Patent application 14834307 (US), filed 2015-08-24
Publication number: US20150365531A1
Title: DISTRIBUTED HARDWARE/SOFTWARE SYSTEM FOR MANAGING AGENT STATUS IN A COMMUNICATION CENTER
CPC codes: H04L  67/54
H04L  67/56
H04L  67/02
H04M   3/42102
H04M   3/42365
H04M   3/5175
H04M   3/5183
H04M   3/5191
H04M   3/523
H04M   3/5237
H04M   7/00
H04M   7/006
H04M   7/0069
H04M2203/6018
Office action: rejection, dated 2015-10-15
Rejection reasons: obviousness_103
subject_matter_101
double_patenting
Prior art cited: ref_id: 5274700
ref_type: patent
severity: obviousness
ref_id: 5450482
ref_type: patent
severity: obviousness
Final disposition: pending (2015-10-15)