vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2012-08-10
Components: STRUCTURE
i own a 2005 acura tl and purchased it new. i enjoy the car, however, noticed a crack that formed directly over the passenger's side airbag impression on the dashboard in august of 2011. the car had approximately 75,000 miles on it at the time, and has always been garage kept. i now have 83,000 miles on the vehicle, and the original crack that formed has now grown vertically from where the dash connects to the windshield all the way down to the glove box access. additionally, several other cracks have formed around the passenger's side airbag impression on the dash, and most recently, i have a crack that formed on the driver's side of the dash. i have owned three other honda/acura products, and have never experienced this issue before. i have contacted the dealer several times, and right now am in the process of having a regional manager review my case. even before hearing back from the regional manager, the dealer has already informed me that some "capital participation" will be required from me, and that the dashboard costs $1,850 not including tax. i am waiting to hear back what they will do for me, but based upon other comments from other tl owners i have seen on-line, i am not overly optimistic. obviously aesthetics are a factor in this case, but more importantly, i am worried about safety of any passenger that may be riding in my car. *tr
Complaint filed: 2002-07-29
Components: TIRES
5th wheel trailer, size 235/85r16 dot ado842w1200; checked air pressure that morning and it was fine. while traveling at 60 mph, the left rear tire tread separated. one day later, the right front tire tread separated. *akthere was damage to the trailer. *jg
Complaint filed: 2001-01-04
Components: POWER TRAIN
front axel broke in two while shifting from park to drive. dealer said they have never seen this before. if this were to have happened at highway speeds, we would have lost control of the vehicle.*ak
Complaint filed: 2001-07-31
Components: TIRES
steel belts separated across tire width. no known road hazards struck. *ak (dot number: w273wmb139 tiresize: p265-75r16)
Complaint filed: 2004-06-17
Components: FUEL SYSTEM, GASOLINE
i have a brand new 2004 corvette 1 1/2 months old with only 1341 miles on it. while driving home in rush hour dallas traffic on a very busy fast moving road, my engine died in the middle of the road. i could not restart the car was in a very serious situation risking the possibility of being rear ended. luckily a policeman came by and parked behind me to shield me from the traffic. if i had been on the freeway, i could have been killed. the gm dealer where i purchased the car (ray huffines chevrolet of plano) is acting like it is no big deal. they said it is the fuel pump they will replace it when they can get a fuel pump and if it happens again, to bring it back. if it happens again i would be on the freeway, i more than likely would not be alive to take the car back in. i drive 50+ miles a day to from work mostly freeway driving. i feel the dealership is trying to put my life in jeopardy. i want my money back and out of this car. in researching, i have found that 127,000 2004 corvettes have been recalled for steering problems. i was never advised of this when i purchased this car or of any fuel pump issues. i have purchased a brand new car every 3 years for the last 20 years i have never had a problem like this, especially with a brand new $50,000 car and i have owned 280zx, 300zx, rx7, supra, and lexus. i need help from gm or someone to resolve this. *jb
Complaint filed: 2004-11-10
Components: SERVICE BRAKES, AIR
rear brake pads/rotors: premature wear, at 25k. went to dealer they told me that it was my fault for using the brakes too much and that it was going to be $650 for parts and labor. went to a midas had them replaced for $250 and was told there that brakes should not wear out that soon on a new car.
Complaint filed: 1997-07-08
Components: STEERING
power steering goes out when there is heavy rain. manufacturer told owner that the problem was common. *ak
Complaint filed: 2012-11-13
Components: AIR BAGS
tl* the contact owns a 2001 ford explorer. the contact stated that the vehicle crashed into a tree and upon impact, all of the air bags deployed except for the front driver's side air bag. the vehicle was completely destroyed. the driver sustained neck and back injuries. the vehicle was not taken to a mechanic to diagnose the failure. the manufacturer was not contacted. the failure and current mileages were 101,000.
Complaint filed: 1999-02-01
Components: SUSPENSION
both front control arms failed.
Complaint filed: 2002-07-11
Components: SERVICE BRAKES, HYDRAULIC
consumer states the anti-lock brake light comes on intermittently. manufacturer notified, also the front brake and rotors have been replaced.*tt
Complaint filed: 1997-06-13
Components: VISIBILITY
while performing a visual inspection disovered a dark stain on windshield. *ak
Complaint filed: 2003-06-27
Components: POWER TRAIN
while driving the axle broke. *nlm the consumer hit a curb, and after getting the vehicle back from repair, the axle broke again. another service dealer found the axle needed more repair and also found the wrong parts were used. *scc *jb
Complaint filed: 1995-07-24
Components: SERVICE BRAKES, HYDRAULIC
holes in front brake rotors. *skd
Complaint filed: 2002-02-26
Components: POWER TRAIN
while driving speedometer suddenly started to read the wrong speed. consumer stated it bounced all over the place. at times consumer did not know exactly what speed she was traveling. *ak consumer states that the problem was solved but she was overcharged. *yh
Complaint filed: 2007-05-25
Components: SERVICE BRAKES, HYDRAULIC,EXTERIOR LIGHTING
the front brake on my harley fltri failed december 4, 2004 at 15933 miles. the brake light was sticking on. because of work and medical conditions i did not ride much for a while. the dealer rebuilt the master cylinder. because of work and medical conditions i did not ride much for a while. on november 18, 2005, at 20507 miles, i took the motorcycle back because the front brakes were again very soft. the dealer bled them. on october 26, 2006, at 22515 miles, i complained again that the front brakes were extremely soft. the dealer bled them again i think. no mention of it on the service report. on march 28,2007, i again complained of the front brake being extremely soft and now the brake light is sporadically sticking again. this is at 23261 miles. the dealer writes they serviced the front brake. they told me the mechanism was dirty and they cleaned it. on april 18,2007, at 23343 miles i again complained of soft front brakes, the brake light sticking, and also the fairing making a loud rattle. the dealer said there was no problem found with the brakes or the fairing. i later discovered the fairing had been installed incorrectly. i reinstalled it correctly and the noise was gone. it is now may 25, at 23600 miles, and the front brake is soft, sometimes no pressure a all, and the brake light is sticking for longer periods of time. perhaps soon it will stay on and the dealer will finally replace the master cylinder. or worse maybe i will get rearended because some one does not know i hit the brakes. or the brakes willl fail at the wrong time and i will run over someone else.
Complaint filed: 1998-02-04
Components: SEAT BELTS
seat belt failed prior to recall notice.
Complaint filed: 2002-01-16
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
the accelerator stuck and i applied the brakes but the car continued to go faster. the car continued to gain speed which resulted with the right side of the car going in the ditch. this caused the car to airborne. when the car landed it continued to plow forward for another 20 feet or so before stopping two feet from another ditch. i was applying the brakes the entire time with no results. both of the air bags deployed which caused injury to my hand and arm.*ak
Complaint filed: 2002-05-13
Components: SUSPENSION
vehicle is experiencing u-bolt problems and it is over weight. *yd
Complaint filed: 2009-08-05
Components: ELECTRICAL SYSTEM
tl*the contact owns a 2004 chevrolet trailblazer. while driving 60 mph, the instrument panel gauges blinked on and off, failed completely, and then returned to normal. there was no warning prior to the failure. the vehicle was taken to the dealer and they stated that the instrument cluster failed. the repair would cost $100. the vehicle is currently being repaired. the contact called the manufacturer and was informed that no compensation would be provided because the failure was not covered under warranty or recall. the failure mileage was 47,000 and current mileage was 47,500. updated 08/28/09 *bf updated 08/31/09.*jb
Complaint filed: 2004-06-04
Components: SUSPENSION,TIRES
consumer heard a noise in the front end when the brake pedal was depressed, when making right turns and when down hill. upon inspection of the front end by a mechanic it was determined that front driver side tire and front upper ball joint were loose. vehicle was then taken to a dealership who indicated that the ball joints were not loose enough to be replaced.*ak *nm
Complaint filed: 2000-05-29
Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
engine repaired eight times due to fuel pump, spark plug and oxygen sensor failures. yh
Complaint filed: 2009-06-05
Components: FUEL SYSTEM, DIESEL
tl*the contact owns a 1996 ford f250. the contact stated that the filter housing cracked and leaked diesel fluid from the top of the engine down into the vehicle. he was concerned that the leak could cause a fire. an independent mechanic assumed that the fuel pump was causing the leak. after the repairs were completed, the mechanic stated that the fuel housing cracked and caused the leak. the current and failure mileages were less than 230,000.
Complaint filed: 2007-11-29
Components: LATCHES/LOCKS/LINKAGES
rear hatch window dropped off hinges. *tr
Complaint filed: 2005-03-15
Components: SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
while driving, the engine blew out the first time on 10-04-04. it was replaced and it blew again on 01-21-05. the vehicle is on its third engine. *ak the key became stuck in the ignition, the vehicle shifted out of park. the consumer stated he has had transmissions and engine problems since he purchased the vehicle. the front wheel bearings were damaged. the fog light was inoperative. *jb
Complaint filed: 2005-08-12
Components: SUSPENSION
2002 mazda mpv tires wear out prematurely.***no answer required***. *mr tires have been rotated, balanced and aligned. there is obviously something wrong with the front end of the vehicle. *tt
Complaint filed: 2007-11-21
Components: VISIBILITY
tl*the contact owns a 1994 chevrolet c/k pickup. the windshield wipers have been working intermittently since 1996 and will not shut off by themselves. the vehicle has to be turned off and restarted. the failure was noticed while driving 50 mph. the vehicle was not taken to the dealer. the purchase date was unknown. the current mileage was 163,000 and failure mileage was 50,000. updated 01/14/08 *bf
Complaint filed: 2002-10-17
Components: ENGINE AND ENGINE COOLING
consumer states the "cpi" unit which is inside the engine doesn't work properly, gasoline and oil spread all over the engine, dealer has been notified, please provide further information. ts
Complaint filed: 2003-11-07
Components: SUSPENSION
the front suspension ball joint wore out prematurely on my 2001 dodge durango. *la
Complaint filed: 2001-05-09
Components: AIR BAGS
consumer hit a pole on the drivers side of the vehicle, and the driver's side air bag did not deploy, two injuries due to accident. *jb
Complaint filed: 1997-06-08
Components: SEATS
consumer complains that seat belt loops around seat latch, causing the seat to unexpectedly collapse.
Complaint filed: 2007-03-23
Components: SEATS
this happenned twice on my 2001 jetta. all of a sudden there was a spring lying on the floor, and i had no idea where it came from. also happend on my 2001 golf. worst car ever and very unsafe! *ak
Complaint filed: 2006-08-18
Components: SUSPENSION
dt*: the contact stated the vehicle's front suspension ball joint separated while driving 5 mph under normal road conditions. the vehicle drove down a driveway, made a quick right turn, when the right front end suddenly collapsed making a loud metallic sound. the vehicle would not move. a towing service was contacted and the left front end collapsed when the vehicle was put in reverse while attempting to place it on the tow truck. the vehicle was towed to the service dealer who determined that this problem may be related to an upcoming recall that was currently under investigation. prior to the failure, the contact experienced resistance in steering. the nature of the failure was permanent.
Complaint filed: 2004-07-15
Components: ELECTRICAL SYSTEM
after the ignition switch repair was performed nhtsa recall 03v423000. the car was in worse shape than it was before. honda refused to repair the car, despite the fact that the vehicle was fine when it was brought into the dealership. *jb
Complaint filed: 1999-07-27
Components: STEERING
when driving at any speed and making any type of turn, the steering wheel is jumping and consumer almost lost control of the vehicle. *ak
Complaint filed: 1997-09-12
Components: ELECTRICAL SYSTEM
vehicle was parked and caught on fire without any notice, the fire was located under the hood. *ak consumer stated horn shorted and alerted consumer.*jb
Complaint filed: 2003-05-28
Components: SERVICE BRAKES, AIR
abs pump failure resulting in loss of abs braking ability. abs pump remained on after even after igniton was shut off. had to remove abs fuse to get abs pump to shut off
Complaint filed: 2007-09-24
Components: AIR BAGS
customer states that the srs light on his 2002 honda crv. mechanic stated the battery needed to be replaced. when replaced the light stayed on. mechanic determined it was probably a wiring harness malfunction. *kb the consumer stated a recall had been issued for his make, model and year vehicle, however his vehicle was not included in the recall. *jb
Complaint filed: 2007-09-05
Components: STRUCTURE
tl*the contact owns a 2000 hyundai sonata. the contact stated that the front subframe of the vehicle is completely rusted from the inside. the dealer suggested that he call the hyundai dealer. hyundai has been unable to correct the failure. the vin was invalid. the current mileage was 112,000 and the failure mileage was unknown.
Complaint filed: 2008-10-24
Components: POWER TRAIN
purchased 2002 odyssey in dec. 2001. i paid over $31,000 including a 6yr 75,000 warranty. when i received the recall notice back in 2004 the odyssey only had 13, 460 miles on it and because it was shy 1300 miles, the dealer refused to install a new transmission they only installed some jet kit. they performed a transmission flush at 17180 miles than again at 29435 because i complained that it was shifting hard. that was 2 transmission flushes in less than 2 years, when their maintenance specifications supposedly is to be replaced at 45,000 miles than again at 75, 000. and the honda corporation does not want to admit that there is a design flaw, come on there is over 500 people on the nhtsa site just looking to have a $35000 piece of scrap metal parked at the home for no reason because we just have money to throw away like that, i use to have pride of honda ownership, now all i feel is ripped off. i have 5 kids and in their lifetime i do not think that i have spent $35000 dollars on them and they won't leave me stranded at 63, 600 miles with out a means of transportation for them. what a rip off, of that $35, 000 that i have invested in their corporation, they do not even have the common courtesy to pick up the cost themselves . what cowards, people work hard for their money and we are transporting kids, i have 5 kids, 4 are under the age of 6, including a set of twins. what are they waiting for? for someone to lose the life of a child or two. this is ridiculous, that so many people are experiencing the same issue and yet they are only willing to put the cost of 50%. haven't we already invested enough not to mention the stress of driving a car in fear of loosing your life! *tr the vehicle failed to accelerate from 2nd to 3rd gear. the consumer was informed the transmission had failed. updated 11/18/08. *jb
Complaint filed: 1995-01-04
Components: FUEL SYSTEM, GASOLINE
when accelerating cycle will stall with no warning. fuel pump performing erratically. please describe detail. tt
Complaint filed: 2002-03-18
Components: SUSPENSION
while driving, consumer states that the vehicle began drifting, consumer then made a correction and lost control of the vehicle, one person was injured in the accident, shortly after the accident the dealer found some alignment problems. *slc
Complaint filed: 2000-07-27
Components: VISIBILITY
windshield angle is so severe that it illuminates dashboard into windshield, this makes windshield very dark so consumer cannot see road at all. all he can see is the dashboard. took to dealer , and there is nothing they can do, it's the design of vehicle. *ak
Complaint filed: 2010-06-23
Components: SUSPENSION
tl* the contact owns a 2000 fleetwood american tradition rv. the contact stated the chassis ball joints had failed. there was also unknown grease leaking from the ball joints. the ball joints were replaced and the manufacturer provided assistance by covering the labor charges. within 11,000 miles, the ball joints failed a second time. the manufacturer advised they would send the ball joints at no charge but would not assist with labor charges. the contact was awaiting a decision from the manufacturer of the chassis itself to determine if any assistance would be provided with labor charges. the contact stated he believes the failure should be recalled. he has spoken to several owners of the same make and model vehicle who have experienced the same exact failure. the failure mileage was approximately 67,000 and the current was unknown. updated 10/27/10. *lj
Complaint filed: 2005-09-29
Components: ELECTRICAL SYSTEM
2000 ford focus. radio started turning itself on and off about 3 months ago. a/c started doing same this about 1 month ago (on same panel on dash). now a/c will not work at all, but radio continues to turn itself on and off whether car is running or not. *nm
Complaint filed: 2007-10-24
Components: STRUCTURE
power lift gate unexpectedly closes upon opening and has closed on the person standing there. and has on occasion not repelled back after making strong contact with the person standing there. as a result, the individual had to quickly squeeze their way out while the lift gate continued to close completely. *tr
Complaint filed: 2005-09-18
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
timing chain broke at 60k miles. destroyed valves. also ignition switch broke at 45k miles. *nm
Complaint filed: 2001-07-12
Components: EQUIPMENT
air conditioner problem- had 4 separate leaks in 4 seperate places, o'ring,compressor switch, and evaporator switch. master cylinder leak, oil would leak all over the ground and engine. stall while driving- car would cut off suddenly and without warning
Complaint filed: 2005-03-21
Components: SEAT BELTS
driver's shoulder belt and both rear shoulder belts are twisted, and unable to be retracted. vehicle was taken to the dealer, who d replaced one of the shoulder belts, and untwisted the others. currently, problem recurred. *ak
Complaint filed: 2008-02-19
Components: POWER TRAIN
differential went out when driving suv rear axle grinds chatter. *tr
Complaint filed: 2011-04-11
Components: SUSPENSION
tl* the contact owns a 2002 ford taurus. the contact stated that as the vehicle was started, the rear driver side coil spring fractured. the contact did not contact the dealer or manufacturer to report the failure. the vehicle was not repaired. the failure mileage was 161,000.
Complaint filed: 1999-12-23
Components: SERVICE BRAKES, HYDRAULIC
i'm am having problems with the anti-lock braking system. now the rear abs system is not working properly. no the rear wheel will lock up intermittently when the brake is applied with a reasonable amount of pressure. in the past the brake has ben really predictable. but know the rear brake locks up with the least amount of pressure. *ak
Complaint filed: 1998-09-29
Components: STRUCTURE
pe95047; driver's door hinges rusted and pulled away from the body of the vehicle which may cause the door to fall off. *ak
Complaint filed: 1999-12-21
Components: AIR BAGS
while driving 45 mph had a direct frontal impact, and driver's airbag deployed partially and did not protect the driver. passenger's airbag did not deploy, which did not protect the passenger in this crash. no previous problem with the airbag system. *ak
Complaint filed: 2002-01-08
Components: ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
while driving smoke emerged from exhaust. also, engine light illuminated on dash and temperature gauge immediately went from cold to hot, causing head gasket to blow out. *ak
Complaint filed: 2009-10-06
Components: STEERING
2004 chevy malibu. numerous dealership visits on 'noisy' steering. after warranty goodyear found $610.00 intermediated steering shaft problem. noisy again in steering : steering column went out! another $900.00 bill. i want reimbursed and a recall on this problem. *tr
Complaint filed: 2007-07-11
Components: POWER TRAIN
tl*the contact owns a 2003 mercury mountaineer. while driving 65 mph, the contact noticed smoke coming from the front and rear of the vehicle. she then heard a loud bang and the steering wheel began to shake. the vehicle lost power, but did not shut off. the vehicle was towed. the ford dealer diagnosed the vehicle as needing the front end differential replaced. the vehicle was repaired, but the failure recurred when the contact picked up the vehicle. since then, the front end differential has been replaced five times. the ford dealer was unable to diagnose the cause of the continuous failures of the replacement part. the contact also stated that the rear liftgate is cracked. a valid vin was unavailable. the current mileage is 64,000 and failure mileage was 60,000.
Complaint filed: 2006-01-11
Components: EXTERIOR LIGHTING
replaced, again, the passenger side headlight bulb. i just replaced the driver side three weeks ago, again. this is getting to be too expensive as the bulbs cost $14 each. not to mention that i may get stopped by the police and cited for not having a working light. there must be something defective with the headlight unit because i have changed the bulb too many times. *jb
Complaint filed: 2013-08-16
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
according to investigation pe 05-055, the issue with the hazard switch for 2002 olds alero's was going to be updated to a recall (recall 03v327000) but it never was. since it was never updated to a recall, i never received notification and also gm is refusing to honor replacing the part. please assist is correcting this issue. *tr
Complaint filed: 2002-04-08
Components: STRUCTURE
firewall that steering is mounted to had rusted, making it impossible to steer vehicle. contacted dealer, parts could not be replaced.*ak
Complaint filed: 2007-04-26
Components: POWER TRAIN
2001 buick lesabre/transmission tore up 2007/i have talked with several other people and they told me that this should not have happened. i have always had my car serviced regularly/complete service everytime/all fluids. i have had to have it rebuilt at a cost of $1200.00. a car such as this is not considered to be old at today's standards and for a transmission to tear up completely-to say the least i have questions. *tr
Complaint filed: 2005-06-20
Components: SUSPENSION
2000 chevrolet silverado developed a vibration in the front end while driving at 55 to 60 mph.*mr the vibration transmitted to the steering wheel while driving. the consumer explained that this condition could occur 5 miles apart or 20000 miles apart. *nm
Complaint filed: 2011-06-08
Components: POWER TRAIN
i bought a used 2004 nissan maxima se and i'm having problems the jerking, thrusting forward and the bad down shifting. i took the car to the nissan dealership act like they never heard of a problem before and they said the transmission needed a flush ($200), so i did, it continued kicking. i took it back to nissan they drove it and told me it need motor mounts ($2,000), i got the motor mounts replaced at local auto shop. they have no problem wanting me to spending money on diagnosis the problem, when they know what the problem is. the transmission is a recall issue they don?t want to make public. i?m very disappointed in nissan. i?ve had 2 altima, i have a 1997 max and never had major issues (i drive that more than the new car) and i have a 2004 armada, i would not recommend them to anyone any more. they pride themselves in not selling lemons.well i got one! i don?t understand how i can have 1997 max and not have transmission problems and new model car 2004 and having all these issues. i cannot afford a $3,800 transmission and a new set of $500 motor mounts.another problem i've had with this car is the a/c keeps going out.there is no leaks in the lines but there is something wrong with the a/c pump so i was told by a local repair shop. *tr
Complaint filed: 2002-02-13
Components: LATCHES/LOCKS/LINKAGES
front door latches faulty. to lock doors handle must be held up, driver's door was first to experience problem. i would notice door partially open some morning and i thought someone was messing with the car. though always extremely careful about locking, i became even more so. problem persisted, approx. 1 month later passenger door began experiencing same problem. now it is extremely difficult to get doors to latch when locking. when turning corner passenger door did not open but unlatched enough to cause warning lights to come on.
Complaint filed: 2007-10-11
Components: AIR BAGS
email concerned that the airbags in his 2002 dodge ram truck failed to deploy in a 25 to 30 mph accident. *kb
Complaint filed: 2003-08-20
Components: ELECTRICAL SYSTEM
i picked up my car on february 24, 2003 at night. the next morning i was testing the cd player in the car and it wouldnt work. so i brought back the car for the first time. they said they had to fix something with the computer. about 1 month later my wife was driving my 2 month old son and the car stalled in the middle of the highway. while i was trying to bring it into saab it stalled another 2 times. they said they have to replace some computer. about 1 month later i started noticing that i was having serious pickup issues. for example, if i was accelerating after a red light i could hit the gas as hard as possible and i still wouldnt move for a solid 2 seconds. this almost became disastrous when a truck nearly hit me because i couldnt move the car. again i brought the car in and again they replaced some computer. this time they said it was an issue with the fuel injector so they replaced the entire computer. now about 2 weeks later the car seems to be having the first stages of the same problem. im trying to get out of my lease but saab says they believe my car is fixed. *ak
Complaint filed: 2002-02-28
Components: ENGINE AND ENGINE COOLING
consumer was sent a recall notice 01v348000 at beginning of the year. consumer has been to several dealerships and has not had vehicle serviced.*ak
Complaint filed: 2001-01-04
Components: FUEL SYSTEM, GASOLINE
fuel pump inside the tank failed. nlm
Complaint filed: 2002-08-07
Components: POWER TRAIN
when vehicle is "warm" and idling clutch will continously slip. clutch was replaced in 01/02, and problem began again after 2,000 miles. consumer very concerned about safety in traffic.*ak
Complaint filed: 1995-11-28
Components: SERVICE BRAKES, HYDRAULIC
after resting brake vacuum system drops in pressure and bleeds on inclines.reverse incline braking does not stop properly.mfr aware v6 have this problem/no fix.
Complaint filed: 2002-04-17
Components: SUSPENSION
jeep pulls to the right, can't be fixed. caster camber out of spec. dealer tried to tell me chrysler designs the vehicle to pull to the right, when i didn't believe that, they told me it was the crown on the road. nlm
Complaint filed: 2011-01-25
Components: SERVICE BRAKES, ELECTRIC
passenger vehicles left side rear brake hoses damaged, brake fluid leakage. *tr
Complaint filed: 2003-08-01
Components: FUEL SYSTEM, GASOLINE
in december 2002 consumer noticed fuel leaking from the filler valve. the vehicle was taken to the dealer on 1/30/2003 who replaced the filler valve and the gas tank. the consumer fells they should be reimbursed for the expenses. *ak *cb
Complaint filed: 2005-02-16
Components: STEERING
while making a left turn at a low speed the steering wheel locked up and could not be turned to the right without using excessive effort. *ak once the steering wheel was turned to the right it would jump back to the left casing a sudden change in the vehicle's direction. the vehicle was towed to the dealer. *nm
Complaint filed: 2009-12-14
Components: EXTERIOR LIGHTING
lights just turn off for no reason. *tr
Complaint filed: 1995-02-16
Components: FUEL SYSTEM, GASOLINE
fuel pipe leak. *ak
Complaint filed: 2013-12-02
Components: ELECTRICAL SYSTEM
on my way home, my wife car start to run roughtly and see smoke coming from motor hood, look for a place to stop safely and open the hood, fire was all over, wires harness was burning and other insulate materials, i get from my trunk the fire extinguisher and spray on the fire, luckely i was driving my wife car. i know many cars of that year have the same problem and mercedes do nothing to fix the problem, my car was always in our garage. what can i do to fix the problem, i ear it will cost more than $ 3,000 replace the wire harness. *tr
Complaint filed: 2002-09-26
Components: VISIBILITY
the consumer states that there is a distortion on the windshield . contacted dealer and the dealer is not willing to do anything. the consumer states that the objects appear larger and smaller when you line your line of sight shifts from the clear areas to the distorted areas. the dealer replaced the glass once with the identical windsheild and now claims that the degree of distortion is normal for camaros, and sees know reason to improve. *scc
Complaint filed: 2002-01-03
Components: AIR BAGS
on several occasions, the service air bag light illuminated, the dealer installed sop derm to solve the problem, but problem still existed, dealer then told consumer that the driver's side air bag was bad. consumer adds that the work order stated that the air bag was checked per govt. mandated electronic control module from replacement recall *95c72, manufactuer was contacted. *tt
Complaint filed: 1996-08-26
Components: ELECTRICAL SYSTEM
an electrical short in the ignition switch, causing smoke to come out of the steering column. please describe.*ak
Complaint filed: 2000-11-29
Components: ENGINE AND ENGINE COOLING
exhaust manifold bolts are failing, causing exhaust leaks. this is a well known and documented problem (tsb94041) that any mechanic will attest to. total repair is 800.00 for both sides. nissan refuses to offer any help in the matter. carbon monoxide may enter the vehicle if it is not fixed. *ak
Complaint filed: 2005-02-14
Components: STEERING
sudden loss of power steering, occuring while turnig. *ak
Complaint filed: 2006-09-20
Components: SERVICE BRAKES, HYDRAULIC
rear brake rotors warped, grooved and worn beyond repair at 49,000 miles. i was told that it was my driving "style" by the mazda dealership that probably caused the excessive wear. however, the front brake pads have plenty of life left in them and the rotors are smooth as can be (i even checked the inside). my car has a manual transmission and my wife and i commonly "downshift" to control engine speed. my driving style has given me longer braking system life on cars i drive and have driven. i have always noticed the excessive brake dust on the rear wheels of my car and on others on the road since i bought the car in march 2004, and thought it odd since most braking is done by the front wheels. i have spent many hours cleaning the brake dust from my rear wheels, so i know. unfortunately, it never clicked in my head that the brake rotors were being carved up. i understand that this is a wear item and not covered by warranty, but is it not common in the industry for the pads to wear out much before the rotors? i think there is cause to research this further. i am disappointed in the two mazda dealerships that have done all my oil filter changes and half of my tire rotations, to have never mentioned any brake wear before. other than that, so far, this is an exceptional automobile. *nm
Complaint filed: 2010-07-28
Components: VISIBILITY
the front driver side and passenger doors both have electrical windows, both window motors have gone out, they were stuck down. in june 2010 the back passenger window motor has done the same, it is stuck rolled down. *tr
Complaint filed: 2003-05-16
Components: ENGINE AND ENGINE COOLING
the engine shook while driving . *nlm
Complaint filed: 2004-07-03
Components: SERVICE BRAKES, HYDRAULIC
this complaint is for the 1999 chevrolet monte carlo. a pulsation was being felt when the brakes were applied (even on dry pavement). the fear is that this defect may cause a future crash. what i eventually discovered is that the ringed gears the wheel speed sensors detect vehicle speed with had cracked. first the left side near 50000 miles; later the right side near 68000 miles. the gap from the crack is sending the abs computer false speed signals. the abs computer does not give a warning code for this. it "acts" as if trying to stop on ice, even though the pavement is dry (i.e. pulsations in pedal). my temporary fix for the moment was to disconnect a connector for the abs system to cause the abs to shut down and allow non-abs braking. since the fix will be in the hundreds of dollars, i'm hoping for a safety recall. the ringed gear is clearly a defective part.*ak
Complaint filed: 1994-06-01
Components: VEHICLE SPEED CONTROL
vehicle suddenly accelerated from parked position, resulting in an accident/injury. *aw
Complaint filed: 2004-06-14
Components: SERVICE BRAKES, HYDRAULIC
while driving 35 mph driver applied the brakes and the rear brakes locked up. driver was able to control the vehicle. *ak the vehicle has been repaired. *nm
Complaint filed: 2005-12-03
Components: POWER TRAIN
my transmission has a delay start/harsh engagement and slips when accelerating car is a 2002 lincoln ls v8. model and make doesn't include ls only blackwood. *jb
Complaint filed: 2000-07-20
Components: TIRES
vehicle 1998 gmc suburban: when driving on the highway at 65-70 mph one rear firestone steeltex radial tire blew out, causing loss of vehicle control/ collision which resulted in one fatality. tire size r4slt245/75r16, dot number v611b1a377. *ak
Complaint filed: 2001-03-20
Components: AIR BAGS
consumer was rear ended by another vehicle at approximately 40 mph, and was forced into a vehicle ahead of her. airbags failed to deploy. please provide any additional information.*ak
Complaint filed: 2006-12-19
Components: ENGINE AND ENGINE COOLING
we bought a 2000 toyota corolla ve in september. it has the base 1.8l engine and automatic transmission, and about 63,000 miles. one thing the seller didn't tell us was the car was an oil burner. now here's the kicker. on hot or cold, as in 10 f cold, starts, there is no smoke or odor. there are no drips, puddles, or splashes in the engine compartment or on the ground. i had a service garage look at it and they said the compression was equal across all four cylinders and well within manufacturer??s tolerances. the local toyota dealer claimed the rings were bad. the car is, however, going through about a quart of oil every 250 ?? 300 miles. i switched to 10w ?? 40 from 5w ?? 30 and dumped some restore in the crankcase, but no change. checking with several auto and toyota forums indicates this is a widespread problem with corollas. *nm
Complaint filed: 2005-01-24
Components: POWER TRAIN
consumer complained about a transmission problem. consumer had transmission replaced on 3 separate occasions. consumer contacted the manufacturer, who offered a gmc loyalty certificate in the amount 0ff $1000.00 towards a new vehicle purchase. *ak the consumer stated that her transmission was removed 6 times and replaced 3 times. the transmission slipped and the vehicle stopped. gm was uncooperative to resolving the transmission problem. *tc
Complaint filed: 2009-03-24
Components: ELECTRICAL SYSTEM
tl*the contact owns a 2004 chevrolet venture. while driving approximately 60 mph on normal road conditions, the speedometer and temperature gauges displayed inaccurate readings regardless of the speed being traveled. the failures occurred without warning. an independent mechanic stated that the cause of the failure was related to the instrument panel cluster, which required replacement. the vehicle has not been repaired. the vin was unknown. the failure mileage was 75,000 and current mileage was 80,000.
Complaint filed: 2002-04-12
Components: ENGINE AND ENGINE COOLING
engine oil pressure drops to the low mark on the gauge with engine in gear, at operating temperture with a/c off.*ak
Complaint filed: 2008-11-25
Components: POWER TRAIN
no event leading to failure. 1. transmission jerking into 1st gear when starting to drive. happens 70% of time, especially when going from reverse to first. no repair has been made at this time. 2. right front side shaking and rattling, need new struts at 60,000 miles. repair taking place next week. 3. continual excessive tire wear, 60k tires get 30-35k miles. car will not stay in alignment. 4. huge bang from back of car then smoke coming out of the radio - bose radio and amp system is blown. digital radio system appears to turn on but no sound. not repaired yet, nissan dealer says i'd need to pay for replacement and diagnostics. 5. replaced half axles and u-joint at 58k miles. *tr
Complaint filed: 2005-05-02
Components: POWER TRAIN
at 49,000 miles, my check engine light came on. took to dealer, they said it was a leak in the seal of my fuel tank. replaced tank, after sending for 3 and they sent wrong one. cost 868.00. day after i picked up car, i was on a busy highway and the car lurched into neutral and i pulled to side. would not go in any gear. towed to dealer, was told that the transmission went. worst case 3500.00 rebuilt one is 1600.00. will try to have chrysler pay as there are so many of the same problems
Complaint filed: 2012-03-14
Components: SERVICE BRAKES, HYDRAULIC
when car sits in cold weather climate brake pedal gets hard and locks up. loosing the ability to come to a stop. it usually happens when car has been sitting for a few hours in weather below 20 degrees. it's a common issue with nissan owners having problem with nissans faulty brake vacuum valve. *tr
Complaint filed: 2010-04-29
Components: FUEL SYSTEM, OTHER,VEHICLE SPEED CONTROL
i have a 2000 bmw 323i the car suddenly de accelerate in highway speed this already happens twice the car is already in the service twice and they replaced the throttle sensor cost $800. this month happen again while driving back from work in the freeway the car suddenly de accelerate and almost got into a accident. i check online and a lot of people having problem in this car. need help. *tr
Complaint filed: 2012-06-28
Components: SEAT BELTS,VISIBILITY/WIPER
tl* the contact owns a 2005 chevrolet trailblazer. the contact noticed a burning odor and smoke coming from the front passenger side door. the vehicle was taken to the dealer for diagnostics where the technician advised that the power window module was melted and would have to be replaced. there was an investigation under nhtsa action number: ea12004 (visibility:power window devices and controls electrical system) for the 2006-2007 models that could possibly have been related to the failure. the vehicle was not repaired. the contact also experienced a failure with the rear driver side seat belt. the passenger became trapped by the seat belt when it would not unlock. the contact had to cut the seat belt in order to release the passenger. the seat belt was repaired. the approximate failure mileage was 102,000.
Complaint filed: 2003-07-17
Components: STEERING,SERVICE BRAKES, HYDRAULIC
the vehicle vibrates while driving. vehicle was taken to the dealer, who tightened the tie rod bolt and adjusted the brake cable. *ak
Complaint filed: 1999-06-22
Components: VEHICLE SPEED CONTROL
consumer experienced sudden acceleration while driving, transmission was placed in reverse and vehicle just accelerated, resulting in loss of control/crash. *ak
Complaint filed: 2007-02-11
Components: POWER TRAIN
no events leading to transmission failure needs replacing. *nm
Complaint filed: 2004-03-08
Components: STRUCTURE
consumer experienced cable failures and sudden tailgate drop. *ph *mr
Complaint filed: 2003-07-16
Components: SERVICE BRAKES, HYDRAULIC
while applying the brakes abs braking system lightwill appear on the dashboard. *ak
Complaint filed: 1997-10-03
Components: SERVICE BRAKES, HYDRAULIC
when trying to come to stop the abs system will intermittently kick in at low speeds, causing the vehicle to collide. the dealer has been notified. *ak
Complaint filed: 1997-10-22
Components: VISIBILITY
design of the sideview mirrors cause visibility problems.
Complaint filed: 2005-08-29
Components: POWER TRAIN
the transmission started going out on my 2001 saturn sl1 (automatic), which only has 53,000 miles on it. a saturn service agent accidentally (i think) told me that the valve body "tends to go out" in that model. a local transmission specialist has verified that, and is repeatedly repairing transmissions on this model. *jb
Complaint filed: 2012-08-23
Components: SERVICE BRAKES
tl* the contact owns a 2000 holiday rambler ambassador. the contact stated that while driving at various speeds, burning fumes were emitted into the vehicle and the abs warning lamp illuminated. the vehicle was taken to a dealer who was unable to diagnose the problem. the vehicle was not repaired. the manufacturer was made aware of the failure who did not offer any assistance. the failure mileage was 42,000. the vin was not available.
Complaint filed: 2006-08-21
Components: ELECTRICAL SYSTEM
august 12, 2006 our 2002 saab 9-5 sportwagon caught fire. returning home from vacation the check engine light displayed. information in the owner's manual and a phone call to our saab dealer lead us to believe that the car was safe to drive. as we approached the toll plaza in mays landing, nj the car stalled and began to smoke. we evacuated the car. toll personnel extinguished the fire and summoned the laureldale fire company and the nj state police. the action taken by the toll personnel prevented a potential disaster. the car was towed to an impound lot in egg harbor ctiy, nj . after a few hours we were able to arrange fora rental to transport us and our vacation baggage home. at this time we did not know the extend of damage to the car other than it could not be driven to our home and it was a saturday. the closest saab dealer in cherry hill, nj was not open for service calls. we arrived home 5 hours later than expected with a rental car that cost $125/day and $0.20 a mile + gas. we droveback to nj in the morning to return the rental because we did not want to incur any unnecessary expenses. sunday august 13 we traveled back to galloway, nj to return the rental vehicle. this fire should not have occurred and saab should pick up any expenses relating to a car fire of a 2002 vehicle with 59,518 miles. the car has been repaired, we picked it up from the dealer in cherry hill, nj august 19, 2006. repairsr were covered by saab along with the towing to the dealership. the failure of two ignition cassettes caused a fire in the catalytic converter, damaging the converter, exhaust pipe, and mounts. saab has not explained why the mechanical failure caused the fire and has given us no assurance that it will not happen again. saab has declined to pay the additional cost we incurred which total less than $500.00 we filed a complaint with saab customer service and a claim with our insurance carrier.
Complaint filed: 2007-08-27
Components: TIRES
purchased (4) summit radial trac plus high performance tires. had (2) tires fail within (2) months with less than (2,000) miles. both tires had identical blowouts in a radial direction. the tires were properly inflated had no puncture marks. *tr
Complaint filed: 1998-07-09
Components: TIRES
firestone tires blew out.
Complaint filed: 2002-11-04
Components: STEERING,ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
injector pump failure cause loss of engine running, near total loss of steering and brakes. dt
Complaint filed: 2001-07-26
Components: VISIBILITY
your campaign number is 98v150001. gmc fails to recognize my truck as part of this recall. however, i have problem you described in your campaign. *ak
Complaint filed: 1995-11-21
Components: ELECTRICAL SYSTEM
wiring harness which goes from vehicle body into door shorted out, resulting in a fire. *ak
Complaint filed: 2005-03-15
Components: VISIBILITY
defroster works intermittently. when the consumer gets the defroster to come on it does not clear the entire windshield. while driving on the highway, it stops working. consumer has to pull off of the highway and wait for it to start working again. *ak manufacturer was notified, but not willing to do anything. *tt
Complaint filed: 2003-12-22
Components: POWER TRAIN
while driving vehicle's transmission caught on fire. *mr the consumer stated the transmission was slipping, so she placed the vehicle in low gear which resulted in a fire that had spread throughout the vehicle. *sc *jb
Complaint filed: 2002-03-07
Components: EQUIPMENT
both air conditioner and radio had stop working suddenly. consumer believed it was an electrical problem had contacted dealer,and they could not determine what had caused the problem. please provide more information.*ak
Complaint filed: 2010-07-18
Components: SERVICE BRAKES, HYDRAULIC,STRUCTURE
2001 gmc sierra 2500 hd diesel with allison trans, while on vacation 800 miles away lost all brakes (front and rear) nearly killing people. found brake line bust at the fuel tank (which was full) excessive corrosion on all brake lines and under carriage of this truck less than 50k miles. this is the third time first had all rotors fail at 20k, dealer reluctantly replaced only by forcing the issue (under warranty) then at 36k line bust at master cylinder (front and rear) corrosion, $500 , then the line after that one to the proportioning valve another 500 to fix, the front hubs replaced two times at 300 each bad wheel bearings and corroded hubs, now rear line at the tank area, truck has 49k miles never in salt/snow, washed reg. yet underside looks like a junker. this truck has been a disaster since day one! antilock brakes 3x, rotors 2x calipers once, brake lines 3 x and this is before 40k miles!!! , only thing that saved us from the mortuary was fast acting on my part , and throwing it in one on the trans, which i suspect is next. who do you have to run over before there is a recall? gm is junk! i suggest all gm truck owner check under for corrosion as they use crap material in making their trucks. heavy duty my [xxx] ! information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2002-09-11
Components: WHEELS
while driving all four rims bent without being hit.it was caused by material that rims were made, being so flimsy.common problem. dealer contacted.*ak
Complaint filed: 2003-06-26
Components: ENGINE AND ENGINE COOLING
1999 kia sportage 4dr ecm trouble code 171 - left bank lean. dealership has had vehicle for over a week and is not able to fix. *ak
Complaint filed: 1995-12-14
Components: POWER TRAIN
while vehicle was warming up in park position , gear selector went from park to reverse causing vehicle to back up into a building. please describe details. tt
Complaint filed: 2000-10-12
Components: SERVICE BRAKES, HYDRAULIC
the left front abs sensor was replaced. *cj
Complaint filed: 2003-04-03
Components: STEERING,ELECTRICAL SYSTEM,STRUCTURE
dashboard lights flickered and the exterior window molding needed to be replaced. the left side of the steering wheel rotted to the point the metal bar could be seen. mr.*ak
Complaint filed: 1998-04-28
Components: STRUCTURE
water leaks through the floor continuously.