vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2020-02-05
Components: STRUCTURE
the frame of my family's 2004 toyota 4runner is badly corroded, with only 120k miles on it. it did not pass a recent inspection and is unsafe to drive. two different mechanics told me that if we hit a hard bump, the frame could split. there is an investigation, but toyota needs to recall these cars and fix them, or replace them. i can't afford to junk the car and buy a new one, but i can't drive my young children in it either. thank you.
Complaint filed: 2016-09-06
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 dodge ram 2500. the contact received notification of nhtsa campaign number: 16v352000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded an unreasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2018-05-28
Components: SEATS
driver seat sliding back and forth while driving in motion
Complaint filed: 2017-02-08
Components: ELECTRICAL SYSTEM
the speedometer is very erratic sometimes showing a faster speed than traveled sometimes a slower speed or no speed at all the odometer has since quit working and displays odometer error where the mileage should read. and now the engine water temp gauge is dead pointing straight down where there are no numbers and never moves. dealer where i bought the truck new says they have repaired quite a few of these and will cost around $350. to send it out to be repaired by a qualified repair place. i think g m should stand behind such a problem and recall these trucks to fix them.
Complaint filed: 2014-05-23
Components: SERVICE BRAKES
brake line located between the brake control module and the rear axle ruptured above the fuel tank during a stop from 45mph for a stop light causing me to have to veer into the right hand turn lane and ultimately turned into the cross traffic pattern. fortunately, there was no traffic at the time so there was no crash. it is also fortunate that i was pulling a trailer with brakes to aid in my stopping or it may have been worse. *tr
Complaint filed: 2017-10-03
Components: ELECTRICAL SYSTEM
this is the 2nd gm all terrain vehicle i have owned that the speedometer quits working after 50000 miles . when i research on mine there are a bunch of owners that are complaining about the same thing. and it's the instrument panel that needs to be changed
Complaint filed: 2015-01-05
Components: AIR BAGS
tl* the contact owns a 2005 bmw 325ci. the contact received notification of nhtsa campaign number: 14v428000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 03/10/15*lj updated 6/18/2015 *js
Complaint filed: 2015-08-11
Components: AIR BAGS
tl* the contact owns a 2004 toyota corolla. the contact received notification of nhtsa campaign numbers: 15v043000 (air bags) and 15v285000 (air bags); however, the parts needed to repair the vehicle were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2015-02-12
Components: SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
2005 chevrolet mailbu. the consumer was dissatisfied with the services of the recall. updated 02/12/15*bf the consumer received two recall notices. recall 14v252000 and 14v224000. *jb
Complaint filed: 2014-07-10
Components: ELECTRICAL SYSTEM
the car is acting just like the other ignition switch recalls general motors has issued. if there is any weight on the key chain the car has a tendency to stall. sometimes it will start up right away while other times it may need to sit for up to 30 minutes before starting again. *tr
Complaint filed: 2017-11-08
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
acceleration is weak, possible fumes and emissions
Complaint filed: 2017-08-07
Components: ELECTRICAL SYSTEM
alternator caught fire, feb 2017. replaced and checked system. july 30, 17 alternator smoked and melted inside. , positive terminal on battery was so hot that the connector was too hot to touch. replaced. alternator and battery. picked up car from repair shop and within one mile the alternator melted its internal wiring wiring and smoked. car is back in shop. each time this happened the car was being driven.
Complaint filed: 2014-07-22
Components: ENGINE
this could have happened before and just didn't pay that much attention to it but the first time we really noticed it we were : traveling slowly on gravel road , engine just quit. had to put vehicle in park and crank it . second time : had just stopped at a stop sign , started to pull out, engine just quit . had to put vehicle in park and crank it again. luckily there were no other vehicles behind us either time . need to use this vehicle for a trip with our grandchildren and do not feel safe or comfortable in traffic as this could happen again and could cause an accident. we have not been informed if there is a recall on this but feel there must be some type of defect and that this is a safety hazard . we only have 29,500 miles on this vehicle ( express van ) and use it mostly for outings with the family . with all the recalls on the ignition switches , we just need to report this and need it fixed . *tr
Complaint filed: 2016-01-11
Components: STRUCTURE
frame is rusted threw at rear left spring shackle bracket along with rear spring shackles. is mazda addressing this as toyota did? i understand this is common mazda trucks and ford rangers.
Complaint filed: 2014-08-03
Components: SERVICE BRAKES
brake lines ruptured. brake pedal went to floor.
Complaint filed: 2016-02-04
Components: SERVICE BRAKES
tl* the contact owns a 2001 gmc 2500 hd. while driving approximately 35 mph and depressing the brake pedal, the brake pedal extended to the floorboard and failed to stop the vehicle. the contact engaged the emergency brake and placed the vehicle in park. the vehicle was towed to an independent mechanic who was diagnosed that the distributor brake block had excessive rust and needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 180,000. the vin was unavailable.
Complaint filed: 2014-11-05
Components: POWER TRAIN
failed torque converter, the shifter changes, but the vehicle does not recognize the reverse or drive option. it remains stationary. *tr
Complaint filed: 2015-10-11
Components: STRUCTURE
went to have the truck inspected when they notice that where the spare tire went it was rusted through. this was all noticed when the truck was sitting still being inspected
Complaint filed: 2016-03-07
Components: STRUCTURE
the rear liftgate cracked near the mercury emblem. this occurred about two years after purchasing the vehicle new. i took it to two different ford dealerships and was told by both the ford would not fix this problem on the 2004. one stated the 2003 model had the same problem, but that ford repaired those. i did not receive a response to my email i sent to ford. this is a substantial expense to the owners of this vehicle. if you look around you can tell if you are behind a 2004 explorer or mountianeer, they all will have at least one crack around the emblem.
Complaint filed: 2015-08-21
Components: STRUCTURE
tl* the contact owns a 2000 toyota tundra. while the vehicle was in park, the contact noticed that the subframe was corroded around the rear driver side wheel well. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 176,000.
Complaint filed: 2020-12-16
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 saturn ion. the contact stated that the key remained seized in the ignition when the vehicle was shifted into park. the contact stated that the key seized midway while attempting to start the vehicle. the vehicle lost electrical power and took 15 to 20 minutes before starting. the contact stated that there was a click before the key was released. the battery and engine warning lights were illuminated. the vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. the contact called saturn of memphis (2420 covington pike, memphis, tn 38128) and informed the dealer of the failure. the contact was informed to take the vehicle to jim keras automotive (2000 covington pike, memphis, tn 38128). the vehicle was not taken to a dealer and was not yet repaired. the manufacturer was not made aware of the failure. the failure mileage was 66,000.
Complaint filed: 2017-09-05
Components: STRUCTURE
outside door handles on both doors became inoperablewithin a month of each other also trunk latch broke due to the way it is attatched to trunk lid ie two screws thru sheet metal, sheet metal broke around both screws
Complaint filed: 2014-04-22
Components: ENGINE
exhaust manifold cracks causing exhaust gases/heat into engine bay and cabin. *tr
Complaint filed: 2014-08-25
Components: SERVICE BRAKES
stepped on brake and put vehicle in drive. drove to end of driveway and stopped. the pedal went to floor after stopping. upon investigation i noticed the brakeline running from front to back of vehicle broke. same time i also noticed that the entire brake line system was rusted and falling apart. *tr
Complaint filed: 2016-12-19
Components: UNKNOWN OR OTHER
there a interior walter leak
Complaint filed: 2016-04-04
Components: SERVICE BRAKES
the brake line that is routed to the rear brakes rusted completely through, causing me to lose all braking function hence, control of my vehicle. i had to run off into a ditch to miss a slowing vehicle. after i had come to rest in the ditch there was an engine fire caused by brake fluid spraying onto the hot engine exhaust manifold. fortunately, i had a fire extinguisher on board, so i was able to put the fire out before there was any damage. the interesting thing about this incident is that there is another line that runs parallel with the defective line that shows zero evidence of corrosion.
Complaint filed: 2017-09-30
Components: ELECTRICAL SYSTEM
known melting fuse box on top of battery. from schematics, appears s180 fuse (coolant fan) as predominant point of failure. issue has been reported (via web) across numerous models and years. called vw for fix; as techs appear void of a general consensus to problem/fix. unfortunately, vw refuses to acknowledge and/or provide solution to customer(s). refers me to dealer, which is over an hour away. just need info to order repair kit and restore vehicle integrity/safety. concerned as this may be a potential fire hazard; due to the volume of heat generated by wiring within internal compartment. in turn, i understand the age of the vehicle is outside the normal warranty period. as stated, just want an answer to repair; however, vw customer care rep commented i should reporting this issue in hopes to draw additional attention of other owners and, eventually, the nhtsa to get vw to respond to customers questions.
Complaint filed: 2015-01-12
Components: ENGINE
tl* the contact owns a 2004 dodge durango. while driving 40 mph, the contact heard a banging noise coming from the vehicle and the engine completely shut off without warning. the vehicle restarted and was towed to an independent mechanic. the technician diagnosed that the engine was faulty. the vehicle was not repaired and the manufacturer was not notified. the approximate failure mileage was 130,000. the vin was unavailable.
Complaint filed: 2016-06-17
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 dodge ram 1500. the contact received notification of nhtsa campaign numbers: 14v77000 and 15v343000 (air bags) and stated that the parts needed for the repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2017-05-04
Components: STRUCTURE,WHEELS
tl* the contact owns a 2001 toyota tacoma. the contact noticed that the rear passenger wheel was corroded and the subframe underneath the wheel was fractured. the failure occurred without warning. the vehicle was taken to the dealer, but the contact was unaware of what was being diagnosed. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 120,000.
Complaint filed: 2015-08-24
Components: VISIBILITY/WIPER
my wife was driving the suv at highway speed when the front windshield wipers ceased to function during a heavy thunderstorm. she had to pull over because her visibility was obstructed to the point of not being able to operate the vehicle safely.
Complaint filed: 2017-06-13
Components: SUSPENSION
tl* the contact owns a 2004 mercedes-benz sl500. the contact stated that the suspension failed and caused the wheels to drop against the inside of the fenders. the vehicle was inoperable unless lifted up with some sort of lifting equipment. the contact informed mercedes-benz of oklahoma city who stated that the failure was a design issue. the manufacturer was made aware of the failure and referred the contact to the dealer. the approximate failure mileage was 81,000.
Complaint filed: 2021-03-01
Components: STRUCTURE,SERVICE BRAKES,ENGINE
i was going about 25 mph when the truck ahead of me stopped. i hit the brake pedal hard and the brake pedal seemed hard as if it wasn't moving and my car just kept moving forward resulting in rear ending the truck ahead of me. i checked the brake fluid level after the car was towed home and the fluid level looked okay maybe down a little. have never changed out the brake fluid and had the brakes recently checked by lew scwab tires brakes new brake shoes front and rear brakes okay
Complaint filed: 2017-04-06
Components: STRUCTURE
the entire frame and underneath the vehicle is rusted from front to back.
Complaint filed: 2015-07-13
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 3500. the contact received notification of nhtsa campaign numbers: 15v313000 (air bags) and 14v770000 (air bags) and stated that the part was not available for the passenger side air bag recall within a reasonable timeframe; however, the part was available for the driver side air bag. the dealer did not give a specific date for when the part would become available. the manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. the contact had not experienced a failure.
Complaint filed: 2014-06-27
Components: ELECTRICAL SYSTEM
car shut off and lost power to steering and braking due to ignition failure. car would randomly shut off while driving. issue was faulty ignition and was replaced by local mechanic. *tr
Complaint filed: 2020-10-21
Components: STRUCTURE
tl* the contact owns a 2005 acura tl. the contact stated that the dashboard was cracked. the contact was concerned that the air bags may not deploy in the event of a crash or that the air bags may inadvertently deploy without the vehicle being involved in a crash. the vehicle was not taken to be diagnosed nor repaired. neither the manufacturer nor a dealer were made aware of the failure. the failure mileage was approximately 206,786.
Complaint filed: 2015-05-13
Components: ELECTRICAL SYSTEM,AIR BAGS
tl* the contact owns a 2003 honda element. the contact received notification of nhtsa campaign numbers: 10v364000 (electrical system), 14v351000 (air bags), and 14v700000 (air bags). the parts were not available within a reasonable timeframe to schedule the recall repairs. the dealer did not give a specific date for when the part would become available. the manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repairs. the contact had not experienced a failure.
Complaint filed: 2014-03-21
Components: SERVICE BRAKES
after making a panic stop, the dashboard brake warning light came on alerting me to have brakes serviced. pulled in to parking lot (after the light) and found brake fluid dripping from under the truck from the brake lines leading into the abs controller and from a sharp bend in the line that operates the rear axle. lines had rusted and leaked brake fluid. *tr
Complaint filed: 2014-04-07
Components: POWER TRAIN
2004 ford freestar. consumer writes in regards to transmission torque converter recall notice. *smd the consumer stated prior to the recall, the torque converter failed. the repair cost was $1,180.83. the consumer requested reimbursement. the consumer asked the dealer was the part installed defective, and he stated it probably was. the consumer received a refund check. however, he was concerned about the part being defective. *jb
Complaint filed: 2014-05-08
Components: SERVICE BRAKES
wife was driving her niece and nephew and coming up on a stop sign to cross a busy highway. the pedal went to the floor. i checked the brake lines and they are extremely corroded/rusted and have a failure in at least one location. this did not result in a crash or injury but could have easily been fatal. there is no way that a truck only 11 years old should have brake lines rusting like this and having complete failure. *tr
Complaint filed: 2019-03-15
Components: ELECTRICAL SYSTEM,AIR BAGS,VISIBILITY/WIPER
i was parked in an automatic carwash when my driver side airbag started dripping water on me. i'm afraid this could cause my airbag to deploy. i've also experienced crazy electrical issues intermittently that are not safe and i wonder if this is related. i also have a video if that is needed.
Complaint filed: 2017-08-13
Components: STRUCTURE
water leaking in floor board. water will be standing about an inch deep. check tsb 2301004. it leaks everytime it rains. dodge knows about the problem but they haven't done a recall.
Complaint filed: 2018-08-22
Components: AIR BAGS
the srs light just turned on in my vehicle. there was a recall for this same problem sometime in 2012 or 2013.
Complaint filed: 2015-09-15
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 2500. the contact received notification of nhtsa campaign numbers: 14v770000 (air bags) and 15v312000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2017-04-20
Components: POWER TRAIN
the automatic transmission is shifting irratically, sometimes it will take off slowly until the gear engages. sometimes there is a clunking sound as the transmission shifts gears.
Complaint filed: 2016-06-04
Components: AIR BAGS
driving approximately 30 miles per hour, woman pulled out in front of me to turn onto the freeway. a vehicle next to me honked their horn and missed hitting her but i hit her on the passenger rear panel of her car, damaging her vehicle and bending the rear tire at an angle. the airbag did not deploy and was on. i was traveling on a city street, going westbound, the other driver was turning to go northbound.
Complaint filed: 2016-07-29
Components: ELECTRICAL SYSTEM
fuel gauge is erradic. it bounces from full to empty.
Complaint filed: 2023-04-18
Components: STRUCTURE
driving home and the roof came off. didn't realize what had happened thought the seal was broken
Complaint filed: 2015-09-18
Components: STRUCTURE
tl* the contact owns a 2004 ford escape. while driving at approximately 40 mph, the vehicle violently veered to the right without warning. the failure recurred three times. the vehicle was towed to an independent mechanic where it was diagnosed that the subframe failed and needed to be replaced. the vehicle was repaired. the vehicle was previously repaired under nhtsa campaign number: 14v165000 (structure) but the remedy failed to prevent the failure. the manufacturer was made aware of the failure. the failure mileage was approximately 59,000.
Complaint filed: 2016-06-22
Components: ELECTRICAL SYSTEM
on june 8, 2016, my vehicle /truck was dropped off at the indicated dodge dealership for recall work. due to an issue with ecu due to battery change, i requested a reflash of the ecu be performed in order for vehicle to pass smog. i subsequently received a telephone call from dealership stating vehicle was ready to be picked up. upon taking possession of the truck i was advised by phil (service tech) that reflash was preformed and additional updates were programmed into the ecu. prior to leaving location, i was advised there were no problems encountered during the ecu reflash. on june 11, 2016, i began driving the truck per in accordance with general motors "drive cycle" procedures. approximately 10 minutes into driving vehicle, the heating element warning indicator light illuminated in the dash while the seat belt chime sounded simultaneously. this warning light/seat belt chime continued for several cycles, each time the warning light indication lasting several minutes then going off only to should again minutes later. on june 21, 2016, i spoke to phil (autonation dodge service tech) who explained no work had been done to identify and correct the problem since june, 16. as of the submission of this complaint, i have not received telephone call back from dodge. i currently retain voice message fro adrian, all receipts/invoices, cellphone video of indicator light/seat belt alarm sounding, as as all call logs. furthermore, dodge refuses to repair a problem they caused and is refusing to look for an alternate solution to repair damage they caused.
Complaint filed: 2017-10-15
Components: STRUCTURE
the two hinges holding the rear window to the tailgate are badly corroded to the point that the metal bolts have failed and the rear window is now a safety hazard and could fall off during normal driving.
Complaint filed: 2014-11-09
Components: AIR BAGS
there was an initial right passenger door impact, and front bumper impact by a hit and run driver. followed by a cement barrier impact on the drivers door and front left bumper. the final impact was via a palm tree placed at 20 feet by cal trans on the 101 freeway south bound oxnard, ca at rose avenue exit. the final impact occurred on the front left bumper. front left quarter panel, and left front drivers door. chemistry professor [xxx]. was killed. the air bag failed to deploy. the car was well maintained with no structural damage prior to this accident, no electrical problems, and no mechanical problems. the tires and brakes were new with well known brand names. the air bags failure to deploy contributed to my husbands death as he died of a head injury. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2023-11-09
Components: SERVICE BRAKES
the contact owns a 2002 chevrolet avalanche. the contact stated while attempting to stop the vehicle, the brake pedal was firm, and vehicle kept accelerating unintendedly. several warning lights were illuminated. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that the failure was due to a faulty abs module. the vehicle had not been repaired. the manufacturer was made aware of the failure and determined that the vehicle was not included in a recall because he was not located in a salt state. the failure mileage was unknown.
Complaint filed: 2014-08-13
Components: SERVICE BRAKES
abs brakes failed. *tr
Complaint filed: 2014-09-23
Components: ELECTRICAL SYSTEM
3 months ago my electrical started going haywire. turn signals, dash, lights, windows. most occur while turning car on. it's hit and miss whether it starts. battery drains sometimes no rhyme or reason. it starts without incident one day and then needs recharged the next. i've had multiple people tell me an aray of different possibilities, alternator, ignition switch, battery, worn down key, leaving something on etc. i believe the problem occurs because the key can come in and out while in any position. because of this i believe the battery is being drained because people are unaware that they are removing the key while it is still in the acc or on position. this doesnt explain why various electrical components aren't working at full capacity all the time. i did notice that the hit and miss quality wasn't as severe once i removed all extras from the key after receiving the recall notice a week ago. i started to pay more attention to what was going on to see if perhaps the issue was related last sunday the battery seemed dead again and the car wouldn't start. i tried several times until i got things to light up but then the key slipped out while trying to start it. i slipped the key back in and now it won't turn to either the off or start positions. it remains in acc or on positions only. even if i charged the battery i wouldn't be able to start it or turn the electrical accessories off to keep the battery from draining again. from what i can tell, the recall doesn't actually replace the ignition switch it only modifies the keys to keep the ignition switch from becoming faulty. what am i supposed to do since the problem has already occurred? even though the part that the recall was issued for caused my problem, will i have to pay out of pocket to fix the actual problem? who do i contact if they will fix the problem? *tr
Complaint filed: 2015-12-09
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
faulty/worn ignition switch in this vehicle will generate the following issues: (determined through trial and error due to chronic electrical issues:) 1). engagement and disablement of abs system because of lack of good power to the system from the ignition switch circuit. 2). entire loss of directional system(turn signals) again because of lack of good power to the system from the ignition switch circuit. these two situations lead to vehicle that is unsafe to drive at the time of the failure which may happen stationary or while in motion. these issues were intermittent and would happen at any time. ignition switch in a vehicle should not generate issues such as this.
Complaint filed: 2020-03-06
Components: SERVICE BRAKES
sudden onset of brake failure; dash lights came on and then brakes failed. luckily, was in a parking lot and wife was going about 20 mph. dealer replaced master cylinder; defective brake booster failure at 216k.
Complaint filed: 2015-02-13
Components: STRUCTURE
tl* the contact owns a 2003 dodge ram 1500. the contact stated that the plastic dashboard cracked and became very brittle. in some areas, the plastic fractured and created sharp edges on the dashboard. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 130,000.
Complaint filed: 2015-02-23
Components: AIR BAGS
some toyota matrix's have a recall on the spiral cable, not mine. it has been out for 3 years, i can't get toyota to even research my claim as they state that my car doesn't fit their recall profile. *tr
Complaint filed: 2019-01-19
Components: STRUCTURE
i was driving my 4runner at about 20 miles per hour when it suddenly jerked to the right. i stopped and got out to see the frame had rotted apart and one of the suspension bar mounts had dropped. luckily no one was hurt. i contacted toyota and they said there was nothing they could do for me.
Complaint filed: 2014-12-22
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 toyota 4runner. the contact stated that the vehicle failed to start intermittently without warning. the vehicle was taken to a dealer where it was diagnosed that the ignition switch needed to be replaced. the vehicle was repaired; however, the failure recurred. the manufacturer was not notified of the failure. the failure mileage was 60,000.
Complaint filed: 2015-02-02
Components: AIR BAGS
tl* the contact owns a 2004 ford ranger. the contact stated that the air bag warning light illuminated and the air bag alarm sounded continuously. the failures recurred numerous times. the vehicle was not diagnosed or repaired. the contact was made aware of nhtsa campaign number: 14v787000 (air bags); however, the vin was not included. the manufacturer was not notified of the failures. the approximate failure mileage was 130,000.
Complaint filed: 2018-08-31
Components: STRUCTURE,UNKNOWN OR OTHER
frame is badly rusted. after a minor accident, the body shop stated they were unable to weld in a replacement crossmember due to excessive rust. i understand toyota has recalled frames of similar vehicles but not 4runners.
Complaint filed: 2019-07-07
Components: STRUCTURE
i bought this truck used. this is the first vehicle that i've had the frame rust out. i just had some work done to the truck and my mechanic said that a chunk of the frame fell off when he lifted the truck to do work to the brake lines. i've already had welding work done to the truck right after i bought it because it wasn't disclosed that the frame was rusting out. this has been an on going issue. the attached image is from when i had the welding work done the first time.
Complaint filed: 2015-09-11
Components: ENGINE
tl* the contact owns a 2005 chevrolet tahoe. the contact stated that while driving approximately 70 mph, the temperature gauge indicator increased displaying that the engine had overheated. in addition, the oil pressure gauge was low. the vehicle was taken to the dealer who diagnosed that both cylinder heads in the engine had cracked and the engine needed to be replaced. the vehicle was repaired. the failure mileage was 102,000. .updated 10/21/15*bf updated 3/21/16*js *cn
Complaint filed: 2014-10-09
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 cadillac cts. the contact stated that the vehicle failed to start and only started after numerous attempts. the failure was not diagnosed nor was the vehicle repaired. the contact received a notification for recall nhtsa campaign number: 14v394000 (electrical system); however, the part was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the failure mileage was 149,497.
Complaint filed: 2015-09-29
Components: SERVICE BRAKES
i slow to make a left hand turn off hwy 20, once in the turning lane i see a semi crossing in front of me from left to right. i put on the brakes, the peddle goes to floor. unable to stop i make a tire screeching turn in front of the semi barely missing him. brake lines rusted through on drivers side just forward of the door.
Complaint filed: 2014-09-26
Components: SERVICE BRAKES
tl* the contact owns a 2001 gmc sierra. the contact stated that while at a stop light, the brake pedal was entirely depressed and the vehicle rolled into an intersection. the contact stated that the emergency brake was applied in order to stop the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 227,570.
Complaint filed: 2024-04-26
Components: SERVICE BRAKES, HYDRAULIC
the contact owns a 1993 dodge grand caravan. the contact stated that while driving at an undisclosed speed and attempting to slow the vehicle with the brake pedal depressed, the brake pedal required excessive effort to bring the vehicle to a complete stop. the abs warning light was illuminated. the vehicle was taken to an independent mechanic, who diagnosed a failure with the brake actuator piston assembly. the vehicle was not repaired. after investigating the failure, the contact related the failure to nhtsa campaign number: 96v099000 (service brakes, hydraulic) but the vin was not included. the manufacturer was notified of the failure but provided no assistance. the failure mileage was 132,000.
Complaint filed: 2014-11-22
Components: SERVICE BRAKES
when coming to a stop and applying the brakes, the vehicle lost most of its braking power. the pedal went soft and began pulsating with a grinding noise. the brake light came on. it acted as though the abs system was activated. the brake system stayed in the failed mode until i could pull over and turn the engine off and the computer would reset itself. *tr
Complaint filed: 2014-05-10
Components: SERVICE BRAKES
the abs/brake warning lamps light at random times. the first repair center/dealer told me they were very familiar with the problem and it is the ebcm modules. they were problems on 1999-2001 models of pick up and suburbans. he instructed me to ignore the lamps as it would be a high cost of replacement but the abs system will not operate. he also instructed that gm knows very well the problem they had and corrected it on the 2002 models. this was told to me by 2 additional dealer service centers. also by a top auto repair show on the radio. if you do a search on the web you can see this has been a known failure since 2005.i asked each of the service managers why gm hasn't recalled them and their answer is i don't know or there has to be a certain percentage before they will. another was the nhtsa hasn't gotten involved. a failure of this nature means when the brakes are applied they will lock up and skids/loss of control can occur. *tr
Complaint filed: 2014-07-23
Components: ELECTRICAL SYSTEM
the instrument cluster on the 2003 trailblazer malfunctions, causes the speedometer to stop working and you can't tell how fast your going. the malfunctions also occur with the temperature, oil, and gas gauge. very dangerous not knowing how fast your going. the vehicle needs to be recalled. *tr
Complaint filed: 2014-08-05
Components: AIR BAGS
tl* the contact owns a 2002 jeep liberty. the contact stated that the air bag indicator was illuminated in the vehicle. the contact received recall notices for nhtsa campaign numbers: 12v527000 (air bag) and 13v252000 (fuel system, gasoline, structure); however, the parts needed for the repairs were unavailable. the manufacturer was not notified. the approximate failure mileage was 124,000.
Complaint filed: 2018-01-18
Components: ELECTRICAL SYSTEM
1999 honda odyssey. consumer writes in regards to ignition issues. *smd the consumer stated the manufacturer refused to assist due to the consumer no longer owning the vehicle. *js
Complaint filed: 2019-09-16
Components: SERVICE BRAKES
anti lock brakes are activating on there own when trying to stop and has almost caused me to crash 4 times. i finally pulled the abs fuse out this stopped it but now i have no abs iam in soap lake washington it shows a recall but only for a few states i bought my suburban new in boise idaho and now reside in washington state my vehacle is effected extremely bad with this problem
Complaint filed: 2020-05-11
Components: AIR BAGS
tl* the contact owns a 2000 bmw 328i. the contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. the vehicle was taken to an independent mechanic who informed him that the failure may be linked to a recall. the contact then received notification of nhtsa campaign number: 19v853000 (air bags) however, the part to do the recall repair was unavailable. bmw of rochester hills (45550 dequindre rd, shelby charter twp, mi 48317) was contacted and confirmed that the part was not available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer had not been notified of the issue. the failure mileage was approximately 170,000. vin tool confirms parts not available.
Complaint filed: 2023-05-02
Components: STEERING,SUSPENSION
the contact owns a 2002 nissan pathfinder. the contact stated that the vehicle was previously serviced at a local dealer under nhtsa campaign number: 11v244000 (steering, suspension); however, the mechanic diagnosed that there was no rust in the strut housing assembly. the contact then stated that when he replaced the front struts, excessive rust was seen in the strut housing assembly. the contact stated that the vehicle was taken to multiple independent mechanics, who diagnosed that the front axle needed to be replaced and confirmed there was excessive rust in the strut housing. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 147,477.
Complaint filed: 2016-01-27
Components: AIR BAGS
air bag light flash on and then turns off and then stays on.when going over potholes it also comes on and stays on for long periods of times.
Complaint filed: 2017-01-06
Components: AIR BAGS
tl* the contact owned a 2003 ford taurus. while driving 35 mph, the contact's vehicle crashed into the side of another vehicle the air bags failed to deploy. the vehicle was towed to an independent mechanic. a police report was filed. the contact sustained injuries to the anterior cruciate ligament, the tibia, and femur. medical attention was required. the manufacturer was not notified of the failure. the approximate failure mileage was 120,000. the vehicle was destroyed. the vin was not available. updated 05/10/17*lj *tr
Complaint filed: 2023-10-18
Components: SUSPENSION,STRUCTURE,SERVICE BRAKES
when i drive my vehicle it is difficult to apply the brakes on it and i feel like if i press too hard (which might be necessary if i need to suddenly stop) that the brakes might break or fail somehow. i have also noticed that underneath my truck, the frame is rotting out in certain areas and the leafs (steel long plates near the rear of the vehicle) is bending out of shape. there is a clanking noise near the front of the vehicle that concerns me as well when i pass through a small bump.
Complaint filed: 2015-11-12
Components: SERVICE BRAKES
in 2011 my abs/brake light starting coming on took to dealership was told how much it would cost to repair. in searching online how to fix, i see a recall was given to salt belt states in 2005. i own truck since 2002. told by gmc today the recall although it states salt belt states recall only affected certain vin 's is this correct? first owner lived in salt belt state and truck manufactured in salt belt. i see there are additional gmc products with same problem. why don't they repair?
Complaint filed: 2017-01-10
Components: FUEL SYSTEM, GASOLINE,ENGINE
bought this vehicle for transportation to work and have not been able to drive it due to safety issues as the timing belt has apparent issues that make the main computer read it wrong from what i am understanding. the vehicle wants to shut off at a red light or stop sign, then kicks back into gear. it seems to drive better on a main stretch, yet falters at slowing to a stop. it is at the manufacture now and has recalls, yet this was not on the list of repairs. however, i believe it is an issue that should be addressed without me having to pay a service bill for the amount they are wanting to charge me for repairs. i feel this is a manufacture defect that should be fixed. they mentioned the timing belt and crank shaft. im no mechanic, however, these issues could cause me to loose control of this vehicle and should be corrected. i feel it is the manufacturers obligation to safety to help me to have the issues corrected. i had to have someone else drive it to the shop for me with me as passenger. very scary ride. *tr
Complaint filed: 2017-06-04
Components: ELECTRICAL SYSTEM
i was at a gas station making a purchase with my disabled mother. we left the store, and got into my truck. i started my truck and proceed to dive towards the exit of the gas station when i smelled something like burning rubber. i said to my mother that something smelled funny and then looked and saw a thin steam of smoke coming up from in between my legs. i parked the truck and jumpers out leaving my om in the car. i then saw a fire inside of the metal track in which my seat moves mechanically underneath my seat, where the wires are. i ran into the gas station panicked and asked the attendant for a fire extinguisher, to which he replied " no, i don't know i don't have one" and did nothing. so i ran back outside to my truck where my mother was having trouble exiting my truck as she has anxiety and health issues. she finally got out and a tow truck that was driving by, saw the smoke getting heavier and flowing out of my truck, he stopped and out the fire out with an extinguisher. the flames were coming through my seat and i was at a gas station. i was terrified. i have ptsd and this hasn't helped my sleep at all. also, we were at a gas station and as you know, fire is very dangerous at a gas station. we could've been seriously hurt or worse.
Complaint filed: 2017-11-06
Components: STRUCTURE
frame is severely rusted (just noticed), spare tire can't be removed, and the hand brake cable from center cab to rear wheels is frozen
Complaint filed: 2015-04-22
Components: SERVICE BRAKES
tl* the contact owns a 1999 ford windstar. while driving at approximately 40 mph, the brake warning light illuminated. the vehicle was taken to a dealer where it was diagnosed that the rear brakes needed to be replaced. the vehicle was not repaired. the manufacturer was not made award of the failure. the approximate failure mileage was 104,000.
Complaint filed: 2014-11-15
Components: AIR BAGS
dashboard of my vehicle is so severely cracked from the drivers side to the passenger side, i am concerned the airbag could be deployed without cause. *tr
Complaint filed: 2016-08-28
Components: STRUCTURE
car body paint both clearcoat and paint slowly peeling off car body. this has been happening in the last three plus years. the car needs to be repainted.
Complaint filed: 2014-11-22
Components: AIR BAGS
the car hit a patch of black ice and car slid into another vehicle going 55 mph on the highway. driver was wearing a seatbelt at time of accident and the airbag never deployed. driver had facial injuries and elbow went through windshield. very fortunate that was all. *tr
Complaint filed: 2016-09-27
Components: POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS
tl* the contact owns a 2003 jeep liberty. the contact had not experienced a failure until after the vehicle was repaired per nhtsa campaign number: 15v673000 (air bags). a day after the repair, the vehicle stalled without warning. the vehicle was able to be restarted and was driven to the contact's residence and parked. the vehicle was taken back to the dealer where the speed sensor was replaced, but the failure continued. the vehicle was taken back to the dealer where it was diagnosed that the differential needed to be replaced. an independent mechanic took pictures of the differential and the contact took the part back to the dealer. the contact was waiting for a response from the manufacturer to determine a repair solution. the failure mileage was not available.
Complaint filed: 2023-09-07
Components: STRUCTURE
i brought my 2001 toyota tundra into my dealer today, and he advised me that the frame of the toyota is very rusted and cracking and close to completely breaking. he said toyota issued a recall on this, but it is no longer in effect. i have learned this is a common issue with the 2000-2003 toyota tundras. please advise!
Complaint filed: 2014-10-21
Components: EXTERIOR LIGHTING
while driving at night low beams stop working. high beams work. numerous complaints are located on various websites of same issue. dealers cant fix. *tr
Complaint filed: 2014-07-29
Components: POWER TRAIN
as i was driving the car, the engine over revved but the wheels were not moving. i was on city streets making a turn - luckily i was able to coast to the side of the road without any incident but it could have been dangerous as the gears were not engaging. after i navigated to the side of the road, the car wouldn't move forward or backward on being put in gear. there was a smell of burning rubber - later i realized it was probably burning or overheated transmission fluid. on towing the car to the dealer, the dealer ran diagnostics and advised me that my transmission was damaged and needed replacement. for the past couple of days, the 'check engine light" and the "tcs off light" had been coming on and off occasionally. i had also noticed the vehicle not responding to accelerator pedal being pressed in a normal fashion. *js
Complaint filed: 2023-05-20
Components: STEERING
frame/ chassis cracked at steering box mount due to rusting from the inside of the frame out. there are holes and small open areas in the 4 sided frame. there is no wheel well material protecting this area from excessive amount of salt, water, dirt and debris entering in these holes as well, there is no way to maintain, clean, protect or inspect the insides of the frame to know your steering is going to fail. i am not the only person that is having this problem. please review. thanks for reading. sincerely [xxx] or [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Complaint filed: 2018-05-31
Components: STRUCTURE
the frame and underbody including bed and bed crossmembers are rusted so badly that the spare tire fell out! there are large holes in the frame and bed. this is a known issue and there are many discussions and photos about it online. luckily the vehicle wasn't moving quickly when the tire fell out.
Complaint filed: 2014-05-23
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 chevrolet malibu. the contact stated that the vehicle stalled intermittently multiple times. the contact's vin was not included in nhtsa campaign id number 14v047000 (electrical system) or nhtsa campaign id number 14v252000 (electrical system). the vehicle was scheduled for diagnostic testing and to be repaired. the manufacturer was notified of the failure. the approximate failure mileage was unknown.
Complaint filed: 2017-10-04
Components: SERVICE BRAKES
was at chevy dealer to look for a new car, when leaving put foot on brake and pedel went to the floor got out and found fluid on ground under driver side. dealer examined and found blown brake line, and said all lines were in bad shape and need to replace at a cost of $4200. had them replace only ones that were leaking. this is very dangerous and i have heard lots of problems from other people. chevy should be correcting these issues.
Complaint filed: 2015-02-20
Components: ELECTRICAL SYSTEM
started vehicle all gauges except rpm stopped working read online and saw how common this issue is with this car and was advised to file a complaint about it here in hopes of a recall. *tr
Complaint filed: 2019-11-25
Components: SERVICE BRAKES
brakes completely failed. no brake pedal. cruise control release on master cylinder broke open. luckily it was in a parking lot, not on the highway. vehicle had no brakes whatso ever.
Complaint filed: 2018-09-12
Components: SERVICE BRAKES
went to apply break pressure due to another car running stop sign in parking lot. was going approximately 10 mph. lost break pressure and could barely stop. checked break fluid which was completely empty. no break light notice prior to incident indicating low break fluid. asked ford dealership if my car was serviced due to a recall notice for this defect. was told my car was not included in recall possible due to being manufacture at a different plant and it involved rear breaks.
Complaint filed: 2016-03-04
Components: STRUCTURE
both passengers door quit shutting or opening from inside or outside. since they are electronically opened and closed they would not open manually. one door opens just about 5 inches and automatically shuts again. this door has not opened in about 6 months. this is the door on drivers side but second seats with sliding door. passenger side door second seat opens and closes intermittently, sometimes it opens sometimes not. it has almost shut my pets trying to go out the door and automatically will shut back. it started doing this around the same time the other door stopped opening and shutting. i mentioned this to the dealership but they brushed me off. the front drivers door started making a noise when opening and would close by itself when just parked and made a popping noise when opened. also told this to dealership with same results. vehicle parked when all occurrences happened. had to pull over one time off side of road to see why i couldn't open doors for i had a small 3 yr old child in a car seat and was hard to get her out through the passenger front door from back set of seats.