vania-janet/multiturn-rag-retrieval-data huggingface dataset:
Integration <br><br> * [IBM® Event Streams for IBM Cloud®](https://cloud.ibm.com/docs/framework-financial-services?topic=framework-financial-services-vpc-architecture-aboutservices-integration-event-streams)<br><br><br> 
 Developer tools <br><br> * [IBM Cloud® Continuous Delivery](https://cloud.ibm.com/docs/ContinuousDelivery?topic=ContinuousDelivery-getting-started)<br><br><br> 
 Databases <br><br> * [Hyper Protect DBaaS for MongoDB](https://cloud.ibm.com/docs/framework-financial-services?topic=framework-financial-services-vpc-architecture-aboutservices-databases-ihsdbaas_mongodb)<br> * [Hyper Protect DBaaS for PostgreSQL](https://cloud.ibm.com/docs/framework-financial-services?topic=framework-financial-services-vpc-architecture-aboutservices-databases-ihsdbaas_postgresql)<br><br><br> 



The remainder of this section goes into more detail about how these services fit into the reference architecture.



 Compute 



 Virtual Servers for VPC 

One option for compute within your VPC is [Virtual Servers for VPC](https://cloud.ibm.com/docs/vpc?topic=vpc-about-advanced-virtual-servers). Virtual Servers for VPC is an infrastructure-as-a-service (IaaS) offering that gives you access to all of the benefits of VPC, including network isolation, security, and flexibility.

With Virtual Servers for VPC, you can quickly provision instances with high network performance. When you provision an instance, you select a profile that matches the amount of memory and compute power that you need for the application that you plan to run on the instance. Instances are available on the x86 architecture.





 Dedicated hosts for VPC (optional)
Updates, fixes, and new features IBM Cloud Internet Services provides regular updates and bug fixes, as well as new features following a continuous delivery model in a manner transparent to the customer. 
 Updates to edge capabilities Updates are made regularly as part of continuous delivery. IBM sends notifications for customer impacting changes. Set preferences to receive email notifications. Monitor the IBM Cloud® status page for general announcements. 







 Identity and access management 



Table 3. Responsibilities for identity and access management

 Task IBM Responsibilities Your responsibilities 

 Service and platform permissions IBM Cloud Internet Services provides administrators a way to control access to work with an instance, domain, or subcategory. Grant, revoke, and manage access to service instances, domains, and subcategories by using IAM, the IBM Cloud Internet Services Access page, or the equivalent CLI. 
 Security monitoring IBM Cloud Internet Services performs regular code scans and other measures to ensure ongoing security of the service. 







 Security and regulation compliance 



Table 4. Responsibilities for security and regulation compliance

 Task IBM Responsibilities Your Responsibilities 

 Maintenance of controls IBM Cloud Internet Services maintains controls pertaining to industry standards for which it is certified. Customer responsibility description 
 Security and vulnerability updates IBM Cloud Internet Services applies security and vulnerability patches on a regular and timely schedule that is transparent to the user. 
 Security of instance and domain configuration Customer is responsible for setting up and maintaining the security and compliance of their domain within IBM Cloud® Internet Services 







 Disaster recovery 

The data for a domain in IBM Cloud® Internet Services with its properties, settings, and configuration is stored and maintained in data centers across the network of our partner, Cloudflare. IBM does not operate any data centers or maintain any customer data in the data path of the application.



Table 5. Responsibilities for disaster recovery

 Task IBM Responsibilities Your responsibilities 

 Backup of domain configuration data The customer is responsible for maintaining backup copies and records pertaining to the configuration of the customer's domain. This includes DNS records, firewall rules, and any custom configuration of the customer's domain. 
 Recovery and verification of domain configuration IBM is responsible for restoring the domains and configurations it manages, and for restoring full data path functionality between client and origin.
* Simplified setup: There is no need to create service IDs, write IAM policies, or manage API keys when working with IBM Cloud.
* More customization: Create version-able controls, profiles, and assessments through simple declarative rules and then customize evaluation parameters for each attachment.
* New profile format: Moving from a goal-based architecture to an assessment based architecture to provide more transparency into how evaluations are conducted.
* Customer-owned storage: Duration and capacity limits for saved monitoring results are removed by allowing you to secure your compliance data in your own Cloud Object Storage bucket
* Terminology: With the introduction of our new architecture, terminology has been re-evaluated and updated to ensure a more cohesive experience of the product.



As previously announced, the Configuration Governance component has been removed as part of this release. This means that any rules that previously existed in your account have been removed and are no longer being enforced.





 10 October 2022 

Updates coming soon!
: A new and improved experience for Security and Compliance Center is on its way! We've been working in the background for the past several months to incorporate all the feedback that we've received and we're almost ready to share it with you. To ensure the best experience possible, there are a few changes to the current functionality that you'll need to be aware of. When our new experience is released, you can expect to see:

A more seamless integration for IBM Cloud resources! Not only will you no longer be required to configure and deploy a collector to scan resources that run on IBM Cloud, but your experience in the UI will now be more consistent throughout the product.

The removal of Configuration Governance. Although rules will continue to exist in the new experience, we are temporarily removing the Configuration Governance component of the service which is currently used for enforcement. While there is no timeline in place for this functionality to return, we will keep you updated.





 21 September 2022 

Now available: New version of the IBM Cloud for Financial Services profile
: Version 0.6.0 of the IBM Cloud for Financial Services profile is now available with new goals and controls.
* Systems of engagement (SoE) such as web, mobile, IoT, AI, or Video are moving to public clouds.



For example, a common pattern is to have front-end SOE applications that are deployed as containers with databases and legacy middleware that are deployed on VMs on a private cloud.

Because your IT infrastructure and business needs are unique, you need an approach to modernization that helps accelerate business value delivery, reduces your risks, and preserves your existing investments. IBM provides such an approach that is customized to address your unique business and technology needs related to application modernization.





 Related links 



* [Red Hat OpenShift architecture](https://cloud.ibm.com/docs/vmwaresolutions?topic=vmwaresolutions-vcs-openshift-redhat-arch)
* [IBM Cloud for VMware Solutions SDDC architecture](https://cloud.ibm.com/docs/vmwaresolutions?topic=vmwaresolutions-vcs-openshift-arch)
* [IBM Cloud networking and infrastructure](https://cloud.ibm.com/docs/vmwaresolutions?topic=vmwaresolutions-vcs-openshift-sddc-infra)
* [Storage options on IBM Cloud and Red Hat OpenShift](https://cloud.ibm.com/docs/vmwaresolutions?topic=vmwaresolutions-vcs-openshift-storage)
Review the FAQs in the [Block Storage for VPC docs](https://cloud.ibm.com/docs/cloud-object-storage?topic=cloud-object-storage-faq).
2. Review the [troubleshooting documentation](https://cloud.ibm.com/docs/satellite?topic=satellite-storage-must-gather) to troubleshoot and resolve common issues.
3. Check the status of the IBM Cloud platform and resources by going to the [Status page](https://cloud.ibm.com/status).
4. Review [Stack Overflow](https://stackoverflow.com/questions/tagged/ibm-cloud) to see whether other users experienced the same problem. Tag any questions with ibm-cloud and COS.
5. If you run into an issue with Block Storage for VPC, submit a support request with [IBM Cloud® Support](https://www.ibm.com/cloud/support).
Review the [troubleshooting documentation](https://cloud.ibm.com/docs/satellite?topic=satellite-storage-must-gather) to troubleshoot and resolve common issues.
3. Check the status of the IBM Cloud platform and resources by going to the [Status page](https://cloud.ibm.com/status).
4. Review [Stack Overflow](https://stackoverflow.com/questions/tagged/ibm-cloud) to see whether other users experienced the same problem. Tag any questions with ibm-cloud and Block Storage for VPC, so that it's seen by the IBM Cloud development teams.
5. If you run into an issue with Block Storage for VPC submit a support request with [IBM Cloud® Support](https://www.ibm.com/cloud/support).
Creating a load balancer service overview 

The IBM Cloud® Load Balancer service helps improve scalability and availability of your business-critical applications. It monitors the health of your application servers, uses smart load-balancing methods to distribute traffic among multiple servers, and dynamically adjusts its system capacity to handle varying traffic load.

In this step-by-step guide, learn how to create and configure a new load balancer service.



 Task                                                                                                                      Description                                                                              

 [Selecting the service and configuring basic options](https://cloud.ibm.com/docs/loadbalancer-service?topic=loadbalancer-service-configuring-ibm-cloud-load-balancer-basic-parameters)                                                                   Configure basic options, such as the name, description, and type of your load balancer.  
 [Configuring load-balancing options and placing your order](https://cloud.ibm.com/docs/loadbalancer-service?topic=loadbalancer-service-configure-load-balancing-parameters-and-place-order)   Configure protocols, health checks, and back-end servers.                                
 [Monitoring and managing your service](https://cloud.ibm.com/docs/loadbalancer-service?topic=loadbalancer-service-monitoring-and-managing-your-service)                                                                                  Edit your configuration and monitor your load balancer performance.
These resources are at strategic IBM locations around the world. IBM Cloud support resources, which are known as the Advanced Customer Support team, is made up of technical engineers that have specific domain knowledge to triage and troubleshoot problems quickly and effectively.

The teams are organized by technology domains, which include compute, network, security, storage, VPC, Kubernetes service, Red Hat OpenShift on IBM Cloud, Satellite, databases, app development, and cognitive solutions. Our teams keep their skills and technical knowledge up-to-date through specialized training on cloud services throughout the year. Support engineers are equipped to go deep on issues and solve most without any additional support from our backend teams. Collaboration across cloud service teams ensures continuous knowledge transfer and skills development within the team to deliver the best possible service to our customers.
(https://cloud.ibm.com/docs/overview?topic=overview-whatis-platform)[Navigating the console](https://cloud.ibm.com/docs/overview?topic=overview-ui)[Estimating your costs](https://cloud.ibm.com/docs/billing-usage?topic=billing-usage-cost)[IBM Cloud training](https://www.ibm.com/training/cloud)

 Explore popular documentation 

Read the docs from our most popular services.

[Browse all product documentation ](https://cloud.ibm.com/docs?tab=all-docs)[Red Hat OpenShift on IBM Cloud<br><br>Explore the capabilities of Red Hat OpenShift on IBM Cloud and discover how you can deploy apps on highly available clusters.<br><br>![openshift-service-logo.svg](https://cloud.ibm.com/media/docs/images/homepage/openshift-service-logo.svg)](https://cloud.ibm.com/docs/openshift)[VMware Solutions<br><br>Provides deployment and management of VMware virtualized environments.<br><br>![vmware_icon.png](https://cloud.ibm.com/media/docs/images/homepage/vmware_icon.png)](https://cloud.ibm.com/docs/vmwaresolutions)[Kubernetes Service<br><br>Discover the tools to automate, isolate, secure, manage, and monitor your workloads.<br><br>![container-service-logo.svg](https://cloud.ibm.com/media/docs/images/homepage/container-service-logo.svg)](https://cloud.ibm.com/docs/containers)[Virtual Private Cloud<br><br>Quickly provision virtual server instances and other Infrastructure-as-a-Service (IaaS) offerings.<br><br>!
* User (SaaS consumer) - uses the resources available in the IBM Cloud for VMware Regulated Workloads instances to run their applications. The SaaS consumer has no access to the management plane.
* IBM Cloud data centers - supply the needed racks, cooling, and power to support the vSphere hosts used to build out the regions of the IBM Cloud for VMware Regulated Workloads.
* IBM Cloud network services - enable the connection of the IBM Cloud for VMware Regulated Workloads to the internet (disabled by default). The connection is done through the frontside network and through private connection to the SaaS provider and SaaS consumer over the backside network through IBM Cloud network offerings such as Direct Link.
* Gateway cluster - provides compute, storage, and network services to support the gateway appliance. The gateway cluster is only present when a virtual appliance is deployed as the perimeter gateway.
* Edge gateway appliance - physical or virtual device that protects the management plane and supports secure network communication between the IBM Cloud for VMware Regulated Workloads Management region and the SaaS provider and SaaS consumer.
* Management cluster - provides compute, storage, and network services to support management functions.
* Management services - enable administrators to monitor, operate, and maintain the infrastructure to ensure it is compliant, secure, and available to support hosted applications.
* Workload clusters - provides compute, storage, and network services to support hosted applications and operations.
* Applications - applications are VMs that deliver services to the SaaS consumer that support business operations.
* On-premises facilities - the existing facilities of the SaaS provider, SaaS consumer, or both.
* CSP (Cloud Service Provider) - deliver ancillary services. Examples might include credit card transaction processing or ACH services.
* CHP (Cloud Hosting Provider) - can provide hosting services to support disaster recovery or specialized application hosting.





 Related links 



* [IBM Cloud compliance programs](https://www.ibm.com/cloud/compliance)
Security compliances 

IBM® Db2® on Cloud is provided on secure IBM Cloud® and Amazon Web Services platforms. Db2 managed services comply with the specific security standards and auditing processes that are listed here and do not automatically inherit general IBM Cloud security compliances that are documented for IaaS, PaaS, and SaaS cloud offerings.

For details about each of the security compliances, see [Details about security compliance](https://www.ibm.com/support/knowledgecenter/SSFMBX/com.ibm.swg.im.dashdb.security.doc/doc/compliances.html).



Table 1. Summary of security compliances for the service offering plans

 IBM® Db2® on Cloud offering plans HIPAA ISO SOC 2 Type 2 GDPR Privacy shield 

 Enterprise ![checkmark](https://cloud.ibm.com/docs-content/v1/content/2a59ee244ed61eb35ab50e45757b42d22f720132/Db2onCloud/images/checkmark.png) ![checkmark](https://cloud.ibm.com/docs-content/v1/content/2a59ee244ed61eb35ab50e45757b42d22f720132/Db2onCloud/images/checkmark.png) ![checkmark](https://cloud.ibm.com/docs-content/v1/content/2a59ee244ed61eb35ab50e45757b42d22f720132/Db2onCloud/images/checkmark.png) ![checkmark](https://cloud.ibm.com/docs-content/v1/content/2a59ee244ed61eb35ab50e45757b42d22f720132/Db2onCloud/images/checkmark.png) !
Troubleshooting overview 

Review some general help for troubleshooting issues with Cloud Functions.



  General ways to resolve issues 



*  Make sure that your command-line tools are up to date.



*  In the command-line, you are notified when updates to the ibmcloud CLI and plug-ins are available. Be sure to keep your CLI up to date so that you can use all available commands and flags.
*  Update the ibmcloud fn CLI plug-in whenever an update is available. For more information, see [Updating the Cloud Functions CLI plug-in](https://cloud.ibm.com/docs/openwhisk?topic=openwhisk-cli_installcli_update)



*  Keep the your runtime up-to-date. For more information, see [Runtimes](https://cloud.ibm.com/docs/openwhisk?topic=openwhisk-runtimes).
*  Review the other troubleshooting issues for Cloud Functions.
*  Enable and review [logging](https://cloud.ibm.com/docs/openwhisk?topic=openwhisk-logs) and [monitoring](https://cloud.ibm.com/docs/openwhisk?topic=openwhisk-monitor-functions) details to troubleshoot your IBM Cloud® Functions components.







  Reviewing cloud issues and status 



1.  To see whether IBM Cloud is available, [check the IBM Cloud status page](https://cloud.ibm.com/status?selected=status).
2.  Filter for the Functions component and review any cloud status issue.
3.  Review the [System details and limits](https://cloud.ibm.com/docs/openwhisk?topic=openwhisk-limits).
4.  For issues in open source projects that are used by IBM Cloud, see the [IBM open source and third-party policy](https://www.ibm.com/support/pages/node/737271).







  Getting help 

If you still cannot resolve your issue, see [Getting support](https://cloud.ibm.com/docs/openwhisk?topic=openwhisk-gettinghelp). For any general questions or feedback, post in Slack.
(https://cloud.ibm.com/docs/blockchain?topic=blockchain-ibp-v2-faqibp-v2-faq-free-cluster)
* [What regions or locations are available for the IBM Blockchain Platform for IBM Cloud?](https://cloud.ibm.com/docs/blockchain?topic=blockchain-ibp-v2-faqibp-v2-faq-v2-IBP-Overview-1-9)
* [What persistent file storage does IBM Blockchain Platform for IBM Cloud use by default?](https://cloud.ibm.com/docs/blockchain?topic=blockchain-ibp-v2-faqibp-v2-faq-cloud-storage)
* [Do I need multizone region storage for IBM Blockchain Platform nodes?](https://cloud.ibm.com/docs/blockchain?topic=blockchain-ibp-v2-faqibp-v2-faq-cloud-mzr-storage)



Deploying the platform or upgrading



* [What versions of Red Hat OpenShift are supported?](https://cloud.ibm.com/docs/blockchain?topic=blockchain-ibp-v2-faqibp-v2-faq-ocp-versions)
* [Is there a trial option available for using a Red Hat OpenShift cluster on IBM Cloud?](https://cloud.ibm.com/docs/blockchain?topic=blockchain-ibp-v2-faqibp-v2-faq-ocp-trial)
* [Is it possible to deploy blockchain nodes to multiple clouds from a single blockchain console?](https://cloud.ibm.com/docs/blockchain?topic=blockchain-ibp-v2-faqibp-v2-faq-multicloud)
* [How can I find what version of the IBM Blockchain Platform that I am running?]
For more information about being an IBM Cloud build partner, see the [IBM Build Partner](https://www.ibm.com/partnerworld/public/build) page.
* Verify that your product is ready to be publicly listed and sold through the IBM Cloud catalog.
* Verify that your product does not include Consulting and Professional Services.
* Be prepared to create and maintain the products that you list in the IBM Cloud catalog, which includes being responsive to addressing updates and providing timely support to your customers.





 Requirements for offering services 

Verify that you're hosting your service primarily on IBM Cloud or following one of the use cases:



* You must use IBM software, IBM Cloud services wherever applicable and host all applications and databases components (for example storage, backup, replication or data recovery, monitoring, logging, vulnerability management, and patching tools) on IBM Cloud.
* You must host all of your product's application and database components on IBM Cloud, including supporting components like backup, replication, or data recovery. Other services like monitoring, logging, vulnerability management and patching tools can run on-premises or on another cloud, but must send data to the IBM Cloud environment for storage and further analysis.
* The migration tooling of your product has IBM Cloud as its only destination for migration, but can run on-premises or on another cloud as a migration source.







 Requirements for offering software 

Verify that the following software deployment scripts and package dependencies apply to your product:



* Custom QCOW2 or VHD images with Terraform deployed on VPC infrastructure
* OVA images deployed on VMware Solutions Dedicated - vCenter Server
* OVA images (consisting of OVF and disk image) for Power Systems Virtual Server
* Helm charts on Kubernetes and Red Hat OpenShift on IBM Cloud clusters
* Operators or Operator bundles with a TGZ file from GitHub or GitLab repositories
* Operator bundles from Red Hat OpenShift registries









 Software or services? 

Do you want to sell your third-party service on IBM Cloud? Or do you want to onboard your software to our IBM Cloud platform? You might have a software application that users can manage and install, or a software-based service you can manage for users.
It can provide higher-throughput connectivity between a remote network and IBM Cloud environments. Use this decision tree to help you decide which Direct Link solution works best for you. For more information, see [How do I know which Direct Link solution to order?](https://cloud.ibm.com/docs/direct-link?topic=direct-link-get-started-with-ibm-cloud-direct-linkget-started-solution-to-order) 
 <br><br> * About IBM Cloud Direct Link (2.0)<br><br><br> IBM Cloud Direct Link offerings provide connectivity from an external source into a customer's IBM Cloud private network. Direct Link can be viewed as an alternative to a traditional site-to-site VPN solution, which is designed for customers that need more consistent, higher-throughput connectivity between a remote network and their IBM Cloud environments. When selecting to use Direct Link, it is recommended that most customers choose Direct Link 2.0. [Learn more about Direct Link (2.0)](https://cloud.ibm.com/docs/dl?topic=dl-dl-about). 
 <br><br> * Order IBM Cloud Direct Link Dedicated<br><br><br> Allows customers to terminate a single-tenant, fiber-based cross-connect into the IBM Cloud network. This offering can be used by customers with colocation premises that are next to IBM Cloud PoPs and data centers, as well as network service providers that deliver circuits to customer on-premises or other data centers. For more information, see [Ordering IBM Cloud Direct Link Dedicated](https://cloud.ibm.com/docs/dl?topic=dl-how-to-order-ibm-cloud-dl-dedicated). 
 <br><br> * Order IBM Cloud Direct Link Connect<br><br><br> Offers private access to your IBM Cloud infrastructure and to any other clouds linked to your service provider through your local IBM Cloud data center. This option is perfect for creating multi-cloud connectivity in a single environment. IBM connects customers to the IBM Cloud private network, by using a shared bandwidth topology.