vania-janet/multiturn-rag-retrieval-data huggingface dataset:
When recurse=true, the usage in the Enterprise Resource Usage section is aggregated by each metric of a service plan and it's broken down by child accounts. Each row represents the total usage of a service plan metric in some child account. When recurse=false, the usage is aggregated by each metric of a service plan and each row represents the total usage of a service plan metric of all the sub-accounts or child-accounts in the requested entity hierarchy. In the Hierarchy section, recurse=true shows all the child entities of the requested entity, and for recurse=false, it shows only the direct children of the requested entity.







 Recovering costs for enterprise usage 

An enterprise consolidates billing from all of its accounts and account groups to a single invoice, which simplifies billing management. You can recover the costs from resource usage in the enterprise by charging the usage costs for each account group or account to the associated department or team.

To view your enterprise hierarchy and any usage, you need an access policy with the Editor or Administrator role on the Enterprise service for the entire enterprise. The following steps use the IBM Cloud console as an example, but you can also perform these steps by using the CLI or API.



1. Find the usage costs for each department by going to Manage > Usage in the enterprise account. From the Time frame menu, select the previous month to view the usage that is included in the latest invoice.

The costs for your account groups are listed in the table. These costs include all charges except any tax that's charged in your billing region. If you want a further breakdown of usage costs, click the account group name to view the accounts and account groups that it contains.
2. Identify the departments within your company that correspond with the account groups.

If the contacts that are assigned to your account groups are associated with the department that you want to recover costs from, finding the contact is one way to find this information. Go to Manage > Enterprise and select Accounts. The contact for each account group is listed in the table.

However, billing practices vary by company. For example, the account group contact might be a technical focal that's not associated with the department that you want to charge.
Changing the service plan of an instance 

When you provision an instance of the IBM Log Analysis service, you must choose a service plan. Different plans offer different features. You can change the service plan at any time.

[Learn more about service plans](https://cloud.ibm.com/docs/log-analysis?topic=log-analysis-service_plans).



 Changing the service plan through the Observability dashboard 

To change the service plan of an instance from the Observability dashboard in the IBM Cloud, complete the following steps:



1. [Log in to your IBM Cloud account](https://cloud.ibm.com/login).

After you log in with your user ID and password, the IBM Cloud UI opens.
2. Go to the menu icon ![menu icon](https://cloud.ibm.com/docs-content/v1/content/f61dbc5d84bf0c89e477a05cab04c72f429e1b7a/log-analysis/images/icon_hamburger.svg) and select Observability to access the Observability dashboard.
3. Click Logging.
4. Click the Actions icon ![Actions icon](https://cloud.ibm.com/docs-content/v1/content/f61dbc5d84bf0c89e477a05cab04c72f429e1b7a/icons/action-menu-icon.svg) next to the instance you want to change.
5. Click Edit plan.
6. Select a service plan.
7. Click Save.







 Changing the service plan through the CLI 

Complete the following steps to change the service plan:



1. [Pre-requisite] Installation of the IBM Cloud CLI. [Learn more](https://cloud.ibm.com/docs/cli?topic=cli-getting-started).
2. Log in to the location in the IBM Cloud where the instance is provisioned.
[Actions icon](https://cloud.ibm.com/docs-content/v1/content/9713d864488177dc6b273b53b7f2383a81f10bc1/icons/action-menu-icon.svg) and select the invoice format. You can download an invoice as a simplified PDF, a detailed PDF, or as an excel spreadsheet.





 Is paperless invoicing available? 

Yes, you can switch to paperless invoices by submitting a request on the [IBM Customer Support site](https://www.ibm.com/support/customer/zz/en/selectcountrylang.html). For more information, see [Requesting paperless invoices](https://cloud.ibm.com/docs/billing-usage?topic=billing-usage-managing-invoicesrequest-paperless-invoices).





 What are the adjustments that are shown on my invoice? 

The adjustments section of your current invoice includes charges or credits from previous billing periods that weren't included on your previous invoice.





 How do I know if my invoice is paid? 

If you manage your invoices through the IBM Console, you can see the invoice status by clicking Manage > Billing and usage, and selecting Invoices. When the invoice is paid, the status is Closed. If your invoices are managed through the [IBM Invoices website](https://www.ibm.com/invoices), it's paid when the status is Settled.
In the Add Payment Method section, enter the billing information for your new card, and click Add credit card.

To switch to a different payment method, select Pay with Other, and click Submit change request. A support case to change your payment method is then created for you.

If your payments are managed outside of the console, go to IBM.com and log in to the Manage Payment Method application to update your credit card. For more information, see [How do I add a credit card when the option isn't available through the console?](https://cloud.ibm.com/docs/billing-usage?topic=billing-usage-ts-ccibm)





 How do I change my payment method? 

For a Pay-As-You-Go account, you must have an active credit card on file. Our Subscription and IBM Cloud Enterprise Savings Plan account types might enable you to use other payment options. Contact an [IBM Cloud Sales](https://cloud.ibm.com/catalog?contactmodule) representative to inquire about payment options.





 Why didn't my credit card process? 

Protecting your identity is a priority for us, so we take credit card verification seriously.

If your credit card did not process successfully, contact us by calling 1-866-325-0045 and selecting the third option. For information about specific error messages, see [Credit Card error messages](https://cloud.ibm.com/docs/billing-usage?topic=billing-usage-cc-error-messages).

You might manage your payment method on a separate billing platform, [IBM Billing](https://myibm.ibm.com/billing/). For more information about that process, see [Managing your payment method outside of the console](https://cloud.ibm.com/docs/billing-usage?topic=billing-usage-linkedusagepayment-method-ibm).





 Can I check the status of my account's updated payment method? 

Yes, you can. When you request to change your payment method, a support case is created automatically.
You can view usage from the Usage page in the console, from the CLI, or from the Enterprise Usage Reports API. For more information, see [Viewing usage in an enterprise](https://cloud.ibm.com/docs/billing-usage?topic=billing-usage-enterprise-usage).





 Invoicing and payments 

Usage in the enterprise is invoiced through the enterprise account. As with all billable accounts, usage is invoiced monthly, and the invoice is due on the billing date for your account. During each billing cycle, a single invoice with the usage costs from all accounts is made available in the enterprise account. The invoice contains costs for all platform and infrastructure usage as a single-line item in your invoice. If all of the credit in the credit pool is used, the invoice contains a line item for any overage charges.

Because all usage is invoiced through the enterprise account, child accounts within the enterprise don't receive separate invoices.

You can analyze usage costs for each account or account group on the Usage page in the enterprise account. For details, see [Viewing usage in an enterprise](https://cloud.ibm.com/docs/billing-usage?topic=billing-usage-enterprise-usage).





 Access management for enterprise billing and usage 

As with other enterprise management roles, access to enterprise billing and usage is managed through the enterprise account. Users must be invited to the enterprise account and assigned an access policy with a role on the relevant service.

In an enterprise, billing access and usage access are assigned separately.



* Billing access is provided by assigning enterprise users a role on the Billing account management service. For example, you can assign the Viewer role to an enterprise user so that they can view the amount of available subscription credit in the credit pool. If you would like an enterprise user to be able to add new subscriptions or manage payment methods, you can assign the Editor or Administrator role to them.
* Usage access is provided by assigning enterprise users the Usage Reports Viewer, Editor, or Administrator role on the Enterprise account management service. You can assign this access for the entire enterprise or for specific account groups and accounts.
The codes are typically short phrases, like PROMO200. For more information about promo codes, see [Managing promotions](https://cloud.ibm.com/docs/billing-usage?topic=billing-usage-applying-promo-codes).

Feature codes provide enhancements for an account, such as an unlimited number of organizations or creating a trial account. Feature codes are typically provided for online courses and certain events, such as educational sessions or conference workshops. They're typically random alphanumeric codes, like a1b2c3def456. For more information about feature codes, see [Applying feature codes](https://cloud.ibm.com/docs/account?topic=account-codes).
* Where can I get a promo code?

Promo codes are provided on a limited basis by IBM Cloud sales to customers with Pay-As-You-Go and Subscription accounts. Promotions provide specific discounts for a set amount of time. For more information, see [Applying promo codes](https://cloud.ibm.com/docs/account?topic=billing-usage-applying-promo-codes).
* Where can I get a feature code?

Feature codes are provided by IBM Cloud sales and educational providers on a limited basis. Feature codes are meant for select groups and are typically given out at hackathons, conferences, and other events. If you are taking a course through an educational provider and need additional resources to complete the course, contact your educational provider to determine if a feature code is applicable.
* How do I apply a promo code?

To apply your promo code, go to the [Promotions](https://cloud.ibm.com/billing/promotions) page in the console, enter your promo code, and click Apply. For more information, see [Applying promo codes](https://cloud.ibm.com/docs/billing-usage?topic=billing-usage-applying-promo-codes).

You might be looking for information on feature codes and subscription codes.
[Download icon](https://cloud.ibm.com/icons/download.svg) and choose an invoice format. You can download an invoice as a simplified PDF, a detailed PDF, or as an excel spreadsheet. In some cases, you are redirected to the [IBM Invoices website](https://www.ibm.com/invoices) where you can download your invoices. From the Invoices page, click the Actions icon ![Actions icon](https://cloud.ibm.com/icons/action-menu-icon.svg) and select the invoice format. You can download an invoice as a simplified PDF, a detailed PDF, or as an excel spreadsheet.
* Is paperless invoicing available?

Yes, you can switch to paperless invoices by submitting a request on the [IBM Customer Support site](https://www.ibm.com/support/customer/zz/en/selectcountrylang.html). For more information, see [Requesting paperless invoices](https://cloud.ibm.com/docs/billing-usage?topic=billing-usage-managing-invoicesrequest-paperless-invoices).
* What are the adjustments that are shown on my invoice?

The adjustments section of your current invoice includes charges or credits from previous billing periods that weren't included on your previous invoice.
* How do I know if my invoice is paid?

If you manage your invoices through the IBM Console, you can see the invoice status by clicking Manage > Billing and usage, and selecting Invoices. When the invoice is paid, the status is Closed. If your invoices are managed through the [IBM Invoices website](https://www.ibm.com/invoices), it's paid when the status is Settled.
* How do I add subscription credit to my account?

After you purchase a subscription, you'll receive an email with a subscription code that adds the credit to your account.
Changing the service plan of an instance 

When you provision an instance of the IBM Cloud Activity Tracker service, you must choose a service plan. Different plans offer different features. You can change the service plan at any time.

[Learn more about service plans](https://cloud.ibm.com/docs/activity-tracker?topic=activity-tracker-service_plan).



 Changing the service plan through the Observability dashboard 

To change the service plan of an instance from the Observability dashboard in the IBM Cloud, complete the following steps:



1. Log in to your [IBM Cloud account](https://cloud.ibm.com/login).

After you log in with your user ID and password, the IBM Cloud UI opens.
2. Go to the menu icon ![menu icon](https://cloud.ibm.com/docs-content/v1/content/6f3c07c34058f637b1c86044ca4f9b24214330a7/icons/icon_hamburger.svg) and select Observability to access the Observability dashboard.
3. Select Activity Tracker.
4. Click the Actions icon ![Actions icon](https://cloud.ibm.com/docs-content/v1/content/6f3c07c34058f637b1c86044ca4f9b24214330a7/icons/action-menu-icon.svg) for the instance you want to change and select Edit plan.
5. Select a service plan.
6. Click Save.







 Changing the service plan through the CLI 

Complete the following steps to change the service plan:



1. Install the IBM Cloud CLI. [Learn more](https://cloud.ibm.com/docs/cli?topic=cli-getting-started).
2. Log in to the location in the IBM Cloud where the instance is provisioned.
Discovery pricing plans 

Learn more about the IBM Watson® Discovery service plans, so you can pick the plan type that best meets your needs.



 Plus 

Find targeted answers and insights across many document types.

The first Plus plan that is created includes a 30-day trial at no cost. You must pay for each additional Plus plan (and for use of the first plan after the 30-day trial ends).

If you continue to use a Plus plan service instance after the 30-day trial ends, you are charged for it. To avoid being charged after 30 days, you must delete the Plus plan service instance.



 What's included 

For subscription accounts, the monthly fee per instance is $500.

The plan includes the following features:



* 10,000 documents per month ($50 for every additional 1,000 documents per month)
* 10,000 queries per month ($20 for every additional 1,000 queries per month)
* Up to 5 queries per second
* Optical Character Recognition(OCR)
* Out of the box data source connectors
* Table Retrieval
* Custom NLP models
* Custom Relevance Model
* Entity extractor







 Artifact limits 



* Up to 500,000 queries per month
* Up to 500,000 documents
* Up to 20 projects
* Up to 40 collections (Up to 5 collections per project)
* Up to 10 MB document size
* Up to 3 custom models [Learn more](https://cloud.ibm.com/docs/discovery-data?topic=discovery-data-pricing-planscustom-models)
* Up to 40 custom fields for Smart Document Understanding model and model import and export
* Up to 20 custom dictionaries
* Up to 20 custom pattern extraction models
* Up to 20 custom regular expression models
* Up to 20 custom text classification models









 Enterprise 

Scale and secure your Discovery application with enterprise-grade support and performance, and address more use cases including contract analysis and content mining to explore insights across documents.



 What's included 

For subscription accounts, the monthly fee per instance is $5,000.

The plan includes the following features:
ibmcloud resource service-instance-create <instance_name> secrets-manager <plan>



Table 1. Descripition of the information that is required to provision the Secrets Manager service

 Variable Description 

 Instance name (name) A unique alias for your service instance. 
 Pricing plan (plan) The pricing plan that you want to use, provided as a plan ID. To obtain the plan ID, run ibmcloud catalog service secrets-manager. For more information about plan IDs, see [Updating your service plan](https://cloud.ibm.com/docs/billing-usage?topic=billing-usage-changing). 
 Private endpoints If you need to provision an instance of Secrets Manager that uses [private endpoints only](https://cloud.ibm.com/docs/secrets-manager?topic=secrets-manager-service-connection), you can append -p '{"allowed_network": "private-only"}' to your command. 
 Encryption To provision an instance of Secrets Manager that uses [customer-managed encryption](https://cloud.ibm.com/docs/secrets-manager?topic=secrets-manager-mng-datadata-encryption), append -p '{"kms_key": "<root_key_crn>"}'. Replace <root_key_crn> with the CRN value for the root key that you want to integrate. 



You can create only one Trial instance of Secrets Manager per account. Before you can create a new Trial instance, you must delete the existing Trial instance and its reclamation.
4. Optional: Verify that the service instance was created successfully.

ibmcloud resource service-instances



To update your service plan after you create an instance, see [Updating your service plan](https://cloud.ibm.com/docs/billing-usage?topic=billing-usage-changing).





 Upgrading a Secrets Manager instance to the Standard plan 

When your Trial instance expires, you lose access to your secrets, and integrations. To preserve your data, and prevent any disruptions in your workflow, you must upgrade to the Standard plan before your Trial plan expires.
Depending on which region your account is located in, you can switch to paperless invoicing by submitting a request in writing through the IBM Customer Support site. Paperless invoicing isn't available in all regions.



1. Go to [IBM Customer Support](https://www.ibm.com/support/customer/zz/en/selectcountrylang.html), and select your region.
2. Click Contact us.
3. Click Email us in the Invoice, payment section.
4. Provide your IBM customer number in your request to switch to paperless billing. Click Save.

If you don't know your customer number, contact IBM Cloud Support by calling 1-866-325-0045 and selecting the third option, or contact the [eCustomer Care team](https://www-112.ibm.com/software/howtobuy/passportadvantage/paocustomer/docs/en_US/ecare.html).
5. To track the status your request, click My Requests.
First, add the Export Control Classification Number and the United Nations Standard Products and Services Code that applies to your product. Next, define your pricing plan. Currently, you can choose a free or usage-based pricing plan. If you’d like, you can add multiple plans for your product. [Click Pricing then click Add ECCN to add your Export Control Classification Number. Click Add UNSPSC to add the United Nations Standard Products and Services Code for your product. Click Add plan, select the plan type, add a name, select how resource instances should be deployed, and click Save.]

For usage-based plans, you must submit your tax and EFT information to set up and receive payment disbursements for usage. You’ll also want to add metrics to determine how customers are charged, and submit your updates for approval. [The Payments to me page is highlighted. Click Add metrics to add your metrics to the pricing plan. In the Metering approval section, click Request approval.]

Building one or more service brokers is needed to manage the lifecycle of your service and metering integration. A broker must be added to complete your pricing plan. Your technical team member can get started with our sample broker. Add your broker by entering a name, a URL, a username, and a password. Or, you can import brokers from your account. After you add your broker, link it to your pricing plan. [Click Brokers. In the Onboard brokers to IBM Cloud section, click OK to open the sample reference broker. Click Add broker to add your broker. Click Pricing, click the actions icon for your pricing plan, and click Edit plan to link your broker to your pricing plan.]

Now that you’ve defined your pricing model, review how customers would understand and experience it. After your metering updates are approved, validate that your metered plans are correctly configured by enabling and submitting a usage test. This usage test includes creating your metering JSON, calling the Usage Metering API, and submitting metering evidence. [Click Add metrics for the pricing plan you added. Click Test estimation and metering to submit your metering evidence for review.]
After you verify your identity, you set up and provide details for your authentication factor.





 Step 3: Estimate your costs 

Complete the following steps to get an estimate of how much your usage might cost:



1. Go to the [catalog](https://cloud.ibm.com/catalog), and select Services.
2. Select a service that you're interested in.
3. Select a pricing plan, enter other configuration details if needed, and click Add to estimate.

By default, the estimator shows the pricing and billing currency for your location. Pricing can vary by region. If you're estimating costs for a different location, select the correct region to view accurate pricing.
4. Add the calculated cost to your estimate by clicking Save.
5. When you're done adding products to your estimate, click Review estimate to a detailed view of your estimate.

You can download a CSV, XSLX, or PDF of the estimate by clicking Download.







 Step 4: Manage your invoices and payment methods 

Before you start working with resources in your account, familiarize yourself with where you can manage your payment method and access your invoices.



 Managing your payment method 



* To manage your payment method for an account that's billed in USD currency, go to Manage > Billing and usage in the IBM Cloud console, and select Payments.
* To manage your payment method for an account that's billed in non-USD currency, go to [IBM Billing](https://myibm.ibm.com/billing/).







 Accessing your invoices 



* To access an invoice for an account that's billed in USD currency, go to Manage > Billing and usage in the IBM Cloud console, and select Invoices.
* To access an invoice for an account that's billed in non-USD currency, go to Manage > Billing and usage in the IBM Cloud console, and select Invoices. Then, click IBM Invoices.









 Step 5: Set preferences for receiving notifications 

Complete the following steps to set your preferences for receiving various types of notifications:



1.
Small S 
 Medium-Small MS 
 Medium M 
 Medium-Large ML 
 Large L 
 X-Large XL 
 XX-Large XXL 





* Querying and indexing can proceed during upgrading. The time required for upgrading depends on a number of factors. You can poll your environment, using the API, while the upgrade completes.
* Moving from one level of Advanced to another does not require the creation of new instances.
* After the upgrade is complete, you are billed at the new plan rate.
* If you later find that you need a smaller plan size, set up the appropriate plan size, migrate your data, and cancel the larger plan.







 Upgrading to a Premium plan 

If you are interested in a Premium plan, contact [Sales](https://ibm.biz/contact-wdc-premium).