Assertion: customer's experience | /r/HasProperty | good
Facets:
Source sentences:
text: If a customer doesn’t have a good experience during his or her first purchase, that person probably won’t return to make another.
text: Customers will stay loyal for many reasons, but if you can reward them in kind for their loyalty, you’re not only providing a good experience for them but developing a mutually beneficial relationship for both parties as well.
text: That experience may be good, bad or indifferent, but the very fact that you have customers, you interact with those customers in some manner, and provide them products and services, means that they have an experience with you and your brand.
text: CEM is a play within a play, so to speak; just as customers must have a good experience, employees need to have a good experience digesting information about themselves.