vania-janet/multiturn-rag-retrieval-data huggingface dataset:
Dashboards are available only after metrics start to be recorded, which might take a few minutes to initialize.







 Data Engine metrics cost information 

Before you opt in to using IBM Cloud® Monitoring metrics, be aware of the cost of doing so. Every instance of Data Engine makes four metrics available, each time series has a monthly cost of $0.08, which leads to a monthly cost of $0.32 per instance.

For more information, see [IBM Cloud Monitoring pricing ![External link icon](https://cloud.ibm.com/docs-content/v1/content/icons/launch-glyph.svg)](https://cloud.ibm.com/docs/Monitoring-with-Sysdig?topic=Monitoring-with-Sysdig-pricing_plans).





 Data Engine metrics details 

The following tables describe the specific metrics that are provided by Data Engine.



Table 1. Available metrics.

 Metric name 

 [Number of bytes read by completed jobs](https://cloud.ibm.com/docs/services/sql-query?topic=sql-query-metricsibm_sqlquery_bytes_read) 
 [Number of completed jobs](https://cloud.ibm.com/docs/services/sql-query?topic=sql-query-metricsibm_sqlquery_completed_jobs) 
 [Number of failed jobs](https://cloud.ibm.com/docs/services/sql-query?topic=sql-query-metricsibm_sqlquery_failed_jobs) 
 [Number of jobs in progress](https://cloud.ibm.com/docs/services/sql-query?topic=sql-query-metricsibm_sqlquery_jobs_in_progress) 





 Number of bytes read by completed jobs 

The following table shows the cumulative number of bytes read by all Data Engine jobs that completed successfully.



Table 2. Number of bytes read by completed jobs metric metadata.

 Metadata Description 

 Metric name ibm_sqlquery_bytes_read 
 Metric type gauge 
 Value type byte 
 Segment by Service instance, Service instance name 







 Number of completed jobs
Save or download the file to the control panel software on the device by using the prompts provided by the device's operating system.



After you download the license file to the device, the control panel software's details about the license are updated. If issues occur or if the download wasn't successful, try the download process again by repeating the previous steps.





 Canceling a control panel license 

Control panel licenses are invoiced monthly, based on the agreed-upon terms at the time the license was purchased. You can cancel licenses at any time and they're canceled on the next upcoming billing anniversary date. To ensure that a cancellation is applied to the current billing cycle, cancellations must be made no less than 24 hours before the billing anniversary date. Specific information on the billing anniversary for the account is displayed during the cancellation process. Use the following steps to cancel a control panel license.



1. Back up or transfer any data that is associated with the control panel license.
2. Select Devices > Manage > Control panel licenses from the menu to access the Control Panel Licenses window.
3. Select Actions > Cancel for the control panel license that you want to cancel.
4. Enter any notes about the cancellation in the Notes text box.
5. Click Continue to proceed to the confirmation screen.
6. Select the Data loss acknowledgement checkbox. If you didn't back up any important data, return to the first step and back up all data before you cancel the license.
7. Click Cancel license.



After you start the cancellation process, the control panel license is scheduled for cancellation for the upcoming billing anniversary date. If the cancellation was made in error, you can void the cancellation on the Cancellations screen in the IBM Cloud console.





 Managing software passwords 

To manage the passwords for the software on each device, see [Managing software passwords](https://cloud.ibm.com/docs/bare-metal?topic=bare-metal-cp_bpmanacctresp)
For your instance, click Open Dashboard. The UI will be displayed.
6. Click ![Settings](https://cloud.ibm.com/docs-content/v1/content/6f3c07c34058f637b1c86044ca4f9b24214330a7/activity-tracker//images/config.png) > Settings > Organization > Groups.
7. Click Edit or Delete to change or remove the group.
(https://cloud.ibm.com/docs/log-analysis?topic=log-analysis-archivingarchiving_step3) <br>[Enable archiving of the logging instance.](https://cloud.ibm.com/docs/log-analysis?topic=log-analysis-archiving) 
 Configuring exclusion rules for Activity Tracker Event Routing hosted event search offerings Verify that each exclusion rule that you add behaves as expected. Inproper configured exclusion rules can result in data and cost spikes. For more information on how to use exclusion rules, see [Excluding data by using exclusion rules](https://cloud.ibm.com/docs/log-analysis?topic=log-analysis-exclusion_rules), [Configuring conditional streaming](https://cloud.ibm.com/docs/log-analysis?topic=log-analysis-streaming-conditional) and [Configuring usage quota exclusion rules](https://cloud.ibm.com/docs/log-analysis?topic=log-analysis-control_usage_quotasrules_usage_quota). 







 Change management 



Table 2. Responsibilities for change management

 Task IBM Responsibilities Your Responsibilities 

 Update the IBM Log Analysis service Provide major, minor, and patch version updates for IBM Log Analysis interfaces. <br>Document changes in the [logging release notes](https://docs.mezmo.com/changelog) Ensure that any logging agents that you have deployed are kept current. 
 Track versions of custom views, dashboards, screens, parsing templates, and alerts N/A Use your own change management process to control versions of logging resources such as views, dashboards, screens, parsing templates, and alerts`. <br>To learn how to export metadata, see [Export the configuration of resources in a logging instance](https://cloud.ibm.com/docs/log-analysis?topic=log-analysis-reuse_resource_definitionsexport_config_res). 







 Identity and access management 



Table 3. Responsibilities for identity and access management

 Task IBM Responsibilities Your Responsibilities 

 Manage permissions Provide the ability to restrict access to resouces.
Change Management (CM) [CM-2 (2) Baseline Configuration | Automation Support for Accuracy and Currency](https://cloud.ibm.com/docs/framework-financial-services-controls?topic=framework-financial-services-controls-cm-2.2) <br>[CM-6 Configuration Settings](https://cloud.ibm.com/docs/framework-financial-services-controls?topic=framework-financial-services-controls-cm-6) <br>[CM-6 (1) Configuration Settings | Automated Management, Application, and Verification](https://cloud.ibm.com/docs/framework-financial-services-controls?topic=framework-financial-services-controls-cm-6.1) 
 Maintenance (MA) [MA-2 Controlled Maintenance](https://cloud.ibm.com/docs/framework-financial-services-controls?topic=framework-financial-services-controls-ma-2) 
 System and Information Integrity (SI) [SI-2 (2) Flaw Remediation | Central Management](https://cloud.ibm.com/docs/framework-financial-services-controls?topic=framework-financial-services-controls-si-2.2) <br>[SI-6 Security Functionality Verification](https://cloud.ibm.com/docs/framework-financial-services-controls?topic=framework-financial-services-controls-si-6) 
 Security Assessment and Authorization (CA) [CA-7 Continuous Monitoring](https://cloud.ibm.com/docs/framework-financial-services-controls?topic=framework-financial-services-controls-ca-7) 







 Next steps 



* [Operational monitoring](https://cloud.ibm.com/docs/framework-financial-services?topic=framework-financial-services-shared-monitoring-operational)
* [Updating the network access policy for your Hyper Protect Crypto Services instance with the CLI](https://cloud.ibm.com/docs/hs-crypto?topic=hs-crypto-managing-network-access-policiesupdate-network-access-policy-cli)
* [Disabling the network access policy for your Hyper Protect Crypto Services instance with the key management service API](https://cloud.ibm.com/docs/hs-crypto?topic=hs-crypto-managing-network-access-policiesdisable-network-access-policy-api)



[Managing dual authorization of your service instance](https://cloud.ibm.com/docs/hs-crypto?topic=hs-crypto-manage-dual-authmanage-dual-auth)



* [Understanding dual authorization of your service instance](https://cloud.ibm.com/docs/hs-crypto?topic=hs-crypto-manage-dual-authunderstand-daul-auth-policy)
* [Enabling dual authorization for your service instance with the console](https://cloud.ibm.com/docs/hs-crypto?topic=hs-crypto-manage-dual-authenable-dual-auth-instance-policy-ui)
* [Enabling dual authorization for your service instance with the API](https://cloud.ibm.com/docs/hs-crypto?topic=hs-crypto-manage-dual-authenable-dual-auth-instance-policy-api)
* [Disabling dual authorization for your service instance with the console](https://cloud.ibm.com/docs/hs-crypto?topic=hs-crypto-manage-dual-authdisable-dual-auth-instance-policy-ui)
* [Disabling dual authorization for your service instance with the key management service API](https://cloud.ibm.com/docs/hs-crypto?topic=hs-crypto-manage-dual-authdisable-dual-auth-instance-policy-api)
[Check mark icon](https://cloud.ibm.com/docs-content/v1/content/f61dbc5d84bf0c89e477a05cab04c72f429e1b7a/log-analysis/images/checkmark-icon.svg) 
 Create and delete service keys ![Check mark icon](https://cloud.ibm.com/docs-content/v1/content/f61dbc5d84bf0c89e477a05cab04c72f429e1b7a/log-analysis/images/checkmark-icon.svg) 
 Add logging log sources ![Check mark icon](https://cloud.ibm.com/docs-content/v1/content/f61dbc5d84bf0c89e477a05cab04c72f429e1b7a/log-analysis/images/checkmark-icon.svg) 
 Configure archiving ![Check mark icon](https://cloud.ibm.com/docs-content/v1/content/f61dbc5d84bf0c89e477a05cab04c72f429e1b7a/log-analysis/images/checkmark-icon.svg) 
 Manage parsing ![Check mark icon](https://cloud.ibm.com/docs-content/v1/content/f61dbc5d84bf0c89e477a05cab04c72f429e1b7a/log-analysis/images/checkmark-icon.svg) 
 Define exclusion rules ![Check mark icon](https://cloud.ibm.com/docs-content/v1/content/f61dbc5d84bf0c89e477a05cab04c72f429e1b7a/log-analysis/images/checkmark-icon.svg)
*  UI







  Unscheduling device removal from bandwidth pools 

To unschedule a device removal from a bandwidth pool by using the UI, follow these steps:



1.  From your browser, open the [IBM Cloud console](https://cloud.ibm.com/login) and log in to your account.
2.  Select the Navigation menu ![Navigation menu](https://cloud.ibm.com/docs-content/v1/content/62b0b227c55ca35d2081883daccc11ef3a59022a/icons/icon_hamburger.svg), then click Classic Infrastructure.
3.  Select Network > Bandwidth > Pools.
4.  Locate the bandwidth pool that you want to remove a device from. Use the Region and Overage status filters as necessary.
5.  Click the name of the bandwidth pool to access its details page.
6.  In the devices table Name column, select the checkboxes next to the devices you want to stop removal from the pool.
7.  Click Unschedule.
8.  In the side panel that appears, acknowledge that you understand the device removal is no longer scheduled at the end of your billing cycle. Review the summary of billing changes and the new monthly cost of your pool.
9.  Click Unschedule.
From the User details page, set the Symantec authentication to off.







 Cancelling external authentication 

You can cancel your order for external authentication at any time, if you have the correct access. You can choose to cancel immediately without any refund, or you can choose to cancel it at the one year mark from when you ordered it.

To cancel an order for external authentication, you must be an account owner or have all of the following access:



* Manage users classic infrastructure permission
* Cancel services classic infrastructure permission
* Administrator for the Support Center account management service or the view, edit, and add ticket migrated classic infrastructure permissions that are not available within the [migrated permission access groups](https://cloud.ibm.com/docs/account?topic=account-migrated_permissions).



To cancel the external authentication order, complete the following steps:



1. In the IBM Cloud console, click Manage > Access (IAM), and select Users.
2. Select a user from the list.
3. From the User details page, click Delete icon ![Trash icon](https://cloud.ibm.com/docs-content/v1/content/4d8c6eec891cff72b666dc24bd3211810c77fb42/icons/icon_trash.svg) for the Symantec authentication.
4. Select when to remove it.
5. Click Remove.
* [Disabling dual authorization for your service instance with the console](https://cloud.ibm.com/docs/hs-crypto?topic=hs-crypto-manage-dual-authdisable-dual-auth-instance-policy-ui)
* [Disabling dual authorization for your service instance with the key management service API](https://cloud.ibm.com/docs/hs-crypto?topic=hs-crypto-manage-dual-authdisable-dual-auth-instance-policy-api)



[Managing the key create and import access policy](https://cloud.ibm.com/docs/hs-crypto?topic=hs-crypto-manage-keyCreateImportAccessmanage-keyCreateImportAccess)



* [Understanding the key create and import access settings](https://cloud.ibm.com/docs/hs-crypto?topic=hs-crypto-manage-keyCreateImportAccessunderstand-keyCreateImportAccess-instance-policy)
* [Enabling or updating the key create and import access policy for your service instance with the console](https://cloud.ibm.com/docs/hs-crypto?topic=hs-crypto-manage-keyCreateImportAccessenable-keyCreateImportAccess-policy-console)
* [Enabling and updating the key create and import access policy for your service instance with the API](https://cloud.ibm.com/docs/hs-crypto?topic=hs-crypto-manage-keyCreateImportAccessenable-keyCreateImportAccess-policy-api)
* [Disabling the key create and import access policy for your service instance with the key management service API](https://cloud.ibm.com/docs/hs-crypto?topic=hs-crypto-manage-keyCreateImportAccessdisable-key-create-import-policy-api)







 Managing key management service keys - Standard Plan
Managing NetApp Licenses 



  Before you begin 



*  Navigate to your console's device menu. For more information, see [Navigating to devices](https://cloud.ibm.com/docs/virtual-servers?topic=virtual-servers-navigating-devices).
*  Make sure that you have any necessary account permissions and device access. Only the account owner, or a user with the Manage Users classic infrastructure permission, can adjust the permissions.



For more information about permissions, see [Classic infrastructure permissions](https://cloud.ibm.com/docs/account?topic=account-infrapermissioninfrapermission) and [Managing device access](https://cloud.ibm.com/docs/virtual-servers?topic=virtual-servers-managing-device-access).

Go to Devices > Manage > NetApp Licenses. Each NetApp add-on that is purchased displays the following information:



*  License key
*  CPUs
*  Order date.



From the NetApp licenses page, you can download license keys, cancel licenses, and order more licenses.
Linux [Collecting and analyzing logs from a Linux environment](https://cloud.ibm.com/docs/log-analysis?topic=log-analysis-ubuntuubuntu) 
 Windows Server [Collecting and analyzing logs from Windows Server systems](https://cloud.ibm.com/docs/log-analysis?topic=log-analysis-windows_serv) 







 Step 3. Upgrade the plan 

By upgrading your plan, you can enable additional logging features.

Upgrade the IBM Log Analysis service plan to a paid plan to be able to [filter logs](https://cloud.ibm.com/docs/log-analysis?topic=log-analysis-view_logsview_logs_step5), [search logs](https://cloud.ibm.com/docs/log-analysis?topic=log-analysis-view_logsview_logs_step6), [define views](https://cloud.ibm.com/docs/log-analysis?topic=log-analysis-view_logsview_logs_step7), and [configure alerts](https://cloud.ibm.com/docs/log-analysis?topic=log-analysis-alerts). For more information about IBM Log Analysis service plans, see [Pricing plans](https://cloud.ibm.com/docs/log-analysis?topic=log-analysis-service_plans).





 Step 4. Manage logs 

To start managing logs, complete the following steps:



1. [Launch the logging web UI](https://cloud.ibm.com/docs/log-analysis?topic=log-analysis-launch).
2. [View and manage your logs](https://cloud.ibm.com/docs/log-analysis?topic=log-analysis-view_logs).







 Step 5. Next steps 

Next, you can manage user access with IAM.

Identify the IAM policies that a user needs to work with the IBM Log Analysis service.
[Menu icon](https://cloud.ibm.com/docs-content/v1/content/78bb71851d95d7580503eb9ba10cf3ae31490ade/apiconnect/images/icon_cloud_menu.png) and select API Management.

![Select API Management](https://cloud.ibm.com/docs-content/v1/content/78bb71851d95d7580503eb9ba10cf3ae31490ade/apiconnect/images/select_api_mgt.png)
3. In the navigation list, expand API Connect and click Services.

![Services page](https://cloud.ibm.com/docs-content/v1/content/78bb71851d95d7580503eb9ba10cf3ae31490ade/apiconnect/images/ri_select_service.png)

The "Services" page lists all of your API Connect services.
4. On the "Services" page, click your Reserved instance's name to start it.

API Connect opens to the administration console.

![Administration console](https://cloud.ibm.com/docs-content/v1/content/78bb71851d95d7580503eb9ba10cf3ae31490ade/apiconnect/images/ri_admin_home.png)



As an API Connect admin, you control the Reserved instance by configuring gateways for API access and managing users. Whenever you want to perform admin tasks, return to the "Services" page to open the administration console.





 Step 2. Configure user access 

In API Connect V10 Reserved, user access is managed with the IBM Cloud Identity and Access Management (IAM) service. Create an API Connect provider organization that will represent a set of users, and use the IAM service to define access groups with roles that grant permission for users to work with API Connect features.
Updates, fixes, and new features IBM is responsible for providing regular updates, bug fixes, and new features, following a continuous delivery model in a way that is transparent to you. Notifications are posted for changes that impact you. The Customer is responsible for reading system-generated notifications and taking appropriate action. 







 Traffic management 

Traffic management includes tasks, such as bandwidth monitoring, packet inspection, forwarding detection, and traffic routing.



Table 3. Responsibilities for traffic management

 Task IBM Responsibilities Your Responsibilities 

 Equal-cost multipath (ECMP) N/A IBM does not offer equal-cost multi-pathing, outbound from the direct link router to the customer router. The Customer is responsible for configuring ECMP on their equipment to load-balancer traffic into IBM Cloud. 
 API version changes IBM is responsible for versioning the REST APIs. The Customer is responsible for integrating with the desired version of REST APIs. 
 Scaling IBM is responsible for scaling infrastructure as requested and to meet the capacity that you selected. The Customer is responsible for ordering the appropriate Direct Link port speed in the IBM Cloud console. 
 Updates, fixes, and new features IBM is responsible for providing regular updates, bug fixes, and new features, following a continuous delivery model in a way that is transparent to you. Notifications are posted for changes that impact you. The Customer is responsible for reading system-generated notifications and taking appropriate action. 







 Identity and access management 

Identity and access management includes tasks, such as authentication, authorization, access control policies, and approving, granting, and revoking access.



Table 4. Responsibilities for identity and access management

 Task IBM Responsibilities Your Responsibilities 

 Identity and access IBM provides the function to restrict access to resources through the IBM Cloud console and REST APIs. The Customer is responsible for managing access to resources through IBM Cloud Identity and Access Management (IAM). 







 Security and regulation compliance 

Security and regulation compliance includes tasks, such as security controls implementation and compliance certification.



Table 5. Responsibilities for security and regulation compliance

 Task IBM Responsibilities Your Responsibilities 

 Encryption IBM does not provide encryption capabilities. The Customer is responsible for encryption of data on disk, in motion, and in backups.
Click the Menu icon ![Menu icon](https://cloud.ibm.com/docs-content/v1/content/f61dbc5d84bf0c89e477a05cab04c72f429e1b7a/log-analysis//images/icon_hamburger.svg) > Observability.
4. Click Logging.
5. For your instance, click Open dashboard. The UI will be displayed.
6. Click ![Settings](https://cloud.ibm.com/docs-content/v1/content/f61dbc5d84bf0c89e477a05cab04c72f429e1b7a/log-analysis//images/config.png) > Organization > Groups.
7. Click Edit or Delete to change or remove the group.
*  UI







  Removing devices from bandwidth pools 

To remove devices from a bandwidth pool by using the UI, follow these steps:



1.  From your browser, open the [IBM Cloud console](https://cloud.ibm.com/login) and log in to your account.
2.  Select the Navigation menu ![Navigation menu](https://cloud.ibm.com/docs-content/v1/content/62b0b227c55ca35d2081883daccc11ef3a59022a/icons/icon_hamburger.svg), then click Classic Infrastructure.
3.  Select Network > Bandwidth > Pools.
4.  Locate the bandwidth pool that contains the device that you want to remove. Use the Region and Overage status filters as necessary.
5.  Click the name of the bandwidth pool to access its details page.
6.  In the Name column of the devices list table, select the checkboxes next to the devices that you want to remove from the pool.
7.  Click Remove.
8.  In the side section that appears, acknowledge that you understand that the device remains active in the pool until the next billing date. Review the summary of billing changes and the new monthly cost of your pool.
9.  Click Remove.

The device remains active in your pool and continues to meter until it is permanently removed at the end of your billing cycle.
10. Select Scheduled status in the Removal column in your bandwidth pool's device table to check the scheduled removal date of the device, or to unschedule the device's removal from the pool. For more information, see [Unscheduling device removal from bandwidth pools](https://cloud.ibm.com/docs/bandwidth-pools?topic=bandwidth-pools-how-to-unschedule-device-removal-from-bw-pools).
[Available](https://cloud.ibm.com/docs-content/v1/content/11f96f96f8f4b60cf6f3fa4d904856a2c4528bc2/icons/checkmark-icon.svg) ![Available](https://cloud.ibm.com/docs-content/v1/content/11f96f96f8f4b60cf6f3fa4d904856a2c4528bc2/icons/checkmark-icon.svg) ![Available](https://cloud.ibm.com/docs-content/v1/content/11f96f96f8f4b60cf6f3fa4d904856a2c4528bc2/icons/checkmark-icon.svg) 
 Organization: View ![Available](https://cloud.ibm.com/docs-content/v1/content/11f96f96f8f4b60cf6f3fa4d904856a2c4528bc2/icons/checkmark-icon.svg) ![Available](https://cloud.ibm.com/docs-content/v1/content/11f96f96f8f4b60cf6f3fa4d904856a2c4528bc2/icons/checkmark-icon.svg) ![Available](https://cloud.ibm.com/docs-content/v1/content/11f96f96f8f4b60cf6f3fa4d904856a2c4528bc2/icons/checkmark-icon.svg) ![Available](https://cloud.ibm.com/docs-content/v1/content/11f96f96f8f4b60cf6f3fa4d904856a2c4528bc2/icons/checkmark-icon.svg) !
[Check mark icon](https://cloud.ibm.com/docs-content/v1/content/f61dbc5d84bf0c89e477a05cab04c72f429e1b7a/log-analysis/images/checkmark-icon.svg) 
 View details of a service instance ![Check mark icon](https://cloud.ibm.com/docs-content/v1/content/f61dbc5d84bf0c89e477a05cab04c72f429e1b7a/log-analysis/images/checkmark-icon.svg) ![Check mark icon](https://cloud.ibm.com/docs-content/v1/content/f61dbc5d84bf0c89e477a05cab04c72f429e1b7a/log-analysis/images/checkmark-icon.svg) ![Check mark icon](https://cloud.ibm.com/docs-content/v1/content/f61dbc5d84bf0c89e477a05cab04c72f429e1b7a/log-analysis/images/checkmark-icon.svg) ![Check mark icon](https://cloud.ibm.com/docs-content/v1/content/f61dbc5d84bf0c89e477a05cab04c72f429e1b7a/log-analysis/images/checkmark-icon.svg) 
 View service instances in the Observability Logging dashboard ![Check mark icon](https://cloud.ibm.com/docs-content/v1/content/f61dbc5d84bf0c89e477a05cab04c72f429e1b7a/log-analysis/images/checkmark-icon.svg) !