Manufacturing &amp; Service Operations ManagementManufacturing &amp; Service Operations Management Manufacturing & Service Operations Management Manufacturing & Service Operations Management is a bi-monthly peer-reviewed academic journal established in 1999 that is published by the Institute for Operations Research and the Management Sciences. It covers analytical research about operations management in the manufacturing/service industry. According to the "Journal Citation Reports", the journal has a 2019 impact factor of 4.281. Over the first three quarters in 2020, the number of M&SOM downloads exceeded 100,000. Editors-in-chief. The following persons are, or have been, editors-in-chief: Manufacturing & Service Operations Management Manufacturing & Service Operations Management is a bi-monthly peer-reviewed