Assertion: customer's journey | /r/CapableOf | begin with a website visit
Facets:
value: channels often multitouch
type: MANNER
Source sentences:
text: Channels Often multitouch and multichannel in nature, a “new-product onboarding” journey might begin with a website visit, then a sales call, then a second website visit, followed by a store visit, then a technical-help call during the activation or installation stage.