vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2015-07-24
Components: TIRES
tl* the contact owns a 2001 chevrolet camaro equipped with goodyear eagle sport (na) tires, size: 245/45/r17. while driving at 60 mph, the contact felt a vibration coming from the front driver side tire and the tire blew out. upon further inspection, the contact noticed that the threads separated from the tire. the vehicle was taken to a dealer where it was diagnosed that the front driver side tire needed to be replaced. the tire was replaced. the manufacturer was not notified of the failure. the vehicle failure mileage was 173,000 and the tire failure mileage was 17,000. the dot number was not available.
Complaint filed: 2015-12-25
Components: AIR BAGS
the steering air bag blowout for nothing, the vehicle was stationary the motor was working i'm whasing the land rover and that happened, i'm confuse.
Complaint filed: 2016-06-10
Components: STRUCTURE
frame is rusted completely parts falling off and motor mounts have rusted apart. rear bumber almost rusted away and falling off.
Complaint filed: 2014-12-22
Components: FUEL/PROPULSION SYSTEM
tl* the contact owns a 2004 saturn ion. the contact stated that there was a strong odor of fumes coming from the vehicle. the vehicle was taken to a dealer, who diagnosed that the fuel pump needed to be replaced due to an internal failure with the fuel pump module. the vin was not included in nhtsa campaign numbers: 04v003000 (fuel system, gasoline), 12v459000 (fuel system, gasoline) and 09v419000 (fuel system, gasoline). the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 57,000.
Complaint filed: 2015-05-04
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 1500. the contact stated that nhtsa campaign number: 14v770000 (air bags) and nhtsa campaign number: 14v817000 (air bags) exceeded a reasonable amount of time for the recall repairs. the dealer stated that parts were not available. the manufacturer was not made aware of the delay. the vehicle was not repaired. the contact had not experienced a failure. updated 6/25/15*cn
Complaint filed: 2014-12-11
Components: ELECTRICAL SYSTEM
instrument cluster gauges malfunction periodically and lock into one position or don't work at all. cant tell what your speed is , temp is, rpm etc! this i think is a safety issue and should be addressed. i see this is happening to many people as i have investigated it on line. this is pretty much what's happening. https://www.youtube.com/watch?v=rzily3gxexa. *tr
Complaint filed: 2014-03-17
Components: SERVICE BRAKES
tl* the contact owns a 2005 chevrolet impala. the contact stated that while driving at various speeds the abs, the traction control and service traction system warning lamp illuminated. the contact mentioned that whenever he attempted to engaged the brakes the vehicle failed to stop and the brake pedal would vibrate. in addition, the contact mentioned the speedometer had malfunctioned showing erroneous reading. the vehicle was not taken to the dealer.the manufacturer was made aware of the failure. the vehicle was not repaired. the vin was not available. the failure mileages 41,000 and current mileage was 44,000.
Complaint filed: 2014-09-02
Components: STRUCTURE
tl* the contact owns a 2004 toyota tacoma. the contact stated that during a routine inspection, it was discovered that the sub frame had holes. the vehicle was taken to the dealer for diagnostic testing however no results were available. the manufacturer was notified of the failure. the approximate failure mileage was 124,000.
Complaint filed: 2020-05-21
Components: SEAT BELTS
front passenger seat belt doesn't work properly. *tr
Complaint filed: 2015-03-20
Components: AIR BAGS
tl* the contact owns a 2003 honda civic. the contact stated that the driver side air bag was replaced under nhtsa campaign number: 14v353000 (air bags) back in september. shortly after, the contact received a notice stating that the passenger side needed to be replaced. the vehicle was taken back to the dealer. the technician stated that the parts needed were not available and that the passenger side air bag did not need to be replaced. the manufacturer was contacted, who explained to the contact that the notification was sent in error and that the passenger side air bag did not need to be replaced under nhtsa campaign number: 14v700000 (air bag). the failure mileage was 60,000. updated 4/27/15*cn updated10/9/15 *js
Complaint filed: 2015-05-07
Components: SERVICE BRAKES
while driving around town i noticed my brakes feeling mushy and the pedal needing to be pressed further into the floorboard. my "check brake system" light came on and upon inspection noticed that i was low on brake fluid. i filled the brake fluid reservoir to the max line. the next day the same warning light came on and i further inspected the brake lines to find that the lines from the abs box to the rear had rusted out and were leaking badly. *tr
Complaint filed: 2014-01-15
Components: ELECTRICAL SYSTEM
drove the 2004 nissan sentra 1.8l on the highway at 60mph and the car began to decrease speed to about 30 to 40mph with rpm meter fluctuations while pressing on the gas with same pressure. on the same day the car shut off multiple times after starting it for a minute. previously on 2 occasions while at a stop light the car would shut off while idling. the check engine light was on for awhile but would periodically turn off. took the car to nissan after the highway incident and they said it was the cam position sensor and crank sensor. when asked about recalls nissan said my car was not listed under the recall campaign. had to pay $730 to fix this problem while after reading other people's complaints for this model and other model complaints it appears this is a common problem and should be taken a look at to include in the recall. *tr
Complaint filed: 2014-05-04
Components: SERVICE BRAKES
i took my car in to get it serviced as well as have the dealership cheek the brakes. i received a phone call stating that along with the rear brakes on the car, the parking/emergency brake pads needed to be replaced as well because they were having metal on metal contact. i thought it was odd that the parking brakes need to be fixed considering i have never used them before. the dealership finished up with the car and when i got it back, i began to notice some tugging going on when i would be driving through town or anywhere really. it felt as if i was pulling a trailer or boat when i was not. after a few days i noticed that the tugging sensation had began to die down. it was then that i read the parking brakes for this model were somehow receiving some type of contact that caused them to wear down very rapidly. i proceeded to follow the instructions in the manual on how to set the parking brake, considering i had never used it, and when i finished all the steps required, my car proceeded to roll backwards down the very slight incline. i called the dealership and brought the car back in for them to look at it. turns out, i need new hubs along with a new set of parking brake pads and a few other things in order for the problem to be corrected. it angers me that gm has not issued any sort of statement to owners informing them about the issue. nor have they issued any sort of recall on the matter. my parents bought the car brand new back in 2002 and drove it before i did. they never used the parking brake either. my brother who drives a silverado of the same year also has had issues with the parking brake not working. there have been reports of the parking brake failing at 25,000 miles for some individuals. there is no telling when the parking brake first went out on my car, but it has been not functioning for a while from what i can gather from the dealership. *tr
Complaint filed: 2014-12-11
Components: ELECTRICAL SYSTEM
key in ignition cylinder is able to be pulled out when engine is running. engine stays running without a key in the cylinder. vehicle was recalled for plastic inserts on keys but not for key cylinder. *tr
Complaint filed: 2020-02-04
Components: AIR BAGS
stevens creek honda (san jose, ca) said they fixed the srs light problem(09 dec 2019) but it reappeared a few days later. unclear whether they really fixed problem; continuing to work with american honda motor co(case 10-214133 and stevens creeek honda(dealer) to remedy airbag problem.
Complaint filed: 2017-11-02
Components: STRUCTURE
dashboard is cracked in many places resutling in very sharp pieces that are loose and could injure occupants upon a sudden stop.
Complaint filed: 2014-04-07
Components: SERVICE BRAKES
i own a 2004 cadillac escalade. while driving 35 mph, i attempted to engage the brakes but the brake pedal abnormally sank into the floorboard. the brake warning lamp illuminated and i had to engage the emergency brake, and manual breaking in order to stop the vehicle. after a mechanic inspected the vehicle he noticed that brake fluid was leaking from under the engine compartment (front driver-side). the vehicle was taken to the shop. the technician diagnosed that due to corrosion, the brake line was fracture and needed to be replaced. the failure and current mileage was 187,500. i have never owned a car where the break lines actually rusted out ??? *tr
Complaint filed: 2017-02-03
Components: AIR BAGS
"takata recall"- we received a letter dated september 2016 about the recall of the passenger airbag and our car was included in the recall. it says " your vehicle is also affected by a passenger airbag recall" and " we are pleased to inform you that we have the necessary parts to complete this recall". prior to the letter ( august 26, 2016), this particular car had changed oil at pacific bmw and checked the airbag and noted " recall: performs recalls/ replace driver's airbag/ parts not available at this time/ unable to perform recall". they advised me to contact the dealership on this matter, we contacted on the following month but they said " there was no available parts" and they would call us once it's available. it's been 6 months now and we haven't receive any call or advice from the dealership ( pacific bmw ) about the availability of the said airbag recall and when to replace it. our car just sitting in the garage or we barely use it because of this airbag recall and afraid to put myself and my family in danger. i really need your help to resolve this matter. thank you very much. [xxx] tel no [xxx] email: [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2018-03-15
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 chevrolet impala. after the vehicle was repaired per nhtsa campaign number: 14v400000 (electrical system), the vehicle failed to operate. the contact mentioned that the vehicle was wired to a starter to operate. the vehicle was taken to century chevrolet (6105 west 120th ave, broomfield, co), but the cause of the failure could not be determined. the manufacturer was notified. the approximate failure mileage was 144,598.
Complaint filed: 2014-12-17
Components: STRUCTURE
can not close rear sliding door or driver it has 2 latches the front one locks and the rear one does not because of the weld braking loose also the rear hatch door where the latch holds on the bracket the weld came loose can not keep door closed i took it the dealer and they said that no recall has been on file. *tr
Complaint filed: 2017-11-06
Components: AIR BAGS
takata recall on proposed airbag inflator. airbag light is on
Complaint filed: 2016-09-06
Components: STEERING
tl* the contact owns a 2004 chevrolet corvette. while attempting to restart the vehicle, the engine shut off and a "service steering column" message displayed. the vehicle continued to stall. the contact also observed a second message that read "take the key out for 10 second and reinsert". after following the instructions, the vehicle operated normally. the cause of the failure was not diagnosed. the vehicle was not repaired. the manufacturer was not notified of the failure. the dealer stated that the vin was not included in nhtsa campaign number: 04v06000 (steering), although the failures were identical. the failure mileage was 6,100.
Complaint filed: 2024-10-19
Components: SUSPENSION,STRUCTURE
found hole in frame (chassis)
Complaint filed: 2014-10-03
Components: ENGINE
i was driving when all of a sudden the screen flashed engine power reduced. i had to pull into a parking lot to keep from being hit. now my car won't start all . had to have it towed home. *tr
Complaint filed: 2015-08-19
Components: AIR BAGS
tl* the contact owns a 2005 chevrolet tahoe. upon starting the vehicle, there was a beeping sound and the service air bag warning indicator illuminated on the instrument panel. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the issue. the failure mileage was 122,807.
Complaint filed: 2016-08-18
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 dodge ram 2500. the contact stated that the vehicle was turned off, but the engine continued to run without the key in the ignition. the contact had to disconnect the battery cable to prevent the failure. in addition, the contact smelled fumes of burning wire. the vehicle was inspected by a mechanic who diagnosed that there was a short with the wiring and the control box associated with the fuses. the dealer stated that the part was on a national back order. the contact was unable to determine when the vehicle would be repaired. the manufacturer was notified of the failure. the failure mileage was not available.
Complaint filed: 2016-05-12
Components: STRUCTURE,SEATS,UNKNOWN OR OTHER
the interior smells strongly of crayons and will not go away with shampooing, cleaning and/or other methods of odor removal. the odor is very strong and rubs off on clothing and skin whilst seated.
Complaint filed: 2017-12-01
Components: AIR BAGS
takata inflators. i got claim letter but no paper showing i can take to have my recall airbags fixed
Complaint filed: 2017-09-18
Components: VEHICLE SPEED CONTROL
tl* the contact owns a 2003 honda pilot. while driving, the vehicle would erroneously accelerate to approximately 20 mph without the driver depressing the accelerator pedal. also, while the vehicle was parked, the rpms would continuously rev up to 3,000. the vehicle was taken to hall honda in virginia beach, virginia, but the cause of the failure was not yet determined. the manufacturer was not notified of the failure. the vin was not available. the failure mileage was 150,000.
Complaint filed: 2014-09-30
Components: STRUCTURE
tl* the contact owns a 1998 jeep grand cherokee. the contact stated that the uniframe attached to the trailer hitch was rusted. as a result, the recall repair according to nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) was unable to be performed. the vehicle was not repaired and the manufacturer was not notified. the vin was unavailable. the approximate failure mileage was 155,000.
Complaint filed: 2015-10-06
Components: AIR BAGS
tl* the contact owned a 2001 chevrolet silverado 1500. while driving 45 mph, the contact was distracted and drove off the road into a ravine. the air bags failed to deploy. the contact injured both legs, knees, and ribs that required medical attention. a police report was filed. the vehicle was destroyed. the manufacturer was not made aware of the failure. the failure mileage was 194,000.
Complaint filed: 2018-03-18
Components: STRUCTURE
excessive rust not caused by normal wear and tear, had spare tire carrier rust off while on the road
Complaint filed: 2015-02-15
Components: FUEL/PROPULSION SYSTEM
i was driving and my check engine light came on. put it on computer it said fuel pump module. *tr
Complaint filed: 2016-05-26
Components: AIR BAGS
tl* the contact owns a 2004 toyota avalon. the contact received notification of nhtsa campaign number: 15v043000 (air bags); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2014-11-13
Components: STRUCTURE
i own a 2004 toyota tundra. upon inspection from servco toyota, i was told my frame has holes the size of quarters through it in several places. i was advised to get another vehicle because this one was no good. i also own a 1994 toyota pickup and have no frame or other issues with it. how is it possible that they can use substandard metal on a truck that was $29,000 at purchase, only lasts 10 years and is a hazard to drive on the road. i cannot ever consider or recommend ownership of a toyota again with such terrible quality. very dismayed at the horrible condition of my 2004 toyota tundra truck frame and the lack of quality from a company that at one times name meant quality. a very sad, disappointing and costly decision to purchase a toyota. *tr
Complaint filed: 2015-03-31
Components: AIR BAGS
tl* the contact owns a 2004 toyota corolla. the contact received notification of nhtsa campaign numbers: 15v043000 (air bags) and 14v312000 (air bags); however, the parts needed to repair the vehicle were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.
Complaint filed: 2016-06-24
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 mercedes-benz s430. while driving 25 mph, the instrument cluster became inoperable and the vehicle lost power. the vehicle was able to be driven to the contact's residence. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 108,000. the vin was unavailable.
Complaint filed: 2015-05-18
Components: STEERING
tl* the contact owns a 2004 toyota avalon. while driving speeds over 45 mph, the steering wheel would shake and vibrate. the vehicle was taken to the dealer, who diagnosed that the vehicle needed a wheel alignment. the wheel alignment was performed but the failure continued to occur. the contact indicated that later, when starting the vehicle the steering wheel was extremely difficult to turn in either direction. the vehicle was taken back to the dealer, who diagnosed that the failure was due to an internal leak in the rack and pinion. no further information was available. the vehicle was not repaired. the manufacturer was notified. the failure mileage was 48,000.
Complaint filed: 2015-10-08
Components: SUSPENSION
while my daughter driving my car abc light came on and suddenly lost control and had accident. car went over the center line, climbed over barricade and destroyed the car. insurance company totlaled the car because it was too expensive to repair. while driving a high pressure hose blew up and car went all the way down to bottom of the suspension, mercedes does not take any responsibilty for this problem and when i searched the internet i found there are hundreds of complains for the incidents like this.
Complaint filed: 2018-01-03
Components: STRUCTURE
base rusted and very dangerous to drive i was driving making a left turn and the fender popped loose the steering column causing me to lose control and couldn't turn anymore, luckily it was just a turn down the street of my house. please help
Complaint filed: 2016-08-13
Components: STRUCTURE
i took my vehicle in for a recall concerning the frame rusting through and breaking in 2011. the dealership decided to spray the frame with undercoating rather than fix the problem or reimburse me for my vehicle. know the frame has completely broken on the drivers side and is no longer safe to drive. after looking at the damage it is clear that the dealer simply sprayed over the rusting frame to cover up the damage rather than fix it. i drove this vehicle for several years not knowing the danger that i was putting myself and family in. know my vehicle is unsafe to drive and toyota is offering to give me a meager $1,000 towards a new vehicle. this is nonsense considering they knew the issues with this vehicle and did not fix it properly when they should have. i don't have several thousand dollars to put into a new vehicle when this vehicle should have lasted several more years. i have pictures that show i take great care of my vehicles (outside/inside look new) and the only issue is due to the manufacturers negligence. i feel that toyota should take responsibility for their fault and fix my vehicle. i'm not looking for a handout but want them to do the right thing. toyota should fix this issue as it is no fault of my own.
Complaint filed: 2014-05-16
Components: VEHICLE SPEED CONTROL
the accelerator pedal position sensor had just been replaced. three blocks from the mechanic, while stopped at a red light, the vehicle unexpectedly increased acceleration. the brake pedal was applied to no avail. the e-brake was applied. vehicle kept lurching forward against the restraint, then died. ten minutes later, vehicle started and was returned to mechanic to avoid accident or injury. no cause has yet been found. approximate mileage was 95,000. *tr
Complaint filed: 2016-11-16
Components: STRUCTURE
tl* the contact owns a 1999 ford ranger. while the vehicle was being inspected, the mechanic noticed that the subframe was rusted. the vehicle was repaired; however, the frame fell off. the manufacturer was not notified of the failure. the approximate failure mileage was 100,000.
Complaint filed: 2014-05-01
Components: STRUCTURE
tl* the contact owns a 2005 bmw 645 ci. the contact stated that while traveling various speeds, the driver's door erroneously opened. the vehicle was not diagnosed or repaired. the manufacturer was contacted about the failure. the failure and current mileage was 88,000.
Complaint filed: 2017-05-17
Components: STRUCTURE
tl* the contact owns a 1998 ford ranger. while driving various speeds, a knocking type noise was present coming from the bed of the vehicle when the brakes were applied. the contact indicated that the vehicle failed inspection due to rusting and corrosion of the subframe and cross members. the cause of the failures was not diagnosed. the vehicle was not repaired. the vin was not available. the manufacturer was not notified of the failures. the failure mileage was 169,000.
Complaint filed: 2019-03-25
Components: EXTERIOR LIGHTING
tl* the contact owns a 1997 dodge ram 3500. while driving various speeds, the headlights failed to operate. there were no warning indicators illuminated. callaway chrysler dodge jeep ram (809 s westminster ave, fulton, mo 65251, (855) 486-1440) diagnosed that the headlight switch was melted. the vehicle was repaired, but the failure recurred. the vehicle was not repaired again. the manufacturer was made aware of the failure. the failure mileage was 253,363.
Complaint filed: 2017-10-10
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1997 chevrolet malibu. the contact had trouble starting the vehicle and the anti-theft system warning indicator illuminated. after ten minutes, the vehicle was operable. the contact stated that the failure occurred twice a month. the dealer was not contacted. the manufacturer was not notified of the failure. the failure mileage was approximately 80,000. *ln consumer stated had to keep key in ignition for 10 minutes in a position not good not safe, chance of battery dying. i'm also afraid theft system light will come on and lock car up while driving. updated 7/25/18*jb
Complaint filed: 2023-04-22
Components: STRUCTURE,ENGINE,FUEL/PROPULSION SYSTEM
back windows fell off track and windows fell down, cannot roll them up. ac and heater broke and won't work at all. fuel system is too lean. transmission is going out timing chain and tensioners making loud knocking noise. burning oil.
Complaint filed: 2019-02-19
Components: STRUCTURE
massive amounts of rust on frame, front and rear bumper, leaf spring shackle brackets, bracket holding body to frame., and radiator support.
Complaint filed: 2020-01-06
Components: STRUCTURE
took vehicle for new muffler. advised not only muffler rusted through but the frame has extensive rust and deemed unsafe.
Complaint filed: 2017-09-23
Components: ELECTRICAL SYSTEM
the instrument panel cluster gauges don't always work. we were on freeway when we noticed speedometer had failed as well as fuel gauge , temp gauge all gauges inoperative. this is third time cluster panel is being replaced; first two under warranty third time we had to pay $204.
Complaint filed: 2016-05-31
Components: STRUCTURE
while under jeep noticed the frame is really rusted. real bad in front of left rear wheel and behind right front. not safe to drive. body looks like new has 100000 miles on it
Complaint filed: 2019-08-17
Components: ENGINE
my cats are going bad after i just spent $600 to get a whole new exhaust system! the car chokes up when i accelerate and almost feels like it will lose power. i also have a code coming up for p0430
Complaint filed: 2014-02-10
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. the contact stated that he received a recall notice for nhtsa campaign number 12v527000 (air bags) and was informed by the dealer and the manufacturer that the parts were not available. the contact had not experienced a failure. the vin was not available. .updated 03/18/14 *bf the consumer stated the vehicle was fixed on 02/27/14
Complaint filed: 2018-08-12
Components: SERVICE BRAKES
the brake lines on my 2003 silverado 1500 are rusting completely out. two years ago i had to replace a portion of the passengers front brake line because of corrosion. last year i had to replace the line that goes from the abs to the rear flexible hose fitting. today i discovered that a line from the master cylinder is leaking, i haven't gotten underneath to see if it is the front or rear supply line. this is outrageous and is a safety issue. i had a 1968 camaro for 19 years, sold it in 2004 and it's brake lines were in perfect condition never a problem. that's 36 year old and never a problem. i also have a 2006 colbalt ss, it's lines are okay because they have a coating on them that protects the metal. why doesn't the truck have the same coating? is someone going to have to die or be seriously injured before a recall is issued. by the way all the failures happen when i was driving down the street, applying the brakes, not when i was standing still.
Complaint filed: 2014-08-21
Components: SERVICE BRAKES
pulled out of parking lot at low speed and stopped to wait for a red light. while stopped with foot on brake pedal, brake pedal suddenly dropped to the floor. when light turned green i accelerated slowly and tested the brakes to find the stopping power of the vehicle reduced to near zero. pulled over in a safe area after a few blocks and inspected vehicle to find fluid sprayed around front passenger wheel well and dripping from brake line. suspect sudden brake line rupture had occurred. decided vehicle was unsafe to operate and parked it awaiting tow. *tr
Complaint filed: 2015-01-18
Components: AIR BAGS,SEAT BELTS,SEATS
during inspection inspecter 38573 reported a diagnostic fault as airbag control module. after failed inspection. i looked for part with the avail. current part on vehicle is 1f2a-14b321-ee. i cannot find a part number matching. i took it to a second mechanic to verify if he infact was right. and i looked at the diagnostic and the airbag did not show up however what did show up after airbag light came on after a full memory clear was code b234 which points to driver safety belt buckle switch short circuit to ground. or in lames terms safety belt buckle switch. this should never in a cars life ever happen. if this happened before a accident this could cause death to the consumer. im the second owner of this vehicle i believe so im not sure if there's a recall for this particular issue as i do know there's one similar. my reinspection is due within 6 days. i feel i shouldn't have to pay for a repair for a part on something that should never need to replaced. especially when lives are at stake. *tr
Complaint filed: 2014-11-08
Components: SERVICE BRAKES
abs light illuminates often when encountering a bump on the road, but usually just randomly. light is always off when the engine is started. initially the light would not come on again for several weeks, but over time the light now always comes on after a few miles. abs dtc code is c1185. *tr
Complaint filed: 2020-04-14
Components: STRUCTURE
vehicle has 100 000 miles. heavy rust is observed since 2018 on the main frame near the front end. holes and openings on the frame are rusted out and large amount of metal is falling. same problems as reported on tacoma. i am concerned about safety and structural strength of the vehicle in case of impact. *tr
Complaint filed: 2015-01-10
Components: SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
the engine started cold and revved to 2500 rpm and then oscillated between 2500 and about 3000 rpm and never slowed down. i put the car in drive and drove it the block and a half to my house using the brake to stop at the only stop sign on the route but stopping was difficult. the next morning i experienced the same ultra-fast idle and drove the car on an errand that was about 2 miles distant. the same pattern persisted but the brakes were heating up and smelling from frequent use in keeping the car within the city speed limit. it also stressed the automatic transmission while braking against the fast motor. i started shifting from drive to neutral and coasting to control the speed while the engine speed oscillation continued. i parked the car back home and had a tow truck take it to marietta toyota where the diagnosis was to replace the idle control motor at a cost of $669.00 less a $99.00 negotiated discount. that service solved the problem but the problem had the potential to overheat the brakes, cause one to coast in neutral without ideal control of the car in an emergency, etc. *tr
Complaint filed: 2014-06-16
Components: SERVICE BRAKES
tl* the contact owns a 2004 nissan titan. the contact stated while driving 15 mph, the abs and brake warning lamp illuminated and the vehicle started making a loud grinding noise. the vehicle was taken to the dealer for diagnostic testing and the technician was unable to determine the cause of failure. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage were 107,000.
Complaint filed: 2018-06-04
Components: UNKNOWN OR OTHER,LATCHES/LOCKS/LINKAGES
my 2001 four winds 5000 motor home experienced a failure of the main door lock mechanism manufactured by trimark corporation on friday 6/1/18. the door lock is trimark model 060-0650. the failure mode resulted in the door to be locked shut from both the inside and outside of the rv. the internal component that failed is the "plunger" that is made from die-cast zinc, not steel. the plunger failed in a manner that made it extremely difficult to extract the plunger from the door striker plate, which in turn made it impossible to open door from either inside or outside the vehicle. this is an extremely unsafe and potentially hazardous situation. the only way i was able to get the door to open was to remove the face plate on the door lock mechanism from the inside of the vehicle and literally cut away with a dremel tool and drill motor enough material surrounding the broken plunger to be able to grab the plunger with a needle nose pliers and extract it from the door striker plate (see attached photos). it took over two hours to complete this effort to open the door. note in the photos the design of the broken plunger, with the 1/2" thick end mated with the .095" thin end, all made out of zinc pot metal. such an inferior design should have never been released into the marketplace, knowing full well the failure mode was for the door to be locked from both the inside and outside of the vehicle. it was pure negligence on the part of trimark corporation for the zinc version of the plunger to ever be designed and released for production. the company should be held accountable for the fact there are literally tens of thousands of rv on the road today with trimark model 060-0650 door locks that could fail in a mode that traps the rv occupants (and possibly their pets) inside their vehicles, or prevents them from entering their vehicles from the outside.
Complaint filed: 2014-07-01
Components: SERVICE BRAKES
the brake light and the abs light comes on when not engaged. at the same time the doors unlock (when driving) with "rear passage door unlock" appears. the doors try to lock and unlock. also happens when stopping and going over bumps in the road. took to the mechanic and he is unable to explain what is happening. very unsafe. did not know about this reporting site. *tr
Complaint filed: 2015-04-14
Components: SERVICE BRAKES
tl* the contact owns a 2005 chevrolet silverado 1500. the contact stated that the braking system was slow to respond. also, while driving at low speeds, the abs warning lamp illuminated multiple times. the vehicle was not included in nhtsa campaign number: 05v379000 (service brakes, hydraulic). the vehicle was taken to an independent mechanic, who replaced the rotors and the brake pads; however, the failure recurred. the manufacturer was notified of the failure. the approximate failure mileage was 60,000.
Complaint filed: 2019-08-02
Components: FUEL/PROPULSION SYSTEM
tl* the contact owns a 2004 monaco coach windsor rv. while the motor home was parked, a puddle of fuel was discovered underneath the rear of the vehicle. the vehicle was taken to an independent mechanic who diagnosed that the fuel line connected to the number three fuel injector had cracked and caused fuel to leak out. the fuel line was replaced and the failure was remedied. the manufacturer and dealer were not notified of the failure. the failure mileage was 89,000.
Complaint filed: 2016-04-27
Components: ENGINE,FUEL/PROPULSION SYSTEM
tl* the contact owns a 2001 chevrolet monte carlo. while attempting to start the vehicle, the contact heard an exploding noise coming from the engine compartment. upon further inspection, the contact noticed smoke and realized that the intake manifold had exploded. there were no injuries and a police report was not filed. the vehicle was towed to an independent mechanic who diagnosed that the intake manifold and fuel pressure regulator needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 98,000.
Complaint filed: 2015-09-05
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
vehicle does not start when hot. starter does not turn. vehicle was never recalled for nhtsa campaign id: 98v016000. my car has a production date of 7/97. cut off date for this campaign was 6/97. i believe my vehicle should have been recalled for the repair of the magnetic switch in the starter. a no start condition exists and a fire can result if the solenoid shorts out. this is a safety issue and needs to be addressed.
Complaint filed: 2017-03-04
Components: ELECTRICAL SYSTEM
i purchased my 2004 jeep liberty in 2009 with 16k miles on it. in 2010 i had to have the passenger's side window regulator replaced at $200. in 2011 the back driver's side window had the same issue, but now the repair was quoted at being at least $400. in late 2016 the back passenger window did the same thing. this week march 2017 the driver's side front window has done the same thing and no longer stays up. all of these have happened while driving either on a city street or highway while moving.
Complaint filed: 2015-03-13
Components: STRUCTURE
tl* the contact owns a 2000 jeep wrangler. while driving at 35 mph, the vehicle started to shake. the vehicle was taken to an independent mechanic. the mechanic stated that there was corrosion around the cross member of the frame on the passenger side. the mechanic diagnosed that the frame of the vehicle needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 170,000.
Complaint filed: 2014-11-01
Components: SEAT BELTS
i just started the engine and ready to go home when i tried my seat belt, it will not latch. after so many tries it finally work after having to depress the red button part of the seat belt latch all the way down. it happened again yesterday 10/31/2014. *tr
Complaint filed: 2019-05-09
Components: STRUCTURE
2004 toyota tundra fame rust prevents vehicle from passing state safety inspection. never received the "limited service campaign" notifications but toyota will not stand behind their vehicle. "sorry, campaign has expired. we're not responsible for the us mail."
Complaint filed: 2016-05-06
Components: STRUCTURE
tl* the contact owns a 2003 kia optima. when utilizing the interior and exterior front passenger side door handles, they failed to operate properly. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 177,526.
Complaint filed: 2014-07-28
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
tl* the contact owns a 2002 pontiac grand am. the contact stated that the cruise control failed but returned to normal function when the engine was restarted. the contact also stated that the brake warning light remained illuminated. the vehicle was not diagnosed or repaired. the vin was not available. the approximate failure mileage was 90,000.
Complaint filed: 2019-08-29
Components: STRUCTURE
tl* the contact owned a 2003 jeep liberty. while driving 70 mph, the steering wheel vibrated violently. the vehicle was taken to car-mart of cape girardeau (1455 n kingshighway, cape girardeau, mo 63701, (573) 332-0747) where the contact was informed that the frame was bent. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 130,000.
Complaint filed: 2023-01-21
Components: ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE
the car had a recall i didnt know about. it states the car may catch fire due to faulty part. i drove the vehicle home after work and parked it around 9:30 pm. the next morning a neighbor woke me up banging on my front door that my car was on fire. this was at 7 am. the fire originated in the area close to the master cylinder like the recall states. vehicle was a total loss. not only that but it damaged the car it was parked behind.
Complaint filed: 2015-10-16
Components: ELECTRICAL SYSTEM
early september my son experienced problem with vehicle that resulted in the car not starting when he attempted to start it at his university parking lot. all electrical worked in car (windows, radio, etc), but there was no indication of power to starter when key switch was activated. car was towed to the purchase dealership and a repair was completed. pulse control module was replaced on 9/12/15. net search dealer indicated this was an issue previously seen in this make/model/year. 10/2/15, while driving approximately 70 mph the car suddenly stopped running. the car was successfully pulled over to the right side. driver was my son and he was on a major interstate with heavy traffic. roadside service came to signal vehicles of stranded vehicle. when key was turned after event, there was no start. electrical (power windows, radio, etc worked without incident. there was no starter motion when key was turned was only result. app. 40 minutes later the auto started like normal with no apparent issues. car was driven home. 10/5/15 drove vehicle two times, 23 miles each with no issue. 10/7/15 drove vehicle to work (23 miles) no issue. on return trip, experienced same issue. i had completed interstate driving, and was at the exit stop light in line, when car stopped running while idling at app 21 miles into return trip from work. folks behind me assisted pushing the vehicle to side of road. same symptoms. key doesn't result in start. waited 25 minutes and car restarted. car was returned to repair site, but they were unable to replicate the failure. car is currently returned to me on 10/15/15 and i will continue to drive it to try to establish additional factors for problem. concerned about risks due to other driver reactions due to risk of power loss while driving. will attempt to use less traveled routes in my attempts to replicate.
Complaint filed: 2016-12-09
Components: AIR BAGS
tamara recall. nothing done concerning recall. it's almost been a year since first notice.
Complaint filed: 2020-05-26
Components: STRUCTURE
tl* the contact owns a 1998 honda accord. the contact stated that the front passenger side sub frame was corroded due to the condensation from the air conditioning unit. the vehicle was taken to an independent mechanic who diagnosed that the front section of the sub frame needed to be replaced. sierra honda of grandville located at 4260 kenowa ave sw, grandville, mi 49418, was notified of the failure. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 100,000.
Complaint filed: 2015-09-21
Components: AIR BAGS
on 5/2/15 during a collision where my client stuck another driver that failed to yield and ran a stop sign, the airbag inside my client's 2001 ford focus deployed. during its deployment it burned the right volar (inside) forearm of my client, causing a full thickness burn. she had to undergo surgical tangential excision of the burn and skin grafting, where they harvested the skin from her right thigh to her right volar forearm. the airbag is dangerous as it caused full thickness burn to her skin, for which she is still recovering.
Complaint filed: 2017-05-23
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
tl* the contact owns a 2002 ford explorer. while the vehicle was idling at a stop light, the overdrive warning indicator illuminated and the vehicle stalled several times. in addition, the vehicle was difficult to shift into second and third gear as well as drive, which was when the intermittent stall failure occurred. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failures. the vehicle was parked and unable to be driven due to the intermittent failures. the approximate failure mileage was 200,000.
Complaint filed: 2019-10-17
Components: STRUCTURE
tl* the contact owns a 2001 toyota tundra. while the vehicle was undergoing routine maintenance at an independent mechanic, the contact was informed that the frame was rusted. the contact stated that the brakes and power steering rack were rusted before and previously repaired. the contact called lia toyota of northampton (located at 280 king st, northampton, ma 01060, (413) 341-5299) and informed them of the failure. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 135,000.
Complaint filed: 2014-12-15
Components: SERVICE BRAKES
on saturday 12/13 my wife was driving our 2001 chevy silverado. while hitting the brakes for a stop sign, the brake pedal went to the floor and she ran through the stop sign as the vehicle could not be stopped in time. fortunately there was no accident. this occurred about a mile from our home and when she arrived home, she was extremely upset. i checked the vehicle and the brake fluid was low and i found the fluid was leaking out of the hydraulic brake line under the vehicle. i checked and learned there was no recall for this dangerous defect. with the amount of these vehicles on the road, this is extremely dangerous as there is absolutely no warning and the stopping power is almost non-existent. this is a very low mileage vehicle that is kept in excellent condition. please have these vehicles looked at by the manufacturer or there is serious risk of life threatening crashes. *tr
Complaint filed: 2021-06-30
Components: SERVICE BRAKES
the brakes failed due to corrosion of the brake line from the master cyl. to the lh front brake flex hose. the brake fluid simply came out of the line. there was insifficient fluid pressure to do any wheel braking. luckily, i had just moved off from a stop and was applying the brakes to slow down on a bend. the corrosion occured under a plastic clip that is there to keep adjacent brake lines from vibrating against each other. the corrosion occured in an area that is not inspectable unless the front wheel and wheel arch cover is first removed.
Complaint filed: 2014-10-31
Components: SERVICE BRAKES
brakes failed while driving. repair was brake lines rusted. cost to replace brake system was $2500. *tr
Complaint filed: 2017-02-19
Components: SERVICE BRAKES
my 2001 chevy one ton silverado pick-up with 90,000 miles on it , has majorly rusted out brake lines. while driving down the road, i blew a brake line. when i looked to see what line it was,i was amazed at how badly all the lines were rusted. my mechanic quoted me like $ 1400 dollars to replace all of the lines,and guarantee his work. i understand that all gm trucks from 2000 to 2009 had this major problem . i have found an after market line kit for $ 280 with about 3 days labor for a diy guy.
Complaint filed: 2015-02-25
Components: STRUCTURE
tl* the contact owns a 2000 chevrolet s10. upon inspecting the vehicle, it was noticed that the front frame was cracked and deteriorated to the point that it may fracture. the contact stated that cracks developed on the frame and the motor mount was not welded to the frame properly. the cracking progressed to the point that the frame was also deteriorating on the front driver and passenger sides. the vehicle was taken to an authorized dealer who diagnosed that the frame should have been welded all the way around the vehicle and it was only welded at the top. the dealer diagnosed that the front framing needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was not available.
Complaint filed: 2015-09-14
Components: STRUCTURE
tl* the contact owns a 2004 toyota tacoma. the contact stated that the vehicle was taken to an independent mechanic for replacement tires; however; the technician discovered that the structure of the vehicle had excessive corrosion. the contact was informed that the vehicle was unsafe to drive. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 91,000. updated 11/19/15*lj *cn
Complaint filed: 2015-05-15
Components: UNKNOWN OR OTHER
i was driving in heavy traffic, stopped at a light and my car just wouldn't move. i had to turn it off and turn it back on again to get it moving. but, as soon as i stopped again, it stopped moving.turned it off and on again and it barely moved enough for me to pull over and get a tow. i had it taken to a shop, but was told later they couldn't find anything wrong with it. it was moving again. so, i contacted a friend who knows honda's and he informed me that this year and make has had many transmission problems and that it's likely i'll need a new transmission. i think that this should be honda's responsibility, the car doesn't have enough mileage and i'm in california where the weather is mild. it's outrageous that honda hasn't had an official recall. i want them held accountable. i was lucky that i wasn't on the freeway. i was with my seventy two year old mom who has dementia and she was terrified. so i'm angry to say the least.
Complaint filed: 2018-12-11
Components: ELECTRICAL SYSTEM
vehicle will not start sometimes after driving will usually have to giggle the key in the ignition to get the vehicle started back up.nhtsa recall 14v400
Complaint filed: 2015-12-13
Components: UNKNOWN OR OTHER
yesterday, 12/12/15, my reverse stopped working while at the gas station. it only revved when i attempted to use the reverse gear to move closer to a pump. i'm retired and need this car for my only source of getting around. and yesterday was my 73rd birthday. recent cost to fix the car to pass smog tests cost: $2900 and 7 months without the car.