Berghaven - Reviews
Sjani D - Jul 2019
Ons het niks kortgekom in hierdie uitstekend toegeruste huis nie, het net een nag oorgeslaap, maar sou langer kon bly.
Frederick B - Jun 2019
Baie geniet, bekostigbare verblyf.
Netjiese skoon huis.
Jaco B - May 2019
Sophie you are a fantastic person and thank you very much for your lovely place you borrowed to us over the weekend, many memories cherished, thank you so much that we were able to book in earlier, we really appreciated it. Berghaven has everything you need, it's neat and a very cosy place. There was really nothing we could complain about. I would definitely recommend you, 10/10 to you, hope to see Berghaven again soon.
Sophie jy is 'n fantastiese mens en dankie baie vir jou pragtige plekkie wat jy aan ons geleen het die naweek, baie memories gebou en sommer gemaak ook, dankie baie dat ons vroeër kon inboek ons het dit baie waardeer. Berghaven het alles wat jy nodig het, dit is netjies en 'n baie cosy plekkie. Daar was nou regtig niks waaroor ons kon kla nie. Ek sal julle beslis aanbeveel, 10/10 vir julle, hoop om Berghaven gou weer te sien.
Yolande F - Apr 2019
Ruim en baie mooi. Naby aan die pad.
It was a great stay. Well equipped and neat.
Dit was baie aangenaam om daar te bly. Baie netjies en goed toegerus.
Ruim en baie billike tariewe. Pragtige uitsig.
Baie oulike plek, jammer ons hele gesin was nie daar nie. Sou graag beter sekuriteit vir ons voertuig wou hê. Kan dit vir seker aanbeveel!
Ideaal vir oorslaap met 'n mooi tuin en uitsig.
Baie lekker gebly vir een aand en ideaal vir 'n oorslaap.
Nolwazi N - Nov 2018
Nice and quiet area perfect for couples and quality time with family. The place was clean and very spacious, we enjoyed ourselves. We were a bit disappointed that there was no pool and the lake was very far and we couldn't access it considering how hot it was. Apart from that we were happy.
Elmo V - Jul 2018
Ek sal die verblyf enige tyd aanbeveel.
Ons het die veblyf baie geniet. Dit was baie skoon en netjies en het lekker gebly. Die uitsig en die houthuis sal ek aanbeveel.
Sophie 's Response
I am so glad you had a good stay with us. Thank you for taking the time to review Berghaven.
Colette N - Jul 2018
Die omgewing is pragtig, maar die verblyf was effens teleurstellend.
Ons teleurgesteld, aangesien ons hoë verwagtinge van die naweek gehad het. DVD-speler, daaglikse skoonmaakdienste, gasbraaier en gemaklike meubels in die leefarea word genoem op die webtuiste, maar dit was nie die geval nie. Die meubels was oud en afgeleef. As jy op die bank gaan sit, val jy tussen die sitplekke in. By party plekke is die gordyne van die relings af, die mat is ooglopend stukkend. Die eienaar het by navraag haar DVD-speler geoffer, maar ons wou nie hulle verontrief daardeur nie. Ons is die dag voor ons vertrek na Underberg ingelig ...
Ons teleurgesteld, aangesien ons hoë verwagtinge van die naweek gehad het. DVD-speler, daaglikse skoonmaakdienste, gasbraaier en gemaklike meubels in die leefarea word genoem op die webtuiste, maar dit was nie die geval nie. Die meubels was oud en afgeleef. As jy op die bank gaan sit, val jy tussen die sitplekke in. By party plekke is die gordyne van die relings af, die mat is ooglopend stukkend. Die eienaar het by navraag haar DVD-speler geoffer, maar ons wou nie hulle verontrief daardeur nie. Ons is die dag voor ons vertrek na Underberg ingelig dat die gasbraaier stukkend is. Daar is egter ook 'n gewone braaier, maar daar is geen beskutting om die braaier nie, wat gesellig kuier om die vuur onmoontlik maak. Die plek het baie potensiaal, maar ek voel dit benodig bietjie aandag.
Sorry you were disappointed with your stay, I wish you had bothered me, I would have sorted it out for you no problem at all.
Henlie S - May 2018
Baie mooi, binne en buite.
Die verkeer in die nag is nogal steurend en kan bietjie pla. Anders was als baie lekker en mooi. Die vriendelike diens van Sophie was voorwaar 'n riem onder die hart.
Fantastiese lekker plek met mooiste uitsig.
Goed toegeruste huis - 3 slaapkamers bo - die een bietjie kleinerig maar geskik vir 2 kinders byvoorbeeld. Heerlik gebly. Daar skort niks, alles is voorsien, skoon en netjies. Sal definitief weer kom.
We are so pleased you enjoyed your stay with us. I look forward to having you back.
Marcell N - May 2018
Good venue with sufficient space, close to everything.
There are a number of things within the unit that require attention - Broken heater, some water damage on the wooden floor within the main bathroom etc.
R C - Mar 2018
Uitstekend, aangenaam, verfrissend.
Baie aangename ontvangs deur eienaar, gedurige goeie kommunikasie. Ekstra moeite met aanwysings. Die plek laat jou tuis voel, alles is netjies en skoon. Kussings ens. word ook gewas en het nie mens reuke. Daar is goeie voorsorg getref om glad nie koud te wees op koue dae nie, en dis presies hoe dit was. Dit was koud en reënerig, hout was reg vir die kaggel en in die briefie waar om hout te koop sou ons uit hout wees. Alhoewel asbes-verwarmers teen mure gekraak is, het dit gewerk en die koue gebreek. Daar was ekstra verwarmertjies in die kaste. ...
Baie aangename ontvangs deur eienaar, gedurige goeie kommunikasie. Ekstra moeite met aanwysings. Die plek laat jou tuis voel, alles is netjies en skoon. Kussings ens. word ook gewas en het nie mens reuke. Daar is goeie voorsorg getref om glad nie koud te wees op koue dae nie, en dis presies hoe dit was. Dit was koud en reënerig, hout was reg vir die kaggel en in die briefie waar om hout te koop sou ons uit hout wees. Alhoewel asbes-verwarmers teen mure gekraak is, het dit gewerk en die koue gebreek. Daar was ekstra verwarmertjies in die kaste. Ons het heerlik gebly en geslaap. Daar was alles en meer wat ons nodig het, soos 'n lekker koffie-masjientjie, haardroër. Dit was regtig 'n aangename ondervinding met 'n vriendelike eienaar wat gepla is oor die welstand van haar gaste.
Thank you so much for taking the time to review Berghaven and for staying with us. I am glad you enjoyed your stay.
Rouxlé D - Jan 2018
We enjoyed the stay. Love the beautiful town!
Peregrine J - Jan 2018
Heerlike verblyf, mooi omgewing, was bietjie nat en koud!
Thank you for taking the time to review Berghaven. I am glad you enjoyed your stay. Sorry the weather wasn't nice.
Take care and hope to have you back sometime in the future.
Perfekte huis vir 'n wegbreek.
Hierdie was regtig 'n juweel van 'n plek en al waaroor ek spyt is is dat ons nie 'n week daar gebly het in plaas van net een aand nie. Die eienares was ook vreeslik gaaf deur ons 3 ure vroeër as inboektyd te akkommodeer en het selfs vir ons die huissleutels gebring waar ons besig was om ontbyt te geniet in Underberg. Die huis self is skitterend uiteengesit wat jou alles bied wat jy kan benodig. Kamers en beddens was professioneel voorberei wat jou van die begin af sommer tuis laat voel. Daar is genoeg beddens om groter gesinne maklik te akkommodeer ...
Hierdie was regtig 'n juweel van 'n plek en al waaroor ek spyt is is dat ons nie 'n week daar gebly het in plaas van net een aand nie. Die eienares was ook vreeslik gaaf deur ons 3 ure vroeër as inboektyd te akkommodeer en het selfs vir ons die huissleutels gebring waar ons besig was om ontbyt te geniet in Underberg. Die huis self is skitterend uiteengesit wat jou alles bied wat jy kan benodig. Kamers en beddens was professioneel voorberei wat jou van die begin af sommer tuis laat voel. Daar is genoeg beddens om groter gesinne maklik te akkommodeer asook the 2 badkamers wat dit vergemaklik. Die kaggel tussen die kombuis en TV kamer het die koue Underberg wêreld sommer vinnig omskep in 'n warm gesellige atmosfeer. Ons sal beslis weer teruggaan as ons ooit weer in daai deel van die wêreld reis. Baie dankie vir Sophie (die eienares) wat ons so vriendelik ontvang het.
Emmse B - Jul 2017
Even with a wheather forecast of - 1 º C we were never cold. The little house is very neat and well equipped.
Pragtige huisie wat alles bied wat 'n mens benodig.
Selfs met 'n weervoorspelling vir -1° C het ons nooit koud gekry nie. Die huisie is baie netjies en goed toegerus.
Heerlik vir groot groep.
Mooi en netjies. Perfek vir groter groep.
Verblyf was perfek en eienaars was ongelooflik behulpsaam nadat ons motor probleme ondervind het en hul ons kom help het 10 uur die aand.
Ek kan met groot gemak Berghaven aanbeveel. Die huis was goed ingerig met alle nodige toerusting en nabygeleë winkels. Eienaar en haar man het uit hul pad gegaan om ons behulpsaam te wees tydens motor probleme wat ons 50 km van Berghaven gelaat het. Verblyf is waarde vir geld.
Izak S - Mar 2017
Blissful, peaceful and quiet with a gorgeous view. Everything you need is there.
Place was available on time. Clean, neat, tidy. Very small extra things that matter like hand soap, dish soap, wood for the fireplace, airfreshener that smells nice, a hair dryer, two prong plugs. Too many to mention. We will definitely recommend Berghaven and will make use of it again in the future. Thank you.
Salig, rustig en stil met mooi uitsig. Alles is daar wat benodig word.
Plekkie betyds beskikbaar. Skoon, netjies en agtermekaar. Baie ekstra klein dingetjies wat saak maak - soos handeseep, skottelgoedseep, hout vir kaggel, lugverfrisser wat lekker ruik, haardroër, tweepuntproppe, ens. Te veel om op te noem. Ons sal beslis Berghaven aanbeveel en weer daarvan gebruik maak in die toekoms. Baie dankie.
Jackie M - Aug 2016
It is a neat and comfortable self-catering guesthouse that offers you everything and more.
We were pleasantly surprised with the quality of Berghaven's accommodation as well as Sophie's friendliness and helpfulness. It truly is value for your money. Neat, clean and comfortable. We were there during winter but it was cosy, sheltered from the cold with a fireplace for which they provided wood, heaters in every room as well as electric blankets on the beds. I will definitely stay there again.
Dit is 'n netjiese en gerieflike selfsorg-gastehuis wat jou alles en nog meer bied.
Ons was aangenaam verras met Berghaven se kwaliteit van verblyf asook Sophie se vriendelikheid en hulpvaardigheid. Dit is werklik waarde vir jou geld. Netjies, skoon en gerieflik. Ons was in die winter daar, maar was knus, beskut teen die koue met 'n kaggel waarvoor hout voorsien is, verwarmers in elke vertrek asook elektriese komberse op die beddens. Ek sal verseker weer daar gaan bly.
Ruth R - Jan 2016
We had a horrifying experience in an unsecured easily accesible guest house ever.
Berghaven management is not hospitable. Upon arrival we were welcomed by a noise coming from the room downstairs (boys and girls visiting Mavis who lives there). We were not provided with relevant information necessary such as how to operate the alarm system. We were exposed to danger as young boys from the neighborhood could access the property and even get to our door without any trouble. The owner (Cary Walker) could not even understand our request for an iron and the board.
I am sorry that Berghaven was not what you expected. I feel requesting an iron and ironing board at 11am on Christmas morning was unreasonable, especially when I said there was no housekeeping provided on Christmas day. I did mention that I would arrange one for you on 26 December, and get Mavis to iron your clothes. We do not provide iron and ironing board for guests, and it is also not mentioned on the listing that it is provided. I fully understood your request, but felt it was unfair to ask my staff to return to work to get the iron and ironing ...
I am sorry that Berghaven was not what you expected. I feel requesting an iron and ironing board at 11am on Christmas morning was unreasonable, especially when I said there was no housekeeping provided on Christmas day. I did mention that I would arrange one for you on 26 December, and get Mavis to iron your clothes. We do not provide iron and ironing board for guests, and it is also not mentioned on the listing that it is provided. I fully understood your request, but felt it was unfair to ask my staff to return to work to get the iron and ironing board for you on the day they had off to spend with their families.
I was not aware of children being in Mavis's room, and this is strictly not allowed. I would have appreciated you telling me this then so I could have spoken to her right away. I have spoken to her with regards to this, and she does deny anyone being in her room.
With regards to security, we do have a gate leading into the property, and I will get a padlock to lock it. The area is fully fenced. I understood someone came to the property with regards to enquiring about a car that had broken down on the road outside, but do not feel that is a security issue.
I will be taking your points seriously, and will definitely be getting a padlock for the gate to make guests feel a bit more secure. The alarm is in working order, and is easy to operate as the remote is given to you with the set of keys. There is no need to set it at night, but if you feel safer doing this you are more than welcome to do this. Mavis is there to show you how to work it, if you had asked she would have shown you. We do only use the alarm when there are no guests staying there.
I am terribly sorry your experience was not what you wanted, but we did try our best to make it as comfortable and safe for you as possible. It would have helped if you notified us of the issues so we could have rectified it during your stay.
Marcel Hamilton N - Dec 2015
Marcel Hamilton N
Filthy, unpractical, unpleasant.
After having toured SA for 3 weeks I dare say that this was our worst experience. Place was filthy, showers were so dirty one should not use them. The wash basin had traces of toothpaste from previous visitors. The bar stools could not be used unless one moved the 2 settees. Definately no value for money.
I am so sorry to hear you experienced the problems above. There is no excuse for cleanliness and I will be taking this up to ensure this does not happen again. I appreciate you letting me know so that I can ensure this is rectified. We will also move the settee so that the bar stools can be used without the guests having to do this. I do hope you enjoyed your time in South Africa, and that you enjoyed other aspects of your holiday.
Kobus C - Aug 2015
Gemaklik, netjies en sentraal geleë vir 'n besoek aan die Drakensberge.
Dis baie netjies, skoon en gemaklike verblyf.
Andre H - Jul 2014
Ons is vriendelik ontvang. Die plek is silwerskoon. Ons het lekker oornag. 'n Groot aanwins is die Spar-winkelsentrum wat loopafstand is.
Chantrlle D - May 2014
Kyk maar net die sterre hieronder.
Deann Q - Feb 2014
Nice place to stay in central Underberg, close to all shops.
Maree V - Feb 2014
'n Skoon en netjiese huis. Ons sal weer daar oorslaap. Vriendelike eienaars!
Nawawie B - Jan 2014
Verblyf was kort en ons was min by die woning, maar andersins uitstekend.
Die woning was goed versorg! Die handdoeke word nie verskaf nie, so gaste moet dit saambring.
Antonette H - Dec 2013
A very nice house with everything you need and to top that - Mavis, our wonderful hostess, to welcome you.
Chris M - Dec 2013
A fantastic place in Underberg.
Dirk S - Nov 2013
'n Pragtige eenheid!
Het gemis dat daar nie net 'n paar koffie- en teesakkies, suiker en melk was nie. Dit is altyd lekker as 'n mens moeg by die bestemming aankom om dadelik net 'n koffietjie te kan drink.
Rian V - Oct 2013
The stay was really value for money and I will recommend this place to all my friends. It was clean and after a long road with rainy weather, arriving here was like fining heaven on earth.
Such a beautiful, quaint place.
Absolutely stunning log cabin that is so beautifully cleaned! The bedrooms look amazing, with the bed decked out in beautiful, clean linen. Only hiccup was that I was unaware there were no towels supplied. Other than that, this is an absolutely lovely, good location.