tugrularas/irccfaq huggingface dataset:
Question: What happens if I made a mistake (like an email address or passport number) on my eTA application?
Answer: You will need to apply again. Make sure to enter the correct information.
Your correct email address is needed because we will email you to tell you if your application for an eTA is approved.
The passport number of the passport you will use to travel to Canada is needed because your eTA will be linked to that passport. If the passport number you entered is not correct, you may not be able to board your flight.
Be extra careful when entering your passport information.
Question: Can I start my eTA application and save it?
Answer: No, there is no save feature. You must complete  your application in one session. Make  sure to have your passport, email address and a credit card ready before you start  the form.
Question: Can I use my email address when I apply for an eTA on behalf of someone?
Answer: Yes. If the applicant does not have an email  address, you can use yours. However, by  entering your email address, you will get all emails from Immigration, Refugees  and Citizenship Canada (IRCC) about the person’s application. You will also continue to get relevant emails  for the period the eTA is valid (up to 5 years).
If you enter the person’s email,  IRCC will  email the applicant directly.
Question: Can I submit a group application for eTA?
Answer: No. You must apply one person at a time. For  example, for a family of three, you will need to submit each application  individually, and pay the fee for each one separately.
Question: Can I review my eTA application before I submit it?
Answer: At this time, there is no review  function. Please enter the information carefully and take note of the details  entered if you want a record of what you submit.
Question: Can I help a friend or family member apply for an eTA?
Answer: Yes, you may help a friend or family member apply for an eTA. You will need to indicate at the start of the form that you are completing the form for your friend or family member.
When you start the application form:

Answer “yes” to “Are you applying on behalf of someone?”
If your friend or family member is less than 18 years old, answer “yes” to “Are you applying on behalf of a minor child?”
    
You will then see a screen called Parent/guardian or representative details that asks for some information about yourself.
Once you complete that section, you will be brought to the application form itself, where you can enter your friend or family member’s information.


On the next screen (the application form), make sure to:
    
enter all details correctly (particularly your friend or family member’s passport number); and
enter your friend’s email address in the Contact Details section so that we can communicate directly with them about their application.
enter your friend or family member’s name in the Signature field of the Consent section.
Question: As a Canadian citizen living in Canada, can I apply for an eTA for my non-Canadian relative or friend who lives abroad?
Answer: Yes, a Canadian citizen may help a non-Canadian  relative or friend apply for an eTA. You will need to indicate at the start of  the form that you are completing the form for your relative or friend. 
 When you start the application form:

Answer “yes” to “Are  you a representative or a parent/guardian applying on behalf of an eTA  applicant?”

If your relative or friend is less than 18 years  old, answer “yes” to “Are  you applying on behalf of a minor child?”


You will then see a screen that asks for some  information about yourself. Once you complete  that section, you will be brought to the application form itself, where you can  enter your relative or friend’s information.
On this screen (the application form), make sure to:
    
enter all details correctly (particularly your  relative or friend’s passport number); and
enter your  relative or friend’s email address in the Contact Details section so that Immigration, Refugees and Citizenship Canada (IRCC) can communicate directly  with them about their application.
Question: Can I apply for an eTA with a Refugee Travel Document?
Answer: No. Most people using a Refugee Travel Document to travel to Canada will need a visitor visa.
Exceptions:

If you have a valid Canadian Refugee Travel document, you are exempt from both the visa and eTA requirements.
If you’re a lawful permanent resident of the United States and don’t have a passport, you can travel to Canada with your valid U.S. Refugee Travel Document (I-571) and official proof of your lawful permanent resident status.

Complete list of acceptable status documents for lawful permanent residents of the U.S.
You need an official proof of status as a lawful permanent resident of the U.S., such as one of the following:

valid permanent resident card (Form I-551)
foreign passport with an unexpired temporary I-551 stamp (also known as an Alien Documentation, Identification and Telecommunication [ADIT] stamp)
foreign passport with a temporary I-551 printed notation (“Upon endorsement serves as temporary I-551 evidencing permanent residence for 1 year”) on a machine-readable immigrant visa upon endorsement with a U.S. Customs and Border Protection admission stamp
expired permanent resident card (Form I-551) with Form I-797 (Notice of Action) for pending Form I-751 (Petition to Remove Conditions on Residence) or Form I-829 (Petition by Investor to Remove Conditions on Permanent Resident Status)
expired permanent resident card (Form I-551) with Form I-797 (Notice of Action) for pending Form I-90 (Application to Replace Permanent Resident Card [green card])
valid re-entry permit (Form I-327)
Form I-94 with an unexpired temporary I-551 stamp (ADIT stamp) and a passport-style photo
Question: Can I work while I am waiting to receive my post-graduation work permit?
Answer: You can work full-time while waiting for a decision on your post-graduation work permit (PGWP) application if, at the time you submitted your application, all of the following applied to your situation:

You had a valid study permit.
You had completed your program of study.
You were eligible to work off campus without a permit.
  You did not work off campus more than 20 hours a week during academic sessions.


Changes to off-campus work hours
You may be eligible to work more than 20 hours per week off campus under a temporary public policy. Find out if you meet the requirements.

If you received the WP-EXT for PGWP (IMM 0127 E) letter
You’re authorized to work until a decision is made on your work permit application even if the 180-day validity date has expired. If you need proof of authorization to continue working, you can ask for it by using our web form.
Find out more about work authorization after submitting a post-graduation work permit application.
Question: What is the Hague Convention?
Answer: The Hague Convention protects children and their families against the risks of illegal, irregular, premature or ill-prepared adoptions abroad.
To do this, the Hague Convention puts:

safeguards in place to make sure that all intercountry adoptions are in the best interests of the child and respects their human rights,
a system in place of cooperation among countries to guarantee that these safeguards are respected, and to prevent the abduction of, sale of, or traffic in children.

For Hague adoptions, the authorities in both countries must agree to go ahead with the adoption. For non-Hague adoptions, requirements may vary from one country to another.
The Hague Convention does not allow private adoptions in the child's home country.
Adoption is a handled by the provinces and territories, and they all have and follow laws implementing the Hague Convention. They can explain the rules you need to follow under the Hague Convention and for adoptions from a country that is not a party to the Convention.
Find an intercountry adoption authority in Canada.
Question: I have a Confirmation of Permanent Residence (CoPR) and will travel to Canada. Do I need an eTA?
Answer: No. If you are from a visa-exempt country and have a Confirmation of Permanent Residence document, you don’t need an eTA. However, if you haven’t received this document before your planned travel to Canada, you will need to apply for an eTA.
If you are from a visa-required country, a permanent resident visa will automatically be issued in your passport for your travel to Canada.
In both cases, make sure you travel to Canada with your valid passport and your valid Confirmation of Permanent Residence document.
Question: What is the employer compliance fee? How do I pay it?
Answer: The employer compliance fee is a fee that employers must pay to hire a temporary worker through the International Mobility Program (IMP).
You don’t need to pay the employer compliance fee if you hire a worker:

with a valid open work permit or
through the Temporary Foreign Worker Program. 

To pay, create an account in the Employer Portal and submit an offer of employment.
Employer compliance exemptions
Some employers don’t need to pay the employer compliance fee when they are LMIA-exempt. Find out if you are exempt.
Question: Can I change employers if I have an International Experience Canada work permit?
Answer: If you have a work permit under the Working Holiday category, you can change employers whenever you want or need to.
Under the Young Professionals and International Co-op (Internship) categories, you can only change your employer if you have a valid reason.
Question: When should my client apply for their eTA?
Answer: Your clients should apply for their eTA before they book their flight to Canada.
Question: Can I submit group applications for eTA?
Answer: No. You must apply one person at a time. For example, for a family of three, you will need to submit each application individually and pay the individual fee each time.
Question: How do I pay for my client’s eTA?
Answer: You can pay for an eTA with any valid credit or debit card.
The card can be in your name, an organization’s name or the client’s name.
The eTA application fee is not refundable.


Credit cards and prepaid cards


We accept credit cards and prepaid cards from:

Visa®
MasterCard®
American Express®
JCB®
UnionPay® (online applications only)

If you use a prepaid credit card, keep it for at least 18 months after you pay to make refunds easier. Find more on prepaid cards.
We also accept all Visa Debit cards.
The card you use doesn't have to be in your name. The cardholder’s name will appear on the receipt but it does not need to match your application.




Debit cards


It must:

be from a Canadian bank using INTERAC® Online, and
be registered for online banking through your bank’s website.

We  also accept all Visa Debit cards. If your card has the Visa Debit logo on it, alone or with the INTERAC® Online logo, select Visa Debit as your payment method.
The card you use does not have to be in your name. The cardholder’s name will appear on the receipt but it does not need to match your application.
Question: Is there a way for clients to confirm the status of their eTA?
Answer: Yes, your clients can confirm their status by using the eTA check status tool.
The Government of Canada will also send email updates to the email address provided on the eTA application form. These emails will

acknowledge receipt of their application
provide an update and instructions if additional information is needed
confirm the final decision about their eTA application
Question: Can I review the eTA application before I submit it?
Answer: No, there is no review function. Please enter the information carefully and take note of the details entered if you want a record of what you submit.
Question: Can I make changes to my client’s eTA after it has been approved?
Answer: No. If your client needs to make changes, you must complete a new application.
Question: Can I use my email address when I apply for an eTA on behalf of a client?
Answer: Yes. However, if you enter your email address in the Contact Details section, you will receive all emails from the Government of Canada about your client’s application. You will continue to receive these emails for the period the eTA is valid (up to 5 years).
If you enter your client’s email, the Government of Canada will email them directly.
Question: Is the eTA linked to a client’s passport number?
Answer: Yes, the eTA is electronically linked to the passport number you enter when you apply for your client’s eTA. The person will need to travel to Canada with that passport.
Note: Your client can confirm that the passport number is correct. If it is not correct, you must complete a new application.
Question: What happens if I entered the wrong passport number on my client’s eTA application form?
Answer: If your client reviews the approval email and confirms that the passport number is not correct, you must complete a new application.
Note: The Government of Canada will send email updates to the email address provided on the eTA application form. These emails will include the passport number that the eTA application is linked to. Be sure to confirm that the passport number in this correspondence is correct. If the passport number is not correct, you will need to submit a new eTA application with the correct passport number.
Question: How long can a client stay in Canada with their eTA?
Answer: Normally, visitors are allowed to stay in Canada for up to six months. However, the border services officer at the Canadian port of entry will authorize the period of time your client can stay in Canada. The officer will stamp or write on your client’s passport the length of time.
Question: I am an entrepreneur. Do I need a Labour Market Impact Assessment to work in Canada?
Answer: No. You can apply for a work permit without a Labour Market Impact Assessment, but you must intend to operate a business in Canada that would create or maintain:

significant social, cultural or economic benefits, or
jobs for Canadian citizens or permanent residents of Canada.
Question: Can I adopt a child from countries experiencing armed conflict or natural disasters?
Answer: No. Canada follows the recommendations set out by the Hague Convention: Children from countries suffering from armed conflicts and natural disasters should not be considered for international adoption, and family tracing should be the priority in all cases.
Question: I received a call from an immigration officer. Was it a scam?
Answer: To avoid telephone scams, remember that IRCC does not:

collect money or payments by phone or prepaid credit cards or through a private money transfer service provider (e.g. Pay Pal or MoneyGram). See how to pay your fees to find out how IRCC collects payments.
ask you to confirm basic personal information you already provided on a form.

In some telephone scams, the caller pretends to be a police or immigration officer and tells you that you broke the law. It is probably a scam or a phishing scheme if:

you have to pay money, or
you need to give personal information (date of birth, passport number, bank account or credit card information, etc.), or 
you are told you will be arrested, go to jail, lose your visa or status, be deported, or have your account suspended if you don’t pay or give your personal information.

Be aware: Scammers often give a fake name and agent number to appear legitimate. If you think the caller is a scammer:

ask for the name and number of the agent, and 
call the Call Centre to confirm the agent’s identity.

If you received a suspicious call, hang up immediately and:

call your local police if you lost money.
report the incident to the Canadian Anti-Fraud Centre.
Question: I received an email from an immigration officer. Is it a scam?
Answer: To avoid email scams, remember that IRCC NEVER:

emails applicants to confirm basic personal information provided on application forms.
asks for banking or credit card information to collect payments by email.
  
see how to pay your fees to find out how IRCC collects payments.


sends visas, permits, certificates or immigration documents by email.
offers special, time-limited promotions or cash deals to get visas, permits or citizenship status.

The email you received might be a scam or a phishing scheme if:

you did not expect the email.
it is from a private address or a free Web mail address (e.g. Yahoo Mail, Hotmail or Gmail) and not from a government of Canada “gc.ca” email account.
the email uses a standard greeting such as “Dear customer/client” instead of your real name.
the sender asks you to “update”, “validate” or “confirm” your personal information, such as your date of birth, password, credit card or bank details.
you are told that your quick action is required to prevent negative consequences such as your application being cancelled or your account suspended.
the email promotes a special immigration or citizenship offer that sounds too good to be true.
the links in the email claim to bring you to a secure site, yet you are redirected to a commercial or fake site that is not IRCC’s site or a Government of Canada website.
it contains an attachment that you did not request.
the message is an image instead of text.

Common IRCC email practices

The email address ends with:
   
@cic.gc.ca
@canada.ca
@international.gc.ca

The email is usually from a do not reply account.
Reply instructions are included in the email.
    
For example, if you are asked to submit additional documents, you will be instructed not to reply to the email. Instead, you will have to follow the instructions included in the email to submit the requested documents.


IRCC encourages applicants to use the IRCC Web form to better track correspondence about applications in progress.
For online applications, IRCC sends emails to applicants through their accounts.
After you contact the IRCC Call Centre, the agent might send you an email with more information regarding your question.
    
This email will be from “Citizenship_And_Immigration_Canada” and the subject title will be “Request for information.”
The email will be signed by the agent you spoke with. You cannot reply to this email.



If you received a suspicious email, do not reply to it. You can also report the incident to:

your local police, and
the Canadian Anti-Fraud Centre.
Question: How can I tell if an immigration website is a scam?
Answer: There are many commercial or private websites that offer immigration or citizenship services. Some promote legitimate representatives’ services that you will need to pay for. Others will offer false guarantees to take your money or steal your private information.
A website might be a fake or a scam if:

you are asked to pay to access application forms and guides. IRCC only charges fees to process your application. 

Forms and guides are free on the IRCC website.

the website offers special, too good to be true immigration deals, or guarantees entry into Canada, high-paying jobs or faster processing of your application.
it looks like an official Government of Canada site but it is only in one language and does not have the Canada.ca URL or a URL that ends with “.gc.ca.”
you must provide personal information, financial information or make a deposit before you even start the application process.
there is no padlock in the browser window or https:// at the beginning of the web address to show it is a secure site. Even if the site appears secure, be cautious.
    





the website was advertised in an email from a stranger that you did not ask for.
you cannot reach anyone listed in the website’s contact information, or the website has no contact information.
the company’s or representative’s credentials cannot be found on the site. Paid representatives have to be authorized.
    
This means they are a member in good standing of the designated body for their group.



To avoid website scams:

Do a Web search to see if anyone has reported any problems with that site.
Contact the website owner by telephone or email before you do anything.
Make sure your browser is up to date.
    
Browser filters can help detect fake websites.


Beware of websites advertised in emails from strangers that you did not ask for.
Do not give out personal information unless you are sure the site is secure and you know whom you are dealing with.
Read disclaimers, notices, and terms and conditions before you do anything.
If you choose to pay for a service, understand what you will receive for your money before you accept or sign anything.

If you come across a fraudulent website, report it to:

your local police, and
the Canadian Anti-Fraud Centre. 


You do not need to hire a company, a representative, a consultant or a lawyer to help you with your application. It is your decision. Doing so will not get your application special attention or guarantee it will be approved.
You can get all the application forms and guides you need to apply on this website. If you follow the instructions in the application guides, you will be able to fill out the forms and submit them on your own.
Avoid getting scammed. Find out more about using a representative or consultant to help you with your application.
Question: How do I report a scam or a fraud?
Answer: How you report immigration fraud will depend on the type of fraud and if you are in or outside Canada.
Find out how to report immigration fraud, abuse or scams.
Question: My documents are too large to upload. How do I reduce the file size?
Answer: First, make sure you know the file size limit for the online application you use. Depending on what you’re applying for, the limit can be as low as 2 MB.
Here are some tips for reducing the overall size of your file.
PDF format

Save as a PDF again, but select the “lowest file size” option available in the software you’re using to create the PDF. For instance, in Microsoft Word, there is an “Optimize for” panel to the left of the “Save” button. Select “Minimum size” to get a reduced file size with clear text and images.
Reduce the image size if you have access to photo-editing software. 
		
Saving your images at a lower resolution, such as 96 DPI (dots per inch) or 150 DPI, can greatly reduce image file size.
File size and image options are usually found under the advanced settings menu of the software.


Remove all unnecessary images in your file.

JPG format

Scan your document at a lower resolution, such as 96 DPI.
If you don’t have a scanner, take a photo with your cellphone, and choose a smaller image size.
Use the “Crop” feature to remove all empty space around the image.
Reduce the image size. Options are usually found under the advanced settings menu of the software.
Reduce the JPG image quality if you have access to photo-editing software.

TIFF and PNG format

Scan your document at a lower resolution (96 DPI).
If you don’t have a scanner, take a photo with your cellphone, and choose a smaller image size.
Use the “Crop” feature to remove all empty space around the image.
Reduce the image size. Options are usually found under the advanced settings menu of the software.
Save the file in JPG format instead.

DOC and DOCX format

Remove unnecessary images, formatting and macros in your Word document.
Save the file as a recent Word version.
Reduce the images’ size before you add them to your Word document. If you have access to photo-editing software
		
Saving your images at a lower resolution, such as 96 DPI or 150 DPI, can greatly reduce image file size.
File size and image options can usually be found under advanced settings menu of the software.


If your file is still too large, save the file as a PDF
		
When you save as a PDF, use the “Optimize for” panel to the left of the “Save” button. Select “Minimum size” to get a reduced file size with clear text and images.