14 ngulo ngu ndatelo ewato? anutndo oo ngu nenengo ma wilikowa, bine? hamoo oolengo kini. 15 anutndo mosesno ewolo. We develop industry-tailored decision management applications, which apply analytics, data management and decision management software to specific business challenges and processes. Our applications primarily serve clients in the banking, insurance, telecommunications, healthcare, retail and public sectors. During fiscal 2019, we continued to expand our product offerings for the FICO® Analytic Cloud and AWS, resulting in increased sales opportunities by accommodating small to mid-size businesses that benefit from the affordability and simplicity of cloud-based solutions. Within our Applications segment, our fraud solutions accounted for 18%, 17%, and 19% of total revenues in each of fiscal 2019, 2018 and 2017, respectively; our customer communication services accounted for 9%, 10%, and 10% of total revenues for each of these periods, respectively; and our customer management solutions accounted for 6%, 8%, and 8% of total revenues in each of these periods, respectively.