vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2015-01-07
Components: STRUCTURE
i purchased my 1999 toyota tacoma 4x4 11/2013 at a small dealership. i checked the vehicle out pretty good before purchase and found lite surface rust on frame and thought nothing to worry about. 12/2014 i was working on emergency brake, do to sticking and notices a large rust hole at the rear leaf spring. i started looking on the internet for local frame repair company's and found out about the problem with this year tacoma. i called toyota service and they said there was nothing they could do because the warranty ran out on frame rust. i called a local toyota to buy a new frame, they told me they don't manufacture that year anymore. i took it to a frame repair shop and they told me it would cost $2600 to fix the rear half section of the frame and to replace the front section as soon as possible. the whole frame, if they locate one used from out west and repair would be $6000. it really seems that there is a serious safety issue here and there hasn't been a recall on the frame. if they recall they have to fix all the years mentioned. *tr
Complaint filed: 2019-05-31
Components: ELECTRICAL SYSTEM
takata recall esl (electric steering lock) components the motor fails to unlock the steering the first time, but work in following attempts. some times it takes 1 to 4 hours for esl to unlock. this happens only when the vehicle is parked weather overnight or just coming out of the store shopping.
Complaint filed: 2015-03-30
Components: SERVICE BRAKES
tl* the contact owns a 1999 chevrolet suburban. while driving at approximately 10 mph, the low speed abs modulator activated when the brake pedal was depressed. the failure recurred several times. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 150,000.
Complaint filed: 2014-07-14
Components: STRUCTURE
the clear coat is peeling. started on the roof. then the trunk now it appears the hood may be starting. i kept this car well maintained and there was no good reason for the clear coat to start to peel. honda gave me $500 in "loyalty cash". i have seen this problem on numerous other honda accords dating to the early 2000's. when it first started i thought it was due to using car washes. but then i noticed other vehicles having the same problem. honda didn't even send a representative to look at the car when i requested one. *tr
Complaint filed: 2017-02-09
Components: AIR BAGS
for approximately the last 4 years the airbag light has been on indicating an issue with the airbag system. given all the airbag problems in recent years and the fact this seems to be a common problem with 2005 gm suvs and given airbags are vital safety equipment gm needs to provide owners with these problems a free fix or be forced to recall these vehicles immediately for repairs before alot of people get hurt or killed.
Complaint filed: 2014-05-28
Components: SERVICE BRAKES
stopping at red lights or stop signs cause abs to make noise and keep you from coming to a stop with out pumping brakes have tried new brakes and bleeding of brakes and new all around calipers and other brake parts and still having the same effect. *tr
Complaint filed: 2015-05-04
Components: STRUCTURE
tl* the contact owns a 2002 ford escape. the contact stated that there was extensive rust and corrosion on the underbody framing and the cross member. the vehicle was included in nhtsa campaign number: 14v165000 (structure). the vehicle was taken to the dealer, who installed a newly designed reinforcement; however, the frame and the cross member were rusted and not covered under the recall repairs. the manufacturer was notified of the failure. the approximate failure mileage was 189,000. the vin was not available.
Complaint filed: 2015-03-09
Components: AIR BAGS
tl* the contact owns a 2003 toyota corolla. the contact received a recall notification for nhtsa campaign number: 14v312000 (air bags) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. updated 4/30/15*cn updated 05/05/15*jb
Complaint filed: 2015-08-04
Components: AIR BAGS
driver of veh. 1 2003 chev venture ls was east bound through a controled intersection, when veh. 2 a 1997 jeep was west bound in into the intersection and made an abrup left turn in front of veh. 1. both vehicles struck each other in the left front corner of each vehicle. veh. 1 was declared totalled by travelers insurance co. the lf portion of the van was shoved back in to the motor, radiator, along with the lf wheel and assembly. the drivers airbag did not deploy from the near head on crash.
Complaint filed: 2014-10-29
Components: STRUCTURE
my 2003 4runner has a big rust problem. the frame is rotting at an exponential rate. recently took in for an oil change, and my mechanic said the frame was severely rusted out, and was starting to have perforations.i haul my children around in the vehicle and it is starting to worry me that it is going to be unsafe to drive. i called toyota to try and remedy the situation, but they pretended like there was no problem. i have done lots of research and found thousands of complaints with 4runner owners in the same years and body styles as mine who are having the same exact problem- this needs to be recalled by toyota before someone gets killed, if it hasn't already happened. *tr
Complaint filed: 2020-12-17
Components: AIR BAGS,SERVICE BRAKES
while coming to a stop and the intersection of longstreet and highway 82. i pressed on the brake peddle and the brakes locked up and i sled through the intersection into a ditch. i was traveling the speed limit of 50 mph. the passenger air bag deployed but the drivers did not deploy. i have a broken nose from hitting steering wheel. seat belts were on front seat driver and passenger.
Complaint filed: 2018-05-02
Components: AIR BAGS
takata airbag issue: i was in a front end collision at a speed of about 20mph on a city street with no one in the passenger seat. the vehicle sustained significant front end damage, resulting in loss of the front bumper, damage to the hood and to the front engine components, including leaking of window washer and transmission fluids. the driver's air bag did not deploy, but in my estimation, is should have done so. i was not injured since i was wearing a seat belt. the air bag is a replacement air bag that was replaced by a honda dealer in virginia, at the very beginning of the takata air bag recall. i am simply reporting this as a potential safety issue, since i believe that the replacement air bag should have deployed as naturally as a factory installed one.
Complaint filed: 2014-09-06
Components: SERVICE BRAKES
on november 11, 2013 i was backing my 2003 chevrolet avalanche out of my driveway in maryland when the brakes failed. as i was stopping, the brake pedal suddenly lost all resistance. i tried pumping the brakes but could not produce any braking action. i shifted to neutral and used the parking brake to stop. i towed the vehicle to a gm dealer, who said the metal brake lines had corroded and ruptured. i was charged $1150 to repair the brakes. ten months (sept 5, 2014) and less than 500 miles later i again lost all braking power, this time while traveling at 5 mph leaving a parking lot near a carwash. i returned to the same dealer who said the steel brake lines have corroded. his estimate is $2200 for repairs. *tr
Complaint filed: 2018-10-17
Components: UNKNOWN OR OTHER
failure in key and ignition. the key will not turn so the car can not even be towed. this is such a common failure yet no recall. now the car is stuck in a parking lot.60 miles from my home.
Complaint filed: 2023-08-19
Components: TIRES
215/70r15 98t tire purchased 10 days prior blew-out , resulting in total loss of vehicle.
Complaint filed: 2016-04-12
Components: SERVICE BRAKES
brakes failed while backing out of the garage. after inspection it was determined the brake line to the left rear wheel developed a hole due to excessive rusting of the steel brake line.
Complaint filed: 2015-02-26
Components: AIR BAGS
tl* the contact owns a 2004 honda accord. the contact received notification of nhtsa campaign number: 14v700000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2014-09-17
Components: SERVICE BRAKES
i have a 2003 ford windstar. parking brake and abs lights on the dashboard will light up after driving it for about 5 minutes or so. these lights are on while i drive. but when i turn the car off and start up again they stay off, until in 5 or so minutes they come on again and stay on while i'm driving till next time i shut the car off. is at it's worse when the weather is hot. this disengages the abs brakes i depend on especially with winter weather approaching. my complaint is that ford dealers said this is not a recall item and i believe this should be since there seems to be a lot of folks with this same issue. thank you. *tr
Complaint filed: 2018-04-10
Components: STRUCTURE
2000 toyota tacoma. consumer writes in regards to vehicle rust problems. *smd *cn
Complaint filed: 2014-09-03
Components: ELECTRICAL SYSTEM,ENGINE
my 2003 for escape refuses to start after being driven until several hours if not days later. i have replaced the starter twice the first time it worked for 2 months and it did it again on 9-2-14 replaced the starter again and it will not start still there is no power going to any of the electrical parts in the engine compartment and there is a strong smell of fuel. i have replaced all relays and fuses and still nothing. i was stranded with my 5 month old and 16 month old in 100 degree weather. *tr
Complaint filed: 2018-08-28
Components: STRUCTURE
i bought this vehicle used and then found out that the engine cradle has a rust hole in it which may make it unsafe to drive. i also learned that it is a common problem with this make and model and that chrysler has no intention of addressing this problem. chrysler obviously made this part sub-standard and should provide a replacement for the substandard part. it is definitely a safety hazard.
Complaint filed: 2015-11-30
Components: AIR BAGS
takata recall: my dealership has not replaced the airbags yet and they say they don't know when they can. i think they are stalling. this is a dangerous situation and they need to fix it or find some other company that will.
Complaint filed: 2018-10-08
Components: STRUCTURE
sub frame has cracked under normal driving.during regular commutes and drives on residental roads i began to hear noises from the rear of the car and i took a look underneath car, there was a small crack in the differential mounting ear. i also checked inside of the hatch area and removed the sound deadening revealing a small separation of the trunk floor panel on the passenger's side.
Complaint filed: 2019-01-31
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
security lights comes on and car dies,ignition switch faulty,car start but dies
Complaint filed: 2015-04-12
Components: ELECTRICAL SYSTEM
fire started in left rear quarter of vehicle. it was caused by wiring to rear defogger, lights rear wiper harness. damage to wiring, trim panels melted, head liner damage, outer body paint blistered above fuel filler door. it was just luck that it was snowing so i used the snow to put out the fire. estimated damage to vehicle by insurance co. was $2961.00. *tr
Complaint filed: 2018-11-30
Components: STRUCTURE
tl* the contact owns a 2001 toyota tacoma. while stationary and while driving various speeds, the frame of the vehicle became severely rusted and corroded. the contact stated that the cab frame bracket connected to the frame of the vehicle was affected. in addition, the contact stated that there were holes in the frame of the vehicle. a dealer and the manufacturer were not made aware of the failure. the failure mileage was approximately 117,000.
Complaint filed: 2014-09-18
Components: SERVICE BRAKES
brake lights went on as well as abs lights and traction control lights, vehicle started to brake on its own while driving about 40 miles an hour. this happened twice for a few seconds and then i had control again. very scary. *tr
Complaint filed: 2017-11-02
Components: SERVICE BRAKES
tl* the contact owns a 2002 gmc sierra 1500. while driving between 3-8 mph, the brake pedal was depressed and the anti-lock brake system engaged, increasing the braking distance. there were no warning indicators illuminated. the contact mentioned that the failure occurred intermittently. the vehicle was taken to an independent mechanic where it was diagnosed that there was rust between an abs sensor and the hub in the front driver and passenger side wheels. the hub and sensor needed replacement, but the vehicle was not repaired. the gmc dealer (jeff wyler florence buick gmc, 1154 burlington pike, florence, ky 41042 (859) 279-4590) informed the contact that the vin was not included in any service bulletins or recalls. the manufacturer was contacted and confirmed that the vin was not included in nhtsa campaign number: 05v379000 (service brakes, hydraulic). the failure mileage was approximately 165,000.
Complaint filed: 2019-10-10
Components: STEERING
while driving my 2004, mazda rx8 the electric power steering module failed, and jerked the car aggressively to the left into the oncoming lane of traffic. the force was so strong that it caused momentary loss of control. fortunately, there wasn't any oncoming traffic at that moment on that particular stretch of road. when reviewing the mazda forum there were several other owners that experienced the same loss of control or failure. additionally, mazda had power steering assist recalls for the same problems, ref. mazda3/mazda5 power steering recall notification 6010h.
Complaint filed: 2016-06-02
Components: STRUCTURE
i had the sub frame replaced due to rust. last week the sub frame fell off the car, the isolators busshings failed and pulled thru and the frame dropped. the frame was replaced 17,000 miles ago. i pulled the invoice and looked at the list of parts replaced then, i looked at the parts schematic on the chrysler web-site. it appears when the repair was done the isolator. cradle, crossmember. lower rebound plate, was not replaced. after looking under the car i do not find this part. the frame failed when my wife was driving the car, she was driving on a residential road at about 25 mph.
Complaint filed: 2015-03-17
Components: EXTERIOR LIGHTING,AIR BAGS
tl* the contact owns a 2002 honda civic. the contact received notification of nhtsa campaign numbers: 12v136000 (exterior lighting), 14v351000 (air bags), and 14v349000 (air bags). the parts were unavailable to repair the vehicle. the dealer did not provide a specific date for when the parts would become available. the manufacturer could not provide an estimated date for when the vehicle would receive the recall repairs. the contact had not experienced a failure.
Complaint filed: 2019-06-03
Components: VEHICLE SPEED CONTROL
tl* the contact owns a 2003 ford escape. while driving 60 mph and passing another vehicle, the contact raised her foot off the accelerator pedal; however, the vehicle accelerated independently to 75 mph. the contact depressed the brake pedal and the vehicle slowed down to 70 mph. when the brake pedal was released, the vehicle began to accelerated to 75 mph. the contact depressed the brake pedal again with excessive force, but the vehicle failed to stop. the vehicle slowed down to 45 mph, but the engine was still revving. the contact was able to coast the vehicle to the side of the road at 40 mph and quickly powered off the engine. due to depressing the brake pedal with excessive force, there was a burning odor coming from the brake pedal. the vehicle was restarted while in the park position and the engine started to accelerate. the contact quickly powered off the engine. the contact's father inspected the vehicle and noticed that the cable connected to the throttle was caught in between the engine and the plastic engine cover. the contact's father maneuvered the cable and the vehicle drove normally. the vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. the manufacturer was notified of the failure and referred the contact to nhtsa. the approximate failure mileage was 128,000.
Complaint filed: 2023-01-19
Components: STRUCTURE
when i was driving, the mount for the brake line dropped and twisted and damaged the steering rod. i drove straight to a mechanic, and he showed me that the frame was rusted out completely, and the truck is not safe to drive.
Complaint filed: 2024-07-05
Components: SERVICE BRAKES
my wife was driving home from work, said brake is failing, makes loud grindy, rattling noise when brake is applied. once the car is turn off and back on, everything is back to normal. when i got home, i took the wheels off to check everything was ok, pads were almost new, which i replaced last year. drove around for 10 miles no problem. this is a serious safety issue which nissan/infiniti should take care of.
Complaint filed: 2014-04-19
Components: ELECTRICAL SYSTEM
i received my recall notice in late january , early february. i immediately called christenson chevrolet 9700 indianapolis blvd highland, in 46322 i was told the parts would be in late march early april. i then called the last week of march and i was told the parts would be in april 5th or 6th. i called on the 8th to set up a time for getting me vehicle fixed. i have been having problems with my ignition all winter. on the 8th i was told they needed my vin number, make of car and phone number so they could order my part. they could have got that the first time i called. i called again on april 18th to inquire about my recall. i was rudely told that i was on the list and they would call me when they were ready for me. this is a safety recall and i am having problems with my ignition. i have never heard of recall that worked in this way. my part should have been fed exed to their location so it could be repaired the next day. why am i still waiting to get my car fixed when it is having problems during a safety recall? *tr
Complaint filed: 2016-03-30
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet impala. the contact stated that the vehicle randomly stalled without warning. the dealer could not duplicate and diagnose the failure. the vehicle was taken to a second dealer who also test drove the vehicle, and the vehicle stalled. the manufacturer stated that the vehicle was not included in nhtsa campaign number: 14v400000 (electrical system). the contact was to determine if the vehicle would be diagnosed by a dealer or an independent mechanic. the approximate failure mileage was 100,000.
Complaint filed: 2016-02-08
Components: STRUCTURE
tl* the contact owns a 2000 toyota tacoma. while the vehicle was undergoing a tire change, it was observed by the dealer that the rear subframe of the vehicle was severely rusted. the dealer stated that the entire frame needed to be replaced. the manufacturer was notified of the failure and stated that the vehicle was out of warranty. the vehicle was not repaired. the approximate failure mileage was 137,524.
Complaint filed: 2014-04-12
Components: ELECTRICAL SYSTEM
stopped to get gas. truck was idling went to shut ignition switch off. key comes out without locking steering. went to start truck and when running could pull key out of ignition and still running. never had this issue with a vehicle before. ignition switch is does not always turn without jiggling(intermittent). similar ignition switch not turning without jiggling on my 2007 saturn vue([xxx]).i believe this is a safety defect peculiar to gm ! information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr updated 09/29/2014 *js
Complaint filed: 2020-02-07
Components: ELECTRICAL SYSTEM
tl* the contact owned a 2004 bmw 325i. the contact stated that while parked at a fueling station and when exiting the store noticed smoke exiting the trunk of the vehicle. the contact used the key fob to open the trunk of the vehicle and saw that trunk was engulfed in flames. the fire department and police department were called for assistance. the fire department was able to extinguish the fire. a fire and police report were filed. the fire department stated that the fire was not due to operator involvement and was caused by an electrical failure. the contact was not injured. the vehicle was towed to a tow yard. the vehicle was not taken to be diagnosed nor repaired. the manufacturer was contacted and informed of the failure. the contact received a letter from the manufacturer which stated that the failure was possibly due to rodent intrusion in the vehicle. the vehicle was destroyed. the approximate failure mileage was 130,000. *ln *dl
Complaint filed: 2016-04-18
Components: ELECTRICAL SYSTEM
bad ignition switch will stall on highway and just starting where the key is 1,2,3 is start between 2 and 3 well on 2 it will not light up the dash lights no power so i turn into a little bit from 2 to 3 and make contact then start and sometimes keeps running others stalls random for the past year or 2 now just does it all the time
Complaint filed: 2014-11-18
Components: AIR BAGS
recall for defective airbags. *tr
Complaint filed: 2015-03-18
Components: FUEL/PROPULSION SYSTEM
to whom it may concern: i currently own a 2004 xc90 t6, and have now encountered the same issue twice with my vehicle. last year around the same time frame, there was a terrible scent of gasoline fumes throughout the cabin and exterior of the vehicle. the strongest concentration of the odor occurred around the backseat, passenger side. i took the vehicle to my mechanic and it was conclude that the was a fume leak occurring from the seal around the fuel pump. i purchased a new pump and seal from volvo and had the unit replaced. exactly around the same time of the year, a year later, i am encountering the same exact issue again. there is an offensively strong odor from gasoline fumes in and around the vehicle originating in the same place. i did some research on the web, and it looks like there have been hundreds of similar issues reported. *tr
Complaint filed: 2018-03-27
Components: AIR BAGS
takata recall - gm dealers advise my car not affected but on recall websites my 2004 saab 9-3 aero is shown to have a takata air bag.
Complaint filed: 2016-03-04
Components: SERVICE BRAKES
i live in south east ma. were sault is use always and it has rotted my brake lines at the abs controll a line let go on my truck with family and my grand babies i am a heavy truck operator with a cdl so i know not to panic i got my truck stopped without a crash but if my wife was driveing or my young daughter they wouldnt be so lucky we in the saulting states should have staneless steal for safty cant be to much to ask for young lifes at stake or people who panic what should i do at the time i was in the city of taunton i was coming to a heavily traveled street in rush hour trafic the brake line to rear brakes falled because of rot on inspion i see they are all rotting and need to be repaired i dont have body rot or frame rot of any kind always car wash after storms on nice days.
Complaint filed: 2015-11-18
Components: AIR BAGS
tl* the contact owned a 2003 ford explorer. while driving at 50 mph, the front and rear driver side tires blew out, which caused the vehicle to flip over several times. the air bags failed to deploy. a police report was filed. the contact suffered injuries to the lower back, arm, and knees. the passenger suffered an inflammation of the lower back. the driver and passenger both required medical attention. the vehicle was towed to an independent facility. the vehicle was destroyed. the approximate failure mileage was 100,000.
Complaint filed: 2015-09-09
Components: STRUCTURE
frame rusted under 4 runner and on bumper told by person working on sway bar links. stated excessive rust on frame and rear axle.
Complaint filed: 2018-08-24
Components: POWER TRAIN
tl* the contact owns a 1999 ford ranger. while the vehicle was parked, it rolled into a neighbor's yard without warning. the failure recurred whenever the vehicle was parked on an incline. the vehicle was taken to borman autoplex (470 w boutz rd, las cruces, nm 88005, 575-525-4500) where the contact was informed that the vehicle was not included in a recall. the manufacturer was not made aware of the failure. the vehicle was not diagnosed or repaired. the failure mileage was approximately 200,000.
Complaint filed: 2017-01-03
Components: STRUCTURE
badly rusted frame
Complaint filed: 2014-03-21
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 chevrolet cavalier. the contact stated the instrument panel failed to function properly. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was not available.
Complaint filed: 2015-03-31
Components: AIR BAGS
tl* the contact owns a 2002 jeep liberty. the contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.
Complaint filed: 2016-12-05
Components: AIR BAGS
while driving on a straight stretch of highway, the driver's side (left side) side impact airbag deployed for no apparent reason. *tr
Complaint filed: 2016-01-15
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 1500. the contact received a recall notification for nhtsa campaign number: 15v313000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. the failure mileage was 135,000.
Complaint filed: 2017-10-19
Components: STRUCTURE
tl* the contact owns a 2003 ford escape. while the contact's spouse was driving 30 mph, a loud pop was heard and the steering wheel became extremely loose. the contact stated that the vehicle swerved to the right and the driver was able to stop the vehicle on the side of the roadway. there were no warning indicators illuminated. the vehicle was towed to ourisman ford lincoln of alexandria (6129 richmond hwy, alexandria, va 22303, (703) 660-9000) where it was diagnosed that the subframe was fractured and needed replacement. the vehicle was not repaired. the contact stated that the vehicle was serviced per nhtsa campaign number: 14v165000 (structure), but the remedy failed to repair the vehicle. the manufacturer was notified of the failure and opened a case. the failure mileage was approximately 150,000. the vin was unavailable.
Complaint filed: 2014-03-31
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 buick regal. the contact stated that the vehicle stalled while driving at various speeds. the vehicle was taken to the dealer where the ignition was replaced. the manufacture was notified of the issue. the failure mileage was 37,500 and the current mileage was 47,922. updated 05/19/14*lj updated 7/24/17 *cn
Complaint filed: 2015-08-10
Components: SERVICE BRAKES
while pulling out of my driveway i experienced complete brake failure. looked under truck and brake fluid was everywhere and the brake lines were severely rusted and had busted. looked it up and this appears to be a common problem with this model truck but there has never been a recall?! this issue needs to be addressed with gm.
Complaint filed: 2014-05-29
Components: STRUCTURE
tl* the contact owns a 1996 jeep grand cherokee. the contact received notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline and structure) and stated that the parts were not available. the dealer did not give a specific date when the parts would become available. the manufacturer could not provide an estimated date for when the contacts vehicle would receive the recall repairs. the contact had not experienced any failure.
Complaint filed: 2018-05-30
Components: STRUCTURE
tl* the contact owns a 2002 ford windstar. the contact stated that the subframe was rusted out. the vehicle was not taken to a dealer for diagnostic testing or repairs. the manufacturer was not made aware of the failure. the failure mileage was not available.
Complaint filed: 2015-02-23
Components: ELECTRICAL SYSTEM
2003 oldsmobile alero. consumer received recall for ignition system and requests reimbursement for new ignition system. *ta the consumer stated the vehicle would not start at times. the tumbler assembly and key were replaced. *jb
Complaint filed: 2014-12-16
Components: ELECTRICAL SYSTEM
2004 cadillac deville key got stuck in the ignition. *mw the consumer stated even before he received the recall notice, he experienced a problem with the key getting stuck in the ignition. when the he twisted the key, to remove it from the ignition, the key broke. the consumer made an appointment, to have the recall issue taken care of. however, when he arrived at the dealer, he was informed the parts were not available. *jb
Complaint filed: 2018-05-07
Components: ELECTRICAL SYSTEM
hi there, i have issues with ignition cylinder lock system and looks like there was a recall for the model/year of honda odyssey i currently own. i was wondering if the recall missed other batches of honda odyssey vans manufactured during the same time. electrical system:ignition:switch recall for 2004 honda odyssey thanks, raj
Complaint filed: 2015-01-05
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet monte carlo. the contact stated that while driving at approximately 70 mph, the vehicle stalled without warning. the vehicle was able to be restarted, but the speedometer needle seized. the failure recurred several times. the vehicle was taken to a dealer where it was diagnosed that the pass lock system needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 75,000.
Complaint filed: 2018-05-06
Components: SEAT BELTS
driver seat belt will not stay buckled. while driving, i notice that this belt spontaneously unlatches leaving me unprotected. this happens quite frequently and it doesn't seem to matter how i operate the buckle. this happens while the vehicle is in motion during any kind of driving.
Complaint filed: 2015-11-29
Components: AIR BAGS
takata recall, chrysler is playing a game they send notices for recall but never have the part. they put your name on a list they say but never call you back. when you call to see where you are on the list they cannot find it and start a new one.
Complaint filed: 2018-11-25
Components: SERVICE BRAKES
parking brake not working on 5 speed transmission. has rolled when parked and in gear. has happened on multiple occasions.
Complaint filed: 2014-05-27
Components: SERVICE BRAKES
i have a 2001 chevy silverado 1500 extended cab pickup truck that i purchased new. a number of years ago there was a recall for antilock brakes in rust belt states. supposedly the sensors were dirty and needed to be cleaned. wisconsin was initially not a rust belt state but eventually was included. prior to its inclusion my antilock brakes were malfunctioning on a regular basis and caused three near miss accidents before i pulled the fuse to cut power to the system. after wisconsin was included i took my car in - the sensors had rusted away to non existence. they replaced the sensors. about 9 months ago the truck began to exhibit the same failures causing more near misses. i contacted gm. they refuse the repair it a second time. so i have disabled antilock brakes again. i think gm should be made to replace their sensors and they should be designing sensors that don't rust away. *tr
Complaint filed: 2018-01-11
Components: AIR BAGS
takata recall - car not on recall list but dash airbag warning light is on constantly. have been waiting for airbag recall notice for over 2 years with light on.
Complaint filed: 2024-07-19
Components: ELECTRICAL SYSTEM
the cluster of the speedometer
Complaint filed: 2018-06-04
Components: ELECTRICAL SYSTEM
takata recall all the gauges on my trailblazer have stopped working except the gas and temperature gauge. while i was driving 2 weeks ago on the highway my gauges just quit working and the needles dropped to the bottom.
Complaint filed: 2018-05-24
Components: STRUCTURE
excessive rust corrosion on frame rendering failure of state inspection
Complaint filed: 2014-07-02
Components: AIR BAGS
my husband was involved in an accident shortly after purchasing our vehicle at which point a trailer (rear of a pick up) hauling dirt was released from and oncoming vehicle (traveling approx. 45-55 mph) and my husband driving at 35 mph (braking as he saw it coming towards him) the trailer slammed into the front end of our car. this caused the frame to be bent with several other damages including broken axle, and driveshaft with other minor repairs. the car would have been considered totaled had it not had gap coverage and due to fault the other drivers insurance would have had to buy the car out from our credit agency. approx. damage was a little over $5000. my concern is with the airbags (even or repair shop said they should have deployed) and with gm's recent recalls (my make and model included but the vin has not been flagged yet) they are claiming the issue with our car isnt like the recent colbolt recall a few months back. but our vehicle can be jarred into acc. while still in motion causing the vehicle to become difficult to control . we have always had minimal key on our rings (house, car, work keys with a single ring) gm explained to me this last wk that the car was just added on the list for unintended key rotation not the faulty ignition and i would need to wait and see if our vin was involved but they assured the car was safe. after reading up on the recent complaints of the year make and model i see this is not just our car and i highly doubt in anyway it is a coincidence. we also have the directional issue were it sometimes doesnt work and when it does it has a long lasting clicking after use and to our knowledge this part was replaced atleast twice by pervious owner as well as once by us. *tr
Complaint filed: 2015-08-20
Components: AIR BAGS
tl* the contact owns a 2004 toyota avalon. the contact received notification of nhtsa campaign number: 15v043000 (air bags) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Complaint filed: 2014-05-01
Components: SERVICE BRAKES
it appears that there was an issue with the parking brake linkage. there had been small noticeable shimmy with the brakes, which having been fairly recently replaced, did concern me. however, on the way home, i tapped the brake at approx 35 mph, i got a very large clunk in the rear. i continued to drive, very concerned over what may have occurred. however, i was on open road, 40 miles from home. as i continued to drive, i could tell there were major issues. it was bad weather, and i was in middle of nowhere. i continued home to my repair shop. they informed me the next day, that the parking brake linkage got fouled up, wrapped around a brake or something, eventually tearing it all up. this is costing me approx $500 to replace. after research, i see a tsb 08-11-1 was issued. why not owners notified? this is an issue that should have been sent to owners for a fix. i blame ford. *tr
Complaint filed: 2020-02-03
Components: SUSPENSION,UNKNOWN OR OTHER
we bought it in 2014 with 76k and the frame had recently been coated. supposedly it was from texas, and we live in northern minnesota. the frame looked good and seemed solid, but within a year or two all of the coating fell off revealing very rusty metal. by 3 years (2017) there were holes in the bottom of the frame mainly behind the front tires area, and the rest of the frame is also quite rusty. i had to replace the front sway bar end links but they broke soon after and kept breaking within a few months after repeated replacement due to excessive frame movement. it feels less safe without a functional sway bar attached to the frame and has more body roll with more risk of rollover. the frame is rotting from the inside out, and the rust is spreading like cancer in the surrounding areas underneath. the body has almost no rust at all. i parked it in the winters twice now, hoping to buy time. but i'm counting the days that it will be unsafe to drive anymore. i'm not even sure when to determine when that will be, and am hoping it doesn't have catastrophic failure at highway speeds like others have had with the earlier sequoias. i bought this for my wife and paid $16000 cash for it. we've put on 60k miles but expected to get many more years out of it being that it is so solid and reliable otherwise. this frame is horrible, and probably would have shown itself a problem sooner, had it not been in texas most of its previous years. it is wrong that the 01-04 years are excluded from the recall that only covered the 05-08 models, when it is obvious the same problem existed then as well based on so many similar reports. toyota got money from the frame makers and us customers should be reimbursed for the severely prematurely rusting frames, that will be taking 10 or more years off the life of the vehicle otherwise. please address and take this problem seriously.
Complaint filed: 2014-06-07
Components: SERVICE BRAKES
i was on my way to church, driving in a 30 mph speed zone, going down hill, coming to a stop and it had just started raining. as i applied the brakes i started sliding/hydroplaning all over the road, first into the oncoming lane, then back to my lane, but off to the edge and finally managed to stop just at the stop sign. there was traffic all around me, but thankfully i didn't hit anyone or go off into the ravine. i had just had new brake pads put on 2 weeks before. my tires were wearing, but my mechanic/tire salesman said i didn't need new tires yet, i still had plenty of tread. as soon as i could pull over and call him, i scheduled an appt. for new tires 2 days later. i am a widow and am very careful to keep the car in good shape so my chances of getting stranded are as low as i know how to keep them. my son and some other men at church had also looked at the tires and said i didn't need to change them. so, i started wondering what could have made me hydroplane like that if the tires weren't bad, and had i spent the money on new ones needlessly? that's when i decided to research the recall site. and i found another incident almost identical to mine, complaint filed 10/06/2008. also, the odometer doesn't work, so i really don't know the actual miles. it is more than 165,000. that is what is showing. if there is something that needs to be fixed, i need to know. the car runs good, but i don't want to be unsafe in it. that was a very scary incident and i know the lord was with me and the other drivers around me, but i don't believe in testing him, knowing that something can be done! in this incident there could have easily been a crash, injury or even death. *tr
Complaint filed: 2022-01-27
Components: AIR BAGS
the contact owns a 2001 mercury grand marquis. the contact stated that while his wife was driving at an undisclosed speed, there was an electrical glitch on the instrument cluster. additionally, the battery was drained. the contact self-diagnosed the vehicle with a code reader and retrieved dtc - b1869 related to the airbags. the dealer was made aware of the failure but informed the contact that there was no recall associated with the vin. the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the contact related the failure to nhtsa campaign number: 00v270000 (air bags) however, the vin was not included in the recall. the failure mileage was approximately 98,000.
Complaint filed: 2016-01-09
Components: STRUCTURE
frame is rotting out by control brackets. i've been told by a mechanic that it will not make it through the winter. its not safe and will crumple on impact.
Complaint filed: 2016-06-20
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2005 chevrolet impala. the contact experienced difficulty turning the key in the ignition. the vehicle was not operable. the vehicle was not diagnosed nor repaired. the manufcaturer was not notified of the failure. the failure mileage was approximately 100,000. the vin was not provided.
Complaint filed: 2014-07-06
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
i purchased my car from a used car dealership of course i expected to have to have minor work done on it. immediately noticed that the heater didn't work when i had it repaired i was told that some valve often gets stuck on these cars the dealership always run diagnostics on your car whether you want them to or upon running the diagnostic i was advised the my new used card would need about $6k in work done from the hood to the trunk i decided to keep the car and get the major work done in stages 1st thing i had done was front break pads and rotors although i opted to have the work completed by an authorized repair shop and not the dealship for obvious reasons (cost) not once did the dealership complete recall repair work or even mention it to me that there were several recalls and my car needed to have those repairs completed but rather over charged me for ball joints plus several other things that more than likely did not need to be repaired. i felt completely taken advantage of and raised my concern adamantly to little avail. i took my car to the dealership multiple time prior to the expriration of the said 10yr extended warranty with regard to the sbc failing not once did they mention or repair it knowing full well that the main purpose of me bringing my car to them was specifically due to the brake warning light being illuminated on the dash i was told that it was some type of sensor not a big deal to worry about that my car would continue to stop and there was no need to replace the said sensor an unnecessary cost since my breaks were fine i told them my breaks weren't fine it was taking too long for the car to slow down and stop they did nothing that was 2012 the condition worsened and the light went from white to red i decided to research online a few months ago and came across 3 recalls i called mbusa they told me the warranty expired november 2013. *js
Complaint filed: 2015-09-30
Components: UNKNOWN OR OTHER
own a 2003 toyota tacoma. received toyota recall letter regarding frame corrosion rust issue in 2009. brought tacoma to jafferian toyota dealership in haverhill, ma on 6/20/09 where they inspected tacoma and said it passed frame inspection. brought truck to local mechanic for routine check who said that the back end of the frame was totally corroded by rust and unsafe to drive. called jafferian toyota who we purchased truck from and asked if they could repair the frame and they said that they could not because we didn't get the truck sprayed for rust. apparently toyota sent out a second recall letter to dealers and owners that they should get trucks sprayed for rust which we never received. we also contacted toyota usa's customer service department and spoke to the "recall team" and asked if there was anything they could do since we didn't receive the second letter regarding spraying for rust and they said no.
Complaint filed: 2023-10-24
Components: STRUCTURE
1. rear subframe body mount rust-through, newly discovered. 2. available for inspection. 3. risk of frame failure and resulting instability at speed 4. there is a tsb for the virtually identical honda pilot regarding this issue; tsb 21-019 "2003-2008 pilot rear subframe body mount rust repair (customer-pay repair)". 5. not inspected. a local body shop reviewed a photo and won't touch it. 6. no warnings
Complaint filed: 2017-07-17
Components: AIR BAGS
air bag light on since i purchased the vehicle from a private party in 2014.
Complaint filed: 2016-05-10
Components: STRUCTURE
tl* the contact owns a 2001 toyota tacoma. the contact stated that while the vehicle was on a lift for routine maintenance when the vehicle fractured in half due to corrosion on the frame. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was approximately 158,000. the vin was not available.
Complaint filed: 2014-07-10
Components: SERVICE BRAKES
the rear brake line between the gas tank and frame blew out as my son was pulling in the driveway. according to the internet, this is a common problem with these trucks. *tr
Complaint filed: 2014-09-02
Components: AIR BAGS
i have received a notice that my car is being recalled under subaru recall campaign wql-48 (nhtsa recall number 14v-399), for a problem with airbag inflators. since then, i have contacted 3 different subaru dealers to try and schedule a time to bring my car in to have the work performed. however, i was told that they don't have the necessary parts in stock. i have contacted subaru of america, and was told that i will be receiving another letter once the parts are available to perform the recall work. from what i understand, the manufacturer has a certain time window to notify the consumer once the recall is announced; however, i feel that in this case, the notification is useless, since i'm unable to get the car repaired. *tr
Complaint filed: 2016-07-19
Components: AIR BAGS
takata recall - notified july 2015 - a year ago - about driver's side airbag, still no parts available and i live in one of the most humid states in the south. it is irresponsible and ridiculous that we have to wait over a year for part replacements that if ruptured, could cause serious injury or death. bmw north america website states: remedy available but global imports atlanta is reporting they still do not have any replacement drivers side airbags.
Complaint filed: 2016-09-13
Components: STRUCTURE
we bought this coach new. in 2009 we were traveling in louisiana on a main highway and the engine grill on the back apparently detached and flew off. we discovered it had been attached with 2 sided tape (4 pieces approx 2 in long ea.) since that time we have encountered 3 other vehicles of the same model that had similar issues. the grill is 4 + feet wide and abt 16 in long.
Complaint filed: 2016-04-27
Components: ELECTRICAL SYSTEM
the ignition switch is faulty. the car will run and suddenly cut out and has difficulty starting. most other models of accords manufactured in this timeframe were covered under an ignition recall in 2002. i owned a different accord in 2006 that was repaired under the recall. however, i was told by a honda dealer my particular model is not covered under the recall.
Complaint filed: 2016-07-23
Components: STRUCTURE
there was a recall on 2000- 2003 tundra frames brake lines i contacted toyota that frame was rusted unsafe . toyota first asked if i wanted a buy back or a replacement on frame of truck . i asked for further details on both , they take all my information opened a case with [xxx] they informed me a case manager would be in contact with me . within 72 hours i was contacted by case manager [xxx] captain who informed me that the frame was treated with corrosion resistant compound there was nothing else toyota would do for me . i don't understand how they can say they treated the frame its rotted out ! there is no rust on any of the body parts of this truck . now i have a truck with a good body , motor , trans that is not safe to drive cause the frame is rotted out . i did forget to ask toyota if they would reimburse me for the brake lines i paid to have replaced even though they were on recall also . i hope with the help of nhtsa that toyota will have to honor the recall on my truck . thank you for your help in this matter . sincerely [xxx]email [xxx] ph [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr