vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 1995-01-21
Components: SERVICE BRAKES, HYDRAULIC
rear calipers overheated/locked up 6 times, once resulting in loss of control, also premature wear of front brake pads. *ak
Complaint filed: 1999-09-08
Components: SUSPENSION
rear axles-oil seals leaking into wheel brake drums.
Complaint filed: 2004-12-21
Components: AIR BAGS
consumer's vehicle was involved in a front end crash at 10 mph. upon impact, air bags did not deploy. manufacturer was notified by consumer. *ak
Complaint filed: 1997-01-22
Components: SERVICE BRAKES, HYDRAULIC
abs system recall work completed, however continued to fail.
Complaint filed: 2005-09-28
Components: SERVICE BRAKES, HYDRAULIC
dt: the contact stated that the brakes on h 2002 chevrolet silverado were bad. at low speeds the truck will not stop. the contact noticed this a couple of weeks ago. when he took vehicle to the dealer they replaced some sensors, and it was still doing the same thing. the pedal went to the floor. nhtsa recall 05v379000 regarding the abs brakes was issued. but the state of virginia was not included in the recall. he has not yet talked to the manufacturer. also, was having problems with the rotors. the contact had to replace the rotors at 40,000 miles about a couple of months ago.*ak
Complaint filed: 1996-09-09
Components: VEHICLE SPEED CONTROL
truck was parked in reverse on flat ground, truck started to roll forward a cross the highway and hit a pole . please describe .*ak
Complaint filed: 1997-10-22
Components: STEERING
power steering hose and pump failed.
Complaint filed: 2006-08-18
Components: ELECTRICAL SYSTEM
direct ignition cassette failed on my 1999 saab 9-3. a recall has been issued for 2000-2002 saab 9-3 and i feel this recall should include the '99 model as well because this part has a less than reasonable life. *jb
Complaint filed: 1995-07-11
Components: SEATS
headrests on vehicle are not high enough to protect the occupants in case of an accident. *ak
Complaint filed: 2005-03-30
Components: SEAT BELTS
it would be hard for the consumer to unlock them selves front the rear shoulder belt. consumer would have to use force to unlatch the belt buckle. dealership was notified but did not resolve the problem.*ak the rear seat belts would not release from the retractor. the consumer feels this is a hazard to her rear passengers. *nm
Complaint filed: 2009-05-07
Components: AIR BAGS
airbag control module failed. blinking airbag light- code 12. *tr
Complaint filed: 1998-01-27
Components: ENGINE AND ENGINE COOLING
timing belt failed, drive pulley cracked resulting in overheating.
Complaint filed: 2009-05-05
Components: AIR BAGS
tl*the contact owns a 1999 volkswagen passat. immediately after the vehicle was serviced by the dealer, it was then serviced by an auto detailer. the air bag indicator illuminated on the instrument panel and remained lit. when the contact took the vehicle to a mechanic for inspection, he was informed that the issue could not be repaired. a volkswagen dealer stated that the air bag light was illuminated because there was too much resistance in the wiring for the air bags. they further stated that the contact would have to replace the air bags. the vehicle has four air bags: two in the instrument panel and two in the seat backs. the cost to repair them would be $600 per air bag. the contact refused the repair. the vehicle has never been involved in a crash and the air bags have never deployed. the contact feels that the failure should be volkswagen's responsibility. the failure mileage was 98,000 and current mileage was 106,000.
Complaint filed: 2000-08-18
Components: POWER TRAIN
transmissions does not go int0 reverse when engaged. car stall for a few seconds, then gives a hard lunge forward when finally engaged
Complaint filed: 2008-07-05
Components: SEATS
i have a 2004 nissan murano. the power drivers seat will only move on the left side and the right side is stuck. upon taking it to the dealer, i was informed the gear on the right side was stripped, and it would be $1,000 + to fix this. i had the vehicle in multiple times under warranty for the seat slipping when i took-off from a stop sign, and was told it was operating as designed. i am concerned that in an accident this seat is not going to remain in place and it will result in major injuries. *tr
Complaint filed: 1996-08-06
Components: POWER TRAIN
the vehicle was in parked and it slipped out of gear and it rolled over a block and a tree.*ak
Complaint filed: 2006-10-10
Components: INTERIOR LIGHTING
i have a 2001 s500 that had instrumental cluster failure. my dealer informed me that mercedes benz has an instrumental failure recall. i called mercedes benz and was told it is a limited recall. my cluster had the exact failure that the limited recall has. *jb
Complaint filed: 2003-11-10
Components: SUSPENSION
suspension on my 2003 nissan 350z. there appears to be a design flaw that is causing cupping on the front tires. the dealer has remounted the tires on opposite wheels, rebalanced, and realigned the front end at aproximately 6700 miles (as per manufacturer) the cupping has reocurred at 8700 miles. *ak
Complaint filed: 1995-06-26
Components: STRUCTURE
hood flew open while driving 2nd time while driving. tt
Complaint filed: 2003-05-06
Components: POWER TRAIN
coast clutch inoperative. *nlm
Complaint filed: 1997-12-03
Components: SEATS
seatback failed due to a bolt disconnecting. *ak
Complaint filed: 2001-10-18
Components: AIR BAGS
went to saturn to have the problem fixed and they said it (airbags) was not covered in the extended warranty. and they felt that it was the manufacturer default. air bags deployed at a full stop. no accident happened. called gm company and they said they would notify me in 48 hrs. i contacted them and they (gm) said they need more time to contact the saturn tech. mng. they (gm) are supposed to call me tuesday and tell me if they can repair my car. they are giving me the run-around. i feel that i did not do anything to cause my airbags to deploy and that gm is fully responsible since i have only had the car for 5 mths, and that it is a manufacturer defect.*ak
Complaint filed: 1998-06-19
Components: POWER TRAIN
while driving vehicle about 25 mph consumer transmission pawl was in the drive position, but the vehicle did not move when stepping on the accelerator. also pawl couldn't be moved to reverse. *ak
Complaint filed: 2009-03-28
Components: VISIBILITY
i have a 1996 chevy pickup. the wipers kept on turning off when raining. i have talked to my local chevy dealer if there was a recall as well chevy company and the both said no. i have seen recalls on this complaint on other vehicles (chevy p/u) on the same year. but my vin doesn't have a recall. windshield wiper motor controller circuit board. when i was coming in to work this morning at 0430 in the rain the wiper turned off and would come back on. *tr
Complaint filed: 1995-01-18
Components: ELECTRICAL SYSTEM
stalls on the highway without warning. tt
Complaint filed: 1996-03-11
Components: AIR BAGS
no deployment of driver and passenger air bag in frontal collision. *ak
Complaint filed: 2005-08-26
Components: SERVICE BRAKES, HYDRAULIC
dt: the first time the problem happened was about a year ago when coming to a stop sign. the consumer put her foot on the brake and the vehicle wouldn't stop. the consumer used the emergency brake to stop. when consumer tried to stop while going 10 mph the first time there was no pressure in the brakes and they went to the floor. consumer didn't take the car to the mechanic at that time. the problem seemed to happen a once a month. in may it happened twice. the owner had the vehicle towed from work to the dealership who advised the consumer they could not find any problem. two weeks later while driving on a back road there was a man holding a sign telling cars to slow down, when the consumer tried to slow down, the brakes went to the floor again. consumer pulled emergency brake again to get vehicle to stop. the owner states the brakes just won't hold. the owner called the dealership again to inform them of the problem and they can't repair the brakes because they can't find any problems with the brakes. yesterday while driving home from work the owner pulled up to get out of parking lot and tried to put the brakes on when they went to the floor again, and then the owner pulled the emergency brakes and vehicle stopped. *ak *jb
Complaint filed: 2005-09-26
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
heat dispay, speedometer/odometer/rpm meter fade out intermittently. ts
Complaint filed: 2003-01-28
Components: SERVICE BRAKES, HYDRAULIC
squeaking brakes. *ak *ts
Complaint filed: 2002-12-08
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
seems to be a short in electrical system. low fuel light comes on even with a full tank. sometimes when u open passenger door the fuel guage goes back to full and the light goes out. the throttle seems to stick all the time i run 89 octane fuel in it and run fuel sytem cleaner thru it also but nothing seems to help. it seems to have a catch in the pedalwhen u first push on it. which is dangerous when the roads are wet or icy. because u have to mash the pedal so hard. causing over acceleration. also the switches for the four wheel drive go out when u travel over 70 miles without stopping. dt
Complaint filed: 2004-04-23
Components: ENGINE AND ENGINE COOLING,EQUIPMENT
vehicle had no heat, coolant leakage, vehicle ran rough, etc. (nar) *ph *cb
Complaint filed: 2010-01-09
Components: EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
brake lamp switch assembly was recalled in 2006 and replaced. 28,000 miles later the brake light switch assembly has again failed. this has caused the brake lights and cruise control to again malfunction. additionally, the reverse lights have failed and the fuse continues to fail. *tr
Complaint filed: 2003-07-10
Components: ENGINE AND ENGINE COOLING
leaking intake manifold gasket and water pump causing loss of antifreeze over a short period of time. no sign of leak other than low coolant light from vehicle.*ak
Complaint filed: 1995-09-08
Components: ENGINE AND ENGINE COOLING
engine blew up, caught fire. *dsh
Complaint filed: 1995-03-20
Components: FUEL SYSTEM, GASOLINE
fuel tanks burst into flames during collision, resulting in death. *tw
Complaint filed: 2002-06-03
Components: SERVICE BRAKES, HYDRAULIC
master cylinder was leaking fluid. had to add fluid every month. while applying brakes pedal will go all the way down to the floor. dealership is aware of problem.*ak
Complaint filed: 2012-05-16
Components: ENGINE AND ENGINE COOLING
tl* the contact owns a 1997 pontiac grand prix. while driving approximately 25 mph, the engine stalled without warning. the engine failed to restart and the vehicle was towed to an independent mechanic. the vehicle was previously repaired under a recall associated with nhtsa campaign id number 08v118000 (engine and engine cooling); however the failure recurred two weeks after the repair. the vehicle had not been repaired a second time. the manufacturer was notified of the failure. the approximate failure mileage was 212,177. .updated 07/13/12 *bf the consumer stated he never had any problems with the vehicle, until the dealer worked on it. the valve cover gasket and bolt gromets were replaced. updated 07/31/12
Complaint filed: 1995-02-07
Components: POWER TRAIN
vehicle will stall when changing gears to reverse due to torque converter failure. tt
Complaint filed: 2008-11-26
Components: ENGINE AND ENGINE COOLING,EQUIPMENT
engine damaged by sludge, engine stopped working while driving on highway at 60mph. engine is covered under 70k mile powertrain warranty. numerous conversations with chrysler who refused to cover engine under warranty. chrysler will not impose the warranty, refuses receipt for maintenance, and refuses to put denial in writing. engine should be covered under powertrain warranty, chrysler refuses to honor warranty. *tr
Complaint filed: 2006-01-06
Components: POWER TRAIN
2000 saturn ls, 6 cylinder, had slippage of the transmission followed by the service light. by the time i reached the dealer the car was bucking and felt like i was repeatedly being hit from behind. the mechanic told me it was the sensor module and when it broke the pressure was full open and that's what caused that problem. subsequently the light came on again, the transmission slipped and the module was replaced again. it then happened a 3rd time and the module was replaced again. when driving it home after repair, i noticed that the trans was slipping a little. took it back into the shop, they say they can't rip down the trans unless the light comes on and it gives codes again. i only have 11,000 miles on the warranty. i believe there is another problem with the transmission. *nm
Complaint filed: 2004-10-06
Components: ENGINE AND ENGINE COOLING
nhtsa recall 04v357000 concerning cam shaft position sensor. consumer was unable to locate a dealer to honor the recall. also, consumer was unable to contact manufacturer.*ak
Complaint filed: 2013-09-26
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
my 01 lincoln ls 3.9 v8 caught fire while it was sitting in my driveway at 11:30 pm. by the time it was noticed, the entire front half was engulfed. it exploded about 3 times (possibly the airbags exploding). the fire department put the fire out before it reached the fuel tank. i had driven it around an hour before. the most damage was near the driver side front of car near where the headlight and air filter were located. the passenger side of the engine compartment had not burned as intense as the driver side. (the driver side front of the hood had completely burned away.) the fire dept said it possibly started in the engine but the fire had burned so much that they could not be sure. no investigation since i only had liability insurance. i have owned the car since 2008 and have noticed different electrical malfunctions such as radio volume increasing, indicator lights randomly coming on/off (atc, abs, air bag, ect). about one month before fire the car was having issues with not starting and randomly dying as i was driving. the battery was tested and was not the issue. i loved my car but i don't think it was ever free of issues. (window regulators/clips replaced each window twice, oil in cylinders-replaced all cylinders/coils/ect twice, car would lose power/hesitate over 40mph, gas pedal would get stuck if pressed to quickly causing rpms to surge but car would not go over 25-30 mph and would be extremely hard to stop (it would surge forward and i would have to put all my weight on the brake pedal to keep it from hitting whatever was in front of it) i would temp fix this issue by flicking the idle control lever (which i noticed one of the "e clips" had come off of one of the arms) near the throttle body (which would also get stuck open/closed and have to be cleaned on reg basis.) many more issues not listed here. beautiful car but definitely a lemon. *js
Complaint filed: 1998-11-02
Components: SEAT BELTS
automatic shoulder belt failed.
Complaint filed: 2006-06-06
Components: POWER TRAIN
rear differental
Complaint filed: 2004-06-17
Components: STEERING
wobble or shaking in the front forks of my 2003 honda vtx 1300 at 40-45 mph. dealer says he can find no problem. this is a continuous problem, not specific to any one date. *jb
Complaint filed: 2004-03-03
Components: ENGINE AND ENGINE COOLING
the vehicles engine light came on. the consumer took car to the dealer and the replaced the oil sensor, mechanic says the vehicle needs a new motor. please describe further.
Complaint filed: 2007-03-02
Components: WHEELS
i took my 2001 ford f150 to have a tire repaired, assuming it had a nail in it because it had a slow leak. i was informed that the (original equipment) aluminum wheel had a crack in it. i was further informed that this is considered to be a fairly common problem with ford's aluminum wheels of that vintage. *jb
Complaint filed: 2008-02-11
Components: EQUIPMENT
after the original purchase of the vehicle 2004, on a hill in a curvy turn, at the stop on the hill the vehicle would stall. dealer could never recreate the situation, never fixed. now there is a fix out there. over the past several months, have noticed vehicle stall when it rains, (wet moisture), the rpm's go up and way down. been to the dealer several times, first time replace wires, plugs, not it, next flash and upgrade software, not fixed, they cant re-create the problem. the vehicle will stall, unknown when it will stall, may run great day 1 in the am, not run in the afternoon. may run ok first 20 minutes, then will decide to stall. prior to the software upgrade vehicle would run fine in dry weather., now with the upgrade, vehicle does not start properly. dealer can not seem to find a fix to the stalling issue. *tr
Complaint filed: 1999-09-23
Components: SERVICE BRAKES, HYDRAULIC
warped rotors - twice. dealers/gm won't replace defective materials because "they don't have to". it's a safety hazard that gm doesn't care at all about. it seems to me that the metal for the rotors on these cars wasn't properly hardened. these cars were assembled just prior to the big gm strike. please investigate this. with all the other complaints of this problem with these cars with the nhtsa, one would think there'd be a recall or tsb released on these by now. is nhtsa doing anything about this? btw - i also plan to contact my state's attorney general about this.
Complaint filed: 2000-06-11
Components: STRUCTURE
soon after purchase paint problem revealed multiple bubbles through out the exterior of the car. suv was then taken to dealer/body shop were other problems were created to the cosmetics of the car. it took about a year to attempt to correct problems that were created. the suv's doors were taken off which then created a wind noise to the drivers side that can't be corrected. the doors were replaced misaligned and when complaints were made with higher management their response was that i was to picky with their work. i am very disatsified with how they handle this veh. defect. *ak
Complaint filed: 2003-10-23
Components: SEATS
drive's seat experienced a rocking motion when vehicle accelerated.consumer suspected possible seat frame damage.*ak
Complaint filed: 2004-04-09
Components: ENGINE AND ENGINE COOLING
engine sensor malfunctioned. as a result, engine failed while driving. a recall was issued, but consumer was never notified. *ak
Complaint filed: 2003-12-10
Components: POWER TRAIN
if the vehicle was in overdrive and the gas pedal was depressed from the idle position, the vehicle jerked forward/stalled out. this was caused by automatic transmission failure.*ak at 60,000 mile the transmission failed and chrysler would not honor any warranty.*cb *jb
Complaint filed: 2003-08-12
Components: ENGINE AND ENGINE COOLING
i have a 1998 caravan that the trans cooler failed and filled the engine with transmission fluid, and the transmission with coolant, not able to drive vehicle. *ak
Complaint filed: 2009-01-14
Components: POWER TRAIN
2002 toyota sequoia, transmission failure, local repair shop got transmission to work, says it will fail again soon and recommended the toyota dealership replace it. the toyota dealership denied there was any problem with our vehicle. a quick google search shows that there are widespread and documented problems with '00 to '02 toyota sequoia/tundra transmission failures. *tr
Complaint filed: 2001-01-30
Components: VISIBILITY
windshield wipers would come on or go off on their own whether it would be raining or not. would lift hood and touch wiring harness, and windshield wipers would work fine for a while. this would cause a great deal of havoc on driver's visibility. *ak
Complaint filed: 2011-09-17
Components: UNKNOWN OR OTHER
cracking of dash was visible much sooner than january 1 2008 but got much worse to the point now that it is caving in and pieces falling out.contacting dodge was a waste of time for me.i was basically told that i could take it to my local dodge dealer to get it repaired at my expense! i am currently looking for a replacement dash. i feel that the safety of my family and myself have to be addressed, who knows where these broken pieces are going and whether or not they will affect the activation of the airbags or may possibly cause other problems depending on where they get wedged.i strongly believe dodge should start an immediate recall to avoid possible human injury! *tt
Complaint filed: 2008-06-26
Components: TIRES
tl*the contact owns a 1996 hyundai elantra. the valve stems on the vehicle constantly fail and cause the tires to flatten. while driving 40 mph, the valve stem failed and flattened the tire. on may 22, 2008, while driving 65 mph, the valve stem failed again, the tire lost air, and the rear of the vehicle began wobbling. when the contact inspected the tires, they were fine with the exception of the valve stem. the store from where the tires were purchased stated that the rim was bent and the tire was his responsibility. four valve stems were lost in five weeks. the contact wanted to make it clear that there is nothing wrong with the tires, only the valve stems. the failure mileage was 98,000. updated 07/22/08 *bf updated 07/29/08 *bf
Complaint filed: 2006-02-20
Components: POWER TRAIN
while driving a 2001 dodge ram pickup with an automatic transmission the torque converter disintegrated. the damage cascaded through the transmission and made it barely operable. the entire transmission needed to be overhauled. *jb
Complaint filed: 1998-05-19
Components: SUSPENSION
vibration from suspensions.
Complaint filed: 2001-01-08
Components: TIRES
two of the original uniroyal tires on the vehicle experienced defects, the consumer has had trouble getting response from manufacturer and is requesting assistance. mjs
Complaint filed: 2009-12-01
Components: POWER TRAIN
toyota 2002 rav4 problem with automatic transmission hesitating and jerking in low gears. problem started in july 2009 and within one week was occurring all the time. rav4 was well past its warranty of 50k or 5 years. ourisman chantilly virginia toyota dealer said it needed new transaxle for $5,500. miller toyota of manassas virginia replaced ecm module which was still under emissions warranty of 80k or 8 years. this has corrected the problems so far. *tr
Complaint filed: 2004-01-15
Components: SEAT BELTS
my daughter was hit head-on and her body slammed against the steering wheel. she was wearing both the lap and automatic shoulder belt. apparently the locking mechanism did not work on the shoulder belt.
Complaint filed: 2005-05-19
Components: FUEL SYSTEM, GASOLINE
i have a 1999 pontiac montana with a 3.4ltr engine. after 40,000 miles i began have fuel injector malfunctions. on august 4, 2004, after several injector cleanings, i decide to have all the injectors replaced with oem gm injectors. unfortunately this did not cure the problem since i have later discovered, the oem injectors for gm's 3.4ltr engines have an inherant defect - the magnet that is used to open and close the injector is very weak. when ever the injector encounters small dirt particles the injector remains shut, therefore causing the cylinder to misfire. since august of 2004, i have had my van in the shop seven times to have the injectors cleaned. i have an appointment to have my injectors cleaned again next week. i have notified general motors pontiac customer service department, spoke to 4 represenatives and they claim since the van is out of warranty they can not assist me in resolving this problem. i might add, that their attitude is very cavalier and matter-of-fact. the safety issue: the malfunctioning of the injectors creates a sever loss of acceleration power. on two recent occassions, my wife was attempting to cross a 45mph hwy and was nearly hit broadside by an oncoming auto. the van lost power halfway into the intersection. this problem is intermittent so you are unware of when it will occur. i spoke to two mechanics who say the injector issue is chronic on the 3.4ltr gm engines. they do not see this same problem with other makes of vehicles. please help me to get gm's attention before i have to attend my wfe or 16 year daughters funeral or my wife and children loose their father in an automobile accident. thank you for your attention to this matter.
Complaint filed: 2006-08-11
Components: ENGINE AND ENGINE COOLING
started with pinging noise from engine 1 day before spark plug on 3 cylinder blew out. broke coil-over-plug module required repair to head. another failure recently occured on 8 cylinder involving head replacement.
Complaint filed: 1999-02-18
Components: SUSPENSION,WHEELS
consumer had to replace rims five times. when driving vehicle goes to the right and to the left. dealer can't determine the problem. *ak
Complaint filed: 2011-02-02
Components: ELECTRICAL SYSTEM
bought used 2000 volkswagen new beetle for daughter. 102k miles. after having it one week, went to start it, battery dead (new battery). noticed that the cosmetic mirror light in driver's side visor would go on even though mirror closed and visor not in use. in looking further, it appears that something in the movement of the car jiggles some loose wiring in the visor, and light remains on without our knowledge. we bought new battery, and have taped visor into secure position when parked. *tr
Complaint filed: 1996-03-15
Components: ENGINE AND ENGINE COOLING
catalytic converter became completely plugged, causing vehicle to stall. (first vehicle on 601444) *dh
Complaint filed: 1998-12-07
Components: SEAT BELTS
i haven't had an actual accident. my seatbelts just won't retract. i don't feel at all safe!!
Complaint filed: 2010-11-01
Components: STRUCTURE
while getting new tires put on my car the mechanic noticed a large hole in my passenger side floor. i own a 2002 nissan altima and he mentioned this was not the first case on this model of car he had seen. upon further examination it became clear that someone had placed tape and some tin to mask the problem. i bought the car from my grandma who had no idea of such an issue. she had bought in when it was a year old. clearly a car that age should have no reason to rust and have a hole in it, since i must assume the original owners placed the tin. even a car at 8 years old should not have the rust that is found under only the passenger side and a hole the size of a dinner plate. i have researched it online and have seen numerous complaints similar to mine for this make and model. *tr
Complaint filed: 1995-11-17
Components: STRUCTURE
while driving, at approx. 55mph, suddenly hood fly up. tt
Complaint filed: 2002-07-17
Components: VISIBILITY
windshield wiper motor operates intermittently. last failure occurred at 60 miles an hour during heavy thunderstorm. i was pulling a 7000 trailer on a two lane road with no shoulder. i had to slow down to approximately 25 mph so that i could see well enough to stay on the road, hopeing no one would rear end me. this problem is in gm's recall 98043 and your 98v150, but does not include my vin , even though the problem is exactly as explained in gm's recall. thisw is a $270 repair that gmshould cover because the wiper motor is obviously defective and is a major safety problem. thank you, [xxx]. *ak parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Complaint filed: 2003-10-04
Components: STEERING,SUSPENSION
car pulls to the left. *la
Complaint filed: 2003-04-10
Components: SEAT BELTS
the rear safety belts did not function properly, the left rear belt buckle did not lock into the latch plate when connected and the right rear belt only pulled far enough from housing to cover a small child. *jb
Complaint filed: 2003-09-17
Components: EXTERIOR LIGHTING
2002 trailblazer ls. left brake light continues to fail. each time i pull the bulb out, it is ok, so i put it back in and it works for a day or two. i have now noticed that it seems to work longer if you pull the bulb out slightly instead of seating it fully into the socket. this is a very common problem in this vehicle, according to my son, an ase certified mr. goodwrench technician, employed for years by gmc and chevrolet dealerships. brake lights going out are going to eventually cause a fatal accident, and i don't think chevrolet wants that! make them accountable!!! *jb
Complaint filed: 2001-05-21
Components: AIR BAGS,STRUCTURE
consumer started vehicle up and airbags deployed. vehicle had been sitting all night. door automatically locked once vehicle had started up. consumer was pinned to seat and couldn't get out for a few seconds. dealer inspected airbags and couldn't find a problem. an airbag specialist looked at vehicle to determine fault. *ak *slc
Complaint filed: 2004-09-14
Components: VISIBILITY
while driving in rainy weather, the front windshield wipers failed. the dealership was notified, but did not resolve the problem. the cause was not determined. please provide more information.
Complaint filed: 1999-07-19
Components: SUSPENSION,SERVICE BRAKES, HYDRAULIC
dealership and chrysler have acknowledged that this is a known fault and a technical service bulletin has been filed with nhtsa yet they refuse to resolve the problem citing that the vehicle has been modified with an aftermarket lift kit. i have been in contact with one other dodge vehicle owner with the same problem. his name is richard hardy (714) 964-0483. he has also been denied warranty work. he, along with a local suspension shop have worked to identify the problem with the brakes and suspension. unable to locate the problem, he submitted to dodge's demoands of removing the lift kit ( this is a difficult 6 hour process). the problem still existed when the lift kit was removed. when the vehicle was returned to mr. hardy after the warranty work was completed it still exhibits the same problem. as this is a known problem and existed prior to the installation of the lift kit, i have refused to remove my lift kit as it has no bearing on remedying the problem. i am appealing to you to help me resolve this issue. *ak
Complaint filed: 2008-09-27
Components: ELECTRICAL SYSTEM
the instrument cluster has pixels that are going out, similar to that of another model that had its instrument cluster replaced. *tr
Complaint filed: 2002-08-23
Components: SERVICE BRAKES, HYDRAULIC
while in funeral line and attempting to slow down to cross intersection, consumer applied brakes and brake pedal went to floor. a popping sound was heard prior to this. on another occasion, brakes failed rear ending another vehicle. connecting rod from brake pedal that goes to the power booster to the master cylinder came loose. *tt
Complaint filed: 1998-01-22
Components: SERVICE BRAKES, HYDRAULIC
when the brakes are applied there is a vibration in the front end, caused by the warped rotors.
Complaint filed: 1996-05-21
Components: ELECTRICAL SYSTEM
driving the vehicle at speed 5 mph, under the hood fire, electrical short in circuit, causing the ingntion switch to over heat and catch on fire. *ak
Complaint filed: 1997-02-26
Components: POWER TRAIN
the drive train failed.
Complaint filed: 1997-05-16
Components: SERVICE BRAKES, HYDRAULIC
brakes: when driving the brakes vibrate, and the vehicle pulls left or right erratically. vehicle has been to dealer seven times and they say it's the rotors. *ak
Complaint filed: 2000-02-04
Components: FUEL SYSTEM, GASOLINE
fuel is leaking all over the engine. consumer feels that family could be burned because of this problems. *ak
Complaint filed: 1997-12-18
Components: SERVICE BRAKES, HYDRAULIC
received recall notice (396v260000). contacted dealer. took in vehicle on date. the work was done. the problem still exists. been back to dealer 5 times since recall repairs done. *ak
Complaint filed: 2002-05-27
Components: ELECTRICAL SYSTEM
complete failure of electrical system. first occurrence caused complete lock-up of ignition, steering, transmission, and fuel systems. (april, 2002) second failure caused failure to start, and resetting of all electronics. dealer has attributed to battery failure and replaced same. am concerned that a system failure will occur during vehicle operation causing loss of steering, brakes, etc. that could result in a severe crash.*ak
Complaint filed: 1998-12-11
Components: ENGINE AND ENGINE COOLING
possible engine fire.
Complaint filed: 2000-05-25
Components: SUSPENSION
new front upper and lower ball joints and a pitman arm is needed.
Complaint filed: 1997-07-01
Components: POWER TRAIN
drive line whines upon acceleration or deceleration.
Complaint filed: 2005-07-13
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VISIBILITY
1997 bmw 540i fuse to the fuel injector blew out.***no answer required*** *mr the vehicle would all of a sudden die when in motion due to the blown fuse(s) to the injector. the thermostat temperature sensor had an internal short which caused the wire to melt and blew the fuse. the sunroof was inoperative due to the rail lift pieces being broken. *sc the wiper blades were not cleaning the windows properly. *jb
Complaint filed: 1998-10-01
Components: SEATS
driver's seat frame broke, causing seat to move back and forth, excessive movement. dealer has been notified, said they have consistent problems with this frame. *ak *ml
Complaint filed: 2011-06-21
Components: VISIBILITY
on this date my wife complained to me about a "bubble" in her inside rear view mirror. i looked at it and it is indeed a bubble of air in her mirror. the vehicle is a 2005 bmw 330xi with an auto-dimming inside rear view mirror. today i called bmw customer service at 800-831-1117 and spoke to a representative who told me that the vehicle was out of warranty and therefore bmw felt no responsibility to repair, replace, or help in any way with this problem. the part cost from my local bmw dealer is over $500.00 not including labor for installation. this cost is for the entire mirror assembly, which includes the housing the electronics mounted on the housing and of course the mirror itself. the service writer at the local dealership told me that he has seen more than a few mirrors come in like that, and that one was even leaking the fluid into the interior of the car. apparently there is a seal in the mirror that has ruptured and is now leaking air into the space between the glass plate and the mirror surface itself. the result of the "bubble" is that now the mirror refract and reflects bright light points (headlights at night or sun glare from windshields for example) into multiple spots so as to make the mirror nearly impossible to use under these conditions. i feel that bmw knows that this is a problem that they have with their mirrors and that this is definitely a safety issue with my wife's car now. i believe that if just the glass portion of the mirror were replaceable this would substantially reduce the cost of repair to the consumer. *tr
Complaint filed: 2003-12-02
Components: ELECTRICAL SYSTEM
my 1999 volvo s70 has failed to start after short trips. my wife had mentioned this previously, but two recent incidents made this report necessary.*ak the first incident was on the morning of 11/18/2003. after a 30-minute trip, i shut off the engine and left the car to gather papers for work. i left the car less than 5 minutes. when i tried to restart the car, there were lights in the dash and the fuel pump primed, but no ignition. there was no clicking, but it seemed that the car had power. car was towed to a volvo dealership for service. they found a weak battery, and replaced it. that apparently fixed the problem, and car was returned to me. the second incident was the following sunday, november23. drove the car to the local hardware store. i shut off engine, got out, and made my purchases. within fifteen minutes, i returned and tried to start the car. dash indicator lights came on, but no clicking. tried to start the car a few times, shifted into neutral to roll the car, still would not start. the car was towed and returned to the dealership. monday morning, tech at the dealership tried and it started immediately. they found no trouble, and asked to return my car. i have refused to accept the car until the trouble, however intermittent, is isolated, diagnosed, and corrected. i am currently driving a loaner car from the dealership. battery replacement does not fix this. may be a "dead spot" in the starter, which could explain why the car would start after some major motion (being towed, etc). may be issues with the charging system, to explain the weak battery in the first incident. could be a greater hazard for others who may be traveling, and find themselves stranded.
Complaint filed: 2001-01-09
Components: TIRES
firestone, steel tex original tires on a ford, e450, 1999. tire size lt225/75r16, dot a180pd07r. tires are showing signs of tread separation and cracking. *ak the firestone dealer offered to replace the failed tire for $50 based on tread life formula. *yh
Complaint filed: 1998-09-14
Components: SERVICE BRAKES, HYDRAULIC
break failure.
Complaint filed: 2007-02-20
Components: SUSPENSION,ENGINE AND ENGINE COOLING,TIRES
2003 nissan altima with a long list of problems customer has learned about several recalls and wants this matter to be reviewed**nar**cc three months after purchasing the vehicle, the vehicle needed new tires and an alignment. three months later the vehicle would not start. on another occasion, the vehicle began jerking and the indicator lights illuminated. the radiator was cracked and had to be replaced. the vehicle overheated again. the consumer was never told the ecm device had some relationship to the temperature of the engine/coolant and may have contributed to the vehicle overheating. *jb
Complaint filed: 2007-02-17
Components: POWER TRAIN
1996 mazda 626. *nm
Complaint filed: 2009-11-17
Components: ELECTRICAL SYSTEM
instrument panel malfunction has been a problem with my 2004 chevy impala for 3 yrs now. like everyone else, can't afford to get it fixed. in winter, the speedometer rarely works at all and the temperature gauge just goes wherever it wants. however, i have not had any problems with the gas gauge, but not saying that i won't. i really do believe that a recall should be made for this problem. *tr
Complaint filed: 2004-08-11
Components: POWER TRAIN
1. while driving at approximately 30 miles per hour, i experienced a sudden and immediate lost of power. the vehicle is a 2001 ford f-250 with the 4r100 transmission. 2. luckily traffic was light and i was able to egress to the side of the road without an accident. at another location or time, severe consequences could have occurred. 3. i had the vehicle towed to the local ford dealership for a diagnostic evaluation. the assessment from the dealer was that the intermediate one way clutch (mechanical diode style) had failed and the transmission required rebuilding or replacement. the dealer advised that this is a common problem with 2001 model 4r100 transmissions and mentioned a technical service bulletin had been issued. i found fords tsb-01-13-5 on the internet and discussed this with the dealership. the situation is that in july 2000 through march 2001 ford changed the design of the one-way clutch from the sprag design (in service since 1989 according to the dealer) to the new mechanical diode. by march of 2001 ford recognized that the new design was faulty and reverted back to the original sprag design. the service bulletin instructs dealers that in the event of a failure, to replace the mechanical diode with the sprag design. ford refused to accept any responsibility for the faulty design, part, or repairs. in fact the representative was somewhat nasty in my opinion. clearly this is defective engineering that impacts the drive train. there are a multitude of complaints on this issue. this situation applied to 4r100 transmissions installed in 2001 e series, excursions, expeditions, f-150's, all f series super duty's, and navigators. how many people have to be hurt, or potentially killed before ford will issue a recall and stand behind their defective design ? lastly, the purchase date is an estimate, as the vehicle is in the shop. *jb
Complaint filed: 2002-08-13
Components: ELECTRICAL SYSTEM
both tail light assemblies fill with water, causing lights to short out. seal around assembly is inadequate.*ak
Complaint filed: 1995-08-15
Components: SEAT BELTS
the automatic seat belt tightens on driver while driving. tt
Complaint filed: 2002-08-19
Components: UNKNOWN OR OTHER
i own a 1999 chrysler 300m.in february of 2001, i took my car to elkins chrysler in durham, nc, to have several things looked at before my car went out of warranty.everything was fixed with the exception of my dashboard. the service manager at the time said that he could not fix the dash under warranty because it looked like to him that the dash had been cut. i tried to convince the manager that there was no way that my dash had been cut, but that it was actually a manufactures defective. instead of chrysler backing their product and focusing on customer satisfaction, i was referred to a man who does vinyl and leather repair. i spent a hundred dollars out of my on pocket to have the split in my dash repaired. since that time i have had to live with a dash that was not very appealing to the eye.recently my dash has started to split again. it is along the same vertical axis as the first split, but about 6 inches higher. charles emanuele of elkins chrysler told me that the split is occurring in the seam of the dash where the passenger's side airbag would deploy. obviously there is a defect in the dash. again elkins chrysler refused to fix my vehicle, because now they said it was out of warranty. i then contacted chrysler's customer service department in michigan, again nothing but a lot of excuses and no one willing to really listen to my complaint. i am not trying to ask for something unreasonable, i am only asking chrysler to fix something that they should have fixed while the vehicle was under warranty. the defect in the dash is affecting the resale value of my car and i think there is a potential safety hazard now with the passenger's side air bag.*ak
Complaint filed: 2008-12-20
Components: EXTERIOR LIGHTING,EQUIPMENT
i can not get a replacement part for my 2004 saturn wagon. the tail light is broken, gm said the supplier quite making the part. the car is not legal to drive with a broken tail light. *tr thank you robert emanuel
Complaint filed: 2000-10-06
Components: SUSPENSION
while driving above 45 mph and making a stop vehicle goes to the left which may cause a crash. ford is aware of problem, but has no solution. *ak
Complaint filed: 2002-02-12
Components: SERVICE BRAKES, HYDRAULIC
abs light came on while driving 30 mph. after engine was shut off the abs pump kept running. *ak consumer had to pull abs fuse to get pump to shut off. *jb
Complaint filed: 2005-03-09
Components: VISIBILITY
while driving atany speed in rainy weather windshield wipers failed intermittently. dealership was notified, but did not resolve the problem. *ak
Complaint filed: 2004-01-15
Components: ENGINE AND ENGINE COOLING
heater/air conditioning switch does not work. the air conditioner will not come on at all. the rear heat blows cool air only. the heater is stuck on heat/defrost. this was a problem earlier with the van but was fixed under warranty. it has now acted up again. it started again at approx. the 70,000 km range. i could not check the air at this time since it was winter. are there any fixes in place the gm is taking care of. note: my address is not alabama but the province is saskatchewan. also the door handles are poor. rear one went and now the drivers side is broken. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2000-05-04
Components: ENGINE AND ENGINE COOLING
vehicle would be running rough would shake. took vehicle to dealership was informed by mechanic the jets on engine were plugged up. this was caused by the gasoline could be repaired.
Complaint filed: 2005-11-10
Components: SEAT BELTS
dt: the contact stated the rear seat belts no longer retracted. when she tried to use the seat belts they became stuck, and would not move nor retract enough to lock into the buckle. the dealer replaced the seat belt retractors. the seat belts were not covered under the warranty of the vehicle. *ak
Complaint filed: 2003-07-07
Components: VISIBILITY
consumer stated that while driving at 60mph passenger side window shattered. *ak
Complaint filed: 1996-09-10
Components: SUSPENSION,POWER TRAIN
while driving experienced sway bar bracket failure when fractured axel on rear right passenger side due to inadequate thickness of metal. *ak
Complaint filed: 2000-02-09
Components: FUEL SYSTEM, GASOLINE
recall 98v184000 chrysler/fuel injection leakage; dealer does not have parts to correct recall. parts are on back order. owner has contacted dealer twice and chrysler customer service department once. *ak
Complaint filed: 2004-12-16
Components: ENGINE AND ENGINE COOLING
vehicle was taken to dealer for the cam shaft sensor recall 04v357000 repairs. the part was replaced, and the check engine light was on again. *ak
Complaint filed: 2009-07-28
Components: TIRES
tl*the contact owns a 2000 dodge intrepid. the vehicle has dominator all season tires, size p225/75r15. while driving 65 mph, the contact heard a smacking noise coming from the rear of the vehicle. he pulled over and noticed that the rear driver's side tire had been separating and peeling off, leaving pieces of rubber in the middle of the road. he took the vehicle to a nearby gas station and had the tire replaced. the contact believes that the tire should not have separated so quickly and that a recall should be issued. the vin and dot number were unknown. the current and failure mileages were 89,000.
Complaint filed: 2012-09-18
Components: ENGINE
tl* the contact owns a 2002 ford expedition. the contact stated that the vehicle was parked and ignited in flames. the fire department was called to extinguish the fire. the vehicle was destroyed. there were no injuries. the fire department advised the contact that the fire originated from under the hood area but could not determine the exact cause of the failure. the vehicle was destroyed. the failure mileage was 110,000.
Complaint filed: 2007-03-20
Components: EQUIPMENT
there was a faulty amplifier for the bose system in the 2003 z for a few months. i have read a few articles about the poor quality amp that was installed ,and it seems that nissan was aware of this situation, but when i talking to the dealership,there was no recall, and it will be over $800 to replace. i believe that nissan should be held responsible for this malfunction, and should replace these amps. one of the channels was faulty, which caused the left side of the car to lose audio output. *ak
Complaint filed: 2001-06-01
Components: AIR BAGS
vehicle was involved in a left frontal collision with a 1997 lincoln, continintal impact of 35-40 mph. upon impact, which both air bags did not deploy. feel free to provide us with any further information concerning this matter. *ak
Complaint filed: 2006-03-17
Components: AIR BAGS
dt*: the contact stated while traveling 75 mph the vehicle swerved to the right and then over corrected. the vehicle went into a ditch, then flipped several times however, the airbags did not deploy. seat belts were in use and injuries were sustained. the vehicle was towed first to a wrecker service then it was taken to an insurance company. no inspection as to why the air bags did not deploy. the manufacturer has not been alerted. updated 04/06/06. *jb
Complaint filed: 2005-02-04
Components: AIR BAGS
2002 ford mustang air bags deployed when the vehicle hit a pothole.***no answer required***. *mr the vehicle bottomed out when it hit a pothole. there was no damage to the front bumper or any other part of the vehicle yet the air bags deployed. *nm
Complaint filed: 2013-09-29
Components: SERVICE BRAKES
brake line ruptured, all brake lines are corroded, i have never seen brake lines in this bad of a condition on a vehicle that is only 12 years old.chevy should own up to their cheapness and do safety recall. *tr
Complaint filed: 2002-09-02
Components: WHEELS
while driving, the right front tire fell off, causing damage to the vehicle, all 5 lug bolts were broken off, ohio traffic crash report. *slc
Complaint filed: 2004-10-18
Components: VISIBILITY
while parked in a driveway, without ignition running, on a rainy, 60-degree day, rear window exploded for no reason. luckily, there were no kids in the back seat or the driveway, as this could have been tragic. it was quite an explosion, as the largest piece of glass was the size of a silver dollar.*ak