Assertion: customer | /r/Desires | access
Facets:
value: in many forms of media
type: LOCATION
value: to meet their preferences
type: PURPOSE
value: to meet lifestyle
type: PURPOSE
Source sentences:
text: Today's customer requires access in many forms of media to meet their preferences and lifestyle, such as traditional voice agent, outsourced/offshored voice agent, automated voice (interactive voice response or IVR), Email, traditional mail, web chat, web collaboration, web co-browse, text, point of presence (PoP) such as sales register or kiosk, faxes, etc.