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Superonline internet kullanıyorum ve aylardır internet kesilmesi sorunu yaşıyorum. Saatte bir iki defa olmak üzere evdeki tüm cihazlarda Wi-Fi simgesinin üzerinde ünlem işareti çıkıyor ve birkaç dakika boyunca interneti kullanamıyoruz. Müşteri hizmetlerini her aradığımda modemi fabrika ayarlarına döndürüyorlar. Defalarca söylememe rağmen bir işe yaramadığını anlamadılar. İki defa eve geldiler birincisinde modemin kabloları bozuk dediler ve değiştirdiler sorun çözülmedi. İkinci seferde dışarıdaki fiber kutusundan bir şeyleri ayarladıklarını söylediler ama sorun yine çözülmedi. İnternet kesilmesinin yanısıra sözde 100 Mbps olan internete modemin yanında speedtest yaptığımda 25 Mbps görürsem şükrediyorum. Bunu müşteri hizmetlerine söyleyince de kablolu olmadığından tam hız alamazsınız bir cihaza ethernet kablosu takıp öyle test edin diyorlar. Sorunun modemden kaynaklandığını düşündüğümden modem loglarını kontrol ettim ve kısa aralıklarla gelen hata mesajlarını farkettim mesajlar şu şekilde. Kod:Panoya kopyala 2021-01-17T22:49:39Z firewall security alert! DROP PING Packet SRC=103.245.121.132 2021-01-17T22:49:40Z firewall security alert! DROP PING Packet SRC=103.245.121.132 2021-01-17T22:49:41Z firewall security alert! DROP PING Packet SRC=103.245.121.132 2021-01-17T22:49:42Z firewall security alert! DROP PING Packet SRC=103.245.121.132 2021-01-17T22:49:43Z firewall security alert! DROP PING Packet SRC=103.245.121.132 2021-01-17T22:49:44Z firewall security alert! DROP PING Packet SRC=103.245.121.132 2021-01-17T22:49:45Z firewall security alert! DROP PING Packet SRC=103.245.121.132 2021-01-17T22:49:46Z firewall security alert! DROP PING Packet SRC=103.245.121.132 2021-01-17T22:49:47Z firewall security alert! DROP PING Packet SRC=103.245.121.132 2021-01-17T22:49:48Z firewall security alert! DROP PING Packet SRC=103.245.121.132 2021-01-17T22:50:01Z firewall security alert! DROP HTTPS Packet SRC=192.241.220.4 2021-01-17T22:50:47Z check user info failed! ret = -842 2021-01-17T22:50:47Z check user info failed! ret = -842 2021-01-17T22:50:47Z check user info failed! ret = -842 2021-01-17T22:50:58Z check user info failed! ret = -842 2021-01-17T22:50:58Z check user info failed! ret = -842 2021-01-17T22:51:31Z PcStartProgram , iCmdLen= ! 2021-01-17T22:51:31Z PcStartProgram , iCmdLen= ! 2021-01-17T22:51:31Z PcStartProgram , iCmdLen= ! 2021-01-17T22:53:24Z firewall security alert! DROP HTTPS Packet SRC=156.96.156.172 2021-01-17T22:53:28Z firewall security alert! DROP HTTP Packet SRC=45.83.67.53 2021-01-17T22:56:36Z firewall security alert! DROP HTTP Packet SRC=176.125.67.76 2021-01-17T23:05:16Z firewall security alert! DROP PING Packet SRC=93.186.115.127 2021-01-17T23:10:41Z firewall security alert! DROP FTP Packet SRC=35.246.255.79 2021-01-17T23:25:33Z firewall security alert! DROP HTTPS Packet SRC=103.149.192.222 2021-01-17T23:30:52Z firewall security alert! DROP HTTP Packet SRC=60.205.208.21 2021-01-17T23:33:11Z firewall security alert! DROP HTTP Packet SRC=5.188.210.139 2021-01-17T23:33:21Z firewall security alert! DROP HTTP Packet SRC=61.7.214.154 2021-01-17T23:37:46Z firewall security alert! DROP HTTP Packet SRC=209.141.53.56 2021-01-17T23:45:03Z firewall security alert! DROP FTP Packet SRC=134.209.223.106 2021-01-17T23:51:39Z firewall security alert! DROP PING Packet SRC=93.186.115.127 2021-01-17T23:53:26Z firewall security alert! DROP HTTP Packet SRC=156.96.156.172 2021-01-18T00:06:42Z firewall security alert! DROP HTTP Packet SRC=39.101.209.66 2021-01-18T00:08:10Z firewall security alert! DROP HTTPS Packet SRC=209.11.168.95 2021-01-18T00:17:27Z firewall security alert! DROP HTTPS Packet SRC=94.232.46.141 2021-01-18T00:18:02Z firewall security alert! DROP HTTPS Packet SRC=156.96.46.226 2021-01-18T00:38:29Z firewall security alert! DROP PING Packet SRC=93.186.115.127 2021-01-18T00:39:59Z firewall security alert! DROP HTTPS Packet SRC=156.96.156.172 2021-01-18T00:51:14Z firewall security alert! DROP PING Packet SRC=13.209.9.225 2021-01-18T00:51:15Z firewall security alert! DROP PING Packet SRC=13.209.9.225 2021-01-18T00:51:16Z firewall security alert! DROP PING Packet SRC=13.209.9.225 2021-01-18T00:59:41Z firewall security alert! DROP HTTPS Packet SRC=23.148.145.26 2021-01-18T01:11:10Z firewall security alert! DROP HTTP Packet SRC=156.96.156.172 2021-01-18T01:22:47Z firewall security alert! DROP PING Packet SRC=3.36.124.242 2021-01-18T01:22:49Z firewall security alert! DROP PING Packet SRC=3.36.124.242 2021-01-18T01:22:50Z firewall security alert! DROP PING Packet SRC=3.36.124.242 2021-01-18T01:24:52Z firewall security alert! DROP HTTP Packet SRC=89.109.28.201 2021-01-18T01:25:22Z firewall security alert! DROP PING Packet SRC=93.186.115.127 2021-01-18T01:41:40Z firewall security alert! DROP TELNET Packet SRC=185.67.33.243 2021-01-18T01:47:59Z firewall security alert! DROP HTTPS Packet SRC=156.96.156.172 2021-01-18T01:54:46Z firewall security alert! DROP HTTPS Packet SRC=23.148.145.22 2021-01-18T02:03:37Z firewall security alert! DROP HTTP Packet SRC=23.148.145.22 2021-01-18T02:09:42Z firewall security alert! DROP PING Packet SRC=18.230.123.97 2021-01-18T02:09:43Z firewall security alert! DROP PING Packet SRC=18.230.123.97 2021-01-18T02:09:45Z firewall security alert! DROP PING Packet SRC=18.230.123.97 2021-01-18T02:12:07Z firewall security alert! DROP PING Packet SRC=93.186.115.127 2021-01-18T02:12:11Z firewall security alert! DROP PING Packet SRC=93.186.115.127 2021-01-18T02:28:00Z firewall security alert! DROP HTTP Packet SRC=45.14.224.26 2021-01-18T02:33:23Z firewall security alert! DROP HTTPS Packet SRC=45.14.224.26 2021-01-18T02:34:41Z firewall security alert! DROP HTTP Packet SRC=89.248.168.167 2021-01-18T02:46:34Z firewall security alert! DROP HTTPS Packet SRC=23.148.145.26 2021-01-18T02:50:57Z firewall security alert! DROP HTTPS Packet SRC=156.96.156.172 2021-01-18T02:53:16Z firewall security alert! DROP HTTPS Packet SRC=128.1.91.206 2021-01-18T02:58:47Z firewall security alert! DROP FTP Packet SRC=167.248.133.24 2021-01-18T02:59:21Z firewall security alert! DROP PING Packet SRC=93.186.115.127 2021-01-18T03:09:51Z firewall security alert! DROP HTTP Packet SRC=156.96.156.172 2021-01-18T03:11:42Z firewall security alert! DROP FTP Packet SRC=192.241.218.186 2021-01-18T03:23:23Z firewall security alert! DROP HTTPS Packet SRC=23.148.145.22 2021-01-18T03:28:15Z firewall security alert! DROP HTTP Packet SRC=23.148.145.22 2021-01-18T03:41:59Z firewall security alert! DROP FTP Packet SRC=134.209.223.106 2021-01-18T03:43:22Z firewall security alert! DROP HTTPS Packet SRC=192.241.221.215 2021-01-18T03:44:07Z firewall security alert! DROP HTTP Packet SRC=156.96.156.172 2021-01-18T03:45:48Z firewall security alert! DROP PING Packet SRC=66.150.8.85 2021-01-18T03:45:48Z firewall security alert! DROP PING Packet SRC=66.150.8.90 2021-01-18T03:45:49Z firewall security alert! DROP PING Packet SRC=66.150.8.88 2021-01-18T03:45:49Z firewall security alert! DROP PING Packet SRC=66.150.8.85 2021-01-18T03:45:49Z firewall security alert! DROP PING Packet SRC=66.150.8.90 2021-01-18T03:45:49Z firewall security alert! DROP PING Packet SRC=66.150.8.79 2021-01-18T03:45:49Z firewall security alert! DROP PING Packet SRC=66.150.8.87 2021-01-18T03:45:50Z firewall security alert! DROP PING Packet SRC=66.150.8.88 2021-01-18T03:45:50Z firewall security alert! DROP PING Packet SRC=66.150.8.85 2021-01-18T03:45:50Z firewall security alert! DROP PING Packet SRC=66.150.8.90 2021-01-18T03:45:53Z firewall security alert! DROP PING Packet SRC=66.150.8.79 2021-01-18T03:45:53Z firewall security alert! DROP PING Packet SRC=66.150.8.87 2021-01-18T03:45:54Z firewall security alert! DROP PING Packet SRC=66.150.8.88 2021-01-18T03:45:54Z firewall security alert! DROP PING Packet SRC=66.150.8.85 2021-01-18T03:45:54Z firewall security alert! DROP PING Packet SRC=66.150.8.90 2021-01-18T03:45:54Z firewall security alert! DROP PING Packet SRC=66.150.8.79 2021-01-18T03:45:54Z firewall security alert! DROP PING Packet SRC=66.150.8.87 2021-01-18T03:45:55Z firewall security alert! DROP PING Packet SRC=66.150.8.88 2021-01-18T03:45:55Z firewall security alert! DROP PING Packet SRC=66.150.8.79 2021-01-18T03:46:11Z firewall security alert! DROP PING Packet SRC=93.186.115.127 2021-01-18T03:54:10Z firewall security alert! DROP HTTPS Packet SRC=192.241.204.120 2021-01-18T04:03:06Z firewall security alert! DROP HTTP Packet SRC=185.67.33.243 2021-01-18T04:07:53Z firewall security alert! DROP HTTP Packet SRC=209.141.53.56 2021-01-18T04:20:08Z firewall security alert! DROP HTTPS Packet SRC=156.96.156.172 2021-01-18T04:20:55Z firewall security alert! DROP HTTPS Packet SRC=185.67.33.243 2021-01-18T04:33:01Z firewall security alert! DROP PING Packet SRC=93.186.115.127 2021-01-18T04:43:37Z firewall security alert! DROP HTTP Packet SRC=185.67.33.243 2021-01-18T04:58:31Z firewall security alert! DROP HTTPS Packet SRC=185.67.33.243 2021-01-18T05:01:07Z firewall security alert! DROP FTP Packet SRC=194.147.140.8 2021-01-18T05:10:07Z firewall security alert! DROP HTTP Packet SRC=45.146.164.211 2021-01-18T05:15:24Z firewall security alert! DROP HTTPS Packet SRC=192.241.221.139 2021-01-18T05:19:51Z firewall security alert! DROP PING Packet SRC=93.186.115.127 2021-01-18T05:52:51Z firewall security alert! DROP HTTP Packet SRC=156.96.156.172 2021-01-18T06:06:41Z firewall security alert! DROP PING Packet SRC=93.186.115.127 2021-01-18T06:29:26Z firewall security alert! DROP TELNET Packet SRC=14.120.181.121 2021-01-18T06:31:25Z firewall security alert! DROP HTTP Packet SRC=107.175.246.196 2021-01-18T06:31:44Z firewall security alert! DROP HTTPS Packet SRC=97.74.229.113 2021-01-18T06:53:10Z firewall security alert! DROP HTTP Packet SRC=172.104.242.173 2021-01-18T06:53:34Z firewall security alert! DROP PING Packet SRC=93.186.115.127 2021-01-18T06:55:46Z firewall security alert! DROP HTTP Packet SRC=89.248.170.31 2021-01-18T06:58:44Z firewall security alert! DROP HTTPS Packet SRC=172.104.242.173 2021-01-18T06:59:47Z firewall security alert! DROP HTTP Packet SRC=157.245.99.118 2021-01-18T07:01:57Z firewall security alert! DROP HTTP Packet SRC=206.189.130.116 2021-01-18T07:10:19Z firewall security alert! DROP FTP Packet SRC=185.67.33.243 2021-01-18T07:35:25Z firewall security alert! DROP HTTP Packet SRC=172.93.102.236 2021-01-18T07:40:23Z firewall security alert! DROP PING Packet SRC=93.186.115.127 2021-01-18T07:48:10Z firewall security alert! DROP HTTPS Packet SRC=157.245.99.118 2021-01-18T08:22:12Z firewall security alert! DROP TELNET Packet SRC=167.248.133.30 2021-01-18T08:26:40Z firewall security alert! DROP FTP Packet SRC=134.209.223.106 2021-01-18T08:27:13Z firewall security alert! DROP PING Packet SRC=93.186.115.127 2021-01-18T08:28:27Z firewall security alert! DROP TELNET Packet SRC=178.72.70.55 2021-01-18T08:32:37Z firewall security alert! DROP HTTPS Packet SRC=23.148.145.26 2021-01-18T08:38:20Z firewall security alert! DROP HTTP Packet SRC=198.98.48.77 2021-01-18T08:38:21Z firewall security alert! DROP HTTP Packet SRC=103.151.123.161 2021-01-18T08:40:03Z firewall security alert! DROP HTTP Packet SRC=89.248.168.108 2021-01-18T09:05:30Z firewall security alert! DROP HTTP Packet SRC=89.248.168.108 2021-01-18T09:12:53Z firewall security alert! DROP HTTP Packet SRC=209.141.53.56 2021-01-18T09:14:03Z firewall security alert! DROP PING Packet SRC=93.186.115.127 2021-01-18T09:17:08Z firewall security alert! DROP HTTP Packet SRC=45.229.55.117 2021-01-18T09:17:11Z firewall security alert! DROP HTTP Packet SRC=45.229.55.117 2021-01-18T09:35:24Z firewall security alert! DROP HTTPS Packet SRC=184.105.247.224 2021-01-18T09:47:00Z firewall security alert! DROP HTTP Packet SRC=212.237.124.7 2021-01-18T09:47:14Z firewall security alert! DROP HTTP Packet SRC=51.254.59.112 2021-01-18T09:53:42Z firewall security alert! DROP HTTP Packet SRC=89.248.168.108 2021-01-18T09:56:02Z firewall security alert! DROP HTTP Packet SRC=109.94.3.51 2021-01-18T10:00:53Z firewall security alert! DROP PING Packet SRC=93.186.115.127 2021-01-18T10:04:07Z firewall security alert! DROP HTTP Packet SRC=164.68.112.178 2021-01-18T10:21:15Z firewall security alert! DROP HTTPS Packet SRC=45.146.164.211 2021-01-18T10:26:20Z firewall security alert! DROP HTTPS Packet SRC=192.241.224.104 2021-01-18T10:27:02Z firewall security alert! DROP HTTP Packet SRC=80.82.68.29 2021-01-18T10:32:12Z firewall security alert! DROP HTTP Packet SRC=80.82.68.29 2021-01-18T10:47:42Z firewall security alert! DROP PING Packet SRC=93.186.115.127 2021-01-18T10:50:26Z firewall security alert! DROP HTTPS Packet SRC=5.182.211.17 2021-01-18T10:57:50Z firewall security alert! DROP HTTP Packet SRC=5.182.211.17 2021-01-18T11:05:55Z firewall security alert! DROP PING Packet SRC=218.107.8.18 2021-01-18T11:10:13Z firewall security alert! DROP TELNET Packet SRC=185.67.33.209 2021-01-18T11:10:14Z firewall security alert! DROP TELNET Packet SRC=185.67.33.209 2021-01-18T11:34:49Z firewall security alert! DROP PING Packet SRC=93.186.115.127 2021-01-18T11:50:15Z firewall security alert! DROP FTP Packet SRC=134.209.223.106 2021-01-18T11:56:15Z firewall security alert! DROP TELNET Packet SRC=5.89.243.30 2021-01-18T12:02:45Z firewall security alert! DROP HTTPS Packet SRC=185.193.91.238 2021-01-18T12:21:57Z firewall security alert! DROP PING Packet SRC=93.186.115.127 2021-01-18T12:38:50Z firewall security alert! DROP TELNET Packet SRC=5.182.211.17 2021-01-18T12:54:51Z firewall security alert! DROP HTTPS Packet SRC=23.148.145.22 2021-01-18T12:54:57Z firewall security alert! DROP HTTP Packet SRC=180.180.226.50 2021-01-18T13:02:10Z firewall security alert! DROP TELNET Packet SRC=192.241.193.85 2021-01-18T13:08:43Z firewall security alert! DROP PING Packet SRC=93.186.115.127 2021-01-18T13:11:35Z firewall security alert! DROP HTTP Packet SRC=128.14.134.134 2021-01-18T13:12:16Z firewall security alert! DROP TELNET Packet SRC=27.194.249.139 2021-01-18T13:12:37Z firewall security alert! DROP HTTP Packet SRC=23.148.145.22 2021-01-18T13:13:06Z firewall security alert! DROP PING Packet SRC=23.105.70.70 2021-01-18T13:34:14Z firewall security alert! DROP HTTP Packet SRC=103.66.79.234 2021-01-18T13:34:17Z firewall security alert! DROP HTTP Packet SRC=103.66.79.234 2021-01-18T13:34:23Z firewall security alert! DROP HTTP Packet SRC=103.66.79.234 2021-01-18T13:52:41Z firewall security alert! DROP HTTPS Packet SRC=23.148.145.22 2021-01-18T13:55:48Z firewall security alert! DROP PING Packet SRC=93.186.115.127 2021-01-18T14:05:13Z firewall security alert! DROP FTP Packet SRC=216.218.206.95 2021-01-18T14:08:40Z firewall security alert! DROP HTTP Packet SRC=23.148.145.22 2021-01-18T14:08:45Z firewall security alert! DROP FTP Packet SRC=134.209.223.106 2021-01-18T14:10:34Z firewall security alert! DROP PING Packet SRC=111.13.60.33 2021-01-18T14:11:09Z firewall security alert! DROP HTTPS Packet SRC=209.141.58.148 2021-01-18T14:27:12Z firewall security alert! DROP HTTPS Packet SRC=156.96.46.226 2021-01-18T14:42:49Z firewall security alert! DROP PING Packet SRC=93.186.115.127 2021-01-18T14:45:18Z firewall security alert! DROP PING Packet SRC=220.176.196.196 2021-01-18T14:58:19Z firewall security alert! DROP HTTP Packet SRC=47.104.219.46 2021-01-18T14:59:58Z firewall security alert! DROP HTTP Packet SRC=89.248.168.108 2021-01-18T15:05:27Z firewall security alert! DROP HTTP Packet SRC=125.44.34.80 2021-01-18T15:05:28Z firewall security alert! DROP HTTP Packet SRC=125.44.34.80 2021-01-18T15:05:30Z firewall security alert! DROP HTTP Packet SRC=125.44.34.80 2021-01-18T15:11:55Z firewall security alert! DROP HTTP Packet SRC=23.148.145.22 2021-01-18T15:11:58Z firewall security alert! DROP HTTPS Packet SRC=192.99.218.245 2021-01-18T15:15:23Z firewall security alert! DROP HTTPS Packet SRC=23.148.145.22 2021-01-18T15:24:03Z firewall security alert! DROP TELNET Packet SRC=79.124.62.250 2021-01-18T15:29:50Z firewall security alert! DROP PING Packet SRC=93.186.115.127 2021-01-18T15:38:13Z firewall security alert! DROP FTP Packet SRC=83.97.20.31 2021-01-18T15:56:13Z firewall security alert! DROP HTTPS Packet SRC=23.148.145.26 2021-01-18T15:57:26Z firewall security alert! DROP HTTP Packet SRC=216.218.206.82 2021-01-18T16:16:54Z firewall security alert! DROP PING Packet SRC=93.186.115.127 2021-01-18T16:18:22Z firewall security alert! DROP HTTPS Packet SRC=156.96.156.172 2021-01-18T16:19:43Z firewall security alert! DROP HTTP Packet SRC=201.211.234.96 2021-01-18T16:19:44Z firewall security alert! DROP HTTP Packet SRC=201.211.234.96 2021-01-18T16:19:46Z firewall security alert! DROP HTTP Packet SRC=201.211.234.96 2021-01-18T16:31:46Z firewall security alert! DROP FTP Packet SRC=134.209.223.106 2021-01-18T16:36:09Z firewall security alert! DROP HTTPS Packet SRC=156.96.46.226 2021-01-18T16:41:07Z firewall security alert! DROP TELNET Packet SRC=74.120.14.23 2021-01-18T16:44:41Z firewall security alert! DROP HTTP Packet SRC=156.96.156.172 2021-01-18T16:53:42Z firewall security alert! DROP HTTPS Packet SRC=128.14.209.182 2021-01-18T17:03:34Z firewall security alert! DROP HTTP Packet SRC=193.118.55.148 2021-01-18T17:03:51Z firewall security alert! DROP PING Packet SRC=93.186.115.127 2021-01-18T17:13:21Z firewall security alert! DROP PING Packet SRC=37.143.130.124 2021-01-18T17:17:45Z firewall security alert! DROP HTTP Packet SRC=23.148.145.22 2021-01-18T17:28:21Z firewall security alert! DROP HTTP Packet SRC=89.248.168.108 2021-01-18T17:29:09Z firewall security alert! DROP HTTPS Packet SRC=172.245.142.76 2021-01-18T17:29:20Z firewall security alert! DROP HTTP Packet SRC=73.15.13.228 2021-01-18T17:29:21Z firewall security alert! DROP HTTP Packet SRC=73.15.13.228 2021-01-18T17:29:23Z firewall security alert! DROP HTTP Packet SRC=73.15.13.228 2021-01-18T17:31:49Z firewall security alert! DROP HTTP Packet SRC=107.172.241.2 2021-01-18T17:33:06Z firewall security alert! Remote address:69.162.117.142, scan dest address:195.142.166.164, and source port:5826, dest port:5260 2021-01-18T17:36:08Z firewall security alert! DROP HTTPS Packet SRC=192.99.218.245 2021-01-18T17:40:14Z firewall security alert! DROP HTTPS Packet SRC=156.96.156.172 2021-01-18T17:42:02Z firewall security alert! DROP HTTPS Packet SRC=23.148.145.22 2021-01-18T17:49:15Z firewall security alert! DROP HTTP Packet SRC=181.167.251.189 2021-01-18T17:50:34Z firewall security alert! DROP PING Packet SRC=93.186.115.127 2021-01-18T17:55:51Z firewall security alert! DROP HTTP Packet SRC=156.96.156.172 2021-01-18T18:03:37Z firewall security alert! DROP HTTP Packet SRC=216.243.31.2 2021-01-18T18:08:27Z firewall security alert! DROP HTTP Packet SRC=185.193.91.238 Binlerce satır daha böyle devam ediyor. Ne olduğunu pek anlayamadım. Bu tarz hata mesajları gördüğümü söylesem de modemde sorun olmadığını değişmeye gerek olmadığını söylediler. Superonline kendi modemi dışında modem kullanılmasına izin vermediğinden modem yerine router aldım. Modemdeki Wi-Fi özelliğini kapadım. Sorunum yine çözülmedi fakat modemde olduğu gibi internet gidince ünlem görünmüyor ve hız sorunum aynen devam ediyor. Routerın log dosyalarında modemdeki gibi hata mesajları ile karşılaşmadım. İşin kısası daha 1 yıl taahhütümüz olduğundan dolayı farklı sağlayıcıya geçemiyoruz. İnternete ayda 140 lira para ödüyoruz ama doğru düzgün kullanamıyoruz bile. Sizce ne yapmalıyım daha önce bu tarz sorunlar yaşamış olan var mı? Son düzenleyen: Moderatör: 19 Ocak 2021