Assertion: moment | /r/CapableOf | make difference
Facets:
value: large on the front lines
type: LOCATION
value: in contact with customers
type: OTHER
Source sentences:
text: The moment of truth for Carlzon was every opportunity to make a difference when in contact with customers, by and large on the front lines.
text: Taking just 10-20 minutes daily, or even less, 1-5 minutes (yes, one minute can make a difference) one to three times weekly to practice actually made me feel more productive, attentive, perceptive, centered, and happy in my day.