Remember what I mentioned earlier?: “this amount was hhayi the amount owing on the account but the last amount that was billed.” So, in spite of the fact that the voice prompt specifically says “Press 3 for Balance Due; [Presses 3] ; The Total Outstanding Balance is; Nine; hundred; futhi; #whatever ; Rands; futhi; #whatever; cents”, I actually owed them R900 plus the R400 that I’d paid short the previous month. No, I do not know if MTN has fixed this. I no longer care. Since I figured this out I started waiting for paper statements to see how much was actually due. Interestingly, their paper statements were also wrong. Only they had the opposite problem: “This invoice: R1300” in spite of the fact that on the next page it says opening balance “R400”, closing balance “R1300”. Pah! Is it fixed? Again, I don’t care. 9. Ukubekezela kuqakatheke ngani, njalo singamlingisela njani u-Esta endabeni le?