vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2020-06-22
Components: AIR BAGS,SERVICE BRAKES
yellow srs warning light come on when driving on a rough road. this tells me that air bag system is not working properly. it may not deploy in an accident. this issue started since 2009. second issue is that front brakes vibrate so much. i had full brake service and resurface disc but it only stop this problem for couple thousand miles then vibration comes back when braking. high speed braking cause even more vibration. *tr
Complaint filed: 2016-09-20
Components: STRUCTURE
i am also an unfortunate owner of a 2004 toyota sienna with a failed front door check. isn't an organization like nhtsa supposed to make a manufacturer with such an obvious, extensive and common issue like this provide a suitable repair?? an extension to the warranty is not.not an answer. this is just a piss poor design and the piece of fire hose i screwed to the door and the body is a better design than the piece of junk the factory put out. this is unbelievable and unaccepatable.
Complaint filed: 2015-04-03
Components: STRUCTURE
we received a recall for our 2004 jeep liberty. it is a safely issue where these vehicles often ignite when rear-ended. we have been contacting the dealership since last august and they claim not to have the parts. we have notes on the number of times called and their various vague responses. i don't know if it is jeeps shortcomings or the dealership, but they are each blaming one another. meanwhile we are driving an unsafe vehicle. is there anything else we can do? this seems to be quite a long response time. *tr
Complaint filed: 2015-11-03
Components: STRUCTURE,WHEELS
both rear suicide doors will not open, the latch mechanism is broken and apparently cost over $700.00 to fix both. in addition i have replaced the wheel bearing on all wheels twice and now another one is going bad. it seems like i never have a period when all the bearings are good.
Complaint filed: 2018-02-02
Components: SERVICE BRAKES
tl* the contact owns a 2004 winnebago brave workhorse. while driving, the calibers independently locked without warning, which caused the brakes to lock. as a result, the contact smelled a burning odor throughout the vehicle. the contact was able to pull the vehicle over. upon inspecting the vehicle, the contact noticed smoke and fire coming from the rear driver and passenger side tires. the contact was able to extinguish the fire. there were no injuries. police and fire reports were not filed. the vehicle was taken to an auto mechanic where it was diagnosed that the abs cables were melted and the rear brake system needed to be replaced. a dealer was not contacted. the manufacturer was notified of the failure and did not assist. the approximate failure mileage was 29,000. *tt *tr
Complaint filed: 2014-07-15
Components: SERVICE BRAKES
traveling north on 95 just outside of wilmington delaware in middle travel lanes when stopping for traffic and brake pedal went completely to floor. had to veer to the left and travel onto medium to avoid accident. i checked under truck and observed brake line leaking fluid under drivers side. *tr
Complaint filed: 2014-05-18
Components: ELECTRICAL SYSTEM
the instrument panel gauges will just go to zero as you're driving down the road. they may come back on in a few minutes or after you shut down the vehicle. all fuses are good. all indicator lights work i.e. turn signals, high beam, haz. during restart they flash as they would normally but the gauges may or may not come back on line. an intermittent problem. updated 11/24/2014 *js
Complaint filed: 2020-06-29
Components: STEERING,POWER TRAIN,ELECTRICAL SYSTEM
wiring issues replaced everything new it the charging department 2 times and the problems kept arising thus the computer the pcm fired so idk what went wrong but it's something that needs to be discussed i will never own another chevrolet car
Complaint filed: 2015-09-25
Components: FUEL/PROPULSION SYSTEM
i smelt fuel inside my car whenever my car would be filled to a full tank of gas and for a period of time until the fuel level dropped. my car started to drive funny and not accelerate normally then stopped all together. mercedes diagnosed it as a fuel system issue. i bought the parts at mercedes and had it repaired and then then received a week later a recall for the fuel system as a safety issue. . the dealer did not fix my car and has avoided the assistance to resolve the issue and i can not reach anyone at mercedes corporate that can help.
Complaint filed: 2023-01-09
Components: AIR BAGS
the ‘air bag’ light stays on at all times. its been like this for over 10 years. i’ve called my local infiniti dealer, they said they cannot replace the takata airbag until nhtsa identifies this model in a national recall. i’m afraid the airbag may not properly deploy or deploy inadvertently, and cause serious injury or death of driver or occupants. please do the right thing and add the 1999 infiniti i-30 to recall list. thanks
Complaint filed: 2016-06-27
Components: ELECTRICAL SYSTEM
tl* the contact owned a 1991 mazda protege. while driving various speeds, smoke appeared under the hood. there were no flames visible and no injuries. the vehicle was destroyed. the contact received notification of nhtsa campaign number: 15v674000 (electrical system). the failure mileage was unknown.
Complaint filed: 2016-06-13
Components: ELECTRICAL SYSTEM
my instrument control panel backlighting experienced an electrical malfunction resulting in the failure to illuminate the gauges. the condition was diagnosed by my independent mechanic on 06/06/16. in doing so he informed me of recall campaign number 06v-028. i was told that the remedy is for the manufacturer to replace the cluster module free of charge and that i would need to call mercedes benz corporate to schedule a replacement. i called mercedes and spoke with eric at ext 7806 without any satisfaction at all. as a matter of fact, he discouraged me from escalating my call to his boss for 10 minutes before i became irate and demanded to speak with a manager. at that point i spoke with case manager joe from ext 6299. i was told that it was corporate policy to not give out their last names. after lenghtly verbal sparring that didn't amount to any satisfaction, i was told the campaign expired in 2013. joe said he could offer me some assistance if i wanted to purchase a new mercedes. (seriously?) i then called the us department of transportation national highway traffic safety administration and got a different campaign assessment. i was told that the campaign expired 10 years from the ruling date of 2006. in this case, that would mean the campaign would end in 2016. with that said, i have no idea where the 2013 expiration date came from. with that being said, i feel the need to make this complaint in hopes of getting to the bottom of this conflicting information. i was told that i should take it to a mb dealership for diagnosis at my cost, followed by a replacement at my cost as well. customer service was very curt and didn't attempt to care about my plight not even slightly. i'm taking this measure as i cant afford to incur this cost from a mb dealership. btw, the car was in motion on a highway during a long trip when this occurred. very frightening!
Complaint filed: 2017-03-23
Components: SERVICE BRAKES
tl* the contact owns a 2002 chevrolet suburban. while driving approximately 5 mph, the brake pedal pulsated without warning. the contact depressed the brake pedal to the floor to stop the vehicle. the vehicle was not diagnosed. the manufacturer was made aware of the failure and stated that there was no recall. the failure did not recur. the failure mileage was approximately 220,000.
Complaint filed: 2016-03-16
Components: VEHICLE SPEED CONTROL
tl* the contact owns a 2004 chevrolet silverado 2500. while attempting to reverse the vehicle, it independently accelerated and crashed into another vehicle parked in the contact's garage. the air bags failed to deploy. a police report was not filed and there were no injuries. the vehicle was towed to the dealer, but the failure could not be duplicated. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 95,000.
Complaint filed: 2017-01-04
Components: ENGINE
tl* the contact owns a 2004 pontiac grand prix. the contact stated that the back valve cover was leaking engine oil. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 145,000.
Complaint filed: 2014-09-30
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 saturn ion. the contact stated that the vehicle stalled intermittently. the vehicle was taken to a dealer who failed to inform the contact that the vin was included in nhtsa campaign numbers: 14v047000 (air bags, electrical system) and 14v171000 (electrical system). the vehicle was not repaired and the failure persisted. the vehicle was towed to a dealer for diagnostic testing. the manufacturer was notified. the failure mileage was unavailable.
Complaint filed: 2015-05-05
Components: FUEL/PROPULSION SYSTEM
my gas tank crack and i think it should of been recall it happen on its own. *tr
Complaint filed: 2016-11-27
Components: FUEL/PROPULSION SYSTEM
i was traveling on the interstate one afternoon during rush hour traffic and the car began to stall almost as if it were out of gas but it wasn't. by the grace of god i was able to make it to right hand lane and into the emergency lane as the vehicle completely shut down. i tried to restart the vehicle but was unsuccessful. after sitting in the emergency lane for approximately 15 minutes the car started. i began to make my way back in traffic was able to make it about a quarter of a mile and vehicle again started to stall. i was terrified. i finally made it to the next exit where i left the car and had a mechanic pick it up. no trouble codes were detected. this was only the beginning. it seem to get a lot worse during summer months. i have replaced so many parts on this car and had it checked out by numerous technicians but no one seems to know what is causing this very dangerous problem. i have checked for recalls and there have been recalls with the same year,make, and model but for some reason my car isn't listed in the recall. every time i drive this car i am nervous wreck. hoping and praying that i will make it safely.
Complaint filed: 2015-08-04
Components: AIR BAGS
airbag warning light on even after completing the original recall m35. received letter from fca in february 2015 advising of need for r06/15v-046; now as of august 4/2015 the airbag light is still on. i phoned the local dealer who stated parts were still not available! what should i do to ensure my vehicle safety is not being compromised?
Complaint filed: 2014-11-07
Components: SERVICE BRAKES
the brakes failed as i was backing out of my driveway. this vehicle was purchased and used by my son in the metro new york - new jersey area. it is involved in the hyundai recall campaign 124 because of a concern with corrosion since it was operated in 'the salt belt' for many years. (i obtained the vehicle from him and it has been in florida for the past few years.) i believe that the same corrosion from road salt attacked the brake lines on the vehicle and caused this failure. this could have resulted in serious injury or death had i been on the highway. the aaa automobile club driver who picked up the vehicle for transport to my service station noted that he has repeatedly seen this problem with the sante fe model. i believe this is an issue that nhtsa should investigate so that others in the class can be spared injury or death. aside from the inconvenience and loss of the vehicle's use, i had a direct expense of $455.59 to make the repair. *tr
Complaint filed: 2015-04-14
Components: AIR BAGS
tl* the contact owns a 2004 honda pilot. the contact received notification of nhtsa campaign numbers: 14v351000 (air bags) and 14v700000 (air bags); however, the parts needed to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2017-12-11
Components: ELECTRICAL SYSTEM
ignition switch would not turn with key inserted and now the door locks have the same problem.
Complaint filed: 2016-07-07
Components: AIR BAGS
tl* the contact owns a 1996 buick skylark. when the contact started the vehicle, the driver's side air bag deployed. the driver sustained injuries to the face, neck, chest, right shoulder, and mouth. medical attention was required. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 68,818.
Complaint filed: 2016-09-17
Components: AIR BAGS
takata recall, i have a 6 month old baby, i just got this car and the airbag light was on at idle and won't go away. i know the first and only owner. i know that it's been on for a while now. i am extremely concerned for the safety of my son. this must be adressed.
Complaint filed: 2014-05-16
Components: SERVICE BRAKES
tl* the contact owns a 2004 chevrolet silverado 1500. the contact stated that while driving 10 mph during inclement weather, the brakes were depressed and abnormally traveled to the floorboard. the contact stated that the brakes failed to engage and caused the vehicle to crash into a snow embankment. there were no injuries reported. the vehicle was taken to an independent mechanic, who stated that the brake hose was fractured and caused all of the brake fluid to leak as a result, the brake hose needed to be replaced. the vehicle was repaired. the manufacturer was not made aware of the failure. the failure mileage was 65,000. .updated 08/11/14 *bf updated 08/19/2014 *js
Complaint filed: 2015-02-26
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 2500. the contact received notice of nhtsa campaign number: 14v770000 (air bags) however the parts needed for repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the remedy. the manufacturer was notified of the issue. the contact had not experienced a failure.
Complaint filed: 2014-10-18
Components: STRUCTURE
my daughter went to open my rear hatch and the window fell. the hinge completely detached from the car. i went to ford to have them look at it they stated that it was a recall item but that it had already been fixed in 2005. i asked if it had been fixed why would the same problem occur. they couldn't give me an answer. all they said was that they only pay for the first occurrence not and subsequent occurrences. my issue is that if an item continues to break that is no longer and issue with that item its and issue with the design of the item. this is a safety concern. what if the glass fell on my daughter or shattered on her. i don't see why i have to replace a faulty ford issue. *tr
Complaint filed: 2022-03-31
Components: SERVICE BRAKES, HYDRAULIC
the contact owns a 2004 chevrolet tahoe. the contact stated that while inspecting the coils under the hood, he noticed that the master cylinder brake lines were leaking. the vehicle was taken to an independent mechanic who diagnosed that the master cylinder brake lines needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 183,500. the vin was unavailable.
Complaint filed: 2014-02-02
Components: ELECTRICAL SYSTEM
2003 silverado started by itself while i was putting gas in . key was in ignition but was not turned on. it started in reduced power mode. i do not have a remote start installed on this vehicle. *tr
Complaint filed: 2023-02-08
Components: STRUCTURE
the frame has been compromised due to rust. the frame rusted from the inside out because the frame was not properly engineered from the factory. there are no weep holes at the lowest point on the frame. this causes water to sit in the frame and rust from the inside out. the rust appears without warning. this is an extremely dangerous because the frame can break without warning and cause loss of control. my vehicle is available to be inspected upon request.
Complaint filed: 2017-04-03
Components: SERVICE BRAKES
i purchased a vehicle off the streets and had no clue on how the system works when purchasing a salvaged vehicle that had been in a auction after a wreckless accident. had a master cylinder malfunction that got fixed by not a lexus professional mechanic due to budget reasons. received a check for around $20.00 for the recall on the gas pedal getting stuck around 3 yrs. ago. no longer have posseion of my license plate or vehicle. i think vin was a scam.
Complaint filed: 2014-11-19
Components: SERVICE BRAKES
tl* the contact owns a 2002 chevrolet silverado. while driving approximately 45 mph, the brakes failed to stop the vehicle and the abs warning light illuminated. the vehicle was taken to an independent mechanic for diagnostic testing and the mechanic informed the contact that there was brake line failure. the brake lines were replaced. the manufacturer was not notified of the failure. the approximate failure mileage was 144,000.
Complaint filed: 2015-02-19
Components: ELECTRICAL SYSTEM
on feb 13, 14 the door locks on the right hand side of the expedition failed to lock when the car was placed into motion - which made the car venerable to entry or exit with or without stopping. took the car to the dealer, we were told needed to replace both right side door locks because they are a matched set - cost $500. two weeks a go the same thing has happened to the left side of the car have an appointment for monday feb 23 to investigate the door locking problem. two sets of locks failing (righthand side lefthand sides) within a year should be investigated for defective parts and possible injury if someone were to open the door while the car was in motion. *tr
Complaint filed: 2014-07-14
Components: ELECTRICAL SYSTEM
car would not start in parking lot of a business on thursday morning. after about an hour it finally started so drove to cadillac dealership. was told it's my key and to go home and use my other key. afraid to be stranded, so did not go anywhere until sunday. sunday morning went to and from church fine using the second key, so thought everything was okay. in afternoon, wanted to head out of town, so went to get gas. after filling my car, it would not start again. tried using both keys, neither would work. waited for 45-60 minutes, periodically trying, with no luck. walked home since live nearby. several hours later, walked to gas station to try my car again. this time it started, so drove home. not sure what to do at this point. looked up gmc website and it's saying my car is not on the "recall" list, yet i'm having this problem like everyone else. also, approximately two months ago, was driving in chicago. pulled off the freeway to let my dog go to the bathroom and suddenly found my remote keys would not work and i could not get into my car!!! eventually, i was able to get into the passenger side. *tr
Complaint filed: 2014-06-06
Components: ELECTRICAL SYSTEM,AIR BAGS
tl* the contact owns a 2005 chevrolet cobalt. the contact received a recall notification for nhtsa campaign id number: 14v047000 (air bags , electrical system). the contact stated that the part was unavailable to do the repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2016-11-22
Components: STRUCTURE
tl* the contact owns a 2002 toyota tacoma. the vehicle was taken to a tire shop and the technician noticed that the frame of the vehicle had a considerable amount of rust. the dealer diagnosed that the frame needed to be replaced due to the rust and the vehicle was unsafe to drive. the vehicle was not repaired. the manufacturer was made aware of the issue. the failure mileage was 164,000. .updated 03/13/17 *bf updated 08/11/2017*js
Complaint filed: 2016-09-08
Components: AIR BAGS
tl* takata recall. the contact owns a 2002 bmw 325ci. the contact received notification of nhtsa campaign number: 15v318000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2022-11-09
Components: SERVICE BRAKES
the contact owns a 1994 ford f-150. the contact stated while driving 55 mph, several unknown warning lights illuminated, and the rear brakes locked up. the contact lost control of the vehicle and crossed three lanes. the contact stated he bumped the curb which caused the vehicle to stop. the vehicle was not drivable. the contact towed the vehicle to his residence. the vehicle was not diagnosed or repaired. a dealer was not contacted. the manufacturer had been informed of the failure. the failure mileage was unknown.
Complaint filed: 2015-06-08
Components: STRUCTURE
tl* the contact owns a 2000 toyota 4runner. while at an independent mechanic for service, the technician diagnosed that the frame was rusted and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 100,000. the vin was unavailable.
Complaint filed: 2018-08-27
Components: AIR BAGS
the airbags turn off when i'm driving and they don't come back on.
Complaint filed: 2014-05-19
Components: SERVICE BRAKES
brake line to the left rear tire rusted out and leaked. lost all brake functions. location of the leak was next to the gas tank. repetitive problem with other dodge trucks. lucky i was going down the highway or needed a sudden stop. *js
Complaint filed: 2014-07-30
Components: ELECTRICAL SYSTEM
2003 saturn ion. consumer writes in regards to a repair bill for the ignition defect and seeks reimbursement. *smd updated 08/27/14 the consumer request for reimbursement, was approved. updated 11/20/14 updated 01/22/15. *jb updated 01/27/15*jb status update 02/12/15. *jb the consumer stated gm now refuses to comply with the agreement. updated 03/04/15.*jb updated 04/13/15. *jb updated 04/09/15*jb updated 12/28/15.*jb
Complaint filed: 2015-03-31
Components: AIR BAGS
tl* the contact owns a 2003 toyota corolla. the contact received notification of nhtsa campaign number: 14v655000 (air bags) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2014-07-09
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 1500. the contact stated that while driving 45 mph, the contact crashed into a retail sign while having a seizure. the air bags did not deploy and the contact lost awareness. the passenger also sustained minor injuries. both the driver and passenger required medical attention. the vehicle was destroyed and a police report was filed of the incident. the manufacturer was contacted about the failure. the vehicle was not inspected to determine the cause of the failure. the failure and the current mileage was 46,000. updated 8/28/14*cn updated 09/15/2014 *js
Complaint filed: 2015-03-20
Components: STRUCTURE
i am filing this complaint regarding the n46 rear structural reinforcement recall affecting my jeep liberty vehicle. i received a first recall notice in early january 2014 and the recall center told me that the parts were not available at that time. i scheduled an appointment to bring in my car to tempe chrysler jeep on march 5, 2015 to have the oem trailer hitch installed. after an hour wait the technician informed me that they were unable to install it because the 'well nuts rusted off' and that repairs (at customer's expense) are needed before installation can be performed. the dealership gave me a service procedure form to sign indicating that inspection revealed damage or deterioration near the hitch attachment points are incapable of supporting the proper installation and unable to complete the safety recall repair. i bought this pre-owned vehicle from earnhardt chrysler in chandler, arizona on august 2011 and was unaware of this issue and also the deterioration and rust on the under body of my vehicle. i find it unfair that the dealer is trying to charge me to do a required safety repair. if there is rust it was there when i purchased the vehicle. it is unfortunate that the part needs to be replaced for safety reasons but chrysler should be required to fix this even if they have to fix other parts as well due to the defect. nhtsa ref. [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2017-08-24
Components: SERVICE BRAKES
tl* the contact owns a 1996 lincoln town car. while attempting to drive the vehicle and shift the gear into drive with the brake pedal depressed. the pedal traveled to the floorboard and all the warning indicators illuminated. when the contact poured brake fluid into the reservoir and depressed the brake pedal, smoke appeared from the engine compartment near the master cylinder. the contact also stated that the brake line corroded. the vehicle was not taken to a dealer. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the approximate failure mileage was 100,000.
Complaint filed: 2014-08-20
Components: STRUCTURE
2004 toyota sienna. consumer writes in regards to excessive corrosion of the spare tire carrier assembly recall. *smd the consumer stated when he looked under the vehicle, he discovered the assembly was badly corroded. this occurred despite the fact, he had taken the vehicle to the dealer on multiple occasions, since 2010, and they usually recommended $2000 to $4000 worth of un-needed repairs, while ignoring a clearly visible safety issue. *jb
Complaint filed: 2019-07-29
Components: STRUCTURE
the frame is rusted through causing the vehicle to be unsafe, though it had a recall for this exact problem and it was only inspected and not replaced. the car was initially taken to a local auto repair shop for an alignment as it pulled to the right, the shop said the frame was rusted so badly that an alignment could not be done. it was determined that a recall had been made for this vehicle. recall 09v183000. gurley leep kia in mishawaka, indiana was contacted and an appointment was made. the technician said the frame was rusted but kia would not repair the vehicle as the recall had already been made.
Complaint filed: 2015-06-16
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 1500. the contact received notification of nhtsa campaign numbers: 14v770000 (air bags) and 15v313000 (air bags); however, the parts were not available to perform the repairs. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was not notified of the issue. the contact had not experienced a failure. . .updated 07/21/15 *bf
Complaint filed: 2014-09-21
Components: SERVICE BRAKES
was leaving a paintball field parking lot. was moving at idle speed of 5mph and went to slow down to hear someone yelling something. pedal went to the floor. i continued to the stop sign and the pedal once again went straight to the floor. i had to drive 23.5 miles to get back home using the old school method of down shifting and applying the little bit of brakes i had left. ****very dangerous**** once i got home i checked my brake reservoir and it was half full. under the truck inspection showed fluid from the drivers door all the back to the rear end. i could not see where the leak originated from. will have to take to a mechanic and pay. *tr
Complaint filed: 2016-12-09
Components: ELECTRICAL SYSTEM
the all activity module (aam) does not function properly to which neither side mirrors can be adjusted because the windows no go up and down or longer operate. then the door locks no longer functions and various other components rely solely off of this middle instrument cluster. when i took it to the dealer they said there is a malfunction in the aam controls which are the causing affect of this issue.
Complaint filed: 2017-07-09
Components: SERVICE BRAKES
corroded and leaking brake lines. abs activating during low speed braking.
Complaint filed: 2014-08-02
Components: SERVICE BRAKES
the abs light and the brake light will frequently light up on the dash. if i am able to pull over and cut the car off, the lights will occasionally not come back on when i start the car again. however, if they don't come back on, i have no idea if they will stay off or if/when they might come back on. if i am unable to pull over, the lights will stay on for the duration of the ride. i have no idea if this is doing damage to the brakes or if it is just some sort of electrical short. *tr
Complaint filed: 2018-02-11
Components: EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM
car was driving crazy and turned off in street.
Complaint filed: 2015-05-11
Components: AIR BAGS
tl* the contacted owns a 2000 jaguar s-type. while the vehicle was parked, the front driver side air bag deployed without warning. the contact was injured, but did not receive medical attention. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 170,000.
Complaint filed: 2016-02-02
Components: AIR BAGS
tl* the contact owns a 2004 toyota avalon. the contact received notification of nhtsa campaign number: 15v043000 (air bags) and the dealer indicated that the parts to provide the recall repair was unavailable. the manufacturer was unable to provide a reasonable timeframe for when the parts would become available. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2015-07-05
Components: ENGINE
my 2003 gmc envoy just turns off at any given moment. out of no where, while driving, waiting at a red light or stopped at a stop sign my car just shuts down/turns off. it's been doing this for years. very dangerous and unsafe. secondly the "service engine soon" light on my 2003 gmc remains on. took it into been serviced by the gmc dealer service department and they couldn't figure out the problem. now i cannot get my car to pass inspection nor get it register. this is a major problem.
Complaint filed: 2016-06-22
Components: POWER TRAIN
"takata recall" we bought a used 2005 buick lacrosse for our son in april 2016; at first it ran perfect and then we noticed a thump when changing gears (automatic transmission). two weeks ago my son was going to the store and "drive" stopped working. now it is sitting in the yard and will only go into 1st and 2nd gear and reverse. it will not go into drive.
Complaint filed: 2014-04-07
Components: SERVICE BRAKES
the front brake lines busted while coming to a stop while pulling my 20ft enclosed trailer, i had to run off the side of the road into the ditch to avoid hitting multiple vehicles, once stopped i found brake fluid leaking from the drivers side front behind the wheel. i found the front brake lines had rusted out and busted. *tr
Complaint filed: 2021-04-30
Components: STRUCTURE
i heard there's an investigation on these frames so mine is rotting away
Complaint filed: 2019-05-13
Components: ENGINE
tl* the contact owns a 2003 kia sorrento. the contact stated that while driving at 45 mph, the vehicle stalled with the check engine warning light illuminated. the contact also mentioned that a 'snow' warning light illuminated as well. the vehicle was not taken to a dealer or independent mechanic for a diagnostic test or repairs. the manufacturer was not made aware of the failure. the failure mileage was 202,699.
Complaint filed: 2014-04-28
Components: SERVICE BRAKES
went to back up and brake pedal went to the floor. brake was corroded through and all the fluid leaked out. *js
Complaint filed: 2014-07-09
Components: SERVICE BRAKES
i was driving the vehicle , , i tried to stop, and the pedal went to floor, i had the vehicle towed to a local shop . all the brake line were rusted out , i find out now gm sells a replacement kit with the line coated in abs plastic. gm knows there is an issue with this truck. *tr
Complaint filed: 2021-10-20
Components: AIR BAGS
side curtain shield airbags.
Complaint filed: 2019-03-21
Components: AIR BAGS
tl* the contact owns a 2000 chevrolet tahoe. while the contact's son was driving 40 mph, he crashed into a vehicle that ran a red light. the air bags did not deploy. the contact's son sustained chest, lower back, and neck pains that required medical attention. the contact's son went to the emergency room two separate times. a police report was filed. the vehicle was towed to a tow yard. the contact was waiting for finalized information from the insurance company to determine if the vehicle was totaled. the dealer and manufacturer were not contacted. the cause of the failure was not determined. the failure mileage was unknown.
Complaint filed: 2014-11-04
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 pontiac grand am. the contact stated that the vehicle stalled several times and the key would not turn over into the on position. the vehicle was taken to an authorized dealer. the technician indicated that the ignition switch needed to be replaced. the vehicle was not repaired. the vin was not available. the manufacturer was notified of the failure. the approximate failure mileage was 238,000.
Complaint filed: 2021-06-05
Components: STRUCTURE
truck was taken to dealer about 5 years ago or less for underbody spray and frame inspection "recall". truck was cleared as safe. today, tire shop informs me frame is unsafe to lift the car by, and proceeded to put his hand through the frame to show the severity of the issue. so i take the truck to my local dealer and ask them what can be done about it. they inform me that, this "program" ended in 2016. i read that 10mm holes in frame would issue a frame/car recall. there is no way there wasn't an issue less than 5 years ago. i believe this is negligence of the dealer in keeping people safe in this vehicle and on the highway.
Complaint filed: 2019-05-10
Components: AIR BAGS
sometime the airbag light goes off and stay off after the start which is normal but sometime it stays on never go off after you start it.
Complaint filed: 2020-02-02
Components: SERVICE BRAKES
seems as if either the brake booster or a part of the braking system is not providing ample stopping power. the vehicle has a difficult time stooping in a hard braking scenario either from highway speeds or from a complete stop at a stop sign when we realized a vehicle was coming and had to slam on the brakes the vehicle did not stop as it should have. i have heard of this being an issue and thought there was already a recall but your website says otherwise.
Complaint filed: 2021-09-20
Components: UNKNOWN OR OTHER
unknown component(s) failure causes vehicle to stall at speed that vary, fuel supply is sufficient and battery good, no indication that stall is imminent. varying time lapses allow restart and normal driving. ammeter and temp gauges normal. re-start may occur immediately or several hours. online search reveal this to be common with f150 1990-1995. i drive colorado state highways that often have no shoulder to stop on and 60 mph limit is rarely observed by speeding motorists along with following too closely or too fast for conditions which has caused great concern for safety with stalled vehicle in traffic lane. nighttime hazards with deer, elk and no street or road lighting does not slow traffic in general. slept in vehicle after incident last saturday night barely off the road, tried re-starts often twice started then stalled and manually pushed truck back to shoulder that had space. nearest populated area approx 40 miles.
Complaint filed: 2016-02-24
Components: ENGINE
tl* the contact owns a 1997 pontiac grand prix. while the vehicle was parked, the contact noticed engine oil leaking from the vehicle. the vehicle was taken to a dealer and an independent mechanic who both diagnosed that the front and rear valve cover gaskets and intake gasket needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the vin was included in nhtsa campaign number: 15v701000 (engine and engine cooling). the failure mileage was 30,000. updated 07/14/16*lj updated 11/3/2017*js
Complaint filed: 2020-01-15
Components: AIR BAGS
tl* the contact owns a 1999 bmw 328i. the contact received a recall notice under nhtsa campaign number: 19v851000 (air bags) and was informed that the parts were not available and the date for the parts becoming available remained unknown. the contact had not spoken with the manufacturer regarding the recall. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2016-12-20
Components: ELECTRICAL SYSTEM
when stationary and the key is inserted, the ignition switch will not turn therefore the engine will not start. we have already taken it in for the recall and all that was done was the key was retrofitted but the ignition switch needs full replacement. this happened prior to the recall and continues to happen after the recall. repair costs have become expensive and unaffordable!!!
Complaint filed: 2015-01-19
Components: AIR BAGS
airbag light started flashing intermittently. took it to the dealership who charged $ 100 for diagnostics and told me it would cost $500 to fix. i then took it to a self employed mechanic who had worked for toyota. he said it had just become disconnected under the seat. he was able to fix it, it seemed, for a period of time, but the problem keeps coming back. i recently learned online that this is a common problem and huge safety concern. several who have shelled out the money to toyota to have it "fixed" say the problem has not gone away. i am so angry that toyota hasn't taken responsibility and nhtsa is not holding them accountable. *tr
Complaint filed: 2017-07-17
Components: STRUCTURE
tl* the contact owns a 2000 jeep wrangler. while driving 30 mph, the rear frame separated from the vehicle. the dealer was not contacted. the manufacturer was made aware of the issue and stated that there were no recalls on the vehicle. the failure mileage was 175,000.
Complaint filed: 2014-05-17
Components: AIR BAGS
on friday, may 16th, 2014, while driving alone approx 40 mph on a city street, i hit a pothole on the right side of the road. i immediately heard a loud noise when my wheel hit the pothole and at the same time an extremely loud 'pop'. the door side airbag hit my arm and the plastic covering from the curtain airbag above the driver's side window hit the side of my face but i was not injured. i smelled a 'smokey' smell and my car immediately shut itself off. i have hit potholes on rare occasions when i can't avoid them, but i would never have expected my airbag to deploy. this is a safety concern, and a costly one for the consumer, because i was not in an collision and the impact of the pothole should not have caused my airbags to deploy. *js
Complaint filed: 2021-10-19
Components: STRUCTURE
the frame on the vehicle is rusting out. if not repaired, serious injury could occur if the frame breaks. a compromised frame could cause serious injury if an accident occurs. the driver side main frame has a gaping hole on the inside and another hole forming underneath that is in close proximity to the larger hole. the entire back cross bar member supporting the bumper is rusting out as well as the front cross bar member. the vehicle was inspected in july 2020 and the dealership said the frame was ok and had plenty of life left in it. after getting a muffler installed at a local independent shop in october 2021, the hole grabbed the attention of the technician. after inspecting, rusty flakes kept falling away.
Complaint filed: 2014-03-09
Components: SERVICE BRAKES
brake lines gave way due to excessive rust, luckily i was going down hill and did not need to make an emergency stop. mechanic replaced all the brake lines and informed me this is a known problem on chevy trucks. *tr
Complaint filed: 2022-12-28
Components: STEERING,SUSPENSION
the contact owns a 1999 lincoln town car. the contact stated while driving approximately 55 mph, the steering wheel started pulling to the left with extreme force. the contact attempted to correct the over steering and the vehicle started pulling to the right and the left. the contact stated that an unknown warning was illuminated. the contact drove the vehicle back to his residence. the contact stated that he drove the vehicle several more times and the steering failure recurred while driving at various speeds. the contact drove the vehicle to an independent mechanic to be diagnosed. the contact was informed that the ball joints, upper and lower control arms, and the steering gear needed to be replaced. the vehicle was repaired; however, the failure recurred. the vehicle was not repaired. the manufacturer had been informed of the failure. the failure mileage was approximately 132,000. the dealer is requesting the consumer get a diagnostic for $168 eventhough the consumer presented them with a safety recall via carfax.
Complaint filed: 2017-10-03
Components: SERVICE BRAKES
tl* the contact owns a 1993 dodge grand caravan. while driving 20 mph, the brakes failed without warning. the contact depressed the brake pedal, but the vehicle would not stop and crashed into the preceding vehicle. the air bags did not deploy. a police report was not filed. there were no injuries sustained. the vehicle was able to be driven away from the scene. dick hannah chrysler dodge jeep ram in vancouver, washington was made aware of the failure and stated that they did not have the parts to repair the vehicle. in addition, the dealer acknowledged that a brake failure had occurred. the vehicle was not repaired. the manufacturer was made aware of the issue. the failure mileage was approximately 222,400. *js
Complaint filed: 2014-07-24
Components: STRUCTURE
to begin with, the window on the driver side rear sliding door has not opened all the way for many years. in addition, during the winter, the rear sliding doors freeze shut to the point where my children have to climb through the rear hatch to get into the car. last year, my husband attempted to open the driver side sliding door and pulled the handle off. there are several cracks in the dashboard that developed about 2 years ago. and, on the front passenger side door, the clips that hold the interior of the door to the frame have broken off and that portion of the door gets caught on the rubber gasket of the car frame. now, the gasket is tearing so we have to be extremely careful in closing the door to keep it from getting hung up or else it will break and tear more. we also experienced having the cable to the passenger side sliding door fray and jam in 2008. after having the dealer initially offer to repair it first for $2600, then $1500 with toyota paying for the part, we were able to get it repaired 4 years later in the recall. *tr
Complaint filed: 2014-07-26
Components: SERVICE BRAKES
abs and brake light on continuously. *tr
Complaint filed: 2015-01-15
Components: SERVICE BRAKES
tl* the contact owns a 2000 chevrolet silverado. while driving approximately 15 mph, the contact applied excessive pressure to the brake pedal but the vehicle failed to stop. the contact had to shift into neutral in order for the vehicle to slow down. the failure recurred multiple times. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was not available.
Complaint filed: 2015-09-14
Components: AIR BAGS
tl* the contact owns a 2004 toyota rav4. the contact stated that after making a left turn at approximately 15 mph, the front passenger and driver side air bags deployed inadvertently without warning. as a result, the contact lost control of the vehicle and crashed into the curb causing all four tires to blow. a police report was not filed and there were no injuries reported. the vehicle was towed to the contact's residence. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 330,000.
Complaint filed: 2022-01-07
Components: POWER TRAIN
the contact owned a 2002 toyota rav4. the contact stated while driving approximately 35 mph, an abnormal noise was heard. the brake pedal was depressed, and the vehicle spun 360 degrees and stopped on the opposite side of the road. no warning light illuminated. the contact called the independent mechanic who advised her to turn off the vehicle. the contact turned off and restarted the vehicle and drove the vehicle approximately 3-feet before the rear wheels locked up. the vehicle was towed to the independent mechanic and diagnosed with rear differential failure. the contact was informed that the rear differential needed to be replaced. the vehicle was not repaired because the contact took the vehicle back to the used car dealer. the contact stated that the used car dealer stated that the mechanic did not diagnose the correct failure. the dealer's independent mechanic diagnosed the failure as a transmission transfer case failure. the manufacturer was not made aware of the failure. the approximate failure mileage was 123,000.
Complaint filed: 2018-12-09
Components: SERVICE BRAKES
brake line failed on rear brakes. lost all fluid in motion on highway rust on brake lines
Complaint filed: 2015-05-11
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
tl* the contact owns a 2002 chevrolet impala. the contact stated that the ignition failed to turn to the on position and the steering wheel did not lock while the vehicle was turned off. the failure recurred continuously. the vehicle was taken to an independent mechanic. the technician diagnosed that the ignition switch failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was unknown.
Complaint filed: 2014-07-31
Components: ENGINE
tl* the contact owns a 1998 honda accord. the contact stated that while driving at various speeds, the vehicle stalled. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 231,000.
Complaint filed: 2014-12-22
Components: SERVICE BRAKES
heading into parking spot at walmart , applied brakes would not stop , heading head on into parked car , slammed emergency brake , put into neutral , finally stopped . had to have towed to mechanic brake lines all burst due to rust , mechanic said cost to fix , approx. $1000 or more ? which i don't have . thank god i was going slow and didn't cause any injury , pour design and pour quality parts per mechanic on gm's part , notice a lot of complaints on these era of trucks. *tr
Complaint filed: 2015-10-27
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet trailblazer. the contact stated that while driving at various speeds, all the gauges on the instrument cluster failed. the failure occurred constantly. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 75,000.
Complaint filed: 2018-11-13
Components: STRUCTURE
driver side door keeps opening up while whicle is moving. the door is closed and locked prior to the travel. big safety issue.
Complaint filed: 2016-03-10
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 mercedes benz cl500. the contact stated that while driving at approximately 40 mph, the instrument panel failed to illuminate. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 122,000. the vin was not available.