vania-janet/multiturn-rag-retrieval-data huggingface dataset:
On the day of migration, the registrant/owner email address will receive an email from Hover that contains:



* A welcome message
* Login instructions
* Instructions to add your billing info and set up 2FA
* Steps to double check your account information
* Hover’s contact information and support hours



Tucows will move all domains with the same registrant/owner email address into the same Hover account. If all the domains that you manage have the same registrant email, these domains migrate to a single Hover account. If you manage domains for multiple registrants, and therefore have multiple registrant/owner emails on file, Tucows creates multiple Hover accounts, one for each unique registrant email.



 Specific FAQs (for under 100 domains) 



 What if I don't want all domains transferred to a single account? 

If you want to have all your domains transferred to multiple accounts, ensure that all domains in your IBM account have the same registrant/owner email address. If you do not perform this step, domains are moved into independent retail accounts.





 What if I don't want to move to Hover? 

If you don’t think Hover is a suitable option, and you’d rather be set up with a reseller account, Tucows can migrate you to their OpenSRS reseller platform instead. To migrate your account to OpenSRS, reach out to [IBM Cloud Support](https://cloud.ibm.com/docs/dns?topic=dns-gettinghelp-with-dns) by 1 October 2021. If you don’t take action, your domains are automatically moved to Hover retail accounts.





 By what date do I need to notify IBM to be switched to a Tucows’ OpenSRS Reseller account? 

You must notify IBM by 1 October 2021 to switch to a Tucows’ OpenSRS Reseller account.





 What happens if I don’t respond to the email from Hover? 

If you don't respond to the email from Hover, your domains are moved to Tucows’ Retail division, Hover. All emails from Hover are sent directly to the registrant/owner email addresses on file.
* 5733-ACS: IBM i Access Client Solutions
* 5733-ARE: IBM Administration Runtime Expert
* 5798-FAX: IBM Facsimile Support for i
* 5770-SM1: IBM System Manager for i
* 5770-DFH: IBM CICS Transaction Server for i
* 5770-MG1: IBM Managed System Services for i
* 5770-AF1: Advanced Function Printing for i
* 5761-AMT: Rational Application Management Toolset
* 5761-AP1: Advanced DBCS Printer Support
* 5733-B45: AFP Font Collection for i
* 5770-BR1: Backup, Recovery and Media Services
* 5761-DB1: System/38 Utilities
* 5761-CM1: Communications Utilities
* 5761-DS2: Business Graphics Utility
* 5648-E77: InfoPrint Fonts
* 5769-FN1: AFP DBCS Fonts
* 5769-FNT: AFP Fonts
* 5722-IP1: InfoPrint Server for i
* 5770-JS1: Advanced Job Scheduler for i
* 5770-PT1: Performance Tools
* 5770-QU1: Query for i
* 5770-ST1: Db2 Query Manager and SQL Dev Kit for i
* 5733-XT2: XML Toolkit
* 5770-XH2: IBM i Access for Web
* 5770-XW1: IBM i Access Family



Each LPP in the package contains all the features including the optional features. For example, the 5770-BR1 solution includes the Network Feature and the Advanced Feature in addition to the base product.

There are additional LPPs for IBM i which are available that can be included in your VM instance. To include one or more additional LPPs, complete the following steps:



1. Go to Virtual server instances in the Power Systems Virtual Server user interface and click your instance.
2. Click the Edit details option in the Server details pane. A menu appears.
3.
As a best practice, you should have already stored your certificates and identities on your file system. If you happen to be using an incognito window, all the certificates are deleted from the browser local storage when you close the browser. After you log in again you will need to re-import your identities and certificates.





 Why am I getting a Cluster linking is taking too long error when I try to link my Kubernetes cluster in IBM Cloud to my IBM Blockchain Platform service instance? 

 What’s happening 

After attempting to link my Kubernetes cluster on IBM Cloud to my IBM Blockchain Platform service instance, it fails with the error Cluster linking is taking too long.

 Why it’s happening 

This issue can occur when your cluster is busy processing other requests and does not respond to the linking request in a timely matter.

 How to fix it 

To resolve this problem you can run the helm reset command to delete the tiller and then try to link your cluster again. The tiller is the helm mechanism that the blockchain deployer uses to set up components on your cluster. Run the following command from your IBM Cloud CLI terminal:

bx api cloud.ibm.com
bx login
bx cs clusters
$(bx cs cluster-config <cluster_name> --export)
kubectl get deployments test that the connection is working
helm reset

Attempt to link your cluster again. If it continues to fail, you should [Contact Support](https://cloud.ibm.com/docs/blockchain?topic=blockchain-blockchain-supportblockchain-support-cases).





 Why am I getting an error “all SubConns are in TransientFailure” on the console? 

 What’s happening 

The following error is shown on the console: "All SubConns are in TransientFailutre."

 Why it’s happening 

An Out of Memory (OOM) situation can cause this error.

 How to fix it 

To resolve this problem, you need to resize the peers and CouchDB containers to add more memory, such as 2000 MB memory each.
Otherwise, you will not be able to create and assign managed keys to the Azure Key Vault instance. For more information, see [Why can't I assign keys in Azure Key Vault](https://cloud.ibm.com/docs/hs-crypto?topic=hs-crypto-troubleshoot-import-azure-key).

You have successfully connected to the external keystore that you select.





 Connecting to external keystores with the API 

To connect to an external keystore through the API, follow these steps:



1. [Retrieve your service and authentication credentials to work with keystores in the service](https://cloud.ibm.com/docs/hs-crypto?topic=hs-crypto-set-up-uko-api).
2. Connect to an external keystore by making a POST call to the following endpoint.

https://uko.<region>.hs-crypto.cloud.ibm.com:<port>/api/v4/keystores

For detailed instructions and code examples about using the API method, check out the [Hyper Protect Crypto Services Unified Key Orchestrator API reference doc](https://cloud.ibm.com/apidocs/ukocreate-keystore).



If you connect to an external keystore of type Azure Key Vault, a key named EKMF-BYOK-KEK-FOR-IMPORT is automatically created in the Azure Key Vault instance that you connect to. You can view the key from the Azure Key Vault instance UI. Don't delete this key. Otherwise, you will not be able to create and assign managed keys to the Azure Key Vault instance. For more information, see [Why can't I assign keys in Azure Key Vault](https://cloud.ibm.com/docs/hs-crypto?topic=hs-crypto-troubleshoot-import-azure-key).





 What's next
* Each customer receives unlimited SSL VPN connections to IBM's private network. These connections can be established by clicking the VPN link at the top of the page while logged in to the Cloud Catalog console.
* IBM Cloud also offers a basic multi-tenant IPsec VPN service.
* The FortiGate Security Appliance 1 Gbps provides SSL and IPsec VPN options with Public network access only (no access to the IBM Cloud private network).
* The Network Gateway provides SSL, IPsec, and OpenVPN capabilities on the public or private network.
* The NetScaler products can provide SSL and IPsec VPN on the public or private network.
* Customers can also deploy a VPN solution on to a server within their IBM Cloud environment.







 When I select the High Availability option, what steps do I have to take to leverage this feature? 

None. When ordered in HA, IBM Cloud automatically provisions the appliances in HA configuration. If the primary device fails, a secondary passive device takes over as the primary active instance and begin passing traffic. While this failover is typically automatic, it is best practice to monitor servers and ensure that traffic is being passed successfully.





 Which firewall products support public-to-private NAT and/or private VLAN segmentation? 

None of the Hardware Firewall products have access to the private network. A Network Gateway is required to supply these capabilities inline and the NetScaler products have access to both the public and private networks.





 What are the default DNS servers of FortiGate 1 Gbps? 

By default, FortiGate 1 Gbps uses the following FortiGuard DNS servers:



* Primary: 208.91.112.53
* Secondary: 208.91.112.52
Configuring your IBM i virtual machine (VM) 

Complete the following instructions to configure your IBM i virtual machine (VM).

IBM i 7.1 VMs support only 64 storage volumes per VM. IBM i 7.2, and later, VMs support up to 127 storage volumes per VM.



 Working with the IBM i console 

To open the IBM i console, complete the following steps:



1. Go to Virtual server instance in the Power Systems Virtual Server user interface and click your IBM i VM instance.
2. Click VM actions in the server details pane and select Open console from the drop-down list.

IBM i console opens as a popup window. Ensure that your browser setting does not block this popup window.







 Tips for working with the IBM i console 



* The standard IBM i user is QSECOFR/QSECOFR.
* IBM i uses function keys extensively. At the bottom of the console, you can see PF1 through PF12. To get to PF13 to PF24, click the Next... button.
* If you see a red X in the console during the configuration process, use your keyboard's CONTROL button to exit.
* You can use CONTROL+W to end a hung session. If this happens, you must perform a bypass by clicking PF18 and logging on again.
* It's best to first shut down the system before you restart it.
* Do not restart the system until the cloud-init process is finished and you've configured the local IP address. If you restart the system during the cloud-init process, you must call support or delete and reprovision your IBM i VM instance.
* If you are using a Mac computer, the Page Down key is the same as FN + Down Arrow.
* Change the password on the Dedicated Service Tools (DST) Sign On screen. Use PF5 to change the DST password.
* On the next screen, select Option 1 to Perform an IPL. The sign-on screen appears after the IPL completes. Change the system QSECOFR ID password.
Why do I get an authentication error "User authentication failed" when I try connecting to VPN server? 

  What’s happening 

The VPN connection attempts result in a User authentication failed error message.

  Why it’s happening 

The authentication credentials do not have the correct access group or roles assigned.

  How to fix it 

For user ID and password-based authentication, follow these steps to resolve this issue:



1.  Verify that the client that's being connected is added to the correct access group with sufficient access policies to the specific VPN server. See [Creating an access group](https://cloud.ibm.com/docs/vpc?topic=vpc-create-iam-access-group) for more details.
2.  Verify that the Users of the VPN Server need this role to connect to the VPN server checkbox is selected in the Service access section.
Troubleshooting for Delivery Pipeline 

General problems with using Delivery Pipeline might include pipeline creation or tool integration configuration issues. In many cases, you can recover from these problems by following a few easy steps.



 I created a toolchain and the Delivery Pipeline service doesn't initialize. Why doesn't the pipeline initialization complete? 

You might need to configure and save the GitHub tool integration again.

 What’s happening 

The GitHub tool integration within your toolchain might be misconfigured, which is preventing the pipeline initialization from completing.

 Why it’s happening 

An eventing problem occurred which caused the GitHub tool integration to fail.

 How to fix it 

Configure and save the GitHub tool integration again:



1. From the IBM Cloud console, click the menu icon ![hamburger icon](https://cloud.ibm.com/docs-content/v1/content/562806c0b18119f4d21cb66f5ae6d051634b4a16/ContinuousDelivery/images/icon_hamburger.svg), and select DevOps. On the Toolchains page, click the toolchain that you created to open the Overview page. Alternatively, on the App Details page in your app, click the toolchain name.
2. On the Toolchain's Overview page, on the Repositories card, locate the GitHub tool integration.
3. Click the menu to access the configuration options, update the settings, and click Save Integration.
4. On the Delivery pipelines card, click the Delivery Pipeline tool integration to view the pipeline setup.







 Why isn't the pipeline created properly when I create a toolchain from the template that I'm writing? 

Your pipeline might be missing resources such as jobs and stages due to an error in your pipeline.yaml definition.

 What’s happening 

When I attempt to create a toolchain from a template that I'm writing, I receive the following error message on the Pipeline page:

This pipeline was created, but might be missing jobs, stages, or other resources.
Working with projects 

[Managing projects](https://cloud.ibm.com/docs/codeengine?topic=codeengine-manage-projectmanage-project)



* [What is a project?](https://cloud.ibm.com/docs/codeengine?topic=codeengine-manage-projectproject-def)



* [How can I see what projects I can access?](https://cloud.ibm.com/docs/codeengine?topic=codeengine-manage-projectproject-access)
* [How can I see details about a project?](https://cloud.ibm.com/docs/codeengine?topic=codeengine-manage-projectproject-details)
* [How can I set policies so others can work with my project?](https://cloud.ibm.com/docs/codeengine?topic=codeengine-manage-projectproject-policies)
* [Are there project limits to consider?](https://cloud.ibm.com/docs/codeengine?topic=codeengine-manage-projectproject-limits)



* [Create a project](https://cloud.ibm.com/docs/codeengine?topic=codeengine-manage-projectcreate-a-project)



* [Creating a project from the console](https://cloud.ibm.com/docs/codeengine?topic=codeengine-manage-projectcreate-project-console)
* [Creating a project with the CLI](https://cloud.ibm.com/docs/codeengine?topic=codeengine-manage-projectcreate-project-cli)



* [Work with a project](https://cloud.ibm.com/docs/codeengine?topic=codeengine-manage-projecttarget-a-project)



* [Working with a project from the console](https://cloud.ibm.com/docs/codeengine?topic=codeengine-manage-projecttarget-project-console)
What if I cannot see the monitoring metrics of an existing load balancer after linking my Softlayer account to IBM Cloud? 

Monitoring metrics are not available for existing load balancers after linking the accounts. You must re-create the load balancers or contact IBM Support. Monitoring metrics for newly created load balancers is available.





 Are the load balancer IP addresses fixed? 

IBM cannot guarantee load balancer IP addresses to remain constant due to the elasticity that is built into the service. As it scales up or down, you see changes in the available IPs associated with the FQDN of your instance.

You should use FQDN and not cached IP addresses.





 If I have a firewall deployed in front of my backend servers, what configurations are required for it to work with my load balancer? 

The available range of possible IPs for public to public load balancers cannot be predicted. Because of this, you should open all back-end member ports that have been added to the load balancer and set the source IP to any.

Public to private and private to private type load balancers communicate with your back-end members from your own private subnets. Because of this, you can set the source IP with your subnet's CIDR. Note that if the data center where you created the load balancer is part of an MZR, one load balancer appliance deploys in the selected data center, while a second deploys in a different data center within the same region. This means they exist in two different subnets.





 Can the IBM Cloud Load Balancer service be used with Terraform? 

Terraform can be used to create, update, and delete an IBM Cloud Load Balancer service resource. For more information, see [Using Terraform with Cloud Load Balancer service](https://cloud.ibm.com/docs/terraform?topic=terraform-infrastructure-resourceslbaas).





 Is it possible to add members with secondary IP addresses? 

Members with secondary IP addresses can be added using the API.





 What happens when the load balancer is in Maintenance Pending state? 

The load balancer can go into Maintenance Pending state due to following reasons:



* Horizontal scaling event takes place.
: When you clean up persistent storage, you delete all the data that is stored in it. If you need a copy of the data, make a backup for [file storage](https://cloud.ibm.com/docs/containers?topic=containers-file_storagefile_backup_restore) or [block storage](https://cloud.ibm.com/docs/containers?topic=containers-block_storageblock_backup_restore).

I deleted my storage instance. Why can I still see my instance?
: After you remove persistent storage, it can take up to 72 hours for the removal to be fully processed and for the storage to disappear from your IBM Cloud console or CLI.

I deleted my cluster. How do I remove the remaining storage volumes?
: See the steps in [Why am I still seeing charges for block storage devices after deleting my cluster](https://cloud.ibm.com/docs/containers?topic=containers-ts_storage_clean_volume).





 Cleaning up persistent storage 

Remove the PVC, PV, and the storage instance from your IBM Cloud account to avoid further charges for your persistent storage.

Before you begin:



* Make sure that you backed up any data that you want to keep.
* [Log in to your account. If applicable, target the appropriate resource group. Set the context for your cluster.](https://cloud.ibm.com/docs/containers?topic=containers-access_cluster)



To clean up persistent data:



1. List the PVCs in your cluster and note the NAME of the PVC, the STORAGECLASS, and the name of the PV that is bound to the PVC and shown as VOLUME.

kubectl get pvc

Example output

NAME STATUS VOLUME CAPACITY ACCESSMODES STORAGECLASS AGE
claim1-block-bronze Bound pvc-06886b77-102b-11e8-968a-f6612bb731fb 20Gi RWO ibmc-block-bronze 78d
FAQs for IBM Cloud Shell 

FAQs for IBM® Cloud Shell include questions about Cloud Shell sessions and its included tools and plug-ins. To find all FAQs for IBM Cloud®, see our [FAQ library](https://cloud.ibm.com/docs/faqs).



 What type of shell does Cloud Shell use? 

IBM Cloud Shell uses a Red Hat® Linux® bash shell.





 What tools and plug-ins are included in Cloud Shell? 

IBM Cloud Shell includes all available IBM Cloud CLI plug-ins and dozens of tools, packages, and runtimes. For the full list, see [Installed plug-ins and tools](https://cloud.ibm.com/docs/cloud-shell?topic=cloud-shell-plugins-tools).





 What browsers does Cloud Shell support? 

To work in Cloud Shell, you need to use one of the IBM Cloud supported browsers. For more information, see [What are the IBM Cloud prerequisites?](https://cloud.ibm.com/docs/overview?topic=overview-prereqs-platform). If you use a browser that is not supported, you might see blank screens or other display problems when you use Cloud Shell.





 How do I copy and paste text in Cloud Shell? 

To copy text in Cloud Shell, select the text that you want to copy, and then do one of the following:



* In your browser menu, click Edit, and then click Copy or Paste.
* For macOS, use the keyboard shortcuts Cmd+C and Cmd+V.
* For Linux®, use Ctrl+Insert for copy and Shift+Insert for paste.
* For Windows®, use Ctrl+Insert for copy and either Shift+Insert or Ctrl+Shift+V for paste.
* Select text and then right-click to use the pop-up menu, and select Copy or Paste.



Firefox and Internet Explorer might not support clipboard permissions properly.





 How long can I use Cloud Shell? 

You can use Cloud Shell for up to 50 hours within a single week.
You must reinitiate the VPN session from your VPN client if it is disconnected.





 If I delete a VPN server with connected VPN clients, what happens to the VPN clients? 

The VPN clients are disconnected along with the VPN server.





 What happens to a VPN server if I try to delete the subnet that the VPN server is on? 

You cannot delete the subnet if any VPN servers are present.





 How do I update the security group that my VPN server is attached to? 



1. In the navigation pane, click VPNs > Client-to-site servers, and select the VPN server you want to update.
2. Click Attached security groups > Attach, and select the security group you want to attach.







 Can I create routes and use the private IPs of the VPN server as next hop? 

No, you cannot create routes and use the private IPs. The private IPs are not static and can change at any time. The VPN for VPC service updates routes in the VPC routing table automatically. If you create a VPC routing table and you want the VPN for VPC service to inject routes into the new routing table, you have to add the VPN server to the accept routes from flag. You must also remove the VPN server from the accept routes from flag if you do not want the VPN server to inject routes into the routing table. For more information, see [Configuring route propagation for VPN servers](https://cloud.ibm.com/docs/vpc?topic=vpc-vpn-client-to-site-route-propagation).





 What happens to a VPN server if I try to delete the security group that the VPN server is attached to? 

You cannot delete a security group if any VPN servers are present.





 Why must I choose subnets during VPN server provisioning? 

The server resides in the VPN subnet that you choose. A VPN server needs two available private IP addresses in each subnet to provide high availability and automatic maintenance.
Satellite Connector FAQ 

Does Satellite Connector support Cloud Endpoints?
:   At this time, Satellite Connector only supports On Location endpoints to access your resources on-prem from IBM Cloud.

How can I restrict access to my endpoints?
:   You can set up ACL rules to restrict access to your endpoints. When you create your link endpoint, select an existing ACL rule or create a new ACL rule to control which clients can access location endpoint resources. If no ACL rule is selected, any client that is connected to the IBM Cloud private network can use the endpoint to connect to the destination resource that runs in your location.

I created an ACL for my Connector, why doesn't it take effect?
:   Make sure you apply the ACL to the endpoint you want to use it against.

What IAM permissions do I need for Connectors?
:   To create a Connector, you need Satellite Admin access. To connect an Agent to an existing Connector, you need Satellite Viewer or Reader access.

When does support for Secure Gateway end?
:   Secure Gateway runs on Cloud Foundry and will be deprecated when Cloud foundry reaches end of support. For more information, see [Deprecation of IBM Cloud Foundry](https://cloud.ibm.com/docs/cloud-foundry-public?topic=cloud-foundry-public-deprecation).

How many Connectors are supported per account per region?
:   You can have a maximum of 25 Connectors per account per region.

How many endpoints are supported per Connector?
:   You can have a maximum of 25 endpoints per Connector.