vania-janet/multiturn-rag-retrieval-data huggingface dataset:
In the IBM Cloud console, go to Manage > Billing and usage, and select Invoices.
2. Select an applicable invoice.
3. Find the name of the program listed in the Current Payment Method section to see the monthly credit, applied credit, and remaining credit information.



* How do I get support?

Go to the [Support Center](https://cloud.ibm.com/unifiedsupport/supportcenter) page by clicking the Help icon ![Help icon](https://cloud.ibm.com/icons/help.svg) > Support center from the console menu bar. From there, review the list of common FAQs. If you don't find the answers that you need, review the Contact Support section. For more information on account types and support products, see [Basic, Advanced, and Premium Support plans](https://cloud.ibm.com/docs/get-support?topic=get-support-support-plans).
* Where can I view the billing address for my account?

You can view the primary contact and address that is associated with an account by going to Manage > Account in the IBM Cloud console, and selecting Company profile.
* How can I ensure that my account is secure to avoid charges due to unauthorized access?

As a self-managed platform, the security of an account is the responsibility of the account owner and all users with access to the account. Any charges that result from unauthorized access are the responsibility of the account owner.

To prevent unauthorized access, change your password regularly and require the use of multifactor authentication by all users on your account. These options include the use of time-based one-time passcode authentication, security questions, third-party authentication mechanisms, and password expiration rules. For more information, see [Types of multifactor authentication](https://cloud.ibm.com/docs/account?topic=account-types).

You can regularly review the list of account users and remove users who don't need access to the account. For more information, see [Removing users from an account](https://cloud.ibm.com/docs/account?topic=account-remove).
"attributes":
{
"name": "accountId",
"value": "7e522a19eb77477e88e96a600c44fb22"
},
{
"name": "resourceGroupId",
"value": "abcd2e6fg1h74i44j5kl467m701n5289"
}
]
}
]
}
Show more

In addition to an access policy for a user, service ID, or access group that can provide access to a service, specific resource, or resource group in the account, IBM Cloud also provides the capability to assign an access policy that is called a service to service authorization, which provides access between services. For an example of this policy type, see [Creating an authorization by using the API](https://cloud.ibm.com/docs/account?topic=account-serviceauthauth-api).
"type": "application/vnd.ibm.kms.key+json",
"algorithmType": "AES",
"createdBy": "user id ...<redacted>...",
"creationDate": "2020-05-05T20:03:00Z",
"lastUpdateDate": "2020-05-05T20:03:00Z",
"extractable": false,
"state": 1,
"crn": "crn:v1:bluemix:public:kms:us-south:a/ea998d3389c3473aa0987652b46fb145:390086ac-76fa-4094-8cf3-c0829bd69526:key:9cca88c9-019e-4f0a-9e76-8e657c6b9720"
}

 delete the key
$ ibmcloud kp key delete 9cca88c9-019e-4f0a-9e76-8e657c6b9720 --output json

{
"id": "9cca88c9-019e-4f0a-9e76-8e657c6b9720"
}





 Example 3 

Delete a root key that is registered with another cloud resource.

 create a Cloud Object Storage (COS) instance
 "lite" is the pricing plan and "global" is the region
$ COS_NAME=my-cos-1

$ ibmcloud resource service-instance-create $COS_NAME cloud-object-storage lite global

 capture the COS instance id (GUID)
$ COS_INSTANCE_ID=9d4353d8-6b85-4689-90dd-1ccfb4a275ab

 create a Key Management Service (KMS) instance
 "tiered-pricing" is the pricing plan and "us-south" is the region
Click Create and you're automatically redirected to your new instance.







 Special provisioning codes 

All buckets created in a One Rate plan must use a [specific provisioning code](https://cloud.ibm.com/docs/cloud-object-storage?topic=cloud-object-storage-classes) (also known as a storage class or location constraint).

North America

Europe

Asia



 Location Location Constraint 

 us-south us-south-onerate_active 
 us-east us-east-onerate_active 
 ca-tor ca-tor-onerate_active 
 mon01 mon01-onerate_active 
 sjc04 sjc04-onerate_active 









 Billing examples 

These costs are examples provided to illustrate the mechanics of the billing and are not reflective of actual rates, which can [be found here](https://cloud.ibm.com/objectstorage/createpricing).



 Predictable TCO pricing example 

Some workloads see steadily increasing traffic as business grows - which can create some billing surprises as egress charges grow as well. A One Rate plan can cap those costs until thresholds are crossed. For example, an account with 10 TB of storage might might see consistent growth until the amount of data being read outside of the IBM Cloud exceeds the amount of data being stored.



 Month Capacity (GB) Egress (GB) Capacity:Egress ratio Standard cost One Rate cost 

 1 10 TB 500 GB 5% $280 $400 
 2 10 TB 1 TB 10% $325 $400 
 3 10 TB 2 TB 20% $416 $400 
 4 10 TB 5 TB 50% $687 $400 
 5 10 TB 10 TB 100% $1,139 $400 
 6 10 TB 15 TB 150% $1,591 $652 
 Total $4,438 $2,652 







 Aggregation pricing example 

Imagine a large enterprise account called "Rainbow Co.". It has a number of subsidiary accounts, such as "Blue", and "Green". Each of these accounts has dozens (or more) Object Storage instances spread out across different regions.
* A single invoice for all usage within the enterprise, so understanding costs is easier
* A single place to manage payment methods, so you can update once for all accounts



Learn more in [Centrally manage billing and usage with enterprises](https://cloud.ibm.com/docs/billing-usage?topic=billing-usage-enterprise).





 Enterprise support 

The level of support that is assigned to an IBM Cloud enterprise defaults to the highest support plan within the enterprise. All child accounts within the enterprise also default to the highest support plan. For more information about the support experience, see [Basic, Advanced, and Premium Support plans](https://cloud.ibm.com/docs/get-support?topic=get-support-support-planssupport_level_enterprise).





 Resource management 

Resources and services within an enterprise function the same as in stand-alone accounts. Each account in an enterprise can contain resources in resource groups. Account groups can't contain resources. For more information, see [Managing resources](https://cloud.ibm.com/docs/account?topic=account-manage_resource).

Zoom

![A diagram that shows that resources are contained in accounts in the enterprise.](https://cloud.ibm.com/docs-content/v1/content/d4595e5202a9a27767cf034e81b038cdf772e0d5/secure-enterprise/images/enterprise-resources.svg)

Figure 3. Resources in an enterprise

As with all accounts, resources are tied to the resource group and account in which they're created, so they can't be moved between accounts in the enterprise. However, the enterprise's flexible account structure means you can move resources within the enterprise by moving the accounts that contain them.





 Top-down usage reporting 

From the enterprise account, you can view resource usage from all accounts in the enterprise. Starting at the enterprise level, you see estimated usage costs that are broken down by account and account groups. You can navigate down within the enterprise structure to see the costs within each level.
As enterprise users use resources, credit is deducted from the first term from subscription 32100456 because it expires the soonest, then the first term from subscription 55543210 because it expires next, and so on. This behavior ensures optimum usage of your purchased subscription credit.



Table 1. Subscriptions in an enterprise credit pool
This table has column headers and a summary row. The row headers identify the subscription and attributes. The last row has a header in the first column and a summation of values from previous rows in the second column.

 Originating Subscription Remaining Credit Valid From Valid Until 

 IBM Cloud Platform - 32100456, term 1 $5,000 2019-01-01 2019-12-31 
 IBM Cloud Platform - 55543210, term 1 $4,000 2019-04-01 2020-03-31 
 IBM Cloud Platform - 32100456, term 2 $6,000 2020-01-01 2020-06-30 
 IBM Cloud Platform - 55543210, term 2 $6,000 2020-04-01 2021-03-31 
 IBM Cloud Platform - 00012345 $18,000 2020-07-01 2021-06-30 
 Credit pool total $39,000 -- -- 



The billing administrator in the enterprise account can view and monitor the total amount of available credit in the enterprise dashboard. If more credit is needed to cover the enterprise's usage, a new subscription can be purchased and then added to the enterprise account.

Subscriptions can be added only to the enterprise account and cannot be added to other accounts in the enterprise.

Because subscriptions can be sized for the entire enterprise rather than per account, you get the following benefits:



* Simpler sizing for a subscription because the subscriptions apply to more than one account
* Better discounts on usage costs because subscriptions are larger
* Fewer expiration dates to track and manage after existing subscriptions expire



In an enterprise, subscriptions are managed from the enterprise account the same way as for a stand-alone account. For more information about managing your platform and support subscriptions, see [Managing subscriptions](https://cloud.ibm.com/docs/billing-usage?topic=billing-usage-subscriptions).







 Usage reporting
* How do I add a new commitment?

Contact your [IBM Cloud Sales](https://www.ibm.com/cloud?contactmodule) representative to add a new commitment to your account.
* Why am I getting invoiced for a commitment I didn’t use?

Since you committed to a certain amount for a certain period of time and you didn't reach it, IBM Cloud® have the rights to charge you with the remaining amount.
* Can I convert my US-based USD Pay-As-You-Go to a Subscription account? If so, what kind of impact does the commitment model have?

Yes, you can convert your account from US-based USD Pay-As-You-Go to an Enterprise Savings Plan, but it will be only effective after the term end of your former plan.
* Where can I access my invoice?

If you have a billable account, you can access your invoice by clicking Manage > Billing and usage, and selecting Invoices. If you have a Lite account, you don't have an invoice because you're never charged for Lite plan usage.

You might be redirected to [IBM Invoices website](https://www.ibm.com/invoices). See [How do I view invoices for Pay-As-You-Go or Subscription accounts?](https://cloud.ibm.com/docs/billing-usage?topic=billing-usage-ts_cant-view-invoice) and [Viewing your invoices](https://cloud.ibm.com/docs/billing-usage?topic=billing-usage-managing-invoices) for more information.
* Why does my usage not match my invoice?

Your usage might not match your invoice because the months that are used to compare usage aren't the same, or the total amount of the orgs wasn't selected. For more information, see [Viewing your usage](https://cloud.ibm.com/docs/billing-usage?topic=billing-usage-viewingusage).
"type": "access",
"description": "Viewer role access for all instances of SERVICE_NAME in the account.",
"subjects": [
{
"attributes":
{
"name": "iam_id",
"value": "IBMid-123453user"
}
]
}
],
"roles": [
{
"roles_id": "crn:v1:bluemix:public:iam::::role:Viewer"
}
],
"resources": [
{
"attributes":
{
"name": "accountId",
"value": "ACCOUNT_ID",
"operator": "stringEquals"
},
{
"name": "serviceName",
"value": "SERVICE_NAME",
"operator": "stringEquals"
}
]
},
{
"tags":
{
"name": "project",
"value": "moonshot",
"operator": "stringEquals"
},
{
"name": "pipeline",
"value": "test",
"operator": "stringEquals"
}
]
}
],
"href": "https://iam.cloud.ibm.com/v1/policies/12345678-abcd-1a2b-a1b2-1234567890ab",
"created_at": "2018-08-30T14:09:09.907Z",
"created_by_id": "USER_ID",
"last_modified_at": "2018-08-30T14:09:09.907Z",
"last_modified_by_id": "USER_ID",
"state": "active"
}

{
* Access groups for organizing users and service IDs into one entity to make assigning access a streamlined process
* Resource groups for organizing your resources to make assigning access to a set of resources quick and easy
* IAM access policies for your access groups or individual developers



For more information, see the [best practices for organizing your resources and assigning access](https://cloud.ibm.com/docs/account?topic=account-account_setup).

As a financial officer for your company, you might be interested in simplifying how you manage billing and usage across multiple teams and departments. With a Subscription account, you can create an IBM Cloud

enterprise, which offers centralized account management, consolidated billing, and top-down usage reporting. An enterprise consists of an enterprise account, account groups, and individual accounts.



* The enterprise account is the parent account to all other accounts in the enterprise. Billing for the entire enterprise is managed at the enterprise account level.
* Account groups provide a way to organize related accounts. And, you get a unified view of resource usage costs across all accounts that are included in an account group.
* Similar to stand-alone accounts, accounts in an enterprise contain resources and resource groups and independent access permissions.



For more information, see the [Enterprise account architecture](https://cloud.ibm.com/docs/enterprise-account-architecture) white paper and the [best practices for setting up an enterprise](https://cloud.ibm.com/docs/secure-enterprise?topic=secure-enterprise-enterprise-best-practices).





 IBM Cloud catalog 

Discover all that IBM Cloud has to offer. From services, software, and

deployable architecturesranging from containers, compute, security, data, AI, and more, find what you need to transform your business.

The available services include options for compute, storage, networking, end-to-end developer solutions for app development, testing and deployment, security management services, traditional and open source databases, and cloud-native services. The lifecycle and operations of services are the responsibility of IBM.
: Your profile and settings area contains information about you as well as your email notification preferences for all resource types.
: Your account information area contains information about your company or organization, account settings, and quick access for working with resource groups and Cloud Foundry orgs. You can even find best practices to help you get up and running quickly!
: Your billing and usage area of your account helps you understand your bill, make payments, monitor subscriptions, get quotes, track orders, and set spending notifications.

Check out [Bringing It All Together: A Single Account and Billing Management Experience](https://www.ibm.com/cloud/blog/announcements/ibm-cloud-account-management) for more details.

Organize your resources with tags
: Tags are now available for you to add to your resources, like Cloud Object Storage, to help you manage resources and find the resources that are the most relevant to you. For example, if you have hundreds of resources and you want to differentiate between ones that are paid the same way, you could tag them with costcenter:location01. Or, if you have a team that is working on a couple of resources repeatedly, you can use something like team-blue. You can also filter the My resources page by tags to quickly organize and find the resources that you need. For more information, see [Working with tags](https://cloud.ibm.com/docs/account?topic=account-tag) and [Platform Tagging on the Enhanced IBM Cloud Platform](https://www.ibm.com/cloud/blog/announcements/platform-tagging-on-the-enhanced-ibm-cloud-platform).

Get accurate monthly costs with the cost estimator
: To help you decide and analyze what services you'd like to purchase, you can use the cost estimator. Now, you can go through the console and select each service you'd like to have, and add all of the costs in an easy to use tool. You can even enter projected data usages, lookups per second, writes per second, and queries per second to get a more accurate estimation of your monthly expenditures. You can use the cost estimator with each catalog service you select, or you can click the Cost Estimator icon !
If you want to view usage for a specific account group or account, find the name or ID by running the ibmcloud enterprise command.

For example, the following command displays all account groups in an enterprise.

ibmcloud enterprise account-groups --recursive
3. View usage by running the ibmcloud billing command as shown in the following examples.



* View usage for the entire enterprise for the current month.

ibmcloud billing enterprise-usage
* View usage for the Development account group for July 2019.

ibmcloud billing enterprise-usage --account-group Development --month 2019-07
* View the usage for the account groups and accounts that are directly under the enterprise.

ibmcloud billing enterprise-usage --children





By default, the commands output the usage report for the current month in the following format. Most costs are listed as billable costs. Non-billable costs are listed only in rare cases, such as for the month when you add a trial account to the enterprise.

Name Type Billable Cost Non-billable Cost Currency Month
Example Corp account 123.45 0 USD 2019-07
Development account_group 234.56 0 USD 2019-07
Marketing account_group 345.67 0 USD 2019-07
Sales account_group 456.78 0 USD 2019-07

You can output the report in JSON format by specifying the --output JSON option.





 Viewing enterprise usage by using the API 

You can get usage reports from an enterprise and its accounts by calling the [Enterprise Usage Reports API](https://cloud.ibm.com/apidocs/enterprise-apis/resource-usage-reports). You can base the query in your API call on an enterprise, an account group, or an account and specify whether to view the entity or its children.

The following examples show queries that you can use to get different usage reports. When you call the API, replace the ID variables and IAM token with the values from your enterprise.



* Curl
* Java
* Python
* Go
* Node
Setting up your IBM Cloud account structure 

The IBM Cloud account requires a unique log-in ID, which is an IBMid.

An IBM Cloud account is set up by using the [IBM Cloud console](https://cloud.ibm.com/docs/sap?topic=overview-ui) where:



* Identity and Access Management (IAM) is used for adding new users to the account and controlling the access privileges (API Keys, Access Groups, Roles, and Authorizations) for those users, for example which users can provision resources
* Billing and Usage is used to monitor and forecast consumption costs, review billing invoices, and control payments (including any discounts or promotions)
* Account resources structure, which is used in tandem with IAM to control how your workloads are organized and run (for example, Resource Groups, custom Dashboards). This includes advanced features that determine how your IBM Cloud account functions such as EU Support, HIPAA Support, private network Cloud services endpoints, and routing (that is, VRF) and other items



Use the steps within the following sections to set up your IBM Cloud account structure to establish the best functions for your SAP landscape.



 Resource Groups 

Other than IBM Cloud Classic Infrastructure resources, most IBM Cloud resources require Resource Groups.

Resource groups are used to organize your account resources for access control, affecting how your workloads are organized and run. IBM Cloud® provides all users with a default resource group.

Before you consider creating new resource groups, become familiar with the contents of this topic by reading [Best practices for organizing resources in a resource group](https://cloud.ibm.com/docs/account?topic=account-account_setup) and [What makes a good resource group strategy?](https://cloud.ibm.com/docs/account?topic=account-account_setupresource-group-strategy).

For more information about resource groups, see [Managing resource groups](https://cloud.ibm.com/docs/account?topic=account-rgs).



 Creating Resource Groups 

To create new Resource Groups requires few steps:



1. Log in to the [IBM Cloud console](https://cloud.ibm.com) with your unique credentials.
2.
Why can't I apply a feature code? 

To successfully apply a feature code, make sure the code is valid and that you have the correct account type.

  What’s happening 

When you try to apply a feature code, you see an error that states that the code cannot be applied.

  Why it’s happening 

You might see this error for any of the following reasons:



*  Your account doesn't meet the requirements for the feature code.
*  You don't have the required access in the account.
*  The code expired.



  How to fix it 

Use the following steps to successfully apply a feature code:



*  Verify that you have the correct account type. For example, some feature codes for educational promotions are only for Lite accounts. To view your account type, in the IBM Cloud® console, go to Manage > Account, and select Account settings. For more information, see [Applying feature codes](https://cloud.ibm.com/docs/account?topic=account-codes).
*  Verify that you have access to apply the code. To apply any code, you must have an Editor role or higher on all account management services. To view or change roles, see [Assigning access to account management services](https://cloud.ibm.com/docs/account?topic=account-account-services).
*  Contact the person who provided the code for help with reissuing an expired code.
*  If you are unable to apply a feature code that you received from an educational provider, contact that educational provider for further assistance.
FAQs about accounts 

FAQs for your IBM Cloud® account might include questions about upgrading an account, reassigning users, resolving account errors, or tagging resources in an account. To find all FAQs for IBM Cloud, see our [FAQ library](https://cloud.ibm.com/docs/faqs).



 How do I create an IBM Cloud account? 

You can create an account by [registering](https://cloud.ibm.com/registration) your email address. For identity verification, a credit card is required when you create a new account. New accounts are created as Pay-As-You-Go accounts, except purchased subscriptions. For more information, see [Account types](https://cloud.ibm.com/docs/account?topic=account-accounts).

Feature codes aren't supported in some countries. For more information, see [personal use availability](https://cloud.ibm.com/docs/account?topic=account-account-getting-startedsignup-personalaccts).





 How is my credit card authorized? 

A credit card is required to create a new IBM Cloud account unless you have a subscription or feature code. As part of the authorization process, you might see a temporary hold on your credit card for verification and security when creating an account. This credit card hold is reversed within 24 to 72 hours. In many cases, a credit card isn't accepted because your credit card issuer didn't authorize it. For more information about issues with credit card authorization, see [Credit Card error messages](https://cloud.ibm.com/docs/billing-usage?topic=billing-usage-cc-error-messages).





 How do I get help with issues with creating an account? 

If you are able to log in to an IBM Cloud account, go to the [Support Center](https://cloud.ibm.com/unifiedsupport/supportcenter) and choose one of the following options.



* If you have advanced or premium support, click Chat with IBM to talk to an IBM Cloud support representative.
* Create a support case by clicking Create a case from the Need more help? section.