vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2002-10-23
Components: ENGINE AND ENGINE COOLING
while driving on interstate engine lost oil pressure. seconds later smoke and noise from engine area. engine quit running oil and coolant on ground. connecting rod broken. vehicle was purchase in july with approx. 35,000 miles. now has 39,500 miles. certified used car with extended warranty. oil changed at 35,000 miles. extended warranty company sent inspector to check engine after it was torn down. inspector reports engine damage caused by lack of lubrication from a restricted oil pump screen. extended warranty excludes damages from restricted lubrication. research indicated many similar problems with low mileage dodge 5.2l engines and restricted oil pump screens. minimum of $ 4,000 to repair/replace engine. dt
Complaint filed: 2004-01-15
Components: STEERING
steering column: pin keep falling out, file complaint 2 times. you know what pontiac corp. ask me. they asked what did i want them to do?
Complaint filed: 1999-08-23
Components: ELECTRICAL SYSTEM
while driving at 50 mph there was a loud noise under the hood that caught the driver's attention, when the vehicle was pulled over, the hood was lifted, and there was a fire that ignited in the alternator, causing the vehicle to burn up. dealer has not been contacted. *ak
Complaint filed: 2004-03-19
Components: EXTERIOR LIGHTING
i am a gm technician. gm is having a huge problem with "j" body cars with new body style. (caviler, sunfire year 2001-current) the problem is with poor terminal contact with the rear bulbs due to defective bulb sockets. the result is loss of rear turn signals and brake lamps on one or often both sides. this problem affects cars often with less then 1000 miles. it is a huge problem and our shop must fix 8 cars a week on average for this problem and we are not a large gm shop. not having rear turn signals or brake lamps is serious for risk of rear-end collisions.*ak
Complaint filed: 2004-01-19
Components: AIR BAGS
inadvertent airbag deployment. *cb
Complaint filed: 2003-06-21
Components: SERVICE BRAKES, HYDRAULIC
i've taken my 2001 kia optima into the shop going at least 6 times. my brakes are a problem. they squeak and my front end vibrates. the dealer, galeana kia, says there's nothing wrong with the car, just brake dust. they've tried to fix it, but the problem comes back. kia gave me 500 dollars (customer satisfaction money) and they said they'd fix the problem. i took the money, but the problem continues. don't know what to do. bought car with 18 miles on it. and started having problems right away. car now has 20 thousand miles. *nlm
Complaint filed: 2005-05-07
Components: FUEL SYSTEM, GASOLINE
my 1997 dodge dakota caught fire under the hood, with the only warning being the strong smell of gasoline, while being driven down the road.
Complaint filed: 1995-07-06
Components: LATCHES/LOCKS/LINKAGES
driver's and door did not shut rightly due to latch failure. *ak *ak
Complaint filed: 2003-04-11
Components: POWER TRAIN
i have a 1997 ford escort. at approximately. 37,000 miles the transmission required service. took car to board ford in whittier, ca. two days after service the transmission failed. board ford allowed an esp for power train and replaced transmission. at time of replacement, board ford indicated the new power train was warranted for 75,000 miles. at approximately 45,000 miles on the new power train, it literally exploded from the inside out (completely cracked the core). called board ford and ford motor and was told that because the car has 80,000 miles on it, the power train wasn't warranted even though the power train only has 45,000.00 miles on it.*jb
Complaint filed: 2008-11-10
Components: ELECTRICAL SYSTEM
after only approximately 60,000 miles, the speedometer on my 2005 chevrolet cavalier is not reading correctly. sometimes is sticks on any given speed, while other times it will just read about 10 miles an hour faster or slower than i am actually going. i researched the issue online and found that this is a very very common problem with cavalier owners. while the problem has not been the cause of an accident for me, it certainly has the potential to cause accidents for other owners of this vehicle. to view other complaints of the same issue for the chevrolet cavalier please visit the following link. http://www.carcomplaints.com/chevrolet/cavalier/2005/electrical/speedometer is not accurate.shtml fortunately for me, my instrument panel will be covered under my extended warranty at a cost of only $100 to me. others will be charged up to about $300 to correct the problem.or they will continue to drive their vehicles with a broken speedometer. thank you for taking the time to look into this issue. *tr
Complaint filed: 1999-09-08
Components: TIRES
flat tire one month after purchase. b.f. goodrich tire.
Complaint filed: 1995-12-01
Components: EXTERIOR LIGHTING
high beam headlights failed, causing poor visibility. *sd
Complaint filed: 2008-02-05
Components: ELECTRICAL SYSTEM
tl*the contact owns a 2004 chrysler sebring convertible. one year after the vehicle was purchased, the horn failed. the horn has been replaced by the dealer six times; the most recent repair was in february of 2008. however, the failure recurred two days later. the dealer and manufacturer stated that nothing could be done. the contact was informed that there were two contacts behind the air bag that became loose or worn. the current mileage was 61,000 and failure mileage was 15,000.
Complaint filed: 1996-08-06
Components: VEHICLE SPEED CONTROL
gas pedal sticks in cold weather, causing sudden acceleration. *dh
Complaint filed: 2013-07-14
Components: STRUCTURE
dashboard has cracked and broken off in sections. *tr
Complaint filed: 2013-01-17
Components: STRUCTURE
while the vehicle was parked for 2 or 3 days under the carport in the driveway, the back panel under the window cracked for absolutely no reason. *tr
Complaint filed: 2003-07-12
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
i own a 1995 pontiac transport bought used in good shape. i have owned it approximately 3 years. in that time i have had both head gaskets shaved and redone, the tranmsission rebuilt 3 times, four water pumps, a radiator, a fan, fuel injection system totally rebuilt, the tank dropped, a number of problems with locks and electrical shorts. it is a total lemon. now the transmission has been totally rebuilt and still will not shift out of 3rd gear to drive or overdrive. no one seems to be able to find the problem. says it must be a fuse or wire problem. this car breaks down continuously from the day i got it, i have put more money into it than i have paid for it, and still, in fact, owe on it. pontiac declared some 1997's lemons, mine is more a lemon than they are and they will not take care of mine. continuous problems. has been worked on this time, on and off for a month.*ak
Complaint filed: 2004-07-29
Components: POWER TRAIN
sudden acceleration. i have a 2003 saab 9-3 arc, bought on 9/03, around 13,000 miles, yesterday i went to office and stopped in the right position to park in front of the wall, i stepped on brake, push the gear to "p", all of a sudden the engine started "howling", and accelerated to hit the wall, im pretty sure that's not the human error, 'cause the gear's in park, and my foot stepped on brake( i have more than 20 years driving experience, to park a car is like normal reaction), i walk out the car, there're two short tire burn mark( if im not stepped on brake, why does it have the burn mark), so i called my car dealer, they towed the car and try to find out the problem, but it come out the result is nothing wrong with the car! i really want to know if there're anybody has the experiences. im glad that the thing occurred in front of a wall, if it's in front of a store that might cause lives!!!!!*ak im afraid of driving my saab again; ill call saab tomorrow to find out if they can do something about it? if you need some picture evidence that i took after the thing happen, i can send you by mail!
Complaint filed: 1999-08-19
Components: EQUIPMENT
door speakers never work properly. mjs
Complaint filed: 2005-07-28
Components: FUEL SYSTEM, DIESEL
dt:edthe contact owns a 2000 freightliner. contact was unable to get recall repair work work on fuel system done because the manufacturee will not pay the dealership enough to do the repair work. had 20 of these vehicles, 2000-2001 year models. could do the repairs themselves, but they could not do fast enough for the vehicles to be done before school started. the dealer will not let any of other person help him to get the repair work done. the company was community bus services.*ak
Complaint filed: 2002-08-02
Components: STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
while traveling at approximately 45mph and decreasing speed, the engine and all power steering and power brakes ceased at about 40mph while braking. this has happened twice. first time was sometime in september of last year (2001).*ak
Complaint filed: 2007-01-09
Components: ELECTRICAL SYSTEM
this car loses all power if it sits in the driveway for more than 24 hours. we have replaced the battery twice in the past year and the dealer states they can find nothing wrong with the electrical system. we have had it towed to the dealership twice because aaa can't start it with their portable chargers. we have purchased our own charger to use on it each time it dies - which it does if you do not drive it within 24 hours of your last start. *nm
Complaint filed: 2008-09-16
Components: EQUIPMENT
2004 9-3 convertible, aero. had developed a sound from the fan behind the glove box. usually begins to get louder when a/c is on. taken to my local dealership where i informed it was normal "wear tear." cost to fix was estimated at 500.00. this is my third saab convertible and it's only problem after 100, 000 miles. *tr
Complaint filed: 2008-05-07
Components: ENGINE AND ENGINE COOLING
i bought my 2003 toyota corolla from a toyota dealership, took it home, and it began stinking like rotten eggs. i called the service department and they told me to buy more expensive gas that contains less sulfur. four years of buying expensive gasoline, and i find out my catalytic converter has burned up and i need a new one for $1200. i found out that catalytic converters can be damaged if fuel is being mixed to richly, evident by a sulfur smell. i began researching this and found a toyota technical bulletin (http://www.autosafety.org/toyota%2003-04%20corolla%20catalyst.pdf) that states my specific model 2003 corolla had a manufacturers error all along. the ecm was set incorrectly to mix fuel too richly, and that if a customer complains of an excessive sulfur smell, the ecm and catalytic converter should have been changed under warranty! the catalytic converter failed while i was still under a 60,000miles warranty, however i was on vacation in california, and called a local toyota dealership service department, they told me my warranty did not cover the system, so i waited to get it fixed. the check engine light went off after returning to colorado, and didn't come back on for 15,000 miles. at 85,000 miles, i finally took my car to be fixed by a dealership in denver. afterward, i found out about the toyota bulletin, and an "emissions warranty" that would have covered the problem up to 8yrs or 80,000 miles. now, toyota refuses to pay for the work to fix the real ecm problem, because i found out 5000 miles after this secret warranty ran out that the toyota service department was lying to me or incompetent! if you search online, there is a plethora of other toyota consumers whom were lied to about the cause of this problem! this excessively rich mixing of fuel leads to defective catalytic converters. *tr
Complaint filed: 2000-09-06
Components: TIRES
on 08-13-99 i was hit by another vehicle twice while on rte 24 in randolph, ma - the front driver's tire broke down and the truck went out of control ending up off of the road - this tire needed to be replaced at the dealer and it took several weeks for the dealer to locate an exact match as i was informed that firestone was not production of this tire at the time. although the start of the trouble was in fact the negligence of the other driver - the fact that the tire broke down rendered my ability to regain control of the vehicle impossible. *ak( dot number: 02 7474 tire size: p235/70r16 )
Complaint filed: 1996-03-11
Components: FUEL SYSTEM, GASOLINE
rexhall inc is used on ford trucks has stalled severely on an occasion due to fuel pump. owner aware and told of others w/same problem. please describe *ak
Complaint filed: 2005-05-05
Components: TIRES
dt: valve stem on tannom wheels made it impossible to check tire pressure because the pressure air hose drops down in between the dual tires. the outside valve stem is facing inward therefore , the consumer couldn't see the valve. the motor home was taken to the dealer to get the tire pressure checked when getting ready to go on a trip. *nm
Complaint filed: 1998-01-22
Components: WHEELS
right wheel fell off of vehicle while traveling on highway, causing driver to crash. happened 5 days after tires were rotated.
Complaint filed: 2001-02-15
Components: AIR BAGS
consumer was entering into an intersection and another motorist ran red light, he was going straight, and ran into consumer's vehicle. upon impact, airbags didn't go off. honda dealership was aware of accident. *ak
Complaint filed: 2013-04-12
Components: SERVICE BRAKES
it's common knowledge that gm light trucks emergency brakes do not hold, even on brand-new vehicles, encompassing many year and model numbers. do a google search. gm has issued several bulletins but no recalls. what gives and how many injuries/deaths have to occur for your department to act???? *tr
Complaint filed: 1996-01-24
Components: POWER TRAIN
automatic transmission will downshift on its own while travelling at 55-60 mph. tt
Complaint filed: 1998-06-08
Components: ENGINE AND ENGINE COOLING
engine motor mounts failed but the manufacturer would not replace them under tsb 92m77, stating that the vehicle had too many miles.
Complaint filed: 2001-10-31
Components: ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
engine light on the instrument panel will illuminate, and engine will stall unexpectedly. dealership has examined vehicle and could not reproduce the problem. please provide any additional information / attachments.*ak
Complaint filed: 2007-09-07
Components: POWER TRAIN
tl*the contact owns a 2003 honda accord. while driving 55 mph, the transmission downshifted and the engine hesitated. the contact stated that after five seconds, the vehicle accelerated. while accelerating from a stop, the vehicle stalled before shifting into gear. the dealer was unable to diagnose the cause of failure. the manufacturer stated that the vin was not included in nhtsa campaign id number 04v176000 (power train:automatic transmission). the failure mileage was 72,000 and current mileage was 73,000.
Complaint filed: 2006-09-24
Components: AIR BAGS
while driving 20 mph had a frontal impact with a large tree in which the front end was crushed. upon impact, driver's and passenger's airbags did not deploy, which did not protect the occupants in the crash. please provide further information. *nm
Complaint filed: 2013-07-03
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,ENGINE
i was driving down the highway and my vsc trac lights came on along with my engine light. when i got home, i looked at my vehicle manual to determine what had happened. i attempted to remedy the problem as suggested by toyota, unfortunately, nothing changed. approximately 2 weeks later my brake light intermittently turned on off. less than 5 months earlier, i had my all of my brakes replaced, so i can't imagine that my brakes are faulty. i became alarmed by these electronic miscues - so i went online to explore whether this was a common thread with other sequoia owners. i discovered very quickly that there are many people who have had problems with their vsc / engine / and brake lights becoming activated. i was hoping this problem might be covered under a recall, but it appears that it is not. i am hoping for a remedy that won't have extensive costs to me. *tr
Complaint filed: 1999-08-06
Components: ELECTRICAL SYSTEM
the horn is too hard to activate. when you must need it in an emergency- most times i cant get it to work .the area you havce to push is too small and must be pushed too hard- its just too hard to activate when you need to.
Complaint filed: 2008-06-17
Components: ELECTRICAL SYSTEM
my 2001 ford focus ignition was locked up and key would not turn when attempting to start my car. i was stranded in an unsafe part of city while waiting for aaa to show up and provide assistance. *tr
Complaint filed: 2009-01-12
Components: FUEL SYSTEM, GASOLINE
2001 ford focus recall for faulty fuel pump. *nj the consumer stated over the last few months the vehicle has stalled several times. the consumer discovered a recall, but the dealer wanted to charge 95.00 just to perform a diagnostic test to determine the cause of the problem and the test would only detect a faulty fuel pump when it was in failure mode. the test would not reveal a problem since the failure only occurred on the road and on an intermittent basis. *jb updated 04/20/10 the consumer stated for years his daughter had problems with the vehicle stalling. updated 05/07/10.*jb
Complaint filed: 1996-08-12
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
vehicle stalled in traffic. *ak
Complaint filed: 1999-06-07
Components: VEHICLE SPEED CONTROL
while driving sometimes engine will die in the middle of high speeds on the highway, and sometimes it will suddenly accelerate to 85mph without warrning. dealer has been contacted. *ak
Complaint filed: 2001-08-14
Components: POWER TRAIN
while putting vehicle in park and getting out noticed vehicle was rolling backward, and on consumers leg. however, consumers leg stopped vehicle from rolling further. *ak *jg
Complaint filed: 2002-07-09
Components: SERVICE BRAKES, HYDRAULIC
original rotors were recalled in july of 2000. vehicle had 17,140 miles at time replacement rotors were installed. at 29,140 miles on vehicle dealer informs me that replacement rotors need to be replaced are not able to be resurfaced. i find it unacceptable that new rotors lasted less than 13,000 miles.*ak
Complaint filed: 1999-12-06
Components: SUSPENSION,SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
the rear suspension and wire harness was altered by winnebago and does not meet federal standards. the certification documents show a chevrolet p30 chassis. chevrolet did not authorize winnebago to change the chassis. the rear suspension leaf springs were cut in halve and jet-ride airbag were installed. the airbags rubber touch the rear brake assembly. when the brakes get hot and you go around a corner , the airbag explodes. the body frame rails then fall on to the rear axle, metal to metal. the rear of the rv hit the ground ejecting the spare tire onto the road. this creates a very dangerous situation, for other motorists. the front of the rv also falls but not metal to metal. the front drivers side tire impacts the main wireharness and starts to grind it in halve. as the wire harness comes apart the engine stops running and the rv comes to a stop. the brake system has also failed quite often. the main valve blows seals and loses fluid, the linkage systems for the park brake engages the park brake while the vehicle is at highway speeds.
Complaint filed: 2005-10-09
Components: LATCHES/LOCKS/LINKAGES
while the locking mechanism on the passenger door will pop to the open position. when the door lock is depressed the door lock mechanism will again pop up. then from the driver door when depressing the switch to lock all the door the mechanism will lock then within seconds unlock. i have reported this problem to 2 distinct saab dealers and they claim no problem exist but situation continues to occur. safety issue when driving a child can open door or someone can gain entrance to the car due to failure to maintain door locked. *nm
Complaint filed: 2000-08-10
Components: TIRES
consumer had found cracks on the four set of firestone wilderness at tires, size p265/75r15. *ak firestone wilderness at p265/75/r15 *mw
Complaint filed: 2002-03-22
Components: SEATS
seat does not release to let back passengers out of truck. this problem is the second set of seat problems. i owned an explorer sport in 2000 and had the same problem with the seat. ford is aware of the problem and is not dealing with the issue. i have small children who ride in the rear of the truck and if some thing happens to me up front, they are trapped in the back of the truck and unable to get out. seems to be a seat mechanism problem which they refuse to address. this is actually a life/safety issue and i feel this needs to be addressed. please contact me at your earliest convenience.*ak
Complaint filed: 1999-01-14
Components: POWER TRAIN
while driving at 35 mph and without no prior warning the transmission went out, causing alot of rmp to move the vehicle, and the vehicle was jerking forward. *ak
Complaint filed: 2004-08-10
Components: STRUCTURE
truck comes with flimsy hood support, not strong enough to support weight of hood. fell on my back.
Complaint filed: 2004-05-14
Components: STRUCTURE
vehicle experienced subframe corrosion. also, the bolt that attached the mount to the subframe was missing. a recall was issued. however, this vehicle was not included in the recall due to vin. *ak
Complaint filed: 2009-10-10
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
we bought our 2003 volvo xc90 t6 in july of 2005 with 40,000 miles from a dealer who stated it was a local trade in. i met the original owner of the car after we purchased it and was told they got "rid of it" because of so many trips to the dealers service department. we have taken the car to the same volvo dealer who did normal maintenance at first, but then things started to go downhill from there. we had a "check engine" light that would not go off after numerous computer downloads. we were told the computer had to reset itself for this to go off. it is still on as of today. we replaced both turbos on this model in june of '08 for over $6,000.00 and only 70,000 miles. the car sat at the dealers service department for over a month and they had to bring in a volvo expert for this repair. in sept. of this year they are both needing to be replaced again. i cannot believe that i could only get 25,000 miles from this repair. if i had known then, i would have traded it immediately. also in '08 the "service transmission urgent" light came on. there was clunking and grinding in the transmission so we towed it to the dealer (again). the problem was a yaw sensor failure with was replaced at the dealer. this is where i believe our new problem started. we now have the light on again. it slips in 1st gear and sometimes gets caught in 3rd and won't come out. this, as we have now found out is a very common problem with this model. i have found over 1,800 xc90 owners with the same problem. we are looking at over $11,000.00 for both of these repairs and i honestly cannot see spending this on a car that is worth only $14,000.00!!!!! i need help with this problem from volvo north america or from the dealer. i have friends with volvos with over 300,000 miles. i wanted to be able to drive mine that long, but i guess my slogan is "fix for life" not "volvo for life" . *tr
Complaint filed: 1995-04-15
Components: STRUCTURE
weather strip on driver's door replaced due to door sticking in cold weather.
Complaint filed: 2008-10-11
Components: VEHICLE SPEED CONTROL
mazda recall letter said to take vehicle to closest dealer for free repair work stating dealers had parts to make my truck safe. dropped truck off for repair on oct 9, 2008 at around 4:00pm. was told i could pick up my truck on the 10th at around the same time. took the next day off from work to be available when the dealer called to pick up my truck. at around 3:00pm on the 10th, i received a message to call the dealer. since i was told to be at the dealers at 4:00pm, i wasn't near my phone when the message was received. at around 4:15pm i arrived to pick up my truck. i was told the parts were not available and could i make another appointment. i told the service rep the recall letter said the dealers had the parts to complete the job. he then said when the truck was brought into the shop, there were no parts to do the job. i said " you've had my truck for 24 hours and it's still not repaired." i'm very unhappy with mazda's handling of this situation and hope something can be done to correct this. *tr
Complaint filed: 2013-12-18
Components: STRUCTURE
the interior door handles of my 2003 hyundai sonata went under a recall in july 2009 because the chrome plating was splitting open and cutting people. three door handles were replaced and one was rewrapped to fix the problem. in september 2013 the same issue arose when my wife and brother-in-law cut their hands on the door handles, whose chrome plating has again begun to split. hyundai has said that no repairs will be made, since the handles were treated and the 2009 recall has finished. *tr
Complaint filed: 2003-12-19
Components: STEERING,SUSPENSION
i own a 1999 dodge dakota sport 4x4 and i needed to have the ball joints (upper and lower) and tie rods replaced at 67,000 miles. i found out that they needed to be replaced because i was having brand new tires installed, and when new tires are installed i figured it would be good to get an alignment as well. the mechanice said he couldn't give the truck an alignment because the ball joints were too loose - and this is a very reputable mechanic here in town, so i knew i wasn't getting taken for a ride. so, for a cost of $1,052 i had to have the ball joints and tie rods replaced. the mechanic did say it was not a safety issue as of yet, but after seeing in the news recently with all the other dakotas/durangos having this problem, i wonder how much longer i could have gone before it was a safety issue, so i'm glad i had them replaced, but am thinking the truck should be recalled and the joints replaced not with the same joints, but with a better designed one.*ak
Complaint filed: 2012-11-23
Components: POWER TRAIN
took vehicle with 55,100 miles to the authorized gm dealer after shuttering and barely beginning to move while driving in traffic. the authorized gm dealer stated "inspected, no codes in system, erratic shift points, delay shift thru 1st and 2nd gear, no 3rd gear, goes to 4th gear. recommends srta trans (3yr/100,000 warranty) $3782.64." *tr
Complaint filed: 2007-06-11
Components: STEERING
tl*the contact owns a 2001 chevy malibu ls. the vehicle shut down after being parked for a day. the mechanic stated that it was due to the theft system. the theft light was illuminated. the mechanic advised her that the model year was recalled for the theft device. the mechanic temporarily fixed it. the current mileage was 75,038 and the failure mileage was 75,028.
Complaint filed: 2009-11-06
Components: FUEL SYSTEM, GASOLINE
the service engine light was coming on and we had diagnostic done and was told that it was the gas cap. we replaced several time. everytime i drove or rode in my vehicle i smelled gas and i would get a horrible headache. my husband took my vehicle to get an emission test done we were told the fuel tank was cracked at the neck and leaking gas. we had it repaired nov 6, 2009 after we had been told of this. the shop that repaired my vehicle said they were shocked it had not caught on fire. there was evidence this had been going on for a while. probably when we were told the gas cap was loose is when it started, and that had been over a year before. *tr
Complaint filed: 1996-03-18
Components: SERVICE BRAKES, HYDRAULIC
abs brake system failed during an accident. *ak
Complaint filed: 2001-04-02
Components: PARKING BRAKE
parking brake released it self while performing transmission oil check. *ak
Complaint filed: 2007-12-14
Components: ELECTRICAL SYSTEM
tl*the contact owns a 2003 suzuki sv1000s motorcycle. on two separate occasions, the vehicle completely shut off without warning. the vehicle would not restart and had to be towed both times. the dealer stated that the ignition harness was faulty and replaced it twice. the speed was unknown. the current mileage was 27,000 and failure mileage was 23,000.
Complaint filed: 2006-09-11
Components: ELECTRICAL SYSTEM
when driving at varying speeds the stability system comes on, disengaging the cruise control if on, and jerking the vehicle to the left. took the vehicle to dealer for repair, but situation not resolved. the stability system engaged message comes on at an average of every 2 minutes. *nm
Complaint filed: 2010-07-21
Components: SUSPENSION
failure of rear struts, broken springs on a 2001 sable with 32,000 miles. advised by garage and personal experience that all taurus and sable models break. springs can break and puncture rear tires causing serious injury. replaced both sides one side broken in two places. labor was intensive due to stripped and broken pinch bolts. *tr
Complaint filed: 1996-11-13
Components: VISIBILITY
windshield wiper assembly replaced.
Complaint filed: 2009-12-10
Components: LATCHES/LOCKS/LINKAGES
doors will not close in freezing temperatures. this has forced me to drive with my door open numerous times.how is this not a serious safety concern? when trying to close the doors they bounce back open and do not latch. *tr
Complaint filed: 2005-01-14
Components: SUSPENSION
the wheels on the consumer's vehicle fell off at 20,000 miles. the consumer wants to know why the manufacturer excluded the 2000 dodge ram when it has the dodge recall problems. *bf *nm *sc *tc *jb
Complaint filed: 1999-12-14
Components: STEERING
was driving vehicle would make turn around on corner or curb and vehicle would suddenly oversteer by itself. later ,it would straighten up on its own. did not lose control of vehicle. problem would be intermittent. taken vehicle to dealer was informed by mechanic of no recalls. *ak
Complaint filed: 1999-09-15
Components: VISIBILITY
wipers misadjusted. nlm
Complaint filed: 2010-12-15
Components: STEERING
steering rack failure 2003 honda pilot. *tr
Complaint filed: 2002-10-02
Components: FUEL SYSTEM, GASOLINE
the problem is with the design of the fuel tank/vapor recovery system. i was told by the dealer that when the fuel tank is full fuel splashes into the vapor recovery canister and causes the car to stall. there is no fix for the problem. ford engineers have been contacted and are working on the problem. i was told it would be 60-90 days for a solution. in the meantime i was told to keep the tank 3/4 full or less. the problem is that i was not told of this design problem when i purchased the vehicle. if it is a design problem then every sport trac should be effected. it is a safety problem because the 4 times the vehicle stalled on me three of them were in the middle of a turn. all of a sudden i had no power steering or brakes. even for myself , a large male, i had trouble completing the turn. i shudder to think bout what would have happened if my 105 pound daughter had been driving the car and it had stalled during a turn. if this is a design problem, then people need to be warned when they purchase the vehicle. not filling the gas tank completely does work, no stalls occur. thank you. tim cole. *nlm *nlm **dimsii ivoq entry posted after 12/12/02 cut-over to artemis*768014
Complaint filed: 2013-10-21
Components: VISIBILITY
temperature knob broke off after getting stuck. sounds like this happens quite frequently. i got an estimate to fix it from the dealer. over $2000. major issue in the winter for defrost/heat. *tr
Complaint filed: 1996-09-03
Components: SERVICE BRAKES, HYDRAULIC
when you apply the brakes, they squeak very loud. vehicle has abs. *ak
Complaint filed: 2008-07-27
Components: STEERING
there is a knocking sound in the steering wheel. the sound comes when the steering turns right or left. it started at around 30k miles. this seems to be a factory defect. *tr
Complaint filed: 2010-05-11
Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN
when driving at slow speeds the engine stalls. most recently this happened during stop and go driving at about 7 mph. when accelerating out of a stop the car jerks and lunges forward. when driving at highway speeds the car runs rough. when accelerating to higher speeds the car hesitates and jerks. customer has taken car into 4 different mechanics for these problems - most recently to the dealer who was unable to duplicate the stalling. various attempts have been made to fix the rough running (spark plugs, alignment correction), but the problem persists. *tr
Complaint filed: 1995-08-02
Components: VISIBILITY
pe95-037 active, when heater is turned on and fan is engaged a smell of something burn in for repair can not be found. tt
Complaint filed: 1999-11-23
Components: SERVICE BRAKES, HYDRAULIC
vehicle experiencing erratic problem with brake sysyem; whenever brakes are applied on wet / snowy road it causes front wheels to lock-up, once resulting in a collision. *ak
Complaint filed: 2009-09-18
Components: AIR BAGS
auto purchased new, never in an accident or damaged. airbag light on, dealership replaced sensor free, replaced component at a cost to me for 300.00, airbag light still on. they now say the harness needs to be replaced at a cost to me of 300.00. why is this not a manufacturing problem? no one can answer why i must pay to have this defect fixed. *tr
Complaint filed: 1999-07-21
Components: FUEL SYSTEM, GASOLINE
the bracket that holds the fuel tank to the under carriage of the van has a bent in it where it is bolted to the frame . this has caused a hole from friction, a hairline crack.consumer contacted dealer and manufacturer.there appears to be a flaw in the design. *ak
Complaint filed: 2005-06-16
Components: POWER TRAIN
dt: consumer has 40000 miles on vehicle and vehicle had to 3 transmissions. consumer was driving to florida on the interstate and the vehicle stopped. vehicle was towed because it would not pull. this was at 27, 000 miles. at 40000 miles the vehicle was leaking transmission fluid in the garage. vehicle is in garage to have the power steering rack replaced, when consumer was told that the leak was transmission fluid he needed a new transmission. vehicle has been to dealer often for different repairs. consumer was told that there was no warranty. consumer has had all recalls repaired on vehicle. dealer told consumer that there may be something else in car causing transmission to fail. vehicle is driven less than 4000 miles a year. vehicle was purchased used with about 20,000 miles. consumer owned vehicle for 6 years. same dealer has done all repairs on vehicle, except one transmission because vehicle broke down in lima, ohio. this was done by ford dealership.*ak
Complaint filed: 2004-03-01
Components: ELECTRICAL SYSTEM
while driving and without warning vehicle lost power. vehicle was taken in to the dealer, and dealer determined that ignition switch needed to be replaced. *ak
Complaint filed: 1995-01-05
Components: SUSPENSION
sway bar/bushing failed, causing loose/irratic handling.
Complaint filed: 1999-09-20
Components: ENGINE AND ENGINE COOLING
engine oil pan gasket is pushed too tightly ,therefore pushing the oil out of the pan. *ak
Complaint filed: 1999-02-01
Components: FUEL SYSTEM, OTHER
fuel meter/gauge failed. mjs
Complaint filed: 2002-07-26
Components: AIR BAGS,TIRES
airbags did not deploy when grand prix was hit in the rear by speeding suv and air bags did not deploy when grandprix impacted on to the fire hydrant due to the crash. trunk was compressed up to drivers seat. tires were cut on impact with smooth edged curb.*aki
Complaint filed: 2013-05-28
Components: SEAT BELTS
tl* the contact owns a 2004 saab 9-3. the contact stated that after entering the vehicle, the driver's side seat belt failed to operate. the vehicle was taken to an independent mechanic for diagnosis but they were unable to duplicate the problem. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 120,000. *tr
Complaint filed: 2010-05-16
Components: ELECTRICAL SYSTEM
speedometer and odometer just stopped working,and i was told my throttle cable is just barely hanging on. *tr
Complaint filed: 2002-02-11
Components: ENGINE AND ENGINE COOLING
this common defect has struck my vehicle. this defect should be recalled, bmw acknowledges problem, but won't recall. no safety defect listed. *ak
Complaint filed: 2000-08-16
Components: FUEL SYSTEM, GASOLINE
a metal fuel line located near exhaust syetem could lead to a possible fire. dealer notifed. please provide any further details. *ak
Complaint filed: 2001-09-18
Components: POWER TRAIN
vehicle was in park and motor was running when it jumped into reverse. vehicle backed into tree and damaged left front door.
Complaint filed: 2010-06-21
Components: SERVICE BRAKES, HYDRAULIC
brakes went all the way to the floor. found out that brake line from master cylinder to proportional valve had rusted and a hole had formed allowing brake fluid to leak out. second brake line rusted but intact. am currently looking to have brake lines replaced. *tr
Complaint filed: 2000-04-25
Components: VEHICLE SPEED CONTROL
parked at a drive in pharmacy, put vehicle in reverse, and it lurched backward, hitting vehicle behind the consumer. turned vehicle off and then restarted. contacted dealer . dealer found a vacuum leak on the upper intake near the throttle. they repaired vacuum leak. *ak
Complaint filed: 1997-01-09
Components: SERVICE BRAKES, HYDRAULIC
brake makes scrubbing sound.
Complaint filed: 2012-03-21
Components: STEERING,SUSPENSION,WHEELS
on 3/5/2012, i had a vehicle safety inspection. excessive play in the front end was noted. i took my car to monro muffler where the vehicle was placed on a lift and the underside inspected. it was determined that the subframe was so badly corroded by rust that the frame had perforated and broken away from the suspension. there are holes throughout as well as breakage and weakening. monro muffler recommended i contact nissan consumer affairs which i did. i explained the situation to nissan stating the extent of the damage. i was directed by nissan to take the vehicle to a nissan dealer for a diagnosis which i did. nissan of dartmouth, ma confirmed monro muffler's diagnosis and quoted a minimum $2,300 to repair both the front and rear subframes. beverly bansek of nissan called me back to inform me that nissan would do nothing for the repair. i asked for a supervisor and i was then contacted by the regional supervisor of nissan, vaughn francis who, after reviewing my claim again, stated that nissan would do nothing for me and that the disintegration of the subframes was due to a lack of owner maintenance rather than a defect in workmanship. vaughn francis then stated that there was no need for me to call nissan again as i would only get him and the answer would be the same and that my only option was to contact the bbb autoline dispute resolution division at 1-800-955-5100 which i have done. two nissan dealerships state there is no owner maintenance recommended on the subframes of nissan's vehicles. it is my belief that the failure of the subframes is due to excessive corrosion of the subframe which has lead to perforation possibly from the inside out and because this is an issue of workmanship, nissan should be investigated for a possible safety related defect resulting from inadequate manufacturer's corrosive resistant protection and/or subframe design.
Complaint filed: 2004-06-24
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
problems with starting up vehicle.*mr the vehicle was taken tot he dealer on several occasions about the starting problem. the vehicle also experienced erratic idling. the dealer found a large vacuum leak which caused the high idle. *nm
Complaint filed: 1998-08-20
Components: TIRES
recall work not completed, all tires including spare tire were to be replaced however dealership did not replace spare tire.
Complaint filed: 2011-03-25
Components: STEERING
tl* the contact owns a 1992 toyota pickup. the contact received notification of nhtsa campaign id number: 05v389000 (steering: linkages: rod: relay: connecting) and the vehicle was taken to the dealer for repairs. the contact stated that the dealer only replaced the steering relay rod but did not perform an alignment and reinstall the skid plate on the vehicle. the contact stated that the dealer refused to make the additional repairs on the vehicle to complete the recall. the failure mileage was 140,000.
Complaint filed: 2011-09-27
Components: VISIBILITY
tl* the contact owns a 2002 ford focus. the contact stated that while stopped, he heard a snapping noise and the rear passenger window dropped down into the door panel. the contact examined the vehicle himself and noticed that a plastic mechanism within the door panel was broken, causing the failure. the vehicle was not repaired. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was 90,000.
Complaint filed: 2001-11-09
Components: POWER TRAIN
our jeep grand cherokee pinned our 2 children ages 2 and 4 between it and another car after being placed into park and jumping into reverse. it required both to be air evac'd to maricopa medical center for eval and treatment. we asked the dealership to check the transmission because it had jumped into reverse, they couldn't find a problem and stated they couldn't recreate it. no one was in the vehicle at the time that it popped into reverse. i hope this problem will be taken care of, we were told unless someone dies nothing can be done, fortunately we did not suffer any fatalities. we have since turned in the vehicle, if necessary i can try to provide the vin number. *ak
Complaint filed: 1999-08-19
Components: SEATS
the frame on the driver's side seat has sheared off, causing the seat to move back and fourth. the dealer was notified about the problem. the problem has not been corrected. *ak
Complaint filed: 2002-12-03
Components: POWER TRAIN
i put the jeep in "park" walked to the back of the auto, when it went into reverse. it ran over my foot, dragging me under the car, and proceeded to run up my body and off my shoulder. dt
Complaint filed: 1997-05-29
Components: SERVICE BRAKES, HYDRAULIC
applied pressure to brake pedal and there was a grinding noise/extended stopping distance, resulting in an accident. *ak
Complaint filed: 2000-07-14
Components: ELECTRICAL SYSTEM
while vehicle was parked without ignition running vehicle caught on fire in the steering column area, cause unknown. please give any further details.*ak
Complaint filed: 2003-11-13
Components: POWER TRAIN
on 11/10/03, my 1999 miata stalled when clutch is pushed at idle. i was driving on highway 101 at that time and would create a danger environment for the surrounding cars. after a car mechanic inspected my car, he found that the crankshaft end play was approximately .5" wide. the mechanic suspected that the problem might have been caused by the failure of the thrust bearing. my car currently has about 70,000 miles. mazda installed improper thrust bearing on many 1999 miatas, causing the car to stall when clutch is pushed at idle. so far, mazda has only issued a technical service bulletin claiming the problem would only make noise but ignores the potential stalling problem. *la
Complaint filed: 1998-04-16
Components: ELECTRICAL SYSTEM
it is extremely hard to activate horn in an emergency.
Complaint filed: 2000-09-23
Components: TIRES
these tires although they are not on a recall list have a hairline crack around the sidewall where the sidewall meets the tread. three of the tires have this crack one doesn't.*ak( dot number: tire size: 235/75/15 )
Complaint filed: 2004-03-01
Components: SEAT BELTS
consumer's vehicle was rear ended by another vehicle that was traveling at 30 mph. passenger's side seat belt came unbolted from the floorboard. as a result, passenger sustained a back injury. *ak
Complaint filed: 2013-02-27
Components: SUSPENSION,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
while driving i would hear like a motor running sound that would last approx 5/10 sec. and during this time the brake pedal would rise and get hard and i would have to apply lots of pressure in order for vehicle to stop which does so with grind. i replaced both rotors,calipers,brake pads,mastercylinder and brake booster.abs light would come on when hit bump and go off after awhile .finally i removed fuse from abs and problem ceased.in processes of diognosing problem.discovered suspension in front falling apart replaced inner/outer tierods,pitman arm,both upper/lower ball joints,passenger upper control arm and wheel hub.rear windsheild wiper no longer works and windshield wiper freezes during rain which has caused wiper motor to be replaced.driver side door hinges replaced numerous times causing door not to shut properly and doesnt sit level,fuel gauge doesnt read properly when full it reads 1/2 tank and when reads empty its unknown how much gas is really in tank have to rely on miles counter and carry extra gallon of gas. *tr
Complaint filed: 1995-02-03
Components: FUEL SYSTEM, GASOLINE
vehicle had fuel line leak.fuel sprayed over engine and it began to smoke.occured due to defective clamp near manifold. tt
Complaint filed: 2005-07-21
Components: SERVICE BRAKES, AIR
the abs controller is experiencing an intermittent failure. the symptom is when i have driven several miles or when it is hot, the brake/abs warning light will come on. a mechanic says this is a common problem which will eventually become permanent failure of the abs controller. refer to nhtsa oid complaint 10106162 and 10120717 for failure of same abs controller on 1999 audi a4. the part number of the abs controller in my 1999 passat is 8e0-614-111-b. i am investigating options for repair, either new part from dealer ($1500) or rebuild ($600). this is apparently a very common problem (many complaints on consumer web sites). the failure is reported to be failing solder joints on a circuit board in the controller though i cannot verify this personally. vw america will not admit any knowledge of this issue (they only discuss recall or warranty issues).
Complaint filed: 2003-11-12
Components: EXTERIOR LIGHTING
brake lights work intermittently. i have to wiggle turn signal lever to get them to work again. i can only verify by having someone else outside the vehicle. *la
Complaint filed: 2005-02-15
Components: EQUIPMENT
front brake rotors warping
Complaint filed: 1997-04-09
Components: STRUCTURE
vehicle designed with many blind spots.
Complaint filed: 1999-12-28
Components: VISIBILITY
winshield wipers periodically cut off. *ak
Complaint filed: 1996-10-21
Components: STEERING
tie rod end failed.
Complaint filed: 2010-06-25
Components: EXTERIOR LIGHTING
tl* the contact owns a 2003 mercury grand marquis. the contact stated the headlights would shut off without warning. the contact stated he was advised by a certified mechanic that the light control module was defective and causing the failure. the vehicle was not repaired. the failure mileage was 58,000 and the current mileage was 58,500.