Office of the Patient Advocate - State of California


Office of the Patient Advocate - State of California

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Home > Complaint Data Reports > Annual Complaint Data Reports

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​​Annual Complaint Data Reports
The following documents are annual Complaint Data Reports with analyses by the Office of the Patient Advocate (OPA) based on data from California health care consumer assistance centers.
Measurement Year 2020
(Released May 2022) – This multi-departmental report provides information on health care complaints resolved in 2020. This report is the first released by the Center for Data Insights and Innovation (CDII) following the transition of OPA’s programs to CDII.

Report to the Legislature for Measurement Year 2020 (PDF) 
Data Tables from the Measurement Year 2020 Report (PDF)
Methodology from the Measurement Year 2020 Report (PDF)
Glossary from the Measurement Year 2020 Report (PDF)

Measurement Year 2019