vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2014-11-21
Components: AIR BAGS
my complaint has to do with the air bag recall. the dealer on two occasions replaced components of the air bag system but has been unable to correct the problem. the service consultant claims to have contacted toyota tech personnel in ca and was told, basically, "there's nothing else we can do under the recall." if the problem still exists, i.e. the warning light still comes on and, apparently, there is still the risk of a malfunction, i fail to see why further action cannot be taken. from what i have read and heard the consequences of an air bag malfunction can be fatal. *tr
Complaint filed: 2016-03-26
Components: SUSPENSION,STRUCTURE
frame rotted out on passenger side of car, track bar for rear mount rusted off frame.
Complaint filed: 2021-12-29
Components: EQUIPMENT
the contact owns a 1991 subaru loyale equipped with a replacement cv-axle from master pro, part number: sb8003. the contact indicated that while driving in reverse, the vehicle suddenly stopped moving and would not drive forward or backwards. the vehicle was towed to the residence and examined by an independent mechanic who diagnosed that the cv-axle had failed and needed to be replaced. the vehicle was not yet repaired. the manufacturer and local dealer were notified of the failure, but no assistance was offered. the contact indicated that the failure had also occurred on a second vehicle using the same part. the failure mileage was unknown.
Complaint filed: 2016-04-27
Components: SERVICE BRAKES
driving late at night, all of a sudden with no warning a complete loss of brakes and all fluid. brake lines rusted and broke. was able to gear down to slow and use parking brake thanks to no traffic late night. this is not normal as the lines are not visable without crawling under vechicle where they are up in the frame. only had 41,000 miles on truck. the cost for repair was $600.00 which i believe should be borne by chevrolet. if this had happened in traffic, it would definitely would have caused an accident. they are not located in a place where they can be seen easily.
Complaint filed: 2015-04-02
Components: FUEL/PROPULSION SYSTEM
tl* the contact owns a 2004 mercedes benz e320. the contact stated that there was a strong smell of fuel inside the vehicle. in addition, the contact stated the fuel smell started after refueling the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 55,000.
Complaint filed: 2018-03-23
Components: ENGINE
while driving on the city street, the engine overheated and smoke came out. stopped vehicle on the side road to see what's happening. drove after engine has cooled off to the next body shop. diagnostic: engine cooling is leaking, water pump is defect. timing belt will be affected if not replaced as well.
Complaint filed: 2014-04-09
Components: STRUCTURE
severe rust on passenger side of frame unsafe will not pass inspection. *tr
Complaint filed: 2017-08-24
Components: ELECTRICAL SYSTEM
in 12/2015, the engine and vtm4 light turned on and concurrently, the car was difficult to drive as the engine revved and transmission shifted. upon inspection by honda, they found that the electrical wires in front and back were chewed on by rodents. they stated that the soy coated wires were a known issue and it should be covered by my insurance. state farm stated that it was not covered. i had to pay the total bill of $1,543.33.
Complaint filed: 2015-06-05
Components: SERVICE BRAKES
tl* the contact owns a 2004 mercedes benz e500. while driving approximately 25 mph, the brake warning light illuminated and the brake pedal became stuck. in order for the brake pedal to release, it needed to be depressed several times. the failure recurred multiple times. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 148,000.
Complaint filed: 2015-11-23
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 2500. the contact received notification of nhtsa campaign number: 15v313000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the failure mileage was 75,000.
Complaint filed: 2019-05-02
Components: SERVICE BRAKES
while traveling in traffic on the highway at less than 30 miles per hour when i went to apply my brakes the abs came on immediately shortening my safe stopping distance enough so the end result was a collision.
Complaint filed: 2016-02-17
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
the vsc/abs indicator lights appear intermittently without any warning. the car beeps, makes a heavy grinding noise and the abs brakes are automatically engaged without any action by the driver regardless of the speed, or whether driving on a highway or city street. the car will fishtail. based on my research, i have found that this is a common problem among these vehicles and that there was a 2003 recall for this problem. this defect in the same model for the 2002 vehicles seems to be widespread. must we first have an accident to win rights to be accommodated. does toyota not want to make good on its product and satisfy all owners/customers. i worry every time i drive my vehicle and thank god each time i reach my destination without incident. this is the only vehicle we have to drive our severely disabled 10 year old daughter and cannot afford a new vehicle. we are really scared! see other identical consumer complaints at http://www.carcomplaints.com/toyota/sequoia/2002/brakes/electronic stability control-4.shtml
Complaint filed: 2015-01-28
Components: AIR BAGS
i have received a recall for airbags, and i took the car to be checked on 12/14/14 to reinhardt motors, inc. 720 east blvd, montgomery al 36117, and they told me my vin number was not affected. i received another letter, and called them to report it, and they told me it is not an actual recall unless toyota sends me a letter saying it definitely involves my car. they want to charge me $776.00 to replace the sensor. if the sensor is bad, then it should be on the recall list. the airbag light came on in my car about 5 months ago. what should i do now? thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).' *tr
Complaint filed: 2014-11-21
Components: SERVICE BRAKES
anti lock brakes at low speed activated cannot stop vehicle pressing harder brake line blew had no brakes rear ended vehicle stopped at red light. *tr
Complaint filed: 2015-02-15
Components: ELECTRICAL SYSTEM
i just discovered that this vehicle had a recall for the master switch. i deliver mail with this vehicle. as i was driving from one mailbox to another the smell of something melting was overwhelming. the window on the passenger side was not rolling up anymore and i then realized something had gone wrong. as i never owned this vehicle during this recall i never received a notice. i ended up discovering what was wrong myself and replacing the switch. this vehicle no longer had a warranty. *tr
Complaint filed: 2014-08-21
Components: SERVICE BRAKES
the abs warning light came on. the brakes still seemed to work ok. after taking the vehicle to the ford dealer, we were advised that the abs was not working and in the event of a quick stop being necessary, we should pump the brakes to prevent the tires from skidding. repair of the vehicle was going to exceed $1200.00. *tr
Complaint filed: 2016-04-08
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 dodge ram 1500. the contact received a recall notification for nhtsa campaign number: 15v312000 (air bags); however, the parts for the recall repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2021-04-16
Components: SERVICE BRAKES
emergency brakes don't engage
Complaint filed: 2017-07-27
Components: STRUCTURE
we have religiously cleaned our 2002 sportage with under washing to keep under carriage as clean as possible.yet we are told the frame is too rusted, with holes and cannot be inspected or driven safely.we have less than 90,000 miles on it. why hasn't there been a safety recall on this frame issue.the dealer just said "now is the time to buy another vehicle!" their warranty for 10 years or 100k miles is not helpful for those of us that put on few mile per year! never buy a kia.ever.
Complaint filed: 2015-09-11
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v312000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. the vin was not available. updated 11/04/15*lj *cn
Complaint filed: 2017-05-08
Components: SERVICE BRAKES
while driving down street brakes engaged on their own. pulled car over due to warning light for brake malfunction as car down shifted itself. tried to drive car once stopped and brakes were still engaged not allowing car to operate. car was towed to dealership. they said the sbc hydraulic pump was defective and had been recalled by mercedes but their time frame to get it fixed had expired. i had no knowledge due to buying the car used. i was informed that this defect affect several years of this model. i contacted mbusa they explained nhtsa didn't do the recall for this defect and the time they set for repair had expired. i told them the repair is $2100.and asked mbusa do they stand behind their product being the part was defective that they used on their vehicles. they told me they will do nothing about it. that they could give me $200.00 of $2100.00 toward the repair being the part was defective. mdusa has no integrity to stand behind a problem they created with defective braking system.
Complaint filed: 2014-10-23
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
electrical problems engine light on poor gas mileage took to various auto repair locations to determine problems numerous codes confirmed by state vehicle emission testing facility had to take a waiver paid thousands of dollars to various auto service locations to have parts replaced often the same parts being replaced by camelback toyota salem boys auto repair brakes plus check engine light remained on car mat drivers side kept getting caught under accelerator replaced due to safety problems with wheels brakes paint chipped flaked off list goes on now recalls for srs airbags and the list goes on. *tr
Complaint filed: 2014-04-02
Components: SERVICE BRAKES
driving home from work brake peddle went to the floor. my mechanic said brake lines rusted through. this happened again last year in another place on the truck. *tr
Complaint filed: 2020-08-30
Components: TIRES
i have 4 gt radial champiro touring as 205/60r-16. they have all formed large cracks along the lower sidewall. the tires were installed 1.5 years ago. i feel that these tires are unsafe and at risk for a blowout. i cannot drive the vehicle due to these tires. the dot is y9j5crvx4115 on all 4 tires. these are structural cracks not cosmetic.
Complaint filed: 2015-10-27
Components: SUSPENSION,POWER TRAIN,EXTERIOR LIGHTING,ENGINE
there are many safety concerns on this vehicle. the first concern is the smoke that comes from under the hood because of the oil leaking on the engine while in motion. to the point i have had to use a hose to cool down the motor. oil poured out with the water. i have had the prior recalls done and still had leaking after the so called recall was done in 2010. i was told by castle pontiac (north riverside, il) there was no further repairs they could offer. even though i showed them the oil continuing to leak after the so called recall was completed. the second concern is the head lamp assembly that is foggy looking causing the vehicle to have poor lighting. the next concern is the suspension that is literally falling apart. i have also had to have the head gasket changed on this vehicle and the transmission had to be rebuilt. also the tail lamps retain water every time it rains the passenger drivers side doors fill with rain. like i said there are many safety concerns on this vehicle. i can provide photos to the correct parties would be willing to consider my vehicle being used to be investigated to create remedies for these safety concerns as my small child myself travel in this vehicle. when i talked to gm customer service today i was told the vehicle is safe to drive yet i am sure if the owner of gm had this vehicle they would not deem this vehicle safe. thank you in advance for taking time to read my concerns. *tr
Complaint filed: 2014-03-29
Components: ELECTRICAL SYSTEM
i was driving my father's 2004 chevy impala at the time of the mechanical failure. i was making a left hand turn from orchard lake rd onto northwestern hwy (i believe this is farmington mich) at this point i lost power to the vehicle (engine, brakes power steering dead) and coasted to the right hand lane on northwestern hwy. i proceeded to restart the engine and continued on my merry way. no problems going the rest of the way home. the next day i had a problem starting the vehicle. this went on for several days until i took the vehicle to the auto dealership where they replaced the ignition switch. the dealership charged my father $481.39 to replace the ignition switch. i have the work invoice from the dealership showing the work performed. i also have proof of payment to mastercard showing the work was paid for. *tr
Complaint filed: 2014-05-27
Components: STRUCTURE
heads up display keeps falling from its set position. i have almost been in many rear end collision trying to reset my heads up display. now i don't even use the heads up display since it is such a piece of junk. i belong to corvette forum and have herd from dozens of corvette owners who are having the exact same problem. these heads up displays should be recalled due to poor design, poor materials during manufacturing and cheap manufacturing. the problem is the mirror assembly is being hinged from two plastic pins on each end of the assembly. based of the size and wait of the mirror these pins should be made from some kind of metal material. this issue is being exacerbated by the stiff ride of the corvette as you drive the mirror is being bounced around and is wearing down the pins holding the mirror. *tr
Complaint filed: 2020-07-02
Components: ELECTRONIC STABILITY CONTROL (ESC)
i am trying to find out if this truck has a recall that was not taken care of with previous owner based on reviews. - there appears to be idle issues. engine light indicates sensor issue. *tr
Complaint filed: 2016-01-13
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1997 chevrolet blazer. the contact stated that while driving over a bump in the road, the instrument cluster lights suddenly flickered and dimmed. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 200,000.
Complaint filed: 2014-02-03
Components: VEHICLE SPEED CONTROL
tl* the contact owns a 2000 ford focus. the contact was driving 35 mph when the vehicle failed to return to an idle position. the vehicle was not taken for inspection or diagnosis. the vehicle was not repaired. the manufacturer was notified of the issue and informed the contact that the vehicle was not included in recall nhtsa campaign number: 00v302000 (vehicle speed control). the approximate failure mileage was 140,000.
Complaint filed: 2017-05-16
Components: ELECTRICAL SYSTEM
key won't come out of switch when in park. was told nhtsa 610316 is the fix, but can't find on internet.
Complaint filed: 2014-08-26
Components: STRUCTURE
both rear quarter panels, bottom of passenger doors, and tailgate rotting. *tr
Complaint filed: 2014-02-10
Components: AIR BAGS
over 3 yrs ago i received from chrysler a safety recall notice and every time i call the jeep dealer they tell me that the parts haven't been made yet. today i received another recall notice for the occupant restraint control module and still no parts. this is should not happen and you should have the parts after all this time. this is very dangerous and i want this fixed. *tr
Complaint filed: 2019-07-29
Components: STRUCTURE
the paint on the hood began to slowly peel away an is now is very awful i was just told that ford recalled many on the bad paint i was never aware of that till last week i was advised to write an find about this matter and that ford would stand behind that.
Complaint filed: 2017-05-04
Components: ELECTRICAL SYSTEM
fuel gauge and temp gauge stopped working at the same time. stationary.
Complaint filed: 2018-07-16
Components: STRUCTURE
rotted frame and never received voluntary notice about this and company is not supporting their voluntary notification explained that i never received it they told me it had expired by 23 days the vehicle is unsafe cannot drive it i only found out about the frame when it went to be inspected and failed . how did toyota get away with selling such an inferior and being allowed to be driven on our roads .i would like to know if your department could help i understand that thousands of other toyota truck owners are in the situation . sincerely [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *cc *tr
Complaint filed: 2014-06-24
Components: STRUCTURE
tl* the contact owns a 2003 ford explorer. the contact stated that the lift gate window became detached intermittently. the liftgate door failed to close properly and it developed a crack at the bottom. the vehicle was taken to an independent mechanic who diagnosed that the lift gate needed to be repaired and the window needed to be replaced. the contact was not included in recall nhtsa campaign id number: 04v442000 (structure). the vehicle was to be inspected, diagnosed and repaired by an authorized dealer. the manufacturer was notified of the failure. the approximate failure mileage was 1,002.
Complaint filed: 2021-05-11
Components: ELECTRICAL SYSTEM
when your driving out of the blue the car will just cut off when it feels like it and you have to try to coast to the side of the road and let the car sit for a minute and try to start it a couple of time before it will actually start 95 % of the time it happens while the car is in motion its happened on the interstate and city streets the other 5% of the time it happens when i come out to start the car it will start then sometimes it will just shut off and it's unsafe when i'm on the interstate in the middle lane and my car just shuts off and im coasting in traffic trying to get to the shoulder without getting hit
Complaint filed: 2014-11-17
Components: ELECTRICAL SYSTEM,AIR BAGS,ENGINE
so i got rear ended at the other party's fault at high speed while i was at a stop sign and they neglected to stop pushing me into an intersection full of traffic.no airbags deployed.and since my heater doesn't work but passenger seat heat burned my 12 year old daughters butt.anyone help? i just want heat for my babies.below zero here :( thank you!! [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2015-07-10
Components: AIR BAGS
tl* the contact owns a 2004 toyota corolla. the contact received a recall notification for nhtsa campaign number: 15v043000 (air bags) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.
Complaint filed: 2015-10-07
Components: AIR BAGS
2003 jeep liberty. consumer writes in regards to airbag system recall notice and lack of parts. *smd
Complaint filed: 2017-10-03
Components: STRUCTURE
tl* the contact owns a 1999 ford windstar. the contact stated that the subframe was cracked. the vehicle was taken to a local dealer (manderbach ford, 4450 5th street hwy, temple, pa 19560) where it was diagnosed that the frame was stressed. the vehicle was not repaired. the manufacturer was notified of the issue and advised the contact to take the vehicle to the dealer. the vin was unknown. the failure mileage was 108,000.
Complaint filed: 2014-05-21
Components: SUSPENSION
total air suspension failure. *tr
Complaint filed: 2015-01-01
Components: STRUCTURE
shortly after we purchased the vehicle back in 2000 the dashboard started to crack. throughout the years the plastic dash has become more brittle and the broken pieces have the strength and texture of peanut brittle but are rather sharp. we would find pieces all over the cab of the truck and if you dropped something down in the dash and tried to retrieve it, you would often come in contact with the sharp edges of the plastic that was still attached to the rest of the dash assembly. here recently the inner-frame that is also made of the same faulty plastic which holds the radio, temperature controls, headlight switch, airbag control switch, instrument panel, etc has also started to crack and the components are beginning to detach from the rest of the dash assembly. the main concern that we have recently noticed is how the passenger air-bag cover snaps onto the cracking dashboard plastic, if the air-bag were to deploy sharp plastic shards would be sent towards the passenger with the airbag. we have filed multiple complaints with our local dodge dealer and the dodge corporation directly and they simply tell us the vehicle is out of warranty and there is nothing they can do and offer for us to pay for the dashboard to be replaced. we should not have to pay for the mistake of the company due to them using defective plastic to mold the dashboard assembly. *js
Complaint filed: 2014-05-17
Components: VEHICLE SPEED CONTROL
while stopped at a traffic light, with my foot on the brake pedal, the car lurched forward. i was able to maintain control by pressing firmly on the brake pedal. this has happened 3 times in the last 2 weeks. the 1st 2 times, i thought it might be me, maybe my foot slipped had off the brake pedal and hit the accelerator pedal. today, however, that notion was dispelled. i was paying attention to my foot location on the brake pedal, my foot being firmly on the brake pedal, when the car lurched forward of it's own accord. *js
Complaint filed: 2015-04-24
Components: ENGINE,FUEL/PROPULSION SYSTEM
car comes to a traffic stop and dies. had been shaking prior and had a diagnostic done only to spend $150 to have it no better . took it to a better mechanic who said the valve seat dropped. i owe 2k on this car and it is worthless not to mention i am a student who has to go to work and classes with absolutely no recourse here. how do i keep my job or my status in college shame on ford you started me out with a really big problem and now i have to pay for a car that wont go anywhere and will not run on a 2k debt. and no transportation shame on ford. *tr
Complaint filed: 2015-08-31
Components: SERVICE BRAKES
went out to leave in my truck and as i was backing out of the driveway the brake line broke. thankfully no one was coming down the road.
Complaint filed: 2014-10-10
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 buick lacrosse. the contact received notification of nhtsa campaign number: 14v355000 (electrical system) and stated that the part needed was unavailable to service the vehicle under the recall. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2019-08-15
Components: STEERING
loss of power steering. difficult to steer. corrosion related defect in the lower intermediate shaft.
Complaint filed: 2018-01-31
Components: STRUCTURE
had to replace front passenger floor pan because there was a hole about 15 inches long and 5 inches wide due to rust. my front subframe is completely rusted at this point. rust is expected in new york due to salt, but after talking with nissan they said they have not heard anyone else having issues despite thousands of hits on a simple internet search about rust issues for nissans.
Complaint filed: 2016-07-05
Components: ELECTRICAL SYSTEM
instrument panel lights completely out. very obviously the same issue referenced in nhtsa recall 04v256000 for the lx version of the accord. you can feel the heat coming off the panel (before it was permanently broken.) paid hundreds of dollars to fix it at a honda dealership, only to find that new bulbs and instrument panel didn't work. reading over the nhtsa is like deja vu, this is exactly the problem i'm facing but for some reason the ex version of the honda accord is not included in the recall. well ask the dealer if i can pay to have the same work as the 'should be free' recall is for the nearly identical version of the car. extremely frustrating, makes the car very dangerous to drive at night.
Complaint filed: 2019-12-12
Components: POWER TRAIN
i was backing out of a spot, as i usually do, the car took longer than usual to shift from park into drive (about 3-4 sec). drove normally for about a half-mile, stopped at a red light, went to accelerate, and then the transmission wouldn't come out of 1st gear and revved super high. pulled over, then drove to my mechanic about a half-mile back at about 8-10 mph with my caution lights on. he took it for a test drive and said it seemed fine (i.e. the transmission didn't slip), but what i explained to him sounded like the onset of transmission failure). he suggested something could have gotten lodged in there and blocked fluid flow, and when i turned my car off and he started it, that it could have fallen out before his test drive. ever since "the incident" the transmission is very slow up-shifting from 1st to 2nd and makes a noise when doing so, and also is very slow shifting from park to drive, or reverse to drive. my car has about 162,000 miles on it. as of now, nothing has been repaired on it, and was advised not to change the transmission fluid as this often causes transmission failure in these vehicles around this mileage.
Complaint filed: 2021-04-23
Components: STRUCTURE
tl* the contact owns a 2000 ford ranger. the contact noticed that the subframe was corroded. the vehicle was not diagnosed nor repaired. a dealer was not contacted. the manufacturer had not been informed of the failure. the failure mileage was approximately 153,000.
Complaint filed: 2016-04-07
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 buick lesabre. the contact stated that the odometer and speedometer failed to work. the dealer indicated that the instrument cluster needed to be replaced. the manufacturer stated that there were no recalls for this failure. the approximate failure mileage was 78,000.
Complaint filed: 2017-04-03
Components: ELECTRICAL SYSTEM
tl* the contact owned a 2000 bmw 528. while the vehicle was parked, it caught fire and flames and smoke emitted from the glove compartment area. the hood also independently opened and revealed flames. the fire department extinguished the fire. a police report was filed. there were no injuries. the fire department stated that the fire was caused by an electrical issue. the vehicle was destroyed. the manufacturer was made aware of the failure. the approximate failure mileage was 124,000.
Complaint filed: 2015-06-06
Components: SERVICE BRAKES
abs brakes and traction control warnings came to have serviced
Complaint filed: 2016-01-30
Components: AIR BAGS
takata recall: i was involved in a head-on collision while i was driving my toyota rav4 2002 suv and i was driving at 45mph at the time. the other vehicle ran out of her lane and hit me head-on. the airbags in my toyota did not work which caused me and my wife to sustained several injuries. the other vehicle that hit me head-on, the air bags worked. i would like for your agency to investigate and to find out why my takata air bags did not work. my vehicle had only 33,000 miles on it and it looked brand new. mt toyota was totaled and i had to spend a few days in the hospital from my injuries. can the nhtsa perform an investigation into why my air bags did not work? it is my understanding that the air bags are supposed to work if you are in a head on collision going twenty mph. is it possible that the nhtsa has overlooked the possibility that some of the takata airbags do not work and has caused many accidents that they are not aware of. please advise.
Complaint filed: 2017-02-24
Components: AIR BAGS
my car was involved in an accident that resulted in it being totaled; and the airbags did not deploy.
Complaint filed: 2019-05-08
Components: STRUCTURE
tl* the contact owns a 2004 toyota sequoia. while driving approximately 50 mph, the vehicle veered uncontrollably from left to right. the contact was able to move the vehicle off the roadway safely. the contact also stated that the rear trailing arm fractured due to excessive corrosion. the subframe was sprayed per an unknown service campaign, but it did not prevent the failure. the vehicle was taken to an independent mechanic where the subframe was plate welded. toyota of smithfield (located at 550 george washington hwy, smithfield, ri 02917, (401) 723-0972) was contacted and referred the contact to the manufacturer. the contact was informed that the service campaign had expired and no further assistance would be offered. the approximate failure mileage was 210,000. the vin was not available.
Complaint filed: 2017-04-24
Components: STRUCTURE
tl* the contact owns a 2004 toyota 4runner. while viewing the undercarriage of the vehicle, the contact observed that the frame was rusted. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the contact was informed that the vehicle's warranty had expired. the failure mileage was approximately 202,000.
Complaint filed: 2015-03-17
Components: AIR BAGS
i drove my car over a very minuscule crack in the road at an extremely low speed as i was making a turn and the passenger side airbag deployed. the car did not have a passenger at the time but the explosion of the airbag simultaneously blocked my view of the right side window while i was making a turn, put me into a state of shock and cut all power from my car. i was very lucky to have been the only person in the car while this happened and i was also fortunate enough to not have crashed into anything while my life was put in such severe danger from the state of chaos this airbag caused. i called bmw north america and they had stated that even though there is a recall for the passenger side airbag matching my car's vin number, they said that the recall only covers the passenger side front airbag and not the side airbag! *tr
Complaint filed: 2014-02-15
Components: SERVICE BRAKES
returning from performing a drill operation and towing our drill machine back to the office. attempted to engage the brakes and all failed at approx. 60mph. i utilized the trailer brakes to bring the truck and trailer to a stop where i found a main brake line had split. having it repaired the mechanic advise me the entire brake system should be replaced due to corrosion/rust on all lines including the fuel line which could also fail. it was so bad that they did not attempt to bleed the lines as the bleeder may brake off. after that the truck has been stored until it can be repaired at over $2100.00 for only the brakes and does not include the fuel line. *tr
Complaint filed: 2021-02-12
Components: AIR BAGS
the srs lamp has remained on since purchase in 2009.
Complaint filed: 2014-08-30
Components: SERVICE BRAKES
i was traveling along at 45 mph., and gently applied brakes as i was nearing an intersection. the brake pedal suddenly went to the floor, and i had no brakes. luckily i thought quick enough to step down on the parking brake, or there would have been a major wreck. turns out that a steel brake line burst that runs along the frame in behind the fuel tank. has there been any recalls on this problem? seems like they should have been made out of stainless steel so they don't rust. thank god my 16 year old daughter wasn't driving when it happened! *tr
Complaint filed: 2014-02-05
Components: SERVICE BRAKES
driving into work this morning i tried to stop to and the brakes when to the floor. i looked underneath and there was brake fluid leaking from my brake lines near the drivers door on top of the frame rail. *tr
Complaint filed: 2018-11-25
Components: ELECTRICAL SYSTEM
emergency trunk release failed this system should be mechanical and should not fail remains failed whether electrical power is on, accessory is powered or switch in ca in, also remain failed with key
Complaint filed: 2014-06-02
Components: STRUCTURE
tl* the contact owns a 2001 dodge ram 2500. the contact stated that the dashboard started to developed cracks. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 84,000.
Complaint filed: 2014-09-29
Components: SERVICE BRAKES
i was driving near my home when a turkey ran out in front of my vehicle from the left. i was looking to the right as i approached my driveway. i saw the turkey out of the corner of my eye and i stepped hard on my brakes because i was unable to immediately identify the animal. my brake pedal went straight to the floor and, after stopping completely, i discovered that my driver side brake line had ruptured. i took the vehicle to a repair shop and was informed that all of my brake lines needed to be replaced. i was told that this brake line failure occurred because the lines were susceptible to corrosion caused by road salt. *tr
Complaint filed: 2015-05-29
Components: AIR BAGS
tl* the contact owns a 2002 bmw 325ci. the contact received notification of nhtsa campaign number: 14v428000 (air bags) and stated that the part needed was not available to schedule the recall repair within a reasonable timeframe. the dealer failed to provide a specific date for when the part would become available. the manufacturer was notified. the contact had not experienced a failure. updated 7/21/15*cn updated 9/23/15 *js
Complaint filed: 2016-10-19
Components: STRUCTURE
back tailgate window is crooked, air pressure thing fell off on right side causing a lack of support on that side and hinges are starting to bend to the left also. who knows when this window will fall off or how much longer it will be supported without the support on the right. it's just scary, we don't use this tailgate window at all so it may be fine? it is like this while stationary, in motion, on a city street or highway, turning etc.
Complaint filed: 2015-03-02
Components: ELECTRICAL SYSTEM
tl*the contact owns 2003 pontiac grand am. the contact stated that after the vehicle was repaired under nhtsa campaign number: 14v4000 (electrical system), the vehicle failed to start. the vehicle was taken to the dealer. the technician diagnosed that the vehicle needed a new ignition. the manufacturer was contacted, who stated that the ignition was not included in the recall. the failure mileage was 179,000.
Complaint filed: 2016-08-03
Components: ENGINE
driving about 30 mph, straight and level down main street in woodland park , co and experienced a loud pop, noise and vibration. engine lurched to a stop. hard to control vehicle. we stopped immediately. we thought we had hit something. turned out the cooling system fan blades disintegrated. pieces (schrapnel) punctured radiator, hoses and belts. fire and police had to respond due to possible fire and fluid leaking. vehicle towed to garage. same problem as earlier recalls 1998-2000 and 2013 (?). vw refuses to pay for repair.
Complaint filed: 2020-08-10
Components: STRUCTURE
jeep wrangler frames rust from inside out due to moisture getting in through upper part of frames where their are holes and settling to lower part of frame where their are no drain holes. their may have not been an issue if jeep had just put in drain holes in lower part of frame. it is a common problem in 1997 through 2006 jeep wranglers. i have this issue.
Complaint filed: 2015-10-30
Components: SERVICE BRAKES
my abs and brake lights continually come on and off and seems like a faulty issue with the electronics, but it renders the abs entirely useless when on. i have asked around if there was an official recall as this seems to be a common issue and was directed to report this on this site. i recently had the codes scanned specifically and there were so many triggered it was ridiculous. i was told that it's a faulty issue with this make and model and a repair would cost in the thousands. it sure seems like ford would have a recall on this faulty safety issue. sometimes the light is on when i start the van, sometimes it comes on after a drive for a little, but once it's on it stays on until the van is stopped and shut off. i've read that it could deal with the heat and/or corrosion issue of expanding aluminum plate. based on the inconsistency of the light it would appear that at times the computer and abs is working when in cooler situations. it's been happening for a while now but is something i've been told that doesn't impact main braking so it's hard to justify the cost of fixing an electronic piece. is there a recall for this that i was not notified about being the second owner? i picked a random date for the 'when did this happen' as i'm unsure how long it's been occurring but was an issue with my dad before we purchased from him.
Complaint filed: 2014-08-28
Components: ELECTRICAL SYSTEM
a cordon to the vel. dada the bsm was repair back in 2005 but hear it is 2014 and it has gone haywire again car start for about 10 sec. dash light don't work speedo don't work fuel gage don't work door locks don't work if this problem seem to be the same as it was in 2005 shouldn't it still be covered on the 2003 recall thank you for your time mileage don't shore i think around 135000. *tr
Complaint filed: 2014-08-13
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 buick rendezvous. the contact could not turn off the vehicle because the key became stuck in the ignition. the failure occurred twice. the vehicle was taken to a dealer for diagnostic testing, which confirmed that the ignition lock chamber needed to be replaced. the vehicle was not repaired. the vin was unavailable. the manufacturer was notified of the failure. the approximate failure mileage was 113,138.
Complaint filed: 2015-09-15
Components: SERVICE BRAKES
i purchased this car in november of 2012 as the 2nd owner. it only had 60,000 miles on it and seemed like a great car. one day i was driving on the freeway approximately 65mph, when i had to brake slightly and the brake pedal felt kinda mushy and my braking was slower than normal. next thing i saw was my dashboard had a red message on it (brake reduced braking effort) ahhhhhh i was freaked out and got off the freeway and pulled into a gas station. i called a tow truck (i was afraid my brakes were not going to work and i didn't want to put my young son or anyone else in danger. the benz dealership did a full inspection and found that the sbc (sensotronic brake control system) needed to be replaced. the also stated that mb had a recall on this particular part, however that i missed the the frame to get it replaced. i called the mb corporation and spoke to several service reps and they all told me i should have gotten it replaced within the recall time frame of 10 years. i explained how could i have known this when i purchased the car and i would like for mb to replace my sbc unit or at least give me a discount. anyway, after 3 months of calling and receiving no assistance, i gave up. i do not think this is a way to run a business, especially when it a major safety concern. they know that this sbc unit can and does default to basic hydraulic mode, which makes braking slow and unsafe. needless to say the car is useless to me and has sat in my driveway as the electrical system goes off and on as i am driving. i will never buy another mercedes benz, i bought it for the safety of my family and now i see how much they stand behind their products.i will also never purchase another car again without checking this site for recalls.
Complaint filed: 2015-04-16
Components: SERVICE BRAKES
tl* the contact owns a 2005 chevrolet malibu. the contact received a notification for nhtsa campaign number: 14v252000 (electrical system, electronic stability control, exterior lighting, service brakes, hydraulic, vehicle speed control). the contact stated that the vehicle was repaired according to the recall, but the failure persisted. the service brake warning indicator light flashed on and off sporadically. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 110,000.
Complaint filed: 2020-08-13
Components: AIR BAGS
1999 honda civic. consumer writes in regards to airbag safety recall. *ld the consumer stated the dealer was not able to repair the vehicle. the consumer requested to have the airbag disconnected. *js
Complaint filed: 2015-02-16
Components: STRUCTURE
my truck has been babied it's entire life and has been garaged. i even tinted the windshield with the uv rated ting so it would help with the dash issues also. even with all this precaution, the dash has still cracked. i noticed the first hairline crack in summer 2006 and it's been a downhill spiral ever since. recently it started dropping parts in the vents i guess. then i would have particles flying in my eye when i turn the heater on. my kids also have things flying in their eyes. this is a danger ous situation and dodge needs to recall these dashes before someone gets really hurt or killed. *tr
Complaint filed: 2018-11-13
Components: STRUCTURE
i was driving on city when i heard metal noise from right front passenger side i had it check ed and i was told that the k frame-subframe had rusted and cracked only on passenger side right i checked online and found out that a lot of people had this problem due that the ac was dripping water on top of it it was a manufacture defect
Complaint filed: 2015-06-25
Components: AIR BAGS
tl* the contact owns a 2003 hyundai tiburon. while starting the vehicle, the air bag warning light illumined. the failure occurred on several occasions. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 90,000. the vin was not available.
Complaint filed: 2014-09-17
Components: STRUCTURE
tl* the contact owns a 1995 dodge dakota. the contact stated that the vehicle was unable to pass the state vehicle inspection due to the frame being corroded. the vehicle was taken to an independent mechanic. the technician verified the failure and stated that the damage was beyond repair. the manufacturer was not notified of the failure. the approximate failure mileage was 152,000.
Complaint filed: 2014-08-27
Components: STRUCTURE
as i travel extensively overseas vehicle has only 31000 miles and has been religiously serviced and garaged. now i am informed rust has corroded right door and may have spread to other doors calling for replacement of all doors. i am informed this is a problem mercedes has been aware of for some time yet i have never been informed for early remedial action. an obvious manufacturers defect that has been occurring for some time. *tr
Complaint filed: 2015-11-19
Components: SERVICE BRAKES
driving down the road, applied brakes to stop at red light, brake paddle went to the floor. had to use the emergency brake to stop truck. no warning, no lights. brake line had rusted and broke. had my wife and grand children in truck.
Complaint filed: 2015-08-17
Components: SERVICE BRAKES
tl* the contact owns a 1999 chevrolet silverado 1500. the contact stated that there was extensive rust and corrosion on the brake lines. as a result, the brake lines prematurely fractured several times. the vehicle was towed to an independent mechanic who replaced the brake lines twice; however, the failure recurred. the contact stated that the abs warning light illuminated and the brake pedal sank to the floor. the vehicle was to be towed to an independent mechanic a third time for inspection and diagnosis. the manufacturer was notified of the failure. the approximate failure mileage was 100,000.
Complaint filed: 2016-09-08
Components: SERVICE BRAKES
lost brakes on highway. got in accident. now all brake lines have to be replaced. never going to buy another gm piece of [xxx]. and only has 73,000 miles on it. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2014-01-20
Components: SERVICE BRAKES
on multiple occasions, the abs fault light comes on. this is just one of many problems focused around the brakes. abs fault light is still on, my brake pedal action is soft. brakes have been replaced. the right front outer brake pad was stuck and wore down to the metal. all the other front brake pads had good wear on them except for the front outer pad. something is not right with the brake system on these trucks. i've checked a number of web sites and this brake problem is occurring with many trucks and many owners in many stated. i've even read the same complaints posted through the nhtsa .for the same brake problems please do something before someone is killed. *tr
Complaint filed: 2019-05-15
Components: SERVICE BRAKES
my brakes do not always work; i often have to pump the brakes up just to be able to get them to apply. it is very scary. i can put my foot all the way to the floor, and the truck will barely slow down. i feel i will likely rear-end somebody or roll into a busy intersection because the brakes will not work.
Complaint filed: 2014-12-19
Components: SERVICE BRAKES
pushed the brake pedal and was not able to stop due to a blown brake line. this was my first incident, but the second for the truck. this issue occurred when my father owned the truck and he had gm replace the brake lines. i had gm replace the brake lines for a second time. it's very scary not being able to stop a vehicle, but luckily i was on a highway and was able to drift over to the shoulder. *tr
Complaint filed: 2014-03-19
Components: FUEL/PROPULSION SYSTEM
tl* the contact owns a 2003 ford f-150. the contact stated that the vehicle was parked in a residential garage when it was noticed that there was a substantial gasoline fuel leak. the vehicle was towed to an independent mechanic where the fuel tank was replaced due to excessive corrosion near the passenger's side fuel tank straps. the manufacturer was notified of the problem and advised the contact that there were no recalls for the failure. the approximate failure mileage was 113,000.
Complaint filed: 2015-01-28
Components: SERVICE BRAKES
tl*the contact owns a 2002 ford escape. the contact stated that while attempting to start the vehicle, the brake pedal depressed to the floor and there was smoke emitting from the vehicle. the vehicle caught on fire which was extinguished by the contact. the vehicle was towed to the dealer. the technician diagnosed that the abs electrical system had failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the vehicle was included in nhtsa campaign number: 12v005000 (service brakes, hydraulic). however, the contact did not receive the recall notice. the dealer informed the contact that the vehicle had surpassed the statue of limitations for the recall. the approximate failure mileage was 196,000.
Complaint filed: 2016-05-29
Components: AIR BAGS
on may 6, 2016 i was driving on interstate 5 between 55-60 mph in the middle lane of heavy traffic when suddenly there was an explosion inside my car. the right/left side airbags deployed without any warning. i was able to get to the shoulder and call aaa. i was towed to the landmark ford service center.
Complaint filed: 2016-02-17
Components: AIR BAGS
its been over a year and the part to fix my jeep is still not available. i got second notice of recall , called dealership, they said they didn't know when the part is going to be available. how can i fix my jeep if your company can't comply to have parts for my jeep? i live in ray township, dealer was in romeo .is there a solution ? i hope so before someone , possibly will get hurt.