vania-janet/multiturn-rag-retrieval-data huggingface dataset:
Read the [case study](https://www.ibm.com/case-studies/travelping-gmbh-cloud).

Karnataka Bank creates single integration platform for its data-driven transformation.
: Financial institutions are constantly operating in a complex, competitive and compliance-driven financial environment where making timely and data-driven decisions is key for efficient growth and effective risk management. By leveraging tools such as data lake, advanced analytics, and accessible reporting, a bank can establish baseline performance metrics across applications, deposits, and loans. Read the [article](https://cio.economictimes.indiatimes.com/amp/news/business-analytics/karnataka-bank-sets-up-center-of-excellence-to-become-a-data-driven-bank/90042025).

Pandora offers customers a personlized digital expereinces.
: With IBM Sterling Order Management on Cloud, Pandora is digitally transforming online sales, order management, fulfillment and returns, to offer customers personalized digital interactions similar to the in-store experience. Sterling platform in Europe was online in less than five months, with excellent results. Read the [case study](https://www.ibm.com/case-studies/pandora-jewellery/).
More information that compares different infrastructure types is in [Comparing the different SAP-certified IaaS offerings](https://cloud.ibm.com/docs/sap?topic=sap-overviewiaas-offerings-compare-summary) with more detail under [Infrastructure certified for SAP](https://cloud.ibm.com/docs/sap?topic=sap-iaas-offerings). All SAPS benchmarks are listed for each profile under each infrastructure type that is offered in the IBM Cloud® for SAP portfolio.





 SAP HANA considerations 

The SAP BW/4HANA business application is an analytical processing (OLAP) workload and is affected by multiple [SAP HANA Database Server design considerations](https://cloud.ibm.com/docs/sap?topic=sap-hana-design-considerations).

During SAP sizing, decision making, and infrastructure selection for the SAP HANA infrastructure to support OLAP workloads, the sizing is most often determined by the memory (DRAM) capacity size.



 Scale-up and Scale-out 

SAP BW/4HANA is built to take advantage of the analytical capabilities of SAP HANA and is regularly used in scale-out scenarios to analyze huge volumes of data (including data beyond ERP transactional data, such as Hadoop data lakes).

It is important to understand SAP BW/4HANA certifications to ensure your infrastructure selection meets business requirements, particularly for business decisions on lead times of analytics and reporting or quantity of data to be analyzed.

All SAP-certified infrastructure on Cloud for OLAP (i.e. SAP BW/4HANA) is listed in [SAP HANA Directory - Certified IaaS Platforms - OLAP application type](https://www.sap.com/dmc/exp/2014-09-02-hana-hardware/enEN//solutions?filters=iaas;v:105). For performance benchmarks of the SAP-certified infrastructure for SAP BW/4HANA, these are listed in the [SAP BW edition for SAP HANA benchmark directory (BWH)](https://www.sap.com/dmc/exp/2018-benchmark-directory//bwh).
It also enabled the delivery of cloud-like quality control, such as image analysis, and data lake related services at the plant.





 Establishing a service platform for point of sale (POS) or multi function printer (MFP) systems 

When providing platform-based management services and data services to store POS systems nationwide as well as MFP systems in corporate offices, it can be difficult to integrate with these customer systems. Using Satellite enables platform services to be delivered to a site that meets customer requirements.

Pain points:
: It is hard to build a service platform that can provide a function for collecting the latest data and other added value to deliver services leveraging data from POS and MFP equipment. Customers have unique requirements for their system environments, preventing cost effective rollout of the same services.

Satellite enables:
: It enables delivery of services to both cloud and on-premises environments according to customer requirements, making it easier to integrate with customer servers. Similar experience regardless of environment enables customers to distribute and manage applications using the latest microservices anytime.





 Accelerating the establishment of new global sites and plants 

When establishing a new global site, production line management systems and Supply Chain Management (SCM) systems used in existing plants can be distributed from cloud, thereby only needing servers at the new site. This has the benefit of accelerating system build and operations, while addressing the skill gap and security concerns.

Pain points:
: When establishing new global sites, a significant amount of time is spent on building server environments for each site, deploying applications and developing an operations structure. Lack of skills due to inability to secure staff in the new region delays going live. The common application cannot be moved to cloud due to latency and security issues.

Satellite enables:
: It helps eliminate issues including skill shortage and acceleration of deployment and go-live when delivering applications to various global sites. Applications can be deployed and run on-premises, addressing security and latency concerns. With unified management, the same applications can be easily rolled out and operated.





 Using cloud for cost and speed when starting new services during development phase and move on-premises once established 

Using Satellite enables applications to be deployed in accordance with which phase the server or application is in.
Generate an IAM token to connect to the IBM Analytics Engine API. For more information about how to generate an IAM token, see [IAM token](https://cloud.ibm.com/docs/AnalyticsEngine?topic=AnalyticsEngine-retrieve-endpoints-serverlessendpoints-cli).
2. Run the following API command to invoke the Analytics Engine API by using the generated IAM token.



curl -X PATCH --location --header "Authorization: Bearer {IAM_TOKEN}" --header "Accept: application/json" --header "Content-Type: application/merge-patch+json" --data '{
<CONFIGURATION_DETAILS>
}' "{BASE_URL}/v3/analytics_engines/{INSTANCE_ID/default_configs"

Parameter value:



* IAM_TOKEN: Specify the API token generated for the Analytics Engine API.
* CONFIGURATION_DETAILS: Copy and paste the following command:

{
"spark.sql.catalogImplementation": "hive",
"spark.driver.extraClassPath": "/opt/ibm/connectors/iceberg-lakehouse/iceberg-3.3.2-1.2.1-hms-4.0.0-shaded.jar",
"spark.sql.extensions": "org.apache.iceberg.spark.extensions.IcebergSparkSessionExtensions",
"spark.sql.iceberg.vectorization.enabled": "false",
"spark.sql.catalog.lakehouse": "org.apache.iceberg.spark.SparkCatalog",
"spark.sql.catalog.lakehouse.type": "hive",
"spark.sql.catalog.lakehouse.uri": "<hms-thrift-endpoint-from-watsonx.data> for example (thrift://81823aaf-8a88-4bee-a0a1-6e76a42dc833.cfjag3sf0s5o87astjo0.databases.appdomain.cloud:32683) ",
* All servers that you order have the same configuration.





 Reuse VLANs from the consolidated cluster 

This setting is specific to the separate workload cluster. In the VLANs section of the workload cluster configuration, you can select the Reuse VLANs from the consolidated cluster option to reuse the public and private VLANs of the consolidated cluster.







 Gateway cluster configuration 

By default, the name of the gateway cluster is set to the instance name-edge.

You can also specify a new cluster name that meets the requirements listed in [Cluster name](https://cloud.ibm.com/docs/vmwaresolutions?topic=vmwaresolutions-vc_orderinginstance-consold-clustervc_orderinginstance-consold-cluster-name).



 CPU model 

You can choose the following CPU models:



* Dual Intel® Xeon® Silver 4210 processor (Cascade Lake)
* Dual Intel Xeon Gold 5218 processor (Cascade Lake)







 RAM 

You can select different values between 64 GB and 1.5 TB.





 Number of bare metal servers 

The number of servers is set to 2 and cannot be changed. Both servers have the same configuration.





 Uplink speed 

The uplink speed provides two options:



* 10 Gb, which is selected by default.
* 25 Gb, which is available only for specific pods and data center locations. The following table shows the available locations for the 25 Gb uplink speed.



Asia-Pacific

Europe

NA East



Table 1. Available locations for 25 Gb uplink speed

 Geography Data center Pod 

 Asia-Pacific TOK02 02 
 Asia-Pacific TOK04 01 
 Asia-Pacific TOK05 01 







 Networking type 

Select either Public and private network or Private network only.







 Related links 



* [Network interface](https://cloud.ibm.com/docs/vmwaresolutions?topic=vmwaresolutions-vc_orderinginstance-network-interface-settings)
* Only lowercase alphabetic, numeric, and dash (-) characters are allowed.
* The cluster name must start with a lowercase alphabetic character.
* The cluster name must end with a lowercase alphabetic or numeric character.
* The maximum length of the cluster name is 30 characters.
* The cluster name must be unique within the vCenter Server instance.







 Licensing settings 

Review the following information and specify the licensing setting for the VMware vSphere component in the cluster:



* For Business Partner users, the vSphere license (Enterprise Plus edition) is included and purchased on your behalf.
* For users who are not Business Partners, use the IBM-provided VMware licenses for this component, which are included with purchase.
* The Use existing license option is available only if you are using a BYOL vSphere license for your instance. When the option is enabled, you can select the existing license only if the instance has enough capacity for the additional hosts.

Bring Your Own License (BYOL) is no longer supported except for migrations or upgrades of existing BYOL clusters. Select I will provide or Use existing license and enter your own license key only if you are performing an upgrade or migration of an existing BYOL cluster.







 Bare metal server settings 

The CPU models differ depending on the version that your instance was initially deployed in. You can choose between the following server types: Cascade Lake, SAP-certified Cascade Lake, or Skylake.



 Data center location 

The IBM Cloud® data center location of the cluster is set to the IBM Cloud data center of the vCenter Server instance by default. You can deploy the cluster to a different IBM Cloud data center than the deployed instance if you ensure that the network latency between the two IBM Cloud data centers is less than 150 ms.

If you deploy the cluster to a different IBM Cloud data center or IBM Cloud infrastructure pod, three extra VLANs are ordered for use with the ordered IBM Cloud bare metal servers.





 Skylake 

For Skylake servers, you can choose the following CPU models and a supported RAM size, which depends on the NSX networking solution.

Available options might differ depending on the version that your instance was initially deployed in.
February 2020 



 11 February 2020 

Veeam backup for Office 365
: Veeam backup for Office 365 protects your Office 365 data by backing up your Exchange Online, SharePoint Online, and OneDrive for Business data. True data protection and RPO (recovery point objective) are not included with Office 365. Veeam provides a software-defined solution that protects Office 365, performs granular restores, and recovers data to anywhere. For more information, [Veeam backup for Office 365](https://cloud.ibm.com/docs/bare-metal?topic=bare-metal-veeam-backup-for-office-365).







 October 2019 



 10 October 2019 

Network port redundancy
: Port redundancy provides networking failover by maintaining a primary and secondary network port. If the primary port fails, the secondary (redundant) port enables. For more information, see the netword redundancy section of [Bare metal server options](https://cloud.ibm.com/docs/bare-metal?topic=bare-metal-about-bmbm-network-redundancy).







 August 2019 



 05 August 2019 

NVIDIA GPU support
: For certain bare metal servers, you can add the processing power of NVIDIA® GPUs. When you select a bare metal server, look for GPU in the Features column on the provisioning page. For more information, see the NVIDIA GPU support section of [Bare metal server options](https://cloud.ibm.com/docs/bare-metal?topic=bare-metal-about-bmbm-gpu-support).







 April 2019 



 02 April 2019 

Cascade Lake CPU support
: You can choose from the following Intel® Xeon® Cascade Lake CPUs when you provision a bare metal server. For more information, see the Intel Cascade Lake CPU support section of [Bare metal server options](https://cloud.ibm.com/docs/bare-metal?topic=bare-metal-about-bmbm-cascade-lake-support).







 March 2019 



 25 March 2019 

Contract term pricing
Your account settings would look like:

ibmcloud atracker setting get
OK
IBM Cloud Activity Tracker settings
Metadata region primary: us-east
Default targets: []
Permitted target regions: [us-east]
Private api endpoint only: false
API version: 2

Your target would look like:

ibmcloud atracker target ls
Listing IBM Cloud Activity Tracker targets for all regions...
OK
Name ID Region Type Service to Service Enabled CreatedAt UpdatedAt
target-logdna <LOGDNA TARGET ID 1> us-east logdna - 2022-05-16T17:16:05.234Z 2022-05-16T17:16:05.234Z





 Data Lake scenario 

You can choose any of the following options to send auditing events to a data lake:



* Configure your account to route auditing events to Activity Tracker Event Routing hosted event search instances. Stream the events to Event Streams, and then, send them to a data lake. You can filter the data to be streamed to the data lake.

Simplify the Activity Tracker Event Routing hosted event search configuration so only 1 instance needs to be configured to feed auditing events to Event Streams.
* Configure Activity Tracker Event Routing in your account to route auditing events directly to an IBM Cloud Object Storage data lake.

Use this option for Financial Services Cloud workloads where end-to-end compliance is required.
Use this option to save your instance settings as a configuration template without placing an order. You can manage the configuration templates by further editing or deleting them as well.

Security and Compliance Readiness Bundle
: A new Save configuration button is added to the Summary pane of the ordering page for Security and Compliance Readiness Bundle instances. Use this option to save your instance settings as a configuration template without placing an order. You can manage the configuration templates by further editing or deleting them as well.

Add-on services
: The following service versions are now available to install on deployed instances.



* Caveonix RiskForesight v3.0.1
* FortiGate Virtual Appliance v6.4.6
* Juniper vSRX v20.4 (R2)
* Red Hat OpenShift v4.7



FortiGate Virtual Appliance
: FortiGate Virtual Appliance adds the following features.



* 25 Gb uplink speed on vSphere 7 and NSX-T
* High-performance deployment size of Fortigate-VM32



The uplink speed and deployment size require Cascade Lake 5218 or higher.

Juniper vSRX
: You can install Juniper vSRX on 25 Gb uplink speed consolidated and edge services clusters on vSphere 7 with NSX-T. On 25 Gb uplink speed clusters, only the Content Security Bundle license is available.

REST APIs
: REST API support for vCenter Server multizone instances is no longer provided as a result of feature deprecation.





 21 June 2021 

VMware Solutions Shared - Veeam Backup and Replication V11
: The 4.2 release provides VMware Solutions Shared instances with Veeam Backup and Replication V11 for the Veeam Cloud Connect Replication ready-to-use service.

For more information about the compatibility requirements between Veeam service providers and tenants, see [Product versions in Veeam Cloud Connect infrastructure](https://helpcenter.veeam.com/docs/backup/cloud/cloud_connect_versions.html?ver=110).

VMware Solutions Shared - Network High Availability through data center groups
You can add capacity to an existing vSphere 6.7 instance by adding ESXi servers.
* The following VMware components are optional:



* VMware vCenter Server® Standard
* VMware NSX® (Data Center SP Base, Data Center SP Professional, Data Center SP Advanced, or Data Center SP Enterprise Plus)
* VMware vSAN (Advanced or Enterprise)
* VMware Site Recovery Manager
* VMware Aria® Automation™ Enterprise
* VMware Aria® Operations™ Enterprise
* VMware Aria Operations™ for Logs









 Bare metal server 

The options available depend on whether you selected the VMware vSAN component.

You can order one or more IBM Cloud bare metal servers with one of the following configurations:



* Cascade Lake - 4-CPU Intel® Cascade Lake generation servers (Quad Intel Xeon® 6200/8200 series) or 2-CPU Intel® Cascade Lake generation servers (Dual Intel Xeon® 4200/5200/6200/8200 series) with your selected RAM size.
* SAP-certified Cascade Lake - 2-CPU Intel Cascade Lake generation servers (Dual Intel Xeon 5200/6200/8200 series).



Additionally, the following disk and networking specifications apply:



* 10 Gbps dual public and private network uplinks
* One RAID disk controller







 Networking 



* One VLAN (Virtual LAN) public VLAN and two private VLANs
* (Optional) An HA-pair of FortiGate® Physical Appliance devices







 Storage 

User-customized storage for vSAN configuration when the VMware vSAN component is selected:



* Storage disk options - 960 GB SSD, 1.9 TB SSD, 3.8 TB SSD, or 7.68 TB SSD.
* Disk quantity options - 2, 4, 6, 8, or 10.

Additionally, two cache disks of 960 GB are also ordered per host.

3.8 TB SSD (Solid-State Disk) drives are supported when they are made generally available in a data center.
* High Performance with Intel Optane - this option provides two extra capacity disk bays for a total of 10 capacity disks.
If you have a classic infrastructure resource that is deployed in a specific data center, you can identify the data center by the specific metro location and alphanumeric code. For example, use Dallas for the metro location and then Dallas 05 (dal05) for the data center.

You might also want to display your resources that are located globally. The Global option means that only one logical, globally accessible instance of the service, independent of any region or zone, is published to customer applications. These types of resources are accessible from a global endpoint.

As illustrated in the following graphic, a data center is a physical building that represents an availability zone that is located within a multizone region (MZR). An MZR is organized by its metro location. For example, London can encompass more than one grouping of data centers within an MZR. The graphic shows three availability zones in one MZR that work together in the instance that one of the data centers becomes unavailable. Availability zones are connected directly to each or through low latency links.

Zoom

![A location hierarchy that shows a geography that contains data center buildings inside of availability zones that are interconnected with points-of-presence within a metro.](https://cloud.ibm.com/docs-content/v1/content/adcecdbe4e86955f88aac7f3c1e7ec3ff44992ef/overview/images/dc-geography.svg)

Figure 4. Location hierarchy
Gateway cluster 

The Gateway cluster section is available for all firewall appliances except for FortiGate Security Appliance.



  Cluster name 

By default, the gateway cluster name is set to mcv-xx-edge.

You can also specify a cluster name that meets the following requirements:



*  Only lowercase alphabetic, numeric, and dash (-) characters are allowed.
*  The cluster name must start with a lowercase alphabetic character.
*  The cluster name must end with a lowercase alphabetic or numeric character.
*  The maximum length of the cluster name is 10 characters.
*  The cluster name must be unique within your account.







  Compute capacity 

For compute capacity, you get a Cascade Lake server with 20 cores, 2.2 GHz, and you also get two cluster hosts and 2 * 3.8 TB SSD storage.





  RAM 

You can select a RAM size from 64 GB, 96 GB, 128 GB, 192 GB, 384 GB, 768 GB, and 1.5 TB.





  Uplink speed 

The uplink speed provides two options:



*  10 Gb, which is selected by default.
*  25 Gb, which is available only for specific pods and data center locations. The following table shows the available locations for the 25 Gb uplink speed.



Asia-Pacific

Europe

NA East



Table 1. Available locations for 25 Gb uplink speed

 Geography      Data center  Pod 

 Asia-Pacific   TOK02        02  
 Asia-Pacific   TOK04        01  
 Asia-Pacific   TOK05        01  







  Networking type 

Select either Public and private network or Private network only for the gateway cluster.





  Related links 



*  [Network interface](https://cloud.ibm.com/docs/vmwaresolutions?topic=vmwaresolutions-vrw-orderinginstance-network-interface)
*  [Procedure to order VMware Regulated Workloads](https://cloud.ibm.com/docs/vmwaresolutions?topic=vmwaresolutions-vrw-orderinginstance-procedure)
*  [VMware Regulated Workloads reference architecture overview](https://cloud.ibm.com/docs/vmwaresolutions?topic=vmwaresolutions-vrw-archi-overview)
AMD EPYC 7F72 48-core, 3.2 Ghz 
 AMD EPYC 7763 64-core, 2.45 Ghz 



The following operating systems are supported by AMD EPYC "Rome" CPUs:



* RHEL 7.x, 8.x
* Ubuntu 18.04
* CentOS 7.x, 8.x
* Microsoft® Server 2016, 2019
* Ubuntu 16.04, 18.04



Systems must be started in UEFI mode.

For more information about AMD EPYC CPUs on IBM Cloud®, see the [AMD on IBM Cloud Bare Metal Servers](https://www.ibm.com/cloud/amd).





 Intel Cascade Lake CPUs 

You can choose from the following Intel Xeon® Cascade Lake CPUs when you provision a bare metal server:



Table 3. Cascade Lake CPU options

 Cascade Lake CPUs Specifications 

 Intel Xeon 4210 10-Core, 2.2 GHz 
 Intel Xeon 5218 16-Core, 2.3 GHz 
 Intel Xeon 6248 20-Core, 2.6 GHz 
 Intel Xeon 6250 8-Core, 3.9 GHz 
 Intel Xeon 8260 48-core, 2.4 Ghz 







 NVIDIA GPUs 

For certain bare metal servers, you can add the processing power of NVIDIA® GPUs. When you select a bare metal server, look for GPU in the Features column on the provisioning page. Make sure that you install the appropriate drivers. See [NVIDIA drivers](https://www.nvidia.com/Download/index.aspx?lang=en-us)







 Server enhancement options 

When you provision a bare metal server, you have the following enhancement options to help make managing your server easier. Keep in mind that these options might vary depending on your server configuration.



 Dynamic inventory 

You can now see what servers are available in what data center when you provision a bare metal server. If a server is not available in the data center you selected, hover over the server name. A list is displayed that indicates the data centers in which the server is available.
(https://cloud.ibm.com/docs-content/v1/content/bcd8b79ca2ed73bfcaefb20051f12cb6400286ab/atracker//images/scenario_enterprise.svg)](https://cloud.ibm.com/docs/atracker?topic=atracker-scenarios&interface=cliscenarios-3)[![Global events](https://cloud.ibm.com/docs-content/v1/content/bcd8b79ca2ed73bfcaefb20051f12cb6400286ab/atracker//images/scenario_global.svg)](https://cloud.ibm.com/docs/atracker?topic=atracker-scenarios&interface=cliscenarios-4)[![Data lake scenario](https://cloud.ibm.com/docs-content/v1/content/bcd8b79ca2ed73bfcaefb20051f12cb6400286ab/atracker//images/scenario_datalake.svg)](https://cloud.ibm.com/docs/atracker?topic=atracker-scenarios&interface=cliscenarios-5)



* Forward your activity event data to IBM Cloud Object Storage for IBM Cloud Financial Services compliance. See [Financial Services (FS) Validated scenario](https://cloud.ibm.com/docs/atracker?topic=atracker-atracker-scenarios&interface=cliscenarios-1).
* Improve data residency compliance by keeping data at-rest within specific locations such as the EU-managed locations. See [EU-managed account scenario](https://cloud.ibm.com/docs/atracker?topic=atracker-atracker-scenarios&interface=cliscenarioss-2).
* Consolidate Activity Tracker Event Routing data to the account and region of your primary operations. You can also route auditing events to multiple locations.