vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2014-04-28
Components: SUSPENSION
i was driving on the highway and the car started rocking violently back and forth.i applied on the brakes gently and the car started to slow down but would not stop shaking, almost causing the vehicle to flip over on its side. as this was happening my head was smashed against the side window multiple times, causing a concussion and cuts to my head and body. i was wearing my seatbelt at the time of the incident.when i came to a stop after nearly being hit by on coming cars i managed to pull the car over to the shoulder, while hitting the guard rail as i came to a stop. after i gathered my thoughts and when it was safe, i got out of the car to see what had happened and the rear control arm became completely severed from the frame due to excessive amounts of rust on the frame. i looked on the internet for similar issues and found that the toyota tundra, toyota sequoia, and various other toyota vehicles manufactured in the same year that share the same frame as my car had been recalled by toyota due to excessive rust on the frame that could potentially fail and cause serious injury or death. i called toyota explain the problem and they stated they could do nothing about it because my particular vehicle was not recalled. since my car shares the same frame as the other toyota vehicles that were recalled wit the same frame as mine and it's failure has caused myself physical harm and the potential for others to occur. furthermore,since the car is now undrivable and unsafe without the frame replacement that it needs from toyota, i feel that the toyota 4runner should be included in the same recall because the same threats human life are currently present to others and the defective design is known by toyota and they refuse to acknowledge it. *js
Complaint filed: 2019-07-16
Components: AIR BAGS
tl* the contact owned a 2001 chrysler pt cruiser. the contact stated that while slowing down to make a right turn, the vehicle was struck in the rear by another vehicle. the vehicle went airborne, was turned around 180 degrees and then struck again in the front of the vehicle. the air bags failed to deploy. a police report was filed. the contact sustained whiplash and several bruises and contusions and sore ribs. the vehicle was towed to the towing facility. the vehicle was not diagnosed. the vehicle was not repaired. neither a dealer nor the manufacturer were contacted. the approximate failure mileage was 171,000. the vehicle was destroyed. *as *tr
Complaint filed: 2015-12-05
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
the ignition keeps locking out the cars ability to start. on numerous occasions this vehicle would not start after entering the vehicle. the lights would come on and when the key is rotated to the start position nothing would happen. upon waiting for 10 to 20 minutes this vehicle will then restart. when taken to the garage to have maintenance done this vehicle never failed for them on twenty times of starting in a row. took the car home and it sat and now it failed again. my daughter is about to be dismissed from her current job because of this constant failure to start. lately, the time has grown. my daughter took a video of the incident and have taken it back to the dealer and they are not able to duplicate the problem. they said they had to jump it to start it and when questioned about it they stated it took them 10 to 15 minutes to gather all the equipment to get it to start. the problem would have resolved itself in that time. this is now becoming life threating as the vehicle stalls in traffic and an accident could happen. no codes are showing for this according to the dealer. this has been going on for approximately 5 months now and getting worse. in my opinion it is something to do with the ignition or security system. i hope nothing serious happens while my daughter is driving. this is the only vehicle she has for transportation. i am submitting this on her behalf.
Complaint filed: 2016-05-11
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 bmw 330ci. the contact received notification of nhtsa campaign number: 15v318000 (air bags) and stated that the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2015-05-18
Components: AIR BAGS
i have been sent two letters from toyota stating that i have a defective airbag and not to let anyone sit in the front passenger's seat. i have been waiting months for this to be corrected. when i call the toyota dealerships they tell me that they have yet to receive the replacement parts. this is a ticking bomb ready to explode and toyota is not resolving the issue in a timely manner. i hope you can help pressure them to speed up production on these replacement airbags before a serious injury occurs. many thanks in advance for any assistance you can provide me in the issue.
Complaint filed: 2014-01-18
Components: STRUCTURE
the car leaks water inside the drivers side front weather running or not the carpet it moldy and the car is not drivable in any wet condition. *tr
Complaint filed: 2017-02-21
Components: STRUCTURE
tl* the contact owns a 1997 toyota tacoma. the contact stated that the vehicle structure was corroded. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage and vin were unknown.
Complaint filed: 2015-01-24
Components: SERVICE BRAKES
i have random occurrences of the abs and brake lights turning on my 2003 ford windstar since i purchased it around 2009. they are often off when i first start the car, but then turn on while i am driving. the two lights always turn on simultaneously. though only the abs is disabled when this problem occurs, it turns on the brake light and hence masks any other brake problems that may occur. i recently (october 2014) had a leak in the brake system and it almost went unnoticed because it was being masked by the abs problem. because the cost of the repair is very high (1/3 of the cost of the vehicle), and based on reports on the internet, there are probably many people accustomed to driving around with brake lights on because of this problem. if the problem only turned on the abs light it would be significantly less dangerous. also, given how many people are experiencing this problem, it would appear to be a defect in the design of the abs module. back in 2011, my mechanic told me "pulled 8 abs codes dealing with a possible faulty abs control unit." unfortunately he did not record what the codes were. *tr
Complaint filed: 2016-07-07
Components: SERVICE BRAKES
brake lines rusted and blew out just as i pulled in to driveway,(thank goodness ) as we were just driving down a major downhill grade in a very busy shopping district where we would not have been able to avoid an accident.
Complaint filed: 2015-02-13
Components: ELECTRICAL SYSTEM
the ignition switch replaced under recall 14063 on july 15, 2014 failed on jan 31, 2015 by jamming in the off position. car was towed to a gm authorized saturn service center where the ignition lock and cylinder were replaced on feb 2, 2015. dealer stated that the recall ignition switch installed in july did not have a warranty and charged $275.83 for the service. *tr
Complaint filed: 2014-01-21
Components: AIR BAGS
tl* the contact owns a 2003 gmc envoy. the contact stated that while driving at various speeds, the contact was involved in a crash. the vehicle traveled down an embankment and crashed into a tree. the air bags failed to deploy and the contact sustained injuries to the arms. a police report was filed. the vehicle was destroyed. the vin was not available. the approximate failure and current mileage was 100,000. *tr
Complaint filed: 2016-09-26
Components: AIR BAGS
tl* the contact owns a 2005 buick lacrosse. the contact stated that the air bag warning indicator illuminated. the vehicle was taken to the dealer for diagnostic testing, but a fault code could not be retrieved. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 70,000.
Complaint filed: 2016-08-22
Components: STRUCTURE
tl* the contact owns a 2000 toyota 4runner. the contact stated that the frame of the vehicle was curroded. the vehicle was not diagnosed nor repaired. the manufacturer was notified of the defect and determined that the vehicle had too many miles and age; therefore, no assistance was provided. the failure mileage was approximately 273,454.
Complaint filed: 2017-10-06
Components: STRUCTURE
the dash pad has suddenly developed a large crack across the top. i'm concerned that should my airbag deploy, this piece will shatter and cause the airbag to deflate prematurely, or cause injury from plastic shards. this occured while the vehicle was stationary, and unoccupied.
Complaint filed: 2014-07-14
Components: SERVICE BRAKES
backing my truck down a boat launch to put a pwc in. as i applied the brake at the bottom of the ramp, the pedal went to the floor, losing all brakes. since i was close to the water, by the time i got it into forward, it was already over the edge of the ramp into the water. submerged up to the bottom of the roof. a total loss. *tr
Complaint filed: 2017-06-11
Components: ELECTRICAL SYSTEM
i had my starter replaced breaks and relay and it still having problems with the electrical system i cannot even turn on my headlights
Complaint filed: 2014-11-17
Components: SERVICE BRAKES
total brake failure, no brakes. steel brake line rusted through on frame rail near gas tank causing fluid container to empty completely. no advanced warning lamp or indication of failure. to replace the line, the fuel tank must be removed. dealer charge $800.00 and up. *tr
Complaint filed: 2014-02-11
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 dodge ram 2500. the contact stated that all the gauges in the vehicle failed and all the warning lights illuminated on the instrument panel. the contact mentioned that the windshield wipers also failed. the failure would recur intermittently. the vehicle was taken to a dealer where the failure was unable to be replicated. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 166,000 and the current mileage was 180,000. updated 04/22/14*lj updated 04/23/14
Complaint filed: 2014-03-18
Components: ELECTRICAL SYSTEM
i purchased a honda accord ex about 30 days ago, used, of course. the ignition switch is locking. i can turn the car off but it takes me about 10 min to wiggle the key out. i have to turn car on or halfway on and off in hopes of getting the key out. the gear shift indicator on the dashboard reads as though the car is in park and drive at the same time. honda doesn't have a recall for this but per my research it happens to a lot of people and has to be more than a user error. i may have to pay allthis money to get something fixed that is faulty in the car and should be replaced as the key should be able to come out with no issue. *tr
Complaint filed: 2015-01-27
Components: AIR BAGS
i believed my airbag was fixed. i took my toyota corolla in to the dealership in november. they advised me they could fix my airbag. they called me to pick it up and stated it was fixed. however i got a new safety recall in the mail saying my corolla has a airbag recall. i called the toyota company as stated on the form and the customer service lady stated that there is another recall and the first fix was not a fix. i do not understand. have i been driving around in my car with the passenger seat airbag not fixed when i was told it was fixed. this is not safe. that means for 3 months i have been driving around with an unsafe airbag that could kill me or my passenger. toyota is saying that they have no parts and no fix at this time. but legally they are to notify me. this is very stressful and just plain wrong. it's not safe and they are putting my life and family in jeopardy. i do not believe they are taking this seriously or working fast enough with a solution. she kept telling me that they are most concerned with the gulf states. well i live a hour and a half from the gulf. secondly the test results show they are not sure if humidity plays a part in the airbag issue. i believe toyota should be offering a safe solution to the problem or offering us rental cars. *tr
Complaint filed: 2015-03-26
Components: SERVICE BRAKES
the braking system has always had a problem "skipping" even after multiple repairs - replacing brakes, rotors, brake booster, master cylinder, hubs and wheel bearings. if i have to come to a "short stop" the truck skips like it tries to stop, lets go, then tries to stop again. it happens about 3-4 times before it actually comes to a complete stop! i think it is related to the durango's. i had another model years ago (1999) and the same thing happened. i didn't realize until having the same trouble with the 2002 model it was probably related to the model of the vehicle or maybe dodge in general. i was actually in 2 very minor accidents due to this. once in each vehicle. after the last round of repairs all seemed great, but it just never lasts! *tr
Complaint filed: 2018-05-01
Components: STEERING,VEHICLE SPEED CONTROL,ENGINE
linkage in steering column will remain in 2nd gear when i have put it in drive. it has been in mechanics twice. twice into mechanics regarding antifreeze spilling inside the cab of truck. repair was on water pump both times. still having problems with both concerns. resulting in health issues being at risk linkage while in motion on highway. antifreeze spewing inside cab of truck on windshield, carpet and mats, also center of cab near 4 wheel gear shifter.occurs when stationary or when driving.
Complaint filed: 2019-08-15
Components: SUSPENSION,STRUCTURE,UNKNOWN OR OTHER
toyota rust issue on my 2001 toyota sequoia r5. my vehicle was originally used to transport children to and from practices and games twice a week. this past summer, i started driving it daily. i took my vehicle in for service because i kept hearing a knocking and my engine light was on. after taking it to the mechanic, we discovered it was an o2 sensor causing the engine light on, but also noticed extreme rust on the entire frame. the mechanic determined the vehicle was unsafe and recommended the entire frame be replaced as that knocking would cause the front half of the vehicle to separate from the back half and cause a serious issue. after talking to toyota body shop, service department and a mechanic, i learned of a campaign that toyota had issued. toyota issued the campaign due to severe rust of its toyota tundra but failed to offer the same coverage for toyota sequoia issued for 2001. the campaign that was issued was for 2005-2008 sequoia, however my toyota was made in 2001. currently, my vehicle which transports my family, including young children has to sit until i can find $15,000-$17,500 to have it fixed by a toyota dealership. at this point, i can not afford this, especially for a vehicle i purchased used last year. my mechanic and toyota has deemed this vehicle unsafe. i'm requesting to have toyota replace and fix the entire frame or buy the vehicle back from me so that i can purchase another vehicle that's safe, reliable and specious for my family. i would hope to have this issue expedited so i can continue transporting my family safely.
Complaint filed: 2017-10-23
Components: FUEL/PROPULSION SYSTEM
2001 town and country limited 3.8 liter engine . **fuel filler neck rust corrosion and failure**. getting check engine light obd2 code p455 . replaced fuel filler cap but did not fix problem . noticed rust corrosion and failure at plastic to metal seem on fuel neck fill area. this is causing fuel vapor smell also **dangerous! should be a recall and reimbursed for fuel neck replacement cost and service mopar fuel neck pn 4809624ag
Complaint filed: 2014-11-09
Components: STRUCTURE
above the dashboard digitizer on plastic cover - huge crack !!!! spits the plastic cover for two separate pieces . no car crash during this incidence, this car has never been in an accident before. november 9th morning went to the car to get in and notice the crack suddenly happen. the crack is noticeable and dangers, starts at the glass until through the odometer. *tr
Complaint filed: 2015-04-22
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 oldsmobile intrigue. while driving at a low speed, the engine stalled without warning and would not restart. the vehicle was towed to the contact's residence. the vehicle was taken to the dealer to be serviced under nhtsa campaign number: 14v400000 (electrical system). after the vehicle was serviced, the vehicle failed to start. the manufacturer was not notified of the failure. the approximate failure mileage was 140,000.
Complaint filed: 2016-06-01
Components: AIR BAGS
tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2019-07-29
Components: STRUCTURE
tl* the contact owns a 2004 ford f-150. while the vehicle was undergoing routine maintenance, the independent mechanic discovered that the frame and chassis of the vehicle were rusted and corroded. flagship ford (850 fern dr, baldwin, wi) and the manufacturer were notified of the failure. the vehicle was not diagnosed or repaired. the failure mileage was 138,000.
Complaint filed: 2014-10-06
Components: STRUCTURE
severe rust perforation occurring in frame of vehicle ( 1993 toyota pick-up) toyota customer service informed me nothing could be done for this year of vehicle.( complaint ref. no. [xxx] filed with toyota customer service on 1/21/10 ) -program is in place for 1995 - 2005 trucks with same problem. just wanted to inform the nhtsa that earlier model trucks are experiencing the same issues. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2016-02-27
Components: FUEL/PROPULSION SYSTEM
fuel is leaking out the top of tank somewhere. can't see exactly whee while running. doesn't run out when vehicle if not running.
Complaint filed: 2017-03-23
Components: VEHICLE SPEED CONTROL
i was driving to the store one day and i pulled into a stall and tryd to shift into park when it was locked in gear i then pulled the e brake pulled the shifter back and forth with pressure while applying the brakes and shifted to 1st gear and then to park i assumed it was in park i releaseed the e brake and released brakes and continued to accelerate forward in park
Complaint filed: 2020-03-17
Components: AIR BAGS
tl* takata recall. the contact owns a 2001 honda odyssey. the contact received notification of nhtsa campaign number: 20v027000 (air bags) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. o' daniel honda of omaha located at (123 beverly dr, omaha, ne 68114, (402) 393-7801), and the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. *bf*jb
Complaint filed: 2014-12-18
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 saturn ion. the contact stated that the vehicle failed to shut off. the contact mentioned that the failure occurred after the vehicle was serviced under nhtsa campaign number: 14e021000 (electrical system). the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was unknown.
Complaint filed: 2015-01-01
Components: SERVICE BRAKES
while braking hard for an animal in the roadway, the brake system failed. the brake pedal, when applied suddenly and hard, went to the floor. the brakes were ineffective at stopping the vehicle. the animal was struck. an inspection revealed that the front to rear brake line had rusted and burst. further inspection revealed very rusty brake lines which appear ready to fail in many locations. *js
Complaint filed: 2016-03-05
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
in the morning, on january 27, i had my 2 year old and 4 year old in the vehicle and i was driving my son to school. less than a mile from home, going between 30-35mph, i tapped the brakes as i approached a bend in the road and after a brief initial pause (as you would expect), the car suddenly started rapidly accelerating - i started pressing the brakes to no avail - vehicle did not slow down - at this point i was in the curve and was unable to keep the vehicle on the road. i hit a small tree and continued careening out of control until i crashed in a ditch, hitting a wood hydro pole (thankfully not concrete) - both airbags deployed - i suffered a broken ankle, bruised ribs and seat belt abrasions - my 2 year old required stitches on her eye lid and eyebrow due to impact with her cup that she was holding at the time (we're lucky her sight wasn't affected). my son suffered no physical injuries but 1 month later is still talking about it. vehicle was a complete write off. had approximately 161,000 miles at time of incident. cruise control was likely on but wasn't in use. similar issue happened on 2 previous occasions. 1st at least 8 months ago and then again about 3 weeks before accident (was going to address with dealer at next oil change) but on two prior occurrences surge occurred when brakes were tapped to disengage cruise control - same pause/surge but not nearly as intense and stopped immediately when brakes were pressed again. after the accident i noted that there are several reports of the same thing happening to other people. no idea how fast it was going when it crashed but it "felt" like at least 50mph. this is terrifying when it happens, i don't want to see this happen to anyone else. i shudder to think what would have happened if this had occurred at an intersection or on the expressway - we might not be here. also mailing letter to manufacturer.
Complaint filed: 2014-06-18
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
my gas gauge doesn't work and the only time it does is when the needle floats back and forth between e and f. i'm not sure why this is but when i research about it there are many of complaints regarding the same issue. i would just like to know if the reason is a faulty gm part or if this happens all the time. *tr
Complaint filed: 2014-03-11
Components: SERVICE BRAKES
brake pedal went to within 1/2 inch of floor brakes caught at last minute avoiding a rear end crash into car sitting at traffic light. inspection revealed all steel brake lines are severely corroded and leaking. all braking was lost with several brief pumps on the brake pedal. notice low mileage. all brake rotors wee warped and had to be replaced at 13,000 miles and 4 years of serviced. brake system is junk and gm needs to replace at their cost. unconscionable that gm has not been called to task for this unsafe break design. *tr
Complaint filed: 2014-02-06
Components: SERVICE BRAKES
while driving on local road brakes failed, had to downshift and use emergency brake to stop truck. i found out after investigating, that the brake lines had rusted so badly that the hydraulic pressure blew out the brakeline to the front driverside wheel. turns out that this is a common problem on chevy trucks and there has not been a recall yet !!! does someone have to get hurt or die before this design flaw gets recalled? the brake system is a major safety component of any vehicle, why is the nhtsa not acting on this? the entire brake line system needs replaced before the truck can be driven again. *tr
Complaint filed: 2018-07-03
Components: SERVICE BRAKES
abs brake actuator assembly has failed. i'm getting the red brake light with the loud constant beeping tone in car. the rear brakes are only being activated and i can barely stop.
Complaint filed: 2015-04-28
Components: AIR BAGS
on 2/14/2015 i took my honda crv to my local honda dealership to repair the front airbag inflator. i was told the replacement parts were not available at that time and i would be notified as soon as they were received at the dealership. i have made several calls to the dealership and these parts are still unavailable with no known availability date. i no longer feel comfortable driving my crv realizing that a serious accident could occur at any time. the information i would request from honda is: what is the timeline for replacement of the airbag inflators ( it now appears that the drivers side is also involved) and if this is excessive what would be the interim solution. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2015-04-13
Components: SUSPENSION
tl* the contact owns a 2004 ford escape. while driving at an unknown speed, a rattling noise was heard near the rear of the vehicle. the vehicle was taken to a dealer. the technician diagnosed that the rear wheel on the passenger side was rusted around the shocks and control arms. the contact was made aware of nhtsa campaign number: 14v165000 (structure). the vehicle was not repaired. the failure mileage was 90,000. updated 7/7/15*cn updated 10/05/2017*cn
Complaint filed: 2014-08-18
Components: SERVICE BRAKES
on saturday, august 11, 2012 i experienced a brake failure. after looking underneath my 2004 chevy silverado 2500hd brake fluid was dripping from a rusty brake line below the driver seat area. it appeared i lost the rear brakes so i was able to get the truck to the chevy dealership the following monday august 13, 2012. this truck only had 49,364 miles on it and was approximately 8 years old. the chevy dealer later called me with the bad news that all of the brake lines were bad and needed replaced. they also discovered the fuel lines were rusty and needed replaced too. they later notified me the calipers were rusty as they could not bleed the brakes properly so these also had to be replaced. the total of this august 21, 2012 invoice was $2,772.28 and this was with a 10% discount. please note the rear brakes were just replaced 1207 miles earlier on april 30, 2012 for my required state vehicle inspection. during this state inspection (mileage 48,157) in april 2012 they also had to replace a speed sensor as the truck was going into abs at low speeds. the invoice states this sensor ?came apart? and they also had to clean the other one. there is was no indication of rusty brake lines or fuel lines brought to my attention during the april 2012 state inspection and on august 11, 2012, just over three months later i experienced total rear brake failure. i certainly feel this was a sudden loss and could certainly lead to future collisions, injury or potentially death if something is not done to try to correct this brake line corrosion problem. i am thankful i was not towing a heavy trailer when this occurred and that no one got hurt but it could have been much worse. i?m glad they found the fuel line problem as this could have caused a vehicle fire or a house fire if the truck was parked in the garage if this fuel line corrosion was not corrected. thank you for listening. *tr
Complaint filed: 2017-01-29
Components: AIR BAGS
this recall was done at merced ca. honda company . called me they picked car (tow truck) they 3days later they returned car and said recalls were than i ask for paper work they said don't need it.
Complaint filed: 2014-11-19
Components: SUSPENSION,POWER TRAIN
when getting the left/rear wheel bearing repaired (due to heavy rusting of the differential housing, causing fluid loss), the technician reported extensive frame loss also due to corrosion. affected vehicle (otherwise in good condition) was/had to be junked for safety reasons, thus forcing me to purchase a new vehicle sooner than anticipated. in n.e. (north east) usa, toyota tacomas (frames manufactured in the usa) were recalled for this condition but not toyota 4runners (frames manufactured in japan). both my 4runner corrosion conditions are not unusual in n.e. usa! (photos available upon request). should toyota be allowed to continue doing nothing about this dangerous condition? *tr
Complaint filed: 2015-03-27
Components: STRUCTURE
floorboard in my 2004 nissan maxima is rotted out. passenger side is almost right through. my mechanic said no other cars have this problem. obviously, it is a nissan defect. safety issues aside, nissan should stand by their product. we pay good money and expect to get what we paid for. hold them accountable to fix or reimburse their customers! it is your job and responsibility to protect the consumer. thank you. *tr
Complaint filed: 2014-10-17
Components: SERVICE BRAKES
i had to apply my brakes because of a sudden stop. when i did my abs brakes worked for a second when no more brakes. had to swerve ,to not hit car in front of me. when i stopped i was two feet past that cars right rear fender. when i looked under my truck there was brake fluid leaking from brake line above frame at drivers door. this could have been alot worse. i heard this is no the only time this has happened with this make and model of vehicle. *tr
Complaint filed: 2014-01-28
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign id number: 12v527000 (air bags), he was informed that the parts were not available. the contact felt that since the failure was reported in november 2012, there should have been a remedy available before january 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had experienced the air bag warning light failure as mentioned in the recall. the approximate failure mileage was 199,000 and the current mileage was 203,000. .updated 03-12-14 *bf the vehicle was repaired. updated 03/20/14
Complaint filed: 2014-11-07
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 pontiac grand am. the contact stated while driving 30 mph, the vehicle stalled. the contact was able to restart the engine. the vehicle was taken to an independent mechanic. the technician diagnosed that the ignition switch needed to be replaced. the manufacturer was not notified of the issue. the failure mileage was 9,000.
Complaint filed: 2019-06-01
Components: STRUCTURE
vehicle frame corrosion/rot. bad frame (just like the tacoma i had recalled due to bad frame)
Complaint filed: 2018-05-12
Components: AIR BAGS
my 2005 bmw x5 air bag light is on,
Complaint filed: 2016-12-30
Components: STRUCTURE
tl* the contact owns a 2004 toyota tundra. the contact stated that the vehicle was taken to an independent mechanic for scheduled maintenance. the vehicle could not be repaired because the frame was severely rusted. the contact stated that the vehicle was evaluated by the dealer two and a half years ago where it was diagnosed that the frame was fine. the vehicle was diagnosed a second time and the dealer determined that it was not severe enough for the frame to be replaced. the manufacturer was notified of the failure. the contact was advised by the manufacturer that the recall had expired. the vehicle was not repaired. the approximate failure mileage was 135,000.
Complaint filed: 2019-08-20
Components: SERVICE BRAKES
tl* the contact owns a 2000 chevrolet tahoe. the contact stated that when his daughter drove down hill and the brake pedal was engaged, the brake system failed to engage causing the driver to hit a person that was driving a bicycle. the vehicle went up a hill and the driver proceeded attempting to stop the vehicle but it went up a hill, rolled backwards into bushes, and crashed into a tree where it came to a stop. the police was present and a report was filed; the police report number was not available. the person on the bicycle was taken to the hospital and suffered unknown fractures to the body. the driver did not sustain any injuries. the vehicle was towed to the contacts father residence and he noticed that the brake lines were corroded and brake fluid was on the ground. the vehicle was not taken to the dealer. the manufacturer was called however there was a long wait time and a representative was not available to answer the call promptly. the approximate failure mileage was 166,000. the vin was not available.
Complaint filed: 2014-05-20
Components: ELECTRICAL SYSTEM
instrument panel not working. tachometer get stuck. *tr
Complaint filed: 2014-07-17
Components: STRUCTURE
the rear hatch door cracked and noticed so took to auto body shop and they told us it was a ford defect and if fixed it would crack again due to the make of this car. *tr
Complaint filed: 2015-01-16
Components: STRUCTURE
tl* the contact owns a 2000 honda accord. the contact stated that while driving approximately 20 mph, there was an abnormal noise and the vehicle failed to steer properly. the vehicle was taken to the independent mechanic, who diagnosed that the front passenger's side sub-structure had become rusted and detached from the vehicle. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 200,000.
Complaint filed: 2014-11-24
Components: AIR BAGS
tl* the contact owns a 2003 bmw 325i. the contact received a notification for recall nhtsa campaign id number: 14v428000 (air bags). however, the parts needed for the repairs were unavailable. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2015-12-13
Components: SERVICE BRAKES
when ever i make a slight turn at low speeds,ie. 10 mph or less the abs actuates and the car is unable to stop. this is very prevalent when pulling into a parking spot. i have had firestone auto, parker cadilac, and american tire and auto in my hometown look at this issue and all told me that they could not pull codes. i have been told that if any indicator dash warning light come on then it will trip a code, but this issue does not. this is an ongoing issue with this car.
Complaint filed: 2015-03-18
Components: ELECTRICAL SYSTEM
the micro power module in the trunk was burnt on my 2005 530i, now my idrive / audio / nav and pdc has shut down. car starts and drives normal, except the previously mentioned accessories that no longer work, who know what other damages (if any) resulted from a mpm meltdown. i've read some horror posts of similiar events that caused everything on the vehicle to short out, which meant that basically everything ccc / m-ask / tv module / cd etc. when this happened on my vehicle, the car was actually switched off. it was only when i got back to the car the next morning when i got this strong electrical burn smell from the trunk area. the mpm probably shorted out during the course of the night. luckily the car did not caught on fire, cause it could have then burned down my apartments as well, as the car was parked next to my apartment. from what i could visually access, only the mpm unit burned out completely and melted. i just hope that i knocked the mpm out before it could cause any more damage to the car's other electronics. my car is unfortunately no longer under warranty. the car has already been taken into my local dealership to access the damage and to give me a quote to repair, but they did inform me that it is going to be a costly affair. i find it very interesting that bmw decided to move these modules newer models from the trunk area to the body gateway module which is a much safer environment. makes you think that they realized that there was a defect with the vehicle in placing them there in the first place. don't know if it's safe to drive on the road do to the danger of electrical fire. i also have pictures available. *tr
Complaint filed: 2014-08-07
Components: FUEL SYSTEM, GASOLINE
rubber fuel vapor hose between fuel vapor purge valve and charcoal canister can't be repaired because ford has made part obsolete. this hose is not a normal off the shelf bulk hose. it is rubber performed with a different inside diameter on both ends. ford won't even give me part number! three parts vendors were recommended to maybe find part. the vendors all want part number though-so that doesn't help me. the vehicle constantly leaks gasoline fumes. i'm not expecting ford to fix it because of age of truck. something ought to done by ford to make part available to consumer. this is a serious safety issue. truck could easily catch on fire! *tr
Complaint filed: 2014-10-31
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 jeep grand cherokee. the contact stated that while driving at various speeds, the vehicle stalled without warning. the vehicle was able to restart. the vehicle was taken to an independent mechanic. the technician diagnosed that the input and output sensor needed to be replaced. the vehicle was repaired but the failure persisted. the manufacturer was not notified of the failure. the approximate failure mileage was 128,000.
Complaint filed: 2019-12-11
Components: STRUCTURE
frame has rusted due to ac drain hole from the evaporator. due to water dripping on the frame, frame has a break causing it to hit the body everytime you hit a bump and the sway bar is connected to the part of the frame that has broke.
Complaint filed: 2014-12-05
Components: AIR BAGS
tl* the contact owns a 2001 honda accord. the contact stated that the supplemental restraint system (srs) warning light continuously illuminated. the failure recurred multiple times. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 166,097.
Complaint filed: 2014-03-25
Components: AIR BAGS
2003 jeep grand cherokee. consumer writes in regards to occupant restraint control module filter circuit recall notice. *smd the consumer no longer owns the vehicle, because his daughter was involved in an accident and the vehicle was totaled and destroyed by his insurance company. the consumer believed the death of his daughter was possibly due to a faulty vehicle. *jb
Complaint filed: 2016-11-03
Components: SERVICE BRAKES
repeated parking/emergency brake system failures. the vehicle fails commonwealth of virginia safety inspections at least every other year. repairs end up costing around $800. this is a common feature in most cars and trucks. the internet is filled with complains regarding the chevy avalanche. why was a recall never issued for the automatic transmission models?
Complaint filed: 2020-10-19
Components: STRUCTURE
the subframe is rusted through. it was garage kept and doesn't even have 150,000 miles on it.
Complaint filed: 2014-03-12
Components: AIR BAGS
this was a honda recall for driver side airbag inflator kit .no charge to me the owner. another honda recall for the passenger airbag inflator kit was done on july 31 2013 again no charge to me the owner.spring of 2008 i received a warranty extension for the occupant position detection system extending the warranty for 10 years.or 150000 miles.i have less than 35000 miles on car.my srs lite went on in early feb 2014 so i made an appointment with holman honda.they told me it was out of warranty. the charge to check would be $60 and i would have to pay for repairs. since this has been a problem for honda i refused to pay.a call to honda of america was fruitless as they said the car was out of warranty.of course this will be my last honda. they did not seem to care. *tr
Complaint filed: 2017-06-18
Components: UNKNOWN OR OTHER
i was rolling my driver's side window up (electric window), it got half way up and it shattered all over me. i was literally picking glass out of my legs from this window
Complaint filed: 2014-01-22
Components: SERVICE BRAKES
riding on freeway abs lights start flashing pull over and try to stop, no power assist brake lever hard and brakes would not stop. found fluid was low on rear and later found abs unit to have leak. contacted bmw was told because bike was out of warranty when told it was a safety issue not a warranty issue they were not interested. *tr
Complaint filed: 2019-04-18
Components: AIR BAGS
tl* the contact owned a 2001 honda civic. the contact stated that the srs indicator illuminated. the vehicle was taken to honda of el cajon (889 amele el cajon, ca 92020, 888-972-8443) several times and they stated that the failure had nothing to do with the air bags or seat belts; therefore, the contact would be charged for the repairs. the vehicle was included in nhtsa campaign number: 19v182000 (air bags). the contact no longer owns the car the vehicle, but recently received another recall notice. the failure mileage was unknown. *tt*jb
Complaint filed: 2014-09-04
Components: AIR BAGS
tl* the contact owns a 2002 jeep liberty. the contact received a notification for recall nhtsa campaign number: 12v527000 (air bags). however, the part needed was unavailable to perform the repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2020-10-09
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 mercedes benz c230. the contact stated he noticed the front driver side head lights was melted. the contact stated he replaced the bulb himself. the vehicle was not diagnosed or repaired as of yet. a dealer was not contacted. the manufacturer had not been informed of failure. the failure mileage was approximately 87,000.
Complaint filed: 2014-05-20
Components: ELECTRICAL SYSTEM
when placed in park then turned off the key wouldn't come out of the ignition, when placed in drive while running the key would come out freely. *tr
Complaint filed: 2017-05-13
Components: SERVICE BRAKES
the brake lines on my 2004 chevrolet silverado are badly corroded and one of them has failed. when this happened, the pedal went to the floor and the truck had no brakes whatsoever. fortunately i was not involved in an accident. i live in kentucky and i have had this truck since new. we receive a minimal amount of bad winter weather here so i find it hard to believe that this was caused by salt. this truck is only 13 years old.
Complaint filed: 2014-06-02
Components: POWER TRAIN
had rear fixed at dealer and it broke again. now the truck has sat since the date of failure, meanwhile im paying on it still. called nissan corp. they said (they were aware of the problems but they were not going to fix it). not a very respectable corp. *tr
Complaint filed: 2014-04-01
Components: SERVICE BRAKES
my wife used my 2500 hd 4wd pickup to go to work during inclement weather. she called me while driving and thought the road was icy because she thought she slid through two busy intersections. i asked her how fast she was driving and she said not real fast but the truck did not stop. i told her to take it easy and approach intersections slowly. she made it to work and home later that night (2nd shift) safely. the next morning i drove the truck to work and promptly drove right through a busy intersection near home with the brake pedal on the floor. wife did not notice pedal since she is only 5'1" and didn't have pedal to floor. luckily there was no traffic early in the morning or results could have been catastrophic. got truck home and did a thorough check of brake system. line from front of master cylinder to abs module on frame rail was rusted through. other lines also looked like they were dug up from davey jones locker at the bottom of the ocean. i've owned this truck from new and have taken great care of it. my 1968 chevelle has better looking original brake line on it. don't know what is going on but this is a serious problem, and not just brake lines from what i have read. gm needs to address this through a recall before someone gets killed, if it didn't happen already. i did call dealer i bought truck from and they acknowledged knowing there is a problem, but offered no assistance other than free quote to repair (with oem steel lines). i bought an aftermarket set of ss lines for the entire truck and have installed both master cylinder lines so far. waiting for warm weather for the rest.hope another doesn't fail in the meantime ! *tr
Complaint filed: 2015-05-04
Components: SERVICE BRAKES
tl* the contact owns a 1997 plymouth breeze. while driving at various speeds, the contact heard a noise coming from rear wheel drum on the passenger side. while attempting to park, smoke emitted from the rear wheel causing a fire. the failure recurred three times. the fire was extinguished by the fire department and no police report was filed.the vehicle was taken to an independent mechanic where it was diagnosed that the brake system needed to be replaced on the rear tire. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 58,000.
Complaint filed: 2016-02-19
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v312000 (air bags). the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2016-06-24
Components: AIR BAGS
tl* the contact owns a 2002 jeep liberty. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part for the recall repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2015-09-01
Components: SERVICE BRAKES
rusted rear tubing along driver side frame ruptured while approaching a red traffic signal at a busy intersection. control of all 4 wheels was lost without warning. all steel tubing is extremely rusted.
Complaint filed: 2018-09-30
Components: STRUCTURE
i took my vehile to ispection the frame has rust perforetion the vehicle is unsafe. that the dealers makers infection also differential housing is rusted badly/scaling.
Complaint filed: 2014-02-26
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 oldsmobile intrigue. the contact stated that while driving 10 mph, the vehicle stalled without warning. the vehicle was taken to the dealer. the technician diagnosed that the ignition switch was defective and needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was repaired. the failure mileage was 49,358 and the current mileage was unknown.
Complaint filed: 2018-11-05
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 pontiac grand am. the contact received a recall notice for nhtsa campaign number: 14v400000 (electrical system). the contact took the vehicle to waldorf chevrolet cadillac (2298 crain hwy, waldorf, md 20601, (301) 645-7000), but they refused to perform the recall repair because the rubber covering on the key was fractured. the manufacturer was not contacted. the failure mileage was 231,000.
Complaint filed: 2016-07-01
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet malibu classic. the contact stated that the anti-theft light illuminated and prevented the vehicle from starting. the failure recurred on a regular basis and the vehicle was towed to a mechanic. the mechanic was able to reset the anti-theft light; however, the failure persisted. the contact felt that the vehicle was unsafe to drive and stated that it had not been able to start since the last failure. the manufacturer was not notified and no further repairs were made. the vin was unknown. the failure mileage was 98,000.
Complaint filed: 2016-10-19
Components: STRUCTURE
tl* the contact owns a 2001 ford windstar. while a rack and pinion was being installed on the vehicle, the contact was informed by the service technician that the subframe was corroded. the vehicle was previously repaired per nhtsa campaign number: 11v030000 (structure), but the remedy failed to repair the vehicle. the contact mentioned that the previous repair was not adequate. the manufacturer was notified of the failure. the failure mileage was unknown.