vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2014-02-05
Components: AIR BAGS
airbag sensor light came on 02/04/14 and will not go off. when called the cadillac dealer they requested i pay for a diagnostic test to see why the light is on but it will not include the cost to repair. is this a recall item? *tr
Complaint filed: 2019-07-23
Components: AIR BAGS
airbags have been identified as defective by numerous mechanics.
Complaint filed: 2019-09-16
Components: SERVICE BRAKES
owner of a newly acquired '00 lx470 from toyota/lexus. when i purchased the car, it passed safety and mechanic inspection. after owning for less than 4 months, i was driving home on street roads. the abs light comes on suddenly, and i hear a high-pitched beeping noise from the dash. within 5 minutes of driving, i am moving about 30 mph when the brakes go out-completely. as in, pedal to the floor with no slowing. was forced to bring the vehicle to a stop with the emergency brake, thankfully with no injuries or crash. went to get a professional inspection and was informed that my brake master cylinder/actuator had failed. this repair is very costly, and has so far amounted to nearly 5k to fix. unsure as to how toyota has not received criticism for this potential danger yet. *tr
Complaint filed: 2022-02-17
Components: SERVICE BRAKES
anti-lock brake failure. failing to pressurize.
Complaint filed: 2014-06-01
Components: STRUCTURE
driver door will not open even though it indicates the door is unlocked. despite multiple tries the door will not unlock or open trapping the driver in the car. *tr
Complaint filed: 2016-02-04
Components: SERVICE BRAKES
the sbc brake unit failed while i was on vacation. the rest of the brake system works fine. mercedes recalled this brake system and knew it was unsafe, however now they will not replace the part unless i pay and the cost is $2,500.00 per the dealer. without it the car is garbage. it is an electronic braking system.
Complaint filed: 2021-02-16
Components: ELECTRICAL SYSTEM
the truck has low mileage for it's age but it 3 times starting in 2005 it has caught fire in and around the battery/alternator. i've given gmc multiple times to fix the problem but it just happened again. it happened on the highway at first and it happened in my driveway the other day.
Complaint filed: 2016-08-23
Components: STRUCTURE
tl* the contact owns a 2004 hyundai sonata. upon taking the vehicle to a mechanic for inspection, it was diagnosed that there was internal corrosion on the front subframe and the seal was deteriorating. the dealer and the manufacturer stated that there was no recall to address the repair. the manufacturer provided no repair solution. the vin was not available. the approximate failure mileage was 104,000.
Complaint filed: 2019-02-21
Components: AIR BAGS
i am a 100% disable service-connected vietnam veteran with a ser-connected nervous condition, and gmc including the ceo has cause negligent infliction of emotional distress during my demand for them to answer my questions! gmc has been, what i believe to be intentionally criminally with-holding demanded information that i request by 10s + 10s emails requested for the safety of my family lives, to reply to the question does my car now have a driver or passenger side airbag that contain ammonium nitrate with or without a drying agent! in an email i received from execreferral@gm.com general motors received the letter you sent our ceo dated february 1, 2019, as well as the emails you have sent this week. i am responding on her behalf. -it is my understanding that you claim to have sustained emotional distress presenting your vehicle for airbag-related service at two different dealerships. according to your letter, you had a negative experience at bones toyota, followed by a negative experience at white motors. based upon these negative experiences, you expressed concern for your safety and stated your intention to contact attorneys about representing you in a lawsuit, as well as the national highway traffic safety administration. i was told at white motors gmc and gmc that did not and would report my car to the nhtsa, for its faulty ignition switch where the ignition comes out while driving and ignition key does not unlock the door or hatch, creating a dangerous situation, such as in the faulty ignition switch issue in which gmc was sep 20, 2018 . a u.s. judge has dismissed a gm ignition switch criminal case after . safety of its vehicles, leading to 124 deaths from a faulty ignition switch.!
Complaint filed: 2015-02-16
Components: SERVICE BRAKES
i was traveling around 40mph on a local road on my way from dropping the kids off at school. i tried to slow down to turn onto my street, and the suburban brakes did not respond at all. thankfully, there was nobody ahead of me, and i slowed the truck gradually. i then idled back home, without any functionality in my brakes. upon inspection, we discovered the brake lines had ruptured. all maintenance is and had been up to date. *tr
Complaint filed: 2017-03-01
Components: STRUCTURE
the frame is severely rusted
Complaint filed: 2016-03-22
Components: SERVICE BRAKES
tl* the contact owns a 2002 gmc sierra. while driving 45 mph, the brake pedal was depressed, but the vehicle failed to stop. the contact veered into a ditch to avoid a collision. the vehicle was towed to an independent mechanic who diagnosed that the brake lines were corroded and needed to be replaced. the vehicle was repaired. the manufacturer was not notified of the failure. the failure mileage was 100,000.
Complaint filed: 2017-03-27
Components: STRUCTURE
truck exhibited a 'clunk' noise from left rear when traversing a bump in the road. i took it to the dealership where i bought it new and have had all maintenance and repair work done. service manager said no repair was possible'frame rust was so bad a new leaf spring, etc. could not be attached and it was unsafe to drive. see attached invoice. i had the truck towed to my home and it has not been driven since. (date of occurrence is approximate. it became worse as time went on and occurs at any speed.)
Complaint filed: 2015-09-30
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v313000 (air bags) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2017-08-09
Components: FUEL/PROPULSION SYSTEM
tl* the contact owns a 2004 volkswagen gti. while driving approximately 60 mph, the vehicle lost power. after a couple of seconds, the vehicle would regain power. in addition, while driving various speeds, the vehicle stalled without warning. the contact was able to restart the vehicle and resume driving. a few days later, the contact noticed that when he pulled the fuel filter and inlet out, there were metallic particles in the fuel filter. the failure recurred numerous times. the contact called the schworer volkswagen dealer (located at 3301 schworer dr, lincoln, ne 68504) who stated that the vin was not included in a recall. the manufacturer was not notified of the failure. the approximate failure mileage was 166,190.
Complaint filed: 2014-12-12
Components: ELECTRICAL SYSTEM
i had to replace ignition kit about a month after getting it replaced again i put up with it until dec5 and had ir replaced again 1 day later keys is stuck in ignition again its a total of 7 ignitions i have replaced and ford again says there is no problem with ignition,. i have seen hundreds of blogs about same problem and ford doesn't replay to any of them what can be done? i am tired opf paying 250-200.00 to replace this. *tr
Complaint filed: 2015-06-25
Components: AIR BAGS
i was driving 40 mph when i hit the truck. my car was not drivable front hood is bent down to the engine and my air bag did not deploy. my chest and my face hit the steering wheels good thing i have my two hand on the steering wheels.
Complaint filed: 2018-11-16
Components: WHEELS
driving south on interstate 15 in 1 lane south of cedar city, utah. the truck suddenly shook violently and within seconds there was a loud explosion with debris fly a head of me. i fought to control my vehicle and was able to slow down to pull off on the shoulder of the road with hitting any one. the tire that exploded was on left front. the entire tread came off of the tire and tire separated where the tire was seamed together during manufacture. there was extensive damage to the vehicle bent front bumper, tore the wheel well liner, dented the front door in several places and dented rocker panel under the front door. the tire was a bf goodrich all terrain t/a ko, lt285r70/17 load range e. the tire had a 50,000 mile warranty but had just a little 20,000 miles with 10/32 tread on all tires which means there was 60% tread life left in the tires. when i was almost home, i notice a type of vibration like a tire was unbalance or out of round. i check the other three tires and discovered the right rear tire had large bulge across the tread which indicates that another tire was failing. took the tires to the dealer and told me that me these failures were do to a manufacturer/workmanship defect. michelin which makes the bf goodrich tires wants me to pay for a new set of tires and damage to my truck and verbally they tell me they may reimburse me but will not put that in writing. i do not trust them and will never buy bf goodrich or michelin tires again. michelin has a recall on this line of tires in various sizes but not in my size. do not understand why my size was not recalled because all sizes in the all terrain line are made with the same materials and manufacturing process the same for all sizes. the only difference is the size of the tire.
Complaint filed: 2018-09-26
Components: ELECTRICAL SYSTEM
dear sirs, i have discovered a very dangerous electrical hazard that is occurring on all the 1990's jeep cherokee se models. on the 4.0 liter 242 cubic inch models, the dashboard switch that controls the airflow after only a few years of use shorts out melting and causing a severe danger problem. when this brown plug melts it also shorts out the 30 amp fuse that is connected to this area. after investigating several of these same models it is a dangerous design fault that needs to be addressed. can you please take some corrective action before someone gets injured or killed from this? the next email will show an example of two different 1990's jeep cherokee's with several pics and both vehicle's v.i.n. information. my 1995 jeep was purchased brand new by my late father and after 23 years of use it only has 113k original miles on it. this jeep remains a strong garage kept o.e.m. matching numbers 3 car not a 1 concours. i am afraid if i use the switch sooner or later it will catch on fire as a result of this flaw design. i have every maintenance receipt including the original sales sticker and all documents from its birth in 1995. the vehicle since birth has had zero modifications done to it and has been kept in it's original condition just as it rolled off the assembly line in 1995. on june 10, 2018 at 9.15 pm e.s.t. i spoke to a customer care jeep rep at 877-426-5337 who did issue a case for this of 345-103-88. she did advise it will be sent up thru the company's chain of communication. i am hoping jeep usa will take note of this and follow up as i do not want to loose my jeep that is and has been a keepsake sacred family heirloom that must be passed on. i can only hope and pray that nobody else has already had serious injury or death as a result of this design flaw. *js
Complaint filed: 2014-09-18
Components: ELECTRICAL SYSTEM
while driving at 65 mph the vehicle shuts off and will not start until the vehicle cools and will run for a while and shut off but this time it will take hours before it starts again which it would begin to repeat the process of shutting off. i changed all the sensors and had the fuel pump checked out but it still shuts off. *tr
Complaint filed: 2015-10-29
Components: STRUCTURE
tl* the contact owns a 2002 toyota tundra. while driving at various speeds, a loud abnormal rattling noise emitted from the vehicle. the vehicle was taken to the dealer. the technician diagnosed that the frame had cracked due to corrosion and needed to be replaced. the contact mentioned that the vehicle had been previously repaired under nhtsa campaign number: 09v444000 (structure). the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 120,000.
Complaint filed: 2016-05-19
Components: STRUCTURE
the panel under the rear lift gate window has cracked 3 times now. this panel cracks near the ford emblem on either the right or left side. i called ford and filed a complaint and was told that they have no information on this being an issue. my panel has cracked for the 4th time and ford is refusing to do anything about it. i have had the vehicle since 2005. i can submit photos if needed to support this matter. the panel appears to crack due to the lift gate flexing when it is opened and closed. in the past 3 years, i have observed "all" the fords around that year have busted panels and they're telling me there is no problem.another cover-up in the making!
Complaint filed: 2017-08-31
Components: AIR BAGS
tl* the contact owns a 2003 ford f-350. while driving 50 mph, the contact crashed into another vehicle. none of the air bags deployed. the vehicle was towed to a collision center and the dealer was not contacted as of yet. a police report was filed. the contact sustained a neck fracture that required medical attention. the manufacturer was not contacted. the approximate failure mileage was 147,000.
Complaint filed: 2014-04-21
Components: SERVICE BRAKES
applied brakes when a deer ran in front of the truck. steel brake line feeding the left front brake ruptured as a result of corrosion just above the fitting where the steel line connects to the brake hose. pedal immediately went to the floor, both braking circuits failed. had to use the emergency/parking brake to bring the truck to a stop. vehicle is not a southern vehicle - was in vermont from purchase in early 2003 until moving to virginia in august of 2013. *tr
Complaint filed: 2014-12-16
Components: ELECTRICAL SYSTEM
i am the owner of a 2004 saturn ion. i have had the ignition swich replaced due to a recall. however the key is still sticking in the ignition. i have had this problem prior to the recall and i still have it. it happens not often but enough to be annoying. i have to move the key back and forth and eventually the key will come out. i would like to know if there is a recall for that kind of problem. *tr
Complaint filed: 2017-10-04
Components: UNKNOWN OR OTHER
frame rot from rust crewmembers are rusted through fuel tank straps are rusted through bumper mounts are bad rear frame is roted out
Complaint filed: 2018-11-27
Components: AIR BAGS
both front airbags deployed on its own in the garage
Complaint filed: 2015-06-25
Components: ELECTRICAL SYSTEM
there was a clicking sound on the right passenger side for about 30 seconds coming down my driveway and then it stopped. i thought maybe a small tree branch got stuck in my wheel well, so i continued onto the highway and drove about 6 miles and stopped at an animal shelter. white smoke started to come from under the car so i popped the hood and got out just as black smoke started and as was going to open the hood the flames were coming out from under the hood and someone used two fire extinguishers and then two water hoses to put out the fire. the car is a total loss and i don't understand what happened, because it was in excellent condition. someone at the scene thought it was an electrical problem. the car had been in excellent condition and very clean under the hood. and i had it serviced regularly.
Complaint filed: 2014-10-01
Components: SERVICE BRAKES
the red brake light keeps coming on, as well as the yellow abs light. the lights typically come on after driving the car for a few minutes. this as been an ongoing issue for some time and have had brakes serviced numerous times. *tr
Complaint filed: 2019-06-28
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
"takata recall" the vehicle's ignition system has stopped working. on ming and akers bakersfield ca.,
Complaint filed: 2014-04-07
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 chevrolet impala. the contact stated that the ignition key failed to turn in any direction after numerous attempts. the failure was not diagnosed nor was the vehicle repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 100,000.
Complaint filed: 2014-07-21
Components: SERVICE BRAKES
on july 18, 2014 while driving at approximately 45 mph i went to press the brakes and the peddle went to the floor. i pulled over and looked under my truck. i notice that the four brake line under the drivers door were all rusted and one broke. i searched the internet and see that this is a common problem with this truck. this is a safety concern and could get someone hurt or killed. *tr
Complaint filed: 2015-07-08
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet malibu. the contact stated that the anti-theft warning light illuminated when the ignition key was turned to start the vehicle. the contact also stated that the key failed to turn after numerous attempts. the vehicle was towed to an independent mechanic on several occasions but the failure was unable to be determined. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 47,000.
Complaint filed: 2015-03-10
Components: ELECTRICAL SYSTEM
2005 chevrolet cobalt. consumer writes in regards to transmission shifter recall issues. *smd the consumer stated she had not experienced a problem as stated in the recall. however, the key became stuck in the lock position and she had to jiggle the key to release it. *jb
Complaint filed: 2014-07-29
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 saturn ion. the contact stated that when attempting to remove the key from the ignition switch, the key would remain stuck intermittently. the contact stated that the vehicle was repaired under nhtsa campaign number: 14v047000 (air bags, electrical system) and nhtsa campaign number: 14v171000 (electrical system) however, the failures persisted. the manufacturer was made aware of the failure. the failure mileage was 68,000. updated 09/16/14*lj the consumer stated the key can be removed by inserting a finger into an opening an touch a particular spot. updated 1/20/2015 *js
Complaint filed: 2016-01-02
Components: POWER TRAIN
unable to shift out of park
Complaint filed: 2015-08-11
Components: UNKNOWN OR OTHER
there was a recall relating to collision gas tank fires. the jeep dealer installed what was supposedly a "trailer hitch", as a solution to the safety recall. when i offered to pay for an additional installation, of a jeep trailer hitch related wiring harness, i was told that the just installed trailer hitch could not be used as a trailer hitch! so, my questions and concerns are "what did the jeep dealer really install and can this installed part be safely used as a regular or factory/dealer installed trailer hitch? also, according to some pennsylvania newspaper articles - there's another jeep recall relating to collision gas tank fires. only, this time the unacceptable "solution" will be to "buy back" the jeeps for some dollar amount above the retail/book value. my daughter bought her jeep as a documented "one owner and below 40,000 miles" deal. she has invested several hundreds of dollars to ensure the jeep was road worthy and capable of being driven over 100,000 miles. what do you advise us/our daughter to do? nhtsa prior inquiry didn't provide a functioning website to learn my tracking number/odi.
Complaint filed: 2015-09-01
Components: AIR BAGS
car was inspected and determined to require a new passenger air bag on may 26th 2015. as of september 1st 2015 the dealer has made no contact and has said that they do not have the part. vehicle still has not been repaired as of sept 1 2015, over 3 months after it was brought in.
Complaint filed: 2015-02-02
Components: STRUCTURE
the driver side door striker and door latch are defective. the striker has no rust and is not in position to latch the door tight that leaves a gap between the door and body. the door latch after opening the door remains in a closed position and need to manually lift the lock in order to shut the door. *tr
Complaint filed: 2022-10-13
Components: AIR BAGS
the contact owns a 2003 jeep liberty. the contact stated that while his girlfriend was driving at approximately 40 mph, the driver's side air bag was deployed inadvertently without incident. the contact stated that the air bag warning light had been illuminated on the instrument panel. the contact's girlfriend was able to drive to her residence. the contact's girlfriend sustained pain in her left forearm and was transported to the hospital with the assistance of a friend. the dealer and the manufacturer were not notified of the failure. upon investigation, the contact became aware that the vin was included in nhtsa campaign number: 15v046000(air bags), which he associated with the failure. the vehicle was not diagnosed or repaired and remained in the contact's possession. the failure mileage was approximately 190,000.
Complaint filed: 2016-01-12
Components: VEHICLE SPEED CONTROL
tl* the contact owns a 2005 chevrolet trailblazer ext 370. the contact stated that while driving at 60 mph, the vehicle failed to accelerate when the accelerator pedal was depressed. the failure occurred once. the vehicle was taken to an independent mechanic where it was diagnosed that the throttle body had failed and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 190,000.
Complaint filed: 2015-04-01
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 buick rendezvous. while driving approximately 55 mph, the vehicle stalled without warning. the contact stated that the vehicle would not restart until after approximately eight hours. the failure recurred on several occasions. the vehicle was taken to an independent mechanic and was not diagnosed. the ignition switch was replaced; however, the accessories, warning lights, and gauges failed. the manufacturer was not made aware of the failure. the approximate failure mileage was 181,000.
Complaint filed: 2014-04-18
Components: ELECTRICAL SYSTEM
my van indicated a problem with a mil on the dash. after getting it tested the code indicated an issue with a vent valve p0447. i replaced the suggested part and it did not fix the problem. after researching the issue, i focused my attention on the ecm as it controls all the sensors in the vehicle. i removed the ecm and noticed rust and corrosion right away. nissan does not consider it be a defect, however the ecm is mounted under the leaf screen where water is supposed to drain. upon removing the cover to the ecm it was discovered that the corrosion from the water ate away at the metal and created a hole in the sealed ecm and allowed water to get and cause damage to the circuit board. my problem was only 1 sensor, but it won't pass required emission in my state. there were some reports of drivability issues by others that had the dealer tell them they need the ecm replaced and it was not covered under warranty. this is a design flaw and should be replaced by the manufacturer. *tr
Complaint filed: 2014-06-18
Components: ELECTRICAL SYSTEM
ignition problems. sometimes vehicle will not start and the security light will come on. other times the vehicle will have trouble starting and the ignition does not catch to start and takes multiple attempt to successful start. a few times the vehicle has started and after moving 500ft or more it stalled and lost all control of brakes and steering. *tr
Complaint filed: 2015-08-12
Components: STEERING,SERVICE BRAKES,ENGINE
this has happened five times now, i am driving and the engine just shuts off, i can not brake i can not steer, i still have lights on the dashboard. it happens when i am gong about 20 to about 35 miles per hour. i am afraid to drive on the highway. i do not know if it will happen at a higher speed! it did it the first time back in june 2015 my daughter was driving, then again last friday august 7th four more times with in 10minutes and a few miles apart. it is like someone just turned the car off while i am driving?
Complaint filed: 2015-08-17
Components: AIR BAGS
tl* the contact owns a 2003 volkswagen gti. while driving approximately 30 mph, the vehicle slid over ice and crashed into a tree. the contact indicated that none of the air bags deployed. a police report was filed and the driver sustained whiplash. medical attention was not required. the vehicle was taken to an independent mechanic where the damages were repaired, but the failure was not diagnosed. the contact also stated that while driving and approaching a ramp, the curtain air bags deployed for the front passenger seat and the headliner. the manufacturer was notified of the failure. the vin and failure mileage were not available.
Complaint filed: 2014-07-26
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
my blinker switch and high beam doesn't work at all you have to mess with the flasher button if you want to single a turn. other times it works but still no high beams its been worked on lights changed everything still nothing. i was told a factory defect but heard nothing on this. i carry my small children and my wife in this car and i almost got rearended a few times so if its a factory defect they should fix it. i heard other owners with the same complaint so its not just parts wore out it was no good in the beginning then they should pay for it since the fault is at the factory. *tr
Complaint filed: 2017-01-17
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet suburban. at various times, the ignition switch failed and all the warning indicators illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 225,000.
Complaint filed: 2021-03-01
Components: STRUCTURE
my 2003 toyota 4runner's frame has outrageous rust issues. i have as big as quarter size holes that have rusted through in the middle of the frame on the passenger side and driver side. this is my family car transporting my kids and is unacceptable for toyota to have known about this for years and refuse to resolve it.
Complaint filed: 2018-03-29
Components: SEAT BELTS,UNKNOWN OR OTHER
my honda was sold to me with no rear seat belts, and the horn when hooked up defaults the brake lights.
Complaint filed: 2019-09-03
Components: STRUCTURE
these are pictures of the frame on my ranger. the frame is rusting out and it only has 76,619 miles on it. my mechanic found this when i was having the brake line repaired and he lifted the truck.
Complaint filed: 2014-03-04
Components: AIR BAGS
airbag seatbelt warning lights will not go out. have complained to chrysler-jeep, but they do not want to include problem solution under recall. *tr
Complaint filed: 2016-01-08
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 toyota avalon. the contact received notification of nhtsa campaign number: 15v043000 (air bags) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms part not available.
Complaint filed: 2014-07-24
Components: ENGINE
tl* the contact owns a 2003 jeep grand cherokee. the contact stated while driving at 35 mph, the engine stalled. the contact was not able to restart the vehicle and another vehicle driving 65 mph crashed into her on the rear driver's si de. the contact sustained back and neck injuries but no medical attention was sought. the vehicle was destroyed and a police report was filed. the manufacturer was not notified of the failure. the approximate failure mileage was 140,000. updated 08-20-14 *bf updated 08/27/2014 *js
Complaint filed: 2014-07-17
Components: STRUCTURE
i am the owner of 2002 dodge ram 1500 pickup truck and recently took it to the shop for a muffler repair. the technician that was doing the repair notified me of the extensive corrosion that was on the left hand side of the vehicles frame just under the driver side aft door. the corrosion is the worst i have ever seen and has deemed the vehicle not drivable. i had just pulled my camper the week before with my wife and 3 kids in the car. the frame is literally hanging on by a piece of metal 3 inches wide, the bottom and sides of the frame are completely gone in a 16 inch section. in my opinion it is completely unacceptable for a vehicle that is only 12 years old to be scrapped because of defective metal. not to mention that if i had not had my muffler repaired i never would have seen the corrosion and would have put my families lives at risk. how many owners have the same problem with their vehicles and do not even know? i have pictures but could not attach them to this message.you really need to see the pics. *tr
Complaint filed: 2019-07-25
Components: STRUCTURE
terrible rust on the frame, and underside of the vehicle. toyota extended the rust through warranty, but didn't repair the issue since there was "no recall". this appears to be a problem for a number of production years for toyota and their frames.
Complaint filed: 2015-01-12
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1999 chevrolet malibu. the contact stated that while driving at approximately 35 mph, the headlights shut off and the lights on the instrument panel illuminated intermittently. also, the electric window panels and the air conditioning system seized. the vehicle was taken to an independent mechanic. the technician stated that there was a faulty ignition switch that needed to be replaced. the vehicle was repaired under nhtsa campaign number: 14v4000 (electrical system) however, the remedy failed to repair the failure. the manufacturer was made aware of the failure. the failure mileage was 32,035. the consumer stated she began experiencing problems as early as may 2005. the electric windows, air conditioner, dashboard lights and headlights would intermittently work. however, the mechanic, could not duplicate the problem. the consumer took the vehicle to the dealer where she was informed, it was possible the problem was the ignition switch. the consumer stated after all these years, the problem was solved. the consumer stated she continued to some experience an issue where the key would get stuck in the ignition. updated 07/08/15
Complaint filed: 2016-07-15
Components: SUSPENSION,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
i found recalls of my car about exterior lighting, vehicle speed control, and rear suspension. but i don't know if my car got fixed before since it was a second-hand car. what should i do next?
Complaint filed: 2017-07-31
Components: STRUCTURE
driving on a 45 mi/hr road i hit a minor bump (approx 1" raised road across all lanes) due to poor road maintenance. after hitting this bump there was a loud popping noise every time i turned the wheel fully left or right. i could also feel this in my feet underneath the car. i was concerned and had plans to drive it to the auto shop later that day. when turning left out of a parking lot in town, heading to the shop, i noticed when i went to straighten out the wheel the steering wheel was a complete 90 degrees off from normal once i got the vehicle going straight. it did not feel safe to drive and i had it towed into the auto shop. after inspection it was found to be a rotted out and cracked sub frame. ford did a recall on this specific part in 2014 due to major corrosion issues with the 2001-2004 models. this vehicle was taken in for the recall, however, instead of replacing the part they decided it was good enough to drill a hole in the corroded part and install a bracket across the whole sub frame. i don't see how weakening a corroded part with a hole being drilled in it is any solution. i am not alone thinking this is a major issue that ford is completely ignoring. if the sub frame had failed when i was on the highway instead of exiting the parking lot i could have potentially been seriously injured as the sub frame holds the wheel and steering mechanism together. ford needs to take this issue with their vehicles seriously as they are putting peoples lives in danger.
Complaint filed: 2014-11-05
Components: AIR BAGS
head on collison with another car. cars in front of me stopped suddenly. i going down one of the busiest roads in town and i couldnt stop in time. front of my car has significant undrivable damage. the air bag did not deploy. *tr
Complaint filed: 2015-07-28
Components: SERVICE BRAKES
had to put in the shop for the brake lines were rusted through and the exhaust is the same way to the manifold
Complaint filed: 2017-04-10
Components: STRUCTURE
frame rot beyond repair
Complaint filed: 2015-04-17
Components: SERVICE BRAKES
tl* the contact owns a 2004 mercedes benz e320. the contact stated that the brake warning light illuminated and the brake pedal became very loose. the contact took the vehicle to the dealer and it was determined that the sensotronic brake control module needed to be replaced along with the entire hydraulic brake system. the vehicle was repaired. the failure mileage was 109,000.
Complaint filed: 2016-09-23
Components: SERVICE BRAKES
my 2001 chevy silverado 2500hd with 111,000 miles had a total loss of braking in my driveway while moving the truck from one spot to another. upon inspection of the truck there was no brake fluid in the reservoir and the area under the drivers seat was wet with brake fluid. inspection of the brake lines found severe corrosion on the lines. there was no partial braking effort, braking went to zero. i was ready to pick up a new 7600lb travel trailer this week and we came close to a tragedy. local dealer in gettysburg, pa said there was no recall or "silent recall".
Complaint filed: 2016-07-22
Components: AIR BAGS
airbags did not deploy in hard impact
Complaint filed: 2014-11-25
Components: FUEL SYSTEM, GASOLINE,STRUCTURE
recently i heard on the news that only 3% of recalls have been repaired. fyi. on 10/22/ 14 i called sea view jeep in ocean, nj for recall repair. i was told since i didn't buy my jeep from them i would be put on a list as they were doing repairs their customers first. thinking, i called chrysler corp.on 10/23/14 and spoke with [xxx] who made a 3 way call to sea view and confirmed my conversation that i would have to be put on a list. [xxx], from chrysler corp, set up an appoint with another dealer who accommodated me very well. still being on sea view list since 10/22/14, i still have not been called. i being a senior citizen living on social security and a very small pension, bring this incident to your attention in the event there is a whistle blower reward due me or at least a reward from chrysler corporation. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr.updated 05/14/15 *bf updated 10/22/15.*jb updated 9/7/2017*cn
Complaint filed: 2015-12-15
Components: SERVICE BRAKES
tl* the contact owns a 1993 chrysler imperial. while driving 25 mph, the brake pedal failed and the abs warning light illuminated. the contact coasted the vehicle over to the side of the road, restarted it, and had it towed to the dealer where it was diagnosed that the pump and piston needed to be replaced. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 96v0999000 (service brakes, hydraulic). the manufacturer was notified of the failure. the approximate failure mileage was 140,000. updated 04/29/16*lj the consumer stated the vehicle was included in the recall and was bought back by chrysler. updated 11/21/2017*js
Complaint filed: 2014-11-03
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 pontiac grand am. when attempting to start the vehicle, the key was difficult to turn. the vehicle was not diagnosed or repaired. the contact felt that the remedy for nhtsa campaign number: 14v400000 (electrical system) would not be a permanent repair. the manufacturer was not made aware of the failure. the approximate failure mileage was 125,000.
Complaint filed: 2014-07-09
Components: SERVICE BRAKES
after a morning of driving around town doing errands i returned home with groceries. while there i decided to swap out my reverse light bulbs before driving my son to baseball practice. while making this maintenance repair the brakes on my truck failed completely. the brakes sank all the way to the floor. fortunately i was able to keep the truck from backing into the cars parked across the street behind me.and that i had not gone right out to drive my son to baseball. when i got out to inspect the brake lines had completely imploded and brake fluid was leaking everywhere. after having it towed to a repair shop i was told my brakes had completely rusted out. *tr
Complaint filed: 2014-12-31
Components: FUEL/PROPULSION SYSTEM
fuel odor after filling the gas tank, in the passenger compartment and around the vehicle. *js
Complaint filed: 2015-02-19
Components: SERVICE BRAKES
failed brakes due to the corroded brake lines- safety issue. *tr
Complaint filed: 2018-03-29
Components: AIR BAGS
takata recall. air bag light on dash came on after last years repair . took vehicle back to dealer. a 126918 code b0103 1.0 code is in history. symptom not malfunctioning at this time. dealer gave estimate on air bag sensor assembly (ecu replacement).
Complaint filed: 2014-07-28
Components: AIR BAGS
while driving over a speed bump the driver was distracted by children playing in street. the driver veered right striking a telephone pole head on. the air bags failed to deploy. driver not seriously injured, however the vehicle was total. *js
Complaint filed: 2015-03-09
Components: STRUCTURE
dashboard became cracked and broken, with broken parts falling into wiring and controls below. *tr
Complaint filed: 2014-02-11
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1999 toyota sienna. the contact stated that the horn would fail intermittently. the vehicle was taken to the dealer where the technician was unable to diagnose the failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 150,000 and the current mileage was 225,000.
Complaint filed: 2019-11-20
Components: STRUCTURE
i just purchased this vehicle on 11/16/2019 after doing research into the frame recall/limited safety campaign through toyota. i did not find any results into the vehicles frame corroding or breaking therefore i purchased the vehicle. i then spoke with toyota about the airbag recall on 11/18/2019 and 11/19/2019 and asked if there is/was a recall with the frame. they stated yes and there is nothing i can do because it has expired except for paying out of pocket for the replacement. now, i noticed the frame has a large hole in it due to rust corrosion located behind the front left wheel. i called toyota corporation twice (11/18/2019 and 11/19/2019) and they told me i have to pay out of pocket for the fix. i then asked why, after searching their website with the vin , i was unable to locate the recall/limited service campaign. the representative stated " i can't answer that question". if i were able to see that the vehicle had that issue i would not have purchased it. now the vehicle will not pass inspection and i cannot legally/safely drive the vehicle on the road. toyota will not replace or fix the frame as they stated that it was a limited service campaign to have the frame sprayed with the anti-corrosion chemical and that the vehicle was not sprayed. again i did not know this prior to purchase but now i am stuck with a vehicle that i just purchased and cannot drive it. toyota has not offered a remedy for the situation i am in.
Complaint filed: 2014-07-11
Components: SERVICE BRAKES
had to stop suddenly at about 20 mph. brake lines burst due to corrosion. all lines had to be replaced. cost $756.87 for replacement. *tr
Complaint filed: 2018-07-02
Components: STRUCTURE
rusted hole in the frame, driver side. passenger side already had work done to the frame by previous owner. mechanic told me he would not jack up the car because of the hole, was advised that driving this car is too dangerous.
Complaint filed: 2015-05-15
Components: STRUCTURE
missouri motor vehicle inspection failed due to "passenger floor boards rusting out."
Complaint filed: 2015-07-30
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 oldsmobile alero. the contact stated that after the vehicle was serviced under nhtsa campaign number: 14v400000 (electrical system), the ignition key failed to shut off the vehicle on two occasions. the contact mentioned that the failure occurred within thirty days of the recall repair. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 190,000. ma 10/21/15
Complaint filed: 2024-04-20
Components: STRUCTURE
on 4/19/2024 i arrived for an appointment at corwin toyota of bellvue, nebraska for inspection of my vehicles known recall of the frame due to excessive rust and potential failure due to a faulty manufacturing process. my vehicle is a 2003 toyota tundra sr5, access cab. upon arrival, the service representative, and later corroborated by his manager, refused to inspect my vehicle stating "work had already been done on my frame". that is not true. i am the original owner of said vehicle and had it inspected in approximately 2010 after being informed of the recall, likely at a dealership in denver colorado where i was residing at the time. at that time was informed vehicle frame did not have excessive rust and no work was done. the vehicle was purchased in colorado springs from corwin toyota (same dealership franchise company?), in 2003. since then, the vehicle has lived in nebraska and iowa for most of its existence where salt is used on roads extensively in the winter. i was informed by the service representative at the dealership they will not look at it as they show it has already had repairs done to the frame as i stated. this is false. no work has been done on my vehicles frame at any point and is now experiencing significant frame rust. at some point, maybe at inspection in 2010, maybe later, that some work had been done making the frame ineligible for future inspection or repair or replacement. i am sure toyota and its agents, toyota dealerships, are highly motivated to exclude as many vehicles associated with this frame recall as possible. i am certain i am not the only one experiencing this fraud on the consumer. please investigate whom allegedly did work on my frame, when, and what specifically. i expect the ability to have my frame legitimately inspected and actual repairs or replacement of effected part(s) as resolution. i will be contacting the manufacturer but expect the same run around without your direct involvement. thank you in advance.
Complaint filed: 2015-03-06
Components: AIR BAGS
tl* the contact owns a 2001 bmw 325i. the contact received notification of nhtsa campaign number: 14v428000 (air bags) however, the parts needed to repair the vehicle were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2015-12-24
Components: AIR BAGS
takata recall. my complaint concerns the delay in parts availability to fix driver's side airbag. this is taking way to long and am worried as to possibility of injury, or worse, if involve in an accident. in my opinion "lack of parts" is taking way too long .nothing has happened yet.
Complaint filed: 2018-11-07
Components: STRUCTURE
the plastic dash broke in several places while driving on a rough road. this also affected the vin plate causing one rivet to be dislodged and causing problems registering it. in some areas it is considered vin tampering even though it was not my fault.
Complaint filed: 2015-03-10
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet silverado. while driving at approximately 60 mph, all the gauges on the instrument panel seized. the contact had to maneuver to the side of the road where the vehicle was started after five minutes. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 150,000.
Complaint filed: 2018-10-25
Components: FUEL/PROPULSION SYSTEM
tl* the contact owns a 1996 nissan quest. the contact noticed an abnormal fuel odor inside and outside of the vehicle while driving. the contact was unaware of a fuel leak under the vehicle or inside the vehicle. the vehicle was not diagnosed or repaired. neither the dealer nor the manufacturer was notified of the failure. the approximate failure mileage was 120,000.
Complaint filed: 2016-05-13
Components: SERVICE BRAKES
tl* the contact owns a 2005 chevrolet equinox. the contact stated that while driving at 15 mph while depressing the brake pedal, the vehicle failed to stop and accelerated. as a result, the contact crashed into a side walk damaging the tire, the radiator and the front end and of the vehicle. the contact did not sustained injuries. a police report was filed. the vehicle was towed to an independent mechanic lot. the failure recurred twice. vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 94,000.
Complaint filed: 2016-09-09
Components: AIR BAGS
tl* the contact owns a 2004 bmw m3. the contact received notification of nhtsa campaign number: 15v318000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2014-11-24
Components: STRUCTURE
huge crack on back panel below window!!!!!!!!!!!! *tr
Complaint filed: 2016-03-07
Components: STRUCTURE
tl* the contact owns a 2004 ford ranger. while attempting to have the vehicle inspected, rust was observed on the frame of the vehicle. the vehicle failed inspection. the vehicle was taken to an independent mechanic where it was diagnosed that the cross member and brackets failed and needed to be replaced. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 04v331000 (structure). the manufacturer was notified of the failure. the failure mileage was approximately 85,000. updated 05/06/16*lj updated 06/16/16.
Complaint filed: 2017-01-11
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 chrysler crossfire. while driving various speeds, the vehicle stalled and also failed to start on several occasions. the failures recurred intermittently. the vehicle was taken to an independent mechanic, but the cause of the failure was unable to be determined. the manufacturer was notified of the failure. the failure mileage was 79,000.
Complaint filed: 2015-08-18
Components: STRUCTURE
tl* the contact owns a 2003 chevrolet tahoe. the contact stated that the dashboard on the front driver side front dashboard fractured. the vehicle was taken to the dealer for inspection. the contact was informed that the dashboard fractured due to the age of the material. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 69,000.