vania-janet/multiturn-rag-retrieval-data huggingface dataset:
* INVENTORY: App for business partner ecosystem that aggregates and communicates inventory, especially new product introductions, including APIs for business partners to reuse in their own retail and B2B apps
* CROSS- AND UP-SALES: App that surfaces cross-sell and up-sell opportunities with APIs that can be used in various e-commerce and mobile apps
* DEVELOPMENT ENVIRONMENT: Kubernetes clusters for Dev, Test, and Production systems increase collaboration and data sharing among the retailer and its business partners



For the retailer to work with global business partners, the inventory APIs required changes to fit each region’s language and market preferences. Red Hat OpenShift on IBM Cloud offers coverage in multiple regions, including North America, Europe, Asia, and Australia, so that the APIs reflected the needs of each country and ensured low latency for API calls.

Another requirement is that inventory data must be shareable with the business partners and customers of the company. With the inventory APIs, Developers can surface information in apps, such as mobile inventory apps or web e-commerce solutions. The Developers are also busy with building and maintaining the primary e-commerce site. In short, they need to focus on coding instead of managing the infrastructure.

Thus, they chose Red Hat OpenShift on IBM Cloud because IBM simplifies infrastructure management.



* Managing Kubernetes master, IaaS, and operational components, such as Ingress and storage
* Monitoring health and recovery for worker nodes
* Providing global compute, so Developers own hardware infrastructure in regions where they need workloads and data to reside



Moreover logging and monitoring for the API microservices, especially how they pull personalized data out of back-end systems, easily integrates with Red Hat OpenShift on IBM Cloud. Developers don’t waste time building complex logging systems, just to be able to troubleshoot live systems.

IBM® Event Streams for IBM Cloud® acts as the just-in-time events platform to bring in the rapidly changing information from the business partners’ inventory systems to IBM Cloud® Object Storage.

Compute, storage, and event management that run in public cloud with access to retail inventories across the globe, as needed

Technical solution:



* Red Hat OpenShift on IBM Cloud
* IBM® Event Streams for IBM Cloud®
* Enables scaling for compute for batch and other inventory workloads that run infrequently.
* Use IBM® Event Streams for IBM Cloud® to manage streaming data from IoT devices.







 Step 2: Ensure global availability 



* Built-in HA tools in Red Hat OpenShift on IBM Cloud balance the workload within each geographic region, including self-healing and load balancing.
* Load-balancing, firewalls, and DNS are handled by IBM Cloud Internet Services.
* Using the toolchains and Helm deployment tools, the apps are also deployed to clusters across the globe, so workloads and data meet regional requirements.







 Step 3: Share data 



* IBM Cloud® Object Storage plus IBM® Event Streams for IBM Cloud® provides real-time and historically data storage.
* APIs allow the customers of the shipping company to share data into their apps.







 Step 4: Deliver continuously 



* IBM Cloud® Continuous Delivery helps Developers to quickly provision an integrated toolchain, by using customizable, shareable templates with tools from IBM, third parties, and open source. Automate builds and tests, controlling quality with analytics.
* After Developers build and test the apps in their Development and Test clusters, they use the IBM CI/CD toolchains to deploy apps into clusters across the globe.
* Red Hat OpenShift on IBM Cloud provides easy rollout and roll-back of apps; tailored apps are deployed to meet regional requirements through the intelligent routing and load balancing of Istio.









 Results 



* With Red Hat OpenShift on IBM Cloud and IBM CI/CD tools, regional versions of apps are hosted near to the physical devices that they gather data from.
* Microservices greatly reduce time to delivery for patches, bug fixes, and new features. Initial development is fast, and updates are frequent.
* Shipping customers have real-time access to shipments’ locations, delivery schedules, and even approved port records.
* Transit partners at various shipping terminals are aware of manifests and shipment details so that onsite logistics are improved, instead of delayed.









 Airline delivers innovative Human Resources (HR) benefits site in under 3 weeks
A summary and key capabilities of the target VMware Solutions offerings in IBM Cloud is provided with architectural guidance to ease up the selection process.



 Automated offerings 

The offerings are described in detail in the following documents:



* [vCenter Server as a single site deployment](https://cloud.ibm.com/docs/vmwaresolutions?topic=vmwaresolutions-vc_vcenterserveroverview) - This offering deploys a VMware® based platform in a single IBM Cloud data center automatically.
* [vCenter Server as a multisite deployment](https://cloud.ibm.com/docs/vmwaresolutions?topic=vmwaresolutions-vc_multisite) - This offering deploys a secondary VMware vCenter Server® instance in a single IBM Cloud data center automatically. It is linked to a primary [vCenter Server single site](https://cloud.ibm.com/docs/vmwaresolutions?topic=vmwaresolutions-vc_vcenterserveroverview) previously deployed. Multiple secondary instances can be created.
* vCenter Server dual-site - This deployment pattern is based on two [vCenter Server single site](https://cloud.ibm.com/docs/vmwaresolutions?topic=vmwaresolutions-vc_vcenterserveroverview) deployments but not in a primary-secondary relationship as in the [vCenter Server multisite](https://cloud.ibm.com/docs/vmwaresolutions?topic=vmwaresolutions-vc_multisite) pattern. This is typically used in a production-disaster recovery pattern by using Zerto or Veeam® replication between the two sites.



In the vCenter Server deployments, each site, and each instance has its own NSX-T Manager cluster. In the multisite deployments, the vCenter, NSX-T managers, and domain controller components are deployed per site.
IBM Security Services for SAP 

IBM Cloud® Security Services for SAP offer a cybersecurity solution that automates the monitoring and protection of SAP applications on IBM Cloud, and keeps workloads compliant and secure from inside and outside threats.

IBM Services for SAP, developed in partnership with IBM Security Software and other business partners, implement and configure the SAP landscape to meet IT environment requirements for continuous workload visibility and protection.

Through continuous monitoring, IBM Security Services are able to deliver near real-time preventive, detective, and corrective solutions for securing SAP systems and applications with unmatched coverage and protection. This protection includes context-aware insight across SAP NetWeaver ABAP or Javas and SAP HANA platforms, with network security, security management, and associated workflows.

IBM Security Services for SAP offer the following features:



* Comprehensive understanding of vulnerabilities and potential attack vectors
* Methods to implement and avoid defects in ABAP code or SAP Transports
* Identifying configuration vulnerabilities for ABAP, JAVA, and HANA environments
* Identifying missing or outdated SAP notes and patches
* Identifying, monitoring and review of highly privileged SAP accounts
* Enabling continuous monitoring of vulnerabilities with integration to existing SIEM solution



Key benefits of requesting IBM Security Services for SAP to assist with your IBM Cloud® for SAP deployments:



* Consultative engagement methods centered on your business objectives
* Experienced end-to-end architectural experts that work jointly with the IBM Cloud team
* Accelerated cloud adoption for successful implementation of SAP workloads on the cloud
* Prescriptive best practices for solution implementation by using IBM Cloud Services products and features
* Rapid learning and risk mitigation through access to IBM Cloud experts



For more information, see [IBM.com - IBM Security - SAP Security and GRC Strategy Services](https://www.ibm.com/security/services/security-governance/sap-grc-strategy)



 Procedure to request IBM Security Services for SAP 

To begin with IBM Security Services for SAP, use either:



* Live Chat with IBM Security Sales, by using [IBM.com - IBM Security](https://www.ibm.com/security/services/security-governance/sap-grc-strategy) and click Let's talk in the botttom-left
VPC storage service overview 

The IBM Cloud® Virtual Private Cloud (VPC) provides block storage, file storage, and snapshots solutions to meet your cloud storage needs. Instance storage provides dedicated drives that are directly attached to your virtual server instances. In addition, with the VPC Backup service, you can create scheduled backups of your block storage volumes.



 Block Storage for VPC 

IBM® Cloud Block Storage for Virtual Private Cloud provides hypervisor-mounted, high-performance data storage for your virtual server instances that you can provision within a VPC. The VPC infrastructure provides rapid scaling across zones and extra performance and security.

By using this service, you can:



* Create block storage data volumes from the UI, CLI, and API.
* When you create the volume, specify an IOPS profile that best meets your storage requirements. You can choose a standard IOPS profile with 3, 5, or 10 IOPS per GB performance. Volume capacity can be up to 16 TB and 48,000 IOPS.
* Create a volume by using a custom profile. Choose IOPS performance from 100 IOPS to 48,000 IOPS, based on volume size up to 16 TB.
* Attach a data volume to a virtual server instance.
* Choose customer-managed encryption for your block storage boot or data volume, and secure your data with your own encryption keys.
* View a list of volumes and select a volume to see its details.
* Manage volumes: Rename or delete volumes, transfer volumes to a different instance, detach or reattach a volume, assign access to a volume, and access performance metrics.
* Expand volume capacity to meet your needs.
* Adjust IOPS up or down, for greater performance or when you want to reduce costs.
* Adjust the volume bandwidth ratio for volumes that are attached to a virtual server instance.



For more information about this service, see [About Block Storage for VPC](https://cloud.ibm.com/docs/vpc?topic=vpc-block-storage-about).





 File Storage for VPC 

File Storage for VPC is a zonal file storage offering that provides NFS-based file storage services. You create file shares in an availability zone within a region.
Public virtual servers 

The public IBM Cloud® Virtual Servers offerings are IBM-managed, multi-tenant virtual server deployments. They give you rapid scalability and higher-cost effectiveness with pre-defined sizes that meet all business requirements to get you up and running quickly.

Newer version available! Try our Virtual Servers for VPC. For more information, see [Virtual Private Cloud](https://cloud.ibm.com/docs/vpc?topic=vpc-getting-started).

Public virtual servers have many advantages. The following are some examples.



* Global availability The public virtual server offering is available in data centers across the globe.
* Configuration choices, rapid deployment, and scalability The public virtual server offering gives you either small or large virtual server options to meet various workload requirements.



Through extra configuration, network performance of virtual servers can be improved as compared to using the default settings. For more information, see [Configuring virtual server settings for improved network performance](https://cloud.ibm.com/docs/virtual-servers?topic=virtual-servers-configuring-network-performance). However, the amount of allowable network traffic for public virtual servers, which encompasses virtual server instance SAN and other network-attached storage, has no guarantee. If network traffic of a virtual server instance has a significant, negative impact on other virtual servers, that instance might restart on a new host, or in extreme cases, become disabled. This negative impact is often observed as traffic levels approach 20,000 - 30,000 packets per second (PPS). For guaranteed networking, use of the Dedicated Virtual Server offering is recommended. For more information, see the single-tenant environment, [Dedicated virtual server](https://cloud.ibm.com/docs/virtual-servers?topic=virtual-servers-dedicated-virtual-servers) offering.

The following families of public instances are available for this offering.



Table 1. Public virtual server family selections

 Families Description 

 [Balanced](https://cloud.ibm.com/docs/virtual-servers?topic=virtual-servers-about-virtual-server-profilesbalanced) Best for common cloud workloads that require a balance of performance and scalability.
Exploring IBM Cloud load balancers 

IBM Cloud offers several load balancing solutions to choose from. The following table compares the load balancing solutions to help you choose the one that's right for you. To learn more about the individual offering, click its name in the table.



A comparison of IBM's load balancer offerings
This table lists all of IBM's load balancer offerings, and provides links to their documentation.

 [IBM Cloud® Load Balancer](https://cloud.ibm.com/docs/loadbalancer-service?topic=loadbalancer-service-getting-started) [Citrix NetScaler](https://cloud.ibm.com/docs/citrix-netscaler-vpx?topic=citrix-netscaler-vpx-getting-started) VPX/MPX (Standard) [Citrix NetScaler](https://cloud.ibm.com/docs/citrix-netscaler-vpx?topic=citrix-netscaler-vpx-getting-started) VPX/MPX (Platinum) 

 Public VIP ![Checkmark icon](https://cloud.ibm.com/docs-content/v1/content/icons/checkmark-icon.svg) ![Checkmark icon](https://cloud.ibm.com/docs-content/v1/content/icons/checkmark-icon.svg) ![Checkmark icon](https://cloud.ibm.com/docs-content/v1/content/icons/checkmark-icon.svg) 
 Private VIP ![Checkmark icon](https://cloud.ibm.com/docs-content/v1/content/icons/checkmark-icon.svg) ![Checkmark icon](https://cloud.ibm.com/docs-content/v1/content/icons/checkmark-icon.svg) ![Checkmark icon](https://cloud.ibm.com/docs-content/v1/content/icons/checkmark-icon.svg) 
 Layer 4 load balancer !
IBM Cloud Kubernetes Service 

Explore the capabilities of IBM Cloud Kubernetes Service and discover the tools to automate, isolate, secure, manage, and monitor your workloads.

 Developer tools 

[API & SDK reference](https://cloud.ibm.com/apidocs/kubernetes)[CLI reference](https://cloud.ibm.com/docs/containers?topic=containers-kubernetes-service-cli)[Terraform reference](https://cloud.ibm.com/docs/ibm-cloud-provider-for-terraform?topic=ibm-cloud-provider-for-terraform-tutorial-tf-clusters)

 Recommended content 

[See what's new Read about the latest changes to IBM Cloud Kubernetes Service. ](https://cloud.ibm.com/docs/containers?topic=containers-containers-relnotes)[Understand IBM Cloud Kubernetes Service Review frequently asked questions and key technologies that IBM Cloud Kubernetes Service uses.](https://cloud.ibm.com/docs/containers?topic=containers-overview)[Get started with Kubernetes Use the IBM Cloud console and the Kubernetes dashboard to create a cluster and deploy your first containerized app.](https://cloud.ibm.com/docs/containers?topic=containers-getting-started)[Plan your environment Plan a highly available cluster with capacity for app workloads.](https://cloud.ibm.com/docs/containers?topic=containers-learning-path-adminadmin_plan)[Create a cluster Create a cluster according to your planned setup.](https://cloud.ibm.com/docs/containers?topic=containers-learning-path-adminadmin_cluster)[Add storage Plan and add highly available persistent storage for your app data.](https://cloud.ibm.com/docs/containers?topic=containers-learning-path-adminadmin_plan)

 Learn more 

[Architecture Center<br><br>Discover the architecture references available for this product.<br><br>!
Attached storage infrastructure design 

IBM Cloud® for VMware Solutions provides VMware® technology that is deployed in an automated way within IBM Cloud data centers across the globe. Within the WMware Solutions portfolio, the VMware vCenter Server® offering consists of up to 10 clusters. Each cluster contains up to 59 vSphere hosts, a single Platform Services Controller (PSC), and a vCenter Server Appliance capable of managing up to 400 hosts and 4,000 virtual machines.

The architecture that is presented here complements the vCenter Server solution by adding attached storage as a shared storage device for the environment. The attached storage device is located within the same IBM Cloud data center as the vCenter Server deployment. The storage device consists of a single Network File System (NFS) share or multiple NFS exports from the IBM Cloud.

The following graphic provides the overall architecture of the attached storage on vCenter Server deployment.

Zoom

![Attached storage architecture](https://cloud.ibm.com/docs-content/v1/content/5bdb37c0149145723c5437e8176651928565e722/vmwaresolutions/images/vcsv4radiagrams-ra-nfs-shares.svg)

Figure 1. High-level architecture of attached storage on IBM Cloud



 Physical infrastructure design 

The physical infrastructure consists of three main components: physical compute, physical storage, and physical network. The physical infrastructure includes the IBM Cloud services network and the physical storage that is used by the infrastructure.





 Physical network design 

Physical networking is handled by IBM Cloud. The following section describes the physical network that is provided by the IBM Cloud as it relates to attached storage.



 IBM Cloud network overview 

The physical network of IBM Cloud is separated into three distinct networks: Public, Private, and Management. For more information about the public, private, and management networks, see [Overview of VMware Solutions](https://cloud.ibm.com/docs/vmwaresolutions?topic=vmwaresolutions-solution_overview).
Getting started with IBM Cloud Pak for Multicloud Management V2.3 

The IBM Cloud Pak® for Multicloud Management, running on Red Hat® OpenShift®, is an open, hybrid Cloud Management platform. This platform helps organizations break down IT silos and move operations to start to codify tasks and processes and manage them as code artifacts.

With this IBM Cloud Pak®, you get more application and cluster visibility across the enterprise to any public or private cloud. You can improve automation by simplifying your IT and application operations management with increased flexibility and cost savings, and intelligent data analysis driven by predictive signals.

You can also take advantage of the governance with the IBM Cloud Pak for Multicloud Management. You can manage your multicloud environments with a consistent and automated set of configuration and security policies across all applications and clusters. For more information, go to the [documentation](https://www.ibm.com/support/knowledgecenter/SSFC4F_2.3.0/kc_welcome_cloud_pak.html).



 What's inside this IBM Cloud Pak 



 Operator-based installation 

The IBM Cloud Pak for Multicloud Management installation is now operator-based. You can choose either a simple or advanced installation method. When you choose the simple installation, the following default services are installed.



* Console
* Governance, risk, and compliance
* Global search
* Cluster management
* Application management
* IBM Cloud Platform Common Services
* License Advisor
* Red Hat Advanced Cluster Management



With the advanced installation mode, you can choose to enable or disable these modules and services:



* Infrastructure management operators, which include Policies and Profiles (ibm-management-infra-grc), Provisioning virtual machines and Instances (ibm-management-infra-vm), Managed services (ibm-management-cam-install), and Creating and managing services (ibm-management-service-library).
* Operations operator, which is ChatOps (ibm-management-sre-chatops).
* Monitoring operator, which is Monitoring (ibm-management-monitoring).
IBM Cloud Monitoring integration 

IBM Cloud® Monitoring is a third-party, cloud-native, and container-intelligent management system that you can include as part of your IBM Cloud® architecture. Use it to gain operational visibility into the performance and health of your applications, services, and platforms. It offers administrators, DevOps teams, and developers full-stack telemetry with advanced features to monitor and troubleshoot, define alerts, and design custom dashboards.

Currently, IBM Cloud Monitoring integration is available for IBM Cloudant deployments according to the following table:



Table 1. IBM Cloud Monitoring regions

 Deployment Region IBM Cloud Monitoring Region 

 Chennai Tokyo 
 Dallas Dallas 
 Frankfurt Frankfurt 
 London London 
 Osaka Osaka 
 São Paulo São Paulo 
 Seoul Tokyo 
 Sydney Sydney 
 Tokyo Tokyo 
 Toronto Toronto 
 Washington DC Washington DC 





 Platform metrics overview 

You can configure only one instance of the IBM Cloud® Monitoring service per region to collect platform metrics.



* To configure the Monitoring instance, you must turn on the platform metrics configuration setting.
* If a Monitoring instance in a region is already enabled to collect platform metrics, metrics from enabled-monitoring services are collected automatically and available for monitoring through this instance. For more information about enabled-monitoring services, see [IBM Cloud® services](https://www.ibm.com/cloud/services).



To monitor platform metrics, check that the Monitoring instance is provisioned in the same region where the IBM Cloud instance is provisioned.





 Enabling platform metrics from the IBM Cloud Dashboard 

Complete the following steps to configure platform metrics:



1. Log in to IBM Cloud.

The IBM Cloud Dashboard opens.
2. Click View all in the Resource summary section of the dashboard.
3. In the Services section, click the IBM Cloud instance that you plan to monitor.

The IBM Cloud UI Manage page opens.
4. Click Actions > Add monitoring to configure platform metrics in the region of your IBM Cloud instance.

If the menu choices include the Monitoring option, then your instance is already configured for platform metrics.

Zoom

!
Updates to these buildpacks will be made when IBM Cloud is upgraded to a new version of Cloud Foundry. Problems or issues with these runtimes on IBM Cloud can be reported to IBM, and we will assist in determining if IBM Cloud is the source of the problem. For issues that are related to IBM Cloud, IBM will provide a fix; however, for defects in the buildpack or runtime itself, IBM will assist in reporting them to the appropriate community. IBM will not provide fixes for these buildpacks and runtimes.





 External buildpacks 

For external buildpacks, support will not be provided by IBM. You might need to contact the Cloud Foundry Community for support.





 Third-party services 

The buildpacks enable you to use some third-party services, such as Dynatrace or New Relic, within your apps. IBM does not provide support for third-party services. For information about using third-party services in IBM Cloud®, see the information about the service you want to use in the latest [IBM Cloud® Service terms](https://www-03.ibm.com/software/sla/sladb.nsf/sla/bm). Before you use a third-party service, also review the licensing information from the service provider.