tugrularas/irccfaq huggingface dataset:
Question: What do I need to do if my company name changes?
Answer: You need to confirm the name change in writing to your affected temporary workers. This way, they can show proof that links the new company name to the one listed on their work permit. The letter should be signed and include the following:

temporary worker’s information
  
name and address
Immigration, Refugees and Citizenship Canada client ID number
occupation and work location
date work permit was issued and date it will expire


company’s information before the name change
  
name and address
phone number
Canada Revenue Agency (CRA) business number


company’s new information
  
name and address
phone number
CRA business number
date new employer name takes effect
work location
name and contact details for employer representative


reason for the name change
  
acquisition
merger
consolidation
other
Question: Can I attach documents to the offers of employment I submit in the Employer Portal?
Answer: No. You need to provide all the necessary details about your offer of employment in the available form fields. You also need to type everything into the forms fields directly. You can’t copy and paste from an outside document.
Question: Can I attach documents about the offer of employment to a foreign worker’s work permit application?
Answer: No. You must submit the offer of employment electronically through the Employer Portal and fill out the forms provided in the portal completely before submitting the offer.
We won’t consider any references to attached documents as part of your offer. If we see references in your offer like “see attached”, you may have to resubmit it before we can issue a work permit. If you don’t resubmit a complete offer, we may refuse the work permit application.
Read the Employer Portal User Guide to find out how to fill out each offer of employment form.
Question: Do I need to submit a new offer of employment if something in the offer has changed?
Answer: If the temporary worker needs to get a new work permit (because of changes to the employer, the occupation or the work location), a new offer of employment is also usually needed.
For example, you will need a new offer of employment in these situations:

Your business name has changed and your worker applies for a new permit with the new business name listed on it. 
The job or duties have changed and they fall under a different National Occupational Classification code.
The job location has changed and one of the following applies: 
  
The worker was only allowed to work at a specific location (it’s a condition of their work permit).
The job location is part of the reason you were exempt from requiring a Labour Market Impact Assessment (for example, the worker is a provincial nominee and can only work in a specific province or territory).
The new job location is less favourable to the worker (including accommodations and working conditions). For example, the worker agreed to work in a rural town and must now move to the city, or agreed to work in an office and must now work in a warehouse.



Make sure you keep all documents about any changes you make. You may need to give them to an officer if we inspect your business.
If you’re worried that you may have been non-compliant because of any of these changes, you can let us know about it. You can also choose to submit a new offer of employment when you make a change to the original offer.
Question: Why is my application considered complex or non-routine and what does that mean for me?
Answer: We consider your application complex or non-routine if some parts of your application need extra review or processing on our part.
It may take us longer than the normal processing time to review a non-routine application.
Below are some examples of why your application might be complex or non-routine.
Citizenship applications

You asked to change your personal information, like your

name
sex or gender identifier
date of birth

We need you to submit extra documents, like

fingerprints
residence documents

You missed a test, interview or hearing.
We invited you to another interview or hearing after you attended your interview.
You failed a test.
During your interview, you didn’t meet the language requirements.


Permanent residence applications

Your contact information is outdated and we can’t contact you or a family member.
We requested more documents, and they weren’t submitted on time, or at all.
Your dependant(s) turned 18 since you applied.
You added 1 or more dependants to your application since you applied.
Your dependant(s) got married and/or had children of their own since you applied.
You provided legal documents regarding child custody or that confirm a change to your marital status.
You or your family member were asked to resubmit a medical exam because one expired.

Exams for every person must all be valid at the same time.

You or a family member were asked to appear for an interview.
You or a family member might not be eligible.
Background checks are still in progress for you or your family members.

Temporary residence (visitor visa, study permit, work permit) applications

We’re verifying your information and documents.
We need additional documents from you, such as child custody information.
You sent us unclear copies of your documents.
You have a medical condition for which you may need more tests or consultations.
You lived in Canada before as a permanent resident.
There’s a criminal, security or other admissibility issue.
We need to consult with other offices in Canada or abroad.
Question: What is an employment contract for a live-in caregiver?
Answer: An employment contract is a written agreement. It outlines the conditions of your employment and helps protect your rights as an employee. If there is a misunderstanding between you and your employer over your job and duties, refer to the contract when you talk to your employer.
Question: What rights do I have as a live-in caregiver under labour or employment laws?
Answer: As a live-in caregiver, you have legal rights to fair working conditions and fair treatment under labour laws in most provinces and territories. Nothing in your contract or working conditions can violate these rights.
Your employment contract will help protect your rights as an employee. Find out more about the information that should be in your contract.
You also have the right to leave an unsatisfactory employer. Find out more about extending your stay if you change, lose or quit your job.
Regulation 185 of the Immigration and Refugee Protection Regulations lists the conditions that may be put on your work permit.
Working conditions, such as minimum hourly wages, vary widely across Canada. You should find out what the labour laws are where you work by checking with your provincial or territorial labour standards office.
Labour laws may cover rights in areas such as:

days off each week;
vacation time with pay;
paid public holidays;
overtime pay;
minimum wage;

maximum charges for room and board.

Public holidays are days when most workers, including live-in caregivers, can have the day off with pay or receive a premium for working, which could be overtime pay. In Canada, some common holidays are:

New Year’s Day (January 1);
Good Friday (the Friday before Easter);
Victoria Day (late May);
Canada Day (July 1);
Labour Day (early September);
Thanksgiving (mid-October); and
Christmas Day (December 25).

Some provinces or territories have one or two other public holidays.
See also Temporary Foreign Workers: Your rights and the law.
Question: I am a live-in caregiver. What happens if I lose my job?
Answer: If you lose your job, you should find a new employer under the Live-in Caregiver Program as soon as possible. However, you may be eligible for Employment Insurance (EI) benefits while you look for another job. If so, EI will provide you with benefits if you lose your job through no fault of your own. The number of hours you must work before you qualify for EI will depend on the unemployment rate in your region when you file a claim for benefits.
You may also be eligible for EI benefits that are provided at certain times when you are unable to work. This includes sickness, maternity, parental and compassionate care benefits.
While you are working, your employer deducts EI premiums from your wages. The amount deducted depends on how much you earn. Your employer sends your EI premiums to the government.
For more information, contact the Service Canada office nearest you.
Question: My employer is moving to another province or territory. Do I need a new work permit or Labour Market Impact Assessment?
Answer: If your employer is moving to a new province or territory, they must get a new Labour Market Impact Assessment from Employment and Social Development Canada. Also, you must get a new work permit before you can work in the new location.
Apply for a new work permit well before you move to the new location with your employer. Be sure to apply at least 30 days before your current work permit expires.
Question: Can I work for more than one employer at a time under the Live-in Caregiver Program?
Answer: No, you cannot work for more than one employer at a time under the Live-in Caregiver Program. Under this program, your work permit specifies your employer and the type of work you may do in Canada.
Question: Can I change employers under the Live-in Caregiver Program?
Answer: Yes, you may change employers under the Live-in Caregiver Program. However, you must first sign an employment contract with your new employer so that your new employer may apply for a Labour Market Impact Assessment (LMIA). After Employment and Social Development Canada issues a positive LMIA, you must apply for a new work permit.
There are several other steps you must take before you change employers, including asking your current employer for some documents. For more information, see Changing Jobs.
Question: As a temporary worker, what can I do if my employer is treating me unfairly?
Answer: As a temporary worker, your employment contract should clearly define your:

mandatory employer-paid benefits,
job duties, 
hours of work,
wages,
accommodation arrangements (when applicable),
holiday and sick leave entitlements, and
termination and resignation terms.

If you think your employer is treating you unfairly, you can call or write to the nearest provincial or territorial labour standards office for help. Your employer is not allowed to punish you for complaining to a labour standards office.
See also As an immigrant or temporary resident, what can I do if I’m victim of abuse?
Question: Can my family come to Canada with me if I am a live-in caregiver?
Answer: Family members do not normally come to Canada with people working under the Live-in Caregiver Program. Even if an employer agrees that a family member can live with you in the home where you will provide care, future employers may not agree to the same terms. Also, you may not make enough money to support your family members in Canada.
However, you may be allowed to bring your family with you if you satisfy a visa officer that:

you have enough money to care for and support your family members in Canada, and
your employer will let them live in the home where you will provide care.
Question: Can my employer deport me?
Answer: No, your employer cannot deport you from Canada. If your employer is threatening to do so, you can file a complaint with your provincial or territorial labour standards office. Threats or intimidation are considered forms of abuse in Canada. A caregiver support network or advocacy group can also give you counselling and help.
Question: I’m a live-in caregiver and I’m ready to apply for permanent residence. Can I apply for an open work permit?
Answer: As a live-in caregiver, you can apply for an open work permit when you apply for permanent residence under the Live-in Caregiver Class.
You must also have:

held valid work permits under the program for two years or more; and
worked for at least 3,900 hours or 2 years as a live-in caregiver within no more than 4 years.

Send your work permit application in the same envelop as your permanent residence application before your current work permit expires.
An open work permit allows you to work for any employer for the length of time specified on the work permit.
See also: May I send my open work permit application and permanent residence applications separately?
Question: May I send my open work permit application and permanent residence applications separately?
Answer: Yes. If you did not send an open work permit application with your permanent residence application, you can send it separately. Write, “Open Work Permit — Live-in Caregiver” on the top of the application form.
Note, however, that if your application for permanent residence in Canada cannot be located, the application for an open work permit may be refused.  This is why we advise you to submit both applications at the same time.
Question: Do I need to extend my work permit while my permanent residence application is being processed?
Answer: You should submit your open work permit application with your permanent residence application. If you do so, you do not need to renew your current Live-in Caregiver Program work permit to keep working for your employer.
However, you may need a valid work permit to renew documents such as your social insurance card or your health card. In these cases, you would need to renew your work permit.
Question: I applied for an open work permit and permanent residence. What if my current work permit expires?
Answer: If your work permit expires, you’re authorized to keep working if

you had a valid work permit at the time you applied for your open work permit and
you’ll continue to work under the conditions of your original work permit

See also Can I keep working if my permit expires? How do I prove this to my employer?
Question: Will the time I worked under any work permit help me get permanent residence under the Live-in Caregiver Program?
Answer: No. To be eligible to apply for permanent residence under the Live-in Caregiver Program (LCP), you must have applied for the program from outside Canada. Also, a visa officer must have decided that you met the criteria of the Live-in Caregiver Program before you entered Canada and worked as a live-in caregiver. Only time you have worked as a live-in caregiver with a valid work permit under the Live-in Caregiver Program in Canada counts toward the employment requirement for permanent residence.
Question: Who should I include on my permanent residence application?
Answer: You must include all your family members even if they are not coming to Canada with you. This includes:

spouse or partner
dependent children
dependent children of dependent children (grandchildren)

Also, for you to become a permanent resident, all your family members must pass a medical exam and background checks even if they are not coming to Canada with you.
If you don’t include all of them:

you could be refused entry into Canada, and
you may not be able to sponsor the family members you didn’t include in your application to come to Canada at a later date.
Question: How many hours of work experience do I need as a Live-in Caregiver to apply for permanent residence?
Answer: Live-in caregivers working in Canada under the Live-in Caregiver Program need a certain amount of work experience to apply for permanent residence. They can qualify with one of two amounts of experience:

24 months of authorized full-time employment; or
3,900 hours of authorized full-time employment.

Live-in caregivers applying for permanent residence under the Live-in Caregiver Program, must choose one of these options. We will assess the application according to the option the applicant chooses.
Question: How can I qualify to immigrate to Canada as a self-employed person?
Answer: No new applications under the farm management stream
 As of March 10, 2018, we’re no longer accepting new applications under the farm management stream of the Self-Employed Persons Program. We’ll continue to process applications received before March 10, 2018.

To qualify as a self-employed person, you must have two years of relevant experience and show that you intend to become self-employed in Canada.
You must also score at least 35 points on a selection grid designed to determine whether you will be able to make an economic contribution to Canada.
Question: How do I immigrate to Canada to become a self-employed person?
Answer: No new applications under the farm management stream
 As of March 10, 2018, we’re no longer accepting new applications under the farm management stream of the Self-Employed Persons Program. We’ll continue to process applications received before March 10, 2018.

You must:

meet the definition of a self-employed person;
pass a medical examination; and
pass criminal and security checks.

Find out more about how to apply.
Question: What is the relevant experience requirement to immigrate as self-employed persons?
Answer: See this detailed definition of relevant experience.
Question: Under the Self-Employed Persons Program, what does cultural activities mean?
Answer: Cultural activities include jobs generally seen as part of Canada’s artistic and cultural fields. Examples include:

authors and writers,
creative and performing artists,
musicians,
painters,
sculptors and other visual artists,
technical support and other jobs in motion pictures,
creative designers and
craftspeople.

Employment and Social Development Canada (ESDC) provides a full list of qualifying activities for self-employed persons.
Question: Under the Self-Employed Persons Program, what is meant by a significant contribution?
Answer: There is no formal definition of “significant contribution.” Visa officers can use their judgment. A contribution to athletics or the arts, even at less than a national standard, may still be significant at the local level.
Please note that you must contribute to economic activities in Canada. This does not mean you cannot contribute to some activities outside of Canada.
Question: Is there a net worth requirement for the self-employed program?
Answer: There is no regulated minimum net worth requirement. However, you will have to satisfy a visa officer that you have enough money to:

settle in Canada with your dependants and
finance the work on which your selection was based.

Find out more about the funds you need.
Question: What types of applications can I follow through Client Application Status (CAS)?
Answer: You may only use CAS if you have:

sponsored a member of the family class,
applied for permanent residence,
applied for a permanent resident card,
applied for Canadian citizenship (grant of citizenship),
applied for Canadian citizenship for a person adopted by a Canadian citizen (on or after January 1, 1947),
applied for a citizenship certificate (proof of Canadian citizenship),
applied to renounce Canadian citizenship or
applied to resume Canadian citizenship.
Question: Why can’t I see my application status in the Client Application Status (CAS) tool?
Answer: There are some reasons why you may not be able to see your case  status in the Client Application Status (CAS) tool.
1. We haven’t started processing your application
Your status will only show once we start processing your application. There’s a delay between the date we receive your application and the date we open and process it.
2. The tool doesn’t support your application type
The CAS tool can’t track all application types. You may need to check your status a different way.
We have a few accounts for tracking applications. The one you need to use depends on how and what you applied for. 
Find out how to check your application status.
3. We removed your application from the tool
After we make a decision, we eventually remove your application from the CAS tool. The length of time depends on  the type of application.

Permanent resident applications: 180 days after you arrive in Canada
Permanent resident card applications: 30 days after you get your card
Citizenship applications: 180 days after we make a decision
Visa applications: 365 days after you were refused, you withdrew or your application expired

4. You entered the wrong personal information
Make sure the information you enter matches your passport or identity documents.
5. There is a temporary technical issue 
You won’t be able to access online  services if there’s system maintenance.
6. You’re using a web browser we don’t support.
Try using 

Edge
Firefox
Safari
Chrome 

7. You’re not the sponsor or principal applicant on the application
For sponsorship applications, you can only check the application status for your part of the application.

The sponsor can only see the sponsorship part of the application
The person being sponsored can only see the permanent residence part of the application

If you’re a sponsor and want to check the status of the person you’re sponsoring, you must first request access to  their information.
8. The information was changed on your sponsorship application
If you were able to see the status of your  sponsorship application but no longer can, find out why.
9. You appealed a decision on your sponsorship application
Because the appeal process is complex, CAS doesn’t show the status  of an appeal for a refused family class application. This is true whether the  appeal was filed by the sponsor or by the person being sponsored. The sponsor  will get a letter about the status of the appeal.
Question: My family and I applied for permanent residence. Why can’t I see the application status?
Answer: You may have entered the wrong information.
When trying to find out about an application for permanent residence for more than one person, make sure you are entering the correct information.
In the Client Application Status (CAS) tool, make sure all fields contain information about the principal applicant (the person who applied to come to Canada).
In the application status tracker, make sure all fields have information about the person who created the account.
Question: I am sponsoring a member of my family and cannot see the status of my application. Why?
Answer: You may have entered the wrong information in

the application status tracker, if you applied to sponsor a spouse, partner or dependent children
the Client Application Status (CAS) tool, if you applied to sponsor any other family members

When trying to find out about a sponsorship application, make sure that all the fields contain information about the sponsor, such as their

identification number (such as the client number or receipt number)
name
date of birth and
place of birth

To see the status of the sponsored person’s application for permanent residence, you must use the sponsored person’s information, such as their

identification number (such as the client number or receipt number)
name
date of birth and
place of birth
Question: Why can I no longer use CAS to see the status of my application to sponsor a family member?
Answer: There may be differences between the application you sent and the supporting documents (such as a passport or marriage certificate) that the person being sponsored sent to the visa office overseas. That may be why Client Application Status (CAS) can no longer identify you based on the information you type in.
You may have been able to see the status of this application in the past on CAS because CAS was using the information you sent with the original sponsorship application in Canada.
However, once the visa office overseas starts handling the application, CAS will use the information in the supporting documents that your family member submitted.
If you are having problems, please check that:

any letters you got from the visa office or case processing centre show your correct
    
name,
date of birth,
place of birth and
other personal details and


the details you put on the original application are identical to those on the supporting documents you sent.

To let us know of any changes in your application or to address any mistakes, see How do I contact IRCC for more information.