rear bumper and front passenger side wheel well were excessively corroded. neither the dealer nor the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 167,152.
Complaint filed: 2018-08-22
Components: STRUCTURE
premature extensive frame rust / corrosion. toyota did not notify me of the condition or need to monitor or of 2016 deadline for warranty recall repair or replacement. now they will not even pro-rate costs to fix.
Complaint filed: 2014-07-15
Components: ENGINE
coolant leak due to apparent stripped head bolts due to manufacturer defect. *tr
Complaint filed: 2018-04-19
Components: UNKNOWN OR OTHER
the frame on my 2000 4 runner is rusted through. i brought it to get work done it by a certified mechanic and he wouldn't put it on the lift because the frame is so rotten.
Complaint filed: 2016-05-03
Components: SUSPENSION
tl* the contact owns a 2004 chrysler sebring convertible. while driving 40 mph, the lower control arm fractured and the front passenger side axle separated from the vehicle. the contact was not injured. the vehicle was towed to an independent mechanic. the vehicle was not repaired. the vehicle was not included in nhtsa campaign number: 10e059000 (suspension). the manufacturer was notified of the failure. the failure mileage was unknown.
Complaint filed: 2014-11-18
Components: SERVICE BRAKES
tl* the contact owns a 2005 buick lacrosse. while driving approximately 45 mph and engaging the brakes, the vehicle pulled to the right and hesitated to stop. the failure recurred several times. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 100,000.
Complaint filed: 2016-09-01
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
when i changed the battery of the car key, its doors and trunk stopped lock and unlock. the belt of the gas tank was broken also. i replaced also the fuel tank.
Complaint filed: 2018-11-19
Components: STRUCTURE
we have owned our 2003 4runner in our family since new. it has always been incredibly well taken care of, weekly washes etc. now at 106,000 miles our frame has significantly more rust than expected of a car of this age and condition. we are very concerned that toyota has addressed many corrosion incidents within tacoma frames and not addressed the frames in the 4runner especially based on the condition of our frame and many others i see on the road. this is a serious safety concern and needs to be investigated as i believe it is an issue with the vast majority of 4runner frames from this generation vehicle.
Complaint filed: 2014-11-18
Components: AIR BAGS
tl* the contact owns a 1996 pontiac bonneville. when the contact started the vehicle, the driver and passenger side air bags deployed inadvertently. the impact of the passenger side air bag caused the windshield to shatter. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 110,000. updated 1/28/15*cn updated 9/6/2017*cn
Complaint filed: 2015-03-02
Components: SERVICE BRAKES
the cars brakes just quit without any warning which i was driving, as described below. this vehicle is equipped with sensotronic brake control that has a service threshold. when this threshold is reached the brake system defaults to non power assisted hydraulic mode to the front wheels only. this occurs without any prior warning and results in increased stopping distance. i have sent a copy of the mercedes service bulletin s142.46-p-0012a which addresses this issue. mercedes stopped installing this system in 2006. at the very least, mercedes should issue a mandatory recall to interrogate these vehicles with star das to determine how close to the service threshold the sbc unit is and replace them at the dealer's expense. this is a major safety issue that needs to be addressed. *tr
Complaint filed: 2016-07-19
Components: STRUCTURE
this problem is not related to the age of vehicle, nor is it owner-created. it is a manufacturer design flaw. driver-side front floor stays soaking wet. shoes get wet and slippery which is dangerous while pressing on gas and brake pedals (driving hazard). mold continues to grow even after cleaned (health hazard). told that the problem is a failed grommet from the evaporator core drain. no recall has been issued ($700 repair estimate to replace grommet). due to health and safety hazards, a recall should be issued for this manufacturer flaw/faulty material!
Complaint filed: 2017-09-22
Components: AIR BAGS
dealership in concord california has been trying to delay repairing my vehicle airbag even after appointment. did not even start fixing my vehicle after waiting 5 plus hours.
Complaint filed: 2015-12-07
Components: STRUCTURE
subframe rusted, passenger side. not sure how long i drove this unsafe vehicle with the bad frame.
Complaint filed: 2014-12-19
Components: AIR BAGS
tl* the contact owns a 2002 pontiac grand am. the contact stated that while driving at approximately 65 mph, the air bag compartment emitted smoke and made an abnormal noise. additionally, all of the warning lights illuminated and the vehicle stalled. the vehicle was able to restart. the failure occurred on numerous occasions. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 200,456. the vin was unavailable.
Complaint filed: 2014-11-06
Components: SERVICE BRAKES
i was coming up on an intersection and the truck didn't stop, so i turn to the left and had a head on collision with another truck. *tr
Complaint filed: 2014-09-17
Components: AIR BAGS
tl* the contact owns a 2001 oldsmobile alero. the contact stated that while making a left turn, the contact crashed with another vehicle and the air bags failed to deploy. no injuries were reported at the time of incident. however, the contact decided to seek medical attention later. a police report was filed. the vehicle was towed to the dealer for a diagnostic testing but the contact was unaware of the results. the contact received a notification for recall nhtsa campaign id number: 14v4000 (electrical system). the manufacturer was not notified of the failure. the approximate failure mileage was 121,000.
Complaint filed: 2017-04-12
Components: STRUCTURE
tl* the contact owns a 2001 hyundai santa fe. while the vehicle was at an independent mechanic for an oil change, it was diagnosed that the subframe failed due to corrosion. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 126,000.
Complaint filed: 2014-01-27
Components: STRUCTURE
tl* the contact owns a 2004 ford ford explorer. the contact stated there was a crack underneath the window of the tailgate. the vehicle was not taken to a dealer or an independent mechanic for diagnostic testing or to be repaired. the manufacturer was made aware of the problem. the approximate failure mileage was 8,627. .updated 03/25/14 *bf
Complaint filed: 2014-12-16
Components: SERVICE BRAKES
was driving behind a school bus when it stopped to let kids off. i applied my brakes and the pedal went to the floor. i had no brakes, i am not really sure how i managed to stop without hitting the bus. i pulled over in a parking lot. got out of my 2003 chevy suburban went into the bank to call my husband to come get me. by the time i got back out to my truck there was a puddle of brake fluid under the drivers side door. my brake lines where shoot. *tr
Complaint filed: 2016-08-19
Components: STRUCTURE
the dashboard around the instrument cluster, radio, and heat/ac controls is breaking into pieces. i am concerned that this will be a safety issue in the event of an accident. this is because of the sharp and jagged edges and loose material all throughout the dash area. currently i have zip ties holding my heat/ac controls in place and 2 remaining factory screws holding my radio in place. the top portion of the dash also has failed and fallen apart over the years and due to safety concerns, i have already replaced it. i have been unsuccessful in finding a suitable replacement lower dash assembly to replace mine with.
Complaint filed: 2017-09-06
Components: STRUCTURE
i was driving down the interstate, traveling at approximately 55 mph and went over a small transition in the road and the car started rocking violently from side to side, like the vehicle was going to roll over. any time that the car is over about 40 mph and it hits even the smallest of bumps, this is the result. upon inspection of the vehicle, i found that the passenger side frame rail was severely rusted, with structural damage as a result, including one of the stabilizers hanging loose. i took it to a shop to see if it was repairable, and they stated that this is the worst case of frame rust they have ever see, even on vehicles twice its age! and that it cannot safely be repaired! this has been an issue with many other 4runners of the same age, as evidenced by reading other complaints on here and the ntsb web site, as well as many other web sites of this type. this is the same thing that caused the 2000 toyota tacomas to be recalled. this vehicle is no longer safe to drive, and cannot be sold to someone at the price it should be valued without this issue, so i have lost the full value of this vehicle! there is no reason that a 17 year old vehicle should have this amount of frame damage as a result of rust!
Complaint filed: 2020-06-05
Components: ELECTRICAL SYSTEM
was driving car had at least 80 miles when car cut off at light in would not come back on so i had replaced fuel pump only to find out my fuse box isn't reading my fuel relays from the burning relays replaced. *tr
Complaint filed: 2015-02-22
Components: SERVICE BRAKES
on 1/8/2015 at about 5mph my brakes failed. i took my truck to a car mechanic and he replaced the brake lines .i had the brake pad and rotor, drums and shoes replaced. the cost was 1200 dollars. *tr
Complaint filed: 2017-08-24
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
tl* the contact owns a 2003 chevrolet malibu. the contact stated that the brake system failed. while the brake pedal was depressed, the brake system failed to engage and the vehicle vibrated. the contact had to engage the emergency brake to bring the vehicle to a stop. the contact also mentioned that the key had to be released from the ignition with force. the manufacturer was notified of the failures and stated that there were no open recalls. the vehicle was not taken to the dealer for diagnostic testing. the vin was not available. the failure mileage was 37,000.
Complaint filed: 2015-06-23
Components: STRUCTURE
tl* the contact owns a 2004 mercury mountaineer. while the vehicle was parked, the rear liftgate glass strut disengaged and the glass detached from the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 107,000. .updated 07/30/15 *bf!.updated 08/13/15 *bf updated 10/26/2017*cn
Complaint filed: 2015-01-26
Components: STRUCTURE
the door doesn't open from either the inside or outside, even when the car is unlocked. *tr
Complaint filed: 2014-07-03
Components: SERVICE BRAKES
after only 9,000 miles the rotors were so warped the car shook violently when brakes were applied. i replaced the rotors. 10,000 miles later the same thing happened again. no one would "officially" admit that the rotors and or the calipers are too small for the v8 version of the jeep. i have replaced the rotors with aftermarket slotted and vented rotors 3 more times at a significant expense to me. the dangerous part of this is it warps quickly and causes the car to be hard to control while breaking: not a good situation. in my opinion they should have to put a larger braking system together "larger rotors and calipers to dissipate the heat properly in the v8 version of the 2004 and probably other grand cherokee. *tr
Complaint filed: 2014-02-13
Components: STEERING
tl* the contact owns a 2003 dodge durango. the contact was driving 35 mph when the power steering assist failed, causing increased effort in maneuvering the steering wheel. the vehicle was taken to the dealer for inspection where they stated that the entire power steering system would need to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was not notified of the recurring failure. the failure mileage was 77,832. *tr
Complaint filed: 2017-10-03
Components: SERVICE BRAKES
tl* the contact owns a 2002 chevrolet silverado 1500. while driving approximately 7 mph, the anti-lock brake system activated and pulsated until the vehicle stopped. there were no warning indicators illuminated. the contact stated that the failure started intermittently approximately three weeks ago and has become worse. the failure occurred daily. the vehicle was not diagnosed by an independent mechanic or a dealer. the manufacturer was notified of the failure, but the vin was not included in a recall. the vehicle was not repaired. the approximate failure mileage was 170,000.
Complaint filed: 2015-10-30
Components: SERVICE BRAKES
abs light on and speedometer failure
Complaint filed: 2014-09-22
Components: ENGINE
tl* the contact owns a 2004 chrysler pacifica. the contact stated that while driving approximately 45 mph, the front end of the vehicle vibrated intermittently. the vehicle was taken to an independent mechanic for diagnosis. the technician stated that the engine cradle exhibited rust corrosion. the vehicle had not been repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 85,000.
Complaint filed: 2014-03-31
Components: ELECTRICAL SYSTEM
bought this car new , every time we hit a bump with key ring and car driving the interior light would flash on and off like the key was just turned on , we complained and they could never find a thing , so now when you drive it and hit the key ring with all the other keys on it the light flashes on and off , chevrolet could never find the problem and now there is a recall for the same thing that happens on a 2004 cavalier as later models of chevy. *tr
Complaint filed: 2016-12-20
Components: STRUCTURE
tl* the contact owns a 2002 honda odyssey. while the vehicle was parked, the rear sliding doors on both sides of the vehicle would not open without warning. the vehicle was not taken to the dealer for diagnosis testing. the manufacturer was notified. the vehicle was not repaired. the approximate failure mileage was 50,000. updated 03/03/17*lj *cn
Complaint filed: 2023-10-19
Components: STRUCTURE
noise in front end. inspection reveals rust holes on the frame rail near the sway bar bracket. multiple areas rusted through.
Complaint filed: 2019-10-04
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
lower intake manifold leaking coolant into engine, safety hazard, inevitable emissions failure. many recalls regarding pontiac grand prix with the issue
Complaint filed: 2015-07-22
Components: AIR BAGS
tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) and stated that the parts needed for the repair were not available. the manufacturer exceeded a reasonable amount of time for the repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2015-11-09
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 2500. the contact received notification of nhtsa campaign number: 15v312000 (air bags); however, the part to do the recall repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2015-07-01
Components: STRUCTURE
tl* the contact owns a 2004 toyota tacoma. while the vehicle was undergoing maintenance, the technician discovered that the vehicle had excessive corrosion on the frame and stated that the vehicle was unsafe to operate. the vehicle was repaired. the manufacturer was made aware of the failure and stated that the defect was part of a limited service campaign, but the vehicle was not included. the approximate failure mileage was 101,000.
Complaint filed: 2020-10-22
Components: EXTERIOR LIGHTING
my drivers side brake light has been repaired or replaced 11 times. the recall to fix it failed and mercedes wont correct the tail light system. no brake light is extremely dangerous in traffic, in making left turns especially! braking is the most important light function on any vehicle!