Assertion: incident | /r/HasProperty | reported to the service desk
Facets:
Source sentences:
text: Incidents that are reported to the Service Desk pass through an Incident Logging and Categorization step that is typically conducted by a 1st-level technician.
text: Most Incidents are reported to the Service Desk (or Help Desk, “support”) by users.
text: Within the scope of the Incident Management Process, both incidents and service request are reported to the service desk.