Evaluating Digitalization of Social Services from the Viewpoint of the Citizen Finland is known as a welfare state, which has small income gap and good ICT infrastructure. In recent decades, Finnish society has aimed to transfer public administration through digital services. They are nowadays available for different purposes including the social services such as unemployment benefits or housing allowance. However, digitalization have not yet expanded to all types of social services and one area of development is the services for people with disabilities. People with disabilities cannot be seen homogenous group of citizens; instead it includes people in different ages, and having different diagnoses. This study focuses only on one age group, the children, and on one type of diagnosis, the autism spectrum. While the children are the prime beneficiaries of the social services, their parents (or other care givers) are the ones responsible for applying and transferring these services to them. Hence, the unit of analysis in this study is the parents of children on the autism spectrum. Interviews with them represent the citizensxe2x80x99 viewpoint through which the digitalization of social services is evaluated.

Stakeholders Acceptance and Expectations of RobotAssisted Therapy for Children with Autism Spectrum Disorder Robot assisted therapy for children with Autism Spectrum Disorder (ASD) should take into account the stakeholders expectations about their potential benefits. Any disparity between the stakeholders expectations and the gained benefits may negatively impact the acceptance and adoption of the robot assisted therapy. In this research, we conducted an observational study with eleven parents and five clinical professionals related with the children with ASD who were preselected to undergo robot assisted therapeutic sessions. The aim was to investigate and identify the potential impact regarding the interventions delivered by the social robots during the interventions, roles of the social robots and benefit offered by them. Specifically, the social robot Cozmo was used for this study. Their opinions were collected using questionnaires and were analyzed quantitatively and qualitatively.The results of the study confirm a positive attitude towards the adoption of these technologies, both among the caregivers and the professionals.