Assertion: telephone operator | /r/CapableOf | note surname
Facets:
Source sentences:
text: If it is not possible, for whatever reason, to transfer a call (e.g. the requested person is absent or not available), a switchboard operator may take down a brief message - e.g. noting the caller’s name, surname and telephone number and the reason they are calling - and pass this information on to the appropriate department or person.