What is the Value of Experimentation & Measurement? Experimentation and Measurement (Eu0026M) capabilities allow organizations to accurately assess the impact of new propositions and to experiment with many variants of existing products. However, until now, the question of measuring the measurer, or valuing the contribution of an Eu0026M capability to organizational success has not been addressed. We tackle this problem by analyzing how, by decreasing estimation uncertainty, Eu0026M platforms allow for better prioritization. We quantify this benefit in terms of expected relative improvement in the performance of all new propositions and provide guidance for how much an Eu0026M capability is worth and when organizations should invest in one.

On Agile Metrics for Operations Management: Measuring and Aligning Agility with Operational Excellence Highquality performance in Operations Management has been measured through different Excellence frameworks, with special emphasis on Operational Excellence models. By allowing to track performance indicators, identify improvement opportunities, and tackle operational limitations, such frameworks have proven their validity throughout the years. However, and despite their history of success, these frameworks remain based on almost the same principles and criteria that were defined when they were first being established, more than three decades ago. As change becomes central to the life of organizations, the ability to reconfigure operations becomes vital for success. However, the current takes on Operational Excellence do not consider the ability to change in their assessments. In a marketplace in transformation, this is perceived as a limitation and draws criticism to Excellence frameworks. In the face of this gap, we develop, deploy and analyze the results obtained by an Organizational Agility assessment framework that is aligned with Excellence in Operations Management. This paper presents this process and highlights the main results of bringing Organizational Agility together with Operational Excellence in the measurement and pursuit of superior operational performance.