vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2023-11-27
Components: ELECTRICAL SYSTEM
the battery control module (known as the bcm or bns) failed, triggering a fire. the incident occurred while the vehicle was parked in a garage and had not been operated for several weeks. the fire consumed the module, insulation on wiring connected to and close to the module, part of the trunk lining material, and burned through a total of five hydraulic lines (retractable roof hydraulics). it appears that the trunk seal limited air to the point that the fire was self extinguished. this is the only thing that saved the attached garage and house. the vehicle valued at $30,000 was determined to be a total loss due to the extensive repairs required to restore it to an operating condition. i have since joined a facebook group "mercedes bns/bcm fires" that has nearly 1000 members and found that this is a common issue with the mercedes r230 model and fires have occurred dozens if not hundreds of times. we have determined that the module has undergone numerous changes, but there is no confirmation that any are safe. mercedes refuses to provide guidance or solutions to this issue and apparently has no regard for the safety of current owners. i have retained the failed module, wiring, hydraulic lines, and burned portion of the trunk lining. it is available for inspection or analysis. i am a mechanical engineer with over 35 years experience in the automotive and industrial areas.
Complaint filed: 2014-10-07
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 chevrolet impala. the contact received a notification for recall nhtsa campaign number: 14v400000 (electrical system). however, the parts needed were not available. the dealer was uncertain when the parts would become available to service the vehicle under the recall. the manufacturer was notified of the problem and they stated that the parts were supposed to become available in a couple of weeks. the contact had not experienced a failure.
Complaint filed: 2014-08-25
Components: AIR BAGS
my 2 boys and a friend were in the car and had ran into the back of a truck hard enough to move the motor back, the air bags did not go off, my children could have been seriously injured. thank god they had their seat belts on. why do i pay money for safety features if they are not going to work? i am really upset and disappointed and will make sure all of my friends and family know that our car was defective. i will look into an attorney to make sure you fix this problem. *tr
Complaint filed: 2015-07-17
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 gmc sierra 1500. while driving approximately 35 mph, the instrument panel failed without warning. the failure recurred on numerous occasions. the vehicle was taken to a dealer and independent mechanic. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 30,000.
Complaint filed: 2017-02-22
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 mercury cougar. the contact stated that the vehicle failed to start intermittently. in addition, while driving, the vehicle stalled, the battery warning indicator illuminated, and the instrument panel gauges flickered. the battery was replaced, but the failure recurred. the manufacturer was notified of the failure. the failure mileage was 129,000.
Complaint filed: 2014-06-06
Components: SERVICE BRAKES
while driving approaching stoplight brakes would not engage. pressed brake pedal to floor and drive van up and over curb while using emergency brake. contacted dealer where van was towed. said brakes needed to be bled again. brakes bled and pedal still felt the same-spongy. told this is normal. driving home on winddy road,applied brakes nothing happend released brakes and tried again and the front brakes locked up. dealer said to bring back. they inspected system said bad master cylinder. replaced master cylinder and still spongy brakes. dealer said this is normal. they still do not grip as strong despite all brake components replaced except for the vaccume booster and abs module. i also no longer hear the abs module come on like it used to before all of this, the abs light does come on and goes out after starting van. the owners manual states you should hear the abs pump come on when starting van then come on again at about 7mph. it does not. told dealer this and they said the manual is wrong and that the brakes are fine. yeah, right. when going 55 mph down hill van would not slow down unless i hold the brake pedal almost all the way down or use the emergency brake and come to a very fast stop. as this being a family van we a scared to drive it. other mechanics came to conclusion the abs is at fault. possible air in chambers and has to be serviced by dealer computer. dealer says the abs is fine. we have also found recall on abs, but our van is not included according to g.m. please help us get this resolved!! thank you *tr
Complaint filed: 2018-01-13
Components: ELECTRICAL SYSTEM
went to start vehicle will not start something faulty in ignition possibly. smelled like smoke instantly turning vehicle off. immediately disconnected battery from vehicle.
Complaint filed: 2015-07-13
Components: AIR BAGS
tl* the contact owns a 2003 honda odyssey. the contact received notification of nhtsa campaign numbers: 15v045000 (air bags) and 14v349000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2015-04-20
Components: STRUCTURE
submission from constituent re 2000 toyota 4-runner safety environmental issues concerns [toyota motor sales]. *smd the consumer stated the frame on his vehicle is rusted, to the point where the vehicle is not safe to drive. the frame rail is exhibiting corrosion to the point where sections of the frame have completely disintegrated leaving him with major holes and welded suspension mounting components completely separated from the actual frame rail. *jb
Complaint filed: 2014-05-22
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
all of the following happened at the same time: abs and brake lights went on and stay on. o/d light flashing. odometer and speedometer stop working. the electronic compass, remaining fuel info., automatic electronic diagnostic and electronic temp. showing errors. electronic sliding door would not open unless engine is not running. power windows stopped working 6 months ago, not sure if it is related. i had a mechanic replaced the alternator and checked the brakes. it did not fix the problems and there was nothing wrong with the brakes. i took it to ford dealer and i was told that the abs module could be the problem because they replaced a lot of them. the abs module supposedly messing up the whole electronic system. it has less than 65,000 miles and i'm scared to drive it because the electronic system might suddenly cause other problems and cause an accident. the electronic sliding doors already would not open unless the engine is not running. in case of an emergency or a crash, someone might not be able to get out and be trapped inside because the doors and windows would not open. i was told by a ford customer service that there is no recall to fix the problem or look into it even though they admitted they've been having similar problems to a lot of ford vehicles. *tr
Complaint filed: 2017-03-22
Components: AIR BAGS
tl* takata recall. the contact owns a 2001 bmw x5. the contact received notification of nhtsa campaign number: 17v047000 (air bags); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. the manufacturer was not made aware of the issue. parts distribution disconnect.
Complaint filed: 2016-04-11
Components: SERVICE BRAKES
tl* the contact owns a 2001 international 4700 4x2. the contact stated that while driving at 55 mph, the vehicle independently decreased in speed without the brake pedal being depressed. the contact inspected the vehicle and noticed there was brake fluid leaking from the brake fluid reservoir. the vehicle was taken to the dealer to be diagnosed. the contact was informed that the front brake caliper was overheated and needed to be replaced. the front brake caliper was replaced however, the failure recurred. the contact also stated that the rear brake caliper seized and there was smoke coming from the rear wheels where the calipers were located. the vehicle was not diagnosed or repaired. the vehicle was included in nhtsa campaign number: 03v062000 (service brakes, hydraulic). the manufacturer was notified of the failure. the approximate failure mileage was 75,000.
Complaint filed: 2019-04-23
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 acura cl. the contact stated that the vehicle intermittently shut off without warning. the contact had to add starter fluid to the vehicle in order to get it to drive. the dealer was not contacted. the manufacturer was notified. the vehicle was not included in nhtsa campaign number: 02v120000 (electrical system). the vehicle was not repaired. the failure mileage was 278,000.
Complaint filed: 2018-08-05
Components: ELECTRICAL SYSTEM
vehicle was being stored in my garage . i started the vehicle, it was sitting at an idle. i noticed the battery light on the dash illuminate. then i could smell burning. i noticed on the passenger side of the engine compartment smoke. i shut the car off. i opened the hood and noticed more smoke, burnt smell, the wiring harness was shorting and burning. the wrapping of the harness had a crisp feel to it. as if deteriorating. i disconnected the battery to prevent any further damage or fire. i could hear the wiring shorting. my concern was the engine bay would erupt in flames in the garage, which then could spreading to my house.
Complaint filed: 2016-12-01
Components: SERVICE BRAKES
while driving down the interstate last week i went to brake for an exit only to find that i had no brakes. it turns out my brake line had rusted through and my brake fluid had been draining my whole trip down the interstate. i was lucky enough to manage to get off the road and park my vehicle and call aaa to have my vehicle towed. i am now finding out that this is a very common issue with gmc older trucks. this is not acceptable. lives are at risk. *tr
Complaint filed: 2014-08-12
Components: STRUCTURE
tl* the contact owns a 2002 toyota sequoia. while the vehicle was being inspected, the contact was informed that the underbody frame was completely rusted. the dealer stated that the frame needed to be replaced. the manufacturer was notified. the approximate failure mileage was 153,000.
Complaint filed: 2015-01-30
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 infiniti g35. the contact stated that the windshield defroster system, the heating system, and the instrumental panel lighting were inoperable. the contact had to disconnect the electrical system fuse in order for the vehicle to function normally. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 100,000.
Complaint filed: 2019-07-29
Components: ENGINE
tl* the contact owns a 2004 ford f-150. while driving approximately 40 mph, the check engine indicator illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that the egr valve and the fuel injector needed to be replaced. the dealer and manufacturer were not contacted. the contact stated that the transmission and check engine indicators illuminated and were replaced in 2018. the vehicle was not repaired. the failure mileage was approximately 15,000.
Complaint filed: 2017-02-16
Components: AIR BAGS
the airbag warning light came on and shows the module has failed. modules are not available from the manufacturer. this is a common safety problem with mazda miatas.
Complaint filed: 2015-07-29
Components: ELECTRICAL SYSTEM
2001 chevrolet malibu classic. consumer writes in regards to vehicle shut off while driving and recall notice 14350 / 14v-400 problems. *smd the ignition switch was replaced. the consumer is seeking reimbursement. *jb
Complaint filed: 2015-01-05
Components: ELECTRICAL SYSTEM
i brought my 2005 chevrolet cobalt to multi chevrolet in union to have the ignition switch recall completed. they called me and asked "was your check engine light on"? i assured them if my check engine light was on i would have taken the car immediately to my local mechanic. every since then i have occasionally had the power steering traction control lights appear on the dashboard. i took the car for an oil change and the power steering light stopped. i have now had a new battery installed and 4 new tires and yesterday january 4, 2015 the car rings and the traction control light comes on. i am terrified to drive this car. i think general motors sold these cars knowing full well they were lemons and dangerous and think they should have to pay monetary damage to everyone they stuck with this death trap. *tr
Complaint filed: 2019-06-22
Components: SEATS
our 2004 honda odyssey driver side seat broke from the bracket. the welds that hold the seat to the bracket broke causing the seat to start tilting and wobbling while we were driving down the road. this is a safety issue due to the fact that it is possible to loose control of the vehicle while driving increasing risk of collisions.
Complaint filed: 2015-01-06
Components: AIR BAGS
2004 mitsubishi lancer. consumer would like manufacturer to pay for shipping the vehicle and getting it repaired due to air bag recall. *ta the consumer has not received a response from mitsubishi. updated 03/11/15
Complaint filed: 2014-07-22
Components: SERVICE BRAKES
brake pedal went to the floor upon brake application without prior warning. upon inspection, found brake lines corroded through and leaking just under the driver's seat. cost to repair will be significant. *tr
Complaint filed: 2014-12-17
Components: STRUCTURE
i had no problems with this vehicle until december 2013 when i discovered that i could not open the right side rear door. in november 2014 the same thing happened to the left rear door. i obtained a repair estimate from a local ford dealer and was informed it would cost $700.00 per door to have the problem fixed. (broken cables inside door) the service manager informed me that he had a 2004 f-150 and the same thing happened to his vehicle. i also spoke to two (2) other persons who had the same problem wit their 2003 f-150's. in case of an accident i think this problem could cause deaths since any passengers riding in the rear seats would not be able to exit through the rear doors. i contacted the ford motor company and was told no recalls had been issued for this problem. *tr
Complaint filed: 2014-11-17
Components: SERVICE BRAKES
driving vehicle brake pedal went to floorboard. coasting to stop and parked. saw copious amount of brake fluid under vehicle. walked to nearby place of business who had container of brake fluid. i emptied container in reservoir and drove to garage where brake pedal went to floor again. diagnosis was brake line rusted through. vehicle was in se pa for most of its life and in above average condition. cost to replace lines was $350. *tr
Complaint filed: 2014-07-07
Components: AIR BAGS
the air bag light is on and we took the vehicle in to have the recall fixed (orc module) the dealership installed a jumper wire as part of the recall but said the orc module is bad. i contacted jeep corporation about getting the module replaced but they said it had not been recalled, just the filter for it. after checking online i have found several people who have been told the same thing and it seems to me the so called "fix" is not the actual problem. the dealership wants $460 to replace the module which in my opinion is what should have been recalled. i am sending this as a way of documenting what has been done and not done if the air bags malfunction as i have read in my research. *js
Complaint filed: 2015-01-10
Components: ELECTRICAL SYSTEM,ENGINE
i bought a 2004 nissan maxima se a year and two months ago. it had 91,000 miles on it. the transmission started slamming gears a few months ago right around 100k miles. i had it looked at and no problem could be found. but then on 1/8/15 the transmission got stuck in 5th gear. it would go into park and reverse fine but in drive it went straight into 5th. i was able to get it to slowly drive to a friends house where i parked and left it over night and borrowed a vehicle from them. the next morning i came back cranked it and it was fine. so i drove it towards the repair shop. it dies as i pull in. they run a diagnostic and they say the cam sensor is bad. the really expensive warranty that supposedly covers my car from bumper to bumper is claiming that this part is not covered in my bumper to bumper warranty so now i'm suck with a really expensive repair bill if i want to drive my car again. the thing is i get on line and see that there are thousands and thousands of people who have had the same problems i'm having and nissan is aware of the defect in the year model of car and are doing nothing to fix it and no ones warranties are covering the repairs. i'm a single mother and i make very little money so i don't have the extra income to fix this problem that clearly should be a recall in the first place. i hope that you will make nissan accountable one day for their blatant screwing of their customers. *tr
Complaint filed: 2014-05-05
Components: STEERING
power steering problems went down. *tr
Complaint filed: 2014-01-05
Components: ELECTRICAL SYSTEM
when key is turned, dash lights come on but engine will not turn over. radio will work, chimes will work, all interior and exterior lights work but engine will not crank. after some time, anywhere from 5 minutes to 1.5 hours, engine will turn over and car will start and run fine. *tr
Complaint filed: 2014-09-17
Components: VISIBILITY/WIPER
tl* the contact owns a 1998 chevrolet blazer. the contact stated that the windshield wipers failed to work intermittently and the front passenger window failed to go up. the vehicle was not taken to the dealer for a diagnostic testing. the manufacturer was not notified of the failure. the approximate failure mileage was 145,000.
Complaint filed: 2014-04-07
Components: SERVICE BRAKES
brake line rusted through. avoided accident by driving on shoulder of the road. vehicle towed. repairs made $1,800+. *tr
Complaint filed: 2014-05-06
Components: SERVICE BRAKES
brake lines completed rusted out. purchased from a gmc/chevy dealer with no notice of this issue. they knew about the issue and this should have been fixed. still no recall. i guess not enough people have died yet. *tr
Complaint filed: 2014-03-12
Components: SERVICE BRAKES
abs and brake lights are on. premature abs failure no fix but to replace pump and control unit. *tr
Complaint filed: 2020-05-12
Components: SEAT BELTS,ENGINE
seat belts not working properly and frayed webbing also fear of timing belt going out while driving with family and causing me and my family and/ or a oncoming vehicle to wreck and have serious injuries or multiple deaths! *tr
Complaint filed: 2014-03-31
Components: ELECTRICAL SYSTEM
2002 buick regal. consumer writes in regards to ignition switch recall problems. *smd the consumer stated over the last several months, the vehicle had to be re-started when it stalled. when the vehicle stalled, the braking and steering capabilities were lost. the dealer determined the issue by putting specific pressure on the steering column while turning the ignition switch. *jb
Complaint filed: 2015-11-02
Components: EXTERIOR LIGHTING
tl* the contact owns a 2004 bmw 330ci. the contact stated that the passenger side tail light failed to illuminate. the vehicle was not diagnosed or repaired. the vehicle was not included in nhtsa campaign number: 11v438000 (exterior lighting). the manufacturer was notified of the failure. the approximate failure mileage was 73,000.
Complaint filed: 2016-11-16
Components: STRUCTURE
the steel frame is rotting through on my 4runner. i have owned a lot of cars and have never seen a frame rot problem like this.
Complaint filed: 2015-07-20
Components: AIR BAGS
tl* the contact owns a 2003 toyota matrix. the contact received notification of nhtsa campaign numbers: 15v286000 (air bags) and 15v043000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. ma 10/6 the consumer stated the air bag light illuminated. updated 01/25/16.*jb
Complaint filed: 2019-10-07
Components: ELECTRICAL SYSTEM
cranked 2000 jeep drove 1.5 mile car just stops running doing 40 mph. insert key jeep will not start . randomly stops during operation. indicating key not recognized. mileage 122000. jeep will not run. car runs fine when in operation but then wham it just stops. can't control the jeep steering locks up. happened 6 times already. repairs shop tried of towing it. no know fix! going to get killed jeep shuts down at any time. no one knows how to repair. manufacturers defect.
Complaint filed: 2022-06-30
Components: STEERING
the contact called on behalf of a friend who owns a 2002 toyota tundra. the contact stated in 2012 there was an unknown under coding and a plug was repaired on the vehicle. the driver experienced shaking and vibration from the rack and pinion steering while driving at approximately 35 mph. the driver found power steering fluid leakage and there was a crack in the front passenger side of the engine frame. the contact was unaware of any failure warning lights. the contact stated the transmission functionality was great. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 200,000
Complaint filed: 2014-10-13
Components: ELECTRICAL SYSTEM
ignition key can be removed/falls out when vehicle is being driven. we have had six incidents where we parked car and removed key and then car started rolling. in two incidents an open door of the rolling car caught person knocking them down, one incident just missed rolling over foot. in each case found that car was not in park with key removed. have also had multiple incidents where key was removed but ignition remained on draining the cars battery each time. very hard to get key lock into "off" position. *tr
Complaint filed: 2019-11-05
Components: STRUCTURE
tl* the contact owns a 2003 toyota 4runner. while the vehicle was undergoing routine maintenance, severe rusting and corrosion was discovered on the subframe of the vehicle. the cause of the failure was not determined. an unknown dealer was notified of the failure. the manufacturer was not notified. the failure mileage was 165,000.
Complaint filed: 2017-06-26
Components: STRUCTURE
tl* the contact owns a 2014 (na) honda valkyrie. the contact stated that the crash bar was loose on the vehicle. the vehicle was taken to an independent mechanic who diagnosed that the subframe was corroded and needed to be replaced. the vehicle was not repaired. the manufacturer was notified and informed the contact to take the vehicle to a dealer to be diagnosed. the dealer was not contacted. the failure mileage was approximately 200,000. the vin was unavailable.
Complaint filed: 2014-02-13
Components: POWER TRAIN
i have power windows in my alero and the clips keep breaking every time i have them replaced!! i have replaced these clips 4 times!!! is there a way to fix the window once for all so that i can use it? this will not pass nh state inspection without the window working properly! *tr
Complaint filed: 2014-08-04
Components: SEAT BELTS
tl - the contact owns a 2002 jeep liberty. the contact stated that the rear passenger seat belt receiver would not latch. the contact stated that the button to release the seat belt latch fractured. the failure was repaired by the contact. the failure recurred with the other seat belts. the manufacturer was not made aware of the failure. the failure mileage was 162,000. djr
Complaint filed: 2014-08-28
Components: STRUCTURE
2003 ford escape. consumer writes in regards to lower control arm corrosion recall notice problems. *smd the dealer informed the consumer, the parts were not available and that was in may. the dealer stated to call back in july. to date, the recall has not been fixed. the consumer referenced recall 14v165000. *jb
Complaint filed: 2018-08-13
Components: POWER TRAIN
total transmission failure while under incline load driving, leaving vehicle unable to maneuver in traffic to reasonably get to safety.
Complaint filed: 2014-10-29
Components: STRUCTURE
tl* the contact owns a 2000 ford ranger. while driving approximately 30 mph, the rear bumper that was connected to the frame separated from the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 218,000.
Complaint filed: 2020-06-26
Components: AIR BAGS
tl* the contact owns a 2003 mercedes-benz e320. the contact stated that while driving at 40 mph, the contact hit a pot hole which caused the passenger's side frontal air bag to deploy without warning. the vehicle was driven to the residence. the contact spoke with mercedes-benz of atlanta south (3775 royal s pkwy, atlanta, ga 30349) and was informed that the vehicle was not included in an air bag recall. the manufacturer was also notified of the failure and offered no assistance. the vehicle was not repaired. the failure mileage was unknown. *bf consumer stated since the incident, manufacture sent a letter stating there was a recall with the airbags.*jb
Complaint filed: 2014-08-20
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1998 chevrolet cavalier. the contact stated that while attempting to start the vehicle, the key could not be inserted all the way in the ignition. also, the contact stated that in order to turn on the vehicle the key needed to be slightly out of the ignition switch. the vehicle had not been diagnosed or repaired. the manufacturer had not been notified. the vin was not available. the approximate failure mileage was 90,000.
Complaint filed: 2020-01-07
Components: SERVICE BRAKES
brakes went. bought a ct car in sc. luckily driving 5pmh when they went. waiting at the shop now to get fixed. spent the night in my car as i was moving to ct
Complaint filed: 2014-12-23
Components: SERVICE BRAKES
while driving on the highway with my 3 children, suddenly the vdc and slip lights came on, followed by the brake light. when i tried to slow around a curve and use the brakes to slow down i heard and felt a grinding sensation under the brake pedal and the brakes would not engage. luckily, i managed to slow down enough and come to a complete stop where i turned off the vehicle, turned it back on and the system reset. *tr
Complaint filed: 2014-06-24
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 cadillac deville. the contact stated that the key failed to turn in the ignition switch in order to start the vehicle. the failure has continued to reccured over a period of two months. the vehicle was not taken to a dealer. the manufacturer was notified of the failure. the approximate failure maileage was 46,764.
Complaint filed: 2016-10-13
Components: AIR BAGS
takata recall my first call to pontiac 1-800-762-2737 was on july 14, 2016 after i took my car to raceway chevrolet for the takata recall. when they finished, the air bag cover was up about 3 inches from the dash board, i got the clerk to come see. she said it should not be like that and got the mechanic. he started pushing down on the air bag cover trying to make it go down, i told him that pushing down on the airbag like that was not safe and it might explode out. it didn't go down, he pulled out the glove compartment and went in from the bottom and tried, it was still up. he said he had to take it back in the shop for about 15 minutes, after 30minutes i was given my keys, the airbag cover was still up a little i started the car and the airbag light came on, i told clerk. they did nothing. this is a serious safety issue to me a pontiac representative called me on august 19, 2016 raceway chevrolet for a three way call with mr. linden, raceway chevrolet manager, mr. linden told the pontiac representative that he would give me a free 30 minute courtesy check on monday august 22, 2016. on monday august 22, 2016, i took my car back to raceway chevrolet, in hartsville sc mr. lindon came and asked for my keys and said that he was going to get the hand held car reader and it won't be long. he returned in 10 minutes and we went to his office and started telling me about used car that could have been in an accident and that could cause the airbag light to come after the recall part was replaced. he said that it would cost 15,000 to replace the airbag in my car and 199.00 to run a full check. i don't have that kind of money. he told me that if i had an accident that my airbags would not deploy. every time i get in my car and see the airbag light on, the airbag cover up and being told the airbags wont deploy is unsafe and unfair after a recall.
Complaint filed: 2014-06-25
Components: STRUCTURE
i received a letter about recall notice 14s02/nhtsa recall 14v-165. i have called my local ford dealership and gone in to the service center about this recall. the date on my letter was may 2014. they said they did not have the parts to fix the vehicle. i have tried several times to get this fixed and am just blown off by the dealership. what do i have to do get this recall taken care of. *tr
Complaint filed: 2016-03-09
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 dodge ram 1500. the contact received notification of nhtsa campaign numbers: 14v770000 (air bags) and 15v313000 (air bags) however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2020-05-19
Components: AIR BAGS
service air bag popped up on display. no damage had been done and it showed up one day but then it would go off after i started driving through the neighborhood at low speeds. next time i turned it on it wasn't on the dash at all. it came back the next day and then it has not turned off at all while the car is on. was not sure if there were any recalls on it but none were found. in the past both of my subarus has this same service sign pop up and both were recalled. *tr
Complaint filed: 2014-09-17
Components: STRUCTURE
the undercarriage of the truck is completely corroded. cannot remove the spare tire, the parts holding it will fall off. the truck is unsafe due to the possibility of the undercarriage and crossbars falling off. same issue as the recall of the 2003 thunderous. called toyota local, regional, and us customer service who keep telling me the truck is not part of the recall therefore they cannot help me. the truck was purchased in ri, moved to nc in october 2012. local toyota dealership also contacted customer service with no luck.
Complaint filed: 2017-02-06
Components: ELECTRICAL SYSTEM
instrument panel is inoperative all fuses and relays are okay.
Complaint filed: 2020-10-12
Components: UNKNOWN OR OTHER
rusted front subframe/ engine cradle i carried my saturn vue to have the catalytic converters replaced and my master-mechanic discovered the rusted subframe and brought it to my attention. he showed it to me and explained the the danger in operating this vehicle.
Complaint filed: 2014-09-10
Components: POWER TRAIN,AIR BAGS,TRACTION CONTROL SYSTEM
2005 chevrolet avalanche. consumer writes in regards to airbag and traction control service lights came on also the four-wheel drive stability system was disabled. *smd
Complaint filed: 2014-12-22
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 chevrolet impala. the contact stated that the key was not able to turn in order to start the vehicle. the failure occurred on several occasions. the vehicle was taken to a dealer, who diagnosed that the ignition switch needed to be replaced. the vin was included in nhtsa campaign number: 14v400000 (electrical system) but the part was not available. the vehicle was not repaired. the failure mileage was not available.
Complaint filed: 2019-11-29
Components: ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
on multiple occasions recently while driving on the highway in a straight line manner, the rear brakes either the left or right have automatically engaged causing my sequioa to jerk to the left or right while at highway speed. my vehicle jerks violently, a buzzer sounds, and the vsc and trac lights illuminate and remain illuminated. if those lights are illuminated it no longer does this; however, if the lights are not illuminated it's a coin flip whether being jerked to the left or right while driving in a straight line on the highway. toyota dealership doesn't know what problem is. apparently it could be a dozen different things and they have to start replacing each one at a time to see if the problem goes away. to replace everything is several thousand dollars, probably more than the book value of the vehicle.
Complaint filed: 2016-10-20
Components: ELECTRICAL SYSTEM
driving car lost power and came to a stop ,had to have it tow because it wouldn't stay running. *tr
Complaint filed: 2015-05-14
Components: SEATS
the seat bracket on the driver side is broken. i researched this and this is a widespread issue with companies actually manufacturing thicker aftermarket brackets due to the demand for the product.
Complaint filed: 2014-05-13
Components: ELECTRICAL SYSTEM
the gas gauge works off and on and does read correctly from over full to not at all and every place inbetween. the speedometer reads every where from correctly to 130 mph when you are driving at 50 mph and sometimes goes all the way around to it hits the stop.other times the speed odometer says you are moving at 40 mph when you are stopped. *tr
Complaint filed: 2016-07-20
Components: SERVICE BRAKES
tl* the contact owns a 1993 dodge grand caravan. the contact stated that the brakes malfunctioned and the vehicle could not be operated. in addition, the abs and brake warning indicators illuminated. the vehicle was towed to a dealer for diagnostic testing, but the results were not provided. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 87,000.
Complaint filed: 2014-05-16
Components: SERVICE BRAKES
parking brake will apply itself and will stay engaged until it decides to release, or until the pads and metal shoe is worn out or catches fire from the extreme heat , if you apply it , it may stay engaged and you won't know it , until it is to late to do anything about it, ,there are thousands of complaints online that has been reported to dealerships , and to gm but they have done nothing. *tr
Complaint filed: 2017-03-02
Components: UNKNOWN OR OTHER
when on streets or highway, the vehicle will start shaking or wobbling violently when it goes at a speed of 45 miles per hour or more. it will not stop until you slow own or come toa complete stop.
Complaint filed: 2014-09-14
Components: ELECTRICAL SYSTEM
for 5 or more years when i try to start the motor i get nor response from the starter, the lights dim and other electrical driven things shut down. if i touch the solenoid terminal of the starter with a hot wire the starter runs and the engine starts. when i take the hot wire off the terminal the engine dies. sometimes if i clean the fuse contact and try again it will start but often will not. i have found that reaching under the dash and moving the wires that come out of the switch behind the dash key will get it to activate the started but even this some times isn't immediately effective. i have at time had to walk and try again at a latter time. this could be a very severe safety hazard. if me and my family members including many children, grandchildren and great grandchildren could be stranded when we stop along the road or even in the back country where we like to go. example: a severe storm or other reason to have get going fast such as injury or sudden sever illness, when i discussed this problem with chevy dealers they say that this recall will not even get me and inspection re the ignition switch without a large service fee. i feel that is a defective switch and should be replaced. it appears that the power wire to the coil is on the same circuit as the one activating the starter solenoid so if the engine should stall for any reason one may not be able to start it and you would have the condition that this recall is about. i t doesn't matter if i use a single key and i have tried both keys. the dealers don't will not even look at the switch itself. my experience shows that just putting a plug in the in the key slot will not solve the problem. . *tr
Complaint filed: 2017-07-07
Components: ELECTRICAL SYSTEM
the copper core of the electrical wire are exposed can easily cause shorting of electrical circuit. this vehicle has been a daily driving vehicle since 1995 spending the whole lifetime in southern california. this is happening to all model line 1995 mercedes e300 diesel, built in those particular model year. these wires are considered lifetime and that it should not considered be replaced after 10 or 15 or even 20+ years in use.
Complaint filed: 2018-06-07
Components: SERVICE BRAKES
brake lines rusted and broke. this caused a loss of braking ability and a near accident. brake line materials used were inferior and this presents a safety risk for all owners. gm should replace all registered vehicles with stainless steel lines.
Complaint filed: 2015-04-02
Components: SERVICE BRAKES
as i was pulling into the drive-thru at my local bank i pushed on my brake pedal to stop at the window the pedal went completely to the floor. there was someone at the atm i immediately pushed the emergency brake to stop before i ran over them. took it to a local shop they told me before they put it on the lift what was probably wrong with it. rusted brake line(s). i said surely not on a 10 year old vehicle. they said oh yeah we see this all the time. it's a major problem for these vehicles. i have a lot older vehicles at home that doesn't have this problem. sounds to me like inferior materials. something should be done about this before someone loses their life to save a buck for the company. *tr
Complaint filed: 2014-05-13
Components: SERVICE BRAKES
started to leave driveway and brake pedal went to floor with no control. managed to coast to stop and pushed truck back to garage. *tr
Complaint filed: 2014-03-03
Components: SERVICE BRAKES
when i applying the brakes the peddle went to the floor. upon having it towed to cover chevrolet windber pa. 15963 i was informed that the brake lines were rotted and would need replaced. *tr
Complaint filed: 2016-06-27
Components: SERVICE BRAKES
brakes failed while on boat ramp causing boat to knock me down under trailer as i was pulling drain plug .driver was able to apply parking brake and putting truck in drive . brake lines failed brake petal when to floor rusted lines . then found out that is very common with gm trucks in this year . result i am pissed , a notice from gm would have been nice . what would happen if i had to stop at a intersection or on the interstate.
Complaint filed: 2017-07-28
Components: SERVICE BRAKES
brake lines rusted out causing vehicle to loose braking ability and an accident with minor vehicle damage.
Complaint filed: 2014-08-21
Components: FUEL SYSTEM, GASOLINE,STRUCTURE
i'm filing my complaint with all the others about the strong fuel smell during the cold months. i cannot believe ohio is not included in the recall. i've taken my car to the dealer numerous times to be told that the car is okay. frankly, this past cold winter has been awful. the smell makes it's way into the house. it is awful. i cannot believe subaru does not believe ohio is cold and will not stand by its autos. also, when i brought the auto in for a recall on the front control arms, they only rustproofed them and never told me the frame was rusted out. this was at 125,000 miles. this auto has been meticulously cared for. if this car is meant to be in all kinds of weather, why can't it stand up past 125,000 miles. ridiculous! i have three other vehicles from other brands with many more miles, one car of which is stored outside in the winter, and all the other autos have great lasting frames. considering i had only 125,000 miles, i saved the money and made this expensive repair. com'on subaru make a car that lasts!!!!! *tr
Complaint filed: 2022-07-25
Components: POWER TRAIN
my name is [xxx] i purchased my 2004 1500 dodge ram7 yrs. ago from a private owner not knowing it was a lemon due to transmission problem that’s why i’m unable to drive it to get the airbag fix of the recall i read on line today that the main problem is a defective torque converters that are not function properly caused by shifting which its the problem we are having i saw it was posted on line august 22019 i cannot afford to fix someone elsie manufacture problems please help me with this situation of what can be done my truck still have va.tags and insurance on it but i cannot drive it[xxx] home [xxx] cell [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Complaint filed: 2018-08-28
Components: AIR BAGS
multiple reports online with the airbag sensor going off. mine is one of hundreds of thousands for model
Complaint filed: 2020-06-06
Components: ELECTRICAL SYSTEM
3 of my vehicles doors do not unlock or lock using the key fob or the unlock/lock button on the door. this can be dangerous if you need to lock or unlock the doors in a hurry. it is a known issue in many infiniti fx35/45 of this generation. *tr
Complaint filed: 2017-01-13
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
"takata recall i took my car for inspection and it says safety/emissions recall. i wanted to get it fixed but they told me that i would have to take it to a honda dealer.
Complaint filed: 2020-10-18
Components: ELECTRICAL SYSTEM
the dashboard has disintegrated causing exposure too wiring, intermittent diagnosed and undiagnosed problematic wiring issues with intermittent 'no bus' causing loss of power on freeway. dealer unable or unwilling to further diagnose issue unless entire dashboard plastic is replaced unfortunately it is the same plastic that numerous people according to dealer and according to several internet searches that the dashboard plastic was not manufactured properly causing physical, emotional and financial harm to tens of thousands of dodge /chrysler owners. when my truck lost all power i was driving in fast lane of fwy. all power was gone including brakes and steering. had to use muscle power to steer and let vehicle slow enough to use force to brake. multiple people have informed the nhtsa in regards to the dashboard. the nhtsa would only investigate if i had died.
Complaint filed: 2014-08-16
Components: STRUCTURE
noticed i have water on drivers side floor from ac. water pools and saturates the floor. feet can get wet and slip off of brake or gas pedal. also concern of mold growing in interior. online search finds this is a common problem with this vehicle and no recall has been issued. *tr
Complaint filed: 2016-07-12
Components: AIR BAGS
takata recall i contacted my dealer in may 2016 to schedule the srs/ecu repair and was told they needed to order the parts. i called the dealer july 11 and was told the srs part was not available and it could be sometime maybe months before the parts would be available. he stated it was takata's fault and there was nothing the dealer could do. i would like to know if what the dealer is telling me is correct.
Complaint filed: 2016-06-09
Components: SERVICE BRAKES
tl* the contact owns a 1998 honda goldwing. while riding 30 mph, the rear brake failed to respond when the pedal was depressed. the failure recurred intermittently. the vehicle was taken to the dealer where it was diagnosed that the hydraulic fluid needed to be replaced. the vehicle was repaired, but the failure recurred. the manufacturer was not made aware of the failure. the failure mileage was 16,000.
Complaint filed: 2014-03-24
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1999 mercedes benz 300. the contact stated that he attempted to start the vehicle but the engine would not start. the contact exited the vehicle and tried to lock the doors but noticed that the key was not working. the contact used the spare key and drove the vehicle to the dealer where they stated that the main key needed to be replaced. the key was replaced. the manufacturer was notified of the failure. the failure mileage was 74,000.
Complaint filed: 2016-07-29
Components: STRUCTURE
tl* the contact owns a 2001 toyota tacoma. the contact stated that while replacing a flat tire, severe rust was noticed on the frame. the entire frame had perforations due to corot ion. the contact also stated that the vehicle was taken to the dealer in 2009 for an evaluation of the frame and was advised that there was nothing wrong and the corrosion resistant treatment was not needed. in july 2016, the vehicle was taken to the local dealer and the diagnosis was that the vehicle had missed the warranty repair in 2012. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 160,000.
Complaint filed: 2014-06-25
Components: AIR BAGS
tl* the contact owns a 2004 toyota 4runner. the contact stated that while driving 40 mph, the contact crashed into a pole and the air bags failed to deploy. a police report was filed. there were no injuries reported. the vehicle was towed to a impound lot. the manufacturer was notified of the failure. the vehicle was destroyed. the approximate failure mileage was 90,444.
Complaint filed: 2014-05-18
Components: ELECTRICAL SYSTEM
while driving the vehicle it would just stop, it wouldn't start while moving. i had to pull over to the side of the road or stop where i was and put the vehicle in park and then it would restart. only to stop again, every thing went dead, lights, engine, interior gages everything. lost power steering, power brakes, air bags, everything stopped. this was reported to the cadillac dealership where i purchased the vehicle new. the problem went on for over a year before they found that the ignition switch (key type) was the problem and once replaced the car has functioned well since. but i found myself only driving on side streets keeping the vehicle at slow speeds and often not driving it for weeks at a time while the dealership worked on the vehicle trying to fix it. this was an intermittent problem that didn't happen all the time but as the months passed it became more frequent until it was every time i drove the car. updated 11/24/2014 *js
Complaint filed: 2015-04-17
Components: SERVICE BRAKES
tl* the contact owns a 2002 dodge ram 2500. while approaching a stop sign, the brake pedal was depressed but it took a greater amount of distance to stop the vehicle. the vehicle was not diagnosed or repaired. the failure recurred on numerous occasions. the manufacturer was not notified of the failure. the failure mileage was 180,000. the vin was unavailable.
Complaint filed: 2017-08-16
Components: AIR BAGS
i was driving home from work one morning 8/10/17 7:30am . i started to smell smoke from the steering wheel then i seen on the radio service air bag i rushed home but before i got home my air bag deployed inches away from my chest . i made it home safe i am just am still dazed at the whole experience.
Complaint filed: 2014-10-31
Components: POWER TRAIN
i have purchased a used 2000 ford mustang and to make a long story short the transmission will not go into gear unless i rev the rpms up very high and i am interested in keeping this vehicle so i looked on line and found this is a very common problem with this car, i have went from site to site, i don't mind paying for the repair if need be, but this is dangerous, i don't want to injury myself or anyone else. i have found there is a problem with the design and needs to be corrected. i would like to know what is the solution and cause of this problem. i want to thank you so much for your time. *tr