vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2018-01-17
Components: SERVICE BRAKES
abs failure. all three abs isolation valves closed either at start of breaking or prior to braking cycle, resulting in no possible depression of the brake petal and absolutely no braking what so ever, literally none. the vehicle continues at whatever speed the vehicle was at before initiation of braking. this no brake condition happened intermittently as speeds from 15mph to highway speeds. upon releasing break pressure (taking one's foot of the petal) and reapplying the breaks the left front abs isolation valve would de-energize and give the driver the left front break only. this failure was intermittent over the last year and not witnessed by me until 1/13/2018. the abs fuse was removed and the brakes remain without abs function. this is a major failure that could have caused a deadly accident and most probably has. but, since it is intermittent and dead people can't testify you probably do not have much of a data base. also, as an engineer myself, this is a catastrophic failure that should precipitate the complete deactivation of automated functions of all vehicles worldwide until such time as all automated functions can be overridden by manual inputs without failure to comply with manual inputs.
Complaint filed: 2014-11-21
Components: AIR BAGS
tl* the contact owns a 2004 honda accord. the contact stated the driver fell asleep behind the wheel and lost control of the vehicle. as a result, the contact crashed into a bus tunnel and the air bags failed to deploy. a police report was filed. the contact sustained neck and back injuries that required medical attention. the vehicle was towed from the scene. the manufacturer was not notified of the failure. the approximate failure mileage was unknown.
Complaint filed: 2018-04-23
Components: SERVICE BRAKES
right front brake hose rubbing on wheel and cutting loss of fluid and braking effeteness was moving in driveway when it popped the mileage is 29236
Complaint filed: 2024-11-12
Components: STRUCTURE
the contact owns a 2002 toyota tundra. the contact stated that the frame and the front bumper were severely rusted. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 117,000.
Complaint filed: 2014-10-20
Components: STRUCTURE
tl* the contact owns a 2004 ford taurus. the contact stated that while driving at an unknown speed, the contact was notified of a large hole in the floor board on the front passenger's side. also, there was a small hole on the front driver side. the vehicle was not diagnosed of repaired. the manufacturer was not made aware of the failure. the failure mileage was 174,000.
Complaint filed: 2018-10-19
Components: SERVICE BRAKES
brake line burst below driver's door. was able to stop without crashing as i was only moving a few miles per hour in a driveway, though there was very little braking capacity. i see in a search that this is a very common problem with several years of gm trucks. gm apparently admitted they used inferior steel for brake lines. this is obviously a serious safety hazard.
Complaint filed: 2018-04-07
Components: STRUCTURE
i live in florida- it was approx 8 am, sitting outside drinking coffee on my porch. vehicle had been parked since prior afternoon and was locked (alarm engaged). suddenly, my rear window spontaneously 'exploded'. there was glass everywhere both inside and outside of the vehicle. after researching what could've caused something like this to happen, there are innumerable reports of this happening to other gmc owners without any plausible explanation. this is a very concerning issue as glass flew everywhere in and around my vehicle and it is by pure luck that my 15 year old daughter and usually at least 1-2 of her friends, along with my one year old daughter, who naturally, is in the rear of the vehicle. myself or anyone else merely walking by the vehicle could've been injured just walking by. had someone been near my vehicle in a public place, i.e. grocery store parking lot, etc. they could've been injured by the shards of glass that shot out and landed 4+ feet from the vehicle, leaving me at risk of further civil actio and possible suit. i am also a protective investigator for the state of florida and often times have other children in my vehicle. this is both a huge civil, and most importantly, safety concern. this is not okay and is not a fluke incident based upon so many reported incidents from so many other gmc owners. gmc refuses to help. a recall on these rear windshields are a must and i cannot believe that one is not been issued in all of the years that this has been happening to people. this is not okay.
Complaint filed: 2015-07-27
Components: STRUCTURE
tl* the contact owns a 2003 dodge ram 1500. the contact stated that the dashboard fractured in fragments. the fractured pieces fell into the air vent system and fractured the foot of the contact's wife. the contact stated that the dashboard started fracturing about seven years ago. the vehicle was diagnosed as needing the dashboard replaced, but the vehicle was not repaired. the manufacturer was notified. the failure mileage was 80,000.
Complaint filed: 2015-02-16
Components: VISIBILITY/WIPER
while pushing up on the rear panel the glass making up the rear window exploded - shattered. *tr
Complaint filed: 2014-11-17
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 cadillac seville. the contact stated that when attempting to start the vehicle, the engine hesitated. the vehicle was taken to the dealer. the technician diagnosed that the ignition lock cylinder needed to be replaced. the manufacturer was not made aware of the failure. the failure mileage was 129,000.
Complaint filed: 2014-09-03
Components: ELECTRICAL SYSTEM
since 2010, the car has had many electrical issues that have resulted in over 5,000 dollars in repairs and the problems continue to persist. in 2010, the car began having intermittent lighting issues and failure of the trunk latch opening mechanism. in aug 2010, the bcm was fixed/replaced. since then, the a/c has become the problem that has led to thousand of dollars of repairs. the problem is that intermittently the a/c will not respond to changes in the temperature controls and only 180 degree air comes out. the dealer has replaced almost all mechanical parts of the a/c and the electrical controls with the exception of the bcm. the problem continues and now the so call new bcm is no longer under warranty. *tr
Complaint filed: 2015-12-02
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 toyota avalon. while driving at various speeds, the air bag warning indicator illuminated. the vehicle was taken to the dealer for diagnostic testing; however, the failure could not be duplicated. the contact received notification of nhtsa campaign number: 15v043000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was 85,000. vin tool confirms parts not available. updated 2/4/16 *cn; 05/02/18*jb
Complaint filed: 2020-05-18
Components: AIR BAGS
tl* takata recall. the contact owns a 2002 acura rl. the contact received notification of nhtsa campaign number: 20v027000 (air bags) however the part to do the recall repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the vehicle was taken to acura of salem (2475 commercial st se, salem, or 97302), and was rejected to be serviced due to the part not being available. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2021-06-21
Components: STRUCTURE
on april 17, 2019, i was informed by p.r. auto repair that my 2004 toyota 4runner showed signs of excessive rusting on the front end of the frame at the bumper support and radiator support. this observation was noted by the auto repair shop's owner. it is important to point out that my truck had only 117,834 miles on its odometer and should not already have had such a serious rusting problem. my truck was in for replacement of rear pads and rotors and was on a lift when the problem was noted. at the time the problem was being pointed out to me, a portion of the rusted metal in that area came right off. i was told that eventually the bumper could fall off and potentially lead to increased more dangerous problems. i have taken my 4runner to a-1 toyota where i purchased the vehicle for the regularly scheduled oil changes. "a-1 toyota quality vehicle inspections" were conducted each time with issues that required further attention noted in the report, but the rusting problem has never been included in the reports or pointed out to me. the truck now has just over 141,240 miles on its odometer and the corrosion problem has become significantly worse and my safety and the safety of others has become a growing concern to me. i have included a scanned copy of the april 19, 2019 invoice/receipt from the p.r. auto repair shop. the observation of the problem is noted under the instructions section. i have also included two photos (one of the left side view and one of the right side view). the vehicle is available for inspection upon request. i understand that there is currently an ongoing investigation related to excessive rusting on toyota 4runners' frames. it is my hope that my 2004 toyota 4runner can be recalled for this problem as were other makes of toyota vehicles that suffered the same problem before mishaps or tragedies occur as a result.
Complaint filed: 2015-05-27
Components: SUSPENSION,POWER TRAIN,ENGINE
replaced water pump, timing chain and pulleys at approximately 90k miles. app. 10k miles later, timing chain broke and had to be replaced again. multiple issues with suspension, fuel sensors, oil filter casing.
Complaint filed: 2015-09-22
Components: AIR BAGS
tl* the contact owns a 2004 mazda 6. the contact received notification of nhtsa campaign numbers: 15v345000 (air bags) and 15v382000 (air bags); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the recall repair. the contact had not experienced a failure.
Complaint filed: 2015-11-08
Components: AIR BAGS
got the takata recall. last spring, we received a letter from motorcars toyota, cleveland heights that they had the parts so we made an appointment. when we arrived at the appointment we were told they did not have the parts and we would be informed when they were in. never received a letter. this month received another notice of recall. contacted motorcars toyota again. they said that they did not have the parts and would not for 2 months. we contacted another dealership in cleveland, metro toyota, and they made an appointment the following friday, then did the repair. clearly motorcars toyota is not pursuing this recall like other dealerships. if someone in the cleveland hts area is hurt as a result, we would be happy to testify against motorcars toyota.
Complaint filed: 2015-01-22
Components: AIR BAGS
tl*the contact owns a 2000 bmw 323i. the contact received a notification of nhtsa campaign number: 14v428000(air bags). the contact stated that the part needed to remedy the vehicle was unavailable. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2018-12-07
Components: POWER TRAIN
ecu in car becomes completely fried because of the location it is mounted from the factory because of heat soak
Complaint filed: 2014-06-11
Components: SERVICE BRAKES
periodic abs system failure occurring while driving and applying the brakes. has been a failure for four years made efforts to remedy the problem by calling them and no satisfaction. i've asked other colorado owners and they said they have this problem in the 05, 06. i hit into a school bus. *tr
Complaint filed: 2015-10-22
Components: ELECTRICAL SYSTEM
2003 pontiac grand am. consumer writes in regards to receiving several ignition key recall notices after vehicle accident. *smd the consumer as since sold the vehicle. *jb
Complaint filed: 2015-06-05
Components: STRUCTURE
the front hood is peeling and bubbling off.
Complaint filed: 2014-03-21
Components: AIR BAGS
tl* the contact owns a 2003 toyota avalon. the contact stated while driving approximately 40 mph,the front passenger's side air bag inadvertently deployed although there was no impact to the vehicle. the passenger's seat was unoccupied when the failure occurred. the vehicle had not been diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 156,465.
Complaint filed: 2014-09-17
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 oldsmobile intrigue. the contact stated that while driving at an unknown speed, the vehicle stalled on numerous occasions without warning. the vehicle was towed dealer who has replaced the coil pack, electrical ground and spark plugs. however, the failure continued to occur. the vehicle was taken to several different dealers who could not remedy the failure. the manufacturer was notified of the defect. the failure mileage was 81,000.
Complaint filed: 2018-12-17
Components: SUSPENSION,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
my car was recalled in 2001. the past 6 mo my electrical system smells like its burning or something melting. almost like its going to catch on fire
Complaint filed: 2017-03-24
Components: AIR BAGS
"takata recall" i have contacted ford and local dealers, but no one has an answer on the replacement of my defective airbag inflators. can you help me? thanks! i want them fixed before they injure me or my wife.
Complaint filed: 2015-09-01
Components: UNKNOWN OR OTHER
driving at approx 50-55 mph, my car suddenly and abruptly jerked several times, like a sudden hard brake, then let loose. did this intermittently a few times then no more on this particular day. the next time i drove it, it did one hard sudden jerk, so i pulled over. the car did not move in drive after that, had to be towed, since the front axle broke from the sudden jerking. the jerking or braking, as it seemed, was very frightening as it felt like it would throw me off the road or someone from behind would hit me. the car's tires squealed because it jerked so hard and it would throw my head against the head rest. very frightening at 55 miles an hour!! i took it in and it was discovered that the clutch was sending debris into the transmission causing it to plug up and the transmission was trying to go into 2 gears at the same time causing it to stop suddenly, then let loose. it does this after about 20-30 minutes of driving when it has warmed up the fluids in the transmission. the transmission has to be rebuilt. this seems like a recall issue, as this is common with this vehicle they said. could very easily cause death or injury if it happens on icy roads or in traffic!! thankfully i did not have to drive on the freeway and that it is not winter, because it could very easily have thrown me into another car or another car hit me from behind or lost control on an icy roadway and spun into the ditch or worse, been killed!! it very much scared the mechanic when he drove it also.
Complaint filed: 2017-04-19
Components: SERVICE BRAKES
tl* the contact owns a 2002 ford windstar. while operating the vehicle, the brake and abs sensors illuminated. when depressing the brake pedal, the stopping distance increased. the vehicle was taken to an independent mechanic who diagnosed that the brake fluid reservoir leaked brake fluid. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 200,000.
Complaint filed: 2014-06-22
Components: SERVICE BRAKES
abs, traction control, and brake lights came on. when the lights are on, abs and traction control are disabled. lights came on more frequently in summer months than in winter months. i've heard these problems may be a fire hazard. *tr
Complaint filed: 2020-02-14
Components: SERVICE BRAKES
the brake lights will not go off, stays off even when parked.
Complaint filed: 2017-09-22
Components: SEAT BELTS
my 1988 accord hatchback is having seatbelt retractor issues. the dealer replaced the driver's side one a couple of years back. (different color, but that is ok). i have been having trouble with the retractor on the passenger side. the seatbelt comes all the way out of the door and will not retract. the seat belts are supposed to be guaranteed for the life of the car. i have been to the dealer a few times and they said they can't help me.gave me a phone to honda america to see what they can do. that is a dead end too. i'm filing this complaint as a last stitch effort to get some help with this issue. i drive my car on a daily basis and a lot of times i have a front passenger who is using a failed safety belt!!! if there is a crash and my passenger dies because of the failed part, there is going to be one hefty lawsuit against honda! i don't want it to get to that point, so i am hoping that filing this complaint will take it to another level. pictures are attached (2). any help is appreciated. thank you!
Complaint filed: 2021-03-26
Components: AIR BAGS
tl* the contact owns a 2002 honda cr-v. the contact stated that there were three open recalls associated with the vin. the contact stated that the air bag warning light was illuminated. the contact related the failure to nhtsa campaign number: 15v370000 (air bags). the vehicle was not taken to a local dealer to be diagnosed. the contact stated that there was no local honda dealer nearby. the vehicle was not repaired. the manufacturer had been informed of the issue and referred the contact to a service company in puerto rico. the failure mileage was unknown. parts distribution disconnect.
Complaint filed: 2017-12-10
Components: SERVICE BRAKES
i get an audio and visual alert on my dash stating to 'stop, brake failure' it has occurred many times while driving, turning, and parked with the car on. the car's brakes have never failed to brake appropriately. i brought the car into my mechanic. the obd 2 scan shows no faults and my mechanic says the brakes are fine and these cars are known to have a faulty electronic board which falsely alerts of a brake failure.
Complaint filed: 2014-07-09
Components: STRUCTURE
in 2006, we observed a line crack in the dash. took the truck to a dodge dealership and was told it will cost over $1000 to replace dash. too expensive, bought a dash cover to cover it up. more cracks developed over the years, and the dash is now broken. the deterioration from dash began to weaken the instrument panel. cracks developed in the instrument panel, and now the panel is broken as well. we've never had a vehicle with dash and panel break apart like this dodge ram.
Complaint filed: 2014-06-20
Components: ELECTRICAL SYSTEM
i was in a k mart parking lot i hit a speed bump and when i did my car just shut off. recently i was at work i got in my car to go st home and my car wouldn't start i waited 20 minutes tried it again it started up this has occurred quite frequently now and when i took it to my mechanic he hooked it to a car analyzing machine it just says security fault. my mechanic feels it is in the switch and my father is a retired mechanic and he said it is a bad part of the switch also. *tr
Complaint filed: 2014-07-18
Components: ELECTRICAL SYSTEM
tl* the contact own a 2003 chevrolet malibu. the contact stated that the vehicle failed to start. the vehicle was taken to a dealer where it was diagnosed that the ignition switch needed to be replaced. the vehicle was repaired however, the repair failed to remedy the vehicle. the contact mentioned that the ignition switch was replaced on three occasions. the manufacturer was made aware of the failure and stated that the vehicle was not included in nhtsa campaign number: 14v171000 (electrical system). the approximate failure and current mileage was 240,000.
Complaint filed: 2019-02-05
Components: STRUCTURE
we took it to a dealership service center to have brakes and rotors replaced. it was reported to us by the shop that when they raised the truck, it made noises and they felt it was unsafe to continue. they reported to us that the frame was rusted or rotted, especially near the right rearend, and that it was unsafe to drive, that the wherl or the back end could collapse. last night, i did extensive research online and it appears this is a long-standing issue with toyota frames on their trucks, with manufacturing defects in steel production and subsequent chemical treatment errors before truck assembly. evidently there have been massive recalls of tacoma trucks which have the same frames made by a company in ohio called dana. we are waiting to hear back from toyota today who assigned us a case manager yesterday while we were at the dealership repair shop. many of these trucks needed a frame swap. the extent of the frame rust and rot is unbelievable for the age of the vehicle
Complaint filed: 2019-07-23
Components: ELECTRICAL SYSTEM
the shift lever position indicator located in the instrument panel cluster does not illuminate therefore, i don't know what gear the vehicle is in. it seems like a safety issue to me. it occurs when i start the vehicle, am moving and when the headlights are on.
Complaint filed: 2014-10-01
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 cadillac cts. the contact received a recall notification for nhtsa campaign number: 14v394000 (electrical system); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified. the contact had not experienced a failure.
Complaint filed: 2017-01-24
Components: STRUCTURE
tl* the contact owns a 2004 chrysler pacifica. while undergoing a routine inspection, the certified mechanic diagnosed that the engine cradle and subframe were rotted. the mechanic diagnosed that the cradle and subframe needed to be replaced; however, the vehicle was not repaired. the manufacturer was made aware of the failure and stated that the vehicle was not included in a recall. the approximate failure mileage was 155,797.
Complaint filed: 2024-01-02
Components: ELECTRICAL SYSTEM
the vehicle just stated honking the horn , no key was in the ignition and no one was driving truck
Complaint filed: 2014-05-21
Components: SERVICE BRAKES
as i was approaching a stop sign at 30 mph, i went to apply the brakes and the brake pedal went to the floor board. i pumped the brakes a couple times to regain pedal pressure with no luck. i was lucky that no other cars were at the intersection or else there would have been an accident for sure. i made a quick right hand turn and used emergency brake to stop. there was a puddle of brake fluid coming from the abs module underneath the drivers side door. upon further inspection, the brake line ruptured due to rust and corrosion. i am relieved that no one was at the intersection and that i did not have my wife and 3 kids in the vehicle at the time the brakes went out. i have owned many vehicles and never had a single vehicle where metal brake lines have rusted out. i have owned this truck for 10 years and now question gm and their quality and integrity. at this point, i probably won't buy another gm truck because they rust out in less than 10 years and my family's life was at stake for a design/quality flaw. i now have to spend $1000+ dollars to replace all brake lines on my truck when gm could have installed stainless steel brake lines in the first place. disappointed gmc truck owner. *tr
Complaint filed: 2018-11-14
Components: ENGINE
in colder weather i have fuel leaking from fuel lines under the hood which creates a strong gas smell inside the vehicle. i went online and found nhsta recall 00v393000 . i am not sure if this is for my vehicle or not. since this is a major safety issue, could it be repaired at at subaru dealer near me ?
Complaint filed: 2014-07-18
Components: SERVICE BRAKES
i was driving down the road when all of a sudden, without warning, when i pressed the brake pedal i heard a loud pop and the brake pedal went all the way to the floor. i had no brakes. cause corrosive rear brake line. this should be recalled. i almost crashed and could have been much worse if i had my family with me. how many people have to be injured before gm will take responsibility and recall a part that should have been recalled years ago?!! *tr
Complaint filed: 2015-11-05
Components: SERVICE BRAKES
brake lines rusted through causing complete brake failure. all the lines(4) run very close together underneeth the air filter box. by running the lines this close together it allows moistures to be held in the tiny gaps between the lines, therby cuasing accelerated rusting and corrosion. brake lines rusting out in just over 10 years seems premature given how many of the vehicles 10 years old are still on the road. maybe i'm wrong? luckily i was just leaving the driveway to go to the car wash. the picture is taken from under the car looking up from the wheel well, there is also little protection from tire spray
Complaint filed: 2022-05-03
Components: SEAT BELTS,SERVICE BRAKES
04 acura tl my transmission wen applying the brakes feel like a big part of tranny broke u feel it move like it grinding about to brake it can cause a big accident or death .if wen fully apply brakes complete stop .it will b bad it say a recall yrs ago 4 this same thing i'm telling u now about trannie i got kids i take n car seat belt lock don't work n back lights keep flashing n back at nite out of no were is there something n my car my gmail is [xxx]. 04 acura tl had only 2mounths paid 3000 n montclair now it sits not going to chance it driving no safe at all please help me information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Complaint filed: 2017-03-30
Components: AIR BAGS
takata recall is not being done fast enough. this recall began over a year ago in january 2016. we have yet to receive a letter telling us to schedule an appointment for repair. the recall says it is dangerous and to have it done as soon as possible yet according to their schedule.we are not even close to being able to do it in over a year. we need to get to work in this vehicle every day. unacceptable.
Complaint filed: 2015-06-26
Components: AIR BAGS
every time that the passenger seat is moved forward to allow passengers in or out the air bag light in the vehicle starts blinking. the light will blink for around 15 days before it shuts off if the passenger seat is not moved forward for passengers during that time. the next time the passenger seat is moved forward for passengers, the cycle starts over again.
Complaint filed: 2016-10-21
Components: SUSPENSION,UNKNOWN OR OTHER
my frame is rotting from the inside out. the rear trailing arm mounts are welded to the frame and the frame rotted through from the inside out. the vehicle will not pass the required saftey inspection. i started looking for a way to repair/replace the frame and found that this is a common problem. the cost of repair will exceed the value of the vehicle. the date i have entered is the date the problem was found.
Complaint filed: 2017-05-16
Components: SUSPENSION,STRUCTURE
serious structural frame rust affecting areas related to suspension (shocks, brackets/shackles of leaf spring) while the rest of the truck, including the body is generally unaffected by any serious rust.
Complaint filed: 2016-04-18
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 mercedes-benz c240. while driving various speeds, the instrument cluster lights failed to operate. the failure recurred intermittently. the vehicle was taken to an independent mechanic where it was diagnosed that the instrument cluster needed to be replaced. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 06v028000 (interior lighting). the manufacturer was notified of the failure. the approximate failure mileage was 120,000. the vin was not provided.
Complaint filed: 2015-05-29
Components: STEERING
i have replaced the power steering pump but steering wheel still hard to turn, this has been going on since early 2014
Complaint filed: 2019-04-23
Components: ELECTRICAL SYSTEM
ignition switch should prevent the driver from retrieving the key while shift lever is in any position other than parking. this failure allows the driver to retrieve the key while the shift lever is in any position therefore allowing the car to roll down if parked in a slope and hit people or other cars.
Complaint filed: 2014-09-17
Components: SERVICE BRAKES
just so happened when we pulled into the driveway my wife said the brakes went out and i thought nothing of it. i dumped my sewer and went to pull up into my normal parking place at my place of residence and i had no brakes and almost ran into my garage. i pumped them several time and managed to stop. a hole had rusted through in one spot where an offset was bent in the brake line and while repairing i found another spot right next to it that i pushed a hole in it with my pocket knife. luckily it happened in the driveway and not on the highway where we had just came from a 200 mile trip. *tr
Complaint filed: 2023-03-06
Components: STRUCTURE
on the day of monday february 20 2023 i was in my front driveway preforming some maintenance on my 2003 ford f-150 xlt supercrew truck a gear shift cable and a heater core replacement. once i finished the repairs i ran my truck for a few minutes then shut it off and was headed inside when i noticed a flickering light coming from the passenger side of the vehicle i walked to the truck and opened the door and i saw small flames dripping down coming from the ( glove box area ) i then grabbed the water hose and put it out . once the small fire was out i proceeded to go in the house when i noticed black smoke coming ( from the engine bay from the vents in front of the windshield) the smoke got thicker as i sprayed it with water i then called to my spouse to call the local fire department. the vehicle was a total loss nothing was left interior wise no ( steering wheel,no console,no dashboard or anything.
Complaint filed: 2017-01-13
Components: SERVICE BRAKES
when i apply the brakes at low speed i feel a chattering like the anti-lock brakes are activated and the car won't stop until i let up and re-apply pressure to the pedal. i've come close to an accident more than once.
Complaint filed: 2022-02-18
Components: STRUCTURE
the contact owns a 2003 honda pilot. the contact stated while driving approximately 40 mph, the rear axle separated from the vehicle. the vehicle was towed to a local mechanic where it was diagnosed with needing the subframe replaced. the vehicle was not repaired. the manufacturer was not informed of the failure. the failure mileage was approximately 209,000. the vin was not available.
Complaint filed: 2015-01-16
Components: AIR BAGS
tl* the contact owns a 2003 jeep liberty. the contact stated that while driving on an icy road, the driver lost control of the vehicle and crashed into a huge rock. the air bags did not deploy. the driver suffered a fractured left hand along with bruises and contusions to the upper torso that required medical attention. a police report was filed. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 100,000.
Complaint filed: 2015-02-23
Components: ELECTRICAL SYSTEM
tl*the contact owns a 2004 honda odyssey. the contact stated that the ignition key failed to go into the on position without warning. as a result, the vehicle failed to start. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 160,000.
Complaint filed: 2014-05-16
Components: POWER TRAIN
tl* the contact owns a 2003 honda odyssey. the contact stated that when accelerating from a complete stop, the transmission responded extremely slow with severe hesitation. the rpms began to increase rapidly. the vehicle was taken to a dealer, who recommended that the transmission be replaced. there was a recall related to the failure associated with nhtsa campaign id number: 04v176000 (power train). the vin was eligible under the recall but the dealer would not honor the recall because the secondary shaft second gears in the transmission were not burnt. the vehicle was not repaired. the manufacturer was notified of the problem. the approximate failure mileage was 60,000.
Complaint filed: 2014-08-05
Components: STEERING
tl* the contact owns a 2003 chevrolet corvette. the contact stated that the steering wheel locked up and the service steering column warning indicator illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 81,000.
Complaint filed: 2016-08-18
Components: STRUCTURE
frame on passenger side has rusted away, large pieces gone. i no longer feel safe when driving it. my complaint number with toyota 1608181265. it appears that the ac drip hose empties on to the frame in the same spots as the rust. there are 159,289 miles on the 4runner.
Complaint filed: 2020-08-02
Components: POWER TRAIN,ELECTRICAL SYSTEM
my key switch doesn't allow me to remove my key when i'm in parked and my transmission strands at times and my car doesn't start all the time when i try to start it i have to sit and wait awhile before it starts again i could be sitting in the drive thru on parked waiting to travel again on th he main roadway
Complaint filed: 2015-02-23
Components: ELECTRICAL SYSTEM
i was driving home with my husband and 3 grandchildren after having dinner noticed smoke and exited the road way to find there was a fire under hood, the inside of car filled up with smoke before we could exit, we called 911 and they responded, they said it was caused from an electrical fire was all we were told, they towed the car away with out any investigation, was wondering if any recalls have caused this? the car is at lauzons towing in malone ny, all we could think of at the time was to get the children out of the cold and off the highway then to seek what had caused this. im writing in hopes to maybe get some answers as to what could have caused this. hoping to hear back from someone soon on this matter. thank you[xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2018-04-03
Components: AIR BAGS
i just bought this vehicle and the srs light came on after i bought it i've gone to specialist to get this fixed and it's still broken and now i can't get a sticker because of the defective air bags.
Complaint filed: 2014-08-12
Components: AIR BAGS
the airbag icon on the instrument panel stays on. my machanic told me this means that a passenger sitting in the front seat does not activate the sensor in the seat and, as a result, the air bag would not deploy in case of a collision. so i asked them to repair it, after paying about $700, about 8 months later it popped back on , so i'm seriouly looking to trade this car. *tr
Complaint filed: 2014-12-04
Components: ELECTRICAL SYSTEM
as you are driving when engine gets warm kills on you .found out its the computer honda is having issues with them and know they are trying to update has not made recall. *tr
Complaint filed: 2015-06-26
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
the climate control/ audio control unit in my g35 froze a few weeks ago making the system inoperable. as a result the the front and rear defrosters have become inoperable creating a dangerous driving condition specially in the rain. this is a common issue for all g35s made from 2003 -2005 and infiniti is very well aware of it. however they have done nothing to address it. back in 2003 they have done a recall but only to a limited number of cars that had a particular part number. but the truth is every g35 with the oem unit is vulnerable to this issue. in ability to control the defrosters affects the visibility which may cause an accident that may result in injuries and or death.
Complaint filed: 2014-10-15
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet impala. the contact received a notification for nhtsa campaign number: 14v400000 (electrical system). however, the part needed to remedy the vehicle was unavailable. the manufacturer was not made aware of the issue. the vin was unavailable. the contact did not experience a failure.
Complaint filed: 2015-06-30
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 1500. while driving approximately 45 mph during inclement weather, the vehicle hydroplaned. as a result, the contact crashed into another vehicle and the air bags failed to deploy. a police report was filed and no injuries were reported. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 197,000.
Complaint filed: 2014-05-24
Components: EXTERIOR LIGHTING
recently bought a used 2003 mitsubishi outlander and the headlight lens on both sides are cracked, extremely crazed and the whole thing is milky, which dulls the headlight at night, i have researched and mitsubishi will not replace after warranty, it would cost about $1000 to replace the entire headlight assemblies. with all the complaints on this issue, mitsubishi should do something about it. *tr
Complaint filed: 2015-07-27
Components: STRUCTURE
rear lift gate window unlatches on it's own, whether the vehicle is running or not. the chrysler service department was well aware of the problem, and told me that the switch in the latch can activate on it's own, and that the latch would need to be replaced. paid over $180 for a new switch and 5 months later, the window is popping open on its own again. besides letting in the cold in the winter, heat in the summer, we are also exposed to exhaust fumes when this is open. it's currently being held shut (but not sealed) with a tie strap.
Complaint filed: 2017-11-29
Components: AIR BAGS
i was in a car accident i hit a concrete wall at 50 miles per hour head on and my airbags never deployed i was on a high way
Complaint filed: 2017-05-18
Components: STRUCTURE,UNKNOWN OR OTHER
the tow hooks on the front bumper of a 2000 ford f250 super duty pierced the door panel of a passenger sedan during a t-bone impact at a stoplight, causing massive puncture wounds to the driver of the sedan, which resulted in her death.
Complaint filed: 2017-12-22
Components: STRUCTURE
my 10 year old niece attempted to open the power sliding door on the right side of our 2004 oldsmobile silhouette outside the mall. the motor was already running, in park, as i had come to pick up my daughter and niece from the mall. the door appeared to be locked since it would not open, so i pushed 'unlock' a few times as she and my grown daughter tried to open the door. i just heard a clicking sound of the unlock mechanism as if it was locking and unlocking. the door would not open, so my niece entered through the manual side door on the left side of the van. we drove about 3 blocks from the mall to the stoplight of a major city street. about half a block or less after taking a left at the intersection stoplight, the power sliding door on the right side of the van just opened. my niece loudly exclaimed that the door opened and tried to reach across from her buckled position on the left bucket seat. my daughter and i both shrieked and said for her not to get near it. my daughter was seated up front on the passenger seat and reached back to the window ledge of the open sliding door and tried to pull it shut. it shut most of the way, but not fully. i pulled into a parking lot of a business and had my niece use the switch located near the power side door to open it fully and then again to close it fully. we made the next 20 miles without incident. we just bought the vehicle less than a week ago, and we have our 3 younger boys ride in the back, so this incident has been very scary.
Complaint filed: 2014-02-23
Components: SERVICE BRAKES
i was slowing to a stop light from residential street,into a main road, and brake pedal went to the floor. i pumped brakes and recovered pressure and stopped. i then proceeded on the main road to next light. after being at the light with my foot on the pedal for approx. 15 sec. the pedal went to the floor and truck began rolling forward. i let pedal go and pumped and pressure came back and held for about 15 more sec. then failed again with truck rolling forward. i then drove the truck directly to the shop about 4 miles away. i was informed that a very alarming and common occurrence with 99-06 gm trucks occurred. my brake lines had rusted out completely. 650.00 bucks later i'm back on the road. i was told to look at this site and i was amazed at how many other vehicles have reported this problem. i was wondering if gm would be so kind as to at least pick up the cost of the parts which i was told around 100.00. wishful thinking i guess. *tr
Complaint filed: 2015-05-28
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 buick rendezvous. while driving at various speeds, the vehicle would stall without warning. the vehicle was taken to an independent mechanic who was unable to diagnose the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 81,000.
Complaint filed: 2023-01-02
Components: SUSPENSION,WHEELS,UNKNOWN OR OTHER
this is the second time that i had to replace the transmission on this car then the axle twice and the brakes then etc
Complaint filed: 2014-04-14
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 pontiac grand am. the contact stated that the key would slip out of the ignition switch while the vehicle was in motion. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 122,000.
Complaint filed: 2015-02-18
Components: FUEL SYSTEM, GASOLINE
my fuel tank has developed a leak where i can smell fuel both outside and inside the vehicle after filling the tank all the way. the odor is very pronounced and i am concerned about the safety of the vehicle if this much fuel is leaking from the tank. an independent repair shop confirmed a leak from the top of the fuel tank. based on information i read on a mercedes benz forum website, it said to reference action number pe12001 (this appears to be a common issue with this series of vehicle). i hope the nhtsa will investigate this issue and force mercedes benz to replace these defective and unsafe fuel tanks at no cost to consumers. *tr
Complaint filed: 2014-05-06
Components: ELECTRICAL SYSTEM
2002 chevrolet malibu. consumer requests reimbursement for ignition switch recall repairs. *smd the consumer stated while driving, the vehicle suddenly stalled for the third time. he was able to drift to the side of the shoulder of the roadway. he tried cranking the vehicle, but it would not start. he had the vehicle to a local garage. *jb the ignition switch was replaced. the consumer received a recall notice, dated september 2014. updated 10/15/14. *jb
Complaint filed: 2015-09-15
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 jeep grand cherokee. the contact stated that the vehicle stalled several times without warning. the contact constantly had to coast the vehicle over to the side of the road. after several attempts, the vehicle restarted. the condition was progressing randomly without warning. the vehicle was taken to the dealer and they were not able to replicate and diagnose the failure. the vehicle was not repaired. the vehicle was not included in nhtsa campaign number: 01v288000 (electrical system). the manufacturer was notified of the failure and provided no remedy. the approximate failure mileage was 113,000.
Complaint filed: 2015-04-10
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
(electrical) as an ongoing issue, the dashboard gauges/indicators (i.e. tach, speedometer, etc.) will sometimes not register until several minutes after the vehicle has been running (this could be for up to miles) it has not affected vehicle performance to date. (fuel/propulsion system) i have begun having issues where it goes into "reduced engine power". further diagnostic attempts have led me to believe that it is due to a faulty throttle position sensor (part of the throttle body), tac module, or app assembly (accelerator pedal). most likely cause may be due to the throttle position sensor, as this issue has happened when the vehicle is on "cruise control". however, due to the inferior design of the throttle body unit itself, the manufacture has made it difficult or if designed to be impossible to replace just the tps, by riveting the tps to the throttle body, and may have to replace the whole throttle body. i am having the vehicle serviced for a complete diagnostic and repair, and will elaborate further upon successful repair if desired. *tr
Complaint filed: 2024-03-25
Components: STRUCTURE
the contact owns a 2001 toyota sequoia. the contact stated that the vehicle was at the dealer for a diagnostic test; however, the dealer declined to perform the diagnostic test, stating that the sub frame was unstable, and an unknown recall campaign had expired. the manufacturer was made aware of the failure. the contact stated the dealer informed him there was a recall for the sub frame, however, the recall had expired. the failure mileage was unknown.
Complaint filed: 2015-05-21
Components: AIR BAGS
tl* the contact owned a 2002 honda cr-v. while driving at 25 mph, another vehicle crashed into the passenger side of the contact's vehicle. the air bags deployed after the impact. as a result, the contact sustained wrist cuts that required medical attention. a police report was filed. the vehicle was destroyed. the manufacturer was made aware of the failure. the failure mileage was 180,000.
Complaint filed: 2016-01-04
Components: ENGINE AND ENGINE COOLING
tl* the contact owns a 1998 oldsmobile intrigue. the contact stated that while driving at 55 mph, smoke emitted from the engine compartment. after inspecting the vehicle, the contact noticed flames emitting from the engine, which melted all the wires and valve covers. the fire department was not contacted. a fire extinguisher was used to extinguish the fire and no injuries were reported. four months after the failure occurred, the contact received notification of nhtsa campaign number: 09v116000 (engine and engine cooling). the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 115,000.updated 04/01/16 *bf