vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2017-04-25
Components: FUEL/PROPULSION SYSTEM
tl* the contact owns a 2002 chevrolet venture. while the vehicle was parked, there was strong fuel odor emitted in and around the vehicle. each time the vehicle was parked, a puddle of fuel was seen on the ground. the contact's brother, a certified mechanic, diagnosed the vehicle and stated that the tank was cracked at the inlet check valve and needed to be replaced. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 07v349000 (fuel system, gasoline). the manufacturer was made aware of the failure and informed the contact that there was no open recall per the vin. the approximate failure mileage was 140,000.
Complaint filed: 2015-11-17
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1997 oldsmobile cutlass. while driving 70 mph, the vehicle suddenly stalled in the middle of the highway. the contact coasted over to the side of the road and was able to restart the vehicle. the vehicle was taken to the dealer where it was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 1,000. updated 01/20/16*lj *cn
Complaint filed: 2015-05-29
Components: UNKNOWN OR OTHER
my wife has been driving the focus station wagon since 2004. all of a sudden, the 'clicker' did not allow us to close the driver's side rear passenger door lock; we found this out when the clicker did not sound the 'beep' we are used to. we tried to manually lock the door, but that was also ineffective. the only solution was a repair by our local service station for approximately $500.00. there were two separate issues. the primary issue, of course, was the safety of the rear seat passenger. the second issue was the ongoing problem of entry to the auto when unattended.
Complaint filed: 2022-07-07
Components: AIR BAGS
the contact owned a 2002 honda cr-v. the contact had received a recall notice for nhtsa campaign number: 19v501000 (air bags) and had the passenger air bag serviced under the recall at the dealer. on july 4, 2022, the contact heard a loud boom which she assumed was a firework; however, her neighbor informed her that her vehicle had caught fire. the fire department was called and the fire was extinguished. a fire report was filed; no injuries were reported and no property was damaged. a fire technician was sent to her home to investigate the fire; his investigation led him to believe that the passenger air bag had caught fire which caused the failure. the technician suggested the contact call an engineer to officially determine the cause of the fire. the manufacturer was notified of the failure and a case was filed. the dealer was also notified of the failure and they informed her that an investigation would be performed. the vehicle was destroyed by the fire. the failure mileage was approximately 230,000.
Complaint filed: 2022-06-23
Components: SERVICE BRAKES
the contact owns a 2002 gmc yukon xl. the contact stated while driving approximately 70 mph, the contact started to slow for traffic and depressed the brake, and felt no braking. the contact had to depress the brake pedal to the floorboard. the contact stated that the brake warning light was illuminated. the contact was able to safely stop and drove the vehicle to his residence. the contact had taken the vehicle to a local dealer who diagnosed that there was a fractured parking brake spring. the vehicle was not repaired. the manufacturer had not been informed of the failure. the failure mileage was approximately 189,000.
Complaint filed: 2018-02-21
Components: AIR BAGS
takata recall although currently toyota claims my truck is not included in the recall i have the same air bag warning light that those who are part of the recall have. i searched my make model and year on line and founds hundreds of others who are having airbag issues but we're excluded from the recall.
Complaint filed: 2015-07-20
Components: AIR BAGS
tl* the contact owns a 2004 honda odyssey. the contact received notification of nhtsa campaign number: 15v045000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2018-03-15
Components: STRUCTURE
tl* the contact owns a 1999 toyota 4runner. the contact stated that the metal frame was inferior and contained premature rust, holes, and corrosion. the contact felt that the frame could fracture at any point in time. the rear driver's side shock fractured into the frame due to the failure. the vehicle was not taken to a dealer for diagnostic testing. an independent mechanic inspected the vehicle and diagnosed that the frame had extensive premature rust, could fracture, and needed to be replaced. the manufacturer stated that the vehicle was not included in a warranty and there was no recall. the failure mileage was not available.
Complaint filed: 2017-03-02
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v312000 (air bags). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2015-03-08
Components: SERVICE BRAKES
the brake lines basically rusted off the truck, the first occurrence i went to use the truck and the brake pedal went to the floor and i started smelling brake fluid. had it towed to have repairs done (06/04/2011) the lines that showed the main problem were changed for new. exactly 2 years i had my big car trailer hooked up loaded with my tractor. another line going to the rear of the truck ruptured in the yard. going back to the shop again, i had a company out west make all new stainless steal lines for it.(06/20/2014) and now i'm again broken down again (03/07/2015). this has cost me a considerable amount of money and i'm not through i fear. this time the abs system wants to continue to run and running the battery down. gm should be on top of this. *tr
Complaint filed: 2016-06-27
Components: STRUCTURE
tl* the contact owns a 2001 toyota tacoma. the contact stated that the vehicle was taken to an independent mechanic for an unrelated repair when it was advised by the mechanic the frame was severely rusted and had fractures in the center. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 158,000. updated 09/29/16*lj *js consumer stated she sent a letter and pictures same day as receiving vehicle owner's questionnaire. updated 06/13/18*jb
Complaint filed: 2017-07-16
Components: SERVICE BRAKES
vehicle's front wheel brakes by itself while driving and the eps warning light comes on afterwards. extremely dangerous in highway driving. had the brakes checked, but nothing wrong. online complaints suggests a failure in yaw rate sensor.
Complaint filed: 2014-09-08
Components: AIR BAGS
pontiac/gm has issued several recalls for the airbag and components. (recall 13030, 13113, 14491.) the dealer does not stock the mandatory parts for recall 13030, and the parts for recall 14491 are not available yet. (they are still "making" them.) so at a minimum i would have to take my car in twice to get it fixed, and probably a third time since the parts for recall 14491 are not available yet, even though i received a notice to take my car in for it. this is horribly inconvenient for the consumer. while it is "no charge", there is a huge time penalty to get these recalls fixed. *tr
Complaint filed: 2014-08-20
Components: ELECTRICAL SYSTEM
was driving to the store. i arrive park the car turn it off. go inside for 20 to 35 minutes, i get into the car and start her up and it doesn't start. noticed that security is flashing again in right corner. look at manual again same thing turn to run position and wait 10mins. flashing will stop, turn back to off position and then try to start the car. it then starts but i have notice that this keeps happening to the point where even if the car does start and run the security light will stay on for days and then sometimes may go off. but even now this day august 20, 2014 at 2:06pm the security light stays on and at times the car will not start unless i go through the rest of waiting 10 minutes. help me please. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2016-10-17
Components: SERVICE BRAKES
tl* the contact owns a 2003 gmc yukon. without warning, the brake pedal traveled to the floorboard and brake fluid was leaking. a mechanic replaced the rear brake lines; however, 1,000 miles later, the front brake lines also fractured. the mechanic replaced the front brake lines and indicated that there was extensive rust and corrosion. all of the brake lines needed to be replaced or the failure could recur. the vin was not included in nhtsa campaign number: 04v045000 (service brakes, hydraulic). the manufacturer was notified of the failure. the approximate failure mileage was 100,000.
Complaint filed: 2015-09-03
Components: TIRES
tl* the contact owns a 2002 dodge durango equipped with goodyear tracker 2 tires, size: p235/70/r16 (na). while driving 60 mph, the rear passenger tire blew out. the vehicle was towed to an independent mechanic where it was diagnosed that all four tires were corroded. the two rear tires were replaced. the manufacturer was notified of the failure. the approximate vehicle failure mileage was 180,000 and the tire failure mileage was 17,000.
Complaint filed: 2015-12-01
Components: STRUCTURE
tl* the contact owns a 2003 toyota tacoma. the contact received notification of nhtsa campaign number: 12v542000 (tires) however, the mechanic stated that the vehicle could not be repaired due to the frame being corroded. the manufacturer was notified of the failure. the approximate failure mileage was 130,000.
Complaint filed: 2014-05-26
Components: SERVICE BRAKES
i was driving to the store and i went to stop suddenly to avoid someone pulling out of front of me and the brake pedal went to the floor and the brake light on the dash came on. so not having any brake pedal i had to pull off the road a little bit to avoid other car that pulled out in front of me and by doing this i ripped the valance off the front of my truck. i think they need to do something about this. everyone i know that has had one of these trucks for a few years has had a brake line or two blow on them, and i guess its now my turn. i'm just lucky not too much damaged was cause and no one got injured. *tr
Complaint filed: 2018-06-27
Components: STRUCTURE
tl* the contact owns a 2004 ford f-150. the contact looked underneath the vehicle and noticed that the entire bottom of the frame was rusted. the dealer (liberty ford, 9311 liberty rd, randallstown, md 21133, 410-504-2897) was contacted and stated that the frames were absolute. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was approximately 78,000.
Complaint filed: 2018-07-07
Components: STRUCTURE
this vehicle has serious rust in the frame, the structural composition of the frame is so bad that the vehicle is no longer safe to drive. in the photo that i attached you can see that the rear left leaf spring has protruded into the frame. i do not believe there is current recall program to replace the frame and i believe this is common issue that needs to be addressed. a 15 year old vehicle should not have structural issues under normal driving conditions and i believe i should be compensated.
Complaint filed: 2014-05-05
Components: SUSPENSION
i'm driving on a newly paved street when i heard a large noise, like a bomb going off, near the right rear of my vehicle. then i heard something hitting against the right rear tire. i pulled over and looked at the vehicle when i looked under the vehicle to the right rear wheel well the well was rusted out and the shock and mount was now detached from the frame. the ford escape is not drivable. the rear wheel well is so rusted out there is a hole into the storage compartment in the rear of the vehicle. when i look from inside the storage compartment/hatch area of the escape i can see the outside through the hole. *tr
Complaint filed: 2014-06-29
Components: STRUCTURE
the dashboard in my 2001 dodge ram 1500 is cracking and having large pieces fall under the dash itself. i am worried that this could cause injury to driver and/or passenger in the event of an accident or accidental airbag deployment. other issues could come from this problem due to all the wiring and other components that are under the dashboard. *tr
Complaint filed: 2014-10-28
Components: POWER TRAIN
tl* the contact owns a 2004 ford freestar. the contact stated that transmission fluid spewed out of the vehicle and the vehicle failed to accelerate past 45 mph. the vehicle was taken to the dealer. the technician diagnosed that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 87,822. updated 12/09/14*lj the consumer stated the transmission blew out of the dipstick all over the motor. vehicle came to a stop on a busy interstate almost causing an accident. the dealer would not assist under recall. updated 10/5/15 *js
Complaint filed: 2017-09-06
Components: STRUCTURE
tl* the contact owns a 2000 toyota tundra. upon inspection, it was discovered that the subframe was severe rusted and corroded. the vehicle was taken to lynch toyota of manchester, ct where it was confirmed that the vehicle was unsafe to drive. no assistance was offered. the contact indicated that the vehicle was examined in 2014 per nhtsa campaign number: 09v444000 (structure), but no service was performed due to insufficient amount of rust at that time. the manufacturer was not notified of the failure. the failure mileage was 173,000. *js
Complaint filed: 2018-05-19
Components: STRUCTURE
excessive rusting of frame while rest of vehicle remains intact.
Complaint filed: 2015-09-11
Components: SERVICE BRAKES
going to work the first time doing about 45 m.p.h. there was a car in front of me. i did not hit it went around the car good thing. there was not a car in the other lane. next week im going on vac, i pull a boat that is 2000 pounds if the brake line would have blown out on the mountain it would have been bad. i'm just glad it blew out before i hooked up the boat. i have it in the shop right now ,the tech said all the brake lines are bad.he said this job is going to cost me 400 to 500 dollars. i hope you can help me out with this problem ! it is still a good running truck if i can get this brake problem taking care of , i cant afford to keep replacing brake lines. i could have been killed , maybe the third time will be my charm . thanks
Complaint filed: 2016-11-09
Components: STRUCTURE
right passenger sliding door will not shut mechanism inside appears to have broken. occurrence happened getting out of vehicle
Complaint filed: 2023-10-14
Components: AIR BAGS
driving 65 miles and i rear ended another vehicle from behind. the air bags did not deployed.
Complaint filed: 2018-12-04
Components: AIR BAGS
takata recall - local ford dealer, bartow ford, has failed to repair the repair after two phone calls.
Complaint filed: 2016-06-07
Components: AIR BAGS
the local chrysler, jeep dodge or ram dealer said they could not fix the recall at this time and would order part and call us back at a later date.
Complaint filed: 2014-01-24
Components: ELECTRICAL SYSTEM
i had smelled a burning smell in my car while i drive it. my husband had tried his best to find where the smell is coming from. we could not find it and now my radio doesn't work, the dome light don't work and the locks don't work. in order to lock my car i have to push the locks down. can you please help me with what could be the possibility of what's wrong with my car? i haven't been driving it. *tr
Complaint filed: 2019-01-29
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 dodge durango. the contact stated that the air bag warning indicator randomly illuminated on the front passenger side. the vehicle was included in nhtsa campaign numbers: 15v313000 (air bags) and 16v352000 (air bags), but the contact did not receive a notification. the previous owner had not had the recall repairs performed prior to selling the vehicle. the manufacturer was contacted. the dealer was not contacted. the failure mileage was not available. parts distribution disconnect.
Complaint filed: 2017-01-08
Components: STRUCTURE
the rear panel of my 2003 explorer cracked today for no reason. not sure if this is a safety concern. when i "googled" the problem, it seems this is a common problem that ford once addressed.
Complaint filed: 2014-09-17
Components: STRUCTURE
door handle broke off as i was trying to enter vehicle. about a year later, another broke off. there is sharp plastic where it was broken and it is very difficult to enter the vehicle, especially without cutting yourself. there are times when it is necessary to be able to enter the vehicle quickly and it is impossible. it is not safe. *tr
Complaint filed: 2015-03-24
Components: STEERING
vehicle was traveling down a busy urban street and while approaching an intersection, the driver begin turning slightly to change lanes and the steering wheel separated from the steering column, leaving the vehicle with no steering. *tr
Complaint filed: 2017-04-03
Components: STRUCTURE
i driving freeway about 70mph, big air noise then roof panel come off frying.
Complaint filed: 2016-08-04
Components: SERVICE BRAKES
merecedes benz usa customer service would not honor nhtsa campaign 04v296000 (sbc brake pump failure) claiming failure was beyond the limit of the campaign. car was always serviced at mercedes dealership however this part was never replaced. due knowledge of potential defect in the brake unit, i have requested the part be replaced at mercedes expense which has been denied. i was told my car is unsafe to drive and the repair is quoted at $2200.00
Complaint filed: 2014-09-17
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 cadillac deville. the contact received a notification for recall nhtsa campaign number: 14v355000 (electrical system). however, the parts needed were not available. the contact stated that the manufacturer had exceeded the reasonable amount of time for the recall repairs. the manufacturer was made aware of the delay. the vehicle had not experience the failure.
Complaint filed: 2015-09-24
Components: AIR BAGS
tl* the contact owns a 2003 chevrolet trailblazer 360. while driving approximately 45 mph, the air bag warning indicator illuminated. the failure recurred on one occasion. the vehicle was taken to the dealer where it was diagnosed that the a sir coil needed to be placed behind the steering wheel. the vehicle was repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 58,945.
Complaint filed: 2016-08-19
Components: SERVICE BRAKES
pickup is always garaged . at 30000 miles had to change the front brake sensors as the anti-lock was activating as the truck came to a stop on dry pavement. occurred at approx 5 mph. hubs and sensors changed ($600 cost). now at 58000 miles problem has reappeared. it appears a recall ( 05v379000) has been issued for silverado pickups from 1999-2002. i will be contacting dealer. truck located in northern minnesota.
Complaint filed: 2014-07-13
Components: AIR BAGS
car was traveling @ 50 mph ( posted speed for the road). he sneezed, when he looked up the cars suddenly stopped in front of him. he rear ended the car in front of him going 50 mph. no airbags deployed. the entire front end was crushed. the engine was shoved in. the car is totaled. but not 1 airbag went off. both are bruised from the seat belts both driver and passenger have whiplash. i am thankful they were wearing seat belts but very concerned the airbags didn't perform as expected. both the clean-up crew officer at the seen were shocked that the airbags did not deploy.updated 07/23/14 *bf
Complaint filed: 2022-06-10
Components: STRUCTURE
unaware of frame rusting issues to vehicle. observed rust through carpet on driver side. upon research safety is a concern. due to high volume of this type of issuing occurring a safety recall should be issued. it was not verbalized at time of purchase the make and model of vehicle have these type of issues. especially, when this issues had been occurring prior to purchase of this vehicle.
Complaint filed: 2014-11-21
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
neighbor woke me saying my car was on fire. car wasn't on, the key was not in, and it had sat overnight. called fire department and fire put out. car is totaled because the firemen had to break into the engine compartment. engine area burned with nothing but metal visible and a melted battery. i have pictures. *tr
Complaint filed: 2016-10-18
Components: ELECTRICAL SYSTEM
when i went to open the car door smoke came out. the truck hadn't been driven in two days and nothing was plug in to the charging outlet. the entire dash had melted. the heat was hot enough to crack the windshield and pop open the rear passenger window. the vhelihicle was parked the driveway of the primary residence.
Complaint filed: 2018-03-14
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES
driving on the freeway, check engine light came on, smoke coming out of the hood, brakes and emergency brake failed, vehicle accelerated on its own (no pedals were working), car crashed and fire engulfed the vehicle
Complaint filed: 2015-11-09
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 nissan xterra. while driving 50 mph, the vehicle stalled without warning. the vehicle was taken to a dealer where it was diagnosed that the wires underneath the steering column were burnt. the manufacturer was not made aware of the issue. the failure mileage was 204,391.
Complaint filed: 2017-11-18
Components: AIR BAGS
i am not sure who manufactured the airbags in 1999 chrysler 300s, but i am wondering what would cause an airbag to have a hole in it and where the hole is, it was frayed, my daughter was the passenger when they were hit on the front passenger quarter panel and passenger door, the airbag deployed but had a big hole in it and was frayed where the hole was, like a flag that has been blowing in the wind for years, i am coming up on statue of limitations so your immediate response would be so appreciated!!!! my lawyer does have pictures of the airbag with the hole in it, and showing also how it was frayed. my daughter sadly lost her life in this accident, she was wearing her seatbelt. this accident occurred november 29th 2014 on hwy 23 near waite park mn, car was in motion, her name is [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2021-06-08
Components: ELECTRICAL SYSTEM
faulty fuse panel. this is a known issue. it is all over the internet. there has never been a recall. the vehicle will stall while driving. on attempting restart or crank, there is a buzzing noise from the fuse panel. the pcm 203 i believe, corrodes or melts through the board on the panel causing the fault. replacing the fuse/relay will correct, but for a time. panel replacement is required. first incident at 165k. second incident at about 205k. after the last panel replacement, the vehicle continued to stall. another faulty fuse, for the day running lamps, caused a fault, which melted the housing between the panel and the wiring harness. the screw attachment is "crunchy" because of the melted elements. the smell is noticeable, and the panel requires replacement again. third incident about 246k. this is a fire hazard. the wiring harness is hot to the touch. being a known issue, having discussed on various socials and with ford dealer techs, this should have been recalled ages ago.
Complaint filed: 2016-02-01
Components: FUEL/PROPULSION SYSTEM
tl* the contact owns a 2003 volvo xc70. the contact stated that there was an abnormal strong fuel odor coming from the vehicle. the contact also stated that the vehicle would experience hesitation with starting and driving. the vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump had failed and needed to be replaced. the manufacturer was not made aware of the failure. the failure mileage was unknown.
Complaint filed: 2017-02-06
Components: SERVICE BRAKES
accelerated rigid brake line corrosion resulted in brake line failure and complete loss of vehicle stopping ability. brake lines are inspected regularly and did not appear rusted. vehicle was in motion traveling at approximately 20 mph when operator stepped on brake to slow and stop vehicle. brake pedal felt soft and then pressed completely to floor without any braking action. operator used emergency brake to slow and stop vehicle. vehicle required immediate towing as it was not road worthy and was unsafe to drive without braking ability.
Complaint filed: 2014-01-06
Components: SEATS
heated seats on driver side stopped working only to find seat had smoldered a fire beneath me! was there a recall on these seats!? *tr
Complaint filed: 2015-01-23
Components: POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
automatic shifter gets stuck in park. following the manual procedure does not help. pushing release button does not help, pushing shifter forward does not help. this has happened at least 25 to 30 times. dealer says replace shifter to fix. what's to stop this from recurring? this appears to be a safety problem. *tr
Complaint filed: 2016-11-11
Components: AIR BAGS
car was bought in 2004. was taken to the dealer several times to have airbag light fix but it was never resolved it was said to be fine. no hazard. never involved in a car crash. cars turns on and it prompt you to check airbags. today i was watching the news and someone mentioned this site. i wanted to see it there has been a recall
Complaint filed: 2017-07-13
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 saturn vue. the contact stated that the vehicle stalled while driving on the interstate. when the failure occurred, all the warning indicators illuminated. the contact stated that the vehicle operated normally until nhtsa campaign number: 14v490000 (electrical system) was remedied. the vehicle was taken to bill buck chevrolet where it was diagnosed that the failure could not be replicated. the failure recurred. the manufacturer was not made aware of the issue and was not able to confirm when the parts were to become available. the failure mileage was approximately 125,000.
Complaint filed: 2018-10-05
Components: ELECTRICAL SYSTEM
the rear breaks lights do not work both moving and parked, but the 3rd upper light does work. all the other functions work for the lights turn signals lights, running lights and hazzard lights. i have replaced the fuses and the bulbs. still no change i have looked up this action on line found many complaints regarding the same thing linking it to a faulty steering column multifunction switch. nhtsa 11v352000. ford claims that this is not a recall issue with 2004 ford rangers.
Complaint filed: 2014-12-19
Components: STRUCTURE
unable to open rear tailgate or glass,opening glass later first worked for a few times now both inoperable,safety concern of being trapped in rear of vehicle. *tr
Complaint filed: 2015-12-28
Components: STRUCTURE
takata recall- driving down a dark county road- lost control of vehicle and went off road and hit a tree- upon impact the jeep burst into flames- the driver was pulled out because she was trapped inside the burning jeep- the jeep was totaled due to the fire
Complaint filed: 2015-09-15
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign numbers: 14v770000 (air bags) and 15v312000 (air bags); however, the part to do the repair was not available. the dealer and manufacturer were contacted multiple times. the contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. the contact had not experienced a failure.
Complaint filed: 2015-09-23
Components: STRUCTURE
was pulling into a parking space in a strip mall, about 10 feet before the parking block the car suddenly accelerated. i was able to turn the wheel hard to the left and hit the brakes to avoid the building. i did hit the awning supports and caused the awning to sag. was able to finally stop the car and got out safely. the car later was totaled by the insurance company.
Complaint filed: 2017-06-20
Components: STEERING,ELECTRICAL SYSTEM
tl* the contact owns a 2002 mercedes benz ml320. the contact stated that the bas and esp warning indicators illuminated. in addition, the contact experienced extreme difficulty turning left and right and had to restart the vehicle several times due to the failures. the unknown dealer was notified of the failure. the manufacturer was also notified. the failure mileage was not available.
Complaint filed: 2017-02-28
Components: SERVICE BRAKES
tl* the contact owns a 2002 chevrolet silverado 1500. while driving 6 mph, the brakes failed to work without warning. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 251,000.
Complaint filed: 2023-07-16
Components: AIR BAGS
the airbag cover on the passenger side is peeling off. i feel that if i tried to glue it or modify it in any way, this action could result in the airbag not deploying like it should and cause serious injury incase of an accident.
Complaint filed: 2015-04-23
Components: SERVICE BRAKES
driving normally, pressed the brake pedal and it went to the floor; fortunately, i was close to home and no traffic that i managed to roll slowly home. rusty brake lines causing brake fluid to leak by driver side door. tried brakes again- totally not functional. ironically read article about gm's problem with rusty break lines in their older model trucks. making it a point to notify nhtsa that this problem affects s-10s as well as the bigger models. conversations with friends indicate to me that this effects a lot of drivers. all gm truck owners should be alerted to problem. under different conditions with higher speeds or traffic or pedestrians, this could have turned into a catastrophe. *tr
Complaint filed: 2015-01-13
Components: SERVICE BRAKES
tl* the contact owns a 2003 chevrolet avalanche. while driving 10 mph and attempting to stop the vehicle, the abs warning light illuminated. the failure recurred numerous times. the vehicle was towed to an independent mechanic where it was diagnosed that the brake lines needed to be replaced. the vehicle was repaired. the manufacturer was not notified of the failure. the vin was not available. the failure mileage was 99,000.
Complaint filed: 2024-10-23
Components: STRUCTURE
the frame rusted through and there are holes in the frame the frame broke while my wife was driving home from work. had to get it towed to the house no no no, no symptoms
Complaint filed: 2020-12-07
Components: ELECTRICAL SYSTEM
for starters i replaced the alternator then the battery and then the crankshaft senor and then dorman that is on the possessive side of the battery. and it doesn't want to start still. now just maybe you can help me on this.
Complaint filed: 2022-09-29
Components: ELECTRICAL SYSTEM
the contact owns a 2003 ford f-250. the contact stated that both turn signals and the windshield wipers would intermittently fail to operate as needed. over time, the failure worsened and the components failed to operate. the dealer and the manufacturer were notified of the failure and informed him that there were no recalls on the vehicle. the contact was referred to the nhtsa hotline for assistance. the vehicle was not repaired. the failure mileage was approximately 140,000.
Complaint filed: 2019-01-29
Components: STEERING
sticking manly when hot out side but also with the heater on, at hi way speeds it takes more effort to make small corrections needed to keep the car in the lane.
Complaint filed: 2017-05-22
Components: STEERING,SUSPENSION,POWER TRAIN
lower left front suspension arm ball joint broken. the outer bearing carrier, fell away from the suspension arm, pulling the half shaft out of the transmission, and the wheel/tire assembly jammed up in the wheel well with a complete loss of steering control. the vehicle was in motion just following a turn, in a parking area.
Complaint filed: 2016-08-08
Components: SERVICE BRAKES
tl* the contact owns a 2004 chevrolet silverado 1500. while driving approximately 8 mph and depressing the brake pedal, the anti-lock brakes engaged and made an abnormal noise without warning. the vehicle was not diagnosed nor repaired. the manufacturer was not made aware of the failure. the failure mileage was 89,000. updated 10/07/16*lj *tr
Complaint filed: 2017-01-05
Components: SERVICE BRAKES
rear wheel brakes, excessive wear
Complaint filed: 2014-03-21
Components: SERVICE BRAKES
after purchasing this vehicle used for very little money, i had a lot of work done including some brake work. the brakes completely failed while my son in law was slowing to exit an interstate highway. my son in law drove the car off of the road, into a city park to avoid an accident. i spoke to several mechanics. all of them insisted that the whole brake system could not fail at the same time. a good friend of mine, who is not a mechanic, agreed with the mechanics that a total failure was impossible. this friend said he would drive the car for a while to prove to me that my son in law must have mistakenly hit the accelerator instead of the gas. after driving the car for a couple of weeks, he had an identical experience - total loss of brakes. fortunately, it happened as he was parking the car and was already moving very slowly. after that i had the master cylinder replaced since it was the only major part in the brake system that had not yet been replaced. again, i spoke with more mechanics, including some ford dealership mechanics. they did not think that the master cylinder could cause a total failure, but could not come up with anything that could do this. within a couple of weeks, the brakes failed completely again. i was already worried that the problem might not be solved, so we had been driving extra slowly and carefully. i could not in good conscience sell or trade this vehicle so i took it to someone who could help me dismantle the car before junking it to make sure it did not return to service. *tr
Complaint filed: 2015-01-08
Components: SERVICE BRAKES
tl* the contact owns a 2001 gmc sierra. while driving 15 mph, the brake pedal failed to depress. the vehicle was taken to an independent mechanic. the technician diagnosed that the sensors on the front of the vehicle failed. the vehicle was repaired, but the failure recurred on several occasions. the manufacturer was made aware of the failure. the contact was made aware of nhtsa campaign number: 05v379000 (service brakes, hydraulic); however, the vin was not included. the failure mileage was 70,000.
Complaint filed: 2014-09-22
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1997 dodge caravan. the contact stated that while driving at various speeds, the radio stop working and the windshield wipers activated independently. in addition, the check engine, air bag and battery warning lights would illuminate and the vehicle stalled. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the vin was unavailable. the failure mileage was unknown.
Complaint filed: 2016-01-26
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 gmc sierra 1500. while operating the vehicle, the speedometer failed to operate or display a speed. the vehicle was taken to the dealer where it was diagnosed that the speedometer cluster needed to be replaced. the vehicle was not repaired. the manufacturer was notified. the failure mileage was 31,000.
Complaint filed: 2014-11-03
Components: AIR BAGS
while driving on a curvy, gravel road i had just come out of a left sided curve. the vehicle started spinning counter clockwise towards a ditch. i immediately started turning my wheel clockwise to compensate and regain control. my left rear tire lost air which i believe was the reason i could not regain control. i ended up in a ditch on the left side of the road. the problem in hand was that the driver's airbag did not deploy, however the passenger side did deploy. had the airbag deployed as it should have, i would have not been taken to the hospital via ambulance. due to the malfunction of the airbag my daughter hit the steering wheel where by cracking her 1st and 2nd rib, received a head concussion, thoracic back paid, cervical strain-whiplash, chest wall contusion,contusions in both knees, intra-abdominal hematoma's and has suffered greatly. i have notified nissan and they are unwilling to assume responsibility for a faulty product. is there anything you can do to assist? sincerely, *tr
Complaint filed: 2014-08-20
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 cadillac deville. the contact stated while driving approximately 35 mph driving over speed bump, the engine stalled. the failure recurred multiple times. the vehicle was towed to the dealer for the diagnosis. the technician stated that the power train, the battery and starter assembly needed be replaced. the vehicle was repaired. however, the problem recurred multiple times. the starter assembly was replaced again but the failure persisted. the manufacturer was notified of the failure. the contact received a notification for recall nhtsa campaign number 14v355000 (electrical system) and the vin was included. the approximate failure mileage was 99,000.
Complaint filed: 2014-07-24
Components: SERVICE BRAKES
pulling boat (22 ft ) from the boat launch to the make ready area. stepped on brakes and peddle suddenly and without warning went to the floor ! upon inspection of the brake lines, they are rusted and in bad shape. the brake line that runs on top of the frame rail on the drivers side and goes to the rear wheels had blown out !! *tr
Complaint filed: 2024-01-31
Components: AIR BAGS
air bag light is on and won’t go off. toyota service department said the sensor was discontinued no longer available to make the repair.
Complaint filed: 2019-07-08
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 subaru legacy. the contact received notification of nhtsa campaign number: 16v358000 (air bags). the vehicle was towed to hudiburg subaru (210 e interstate 240 service rd, oklahoma city, ok 73149, (844) 629-1630) where it was determined that the air bags were not takata air bags; therefore, they did not need to be replaced. the dealer stated that they would return the vehicle and wanted to charge the contact to tow the vehicle back to him. the manufacturer offered to possibly reimburse the contact for the towing cost. the contact felt that he was getting the run around and was out of a vehicle for a week. the contact had not experienced a failure.
Complaint filed: 2016-11-17
Components: STEERING
tl* the contact owns a 2004 dodge ram 2500. while driving 50 mph or more, the vehicle wobbled and swayed from left to right. the vehicle was taken to the dealer for diagnostic testing; however, the specific details of the diagnosis could not be provided. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 13v528000 (steering). the manufacturer was not made aware of the failure. the approximate failure mileage was 145,800.
Complaint filed: 2022-12-15
Components: EXTERIOR LIGHTING,VISIBILITY
the contact owns a 2005 buick rainier. the contact stated that while driving at various speeds, the front windshield wipers and wiper fluid spray activated independently and failed to turn off. the contact also stated that occasionally the headlights would inadvertently turn off; requiring the vehicle to be restarted before the vehicle regained headlight functionality. there was no warning light illuminated. the vehicle was not taken to an independent mechanic or local dealer to be diagnosed or repaired. the contact referenced the headlight failure to nhtsa campaign number: 15v519000 (exterior lighting) however, the vin was not included in the recall. the manufacturer was not made aware of the failure. the approximate failure mileage was 107,000.
Complaint filed: 2017-09-07
Components: STRUCTURE
i bought a car from a used dealer and i was informed that it had no frame damage but i took it to two garages and both garages informed me that there was frame damage front and back and the one garage i took it to said that they were aware of the frame damage
Complaint filed: 2019-08-19
Components: SUSPENSION,STRUCTURE,FUEL/PROPULSION SYSTEM
takata recall. my vehicle was stationary when i got to work i nothing my rear bumper fell off with no given warning and i didn't hear it hit the ground i got home and looked under the frame and noticed the whole frame was rotten away and is not safe to drive
Complaint filed: 2014-04-18
Components: ELECTRICAL SYSTEM
car just shuts off when sitting at a stoplight and will not restart. have had the car towed to dealer only to find after sitting it fires right up and the computer shows no problem. it has on 1 occasion shut off while driving on the road, but after pulling in neutral it did restart. it is still sitting at the dealership because they drive it shuts off they get it back to dealership and it restarts and is fine per computer. *tr
Complaint filed: 2014-07-29
Components: STRUCTURE
tl* the contact owns a 1999 toyota tacoma. after greasing the drive shaft underneath the vehicle, the contact discovered three rust holes located in the middle and rear of the leaf spring mount. the dealer stated that the main frame was faulty due to rust. the vehicle was not repaired. the manufacturer stated that the buy back offer expired. the failure mileage was 52,000. the consumer stated the vehicle was repaired . the frame was replaced and sprayed with rust proofing. updated 12/16/2014 *js
Complaint filed: 2015-07-15
Components: SERVICE BRAKES
tl* the contact owns a 2001 mitsubishi montero. while driving at 30 mph, an abnormal sound emitted from the hood of the vehicle. the brakes became harder to depress and the anti-brake warning light illuminated. the vehicle was towed to the contact's residence. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was unknown.
Complaint filed: 2019-06-27
Components: SERVICE BRAKES
sudden loss of brakes on a downhill grade. had to pull to shoulder and scrape along until slowed enough to stop with parking brake. calipers froze causing boil over of fluids that burned brake hoses and sensors.
Complaint filed: 2016-05-28
Components: AIR BAGS
may 29, 2012 airbag deployed as car was being unlocked in a parking lot. vehicle was not running, merely being unlocked with the key fob, as i attempted to enter, the airbag of the drivers side, embedded in the drivers seat, blew, striking me in the head and bagging my head against the outer edge of the door opening. it is believed that i passed out, then came to and was found leaning against the car. i could not work for a week due to headaches and the impact cracked a tooth. peerless insurance denied my damage claim, stating wear and tear and lack of maintenance. i can furnish the claim number. the car has been maintained by a dealership and had a clean carfax when purchased in2004 with 58000 miles on it and has not had any accident. the seat had to be replaced, in excess of $1800. the car is my daily driver, my daily commute is under two miles. this vehicle is not listed in the takata recall, but when it appeared in the news, i wanted to report this.
Complaint filed: 2014-03-13
Components: STRUCTURE
tl* the contact owns a 2005 chevrolet malibu. the contact stated that while removing something from the trunk, the truck door fell down and struck him in the head. the contact suffered a concussion as a result. the vehicle was not taken to a dealer and was not repaired. the manufacturer was notified of the problem. the approximate failure mileage was 4,366.
Complaint filed: 2016-10-24
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 dodge ram 1500. the contact received notification of nhtsa campaign number: 16v352000 (air bags). the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the vin was unavailable. the contact had not experienced a failure.
Complaint filed: 2017-08-23
Components: AIR BAGS
while parked and with the engine running the driver's seat airbag spontaneously deployed.
Complaint filed: 2015-04-25
Components: SERVICE BRAKES
the abs light comes on and then off a lot. *tr
Complaint filed: 2016-03-30
Components: STRUCTURE
i was driving down the road and lost my spare tire the cross member rotted off the truck i had toyota under coat the truck in 2012 i hope no one got hurt or killed from the tire falling off
Complaint filed: 2017-05-12
Components: ELECTRICAL SYSTEM
check engine light keeps reporting an issue and despite takata recall - spending thousands of dollars on coded repairs, the light comes back on. i have spent numerous dollars to replace cat converter, 2 sets of injectors, fuel pump, on and on.within 2 days, the light is back on. i saw a service campaign release 12/6/2006, but my 4 cylinder highlander vin does not show up on your list. next would be a class action suit for lost monies?
Complaint filed: 2015-08-12
Components: AIR BAGS
i have received two separate recalls for airbag replacements on my car. the first was the passenger airbag and that recall was received in 2014. it took several months before i was able to have my front passenger airbag replaced. in july this year i have received a recall saying that i now need to replace the driver side airbag which describes the same risk: ".resulting in metal fragments striking the front driver or other passengers potentially resulting in serious injury or death." if bmw has created a car that could potentially result in my injury or death, should it not be reasonable for the problem to be fixed immediately? should it not be reasonable that i am given a loaner bmw at their expense (including insurance) while they fix this potentially life threatening problem with my car? why two separate recalls? why did they not fix both airbags at the same time? why does it take months to address this problem? how many potentially preventable serious injuries or deaths have occurred as a result?
Complaint filed: 2019-01-15
Components: STRUCTURE
frame rust thru.documented by the dealer. nourse in chillicothe,ohio
Complaint filed: 2016-09-15
Components: EXTERIOR LIGHTING
tl* the contact owns a 2004 mercury grand marquis. the contact received notification of nhtsa campaign number: 15v861000 (exterior lighting); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the failure mileage was approximately 125,000. parts distribution disconnect.
Complaint filed: 2015-08-25
Components: ELECTRICAL SYSTEM
tl* the contact owned a 1989 chevrolet astro. while driving 55 mph, the vehicle stalled. as a result, another vehicle crashed into the rear of the contact's vehicle. the contact was unsure if the air bags deployed. the driver died at the scene and the rear driver side passenger sustained a head injury, memory loss, back, left arm, and left leg injuries that required medical attention. a police report was filed. the vehicle was destroyed. the contact stated that the vehicle previously stalled on numerous occasions and the vehicle was taken to a dealer multiple times. the contact was unsure about what needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was unknown. ma 10/25/15
Complaint filed: 2015-09-23
Components: ELECTRICAL SYSTEM
2002 cadillac deville. consumer writes in regards to defective ignition switch tumbler. *smd the consumer stated the key would not stay in the ignition, which caused the vehicle to stall. also, when the consumer tried to remove the key, it would not come out of the ignition. he had to disconnect the battery, in order to turn the vehicle off. *jb