vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2012-05-02
Components: ENGINE AND ENGINE COOLING
tl* the contact owns a 2000 nissan altima. the contact was driving 45 mph when the check engine warning light illuminated. the vehicle was taken to the dealer where the dealer confirmed that the catalytic converter failed and needed to be replaced. the manufacturer was contacted but the vehicle was not repaired. the vin was unavailable. the failure and current mileages were unknown.
Complaint filed: 2010-02-17
Components: ENGINE AND ENGINE COOLING
i own a 2005 chevy colorado. it has only 86,000 miles and the head and intake valves and cylinders need to be replaced. i did some research and many people are complaining of the same thing from 2004-2005 models. the total cost for me to fix this is 1,600. gm knows they messed up with the 2004-2005 inlive 5 engines, that why in 2006 they had different intake valves installed. my dealer said that gm told them to fix the valves and seals and springs, but that is not helping the status. so then they were told to replace the head which cost around $800. could some one please help me with this? i don't see how a company can noticed they did something wrong but not help to fix the problem. i have also heard several stories that the intake manifold cracks on some trucks, who has ever heard of that? i asked 2 people who have worked on cars for over 30 years, they have never heard of that happening. please advise. *tr
Complaint filed: 2011-08-24
Components: VISIBILITY
tl* the contact owns a 1996 mercury cougar. the contact stated that the climate control adjuster failed. as a result, the blower would only function on high and the contact was unable to adjust the defrost system. the vehicle was taken to an authorized dealer to have the failure diagnosed, but they were unable to duplicate the failure. the vehicle was not repaired. the approximate failure mileage was 61,000 and the current mileage was 62,000. the vin was unavailable. updated 05/24/12*lj
Complaint filed: 2013-04-03
Components: SUSPENSION
i rotated the tires on my car in march and seen that both rear coil springs where broke . (the front with the shields are good .) sorry about sending it twice . *tr
Complaint filed: 2013-06-25
Components: VEHICLE SPEED CONTROL
purchased vehicle used several weeks ago. while performing fine during test drive, within hours vehicle developed issue where it attempts to surge forward while braking (at stop light, in driveway, etc.) which has almost caused numerous accidents. other times, when pressing the gas pedal, the car hesitates and almost stalls before accelerating, causing dangerous conditions at highway speeds. brakes inspected and are perfect as is fuel pump, fuel injectors, engine, etc.; mechanic suggested that this is related to a recall volvo issued in 2006 regarding the electronic throttle module. volvo informed me that it is no longer honoring this recall. *tr
Complaint filed: 2003-05-04
Components: VISIBILITY
on several occasions my 1998 gmc yukon windshield wipers stopped working. the first time i was on the interstate towing a 23 ft. boat! i know gm has recalled many vehicles for this problem but they did not include 1998 models! please make them fix the whole problem before a lot of people die! i almost took out three vehicles before i could get over on the shoulder! i've fixed my yukon already because it was to dangerous to drive but gm is still dropping the ball! *jb
Complaint filed: 2002-02-22
Components: TIRES
goodyear is replacing these tires on 15 passenger vans. our van has the identical chassis and tires, but goodyear ignores them. please help. we travel to art shows with as much or more weight then a passenger van. most of our travel is at interstate speeds. any suggestions?*ak (tiresize: lt245/75r1)
Complaint filed: 2006-12-08
Components: FUEL SYSTEM, GASOLINE
began smelling odor of raw fuel inside of my 2002 subaru impreza. after a short research i found it to be a common problem during cold weather. contacted a dealer and was told that it is not covered under warranty or recall. *jb
Complaint filed: 2002-01-29
Components: ELECTRICAL SYSTEM
while driving a malfunction occurs within instrument panel which causes gauges to operate erratically. when this problem happens driver cannot determine functions of vehicle. please give any further details. *ak
Complaint filed: 1997-12-12
Components: POWER TRAIN
while driving along at 25-3m mph in rain, and after engaging 4-whhel drive, vehicle flipped over on its top.
Complaint filed: 2001-07-25
Components: TIRES
i have had 3 lt235/85r16 bridgestone tire failures in 2 years,all were catastrophic!*ak (dot number: 7b9jpua tiresize: lt235/85r1)
Complaint filed: 2000-08-06
Components: POWER TRAIN
manual transmission exhibits unsafe shifting characteristics: dificult to shift from 1st to 2nd gear without getting hung-up in neutral, sometimes drops from higher to lower gear unexpectedly. *ak
Complaint filed: 2008-10-31
Components: ENGINE AND ENGINE COOLING
tl*the contact owns a 2000 saturn l-series wagon. the contact stated that the timing chain slipped on the vehicle. the recall for the 2001 saturn l-series described the identical failure she was experiencing. the dealer stated that the repair would cost $900; however, saturn offered to take $100 off the cost because the failures were recognized in the following year of the saturn l-series. the failure and current mileages were less than 90,000. updated 11/26/08. *lj updated 12/01/08. *jb
Complaint filed: 2001-04-03
Components: SERVICE BRAKES, HYDRAULIC
while traveling and when depressing brakes there was vibration. had vehicle serviced, and mechanic indicated that brake rotor hub was rusted. *ak the 1994-1995 models had been recalled for the same factory defect, and the consumer states that this vehicle should be no exception. *yh
Complaint filed: 2000-10-17
Components: STEERING,AIR BAGS
would be driving the steering wheel would have too much play. feels like losing control of vehicle. took vehicle to dealer. steering pressure sensor has been rplaced or changed affects the steering of the vehicle. rocker arm was cracked needed replacing. had an accident due to lack of control of steering wheel. hit a telephone pole the air bags deployed. suffered injuries.*ak
Complaint filed: 2009-08-18
Components: ELECTRICAL SYSTEM
car drains battery with no explanation. dealer can not diagnose. you can not even take this car out if you are going to be gone longer than an hour for fear it will be dead when you try to restart it. vehicle is on its 3rd battery. last time it sat for a week it was so dead it had to be towed to the dealer and jump started from underneath the car while it was on a lift. gm covered all costs even though the car is not in warranty? something is going on and there needs to be a recall. i see this complaint over and over from 05 owners. my vehicle only has 10k miles on it because my wife and i are concerned we will be stranded if we take it anywhere. *tr
Complaint filed: 2004-04-28
Components: SUSPENSION
on april 26, 2004 consumer noticed that right rear tire was rubbing due to cracked right rear coil spring. *ak
Complaint filed: 2000-03-30
Components: SERVICE BRAKES, HYDRAULIC
while driving sometimes pressing on brakes, bralkes will go straight to the floor. *ak
Complaint filed: 2002-10-21
Components: FUEL SYSTEM, GASOLINE
consumer states while driving and with no warning the fuel indicator will read the wrong reading and the consumer will think there is more gas in the vehicle. dealer notified ts. consumer was informed there was a recall, however vehicle did not apply.*jb
Complaint filed: 1996-02-16
Components: EQUIPMENT
lug wrench stripped/broke.
Complaint filed: 2000-12-07
Components: SERVICE BRAKES, HYDRAULIC
braking distance is too long. when applying brake abs will start, but it takes too long to slow down. dealer said as long as abs light does not come on, system is working . consumer test drove a 2000 model, braking distance was much shorter. *ak
Complaint filed: 1995-06-08
Components: STEERING
back on steering wheel is open which could cause driver to get hand stuck/preventing steering wheel from turning. *skd
Complaint filed: 2001-01-25
Components: WHEELS
wheel stubs were defective from dealership. consumer was trying to change wheels for rotation of tires, and wheels wouldn't come off. dealership was aware of problem.*ak
Complaint filed: 2008-05-27
Components: ENGINE AND ENGINE COOLING
owner driving the car when smoke began appearing from the right side of the dashboard. fire density increased rapidly and owner drove into a safeway parking lot was able to get out of the vehicle when it immediately filled with smoke. fire dept. was called and broke all windows causing a tremendous amount of smoke to be released. the smoke was white and black. *tr
Complaint filed: 2000-10-12
Components: SUSPENSION
first brought attention to toyota dealership in october 1996, i hadn't owned the vehicle a year yet. the complaint was vibration in the front end of vehicle. i have been to three toyota dealerships and no one can find the problem with the front end. there is vibrations while driving down the street, hwy, etc. when i take it into the mechanic and they lift up the vehicle and then put it back down, it fixes the problem. then a week or a month later the vibration comes back. if you hit a bump in the road it comes back or sometimes fixes it self until the next bump. this vehicle has not ever been recked or four wheel driving. no one knows what the problem is but no one is helping me to alevate the problem. i am now to the point where i have mentioned this to a lawery and i am writing letters to the toyota complaint deparment and to the general attorney. i have been getting information on the lemon law and feel i do have a lemon. i would like to know if there has been any other 4 runners reported with this same problem. thank you.
Complaint filed: 1995-03-03
Components: STRUCTURE
rear hatch latch lift gate is difficult to open and when open hydraulic cylinders do not keep it open. tt
Complaint filed: 2000-05-18
Components: POWER TRAIN
oct 99 while driving heard a noise $ vehicle started to slow down. pulled to side of road.contacted dealer informed by mechanic to bring vehicle in . had vehicle towed. transmission's reverse went out. transmission repair was $2,200 . this car is unsafe please recall it. please send rebate to help repair or get new vehicle. thanks. *ak
Complaint filed: 2002-09-10
Components: ENGINE AND ENGINE COOLING
it is my understanding that the manufacturer knows that certain vehicles produced early in the model year possibly have a cam bearing in the engine that can catastrophically fail at anytime without warning and cause a potentially fatal accident to the driver and passenger. the manufacturer apparently does not know which vehicles these defective cam bearings were installed in and thus has provided all owners of this class of engine that was manufactured before a specific date in the 1999 2000 model years with an extended warranty tocover only that specific component if it fails. in my opinion, that does nothing to address the crtical safety issue of a manufacturer knowing that a catastrophic failure is a strong possibility in the units that have the defective type of bearing installed, yet the owner and passenger must ride with constant concern and fear that the bearing could fail at any moment and cause a sudden loss of control. the manufacturer has not recalled the units for and inspection to determine which vehicles have the potentially defective bearings so that an owner can understand the risk or have the bearing replaced at great cost to themselves to resolve the safety issue of not knowing if you have the defective bearing in your engine or not. it is a safety issue of great concern and the manufacturer's answer is to give all twin cam equipped vehicles manufactured during that time an extended warranty for repairs as a way of appeasing those unfortunate customers that have no way of knowing if they are at risk or not for the catastrophic failure. again, a warranty repair would only come into play after a failure of unknown magnitude. it seems the prudent thing to do would be to inspect the vehicles that were manufactured during the period when apparently two different types of bearings were used from different suppliers of which one is the bearing that is experiencing these catastrophic failures. the manufacturer apparently doesn't know which vehicles.*ak
Complaint filed: 2001-01-24
Components: ENGINE AND ENGINE COOLING
vehicle stalls intermittently, mostly in hot weather. *ak
Complaint filed: 2007-01-31
Components: ELECTRICAL SYSTEM
instrument cluster failure. the cluster failed within the first six months and was replaced under warranty. the replacement cluster failed a year later. the service writer told me that they repair the clusters they replace and sell them as new. i was also told that they repair the specific problem with the returned cluster and that the clusters are subject to fail again. if the cluster is replaced as new it should be a new unit. i was told that the replacement cluster was sold without warranty and that it could fail again. the tech that worked on my truck said that he replaces these clusters often. *nm
Complaint filed: 1995-04-03
Components: POWER TRAIN
vehicle intermittently down shifts/slows down. *skd
Complaint filed: 2001-10-01
Components: ELECTRICAL SYSTEM,AIR BAGS
after starting vehicle air bag light would remain on. electrical system would also fail. vehicle would act erratically. had vehicle test driven twice by mechanic before problem was noticed. mechanic disabled air bag, but could not locate cause of electrical system failure.*ak
Complaint filed: 1998-10-22
Components: VEHICLE SPEED CONTROL
vehicle experienced sudden acceleration when put in reverse, driver lose control resulting in driver hitting a man.
Complaint filed: 2005-01-18
Components: ENGINE AND ENGINE COOLING
engine coolant leaking through the engine's front gasket. leaking a jug of coolant every two to three hours. will cost me over $700 to fix. can't afford to fix, so i am without a vehicle. the mechanic provided me with a document from ford advising dealerships they knew the problem existed, but didn't recall the vehicle. got stuck on the side of the road for over an hour in 20 degree weather. lucky my 3 year old was not with me. if they knew there was a problem, then they should have recalled the vehicle. *nm
Complaint filed: 2002-07-13
Components: ENGINE AND ENGINE COOLING
engine suffers complete shutdown at 30-40mph. occurs 3-4 times a week and has been happening for last 3-4 months. dealer can find no problem and has never heard of such a problem however i see several references to this exact problem at this database and also www.carreview.com. engine will restart with no problem however obviously when engine stops all power to braking and steering system is lost. always happens when coasting, typically down low grade, and taking a corner. i believe issue is tied to power steering, climate control and low rpm (or combo thereof) as at this speed the tachometer swings wildly between 400 and 1200 rpm though speed is steady (possible emission control issue).*ak
Complaint filed: 2003-05-30
Components: ENGINE AND ENGINE COOLING
while traveling on the highwa vehicle shutdown without prior warning. please fill in additional information. dealer is aware of the problem.*ak
Complaint filed: 2000-01-08
Components: POWER TRAIN
speedometer bounces and or registers incorrect speed, dealer says speedometer head is defective, estimates repairs at $350. after researching nhtsa, i find others with the same problem. a vehicle this new should not experiance a problem like this. please help. thank you. *ak
Complaint filed: 2006-04-06
Components: EXTERIOR LIGHTING
there is an issue with the brake light switch that was causing the brake lights to stay on all the time, resulting in the battery being dead. this has occurred 3 times. the 1st time, the dealership simply connected the switch back together. the 2nd time, the dealership did the same thing and told us that we could disconnect the switch if it occurred again to keep the lights from staying on. the 3rd time i was unable to disconnect the wires and had to cut them because the battery was dead again and i was enroute to fl from tn. the dealership in fl wasn't going to fix the problem under warranty because i had to cut the wires myself so i could travel in the car. after some consideration, however, they decided to fix the car under warranty. it's a 2004 chrysler pt cruiser and has less than 8500 miles on it. we are not happy with this car at all! *jb
Complaint filed: 2009-11-16
Components: ENGINE AND ENGINE COOLING,SEATS
my drivers seat button above the switch to move the seat into position keeps breaking i have replaced it 3 times!!! my fingers got pinched severely when it broke.i have owned this van for 4 years. engine over heating, no radiator leaks, mechanic found intake gasket leaking into oil and also dripping out of the tailpipe. mechanic will replace the intake gasket costing me almost $900 to fix of which i believe gm should pay me back for. they knew about this problem and never let the public know until i found out by doing my own search online. this problem caused me and my handicapped daughter to be stranded in another town and had to have my son in law tow me to a place to get it fixed. this 2003 montana pontiac mini van to me is a piece of junk and i will never buy a gm product or drive one if you gave it to me. *tr
Complaint filed: 1996-05-20
Components: SEAT BELTS
front seat belts, lap/shoulder belt will overtighten and cannot get of seat, opens the door to release the seat belts. *ak
Complaint filed: 2001-05-22
Components: FUEL SYSTEM, GASOLINE
feul pump extreme whining sound. *ak
Complaint filed: 1998-10-15
Components: SEATS
the driver's seat failed for the second time. dealers replaced the track in the seat once, the problem remains the same. *ak
Complaint filed: 2005-05-18
Components: SERVICE BRAKES, AIR
dt: the consumer has a safety issue with her vehicle, that her car is not listed in the recall because of the date it was made. the consumer's car has the same problems as the cars with the recalls. the abs system is leaking gas and is having a delay in the brake system. the car has had problems for two days.
Complaint filed: 2011-11-29
Components: SERVICE BRAKES, HYDRAULIC
tl* the contact owns a 2000 gmc yukon. the contact stated that the abs system activated independently while driving 5 mph, causing an increase in stopping distance and time. the contact had the vehicle serviced under nhtsa campaign i.d. number: 05v379000 (service brakes, hydraulic:antilock) but the repair did not remedy the issue. the contact had the wheel speed sensor twice but it also did not correct the issue. the failure mileage was 82,000.
Complaint filed: 2001-06-11
Components: STEERING,SERVICE BRAKES, HYDRAULIC
while traveling at approximately 10 mph in traffic power assisted steering pump failed, forcing the consumer to pull off to side of road. consumer stated that braking system also ran through this steering pump, and should be under separate systems. dealership has examined vehicle, and was repairing this problem. please provide any additional information/attachments.*ak
Complaint filed: 2010-04-26
Components: TIRES
tire tread separation on passenger car tires. brand = kumho line = ecsta asx size = 225/40/r18 dot = yomx yc2f while driving down the road, my son noticed rubber chunks flying from the front end of his car. when he stopped to check things over, he found that the tread of one of the front tires was separating right down to the base cords of the tire. the separation occurred on just one edge of the tread and was being un-spooled from the tire. i am reporting this so that it may be documented for future reference in the nhtsa database. *tr
Complaint filed: 2008-09-11
Components: POWER TRAIN
tl*the contact owns a 2004 nissan maxima. while driving various speeds, the vehicle makes idling noises. when the vehicle is placed into drive or reverse, it jerks hard. when the vehicle approaches a stop or yields, it feels as if it is slipping. the contact stated that it feels as if the vehicle will stall while driving at any speed. the vehicle has been taken to a mechanic approximately 15 separate times regarding this issue, but the failure still persists. the failure mileage was 85,000.
Complaint filed: 2000-09-20
Components: SUSPENSION
when making a curve to right wheel jerks to the right. dealer has inspected the vehicle . *ak
Complaint filed: 2004-06-07
Components: TIRES
while driving 60 mph and without any indication passenger rear tire sidewall blew out. the vehicle swerved and fish tailed and struck a cement barrier near the shoulder of the high way. there was no serious injuries and the police did arrive. p21560r16942. *ak
Complaint filed: 2000-05-03
Components: STEERING
attaching bolt (drivers side) holding the power steering rack and pinion to the cradle broke, allowing the rackand pinion steering to shift in the right side mouning bracket. bolt showed no stretching or shear force causing it to fail. bolt hardened to 10.9 (on head of bolt) bolt is unavailible until middle of may due to number changes. (tells me something is wrong somewhere ! ). *ak
Complaint filed: 2009-10-26
Components: STRUCTURE
i own a 2004 toyota tacoma 4wd. i purchase it new. the frame is rotting out terribly and the muffler system has to be replaced due to excessive corrosion and rot flaking off of the muffler system. i am afraid to drive the tacoma on the highway due to safety issues. i live in massachusetts and i have been advised that toyota may recall this year and model for frame rot. i am facing a $500+ bill to replace the muffler system. please advise. *tr
Complaint filed: 2002-09-03
Components: ELECTRICAL SYSTEM,VISIBILITY,EQUIPMENT
computer failed excessively resulting in intermittent working of sunroof/ air conditioning, and power windows. also vehicle stalled frequently.*ak
Complaint filed: 2000-01-11
Components: SERVICE BRAKES, HYDRAULIC
front brakes make noise. yh
Complaint filed: 2001-08-27
Components: ENGINE AND ENGINE COOLING
the engine caught fire, after crashing into a tree.*jb
Complaint filed: 1997-01-29
Components: SERVICE BRAKES, HYDRAULIC
brake failure, when applying the brakes the pedal goes to the floor and continues to fade, intermittently failes, in for repairs, found no problem. *ak
Complaint filed: 1999-10-18
Components: WHEELS
both driver's and passenger's side front wheels came off on two separate occasions while vehicle was in motion. *ak
Complaint filed: 2000-05-10
Components: ENGINE AND ENGINE COOLING
consumers transmission mount was replaced at his expense, ford has only repaired mounts in certain geographical regions (recall), ford refuses to reimburse consumer for the replacement. nlm
Complaint filed: 1998-02-13
Components: POWER TRAIN
transmission assembly failed causing slippage.
Complaint filed: 1997-01-14
Components: ENGINE AND ENGINE COOLING
oil pan gasket failed twice.
Complaint filed: 2005-09-06
Components: ELECTRICAL SYSTEM
the vehicle was operating normally without incident. the car was parked in the driveway and turned off. after approximately 15 to 30 minutes after the car was parked it spontaneously ignited. the fire dept. was dispatched and successfully extinguished the fire. the truck was destroyed and the driveway sustained significant damage. nothing was previously done to correct any failures because we were unaware of any problems or safety hazards in the vehicle. *jb
Complaint filed: 2003-02-24
Components: STRUCTURE
the frame rusted on the vehicle.*jb
Complaint filed: 2004-03-05
Components: AIR BAGS
vehicle was involved in a collision. it was hit broadside, and the side curtain air bags did not deploy. *ak
Complaint filed: 2010-06-27
Components: EXTERIOR LIGHTING,EQUIPMENT
stop lite switch defective. replce the switch. *tr
Complaint filed: 2011-06-14
Components: VEHICLE SPEED CONTROL
tl* the contact owns a 2002 mercedes benz ml320. the contact was driving with the cruise control activated when the vehicle abnormally accelerated up to 90 mph. the contact was unable to disengage the cruise control although she was depressing the break pedal. the vehicle was taken to the dealer who diagnosed that the accelerator, cruise control and the electric kit were defective and needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was repaired. the failure mileage was 83,367 and the current mileage was 113,000.
Complaint filed: 2002-08-01
Components: STEERING
our daughter alicia came to a complete stop at oak street, she made a left hand turn onto broadway. when the steering wheel was coming back out of the turn it jerked it out of her hand and her car swerved to the right and she ran over a grate over drainage and hit curb which blew out two front tires, then she jumped curb stopping car one foot from tree. she had only one tire left on road other three were in yard. alicia was not injured, though she was very shaken up. we called adr which sent a towing truck to the 1700 block of broadway to pick her car up. there was a mrs. petry who was behind alicia when this happened. she sta;yed with alicia until i arrived on the scene. no police report was filed though a police car did drive by while we were waiting for a tow truck. i called gm immediately to see if there was any recalls on the rack and pinion. i called again on monday, july 22, but i did not have vehicle in front of me. i called back on july 24th wednesday about 10:30 a. m. in the meantime i have been on internet and i have spoken to a few people who know things about cars. i have found out that gm has had numerous problems with rack and pinion for years. there has even been recalls. i talked to a cynthia mcdonald on july 24th about 10:30 a.m. and she took down a lot of information about what happened where vehicle is , so forth. she assigned 1-187-50-241 and sent this information to the product allocation resolution dept. and told me that i would for sure hear something in two business days. i called on monday and was told that don latimer 57748 at the business resource center at 1-800-231-1841 had this file and should contact me before the end of the day. on tuesday i was too busy at work to call. on wednesday july 31, i called at least three times and left at least t wo voice mails for mr. latimer . i was told not to get the car fixed until i heard back from gm, i am afraid that i will be charged storage.*ak
Complaint filed: 1997-03-26
Components: SERVICE BRAKES, HYDRAULIC
upon applying force to the brake pedal the pedal went to the floor, brake faded, resulting in extended stopping distance, ea94-038. *ak
Complaint filed: 2004-05-11
Components: STEERING,SERVICE BRAKES, HYDRAULIC
when the brakes were applied, the vehicle pulled to the right. while the consumer was getting the tires rotated, the mechanic determined that the tie rods were loose. midstate dodge replaced the tie rods with new ones. *ak midstate dodge would not replaced the brakes. the vehicle was still under warranty. *sc *jb
Complaint filed: 2005-10-12
Components: AIR BAGS
dt: the contact own a 2001 chevrolet venture. the air bag sensor or switch underneath the passenger's seat has been replaced three times. the air bag light illuminated on the dashboard, letting the contact know the air bag switch or sensor needs to be replaced. the last replacement took place approximately a couple of years ago. the contact did not know if it was a sensor or a switch that needed to be replaced. the service dealer never indicated the reason for the replacement of the air bag switch or sensor. the service dealer has not been notified that the last replacement failed in the vehicle. the manufacturer has not been contacted to inform them that there was a problem with the vehicle. *ak
Complaint filed: 1996-08-07
Components: VEHICLE SPEED CONTROL
throttle sticks, causing difficulty stopping vehicle unless put in neutral gear.
Complaint filed: 2001-02-12
Components: PARKING BRAKE
when vehicle was parked on a declining slope, the emergency break slipped and vehicle starting rolling, vehicle taken to dealership, dealer found no prolbem, however, 9 months later owner received recall (00v-349), problem has been corrected. cj
Complaint filed: 1996-04-12
Components: SEAT BELTS
front seat belt buckles difficult to latch, due to having trouble locating the fixed portion of seatbelt located between seat/console. *dsh
Complaint filed: 1997-11-30
Components: ENGINE AND ENGINE COOLING
engine intermittently fails/stalls.
Complaint filed: 2003-09-23
Components: AIR BAGS
consumer stated that while the automobile was sitting in the driveway, the air bag began to inflate on the driver's side. however, on the passenger's side it did not inflate, it is still intact. the vehicle was towed to a dealer, who stated that they had no answer as what made the air bag inflate.*ak *ts *jb
Complaint filed: 2000-10-13
Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN
fuel is leaking causing engine to shut off, dealer has replaced the fuel filter housing assembly, resealed o-rings, replaced low pressure fuel sensor, replaced pressure switch, and tightened fuel lines, however the problem still occurs. transmission bucks at take off. vehicle experienced an oil leak. *slc
Complaint filed: 2002-05-14
Components: SERVICE BRAKES, HYDRAULIC
three sets of front rotors and three sets of brake pads were replaced within 35,000 miles of wear by dealer but, problem was reoccurring.*ak consumer states when the rotors warp the vehicle vibrates when the brakes are being applied.*jb
Complaint filed: 1998-04-18
Components: ENGINE AND ENGINE COOLING
exhaustsystem failed, causing sulfuric acid smell to enter into vehicle.
Complaint filed: 2006-09-27
Components: STRUCTURE,UNKNOWN OR OTHER
my kia sephia was purchased in 2000 and at approximated 32,000 miles the paint on the car is peeling and faded as well as the entire dashboard has lifted and is raised. i see the same problems with other sephia's when i am in parking lots or on the road. i called coral springs kia several times and i am being told that because i live in florida the problem is to be expected. this is a blatant lie. on monday 9/25 i called kia customer service and spoke to john at extension 4635. he told me he would contact the dealership and someone would call me. i received a call from the service department and they offered to supply the parts but not the labor to fix the problems. this is not acceptable. if they agree to supply the parts then they knew or know this make a model is having problems. i would like to know if you can advise my next course of action. *jb
Complaint filed: 2001-01-22
Components: TIRES
consumer was traveling about 45mph on highway and heard a noise. he was able to pull over to shoulders, and noticed that right rear tire tread separated from vehicle. firestone was notified. *ak
Complaint filed: 1999-05-05
Components: VISIBILITY,STRUCTURE,SEATS,UNKNOWN OR OTHER
my windshield wipers keep shorting out. some times they work and sometimes they don't. the bracket to hold the front seat broke and had to be replaced. the handles on the passenger door broke and needed to be replaced and now the sliding door is doing the same. the brake light keeps coming on and the antilock brakes make a grinding noise when applied.
Complaint filed: 2002-11-25
Components: EXTERIOR LIGHTING
consumer noticed that the lense had fallen off drivers side headlight. consumer states when water gets behind lense it causes the light to short out. consumer feels this is dangerous because cover could fly off on the highway and distracted another driver vision and cause an accident. please provide any further information. ts
Complaint filed: 1995-12-08
Components: SERVICE BRAKES, HYDRAULIC
poor performance of the abs brake system ea95-023 brakes lock up. tt
Complaint filed: 1999-02-24
Components: SERVICE BRAKES, HYDRAULIC
anti-skid system seems to activate when applying the brakes due to one of the anti- lock pumps that is permenantly on. vehicle was taken to a chevrolet dealer where the brake modulator was replaced. *ak
Complaint filed: 1997-02-05
Components: AIR BAGS
driver had crashed into the rear end of another car and air-bags did not come out. *ak
Complaint filed: 1995-07-07
Components: SERVICE BRAKES, HYDRAULIC
the rear brakes are corroded and replaced the brakes all the time. please describe. *ak
Complaint filed: 2002-01-04
Components: ELECTRICAL SYSTEM
vehicle exhibited same problem as described in recall campaign 01v317000. exterior lights fail to function if key in ignition was not manually turned backwards by driver. manufacturer informed consumer that vehicle was not affected by the above mentioned recall. please provide any additional information / documentation.*ak
Complaint filed: 2012-09-10
Components: STRUCTURE
tl* the contact owns a 2003 ford f-150. the contact stated that both rear doors locked and would not open. the vehicle was not taken to the dealer. the failure and current mileage was 61,000.
Complaint filed: 2010-07-09
Components: STEERING
2004 z4 steering sticks at unpredictable times causing several near miss incidents due to loss of control of the vehicle. i must yank the wheel hard to turn the steering wheel. happens at low and high rates of speed. *tr
Complaint filed: 2006-02-16
Components: ENGINE AND ENGINE COOLING
dt*: the contact stated while driving at various speeds, the engine intermittently stalled. this also resulted in no start conditions at various times. the vehicle was taken to the local dealership for inspection. the dealer discovered the crank shaft sensor needed replaced. since the repair work was completed, the vehicle operates normally.
Complaint filed: 2002-11-08
Components: WHEELS
right rear wheel fell off while driving vehicle at 65mph. dealer has been notified. please provide further information. ts
Complaint filed: 2003-09-04
Components: TIRES
avoiding a car crashing directly into my left side i surved and loss control of my car. then my front left tire blew, causing me to crash into the median on the freeway.*ak improperly designed or constructed tires that may blow out unexpectedly
Complaint filed: 2007-12-29
Components: POWER TRAIN,ELECTRICAL SYSTEM
bought a 2002 chevy cavalier oct.2007, have had the car in for repairs to the transmission a total of 7 weeks. the problem seems to be electrical and cannot be fixed. each time i get it back it works for some time then fails and is taken back. it is currently at the henna chevy olds dealership in aiken, sc. *tr
Complaint filed: 1999-08-26
Components: STRUCTURE
the floor boards on the 1991 jeep cherokee get so hot that they actually burn bare skin and melt plastic. i've had the exhaust replaced thinking that could be the problem but it is not. if you could check into this and inform me of your findings i would be very thankful. thank you
Complaint filed: 2010-09-29
Components: ELECTRICAL SYSTEM
windshield wipers stop working,power windows not working, dome light not working, fog lights not working and 4 wheel drive and auto not working. *tr
Complaint filed: 2002-06-04
Components: STEERING
while driving 50 mph a noise was heard, followed by loss of steering. dealer notified, and informed consumer the left front tie rod broke. *ak *tt
Complaint filed: 2004-10-20
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,EQUIPMENT
at 70mph my car said reduced performance, and within 30 sec. my cruise control failed, the car reduced to 5mph, and there was no acceleration. i was in 5 lanes of rush hour traffic doing 70-80mph. an eighteen wheeler skidded approx. 50 feet in order to avoid hitting me. he then had to block off two lanes of traffic to assist me to the shoulder. my car would only coast. it was a near death experience for me. i'm thankful my children were not with me. after being turned off over night, my husband attempted to drive it to the volvo dealership. he experienced the same. we were told that it was due to a computer chip malfunction. a chip which controls the throttle, fuel-injection, and cruise control. wow! the service rep. "we haven't seen anymore problems after replacing the chip". we asked why has this not been recalled. the rep. said "there have to be so many accidents and fatalities reported, before they will recall it". this has left me very disturbed, and reluctant to ever drive a volvo again. i feel sure if it hadn't been for my quick use of the hazard lights, it could have been fatal. the truck driver also concurred. i do not want this to happen to anyone else. they may not be so lucky.
Complaint filed: 2000-02-12
Components: SERVICE BRAKES, HYDRAULIC
front brake rotors found to be corroded but not worn, imho not safe to reuse. minnesota not considered in the rust belt to be covered under current recall, you've got to be kidding! the problem is that people in minnesota are driving around on corroded front rotors like i found on my jeep and are not being notified of the danger. *ak
Complaint filed: 2002-06-19
Components: EXTERIOR LIGHTING
snow builds up around headlights and will not melt,headlight illumination diminishes in bad weather causing poor visbility. *mj
Complaint filed: 2008-12-24
Components: ELECTRICAL SYSTEM
tl*the contact owns a 2005 chevrolet silverado 1500. while driving the speedometer began to malfunction. the vehicle registered a speed of 120 mph while driving 35 mph; however, in a school zone it registered 80 mph. the speedometer recently read 0 mph and would not increase beyond that speed. the dealer stated that there was no recall or warranty available. the dealer also stated that the repair cost would be over $500 not including the labor costs. the manufacturer has not been notified. the current mileage was 64,964 and the failure mileage was approximately 64,000.updated 03/10/09.*lj the consumer stated the speedometer was stuck at 20 mph. updated 03/10/09.*jb
Complaint filed: 1995-03-29
Components: ENGINE AND ENGINE COOLING
rear fuel tank when full has a smell/odor, replaced valve. *ak
Complaint filed: 1995-11-29
Components: PARKING BRAKE
emergency brake button has broken off, cannot use. tt
Complaint filed: 2011-06-23
Components: EXTERIOR LIGHTING
if day time running lights are for safety why is it that 2009 (new body style) thru approx,2004 the right front bulb burns out so often.(the left one has never been replaced) s/n.there has been alot of tv and newspaper adds about products like headlight restoration kits.dealers have sales on getting your headlights brite again (for safety reasons) isnt this also a safety issue and why is it happening now.if it is cheap plastic then the manufacturer is at fault for cutting corners
Complaint filed: 2003-03-28
Components: ELECTRICAL SYSTEM
the abs light illuminated. the dealer stated the rear sensor and harness needed to be replaced. *jb *tt
Complaint filed: 2005-02-23
Components: VISIBILITY
while turning on the heater defogger cold air would come out from the vents. afterwards, the inside windshield would have water forming on the windshield. then the water would leak onto the glass and freeze up. this caused poor visibility while driving. the consumer has contacted the dealer on numerous occasions about this problem but it has not been resolved and still occurs repeatedly. please provide additional information. *jb
Complaint filed: 2011-01-17
Components: UNKNOWN OR OTHER
i bought this 2001 honda odyssey in sept. 2001. in 2007 i had problem with its transmission. the dealer replaced it free with honda extended warranty in august 2007. in december 2010, about 3 years after getting a new transmission from honda, the new transmission also went bad. the dealer will not replace it free stating that i am out of warranty at 113,000 miles now and that the new transmission they put does not come with any warranty! the dealer quoted $5,285 for a new transmission. i feel that honda installed a lemon transmission in my van the second time and should take responsibility for that.
Complaint filed: 2004-11-09
Components: SUSPENSION
failing dodge dakota ball joints (both upper and lower). in mid october i had both the upper and lower ball joints replaced on my 1999 dodge dakota. the machanic informed the upper one were shot and the lower ones where starting to go. i know that there may be a recall in the forseable future, however, i do not think the consumers should pay the bill for an obvious design flaw. luckly i caught the problem before the wheel fell off (i have heard that this has happened). please let me know what the status of the 1999 dakota ball joints. *ak
Complaint filed: 1995-05-02
Components: SERVICE BRAKES, HYDRAULIC
abs: intermittent loss of abs; dash light comes on; wheels locks up and skids. tt
Complaint filed: 2003-08-30
Components: SUSPENSION
2000 dodge ram 2500 4x4- problem = suspension. vehicle will experience violent front end shake and loss of control after contact with minor road imperfections and bumps. vehicle is not safe to drive at any speed. after further research via the internet i have come to understand that a very large percentage of dodge owners is experiencing very similar problems. i am sincerely concerned for the safety of myself and others.*ak
Complaint filed: 2013-01-22
Components: SUSPENSION
tl* the contact owns a 2003 lincoln town car. the contact stated that while driving at various speeds, he heard a squeaking noise. the vehicle was taken to an independent mechanic for diagnosis and the contact was informed that the passenger side wheel bearings would need to be replaced. the vehicle was repaired. approximately four months later, the same symptoms appeared on the driver's side of the vehicle. the contact was informed of a recall for the failure under nhtsa campaign id number: 04v328000 ( suspension:rear). the manufacturer was notified but advised the contact that the vin was not included in the recall campaign and offered no further assistance. the failure and current mileage was 93,700.
Complaint filed: 2004-10-21
Components: SUSPENSION
without any warning, the rear axle on the driver side broke while driving 65 mph. no injury was reported. *jb
Complaint filed: 1995-10-06
Components: TIRES
purchase car new consumer was driving on the highway and a michelin tire blew out almost caused an accident . tt
Complaint filed: 2002-10-04
Components: SUSPENSION
nhtsa 01 i 018 000 01 v 200 000/ball joint separation: consumer states that the left front upper ball joint separated and causing loss of steering. dealer contacted and informd that the vehicle was not cover under the vin . feel free to provide any further information. *mr
Complaint filed: 2000-06-26
Components: FUEL SYSTEM, GASOLINE
vehicle experienced failure of the engine due to possible recall component failure prior to recall notificiation (99v-317) fuel pump failure. *mjs
Complaint filed: 2005-12-07
Components: FUEL SYSTEM, GASOLINE
1) on the evening of 11/14/05 i stop at a gas station to fill up my tank. after i filled up the tank i could smell a strong smell of gasoline. i checked to make sure that i didn't spill any when removing the nozzle. i looked under my car and i could see a gas leak dripping at a moderate pace. i immediately called a friend who works on cars and he told me to take it to the mechanic to avoid catching fire from the fumes. 2) the very next morning i took the car to my mechanic and he told me it was probably a crack in the filler hose. he also mentioned that they have seen many ford rangers with the exact same problem. 3) my mechanic was correct on diagnosing the leak and i had to have a new gas tank filler hose installed. the overall cost was $458.60 and i lost a full day of work. *jb
Complaint filed: 2008-06-10
Components: POWER TRAIN
tl*the contact owns a 2002 honda accord. the contact stated that the transmission failed. the torque converter detached and fell into the transmission, which caused the vehicle to slip between first and second gear and jerk heavily. the dealer stated that they would have to replace the entire transmission, including the computer parts at the cost of $3,500. the current mileage was 75,500 and failure mileage was approximately 75,400.
Complaint filed: 2013-11-29
Components: VISIBILITY/WIPER
tl* the contact owns a 2003 ford mustang. the contact stated the windshield wiper malfunctioned and intermittently would not operate. the contact was informed by the dealer that the part needed to repair the defect (part number yr3714b205da, generic electronic module) was no longer available from the manufacturer. the manufacturer was not contacted in reference to the failure. the vehicle was not repaired. the failure mileage was 140,000.
Complaint filed: 2001-01-16
Components: POWER TRAIN,AIR BAGS
vehicle was involved in a frontal collision. impact was on left and right front of vehicle. upon impact, airbags did not deploy, resulting in minor injuries.*ak the vehicl's sensor system failed. the transmission was rebuilt. the vehicle had been in accident by the previous owner and dealer refused to take it back. *yh
Complaint filed: 2002-01-11
Components: TIRES
bulge discovered on right front original tire. steel belts protruding through sidewall of left front and right rear tires. all require replacement as this is a potentially dangerous situation under mere normal driving conditions. these tires are very expensive to replace.*ak (tiresize: p20550r16)
Complaint filed: 2002-08-09
Components: STEERING
when are you guys going to take some action against this very serious design/part failure. i have searched the database and there are a lot of complaints about steering failure. this will cost someone their life if it hasn't already. here is the problem. the bushings on the inner tie rod deteriorate. on my car it happened to the passenger side bushing at 30,000 miles. i was able to replace the tie rod(they didn't just sell the bushing). at about 33,000 the other one went out so i replace it. had i not known what to look for (the wavering to the left and right on a straight road allerted me) i could have eventually sheered the bolts on the gear housing. at 71,000 the stearing started acting up again. well this time the bushings that hold the gear housing to the frame have deteriorated. fortunately it was caught in time. what happened here was as you steered left or right the gear housing would move about three inches. as you would oversteer, the steering gear box would go as far one way as it could then it would actually turn the wheels. it is obvious to me that there is a major defect in the design of the steering. please do something before someone dies and before we have to waste more money paying dodge for something that should break this easy. they sell us a piece of crap and we have to pay them big to repair it. do something already!*ak
Complaint filed: 1997-10-03
Components: ENGINE AND ENGINE COOLING
while in park position and vehicle idling, heater on circulation for 20 minutes, the engine caught on fire. a week later occupant died of carbon monoxide poison. *ak *slc
Complaint filed: 2000-07-24
Components: WHEELS
left rear tire and rim came off while driving at 60 mph and pulling a small utility trailer, causing an accident. the trailer was severly damaged. the tire, which apparently left the vehicle when several lug bolts sheared off, was retrieved undamaged from a field near the road. the tire had not been removed from the vehicle since it was manufactured. photos of the accident, sheared lug bolts, and resulting damage are available. this occurred while en route to a youth mission trip in south dakota with six people in the vehicle. there are many witnesses to this accident which clearly appears to have been the result of a manufacturing defect or engineering flaw similar to that encountered with 1997 and 1998 expeditions. *ak
Complaint filed: 2008-03-25
Components: VEHICLE SPEED CONTROL
tl*the contact owns a 2000 ford f150. the contact received recall notice for the vehicle speed control (nhtsa campaign id 07v336000) in august of 2007. the contact stated that he received another recall notice in december of 2007. the dealer stated that the part would be available in june of 2008. the contact felt that the wait time for the recall repair is excessive. the current mileage was 170,000 and there had been no failure to date. updated 4/21/08 *cn
Complaint filed: 2013-07-30
Components: SERVICE BRAKES
abs light comes on for no reason. *tr