vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2015-01-01
Components: SERVICE BRAKES
in approximately may of 2014 i hooked my 2003 silverado up to my camper to pull it. when i pushed the brake pedal it went to the floor. when i looked under the vehicle there was brake fluid running out of the left front brake line. i took the truck to jennings chevrolet in chambersburg, pa for repair which cost more than $400. then last night my son was using the truck and he called me to tell me that while he was driving it the brake pedal went all the way to the floor. he had to pump the brakes to stop. he was able to get to a store to buy brake fluid. he said the truck is leaking from a rear brake line this time. this is going to cost me hundreds of dollars again. i'm hoping that something can be done regarding this issue as i've never had the brake line fail on the same vehicle twice, even a vehicle 12 years old. *js
Complaint filed: 2018-02-18
Components: AIR BAGS
takata recall i was in an accident in may of 2014. i was hit on the driver's side door/front fender on a city street going approximately 30 miles/hour in a straight direction. the airbags were deployed. i sustained a deep gash on my right forearm and what appeared to be chemical burns on the skin surrounding the gash, both palms and both thumbs that took several weeks to heal. the "burns" worsened over a period of several hours following the crash. i assumed they were chemical burns after doing a quick internet search. i did not go to a doctor but instead treated the area with an antibiotic cream and later, aloe vera. i healed within a few weeks, but i still have a scar on my right forearm from the gash (recent, 2/16/17 photo attached). the injury was caused by the airbag deployment. at the time of the crash both my hands were on the steering wheel at a "10 and 2" position.
Complaint filed: 2015-10-07
Components: AIR BAGS
the air bag light came on blinking for no reason and want go off! help please
Complaint filed: 2017-03-09
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 honda cr-v. the contact stated that the air bag warning indicator illuminated. the vehicle was serviced per nhtsa campaign number: 15v320000 (air bags), but the remedy failed to repair the vehicle. the contact mentioned that the air bag warning indicator remained illuminated after the recall repair. the manufacturer was not notified of the failure. the failure mileage was 182,000.
Complaint filed: 2014-10-07
Components: FUEL SYSTEM, GASOLINE
tl* the contact owns a 1996 jeep grand cherokee. the contact received a notification for recall nhtsa campaign: 13v252000 (fuel system, gasoline, structure). however, the parts were not available. the dealer stated that the manufacturer had only three parts within a year and was uncertain when the parts would become available under the recall. the manufacturer was notified of the problem. the contact had not experienced a failure.
Complaint filed: 2015-04-06
Components: STRUCTURE
i was feeling a shimmy in the car when i was going downhill and applying my brakes. i took it to my mechanic where he lifted it up and discovered that the sub frame rotted in half and is falling apart. his advice was no to drive it until it was repaired because the part that is almost rusted through holds up the rear of the engine and the front of the transmission. he said it was unsafe to drive in the condition it is in and with it being a 2004 chrysler pacifica with 115252 miles on it there should not be this much rust. i immediately contacted chrysler group llc and was informed that they can only go by my vin number and that with my vin number there were no recalls about this problem and that there was nothing she could do. *tr
Complaint filed: 2020-03-13
Components: SUSPENSION
the chassis has become severely rusted on left side where front of leaf spring is bolted to it. it is about to break off and it has been denoted as "unsafe to drive" by the local gmc dealership. truck has been well-maintained and is in good condition otherwise. it has been garage-kept for the last 10 years. i bought it new 9/2004. the dealership just discovered problem today when i was having other routine work done.
Complaint filed: 2014-04-29
Components: STRUCTURE
the frame on my 1998 4runner has been destroyed by rust beyond what should be acceptable. there are some holes in the frame and the rust is severe. the frame should be a lifetime part, not something that fails in this manner, and the state of the frame is completely unacceptable by any standards. i brought it to a toyota dealership to have them look at it, and they told me to my face that it was not safe, but they would not make a report or put that in writing. their report said something along the lines of 'customer said frame was rusty, technician confirmed that frame is rusty.' toyota should have a recall on these vehicles and replace the frames and any associated items that have been ruined by the rust. toyota recalled all the bad tacoma frames that were rusty through the same time period, so they should definitely do the same for all the 4runner owners out there with this trouble. *js
Complaint filed: 2015-07-07
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 chevrolet malibu. the contact stated that the vehicle was repaired under nhtsa campaign number: 14v400000 (electrical system); however, the contact stated that it took several attempts to start the vehicle after the anti theft warning indicator intermittently illuminated. the contact stated that the vehicle would not start until after the anti theft warning indicator was no longer illuminated. the failure recurred on multiple occasions. the vehicle was not taken to the dealer or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 121,000.
Complaint filed: 2014-07-24
Components: SERVICE BRAKES
tl* the contact owns a 2002 chevrolet silverado. the contact stated that the brakes failed after recently being replaced. the vehicle was not diagnosed or repaired. the contact also stated that the same issue happened previously and the brake lines were replaced. the manufacturer was made aware of the failure. the failure and current mileage was 50,000.
Complaint filed: 2019-09-20
Components: STRUCTURE
lower control bolt that mounted to subframe rusted threw frame . if not caught on time the tire would seperate i took the vechicle to a wedler for temperary repair. but unfortanley the design on the subframe has holes so it allows water to enter and cause frame to rust! alert when braking you may experience clunking that is the lower control arm bolt broken. very dangerous. i have vechicle with physical proof of rusted frame if needed i can take pictures when the time comes.
Complaint filed: 2014-04-09
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
car simply stalled on i 376 at highway speed. car won't start unless ignition key is "jiggled". *tr
Complaint filed: 2021-05-18
Components: STRUCTURE
the contact owns a 2003 ford ranger. the contact stated while her husband was driving at an undisclosed speed, the spare tire detached from underneath the vehicle. the vehicle was driven back to the residence and inspected. the driver noticed that the undercarriage and sub-frame were severely corroded. the contact took the vehicle to the local dealer to be diagnosed. the mechanic stated that the sub-frame had rusted out and needed to be replaced. the vehicle was not yet repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 131,000
Complaint filed: 2020-06-30
Components: STRUCTURE
my 4runner's frame broke while driving due to rust. there's a recall for tacoma's but not 4 runners. i thankfully was not injured but now i'm without a vehicle. when i bought my 4 runner i was under the impression toyota was 1 when it came to safety for their customers. please help me
Complaint filed: 2021-05-24
Components: AIR BAGS
in 2018, the car was part of a trade in for a certified used car at my dealership. the car had over 350,000 miles and could no longer run.
Complaint filed: 2014-02-26
Components: ELECTRICAL SYSTEM
my car wouldn't shut off. the key was stuck and it would not turn. i took it to a local mechanic to fix and they had to replace it. i've had a total of 3 new ones done since then. i just found out that gm are recalling some cars because of the ignition problem. i have not heard a thing about it and they knew about this for years. i've had my car for 11 years now and had to pay for all the repairs myself, but i didn't know how dangerous this could be since i've learned about 7 people have died because the air bag didn't deploy because of this malfunction. so i'm very upset that i had this car for all this time and i didn't know how dangerous my car really is. *tr
Complaint filed: 2015-11-12
Components: STRUCTURE
tl* the contact owns a 2003 toyota tacoma. while the vehicle was being serviced for an unrelated reason, the authorized dealer observed that the frame was severely corroded and needed to be replaced. the vehicle was deemed inoperable and was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 203,000.
Complaint filed: 2014-07-08
Components: SERVICE BRAKES
brake line failure on three different dates 2/12/2012. 9/18/2013. 3/6/14 still driving the truck should i be worried. updated 3/18/2015 *js
Complaint filed: 2018-08-01
Components: UNKNOWN OR OTHER
standing water in driver side and rear driver side area.
Complaint filed: 2017-02-04
Components: ELECTRICAL SYSTEM
ignition switch sticks and hard to turn, also have shut off while driving. starter keeps turning.
Complaint filed: 2018-05-07
Components: ELECTRICAL SYSTEM
my f1 light came on while driving. since my goldwing is a conversion to a trike, the kickstand was fixed and is inoperable. on the public highway, trike was running very rough and smelled of a very lean fuel mixture and stalling at every traffic light and had to be restarted. a very unsafe condition. i took it to my licensed honda mechanic and he knew immediately that it was the computer. he stated if i would have driven it in that condition the catalytic converter would have melted and really caused problems. another unsafe condition. my mechanic said it was a problem with the location of the o2 sensor being placed too far back in the exhaust in 2001-2005 models. the problem was fixed by honda in 2006 and following. the computer and installation cost $997.23 and the problem should have been subject of a recall. honda apparently knew it but didn't do anything about it.
Complaint filed: 2018-07-26
Components: ELECTRICAL SYSTEM
defective dash gauge controls keep the car from starting. it's a known defect and honda knows it also
Complaint filed: 2018-08-22
Components: STRUCTURE,UNKNOWN OR OTHER
the frame on my 2001 rotted very quickly from the inside out. it is the same exact frame used on the tacoma (which was recalled) and on the 2002 4runner, which is currently under investigation. if i didn't get the necessary frame repairs it easily could have cracked in half when on the road. the main areas of rot are located at the rear control arm (which i had professionally repaired), and up front near the suspension and axle. my brothers 1997 4runner axle and suspension completely fell apart when he was driving on the road. he was lucky to not be on the highway. someone definitely needs to look into this issue. i purchased the vehicle from the south four years ago (2014) with a spotless rock hard frame. four years later the rear control arm areas mentioned above completely rotted through. this should not happen! i love my 4runner, but i can't believe how these truck frames weren't recalled along with the tacoma frames. it is the same exact frame.
Complaint filed: 2014-07-15
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 pontiac grand prix. the contact stated that while the vehicle powered on, the key remained stuck in the ignition. the vehicle was taken to an independent mechanic where the technician stated that the ignition needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure and current mileage was unknown.
Complaint filed: 2014-07-17
Components: ELECTRICAL SYSTEM
while driving at about 45 miles per hour my car starts to spit, sputter and run rough, there is a noticeable loss of power and my gauges first top out then they bottom out then they go back to normal. ford can't find the problem because it doesn't code for them. *tr
Complaint filed: 2018-12-31
Components: SERVICE BRAKES
tl* the contact owns a 2004 chevrolet tahoe. the contact stated that the brake pedal traveled to the floorboard when it was depressed. also, "stability system disabled- service brake system" flashed on the instrument panel. the contact had to apply force to the brake pedal to maneuver the vehicle out of a drive-thru area of a business establishment. the contact turned off and restarted the vehicle. the vehicle was parked at the contact's residence due to the failure. the vehicle was not included in nhtsa campaign number: 04v045000 (service brakes, hydraulic). the vehicle was not diagnosed or repaired. the dealer was not contacted. the manufacturer was notified of the failure. the vin was not available. the approximate failure mileage was 115,000.
Complaint filed: 2014-11-04
Components: SERVICE BRAKES
i have had 2 incidents with my 02 gmc yukon where the brake lines have failed due to early and unexpected/unreasonable corrosion where they failed without warning almost caused serious accidents. the first incident occurred with about 76,000 miles on the car and i was driving on the highway and applied the brakes as i approached the exit ramp and the pedal went straight to the floor without the vehicle stopping. with my family in the car i drifted past the exit and approximately another 1 mile before finally coming to a stop on the shoulder. after getting the car towed to a local mechanic, they informed me that the rear brake lines rusted through and this was a common problem they see on gm vehicles. they were surprised i was not in a serious accident and i paid $500 to have the replacement lines fabricated. about a year later with about 85,000 miles on the vehicle and again without warning as my wife was driving my children across a bridge and attempted to brake and again the pedal went straight down to the floor not stopping the vehicle and she held down the horn to warn pedestrians and other cars. the vehicle finally stopped after running 2 red lights. the mechanic indicated that all the lines coming out of the master cylinder/booster were rusted through and brake fluid was pouring out. again having to fabricate and replace all the lines out of the master cylinder was expensive, this time costing $1,500. the nhtsa needs to do a full investigation of this problem as i have heard many times that this is a faulty design and extremely dangerous requiring a recall. i take good care of my cars, have the undercarriage cleaned frequently and ask my mechanic to inspect everything on the car on a bi-annual basis and these incidents happen without warning. i hope gm will reimburse all those like me who spent thousands fixing the vehicle after a very dangerous situation. *tr
Complaint filed: 2023-05-01
Components: VISIBILITY
the contact owns a 2004 jeep grand cherokee. the contact stated while adjusting the side mirrors on the driver side console, the contact noticed that the mirror failed to adjust as designed. the contact attempted to unlock the doors by pressing the unlock button on the driver’s side console and the doors failed to unlock. the contact stated that the buttons on the driver’s side console failed to function as needed. the vehicle was not diagnosed. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 86,000.
Complaint filed: 2016-04-11
Components: STRUCTURE
toyota rust recall. truck purchased in 2003 and undercoated . [xxx] received recall, took it in, nothing was done. [xxx], son bought truck in 2008 went to l s toyota regarding rust, nothing was done. frame has rusted so bad that it punctured hole in fuel tank; otherwise, truck in excellent condition. too dangerous to drive. in 2008 toyotas frame rust was so bad on 1995-2004 tacomas (about 800,000 trucks) was so bad the company had to buy many of them back, conduct extensive frame repairs and/or extend frame corrosion warranties by 15 years. company never issued a recall for that problem. we would appreciate getting our frame and fuel tank fixed. it has sentimental value to my husband since it was his dad's truck and he is deceased, and besides, it is a great truck and looks great! information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2015-10-26
Components: ELECTRICAL SYSTEM
i am hoping these pics come threw this time. it would not go threw last time so i cropped the pic to show you the bulb and covering from the day light/turn signal socket on the drivers side. my previous compaint did not allow the pics so trying again. i have to change the bulb every 2 weeks due to the socket getting to hot. the date is only apx. since it has been going on for at least a yr. i really hope the pics come threw, it shows proof of what is happening. updated 11/18/15*lj updated 05/23/18*jb
Complaint filed: 2015-04-21
Components: AIR BAGS
i have a 05 bmw 530i with sport package and i got an error with the passenger restrain system malfunction. in this situation the front passenger air bags will not deploy even if a sufficiently severe accident would occur and occupant protection provided by the system would not be possible. bmw did not want to take care of this comment and recall problem!! *tr
Complaint filed: 2015-05-06
Components: STRUCTURE
every 3,000 miles a oil change and regular maintenance to my car has been done, in april of this year when they put it on the lift noticed all the big rust holes underneath. the mechanic did not want me to leave with it said it was not safe. within a month it is busted. *tr
Complaint filed: 2014-04-01
Components: AIR BAGS
tl* the contact owns a 2000 lincoln ls. the contact stated while driving 35 mph, the air bag warning lamp illuminated. the vehicle was taken to an independent mechanic where the technician diagnosed that the clock spring was defective and needed to be repaired. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 135,600 and the current mileage was 136,000.
Complaint filed: 2016-09-13
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 dodge durango. the contact stated that the air bag warning indicator illuminated. the vehicle was serviced per nhtsa campaign number: 15v313000 (air bags), but the air bag warning indicator illuminated three months after the recall repair. the manufacturer was not notified of the failure. the failure mileage was approximately 209,000.
Complaint filed: 2018-02-06
Components: ELECTRICAL SYSTEM
the insulation on the wiring of the left headlight is deteriorated and falling off leaving the wires bare and at risk of shorting out.
Complaint filed: 2015-01-15
Components: ELECTRICAL SYSTEM,AIR BAGS
tl* the contact owns a 1998 ford taurus. while driving at an unknown speed, the horn became inoperable and the service engine warning light illuminated. in addition, the contact stated that the air bag warning light illuminated. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 148,230.
Complaint filed: 2014-11-05
Components: SERVICE BRAKES
the left front brake hose corroded (metal part) and broke near the the crimp fitting. corrosion was not visible due to rubber sheave covering the crimp fitting connecting the hose to the metal line part. *tr
Complaint filed: 2015-07-15
Components: SERVICE BRAKES
tl* the contact owns a 1998 ford ranger. while driving at approximately 30 mph, the brakes failed while depressing the pedal multiple times. the vehicle finally came to a stop. the failure recurred and the vehicle crashed into another vehicle. a police report was filed and there were no injuries. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 214,299.
Complaint filed: 2020-01-04
Components: FUEL/PROPULSION SYSTEM
starting at around 130,000 miles, when gas tank is at a quarter or slightly less, the car looses power and acts as if it is not getting fuel to the engine. when this happens while driving down a highway at typical highway speeds, power is lost for 10-15 seconds, rpm drops to around 2000 or less (while in "drive"). then all of a sudden, the engine jerks to life, and i can drive the car normally, up until i have to refill the tank. the stalling doesn't repeat itself until the next quarter tank. when the quarter of a tank issue happens in the city at slower speeds, the car dies, dashboard engine lights come on, and i have to pull over, and crank the starter 3 or 4 times, and eventually, it starts back up again with normal driving resumed. one time i was driving up a hill, lost power, and had to pull over quick. when the quarter of a tank issue happens while parked, engine at an idle, the car dies, and i have to crank the starter a few times to restart the car. this problem only happens once per tank cycle, only at the (approximate) quarter of a tank position, and doesn't happen between the full to 1/4, or the 1/4 to empty phase. i know i am not out of gas, as i'm filling up the tank to normal levels. the fuel pump has been replaced twice, and the fuel filter once. my mechanic charged $80 to diagnose the car, only to find a code about a spark plug that misfired - which of course will happen during fuel starvation. spart plugs replaced, but the problem happend again. i've called 3 or 4 vw repair shops, and nobody has a clue how to fix this, especially when i bring up the quarter of a tank issue. the only way to prevent this from happening is to fill up before hitting 1/4 tank. irritating !!!! issue going for about a year now.
Complaint filed: 2014-07-31
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 chrysler pacifica. the contact stated that an odor emitted from the vehicle. the contact discovered that there was corrosion on the battery terminal. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 152,000.
Complaint filed: 2015-09-08
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 2500. the contact received notification of nhtsa campaign number: 15v312000 (air bags); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time to provide the part. the contact had not experienced a failure.
Complaint filed: 2018-05-03
Components: ELECTRICAL SYSTEM
"takata recall" high beams come on on both sides low beam does not come on passenger side but on the driver side
Complaint filed: 2016-11-29
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. while the vehicle was stopped at a stop sign, the side curtain air bags deployed independently. the air bag warning indicator illuminated prior to the deployment. the vehicle was taken to the dealer, but was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 155,000.
Complaint filed: 2016-11-14
Components: STRUCTURE
my truck has 106,xxx miles on it. i have only owned it for 9 months. i took it to the shop for a repair and was told the frame was so rotten out they couldn't put it on the lift.
Complaint filed: 2015-05-29
Components: AIR BAGS
my car started showing the srs light three weeks ago.i waited if it will go off by itself but never did. i bought it in 2014 at the auction but later to discover some issue on it,the front manifold is broken:i was able to fix that.the ac condenser is not in the car which i ve not fix:i guest that could be result of accident from the last user.it has braking issue:i was able to fix that.the engine give ratling noise doing cold start and the the transmission shift forcefully.
Complaint filed: 2018-11-02
Components: STRUCTURE
dash board starting to crack, afraid if cracks would make passenger airbag explode. car has less than 50,000 and garaged.
Complaint filed: 2015-11-02
Components: TRACTION CONTROL SYSTEM,SERVICE BRAKES
tl* the contact owns a 2003 toyota sequoia. while operating the vehicle, the traction off, vsc, and brake sensor lights illuminated. when depressing the brake pedal, the vehicle failed to immediately stop and the braking distance was extended. the contact also indicated that the vehicle would sometimes hesitate to accelerate. the cause of the failures were not diagnosed or repaired. the manufacturer was not notified of the failures. the failure mileage was unknown.
Complaint filed: 2022-04-18
Components: STRUCTURE
the contact owns a 1999 lexus lx470. the contact stated that after a vehicle inspection, it was discovered that the subframe of the vehicle had sustained severe corrosion making the vehicle unsafe to drive. the cause of the corrosion was not determined. the manufacturer was notified of the failure but no assistance was offered. the local dealer was not yet contacted. the approximate failure mileage was 134,000.
Complaint filed: 2015-11-18
Components: FUEL/PROPULSION SYSTEM
we could it to the dealer for the n47 recall and it was there for 24 hours and they said it doesn't need a hitch it doesn't need any protection for the fuel tank. i don't understand why and this recall is a waste of my time and the car can still blow up in a rear end crash,
Complaint filed: 2014-07-29
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 saturn vue. the contact stated that the key could be removed from the ignition switch while driving. the contact also stated that when the key was removed from the ignition, the power steering and the brakes failed. in addition, the vehicle stalled. the contact stated that the failure occurred on multiple occasions. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the vin was not available. the failure mileage was 140,000.
Complaint filed: 2017-03-15
Components: AIR BAGS
hello sir or ma'am; i am writing to you to address a current national highway traffic administration (nhtsa) safety recall affecting my vehicle (and presumably many similar vehicles). i currently own a 2005 bmw 545i 4-door sedan (vin: [xxx]) and have recently experienced a front passenger seat occupant detection mat malfunction. this sensor malfunction affects the deployment of the front passenger seat airbag in the event of a collision. the error codes my vehicle is displaying are the same as those addressed in the nhtsa safety recall (nhtsa campaign number 08v384000, dated 5 aug 2008) indicating a passenger airbag has malfunctioned, "off", and will not deploy in the event of an emergency. the nhtsa recall indicated bmw is recalling 2004-06 5-series models (including the 545i) equipped with seat types that may produce similar errors due to cracking that develops with age. frankly, i find it ridiculous that other vehicles with the same year, make, and model are experiencing the same malfunctions and errors as my vehicle, however, those vehicles are being covered under a current bmw safety recall while my vehicle is not. in the end, my passenger airbag will not deploy in the event of a collision for the same malfunctioning seat sensor, yet, bmw has turned a blind eye to myself and i presume a large number of owners with this same problem. can the nhtsa address this issue with bmw na? thank you in advance for your time and consideration regarding this matter. please feel free to contact me at any time if you have questions regarding this issue. have a great day. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2014-03-18
Components: ELECTRICAL SYSTEM
purchased 2002 chevy malibu back in 2005 with 26000 miles on it .we had it serviced twice a year and for minor issues ,2009 manifold gasket started leaking replaced and was repaired.in 2010 started noticing when starting abs and theft light came on turning key off and turning key on and not starting letting on for about 15 minuets than turning off and starting car lights went off. this needed done every time this happen .asked and was told there was a problem in my switch but no one stepped up to fix this problem.this car left me sit five times from shut off and will not start. had it towed and they did work on every thing else thinking it would solve the problem .had car stop running all lights came on while driving .i think this issue started back in 2001 and all these years they knew about it and didn't do anything about it .now they are saying this is not in their recall. *tr
Complaint filed: 2015-02-07
Components: STEERING
there is a clicking noise when i turn the wheel, and i checked everything in the wheel and it all looked okay.so it must be in the steering. ive read up on it and people are saying its the intermediate steering shaft. *js
Complaint filed: 2017-07-11
Components: SUSPENSION
driving appr. 35mph on state highway 6 in eastham, ma when steering wheel was jerked out of my hands, car abruptly moved to the right and into granite curb before coming to a stop. upon exiting car i found right front tire turned to the right while other tires were facing forward. right lower control arm was broken causing cv axle to break at inner joint. this was a crowded highway on a summer weekend in a resort area. i am extremely fortunate to not have been injured or caused injury to others. repairs totaled $929.95
Complaint filed: 2016-01-12
Components: STRUCTURE
drivers side floor pan rusted from the inside out with the rust radiating from a drain plug. floor pan design allows water to pool internally and rust from the inside out.
Complaint filed: 2015-03-30
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1999 gem nev. the contact received notification of nhtsa campaign number: 06v222000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2014-08-03
Components: SERVICE BRAKES
driving vehicle down highway at 45 mph when applied brakes. the pedal fell to the floor. no brakes. had been driving for 30 min. the main steel line going to the rear brakes has a rusted hole in line. when brake is applied fluid squirts out. *tr
Complaint filed: 2014-07-08
Components: SERVICE BRAKES
my son was traveling @ 50 mph when brakes failed. he narrowly missed hitting a car at an intersection. found out from mechanic that brake line had failed and was entirely corroded. had no warning. repair cost $1,200. evidently, this happens so often that there is an aftermarket kit to replace all lines. has their been a recall?. *js
Complaint filed: 2020-09-09
Components: ENGINE
spark plug - i'm really shocked this hasn't been recalled! purchased this 2001 ford e-350 from the original owner who was a mechanic and kept all service records of this vehicle. it is in excellent condition. had the van serviced and looked over before taking it on a longer trip. at 2 am and only after 5 hours of driving (all highway) we heard a loud bang followed by even louder rumbling and intense gas smell. this happened while driving and the van was in motion on the highway. we were able to exit the highway and wait until the morning. the next morning we took the engine apart and found the spark plug completely blown out of the engine. after buying the repair kit from the parts store and putting in a new spark plug we were able to limp our way home. due to the force caused by the first spark plug being shot out, the engine now sounds like some other spark plugs are very loose and ready to go. not sure the total damage until it can be repaired by a mechanic.
Complaint filed: 2014-04-19
Components: ELECTRICAL SYSTEM
battery died, could not open rear of vehicle, to retrieve pet dog inside. their should be an emergency release. *tr
Complaint filed: 2018-05-12
Components: ELECTRICAL SYSTEM
dangerous death trap!!! i got stuck in my car because the door locks do not work. you are unable to get out of the car if the unlock mechanism fails. there are many compaints of the same for the e46 bmw models. we had to crawl of windows and luckily those worked. as designed, you cannot open the doors if ithe module fails and there is not mechanical override to unlock. there is not door key for passenger doors as well. this has happened multiple times, i am looking to get it fixed but it works sometimes.
Complaint filed: 2019-12-10
Components: SERVICE BRAKES
tl* the contact owns a 2004 chevrolet silverado 1500. the contact stated that the abs engaged when the vehicle braked at lower speeds. the contact took the vehicle to an independent mechanic who diagnosed that the abs sensor failed. the contact was informed to take the vehicle to a dealer. the manufacturer and dealer were not notified. the failure mileage was 48,000.
Complaint filed: 2015-05-22
Components: SERVICE BRAKES
while driving home from the beach at the end of labor day weekend i was coming to a complete stop to turn on to rt 404, my vehicle was then struck in the rear, i saw it coming so i applied pressure to the brake as to not hit the car in front of me. after the accident i noticed brake fluid running out under engine area. and had no brakes, vehicle was towed to shop and i was informed that steel brake line had rusted through. this was not a result of accident just additional pressure on brake, having 2 of my 4 grandkids with me im glad it happeded while stopped and not going 60 mph across the bay bridge, gm should recall all vehicles with the same type of brakeline issue's or agree to pay for the lines that do rust through
Complaint filed: 2014-08-28
Components: WHEELS,ENGINE,FUEL/PROPULSION SYSTEM
the problem: 6.0l head bolts. probably the most well-known and problematic is the issue with the factory head bolts. essentially, the bolts stretch, which results in a blown head gasket. ford is aware of this problem is why there is a lawsuite pending due to this issue and others with this 6.0l engine. the problem: egr cooler the 6.0l diesel has a bad reputation for blown head gaskets and sticking egr (exhaust gas recirculation) valve. while stretching head bolts are partly to blame for the head gasket issue, programmers that turn up the power in your 6.0l truck are guilty culprits as well. simply put, the stock egr cooler cannot keep up with filtering a modified 6.0l. a failing egr cooler can cause your truck to overheat, run poorly, and add to the potential for head gasket failure. the problem: vacuum leak although the super duty uses unit bearings up front from the factory, the trucks are still equipped with selectable hubs. many of the early trucks were equipped with ford-specific hubs which had an auto and on setting only. these hubs were vacuum-assisted and known to be problematic. a leaking or dry-rotted vacuum line is not uncommon to find, nor is a damaged hub actuator. pictured here is a quick trail fix that uses a stick to plug a vacuum line that was leaking and no longer needed because the truck was outfitted with aftermarket hubs. the problem: front unit bearings big tires and unit bearings don't always mix well. even in the factory configuration, the non-serviceable unit bearings have a limited life cycle. the easy way to check for a bad unit bearing is by jacking up the front axle, one side at a time. you'll want to raise the tire off of the ground enough so that a prybar can be placed under the bottom of the tire. you can also use your hands to test this, but the prybar will give you extra leverage. issue recall. *tr
Complaint filed: 2016-02-29
Components: ENGINE AND ENGINE COOLING
tl* the contact owns a 2004 volkswagen touareg. the contact stated that the oxygen sensor emmissions warning light remained illuminated. the contact stated that the vehicle would not accelerate fast enough due to an rpm malfunction. the vehicle was taken to be diagnosed, but was not repaired. the manufacturer was not made aware of the issue. the failure mileage was 134,447.
Complaint filed: 2017-11-28
Components: AIR BAGS
15v043 the airbag indicator light blinking, never stops, whether driving or parked. i purchased this car used, in maryland, where it passed their inspection and will pass my inspection in pennsylvania, but does concern me. i sold my 1999 toyota avalon xl to my granddaughter and never had this problem. according to the car fax this vehicle never got a recall, but got the recall from the internet. seems this is a problem that the toyota avalon has, along with many other vehicles.
Complaint filed: 2017-10-17
Components: SERVICE BRAKES
2004 cadillac escalade with 45,104 miles. 2nd owner. had to panic stop on local highway exit ramp when another vehicle was coming wrong way on the ramp. had a to avoid other vehicle to right of ramp and aggressively apply brakes to avoid accident at approximately 15-25 mph. anti-lock brakes pulsated and stopped the vehicle followed by brake pedal depressing to floor. continued to proceed and brakes again going to floor. determined that brake lines failed and front drivers side of vehicle, completely emptying brake master cylinder causing loss of front and rear brake systems. was able to proceed on emergency brake since home was within a mile and half. at home, filled the master cylinder in driveway and did stationary test of system. engine started, brakes again go to floor and massive brake leak occurred on driver's side by leading edge of front door at truck frame spilling fluid on ground and catalytic converter/exhaust system. have read in new york times this is an issue on gm light trucks and gm refuses to recall. this is a major safety defect that should be addressed.
Complaint filed: 2014-02-18
Components: SERVICE BRAKES
ran thru stop signs replaced all brakes and the brake peddle just pulsed and would not stop my van. *tr
Complaint filed: 2014-11-19
Components: STRUCTURE
i noticed one day something hanging from under my driver side under body. upon further investigation i notice the driver side and passenger side under body to be corroded out with about a 5 x 11 hole. i believe this to be a safety issue and think nissan should be sending out a recall for this issue. *tr
Complaint filed: 2014-11-10
Components: UNKNOWN OR OTHER
midway chevrolet on bell rd. in phoenix, az .has not honored the recall notice . numerous phone calls have not been returned after the initial conversation on 10-3-14 . *tr
Complaint filed: 2017-07-28
Components: AIR BAGS,SEAT BELTS
tl* the contact owns a 1999 porsche 911. upon starting the vehicle, the srs indicator illuminated. the vehicle was taken to porsche of arlington (3100 jefferson davis hwy, arlington, va 22202). the contact did not know the diagnosis results; however, the seat belts were replaced. the vehicle was repaired, but the failure recurred. the vehicle was taken to an independent mechanic who diagnosed that the seat belts failed and needed to be replaced. the vehicle was repaired; however, the failure recurred once again. the vehicle was taken to porsche of arlington where it was diagnosed that there was a sensor failure. the air bag module failed and needed to be replaced along with the seat belts in order to fully repair the vehicle. the vehicle was not repaired. the manufacturer was made aware of the failure and stated that the failure was due to maintenance issues and they could not assist. the approximate failure mileage was 15,000.
Complaint filed: 2014-07-01
Components: SERVICE BRAKES
brake lines rusted out. i was coming up to a light and started to slow down and next thing i knew my brake pedal was pressed to the floor and i was still coasting down the road. there was a box truck just ahead of me and luckily he was in the turning lane so that left a lane open for me. there wasn't any cross traffic coming and i blew threw the red light and was able to come to a stop at a nearby parking lot. scared the s*** out of me especially when i have my daughter in the truck. *tr
Complaint filed: 2017-08-21
Components: ELECTRICAL SYSTEM
2004 toyota prius. consumer writes in regards to the combined speedometer/odometer display. *ld the consumer stated when the instrument panel intermittently failed the driver was unaware of the speed and gas mileage. the consumer requested a full recall with no time limit. updated 08/11/2017*js
Complaint filed: 2017-04-18
Components: ELECTRICAL SYSTEM
i call samsung about a microwave recall model mr1031wb s/n 71at600309f. i purchased the rv used and wanted to make sure recall was completed samsunfgadvised me the owner was reimbursed and should have disposed of the microwave but the rv still has the microwave affected i didn't know you could reimburse a recall i was under the impression it had to be repaired by an authorized location in insure all's safety. i called jayco and was advised this recall must go thu samsung. samsung number is 800-932-3837 jayco number is 800-283-8267. i have the microwave unplugged now need to know what direction to take to resolve a safety recall issue. thanks kirt i see a different campaign number listed but the one i have is 03e04400
Complaint filed: 2014-12-28
Components: SERVICE BRAKES
brake lines rusted through causing the brake fluid to leak out, losing my brakes. i had to replace all of my brake lines. *tr
Complaint filed: 2014-10-09
Components: ELECTRICAL SYSTEM
tl* the contact owns 2002 mercedes cl500. the contact stated the instrument cluster failed and the gauges were unable to be read. the vehicle was taken to a dealer, where it was diagnosed that the instrument clusters needed to be replaced. the failure had not been repaired. the manufacturer was notified of the issue. the approximate failure mileage was 78,000.
Complaint filed: 2015-06-30
Components: SERVICE BRAKES
dragging of the brake while driving. tires get hot to the touch. releasing gas pedal, the car does not roll, it stops abruptly.when ex celebrating, the rpms goes up, but car not going speed limit.brake pedal very hard to press
Complaint filed: 2015-10-26
Components: AIR BAGS
tl* the contact owns a 2004 toyota tundra. the contact received a notification of nhtsa campaign number: 15v285000 (air bags) however, the part for the recall was not available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2019-03-14
Components: STRUCTURE
my 2003 toyota 4runner will no longer pass inspection and is no longer safe to drive as the frame is rotted beyond repair on the driver's side rear. while attempting to have new tires put on and am inspection done we noticed the severe rust/ holes and also a crack in the weld. the rest of the frame is pretty ugly as well, i did not look over the entire frame but i'm sure there are probably other areas that are very bad. i've read about catastrophic failure due to frame rot in these models. toyota has to do something about this. i'm supposed to get a phone call from toyota tomorrow and if they continue to do nothing about it then i'll start calling all the news stations and start spreading the word. i have 45 thousand dollars invested in the company thus far and will never spend another cent on them if this issue isn't resolved.
Complaint filed: 2015-08-10
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 dodge grand caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.
Complaint filed: 2014-01-27
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bags) and stated that the part needed to repair the vehicle was unavailable. the dealer was unable to provide an expected date for the part to become available. the manufacturer was made aware of the problem. the contact had not experienced a failure.
Complaint filed: 2017-09-13
Components: AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
i bought a used 2001 bmw 330ci 2dr coupe on the date of may 5th 2017. i had this vehicle for a very short amount of time approximately 7 weeks time. the takata air bag was present in this model, on top of that the well known overheating issue came my way. my model would overheat at the point where the auxiliary electrical fan would not kick in to avoid overheating. electrical stability was at lost due to these present issues. oddly enough the fan would actually run in reverse polarity pushing air out of the engine when it should be pulling the air in. while driving on a city street my car overheated causing me to break down, a thermostat issue could be present all of this occurred in motion.
Complaint filed: 2015-03-30
Components: AIR BAGS
tl* the contact owns a 2004 toyota corolla. the contact received notification of nhtsa campaign number: 14v312000 (air bags) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.
Complaint filed: 2016-09-02
Components: STRUCTURE
tl* the contact owns a 2002 hyundai sonata. while driving approximately 35 mph, the subframe fractured without warning. the vehicle was not diagnosed nor repaired. the vehicle was serviced per nhtsa campaign number: 09v124000 (suspension); however, the remedy failed to repair the vehicle. the manufacturer was not made aware of the failure. the approximate failure mileage was 133,000. the vin was not available.
Complaint filed: 2017-05-04
Components: POWER TRAIN
complete transmission failure after od light is flashing. from my research , this is a common widespread problem and ford should recall these transmissions. it is very dangerous to have a vehicle suddenly stop accelerating when driving at high speed or when pulling into traffic. i was pulling onto a busy highway at night when my transmission failed.
Complaint filed: 2016-05-11
Components: AIR BAGS
tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags) however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2016-01-20
Components: AIR BAGS
tl* the contact owns a 2003 honda element. while driving 30 mph, the contact's vehicle struck another vehicle on the driver side. the air bags failed to deploy. the contact received notification of nhtsa campaign number: 14v351000 (air bags) a month ago and stated that the vehicle was repaired. the contact sustained three broken ribs and liver damage, which required medical attention. a police report was filed. the vehicle was towed. the manufacturer was not notified of the failure. the vin was unknown. the failure mileage was 103,000.
Complaint filed: 2014-12-19
Components: AIR BAGS
my daughter broadsided an suv at about 45 mph and the airbags failed to deploy. the suv's side airbags did deploy!! *tr