vania-janet/multiturn-rag-retrieval-data huggingface dataset:
* To access an invoice for an account that's billed in USD currency, go to Manage > Billing and usage in the IBM Cloud console, and select Invoices.
* To access an invoice for an account that's billed in non-USD currency, go to Manage > Billing and usage in the IBM Cloud console, and select Invoices. Then, click IBM Invoices.









 Step 5: Set preferences for receiving notifications 

Complete the following steps to set your preferences for receiving various types of notifications:



1. To receive notifications about IBM Cloud platform-related, or resource-related items, go to the Avatar icon ![Avatar icon](https://cloud.ibm.com/docs-content/v1/content/4d8c6eec891cff72b666dc24bd3211810c77fb42/icons/i-avatar-icon.svg)Profile > Notification preferences.



* When you set IBM Cloud platform notifications, you receive email notifications that are associated with only the platform. You do not receive notifications about events that are associated with IBM Cloud services. By default, all platform notifications are turned off.
* If you update your preferences on resource activity, such as incidents, maintenance, security bulletins, or infrastructure service updates, the notifications are for only the services you use or the devices that you have created. By default, all infrastructure notifications are turned off.



2. To receive spending notifications, go to Manage > Billing and usage > Spending notifications in the IBM Cloud console. Or, you can access it directly from the [Notification preferences](https://cloud.ibm.com/user/notifications) page by clicking Manage in the Billing and Usage section.

You receive notifications when you reach 80%, 90%, and 100% of the spending thresholds that you specify. Enter the dollar amount to set a spending threshold when set up your spending notification. For more information, see [Setting spending notifications](https://cloud.ibm.com/docs/billing-usage?topic=billing-usage-spending).







 Step 6: Create your resource groups
Suspend billing 

When you power off IBM Cloud® Virtual Servers that support the suspend billing feature, you don't accrue costs for certain compute resources. Billing stops automatically when the server is powered off. The suspend billing feature helps you reduce cost and prevents you from having to reprovision a virtual server when you need its resources again. Suspend billing does not apply to secondary public IP addresses and storage. A minimum 25% usage charge is applied to a powered off instance during its billing cycle.

If your profile doesn't support the suspend billing option or you choose not to suspend your instances, you are billed for your usage. The usage rate is based on the normal hourly or monthly rates for your instance configuration.

Most virtual server instances that were created before 1 November 2018 and instances that are billed monthly don't support the suspend billing feature. To find out whether your virtual server instance supports the suspend billing feature, see [Viewing suspend billing feature](https://cloud.ibm.com/docs/virtual-servers?topic=virtual-servers-viewing-suspend-billing-feature).



 Before you begin 

To provision a virtual server instance that supports the suspend billing feature, the virtual server instance must be configured with the following settings:



1. Hourly SAN
2. Public profiles from one of the following families:



* Balanced
* Compute
* Memory
* Variable compute





For suspend billing to work properly, your instance must meet the preceding requirements and you must specify a profile.

You can use the suspend billing feature as a faster alternative to provisioning and reclaiming a virtual server instance.

Billing is suspended only when you power off your virtual server instance through the IBM Cloud console, CLI, or SoftLayer API. If you power off your virtual server instance directly through the OS, billing isn't suspended for that instance.





 Provisioning details 

You can provision a virtual server instance that supports the suspend billing feature through the IBM Cloud catalog (cloud.ibm.com), CLI, or the SoftLayer API. You can't provision a virtual server instance that supports the suspend billing feature through the IBM Cloud infrastructure customer portal (control.softlayer.com).
Power Systems Virtual Server uses a monthly billing rate that includes the licenses for the AIX and IBM i operating systems. The monthly billing rate is pro-rated by the hour based on the resources that are deployed to the Power Systems Virtual Server instance for the month. When you create the Power Systems Virtual Server instance, you can see the total cost for your configuration based on the options that you specify. You can quickly identify what configuration options provide you with the best value for your business needs. For more information, see [Pricing](https://cloud.ibm.com/docs/power-iaas?topic=power-iaas-pricing-virtual-serverpricing-virtual-server).

Power Systems Virtual Server does not provide Linux stock images. You must bring your own Linux image (OVA format) and subscription. SLES and RHEL OVA images are supported. [Learn more](https://cloud.ibm.com/docs/power-iaas?topic=power-iaas-using-linux)





 Infrastructure customization 

You can configure and customize the following options when you create a Power Systems Virtual Server:



* Number of virtual server instances
* Number of cores
* Amount of memory
* Data volume size and type
* Network interfaces







 Bring your own image 

IBM provides you with stock AIX and IBM i images when you create a Power Systems Virtual Server. However, you can always [bring your own](https://cloud.ibm.com/docs/power-iaas?topic=power-iaas-deploy-custom-image) custom AIX, IBM i or Linux image that you have tested and deployed.





 Support for SAP NetWeaver or SAP HANA applications 

When you provision a Power Systems Virtual Server instance to support SAP NetWeaver applications, select a version of the IBM-provided AIX or Linux stock operating system image. When you provision a Power Systems Virtual Server instance to support the SAP HANA applications, select a version of the IBM provided Linux® stock image. IBM i operating system and custom AIX and Linux images are not supported for SAP workloads.
FAQs for invoices 

Review the following FAQs to find helpful information about invoices. To find all FAQs for IBM Cloud®, see our [FAQ library](https://cloud.ibm.com/docs/faqs).



 Where can I access my invoice? 

If you have a billable account, you can access your invoice by clicking Manage > Billing and usage, and selecting Invoices. If you have a Lite account, you don't have an invoice because you're never charged for Lite plan usage.

You might be redirected to [IBM Invoices website](https://www.ibm.com/invoices). See [How do I view invoices for Pay-As-You-Go or Subscription accounts?](https://cloud.ibm.com/docs/billing-usage?topic=billing-usage-ts_cant-view-invoice) and [Viewing your invoices](https://cloud.ibm.com/docs/billing-usage?topic=billing-usage-managing-invoices) for more information.





 Why does my usage not match my invoice? 

Your usage might not match your invoice because the months that are used to compare usage aren't the same, or the total amount of the orgs wasn't selected. For more information, see [Viewing your usage](https://cloud.ibm.com/docs/billing-usage?topic=billing-usage-viewingusage). If it still doesn't match, get in touch with us by calling 1-866-325-0045 and choosing the third option, or by opening a [support case](https://cloud.ibm.com/unifiedsupport/supportcenter).





 Why can't I manage my invoices? 

You might not have the correct permissions. Ask your account owner to add you to the View account summary access group. For more information, see [Managing migrated SoftLayer account permissions](https://cloud.ibm.com/docs/account?topic=account-migrated_permissions).
See [Estimating your costs](https://cloud.ibm.com/docs/billing-usage?topic=billing-usage-costcost).

Keep in mind that some charges are not reflected in the estimate, such as tiered pricing for increased hourly usage. For more information, see [Understanding costs for your clusters](https://cloud.ibm.com/docs/openshift?topic=openshift-costscosts-for-clusters).





 Managing costs 

The following steps present a general process to manage costs for your Red Hat OpenShift on IBM Cloud clusters.



1. Decide on a cloud platform strategy to manage your resources.



* See [Best practices for billing and usage](https://cloud.ibm.com/docs/billing-usage?topic=billing-usage-best-practices).
* Organize your billing with [resource groups](https://cloud.ibm.com/docs/account?topic=account-rgs).
* [Add tags to your clusters](https://cloud.ibm.com/docs/openshift?topic=openshift-add_workerscluster_tags) according to your organizational strategy.



2. Plan the type of cluster that you need.



* [Size your cluster to support your workloads](https://cloud.ibm.com/docs/openshift?topic=openshift-strategysizing), including the network bandwidth that your workloads need.
* [Decide the cluster environment that you want](https://cloud.ibm.com/docs/openshift?topic=openshift-strategykube_env).
* [Consider the availability that you want for your cluster](https://cloud.ibm.com/docs/openshift?topic=openshift-ha_clusters). For example, a basic high availability setup is one multizone cluster with two worker nodes in each of three zones, for a minimum total of 6 worker nodes.



3. Check out other IBM Cloud services, add-ons, operators, and other third-party software that you might use that can increase your cost.
You can estimate the cost of a service using the cost estimator on the provisioning pages for Direct Link offerings. For example, log in to the [IBM Cloud Direct Link console](https://cloud.ibm.com/interconnectivity/direct-link) and click Order Direct Link. Then, choose to order Direct Link Connect or Direct Link Dedicated. As you complete the ordering form, cost estimates appear in the Summary side panel.





 In terms of cost, what do I pay for? 

There are two pricing plans: metered and unmetered. Metered has a port fee and bill per GB egressed across the Direct Link. Unmetered billing has a higher port fee and no usage charges, which are ideal for customers who consistently egress traffic across their direct link.





 Can I change billing options after my direct link is provisioned? 

Yes, you can change billing options after a direct link is provisioned, regardless of whether you chose global or local routing. For example, to change from metered to unmetered billing, navigate to the Details page of the direct link and click Edit. In the side panel, select Unmetered in the Billing section, review the updated information, then agree to the prerequisites and click Submit.





 When does billing begin with Direct Link? 

The fees for Direct Link cover the cost of service termination on the IBM Cloud infrastructure.

Infrastructure services are billed in advance and begin upon acceptance of a client’s order. However, due to the nature of IBM Cloud Direct Link, the Direct Link service billing begins when a BGP session is established with IBM Cloud, or 30 days after the order is submitted.

Billing stops after (1) you request a circuit to be deleted, and (2) the provider has de-provisioned the circuit.





 What extra charges will I incur from other parties with Direct Link? 

You might have extra charges from your provider. See to your carrier or service provider for their fee information.



* Where do I find cost estimates for Direct Link offerings?

 Where do I find cost estimates for Direct Link offerings? 

You can estimate the cost of a service using the cost estimator on the provisioning pages for Direct Link offerings.
: To help you decide and analyze what services you'd like to purchase, you can use the cost estimator. Now, you can go through the console and select each service you'd like to have, and add all of the costs in an easy to use tool. You can even enter projected data usages, lookups per second, writes per second, and queries per second to get a more accurate estimation of your monthly expenditures. You can use the cost estimator with each catalog service you select, or you can click the Cost Estimator icon ![Cost Estimator icon](https://cloud.ibm.com/docs-content/v1/content/adcecdbe4e86955f88aac7f3c1e7ec3ff44992ef/overview/icons/calculator.svg) in the console menu to get a summary of your estimated costs. For more information, see [Estimating your costs](https://cloud.ibm.com/docs/billing-usage?topic=billing-usage-cost).





 01 November 2018 

Updated global location names
: As IBM Cloud continues to expand our global availability footprint, we’re updating our location naming structure to better support an understandable, consistent hierarchy of geographies, regions, and data centers around the world. If you’re familiar with our current global regions, you’ll recognize names like US South and Sydney. We’re aligning these location names to the names of the city in which the data centers physically exist.

For now, the programmatic IDs are not changing, so there’s no impact from an API perspective. The following table shows the old and new location names. For more information and a comprehensive list of data centers and regions, see [Service availability](https://cloud.ibm.com/docs/overview?topic=overview-services_region).



Table 1. New location names

 Previous Location Display Name New Location Display Name Code 

 US South Dallas us-south 
 US East Washington DC us-east 
 United Kingdom London eu-gb 
 Germany Frankfurt eu-de 
 Sydney Sydney au-syd 
 AP North Tokyo jp-tok 









 October 2018
For example, you can assign the Viewer role to an enterprise user so that they can view the amount of available subscription credit in the credit pool. If you would like an enterprise user to be able to add new subscriptions or manage payment methods, you can assign the Editor or Administrator role to them.
* Usage access is provided by assigning enterprise users the Usage Reports Viewer, Editor, or Administrator role on the Enterprise account management service. You can assign this access for the entire enterprise or for specific account groups and accounts.



If you want your billing administrator to be able to view costs by account or account group, assign them the appropriate access on both the Enterprise service and Billing service.

For more information, see [Assigning access for enterprise management](https://cloud.ibm.com/docs/secure-enterprise?topic=secure-enterprise-assign-access-enterprise).
For more information about managing your platform and support subscriptions, see [Managing subscriptions](https://cloud.ibm.com/docs/billing-usage?topic=billing-usage-subscriptions).







 Usage reporting 

Enterprises provide top-down usage reporting so that you can track the costs of resource usage from all accounts in the enterprise. Starting at the enterprise level, you can navigate within the enterprise structure to see the estimated usage costs within each account or account group. At the account level, enterprise users can view costs for each type of resource or service in the account.

Enterprise administrators can provide granular access to users so that they can view usage only for certain account groups or accounts. For example, say that your enterprise has account groups for each department, and each department has account groups for each team.



* You give your financial officer access to view the entire enterprise so that they can track and recover costs for each department.
* You give each department lead access to view usage for everything in their department's account group.
* You give each team lead access to view only the accounts in their team's account group.



Because access in the enterprise is separate from access in each account, enterprise users can't automatically manage resources within the child accounts. Similarly, users in each account can continue to view their past and current usage from the Usage page regardless of whether they have enterprise access.

You can view usage from the Usage page in the console, from the CLI, or from the Enterprise Usage Reports API. For more information, see [Viewing usage in an enterprise](https://cloud.ibm.com/docs/billing-usage?topic=billing-usage-enterprise-usage).





 Invoicing and payments 

Usage in the enterprise is invoiced through the enterprise account. As with all billable accounts, usage is invoiced monthly, and the invoice is due on the billing date for your account. During each billing cycle, a single invoice with the usage costs from all accounts is made available in the enterprise account. The invoice contains costs for all platform and infrastructure usage as a single-line item in your invoice.
Why can't I view the invoices for my Pay-As-You-Go or Subscription account in the console? 

Invoices that are managed outside of the console can not be viewed by going to Manage > Billing and Usage > Invoices in the IBM Cloud console.

 What’s happening 

As a Pay-As-You-Go or Subscription account owner, you might not be able to view your invoices from the Invoices page in the IBM Cloud console.

When you try to view your invoices, one of the following messages is displayed:

Your invoices are managed through IBM.com.

This account is invoiced on a separate billing platform.

 Why it’s happening 

If you have a Pay-As-You-Go account that is billed in a currency other than US dollars or a Subscription account, you view your invoices on the [IBM Invoices](https://www.ibm.com/support/customer/invoices/) website, which is linked from the Invoices page in the console.

 How to fix it 

If you're visiting the Invoices website for the first time, sign up with your IBMid and complete your profile. Then, add access to your account with your IBM customer number.



1. Go to [IBM Invoices](https://www.ibm.com/support/customer/invoices/), and select your region.
2. Log in with the same IBMid and password that you use to log in to IBM Cloud.
3. Complete your profile on the Invoices website.
4. From the Invoices website, go to the Accesses tab. Add access to your account and provide your IBM customer number. If you don't know your customer number, contact IBM Cloud Support by calling 1-866-325-0045 and selecting the third option or contact the [eCustomer Care team](https://www-112.ibm.com/software/howtobuy/passportadvantage/paocustomer/docs/en_US/ecare.html) for help.
Some countries where the local government requires it, taxes are charged directly instead.
* How do I update my credit card?

If you have a Pay-As-You-Go account type that is billed in US Dollars, complete the following steps:



1. Go to the [Payments](https://cloud.ibm.com/billing/payments) page.
2. Click Update card, enter the new credit card information, and click Save.



To switch to a different payment method, select Pay with Other and then click Submit change request. A support case to change your payment method is created for you.

Based on your account type, you might manage your credit card outside of the console. To manage your credit card outside of the console, complete the following steps:



1. Go to [ibm.com](http://www.ibm.com) and log in with the same IBMid and password that you use to log in to IBM Cloud.
2. Click the Avatar icon ![Avatar icon](https://cloud.ibm.com/icons/i-avatar-icon.svg), and select Billing.
3. Click Manage payment method.
4. Enter your credit card information, and click Register.



If your credit card requires a MasterCard SecureCode that is sent to a mobile phone, you might see an unexpected error message after you submit the code. Refresh the manage my wallet page to verify that your new credit card information is saved.
* How do I upgrade my account?

To upgrade your Lite account, go to your [account settings](https://cloud.ibm.com/account/settings). In the Account Upgrade section, click Add credit card to upgrade to a Pay-As-You-Go account, or click Upgrade for a Subscription account.

See [Upgrading your account](https://cloud.ibm.com/docs/account?topic=account-upgrading-account) for more information.
* If I upgrade my Lite account, can I continue to use my existing instances?

Yes, when you upgrade to a Pay-As-You-Go or Subscription account, you can continue to use the instances that you created with your Lite account.
Block tier (up to) The total amount that is charged is established by an up to quantity that doesn't vary within the block If Q is <=Q1, T=T1<br><br>If Q1 < Q <=Q2, T=T2<br><br>If Q2 < Q <=Q3, T=T3 Q1=1000, T1=$0<br><br>Q2=2500, T2=2500<br><br>Q3=10000, T3=$4500<br><br>T=$4500 



Block tier pricing is not currently supported. If your product migrated from the resource management console, and you used block tier pricing, it is still honored. However, you can't add any new block tier pricing plans at this time.





 Metrics for metering models 

If you created your service with Partner Center, you can choose from the following metrics and default metering models:



Table 9. Partner Center metering model metrics

 Type Metric 

 dailyproration_max Active User 
 standard-add API call 
 dailyproration_max Authorized User 
 standard_add Gigabyte hour 
 standard_add Gigabyte month 
 monthlyproration Instance 
 standard_add Terabyte hour 
 standard_add Terabyte month 
 dailyproration_max User 
 standard_add Virtual Server 
 standard_add Virtual Server Hour 
 standard_add Virtual Processor Core 



Third-party providers that migrated from the resource management console to Partner Center can manage their metering models with Partner Center. Any information that you added or edited for pricing plans and metering models by using the resource management console can be updated in Partner Center.
2. Select Users, Trusted profiles, Service IDs, or Access groups, depending on the policy you want to check.
3. Select a specific users, trusted profile, service ID, or access group.
4. Go to Access > Access policies.
5. Click on a policy. /v1/policies are indicated by the following notification:

> Conditions unavailable for v1 policies
6. (Optional) To add conditions to a policy that uses /v1/policies syntax, delete the original policy and create a new one. In the console, new policies use /v2/policies syntax.







 Comparing /v1/policies and /v2/policies syntax 

The policy in each example grants a user access to the Billing service with the Editor role. The /v2/policies example includes temporary time-based conditions, indicated by the "conditions" parameter.

When editing, creating, and deleting policies, use the corresponding API version.



 /v1/policies 

{
"type": "access",
"roles": [
{
"role_id": "crn:v1:bluemix:public:iam::::role:Editor"
}
],
"resources": [
{
"attributes":
{
"name": "accountId",
"value": "000c49bc2724a07000010b1da94c4d0"
},
{
"name": "serviceName",
"value": "billing"
}
]
}
],
"subjects": [
{
"attributes":
{
"name": "iam_id",
"value": "IBMid-00000AV0S0"
}
]
}
]
}
Show more

When you list policies with /v1/policies the API returns /v1/ and a placeholder policy for each /v2/ policy that's in the account.