vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2015-08-17
Components: POWER TRAIN
tl* the contact owns a 2004 chevrolet silverado 2500. while driving 5 mph, the vehicle hesitated prior to depressing the accelerator pedal. the vehicle was taken to a dealer and an independent mechanic where it was diagnosed that the transfer case needed to be replaced. the manufacturer was notified of the failure. the failure mileage was 230,000. updated 09/21/15*lj the consumer stated when the retention clip for the oil pump in the transfer case failed, the pump created a hole in the side of the case. upon complete discharge of the lubrication fluid. the vehicle would spike its rpm and drop into neutral or a lower gear. updated 03/01/16. *jb
Complaint filed: 2015-09-24
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet trailblazer 360. the contact stated that the electronic panel on the driver side door failed to function. the contact stated that the internal lights flickered and the electronic door locks made abnormal noises as the doors locked and unlocked. in addition, various gauges failed and the vehicle vibrated abnormally. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 130,000.
Complaint filed: 2016-06-16
Components: ELECTRICAL SYSTEM,ENGINE
tl* the contact owns a 2003 gmc yukon xl 1500. the contact mentioned that the previous owner of the vehicle experienced a failure with the reduced engine power warning indicator. the dealer replaced the throttle body, but the failure continued before the contact owned the vehicle. the contact experienced the warning light randomly flashing, which drastically reduced the speed to less than 20 mph. the contact had to constantly turn off and restart the vehicle, but the failure continued to progress randomly. the dealer replaced the wiring, 02 sensor, the throttle body was replaced a second time, the battery, and the alternator. the repairs failed to provide a permanent solution and the warning light continued to illuminate for the reduced engine power. the vehicle was not repaired. the manufacturer was not notified. the approximate failure mileage was 188,000.
Complaint filed: 2017-03-15
Components: AIR BAGS
tl* the contact owns a 2005 cadillac cts. while driving various speeds, the air bag warning indicator illuminated. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 170,000.
Complaint filed: 2014-03-21
Components: SERVICE BRAKES
tl* the contact owns a 1997 bmw 528i. the contact stated the emergency brake on his vehicle had not operated normally since he purchased the vehicle. the contact took the vehicle to a bmw specialist, who stated the emergency brake for this model bmw had never worked properly . the manufacturer had not been notified of the failure. the vehicle had not been repaired. the failure mileage was 200 miles.
Complaint filed: 2018-08-25
Components: STRUCTURE
while driving to work on august 22, 2018 my power steering suddenly gave out while turning making the vehicle difficult to maneuver. luckily, i was on city streets and only doing 30 mph. the next day i took the car to the mechanic to have that fixed along with an oil change and other normal maintenance. the mechanic called me and informed me that he found that my frame has significant corrosion to the point that the frame would most likely fail in the next few months. he also informed me that the power steering had failed due to corrosion, and since the frame and other components that needed to be removed to access the power steering were so rusted the labor needed for the repair would be significantly higher. this increased cost put the repair above the salvage value of the vehicle. my otherwise wonderful vehicle has been rendered useless because of the frame corrosion. i fear to think what could have happened if this failed on the highway while my pregnant wife and infant son were in the car with me.
Complaint filed: 2015-07-22
Components: ELECTRICAL SYSTEM
when i got into the vehicle to start, the driver information center says "unknown driver". as a result of this condition, i cannot adjust mirrors, roll up windows, or get headlights to work. also, the gauges for voltage, oil pressure, temperature, and fuel do not work. the radio does not work as well. because of over engineering and faulty parts i cannot use this vehicle. i have already had the instrument cluster replaced as part of a recall. many people have had this problem as searched, with no answer. general motors has failed to put in place safety systems or override functions to allow safe operation of the vehicle. gm is using computer controls which often fail to control important safety functions of the vehicle. i currently have the vehicle at the dealer and they have dismantled the bulk of the truck to diagnose the problem. after two days in the shop, they still have not found the problem. faulty engineering and poor parts have lead to this condition. i have been a lifelong gm owner, but i will reconsider this moving foward. i am sure my next vehicles will be other brands.
Complaint filed: 2014-10-02
Components: STRUCTURE
excessive rust everywhere on the underside of the vehicle!! *tr
Complaint filed: 2014-01-26
Components: AIR BAGS
car accident in which my lexus was totaled air bags never deployed. *tr
Complaint filed: 2014-04-10
Components: ELECTRICAL SYSTEM
ignition lock -cylinder problem key comes out of the slot of the lock cylinder while the engine is running. this issue is the same problem as other recalls but is not included in the recalls. i would like this issue resolved. it appears to be the same type of lock cylinders as the recalled ones. *tr
Complaint filed: 2014-12-19
Components: STRUCTURE
a crack was noticed on the top of the dash on the passenger side. over time a piece of the top of the dash has dropped down inside the dash. a crack is extending slowly toward the drivers side of the dash. *tr
Complaint filed: 2014-05-19
Components: SERVICE BRAKES
i was pulling into a parking slot at home depot and pushed on the brakes to stop. brake pedal went to the floor twice before applying parking brake to stop. no one was parked in the slot in front of me so i was able to stop without any accident. one of the brake lines, near the electro-hydraulic control unit, had sever corrosion and had ruptured causing failure of the complete brake system. there was no indication of any leakage from these brake lines before the failure. the oil was changed and vehicle inspected at the dealership about one month before this incident. upon inspection, after this incident. all brake lines are corroded and need to be replaced. the fuel lines were replaced at the dealer about a year ago as they started leaking and were also corroded. *js
Complaint filed: 2014-02-20
Components: SERVICE BRAKES
while driving home at roughly 35 mph i attempted to stop and when i pressed on the brake pedal the pedal went to the floor and the on board computer system came on and set check brake system. i was able to pump the brake and get some pressure but i could here a hissing sound anytime i pressed the pedal. i was within two miles of the house and was able to get home. my husband looked at the brake system and there was a hole from a rusty section of the brake line over the top of the chassis in the drivers side rear area. every time you step on the pedal it would spray a steady stream of brake fluid. *tr
Complaint filed: 2016-04-14
Components: ENGINE
tl* the contact owns a 1999 buick regal. the contact received notification of nhtsa campaign number: 15v701000 (engine); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the vin was unknown. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2015-07-10
Components: ELECTRICAL SYSTEM
trouble with window regulators going bad. right now my right rear window and door lock will not work. there should be a recall on these windows.
Complaint filed: 2016-07-14
Components: STRUCTURE
extensive and severe frame/chassis rust and corrosion throughout . this is a well-know problem with both 4runner and tacomas
Complaint filed: 2017-03-01
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1999 pontiac grand prix. the contact stated that the key had become loosely connected from the ignition and fell out of the ignition several times. in addition, the vehicle stalled several times without warning. the contact noticed the failure after the dealer replaced a harmonic sensor. the vehicle was to be taken to a dealer for further diagnostic testing. the manufacturer was notified of the failure. the failure mileage was not available.
Complaint filed: 2014-11-22
Components: ELECTRICAL SYSTEM
the car just shuts down while in motion. most of the time it shuts off when trying to stop the vehicle. it will eventually crank up in about an hour only to shut down again. the car shut down as i was with my wife and daughter on i-95 going 65 mph. we were stranded for about 3 hrs. on the interstate before the car cranked back up. the vehicle was purchased through drive time and has a warranty on it . after complaining to the company about the vehicle they instructed me to have a diagnosis done on it to find out what the problem was. i was also informed that a recall was out for saturn cars from the news. i contacted gm and explained what was happening and they gave me a case number but also stated that the model car i have was not on the recall list and for me to take it to a gm dealership near me to have another diagnosis done on the car which was an extra $125. u.s.a auto service performed a diagnosis on the car the to see if it was the ignition switch that was causing the car to shut completely off while the car was moving. they could not get a diagnosis from the ignition. i contacted the warranty company for drive time and they informed me that nothing was covered because it was electrical. then i called gm back and told them the car was not safe to drive and what the diagnosis report said and they told me that there was nothing they could do unless i paid the $125 with them to have another one done. then they would determine if it was the ignition. i am at my wits end because nobody wants to take responsibility for the electrical system that will cost close to $1,000 to have fix. i am currently making payments on this car and can't afford all this money. i had the car serviced with u.s.a auto service because drive time requires you to keep up with the maintenance of the car which i faithfully did. now the whole electrical system has failed. *tr
Complaint filed: 2014-01-06
Components: STEERING
tl* the contact owns a 2004 dodge ram 2500. the contact received nhtsa campaign number: 13v528000 (steering). the dealer was contacted and stated that the vehicle could be inspected but the part needed for the repair was not available. the manufacturer was not contacted. the vehicle was not repaired. the contact had not experienced a failure.
Complaint filed: 2017-01-13
Components: SUSPENSION
frame rust on left rear frame at attachment point of lower control arm which locates axle to frame. rust holes in frame around this same area.
Complaint filed: 2015-03-06
Components: STRUCTURE
i noticed there was a considerable amount of water on the passenger side carpeting. i checked all drainage locations for blockage (i.e. plenum, sunroof). all were clear. the water found it's way into the vehicle by way of a faulty (disintegrated) seal beneath the pollen filter housing. the car had 92,000 and was out of warranty. however, i found that there was a service action p9/66c8 applicable to my vehicle for which i was to be notified by vw in 2008. i am the original owner of the car and reside it the same address since 1978. the vehicle was sold directly to me by a vw dealer brand new in october 2004 and registered to me at my home address. i never received any notification. the corrective action noted on the p9/66c8 included directing the dealer to "install an improved seal for the pollen filter". i contacted vw customer care and they did not acknowledge that the service action existed and consequently there was no reason for them to contact me in 2008. they lied and i have a damage vehicle that gets flooded whenever it rains. i was compelled to make the immediate repairs at my own expense since the transmission control module (tcm) is located beneath the passenger side front seat of this car. should the water get inside, it could cause damage to the transmission function. if this were to occur while driving the vehicle, a potential for personal injury to the vehicle occupants exists along with any damage to the vehicle itself. vw has failed to take responsibility for a defect known to them. vw has instead chosen not only to hold me financially responsible for the defect of their product but to also expose me (and other vehicle occupants of this vehicle) to potential hazards as a result of the failure risk associated with a flooded tcm. *tr
Complaint filed: 2018-02-01
Components: SERVICE BRAKES
this vehicle has had constant braking issues. from continual rotor replacements to regular pad replacements. the brake pedal has never been constant with regard to pressure and has always been"soft" when coming to a stop. the last 25 feet or so there is a vibration, hum, and when finally stopped, the pedal sinks another 1/2 inch or so like it sighs of relief. this makes it difficult to judge appropriate braking distances and lacks confidence in emergency situations. we took it to grossman chevrolet where it was purchased in old saybrook ct. we were told theres nothing wrong and our driving style is to blame.that we were braking too hard and causing the rotors to warp. there is a fault in the abs sensor system and gm has done nothing to assist owners. it is a known issue. this must be recalled or repaired at gm expense. i will not pay a stealership any more money to fix an issue that is an engineering fault.
Complaint filed: 2015-02-10
Components: ELECTRICAL SYSTEM
2000 pontiac grand am. consumer had repairs done due to recall and would like reimbursement. *ta
Complaint filed: 2014-10-14
Components: SERVICE BRAKES
traveling north on hwy 41 approaching construction zone north of new high school, semi truck decided to change lanes to avoid congestion ahead and did not check for traffic in the lane he moved to. i was approximately 4 car lengths behind him and required to jam on brakes. pedal went nearly to the floor and virtually no braking power was felt. i pumped breaks but the pedal consistently pushed to about 1/2" from the floor. fortunately i was able to avert collision by switching lanes (shoulder) and turned on flashers. i slowed to about 25 mph on the highway and pulled over to the nearest safe spot. first i checked the brake fluid - which was down from the weekend significantly. then i looked at the wheels and they looked ok. crawling under the vehicle, there was fluid dripping from the gas tank area, from the cables for the emergency break, spray over the spare tire and spray on the inside of the passenger rear tire. all liquid (which appeared to be brake fluid) was on the left hand side of the vehicle. when i arrived home, i crawled under the truck inspected more closely. there were apparently 2 spots where the brake lines had corroded (one was not visible - above the gas tank - but obviously the major leak was there). the second leak was from the steel line that joined near the rubber brake line on the left rear wheel. truck is not drivable at 41000 miles. *tr
Complaint filed: 2014-12-24
Components: ELECTRICAL SYSTEM
2004 gmc envoy xl. consumer states recently began experiencing problems with instrumental panel. *ta the consumer stated the gauges on the instrument panel began to malfunction one after another and ultimately all but one are no longer working. only the temperature gauge worked.*jb
Complaint filed: 2020-09-05
Components: ELECTRICAL SYSTEM
i was getting stuff from the trunk. when i went back to the car it was full of smoke. when i inspected the sorce of the fire it waa the blower resistor. the wiring to the blower was burnt at the connector. the plastic around the evaporator box was damaged.
Complaint filed: 2014-10-26
Components: SERVICE BRAKES
brake lines rusted and failed especially where they attach to the abs mechanism under the driver's side door. *tr
Complaint filed: 2017-10-25
Components: STRUCTURE
1994 ford ranger. consumer writes in regards to rusted frame on vehicle. *ld the consumer stated the frame rusted and broke releasing the gas tank from the vehicle, while driving. the consumer requested to be reimbursed or replace the frame. updated 10/25/2017*js
Complaint filed: 2014-08-20
Components: SERVICE BRAKES
abs light is always on. traction control light is also always on. *tr
Complaint filed: 2015-12-10
Components: AIR BAGS
tl* the contact owns a 2002 bmw 530ia. the contact received notification of nhtsa campaign number: 15v318000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2017-04-19
Components: ELECTRICAL SYSTEM
headlights, dash lights, and tail lights flicker intermittently. starts slowly when lights are turned on and frequency gradually increases.
Complaint filed: 2015-07-30
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2019-06-13
Components: AIR BAGS
tl* the contact owns a 2002 jeep liberty. while driving approximately 75 mph, the air bag indicator illuminated and the front driver's side air bag deployed a few seconds later. there were no injuries. the dealer and manufacturer were not contacted. the vehicle was not diagnosed or repaired. the failure mileage was 126,445.
Complaint filed: 2014-02-05
Components: VEHICLE SPEED CONTROL
tl* the contact owns a 1998 toyota camry. the contact stated that the vehicle would not accelerator. the contact stated that she had to depress the pedal a few times before the vehicle finally began to move. the vehicle was not taken to the dealer for inspection. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 153,000.
Complaint filed: 2016-06-24
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1999 volvo v70. while driving 65 mph, the vehicle suddenly reduced speed drastically without warning. the contact was able to pull the vehicle over to the side of the road, turned off, and restarted the vehicle. the manufacturer was notified of the failure and informed the contact to take the vehicle to the dealer for further inspection, diagnostic testing, and repair. the failure mileage was not available.
Complaint filed: 2015-03-16
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. the contact stated that after the vehicle was started, the air bag warning light illuminated. the vehicle was taken to the dealer, where it was serviced under nhtsa campaign number: 12v527000 (air bags) however, the failure recurred. the contact received notification of nhtsa campaign number: 15v046000 (air bags) but the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was 108,600.
Complaint filed: 2016-04-04
Components: AIR BAGS
"takata recall" the drivers door air bag light came on and would not go off . so we took the car to bmw dealer and was told the air bag was defective. we were given a recall 15v318 , its over a year we have been waiting for car to be repaired and when we call bmw at 1-800-831-1117 to check we were told that they will get to it in good time so we should wait, it is now april how much longer do we have to wait? no one can give us an answer
Complaint filed: 2015-06-16
Components: AIR BAGS
cracks have appeared in the dashboard especially around the passenger side airbag. the airbag light has been on since the first crack appeared. dealer says to trade in the car and buy a new one! why doesn't acura own this issue and fix this systemic problem that owners are reporting? this is potentially a huge safety issue as i am concerned that the air bag may deploy unexpectedly.
Complaint filed: 2016-06-08
Components: VEHICLE SPEED CONTROL
on three occasions auto accelerated on its own. tried to break to no avail. kept going faster. shifted to neutral, engine kept racing. was very difficult to stop vehicle. went to dealer. they could not find the cause. .one event in a parking lot, one on the interstate and the other when approaching an intersection on a city street auto has only 10,000 miles on it. incidents occurred 2005 20014 2016.
Complaint filed: 2014-07-08
Components: SERVICE BRAKES
brake lines rusted-lost all the fluid. the brake lines had to be replaced and fabricated by the repair shop. *js
Complaint filed: 2016-12-13
Components: AIR BAGS
"takata recall" dealer has failed to replace airbag.
Complaint filed: 2014-10-26
Components: SERVICE BRAKES
was pulling a trailor with tractor and bushhog on it. 3 cars were stopped in front of me. the first one turning left. i went to stop. brake pedal went to floor. hitting the vehicle in front me, pushing that one into the one in front of that one. upon inspection brake line under drivers floor had burst open due to rust. tractor also came forward even being strapped down breaking the head gate on trailor. gm needs to step up to the plate and fix this issue with these trucks. very lucky no one was killed or injured. *tr
Complaint filed: 2016-10-04
Components: STRUCTURE
passenger and driver door locks will not unlock 85% of the time, preventing normal entry to / exit from the vehicle. multiple attempts using the key in the door latch are required to gain entry the other 15% of the time. this is a huge safety issue in case of crash, fire, or carjacking. internet research shows this to be a common issue around 100k miles. this should be a recall event.
Complaint filed: 2014-09-22
Components: AIR BAGS
tl* the contact owns a 2004 cadillac cts. the contact stated that the air bag warning light remained illuminated. the vehicle was taken to an independent mechanic. the technician was unable to diagnose the failure. the manufacturer was not aware of the failure. the approximate failure mileage was 117,000.
Complaint filed: 2022-08-29
Components: ELECTRICAL SYSTEM
electrical problems,manifold gone, ants under my battery the whole vehicle was infected with them, battery wouldn't unbolt tailgate wouldn't open, it overheated
Complaint filed: 2015-10-26
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v313000 (air bags); however, the part for the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2016-08-30
Components: AIR BAGS
i received a letter from bmw stating airbags were in for recalls 15v-318 and 13v-172/14v-428. i took my car to bmw west in houston and was told tx does not have driver's side airbags yet. i had to leave my car overnight because they had to wait for the passenger bags from another bmw center. i will now be driving with a defective driver's airbag until parts are received.
Complaint filed: 2016-02-08
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v312000 (air bags) and notified they were unable to determine when the parts would become available. the manufacturer was unable to provide a time frame for when the part would be provided. vin tool confirms parts not available.
Complaint filed: 2017-06-12
Components: STRUCTURE
my car has been garaged kept for 13 years, only came out in the summer and weekends. the last 2 years i have been using it as a daily driver. in 2012 my mechanic noticed a lot of corrosion on my chasis rails, i notified cadillac, they sent me to the dealer to inspect my complaint and offered me 3,000 off a new vehicle. 2 weeks ago i went for an oil change and my mechanic noticed how worse the got. i called cadillac and they told me the corrosion warranty was over. my cadillac only has 113,000 miles, now that i noticed how bad they got i will not put my family in the car.
Complaint filed: 2015-03-24
Components: AIR BAGS
tl* the contact owns a 2003 honda odyssey. the contact received notification of nhtsa campaign numbers: 15v045000 (air bags), 14v349000 (air bags), and 13v412000 (air bags). the contact stated that the parts were not available. the dealer did not give a specific date for when the parts would become available. the dealer replaced the drivers side air bag and informed that the passenger side air bag was not available. the manufacturer was notified of the issue. the contact had not experienced a failure.
Complaint filed: 2014-05-03
Components: SERVICE BRAKES
brakes suddenly gave out. pedal fell to floor and when i took it to be repaired i was told all the brake lines rotted out. i don't understand this because by vehicle was garage kept. my total bill was $875.00. *tr
Complaint filed: 2017-08-11
Components: SERVICE BRAKES
my 4year old daughter and i were on our way home when my brakes almost completely went out at about 45mph. luckily we were on a straight country backroad with a gravel shoulder to aid in slowing down. towed the jeep to the chrysler dealership 2 weeks later for a diagnostic on 04/24/2017 where they confirmed the issue to be the actuator pump under a 702 recall. i was given 2 options, sell my jeep to chrysler for $600 or get it replaced with aftermarket parts with both parts and labor to be covered by chrysler. considering i had purchased the xj (so clean at the time) for $3000 plus had dropped $1,100 on new tires two months prior in february i did not find selling it for $600 a financially wise decision. so i opted with getting the parts replaced. well for the past 4 months now whenever i check in on my jeep, the chrysler dealership informs me they are still waiting on part numbers from chrysler since the current employees have not come across this recall yet and when i contact chrysler i am just informed that they no longer make the original parts and are still searching for one left out there. this last week they informed me that they were unable to locate an original part plus the offer still stands for $600. i have yet to get a response this past week about the other option i originally agreed upon (replacing with aftermarket parts). i don't see $600 as a solution to the recall as both nada and kbb price my jeep from $2,200-$4,900 in my area (bend, or). i would really love to get my beloved jeep back up to safety standards for my daughter and i. i love jeep, probably always will but i don't want to be shorted money or safety because of neglect to repair. thanks for taking your time to read this.
Complaint filed: 2015-09-21
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 toyota avalon. the contact received a recall notification for the electrical system; however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the nhtsa campaign number was unknown. the contact had not experienced a failure.
Complaint filed: 2014-06-23
Components: STRUCTURE
i took the car to a mechanic for an oil change and the mechanic informed us that the sub frame is completely rusted out. the front motor mount is only partially attached as the main beam is severely rusted. he told me the car is not safe to drive. i can't believe there isn't a recall on something so dangerous, as a failure of this component can result in the hood latch giving way or the motor dropping from the engine. *tr
Complaint filed: 2015-05-04
Components: ELECTRICAL SYSTEM
my husband and i purchased a 2004 gmc yukon from a local dealership here in louisville kentucky in 2007 and not to long after purchasing the vehicle some of the gauges stopped working. my husband contacted the dealership and was told to bring the vehicle in to one of their service center which they looked at it and stated they couldn't find nothing wrong with it. my husband explained the gauges would sometimes stick/quite working while driving the vehicle and sometimes when starting the vehicle and he would sometimes have to tap on it to try to get it to work again. time went on and it got worse and my husband took the vehicle to a certified local mechanic and he told him the instrument panel/cluster needed to be replaced. we paid for a replacement and shortly after the replacement it started doing the same thing the other panel did. all the gauges stopped working and we have to tap on it to get it to work and now it has gotten even worse and i feel that there should be a recall on these because why should we continue to spend our money on getting replacements and they do the same thing. there must be a defect in these panels. i have contacted gm regarding this issue and they stated there was a service warranty on the panel but it expired in 2011. i then stated that we didn't know anything about the service warranty because we never received anything in the mail and they stated the service warranty was mailed out to the previous owners of the vehicle and we must not have registered our vehicle correctly with the dmv (department of motor vehicle) which i don't see how that is possible when we receive a notice in the mail every year to renew the registration on the vehicle we are current every year so i don't understand why we didn't receive the notice regarding the service warranty in the mail. *tr
Complaint filed: 2015-11-03
Components: STRUCTURE
car recalled for "salt belt corrosion" repairs in 2002. original owner sold car back to hyundai dealership. repairs were never done.when i bought this used hyundai elantra in late 2002, it had less than 13k miles on its odometer. it was serviced at a 2nd hyundai dealership until 2012, when its 10 yr/ 100 k mi warranty expired. today, even though it still has < 100 k on its odometer, the entire underside of the vehicle is so badly rusted that i've been told by two different sources that the corrosion on the underside is so bad that, during a 50 mph or greater accident, it is likely the entire inside of the car could fall onto the highway, while it kept moving forward, decapitating everyone inside. jpg images of the extent of the corrosion on this vehicle are available at: www.hyundaidcm.com/web/activitydetails.aspx?activityid=7738650-4. my hyundai is unsafe to drive because hyundai never performed the mandated nhtsa service in 2002. please take my case on. i've filled out the when did this happen? box below with the date when hyundai america had my elantra inspected by manly hyundai (2702 corby ave, santa rosa, ca 95402). ever since this inspection, hyundai america has offered to pay me $ 1k to "take my car away". when i asked them why not $ 3k (it's high kelly blue book value), they informed me it "was a rust bucket".yes, my elantra is a "rust bucket", but only because of hyundai's failure to perform the repairs required in nhtsa's 2002 recall, that never got done.
Complaint filed: 2017-08-21
Components: AIR BAGS
takata recalls
Complaint filed: 2016-05-12
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1993 buick regal. the contact stated that the door locks failed and remained locked when attempting to operate them. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 41,000. updated 06/29/16*lj updated 08/03/16.*jb updated 11/23/16.*jb
Complaint filed: 2015-12-02
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 dodge ram 1500. the contact stated that the air bag warning indicator remained illuminated. the contact received notification of nhtsa campaign number: 15v312000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was approximately 146,000. vin tool confirms parts unavailable. updated 07/27/16*lj; updated 05/02/18*jb
Complaint filed: 2014-01-30
Components: SERVICE BRAKES
tl* the contact owns a 2004 ford taurus. the contact stated that the brake lights failed to disengage. the vehicle was not diagnosed or repaired. the manufacturer was not contacted about the failure. the failure mileage was approximately 75,000.
Complaint filed: 2019-09-16
Components: ELECTRICAL SYSTEM
i had just put my key in the ignition went to turn it over and noticed that my hazards were on. the switch was in the off position. i had to slightly keep it pushed forward or it would cycle through the hazards, left turn signal and right turn signal. i have not been able to get the problem fixed since it just happened yesterday
Complaint filed: 2015-11-20
Components: STRUCTURE
i was driving on the highway at normal speed and as i was making a turn i heard a loud popping sound from the front of my vehicle. i took the car to an independent mechanic who after inspecting the vehicle informed me that my passenger side sub-frame arm had rusted off and snapped. this came as a surprised, because the car was inspected for a state inspection less then a week before the said incident and it had passed the state inspection. i was told the vehicle was not safe to drive. i was told by the technician that the ac hose were placed directly above the sub-frame and every time the ac was used it would leak onto the sub frame and cause it to rust. the other sub-frame arm had no indication of rust at all. this is a case of complete negligence by the manufacturer. the manufacturer has designed a flawed product and has filed to address the issue and take accountability for their actions. no recall was issued. no statement made. the owner cannot be held responsible for the cost of the repairs as the product that was manufactured by honda has initial design flaws which directly attributed to the frailer of a major structural component of the vehicle. there is no doubt in my mind that the manufacturer had and has been fully aware of this problem. a recall must be issued to prevent most of all fatalities and help alleviate the financial burden placed upon the owners as the repairs are often times very costly.
Complaint filed: 2016-02-05
Components: SERVICE BRAKES
brake line failed after med to heavy braking, leaving little to no brake as pedal went to the floor.
Complaint filed: 2018-07-04
Components: AIR BAGS
i started my car and all of the sudden, air bag light came on. i never had an accident, airbags were never deployed, i checked all the wires and even unplugged the battery for good 10 minutes and the light will not go off. in case of an accident, my car will not deploy air bags and it creates a potential threat that it can be an insta-death, especially with a steering wheel in front of your face.
Complaint filed: 2016-05-04
Components: AIR BAGS
vehicle was wrecked on a dirt road. the vehicle rolled four times and was totaled; the airbags did not deploy. driver was the only person in the car so passenger side airbags not deploying is not a surprise. driver was severely injured from accident, incurring significant medical costs as well as job loss.
Complaint filed: 2014-10-21
Components: ELECTRICAL SYSTEM
pontiac bonneville 2003, car would just turn off while we were driving. we didn't realize it was turning off at first, we just thought the steering and brakes were becoming hard to work. we would have to pull over and turn the car back on. *js *tr
Complaint filed: 2014-07-29
Components: AIR BAGS
tl* the contact owns a 2004 honda accord. the contact stated that while driving approximately 35 mph, the air bag warning light illuminated continuously. the failure recurred on multiple occasions. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 180,000.
Complaint filed: 2014-10-31
Components: SERVICE BRAKES
entered my parked car on a sloping driveway and started the engine to pull away. i hit the brake pedal to put the car in gear and the brake pedal gave under the pressure of my foot and went to the floorboard. no brakes, car rolled into street and i was able to drive home with very little stopping ability. thank goodness i only had to go a short distance to my house with no stopping required in the 6 mile trip. as it turns out the rear brake line had rusted away and blew out under normal use and dumped the fluid. *tr
Complaint filed: 2024-02-08
Components: SUSPENSION
vehicle won't pass inspection due to a broken or cracked coil spring front passenger side. it was in a recall that we never received notification. and i don't feel like we should be out over $200 to get it licensed.
Complaint filed: 2016-01-27
Components: STRUCTURE
the gram has rust perforation in which the left rear control arm has separated from the frame. while i was driving a heard a pop and started to lose proper control in steering vehicle.
Complaint filed: 2015-02-20
Components: AIR BAGS
tl* the contact owns a 2003 toyota corolla. the contact stated that the air bag warning lamp flashed indicating a malfunction. the vehicle was included in nhtsa campaign number: 14v312000 (air bags). the authorized dealer was contacted several times and indicated that the part needed was not available. the manufacturer was notified of the failure and was not able to provide a reasonable timeframe to schedule the recall repairs. the approximate failure mileage was 32,000. updated 5/19/15*cn updated 9/22/2017*cn
Complaint filed: 2014-07-08
Components: SERVICE BRAKES
this complaint is not about the vehicle but rather about a replacement parts made/sold by the following outfit: ph: (954) 970-8820 fax: (954) 970-8819 brian@febestpanamerica.com www.finestautoparts.com the caliper (new) i purchased from them was not only imported from china contrary to the company description "german efficiency for japanese cars" as it appears on their site which may not constitute a crime these days but a manufacturing defect (missing brake fluid supply channel in the casting) is a clear hazard and an obvious indication of total absence of quality control. safety-related items must be certified for for import into the us, and if they are not, the public is not protected. *js
Complaint filed: 2014-08-11
Components: SERVICE BRAKES
my anti lock brakes come on without warning all the time. even if its a simple stop sign or im turning a corner. i can feel the vibration under my feet and my anti-lock light comes on, the dash. its very scary. i bough my car not even 6 months ago from a local dealer. the brake issue started about 2 months in to me having the vehicle. i have done research online and it seems this is known issue for these types of cars. something about a sensor inside the steering wheel. its is very unsafe and from the things i've read a very common issue. *tr
Complaint filed: 2014-07-31
Components: ELECTRICAL SYSTEM
the electrical system l will not always work correctly sometimes a widow will not roll up or the automatic lock will not work on one or two doors. the anti-theft sensor has had to be replaced and re-programmed 3 times since june of 2010. the first time it was re programmed and the senor malfunctioned again and the sensor was replaced and now on july 30 the sensor malfunctioned again and needed re programming. *tr
Complaint filed: 2018-05-02
Components: STRUCTURE
a few years ago my truck was recalled for rust of the frame. i took it to the dealer and they decided it was fine and spray coated the bottom of the truck as a remedy for the recall work, where other trucks were given new frames. in my state inspection this month i was advised that there was substantial rust problems (holes) on the frame in the front upper part of the frame, just 10,000 miles since the recall remedy was done. the dealer tells me they can do nothing, it is a toyota problem, toyota tells me it is a dealer issue since they already "repaired" the vehicle under the recall. the work they performed under the recall was not sufficient to make their trucks safe, and i believe another recall must be done and the frames need to be replaced as this is an unsafe situation both to myself and others on the road.
Complaint filed: 2016-01-07
Components: SERVICE BRAKES
brakes lock up release suddenly at speeds under 45mph while coasting or accelerating. brakes, rotors, drums all replaced. problem continues to exist. when brakes lock, it usually chirps the tires and releases. this happens several times in a row. at times it will cause vehicle to skid to a stop. brakes lock up without ever touching the brake peddle. as the brakes lock up release it hits so hard that it throws passengers forward. this happens at random. at times it happens when first operating the vehicle other times after operating the vehicle for a several miles. at times vehicle is operated for over 50 miles with no incident. other times there are 10-20 incidences for every mile traveled. the vehicle has been taken to more than one mechanic on a multitude of occasions with no success. the brakes have never locked up while applying the brakes. no accidents so far but have had a close call. traveling at approximately 20 mph on about 1/2" of snow, the brakes locked up and caused me to slide within inches of a guardrail.
Complaint filed: 2014-03-12
Components: SERVICE BRAKES
it was snowing and icy outside. i attempted to brake for an upcoming red light. the brake pedal went completely to the floor. i had very little braking power. i steered to the curb to avoid traffic in the intersection. i jumped the curb and came to a stop against a power pole. damage to the power pole and to the front of my truck. one of the steel brake lines ruptured. upon closer inspection, all the brake and fuel lines were severely corroded. *tr
Complaint filed: 2017-11-05
Components: AIR BAGS
the airbag warning light is on most of the time. the light is on when the car is started and stays on while in motion and stays on at an idle or in park. once in a while the light goes off, however, rarely. it stays on most of the time.
Complaint filed: 2015-08-05
Components: SERVICE BRAKES
i started to have the brake light and one other light come on while driving. i discovered that there was a recall for this but it was for vehicles in 'snow-belt states'. i bought this car from carmax in charlotte nc which was not on the list for 'snow-belt states'. i have since lost my abs system. i don't know if it is now part of the recall and is my vehicle still eligble?
Complaint filed: 2017-07-31
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 buick lacrosse. while operating the vehicle, the ignition switch experienced unintended rotation, which caused the vehicle to suddenly shut off. the vehicle was taken to the linwood buick dealer where it was diagnosed that the ignition lock cylinder was faulty and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 150,000.
Complaint filed: 2014-06-23
Components: SERVICE BRAKES
previous recall from workhorse custom chassis was for the brake calipers hanging up after a prolonged storage of the motor home (rv). this recall repair was done in a timely manner. i had to put my motor home in for scheduled and unscheduled maintenance. a wheel seal had to be replaced. upon inspection of the wheel seal problem, the authorized winnebago dealership's service department discovered that the new brake calipers had stuck again, thus overheating the brake pads and brake rotors. the rotors are glazed and have heat stress cracks. *tr
Complaint filed: 2016-05-03
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1997 chevrolet malibu. the contact stated that the auto theft system independently functioned and caused the vehicle to stall without warning. after 10 to 15 minutes, the vehicle was operable again. the vehicle was taken to the dealer where it was diagnosed that the vehicle passkey sensor and ignition switch were defective and needed to be replaced. the manufacturer was not notified of the failure. the failure mileage was approximately 92,000.
Complaint filed: 2015-10-27
Components: AIR BAGS
tl* the contact owns a 2003 jeep liberty. the contact received notification of nhtsa campaign number: 12v527000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. the vin was not available.
Complaint filed: 2017-10-31
Components: SUSPENSION,UNKNOWN OR OTHER,ENGINE
this vehicle was sold to me by an individual and it has so many problems it's unbelievable. haven't been able to get it to pass emissions. had the death wobble when i first got it. i'm extremely upset about this lemon i was. sold. i'm a breast cancer patient and limited on income and i was really screwed over. lost over 3000 dollars over this vehicle
Complaint filed: 2016-05-16
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1996 ford expedition. while driving 40 mph, the anti-theft warning light illuminated and the vehicle stalled. the contact was able to restart the vehicle; however the anti-theft light remained blinking. the contact was unable to drive the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 100,000.
Complaint filed: 2014-08-30
Components: STRUCTURE
a little over a year after i purchased the vehicle new, i noticed a small crack in the dashboard and stickiness of the dashboard. i asked at hollywood toyota and got no satisfaction and think i called the 800 number too. over the years, one half of the entire dashboard has become very noticeably cracked and damaged and now the covering at the bottom of the windows is peeling off the doors. the rest of the interior looks pristine. the dashboard cracked in my previous camry too but not to this degree; to add insult to injury, toyota paid me $1000 less that i would have gotten for the turn-in price because of the dashboard of the old camry car when i sold it back to them when i bought my current solara in 2004. at least a dozen people have come up to me and told me they also experienced similar problems with their solaras. one person said they had 2 solaras; one kept in the garage and on the street, and both dashboards cracked. i have made an effort all the time to cover the windshield from the sun inside but it hasn't helped. i hope toyota issues a recall, as i think they should. *tr