Patent application EP17173952A (EP), filed 2017-06-01
Publication number: EP3252694A1
Title: INFORMATION COLLECTING SYSTEM, SERVER, AND CONTROL PROGRAM
Abstract: An information collection system comprises a mobile terminal used by a potential customer in conjunction with trying on or testing items for sale, a mobile terminal used by salesperson assisting the customer, and a server capable of exchanging data with the mobile terminal. The server includes a storage unit to store a place ID and a user ID in association with each other and an item identification specified by a merchandise specification unit of the customer terminal in association with the place ID and the user ID. In addition, the server includes a second storage unit to store a place ID and a salesperson ID that is received from the salesperson terminal.
IPC codes: G06Q  30/    02            A I
Claims: number: 1
text: An information collecting system, comprising:
number: 2
text: The information collecting system according to claim 1, wherein the second mobile terminal further includes a merchandise specification unit configured to identify the item for sale.
number: 3
text: The information collecting system according to claim 1 or 2, wherein
the second mobile terminal further includes a reason reception unit configured to receive a second input indicating a reason the potential customer did not purchase the item for sale, and
the second storage unit is configured to store the second input in association with the place ID and the salesperson ID when transmitted by the second mobile terminal if the first input indicates a non-purchase.
number: 4
text: The information collecting system according to any one of claims 1 to 3, further comprising:
number: 5
text: The information collecting system according to any one of claims 1 to 4, wherein the server is capable of exchanging data with the first mobile terminal and the second mobile terminal via a wireless communication network.
number: 6
text: The information collecting system according to any one of claims 1 to 5, wherein the first mobile terminal includes a camera and is configured to acquire an image of bar code.
number: 7
text: An information collection system for a store selling merchandise to customers, the information collection system comprising:
number: 8
text: The information collection system according to claim 7, wherein the first mobile terminal is a smartphone.
number: 9
text: The information collection system according to claim 7 or 8,
wherein the server is configured to transmit merchandise information for the item associated with the merchandise code transmitted by the first mobile terminal or the second mobile terminal.
number: 10
text: A server for an information collecting system for a store selling merchandise to customers, the information collection system including a place ID transmitter disposed at a location at which a potential customer can try on or test merchandise before purchasing the merchandise, the place ID transmitter providing a place ID allocated to the location; a first mobile terminal including a camera, a short-range wireless unit, a wireless interface, a storage memory, and a touch panel; a second mobile terminal including a camera, a short-range wireless unit, a wireless interface, a storage memory, and a touch panel, the server comprising:
number: 11
text: The server according to claim 10, wherein the server is configured to receive transmissions from the first mobile terminal and the second mobile terminal through a wireless network relay.
number: 12
text: The server according to claim 10 or 11, further comprising:
number: 13
text: The server according to any one of claims 10 to 12, wherein the server is configured to transmit merchandise information associated with a particular merchandise code to at least one of the first mobile terminal and the second mobile terminal after the particular merchandise code is received from the at least one of the first mobile terminal and the second mobile terminal.
number: 14
text: The server according to any one of claims 10 to 13, wherein the place ID, the user ID, the salesperson ID, the merchandise code, and the input regarding the purchase of the merchandise corresponding to the merchandise code are stored, along with date and time information, as a trial information record.
number: 15
text: The server according to claim 14, wherein the trial information record includes a plurality of merchandise codes corresponding to each item tested by a user particularly associated with the user ID and the place ID and the date and time information included in the trial information record.
Office action: search_report, dated 2017-12-06
Prior art cited: ref_id: WO2015161106A2
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severity: background
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ref_id: US2009289108A1
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ref_id: GB2358110
ref_type: patent
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ref_id: US2015262230
ref_type: patent
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ref_id: US2014058880
ref_type: patent
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ref_id: US2009289108
ref_type: patent
severity: background
Final disposition: pending (2017-12-06)