tugrularas/irccfaq huggingface dataset:
Question: Can I pay my fees at a bank in Canada?
Answer: In most cases, no. The payment receipt form (IMM 5401) used to pay at a bank in Canada is no longer available. If you already have one that was stamped by your bank before March 31, 2016, you can still use it to pay at any time.
Otherwise, you must pay your fees online.
Question: Is my payment receipt form (IMM 5401) still valid?
Answer: If the date stamped on your form is:

On or before March 31, 2016: You can submit it with your application as proof of payment at any time.
April 1, 2016 or later: Your payment receipt form will not be accepted. Find out how to pay your fees online.
Question: My IEC work permit application was approved, but I don’t want to work yet. Can I enter Canada as a visitor for now?
Answer: Yes, as long as you satisfy the border services officer that you are entering as a visitor and will not be working.
When you are ready to work in Canada, you will need to go to a Port of Entry (exit and re-enter Canada). When you re-enter, you must present your Port of Entry (POE) Letter to get your work permit. Make sure your POE Letter is not expired.
If you received an eTA with your work permit, you do not need to apply for a second eTA.
See also Can I come to Canada before I receive my POE Letter?
Question: I stayed in Canada longer than I was supposed to. How do I restore my status as a visitor?
Answer: In some cases, if it’s been less than 90 days since your visitor status expired, you can apply to restore it.
Use your document checklist to get the forms and documents you need. When you complete the Application to Change Conditions or Extend Your Stay in Canada as a Visitor (IMM 5708), make sure you:

Select Restore my status as a visitor (under section 3 at the top of the form).
Give details of your situation and the reason you stayed in Canada longer than allowed (under section 2 of the background information).

You must also pay the restoration fee.
There is no guarantee that your application will be approved.
Question: I am a permanent resident of Canada. Can I apply for an eTA?
Answer: No. By law, Canadian permanent residents, cannot apply  for an eTA.
Canadian permanent residents are required to present a  valid Canadian permanent  resident card or a permanent  resident travel document when travelling to Canada. Canadian  permanent residents should also carry a valid passport with them when  travelling internationally, including when returning to Canada.
If you need to replace or renew your permanent resident card, make sure to plan ahead and check the  processing times.
Question: How do I change the sex or gender identifier on my application or document?
Answer: This depends on why you want to make the change:

We made a mistake recording your gender.
Visitor visa, work or study permit, Record of Landing, confirmation of Permanent Residence
Complete a Request to Amend Record of Landing, Confirmation of Permanent Residence or Valid Temporary Resident Documents to correct the mistake.
Permanent Resident Card
Ask to have your permanent resident (PR) card reissued.
Canadian citizenship certificate
Ask to have it replaced if it has been 90 days or less since you got your certificate. Find out how to request a replacement.
Canadian passports
Contact the Passport Program.


You identify as a different gender than the one on your document.
As of June 4, 2019, you have three gender identifier options:

‘F’ for Female
‘M’ for Male
‘X’ for Another Gender

Follow the instructions below for the document(s) you would like to update.
Work permit, study permit or visa
You can change the gender identifier on your permit or visa by applying for a new work permit, study permit or visitor visa and submitting the Request for a Change of Sex or Gender Identifier [IRM 0002] (PDF, 1.47 MB) form with your application.
Documents supporting a change of gender are not required.
Find out how to submit your application for a new:

visitor visa
study permit
work permit

eTA
You can’t change the gender identifier on your eTA, as it is linked to your foreign passport or travel document. First, update the sex on your document, and then apply for a new eTA.
Refugee claimants
Submit the Request for a Change of Sex or Gender Identifier [IRM 0002] (PDF, 1.47 MB) form with your application. Documents supporting a change of gender are not required.
Permanent Resident Card
You can apply for a new PR card and submit the Request for a Change of Sex or Gender Identifier [IRM 0002] (PDF, 1.47 MB) form. Documents supporting a change of gender are not required.
Application for citizenship
Submit the Request for a Change of Sex or Gender Identifier [IRM 0002] (PDF, 1.47 MB) form with your application if:

you would like to use a different gender on your application for citizenship than the one on your immigration document, or
you are applying for your first citizenship certificate and your gender is different from what is on your birth certificate, or
you need to change the gender on your citizenship certificate.

See your instruction guide for more information. Documents supporting a change of gender are not required.
Canadian passports or travel documents
You can apply for a new passport at a Passport Office location or by mail.
You can apply for a new travel document at the Passport Office in Gatineau, Quebec or by mail.
Question: Do I need to notify IRCC of a change of sex or gender identifier?
Answer: For Canadian citizens
No, you don’t need to notify us. But it’s a good idea to make sure your documents contain the same information.
For permanent residents
No, you don’t need to notify us. But if you don’t, it could create delays at the border when you travel to Canada.
If you’re travelling by air, make sure that the gender identifier on your permanent resident card matches the sex on your passport. This will help avoid potential problems at the airport.
For temporary residents
Yes, if any information on your foreign passport changes, you must apply for a new permit, visa or eTA. The sex on your visitor visa, eTA work or study permit must be the same as the sex on your foreign passport.
See How do I change sex or gender identifier on my application or document? for more information.
For protected persons
No, you do not need to notify us. But you may want to when you apply for permanent residence.
Question: Do I have to be a Canadian citizen to change the sex or gender identifier on my document?
Answer: No, you don’t have to wait until you become a Canadian citizen. Find out how to change the sex or gender identifier on your documents.
Question: Will changing the gender identifier on my documents affect the decision on my application?
Answer: No, it will have no effect. For citizenship applications read about how the decision is made.
Question: Can I apply to change both my name and gender identifier at the same time on my documents?
Answer: Yes. Your application guide has instructions on how to change your name and gender identifier. You can change them both at the same time.
Question: What does current or previous undertaking mean on my sponsorship application?
Answer: Current undertaking 
This refers to the sponsorship application you (the sponsor) and your co-signer (if this applies) are currently preparing. 
The undertaking includes all the people listed on the application, even if they’re not all coming to Canada. 
If we approve the application, the undertaking will come into effect once the people you’re sponsoring become permanent residents.
Previous undertakings 
This refers to 

undertakings still in effect and
undertakings not yet in effect.

If we return or refuse an application, there is no undertaking. 
Previous undertakings still in effect 
This refers to any sponsorship applications we approved where

you (or your co-signer, if you have one) are listed as either a sponsor or co-signer, and
the people you sponsored became permanent residents 

The undertaking stays in effect until it expires, even if the people you sponsored 

leave Canada or 
become Canadian citizens

Undertaking not yet in effect
This refers to the people on sponsorship applications that we

are processing, where you (or your co-signer, if you have one) are listed as either a sponsor or co-signer, or
approved, but the sponsored people have not yet become permanent residents

Their undertaking comes into effect if 

we approve the application and 
the people you’re sponsoring become permanent residents

This applies if:

you’re submitting 2 sponsorship applications at the same time, or 
you and your co-signer each submit a sponsorship application

Length of undertaking 
The length of undertaking depends on 

who you sponsored or co-signed an application for, and 
when you sponsored them
Question: Can I be invited to apply if I've lost my username or password?
Answer: Yes. If you’re invited to apply, you’ll get an email at the address you provided. The email will say that you have a new message in your account.
 To accept or decline your invitation, you need to sign in to your account.
If you’ve forgotten your password or username, follow these instructions.
 If you need to create a new account, you’ll need to link your application to your new account. You may need your profile or application number to do this. You can find this number at the end of the subject line of an email we’ve sent you (example: W300027607).
 After you change your password or link your application, follow these steps:

Go back to the main page in your account.
Scroll down to the table under the heading “Continue an application you haven’t submitted.”
Find the application called
    
“Work permit” for International Experience Canada, or
“Permanent residence” for Express Entry.


To accept your invitation to apply, click “Start application.”

If there’s no application, you can check the status and messages for your profile under the heading “View the applications you submitted.”
Question: What do I do if a form in my International Experience Canada application is marked “In progress”?
Answer: Follow these steps: 

Go into the form that is still “In progress”.
Scroll down the page and click the “Validate” button. You will see an error message next to any fields where you are missing information or have made a mistake.
Fill in the missing information or correct your mistakes.
Scroll down the page and click the “Validate” button again.
If everything is complete and correct, click “Save and exit”.

If you get an error in the “Personal details” form of your work permit application, open the ID documents section and follow these steps.


Check the passport table to see if the “Primary passport” column is blank.


If it is blank and this is the passport you plan to use when you come to Canada, click the “Make this my primary passport” button.

Click “Save and add”. Your passport will now  be marked as your primary passport.


Scroll down the page and click the “Validate” button again.
If everything is complete, click “Save and exit”. All forms should now be marked “Complete”.
Question: I can log into my account in the Employer Portal, but I can't submit an offer of employment. What is the problem?
Answer: It could be one of several issues.
You didn’t enrol in the Employer Portal.
Make sure you enrolled in the Employer Portal and not in one of Immigration, Refugees and Citizenship Canada’s other portals. If your enrolment request lists “Designated Learning institution”, “Authorized Paid Representative” or anything other than “Employer Portal”, you did not choose the right portal.
When you enrol, make sure you only click Yes when you are asked about enrolling in the Employer Portal.
An error happened when you enrolled.
If you received an email that says your account is active, but your enrolment status is still “in progress”, you need to email the Employer Portal. Write “PIN reset” in the subject line and include your first and last name in the body of the email.
Another user has started the first offer of employment.
If there are multiple people using your organization’s Employer Portal account, only one of you will be able to submit the account’s first offer of employment. Once the “Submit an offer of employment” button is selected for the first time under the account, it will no longer be available to anyone else. 
If another user has started the first offer, they must complete and submit it or delete it. Once they submit or delete the offer, everyone else will be able to select the “Submit an offer of employment” button.
The account you are logging into is not active.
If you tried to enrol in the portal and were refused, or you tried to revoke your GCKey, you won’t be able to select the “Submit an offer of employment” button. Follow the steps to make your account active:

Email the Employer Portal to receive a Personal Identification Number (PIN).
    
Write “PIN Reset” in the subject line and include your first and last name. You will receive a PIN and instructions to create a new GCKey.


Enrol in the Employer Portal again, using your new GCKey and PIN.
Select Yes when you are asked if you received a PIN. This will be the first question.
Enter your information and create your new security questions.

You should now be able to submit an offer of employment. The PIN you received will link your new GCKey to your active account.
Question: Will I get a receipt for an offer of employment I submit through the Employer Portal?
Answer: Issues with fee payment receipts in the Employer Portal
The fee payment receipt isn’t showing up in your account messages. This problem is temporary and will be resolved as soon as possible. For now, you should print the payment confirmation on the Moneris page.

Yes. You can get your receipt in 2 ways:

You can print the transaction receipt after you pay the employer compliance fee. This receipt will show up on your screen after you submit your payment.
You can retrieve your receipt at any time in your Employer Portal account. Look in the “Account messages” section of the Welcome page.

The “Order ID number” on the transaction receipt is the receipt number.
Question: I can't create an account in the Employer Portal because the information I entered already exists. What do I do?
Answer: If the business number or legal name you enter when you enrol is already being used in the Employer Portal, you won’t be able to create an account.
If you lost your GCKey or password and tried to create a new account to start over, you won’t be able to use the portal. Find out how to access your account.
If you don’t know why your request to enrol was refused, email the Employer Portal.
Question: I want to submit an offer of employment. Where can I find the IMM 5802 form?
Answer: In most cases, offers of employment must be submitted online through the Employer Portal, and the IMM 5802 form is no longer accepted.
Find out how to enrol in the portal and submit an offer of employment.
When you need to complete the IMM 5802 form
In some special cases, you may need to request the IMM 5802 form from us to complete your offer of employment.
For example

if you’re a foreign entrepreneur coming to Canada to incorporate a new business and you don’t have a Canada Revenue Agency business number yet
if you’re having problems logging into your Employer Portal account and we can’t fix the issue in time

How to request an IMM 5802 form from us
If you can’t submit an offer using the Employer Portal, email the Employer Portal to request an IMM 5802 form. In your email, include the

passport information exactly as shown on the passport (full name, date of birth, place of birth, country of citizenship)
    
If you’re a foreign entrepreneur, this should be the information on your passport.
If you’re a Canadian employer, this should be the information on the passport of the foreign worker you’re hiring.


business name, if known
business contact address, if known
Question: I already paid the employer compliance fee, but I can't submit my offer of employment without paying it again. What do I do?
Answer: All offer of employment fees must be paid through the Employer Portal. If you paid this fee outside the portal, you can get a refund. You will then have to pay the fee again in the portal.
Question: What is my Personal Identification Number (PIN) for the Employer Portal and where do I find it?
Answer: A PIN is a number that some users need to enrol in the Employer Portal. This number links accounts under the same organization together. You need a PIN if:

you are a secondary or branch user, or
you lost your GCKey or password and need to access your account.

You will need a secondary or branch account if your organization has already enrolled in the Employer Portal, but you are:

a branch of the organization, or
another employee who submits offers of employment for the organization or branch.

If you need to create a secondary or branch account, you must contact your organization’s or branch’s primary user. The primary user will give you your PIN. When you enrol in the portal, choose Yes when you are asked if you received a PIN.
You don’t need a PIN if you are the first person to enrol your organization in the Employer Portal. When you enrol in the portal, choose No when you are asked if you received a PIN.
If you lost your GCKey or password, you will need a PIN to access your account. Find out how to get a PIN if you lost your secure credentials.
Question: I've completed all the offer of employment forms in the Employer Portal, but I still can’t submit it. What should I do?
Answer: If you used special characters, like ampersands or slashes, in the forms, you won’t be able to submit the offer. You can only use hyphens, brackets and apostrophes in the portal. If you use anything else in your answers, the field will not validate correctly and you won’t be able to submit the offer.
Also, if you copy and paste information from a Word document, the formatting may not transfer properly. Make sure you type the information directly into the field.
If you still can’t submit the offer of employment, email the Employer Portal.
Question: Can I change or fix a mistake in my business information in the Employer Portal?
Answer: Yes, you can change the following:

business legal name
business operating name
Canada Revenue Agency business number
primary user

If you haven’t submitted any offers using the Employer Portal
You need to create a new GCKey and enrol in the Employer Portal again with the correct business information.
If you have already submitted at least one offer using the Employer Portal
Send us an email. Write “Business information change” in the subject line and include these details:

the information currently in the field
the updated information
your organization’s primary user contact name and email address

It can take 8 weeks or more to update your business information if you have submitted an offer.
Question: I need to submit an offer of employment, but I don't have a Canada Revenue Agency (CRA) number. What do I do?
Answer: All Canadian organizations with employees must have a CRA business number. If you want to hire temporary workers, you will need to get a CRA number.
If you are a foreign worker who is self-employed or an entrepreneur, and you are starting a business in Canada, you will need to email the Employer Portal. In this case, you are both the employer and the temporary worker. Include this explanation, and the following information, in your email:

your name
your date of birth
your citizenship and country of birth
your gender

This information will be used to link your offer of employment (as the employer) to your work permit application (as the temporary worker).
Question: What is the Interim Federal Health Program?
Answer: The Interim Federal Health Program (IFHP) covers certain health-care benefits for specific groups of people until they become eligible for provincial or territorial health insurance, such as:

protected people, including resettled refugees,
refugee claimants, and
certain other groups.

The IFHP doesn’t provide services directly to you. Instead, the services are provided by health professionals. A company called Medavie Blue Cross manages IFHP claims. They cover the cost of services from IFHP-registered health-care providers (doctors, dentists, hospitals, pharmacies) if you are eligible.
Find out more about who is eligible for IFHP and the services available to them.
Question: What coverage do I get through the Interim Federal Health Program?
Answer: The Interim Federal Health Program (IFHP) provides the following coverages:

basic health-care services (such as doctor visits, hospital care, lab tests),
supplemental services (such as limited vision care, urgent dental care),
prescription drug coverage (medications and products), and 
in some cases, one Immigration Medical Exam (IME). 

The IFHP doesn’t cover services or products that you can claim under other insurance plans, such as:

provincial or territorial health care, or
private insurance plans.

Find out more about the products and services covered by the IFHP and how long you will be covered.
Question: Which documents prove I’m eligible for the Interim Federal Health Program?
Answer: Any of these documents will prove your eligibility for the Interim Federal Health Program (IFHP):

An Acknowledgement of Claim and Notice to Return for Interview Letter—you get this letter after you make a refugee claim and you’re scheduled for an interview.
A Refugee Protection Claimant Document—you get this document after your interview and we either
  
refer your refugee claim to the Immigration and Refugee Board of Canada (IRB), or
decide your claim isn’t eligible to be referred to the IRB but you are eligible to apply for a pre-removal risk assessment

An Interim Federal Health Certificate—you get this certificate if you’re a resettled refugee going to live in Canada or a member of another eligible beneficiary group.

An officer from Immigration, Refugees and Citizenship Canada or the Canada Border Services Agency will give you your IFHP eligibility document.
Find out how to get health services through IFHP
Question: When does my Interim Federal Health Program coverage start and when does it end?
Answer: Start date:
Your Interim Federal Health Program (IFHP) coverage starts on the date your eligibility document is issued.
End date:
If you made a refugee claim from within Canada
You are eligible for coverage until:

you withdraw your refugee claim, or
the Immigration and Refugee Board of Canada (IRB) finds you abandoned your refugee claim, or
your refugee claim isn’t eligible and you can’t apply for a pre-removal risk assessment (PRRA), or
you leave Canada. 

Your IFHP coverage will automatically expire 90 days from the decision date if:

the IRB finds you to be a Convention refugee, or 
you get a positive decision on your PRRA application. 

During this time, you must contact the province or territory you live in to find out when you can apply for health coverage. In some provinces, you can apply as soon as you get a positive decision. In these cases, you should apply right away.
If you are a refugee resettled from outside Canada
In Canada, the government of your province or territory covers health services. When you first arrive, it may take some time for you to be covered for these services. Until then, your health care will be covered by the Interim Federal Health Program (IFHP). 
Basic Coverage
The IFHP gives you basic coverage (for example, doctor visits and hospital care) until you become eligible for provincial or territorial health coverage, which typically occurs within 3 months. During this time, you must apply for health insurance from the province or territory where you live. 
Supplemental and Prescription Drug Coverage
In most cases, your supplemental and prescription drug coverage will be valid for 12 months from the date you arrive in Canada. If you are still eligible after this, you must apply to extend your IFHP coverage or contact the Immigration, Refugees, Citizenship Canada office in your area.
Find out more about who is eligible for the IFHP and the services available to them.

Note: Your coverage can be cancelled without notice if your immigration status changes.