Assertion: customer's company | /r/CapableOf | focus on customer experience
Facets:
Source sentences:
text: When most companies focus on customer experience they think about touchpoints—the individual transactions through which customers interact with parts of the business and its offerings.
text: Customer experience is the most exciting opportunity to businesses next year and the reason is simple; the companies that focus on customer experience reduce churn and increase revenues - leading to higher profits!