Office of the Patient Advocate - State of California


Office of the Patient Advocate - State of California

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Home > Complaint Data Reports > Profile of CDI

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​Consumer Assistance at the California Department of Insurance
The California Department of Insurance (CDI) is one of the state regulators that oversees Californians’ health care coverage. Its Consumer Services Division addresses complaints from members of certain PPOs and other products from insurance companies licensed by the department. CDI also licenses insurance brokers and agents.

CDI Consumer Services Division
Main Phone Number: 1-800-927-4357 (HELP)
TTY/TDD: 1-800-482-4833
Hours of operation: Monday-Friday, 8:00 a.m. – 5:00 p.m.
After hours message center (calls returned by noon the next business day)
Website: www.insurance.ca.gov