vania-janet/multiturn-rag-retrieval-data huggingface dataset:
Contact the Cloud Trust and Enablement team by email at [verify@us.ibm.com](mailto:verify@us.ibm.com).





 Why was my change request rejected? 

 What’s happening 

You tried to place an order in the IBM Cloud console [Payments page](https://cloud.ibm.com/billing/payments), but you get one of the following error messages:

> Failed to complete the Change Request process due to the following error: We're afraid this transaction has been rejected. Invalid account number.

or

> Failed to complete the Change Request process due to the following error: We are unable to process your request: Transaction Rejected.

 Why it’s happening 

Your credit card number was not recognized by your credit card issuer.

 How to fix it 

Contact your credit card issuer for more information.





 Why was my change request rejected because of a VAT ID? 

 What’s happening 

You tried to complete a change request IBM Cloud console [Payments page](https://cloud.ibm.com/billing/payments), but you get the following error message:

> Failed to complete the Change Request process due to the following error: VAT ID is a required field for ...

 Why it’s happening 

Your VAT ID, CST or other tax identification number cannot be validated.

 How to fix it 



1. Verify that tax identification number is valid.
2. Verify that the tax identification number is associated with the same country as the physical country of residence in your IBM Cloud profile.
3. Verify whether a VAT ID is required to create an IBM Cloud account in your country of residence. For more information, see [Personal use availability](https://cloud.ibm.com/docs/account?topic=account-account-getting-startedsignup-personalaccts).
4. Verify that you are creating the correct account type: personal or business.







 Why was there an error in the payment process? 

 What’s happening 

An issue occurred that caused the payment process to fail. This error might prompt the following message:
After you add all of your product's support details, provide the required URLs for your product.
5. Add all locations where you provide support for your product.
6. Add your escalation information. Do not use a personal phone number or email.
7. Provide your support contact information. This information is for internal use only and is not displayed on the product details page.







 Next steps 

[Onboard and validate your Terraform template](https://cloud.ibm.com/docs/sell?topic=sell-vsimage-onboard).
After you add all of your product's support details, provide the required URLs for your product.
5. Add all locations where you provide support for your product.
6. Add your escalation information. Do not use a personal phone number or email.
7. Provide your support contact information. This information is for internal use only and is not displayed on the product details page.







 Next steps 

[Onboard and validate your Terraform template](https://cloud.ibm.com/docs/sell?topic=sell-terraform-template-onboard).
The request succeeds despite the warnings.





 Specifying input text 

Both the POST and GET /v1/synthesize methods accept plain input text or text that is annotated with SSML. The two versions differ primarily in how you specify the text that is to be synthesized. The following examples both pass the plain text Hello world.



* The POST /v1/synthesize method accepts input text in the body of the request. You specify the input with a simple JSON construct that includes plain text or SSML. You must also specify a value of application/json for the Content-Type header.

IBM Cloud

curl -X POST -u "apikey:{apikey}" --header "Content-Type: application/json" --header "Accept: audio/wav" --output hello_world.wav --data "{"text":"Hello world"}" "{url}/v1/synthesize?voice=en-US_MichaelV3Voice"

IBM Cloud Pak for Data

curl -X POST --header "Authorization: Bearer {token}" --header "Content-Type: application/json" --header "Accept: audio/wav" --output hello_world.wav --data "{"text":"Hello world"}" "{url}/v1/synthesize?voice=en-US_MichaelV3Voice"
* The GET /v1/synthesize method accepts input text that is specified by the text query parameter. You specify the input as plain text or SSML, both of which must be URL-encoded.

IBM Cloud

curl -X GET -u "apikey:{apikey}" --header "Accept: audio/wav" --output hello_world.wav "{url}/v1/synthesize?text=Hello%20world&voice=en-US_MichaelV3Voice"

IBM Cloud Pak for Data
"reasons":
{
"code": "NO_BODY_ERR",
"message": "Missing body in request",
"status": 400,
"moreInfo": "https://cloud.ibm.com/apidocs/key-protect"
}
]
}
]
}

 step 5 - succeeds to unwrap the ciphertext because the request is complete
$ curl -X POST "https://us-south.kms.cloud.ibm.com/api/v2/keys/$KEY_ID/actions/unwrap" -H "authorization: Bearer $ACCESS_TOKEN" -H "bluemix-instance: $KP_INSTANCE_ID" -H "content-type: application/vnd.ibm.kms.key_action+json" -d '{
"ciphertext": "'$CIPHERTEXT'"
}'





 JSON response 

{
"plaintext": "2eLAD3LyD3H2bq8dIDAy0A/lN9DSE/Ne3bwu40CdErs=",
"keyVersion": {
"id": "66ffaf5b-86c8-4a50-8a2a-920ae71f86dc"
}
}









 14 - Number of authorizations required to... 



 Message 

Number of authorizations required to delete is not met

Reason code: AUTHORIZATIONS_NOT_MET





 HTTP status code 

409 - Conflict

The HTTP 409 Conflict response status code indicates a request conflict with current state of the server.

Conflicts are most likely to occur in response to a PUT request. For example, you may get a 409 response when uploading a file which is older than the one already on the server resulting in a version control conflict.





 Context 

A key with a dual authorization policy cannot be deleted without an authorization from two users.



 Example 

These steps illustrate how to create the error message.



1. Create a root key
2. Enable the dual authorization policy
3.
Why can't I create a project? 

You try to create a project from the Projects page in the console, but you encounter an error.

  What’s happening 

When you click Create from the Projects page in the console, you encounter this error:

> Additional access required

  Why it’s happening 

You don't have the required level of access to create a project.

  How to fix it 

Assign yourself access, or request access from your account administrator. For more information, see [Assigning users access to projects](https://cloud.ibm.com/docs/secure-enterprise?topic=secure-enterprise-access-project).
You can programmatically provide a list of features that highlight your product's attributes and benefits for users by calling the [Partner Center Sell API](https://cloud.ibm.com/apidocs/partner-center-sellupdate-catalog) as shown in the following sample request. The example adds a feature to the product that is named Best feature with the This is the main feature of my product. description:

curl --request PATCH --url https://product-
lifecycle.api.cloud.ibm.com/openapi/v1/products/9fab83da-98cb-4f18-
a7ba-b6f0435c9673/catalog --header 'Authorization: Bearer TOKEN' --header 'Content-Type: application/json' --data '{
"highlights": [{
"description": "This is the main feature of my product.",
"title": "Best feature"
}],
}'





 Providing a detailed description about your product 

You can programmatically add a detailed description to your product by calling the [Partner Center Sell API](https://cloud.ibm.com/apidocs/partner-center-sellupdate-catalog) as shown in the following sample request. The example adds the Simplify cloud resource deployment with automation that scales so you can focus on the business and not the process. description to the product:

curl --request PATCH --url https://product-
lifecycle.api.cloud.ibm.com/openapi/v1/products/9fab83da-98cb-4f18-
a7ba-b6f0435c9673/catalog --header 'Authorization: Bearer TOKEN' --header 'Content-Type: application/json' --data '{
"longDescription": "Simplify cloud resource deployment with automation that scales so you can focus on the business and not the process."
}'

The detailed description is displayed at the beginning of your product page in the catalog.





 Providing media
Why can’t I apply a commitment to my account? 

You've already had a commitment on your account and you want to add another.

  What’s happening 

Your Enterprise Savings Plan account has expired and you try to add another commitment by using the Commitments and Subscriptions page in the IBM Cloud console.

  Why it’s happening 

You can't add a commitment to the account by using the IBM Cloud console. The only way to add a commitment is by contacting sales.

  How to fix it 

To contact sales, go to [IBM Cloud Sales](https://www.ibm.com/cloud?contactmodule) to begin your chat.
Fields 



 Name Type Description Required? 

 response_type string audio Y 
 source string The https: URL of the audio clip. The URL can specify either an audio file or an audio clip on a supported hosting service. For more information, see [Adding an Audio response type](https://cloud.ibm.com/docs/assistant?topic=assistant-dialog-overviewdialog-overview-add-audio). Y 
 title string The title to show before the audio player. N 
 description string The text of the description that accompanies the audio player. N 
 alt_text string Descriptive text that can be used for screen readers or other situations where the audio player cannot be seen. N 
 channel_options.voice_telephony.loop string Whether the audio clip should repeat indefinitely (phone integration only). N 







 Example 

This example plays an audio clip with a title and descriptive text.

{
"output": {
"generic":[
{
"response_type": "audio",
"source": "https://example.com/audio/example-file.mp3",
"title": "Example audio file",
"description": "An example audio clip returned as part of a multimedia response."
}
]
}
}







 iframe 

Embeds content from an external website as an HTML iframe element.



 Fields 



 Name Type Description Required? 

 response_type string iframe Y 
 source string The URL of the external content. The URL must specify content that is embeddable in an HTML iframe element. For more information, see [Adding an iframe response type](https://cloud.ibm.com/docs/assistant?topic=assistant-dialog-overviewdialog-overview-add-iframe). Y 
 title string The title to show before the embedded content. N 
 description string The text of the description that accompanies the embedded content. N 
 image_url string The URL of an image that shows a preview of the embedded content. N 







 Example
load_balancer_missing_name 

Message: Load balancer name is missing.

The load balancer name is a required field. Provide a name for the load balancer.





 load_balancer_missing_subnets 

Message: Load balancer subnets is missing.

The field subnets is required. In your request to create a load balancer, provide information about the subnets in which you wish to create the load balancer.





 load_balancer_missing_subnet_id 

Message: Subnet ID is missing.

The Subnet ID is a required field. Provide a subnet ID with your command.





 load_balancer_not_found 

Message: The load balancer with ID <load_balancer_id> cannot be found.

Provide the ID of an existing load balancer.





 load_balancer_over_quota 

Message: Load balancer cannot be created. Quota of load balancer instances under your account has reached maximum limit.

Delete an existing load balancer, or contact support to increase the load balancer quota on your account.

The quotas per resource are specified in [Quotas and limits for VPC](https://cloud.ibm.com/docs/vpc-on-classic?topic=vpc-on-classic-quotas).





 load_balancer_subnet_not_found 

Message: The subnet with ID <subnet_id> cannot be found.

In your request, you must provide IDs of existing subnets in which you wish to create the load balancer.





 load_balancer_unchanged_update 

Message: There is nothing to update the load balancer with ID <load_balancer_id>.

No information was given for updating a load balancer instance with the ID you specified.





 load_balancer_update_conflict 

Message: The load balancer with ID <load_balancer_id> cannot be updated because its status is one of these:



* UPDATE_PENDING
* CREATE_PENDING
* DELETE_PENDING
* MAINTENANCE_PENDING



Try updating the load balancer when it is in ACTIVE status.





 member_duplicate_address_and_port
FAQs for custom image templates 



  Why don’t I see some of my disks as choices on the 'Create image template' page? 

Disks that aren't contained within a volume (storage group) aren't eligible to capture and therefore you don't see them listed on the page. If you want a missing disk to show up as a choice, you must submit a [support ticket](https://cloud.ibm.com/docs/get-support?topic=get-support-using-avatar) that asks to associate the disk with a volume.





  Why did my capture fail? 

When a capture fails, an error occurred. If the error can be resolved, you might be contacted by our support personnel. Until the error is resolved, a completed image isn't in the portal. If you want to know why the capture failed, you can [contact support](https://cloud.ibm.com/docs/get-support?topic=get-support-using-avatar).





  Why don't I see my captured images? 

If you don’t see a captured image in your portal, the capture experienced an unrecoverable error. For more information, [contact support](https://cloud.ibm.com/docs/get-support?topic=get-support-using-avatar).
Why can't I upload my product's source details from my source repository? 

If you encounter an error when you are importing your software into a private catalog, a file might be missing or formatted incorrectly within your source repository. Or, if your repository is private, authentication failed.

  What’s happening 

You receive the following error message when you try to upload your product's source details from a GitHub or GitLab repository to your private catalog:

> There was an error while contacting this URL.

  Why it’s happening 

This error typically occurs because a file is missing or formatted incorrectly. Or, if your repository is private, there was an error authenticating with it.

  How to fix it 

Do one of the following, depending on your product's delivery method:



*  If you are uploading a .tgz or .yaml file, make sure that the file is formatted correctly. For a .yaml file, all required fields must be specified in the file. A .tgz file must contain a single root folder with all source files contained within that folder.
*  If your source details are in a private repository, make sure that you have a personal access token or secret to authenticate. For more information, see [Importing a version to your private catalog](https://cloud.ibm.com/docs/sell?topic=sell-sw-validate&interface=uisw-validate-add).
*  Make sure that your repository supports HTTPS protocol.



For more information about GitHub repositories, see [Managing releases in a repository](https://docs.github.com/en/free-pro-team@latest/github/administering-a-repository/managing-releases-in-a-repository).

For more information about GitLab repositories, see [Releases](https://docs.gitlab.com/ee/user/project/releases/::text=In%20GitLab%2C%20a%20release%20enables,point%20in%20the%20source%20code.).
[Click Add media to add images or videos. Click Add your documentation URL to add a link to your official documentation. ]

Next, define your pricing model. Currently, you can select a free plan or a bring your own license plan. Note that a bring your own license, or BYOL plan requires a URL to the license. [Click Pricing and select the Free pricing model.]

Head over to the Support tab and define your support experience. First, provide details that explain how users can get self-help, open support cases, and engage directly in real time with your support team. [Click Support. Then, click Provide URL to add your support site URL. Click Describe process for responding to support issues to describe the support process. Then, click Provide the countries in which support is available to add support locations.]

Next, explain how IBM Cloud Support leaders can contact your support team leaders. [Click Describe process for IBM Cloud response to support issues and provide a description of the support process. Click Provide support contact information to share the support contacts with IBM.]

From the Software tab, import a version of your product to the test environment that you created when you registered your product. [Click Software. Then, click Import a version.]

Choose your delivery method and select your source repository type – either public or private – and provide the URL to it. Then, enter the version of your product. After importing your product, you're ready to configure it by adding any required deployment values. [Click Step 2 - Configure the deployment details to add deployment values.]

Add links to the license agreements that your users are required to accept when they install your product. [Click Add license agreements.]

Now, you’re ready to validate that your product can be successfully installed on the deployment target. [Click Validate product. Click Next > Next > Validate to validate your product.]

Head back to Partner Center and check your progress in the Onboarding checklist. [Once validation is complete, click Go to Partner Center.]

At this point, you’ve completed all the required tasks and you’re ready to submit your product for publishing approval.
For more information, see [Required permissions](https://cloud.ibm.com/docs/vpc?topic=vpc-resource-authorizations-required-for-api-and-cli-calls).





 Why is IBM Cloud Schematics not able to provision the cluster and fails with an error that the provided name is not unique? 

 What’s happening 

Schematics isn't able to provision the cluster, and you are seeing the following example error message:

"code": "validation_unique_failed",
"message": "Provided Name (sample-slurm-vpc) is not unique",
"target": {
"name": "name",
"type": "field",
"value": "sample-slurm-vpc"
}

 Why it’s happening 

VPC resource names must be unique. If a resource exists with the same name, you might get a similar error.

 How to fix it 

Deprovision the existing resource and try again.





 Why is IBM Cloud Schematics not able to provision the cluster while using a custom image? 

While using a custom image, Schematics isn't able to provision the cluster, and you are seeing one of the following error messages:

 What’s happening 



* The arugment "image" is required, but no definition was found.
* Unknown variable. There is no variable named "image_id".



 Why it’s happening 

The custom image that is used for one of the virtual server instances isn't present in the target region and zone or it is not accessible by the account and API key that is used to provision the cluster.

 How to fix it 

If you are using a custom image for any of your virtual server instances, ensure that the custom image is available in the target region and zone and is accessible by the account and API key that is used to provision the cluster.





 Why am I receiving an error for my refresh token? 

 What’s happening 

You are receiving a refresh token error in the generate a plan, apply a plan, and destroy resources requests: Error: The provided Refresh Token is invalid.
The choice of omission instead of sending explicit null values can be considered stylistic, but is also supported by the use of JSON merge patch, [whose specification notes](https://datatracker.ietf.org/doc/html/rfc7386section-1) that its own use of null as a sentinel limits its suitability to "describing modifications to JSON documents that primarily use objects for their structure and do not make use of explicit null values."







 Examples 

Every primitive property in a schema MUST have a valid realistic example value. Example values SHOULD be consistent with values that could appear in the system under normal usage conditions and SHOULD NOT contain any obvious redactions or contrived abbreviations. Sensitive values (such as real identifiers or employee usernames) from test accounts used to generate examples MUST be replaced with dummy values that appear no less real.

For example, an example encryption key SHOULD be a real key, albeit one generated for no other purpose than to be an example.

The example for each property SHOULD be compatible with example values for other properties in the schema such that a schema example constructed from individual property examples is itself valid. However, if two properties are themselves mutually exclusive in a schema, each of the properties MUST still have an example value.



 Object and array examples 

An example for an object or array MUST be embedded as a native JSON or YAML structure in an OpenAPI definition and MUST NOT be represented as JSON wrapped in a string.
Make a slot optional or disable it under certain conditions. You can optionally configure a slot in these ways:



* Optional: To make a slot optional, add a slot without a prompt. Your assistant does not ask the user for the information, but it does look for the information in the user input, and saves the value if the user provides it. For example, you might add a slot that captures dietary restriction informations in case the user specifies any. However, you don't want to ask all users for dietary information since it is irrelevant in most cases.





Optional slot

 Information Check for Save it as 

 Wheat restriction @dietary $dietary 



If you make a slot optional, only reference its context variable in the node-level response text if you can word it such that it makes sense even if no value is provided for the slot. For example, you might word a summary statement like this, I am ordering a $size $dietary pizza for delivery at $time. The resulting text makes sense whether the dietary restriction information, such as gluten-free or dairy-free, is provided or not. The result is either, I am ordering a large gluten-free pizza for delivery at 3:00PM. or I am ordering a large pizza for delivery at 3:00PM.



* Conditional: If you want a slot to be enabled only under certain conditions, then you can add a condition to it. For example, if slot 1 asks for a meeting start time, slot 2 captures the meeting duration, and slot 3 captures the end time, then you might want to enable slot 3 (and ask for the meeting end time) only if a value for slot 2 is not provided. To make a slot conditional, edit the slot, and then from the More![More icon](https://cloud.ibm.com/docs-content/v1/content/417db917d18067d9dcc4cf2612564a9a87c3ddc8/assistant/images/kebab.png) menu, select Enable condition. Define the condition that must be met for the slot to be enabled.