vania-janet/multiturn-rag-retrieval-data huggingface dataset:
If the problem continues, go to [IBM Cloud Support](https://cloud.ibm.com/unifiedsupport/supportcenter).





 BXNUI0024E 

Message: The quick start for the '{0}' app wasn't retrieved because a problem occurred contacting Cloud Foundry.

Try again later. If you see this message again, go to the [IBM Cloud status page](https://cloud.ibm.com/status?selected=status) to check whether a service or component has an issue. If the problem continues, go to [IBM Cloud Support](https://cloud.ibm.com/unifiedsupport/supportcenter).





 BXNUI0025E 

Message: The quick start for the '{0}' service wasn't retrieved because a problem occurred contacting Cloud Foundry.

Try again later. If you see this message again, go to the [IBM Cloud status page](https://cloud.ibm.com/status?selected=status) to check whether a service or component has an issue. If the problem continues, go to [IBM Cloud Support](https://cloud.ibm.com/unifiedsupport/supportcenter).





 BXNUI0026E 

Message: The '{0}' space wasn't created because a problem occurred contacting Cloud Foundry.

Try again later. If you see this message again, go to the [IBM Cloud status page](https://cloud.ibm.com/status?selected=status) to check whether a service or component has an issue. If the problem continues, go to [IBM Cloud Support](https://cloud.ibm.com/unifiedsupport/supportcenter).





 BXNUI0027E 

Message: The '{0}' space wasn't deleted because a problem occurred contacting Cloud Foundry.

Try again later. If you see this message again, go to the [IBM Cloud status page](https://cloud.ibm.com/status?selected=status) to check whether a service or component has an issue.
Getting help and support for IBM Analytics Engine 

If you experience an issue or have questions when using IBM Analytics Engine, you can use the following resources before you open a support case.



* Review the [FAQs](https://test.cloud.ibm.com/docs/AnalyticsEngine?topic=AnalyticsEngine-faqs-serverless) in the product documentation.
* Review the [troubleshooting documentation](https://test.cloud.ibm.com/docs/AnalyticsEngine?topic=AnalyticsEngine-troubleshooting-serverless) to troubleshoot and resolve common issues.
* Check the status of the IBM Cloud platform and resources by going to the [Status page](https://cloud.ibm.com/status).
* Review [Stack Overflow](https://stackoverflow.com/questions/tagged/ibm-cloud) to see whether other users experienced the same problem. When you ask a question, tag the question with ibm-cloud and service-Name, so that it's seen by the IBM Cloud development teams.



If you still can't resolve the problem, you can open a support case. For more information, see [Creating support cases](https://cloud.ibm.com/docs/get-support?topic=get-support-open-case). And, if you're looking to provide feedback, see [Submitting feedback](https://cloud.ibm.com/docs/overview?topic=overview-feedback).



 Providing support case details 

To ensure that the support team can start investigating your case to provide a timely resolution, you must include detailed information along with steps to re-create the issue, if applicable. Review the following types of information to include in your support case for issues with IBM Analytics Engine.



* The INSTANCE_ID for which the issue occured. For more information about retrieving the INSTANCE_ID, see [Retrieving details of a serverless instance](https://cloud.ibm.com/docs/AnalyticsEngine?topic=AnalyticsEngine-retrieve-instance-details)
* The APPLICATION_ID for which the issue occured.
Getting help and support 

If you have questions or problems when you use the IBM Cloud® Command Line Interface Developer Tools commands, you can chat with the development team on Slack or post questions to Stack Overflow. If you need to, you can open a support case from the Support Center.



  Chat with us on Slack 

Have a casual question or just want to talk about all things CLI? Come chat with the development team on [IBM Cloud Dev Tools Slack](https://ic-devops-slack-invite.us-south.devops.cloud.ibm.com/). After you request your invitation, sign in and join the ask-your-question channel.





  Community help 

Search [Stack Overflow](https://stackoverflow.com/search?q=ibm-cloud) or [IBM Support Forums](https://www.ibm.com/mysupport/s/forumshome) to see whether other users ran into the same problem. When you use these forums to ask a question, tag your question with ibm-cloud and cli so that it is seen by the IBM Cloud development teams.





  Contacting support 

First, check the status of the IBM Cloud platform and resources by going to the [Status page](https://cloud.ibm.com/status) to see whether there's a known incident.

If your problem isn't listed and you can't resolve the problem with help from the community, you can open a support case. For information about opening a support case or case severities and response times, see [Working with support cases](https://cloud.ibm.com/docs/get-support?topic=get-support-open-case) or [Escalating support cases](https://cloud.ibm.com/docs/get-support?topic=get-support-escalation).
Getting help and support 

Depending on the area where the issue is encountered, use the following channels for getting help with the solution:



*  If the issue is with automation code, create an issue on this [GitHub repository](https://github.com/IBM-Cloud/hpc-cluster-slurm).
*  If the issue is with IBM Cloud®infrastructure, you can create a cloud support case [here](https://cloud.ibm.com/unifiedsupport/supportcenter).
*  If the issue is with Slurm software, you can work with SchedMD corporation and get help [here](https://www.schedmd.com/services.php).
Storage: Feedback, questions, and support 

If you still experience issues with persistent storage in your cluster, review the following options to receive further support or ask questions.

For issues with IBM Cloud File, Block, or Object Storage, see [Getting help](https://cloud.ibm.com/docs/containers?topic=containers-get-help) to find information about how to contact the IBM team on Slack or open an IBM Cloud support case.

Contact Portworx support by using one of the following methods.



*  Sending an e-mail to support@purestorage.com.
*  Calling +1 (866) 244-7121 or +1 (650) 729-4088 in the United States or one of the [International numbers](https://support.purestorage.com/Pure_Storage_Technical_Services/Technical_Services_Information/Contact_Us).
*  Opening an issue in the [Portworx Service Portal](https://support.purestorage.com/Pure_Storage_Technical_Services/Technical_Services_Information/Contact_Us). If you don't have an account, see [Request access](https://purestorage.force.com/customers/CustomerAccessRequest).
Getting help and support 

If you run into an issue with the Terraform on IBM Cloud provider plug-in or want to ask questions about how to configure IBM Cloud resources, choose one of the following support channels:



  For instance 



*  GitHub: The Terraform on IBM Cloud provider plug-in is managed as an open-source project where you can submit [issues](https://github.com/IBM-Cloud/terraform-provider-ibm/issues) for the development team.
*  Slack: To chat about issues or provider configurations, you can reach out to the development team in the [IBM Cloud Schematics Slack](https://ibm-cloud-schematics.slack.com/). If you do not have access to this Slack, [request an invitation to this Slack](https://cloud.ibm.com/schematics/slack).
*  IBM Support: If you run into an issue with the Terraform on IBM Cloud provider plug-in by using IBM Cloud Schematics, you can also contact IBM Support by [Opening a support case](https://cloud.ibm.com/docs/get-support?topic=get-support-using-avatar). If you are working with a third-party product that uses Terraform to deploy images, support is provided by the third-party vendor.
*  StackOverflow: Post your question on [Stack Overflow](http://stackoverflow.com/search?q=ibm-cloud-infrastructure+terraform) and tag your question with ibm-cloud-infrastructure and terraform.



If you have general questions about Terraform on IBM Cloud or Ansible, you can use one of the following channels:



*  Reddit: Subscribe to the [Terraform on IBM Cloud channel on Reddit](https://www.reddit.com/r/Terraform/) and browse through this channel to read about user issues and how they resolved them.
*  Open source community: Get help from the open source community by searching for information on the internet or by asking questions in forums and on websites that support these tools.
If the problem continues, go to [IBM Cloud Support](https://cloud.ibm.com/unifiedsupport/supportcenter).





 BXNUI0030E 

Message: The '{0}' route wasn't mapped to the '{1}' app because a problem occurred contacting Cloud Foundry.

Try again later. If you see this message again, go to the [IBM Cloud status page](https://cloud.ibm.com/status?selected=status) to check whether a service or component has an issue. If the problem continues, go to [IBM Cloud Support](https://cloud.ibm.com/unifiedsupport/supportcenter).





 BXNUI0031E 

Message: The '{0}' route wasn't unmapped from the '{1}' app because a problem occurred contacting Cloud Foundry.

Try again later. If you see this message again, go to the [IBM Cloud status page](https://cloud.ibm.com/status?selected=status) to check whether a service or component has an issue. If the problem continues, go to [IBM Cloud Support](https://cloud.ibm.com/unifiedsupport/supportcenter).





 BXNUI0032E 

Message: Information for the '{0}' organization or space wasn't saved because a problem occurred contacting Cloud Foundry.

Try again later. If you see this message again, go to the [IBM Cloud status page](https://cloud.ibm.com/status?selected=status) to check whether a service or component has an issue. If the problem continues, go to [IBM Cloud Support](https://cloud.ibm.com/unifiedsupport/supportcenter).





 BXNUI0033E 

Message: The '{0}' service wasn't added to the '{1}' app because a problem occurred contacting Cloud Foundry.

Try again later. If you see this message again, go to the [IBM Cloud status page](https://cloud.ibm.com/status?selected=status) to check whether a service or component has an issue.
Getting help and support for DevSecOps Application Lifecycle Management 

If you experience an issue or have questions when you are deploying DevSecOps Application Lifecycle Management, you can use the following resources before you open a support case.



* Review the [troubleshooting documentation](https://cloud.ibm.com/docs/devsecops-alm?topic=devsecops-alm-devsecops-alm-issue-analysis) to troubleshoot and resolve common issues.
* ![IBM Cloud icon](https://cloud.ibm.com/docs-content/v1/content/880fa35b13cb9428675d718aa36ca2825b4c87c8/devsecops-alm/images/ibm-cloud-16.svg) Check the status of the IBM Cloud platform and resources by going to the [Status page](https://cloud.ibm.com/status).
* ![GitHub icon](https://cloud.ibm.com/docs-content/v1/content/880fa35b13cb9428675d718aa36ca2825b4c87c8/icons/logo-github-16.svg) Review the [GitHub issues](https://github.com/terraform-ibm-modules/terraform-ibm-powervs-sap/issues) to see whether other users experienced the same problem.



If you still can't resolve the problem, you can open a support case. For more information, see [Creating support cases](https://cloud.ibm.com/docs/get-support?topic=get-support-open-case). And, if you're looking to provide feedback, see [Submitting feedback](https://cloud.ibm.com/docs/overview?topic=overview-feedback).



 Providing support case details 

To ensure that the support team can start investigating your case to provide a timely resolution, you must include details from two logs from your failed deployment.



1. From your Schematics log, provide the architecture name, source URL, and version. a.
For more details on on using these forums, check the [Getting help page here](https://cloud.ibm.com/docs/get-support?topic=get-support-getting-customer-supportusing-avatar).

For information about opening an IBM support ticket, or about support levels and ticket severities, see [Contacting support](https://cloud.ibm.com/docs/get-support?topic=get-support-support-case-severitysupport-case-severity).

Please provide as much of the following information as possible when submitting a ticket:



* What OS is the client running on?
* What version of the client is being used (this can be found using the 'C' command on the client)?
* If this is a UI issue, paste or attach any associated browser console logs and screenshots
* Paste or attach any associated requesting application logs and timezone
* Paste or attach any associated Secure Gateway Client logs and timezone
* Provide the details of the destination being used (either a screenshot or fill out the fields below):



* Destination ID
* Protocol
* Destination-side Authentication
* Uploaded certificates (just names and which Box folder or link they were uploaded to)
The [SAP ONE Support Launchpad](https://launchpad.support.sap.com) provides access to task-driven support resources from SAP, available with live web chat or incidnt tickets, and the following features:



* Knowledge Base for SAP Notes
* Incidents for connection with SAP Product Support teams
* Software Downloads
* Systems, Installations and License Keys



[Full information on SAP Support](https://support.sap.com/en/my-support.html) provides additional details, including guidance on how to use the SAP ONE Support Launchpad.



 SAP ONE Support process for IBM Power 

If the issue is related to IBM Power and SAP, open a case by going to [support.sap.com](https://support.sap.com/en/index.html) and click Report an Incident.

All performance-related issues must be checked by [IBM Cloud Customer Support](https://cloud.ibm.com/docs/get-support) first to rule out any infrastructure-related issues before a case on the software stack is opened.

Provide details and run the following commands to attach the output to the case:



* For AIX:



* perfsap on [SAP Note 1170252](https://launchpad.support.sap.com//notes/1170252)



* For Linux:



* sapsysinfo on [SAP Note 618104](https://launchpad.support.sap.com//notes/618104)
* supportconfig on [SAP Note 1642802](https://launchpad.support.sap.com//notes/1642802)
* and for SAP HANA also use full-system-info-dump on [SAP Note 1732157](https://launchpad.support.sap.com//notes/1732157)











 Stack Overflow 

The Stack Overflow forum provides a wide variety of searchable answers for your IBM Cloud questions. If you don't find an existing answer, ask a new question. Go to [Stack Overflow](https://stackoverflow.com/questions/tagged/ibm-cloud).
If the problem continues, go to [IBM Cloud Support](https://cloud.ibm.com/unifiedsupport/supportcenter).





 BXNUI0036E 

Message: The service bindings for the '{0}' app or service weren't deleted because a problem occurred contacting Cloud Foundry.

Try again later. If you see this message again, go to the [IBM Cloud status page](https://cloud.ibm.com/status?selected=status) to check whether a service or component has an issue. If the problem continues, go to [IBM Cloud Support](https://cloud.ibm.com/unifiedsupport/supportcenter).





 BXNUI0037E 

Message: The service instances that were bound to the '{0}' app weren't deleted because a problem occurred contacting Cloud Foundry.

Try again later. If you see this message again, go to the [IBM Cloud status page](https://cloud.ibm.com/status?selected=status) to check whether a service or component has an issue. If the problem continues, go to [IBM Cloud Support](https://cloud.ibm.com/unifiedsupport/supportcenter).





 BXNUI0038E 

Message: The routes that are associated with the '{0}' app weren't deleted because a problem occurred contacting Cloud Foundry.

Try again later. If you see this message again, go to the [IBM Cloud status page](https://cloud.ibm.com/status?selected=status) to check whether a service or component has an issue. If the problem continues, go to [IBM Cloud Support](https://cloud.ibm.com/unifiedsupport/supportcenter).





 BXNUI0039E 

Message: The route associations for the '{0}' domain must be deleted.

On the app's Overview page, click Routes and domains drop-down, and select Edit routes.





 BXNUI0040E 

Message: Service bindings weren't retrieved because a problem occurred contacting Cloud Foundry.

Try again later.
If you see this message again, go to the [IBM Cloud status page](https://cloud.ibm.com/status?selected=status) to check whether a service or component has an issue. If the problem continues, go to [IBM Cloud Support](https://cloud.ibm.com/unifiedsupport/supportcenter).





 BXNUI0070E 

Message: The certificate for the '{0}' domain wasn't retrieved because a problem occurred contacting IBM DataPower Gateway.

Try again later. If you see this message again, go to the [IBM Cloud status page](https://cloud.ibm.com/status?selected=status) to check whether a service or component has an issue. If the problem continues, go to [IBM Cloud Support](https://cloud.ibm.com/unifiedsupport/supportcenter).





 BXNUI0071E 

Message: The certificate for the '{0}' domain wasn't deleted because a problem occurred contacting IBM DataPower Gateway.

Try again later. If you see this message again, go to the [IBM Cloud status page](https://cloud.ibm.com/status?selected=status) to check whether a service or component has an issue. If the problem continues, go to [IBM Cloud Support](https://cloud.ibm.com/unifiedsupport/supportcenter).





 BXNUI0072E 

Message: The certificate for the '{0}' domain wasn't replaced because a problem occurred contacting IBM DataPower Gateway.

Try again later. If you see this message again, go to the [IBM Cloud status page](https://cloud.ibm.com/status?selected=status) to check whether a service or component has an issue. If the problem continues, go to [IBM Cloud Support](https://cloud.ibm.com/unifiedsupport/supportcenter).





 BXNUI0073E 

Message: Information about the uploaded certificates might not be retrieved.

Try again later.
Getting help and support for Hardware Firewall (Shared) 

If you have problems or questions when using the Hardware Firewall (Shared), you can search for information or ask questions by using [Stack Overflow](https://stackoverflow.com/search?q=dl+ibm-cloud). Post your question, then tag it with "hardware-firewalls" and "ibm-cloud".

For more information about opening an IBM Support case, or about support levels and case severities, see [Contacting support](https://cloud.ibm.com/docs/get-support?topic=get-support-using-avatarusing-avatar).
Review the following types of information to include in your support case for issues with IBM Analytics Engine.



* The INSTANCE_ID for which the issue occured. For more information about retrieving the INSTANCE_ID, see [Retrieving details of a serverless instance](https://cloud.ibm.com/docs/AnalyticsEngine?topic=AnalyticsEngine-retrieve-instance-details)
* The APPLICATION_ID for which the issue occured. For more information about retrieving the APPLICATION_ID, see [Spark application REST API](https://cloud.ibm.com/docs/AnalyticsEngine?topic=AnalyticsEngine-spark-app-rest-apispark-submit-app).
* The REGION where the problem occured.
* A brief description about the problem.
Getting help 

If you have problems or questions when using Qiskit Runtime (Beta), you can go directly to the [IBM Cloud® Support page](https://www.ibm.com/cloud/support) to view cloud status or post questions on Stack Overflow. You can also open a support case for help with your quantum resources.



*  Review the [frequently asked questions](https://cloud.ibm.com/docs/quantum-computing?topic=quantum-computing-qiskit-runtime-faqs).
*  You can check the status of the IBM Cloud platform and resources by going to the [Status page](https://cloud.ibm.com/status).
*  You can review [Stack Overflow](https://stackoverflow.com/questions/tagged/ibm-cloud) to see whether other users ran into the same problem. When using the forum to ask a question, tag your question with "ibm-cloud" and "quantum" so that it is seen by the IBM Cloud development teams.



For help with Qiskit, access our Slack community: [Qiskit Slack](https://ibm.co/joinqiskitslack).

Discuss quantum information science and development with the larger quantum computing field:



*  [IBM Quantum Stack Exchange](https://quantumcomputing.stackexchange.com/questions/tagged/ibm-q-experience)
*  [Qiskit Stack Exchange](https://quantumcomputing.stackexchange.com/questions/tagged/qiskit)
If the problem continues, go to [IBM Cloud Support](https://cloud.ibm.com/unifiedsupport/supportcenter).





 BXNUI0021E 

Message: The environment variables for the '{0}' app weren't updated because a problem occurred contacting Cloud Foundry.

Try again later. If you see this message again, go to the [IBM Cloud status page](https://cloud.ibm.com/status?selected=status) to check whether a service or component has an issue. If the problem continues, go to [IBM Cloud Support](https://cloud.ibm.com/unifiedsupport/supportcenter).





 BXNUI0022E 

Message: The routes for the '{0}' app weren't updated because a problem occurred contacting Cloud Foundry.

Try again later. If you see this message again, go to the [IBM Cloud status page](https://cloud.ibm.com/status?selected=status) to check whether a service or component has an issue. If the problem continues, go to [ [IBM Cloud Support](https://cloud.ibm.com/unifiedsupport/supportcenter).





 BXNUI0023E 

Message: The settings for the '{0}' service instance weren't updated because a problem occurred contacting Cloud Foundry.

Try again later. If you see this message again, go to the [IBM Cloud status page](https://cloud.ibm.com/status?selected=status) to check whether a service or component has an issue. If the problem continues, go to [IBM Cloud Support](https://cloud.ibm.com/unifiedsupport/supportcenter).





 BXNUI0024E 

Message: The quick start for the '{0}' app wasn't retrieved because a problem occurred contacting Cloud Foundry.

Try again later. If you see this message again, go to the [IBM Cloud status page](https://cloud.ibm.com/status?selected=status) to check whether a service or component has an issue.
Getting help and support for Code Engine 

If you have problems or questions about Code Engine, you can get help by joining the Code Engine community in Slack, asking questions through a forum, or opening an IBM Cloud support case.



* Review the [FAQs](https://cloud.ibm.com/docs/codeengine?topic=codeengine-faqs) in the product documentation.
* Review the [troubleshooting documentation](https://cloud.ibm.com/docs/codeengine?topic=codeengine-troubleshooting_over) to troubleshoot and resolve common issues.
* Engage our team through Slack. You can [register](https://cloud.ibm.com/kubernetes/slack) and join the discussion in the

[#code-engine channel](https://ibm-cloud-success.slack.com).
* Review forums such as Stack Overflow to see whether other users ran into the same issue. If you have technical questions, [post your question on Stack Overflow](https://stackoverflow.com/questions/tagged/ibm-cloud-code-engine) and tag your question with ibm-cloud-code-engine.
* Get help from the open source community by searching for information on the internet or by asking questions in forums and on websites that support these tools.
* You can also contact IBM Support by opening a case. To learn about opening an IBM support case, or about support levels and case severities, see [Contacting support](https://cloud.ibm.com/docs/get-support).





 Providing support case details 

To ensure that the support team can start investigating your case to provide a timely resolution, you must include detailed information along with steps to re-create the issue, if applicable. Review the following types of information to include in your support case for issues with Code Engine.



* Name of the targeted region. See [Regions for Code Engine](https://cloud.ibm.com/docs/codeengine?topic=codeengine-regions).
* Name of your Code Engine project.