vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2012-08-21
Components: POWER TRAIN
on aug. 19 my husband heard a very faint "ping" about a 2 miles from home. nothing seemed to be wrong and he felt it must have been something moving around in the car. on aug. 20, after driving several miles, i heard what sounded like something under the hood self-destructing, the odometer and rpm gauge went wacky, and i had no power. i was fortunate to be perhaps 50 yards from an auto service center and coasted into the driveway leaking fluid and flinging parts. the transmission had blown apart. had i been on a freeway i would likely have been killed or killed someone else. from talking to mechanics it seems that this is a well known defect and dodge manufactured transmissions were not modified, but there has been no recall. we were told that after market parts from another company had the problem addressed. (what recourse do we have. can we ever expect dodge to pay for a remanufactured transmission?) note: the mileage and speed are approximate. *tr
Complaint filed: 2010-09-22
Components: ELECTRICAL SYSTEM
my 1995 mercedes benz sl600 (vin [xxx])was constructed with electrical wiring which has insulation which degrades over time. this causes many problems, the most serious in my case being a deceleration when the gas pedal is depressed too far. this is extremely dangerous when merging into traffic. it is a widely known defect in many mercedes built between 1991 and 1997. mercedes refuses to fix the expensive repair. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). i have had the defective wiring harness replaced at a cost of over $2000.00, i am awaiting information on other repairs caused by the faulty wiring. *tr
Complaint filed: 2003-10-23
Components: VEHICLE SPEED CONTROL
vehicle cruise control stays on when it should shut off. *la
Complaint filed: 2007-08-17
Components: VISIBILITY
tl*the contact owns a 2005 chevrolet trailblazer. she noticed that the adhesive that held the rear window in place came loose. she took the vehicle to the dealer and when they attempted to open it the glass shattered. the dealer stated that they would not repair it at their cost. the contact felt the vehicle should be included as part of nhtsa campaign 05v035000 (visibility: windshield). the current and failure mileages were 67,000.
Complaint filed: 2000-05-01
Components: ENGINE AND ENGINE COOLING
had noticed a leak coming from the exhaust. took vehicle to exhaust mechanic, and was informed that exhaust manifold pipe was welded around the joint with another pipe to make one pipe. exhaust manifold pipe had cracked was getting worse. mechanic could not repair problem. contacted the manufacturer no recall or other repairs done on vehicle. *ak
Complaint filed: 2013-12-28
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
when driving my vehicle that speedometer on the rpm does not work, and now i was told that the computer was messed up. i have replaced the battery, and then the fuse under the seat gets really hot, and something needs to be done about it. i have even got a ticket for speeding and my speed o meter was set at 65 and i was told by the highway patrol that i was going 75. *tr
Complaint filed: 2001-08-07
Components: SUSPENSION
the ball joint and lower lateral arms failed prior to recall notice 99v-066, the consumer contacted manufacturer for reimbursement but was denied(attorney for client). nlm
Complaint filed: 2009-03-30
Components: SERVICE BRAKES, HYDRAULIC
tl*the contact owns a 2002 chevrolet silverado 1500. while driving less than 10 mph, the anti-lock brakes activated unexpectedly. at highway speeds, the brake pedal would extend all the way to the floor or freeze to the point where it could not be depressed at all. the vehicle was taken to a dealer and they found a recall/safety improvement act that listed the same failures as the contact's year, make, and model vehicle. however, his vin was not included in the recall. the manufacturer stated that they could not assist with the repairs; therefore, the contact would have to pay over $500 to have the vehicle repaired. the nhtsa campaign id number was unknown. the failure and current mileages were less than 66,800.
Complaint filed: 2004-04-20
Components: TIRES
the tread on a general tire type 245 75 r16 ameri lre flew off while on i-5 east of grants pass, or. must someone get killed before action is taken to force the manufacturer to recall these defective tires? we have reports from many rv'ers having had this happen. the company has not responded to my inquiry of 3/29/04 regarding this incident.
Complaint filed: 2004-12-03
Components: POWER TRAIN,VISIBILITY
left windshield wiper failed during a strorm, increasing the risk of a crash. informed dealer that wiring would have to be replaced. *ak the 25704865 arm, where it connects to the transmission motor shaft stripped the threads. this part was replaced, not the wiring. *ak
Complaint filed: 2007-02-01
Components: SUSPENSION,VEHICLE SPEED CONTROL
tl*- the contact stated that her 2000 mercury villager has acceleration problems. when at a complete stop or at a low speed, when she tried to accelerate, the vehicle will not accelerate as expected. the contact stated that she has to put the foot completely to the floor for the vehicle to accelerate. she has replaced the throttle body twice since she owned the vehicle. she stated that she had several close calls, almost resulting in several crashes. also, the stabilizing link was causing problems with the steering. when she turned left or right there was a noise coming from the front end of the driver side wheel. if she hit a hole the vehicle made a loud clunky noise. the contact had the stabilizer bar repaired 2/1/07, and she has had three tires replaced. the contact stated that dealership said the stabilizer bar was the cause of the tires wearing out so quickly. there have been 6 occurences of this failure. *ak
Complaint filed: 2002-07-12
Components: STRUCTURE
the driver door is over sized at the upper right hand corner. the gap between the extended cab door and driver door is very small. when closing the driver door, the extended cab door shutters. *yh
Complaint filed: 1999-09-17
Components: VISIBILITY
wipers get entangled with eachother, happens fairly regularly, no permanent fix available from dealer, i have switched to shorter, aftermarket blades which seems to have helped
Complaint filed: 2010-03-05
Components: AIR BAGS
tl*the contact owns a 2004 lincoln aviator. the contact stated as she was reversing, miles per hour was unknown ,the driver side air bag deployed. it continued to rupture as she put the gear shift in park and jumped out of the vehicle. no one was injured. the vehicle was driven to the dealer after the air bags were taped. they inform her it will cost $1000 to repair the damage. the ford manufacturer was called and stated they will give an answer within the next 15 days on their decision regarding the repairs.the vehicle was still at the dealership at the time of the complaint. there was only routine maintenance performed on the vehicle but no repair done on the air bags. the failure mileage was 70,000.
Complaint filed: 1997-10-10
Components: POWER TRAIN
axle assembly overheated and failed axle seals/bearings. *ak
Complaint filed: 2001-03-28
Components: ENGINE AND ENGINE COOLING
engine belt tensioner failure while driving with associated loss of steering control second incident first incident occured at 33071 miles 01/11/1999. *ak
Complaint filed: 2003-03-18
Components: SUSPENSION
the vehicle rode roughly due to defective coil springs. *nlm
Complaint filed: 1997-10-27
Components: ELECTRICAL SYSTEM
engine spark plug failed.
Complaint filed: 2001-04-13
Components: POWER TRAIN
i really feel dodge/chrysler has a probelm with their automatic tranmissions in their mini-vans, everyone i know has had trouble and had to replace them. my turn came last week, reprtedly the new transmission that was installed is re-designed and has a longer warranty. there is something wrong here and it needs to be addressed.*ak
Complaint filed: 2011-08-08
Components: ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
11/09 driverside window regulator replaced;constantly replacing driver side turn signal bulb; in approx. march 2010 car would randomly not go into reverse and when i was able to get it into drive car would feel sluggish or when coming to a stop felt as if i was hit from behind or car would go into failsafe mode and i would be unable to accelerate, had diagnosed by bmw was told 10k+ to have tranny replaced ; found a rebuilt tranny and replaced in approx. may 2010; here we are in august 2011 and car again began to not go into reverse and give a failsafe notification; attempted to start car today 8/8 to take to shop; however car would not go into reverse and when it finally indicated it was in reverse; actually went forward began to make a weird grinding noise so i turned it off and there it sits in my driveway leaking what i presume to be transmission fluid unable to be driven. current mileage 133k
Complaint filed: 1999-03-24
Components: POWER TRAIN
while stopping at a red light vehicle would not move. after shifting from reverse to neutral a couple of times, vehicle finally moved. the vehicle was taken to a mechanic, where the forward clutch pistion was replaced with a steel piston instead of an aluminum piston. the ford is aware of problem. please provide any further details. *ak
Complaint filed: 2012-07-30
Components: STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES
was driving down major interstate when the vsc warning came on with buzzer. brakes felt like they were being ground down, engine decelerated, and could feel bumping and grinding on brake pedal. pulled over and checked under car, found nothing. got back on interstate and same thing happened only this time the system turned itself off. can not turn the vsc off with the button provided. research on internet reveals not an unique issue with sequoia. has also happened with tundra and other toyotas with vsc system. no fix available as of 07/30/2012 that can be found. *tr
Complaint filed: 2012-01-30
Components: AIR BAGS
tl* the contact owns a 2002 jeep liberty. the contact was driving 40 mph when he crashed into a light pole and the air bags did not deploy. the contact was injured and the steering wheel was bent from the force of the impact. the vehicle was destroyed. the vin was not available. the failure and the current mileage was 64,000.
Complaint filed: 2013-10-01
Components: SUSPENSION
tl* the contact owns a 2002 ford windstar. the contact stated that while driving approximately 20 mph, she was alerted that both rear wheels were slightly turned inward. the vehicle was towed to an authorized dealer, who informed the contact that the rear axle was fractured. the vehicle was repaired under nhtsa campaign id number:12v195000 (suspension) in 2012. the remedy repair failed to correct the problem. the vehicle was not repaired for the recent failure. the manufacturer was notified of the defect. the approximate failure mileage was 70,000. the vin was unavailable.
Complaint filed: 2004-01-15
Components: ENGINE AND ENGINE COOLING
6.8 litre v-10 engine and one spark plug from each cylinder head came out. one cyl head had threads destoyed thereby making a replacement nessesary and the other one was suspect. the dealer suggested a rebuilt engine as costs would be very close between repairs and a genuine ford rebuilt engine and it would come with a warrenty. my complaint is that the plugs came out because the cyl heads were a poor design with only 3/8 34; threads in an aluminum casting and i shouldn't be paying for poor engineering and designs. there has been an update in 2001 that now has a cyl head with 9/16 34; threads and plugs to suit. i want ford to install a new updated engine at their cost.
Complaint filed: 2001-06-26
Components: TIRES
pe00 020; consumer was traveling about 70mph on highway and heard a noise. was able to pull over onto shoulders, and noticed that left rear tire separated from vehicle. firestone, wilderness at, lt265/75r126 ms, dot vdw8aw2128. dealership and firestone were notfied of incident.*ak
Complaint filed: 2009-03-05
Components: POWER TRAIN
tl*the contact owns a 2002 chevrolet trailblazer. while driving approximately 40 mph on normal road conditions, the engine revved up without warning. the contact depressed the accelerator pedal, but there was no response. in addition, the four-wheel drive indicator was flashing intermittently. roadside assistance was called to the scene and the vehicle was towed to an authorized dealer for diagnostic testing. the dealer stated that the encoder motor in the transfer case was the cause of the failure. the vin was not included in nhtsa campaign id number 01v283000 (power train;transfer case,4-wheel drive). the vehicle has been repaired. the failure mileage was 122,117 and current mileage was 122,250. the consumer stated the vehicle slipped out of gear and would not move. the 4ed drive indivator light illuminated. updated 04/16/09.*jb
Complaint filed: 2003-07-18
Components: STRUCTURE
purchased new 2003 toyota corolla on 05-27-03 - vehicle delivered with metallic rattle in dash - brought into dealer service on 07/11/03 - informed by dealership that there is no fix for this - toyota has to come up with a new part because the dashboard does not fit into the body correctly - we have to wait until a part is available - there is not one at this time. *jb
Complaint filed: 1996-09-03
Components: LATCHES/LOCKS/LINKAGES
the hood support latch broke . please describe . *ak
Complaint filed: 1999-09-23
Components: VISIBILITY
windshield wipers are coming on/off intermittently. contacted dealer on june 3, and was told they had no correction piece for this problem. took the vehicle again on 7 jun 99, they were in the process of updating the gem module and waiting. consumer currentlywaiting on the part. *ak
Complaint filed: 1999-10-13
Components: STRUCTURE
tailgate misaligned causing the latch not to attach properly and the left side of the tailgate to pop open. nlm
Complaint filed: 1996-10-07
Components: ENGINE AND ENGINE COOLING
two or three mintues after the car was parked the car caught fire in the engine. *ak
Complaint filed: 2013-09-12
Components: SERVICE BRAKES
abs warning light comes on off intermittently. can not re-set it, but the brakes seem to work good otherwise. is this a problem or has ford had a recall on this issue? i hear it is common. *tr
Complaint filed: 2000-03-21
Components: SEAT BELTS
i began having problems with the seatbelts on the front right passenger side and also notice one in the back seat as well. the seatbelts began retracting sluggishly. it is now to the point where the front passenger side does not retract at all. i took the jeep into troy aikman auto mall in fort worth, texas on march 16, 2000 to have all the seatbelts looked at. i was told that all four seatbelts were going out and needed to be replaced. i contacted chrysler customer service at 1-800-992-1997 and reported what i believed to be defective seatbelts. chrysler had a rep in my area look at my file and reported back to chrysler that they would pay one-half of the costs involved. they were doing this as a "good-will gesture" because of the mileage on my vehicle. i have purchased 2 other jeeps, the last one purchased in 1988 and sold in 1996 when i purchased my current one. i have never had any problems with any of the other seatbelts and the mileage on my 1988 was approx. 150,000 miles. i would appreciate your review of this matter and advsing me of same. thank you. *ak
Complaint filed: 1998-07-20
Components: POWER TRAIN
consumer was driving at approximately 55 mph when transmission became inoperative without any warning, resulting in loss control. consumer then had to pull emergency brake in order to regain control. *ak
Complaint filed: 2001-03-16
Components: EXTERIOR LIGHTING
glue seal around headlights separated causing cover to fall off.*ak
Complaint filed: 2000-05-01
Components: FUEL SYSTEM, GASOLINE
when using the rear tank, fuel is being pumped back into the front tank. when front tank is full, fuel being pumped from the rear tank goes into the front tank which causes the front tank to overflow. recall issued for this problem, but this vehicle not included due to vin. *ak *ml
Complaint filed: 2010-12-23
Components: POWER TRAIN
i drove my 2004 (6 1/2 year old) rav4 sport awd today as usual to work (16 miles). it has just short of 50,000 miles on it and is ready for the next oil change in more than 1000 miles. i have done the majority of maintenance at the dealership. i drove the car from my office at 169 and 62, on 62 then north on i35w to minneapolis and then on i94e to st. paul. soon after i got on i94 i noticed sudden failure to accelerate with a jerking and high revs (to about 4500) when going from 55 to 60. the gears did not fully engage and rumbled and did not change or drive fully in any gear. i was concerned about transmission problems and stopped at a service station (mike's bp in st. paul downtown) that had done an oil change on my car. the service person checked my transmission fluid and said it was "filthy" but full. he said it may need a new transmission. i chose to cancel my trip out of state for work, and drove directly home after setting up with my regular mechanic for next tuesday, the earliest open appointment. i was surprised to have this issue come up so suddenly and it is a clear danger since i mostly would drive on interstate highways in rush hour traffic or long distance for work and it could cause a crash. i will not drive the vehicle. this car had no issues at all so far - only replaced the wipers a year ago. i am concerned to have further damage to the transmission as the car drove so unpredictably and makes strange noises now if it is shifting. i have a toyota purchased extended warranty good until end of june 2011 and i'll work on getting this covered. it is frightening to have this happen to my vehicle as i depend on my car for work trips and for commuting. i'm glad i have the warranty and will have the work done to fix the problem if that is possible. my car goes through regular maintenance at a toyota dealership and they run checks for any recalls every time it is in the shop. there has been nothing at all on the vehicle thus far. *tr
Complaint filed: 1998-09-09
Components: STRUCTURE
frame is cracking at the back of the engine which could cause total loss of suspension. please give any further details. *ak
Complaint filed: 1996-03-12
Components: STRUCTURE
door handles broke off. *sd
Complaint filed: 2004-09-17
Components: SERVICE BRAKES, AIR
on august 19,2004 i had to stop suddenly to avoid stopped traffic ahead on the freeway. when i hit the brakes, the anti-lock brake failure lights came on and the vehicle went suddenly to the left, where it was hit by another vehicle. the body shop tested the brake unit before repairs and found nothing. after repairs, the anti-lock warning lights came on and they would not release the vehicle without replacing the anti-lock computer. the warning lights have ocasionally come on the entire time i have owned the vehicle, and i was told by mechanics at 3 different chevrolet dealers that this is normal and not a problem. i do not believe the unit functioned correctly from the time i bought the vehicle and this was confirmed when i needed the brakes and they failed. i do not believe the kelsey-hayes brakes are reliable and i will be selling the vehicle due to my fears for the safety of myself and my children.*ak
Complaint filed: 2012-03-08
Components: STRUCTURE
the body mounts on my explorer sport are deteriorating and causing a bad vibration in the whole vehicle when traveling and eventually the cab will shift and could cause loss of control. the ford company is the only one with the new parts needed for my model vehicle and they want $1,0000 just for the parts. *tr
Complaint filed: 2000-07-30
Components: SUSPENSION,POWER TRAIN,VISIBILITY,INTERIOR LIGHTING
1)"front sway link eliminator bars" both failed after front cv joint replacement causing very poor/dangerous handling. dealer refuses to consider that prior removal caused damage, says they were rusty. 2) windshield wipers fail while going over bumps. dealer refuses to cover under warranty. wants nearly $400 for repair. 3) door locks, dome lights lock and unlock by themselves while vehicle is running or not, causing passangers/keys to be locked inside. dealer refuses to fix. 4) check engine light comes on and vehicle fails to start, after several minutes vehicle then starts. dealer refuses to believe there is a problem and won't fix under warranty. *ak
Complaint filed: 2003-07-14
Components: EXTERIOR LIGHTING
consumer states that headlights are not working properly. dealer notified. *ak
Complaint filed: 2003-01-07
Components: AIR BAGS
consumer was in head on collision and the air bags didn't deploy upon collision. ts
Complaint filed: 2002-06-11
Components: STEERING
while driving through a parking lot i turned the wheel to go left and the steering wheel locked up and began pulling right almost causing me to run into another vehicle. had i been going any faster i would have crashed and died. on the way home the wheel locked up again turning left onto our road and i almost drove off the road. i've parked the car and haven't driven it since with concern that this life threatening problem will cause a serious accident. many other gm vehicles have reports of this steering problem with 97 vehicles which can be seen in a report by guy cramer at http://www.yfiles.com/gm-steering-problem.htm. *ak
Complaint filed: 2007-03-06
Components: ELECTRICAL SYSTEM
saturn 2004 ion 3 if i have the wipers and heat or a/c on at the same time as the radio the radio led lights go out when the car is moving and i am not able to read the time or radio station on the radio. if i turn the wipers off the led lights come back on. visibility problem causes driver to take vision off road longer-no specific accident has occurred but numerous close calls have occurred as a result of what apparently is a flaw. i have taken it to the dealership numerous times and the salesman and the general manage both said that is not right but the service manage tried to tell me that is normal operating condition. a saturn management review team person from saturn corp. said in a letter to me "your retail service team leader has reviewed my concern and determined that the condition is a normal characteristic of the vehicle. since your vehicle is functioning within design specifications, we ask that you accept the diagnosis given at the time of this review." in other words they either do not want to fix the problem or don't know how to. this problem started happening after the turn signal/drl safety recall when they installed a drl jumper kit. *jb
Complaint filed: 2008-11-02
Components: SERVICE BRAKES, HYDRAULIC
no crashes or injuries yet. my complaint is about the abs wheel sensor on my 2004 chevrolet colorado 4x4 ls z71. it is not functioning correctly. after i start the truck the abs light will come on with a tone plus a message in the d.i.c. "abs fault". i have discussed this problem with my local chevrolet dealer. they have informed me that my abs wheel sensor is not working properly. as far as i can tell that means that my abs brakes (safety feature) is not working. my truck is up for inspection in february 2009. i'm pretty sure that it will not pass because of this problem. my truck has less then 44,000 miles as of today. i asked my local dealer on a rough estimate on fixing the problem. they informed me that it would be in the $700-$800 range. yes, my warranty is up. but i feel that this problem is more of a safety issue. the abs is a safety feature on all newer vehicles today. i could not purchase this truck without this feature. therefore sense i did not have the option to purchase the truck without abs. i feel that general motors should take responsibility to fix the problem. *tr
Complaint filed: 1997-07-29
Components: VISIBILITY
while driving the windshield wipers stopped, causing a sudden loss of visibility. *ak
Complaint filed: 2012-12-03
Components: SERVICE BRAKES
tl* the contact owns a 2004 chevrolet avalanche 1500. the contact stated that while attempting to brake from 5 mph, the brake pedal abnormally traveled to the floorboard. the contact inspected the vehicle and discovered that the brake line was rusted, causing all of the brake fluid to leak out from the vehicle. the vehicle was towed to a mechanic for further inspection and repairs. neither the dealer nor the manufacturer was notified. the failure mileage was 80,200.
Complaint filed: 2000-07-12
Components: ELECTRICAL SYSTEM
vehicle has stalled on five occurrences now. each time has been below 20 mph. the last time it stalled, it took approx. 5 attempts to get the vehicle running. each attempt would run then die immediately. this last occured in a major intersection, with me obstructing traffic.*ak
Complaint filed: 2007-03-03
Components: STRUCTURE
rear lift gate struts fail causing injury to head when door is in the open position. lift gate does not open to the full position and the problem gets worse during time. if the person opening is not aware that the clearance is not sufficient, the sharp edge of the door can hit user in the forehead. *jb
Complaint filed: 2002-12-17
Components: ELECTRICAL SYSTEM
the consumer has a electrical problem she has no brakes light flashers. please provide additional information. dealer is aware of the problem. ts
Complaint filed: 1999-08-18
Components: SERVICE BRAKES, HYDRAULIC
front brake pads and rotors repaired, causing grinding noise. yh
Complaint filed: 2007-11-16
Components: ENGINE AND ENGINE COOLING
purchased vehicle in july it has been looked at and repaired 8 times. twice to the dealer, the second time they told me it had a cracked engine block and would cost 10,000 to replace the engine(that's what i paid for the car). the first time it was there for an inspection they told me in 2002 they replaced the radiator and 2005 it was there for overheating issues. the coolant fluid would not stay in and kept leaking. it constantly overheated and when i drove it off the lot, before i even got home the check engine light came on. it's being held at a repair shop that the dealer took it to because i can't afford to pay them to fix what they say is wrong with it and i thought the dealer was going to fix it. i myself have spent over 1,000 on it in repairs and have been riding the bus for 3 weeks now. *tr
Complaint filed: 1998-06-15
Components: SERVICE BRAKES, HYDRAULIC
received recall notice 98e-0100.00. called dealership. was informed no parts available. would call when parts become available after ordering them. *ak
Complaint filed: 2001-05-22
Components: WHEELS
all five lug nuts came off, resulting in wheel separating from vehicle, and massive damgage to lft front brake system. *ak
Complaint filed: 2003-07-02
Components: POWER TRAIN
moving with the military from mo to nv. van is 35 months old but 10000 miles outside warranty (46k). check trans fluid every day prior to driving. fluid was full in denver. arrived in st. george, ut and transmission stopped going in reverse. took it to the dealer. dealer charged $80 to assess the problem. stated transmission needed overhaul. both dealer and chrysler corp told us to drive to las vegas, our destination. chrysler said they would assist with the repair. upon arrival took it to the dealer. dealer told chrysler that vehicle had no trans fluid and should not be a good faith repair. 1) transmission should not fail at 46000 when properly serviced. 2) st. george was wrong for telling us to drive 120 miles in 107 without transmission fluid. 3) or the dealer is lying about the fluid level to force us to pay. chryler states they cannot say one dealer or the other is wrong so they refuse to assist further. additionally, i have been told that i cannot talk to anyone higher in the company than the customer service agents at chrysler.*ak
Complaint filed: 2007-11-01
Components: ENGINE AND ENGINE COOLING
tl*the contact owns a 2000 chrysler voyager. while driving 15 mph, the fan belt disengaged when driving through a puddle of water. the vehicle lost power. the dealer replaced the fan belt. the failure occurred on two occasions. the dealer stated that the water would cause the fan belt to hydroplane. the vin was unknown. the failure mileage was 30,000 and current mileage was 119,000.
Complaint filed: 2003-03-31
Components: ELECTRICAL SYSTEM
had a coil pack failure causing car to stall and decrease in power which almost caused an accident while driving through an intersection. vw should issue a recall with this problem. *nlm
Complaint filed: 1998-07-10
Components: EXTERIOR LIGHTING
headlights flicker then go out.
Complaint filed: 1995-02-28
Components: POWER TRAIN
transmission leak, prior to recall.
Complaint filed: 2008-08-15
Components: TIRES
i was just entering i-90 at harlem ave when without warning my 2 month old tire went flat. there was no warning, and by the time i was able to get off the expressway the tire was shredded. i changed the tire with my spare and since the tire was a replacement on a set from ntb i decided that i would completely replace the whole set as i was completely without any confidence with ntb. the tire did not look like it had any problems except for the damage done by running flat. i replaced the tires 8/9/08 and upon returning home from the tire store read a consumer's report alert that some chinese made valve stems are failing. while at this point i do not have the stem in question the tire was of chinese manufacture and all symptoms i encountered are consistent with stem failure. *tr
Complaint filed: 1999-09-08
Components: VEHICLE SPEED CONTROL
vehicle experiencing bucking on two occasions when the foot is taken of the accelerator / when making a turn due to solenoid failure. repairs were done. problem still exist. *yc
Complaint filed: 2002-01-16
Components: STRUCTURE
opening mechanism on passengers sliding door jams. *jg
Complaint filed: 2004-09-16
Components: SERVICE BRAKES, HYDRAULIC
after having the oil changed and the tires rotated, the consumer drove home, making several stops. when driving in to the garage, the brakes failed and the vehicle crashed into the consumers home. *jb
Complaint filed: 2009-10-26
Components: SERVICE BRAKES, HYDRAULIC
honda 98 crv and 97 civic both have had the pad (that is what is called, $4 part) break and this causes the brake lights to stay on while driving. driver has no warning and driving with the brake lights on causes the people behind the driver to slam their brakes on at higher speeds which can cause a accident. a worker at the dealer told me that they are seeing a lot of cars this age have this breakage and it doesn't seem to have to do with usage (both cars have less then 50,000 miles on them). the broken pieces turn yellow thus i think they cannot take high heat and fail because the heat breaks them down. i fixed the problem by buying a new part and have the pieces if you would like them of the old part. i am concerned that peoples lives are being put in danger because a cheap plastic was used instead of one that was made for conditions inside a car. *tr
Complaint filed: 2011-01-03
Components: SERVICE BRAKES, HYDRAULIC
when weather temperature drops to 30 or below the brakes start to act up. there are no brakes until the truck is warmed up. the brakes seem to grab on flat roads but going down even the slightest hill and the brakes lock. being a girl, i though i needed new brakes. i took the truck to the dealer and had a brake job done. the next year the temps did not drop to 30 degrees . the winter was mild. this year it is cold again and the brakes are acting up again. with all the toyota problems, i though i should report it. especially as being a girl, the dealer does not take me seriously. i see on the internet that this is continued problem with many toyota owners. your system will not except the vn number, so here it is [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2003-05-20
Components: POWER TRAIN
the vehicle jumped out of gear while driving. *jb
Complaint filed: 2004-08-30
Components: FUEL SYSTEM, OTHER
fuel gauge reads incorrectly. *ak
Complaint filed: 1998-03-25
Components: SERVICE BRAKES, HYDRAULIC
excessive wear of front brake rotors/pads and calipers, causing vibration. ford refused to pay for repairs. *ak
Complaint filed: 2009-04-06
Components: SERVICE BRAKES, HYDRAULIC
while traveling in florida during february of 2008, in my 2004 itasca suncruiser my right front wheel caliper locked up and caused my motor home to pull to right. the wheel began to smoke and became extremely hot. i was able to get the vehicle off the road and contact the winnebago motor home company. they informed me the issue was a workhorse chassis issue and that i should contact them. they then gave me the location of the nearest workhorse chassis repair center to my location. i contacted the facility and made an appointment to repair the brake. mr. david nichols of nichols diesel engine services in eustis, florida informed me that the right front caliper had failed and had destroyed the wheel rotor. he called mr o'neil, the florida representative for workhorse because the motor home had only 11,200 miles and was a little over a month out of the three year warranty. mr o'neil stated that workhorse would accept no responsibility for the problem. nichols diesel replaced both the front calipers and rotors at a cost of $800.00, and informed me that workhorse stated that the slide pins on the calipers needed to be lubricated once a year. while traveling in alabama during december of 2008 my left rear caliper locked up causing the brake to over heat. the motor home is scheduled to have the brakes serviced again at ward truck in pensacola, florida. a friend recently informed me that workhorse w20 and w22 chassis from 2000 to 2005 with bosh calipers were under investigation for a high number of brake failures and that i should file a complaint with the reviewing agency, nhtsa. if there is a safety issue with this brake system i hope it is identified and rectified before someone is hurt . i have spoken to many rvers who have this chassis and model years in question, and many have stated that they have had brake failures in the w-22 chasis which is the same as mine. *tr
Complaint filed: 2005-08-15
Components: TIRES
i have a 26 ft. motorhome with 4 of daytona radial stag 7.50r16lt rib tires on the rear duals. three of the tires have blown out causing damage to the wheel wells and rupturing a propane line. all this has occurred within 2500 miles. i have not had a problem with tire pressure and checked the tire pressure on the last tire to blow out within 100 miles of the blowout. *nm
Complaint filed: 1995-10-18
Components: SERVICE BRAKES, HYDRAULIC
intermittent failure of abs to go on. no brakes when this happens. tt
Complaint filed: 1998-05-05
Components: ENGINE AND ENGINE COOLING
while adding oil in engine oil drops fell on the manifold causing fire.
Complaint filed: 1996-02-12
Components: POWER TRAIN
the rear end axle was cracked . tt
Complaint filed: 2000-12-04
Components: AIR BAGS
while driving the airbags inadvertently deployed resulting in minor injuries. the dealer and manufacturer have been notified.
Complaint filed: 2007-02-02
Components: VISIBILITY
the window regulator fails every 18 months or so. i've replaced the driver's side three times, and the passenger side once. it's about $300 each time, with labor. this same complaint is ubiquitous on every website that lists customer complaints. pontiac should have done a recall on this problem long ago, and should still do it now. below, i'm listing only the most recent date. *nm
Complaint filed: 2000-07-18
Components: VISIBILITY
interior sunroof molding is wraped. yh
Complaint filed: 2006-07-01
Components: ELECTRICAL SYSTEM
apparently there is a short in the windshield wipers. i was driving my car, and in the middle of a hail storm, suddenly the wipers stopped working. i had to pull over to a covered area, and jiggle the wires to get it going again. now it doesn't work at all. i took it to my mechanic, and he said that many jimmy's and blazers have had to have the wiper module replaced. i haven't been able to repair it yet, b/c apparently the part alone costs over $150. if so many of these suv's are having this problem and it's a very dangerous problem, i was just wondering why there hasn't been a recall for this. *nm
Complaint filed: 2001-05-29
Components: EQUIPMENT
when air conditioning is running, if you come to a stop, loud popping sounds occur from the engine. dealer was unable to explain. numerous other customers i have talked with have the same problem.*ak
Complaint filed: 2004-08-30
Components: FUEL SYSTEM, GASOLINE
pe 03 050 concerning fuel rail leaks. consumer smelled fuel odor while driving or idling. vehicle was being inspected by a repair shop. manufacturer was notified. *ak recall 04v110000. the consumer request reimbursement. *sc
Complaint filed: 1995-10-05
Components: SERVICE BRAKES, HYDRAULIC
abs warning light comes on continuously due to abs module failure. tt
Complaint filed: 2010-07-23
Components: STEERING
power steering fails without warning. i've had the power steering motor replaced twice. *tr
Complaint filed: 2004-01-15
Components: SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,STRUCTURE
1. both brake lights went out w/in month of each other. in the months of july and august. 2. brakes noisy, september 3. trunk would not open, october 4. brakes noisy, again, november 5. car turns off in the middle of an intersection after making a complete stop and trying to speed up. freaking out, i pressed the gas and moved the key in the ignition, then put car in park and got it to start, november. it just seems to me that i have a disfunctional car that when i dont have something wrong with one thing i have to go in to the dealer for another. its a new car and its costing me more problmes and inconviniences than the old '96 i had till i bought this one.
Complaint filed: 1999-06-11
Components: LATCHES/LOCKS/LINKAGES
the rear passenger door latch broke, causing door not to be opened from inside or outside, which may trap an occupant in case of a crash. please provide further information. *ak
Complaint filed: 2001-04-04
Components: STEERING
speed sensor causing directional control of vehicle to operate erratically at any given speed. *ak *slc
Complaint filed: 2010-03-17
Components: ELECTRICAL SYSTEM
speedometer baseline is now 100 mph. goes up from there but not below. turning off the vehicle does not reset it. *tr
Complaint filed: 2010-02-01
Components: ENGINE AND ENGINE COOLING
chevrolet impala 2003: car won't start or even turn over when hot. after engine cool down start again as normal as new. if i turn the engine off after driving few miles i see on the information centre the passlock warning, radio is dead, interior lights are dead, and if i try to crank the engine absolutely nothing happen. i have the same problem even when the car was running ok let's say the night before, next day in the morning in a sunny day the car gets warm with the sun just by seating on my driveway and if i try to start the engine i have the same problem. i have to push it under a tree, open hood and doors let it seating on the shade for few minutes and when the body is cold, the car start normally. this is driving me crazy because i cant use my car during the summer (it won't start), and during spring, fall, and winter i have to leave the engine running while i do my shopping and other stuff. this is a risk, my car can be stolen and is too much gas consumption. thanks for your attention. how can i fix this problem. i took my car to gm dealer but they changed bcm and battery but never fix the real problem. *tr
Complaint filed: 1995-07-31
Components: POWER TRAIN
clutch failed, preventing vehicle from changing gears.
Complaint filed: 2006-12-26
Components: POWER TRAIN
2004 tahoe engine revved without transmission engaging***cc the consumer stated the transmission didn't engage when it was placed in reverse. the consumer believes there is a defect in the transmission. *jb the consumer stated the vehicle shifted into 4-wheel drive on its own on several occasions. updated *jb
Complaint filed: 2003-11-18
Components: ENGINE AND ENGINE COOLING
while driving and accerlerating, car starts to jerk / hesitate - poor gas mileage - tac flutters and engine revs up while car is park or in neutral. *la
Complaint filed: 2004-03-15
Components: ELECTRICAL SYSTEM
while vehicle was parked inside the parking lot it caught on fire driver was not hurt. fire department and police responded. the vehicle was towed by the insurance company. *ak
Complaint filed: 2004-10-22
Components: ENGINE AND ENGINE COOLING
in morning daylight, 50 degree temperature in columbus ohio, i was astonished to see a honda crv traveling at 65 mph beside me on the freeway with it's exhaust system glowing so brightly, i first mistook it for an orange neon lighting system. the first thing that came to mind was "this poor guy's car is going to catch on fire". imagine my surprise when i did a search on the internet and found that honda crvs are being investigated by the nhtsa for mysterious fires. ttp://motortrend.com/features/news/112 news18/. the reason why honda suvs catch on fire is because of incredibly high exhaust gas temperatures that cause in the manifold collector and exhaust pipe of the vehicle to glow cherry red at highway speeds. something in the engine management system is amiss causing either incredibly lean mixtures that raise exhaust gas temperatures, or overly retarded timing that is letting excess fuel burn in exhaust system instead of the engine. either way, it is a disasterous problem based on what i saw. please feel free to contact me if you would like any additional information on what i witnessed.*ak btw: i called the direct trouble reporting number for nhtsa, and was told i could not file any report on safety issues unless i could supply a vin number. pretty lame.*ak
Complaint filed: 2007-09-13
Components: ENGINE AND ENGINE COOLING
small leak developed at rear of intake manifold. caused overtemp and all coolant boiled out. @ $800.00 to repair. i am reporting this because 2 separate repair shops informed me this is a known defect for this model, to the extent the defect is posted on all repair data bases. it is very common to sustain a crack in the engine block because of this defect.
Complaint filed: 2002-07-29
Components: PARKING BRAKE
the parking brake does not hold, even after adjustment. the dealer admits that the parking brake on the blazer does not work and says that is the way they are built. the parking brake will not hold the blazer at all, it is all most like you did not set the parking brake.*ak
Complaint filed: 2006-05-29
Components: AIR BAGS
aecm memory did not register upon impact in accident. the airbag "did not deploy" at "impact". major damage to the main frame in front of the car. the main bar is pushed back into the radiator, in which the radiator is pushed back close to the motor. the front end was destroyed, headlights were pointed in different directions. i just recently (dec 05) had my seat repaired again, in which it was under recall, for the recliner bolt that kept breaking. *nm
Complaint filed: 2002-06-07
Components: EQUIPMENT
while traveling on highway and without prior warning air conditioning was leaking coolant inside of vehicle, causing vehicle to stall. dealership was aware of problem. *ak
Complaint filed: 1995-05-22
Components: SUSPENSION
shocks failed, causing front end noise. *ak
Complaint filed: 2003-01-27
Components: FUEL SYSTEM, OTHER
the gas gauge malfunctions. (often stops and drops to empty, causes low fuel light to signal-until the gauge returns to it's proper reading, this occurs when the tank is about three quarters full, and will read empty when the tank is full) scc
Complaint filed: 1999-11-09
Components: STRUCTURE
driver's and the passenger's side doors did not shut all the way. owner had truck checked by an auto body shop. mechanic stated that truck was most likely in a crash. please provide any further information. *ak
Complaint filed: 2002-09-23
Components: ENGINE AND ENGINE COOLING
consumer states a problem existed where the vehcle would suddenly cut off when in a turn and when first starting. the fan blower motor and the coolant thermostat had to be replaced to correct improper heater operation. *tt
Complaint filed: 2000-01-04
Components: STRUCTURE
design of the roof causes a blind spot, and driver is unableto see overhead traffic lights. dealer notifed. *ak
Complaint filed: 2007-01-09
Components: VISIBILITY
windshield defroster failure. *jb
Complaint filed: 2003-10-17
Components: POWER TRAIN
my vehicle often will not shift into reverse. i have a manual transmission, and it will shift into the other gears, but often upon starting the vehicle, it will not go into reverse. *la
Complaint filed: 2002-11-27
Components: SUSPENSION
the consumer states that the suspension and bearing was getting worse, and has been present for 4-5 years. the consumer states that he had taken the motorcycle to the dealer and they wont acknowledge the problem. the dealer stated that the suspension was shot and is was covered by warranty but they stated that it was not making noise due to the suspension/bearing(s) but the tires. (the noise existed in the past 3 sets of tires) the consumer is afraid to be riding and possibly getting hurt or killed including a passenger. *scc
Complaint filed: 2000-03-31
Components: POWER TRAIN
when the vehicle was in park consumer walked behind vehicle and vehicle shifted on its own into reverse, striking the consumer with the rear passenger door which was open. dealer has been contacted. *ak
Complaint filed: 2003-12-10
Components: POWER TRAIN
consumer stated that while driving and stopping at a light he had no gears, except reverse and park. consumer had vehicle towed to the mechanic. after mechanic evaluated the vehicle consumer towed it to a transmission shop. he then called the manufacturer, and was told to contact a ford dealer in his area. consumer contacted a ford dealer, and was told that they could not do anything because he did not purchase the vehicle from them or had the service done there . *ak transmission and torque converter had to be removed. failure was the result of a broken sun gear. consumer still has the part. *ph
Complaint filed: 2010-01-22
Components: STEERING
power steering will suddenly stop working - still able to steer manually - steers like a truck though. *tr
Complaint filed: 1996-04-10
Components: ENGINE AND ENGINE COOLING
vehicle fails to start in temperatures below 40 degrees due to oxygenated fuel. *sd
Complaint filed: 2010-10-04
Components: SERVICE BRAKES, HYDRAULIC
coming to a stop leaving a parking lot entering a 45mph roadway applied brakes the pedal went to the floor swerved missed rearending vehicle in front of me just missed being hit by car coming on main roadway finally got vehicle stopped on opposite side of the main road on top of the sidewalk/grass by slamming e brake on. after having truck checked out the brake lines are so rotted there is a hole in one under the drivers door area. the hole system is so rotted it need to be replaced. *tr
Complaint filed: 2002-12-31
Components: ENGINE AND ENGINE COOLING
consumer called complaining about having problems with the engine. also stated that the engine blow up and cause several problems to the vehicle. also stated that there was a recall on 1996 for cracks on the engine and for the computer for the engine. dealer was contacted and stated that had a problem with a few of the same vehicle with the same problem and that the manufacture is aware of it. ts
Complaint filed: 2009-08-07
Components: AIR BAGS
tl*the contact owns a 2001 ford windstar. when the contact started the ignition, the seat belts failed to operate. the air bag warning indicator illuminated on the instrument panel and remained lit until the engine was turned off. the vehicle was taken to an authorized dealer for inspection and they stated that the restraint control module (rcm) failed. the vin was excluded from nhtsa campaign id number 00v270000 (air bags), although the failures were identical. the part for the repair was ordered and the vehicle will be repaired once it arrives. the failure and current mileages were 81,000. updated 8/27/09 *cn updated 09/04/09.*jb
Complaint filed: 2002-09-26
Components: EQUIPMENT
noises coming from the air conditioner unit. mr