vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2016-12-18
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
i had just driven to the local walmart to get supplies before the freezing rain and ice got here. it was 15:50, about an house before the friday night after work christmas rush would be rushing home. after starting my truck, and letting it warm a little so the heat from defroster would melt the ice and clear the fog on the windows which enables me to drive safely. it is also against state law to drive with unclear windows. well, to make a long story short, my 5 speed manual select blower switch does nothing. when i bought the truck, i told them speeds 4 and 5 don't work. i know from past experience that the resistors can go out. they would not fix. well now, all are out. i managed to get a little hot air on windshield but decided it was unsafe to drive and returned to get truck the next day. after googling "blower motor fan relay switch" i was amazed at how many people have had this problem for decades. before i retired, i worked for at t as a technician. we deal with corroded wires and electronic equipment damaged by water on a daily basis. after removing the resister module, it was very obvious it was damaged by water. not only that, it was designed to be protected from water by having two seals, one foam, one rubber built into it. of course these were probably placed into the module by a machine because you could they didn't fit properly into the slots they were designed to fit it. not only that, the wires that were suppose to be sodered (sp) to the resistors must have been done by a machine as well, you could see the two components were pressed together by something not done by a worker, and no soder (sp) was visible. on top of that, after testing one of the resistors, which tested good., the wire that was suppose to be making contact with the resister was testing open, meaning bad connection. whoever made this module for gm is at fault. this is a fire hazard. *tr
Complaint filed: 2016-02-03
Components: SERVICE BRAKES
corrosion and failure of metal brake line directly below left front door. very poor design as tubes are behind a double loop of chassis wiring causing buildup of dirt and moisture resulting in premature failure. failed when backing out of the driveway and thank god i was not on the road
Complaint filed: 2018-08-22
Components: SERVICE BRAKES
brake master cylinder lost fluid. leak was into the brake vacuum booster. could cause loss of brakes if it occurred while driving.
Complaint filed: 2016-03-30
Components: AIR BAGS
tl* the contact owns a 2004 jeep grand cherokee. the contact received a notification of nhtsa campaign number: 15v673000 (air bags) however, the parts or remedy for the recall were not available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced the failure. the vin was not available. vin tool confirms parts not available.
Complaint filed: 2014-09-03
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
traveling at 30 mph the engine quit , luckily i was able to coast into a parking lot , could have been bad if traffic was heavy, i could have been hit. had to call a tow truck to take in for repairs , found the two of the ignition coils and the ignition coil module failed. cost $500 to repair. *tr
Complaint filed: 2015-08-01
Components: SEATS
the driver's seat frame weld on the front right corner has broken and the seat tilts to the side.
Complaint filed: 2015-12-23
Components: SERVICE BRAKES
tl* the contact owns a 2003 pontiac grand prix. the contact stated that while driving 35 mph, the brakes failed to respond without warning. the contact stated that the brake pedal was depressed all the way to the floor board but the vehicle failed to stop. the vehicle was coasted to the side. the contact called an independent mechanic and the technician informed the contact that brakes malfunctioned. the vehicle was towed to the contacts residence. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 90,000.
Complaint filed: 2014-03-12
Components: ELECTRICAL SYSTEM
the fuel injection wiring harness has insulation that is badly cracked and flaking off causing fault codes and poor running. the body harness has cracked insulation as well. while this is an older car it is low miles and has spent its life stored indoors. i have a 1968 model amc car. the wiring is fine still. this was a serious design flaw from day one. it wouldn't be so bad if the replacement part was not so expensive - 750 dollars. *tr
Complaint filed: 2014-07-17
Components: SERVICE BRAKES
i was driving my 2003 suburban and heading southbound along washington blvd. in arlington county. as i approached merging traffic from rt. 50/arlington blvd. and ft. myer, i adjusted my speed to allow vehicle 1 to merge in front of me. simultaneously, vehicle 2 sped up to abruptly merge in front of vehicle 1, causing that vehicle to brake hard directly in front of me. i also had to brake hard to avoid hitting vehicle 1 and upon doing so managed to get stopped without contact, but at the same time lost all further braking ability. the brake light and a warning message to "service brakes immediately" both illuminated on the instrument panel. i was able to safely pull to the right side of the highway and into the breakdown lane and called aaa for tow service. the tow truck driver's initial assessment was that the brake linings had leaked out. after having the truck towed and further assessed, it was determined that the front brake lines had failed and needed to be replaced to the abs module. although now a 11 year old vehicle, it has been maintained routinely by either the chevrolet dealership where we purchased our suburban, or with our local sunoco mechanic. it also recently passed inspection in march of this year. there was no previous indication or warning of any possible brake issues. fortunately, this incident was not serious; however, i believe it could have been avoided entirely had gm notified owners of possible brake line failure. *tr
Complaint filed: 2014-06-07
Components: STRUCTURE
i merely went to open my driver side plastic door handle as normal to open door and the plastic part split into two pieces, i heard of many owners with same problem. this is a saftey issuea nd should be fixed by nissan, will they? *tr
Complaint filed: 2014-06-01
Components: STEERING
steering was loose at first but became very hard to turn at any speed.changed the rack,with same problem. i than changed the steering pump with little to no success. *tr
Complaint filed: 2017-03-02
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 volvo s60. while driving at various speeds, the instrument panel indicator intermittently illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that a cable behind the mileage gauge failed and needed to be replaced. the manufacturer was not made aware of the failure. the approximate failure mileage was 179,000.
Complaint filed: 2018-10-21
Components: SERVICE BRAKES
brake failure, front wheel brake hose (burst/failed), 3x in one year including failure of new parts installed by ford. this resulted in total lack of brakes, in once case while traveling on i287 at high speed! this was in 20011/2012 before we traded car in. ford insisted there was no problem with the part. the car had about 100,000 miles on it, was 6-7 years old. i have never experienced this type of failure on any other car i owned including many that were much older and had many more miles . let alone 3x on the same vehicle! this really must be a defective part!!! an the problem seems to be ongoing with newer models of the ford explorer as well?
Complaint filed: 2017-08-03
Components: STRUCTURE
we took the rav4 into the mechanic for a brake job he called us to say it wasn't road worthy because the k-frame was almost entirely rusted through and we shouldn't put our children in it. he said we shouldn't even drive it off his lot that it could hit a pothole and break in two. we came took pictures of all the rust. he said the k-frame would need to be replaced along with the rocker arms. we came home researched to find this is a common problem with these vehicles. i don't understand why a company like toyota wouldn't take responsibility for a defect like this. it's clearly a design flaw. imagine the catastrophic damage and injury that would occur if i had my children in this vehicle driving 65mph down the highway (that i have to take everyday to get anywhere) and the frame on this vehicle breaking! i hate to think what would happen to me or my children. all because toyota didn't make sure to make a functional part of the support structure of their vehicles.
Complaint filed: 2014-08-08
Components: SERVICE BRAKES
was trying to slow down while coming over a hill to a known stop light. applied brakes and brake pedal went to the floor. no brakes. no warning light, no other indicator. was able to come to a stop on the side of the road without hitting anyone. puddle of brake fluid could be found under the truck. had to replace all the brake lines as they had rusted out totally. lucky no one was hurt, but if i had been closer into the city it wouldn't have been pretty. *tr
Complaint filed: 2014-09-12
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
2003 toyota mr2 spyder 6-speed transmission/ shifting malfunction - while at traffic light, the car jerked forcefully forward when attempting to proceed from stopped position, then turned itself off. the car became incapable of shifting and had to be towed. ecu was replaced. similar problems resurfaced. *tr
Complaint filed: 2014-09-10
Components: SERVICE BRAKES
complete brake failure, shop said it was the turbo brake booster. *tr
Complaint filed: 2015-02-12
Components: POWER TRAIN,ENGINE
tl* the contact owns a 2003 ford taurus. the contact stated that after igniting the vehicle, smoke was coming from the outside of the vehicle. in addition, the engine warning light illuminated. the vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was unknown. updated 04/14/15*lj updated 7/20/15*cn updated 7/29/15*cn updated 9/21/2017*cn
Complaint filed: 2014-12-20
Components: ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
this is a sequel report to my odi 10664733 of 12/16/2014. two incidents are identical. the earlier incident happened at odometer reading 118,714; this second incident happened at 118,832, 118 miles later. i was on i-280 southbound approx. 53 miles south of sf. around 1pm, a sudden extraordinarily forceful braking ? the mercedes owner?s manual calls this maximum braking capability power boost which exceeds driver?s manual braking style ? the ?brake assist system bas? happened again without driver?s command. i was going steady at 65 mph, absolutely no braking. the traffic was light and the road was dry. the car swerved slightly with a large braking noise and came down to near holt. i could steer the car to the right side emergency area by traveling perhaps 15 feet while the bas was firmly in force. this is counter to the nhtsa action pe07007 reference attributed to mercedes as the esp electrical faults duration being 0.3 seconds or less. my experience indicates this is incorrect. it lasted as long as i was trying to move the car. when the bas activated, the esp alarm signal and the bas/esp light came on. turned off the engine for a few minutes and restarted. the bas/eps light came back on but the car behaved normally otherwise. drove back to sf without further incidence. were the traffic heavy and the road were wet and slippery, my mercedes ml320 would have been rear-ended at highway speeds and would have lost control on the wet road. i firmly believe that this is a serious safety issue mercedes must address with the definitive solution. i am willing to avail my vehicle for field testing. pe07007 cites ?the low complaint rate? through 2007 led to closing odi investigation. a quick website research indicates there are a considerable number of bas incidents posted since 2007 on various private forums and blogs but these drivers may not have reported to nhtsa. *dt
Complaint filed: 2014-02-13
Components: STRUCTURE
my dash board on my 2001 dodge ram 2500 has completely broke causing the plastic to enter in to the dash causing my lights to flicker both thee inner and outer dash has failed. parts have also flew at me in the face area. *tr
Complaint filed: 2017-06-20
Components: STRUCTURE
i purchased a 2003 toyota sequoia on may3, 2017. after the inspection performed on may 8, 2017, i learned that the frame is completely rusted. it will not pass inspection. after some research i learned that there was a limited service campaign for certain vins of this car from the years 2001-2004 (see https://www.toyoheadquarters.com/threads/2001-2004-toyota-sequoia-rust-corrosion-on-frame-condition-lsc-csd.200/). i checked with toyota and the vin on my car was not part of the limited service campaign for frame replacement, but my car did get a corrosion resistant treatment from toyota in 2012. it is very clear from the pictures of my frame and the inspection report from the toyota service center that the condition of the frame makes the car unsafe (it won't pass inspection). therefore, the corrosion resistance treatment did absolutely nothing. i contacted toyota and asked them to reconsider my car for the frame replacement. they told me that the limited service campaign expired in 2015. the frame on this car needs to be replaced. toyota wouldn't tell me why some of the toyota sequoias received the frame replacement and why others didn't, but my car (and probably many others) aren't drivable and aren't safe with the current frames. toyota needs to be thorough and safe and recall the rest of these cars with defective frames.
Complaint filed: 2014-03-19
Components: ELECTRICAL SYSTEM
i was driving through a parking lot on march 17, 2014 in the late evening. my foot was not on the gas or the brake as i was trying to let my car slow itself down when i realized my car was not slowing; it was speeding up. i looked at my speedometer and i was cruising through a parking lot at 45 mph. i then applied the brakes and realized the rpm's were staying above 2,500. at this point i started to panic a little since i felt like i was fighting my car as it wanted to accelerate and as i was getting closer to lots of parked cars and a building which screamed accident. i drove it around the parking lot with the brakes on hard and i decided to park it far away from other cars. once in park the car revved up to over 3,000 rpms. after it did this i decided to shut it off. thinking that maybe it would reset itself i turned it back on and it revved up once again past 3,000 rpms. i decided i shouldn't drive it anymore. the next day, march 18th, i had my car towed and taken to an auto shop, where they told me that it was the cruise control cable that became detached. they reattached it which hopefully fixes the problem. when i returned home, i found online that i was not alone other tauruses were having this issue and that a recall could be possible. i searched on ford's website and nothing on my car had been recalled. i am sending a letter to ford to see what they have to say about this issue. hopefully this issue is resolved because i would not want this to happen to anyone else or to me again. *tr
Complaint filed: 2021-07-23
Components: STRUCTURE
i noticed that there was significantly more rust than there should be. there are places where the frame has rusted through. it is a major safety concern. i researched the issue and found several others with the same concern. i also found that toyota has previously recalled several vehicles for the same issue.
Complaint filed: 2014-07-18
Components: AIR BAGS
tl* the contact owns a 2000 toyota camry. the contact was driving 30 mph and crashed into another vehicle. the contact stated that the driver's side air bag did not deploy. a police report was filed. the contact required immediate medical attention and was transported to the hospital by ambulance. the contact sustained chest and neck strain injuries which required physical therapy. the vehicle was destroyed. the manufacturer was not made aware of the failure. the failure and current mileage was 119,000.
Complaint filed: 2014-06-18
Components: ELECTRICAL SYSTEM
i'm have been experiencing several technical issues with my 2002 avalanche through years. i can removed my key when my ignition turned on to drive. my truck also reduces engine speed when driving at 45 mpg. it result for me to pull over on the interstate to reset the pcm to drive. then my check engine light will appear on also. then it will clear itself sometimes. sandy sanson a gm dealership in pensacola fl where i bought the car in 2006 has charge me unnecessary for parts and labor to fix these issues. when bringing the problem to the attention of auto repair. a sale rep said my keychain can where my ignition out. he also stated that my car needed other component parts in order to fix the problem. which never solve the main issue that i requested to be fix. i also talk to the head supervisor and got poor customer service. furthermore, it has not been resolve at this moment. i continue to drive because my truck is the only transportation i have at the moment. i'm going to speak to the dealership again about this issues, but please assist me because i been having the same problems. that are in the headline at this moment. i written about my reduce engine speed in the past. *tr
Complaint filed: 2014-10-09
Components: SERVICE BRAKES
applied the brakes and the brake pedal went all the way down and vehicle wouldn't stop, it leaked all the brake fluid, brake lines rusted. *tr
Complaint filed: 2016-06-09
Components: SERVICE BRAKES
on june 9, 2016 i was driving on a wet road so when i tried to stop it took an extreme amount of distance to get the car to stop. i figured the brakes got a little wet causing the probable. the next day my wife was driving the car. traffic stopped ahead of her stopped so she tried to stop. with both legs pushing on the brake pedals the car would not stop. she was almost killed since she had to hit the car in front of her. the car only has 57000 miles on it so figured the car had a lot of life in it. not anymore. the dealer (ed morse in tampa) has made a preliminary inspection and looks like the car is totaled. this all happed on a 45 mph road with lots of room to move about but not at a red light. i guess i need to look for something other than cadillac for quality as much as i liked the car.
Complaint filed: 2014-10-28
Components: ELECTRICAL SYSTEM
instrument panel cluster had to be replaced after speedometer and volt meter stopped working. paid dealership $440.00 to replace. *tr
Complaint filed: 2021-07-13
Components: AIR BAGS
takata recall. the contact owns a 2000 bmw 323i. the contact received a recall notification for nhtsa campaign numbers: 20v018000 (air bags) and 19v853000 (air bags) however, the dealer informed him that the parts for the recall repairs were not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue but provide no assistance. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2017-01-09
Components: STRUCTURE
tl* the contact owns a 2003 ford windstar. the contact stated that while operating the vehicle a clunking noise was present coming from under the vehicle. the vehicle was taken to an independent mechanic who discovered that the sub frame had cracked and separated due to rust and corrosion. the vehicle had previously been repaired under a related recall. the vehicle was not repaired. the failure mileage was 236,000. *tr
Complaint filed: 2015-07-27
Components: STRUCTURE
the vapor barrier in the door leaks during rain. the floor of the car gets very wet.
Complaint filed: 2014-10-17
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 oldsmobile alero. the contact received a recall notice for nhtsa campaign number: 14v400000 (electrical system); however, the part needed was unavailable to perform the repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2015-09-04
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. while driving at various speeds, the air bag warning light illuminated. the vehicle was taken to the dealer, but was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the failure mileage was 89,000. the vin was not available.
Complaint filed: 2014-05-06
Components: SERVICE BRAKES
i had to slam on my brakes today to avoid hitting a car. the abs kicked in like it should and i heard the clicking of it going on and off. i stopped in time but noticed when i step on my brake now, it goes about half way down before they start to engage. ii did a search and found the following tsb 07-041. this is a safety issue! honda is recalled the odyssey vehicles for the same issue. it is a known issue in 2004 through 2006 acura tl and no action is being taken. this is the second instance at 64000 miles. the first instance was at 25,792 miles (03/10/08) and acura replaced the vsa modulator. various online blogs report others having the same issue. *tr
Complaint filed: 2014-05-23
Components: SERVICE BRAKES
tl* the contact owns a 2004 chevrolet express 3500. the contact stated while driving down a mountain road approximately 45 mph the brake pedal was depressed and the vehicle began to vibrate excessively and the brake discs overheated. the failure was not diagnosed nor was the vehicle repaired. the manufacturer was notified of the defect. the approximate failure mileage was 128,000. updated 08/11/14*lj updated 08/18/2014 *js
Complaint filed: 2016-01-19
Components: ELECTRICAL SYSTEM
key will not turn ignition; would not shut off completely; steering wheel unlocked.
Complaint filed: 2014-12-01
Components: ELECTRICAL SYSTEM
2001 chevroelt malibu. consumer is uncertain as to what the recalls instructions are pertaining to her vehicle. *ss
Complaint filed: 2016-12-12
Components: FUEL/PROPULSION SYSTEM
van accelerated when applying the brakes this happened twice so far.
Complaint filed: 2015-02-27
Components: STRUCTURE
took my 2004 toyota 4runner for a oil change and free 28 point vehicle inspection. was told by the authorized toyota dealer that the frame was rusted broken and had holes similar to the tacoma recall. called toyota california and all the would do is offer a $500 service allowance to one of my other toyota's (camry) the car is in great shape and now will not even pass inspection. i have gone to other web sites and found many other 2004 4runners with the same problem. *tr
Complaint filed: 2016-05-31
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 3500. the contact received a recall notification of nhtsa campaign number: 15v312000 (air bags); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. the manufacturer was not made aware of the issue. parts distribution disconnect. .updated 07/05/16 *bf
Complaint filed: 2015-07-15
Components: ELECTRICAL SYSTEM
i just read a jalopnik article on a recall of the g3 hummer and the question why the canyon/colorado was not included. a few years back the blower fan quit working on low settings. i found a tech tip that suggested i replace the fan resistor, which i did. i remember when i replaced it there was brown marks on the resistor and plug at the electrical connectors. while i did not suffer a fire like some others, this is a real problem with these rigs. thought you should know.
Complaint filed: 2017-03-07
Components: SERVICE BRAKES
i recently found out that the cars built between 2003 2006 were built with the sensormatic brake control unit or sbc. mercedes discovered that this brake system had a lifespan based on the number of times the brakes were pressed so they extended the warranty on this unit to ten years. from what i read, these units just fail, sometimes without notice, and the car is left with 10% braking power, which is not sufficient to stop a car, especially a car going 55 or 60 miles an hour. the ten year warranty does not make sense to me because the failure is based on usage, not time. my car is 13 years old and i just saw a message on my dashboard that indicates it is possible that i need to replace the sbc. this is a very expensive job, up to $2000 and i do not believe i or any owners should have to pay to fix it. how is a car manufacturer allowed to build and sell a car that has a braking system that fails after a certain amount of taps on the brake. i am very concerned and afraid to drive my car for fear of the brakes failing on me. i have emailed daimler benz and did not get a response from them. thank you for any help you can provide me with this matter [xxx] *dl information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).*jb
Complaint filed: 2014-06-13
Components: ELECTRICAL SYSTEM
i am disable on june 11, 2014 i was traveling about 35 mph and suddenly flames gushed from the dash i stopped the ignition would not turn off fire wipped my right side and i broke my ankle trying to get out of the car. *js
Complaint filed: 2014-03-16
Components: STRUCTURE
the frame on the passenger side rear rite under the rear door frame is rusted all the way through very bad don't feel safe driving it !!! i just bought it less than a month ago from an individual that is a car sales man for toyota west in columbus oh !! wanting to know what i can do i haven't even put a 1000 miles on it !! *tr
Complaint filed: 2018-09-26
Components: POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
while the vehicle is in motion, it "jerks" or makes a shaking movement. while the vehicle is in motion, the "door ajar" light stays on although all doors have been opened and closed. while stationary, the vehicle brake light is not working. while stationary and in motion, the vehicle's check engine light stays on. the rear middle passenger seatbelt is not useable. the driver's door remains unlocked after pressing the "lock doors" button.
Complaint filed: 2015-12-18
Components: SUSPENSION
tl* the contact owns a 2004 ford f-150. the contact stated that while driving at an unknown speed, the vehicle began to veer to the driver side. the failure recurred several times. the vehicle was taken an independent mechanic where it was diagnosed that the coil spring needed to be replaced. it was unknown if the vehicle was repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 82,000.
Complaint filed: 2015-07-08
Components: ELECTRICAL SYSTEM
tl* the contact owned a 1996 ford f-150. the contact stated that while parked, there was an abnormal noise and the vehicle caught fire. the vehicle was destroyed. the manufacturer was not notified of the failure. the failure mileage was unknown.
Complaint filed: 2015-02-05
Components: STRUCTURE
tl* the contact owns a 2003 chrysler sebring. the contact stated that the dashboard began to rise without cause. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was unknown. the vin was unavailable.
Complaint filed: 2014-09-26
Components: SERVICE BRAKES
tl* the contact owns a 2001 mitsubishi montero. while driving approximately 60 mph, the vehicle failed to respond when the brake pedal was depressed. the vehicle was taken to a private mechanic who stated that the air needed to be released from the brakes. the vehicle was repaired, but the failure persisted. the manufacturer was notified of the failure. the failure mileage was 158,000.
Complaint filed: 2020-12-09
Components: ELECTRICAL SYSTEM
vehicle has a problem with catching fire from excessive electrical draw over the main power lead. over amp draw is causing main wiring to melt and also melt the fuse box over the battery.
Complaint filed: 2017-01-10
Components: AIR BAGS
takata recall when i got into my vehicle getting ready to take off the airbags deployed right in my face i hurried an checked myself and my daughter was not hit they just exploded in my face. i got out the car an immediately called my insurance company because i thought my car has been hit and it was a delay in the airbags i was assured that no one had hot me and it was a factory malfunction recall and ford would have to take care of it. through a long process ford is denying any help with my vehicle ive never received any recall notice for my vehicle ive only had it less than a year had i bee aware i would have taking it in wright away now ive been out of a car and no help from ford.
Complaint filed: 2014-04-20
Components: POWER TRAIN
faulty smg pump possibly caused by a culmination of other failing parts in smg system. car is rendered inoperable in potentially hazardous driving situations that would otherwise be circumvented by a system more capable of warning the owner of an impending failure. the remedy the majority of dealerships are using are replacement of the entire smg system, which costs up to $7,000.00. as hideous as this sounds, there more than likely is a very small factor or part that is causing the entire system to fail. bmw needs to address this immediately. *tr
Complaint filed: 2019-01-22
Components: STRUCTURE
tl* the contact owns a 1997 chevrolet s10. the contact stated that the vehicle experienced a flat tire. the contact was unable to release the spare tire from underneath the vehicle. the contact indicated that the spare tire hoist assembly retainer had malfunctioned. the cause of the failure was not determined. the local dealer was not notified. the manufacturer was notified, but no solution was offered. the failure mileage was 130,000.
Complaint filed: 2022-04-04
Components: ENGINE AND ENGINE COOLING
the contact owns a 2002 honda odyssey. the contact stated that while starting the vehicle, there was an abnormal sound coming from the engine. the emission switch, check engine, and air bag sensor lights were illuminated. the vehicle was diagnosed by an independent mechanic. the vehicle had not been repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 176,000.
Complaint filed: 2016-01-15
Components: SERVICE BRAKES
tl* the contact owns a 2002 chrysler voyager. the contact stated that the vehicle's brake seal fractured and caused the brakes not to work properly. the vehicle was taken to a dealer to be diagnosed and repaired. the manufacturer was not made aware of the issue. the failure mileage was 153,000.
Complaint filed: 2014-07-16
Components: SERVICE BRAKES
even after the recall was performed for the low speed abs activation the abs is activating again. this time causing me to run into a concrete wall. i contacted the dealer and they said the recall was done back in 2009. obviously that did not fix the problems. *tr
Complaint filed: 2021-09-02
Components: SERVICE BRAKES, HYDRAULIC
the contact's wife owns a 1999 chevrolet tahoe. the contact stated while driving at a low rate of speed, an abnormal, grinding noise began to emit from the brake pedal upon depression without warning. the contact had to pump the brake pedal as the pedal depressed to the floorboard before coming to a complete stop. the contact then took the vehicle to an independent mechanic who informed him that the failure was a known issue with this model vehicle. the mechanic informed him that the vehicle might be under recall. the contact then called a local dealer where he was informed that there were no recalls on the vehicle. the manufacturer had yet to be notified of the failure. the vehicle had yet to be repaired. the failure mileage was approximately 275,000.
Complaint filed: 2018-09-26
Components: ELECTRICAL SYSTEM
door remote will not open door - defective actuators
Complaint filed: 2016-03-09
Components: EXTERIOR LIGHTING
we've noticed this problem only a few times in the car since we've owned it. that's been about 3 years. we seldom drive at night but whenever we have it's always been an issue. usually just the left goes out and resetting the lights brought it back on. this past week the same thing started to happen and resetting it worked a few times but then both headlights went out and resetting the switch did nothing. thankfully dawn was on the way and with the fog lights on we just kept going. once i felt comfortable turning the lights off completely and after waiting 3-5 minutes with the switch off i tried the lights and they came back on. there is definitely a problem with something; maybe an overheat issue with the bulbs, wiring or control box. this is a huge deal. if we'd been driving into the darkness instead of dawn could easily have had an accident.
Complaint filed: 2016-02-04
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v312000 (air bags); however, the part for the recall was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced any failures. the manufacturer was made aware of the issue. vin tool confirms parts not available.
Complaint filed: 2014-05-07
Components: UNKNOWN OR OTHER
while excelerating gas to go around a curvey road for several miles on country road my power steering light dinged then all power shut off and my car would not make the turns this was reported in several diffrenent events to gmc dealer ship in parkersburg wv. but nothing was ever done. then while driving at a consistant speed of 35 mpr on straight stretch my car shuts off while driving in town without any warrning. i have been so scared to drive my malibu that iv hardly put any miles on my car since 2006. every time i tryed to get the dealership to find out what was happing to my car they would say it was my tieres or something like this whitch my tieres were new. all i got was sum excuse as to what could be going on i replaced my steering shaft three times and it never stoped my car from doing this . i have all my files in the system at gmc dealership in parkersburg wv. and two other shops as well. my car scares me bad but i finally payed it off and cant efford to get another at this time. please fix this my malibu maxx ; while driving on highway my car started exceleraing in speed after i took my foot off the gas the pedle seemed to be push down on its own it was stuck my foot was not in any contact with the gas pedle when this acured. this acured about june 2013 i parked my car after this and have refuesed to drive it untill resently because ive had no choice but to drive it and at first the car seemed fine untill the past few weeks its starting to act up again. im real scared to drive my car and have no other means of transportation to get my children to and from . please help before something else happens. i contact the gmc dealership but they cant explain whats happening. ""help""
Complaint filed: 2014-07-23
Components: STRUCTURE
i was driving through a enter section and i hit a slight bump and it broke my sub frame. when i went to look at it the whole right side of the sub frame was rusted out. *tr
Complaint filed: 2018-01-19
Components: STRUCTURE
tl* the contact owns a 2001 ford ranger. upon inspection, the contact was informed that the vehicle frame experienced severe corrosion. as a result, the vehicle was no longer operable. the dealer was not contacted and the manufacturer was not notified. the failure mileage was approximately 82,000. *tt *tr
Complaint filed: 2021-08-02
Components: SERVICE BRAKES
the contact owns a 2004 nissan titan. the contact stated that while operating the vehicle and depressing the brake pedal, the pedal travel distance was extended, and the vehicle would not immediately stop. after turning off and restarting the vehicle, the vehicle operated as designed. the vehicle was taken to the local dealer who was unable to duplicate the failure. no service was performed. the failure persisted. the manufacturer was not notified of the failure. the failure mileage was 90,000.
Complaint filed: 2014-09-30
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 cadillac deville. the contact stated that nhtsa campaign number: 14v355000 (electrical system) exceeded a reasonable amount of time for the recall repair. the manufacturer was informed of the issue and did not have an estimated date for the part availability. the vehicle was not repaired. the contact did not experience a failure. djr
Complaint filed: 2016-10-06
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 honda odyssey. the contact received notification of nhtsa campaign numbers: 16v344000 (air bags) and 15v045000 (air bags); however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2016-07-01
Components: SERVICE BRAKES
sbc brake unit which control the brakes just failed when driving on highway,very limited braking,very scary when you are driving 70mph. i have read that this is major issue with mercedes benz ,some kind of penalty should be assessed to them because this is a dangerous situation. it just cost me 2380.73 to get my car fixed and i understand this is a problem that will keep happening over and over again. hopefully it's a situation that the ntsb can look into about this defected unit from mercedes benz. thank you.
Complaint filed: 2014-08-20
Components: ELECTRICAL SYSTEM
while returning from taking my husband to have a surgical procedure on i-75. i noticed that the instrument cluster component instantly went black. i came close to being involved in a car accident. i was unable to see any important information such as speed and gasoline level on vehicle. i called my mechanic who is mercedes certified and he informed me of the recall on the instrument cluster component. i asked if he could repair the cluster. he explained that it was nothing he could do, it would have to be towed to the mercedes benz dealership cause of the risk of driving. i called the nearest dealership in macon, ga and was quoted a price of $1,312.00 for the repair. when i inquired about the recall i was told that it expired four years ago. i took it upon my self to look into the recall and discovered that the recall came out in november 2005 and then expired february 2006. which in other words was not good for the owners. if the recall was a safety issue, then why was there a expiration date? it shouldn't matter the time frame when the owner comes in to have it replaced. the point is that you issued a recall and for the integrity and utmost safety of your consumer and their family which consist of small children. we chose your vehicle for that reason" safety". when i wanted to purchase a vehicle for "my family" i chose mercedes benz. but now you tell me you have a recall on this vehicle and refuse to repair it at no cost to the consumer. the point is that you new of the recall that's why it was issued and only allowed four months for repairs. what if there was accidents or people being killed. you would have to write a huge check for law suites. so to me why go through that when you can replace a part for a little to nothing than lives that are irreplacable.the company stands to profit millions if we pay for"their recall!" all i'm asking is to keep my family safe! *tr
Complaint filed: 2022-08-09
Components: AIR BAGS
the contact's son owned a 2002 nissan pathfinder. the contact stated that she received notification of nhtsa recall campaigns and flyers and requested to be removed from the recall distribution list. the contact stated that the vehicle was sold. the local dealer and manufacturer were not contacted. the vin was not available.
Complaint filed: 2016-11-09
Components: STRUCTURE
cpsc: 2002 toyota tacoma: consumer stated the vehicle has a rusted body frame, and it is unsafe to drive. *ss
Complaint filed: 2014-10-21
Components: FUEL/PROPULSION SYSTEM
the fuel pressure regulator in the engine compartment developed a severe leak. the leak caused fuel to be released in large quantities directly into the upper intake manifold and out the throttle body. fuel continued to flow out into the air cleaner housing and eventually the engine compartment and onto the ground. several gallons of fuel were discharged in this fashion. the vehicle was running poorly but gave no indication that there was a leak until the air clean was opened. the part that failed was a standard motor products part number pr216t purchased from rockauto.com on 5/15/2013 and installed shortly thereafter. vehicle mileage at installation was approximately 131000. the part failed on 10/20/2014 at vehicle mileage148243 miles. the part was installed to correct a similar situation involving a much less severe leak in an older part. the fuel leakage with the older part did not escape the upper intake manifold. age and origin of the older part are not known. the older part may have been original to the vehicle. given the significant quantity of fuel discharged and the repeated nature of the failure, i feel an investigation is warranted. *tr
Complaint filed: 2019-06-24
Components: STRUCTURE
frame has rust holes, per toyota mechanics, my frame continue to rust out cannot pull a trailer with bad frame. toyota will not honor their work. i am a loyal toyota customer and has a lot of work done by toyota dealer. i need my frame repaired to continue using my truck.
Complaint filed: 2016-02-01
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 dodge ram 1500. the contact received a notification of nhtsa campaign number: 15v312000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. the vin tool conforms parts not available.
Complaint filed: 2014-10-15
Components: EXTERIOR LIGHTING,STRUCTURE
tl* the contact owns 2001 chevrolet blazer. the contact stated that the actuator for the tailgate malfunctioned, preventing the tailgate from opening properly. the contact mentioned that due to the failure, the blinker and brake light bulbs were unable to be replaced when faulty. the vehicle was taken to the dealer where the technician replaced the rear window, actuator and the brake light bulbs. the vehicle was repaired. however, the failure recurred. the vehicle was taken back to the dealer who then replaced the rear glass and actuator again. the manufacturer was notified of the failure and they informed the contact that the failure was not a safety defect although the brake lights needed to be replaced. the approximate failure mileage was 50,000.
Complaint filed: 2014-09-30
Components: SUSPENSION,POWER TRAIN,STRUCTURE
my daughter was driving home from school and the strut/axle broke and caused her to skid off the rode, luckily she was not injured and was able to come to a stop in an empty lot. the tire was ruined and the fender was also damaged. we were able to get this fixed at the repair shop, for just under $500, however now the vehicle will not pass inspection due to the subframe being deteriorated. upon researching the cost to replace this, i found that the vehicle has had several recalls, and wow both of these were on the list. my concern is that the vehicle is 2003 and we are not the original owners. i am concerned now that the other recalls may also affect their vehicle. the safety of my daughter and grandson is top priority. what can you help me with. can we still use the recall to have the vehicle repaired? *tr
Complaint filed: 2014-05-04
Components: STRUCTURE
chrome on interior door handles peels and creates laceration hazard. the manufacturer issued a recall to replace affected handles because of a stated laceration hazard. the dealer replaced handles under the recall. however, the replacement handles are not an improved product and the chrome peels like the originals. the dealer only allows one replacement under the recall, which creates a continuing hazard to the owner and passengers. *tr
Complaint filed: 2016-01-26
Components: ENGINE
i was attempting to brake at 60mph. as the vehicle slowed it suddenly accelerated despite my applying the brakes as hard as i could. finally, i was able to stop by shifting into neutral while still braking hard. i stopped just inches from the stopped vehicle in front of me. this was a harrowing few moments and if i had been unable to stop or slowdown the result could have been tragic. my guess is that this is an issue with some sort of electronic accelerator assist or some computer problem which has to do with engine speed or braking.
Complaint filed: 2014-04-14
Components: FUEL/PROPULSION SYSTEM
tl* the contact owns a 2002 jeep liberty. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number:13v252000, fuel system, gasoline , structure. the contact stated that he was made aware that parts were not available as a result repairs were unable to be performed for the recall. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. there are no failures at this time.
Complaint filed: 2016-01-21
Components: AIR BAGS
tl* the contact owns a 2003 toyota avalon. the contact received notification of nhtsa campaign number: 15v043000 (air bags) however, the parts were unavailable to perform the repairs. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2022-04-05
Components: AIR BAGS
unknown srs alarm appears, dealer confirmed 1-1, 1-2 error code meaning driver airbag issue. nhtsa campaign id: 20v026000 recall date: 2020-01-21 mentioned active airbag recall for 2000 honda civic. tried looking on nhtsa site and honda site for free repair but nothing showed up. i am concerned that the driver airbag is not safe.
Complaint filed: 2018-10-18
Components: STRUCTURE
tl* the contact owns a 2003 toyota tacoma. while the vehicle was undergoing routine service by an independent mechanic, the technician noticed that the frame was fractured and needed to be repaired. the vehicle was not repaired. the dealer and manufacturer were not notified of the failure. the approximate failure mileage was 110,000.
Complaint filed: 2015-10-21
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 mercedes benz s430. while attempting to turn the key to the on position, the instrument panel became inoperable. the vehicle was towed to a dealer where it was diagnosed that the instrument cluster failed and needed to be replaced. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 06v028000 (interior lighting). the manufacturer was notified of the failure. the failure mileage was approximately 81,563.
Complaint filed: 2016-01-11
Components: AIR BAGS
i received a second recall notice from honda last march stating that the second part for airbag recall would be ready in summer 2015. i called a dealer a few times to see the part was available. they said that it was not available. it is almost a year since honday notified me of the recall. i cannot believe why the part is not available by now.
Complaint filed: 2019-04-01
Components: STRUCTURE
vehicle frame has corroded, fractured especially on passenger rear of vehicle. many holes along frame. was hearing loud thunking in rear of vehicle took it in for a visual inspection and found the issue.
Complaint filed: 2016-05-05
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 buick rendezvous. while driving any speed, the fuel gauge failed to provide an accurate reading. the vehicle was not diagnosed nor repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 191,186.