vania-janet/multiturn-rag-retrieval-data huggingface dataset:
For more information, see [IBM Cloud data center availability](https://cloud.ibm.com/docs/vmwaresolutions?topic=vmwaresolutions-shared_planningshared_planning-dc-availability).





 How long does it take for my instance to be deployed? 

You can check the status of the instance deployment by viewing the deployment history on the instance details page from the IBM Cloud for VMware Solutions console.





 How can I view a list of all notifications? 

To view the complete notification history, click Notifications from the left navigation pane.





 What if I have issues with VMware Shared? 

If you need assistance with IBM Cloud for VMware Solutions, open an IBM Support ticket by following the steps in [Contacting IBM Support](https://cloud.ibm.com/docs/vmwaresolutions?topic=vmwaresolutions-trbl_support).





 Can I bring my own firewall? 

Yes. Each customer virtual data center comes with an edge firewall in the ESG and a distributed firewall that protects the internal virtual data center environment. If you want to bring your own firewall such as Fortinet or Cisco CSR, you can do so and run it between the ESG and your internal virtual machines.





 Can I bring my own IP addresses? 

You can bring your own IP addresses within your virtual data centers with a few restrictions:



* The IP addresses 166.9.0.0/16 is reserved for IBM Cloud service endpoints.
* The IP addresses 52.117.132.0/24 is reserved for other IBM Cloud services.



Other than the IP addresses used for internet access on each customer ESG, you can use any IP address that you want. Typically, you use an IPsec tunnel from the on-premises environment to your virtual data centers, which provides transparent networking with full BYIP capabilities.





 Can I bring a custom image? 

Yes. VMware Cloud Director supports the same set of guest operating systems as VMware vSphere® 6.7.
Note that service IDs are also automatically created by the Code Engine UI when you automatically create access to your IBM Cloud Container Registry. DO NOT delete this service ID as you will lose access to the images in the registry.

Can I access images in a different registry?

Yes! [Here is how](https://cloud.ibm.com/docs/codeengine?topic=codeengine-add-registryimages-different-account).

Can I restrict pull access to a certain regional registry or even a single namespace?

Yes, you can edit the existing [IAM policy of the service ID](https://cloud.ibm.com/docs/codeengine?topic=codeengine-add-registryauthorize-cr-service-id) that restricts the Reader service access role to that regional registry or a registry resource such as a namespace. Before you can customize registry IAM policies, you must [enable IBM Cloud IAM policies for IBM Cloud Container Registry](https://cloud.ibm.com/docs/Registry?topic=Registry-user).

Can I use a service ID?
: Yes, you can create a service ID and assign authorities to it. Note that service IDs are also automatically created by the Code Engine UI when you automatically create access to your IBM Cloud Container Registry. DO NOT delete this service ID as you will lose access to the images in the registry.

Can I access images in a different registry?
: Yes! [Here is how](https://cloud.ibm.com/docs/codeengine?topic=codeengine-add-registryimages-different-account).

Can I restrict pull access to a certain regional registry or even a single namespace?
: Yes, you can edit the existing [IAM policy of the service ID](https://cloud.ibm.com/docs/codeengine?topic=codeengine-add-registryauthorize-cr-service-id) that restricts the Reader service access role to that regional registry or a registry resource such as a namespace.
* Does the data center have an impact on performance and reliability of a virtual server?

No, all of the data centers are of the same quality. For best availability, follow the hints in question [How do I provide my applications in high availability?](https://cloud.ibm.com/docs/services/hp-virtual-servers?topic=hp-virtual-servers-faqsfaq3).
* How can I figure out in which data center a virtual server is located?

This information is visible on both the Hyper Protect Virtual Servers dashboard and the **Resource list (**see [Provisioning a virtual server](https://cloud.ibm.com/docs/services/hp-virtual-servers?topic=hp-virtual-servers-provision) and [Retrieving information about a virtual server](https://cloud.ibm.com/docs/services/hp-virtual-servers?topic=hp-virtual-servers-retrieve-info-vs)).
* Can I provide a custom image, derive a custom image from a virtual server, or clone a virtual server?

Currently, you are not able to provide a custom image. Also, you cannot create a custom image from an existing virtual server instance, nor clone an instance. The reason for these limitations is that IBM system administrators are restricted in accessing your virtual servers.
* Can IBM system administrators provide me access to my virtual server instance, if I lose my private key?

IBM system administrators cannot recover access to your virtual server, as they do not have the required privileges. Therefore, establish a business continuity and disaster recovery plan (BCDR plan). With a BCDR plan available, you can delete the lost virtual server, create a new one, and restore the data of the old instance to the new one.
* How can I install software?

The virtual servers that are created with the IBM Cloud® Hyper Protect Virtual Servers service are currently provided with an Ubuntu Linux operating system. Investigate how to install software and applications in Ubuntu by using the command line and select the way that is most appropriate for your use case.
* How can I adjust the firewall of my virtual server?
* What's the maximum time or maximum memory that my function can run?

The maximum timeout is 10 minutes and you can use up to 2048 MB of memory for each function. Find more details about these limits and others in [System details and limits](https://cloud.ibm.com/docs/openwhisk?topic=openwhisk-limits).
* What's the difference between an action and a web action?

The main difference between an [action](https://cloud.ibm.com/docs/openwhisk?topic=openwhisk-actions) and a [web action](https://cloud.ibm.com/docs/openwhisk?topic=openwhisk-actions_web) is the response output object. For web actions, the result represents an HTTP response, where at a minimum, the JSON output contains a body field. Optionally, it might also contain a statusCode and headers.
* How can I see my action logs?

You can see your logs by using the instructions in [Viewing logs](https://cloud.ibm.com/docs/openwhisk?topic=openwhisk-logs).
* How does monitoring work?

You can get insight into the performance of your actions that are deployed with Cloud Functions by using [IBM Cloud® Monitoring](https://cloud.ibm.com/docs/openwhisk?topic=openwhisk-monitor-functions). You can also monitor the health and performance of your actions by using the dashboard to see a graphical summary of your activity.



Hyper Protect Virtual Servers



* Are there any backup functions provided for a virtual server?

Hyper Protect Virtual Servers does not provide any backup functions for your virtual server instances. If you require backup capabilities, you need to configure your virtual server backup in your own responsibility.
* What is the purpose of the internal IP address?

You must use the internal IP address when you connect to a virtual server from another virtual server, which is in the same virtual LAN (VLAN).
* How do I provide my applications in high availability?

Do not rely on just one virtual server instance.
Why can't I access the Red Hat OpenShift console without a VPN on the VPC? 

 What’s happening 

When you create a Red Hat OpenShift cluster in your Satellite location, you cannot access the Red Hat OpenShift web console, or access to the console is intermittent.

You might see an error message similar to the following:

OpenShift web console unavailable
Wait until your ingress subdomain is available before you access the OpenShift web console.

 Why it’s happening 

Review the following reasons why you are unable to reach the Red Hat OpenShift web console.



* The Red Hat OpenShift web console can be accessed only after your cluster's Ingress subdomain is created. For the Ingress subdomain to be created, hosts must be assigned as worker nodes in each zone of the default worker pool in your cluster. For example, if your default worker pool spans three zones, but hosts are assigned as worker nodes to the default worker pool in only two zones, the Ingress subdomain in your cluster cannot be created, and you cannot access the web console.
* The private IP addresses of your instances were automatically registered and added to your location's DNS record and the cluster's Ingress subdomain. This setup prevents users that are not connected to your hosts' private network from accessing the cluster from a local machine or opening the Red Hat OpenShift web console.



 How to fix it 

Choose from the following options.

Worker nodes do not exist in each zone of the default worker pool
: If you use host auto assignment, [attach hosts](https://cloud.ibm.com/docs/satellite?topic=satellite-attach-hosts) to your Satellite location in the zone where you do not have worker nodes so that hosts can be assigned to the default worker pool. If the hosts are not automatically assigned, you can also manually [assign Satellite hosts in that zone to your cluster](https://cloud.ibm.com/docs/satellite?topic=satellite-assigning-hostshost-assign-manual).

Host private IP addresses are used for Ingress subdomain
: Connect to your hosts' private network to access to your cluster and open the Red Hat OpenShift web console.
What account do I use to onboard my product? 

Use your own account to onboard your software. If an IBM representative is helping you with the onboarding process, you can add them to your account if you feel comfortable doing so. See [Inviting team members](https://cloud.ibm.com/docs/sell?topic=sell-sw-invite-team) for more information.





 Can I remove a team member's access to my account? 

If you're the account owner, or if you have the required access, you can remove users. For more information, see [Removing users from an account](https://cloud.ibm.com/docs/account?topic=account-remove).





 Can I view my assigned roles and permissions? 

Yes, go to Manage > Access (IAM) in the console, and select your name on the Users page. Then, depending on the access you're looking for, select the different tabs:



* To determine what access you have through the access groups you are assigned, select Access groups.
* To see IAM access policies that are assigned to you, select the Access policies.







 How long does it take to onboard a product? 

The complete onboarding process for software takes approximately 7 days.





 What if my product isn't approved for publishing in the catalog? 

If your product is not approved, we'll send you an email with details about what items require updates. After you address the feedback, you can submit another publishing request.





 Why does Partner Center keep logging me out? 

Your session timed out. Make sure to frequently save your updates to maintain your current progress.





 Why can't I find the product that I'm onboarding? 



* If you can't find your product, make sure that you are in the correct account.
* If you are in the correct account and your product is not listed on the My Products, your product might have been deleted. You will need to start the onboarding process again.







 How soon is my product approved for publishing? 

You can expect your product to be reviewed and approved for publishing in 1 to 2 business days.





 Can I share my virtual server image with other users as a developer?
If the production environment needs more than one more worker node, you might resize down some worker pools in development, create a worker pool that uses on demand worker nodes, or add more contracts to the reservation. If you are concerned about a development environment using up your production environment resources, consider creating separate reservations for the different environments.



 Reservation usage and lifecycle 

How can I use my reservation?
: You can use your reservation to create worker pools in new or existing clusters. Your reservation is account-wide, so you can use the reserved worker nodes in different clusters, worker pools, and even resource groups. However, because prices vary by zone, you can't use reserved worker nodes across different metros or multizone regions. You also can't used reserved instances from other IBM Cloud infrastructure services, such as virtual server instances, for your worker nodes, but must use the IBM Cloud Kubernetes Service reservations.

Does a reservation guarantee computing capacity in a zone?
: Reserving worker nodes does not guarantee compute capacity whenever you want to create a worker pool. Instead, you reserve a certain number of worker nodes for a term so that you lock in the discounted price that is associated with the reservation.

How do I know how many reserved worker nodes I need?
: See [Sizing your Kubernetes cluster to support your workload](https://cloud.ibm.com/docs/containers?topic=containers-strategysizing).

What kind of workloads are best suited for reservations?
: The following workloads are good candidates to run on reserved worker nodes:



* Production workloads
* Mission-critical workloads that must run 24/7
* Predictable workloads that have continuous usage and steady states
* Workloads that you want to increase high availability for by creating replicas in different zones and regions



Can I convert existing worker nodes to reserved worker nodes to save money?
: No. Instead, you can create reservations and contracts for the worker nodes in your clusters. Then, create worker pools in your existing clusters that use the reserved worker nodes. Consider using labels to reschedule your existing workloads to the new reserved worker pools. Then, delete your old, on demand worker pools.
Classic access VPCs cannot be attached to a transit gateway. How can I connect and access classic resources in those VPCs? 

Although [classic-access VPCs](https://cloud.ibm.com/docs/vpc?topic=vpc-setting-up-access-to-classic-infrastructure) cannot be attached to a transit gateway, access to classic resources and classic-access VPC resources can be achieved by adding the classic infrastructure connection to a transit gateway. For more information, see [Classic infrastructure connection considerations](https://cloud.ibm.com/docs/transit-gateway?topic=transit-gateway-helpful-tipsclassic-infrastructure-connection-considerations).





 How can "VPC peering" be achieved on IBM Cloud? 

IBM Cloud Transit Gateway can be used to connect multiple VPCs to each other. As such, connecting/peering two VPCs is just a part of the functionality that the transit gateway service offers. IBM Cloud does not provide a standalone VPC peering service or capability.





 Can I connect a VPN or a direct link to a transit gateway? 

IBM Cloud Direct Link can be connected to either a local or global transit gateway.

Currently, you cannot connect a VPN to a transit gateway.





 Can I create a global transit network using the IBM Cloud Transit Gateway? 

IBM Cloud Transit Gateway enables standard IP routing between networks (for example, global VPCs) that are connected to it. You can add additional functionality by configuring IBM or third-party virtual network functions, such as VPN, NAT, and firewalls, within one or more of the interconnected networks (for instance, using the "Transit VPC" concept).





 How can I guarantee one of my clients is not going to impact the others? 

Capacity management handles the overall available capacity on the transit gateway and is subject to our weekly capacity management review. When the device reaches roughly a 50% load, we augment the connectivity to the device.





 What scalability options do I have for my transit gateway? Does it manage itself? How do I know if it's reaching maximum capacity? 

The IBM Cloud infrastructure manages all transit gateways. There are no scalability options available.
If you use a browser that is not supported, you might see blank screens or other display problems when you use Cloud Shell.
* How do I copy and paste text in Cloud Shell?

To copy text in Cloud Shell, select the text that you want to copy, and then do one of the following:



* In your browser menu, click Edit, and then click Copy or Paste.
* For macOS, use the keyboard shortcuts Cmd+C and Cmd+V.
* For Linux®, use Ctrl+Insert for copy and Shift+Insert for paste.
* For Windows®, use Ctrl+Insert for copy and either Shift+Insert or Ctrl+Shift+V for paste.
* Select text and then right-click to use the pop-up menu, and select Copy or Paste.



Firefox and Internet Explorer might not support clipboard permissions properly.
* How long can I use Cloud Shell?

You can use Cloud Shell for up to 50 hours within a single week. If you reach this limit, all Cloud Shell sessions are closed, and any data in your workspace is deleted. But don't worry, you can still access Cloud Shell only in 5-minute increments until the week resets.
* How can I audit Cloud Shell usage?

Cloud Shell generates IBM Cloud Activity Tracker events for your sessions and commands. You can analyze these events by using the Activity Tracker service. For more information, see [Activity Tracker events for IBM Cloud Shell](https://cloud.ibm.com/docs/cloud-shell?topic=cloud-shell-at_events).
* How can I delete my data in Cloud Shell?

Your data in Cloud Shell is automatically deleted when Cloud Shell is closed after inactivity or reaching the usage limits.
* How can I edit files in Cloud Shell?

Cloud Shell includes two text editors, Vim (vim) and Nano (nano). You can use either of these editors to work with files in Cloud Shell.
* How can I customize my Cloud Shell?

As with any bash shell, you can modify the .bashrc file in your home directory to run commands or scripts every time a session starts.
If the production environment needs more than one more worker node, you might resize down some worker pools in development, create a worker pool that uses on demand worker nodes, or add more contracts to the reservation. If you are concerned about a development environment using up your production environment resources, consider creating separate reservations for the different environments.



 Reservation usage and lifecycle 

How can I use my reservation?
: You can use your reservation to create worker pools in new or existing clusters. Your reservation is account-wide, so you can use the reserved worker nodes in different clusters, worker pools, and even resource groups. However, because prices vary by zone, you can't use reserved worker nodes across different metros or multizone regions. You also can't used reserved instances from other IBM Cloud infrastructure services, such as virtual server instances, for your worker nodes, but must use the Red Hat OpenShift on IBM Cloud reservations.

Does a reservation guarantee computing capacity in a zone?
: Reserving worker nodes does not guarantee compute capacity whenever you want to create a worker pool. Instead, you reserve a certain number of worker nodes for a term so that you lock in the discounted price that is associated with the reservation.

How do I know how many reserved worker nodes I need?
: See [Sizing your Kubernetes cluster to support your workload](https://cloud.ibm.com/docs/openshift?topic=openshift-strategysizing).

What kind of workloads are best suited for reservations?
: The following workloads are good candidates to run on reserved worker nodes:



* Production workloads
* Mission-critical workloads that must run 24/7
* Predictable workloads that have continuous usage and steady states
* Workloads that you want to increase high availability for by creating replicas in different zones and regions



Can I convert existing worker nodes to reserved worker nodes to save money?
: No. Instead, you can create reservations and contracts for the worker nodes in your clusters. Then, create worker pools in your existing clusters that use the reserved worker nodes. Consider using labels to reschedule your existing workloads to the new reserved worker pools. Then, delete your old, on demand worker pools.
The routing option that you choose for a transit gateway only determines what VPCs you can connect to it. Local routing restricts you to connecting VPCs in the same MZR as the transit gateway, while global routing allows you to connect any VPC across the MZRs. Select the routing option that is right for your applications - pricing is changed accordingly.
* Can I create more than one transit gateway in my account?

You can create more than one transit gateway in your account. Each transit gateway (and its connections) are logically isolated from your other transit gateways.
* Can I create more than two connections for a given transit gateway?

You can connect multiple VPCs in the same region to a single transit gateway with the local routing option, and connect them across regions by using global routing. Keep in mind that all of a transit gateway's network connections are interconnected, so carefully consider all resources that you want to connect. Make sure each connection receives a unique name in the gateway, and that you choose the appropriate routing type (local or global) based on the location of the connections.
* Can I connect to a VPC or classic infrastructure in another IBM Cloud account?

You can connect to both a VPC or classic infrastructure in another IBM Cloud account by providing the appropriate connection information when adding a connection to your transit gateway. The account containing the VPC or classic infrastructure is then able to view the gateway and all of its connections, and must choose to opt-in to allow account-to-account interconnectivity for that VPC. For more information, see [Adding a cross-account connection](https://cloud.ibm.com/docs/transit-gateway?topic=transit-gateway-adding-cross-account-connections).
* How many connection requests can I make from one account to VPCs in other IBM Cloud accounts?

Each gateway is only permitted to have ten outstanding requests for a cross-account connection.
* I connected a VPC to one transit gateway. Can I connect that VPC to a second transit gateway?

You can connect a VPC to multiple local transit gateways and a single global gateway.
* I connected a classic connection to one transit gateway. Can I connect the classic connection to a second transit gateway?