Mr M BAGRAIM: ... is going to better its service delivery. [Interjections.] It is all good and well to have legislation — and we have some of the best legislation in the world — but we have incompetent people who are appointed into jobs because of their pals. [Interjections.] We hear cries from the public on a daily basis about lost papers, long queues, inability to register and even locked Department of Labour offices. It is almost useless to have world class legislation when you can’t back it up with delivery. [Interjections.] The most vulnerable in our society — the unemployed — are treated not only badly but also sometimes not at all. “Ngandlela thize ngikholwa ukuthi singazigwema izimo ezifana nalezi uma kushintshwa ingxenye yomthetho webhola. Ukube uMkhize akazange amdlalise kabi ubeyoshaya igoli uMakgalwa. Iqiniso ukuthi wenze kahle uMkhize ngokumdlalisa kabi esengaphandle kwebhokisi, kwenziwa njalo vele kodwa uma uzomthinta umthambo ohlanganisa isihluzu nesithende uyamlimaza impela.