vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2011-12-29
Components: STRUCTURE
my 1999 isuzu rodeo was kept by a dealership service center after the recall determined that it was unsafe to drive due to heavy frame corrosion. i know the vehicle to be worth $2500-$3500 but isuzu only wishes to offer me 1600 which is what i paid for it and far less than what the previous owner was asking. i have been without a vehicle since then and am somewhat insulted by the low offer and slow speed in which this deal is taking place. they call from unknown numbers use holidays as an excuse for slow work. i don't want some huge unreasonable amount of money, or even retail. i believe actual cash value based on similar models sold near to my geographic area. i believe isuzu is simply trying to move things along and not trying to use good business practices. i will be consulting attorneys to see if i have any other options. *kb
Complaint filed: 1995-12-26
Components: PARKING BRAKE
parking brake fails. *dsh
Complaint filed: 2002-11-29
Components: VISIBILITY
driver's side electric window motor is going out. the motor seems to have trouble rolling the window up and down, and speeds up and slows down when operating. dt
Complaint filed: 1995-02-08
Components: ELECTRICAL SYSTEM
vehicle caught fire while driving, under the hood fire, ea94-029 active will provide information. tt
Complaint filed: 2000-06-06
Components: SEAT BELTS
seatbelt light and audio signal on intermittently when driving although seatbelt is fastened. *ak
Complaint filed: 2010-10-02
Components: SEAT BELTS
seatbelts, in cars pickups of today, the clip on the right side is under person setting there, no way to fasten seatbelt. in older cars pickups it stuck up where you could fasten it,in my wife's car i cannot fasten it, just can in my pickup. also the new driving lights, ((add ons)) when pickups comes up behind you, no way to see, it blinds you. reason death rate has fallen,!!!! people can't afford gas to drive as much!!!!!!!!!! less miles, less deaths. hope you do something seat belts!!!! i've paid my last ticket for no seat belt. if i have to i'll file a civil rights case next time i get a ticket, get seat belt law threw out. i think belts save lives, but they need to be made safe to use!!!!!!!!!!!!!!!!!!!!!!!!!, thank you, have a nice day. *tr
Complaint filed: 2009-10-23
Components: VEHICLE SPEED CONTROL
our 1997 ford windstar minivan that is currently subjected to the recall for the faulty cruise control switch burned to the ground on feb 21, 2007 as the result from a fire that started in the engine area. *tr
Complaint filed: 1997-07-14
Components: ENGINE AND ENGINE COOLING
cooling fan remains on at all times.
Complaint filed: 2006-12-09
Components: SEATS
car was struck from the rear causing the drivers seat to break and falling back into the rear seat and losing control of the car and continuing another 200 feet before being able to recover and stop the vehicle. *jb
Complaint filed: 2006-10-10
Components: ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
vehicle accelerates on it's own. i have informed mitshubishi of the problem however according to mitshubishi they could not reproduce the problem by computer so as far as they were concerned there was no problem. i recently had an accident in the car and of course mitshubishi is trying to wiggle out of it. i guess i have to get killed in their vehicle before anything will be done. all i want is for mitshubishi to take their defective merchandise and give me the money that i have invested in this death trap so that i can purchase another vehicle. i am very sorry that i ever bought this car. it is a serious death trap!!!!!!! *jb
Complaint filed: 2006-04-09
Components: ELECTRICAL SYSTEM
while traveling at highway speeds, the engine would quit with no proceeding symptoms or indications. shifting to neutral and trying to re-start would not work. shifting to neutral, turning off the ignition and then turning the key to start did cause a re-start. this problem causes the "service engine soon" light on the dash to light, so a code is being generated. ford is aware of this problem, since it has issued a notice (not a recall) to it's service departments. the repair is the replacement of a wiring harness and reprogramming of the processor. ford has not issued a recall for this very unsafe problem, so the charge for the work is $ 358.18. *nm
Complaint filed: 2005-12-21
Components: SUSPENSION
i recently had the front lower ball joints replaced on my 2004 jeep liberty after it was discovered that they were severely worn out. the dealership replaced the part under warrant thankfully. at the time of the repair, my 2004 jeep liberty had approximately 32000 miles on the odometer. i first heard about the problem on the l.o.s.t internet chat board, then had them checked at the dealership where they told me the ball joints needed immediate replacement. *jb
Complaint filed: 2000-08-23
Components: FUEL SYSTEM, GASOLINE
recall remdey did not correct recall 96v158001 problem. fuel tank gaskets for the fuel pump or gauge unit could have been incorrectly installed, allowing overflow of fuel or fumes. please give any further details.*ak
Complaint filed: 1998-01-06
Components: SUSPENSION
rear passenger side wheel broke off the shaft.
Complaint filed: 1998-06-11
Components: POWER TRAIN
when putting vehicle into park, vehicle does not always engage park gear properly, causing vehicle to go into reverse gear. please provide details. *ak
Complaint filed: 1996-03-19
Components: SEAT BELTS
seat belt; failure on the rear seat belt buckle, the bolt that holds the seat belt is broken/cracked. *ak
Complaint filed: 2003-10-09
Components: ELECTRICAL SYSTEM
consumer stated that computer went out without warning, which prevented vehicle from starting. consumer would put the key in the ignition and vehicle would not turn over. he called the manufacturer and asked them for help, and they denied help. consumer was told that he needed to speak with isuzu. he called isuzu, and they would not take responsibility. they absolutely refused, claiming that even though they helped gmc to manufacture the vehicle, they were not responsible for its defects. consumer would like to know who was responsible, and how he could get help to get his vehicle running.*ak
Complaint filed: 1995-09-22
Components: VISIBILITY
side windows off track.
Complaint filed: 1999-04-12
Components: AIR BAGS
consumer was involved in a frontal collision in which both air bags deployed, the cover of the passenger side air bag went though the window, causing glass to shatter inside the vehicle. *ak
Complaint filed: 2012-08-14
Components: ENGINE AND ENGINE COOLING
my van is overheating. it broke down on the massachusetts pike, it then started smoking from under the hood and from the undercarriage. the fans aren't turning on when the air conditioner is on, and the air conditioner is not staying cool. *tr
Complaint filed: 2001-05-21
Components: ENGINE AND ENGINE COOLING
consumer is having problems with cooling system. contacted dealer.*ak
Complaint filed: 2000-10-24
Components: FUEL SYSTEM, OTHER
fuel sending unit failed. *slc
Complaint filed: 2003-05-28
Components: SERVICE BRAKES, HYDRAULIC
i am taking my 2001 toyota sequoia for the 4th time to have the rotors worked on. the first two times, they just turned them. the third time, they replaced them. this time they are replacing them. the truck only has 28,000 miles on it and i believe this is excessive for a new vehicle that i drive very carefully.
Complaint filed: 1997-02-15
Components: SUSPENSION
coil pack replaced.
Complaint filed: 2006-04-11
Components: SUSPENSION
dt*: the contact stated there is a noise in the front end while turning at low speeds. the dealership determined this is the issue addressed in the technical service bulletin, manufacturer 1716682 regarding the suspension. the bulletin stated the repair is being designed and should be available in the first quarter of 2006.
Complaint filed: 2010-08-26
Components: ENGINE AND ENGINE COOLING
tl* the contact owns a 2003 jeep grand cherokee. while driving approximately 40 mph, the check engine warning light illuminated and the vehicle stalled. the contact was able to restart the vehicle as it resumed normal operation. the failure would occur intermittently until progressively becoming worse. on one occasion, the vehicle stalled and the contact was unable to restart the vehicle. the vehicle was towed to an authorized dealer where they were unable to diagnose the failure. the vehicle was not repaired. the vin was unavailable. the failure and current mileage was 60,500.
Complaint filed: 2006-09-01
Components: SUSPENSION
dt*: the contact stated while driving various speeds, there was excessive play with the steering. the vehicle was inspected by an independent repair shop who replaced the front upper ball joints which corrected the problem. the manufacturer was alerted.
Complaint filed: 2006-03-16
Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL,FUEL SYSTEM, OTHER
engine stops running with no warning. this can occur while idling, accelerating, cruise speed, any time of year, any weather condition. sometimes it will restart by shifting to n and re-cycling ignition switch without having to stop or leave road. sometimes, as is the present case, it will not restart. i have owned this vehicle since new. this has been an ongoing problem beginning at 80,000 mi. manufacturer extended warranty to 120,000 miles, has continued beyond warranty period and is a source of safety concern. this has occurred on interstate highways, in the middle of busy (high speed intersections). dealer performed numerous attempts to fix problem, but they continued. i have had this vehicle to the dealer more times than i can count. i have had assistance from other professional sources (after the warranty period was over and was convinced that dealer/mfg. could not or would not fix the problem. i have replaced fuel injection pump 2 times minimum, have replaced pmd/fsd at least 5 times, replaced auxiliary/lift pump two times, have drained and cleaned fuel tank 2 times. most recent injection pump replacement was in aug/september 05 (7000 miles ago). i have spent at least $5000 trying to fix this problem. engine stopped last monday and will not restart. am surprised no complaint has been filed before now.*jb
Complaint filed: 2001-08-10
Components: VISIBILITY
heater switch recall - ford is unwilling to replace a faulty switch that was recalled under thier program m - the recall letter was not sent out to me. i purchased the car new in columbus oh. the recall switch can cause potntial fires and is currently bad in my car. i spoke with ford and to a manager, who was very rud to me over the phone and offered no help. she stated that the car was not covered under their program m recall because it was not made in the same factory as the other cars covered by the progem m . but i am experiencing the same problems that cause fires. ford is unhelpful and unwilling to fix a known defective part on my car. if i had been notified under this program back in 1999 when the letter was sent out then the switch would have been replaced, since it has been defective for over one year. the vin number is 1flap67lxvk103696.*ak
Complaint filed: 2005-06-02
Components: VISIBILITY,EQUIPMENT
vehicle sunroof failed after approximately 5-6 operations. vehicle had approximately 68000 miles on 11/30/04 when taken to dealership for repair. due to the minimal usage prior to failure, it was expected and requested that mazda pick up the repair expense. they diagnosed failure of the motor assembly requiring complete replacement of the system for $1678.00. mazda has refused to pay for this.*ak
Complaint filed: 1996-08-30
Components: STRUCTURE
passenger's side sliding door center rail broke, causing door to fall off track.* ak
Complaint filed: 1999-08-10
Components: LATCHES/LOCKS/LINKAGES
sliding door does not stay open while parked on any downward slope. dangerous for young children or mothers with babies during ingress/egress. dealer mentions replacing sliding door track which is a welded/painted frame component and requires body work to fix.
Complaint filed: 2003-02-20
Components: SERVICE BRAKES, HYDRAULIC
the brakes failed to stop the vehicle, and the vehicle continued to accelerate.*jb
Complaint filed: 2003-01-19
Components: SUSPENSION
i was told by alderman ford that the ball joints on my ford explorer were in a failure condition at 53000 miles-"unsafe to drive". this car has had normal driving use. i was told that ford's choice of "sealed ball joints" was the reason for the failure-prone ball joints, and that this is "normal". are all explorere users in this endangered position? if so, is a recall necessary? is there a way you can check how many owners have had to replace these bad joints? my 91 explorer went 135000 miles without ball joint problems. ball joint failure at speed is dangerous. thank you for your help.
Complaint filed: 2003-03-10
Components: TIRES
two tire failures on firestone steeltex tires. the a/t lt 265/75r16 e stock tire on my ford f250 super duty pickup. and a steeltex r4s lt 225 75 r on my 32' 5th wheel travel trailer. truck is a 2000, trailer a 2001 carriage cameo. both tires properly inflated, not over loaded.*jb
Complaint filed: 1995-10-19
Components: FUEL SYSTEM, GASOLINE
fuel tank leaked in two places, rubber/teflon seals, entire tank, replaced created fire hazard. tt consumer states sending unit gaskets also leaking. *slc
Complaint filed: 2001-09-25
Components: VEHICLE SPEED CONTROL
1999 dodge durango 5.2. engine accelerated with throttle stuck full open i was unable to brake. i was traveling around a bend around 45mph downhill as i got to the turn in the bend my car accelerated tremendously i applied the brakes to slow down and was unable too. i checked the mat, it felt like the gas pedal was stuck to the floor the way the car sounded. i checked to see if anything else was in the way shoes, carpet. nothing! they were no check engine light on nor the cruise control on. the car started to really race. i had a cliff on one side of me and an embankment on the other. i was catching up with the cars in front of me so i needed to stop immediately. i placed two feet forcebly on the brakes and didn't notice any slowing down at all and i was nearing the embankment. i steered out of traffic only to notice my car going faster as we are now coming to a level highway. i steered off to the side and put the gear in neutral and applied the brakes no luck! i stepped on the parking brake, placed the car in park and turned off the engine. this finally stopped the car. towed the car to my mechanic couldn't find out anything because they could not duplicate the problem. 2 weeks ago this happened again, it went straight to the dealers and they can't find anything. they installed a co-pilot to pick up the error codes the next time this happens. basically a black box. i am afraid to drive it. i was lucky i didn't get into 2 accidents, though i came really close. my car is still at the dealership. i want them to really diagnose every part of this car. they still cannot find anything wrong they wanted me to pick it up, knowing what had happened. this is not driver error. i regularly maintain my car. this is a defect, and places everyone in harms way. car racing uncontrollably and unable to stop the acceleration with the brakes this is a real problem. *ak
Complaint filed: 2005-08-11
Components: SUSPENSION
acura rsx type-s model, 1,500 miles old. turning wheel at slow speed hearing popping/clunking/clicking noise in front, very highly possibly the front suspension/strut/spring being defective. possibly high speed as well but probably can't hear it.*jb
Complaint filed: 1997-07-22
Components: POWER TRAIN
speedometer does not show accurate speed.
Complaint filed: 2013-05-31
Components: STEERING,POWER TRAIN
the transmission shift selector sometimes won't engage in park. this hasn't caused a problem yet. however i am very careful to set the parking brake so that the vehicle doesn't roll away. i called chrysler to inquire about a recall that affected many 2002 durangos that had a similar issue. they said my vehicle was not part of the recall even though i am having a similar problem. *tr
Complaint filed: 1995-07-07
Components: POWER TRAIN
driving vehicle at speed 30 mph, going over uneven pavement hwy, 5 speed, 4 wheel drive kick in causing a loss of control of vehicle, impact 12:00. *ak
Complaint filed: 2012-04-05
Components: STRUCTURE
the nissan altima has severe rusting problems which will result in deterioration of the driver and passenger floor. i purchased my altima brand new in 2002. 10 years later, my mechanic says there are holes in the driver and passenger side floorboard which will cost between $2000 and $3000. nissan will do nothing to aid their customers. *tr
Complaint filed: 2003-11-11
Components: POWER TRAIN
defective rear-end of the vehicle including the ring and pinion of the differential. dodge durango 1998. *ak
Complaint filed: 2000-03-14
Components: ELECTRICAL SYSTEM,AIR BAGS
airbag light comes on, and horn fails at same time on an intermittent basis. mechanic has advised that he has seen the same failure on other chrysler products recently. mechanic claims that the wires for the airbag and horn are getting pinched somehow as they come up the steering wheel assembly, and through the device that allows the wires to turn with the steering wheel. since there is no current recall, we will have this part replaced as it is a safety hazard to drive without a horn and airbag. we have a high mileage vehicle and perhaps this is the start of a problem with this vehicle or maybe this vehicle is a fluke. in any case, i thought you should be aware of the problem. *ak
Complaint filed: 2005-08-12
Components: POWER TRAIN
after driving short distances (under 15 miles) the park shift interlock does not engage. ignition key will not turn all the way to the off position, can not be removed, and the shifter can move freely without depressing the shifter button. shifter button becomes soft and does not lock. this can occur with or without engine running. this began happening after safety recall 04v021000 (power train:automatic transmission:lever and linkage:floor shift) was completed. *nm
Complaint filed: 1998-08-05
Components: EXTERIOR LIGHTING
intermittently the turn signal malfunctions. dealer not notified. *ak
Complaint filed: 2001-09-06
Components: STRUCTURE
body mount separated from frame. manufacturer has been notified. please provide additional information.*ak
Complaint filed: 2001-02-04
Components: ENGINE AND ENGINE COOLING
i took the car in to be checked for a coolant leak and was told the head gaskets had blown. the local ford dealership told us there was a warranty extension for '94-'95 3.8l engines. since it is the same engine and the same problem seems to plague almost all 3.8l engines, why didn't ford fix the problem with all the 3.8 l engines? as for the motor mounts i was told by the same ford dealership that there was some sort of m paper sent out but since i didn't own the car at that time, again it was too late for the corrections to be made by ford. so in the end it has cost me and my husband over $2,000 to repair these things that should have been covered by ford. one more thing about the motor mounts, there is no mechanical sfety device to keep things 'together' when the rubber bladder slpits or comes apart. this could allow the negine to raise up out of the well and into the fire wall or out of the well all together, not to mention putting almost everything else attached to it, in a powerful bind.*ak
Complaint filed: 2010-05-03
Components: VISIBILITY
1997 750il bmw. consumer states the driver side front and back windows are double glazed. the film between the two sheets of glass is delaminating. windows are turning white and creating a blind spot *tgw
Complaint filed: 1995-04-28
Components: SERVICE BRAKES, HYDRAULIC
noisy brakes, replaced.
Complaint filed: 2001-05-14
Components: PARKING BRAKE
consumer states emergency parking brake slipped which caused vehicle to roll. *jb
Complaint filed: 1999-04-13
Components: VISIBILITY
windshield wipers came apart and the windshield wiper motor failed.
Complaint filed: 2010-10-21
Components: ENGINE AND ENGINE COOLING
i own a 2000 jeep grand cherokee with safety recall f25 (electric fan). on october 20, 2010, i went to the auto repair shop due to a coolant leakage. the repair shop inspected the vehicle and noticed the leak was caused by a damaged radiator due to the electric fan breaking into pieces and causing the leakage. i paid them $259.00 for the new radiator. i was informed of the safety recall and i decided to go to the riverdale chrysler jeep located at 5869 broadway bronx ny 10463. after a general inspection they noticed the shroud was also damaged and refused to repair/replace stating that it was not covered. i am requesting full coverage of all related parts and labor as this was caused by the fan failure. i am further requesting a reimbursement for the cost of the new installed radiator and i can furnish a receipt as proof. the parts department employee handling my vehicle is [xxx] employee [xxx]tel 718 548-3400 ext 305. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). [xxx]*tr
Complaint filed: 2006-02-28
Components: SERVICE BRAKES, HYDRAULIC
dt*: the contact stated the abs engaged at 35mph and below. as a result, the stopping distance was increased. there is a nhtsa recall, 05v379000, regarding the abs. the vehicle has the same problems as indicated in the recall; however it is not included in the recall due to the vin. the vehicle was not taken to the dealer for inspection and no repairs were made.
Complaint filed: 2001-12-15
Components: SERVICE BRAKES, HYDRAULIC
front brake rotors have been warping since the vehicle was purchased. first reported at 8833 miles. rotors were replaced. second report was at 16157 miles; rotors were replaced again. vehicle now has 20850 miles and brakes are pulsating again. vehicle has been taken to three dealers over the past two years. all three dealers have been reluctant to admit there is a manufacturer's problem with the front rotors. each has indicated that the problem is caused by "driver habits". how can three sets of brake rotors warp in less than 21,000 miles?*ak
Complaint filed: 2001-05-11
Components: ELECTRICAL SYSTEM
vehicle is driven on dirt road 30%. cable frays and breaks near grommet, originally at 55,000 miles and again at 75,000. tire size was 245-75-r16.*ak
Complaint filed: 2013-09-15
Components: STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
i purchased a used 2000 toyota corolla from a dealership in the area in april 2013 - i found that when driving in excess of 65 mph, the car started shaking and controlling it was difficult - is there a possible recall of this year/make/model that was never fixed? *tr
Complaint filed: 1997-07-10
Components: SERVICE BRAKES, HYDRAULIC,POWER TRAIN,SEAT BELTS
automatic transmission failure. in addition, abs brakes locked up prior to recall/seat belt buckle failed to latch prior to recall/broken rear axle seal. 92v-013000 95v-103000. *ak
Complaint filed: 2000-08-19
Components: TIRES
while my tire size is not included in the current firestone recall, cracks are clearlly visible along the side of the tread of all four tires. i am very concerned.( dot number: tire size: p225/75r15 )
Complaint filed: 2001-07-18
Components: POWER TRAIN
the sun shell, a part in the transmission broke loose and caused the transmission to malfunction.
Complaint filed: 2007-09-10
Components: SERVICE BRAKES, AIR,ELECTRICAL SYSTEM
tl*the contact owns a 2002 winnebago adventurer. while driving 35 mph, the brake pedal extended to the floorboard when it was depressed and the stopping distance increased. the dealer stated that the front driver side caliper failed to release, which caused the brakes to overheat. they replaced the wheel sensor, caliper, and brake pads. approximately two weeks later, the rear passenger side caliper failed and was replaced by the dealer. the failure mileage was 46,000 and current mileage was 52,000. the dealer stated found that engine wiring harness is rubbing a/c comp. updated 09/28/07 *tr
Complaint filed: 1999-07-19
Components: STRUCTURE
driver's side door panel completely fell out due to loose clips. mjs (attorney for consumer).
Complaint filed: 2001-03-14
Components: SERVICE BRAKES, HYDRAULIC
when coming out of car wash brakes failed, pedal went to floor, this has happened 4 times. dealer found lots of brake dust. this has consumer worried about driving in rain. *ak
Complaint filed: 2000-09-13
Components: TIRES
all tires have hairline crack along top edge of tire. i was told by both a ford dealer and firestone dealer that was an early indication of early tire seperation. these are not the recalled tires i can not recieve replacements. firestone offered to pro-rate the tread life and use their normal warranty to give a discount on new tires, which they do not have. i do not know how long the cracks have been there, as i just looked because of the recall in the news. i will have to replace them at my own cost with another brand, if i can find them. i suggest that ford, firestone and nhtsa look at all of the wilderness tires and not just the ones made in illinois. *ak( dot number: vnhl tire size: 235/70r15 )
Complaint filed: 2006-03-10
Components: UNKNOWN OR OTHER
ford of ocala sold me a bio hazard car that has ruined my life, my health, my finances, and possibly my future. they refused to do anything, ever, knowing i was beaten down, sick and forced into debt from the losses this car caused me. they knew i could not afford an attorney, so they, and the attorney general and the florida governor all just treated my issue as unimportant. blew me off. this includes ford customer care and ford board of directors as well. www.donottrustford.ocatch.com (0 before catch iz a zero) tells the story, clearly. *jb
Complaint filed: 2005-03-30
Components: ELECTRICAL SYSTEM
my 2002 saab 9-3 stalled in traffic and could not be started again. the direct ignition module had burnt out suddenly, and smoke was seen coming out of the connector when i tried to start the car. the module failed with no warning at all, and i was lucky to have been in heavy, but slow traffic. the module was replaced and the car is running. the car has less than 50,000 miles on it, so the sudden failure of such a critical component is surprising and disconcerting. i have little faith that this will not happen again, without any warning.*ak
Complaint filed: 2001-01-10
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
car dies in idle after freeway run. three year history of problem, since 90,000 mi. not fixed by valve job, distributer cap/rotor replacement, or tune up. car also surges sometimes at idle with a/c on.
Complaint filed: 1997-01-28
Components: LATCHES/LOCKS/LINKAGES
owner states that the door latch is broken on the left side and that he had vehicle in the shop on three different times and they have not corrected problem. *ak
Complaint filed: 2010-02-19
Components: STEERING
tl*the contact owns a 2003 toyota highlander. the contact was driving up an incline approximately 65 mph on wet road conditions. the vehicle began pulling to the right with an aggressive force. suddenly, the vehicle traveled into the highway median. the police was called to the scene. the driver was able to resume operation. the vehicle sustained damages to the bumper. the vehicle was taken to an independent mechanic for replacement of the front bumper. the failure mileage was 80,000. the vin was unknown.
Complaint filed: 2000-10-03
Components: TIRES
firestone radial atx steel belted radial right passenger side rear tire(p235 75 r15) experienced tread separation causing vehicle to rollover several times causing serious injuries to several people. (attorney for client) *slc
Complaint filed: 1995-02-09
Components: SEAT BELTS
the seatbelts lock all the time and can't get out of vehicle. please describe further. tt
Complaint filed: 1998-12-04
Components: SEATS
while driving at 20 mph under wet conditions, consumer went to brake for a stop sign and the front driver's power seat fell back due to broken anchors on the track. dealer has been contacted. *ak *ml
Complaint filed: 2009-02-05
Components: UNKNOWN OR OTHER
air conditioner compressor on 2001 honda crv exploded cracking case. *tr
Complaint filed: 2002-04-22
Components: PARKING BRAKE
after parking his vehicle with the emergency brakes on, vehicle rolled down the hill, hitting other vehicle, cable on the emergency brake had broken. *akthe cable failure was the cause of the truck rolling and causing an accident, but ford claims the truck is not involved in the recall for said failure. *jg
Complaint filed: 2009-04-02
Components: LATCHES/LOCKS/LINKAGES
my 2004 infiniti fx 35 door lock actuator for the passenger and rear door hatch will not open unless pressed several times and occurs all the time and i consider it a safety issue in a life or death situation, the dealership will fix the problem but at a cost to me of over 300.00 us dollars which is high price to pay when at this point in time economically is very difficult so i plead with nhtsa to consider it a recall because i am sure that i am not the only person with this problem.*tr
Complaint filed: 2013-09-02
Components: SERVICE BRAKES
i was driving home at night after getting gas in the middle of the gas shortage during the major snow storm in the north eastern united states. as i was approaching a light i pressed on the brakes and it went straight to the floor. i then brought it to a mechanic and when it was placed on a lift they noticed the entire bottom of the car was rusted including the brake lines. they ended up replacing the entire brake line system due to excessive rust. *js
Complaint filed: 2000-04-18
Components: VEHICLE SPEED CONTROL
vehicle experienced sudden acceleration while applying brakes at a stop position. vehicle been in/out of dealer shop on three occasions. dealer informed consumer that problem could not be resolved until they could duplicate the problem. *ak
Complaint filed: 2007-05-09
Components: STRUCTURE
2002 pt cruiser developed cracks in dashboard- from windsheild to dashboard grill and from dashboard grill to glove box panel. *ak
Complaint filed: 2010-01-11
Components: STEERING
tl*the contact owns a 2004 chevrolet malibu max. while driving 10 mph, the contact heard a clicking noise and then the power steering malfunctioned. the failure has occurred on three occasions while driving. the vehicle has not been diagnosed by a dealer. the contact is concerned about the safety risk and the potential that a crash could occur the contact feels the manufacturer should be responsible for the repairs. the failure mileage was 130,000.
Complaint filed: 2003-01-13
Components: AIR BAGS
consumer stated when he stopped at a red light, without warning both front air bags deployed. as a result, consumer hit another motorist. dealer has been notified. please provide any additional information. ph
Complaint filed: 2005-01-26
Components: ENGINE AND ENGINE COOLING
intake manifold gasket went out on 1995 pontiac grand prix. car was in rush hour traffic when the gasket went; causing the oil to quickly leak from the engine and leaving car inoperable in traffic. did not realize this was happening until car smelled of oil and smoke started coming from under the hood. it created quite a dangerous situation in the middle of the roadway. no prior warning of failure was evident. car was towed to repair facility where both intake manifold gaskets were replaced. very labor-intensive and very expensive repairs. gm dealership and ase-certified mechanics acknowledge the fact that this failure is a common problem.*ak
Complaint filed: 2003-02-26
Components: ELECTRICAL SYSTEM
the vehicle did not start, when consumer inserted the key in the ignition there was a clicking noise. *jb
Complaint filed: 2005-04-09
Components: TIRES
toyo tires do not grip the road when it is wet. they slip and spin out easily on wet roads. in san francisco 2/19/05, on a hill, starting the auto moving from a complete stop, the tires would not grip the road and kept spinning out. the car slip backwards. i had to turn the wheels to finally get them to grip enough to get the car moving forward. anytime, anywhere roads are wet the tires spin out and do not grip well.*ak
Complaint filed: 1999-08-06
Components: SUSPENSION
severe vibration shaking whenever vehicle reaches 50 mph or more. vehicle been in/out of dealer shop on six occasions, and problem still occurs. seeking help and additional information from nhtsa. *ak
Complaint filed: 2001-05-23
Components: SUSPENSION
torision bar on left side failed while vehicle was in park position, causing front suspension to fall towards back. *ak
Complaint filed: 2000-05-26
Components: FUEL SYSTEM, GASOLINE
safety issue- unit recalled for o-ring failure- repaired 2xs-i still smell gasoline-chrysler will take no action-servicing dealer will not confirm that car is safe although they find no problem. i am looking for info pertaining to failures/fires/fatalities after recall repairs for this make/model. am requesting assistance from chrysler. there have been engine fires in this model. i am concerned about my safety. the unit also has a paint problem and currently needs $1000 in unrelated repairs not counting the paint. chrysler has offered assistance with the paint but no assistance with the safety issue related to the fuel leak . *ak
Complaint filed: 2008-04-02
Components: ELECTRICAL SYSTEM
while driving the speedometer began to give erratic readings, the needle bounced around and gave inaccurate information. this initial problem seemed to resolve itself when i stopped and turned the vehicle off and then restarted it. since the initial incident the problem has been sporadic but becoming more frequent. the vehicle is currently scheduled for service. *tr
Complaint filed: 2003-04-14
Components: ENGINE AND ENGINE COOLING
strong raw fuel odor inside and outside of vehicle in extreme cold weather (-10f and below). smell is present when vehicle is idling, goes away when on the move. engine hot or cold makes no difference. once external temperature increases, problem goes away. mentioned to dealer who was unable to replicate -it wasn't very cold outside. *nlm
Complaint filed: 2011-06-16
Components: SUSPENSION
upon making a hard turn with the steering wheel, there was a rubbing noise. after inspection it was found that the engine cradle was completly rusted in two, causing the rack to drop and make contact. vehicle was always maintained.
Complaint filed: 2004-10-22
Components: ENGINE AND ENGINE COOLING
consumer received nhtsa recall 04v357000 concerning cam shaft position sensor. after having the cam shaft position sensor replaced the check engine light appeared on the dashboard. vehicle was taken back to the dealer for inspection, and mechanic determined that the cam shaft position sensor needed to be replaced again. *ak
Complaint filed: 2001-12-12
Components: ELECTRICAL SYSTEM
headlights shut off without prior warning, and there was an electrical problem with battery. dealership has replaced battery, and problem continued. *ak
Complaint filed: 2004-09-21
Components: SERVICE BRAKES, HYDRAULIC,POWER TRAIN,EQUIPMENT
a year ago, i brought a c230 compressor at mercedes-benz and since then, i had to repair my a/c twice, the abs light has been fixed twice in one week, and now my transmission is acting out. although i have brought my car in a great deal, the problem(s) still exist. in one month alone, i brought my car in about 3 times to fix almost the same problem(s). my last visit was this past week, and just today, i got my car back and the transmission still feels funny. it jerks when i step on the accelerator and for some reason, i feel more unsafe now then before.*ak
Complaint filed: 1998-01-30
Components: EQUIPMENT
air condition failure.
Complaint filed: 2002-12-09
Components: AIR BAGS
while making a left turn the vehicle was hit on the drivers side at 17mph. upon impact airbags failed to deploy. dealer has been notified. ph *jg
Complaint filed: 2002-09-05
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,TIRES
when at a stop, and brake applied, vehicle will surge and engine will rev. vehicle will also accelerate on its own and buck while driving. vehicle has been taken to dealer 3 times, the pulse generator was replaced twice.*jb also the battery was replaced, also a tire blew out.*jb
Complaint filed: 2002-11-07
Components: SERVICE BRAKES, HYDRAULIC
left rear brake hose is chafing on the frame. *jg
Complaint filed: 2007-12-19
Components: ELECTRICAL SYSTEM
2004 chevrolet silverado intermittent speedometer failure at 44,500 miles while out of warranty. occasionally resets itself, flutters, sticks, etc. hence an intermittent problem. was told there were so many owners with same problem and should wait for recall letter. while waiting, mileage accumulated. unfair gm only taking responsibility for vehicles with less than 70,000 miles.ours has just over 100,000 miles since 4 years old and in california we have to rely heavily on our vehicles. *tr
Complaint filed: 2006-03-01
Components: VISIBILITY
windshield wipers will only work on high. when the wipers are turned off they will not return to their appropriate place of rest. this creates a distraction while driving. i will take to a gm dealer for repair. i hoped to find recall information on this web site, but i could not. i suppose this has not been recalled, but from hearsay seems to be a common problem. *jb
Complaint filed: 2000-11-16
Components: EXTERIOR LIGHTING
front turn signals socket housing is burning, causing malfunction in head light. dealer has been contacted.*ak
Complaint filed: 2011-03-15
Components: ENGINE AND ENGINE COOLING
started my bmw x5 year 2005 (now with 59,500 miles)in cold weather (milwaukee, wi). upon acceleration on expressway ramp a large cloud of white smoke blew out tailpipes. this occurred on two separate occasions recently. prior to this, in february 2010 (with 50,000 miles), oil separator was replaced for $ 2000 cost. this time dealer replaced the same parts and system at no charge. same part failed twice in one year, in a span of 10,000 miles. *tr
Complaint filed: 2002-05-17
Components: FUEL SYSTEM, GASOLINE
rear tank is pumping gas to front tank, causing it to over flow out.*ak when filling the rear tank most of the fuel was pumped into the front tank causing the gas cap to fly off when the consumer removed it. *mj
Complaint filed: 1999-05-18
Components: SEATS
seatback fell back while driving. dealer notified, and repairs were made at consumer's expense. seeking help from nhtsa in this matter. *ak
Complaint filed: 1995-04-03
Components: WHEELS
right rear hub bolts snapped off, causing tire to fall off (ohio state police accident report). *ak
Complaint filed: 2002-11-25
Components: SERVICE BRAKES, HYDRAULIC
consumer states, while driving vehicle noticed a black smoke and flame under the hood. the master cylinder was causing the burning and damaging wire. dealer has been notified. please provide further information. ts
Complaint filed: 2005-09-07
Components: SUSPENSION,SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,VISIBILITY
i purchased my 2002 malibu new and have had the brakes replaced four times and am on my third set of rotors. at 54000 miles the wheel bearing and control arm bushings had to be replaced. two weeks later the fuel pump had to be replaced also. the passenger side rear window can't be down because last time we had a rough time getting it to go back up.*jb
Complaint filed: 2010-04-18
Components: TIRES
driving 70mph on the interstate complete blowout 2x in one week. sidewalls look like the rubber was weathered and extremely cracked. *tr
Complaint filed: 1994-09-16
Components: SUSPENSION
vehicle pulls to the right due to misalignment.
Complaint filed: 2003-03-07
Components: STEERING
recall 02-v-286-000 the recall regarding the rack and pinion failed, after the recall was performed.*jb
Complaint filed: 1996-03-13
Components: STEERING
steering box failed, causing steeering to become loose. *dsh
Complaint filed: 2012-12-13
Components: STEERING,STRUCTURE,SERVICE BRAKES
the 1st generation toyota tundra's are rust buckets. i own a 2001 toyota tundra w/ approx 101,000 miles. the vehicle was taken to the local authorized dealer for repairs under recall: 09v444000 (structure: frame and members:underbody shields). the vehicle is being repaired (frame is being replaced). but the dealer also informed me that the steering rack and hose connections are rotted out and in need of replacement -> $1300. additionally, the dealer informed me that the rear e-brake pivots are rusted/frozen and will also need replacing ->> $450. in a nutshell, the frame, the steering and the brakes are all rusted out - it appears that safety was an afterthought. i feel that toyota corporation is negligent and that consumers are left holding the bag for poorly engineered products that are prone to early rust-out. on-line forums are filled with threads from other owners experiencing similar issues. *tr
Complaint filed: 2003-01-12
Components: UNKNOWN OR OTHER
i was driving my 1996 dodge caravan to work one day when i began to hear a sound like an avalanche of rocks falling underneath the car. the van ultimately stopped running. i noticed coolant on the street. i towed the van to a dodge service center. they diagnosed that my water pump bearing had broken. the timing belt drives the water pump on this vehicle. once the bearing broke, it loosened and ultimately broke the timing belt which i had replaced a year before. i had to pay $990.00 for this repair, which was unexpected. the faulty bearing was responsible for me paying for a new water pump, timing belt, theromostat, and other parts associated with the timing belt assembly. since the water pump and its bearing are inside the timing belt assembly, i was not able to hear or see anything that would indicate there was a problem with the van. my van had 77,000 miles on it when this water pump bearing failed.
Complaint filed: 1999-07-27
Components: UNKNOWN OR OTHER
mat slides under gas pedal
Complaint filed: 2005-04-26
Components: EXTERIOR LIGHTING,STRUCTURE
i was returning from w. palm beach in my 2002 winnebago, when the right rear quarter panel with tail lights fell off somewhere in ohio. i discovered this only when i got back to my office at orrville, ohio. my winnebago has less than 10000 mile on it. i checked with the winnebago company and they knew of no recall, nor would they warrant the repairs since their warranty is for one year regardless of mileage. i thought this was unfair. my inspection revealed that only 2 small bolts held the unit together. i feel that this part was not properly designed and that is poses a safety hazard to any vehicles that would follow me or possibly a pedestrian nearby. i have pictures of the defective parts if needed. my shop employees are going to replace the piece. cosat of parts are about $ 600.00 plus labor( est. $ 500.00).*ak
Complaint filed: 2003-03-10
Components: TIRES
the tire rear tires contained splits in the side walls.*jb *ts
Complaint filed: 1999-07-20
Components: ELECTRICAL SYSTEM
a "beep" noise was coming from the vehicle, no warning lights on the dash, and dealer cannot determine where the beep noise came from, then a fire started due to alternator wiring burning. finally, dealer insisted that the beeping noise was an indicator for a problem, but not part of the instrument panel. *ak *ml
Complaint filed: 2001-05-30
Components: FUEL SYSTEM, GASOLINE
after parking vehicle in a closed garage consumer could smell a strong fuel odor. took vehicle to dealer where they found that metal fuel line rusted, and leaked fuel. *ak consumer states the fuel lines were not galvanized. *slc
Complaint filed: 1999-03-24
Components: VISIBILITY
windshield wipers slow down or stop completely when in use. i had the windshield wiper motor replaced during the car's warranty period, but continued to have trouble with the slowing or halting wiper blades. problem continues to this day. when i turn on the wipers there is some hesitancy with the blades, and on occasion the blades don't move at all until i turn them on and off several times. this is especially annoying and dangerous during rainy or snowy times. *ak
Complaint filed: 2005-05-23
Components: SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
2002 gmc sierra anti lock brakes engaged when consumer attempted to stop. *mr on another occasion the anti lock brakes would not allow the vehicle to stop. the service department informed the consumer that the vehicles hub on the drivers side needed replaced. there was no light indication. rust would get under the sensors and lift them. *sc
Complaint filed: 2003-08-15
Components: POWER TRAIN
the transmission in the vehicle did not work properly (hard shifting). the consumer knew of technical service bulletins issued for this problem. *nlm *ak the vehicle did not shift hard at speeds of up 25 mph. *scc *jb. the consumer stated the vehicle did not shift properly and accelerate properly from a stop. *jb
Complaint filed: 2000-09-19
Components: TIRES
original tires p235/75r15, dot vnhl348, 1998, mercury, mountaineer. consumer took car to be serviced, and mechanic said that 2 of the tires were cracking like the recall tires. then, dealer noticed a third tire had a crack. *ak
Complaint filed: 2013-10-17
Components: SUSPENSION,STRUCTURE,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
was driving when brakes went completely out when i went to stop at a stop sign. . cause due to rust corrosion . brakes giving out could have caused a fatal car accident . rust has damaged all brake lines and fuel lines . rust is now moving up the vehicle. brake lines and fuel lines should have a protected coating or made with a non corrosion metal. i had no idea that my brake line was rusted out till my brakes gave out. these vehicle need to be recalled and have new lines. also have a protected coating applied under the vehicle to stop rust. very very dangerous driving around not knowing that you have rust under your vehicle eating away at your brake lines and fuel lines. *tr
Complaint filed: 2000-07-06
Components: VISIBILITY
the misaligned selector cable for the front windshield defogger makes more fog than it clears. nlm
Complaint filed: 1999-07-12
Components: POWER TRAIN
upon starting the van, the pin in the gear shift lever fell out, causing the lever to fall in driver's hand. driver was able to drive van home safely. dealer has not notified about the problem. problem has not been corrected. *ak
Complaint filed: 2001-12-03
Components: SUSPENSION
nhtsa has an ongoing preliminary investigation since july on this issue. this is for 1997-1998 ford expeditions, they have already re-called ford explorers and mountaineers for this problem. no safety defect listed. *ak
Complaint filed: 1999-03-22
Components: SERVICE BRAKES, HYDRAULIC
coming to an intersection brake light was on, brakes were not applied, emergency brake was not on. while driving frontal impact occurred at 35-40 mph, airbag deployed. dealer not aware of the problem. vehicle totalled. *ak
Complaint filed: 2000-04-06
Components: SERVICE BRAKES, HYDRAULIC
vehicle experienced total brake failure, the consumer found that the calipers are made of plastic and feels the failure was caused because a minor amount of heat damaged the plastic pistons, which didn't allow them to slide properly in their cylinders, this didn't allow the pads to retract from the disc brake, causing additional heat build up. *slc
Complaint filed: 1999-01-28
Components: SERVICE BRAKES, HYDRAULIC
abs braking system was activated, and the pedal went to the floor, causing extended stopping distance which almost resulted in an accident. then, while driving the brakes did not work at all for some seconds. dealer is also replacing the master cylinder, and stated that it was a known problem. please provide further information. *ak
Complaint filed: 2000-01-20
Components: SERVICE BRAKES, HYDRAULIC
went to brake and brakes failed. pedal went to the floor. had to pump several times before stopping. *ak
Complaint filed: 2001-04-02
Components: ENGINE AND ENGINE COOLING
when traveling engine overheats at fifteen miles. dealership is aware of problem.*ak