How to Achieve the Supply Chain Performance of Small and MediumSized Enterprises? Small and mediumsized enterprises (SMEs) have long been the backbone and the focus of development in industrial countries. This study adopted the supply chain process perspective to investigate effects of the supply chain process on the supply chain performance of SME. To it, the supply chain mechanism of SMEs (comprising the production, transportation, and warehousing logistics and the service logistics) and three dimensions of the supply chain performance (capability of operations, flexibilities, and services) were modelled, and then an empirical study was executed in Taiwan. 277 samples were collected, and the SEM(Structural Equation Modeling) method was used to analyze the model. The results showed that the firmu0027s production, transportation, and warehousing logistics positively influenced the flexibility of the supply chain, whereas service logistics affected the operations and services of the supply chain. Findings of this study can be applied to the strategic supply chain configuration of SME.

A Composite Indicator for Supply Chain Performance Measurement: A Case Study in a Manufacturing Company This paper proposes a methodology to develop and implement a Composite Indicator (CI) to measure the performance of Supply Chain processes. It reflects the aggregation of individual measures, related to the same process, with a weighted average, in order to assess the global performance in terms of both efficiency and effectiveness. Through a case study in a manufacturing company, a concept validation was performed by implementing the methodology in the Return process of the Supply Chain. The results showed that the combination between a Composite Indicator and a Business Intelligence tool provides a better understanding of the overall performance of a given process, facilitating also the identification of root causes. This paper aims to contribute to the supply chain performance management research field, proposing a methodology to implement a Composite Indicator, which is a topic insufficiently explored in the existent literature.