vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2007-07-09
Components: VEHICLE SPEED CONTROL
tl*the contact owns a 2003 toyota camry. the contact stated that the vehicle accelerated automatically to 45 mph as she was pulling into a parking space. there were no warning indicators. the vehicle struck a cement block. the air bags failed to deploy. the vehicle sustained front end damage and was towed away. the body damage must be repaired before the dealer can attempt to diagnose the cause of failure. the current and failure mileages were 24,000.
Complaint filed: 2006-07-22
Components: ENGINE AND ENGINE COOLING
last year (2005) the clutch fan locked up and stayed locked up until we took it to a gm dealer. they said there was a bulletin on this and the pcm needed to be re-programmed. that solved the problem. the vehicle looses power, won,t shift properly and this happens without notice. one minute it's fine and then it's not. now one year later the same problem has occurred. this is ridiculous!! i now have to take it to a dealer and pay to have it re-programmed. if this is a continuing problem, i don't understand why gm can't just replace the chip that holds the code, and be done with it. *nm
Complaint filed: 2004-05-04
Components: STEERING
had power steering fail on three occasions. service light comes on in dashboard (car with wrench) and "power steering" displayed on information center. steering became very difficult. after pulling over, turned off ignition. when restarted, everything normal. both occurences at slow speed, thank goodness! brake warning light appeared intermittently on panel, and directionals did not work. turned off ignition and restarted - all back to normal. brought to dealer, who had for over 1 week. replaced "bcm" (body control module) and rerouted harness to obtain slack in cable. three days after service, power-steering problem occured again. currently returning for service. this problem is a definite safety hazard.*ak pe04031 cat
Complaint filed: 2005-07-08
Components: ELECTRICAL SYSTEM
engine fire
Complaint filed: 2000-12-11
Components: SUSPENSION,ELECTRICAL SYSTEM
front coil spring broke and punctured front tire, car left road and had to be towed. *ak
Complaint filed: 1998-11-09
Components: ELECTRICAL SYSTEM
while trying to start the vehicle up the steering column caught on fire, and someone put out the fire. the fire department came out and they couldn't determine how the fire started. *ak
Complaint filed: 2004-08-20
Components: VISIBILITY
while driving in a rain storm a 75 mph windshield wipers failed. as a result, driver's visibility was impaired. a recall was issued. however, this vehicle was not included in the recall due to vin. *ak
Complaint filed: 2005-11-29
Components: POWER TRAIN
due to a low quality of my vehicle's transmission, it stopped on the road while i was driving. to illustrate, two days after purchasing a used 2001 mazda 626, i noticed the transmission's weakness [no power, sluggish and unresponsive]. to claim, immediately i called to the mazda-dealership sales department and explain the issues and i requested a repair or service. after a short conversation with the sales department for returning the car, mr. dave wilson agreed to fix the problems, so he transferred my call to the dealerships service center manager, mr. steve pollard. based on my phone conversation with the manager, i went to the center to get the problems fixed. however, mr. steve pollard by rejecting my request for a transmission-replacement, after a minor check, he fixed the audio-set and the steering wheel noise only. after picking up the car, i found the same weak transmission problem. i called back to the service center, and reminded the problem but the manager gave the same reply as before (there is no problem with the transmission). then he asked: do you have an extended warranty? yes, i said. then he added: don't worry and advised me to use it for any future major problems! as a result, i started to use and drive the powerless car with its weak transmission, not only carefully and stressfully for 2 years, but also full of anxiety and depression, until it stopped on the road completely. unfortunately, after towing the car to the center for the same issue, transmission repair/replacement, later, i was reminded that the car is not under warranty any more, and i must pay a total cost of $3148.46 from my pocket!!
Complaint filed: 2003-07-28
Components: VEHICLE SPEED CONTROL
while driving during hot summer months the vehicle could be moving 50-60 mph when the vehicle speed would suddenly drop to about 40 mph then back to 60 mph. the dealer replaced the transmission and changed the oil and filter every year but failure still occurred. *ak *cb *nlm
Complaint filed: 2003-04-16
Components: ENGINE AND ENGINE COOLING
the upper intake manifold cracked, which caused coolant to leak onto the engine. the dealer stated the problem occurred due to the plastic manifold not being able to withstand engine heat temperatures. *jb
Complaint filed: 2001-06-19
Components: TIRES
consumer states he hit a pot hole which caused the right front tire to loose air, consumer purchased a new tire and he then questioned the mechanic about how much tire pressure was used, consumer was advised that the tire pressure was 28 psi, at a later date consumer was experiencing a vibration in the steering wheel, vehicle was taken to service department and vehicle was inspected and consumer was told that both front tires have cord separation and they needed to be replaced, consumer purchased four new tires and now the vibration is gone, consumer believes that the dealership is delivering new vehicles with tire pressure less than the factory recommendation which contributed to the fialure of the tires on his vehicle (continental).*jb
Complaint filed: 2003-01-10
Components: SUSPENSION
consumer stated when the brakes were applied, the vehicle would steer to the left.*jb
Complaint filed: 2003-09-23
Components: STEERING
the serpintine belt just came off my 2000 dodge caravan. made it very difficult to drive, i was only traveling 20 mph at the time and was lucky that the belt did not wrap around any of the components.
Complaint filed: 2011-08-03
Components: VISIBILITY
tl* the contact owns a 2002 toyota highlander. the contact stated that approximately two years ago he noticed that the drivers side sun visor would fall and obscure his vision while driving. the vehicle was taken to a dealer who advised him that it needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and offered no assistance. the failure mileage was approximately 70,000. updated 09/21/11*lj the consumer also stated the passenger side visor failed as well. updated 09/28/11*jb
Complaint filed: 2011-07-26
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 honda element. the contact stated that while driving at various speeds, he noticed the ignition key was loose while positioned in the ignition switch. the vehicle was taken to an authorized dealer, who stated that the ignition switch would need to be replaced. the vehicle was repaired by an independent mechanic. the identical failure recurred three years later. there was a recall associated with the failure under nhtsa campaign id number 10v364000 (electrical system: ignition). the vehicle was taken to the dealer for the recall remedy repair; however the technician stated that the ignition key would not turn into any direction and an additional repair would need to be performed in combination with the recall remedy. the vehicle was still in the possession of the dealer. the manufacturer was notified of the failure. the approximate failure mileage was 90,000. the vin was unavailable.
Complaint filed: 1999-01-07
Components: EXTERIOR LIGHTING
when driving at night with the low beam lights on there is a blind spot in front of the vehicle, making it difficult for consumer to see the road. dealer has been contacted. *ak
Complaint filed: 2003-10-01
Components: ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
engine check light illuminated. there was a delay in acceleration. took vehicle to dealer. dealer replaced 3 sensors to correct the problem. *ak
Complaint filed: 2002-04-19
Components: SERVICE BRAKES, HYDRAULIC
consumer noticed extended braking distance, mechanic determined that the rear calipers were frozen, rust being the cause. *nlm *yd
Complaint filed: 2007-10-18
Components: STRUCTURE
toyota sienna 2004 liftgate slipped down and hit car owner in the head while unloading groceries from trunk. now, it slips down every time we open it. this is dangerous. called toyota and they told us there was nothing they could do about it. contacted our toyota repair shop to schedule repair. is this defect still under investigation? please inform. thank you. *jb
Complaint filed: 2002-12-10
Components: POWER TRAIN
while driving at highway speed the transmission light illuminated and there was a sudden decrease in acceleration. the vehicles rpm's dropped to 14. consumer states' this was very dangerous. please provide any further information. ts
Complaint filed: 2000-04-18
Components: ELECTRICAL SYSTEM
alternator replaced. *mjs
Complaint filed: 2009-04-29
Components: STRUCTURE
i have a 2000 toyota tundra that has only 85,000 miles on it and the frame is severely rusting away. approx four months ago my neighbor called me and asks if i lost my spare tire. after investigating it was apparent it was mine the metal support plate completely rusted away from under my truck. i was lucky; i was not towing my trailer or on the highway, this could have been a bad experience. this is a disaster waiting to happen i don't understand why there has not been a recall on this. after additional investigating i discovered the entire frame was severely rotting away as well. i contacted the dealer and they implied to call toyota customer complaint department. i call toyota and there response was sorry only the toyota tacoma was in recall for this rusting issue. nothing could be done not what i expected from toyota. my brother has a 2001 tacoma that was in recall and they just replaced his entire frame. i inspected his frame and my tundra has 75% more rust than his had on his old frame it doesn't make sense. *tr updated 07/02/12 *bf
Complaint filed: 2004-09-24
Components: ENGINE AND ENGINE COOLING
consumer received, nhtsa recall 04v357000 regarding crank shaft position sensor. no dealership was available in the radius of 100 miles.*ak
Complaint filed: 1996-07-05
Components: SERVICE BRAKES, HYDRAULIC
anti-lock brakes do not act as if they want to stop sometimes. *ak
Complaint filed: 2009-01-14
Components: EXTERIOR LIGHTING
my daytime lights began flickering. this eventually led to flickering of my night lights, then my bright lights. it took my local repair shop 6 hours to diagnose the cause. they contacted the local dealership for the part, which the repair shop did not expect them to have. surprisingly they did. the comment from the dealership was they found it to be a common problem on this vehicle. apparently there is a short in the relay; the replacement fixed the flickering of the night lights. in order to fix the daytime bright lights, more work needs to be done and a re-setting of the computer, costing over $700. this can only be done by the dealership due to the specialized computer they have for the saturns. my lights will continue to flicker as i refuse to pay $700 for a "common problem" that saturn has not recalled. *tr
Complaint filed: 1995-11-20
Components: SERVICE BRAKES, HYDRAULIC
pe95025 the performance of the brake didn't stop the car it slowed it down . tt *slc
Complaint filed: 2003-08-18
Components: SERVICE BRAKES, HYDRAULIC
to my focus in to service jan 2003 for squeaking brakes, rotors were warped, brake squeaking said to be "normal". they machine straightened the rotors and said ford engineering looking into squeaks. aug. 2003 take focus in for loud vibrating sound. brakes and rotors completely shot. $440 to fix. 13700 miles on car. *ak
Complaint filed: 2012-05-29
Components: STRUCTURE
my dealership just confirmed that the front (passenger) side engine mount that is part of the subframe has corrosion to the extent that there are two perforations completely through the engine mount. i was told that the recall for the subframe has closed and that there is no recourse for getting financial assistance with this. however, the service manager ([xxx]) also admitted that the extent of corrosion and perforation did not occur in one year ( i had the original recall service done in may of 2011). therefore, i question why they did not bring this to attention of the recall and include the repair accordingly. this is a safety issue and i would appreciate any help you can give me. the dealership where i had the service performed is roy o'brien ford in st. claire shores mi and their phone number is 586-776-7600. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 1998-07-01
Components: LATCHES/LOCKS/LINKAGES
door lock failed. qcaw
Complaint filed: 2008-10-28
Components: SERVICE BRAKES, HYDRAULIC
brake failures(2) on 2003 bounder motorhome with workhorse w22 chassis. chassis purchased new on jan.14,2004. lr brake failed on 8-29-08 on i-5 at olympia, wa, with approx. 21,100 miles on vehicle. rr brake failed on 9-29-08 on hwy. 20 in coupeville, wa at approx.21,482 miles. weather was clear and roads were dry; dual holding tanks were empty; 100 gal water tank was also empty; fuel tank was about 1/2 full (35 gal.). motorhome was not overloaded and no vehicle was in tow. 8-29 failure occurred while slowing in pre-labor day weekend traffic and brake pedal went to the floor on initial application. repeated applications of brake pedal gave about 1/2 pedal travel with greatly lessened deceleration time and stopping distance . the second failure on 9-29-08 of the right rear brake assembly was less surprising and brake pedal pumping was more instinctive. stopping a 24,000 pound motorhome on an emergency brake that merely clamps around the drive shaft is not a viable option. repairs required replacement of all affected brake rotors, bosch calipers, and brake pads, plus a wheel speed sensor for the abs system on the right rear brake failure. approx. $2200 in repair costs for two brakes. a neighbor of mine with exact same year and model motorhome/chassis as mine is now at a repair facility in yuba city, ca having experienced failure or burn-out of all 4 brake assembles while enroute from reno,nv to sacramento,ca. i strongly feel that the safety recall on w-22 brake systems needs to be extended beyond the chassis 33356806 cutoff specified in nhsta recall 04v084000. thank you for your time and consideration in this matter. *tr
Complaint filed: 2013-10-04
Components: EXTERIOR LIGHTING
tl* the contact owns a 2004 chrysler pacifica. the contact stated that while traveling various speeds, the headlights suddenly failed. the vehicle was taken to the dealer where it was found that the headlight wiring harness had failed. the vehicle was being repaired. the manufacturer was not contacted about the failure. the failure mileage was 100,695. the vin was unavailable.
Complaint filed: 2003-04-08
Components: AIR BAGS
the air bag light illuminated on the vehicle, the dealer replaced the air bag sensor. *jb
Complaint filed: 2003-08-26
Components: ELECTRICAL SYSTEM
on my 1998 blazer the windshield wipers would work intermittently. my husband would wiggle the wiring harness and they would start up again but only for a short period of time (usually minutes). chevrolet moran 586-791-1010 said there was no recall and that the problem was the circuit board. *nlm
Complaint filed: 2004-03-31
Components: POWER TRAIN
on january 2, 2004 consumer received a recall letter regarding transmission failure. dealership did not have the parts available to conduct recall repairs. consumer called every week and no parts were available.*ak
Complaint filed: 2011-01-09
Components: SUSPENSION
i've had to replace two ball bearings in my 2002 ford explorer xls. first the back left and now the back right. with the latest, the back left, the tire on the back left was almost seizing up from the problem and my car was leading to the left and right from the grinding. *tr
Complaint filed: 2001-07-17
Components: SUSPENSION
had taken vehcle to dealership, and was informed that left front tire had worn excessively due to strut end and being unbalanced.*ak
Complaint filed: 2004-10-01
Components: ENGINE AND ENGINE COOLING
consumer received recall 04v357000 for cam shaft position sensor. dealer was not in operation.*ak
Complaint filed: 1999-08-28
Components: EQUIPMENT
a/c failuure. blows hot air. dealer repaired problem the first time. now, 30k miles later, same problem. i have friends with a 1997 grand cherokee(same engine, etc) who just had the a/c malfunction on their vehicle.
Complaint filed: 2008-01-15
Components: SERVICE BRAKES, HYDRAULIC,AIR BAGS
srs airbag failure and abs brake warning lights and alerts posted on dashboard display. turns out the problem was defective software and was resolved with a software update. this is a critical safety issue since the failure results in the disabling of the systems. the problem was diagnosed and fixed in about an hour. volvo clearly new about this problems since the software upgrade (aka a fix) was already completed and available - volvo had to pay someone to fix the software, why pay them if there was no defect. i believe this safety issue should be at least advised if not mandatory for all owners of these vehicles. it is a simple easy way to avoid a tragedy if these systems are disabled by defective software. *tr
Complaint filed: 1997-02-20
Components: FUEL SYSTEM, GASOLINE
noticed raw gas fumes entering into interior and puddle underneath of vehicle, independent garage found leak came from strap which holds up tank, fixed. *ak
Complaint filed: 1997-11-18
Components: ELECTRICAL SYSTEM
ignition module failure, causing vehicle to stall.
Complaint filed: 2013-11-12
Components: STRUCTURE
took my 1992 toyota truck in for service while on the lift they noticed that the frame near the leaf spring was rusted through. it was large enough to put your arm through it and they said it was not safe to drive. it is great little truck other than this. the mechanic said that there may be a recall for this. *tr
Complaint filed: 2006-01-18
Components: VISIBILITY
dt*: the consumer stated the windshield wipers work intermittently. there is a nhtsa recall, 98v150001, regarding the windshield wipers. the consumer has the same problem as indicated in the recall; however the vehicle identification number was not included in the recall. *jb
Complaint filed: 2008-03-16
Components: POWER TRAIN
with the car in reverse, letting out on the clutch a loud bang was heard from the rear of the car. vehicle would not move under it's own power. dealer found the right rear drive axle snapped. *tr
Complaint filed: 2000-10-30
Components: ELECTRICAL SYSTEM
vehicle has been serviced 4 times within past year for alternator, electrical power drop off upon release of accelerator and or braking. problem causes interior and exterior lights to dim 50% and alternator gauge needle falls way into caution zone. i've been informed at last repair service, 10-20-00, tsb 43-64-07a states this problem is normal for firebirds. i don't buy that.
Complaint filed: 2012-03-24
Components: ENGINE AND ENGINE COOLING
this truck is equipped with the 6.0l vortec v8 engine and has developed an exhaust leak on both sides of the engine at the manifold gaskets! the leak is from the ports where the bolts securing manifold to cylinder head are broken! gm is well aware of this issue, does not want to recall the issue or warranty the repairs. there are thousands of complaints from owners of gm vehicles with v8 engines including the 4.8l, 5.3l, 6.0l engines. this is a problem in many of ways, most importantly that toxic exhaust fumes are emitting from under the hood and can enter the cab of the vehicles! inspection laws require that exhaust fumes exit the vehicle behind the rear wheel! the other problems include the fact that this leak will affect readings taken from the upstream oxygen sensors and can therefore cause check engine lights for catalytic converter deficiencies to system lean conditions. also having an exhaust leak will fail safety inspections and emissions testing. gm is violating epa laws by allowing this to go on! this particular vehicle is past due for inspection and emissions as we are a pennsylvania resident and i cannot afford to have this fixed at a dealer! *tr
Complaint filed: 2000-10-03
Components: STEERING,POWER TRAIN
while driving about any speed transmission will loosen. could step on fuel pedal and vehicle will not accelarate, will lose power steering into the vehicle and it will stop by itself.*ak
Complaint filed: 2000-04-14
Components: SUSPENSION
while driving the engine would start vibrating through steering wheel. also, could hear it inside of vehicle. *ak
Complaint filed: 2001-06-24
Components: SEATS
driver's seatback frame broke. there is no reason for seat frame to break, this is a defective part and should be replaced by manufacturer at no cost to consumers. i do not believe this seat wil properly support the driver in a crash. if one of these type seats were to fail while driving it could contribute to a crash. *ak
Complaint filed: 2004-06-15
Components: SERVICE BRAKES, HYDRAULIC
braking system warning lights - on four different occasions, the brake system warning lights have come on requiring that i pull the vehicle off the road and shut the ignition off to reset the lights. error codes in the computer have resulted in replacement of brake booster / master cylinder assembly replacement, brake fluid sensor check, brake pedal switch adjustment. braking on this vehicle is inconsistant with overall concerns regarding brake system performance. *ak
Complaint filed: 2012-01-28
Components: POWER TRAIN
transmission failed to shift gears, caused engine to stall while driving, would not shift into or out of gear. *tr
Complaint filed: 2006-05-04
Components: SUSPENSION
dt*: the contact stated while driving 35mph a loud bang was heard coming from underneath the vehicle. after hearing the noise, the vehicle began handling differently and was taken to a dealer for inspection who determined the suspension had collapsed on front passenger side. the suspension housing was entirely replaced and the attachment of the spring to the body was re welded. the contact is concerned the problem could occur on the driver side. the manufacturer partially covered the repair and asked the contact to sign a confidentially waiver because of a recent influx of vehicles being repaired with the same problem.
Complaint filed: 2006-05-11
Components: SUSPENSION
dt*: the contact stated while pulling into a driveway at 5mph the front driver side coil spring fractured. the coil spring ripped the driver side tire apart. the dealership and manufacturer have been alerted who determined there was a recall, 04v332000 concerning the suspension: front: springs: coil springs however, the vin was not included in the recall. the contact is concerned about the safety of the vehicle and fears this could have occurred at highway speeds.
Complaint filed: 2004-10-06
Components: TIRES
firestone steeltex tires experienced tread separation. *bf this was a violent and catastrophic event without warning. the tire shredded sending debris high into the air and caused extensive damage. the consumer request reimbursement. *sc
Complaint filed: 1996-07-25
Components: AIR BAGS
vehicle was hit in front and air bag did not deploy. *ak
Complaint filed: 1998-12-17
Components: AIR BAGS
vehicle had hydroplaned hit guardrail at 40mph. upon impact, the air bags did not deploy. driver injured, received broken bones. father took vehicle to body shop mechanic noticed no air bag sensors in vehicle. ford dealer will not touch vehicle due to being at body shop.
Complaint filed: 2000-03-26
Components: POWER TRAIN
transmission down shifts out of sequence without warning, down shifts to lower gear and then shifts into next lower gear. this causes motor to tack out to 5500+rpm and shuts down, when rpm drops down motor fires up transmission down shifts again motor shuts down again. this will happen again and again until i back off gas petal. transmission shifts through upper gears without stopping example ; shifts from 2nd to 3rd 4th od without stopping.these problems happen when pulling loads, has happened without load caused truck to spinout of control. last week while pulling a trailer on rain slick road down shifting nearly caused truck to jacknife. dealers know there is a problem but cannot find any codes. shifting problems and engine operating at wrong rpm causing extremly bad fuel millage. *ak
Complaint filed: 2004-12-29
Components: ENGINE AND ENGINE COOLING
my 2003 dodge caravan had a faulty bearing in the alternator which required complete replacement with only 47,000 miles on the vehicle. i am a long-time dodge owner, having owned and driven two dodge omnis, two dodge dakota pick-ups and this is my second caravan, the first went 110,000 miles. i have never needed to replace an alternator, and i drive most of my vehicles until they have 150,000 to 200,000 miles. *nm
Complaint filed: 1995-02-28
Components: SERVICE BRAKES, HYDRAULIC
corroded rear disc brakes, excessive wear of front brakes. tt
Complaint filed: 1995-03-07
Components: ELECTRICAL SYSTEM
dash fire and the car was totally burnt up. please explain. tt
Complaint filed: 2000-08-11
Components: ENGINE AND ENGINE COOLING
the timing cover gasket is leaking anti-freeze according to dealer. will cost between $650 and $850 (depending on dealer) to replace gasket. dealer explained that if leak becomes internal, engine may be harmed.
Complaint filed: 1999-07-30
Components: SERVICE BRAKES, HYDRAULIC
while driving at 35 mph and applied the brakes they went straight to the floorboard due to the abs system malfunctioning. *ak
Complaint filed: 2010-08-08
Components: SERVICE BRAKES, HYDRAULIC,STRUCTURE
frame corroded/buckled; brake failure(had a near accident) due to rust. 2002 chevy avalanche, well cared for 48,000 miles. never seen this on any other vehicle i have owned. $6,000 dollar repair. gm won't look into/address problem. i have read numerous messages on this same problem with gm vehicles. it is not an isolated incident. had to replace brake lines twice(rust) and now the frame! *tr
Complaint filed: 1998-01-23
Components: VISIBILITY
windshield wipers stopped.
Complaint filed: 2011-03-09
Components: SUSPENSION
tl* the contact owns a 2004 toyota tacoma. the contact was driving 15 mph in a residential driveway when the ball joint fractured in half and the front passenger wheel completely fractured from the vehicle. the vehicle was towed then to a local repair facility where it was diagnosed that the ball joint was defective and would need replacing. the manufacturer was contacted but offered no assistance. the vehicle was not repaired. the failure and current mileage was 110,000.
Complaint filed: 2005-08-31
Components: SERVICE BRAKES, HYDRAULIC
hydraulic antilock control unite module. arizona was not one of the states in the salt belt states. failure to the abs on my vehicle has caused me in 2 minor crashes. didn't have the money to repair vehicle. vehicle has been parked for some time. *nm
Complaint filed: 1999-07-22
Components: SERVICE BRAKES, HYDRAULIC
while driving gradually on wet pavement abs brakes malfunctioned, causing the wheels to lock up and skid which may result in a crash. dealer cannot determine the reason,and won't look at the vehicle. please provide further information and vin.
Complaint filed: 2009-03-11
Components: ELECTRICAL SYSTEM
the key does not turn in the ignition so the car won't start. my teenage daughter drives this vehicle which can be very dangerous if it occurs in an remote area especially on a cold day/night such as tonight. fortunately, the car is in our driveway but it was pure luck that it happened there instead of somewhere else that could have left her stranded indefinitely in sub-freezing temperatures or in a secluded area. *tr
Complaint filed: 1996-12-02
Components: SEATS
driver's seat broke due faulty seat track and anchors, the rivet sheared off, causing the seat to tip up when applying the accelerator pedal. *ak *jb
Complaint filed: 1995-05-11
Components: SEATS
driver seat back broke, due to sheared bolt, resulting in collapsing. tt
Complaint filed: 2003-11-08
Components: ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
the gas pedal sticks. i have to clean my throttle body out with cleaner about every 1000 miles. even after a cleaning it still sticks a little. this is a safety concern, because i have to use more pressure on the gas pedel, then it unsticks and the truck lurches foword with no control.*ak
Complaint filed: 2004-12-05
Components: SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,AIR BAGS
brakes squealing,air bag light comes on,engine hsa alot of pinging hioway speed 60 and up. *ak
Complaint filed: 2004-02-19
Components: ENGINE AND ENGINE COOLING
anti-freeze leaks from engine. area of leak seams to be around the manifold or heads. this causes fumes to into the passenger compartment and makes the occupates dizzy or with headaches.
Complaint filed: 2005-03-08
Components: WHEELS
while driving 65-70 mph left front wheel collapsed, causing the vehicle to lose control and crash into a bridge railing. no injuries reported. vehicle was towed to a wreckage yard.*ak
Complaint filed: 1998-04-02
Components: ELECTRICAL SYSTEM
horn fell off.
Complaint filed: 2006-01-18
Components: SERVICE BRAKES, HYDRAULIC
1. slowing truck on approach to a stop sign, road conditions-dry asphalt, road surface consisted of shallow narrowly spaced washboards, speed-approx. 20 mph. 2.when truck encountered washboard area, the brake pedal pulsed at an abnormally high frequency, the pedal went soft, the brake action was so slight that one couldn't tell they were applied and the truck nearly went through a stop sign as the result. 3. dealer inspected abs system, stated a code for left front sensor was set, test drove truck but code would not reset, no parts or repairs were completed. *nm
Complaint filed: 2004-01-15
Components: EQUIPMENT
2001 pontiac aztec,you don't have listing for the vehicle. body control module went bad. $ 233.00 part, rest o $ 650.00 labor.
Complaint filed: 2003-12-03
Components: SERVICE BRAKES, HYDRAULIC
when attempting to apply the brakes, the brake pedal went to the floor, resulting in extended stopping distance. the dealer was notified. *ak the valve stuck intermittently. *scc *jb
Complaint filed: 2010-07-12
Components: SERVICE BRAKES, HYDRAULIC
at low speeds (<30 mph) abs activates which is leading to an increase in stopping distance. has potential for accidents in residential and city traffic. *tr
Complaint filed: 2007-01-22
Components: SUSPENSION
tl* - the contact received a recall notice, 03v46000 for the 2003 chrysler jeep liberty. there were lno failures at this time. the dealer advised the contact that the part will be available in 10 weeks. *ak
Complaint filed: 2010-03-30
Components: VISIBILITY
tl*the contact owns a 1999 ford explorer. while driving at speeds of 60 mph in intense rainy weather conditions, the windshield wipers failed. the contact stated that when the failure occurred, the interior lights, power locks and 4-wheel drive system failed intermittently. the vehicle was taken to an authorized dealer, where the windshield motor was replaced. the failure mileage was 7,000 and the current mileage was 11,000.
Complaint filed: 2008-09-15
Components: SUSPENSION
both rear springs on my car are broken. one of the front springs also broke (and has been repaired) and my mechanic has told me the other is about to go. i have found out that ford recalled the front springs due to a substandard material used in construction, which is prone to road salt corrosion. since i live in the northeast, road salt is a common occurrence during the winter months. the rear springs are made of the same material and are also corroding. it'll cost me around $1,600 to compensate for a design flaw that ford is washing it's hands of (at 100,000 miles, my front springs aren't even covered under the recall, even though the problem was there from day-1). one would think ford would do the right thing and replace the defective rear springs as well. i guess the number of potential deaths caused by a rear blow-out is below their threshold, so they'll take their chances in court. this is why we need nhtsa oversite. however, nhtsa has only required ford to recall the front springs to date. ford expects people to buy their cars, but they don't stand behind them (even when it is a known manufacturing defect). that is why many people are buying japanese cars. i, for one, will never buy ford again. *tr
Complaint filed: 2010-09-01
Components: VEHICLE SPEED CONTROL
tl*the contact owns a 2000 mazda mpv. the contact stated that while driving approximately 65 mph, she accidentally bumped the cruise control and noticed that the vehicle suddenly accelerated and would not respond when the brakes were applied. the contact was able to depress the brake pedal with force in order to drive onto the emergency lane and turn the vehicle off. after she started the vehicle again the vehicle began to function normally. the failure occurred four times. the vehicle was taken to an authorized dealership where the cruise control was disconnected but the failure continued to occur. the vehicle was not repaired. the contact had not spoken with the manufacturer at the time of the complaint. the current mileage was approximately 200,000. the failure mileage was approximately 170,000.
Complaint filed: 2009-12-05
Components: STEERING
steering problem on 2004 toyota sienna. steering will jerk as the wheel is turned - requires extra effort to turn the wheel and then will jerk through that direction. it then has tendency to stick, so vehicle continues turning when steering wheel grasp is relaxed. operator needs to quickly respond to avoid loss of control. problem is most pronounced when vehicle is cold but still noticeable after it has warmed up. the problem came on suddenly about one week ago. vehicle has 82,000miles. *tr
Complaint filed: 2005-06-07
Components: AIR BAGS
dt: the consumer owns a 1996 ford explorer. the consumer was in an accident and none of his air bags deployed. the consumer was hit in the front end. *tt
Complaint filed: 2007-05-25
Components: ELECTRICAL SYSTEM
my 2000 mercedes e320 has inoperable displays for the gear, temperature, and time. i am very concerned about this because this is my wife's vehicle. with the display being defective, it is possible for an inexperienced driver to put the vehicle in the wrong gear because there is no visual verification at eye level, as is required on all cars. i have even been in the car with her and witnessed her putting the car in the wrong gear because she wasn't able to see the gear without looking down at the center console. mercedes is aware of this design defect in the instrument cluster, but refuses to repair it without charging the customer. this defect hs been known for years and they even continued to install them after customers reported the defect to them by the hundreds. i consider this a safety issue that should be paid for by mercedes as they are aware that it is a defect in the design of the instrument cluster. all cars that i have driven have the gear clearly displayed on or near the steering column. please let me know if there is a federal requirement for this function to work at all times. thank you.
Complaint filed: 2009-01-05
Components: FUEL SYSTEM, GASOLINE
the previous winter and this one, a raw fuel smell occurs on start up. upon observation, there is a fuel leak below the turbo inlet tube, coming from the fuel rail/hose. once warm, the smell is gone. *tr
Complaint filed: 1999-07-19
Components: SUSPENSION
cracked rear tracking bar detected on 7/18/99. checked under car because of poor steering and handling and found the bar was cracked in half. we had it replaced with a new one on 7/19/99. we looked for previous recalls for this, but weren't able to find the information. the cost of the repair was $144.45.
Complaint filed: 2006-09-04
Components: FUEL SYSTEM, DIESEL
i am the original owner of a 1995 chevrolet ck2500 4 x 4 truck with the 6.5 liter diesel engine. due to lift pump failure, the truck dies with no warning. the lift pump has been replaced 3 times (currently at repair shop for this again). the dealer has replaced it with a new lift pump supposedly each time, but i was not shown or given the old lift pump. there is a major safety factor involved with this part failure/design. the truck has died 2 out of 3 times in heavy traffic. the '95 chevy truck is used to pull a horse trailer. i am to the point i am afraid to pull the horse trailer loaded with our horses with this chevy truck. i can only imagine what could happen when you have a trailer behind this truck when the lift pump starts going out and you try to steer without power steering or power brakes, because the truck has quit. i found a gm technical service bulletin 77-63-06ab on the internet in regards to a "fix" for this. this article also states the potential danger of this failure such as pulling into heavy traffic or descending a steep hill and losing the use of power steering and power brakes. *jb
Complaint filed: 2002-02-21
Components: SEAT BELTS
passive restraint mortor belt malfunctioned.
Complaint filed: 2002-10-08
Components: ENGINE AND ENGINE COOLING
cracked head gasket as of 09/04/2002 problem was not diagnosed until 10/08/2002. mr
Complaint filed: 2009-06-01
Components: ELECTRONIC STABILITY CONTROL (ESC)
vsc lights come on intermittently, took to dealership and they said no problems were found. over the next few years they still come on periodically. i have to shut the vehicle off and then the light goes out. *tr
Complaint filed: 2010-02-19
Components: ENGINE AND ENGINE COOLING
during a normal drive and then a stop at a red light, car's engine stalls. after auto shop examination, the conclusion was that the ball bearing in the engine's tensioner locked up, thus throwing the timing belt off and bending valves due to incorrect timing. a whole new engine was required to fix it because of the extensive damage. old engine has been removed and replaced and i don't think it would be available. *tr
Complaint filed: 2011-08-05
Components: STRUCTURE
the truck was bought in canada and shipped to germany aprox. june 2000. because of much corrosion at the chassis i decided to remove the cheap bitumen protection and to cover the chassis with special paints. doing this, i discovered, that the iron belts of the fuel tank was completely attacked by corrosion. may be 20 % of iron had changed into feo. in this moment, the belt would not have broken, may be 3 or 5 years later. if my report is not 100 % clear it's because english is not my mother language.
Complaint filed: 2010-07-21
Components: ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
tl*the contact owns a 2000 volvo s70. while driving 40 mph the contact noticed that the rpm's suddenly increased from 2000 to 3000 within 15 seconds without the contact engaging the accelerator pedal. the vehicle was taken to the dealer where the contact was informed that the air mass meter, evaporator valve, catalytic converter, and the speed sensor needed to be replaced. there were no prior warnings. the vehicle was not repaired. the failure mileage was 117,000. the current mileage was 118,000.
Complaint filed: 1997-07-09
Components: VISIBILITY
passenger door window fell out.
Complaint filed: 2000-01-18
Components: SEAT BELTS
front passenger seat belt failed. *slc
Complaint filed: 1999-02-01
Components: VISIBILITY
rear windshield wiper/washer leaking. nlm
Complaint filed: 2008-10-22
Components: ENGINE AND ENGINE COOLING
random engine cutoff when driving, loosing power steering capability at the same time. most often happened when approaching intersection at the time when car speed was lowered. happened on multiple days. *tr
Complaint filed: 1999-12-03
Components: SERVICE BRAKES, HYDRAULIC
when applying the brakes steering wheel and the front end of the car shakes, causing the driver to lose control of the vehicle. this is due to excessive wear of the brake rotors. dealer has turned the rotors twice. and the problem still exists.*ak
Complaint filed: 2003-12-24
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE,LATCHES/LOCKS/LINKAGES,SEATS
consumer needs information on what needs to be done to fix a problem in regards of the van's seat. *la in re: vin [xxx], the back door did not close and the key remote lock was inoperative, the mirrors vibrated. in re: vin [xxx], the vehicle was dead every morning. in re: vin [xxx], the door locks were slow to open with the remote (twice) and the sliding door fell off. there was also an a/c problem. *sc *jb information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 1996-09-10
Components: SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
in july 1996, owner began having problems w/high idle. area dealership replaced computer but vehicle still experiences same condition, also, front brake rotors/pads overheated/replaced. *ak
Complaint filed: 2005-12-30
Components: SERVICE BRAKES, HYDRAULIC
antilock brakes continually seize up and the vehicle continues to roll forward at slow rates of speed. exact same problem we had with our 2002 chevy avalanche that was just fixed under recall 12/05. *nm
Complaint filed: 2005-03-11
Components: LATCHES/LOCKS/LINKAGES
luggage rack orinially installed wrongly reinstalled, but wont stay in place. a wind gust moved the locked front bar to the back the 70 canoe still attached hit the back of the van - over 36,000 when complaint was filed, under 36,000 miles when it happended - no recourse per dealer
Complaint filed: 2003-10-23
Components: SUSPENSION
lower ball joint (rt side) failed in a slow speed turn causing loss of control, tie rod end failure, and impact with light pole.
Complaint filed: 2009-06-26
Components: TIRES
going 65 mph on the freeway and my back tire blew. the sidewall completely separated from the rest of the tire. i just noticed a bubble one of the front tires, 6-25-09. i bought the tires as a set. i will be replacing all the tires tomorrow. the tires are michelin symmetry m s p225/60 r16. *tr
Complaint filed: 2000-10-23
Components: POWER TRAIN
vehicle experiences noise in the 4wd unit. *mjs
Complaint filed: 2001-01-24
Components: AIR BAGS
vehicle was involved in a front end collision, the airbags experienced no deployment, the airbag warning light was on, dealer found the module to be damaged. *slc
Complaint filed: 2005-10-26
Components: SERVICE BRAKES, HYDRAULIC,EQUIPMENT
i am having to replace the right wheel cylinder in my 95 nissan quest for the 2nd time in less than 3 years. i was told that the first time i fixed it that it would be a long time before i would ever have to replace it again, well now it is less than 3 yrs later and i am having to replace it again. there seems to be a problem and i would like some answers. *jb
Complaint filed: 2010-12-27
Components: ENGINE AND ENGINE COOLING
2003 nissan sentra 1.8l head gasket failure at around 75,000 mi. vehicle has been experiencing difficulty starting and rough idle since soon after purchase. this was relayed to dealers on numerous occasions, were told nothing is wrong. problem has worsened over the years and vehicle ran rough. brought to dealer and replaced ignition coil 3. week later problem is still active. return to dealer where head gasket had failed and engine is consuming coolant. this vehicle had faulty gasket or head design that was pushed off by the dealer to avoid warranty repair. *tr
Complaint filed: 1995-04-21
Components: STRUCTURE
water intrusion through firewall into passenger compartment. tt
Complaint filed: 2002-06-26
Components: TIRES
while driving at 55-60 mph, with the driver and one passenger in a 1999, ford e450 right rear tire had blownout, and tread separation. the original equipment, tire size lt225/75r16, dot vd1l1xd079. tire was available for analysis, and firestone was notified. *ak *scc
Complaint filed: 2005-03-09
Components: ENGINE AND ENGINE COOLING
labor day 2004 traveling through rocky mountain national park, engine coolant overheated. had replaced coolant 2 months previous. temperature gauge now always shows cool. today had routine oil change and shop advised intake manifold gasket leaking and needing replaced. upon researching the problem, discovered it is extremely common on chevrolet 3.4l engine and often leads to cam shaft and even total engine failure and replacement. gm currently ignoring condition.*ak
Complaint filed: 2009-04-03
Components: SUSPENSION
pulling out of work parking space, heard what sounded like metal grinding and then my tire went flat. spring had snapped and punctured my tire. before realizing this is what happened, tried to change the tire. had to have a tow to firestone and while working on it they found that when the spring/coil snapped it cut my brake line. total cost is $1200. *tr
Complaint filed: 1996-11-21
Components: STRUCTURE
power door locks failed 2 times.
Complaint filed: 1999-11-06
Components: TIRES
i have had numorus problems with this car
Complaint filed: 2006-01-14
Components: TIRES
3 of 4 bridgestone potenza re-950 tires, size 235/45/r17 93h tires have experienced delamination of the tread on the inside wear edge; alignment on my audi a4 has been verified to meet manufacturer spec, yet the inside edges of the tires have broken open to expose layers of tire and the integrity of the tire has been breached. in one case, a 8 inch by 1/2 inch by 1/2 inch section completely gave way and flew off the tire. these tires were discontinued by bridgestone and i now know why. i replaced all 4 tires with bridgestone g09's and i have not had this problem reoccur. note, system will not accept audi a4 as vehicle type, so i used toyota; i do have a 3.0l a4 quattro. *jb
Complaint filed: 2010-03-11
Components: FUEL SYSTEM, GASOLINE
on february 28, 2010, my 2004 infinity m45 gas gauge read that i had a little over a 1/4 tank of gas. as was driving down mathilda avenue in sunnyvale i began to notice that my vehicle was sputtering. i managed to get onto el camino real and luckily was able to pull over. unfortunately, i coasted to the right curb in a bus stop area. i was very lucky that i was not hit by another vehicle as my vehicle was barely able to coast to the curb. my husband arrived with a gas can and poured gas into the fuel tank and the car started. i called the frontier infinity in santa clara, calif. where i bought the car and explained the situation. they responded that they couldn't do anything about it since my car model was not on the recall list. *tr
Complaint filed: 2001-12-17
Components: ENGINE AND ENGINE COOLING
consumer was traveling about 50mph on highway and without prior warning vehicle turned off. vehicle had to be towed. garage mechanic told consumer that timing belt failed because it jumped time. he was able to pull over to shoulder, and vehicle was towed. *ak
Complaint filed: 2006-07-10
Components: STEERING
power steering grunt or banging sound, especially when making right turns. *jb
Complaint filed: 2006-12-06
Components: ENGINE AND ENGINE COOLING
a design failure in the timing chain cover 4.7 cid 2000 dodge dakota in the housing where the ther. housing bolts to the cover. a pin hole leak occurred. dodge has redesigned this cover 2 times to correct the design error. defect cover is available for inspection. 145,000 miles. *nm
Complaint filed: 2002-12-09
Components: ENGINE AND ENGINE COOLING
consumer states there is a sulfur smell in the cab of vehicle. mechanic states that the way the catalytic converter is burning the gas is causing the smell. mechanic is aware of problem. please provide any further information. ph *ts
Complaint filed: 1997-10-27
Components: SEATS
button latch on passenger seat failed.
Complaint filed: 2000-02-09
Components: STRUCTURE
rear right side of vehicle's body has separated from the frame without any signs. dealer has been contacted. *ak
Complaint filed: 1996-05-15
Components: STEERING
an electrical short in the wires in the steering column, caused smoke to come out of the steering column. please describe. *ak