Office of the Patient Advocate - State of California


Office of the Patient Advocate - State of California

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​​​Consumer Assistance at the Department of Health Care Services
The California Department of Health Care Services (DHCS) administers Medi-Cal and other programs that provide medical and other services and support to Californians with a low income or disability. The following DHCS consumer assistance service centers provide guidance and referrals for Medi-Cal program issues.
 

Service Center
Phone Number
Website

Office of the Ombudsman
Main line: 1-888-452-8609
TTY/TDD: California Relay Service (711)
Hours of operation: Monday-Friday, 8:00 a.m. – 5:00 p.m. (except state holidays)