vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2016-02-11
Components: AIR BAGS
tl* takata recall. the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2019-06-04
Components: STRUCTURE
tl* the contact owns a 2004 toyota sequoia. the contact stated that the rear frame on the vehicle was rusted. the vehicle was taken to toyota of cedar park (located at 5600 183a, leander, tx 78641, (512) 379-7575) where the contact was notified that an unknown recall pertaining to the vehicle body had expired. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 219,000.
Complaint filed: 2015-10-23
Components: STRUCTURE
tl* the contact owns a 2004 chrysler pacifica. the contact stated that when the vehicle was taken to be serviced, the technician informed that the engine cradle was corroded and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 116,000.
Complaint filed: 2019-01-19
Components: STRUCTURE
took vehicle in for a repair recently at a toyota dealer upon tear down they told me that my 2004 4runner's frame and many other structural supports for the engine and mounts are not structurally sound due to severe corrosion. they found holes in the frame at engine cross member on the passenger side also found both rear body mounts and lower radiator support excessively rusty. they declined the repair work and told me the vehicle is unsafe to drive. i am the original owner and have taken great care of the vehicle as you can see in the attached photo the original paint is still glossy no rust on the outer body but extensive rust on the frame and underbody. i am greatly disappointed with the excessive frame rust because otherwise the vehicle runs well but of course it is not safe to drive according to the toyota dealer.
Complaint filed: 2015-09-24
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 cadillac srx. the contact stated that the ignition key failed to turn in either direction until after numerous attempts. the failure recurred on separate occasions. the vehicle was taken to the dealer where the ignition switch was replaced. the vin was not included in nhtsa campaign number: 14v394000 (electrical system). the manufacturer was not notified of the failure. the approximate failure mileage was 67,288.
Complaint filed: 2018-06-19
Components: STRUCTURE
tl* the contact owns a 2004 toyota 4runner. while the vehicle was parked, cracks were seen in the dashboard. the dealer (zt motors of fort walton beach, 1000 n beal pkwy nw, fort walton beach, fl 32547, (850) 863-2167) was contacted, but the failure was not diagnosed or repaired. the manufacturer was made aware of the failure and did not assist. the failure mileage was 22,000. *tt updated 9/26/18*jb
Complaint filed: 2014-09-22
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 chevrolet impala. the contact stated the key was hard to turn in the ignition and the engine would hesitate before starting. the contact mentioned that there were times the vehicle would not start. the contact received a notification for recall nhtsa campaign number: 14v400000 (electrical system). the vehicle was taken to a dealer. the technician diagnosed that the failure was normal. the vehicle had not been repaired. the manufacturer was not notified of the issue. the failure mileage was unknown. updated 10/30/14*lj the consumer stated a recall was performed where a metal piece was added to the key for the sliding of the key switch. the ignition remained hard to turn. the manufacturer was notified and advised that the consumer pay for the vehicle to be diagnosed. updated 04/27/2015 *js
Complaint filed: 2015-01-15
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 chevrolet malibu. the contact stated that the ignition switch seized and, as a result, the key became lodged in the ignition. the vehicle was taken to an independent mechanic who diagnosed that the ignition switch needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the contact received a notification of nhtsa campaign number: 14v400000 (electrical system). the approximate failure mileage was 152,000. updated 02/24/15*lj updated 9/18/2017*cn
Complaint filed: 2014-05-19
Components: STRUCTURE
my 1995 ford ranger was purchased brand new, ordered to my specifications, i am the original owner and the truck has 86k original miles. the body of my truck is in very good condition, as i have maintained my truck the entire life of it, through continuous cleanings to keep the salt debris off during the winter months. this truck has been my pride and joy as it was my very first new vehicle. i am now very disgusted as the frame on the left side, both front and rear is completely rotting away and extremely unsafe to drive. even though the body of my truck looks excellent, my truck will no longer pass inspection due to its defective frame. toyota had the same issue with its tacoma trucks and made good on them with a recall. i am looking for the same satisfaction, as i am a 3 time owner of ford vehicles. i currently own my second ford e-250 cargo van, that with only 62k original miles i had to replace the transmission. i purchased ford products as i was always told ford stands by their products, and i am hoping that is true, because now i own a $19k piece of ford junk that with out an inspection because of a rotted frame is useless. i did my part over the years taking excellent care of my ford ranger and for what? i am a very dissatisfied customer and i feel that the frame on my 1995 ford ranger is defective, just like the toyota was and i am hoping that since i am not the only one with a rotted frame on their ford ranger that ford will be making good on this defective frame. i have found numerous other complaints on the internet of customers that also had a 1995 ford ranger with twice the miles that i have and their frame was also rotted and defective. please let me know what the necessary steps are that i need to take to have my defective frame looked into further for a replacement due to a recall on ford's defective ranger frames. *js
Complaint filed: 2015-01-08
Components: SERVICE BRAKES
traveling on a 4-lane highway, 35 mph, approaching red light in line of heavy traffic. i applied the brakes and felt the pedal go to the floor. i stepped on the emergency brake and was able to stop the truck before hitting the vehicle ahead of me. second incident: 2014. traveling down hill toward stop sign. same sequence of events as above. i can't believe that chev. suburbans sold in new england have steel brake lines! this is my 8th suburban. first experience with rusting everywhere under chassis, esp. brake lines. *tr
Complaint filed: 2018-08-30
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 infiniti qx56. while driving various speeds, the vehicle suddenly shut off. in addition, the fuel gauge and other gauges on the instrument cluster displayed inaccurate information. the vehicle was taken to a local dealer (infiniti of elk grove, 8586 laguna grove dr, elk grove, ca) where it was diagnosed that the electronic control unit was faulty and needed to be replaced; however, the part was no longer available. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 167,000.
Complaint filed: 2021-04-07
Components: VEHICLE SPEED CONTROL,ENGINE
several times while i have been driving on a highway or busy road and the engine gets to normal operating temperature, the engine stalls and shuts off. then i have to maneuver it to the side of the road and let it cool off approximately 15 minutes and then it cranks back up and i can drive 5 minutes and it does the same thing again, very dangerous.
Complaint filed: 2014-08-26
Components: AIR BAGS
tl* the contact owns a 2003 honda civic. the contact stated that the srs light had illuminated. the vehicle was taken to a dealer. the technician diagnosed that the air bag inflator module needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the vin was not available. the approximate failure mileage was 72,000. updated 11/14/14*cn the consumer stated the vehiicle was repaired. the consumer would like to be reimbursed for the repairs. updated 8/12/2015*js
Complaint filed: 2014-05-27
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 saturn ion. the contact stated that the key became lodged in the igtion switch and was unable to release. the contact mentioned that the vehicle was repaired under recall nhtsa campaign number 14v171000 (electrical system); however, the remedy failed to repaired the problem. the manufacturer was not made aware of the failure. the failure and current mileage was 126,184.
Complaint filed: 2015-12-08
Components: VISIBILITY/WIPER
tl* the contact owns a 2003 mercury grand marquis. the contact stated that the windshield wipers operated independently. the contact mentioned that the fuse was removed to prevent the windshield wipers from operating. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 120,000.
Complaint filed: 2018-07-09
Components: STRUCTURE
tl* the contact owns a 2004 chevrolet colorado. the contact stated that there was a hole in the frame of the vehicle from the transmission mount to the rear driver side spring. the vehicle was taken to an independent mechanic who confirmed the frame failure and stated that it was not able to be repaired. the manufacturer and dealer were not notified of the failure. the failure mileage was approximately 138,000. the vin was not available.
Complaint filed: 2018-09-07
Components: STRUCTURE
operating the tailgate window hinges broke off screws appeared to have severe corrosion vehicle was stationary
Complaint filed: 2016-02-13
Components: STRUCTURE
frame on 1999 toyota 4runner was inspected by mechanic at local toyota dealership. informed us that frame was rusted through, with hole being big enough to put your hand through. advised us not to drive the vehicle as it was unsafe and could cause an accident. vehicle is now parked and worth nothing to us. please take the time to move forward with an investigation regarding this issue before people are seriously injured or killed in accidents resulting from this problem that they may not even know they have.
Complaint filed: 2019-02-16
Components: SUSPENSION
was luckily only traveling at about 30 mph when failure occurred. got out of the car to discover the driver side wheel correctly pointed straight and passenger side front wheel pointed inward. upon inspection, the control had without warning snapped in half taking the cv axle and stabilizer linkage with it. hoping to get it fixed for under $500.
Complaint filed: 2016-03-10
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 dodge ram 1500. the contact received notification of nhtsa campaign numbers: 14v770000 (air bags) and 15v313000 (air bags); however, the parts needed to repair the vehicle were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2015-06-17
Components: AIR BAGS
i received two safety recall notices from chrysler for my vehicle - recall notices are p40/nhtsa 14v-354 and p78/nhtsa 14v-770, both dealing with an apparent defect to the airbag inflators. we have now checked with three dodge dealers in the greater san antonio area to get this safety recall handled. every dealer has indicated they do not have the parts in stock, chrysler has not released the parts and/or chrysler will not allow the dealers to special order the parts. this has been ongoing for several months. therefore, i am filing a complaint at this time. it seems to lack common sense for a vehicle manufacturer to issue a safety recall notice, then fail to provide the parts required to address the safety defect. please advise what action, if any, can be taken to remedy this issue.
Complaint filed: 2016-10-18
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 ford windstar. the contact stated that the warning lights on the instrument panel illuminated intermittently. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was unknown.
Complaint filed: 2019-03-13
Components: ELECTRICAL SYSTEM
dashboard falling apart; sharp/jagged pieces of dash cutting into electrical wiring causing shorts, failure of electrical equipment on board truck; while driving on street, highways in motion straight-line and turning.
Complaint filed: 2021-03-24
Components: STRUCTURE
i purchased a truck about 6 months ago and i had nothing but problems with it. i had to replaced so many things on it. i was told that the truck only had 72,000 miles on it when i bought it, after driving it for a few months. i encountered problems with it. i ended up running carfax on it and found out the odometer was rolled back two weeks before i purchased it. it had originally 167,000 miles
Complaint filed: 2021-07-07
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
i was recently driving on the interstate and the gas pedal got stuck so the car started speeding up very fast and the brakes and emergency brake would not make it slow down. after this i found out there was a recall about this problem and it says the previous owner of the vehicle fixed it but it’s happened while i owned it so i don’t think it was fixed correctly.
Complaint filed: 2015-04-10
Components: ELECTRICAL SYSTEM
the car stalls alot and the oil and battery light flashes when coming to a stop then u drive again and it goes off. it will do it for a couple of days then stop then start up again. has to be some type of wiring issue had the oil change so thats fine and the battery tested and thats all good. *tr
Complaint filed: 2016-12-07
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet suburban. the contact stated the instrument cluster inadvertently disabled. the vehicle was taken to the dealer where it was diagnosed that the instrument cluster needed to be replaced, but was not repaired. the manufacturer was not notified of the failure the failure mileage was 85,000. updated 02/14/17*lj consumer stated techometer, oil pressure gauge. gear indicator lights offer lights stopped working. updated 7/16/18*jb
Complaint filed: 2014-08-29
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 volvo xc90. whenever the vehicle was driven over a bump in the road or if the contact inadvertently hit the key, the vehicle would stall. the latest failure occurred while driving 70 mph. the vehicle was not diagnosed or repaired. the manufacturer was not notified. updated 10/30/14*lj updated 04/27/2015 *js
Complaint filed: 2014-08-17
Components: STRUCTURE
in late june i started to notice a musty smell every time i entered my car. however after searching for the source i could find nothing as the smell continued to lingure and become worse. then when cleaning out the vehicle for vacation i discovered a buildup of water in the spare tire compartment, the padding between the body and tire was completely saturated with water. i have no idea how this occurred but quickly turned to the internet to search for a recall, only to find numerous complaints about the same problem with no answer as to how to stop the issue. *tr
Complaint filed: 2017-12-05
Components: ELECTRICAL SYSTEM
fuel gauge reads inaccurately causing a running out of fuel situation, very dangerous. gauge is very erratic, but usually shows 1/2 tank when it runs out. sometimes goes all the way to full, sometimes all the way to empty. i have replaced the fuel sender in the tank with no change. i understand there is a toyota service bulletin el010-00 which addresses this issue and a nhtsa action number 950312. toyota says the parts are not available to make the repairs. am i now supposed to scrap the vehicle because i never know when i will run out of gas because i have no idea when the tank is actually near empty? i have been experiencing this issue for well over a year. i am not asking for toyota to provide the parts at no charge, just that be made available to me. i am filing this inquiry on behalf of my grandson, as it is his car. i, however am a retired mechanic who will be doing the repair and have been unable to source the required parts.
Complaint filed: 2014-09-16
Components: ELECTRICAL SYSTEM
have been having issues with the vehicle turning the ignition as it jams and at times fearful it may not turn next time i try to start it .but today while waiting at a red light.car running, radio on and interior dash lights on.everything just shut down.the engine continued to run.but the rest of the car died.i was very nervous waiting for the light to change .wondering if it would allow me to even get home.within in 2 minutes the electrical did come back.i only purchased my saturn in feb, as used but did not start seeing these issues until the past 2 months.but have also noticed that this car model is not on any recall list with others displaying the same issues. *tr
Complaint filed: 2020-02-18
Components: AIR BAGS
airbag warning light comes on. no accident, stationary and in motion. i do not see a recall reference airbag? with the complaints i read on your site about the airbags, there should be a recall???????????
Complaint filed: 2014-09-10
Components: SERVICE BRAKES
tl* the contact owns a 2003 chevrolet silverado 1500. the contact stated that when the brake pedal was depressed, it traveled abnormally to the floorboard. the vehicle was taken to an independent mechanic, who informed that the brake line fractured due to rust corrosion causing the brake fluid to leak. the mechanic declared the vehicle unsafe to drive. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 30,000.
Complaint filed: 2014-04-02
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2002 saturn vue.the contact stated that while driving 55 mph, the vehicle stalled without warning. the vehicle was taken to an independent mechanic where the technician diagnosed there was an ignition failure. the vehicle was repaired however, the exact repairs were unknown. the manufacturer was notified of the failure. the failure mileage was 79,300 and the current mileage was 79,440.
Complaint filed: 2014-11-03
Components: STRUCTURE
frame is rusted through. toyota has recalled frames for tacomas and tundras but not 4runners 4runner is built on same frame as tacoma. why no recall? *tr
Complaint filed: 2014-08-14
Components: ENGINE
i stopped to check my mail and turned off my vehicle to use the mail box key and when i tried to start my car again, it would not start. all i got was a buzzing noise from under the steering column. prior to this incident over the last week there were times my car would not start. i would make several attempts and it would finally start. the battery and starter were checked and in working condition. *tr
Complaint filed: 2016-11-22
Components: STRUCTURE
tl* the contact owns a 2002 toyota tacoma. the contact noticed rust on the vehicle's frame near the spring hanger on the passenger side. the contact took the vehicle the dealer, but the vehicle was not covered under warranty due to the coating on the vehicle. the dealer diagnosed that the frame of the vehicle was rusted completely through. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 160,000. updated 01/25/2017*ct updated 7/10/18*jb *tr
Complaint filed: 2014-05-12
Components: ELECTRICAL SYSTEM
while driving approximately 45 mph, speedometer would increase to as high as 90 mph with no increase from driver. this has been repeated several times over last year of operation. also gas gauge info has maxed or bottomed out. i can fix this problem by removing and reinstalling the instrument panel fuse under the back seat. when this is done you can hear something under the instrument panel reset. depending on the local temperature i might be able to go up to 3 months before having to repeat this sequence. now the a/c is putting out cool air on the passenger side vents only. *tr
Complaint filed: 2014-11-23
Components: FUEL/PROPULSION SYSTEM
since buying the 45m. i have ran out of gas while the gas gauge level reads full. the first time i was simply drive the a busy highway going about 40mph. the car just suddenly begin to sputter then came to a stop while other cars tried to avoid hitting me. *tr
Complaint filed: 2014-06-13
Components: ELECTRICAL SYSTEM
the speedometer stopped working, abs light on, ebrake light on, airbag light on, no controls for defroster, found no power to fuses on 32-38 several people online in forums have the same problem. *js
Complaint filed: 2014-09-09
Components: VEHICLE SPEED CONTROL
on 9/17/2003 @ 11:23 pm, my 1996 grand marquis caught fire under the hood and was totally destroyed while sitting idle in front of my house. the henrico county fire department was called. i have the fire report, which indicates that no cause for the fire was determined. in june 2014, i received a notification from ford motor company stating that my 1996 grand marquis has a potential under hood fire risk. the issue as stated was that "ford cannot be confident that after many years in service, the speed control deactivation switch in your vehicle will not leak, posing the risk of an under hood fire. until this repair is performed, a fire could occur at any time. a fire can occur even if the key is not in the ignition, and can occur even if the speed control system is never used." after receiving the letter, i filed a report with ford to possibly get some form of compensation for my car since i my car was insured for liability only. ford responded back that my claim was closed due to the fact that i know longer owned the car, and they were unable to inspect it. i find this to be absurd since the car was totaled, and not available for inspection. *tr
Complaint filed: 2014-10-03
Components: SERVICE BRAKES
my daughter was driving and when slowing down the brakes failed to work. the vehicle was not able to stop and collided with the vehicle in front. luckily nobody was injured in this collision. after inspection, i noticed fluid on the ground at the rear left (driver's side rear), and looked under the vehicle to see where the fluid may be coming from. i saw that there was fluid coating a large area of the underbody, and also see the brake line attached to the frame as wet and rusted. i have pictures saved as a reference. *tr
Complaint filed: 2014-07-25
Components: AIR BAGS
tl* the contact owns a 2004 buick rendezvous. the contact stated that while the driver drove at approximately 90 mph, he lost control of the vehicle causing the vehicle to roll over several times and crashed into an embankment. the driver and passenger frontal air bags failed to deploy however, the front passenger side air bag did deploy. the driver died and the passenger sustained injuries to the hand, face, and shoulders that required medical attention. the vehicle was taken to the sheriff station for further investigation. a police report was filed. the failure and current mileage was 130,000.
Complaint filed: 2014-09-25
Components: SERVICE BRAKES
complete brake failure while pulling a 10000 pound trailer in camp ground. the brake lines under the drivers side broke appeared to be corrosion. truck was towed to repair location. all brake lines were replaced, cost $ 950 dollars. *tr
Complaint filed: 2016-04-09
Components: VEHICLE SPEED CONTROL
when cruise control on, when you step on brake at stoplight, accelerates un- controllably. must slam on brakes, shift to neutral, and turn ignition off. then would accelerate again several times when trying to restart car. i think cruise control finally went off.
Complaint filed: 2018-10-15
Components: SUSPENSION,AIR BAGS,SERVICE BRAKES
takata recall. antilock brakes slipped and didnt stop. the air bags open until after the truck was towed and parked back at my house when no one was in it.
Complaint filed: 2017-05-01
Components: ELECTRICAL SYSTEM,STRUCTURE,VISIBILITY/WIPER
when it is raining water gets into the blower motor of the hvac and short out the motor which can cause the defrost, heat, or air to stop working which is potentially a hazard. water and electronics are not really friendly together. it has happened many times.
Complaint filed: 2020-07-16
Components: AIR BAGS
tl* takata recall. the contact owns a 2001 honda odyssey. the contact received notification of nhtsa campaign number: 20v027000 (air bags) however, the part to do the recall repair was unavailable. the vehicle was taken to russell smith honda (2900 s loop w, houston, tx 77054; 713-663-4263) where it was confirmed that the part was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware if the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2014-06-11
Components: ELECTRICAL SYSTEM,EQUIPMENT
i was driving on 1-26 and exit on north meeting st rd. north charleston sc when the power steering went out the car was difficult to steer the power steering line was damaged due to design defect. the ignition switch locked and car could not start. brakes traction system light and engine light stay on car used 2qts of oil a month the air conditioner fan wire smell like it was burning after fan quit working. *tr
Complaint filed: 2016-04-27
Components: SERVICE BRAKES
the abs and the braking system quit working i got on the freeway and i had breaks by the time i got three off ramps later to get off the freeway i had no brakes they didn't work in the pedal went all the way to the floor causing and accident
Complaint filed: 2014-04-23
Components: SERVICE BRAKES
i tried to stop and when i applied the brakes the abs activated without any reason. the roads were clean and dry. there was not any warning indicator for the abs brakes, i am told there is a recall for this issue but the dealer says mine was already done. obviously the fix was not effective if i am experiencing the problem now. *tr
Complaint filed: 2016-09-26
Components: STRUCTURE
after loading my luggage i closed my trunk and the whole back window completely shattered the struts broke and the little black thing that holds the window up top broke too. i got a cut on my hand, glass went everywhere. so stressed.
Complaint filed: 2015-06-26
Components: SERVICE BRAKES
tl* the contact owns a 2002 mercedes benz slk320. the contact stated that while driving at 60 mph, the vehicle stalled and unknown warning lights illuminated. in addition, the brake automatically engaged causing the vehicle to restart. in addition, the rear and driver side mirrors automatically dimmed in lighting causing it harder to view the road when driving. the vehicle was taken to a dealer where it was diagnosed that the brake switch needed to be replaced. the vehicle was repaired but the failure persisted. the manufacturer was not notified of the failure. the failure mileage was 34,000. updated 09/09/15*lj updated 10/31/2017*cn
Complaint filed: 2015-02-12
Components: SERVICE BRAKES
my wife and i got into the vehicle to go somewhere and as we started to move i tried to stop and the brakes would not stop the vehicle. i applied the emergency brake in order to stop. i returned to my driveway using the emergency brake. i checked and found that i had no brake fluid. i got under my truck and found that my brake lines are corroded and one had a severe leak. i researched the internet and found that there have been multiple similar incidents where there have been crashes. i have talked with a chevrolet rep and i was told that they do not consider this a safety issue. although they know of this problem they do not plan a recall. someone evidently has to die before it becomes a safety issue. *tr
Complaint filed: 2014-03-04
Components: SERVICE BRAKES
while applying the brakes to stop at an intersection, the brake pedal went to the floor on my 2001 yukon. a severely corroded brake line leading to passenger side front brake failed. point of failure was at the center of the vehicle under the radiator. during removal of the failed line from it's mounting clip on the vehicle frame the brake line leading to the driver's side front brake was bumped causing it to break as well. on closer inspection it was determined that all brake lines were severely corroded to the point they were ready to fail and all lines required replacement. *tr
Complaint filed: 2014-03-24
Components: SERVICE BRAKES
tl* the contact owns a chevrolet silverado 1500. the contact stated that while driving 35 mph, he depressed the brake pedal and heard the squeak. the vehicle was taken to the dealer where they stated that the right brake pad was worn quicker than usual and needed to be replaced. the vehicle was repaired but the failure recurred five times after. the manufacturer was notified of the failure. the failure mileage was 22,000. the vin was unavailable.
Complaint filed: 2014-03-04
Components: SERVICE BRAKES
replaced brakes on rear of tahoe go to bleed them a hard brake line busted. looked at leaking area nothing but rust caked brake lines.could have been bad if i was driving when this happened. *tr
Complaint filed: 2016-09-21
Components: AIR BAGS
tl* the contact owns a 2004 honda element. the contact stated that the passenger side air bag warning indicator illuminated. the failure occurred after the vehicle was repaired per nhtsa campaign number: 16v344000 (air bags). the dealer confirmed that the air bag warning indicator was illuminated; however, the failure could not be diagnosed. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was approximately 170,021.
Complaint filed: 2021-09-21
Components: STRUCTURE
the contact owns a 2004 toyota camry solara. the contact stated that the dashboard started to crack exposing the air bag. the contact stated no warning light was illuminated. the vehicle was diagnosed but not repaired. the manufacturer was informed of the failure and informed the contact that they were unable to assist. the failure mileage was approximately 80,000.
Complaint filed: 2018-02-20
Components: AIR BAGS
air bag srs system malfunction
Complaint filed: 2015-10-28
Components: POWER TRAIN,EXTERIOR LIGHTING,ENGINE
tl* the contact owns a 2003 saab 9-3. the contact stated that while driving at approximately 60 mph, the vehicle failed to accelerate and decelerated independently without warning. the vehicle was taken to a dealer but was not diagnosed or repaired. in addition, the contact stated that while driving, there was an abnormal odor and smoke coming from the front of the vehicle. the contact pulled over and discovered that oil was leaking from the vehicle. the vehicle was taken to an independent mechanic where it was diagnosed that the valve cover gasket needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 184,000. .updated 01/07/16 *bf the consumer stated the vehicle failed to accelerate when entering traffic from the driveway, it moves out of gear, and the vehicle had an electrical glitch that caused the headlights to go out often needing to be replaced. *js
Complaint filed: 2014-12-22
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 oldsmobile alero. the contact stated that while driving at approximately 15 mph, the steering wheel seized without warning. in addition, the contact stated that the instrument panel became inoperable. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the contact received notification of nhtsa campaign number: 14v400000 (electrical system). the failure mileage was 179,961.
Complaint filed: 2023-10-20
Components: POWER TRAIN
wholes are developing in the transfer case near the output shaft and all the fluid leaks out causing the transfer case to grenade.
Complaint filed: 2018-07-03
Components: STRUCTURE
my 2001 toyota tacoma has 150,000 miles on it. i noticed my frame completely split. i drive almost entirely on paved roads. there was no impact or unusual use in the area of the break. i took it into the toyota dealership immediately and they said there was nothing they could do about it.
Complaint filed: 2017-03-17
Components: ENGINE
my car caught fire under the hood while i was backing out a driveway and then the whole car just burned to total loss of it and it caught fire down in the bottom of the engine.
Complaint filed: 2019-12-03
Components: STRUCTURE
2004 f150 fx4. consumer writes in regards to damaged frame. *ld *js
Complaint filed: 2019-02-12
Components: AIR BAGS
vehicle was in motion, moving through an intersection on a city street and involved in an accident. no air bags deployed at all.
Complaint filed: 2024-03-22
Components: AIR BAGS
the airbags failed to deploy in a significant collision where hood, radiator, grill/number and both headlights were damaged. gm has been contacted and fail and refuse to do an inspection stating the issue is time barred to 10 years to original warranty of vehicle and are failing to acknowledge manufacturer defect or issue a recall. there were no warning signs/lights prior to notify that the airbags would fail to deploy in an accident. the vehicle has not inspected, even a request has been made on multiple occasions, with getting the runaround and claim closed. the lack of safety puts other drivers/owners of the 2005 trailblazer and or similar vehicles at risk, at time they will need it the most to find out airbags are defective and will not work. injuries and lives are at risk only for gm to run a cover up and not stand up to do what is right. police report number [xxx] adams co sheriff's office, could not upload. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Complaint filed: 2014-09-10
Components: SUSPENSION
tl* the contact owns a 2000 ford taurus. the contact stated that while reversing, the front driver's side tire blew. the vehicle was towed to an independent mechanic, who diagnosed that the coil spring fractured. as a result, the independent mechanic replaced the coil spring and tire. the contact also stated that on a different occasion, the front passengers coil spring and tire had to be replaced. the manufacturer was notified of the failure. theapproximate failure mileage was 100,000.
Complaint filed: 2017-07-06
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 chrysler pacifica. while the vehicle was parked, the contact noticed a burning odor and saw flames emitting from under the driver's seat. the contact reached down and pulled out the seat memory module, which was on fire. the fire department was not called. there were no injuries and a police report was not filed. the vehicle was taken to shaver chrysler dodge jeep ram and fiat (3888 thousand oaks blvd, thousand oaks, ca 91362) to obtain a quote for repair parts. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 100,000.
Complaint filed: 2014-06-29
Components: AIR BAGS
toyota corolla dx 1997 the car was sold by the manufacturer in st louis missouri while i was in law school. the car has been now in florida for the last ten year in a warm, extremely humid climate. the manufacturer has admitted to a problem with the airbags. apparently in humid climates. now does it not make sense to check out the airbag if the car has been in a humid climate .regardless where the car was sold ? or is the car safe because it was sold somewhere else and if the car is then driven in a humid climate the airbag will work since the dealership was in a cold weather climate? *tr
Complaint filed: 2016-02-02
Components: ELECTRICAL SYSTEM,STRUCTURE,VEHICLE SPEED CONTROL
truck was parked for 2 days since last driven in my driveway 5ft from house. went to work at night in my other vehicle, came home and started to get my kids ready for school. no visible signs as i passed it on my way into my residents. about an hour later next thing i know a passing off duty fire fighter is banging on my front door, as i go to meet him i see my truck engulfed in flames. truck is a total loss with fire protruding from hood and fenders reaching into the cab. fire department finally put flames out after minor damage to other near bye vehicles. looks as fire started under hood near master cylinder. truck was repaired by ford for recall in 06 due to cruise control switch. it appears the same problem persists in new switches or repair was not done properly. just contacted ford today about this issue as it just happened feb,2 2016. in the process of obtaining vehicle service records as i have a friend who works for ford. clearly the fire originated from the same area as earlier recalls. 2001 ford f-350 vehicle speed control nhtsa campaign 06v286000. i have pictures and video of the incident but cannot upload due to file format.
Complaint filed: 2014-05-27
Components: POWER TRAIN
at a red light stopped. when light turned green i pressed accelerator to go and it just stalled with the engine revving up. finally it started moving forward slowly. *tr
Complaint filed: 2017-11-07
Components: AIR BAGS
on october 25, 2017 i received 2 letters regarding a vehicle recall for my nissan sentra 2002 concerning issues with my airbag that is defective am reporting this problem because i will like to know what will be my next step and how can i fix this issue that concerns me.
Complaint filed: 2014-05-08
Components: STRUCTURE
tl* the contact owns a 1998 toyota tacoma. the contact stated that while driving various speeds, the vehicle became very unstable. the vehicle was taken to the dealer who diagnosed that the frame was rusted near the rear driver's side spring shackle. the vehicle was not repaired. the manufacturer was notified of the failure. the vin was not available. the failure mileage was 287,000.
Complaint filed: 2014-09-30
Components: LATCHES/LOCKS/LINKAGES
tl* the contact owns a 1997 ford expedition. while driving approximately 30 mph, the rear passenger side door child safety lock activated independently. the failure occurred on numerous occasions. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the approximate failure mileage was 180,000.
Complaint filed: 2016-09-13
Components: AIR BAGS
takata recall recieved notice - for the past 8 months the dealership has refused to call and set appointment. called corporate corproate gave me case number 5 months later nothing. when i call they say to wait. totally unacceptable if the car is a threat to my life replace the bag already!
Complaint filed: 2016-04-28
Components: STRUCTURE
tl* the contact owns a 2000 jeep wrangler. when the vehicle was taken to an independent mechanic for an inspection, the technician stated that the subframe was corroded and needed to be welded. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 73,000. the vin was unavailable.
Complaint filed: 2015-05-06
Components: ENGINE
tl* the contact owns a 2002 chevrolet trailblazer. while driving at approximately 20 mph, the vehicle stalled without warning. the contact merged over to the right shoulder. the failure recurred several times. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 85,000.
Complaint filed: 2014-11-10
Components: ELECTRICAL SYSTEM
2005 chevrolet impala. consumer writes in regards to ignition cylinder and other vehicle repair issues. *smd the consumer stated sometime ago, she was not able to start the vehicle. upon contacting her insurance company, she was advised to press down on the brake and then start the vehicle. it worked. on september 10th the dashboard flashed a security. the consumer stopped by a repair shop and was informed it could have been due to a malfunction with the car key. three days later. the consumer was unable to start the vehicle. she tried the brake solution, but to no avail. again, the problem seemed to be with the key. on september 17th the security light flashed again and the vehicle would not start. after going back and forward with the key, she managed to start the vehicle. the vehicle was taken to a repair shop, where she was informed the ignition cylinder needed to be replaced and the pass key needed to reprogrammed. *jb
Complaint filed: 2022-05-10
Components: UNKNOWN OR OTHER
heard a pop noise under hood. engine shut off battery light came on. went to open hood and there was a fire.
Complaint filed: 2018-05-04
Components: SERVICE BRAKES
tl* the contact owns a 1997 jeep cherokee. upon depressing the brake pedal, it traveled to the floorboard. the contact stated that there was a complete loss of brake power. the dealer (cueter chrysler jeep dodge ram in ypsilanti, michigan) was made aware of the failure. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 215,138.
Complaint filed: 2017-01-05
Components: AIR BAGS
tl* takata recall the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v673000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. one month ago, the dealer placed the contact on a waiting list, the contact was informed that he was 94th on the list and that only a couple of parts were sent daily to the dealer. the manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. the contact was not experiencing a failure. parts distribution disconnect. updated 03/02/17*lj *tr the consumer stated repairs completed 2/16/17. *tr
Complaint filed: 2018-02-16
Components: STRUCTURE
the frame is totally rusted out, and the vehicle is unsafe to drive. i knew it had some rust issues before i purchased the truck, but i contacted toyota corporate to see if this vin was part of the recall in which toyota replaces the frame or buys back the truck. the rep i spoke to said that it was indeed in the recall and that, after i purchase i should take to local toyota dealership and if the frame has perforation then they would replace the frame. so in good faith i flew to nj, bought the truck, which only had 60k miles on it at the time, and drove it back to nc and immediately took to our local toyota dealership. they said the frame indeed had perforation and was eligible for frame replacement. i left the truck there, but they called me the next day and said they were sorry but upon further investigation, they had discovered that the 2003 tacoma was a "northern truck" and had not been properly "undercoated" and was therefore exempt from the recall that would fix the frame. i called toyota corporate and upon further checking, they said that if the 2003 tacoma had been undercoated by the original owner (at no cost to owner-a service toyota provided for free once they discovered that they had used bad steel for the frames of these trucks) then it would be covered in recall. i explained that i would not have bought the truck is their rep hadn't told me that the frame would replaced. they said the rep had not looked far enough into the matter and had told me wrong and that i was basically stuck with a truck i could not drive. i paid $6500 for this truck and i cannot put $12,000 into it to fix the frame. and i should not have to! toyota needs to be held responsible for using bad steel for these trucks. so do i keep driving it until the frame breaks and injures my, my family, or other drivers? then i will sue toyota! please help me get this resolved!
Complaint filed: 2015-07-30
Components: UNKNOWN OR OTHER
it has been a very big problem for all toyota truck an suv frames they are junk an all rust out in the same exact place if not seen in time this could lead to a very fatal error an many lawsuits if they can call back all tacomas that had the same problem why not the 4 runners most that are still on the road have many patches on the frame to keep it drivable an sum what safe
Complaint filed: 2017-10-07
Components: STRUCTURE
frame rusted out date is when i was informed of the issue
Complaint filed: 2014-04-10
Components: ELECTRICAL SYSTEM
i can start my car and then pull the key out of the ignition while the car is still running. this issue started in november of last year (2013) and my equinox only has 40,000 miles on it. *tr
Complaint filed: 2018-10-12
Components: AIR BAGS
air bag doesn't work srs red light is on on dashboard
Complaint filed: 2015-10-26
Components: ELECTRICAL SYSTEM
i have a chevy malibu 2005, the daylight running light/turn signal keeps burning out and have to replace it every 2 weeks, the socket gets so hot and burns the bulb out. it is happening on the drivers side.i am getting tired of this. i feel chevy should do a recall on this, when it burns out then i have no turn signal and tired of replacing the bulb. it gets so hot that the connector on the bulb actually melts and looks like the reflector covering has either gotten so hot it melts or something and now before it blew this time, i went to change the bulb once again after just changing it 2 weeks ago and found/saw that it now melted the covering, the yellow reflector covering. i think this is what it is called. somebody has to do something about this. and if i don't fix it i have a chance of getting a ticket for not having it working. i don't feel like i have to replace the socket since that is the problem as the pictures will show you. the date i picked is only apx. this has been going on for @ least a yr. i hope the pics help you to make a decision the right way. i am getting no where with chevy. updated 11/18/15*lj updated 05/23/18*jb
Complaint filed: 2017-08-02
Components: SERVICE BRAKES
brake lines are severely corroded. causing pin hole leaks. lines are so severely corroded that there is no way to fix except to replace all bake lines. this is a exterme costly repair. dealer ship quoted a minimum $1700.00 but could be higher. leaks occurr while driving then applying brakes due to corrosion cause weak spots in lines. leaks only occurr while driving then applying brakes that cause increase in pressure in lines. this could be very dangerous in fast moving traffic.
Complaint filed: 2019-01-17
Components: STRUCTURE
tl* the contact owns a 2004 toyota 4runner. while the vehicle was being serviced by an independent mechanic, the technician noticed that the frame was corroded through. the contact called buchanan's auto sales at (423) 282-5515 (located at n roan st, johnson city, tn 37601), but was not assisted. the manufacturer was not notified of the failure. the vehicle was not diagnosed or repaired. the approximate failure mileage was 143,000.
Complaint filed: 2014-07-09
Components: SERVICE BRAKES
attempted to stop at stop sign and bake line between master cylinder and prop valve ruptured instantly draining brake fluid resulting in no braking. stopped vehicle with parking brake. upon inspection, determined that brake line had rusted out as a result of being mounted on top of frame rail where dirt, salt and moisture collect from front wheel spray. *tr
Complaint filed: 2014-09-15
Components: SERVICE BRAKES
all the truck brake lines are rusted and a leak sprung up on the section under the radiator feeding the passenger front wheel. have looked the entire us for parts and gm has a improved nylon coated part number 22932587 they have apparently discontinued. numerous sites point to an ongoing investigation of such vehicles with a documented failure rate of 1:1000. the question.if the failure rate is this high, and it has been going on since 2010 - why is gm not being pressured to make this right with customers? this repair may cost me approx $1800.00 and that is a lot considering the defect is so widely known. *tr