vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2017-02-21
Components: SERVICE BRAKES
while driving down the interstate,after a hard rain, i came over a hill and noticed that traffic had stopped due to an accident ahead. i hit the brakes and noticed that my speed was not impeding as normal.i didn't want to collide with the vehicle ahead of me in my lane which was completely stopped about 40 yards ahead,so, i tried to go to the left. i figured that if i didn't stop in that distance i 'd stop in 5 or 10 more feet without colliding with the vehicle ahead. the inside shoulder was not wide enough to safely harbor both front wheels of my car and my left front wheel skidded off the shoulder causing the entire rear end to skid off the interstate while the front axle remained on the shoulder. luckily the ravine was shallow and i was able to get the entire car off the shoulder into the ravine and was able to drive to the other side of the ravine, which had no incline and get back on the road albeit in the opposite direction. i thought i needed brakes so i had them checked out.i was told that the brakes were in good shape. the rear were nearly brand new and the front had quite a bit of wear. i found out later that the rear brakes were not self adjusting. the emergency brake had to be deployed to adjust the rear pads. this is clearly a defect in engineering design or construction. this is my fourth car and i've never had to use the emergency brakes on either vehicle unless i parked on an incline. since then i noticed the front of the car around the windshield seems to have been repaired because part of the trim was left off. i bought this car from enterprise rentals and should have been told if it had extensive or any body work.
Complaint filed: 2016-07-19
Components: SERVICE BRAKES
had brake recall work done at honda dealership. after that has temp got hotter i developed a extremely violent brake shutter.returned it to the dealership. they notified honda and attempted to rework the brakes but did not fix the problem. i did some research on the internet goldwing brake shuddering found out i was not the only one having this problem honda is aware of it.called honda cs told them what it was doing. they inform me if i read my owner manual on brake operations that it's operator error .i have owned this bike since it was new. it does not matter what brake combination you use front/rear /simultaneously it creates the shutter. this starts when the temp gets above 80 degrees it does not matter slow or high speeds in curves or turning a corner or onto a parking lot you have to release the brake to get it to stop. this problem did not start until after the recall work was done.there is still some kind of brake problem with the goldwing gl 1800. i guess it will take someone getting killed before honda does something about. i wish you'd do some research on the brake shuttering. just look up goldwing brake shutter it started 2002 and goes to 2015. i don't know if anyone else has filed a complaint?
Complaint filed: 2017-11-17
Components: SERVICE BRAKES
i was driving back home from work one day, then in front of me was a yellow light about to turn red. i was far away so i didint bother to speed up and i was only going 45 mph. then i slightly press the brakes and the brake pedal sinks all the way down to the floor. i stopped and got out to look and i find out that my brake line was leaking.
Complaint filed: 2014-06-15
Components: AIR BAGS
airbag recall (m35 / nhtsa 12v-527). after repairs were completed the airbag warning light was on. dealer stated that i had brought it in that way - not true. so i'm not sure if the problem has actually been fixed. dealer needs to complete repairs by fixing the cause of the warning light being on. *js
Complaint filed: 2014-09-17
Components: ELECTRICAL SYSTEM
car will not start. need to wait 10 minutes to attempt start again. failure is likely due to faulty anti-theft security system that reads the ignition key incorrectly but not sure. safety issue is 10 minutes in the hot texas summer can mean instant dehydration to an infant. i am the father of an infant! some other chevy model of the same year (2005) have had the ignition lock switch replaced and i believe the same should be done with the 2005 chevy impala. *tr
Complaint filed: 2014-08-01
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
tl* the contact owns a 2003 gmc yukon. the contact stated that the brake pedal was depressed and traveled to the floorboard. in addition, the contact stated that the was a leak coming from under the vehicle. the contact discovered that the brake lines were entirely rusted out and fractured. the vehicle was not able to be driven and was towed to the contact's residence. the vehicle was not diagnosed or repaired. the vehicle was not included in nhtsa campaign id number: 04v045000 (service brakes, hydraulic). the manufacturer was notified of the failure. the approximate failure mileage was 138,000.
Complaint filed: 2014-09-05
Components: SERVICE BRAKES
after getting cut off and having to make a panic stop the brake lines in my truck burst causing the pedal to go to the ground and offer no braking power. i then tried the emergency brake which also didn't work due to the burst lines. i was finally able to steer into the shoulder of the road and put the transmission into a lower gear to slow down before putting it into park at 25 mph and skidding to a stop. after getting home and doing research and learned of your investigation. something needs to be done as i almost died. *tr
Complaint filed: 2015-02-14
Components: ELECTRICAL SYSTEM
theft alarm goes off when ever it wants to. doesn't matter if day or night. the battery has to be disconnected to shut it off. the car doesn't need to be disturbed for this to happen. *tr
Complaint filed: 2015-09-16
Components: SERVICE BRAKES
pulling out from my driveway in slow speed about 3 mph on reverse turning steering wheel left my radio show message "service brake assistance". same time i lost the brake, traction control and abs light come on on the dashboard. lucky this was low speed so car stops on my neighbor trash can. i don't want to think what will happen if the other car will drive by or someone will walk by. i am scare to drive now.
Complaint filed: 2014-06-18
Components: ELECTRICAL SYSTEM
my husband came out of work and couldn't get his car to start. the ignition switch is completely locked up. at this point we'll have to get it towed to a mechanic to get the ignition lock cylinder replaced. gm has recalled 2003 - 2007 saturn ions for this very same problem but they left out 2002 saturn vues. it's the very same problem! *tr
Complaint filed: 2014-11-12
Components: ELECTRICAL SYSTEM
2000 chevrolet malibu. consumer writes in regards to ignition switch issues and repair reimbursement.* ld the consumer stated the ignition switch was replaced twice. *jb
Complaint filed: 2020-07-28
Components: ELECTRICAL SYSTEM
35000 miles . trans occasionally sticks in park. if you "mess" with it it will fix itself, till next time. very dangerous if you are in a position to have to start the car in a emergency. thanks [xxx] redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *cc
Complaint filed: 2020-03-05
Components: AIR BAGS
have not heard back from complaint made in dec., ref. 11288210. front passenger airbag deployed causing front window to shatter and dash is damaged. the car was parked and the key was not in the ignition. the person sat in the driver seat and it exploded.
Complaint filed: 2020-09-11
Components: AIR BAGS
tl* the contact owns a 1999 honda cr-v. the contact received notification of nhtsa campaign number: 20v026000 (air bags) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer smart honda des moines (11206 hickman rd, des moines, ia 50325) was contacted and confirmed that parts were not yet available for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2014-05-24
Components: ELECTRICAL SYSTEM
the speed keeps changing and it will not stay accurate and all gauges keep messing up. *tr
Complaint filed: 2015-08-20
Components: SERVICE BRAKES
complete break failure. break pedal went to floor and almost killed my family. noticed leaking break fluid coming out of rusted break line under vehicle.
Complaint filed: 2014-05-16
Components: ELECTRICAL SYSTEM
the horn randomly starts blaring in the middle of the night if you do not remove the fuse. if you remove the fuse it leaves you with no horn! completely unsafe when driving not to have a horn. clearly this defect was never corrected by the manufacturer. after looking for a cause in many forums, it is clear no one is certain of the actual cause. *tr
Complaint filed: 2015-12-05
Components: STRUCTURE
rear frame rusted out where sway bars attach, frame mounts broke while towing a trailer on sr 22 in southern ohio. lost control of vehicle crossed two lanes of traffic before gaining control and stopping the 4runner.
Complaint filed: 2019-04-12
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet malibu. the contact stated that the anti-theft system erroneously activated and the vehicle was unable to be restarted. the cause of the failure was not determined. the local dealer and manufacturer were not notified of the failure. the failure mileage was 45,000. the vin was unknown.
Complaint filed: 2014-10-28
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 chevrolet impala. while driving approximately 60 mph, the vehicle stalled without warning. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 158,000.
Complaint filed: 2014-03-13
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet impala. the contact stated that while traveling various speeds, the vehicle suddenly stalled. the vehicle was not diagnosed or repaired. the manufacturer was not contacted about the failure. the failure mileage and vin was not available.
Complaint filed: 2018-04-14
Components: STRUCTURE
extreme rust including frame, bed side panels, bed floor, tailgate. noticed spare tire fell from underside due to rust of frame. luckily found while vehicle was parked. frame cross members almost rusted through. inspection may not pass soon.
Complaint filed: 2014-01-17
Components: ELECTRICAL SYSTEM
1999 lincoln town car with 71,932 miles suddenly and without any warning caught fire ten minutes after being parked in an attached garage. this incident caused the home to become structurally damaged due to fire. vehicle was purchased as second owner in 2003 until present time. no recalls notices were ever received. *tr
Complaint filed: 2018-02-06
Components: SUSPENSION,SEAT BELTS,ENGINE
shock absorber completely went threw the frame causing the 4 runner to go size to size while driving. frame is rusting from inside out. very very dangerous. the same exact frames on the tacomatacoma got a recall, they replaced them. why wasnt this recalled on the 4runner? and the seatbelts just pop out of the buckle while your just driving. something has to happen soon or somebody is gonna get very hurt ,or killed. 1 more thing. i had a wheel pop off also from the ball joint breaking luckily that was in my driveway, luckily i wasn't on the main road i could've killed somebody.
Complaint filed: 2014-07-25
Components: SERVICE BRAKES
i was driving home in my 2003 silverado from work and had to apply brakes for a car that had came to a sudden halt. when i applied the brakes, briefly they caught as normal, but then suddenly the brake pedal went to the floor. was too late for any warning as it happened with a car in front of me. thankfully i was able to avoid a crash although narrowly. there had been no signs of brake fluid leakage or anything else before the incident. took to a mechanic who informed me the brake lines had given way. this type of incident should never occur. brake lines shouldn't simply rust and give way. the lines should be inspected by gm and an immediate recall made. my case is not the only case that has happened as there have been several news reports and message boards filled with similar experiences. i am a very loyal gm customer, but gm owes it to their customers to ensure their safety. this is extremely dangerous and very well could lead to death and/or serious injury if happening at the wrong time and place. *tr
Complaint filed: 2014-02-05
Components: ELECTRICAL SYSTEM
i like my toyota sienna van (2000) - which has been serving me quite well for several years. in the last few weeks, strange problems occur intermittently. while moving at around 20+ miles or so and turning right, the "brake" light comes off. upon completing the turn, it goes off in about 8 seconds or so. same way, while turning left around that speed, the doors gets unlocked automatically (auto unlocking power lock) and i have to press the lock button to lock the doors. it is unsafe to automatically unlock while the vehicle is in motion. not sure why this is happening. searched in product recalls and it is not there. going to talk to the dealer to see why. thanks. *tr
Complaint filed: 2014-11-13
Components: ELECTRICAL SYSTEM
consumer writing in regards to 2004 chevorlet malibu recall. *kl
Complaint filed: 2015-05-21
Components: ELECTRICAL SYSTEM
all four doors and trunk of car will not lock or engage using the car key remotely but the lights will blink when key is depressed. i have to manually push down on all four locks to lock the car. also, i have to manually use/insert the car key to open the trunk of the car. front passenger car seat will not move or recline when door panel buttons are pushed. engine light stays on all the time and no fault can be found. sun visor stays down and can not stay up. i believe these are all electrical problems.
Complaint filed: 2020-02-18
Components: AIR BAGS
tl* the contact owns a 2000 bmw 323i. the contact received notification of nhtsa campaign number: 19v853000 (air bags) however, the parts to do the recall repair was not available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. a dealer was not contacted. the contact stated that upon start up, the air bag warning light illuminated and remained illuminated. the vehicle was not repaired. the manufacturer was not made aware of the issue. the failure mileage was 159,000. vin tool confirms parts not available.
Complaint filed: 2016-07-13
Components: ELECTRICAL SYSTEM
very dangerous -wire's get weak and corrosion start engine fire. car computer blow up .fire under hood.
Complaint filed: 2014-10-04
Components: STRUCTURE
defective body paint (black). clear coat/paint peeling. local honda's dealer have made several excuses over the years. i just found out last year from another owner that has the same model/color. local dealer and honda's corporate office will not resolve issue. only civic not accord models are being repainted for free. *tr
Complaint filed: 2017-01-25
Components: AIR BAGS
takata recall. the dealer (braman bmw) its unable to provide an estimate time to replace the airbags
Complaint filed: 2019-12-13
Components: AIR BAGS
air bag light stays lit
Complaint filed: 2017-03-31
Components: STRUCTURE
rear window exploded overnight while parked in driveway. we live in southern ca and it was a rare cold night with lows in the 30's. security camera's verified no one or no object damaged the window. it just exploded while parked the glass was strewn across a 3 car driveway.
Complaint filed: 2019-02-19
Components: POWER TRAIN,UNKNOWN OR OTHER
flex plate broke
Complaint filed: 2019-05-06
Components: STRUCTURE
frame rusted resulting in structure failure (auto basically broke in half), call toyota headquarters and they provided no assistance. said the truck should have been sprayed. bought the truck from a dealership and feel as though the dealership should have provided inspection and spray if necessary prior to selling auto.
Complaint filed: 2014-08-19
Components: STRUCTURE
dashboard has started cracking from 85000 miles onwards. now by 124000 miles, the dash has so many cracks that i am worried that the airbags may pop out anytime soon. this is a big safety concern. *tr
Complaint filed: 2014-05-08
Components: ELECTRICAL SYSTEM
vehicle ignition randomly turning off engine while in gear from 2006 to sale in nov 2007. trips to dealerships in malden, ma and west babylon, ny advised "too heavy" keyring, but continued to be a problem. electrical failure of entire dashboard including speedometer occurred in january, 2007 and was subsequently repaired by dealership in west babylon ny where i was told keys were too heavy for ignition reporting now due to similar instances in other chevrolet vehicles but noticed monte carlos were not addressed as an issue. *tr
Complaint filed: 2016-01-15
Components: AIR BAGS
tl* the contact owns a 2003 toyota corolla. the contact received notification of nhtsa campaign number: 15v285000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2016-07-30
Components: SERVICE BRAKES
driving on the freeway at 60 mph the vehicle jerked violently to the right. i was charged nearly $1,000.00 to change the faulty abs sensor. i want my money refunded.
Complaint filed: 2020-09-13
Components: STRUCTURE
told by honda the frame recall was done in 2012. in 2020 i inspected the frame and there are cracks in the frame again where the recall stated they would be. the replacement frame is cracking. both major cracks are at the welds at the rear passenger foot pegs
Complaint filed: 2014-09-23
Components: ELECTRICAL SYSTEM
tl* the contact owned a 2002 oldsmobile alero. while driving approximately 55 mph, the vehicle stalled without warning, the vehicle spun out and crashed into a median. a police report was filed. the contact sustained a black eye and bloody nose from the impact of the air bag. there was no medical attention required. the vehicle was destroyed. the vehicle was included in nhtsa campaign number: 14v400000 (electrical system). the manufacturer was notified of the failure. the approximate failure mileage was 75,000.
Complaint filed: 2017-05-16
Components: ELECTRICAL SYSTEM
driving 2003 nissan murano on highway and when i began slow down my car turned off. was able to turn the car back on and then it immediately turned off. was told it was the alternator, but that it was not included in the recall (nhtsa campaign 05v319000), so nissan would not replace it.
Complaint filed: 2014-12-18
Components: AIR BAGS
tl* the contact owns a 2002 chevrolet tahoe. the contact stated that the driver crashed into a guard rail and the air bags failed to deploy. the driver sustained massive head trauma, broken ribs and bleeding from the brain, resulting in a fatality. a police report was filed. the vehicle was destroyed. the contact was unaware if the vehicle was diagnosed of the failure. the manufacturer was notified of the failure. the failure mileage was 72,000.
Complaint filed: 2014-11-24
Components: AIR BAGS
email in regards to his dissatisfaction with the bmw airbag recall; he was informed by bmw that they still do not have the replacement airbag available for his 2001 bmw 325i and they are not going to honor their original commitment to replace it. *tgw
Complaint filed: 2014-11-04
Components: SEATS
the seat control units do not shut off and continually drain the battery. this is a widespread problem for this model car. *tr
Complaint filed: 2015-05-04
Components: SERVICE BRAKES
when slowing down and coming to a stop the abs brakes kick in making it take longer than normal to stop. it started happening a couple of weeks ago pulling into my driveway and it is getting worse. it happens at slow or as i am slowing down to come to a stop, then the abs kicks in and increases the stopping distance. that normal stopping distance you think you have under normal conditions is not there. this problem is in perfectly dry conditions. it is not weather related at all. i have had to stand on the brakes to stop. it's been somewhat intermittent but it almost caused me to get into an accident today. turning while stopping usually causes the issue to happen the most, that's what happened today. coming to a straight stop doesn't always cause the issue. apparently there was this same issue with the 1999 - 2002 chevy trucks and they were recalled. apparently chevy has not fixed the issue so we are seeing it again, i wonder how many people have to get into accidents or die before something is done about this issue. is there a death toll we need to hit? i've googled this issue and a lot of people are having this problem. i suspect that because few have been killed as this is happening at lower speeds only insurance issues have arisen and the consumers wind up paying for those in the end. one would hate to dip into chevy's year end bonus money. *tr
Complaint filed: 2014-05-05
Components: SERVICE BRAKES
right in my own driveway, i applied the brake pedal and without any prior issues the pedal went to the floor and the dash alert came on to service brake system. thankfully, this did not occur while on the road because it was a sudden failure. even at slow speed, the heavy vehicle took several feet to stop. the brake line from the abs module heading to the rear axle burst in 3 or 4 places causing a large amount of brake fluid to leak out. all lines to and from the abs module are heavily rusted and look much worse than other components. as i looked into this online, i've discovered numerous vehicles having this and much worse problems involving accidents. i can't see how this vehicle could have ever stopped safely. i just drove it the night before and had no warning signs. this is more than normal wear and tear. these brake lines are sub standard and could have been made better. another sign of large corporations trying to use inferior materials to boost their stockholders profits. someone help us. *tr
Complaint filed: 2017-12-11
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 gmc envoy. the contact stated that the vehicle's electrical system stopped the vehicle from starting. there were unknown warning indicators illuminated at the time of the failure. the vehicle was towed multiple times due to failing to start. an independent mechanic stated that there was a cable disconnected, but the vehicle was not repaired. the failure occurred again and the vehicle was taken to jessup auto plaza (68-111 e palm canyon dr, cathedral city, ca 92234, (760) 328-9999). the technician was unable to locate a failure and the vehicle was restarted. the vehicle was not repaired and the failure occurred again. the manufacturer was not contacted. the failure mileage was 72,338.
Complaint filed: 2015-03-23
Components: SERVICE BRAKES
my chevrolet silverado pickup (1500 4x4) has experienced three major brake failures. the first failure was while driving and approaching a stop sign. when i attempted to brake, my foot went to the floor. after pumping a few times, the truck slowed but with little stopping power. the vehicle was immediately towed and brake fluid was actively dripping from the lines. the second failure was about a year later while driving at low speeds (<5 mph) while parking. again, my foot went to the floor before the abs system activated (completely dry conditions) with essentially no stopping power (abs activation but no braking power). this resulted in an accident as the truck did not have enough room to effectively stop (thank goodness the car in the parking space in front of my was unoccupied). after being repaired by the dealer (twice), the problem just occurred again (approx. 2 years later). *tr
Complaint filed: 2014-11-13
Components: SERVICE BRAKES
the vehicle was being driven on a public road and when approaching a stop sign there were no brakes or pressure on the pedal. vehicle was put in neutral and coasted to a stop after some evasive driving to avoid other vehicles. the brakes failed again due to corrosion of the fittings. this is the second time with this vehicle. now replacing all break lines to avoid taking any chances. *tr
Complaint filed: 2014-09-18
Components: STEERING
driving at a speed of 25 mph could not steer car, pulling hard to the right, couldn't control went off road, hitting two trees and then car flipped, ending up on roof. resulting in two injuries, driver and passenger going to hospital. *tr
Complaint filed: 2018-11-13
Components: ELECTRICAL SYSTEM
2004 oldsmobile silhouette luxury. consumer writes in regards to problems with the electrical system. *ld the consumer stated the radio, locks, sliding doors and instrument panel all malfunction. *js
Complaint filed: 2016-04-06
Components: AIR BAGS
takata recall my family drives a 2003 bmw 330i. we received notice of the airbag recall over 6 months ago, but the dealer still does not have parts needed for repair. there has not been an incident, but i feel like we are driving a ticking bomb. when will bmw be forced to make these repairs?
Complaint filed: 2018-09-10
Components: STRUCTURE
while driving on the on the freeway i felt and heard a popping or clunck noise while shifting like something was going to fall off and it became hard to control and steer so i took my 2000 328i bmw into a professional mechanic and he said the problem is the subframe is separating from the body of the car, i was also told this is a manufacturer defect. i looked up online and this exact same thing is happening to other models of the bmw , i dont drive my car hard and it is well maintained and i believe bmw should recall this factory error and pay for it
Complaint filed: 2016-08-01
Components: SERVICE BRAKES
trying to come to a complete stop coming down a hill approaching stopped vehicles ahead when the the brake system failed the pedal went to the floor i fortunately was able stop before hitting anything or anyone including myself and my pets.used emergency break and put in park conducted investigation.1st checked the brake fluid and even though it was just topped off it was down to the minimum levels i next looked under the undercarriage and saw fluid leaking underneath. since have had it looked at by a mechanic and said my breakline blew and possibly the others because of corrosion.
Complaint filed: 2014-11-13
Components: SERVICE BRAKES
the brakes went out due to a corroded fitting, while backing a boat trailer/boat into the water. so no brakes, used emergency brake to stop. vehicle was towed to a garage and the brake line fitting was repaired. on november 10, 2014 the brakes went out again while driving it. again a corroded fitting. no accidents but resulted in vehicle being towed and now an expensive fix to replace all brake lines. *tr
Complaint filed: 2017-09-14
Components: STRUCTURE
the frame on the car is rusted beyond what is normal.
Complaint filed: 2021-06-25
Components: FUEL/PROPULSION SYSTEM
i have a fuel leak by the left rear tire possibly a corroded fuel line. i smelled gas for two days. the leak was by the exhaust. my children and i could of been killed.
Complaint filed: 2015-10-15
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1998 honda accord. the contact stated that while driving at various speeds, the vehicle stalled without warning. the contact stated that the failure occurred intermittently. the vehicle was taken to the dealer where it was diagnosed that the ignition switch needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 393,033.
Complaint filed: 2014-06-23
Components: STRUCTURE
tl* the contact owns a 1995 toyota t100. the contact stated that while driving at an unknown speed, the contact heard a cracking sound. the contact noticed that the frame underneath the vehicle was rusted. the vehicle was not repaired and the manufacturer was notified. the failure mileage was 198,000.
Complaint filed: 2019-05-15
Components: SERVICE BRAKES
tl* the contact owns a 2003 ford f-150. while driving approximately 20 mph, the contact depressed the brake pedal and it traveled to the floorboard. there were no warning indicators illuminated. the contact also stated that the failure occurred every day for approximately a week. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was not notified of the failure. the vehicle was repaired by an independent mechanic. the approximate failure mileage was 178,157.
Complaint filed: 2015-12-18
Components: ENGINE
tl* the contact owns a 2004 pontiac grand prix. the contact received notification of nhtsa campaign number: 15v701000 (engine and engine cooling) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2017-08-10
Components: STRUCTURE
the frame is completely rusted separating the box from the cab. could have caused the vehicle to be driven into oncoming traffic if the last 1/2" of the frame let go on the right hand side. was having new tires installed when mechanic found the problem.
Complaint filed: 2014-06-25
Components: SERVICE BRAKES
the abs light came on and will not go off. checked with ford and on-line and see that the abs light and system are being reviewed for possible product defect. *tr
Complaint filed: 2018-01-25
Components: AIR BAGS
air bag trouble cod light on the dash driving car on street and highway
Complaint filed: 2014-03-10
Components: ELECTRICAL SYSTEM
ignition switch shuts off when going down the road and when it hits a bump in the road. *tr
Complaint filed: 2018-01-05
Components: AIR BAGS
the airbag needs fixing i got a recall and information from takata postcard
Complaint filed: 2015-07-14
Components: FUEL SYSTEM, GASOLINE
tl* the contact owns a 2004 saturn ion. after the vehicle was parked, a fuel odor emitted from the vehicle without warning. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 79,000. ma 10/2
Complaint filed: 2016-03-10
Components: SERVICE BRAKES
tl* the contact owns a 1999 safari zanzibar. the contact stated that the brake pedal was hard to depress. the vehicle was not diagnosed nor repaired. the vehicle was not included in nhtsa campaign numbers: 02v278000 (service brakes, hydraulic), 01v130001 (service brakes, air) and 00v173000 (service brakes, hydraulic). the manufacturer was notified of the failure. the approximate failure mileage was 97,000.
Complaint filed: 2016-07-05
Components: SERVICE BRAKES
tl* the contact owns a 2003 winnebago sightseer. shortly after purchasing the recreational vehicle, the brake pedal was very soft and had to be depressed to the floorboard in order to stop the vehicle. the vehicle was taken to an independent mechanic where it was diagnosed that the abs melted on the backing plate of the front wheels. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 25,500. updated 09/06/16*lj
Complaint filed: 2016-08-29
Components: SERVICE BRAKES
when the parking break is pressed down the truck is drivable.
Complaint filed: 2014-05-30
Components: SERVICE BRAKES
intermittent failure of abs system indicated by abs warning light. obd error code c1185 - abs power relay failure. when failed, abs system inoperable. *tr
Complaint filed: 2014-07-26
Components: SERVICE BRAKES
in 2013, the abs began routinely activating during braking at speeds of 5-10 mph. i found recall 05068: unwanted abs activation. my gm maintenance records noted this recall service was completed 3/31/2006. the 3/31/06 service notes were "inspections: electrical/wiring." i contacted gm corporate customer service in jan.2014 to notify them that currently my abs were erroneously activating on nearly all braking events. additionally, i asked what recall service was actually performed on 3/31/06 because the notes only indicate an inspection occurred. a conference call ensued between gm customer service, the local gm service dealership, and myself. gm allowed 1 hour to diagnose the abs problem on 1/22/14 at the local gm dealer. the resulting 1/22/14 service notes were: "diagnose found left front wheel speed sensor dropping out. inspect wiring for poor connections or damaged wiring. all ok. gave estimate to replace left front wheel hub assembly." in person, the dealership said this bearing was worn was causing abs activation. i left upset, without the $642 wheel hub assembly install because i didn't believe the bearing was worn. on 5/30/2014, i had another service shop independently diagnose my trucks bearings, tie rods and suspension. they confirmed my original belief that the bearings did not need to be replaced. i did have both inner tie rods replaced at this time. on 6/17/14, i took my truck to a 3rd service shop to have them complete a front end alignment because inner tie rods were recently installed. i also asked them to determine if this bearing was worn. their opinion was the bearing was ok and no maintenance was required. in summary, the gm service shop had opportunities on 3/31/06 and 1/22/14 to complete the recall remedy and failed. i have removed the fuses to disengage the abs and prevent an accident because this condition still exists. *tr
Complaint filed: 2015-04-02
Components: AIR BAGS
tl* the contact owns a 2004 pontiac vibe. while driving approximately 40 mph, the contact crashed into the rear of another vehicle. the air bags failed to deploy. the driver sustained lacerations on her neck and shoulder that required medical attention. a police report was filed. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 15v043000 (air bags); however, the part needed to do the repair was unavailable. the manufacturer was not notified of the failure. the failure mileage was 120,000.
Complaint filed: 2015-01-12
Components: POWER TRAIN
tl* the contact owns a 2000 ford f-150. while driving approximately 75 mph and attempting to decelerate, the vehicle would shift out of gear. the failure recurred on multiple occasions. the vehicle was not taken to a dealer and was not diagnosed or repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 130,000.
Complaint filed: 2014-08-14
Components: STEERING,ENGINE
8/13/2014- i was stopped at a stop sign in a mall parking lot and smoke started billowing out from under the right front side of the car and at the same time started coming through the vents into the cabin of the car. i tried to shut off the car, but it would not turn off. a bystander came running and opened the hood, smoke poured out, told me to call roadside assistance as he was opening hood and then told me to hang up and call 911 that my car was on fire. flames were coming out of the engine area but there was too much smoke. the engine fan was still running. another passerby had an commercial extinguisher and emptied it on my vehicle. the fire dept. was pulling up as they were trying to push it aside, the car re-ignited and it took the fire department approx. 15 to make douse the fire without it re-igniting. all of these people looked my vehicle over and could find no reason for it to ignite. i purchased the car used about 4 weeks ago and have put about 3000 miles on it without any issues. my insurance company had it towed to a mechanic down the road and they are to contact me tomorrow to see if they can see why this occurred. luckily, my daughter and i were able to exit the car and be in an area close to the fire department and good samaritans.updated 10/06/14 *bf *tr updated 7/15/2015 *js
Complaint filed: 2020-09-24
Components: VISIBILITY/WIPER
wipers just stopped working while driving in the rain. unable to get them to turn back on. seems to be eerily similar to a previous recall (03v159000) of earlier year model vehicles. recall needs to be extended asap to cover 1998+ year model vehicles
Complaint filed: 2014-04-09
Components: STRUCTURE
told by honda on 4/9/2014 after i called and they said the dark blue body paint extension expire. they said i was mailed a letter about the paint in 2008. did not get this. found out about in recently on the web. *tr
Complaint filed: 2014-06-10
Components: FUEL SYSTEM, GASOLINE
when the vehicle is driving at any speed and the accelerator pedal is pushed down, there is often a loss of power and the vehicle will not move forward for up to 5 to 10 seconds. there is a recall on this year and model already but my specific vehicle with my vin is not covered. however our vehicle is doing the exact same thing as the vehicles that have been recalled. i have spoken to volvo but they have been unwilling to work with us to repair the vehicle. i feel as though the previous recall should have been expanded but i am unsure. thank you *tr
Complaint filed: 2016-01-06
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 chevrolet tahoe. the contact stated that unknown warning lights on the instrument panel illuminated and the vehicle stalled. the failure occurred several times. the vehicle was taken to the dealer, but they could not diagnose the cause of the failure. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 128,000.
Complaint filed: 2014-07-15
Components: SEAT BELTS
i brought the recall print out from the nhtsa 00v117000 and the dealer said gm doesn't list my vehicle, but when you run the vin my vehicle is included in the recall. i've have experienced problems with the passenger seat belt for years and it need to be fixed. the local gm dealer in the houghton lake, michigan area is: nester chevrolet. nester chevrolet phone number is: 989-422-5126. my passengers can't get the seat belt to fasten because the retractor won't extend far enough to buckle the belt. this is a violation of the seat belt law in michigan not to wear a seat belt. i need your help! *tr
Complaint filed: 2014-11-20
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet malibu classic. the contact stated that nhtsa campaign number: 14v400000 (electrical system) had exceeded a reasonable amount of time. the dealer stated the parts needed were not available. the manufacturer was made aware of the delay. the vehicle was not repaired. the contact did not experience the failure.
Complaint filed: 2014-02-06
Components: ELECTRICAL SYSTEM
decklid wiring harness can fatigue and develop broken wires in the bend area of the hinge. similar to nhtsa recall id 00v411000. consequences: this could result in either a loss of individual lamp functions, or in the case of a short of the broken wires that causes a fuse to open, in the loss of stop lamp or tail lamp function. loss of stop lamp or tail lamp function could increase the risk of a crash. *tr
Complaint filed: 2014-11-26
Components: SERVICE BRAKES
driving on two way street attempted a right hand turn applied brakes, peddle went to floor, attempted to pump, truck slowed to stop. noted large amount of fluids on road. truck was taken to mechanic, found brake-line had burst on left front wheel. after inspection noted that all brake-lines looked like kfc chicken were all corroded and brittle. mechanic indicated that this was a extreme safety hazard. recommended that i contact dealership and report incident. also, fill our and file a vehicle safety complaint. i was not informed by gm that there maybe a problem that has been on going and after looking into it have found both gm's cavalier attitude, and the governments not requiring at the very least a notification never mind a total fix to be required of gm a serious breach of confidence in my government to provide for the safety of its citizens. *tr
Complaint filed: 2014-08-15
Components: ELECTRICAL SYSTEM
drove my son to football practice park truck in school parking lot about 1 hr later fan bower mototr caught fire burned up the dash ,winsheld fire department came put it out. *tr
Complaint filed: 2018-01-23
Components: SERVICE BRAKES
on 1997-2004 "w platform" gm autos, including my regal, the abs sensor design is flawed in that it's wiring is located in an exposed location at the inside bottom of the wheel hub that any road ditritus can impact, causing the track system off dash light to come on and abs braking to fail. i am now on my 6th replacement incident since 2006, when it happened the 1st time. (2 each on the front wheel hubs and 1 on a rear. do not know at this time which wheel is involved this time,) every time the little sensor wire breaks or gets cut you can't just fix the wire, it requires a total replacement of the wheel hub and costs nearly $500 a pop. the wire is ridiculously easy to damage just by driving through plow drift in the driveway or hitting small tree branch detritus on the road that bounces off the undercarriage and snags the wire. most commonly it breaks inside the insulation and intermitently shorts out when it gets wet, ( disappears when it dries out again) causing the abs system to stutter when braking, making it even more expensive to diagnose before fixing (an extra $129). since it's a common ( frequent) dangerous safety defect on all "w platform" gm vehicles from '97-'04, i find it curious that the ntsb hasn't ordered gm to find a fix for this long ago.
Complaint filed: 2016-03-16
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1996 mazda 626. the contact stated that there was a progressing electrical failure and unknown warning lights remained illuminated on the instrument panel. the vent controls failed to work for the air conditioner and heater. the vehicle was taken to four different independent repair shops and they were not able to replicate and diagnose the failure. the contact later received notification of nhtsa campaign number: 15v674000 (electrical system). the dealer was unable to provide a reasonable time frame to receive the parts from the manufacturer. the contact called the dealer for months and was unable to determine when the vehicle would be repaired. the vin was invalid. the failure mileage was not available. parts distribution disconnect. updated 05/10/16*lj
Complaint filed: 2017-03-18
Components: STRUCTURE
holes in the frame and excessive rust in the lift gate. this is a 2002 sequoia which was in the rust belt from 2002 to 2011. in 2011 moved to louisiana. i had rust issues since i purchased the vehicle in 2002. in 2006, the lift gate window rusted out and could no longer use the lift gate window. since then, more rust was developing in the lift gate and elsewhere. in 2013, i received the recall for the spare tire cable. the louisiana dealership identified that the mechanism was rusted and no longer functional. they ordered the replacement unit to install. in the meantime, i told them about the severe rust issues in the car. they did a rust inspection and said it passed. in 2014, i returned to the same louisiana dealership for the takata recall. at that time, i told them my concern regarding the rust, especially since the vehicle was in the rust belt atm least 4 months a year. they said the frame passed the rust inspection and provided me with an "operational flowchart" for frame rust. they also said that if i find a hold in the frame larger than 10mm, it would be taken care of. in 2015, the vehicle was in the rust belt about 7 months. that year i had to install 2x4 supports to hold up my lift gate window. in 2016, the vehicle was in the rust belt about 5 months. in february 2017, i found at least 1 rust hole in the frame as per their operational flowchart. when i asked the dealership about the rust hole, their comment was the recall was completed and there is nothing you can do. i spoke to toyota and they stated that the recall was completed. i am totally disappointed in the ability of this vehicle to withstand rust. i am also driving a 1998 ford that was in the rust belt longer than the 2002 sequoia with no frame rust. the frame on this vehicle should not be rusting and needs to be properly repaired. see the attached photo.
Complaint filed: 2014-05-24
Components: STRUCTURE,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
brakes would not hold while in park, body bushings and support is worn and rusted. fuel had lack of power and excessive fuel smell and would not start with out starting fluid and was the color of off road diesel. *tr
Complaint filed: 2023-03-14
Components: ELECTRICAL SYSTEM
speed control deactivation switch
Complaint filed: 2018-08-16
Components: SERVICE BRAKES
at random times, usually when transmission in drive, the brake light displays on the dash and immediately the brakes do not work appropriately. the brake pedal sinks to the floor when depressed while making a loud groaning/grinding sound. the brakes fail. i have to stop the car by pumping the brake pedal, turning off the motor and then once auto restarts the problem is gone until next time. very dangerous. at higher speeds could cause serious accident with injury or death. happened several times on expressway. happened in parking lots and on side streets. frightening situation. dealers act ignorant about this problem even tho this seems to be a common complaint with this vehicle. i understand it is the abs booster that needs to be replaced. others said it is the computer. i spent 4 hours 2 wks ago at dealer who "found nothing." yet the situation has increased fron a few times a year to 3 times this week.
Complaint filed: 2014-07-20
Components: SERVICE BRAKES
while parking, brake lines burst, almost pinned a person between my track and their parked car - probably would,have only broke legs/hips. upon inspection, all brake lines were severely rusted. all brake lines in the entire truck needed to be replaced (used stainless steel). upon investigation, saw this happened to millions of other chevy tracks, some involving crashes. *tr
Complaint filed: 2017-09-06
Components: SERVICE BRAKES
my mechanic said that the hydraulic brake booster has been manufactured improperly which resulted in leakage of the pressurized nitrgen gas from inside the accumulator. the loss of this gas pressure resulted in an abnormal noise from the left side of the dash panel when the brakes are applied and can delay first time brake boost assist after the vehicle has been parked for a period of time and should be on the safety recall list no. sr-01-008revii. he said this bulletin supercedes sr-01-008revi. he said that mitsubishi should replace the old hydraulic brake booster accumulator with the new model. affected vehicles are 2001-2002 mitsubishi models produced before 6/20/01. i don't know the exact date my car was produced but this is the problem for sure. i took it to a second mechanic and he agreed. the car does not stop properly and i am very afraid to drive it.
Complaint filed: 2015-04-26
Components: ELECTRICAL SYSTEM
i have a 1999 dodge dakota. several time the truck will not start or will shut down a few minutes/miles after starting. the truck has a manual transmission and when this happens even 'kick' starting has no effect. after the truck shuts down, 10 to 15 minutes later it starts up without any trouble. this has happened while on the highway and in city traffic. *tr
Complaint filed: 2016-06-22
Components: AIR BAGS
received notice of recall 15v-318: driver-side front airbag dated july 2015. as-of june 22, 2016 the manufacturer is not able to repair this defect. a delay of this length for a potentially fatal manufacturing defect is unacceptable. can i have the airbag disabled while it is a danger?
Complaint filed: 2014-03-30
Components: ELECTRICAL SYSTEM,VISIBILITY
the windows do not work and this problem keeps happening even after it was fixed, it wasn't the motor, switches or anything else, the wiring is bad somewhere and it went back out after the warranty expired. i hope this is a recall so something can get done and stay done. *tr
Complaint filed: 2014-09-26
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 chevrolet impala. the contact stated that the vehicle stalled and there was an abnormal noise without warning. the vehicle was taken to the dealer for diagnostic testing, who stated that the entire electrical wiring needed to be tested. the vehicle was repaired under nhtsa campaign id number: 14v400000 (electrical system) however the failure persisted. the manufacturer was not notified of the failure. the approximate failure mileage was 6,000.