vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2002-11-18
Components: SEAT BELTS
consumer stated that when putting on the seat belt it would tighten up enough for it to fit the consumer properly. dealer will be notified ts
Complaint filed: 2001-07-05
Components: POWER TRAIN
i stopped to pick my mail up from the stnd of mail boxes at my condo. i put the jeep in park, left the door open and walked around the front, got out my key, got my mail out, posted a letter and was going back to the jeep, when it took off. i seen the open drivers door hook on the posted speed sign, veer off and head accross the driveway to a stand of tall fir trees. it hit one of the trees and bounced off. i reached the vehicle at that point and jumped in and turned off the engine. i know i had the vehicle in park, because of the lenght of time this all took before it moved. i did not report to the police, it was on private property, and i has the sign replaced. the tree was not damaged. my jeep had the door busted up and the back bumper and tailgate were also damaged. i reported to my insurance company. they have the same report. it was scary and it could have been a lot worse.*ak
Complaint filed: 2001-03-07
Components: SERVICE BRAKES, HYDRAULIC
during cold weather brakes will lock up, causing vehicle to slide on snow or ice. no accident to report. *ak
Complaint filed: 2004-12-29
Components: ENGINE AND ENGINE COOLING
while driving 50 mph, the consumer noticed smoke coming from underneath the hood and from the vents. the consumer was able to maintain control of the vehicle and pulled over. the vehicle caught on fire. the vehicle was towed to the dealer for inspection. the mechanic could not duplicate the problem. please provide further details. *jb
Complaint filed: 2004-01-05
Components: POWER TRAIN
transmission down shifts from high to 3rd or low. causing high rpm at highway speed. sometimes requires you to pull off the road and restart the engine to regain normal shift sequence. problem has persisted for more than a year. saturn service reps say they can not duplicate and there is no problem. not true. number of failures below represents year long period. *ak
Complaint filed: 2013-06-20
Components: SERVICE BRAKES
i lost brakes on a return trip from shopping trip at a near by town . i was able to stop by using the emergency brake in time to prevent hitting the vehicle stopped ahead of me at a red light. i was able to get my vehicle home by driving at very low speed and using the emergency brake with without any further incident . i attempted to repair the corroded section of the line . while bleeding the brake lines another section rupture . upon further inspection i discovered all the lines were corroding and needed to be replaced . also all the couplings on the fuel lines are corroded . my truck has been sitting in my drive way for lack of the funds to get it repaired .the estimate for the brake lines to be repaired is about $1200.00. i haven't got a clear estimate for the fuel line couplings because the might also have to be replaced if they can't be repaired . the fuel lines other wise are not corroded. *tr
Complaint filed: 2004-11-22
Components: AIR BAGS
while driving, the air bag deployed and cracked the windshield. *jb
Complaint filed: 1995-11-27
Components: SERVICE BRAKES, HYDRAULIC
abs braking system failure caused consumer to have an accident pe94-046. tt
Complaint filed: 2006-07-05
Components: FUEL SYSTEM, GASOLINE
2003 vw passat 4-door with 1.8t motor. i find it hard to believe that a fuel pump failure which causes a vehicle to die without warning on a california freeway to not be a defect. there is a recall for this part, but it just so happens my vehicle identification number does not match up. just because the vin does not match up, does not mean there still is not a defect. i would like to know how i could research this further, so that i don't get stranded on the freeway again. *jb
Complaint filed: 2011-01-28
Components: SERVICE BRAKES, HYDRAULIC
intermediate yellow abs warning light. goes on and off at random. hard braking sometimes causes light to come on. at other times, it just comes on. my dealer had my 2000 ford windstar for 3 days and said they could not find a problem. it continues to do this and my wife is concerned as this is our family vehicle. *tr
Complaint filed: 2005-05-09
Components: SUSPENSION
in feb. 2005 a local audi dealership informed me that there was a recall on my vehicle and the control arm on one side needed to be replaced. 2 months later (<2,400 miles) wyoming valley motors informed me that the contol arm on the other side of my vehicle needed to be replaced. i questioned why it was not covered due to the recent recall and they informed me it was out of the recall period. i asked them why the other side of the control arm was not checked in feb. and the service rep informed me that they indeed checked it. it was not communicated verbally to me nor was it documented on my usually detailed service invoice. i asked service rep that my only option is to assume that they checked it since it was not document. he stated that is correct. i contacted the manufacturer and am still waiting for a reply. please let me know if you hanle a problem of this nature. if not, any direction in whom i need to contact regrding this frustrating issue will be greatly appreciated. thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2000-03-20
Components: STRUCTURE
recall 99v215/ engine cradle. parts that are needed to perform the recall are not available.*ak
Complaint filed: 1999-07-29
Components: SERVICE BRAKES, HYDRAULIC
when riding on a decline the sensor on the vehicle disengages the brakes, allowing the vehicle to pick up speed. dealer can't duplicate the problem. *ak
Complaint filed: 2003-10-08
Components: ELECTRICAL SYSTEM
problems getting starter recall repairs complete.*mr the starter was recall. the vehicle was taken tot he dealer for replacement. when the consumer returned to pick up the vehicle the dealer indicated that the work was not done because something came up. after the consumer left the dealer they called and said they could not do the recall because the consumer installed a non-honda alarm on the vehicle. the consumer agreed to be responsible if anything went wrong and gave them permission to do the work but they said no. *nlm
Complaint filed: 1999-06-03
Components: SERVICE BRAKES, HYDRAULIC,POWER TRAIN
rear axle seal is leaking brake fluid, and causing brakes to wear out faster. *ak
Complaint filed: 2011-08-22
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1996 dodge neon. the contact was driving 25 mph when the vehicle stalled without warning. the contact had to coast to the side of the road and have the vehicle towed to a local mechanic. the mechanic noticed that a faulty wiring harness was the cause of the vehicle stalling and advised that it would need replacing. the contact referenced nhtsa campaign id number: 96v026000 ( electrical system:wiring:front underhood). the contact was advised by the manufacturer that there were no recalls. the failure mileage was 120,000.
Complaint filed: 2001-01-17
Components: SERVICE BRAKES, HYDRAULIC,WHEELS
when applying brakes abs braking systems was defective, and vehicle didn't stop. *ak rear wheels lock up during snow conditions but the dealer was unable to correct the problem. *yh
Complaint filed: 1997-03-31
Components: SERVICE BRAKES, HYDRAULIC
brake line developed a leak while travelig on highway, brake pedal traveled almost completely to the floor due to significanr loss of brake fluid. *ak
Complaint filed: 1995-01-12
Components: SERVICE BRAKES, HYDRAULIC
replaced front brake pads due to excessive vibration/noise.
Complaint filed: 2002-10-22
Components: UNKNOWN OR OTHER
please add information. mr
Complaint filed: 2009-08-25
Components: STEERING
i am continuously having steering problems with my 2000 chevy impala. i had the rack and pinion replaced 11/07 when i lost control of my car and could not turn. i almost went of the road from this. i then had to have the steering lubed for some knocking noise and vibration. here it is 2 years later and i am having the same problem again. knocking noise and vibration in steering when i turn left. i only have 106,000 miles on this car. when is it you will hold the company liable for an issue they have known about all along? how many deaths will it take? *tr
Complaint filed: 1999-08-25
Components: VISIBILITY
wipers and fluid work intermittently. have been to dealer and found nothing wrong. it's obvious when it rains and would consider it a safety hazard. please help!
Complaint filed: 1996-12-05
Components: SERVICE BRAKES, HYDRAULIC
brakes failed to stop at low speed while driving at an alley towards the street, resulting in loss of control/crash. *ak
Complaint filed: 1999-03-26
Components: ENGINE AND ENGINE COOLING
head gasket, motor mounts, thermostat replaced failed causing engine to overheat.
Complaint filed: 2000-01-03
Components: SERVICE BRAKES, HYDRAULIC
i received a recall notice for the abs. i took the blazer to century chevrolet in broomfield. *ak
Complaint filed: 2007-01-26
Components: SUSPENSION
tl* - the contact owns a 2001 ford taurus. the contact has stated that the right rear coil springs failed. while getting the tires changed the mechanic notice dthat the rear coil spring fractured. the contact called the dealer and the manufacturer about the failure, and was told that the recall and the extended warranty were only for the front coil springs. there is currently an open investigation , pe05-054 for rear coil spring failures. *ak updated 2/16/2007 - *nm
Complaint filed: 2007-01-10
Components: ENGINE AND ENGINE COOLING
on multiple occasions my 2002 chevrolet suburban stalled while driving on the freeway. after several minutes the truck would restart. the chevy dealer said there was nothing they could do since they would not be able to duplicate the condition. it does not trigger a check engine signal. it usually happens after long periods of freeway driving with no warning. this is not a low fuel issue. i suspect it is a crank position sensor failing after researching the issue on the internet. *jb
Complaint filed: 2004-08-31
Components: TIRES
request for reimbursement for tire failure. *mr the tread severed the brake line. there was also a vibration when the vehicle was going 65 mph. recall 04v037000. *sc *jb
Complaint filed: 2008-12-09
Components: POWER TRAIN
at around 60,000 miles the following occurred. no specific event led to this incident except the transfer pump came loose. when the pump dropped down, this allowed the drive shaft to wear the transfer casing as well. the transfer case and the drive shaft yoke had to be replaced. this was not covered by the warranty. *tr
Complaint filed: 2009-11-24
Components: STEERING
i own a 2004 ford explorer 4wd, xlt 6 cy engine. i was driving it last week and the front end felt loose. i pulled into a parking spot and when i tried to put it in park the shift lever fell apart in my hand and the steering column fell apart. i was only going 5 mph at the time but i wonder what would happen if i was going 40 or so., i had lost control as i parked!! the ford mechanic said he had never seen this before. *tr
Complaint filed: 1999-09-21
Components: AIR BAGS
upon starting vehicle by placing the key in the ignition, passenger's side door mounted air bag deployed without any cause. also, a week following the air bag deploying, air bag indicator light was flashing on the dashboard. consumer has contacted the dealer, dealer has disconnected the passenger's side mounted air bag. manufacturer contacted. repairs made. *ak *ml
Complaint filed: 2002-01-28
Components: STRUCTURE
consumer stated that six dimples had developed on both the left and right side of the rear passenger, dealer stated that the metal internal support beam is contracting and pulling the metal skin of the vehicle causing the dimpling effect, dealer stated damage was result of manufacturer defect, repaired damage and repainted affected doors. *tt
Complaint filed: 2003-07-17
Components: SERVICE BRAKES, AIR,ENGINE AND ENGINE COOLING
while driving vehicle shut off and brakes failed. dealer notified. *ak
Complaint filed: 2008-02-07
Components: SUSPENSION
tl*the contact owns a 1999 ford taurus. while the vehicle was parked, the contact noticed that part of the front passenger side coil spring was on the ground. the vehicle was driven to the dealer and they stated that the vehicle would not be repaired under nhtsa campaign id number 04v332000 (suspension:front:springs:coil springs) due to the mileage. the vehicle was previously repaired for that recall in 2004. the purchase date was unknown. the current and failure mileages were 175,000.
Complaint filed: 2001-02-02
Components: SUSPENSION
discovered problem when car was on a lift, for cosmetic work. we don't know when bolt fell out. the rear end was jumping sideways around turns since we owned the car, we didn't know it wasn't normal. we put 1000 miles on the car in the past week that we owned the car. *ak
Complaint filed: 2004-10-28
Components: AIR BAGS,SEAT BELTS
12-09-02 front/.side impact. no airbags deployed. 05-24-03 side impact preceeding rollover. no airbags deployed. seat belt did not restrain driver. onstar was not notified of accident for safety. major injuries incurred.*ak
Complaint filed: 2006-12-13
Components: VISIBILITY
dt*: the contact stated while entering the vehicle from the front driver side door, the sunroof glass shattered without warning. the dealer was alerted.
Complaint filed: 2001-11-27
Components: SERVICE BRAKES, HYDRAULIC
while traveling approximately 30 mph was unable to slow or stop vehicle due to sudden brake failure. she drove vehicle up onto an embankment to stop vehicle. dealership that examined vehicle found a hose for brake booster caming loose, resulting in brake failure. note: service for recall 01v154000 had been performed on october 9, 2001. consumer experienced back pains since this incident. please provide any additional information / documentation.*ak
Complaint filed: 1999-02-23
Components: UNKNOWN OR OTHER
the floormat on the drivers side can easily slip in front of the accelerator pedal and result in full throttle. the first time this happened i thought i was going to crash and ended up slipping the ignition into neutral and shutting of engine in traffic. it still happens occasionally, but i know to check the floormat. i saw in the usa today that you were looking at sticking throttles in ford explorers and thought my experience might be relevant.
Complaint filed: 2001-08-10
Components: POWER TRAIN
vehicle jumped from park to reverse. consumer was not parked on a incline. dealer has been contacted. please provide further details.*ak
Complaint filed: 2004-07-19
Components: VISIBILITY
my wife owns a 2003 honda crv purchased from jeff weler honda of cincinnati. the passenger side mirror is broken. honda informed me that the part is on backorder and as a result, they cannot supply the mirror to me. *jb however, it appears that honda is currently making 2004 crv's and the part number for the passenger side mirror is the same for both the 2003 and the 2004 models. additionally, many honda dealers have new 2003 and 2004 crv's on their lots, but they are unwilling to "borrow" a mirror from a new vehicle and supply it to consumers who have broken mirrors. additionally, i had no choice but to drive the car from cincinnati to columbus and back yesterday in order to pick up a friend who had been injured in an accident. driving the car on the highway without a passenger side mirror is dangerous given the design of the inside mirror and the design of the rear body pillars. from my point of view, it appears that honda has the parts to make my wife's car safe and they are choosing to put priority on the building of new cars instead of making existing cars safe. fyi - the honda part number is 76203-sca-a01.*jb
Complaint filed: 1999-11-17
Components: VEHICLE SPEED CONTROL
while driving with cruise control activated at about 75 mph, cruise control cable got stuck, causing the vehicle to suddenly acclerate. occupant had to ride the brakes for about 4 miles, and vehicle slowed down to 45 mph. driver had to put vehicle in park position in order to stop. this may have resulted in a crash. please provide further information. *ak
Complaint filed: 2005-03-21
Components: ENGINE AND ENGINE COOLING
without any warning, my chrylser concorde 2.7l engine suffered a complete failure. repair costs are near $5000 and upon research, i found this to be a common problem on chrysler 2.7l engines from 1998 to 2000. chrysler denies any allegations of the engine being faulty and that they are failing due to improper maintenance. the most that engine ever went between oil and filter changes was 4200 miles and that was a one time occurrence. the rest of the changes were done at or before 3000 miles. chryslers recommendation under normal conditions is 6500 miles.*ak
Complaint filed: 1999-06-08
Components: FUEL SYSTEM, GASOLINE
the car for as long as i have owned leaked fuel when ever the tank is filled up. it is not leaking as a result of overflow, but from some where between the neck and the tank. besides leaking fuel it has a real bad smell. *ak
Complaint filed: 2002-12-10
Components: AIR BAGS
while traveling about 50mph on the highway without prior another vehicle made a sudden stop and the vehicle in front caused a chain of reaction. please provide additional information dealer is aware of the problem. ts
Complaint filed: 1995-05-24
Components: SEAT BELTS
drivers seat belt hangs improperly due to retractor failing. please describe details. tt
Complaint filed: 2009-05-19
Components: STRUCTURE
rear window frame plastic is cracking, there is a 3/8 gap that has form making the window unstable and leaking both air and water. the truck is out of warranty. *tr
Complaint filed: 2002-06-07
Components: VISIBILITY
consumer states the windshield has been replaced twice due to stone chip.*yd
Complaint filed: 2000-04-11
Components: SUSPENSION
camber/caster failed causing the front end to be out of alignment. nlm
Complaint filed: 2003-08-05
Components: ENGINE AND ENGINE COOLING
consumer states that while driving at any speed and with no warning ehicle will shut off, causing consumer to pull over, and it will be hard to get the vehicle back started.dealer notified.*ak
Complaint filed: 1998-09-28
Components: ENGINE AND ENGINE COOLING
muffler failed due to corrosion, resulting in leak.
Complaint filed: 2008-06-25
Components: STEERING
the gear shift on my 2002 ford explorer broke off the steering column. there were no warning signs before this occurred. i was in the car with my 3 year old son my wife who is 8 months pregnant. i pulled out of a driveway at a friend's house in reverse, when i proceeded to put the car in drive, the gear shift broke off the steering column. my car was stuck in the middle of the road on reverse. i had to turn of the engine to be able to push it out of harms way and could no longer turn it on because it was stuck on the reverse gear. i had to get the car towed to my house, find a mechanic that could help me because my car is no longer under warranty and then have it towed to the mechanic. the mechanic had to change the steering column because ford does not sell the single part to fix the gear shift, they only sell the entire column. the mechanic got me a good deal on the column and the total cost of the repair was $360 as opposed to the $850 that ford wanted to charge for the part. there is a database online of numerous ford explorer 2002 owners who have experienced the same problem. here is the link: http://www.carcomplaints.com/ford/explorer/2002/steering/gear shift broke off.shtml this is a defect that threatens the safety of drivers and their families and should be addressed, recalled and the victims of this dilemma should be reimbursed by ford for their expenses. *tr
Complaint filed: 2009-02-12
Components: SUSPENSION,POWER TRAIN
i have a 2002 kawasaki klr 650 with 6053 miles i am trying to sell it but no one wants it with out the balancer upgrade aka doohickey. i did mine today and found the spring broken. the tail end was missing. i know alot of people have been affected by this bad part inc. the balancer itself. i don't know what kind of damage the broken spring did but the bike still runs, and with the upgrade from eagle it sound alot better. i think kawasaki own me some $$ for the parts and damage. i doubt if i will ever see any but would like too. heir could of been a fatal crash when the motor finally jumped time or seized due to metal in the valves/engine. fire or even death due to a serious lockup and crash. *tr
Complaint filed: 2001-09-07
Components: SUSPENSION
pe 01 022/front sabilizer link failure: noticed noise when parking, and whenever a turn was being made, vehicle taken to dealer and informed consumer that both bars were broken. dealer made repairs at consumers cost. *ak *slc
Complaint filed: 1999-11-01
Components: VEHICLE SPEED CONTROL
accelerator stuck causing an accident. driving into a parking garage, put the car in reverse because passed the key pad then forward, and vehicle just took off and struck another vehicle. *ak
Complaint filed: 2013-03-06
Components: ELECTRICAL SYSTEM,STRUCTURE
once opened, the vehicle door would not close. i had to use excessive force to get it to close the only way it did so was after the power sliding door cable had snapped. had this happened while away from home, i may have had to drive home with the door open. *tr
Complaint filed: 2004-03-04
Components: SUSPENSION,POWER TRAIN
2000 dodge durango. both front ball joints and right front wheel bearing and u joint have all had to be replaced. this is owned by our business, myers insurance, inc. mileage was 57898 work on u joint was done 11-24-03 at roy's dodge
Complaint filed: 2001-06-27
Components: SEAT BELTS
electronic shoulder belt track sticks in the middle position failing to lock into a position that would restrain driver. dealership has examined vehicle, and will repair the problem at consumer's cost. please provide any additional information/attachments.*ak
Complaint filed: 2006-04-27
Components: FUEL SYSTEM, GASOLINE
2003 saturn vue suddenly stopped running at an intersection. thought that it was the fuel filter, which is only available at the dealership(if you are lucky enough to be able to get there when they are open). now the cam shaft position sensor and the and the crankshaft position sensor are both reading bad, and my vehicle will quit running as i am driving down the road without warning. *nm
Complaint filed: 2004-01-05
Components: SERVICE BRAKES, HYDRAULIC
2000 jeep grand cherokee. owned it 10 months and it has been in the dealers 4 times for brake shuddering at low and high speeds. *ak
Complaint filed: 2012-02-01
Components: ENGINE AND ENGINE COOLING
engine failed blowing a cylinder and a half during normal use of the vehicle and i was told by my mechanic it would cost $5,000.00 for a new one. bought the car used and have 84,000 miles on it. *tr
Complaint filed: 2001-08-28
Components: ELECTRICAL SYSTEM
15 amp brake light fuse continously blowsout so when vehicle is driven. other drivers have no indication that vehcile is braking. dealer cannot identify the cause. please give any further details. *ak
Complaint filed: 1998-05-29
Components: EXTERIOR LIGHTING
headlights failed twice.
Complaint filed: 2000-10-20
Components: TIRES
left rear tire blew out while driving (firestone firehawk rmt lt2677516). nlm
Complaint filed: 2009-03-21
Components: SUSPENSION
i took truck to napleton lincoln/mercury for repair because suspension airbags went down they checked the truck out told me it would be $1100 total because of bad pump and censors. about a year later the same airbags went down again i brought the truck back and it was determined that i need a another pump that was under warranty by them it went out again with no charge to me. less than a year's time the airbags went down again took it back to same shop they checked car out and charged an additional $800 for an airbag pump and labor. with the above warranty i feel that there should not have been a charge to me because all charges should been covered by them. *tr
Complaint filed: 2004-05-20
Components: SUSPENSION
the lower right ball joint is loose and it is causing suspension problems. this problem was detected when the vehicle was brought to dealer for a routine maintenance check.*ak
Complaint filed: 1999-03-26
Components: SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
engine head gasket blew out and burned water and gas. dealer not aware of problem, and repairwork done at owner's expense. also abs lightcontinuously flashes on and off, dealer not aware, problem still exists. provide further information. *ak
Complaint filed: 2009-12-15
Components: ELECTRICAL SYSTEM
purchase one owner 2005 impala -5-09. previous owner reported intermittent fuel gauge reading as only problem, now temp gauge has quit, fuel gauge has quit, speedometer works intermittently. dealer price to repair $650 to $750. guess i'll tear out the dash and send cluster for repair. *tr
Complaint filed: 2011-04-11
Components: STRUCTURE
tl* the contact owns a 2004 acura 3.2tl. the contact stated that the dashboard became cracked where the air bag was positioned. the contact stated that the air bag could deploy at anytime without crashing. the vehicle was taken to the dealer where the contact was informed that the dashboard would need replacing. the manufacturer offered to cover seventy-five percent of the repair cost but the contact declined. the vehicle was not repaired. the failure mileage was 110,000.
Complaint filed: 2000-01-04
Components: STRUCTURE
when i start the truck, or just put the key into the ignition the door chime sometimes goes off as if the door is still open. it usually will continue until something decides to make it turn off. i had to listen to it for about 970 miles while on a trip out az. very annoying. i was told out there that the door sensor had or has a manufactures recall on this part; if so is it possible to get it fixed for free. *ak
Complaint filed: 2006-02-15
Components: EXTERIOR LIGHTING
dt*: the contact stated while using the left turn signal, the right side blinks. when the right turn signal was engaged, nothing happened. the contact verbally spoke with the local dealership and manufacturer about the problem, although the vehicle was not repaired. updated 3/3/2006 - *nm
Complaint filed: 1997-04-10
Components: VEHICLE SPEED CONTROL
throttle assembly failure.
Complaint filed: 2002-01-28
Components: EQUIPMENT
cable holding spare under carrier tore allowing tire to hit my car and almost hitting car. *ak
Complaint filed: 1998-09-02
Components: SUSPENSION
while driving beyond 50 mph the vehicle shakes or vibrates violently cause unknown. dealer cannot identify the problem. please give any further details. *ak
Complaint filed: 2006-11-29
Components: ELECTRICAL SYSTEM
my 2001 pontiac grand am smelled like something was burning. i took the car to the dealership who told/showed me that the insulation on the wire harness was literally disintegrating causing an extreme fire hazard. i was told it would cost over $2000 to replace the harness. everything in the car was factory installed and the insulation should not literally be disintegrating into dust after only 5 years. *jb
Complaint filed: 1998-12-30
Components: SERVICE BRAKES, HYDRAULIC,SEAT BELTS,VEHICLE SPEED CONTROL
while driving at any speed the consumer is having problems with the throttle cable which is causing the pedal to stick, and when applying the accelerator the vehicle isn't getting any speed. there was no prior warning. *akthe vehicle experienced total loss of the throttle almost causing an accident, the problem with vehicle was recall but the consumes vehicle was not included in recall due to vin. the vehicle vibrates while braking due to warped rotors, the right front seatbelt was twisted, front brake pads were replaced. *sb
Complaint filed: 2012-12-03
Components: FUEL/PROPULSION SYSTEM
we purchased this vehicle recently from a private seller. the first time we filled up the tank, we noticed a very strong gasoline odor. i called the seller and he told me that the only way to avoid that is by not topping off the tank. i figured this wasn't normal, so i started doing some research. turns out mercedes e class vehicles have a problem with the fuel seal. in fact, there was a recall for this problem, but the local mercedes dealer does not want to honor it because they say it is only for the amg models. but my model has the same problem. then, upon further investigation, i found that a class action lawsuit against mercedes was being filed this year for the same exact issue concerning e class vehicles from 2003-2009. *tr
Complaint filed: 1997-04-24
Components: SEATS
recall 97v037000, when contacting dealer to schedule an appointment for recall work, dealer stated that the recall was rescinded. dealer waiting to hear from manufacturer, son's finger was cut by mechanism. vehicle was finally fixed on 04/30/97. *ak
Complaint filed: 1996-03-19
Components: SEATS
driver's seat failed. *dh
Complaint filed: 1998-02-04
Components: SUSPENSION
right front lower control arm failure. noise in the front end were present.
Complaint filed: 2007-09-05
Components: ELECTRICAL SYSTEM
tl*the contact owns a 2003 honda vfr800. while riding 70 mph, the headlight shut off without warning. the contact believed that the front fairing sub-harness transferred the electrical grounding load of the headlight to other components and caused the failure. nhtsa campaign id number 07v359000 (electrical system:wiring) was referenced. the dealer has not inspected the vehicle. the powertrain was unknown. the failure and current mileages were 27,239.
Complaint filed: 2001-10-30
Components: FUEL SYSTEM, GASOLINE
prior to the recall the fuel pump and the fuel tank filler connector failed. (recall 01v183000 and 01v182000). *yh
Complaint filed: 2002-08-15
Components: VEHICLE SPEED CONTROL
dealer still has not fixed throttle prob. going back for 4th time. dealer still said- it's safe to drive with the gas pedal sticking at high speeds or even low speed- it sticks period.*ak
Complaint filed: 2010-03-26
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
2001 lexus 300rx with the possibility of sludge in the motor from oil. also consumer states that the battery will die if the vehicle is not used for a week or more. *kb
Complaint filed: 2000-07-26
Components: VEHICLE SPEED CONTROL
while driving on a dry straight road, accelerator left off and swerved terribly and unable to control. has happened repeatedly !!!
Complaint filed: 2011-11-09
Components: SEATS
tl* the contact owns a 2003 jeep grand cherokee. the contact stated that the driver seat mounting bracket fractured. neither the dealer nor the manufacturer was notified of the failure nor was the vehicle diagnosed or repaired. the current and the failure mileages were 125,000. the vin was unavailable.
Complaint filed: 2003-09-10
Components: SUSPENSION
during a routine maintenance check mechanic found that struts were popping through the strut tower. strut tower had to be replaced. *ak
Complaint filed: 2001-02-21
Components: ENGINE AND ENGINE COOLING
we have spent over a thousand dollars and now we find a blown gasket! recall!. *ak
Complaint filed: 2007-08-01
Components: ELECTRICAL SYSTEM
the key in my 2000 ford focus will not turn. my car is useless. after months of it being difficult and having to use force it finally won't turn at all. fortunately i am at home and not stranded. sounds like this is a common problem with these cars. i can't believe this isn't a recall issue. incredibly frustrating. sounds like i either pay a locksmith $150 or ford $400 to fix it. *jb
Complaint filed: 2011-07-14
Components: SUSPENSION
tl* the contact owns a 1998 ford windstar. the contact stated that while driving over a speed bump, the rear axle broke in half. the vehicle was towed to a dealer, who inspected the vehicle and determiend that the rear axle broke due to corrosion. the manufacturer was made aware of the failure and informed the contact that the vehicle was not included in nhtsa campaign id number 10v385000 (suspension:rear:axle:non-powered axle assembly). the vehicle was not repaired. the failure and the current mileages were 216,000.
Complaint filed: 1998-01-16
Components: POWER TRAIN
consumer was driving at approximately 40-50 mph, went to change gear when stick shift came out onto consumer's hand. shift pulled right out of transmission. consumer then had to try to put shift back in and downshifted to regain control of vehicle. dealer replaced shift lever. *ak
Complaint filed: 1996-07-24
Components: SERVICE BRAKES, HYDRAULIC
brakes making grinding noise. must push the pedal to the floor in order to stop. *ak
Complaint filed: 2005-08-01
Components: TIRES
dt: goodyear tires blew out on the front right driver's side and 6 months later the front passenger's side tire also blewout. goodyear, 1998, radial tires, 245/70r19.5. the tires had about 40,000 miles on them when they blewout. these were the recommended size tire for the winnebago. consumer never had any problems before with the tires. the tires blew a hole on the sidewall about 3 to 4 inches wide. the tires were replaced with the same brand of tire from goodyear. consumer did not contact manufacturer. consumer was traveling at 55-60 mph when the tires blew out. *ak *nm
Complaint filed: 2001-06-12
Components: EQUIPMENT
the exact same components failed on my 1994 dodge intrepid at 30k miles, in 3 model years, chrysler has made no change to the obviously low quality/poorly designed/defective ac pump. *ak
Complaint filed: 2009-10-27
Components: ENGINE AND ENGINE COOLING
coolant leaks into the engine in the 2003 land rover freelander. problem started at 25,000 miles and was dismissed by the land rover dealer (frankel land rover- hunt valley) who i bought the car from. i bought it brand new. eventually at about 60,000 miles they told me i would need a new engine after the warranty expired. i continued to fill the coolant chamber daily and drove it until it completely failed at 103,000 miles while i was driving on the baltimore beltway (695) at 60 mph. freelander k-series engines have been known to drop the cylinder liners into the block. because the liners are steel and the block is alloy, the liners being harder, work their way into the block. this is due to the engine block and cylinder head being composed of different materials that expand at different rates with heat generated during running of the vehicle. this can cause the head gasket to fail. the head gasket/cylinder liner design fault has not been classified as a recall. *tr
Complaint filed: 1996-12-04
Components: ELECTRICAL SYSTEM
alternator shortened out, causing fire.
Complaint filed: 2003-12-24
Components: SERVICE BRAKES, HYDRAULIC
questioning daimler's chrysler application of nhtsa's required recall (flat cpl.zip file, 2772, 96v099000, dated june 18, 1996) concerning the abs brake system on my 1993 dodge grand caravan. problem has not been resolved and dealer says that it is very difficult to determine the problem. i spent about $500 for dealer(jerry's dodge, springfield, va) to replace booster and actuator switch which did not fix the problem. *ak
Complaint filed: 1998-02-11
Components: VEHICLE SPEED CONTROL
vehicle experienced sudden acceleration while in reverse resulting in several collisions.
Complaint filed: 2005-08-10
Components: ELECTRICAL SYSTEM
dt: 2001 ford f150. the cruise control sensor caught on fire on august 9, 2005. the consumer was driving the vehicle when this happened. smoke started coming out of the hood, he pulled over. the smoke and flames were coming from the sensor. the fire department was not called. the vehicle was then driven to the dealership, they stated it was not under warranty, and it was not a recall item . consumer had to pay for the damages $120 plus for the fuses that blew out. *al
Complaint filed: 1999-01-05
Components: POWER TRAIN
shifter cable will not go into low when downshifting.
Complaint filed: 2000-07-25
Components: POWER TRAIN
transmission failure, rebuilt installed, now rebuilt is failing at 20,000 miles, slow to up-shift, down-shifts hard, herky-jerky below 40 mph. *ak
Complaint filed: 1995-04-10
Components: VEHICLE SPEED CONTROL
vehicle suddenly accelerated for no apparent reason, from a stop. tt
Complaint filed: 2001-05-07
Components: SEATS
took car in for recall notice on seat. when car finished, seat motor will not move seat forward or backward. motor acts as if not connected to something now.*ak
Complaint filed: 2001-07-04
Components: SUSPENSION
my vehicle has vibrated without success of fixing from the dealership from the beginning. i bought new tires and the vehicle still vibrates. *ak
Complaint filed: 2008-05-19
Components: SUSPENSION,POWER TRAIN
2001 volvo s60 2.4t bought as volvo certified pre-owned from dealer with 47,000 miles. now has 69,170 and need new transmission, right axle, right cv joint, rear seal, motor mounts. had complained about poor acceleration, rough shifting, rolling in park before extended warranty ran out and dealer did not fix, now out of warranty, they acknowledge the problems exists and i will have to pay to fix. *tr
Complaint filed: 2005-02-23
Components: ENGINE AND ENGINE COOLING
i was driving me car and the engine locked up. i had no warning from the oil and engine lights. i had it towed to the dealer, and they said a bearing in the piston had spun from engine sludge. i saw on line that they are having problems with this and won't do anything about it.*ak
Complaint filed: 1995-10-04
Components: POWER TRAIN
will shift into any gear without the key. please describe. tt also, the key comes out in any gear. the shifting lever could be moved with or without key. the manufacturer should issue recall about transmission problem. *yh
Complaint filed: 2010-08-27
Components: TRACTION CONTROL SYSTEM
abs failure on both of my '95 fords. a windstar and an explorer. in both of the cars the abs loses the ability to work properly. at all brake applications to very, very quickly alternates braking b/w wheels essentially it interferes with the braking of the car. remedy is to disconnect the abs. ford disavowed any knowledge of a pervasive problem. *tr
Complaint filed: 2005-09-16
Components: SERVICE BRAKES, HYDRAULIC,POWER TRAIN,TIRES,EQUIPMENT
[5] major problems chevrolet silverado z71 extended cab 4 door lt 350cu.in 5.7 liter. this truck came with the tow haul equip. and was sold with improper tires for the use described. tires where firestone 245/75-16. steeltex a/t 108/104r m/s new vehicle sticker also. to me. this fraud 2) next failure: lost all braking going down a slight grade. brake pedal went flat to the floor. i released pressure. pushed again. down to the floor but with pulsing felt through pedal. released again same .used both legs on one brake pedal other on parking brake. engine shaking during this. approx. stopping distance 600-700-yards.! informed dealer when next service due at 15.000mi. no comment no issue 3) next failure: gm crap exhaust system manifold cracked in two@17,156mi. and converter blockage due to breakage of manifold fragments. 4) next failure: same as 2 above. breaking loss for brief 90-200 seconds. enough time to be seriously injured or cause one. 17,982.47 mi 5) 20 mi round trip on way home on freeway sudden decrease in speed and the rpm gauge is at 6,000 rpm it does not go any higher. then it grabbed and sped way up. let off gas and sling shot type erratic speeds with same pressure on gas next pedal. same [xxx] time. i will never reach that space in time or miles before this unreliable defect laiden poorly designed piece of shody merchandise kills me or someone else. the service dept wants me to authorize take down of transmission and dissemble the unit and said needed to notify gm. also they mentioned 66,790. is this a form or a charge?. i called them back only to get a recording . i said (my exact words) i authorize gm/ dealer to repair this vehicle now at their cost and deliver it asap. come monday this will be 4 days no truck. this will force me to use very harsh civil complaints for these interruptions. *nm information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2006-08-17
Components: SERVICE BRAKES, HYDRAULIC,STEERING
(1) i was in a tight turn. i had just hauled 2 tons of feed from a feed mill 30 miles away. (2) the power steering and brakes both stopped working suddenly and with no warning. i had no control over my vehicle and had to run into a fence post to stop it. had it happened a few minutes earlier while i was on a highway, someone could have been seriously injured or killed. the truck was completely uncontrollable. (3 vehicle was towed to dealer. after two days of testing, no solution has been found. *nm
Complaint filed: 2005-01-28
Components: STEERING
when turning steering wheel could hear grinding noise. dealer greased the problem which went away for awhile. when the noise came back the dealer said the steering gear needed to be replaced. this car has 58000 miles . the steering has become extremely dangerous and saftey hazard.*ak
Complaint filed: 2007-04-23
Components: POWER TRAIN
driving at the speed limit on the new jersey turnpike, my 1997 land rover discovery experienced a catastrophic drive shaft failure. the explosion caused the crash sensors to activate (blinkers, fuel cut). the drive shaft went through the passenger floor ripping out wires. thankfully, nobody was injured however there was a real possibility that there could have been a serious injury from this. the dealer reports that the car is a total loss due to the damage caused by the drive shaft failure. *jb
Complaint filed: 2005-03-27
Components: STEERING
i had a 2000 dodge stratus until today. today, march 27th, 2005, my stratus had a hydraulic line for the power steering rupture and caused my entire engine compartment to catch fire. prior to the fire, i had observed power steering fluid on the line fitting and the leak fluid dropped onto the exhaust pipe below. i bought the replacement hose. however, the car caught fire before i got a chance to replace leaky power steering hose. i was wondering if this was something that had a recall, or what i might do to research this more and find out if somehow this is a defect, because i know someone that had the same issue, but caught it in time and had it repaired. thank you for your time and reading this e-mail.
Complaint filed: 1999-10-22
Components: VISIBILITY,STRUCTURE
defect in front windows - scratches windows. dealer says need new glass glides. shouldn't this last longer than 4 years? also, after the car sits on warm days the drivers electric lock doesn't work.
Complaint filed: 1995-04-24
Components: EQUIPMENT
speakers inoperative. *aw
Complaint filed: 2003-02-03
Components: ENGINE AND ENGINE COOLING
while vehicle was parked, the engine caught on fire. dealer has been notified. ph
Complaint filed: 2011-12-31
Components: FUEL SYSTEM, GASOLINE
gas smell near rear of vehicle when parked, after driving. *kb
Complaint filed: 1997-03-18
Components: SERVICE BRAKES, HYDRAULIC
antilock brake warning light goes on and off intermittently.
Complaint filed: 1996-09-23
Components: SEAT BELTS
passenger's side second row captain's chair seat belt mounted to side of van fails to restrain passenger's shoulder. *ak
Complaint filed: 1999-01-27
Components: SEAT BELTS
/passenger's shoulder belt and rear side seat belt don't work. when using the middle seat belt, the seat belt will get tight while seat belt is on, and then gets loose. also, the slide to used to tighten/adjust the middle seat belt won't stay tight. *ak *ml
Complaint filed: 2000-09-18
Components: TIRES
this particular tire was not on the recall list and had only 15,000 miles, but i wanted to replace them anyway. upon replacing them, we found a large, soft, jelly-like spot on one of the rear tires. it was thin and beginning to split even though the tread( dot number: w2 tire size: p265/75r15 )
Complaint filed: 1998-12-11
Components: SERVICE BRAKES, HYDRAULIC
the consumer has experienced a problem with brake calipers. while driving and applying brakes vehicle wouldn't stop, and the abs light came on. the manufacturer has been contacted, but did not provide any assistance. *ak
Complaint filed: 2006-11-09
Components: VISIBILITY
dt*: the contact stated the heating and cooling control knob fractured. the vehicle was taken to the service dealer, who determined that the heating and cooling control knob was redesigned and that there were none of the original knobs in stock.*ak
Complaint filed: 2005-07-27
Components: POWER TRAIN
dt: the transmission performed poorly. been in the repair shop twice, the first time because it was leaking transmission fluid and jerking when accelerating past first gear. had around 40,000 miles. second time it had 54,000 miles for the exact same thing, and currently, the third time the vehicle was still leaking fluid and it will not go forward but will only going backwards. the first time was around 2001. *ak
Complaint filed: 2005-09-11
Components: ENGINE AND ENGINE COOLING
three exhaust manifold bolts on the front, and three more on the rear are broken off, with a increasingly more loud sound coming from under the hood. i believe they are aware of this defect in these vans, but require the owner to shoulder the payment of this expensive repair. this problem is very evident in the 1993 model year of the mercury villager and the nissan quest. *nm
Complaint filed: 2009-05-05
Components: ENGINE AND ENGINE COOLING
purchased a new nissan altima in sept. 2002 and was recently told that i need a new engine. i have an excellent maintenance record. brought the car in last month for a loud grinding noise in the engine but was told that they "couldn't find anything wrong." then the engine started a racing noise and i immediately dropped it off. now i am told that i need a new engine at the tune of $4,700.00. i only have 94,000 miles on the vehicle. i have filed a complaint and am waiting for a response. i have had all of the numerous recalls fixed over the past eight years. *tr
Complaint filed: 2002-10-02
Components: POWER TRAIN
valve train premature wear. requires an upper end rebuild at my expense. making a loud click during acceleration. told by dealership this is a common problem. but, dealership will not warranty an obviously manufacturer defect. *ph *jb **dimsii ivoq entry posted after 12/12/02 cut over to artemis**768006
Complaint filed: 1999-05-26
Components: SERVICE BRAKES, HYDRAULIC,POWER TRAIN,EQUIPMENT
a/c system failure due to pin-hole in evaporator ,system replaced and recharged then a/c compressor piston failed and was replaced,along with condensor .a/c compressor failed again for the second time when system failed to circulate refidgerant .front caliper seized and caused the vehicle to spin when engaged in rapid stopping,the caliper was severely worn ,while only having 25,000 miles at the time,the remaining calipers were showing minimal wear at that time.probems in the transmission from whining in gear, to rough shifting ,to whining while in neutral, began with less than 15,000 miles on the vehicle. problems remained even though the dealer mechanics stated no problem was fuond.troubles remained after multiple transmission services were performed at full cost to me. no satisfaction was received . the transmission continued to shift rough ,whine in and out of gear until the clutch had to be replaced showing a worn throw-out bearing as the cause of the whining
Complaint filed: 2007-09-02
Components: FUEL SYSTEM, GASOLINE
i am the original owner of a 2001 volvo s60; noted a strong gasoline odor in the garage and at the right side of the vehicle (noted during extreme summer weather in south). car was taken to volvo certified repairshop and was noted to have a leak at the fuel pump. the pump needed to be replaced- total expense of $810.00. the vehicle has 92,000 miles on it and has been meticulously maintained. *tr