A conceptual framework for valuing IT within a business system Abstract   Evaluation of IT value is challenging due to the complex nature of IT impacts and multifaceted interpretations of value. We introduce a conceptual framework for tackling the complexity of IT value evaluation within the scope of a single company. Our study applies design science research with analysis of experiences from five cases. The conceptual framework covers perspectives: 1) analysis levels for varying stakeholder views on value, 2) valuing logics for different interpretations of value, and 3) evaluation views for understanding systemic value. Together these perspectives create a basis for evaluating and communicating multifaceted IT value, and help to understand what kind of specific value information can serve the needs of IT related decision making.

Can Domain Theory Combined with the ResourceBased View Demonstrate the Missing Link in IT Value Creation? The purpose of this paper is to apply the rationale of Domain Theory (DT) with the taxonomy of the ResourceBased View (RBV) to explain how information technology (IT) creates value. Based on literature, a conceptual model was developed, which is tested in a case study. Findings demonstrate that both theories combined are a novel way to describe the IT value creation. Particularly, breaking down the IT value construct into three domains, each described by functions and properties, demonstrates the IT value creation. Describing the IT value creation by functions and properties enables practitioners to both highlight the impact of IT and derive meaningful measurements to prove the value of IT. This research contributes to literature by applying the rationale of DT to describe the IT value creation.