Task-oriented dialogue about: hospital

I got injured and need directions for the clinical decisions unit department
Oh dear, I'm sorry to hear that! The Clinical Decisions Department only lists their phone number with us, it's 01223596203. However, we can book an appointment for you.
I need the post code.
The hospital postcode is CB20QQ. Would you like us to go ahead and book an appointment?
No, that's all I need.
OK. Hope all goes well for you. Bye.