If there's a problem with a turn, our policy is to try and correct it so the player never even was aware of the problem in the first place.
(our policy; is; to try and correct it) (our policy; to correct; it) (the player; never even was; aware of the problem; L:in the first place)
our policy our policy the player
is to correct never even was
to try and correct it
it
aware of the problem L:in the first place