vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2014-06-26
Components: SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM
defect investigation ea13002 has 1 related recall nhtsa campaign id number: 13v092000 my car was not experiencing any problems at the time of this recall but i did take it in to have the service completed in june 2013. a couple of months ago my car started acting exactly as described in the complaint. while driving anywhere from 45-50 mph, the brakes will engage on their own, jerking the car to the side and the vsa warning light as well as the sh-awd drive light will come on in the car. this happens on a consistent basis, at least every 3 days, sometimes every day. apparently the problem still exists because the recall fix has not prevented this from continuing to happen. i took my car in to the local acura dealership for diagnosis and was told the yaw rate sensor is giving poor information to the ecu and stability control system and i am supposed to pay $1050.00 to have a new yaw rate sensor installed. i do not understand why i would be responsible for paying for this when it is a defect and can cause injury to me or other passengers on the road. *tr
Complaint filed: 2019-07-17
Components: STRUCTURE
tl* the contact owns a 2004 infiniti fx35. the contact stated that the dashboard bubbled and peeled. there were no warning indicators illuminated. the vehicle was not diagnosed or repaired. the manufacturer and dealer were not contacted. the failure mileage was 179,535.
Complaint filed: 2014-06-06
Components: AIR BAGS
tl* the contact owns a 2004 chevrolet aveo. the contact stated that the air bag warning light illuminated. the vehicle was taken to an authorized dealer who diagnosed that the floor mat sensor and clock spring needed to be repaired. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 72,950.
Complaint filed: 2015-12-01
Components: SERVICE BRAKES
i backed my car out of the driveway and proceeded approximately 100 yards toward the entrance to my subdivision. i applied brakes to stop. the brake pedal pulsed as if abs was active and went nearly to the floor. the road was dry yet the abs acted as if i were on ice. i pumped the brakes multiple times. each time the pedal went to the floor with abs pulsing. i was able to pull to the side of the road and stop before entering the intersection. a warning light was illuminated - i don't remember if it was brake or abs. i placed the vehicle in park and turned it off. upon restart there were no warning lights and the brakes functioned normally. i parked the vehicle pending diagnosis. there are numerous issues documented online pointing to the delta stroke sensor. it seems that a problem with this sensor compromises the function of the entire brake system.
Complaint filed: 2015-10-29
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 3500. the contact received notification of nhtsa campaign number: 15v312000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2015-06-25
Components: SERVICE BRAKES
the brake line from the front to rear rusted and ruptured resulting in virtually no braking. upon further inspection the brake lines are all badly rusted and in need of replacement. very unfortunate gm chose to use such an inferior material for such an important component. very dangerous situation gm should be making owners aware of.
Complaint filed: 2015-04-14
Components: AIR BAGS
tl* the contact owns a 2002 honda cr-v. the contact received notification of nhtsa campaign number: 14v351000 (air bags); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2015-08-18
Components: AIR BAGS
tl* the contact owns a 2004 toyota matrix. the contact stated that the air bag warning light illuminated continuously. the contact received notification of nhtsa campaign number: 15v285000 (air bags); however, the parts were unavailable to perform the repair. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. the manufacturer was not notified of the failure. the approximate failure mileage was 161,000.
Complaint filed: 2016-11-16
Components: STRUCTURE
2004 toyota sienna. consumer writes in regards to replacement parts not available to repair cracked/sticky/melting dashboard recall. *smd
Complaint filed: 2014-02-09
Components: STRUCTURE
upon trying to sell my 2000 toyota 4runner to a prospective buyer who was an employee of greentree toyota, in ct, he pointed out that the frame on the passenger side forward of the rear axle was rusted through on the inside for about 18 inches. it is unsafe to drive. when i had it serviced at toyota in september 2013, no one told me about this severe safety issue. i have been at risk since then while driving the vehicle. upon searching the internet, i see that this is a common problem with this make and model, yet toyota refuses to issue a recall. they issued a recall on tacoma frames which uses the same frame as the 4runner. *tr
Complaint filed: 2018-08-03
Components: SERVICE BRAKES
brake pedal fades to floor replaced abs same problem. noticed a lot of f150 having brake problems. ford should step up say we have a problem. fordman but getting pissed off. may try toyota.
Complaint filed: 2017-12-26
Components: STRUCTURE
the full size spare tire that is mounted under the rear of vehicle fell off into traffic while making a slow turn, on a flat, smooth concrete city street at 4 mph.the tiny cable that holds the wheel rusted completely through. this is a deadly hazard! someone will get killed by this flaw eventually
Complaint filed: 2016-09-09
Components: AIR BAGS
air bag light on dashboard is lite, for no reason! the car has less than 48k miles , never been in an accident nor hit anything . i am afraid to drive the vehicle nor have anyone in the car with me because , it's without an airbag there is no protection
Complaint filed: 2017-12-05
Components: ELECTRICAL SYSTEM
i have owned this car for 10 years now with no wiring problems. recently the car has intermittent electrical problems due to the insulation on the wiring. the wiring to the mass air flow sensors the insulation is completely gone on the wiring causing the car to accelerate by itself or stop running completely, this is a serious problem. there are two mass air flow sensors on the car each harness cost approximately $1500. the upper wiring harness for the timing and fuel injectors cost $900.00 this is due to mercedes installing bio degradable insulation on their wiring for this year, the insulation gets hot and just falls off the wiring. also the wires for the fuel injectors are cracked every inch along the wiring as well as the wiring to the timing. i can't drive the car now because of the wiring issues, can't get the car over 30 miles an hour and i'm afraid of the possibility of a fire. mercedes has built millions of other models with the same condition in the mid90s and i can't believe that they have not had a recall.
Complaint filed: 2017-01-17
Components: ELECTRICAL SYSTEM,ENGINE
tl* the contact owned a 2002 ford escape. after the vehicle was parked, the driver smelled a burning odor. the contact noticed black smoke coming from the engine compartment and the vehicle exploded. the fire department extinguished the flames. the fire department assessed that the wiring harness was defective and caused the fire. the contact stated that the fire damaged the garage and the sidewalk concrete. the manufacturer was not notified of the failure. the contact referenced nhtsa campaign number: 07v156000 (service brakes, hydraulic) as a possible reason for the failure; however, the vin was not provided there were no injuries and a police report was not filed. the failure mileage was approximately 150,000. the vin was not provided. updated 04/12/17lj *cn
Complaint filed: 2014-03-06
Components: VEHICLE SPEED CONTROL
i was driving on i75, the accelerator got stuck and car started racing. i put the car in neutral and stopped the car with a lot of effort on the brakes, by which time the engine rpm is 4000. after i turned off, i pulled the throttle out with hands and it seems to working fine for a bit. but when i started car and drove again the same thing happened right away. i parked the car and will be taking it to the shop very soon. *tr
Complaint filed: 2014-05-23
Components: STRUCTURE
tl-the contact owns a 1997 toyota 4runner. the contact stated as he replaced the front tie rod he noticed the rear subframe area and the rear lower control arm were severely corroded. the vehicle was not repaired. the manufacturer was made notified of the failure. the failure and current mileage were 144,216. rk
Complaint filed: 2016-09-06
Components: SERVICE BRAKES
i was putting truck in reverse when brake pedal went to floor, had to put on parking brake to stop. the check brake system came on. brake line busted. has lines looked at and they found all the lines were rusted. had repairs done for 410.68. the truck was on steep driveway.
Complaint filed: 2017-11-30
Components: ENGINE AND ENGINE COOLING
tl* the contact owns a 2003 gmc sierra 1500. when the vehicle was started, exhaust fumes entered the vehicle. there were no warning indicators illuminated. the vehicle was taken to john paul's buick gmc (3615 s 108th st, greenfield, wi 53228 (414) 482-6246) where it was diagnosed that there was a fractured exhaust manifold gasket. the vehicle was not repaired. the manufacturer stated that they could not assist the contact because there was no recall issued for the vehicle. the failure mileage was 80,000. .*bf consumer stated wife smelled exhaust fumes, consumer cannot smell and was getting headaches after driving. problem is from the exhaust fumes. updated 8/15/18*jb
Complaint filed: 2014-06-19
Components: STEERING,POWER TRAIN
shut car off and when i attempted to restart key would not turn. steering wheel was not locked and it would not shift into gear. an hour later returned to have it towed and tried the key and vehicle started. *tr
Complaint filed: 2015-04-08
Components: STRUCTURE
premature rusting of the chassis frame. may have to repair or replace frame sections or possibly the entire frame due to premature corroding of the frame. apparently a very common problem with wrangler owners. *tr
Complaint filed: 2021-04-23
Components: AIR BAGS
i keep getting recall letters. so i call the number and the person claimed i could make an appointment and it could be done in 1 or 2 hours. that is what the letters claim. i make an appointment but when i show up at toyota the have no appointment for me. but he claims it will take a "couple hours". okay i will wait. so he signs me up and says be back at 2 pm. so now its gone from 1 hour min to 4 hrs min. my car sitd ina parking lot for 1 hour and i have an "appointment". those [xxx] claim they want to fix my car but thrn they want to jerk me around. i scheduled my day for 2 hours. if its gonna take 4 hrs dont say 1 or 2. this day costs me alot of money taking off for this [xxx]. anyway i made a good faith effort but if youre gonna lie to me jerk me around and screw up my schedule then they are trying to discourage people from going thru the incredible hassle to fix the vehicle. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Complaint filed: 2016-12-04
Components: FUEL/PROPULSION SYSTEM
it is nearly impossible to pump gas into the van. the pump keeps shutting off no matter how slow i pump or how far i put the nozzle into the tank.
Complaint filed: 2014-01-27
Components: STRUCTURE
tl* the contact owns a 2004 toyota sienna. the contact stated that the driver's side door would not open. the contact stated that the problem was due to a defective door check on the driver's side door. the contact stated the defect was repaired at the dealer but the problem recurred. the manufacturer was not notified. the failure mileage was 65,000.
Complaint filed: 2014-12-20
Components: SERVICE BRAKES
i replaced the rear brakes on my 1995 ford f250. i put on new duralast brake shoes (part 358) from autozone. afterwards, the emergency/parking brake failed. i took everything apart and took a while before i found the problem. at the top of the brake shoes there is a half circle where the front and back shoe meets and that is where the emergency/parking brake cam pushes the shoes apart. the oem shoes have a tall shoulder at the very tip top where the cam pushes against the rear shoe, the duralast shoe has a shorter shoulder and allowed the cam to slip over the top of the rear shoe causing the unexpected emergency/parking brake failure. *dt
Complaint filed: 2017-08-27
Components: STRUCTURE
only 114,000 miles, frame rusted through. unsafe.
Complaint filed: 2016-08-22
Components: SERVICE BRAKES
brake lines leaking from corrosion leading to no braking
Complaint filed: 2015-04-06
Components: SERVICE BRAKES
driving and light comes on and been on. went to mechanic and said the abs control needs replaced. *tr
Complaint filed: 2019-09-10
Components: SUSPENSION,STRUCTURE,WHEELS
bought truck new in 8/2001. brought truck to dealer when it was recalled for rust in 2012 and was told rust wasn't bad enough to do anything. brought truck back to dealer multiple times after 2012 (last in 11/18) and was told everything was fine on each occasion. in 8/2019 i heard a squeak from undercarriage and when i looked, the spare tire crossmember was hanging down and the right side upper shock mount was completely rusted through and the top of the shock was rubbing against the bottom of the truck bed (top shock mount was completely rusted away). local service center told me to remove the shock and spare tire for safety. this rust is limited to the upper shock mount and the crossmember holding the spare tire. other crossmembers and frame rails are all stable with only the amount of surface rust expected on a 18 year old vehicle. i do not believe that the dealer did a thorough exam of the truck in 2012, 2018 or other visits i made when i prompted them to check the rust as it related to the recall. i was told that since the campaign for rust was over they couldn't do anything. based on the fact of only 2-3 areas of catastrophic rust on the frame and components while the rest of the frame and chassis is wearing appropriately i believe that this is a safety issue that should be re-instated - obvious factory defect - no corrosion inhibited applied. the vehicle is still mechanically perfect but the falling spare tire and broken suspension can cause an accident or injury that could be prevented with a recall. i believe that the toyota dealer did not do a thorough inspection. i also question why i have seen multiple instances of individuals with similar problems who were given anti-corrosion treatment or other efforts made to stop the rust from getting worse - but nothing was done by toyota to mitigate this problem before it got to this catastrophic level.
Complaint filed: 2015-02-03
Components: AIR BAGS
tl*the contact owns a 2004 toyota corolla. the contact received notification of nhtsa campaign number: 14v312000 (air bags) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. updated 04/03/15*lj
Complaint filed: 2015-07-09
Components: STRUCTURE
dash is melting and is sticking to anything that is rub up against it. body parts, car wash towel, grocery. i seel recall on all other model regarding this issue. except this particular model 2003 lexus is300. i believe it should extend to this year and model as well. no dash should be melting away with heat! and owner should not be responsible for poorly built parts!!!!
Complaint filed: 2017-10-04
Components: SERVICE BRAKES
i went to move my vehicle and was able to back up into the road. as i was coming back down my driveway my pedal went to the floor and i could not stop. luckily i was only going a couple miles per hour and i was able to jam it in park before going through our house. i got out very nervous and saw brake fluid spraying everywhere.
Complaint filed: 2017-07-14
Components: ELECTRICAL SYSTEM
stereo cuts on and off all the time and sometimes the car alarm goes off.
Complaint filed: 2014-03-12
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 chevrolet corvette. the contact stated while driving 45 mph up a hill, the vehicle stalled without warning. the contact stated that he had to shake the key in order for the vehicle to start. the vehicle was taken to the dealer for inspection and they stated the ignition switch needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 45,000. the vin was unavailable. *tr
Complaint filed: 2019-06-21
Components: STRUCTURE
tl* the contact owns a 2003 toyota 4runner. the contact took the vehicle to toyota wallingford (859 n colony rd, wallingford, ct 06492) where it was diagnosed that the frame was severely corroded and the vehicle was not safe to be driven. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 134,363.
Complaint filed: 2017-01-09
Components: AIR BAGS,SEAT BELTS
tl* the contact owns a 2002 jeep patriot. the contact received notification of nhtsa campaign number: 16v668000 (seat belts, air bags). the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure.
Complaint filed: 2014-08-29
Components: STRUCTURE
tl* the contact owns a 2001 toyota tacoma. the contact stated that the frame was completely corroded and began to deteriorate. the vehicle was taken to an independent mechanic. the technician diagnosed that the frame needed to be replaced. the manufacturer was notified of the issue. the approximate failure mileage was 230,000. .updated 10/06/14 *bf updated 3/11/2015 *js
Complaint filed: 2014-09-01
Components: STRUCTURE
i have been driving since 1980 and have had various vehicles from various manufacturers and i have never had a dashboard melt for any reason. i expected my car to have minor problems at 40,000 miles but melting was not one of them. the interior of my car is melting. especially the glove compartment, the arm rest and the console. the glove compartment has melted and remain soft and sticky, to the point that anything coming into contact with the glove box leaves an impression or pock mar. the arm rest and center console have cracked and peeled. the drivers door handle came out in my hand as i was closing the door one day, that's when i realized it was made of 100 % plastic covered in vinyl. a car originally valued at $51k brand new and they install the cheapest door handle of any maker? they couldn't afford to put it together with screws, instead they glued it together. my glove compartment and dashboard is melting and sticky. it appears as though some type of glue had been poured on it. yes you can ride in my car, but sit in you seat and don't touch the dashboard, it will stick to your hands. i complained to the acura dealer when the car was still under warranty and even now that i have purchased extended warranty, this is not covered. the rest of my car is in impeccable condition inside and out as i have taken care of it since the day i purchased it. however i am embarrassed for anyone to come inside the car and see the tattered condition it is in. *tr
Complaint filed: 2014-07-08
Components: SERVICE BRAKES
tl* the contact owns a 2003 chevrolet silverado. the contact stated that while driving approximately 35 mph, the brakes failed without warning. the contact mentioned that when the brake pedal was depressed it sank into the floorboard. the vehicle was not taken to the dealer for a diagnostic testing. the manufacturer was not notified of the failure. the approximate failure mileage was 63,000.
Complaint filed: 2022-07-14
Components: AIR BAGS
the contact owns a 2002 acura mdx. the contact stated that the air bag warning light would illuminate while leaning on the passenger’s side front door. the contact stated that the warning light would turn off once the passenger moved away from the door. the vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown.
Complaint filed: 2017-11-02
Components: STRUCTURE
frame and crossmembers have severe flaking rust and frame rot on rear section of frame behind the cab. leaf spring brackets broke and ripped out of frame this section has been replaced apx 2 years ago. back spare tire rear crossmember has rusted completely out and is in the process of being replaced. bed support crossmembers all rusted almost completely out leaving bed weak. this is in the process of being replaced. gas tank cross member has rusted out around bottom of mount and also up the inside of the frame rails. gas tank holding straps are in process of rusting out and breaking. these are being replaced.
Complaint filed: 2014-09-16
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 cadillac deville. the contact received nhtsa campaign number: 14v355000 (electrical system) and stated that the part was unavailable to perform the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Complaint filed: 2015-01-29
Components: ELECTRICAL SYSTEM
started to making strange noises, so i went to get checked out. and it had at five things wrong. *tr
Complaint filed: 2015-03-31
Components: AIR BAGS
tl* the contact owns a 2003 toyota corolla. the contact received notification of nhtsa campaign number: 14v312000 (air bags); however, the part needed to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2016-08-03
Components: STRUCTURE
took my vehicle in for inspection. mechanic has informed me that the subframe on the passenger side has completely rusted out and is due for immediate failure. upon researching the subframe for the 6th generation honda accord, multiple articles, blogs, and even a news video report by wews news channel 5, point to a/c drain hose as the issue causing premature wear. the driver's side subframe is significantly in much better condition vs the passenger side.
Complaint filed: 2016-09-09
Components: STRUCTURE
traveling nb approaching green light and a car ran red light in intersection. the car on sb swerved on miss them, hit them anyway and hit me head on. both on their air bags went off and mine did not. i am still in physical therapy for partial rotator cuff tear, sprained neck, back, shoulder, elbow and i still cannot use right arm from elbow down. i have not worked since the accident. i want to know why my air bags did not go off.
Complaint filed: 2015-10-29
Components: SERVICE BRAKES
brake line failed while towing boat on city street normal braking lost 3/4 braking power, pedal went almost to the floor, just stopped in time before rear ended someone.
Complaint filed: 2014-10-30
Components: STRUCTURE
my front suspension crossmember completely corroded and cracked in half making my car not drivable. i located the special coverage program online as this appeared to be a common occurrence. i am the 2nd owner. i purchased this car from a woman who resides in assisted living and had been in assisted living since the special coverage notice. as she did not have a driver's license, this vehicle sat in her garage without the needed repair covered by gm until her family sold it to me in june. after a 90min call with a gm rep 10/20/14, i spoke with gm supvr [xxx] who assured me gm would cover cost to tow to the closest dealership as well as cover the repair. he left a vmail for the dealer but did not specify this offer. i left 5 unreturned vmails for [xxx] until i spoke with supvr [xxx] 10/22/14. [xxx] adv she would have her direct report may place a request for consideration stating this would need to be approved and [xxx] should not have promised to cover this repair. 10/27/14 [xxx] 866-760-5700 [xxx] called and very curtly advised this will not be covered and sarcastically reminded me of the expiration of said "special coverage." i requested [xxx] supervisor and [xxx] advised "let me tell you what he will say.he will say 'no'." i asked for [xxx] supervisor again and was told she would have that person call me. 10/30/14 as i have not received a call back i called gm and after 21min i was directed to another rep. [xxx]. 16min later i was told by [xxx] she would have [xxx] supvr [xxx] call me within the next 48hrs. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2015-06-02
Components: AIR BAGS
i was traveling north on cicero avenue at edens expressway, i 94, and slowing for a traffic light at 0825 when a vehicle backed out of a driveway and struck the right front end of my vehicle in front of my vehicle's bumper. the airbags in my vehicle failed to deploy. i suffered delamination of a cervical spine fusion.
Complaint filed: 2016-01-08
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 pontiac vibe. the contact received notification of nhtsa campaign number: 15v285000 (air bags) over six months ago and was unable to determine when the parts would become available to receive the repair. the contact received the first interim notification letter. the manufacturer did not provide a specific date for when the parts would be supplied to the dealer. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2015-04-29
Components: AIR BAGS
2004 toyota avalon. consumer writes in regards to vehicle airbag recall notice. *smd the consumer stated only the wiring harness to the air bag was replaced. however, the recall was to remedy the electronic control module for the supplemental restraint system. the local dealer refused replaced to replace the ecm. the consumer did not believe the vehicle was adequately repaired. *jb
Complaint filed: 2014-02-07
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
2nd owner of vehicle, tail lamps had over heating issue, nhtsa issued recall on 2 june 2005, saturn refuses to address the issue, saying auto is to old. date for fixing issue is 10 years from date bulletin was issued. was told by a saturn "customer care rep." that adapters were installed in feb 2009. auto wasn't registered in 2009, and no adapters have ever been installed. i am a disabled vietnam veteran living on a very meager monthly income and can't afford to replace these lamps. i am driving this auto with no brake lights, aside from anti-collision lamp at top of rear windshield. i hope this letter has more impact than i've been able to achieve, as of today. any help would be greatly appreciated. *tr
Complaint filed: 2015-11-05
Components: STRUCTURE
2002 honda accord with 115,000 miles making clunking noises when driven, made worse with turns. took to a master mechanic 2 days ago who initially said that the sway bar was loose and needed to be replaced. he called me the next day and said that it's a lot worse than just the sway bar, that the sub frame is rusted on the passenger side and there's a hole. if the sub frame breaks while driving, it could be a very bad situation causing an accident. the vehicle is not drivable until repaired and the cost could exceed the value of the car if a new sub frame is used. in the past 4 years i have purchased 3 honda vehicles, this accord, a 2010 civic, and a 2010 crv, but if honda doesn't take ownership of this design flaw (where the ac drain is constantly dripping on the sub frame causing it to rust) and do the right thing, i will never purchase another honda in my life. i bought this car 2 years ago from a local dealership who i no longer trust and will never deal with again. you can't tell me that they didn't know about the rust when they sold me this vehicle for my then 16-year old daughter. i'm disgusted with the dealership as well as honda. i am also very disappointed with the clear coat peeling off the body of the car. it looks awful.
Complaint filed: 2019-03-25
Components: STRUCTURE
excessive rusting on frame
Complaint filed: 2015-10-21
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 chevrolet malibu. the contact stated that the vehicle failed to start intermittently without warning. in addition, when the ignition key was turned to the off position, the vehicle failed to shut off. as a result, the battery was drained and had to be charged. the vehicle was taken back to the dealer, but was not diagnosed or repaired. the contact stated that the failure recurred after the vehicle was serviced under nhtsa campaign number: 14v400000 (electrical system). the manufacturer was notified of the failure. the failure mileage was 238,419. updated 1/19/16 ln *cn
Complaint filed: 2020-12-04
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 dodge durango. the contact stated that while driving approximately 35 mph, the vehicle shut-off without warning. the vehicle was unable to be restarted and was towed back to the residence. the local dealer st. louis auto sales located at 2727 delmar blvd, st. louis, mo 63103, was contacted. the cause of the failure was not yet determined. the manufacturer was not notified of the failure. the failure mileage was 226,000.
Complaint filed: 2014-07-02
Components: ELECTRICAL SYSTEM
1) car shuts off while in motion 2) car refuses to start / does not recognize key signals "anti-theft" i had been driving for about 30 minutes. traffic slowed ahead for a red light. approaching the stopped cars ahead i slowed my car down to appx. 15mph. the light turned green. i hit the gas to continue and when nothing happened i realized that my car was completely shut off. the power steering was stiff and i had just enough speed left to move across two lanes in to a store parking lot. the car shutoff multiple times after that, both while driving and while attempting to start the car. the mechanic thinks that my car is not recognizing the key that i need a new key because their tests are signaling that the car will not crank due to an "anti-theft" issue. i strongly believe that has been the issue the entire time. this issue is extremely dangerous i am lucky not to have wrecked my car that day. overall, i have been left stranded several times, spent thousands of dollars, and had my car towed 3 times in the past year. *tr
Complaint filed: 2016-11-18
Components: SERVICE BRAKES
late september early october i received a letter from bosch about a recall on brake pads i had gotten from pepboys. i work for a school district in utah and we do most of the work our self. so i called them and they told me they would call back to tell me what i need to do for this recall. after 2 weeks and no call, i called them, they put me on hold and never got back. i called again a few days later and was transfered to a voice mail box that was full and not taking messages. this car is sitting here for a month and we are not able to use it because of this recall. the shims on the back of the pads comes off and cuts into the rotors. one side has done this and the other is just starting to cut into the rotor. what i would like to know is there anything i can do to get them to speed up with this.
Complaint filed: 2018-08-23
Components: SUSPENSION
tl* the contact owns a 2004 jeep liberty. while attempting to accelerate to 70 mph, the contact stated that the vehicle felt as if it would roll over. the vehicle was driven to an independent mechanic where it was diagnosed that the rear lower control arm was corroded and needed to be replaced. courtesy chrysler dodge jeep ram (1890 dogwood dr se, conyers, ga 30013, (678) 210-2489) stated that the vehicle was included in nhtsa campaign number: 18v278000 (suspension). the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 167,000.
Complaint filed: 2015-12-17
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2000 chevrolet malibu. while driving 30 mph, the vehicle stalled without warning. the vehicle was able to be restarted. the failure recurred. when the contact attempted to remove the key from the ignition, it was stuck and could not be removed. the vehicle was towed to a dealer where it could not be diagnosed. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 196,600.
Complaint filed: 2020-06-13
Components: AIR BAGS
important safety recall arrived march 2020 no contact to arrange air bag repair now in june 2020 more than 60 days have elapsed since notification waiting for action. *tr
Complaint filed: 2018-01-14
Components: STRUCTURE
ac fluid drip system on the subframe passenger side and rust it until it breaks it's a huge safety hazard for many people kids included it's how honda made the car so there should be a recall on the car with the mistakes they've made making the car and placing the parts in those spots for that to happen someone could crash and die because of that there are tons of articales and complaint and 1.5million + honda accords from 99-02 are like this it wasn't changed until 03 honda can't deny the mistake they've made by put parts in the spots for that to happen people's lives are at risk and they deserve recalls
Complaint filed: 2016-03-17
Components: FUEL SYSTEM, GASOLINE,STRUCTURE
letter from consumer regarding a safety recall on two of his vehicles (1998 jeep grand cherokee and 1995 jeep grand cherokee) : response expected. *smd recall regarding rear structure reinforcement. *jb
Complaint filed: 2014-03-10
Components: ELECTRICAL SYSTEM,AIR BAGS
air bag light illuminates for approximately 5 seconds after blowing the horn then goes off. dtc b0026 is stored in history. the vehicle has never been in an accident nor has any work been done inside the steering column. vehicle is meticulously maintained. original owner. *tr
Complaint filed: 2024-09-05
Components: ELECTRICAL SYSTEM
battery drains after being parked overnight, 58,000 miles, dealer maintained since new. driven by a little old lady until i bought it. took it to the dealer and they replaced one of the seat modules. soon afterward, the problem recurred. took it back to the dealer and they said it was a defective fuse box and replaced it for $650. went to pick up the car and the battery was dead again. after some complaining, they refunded the bill. they looked at it again and said the problem was somewhere in the dashboard and it would cost $2300 just to take it apart and look for a bad module. they offered $2300 trade in toward a new or cpo car, and said my car would be sent to the crusher. i took the car back and installed a remote operated battery cutoff, and have been driving it ever since. other than disturbing the engine computer, it's been running well for three years and 20,000 miles. lovely car otherwise.
Complaint filed: 2014-07-01
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 saturn sl2. the contact stated that the ignition failed to recognize that the key was removed out of the switch causing the alarm to activate. the contact mentioned that in order to stop the failure, the key had to be inserted back into the ignition and switch back to the off position. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 170,000 and the current mileage was 172,000.
Complaint filed: 2015-06-29
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 2500. the contact received notification of nhtsa campaign number: 15v312000 (air bags); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.
Complaint filed: 2015-02-06
Components: AIR BAGS
last year we were notified by bmw us that our car was being recalled for the passenger side airbag malfunction and bmw dealers were responsible to fix the problem. since then we have contacted bmw us numerous times and our local san francisco bmw dealer to schedule an appointment. unfortunately, we were repeatedly told the same answer that we will have to wait until the parts are available for replacing the air bag. finally, we were able to set up an appointment with our bmw local dealership for february 4, 2015. when we took the car there, we were told once again, by their 'service consultant rubi huey, that there are still no parts available to fix it and they could not even give us an approximate date as to when they would take care of this serious problem. needless to say that we are very frustrated with this situation not only that bmw is not making the necessary effort to resolve this dangerously essential and hazardous repair which is necessary to being able to sell the car, which is a huge priority for us. we hope that you can resolve this problem soon. thank you. *js
Complaint filed: 2014-03-27
Components: ELECTRICAL SYSTEM
when we turn left, the vehicle turns off ,loses power steering, brakes, gauges light up, this only happens when turning left between 3-5 miles hour, the garage said they could not find anything wrong, and the stability control is on to. *tr
Complaint filed: 2015-01-21
Components: STRUCTURE
tl* the contact owns a 2001 toyota tacoma. the contact stated that while driving approximately 30 mph, the rear frame became detached from the vehicle. the vehicle was taken to a dealer. the technician diagnosed that the rear frame needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 220,000.
Complaint filed: 2014-07-10
Components: SERVICE BRAKES
tl* the contact owns a 2004 chevrolet silverado 1500. the contact stated that while attempting to stop the vehicle, the brakes malfunctioned. the contact indicated that the brake pedal had to be pressed to the floor in order to stop the vehicle. after inspecting the vehicle, the contact discovered that the brake lines had ruptured causing brake fluid to spill from the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was notified of the defect but no solution was offered. the failure mileage was 25,000. updated 09/05/14*lj the consumer stated the vehicle was repaired. no assistance was offered from the manufacturer. the consumer stated the vehicle appears safe but, the new lines appear to be similar material from the previous defected lines. updated 12/3/2014 *js
Complaint filed: 2015-12-10
Components: SERVICE BRAKES
tl* the contact owns a 2005 chevrolet silverado 1500. after a recent trip, the contact noticed that the brake line had blown out. the vehicle was towed to a local dealer and the brake lines were replaced. the manufacturer was not notified of the failure. the failure mileage was 48,000. updated 02/12/16*lj updated 05/09/18*jb *cn
Complaint filed: 2015-03-23
Components: ELECTRICAL SYSTEM
1997 chevrolet blazer. consumer writes in regards to vehicle electrical problems. *smd the consumer stated she had to continuously charge the battery and the clock light stayed on. *jb
Complaint filed: 2019-05-21
Components: AIR BAGS
nhtsa recall 19v-182 - blinking yellow light on 'airbag' and now a solid red light on 'srs'
Complaint filed: 2016-10-06
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1999 acura tl. while driving approximately 50 mph, the engine stalled. the vehicle was taken to the dealer where it was diagnosed that the ignition switch needed to be replaced. the vehicle was not repaired. the contact mentioned that the vehicle was previously repaired per nhtsa campaign number: 02v120000 (electrical system). the manufacturer was notified of the failure. the approximate failure mileage was 220,000.
Complaint filed: 2014-04-07
Components: AIR BAGS
i called the jeep dealership in brooklyn park, mn, to schedule work related to the ocr module recall notice we received in the mail from chrysler. the jeep dealership stated they do not have the parts to perform this recall and do not know where we can go to have the work done. thus, per the written recall notice, we are completing this online complaint form. we would appreciate help to determine how we can get this recall work completed on our 2002 jeep. thank you in advance. *tr
Complaint filed: 2014-08-07
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. the contact received a recall notice for nhtsa campaign number: 12v527000 (air bags); however, the part needed for the repair was unavailable. the manufacturer was not notified. the contact had not experienced a failure. updated 09/16/14*lj the consumer stated the vehicle was repaired. updated 1/15/15 *js
Complaint filed: 2014-11-13
Components: ELECTRICAL SYSTEM
ignition switch issue. took vehicle in for recall. all they did was stick plastic on keys. what are we suppose to do since the ignition switch is still falling out of place? also, why didn't they replace the ignition module since it is a known defect? the switch is the problem on the vehicle. not the keys!!! *tr
Complaint filed: 2014-02-23
Components: ELECTRICAL SYSTEM
the gauges began to spin and not work properly or not function at all. also the brake lights do not function when the gauges and dash lights flash or remain on. the abs light brake light and the battery light and the security light all come on. also along with all the other problems when all this happens the headlights dim the fourwheel drive doesn't function and the volume level on the stereo changes. *tr
Complaint filed: 2015-10-01
Components: AIR BAGS
tl* the contact owns a 2003 toyota corolla. the contact received a recall notification for nhtsa campaign numbers: 15v285000 (air bags) and 15v043000 (air bags) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.
Complaint filed: 2023-09-29
Components: AIR BAGS
i was involved in a collision on us30 3 miles west of rainer oregon. where i struck another ford truck while cruising at 55 mph. the vehicle i struck pulled in front of me, my vehicle was severely damaged in the front end and the steering wheel and lower dash panel injured me.,
Complaint filed: 2015-07-14
Components: AIR BAGS
i took vehicle for air bag inflator recall, driver side and passenger side, at autonation honda 385, in memphis, tn. they have done this work on june, 23, 2015. but dealer states new srs unit needed at my cost of about $ 800.00, otherwise airbag is not going to come out at the time of accident . i called honda, headquater, they refuse to replace srs unit. i am still at safety risk of driving vehicle if air bag is not going to work. i fill the issue of air bag and srs unit both are connected to each other for air bag to work at the time of accident, and honda should replace srs unit also under safety recall with air bag replacement campaign.
Complaint filed: 2018-09-14
Components: AIR BAGS
i have received 2 notices in as many years and have called my local ford dealership to set up appointment to replace my air bags. after multiple calls to the service department/ manager i haven't heard anything. i have also notified fmc and they gave me a case number and i have given that case number to the ford dealership service department manager and it's been over a week and fmc assured me that all dealerships had been supplied with ample parts to remedy these issues. i am past mad. i am infuriated. once this is issue is fixed i'll never own another ford product.
Complaint filed: 2019-04-23
Components: STRUCTURE
this vehicle failed state safety inspection at an independent auto repair center due to excessive frame rust. then had vehicle inspected by a local toyota dealer who indicated "needs new frame - all rotted - there's no where to weld." the body of this vehicle is in great shape but has become a safety hazard due to frame rust. this rusting issue seems very similar to that of the tacoma. toyota acknowledges the frame issue on the tacoma but has not done the same for the identical problem with 4runners.
Complaint filed: 2017-03-27
Components: AIR BAGS
i took it to bmw dealer to fix the recall part-air bag module on may 01,2015, next day i went to pickup the car, they told me it is done. i had not look at the paper work. after the day before, i received final recall again, and then i look up the document, then i found out dealer had not change the air bag module for me. the paper type in " dealer is not authorized to perform recall repairs for non dealer brand vehicle"? i don't understand why??
Complaint filed: 2016-10-25
Components: AIR BAGS
takata recall - my air bag light is on. evidence of moisture was discovered after further inspection by a certified bmw technician. this is inline will the current recall however i am being told that my vin is not affected. i am extremely concerned about my safety in the event of an accident. what i am experiencing is exactly what is described in the recall and it should be repaired by bmw in accordance with the recall and the law. this is a major safety issue and needs to be resolved asap before something tragic happens. the recall needs to be expanded to include all vehicles that are affected by the faulty parts or installation of the air bags. *tr
Complaint filed: 2018-07-21
Components: SERVICE BRAKES
the abs light came on and brake light is flashing red. the abs module seems to be bad. the vehicle has these lights when its moving and stationary
Complaint filed: 2015-08-31
Components: SERVICE BRAKES
tl* the contact owns a 2005 chevrolet aveo. while reversing, a grinding noise was heard coming from the rear brakes. the vehicle was towed to an independent mechanic who discovered that the rear brakes were rusted and corroded. the brakes were replaced. the manufacturer was not notified of the failure. the failure mileage was 100,000. ma 10/21/15 the consumer stated the rear brakes locked up. they were not getting any lubricant. updated 01/15/16.*jb
Complaint filed: 2014-05-21
Components: EXTERIOR LIGHTING
tl* the contact owns a 2005 chevrolet malibu. the contact stated that the day time running lights on the passenger's side malfunctioned. the light over heated and melted the bulb socket. the failure recurred on several occasions. the vehicle was not repaired or diagnosed. the manufacturer was notified of the failure. the approximate failure mileage was 23,000.
Complaint filed: 2015-02-03
Components: SERVICE BRAKES
tl* the contact owns a 2001 dodge intrepid. the contact stated that while driving at approximately 50 mph, the brake pedal was depressed and failed to respond. the contact was able to avoid a crash by applying the emergency brake. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 145,000.
Complaint filed: 2015-09-20
Components: SERVICE BRAKES
i had just got of the interstate going about 65. after pulling in my driveway, the brakes went completely out. nothing. apon inspection, i found a rusted out brake line on the left front. this truck has never been abused as i am almost 70 yrs. old. all the lines are flaking with rust and now i will not feel safe driving it until all the lines have been replaced at a very high cost since gm does not make a replacement part. i bought this truck new in good faith thinking it would be my last. it seems to me gm should at least stand good on defective parts. now i find out this same problem has been happening all over. this is not just a few trucks either.
Complaint filed: 2016-12-26
Components: ELECTRICAL SYSTEM
ignition key can be removed when not in the lock position. can be removed when in any position. can be removed when driving or parked. *tr