vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2016-01-25
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 buick regal. the contact stated that the vehicle was able to be started without the key in the ignition. the failure recurred on several occasions. the contact also stated that it was difficult to unlock the steering wheel on several occasions. the vehicle was taken to an independent mechanic who diagnosed that the ignition switch was faulty and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 72,000.
Complaint filed: 2015-01-16
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet malibu. the contact stated that after several attempts, the vehicle was able to start. in addition, the horn would independently activate. the vehicle was included in nhtsa campaign number: 14v400000 (electrical system). the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failures. the approximate failure mileage was 216,000.
Complaint filed: 2023-02-06
Components: STRUCTURE
vehicle has a recall for rear door latches. i have attempted to take the vehicle to 2 different cloninger ford in hickory and cloninger ford in valdese. both dealerships claim they can not do the recall due to parts. i would like to know what steps do i need to take to get my vehicle repaired for this recall!
Complaint filed: 2014-06-15
Components: SUSPENSION,STRUCTURE,UNKNOWN OR OTHER
all body bushings were defective and had to be replaced. the bushings were desiccated and had crumbled away. this made the vehicle unsafe when cornering as there was nothing to support the weight of the body between it and the frame causing excessive movement and compromise of center of gravity. according to the mechanic who replaced my bushings, he had seen this defect on all the vehicles of this make and model year. he said that it was not a problem on the 1998 ford explorer sport. i went to a local junk yard and looked at several ford explorer sports and noticed the same defect on all the 2001 model years. the 1998 model year had bushings that were still in good condition. *js
Complaint filed: 2018-09-12
Components: POWER TRAIN
tl* the contact owns a 2005 buick lacrosse. the contact stated that the vehicle shifted abnormally. the dealer was not contacted. the vehicle was taken to an independent mechanic where it was diagnosed that the transmission failed. the vehicle was repaired; however, the failure recurred. the manufacturer was notified. the failure mileage was 118,000. *tt consumer stated transmission stopped working. updated 11/20/18*jb
Complaint filed: 2014-07-17
Components: SERVICE BRAKES
driving 45 mph hit brakes and could not stop. brake failure light appeared on dashboard. kept pumping brakes and put into first gear to slow down. luckily was able to stop and no one was in front of my car.inspected car and rear brake line hose was blown and leaking hyd fluid. *tr
Complaint filed: 2020-05-13
Components: STRUCTURE
while i was driving on the high way my rear axle broke i safety made it to the shoulder but while doing that my tire blew and left me stranded on the high way. *tr
Complaint filed: 2018-09-30
Components: SERVICE BRAKES
my wife has been complainting about the brakes don't stop the car sometimes. i drove it today and made a sharp right to enter in a parking spot and the car would not stop when applying the brakes. that scared the what ever out of me.
Complaint filed: 2017-02-17
Components: STRUCTURE
right rear control arm frame bracket broke, brought to garage for repair to find passenger side frame rusted out from rear to front and unstable, drivers side frame rusted and deteriorated as well, mechanic says vehicle unfit for the road, motor, transmission and body still great shape, shame on you toyota for using such low quality steel on a important structure of the vehicle, could of resulted in loss of life. rectify this issue before it does please.
Complaint filed: 2014-08-20
Components: STRUCTURE
tl* the contact owns a 2000 ford ranger. while driving 20 mph, the rear frame on the rear axle was corroded and fractured on both sides. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the vin was unavailable. the approximate failure mileage was 100,000.
Complaint filed: 2017-09-18
Components: SERVICE BRAKES
the brake pedal sinks at stops. i've had service technicians check the systems, two mastercylinders have been installed that did'nt correct the issue. they have determined the abs valve is the issue and will not fail on a hard brake. i don't think this is a safe situation and am wondering why there is not a recall on it
Complaint filed: 2016-02-12
Components: SERVICE BRAKES
while slowing down applied brakes at a stop sign, the car instead suddenly accelerated crossing four lanes of traffic and ultimately slamming into a tree.
Complaint filed: 2018-03-26
Components: SERVICE BRAKES
tl* the contact owns a 1991 plymouth grand voyager. the contact stated that the brake system failed. the contact had to engage the brake pedal with force to bring the vehicle to a complete stop. the contact spoke with baxter chrysler, dodge, jeep, ram, lincoln dealer (6601 telluride drive a lincoln, nebraska 68521 402-477-3777) where the contact was advised that nhtsa campaign number: 96v099000 (service brakes, hydraulic) was performed. however, the repair did not correct the failure. the manufacturer denied assistance with the brake lifetime warranty repair. the vehicle was not repaired. the failure mileage was 287,351.
Complaint filed: 2016-03-04
Components: SERVICE BRAKES
hard brake pedal , rough idling check engine light went to step on brakes it was a hard brake pedal had to take it out of gear tried using 2 feet to press ended up using emergency brake to stop. checked brake boost line have no vacuum on line can push air in and hear it behind the manifold.
Complaint filed: 2017-03-06
Components: STRUCTURE
i bought this vehicle new and have maintained it in accordance with manufacturer specifications. additionally, this particular vehicle is garage kept so it is not subject to weather routinely. the rear lift gate latching mechanism has failed on my vehicle 4 times. this is a very common problem with toyota sequoia vehicles. both of my local dealers state it is a very common problem. this time the cable just "snapped". it failed while i was at a gas station and needed to open the hatch. it has been repaired/replaced twice in the last few years, but continues to fail. a simple search on google will show tens of thousands of these vehicles with the same problem. it is a safety problem because it fails without notice and when it does it eliminates a means of egress from the vehicle in the case of an accident. toyota motor sales has in the last few years been in the media multiple times for "not doing the right thing" when their vehicles have design flaws. this is just one more case. the following website documents many owners problem with the same problem of the lift gate latch failing. http://problemtoyota.com/tag/latches-locks-linkages/page/6/ this is not an item that should fail as often as it does. simple failures of bearings, brakes. can be expected but this is a design flaw and it is dangerous. toyota should issue a recall and fix this item.
Complaint filed: 2017-06-25
Components: ELECTRICAL SYSTEM
passlock system; car will randomly (temperature based?) refuse to start due to poorly constructed passlock sensor. i keep my dash apart so i can poke at the contacts (corroded? cheap tin plating) to hotwire my car when it locks out. took 20 minutes to go see if my wife was ok at the er, thanks chevy!
Complaint filed: 2014-04-13
Components: SERVICE BRAKES
our cars brakes failed and it was impossible to stop we replaced the brake pads and sensors and tested the car and it did not make any difference as the old pads were still over 60%.we took the car to bmw of arlington texas for repairs. the dealership took the vehicle in and told us that the master cylinder needed to be replaced,they ordered the master cylinder and at that time the quote was a little over $1000.they called us back and said that when they took out the master cylinder they noticed the brake booster servo had oil in it and the diaphragm was bad and needed to be replaced now the quote went up over $2000 they installed all the parts and gave the car back to us said everything was perfect. we went on the freeway and heard a loud pounding noise,pulled over on the freeway at this time there was no change in the braking it was the same as we had originally complained about .we took the car back in and they found that the engine cover was missing i told them the car was fine except for the brakes so they kept the car in the shop and ordered the missing parts and installed them for no charge. they delivered the car back to us friday april 10th now nearly 3 weeks later we left the car in the driveway and used our other cars as it was low on gas and we didn't have time to refill it. today april 12th my wife took the car to get it gassed up and ready for monday. she drove off and tried to stop at the first stop sign and the car would not stop the brake pedal went all the way to the floor and since she was really slow the car did stop but way past the stop sign almost hitting the curb. the bmw dealership told us that they had looked at the car and it was fine. they released an unsafe motor vehicle on the street when the brakes were clearly not repaired to standard i have paid over $2000 and i have a car that is still broken please help resolve this. *tr updated 10/3/2014 *js
Complaint filed: 2019-12-16
Components: AIR BAGS
tl* takata recall. the contact owns a 2000 bmw 325ci. the contact received a recall notification for nhtsa campaign number: 19v853000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. dealer fields bmw south orlando (9750 s orange blossom trail, orlando, fl 32837) confirmed that parts were not available to perform the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2017-11-16
Components: STRUCTURE
fail safety inspection doe to a very bad rost frame complete unsafe to useless
Complaint filed: 2020-06-05
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 honda accord. the contact stated that the key disengaged from the ignition switch while in neutral. the vehicle was taken to an independent mechanic who informed the contact to place the vehicle in park. the vehicle was taken to jeff wyler honda of colerain (8950 colerain ave, cincinnati, oh 45251, (513) 741-3700) but was not diagnosed nor repaired. the manufacturer was not made aware of the failure. the failure mileage was 140,000.
Complaint filed: 2016-11-09
Components: FUEL/PROPULSION SYSTEM
filled tank had overflowing spillage down side of car (indicated very full tank) finished cleaning up excess fuel turn car on but the fuel gauge would only read 2/3 full, then needle rose to 3/4- i just got the car on monday 11/7/16 this has happened twice now, once when leaving la after buying/transferring title again today. decided to google the 'symptom' i'm shocked that a 17-year-old car from 1999 had recall records but was never fixed!!! previous owner(s) was older couple that had bought it from a dealership owned it since 2004. the 17-year-old '99 sephia has only 75k miles on odometer as of november 2016 however was never repaired under recall order.
Complaint filed: 2014-04-10
Components: ELECTRICAL SYSTEM
key can be removed from the ignition lock cylinder while the engine is running. *tr
Complaint filed: 2015-04-22
Components: SERVICE BRAKES
tl* the contact owns a 2001 toyota sequoia. while driving 45 mph, the check engine light illuminated on the instrument panel and the brakes failed. the vehicle was taken to an independent mechanic. the technician diagnosed that the anti lock brake system failed. the vehicle was repaired. the manufacturer was made aware of the failure. the failure mileage was 130,000. the vin was not available.
Complaint filed: 2016-11-07
Components: AIR BAGS
tl* the contact owned a 2002 jeep liberty. while driving and making a left turn, another vehicle crashed into the front passenger side of the contact's vehicle. the air bags failed to deploy. a police report was filed. there were minor injuries that did not require medical attention. the vehicle was towed to a tow lot and deemed destroyed. the manufacturer was not made aware of the failure. the approximate failure mileage was 129,000.
Complaint filed: 2015-03-04
Components: AIR BAGS
tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2017-06-28
Components: STRUCTURE
the frame of the 4runner is rusting through and has cracks, and holes. it is becoming unsafe. this is not surface rust, but the frames are literally rusting away. toyota needs to replace these frames as they did the tacoma's from the same year that were a similar, if not identical frame.
Complaint filed: 2016-09-28
Components: AIR BAGS
had the recalls done and now the srs light will not go out. have tried the reset and hooked up my code reader - code reader has no indication of a problem. reset did not work. concerned about safety and also do not want to take it to a dealer for a $100+ diagnostic if it is honda's fault. seems a lot of owners are having this problem. car starts and runs fine but the srs light remains on. is there a warrentee with the safety systems.
Complaint filed: 2015-10-28
Components: SERVICE BRAKES
brake lines rusted and ruptured. brakes failed resulting in near accident.
Complaint filed: 2015-07-31
Components: AIR BAGS
the airbag red light and beep warning keep going off and on repeatedly. this started on july 29, 2015. this happens every time i drive the car.
Complaint filed: 2014-09-09
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
i received the following notice, but gm has not contacted me about fixing the problem: you are receiving this message because you have requested to be notified if there is a safety recall regarding vehicles from nhtsa's office of defects investigation. please click on the following nhtsa campaign id links to view the recall information. nhtsa campaign id number :14v251 manufacturer :general motors llc make / model years :chevrolet / 2005-2007 subject : loss of low beam headlights. *tr
Complaint filed: 2016-04-14
Components: SERVICE BRAKES
my 17 year old son was on the freeway and the brake pedal travelled all the way to the floor while attempting to stop. the service brake system light came on at the same time. stopping distance was increased dramatically, by at least double. if there would have been a curve or car in front of him there would have been an accident. parked the truck until it could be inspected and found a leak under driver side front door. all of the main brake pipes were rusted and fragile. taking truck to dealership to have all brake pipes replaced with kit mentioned in (tsb) 13-05-22-001. i am very disappointed that gm is fighting a recall by sighting the fact that there are two different brake systems and it is not a safety issue. what if the rusted brake lines for both systems failed. at the very least it seems that having your stopping distance increase by almost double with out warning is a safety issue.
Complaint filed: 2015-04-06
Components: STRUCTURE
unusual rusting of underbody passenger side. have become aware this is known issue on 2002 to 2007 altimas. mechanic identified this to me several months ago but i thought it was isolated incident until recently. clearly safety problem if it rusts all the through the floor board. i have never had a car do this including ones older and with more miles. *tr
Complaint filed: 2015-12-23
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v313000 (air bags) and stated that the part for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. part distribution disconnect.
Complaint filed: 2017-06-20
Components: SERVICE BRAKES
when i press on the brake petal, it will go down to the floor and if i let off of pressing the petal and press again, it will push my foot back up toward me and if i let off and press again it will finally come to a stop. it does the same thing anywhere i apply the brake petal and i'm in motion. when i'm idle and press the petal for the first usage of the day, the petal goes to the floor.
Complaint filed: 2016-04-12
Components: STRUCTURE
repeated use of the interior door handle may cause wear of the chrome plate. if the top edge of the handle has very thin chrome plating, that portion of the plating may wear away more easily than more thickly plated areas as the door handle is used. the worn chrome plating on the upper edge of the handle may result in a crack or separation between the chrome plating on the inboard and outboard surfaces of the handle, which may form a sharp edge. consequence: this may inflict laceration injuries to anyone using the door handle. basically when you go to use the inside door handles the peeling chrome is sharp and cuts your fingers. hyundai recall 93 ended in march 2003, my car was manufactured in may 2003. the problem is identical to the models in recall 93.
Complaint filed: 2015-12-17
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v312000(air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2014-04-01
Components: ENGINE
my vehicle was overheating. i took it to a local mechanic and they found that my antifreeze was leaking into my oil. he stated that the intake manifold gasket has broken and had to replace the gasket, intake push rods, and exhaust push rods. *tr
Complaint filed: 2022-05-19
Components: AIR BAGS
the contact owns a 2003 honda civic. the contact received notification of nhtsa campaign number: 19v501000(air bags) and nhtsa campaign number 19v182000 (air bags) would like to be removed from the recall distribution list. the local dealer and manufacturer were not contacted.
Complaint filed: 2018-08-17
Components: FUEL/PROPULSION SYSTEM
fuel tank strap failed due to rust - tank dragged - 2004 not covered under the recall that included 2009 - 2012. it should be included because everything they said could happen, did. paid $249.54 to repair at dealership. freehold dodge - freehold, nj
Complaint filed: 2017-11-06
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet silverado 1500. the contact stated that the instrument panel ceased to function without warning. the dealer and the manufacturer were not notified of the failure. the failure mileage was approximately 170,000.
Complaint filed: 2016-04-07
Components: ENGINE
tl* the contact owns a 2002 chevrolet impala. while driving 30 mph, the accelerator pedal was depressed, but the vehicle failed to accelerate without warning. the failure occurred days after the vehicle was repaired for nhtsa campaign number: 15v701000 (engine and engine cooling). the vehicle was not diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 182,212.
Complaint filed: 2017-12-28
Components: ELECTRICAL SYSTEM
just got out of my truck and came back and truck was fire.
Complaint filed: 2014-03-14
Components: ELECTRICAL SYSTEM
while traveling at 35mph on a city street, i hit a pothole and the car shut off and the key fell out. i lost all control of the vehicle and hit a light post causing minor damage to the car. this also happened when the car had 18,000 miles while traveling at 75 mph on the freeway. the ignition shut off and i was able to reinsert the key and regain control of the car. i was told by the dealer that this was not covered by the warranty and they accused me of abuse. i have only had the key inserted into the ignition switch since the 1st incident but this did not prevent the engine from shutting off. *tr
Complaint filed: 2014-05-13
Components: STRUCTURE
tl* the contact owns a 1998 toyota sienna. the contact received a notification related to nhtsa campaign id number 10v160000(structure) and stated that the repair was not taken care of in a reasonable amount of time. the dealer indicated parts were not available. the contact had not experienced a failure. the manufacturer was contacted.
Complaint filed: 2015-09-23
Components: ELECTRICAL SYSTEM
tl* the contact owned a 1993 jeep grand cherokee. the contact stated that the wires in the battery of the vehicle caused the vehicle to catch fire. the details of the fire were unknown. the vehicle was destroyed. the manufacturer was not notified of the failure. the failure mileage was 199,000.
Complaint filed: 2014-06-30
Components: STEERING,POWER TRAIN,ELECTRICAL SYSTEM
not sure exactly when it happened, but it has been occurring for years now. i have spent thousands of dollars in diagnostics, parts, and labor trying to fix the mystery problem! i'm fed up! it seems to happen randomly and fix itself randomly. sometimes it lasts a couple days and sometimes longer than a couple weeks. the problem: my car will lose power steering, it starts shifting really hard and the gauges inside get all screwed. occasionally when it happens it just won't shift at all. it will stay in first gear. the inside gauges: the speedometer will bounce all over the place, never staying still. the radio will also get loud and quiet by itself. the power locks would frantically go up and down themselves, until i took out the spark plug for those. it is very difficult to drive when the power steering goes out, not like cars that were built without it in the first place. the very hard shifting cannot be good for the car and is dangerous when i am driving during winter months or rainy weather. i live in michigan and it snows a lot. even the chevy dealership can't tell me what is wrong and i have paid to have numerous parts replaced that have not fixed the problem. i've read other boards online with people having the same issue. i just cannot afford to keep paying to not get the problem fixed. i hate driving such an unreliable car with two young children, four years and 10 months. it happened multiple times when my little one was a newborn. felt like i was giving the poor baby whiplash when the car switched gears. it's an automatic so there is nothing i can do about it. *tr
Complaint filed: 2016-10-27
Components: SUSPENSION,STRUCTURE,SERVICE BRAKES
purchased a 2003 toyota tundra july 2016. frame was undercoated by toyota and did not seem to be any issues at the time of purchase. after a few months of ownership, i have been conducting some of my own maintenance under the vehicle. while under, i noticed large areas had the crc treatment chipping and pealing off. i called my local toyota dealer (priority toyota chesapeake, va) the service manager said the corrosion protection has expired and there was nothing further they could do. while attempting to grease my propeller shaft, i was on my creaper trying to pull myself under the vehicle. i grabbed part of the frame, in front of the leaf spring perch. while grabbing this section of frame and pulling myself under the truck, the frame crumbled in to my hand. there were a lot of rust flakes, large and small, i collected as much of the rust and flakes as i could and stored them in a zip lock bag. the size of the deterioration was about 7" long and perforated about 9/16" near the bottom of the c channel. i am very concerned about the integrity of the frame on this vehicle particularly in regards to braking system, frame cross members and suspension components. i called toyota customer service soon after to report what happened. i told them my vin and other information. they said they would call back in 1 business day. i received a call from toyota today 10/27/16 and a representative told me that toyota is no longer supporting my vehicle for any campaigns. i asked the representative for further literature regarding the frame corrosion programs for tundras, however, toyota will not let me have this information. at this point toyota will do nothing to help or provide assistance in repairing their poorly designed vehicle. please do not buy toyotas because in the future there will be failures and toyota will not stand behind their products. plain and simple. *tr
Complaint filed: 2015-03-27
Components: AIR BAGS
tl* the contact owns a 2004 honda pilot. the contact received notification of nhtsa campaign number: 14v351000 (air bags) however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.
Complaint filed: 2016-06-28
Components: ELECTRICAL SYSTEM
ignition switch assy; dealer charged me for flashing ignition system, vehicle still willnot start
Complaint filed: 2014-08-11
Components: SERVICE BRAKES
abs light comes on then stays off and then comes back on after so long. *tr
Complaint filed: 2017-03-08
Components: UNKNOWN OR OTHER
took vehicle to dealership for brake examination (abs light came on) and service advisor told that there were corrosion holes in rear axle and it was not safe to drive!!! should have been recalled by ford and repaired at their expence as i was told it has been dangerous to drive for some time.
Complaint filed: 2020-12-31
Components: STRUCTURE
the dashboard and center console is melting, leaving a sticky shiny surface making it hazardous to drive the vehicle. a warranty campaign was issued for several other lexus models to address this very issue, however, the 2003 is300 was excluded. lexus could not provide a reason as to why this exact defect was not addressed for the 2003 is300 model, since they addressed the very same issue with an older 2003 gx470 model. my vehicle has been garage kept and extremely well maintained, so sun exposure was minimal and still experiencing the same issue as thousands of others that have complained. this hazardous defect has hindered me from driving my vehicle in fear of leaving it in the sun to further deteriorate causing more damage and rendering the vehicle undrivable.
Complaint filed: 2023-08-30
Components: ELECTRICAL SYSTEM
the ignition switch will not return to selection 3 after cranking.
Complaint filed: 2017-05-07
Components: UNKNOWN OR OTHER
the front driver side door pops every time it opens and closes.
Complaint filed: 2015-01-13
Components: SEAT BELTS
when buckling in the retractor failed. i am not able to have anyone in the passenger side of my truck now. i see a safety recall for the same year truck but the f150. i have an f250. all replacement belts i have found have had the same problem. *tr
Complaint filed: 2014-02-04
Components: SUSPENSION
tl* the contact owns a 2004 ford f-150. the contact stated that while the vehicle was being serviced, the technician discovered that both front coil springs were fractured and needed to be replaced. the manufacturer was not notified of the failure. the vehicle was not repaired. the approximate failure and current mileage was 90,000.
Complaint filed: 2014-11-13
Components: AIR BAGS
tl* the contact owned a 1999 ford explorer. while driving 7 mph, another vehicle crashed into the rear of the contact's vehicle. the air bags failed to deploy. a police report was filed. the contact sustained injuries to neck, the back, and head. the passenger sustained back injuries. the contact and passenger required medical attention. the vehicle was destroyed. the manufacturer was not notified of the failure. the vin was unavailable. the approximate failure mileage was 150,000.
Complaint filed: 2017-06-20
Components: SERVICE BRAKES
i bought a 1800 honda goldwing touring bike 2-3 years ago had a brake recall and still do? mine was worked on twice? after i bought i drove it 54 miles the rear wheel locked up pulling me in the ditch? flipping the bike and sending it end over end total? that was all don,t before i got out of the er and hospitol.updated 06/21/17 *bf the consumer stated the vehicle was totaled and sold. updated 08/04/2017*js
Complaint filed: 2014-07-24
Components: ELECTRICAL SYSTEM
report receipt date: july 03, 2014 nhtsa campaign number: 14v400000 component(s): electrical system potential number of units affected: 6,729,742 key wouldn't turn in ignition. on june 10, 2014, i got the key to turn on and start the car but it would not turn all the off. i had to disconnect the battery when the car was parked. on july 11, 2014 i took the car to fischbach tires 1200 n spring st, beaver dam, wi 53916 (920) 887-3711 to fix the problem. they replaced the ignition switch and gave me two new keys and i was charged $369.20. can i be reimbursed for this charge since it is part of this recall and if so, how do i go about it? *tr
Complaint filed: 2018-07-12
Components: STRUCTURE
the rear driver side electric door lock mechanism is jammed not allowing the door to be locked or unlocked either manually or electrically. this, i imagine, can happen with any door. luckily, the jam is in the unlocked position allowing the door to be opened. what is not safe is that door cannot be locked leaving the car vulnerable to theft or car jacking. if the door was jammed in the locked position, this can be unsafe for passenger exit in the event of emergency (a fire or emersion in water). any electric door lock mechanism made by any vehicle manufacturer should be designed to fail safe allowing manual locking and unlocking of the door in the event of electrical power lock mechanism failure. this is just as much a safety issue as a jammed seat belt or faulty airbag. this should be a no cost repair by manufacturer dealerships like they do with jammed seat belts or faulty airbags. at least they should be able to free up the lock mechanism without charge to customers. this needs to be seriously reviewed and addressed by nhtsa for safety with policy and repair procedures and practices clearly spelled out. this failure happened as a result of remote key activation of the door locks with no manual physical operation of the door itself.
Complaint filed: 2019-01-23
Components: AIR BAGS
tl* the contact owns a 2003 honda accord. the contact stated that the air bag warning indicator was illuminated. the vehicle was taken to an independent mechanic who stated that the sensor needed to be repaired. the contact called honda city chicago (4950 s pulaski rd, chicago, il, (773) 582-5000) and was informed that the vehicle was repaired per nhtsa campaign number: 17v220000 (air bags) twice; therefore, they would not repair the vehicle again. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was approximately 200,000.
Complaint filed: 2014-01-06
Components: STRUCTURE
hairline cracks in dashboard. garage kept. *tr
Complaint filed: 2014-04-29
Components: AIR BAGS
i am writing to see if i can obtain some assistance with a problem i have been having with the safety equipment on my 530i, specifically the passenger side airbag. early in 2012 i noticed that when my wife sat in the passenger seat the air bag light on the overhead light unit would occasionally come on. it would not stay on for long but would come on and off periodically. i made an appointment with bmw on may 12 to have the issue looked into. the car had 87437 miles on it at this time. they told me there was no problem with the system as no codes were stored for a problem with the airbag. they could not explain why this was occurring. since this time the frequency of the light coming on has increased. i returned to concours bmw on march 24, 2014 for the same issue. i was told that the air bag may not work and to fix it would cost $1724.00. bmw said the safety information module was bad. *js
Complaint filed: 2015-03-17
Components: AIR BAGS
tl* the contact owns a 2003 acura cl. the contact received notification of nhtsa campaign number: 14v351000 (air bags) and stated that the parts were not available. the dealer did not provide a specific date for when the parts would become available. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. the contact had not experienced a failure. updated 4/15/15*cn the consumer stated the air bag issue was resolved. updated 04/16/15*jb
Complaint filed: 2020-04-29
Components: SUSPENSION,STRUCTURE
tl* the contact owns a 2002 ford windstar. the contact stated that while stopped, the contact heard an unknown part detach from the vehicle. the contact stated that the steering wheel then became difficult to turn. the vehicle was towed to the residence. an independent mechanic was contacted by phone and the contact was informed that the vehicle was included in nhtsa campaign number: 10v385000 (suspension) and 11v030000 structure). the vehicle was taken to metro ford chicago (6455 s. western ave, chicago, il 60636, (773)776-7600, to have the recall repairs performed. the contact was informed that an unknown bushing needed to be replaced prior to the recall repair being performed. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 144,000.
Complaint filed: 2016-02-08
Components: AIR BAGS
2002 dodge caravan. consumer writes in regards to intermittent airbag warning light displayed on the dashboard and clockspring failure. *smd
Complaint filed: 2018-01-10
Components: ELECTRICAL SYSTEM
while driving my truck as i pulled into my driveway and stopped the vehicle the truck shut down. no power to the engine, lights etc. i researched the problem online and found mention of a wire in the steering column that after a few years of tilting the steering wheel up and down the wire will break. i removed the access cover to the steering column and found the red main power wire had broken off. i was lucky this happened as i stopped my vehicle. my concern is if i or someone else is traveling down the road and this wire breaks all power to the steering, brakes, etc. is lost. i have temporarily repaired the wire in my truck but i will no longer tilt the steering wheel for fear of this wire breaking again. this is a very serious issue and i am amazed there has not been a recall.
Complaint filed: 2018-09-06
Components: STRUCTURE
right side subframe by rear connecting point rotted through with holes under where right lower control arm connects to subframe. most likely caused from a/c drain dripping directly on subframe. vehicle will not pass state safety inspection. contacted local honda dealership and they stated this is a common issue.
Complaint filed: 2014-08-02
Components: STEERING,ENGINE AND ENGINE COOLING,POWER TRAIN
driving in a rainstorm the drive belt came off while driving onto the entrance ramp of c270. the power steering, water pump, generator failed. the car was not able to drive. *tr
Complaint filed: 2016-11-10
Components: SEAT BELTS
tensioner extremely slow to retract on driver and passenger side of my 2000 toyota tundra sr five four-wheel-drive. contacted 1-800 toyota number and told it was not a safety issue although i had had it fixed two times under warranty and to get the dealer to fix it although it is very expensive. why is this not a vehicle safety issue like on my 2007 prius. why hasn't the very known toyota seat belt tensioner issue on all toyota, alexis, scion vehicles between 2000 and now been recalled. i don't like taking my life in my hands every time i drive if this is a safety issue.
Complaint filed: 2016-03-31
Components: STRUCTURE
tl* the contact owns a 2003 mazda tribute. the contact stated that the entire frame on the vehicle was completely corroded. the vehicle was taken to the dealer where it was deemed as unsafe to drive. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 160,000.
Complaint filed: 2014-02-11
Components: SERVICE BRAKES
tl* the contact owns a 2003 buick rendezvous. the contact stated that while at a complete stop with the brake pedal depressed, the vehicle rolled away. the brake warning light was illuminated and smoke emitted from the engine compartment. upon inspection, it was found that brake fluid was leaking and making contact with the exhaust manifold. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 127,000.
Complaint filed: 2014-10-10
Components: STRUCTURE
frame is cracked and nearly separated above rear axle. *tr
Complaint filed: 2020-06-03
Components: ELECTRICAL SYSTEM
the anti theft gas cut off feature has rendered my vehicle unable to start. i have tried many methods but the problem persists. it starts when it wants too, but not when i do. *tr
Complaint filed: 2017-01-17
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 dodge ram 2500. the contact received notification of nhtsa campaign number: 15v312000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the contact was unable to determine when the vehicle would be repaired. the manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. the contact was not experiencing a failure. vin tool confirms parts not available.
Complaint filed: 2020-01-16
Components: STRUCTURE
tl* the contact owns a 2003 toyota tacoma. the contact stated that while the vehicle was at the dealer being serviced at a dealer (cumberland toyota 1540 interstate dr, cookeville, tn 38501 (931) 272-3719) where it was discovered that the frame was discovered to be rusted out. the dealer stated that the vehicle was unsafe to drive and advised that the manufacturer did not offer any assistance. the manufacturer had extended the warranty but it had expired by 2018. the failure mileage was 100,000.
Complaint filed: 2016-08-30
Components: STRUCTURE
car started swerving due to frame rusting and rear suspension became detached.
Complaint filed: 2014-08-25
Components: STRUCTURE
front frame is rusted in multiple areas . 3-4 inch holes completely through frame . toyota replaced back gas tank straps , spare tire carrier and sprayed frame from cab back . didn't address the safety issues on front of framebut would not pass vehicle for wv state inspection. stated that vehicle was unsafe ! noted holes in frame but said they weren't replacing frames at this time . my research shows they have replaced many frames and my vehicle certainly is unsafe . all i want is for my sons truck and my son to be safe on the road. .please help. *tr
Complaint filed: 2015-01-02
Components: SERVICE BRAKES
tl* the contact owns a 2003 chevrolet suburban 1500. the contact stated that when the brake pedal was applied, the brake pedal traveled to the floorboard and the brake warning light illuminated. the emergency brake was applied in order to stop the vehicle. the vehicle was towed to an independent mechanic where the brake lines were replaced on two occasions but the failure recurred. the vehicle was towed back to the independent mechanic but was not diagnosed or repaired. the vin was not available. the manufacturer was notified of the failure. the approximate failure mileage was 72,000.
Complaint filed: 2014-07-09
Components: SERVICE BRAKES
i had not driven my truck in a few months due to other problems with the ventilation controls. while beginning to prepare the truck to tow a 3500 pound boat i needed to reposition the truck in my driveway. the driveway slopes down to the street. while moving the truck, on my driveway, the brake pedal went completely to the floor. pumping the brakes was not able to stop the truck that was traveling at idle speed. all braking was gone and the truck rolled down the driveway and into traffic on my street. by turning off the engine and coasting to a stop (in gear) just avoided an accident. after getting the truck back in my driveway i found two distinct puddles of brake fluid under the truck. inspecting the brake lines showed that there were at least two different failure points in the brake lines. one closer to the master cylinder and another a few feet further back. i believe one failure occurred in the front brake circuit and the other was in the rear brake circuit which led to the *complete* loss of braking. this is contrary to gm claims that this failure can not lead to total brake loss. i have pictures and video of the failure points that i can forward if needed. *tr
Complaint filed: 2014-09-30
Components: SERVICE BRAKES
tl* the contact owns a 2004 mercedes benz e500. the contact stated that while driving at approximately 25 mph, the brake pedal was depressed and traveled abnormally to the floorboard. as a result, the vehicle failed to reduce in speed and the vehicle was shifted into neutral. the vehicle was towed to an independent mechanic. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 127,000.
Complaint filed: 2024-09-25
Components: AIR BAGS
the contact owned a 2003 honda civic. the contact stated while driving at approximately 30 mph and attempting to proceed at a green light, the front passenger side of the vehicle crashed into the front driver-side of another vehicle. the air bags were not deployed. the contact noticed that there were bruises on both of her knees and endured neck and back pain from the impact. medical attention was sought. no one else was injured that was not in the vehicle. no warning light was illuminated. the contact stated that the vehicle stopped in the middle of the intersection. the vehicle was not drivable and was towed to a dealer; the vehicle received a diagnosis stating that the vehicle was totaled. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 154,311.
Complaint filed: 2015-09-22
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 audi a6. the contact stated that when the vehicle was turned on, there was a clicking noise emerging from the center of the dashboard. all the warning indicators illuminated and smoke started to emerge from the vents. the vehicle was turned off and evacuated. the vehicle was towed to an independent mechanic. the diagnosis was that an electrical fire occurred that originated at the wiring harness. the vehicle was not repaired. the manufacturer was not notified of the failure. the contact also stated that the vehicle was repaired under nhtsa campaign number: 04v133000 (electrical system). the approximate failure mileage was 40,000.
Complaint filed: 2014-08-12
Components: ELECTRICAL SYSTEM
2005 chevrolet trailblazer. consumer writes in regards to vehicle electronic system recall. *smd the consumer stated he experienced an electrical malfunction, that caused the door locks and window controls to cease functioning. sometimes the system was operational and he was able to use it, for a short time. *jb
Complaint filed: 2014-07-08
Components: AIR BAGS
tl* the contact owns a 1997 chevrolet tracker. the contact stated that while driving at 30 mph, another vehicle ran the stop sign and rear ended the contact's vehicle causing the vehicle to flip three times. the contact sustained several lacerations, fractured her left arm and injured her back. also, the contact stated that the airbag failed to deploy. a police report was filed. the vehicle was destroyed. the manufacturer was made aware of the problem. the approximate failure mileage was 120,000. updated 8/28/14*cn
Complaint filed: 2016-07-21
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 winnebago itasca sunova rv. while driving approximately 60 mph, the vehicle stalled without warning. an electrical burning odor emitted inside the vehicle. thee were no flames present. the vehicle failed to restart after numerous attempts. the vehicle was towed to the dealer where the igniton switch circuit board was replaced. in 2014, the ignition switch circuit board was replaced. the manufacturer was not notified of the failure. the approximate failure mileage was 53,000.
Complaint filed: 2015-09-30
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 2500. the contact received notification of nhtsa campaign number: 15v312000 (air bags) however, the parts were unavailable to perform the repairs. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2014-11-05
Components: AIR BAGS
tl* the contact owns a 2002 honda civic. the contact stated that the srs warning light remained illuminated. the vehicle was taken to the dealer. the technician diagnosed that the air bag cable needed to be replaced. the vehicle had not been repaired. the manufacturer was not aware of the failure. the vin was unavailable. the approximate failure mileage was 58,000.
Complaint filed: 2020-02-27
Components: STRUCTURE
rust/rot damage to passenger side frame. extends from middle cross member to rear cross member. also significant rust damage to rear shock mounts. failed inspection as a result. the rest of the car is in excellent condition and well maintained. safety issue for my family.
Complaint filed: 2015-12-08
Components: STRUCTURE
all areas of my paint is peeling, cracking and de laminating as of last year. the car pretty much sat for 10 years with only 20000 miles and was in excellent condition. i bought it in 2012 and i've driven it daily for 4 years and it now has 64000 miles. i just googled and found a recall on the chevy paint problem but chevrolet said there was no recalls on my vehicle and that i had no recourse.
Complaint filed: 2016-04-13
Components: SERVICE BRAKES
tl* the contact owns a 2002 mitsubishi montero. the contact stated that a loud grinding sound emitted from the vehicle when the brake pedal was depressed while reversing from a parking space. in addition, while driving at various speeds, a squealing sound was heard coming from the hood of the vehicle when the brake pedal was depressed. the failure recurred constantly. the vehicle was taken to an independent mechanic where it was diagnosed that the hydraulic brake booster accumulator failed and needed to be replaced. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 01v254001 (service brakes, hydraulic). the manufacturer was made aware of the failure. the failure mileage was 68,000.
Complaint filed: 2015-12-02
Components: AIR BAGS
tl* the contact owns a 2003 lincoln aviator. the contact stated that while reversing from the driveway, the air bags inadvertently deployed without warning. as a result, the contact sustained neck, left harm and chest injuries that required medical attention. the vehicle was taken to an independent mechanic but was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 142,000. the vin was not available.