vania-janet/multiturn-rag-retrieval-data huggingface dataset:
* [Satellite reference architecture](https://cloud.ibm.com/docs/framework-financial-services?topic=framework-financial-services-shared-account-organizationscaling-deployments-satellite)



* [Managing scalability with an enterprise](https://cloud.ibm.com/docs/framework-financial-services?topic=framework-financial-services-shared-account-organizationenterprises)



* [Rationale for using an enterprise](https://cloud.ibm.com/docs/framework-financial-services?topic=framework-financial-services-shared-account-organizationenterprises-rationale)
* [Organizing your enterprise](https://cloud.ibm.com/docs/framework-financial-services?topic=framework-financial-services-shared-account-organizationenterprises-organization)



* [Related controls in IBM Cloud Framework for Financial Services](https://cloud.ibm.com/docs/framework-financial-services?topic=framework-financial-services-shared-account-organizationrelated-controls)
* [Next steps](https://cloud.ibm.com/docs/framework-financial-services?topic=framework-financial-services-shared-account-organizationnext-steps)



[Access management in IBM Cloud](https://cloud.ibm.com/docs/framework-financial-services?topic=framework-financial-services-shared-account-access-managementshared-account-access-management)



* [Managing access with access groups](https://cloud.ibm.com/docs/framework-financial-services?topic=framework-financial-services-shared-account-access-managementaccess-groups)



* [Example access group structure](https://cloud.ibm.com/docs/framework-financial-services?topic=framework-financial-services-shared-account-access-managementexample-structure)



* [Invite users to your account](https://cloud.ibm.com/docs/framework-financial-services?topic=framework-financial-services-shared-account-access-managementinvite-users)
Go to [IBM Cloud Support](https://cloud.ibm.com/unifiedsupport/supportcenter).





 BXNUI2046E 

Message: The service categories could not be read.

Go to [IBM Cloud Support](https://cloud.ibm.com/unifiedsupport/supportcenter).





 BXNUI2047E 

Message: The "{0}" service exists.

Go to [IBM Cloud Support](https://cloud.ibm.com/unifiedsupport/supportcenter).





 BXNUI2048E 

Message: The action failed because the service label and provider cannot be updated.

Go to [IBM Cloud Support](https://cloud.ibm.com/unifiedsupport/supportcenter).





 BXNUI2049E 

Message: Instances of the "{0}" service already exist.

Delete the instances, and then try again.





 BXNUI2050E 

Message: The "{0}" organization doesn't exist.

Make sure that the organization is specified correctly. If you see this message again, go to the [IBM Cloud status page](https://cloud.ibm.com/status?selected=status) to check whether a service or component has an issue. If the problem continues, go to [IBM Cloud Support](https://cloud.ibm.com/unifiedsupport/supportcenter).





 BXNUI2051E 

Message: While the service was being created, an icon could not be created.

Go to [IBM Cloud Support](https://cloud.ibm.com/unifiedsupport/supportcenter).





 BXNUI2052E 

Message: The login attempt failed.

Go to [IBM Cloud Support](https://cloud.ibm.com/unifiedsupport/supportcenter).





 BXNUI2053E 

Message: The login attempt failed because the access token request could not be encoded.

Go to [IBM Cloud Support](https://cloud.ibm.com/unifiedsupport/supportcenter).
Getting help and support for image and data migration 

If you have problems or questions when running the scripts to migrate data or images to IBM Cloud VPC, you can create a [GitHub issue](https://github.com/IBM-Cloud/vpc-migration-tools) or send an email to [wes-migration-support@wwpdl.vnet.ibm.com](mailto:wes-migration-support@wwpdl.vnet.ibm.com). Keep in mind that since the scripts are available on an open source tool, an SLA won’t be assigned to your GitHub issue or email.

If you have problems or questions when using IBM Cloud infrastructure, you can get help by searching for information or by asking questions through one of the forums. You can also create a case in the [IBM Cloud console](https://cloud.ibm.com/unifiedsupport/supportcenter).

See [Getting help](https://cloud.ibm.com/docs/get-support?topic=get-support-using-avatarusing-avatar) for more details about using the forums.

For information about opening an IBM support ticket, see [Contacting support](https://cloud.ibm.com/docs/get-support?topic=get-support-using-avatar).
<br><br> * Learn about IAM policies<br><br><br> A policy consists of a subject, target, and a role. A policy grants a subject one or multiple roles to a set of resources so that specific actions can be taken. The role defines the level of access that is granted. For more information, see [What are IAM policies and who can assign them?](https://cloud.ibm.com/docs/account?topic=account-iamusermanpol) 







 Get support and other resources 

If you experience problems with IBM Cloud, you have several options to get help determining the cause of the problem and finding a solution. If you’re logged into your account, you can go directly to the Support center to review product topics and featured FAQs, open or manage a support case, or search community content. Use this checklist to identify support options that are available, including training and tutorials.



Table 8. Getting started tasks for get support and other resources

 Task Description 

 <br><br> * What's new in IBM Cloud<br><br><br> Stay up to date with the new features that are available on the IBM Cloud platform so that you get the most out of your IBM Cloud experience. Check out the [what's new](https://cloud.ibm.com/docs/overview?topic=overview-whatsnew) documentation for the platform and the [announcements blog](https://www.ibm.com/cloud/blog/announcements). 
 <br><br> * Viewing cloud status<br><br><br> The IBM Cloud Status page is the central place to find details about all incidents, planned maintenance, announcements, release notes, and security bulletins about key events that affect the IBM Cloud platform and services. Learn more about [viewing cloud status](https://cloud.ibm.com/docs/get-support?topic=get-support-viewing-cloud-status). 
 <br><br> * Review available support plans<br><br><br> You can choose a Basic, Advanced, or Premium support plan to customize your IBM Cloud support experience for your business needs.
Help and support 

Here you'll find answers to common questions about using IBM® Db2® Warehouse on Cloud.



  Db2 Warehouse on Cloud service is not available 

The Db2 Warehouse on Cloud service in IBM Cloud might not be available.

  What’s happening 

An attempt to create a data warehouse fails with a 500 error, or an SDP load reports an SQL error.

  Why it’s happening 

The Db2 Warehouse on Cloud service in IBM Cloud is undergoing a scheduled maintenance procedure or a known outage occurred.

  How to fix it 

You can determine the status of the Db2 Warehouse on Cloud service in IBM Cloud by checking the [IBM Cloud: Status](https://cloud.ibm.com/status?selected=status) page.





  Getting help and support for Db2 Warehouse on Cloud 

If you have problems or questions when using Db2 Warehouse on Cloud, you can get help by searching for information or by asking questions through a forum. You can also open a support ticket.

When using the forums to ask a question, tag your question so that it is seen by the IBM Cloud® development teams.



*  If you have technical questions about developing or deploying an app with Db2 Warehouse on Cloud, post your question on [Stack Overflow](http://stackoverflow.com/search?q=dashdb+bluemix) and tag your question with "bluemix" and "db2".
*  For questions about the service and getting started instructions, use the [IBM developerWorks® dW Answers](https://developer.ibm.com/answers/topics/dashdb/?smartspace=bluemix) forum. Include the "bluemix" and "db2" tags.



See [Getting help](https://cloud.ibm.com/docs/get-support?topic=get-support-getting-customer-support) for more details about using the forums.

For information about opening an IBM support ticket, or about support levels and ticket severities, see: [Working with support cases](https://cloud.ibm.com/docs/get-support?topic=get-support-open-caseopen-case).
[Account access](https://cloud.ibm.com/docs-content/v1/content/d4595e5202a9a27767cf034e81b038cdf772e0d5/secure-enterprise/images/account-access.svg)

Figure 2. Diagram for account access



 Required policies for specific jobs 

Depending on the job that needs to be done, a combination of access policies might be required for a user who is not the owner of the enterprise. The following examples provide the set of access policies that you must assign a user in the enterprise to be able to complete particular tasks.

If you are an owner of an account that is not part of an enterprise, but you want another user in your account to be able to convert your account to an enterprise, you can assign that user the Administrator role on the Billing account management service.



 Viewing usage and managing billing in the enterprise 

For a user to [view usage reports](https://cloud.ibm.com/docs/billing-usage?topic=billing-usage-enterprise-usage) for all accounts in the enterprise, make payments, and view invoices, you must assign all of the following access policies:



* Usage reports viewer role for the Enterprise account management service in the enterprise account
* Administrator role for the Billing account management service in the enterprise account







 Importing an existing account to the enterprise 

For a user to [import an existing IBM Cloud account to the enterprise](https://cloud.ibm.com/docs/secure-enterprise?topic=secure-enterprise-enterprise-add&interface=uiadd-accounts), you must assign all of the following access policies:



* Administrator role on the Billing account management service in the account that is to be imported
* Administrator or Editor role on the Enterprise account management service for the account group or enterprise account
* Administrator role on the Billing account management service for the enterprise account







 Moving an account 

For a user to [move an account within an enterprise](https://cloud.ibm.com/docs/secure-enterprise?topic=secure-enterprise-enterprise-organizemove-accounts), you must assign the following access policies:
Why can't I see the enterprise subscriptions? 

  What’s happening 

When you go to view the Subscriptions page in the IBM Cloud® console from a child account, the following message is displayed:

> Looks like you don't have permission to view subscription data for this account. Contact your account owner or administrator to request access.

The following message is displayed in the Billing section on your enterprise dashboard:

> Looks like you don't have permission to view this information. Learn more about IAM access.

  Why it’s happening 

Access to billing and payment information for future billing periods is restricted to users in the enterprise account. Users in a child account can't access billing and payment information, such as subscriptions, even if they previously had access in the account.

  How to fix it 

To view or manage billing, you need to be invited to the enterprise account and given access to the Billing service in that account. Contact the account owner to request access.
These libraries are forked and modified versions of the AWS S3 SDKs that support [IAM token-based authentication](https://cloud.ibm.com/docs/cloud-object-storage/iam?topic=cloud-object-storage-iam-overview), as well as support for [Key Protect](https://cloud.ibm.com/docs/cloud-object-storage/basics?topic=cloud-object-storage-encryption).





 Building applications on IBM Cloud 

IBM Cloud® provides flexibility to developers in choosing the right architectural and deployment options for a given application. Run your code on [bare metal](https://cloud.ibm.com/catalog/infrastructure/bare-metal), in [virtual machines](https://cloud.ibm.com/catalog/infrastructure/virtual-server-group), by using a [serverless framework](https://cloud.ibm.com/openwhisk), in [containers](https://cloud.ibm.com/kubernetes/catalog/cluster), or by using [Cloud Foundry](https://cloud.ibm.com/catalog/starters/sdk-for-nodejs).

The [Cloud Native Computing Foundation](https://www.cncf.io) fostered [Kubernetes](https://kubernetes.io) container orchestration framework, which forms the foundation for the IBM Cloud® Kubernetes Service. Developers who want to use Object Storage for persistent storage in their Kubernetes applications can learn more at the following links:



* [Choosing a storage solution](https://cloud.ibm.com/docs/containers?topic=containers-storage_planningchoose_storage_solution)
* [Comparison table for persistent storage options](https://cloud.ibm.com/docs/containers?topic=containers-storage-plan)
* [Main COS page](https://cloud.ibm.com/docs/containers?topic=containers-object_storage)
* [Installing COS](https://cloud.ibm.com/docs/containers?topic=containers-object_storageinstall_cos)
Feature Stand-alone account management Enterprise account management 

 Multitiered hierarchy of accounts ![Checkmark icon](https://cloud.ibm.com/docs-content/v1/content/6f3c07c34058f637b1c86044ca4f9b24214330a7/activity-tracker/images/checkmark-icon.svg) 
 Billing and payments managed from 1 account ![Checkmark icon](https://cloud.ibm.com/docs-content/v1/content/6f3c07c34058f637b1c86044ca4f9b24214330a7/activity-tracker/images/checkmark-icon.svg) ![Checkmark icon](https://cloud.ibm.com/docs-content/v1/content/6f3c07c34058f637b1c86044ca4f9b24214330a7/activity-tracker/images/checkmark-icon.svg) 
 Isolation of users and access management per account ![Checkmark icon](https://cloud.ibm.com/docs-content/v1/content/6f3c07c34058f637b1c86044ca4f9b24214330a7/activity-tracker/images/checkmark-icon.svg) ![Checkmark icon](https://cloud.ibm.com/docs-content/v1/content/6f3c07c34058f637b1c86044ca4f9b24214330a7/activity-tracker/images/checkmark-icon.svg) 
 Isolation of resources and services per account ![Checkmark icon](https://cloud.ibm.com/docs-content/v1/content/6f3c07c34058f637b1c86044ca4f9b24214330a7/activity-tracker/images/checkmark-icon.svg) !
This fee covers support from the IBM Cloud for VMware Solutions Support and Level 2 Support teams for any issues that pertain to automation in the platform and VMware products that are included in the solution.





 Technical specifications for vCenter Server multizone instances 

This information is provided as reference for existing vCenter Server multizone instances. New deployments of vCenter Server multizone instances are not supported.

The vCenter Server multizone architecture is an end-to-end reference architecture that provides automated failover for customer workloads. It uses an IBM Cloud

multizone regionwith an IBM-managed service that covers the following components:



* Compute architecture (VMware vSphere®)
* Network architecture (NSX-T™)
* Storage architecture (VMware vSAN or NFS)
* Integration with IBM Services Platform with Watson to enable the consumption of services
* Tools for monitoring, troubleshooting, performance, and capacity management.



* VMware Aria Suite pattern (VMware Aria Operations, VMware Aria Operations™ for Logs, and VMware Aria Operations™ for Networks)
* Active Directory pattern
* Integration with IBM Netcool and IBM Bluecare for auto-ticketing, alerting, and event enrichment
* Resiliency patterns (backup and recovery)





vCenter Server multizone instances are available in the following regions:



* America - Washington DC, Dallas, Sao Paulo, and Toronto
* Europe - London and Frankfurt
* Asia-Pacific - Sydney, Tokyo, and Osaka





 Base infrastructure architecture specifications 

The base infrastructure has the following specifications:



* Each site has its own dedicated gateway and management cluster.
* The resource cluster is a vSphere + vSAN stretched cluster.
* The witness site contains two VMware ESXi™ hosts that provide quorum for both vSAN and vCenter.
* Single vCenter Server and NSX Manager architecture.
* vCenter Server Appliance with embedded Platform Services Controller (PSC) that uses vCenter Server High Availability (HA) over an L3 network architecture.
* NSX Manager recovery is using a Hot Standby method that syncs up backup files.







 Tools and technology architecture specifications 

The tools and technology architecture has the following specifications:
For more information about enterprise billing, see [Billing options](https://cloud.ibm.com/docs/billing-usage?topic=billing-usage-enterprise&interface=uienterprise-billing-options).





 Can I change the domain for my enterprise account? 

Yes, domains can be updated. You can use the [Enterprise Management API](https://cloud.ibm.com/apidocs/enterprise-apis/enterpriseupdate-enterprise) to update your domain.





 Do individual child accounts receive separate invoices if they are in an enterprise account? 

You can view usage for individual child accounts, but they are not individually invoiced. For more information about enterprise usage, see [Viewing usage in an enterprise](https://cloud.ibm.com/docs/billing-usage?topic=billing-usage-enterprise-usage&interface=ui).

For more information about enterprise billing, see [Centrally managing billing and usage with enterprises](https://cloud.ibm.com/docs/billing-usage?topic=billing-usage-enterprise).





 What account type do I need to create an enterprise account? 

Only Subscription accounts can create an enterprise account.





 How many child accounts can I have in an enterprise account? 

You can have a maximum of 300 child accounts that can be distributed across a maximum of 300 account groups. An enterprise can contain up to five tiers of accounts and account groups. For more information, see [Enterprise hierarchy](https://cloud.ibm.com/docs/secure-enterprise?topic=secure-enterprise-what-is-enterprise&interface=uienterprise-hierarchy)





 Can I create common resources for all of my child accounts? 

Although you can create resources at the enterprise account level, this method is not a best practice. You can follow best practice by using resource groups and access groups to create and share resources.
Using Immutable Object Storage to protect buckets 

Immutable Object Storage preserves electronic records and maintains data integrity. Retention policies ensure that data is stored in a WORM (Write-Once-Read-Many), non-erasable and non-rewritable manner. This policy is enforced until the end of a retention period and the removal of any legal holds.

This feature is not currently supported in Object Storage for Satellite. [Learn more.](https://cloud.ibm.com/docs/cloud-object-storage?topic=cloud-object-storage-about-cos-satellite)

Policies are enforced until the end of a retention period, and can not be altered until the retention period has expired. While IBM Cloud Object Storage makes use of the S3 API for most operations, the APIs used for configuring retention policies is not the same as the S3 API, although some terminology may be shared. Read this documentation carefully to prevent any users in your organization from creating objects that can not be deleted, even by IBM Cloud administrators.

This feature can be used by any user that needs long-term data retention in their environment, including but not limited to organizations in the following industries:



* Financial
* Healthcare
* Media content archives
* Anyone looking to prevent privileged modification or deletion of objects or documents



Retention policies can also be used by organizations that deal with financial records management, such as broker-dealer transactions, and might need to store data in a non-rewritable and non-erasable format.

Immutable Object Storage is available in certain regions only, see [Integrated Services](https://cloud.ibm.com/docs/services/cloud-object-storage/basics?topic=cloud-object-storage-service-availabilityservice-availability) for details. It also requires a Standard pricing plan. See [pricing](https://www.ibm.com/cloud/object-storage) for details.

It isn't possible to use Aspera high-speed transfer with buckets with a retention policy.



 Terminology and usage 



 Retention period 

The duration of time an object must be stored in the IBM Cloud Object Storage bucket.





 Retention policy
It is more expensive in the end to mutate existing documents than to create new ones. IBM Cloudant always needs to keep the document tree structure around. This rule applies even if internal nodes in the tree are stripped of their payloads. If you find that you create long revision trees, your replication performance suffers. Moreover, if your update frequency is higher than, say, once or twice every few seconds, you’re more likely to produce update conflicts.

Prefer models that are immutable.

When you read the following sections, Deleting documents doesn't delete them and Be careful with updates, they provoke an obvious question. That is, does the data set grow unbounded if my model is immutable? If you accept that deletes don’t completely purge the deleted data and that updates are not updating in place in terms of data volume growth, not much difference exists. Managing data volume over time requires different techniques.

The only way to truly reclaim space is to delete databases, rather than documents. You can replicate only winning revisions to a new database and delete the old to get rid of lingering deletes and conflicts. Or perhaps you can build it into your model to regularly start new databases (say ‘annual data’) and archive off (or remove) outdated data, if your use case allows.





 Eventual consistency is a harsh taskmaster (also known as don’t read your writes) 

Eventual consistency is a great idea on paper, and a key contributor to IBM Cloudant’s ability to scale out in practice. However, it’s fair to say that the mindset required to develop against an eventually consistent data store does not feel natural to most people.

You often get stung when you write tests similar to the following ones:



1. Create a database.
2. Populate the database with some test data.
3. Query the database for some subset of this test data.
4. Verify that the data that you got back is the data that you expected to get back.



Nothing wrong with that test? That works on every other database that you ever used, correct?

Not on IBM Cloudant.

Or rather, it works 99 times out of 100.