vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2018-11-05
Components: SERVICE BRAKES
tl* the contact owns a 2001 dodge ram van. when the vehicle was started, a loud abnormal noise was detected coming from the vehicle. the contact unplugged the battery and the noise stopped. the vehicle was towed to an independent mechanic where the contact was informed that the anti-brake system failed. the vehicle was also taken to chrysler dodge jeep ram southwest (7980 w tufts ave, littleton, co 80123, (303-578-6099) where the contact was informed that they did not have the tools to repair the vehicle. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 124,683.
Complaint filed: 2016-11-01
Components: SERVICE BRAKES
having low speed (under 8mph) abs activation regardless of weather/road conditions. basically the same issue as nhtsa campaign id number : 05v379000 but apparently my vin is not covered, i live in illinois. *tr
Complaint filed: 2017-11-07
Components: STRUCTURE
tl* the contact owns a 2002 toyota 4runner. the contact noticed that the main frame was rusting on the vehicle. the vehicle was taken to an independent mechanic, but was not repaired. the dealer was not contacted about the failure. the manufacturer was not notified of the failure. the approximate failure mileage was 209,000.
Complaint filed: 2014-10-13
Components: AIR BAGS
our daughter was involved in a motor vehicle accident on 10/9/2014. a vehicle pulled out in front of her. our daughter was not able to stop in time and hit the vehicle with the front end of the saturn to the drivers door of the other vehicle. air bags did not deploy but we believe they should have. our daughter sustained injuries. *tr
Complaint filed: 2014-08-11
Components: SUSPENSION,STRUCTURE
frame is rusted through leaf spring went inside the frame rails. *tr
Complaint filed: 2016-06-22
Components: SERVICE BRAKES
tl* the contact owns a 2004 gmc yukon xl. while driving at any speed and applying the brakes, the pedal would stiffen and not moved downward completely. the failure recurred continuously. the vehicle was driven to a mechanic who diagnosed that the power assist brake system failed. the vin was excluded from nhtsa campaign number: 04v045000 (service brakes, hydraulic). the manufacturer was notified. the vehicle was not repaired. the failure mileage was 130,000.
Complaint filed: 2014-06-23
Components: SUSPENSION,STRUCTURE
the frame is rotting away, the frame rot clearly started many years ago. the rust is quite bad and will not stop. in an accident, the body could possibly fly off the frame possibly being fatal. the frame is rusting from control arm brackets to body mounts all of which can lead to very dangerous situations. *tr
Complaint filed: 2015-01-05
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 chevrolet impala. the contact stated that while driving at a low speed, the vehicle stalled. the contact was able to restart the vehicle by unplugging the computer system and removing and re inserting the key into the ignition. the vehicle was not diagnosed or repaired. the failure recurred on numerous occasions. the manufacturer was notified of the failure. the vin was included in nhtsa campaign number: 14v4000 (electrical system). the failure mileage was 90,000.
Complaint filed: 2016-05-27
Components: AIR BAGS
tl* the contact owns a 2003 toyota avalon. the contact received notification of nhtsa campaign number: 15v043000 (air bags). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2014-01-27
Components: AIR BAGS,SEAT BELTS
srs light appears. the mini-van was taken to service center and i was informed that the driver side airbag inflator module was defective and it needs to be replaced. i note that there is a recall on the 2003 honda odyssey driver side airbag inflator module recalls recalls and other components. however, honda refuses to include my van in the recall. national highway traffic safety administration should include all 2003 honda odyssey in the recall. *tr
Complaint filed: 2014-02-24
Components: SERVICE BRAKES
the abs system fail and the car lost control. *tr
Complaint filed: 2019-09-26
Components: STRUCTURE
i bought this vehicle at dealership may 2018, frame components completely rotted through i will include photos vechicle unsafe to drive transmission lines rotted when i looked closely i saw frame rotted. *tr
Complaint filed: 2018-02-04
Components: SERVICE BRAKES
without warning the brakes failed. vehicle was in motion at time of failure, vehicle could not be stopped and at 30 mph ran through the red traffic light at a busy city intersection. fortunately, no accident occurred. vehicle had to be towed to dealership. dealer repaired vehicle. invoice stated: "brake line wore through from steering column rubbing on flexible section."
Complaint filed: 2014-03-20
Components: STRUCTURE
while driving down state highway i lowered the front windows and a piece of the dashboard (that is cracked in several places) broke off, flew around in front of me, and then hit me in the left eye causing me to completely loose site of the road and the other vehicles around me all while doing 60 miles per hour on a 4 lane road. *tr
Complaint filed: 2020-07-15
Components: ELECTRICAL SYSTEM
the door central lock control module fails on all of the e46 bmw models where the passenger and driver can become trapped in the vehicle because the door locks cannot be unlocked in any way because of the faulty gm5 central locking module
Complaint filed: 2016-11-07
Components: STRUCTURE
purchased a 2003 altima, 1 owner car for my 16 year old daughter. after having car for about 9 months noticed metal rusted material in the driveway under the passenger side of the car. inspected and found a hole the size of my fist going all the way through. ended up replacing most all of the passenger side floor pan due to a major safety issue. if not for the carpet the passenger could have placed their foot through the area. have talked to others at body shops and found this is a problem with the altima from 2003-2006. not a cheap fix either.
Complaint filed: 2014-05-13
Components: SERVICE BRAKES
abs and brake light would go on and off intermittently beginning around 55000 miles. the mechanic told me fords were known for this, but should not present a problem. back wheels started smoking and leaking fluid at 76000. this contaminated the wheel wells and brake pads. the abs/brake light also stay on consistently now. repaired the problem and ran a diagnostic on the abs. mechanic told me i had a faulty abs module that the dealer would have to repair. have not done that yet, looking to see if there has been a recall on this problem. apparently ford has not addressed this issue. i have this van to transport my disabled son, now concerned that our safety is at risk. *tr
Complaint filed: 2019-02-09
Components: AIR BAGS,STRUCTURE
i entered my vehicle yesterday moring an noticed three two large crack across the dashboard starting at the winshield moving toward the passenger compartment. i did not notice the cracks when cleaning my car last week = sudden event occurance. a google search indicates many 2004 to 2008 acura tl's experience this issue. i am concerned about these cracks effecting the air bag deployment process and subsequent loss of passenger protection/safety during a collosion. google search results imply these cracks will continue to develop and spread across the entire dashboard due to a design or manufacturing defect. can you help us?
Complaint filed: 2015-12-18
Components: ELECTRICAL SYSTEM
tl* the contact owned a 1997 buick regal. the contact stated that the vehicle caught on fire. the vehicle was destroyed. no further details were available. the manufacturer was not made aware of the issue. the failure mileage was unknown.
Complaint filed: 2014-07-09
Components: SERVICE BRAKES
driving vehicle, and lost brakes. discovered the brake line had rusted thru causing loss of fluids. after researching this i found out this is a very common problem with certain year model gm vehicles. this is a extremely dangerous situation, and i cant believe there has not been a recall on this. does it really take deaths for gm to act on defects they are aware of? i have a 1988 jeep wrangler and the brake lines look a lot better than those on my truck. the sad thing is you cant even buy the break lines from the dealer because they don't sell them, would someone please look deeper into this before someone else gets killed or injured. *tr
Complaint filed: 2015-09-04
Components: AIR BAGS
tl* the contact owns a 2000 dodge ram 2500. the contact received notification of nhtsa campaign number: 15v313000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2015-03-11
Components: AIR BAGS
2004 honda cr-v. consumer writes in regards to recall notices 14v351000,14v353000 and 14v700000 air bag issues. *smd the consumer was put on a waiting list, due to lack of parts. *jb
Complaint filed: 2016-03-31
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet impala. the contact stated that the engine stalled several times, while driving at 60 mph. the vehicle was taken to the dealer where it was diagnosed that the ignition switch failed. the ignition switch and cylinder were replaced however, the failure was not corrected. the vehicle will be taken back to the dealer for further inspection. the manufacturer was not notified of the failure. the failure mileage was 281,000.
Complaint filed: 2016-02-10
Components: AIR BAGS
tl* takata recall. the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) and the dealer was unable to supply the part for the recall repair beyond a reasonable time frame. the manufacturer was also contacted and was unable to determine when the second notice would be sent to the contact to indicate that the parts were available. the contact was unable to determine when the vehicle would be repaired. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2014-06-17
Components: ELECTRICAL SYSTEM
the theft system automatically engages randomly when ignition is attempted. reset with key in on position for approximately 10 minutes is the only way to get the car to start. can happen multiple times per day, regardless of weather or parking conditions. replaced ignition in 2013 and computer in 2011 with no change in issue to a detriment of over $1,000.00. occasionally pressing gas when ignition first catches will route the issue, but not always. theft light also now stays on regardless of a successful first start or not. needless to say, it is frustrating to have this happen when you need to get on the road for work or even an emergency! *tr
Complaint filed: 2015-09-22
Components: STRUCTURE
the paint is fading and peeling very badly on my 2002 honda civic.almost to the point where the truck, roof, and other areas of my red vehicle are almost white!!! i know the car is old but i have a silver 2003 lincoln navigator with double the miles on it and no paint issues whatsoever. from all the information available on the internet, there is a known issue with inferior quality paint jobs that honda refuses to correct. i have washed and waxed the vehicle regularly and do not understand why the paint would fade and peel like it has. to top it off, the vehicle was kept in an inside storage facility for three years while i was stationed in japan. i really feel that honda needs to stand by its products and restore the quality that their name was built upon.
Complaint filed: 2016-02-15
Components: AIR BAGS
takata recall the recall notice was first mailed in july of 2015. that was seven months ago and i still have not received details on how i can have my airbag replaced. i believe mazda is not taking this recall seriously and not repairing the vehicles in a reasonable amount of time. how many people have to die before they offer the recall repairs?
Complaint filed: 2014-07-29
Components: STRUCTURE
when driving over unequal pavement on road, felt and heard noise at rear of vehicle. saw wheel tumbling down road behind vehicle. stopped vehicle and noticed that it was spare tire from vehicle. placed spare tire in bed of truck and when i got home, noticed that the bracket/plate that was securing the spare tire to the underside of the bed had separated from the cable that was holding it in place. the bracket/plate was so corroded/rusted that when the truck hit the bump, the weight of the spare wheel caused it to collapse and allowed the spare tire to fall onto the road. *js
Complaint filed: 2024-08-03
Components: SERVICE BRAKES
brakes lines broke while in traffic at stop light. manage to drive in low gear 1/2 block to repair shop. they replaced the lines
Complaint filed: 2015-04-01
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet malibu. the contact stated that the vehicle failed to start. the vehicle was taken to an independent mechanic who diagnosed that the ignition switch needed to be replaced. the vehicle was not repaired. the vehicle was then taken to a dealer. the technician was unable to diagnose or repair the vehicle. the failure recurred on numerous occasions. the manufacturer was not notified of the failure. the vehicle was previously repaired under nhtsa campaign number: 14v400000 (electrical system). the failure mileage was 140,000.
Complaint filed: 2014-05-06
Components: SERVICE BRAKES
abs fault- locked up brakes- common problem with this vehicle- need a recall but knowing gm we will never see one (until someone dies) . this is crazy the electrical problems with this vehicle and the lack of response from the federal government or gm. *tr
Complaint filed: 2014-09-15
Components: STRUCTURE
excessive premature rust on front passenger floor pan. about 5"x10" in size and consistent with most other nissan altima rust complaints for cars of similar age. since noticing the rust i have looked at dozens of similar nissan altimas in store parking lots all with the same premature rust pattern. it appears that nissan designed the floor pans with a drain plug which allows water penetration above the floor pan where it causes rust. the rest of the floor pan on the entire vehicle is in exceptionally pristine shape, but due to the improperly designed/installed floor plugs the rust has caused holes to develop in the floor pan around the front passenger compartment. upon noticing the rust, i talked with a local mechanic who stated he hasn't seen a nissan altima of similar age in his shop that did not have identical rust patterns in the same spot. this is obviously a manufacturers defect and the rust in this one area around the drain plugs is inconsistent with the lack of rust everywhere else. holes in floorboards of late model cars is a huge safety concern because most consumers would never suspect this would be an issue on late model cars which are otherwise not showing any signs of rust. holes in the floorboards can allow penetration of deadly exhaust fumes, especially in stop and go type driving as well as personal safety risk as this weakens the overall strength of the unibody design in a crash. also if undetected long enough it can cause seats to loosen and fall from their mounts. i strongly urge the national highway transportation safety board to issue an immediate recall since it appears the manufacturer is unwilling to acknowledge the risk it is putting on consumers. *tr
Complaint filed: 2015-06-21
Components: SERVICE BRAKES
a.b.s. light on. suspension broken in right front tire. dashboard gauges not working properly
Complaint filed: 2017-06-06
Components: STRUCTURE
i took my ford ranger to be inspected and was told the rear bumper mount had to be fixed due to rust. i made an appointment to get that fixed and when the garage that i took the truck to went to fix the that problem they told me they couldn't fix it because the rear frame was rotted. i had been running the truck before this problem arrived so now i have a vehicle with only 169000 miles on it and it wont pass inspection. the rest of the truck is in good condition. i have a g m c pick-up with 230500 miles on it and the frame is still good. the consumer requested an update. updated 10/23/2017*js
Complaint filed: 2017-10-23
Components: AIR BAGS
vehicle was involved in an accident, neither front airbags deployed
Complaint filed: 2014-06-16
Components: ELECTRICAL SYSTEM
while car is moving key comes out of ignition. *tr
Complaint filed: 2015-11-17
Components: SERVICE BRAKES
brakes just when out on it and they have a recall but is good for just 10 they need to be respons for this problem making cars with no brakes is a deith wish i hope you guys do something about it is not safe at all
Complaint filed: 2016-07-18
Components: STRUCTURE
tl* the contact owns a 2003 jeep liberty. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). the vehicle was taken to the dealer where it was diagnosed that the rust corrosion was beyond repair and deemed as level five corrosion. the manufacturer stated that their database displayed that the vehicle was previously serviced per the recall, which was inaccurate. the manufacturer denied to repurchase the vehicle. the contact had not experienced a failure.
Complaint filed: 2014-12-22
Components: ELECTRICAL SYSTEM
2000 pontiac grand am the car key cut off when driving. *mw the consumer stated the starter and alternator failed.
Complaint filed: 2014-11-05
Components: AIR BAGS
tl* the contact owns a 1999 pontiac grand am. the contact stated that while driving at an unknown speed, the vehicle hydroplaned and crashed into a median. the air bags failed to deploy. the vehicle was included in nhtsa campaign number: 14v400000 (electrical system). a police report was filed and the contact sustained minor injuries from the seat belt. the vehicle was destroyed. the manufacturer was not made aware of the failure. the failure mileage was 98,000.
Complaint filed: 2021-06-06
Components: ELECTRICAL SYSTEM
i was driving and antitheft system went off while driving. then wiper failed to work. i was told by dealer mechanic that the body control module was failing and advised not to drive the car because the antitheft system may cause the car to stop and the wiper system will stop when raining causing multiple accidents.
Complaint filed: 2022-03-11
Components: SUSPENSION,STRUCTURE
hitch broke off due to ford common frame rot. frame is rotted from leaf spring shackle and back
Complaint filed: 2017-09-01
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 gmc yukon. the contact stated that the instrument panel indicators ceased to function. the contact stated that the odometer, speedometer, and various gauges were not visible. the failure occurred without warning. the vehicle was taken to an independent mechanic, but was not diagnosed. the dealer and manufacturer were not contacted. the failure mileage was approximately 231,256.
Complaint filed: 2015-07-08
Components: STRUCTURE
on march 17, 2015 my mechanic discovered front floorboards rusted through from inside vehicle. i can put my fist through one of the holes. the rusted floorboards are a safety issue. this is a design issue well-known to nissan and previously reported to nhtsa by other nissan altima owners. cost to repair is over $3,000. my nissan altima is low mileage and has been well-maintained. it has been garaged and is otherwise in great condition. i cannot in all good conscience donate this vehicle to charity and certainly will get a greatly reduced trade-in value from any buy foolish enough to buy this nissan. i reported the problem to nissan, but received no reply. i plan to join a class-action suit against nissan and also ask the nhtsa to issue a recall that forces nissan to remedy to problem or compensate me for my loss of value.
Complaint filed: 2015-06-25
Components: AIR BAGS
i am the original owner of a 2001 bmw 325xi vehicle. i live in the south. the passenger side only takata airbag was recalled by bmw and replaced with another takata airbag. the driver side airbag was not recalled. the passenger side airbag is not as close to a potential passenger, although bmw considered it very necessary to recall, but the driver side airbag is much closer to the driver, since it is behind the steering wheel. this makes no sense. both airbags should have been and now should be recalled. i fear for my life or potential serious bodily injury. there has been no recall, nor is there an open recall on the driver side airbag, stated on the safercar.gov website, which i constantly check by using my vin number. i urge you to order a recall on the driver side airbag at once. i have watched and will continue to watch the hearings. i have also contacted my government representatives and senators and taken notes on the hearings. please continue your thorough work, but also please help me! updated 09/10/15*lj
Complaint filed: 2020-09-22
Components: AIR BAGS
tl* takata recall. the contact owns a 2001 honda cr-v. the contact received notification of nhtsa campaign number: 20v027000 (air bags). the contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called auburn honda (1801 grass valley hwy, auburn, ca 95603, (530) 823-7234) who stated that the parts were not yet available. the contact had not experienced a failure. the manufacturer was contacted by mail however, the contact received no response. vin tool confirms parts not available.
Complaint filed: 2014-12-09
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1999 chevrolet malibu. the contact stated that the key moved out of the run position while in the ignition switch, causing the vehicle to shut down. the vehicle was previously serviced under nhtsa campaign number: 14v400000 (electrical system) however, the failure persisted. the manufacturer was not made aware of the failure. the failure mileage was 157,282. updated 01/23/15*lj updated 6/9/2015*js
Complaint filed: 2016-10-07
Components: ENGINE
timing chain tenser bolt and guide brakes and destroys the motor on chevrolet cobalt 2005 causing the car to not start also turns on the check engine light and goes to low power mode also the transmission has problem too
Complaint filed: 2015-10-30
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet monte carlo. while driving at various speeds, the engine failed and the security warning light illuminated. the vehicle restarted after numerous attempts. the vehicle was taken to a dealer where it was diagnosed that the vcm and the ignition lock cylinder failed and needed to be replaced. the failure occurred intermittently. the manufacturer was aware of the failure. the failure mileage was approximately 130,000.
Complaint filed: 2015-08-06
Components: SERVICE BRAKES
tl* the contact owns a 1998 volvo v70. the contact stated that while operating the vehicle, an abnormal sound was present coming from the rear passenger side. while inspecting the vehicle it was discovered that the rear passenger side brake rotor had cracked. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 200,000. ma 10/25/15
Complaint filed: 2014-12-13
Components: STRUCTURE
my hood blow off the car at 35/40 mph - there is nothing left of the hood release or the hood hinges my hood was there but also feel off - *tr
Complaint filed: 2014-11-25
Components: STRUCTURE
tl* the contact owns a 2000 toyota tacoma. the contact stated that the frame was corroded. the vehicle was taken to an independent mechanic for diagnosis. the mechanic diagnosed that the frame needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 196,000. ,,updated 01/06/15 *bf updated 9/7/2017*cn
Complaint filed: 2016-04-18
Components: EXTERIOR LIGHTING,SERVICE BRAKES,ENGINE
tl* the contact owns a 2000 volkswagen beetle. while driving at a low speed, the vehicle stalled. the contact was able to restart the vehicle. in addition, the brake warning light illuminated even though the emergency brake was disengaged. the check engine warning light also illuminated intermittently. the contact also stated that the low beam head lamps failed to fully illuminate. the vehicle was not diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was unknown.
Complaint filed: 2014-08-10
Components: ELECTRICAL SYSTEM,ENGINE
my 2004 dodge durango limited with the hemi 5.7 has an erratic idle at stops whenever it rains. later in the week i went on the highway at 45 mph the engine stalled during a rain storm. i only have 125,000 miles on the vehicle. i researched this online and found it was most likely the plastic wiper cowl below the windshield allowing water to flow over the top of the engine, which collects on the intake manifold and might slowly make it's way in to the block and hydrolock the engine. seriously i thought. i went out the next day and opened the hood and placed the garden hose over the center of the windshield with the wipers on and ran the water on low, and also in the off position. sure enough a lot of water flows in to the driver side wiper hole where it rotates and spreads out over the back two cylinders of the center of the engine. i found there is possibly an upgrade wiper cowl that may prevent some of the water flow buy not all of it. so now i am concerned with this circumstanced even after i get the new cowl that water will still be damaging or destroying my engine one day from water flowing through the cowl over the top of the engine once again. this would cost me $5000-$6000 for engine replacement, just because of a poor design, and no recall or solution from dodge to take care of this water issue. *tr
Complaint filed: 2015-08-12
Components: AIR BAGS
i have contacted dodge about the airbag recall and all they tell me is the parts are not available for this vehicle and keep pushing back the date they say it will be available. what the use of having a vehicle that can potentially be dangerous for my family and i this has been going for a little while now how are they not force to fix all the vehicles right away. is it because its an american vehicle and not foreign vehicle smh.
Complaint filed: 2014-05-28
Components: SERVICE BRAKES
original incident truck felt like it wasn't going to stop. next incident was trying to stop and wasn't able to stop in time. had to pull off the side of the road, regain composure, brakes were basically gone. pedal to the floor to come to a slow stop, required many extra feet to come to a stop. truck is parked in driveway due to expense to replace all 4 totally rusted out brake lines. *tr
Complaint filed: 2015-07-20
Components: STRUCTURE
the floor boards on the passenger and driver side front have rusted through.
Complaint filed: 2015-03-31
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 saturn ion. the contact made numerous attempts before the key would release from the ignition switch. the vehicle was previously repaired under nhtsa campaign number: 14v171000 (electrical system); however, the failure persisted after the recall remedy was performed. the vehicle had not been repaired. the manufacturer was notified of the issue. the failure mileage was unavailable.
Complaint filed: 2015-06-15
Components: AIR BAGS,SERVICE BRAKES
tl* the contact owned a 2004 dodge ram 1500. while driving at 60 mph, the brake pedal was depressed and did not effectively stop the vehicle. the vehicle veered across the roadway and ended up in a ditch. the air bags failed to deploy. a police report was filed. the contact sustained bruises to the body and medical attention was not required. the vehicle was towed to an independent mechanic where it was diagnosed that the vehicle was destroyed. the manufacturer was not notified. the failure mileage was 135,000. updated 11/18/15*lj updated 1/12/16 *js updated 01/26/16.*jb
Complaint filed: 2014-04-16
Components: ELECTRICAL SYSTEM
i have been having a problem with the fact that my 2004 chevrolet impala has a habit of not wanting to start, and also the fact that at any time the car is running, i can pull the key from the ignition and the car continues running. i would like these problems taken care of a.s.a.p. please find a way to fix these problems soon. my job depends on my car being reliable. *tt
Complaint filed: 2014-06-11
Components: STRUCTURE
i was pulling into a parking lot when i heard a popping sound and then the sound of something dragging. i looked under the car and the gas tank shield fell off and it was dragging. i pulled it off and many large pieces of rust fell off of the rodeo. i noticed that the frame was extremely rusting. i was able to poke my finger through the frame in many places. the car is now parked in my garage as it is unsafe to drive. i cannot believe that isuzu has not been forced to recall all of these vehicles. i feel that there should be a class action lawsuit related to the use of laminated steel for the construction of the frames and the related corrosion problems. *tr
Complaint filed: 2015-04-05
Components: SERVICE BRAKES
backed out of garage drive with a downward slope. the brake pedal went to the floor. stopped the truck using the emergency brake. the brake light came on after the incident, not before. checked the brake fluid reservoir, fluid level was below minimum. under the vehicle, the problem was apparent. near the abs control unit it looked like the metal line(s) had exploded and brake fluid was all over the underside of the truck and dripping down the frame rail. checking the vehicle, i found all the metal brake lines, especially near the abs unit, were badly rusted. two problems: 1. the failure was catastrophic without warning. while the brake light came on after the brake line failure, it provided no prior indication of problems. brake fluid was ok prior to the line failure (no brake service light) and the brake fluid loss was the result of the brake line rupture. the brake line, weakened by rust, failed with the increased pressure when brakes were applied. 2. there was no residual or back-up braking available even with fully depressed brake pedal. i've read gm's statement that the brake service light would provide advance warning and the braking system is designed to provide braking (with longer stopping distances) should there be failures in the system. unfortunately, in catastrophic brake line failures there were no warnings; the warning light was delayed after the fact. from an engineer's perspective, did the metallurgical content of the brake lines change in 1999 or perhaps that was when the abs housing changed to aluminum? the galvanic nature of the steel brake lines connecting to aluminum in the presence of salt water will certainly result in the increased corrosion of the brake lines. summary: the nhtsa needs to issue a recall (regardless whether gm is held responsible for the monetary costs of repair) to prevent accidents. *tr
Complaint filed: 2015-08-08
Components: SERVICE BRAKES
i applied the brakes and the pedal traveled all the way to the floor.i pumped them and was able to stop to avoid collision.i inspected the truck and saw brake fluid coming from under the vehicle above the fuel tank.i've seen numerous reports about this issue.the cheapest estimate was 600.00 dollars to fix.i will attempt to repair myself if it's not to difficult.
Complaint filed: 2019-08-29
Components: STEERING
gearshift stays in "park". once you pull into a parking space and park vehicle, put gearshift in park, turn off ignition. . .next time you start your engine the gearshift stays in park. v
Complaint filed: 2014-01-28
Components: STRUCTURE
the frame on the vehicle is rusting. i didn't realize that tacoma's had rusty frame issues until after i purchased the vehicle. i am concerned that this frame will cause unsafe driving conditions if something gives out while driving. i am also concerned about the resale value of a year class of vehicles that are known to have rusty frames. *tr
Complaint filed: 2014-08-20
Components: AIR BAGS
i was driving to work 8:15 am and the passenger-side air bag exploded. i was still driving when the driver-side air bag exploded and i immediately pulled over and jumped out of the vehicle. i tried to open the door as i had left the car running and the doors were locked. i keep a hide-a-key on the car and the key would not unlock the doors. i went to the rear gate of the car and it would not open, however, the glass popped open and i was able to crawl in the car and turn the engine off. i then called for a tow and took my car to the jeep dealership. i was then informed that the dealership was told not to do anything with the vehicle, they would be contacting jeep corporate. about 1 week later, i received a telephone call from their recall technician who informed me that the air bags deploying were a result of the recall that was issued for jeep liberty. i have never received a recall notice with regards to the issue with the air bags until two (2) weeks after.august 3 or august 4, 2014. *tr
Complaint filed: 2018-12-04
Components: ELECTRICAL SYSTEM
gauges (fuel, battery and oil) quit working. so now the check engine light is on.
Complaint filed: 2015-03-04
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chrysler pt cruiser. the contact stated that the vehicle stalled and then caught fire without warning. the contact did not disclose if a police report was filed or not. the details of who extinguished the fire were unknown. the vehicle was not diagnosed or repaired. the failure mileage was 201,561.
Complaint filed: 2015-08-08
Components: SEAT BELTS
while driving south on powers blvd and crossing the briargate intersection in colorado springs, colorado on may 2, 2015, honda civic vehicle ran red light traveling west around 32 to 33 mph (hit gas instead of brake). and impacted 2005 cadillac escalade ext on drivers side. component parts in question are front drivers seat belt and passenger front seat belt. driver supposively reported to onstar that drivers seatbelt had disengaged sometime during impact. police report states cadillac came to stop 219 feet from impact. onstar call only available if subpoena is requested. injuries to passenger was side whiplash, back injury, and road rash to knees, bruising and sores as a result of knees impacting glove box in front of passenger. initial injuries to driver was concussion, closed head injury, whiplash, left rib contusions, bruising and sores. both occupants in cadillac were transported to er. pictures taken of vehicle once located 3 days later illustrate drivers seatbelt in normal position and passenger seatbelt in pulled down position. pictures available upon request. according to police report, pictures taken at scene.
Complaint filed: 2014-03-29
Components: SERVICE BRAKES
i had to replace 2 brake lines that failed on separate occasions .the brake lines are covered in rust, the abs system does not work and is now disconnected.the dealer stated abs problem was front wheel sensors, after they replaced both sensors they than determined it was my abs computer.i told them to learn how to troubleshoot on someones else's vehicle and removed it. the under carriage of this vehicle had been coated with a lite undercoating from the factory, as the coating falls you can see extensive rust on the exposed metal surfaces. in my opinion the metal was not prepared correctly before it was coated, for this to happen.the service manager from the dealer stated, the rust condition should be a class action law suit.i have purchase no corrosive brake line and will change lines as needed. *tr
Complaint filed: 2014-10-16
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 chevrolet impala. the contact stated that the vehicle failed to start. the contact stated that after several attempts the vehicle started. the failure recurred multiple times. the contact also stated that the vehicle stalled without warning. the vehicle was repaired under nhtsa campaign id number: 14v400000 (electrical system) however, the contact was concerned that the remedy did not repair the vehicle. the manufacturer was not notified of the failure. the approximate failure mileage was 114,000.
Complaint filed: 2015-04-22
Components: STRUCTURE
tl* the contact owns a 1999 jeep wrangler. the contact stated that the undercarriage and frame were corroded. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the vin was not available. the approximate failure mileage was 110,000.
Complaint filed: 2015-10-07
Components: SERVICE BRAKES
as i attempted to brake to a stop on dry pavement, the brake pedal suddenly stiffened,preventing me from using the pedal to come to a controlled stop. fortunately, i was going slow at the time and was in a parking lot, so was able to steer away from colliding with a parked car. from all that i read ,the root cause of this problem involves the abs system. about 3 years ago, i had the brake lines completely replaced with a better grade than came with the truck. i did this because, while the truck is going on 15 years, the main components appear to have several more years. but not with this sort of fundamental safety issue. i'm angry that gm has not had to recall my truck for this obvious safety flaw in the brake system.
Complaint filed: 2016-08-02
Components: ENGINE
tl* the contact owns a 1997 chevrolet venture. within less than 30 days of owning the vehicle, the service engine light and the coolant light randomly kept illuminating. the contact stated that the vehicle overheated. the mechanic was notified of the failure. the contact was awaiting the diagnostic results. the contact received no solution from the mechanic and was uncertain of what needed to be repaired. the manufacturer was not notified. the failure mileage was not available.
Complaint filed: 2016-03-17
Components: SERVICE BRAKES
rear brake line heavily corroded and ruptured in between the fuel tank and the frame (very little corrosion to the surrounding parts/frame). fortunately the vehicle was parked when the line broke and i noticed i had lost virtually all braking ability while attempting to put it in gear. i had driven it 10 minutes prior to the line failing, and had noticed no degradation whatsoever.
Complaint filed: 2019-08-30
Components: UNKNOWN OR OTHER
real bad rust issue on the frame frame just about into , that is only 1 photo i have more . i bought the truck used in 2013 the attached pic was taken 2-3 weeks ago truck is not safe to ride/drive
Complaint filed: 2017-01-15
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
hello i was informed that my vehicle the 03 crown victoria had a recall on the lighting control module which has not been replace in my car but ford is unwilling to give part to fix
Complaint filed: 2015-08-28
Components: AIR BAGS
tl* the contact owns a 2004 pontiac vibe. the contact received notification of nhtsa campaign numbers: 15v385000 (air bags) and 15v043000 (air bags); however, the parts needed to repair the vehicle were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the contact had not experienced a failure. updated 11/06/15*lj updated 2/2/2016*js *cn
Complaint filed: 2015-07-28
Components: STRUCTURE
the car was diagnosed as having multiple large wholes in the floor under both the passenger and driver side where you would normally place your feet. at this point the car cannot pass a safety inspection.
Complaint filed: 2014-01-22
Components: AIR BAGS
tl* the contact owns a 2001 nissan maxima. the contact received notification of nhtsa campaign id number 13v136000 (air bags) however, the contact was not able to have the vehicle serviced under the recall because the remedy part was unavailable to perform the repair. the manufacturer was not notified of the problem. the contact had not experienced a failure.
Complaint filed: 2014-05-29
Components: SERVICE BRAKES
going 49mph, then turned on left turn, slowed to about 20mph and started to turn left, when brake peddle went completely to the floor. had vehicle towed to townsend bros . chevrolet. miles in 64,143.0 estimate charges only $48.93 verified loss of brake pressure due to rotted brake lines. rec.replacing all brake lines from end to end. cost to replace,$789.94. estimate total to be, ,$1,442.99 with extras i did want. only willing to pay for fuel filter replacement for $60.00. *tr
Complaint filed: 2015-02-25
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 3500. the contact stated that the vin was included in nhtsa campaign number: 14v770000 (air bags) however, the dealer refused to honor the recall because the dashboard was damaged. the vehicle had not been repaired. the manufacturer was not notified of the issue. the approximate failure mileage was 100,000.
Complaint filed: 2024-01-02
Components: SERVICE BRAKES
the abs and brake lights illuminate as per gm recall 05v379000. this occurs each time the vehicle is driven. i purchased this vehicle on 12/6/2023 from kyle's kars which is a used car dealership in slatington, pa. a warranty was not offered due to the age, however i did purchase a warranty from car shield. this repair would not fall under the warranty guidelines.
Complaint filed: 2015-04-04
Components: AIR BAGS
i was leaving the store parking lot. i started the car, pressed the break, put the vehicle in drive and the passenger side airbag deployed. this is the second time this has happened since the first incident in september 2014. the vehicle was not hit or bumped in any way. i was not backing out, i was in drive to pull out of the space. *tr
Complaint filed: 2016-05-25
Components: STRUCTURE
toyota 2001 sequoia frame rot may 20th, i was driving with, my daughter. the car shook back and forth. i drove to our mechanic. they called saying the frame was horribly rusted and was not drivable. said it was a miracle myself and child were not in a devastating, catastrophic, deadly situation that day. toyota refuses to do anything about it.
Complaint filed: 2015-11-08
Components: ELECTRICAL SYSTEM
arm rest wire control door locks dash overhead lights turn lights remote mirror control has shorted out 3 times now driving in all types of roads.
Complaint filed: 2014-07-23
Components: STRUCTURE
while opening my rear hatch window to load groceries i noticed the top right hinge had detached from the car, leaving the glass hatch hanging by a single hinge. when i got home i googled the problem and discovered recall 04s20 and mentioned it to my dealer when i took my car in for servicing. they said my car was not included, so i called ford and they agreed. even though the recall specifies "all ford explorer models" they say mine is the 2-door "sport" edition and so isn't included even though the hatch is identical (i've owned both). this is an expensive repair and this is the 2nd time i've had this problem (the other hinge broke 2 years ago). i'd appreciate it if you could determine if the 2-door models are sufficiently different that they can be exempted from this recall, and if they should be included tell me how to proceed. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2014-08-03
Components: SERVICE BRAKES
while traveling on the highway to another state, i attempted to stop my vehicle, an 2004 infiniti qx56, as traffic slowed and stopped. i pressed the brake pedal and heard a clicking sound and the brake indicator light came on and the vehicle would not stop completely. the pedal began to go to the floor then began to feel stiff. i had to swerve to the side of the road to avoid hitting someone else's vehicle. once i completely stopped, i got out and inspected the brake fluid level, and the brakes and both seemed to be fine. i got back in the vehicle and after i turned the ignition on, the brake indicator had went off and the pedal seemed to be working fine. i traveled on to my destination without any other issues. once at my destination, i had the brakes inspected and the repair shop said they could not find an issue. this has happened several more times since this incident, and each time when taken to a repair shop, nothing can be found wrong with my brakes. *tr
Complaint filed: 2016-08-23
Components: AIR BAGS
takata recall/subaru recall campaign wqr-53 nhtsa recall no. 15v-323 received a recall notice in may 2015 explaining that the airbag was recalled and would need to be replaced. letter states that until the repair is preformed, do not allow passengers to ride in the front passenger seat. i recently received another letter with the same information stating that when subaru acquires a sufficient supply of parts to perform the repair, they will contact me about making an appointment. i called subaru 6 months ago and was told that a dealership should "lend" me a vehicle until the repair is complete. i left several messages with dealerships in the area and no one returned my phone call. it has been over a year and i am not able to have passengers in my vehicle. i use my car for work and i need this fixed. it is not safe to drive this vehicle and i do not want to have my children in the car until it is fixed.
Complaint filed: 2015-02-27
Components: STRUCTURE
tl* the contact owns a 2004 toyota tacoma. the contact noticed that the rear frame of the vehicle was corroded. the vehicle was taken to a dealer. the technician diagnosed that the frame needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 90,000. the vin was unavailable.
Complaint filed: 2015-09-09
Components: SERVICE BRAKES
nhtsa's conclusion that the sas ecu failure associated with toyota sequoias built from 2002-2003 under nhtsa investigation 10v176000 is seriously flawed. while typically the sudden failure to accelerate or fail to brake associated with this issue is only annoying, it can be catastrophic under the right circumstances. for instance we had it happen in a parking lot when beginning to accelerate and then noticing a car pulling out quickly in our path. our brakes failed, the traction and brake warning lights lit, and we barely missed the car as it noticed us coming at it and quickly got out of the way. what if the car hadn't noticed in time to pull away quickly and avoid our uncontrollable car? what if it were a child running out between cars? what if it were to happen during our low speed accelerating and braking when we drop our kids off at school and other kids are walking among the cars now and then? the conclusion that it is not a serious safety issue due to the speeds involved in most incidents reported is simply ignorant or recklessly risk tolerant. does someone actually have to die before this is a serious safety issue? we will try to get the dealer to make this repair but since their are "no active recalls" listed on toyota's website for this or on nhtsa's, i can only hope they will fix it.
Complaint filed: 2015-01-29
Components: ELECTRICAL SYSTEM
my car was starting up fine prior to 4:00pm monday afternoon. i drove home to let my son in the house to get money for the movie and when i got back in the car to start it up nothing.the key wouldn't turn at all. and the next day i went in to yemms chevorlet in galesburg il 61401 to see why it the ignition key wouldn't turn. the guy [xxx] was not in at the time. so i called wednesday to see if he was in and i was giving a day to come in 1/31/2015 at 10 am to get a key.and was told if it is the ignition that yemms chevorlet was not going to fix it. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).' *tr