Assertion: customer | /r/HasAspect | power
Facets:
value: in this example
type: OTHER
value: due to access to information
type: CAUSE
Source sentences:
text: Remember that customers have more presence, power and choice than ever before.
text: The pressures on the head of CX come from customers who have more power than in the past due to access to information, employees who have often seen previous failed efforts, executives who want quick results and ROI, and from the combination of legacy tech holding things back and rapidly emerging new technologies enabling new experiences.
text: In this example, the client has all the power because the work has already been done, but they haven’t paid anything and they could easily pay late or not at all.