vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2014-05-21
Components: ELECTRICAL SYSTEM
about 5 years ago i took my jeep in because when i hit bumps my radio would go off and on, when i would shake the ignition keys the radio goes on and off. took it to the shop once they said they fixed it, did it again and i took it a second time, they charge me for new ignition switch and said my keys were to heavy causing wear tear. a few days later it was happening again and i gave up with my dealer in chicago 60660. when i heard of the recent recalls i e-mailed my local dealer and told them the issue and that now i can turn off my jeep take out the keys and radio will not shut off and i fear my safety of the ignition turning off while i am on the highway, at 70 mph. i was told i could bring it in but not covered in recall. i can not afford to pay more money to chrysler for this on going issue and will take a chance of possible death should it stall. *tr
Complaint filed: 2014-11-10
Components: AIR BAGS
tl* the contact owns a 2005 bmw 325 ic. the contact received a notification for nhtsa campaign id number: 14v428000 (air bags) and stated that the part needed was unavailable to repair the vehicle. the dealer was unable to inform when the part would become available. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2015-06-16
Components: STRUCTURE
i went to open small window type rear gate and the left hinge broke. i caught the gate before it hit the ground and had to drive very slow to get car home safely.
Complaint filed: 2017-09-02
Components: STEERING,SEATS
chrysler corp. recall for power seat adjuster in 2012 , took the vehicle in three times and never got this replaced as i was told there were no parts, you would have to get out of the vehicle to move the power seat,on my last visit to the dealership in january 2013 i found that the wheels kept trying to go their own way so i went for a wheel alinement the shop showed me that the steering rack was in fact cracked in half, don't know how that came about but i paid for the replacement but still never heard from them about the adjuster, i still own this vehicle and have replaced many parts but i'm still waiting for the power seat adjuster.
Complaint filed: 2020-11-09
Components: ENGINE
tl* the contact owns a 1997 pontiac grand prix. the contact stated that the vehicle engine oil was leaking on top of the exhaust manifold and caused smoke to emit from under the vehicle hood. the vehicle was taken to an independent mechanic to have a diagnostic performed that located the failure code at the valve cover and informed that the vehicle could catch on fire as a result of the failure. the vehicle was not repaired. the manufacturer was contacted. the failure mileage was 200,000. invalid vin. *dt *dt *tr*dt*dt*jb
Complaint filed: 2019-09-04
Components: SERVICE BRAKES
tl* the contact owns a 1994 ford f-150. when the vehicle was started, the brake pedal traveled straight to the floorboard when it was depressed. the contact's husband replaced the brake lines on the vehicle; however, the vehicle would not maneuver out of the parking gear. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and provided a case number. the failure mileage was 136,000.
Complaint filed: 2016-09-02
Components: ELECTRICAL SYSTEM
interlock operation of ignition switch does not function properly allowing ignition key to be turned off and the key removed without shifting the transmission to "park." this is the same defect described in nhtsa campaign no. 05v025000, although that campaign was for acura tl model years 1999-2000, and did not include model year 2003. i have recently experienced this problem where the car rolled back after i exited the vehicle requiring that i open the driver's door, jump into the car while in motion and depress the brake. i understand that there have been similar defects that have caused serious injuries and deaths. i reported this to acura today (case no. 05011338) but was told that my car was not included in the prior recall and no repairs would be covered by acura.
Complaint filed: 2019-02-21
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 nissan maxima. the contact exited a parking area to enter a high traffic location. while the contact was traveling straight at 45 mph, another vehicle driving at a high rate of speed crashed into the front passenger side of the contact's vehicle. none of the air bags deployed. a gray substance emitted inside the vehicle. the driver sustained minor whiplash. the front passenger experienced head trauma and internal injuries, which resulted in the fatality of her unborn child. a police report was not filed. the vehicle was sold to a salvage yard. melloy nissan (7707 lomas blvd ne, albuquerque, nm 87110, (505) 545-6420) was notified of the crash. the vehicle was extensively damaged. the manufacturer was notified of the failure and investigated the non-deployment, but indicated that there was no air bag failure. the failure mileage was not available. *dt *dt*jb *bf consumer stated due to the defective airbag consumer got into a car accident that led to the death of the consumer's unborn baby.*jb
Complaint filed: 2016-05-03
Components: SUSPENSION,STRUCTURE,UNKNOWN OR OTHER
i purchased my 2000 toyota tacoma in 2000. in 2008 i received a recall noticed from toyota in reference to a frame issue. i took the truck to toyota and the service tech advised me that the truck was fine. in april 2016, i noticed that my rear leaf spring was no longer connected to the frame because the frame has rotted. my local dealership could not help me and advised me to contact toyota. i made a claim with toyota and they advised me that i am past the 15 year warranty with the frame. i believe i should have received a new frame back in 2008 when the recall was active.
Complaint filed: 2018-01-18
Components: SERVICE BRAKES
sbc brake light came on car would not engage got it towed the repair cost $1600.00 to repair. i call mbz they said no help for me.
Complaint filed: 2015-02-11
Components: STRUCTURE
tl* the contact owned a 2002 load rite boat trailer. the contact stated that the main support rails were cracked. the trailer was taken to a welding shop where it was diagnosed that the trailer was destroyed. the manufacturer was notified of the failure. the failure mileage was 120,000.
Complaint filed: 2014-08-20
Components: ELECTRICAL SYSTEM
as i was driving on florence blvd my speedometer quit working and the oil gauge wasnt registering but the others were working ok. now all of them do not work except every once in awhile one or two of them might start working for awhile then they will stop working. with all the other complaints it seems to me that this is a manufacturer defect and chevrolet should be made to fix it at their expense. they let faulty products go thru qc now they need to fix the problem. thank you. *tr
Complaint filed: 2015-09-29
Components: STRUCTURE
tl* the contact owns a 2002 dodge neon. while servicing the vehicle, the contact discovered that the subframe was rusted and partially fractured. the manufacturer was not notified of the failure. the approximate failure mileage was 116,000.
Complaint filed: 2018-04-30
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 nissan sentra. the contact stated that the air bag warning indicator illuminated after the vehicle was serviced per nhtsa campaign number: 15v287000 (air bags). the contact stated that the vehicle was taken to nissan of queens (93-25 rockaway blvd, ozone park, ny 11417, 718-835-8300), but was not diagnosed or repaired due to the diagnostic fees. the manufacturer was not made aware of the failure. the failure mileage was 47,419.
Complaint filed: 2017-03-09
Components: ENGINE
tl* the contact owns a 2000 jeep cherokee. the contact stated that the engine stalled at a traffic light. the vehicle was not taken to a dealer for a diagnostic testing. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 146,000. updated 05/02/17*lj the consumer stated the vehicle was the vehicle was repaired, but the failure recurred. the computer, throttle position sensor, crankshaft position sensor, evap purge, fuel filter, and the cam shaft sensor were all replaced. updated 10/12/2017*js
Complaint filed: 2020-03-30
Components: AIR BAGS
on january 23,2020, coggin honda started sending me text messages saying i had and open recall schedule free repair now. i called the dealership and they scheduled me an appointment. on february 20,2020 i took my car to the dealership to get the recall repair. they sent me home in an uber and told me it would take about an hour and a half and said, they would call me when it was ready. about 3pm i called them and asked is my car ready yet and i was then informed this is a new recall and the parts wouldn't be in til around mid march. american honda sent me an important safety recall letter in march. in there letter they also said, if american honda or the dealership has failed or is unable to remedy the defect in my vehicle, without charge and within a reasonable period of time to contact you.
Complaint filed: 2017-05-19
Components: AIR BAGS
tl* the contact owns a 2001 honda accord. the contact stated that the air bag warning light illuminated. the contact also indicated that the manufacturer sent a recall notice, the dealer scheduled a repair and stated they completed the recall but the air bag warning light remained illuminated. the contact was uncertain if the dealer provided the repair and if the remedy from the manufacturer provided a solution. the manufacturer was notified of the failure and the contact was waiting to determine their solution to repair the vehicle. the failure mileage was not available.
Complaint filed: 2014-02-06
Components: STRUCTURE
the driver side door started making a popping noise whenever opening and closing. it creaks as if it is a 50 year old car all of a sudden. now when opening the door it swings open without control. i did some research and found out that this is a common issue with the toyota sienna 2004 and i even found a letter in my vehicle (that i had forgot receiving) informing me that this was an issue with this van and that toyota would fix it if we had a problem. it said if we did not have the problem to file it in our owners manual which i did. now we have the problem but toyota refuses to fix it since it is now outside the warranty window . this is corrupt to acknowledge an issue but not fix it immediately and now when the problem arises declare that it is too late. *tr
Complaint filed: 2022-07-19
Components: INTERIOR LIGHTING
the contact called on behalf of his wife who owns a 2000 mercedes-benz s430. the contact stated that while his wife was driving at an undisclosed, the instrument panel was inoperable. there were no warning lights illuminated. the vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. the vehicle was not repaired. the contact related the failure to the nhtsa campaign number: 06v028000 (interior lighting). the manufacturer was notified of the failure. the approximate failure mileage was 96,000.
Complaint filed: 2019-07-18
Components: STRUCTURE
took my toyota sienna 2004 in foe exhaust work and the technician alerted me that the car had excessive corrosion. the suspension/engine cradle was rusted out and had holes. advised the car was unsafe to drive. very upsetting as everything else is great with the vehicle and planned on driving it for many more miles. this is a very dangerous condition which could have resulted in injury or even death to my family or others. i have been driving around with my family in this vehicle thinking it was safe!
Complaint filed: 2015-07-21
Components: STRUCTURE
tl* the contact owns a 2003 dodge ram 1500. the contact stated that nhtsa campaign number: 14v770000 (air bags) and nhtsa campaign number: 15v312000 (air bags) exceeded a reasonable amount of time for repair. the contact initially brought the vehicle to the dealer on january 15, 2015. at that time, the dealer stated that the recall repair was performed; however, the recall did not begin until until february 3, 2015. upon review of the invoice, the document stated that the vehicle was inspected and that the recall repair would not be needed. several months later, the contact received a notice for nhtsa campaign number: 15v312000 (air bags). the manufacturer stated that the repair for nhtsa campaign number: 14v770000 (air bags) had already been repaired on february 12, 2015 and the parts for nhtsa campaign number: 15v312000 (air bags) were not available. the contact had not brought the vehicle back to the dealer after january 15, 2015. the vehicle was not repaired. the contact had not experienced an air bag failure. the contact also stated that the dashboard was cracked in several locations, including over the speedometer, the middle of the dashboard, and defroster grill. the failure mileage was approximately 70,000.
Complaint filed: 2015-04-30
Components: ELECTRICAL SYSTEM
car died when i was driving. all the dash lights went off. i let the car sit for a while and then was able to start it again. i drove a few more miles and the same thing happened again. i have done some research on this and it appears that the ignition switch has had a recall for this problem. i called honda and they said they don't have a recall for this year. *tr
Complaint filed: 2015-02-10
Components: ELECTRICAL SYSTEM
tl*the contact owns a 2002 mazda tribute. the contact stated that the driver side door master switch was faulty preventing the doors from being lock or unlock. the vehicle was taken to the dealer, where the vehicle repaired. however, the remedy failed to repair the problem since the quality of the product used to repair was poor. the manufacturer was made aware of the failure, who advised the contact that the problem was due to normal wear and tear. the vehicle was not repaired. the failure mileage was 103,000.
Complaint filed: 2015-12-14
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 dodge stratus coupe. the contact received notification of nhtsa campaign number: 15v338000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2015-02-19
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 chevrolet impala. while driving 35 mph, the key dislodged from the ignition without cause and the vehicle continued to operate. the failure recurred three times. the vehicle was taken to an independent mechanic, but there was no known diagnosis. the contact received a notice for nhtsa campaign number: 14v400000 (electrical system) and the keys were replaced. the contact stated that the replacement keys were difficult to operate. the vehicle was returned to the dealer, but the contact was not able to provide the details of the diagnosis. the manufacturer was notified of the failure. the approximate failure mileage was 20,000. the vin was not available.
Complaint filed: 2017-11-18
Components: STRUCTURE
the frame is rusted through in large, weight-bearing areas. some of the holes are 3 inches or more in diameter. i have been told it is dangerous to drive. toyota had a rust proofing recall around 2012. they sprayed some tar-like material on it which did no good. i am the original owner and have taken good care of the vehicle. this frame is every bit as bad as all the sequoia frames toyota recalled and replaced from model year 2005 on. i deserve the same treatment as the later owners with their rusted frames. less important but annoying is the rust on the body over the left read wheelwell which is glaringly obvious when a passenger opens that door. you can see right through that part of the body. it happened within a few years of purchase.
Complaint filed: 2014-11-04
Components: STRUCTURE
tl* the contact owns a 2003 toyota 4runner. the contact stated that while having maintenance performed on the vehicle, the technician found that there was a hole on the subframe near the rear passenger side wheel. the technician added that the frame had corroded from the inside out and stated that the failure was caused by a manufacturing defect. as a result, the frame needed to be replaced. the vehicle had not been repaired. the manufacturer was notified of the failure and offered to assist with the replacement of the frame. the approximate failure mileage was 110,380.
Complaint filed: 2022-10-17
Components: SERVICE BRAKES
hydroboost valve pump shows a recall.,and it's not working properly
Complaint filed: 2015-11-27
Components: SUSPENSION,STRUCTURE
the rear passenger wheel well has excessive corrosion through the frame of my vehicle. the corrosion has split my frame in half and left wholes surrounding the split. my shock tower is exposed and corroded making it unsafe to drive. the rear driver side is splitting in the same exact place.this is a serious safety hazard and obvious defect. driving straight down a dirt road at 35 mph (approx.) a loud snap and dust rolling thing through the rear speaker mounted on the wheel well. i then pulled over and inspected the car and found that it was all rusted out.
Complaint filed: 2014-12-10
Components: ELECTRICAL SYSTEM
back in 2007 i noticed i was able to remove the key from the ignition when not in park. i talked to the honda dealer to which i took my car at the time and was advised it was likely an ignition switch issue, would be expensive to repair and was not covered under any warranty. since the issue was infrequent and could be solved by ensuring the car was in park before removing the key, i was told it did not have to be fixed. the issue has happened more frequently over the years. i can now easily slide the key out while the car is in gear and running. i brought my car to the dealer, was advised honda had a recall for this issue for my make, model and year but my specific vin was not included. the nhtsa database identifies this issue as nhtsa campaign id number: 05v025000. i called and spoke to honda corporate customer service and was advise the issue was my responsibility since my vin number is not associated with the recall. i am upset and extremely disappointed honda will not take any responsibility for this issue despite the fact that i have been experiencing the exact issue described in the recall for years and my make, model and year vehicle is included in the recall. i do not understand and find it very suspect that my specific vin number is not included. internet research shows a large number of honda owners are experiencing the same issue and their vins are also suspiciously also not included in the recall. this is a safety issue and i believe honda should be forced to add any vehicle experiencing this issue to the recall and replace the defective parts at no cost to the vehicle owners. *tr
Complaint filed: 2021-03-15
Components: UNKNOWN OR OTHER
the rear axle or metal brackets on my vehicle snapped while i braked for another vehicle approaching. i had the metal on my axle welded to fix the problem temporarily that is because it is currently broke again. i believe there is a recall for this specific problem.
Complaint filed: 2014-10-20
Components: AIR BAGS
tl* the contact owns a 2002 honda odyssey. the contact stated that while driving 20 mph, the air bags failed to deploy after a vehicle crashed into the driver side of contact's vehicle. the driver sustained injuries to shoulders, back and neck. a child passenger sustained injuries to the stomach due to seat belt. the driver and child passenger did not seek medical attention. a police report was filed. the vehicle was destroyed. the manufacturer was not notified of the failure. the approximate failure mileage was 150,000.
Complaint filed: 2023-04-15
Components: STRUCTURE
my jeep's frame is rusted. there are holes and cracks in the frame from the rust. the jeep will not pass my states safety inspection because of the rust. parts of the suspension that are attached to the frame are about to fall off.
Complaint filed: 2017-04-22
Components: ELECTRICAL SYSTEM
on three separate occasions in the past two months, my vehicle has turned off while driving. the steering wheel locked up and the car turned off. on all three occasions i was coming either to a stop sign or traffic light with my foot on the brake, about to make a right turn. thankfully, i was not yet in the intersection when this happened. i believe the issue is related to the ignition switch recall issued by gm. some time in 2015 i did make an appointment with northstar chevrolet in clifton park, ny to have the issue resolved, assuming that they were actually going to repair the ignition. i notified them that i did have issues with turning the key when trying to turn the car on. they said it was not related, that it was an old car and the ignition had worn a certain way - that's why the key didn't always turn easily. they said the recall repair was to make the hole in the key smaller so that i couldn't have heavy items attached to my key. they looked at what i did have on my key chain and said the weight should be fine, it was mainly for people that had dozens of keys or very heavy items on the key ring. i left without any changes to my key. now, in march and april 2017 i've had more serious issues with my car turning off. i also have problems with turning my car on if the key is not pushed up in the ignition before being turned. this is the case even without anything else attached to the key when trying to turn the car on. i am fearful of driving my car without having this properly repaired, yet the dealership insists that they are only permitted to perform the specified repair to the key itself, but will not be able to make any repairs to the car itself under the recall, even though it's the ignition switch on the car that is not making proper contact to turn the car on. i need my faulty ignition switch replaced before i have an accident.
Complaint filed: 2014-10-01
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet malibu. the contact stated that it took several attempts to start the vehicle. the vehicle was taken to an independent mechanic who stated that the ignition switch housing assembly needed to be replaced. the manufacturer was notified. the approximate failure mileage was 45,000. updated 11/24/14*lj the consumer stated the vehicle was repaired at the owner's expense. the consumer would like to be reimbursed the cost of the repairs due to being made aware of a recall for the failure. updated 05/6/2015 *js
Complaint filed: 2014-12-24
Components: STRUCTURE
approx. a week prior heard a noise like something was loose and beating underneath the car only at times. took it to local garage and put it on rack and the mechanic had me to come look for myself. my heart dropped. the frame is shot. it's eat up. he asked me if there was a recall on this car? and as far as i know there isn't, but for sure, should be. this is very dangerous. one big bump and the whole thing is gone. you can touch it and the metal flakes off. this car runs so good and still is a good looking car. has always been in a garage never left out in the weather. the mechanic told me they don't make cars like they used too. my answer was maybe so, but this is what gets people killed, i am a person that when something i know is not right or hear a noise i know that shouldn't be that way!! i get it checked out. now some people don't that's why there's so many people killed on the roads due to defects on cars they paid thousands of dollars for. i need help!! what do i do now? i'm afraid to drive it to mailbox and back. *tr
Complaint filed: 2017-10-20
Components: STRUCTURE
purchased my 2003 toyota tundra in may 2016, shortly after i purchased it i noticed that the frame was rotting in the front on both sides, i contacted the dealer i bought it from crazy jims in milwaukee which was absolutely no help. he applied a undercoat but didn't do a very good job as it has already worn off. i then contacted toyota thinking they would do something they opened a claim number which resulted in absolutely nothing being done. i am appalled that toyota will not stand behind their product, i know that the truck is not new but toyota is known for the quality and durability of their vehicles. i have spoken to several mechanics and many of my friends and family and they cannot believe that the toyota manufacturer would allow a unsafe vehicle to be driven on the roads and highways. i drive myself and my children in this vehicle and i feel this should be covered by the dealer it is unsafe to drive but unfortunately i have no other vehicle to drive in and no funds to purchase a new one as i am still paying the loan on this one. please help me.
Complaint filed: 2019-11-18
Components: SUSPENSION
front lower ball joints are damaged. causing a lot of noise and is safety hazard while driving. jeep dealer stated the ball joints were replaced back in 2007, 14 years ago.
Complaint filed: 2014-02-27
Components: SERVICE BRAKES
tl* the contact owns a 2004 cadillac escalade. the contact stated that while driving 45 mph, he attempted to engage the brakes but the brake pedal abnormally sank into the floorboard. the contact mentioned that the brake warning lamp illuminated and he had to engage the emergency brake in order to stop the vehicle. also, the contact mentioned that after inspecting the vehicle he noticed that brake fluid was leaking from under the engine compartment. the vehicle was taken to the dealer. the technician diagnosed that due to corrosion, the brake line was fracture and all of the brake lines needed to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 49,315.
Complaint filed: 2017-02-01
Components: SERVICE BRAKES
left rear emergency brake hardware malfunctioned while backing the vehicle rearward in the driveway. the emergency brake was off at the time incident occurred. had emergency brakes repaired on january 26, 2017.
Complaint filed: 2023-09-03
Components: STRUCTURE
heavy rust on frame as well as rusting out under support. causing the bed of the truck to rub on the cab. causing the frame to start to bend, i use his vehicle. to transport my special needs child. i’m wondering why, my vehicle? isn’t covered under the recall ???
Complaint filed: 2014-10-04
Components: POWER TRAIN
shifting gears was accompanied by clunking in rear differential. this occurred when shifting or when letting off the accelerator. in march of 2014 a whining also accompanied driving at speeds of 50 - 70 mph. my cadillac dealer replaced the differential with a new one under a private warranty program. within 2 weeks the differential was again making the same noises. dealer said that cadillac would not do anything about the problem. note: servicing mechanic noted after changing the differential fluid, that the fluid taken from the newly installed differential was burnt black. *tr
Complaint filed: 2015-01-28
Components: ELECTRICAL SYSTEM
tl*the contact owns a 2001 chevrolet malibu. the contact stated that while driving at various speeds, the vehicle stalled as the abs warning light illuminated. the vehicle was towed to an independent mechanic where it was diagnosed that the starter needed to be replaced. the vehicle was repaired however, the failure recurred. the manufacturer was not notified of the failure. the failure mileage was 106,000.
Complaint filed: 2014-12-01
Components: ELECTRICAL SYSTEM
1999 chevrolet malibu. consumer stated keys were stuck in ignition. it cost $300 the first time, and $150 the second time. *ss the consumer stated she received a recall letter, after calling gm because she saw the recall announcement on t.v. *jb
Complaint filed: 2015-08-31
Components: SERVICE BRAKES
tl* the contact owns a 2002 dodge durango. while driving at any speed, the brake pedal was depressed and the vehicle vibrated. the contact mentioned that the vehicle was difficult to stop. the failure recurred. the contact stated that the front brake rotors and brakes were replaced; however, the failure recurred. it was unknown where the vehicle was repaired. the manufacturer was notified of the failure. the approximate failure mileage was 210,000.
Complaint filed: 2017-07-10
Components: SERVICE BRAKES
tl* the contact owns a 2001 mercedes-benz ml55amg. while driving 45 mph, the front passenger side brake independently locked without warning and the vehicle went sideways. the dealer and manufacturer were not notified. the vehicle was not diagnosed or repaired. the failure mileage was 135,000.
Complaint filed: 2014-12-26
Components: SERVICE BRAKES
on 24th of dec 2014 while driving on a four lane hwy at about 8pm my brakes got really hard then i saw my brakes light came on it was not a good feeling thanks god the street light was green cause if it was red we would be having a dir convo right now, anyway i pulled in a parking lot at maybe 15 to 20 mph then i put it in park pull up the hand brakes and turn off the car, i stayed there for about an hour and half then i tried the car again it came on like nothing happen.am telling u i don't wish this on anyone.when i first got the car in 2007 it shut down on me i said i maybe did something i still can't figure it out but it never shut down again. *tr
Complaint filed: 2016-01-30
Components: AIR BAGS
takata recall i was traveling home on a local city street. i was coming to an intersection with cars stopped at the traffic light. i had to have been going no more than 35 mph at the most when the "side" airbags deployed. the drivers and dash airbags did not deploy. only the four side airbags deploy. the road was smooth and not bumpy. i did not hit the brakes hard. i did not hit anything nor did anything hit me. i do not know what caused them to deploy. no accident happened because of the deployment because i was not traveling at a speed that would cause an accident. i have made calls to ford and my vin number is not one listed for the recall at this time.
Complaint filed: 2016-01-03
Components: STRUCTURE
frame is rusted through on right side from middle of the frame to just over the rear axel. there are large holes and rusted slots that are over 10 inches long damage starts before the rear suspenshion support and continues to the other side and the side where the rust has caused holes and long slots the whole frame can be squeezed easily with your hand.
Complaint filed: 2017-07-14
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 mercedes-benz ml320. on several occasions, while driving, the vehicle stopped without warning. the contact was able to restart the vehicle, but the failure recurred. the contact stated that all of the warning indicators on the instrument panel illuminated, and the air conditioning unit and heat became inoperable. the contact's brother inspected the vehicle and stated that the failure was electrical related. the dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 210.
Complaint filed: 2015-07-27
Components: ELECTRICAL SYSTEM
at top of a hill i stopped completely and shifted to low gear, the wires in gear shift knob sparked loudly and began burning. stopped car immediately, opened hood and disconnected battery. overdrive indicator light harness is a shoddy design. wire insulation wears through while rubbing with gear shifter selection. there is no armoring or other covering for the thin flimsy harness wires.
Complaint filed: 2014-02-19
Components: AIR BAGS
tl* the contact owns a 2004 jeep grand cherokee. the contact stated that nhtsa campaign number: 12v527000 (air bags) had exceeded a reasonable time for repair. the contact received the recall letter one year ago. the dealer and the manufacturer advised the contact that the part was not available for repair. updated 2/27/14*cn updated 3/10/2014 *js
Complaint filed: 2016-01-19
Components: ENGINE,FUEL/PROPULSION SYSTEM
tl* the contact owns a 2004 ford freestar. while driving approximately 70 mph and suddenly on an elevation, the vehicle shook, decelerated, and lost power without warning. the contact pulled into an independent mechanic's shop where the technician changed the fuel filter. the failure recurred a few days later. the check engine light illuminated. the vehicle was taken to another independent mechanic who did not diagnose the failure. the manufacturer was made aware of the failure and stated that there was no recall. the vin was unknown. the vehicle was not repaired. the failure mileage was 87,000.
Complaint filed: 2016-02-28
Components: AIR BAGS
complaint against "infiniti of beverly hills". i took my vehicle in to get the necessary recall for my passenger airbag. "passenger airbag light flashes on dash." perform recall p0339 g35 sab connector itb10-034. according to infiniti they want me to first pay to fix my passenger seat as my passenger seat switch is broken and will not move back and forth. this will cost me $300.79 to fix the passenger seat switch for the part. the dealership should honor the recall without me having to fix another part of the car. i'm not in a position to spend another 300 + labor charges to repair the seat as times are rough with work and finances.
Complaint filed: 2015-05-28
Components: SERVICE BRAKES
wife was driving with son in car went to hit the brakes doing about 40 mph and brake pedal went to the floor. luckily she had room to swerve out of the way of the stopped car while continuing to pump brakes coming to a stop in the middle of a busy intersection. thank god no harm was done to her or my child. 2 brake lines has been ruptured on the driver side of vehicle and was spewing brake fluid everywhere. all of the lines connected to the abs pump were severely corroded and all have to be replaced.
Complaint filed: 2014-06-10
Components: SERVICE BRAKES
tl* the contact owns a 2003 chevrolet silverado 1500. the contact stated while attempting to stop, the brake pedal sank to the floorboard and the brakes failed to engage. the vehicle was taken to a dealer. the technician diagnosed that the brake and fuel lines were severely rusted and needed to be replaced. the vehicle was repaired. the manufacturer was not made aware of the failure. the failure mileage and current mileage was 78,000. updated 10/07/14*lj the consumer stated the manufacturer was notified on 6/23/2014. updated 3/16/15 *js
Complaint filed: 2014-09-25
Components: SERVICE BRAKES
brakes failed due to rusting brake lines. *tr
Complaint filed: 2015-07-07
Components: AIR BAGS
the srs light on my instrument panel recently activated which i figured was a result of the recent air bag recall and would be rectified when the dealer replaced the air bag parts as part of the recall. unfortunately, after having both passenger and driver air bag recall work completed on 6/30/15, the srs light remains lit. cost of repair was estimated by dealer at $850 and apparently not covered by honda as part of the recall(!) even though i was told the srs system controls both the air bag and seat belt tensioning systems. not sure how these units would wear out other than by internal failure since the air bags fortunately haven't ever been deployed- sure seems like it should be a no brainer recall item given the potential life safety danger the failure of this system poses.
Complaint filed: 2015-08-08
Components: ELECTRICAL SYSTEM,STRUCTURE
anytime it rains water leaks in behind the dashboard on the passenger side, leaking water through the electrical wiring and into the floorboard of the truck there are lots of wires and a blower motor in this area where fire could cause any number of unsafe conditions. the cause has been narrowed down to one or both of two things. the first is a crack that originates in the seam behind the dash board of these vehicles due to production error. the second is rotting grommet plugs under the windshield wiper cowl. the first being much more severe as it could also cause structural integrity.
Complaint filed: 2017-10-21
Components: AIR BAGS
takata recall; airbag light is on.
Complaint filed: 2016-03-31
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 chevrolet malibu. the contact stated that the vehicle failed to start. the vehicle was not diagnosed or repaired. the vin was not available. the approximate failure mileage was 252,000. the vin was not available.
Complaint filed: 2016-01-19
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v312000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the vin was unknown. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2015-05-04
Components: SERVICE BRAKES
pulled into a parking space at a store brake pedal went right to the floor,hit building. brake lines blew out related to poor quality brake lines from manufacturer. *tr
Complaint filed: 2015-10-26
Components: FUEL/PROPULSION SYSTEM
tl* the contact owns a 2003 chevrolet corvette. while the vehicle was parked, there was a strong fuel odor present. the failure recurred numerous times. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 106,996.
Complaint filed: 2014-09-08
Components: AIR BAGS
tl* the contact owns a 2001 honda civic. the contact received a recall notification for nhtsa campaign number: 14v351000 (air bags). the recall repair was performed, but the air bag sensor illuminated weeks later. the dealer would not repair the vehicle again since the recall repair was already performed. the contact was waiting for an authorized dealer to get approval from the manufacturer to diagnosis and repair the vehicle. the vehicle was not repaired and the manufacturer was notified. the approximate failure mileage was 106,000.
Complaint filed: 2014-04-16
Components: STRUCTURE
in reviewing your website for recalls on the toyota tacoma, it appears that there is one missing that came before the recall for the spare tires. the one i speak of is the recall on the vehicle for frame perforations of which my vechicle now has and has deemed unsafe for driving. i believe this recall should be enforced by toyota as myself and numerous others have vehicles that cause safety hazards for not only ourselves but injuries to others. these vehicles are still on the road, as others like my self were not aware of the dangerous situatin toyota has placed us in because they are doing nothing to rectify the situation, i'd like to take m vehicle in for the tire recall however i will not risk my life in order to get this repair done. as an agency to is established to protect consumers from hazards, i and many others (visit facebook page toyota tacoma frame defects) feel that your agency should step-up and do something about this. *tt
Complaint filed: 2015-07-25
Components: SERVICE BRAKES
hard brake lines have completely corroded and brake fluid flows profusely from the corroded lines. brake pedal goes to floor and vehicle is unable to stop. had to put into neutral and use parking brake to avoid an accident. gmc service department is unaware of any service bulletins or kits to replace defective and corroded brake lines on these truck and suvs.
Complaint filed: 2015-06-23
Components: AIR BAGS
tl* the contact owns a 2004 pontiac vibe. the contact received notification of nhtsa campaign number: 15v043000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the vin was unavailable. the contact had not experienced a failure.
Complaint filed: 2014-11-16
Components: SERVICE BRAKES
brakes were weak, almost to floor so the car was towed home. while slowly backing the car into driveway the brakes failed completely. stepped on emergency brake and intermediate cable broke. the e-brake cable failed because of rust and the brake lines to the ebcm where they go over frame all failed. the only part on this car that has rusted beyond anything normal are the brake lines. unbelievably rusted! when the brakes (e-brake and both lines) all failed the car rolled out of controlled into a tree. the rear hatch glass shattered and i had a sore neck for 5-days. this is apparently a common problem to this car where salt is used. the brakes started to go weak (1-line must have failed) as my wife approached a toll booth, only luck prevented a catastrophic event from happening. i can't believe we were not notified or the car was not recalled! gm and the nhtsa shame on you. you knew of a safety problem and have done nothing. gm stating that you will still have brakes if the line fails is a weak argument, you have to press much harder after the first line goes and the other line is ready to fail. guess what happens, no brakes. please have a gm executive drive one of these death traps and hit the brakes hard. the last thing that should rust are the brake lines. a little common sense goes a long way. *tr
Complaint filed: 2016-09-14
Components: STRUCTURE
https://services.neframework.com/imageretrieval.aspx?id=974f272d-0461-4ff2-97a8-b175c14ec539 that describes how the crash happened. airbags did not deploy. i suffered broken left elbow, fracture in my skull,ribs and shoulder. also severe brain trauma. i have a lot of pictures, but it will only let me attach one. there is frontal damage from a smaller tree, but the majority is on the drivers side(my side) from slamming into a large tree.
Complaint filed: 2019-04-26
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
tl* the contact owns a 1987 (na) buick electra park avenue. the contact stated that the vehicle failed to start and fuel was leaking underneath the vehicle. the vehicle was taken to an independent mechanic and the starter was replaced. the vehicle was not taken to a dealer for diagnostic testing. the manufacturer was not notified of the failure. the failure mileage was 123,645.
Complaint filed: 2014-09-04
Components: ELECTRICAL SYSTEM
1999 chevrolet malibu. consumer writes in regards to engine problems. *smd the consumer had difficulty starting the vehicle, as the theft device came on and blinked up to 30 minutes before the blinking ended and allowed him to start the vehicle. the dealer informed the consumer, it was a factory problem and they had no idea, how to fix it. *jb updated 10/01/14
Complaint filed: 2018-02-16
Components: AIR BAGS
i called joe cooper ford in shawnee ok late january and they did not have any parts. i called joe cooper again about 6 different times time today and kept getting put on hold and no one ever picked up and the last time the parts guy that finally answered said he had a couple of parts left and then finally got placed on hold again, then the lady that was going to schedule the appt and took my infomation on the truck and then said they no longer have any parts for my recall and to call late in march to see if they have any in stock. just worried that i am going to miss out on this recall if they keep running out of parts by the time i call them back to get this fixed.
Complaint filed: 2014-03-18
Components: ELECTRICAL SYSTEM,AIR BAGS
i believe my car should be in the gm recall. when staring the car at times there is a delay with dash board lights coming on. also windows not working ,radio, and sensor lights. i was told by tech it may be an ignition problem but when it was on the computer said something different. my airbag light keep coming on then he said it was an electrical problem in which he would need to break my steering column that i would have to pay for. the car only has 152000 miles. *tr
Complaint filed: 2016-03-15
Components: ELECTRICAL SYSTEM,AIR BAGS
tl* the contact owns a 2000 chevrolet impala. when the ignition was turned to the on position, the passenger side air bag warning indicator illuminated continuously. the failure recurred. the vehicle was not diagnosed nor repaired. the manufacturer was not made aware of the failure. the vin was included in nhtsa campaign number: 14v400000 (electrical system). the failure mileage was approximately 157,000.
Complaint filed: 2016-03-03
Components: SERVICE BRAKES
tl* the contact owns a 1998 chevrolet tahoe. the contact stated that while driving at approximately 10 mph, the brake pedal was engaged but the vehicle hesitated to respond without warning. the contact was able to avoid an accident. the vehicle was taken to an independent mechanic where it was diagnosed that the abs brake system failed and the front driver and the passenger side hub bearing assembly needed to be replaced. the vehicle was not repaired. the contact mentioned that the failure recurred several times. the manufacturer was not notified of the failure. the failure mileage was 170,000.
Complaint filed: 2020-03-02
Components: ELECTRICAL SYSTEM
i was driving down the interstate and engine suddenly cut off and i had to push it to the side of the road, i could have been rear-ended easily. there was no power and engine would not turn over, only electronics would light up and engine fan would run at a high rate of speed.i do not understand why chrysler/mercedes would not have a recall on this yet. apparently it is the rcm module that has bad solder points so i have heard. very dangerous that this is happening to a vehicle with under 100k miles. it has happened before and left me stranded a couple times, and this time it would not start at all so i had to get a tow truck to tow it 27 miles home. if this happened to a new driver or elderly person this could have been very dangerous. i can't even imagine what would have happened if this happened while i was on a road trip or driving through atlanta or something.
Complaint filed: 2014-04-09
Components: SERVICE BRAKES
returning from fishing trip and applied brakes when coming up to a red light, brake pedal went almost to floor. continue to drive it home (35miles) and little to no brakes upon turning in our driveway. upon inspection, the brake line appears to be rusted and is leaking fluid. *tr
Complaint filed: 2017-04-25
Components: ELECTRICAL SYSTEM
for several years, the check engine light has been coming on and we have been told it was the gas cap. our mechanic has tried many solutions to repair this and hundreds of dollars later, we are now being told it is a common problem to this vehicle - the evaporation vapor canister. upon further research, this piece was part of a lawsuit against toyota that toyota lost. we can not afford to pay over $400 for a part so that it passes inspection. especially when toyota knew this part was a problem. toyota should be responsible for the repair of this part.
Complaint filed: 2016-05-03
Components: STEERING,SUSPENSION,ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet silverado 1500. while driving at approximately 45 mph, the steering wheel pulled to the left and right and the vehicle swerved after driving over a bump. the dealer diagnosed that the vehicle and the two control arms were replaced. the approximate failure mileage was 85,000. updated 12/23/16*lj the consumer stated the wiring harness for heater number 4 setting blew out. there was an electrical odor. updated 01/04/17.*jb
Complaint filed: 2015-03-18
Components: ELECTRICAL SYSTEM
the instrument panel gauges fail as well as the speedometer. *tr
Complaint filed: 2015-07-09
Components: ELECTRICAL SYSTEM
the security light comes on and flashes and the car will not start. you must wait 10 minutes before it will start.