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Buying a car? | New York State Attorney General
If the dealer assists you in arranging for financing and you have not picked up the vehicle, you may cancel at any time prior to signing a finance agreement and receive a full refund.
Considering a used car?

Have a trusted mechanic check out a used car before you buy it. 
Check an online service, such as CarFax.com, to find accident and repair records, including whether a car was declared salvage, labeled a “lemon,” or if there are problems with the odometer.

Beware of odometer tampering

Check the title carefully for inconsistencies, erasures, and numbers that appear to have been written over.
 Be very wary of titles that say “not the actual mileage.” Explanations of a previously disconnected or damaged odometer may not be true.
Look for signs of tampering: loose dashboard, broken speedometer, digits on the left side that don’t line up.

New York State Office of the Attorney General, Consumer Frauds Bureau 
1-800-771-7755
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Letitia James
New York State Attorney General

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 The Capitol
 Albany NY 12224-0341
 Phone: 1-800-771-7755

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New York DMV | Press Releases
30, 2023Governor's Traffic Safety Committee Announces Free Car Seat Inspections and Assistance in Niagara and Erie CountiesMarch 29, 2023NYS DMV Takes Step To Increase Organ Donor Registry EnrollmentMarch 28, 2023MEDIA ADVISORY: DMV, Donate Life Unveil New Effort to Increase Number of Registered Organ DonorsMarch 27, 2023DMV Celebrates Grand Opening of New Harlem District OfficeMarch 27, 2023Governor's Traffic Safety Committee Announces Free Car Seat Inspections and Assistance in Onondaga CountyMarch 24, 2023MEDIA ADVISORY: Lieutenant Governor Antonio Delgado to Join DMV for Grand Opening of New Harlem OfficeMarch 23, 2023Governor's Traffic Safety Committee Announces Free Car Seat Inspections and Assistance in Erie and Chautauqua CountiesMarch 23, 2023Governor's Traffic Safety Committee Announces Free Car Seat Inspections and Assistance in Orange CountyMarch 23, 2023Governor's Traffic Safety Committee Announces Free Car Seat Inspections and Assistance in Livingston CountyMarch 23, 2023Governor's Traffic Safety Committee Announces Free Car Seat Inspections and Assistance in Suffolk CountyMarch 20, 2023Governor's Traffic Safety Committee Announces Free Car Seat Inspections and Assistance in Broome CountyMarch 16, 2023Governor's Traffic Safety Committee Announces Free Car Seat Inspections and Assistance in Erie and Chautauqua CountiesMarch 16, 2023Governor's
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New York DMV | Press Releases
Albany CountyDecember 12, 2023DMV, GTSC, and Other State Agencies Offer Drivers Tips To Prepare For Winter DrivingDecember 7, 2023Governor Hochul Announces Year-End Results of Initiatives to Keep Highway Workers SafeDecember 4, 2023Governor’s Traffic Safety Committee Announces Free Car Seat Inspections And Assistance In Erie CountyNovember 30, 2023Governor’s Traffic Safety Committee Announces Free Car Seat Inspections and Assistance in Nassau and Suffolk CountiesNovember 30, 2023Governor’s Traffic Safety Committee Announces Free Child Seat Inspections and Assistance in Niagara and Erie CountiesNovember 30, 2023Governor’s Traffic Safety Committee Announces Free Car Seat Inspections and Assistance in Rockland and Orange CountiesNovember 30, 2023Governor’s Traffic Safety Committee Announces Free Car Seat Inspections and Assistance in Ontario and Livingston CountiesNovember 29, 2023MEDIA ADVISORY: Governor's Traffic Safety Committee to Hold Quarterly MeetingNovember 24, 2023NYS DMV Encourages Shoprite Employees to Apply for Agency Jobs as Grocer Closes StoresNovember 22, 2023Governor Hochul Announces Crackdown on Unsafe Driving Through Thanksgiving WeekendNovember 16, 2023Governor’s Traffic Safety Committee Announces Free Car Seat Inspections and Assistance in Rockland CountyNovember 16, 2023Governor’s Traffic Safety Committee Announces Free Child Seat Inspections and Assistance in Erie and Niagara CountiesNovember 16
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Law Enforcement | Governor's Traffic Safety Committee
Law Enforcement | Governor's Traffic Safety Committee

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Providing Expertise and Resources to Law Enforcement
 
The Governor’s Traffic Safety Committee (GTSC) provides expertise and resources to assist in the promotion and coordination of New York’s evidence-based Traffic Safety Enforcement Program (TSEP). The goal of TSEP is to maximize the effectiveness of the strategies implemented by police agencies at the state, county, and local levels.
Highway Safety Program Representatives and Law Enforcement Liaisons (LELs) guide the traffic enforcement community with the identification of enforcement priorities through optimal resource allocation. Timely data collection, geographic and demographic crash analysis, the latest traffic enforcement training and tactics, the funding of high visibility enforcement and sustained traffic safety messaging are all used to reduce dangerous behaviors. Throughout the year, the LELs are also called upon to solicit and support law enforcement participation in the Buckle Up New York - Click It or Ticket mobilizations, STOP-DWI Enforcement Crackdowns, training programs, and many other traffic safety initiatives.            
The Police Traffic Services (PTS) Grant Program is the primary funding vehicle to facilitate these and other traffic enforcement initiatives by New York’s police agencies.

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New York DMV | Owen McShane
New York DMV | Owen McShane

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Alert There are currently road test cancellations or DMV offices closed for in-person services. See our “Cancellations, Closings and Delays” page for more information.
 

 
Alert If your license expired between 3/1/2020 – 8/31/2021 & you renewed online by self-certifying your vision, but have not submitted a vision test to DMV, your license was suspended on 12/01/2023. Submit your vision test now to clear your suspension.
 

 

 

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Owen McShane

Deputy Commissioner Investigations & Law EnforcementOwen McShane was appointed as a Deputy Commissioner for DMV in June 2022. He oversees the Governor’s Traffic Safety Committee Office, Crash Records, and the Division of Field Investigation.He started in 1991 as a DMV Investigator in the NYC region and then worked his way through the investigative ranks before becoming the Director of Investigation in 2003.He is a graduate of York College of Pennsylvania with a Bachelor’s Degree in Criminal Justice and a Minor in Sociology.
New York DMV | Press Releases
Schoharie CountySeptember 15, 2023Governor’s Traffic Safety Committee Announces Free Car Seat Inspections And Assistance In Broome And Delaware CountiesSeptember 15, 2023Governor’s Traffic Safety Committee Announces Free Car Seat Inspections And Assistance In Nassau And Suffolk CountiesSeptember 14, 2023Governor’s Traffic Safety Committee Announces Free Car Seat Inspections And Assistance In Monroe, Yates And Orleans CountiesSeptember 14, 2023Governor’s Traffic Safety Committee Announces Free Car Seat Inspections And Assistance In Erie And Niagara CountiesSeptember 8, 2023Governor Hochul Announces Transportation for Life Summit to Support Prevention Efforts and Raise Awareness During Suicide Prevention Awareness MonthSeptember 7, 2023Governor’s Traffic Safety Committee Announces Free Car Seat Inspections And Assistance In Ulster And Orange CountiesSeptember 7, 2023Governor Hochul Highlights School Bus Safety With New York State Students Returning to SchoolSeptember 6, 2023NYS DMV Proposes Strengthening State Regulations to Get Dangerous Drivers Off the RoadSeptember 6, 2023Governor’s Traffic Safety Committee Announces Free Car Seat Inspections And Assistance In Schenectady And Schoharie CountiesSeptember 1, 2023Governor Hochul Announces State Police and Local Law Enforcement to Crack Down on Impaired and Reckless Driving This Labor Day WeekendSeptember 1, 2023Governor Hochul Suspends Construction-Related Lane Closures for Labor Day WeekendAugust 21,
News Flash • PRESIDENT & CEO SHELTON HAYNES ANNOUNCES OPENIN
(Proof must be date within 3 months of submission)(b) To qualify, Seniors/Disabled must present either:  Proof of age over 65: State license or any photo ID with date of birth displayed.OrNew York City Department of Transportation Parking Permit for People with Disabilities (PPPD)MTA Access-A-Ride ID CardMTA Reduced Fare ID CardNew York State Parks Individual Access PassCertification from the New York State Commission for the Blind and Visually Handicapped that the applicant has a central visual acuity of 20/200 or less or limitation in the field of vision such that the widest diameter of the visual field subtends an angle no greater than twenty degrees in the better eye with the use of a correcting lens.Certification from the United States Veterans Administration or the New York State Division of Veterans Affairs that the applicant is a veteran of the wars of the United States with a 40% or greater service connected disability as certified by the United States Veterans Administration, or who has at any time been awarded by the Federal government an allowance towards the purchase of an automobile or who is eligible for such an award.Certification from the New York State Office for People with Developmental Disabilities that the applicant is eligible to receive services from a program they license, operate, certify or fund.Certification from the New York State Office of Mental Health that the applicant is receiving services from a program they license, operate, certify or fund. (c)   Teens must sign up for a membership in person and be accompanied by a parent or guardian at time of sign-up. Parent or guardian must co-sign all membership documents.        (d)   Child Add On:  Access limited to Swimming Pool, Basketball Court, and Recreational Room with parental supervision at all times.  Must be linked with a valid Adult or Senior Membership.  Registration must be completed in person.  Free for children 12 and under. Sportspark Indoor Hourly Permit Rates and Categories Sportspark will be available for permitted groups on July 1st, 2023. The bulk application period will be announced at a later date. Learn more about permits, here. About Roosevelt Island Operating Corporation (RIOC):The Roosevelt Island Operating Corporation (RIOC) was created in 1984 by the State of New York as a public benefit corporation with a mission to plan, design, develop, operate, and maintain Roosevelt Island.
Laws and Regulations Related to Records | New York State Archives
Establishes the Education Archives Account for disposition fees charged State agencies for records management services, and also fees collected for sale of publications and reproduction of documents held by the State Archives.
 
 

 Retention Requirements: Statutes of Limitation 
 If a person or organization wants to initiate a lawsuit, they must do so within a certain period of time which varies based upon the type of complaint. Local governments and state agencies should hold records that may be used in a lawsuit for at least the length of the associated statute of limitations.
To locate the commonly cited Laws of New York:

Go to the Consolidated Laws of New York on the New York State Senate website
Search the site by selecting the "Search Open Legislation Statutes" tab - OR-
Browse to the appropriate law, for example Civil Practice Laws and Rules or CVP
Follow the links to the desired article and section of that law

The summaries below do not describe all situations covered by the referenced section of law. Unrelated matters are often grouped together by length of statute of limitations. Review the referenced section in full when considering appropriate retention requirements.
Civil Practice Laws and Rules (CPLR) 
Section 203Extends the statute of limitations a patient has to file a medical malpractice lawsuit for a missed cancer diagnosis to 7 years from date of the last treatment (per Lavern’s Law passed in 2018).
Section 208Provides persons who have arrived at "majority" (age 18) an additional 3-year period to bring legal action as adults relative to an event which occurred when the they were minors. This statute has broad implications and requires retention of many records series long enough to protect the legal rights of minors. 
Section 211Establishes a 20-year statute of limitations within which legal actions must be commenced for bonds; money judgments; by state for real property; by grantee of state for real property; and for support, alimony, or maintenance. 
Section 212Establishes a 10-year statute of limitations within which legal actions must be commenced for possession necessary to recover real property, annulment of letters patent, to redeem from a mortgage, and to recover under an affidavit of support of an alien.
On the job | New York State Attorney General
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Employees' rights in the workplace

Dear New Yorkers,

No matter your workplace or the length of your shift or your immigration status, New York protects the rights of all workers. Everyone is entitled to basic protections and lawful wages for the hours they work.
As Attorney General, I want you to know your rights as an employee under state law, and where you can find help if those rights are being violated. My office investigates complaints of persistent labor law violations and can bring lawsuits against the employers involved.
New York’s workforce is the engine of a strong economy, and it is important that workers be treated fairly and paid what they are owed. If you think your rights have been violated or if you have questions about workplace practices, please contact my office’s Labor Bureau.
 

Sincerely,

 

 

 

Employee’s rights in the workplace
Minimum wage
Minimum wage as of December 31, 2021

Region
Basic minimum hourly wage
Fast food and hospitality industry

New York City
$15
$15

Long Island & Westchester
$15
$15

Remainder of New York state
$13.20
$15

While the minimum wage for most workers outside of New York City is currently $13.20 per hour, it will increase annually until it reaches $15 per hour. If you work in the building-services industry or are a farmworker, check the Department of Labor’s Wage Orders for industry-specific requirements.
Tipped employees
Workers who regularly receive money in tips may be paid a lower hourly rate. At a New York City hotel with more than 10 employees, for example, food-service workers may be paid $10 per hour if they earn at least $5 per hour in tips.
New York DMV | Press Releases
and Assistance in Onondaga CountyApril 17, 2023DMV Reminds Motorcyclists to Renew Registrations by April 30April 14, 2023New York State Departments of Health and Motor Vehicles Urge New Yorkers to Register as Organ Donors During National Donate Life Month in AprilApril 13, 2023MEDIA ADVISORY: DMV and Putnam County Clerk Join with Donate Life, Others to Discuss New Effort to Increase Number of Registered Organ DonorsApril 13, 2023Governor's Traffic Safety Committee Announces Free Car Seat Inspections and Assistance in Tompkins and Steuben CountiesApril 13, 2023Governor's Traffic Safety Committee Announces Free Car Seat Inspections and Assistance in Suffolk CountyApril 11, 2023Governor's Traffic Safety Committee Announces Free Car Seat Inspections and Assistance in Albany CountyApril 6, 2023Governor's Traffic Safety Committee Announces Free Car Seat Inspections and Assistance in Livingston CountyApril 6, 2023DMV Returns with New Look to New York International Auto Show April 7-16April 4, 2023Governor's Traffic Safety Committee Announces Free Car Seat Inspections and Assistance in Madison and Onondaga CountiesApril 4, 2023Governor's Traffic Safety Committee Announces Statewide Distracted Driving Enforcement and Education CampaignMarch 30, 2023Governor's Traffic Safety Committee Announces Free Car Seat Inspections and Assistance in Westchester CountyMarch
Car & Auto | New York State Attorney General
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I Want To...

Appeal a background check

Apply for a Job/Internship

Do Business with the OAG

File a Complaint

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Know My Rights

Make a FOIL Request

Register/Submit a Filing

Report a Data Breach

Request a Publication

Serve Papers on OAG

Use the Whistleblower Portal

Home

 Car & Auto
 

Car & Auto

 

The Office of the New York State Attorney General assists consumers who have concerns about car purchases, leases, repairs, and maintenance. We investigate businesses that may be operating illegally. If we find that a business is violating the law, we get remedies for New Yorkers, such as refunds or changes in business practices. Our consumer mediation and lemon law programs help New Yorkers resolve their problems with businesses, including by getting their money back.

 
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Leases and rentals 

Leasing arbitration program 

Repair and maintenance 

Deceptive advertising 

Resources

Press releases

Publications

January 4, 2023

Attorney General James and CFPB Sue Auto Lender for Cheating Thousands of New Yorkers

November 16, 2021

Attorney General James Announces Conviction of Brooklyn Man Charged with Stealing Thousands Through Identity Theft Scheme

September 21, 2021

Attorney General James and NYPD Commissioner Shea Take Down Auto Theft Ring Linked to Theft of Over 225 Vehicles

July 13, 2021

Attorney General James Calls on Federal Regulators to Improve Child Car Seat Safety Standards

Advertising guidelines for auto dealers

New York's lemon laws

Buying a car?

View all publications

Consumer Frauds and Protection Bureau

The Consumer Frauds and Protection Bureau, part of the Economic Justice Division, prosecutes businesses and individuals engaged in fraudulent, misleading, deceptive, or illegal trade practices.

About the Consumer Frauds & Protection Bureau 

Letitia James
New York State Attorney General

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Contact

 Office of the New York State Attorney General
 The Capitol
 Albany NY 12224-0341
 Phone: 1-800-771-7755

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