Office of the Patient Advocate - State of California


Office of the Patient Advocate - State of California

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Home > Complaint Data Reports > About the Complaint Data Reports

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​About the Complaint Data Reports
The Office of the Patient Advocate (OPA) was originally tasked with producing an annual report on health care complaint data and other consumer assistance information though legislation enacted in 2011 and further detailed in 2014. The reporting requirement transferred in 2021 to the Center for Data Insights and Innovation (CDII) at the California Health and Human Services Agency. View the related reporting requirements outlined in California Health and Safety Code Section 130204.
Data Collection and Analysis
For the annual reports, CDII (previously OPA) collects and analyzes descriptive information about the state’s health care consumer assistance as well as quantitative records on complaints closed during a calendar year.