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Newsroom | Consumer Financial Protection Bureau
The CFPB distributed more than $384 million to consumers harmed by Think Finance from the victims relief fund, which has disbursed more than $1 billion.
 

•
 Enforcement
 
 

•
 Civil Penalty Fund
 
 

 Press release
 
 

 Published
 
 MAY 13, 2024

Agencies announce inflation-adjusted dollar thresholds for Regulation CC funds availability

 The Federal Reserve Board and the Consumer Financial Protection Bureau announce inflation-adjusted dollar thresholds for Regulation CC funds availability
 

•
 Rulemaking
 
 

•
 Banking
 
 

 Press release
 
 

 Published
 
 MAY 09, 2024

CFPB Report Highlights Consumer Frustrations with Credit Card Rewards Programs

 The CFPB issued a new report finding consumers encounter numerous problems with credit card rewards programs.
 

•
 Credit cards
 
 

•
 Access to credit
 
 

•
 Financial service providers
 
 

•
 Consumer complaints
 
 

 Press release
 
 

 Published
 
 MAY 07, 2024

CFPB Takes Action Against Chime Financial for Illegally Delaying Consumer Refunds

 Today, the Consumer Financial Protection Bureau (CFPB) took action against Chime Financial for failing to give consumers timely refunds when their accounts were closed.
 

•
 Enforcement
 
 

•
 Credit cards
 
 

•
 Financial service providers
 
 

•
 Checking account
 
 

 Press release
 
 

 Published
 
 MAY 06, 2024

CFPB Takes Action to Require National Collegiate Student Loan Trusts and Pennsylvania Higher Education Assistance Agency to Pay More than $5 Million for Student Loan Servicing Failures

 The Consumer Financial Protection Bureau (CFPB) today took action against National Collegiate Student Loan Trusts and Pennsylvania Higher Education Assistance Agency for multi-year servicing failures.
 

•
 Enforcement
 
 

•
 Financial service providers
 
 

•
 Student loans
 
 

 Press release
 
 

 Published
 
 MAY 01, 2024

CFPB Highlights the Hidden Costs of Health Savings Accounts

 The Consumer Financial Protection Bureau (CFPB) today released a report detailing the complex costs and fees that many consumers with health savings accounts are forced to pay.
 

•
 Medical debt
 
 

•
 Financial service providers
 
 

 Press release
 
 

 Published
 
 MAY 01, 2024
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Competition and Innovation at CFPB | Consumer Financial Protection Bureau
Stay informed about our regulatory coordinationThe CFPB partners with other financial regulators across the nation and around the world to foster a competitive and innovative environment for consumer financial products and services.American Consumer Financial Innovation NetworkThe American Consumer Financial Innovation Network (ACFIN) helps Federal and State officials coordinate efforts to facilitate innovation and further objectives such as consumer access, competition, and financial inclusion. The network also seeks to help regulators keep pace with innovation to help ensure consumer financial services markets are free from fraud, discrimination, and deceptive practices.Learn more about ACFINJoin ACFIN (for Federal and State officials and regulators)Global Financial Innovation NetworkThe Global Financial Innovation Network (GFIN) seeks to provide a more efficient way for companies to interact with regulators as they look to scale new ideas. GFIN is also looking to create a new framework of cooperation among financial services regulators around the world.Learn more about GFINCompetition Coordination with Other Federal AgenciesWe also work closely with other government agencies on competition issues both bilaterally and through The White House Competition Council . You can use the information below to address concerns or complaints regarding competition issues related to these partner agencies.Federal Trade CommissionThe Federal Trade Commission (FTC) works to protect consumers by preventing anticompetitive, deceptive, and unfair business practices through law enforcement, advocacy, and education. For information about submitting questions or concerns about antitrust violations to the FTC, visit their website. To report instances of consumer fraud, scams or bad business practices, visit https://reportfraud.ftc.gov/ .The FTC also provides resources and guidance about the application of the U.S. antitrust laws to promote transparency, foster understanding and encourage compliance with these laws. You can find those resources here. Department of JusticeThe Department of Justice (DOJ) Antitrust Division works to enforce and provide guidance on antitrust laws and principles. The DOJ accepts complaints about potential antitrust violations and anticompetitive activity through the Antitrust Division’s Report Violations page.Securities and Exchanges CommissionThe Securities and Exchanges Commission (SEC) works to protect investors by maintaining fair, orderly, and efficient markets.
National, State, and Local Leaders Applaud Attorney General James’ Nation-Leading Efforts to Regulate Cryptocurrency
“The cryptocurrency industry is deliberately targeting vulnerable communities of color, all in the service of lining the pockets of rich cryptobros,” said Alicé Nascimento, Campaigns Director of New York Communities for Change. “The industry is promoting itself as a means of financial empowerment and inclusivity, while downplaying the massive risks and drawbacks. Studies have shown that people of color are more likely to invest in cryptocurrency, and are therefore more vulnerable to the volatility and lack of regulation in the market. We commend the Attorney General for taking a critical step to bring accountability to the cryptocurrency industry and protect consumers and low-income communities of color across our state.” 
“Every day, people in New York State suffer as financial institutions use predatory practices designed to extract working people's money while padding profits and executive salaries. The rules are too often stacked against us and written by the industry to protect themselves rather than consumers,” said Sochie Nnaemeka, New York Working Families Party State Director. “We stand with Attorney General Letitia James as she advances a regulatory framework that's focused on protecting consumers, and we look forward to fighting side-by-side with her to ensure these protections become state law.”
“NY StateWide Senior Action Council applauds Attorney General Letitia James' proposed legislation to Establish Digital Asset Safety & Transparency,” said Maria Alvarez, Executive Director of NY StateWide Senior Action Council. “While cryptocurrency is a relatively new field in the financial sector, we must ensure that innovations always occur on an equal footing as consumer protections. As we have seen in recent events, people have lost their life and retirement savings as a result of not having strong regulations in place. Attorney General James' foresight will safeguard the future of many New Yorkers.”
“New financial vehicles, like cryptocurrency, are often poorly regulated and open up opportunities for fraud and financial exploitation, and oftentimes older adults are disproportionately targeted by bad actors in these spaces,” said Allison Nickerson, Executive Director of LiveOn NY.
Resources for Financial Practitioners, Educators & Professionals | Consumer Financial Protection Bureau
Incorporate the building blocks of financial capability for children and youth

Learn about the building blocksTeach the building blocks

Help front line staff increase financial empowerment

Learn more about Your Money, Your Goals

Watch webinars and build your knowledge of money issues

Browse webinars on YouTube 

Tenant background checks: Help people understand their rightsThe CFPB has worked with other federal agencies to gather information that helps people understand tenant background checks (also called resident or tenant screening reports). You can share this information with the people you serve, so that they can spot problems and get help.Review tenants’ rights and protections and where to find help

Helping groups in special situations

Share these resources with people or groups you work with to help them improve their financial understanding and well-being.Multilingual communities and newcomersAdultsCollege students and student loan borrowersK-12 students and youthOlder adults and their familiesServicemembers and veteransMore resources to help consumers

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Tools and materials you can use to strengthen your professional programs and offerings.Resources for employersResources for libraries and librariansResources for social services, housing and nonprofitsResources for tax preparersResources to prevent elder financial exploitation

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 La CFPB ha entrado al chat
 

JUN 07, 2023

 Estamos buscando más información del público sobre las plataformas de pago de las compañías “big tech”
 

OCT 31, 2022

 Newsroom
 

 CFPB Takes Action to Ensure Consumers Can Dispute Charges and Obtain Refunds on Buy Now, Pay Later Loans
 

MAY 22, 2024

 Prepared Remarks of CFPB Director Rohit Chopra on the Buy Now, Pay Later Press Call
 

MAY 22, 2024

 Events
 

 CFPB Webinar: Get to Know your Federal Financial Regulators
 

SEP 07, 2023

 Public Service Loan Forgiveness Demystified
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Diversity and inclusion at the Bureau | Consumer Financial Protection Bureau
Diversity and inclusion at the Bureau | Consumer Financial Protection Bureau

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 Payday Loans

 

 
 

 

 

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 Featured
 

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Submit a Complaint

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 Back
 

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 Back
 

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 Back
 

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 Back
 

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 Financial Well-Being Survey

 

 
 

 

 

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 Prepaid Account Agreements

 

 
 

 Featured
 

Help advance financial well-being