vania-janet/multiturn-rag-retrieval-data huggingface dataset:
I tried to run a pipeline, why am I getting an error about Lite plan limits? 

The pipeline that you started failed with an error message.

 What’s happening 

You exceeded the 500-step and job run limit that includes both pipeline steps for Tekton pipelines and pipeline job runs for Classic pipelines. If your pipeline has many steps within a single run, such as with the DevSecOps pipelines, you might reach this limit quickly.

 Why it’s happening 

Delivery pipeline failures, excluding skipped step runs and Classic job runs, are counted as part of the 500-step run limit per month. All of your toolchains and all of your pipelines within those toolchains that are in the same resource group contribute to the same limit of 500 Tekton step runs per month. The same limit is used because pipeline step runs and job runs are counted at the resource group level for a specific Continuous Delivery instance.

 How to fix it 

A five-day grace period is offered the first time that you reach the 500-step run limit. If you regularly exceed the 500-step run limit within a billing period, it is recommended that you update the Continuous Delivery instance for that resource group and region to use a Professional plan.
If needed, first back up your data, delete your current Lite plan instance to create a new one, then load your data. You cannot change the email address associated with an existing Db2 Lite instance if you have only a Lite account with community support.





 I am having trouble with reactivation. What should I do? 

If you have trouble with reactivation of a Lite plan instance, you can delete that faulty instance and create a new one. If needed, first back up your data so you can load it to this new instance.





 I'm getting an error when creating a new instance. What's the problem? 

There's a limit of one instance per Lite plan. You may see an error 500 message if you try to create a second Lite instance. To create a new Lite plan instance, you must first delete your existing one.





 I'm getting an error when creating a new schema or database. What's the problem? 

The free Lite plan does not allow you to create new schemas or databases. There is an existing schema created for you to use. Use that schema.





 Why can’t I open the web console? 

If the Db2 web console does not load or returns an error message, try the following steps:



* Go to the service page to check whether your Lite instance has expired. The Open Console button no longer appears for expired instances. Delete the expired instance and create a new one.
* Try using the direct URL to open the console to check for errors. Select the Service credentials tab from your service page and expand the credentials that you want to view. If there are no existing credentials, click New credential. Use the values in the https_url, username, and password to open the web console.
* To reset the password, select the Service credentials tab from your service page and then delete the existing service lite-tier service credential. Then click New credential to generate a new password for the existing username.
* When you create a Lite instance, be sure to provide an email address so you receive reactivation notices and password reset notices.
* Will my free plan expire?

You can continue using the free plan for as long as you need. However, you must reactivate the free plan every 45 days. This reactivation process keeps resources available for other users by turning off inactive usage.

When your plan nears its reactivation date, you will receive a reactivation request at the email address that you provided when creating the instance. Alternatively, you can reactivate in your Db2 on Cloud console.
* Will my data be deleted?

After you create a Lite instance, you have 45 days before the next reactivation.



* If you do not reactivate, your Lite plan will be disabled, but IBM Cloud still has your data. You will then have 60 days to reactivate your account.
* If you don't reactivate within 60 days, your account and data will be deleted. We will send you multiple emails reminding you to reactivate.



Each time you reactivate, the day counter resets, and you'll have another 45 days before being disabled (and 60 days before deletion).
* How can I download a backup of my data on the Lite plan?

Here are two simple options for backing up Lite plan data:



* Use Db2 tools like the command line tool (clp) or IBM Data Studio to do an export. You can then import at another time.
* To quickly make a backup, use the Web console, run a query, then download the results to a CSV file.



* Can I change the email I use for reactivation?

Create a new Lite instance with the email you want to use going forward. If needed, first back up your data, delete your current Lite plan instance to create a new one, then load your data. You cannot change the email address associated with an existing Db2 Lite instance if you have only a Lite account with community support.
* I am having trouble with reactivation. What should I do?

If you have trouble with reactivation of a Lite plan instance, you can delete that faulty instance and create a new one. If needed, first back up your data so you can load it to this new instance.
Why can't I create a new Lite plan instance? 

You try to create more than one instance in your Lite account.

  What’s happening 

You receive the following error message when you try to create a new Lite plan instance:

> Unable to provision new Lite instance
>
> The account already has an instance created with the Lite plan

  Why it’s happening 

There's a limit of one instance per Lite plan to ensure that these plans stay free. For more information about Lite account features, see [Lite account](https://cloud.ibm.com/docs/account?topic=account-accountsliteaccount).

  How to fix it 

You can create more instances of the service by selecting one of the billable service plans, which are available in the billable accounts. To upgrade to a billable account from the console, go to Manage > Account in the IBM Cloud console, and select Account settings.

If you don't want to upgrade from a Lite account and are no longer using your existing Lite service instance, you can delete the existing Lite plan instance from the dashboard and then create a new instance. When you delete the Lite plan instance, all of the data that is associated with that instance is deleted and isn't recoverable.
Choose a system or simulator 

Before you run a job, you can optionally choose a physical quantum system or a simulator to run on. If you do not specify one, the job is sent to the least busy device that you have access to.

The Standard plan allows access to both physical quantum systems and simulators, while the Lite plan allows access only to simulators.

To find your available systems and simulators, view the [Compute resources page](https://cloud.ibm.com/quantum/resources). You must be logged in to see your available compute resources.

You can also view your available systems and simulators by using the [List your backends](https://cloud.ibm.com/apidocs/quantum-computinglist-backends) API directly or in [Swagger](https://us-east.quantum-computing.cloud.ibm.com/openapi//Programs/list-backends).
And you cannot upgrade from a Trial to a Standard plan. For more information, see [Upgrading](https://cloud.ibm.com/docs/assistant?topic=assistant-upgrade).
* How many Lite plan instances of Watson Assistant can I create?

You can have only one Lite plan instance of Watson Assistant per resource group.
* How long are log files kept for a workspace?

The length of time for which messages are retained depends on your service plan. For more information, see [Log limits](https://cloud.ibm.com/docs/assistant?topic=assistant-logslogs-limits).
* How do I create a webhook?

To define a webhook and add its details, open the skill where you want to add the webhook. Open the Options page, and then click Webhooks to add details about your webhook. To invoke the webhook, call it from one or more of your dialog nodes. For more information, see [Making a programmatic call from dialog](https://cloud.ibm.com/docs/assistant?topic=assistant-dialog-webhooks).
* Can I have more than one entry in the URL field for a webhook?

No, you can define only one webhook URL for a dialog skill. For more information, see [Defining the webhook](https://cloud.ibm.com/docs/assistant?topic=assistant-dialog-webhooksdialog-webhooks-create).
* Can I extend the webhook time limit?

No. The service that you call from the webhook must return a response in 8 seconds or less, or the call is canceled. You cannot increase this time limit.
* I received the message “Query cancelled” when importing a skill

This message is displayed when the skill import stops because artifacts in the skill, such as dialog nodes or synonyms, exceed the plan limits.
See [Discovery pricing plans](https://cloud.ibm.com/docs/discovery?topic=discovery-discovery-pricing-plans).
* How do I upgrade my existing Discovery plan?

For information on resizing your plan from Lite to Advanced, or switching from one Advanced tier to another, see [Upgrading your plan](https://cloud.ibm.com/docs/discovery?topic=discovery-upgrading-your-plan).
* How do I create a stopwords list?

Discovery applies a default list of stopwords for several languages at query time. However, you can define and upload a custom list of stopwords that override the default list. Discovery applies the appropriate default or custom stopword list to your private collections, based on the language specified for that collection. For more information, see [Defining Stopwords](https://cloud.ibm.com/docs/discovery?topic=discovery-query-conceptsstopwords).
* What is a query expansion list?

Query expansion terms are usually synonyms, antonyms, or typical misspellings for common terms. You can expand the scope of a query beyond exact matches - for example, you can expand a query for "ibm" to include "international business machines" and "big blue" - by uploading a list of query expansion terms. For more information, see [Query expansion](https://cloud.ibm.com/docs/discovery?topic=discovery-query-conceptsquery-expansion).
* What is the length of Watson Discovery News query results?

IBM Watson™ Discovery News queries display approximately 50 words from each article in the text JSON field. For more information, see [Watson Discovery News](https://cloud.ibm.com/docs/services/discovery?topic=discovery-watson-discovery-news).
* How do you query Watson Discovery News using the API?

For information about querying a collection via the API, see [API Reference](https://cloud.ibm.com/apidocs/discoveryquery-your-collection). The collection_id of the English language version of Watson Discovery News is news-en.
Upgrading your account 

Lite accounts make it easy to get started with IBM Cloud® and try out services. When you are ready for more, you can upgrade your account to a Pay-As-You-Go, or Subscription account to unlock the entire catalog of production-ready services.

You can check your current account type by going to Manage > Account > Account settings in the IBM Cloud console and looking in the Account Type section.

Not sure which type of account you want to upgrade to? Get detailed information about the benefits of each account type in [Account types](https://cloud.ibm.com/docs/account?topic=account-accounts).

To upgrade your account, you must have an access policy with the Editor role or higher on all account management services. For more information about IAM roles for managing accounts, see [Platform management roles](https://cloud.ibm.com/docs/account?topic=account-userrolesplatformroles).



 Upgrading to a Pay-As-You-Go account 

With a Pay-As-You-Go account, you pay for only what you use beyond the free runtime and service allowances. After you upgrade, you can continue to use any instances that you created with your Lite account.

To upgrade to a Pay-As-You-Go account, complete the following steps.



1. Go to Manage > Account in the IBM Cloud console.
2. Select Account settings, and click Add credit card.
3. Enter your payment information, click Next, and submit your information.



After your payment information is processed, your account is upgraded, and you can explore and access the full IBM Cloud catalog. For any billable services that you use beyond any free allowances, you receive a monthly invoice.

If you're upgrading to reactivate a deactivated account, your account might take a few days to be fully available. If your account continues to be in a pending state, see [Why can't I upgrade my account?](https://cloud.ibm.com/docs/account?topic=account-ts_upgrade_cc) for help.
For information about upgrading from a Lite to an Advanced v1 plan, see [Upgrading your service](https://cloud.ibm.com/docs/discovery?topic=discovery-upgrading-your-planservice) in the v1 documentation.

Even though you can use the Plus plan for the first 30 days at no charge, you must have a paid account to create a Plus plan. For more information about creating a paid account, see [Upgrading your account](https://cloud.ibm.com/docs/account?topic=account-upgrading-account).



1. How you upgrade depends on your plan.



* If you decide you want to keep the Plus plan after using the 30-day free trial, no action is required.

After 30 days of using the Plus plan at no cost, you are charged for it.
* If you decide you do not want to continue using the Plus plan, delete the Plus plan service instance before the 30-day trial period ends. You can delete the service instance from the [IBM Cloud Resource list](https://cloud.ibm.com/resources).

The number of days that are left in your trial is displayed in the page header.
* To upgrade a Plus plan to an Enterprise plan, complete the following steps:



* Open the service page for your Plus plan service instance from the [IBM Cloud Resource list](https://cloud.ibm.com/resources).
* Click Upgrade.
* Choose the Enterprise plan, and then click Save.
* Give the upgrade process time to finish.

The time it takes to convert the plan varies depending on the amount of data in your existing Plus plan service instance. It takes at least 20 minutes and, for instances with large amounts of data, can take more than a day to complete. The IBM Cloud page does not show progress information and doesn't indicate when the plan upgrade process is finished. To check whether the new plan is in effect, you must refresh the service instance overview page, and then check for the new plan name to be displayed in the Plan tile.

During the plan upgrade process, you can continue to submit search queries in your existing projects. However, avoid the following actions:



* Adding new projects or collections
Upgrading your pricing plan 

To upgrade the level of your service, see the [IBM Cloud catalog Knowledge Studio page](https://cloud.ibm.com/catalog/services/knowledge-studio).

If you upgrade from a Knowledge Studio Lite plan to a Standard plan, Knowledge Studio uses in-place migration. You don't need to do any manual migration.

At this time, downgrading your plan on IBM Cloud is not supported. You can, however, manage users, storage, billing, and usage.



*  For more information about deactivating user accounts in Knowledge Studio, see [Assembling a team](https://cloud.ibm.com/docs/watson-knowledge-studio?topic=watson-knowledge-studio-teamteam-deact).
*  For more information about managing users and access in IBM Cloud, see the [Managing identity and access](https://cloud.ibm.com/docs/iam) documentation.
*  For more information about setting storage limits, see [Storage space issues](https://cloud.ibm.com/docs/watson-knowledge-studio?topic=watson-knowledge-studio-troubleshootingstorage).
*  For more information about managing billing and usage, see the [Managing billing and usage](https://cloud.ibm.com/docs/billing-usage) documentation.
This action might lead to unintended consequences, such as reverting changes or deleting and then re-creating resources.

For more information about resource drift, see [Manage Resource Drift](https://developer.hashicorp.com/terraform/tutorials/state/resource-drift).
* My Continuous Delivery service states that Lite plan services are deleted after 30 days of inactivity. What does inactivity mean?

An instance of the Continuous Delivery service is considered active when one or more of the toolchains within the same resource group is active. A toolchain is considered active if users interact with it by way of the user interface, delivery pipeline jobs are triggered, or repositories that are managed by Git Repos and Issue Tracking are accessed. To be considered inactive, all of these conditions must be absent for all of the toolchains that are associated with the Continuous Delivery service, for 30 days.
* I tried to deploy an app to IBM Cloud, why am I getting an error?

When trying to deploy an app to IBM Cloud, if you get the following error message, the amount of memory that is remaining in your organization is less than the amount of memory that is required by the app that you want to deploy.

FAILED Server error, status code: 400, error code: 100005, message: You have exceeded your organization's memory limit.

You can either increase the memory quota of your account or reduce the memory that your apps use. The maximum memory quota for a trial account is 2 GB. To increase the memory quota of your account, convert your trial account to a pay account. For information about how to convert your trial account to a pay account, see [How do I upgrade or change my account?](https://cloud.ibm.com/docs/account?topic=account-accountfaqschangeacct). To reduce the memory that your apps use, use either the IBM Cloud console or the cf command line interface.

If you use the IBM Cloud console, complete the following steps:



1. In the Apps Dashboard, select your app. The app details page opens.
2.
Take these actions because log data is not retained when you use the Lite service plan and is lost when you close the window.

When you use a Log Analysis paid tier, you do not need to leave your logging window open. Log data is preserved for a configurable amount of time, depending on your plan. You can adjust log filters and apply searches for past log entries.

When you view log data for Code Engine applications, runs of your job, or runs of your build, delays can occur before the data is available in Log Analysis. For example, it might take around 5 minutes for your log data to show in Log Analysis, especially if you are using the Lite service plan.

When you use logging with the CLI, you do not need to configure Log Analysis platform logs, as the Code Engine CLI logging fetches its data differently.



 Can I apply filters on Log Analysis data? 

Yes! When you Launch logging in the Code Engine console for a specific component, Code Engine automatically sets log filters in Log Analysis that are scoped to the context of your application, job, or build. However, you can modify and scope the preset filter to display log data at a specific level or a more granular level to a specific application revision, job run, or build run from the IBM Log Analysis page, based on your needs.



* If _platform is set to 'Code Engine', then only Code Engine logs are displayed.
* If label.Project:'<project_name>' is set, then only logs from a specific project are displayed.
* If app:'<your_component_name>' is set, then only logs from the specified component (application, job, or build) are displayed. If your Code Engine components share the same name, the filter includes logs from these components. For example,



* The filter _platform:'Code Engine' app:myapp scopes the logs to the myapp application level.
* The filter _platform:'Code Engine' app:myapp-00002 scopes the logs to the myapp-0002 application revision level.
* The filter _platform:'Code Engine' app:myjob scopes the logs to the specific myjob job level.
In the Account Upgrade section, click Add credit card to upgrade to a Pay-As-You-Go account, or click Upgrade for a Subscription account.

See [Upgrading your account](https://cloud.ibm.com/docs/account?topic=account-upgrading-account) for more information.





 If I upgrade my Lite account, can I continue to use my existing instances? 

Yes, when you upgrade to a Pay-As-You-Go or Subscription account, you can continue to use the instances that you created with your Lite account. However, if you want to use the capabilities that are not available in a service's Lite plan, you must [upgrade the plan](https://cloud.ibm.com/docs/billing-usage?topic=billing-usage-changing) for the specific service. After you change a service plan, it might be necessary to restage your application.





 Can I convert my account? 

Yes, the following options are available depending on your account type:



* If you have a feature code from an online course or educational event, you can use it to convert your Lite account to a trial account. Go to the [Account settings](https://cloud.ibm.com/account/settings) page in the console to apply the code to your account.
* To convert your Pay-As-You-Go account to a Subscription account, contact [IBM Cloud Sales](https://cloud.ibm.com/catalog?contactmodule).







 Can I convert my Pay-As-You-Go account to a trial account? 

If you upgrade your trial account to a Pay-As-You-Go account by entering a credit card, it can't be converted back to a trial account.





 Can I add an educational feature code to an account after I have added a credit card? 

When you add a credit card to your trial account, your account is upgraded to a Pay-As-You-Go account. Educational feature codes can't be used in a Pay-As-You-Go account. In addition, a Pay-As-You-Go account can't be converted back to a trial account.
When your service bundle expires or you use all of the credit, you can continue to use any of the services, with usage charged at the Pay-As-You Go rate.





 Expiring subscriptions 

When your subscription is about to expire, you are notified by email 60, 30, 14, and 1 day before the expiration date of the last subscription on the account. After your subscription expires, your account is converted to a Pay-As-You-Go account, which means you pay only for billable services that you use with no contracts or commitments. In addition, the discounts that are associated with your subscription account won't apply to the Pay-As-You-Go account. Go to the [Subscriptions](https://cloud.ibm.com/billing/subscriptions) page to check whether any of your subscriptions are approaching their expiration date.

You can work with [IBM Cloud Sales](https://www.ibm.com/cloud?contactmodule) to renew your subscription account.







 Enterprise Savings Plan billing model 

IBM Cloud customers can sign up for the Enterprise Savings Plan billing model. With this billing model, you commit to spend a certain amount on IBM Cloud and you also receive discounts across the platform. You are billed monthly based on your usage and you continue to receive a discount even after you reach your committed amount. For more information about the billing model, see [Enterprise Savings Plan pricing model](https://cloud.ibm.com/docs/billing-usage?topic=billing-usage-committed-use).





 Lite account 

If you created a Lite account before 25 October 2021, your account doesn't expire and you can work in IBM Cloud for free by accessing services with select Lite plans, which are displayed with a Lite tag ![Lite tag](https://cloud.ibm.com/docs-content/v1/content/4d8c6eec891cff72b666dc24bd3211810c77fb42/icons/Lite.svg) in the catalog.