vania-janet/multiturn-rag-retrieval-data huggingface dataset:
[Checkmark icon](https://cloud.ibm.com/docs-content/v1/content/220cdcbf6f4421bd7fee83fd1028048dba3f16c8/monitoring/images/checkmark-icon.svg) ![Checkmark icon](https://cloud.ibm.com/docs-content/v1/content/220cdcbf6f4421bd7fee83fd1028048dba3f16c8/monitoring/images/checkmark-icon.svg) ![Checkmark icon](https://cloud.ibm.com/docs-content/v1/content/220cdcbf6f4421bd7fee83fd1028048dba3f16c8/monitoring/images/checkmark-icon.svg) ![Checkmark icon](https://cloud.ibm.com/docs-content/v1/content/220cdcbf6f4421bd7fee83fd1028048dba3f16c8/monitoring/images/checkmark-icon.svg) ![Checkmark icon](https://cloud.ibm.com/docs-content/v1/content/220cdcbf6f4421bd7fee83fd1028048dba3f16c8/monitoring/images/checkmark-icon.svg) 
 notifyOnResolve ![Checkmark icon](https://cloud.ibm.com/docs-content/v1/content/220cdcbf6f4421bd7fee83fd1028048dba3f16c8/monitoring/images/checkmark-icon.svg) ![Checkmark icon](https://cloud.ibm.com/docs-content/v1/content/220cdcbf6f4421bd7fee83fd1028048dba3f16c8/monitoring/images/checkmark-icon.svg) !
[Check mark icon](https://cloud.ibm.com/docs-content/v1/content/f61dbc5d84bf0c89e477a05cab04c72f429e1b7a/log-analysis/images/checkmark-icon.svg) ![Check mark icon](https://cloud.ibm.com/docs-content/v1/content/f61dbc5d84bf0c89e477a05cab04c72f429e1b7a/log-analysis/images/checkmark-icon.svg) 
 Configure alerts ![Check mark icon](https://cloud.ibm.com/docs-content/v1/content/f61dbc5d84bf0c89e477a05cab04c72f429e1b7a/log-analysis/images/checkmark-icon.svg) ![Check mark icon](https://cloud.ibm.com/docs-content/v1/content/f61dbc5d84bf0c89e477a05cab04c72f429e1b7a/log-analysis/images/checkmark-icon.svg) 
 View usage ![Check mark icon](https://cloud.ibm.com/docs-content/v1/content/f61dbc5d84bf0c89e477a05cab04c72f429e1b7a/log-analysis/images/checkmark-icon.svg) ![Check mark icon](https://cloud.ibm.com/docs-content/v1/content/f61dbc5d84bf0c89e477a05cab04c72f429e1b7a/log-analysis/images/checkmark-icon.svg) 
 Create views !
[Available](https://cloud.ibm.com/docs-content/v1/content/11f96f96f8f4b60cf6f3fa4d904856a2c4528bc2/icons/checkmark-icon.svg) ![Available](https://cloud.ibm.com/docs-content/v1/content/11f96f96f8f4b60cf6f3fa4d904856a2c4528bc2/icons/checkmark-icon.svg) ![Available](https://cloud.ibm.com/docs-content/v1/content/11f96f96f8f4b60cf6f3fa4d904856a2c4528bc2/icons/checkmark-icon.svg) ![Available](https://cloud.ibm.com/docs-content/v1/content/11f96f96f8f4b60cf6f3fa4d904856a2c4528bc2/icons/checkmark-icon.svg) ![Available](https://cloud.ibm.com/docs-content/v1/content/11f96f96f8f4b60cf6f3fa4d904856a2c4528bc2/icons/checkmark-icon.svg) 
 General: Send Notification ![Available](https://cloud.ibm.com/docs-content/v1/content/11f96f96f8f4b60cf6f3fa4d904856a2c4528bc2/icons/checkmark-icon.svg) ![Available](https://cloud.ibm.com/docs-content/v1/content/11f96f96f8f4b60cf6f3fa4d904856a2c4528bc2/icons/checkmark-icon.svg) 
 General: View Error Details !
[Checkmark icon](https://cloud.ibm.com/docs-content/v1/content/667adc0b8a7fdb0b349b1158d8e128640b5bc72b/workload-protection//images/checkmark-icon.svg) 
 Manage Activity Audit ![Checkmark icon](https://cloud.ibm.com/docs-content/v1/content/667adc0b8a7fdb0b349b1158d8e128640b5bc72b/workload-protection//images/checkmark-icon.svg) ![Checkmark icon](https://cloud.ibm.com/docs-content/v1/content/667adc0b8a7fdb0b349b1158d8e128640b5bc72b/workload-protection//images/checkmark-icon.svg) 
 Send container images to the scanning queue ![Checkmark icon](https://cloud.ibm.com/docs-content/v1/content/667adc0b8a7fdb0b349b1158d8e128640b5bc72b/workload-protection//images/checkmark-icon.svg) ![Checkmark icon](https://cloud.ibm.com/docs-content/v1/content/667adc0b8a7fdb0b349b1158d8e128640b5bc72b/workload-protection//images/checkmark-icon.svg) 
 Create, update and remove alerts ![Checkmark icon](https://cloud.ibm.com/docs-content/v1/content/667adc0b8a7fdb0b349b1158d8e128640b5bc72b/workload-protection//images/checkmark-icon.svg) !
[Delete icon](https://cloud.ibm.com/docs-content/v1/content/220cdcbf6f4421bd7fee83fd1028048dba3f16c8/monitoring/monitor/images/delete.png).
3. Click Delete Panel to confirm the deletion of the panel.







 Export data from a panel 

Complete the following steps to export data from a panel:



1. Navigate to the Dashboards* section in the Web UI. Select a dashboard. Then, identify the panel that displays the metric that you want to copy.
2. Click the Actions icon ![Three dots icon](https://cloud.ibm.com/docs-content/v1/content/220cdcbf6f4421bd7fee83fd1028048dba3f16c8/monitoring/monitor/images/actions.png).
3. Click Export Data.
4. Choose the Format of the file to be exported:



* Select JSON to export data to a JSON formatted file.
* Select CSV to export data to a CSV formatted file.



5. Enter a File name for the exported file.
6. Click Export.







 Create Alert 

You can create alerts directly from a panel.

Complete the following steps to create an alert:



1. Navigate to the Dashboards section in the Web UI. Select a dashboard. Then, identify the panel that displays the metric that you want to copy.
2. Click the Actions icon ![Three dots icon](https://cloud.ibm.com/docs-content/v1/content/220cdcbf6f4421bd7fee83fd1028048dba3f16c8/monitoring/monitor/images/actions.png).
3. Select Create Alert.
4. Configure the alert.
5. Click Create.
[Checkmark icon](https://cloud.ibm.com/docs-content/v1/content/220cdcbf6f4421bd7fee83fd1028048dba3f16c8/monitoring/images/checkmark-icon.svg) 
 resolveOnOk ![Checkmark icon](https://cloud.ibm.com/docs-content/v1/content/220cdcbf6f4421bd7fee83fd1028048dba3f16c8/monitoring/images/checkmark-icon.svg) ![Checkmark icon](https://cloud.ibm.com/docs-content/v1/content/220cdcbf6f4421bd7fee83fd1028048dba3f16c8/monitoring/images/checkmark-icon.svg) ![Checkmark icon](https://cloud.ibm.com/docs-content/v1/content/220cdcbf6f4421bd7fee83fd1028048dba3f16c8/monitoring/images/checkmark-icon.svg) ![Checkmark icon](https://cloud.ibm.com/docs-content/v1/content/220cdcbf6f4421bd7fee83fd1028048dba3f16c8/monitoring/images/checkmark-icon.svg) ![Checkmark icon](https://cloud.ibm.com/docs-content/v1/content/220cdcbf6f4421bd7fee83fd1028048dba3f16c8/monitoring/images/checkmark-icon.svg) ![Checkmark icon](https://cloud.ibm.com/docs-content/v1/content/220cdcbf6f4421bd7fee83fd1028048dba3f16c8/monitoring/images/checkmark-icon.svg) 
 emailRecipients !
Release notes for IBM Cloud Monitoring 

Use these release notes to learn about the latest updates to IBM Cloud® Monitoring.



 7 July 2023 

IBM Cloud® Monitoring Workload Protection documentation location has changed.
: The documentation for the [IBM Cloud® Monitoring Workload Protection service](https://cloud.ibm.com/docs/monitoring?topic=monitoring-monitoring-release-notesmonitoring-apr1423) has moved from the IBM Cloud® Monitoring documentation to the [IBM Cloud Security and Compliance Center Workload Protection documentation.](https://cloud.ibm.com/docs/workload-protection)

Links to the IBM Cloud Security and Compliance Center Workload Protection documentation are included in the IBM Cloud® Monitoring documentation as appropriate.





 22 June 2023 

Change to alerts editor
: The [alerts editor](https://docs.sysdig.com/en/docs/sysdig-monitor/alerts/) has been changed. The [legacy alerts editor](https://docs.sysdig.com/en/docs/sysdig-monitor/alerts/-legacy-alerts-editor/) is still available, but requires the follow steps to access it:



1. [Launch IBM Cloud Monitoring.](https://cloud.ibm.com/docs/monitoring?topic=monitoring-getting-startedgetting-started-step4)
2. Click the center of the UI and open the frame as a new tab. How to open the frame in a new tab will be determined by the browser you are using.
3. In the URL replace the value beginning with with /alerts/legacy-editor/new. The legacy editor will be displayed.



For example, change https://us-east.monitoring.cloud.ibm.com//alerts/rules?direction=asc&sortBy=name to https://us-east.monitoring.cloud.ibm.com//alerts/legacy-editor/new





 14 April 2023 

IBM Cloud® Monitoring Secure is now IBM Cloud® Monitoring Workload Protection
: The UI now displays IBM Cloud® Monitoring Secure functions under the new name Workload Protection.
[SI-4 (4) - Inbound and Outbound Communications Traffic](https://cloud.ibm.com/docs/framework-financial-services-controls?topic=framework-financial-services-controls-si-4.4si-4.4)



* [Control requirements](https://cloud.ibm.com/docs/framework-financial-services-controls?topic=framework-financial-services-controls-si-4.4control-requirements)
* [NIST supplemental guidance](https://cloud.ibm.com/docs/framework-financial-services-controls?topic=framework-financial-services-controls-si-4.4nist-supplemental-guidance)



[SI-4 (5) - System-generated Alerts](https://cloud.ibm.com/docs/framework-financial-services-controls?topic=framework-financial-services-controls-si-4.5si-4.5)



* [Control requirements](https://cloud.ibm.com/docs/framework-financial-services-controls?topic=framework-financial-services-controls-si-4.5control-requirements)
* [NIST supplemental guidance](https://cloud.ibm.com/docs/framework-financial-services-controls?topic=framework-financial-services-controls-si-4.5nist-supplemental-guidance)



[SI-5 - Security Alerts, Advisories, and Directives](https://cloud.ibm.com/docs/framework-financial-services-controls?topic=framework-financial-services-controls-si-5si-5)



* [Control requirements](https://cloud.ibm.com/docs/framework-financial-services-controls?topic=framework-financial-services-controls-si-5control-requirements)
* [Implementation guidance](https://cloud.ibm.com/docs/framework-financial-services-controls?topic=framework-financial-services-controls-si-5implementation-guidance)
- <issue url4>

Issues due in 2 days:
- <issue url5>

Issues due in 5 days:
- <issue url6>
- <issue url7>

Issues due in 10 days
- <issue url8>
- <issue url9>
- <issue url10>
- <issue url11>
- <issue url12>
Show more

The aggregated list is ordered with the issues that are overdue first, and the issues with nearest due dates are listed before those with a later due date.

The cc-finish stage in the CC pipeline queries for the issues based on the criteria and triggers a Slack alert.
[Monitor IBM Cloud® Secrets Manager certificates and secrets expiry](https://cloud.ibm.com/docs/event-notifications?topic=event-notifications-tutorial-en-monitor-secret)Monitor IBM Cloud® Secrets Manager certificates and secrets expiry

This tutorial shows you how to monitor the expiry date or any updates on the secrets or certificates by using TLS certificates or secrets.

Event Notifications



* 30 minutes
* 2022-10-26



[Getting started with Event Notifications](https://cloud.ibm.com/docs/event-notifications?topic=event-notifications-getting-started)Getting started with Event Notifications

This tutorial brings you through the steps that you need to take before you create an IBM Cloud Event Notifications service.

Event Notifications



* 10 minutes
* 2023-06-16



[Sending SMS notifications to IBM Cloud Event Notifications](https://cloud.ibm.com/docs/monitoring?topic=monitoring-tutorial-en-sms)Sending SMS notifications to IBM Cloud Event Notifications

In this tutorial, you learn how to set up IBM Cloud® Monitoring to send alert notifications to IBM Cloud Event Notifications. For this tutorial IBM Cloud Event Notifications is configured to send SMS notifications to subscribers.

Event Notifications Monitoring



* 1 hour
* 2021-12-17



[Sending email notifications to IBM Cloud Event Notifications](https://cloud.ibm.com/docs/monitoring?topic=monitoring-tutorial-en)Sending email notifications to IBM Cloud Event Notifications

In this tutorial, you learn how to set up IBM Cloud® Monitoring to send alert notifications to IBM Cloud Event Notifications. For this tutorial IBM Cloud Event Notifications is configured to send email notifications to subscribers.

Event Notifications Monitoring



* 1 hour
* 2021-12-17



[Getting started with Security and Compliance Center](https://cloud.ibm.com/docs/security-compliance?topic=security-compliance-getting-started)Getting started with Security and Compliance Center
ibmcloud monitoring event list --name "IBM Cloud Monitoring abc" --region us-south

List events for the IBM Cloud Monitoring abc instance in the us-south region for the last hour.

ibmcloud monitoring event list --name "IBM Cloud Monitoring abc" --region us-south --duration 1H







 ibmcloud monitoring settings notification list 

Use this command to list notification channels.

ibmcloud monitoring settings notification list --name NAME [--region REGION] [--output FORMAT]



 Command options 

--name <NAME> | --sn <NAME>
: Name of the instance.

--region <REGION> | -r <REGION>
: Name of the region, for example, us-south or eu-gb. If not specified, the region logged into or targeted will be used.

--output <TYPE>
: A comma-separated list of output preferences enclosed in double-quotes ("). If only a single preference is specified, the double-quotes can be omitted. Supported options are WIDE and JSON.

If JSON is specified, output will be returned in JSON format. If JSON is not specified, output will be returned in a tabular format.

WIDE returns additional details in the output.

--help | -h
: List options available for the command.





 Examples 

The following are examples using the ibmcloud monitoring settings notification list command.

List the notification channels for the IBM Cloud Monitoring abc instance.

ibmcloud monitoring settings notification list --name "IBM Cloud Monitoring abc"

List the notification channels for the IBM Cloud Monitoring abc instance in the us-south region.

ibmcloud monitoring settings notification list --name "IBM Cloud Monitoring abc" --region us-south







 ibmcloud monitoring settings team list 

Use this command to list teams.

ibmcloud monitoring settings team list --name NAME [--region REGION] [--output FORMAT]



 Command options 

--name <NAME> | --sn <NAME>
: Name of the instance.

--region <REGION> | -r <REGION>
Use this tutorial to learn how to enforce the use of private endpoints to configure IBM Cloud Metrics Routing resources in your account.

Metrics Routing



* 1 hour
* 2023-06-06



[Sending SMS notifications to IBM Cloud Event Notifications](https://cloud.ibm.com/docs/monitoring?topic=monitoring-tutorial-en-sms)Sending SMS notifications to IBM Cloud Event Notifications

In this tutorial, you learn how to set up IBM Cloud® Monitoring to send alert notifications to IBM Cloud Event Notifications. For this tutorial IBM Cloud Event Notifications is configured to send SMS notifications to subscribers.

Event Notifications Monitoring



* 1 hour
* 2021-12-17



[Sending email notifications to IBM Cloud Event Notifications](https://cloud.ibm.com/docs/monitoring?topic=monitoring-tutorial-en)Sending email notifications to IBM Cloud Event Notifications

In this tutorial, you learn how to set up IBM Cloud® Monitoring to send alert notifications to IBM Cloud Event Notifications. For this tutorial IBM Cloud Event Notifications is configured to send email notifications to subscribers.

Event Notifications Monitoring



* 1 hour
* 2021-12-17



[Monitoring a Linux bare metal server](https://cloud.ibm.com/docs/monitoring?topic=monitoring-baremetal_linux)Monitoring a Linux bare metal server

You can monitor a Bare Metal server with IBM Cloud Monitoring by configuring a monitoring agent in your server. The monitoring agent uses an access key (token) to authenticate with the IBM Cloud Monitoring instance. The monitoring agent acts as a data collector. It automatically collects metrics. You view metrics via the web-based user interface. You can monitor Bare metals in IBM Cloud, on-prem, and in other clouds.

Monitoring



* 1 hour
* 2023-07-05



[Monitoring a Kubernetes cluster](https://cloud.ibm.com/docs/monitoring?topic=monitoring-kubernetes_cluster)Monitoring a Kubernetes cluster
[Check mark icon](https://cloud.ibm.com/docs-content/v1/content/6f3c07c34058f637b1c86044ca4f9b24214330a7/activity-tracker/images/checkmark-icon.svg) ![Check mark icon](https://cloud.ibm.com/docs-content/v1/content/6f3c07c34058f637b1c86044ca4f9b24214330a7/activity-tracker/images/checkmark-icon.svg) 
 View ingestion keys ![Check mark icon](https://cloud.ibm.com/docs-content/v1/content/6f3c07c34058f637b1c86044ca4f9b24214330a7/activity-tracker/images/checkmark-icon.svg) 
 View service keys ![Check mark icon](https://cloud.ibm.com/docs-content/v1/content/6f3c07c34058f637b1c86044ca4f9b24214330a7/activity-tracker/images/checkmark-icon.svg) 
 Configure alerts ![Check mark icon](https://cloud.ibm.com/docs-content/v1/content/6f3c07c34058f637b1c86044ca4f9b24214330a7/activity-tracker/images/checkmark-icon.svg) ![Check mark icon](https://cloud.ibm.com/docs-content/v1/content/6f3c07c34058f637b1c86044ca4f9b24214330a7/activity-tracker/images/checkmark-icon.svg) 
 View usage !
* [Worker nodes](https://cloud.ibm.com/docs/containers?topic=containers-health-monitorworker-node-level-alerts)
* [Cluster](https://cloud.ibm.com/docs/containers?topic=containers-health-monitorcluster-level-alerts)
* [Zone](https://cloud.ibm.com/docs/containers?topic=containers-health-monitorzone-level-alerts)
* [Account](https://cloud.ibm.com/docs/containers?topic=containers-health-monitoraccount-level-alerts)
* [Block Storage for VPC](https://cloud.ibm.com/docs/containers?topic=containers-health-monitorvpc-block-storage-alerts)



Set up [autorecovery](https://cloud.ibm.com/docs/containers?topic=containers-health-monitorautorecovery) on your worker nodes to enable your cluster to automatically resolve issues.



 App alerts 

Review the following app level metrics and alert thresholds for help setting up app monitoring in your cluster.

Common app level conditions to monitor include things such as,



* Multiple app pods or containers are restarted within 10 minutes.
* More than one replica of an app is not running.
* More than ten 5XX HTTP response codes received within 10 minutes.
* More than one pod in a namespace is in an unknown state.
* More than five pods can't be scheduled on a worker node (pending state).



The underlying issues for these symptoms include things such as,



* One or more worker node is in an unhealthy state.
* Worker nodes ran out of CPU, memory, or disk space.
* Maximum pod limit per cluster reached.
* App itself has an issue.



To set up monitoring for these conditions, configure alerts based on the following IBM Cloud Monitoring metrics. Note that your alert thresholds might change depending on your cluster configuration.



App level metrics

 Metric IBM Cloud Monitoring metric Alert threshold 

 Multiple restarts of a pod in a short amount of time.
The Activity Tracker service offers [searching](https://cloud.ibm.com/docs/activity-tracker?topic=activity-tracker-view_eventsview_events_step2), [filtering](https://cloud.ibm.com/docs/activity-tracker?topic=activity-tracker-view_eventsview_events_step3), and [export](https://cloud.ibm.com/docs/activity-tracker?topic=activity-tracker-export) of events so you can customize retention for your use-case. You can also use it to configure [alerts](https://cloud.ibm.com/docs/activity-tracker?topic=activity-tracker-alerts).

We recommend alerting on database lifecycle events such failed backups. For example, you can create that Activity Tracker alert by filtering audit events to outcome:failure action:"<service_id>.deployment-backup-scheduled.create" and then following the alert configuration instructions.







 Event Fields 

A description of the common fields for an Activity Tracker event is on the [event fields](https://cloud.ibm.com/docs/activity-tracker?topic=activity-tracker-event) page.





 List of Events 

The table lists the events that are sent to Activity Tracker from Cloud Databases deployments.

A new auditing message format has been released and the legacy format for events that are submitted to your Activity Tracker instances will be deprecated. Deprecated events, and their analogous new events, are listed in the table. You should update any alerting or tools that rely on the text strings of the deprecated events to the new event format.



Table 2. List of Events and Event Descriptions

 Action Name Legacy Action name Description 

 <service_id>.deployment-backup.create <service_id>.backup-ondemand.create An on-demand backup of your deployment was created. If the backup failed, a "-failure" flag is included in the message. 
 <service_id>.deployment-backup-scheduled.create <service_id>.backup-scheduled.create A scheduled backup of your deployment was created.
url audio 
 dtmf dtmf, command_info.type : send 
 sms user_defined, vgwAction.command : vgwActSendSMS 
 transfer connect_to_agent 
 text_to_speech_config text_to_speech, command_info.type : configure 
 speech_to_text_config speech_to_text, command_info.type : configure 
 unpause_speech_to_text start_activities, type:speech_to_text_recognition 
 pause_speech_to_text stop_activities, type:speech_to_text_recognition 
 unpause_dtmf start_activities, type:dtmf_collection 
 pause_dtmf stop_activities, type:dtmf_collection 
 enable_speech_barge_in text_to_speech, command_info.type : enable_barge_in 
 disable_speech_barge_in text_to_speech, command_info.type : disable_barge_in 
 enable_dtmf_barge_in dtmf, command_info.type : enable_barge_in 
 disable_dtmf_barge_in dtmf, command_info.type : disable_barge_in 
 hangup end_session 







 Warning details 

The warnings_and_errors object contains warnings and errors that were logged during the call, listed in order of occurrence. Warnings for the following conditions are included:



* Messages when utterances are filtered out by the confidence score threshold.
* Text to Speech underflows, which is when Text to Speech synthesis can't keep up with the phone integration streaming rate and audio might skip.
* RTP network warnings, such as high packet loss or high average jitter, if RTCP is enabled.



"warnings_and_errors": [
{
"message": "CWSMR0032W: A Watson Speech to Text final utterance has a confidence score of 0.1, which does not meet the confidence score threshold of 0.2. The utterance will be ignored.",
"id": "CWSMR0032W"
},
{
JP-TOK https://jp-tok.monitoring.cloud.ibm.com 165.192.84.14 <br>128.168.75.14 <br>169.56.51.238 https (TLS) 443 
 US-East https://us-east.monitoring.cloud.ibm.com 169.60.112.74 <br>169.55.109.114 <br>169.62.3.82 https (TLS) 443 
 AU-SYD https://au-syd.monitoring.cloud.ibm.com 135.90.73.100 <br>130.198.80.155 <br>168.1.213.78 https (TLS) 443 
 CA-TOR https://ca-tor.monitoring.cloud.ibm.com 163.74.69.186 <br>158.85.94.130 <br>163.75.65.237 https (TLS) 443 
 BR-SAO https://br-sao.monitoring.cloud.ibm.com 163.107.66.98 <br>163.109.67.242 <br>169.57.141.43 https (TLS) 443 







 Subnets for webhook notifications from IBM Cloud Monitoring 

To receive alert notifications using webhooks from the IBM Cloud Monitoring service, you may need to define firewall rules for the subnets that are invoking your webhooks.



Table 4. Source Subnets for Webhook notifications from IBM Cloud Monitoring

 Region Alert Notification Source Subnets