vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2016-04-19
Components: ELECTRICAL SYSTEM
there are instances where i am out and about and after returning the my vehicle i go in and when i start the vehicle it will start and shut itself off. seems to happens when i use it frequently or on hotter days. also the panel inside the car that tells you your speed the gas you have the gears all that stuff will stop functioning but the car will still be drivable. that will have i's own time when it too decides when it wants to work and when it will work. these do not happen at the same time. they happen separately. at first i thought it was an alarm issues locking the vehicle but it happens even when the alarm is used properly. then at a later time the vehicle will start and work as it had once before. vehicle runs great it just occasionally will not turn on. i took it to the mechanic and they say it is an electrical issue. i got a second opinion and that mechanic also told me it was a electrical issue. neither mechanic does electrical work. one stated there are so many codes he did not know what to tell me and so he gave me the vehicle back. and said it is working fine now. and that is where when it comes to the electrical parts failing the mechanics want the vehicle when it is not functioning. when they get to it it is fine therefore feel it is best to just leave it at that. i bought the vehicle like this it happened the second day. then mechanic fixed what he thought was a lose wire. but it continues to happen i have had to have the vehicle towed 5 to eight times with a few of those resulting in the vehicle starting removing from tow or right before going on tow. i usually just go pick up the vehicle at a later time when it has time to rest. i go back and start it as if nothing has happened. only when starting the vehicle never while driving. the gadgets are the ones that stop working while driving and sometimes when i start the vehicle they are not functioning.
Complaint filed: 2017-03-28
Components: STRUCTURE
the jeep was never driven off road or parked in standing water. the main body is in great shape but the oil pan and transmission pans have serious rust issues. the vehicle only has 59k miles and is excellent except for the under carriage rust issues.
Complaint filed: 2018-08-12
Components: STEERING,SUSPENSION
my vehicle is experiencing the death wobble because of the oem steering and suspension components. i was driving down ronald reagan parkway in davenport, fl pulling a trailer and hit a minor bump pot hole in the road when my jeep started to exhibit the 'death wobble,' i was able to control it, but being on a two lane road and a truck next to me i was scared of an accident because of the wobble.
Complaint filed: 2015-05-31
Components: SERVICE BRAKES
i am one of the the lucky ones. i was pulling in my driveway and the rear brake line blew and the brake pedal went to the floor! i'm very lucky i did not go through my garage door! i have the truck at sutherland chevrolet waiting for the damages $$$$ i can't give you the mileage because it at the dealership. corroded brake lines!
Complaint filed: 2014-04-08
Components: ELECTRICAL SYSTEM
the car locks itself whenever it feels like. will happen if the engine is on or off. *tr
Complaint filed: 2014-08-11
Components: STEERING,AIR BAGS
tl* the contact owns a 2000 jeep grand cherokee. the contact stated that the air bag indicator illuminated intermittently and chimed. an independent mechanic stated that the clock spring was defective. the vehicle was not repaired and the manufacturer was notified. the approximate failure mileage was 150,000.
Complaint filed: 2014-06-18
Components: ELECTRICAL SYSTEM
on december 19th 2013 was at a class for work about 65 miles from home, when came out of class and truck would not start keep getting security light flashing in the information window. later found out this cut the gas of from someone stealing the vehicle, but i had the original key to the truck. had to have vehicle towed back to my home 65 miles away. a certified mechanic looked at the truck for me and said he believed he had fixed it by replacing the ignition wiring harness. truck worked great until recent i was traveling down a the highway at 65mph and the key to the vehicle fell out of the ignition onto the floor, lucky for me the vehicle stayed running. i have recently been looking at the ignition and have found that any position that the key is in rather it be running or auxiliary the key can be removed from the ignition. also the truck is back to showing the security light flashing in the information center and truck will not start. i have to leave the key in the on position and wait 10 minutes before the truck will start. this seems to be a problem with chevy!!!!!!! *tr
Complaint filed: 2015-08-31
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1995 jeep grand cherokee. when trying to shut the vehicle off, the key was unable to be removed from the ignition switch. the failure occurred on several occasions. the vehicle was taken to the dealer and the failure was unable to be determined. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 120,000. the vin was not available.
Complaint filed: 2015-10-03
Components: POWER TRAIN,ENGINE
bought vehicle from dearer carfax clear. driving 55 mph on road, car engine/transmission seized up and i lost control of vehicle. tried to put in 1st gear (6 speed manual) clutch would not engage, vehicle died. battery ok, fluids ok, no prior issues with vehicle, had towed to dealer. told engine/transmission seized up. transmission bearings defective, defective main shaft bearing, defective cluster shaft bearing. the vehicle made a grinding noise shortly before seizing up and stopping on the road at a high speed.
Complaint filed: 2015-03-30
Components: STRUCTURE
when stopped after driving, i attempted to exit the vehicle from the driver side door. the door would not open. the door was unlocked. i crawled out the passenger side. i tried to open the door from the outside. same result. the driver side door now does not open by any means. diver side door will not open utilizing key fob, from the inside and from the outside of the vehicle. from reading online posts, it seems to be an issue with others in different combinations. it could be the door handle cable or door actuator. regardless, this is a dangerous situation, due to the fact that if the driver needed to exit the car immediately, driver would not be able to do so. *tr
Complaint filed: 2015-07-27
Components: AIR BAGS
tl* the contact owns a 2004 honda accord. the contact received notification of nhtsa campaign numbers: 15v370000 (air bags) and 15v320000 (air bags); however, the parts needed for the recall repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2014-07-30
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
the "multi function display" (mfd) screen in the dash fades with interior heat (in summer) and eventually fails over time. the mfd displays all critical vehicle operation information (such as coolant temperature warnings, electronic stability control activation, etc.), and all notification of vehicle fault codes that occur. without the information visible, the owner can't know if there is a safety problem. there are no mechanical gauges serving as back-up. further, the vehicle odometer is only visible in the mfd. without an operating mfd, the owner cannot view, or certify the correct odometer mileage, required by federal law when selling the vehicle to a dealer or subsequent owner. this is a well-known fault across several mercedes models. dealers offer to replace the mfd, at considerable owner expense. however, because of the odometer issue, i believe that mercedes should fix the display at zero cost to the consumer. *tr
Complaint filed: 2015-07-09
Components: AIR BAGS
tl* the contact owns a 2004 toyota sequoia. the contact stated that the dealer declined to service the vehicle under nhtsa campaign number: 15v285000 (air bags). the manufacturer was notified of the issue and stated that the state that the vehicle was registered in was not considered in a high humidity zone. the contact had not experienced a failure.
Complaint filed: 2014-09-15
Components: ELECTRICAL SYSTEM
the speedometer does not track with the speed of the vehicle properly. it does not reset to zero when the truck stops, and can have the needle exceed the maximum speed shown. *tr
Complaint filed: 2014-08-26
Components: SERVICE BRAKES
driving in heavy traffic on i 95 south on the way to vacation, brakes failed when i attempted to slow down. i rear ended another vehicle. had truck in shop for week and found several problems with lines and 2 leaks. i heard that there is a known metal defect with 2001-2004 brake lines. i can't find any recall information. *tr
Complaint filed: 2014-10-14
Components: SERVICE BRAKES
applied brakes to stop in a parking lot. brake pedal held briefly then went to the floor. minimal stopping ability at that point. narrowly missed a suburban which backed out of a parking space in front of me. all brake lines are severely corroded. requiring replacement of all lines. *tr
Complaint filed: 2022-04-20
Components: STEERING
power steering goes in out. wheel sometimes shakes side to side with without touching wheel
Complaint filed: 2014-08-11
Components: ELECTRICAL SYSTEM
routinely experiences ignition switch problems. key can be removed while car is still running and from other switch positions. one time the key was removed in the accessories position by mistake, and unknowingly the battery drained, requiring a aaa service visit. this 2002 auto should be included in the recall on other year grand prix ignition switches as it is unsafe. *tr
Complaint filed: 2014-04-28
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 buick regal. the contact stated that the vehicle stalled without warning. the vehicle was towed to an authorized dealer, who diagnosed that the ignition switch needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the approximate failure mileage was 94608.
Complaint filed: 2018-11-11
Components: AIR BAGS,SEAT BELTS,SERVICE BRAKES
i have a mercedes benz c230 the light is on but the srs is on give message that said drive to a work shop
Complaint filed: 2017-12-05
Components: AIR BAGS
takata recall my airbag does not work, the airbag light appears on my dash
Complaint filed: 2017-08-24
Components: STRUCTURE
2000 toyota tundra fram rusted through in 3 areas. toyota dealership would not help with this
Complaint filed: 2014-12-29
Components: ELECTRICAL SYSTEM
2001 pontiac grand am. consumer states had problems with ignition switch. *ta the ignition switch was replaced. *jb
Complaint filed: 2014-05-13
Components: ELECTRICAL SYSTEM
ignition shut off multiple times over days while driving cutting off all electrical radio, brakes steering etc has had electrical problems since 2004 or 2005 with battery suddenly being dead both accessory battery in trunk and starting battery and has had many thousands of dollars spent on various parts and computers that were said to be drawing down the battery, about a year ago contacted president of mb north america and got no help from customer rep then last month car left me in intersection one time and in expressway entrance lane another totally shut down all electrical power brakes steering radio lights etc and luckily wasn't killed although drivers skidded and blew horn etc. car then would then crank and flash red emergency take to shop message got it cranked and limped home picked up by dealer who could not get it to crank or turn on anything electrical dead and they towed off blamed problem in ignition key assembly and i called president of mb again no help bill over 2k have learned from community mb shop "everybody knows that the 03 and 04 sl 500 had this electrical problem but mb has never acknowledged it. i am sure i would have had accident if other drivers had not been alert. there must be similar issues with this electrical defect if the mechanic in the community knows of it. sounds just like the gm ignition problem only feweresl500s than gm cars i would think. *tr
Complaint filed: 2015-08-01
Components: SERVICE BRAKES
sometimes, during regular braking, rear brakes lock and car does not stop. happens on asphalt even at slow speeds. online research reveals that this is a common issue that seems to stem from a few causes at time of production.
Complaint filed: 2015-10-20
Components: AIR BAGS
tl* the contact owns a 2003 jeep liberty. the contact received notification of nhtsa campaign number: 12v527000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2017-08-16
Components: AIR BAGS
this recall on the airbags in my bmw is affecting how i get to work everyday, i don't dare to drive my car to work so i am reliying on others to get me to work and i am often late to work because of this, which is getting me in trouble at my job. i am at risk of losing my job at this point.
Complaint filed: 2017-07-07
Components: STRUCTURE
dash is cracked all way causing a safety problem with sharp pieces.
Complaint filed: 2018-05-08
Components: ELECTRICAL SYSTEM
windows and sunroof opened on their own!!! the doors were locked and no one was in the car. car was parked and left overnight locked and empty.
Complaint filed: 2016-09-23
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
vehicle accelerated on its own, up to 4,000rpm with my foot off the gas pedal. when i stomped on the brakes car would not slow down, engine continued to run at 4,000rpm. to save my life and others shifted car into neutral, pulled over and turned off ignition. after a minute or two restarted the car and same symptom were present, engine reviving to 4,000rpm, foot off the gas pedal, on the brake pedal as a precaution. note that when this first happened the car was not in cruise control mode, simply driving around town running errands. this situation is scary because i do not know when, how, if it is going to happen again, totally unprovoked and non-sensical as to why it is happening, what triggers the problem. this has now occurred twice recently and because of this nightmare scenario i am hesitant, very very hesitant to drive the car. it is a danger to my, my wife's life and other people on the road we may accidentally plow into if the car decides to go into runaway mode of its own volition. your consideration of a response would be greatly appreciated.
Complaint filed: 2015-01-27
Components: SERVICE BRAKES
brake lines lost fluid no brakes due to rust through.why at only 40k miles? *tr
Complaint filed: 2014-03-24
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1997 saturn sl. the contact stated that the key fell out of the ignition and the vehicle continued to run. the vehicle was taken to a private mechanic where it was found that the ignition needed to be replaced. the vehicle was repaired. the manufacturer was not contacted about the failure. the failure mileage and vin was not available.
Complaint filed: 2015-09-09
Components: SERVICE BRAKES
tl* the contact owned a 2003 ford expedition. the contact stated that the brake pedal was depressed and smoke emitted into the vehicle from the air conditioning vents. the contact also noticed that there were flames under the hood. the fire was extinguished by the fire department. the vehicle was destroyed. the manufacturer was not notified of the failure. the approximate failure mileage was 180,000.
Complaint filed: 2014-07-02
Components: ELECTRICAL SYSTEM
2004 chevrolet colorado. consumer writes in regards to a defective ignition switch. *smd the consumer stated, he paid to have his ignition switch replaced, and is seeking reimbursement. he stated there were times, when the vehicle would not start, and it would take anywhere from 20-30 minutes. over several years, he took the vehicle to the dealer, explaining the problems, with trying to start the vehicle. each time he was told by the service manager, the problem could not be diagnose. eventually, he took the vehicle to a repair shop, and the problem was finally diagnosed and the ignition switch was replaced. he no longer experienced starting problems. however, in september 2013, he decided to trade the vehicle. *jb
Complaint filed: 2019-02-25
Components: STRUCTURE
tl* the contact owns a 2001 dodge ram 2500. the contact stated that the dashboard was cracked to the point that it fractured into pieces. the contact was concerned that the failure could affect other components. the contact did not know if the dashboard was uv coated. lithia chrysler jeep dodge of great falls (4025 10th ave s, great falls, mt 59405, (406) 205-3430) was notified. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 121,000.
Complaint filed: 2021-05-27
Components: AIR BAGS
2003 nissan sentra. consumer writes in regards to airbag safety recall. the consumer stated the parts necessary to complete the recall repair were unavailable. the consumer stated the dealer would not provide a loaner vehicle for the lengthy repair.
Complaint filed: 2018-11-16
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet monte carlo. the contact received a recall notice for nhtsa campaign number: 14v400000 (electrical system). while driving at unknown speeds, the key failed to stay in the ignition. there were no warning indicators illuminated. the vehicle was taken to city chevrolet (3040 e business 30, columbia city, in 46725, (260) 691-4899) where the recall repair was completed and diagnosed that the ignition needed to be replaced. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 194,095.
Complaint filed: 2020-12-11
Components: TIRES
tl* the contact stated the when driving a 2002 ford explorer at approximately 20 mph, equipped with cooper tire, tire line solaris as, tire size 225-70-r16, dot information was not available. the front passenger tire wall blew and the tire separated from the rim. the vehicle was towed to a mechanic. the vehicle vin, mileage, information was not available. the vehicle was not repaired. the manufacturer was not contacted.
Complaint filed: 2023-01-26
Components: ENGINE AND ENGINE COOLING
the contact owns a 2001 mercury grand marquis. the contact stated he noticed coolant fluid on the ground underneath the vehicle. the contact started the vehicle and noticed that the high engine temperate warning light was illuminated. the dealer was contacted but was not able to diagnose the vehicle. the manufacturer was contacted and stated that the vehicle was not under recall. the failure mileage was 100,000. the contact stated that the vehicle is at the service dealer awaiting repairs.
Complaint filed: 2014-07-26
Components: SERVICE BRAKES
i was driving 30mph , i heard the noise , i tried to brakes , it was complete failure . luckily no traffic that time on the road . accelerator released and vehicle slowed down and stopped without brakes. *tr
Complaint filed: 2014-11-11
Components: SERVICE BRAKES
brakes failed today. steel tubing was found to be perforated along the forward left portion. the remainder of the tubing is substantially corroded and appears subject to failure as well. i see that this failure is the subject of nhtsa action number ea11001 . *tr
Complaint filed: 2016-03-29
Components: AIR BAGS
tl* the contact owns a 2003 jeep liberty. while the vehicle was parked, the air bags deployed independently. the vehicle was not diagnosed nor repaired. the vin was included in nhtsa campaign number: 15v046000 (air bags). the manufacturer was not notified of the failure. the approximate failure mileage was 129,000.
Complaint filed: 2015-02-13
Components: ELECTRICAL SYSTEM
the truck stalled when i was going 70 mpg on the interstate in traffic and would not restart until it sat for 3 minutes. *tr
Complaint filed: 2018-07-18
Components: ELECTRICAL SYSTEM
my theft system warning light keeps coming on. when i turn the key off and try to restart the car it will not start back. i have to turn it to the on position and wait until the theft light quits flashing which is usually 10 minutes and then restart the car. i was told by a chevrolet dealership mechanic that the problem was the ignition cylinder which cost around $180. why is there not a recall for this.
Complaint filed: 2016-11-18
Components: AIR BAGS
tl* the contact owns a 2000 buick lesabre. while driving approximately 35 mph, the contact's vehicle crashed into a second vehicle. there was significant damage to the front end. the air bags did not deploy. the driver sustained an injured neck and back that did not require medical attention. a police report was filed and the vehicle was towed. the cause of the failure was undetermined. the manufacturer was notified of the failure. the vin was invalid. the failure mileage was 205,000.
Complaint filed: 2016-04-05
Components: STRUCTURE
tl* the contact owns a 2004 ford explorer. after opening the liftgate window, the contact noticed a crack on the driver side hatch. the vehicle was not diagnosed nor repaired. the manufacturer was notified of the failure. the failure mileage was 172,000.
Complaint filed: 2014-02-27
Components: SERVICE BRAKES
brake pads are good and most of the time work right. when road is icy or wet and i push the pedal the car starts shuttering, brake lets loose and won't stop the car. i try to let off the pedal and barely push it again and it still won't quit shuttering or stop. if i go to low gear real fast or pull the emergency brake two clicks then i can stop. has this ever been a recall on this auto? *tr
Complaint filed: 2016-12-13
Components: STRUCTURE
the front engine cradle part of the frame is almost completely rusted through. this is the identical rust claimed under the chrysler pacifica rusted engine cradle lawsuit that was filed in the united states district court for the southern district of ohio-eastern division - holland, jr. et al v. fca us llc. this is also the same rust covered in the chrysler tsb bulletins.
Complaint filed: 2016-02-26
Components: ENGINE
tl* the contact owns a 2002 pontiac grand prix. while parked in a parking lot, the vehicle caught fire. the fire department extinguished the fire and a fire report was filed. there were no injuries. the vehicle was serviced under nhtsa campaign number: 09v116000 (engine and engine cooling), but the remedy failed to repair the vehicle. the vehicle caught fire after the recall repair was performed. the contact received notification of nhtsa campaign number: 15v701000 (engine and engine cooling) after the failure occurred. the manufacturer was notified of the failure. the failure mileage was 170,000.
Complaint filed: 2016-11-22
Components: SERVICE BRAKES
tl* the contact owns a 2002 monaco coach knight. while driving various speeds, an abnormal burning odor emitted from the vehicle. the vehicle was pulled over and inspected. the contact noticed that both front wheels were hot to the touch and the abs cables were burnt and detached. the vehicle was driven to a rest area where an independent mechanic diagnosed the vehicle. the technician stated that the abs cables, calipers, and rotors failed and would need to be replaced. the vehicle was not repaired. the failure was mentioned in nhtsa campaign number: 02v278000 (service brakes, hydraulic). the manufacturer was not made aware of the failure. the approximate failure mileage was 80,000.
Complaint filed: 2018-09-11
Components: STRUCTURE
driving on expressway at 65 mph. truck seemed to lock up parking brake and began to swerve. car behind me tried to avoid hitting me and swerved into other lane, barely missing a collision himself. nursed truck home. took to my mechanic and explained what happened. in the parking lot of service center he crawled under to check parking brake cable and immediately noticed my frame had broken on both sides! this truck, seriously, is in show room condition. mechanic checked rocker panels, fenders, under bed and floorboards and said there is no rust anywhere except on your frame. i baby this truck as i am 71, retired, on pension and social security and vet. this car is washed at least once a week and in the winter it gets washed twice a week. it has been waxed eleven time in the past year, august of 2017 thru september of 2018. manufactures recommended services are all up to date or even exceeded. internet shows this as a complaint with many 2004 - 2006 colorado having rusted out frames and gmc is not willing to do anything about it. they should learn from toyota how they took care of their customers with rusted out frames. this is a serious safety hazard. when these frames break as min did it slows down quickly and will swerve. i think the slow down is caused probably with the twisting of the body or the bed and possible strain on the differential or axle. just a guess. luckily, the car behind me was able to swerve out of my way, but just about hit a person in the lane he swerved into.this truck is garage kept and i only average about 4000 to 5,000 mile a year. and seriously this truck looks like it came off the show room floor.
Complaint filed: 2021-12-05
Components: ELECTRICAL SYSTEM
turn off the lights inside panel. the level of heat all the way up, the same with the gasoline level. the internal lights blink. loss of power.
Complaint filed: 2014-01-07
Components: ELECTRICAL SYSTEM
tl - the contact owns a 2003 ford focus. the contact stated that the key failed to turn in the ignition preventing her from turning the vehicle on. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 130,000. pm
Complaint filed: 2015-03-17
Components: STRUCTURE
he dash started cracking not that long after we got the truck. it was not even paid off when it started coming apart was used. we eventually put a mat dash cover on it to keep the parts from flying around. it has virtually dissolved since then. very poor material was used on these. *tr
Complaint filed: 2014-08-22
Components: STRUCTURE
tl* the contact owns a 2001 toyota tacoma. the contact stated that while having maintenance performed, the technician noticed that the passenger's side sub frame was corroded. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 167,000.
Complaint filed: 2014-09-19
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 cadillac cts. the contact was locked inside of the vehicle and could not get out after the vehicle was started. the contact was unable to shift into any gear or remove the key from the ignition. the contact stated that triple a was able to unlock the vehicle by tightening the battery. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 48,000.
Complaint filed: 2015-03-24
Components: AIR BAGS
2004 toyota corolla. consumer writes in regards to front passenger airbag inflator recall issues. *smd the consumer was informed the part was not available. it has been over a year and still no remedy is available. *jb
Complaint filed: 2015-02-01
Components: SERVICE BRAKES
while driving the vehicle and pressing on the brakes there is a cranking,grinding noise and the brakes appears to lock up the slip. vdc off light illuminate on the dashboard, brakes not working properly. *tr
Complaint filed: 2014-05-14
Components: ENGINE AND ENGINE COOLING
tl* the contact owns a 2001 chrysler town and country. the contact stated that while driving various speeds, the engine stalled without warning. the vehicle restarted after waiting a few minutes. the failure recurred numerous times. the contact performed the repair himself that included the replacement of the throttle position sensor, idle air control valve, map sensor and the coil pack. the failure continued after the contact repaired the vehicle. the vehicle was taken to an independent mechanic that specialized in electrical issues where the contact was awaiting further diagnosis of the failure. the manufacturer was not notified of the failure. the approximate failure mileage was 179,000. the vin was not available.
Complaint filed: 2020-03-09
Components: AIR BAGS
tl* takata recall. the contact owns a 2001 honda cr-v. the contact received notification of nhtsa campaign number: 20v027000 (air bags) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated that piazza honda of reading located at (915 lancaster ave, reading, pa 19607) exceeded a reasonable amount of time for the recall repair. the manufacturer had not been made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2018-08-02
Components: ELECTRICAL SYSTEM
engine stops running with no warning. happened 3 times in less than a mile, under 35 mph.started back up .gauges were normal with plenty of fuel. 1st time engine quit, i had just started moving , next 2 times i was moving under 35 mph aall took place in less than 1/4 mile in traffic
Complaint filed: 2015-03-09
Components: ELECTRICAL SYSTEM
there was no accident. took vehicle in for safety recall 14350 unintended ignition key rotation. the switch is still exactly as it was before, no resistance between key position 1(off) and key position 2(run). there is no difference in the feel of the switch key rotation. don't feel recall problem was resolved. thought this was worth a note to nhtsa since gm is saying recalls cost 4.1b. *tr
Complaint filed: 2014-06-05
Components: ELECTRICAL SYSTEM
we own a 2004 pontiac grand am. wondering why it is not included in the gm recall. we have had 3 separate incidents while driving where we lost power and the car was hard to control due to loss of power steering and brakes. my 17 year old son was driving and lucky for us he was in the neighborhood going extremely slow or it could have killed him if he was on a highway going at a higher rate of speed. doing an internet search turns up hundreds of people having the same problem with their grand ams. could you please explain why this vehicle is not also being recalled. thanks. *tr
Complaint filed: 2016-06-29
Components: SERVICE BRAKES
on numerous occasions the automatic brake system engages the brakes with no warning. this dangerous and possibly deadly situation has been reported to the manufacturer and many authorized dealers.
Complaint filed: 2017-02-20
Components: POWER TRAIN
i was driving on the interstate and all the sudden it seem as if the transmission locked up, the tires squeeled and dropped 20 mph almost immediately. this happened twice in a 40 mile stretch, i'm scared to drive it.
Complaint filed: 2016-06-01
Components: SEATS
tl* the contact owns a 1999 gmc sierra 1500. the contact stated that while coming to a stop, the latch that held the driver seat in place failed. the contact stated that the seat would slide forward and back. the vehicle was not diagnosed or replaced. the manufacturer was not made aware of the failure. the failure mileage was 81,316.
Complaint filed: 2015-06-17
Components: STRUCTURE
many years ago i received a recall notice for the driver's side floor mat of my 2003 toyota corolla. the fix by toyota was to install floor anchors to hold the floor mat in a stable position so it could not slide around. the fix worked for a few years, then the anchors broke. i paid toyota for new anchors which again fixed the problem for some time. recently, the anchors again failed and i will again need new anchors to stabilize the floor mat. i think toyota should come up with a more permanent fix for this safety issue. updated 7/20/15*cn updated 11/13/15 *js
Complaint filed: 2015-12-20
Components: ELECTRICAL SYSTEM
2004 chevrolet silverado ls 1500 instrument cluster and heater electrical failures. it is a known problem that the stepper motors in the instrument cluster are guaranteed to fail resulting in not knowing what speed you are going or any other gauge such as fuel, temperature or oil pressure. gm refused to fix problem when still under warranty. i fixed the first 2 stepper motor failures myself, now at 268,xxx miles there is a problem in the ignition switch which leaves me with no function of the instrument panel and loss of hvac blower function. it is now winter here in michigan, vehicle problems started when it was winter when the speedometer and fuel gauge failed the first time. now, the heater fan and instrument cluster have failed at the same time! the law requires a speedometer! this should be made a mandatory replacement of all instrument clusters regardless of miles or age of the vehicle. 2004 chevrolet silverado ls 1500 that has the failed instrument cluster and heater blower problems. as a gm stock holder i demand action be taken to replace instrument clusters in all affected gm vehicles at no cost. as it stands now, i will not buy another gm product if this problem is not rectified at no cost to me!. loyal gm customers that have bought gm vehicles almost exclusively should have these problems resolved at "no cost" regardless of mileage or age of the vehicle mileage. i am the original owner of the vehicle affected. i am also a native born american citizen. lets kick gm's behind!
Complaint filed: 2014-01-22
Components: SUSPENSION,STRUCTURE
while taking off my tires to inspect the tierods and brakes i noticed a significant amount of rust on the passenger side front end vehicle subframe directly below the air conditioner drain line. it is rusted through currently only on the top side but it is a matter of time until this progresses to the underside as well. this leaves only the lower portion to hold the suspension and engine in place. i did some research and found many others have had this problem seeming caused by the drain line being positioned directly above this piece of the subframe. i purchased this vehicle a year ago from a local honda dealership that in hind sight definitely seemed like they were trying to get rid of a lemon. there were a number of other issues with the car (electrical, etc) and now i find this. this car was serviced at this dealership its entire life (since new) and the dealership absolutely should have noticed this subframe rotting as they performed routine oil changes, tire changes, tire rotations, etc. i believe that honda should be responsible for this since 1) the vehicle was purchased and maintained at the honda dealership and 2) it seems to be a significant design flaw to have the drain immediately above this area.the drivers side does not show any rust at all and appears structurally sound. *tr
Complaint filed: 2017-02-03
Components: AIR BAGS
air bag light goes on and stays on for awhile ,sometimes it does not go off till i turn the car off
Complaint filed: 2015-04-21
Components: AIR BAGS
the dashboard airbag warning lamp is always illuminated. the dealer wants thousands to fix this problem even though other model years have been recalled. we don't know if the airbag will operate correctly in an emergency. *tr
Complaint filed: 2014-05-29
Components: SERVICE BRAKES
all of the sudden out of no where the abs light and the trac control light come on while driving in the rain and the car almost skidded out of control! now the lights have stayed on constantly. i have spent about 3 months researching the web to find that thousands of people with this same vehicle are going through the same issues. no one has done a recall on this in all of these years??? does there have to be a death to have the issue fixed? maybe there already has been. this is obviously a defect in the parts or it would not be happening to this amount of people. it should not be a fix at the consumers expense when there is a definite issue with respect to the parts. this fix can cost upwards of $3,000.00. i would ask that someone investigate these issues and do what needs to be done to get this resolved asap. i will be keeping a record of all contact about this issue. this will ensure that if anything does happen with the safety of my family or others families it will show contact was made and what steps chevy has taken to ensure the safety of there customers. *tr
Complaint filed: 2019-01-17
Components: SERVICE BRAKES
tl* the contact owns a 2004 pontiac aztek. while driving 35 mph, the contact attempted to stop the vehicle and the brake pedal traveled to the floorboard. the vehicle finally stopped before reaching an intersection. the contact noticed that brake fluid was leaking and the brake hoses were fractured. there were no warning indicators illuminated. the vehicle was taken to a local mechanic who diagnosed that the brake system was fractured. the brakes and hoses were repaired. the manufacturer was notified and did not assist. the dealer was not notified. the failure mileage was 95,000. *bf consumer stated powersteering high pressure ruptured due to rust. the day the brake lines were getting repaired consumer was told fuel line from the pump to the injectors was also rusted and would leak anytime. *jb
Complaint filed: 2014-10-09
Components: SERVICE BRAKES
driving along and came to red light,applied brake pedal and it went to floor, i applied emergency brake pedal to stop truck, no warning of a brake system problem, my ase certified technician informed me that a metal brake line failure due to corrosion caused the line to rupture, he also stated that this has been an ongoing problem and also that gm and the nhtsa is aware of this problem but have not issued a recall or any type of notice to the consumer warning them of a potentially fatal brake system failure that can happen at any time. *tr
Complaint filed: 2016-08-10
Components: ELECTRICAL SYSTEM
wheel locked then the car will not start, alarm system light won't blink and i'm hearing a wineing noise under the hood.
Complaint filed: 2019-04-28
Components: AIR BAGS
airbag light is on but they have not deployed no apparent damage to the airbag system, wiring, etc. will not pass inspection with the abs light on, as you well know.
Complaint filed: 2020-09-23
Components: AIR BAGS
according to this website: "safety risk in the event of a crash necessitating air bag deployment, an inflator rupture may result in metal fragments striking the driver or other occupants. an underinflated air bag cushion may not properly protect the occupant. these scenarios increase the risk of serious injury or death." and, "honda will notify owners in an interim notification that the parts necessary to repair their vehicles are currently not available."
Complaint filed: 2015-11-25
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 oldsmobile alero. the contact stated that while attempting to start the vehicle and turning the ignition switch with the key, the ignition switch caught on fire. the contact stated that the vehicle was repaired under nhtsa campaign number: 14v400000 (electrical system) but the failure recurred. the manufacturer was not notified of the failure. the failure mileage was approximately 90,000. the vin was not available.
Complaint filed: 2014-08-30
Components: ELECTRICAL SYSTEM
while driving instrument cluster panel shuts off then comes back on repeatedly, speedometer, oil gauge, rpms, water temp., etc. car stays running but you can't tell what your speed or rpms are. brought to numerous shops and dealers know one can figure out the problem. *tr
Complaint filed: 2016-01-17
Components: VEHICLE SPEED CONTROL
pulling into a parking space at kaiser hospital as i hit the brake the car unexpectedly accelerated. the car sped forward while my foot was still on the brake. i hit a tree causing damage to the left front area of the car (lights, fender, bumper) had car repaired. at the time i thought that i had accidentally hit the gas pedal;however, one month later while approaching an intersection, as i stopped, the same thing happened. luckily no car or pedestrian was in the intersection. i was able to stop the car by shifting into park. took the car to my mechanic. he was unable to replicate the problem. since this unexpected acceleration occurred in the same way (coming to a stop with foot on brake and gear-shift in drive) , in a five week period, it could be a transmission or accelerater problem. i no longer feel confident driving the car and consider it unsafe.
Complaint filed: 2016-04-10
Components: FUEL/PROPULSION SYSTEM
my fuel pump went out and when i went to put the new one in the truck would not start and the guy at the parts store said that the truck might be under recall so i looked it up and the truck is on recall for electrical problems and i had just bought the truck and still per on it and would really like some help getting it fixed or fixing the problem somehow and me myself don't have alot of money so if you could help it would be nice thank you very much. *tr
Complaint filed: 2015-08-10
Components: SERVICE BRAKES
the abs activate without reason when i slow to a stop. the problem began infrequently and i attributed it to possible slippery surface conditions. over the past year the problem has gotten much worse and happens frequently now. research indicates that this is a known problem and the subject of a recall for "snow" states - like dc and maryland which are just across the potomac river from where i live and use my suburban. this is the second serious brake issue with this vehicle. all three brake lines have been replaced over an approximate 18 month period two years ago as a result of sudden brake failure caused by corroded brake lines. this is also a well known problem (though not one i was aware of when my brakes failed and were repaired). my research indicates that many owners have suffered from these problems. the nhtsa should further investigate these problems and expand/initiate recalls for these problems.
Complaint filed: 2014-06-30
Components: AIR BAGS
tl* the contact owns a 2004 honda accord. the contact stated that the air bag sensor illuminated intermittently. the vehicle had not been diagnosed or repaired. the failure mileage was 87,500.
Complaint filed: 2014-12-23
Components: AIR BAGS
2003 honda civic. consumer states airbag light is on and it needs repairs. customer service stated the vehicle was not on the recalled list. *ta
Complaint filed: 2014-10-24
Components: STRUCTURE
tl* the contact owns a 2001 honda accord. the contact stated that the subframe on the passenger side of the vehicle was rusted. the vehicle was taken to an independent mechanic who stated that the subframe needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 85,000.
Complaint filed: 2015-08-07
Components: SERVICE BRAKES
my brakes felt spongy during a drive, after arriving at home and visually inspecting my brakes i pumped the brake pedal twice and the brake line ruptured which runs directly under the drivers seat. there is significant rust on all brake lines, i just want to make sure my rupture is recorded after reading ea11-001.
Complaint filed: 2014-08-22
Components: FUEL/PROPULSION SYSTEM
a rear-end collision caused the fuel tank to be punctured and resulted in a deadly fire when the fuel spilled from the trunk area past the rear seat and into the passenger compartment. *tr
Complaint filed: 2017-09-18
Components: STRUCTURE
i have owned my 2002 4runner since i bought it new in 2002. around 8,500 miles a year, and somehow my frame is completely rusted out. this is not normal, and now it won't pass inspection and is unsafe to drive. toyota bought the frames from a third party in japan which did not coat these frames properly. we undercoated the car for 5 years after buying it, and yet rust started showing up around 2009. we have taken care of the car, everything except the frame is perfect and clean. toyota is knowingly letting 3rd generation 4runners drivers drive their cars even when they're unsafe. they need to institute a buyback or frame replacement program. we don't know what to do now, because we can't drive or sell the vehicle, yet everything runs perfectly.
Complaint filed: 2017-04-26
Components: STRUCTURE
body paint on the honda accord is fading in patches across various areas of the vehicle. i was unsure of the cause of this issue until seeing photos online of other honda vehicles from that same time period with similar damage. websites blame the problem on honda's primer/paint from the period when the cars were manufactured. i believe the carmaker should cover the cost of repairs for the body paint.
Complaint filed: 2017-05-09
Components: SERVICE BRAKES
tl* the contact owns a 1999 chevrolet tahoe. while driving various speeds, the brakes would seize and release without warning when the brake pedal was depressed. in addition, the vehicle shook violently. the dealer was unable to duplicate the failure. the contact then took the vehicle to an independent mechanic who diagnosed that the abs failed and needed to be repaired. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 150,000.
Complaint filed: 2021-02-14
Components: STRUCTURE
part 69300-08011 rear left door latch with power sliding door malfunction causing a safety problem door remained opening and closing could cause passenger or items transporting to fall out of vehicle .it also caused battery to drain vehicle wouldn't start without being jumped even replaced battery with a new battery same thing happened . this part has become a problem in many of these 2004 toyota sienna mini vans . a safety recall need to be concidered.
Complaint filed: 2015-04-28
Components: ELECTRICAL SYSTEM
while the vehicle was at a repair facility for an unrelated issue the mechanic noticed an odor of burning plastic from the drivers side door panel. upon examination the mechanic found the front passenger window switch on the drivers master window control panel had melted and a hole fused through the side of the switch control unit. the mechanic removed the part however upon replacement of the part the replacement panel began to melt. *tr
Complaint filed: 2017-12-29
Components: UNKNOWN OR OTHER
about 3 years after buying my new dodge truck the dashboard started to fall apart, become brittle. its currently in complete pieces. the vehicle has always been in motion and has always been protected from the sun. i know there are a lot of cases just like mine. pictures will be available.
Complaint filed: 2015-03-26
Components: AIR BAGS
tl* the contact owns a 2003 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to service the vehicle under the recall was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2019-07-01
Components: AIR BAGS
2003 honda odyssey. consumer writes in regards to airbag inflator safety recall. *ld the consumer no longer owns the vehicle but, receives recall notifications. *js
Complaint filed: 2016-10-24
Components: SERVICE BRAKES
while driving on central street in hoffman estates, il the brake light abs light came on. also an alarm sounded. loss all brakes. we were just going to go on the highway 90. this could of ended up deadly. upon inspection by pep boys, it was the hydraulic brake booster has failed. the suv can not be driven until this part is replaced. i have new brakes on the suv. *tr
Complaint filed: 2016-07-07
Components: STEERING
tl* the contact owns a 2004 toyota highlander. while driving various speeds, the vehicle required greater effort to steer. while steering the vehicle, there was an abnormal noise. the vehicle was taken to an independent mechanic were it was diagnosed that the steering intermediate staff assembly needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 123,000.
Complaint filed: 2017-04-20
Components: POWER TRAIN
the clutch pedal assembly broke where it attaches to the vehicle. this is the second time this has happened. when i bought the card 21 months ago it was broken. i had it replaced by a mechanic with an oem replacement and it has now occurred again but in a different position.