Singacabanga bona edangalisayo inqubo manual ithikithi yokubhuka nokuthi uma sinelungelo lokukhetha, siyohlale ukukugwema ke. Online Local Ukubhuka zemininingwane Ticket system has helped us to avoid hassle and bustle of the manual ticket booking process and here we will talk about the key benefits of online train ticket booking. English: The past five years have seen a growing trend towards the notion of a Shared Services approach to enhancing municipal efficiency in the local government sector in South Africa. In KwaZulu-Natal (KZN), this approach is receiving more focused attention. In this regard, the Department of Co-operative Governance and Traditional Affairs (COGTA) is playing a pivotal role in supporting municipalities in KZN with regards to capacity-building and financial resources. The thrust of municipal service delivery is premised on its Integrated Development Plan (IDP), and the concept of Shared Services is being used as a conduit for municipalities to work towards ensuring that their organizational and developmental objectives are achieved in the short-, medium- and long-term. The article therefore examines the efficacy of municipal planning within the context of Shared Services.