vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2013-12-02
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. the contact stated that while starting the ignition, the air bag warning indicator remained illuminated continuously. the contact referenced nhtsa campaign id number 12v527000 (air bags) however, the contact was unable to have the vehicle serviced under the recall because the remedy part was unavailable to perform the repair. the manufacturer was not notified of the problem. the approximate failure mileage was 180,000.
Complaint filed: 2010-11-08
Components: SERVICE BRAKES, HYDRAULIC
tl* the contact owns a 2002 chevrolet silverado 1500. the contact stated the vehicle was taken for state inspection and the technician informed the contact that the emergency brake would not function properly. the failure caused the rear rotors to wear prematurely which resulted in the replacement of the rotors twice prior to being informed of the emergency brake failure. the vehicle was not repaired. the failure mileage was 18,000.
Complaint filed: 1998-07-06
Components: POWER TRAIN
while driving about 30 mph consumer tried to shift transmission, but couldn't because the linkage was broken from the shift to the transmission. this was a situation that could cause a major problem for somebody else. dealer had repaired vehicle with the same parts. *ak
Complaint filed: 2005-06-28
Components: STEERING
the consumer was having trouble with the steering wheel. it didn't turn. the consumer took the car to the dealer and they drove it. the dealer replaced 2 parts in the steering, but the problem remained. the steering wheel made a binding noise and gets really tight. when the steering wheel locked up the windows will not roll down. *jb *tt *nm
Complaint filed: 2003-08-07
Components: SERVICE BRAKES, HYDRAULIC
when the consumer applied the brakes, the vehicle fish tailed. the dealer indicated the caliper was not compressing with the rotor. *nlm *cb *jb
Complaint filed: 1999-09-28
Components: EXTERIOR LIGHTING
turn signal indicator lights on instrument panel too dim to see in normal daylight. during moderate turn the signals will not cancel and confuses other drivers. has caused several near misses. should be easy for factory to increase wattage on the panel lamps.
Complaint filed: 2013-03-11
Components: VISIBILITY
i own a 2004 ford f150 4-door p/u. over the past several years three of the four window in my ford f150 have fallin at different times ( window regulator ). ford refused to pay for the repair and i was told they know about the problem, however, were not going to issue a recall. this week my 4th window regulator broke causing the window to fall again while in a shopping center parking lot. i advised ford this was unsafe and how can anyone secure a vehicle with faulty window regulators. someone could lose control of their vehicle if this occurs during driving and this issue should be addressed. *tr
Complaint filed: 2001-04-10
Components: SERVICE BRAKES, HYDRAULIC
brakes would stick, and pedal would go to floor. vehicle was not stopping. has happened 4 different times. been to dealership each time for repairs. currently, brakes were making noises.*ak
Complaint filed: 2013-02-15
Components: SERVICE BRAKES
while driving to work in the morning, applied brakes and the pedal seemed to go down further than normal. was exiting freeway and applied the brakes, the pedal went down to the floor but the vehicle stopped. i then pumped the brake pedal and it went to the floor and the vehicle started to roll. i was able to pull off to the side of the exit ramp and get vehicle to stop by putting it into reverse then park. it now had complete brake failure. after inspecting under the vehicle noticed that a brake line had rusted through and failed. this one line failure caused both the front and rear brakes not to apply at all. after inspecting further noticed that all the brake lines have severe corrosion and look like they could fail at anytime. *tr
Complaint filed: 2002-10-04
Components: ENGINE AND ENGINE COOLING
enough oil is not being supplied to engine. dealer has been notified, please provide further information. *mr
Complaint filed: 1996-10-18
Components: ENGINE AND ENGINE COOLING
vehicle stalled, causing accident. (ohio state police report)
Complaint filed: 2005-09-29
Components: AIR BAGS
consumer was broadsided by a pickup causing a collision with another vehicle both side air bags deployed, the driver side front air bag did not deploy. *ts after the consumer was broadsided the vehicle continued forward striking a telephone pole head on. the consumer received a recall notice prior to the accident and did comply with the recall. the air bag that was mentioned in the recall was the very air bag which had supposedly been serviced. recall 04v551000. *jb
Complaint filed: 2003-10-22
Components: POWER TRAIN
my transmission failed at 80,000. the o/d light started bilnking on i-59. i pulled over because the car was jerking and acting very strange. when i opened my hood, i noticed smoke. i then closed my hood and slowly drove to a car repair shop. they said they couldn't find anything wrong with the car and returned it to me. one week later a noise that sounds like two gears grinding started in my car and this caused my car to jerk into each gear. this jerking was severe enough that it would cause my head to bounce back and hit the head rest. i then took it back to the shop and they thought that it was my cv driveshaft. they replaced it and the clicking continued. when they placed it on the rack, they then realized that the clicking was coming from the transmission. since they do not work on transmissions, i had it towed to a respected transmission shop. after inspection, they have informed me that it needs another transmission. the used one will cost me $1800 and a brand new one will cost me $2800. after looking online, i realize that this transmission problem is an on going one with mazda 626's. i think that it is absolutely absurd that mazda doesn't not recall this part since it is vital to the car's safety. the transmission going out in traffic could cause a serious accident. *la
Complaint filed: 2010-06-08
Components: SUSPENSION,STRUCTURE
rear axle snapped and broke apart. *tr
Complaint filed: 2003-07-07
Components: ENGINE AND ENGINE COOLING
while traveling on the highway and without prior warning vehicle leaked oil from underneath. *ak
Complaint filed: 2005-07-11
Components: AIR BAGS
dt: consumer states that she was going about 40-45 mph when she hit another vehicle with her front end and the airbags did not deploy. the vehicle is totaled, the loan company told her to contact us and the insurance company will look into why the airbags did not deploy. the case number with mitsubishi is 373237. the accident occurred on june 5, 2005. there was a police report taken independent police department 05-55284. the consumer has a bruise across her chest, wrist sprain and neck injuries. there were two other passengers in the vehicle that were injured. *nm
Complaint filed: 2011-09-23
Components: VISIBILITY
tl* the contact owns a 2004 jeep liberty. the contact stated that the passenger side rear window fractured into the door track and she was unable to open or close the window. the contact mentioned that the failure occurred three times prior to the most recent failure. the vehicle was taken to a local mechanic who diagnosed that the window regulator was defective and needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was out of warranty. the vin was not available. the vehicle was not repaired. the failure mileage was 68,388 and the current mileage was 92,400.
Complaint filed: 2000-08-09
Components: VEHICLE SPEED CONTROL
intermittently vehicle idles at 2400-2600 rpms and will accelerate suddenly. dealer has inspected and repaired vehicle three times. *ak
Complaint filed: 2005-05-23
Components: STEERING
driver would hear a rattling noise continuously when turning the steering wheel in either direction,left/right. also, while driving at 10 mph, the rattling noise made a loud snap as if something inside the column was broken. however, the vehicle performance has not been effected. also, the air bag light has come on and the horn and the cruise control is also inoperative. provide further details. *nm
Complaint filed: 2005-09-29
Components: SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE
when taken for inspection, the dealer informed the consumer that the vehicle needed new brakes and rotors. the rotors were slightly pulling away from the wheel. consumer never had any signs of a safety defect prior to this. the cause was undetermined.*ak the consumer stated when he placed the vehicle in park and turned off the engine, the automatic doors locks failed. when the consumer attempted to gain speed, the vehicle stalled, the dealer stated the injector was bad. *jb
Complaint filed: 2006-04-14
Components: ENGINE AND ENGINE COOLING
dt*: the contact stated there was a pining noise in the engine, when the vehicle was first started in cold weather. the noise stopped after two minutes. the dealership determined this was normal operating conditions, although there was a service bulletin instructing to replace the pistons.
Complaint filed: 2004-01-02
Components: TIRES
spare tire fell off vehicle. the cable holding the spare tire broke letting the spare tire fall from under the vehicle and bouncing around on the road.*ak
Complaint filed: 2000-09-20
Components: ELECTRICAL SYSTEM
intermittent starting problem. nothing indicates there's a problem on the dashboard. a private mechanic told consumer to go dealer because it's the ignition switch. dealer will be contacted.*ak
Complaint filed: 2010-03-23
Components: STEERING
my 03 4 runner steering wheel flutters at highway speeds. it has happened since new and dealer has balanced the tires everytime. i can still feel the steering wheel flutter/shake
Complaint filed: 2001-05-27
Components: ENGINE AND ENGINE COOLING
severe engine knocking noise after heat up to operating temperature. sounds like a diesel engine. noise amplified depending on outside air temperature.
Complaint filed: 1995-04-25
Components: STRUCTURE
frame is to small. *ak
Complaint filed: 2001-02-27
Components: SERVICE BRAKES, HYDRAULIC
consumer states that when attempting to make a rapid stop, brakes will not work if vehicle hits a bump, dealer informed consumer that this was normal for vehicle. *slc
Complaint filed: 2009-10-20
Components: POWER TRAIN
1. no events, just driving 2.clutch pedal snapped off not allowing me to change gears at highway speeds 3. since mazda didn't want to cover it, i had it rewelded myself. *tr
Complaint filed: 2009-01-13
Components: ELECTRICAL SYSTEM
a month ago my vehicle had a dash board light come on intermittently. it is the air bag light. during this period i took the vehicle to my mechanic, he placed it on the diagnostic and found nothing wrong at a cost of just under $100. the light has continued to come on and the vehicle has stalled twice during this time. i have searched the internet for recall notices for the dealership and have not had any success. i believe this could escalate into an accident, and i certainly cannot afford to have the vehicle at the mechanics or the dealership for days on end while they have no idea what the problem is. chevrolet should take the vehicle in, give me a vehicle to drive until they solve the problem. *tr
Complaint filed: 2003-08-18
Components: VISIBILITY
intermittently with increasing frequency left front door window will not close after being opened - most inconvenient during rain and at the car wash. *ak
Complaint filed: 2012-07-26
Components: POWER TRAIN,ENGINE
sudden loss of acceleration on the interstate mechanic looked underneath and mentioned the rear main seal on the transmission was leaking and it lost the transmission fluid only option now is an approximate $5,000 replacement with re-manufactured transmission!!!! *tr
Complaint filed: 2003-02-10
Components: SUSPENSION
the vehicle experienced premature steer tire wear.*jb
Complaint filed: 2004-11-26
Components: SUSPENSION
engine check light flashed on/off while driving at any speeds. vehicle was taken to the dealer, who informed the consumer that driver's side front hub needed to be replaced. consumer was concerned that the wear was less then 31,000 miles. *ak
Complaint filed: 2013-12-10
Components: FUEL/PROPULSION SYSTEM
during the cold weather there is an very strong gas smell in the car. i started the car and looked under the hood and can see where gas is leaking from the fuel system. i believe it leaks in the same spot that many other people have reported. *tr
Complaint filed: 2001-07-23
Components: SERVICE BRAKES, HYDRAULIC
while driving, consumer attempted to brake, however vehicle continued to move forward causing crash, consumer stated brakes had been worked on the previous day. ohio traffic crash report. *slc
Complaint filed: 2004-05-18
Components: POWER TRAIN
transmission problem. drove home afterwork let vehicle sit for no more than 15 mins. proceeded to drive vehicle out of drive way at which time i had noticed no power engine very sluggish. if it were a standard stick shift vehicle it seemed as it was starting in 3rd or 4th gear. i continued to drive the vehicle, proceeded up a slight incline of which i needed to floor the gas pedal. my car has now been at tony nissan dealership since may 6, 2004. they have acknowledged that there are other vehicles with the same reported problem, however they are unable to duplicate the problem. they have been in contact with nissan tech line, per nissan tech line until the dealership can "duplicate" the problem there is nothing that can be done. per tony nissan gm his service department has checked everything possible they don't see any problem with the vehicle that it is "okay to drive". i acknowledged, i'd pick up my vehicle if he's saying it safe to drive, however if something happens to myself or family,i will hold tony nissan and the gm liable due to the fact it's a reported problem but, they can't duplicate it. as i spoke to the gm, i read to him 9 complaints listed on this website regarding this transmission issue. my complaint should make 10, not to mention the other vehicles here on the island of oahu.*ak
Complaint filed: 2003-10-30
Components: STRUCTURE
someone needs to tell off. [xxx] there are penalties for filing a false police report. my name is [xxx]. on 23 oct 03 1530 hrs i was driving e on w. wash. blvd. and into the l t/l into the intersection while the arrow was g. traffic kept me from turning until the light was r. while turning the light flashed from one of 4 cameras and a west bound driver ran the red light at 70 mph, didn't try to stop and b/s my car behind the pass. d/p, spinning my car until it was facing the south east corner of that intersection. the s b/l of beethoven st. was occ. by a 1 tn van that was stopped, waiting to turn r after the light turned g. it wasn't damaged. the driver left his van, approached me and said "get your [xxx] out of my way!". i said i had to stay there until the police arrived. when they did the off asked me what happened. i told him everything i started this message with. the off told the pm i'm a vet (without looking in my wallet) and take me to the va. he didn't ask me where i wanted my vehicle towed to(unlike what is stated in the report) or look at the reg. and ins. card, but did ask about my name, address, phone number, and if i was injured. the report states i'm the owner, ca [xxx](not); my insurance agent is mercury (not), it's 21st century, policy [xxx]; my car was facing nw after the accident(not); the van was [xxx]. on the l side(not); my car was dam. on the r side(not); the other driver didn't run the r light, i turned l into oc traffic on a y light and i caused the accident(not). the police didn't take photos of the accident scene. i told the p/m about the chest, head, neck, lower back and l arm pain. when i went to culver city pd to pick up the report i asked to get a copy of the photo and the off. said there wasn't one. my insurance agent said i have to discuss report with the officer who filed it," it is solely the business between you and that police officer." i don't agree. *la information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2005-04-25
Components: ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
1983 chevrolet el camino experiencing problems with brake equipment and engine revving.*mr the consumer had his foot on the brake, however the rear wheels started to spin. when the consumer shifted out of drive everything returned to normal. in june of 2000 the same incident occurred and again in 2004. the vehicle was taken to the dealer but no mechanical problem was found. the consumer did get a park neutral switch fault code a few days before the last incident but it went out. *jb *nm
Complaint filed: 2010-06-08
Components: SUSPENSION
tl* the contact owns a 2001 ford taurus. while having the vehicle serviced for an oil change, the contact was informed the passenger side rear coil spring was broken. the vehicle was taken to an authorized dealer but was not serviced because there was not a recall for the rear coil springs. the contact stated his vehicle had previously been serviced for the recall associated with nhtsa campaign id number: 04v332000 (suspension: front: springs: coil springs) but the recall did not include the rear coil springs. the contact also stated that he had his rear driver side coil spring replaced because it too was broken in the past. the failure and current mileages were 88,000. updated 6/19/10 *cn updated 07/22/10*jb
Complaint filed: 2005-04-14
Components: SEAT BELTS
april 10, 2005 i was drive my car with my daughter and girl friend in the car and we start to smell some smoke from the rear of the car. where my daughter was at . the car started to catch on fire. when me and my girlfriend got out of the car the flames flew pass my daughter ear. so i rush to get her out of the back set. she was not he heart. but i was very upset about a car that just catches on fire for no reason . my insure adjuster said it was cause by my rear passenger seat belt. think this is a very important matter . i am asking can u look into it please. thank your. *ak
Complaint filed: 1997-02-19
Components: ENGINE AND ENGINE COOLING
emissions recall notice not received by consumer.
Complaint filed: 2008-08-15
Components: FUEL SYSTEM, GASOLINE
tl*the contact owns a 2003 volkswagen passat. while driving approximately 45 mph, the vehicle would no longer accelerate. the vehicle had to be towed to a mechanic and it was discovered that the fuel pump failed. the fuel pump was replaced. approximately one year later, the contact received a recall notice for nhtsa campaign id number 06v017000 (fuel system, gasoline:delivery:fuel pump); however, the manufacturer stated that her vin was not included in the recall. the current mileage was 120,000 and failure mileage was 61,980.
Complaint filed: 2008-11-10
Components: ENGINE AND ENGINE COOLING
2004 mazda mpv with 63k miles. has broken down 5 times with same problem affecting one of two different coils. engine light comes on. van hesitates/shakes. no loss of life, but plenty of lost wages etc and mazda rep not cooperative. $400 and average 3 days in shop each time to repair. mechanic guessed problem before i even told him. states that they see this all the time with the mpv's. *tr
Complaint filed: 2010-09-15
Components: STRUCTURE
noticed loud scraping noise when steering had vehicle inspected and found right front sub-frame rusted and separated from round rubber bushing looking into repairs now and found online that it is a common problem that can cause steering loss. *tr
Complaint filed: 2005-12-18
Components: STRUCTURE
one of the cables that support the open tailgate on my 2002 chevy s-10 failed and broke when opening the tailgate. i have not yet replaced this part because i have seen that the part has been recalled in other chevy trucks. why is this truck model not included in the past recalls? *nm
Complaint filed: 1997-06-17
Components: SEAT BELTS
integrated child seat failed twice prior to recall. *ak
Complaint filed: 1997-02-12
Components: POWER TRAIN
vehicle topped out at 88mph twice.
Complaint filed: 2008-11-11
Components: ELECTRICAL SYSTEM
caravan will attempt to start then stalls out. once done 3 times it will not start for hours or days. all gauges fail at this time as well. dealer cannot duplicate so tries to charge me for replacing various parts. dodge needs to be responsible and place a recall on this problem. *tr
Complaint filed: 2002-10-28
Components: VEHICLE SPEED CONTROL
consumer stated the cruise control malfunctioned. *yh
Complaint filed: 2002-12-23
Components: POWER TRAIN
consumer had shift lever recall 02v053000 remedied on 12/03/02. now gears are no longer locked. consumer is able to move from park to all other gears without depressing shift lock release button. ts
Complaint filed: 1997-10-16
Components: SEAT BELTS
seatbelts failed to retract.
Complaint filed: 2007-11-24
Components: VISIBILITY
i have a heater core failure in my 2002 diamante. i now have antifreeze leaking into my passenger side floor. i have an antifreeze smell and smoke coming from the vents in the car. i got low on antifreeze and almost overheated on the belt parkway. it is very hard to see at night because windows will fog up and defroster makes problem worse. i have been told the cars computer is positioned under the heater core so i have to hope i do not have a computer issue as my service light has gobne on as well> i have had to replace 3 engine sensors in the last few months ( the heater core issue could be the root cause). this is a very serious situation and needs to be addressed. i see alot of the complaints for this model are for this issue. there are many people with this issue. *tr
Complaint filed: 2001-05-29
Components: VEHICLE SPEED CONTROL
the throttle cable comes off accelerator pedal while driving, almost causing and accident on 3 separate occasions. nlm
Complaint filed: 2012-01-17
Components: FUEL SYSTEM, GASOLINE,STRUCTURE
tl* the contact owns a 2000 toyota tundra. the contact was driving approximately 5 mph over a road hump when he heard a loud popping noise. after inspecting the vehicle, he noticed that the front fuel tank strap was severely rusted and fractured. the vehicle was able to be driven approximately 10 mph and was taken to the dealer who replaced the fuel tank strap. the manufacturer was contacted and reimbursed the contact for the part. the failure mileage was approximately 100,000. updated 02/22/12*lj the consumer stated the vehicle had severe frame rust, including the cross member, gas straps, brake lines, proportional valve etc. updated 03/01/12
Complaint filed: 2003-02-27
Components: ENGINE AND ENGINE COOLING
tailpipe on 2003 camry to low to ground. this is a fire hazard. *jb
Complaint filed: 2008-08-23
Components: POWER TRAIN
the automatic sport shift transmission is starting to fail. the transmission is shifting hard (jolts) throughout all the gears. i was told by a mechanic that i need a new transmission. my car only has 65,000 miles on it and this is a premature malfunction of the transmission. this car is meticulously cared for, regularly maintained, oil changed regularly; transmission oil changed every third oil change to avoid transmission problems. the car is never raced or redlined. i also don't feel comfortable replacing a transmission that will fail once again as with many prelude owners. the honda prelude costs about $25,000 and thus a $4,000 transmission job is 20% of the car. just plain unreasonable!!! this has become a financially burdensome situation. furthermore, honda has recalled all 1997 preludes in turkey and has replaced the transmissions with updated mh6a units. this is not an isolated case!!! please, your help in this matter is greatly needed. thanks *tr
Complaint filed: 1996-08-29
Components: VEHICLE SPEED CONTROL
failure on the throttle pedal, the throttle sticks, causing the vehicle to suddenly accelerate.*ak
Complaint filed: 2009-10-19
Components: POWER TRAIN
2002 ford explorer with 83,000 miles on it's third transmission from ford. *tr
Complaint filed: 2000-04-28
Components: POWER TRAIN
while driving and coming to a stop transmission will not shift down to low gear, and at times will completely shut down,cause unknown. dealer can not identify the cause of the problem. please give any further details. *ak
Complaint filed: 1996-10-22
Components: ELECTRICAL SYSTEM
consumer states that the vehicle will start with almost any key. you can also start the vehicle by turning the starter with your hand. *ak
Complaint filed: 2007-12-28
Components: STRUCTURE
the lift gate struts on my 2004 toyota sienna without the power function failed unexpectedly and smacked my wife in the head. fortunately, she only had a little knob on her head and nothing more serious. thanks goodness one of my kids wasn't loading something at the time. they might have been crushed. i was looking for replacement parts online and saw that there's quite a few people having this same issue and thought i'd register a complaint. i'm 38 and have never had any sort of lift strut failure on any of my vehicles. this is particularly troubling given the weight of the gate and immediate failure of the part. *tr
Complaint filed: 2003-09-23
Components: AIR BAGS
the airbag light had come on. the dealer replaced the arming sensor. thirty minutes later the air bag light had come back on. the vehicle was taken back to the dealer and the dealer said the starting sensor needed to be replaced. *ak *scc *jb
Complaint filed: 1998-01-26
Components: SERVICE BRAKES, HYDRAULIC
improper brakes caused a low speed collision.
Complaint filed: 2005-02-22
Components: SEAT BELTS
the threads on the seat belts are tearing apart, causing them to be inoperable , which is dangerous if involved in an accident. manufacturer was contacted, and owner was informed that the vehicle was out of warranty.*ak
Complaint filed: 2002-09-10
Components: TIRES
consumers daughter while in motion, experienced the right rear tire blowing into pieces. the tires wer firestone but did not apply to the recall. *jg
Complaint filed: 1998-06-17
Components: EXTERIOR LIGHTING
consumer stated that the plastic switch protecting the head light switch, had fallen off, and sometimes it's impossible to turn on the switch. also, this part could fall off at any bumps on the street. manufacturer had been contacted. *ak the switch to turn on the headlights is broken, dealer states that the parts are not available. *slc
Complaint filed: 2001-11-14
Components: SERVICE BRAKES, HYDRAULIC
brakes stopped working properly and started making a squeaking noise. took vehicle to mechanic, they adjusted brakes, and replaced pads. this problem occurred every six months. *ak
Complaint filed: 2009-02-05
Components: TIRES
tl*the contact owns a 2005 chevrolet avalanche. the vehicle has firestone wilderness le tires, size p265/70r/16. while driving approximately 45 mph on normal road conditions, the contact heard a loud noise coming from the rear of the vehicle. the contact pulled over to the side of the road and called roadside assistance. the rear passenger side tire exhibited excessive tread separation and was replaced with a spare. the manufacturer stated that the tire was included in the recall defect. the nhtsa campaign id number was unavailable. also, the front driver, passenger, and rear driver side tires exhibited severe feathering. these were the original tires on the vehicle. the dot number was unknown. the failure mileage was 42,000 and current mileage was 44,000. updated 3/11/09 *cn the consumer stated he hears a wobbling sound coming from the right rear of the truck. he discovered the tire had gone flat and further inspection revealed the tread belt had separated from the tire. updated 03/13/09. *jb
Complaint filed: 2000-05-11
Components: STEERING
when consumer is traveling at regular speed limit on the highway in the rain, and when making turns, she loses control of vehicle. *ak
Complaint filed: 1998-09-15
Components: ENGINE AND ENGINE COOLING
vehicle uses a quart of oil every thousand miles. the dealer has been notified. *ak
Complaint filed: 2011-10-25
Components: STEERING
tl* the contact owns a 1997 ford e-150. the contact stated that the steering box detached from the frame of the vehicle while the contact was driving. the dealer and manufacturer were notified, but denied any assistance with repairs to the defect. the vehicle was not repaired. the failure and current mileage was 162,000.
Complaint filed: 1995-05-31
Components: LATCHES/LOCKS/LINKAGES
replaced rear tailgate latch. *ak
Complaint filed: 2011-06-05
Components: STRUCTURE,UNKNOWN OR OTHER
left side of frame rail rusted through to the point frame is almost broke in half on left rear portion just ahead of rear axle. sway arm was also connected to this part of frame. large portion of frame rail is missing, (approximately 6x6") which has rendered truck useless unsafe to drive. last year both rear spring shackles had to be replaced or rear axle was going to fall out. until now this vehicle was in excellent condition.
Complaint filed: 2009-12-26
Components: ENGINE AND ENGINE COOLING
engine oil light came on with no warning. went to toyota dealer immediately and said i had sludge build up and needed a new engine block - quote $6200. this happened 2 days before xmas. i was stunned and asked to speak to management. toyota denied any sludge problems and failed to mention that a class action settlement was made for models up to 2002 for this problem. i have a 2003 with the same engine specs.*tr
Complaint filed: 2009-07-05
Components: STRUCTURE
cracked dash on 2000 dodge ram 1500 truck. cracks started to appear, no accident or abuse. dash was cleaned periodically with appropriate cleaner, protector. cracks just started appearing and continue to advance for no apparent reason. *tr
Complaint filed: 2006-02-10
Components: LATCHES/LOCKS/LINKAGES,SEATS
have a ford expedition. the 2nd row, middle seat will not stay in a locked upright position. notified ford, as this is a serious safety infraction. any child or adult could be seriously harmed in the event of an accident, as the seat would collapse forward. ford claims the part which controls the latching of the seat into an upright position (known as a seat handle release) is trim and therefore uncovered by warranty. this is not an issue of fixing a door handle or a cracked piece of plastic, but to correct a safety concern that could cause damage in the event of an accident. repeated phone calls to ford has yielded no results and while the ford employees i spoke with concur that the issue is a safety concern, they are unwilling to re-categorize the part or allow the part to be covered under warranty. *nm
Complaint filed: 2006-10-10
Components: ENGINE AND ENGINE COOLING
the engine light began to blink at the red light stops. i took it to the chrysler dealership and told them the problem and they changed the oil. a month later the engine light came on and stayed on, so i took it back to the dealer. i was told that the engine was blown and since the car had 74,000 miles it was outside of the warranty and they would not replace it. the cost quoted to replace the engine was $ 7,000. *jb
Complaint filed: 2011-09-29
Components: POWER TRAIN
tl* the contact owns a 2004 dodge ram 2500. the contact stated that the recall notice associated with nhtsa campaign id number 05v462000 (power train:automatic transmission:lever and linkage:column shift) was received in the mail. the vehicle was not experiencing any failures, but it was taken to an authorized dealer for repair. after the repairs were completed, the contact stated that the out of park alarm would emit a loud sound every time the vehicle was in park. the dealer and manufacturer denied assistance with repairs of the failure. the vehicle was not repaired. the failure mileage was 75,000 and the current mileage was 102,000.
Complaint filed: 1998-10-09
Components: EXTERIOR LIGHTING
while driving smoke started coming from the dashboard because the headlight switch had caught on fire and melted. dealer has not seen vehicle. *ak
Complaint filed: 2003-11-28
Components: POWER TRAIN,VEHICLE SPEED CONTROL
2004, toyota sienna xle limited. very sluggish throttle response when cruising, apparently due to very sluggish automatic transmission down shift. no problem when accelerating from a stop. problem is bad enough to cause an accident when the driver expects reasonable throttle response to avoid a collision , such as crossing an intersection. *ak
Complaint filed: 2006-08-22
Components: ELECTRICAL SYSTEM
dt*: the contact stated the ignition cylinder locked completely, and would not move. the key was also not able to be inserted all the way in to the ignition. the vehicle was not able to be started, and no electrical components engaged. the vehicle was towed to a service dealer, who drilled out the ignition cylinder, and replaced the cylinder and ignition switch. the dealer cited a faulty ignition switch as the cause of the problem.
Complaint filed: 2000-01-14
Components: ENGINE AND ENGINE COOLING
due to a defective glow plug in the engine compartment caught on fire. please provide further information. *ak
Complaint filed: 2002-05-02
Components: FUEL SYSTEM, GASOLINE
vehicle would accelerate on it's own everytime it was driven, when driving 30 mph up to 51 mph. mileage at the time was 49361. dealer replaced the fuel pump, vehicle has not stalled since.*jb
Complaint filed: 2001-03-17
Components: ENGINE AND ENGINE COOLING
problem with fuel system evac canister. the canister, located in left front of engine compartment has a fresh air vent opening for partial venting of vacum directed towards fuel vapor control. it is covered by a loose fitting cap. this un-protected opening allows dirt to enter the top of the canister and eventually clog the opening. when this occurs the entire vacum force is apparently directed to the fuel tank causing fuel tank to collapse. an older model truck (i believe it was a 1997) was examined and a similar canister fresh air vent was stamped with the words "air cleaner" though it too was not connected to the air cleaner but was only covered by a loose fitting cap. this problem is probably not evident in vehicles operated on highway only. a local service station, john melhiser's amoco, petersburg indiana, related to me that he knew of 3 other area pickups (farm use) that experienced this problem. symptoms of emminent fuel tank collapse based on my own experience are: 1-increased vacum in fuel tank as noticed when removing the fuel cap; 2 fuel gage begins to malfunction (caused by bottom of tank being pushed upward on the sending unit). i suspect that the effect is more pronounced at lower fuel levels. i contacted gm's customer service jan 26 this year. i contacted them again march 16. they indicated that the problem had been noted but that no firther action was planned. gm indicated that a "product allegation report" could be filed if the problem caused significant property damage or bodily harm. i suggested that they should at least produce a maintenance insert for the owners manual and service bulletins since dealers i checked with were not aware of the potential for plugging of the vent and collapse of the fuel tank. a more secure fix would be to vent the suction to the air cleaner (as was apparently intended on the earlier model) to ensure that foreign matter does not clog the vent.
Complaint filed: 1995-06-16
Components: SERVICE BRAKES, HYDRAULIC
the abs system light flashes ,and a clicking sound from under the dash ( hydraulic unit). tt
Complaint filed: 1999-10-15
Components: AIR BAGS
airbag warning light will come on and flash intermittently, indictating a defect. after vehicle is fully warmed up, the warning light will flash twice, stay off for approximately one second and then flash three times. this sequence is repeated until the vehicle is shut down. dealer cannot determine the cause. *ak
Complaint filed: 2002-06-21
Components: PARKING BRAKE,POWER TRAIN
emergency brake will not lock in place. also, when turning vehicle off it went into reverse, and vehicle started to run into street, and stopped when consumer jumped in and appli ed brakes.*ak
Complaint filed: 2001-09-25
Components: VISIBILITY
consumer received nhtsa recall 01v258000/ manufacturer's recall 01s24 letter. called dealer to make appointmentfor repairs. dealer refused to talk to consumer. consumer had call dealer several times,and no response from dealer. consumer started calling around second week in august.*ak
Complaint filed: 2003-10-07
Components: ELECTRICAL SYSTEM
rear tail lights/blinkers burns out constantly - have had to replace housing three times - causes delays and almost a wreck. *la
Complaint filed: 2013-10-23
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
tl* the contact owns a 1997 jeep grand cherokee. the contact stated that the vehicle would sporadically and independently start. in addition, the vehicle surged and proceeded to increase acceleration while the brake pedal was being depressed. in order to stop the vehicle, the contact crashed and slid the driver's side of the vehicle into a truck. there were no injuries and a police report was filed. the vehicle was destroyed. the manufacturer was not made aware of the failure. the approximate failure and current mileage was 90,000.
Complaint filed: 2001-08-15
Components: SUSPENSION,ELECTRICAL SYSTEM,STRUCTURE
there's a popping or snapping sounds coming from the dashboard, and during a rainstorm or when the truck is being washed, water leaks excessively under the dash onto the floor in the drivers area. *yd there is a u-bolt problem, and the firewall is cracking from side to side. the consumer had taken the vehicle to an authorized dealer who stated that there is nothing wrong with the design, but the consumer viewed both older and newer model's on their lot with the same crack in the same locations on the firewall. *scc
Complaint filed: 2005-08-02
Components: EQUIPMENT
the navigation system door sticks. this has occurred 5 or 6 times. the dealer has replaced the door, the motor and the entire unit and it's happening again. *nm
Complaint filed: 2003-11-28
Components: AIR BAGS
i recently purchased this van from a and b auto sales in bellaire ohio. what i thought was the seatbelt light , turned out to be the air bag light.the light has been on sense the day i bought the van and the dealership refuses to fix the problem. i was informed that this van never should of left the lot with that light on, it is considered a unsafe vechile and if i have an accident the airbags will not deploy. dealership knew this and sold it to me anyway. *ak
Complaint filed: 2011-11-09
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
i have a 2004 buick rainier. speedometer is saying 120mph when only going 25. it would adjust itself for a day but then it was all over the place and now staying at 120 more often. this started at the end of may. for a few years now the hatch window lock is a problem. can't open it because i have an issue with getting it locked again without slamming it. have also had condensation in my head and rear lights since i've gotten it. why they have yet to recall about the speedometer is crazy. this is a safety issue especially when children or the elderly are involved! the cost to fix the cluster alone is 455.80$ (cheapest). this should not be my responsibility when most, if not all, of the rainiers are all malfunctioning in the same way. *tr
Complaint filed: 2002-05-08
Components: ENGINE AND ENGINE COOLING
car overheating and stalling in traffic could cause an accident. part on national b/o and not a recall. vehicle down. 48,000 parts needed through out this country. should this be a recall?*ak
Complaint filed: 2012-07-05
Components: EXTERIOR LIGHTING
2003 bmw 330i. consumer states that right rear lamp indicator was lit on dashboard. consumer is requesting reimbursement of previous repair before recall was sent. *kb bmw informed the consumer that the previous repair was not consistent with bmw standards and therefore, they had no responsibility to reimburse her. recall 11v438000. *jb
Complaint filed: 2012-02-21
Components: SERVICE BRAKES, HYDRAULIC
2001 ford escape. consumer writes in regards to recall letter received. consumer is concerned that vehicle will catch fire *tgw the consumer stated she could smell a burning odor inside and outside of the vehicle. *jb
Complaint filed: 1995-08-11
Components: ELECTRICAL SYSTEM
lighting system wires cut in half.
Complaint filed: 2003-12-21
Components: FUEL SYSTEM, OTHER
the fuel guage does not always register the correct fuel level. it seldoms registers a full tank after filling. the quage will drop to the 1/4 tank or below level, the low fuel and service engine lites will come on. this may persist for several days or reset several times a day. *ak
Complaint filed: 1996-05-10
Components: ELECTRICAL SYSTEM
driving vehicle home, smoke started from center of dashboard, arrived home, shut vehicle off, suddenly vehicle was engulfed in flames. *ak
Complaint filed: 2008-10-06
Components: POWER TRAIN
the transmission on my car went out at 75000 miles. i had a 100,000 warranty so i had it towed to the dealer. my warranty company would not pay for the repairs since i could not located my 30k service on the transmission. i had just moved and since my papers where not available to me i tried to contact the dealer where i had service. i could not get the paperwork from them since they had gone out of business. i tried to located my service online and in the process came across hundreds of complaints of the same make and model transmissions. the problems all seem to come from the torque converter. these complaints have been filed with the nhtsa. ford has even admitted to the problem and has paid many of the complaints. when i call and asked to have my covered they just kept repeating that they did not cover any out of warranty work. as late as sept 22 2008 they had just paid a 1600 claim on a car that had 90k on it with no warranty. 1).why is there no recall after all the hundreds of complaints some risking injury. 2).why are they allowed to pay some and not others depending on someone's whim. i call the dealer back and even he admitted to me that if i would have brought my car in before oct. 1 that i would have had alot better chance of getting some help. this is crazy. i had problems with my transmission at 10k but they "claim" this is unrelated. how can this be allowed to go on. your warranty that i paid 1000.00 for rest on a piece of paper and ford is allow to pick and choose whatever they want to do. *tr
Complaint filed: 2004-10-15
Components: SERVICE BRAKES, HYDRAULIC
vehicle has had the rotors and calipers replaced on this vehicle. the vehicle has 21,000 miles and it was done under warranty. now the problem has reccurred and the vehicle is no longer under warranty. *jb *sc
Complaint filed: 2006-07-06
Components: POWER TRAIN
parked 2003 gmc envoy at work. left work, unable to start truck. starter did not engage. unable to move transmission from park to neutral with key in on position and foot on brake. truck is stuck in park. *jb
Complaint filed: 1998-08-04
Components: ENGINE AND ENGINE COOLING
engine overheated due to gasket failure. engine was repaired under recall. owner was made aware of recall at repair shop; never received formal notice.
Complaint filed: 2009-12-30
Components: STEERING,ENGINE AND ENGINE COOLING,TRACTION CONTROL SYSTEM
there really wasn't any events leading up to our accident that i was aware of. i have not contacted general motors as of yet,my internet has been down and was only fixed this evening around 4:00. but back to my accident,my steering locked up on me and all lost all control of my car. sorry i don't have more information. i just know my wife and i are lucky to be alive. thank you! *tr
Complaint filed: 2004-03-24
Components: ENGINE AND ENGINE COOLING
the mechanic noticed a leak in the upper plenum manifold. upon performing a routine service, the upper plenum manifold was leaking antifreeze into the engine. the antifreeze was mixing with the engine oil. this would have resulted in the engine seizing up if the leaked had gone unnoticed. the dealership is going to replace the plenum manifold with a newer designed manifold. the engine is a 3800 series. *jb
Complaint filed: 2004-08-20
Components: AIR BAGS
dodge 2001 grand caravan ir bag warning light stayed on. had to have the clockspring replaced as it had failed. this was a recall item on 1996-1999 chrysler products made in canada as was my vehicle. *ak
Complaint filed: 2007-10-16
Components: VEHICLE SPEED CONTROL
the accelerator pedal on my 2002 olds alero is sticking. the first time this happened i was going down a mountain i live on and had to brake the entire time; i have never had to do that before. the second time it happened i was ended up going 40 on a flat road and my foot never hit the gas pedal. this has happened on several occasions since then and i'm not sure how to fix it. thank you. *tr
Complaint filed: 2003-03-25
Components: POWER TRAIN
while making a turn , vehicle slid off the road, without cause or warning. the dealership cannot locate the cause of the problem.
Complaint filed: 2012-03-26
Components: LATCHES/LOCKS/LINKAGES
the passenger door will not unlock, you hear the clicking as the other doors unlock, but it will not unlock. as with the other complaints i have seen regarding this issue, i too am concerned if there was an accident and the person in the passenger side is unable to get out of the car. *tr
Complaint filed: 1996-02-06
Components: STRUCTURE
passengers inside door handle broke due to being made of plastic, injuring driver. *dsh
Complaint filed: 2003-12-11
Components: SUSPENSION
1998 sunnybrook 33' 5th wheel trailer 10500 lbs the frame supporting the pin box has several fractures and tears in the steel frame. should it separate from the tow vehicle it would pull out the elect break-away switch. there would be fatalities extenstive property damage. i have notified the maker, sent pictures, no responce. this trailer weights over 10,000 pounds and is 33' long. *ak
Complaint filed: 2001-05-16
Components: SEAT BELTS
when trying to buckle up by pulling seat belt out, it will not come out, and will not work. taken it to dealer to be replaced.*ak the rear middle seat belt would not push in to the part it is supposed to buckle into, dealer replaced. *slc
Complaint filed: 2000-10-13
Components: POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
tansmission rear seal replaced, continued to slip, then the power steering pump went out air ride system was replaced both left and right 4 times (2) front (2) rear. electrical system malfunctioned alarm would go off while driving locks whould lock on you while trying to enter car if you could bet the locks the alarm would go off . alternator went out agter i was told they could not find any problem with the electrical system. vibration in car whild driving and idiling. over heated new radiator and thermostat, 2 timing belts, intake gaskets numerous other parts to get rid of vibratation engine has been torn down 3 times its now in a engine shop. engine may need to be replaced. i have been without my car since aug.2, 2000. *ak
Complaint filed: 1996-07-02
Components: AIR BAGS
driver's airbag did not deploy during front end collision; rearended another moving vehicle. *ak
Complaint filed: 2003-02-12
Components: POWER TRAIN
1996toyota camry, 5-speed manual trans,problem 1, there is an odd grinding noise coming from the engine compartment, took vehicle to dealer, said it was transaxle but that the problem couldn't be pinpointed until they took it apart. took the vehicle to a tranmission place for second opinion and was told that there was no problem at all. i had the clutch replaced and the noise went away for a day or two but came back. i have no idea what this noise could be.
Complaint filed: 2004-12-16
Components: EQUIPMENT
the air conditioner on my 2003 acura rsx did not work very well when i bought it. i procrastinated to take it in because im very busy. after 19,000 miles it stopped blowing cold air altogether. i took it to the dealer and they said road debris must have put a hole in the air conditioning condenser, which neither the dealer nor acura would cover. the rsx air conditioner condenser is way too exposed.*ak