Consumer Support


Consumer Support

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California
Public Utilities Commission

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Consumer Support

Consumer Support

We support California residents through complaint resolution, late bill assistance, disconnection information, and financial assistance. CEP TEST 4.18

File a Complaint


                                                            Let us know about public safety issues, public utility misconduct, or a transportation service problem. 
                                                            
                                                        

Late Bill Assistance


                                                            If you have fallen behind on your utility bills, we can assist you to negotiate a payment plan. 
                                                            
                                                        

Financial Assistance


                                                            You might be eligible for energy, phone, or water service assistance that will reduce your monthly bills.
                                                            
                                                        

Public Safety Power Shutoffs (PSPS)


                                                            Learn what we are doing to minimize impacts of utility PSPS events.
                                                            
                                                        

Power Outage Maps


                                                            Locate outages in your area to see if your household is affected. 
                                                            
                                                        

Cooling Centers


                                                            A Cooling Center provides a place for you and your family to go to cool down during hot summer days. 
                                                            
                                                        

 All Consumer Programs & Services
 
Apart from services like filing a complaint, resolving a billing problem, or seeking financial assistance, there are other programs and services that may offer help to you. 
Explore all Programs and Services

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