Assertion: incident | /r/HasProperty | categorized
Facets:
value: according to its type
type: OTHER
Source sentences:
text: Problem classified: The incident is categorized according to its type and initial support is provided.
text: Once an incident is categorized and prioritized, technicians can diagnose the incident and provide the end user with a resolution.
text: Once the incident is categorized and prioritized, it gets automatically routed to a technician with the relevant expertise.
text: When incidents are categorized, patterns emerge.
text: ITIL incident categorization is a critical element in the overall incident management process as the way an incident is categorized becomes a useful future input element for problem management, supplier management and acts as a cross reference point for service asset and configuration management.