Task-oriented dialogue about: train
hotel

I need a train that departs from London Kings Cross that leaves on Wednesday.
There are several options, do you have a preference with the departure time?
Sometime after 5:45 PM would be great.
There is a train leaving at 19:17 and arriving at 20:08; does that work for you?
Yes, I need that booked for four people, please.
Just to confirm, the booking is for arriving in Cambridge, is that correct?
yes from London to Cambridge
All set, your tickets are reserved, your confirmation number is U8YYHSLG .
Thank you, I also want to find out about a hotel called el shaddai.
Well, it's in the centre of town. It's cheap, rated 0 stars, has internet and parking. The phone number is 01223327978. The address is 41 warkworth street.
I would like to make a reservation for el shaddai for four people.
I would be happy to book that for you, how many nights are you staying and what day will you be checking in?
We will be checking in on Wednesday. And make that 3 nights.
At the moment our system seems to be down. But let me continue trying to get your booking in.
That's fine, thank you for your patience in helping me book my trip and stay!
you are very welcome. please hold while i book the reservation
Okay, please let me know as soon as you book it.
I am very sorry, but the system will not let me book your reservation. I must apologize again on behalf of the Cambridge Towninfo Centre, this doesn't usually happen.
Is your system able to book yet? I will need the area and phone number of the el shaddai hotel.
Phone number is 01223327978, area is centre.
Ok, I think I have everything I need.
I'm glad I could help.
Thank you and have a great day!
You too! Enjoy your stay!