TiersLieu for Services: An Exploratory Approach to Societal Progression The progress of Society depends largely on the success of its digital transformation, i.e. on the development of digital infrastructure taking form of information services. Moreover, the challenge consists in building interdisciplinary or even transdisciplinary information services and service systems. Given the variability of activities to consider and the precision needed to build this digital infrastructure, it is essential that all relevant actors contribute to the digital construction. Therefore, a contributory and exploratory approach enabling innovation and cocreation is necessary to develop information services. As a potential solution, we propose a novel approach called TiersLieu for Services (TLS), that we present in this paper. We also report on an exploratory TLS conducted in the context of our continuing education program.

A conceptual framework for valuing IT within a business system Abstract   Evaluation of IT value is challenging due to the complex nature of IT impacts and multifaceted interpretations of value. We introduce a conceptual framework for tackling the complexity of IT value evaluation within the scope of a single company. Our study applies design science research with analysis of experiences from five cases. The conceptual framework covers perspectives: 1) analysis levels for varying stakeholder views on value, 2) valuing logics for different interpretations of value, and 3) evaluation views for understanding systemic value. Together these perspectives create a basis for evaluating and communicating multifaceted IT value, and help to understand what kind of specific value information can serve the needs of IT related decision making.