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Questions, Comments & Complaints - CalPERS
Questions, Comments & Complaints - CalPERS

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HomeContactQuestions, Comments & Complaints

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Questions, Comments & Complaints

Use this form to send us a question, comment, or complaint. We'll respond to general inquiries within 5 business days. If you have a complaint, we may contact you within 30 days if further information is needed (Citizens Complaint Act, 1997).

For general questions, consider reviewing our Frequently Asked Questions before submitting this form.
To report unethical conduct, visit the CalPERS Ethics Helpline.

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Provide specific information, such as the CalPERS program area or division this refers to, description of interaction with date and location, and names of CalPERS employees you spoke with. To protect your security, please do not include personal account information in the message.
Contact State Disability Insurance
Contact State Disability Insurance

 

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Contact State Disability Insurance

If you have questions, comments, or suggestions about your claim, our website, or our department, you can contact us online, by phone, in person, or by mail.
If you contact State Disability Insurance (SDI) using our toll-free phone numbers, staff is available from 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, except on state holidays.
For information on local SDI offices, visit our Office Locator.

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Disability Insurance

Statewide Toll-Free Numbers
Use the DI Automated Phone Service to get information, contact a representative, or get technical help with myEDD:

English: 1-800-480-3287
Spanish: 1-866-658-8846
Teletypewriter (TTY): 1-800-563-2441
California Relay Service: Call 711

SDI Online
SDI Online is the fastest way to file and get information about your DI claim. You can send confidential questions and receive direct responses by following these steps in SDI Online:

Log in to myEDD.
Select SDI Online.
On your Home page, select the Claim ID of your current claim.
Select Request Claim Update in the Claim Information section.
Choose a Request Type from the dropdown menu and select Next.
Add your specific question to your claim.

Paid Family Leave

Statewide Toll-Free Numbers
Use the PFL Automated Phone Service to get information, contact a representative, or get technical help with myEDD:

English: 1-877-238-4373
Spanish: 1-877-379-3819
Summons and Complaint Regarding Parental Obligations (form FL-600) | California Courts | Self Help Guide
Having a judgment undone (set aside) is very difficult and there are strict deadlines. 

What's next?
Respond to Summons and Complaint

Get step-by-step instructions and the forms you need to file an Answer.

File an Answer
 Get step-by-step instructions for how to file an Answer and have someone deliver (serve) it to the LCSA and other parent.
 

 

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Contact Information for Unemployment Insurance
1-800-300-5616

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Get information on your last payment issued.
Certify for benefits using EDD Tele-CertSM.
Get information on how to file a new UI claim or reopen an existing claim.
Request copies of your 1099G tax information.
Find your local America’s Job Center of CaliforniaSM.

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Deaf and Hard of Hearing Customers
Deaf and hard of hearing callers can contact the EDD using one of the following:

Unemployment Customer Service phone line: 1-800-300-5616.

Note: Video Relay Service (VRS) calls are received as telephone calls by the EDD.

Teletypewriter (TTY): 1-800-815-9387. This option does not use the California Relay Service and is recommended.
California Relay Service (711): Provide the Unemployment Insurance Customer Service number (1-800-300-5616) to the operator.

Note: If you are calling from outside of California, use your state’s relay service.

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Share Your Insights with Us
Download, print, and complete Comments, Suggestions, and/or Complaints (DE 8123) (PDF). You may need to download the no-cost Adobe Reader to view and print this document. Mail your completed form to:Employment Development DepartmentPO Box 826880 – UISD, MIC-40Sacramento, CA 94280-0001

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Manage Your Account and Claim(s)
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What you need to do
Respond by electronic upload or by mail:

Electronic upload
Respond to notice

	*Refer to your notice to confirm availably to respond by Electronic Upload.
Mail
See notice for return address.

 California Taxes â How you can help
	

 

Why you received this notice
We have no record of your [YEAR] California income tax return(s) and our records indicate you may have a filing requirement.
Did you know that Californians’ income tax dollars provide over 75 percent of the state’s General Fund? Your tax dollars are used to fund education, fire protection, police, and transportation. With 17 million tax returns filed each year, there are still individuals and businesses that do not file their tax return by the due date.
What you need to do
File your California income tax return(s) directly with us for free. Use CalFile or go to Forms and Publications to print tax forms to mail.
If you already filed your return(s) or have questions, contact us at the phone number by the date on your notice.

 Cover Letter Appeal Stipulation (LEG 2191)
	

 

Why you received this notice
This reflects the stipulation to the amount at issue. The stipulation also will serve as dismissal of the appeal if signed by the taxpayer.
What you need to do
Respond by electronic upload or by mail:

Electronic upload
Respond to notice

	*Refer to your notice to confirm availably to respond by Electronic Upload.
Mail
See notice for return address.

 Demand for Payment â Vehicle Registration (FTB 2205 VRC)
	

 

Why you received this notice
You have a past due vehicle registration balance or an unpaid parking citation(s). We collect delinquent fees and unpaid parking citations for the Department of Motor Vehicles (DMV).
What you need to do
Pay the amount you owe or you will be subject to collection action. 
Contact our office for an itemized account breakdown of the amount due on your notice, at 888-355-6872, between 8 AM and 5 PM weekdays, except state holidays.
Related links

Vehicle registration collections
Help with Vehicle registration collections
Letters | FTB.ca.gov
You have a right to protest the proposed assessment within 60 days.
What you need to do
If you agree with the assessment, follow the instructions provided on your notice.
If you do not agree, visit disagree with an NPA (Protest) or follow the instructions provided on your notice on how to protest our assessment. View Notice of Proposed Assessment Information (FTB 7275) for more information.

 Notice of State Income Tax Due (FTB 4963)
	

 

Why you received this notice
You have a past due balance on your personal income taxes.
What you need to do
 Pay the amount you owe. 
	Visit Notice of State Income Tax Due for more information. 

 Notice of Tax Lien (FTB 4921)
	

 

Why you received this notice
You have a past due balance on your personal income taxes. We filed a lien against your real or personal property to collect the amount you owe.
What you need to do
 Pay the full amount you owe. 
Visit how to resolve tax liens for more information.

 Notice of Tax Return Change (FTB 5818)
	

 

Why you received this notice
We changed/corrected your tax return during its processing. Your notice provides an explanation of the specific changes to your tax return.
What you need to do
If you agree, follow the instructions on your notice. You do not need to contact us.
Visit Notice of Tax Return Change if you disagree or want more information. 

 Order to Withhold - Vehicle Registration (FTB 2201 VRC)
	

 

Why you received this notice
We send this to financial institutions or other payers (e.g., bank) and order them to withhold the debtor’s assets to pay past due vehicle registration.
What you need to do

Financial institution or payer: Comply with the order. 
Individual: Pay the amount you owe. 

Visit Vehicle Registration Collections - Billing Notices for more information.

 Order to Withhold - Court-Ordered Debt (FTB 2230 COD)
	

 

Why you received this notice
Contact Us | www.ca.gov
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Accessibility Comments or Complaints
Upon receipt of the appeal, the Director shall provide a written response to the park visitor within 30 calendar days. 
Park visitors also have the right to file a discrimination complaint with the Department of Fair Employment and Housing, the Equal Employment Opportunity Commission or pursue appropriate civil action.
 

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P.O. Box 942896
Sacramento, CA 94296-0001
(916) 653-8148, 711 CA Relay Service
 

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Consumer Issues | New York State Attorney General
Consumer Issues | New York State Attorney General

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Office of the New York State Attorney General

Letitia James
New York State Attorney General

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Accessibility Comments or Complaints
If the District Superintendent is able to resolve the issue to the complainant’s satisfaction, the District Superintendent shall provide the complainant and HRO with a written response indicating the corrective action that was taken or will be taken. 
If the District Superintendent is not able to resolve the issue, he/she shall notify the complainant and HRO in writing that the issue is being referred to HRO for handling. 
HRO/Director:  Upon receipt of an “Accessibility Comment/Complaint” form (DPR 983),  HRO has 90 calendar days to resolve the issue.  If HRO is able to resolve the issue to the complainant’s satisfaction, HRO shall provide the complainant and the District Superintendent with a written response indicating the corrective action that was taken or will be taken. 
Formal ResolutionIf HRO is unable to resolve the complaint informally to the complainant’s satisfaction, HRO will refer the complaint to an Equal Employment Opportunity (EEO) Investigator for a formal investigation.  Based on the results of the investigation, HRO will determine if any discrimination has occurred within the park unit. 
If discrimination is not found, HRO will notify the complainant and the District Superintendent in writing.
If discrimination is found, HRO will notify the District Superintendent of the investigative findings.  The District Superintendent will have 10 working days to provide a written response to HRO identifying the corrective action that will be taken to eliminate the discrimination.  HRO will then notify the complainant, in writing, of the findings of the investigation and the corrective action that was taken or will be taken. 
Right to AppealIf dissatisfied with the results of the formal resolution process, the park visitor may appeal to the Director within 30 calendar days after receipt of the written decision. 
Upon receipt of the appeal, the Director shall provide a written response to the park visitor within 30 calendar days. 
Park visitors also have the right to file a discrimination complaint with the Department of Fair Employment and Housing, the Equal Employment Opportunity Commission or pursue appropriate civil action.
 

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Accessible Parks for All

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California State Parks
P.O. Box 942896
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Office of the Patient Advocate - State of California


If you have a speech disability, you can use the Speech-to-Speech Relay. Call 1-800-854-7784.
 
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Last updated 2/24/2020

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