vic35get/nhtsa_complaints_dataset huggingface dataset:
Complaint filed: 2017-02-24
Components: VEHICLE SPEED CONTROL
tl* the contact owned a 2003 nissan altima. while the vehicle was in neutral at a car wash, it accelerated independently and crashed into a parked vehicle. a police report was filed. the contact was injured and required medical attention. the air bags deployed and emitted smoke. the vehicle was destroyed and towed. the failure mileage was 128,000. .updated 04/13/17*bf *cn
Complaint filed: 2014-10-27
Components: AIR BAGS
the airbag light is on. sometimes it will go off, but the light is on most of the time on the instrument panel. i spoke to the service department at our local dealer and they did not care and said we would have to bring it in another time to hook it up to their big machine. i want this issue resolved. i have had this vehicle serviced for recalls (wiper motor cluster gauges). my wife drives this vehicle and i would like to make sure it is safe for her to continue driving it with this light on and no danger of the airbag deploying. *tr
Complaint filed: 2016-03-21
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 bmw m3. the contact received notification of nhtsa campaign number: 15v318000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2015-09-30
Components: AIR BAGS
tl* the contact owns a 2003 toyota matrix. the contact received notification nhtsa campaign number: 15v285000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was aware of the issue. the contact had not experienced a failure. updated 11/18/15*lj the consumer stated that it had been almost a year and the parts still had not come in. updated 1/14/2016*js updated 01/15/16.*jb
Complaint filed: 2016-08-15
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 1500. the contact received notification of nhtsa campaign number: 15v312000 (air bags); however, the parts to do the repair were unavailable. the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect. updated 10/06/16*lj *tr
Complaint filed: 2015-05-29
Components: AIR BAGS
tl* the contact owns a 2003 toyota corolla matrix. the contact received an interim notification for nhtsa campaign number: 15v043000 (air bags) in march of 2015; however, the parts needed to do the repair were still not available. the contact felt the manufacturer exceeded a reasonable amount of time. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 7/14/15*cn updated 07/21/15*jb
Complaint filed: 2015-09-15
Components: STRUCTURE
i was driving my 4runner and notice the back brakes were making noise. i also noticed a knocking noise that sounded like something was broke. while driving my car to the shop i felt like the backend was swaying. i drop my car off expecting to have some brake work done, possibly even a sway bar or something replaced. the mechanic called me the next day and informed me that they cannot even look at my car because if they put it on the rack, it will break in half. my frame was completely cracked in half. now this is the type of thing that does not happen overnight. there was obviously an issue with the frame for a while. the mechanic suggests i call toyota to see if there is a recall. i call toyota and there is no recall associated with the 2000 4runner. i did however find out that there was a recall on a 2000 toyota tacoma frame for the issue of rust and frames cracking. the toyota 4runner and toyota tacoma both have the exact same frame. if there is a recall on one, why wouldn't there be a recall on the other? i believe the reason is because toyota sold more 4runners in 2000 than they did tacomas. they didn't want to recall the 4runner for fear of losing so much money. they are putting lives at risk by not owing up to this error.
Complaint filed: 2022-07-07
Components: AIR BAGS
the contact owns a 1997 lincoln town car. the contact stated while driving at 40 mph, another vehicle crashed into the front passenger side of the vehicle. the vehicle that crashed into the contact was driving at approximately 55 mph. the air bags failed to deploy. there were no injuries reported. the vehicle was not diagnosed or repaired. a dealer was not contacted. the contact had a second accident, and the air bags did not deploy during that incident. the dealer stated that the air bags could not be replaced because the vehicle was an older model, and the vin was not under a recall. the manufacturer was not notified of the failure. the failure mileage was 154,000.
Complaint filed: 2016-04-19
Components: AIR BAGS
tl* takata recall. the contact owns a 2004 bmw 330ci. the contact received notification of nhtsa campaign numbers: 14v428000 and 15v318000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2015-06-25
Components: AIR BAGS
tl* the contact owns a 2003 toyota corolla. the contact stated that the air bag warning light illuminated. the contact received notification of nhtsa campaign number: 15v043000 (air bags). the vehicle was serviced under an interim repair, but the failure persisted. the recall notice stated that the vehicle was unsafe to operate until repaired; however, the parts to repair the recall were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the approximate failure mileage was 140,000.
Complaint filed: 2016-01-07
Components: ELECTRICAL SYSTEM
october 2013 rotor exploded after 12000 miles while riding causing bike to loose all power and shutdown once battery was fully drained. thinking maybe this was just a one off issue, i replaced the rotor. after approximately another 12000 miles it has happened again, this time it destroyed the stator also causing $800 worth of damage. when taken to the shop they had 3 other r1's with the exact same issue and when ordering the new parts they have been replaced by yamaha. the shop called yamaha and they said the parts have been replaced by a new model but they wont recall the old faulty ones.
Complaint filed: 2014-04-02
Components: ENGINE
pulled out at stop sign no cars were comming but car shut off was hit front drivers side car was fixed but still shuts off at idle or moving honda at greencastle pa says they can't find problem. *tr
Complaint filed: 2016-02-04
Components: ELECTRICAL SYSTEM
engine battery fuse box melting. replaced twice. found out it alternator wiring is bad. i have a small child. car has left me stranded on side of road several times due to faulty alternator wiring.
Complaint filed: 2015-09-11
Components: SERVICE BRAKES
tl* the contact owns a 1999 ford f-250. while attempting to stop the vehicle, the brake pedal extended to the floorboard and the vehicle failed to stop. the contact discovered brake fluid was leaking under the vehicle. the vehicle was taken to the dealer who diagnosed that the brake lines were corroded, causing brake fluid to leak from the vehicle. the vehicle was not repaired. the manufacturer was not notified of the failure. the vin was not available. the failure mileage was 180,000.
Complaint filed: 2014-05-26
Components: SERVICE BRAKES
the abs light and the brake light come on most of the time and i'm sure this means my braking system is not functioning properly. it hs been occurring with this vehicle for many years and hundreds of dollars later it is still not resolved. ford needs to step-up and fix this issue. a.s.a.p. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2015-03-20
Components: ENGINE
tl* the contact owned a 2003 chevrolet monte carlo. while driving approximately 10 mph, the front end of the vehicle caught fire. the fire department was able to extinguish the fire. a fire report and a police report were not filed and no injuries were sustained. the vehicle was destroyed. the manufacturer was not notified of the failure. the failure mileage was 112,000. the vin was not available.
Complaint filed: 2020-10-05
Components: AIR BAGS
unable to get the airbag replaced after more than 6 months of the recall notice. i contacted acura and their local dealers but was being bounced around without any update in terms of parts availability or timing for fixing the problem. there was another honda airbag related fatality reported today. acura needs to take the airbag recall seriously after 6 months has elapsed.
Complaint filed: 2014-05-15
Components: SERVICE BRAKES
got into truck to pull out of driveway and stepped on brake pedal. pedal went to the floor, heard a hissing noise and saw fluid dripping down the side of the gas tank. took a closer look where leak was and can see the brake line is all rusted. checked master cylinder and fluid was low. *tr
Complaint filed: 2015-10-05
Components: VEHICLE SPEED CONTROL,WHEELS,SERVICE BRAKES
i first noticed that when turning there was a grinding noise. i took it to a shop and was told the front passenger control arm needed replaced. i recently took my car to the dealership for the ignition switch recall and found out that the speed harness needs replaced and that is what's causing the light for abs/tc to be serviced. i have researched both of these issues with this specific vehicle and it appears to be a widespread issue. what constitutes a recall?
Complaint filed: 2015-11-10
Components: STEERING,VEHICLE SPEED CONTROL,ENGINE
i was driving the car in the city street when the engine light came on. i continue to drive the car when i start hearing click sound than i hear bell sound come from the car. the car wouldn't go any faster than 40 mile hr the gauges were jumping all over the place. i continue to drive the car then the words "power steering" came on where my mileage would show. all of the recalls have been repaired and something still wrong with this car. i asked gm to take look at the car without charging(money) to see if it is relative to the recall. the dealership said they couldn't tell if they would charged me money or not.
Complaint filed: 2017-01-09
Components: STRUCTURE
tl* the contact owns a 2004 kia optima. the contact heard an abnormal loud sound from the vehicle without warning. the vehicle was taken to an independent dealer where it was diagnosed that the frame failed. the vehicle was serviced per an unknown recall; however, the remedy failed to repair the vehicle. the manufacturer was not made aware of the failure. the failure mileage was 178,000.
Complaint filed: 2015-02-25
Components: AIR BAGS
tl* the contact owns a 2003 toyota tundra. the contact received notification of nhtsa campaign number: 05v254000 (air bags); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. updated 04/06/15*lj the consumer stated the vehicle was repaired on march 23, 2015. updated 6/25/2015 *js
Complaint filed: 2018-09-08
Components: SERVICE BRAKES
the 2005 chevrolet suburban 2500 was traveling on a city street and the brakes became soft instantly, a collision was avoided by steering away from the cars at the intersection and the emergency brake was used. there was no warning on the sudden failure, other than a indicator on the dash. a short drive to the home driveway, the remaining brake fluid has all leaked out under the drivers door location.
Complaint filed: 2015-08-13
Components: STRUCTURE
tl* the contact owns a 1999 ford contour. while driving approximately 55 mph, the vehicle started to wobble. the contact noticed that the rear frame was rusted. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 110,000.
Complaint filed: 2014-08-06
Components: ELECTRICAL SYSTEM
vehicle died opened hood to check alternator while hood was open noticed burned wire on alternator harness. spark ignited portion of valve cover near firewall unable to put out fire vehicle burned totally. *tr
Complaint filed: 2015-01-06
Components: SERVICE BRAKES
just had the brakes and a barring replaced in september 2014 and now i'm having the same problem with the brakes again but worse they are sticking and it's hard to get up to speed and the alignment keeps going out as well.
Complaint filed: 2015-07-23
Components: AIR BAGS
my air bag light came on in my car. i took my car to the hyundai dealer at southtowne hyundai in riverdale georgia and they didn't call the manufacturer about my car. my car was hit t-bone on the driver's side front head light and the airbags didn't deploy.i asked the dealer several times to call because my airbag light should not come on by itself. the dealer just wanted me to pay over $500.00 to get it repaired. i wanted to know at anytime was the airbag model for my car recalled and hyundai kept it a secret.this is the second hyundai i have purchased. i called my car my jaguar.
Complaint filed: 2014-06-26
Components: AIR BAGS
tl* the contact owns a 2004 pontiac grand am. the contact stated while driving 10 mph, another vehicle crashed into the contact's driver side door and the air bags failed to deploy. a police report was filed and no injuries were reported. the vehicle destroyed. the manufacturer was not made aware of the failure. the failure mileage was 195,300.
Complaint filed: 2014-02-07
Components: STEERING
i have 2001 pt cruiser, i had the control bushings and tie rod replaced after i had them replace it took only one year for them to go out again. i will never buy or suggest purchasing a pt cruiser. thank you for having this page/site to list complaints. *tr
Complaint filed: 2015-02-17
Components: AIR BAGS,STRUCTURE
rx-8 cracked passenger dashboard. cracked in the outline of the faulty airbag shape. i am taking in for recall of airbag but am requesting dash cover replacement as it is clearly caused by airbag leakage/fault. *tr
Complaint filed: 2016-05-14
Components: SERVICE BRAKES
takata recall abs parking brake light coming on. clean connections, lights went out. went down the road about 3 miles, lights came back on. sometimes starting up in the morning, lights will be off. get down the road about 3 to 5 miles lights come back on. according to internet there is a bad soldering connection in the control module. has this been a recall at any time. when lights come on, electric brakes to trailer are in optimal.
Complaint filed: 2018-11-02
Components: EXTERIOR LIGHTING
insulation on wiring inside the headlight assembly is cracking and falling off wiring harness causing a short and blown fuse while driving on city street.
Complaint filed: 2022-05-24
Components: STRUCTURE
subframe on passenger side is rusted through creating a safety hazard. i was unaware of this issue on 1999-2002 honda accords but when researching for the cause of a noise coming from the front end found plenty of articles but no corrective action from honda.
Complaint filed: 2014-08-05
Components: SERVICE BRAKES
on trip home from a vacation. pulling a 28 ft fifth wheel camper and a motorcycle trailer. on interstate 65 north bound when an older gentleman merging into traffic thought it was a good idea to come to almost a complete stop to let other vehicle merge in front of him. at which point i had to lock the brakes and just after the abs started to come into effect the brake pedal went to the floor. luckily just before i was going to impact the vehicle in front of me he pulled away. i took the next exit off the interstate pulled to the side of the exit ramp to discover brake fluid dripping on the ground just forward of the drivers door. inspected the brake fluid level to discover it was empty. all brake lines on this vehicle will have to replaced at an estimated cost from a dealer at $1500.00. this is a safety issue and should be in a recall status. *tr
Complaint filed: 2014-07-12
Components: SERVICE BRAKES
the brake pedal pushes almost to the floor before the van responds to braking. i have had multiple procedures done on the brakes by several mechanics and it has not fixed the problem. i usually pump the brakes when i am stopping because i don't have confidence in the braking system and by doing this, the braking system responds better. it happens at all speeds. i purchased this van used in 2008 and i noticed the mushy brakes at the time of purchase and was told that the brakes were fine. the dealer said hondas' brakes are known to be mushy. the brakes have gotten noticeably worse over the years. *tr
Complaint filed: 2016-09-06
Components: STRUCTURE
massive accelerated corrosion of the frame including leaf springs which has now punctured the gas tank leading to gasoline leaking. there have been hundreds of complaints as far as i can tell for the same reason. however, there are no recalls by toyota and the company and dealership are saying they are not responsible!
Complaint filed: 2016-04-07
Components: AIR BAGS
tl* the contact owns a 2003 ford ranger. the contact received a notification of nhtsa campaign number: 16v036000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the contact had not experienced a failure. vin tool confirms parts not available. updated 06/14/16*lj updated 06/29/16.*jb
Complaint filed: 2017-01-18
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 1500. the contact received a recall notification for nhtsa campaign number: 15v312000 (air bags) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2014-10-13
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
low beams stopped working simultaneously. headlight bulbs were promptly replaced but the bulbs were fine. the defect was in the vehicle itself. low beams do not work, while the high beams and running lights continue to operate normally. honda had a recall for this, just not for the element: http://www-odi.nhtsa.dot.gov/cars/problems/defect/results.cfm?action number=ea11012 searchtype=quicksearch summary=true my local honda dealership wants $350 to fix this defect. *tr
Complaint filed: 2018-05-29
Components: AIR BAGS
tl* the contact owns a 2003 bmw z4. the contact stated that the front passenger air bag warning indicator remained illuminated. the vehicle was taken to an independent mechanic and it was diagnosed that the passenger air bag failed. the front passenger air bag sensor was reset several times; however, the failure was not corrected. the independent mechanic concluded that the failure was caused by the front passenger sensor mat. the vehicle was not diagnosed or repaired. the manufacturer and dealer were not notified of the failure. the vehicle was not repaired. the failure mileage was 100,000.
Complaint filed: 2014-11-16
Components: SERVICE BRAKES
traveling through intersection and making left hand turn to go in east direction. my vehicle's brakes catastrophically failed. the mechanic said that all(!) the brakes lines were rusted through and that my brake fluid leaked out. and now all of the brake lines will need to be replaced. not one, not two - all! there was no warning light and no indication of any problems prior to this incident. the only thing worse than a gm product with a faulty ignition switch would seem to be a gm truck that can't stop!
Complaint filed: 2014-12-22
Components: SERVICE BRAKES
this truck has mostly highway miles so the brakes are not overused. while pulling into a parking lot the brake line broke and my peddle went to the floor. when looking online to see if this is normal i found that many people have had their brake line break in the same spot. a truck should be built to last more then 10 years since they will be sold and resold many times in it's lifespan. i do live in salt belt, however i always spray the salt off my truck after i drive on salty roads. and there is very little rust under my truck except the brake lines. this is crazy that a 5000 lb work truck has cheap brake lines on it, just so chevy can save $5 per vehicle. there should be a min requirement on parts that affect the safety of others. and as to having the lines inspected? how can someone inspect a line and visually see that it is about to break. you can see that your brake pads are getting low and they need changed. can i see that the metal is getting pretty thin on my brake lines and they need changed?? no. all brake lines get a degree of rust on them, how can someone tell if they need changed, till they burst. *tr
Complaint filed: 2018-12-09
Components: WHEELS,SERVICE BRAKES
the breaks were changed due to grinding com to find out there was 1bolt on the break calibers put them on and it still grinds and can not stop
Complaint filed: 2015-03-26
Components: ELECTRICAL SYSTEM,AIR BAGS
tl* the contact owns a 2000 acura tl. the contact stated that when the vehicle was started, the air bag warning light continuously illuminated.the failure recurred each time the vehicle was started. the vin was not included in nhtsa campaign number: 02v080000 (air bags). the contact also stated that the vehicle would not start until after several attempts. the vin was not included in nhtsa campaign number: 05v025000 (electrical system). the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 120,000.
Complaint filed: 2016-01-14
Components: ENGINE
tl* the contact owns a 2001 chevrolet impala. while starting the vehicle, it caught fire. the contact extinguished the fire. there were no injuries and a police report was not filed. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 200,000.
Complaint filed: 2015-03-24
Components: ELECTRICAL SYSTEM
i took the car to a chevy dealer for the ignition switch recall dated july 3 2014.i told them about problems with the ignition switch such as the key can be pulled out when car is running and sometimes the starter stays on with engine running also problems turning the key.i waited while they did the recall service.when they were done they told me they put a plastic cover on the key.i started the car and found the problems were still there.i told them the recall was for a ignition switch not ignition key and their fix did nothing to fix the problem.they told me this fix is all they can do.a few weeks later,i could not get the car to shut off.i had to force the ignition off using a screwdriver and i had to buy a new ignition switch and install it myself however i will have to go to a locksmith so he could make the new key work on my door.150.00 foa a switch.still have to pay a locksmith.i want my family to be safe in my car.i don't think g m feels the same. *tr
Complaint filed: 2014-12-12
Components: STRUCTURE
the frame and only the frame is rusted out. *tr
Complaint filed: 2016-12-14
Components: AIR BAGS
takata recall (previous case number 1039551) i have been following up with infiniti consumer affairs since august 2016 and was advised today from [xxx], regional manager that the official (not temporary piece) was available for installation. i am concerned because the nhtsa website states that as of 12/14/2016 "recall is incomplete. remedy not yet available". the local dealership has been dishonest with me before and i want to make sure that they are not giving me a temporary repair with "low risk", but the actual official repair with "no risk" as i drive often with a 2 year old, and wife. and i have also experienced someone losing their life due to a similar recall issue. please advise. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Complaint filed: 2020-10-27
Components: ELECTRICAL SYSTEM
vehicle caught on fire due to an incorrectly installed head light due to a cracked plug assembly. vehicle was in a fast-food drive through when the smoke and subsequent flames were seen. due to age of the vehicle the task of changing the light bulb was farmed out to local oil change shop. while changing the placing the new bulb into the plug assembly the thin plastic broke keeping the bulb from seating properly. tested okay on reassembly but once night came the light was on for only 15 minutes and ignited the inner head lamp assembly and subsequently more of the engine compartment. fortunately, the fast-food restaurant came out with an extinguisher and put out the fire. thankfully, no one was hurt however, had the fire occurred on the highway, in a parking lot unattended, or in the homes garage, the outcome would have been far worse.
Complaint filed: 2014-04-09
Components: STRUCTURE
on 2004 nissan 350z the convertible top will stick in the half open half closed position. nissan will not help fix this costly repair $2200-$3000. the motors that control the top called the (fifth bow motor) will go out without notice. no way to manually close the top. many others on nissan forum site have reported this same issue. i paid nissan to fix this problem cost me $2800.00. now it is doing the same thing less than 3 years later. (i can supply the part number is needed). *tr
Complaint filed: 2021-01-04
Components: SERVICE BRAKES
tl* the contact owns a 2004 toyota highlander. the contact stated that while operating the vehicle and pressing to brake pedal, the pedal failed to return to the idle position. the vehicle stability control message displayed on the instrument panel and the vehicle failed to exceed 40 mph. the vehicle was towed to an independent mechanic who was unable to determine the cause of the failure. the vehicle was then driven to the local dealer groove toyota located at 5460 s broadway, englewood, co 80113 however, the cause of the failure was not yet determined. the manufacturer was not yet contacted. the failure mileage was 126,000.
Complaint filed: 2018-02-23
Components: ELECTRICAL SYSTEM
speedometer not working, abs and broke lights not working. found a forum with hundreds of others having this same issue.
Complaint filed: 2014-09-04
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet impala. the contact stated that the vehicle stalled when approaching a stop and security warning light illuminated. the contact had to wait several minutes before the vehicle could restart. the dealer diagnosed that the ignition switch and key needed to be replaced. the vehicle had not been repaired. the vehicle was not included in recall nhtsa campaign number: 14v400000 (electrical system). the manufacturer was notified of the failure. the approximate failure mileage was 171,000.
Complaint filed: 2014-10-30
Components: ELECTRICAL SYSTEM
i am not filing a complant. i got my car used and am only trying to find out how i know if any recalls on this vehicle were taken care of in the past? my car locks randomly and also want to know if there was ever a recall for electrical system? *tr
Complaint filed: 2016-06-08
Components: SERVICE BRAKES
the column shift does not move out of park. the problem has been traced to a faulty brake light switch. while there is a recall - 04v106000 - for this issue, it only goes up to the 2003 model year. my vehicle is a 2004 and has the same problem.
Complaint filed: 2015-11-30
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 toyota matrix. the contact received notification of nhtsa campaign number: 15v043000 (air bags). the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Complaint filed: 2019-11-17
Components: ELECTRICAL SYSTEM
wiring harness connected to a/c and hater blower motor melts and causes the blower motor to fail. it has happened twice in 2 years. the first time the dealer put in a new harness at my expense, around 400 dollars. both times the blower motor stopped while driving under normal city driving conditions. there are other complaints about this problem on this ntsb website, and they describe the exact same symptoms and conditions both before and after harness failure. my fear is the harness melting and could cause a fire under the dash leading to a crash or vehicle fire.
Complaint filed: 2022-09-07
Components: STRUCTURE
financed a 2004 toyota tacoma and found that frame of truck is rusted out and not sure what to do, can't afford new frame and still owe a little over 9 grand for it.please advise what to do next. thank u
Complaint filed: 2021-04-13
Components: ELECTRICAL SYSTEM
my instrument cluster will reset while i am driving. the guages will sweep and all the warning lights come on and the car will ding as if it was just started however the car never stalls and the radio stays on along with everything else.
Complaint filed: 2015-10-16
Components: AIR BAGS
tl* the contact owns a 2003 dodge ram 1500. the contact stated that the passenger side dashboard had cracked. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 15v312000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage unknown. .updated 02/04/16 *bf updated 04/20/18*jb *cn
Complaint filed: 2015-03-14
Components: SERVICE BRAKES
car suddenly and abruptly decelerated as if maximum brakes were applied for about half a second. car did not jerk hard to left or right, suggesting that if brakes were the cause, both wheels probably engaged simultaneously. removed both front wheels and inspected front brakes and lines. nothing unusual noted. brake fluid level checked and found to be between max and min. *tr
Complaint filed: 2015-12-18
Components: AIR BAGS
tl* takata recall. the contact owns a 2003 dodge ram 2500. the contact received notification of nhtsa campaign id number: 15v312000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Complaint filed: 2017-06-27
Components: STRUCTURE
tl* the contact owns a 2001 toyota tundra. while the vehicle was stationary, it became rusted and severely corroded. the vehicle was taken to tnc toyota of marietta, ohio where it was treated for rust and corrosion with a spray coating per a recall. the manufacturer was made aware of the issue. the failure mileage was unknown. updated 08/22/17*lj the consumer stated after the vehicle was repaired the corrosion worsened. the dealer stated since the consumer signed the completed repair order the would not be able to assist with the repair. updated 08/28/2017*js
Complaint filed: 2014-10-20
Components: AIR BAGS
tl* the contact owns a 2002 buick rendezvous. the contact stated while driving approximately 35 mph, the passenger's side air bag deployed independently. the vehicle was taken to an independent mechanic for diagnostic testing. the vehicle was not diagnosed or repaired. the failure recurred on the driver's side. the manufacturer was not notified of the failure. the approximate failure mileage was unavailable.
Complaint filed: 2014-09-19
Components: SERVICE BRAKES
on 8/13/2014 while approaching a red light on us route 22 in monroeville, pa.; at about 30 mph, my pedal went to the floor. i immediately shifted to low gear and applied the emergency brake. i was very lucky to not hit the vehicle in front of me, about 2 feet to spare. pulled off road, opened hood, master cylinder low, puddle under driver's seat. as i was only 1/4 mile from my favorite mechanic and was on a level road, i put the 4 way flashers on, low gear, and proceeded at 5 mph to the service center. only brakes i had was emergency, nothing at all from pedal ?????? what use is a dual master when the line to the abs bursts. this vehicle has 45k miles on the odometer, it may be 10 years old; but this should never happen on a vehicle in this condition, looks new, drives new. repair to get back on the road was $274.01 but; mechanic informed me that all my lines were bad and should be replaced. i just had all the brake lines / flex hoses / and gee even the gas line were rusting thru replaced at a cost of $1323.32. so i've spent $1500.00 on brake / fuel line replacement. i as well as many of my friends were shocked at this failure, especially when we drive 50 60 year old triumph sports cars with original brake lines. never have i experienced this type of failure. if i would have been traveling on a freeway at 65 or 70 and needed to stop i'd probably be dead, as well as whoever i may have hit in front of me. this is a terrible problem and i have seen lots of folks with gm trucks complaining of this malady. *tr
Complaint filed: 2015-07-06
Components: SERVICE BRAKES
i was driving up my street to go watch fireworks and when i went to stop at the stop sign, my brake pedal sunk to the floor. i barely managed to stop in time and got turned around to get my 2000 chevy silverado back in my driveway. when i looked for the problem i saw rusted brake lines, and brake fluid dripping from them. *tr
Complaint filed: 2014-11-15
Components: SERVICE BRAKES
i had a panic stop while driving my suv, and the brake pedal went to the floor, offering almost no braking ability. this caused me to sharply swerve around the car in front of me, drive through a red light at a busy intersection into oncoming traffic, and find a safe place to land. i had my 11 year old daughter and 9 year old son with me, this could have been deadly. *tr
Complaint filed: 2019-04-27
Components: AIR BAGS,ENGINE
the airbag light turned on when i was driving the highway, no reason as to why it would turn on because i didn't get into a wreck or crash at all. i've had this car for about a year, bought it from a previous owner they had said it was in perfect condition. so irritated because i use this car every single day to drive to work and from and i also take my daughter to her doctors appointments in this vehicle. ii don't want the airbags going off while i'm driving and possibly crash because i will sue. the engine light is always on since like a week into buying the car and i took it to a mechanic but it still turns on.
Complaint filed: 2020-09-12
Components: ELECTRICAL SYSTEM
mercedes with full knowledge installed disintegrating wiring insulation in many cars knowing full well the insulation would fail rendering any and all cars unreliable dangerous and ultimately useless
Complaint filed: 2014-12-15
Components: AIR BAGS
tl* the contact owns a 1999 pontiac grand am. the contact stated that while driving at approximately 60 mph, the vehicle spun out of control and crashed into a sidewall. the air bags failed to deploy. a police report was filed and no injuries were reported. the manufacturer was notified of the failure. the failure mileage was 115,000. the vin was unavailable.
Complaint filed: 2014-02-10
Components: POWER TRAIN
driving car at 35 mph on feeder road, went to enter freeway so accelerate, car did not accelerate and a big thunk like a brick fell into engine, car stalled, rpms accelerated, car did not. now drives fine up to 35 mph but that's it. *tr
Complaint filed: 2014-11-10
Components: ELECTRICAL SYSTEM
my speedometer stopped working. it used to either stay on 0 or go up to 90. i have been stopped several times for speeding because i can not determine my speed. since that broke, i have also lost all of my other instruments, including gas. i ran out of gas on route 495 in the middle lane going about 60 mpg!!! thankfully i did not panic and was able to get my flashers on and move into the slow lane and then to the break down lane. i have had many people tell me this is a recall on the gmc pick up trucks but not the envoy!!!! does someone need to get killed in order to have this corrected? *tr
Complaint filed: 2014-05-08
Components: POWER TRAIN,ENGINE
the van started losing power right after the tcs light appeared. i slowed down to 45mph when i lost all acceleration and coasted to the side of the road when the vehicle stopped. the car is reported to have broken gears and the clutch in the automatic transmission that had a recall on it that reported it fixed. *tr
Complaint filed: 2014-09-23
Components: SERVICE BRAKES
my 16 year old daughter was driving the truck at the time of the failure. she has her temporary license and was driving for the third time. after driving in town and on some rural roads, she started getting too close to other cars at stop lights and stop signs. i began telling her to stop sooner, she said she was trying. it only got worse so we went home. she almost ran into our house as tried to stop in the driveway. because she is a new driver, she did not realize the brakes were going out. after we got out of the truck i noticed a puddle of fluid forming under the driver side. i determined that it was brake fluid. i raised the hood and had her press on the brake pedal. brake fluid started spraying out of a brake line near the frame. the brake lines from the master cylinder to the abs module are very rusty along with every other brake line. this truck may be 12 years old and have 87,000 miles but i have always taken very good care of it and it still looks new inside and out. i do not believe a major safety component like the brakes should be failing at this time. other critical components have warning systems to alert you to possible failures but when there is no way to tell if something critical will fail i believe those parts should be made to last. if the life expectancy of a part is limited, the manufacturer should recommend service at a reasonable interval. my daughter is now scared to death to drive any of our cars because she feels it could happen again. i am just glad i wasn't pulling my 20 foot boat and had to make a panic stop at highway speeds when the line failed. someone could have got injured or killed i am currently getting quotes to have it repaired. so far i have received prices ranging from $600-1500. i feel gm should cover most to all of these expenses because they used sub-par parts to build a critical component of the brake system. *tr
Complaint filed: 2015-09-23
Components: AIR BAGS
tl* the contact owns a 2004 dodge ram 1500. the contact received notification of nhtsa campaign numbers: 14v770000 (air bags) and 15v313000 (air bags); however, the parts to do the recall repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was not made aware of the issue. the contact had not experienced a failure. updated 11/09/15*lj updated 11/18/15.*jb
Complaint filed: 2014-11-03
Components: AIR BAGS
tl* the contact owns a 2004 honda cr-v. the contact received notifications for nhtsa campaign number: 14v353000 (air bags) and nhtsa campaign number: 14v351000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the dealer stated the parts were unavailable for recall repairs. the manufacturer was not made aware of the delay. the vehicle was not repaired. the contact had not experienced a failure.
Complaint filed: 2015-08-07
Components: AIR BAGS
tl* the contact owns a 2003 mazda 6. the contact received notification of nhtsa campaign numbers: 15v345000 (air bags) and 15v382000 (air bags); however, the parts needed were not available. the dealer did not give a specific date for when the parts would become available. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. the contact was not experiencing a failure.
Complaint filed: 2015-03-08
Components: ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM
i received a coupon in the mail from midas for $19.95 oil change with coupon.the coupon specified to bring coupon with me to a midas mechanic shop to get the $19.95 oil change.i went to midas at 4480 s babcock street, melbourne florida and i presented the coupon. the manager asked me did you bring your own synthetic oil like you use to, i responded no i have a coupon.he printed the receipt for $19.95, and i signed. i use to buy my own synthetic oil and midas charged me $19.95 for oil change at same rate they charge for regular oil change.midas always advertised outside their shop an oil change for $19.95. this price is without a coupon. as the mechanic drove my car into the shop for oil change, i reminded the mechanic my car takes only synthetic oil. he told the manager/owner and came back to tell me they are going to put syntactic oil. so he started changing the oil. after he was done the mechanic told me to go and pay for the oil change. the manger/owner asked for my credit card and he did all the transactions and hand me the receipt in a envelop. as i am leaving the shop i took the receipt out of the envelop and found out the manager/owner charged me $62.66 for oil change without saying a ward to me.he should of told me to come back and sign anther agreement for the $62.66 but he choose not to because he wanted to make more money and if he told me i would of said no, and i would of told him i want to comeback with my own synthetic oil. the owner wanted me to bring the car back so he could take his syntactic oil out and put regular oil instead in my car even though he knows my car does not use regular oil. i replied you would break my car and might do something to the engine that could cause danger to me and others if breaks in the middle of the road. i refused to let him put regular oil in my car for fear of mechanical damage to my car. *tr
Complaint filed: 2017-05-19
Components: ELECTRICAL SYSTEM
i took my car into john hall chevrolet on 5/19/2017 to have the ignition recall done.prior to my taking it there i was experiencing several issues with my car that no single diagnostic could quite pinpoint.needless to say i replaced several things yet to no prevail.the car would just stop running luckily before i reached over 10 mph and on several occasions while trying to turn in traffic i lost power steering.all while the key was in the on position.finally a more updated sensor scanner detected an electrical issue within the ignition itself.when i went to the dealership i was told they would only do what the recall required them to do. even though i told them what it was doing and asked if they could check to make sure i didn't have to worry about leaving there and the car shutting off and /or no power steering i was told no .i would have paid to know,to have them scan it, whatever.needless to say after they fixed their part the car is still doing the same thing.even when the man brought me my car i asked how did she start? he said not good and walked away. also i left them with 1 key shouldn't there have been something done to both? my car may be old but she's been well maintained .great strong motor and alot of new parts. the starter and fuel pump were pretty much wrecked by the little electrical issue within the ignition. confused and overheated simply trying to start the car and hope it stays running.it's that electrical issue that keeps saying yes enough voltage then nope can't have it. it's been proven not only by scanning but by reading and testing.
Complaint filed: 2020-07-08
Components: SERVICE BRAKES
i have experienced seizing of the brakes in mu 2004 fleetwood fiesta. it is my understanding that there is already a recall on this problem. the problem did not present until this year. the rv has very low miles, but was taken care of and in excellent condition. i need to get the rv repaired and want to begin the process of workhorse honoring the recall and setting up with my local repair service to have the work completed. the numbers provided for workhorse recall are bogus, and this is the only form of communication i was able to access in order to level a complaint.
Complaint filed: 2014-03-19
Components: SERVICE BRAKES
pulling into the driveway under normal, dry conditions, the brake pedal went down to the floor, and the brake light on the dash illuminated. we came a few feet from crashing through the garage door. this was a result of the driver's rear brake line springing a leak with no warning whatsoever. the affected part is the formed metal line that is attached to the top of the axle. it appears that the brake line just rusted completely through. it is likely that all other brake lines could be affected in the exact same manner. *tr
Complaint filed: 2014-10-07
Components: ELECTRICAL SYSTEM
tl* the contact owns a 2003 chevrolet impala. the contact stated that the dealer provided two replacement keys under recall nhtsa campaign number: 14v4000000 (electrical system). however, one of the keys failed to function when inserting into the ignition switch. the dealer placed an order for the second key to correct the problem. the manufacturer was not notified of the issue. the approximate failure mileage was 207,893.
Complaint filed: 2014-08-07
Components: SERVICE BRAKES
tl* the contact owns a 2004 nissan armada. the contact stated that while driving approximately 30 mph, the contact attempted to apply the brakes to avoid a crash with an oncoming vehicle. the contact stated that the brake warning light illuminated and the vehicle crashed into the oncoming vehicle. there were no injuries. the vehicle was towed to an independent mechanic. the vehicle was not diagnosed or repaired. the vin was unavailable. the manufacturer was notified of the failure. the approximate failure mileage was 50,000.
Complaint filed: 2019-04-14
Components: ELECTRONIC STABILITY CONTROL (ESC)
while driving on the highway at 75mph we made a slight turn with the road and vsc-trac and trac-off lights randomly illuminated without warning on dry, level pavement causing the steering wheel to pull to the right. it was very hard to control, as well as to brake. we were in the middle of heavy traffic. we finally pulled over shut off the suv and turned it back on. the lights went off so we tried again. about 30min it did the same exact thing. very frightening. is there a recall out on this??
Complaint filed: 2016-02-22
Components: POWER TRAIN
transmission failure, the transmission fails to work and lags at first and second gear.
Complaint filed: 2014-09-25
Components: STRUCTURE
the dash panel pad is buckling and pulling loose. i am concerned the passenger airbag will deploy. *tr
Complaint filed: 2014-10-10
Components: ELECTRICAL SYSTEM
tl* the contact owns a 1999 honda accord. while driving approximately 65 mph, the vehicle stalled without warning. the contact had to wait several minutes in order for the vehicle to restart. the failure occurred on numerous occasions. the vehicle was taken to an independent mechanic who diagnosed that the main relay failed. the vehicle was repaired, but the failure persisted. the manufacturer was not made aware of the failure. the approximate failure mileage was 140,000.
Complaint filed: 2020-08-02
Components: SERVICE BRAKES
i had my brake boosters replaced on 05/22/2019.i was backing up slowly on 07/24/2020 in a parking lot of a convenience store. as i was backing up, i tried to apply the brakes and they became stiff. i tried to pump harder on the brakes and they would not stop the vehicle in which it was to late and my car collided into a utility pole.