Assertion: positive moment | /r/CreatedBy | personal care
Facets:
value: by resolving a problem
type: MANNER
value: by providing in-flight service
type: MANNER
value: in handling a customer's call
type: TEMPORAL
value: for airlines
type: TRANSITIVE-OBJECT
Source sentences:
text: For airlines that serve the mass-market segment (exemplified by Southwest Airlines), these positive moments are created by personal care in handling a customer's call, by resolving a problem, or by providing in-flight service.