vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2015-01-01
Components: POWER TRAIN,ENGINE
on numerous occasions including today, my 2004 jeep liberty has fallen out of gear. previously i was on the highway doing about 60 mph and the car switched from drive to neutral on its own. today the most recent incident i was leaving wawa to get coffee and on my way to work, at the red light the car was in drive, foot on brake as one would normally do. when the light switched to green i lightly tapped the accelerator/gas pedal and the car sat there for a moment without moving again as if it was in neutral. so i pressed the gas pedal again only this time the car started to reverse, as the gear shift clearly showed that i was again in drive. this is very dangerous, thank god both times this has occurred that no other vehicle was behind me or else they may have been a fatal accident especially when i was on the highway. i have read online numerous accounts where this has happened to other jeep owners i am very dissatisfied that it seems there was no recall with this issue as far as my research shows. i do hope that some one sincerely takes the time to look over the data and any other occurrences of this issue. *tr updated 3/17/16 *js
Complaint filed: 2014-02-27
Components: STRUCTURE
tl* the contact owns a 2003 dodge ram 1500. the contact stated that while driving various speeds, the front passenger's side door released independently. the failure recurred four times. the vehicle was taken to an authorized dealer for inspection. the technician was not able to provide a remedy to correct the problem. the manufacturer was notified of the defect. the approximate failure mileage was 300. the vin was unavailable. updated 3/28/14*cn *tr
Complaint filed: 2019-06-11
Components: POWER TRAIN,STRUCTURE
my frame is rusting almost into, i don't think it was inspected well, and now the rear axle housing is rusted so bad it's leaking fluid
Complaint filed: 2017-02-07
Components: STRUCTURE
tl* the contact owns a 2000 toyota tundra. while changing the oil in the vehicle, the contact noticed that the entire frame underneath the vehicle was severely corroded. the vehicle was taken to the dealer where the technician pulled the bed off and coated the back. the front was not treated. the failure recurred. the manufacturer was made aware of the failure. the approximate failure mileage was 55,000.
Complaint filed: 2016-07-01
Components: ELECTRICAL SYSTEM
tl* contact owns a 1996 acura rl. while driving 40 mph, a strong burning odor was noticed coming from the front of the vehicle. the instrument panel lights dimmed. the vehicle was towed to the contact's residence. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 179,000.
Complaint filed: 2015-09-28
Components: AIR BAGS
tl* the contact owns a 1999 jeep grand cherokee. while driving at 55 mph, the contact lost consciousness and lost control of the vehicle. the contact consequently crashed into a tree. the contact stated that the air bags failed to deploy. a police report was filed. the contact sustained injuries to the head that required medical attention. the vehicle was towed to the contacts residence. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 120,000.
Complaint filed: 2018-12-05
Components: AIR BAGS
my vehicle does not have a recall but does have the airbag passenger light on.
Complaint filed: 2014-05-16
Components: ELECTRICAL SYSTEM
security issue: while driving car suddenly security lights up. drl start flashing. on and off during the trip the doors locks proceed to go up and down. gas gauge goes down to empty(had full tank) and loud bing sound(like doors opened while key in ignition. spedometer i think went to something can't remember what, but it was wrong. service engine light comes on/off. outside lights also are flashing like a police cars. drive home and unplug battery(which read online to try) okayish until may12, 2014. while reversing into driveway security light is back on. spedometer is now at 694978 miles and hasn't changed in 4 days! i had under 110k on the car. can not lock my doors. they make a buzzing sound when in gear or i hit lock/open button. and they have suddenly locked themselves when i'm away from the car. read many saturns have an bcm issue. found an chevorlet dealer that is going to check my car out tomorrow. he informed me so far there are 2 other recalls on my car, but not for what i'm explaining to him. 1 (tail lights) i already fixed! love to get my money back on that!! *tr
Complaint filed: 2014-05-26
Components: SERVICE BRAKES
18 year old daughter came home complaining that brakes went to floor. found hole in rusted brake line by the rear connector. *tr
Complaint filed: 2017-03-21
Components: ELECTRICAL SYSTEM
car starts and runs and shuts down at highway speeds and starts right back up no codes has always restarted.
Complaint filed: 2021-02-04
Components: STRUCTURE
rear of the frame is rusted out there is a big hole in the side of the frame. i just bought this vehicle an i looked at it before i bought it an looked at the frame just figured maybe the rest of the frame would be fine but it was not.
Complaint filed: 2015-08-07
Components: AIR BAGS
tl* the contact owns a 2002 jeep liberty. the contact stated that the air bag warning light illuminated. the contact received notification of nhtsa campaign number: 15v046000 (air bags) and stated that the parts needed for the repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was 140,000.
Complaint filed: 2015-05-05
Components: STRUCTURE
left side rear frame where it connects to the tire rusted through. bottom piece has detached from one side. i just read their was a recall in 2010 but i never received anything. i bought my car in 2007. this is a serious situation, luckily i noticed it when i did, fortunately i wasn't driving. what do i do now? -thank you. *tr
Complaint filed: 2015-02-06
Components: ELECTRICAL SYSTEM
tl*the contact owns a 2004 honda accord. the contact stated that the vehicle failed to start. the vehicle was taken to an independent mechanic, who diagnosed that the battery needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was not made aware of the failure. the failure mileage was unavailable.
Complaint filed: 2016-10-07
Components: SERVICE BRAKES
tl* the contact owns a 1999 chevrolet tahoe. the contact stated that while driving at a slow speeds and depressing the brake pedal, the abs would erroneously activate and the vehicle would not immediately respond causing the stopping distance to be increased. the vehicle was taken to the dealer where it was diagnosed that the abs sensors failed. the failure was not repaired. the manufacturer was not notified of the failure. the failure mileage was 21,000. updated 01/11/2017*ct the consumer stated the abs system would not activate at 21,000 miles. *tr
Complaint filed: 2014-04-10
Components: SERVICE BRAKES
after a close relative lost his brakes on his 2003 gmc sierra i examined the brake lines on my 6 year old chevy silverado with 65000 miles and discovered the brakes were severely rusted all along the frame near the drivers side door. i had to have all the lines replaced at local garage at my own expense as the chevrolet garage acted like it was perfectly normal for a 6 year old truck to be in this condition. i took pictures of corroded lines and have kept the repair receipt in hopes that general motors will do the right thing as toyota did when customers complained about the tacomas with severe rust problems around 2008-2009. *tr
Complaint filed: 2015-07-20
Components: ELECTRICAL SYSTEM
periodically the car will not start. there was a recall that only replaced a portion of the key. the key will turn and all lights come on but it wont start. if you wait a few minutes and try again the car starts even though you have done nothing different. we took it to a repair shop and they are stating it needs a new ignition. i do not have a heavy keyring and only use the single key without the fob or anything and still have the problem.
Complaint filed: 2016-12-01
Components: AIR BAGS
2004 jeep grand cherokee. consumer writes in regards to replacement parts not available to repair recall notice 15v-673 occupant restraint control module. *smd the consumer stated for over a year, he has been receiving recall notices. after driving two hours to have the recall completed, because the dealer stated the part had arrived, the consumer learned late in the afternoon, the repair had not been made, as the module was out of stock, again. *jb
Complaint filed: 2021-07-22
Components: SUSPENSION
the contact owns a 2003 mercedes-benz e500. the contact stated while driving 45 mph, the air bag suspension detached from the subframe which caused the shock to lean into the tire. the rear driver’s side wheel ceased turning. the contact stated that there was no warning light illuminated. the vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. the vehicle was not repaired. the manufacturer was not informed of the failure. the failure mileage was approximately 139,000.
Complaint filed: 2014-05-19
Components: ELECTRICAL SYSTEM
2002 chevrolet impala. consumer writes in regards to vehicle electrical systems malfunction. *smd the consumer stated the problems he experienced were eerily similar as to those described in the recall. however, general motors customer service informed him, his vehicle was not included in the recall. the consumer stated while driving, all of a sudden, all electrical functions ceased. all of the gauges went to the off position, and the power steering and brakes were lost. minutes later, all electrical functions resumed. the consumers mechanic was unable to isolate the problem. *jb updated 06/19/14
Complaint filed: 2015-03-11
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 saturn ion. the contact stated that the key was stuck in the ignition and was difficult to remove on more than one occasion. the vehicle was included in nhtsa campaign number: 14v171000 (electrical system). the vehicle was taken back and forth to the dealer more than twice and they were unable to remedy the failure. the contact reported the failure to the manufacturer and indicated that the remedy did not repair the vehicle. the vehicle was still at the dealer and was unable to be driven. the dealer stated that the manufacturer would not approve replacing the components. the vehicle was not repaired. the failure mileage was unavailable. updated 8/21/15*cn updated 9/28/2017*cn
Complaint filed: 2016-06-09
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 acura tl. the contact stated that the dashboard was cracked in various areas around the passenger side air bag. there were no warning indicators illuminated. the vehicle was taken to the dealer where the failure was not diagnosed. the manufacturer was notified of the failure. the failure mileage was approximately 100,000.
Complaint filed: 2019-12-02
Components: AIR BAGS
tl* the contact owned a 2003 ford focus. while the contact's husband was driving 60 mph on the freeway, the vehicle began to hydroplane, crashed into a guardrail, and spun around. the vehicle came to a stop in the middle of a highway. the air bags did not deploy. the contact's husband sustained back injuries, facial bruising, and whiplash. the following day the driver sought medical attention for his injuries. a police report was filed. the vehicle was towed to an impound lot where they refuse the contact to view/take photos of the vehicle unless a fee was paid. the dealer and manufacturer were not notified of the failure. the cause of the failure was not determined. the failure mileage was approximately 267,000.
Complaint filed: 2015-05-11
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 lincoln blackwood. the contact stated that while driving at approximately 65 mph, the vehicle stalled without warning. the failure recurred numerous times. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 170,000.
Complaint filed: 2015-03-31
Components: AIR BAGS
i own bmw 525i 2004 since 2004. the passenger side airbag sign turn on in 2010 and i contacted the dealer and they refuse to fix it "stating that it is not a covered item". i came across this site which has this bmw recall on bmw 525i 2004 vehicles. i called into the dealer again and tell them about the recall, but they still refuse to service and stated that it is not covered for your particular vehicle. according to this site my04 through my06 subject vehicles built through 11/30/05 have the passenger side air bag sensor fault issue. this is a very critical safety equipment as in case of any incident, air bag will not deploy. please help me as you are the safety grail for autos. *tr
Complaint filed: 2015-12-15
Components: AIR BAGS
tl* the contact owns a 2003 volvo xc70. when the vehicle was started, the air bag warning light illuminated continuously. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 170,000.
Complaint filed: 2014-09-20
Components: ELECTRICAL SYSTEM
i bought my car and the dashboard doesn't work all the time. it suddenly stops and give 0 information about speed, gas, and heat. i went to the dealership they want to charge me 1000$ which i can't afford. i think this is a car problem not my problem and i want them to fix it. can you help for my safety? *tr
Complaint filed: 2014-05-19
Components: SERVICE BRAKES
on may 9, 2014 i was backing up to hook up to a trailer with my truck. with absolutely no warning sign or indication, my brake line busted and i had no brakes whatsoever. the pedal went all the way to the floor. even at this slow of speed in reverse i could not stop and ran directly into the trailer. my wife was standing at the trailer directing me and luckily did not get hurt because of this brake failure. i had to use the emergency brake to get stopped, and even that was very sluggish to stop the truck. i am now finding out that this is common issue with these vehicle and there is an open investigation into this matter. gm needs to do something about this as the immediate failure of the brakes with no warning is sure to cause serious injury or death should it happen while driving down the road. *js
Complaint filed: 2014-07-17
Components: SERVICE BRAKES
the abs and brake lights continue to come on at random times. the vehicle has been services for this issue already but the problem persists. *tr
Complaint filed: 2015-10-30
Components: AIR BAGS
the issue began with the passenger airbag warning light turning off and on randomly. the issue has escalated into the driver airbag light on permanently. the dealer and bmw of na claimed there were no service bulletins for 2005 bmw x3 e83s. i was actually able to find it, however they claim the vin does not show up. bmw of na and dealers refuse to repair under the sb. bmw tsb b72 200 05 bmw tsb b72 207 04 bmw tsb si b65 19 08
Complaint filed: 2023-04-19
Components: ELECTRICAL SYSTEM
the contact owns a 2001 ford f-150. the contact stated that while the vehicle was parked and turned off the vehicle suddenly caught on fire and was destroyed. the fire department was called to the impoundment lot and extinguished the flames which came from the engine compartment. a fire report was taken at the scene. the cause of the fire was not determined. the manufacturer and local dealer were notified of the failure but no assistance was offered. the failure mileage was 190,000.
Complaint filed: 2016-11-28
Components: AIR BAGS
tl* the contact owns a 1998 gmc sierra 1500. while driving approximately 35 mph, a deer ran in front of the vehicle. the contact crashed into the deer. the air bags did not deploy. a police report was not filed. the vehicle was taken to a certified mechanic who diagnosed that the vehicle needed a front end alignment due to the collision. the contact received injuries to the head and knee, which required medical attention. the manufacturer was made aware of the failure. the failure mileage was unknown.
Complaint filed: 2015-10-18
Components: STRUCTURE
the frame is severely rotted behind the cab on both sides. i have never seen a frame that is this age rotted so bad. this reminds me of the problem toyota had with their tacomas. but atleast toyota put out a recall to remedy the problem.
Complaint filed: 2017-10-04
Components: STRUCTURE
tl* the contact owns a 2000 toyota 4runner. while driving 50 mph, the vehicle began to shake violently. the vehicle was taken to an independent mechanic where it was diagnosed that the frame rails were severely rusted. the vehicle was not repaired. a dealer was not contacted. the manufacturer was not made aware of the failure. the approximate failure mileage was 76,000. the vin was unavailable.
Complaint filed: 2014-04-08
Components: STRUCTURE
tl* the contact owns a 2000 toyota tundra. the contact stated that the front end of the frame and the front passenger's side stabilizer were completely rusted. the vehicle was taken to an authorized dealer where both fuel tank straps were replaced due to corrosion. the vehicle was not repaired. the manufacturer was notified of the defect. the failure mileage was unavailable.
Complaint filed: 2022-11-10
Components: SUSPENSION,STRUCTURE
the contact owns a 1999 toyota tacoma. the contact stated while driving at various speeds, an unknown popping sound was coming from the rear-end of the vehicle. upon inspection, the contact discovered severe corrosion and a crack that had formed on the rear passenger’s side fender. neither the dealer nor the manufacturer was notified of the failure. the vehicle was not repaired. the failure mileage was 147,813.
Complaint filed: 2014-02-18
Components: SERVICE BRAKES
tl* the contact owns a 2002 cadillac escalade ext. the brake line fractured in the driveway while he was driving. the contact took the broken brake line to the dealer where the mechanic diagnosed that the brake line had deteriorated due to rust and the brake line system had to be replaced. the vehicle was not repaired. the manufacturer was notified of the defect. the approximate failure mileage was 123,000.
Complaint filed: 2015-08-19
Components: AIR BAGS
tl* the contact owns a 2002 jeep liberty. the contact stated that the air bag warning light illuminated. the contact received notification of nhtsa campaign numbers: 12v527000 (air bags), 15v046000 (air bags) and 13v252000 (fuel system, gasoline, structure); however, the part was not available. the dealer did not give a specific date for when the part would become available. the manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. the failure mileage was not available.
Complaint filed: 2015-03-02
Components: AIR BAGS
there has been a recall on the airbags for my truck. took it to the dealer in covington,la. this is where i bought it from. the associate said they did not do recalls. what dealer should i take it to? *tr
Complaint filed: 2018-09-30
Components: ELECTRICAL SYSTEM,ENGINE
in several separate incidents, while driving at over 60mph on busy highway, the car engine suddenly cut out and went dead, and would not restart. the situations all required trying to coast to a safe place on the road shoulder, steering with no power assist, braking with no power assist, and signaling and manuevering to safely, threading our way through truck and car traffic to safety. very harrowing. engine would restart in 1-2 hrs after it cooled down. by then the car was in a garage (honda, in one instance - they claimed no knowledge of this type of problem and put us back on road when car was able to restart, and claimed this to be a mystery to them - yet, we have later learned that honda had in their files some internal warning letter - (tsb 95049, issued dec 95, 'title- distributor, updated unit) at the time of our serious safety problems (2012 - 2014). a mechanic told us confidentially that he was aware that there was probably something wrong on the distributor, and we should get it replaced. we went to honda dealer/garage and requested this replace, and they claimed it was not necessary. from their view and we had to pay for replacement. so we did, to save our lives!
Complaint filed: 2016-03-23
Components: FUEL/PROPULSION SYSTEM
tl* the contact owns a 2003 chevrolet trailblazer 360. the contact observed a puddle of fuel under the rear of the vehicle. the vehicle was not diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 192,385.
Complaint filed: 2014-10-31
Components: TIRES
tires were purchased sept. 25, 2009 and now have extensive weather cracking. costco refused to replace the tires when i reported the quality defect in august, 2014, just 59 months after purchase. i have appealed that decision and expect to find out tomorrow if they will make good on the defective tires. they claim that although there is weather cracking that the tires are safe. i doubt they would use cracked tires like that on the vehicle carrying their own family. *tr
Complaint filed: 2015-05-24
Components: SERVICE BRAKES
the entire time i have owned this car, there have been issues with the abs - especially when the road is wet and driving down hill. when applying the brakes in these conditions, the car does not always stop even when pushing the brake pedal to the floor. you will here a clicking or grinding type of noise. it's not the pads or rotors because it happens when they have been replaced. in these conditions, i have to make sure i have plenty of room so i won't hit the car in front of me. i have on several occasions not been able to stop at a red light and gone through the intersection. it happens more frequently in icy conditions even when driving super slow. from reading other online complaints, i see i'm not the only one. i believe this is a manufacturer's safety defect.
Complaint filed: 2015-07-07
Components: STEERING
reported earlier that power steering went out after parts were replaced under a recall. new: power steering warning/chimes came on during acceleration (entering highway from ramp). appointment with dealer (lou lariche chevrolet, plymouth, mi) on 7/10/15 (8 am est) to have recall parts checked. .updated 09/22/15 *bf updated 11/07/2017*cn
Complaint filed: 2017-12-15
Components: STRUCTURE
the frame has rusted through in several spots.
Complaint filed: 2019-05-17
Components: SERVICE BRAKES
the car engages the brakes on it's own when i'm driving at speeds above 30mph.
Complaint filed: 2014-06-04
Components: STEERING
tl* the contact owns a 2003 dodge ram 3500. the contact received notification of nhtsa campaign number 13v528000 (steering) and stated that the part needed to perform the repair was unavailable. the dealer was unable to provide an expected date for the part to be available. the manufacturer was not notified of the failure. there were no failures.
Complaint filed: 2014-08-01
Components: SERVICE BRAKES
the steel brake lines going to the rear brakes rusted and blew. after a inspection all the steel brake lines needed to be replaced. *tr
Complaint filed: 2018-09-27
Components: STRUCTURE
the dash started cracking about 4 months ago, and then started breaking into sharp, jagged pieces that jump out at me when driving down the road, and the truck has hit any kind of uneven road or bump. not only is it very distracting, but the pieces are very sharp.
Complaint filed: 2016-03-29
Components: AIR BAGS
i received a recall in july 2015 and they still do not have a remedy for this problem.
Complaint filed: 2016-05-10
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 nissan murano. the contact stated that while the driver was driving at 15 mph and approaching the driveway, the vehicle stalled without warning. the failure recurred four times. the vehicle was not diagnosed or repaired. the vin was not included in nhtsa campaign number: 03v455000 (engine and engine cooling). the manufacturer was not notified of the failure. the approximate failure mileage was 55,000.
Complaint filed: 2014-06-12
Components: AIR BAGS
tl* the contact owns a 2005 bmw 530i. the contact stated that the front passenger seat air bag warning lamp illuminated. the vehicle was taken to the dealer. the technician diagnosed that the passenger seat air bag sensor mat was defective and needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in recall nhtsa campaign number: 08v384000 (front passenger seat occupant detection mat). the vehicle was not repaired. the failure mileage was 50,000 and the current mileage was 71,000. updated 8/27/14*cn updated 09/8/2014 *js
Complaint filed: 2014-11-05
Components: SERVICE BRAKES
was driving down busy highway when i went to slow down to stop at upcoming traffic stop light. put foot on brakes and went to floor, no brakes, no warning. i was in a heavily congested traffic area and in the middle of a 4-way intersection that was getting ready to go down a hill, was able to turn up a street that was a hill and had to hit the emergency brake to get stopped. had to have the truck towed. this could of been a deadly catastrophe considering the nature of failed equipment in the middle of this very heavily congested intersection. i have had several problems with this vehicle since i have purchased it on 04/25/2014. have had to take it back to the dealership several times for repairs. it seems the problems never stop. *tr
Complaint filed: 2017-07-27
Components: STRUCTURE
tl* the contact owns a 2003 toyota 4runner. while the vehicle was stationary, the contact noticed that the frame of the vehicle near the trailing arm brackets was rotted with holes and slight corrosion. a dealer was not contacted about the failure. the manufacturer was made aware of the issue and stated that there was no recall on the vehicle. the failure mileage was 196,000.
Complaint filed: 2016-03-14
Components: ENGINE
tl* the contact owns a 2001 chevrolet monte carlo. the contact stated that while inspecting the power steering fluid, it was noticed that the rear valve mount was leaking motor oil into the manifold. the vehicle was driven to the dealer, the diagnosis was that the valve cover for the rear intake manifold had to be replaced, and the recall only includes the front intake manifold. the vehicle was not repaired. the approximate failure mileage was 40,000.
Complaint filed: 2018-07-09
Components: AIR BAGS
the car was parked in my driveway. upon starting the car, at the moment i turned the key the driver seat airbag deployed.
Complaint filed: 2018-07-30
Components: AIR BAGS
takata recall i have contacted audi twice, they have told me they had to order the part and once they receive the part they would call me to set an appointment to repair the airbag. i have been waiting about 6 months (maybe longer). i have not heard back from them. after waiting a few months i decided to also fill out the form on the audi website regarding the takata recall on may 15, 2018 and still have not received a response.
Complaint filed: 2014-04-07
Components: STRUCTURE
i purchased the jeep 6/04. i purchased it for transportation back and forth to work. it was never used off road. it only has approx 81000 miles and the frame is completely rusted from approx. the back of the front tires to the front of the rear tire. there may be more but we have to completely strip down vehicle to establish if there is more damage. its so bad that you can put a screw driver through and through the frame and the transmission and the tray is disconnected from frame to frame and is completely hanging. scare to drive it. jeep may fold crumble in half. this i definitely a safety issue. if i didn't see all the rust on the driveway i would have been driving and god only know if there could have been a fatality. with the jeep only being 11 years at the time of the occurrence. i find it hard to believe that this could happen and there is no warranty on this that i have been able to find. so sad with out my jeep!!!! *tr
Complaint filed: 2015-09-25
Components: UNKNOWN OR OTHER
i was driving 55 mphr and the car died. it wouldnt start back up had to tow it home. replaced the timing, water pump, head gasket. it would crank but wont start. i never in my life had this much problems out of a some car.
Complaint filed: 2019-05-01
Components: SUSPENSION
i was traveling at about 20 mph, slowing down to make a turn when i heard a loud cracking sound. i pulled over but could not determine the source of the sound. i decided to return to the house to investigate further. on my way home, i stopped at a coffee shop and when tried to back up into a parking space, the passenger front wheel broke off. it completely fell off!! i am very happy we were moving at about 1-2 mph instead of the 40mph on the road. truck was towed to the dealer where i was told that the bottom ball joint had broken off. this is a very serious issue. peoples lives are at stake here. i am the only owner of this vehicle and have all the repair/ maintenance records. the repair for this is over $3000.00. why hasn't the manufacturer recognized this as a problem? *dt *dt consumer picked up the truck after getting it fixed about 7 miles driving down the highway the truck broke down again. it was towed and repaired second time around.*jb
Complaint filed: 2014-04-02
Components: ELECTRICAL SYSTEM
engine turned off while driving with ignition switch in the run position. after stopping, i had to reinsert the key several times to get it to stay in the run position. it would start easily then stop with switch still on. mechanic was able to reproduce the problem and replaced ignition switch, no further problems. *tr
Complaint filed: 2015-11-24
Components: AIR BAGS
tl* the contact owns a 2004 toyota corolla. the contact stated that the air bag warning light remained illuminated. the vehicle was diagnosed that the spiral cable assembly had a fractured wire inside. the vehicle was repaired. the manufacturer was not made aware of the failure. the failure mileage was 300,000.
Complaint filed: 2015-03-24
Components: AIR BAGS
driver side airbags did not deploy on impact of the car slamming into the telephone pole. it was not until after the driver had unbuckled herself that she smelled smoke and the airbags deployed. she slammed her body and head all over the drivers side of the vehicle and sustained a concusion and other medical injuries due to this malfunctioning air bag. i called my local dodge dealer and they told me that my vin wasn't on the list. *tr
Complaint filed: 2014-12-02
Components: STRUCTURE
i own a 2004 toyota tacoma pickup witch was included in the frame recall. at the time of this recall i was having health issues that prevented me from following though on the recall. after i got back on my feet i called the toyota dealer in berlin vermont and was told it was to late to have it done. i then called toyota and spoke with a gentleman, i told this person all about my health issues that had prevented me from getting this taken care of. he also told me it was to late to have it looked at and repaired. i then asked him what would happen if the frame broke when driving and caused a crash or a death and he told me that was my problem. i now have a recall about a spare tire hanger that may rust off allowing the spare tire to fall off. it would seem to me that this is just a continuation of the frame problem that i was told i was to late for.i have run my own auto repair shop for over 30 years so i am note unfamiliar with autos or dealer. thank you for hearing me out and any help you could give me would be very nice. *tr updated 1/7/16
Complaint filed: 2014-07-18
Components: SERVICE BRAKES
we have replaced the driver side brake lines on my truck at least 3 times already in the last in the last year and a half. luckily every time but one it was discovered before i pulled out of the driveway. *tr
Complaint filed: 2014-06-21
Components: ELECTRICAL SYSTEM
while driving at approximately 45 mph, the speedometer shows 90. sometimes stays on 0 no matter what speed i am driving. i spoke to a dealer and he indicated that it may be the gauge cluster and would cost about $400 to $500. with all the complaints on this situation, why is there not a recall. *tr
Complaint filed: 2016-07-05
Components: AIR BAGS
i have been trying for days to schedule an appointment for the air bags recall. leaving messages with no abilities to speak with any one. no one returns my call. called customer care of honda with no much of the use
Complaint filed: 2014-09-10
Components: STRUCTURE
i was traveling down ih146 toward kemah, traffic so i turned in the turning lane so i could turn left at ih646 this car came out of nowhere ,hit my vehicle then i swerved into the other lane, checked my vehicle and seen that it was not damaged very bad. so i approached the young lady and asked her if she was alright and she said she was. told her and showed her the damaged to my vehicle ,she asked for my insurance information and i told her that i had the old one ,but call me in 1 hour and i will give it to you; so i did , she showed me her vehicle and stated it was a old car; the plastic underneath was hanging down and i touched it and told her all she needed was to put some more screws to fix it on the right front side of her car and the front cover of her light was popped up just a little .i didn't think that i needed her information cause it wasn't a lot of damage done ;and she did not give me her information ,and she did not call the police the time it happen was at 5:30pm very hot. *tr
Complaint filed: 2017-06-07
Components: FUEL/PROPULSION SYSTEM
tl* the contact owns a 1994 ford mustang. the contact stated that the fuel tank separated from the strap. the contact inspected the vehicle himself and found that the fuel tank and straps failed due to corrosion. the contact was unable to install the new fuel tank due to severe corrosion to the fuel tank mounting area. the manufacturer was not notified. the failure mileage was 124,000.
Complaint filed: 2016-01-03
Components: AIR BAGS
takata recall . it's been a year since we received the recall notice. each time we contact our dealership we're told the fix is not ready yet. it's difficult to believe toyota is taking this seriously if they can first say our lives are at risk and then diddle around for a full year without doing anything about it beyond sending out a letter. do they get federal credit for responding to a recall situation when all they've done is post a letter to us????
Complaint filed: 2015-07-22
Components: AIR BAGS
tl* the contact owns a 2002 jeep liberty. the contact received notification of nhsta campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not aware of the issue. the contact had not experienced a failure. ma 09/25 updated 10/06/15*jb
Complaint filed: 2017-11-27
Components: STRUCTURE
i live in northern ky and i was driving west on ky 20.i was driving straight all of a sudden the front of the vehicle pulls right and the back pulls left .when i got the vehicle to safely stop i noticed the rear frame of the vehicle broke in half. it broke because it rusted in half.this could of killed me.luckily no one was coming on the other side of the rd. my mechanic said the frame rusted in half. i bought this vehicle in 2015 im the second owner. i paid 6000 for the truck put 1200 in new wheels and another 2400 in safety and preventitive maintience at toyota. i would not exspect this to occure.especially when i had the vehicle safety inspected. no my options are to replace the frame or junk the vehicle.either way im out big money on a truck i love.i thank god my great neices and nephew was not in the truck when the frame rusted through and broke.they were in there the day before.im blessed we didnt get hurt that could have went very bad.i believe if i was on the interstate i would have got hurt or even killed.this vehicle rusting out that bad is not safe.ive noticed manay others have complained about the frame rusting out too. this concerns me for many others that own this vehicle.
Complaint filed: 2014-07-09
Components: VEHICLE SPEED CONTROL,ENGINE
while driving to an appointment, i had unintended acceleration. luckily, i was able to pull over to side of road after using two feet to slow vehicle, and shut vehicle off. after trying to restart vehicle several times, it was still revving. after a half hour, i was able to start it and bring it home. very scary! it has happened several times since then, when my husband was driving, and we were able to pull off to safety. we took it to our mechanic, and since it was not doing it while they had it, they couldn't find what was causing the problem, and fix it. while trying to find the cause of this problem on the internet, we discovered that this was a common problem to this vehicle year, and most were on camry's. we do not have replacement floor mats, and the pedal was not stuck. we called toyota to check on recall information. said there were no recalls on our vin , and told it was out of warranty, due to the mileage, but they documented my report in their corporate records, and to take it to a toyota dealership to have it evaluated and repaired, which would no doubt be at our expense since it was not under warranty. we are senior citizens, and are afraid to even drive this car now, much less drive it all the way to a dealer out of town. *tr
Complaint filed: 2018-10-22
Components: ELECTRICAL SYSTEM
wiper switch heats up on ignition and also randomly while running - causing smoke and burning smellfrom steering column and wipers to turn on by themselves. first replacement done by certified mechanic with certified gm part cost $365. 3 years later, it's the same issue again!
Complaint filed: 2015-01-14
Components: SERVICE BRAKES
while traveling along a 2 lane highway in a snow storm, the sbc pump failed and caused the abs to fail as well as the brakes to barely work. the subsequent skid forced a very close call with a fully laden logging truck, and could have easily been a fatal accident were it not for good luck. under nhtsa recall 2004 050014, and recall campaign 2005070007 apr06 by mercedes, the sbc pump failure is a known safety issue. the local mercedes benz has offered to sell me a new one for $1700 as mercedes benz usa is not willing to replace this failed part under the recall as they only offer a 10 year window. isn't a safety recall a recall? brakes are a vital aspect of safety. *tr
Complaint filed: 2014-02-08
Components: SERVICE BRAKES
i was driving at roughly 45 mph on a public road when i was cutoff by another vehicle who also nearly came to a stop. i quickly brake and while the brakes did momentarily work the pedal then became very soft and fell to the floorboard. the offending vehicle then made its turn or i would have hit them. i limped the vehicle home where i found a busted brake line due to bad rust. this is a very dangerous situation. *tr
Complaint filed: 2018-05-28
Components: STRUCTURE
excessive frame rusting.
Complaint filed: 2014-07-29
Components: POWER TRAIN
car has sudden jerky when shifting also rear windows will not roll up or down. dealership said needs new transmission but have only had car 8 months. the windows quit working after owning it for one week cost 400 just to fix one window. dealership estimate to fix transmition 6700.00. *js
Complaint filed: 2017-08-21
Components: STRUCTURE
the door handles are plastic and eventually broke off on the outside so that opening the doors -all 4- is tricky since only one side of the handle remains in place. the inside door handles have a plastic chrome-looking coating that peels off and has cut our hands several times causing us to need bandages as soon as we run in the front door.
Complaint filed: 2014-06-20
Components: SUSPENSION
air suspension ? it seems as if the air suspension is running continually and could cause a drain on the electrical system. after i stop the car it hums for a short period of time near the drivers doors and will eventually stop. *tr
Complaint filed: 2015-03-13
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 chevrolet malibu. the contact stated that the vehicle was repaired under nhtsa campaign number: 14v400000 (electrical system); however, the failure recurred and the vehicle became inoperable. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 67,000.
Complaint filed: 2014-04-22
Components: STRUCTURE
tl* the contact owns a 2004 toyota sienna. the contact stated that she noticed that the dashboard had many cracks. the contact stated that she examined the dashboard and noticed the majority of the cracks were around the air bag. the vehicle was taken to the dealer for inspection and they stated that the dashboard needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 98,000.
Complaint filed: 2016-08-06
Components: SERVICE BRAKES
i had been driving my 528i (bmw 1999) this past winter when i noticed the power brakes were no longer working. i had to depress the peddle with no assist, and while the car di eventually stop, it could have been unfortunate if my wife or daughter were faced with this condition suddenly. power brake booster apparently went bad, water leaking in and freezing, fortunately no on e injured.
Complaint filed: 2017-05-09
Components: AIR BAGS
my mother was driving my car and was only less than ten feet from my front door,still in the parking lot of my apartment unit. both airbags deployed, she hadn't hit anything. they both deployed ,cracked the windshield and disabled the dashboard.
Complaint filed: 2014-11-18
Components: AIR BAGS
tl* the contact owns a 2002 honda cr-v. the contact received a notification for nhtsa campaign number: 14v351000 (air bags) and stated that the parts needed were unavailable. the dealer was uncertain when the parts would become available to service the vehicle under the recall. the manufacturer informed the contact that the parts had not been ordered and was uncertain when they would become available. the contact had not experienced a failure.updated 12/29/14 *bf the consumer stated the vehicle was repaired. updated 01/20/15
Complaint filed: 2015-06-24
Components: STRUCTURE
tl* the contact owns a 2000 toyota tacoma. the contact stated that the vehicle was taken to an independent mechanic for routine maintenance where it was informed that the rear frame was corroded and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 199,340. ma 08/14/15 updated 10/26/2017*cn
Complaint filed: 2014-12-12
Components: STRUCTURE
frame braking into over the back tires major rusting heath hazard to my self plus other's same issue as toyota recalled frame issues. *tr
Complaint filed: 2016-01-08
Components: ENGINE
tl* the contact owns a 2003 pontiac grand prix. the contact stated that oil was dripping into the radiator and caused the vehicle to shake violently without warning. the failure recurred several times. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 15v701000 (engine and engine cooling) however, the remedy was not available. the manufacturer was not notified of the failure. the failure mileage was 90,000. the vin was not available.
Complaint filed: 2014-11-18
Components: AIR BAGS
tl* the contact owns a 1999 chrysler 300m. while driving at an unknown speed, the driver lost control of the vehicle and crashed into a telephone pole. the air bags failed to deploy. no injuries were reported and no police report was filed. the vehicle was not diagnosed. the vehicle was towed to the contact's residence. the manufacturer was not notified of the issue. the approximate failure mileage was 170,000. the vin was unavailable.
Complaint filed: 2016-01-27
Components: STRUCTURE
tl* the contact owns a 2004 toyota tacoma. the contact stated that the subframe was severely corroded and exhibited fractures at the rear wheels. the subframe was previously treated for corrosion under a voluntary manufactured recall; however, the treatment did not provide a permanent protection against corrosion. the manufacturer advised that the corrosion recall expired. the vehicle was not repaired. the vin was not available. the failure mileage was 250,000.
Complaint filed: 2016-12-08
Components: ELECTRICAL SYSTEM
vehicle stalls unexpectedly and leaves us stranded in traffic. happens sporadically at first and then with increasing regularity. i had a dealership perform a diagnostic and they found the ignition switch needed to be replaced. once it was replaced, the problem disappeared. this vehicle had the ignition recall performed in 2004 with a previous owner. i filed for compensation with honda and now they are saying they don't have to pay for a second ignition switch.
Complaint filed: 2019-09-11
Components: SERVICE BRAKES
tl* the contact owns a 2003 chevrolet silverado 2500. while depressing the brake pedal, the vehicle would not immediately stop and the brake pedal traveled to the floorboard. the contact noticed brake fluid leaking under the driver's side of the vehicle. the vehicle was towed to an independent mechanic who diagnosed that the brake lines were corroded and failed, which caused brake fluid to leak out. the brake lines were replaced. the manufacturer and local dealer were not notified of the failure. the failure mileage was 133,900.
Complaint filed: 2015-08-15
Components: SERVICE BRAKES
i purchased a used 2002 chevrolet avalanche 1500 in november 2014. i have had continued and consistent unwanted anti-lock brake (abs) activation when traveling at low speeds and approaching stop signs, stop lights, and yield signs at or near intersections. the unwanted abs activation has nearly caused several accidents. the unwanted abs activation appears identical and consistent with gm product recall 05068 and nhtsa campaign number 05v-379 in which 804,000 gmc and chevrolet vehicles were recalled for unwanted abs activation. the primary geographic regions affected appears to be the salt belt states. the problem appeared to be abs wheel sensors not properly prepared prior to installation causing rust and/or corrosion to affect the wheel sensors. although a check of my vin does not yield any safety recalls on my specific vehicle, i believe my vehicle is affected by the same front wheel sensor corrosion issue as those vehicles listed in the recall. my vehicle is a 2002 avalanche which is one of the vehicles affected. i also reside in minnesota which is one of the states affected. i am concerned this may cause and accident. i also believe this is a manufacturer defect and therefor the manufacturer should be accountable for any defect that may jeopardize consumer safety. i would like my wheel sensors cleaned and/or replaced per gm recall and at no cost to me.
Complaint filed: 2019-06-04
Components: STRUCTURE
tl* the contact owns a 2001 toyota sequoia. the contact stated that there was extensive rust, corrosion, large spots, and holes on the frame. the vehicle was taken to a certified independent mechanic for inspection, but the contact was uncertain if the vehicle would pass. the vehicle was not included in a manufacturer recall for the frame. the manufacturer was notified of the failure. the dealer was not contacted. the vehicle was not diagnosed or repaired. the failure mileage was not available.
Complaint filed: 2014-01-09
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 12v527000 (air bags) but was informed that the parts were not available. the contact felt that since the failure was reported in november of 2012, there should be a remedy available before january of 2014. the contact had experienced the air bag warning light failure. the contact mentioned that the air bag warning illuminated intermittently. the approximate failure mileage was 100,000 and the current mileage was 120,000.