vania-janet/multiturn-rag-retrieval-data huggingface dataset:
Back up and recovery 

IBM Cloud provides a variety of scalable [backup and storage solutions](https://www.ibm.com/cloud/storage) to meet your backup requirements. However, IBM Cloud does not complete backups of customer devices. A user on your account must initiate all scheduled and one-time backups on your devices.

If two or more Bare Metal Servers exist on an account, data from one device can be backed up on another. No bandwidth limit is enforced for Private Network traffic, so data can be transferred between or backed up to any device that shares an account at any time. Several backup solutions are available for Bare Metal Servers, including the following solutions:



*  [IBM Cloud Backup](https://cloud.ibm.com/docs/Backup?topic=Backup-getting-startedgetting-started) is an enterprise backup solution that can automate backups across multiple servers. Data is stored to an enterprise SAN (storage area network).
*  [Veeam on IBM Cloud](https://www.ibm.com/cloud/veeam) delivers reliable backup and predicable disaster recovery for virtual and physical workloads.
*  [R1Soft CDP](https://cloud.ibm.com/docs/bare-metal?topic=bare-metal-ordering-r1soft) provides high-performance disk-to-disk server backup that features a central management and data repository. R1Soft CDP protects data at block level, and unique disk blocks on the server are stored only once across all recovery points, increasing storage efficiency.
Platform[Solution Tutorials](https://cloud.ibm.com/docs/solution-tutorials?topic=solution-tutorials-tutorials)Solution Tutorials PlatformSecurity[App ID](https://cloud.ibm.com/docs/appid)App ID Service[Cloud Pak for Security as a Service](https://cloud.ibm.com/docs/cloud-pak-security-saas?topic=cloud-pak-security-saas-getting-started-saas)Cloud Pak for Security as a Service Software[Hyper Protect Crypto Services](https://cloud.ibm.com/docs/hs-crypto)Hyper Protect Crypto Services Service[IBM Cloud Data Security Broker](https://cloud.ibm.com/docs/security-broker)IBM Cloud Data Security Broker Software Beta[Key Protect](https://cloud.ibm.com/docs/key-protect)Key Protect Service[Key Protect CLI](https://cloud.ibm.com/docs/key-protect-cli-plugin?topic=key-protect-cli-plugin-key-protect-cli-reference)Key Protect CLI Service[SSL Certificates](https://cloud.ibm.com/docs/ssl-certificates)SSL Certificates Service[Secrets Manager](https://cloud.ibm.com/docs/secrets-manager)Secrets Manager Service
Backup recommendations for storage

 Storage solution provider Guidance 

 IBM Cloud storage solution You can leverage the [capability provided by IBM Cloud Kubernetes service](https://cloud.ibm.com/docs/containers?topic=containers-utilitiesibmcloud-backup-restore) or [OpenShift](https://cloud.ibm.com/docs/openshift?topic=openshift-utilitiesibmcloud-backup-restore). 
 Portworx While a [snapshot capability](https://docs.portworx.com/portworx-install-with-kubernetes/cloud/ibm/prerequisites) is available for taking backups, in order to get a reliable backup, the nodes must be stopped. 



When you need to restore a backup, the backups would need to be restored on every component across your network.

If you are using CA replica sets and your PostgreSQL database resides in IBM Cloud, backups are included in the service. See the topic on [Managing Backups](https://cloud.ibm.com/docs/databases-for-postgresql?topic=cloud-databases-dashboard-backups) for more information. Otherwise, you need to work with your third-party PostgreSQL database provider to manage the database backups according to your DR needs.



 Backup and recovery 

For information about backing up your components and how to recover corrupted components or networks, see [Backing up and restoring components and networks](https://cloud.ibm.com/docs/blockchain?topic=blockchain-backup-restore).
October 2022 

Support for high level encryption using IBM® Key Protect for IBM Cloud® (Bring Your Own Key - BYOK) and Hyper Protect Crypto Services (Keep Your Own Key - KYOK). For more information, see [Integrations](https://cloud.ibm.com/docs/app-configuration?topic=app-configuration-ac-integrations).





 September 2022 

Support for Private endpoints. For more information, see [Regions and endpoints](https://cloud.ibm.com/docs/app-configuration?topic=app-configuration-ac-regions-endpoints).





 August 2022 

Secret reference property to support Secrets Manager integration. For more information, see [Secret reference](https://cloud.ibm.com/docs/app-configuration?topic=app-configuration-ac-propertiesproperty-type-secret-reference).





 July 2022 

[JavaScript SDK](https://cloud.ibm.com/docs/app-configuration?topic=app-configuration-ac-javascript) available to integrate browser applications with App Configuration service.

[React SDK](https://cloud.ibm.com/docs/app-configuration?topic=app-configuration-ac-react) available to integrate React applications with App Configuration service.





 June 2022 

New snapshot feature with GitHub integration is available for Enterprise plan.

Release of version 0.3.0 of Admin SDK to support snapshots.

[Snapshots](https://cloud.ibm.com/docs/app-configuration?topic=app-configuration-ac-snapshots)





 April 2022 

Phased rollout support for feature flags is available for Lite and Enterprise plan.

Upgrade the server SDKs to version 0.3.0 or higher version for the phased rollout feature.





 January 2022 

IBM Cloud App Configuration is now available in Washington DC region.





 September 2021
About VMware and IBM Cloud 

IBM Cloud® provides the unique capability for you to provision dedicated Bare Metal Servers upon which you can deploy your own VMware based private cloud. For example, you can create a hybrid cloud where on-premises VMware based servers, tools, and processes can be extended into the public cloud.

vSphere workloads and catalogs can be provisioned onto VMware vSphere environments within IBM Cloud data centers without modification to VMware VMs or guests. The use of a common vSphere hypervisor and management or orchestration platform makes these deployments possible. vSphere implementations also enable the use of other components of the VMware vCloud Suite – vSphere, vRealize, vSAN, Site Recovery Manager (SRM), and NSX.

The core objective of VMware and IBM Cloud is to assist vSphere administrators to deploy VMware vSphere environments within an IBM Cloud infrastructure. VMware administrators can use bare metal instances and network, storage, and backup and recovery constructs in a self-service manner. These constructs can then be used to deploy fully functional vSphere implementations, which can be built to extend or replace on-premises vSphere implementations.

For more information about administering vSphere, see



*  [VMware Education ![External link icon](https://cloud.ibm.com/docs-content/v1/content/icons/launch-glyph.svg)](https://www.vmware.com/learning.html)
*  [VMware Knowledge Base ![External link icon](https://cloud.ibm.com/docs-content/v1/content/icons/launch-glyph.svg)](https://kb.vmware.com/)
*  [VMware vSphere documentation ![External link icon](https://cloud.ibm.com/docs-content/v1/content/icons/launch-glyph.svg)](https://docs.vmware.com/en/VMware-vSphere/index.html).
* DEVELOPMENT ENVIRONMENT: Kubernetes clusters for Dev, Test, and Production systems increase collaboration and data sharing among the retailer and its business partners



For the retailer to work with global business partners, the inventory APIs required changes to fit each region’s language and market preferences. IBM Cloud Kubernetes Service offers coverage in multiple regions, including North America, Europe, Asia, and Australia, so that the APIs reflected the needs of each country and ensured low latency for API calls.

Another requirement is that inventory data must be shareable with the business partners and customers of the company. With the inventory APIs, Developers can surface information in apps, such as mobile inventory apps or web e-commerce solutions. The Developers are also busy with building and maintaining the primary e-commerce site. In short, they need to focus on coding instead of managing the infrastructure.

Thus, they chose IBM Cloud Kubernetes Service because IBM simplifies infrastructure management.



* Managing Kubernetes master, IaaS, and operational components, such as Ingress and storage
* Monitoring health and recovery for worker nodes
* Providing global compute, so Developers own hardware infrastructure in regions where they need workloads and data to reside



Moreover logging and monitoring for the API microservices, especially how they pull personalized data out of back-end systems, easily integrates with IBM Cloud Kubernetes Service. Developers don’t waste time building complex logging systems, just to be able to troubleshoot live systems.

IBM® Event Streams for IBM Cloud® acts as the just-in-time events platform to bring in the rapidly changing information from the business partners’ inventory systems to IBM Cloud® Object Storage.

Compute, storage, and event management that run in public cloud with access to retail inventories across the globe, as needed

Technical solution:



* IBM Cloud Kubernetes Service
* IBM® Event Streams for IBM Cloud®
* IBM Cloud® Object Storage
* IBM Cloud® Continuous Delivery
* IBM Cloud Logging and Monitoring
* App ID





 Step 1: Containerize apps by using microservices 



* Structure apps into a set of cooperative microservices that run within IBM Cloud Kubernetes Service based on functional areas of the app and its dependencies.
* Adopt continuous integration and delivery (CI/CD) practices so that Developers version and release a microservice on its own schedule as needed. IBM Cloud® Continuous Delivery provides for workflow toolchains for CI/CD process along with image creation and vulnerability scanning of container images.
* Adopt the agile and iterative development practices from the IBM Garage Method to enable frequent releases of new functions, patches, and fixes without downtime.



Technical solution



* Red Hat OpenShift on IBM Cloud
* IBM Cloud Pak for Data
* IBM Cloudant
* IBM® Secure Gateway for IBM Cloud®
* App ID



For sensitive workloads, the clusters can be hosted in Red Hat OpenShift on IBM Cloud for Bare Metal. By using industry-standard containers technology, apps can initially be re-hosted on Red Hat OpenShift on IBM Cloud quickly without major architectural changes. This change provides the immediate benefit of scalability.

They can replicate and scale the apps by using defined rules and the automated Kubernetes orchestrator. Red Hat OpenShift on IBM Cloud provides scalable compute resources and the associated DevOps dashboards to create, scale, and tear down apps and services. By using Kubernetes's deployment and runtime objects, the provider can monitor and manage upgrades to apps reliably.

IBM® Secure Gateway for IBM Cloud® is used to create a secure pipeline to on-premises databases and documents for apps that are re-hosted to run in Red Hat OpenShift on IBM Cloud.

IBM Cloudant is a modern NoSQL database suitable a range of data-driven use cases from key-value to complex document-oriented data storage and query. To minimize queries to the back-office RDBMS, IBM Cloudant is used to cache the user's session data across apps. These choices improve the front-end app usability and performance across the apps on Red Hat OpenShift on IBM Cloud.

Moving compute workloads into the IBM Cloud isn't enough though. The provider needs to go through a methods transformation as well. By adopting the practices of the IBM Garage Method, the provider can implement an agile and iterative delivery process that supports modern DevOps practices like CI/CD.
Thus, they chose IBM Cloud Kubernetes Service because IBM simplifies infrastructure management.



* Managing Kubernetes master, IaaS, and operational components, such as Ingress and storage
* Monitoring health and recovery for worker nodes
* Providing global compute, so Developers don’t have to stand up infrastructure in worldwide regions where they need workloads and data to be located



Moving compute workloads into the IBM Cloud isn't enough though. The government needs to go through a method transformation as well. By adopting the practices of the IBM Garage Method, the provider can implement an agile and iterative delivery process that supports modern DevOps practices like Continuous Integration and Delivery (CI/CD).

Much of the CI/CD process itself is automated with IBM Cloud® Continuous Delivery in the cloud. The provider can define workflow toolchains to prepare container images, check for vulnerabilities, and deploy them to the Kubernetes cluster.

Compute, storage, and API tools run in the public cloud with secure access to and from on-premises data sources.

Technical solution:



* IBM Cloud Kubernetes Service
* IBM Cloud Object Storage and IBM Cloudant
* IBM® API Connect
* IBM Secure Gateway
* IBM Cloud® Continuous Delivery





 Step 1: Store data in the cloud 



* IBM Cloud Object Storage provides historical data storage, accessible to all on the public cloud.
* Use IBM Cloudant with developer-provided keys to cache data in the cloud.
* Use IBM Secure Gateway to maintain secure connections to existing on-premises databases.







 Step 2: Provide access to data with APIs 



* Use IBM® API Connect for the API economy platform. APIs allow the public and private sectors to combine data into their apps.
* Create clusters for public-private apps, which are driven by the APIs.
* Structure apps into a set of cooperative microservices that run within IBM Cloud Kubernetes Service, which is based on functional areas of apps and their dependencies.
* Deploy the apps to containers that run in IBM Cloud Kubernetes Service. Built-in HA tools in IBM Cloud Kubernetes Service balance the workloads, including self-healing and load balancing.
Contacting IBM Support 

If you need help with IBM Cloud® for VMware Solutions, create a case from the IBM Cloud Support Center to get assistance.



  Procedure to create a case for VMware Solutions 



1.  Go to the [IBM Cloud Support Center](https://cloud.ibm.com/unifiedsupport/supportcenter).
2.  Log in with your IBMid account.
3.  Select All Products and type VMware Solutions where prompted for the product name, then click VMware Solutions.
4.  Review the various solutions offered. If you do not see an answer to your problem, click Create a case.
5.  On the New support case page, provide the following information:



1.  Enter a subject for your issue.
2.  Describe your issue in detail, such as the error messages, steps to re-create, and the URL that you are accessing.
3.  Under Add attachments, upload screen captures of the issue.
4.  If you want to be notified of updates on the issue, select the Email me updates about this case checkbox.



6.  Click Submit.
Their business model is to provide payment tools to business partners, so they can help these financial institutions and other organizations deliver security-rich digital payment experiences.

They need a solution that helps the Developers and their business partners:



* FRONT-END TO PAYMENT TOOLS: fee systems, payment tracking including cross-border, regulatory compliance, biometrics, remittance, and more
* REGULATION-SPECIFIC FEATURES: each country has unique regulations so that the overall toolset might look similar but show country-specific benefits
* DEVELOPER-FRIENDLY TOOLS that accelerate roll-out of features and bug fixes
* FRAUD DETECTION AS A SERVICE (FDaaS) uses Watson AI to keep one step ahead of frequent and growing fraudulent actions



Compute, DevOps tools, and AI that run in public cloud with access to back-end payment systems. Implement a CI/CD process to dramatically shorten delivery cycles.

Technical solution:



* Red Hat OpenShift on IBM Cloud
* IBM Cloud Pak for Applications
* IBM Cloud® Continuous Delivery
* IBM Cloud Logging and Monitoring
* IBM Watson for Financial Services
* IBM Cloud App ID



They started by containerizing the payment tool VMs and putting them in the cloud. In a flash, their hardware headaches went away. They were able to easily design Kubernetes clusters to fit their CPU, RAM, storage, and security needs. And when their payment tools need to change, they can add or shrink compute without expensive and slow hardware purchases.

With Red Hat OpenShift on IBM Cloud horizontal scaling, their apps scale with the growing number of partners, resulting in faster growth. Red Hat OpenShift on IBM Cloud provides elastic compute resources around the world that are secure for full usage of modern compute resources.

Accelerated development is a key win for the Exec. With the use of modern containers, Developers can experiment easily in the languages of their choice, pushing changes to Development and Test systems, scaled out on separate clusters. Those pushes were automated with open toolchains and IBM Cloud® Continuous Delivery. No longer were updates to the tools languishing in slow, error-prone build processes. They can deliver incremental updates to their tools, daily or even more frequently.
Developers are also freed up from infrastructure management tasks because IBM takes care of Kubernetes and infrastructure upgrades, security, and more.

Compute, storage, and apps run in public cloud with secure access to research data across the globe, as warranted. Compute in clusters is tamper-proof and isolated to bare metal.

Technical solution:



* IBM Cloud Kubernetes Service
* IBM Cloud® Functions
* IBM Cloudant
* IBM® Secure Gateway for IBM Cloud®





 Step 1: Containerize apps by using microservices 



* Create a Node.js app or deploy an example.
* Structure apps into a set of cooperative microservices within IBM Cloud Kubernetes Service based on functional areas of the app and its dependencies.
* Deploy research apps to containers in IBM Cloud Kubernetes Service.
* Provide standardized DevOps dashboards through Kubernetes.
* Enable scaling compute resources for batch and other research workloads that run infrequently.
* Use IBM® Secure Gateway for IBM Cloud® to maintain secure connections to existing on-premises databases.







 Step 2: Use secure and performance driven compute 



* ML apps that require higher-performing compute are hosted on IBM Cloud Kubernetes Service on Bare Metal. This ML cluster is centralized, so each regional cluster doesn't have the expense of bare metal workers; Kubernetes deployments are easier too.
* Vulnerability Advisor provides image, policy, container, and packaging scanning vulnerability scanning.







 Step 3: Ensure global availability 



* After Developers build and test the apps in their Development and Test clusters, they use the IBM CI/CD toolchains to deploy apps into clusters across the globe.
* Built-in HA tools in IBM Cloud Kubernetes Service balance the workload within each geographic region, including self-healing and load balancing.
* With the toolchains and Helm deployment tools, the apps are also deployed to clusters across the globe, so workloads and data meet regional regulations.







 Step 4: Data sharing 



* IBM Cloudant is a modern NoSQL database suitable a range of data-driven use cases from key-value to complex document-oriented data storage and query.
IBM Cloud Kubernetes Service 

IBM® Cloud Foundry is deprecated and no longer supported as of 1 June 2023. For more information, see the [deprecation details](https://cloud.ibm.com/docs/cloud-foundry-public?topic=cloud-foundry-public-deprecationdep_details).

IBM Cloud Kubernetes Service is a managed container services offering leveraging Kubernetes as the container orchestration solution, that delivers powerful management tools, an intuitive user experience, and built-in security and isolation to enable rapid delivery of applications, all while leveraging Cloud Services and cognitive capabilities from Watson.

IBM Cloud Kubernetes Service provides native Kubernetes capabilities such as intelligent scheduling, self-healing, horizontal scaling, service discovery and load balancing, automated rollouts and rollbacks, and secret and configuration management. IBM also adds capabilities to the Kubernetes Service, including the following:



* Simplified cluster management with HA masters and multi-zone clusters
* Container security and isolation choices
* The ability to design your own cluster
* The option to leverage other IBM Cloud services, such as Watson for your cognitive applications
* Completely native Kubernetes CLI and API
* Integrated operational tools or support to bring your own tools to ensure operational consistency with other deployments





 Learning resources 

The following resources are available to help you learn more about the IBM Kubernetes Service:



* [IBM information page](https://www.ibm.com/cloud/kubernetes-service)
* [Overview](https://cloud.ibm.com/docs/containers?topic=containers-iks-overview)
* [IBM Cloud service creation](https://cloud.ibm.com/kubernetes/landing)
* [Documentation](https://cloud.ibm.com/docs/containers)



* [Benefits and service offerings](https://cloud.ibm.com/docs/containers?topic=containers-cs_ov)
* [Learning path for administrators](https://cloud.ibm.com/docs/containers?topic=containers-learning-path-admin)
[IBM Cloud compliance programs](https://www.ibm.com/cloud/compliance) provide compliance and trust certifications, which reaffirm IBM's commitment to protection of customer data and applications. These compliance programs are for regulations, standards, and frameworks across Global, Government, Industry, and Regional.

More supplementary information to the IBM Cloud compliance programs is available on [IBM Cloud service offering descriptions and terms](https://www-03.ibm.com/software/sla/sladb.nsf/sla/bm?OpenDocument) which contain links to individual Data Processing and Protection data sheets for IBM Cloud offerings.

Each IBM Cloud® for SAP offering uses different infrastructure configurations and approaches to providing the service and will therefore be certified independent of each other. These certifications can be checked on the previous links or clarified by contacting IBM Cloud or your IBM representative. Following is a small extract from the full list of recognized compliance, certifications, attestations, or reports available across the various IBM Cloud® for SAP offerings:



* ISO 27001
* ISO 27017
* ISO 27018
* EU-US Privacy Shield Policy
* GDPR Ready
* Germany Federal Office for Information Security (BSI) C5
* HIPAA for Healthcare USA
* ITAR Compliant
* PCI-DSS for Payment Card Industry USA
* Singapore Multi-Tier Cloud Security Standard (MTCS)
* SOC1 Type 2
* SOC2 Type 2
* SOC3
* ...more