vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2002-12-18
Components: SUSPENSION,POWER TRAIN
brought truck to toyota service for 5000 mile service reported auto trans jump in gear shift from 1st to second (mechanic said needed new transmission, after leaving service station noticed truck wasn't driving properly brought truck back mechanic said needs new front shock and rear shock. now it did not need new transmission even though it still jumps from gear to gear.
Complaint filed: 1997-09-30
Components: AIR BAGS
consumer's wife was driving at approx 25 mph hit pothole , no damage to vehicle or wheels. both driver's and passenger's air bags deployed, causing passenger to break his thumb. seat belts were worn at the time. *ak
Complaint filed: 2010-02-12
Components: VISIBILITY
while driving with defrosters on, the heat suddenly turns to cold and does not defrost the windshield. was told by dealer that blend doors were defective and the dashboard had to be removed. this started happening about 6 months after i bought the car. this is a definite safety hazard since you can't de-ice the windshield while driving. i feel the manufacturer should make the needed repairs at no cost to the customer since this is very hazardous. *tr
Complaint filed: 2002-02-11
Components: SEAT BELTS
consumer stated that the left front seat buckle failed. *yd
Complaint filed: 2009-12-09
Components: POWER TRAIN
automatic transmission failure. every 20,000 miles trans falls apart. *tr
Complaint filed: 1995-04-24
Components: STEERING
inner tie rods failed, causing vehicle to pull to one side after recall repairs (95v-013). *ak
Complaint filed: 1997-05-12
Components: TIRES
left rear tire coming apart.
Complaint filed: 2004-12-13
Components: SUSPENSION
a loud knocking was heard coming from rear. consumer took vehicle to the dealer, and mechanic determined that both front d upper and lower ball joints needed to be replaced due to corrosion. *ak
Complaint filed: 2007-02-12
Components: STEERING
tl* - the contact owns a 2004 gmc envoy xuv. the contact purchased the vehicle in 12/04, and had a warranty for 3 years. the contact stated that in december 2006 the vehicle was in a rear end crash. the contact took the vehicle to be repaired in december 2006, and the repairs have not been made to date because of unavailable parts. the contact wanted the vehicle to be either repaired or repurchased. an agreement was reached with the manufacturer to repurchase the vehicle. the contact and manufacturer were supposed to go to settlement on february 9, 2007, and the manufacturer has not responded to the contact since he signed the settlement agreement and faxed it back to them on february 5, 2007. the contact stated that gmcwas not in compliancewith the agreement by not having the parts to repair the vehicle. the bodyshop wont release the vehicle because it waw part of a safety issue, and they were waiting on the parts to complete the repair. the current and failure milage were 22000.*ak
Complaint filed: 2003-03-20
Components: POWER TRAIN
when changing the vehicles gears the consumer noticed the vehicle would only go forward and not reverse due to a burned out clutch. *nlm
Complaint filed: 2003-01-30
Components: UNKNOWN OR OTHER
- defective high pressure transission line - defective crimp - hose separated from metal tube, causing severe fire damage in engine compartment
Complaint filed: 2010-09-29
Components: SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM
have had "traction control" problems for 2 years. was told many things could cause this. now driving with no traction control and no abs, just regular brakes. have replaced hubs and brakes. have to file for waiver for inspection. will try replacing abs pump next if can ever afford such a big repair. dangerous issue. *tr
Complaint filed: 2008-05-14
Components: STEERING
steering system makes popping noises when turning either way. dealer can't figure out what's wrong. *tr
Complaint filed: 2003-03-06
Components: ENGINE AND ENGINE COOLING
the vehicle stalled without warning, and it was difficult to restart the vehicle.*jb
Complaint filed: 1995-03-20
Components: STRUCTURE
power doors locked during accident. *skd
Complaint filed: 2007-04-23
Components: ELECTRICAL SYSTEM
not long after i first purchased my 2003 pt cruiser on new year's eve, 2002, the engine light started coming on. each time, i took it to the dealer, and each time, it was determined nothing was wrong. after the fourth time, i was ready to see about having it classified as a lemon if it happened one more time, but it didn't, until recently. in january 2007, i believe, i took it in for the same problem. dealer said nothing wrong. in march, i took it in and dealer determined the source of the problem was powertrain control module, which was replaced at no charge. by then, another symptom was that all of the instrument panel lights would come on intermittently. also intermittently, it would start, run for 5 seconds and die. if i disconnected the battery to reset the computer, it would start. one week, i had it towed in because it wouldn't start. i didn't reset the computer, because i wanted them to see the problem, but it started for the dealer, and they determined nothing was wrong. after protesting that the problem was not resolved, dealer agreed to take it in today, and now they tell me the problem is a defective instrument cluster, but they can't guarantee, after it's installed, that it will fix the problem. my complaint is that engine light started coming on years ago, and developed into the issue today, without being repaired. also, a message appeared on the odometer that said "no bus." *jb
Complaint filed: 2005-06-02
Components: POWER TRAIN
dt: when traveling at a slow speed the car bucks. one feels like in a mix master. it doesn't run smoothly. took it ito dealer, and they said it was bad oil, had the oil changed, drove fine for 1 month and started up again. *ak
Complaint filed: 2000-04-06
Components: POWER TRAIN
the vehicle will freely roll backwards or forward when foot is removed from brake and the transmission is in a drive gear. even slight inclines will cause the vehicle to roll, but a steep incline can become a serious safety issue, since the car will freely roll, exactly the same way a vehicle with a manual transmission would roll when taken out of gear. unfortunately, drivers who use automatics expect the transmission to hold the vehicle, at least partially, when on an incline. it is typical to use one foot to move from the brake to the throttle, but on steep inclines, the vehicle will roll so quickly that using two feet is often necessary (one for brake, one for throttle) when moving off a stop. obvious safety issues are: vehicle rolling into someone, vehicle rolling into an object or another vehicle, unnecessary airbag deployment, and driver disorientation resulting from the equipment not working as expected, with possible resulting accident. dealer says this condition is considered normal, but i have driven many vehicles with automatic transmissions and have never had one respond in this manner, at least to this degree. this leads me to believe that there is actually a design defect, and at the very least, general motors should inform buyers that these vehicles respond differently than others. one reason why i purchased this vehicle is for its safety test results, but this problem makes me concerned that the vehicle is actually unsafe for my wife to drive under certain circumstances-she has already told me that she will not drive in downtown seattle (steep streets) with the vehicle. she is not a highly skilled driver, and operating the car on inclines without exercising extra caution, or using two feet (which requires additional skill) could easily cause an accident. additional comments for nhtsa: please please please give us a window longer than 70 characters to type in. please also increase the field size on the "summary"whenviewingcomplaintdatabase
Complaint filed: 2000-10-11
Components: STRUCTURE
when jacking vehicle to change a tire, the back of the vehicle raises as well as the front. *slc
Complaint filed: 1995-06-09
Components: STRUCTURE
owner has noticed when hitting bump or abnormal road conditions, warning chime starts and rear light illuminates erratic. please describe details. tt
Complaint filed: 2004-11-09
Components: POWER TRAIN
the vehicle jumps out of gear, and sometimes sticks. transmission is defective. dealer stated that he could not find the problem.*ak *tc
Complaint filed: 2000-06-23
Components: INTERIOR LIGHTING
vehicle was parked. when consumer approached vehicle windows were fogged up, and consumer couldn't see that vehicle was on fire. fire department came and extinguished the fire. firemen told consumer that fire started from dome light faulty wiring. locked doors would not open, someone could have been trapped inside. *ak *ml
Complaint filed: 2000-01-27
Components: ENGINE AND ENGINE COOLING
gasket failed. yh
Complaint filed: 2004-12-01
Components: AIR BAGS
the air bag light stayed on. as a result, the horn did not work. a recall for the clock spring was issued, however, this vehicle's year was not included. consumer stated vehicle was unable to pass inspection. *ak *nm
Complaint filed: 2003-11-24
Components: EXTERIOR LIGHTING
the turn signals and hazards lights worked intermittently. the dealer has been contacted. please describe further. *jb
Complaint filed: 2009-05-10
Components: ENGINE AND ENGINE COOLING
2002 nissan sentra, 73000 miles. i bought the car used- and have pumped out less than 800 miles before this problem happened to me. basically, the car stalls out, has low acceleration before parking. here's the kicker- this problem happens every week. but not everyday. i took this car to the bfit a local car university- who looked at the car inside and out. they noted that i should replace the mast air head for $600 which i did. but less than a day later- same problem. the car stalls out. i decided then i needed to take it to nissan dealership. they told me the same thing. i need a new mast-head! i told them i have a new masthead- and they said they will just "clear out the computer codes." guess what? a week later the car stalled in the middle of downtown boston traffic. the beauty of the problem, the problem goes away if you turn off and turn back the machine on. i took it back to the dealership and at this point, they do not know what is wrong with it as they kept it the dealership for 1 and a half weeks. but i know the problem: http://www.activetuning.com/blog2/2006/02/28/nissan-altima-crank-sensor-recall-being-reviewed/ help== a national recall must occur before someone gets hurt. *tr
Complaint filed: 2002-02-28
Components: SERVICE BRAKES, HYDRAULIC
brake rotors and pads failed. *tt
Complaint filed: 1996-04-08
Components: SERVICE BRAKES, HYDRAULIC
while driving, noticed abs light appeared, then made attempt to slow/stop, hit patch of ice, brakes locked, sled into oncoming traffic and was hit. *ak
Complaint filed: 2008-03-18
Components: AIR BAGS
2001 lincoln town car air bags failed to deploy in an accident. consumer states that the vehicle was totaled and the air bags did not deploy in the accident. *kb
Complaint filed: 1998-11-20
Components: POWER TRAIN
'slopecontrol' causes the car to downshift any time the brakes are applied on a slope of a certain pitch. this is an acceptable feature at speeds below 40 mph, but at freeway speeds the car reacts violently and decellerates to an unsafe speed with little or no warning to following traffic. subaru is not advertising this feature and the car was sold to us with no disclosure concerning 'slopecontrol'. we have narrowly escaped two rear-end collisions and are selling the car back at a loss to purchase a safer stick shift.
Complaint filed: 2009-09-03
Components: ENGINE AND ENGINE COOLING
2000 saturn ls timing chain failure. engine noise from right front, dealer removed valve cover found piece of top chain guide missing. dealer removed front cover and found chain to have excessive play. replaced timing chain, guides and tensioner assembly cost of $846.68 and later discovered no recall has been made other then with thousands of complaints of saturn ls and l-series sedans and wagons with bad timing chains and noise the only way to notice it failing is if you really pay attention to the car and the noise and can remain unnoticed to average owner and premature engine failure to result. timing chain replaced at 72550 miles. *tr
Complaint filed: 2003-03-27
Components: LATCHES/LOCKS/LINKAGES
the doors automatically locked by themselves. *jb
Complaint filed: 2002-06-04
Components: SUSPENSION
rear leaf spring broke while driving. dealer repaired vehicle. please provide further information. *ak
Complaint filed: 2009-12-07
Components: FUEL SYSTEM, GASOLINE
failure/rusting of the fuel pump supply line and return line. this is part of the fuel pump assembly located in the fuel tank itself. upon inspection after removing the tank from vehicle, the fuel pump lines were found to be rusted through. this was discovered after noticing a fuel odor, and upon further investigation, saw fuel gushing from the tank while the engine was running. fuel was coming out at such a rate as to be a great danger to anyone around, and there was enough that if it occurred while waiting at a long traffic light or traffic jam, could have very easily resulted in a massive fire and subsequent damage, possibly deaths. the fuel tank is under the vehicle, just behind the seating areas, on the drivers side. the resulting fire may prevent the driver and drivers side rear passenger from escaping. i have kept the fuel pump and although the metal lines?tubes coming out the top of the pump were damaged in the process of removing the fuel lines that were attached, you can nevertheless see that these lines were totally rusted and are an accident waiting to happen. *tr
Complaint filed: 1995-03-03
Components: STRUCTURE
the sliding door bolt came off . tt
Complaint filed: 2002-04-22
Components: SERVICE BRAKES, HYDRAULIC
while traveling on highway, without prior warning, brake pedal went all the down to the floor. dealership was aware of problem. *ak at 10-15 mph on wet road the brakes locked up and the vehicle skidded colliding with another vehicle. there were no injuries. *yh
Complaint filed: 2005-07-14
Components: SERVICE BRAKES, AIR
normal driving in summer when my 1999 land rover discovery ii's abs and traction control warning lights illuminated and stayed on. two days later those lights were joined by the hill decent warning light as well. i took it to my local mechanic who did not have the proper tool to diagnose the problem - brake system was bled but the lights still remain. i have an appointment w/the dealer next month but until then i have no use of the abs system which controls several functions on the vehicle. i have had the abs recall work performed on my land rover during the summer of 1993, i don't know if this is related to that recall or not.
Complaint filed: 2004-09-14
Components: ELECTRICAL SYSTEM
while driving at night or day the interior lights would come on and off intermittently. the driver was able to drive it to the dealer for inspection. the mechanic can not duplicate the problem. please fill in additional information.
Complaint filed: 2009-02-17
Components: STRUCTURE
water problems: 1) water draining from windows into interior soaking floorboards. this is due to the rubber caulking that attaches a plastic sheet on the inside of the doors that diverts the water down the door panel. the caulking ultimately fails. out of warranty, i took off the interior door panel and re-caulked the plastic sheeting with silicone. it has solved this problem, at least for now. 2) trunk. still leaks. have unplugged the weep holes in the trunk lid, which has lessened the problem. *tr
Complaint filed: 2002-05-15
Components: SERVICE BRAKES, HYDRAULIC
consumer applied brakes at 60-65 mph, pedal went to the floor, no braking action. this resulted in a frontal collision, no injuries, vehicle was totalled.*ak
Complaint filed: 2000-08-14
Components: SERVICE BRAKES, HYDRAULIC
when applying brakes vehicle will shake violently. brake pads are not wearning out, but rotors keep failing. rotors have been replaced 4 times ,defect keeps reoccurring. *ak
Complaint filed: 2000-11-20
Components: POWER TRAIN,AIR BAGS
while driving 10 mph consumer hit island curb in parking lot, airbag deployed, breaking consumer's arm. while being towed to dealer transmission was damaged, resulting in a total loss of vehicle.please add additional information and vin number.*ak
Complaint filed: 2010-10-22
Components: POWER TRAIN
our money vs. honda transmission defect and their responsibilities. *tr
Complaint filed: 1999-11-29
Components: SEAT BELTS
seat belts on the driver's side failed to work properly. would act independently, releasing on its own while driving. tried to exit vehicle after stopping, seat belt would not release. been to dealership informed by mechanic not under warranty would not repair. *ak
Complaint filed: 2005-02-09
Components: ELECTRICAL SYSTEM
the ignition switch is not turning when the key is inserted, preventing the vehicle from turning on. manufacturer was informed by owner.*ak
Complaint filed: 2010-01-01
Components: LATCHES/LOCKS/LINKAGES
2002 ford explorer door locks will not function properly in freezing weather, doors pop open while driving! *tr
Complaint filed: 1995-07-24
Components: POWER TRAIN
transmission downshifts violently, then shifts back into higher gear with a violent jerk, causing temporary loss of control. *dsh
Complaint filed: 2006-05-27
Components: FUEL SYSTEM, GASOLINE
i drove my car to work on thursday. after work while i was driving home, i smelled gas. when i got home the car was smoking underneath the hood. my son almost opened the hood to check the smoke; he burned his finger. a passerby told him not to open it because it was on fire. my son called 911. i don't know how or why the fire started, but it started underneath the hood. i have had this car for 5 years. i have never had any problems. can you tell me if there are any recalls for the 93 lexus, ls 400. i noticed a recall for the 95, where a fire can start underneath the hood. is my year fine. the car is totaled. *nm
Complaint filed: 2012-10-10
Components: SERVICE BRAKES
brakes failed due to burst line to rear axle; little or no stopping power from front brakes; emergency brake worked for a few minutes but no longer after couple of miles to my driveway. disassembly revealed e-brake pads had crumbled away inside rear rotors; and all 5 brake lines coming out of abs unit will need to be replaced, not just rear. fyi i have owned in excess of 20 g.m. trucks, but none ever as bad as this on brake lines. daughter in truck with me- this could have turned out very badly. truck unusable until all lines are fixed- very difficult due to positioning of lines ( i have done many brake lines- on much older trucks). thanks. *tr
Complaint filed: 2003-12-11
Components: FUEL SYSTEM, GASOLINE
when traveling on 294 expressway,when stoping to pay tow car died out and wounld not restart. towed attenndent smelled fuel coming from car tow to satern of elmhurst were tect noted fuel line under vehicle was broken due to impact damage to fuel coupling.*ak
Complaint filed: 2004-08-12
Components: SEAT BELTS
the consumer noticed that the passenger seat belt did not retract properly. while pulling the seat belt it broke. the vehicle was taken to the dealer for inspection and the mechanic determined that the retractor needed to be replaced. *ak *sc
Complaint filed: 2004-01-28
Components: SERVICE BRAKES, HYDRAULIC
on a maintained dirt county road the brakes on my 1997 jeep wrangler failed to stop my car causing a rear end collision with another car.i could feel the pulsing of the abs brakes but the car refused to slow down,it pulled me into the car infront of me. *ak
Complaint filed: 2001-10-31
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
fuel injection flawed. motorcycle will surge forward when approaching a stop for no apperant reason. also the throttle travel is very short making acceleration control very dificult. the local cannondale dealer says this is common on 2001s and cannondale has developed a new fuel injection which cures this for the 2002 models. standard policy of dirt bike dealers is to not allow test rides as this creates a used bike for them. how is one to know of these problems up front?
Complaint filed: 2005-09-13
Components: SUSPENSION
1993 gmc safari all wheel drive 7-passenger standard wheel base van with 42" torsion bar front springs and 182,000 miles. the driver's side front torsion spring broke inside the adjuster sleeve at the frame crossmember, dropping the driver's side onto the frame. while this failure occurred while the vehicle was parked, just three days before i had used the van to take a trip with my family on the interstate at 70 mph. a failure here would have been catastrophic. i was informed by the dealer that the original spring design was no longer available, and the updated version could only be sold in pairs(both sides). it seems to me that if such a critical component as the front springs are so unreliable as to require a complete re-design, that a recall is in order. *jb
Complaint filed: 1995-03-16
Components: VEHICLE SPEED CONTROL
cruise control intermittently disengages while driving. tt
Complaint filed: 2007-04-20
Components: ENGINE AND ENGINE COOLING
the crankshaft position sensor is faulty. i don't understand how hyundai can have a recall for this item in their kia optimas and santa fe 2.5l v-6 engines, but not in the 2.5l v-6 sonatas. the least of the problems is difficulty starting, which seems to be the culmination of the problem. the beginning of the problem is the loss of power and stalling, incredibly dangerous while on the highway traveling at 60 mph and without warning the car loses power. last year i spent over $500 for a tune up and spark plug wires. the check engine just came on today after having trouble getting started and had it diagnosed as a p0335 crankshaft position sensor a circuit malfunction. i called several dealerships and the repair is in excess of $400 for labor plus parts. *jb
Complaint filed: 1995-05-12
Components: STEERING
steering wheel bolts that screws in the wheel are loose. tt
Complaint filed: 1999-07-30
Components: SERVICE BRAKES, HYDRAULIC
front and rear brake rotors and drums are rusted,cause unknown. please give any further details. *ak
Complaint filed: 1999-01-25
Components: POWER TRAIN
while driving and attempting to accelerate the vehicle would shut down and transmission would quit pulling. then without any warning it would repair itself, but would jerk in the process. dealer and manufacturer have been notified. *ak
Complaint filed: 2005-11-02
Components: STEERING,POWER TRAIN
dt:the contact stated there was recall (nhtsa 05v389000/toyota ssc 50n) on the steering , but the dealership left fice grips marks all over the tie rod assembly. he stated it looked as if they put old parts back onto the vehicle to correct the problem. also, the dealership broke the cv boot. the manufacturer would not provide him with any assistance on this matter. *ak
Complaint filed: 2001-05-18
Components: UNKNOWN OR OTHER
cup holder turned off by top of middle finger, just by touching it. rental company was notified. feel free to provide us with any further details on this matter. *ak
Complaint filed: 2008-05-15
Components: STRUCTURE
i purchased my 1997 toyota tacoma in 2003. although this truck was in an accident it was completely restored, inspected and issued a pennsylvania reconstructed title. it is important to note that the frame was not damaged in the accident. in late, march of 2008 i heard about the frame problem and took this truck to allegheny toyota, the local dealer, for an inspection of the frame. the frame was checked for corrosion and i was not permitted to take it off the lot as it was unsafe to drive. on april 9th, i received a call from the toyota company telling me that the car didn't qualify for the customer support program because of the reconstructed title. knowing the frame was unsafe i was told to pick up the truck and until the frame is repaired it is not road worthy. my complaint is that toyota has full knowledge that the frame is faulty due to excessive rust corrosion but refuses to cover the vehicle solely because of the reconstructed title. if it weren't for the rusted frame this truck would still be in service. at this point i'm afraid to drive it and don't believe i should have to pay for a repair to a problem that toyota admits to knowing but are selectively trying to avoid for this vehicle. the reconstructed title has nothing to do with the excessive rust corrosion of the frame and i would expect them to cover this vehicle under the customer support program. *tr
Complaint filed: 2009-09-15
Components: POWER TRAIN
my 2002 honda accord lx is at 110k miles. i am having transmission problems. it is an automatic transmission. it never happened before nor did it have a minor problem leading to it. it just all of a sudden this year, 2009, started to jerk between stop and goes, slips out of gear and decelerates, it drops gears when slowing to a stop. i am afraid to pull out of traffic when i know i have enough time and space to pull out due to my car jerking. and also afraid of stopping at red lights and stop signs knowing that my car will jerk, slip, and go then decelerate. i have replaced my timing belt, fan belt, water pump, transmission fluid flushed and refilled, engine oil, oil pan and gasket, spark plugs. i have done all the necessary replacements for my car at 100k mile mark. and i was told if you keep the maintenance my car will always run like new. and it had run like new until this summer when my car started to jerk, slip, shift in and out of gear, and decelerate for no reason. i am not very happy after all the money, time and effort i put in this car and especially for it to suddenly not drive correctly. *tr
Complaint filed: 1999-04-25
Components: STRUCTURE
i have noticed a number of mpv vans on the road with the same flaking paint on the hood.*ak
Complaint filed: 2000-01-24
Components: FUEL SYSTEM, GASOLINE
i own a 1996 bmw m3. four times since it was new the fuel gauge has failed, and each time fuel senders were replaced to get it working again. as you'll see, the problem is widespread among bmws, but only in california, and bmw can't or won't solve the problem. my dealership's service manager (larry gordon) told me that the problem is well known to bmw dealership service managers, because they have complained to bmw about it repeatedly, but that bmw will not address the problem. he said there is agreement that the problem only affects cars in california, and that it is caused by something in california's fuel that causes the replaced parts to fail very prematurely. he said bmw will not solve the problem because it only affects cars in california, and that he suspects that other components could also be adversely affected by our fuel. last week matt silverstein (bmw customer service, 1-800-831-1117, ext. 35421) told me, after checking his computer, that my complaint was fully resolved by my dealer - bmw of san diego. when i said that was not true - that i was definitely not satisfied, he told me that customers may only get complaints resolved through their dealer, who in turn could contact their zone rep. i told him that my dealer had gotten nowhere with bmw in resolving this - that as far as he and other service managers knew, it was due to an incompatibility with certain bmw parts and california's fuel. he refused to help me. i then contacted the clark howard consumer website by e-mail. someone responded with this message: "sending unit (an electromechanical device located inside the fuel tank) is a potential safety defect. report them to the nhtsa." can you help me? *ak
Complaint filed: 1999-02-02
Components: SERVICE BRAKES, HYDRAULIC
brake lines burst twice in a 2-year period.both could have been serious.the problem occers when braking hard. *ak
Complaint filed: 2004-03-11
Components: SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
vehicle was taken to the dealer because fuel was leaking. dealer replaced two fuel lines, two brake lines, and one vent purge line. *ak *nm
Complaint filed: 2002-01-28
Components: STRUCTURE
automatic locks on driver's side panel were not working properly, some wires were chafed inside vehicle, and these wires have been replaced twice already. contacted dealer. *ak
Complaint filed: 1997-03-20
Components: SERVICE BRAKES, HYDRAULIC
when applying the brakes, the vehicle starts to shake. replaced brake pads and turned rotors. *ak
Complaint filed: 2013-01-19
Components: STRUCTURE
frame has rotted out behind the rear shackle mount and around the gas tank strap the whole rear section of frame is very thin and rusted and showing signs of deterioration all within 75k miles truck is only a 99 and has spent most of its life garaged by previous owner am surprised as to the amount of rot in the frame on such a low miles truck. *tr
Complaint filed: 2000-04-04
Components: ENGINE AND ENGINE COOLING
the engine, radiator and overflow bucket were replaced.*et
Complaint filed: 2010-11-15
Components: VEHICLE SPEED CONTROL
tl* the contact owns a 2004 toyota avalon. the contact stated that as she shifted into drive and depressed the accelerator pedal lightly, the vehicle rapidly accelerated to 50 mph. the contact attempted to stop the abnormal acceleration by depressing the brakes but to no avail. she crashed into three cars as a result of the sudden acceleration and was reported as injured. a police report was available. the vehicle was destroyed. the contact called the manufacturer who advised that they would send someone to inspect the vehicle. there were also pictures available. the current and failure mileage was approximately 37,000.
Complaint filed: 2013-07-29
Components: SERVICE BRAKES
the abs and brake lights come on while driving the van and stay on while driving. *tr
Complaint filed: 1998-10-27
Components: AIR BAGS
whenever driving air bag light comes on stays on until motor is shut off. had called dealer took vehicle in for repairs.
Complaint filed: 2001-06-12
Components: SUSPENSION
on 4/14/2001 car began violently shaking at 50 mph, steering wheel shook and whole car and as brakes were applied rear end shook. took car to dealer. they could not duplicate problem. nothing done. told to bring back if it happened again. on 5/10 happened again took it in and person from sevice dept. rode with me as it violently shook. felt as if it would fall apart. but again the sevice dept. said they could not duplicate. i wouldn't take it back -felt it was too dangerous to drive.on 5/22 got car back with solenoid and transducer replaced. but still scared it might happen again. *ak
Complaint filed: 2010-02-18
Components: SERVICE BRAKES, HYDRAULIC
i have bought my used salvage reregisted honda odyssey 2001 ex in september 2009. it appears that my car have the soft brake problem. the brake feels spongy and takes longer to brake, especialy when the brake is pressed right before it is released in a short period of time, and also in slow speed. *tr
Complaint filed: 2003-09-18
Components: FUEL SYSTEM, GASOLINE
hi my complaint is that when my vehicle is started there is a strong scent of fuel. this smell continues until the vehicle warms up then it ceases. i also get approximately 80 miles less to the tank on gas mileage. i have talked to numerous persons of whom own jeeps, 2000 or newer and they had the same problem. most of these were noticed while still under factory warranty, so the problems were simply fixed. essentially they were given a new gas tank and fuel lines to fix the problem. i would just like to put out there that there is a strong smell of fuel which could lead to a very serious problem. please let me know if anyone else has complained of this or had any problems of this kind. have a wonderful weekend. kevin champaigne. *jb
Complaint filed: 1995-10-17
Components: ELECTRICAL SYSTEM
severe stalling and hesitation during initial acceleration after pulling out into traffic; problem only occurs after vehicle idle for 15 to 20 minutes. tt
Complaint filed: 2011-10-05
Components: POWER TRAIN
tl* the contact owns a 2004 nissan maxima. while driving approximately 45 mph, the vehicle began to jerk significantly with hesitation. the failure recurred whenever the vehicle was in operation. the vehicle was taken to an independent mechanic who stated the transmission would need to be replaced. the vehicle had not been repaired. the contact planned to notify the manufacturer regarding the defect. the approximate failure mileage was 80,000.
Complaint filed: 2004-10-25
Components: TIRES
on friday, october 22, 2004, i was driving on the taconic state parkway by pudding street in new york, my driver's side front tire exploded out of nowhere. there was no absolutely no hazards on the roadway and it was a smooth road surface. all my goodyear wrangler rts tires were not more than one month old. goodyear and sears will not honor the warranty saying that i went over something on the road which is absolutely false. sears found a crack in the tread, buts says it is not covered under the goodyear warranty. these tires are dangerous for the coonsumer.*ak
Complaint filed: 2003-07-28
Components: AIR BAGS
while driving at 35 mph, the driver side air bag deployed out provocation. *ak the air bag deployment filled the vehicle up with smoke which made it difficult to see. *ts *jb
Complaint filed: 2010-06-28
Components: POWER TRAIN
driving my 2003 murano two days ago at around 25mph up a small hill. the vehicle begins to jerk and lose power. i briefly let go of the gas and problem stops. i hit the accelerator pedal again, and again begins to jerk. check engine light comes on. i pull over, turn off the vehicle for about 30 seconds. turn it back on, take off again and jerks again. i back off on the pedal and had to climb the hill at 15mph. once at the top, the vehicle drove fine. i got to my destination and stayed there for about 1.5 hours. took off and got home with no obvious problems. weird! next day, at a stop sign a block away from home. car coming from left, i accelerate and the car bogs on me. would not accelerate just coasted. no power! called the dealer and dropped it off. they call me later that afternoon and they admit there were high gear issues that were resolved with resetting the transmission computer but they can't find the source of the low gear problems ( these gears are usually the ones in use at higher speeds. ). very dangerous when driving. i felt very unsafe and afraid that it would happen again which is why i dropped it off at the dealer write away. *tr
Complaint filed: 2003-09-03
Components: SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,EQUIPMENT
suspension ball joints and bushings were replaced on both sides. problems also with the transmission sensor. *mr the ball joints, and bushings were replaced on both sides. the problem was with the transmission sensors which worked intermittently. the a/c, alternator and the water pump failed prematurely. *scc *jb
Complaint filed: 2001-09-28
Components: VISIBILITY
rear windshield wiper motor failed during inclement weather. consumer received recall notice 01v261000, however, dealership informed consumer that recall only covered front windshield wipers. please provide any additional information / attachments.*ak
Complaint filed: 1999-07-27
Components: VEHICLE SPEED CONTROL
while approaching a stop vehicle suddenly accelerated, causing the engine to rev up to 3000 rpm. the dealer is inspecting the vehicle. *ak
Complaint filed: 1996-03-29
Components: ENGINE AND ENGINE COOLING
engine mount failure, two engine mounts were sheared, only one engine mount is holding engine in place. *ak
Complaint filed: 2007-04-22
Components: SUSPENSION
i have a 2003 jeep liberty with 95,000 miles on it and the upper ball joint on the passenger side broke in half today while i was pulling out of a filling station. the tow truck operator who also owns a garage stated that he had never seen one of these break like this one did. i was lucky that i was only going 2 miles an hour when it broke because if i had been going faster, i would have wrecked the vehicle. my jeep has never been off-road since i have owned it. jeep does currently have a recall in place for the lower ball joints which they say get corroded and separate from the control arm. the upper ball joint did the same exact thing but does not appear to be included in the recall. i could have been killed or maybe even injured someone else had this happened on the highway. *tr
Complaint filed: 2002-09-13
Components: ENGINE AND ENGINE COOLING
drivng approx 40mph when engine just shut off like it ran out of gas (full tank-only 25 miles on that tank used). would not restart, sounded like it wanted to catch, but couldn't. towed to dealer-nothing found. 8 hours later, car idling in driveway when it sputtered and died. restarted after a few minutes, taken to dealer, nothing found. nlm
Complaint filed: 2002-03-18
Components: ENGINE AND ENGINE COOLING
every passat owner i have talked to (5) indicated this part had failed. recall? no safety defect listed. *ak
Complaint filed: 2006-10-09
Components: VISIBILITY
i have a 2004 scion xb . i bought it new in march '04. i recently found out that the xb has a design flaw. the size of the windshield and the stress points cause cracking very easily. it turns out the toyota bb in japan had this problem but it wasn't considered a big problem. the bb is the scion xb here in america . according to scion,they know this is a design flaw and are going to change some of its design in the '08 model. they are not very concerned about how we owners feel on this subject. there are many forums out there with many scion owners complaining about these windshields. many have had to replace them 3-4 times. i think toyota has dropped the ball and i feel really angry. i bought this car because of the reputation and my experience with toyota products. now i feel left out. they need to recall these cars. they are unsafe. *jb
Complaint filed: 2003-11-03
Components: TIRES
consumer's vehicle had two continental contitouring contact tires made from the same manufacturer. the two tires, which were located on the right side of the vehicle, blew out. the right rear tire experienced tread separation around 17000 miles . *ak
Complaint filed: 1997-04-18
Components: SEAT BELTS
the passenger's side middle seat belt appearsto be secure but the hook comes undone when the belt is being use and also when the vehicle is being driven. dealer has replaced the spring clip which did not remedy the problem. please give further details. *ak
Complaint filed: 1996-02-15
Components: SEATS
drivers seat back separated from the frame. explain in more detail. tt
Complaint filed: 1998-06-09
Components: STEERING
was driving at approximately 45 mph, defroster was on,causing air conditioning to come on and off automatically/froze up, causing the power steering belt to break and loss of power steering. dealer has been notified. *ak
Complaint filed: 1995-06-15
Components: SERVICE BRAKES, HYDRAULIC
the abs braking system locks up and takes a long time to stop. please describe. tt
Complaint filed: 2007-07-30
Components: POWER TRAIN
tl*the contact owns a 1997 ford f150. while driving 55 mph, the contact heard a loud pop and the vehicle pulled to the right. the vehicle was towed to the dealer and they stated that the axle tube was fractured. the repair shop replaced the cv axle and the axle tube. the current mileage was 136,000 and failure mileage was 135,000.
Complaint filed: 2001-08-08
Components: SEAT BELTS
the driver's side seatbelt does not stay locked when plugging it in
Complaint filed: 2007-01-13
Components: SERVICE BRAKES, HYDRAULIC,TIRES
i purchased a new lexus, es-300 in 2000 (platinum series). had to have the front brakes and rotors replaced after 24,000 miles. again at 60,000. just the front not the rear. only car i have ever owned that has done that. the tires(michelin) also were worn out at 24,000. i roated them every 6,000 miles. something is wrong with the front brakes with that year lexus? *jb
Complaint filed: 2005-01-03
Components: SERVICE BRAKES, HYDRAULIC
front brake pads separated from their backing plates.*ak
Complaint filed: 2012-08-21
Components: POWER TRAIN
tl* the contact owns a 2002 honda civic. the contact stated that while driving 40 mph, the vehicle failed to accelerate and would not shift into any gears. the vehicle was taken to the dealer who diagnose that the transmission needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included on any recalls. the failure and current mileage was 167,000.
Complaint filed: 2001-05-02
Components: VISIBILITY
had turned on wipers while it was raining the wipers stayed on for 2-3 minutes then stopped. had stopped vehicle to squeeze wire connector to get wipers working again. sometimes this would work sometimes it wouldn't.
Complaint filed: 2000-06-27
Components: ENGINE AND ENGINE COOLING
head gasket failed, replaced
Complaint filed: 1996-02-12
Components: AIR BAGS
driver's side airbag deployed but did not inflate, also driver's seat belt anchor bolt detached from anchor point. tt
Complaint filed: 1999-07-26
Components: POWER TRAIN
transmission failed. *yc
Complaint filed: 2001-07-10
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL,EQUIPMENT
my car cut offs with me driver at 55-65 mile with no warning on many occasions. it has accellerated as if i have the cruise control engaged for lack of a better discription. on occasion it failed to respond when press the accelerator and cut off ,then quickly jerk into starting and accelortate quickly. the air conditioner just stopped working. it just failed to come on. now hot air seems to emit from the vents as if the heater is on. it is really upsetting that the cherry hill nj mercedes dealer have checked my car numerous times and claim they cannot find a problem with. since the day new fuel pumps were put on my car the car has been cutting off causing near accidents..
Complaint filed: 2002-04-14
Components: STRUCTURE
the auto locking system on the driver's door only works intemintanly. in short you can not locvk the driver's door with the lock button. if you do it only pops back up . the haeter malfunctioned toady. the heater in the drivers compartment only blows outside air. no heat, however the rear heater works perfectly.*ak
Complaint filed: 2011-04-30
Components: FUEL SYSTEM, GASOLINE
i have a 2005 trailblazer in which the gas gauge is defective. about 6 months ago, it started sending the alarm of low fuel even though there was plenty of gas in vehicle. now, the gauge goes up and down and eventually will be in the empty position even after i have filled it up. need to get vehicle fixed, but waiting until a recall occurs. *tr
Complaint filed: 2005-06-13
Components: ELECTRICAL SYSTEM
dt: on may 31 2005 while driving smelled a burning odor. then, smoke came from air vents, and smoke got worse. while speaking w/ 911 flames began to come from the air vents. fire appeared to come from the air vents. vehicle was operating normally before the fire broke out. there was no warning or codes to owner's knowledge. it was unknown what caused the fire. owner believed it was an electrical fire. the fire department had a hard time extinguishing the fire, and were unsure as to the cause of the fire. a police report filed. car was serviced regularly and records were available. the car was moved to a storage facility behind a gas station. the insurance company took possession of the vehicle, and considered it a total loss. audi contacted the owner about an investigation. there were other recalls but nothing about this vehicle. *ak
Complaint filed: 2003-07-23
Components: SERVICE BRAKES, HYDRAULIC
problems with front brakes at only 15,000 miles. dealer replaced front brake pads and rotors, these are not covered under warranty, because it is a "wear tear item".
Complaint filed: 2004-01-15
Components: STEERING,UNKNOWN OR OTHER
steering very unstable?.have to struggle to keep vehicle on the road when there are pavement problems such as cracks and crevices, etc. have never driven a vehicle with this problem before and have driven quite a few cars.didnt notice it until after the mileage meter got to 54,000 mark. also have read the death rating in 40 mph crashes was much higher than usual at crash test. com.why??????
Complaint filed: 1995-03-20
Components: STRUCTURE
both driver and passenger door fell off the hinges 3 times, dealer put the door back on the hinges. tt
Complaint filed: 2011-02-01
Components: SUSPENSION
tl*the contact owns a 2002 ford taurus. while attempting to place the vehicle in reverse, the contact heard a loud grinding noise. when she exited the vehicle she noticed that the left front tire was deflated. while attempting to change the tire, the contact noticed that a piece of the spring fell onto the ground. the dealer was notified, who informed the contact that there was no extended warranty and offered no further assistance. the manufacturer referred the contact to nhtsa to file a complaint. the vehicle had was not repaired. the current and failure mileages were 120,000.
Complaint filed: 1996-04-30
Components: ENGINE AND ENGINE COOLING
due to fuel leaks in the engine compartment the vehicle caught on fire. *ak
Complaint filed: 2007-07-16
Components: STEERING,ENGINE AND ENGINE COOLING
tl*the contact owns a 2000 chrysler cirrus. while driving 10 mph, the power steering failed. the contact pulled over, raised the hood, and a fire ignited. the vehicle was towed to a mechanic and a repair was performed. when the contact arrived to pick up his vehicle, the mechanic stated that the high pressure power steering hose had prematurely heated and developed a leak. the failure resulted in an underhood fire. days after the vehicle was repaired, the contact received a recall letter. chrysler stated that they would reimburse him for the repairs. weeks later, chrysler refused to provide reimbursement. the same day he picked up the vehicle from the dealer, it caught fire again after being driven approximately 20 miles. chrysler advised him to leave the vehicle and that they would tow it and take care of the situation. it has currently been six weeks and nothing has been done. a police report was filed. the failure mileage was 134,980. before the fire, the consumer had other work performed on the vehicle such as: a new water pump and timing belt. updated
Complaint filed: 1998-04-15
Components: SERVICE BRAKES, HYDRAULIC
while driving there was metal on metal noise when brakes were applied. had no warning. heard grinding noise. it takes awhile before vehicle slowed down. took to dealer mechanic replaced everything on the brakes. *ak
Complaint filed: 1998-11-03
Components: AIR BAGS,VEHICLE SPEED CONTROL
consumer parallel parked when gas pedal got stuck and vehicle started to accelerate, causing vehicle to hit another vehicle in the rear and a public tree. also both air bags did not deploy. vehicle's estimated damages was $4000.00 plus. dealer/manufacturer wer not notified at this time. *ak *nlm
Complaint filed: 2001-05-31
Components: SUSPENSION
recall 00 v 421 002/lower ball joint boot: vehicle taken to dealer , yonker ave dodge inc., yonker, ny; phone 914/964-0700, for manufacturer's repairs. later on, dealer released vehicle back to consumer without informing dealer that recall repairs were not done. informed consumer that they were not aware of this recall by manufacturer. please feel free to provide us with any further information concerning this matter . *ak
Complaint filed: 2000-04-05
Components: VISIBILITY,STRUCTURE
power windows and door locks fail to lock and windows have to be assisted by hand to move up and down. nlm
Complaint filed: 1995-04-19
Components: POWER TRAIN
differential spider gear differential broke, causing damage to ring/pinion and gears. *skd