vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2011-01-24
Components: VEHICLE SPEED CONTROL
tl*the contact owns a 2000 jeep grand cherokee. while driving approximately 20 mph, the vehicle surged forward until the contact turned off the ignition. the vehicle was not taken to have the failure diagnosed. the failure and current mileages were 150,000. the vin was unavailable.
Complaint filed: 2003-02-26
Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
i have experienced the same problem with gas spewing out of tank when refueling. this is my second sport trac. ford bought back my first one because they couldn't fix ongoing engine problems that started off as a rough idle problem. they even replaced the engine, and surprisingly that made things worse. i have had my new vehicle since the end of july and have experienced similar rough idle problems recently.*jb
Complaint filed: 2000-11-10
Components: VISIBILITY
electric window failures. i have had every window motor replaced, some twice since i bought my car. i bought a very expensive extended warranty on my last visit to protect myself against costly repairs for future problems. per my conversations with the dealer, they are aware of problem (bad motors from manufacturer) and will replace them as needed. *ak
Complaint filed: 1996-05-28
Components: ELECTRICAL SYSTEM
when driving the vehicle, the vehicle stalls/and hesitates and cuts off. *ak
Complaint filed: 2004-03-17
Components: VISIBILITY
windshield wiper motor and washer failed three times in the past two months and each time it was repaired by the dealer. *nm
Complaint filed: 2007-01-31
Components: STEERING
tl*- the contact stated that the upper intermediate steering shaft was replaced on the 2003 chevrolet silverado at 27638 miles. the upper intermediate steering shaft failed again at 54000 miles. at tom banning chevrolet the mechanic stated that each upper intermediate steering shaft would only last approximately 20,000 miles. *ak
Complaint filed: 2007-08-26
Components: ELECTRICAL SYSTEM
browsing the complaints 2002 - 2006 for the mazda mpv, i think you will find many of the same complaints regarding the ignition coils. i have a 2003 mpv and had 3 coils and all 6 plugs replaced in the spring at a cost of $700. i now have one or more coils failing again and am faced with a similar charge. this should definitely be a recall issue as it is an obvious design flaw. *tr
Complaint filed: 2013-09-12
Components: WHEELS,SERVICE BRAKES
tl* the contact owns a 2002 newmar newaire classic. the contact stated that after having the vehicle repaired under recall notice nhtsa campaign number: 02v093000 (service brakes), the vehicle continued to experience severe heat on the brakes and brake fluid leakage. the vehicle was taken to an independent mechanic where it was stated the brakes needed to be rebuilt. the vehicle was repaired and the manufacturer was notified. the approximate failure mileage was 31,000. .updated 11-14-13 *bf updated 11/25/2013 *js
Complaint filed: 1999-03-22
Components: SUSPENSION
spoke to local dealer technician. he said that this dealership was taking care of this problem with goodwill repairs that included both parts and labor. i was charged $100 labor for the repairs by another dealership. i feel that if one dealership can do this then they all can. two of the three spring leafs had broken completely. they were replaced with an updated set that included three main and one overload built right into the assembley.toyota obviously knows that they had a problem due to this updated part assy. that the dealer had right in stock and changed that day while i waited. *ak
Complaint filed: 2010-06-23
Components: VEHICLE SPEED CONTROL
2001 toyota camry. consumer states stuck accelerator *tgw the consumer had an accident and would like toyota to take responsibility for their defective product. *jb
Complaint filed: 2007-07-13
Components: POWER TRAIN
2001 lexus rx300. multiple incidences of transmission fluid leaking until the transmission failed, requiring a full rebuild.
Complaint filed: 2002-09-18
Components: SERVICE BRAKES, HYDRAULIC,AIR BAGS
consumer was braking for a speed bump when brake pedal went to the floor, when the vehicle wheels hit the speed bump both air bag deployed, as a result the driver lost control of the vehicle and ran into a ditch, and all airbags deployed. .*ak *nlm
Complaint filed: 2013-01-10
Components: SUSPENSION
driving the vehicle at highway speeds when severe steering wheel vibration began. checked front suspension and discovered that the right side (passenger side) frame was completely rotted away at the connection point of the lower control arm. this resulted in the separation of the frame/control arm from its normal position and the right wheel was no longer stable or held in proper geometry. this created a very hazardous safety related issue without any warning. the vehicle was taken to the dealer for inspection as i was aware of the strut tower defect on the left side of the vehicle. the dealer informed me that my strut tower was not corroded and could be repaired although the failure to the frame on the opposite side of the vehicle was not part of the recall. infinity was contacted and evaluated 3 photos sent by the dealer. they informed me that this was not a defect and that i live in the salt belt. im no rocket scientist but that's why the strut tower recall was issued in the salt belt states, (corrosion). previous recall for corrosion of the fuel fill tube. i believe a pattern is emerging. my research revealed that other vehicles of this type are exhibiting the same failure and have been met with deaf ears at infinity motor division. this is a serious safety issue and should be investigated. the left side frame was in normal condition and exposed to the same salt and elements as the right side. the only difference between sides is the air conditioning drain is directly over the failure site allowing water to constantly contact the frame when the air conditioning is used. *tr
Complaint filed: 1994-11-29
Components: POWER TRAIN
transmission failed/replaced, replacement transmission leaks. (3rd vehicle from 478003) *skd
Complaint filed: 2011-08-03
Components: VISIBILITY
windshield wipers work only intermittently or not at all. problem is exacerbated by bumpy roads. online research shows this is apparently a common problem related to cracked solder joints on the wiper control circuit board, a problem for which two recalls have already been issued by chevrolet but which do not extend to the 1998 model year. wipers will often shut off unexpectedly while driving in heavy rain. obviously, this is a serious safety issue and the previous recalls that only cover up to 1997 need to be extended to cover later model vehicles which suffer from the same safety problem. (the incident date in this complaint is a random date selected shortly after i purchased the vehicle and around the time i first noticed the problem. this issue is ongoing and has become increasingly severe since then.) *kb
Complaint filed: 1996-04-09
Components: STEERING
pitman shaft separates from arm, causing loss of control of steering. (second vehicle on 503161, 601415) *dh
Complaint filed: 2002-04-17
Components: STEERING
since about 90,000 mi. the steering power assist has been erratic. at low speeds, it feels like there is no power assist. just recently, at about 135,000, while making slow speed, right-hand turn, the steering locked entirely. at 111,000 miles, the dealer indicated that the steering rack was failing and would need to be replaced.
Complaint filed: 2004-02-03
Components: SUSPENSION
while driving suspension broke. as a result, vehicle rolled over at least nine times. driver sustained major injuries.*ak
Complaint filed: 2007-08-28
Components: STRUCTURE
tl*the contact owns a 1997 chevrolet z71. the contact stated that the interior driver side door handle detached when he exited the vehicle. this failure has occurred three times. he had to roll down the window and open the door from the outside to exit the vehicle. he has not notified the dealer because the vehicle was purchased from a private owner. the vin was unknown. the current mileage was 191,500 and failure mileage was 191,000. updated 09/18/07 *tr
Complaint filed: 2002-09-27
Components: FUEL SYSTEM, GASOLINE
fuel pump is allowing vehicle to die, back fire, and/or stall while taking off. it has been to the dealer three times and the last time they decided the problem is due to the fuel pump needing an update instead of the problem being due to the timing chain tensioner as they said the first two times. ts
Complaint filed: 2003-10-22
Components: SERVICE BRAKES, AIR
while driving at any speed abs light stayed on at all times. however consumer was not experiencing brake problem. *ak
Complaint filed: 2011-12-22
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 dodge dakota. the contact was driving approximately 3 mph when all of the warning lights illuminated on the instrument panel. the contact then noticed smoke coming from the dashboard area which then ignited into a fire. the driver was not injured and was abel to exit the vehicle safely. the vehicle was taken to the dealer where they advised the contact that the sensor timer module needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and the vehicle failure was pending an investigation. the failure and the current mileages were approximately 104,300.
Complaint filed: 1994-09-30
Components: STEERING
power steering belt replaced.
Complaint filed: 2011-05-11
Components: ELECTRICAL SYSTEM
oil gauge on instrument panel stopped working in october 2010. in may 2011 now the tachometer and speedometer stopped working. i have read of many complaints on 2003 trailblazer having this problem. i am experiencing the same issue and yet no recall. how is the speedometer malfunctioning not considered a safety recall when this appears to be consistent in chevy trailblazers?
Complaint filed: 1998-12-10
Components: SUSPENSION
front and rear air shocks and struts failed.
Complaint filed: 2009-09-04
Components: AIR BAGS
i was hit by a truck from behind while i was waiting for oncoming cars to pass ( i had to turn left). the truck was going at least 50 m/h. my honda is totaled. none of the six airbags in the car deployed. *tr
Complaint filed: 2009-05-28
Components: ENGINE AND ENGINE COOLING
tl*the contact owns a 2001 ford f250 super duty. the contact stated that the module that controls the fuel injectors has failed. the manufacturer stated that they needed to be replaced. the vehicle has experienced major issues with the camshaft sensor and the manufacturer will not assist. the failure mileage was 60,174.
Complaint filed: 1995-03-08
Components: PARKING BRAKE
vehicle parked emergency brake released and vehicle rolled. tt
Complaint filed: 2008-04-12
Components: ELECTRICAL SYSTEM
on multiple occasions, the speedometer on my 2004 chevrolet impala ls has gotten stuck. i would say that this has happened close to a dozen times now since i bought this car in november of 2007. i have read numerous statements from online forums about people having the same problems, and i have talked to three different dealerships that have reported this as being a common problem. i am wondering why this has not been a cause for a recall, as a speedometer seems like a pretty important piece of vehicle equipment. its especially frustrating since it will cost me $400 to have it repaired. i was also told by the dealerships that once the speedometer goes, eventually the rest of the cluster will start to fail. i am stating in the incident date portion the last date that this has happened to me. *tr
Complaint filed: 2011-03-12
Components: POWER TRAIN
while driving 1999 volvo v70, the car rolled to a stop. vehicle had to be towed. front drive axle was rusted out, broken, and had to be replaced. old part not available. repair bill available; repair technician available for contact. *tr
Complaint filed: 2011-09-06
Components: FUEL SYSTEM, GASOLINE
after filling up with gas and continuing on the highway, we began to smell gas fumes. upon our arrival at home, we noticed the gas tank was hanging by the fuel line and front strap. the rear strap had broke (from rust) and fuel filler hose was often broken off the vehicle. *tr
Complaint filed: 2005-09-16
Components: STEERING,AIR BAGS
1. i was making a sharp turn when the steering wheel became stuck, then with a little force applied there was a snap and the clock spring broke. this resulted in the horn, cruise control, and air bag ceasing to work. 3. i have this scheduled to be fixed by the dealer. *jb
Complaint filed: 2008-01-14
Components: VEHICLE SPEED CONTROL
tl*the contact owns a 2000 ford windstar. while driving 50 mph with the cruise control activated, the contact noticed smoke coming from the engine compartment. he pulled off the road and small flames were present. the fire was extinguished with a rag. the underhood of the vehicle was burned. a worker at a local dealer arrived at the scene and disconnected the deactivation switch. the manufacturer stated that the year, make, and model was not included in nhtsa campaign id number 07v336000 (vehicle speed control). the current and failure mileages were 97,000. updated 02-13-08 *bf
Complaint filed: 2010-02-17
Components: POWER TRAIN
have a 2002 toyota rav4 that had transmission failure in late november/early december 2009. odometer at 91,304 miles. in traffic, car started bucking (lurching) forward without pressure on the gas pedal. took car for repair where it needed to have new computer installed and valve body transmission component replaced at cost of approximately $2000. *tr
Complaint filed: 1998-07-04
Components: SERVICE BRAKES, HYDRAULIC
front end shakes and knocking or grinding sound is heard during application of brakes. rotors have been turned and replaced. problem has returned after each repair. front rotors seem to be inadequate for weight of car.
Complaint filed: 1996-12-11
Components: POWER TRAIN
driving vehicle at any speed, vehicle will downshift, causing jerking and slowing down while in traffic. *ak
Complaint filed: 2003-04-02
Components: SUSPENSION
the right ball joint broke while driving 25 mph. *jb
Complaint filed: 2007-06-29
Components: ENGINE AND ENGINE COOLING
tl*the contact owns a 2004 ford f250 super duty. while driving 35 mph, the vehicle shut down. the vehicle was towed to the dealer and repaired. the dealer stated that the oil pressure tied to fuel injector 2 was low, which is a common failure. the dealer warned the contact that other injectors may also malfunction. the current mileage is 24,000 and failure mileage was 21,000.
Complaint filed: 1997-10-27
Components: SEAT BELTS
consumer noitced motrorizes belt system that pulls seatbelt was inoperative. opened door, seatbelt was positioned forward, would not come around to secure the consumer. tried to start up motorbelt by slamming door ,got to point had to pull on it until it quit completely. dealership fixed belt. this defect can cause an accident. *ak
Complaint filed: 1998-09-01
Components: VEHICLE SPEED CONTROL
while entering the highway vehicle started to accelerate even while the brakes were being applied. dealer has not seen. *ak
Complaint filed: 2004-06-26
Components: VISIBILITY
2003 honda element windshield cracked in the middle. crack appeared after a loud pop with 4,000 miles. the honda dealer examined the crack and found a small chip from the surface of the glass. the service manager informed me that honda has issued a service bulletin to its dealers, instructing them to roll a ball point pen along the crack searching for indentations. if one is found, a rock strike is deemed to have caused the crack. the service manager said honda will not warranty windshields that have evidence of a rock strike (no matter how minor). honda will fix windshields that meet tsb03-028 which addresses cracks in the lower corners. the fragility of the windshield in the honda element is unusual and abnormal. honda motor co. is in denial and is costing consumers and insurance companies. in 30 yrs of driving i have never experienced windshield failures like this. the body of this vehicle is quite flexible. warranty work has been required on the body to eliminate squeaks caused by a rubbing at a welded seam under the windshield cowling. the dealer spread the seam (between each weld point) with a screwdriver and filled the cavity with a flexible compound. the squeaks stopped, but, there appears to be a bigger problem. is this windshield going to withstand airbag deployment and keep the bag in the vehicle to cushion occupants? considering the large number of complaints seen in forums, honda motor co. needs to come out of denial and start addressing the design flaw in this vehicle that causes windshields to fracture under normal use. *jb
Complaint filed: 1996-12-30
Components: AIR BAGS
driving about 25mph when suddenly air bags on driver's and passenger's sides deployed for unknown reason. *ak
Complaint filed: 1998-10-05
Components: STRUCTURE,TIRES
tire exploded, causing the gas tank to ignite, and truck to burned completely up, boat that was towed was burned also. design of the vehicle should provide adequate shield to protect from this occurrance. .*ak
Complaint filed: 2005-11-02
Components: SERVICE BRAKES, HYDRAULIC,WHEELS
dt: contact stated there was recall 05v379000 concerning the abs system. a local service dealer performed the recall repairs. after the repairs were done the contact applied the brakes, but the vehicle would not stop. upon inspection, the dealer stated the front left hub needed to be replaced. the dealer replaced the hub, and this corrected the problem. he had to cover the cost of the repairs.*ak updated 11/29/05. *jb
Complaint filed: 2012-09-18
Components: ENGINE
tl* the contact owns a 2002 saturn l200. the contact stated that while driving 15 mph, the vehicle stalled without warning. the vehicle was towed to an independent mechanic who diagnosed that the timing chain needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 190,000.
Complaint filed: 2005-08-17
Components: VEHICLE SPEED CONTROL
throttle body failure on my 200v70xc. the unit has been replaced twice. 1@77000miles, 2@115000. this is very serious. i drive a busy highway to and from work. the faliure occurences on some occassions have been frightening in an effort to get out of oncoming cars ways. i have been commuting with my 22 month old for his entire life. affordability and timing affects the opportunty when the time arises to get the problem fixed. this is a very costly issue. therefore several failures happended in both occassions prior to getting fixed. the most recent time took two additional trips and the replacement of an accellarator pedal to clear the code and stop the ets failures for now.*ak
Complaint filed: 2001-08-15
Components: ELECTRICAL SYSTEM
consumer stated the alternator failed at 49000 miles. *yh
Complaint filed: 1994-10-12
Components: ELECTRICAL SYSTEM
poor location of horn button, causing difficulty locating horn in emergency situations. (other vehicle on 474157) *skd
Complaint filed: 1998-09-22
Components: ENGINE AND ENGINE COOLING
engine exploded resulting in fire. (attorney for consumer).
Complaint filed: 2012-01-03
Components: POWER TRAIN
i bought my 2003 trailblazer ltz used about 6 weeks ago at 146,000 miles. today, it will not go over 45 mph. due to internal transmission hardware defects. no check engine light, or any warnings were displayed. the problem has been noted thousands of different times between different trailblazer owners and gm refuses to issue a recall on the faulty sunshell gears! so i'm left with a huge safety hazard caused by gm as well as having to pay for their mistake?? i work hard on a tight budget and i'm in the beginning of an 18 month payment structure for this vehicle and cannot afford the $2600 a gm dealership wants to fix an issue they created. so do i drive an unsafe and unreliable vehicle, or work 90 hours a week for the next 3 months to fix my new car?!? *tr
Complaint filed: 2003-12-03
Components: POWER TRAIN
i bought this blazer 5 months ago and it only has 77,000 miles on it. i took my inlaws to the airport on saturday morning, 11/29/03, and the transmission went out, no reverse, only 1st and 2nd gear works. i am told by 3 different transmission shops that this is a common problem with this transmission. this is not right, why wasn't this been recalled? *nlm
Complaint filed: 2004-03-11
Components: POWER TRAIN
clutch failed catastrophically while driving at highway speeds on the pennsylvania turnpike. *ph the vehicle was repair, however the dealer refused to honor the warranty, they claimed the clutch was considered a wear item. the consumer has retained a lawyer. *jb
Complaint filed: 2002-05-15
Components: UNKNOWN OR OTHER
consumer states the one key pad and remotes needed to be replaced and reprogrammed. *tt
Complaint filed: 1995-08-07
Components: SERVICE BRAKES, HYDRAULIC
abs braking system has failed intermittently having extended stopping distance. tt
Complaint filed: 1997-03-26
Components: SEAT BELTS
rear left shoulder harness fails to buckle properly in the latching mechanisn. has taken the car to dealership, but they failed to fix the problem. *ak
Complaint filed: 2004-09-17
Components: SERVICE BRAKES, HYDRAULIC
when applying the brake at 10-20 mph vehicle vibrated. vehicle was taken to the dealer on two separate occasions, and dealer replaced both front rotors/ rear drums and front pads twice, but problem recurred. *ak
Complaint filed: 1997-01-09
Components: SERVICE BRAKES, HYDRAULIC
abs valve control module system failed. went to hit the brakes and there were no brakes, happened without any warning. please describe details. *ak
Complaint filed: 2001-05-08
Components: POWER TRAIN
when shifting from 1. to 2. gear there is a loud rattling noise thats getting louder as time goes by. to dealer 3 times, chevrolet representative said after test driving vehicle she would have to live with it, they could not remedy problem. *ak
Complaint filed: 2002-06-26
Components: STEERING
steering column locked, will lock and unlock intermittently. dealership is aware of problem.*ak
Complaint filed: 2000-05-10
Components: SEAT BELTS
back seat belt base came apart (anchor). these belts cannot be used.*ak seat belt would not latch due to seat buckle failure. *yh
Complaint filed: 2002-07-10
Components: EQUIPMENT
cd player failed and was replaced. *slc
Complaint filed: 1998-06-25
Components: ENGINE AND ENGINE COOLING
whenever the air conditioner is being used and the temperature is 90 degrees or above, a loud roaring sound comes from the engine and the truck loses power. it actually sounds like the engine is falling out of the truck. the driver has to floor the truck in order to get it to move. dealer gave consumer a letter from gm, stating that this was a normal condition for the s10 pickup. *ak
Complaint filed: 1995-05-03
Components: SEAT BELTS
driver's lap belt jammed into buckle; occupant cannot pull belt out of retractor; restrained only by shoulder belt. tt
Complaint filed: 2004-01-15
Components: STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,VISIBILITY,SEAT BELTS,EQUIPMENT
we are now about to put in our 3rd 95 cirrus transmission and 2nd 95 concorde transmission and feel that chrysler should pay for the cost of repairs. i have shelled out nearly $12,000 between the two cars in the last 6 years for repeated failures in engines, water pumps, steering assembly failures, transmissions, brake systems, radios, air conditioners, fuel rails, alternators and computer pcm's to name a few. by far the worst quality cars and highest cost of ownership of any cars i have owned in the last 30 years. something major goes wrong with these cars every few months.
Complaint filed: 2005-04-05
Components: SERVICE BRAKES, HYDRAULIC,POWER TRAIN
driveshaft and brake/roto problems with lexus gx470. drive shaft "thump" has occurred since i have owned the vehicle (march 2004). dealer tried to fix it in august 2004 without success. problem has gotten worse and i was told yesterday that after only 15,000 miles, i had excessive wear out of both front and rear brake pads and rotors.
Complaint filed: 2002-01-24
Components: SEAT BELTS
driver's side restraint system would not unlock. dealer was notified and replaced whole unit. *ak
Complaint filed: 2007-04-11
Components: SUSPENSION
leaf springs broke while hauling loads. pulling a 16 feet trailer with one small mini pony spring broke, causes swaying in december 2006. pulling 28 feet trailer on interstate in january 2006 had same thing happen. now the 3rd event using 30 feet horse trailer taking 6 horses to farrier had same problem. could cause serious accident by forcing vehicle off road while towing.*ak
Complaint filed: 1999-01-14
Components: POWER TRAIN
transmission has no power, the gas level is very poor on a hill, sometimes will not go up hill at all, losing rpms. dealer contacted, and cannot remedy the problem. problem still exists. provide further information. *ak
Complaint filed: 1997-02-12
Components: VISIBILITY
remote control rear view mirror inoperative.
Complaint filed: 2004-01-06
Components: AIR BAGS
while driving at 30 mph vehicle was involved in a head on collision. upon impact, air bags did not deploy.*ak
Complaint filed: 2000-02-28
Components: STEERING
power steering and power brakes are designed to operate from the same pump, during operation of the vehicle and turning corners the unit experiences surging during braking to assist the steering, this has caused temporary loss of vehicle control and consumer has gone into ditch. *mjs
Complaint filed: 2000-05-10
Components: VEHICLE SPEED CONTROL
car was in reverse and lurched forward. *ak
Complaint filed: 1995-05-31
Components: SERVICE BRAKES, HYDRAULIC
installed rear brakes. *ak
Complaint filed: 2008-06-10
Components: TIRES
while traveling from work on the interstate, i heard the tread come off of my rear passenger tire. this sent me into the guard rail and preceded to flip my truck over several times. the tires should no signs of unusual wear, tear or defect at this point. *tr
Complaint filed: 2002-04-10
Components: EXTERIOR LIGHTING
this is to register a complaint about the inadequate lighting system of the generation 1 mark viii. i have a 1996. this head light system is totally inadequate at nighttime, and frequently requires i use my "high beams" to see appropriately, even with lamp posts on and shining. i've often found myself swerving to avoid badly marked curbs on the left side, for example, because by the time i see these curbs, i'm almost on top of them. this is not an indication of bad driving, it's just plain bad lights. ford fixes this problem with their hid lamps in the 1996 lsc, which according to many, is a "direct fit" replacement for these gen 1 mark viiis. i am unsure how many of these bad light systems are out on the road, but i am absolutely sure that these are a definite safety concern, these should be fixed. it is imperative this be addressed. i should not have to spend an extra $1000 or more to be able to see the road at night. if ford had properly tested their system, it would not be an issue today. replacement lenses alone will not work, as they will fail to provide light as quickly as the current ones did, negating the benefits. brighter bulbs also do not work, either due to the bad lenses, or failure of the sockets and housings due to the higher heat. and if *that* isn't a saftey issue (electrical fire due to higher wattage by an attempt to fix a known problem) i don't know what is. ford needs to fix this issue, bottom line, for the saftey of not only the owners of the gen1 mark viiis, but for the others on the road as well. thank you .*ak
Complaint filed: 2001-09-21
Components: SERVICE BRAKES, HYDRAULIC
manufacturer's recall 970. took vehicle into dealer for recall repairs, and recall called for 11/2 hours to do the work. dealer did recall repairs, but broke a piece on vehicle related to recall repairs. that piece is on national backorder, and dealer doesn't know when it will be in. *ak
Complaint filed: 2001-07-03
Components: VISIBILITY,STRUCTURE,EQUIPMENT
lighter when used blows a fuse which affects the door locks, and other componentss. i have to keep replacement fuses at all times. sometimes the lighter shorts without being used and this occurs. the driver side power window keeps coming off track and has been repaired by pintiac twice and is now in the same condition. i have heard these two problems reported by several grand am owners.*ak
Complaint filed: 2009-11-09
Components: ENGINE AND ENGINE COOLING
i have a nissan altima 2002 model .i have been calling 1-800-333-0829 for nissan recall campaign from last two and half weeks. i have a reference number for my case . this recall is with reference to campaign i.d. r3007, r3014, r3015, r3016, r3017. i had taken my car to great neck nissan dealer, new york for routine servicing. i came to know that pre-catalyst was damaged and the dealer also informed me about the chances that the particles from the catalyst converter might have already entered the engine. i went through the national highway traffic safety administration website which clearly states that this is a manufacturing defect and it needs to be rectified by nissan. nissan has also taken responsibility for the same and hence released the recall campaign bulletin. however, nissan are declining my case based on three reasons on three different occasions at 1st they said i am not a loyal customer , however when i insisted then they said my vin no. does not fall in the category and then on the 3rd call after too much of perseverance they said they decline because i am the second owner of the vehicle and i do not have maintenance record from the first owner. as a proof of maintenance i have already faxed them the car fax report which shows the car was properly maintained. however, i do not understand that the make and model will not change with the ownership my concern is that even if i change the catalyst converter and continue to operate the vehicle then there are chances that if my engine catches any particles due to precatalyst damage there is a possibility that my engine will catch fire and i might be blown out while driving. i have spoken to nissan and they don't want to take any responsibility and refuse to give me an answer in writing. i have tried to go on www.google.com where i have searched nissan 2002 catalyst converter . my search hit found too many people owning nissan altima 2002 have the same problem. please help us to resolve this issue. *tr
Complaint filed: 2007-11-11
Components: VISIBILITY
research has shown all 1999-2004 jeep grand cherokees with electronic dual climate controls will eventually require major repair in order to cure hot air/cold air blowing from vents when they're not set to do so. the cost to repair this issue, which has been known to pop up again after another 50k miles after repair, is generally $800-$1500 from a dealership. should you opt to do this repair yourself, the entire dashboard will need to be removed, quite the arduous process, and parts are approximately >$300. does your dashboard have a loud creaking sound coming from its underside when you turn on your ventilation? is there creaking from the dash seconds after shutting the engine off? are there strange numbers popping-up on your climate control display? does cold ir blow from one side of the dash even when you have the heat turned on? your ventilation system may have failed, or, may be in the process of failing. yes to all of the aforementioned. how in god's name has this not turned into a major legal dispute?! this, by far, is more costly than the repetitive brake problems a wj owner would go through. we're all going to get it eventually. eventually we're all going to have to fork out anywhere from $300 to $1500 to fix it, so this is in no way comparable to the infamous brake problem since not everyone was affected by it. *tr
Complaint filed: 2004-09-15
Components: POWER TRAIN
while driving the transmission would down shift on its on. the driver noticed that the vehicle would jerk then accelerated with a hesitation. the consumer was able to drive to the dealer for inspection. the mechanic informed the driver that the problem could not be duplicated. please fill in additional information. *jb
Complaint filed: 2001-07-09
Components: POWER TRAIN
jumped into reverse while idling in park - once at mailbox - once on side of road as i got out of vehicle, door caught my jacket and car dragged me down the street until i could free myself.*ak
Complaint filed: 1997-03-06
Components: SEATS
failure of the driver's side seat, the seat has become detached from the frame or the track of the vehicle, consumer has replaced the seat on two occasions. *ak
Complaint filed: 2013-01-09
Components: ENGINE
i have the 5.4 triton v8 engine. i just had my 3rd spark plug blow out in the last year.they need to recall these heads. luckily it hasn't resulted in an engine fire like it has for others. *tr
Complaint filed: 2002-09-14
Components: ENGINE AND ENGINE COOLING
overheats in slow traffic, 15-20 mph causing the antifreeze to boil out directly in front of the rear tire. nlm
Complaint filed: 2008-07-16
Components: POWER TRAIN
tl*the contact owns a 2004 ford f350 super duty. when the contact changed gears, the clutch extended down to the floor and the transmission locked into neutral. he was able to move the vehicle onto the shoulder. the contact is a mechanic and stated that the cause of the failure was the master cylinder. the manufacturer stated that the vehicle was out of warranty; therefore, the replacement part was no longer available. the speed was unknown. the current and failure mileages were 83,000.
Complaint filed: 2001-08-22
Components: STEERING
steering wheel has alot of play when turning or driving straight. dealer checked system for play. test drove vehicle and found no bulletins. problem has to be duplicated to be rectified. problem is intermittent.*ak
Complaint filed: 1995-02-22
Components: SERVICE BRAKES, HYDRAULIC
multiple failures of the anti lock braking system. after recall work was performed. this happens every twenty thousand miles. tt
Complaint filed: 1996-06-26
Components: VISIBILITY
rear defroster inoperative, causing poor visibility. *sd
Complaint filed: 1997-01-16
Components: WHEELS
all four wheel rims are cracking . *ak
Complaint filed: 2001-10-02
Components: TIRES
the tires are wearing excessively and prematurely. nlm
Complaint filed: 2003-04-24
Components: ENGINE AND ENGINE COOLING
we purchased this car in july 2002 from classic chevrolet in owasso, ok. we also purchased an extended warranty. in december the car was hit from the rear by a hit and run driver. in january the engine began to knock. i called the warranty place and got permission to take it to a mechanic, he said it was the intake manifold gasket, replaced it when it still knocked he said it would take awhile for all the water to get out of the engine. we took it back, and got a run around for 4 weeks, finally called the warranty place told them he wasn't getting it fixed and requested permission to take it to a different shop. granted then when they found out it needed a new engine they refused to pay for it, said they would only contribute a sum of money toward fixing it. i called gmac because they financed the warranty, one person told me that gm should honor the warranty and so i have a call in to a dealer in pittsburgh, ks. we no longer have a gm dealer in our town. my point is that someone needs to make this right and put a new engine in my car at no more expense to me. when i talk to gm i will be letting them know that i found your site and checked it out, and lodged a complaint. i am unsure of the exact date of the incident and since it is 4:15am am unable to call and get it. *nlm
Complaint filed: 2009-06-18
Components: EQUIPMENT
consumer is requesting that a defect investigation be done on the crash data report. *nj the consumer was involved in an accident in his 1987 ford escort which was caused by a 2006 cadillac escalade that hit the consumer while driving 40 mph. a crash study was performed on the consumers vehicle and it was determined that the cadillac when it hit the consumers vehicle was traveling 20 mph faster than he was driving. the consumer wanted to know why didn't the cadillac's sdm not register and record the frontal crash impact with the escort as a deployment event. *jb updated 07/16/09.*jb updated 08/04/09 *bf forensic witness report received. updated 08/10/09. *jb
Complaint filed: 2003-07-28
Components: UNKNOWN OR OTHER
on 7/26/03 my daughter and i had been driving for aprox. 30 miles and while maintaining a speed of 60-65mph the engine started to "rev" itself and would make sudden back forth jerk motions. it would jump forward then stall. the brake pedal completely locked and would not move even when i stood on it. while still at aprox. 60 mph i was able to slow and eventually stop the truck by putting it in neutral and coasting as it eventually lost speed and stopped. an extremely dangerous situation (not the first) courtesy of dodge. in addition i have problems stopping the truck without it slidingwhen i am forced to come to a sudden stop. the truck skids or slides a few feet before it completely stops. this continues even with new tires. this situation almost caused a serious accident involving small children crossing the road.
Complaint filed: 2000-09-25
Components: SERVICE BRAKES, HYDRAULIC
abs brakes experienced extended stopping distances. *slc
Complaint filed: 2010-03-12
Components: POWER TRAIN
flashing d indicator in 2004 honda pilot - automatic transmission model has about 92,000 miles and during driving demonstrated a flashing "d" drive indicator on the dashboard. took to dealer and they advised pressure sensor on 4th gear needed to be replaced. appears numerous similar complaints exist on the internet for 2003 and 2004 honda pilot vehicles. *tr
Complaint filed: 2007-03-09
Components: SEATS
tl*- the contact received recall o6v197000 for the 2003 jeep grand cherokee concerning the heated seat on 07/06. the recall was repaired back in september of 2006. he took the vehicle to dealer for a service check when the service mechanic got in the driver's front seat, and the seat caught on fire and burned . the mechanic was burned through his pants and burned his wallet. this was the first time that he used the seat heater after the recall was repaired. the dealership replaced the seats again, but the contact was afraid to use the heated seats. the contact would like for nhtsa to be aware of this malfunction. the failure mileage was 72,000 and the current mileage was 85,000.*ak
Complaint filed: 1999-05-10
Components: ENGINE AND ENGINE COOLING
vehicle experiences broken engine mounts on front side of engine. dealer notified and will repair at consumer's expense, no recall on that part. seeking help from nhtsa in this matter. *ak
Complaint filed: 1999-11-23
Components: SERVICE BRAKES, HYDRAULIC
brake pads and rotors failed. yh
Complaint filed: 2002-05-30
Components: UNKNOWN OR OTHER
consumer is experiencing problems with the dash. *tt
Complaint filed: 2001-02-13
Components: ENGINE AND ENGINE COOLING
timing belt replaced. cj
Complaint filed: 2000-06-16
Components: ELECTRICAL SYSTEM
our olds cutlas supreme has a digital electronic dash. this entire area has a constant problem with going on and off when it is off it causes an unsafe and undesireable problem of not knowing if there is any malfunctions with the engine,cooling system,amount of fuel that is left and most important the speed that you are traveling.all of these things are each by them selves a danger to the driver and anyone following or arround the effective vehicle. *ak
Complaint filed: 1999-10-25
Components: FUEL SYSTEM, OTHER
dashboard is constructed of a shinny vinyl material which reflects onto windshield creating poor visibility. mjs
Complaint filed: 1999-02-01
Components: SERVICE BRAKES, HYDRAULIC
brake system makes grinding noise. yh
Complaint filed: 2002-02-25
Components: SEAT BELTS
while driving, seat belt female part is too long and pulls up when in use. this vehicle uses the 3 point belt system, the lap part of this belt system rides too high in the stomach and chest area. *jg *ak
Complaint filed: 2013-06-05
Components: FUEL/PROPULSION SYSTEM
tl* the contact owns a 1996 jeep grand cherokee. the contact stated that while accelerating from a traffic stop at an unknown speed, the driver was crashed into from the rear by another vehicle. the vehicle exploded upon impact. the driver was fatally injured and the vehicle was destroyed. a police report was filed of the incident. the vehicle was not inspected to determine the cause of the failure. the manufacturer was contacted. the failure mileage was not available. the vin was not available.
Complaint filed: 2011-11-06
Components: ELECTRICAL SYSTEM
for the past few weeks, car wouldn't start when turning key. lights on panel light up but no sound and doesn't turn. after trying up to 10 times or as few as 3 times, the car would start and drive normally. then at other times, it would start with no problem. took into honda dealer on november 3, 2011. car started with no problems so could not detect actual problem. drove car home and drove fine. last night my daughter drove the car in a residential area at night, so wasn't going too fast then didn't notice anything until she started braking. then realized the brakes didn't work and the steering froze, the car just stalled. they panicked and drove uphill and let it roll back several times trying to stop it then came to a stop and parked it. someone came to assist, jiggled the wheel and it was fine and the car restarted with no problems after. drove the car home. we are afraid to drive it again in case it locks up again especially at a higher speed and with no brakes or steering control. researched it on internet and found that there was some recalls on ignition switch where the electrical contacts within the ignition switch gets worn prematurely causing the switch to malfunction. this could be very serious and dangerous and thought it should be reported. would appreciate any information you may provide us and recommendations. i checked my vin and there was no recalls but it sure sounds like the same problem with other recalls. thank you so much and looking forward to hearing from you. *tr
Complaint filed: 2013-02-02
Components: STRUCTURE
2/14/2007 i noticed there is a fracture/crack between the tailgate door opener and the window. the fracture/crack becomes more/less wider depending on how hot or cold it is outside. i went to the dealer and they stated it would cause me between $400-$800 to get it fix and the whole area will need to be replaced. they stated that it should not cause much problem unless someone hits the back of my car or i close the tailgate not soft enough, which could damage the window. since then, i have noticed that all explorers that i see have the same fracture/crack on the tailgate door on the same area location. i also have seen many many many complaints about this online. this has to be a defect that is causing the fracture on the tailgate door below the window. this could cause injury if the window breaks or there is issue with the door opener hinge. *tr
Complaint filed: 1999-12-10
Components: POWER TRAIN
pulled into alley in downtown hanover. truck on slight incline to the rear. put transmission in park then vehicle started rolling backwards.
Complaint filed: 2006-02-11
Components: VISIBILITY
back window shattered after defrost was on. *nm
Complaint filed: 1998-05-19
Components: SERVICE BRAKES, HYDRAULIC
vehicle has 32,000 miles and is on third set of brake rotors due to corrosion. dealer says it's bad casting of rotors from manufacturer. *ak
Complaint filed: 1997-03-11
Components: AIR BAGS
during frontal impact at speeds of 55mph, the passenger's side air bag did not deploy. *ak
Complaint filed: 2002-09-27
Components: AIR BAGS
consumer was traveling at 30 mph when another vehicle crossed his path and consumer slammed into the rear. consumer states that none of the vehicles airbags deployed. please provide any further information. *mr
Complaint filed: 2007-04-13
Components: POWER TRAIN
bought s-type back in october 2006, since then car has been costing me a lot of money. transmission get stuck in park at driveway with low inclination, even with the parking brake on before shifting to park. had cable replaced and didn't fix the problem, cost me 350.00. i believe that a recall was in order for the number of affected vehicles that i had noticed complaining of it at the nhtsa website, or maybe somebody in government was not doing his/her job protecting the consumer's rights against greedy corporations.*ak
Complaint filed: 2011-01-06
Components: AIR BAGS
tl*the contact owns a 2004 bmw 745li. while driving approximately 40 mph, the front passenger side air bag light illuminated on the instrument panel. the vehicle was taken to an authorized dealer where the front passenger seat sensor was replaced. the failure occurred again a few months later. the vehicle was taken back to the dealer who stated that a software upgrade was needed. the vehicle had not been repaired. the failure mileage was approximately 65,000 and the current mileage was approximately 68,000.
Complaint filed: 1998-09-01
Components: SEAT BELTS
consumer experiencing problen with integrated child seat latch; latch area becomes contaminated with food while child is eating, causing latch to be difficult to retract after unlatching the belt. dealer refuses to repair unless cost is picked up by consumer. *ak
Complaint filed: 2010-01-17
Components: SEATS
my driver seat was dislocated n pushed to the back while the car was in motion. luckily i was driving in the town n the speed was slow n i managed to park my car after much difficulty cos i could not reach the pedal of brake n had to pull myself forward to do it. god blessed me that nothing happened except rushing of adrenaline. later i found out that the dislocation of seat was caused by the loosing screws which secured the seat. the screws are in perfect condition. they certainly cannot come loose cos there is not wear n tear. it much be manufactured defect. i report to vw dealer but they want diagnostic charge. what a joke. i do not send my car for repair cos i want the truth of the matter. i only taped my screws to fix them. still they will come loose after a while.
Complaint filed: 1995-11-13
Components: VISIBILITY
vehicle fire, possibly due to dried leaves getting into engine compartment. *dsh
Complaint filed: 2000-11-07
Components: VISIBILITY
intermittently rear windows are inoperable. dealer has replaced power window regulator.*ak
Complaint filed: 2002-09-17
Components: EQUIPMENT
consumer states air conditioner compressor is noisy. dealer checked compressor for noise, but no problem found. *tt
Complaint filed: 2006-06-29
Components: POWER TRAIN
vehicle- hyundai santa fe 2001 2.4l 58000 miles sudden clutch failure due to excessive slippage caused by hydraulic problem in the clutch slave cylinder. internet research indicates this is a pervasive problem with hyundai clutches in general. manufacturer apparently is ignoring the problem. in excess of $2000 in quoted repairs. *jb
Complaint filed: 1995-01-27
Components: ELECTRICAL SYSTEM
engine compartment fire: while driving freeway, heard bang; noticed smoke; pulled over; engine engulfed with fire; no warning. tt
Complaint filed: 2009-07-17
Components: SERVICE BRAKES, HYDRAULIC
tl*the contact owns a 2000 toyota sienna. while driving at an unknown speed, the tire indicator illuminated on the instrument panel. the contact also noticed that whenever she would begin to brake, the vehicle would only stop slightly. the vehicle was diagnosed by the dealer and they stated that the wheel speed sensor needed to be replaced. the current and failure mileages were 121,000.
Complaint filed: 2000-08-11
Components: TIRES
my lease exp on this vehicle 5/99 so i no longer have it. i was driving on a freeway approx 60 mph when i felt that my car was not gripping the road. i saw pieces of the tire disintegrating thru my rear view mirror. i pulled over and called ford road svc. i reported to firestone, no interest in helping. i went to star lincoln dealership to purchase rim and tire for $300.00. i would like a refund.( dot number: )
Complaint filed: 2000-06-19
Components: EQUIPMENT
radio goes on and off on itself. *mjs