Assertion: customer | /r/CapableOf | send email
Facets:
Source sentences:
text: You're probably already collecting customer feedback without realizing it: when a customer sends an email, calls customer support, or leaves a review, that's feedback.
text: If a customer sends Groove an email “checking in” on the status of their support request, we consider that a failure on our part.
text: The company set up “personal contacts” for each customer who would send the emails, serve as a single source of contact, and phone the customer directly if there was a material update to be announced, such as a delay in finishing the work.