Assertion: process improvement | /r/CapableOf | redesign the processes of activities
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text: To sum up, Process Improvement occurs after analyzing current processes, redesigning the processes of activities that do not add value or that bring great risks by eliminating them (or at least simplifying them), constantly following normative rules and seeking to make easy business rule implementation with the creation of reusable standards – all with the aim of adding more value to the product or service and, ultimately, offering an improved customer experience.