Assertion: customer effort score | /r/HasProperty | csat
Facets:
Source sentences:
text: We all know the widely used “traditional” Customer Satisfaction Score (CSAT), for which a respondent has to express his/her satisfaction for a certain topic on a score from 1-5.
text: When building a feedback survey you could ask the respondent to fill out some Customer Satisfaction scores (CSAT) split up into different areas of the event ( satisfaction about content, timing, speakers quality, location, etc.).