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We resolve account issues when normal communication channels are unsuccessful, advocate on behalf of taxpayers, educate the tax community, and help to mitigate systemic trends to improve the way we do business.

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Recommend systemic changes to our processes and procedures:

Attend our annual Taxpayer Bill of Rights Hearing in December.
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The Taxpayer Advocate is an independent organization within the Franchise Tax Board. We are here to:

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Protect your taxpayer rights and ensure your tax issues are handled promptly and fairly.

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Generally, we can help taxpayers whose tax issues fall into one of four main categories. Please read the case examples to see if your situation qualifies you for assistance.

 1.   Financial Hardship
 

Financial hardship may include situations that affect your ability to pay more than you earn due to circumstances beyond your control.
This may include situations when you will experience financial hardship due to FTB actions such as:

Bank levy
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Options to help someone with an impairment or disability | California Courts | Self Help Guide
There are many ways that a person, or others who love and support the person, can get the help they need. These are some common examples.

 Supported decision making (SDM)

 Supported decision-making is a process that allows people with disabilities or impairments to receive support from trusted people but maintains the ability to make their own decisions. The person with a disability chooses the people who support them, including family, friends, staff, or professionals.
The supporters agree to help the person with a disability understand, consider, and communicate decisions. Supporters also give the person the ability to make their own informed decisions. Supported decision-making does not involve the courts.
You can get additional information on SDM from:
The Arc of California 
FAQs created by the ACLU

 Power of Attorney

 A power of attorney (POA) agreement allows one person to name another person to make financial or other decisions on their behalf. A POA can be either “durable” or “springing.” 
A durable POA means the person who has been named to make financial or legal decisions will be able to continue to do so as long as the POA exists.
A springing POA comes into effect when something occurs, such as a determination of incapacity.
A POA can be “limited” such that the powers only apply for a particular decision and don’t carry over to other parts of the person’s life. A POA agreement can be changed or terminated by following the same procedures that were used to create it.
Get a standard POA and more information on POAs from the Sacramento County Public Library.

A medical POA is called an Advanced Healthcare Care Directive. The next section discusses this type of POA.

 Advanced healthcare directive (AHCD)

 An AHCD allows a person to name another individual to make health care decisions on their behalf. The person making an advanced health care directive can also determine ahead of time what type of medical treatment they would want if they are unable to express their preferences in the future. Directives are like instructions that document a person’s desires, allowing them to be followed if the person is unable to communicate or make decisions at a later time.
Options to help someone with an impairment or disability | California Courts | Self Help Guide
A person with a disability or impairment or their loved ones may be entitled to support from several sources. Get more information about services at Regional Centers, Supported Living Services, and Schools.
Other places to get support

 

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Workplace Violence Restraining Orders: Sacramento Superior Court

from any individual that can be construed to be, or to have been, carried out at 
 the workplace, may seek a restraining order through the court. An employee may not
 seek a Workplace Violence Restraining Order on his or her own behalf.

 	The Judicial Council provides an informational sheet 
 How Do I Get an Order to Prohibit Workplace Violence?(WV-100-INFO). This informational sheet
 describes court orders an employer can get and how to obtain them. The instructions do not cover all
 of the problems and questions that may arise in a particular case. If you are not clear
 on how to protect your rights, you should consult an attorney.

 	Additional information about Workplace Restraining Orders can be found on the
	California Courts' Website.

Workplace Violence Form Packets


 	Petition for a Workplace Violence Restraining Order (Step 1) Packet (CV\E-WV-01)

 	Workplace Violence Restraining Order: Instructions on Service (Step 2) Packet (CV\E-WV-02)

 	Request to Continue Court Hearing (Workplace Violence) Packet (CV\E-WV-03)

 	Request to Renew Restraining Order Packet (Workplace Violence) (CV\E-WV-04)

 	Request to Renew Restraining Order (Step 2) Packet (Workplace Violence) (CV\E-WV-07)

 	Request to Modify / Terminate Workplace Violence Restraining Order Packet (Step 1) (CV\E-WV-05)

 	Request to Modify /Terminate Workplace Violence Restraining Order: Instructions on Service Packet (Step 2) (CV\E-WV-06)

Filing Fee

 	You will be required to pay a 
 	filing fee when you file your forms with the court. Acceptable payment types:
 	Check, Cash, Cashier's Check, Money Order, and 
 	Credit Card (Visa or MasterCard). If you are unable to pay the filing fee, you may request a
 	
 	fee waiver.

 	 If the Petition for a Workplace Violence Restraining Order is based on a credible threat of violence
 	 or stalking, the filing fee may be waived by the Judge.

Where do I file the forms?

 Present completed forms to the Civil Front Counter - Window 14 in Room 102 of the
Elder and Dependent Abuse FAQs - elder_abuse_selfhelp
Q: What if there is a restraining order against me but the protected person contacts me?

A: No matter what, you have to follow the court order. The order does not affect the protected person. It only affects what you can do.

Q: My restraining order is about to expire but I still want protection. Is there anything I can do?

A: Yes. You can ask the court to “renew” your restraining order. You will probably have to file a new Request (Form EA-100) and go to a court hearing and explain to the judge why you still want a restraining order in place. The other side has the right to be there too. The judge will make the decision. Follow the directions as if you were asking for a Restraining Order for the first time.

Q: I filed for a restraining order and now I want to drop it. Can I?

A: It depends on where you are at in the court process. If you have a temporary restraining order (TRO) and a court hearing coming up, you cannot “drop” the case. But you could just not show up to the court hearing. If you do not go, the restraining order will be dropped.
If you already have a “permanent” restraining order and you want to dismiss (drop) the case or change the restraining order, you must file papers (a motion) to go to court and ask the judge.
IMPORTANT! Before you try to drop or undo a restraining order, talk to a counselor with experience with abuse and domestic violence. And talk to a lawyer. Depending on the reasons why you want to drop your restraining order, there may be other options that can address your concerns while leaving the protection of the restraining order in place.
If you are feeling pressure by the restrained person to drop the restraining order, it is very important you think very seriously about whether dropping the restraining order will be best for you. If you end up having to refile, you will have to start the process all over again. And there may be other ways for you to deal with these pressures. Talk to a counselor or a lawyer for help in deciding what to do.
Commend or Complain
 
 

Although complaints cannot always be resolved to a civilian's satisfaction, all investigations are conducted objectively, with a goal of maintaining public confidence and departmental integrity. After completion of the investigation, complaints are directed through the chain of command for an impartial review. After final approval, the civilian is provided with a closing written response. 
The civilians' complaint process is designed to investigate the allegations of civilians and to make a determination of fact as to any wrongdoing. In cases where a false complaint is maliciously filed against a peace officer, that officer is entitled to file a civil action. Therefore, it is important all allegations presented in a complaint to the Department be based on factual information. Penal Code Section 148.6 requires that all law enforcement agencies accepting an allegation of misconduct against a peace officer shall require the complainant to read and sign a Civilians' Complaint Information form.

Click here to fill out the online Commend or Complain form.

 

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After you serve the Summons and Complaint | California Courts | Self Help Guide
How to ask for a default and clerk's judgment to get your property back (possession)
To ask for a default judgment for your tenant to move out right away (clerk's judgment for possession), fill out and file:

Request for Entry of Default (form CIV-100)
Before you can file this form, you need to mail a copy to each tenant. Once you file this form, your tenant can't file an Answer.

Judgment-Unlawful Detainer (form UD-110)
This is a form to ask the judge to order that you have the right to have your home back. On the form, check "By Clerk", "By default", and "Possession only". If the clerk sees that you've done everything right, they can file it and give it to you very quickly. Some courts use a different form for this. Check with the court clerk to see if you have to use a local form.

Writ of Possession of Real Property (form EJ-130) 
This is the form you give to the sheriff to evict your tenant.

If you are asking to evict your tenant for unpaid rent or other money due under the lease, you must also fill out and file a Verification by Landlord Regarding Rental Assistance - Unlawful Detainer (form UD-120).
Some county courts also have their own forms to fill out so make sure to check with them.
Bring the forms to the court clerk to review. There's a fee to issue the Writ of Execution. If you can’t afford the fee, you can ask for a fee waiver. If everything is in order, the clerk will file your Request and Judgment, and stamp the Writ. 
After you've received the forms back from the clerk, take the Writ to your county sheriff's office. This allows the sheriff to evict your tenant. Before you take the Writ to the sheriff's office, call them or visit their website to find out what instructions they need from you to get started.
If you're also asking your tenant for money
You won't be able to include back rent in this Clerk's Judgment for Possession.
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The FEMA Housing Portal is intended to help individuals and families, who have been displaced by a disaster, find a place to live.
Report False Damage Claims
If you suspect someone is filing false damage claims, please report it. Help FEMA make sure that disaster aid goes only to those who deserve it. It is a violation of federal law to file a false claim.
Report a false damage claim:


Call 1 (800) 323-8603

Disaster Fraud Hotline

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Guide to Protective Orders | California Courts | Self Help Guide
A law enforcement officer can request an Emergency Protective Order (EPO), usually when the victim of a crime calls the police or 911 for help. The officer fills out an Emergency Protective Order (form EPO-001) application and contacts a judge to review the application. A judge is available 24/7 to sign off on these emergency orders.
The judge can order the EPO to prevent future harm if there is domestic violence (domestic abuse), child abuse, child abduction, stalking, or abuse against an elderly person or dependent adult.
An EPO can include orders that the defendant:
Not contact people protected by the order
Not harass, stalk, threaten or hurt people protected by the order
Stay a certain distance away from people protected by the order or places they live or go regularly
Move out from a home that is shared with the protected person
Not have guns, firearms, or ammunition
An EPO only lasts a short time, usually 5-7 days. If the person protected by the EPO needs protection that lasts longer or wants to ask for other orders, they can apply for a restraining order
Gun Violence Emergency Protective Order (form EPO-002) 
A police officer can ask for a Gun Violence Emergency Protective Order (GVEPO) to stop someone from having guns, firearms, and ammunition. The police may ask for this type of order if they are worried that someone will hurt themselves or others with a gun or firearm. A GVEPO can’t include other court orders, like stopping the person from contacting or going near others.
The officer fills out a Gun Violence Emergency Protective Order (form EPO-002) application and contacts a judge to review the application. A judge is available 24/7 to sign off on these emergency orders.
If granted, a GVEPO will last up to 21 days. There will be a court hearing (court date), where the police and the person listed on the order will have to go to court. At the court hearing, the judge will decide whether to extend the GVEPO. If extended, this order can last from 1 to 5 years.
Contesting a Traffic Ticket | Superior Court of California | County of Alameda
You can obtain the subpoena form from the Clerk's Office. Do this well in advance of your trial date. Complete the subpoena form, have the subpoena served, and file the subpoena with the proof of service with the Court on or before your trial date. NOTE: A defendant cannot serve the subpoena. The person served (witnesses) must be given reasonable advance notice of the date and time to appear for trial.
Should I bring my evidence?
If you have photos, diagrams, reports, or any other exhibits which you plan to present at the time of the trial, bring them with you on your trial date.
Will the officer who wrote the citation be in court?
The officer will be subpoenaed to appear in court.
What happens when I get to court?
The bailiff or clerk will give some preliminary instructions and then check in those people appearing in court. A Judge Or Court Commissioner who, pursuant to Government Code Section 72190, has been empowered to rule on infraction matters, will then call the cases. The Court will listen to the statement of the sworn witnesses against you, and may question each witness. You may then present your case to the Court, and the Court will rule on the matter.
What if I am found not guilty?
If you are found Not Guilty, your bail deposit will be returned to you by mail within six to eight weeks. Immediately after the trial, check with the clerk or bailiff to verify your current address.
What if I am found guilty?
In most cases, when you are found guilty, the sentence imposed will be a fine not exceeding the amount of bail you have deposited. The fine will be taken from the bail and the remaining amount will be refunded.
What if I do not appear at the trial time?
Your bail will be forfeited, and your driving record will show a conviction.
What if I need to change my trial date?
If it becomes necessary to change your court date, you may do so only once. Your request must be made at least ten court days prior to your trial date to secure a new date.