vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2015-03-03
Components: SUSPENSION,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
the gas tank support which was a part of the frame rusted off. *tr
Complaint filed: 2017-07-10
Components: STRUCTURE
tl* the contact owns a 2003 ford escape. while driving 10 mph, the passenger side of the subframe was rusted and detached from the vehicle. the vehicle was towed to mark thomas ford (located at 3098 elm rd ext ne cortland, oh 44410) where it was diagnosed that the frame needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and opened case number: cas13677317. the failure mileage was 174,522.
Complaint filed: 2015-11-27
Components: EXTERIOR LIGHTING
i was driving down the road at night and was turning left when my headlamps just turned off for no reason and i had to drive with high beems the only way they would work is if you hold the turn signal lever towards you.this scared me to death because in my state at this time of year deer are everywhere.
Complaint filed: 2017-04-26
Components: STRUCTURE,UNKNOWN OR OTHER
sheared clutch and brake bracket. vehicle was in motion.
Complaint filed: 2014-05-21
Components: ELECTRICAL SYSTEM
at times vehicle will not start until the steering column shift lever is moved. all power is up, turn key and no response. depress brake pedal and move shift lever from p to d3 may cause starter to work. told by aaa driver that this is a common problem. *tr
Complaint filed: 2015-05-20
Components: ELECTRICAL SYSTEM
had my car in a nissan dealership for diagnostic for ac problems and was told that my 3rd rear brake light was also out. i was not even aware of this. then i was told that i could not just replace the bulb, that i would have to buy a complete assembly unit for that and it would run me $287.00 plus tax!!!!! every time i turn around something is costing me several hundred dollars. this is a safety issue. i just put out over $700.00 for the a/c, radio finisher circuit board, also not on a recall!
Complaint filed: 2019-03-23
Components: STRUCTURE
i have 2004 toyota 4runner v6 4.0 sr5. milage 130.000. the frame has a lot of rust. especially the passenger side thru whole that side. the front radiator mounts are also corroded. back side of the vehicle frame is also corroded. basically whole frame is very rusty. if i touch the frame the pieces start to fall down. everything is ok with vehicle only the frame is very rusty. i do not know how long i can drive like this. hopefully more people will get involved and toyota will solve that issue. 4runner is a great vehicle. i would like to drive it at least 5 more years. unfortunately i think i will not be able to drive it because of rusty frame. driving will no longer be safe. i hope more 4runners 4th generation owners will complain and toyota will replace the frames.
Complaint filed: 2016-07-18
Components: PARKING BRAKE,POWER TRAIN,ELECTRICAL SYSTEM
tl* the contact owns a 2003 honda odyssey. while the vehicle was parked with the key removed from the ignition and the emergency brake engaged, the vehicle rolled away in reverse and crashed into a tree. the air bags failed to deploy. a police report was not filed. the vehicle was not towed, diagnosed, or repaired. the manufacturer was not notified of the failure. the vehicle was previously repaired per nhtsa campaign number: 12v573000 (electrical system). the failure mileage was 253,000.
Complaint filed: 2014-01-01
Components: ELECTRICAL SYSTEM
our speedometer does not tell us how fast we are going all the time. most of the time it is fine but occasionally it will register a different speed than what we are traveling. sometimes it says we are going slower than what we are actually going and sometimes it says we are going faster than we are going. *tr
Complaint filed: 2014-07-03
Components: VISIBILITY
pax front window fell into the door. due to cheap, plastic window clips that failed. replacement clips are now cheap pot metal window clips. *tr
Complaint filed: 2023-03-17
Components: ELECTRICAL SYSTEM
unknown.but water accumulated under the passenger seat under the amp and electrical components after a storm or rainy day.and its a lot of water when i brake i can hear a water fall.and water rushing and moving along the bottom. of the car as i am steering im worried that the wiring and electrical will be damaged by water exposure the battery always dies wires soaked and sitting in water underneath passenger and never can completely get the moisture smell out of front seat area.mildew.why is this water leaking or not draining correctly ??
Complaint filed: 2015-04-01
Components: AIR BAGS
2003 honda odyssey. consumer writes in regards to air bag recall parts not available to complete recall. *smd
Complaint filed: 2015-07-10
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v313000 (air bags) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. the contact had not experienced a failure.
Complaint filed: 2014-09-09
Components: SERVICE BRAKES
i was going straight on a little street when i stepped on the brakes. i felt the brake pad move out of place. and couldn't brake so i used the emergency brake to stop. but still don't know what to do.? *tr
Complaint filed: 2016-05-16
Components: STEERING,SERVICE BRAKES
when slowing down to stop, while at low speed, using the brakes engages the abs system and steering becomes suddenly difficult.
Complaint filed: 2014-07-08
Components: SERVICE BRAKES
the brake lines in my 1999 gmc sierra blew out, and i was barely able to stop the truck before entering a busy highway from my driveway - the brake pedal went all the way to the floor, providing very little breaking power and taking a much longer time to stop and a much longer distance to stop than normal . i was informed that my brake lines had completely rusted out, needing full replacement, which i had done last week at considerable expense. it is unconscionable that gm knew about this problem and failed to inform owners of their vehicles to have their brake lines inspected! i have owned this truck since it was new, and my address has not changed since it was purchased, so my address is in their files. *js
Complaint filed: 2015-03-04
Components: AIR BAGS
tl* the contact owns a 2003 honda cr-v. the contact received notification of nhtsa campaign number: 14v700000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 4/30/15*cn
Complaint filed: 2023-04-08
Components: SERVICE BRAKES
problem is with the bas/abs. the problem was confirmed by two (2) separate drivers of the vehicle in question. the problem occurred on 4 or 5 separate occasions, all within the last 120 days. the bas/abs light on the dashboard indicated random conditions (off when first starting the engine, then on after approximately 1 to 2 minutes). regardless of the bas/abs light status the vehicle appeared to be operating normally. then suddenly without warning the brakes jammed on pulling hard to the right, then to the left. the problem occurs randomly at various speeds. speeds as lows 3 to 5 mph. other times at highway speeds often in heavy traffic. on each occasion, cars following behind, and on each side had to take evasive action to prevent a collision. the vehicle has yet to be inspected by the dealer or independent service center. i'm afraid to drive the car and don't want to pay for towing.
Complaint filed: 2020-12-09
Components: STRUCTURE
tl* the contact owns a 1998 dodge ram 1500. the contact stated the entire dashboard was cracked. the contact stated an occupant sustained an injury due to the sharp dashboard pieces. the contact called piedmont chrysler dodge jeep ram aev (4015 clemson blvd, anderson, sc 29621, (864) 305-4234) and was informed that the dashboard could be replaced or a cap cover installed. the vehicle was not diagnosed nor repaired. the manufacturer was not contacted. the failure mileage was 200,000.
Complaint filed: 2015-07-28
Components: STRUCTURE
the paint started peeling around the beginning of 2012. it has gotten worse affecting almost 100% of the body of the car and has reduced its value drastically.
Complaint filed: 2022-10-07
Components: UNKNOWN OR OTHER,ENGINE
in january 2022, i noticed white smoke coming from the engine and a mechanic said it was the water pump that needed to be replaced, so i have it replaced. recently, i noticed the same white smoke coming from the engine and took it back to the same mechanic who installed the water pump. the mechanic said it was the intake manifold that caused the white smoke. i decided to take it to another mechanic to see if the first diagnosis was correct and that mechanic confirmed the first mechanic's diagnosis and my previous experience with another gm vehicle (1997 vhevy lumina) that had the exact same problem: water pump went out and intake manifold also started to fail until the lumina's engine was fried.
Complaint filed: 2019-03-16
Components: ELECTRICAL SYSTEM
trouble starting the car on occasion, "misfiring" on occasion and outright no starting led us to have the crankshaft sensor, starter and camshaft sensor (twice) replaced, at a cost of over $900.00. further we responded to recall n140350 "unintended ignition key rotation". the dealer replaced a rubber ring in the key to stop the weight of the keys from turning the ignition off. (i think?) after all that the car does start but occasionally on the highway it will stop running, with no other noticeable problems. we would pull over (not always easy to do in a highway!) and the car would start up immediately. sadly this has happened 5 times in the past two weeks. we are afraid to use our car, which is a 52,000 mile beauty but too dangerous under these conditions.
Complaint filed: 2016-04-13
Components: UNKNOWN OR OTHER
report receipt date: may 21, 2009 nhtsa campaign number: 09v171000 component(s): latches/locks/linkages similar issue is happening in my 2003 hyundai sonata vehicle. a child in my back seat just sliced their hand with a 2" inch cut and we had 3 others slice their hand on the front door handle (we taped this) but was not aware of back seat nor recall till today. very concerned as to safety of children in back seat. i only realized this happened to all door handles and their had even been a recall as the parent of the injured child said their car had been recalled for this issue. i called hyundai 4/13/2016 to discuss and was told my vin number was not part of the recall although the exact same issue. all chrome is peeling from top of handle at the seam on all 4 interior door handles.
Complaint filed: 2021-06-28
Components: AIR BAGS
honda is not honoring their commitment to make service available for the recalls on this vehicle, which includes the takata airbag. i am attempting to make an appointment at my local honda dealer paragon honda in woodside, ny on 6/28. there are no service appointments available through the end of december. i had the same problem about two years ago when i attempted to speak to a person at the dealership. they have made this impossible. because i live in nyc it is not reasonable to commute to the next closest dealer because that would require bridges and tolls. this is unaccaptable.
Complaint filed: 2014-12-10
Components: TIRES,WHEELS
while driving, my spare tire fell from underneath my car due to the fact that the cables snapped. the car behind me ran over it and i am now being charged for the damages to that person's car. *tr
Complaint filed: 2018-11-20
Components: STEERING,STRUCTURE
tl* the contact owns a 2004 ford escape. while driving approximately 10 mph, the steering wheel failed due to severe rust and corrosion of the subframe. the contact attempted to replace the control arms and noticed that a huge chunk on the subframe was rotted and corroded with a large hole near the front passenger side of the subframe. the contact stated that the steering wheel was approximately 40 degrees off balance. in addition, the steering wheel was adjusted while turning left or right to prevent independently intrusive steering due to the steering imbalance. the contact was unable to make repairs to the vehicle due to the damage associated with the mount of the subframe that had partially detached from the vehicle. the contact concluded that any replacement measures in relation to the failure would be faulty. champion ford volvo (2502 west 26th street, erie, pennsylvania 16506, (814) 878-2500) was made aware of the failure. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and stated that the vehicle was inspected in 2014 per nhtsa campaign number: 14v165000 (structure), in which the crossbrace was applied to the vehicle for preventative subfame damage in july of 2014. the failure mileage was approximately 128,000.
Complaint filed: 2015-08-21
Components: SERVICE BRAKES
tl* the contact owns a 2004 chevrolet avalanche. while reversing at a low speed, the brake pedal was depressed but it took a longer distance to stop the vehicle. the brake warning light illuminated and service brake system was displayed across the message board. the failure recurred on numerous occasions. the vehicle was not diagnosed or repaired. the contact discovered that one of the brake lines had fractured. the manufacturer was not notified of the failure. the failure mileage was 39,000.
Complaint filed: 2014-12-10
Components: SERVICE BRAKES
went to stop when traffic stop and felt the brake pedal go to the floor with very little braking power to stop. had to swerve to miss the car in front. i limped home with very little braking power and when i got home i check the oil resolve, it had almost no oil. looked under the truck and found a leaking brake line. the line was rusted out. *tr
Complaint filed: 2018-07-02
Components: ELECTRICAL SYSTEM
the green key light on the dash starts flashing and my car shuts off when i'm driving down the road. sometimes my car will not start due to the key light not coming on at all. i have seen this problem with several honda accord's. it is very dangerous.
Complaint filed: 2015-03-02
Components: AIR BAGS
this car is subject to the airbag recall.i was first notified of this in september 2014. since then, bmw has repeatedly put off the target date for this repair. back in october 2014, an article in the financial times stated that replacement parts for the first 25% of the parts would not be available until february 2015. if bmw was aware of this in october 2014, why didn't they make alternate arrangements with another vendor and backcharge takata? *tr
Complaint filed: 2018-09-18
Components: STRUCTURE
tl* the contact owns a 1997 toyota tacoma. the contact took the vehicle to an independent mechanic to have the muffler replaced. the mechanic stated that the vehicle could not be repaired due to rust on the frame. the dealer (toyota of louisville, 6514 dixie hwy, louisville, ky 40258) stated that the contact needed to call the manufacturer. the manufacturer was contacted and stated that the extended warranty for the frame expired on july 31, 2014. the vehicle was not repaired. the failure mileage was 120,000.
Complaint filed: 2020-06-05
Components: STRUCTURE
the drivers side rear panel on 2002 avalanches rust. my truck was parked in driveway and not running. i walked by and my hand made contact with the rusted spot causing an injury resulting in me having to go to the er to get the cut cleaned and a tetanus shot. *tr
Complaint filed: 2015-10-02
Components: SERVICE BRAKES
while backing out of my driveway brake peddle went to the floor and leaked out fluid through a steel rusted brake line on driver side , i had the steel line replaced, a month later same incident thank god it happened again only the opposite side the brake line leaked . if this happened in an emergency stop i may not have been able to share this.
Complaint filed: 2014-05-08
Components: AIR BAGS
i purchased a used 2004 tacoma pick-up truck from an independent dealer and noted the front air bag warning light was illuminated. i finally took it to the toyota dealer for repair in 2013. they replaced the spiral cable in the steering column which turned the air bag warning light off for a few weeks and then it became illuminated again. i took it back and they worked on it for several hours and said the only remedy is to replace the entire air bag assembly for $1600. i am unsatisfied since there have been several recalls on the tacoma air bag systems from models 2005 and higher but not this year. how can such a similar problem not be a manufacturing issue? meanwhile i probably do not have proper functioning air bags. *tr
Complaint filed: 2014-02-07
Components: STRUCTURE
vehicle dash is coming apart in pieces. *tr
Complaint filed: 2014-09-18
Components: ELECTRICAL SYSTEM
failure of the drivers door module. power windows work, but nothing else. no driver 1/2 option buttons, not heated seats. *tr
Complaint filed: 2014-02-26
Components: STRUCTURE
the paint is peeling off in huge areas. i have a '94 buick that has no paint issues and has been outside its whole life. this '02 accord has been garaged its whole life and should not have this problem. *tr
Complaint filed: 2022-02-22
Components: ELECTRICAL SYSTEM
dbr2 not working or obd 2 not working when plug in obd reader no sign of workingness on vehicle
Complaint filed: 2020-03-04
Components: UNKNOWN OR OTHER
sunroof defective and mercedes is not honoring this recall. c class was announced as part of recall, however they would not honor 2004 c230 defective sunroof. please help. i am sure that mercedes is doing their best not to repair as many as possible.
Complaint filed: 2014-06-19
Components: STRUCTURE
door latching mechanism became detached from front driver door. door partially opened unexpectedly. once the door opened without initiation, it could no long be closed. upon inspecting the latch mechanism attachment to the door frame, two of the three connection bolts (phillips head) were completely missing and the third remaining bolt was hanging by a single thread. this was an oem factory attachment that had never been modified or removed since the vehicle was first purchased. *tr
Complaint filed: 2020-08-18
Components: SERVICE BRAKES
tl* the contact owns a 2003 r-vision condor. the contact stated that while driving about 50 mph, down steep hill, the brakes failed to engage and caught on fire. the brake icon illuminated. the vehicle was put in the lowest gear and was maneuvered to an area that was a little flatter, in the middle of nowhere. the vehicle was towed to an independent mechanic who stated that the bosch brakes were included in a recall. the technician replaced the brakes. the contact stated that he did not receive a recall notification. the dealer was not called. the manufacturer was not made aware of the failure. the failure mileage was 16,230.
Complaint filed: 2016-07-18
Components: SERVICE BRAKES
tl* the contact owns a 1991 jeep cherokee. after starting the vehicle, the brake and abs warning indicators illuminated intermittently. the vehicle was taken to the dealer where it was diagnosed that the brake actuator piston assembly would need to be replaced however, the vehicle was not serviced even though the vin was included in nhtsa campaign number: 096v26000 (service brakes, hydraulic). the contact mentioned that he was responsible for the cost of the diagnostic test. in may of 2016, the vehicle was taken back to the dealer a seond time because the abs pump motor failed to operate. the dealer stated that the part was no longer being produced and the manufacturer would repurchase the vehicle at the fair vehicle price. the manufacturer was notified of the issue. the contact was not interested in the amount ofered per the repurchase program. the approximate failure mileage was 90,000. .updated 09/19/16 *bf *cn
Complaint filed: 2016-02-14
Components: ENGINE
vehicle stalls at random, rough/no start, loss of power, engine light/code shaft sensor. same symptoms as recall for this year our vin wasn't included in the list of recalled vehicles.
Complaint filed: 2023-02-05
Components: AIR BAGS
nhtsa said owners of certain honda accords should not be driven since airbags could explode and be fatal to the driver. we are not allowed to drive them until it is fixed.
Complaint filed: 2018-08-16
Components: SERVICE BRAKES
tl* the contact owns a 1992 plymouth grand voyager. while driving various speeds, excessive force had to be applied to the brake pedal to stop the vehicle. the failure occurred without warning. lodi chrysler jeep dodge ram (1255 beckman rd, lodi, ca) diagnosed that the abs pump module assembly and brake actuator assembly failed. the parts were included in a lifetime chrysler customer satisfaction campaign number: 682; however, the parts were unavailable. the manufacturer was notified of the failure and refused to honor the campaign because they no longer manufactured the parts for the vehicle. the vehicle was not repaired. the failure mileage was approximately 189,000.
Complaint filed: 2014-10-09
Components: AIR BAGS
2003 toyota avalon. consumer writes in regards to recall notice concerning the supplemental restraint system and electronic control module. *tgw the consumer was informed, she would receive a second notice. however, she has not received it yet. *jb
Complaint filed: 2019-10-06
Components: AIR BAGS
was driving down the road and the repair safety air bag light came on and is still on
Complaint filed: 2015-05-01
Components: AIR BAGS
i have been trying unsuccessfully to have my air bags replaced since receiving notice of the recall. i called the dealer where i normally receive service on march 30, 2015 and was told the parts were on back order and they expected to have the parts in within 30 days. when i did not hear further from the dealer (landmark honda of alexandria,va), i called again on april 27, 2015 and was told that the parts are trickling in due to high demand and that they were calling owners and repairing vehicles as the parts came in. i inquired if there was a process for determining the order in which owners were being called such as a first come first served process or a waiting list. the service representative said that information was not available. i live in camp springs, md and i have a road trip planned for minneapolis, mn which is scheduled for may 10 to may 27, 2015. i thought that my car would've been serviced in time for this trip. clearly, i am concerned for the safety of my passengers and myself. i just read about the one day workshop which was convened on april 28, 2015 and i can tell you, that honda is not doing enough to provide parts for timely repairs and to ensure the safety of their owners. *tr
Complaint filed: 2017-01-25
Components: SERVICE BRAKES
tl* the contact owns a 2004 nissan titan. the contact stated that while driving at approximately 35 mph, the brake pedal was depressed and felt abnormal. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown. the vin was not available.
Complaint filed: 2019-06-01
Components: POWER TRAIN,STRUCTURE
i purchased the 2002 4runner in 2014. at that time, the 4runner only had 79,000 miles and had been cared for meticulously. i have taken the car in for routine service over the past 5 years. upon taking the 4runner in due to a vibration and check of the differential, the mechanic called me in to look at the frame while it was up on the lift. below in the attached photos, there is extensive rusting of the rear differential, axle and frame. the vehicle was stationary and the issue was found during routine maintenance. the rusted frame and differential have rendered this vehicle practically valueless and unsafe.
Complaint filed: 2014-08-28
Components: ELECTRICAL SYSTEM
known problem with anti theft system car wont start, safety system wont allow, repairs can be maid at dealer for 500. no long term fix. online people say had repair to have problem happen over and over, dealer recharges for repair each time knowing its a defect in anti theft. car will strand u cause gm refuses to recall defected system parts. *tr
Complaint filed: 2014-01-02
Components: SERVICE BRAKES
tl* the contact owns a 1999 dodge dakota. the contact stated that while he was replacing the front passenger's side brake pads when he removed the caliper pin and noticed it was stripped. the contact replaced the pin three different times however, the failure was recurring. the vehicle was taken to an independent mechanic for diagnosis, who stated that the steering knuckle would have to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 185,000.
Complaint filed: 2014-06-21
Components: STRUCTURE
my car paint started chipping it's been doing this since i bought the car in 2010. i've researched and many people have complained about there cars paint chipping. but unfortunately the dealership would do anything about it. *tr
Complaint filed: 2022-09-07
Components: SERVICE BRAKES
the contact owns a 2003 mercedes-benz e500. the contact stated that there was leakage coming from the driver’s and the passenger’s side sunroof. the contact stated that the vehicle was taken to a local dealer. the contact was informed that the only warranty would be for the module. the contact stated as he was driving the vehicle into the dealer service center the esp warning light illuminated. the contact stated that after the esp warning light disappeared, the brake warning light illuminated. the contact stated that when the brake pedal was depressed the vehicle failed to respond. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 97,648.
Complaint filed: 2015-03-18
Components: ELECTRICAL SYSTEM
2002 chevrolet malibu. consumer writes in regards to ignition switch recall. *smd the consumer stated he received a recall letter stating the ignition key would be modified, instead of replacing the ignition switch. the consumer stated the ignition switch should be replaced. *jb updated 06/17/15.*jb
Complaint filed: 2020-09-09
Components: AIR BAGS
tl* takata recall. the contact owns a 2000 honda cr-v. the contact received notification of nhtsa campaign number: 20v027000 (air bags) however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called mathews honda/acura marion (1127 delaware ave, marion, oh 43302) and was informed the part was not yet available. the manufacturer was made aware of the issue and informed the contact that part was not available for the repair and may be available march of 2021. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2017-08-29
Components: STRUCTURE
vehicle has about 150,000 miles and the frame is rusted through and unsafe to drive. the truck runs great, but because of the frame i can no longer dive this on the roads.
Complaint filed: 2020-10-16
Components: SUSPENSION,STRUCTURE
vehicle frame is severely rusted and rotted to the point where there are holes in the frame itself making it extremely unsafe to drive. other toyota trucks around the same year have been recalled with similar frame issues, does not make any sense why toyota has not recalled the 2003 4runner frames yet. vehicle is over 205,000 miles and would probably run another 200k if not for the frame which makes this car almost undrive-able. frame to be replaced asap.
Complaint filed: 2017-04-14
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 1500. while driving 65 mph, the contact crashed into a cement wall and drove into a canal. the air bags did not deploy. the seat belt restrained the contact's body; however, his upper body struck the steering wheel. the contact sustained internal injuries to the chest, which required medical attention. a police report was filed. the manufacturer was made aware of failure. the vehicle was towed. the failure mileage was 138,000. updated 06/08/17*lj *cn
Complaint filed: 2014-03-12
Components: STRUCTURE
the vehicle dash is cracking. *tr
Complaint filed: 2015-09-28
Components: FUEL/PROPULSION SYSTEM
tl* the contact owns a 1996 ford windstar. the contact stated that there was a very strong fuel odor inside and outside the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 240,000.
Complaint filed: 2016-08-01
Components: STRUCTURE
tl* the contact owns a 2003 dodge ram 1500. while the vehicle was stationary, the dashboard fractured and caused razor sharp pieces to form. the vehicle was not repaired. the manufacturer was made aware of the issue. the failure mileage was 107,000.
Complaint filed: 2021-04-14
Components: POWER TRAIN
tl* the contact owns a 1982 toyota pickup. the contact stated that the truck was not equipped with the dual axle and only equipped with a single axle. the vehicle was not repaired. upon investigation, the contact associated the failure with nhtsa campaign number: 91v061000 (power train) however, the vin was not included. the manufacturer was informed of failure and informed the contact that the vin was not under recall. the failure mileage was approximately 39,000. vin passed 1982 toyota truck the consumer stated the vehicle is a motorhome not a pickup truck. and also provided photos of the motorhome.
Complaint filed: 2017-04-26
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
at a red light the car goes into neutral and then dies, after about 5 min was able to start and then as driving 45 mls per hour the car again goes into neutral and dies, leaving no control of steering and cars zooming by almost hit with children in car, read up on this problem and nhtsa has looked into this in 2012 but still no fix, why no recall, this is major safety issue and bmw is not taking responsability over 500 complaints and affects 122k cars from 02-08 please help
Complaint filed: 2015-05-15
Components: ELECTRICAL SYSTEM
what is your vehicle sales or service issue?:i received a letter from the ford company about getting my headlights replaced. my headlights does not work at all and i have to hold my high beams in order to have some lights at night in order to see. this is very uncomfortable when driving with one hand especially, when i have my babies in the car with me. when i went to the ford dealership in march. they told me that the parts were on back order until june or july. i went back to the dealership (lilliston ford in kingsland, ga)in the beginning of december 2014. they told me that the parts are still on back order and that they're are 3800 people waiting on those parts. i've been pulled over numerous of times because of my hands slipping off of the high beams and i've had 2 accidents because of my headlights. i need to be put in a rental car are something until my lights are fixed. this is dangerous and is not a safe way to be driving at night..
Complaint filed: 2014-10-27
Components: ELECTRICAL SYSTEM,VISIBILITY
2001 oldmobile alero. consumer writes in regards to reimbursement for recall regarding ignition switch. *tgw the consumer stated the window regulators had to be replaced. *jb
Complaint filed: 2019-11-21
Components: UNKNOWN OR OTHER
we bought a toyota tacoma off a used car lot unaware of the previous recall on the truck. we are now stuck with a undriveable vehical that is rusted through to the frame. it is in are yard. we still owe 10.000 for it and being forced to pay insurance for a vehical im not even able to use.
Complaint filed: 2015-03-23
Components: SERVICE BRAKES
my abs and brake light came on and stayed on. there is nothing wrong with my brakes or abs. i have the codes read by a mechanic and it said the rear abs sensor was bad. i got it replaced and it never fixed the issue. so i had it read again by a mechanic and it said the same thing. *tr
Complaint filed: 2014-04-25
Components: ELECTRICAL SYSTEM
i purchased my saturn and a day later, i was having trouble with the ignition. the key wouldn't roll over. after a few days ,i found that if i rock the key back forth or up down, sometimes it would start or if i would rock the steering wheel it would let me start the car; by doing this, the key broke off, i still have enough of the key to get it to start. also, when i go to turn it off, sometimes it won't! or it will, but i can't get the key out. so i restart the car, put it in gear and then into park again, until it will allow me to take the key out. a year ago i had to have one portion of the ignition replaced, because when i'd go to start it,, it would make a noise, but would not start. i do not know why they did not fix the entire ignition at the time. i have had no trouble with the engine. but, something is keeping the a/c heater fans from working. i was living in another state at the time, and apparently their service practices could use some upgrading. i am now living in another state and in hopes that i get better service here. thank you for listening. *tr
Complaint filed: 2015-04-15
Components: FUEL/PROPULSION SYSTEM
fuel was pouring out from the top portion of the fuel tank, on my year 2000 chevrolet suburban 2500 where the line goes into the pump at the tank. there was a serious potential fire hazard from fuel pouring onto the exhaust system while driving. i had a certified service station remove the fuel tank, and perform a smoke test. they found the leak coming from the fuel pump assembly. replaced fuel pump assembly, and fuel filter as recommended. reinstalled tank, and road tested for any leaks, none found. total parts, tax, and labor came to $935.05. *tr
Complaint filed: 2016-05-16
Components: STRUCTURE
tl* the contact owns a 2003 ford expedition. while driving 50 mph, the vehicle began to vibrate. the failure recurred on numerous occasions. the vehicle was taken to an independent mechanic who diagnosed that the front passenger side subframe corroded and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 186,000.
Complaint filed: 2015-09-18
Components: SERVICE BRAKES
tl* the contact owns a 2003 gmc envoy. while driving approximately 5 mph, the brake pedal vibrated and hesitated to respond when depressed. in addition, the brake pedal felt abnormally soft when applied, which required a longer stopping distance. the failure became progressively worse. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 60,000.
Complaint filed: 2015-05-15
Components: STRUCTURE
tl* the contact owns a 1997 isuzu rodeo. while at an independent mechanic for a routine service, the mechanic diagnosed that the subframe on the vehicle was corroded and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 125,000.
Complaint filed: 2016-08-18
Components: STRUCTURE
tl* the contact owns a 2000 toyota tacoma. the contact took the vehicle to an independent mechanic for scheduled maintenance and noticed a hole in the frame at the rear shock mount area. there were also numerous severely rusted spots throughout the entire frame. the independent mechanic forewarned the contact for approximately three years of a possible failure with the rust on the frame. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 115,000. updated 10/07/16*lj *tr
Complaint filed: 2014-01-13
Components: AIR BAGS
tl* the contact owns a 2002 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bag) and attempted to have the vehicle remedied. the contact was informed that the parts needed to repair the vehicle were unavailable. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 5/4/15*cn
Complaint filed: 2014-10-05
Components: ELECTRICAL SYSTEM
my daughter and her boyfriend were killed in a car accident driving home on highway 20 on may 4 of this year near newport oregon. we just received a recall notice for the ignition and feel this may have been a contributing factor to the accident. *tr
Complaint filed: 2014-11-08
Components: SERVICE BRAKES
abs light and brake light keeps coming on then off. *tr
Complaint filed: 2016-01-20
Components: STRUCTURE
the door locks will not allow key to be inserted. been this way for a number of years and it started with locks difficult to turn. now no locks work after frank ancona honda of olathe kansas "repaired" them a few years back and even made new keys. they just told me to force the keys in and twist hard then tried to charge me for something that wasn't fixed. i did not pay for the unsatisfactory work. i've replaced door locks on several other make vehicles and have cars that are 35 years older and those door locks work perfectly. online i've noticed numerous similar complaints of very disgusted people. this problem prevents us from being able to locks the doors when leaving the car anywhere. as a road police officer of 30-31 years now i know the importance of security of belongings or even when sitting stationary in a bad neighborhood. honda doesn't know how to repair the crv's door locks. they put defective equipment into the crv. i just gave up and don't keep anything in the crv with any hint of personal information on it or property i'm not prepared to lose. i don't want to lose the car due to theft. or have someone pull the hood release and steal battery, engine parts,. honda is worthless.
Complaint filed: 2018-08-05
Components: STRUCTURE
the frame is rusted through on passenger side bottom of frame section has large rusted through hole and i have removed a large freezer bag full of rust from inside this hole. i believe the root cause was that the air condition condensate drain hose exited down directly on top of the frame in the engine compartment and the condensate(water) then ran down the frame to the rusted location as this is how i discovered the rust problem, it dripped from that location leaving a rust spot on garage floor. the driver side frame in same area is fine. i have since re-routed the condensate drain to keep problem from accelerating.
Complaint filed: 2016-03-05
Components: STRUCTURE
frame of truck from front cab mount to back side of rear spring perches is rusted and perforated making truck unsafe to drive.
Complaint filed: 2017-12-21
Components: ENGINE,FUEL/PROPULSION SYSTEM
1st had to have 8 coils replaced ,2002 not covered on recall, but 2003 and after were. yesterday had to have it towed to a ford dealer, car would not start. after a diagnosis, found the fuel pump needed replaced and fuel filter. the cost was $1500.00. there were 4 other t-birds there plus mine with the same problem. what next? do i need a tow truck to follow me all the time.
Complaint filed: 2014-12-09
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 saturn vue. the contact stated that the vehicle was in the on position when the ignition key became disengaged without warning. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the contact stated that the vin was not included in nhtsa campaign number: 14v490000 (electrical system). the failure mileage was 100,000.
Complaint filed: 2017-08-08
Components: STRUCTURE
i recently bought this vehicle and only noticed how severe the rust was after the purchase. my vehicle is extremely rusted on the bottom and has several rust holes on the front passenger side of my vehicle. knowing that at any moment one bump could finish the job and blow the frame off is not great. a recall for the extreme rust damage would be greatly appreciated since i have no other way to fix this.
Complaint filed: 2016-01-09
Components: STRUCTURE
i visited a toyota dealership for routine maintenance (oil change) and inspection of 4 wheel drive system. after the vehicle was raised on the lift, the service advisor asked me to join him and the shop mechanic in the service bay where i was shown that the frame / chassis of the vehicle has rusted the point where in their opinion it was no longer safe to operate. after close inspection, i had agreed with their assessment. an online search for a recall notice was performed, but none was found. otherwise, this vehicle is in meticulous condition with no body damage or rust or any mechanical problems.
Complaint filed: 2019-09-07
Components: AIR BAGS
on 01/18/2019 i took vehicle i purchased, to mock ford in grant's pass oregon for takara airbag recall. this is when i became aware of safety issue that vehicles aur bags had been cut out and removed. the service guy at mock ford explainedand gave estimate which was greater than what cars value was. the seller of car aaron ronson never disclosed any issues. only that he bought from a friend that buys and fixes cars. his friend worked at a wrecking yard. my safety concern as well as insurance coverage is have been b.ceffected. my complaint is no found records of vehicleaccident. and no branding of title it is clear. no evidence of airbad deployment. i have been refused copies if previous owner to investigated knowledge prior to my purcgase.
Complaint filed: 2014-08-20
Components: ELECTRICAL SYSTEM
all gauges erratic function. never know when i run out of fuel. only can reactive fuel reading, some of the time is to be on the road, take foot off of accelerator, drop into neutral and drop it back into drive; fuel gauge may read for a while. hazard warning switch will not cancel to the home position and if it does cancel the relay keeps clicking. turn signal remains unaffected for signaling a turn. *tr
Complaint filed: 2019-04-15
Components: FUEL/PROPULSION SYSTEM
fuel running out fount tank in driveway with selector on rear tank
Complaint filed: 2014-12-29
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2001 pontiac grand am. the contact stated that the vehicle failed to start. the burglar alarm warning light and the check engine warning light illuminated. the failure recurred on numerous occasions. the vehicle was taken to a dealer. the technician diagnosed that the wires in the ignition switch needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 130,000.
Complaint filed: 2014-10-27
Components: STRUCTURE
tl* the contact owns a 2004 nissan murano. while driving approximately 35 mph, the subframe fractured. the vehicle was taken to the dealer where it was diagnosed that the subframe needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 100,000. the vin was not available.
Complaint filed: 2019-08-21
Components: POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY/WIPER
tl* the contact owns a 2002 acura tl. while driving various speeds, the transmission warning indicator illuminated and the front driver's side window button failed to operate. hinshaw's acura (5955 20th st e, fife, wa 98424, (253) 922-8830) was informed of the transmission indicator and stated that the vehicle was not included in any recalls. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failures. the approximate failure mileage was 157,672.
Complaint filed: 2019-04-15
Components: ELECTRICAL SYSTEM
my expedition caught on fire parked in my driveway at least 30 minutes after driving it. i was able to put the fire out with a fire extinguisher and a water hose, but the plastic parts were were melted on the driver side. the battery was disconnected and i was told by a mechanic that it was the cruise control relay.
Complaint filed: 2016-08-23
Components: ELECTRICAL SYSTEM
while driving getting ready to enter the highway my 2003 mercedes s430 instrument panel went out. the gauges got stuck on what they were while driving. i wasn't able to see anything on the panel. i took it to the nearest shop and they changed the fuse, however the fuse blew right back out each time they changed it. the car was still drivable. i haven't had this car for 1 year yet and i am lost at what to do. the shop said the instrument chaise will work but something is blewing the fuse. i was also told that the aluminator in the instrument panel is faulty and needs to be replaced. any help with this issue is helpful. please help as this car has become a nightmare (instrument panel, doors don't lock, passender seat moves at wierd times, and the air strut busted) instead of a good dream. i have read a number of issues with the instrument panel failure in these cars. i wish i would of seen this before i purchased it. mercedes needs to cover the cost in fixing this issue.
Complaint filed: 2018-08-19
Components: ELECTRICAL SYSTEM
august 18, 2018 bout 9:50 pm, after passing threw new albany on my way back to memphis after leaving starkville, ms. when it felt like my nissan murano was losing power on highway 78 with one vehicle in left lane bout car length behind and another bout three car length behind me in the right lane. i pulled off on right side of the road bout 100 yards from exit to glenfield and oxford, ms. the vehicle would only move about 5 or 7 miles hour allowing me to make it to glenfield/ oxford turnoff then just stopped would not move any farther. cutting on the hazardous blinkers was draining the battery power. a lady stopped and gave me a bus off but battery died shortly after she left. being on the other side of new albany i could only text allowing me to text my son who was on his way from starkville after he got off work at 10:30 pm. when my son arrived we charged the battery for 10 to 15 minutes giving the murano enough power to make mile or mile and a half back to new albany where lost all power again. walmart was close by where purchased a new battery allowing me to make 60 or less miles back to memphis. the battery and brake lights remained on i cut off all unnecessary power. monday morning i plan to take to nissan dealer after learning off recall for this same problem.
Complaint filed: 2021-12-07
Components: ELECTRICAL SYSTEM
went to crank the truck one day and all of a sidden the igniton switch started smoking . it burnt the whole entire wire from the top all the way to the pcm
Complaint filed: 2017-12-12
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2004 volkswagen touareg. the contact stated that the vehicle failed to start when attempting to drive. when the vehicle was started, an electrical noise was heard from the dashboard. in addition, the electrical system failed after three days. the vehicle was taken to david maus volkswagen north (1050 lee rd, orlando, fl 32810, phone: (407) 233-0529), but the cause of the failure could not be determined. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 135,000.
Complaint filed: 2014-06-28
Components: ELECTRICAL SYSTEM
after placing vehicle in park, i was unable to remove the key from the ignition. the ignition key failed to align with slot so key could be removed. when i attempted to restart the car, it failed to start. i believe the problem is somehow linked between the ignition and the transmission/gear shift. recently, when shifting into park and drive the gear shift met with resistance. i'm out of town (approx 100 miles) and afraid to stop anywhere until i reach my dealer. had new transmission installed within the last two years. posting this notice from hotel's computer, heading to dealer (mcgraph acura, westmount,il.) to diagnose and hopefully correct problem. *tr
Complaint filed: 2015-07-11
Components: SERVICE BRAKES
i was leaving my property going up the driveway, i pressed on the brake pedal and it went to the floor and no brakes at all. i had my wife pump the pedal and could see brake fluid shooting from a rusted line. i'm glad i didn't get out on the highway. i have never heard of brake lines rusting out! i have cars from the 60's with original lines. people need to know about this issue before some one gets hurt or worse.