The Presidential Hotline was activated in September 2009. The hotline is a platform that enables citizens to escalate their queries and suggestions to the President's Office.
The toll-free, 24-hour National Public Service Anti-Corruption Hotline facility (0800 701 701) was established for the reporting of fraud and corruption.
The establishment of the Client Service Centre means that people no longer have to go to a Home Affairs office just to check on the status of their application.