vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2000-09-01
Components: TIRES
the tread separated from the belts. i have seen this on retreads but never new tires. it is as if you took a knife and cleanly separated the tread above the belt.( dot number: w2ep tire size: p175/70r14 )
Complaint filed: 2002-02-21
Components: AIR BAGS
consumer stated the cruise control does not function, due to a malfunction of the air bag and horn. *ak. consumer was informed that the problem is due to a defective clockspring causing the cruise control, and horn not to work. *jb
Complaint filed: 1999-03-11
Components: SUSPENSION
there is a loud "clunking noise" coming from the front end of the car on cold mornings. the car must be warmed up for approximately 15 minutes. if you start the car and go the noise occurs. when you turn the wheel to the left and right it clunks until the car is warmed up. we had the dealer check it out on two occassions. the first time they did not hear it because it was a fairly warm day. the second time, the car was dropped off the night before. we specified to them to start the car the first thing in the morning. when we checked with them to see if they started the car when we told them to, they said they did in the afternoon. they claim they still did not hear the noise. the car is still making the c lunking noise on cold mornings and sometimes if it is cold in the afternoon.
Complaint filed: 2012-03-08
Components: ELECTRICAL SYSTEM,VISIBILITY
was previously contacted by an "[xxx]" from washington, dc to retrieve the power window module that had caught fire. i was going to turn the part over to nhtsa. i am in dc at the us postal service hq on mon/wed/th. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 1994-11-18
Components: EXTERIOR LIGHTING
high beam lights are not bright enough, causing poor visibility/accident. *skd
Complaint filed: 1996-03-06
Components: SUSPENSION
front suspension tie rods failed. *sd
Complaint filed: 2002-05-03
Components: POWER TRAIN
transmission shifts from drive to neutral and into any gear while driving at any speed. vehicle has not been inspected by dealer.*ak
Complaint filed: 1995-02-21
Components: WHEELS
intermittent pulling and locking of left front wheel area. tt
Complaint filed: 2004-11-02
Components: SERVICE BRAKES, HYDRAULIC
your agency has contacted me twice, concerning a brake failure on my 1997 ford crown victoria. i have located the defective brake line that you inquired about, the piece that was cut out for the repairs. this number may be associated with my compliant ea03012. i just can not remember the gentlemans name that first called me. later an attorney called representing herself as being with your agency. please contact me again.*ak
Complaint filed: 2001-03-11
Components: STEERING
steering seems to be overly tight and hard to turn for power steering. no play at all in steering.*ak
Complaint filed: 2004-01-01
Components: EXTERIOR LIGHTING
i have a 2001 pontiac grand am. i recently became aware of a recall for this vehicle model and year having to do with hazard warning switches that are defective, causing turn signals/hazard lamps to become intermittent or inoperative (recall 03v327000, gm recall 03043). i had this intermittent turn signal problem with my vehicle, so i contacted gm and was informed that my vin number [xxx] is not part of the recall. i took the vehicle to my local pontiac dealer on 12-31-03 for a diagnostic and repair. they replaced the hazard switch. the summary on their invoice says: 44337 bad switch replace hasard switch 770.5. this seems to me to be the problem described in the recall, but since this vehicle vin number is not in the recall, i had to pay the cost of parts and labor to fix this problem ($89.16). i am submitting this information to you because of the safety issues involved and because it appears to be related to the recall mentioned above. thank you.*ak *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Complaint filed: 2005-06-23
Components: ELECTRICAL SYSTEM
dt: consumer states that she has had problems with the electrical system. she has had the vehicle in to the mechanic several times and the mechanic called a local ford dealer and inquired on recalls on the vehicle. at that time they were told there were two recalls, 01i009000 and 01v230000. consumer called the customer service department at ford and was told the recall had expired and she would have to pay for the recall work. *jb
Complaint filed: 2003-06-24
Components: POWER TRAIN
the vehicle was put into park, driver got out of the vehicle, and left the door open. the vehicle went into reverse, and hit the wall, and the driver's door came off. driver jumped back into the vehicle and applied the brakes. jeep, grand cherokee laredo ,1999. *ak
Complaint filed: 2010-05-25
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 jeep grand cherokee. the contact stated while driving at speeds of 25 mph, the vehicle stalled without warning. after several attempts, the contact was able to restart the vehicle. the dealer performed a diagnostic and discovered that the crankshaft position sensor had failed due to excessive moisture. the contact was able to locate nhtsa recall campaign id number 04v112000 (electrical system: starter assembly) and inquired with the manufacturer who advised the contact that his vin was not included in the recall. the vehicle was left in possession of the dealer who was replacing the crankshaft position sensor at the owner's expense. the vin was not available. the failure and current mileages were 123,000.
Complaint filed: 2007-09-24
Components: ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING
tl*the contact owns a 1999 ford taurus sho. while driving approximately 30 mph, the vehicle began to decelerate and black smoke rose from the engine. as the contact attempted to stop the vehicle, the exterior brake lights failed and nearly caused the vehicle to be rear ended. before he reached the freeway, the contact noticed fluid leaking from the vehicle. the dealer was called, but was unable to provide any assistance. the vin was unknown. the current and failure mileages were 126,000.
Complaint filed: 2001-03-15
Components: SERVICE BRAKES, HYDRAULIC
excessive effort needed to use brakes. there was a recall issued for brakes, and manufacturer performed service on vehicle; however, problem still exists. please provide any additional information/attachments. *ak
Complaint filed: 2001-04-04
Components: FUEL SYSTEM, GASOLINE
recall 98v-184 was performed 0n 16-feb-99, the fuel rail began to leak fuel again on 27-sep-00, the consumer feels the repair was not bone appropriately or that the replaced part itself had a similar defect, the consumer request reimbursement. nlm
Complaint filed: 1999-02-01
Components: ELECTRICAL SYSTEM
high power distribution center, feed stud damaged. yh
Complaint filed: 2001-03-29
Components: TIRES
original tires on a chevrolet, k3500, 2000, dot ad11doa449, ameri 500 tr lt245/7516m+s load range e. sidewalls developed large bubbles about 5 inches in diameter on two rear tires.*ak consumer states that four of the original general tires on vehicle have failed. *slc
Complaint filed: 2004-06-04
Components: TIRES
recall letter to replace front tire equipment. *mr 06/24/04 this is a congressional and has been sent to exec. sec. to be controlled. mec *sc *jb
Complaint filed: 1999-04-07
Components: SERVICE BRAKES, HYDRAULIC
this is the second ford pickup i have seen wher e the rear brake line rusted through. both times the line rusted through where it is in contact with the flexible metal sheath covering it. *ak
Complaint filed: 2004-01-15
Components: ENGINE AND ENGINE COOLING
2004 pilot has same starting problems as 2003. in cool/cold temperature engine will frequently not turn over on the first try. engine will crank but will not start. 2nd or 3rd attempt usually works. even when the engine has been driven and is completely warmed, the problem still occurs. honda suggests turning the key until just before the engine starts (dash test lights come on) and wait a few seconds, then try. this helps sometimes, but is a poor (and frequently ineffective) way to start the vehicle. this is a widespread problem among pilot owners that honda refuses to acknowledge or correct. *cb
Complaint filed: 2004-04-21
Components: STRUCTURE
dashboard has cracked on left and right side of passenger side airbag. *ak
Complaint filed: 2004-07-09
Components: SERVICE BRAKES, HYDRAULIC
the electronics in the abs system failed after 3.5 years. faulty electronics.*ak
Complaint filed: 2003-01-21
Components: FUEL SYSTEM, OTHER
the vehicle's gas gauge is inoperative. the gauge was reading full , but vehicle was out of gas. the dealership replaced a part(part unknown). please provide more details. ph
Complaint filed: 2003-09-12
Components: POWER TRAIN
problems with vehicle's transmission.*mr there is a noise when driving changes pitch with speeds. bearing noise from inside transmission.*ts
Complaint filed: 2010-02-23
Components: TIRES
1996 ford explorer accident due to tread separation. cw according to an eye witness statement, the driver of the vehicle crossed several lanes, struck a guardrail and went airborne and landed on it's roof. the witness stated two people were ejected from the vehicle. the driver of the vehicle eventually died. (lawyer wrote in on behalf of clients) *jb
Complaint filed: 1998-07-14
Components: SERVICE BRAKES, HYDRAULIC
at slow speed on four different occasions abs brakes growled and failed to hold with pedal going to the floor.
Complaint filed: 1998-09-28
Components: STRUCTURE
front bumper became grossly damaged by a preformed concrete parking barrier. driver has no way of knowing that the bumper is being damaged because the bumper never touches the barrier.
Complaint filed: 1994-09-18
Components: TIRES
tires fail to hold road/vehicle slips and slides at various speeds. *tw
Complaint filed: 2004-07-20
Components: FUEL SYSTEM, GASOLINE
the consumer stated the vehicle cut off when she made a stop. she also stated that sometimes the vehicle was hard to re-start. the vehicle was taken to the dealer on several occasions and was told that eventually the fuel injectors would have to be replaced. *jb
Complaint filed: 1996-02-23
Components: ELECTRICAL SYSTEM
fire started in dashboard while parked overnight. please describe details. *ak
Complaint filed: 2002-11-04
Components: SERVICE BRAKES, HYDRAULIC
while driving at normal speed, consumer states' applied brakes at a stop sign when the brake pedal went to the floor, resulting in a rear end collision. the insurance company stated brake line was split due to a defect in line. dealer has been contacted. please provide any further information. mr
Complaint filed: 1997-02-21
Components: SERVICE BRAKES, HYDRAULIC
when applying the abs brakes in a sudden stop at speeds of 20mph, the brakes failed to stop the vehicle, causing a collision. *ak
Complaint filed: 1998-05-07
Components: ELECTRICAL SYSTEM
distributor failed, causing stalling.
Complaint filed: 2007-03-30
Components: STRUCTURE
2004 lincoln aviator. consumer states that the liftgate cracked in the middle of the door. the crack is about as long as an index finger. upon inspection it was determined that the crack was stress and several panels had been replaced in the past. *mc *jb
Complaint filed: 2012-03-15
Components: ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS
srs light will not go off. *tr
Complaint filed: 1995-01-10
Components: SERVICE BRAKES, HYDRAULIC
abs brakes locked up due to dirt/pad wear. *ak
Complaint filed: 1998-06-26
Components: ENGINE AND ENGINE COOLING
crankshaft sensor failed one day after warranty expired.
Complaint filed: 2000-12-12
Components: TIRES
consumer replaced 5 firestone radial atx tires (p235/75r15) due to belt separation prior to recall 00t005, consumer is being denied reimbursement due to having the tires replaced prior to january of 2000, however is requesting reimbursement. *slc
Complaint filed: 2009-10-17
Components: STRUCTURE
i own a 2004 toyota sienna xle model. the sliding door cables plastic/rubber shield began to peel off and now the door won't close in automatic mode because it always sense resistance. i tried to disable the automatic mode and put the doors on manual mode, but it's nearly impossible to move this door as something seems to be stuck. did a search on the web and it seems like almost everyone is having this problem now that this model is getting to be 4-5 years old. some says to cut the cable in order to get the door to operate smoothly in manual mode. but i don't want to take the chance. toyota really should have a recall on this major design flaw and safety hazard. thank you. *tr
Complaint filed: 2001-08-06
Components: POWER TRAIN
the transmission slips out of gear while sitting in drive. though it has not caused any accidents because my foot is on the brake. the transmission also does not want to change gears while driving. the driver has to punch the gas and let the engine reach about 4 rpms before it will go to the next gear. taken to several transmission places and no one can figure out why this is happening. this problem has occurred since i bought the vehicle with about 60000 miles. i spoke with previous owner and it did the same thing. it has continuously gotten worse. i saw the special on tv and that is when i decided to proceed with my complaint.*ak
Complaint filed: 2004-01-13
Components: WHEELS
aluminum alloy tire rims: i own a 1998 chevrolet malibu, and the problem is with the rims. i am on my third purchased replacement rim for the vehicle. the problem is that when the tire goes through a chuck or pot hole in the road they are cracking, causing deflation of the tire. i feel that this is a problem since the dealership where i purchased the vehicle tells me that they have been replacing alot of these rims.
Complaint filed: 2004-11-25
Components: STEERING
vehicle taken to dealer for oil change november 21,2004. requested steering check because of popping noise in column. vehicle had been checked and repairs made on jan. 25, 2002 for similar condition pursuant to factory tsb. manner of repair has been updated, tsb 04-02-35-004, issued mar.,04. this is the third tsb issued regarding steering system. we feel "repair" is still under warranty and think recall be issued by simple nature of system involed.*ak
Complaint filed: 2005-05-07
Components: SUSPENSION,ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING,STRUCTURE,EQUIPMENT
numerous issues 1. heater core went out around 60,000 miles. 2. dexcool "gelled" and caused the above. 3. stereo has malfunctioned since 36,000 miles. 4. tie rod end wore out around 30,000 miles-took to dealership a couple of times and "they couldn't determine cause" of "noise and rattling". i took it to a tire company/service center and they fixed the problem. 5. numerous interior floodings-water comes in at the firewall and floods the interior carpet-has mold, and deterioration from it. 6. headlamps are yellow and nontransparent-the lights are not working properly because it can't shine through. 7. headlamp assemblies are holding water. 8. fog lamps went out right after purchasing the car and one of them burned the plastic assembly that holds it causing it to not work at all, disfigured now. 9. rear spoiler is not attached correctly and seems to be the cause of water entering the trunk lid.
Complaint filed: 1997-02-26
Components: ENGINE AND ENGINE COOLING
engine has caught on fire twice while traveling at highway speeds.
Complaint filed: 2010-02-24
Components: VEHICLE SPEED CONTROL
tl- the contact owned a 1980 toyota supra. while driving at speeds of under 55 mph, the contact was involved in a crash. she could not recall the events of or surrounding the crash, however the vehicle was destroyed. she suffered moderate injuries as well as slight memory loss. she did recall that months before the crash while using the cruise control at speeds of 50 mph, the vehicle abnormally accelerated to speeds of over 90 mph without intent. the failure mileages were approximatley 60,000. the vin was not available. *kmj
Complaint filed: 2004-06-04
Components: SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
while driving at any speed abs light appeared on the dashboard. consumer took the vehicle to the dealership for inspection. *ak the check engine soon had also come on. the consumer stated that the lights would come on intermittently, both at different times. *sc
Complaint filed: 2001-06-27
Components: FUEL SYSTEM, GASOLINE
consumer was traveling about 60mph on highway and vehicle stopped. he lifted hood up, and there was gasoline sprayed all inside of engine compartment. vehicle was towed to the dealership. *ak
Complaint filed: 1996-09-16
Components: INTERIOR LIGHTING
dash lights constantly dim while headlights are on. *ak
Complaint filed: 2007-01-02
Components: SEATS
tl* - the contact stated that on june 12 2006 while car was parked he attempted to lower the seat into the seat well, to do that he had to pull the seat back forward, and secure it with a strap. the contact stated that the seat weighed approximately 70 lbs. the contact couldn't get his hand out of the strap, and it took his hand down into the well, and the back of the seat severed the index finger of his right hand up to the knuckle. the contact stated that the strap on the back seat was the actual problem. the strap had a big red warning sign on the back strap, and that the strap was made longer every year. the contact stated that he has all information pertaining to this incident. he did not have a police report, but he had witnesses, medical reports and xrays. the contact stated that until this incident with the strap he was having difficulties with the vehicle. *ak updated 2/9/2007 - the consumer found out that the straps on the new models are long and there is warning label on the back of the seat, *nm
Complaint filed: 2002-08-05
Components: AIR BAGS
while driving at 35mph vehicle was hit from front and side in a collision, and none of the air bags deployed on impact.contacted dealer.*ak
Complaint filed: 2002-06-05
Components: ELECTRICAL SYSTEM
after inspection of vehicle, mechanic noticed that main ground wiring was hanging which could result in a short circuit or possible fire. *ak dealer found main ground cable disconnected. *tt
Complaint filed: 2001-07-23
Components: VISIBILITY
no summary listed for abov evehi cle. *ak
Complaint filed: 2009-08-12
Components: SUSPENSION
tl*the contact owns a 2002 jeep liberty. while driving 40 mph, the vehicle began to shake and vibrate through the steering wheel. the contact heard a lot of noise in the vehicle. through online research, the dealer found nhtsa campaign id number 09v119000, nhtsa action number ea08008 (suspension:front:control arm). the manufacturer stated that the vin was not included in the recall, although the failures were identical. the failure mileage was 110,000 and current mileage was 120,000. updated 09/14/09. *lj updated 09/15/09.*jb
Complaint filed: 2002-07-15
Components: FUEL SYSTEM, GASOLINE
the fuel line came loose at the fuel filter allowing the gas to be pumped out under the truck. although their was no fire it was a very dangerous situation as the fuel tank was empitied, with the fuel being sprayed all over the underneath of the truck, including the exhaust system. i fell this is an extreme safety hazard and should be a recall situation befor someone is seriously injured or dies from this defect.*ak
Complaint filed: 2000-08-08
Components: ENGINE AND ENGINE COOLING
rocker arms inside the motor have a hard chrome plating which has flaked off of three rockers, enhancing wear of the rockers and the camshaft lobes. this problem is well-known among ducati motorcycle owners, and if left unnoticed and unrepaired it could *ak
Complaint filed: 2011-08-18
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
my car will not unlock reliably via the remote control or the center unlock/lock button. i can't get into the car when this problem happens. the general module(gm5) is going bad and the car will only unlock when it feels like it. from what i understand this is a normal issue with my 2003 bmw 330i. hopefully bmw will file a recall on this item so i don't have to pay the $790 the dealership charges for this known problem. thanks [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) *kb
Complaint filed: 2009-02-16
Components: FUEL SYSTEM, GASOLINE
car can be parked for several hours or a few minutes and there is a strong odor of gas coming through the air vents, no leaks or spills of gas are present, only happens sporadically not every day or even every week it is really weird. service mechanic can find nothing wrong. this is a 2005 chevrolet impala. *tr
Complaint filed: 1999-12-21
Components: FUEL SYSTEM, OTHER
the gas guage inaccurately reads the amount of gas in the vehicle . manufacturer has been notified. *ak
Complaint filed: 1999-08-16
Components: VISIBILITY,VEHICLE SPEED CONTROL
speed control will disengage on it's own or will not engage at all, at any normal highway speed. windshield wiper, intermittent control fails to work at most settings and will usually only work at highest intermittent setting. sometimes it will not work on any setting, including low speed or high speed. if you cycle it off and on, or wiggle the level, it may resume working, but only at highest intermittent setting, or the low and high settings. failures occurs must often when the steering wheel is turned, or the turn signal lever/dimmer switch is operated. this is especially dangerous in moderate to heavy rain or snow, and when in heavy traffic. to say the least, my wife has screamed more than one time.
Complaint filed: 2009-02-12
Components: ELECTRICAL SYSTEM
both sets of keyless entry failed on the unlock operation. one set was used and failed in 2 years, the other set was then used and failed in two years. must have something wrong in the makeup of these keyless transmitter. everything works except the unlock. replacement quoted at $345. *tr
Complaint filed: 2011-04-08
Components: STRUCTURE
tl*the contact owns a 2001 toyota sequoia. the contact stated that after taking the vehicle in for routine maintenance, the mechanic advised him that there was a large amount of rust on the sub-frame. the vehicle was then taken to the dealer for a diagnosis and they also advised him that there was rust on the sub-frame, but his vehicle was not included in any recalls. the failure mileage was approximately 131,000. updated 11/23/11 *bf the consumer was informed the corrosion was a 100% consistent with the same corrosion areas of the toyota tundra. updated 03/13/12
Complaint filed: 2001-07-12
Components: SERVICE BRAKES, HYDRAULIC
while traveling 30-50mph on wet and dry road conditions consumer experienced brake failure with abs braking system on vehicle. problem statred at 47,000 miles. dealer has yet to be contacted. please provide further details.*ak
Complaint filed: 1999-08-31
Components: ELECTRICAL SYSTEM
horn buttons are too small and to hard to press, causing a safety hazard. dealer cannot fix defect. *ak *ml
Complaint filed: 1997-05-13
Components: SERVICE BRAKES, HYDRAULIC
when driving along, came to a stop light, started braking and suddenly there was a complete loss of brakes. road conditions wet, but not slippery. took vehicle in for repairs to two different dealers and they could not find anything wrong with the brakes. brake failure caused vehicle to run into the back of a another vehicle. *ak
Complaint filed: 2000-03-03
Components: VISIBILITY
ventilation system is design so badly that outside fumes always enter inside of vehicle. dealer stated that this was a normal ventilation system. please provide any further information. *ak
Complaint filed: 2006-03-14
Components: EXTERIOR LIGHTING
2004 colorado cruise control switch and brake lights was inoperable. mechanic replaced the faulty brake switch which took care of the problem at the time. *ts ***nar*** after the above repair the consumer was notified that the brake lights had failed again. he also noticed that the cruise control has also ceased to function. the vehicle was taken back tot he dealer to be inspected. again the problem was diagnosed as a faulty brake switch. the consumer was told by one of the dealer's staff that corrosion had built up between the connector and socket for the brake switch until an electrical current failed to exist between the two. the problem recurred two more times. *nm
Complaint filed: 2006-01-04
Components: ENGINE AND ENGINE COOLING
2003 vw passat suddenly began making engine noise and oil pressure warning came on. vw determined problem was sludge, and they cleaned the engine leaving a bill of $1900 plus that they are refusing to cover with manufacturers warranty unless i can produce oil chg receipts. i have done 2 of them myself and only have bank statements with credit card charges. the others, i have receipts for. they are still refusing to cover. this is a major widespread problem and their recommendations to change from regular oil to synthetic oil came in 2004, a year after i was following their previous instructions, etc. for a known issue, they should not be allowed to hold consumers hostage on a situation like this. i do my own oil chgs to save money. my 10k oil chg at vw was $110. i can do it for less then half of that amount. *nm
Complaint filed: 2002-08-21
Components: POWER TRAIN
left rear axle was making a clunking / clicking sound when engaged in t first gear. vehicle been to dealer on seven occasions, and they were unable to correct the problem. feel free to provide any further information.*ak
Complaint filed: 2001-07-16
Components: TIRES
motorcylcle has a speed wobble, which is unastable at approximately at 40 mph, the dealer says that front tire was the possible cause, consumer does not believe that it is the tire causing the problem, and if it is it should be replaced under warranty, but the warranty was refused by manufacturer.*yh
Complaint filed: 1996-04-26
Components: ELECTRICAL SYSTEM
an electrical short or shock in vehicle, caused the vehicle to catch on fire under the hood. please describe. *ak
Complaint filed: 2001-01-04
Components: SERVICE BRAKES, HYDRAULIC
brake repairs every 3000 miles. dealer cannot correct problem. 1. repaired: brake pads/turned rotors/brake shoes and drums; 2. brake shoes and drums; 3. left and right drums; rear wheel cylinders, and brake shoes. was told possible abs problem. 4. brake master cylinder leaking /proportional valve. 5. brake recall, was told did not need done, 6. rods and master cylinder and left front caliper. as soon as vehicle gets close to 3000 miles brakes start grinding. *ak
Complaint filed: 1999-01-11
Components: SEATS
consumer has been experiencing problems with seat tracks and anchors. when the driver slammed on brakes, back seat tilted up and the passenger was ejected into the air. as a result, the passenger jammed her head against the ceiling. the manufacturer has been contacted. on 2-door model. *ak
Complaint filed: 1998-06-29
Components: SERVICE BRAKES, HYDRAULIC
abs brake problems; 3 0r 4 times a day when applying the brakes, under normal braking situations, regualr road condtions, the pedal goes down to the floor broad and the abs does not kick in, resulting in extended stopping distance. vehicle has been to the dealer (6) times for brake problems. dealer admitted there was a problem with the abs, but could not rectify. on 5/12/98, driver was involved in a crash due to brake problems. *ak
Complaint filed: 2001-10-09
Components: STEERING,SUSPENSION
during yearly inspection mechanic noticed both front lower ball joints were broken. consumer failed state inspection due to this. *ak consumer states that the front right pitman arm was gone when he went back for inspection on the second time, consumer is requesting reimbursement. *jb
Complaint filed: 2005-11-28
Components: STRUCTURE,VEHICLE SPEED CONTROL
bought a 2004 chevorlet 2500hd used. one week after purchase the tailgate bezel trim piece was lost on the highway. then a few months later the speedometer dies on quits working, or works intemittently sometimes sticking. *nm
Complaint filed: 2004-02-15
Components: VISIBILITY
windshield wipers on 2001 chevrolet blazer fail to turn off when switch is moved to off position. after several attempts wipers will shut off but will stop in an upright position on the windshield. *ak
Complaint filed: 2001-06-11
Components: TIRES
while driving approximately 65 mph front right tire broke off truck and bounced away. vehicle than fell on right side and dragged until vechicle stopped. entire frame was destroyed.
Complaint filed: 1996-12-13
Components: SERVICE BRAKES, HYDRAULIC
while operating vehicle and attempting to apply brakes, there aren't any, but one near miss experienced. *ak
Complaint filed: 1999-01-15
Components: SUSPENSION,FUEL SYSTEM, GASOLINE
when driving at 10 mph and without prior warning heard knocking noise coming from the vehicle and the vehicle was jerking and vibrating. consumer lost power, and the fuel pump went out and the vehicle died while the consumer was driving. *ak
Complaint filed: 2004-08-13
Components: SUSPENSION
while driving left spring popped and punctured the tire, causing it to blow out. one year later the same incident happened with the right side. *ak
Complaint filed: 2000-10-02
Components: TIRES
tire underwent sudden and complete (360 deg.) tread separation at approx. 65 mph after having been driving about one hour at speeds of (60-70mph). weather was clear, temp (95-100deg.). tire was routinely inspected and kept inflated at factory recommended level of 35psi. tire had experienced no prior puncture or other damage. all four tires on the vehicle have been replaced and are in my possession and available for inspection.*ak (dot number: w273 tiresize: p265/75r16)
Complaint filed: 1999-07-22
Components: SERVICE BRAKES, HYDRAULIC
the brakes on this vehicle in my opinion do not work properly. i have numerous incidents where the truck fails to stop in a timely fashion or distance. one of these incidents has resulted in an accident where i rear ended a vehicle soon after i bought the truck. i have complained to the dealer and brought the truck to independent mechanics seeking resolution. the latest of these incidents occurred with my family in the truck and a car backed out and stopped forcing me to use two feet on the brake to try to stop the vehicle, if the car had not moved i would have definitely hit him. i believe this vehicle is unsafe . i have said as much in a satisfaction questionare to chevy and asked for a written response and have never received one. i am dismayed to not find my vehicle in the recall of gm vehicles. i am concerned for my safety and that of those around me when i am operating this vehicle. i hope the problem with this truck is resolved before someone is hurt. *ak
Complaint filed: 1995-01-20
Components: SUSPENSION
vehicle jerks when slowing down. *ak
Complaint filed: 2012-09-16
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
when i turn my car on the parking lights and front turn signals starting blinking really quick like strobing. i can turn my left turn signal on and it will blink inside hearing the normal ticking. if i turn my right turn signal on it the arrow on the inside blinks slower and makes no ticking sound.if i push on my brake the light work probably and the ticking sound on the right turn signal inside starts. if i put my emergency brake on it works properly. the strobing of the front outside parking lights stop. if i turn my parking light on and drive with them on everything works properly. i know this has something to do with the recall. it is effecting my car so bad that my radio display light blinks also. so it is getting feedback from this problem before i have a wreck. i am a single mother with 2 children. *tr
Complaint filed: 2003-02-10
Components: STEERING
for the second time in one year, our 1998 ford windstar (vin [xxx]) is in need of repair to correct a power steering fluid leak. i understand there are two service bulletins that have been issued on this defect (bc3150970219 and 0156). information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 1995-05-31
Components: WHEELS
wheels cracked prior to recall, causing accident/loss of control. (94v-041) *aw
Complaint filed: 2000-11-09
Components: AIR BAGS
while driving at 40-45 mph hit a soft spot on shoulder,vehicle spun out of control, hit mail box/ phone box/tree, and rolled over, comming to a stop in middle of road, upside down. airbags did not deploy. vehicle was totalled. *ak
Complaint filed: 2009-12-23
Components: STEERING
i have a 2005 chevy cobalt and while driving down i-26 my power steering alarm came on, and i no longer had power steering. i got the car off the highway and called the dealer. they told me that the entire steering column has to be replaced. *tr
Complaint filed: 2012-02-03
Components: AIR BAGS
the air bag light is on and it costs $90 to diagnose the problem. it's a problem that keeps coming back even after taking it to the dealership to get it fixed. the inspectors will fail the avalanche because they can't inspect a car with a service airbag light on, which is a problem. many people are having this same problem and gmc should fix it for free or recall it. *kb
Complaint filed: 2005-12-13
Components: ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
dt: the contact stated engine light illuminated intermittently and the rpm gauge was reading incorrectly, either very high or not reading at all when the same amount of pressure was applied to the accelerator pedal. also, the exhaust was glowing red underneath the vehicle. the contact took the vehicle to the dealership eight times, and they have been unable to diagnosis the problem. *ak
Complaint filed: 1995-05-11
Components: POWER TRAIN
clutch no longer has spring to return to original position; was replaced by a cable going directly to engine/housing. *ak
Complaint filed: 2000-05-24
Components: POWER TRAIN,STRUCTURE
hatchback rattles while driving. also when putting vehicle in drive , vehicle hesitates and stalls. *ak
Complaint filed: 1995-08-02
Components: ELECTRICAL SYSTEM
plastic half of ignition switch melted, causing short/spark, resulting in a fire. *ak
Complaint filed: 1996-12-23
Components: ENGINE AND ENGINE COOLING
while driving vehicle on highway driver noticed smoke coming from engine, when owner pulled vehicle over the engine burst into flames , the fire department had to put fire out twice because it had restarted after the first time they put it out. *ak
Complaint filed: 2000-10-09
Components: SERVICE BRAKES, HYDRAULIC
we purchased the vehicle 2/26/00 and had no apparent problems.beginning in may it developed an intermittent brake pulsation.it progressed quickly to a very steady and violent shaking everytime we applied the brakes.on7/29/00 we were driving and saw traffic slowing ahead and began to slow as well,traffic then proceeded and we did as well.we were never closer than 8-10 car lengths.traffic again slowed suddenly,we applied our brakes, they shook violently,we heard a squeal from the tires,and the brakes released,we then rear-ended the vehicle in front of us.the dealer and all applicable parties were notified of the occurrence,the body shop did not notice anything obvious with the brake system.once the body work was completed it was towed to ron tonkin dodge wher daimler/chrysler had arranged for an independent evaluation.they fond nothing in the computer and found nothing wrong with the brakes themselves(even the pulsation was gone).they released the vehicle to us.3-4 days later the truck resumed the pulsation the same way it did originally.we waited 10 days from the evaluation and took it to the dealer to have them test drive the vehicle to verify the problem.dave cordray the abs tech test drove the truck with me and felt the pulsation and said" thats not right".john geraci the sevice manager asked if it was safe and dave said if its his name on the repair order he wouldnt let us drive it.we were given a rental car.3 days later they called back and said the vehicle was fine and we could pick it up.john geraci explained that he drove the truck as well as the service advisor and said they felt a definite brake pulsation but they felt the same characteristic,to a much lesser degree, in the new vehicles they checked it against.john geraci checked with chrysler and they determined it was safe and operating safely and normally.when asked for a written copy of our conversation concerning what all parties had felt on the test drive,john geraci said that chrysler had said no
Complaint filed: 1998-04-13
Components: EQUIPMENT
c/d player failed.
Complaint filed: 2010-09-28
Components: SERVICE BRAKES, HYDRAULIC
tl*the contact owns a 2004 itasca sunrise. while driving approximately 25 mph, the brakes suddenly locked up and the vehicle would only move at a very low speed. the vehicle was driven to the contact's residence and parked. the contact stated that the vehicle was included in recall 09v110000 (service brakes, hydraulic) but when he attempted to call the manufacturer, he was unable to reach a representative. the contact called the authorized dealer who stated that the parts for repair were unavailable. the failure mileage was approximately 14,000.
Complaint filed: 2004-04-04
Components: TIRES
i own a 2002 newmar, kountry star motor home. on january 26, 2004 i received a recall letter from newmar for the 2 front tires - " carcass ply fatigue tire failure". they provided a number to call to arrange to get the front 2 tires replaced. i called the number and received a voice message that they would call me in one week! they did and i missed the call. i called again, same story, etc, etc. i finally had to take a trip in the motor home. the tires looked ok and their letter did not say to drive. ( note i have always kept the tire pressure at 105 lbs. and i have never overloaded the motor home which is what they claimed would cause the blow out. after driving only 100 miles on march 27, 2004 the right front tire blow out. i was traveling about 55 mph on 4 lane route, ;501 north of myrtle beach. i managed to slow down, pull off the pavement and stop without further incident. in addition to the entire side wall of the tire being gone the explosion blew off the front fiberglass panel of the motor home. after 6 hours, i was finally able to get a new tire and continue the trip. when i returned home and called newmar, they said they would not pay for replacing my tire or for repairing the motor home. my dealer got the same answer from them and from michelin. i could have been hurt and i certainly believe they should pay. i also think they should have a much tougher warning and staff up to get owners tires replaced more quickly! *nm
Complaint filed: 2002-09-27
Components: ENGINE AND ENGINE COOLING
consumer experienced vehicle shut down while driving. dealer contacted. *mr
Complaint filed: 2001-08-22
Components: AIR BAGS
took vehicle to dealer was told srs diagnostic unit has failed needs replaced estimate to replace will be $245.00 more cost me $68.00 just to diagnos i have noticed failure of air bags to deploy on 94 miata's this seams to be a problem. *ak
Complaint filed: 2010-07-30
Components: ENGINE AND ENGINE COOLING
ltr on behalf of, who suffered burns when their 2003 chevrolet tahoe caught fire while driving; they did not rec'd response to 3/23/10 ltr fwd to nhtsa; reply attn keith nelson/roseville ofc; es have no rec of prev correspond *tgw the fan motor did not shut off even though the engine was turned off and the key were not in the ignition. *jb
Complaint filed: 2003-04-07
Components: POWER TRAIN
transmission problems, when hot, the car has trouble shifting into reverse. i have found this to be a very common problem. here is one web page that has a few others comments about this issue. http://www.saturnfans.com/forums/showthread.php3?s=6cd490757521aedf4fcea59be2a5c456 threadid=17198 goto=nextnewest i have called local transmission shops and most have said this is a common problem. if it really is common why isn't saturn doing a recall or some sort of compensation for these hefty repair fees? *jb
Complaint filed: 2006-04-04
Components: ENGINE AND ENGINE COOLING
2001 honda crv engine valves misfired and burned in 2003 and again in 2006. repair appears costly and i believe this problem has been documented as a recurring issue amongst the 1999-2001 crv vehicles. i am dismayed to hear that this repair may cost $4400 and the honda dealer thus has quoted american honda as saying they will not pay. i understand that service bulletin 03-038 addresses this issue and i don't feel it is acceptable for the consumer to pay for this repair. *nm
Complaint filed: 1995-08-31
Components: FUEL SYSTEM, GASOLINE
plastic fuel lines hanging from underneath vehicle unprotected burst while driving. please describe details. tt
Complaint filed: 1999-08-26
Components: SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
i have been wanting to get rid of the car. but the odometer has been bothering me. i feel that we bought a new car with 206 miles on it, and we were actually sold a use dealer car with the miles turned back. i can send you a picture of the odometer. the car was manufactured 1987 we bought it nov 1988. the car was one year old with only 206 miles??? within weeks we had a severe brake problem. now that we look back at all the repairs we had we believe the miles have been turned back, because the repairs lasted the normal milage. timing belt 31,151- clutch, 34,211- water pump 39,459- oil leak finally stopped after they replaced the 'warped oil pan'(2000$ later). please check into this matter. i will not sell the car until i hear back from your organization.
Complaint filed: 2006-11-08
Components: VEHICLE SPEED CONTROL
dt*: the contact stated on three occasions, after the vehicle was driven for a short distance then turned off, and then turned on 15 minutes later, the vehicle accelerated uncontrollably after being put into drive. the engine had to be turned off to stop the acceleration. the vehicle was driven to the dealership, where the computer found no codes and the problem could not be duplicated. updated 12/12/2006 - the jeep is presently parked in the consumer's garaged because it is unsafe to drive. *nm
Complaint filed: 2007-03-07
Components: ELECTRICAL SYSTEM
my 2001 malibu suddenly would not start. the battery checked out okay, etc. it did not have any power at all. my husband removed the battery cables. upon replacing them the anti-theft light came on and the car still would not start. upon resetting the system, the anti-theft light went out and the car is running again. now i am concerned that the car will stop again on the interstate with my infant in the car.*jb
Complaint filed: 2003-01-10
Components: LATCHES/LOCKS/LINKAGES
on the 4-door model of the geo prizm lsi, the rear door latch/lock mechanisms fail, making the door un-operable from inside, or outside of the vehicle. should this failure occur as a result of a crash, the occupants of the backseats cannot exit the vehicle without having to crawl over the front seats (which may not be possible, based on the severity of the crash.). in my case, the two, separate failures were not the result of accidents, but both rear door mechanisms did fail (at different occasions.), which resulted in loss of ability to use the back seats for occupant usage in the method designed/intended. according to the dealership's service center (superstition springs toyota, mesa, az), the electrical solonoid that controls the lock mechanism can fail, causing the loss of operability (at a cost of $300 to replace), and requires replacement of the entire lock/latch mechanism. the same mechanism is also used on the front doors, as well.
Complaint filed: 2000-01-24
Components: VISIBILITY
was driving down on highway at approximately 55mph when the sun roof exploded. there was no prior warning that this would happen. the temperature inside outside vehicle did not change. nothing hit the sunroof. wasn't closing or opening the sun roof when it shattered. *ak
Complaint filed: 1997-11-05
Components: STRUCTURE
slider door will not close properly/ alignment linkage failure replaced. mjs
Complaint filed: 2000-09-04
Components: TIRES
while driving, the tread separated from six different firestone atx tires within 20,000 miles. this always occured on a highway in texas. the dates were 10/96, 10/96, 5/97, 12/98, 3/99, 6/99.( dot number: tire size: 321150r15 )
Complaint filed: 2000-08-04
Components: TIRES
i thought i should give you my information to add to the recent investigation into firestone tires. my firestone wilderness tire malfunctioned, cauding my ford explorer sport ot spin out of control, hit the curn on the opposite side of the street, and flip over. the car has been totalled by my insurance company. *ak( dot number: tire size: at )
Complaint filed: 2002-04-23
Components: AIR BAGS
while driving 45 mph and without warning another vehicle made an illegal turn in front of consumer's vehicle resulting in front end of consumers vehicle being smashed head-on, resulting in air bags not deploying/ causing minor injuries.*ak *yh
Complaint filed: 2007-03-15
Components: SUSPENSION
left rear coil spring is broken, causing safety concern regarding possible tearing of tire by broken spring. this exact situation caused a recall by ford of front springs but they refuse to extend to rears. *jb
Complaint filed: 2008-07-17
Components: TIRES
tire separation - of 4 tires with the same dot 3 either show signs of separation or separated and caused an accident.*tr
Complaint filed: 1994-12-05
Components: VEHICLE SPEED CONTROL
accelerator pedal stuck, causing sudden acceleration 4 times, once resulting in an accident/injuries. *ak
Complaint filed: 2004-01-15
Components: STEERING,SUSPENSION
the mileage on my focus was 47000 km and the cost was $5500.00. the date was july but i am at work and not sure of exactly what day. my focus was making a clunking sound similar in nature to traction control kicking in. it was in to be serviced on a friday and they said they could not repeat the sound. also at that time it was having regular maintenance tire rotation and oil change. on the following tuesday driving in the town i live in (luckily the speed limit is only 30 km/hr) i experienced the steering wheel pull to the right and i had hit a parked car. had i been on the highway me and my 2 children would have been a fatality. the cost qouted to you of 5500.00 is not including the cost to fix the other vehicle. as well ford motor co. is taking no responsilbilty whatsoever and i need proof to get my insurance co to find fault to someone other than myself.
Complaint filed: 1998-07-07
Components: STRUCTURE
paint is peeling off of vehicle.
Complaint filed: 2005-01-05
Components: STRUCTURE
vehicle had large amounts of paint tearing down from it. vehicle was taken to a paint shop to get repainted, but problem recurred. *ak the consumer stated that there is no way to stop the paint from peeling. *tc
Complaint filed: 2009-07-08
Components: SERVICE BRAKES, HYDRAULIC
complete brake failure. pedal went to the floor and car would not stop. i used the emergency brake to safely stop the vehicle. this happened once before about three years ago and a repair center was unable to duplicate. brake master cylinder failed and needed to be replaced. *tr
Complaint filed: 1995-08-14
Components: SERVICE BRAKES, HYDRAULIC
accident due to brake pedal failure prior to recall. (94v129000). *dsh
Complaint filed: 1999-02-03
Components: VISIBILITY
while driving driver's side exterior mirrior is loose inside the case. when consumer looks into it, it gives a reflection of more than one object from shaking. dealer has been contacted. *ak
Complaint filed: 2009-11-08
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
headlights intermittently 'flash' for a second during first 5-10 minutes of driving. have replaced alternator and idler pulley. gm suggests letting vehicle idle 1+ minute after start before engaging gear; this sometimes works. dangerous and distracting to other motorists, as it appears to them like my vehicle is flashing its highbeams. *tr
Complaint filed: 2004-01-30
Components: ENGINE AND ENGINE COOLING
while driving warning indicators on the dashboard illuminated. vehicle was towed to the dealer, who determined that crank pulley wore out, and replaced the crankshaft assembly. *ak