Knowledge Management System for Maintenance Activity: Case Study at the Maintenance Department of XYZ Corporation The rapid development of technology has driven the technology application in various sectors, including the application of Knowledge Management System (KMS). At the Maintenance Department of the XYZ Corporation, an aircraft manufacturing company in Indonesia, there is a potential of the tacit knowledge and experience of maintenance activity cannot be retained by the company when the employees enter retirement. Besides, the company did not have the system to manage tacit knowledge of the maintenance activity to enhance the performance of its employees. The purpose of this research is to design the KMS of the planning u0026 control module to complement the KMS of maintenance activity that previously designed for the XYZ Corporation. The development of the KMS based on the waterfall method. The design of KMS features developed by using the KM Cycle. The KMS for maintenance activity integrates the enhanced features of the maintenance module and Knowledge Management module.

Knowledge management approaches of small and mediumsized firms: a cluster analysis This paper aims to categorise the approaches to knowledge management (KM) by companies. In the literature, there is no consensus on a universal or xe2x80x9cbestxe2x80x9d approach to KM. Especially, this paper singles out and discusses the variegated features that characterise the implementation of KM by small and mediumsized enterprises (SMEs) having different characteristics.,A cluster analysis was used to detect the possible distinct traits of companies that have different approaches to KM. The unit of analysis is represented by small and mediumsized knowledge intensive business services (KIBS) firms. Data were collected by means of an extensive survey of 223 companies in different European countries and sectors.,Three clusters were identified: Companies showing a relative xe2x80x9cunconsciousxe2x80x9d attention to KM and implementing KM practices without particular awareness; Companies adopting a more conscious approach and using a significant number of KM practices; and companies with a marginal propensity towards KM.,This study considers only KIBS, and future research should include other economic sectors. In addition, a convenience sample was used.,This paper improves awareness of managers of small companies concerning different KM approaches that can be adopted. It highlights that a conscious adoption of a KM strategy involves the introduction of a set of consistent practices.,The topic of KM approaches by small companies is still underdeveloped in the literature. Also, the paper proposes a multicontextual investigation that makes it possible to highlight the transversality of KM approaches across different countries or sectors.