Patent application EP18172986A (EP), filed 2018-05-17
Publication number: EP3404942A1
Title: SYSTEMS AND METHODS FOR CORRECTING NETWORK CONNECTIVITY OF A CONNECTED DEVICE
Abstract: Systems and methods for correcting network connectivity of a connected device are provided. Such systems and methods can include a mobile device determining whether the mobile device can connect to and communicate with a connected device, and the mobile device determining whether the mobile device is connected to a home network. When the mobile device cannot connect to and communicate with the connected device, but is connected to the home network, such systems and methods can include the mobile device transmitting or displaying messages documenting a troubleshooting process to restore the network connectivity between the mobile device and the connected device. Contents of the messages can be dependent on whether some or none of current network connectivity information related to a current network connection between the mobile device and the home network matches stored network connectivity information.
IPC codes: H04W   4/    70            A I
H04W  84/    12            A I
Claims: number: 1
text: A method comprising:
number: 2
text: The method of claim 1 further comprising:
number: 3
text: The method of claim 2 further comprising the mobile device retrieving the messages from the remote device.
number: 4
text: The method of claim 1 further comprising the mobile device retrieving the stored network connectivity information from a memory of the mobile device.
number: 5
text: The method of claim 1 further comprising the mobile device determining that the mobile device is connected to the home network when a first SSID of the current network connectivity information matches a second SSID of the stored network connectivity information.
number: 6
text: The method of claim 1 further comprising:
number: 7
text: The method of claim 6 further comprising the mobile device soliciting the user input when a first SSID of the current network connectivity information fails to match a second SSID of the stored network connectivity information
number: 8
text: The method of claim 1 wherein the contents of the messages include instructions for validating a password of the home network when some of the current network connectivity information matches the stored network connectivity information.
number: 9
text: The method of claim 1 wherein the contents of the messages include instructions for connecting the connected device to the home network using the current network connectivity information when none of the current network connectivity information matches the stored network connectivity information.
number: 10
text: The method of claim 9 further comprising:
number: 11
text: A system comprising:
number: 12
text: The system of claim 11 wherein the remote device includes a cloud server, and wherein the mobile device determines whether the mobile device can connect to and communicate with the connected device responsive to a signal from the cloud server indicative thereof.
number: 13
text: The system of claim 12 wherein the mobile device retrieves the messages from the cloud server.
number: 14
text: The system of claim 11 wherein the remote device includes a memory of the mobile device.
number: 15
text: The system of claim 11 wherein the mobile device determines that the mobile device is connected to the home network when a first SSID of the first network connectivity information matches a second SSID of the current network connectivity information.
Office action: search_report, dated 2018-11-21
Rejection reasons: novelty_epc_54
Prior art cited: ref_id: US2012331156A1
ref_type: patent
severity: background
ref_id: US2015097689A1
ref_type: patent
severity: background
ref_id: US2015071216A1
ref_type: patent
severity: background
ref_id: US2012331156
ref_type: patent
severity: novelty_destroying
ref_id: US2015071216
ref_type: patent
severity: background
ref_id: US2015097689
ref_type: patent
severity: novelty_destroying
Final disposition: pending (2018-11-21)