Assertion: incident | /r/HasProperty | closed
Facets:
value: after providing a proper resolution
type: TEMPORAL
value: in meaning
type: OTHER
value: at this point
type: TEMPORAL
value: authoritatively
type: MANNER
Source sentences:
text: Incident closed: The incident raised is authoritatively closed once it is resolved and then the system is restored to its normal working criteria.
text: While the synonyms event and incident are close in meaning, event usually implies an occurrence of some importance and frequently one having antecedent cause.
text: At this point, the incident is considered closed and the incident process ends.
text: After an incident has been closed, it's good practice to document all the takeaways from that incident.
text: Ensure that incidents are closed only after providing a proper resolution by confirming with end user and applying the appropriate closure codes.
text: Once the resolution is found, it is applied and after it is seen that the incident is fixed, the incident is closed.
text: Engage Requires regular communication to understand the issues, set expectations, provide status updates, and agree that the issue has been resolved so the incident can be closed.
text: Finally, once a resolution has been determined and reviewed by management, the incident can be closed.
text: Incident closure: This is where the incident is considered to be closed and the incident registry entry in the Incident Management System (ICMS) is closed by providing the end-status of the incident.
text: The Service Desk confirms that the incident is fully resolved and that the user is satisfied and then the incident can be closed.
text: Once the incident is closed, it cannot be reopened.
text: The incident is then passed back to the service desk (if it was escalated) to be closed.
text: The incident is closed after the remediation efforts conclude.
text: monitoring corrective actions to the point where the incident team believes that the incident can be closed.
text: Closed (Terminal state when the incident is closed.